Instruct: Identify the main and secondary category of Arxiv papers based on the titles and abstracts
Query: Motivations, Classification and Model Trial of Conversational Agents for
  Insurance Companies   Advances in artificial intelligence have renewed interest in conversational
agents. So-called chatbots have reached maturity for industrial applications.
German insurance companies are interested in improving their customer service
and digitizing their business processes. In this work we investigate the
potential use of conversational agents in insurance companies by determining
which classes of agents are of interest to insurance companies, finding
relevant use cases and requirements, and developing a prototype for an
exemplary insurance scenario. Based on this approach, we derive key findings
for conversational agent implementation in insurance companies.

28
The categories of this paper are: alg-geom
6
The categories of this paper are: astro-ph
21
The categories of this paper are: adap-org
5
The categories of this paper are: gr-qc
35
The categories of this paper are: mtrl-th
36
The categories of this paper are: cmp-lg
15
The categories of this paper are: nucl-ex
2
The categories of this paper are: math
7
The categories of this paper are: hep-th
37
The categories of this paper are: supr-con
22
The categories of this paper are: chao-dyn
11
The categories of this paper are: hep-lat
3
The categories of this paper are: physics
25
The categories of this paper are: patt-sol
8
The categories of this paper are: hep-ex
27
The categories of this paper are: comp-gas