How do you install the Apex 40" Bluetooth HD Sound Bar System with Built-In Subwoofer. We can not get the subwoofer to work
27700
Mine is hooked up the easy way. Headphone jacks from the soundbar to the headphone jack on the tv.
27701
Hi,If you installed based on the instructions and it is not working I would send it back. My sound bar only lasted 2 months and I could not get an answer from the manufacturer has to how to have it repaired. I had to put my unit in the trash. Bought a Samsung with wireless sub-woofer and am 100% happy. Much better sound. Sorry I can't help you any more than this.Merry Christmas.
27702
the subwoofer is integral with the sound bar - it should work with the other speakers in the sound bar assuming your other speakers are working - do not expect the bass to be as full as a separate subwoofer although the volume will be more than sufficient
943745
my craig soundbar isnt working with the setup of the rca plugs what else can i do...i have a sony bravia 32in tv
284512
You are out of luck. I tried mightily, but got nothing but the runaround from the company. They claim they don't have any extras, but said they would contact me about getting me some sort of replacement or even a new sound bar. That's when they stopped contacting me. They have provided completely unacceptable customer service.
1808317
Quick answer: you have to have the HDMI Cable(recent version) that supports sound and follow the instruction in the manual. I just used the optic cable and hooked it directly to TV optic. That was the most simple and it plays sound with everything else I have hooked up to TV without having to select each input port. Hopefully you have the optic port on your TV :-)P.S. Even though this sound bar description does not say it comes with the optic cable, mine had one taped to the styrofoam inside the box, so look carefully.
93985
I want to know why I can't get the sub-woofer to work.It stays on stand-by mode.It works when I run the set-up mode,but after that it goes back into stand-by mode.What's wrong?
365371
I hooked mine up to my surround sound system, but unfortunately the sound only came through one speaker. Hope you have better luck.
1017832
Buy a receiver and hook up external speakers to the receiver. Only way you will get a decent sound out of this unit.I have a similar problem and after much debate, I am planning to buy Sherwood RX-41 9 105WAat model to augument this stereo system.Good Luck.
1714868
No, you cannot hook up headphones to this soundbar: the only outputs: 1 x Subwoofer Output 1 x System Control Output
436944
Hi Kathleen, I watch over the air HD all the time and my soundbar works fine. I can't think of anything that would make it not work. Possibly a setting on your TV?
436947
Hi Kathleen,I watch over the air HD all the time and my soundbar works fine. I can't think of anything that would make it not work. Possibly a setting on your TV?
825105
It's all hard wires to this unit. Buy a set of sound bar. It works with the sound bar via optical cable.
2044151
i purchased a decent sound bar with a wireless sub woofer. I don't believe you can run a sub woofer directly from the tv with out using some sort of sound system.
967778
The Subwoofer out has to be enabled look at the manual. Also there's a test function to see if the subwoofer is connected correctly.
171871
Absolutely, I do! I have mine wired to a small Monitor sub. Make sure you let the soundbar know that you are connecting a sub, there is a setting for it on the menu.
1366101
Dear Linda, as far as I know this cannot be connected as part of a surround sound set up, you or someone else may have. From what I've read you cannot connect this model to a sub woofer.The connection is done through the tv . If you should have a home surround sound and your two front speakers and the center are no longer working . You would be much better off with finding 2 front speakers and a center again. I don't think this bar can substitute for your needs. I am not by any means a tech guru. I do know some stuff by educating myself with the comment of others on consumer sites. I hope this helps by Bernard Dear Linda, as far as I know this cannot be connected as part of a surround sound set up, you or someone else may have. From what I've read you cannot connect this model to a sub woofer.The connection is done through the tv . If you should have a home surround sound and your two front speakers and the center are no longer working . You would be much better off with finding 2 front speakers and a center again. I don't think this bar can substitute for your needs. I am not by any means a tech guru. I do know some stuff by educating myself with the comment of others on consumer sites. I hope... » Read More Dear Linda, as far as I know this cannot be connected as part of a surround sound set up, you or someone else may have. From what I've read you cannot connect this model to a sub woofer.The connection is done through the tv . If you should have a home surround sound and your two front speakers and the center are no longer working . You would be much better off with finding 2 front speakers and a center again. I don't think this bar can substitute for your needs. I am not by any means a tech guru. I do know some stuff by educating myself with the comment of others on consumer sites. I hope this helps by Bernard « Show Less
926469
It could be the settings in your receiver. If it's for a surround sound system there's a setting in most receivers that requires you to turn the subwoofer setting to "ON" in the Setup or Settings menu... I hope that works!
1631400
the sound bar and sub woofer is wireless but both individually needs the power connection, you can connect to this system Bluetooth, its pretty handy feature, once you pair your device you can play music using Bluetooth.