Has anyone else's cable just stopped working?
390
I've had the 100' cable working for probably close to a year now. It has never failed to work. Make sure you haven't reversed the cable recently since it will only boost signal in one direction.
391
I have never had it "just stop", but in case you are not aware, these cables (with an amplifier) work in only one direction so if you reversed them, they would appear not to work. Other than that, I have had no issues.
2009429
I also have the unit and love it...have not had any problems with my cable....I would check on Goal Zero's home page..they may have replacement parts.
1382934
Maybe you need to keep it connected until it is fully charged then remove the cable. give it a try .. if that is still not working then it is a problem.
1196872
Check your cables and connections. Mine has worked reliably since I got it. Try googling the problem
288371
I'm sorry I didn't get a chance to check on it today. If you'd like to contact me at techsmile42 on yahoo I can send you a better pcic of what the end of the cord looks like.
2049204
Thanks.. Yes, Agree about the provided cable, I bought a new one, works better.
2072898
Just be glad you got one cable to work! I never got video or audio through the one I purchased. They just put out poor quality product!
2263802
Are you sure it's not your cable? I just had to replace my cable. It was low end and in switched to a mid level cable. If you do need to clean the port, be very careful and use a 90% methanol solution.
1571959
My cable did nothing at all when plugged it into the laptop and then to the tv. It is possible I got a bad cable, and it just didn't work. I also got a new tv and the hdmi port on my laptop works when i use an hdmi cable to connect to the tv from the laptop. I didn't bother sending it back or anything because it was so cheap
927394
Same here. I also had the connector fail after a few months. None too pleased.
1754686
Just wanted to say that the same thing happened to me!! I wanted the cable also but they sent me a refund.
1732431
After some online search, we investigated that the problem is about the connection point of the cable (the cable consists of two pieces), we disconnected them and then connected again and it's working now.Thanks for your interest
1181960
Yes it should be. Call customer support or even better if they have live chat support let them know. They'll probably have you send the broken cable to them and they will send you a replacement
395001
same thing happened to me super glue the piece back in along with the cable it will never come out again . make sure its in straight . mine works fine now !
371118
The cable worked once and after that it did not work. Not sure if it is because of updating IPad or not.
546939
Talk to the vendor you purchased the cable from. The cable I purchased from them is working good.
1003993
To tell you the truth, mine stopped working, hopefully I can repair it myself..so you might want to get something else