I am seeing many reviews that the product is fake. I have had this issue ordering joico products ... wondering if a particular seller is the culprit?
6980
I did some online research and learned some interesting things about what are called diverted products. You can google that phrase, or here is a link to an article talking about the issues: http://www.xovain.com/hair/how-to-spot-fake-salon-products-at-the-drugstore
6981
I have learned ordering products like this online have a high chance of being fake. Just go to your local salon , you will be glad you did.
1924397
I have not heard of any issue with the product. I guess the chance is always there. I recommend using a seller that is reputable.
776136
The one I ordered on here is legitimate. My fianc loved it, read the review prior to purchase, that may help. &#128522;
1037214
I just check and see if they have other reviews, especially different types of products, my reviews are really random, lots of different products and categories. So find the review you find most relevant then check their other reviews and if they seem legitimate, then your probably safe. In the case of this product, I found several 5 star reviews very legitimate, I just ordered and will definitely give a review.
767572
I'm sure if Amazon is marketing and fulfilling the order then there is nothing to worry about. I have heard many stories of fake models out there but I would highly doubt Amazon would be selling fakes. I purchased mine from Amazon so perhaps it was from the same company and it still works like a dream many years later.
158975
Hello, this is Amit from Hamee. Thank you for your query. From our Point of view you should go with Registered and Authorize dealer for particular products like HAMEE. Through Hamee you will get Genuine product with Quick Delivery.Again Thank you and have a Nice Day!!
228034
Hello Yiyun,Make sure you are purchasing from Authorized Re-seller ElectronicaDirect on Amazon. Other sellers are not Authorized and may be selling lower quality counterfeits. We do not provide warranty service for counterfeits and if purchased from not Authorized Re-Sellers. Thank-you!
1314368
It is real. Please read my seller rating responses. I have a 99% seller rating. I sell many products but many people have commented on this product. Best regards, BlueKayak
879659
I purchased mine from "Two Way Radio Wholesaler" who is supposed to be an authorized distributor. It works fine and came in a bag that looks to be official, but it does have the "EVO Q.C. Passed" hologram sticker on the package that is said to be a sign of a fake. The base has the "Nagoya" name on it in raised letters, but the "A" next to the "N" is not the correct font. I'm not sure what is authentic on Amazon anymore; they let all these dang Chinese sellers peddle their knock-offs all over the site. Basically, good luck on that one, but for $10 what can you expect I guess. I purchased mine from "Two Way Radio Wholesaler" who is supposed to be an authorized distributor. It works fine and came in a bag that looks to be official, but it does have the "EVO Q.C. Passed" hologram sticker on the package that is said to be a sign of a fake. The base has the "Nagoya" name on it in raised letters, but the "A" next to the "N" is not the correct font. I'm not sure what is authentic on Amazon anymore; they let all these dang Chinese sellers peddle their knock-offs all over the site. Basically, good luck on that one, but... » Read More I purchased mine from "Two Way Radio Wholesaler" who is supposed to be an authorized distributor. It works fine and came in a bag that looks to be official, but it does have the "EVO Q.C. Passed" hologram sticker on the package that is said to be a sign of a fake. The base has the "Nagoya" name on it in raised letters, but the "A" next to the "N" is not the correct font. I'm not sure what is authentic on Amazon anymore; they let all these dang Chinese sellers peddle their knock-offs all over the site. Basically, good luck on that one, but for $10 what can you expect I guess. « Show Less
2154072
You are right. The reviews here are very misleading. It sounds like paid advertisement to me. The one place I know that give honest reviews is overstock. You can tell these are real customers, reporting from real experiences.
2081798
This is an amazing product, IF you purchase from an ACTUAL distributor. What is posted on amazon isn't a guarantee that you're getting the real thing. It could be a knockoff that could be harmful. TOO RISKY in my opinion.
2282392
After reading your question I went back and read through some of the complaints. I understand how you would have some doubts. My product is purchased from an authorized Distributor. It is less expensive because of the high volume and because Tanning Salons need a high markup to pay for their operations. Amazon polices sellers by often making us prove product is authentic through submission of purchase documentation. The product is guaranteed, so if it doesn't measure up, return it for a refund. I hope this is helpful.
776137
The one I ordered on here is legitimate. My fiancé loved it, read the review prior to purchase, that may help. �
102729
Mine was sold directly from Amazon and was NOT a fake. However, I have read that Amazon is no longer an authorized retailer of Ergo's, so beware.
959279
Hi, We would like to let you know that all products are sourced from legitimate US Based Distributors and dealer, who in turn order directly from the manufacturer. Like any other business, the products are priced competitively keeping in mind that they are being sold online. Please let us know in case you need more information. Thanks
447006
I think these may be counterfeit, or if not, certainly refurbs. The two I ordered were scuffed up and the one I tested didn't sound too good on eithe end. I sent them back and ordered a different brand. I agree with an Gordon that Amazon is a very high quality Web retailer, and I don't think they knowingly misrepresented this product. They were great about the return...sent me a pre-paid label and everything.
281171
I have not purchased this product from Amazon so I cannot verify its legitimacy. However, just to be clear, SkinCeuticals' website warns consumers that Amazon is NOT one of their authorized online retailers, meaning "the product(s) may be diluted, expired or counterfeit." If I'm going to splurge on a product, I want to have the seller's authenticity guarantee.