Is this product currently being shipped with ice packs (as of June 25, 2014)? This question has been answered both ways in Customer Questions.
36523
This question has already been asked and answered several time. We do not, due to cost
36524
Vitamin Discount Center via Amazon ships with ice pack I just emailed them Oct 22 2014
1086868
Mine has never been shipped packed in ice. Package says to store at room temperature, not to exceed 75 degrees. Ask your veterinarian's staff if you still have questions as they have similar products mailed to them.
1731265
No, it's this in this insulated "bag" which is in a box. Best packaging I've ever seen for frozen items. Cheers!
381494
Yes, the ice pack is included in the purchase. I haven't used the ice pack so I can't speak to how cold it keeps the food, but it seems like it's in a good place to keep both the dip and veggies chilled. Overall I love it. Perfect size for a healthy snack and dip.
1867876
I received mine on no ice. But with it being in the 20's out I didn't think it would matter since it was a 2 day shipment.
1072868
Mine did not come with an ice pack in the lid. I purchased some ice packs separately to use with the cooler. I do not recall the seller as it has been a while since I ordered it. I purchased it for my husband to take his lunch to work. He's a builder/contractor & he has been very satisfied with it. It does come with a divider so you essentially have a shelf to keep soft items from getting smashed.
2042150
Hello Karen, We do ship it frozen and we include ice packs, but very likely the product will not arrive frozen to its destination. I hope this answers your question!
710069
NO, it is not shipped in dry ice. If you live in the south do not order, because I received a big melted mess.
1188544
this particular company did not ship in ice pack. however it was 2 day shipping and so is fine in cold weather. Summer......one needs to find a supplier who uses the ice pack.
673121
According to several of the reviews, it is NOT shipped with a cold pack. Bummer.
1636177
Hello, Unfortunately we do not ship items with ice packs. When a manufacturer formulates a probiotic, they are aware that the product will not be able to be refrigerated 100% of the time. The manufacturer knows that products will not be shipped refrigerated, therefore there is a very decent amount of time allowed so that a product can be shipped and still exceed its potency. Please also be assured that this product is stored at our temperature-controlled facility at all times. As long as your product is sealed and not in direct sunlight, its potency and integrity will not be compromised. We also send probiotics continually to third party laboratories in all months, including the hottest ones, to ensure that the product does hold up to the label claims. So far we have ran into no issues concerning the products. We hope this information is helpful! Best in Health, Jessi V.
1869974
Hi Cinthia. We ship this product in a box with an ice pack in it. Could you please let us know where this supposed to be shipped to? Thank you for your inquiry. Please let us know if you have any more questions. Nutricelebrity.
1355401
Hello, We apologize for any inconvenience but we don't currently offer cold pack service. We are able to assure you that the shipping time is not long enough to have a significant impact on the quality of the products. We test our products throughout their shelf life to ensure that they meet the label claims. We ship our products to Arizona to be tested for potency and purity by independent third party labs and the potency is still meeting label claims despite shipment in high temperatures. Since these samples are not refrigerated during shipment, our testing tells us that our supplements withstand heat during shipment without damage to potency. Air is the enemy of potency of products, not heat from sitting in a delivery truck. We ship supplements all over the world to hotter destinations than Florida without concern, as do our competitors. Supplements are shipped via ground in trucks without temperature controls nationwide to local health food stores as well. We hope this information is helpful! If there is anything else we can assist you with, please let us know. Thank you! -Anna H.
169793
It was not shipped in ice pack. Makes me wonder if they re-ship to returned product. I had prime so it came in 2 business days but the weather was hot. Absolutely disappointed! Returned right away.
1874670
We ship all of our products through Amazon - "Fulfilled by Amazon." So the MindLinx is shipped straight from Seroyal to an Amazon fulfillment center and then Amazon stores and ships directly to customers. I am not sure if Amazon ships this with ice packs. Please ask Amazon this question. They should have an answer for you. Thank you!
1031644
Hello John! As with most other supplement companies, we do not ship products with a cold/ice pack. Manufacturers are aware that products are not going to be refrigerated 100% of the time during transit, therefore the amount of organisms exceeds the product label claim to ensure that by the time the product gets to you, it will still contain the amount indicated on the label. We hope this information is helpful! Jessi V.
2144669
Mine came today and there was NO ice pack! So it has been in the 80's during shipment 6-18-14..are these worth taking? The bottle just says: Storage: refrigerate and keep tightly closed. My storage will be refrigerated but what about the storage before me? I will take these and see if these help. But for the price, if they were hurt by the previous lack of care for the probiotics, not a good purchase. And I will not purchase again and never know if they would have been good after all!