I am trying to figure out what I am getting with this download if I purchase it. Is it just the manual? Do I then have to pay Intuit a monthly fee?
32939
There is not a monthly fee. You will receive instructions on how to set up your accounts. There are yearly updates that you may purchase if you like but is not necessary for the program to continue to function.
483836
Honestly I can't answer that I have it through the company I work for and as far as I know it is a lot cheaper than the regular credit card and debt card machines into the store you should contact intuit for the fees
437834
I am not sure about the price, but I downloaded the 30 day trial version, liked it (upgrading from older version), so I simply provided payment information when requested and was given the information codes to make the files permanent. Only problem is that I do not have a backup disk, and I need to look into that so you might inquire about this before you finalize the purchase. I hope this answer helps. Dave Kerkes, Ph.D., P.E.
1318396
I bought the physical product, but it comes with a code in the box, so once you set up your account on their website you can go ahead and register it, verify it and then just download the newest version and get the updates. Once you do that you're good to go with the newest version available. Then once I bought an expansion pack I just did the same with that and it was all good to go. Hope that helps!
601640
Extra $100 for 4+ employees. I just called. It's a bit of a hassle if you already have a payroll subscription, like I do. First you have to cxl your current subscription, then install the payroll disc and then call and they charge you the full whack ($429) for enhanced payroll, then credit back the value they assign to the enhanced payroll of 3 or fewer employees ($329). SO, if you get the enhanced payroll for less than $329 off the shelf (i.e. Costco or Amazon), then you decide if it's worth the hassle. From everything I've read, the 2013 QB Pro is not something to be super excited about, and may even boggle your brain due to poorer visual interface, new report menu format, etc. I'm thinking about getting the Value pack and if I can do the payroll only, and without simultaneously upgrading the QB Pro, then that's what I'll do for now.
1238393
No yearly fees......free app download through iTunes. If you do not use apple devices, I assume you can down load software for other devices.
1726134
There is an annual fee for support. That includes any upgrades to the software, but it also means you can ask any questions you have by e-mail or by phone, and you will get a prompt and helpful reply. (I see they now have online chat support, but I have never used that.) The cost last time was $45. But this is not "Gotcha," because they are up front about it. If you do not update, the program will still work. (I am still using Quicken Basic 2002, by the way! But only for tracking expenses, not for investments. I will have to buy a new version if and when I need to use Quicken on a 64-bit system.) I have found the annual fee well worth it.
863432
it is a trial version. you need to pay if you want to continue using after trial period.
776947
I got them together and dont remember having had to make an extra payment for the software, so i guess the short answer is no but in the other hand is not bad news because it comes included, meaning there is no extra charge. best.
1664430
I just downloaded it. It does include the 5 free federal efiles. When downloading, make sure you get the Key Code. That will allow the free efiles.
419549
I downloaded it, but all I have on the screen are three books to choose from. What do I do from here? Any help would be appreciated. Thanks.
1302010
I dont' pay anything. I think the only way you have to pay a monthly fee is if you use there cloud for storage of your documents. I store them on my PC so I don't pay anything. Hope that helps
967824
I'd like to know this as well, I wonder if it would stack the subscription. I just wish I had checked amazon for the update as opposed to buying through the 'discounted price' from intuit. I really dislike quickbooks these days. Once they snag you for the auto renewal for enhanced payroll, you simply can't get rid of them. I originally renewed on a CC, it automatically reupped the following year. That kinda peaved me a little. I called intuit and they claimed to remove this from my account. Next year it reupped again, on a CC that was no longer current. But yep, I got the bill from the CC company. How is this possible???
1197717
I think you will have to pay as a multiple user anyway. I had 3 PC's here and they made me pay as a multiple user. I would call Intuit.
26372
Technical support via Intuit's website is included. However, if you want to speak to someone who really knows what they are talking about I believe there is an annual fee. However, if you are a new customer and this is the first time you are using QuickBooks they used to provide technical support for the first 30 days for free.
1437862
I've been using QB2012 profor the past 5 months and while it is true that they charge too much for "enhanced payroll and other features," I found the service very helpful. I run payroll for 2 employees and the annual cost is over $300 bucks plus a $29 monthly fee. This is too much! But when it comes to Fed 941 and state's liabilities I don't have to worry and just process the liabilities via electronic filing. I also contacted their payroll customer service and they were very professional and helpful in answering my questions. I also posted a question on the Intuit blog and I got a response within a few hours. Every software company comes up with upgrades for their products and charges for them but I do agree that QB's upgrades are too expensive, specially after you have spent a considerable amount obtaining the software and paying for services. QB should care more a about its customers and provide upgrades and services at reasonable rates.
497036
You had to have ordered a free trial on a different website if you have monthly payments coming out. This is Amazon. You are only charged for what you buy on here.