I want to order this product but want to make sure it will be sent properly chilled. Please confirm. Thank you.
42886
Mine arrived with a cold pack that was completely melted and warm. So, my product arrived warm and NOT chilled as expected.
42887
I order mine from a different website. The natural dot com and it's always came with a cold pack.
42888
I purchased mine from Net Savings, and there was no cold pack included at all.
42889
I ordered from Green DOT sales via Amazon prime and it came without any refrigeration. I even ordered one day shipping thinking it would be better so it would stay cool longer. I tested for activeness and it did NOT pass, both glasses of milk were exactly the same the next day. So I tried to return for a refund but Amazon refused the automatic return so I had to contact customer service, and after I told them about it, they allowed me to return it. I don't think Green DOT sales told Amazon that they need to keep the bottles refrigerated in their warehouses, but that is just my guess.
42890
depends on the seller. ive begun a list for myself so I know who to buy from and who not to. even though klaire labs states in the insert that it can go without being refrigerated, that it just decreases the strength after 3 months --i still dont want to take the chance bc who knows how long it sits on the shelf before being shipped out. PLUS so expensive why take the chance! (ALWAYS TEST PROBIOTICS WHEN THEY COME. GOOGLE HOW TO TEST PROBIOTICS. THE FIRST LINK IS THE ONE I USE WITH SUCCESS) ---sellers I wont buy from are "happy,smart,&cute" and "SHOPnSEND" --they do not shop with any cold pack or ice.i contacted happy and they said its fine and sent copy of klaire labs insert. they could not have been a nicer company to work with BUT I stopped buying from those two (even though product was alive) I only purchase from places that care more for the quality. sellers that DO ship with ice every time and ive had GREAT success with is "bon vivant essentials"---they sell on here quite frequently and seem to be the cheapest so I normally hold out for when they are selling on here with klaire labs bc I know they send with ice hope this helps. will try to update as my list grows. also know you can return if no ice and if test dead!
1897325
I bought this product twice, and it did NOT come refrigerated either time. This was last year...I don't know if shipping practices have changed since then.
1489057
1) Yes, it does ship frozen in a styrofoam cooler with dry ice to keep it frozen up to 5 days. It is in cryovac packaging to protect freshness, taste and tenderness. 2) It is not cooked or prepared. There are easy-to-follow preparation instructions available on the label / packaging, along with a link to online recipes.
1280341
Refrigeration is only needed after opening this product to maintain its high potency. However, this product is not shipped refrigerated. Thank You,Customer Service
1255302
We do not ship any products in cold packs. We have found that the delivery time is not long enough to damage the quality of Probiotic supplements. Also, reputable companies package their supplements in such a way as to minimize deterioration from heat during transit. The supplement is subject to higher than average temperatures several times during its way from the raw materials supplier to your door, and it has to be packaged to preserve as much of the original potency as possible. Hermetically sealing a supplement provides barrier between your supplement and oxygen, the catalyst element that reacts with heat to cause oxidation or spoilage.We hope this information is helpful. -Swanson Health Products We do not ship any products in cold packs. We have found that the delivery time is not long enough to damage the quality of Probiotic supplements. Also, reputable companies package their supplements in such a way as to minimize deterioration from heat during transit. The supplement is subject to higher than average temperatures several times during its way from the raw materials supplier to your door, and it has to be packaged to preserve as much of the original potency as possible. Hermetically sealing a supplement provides barrier between your supplement and oxygen, the catalyst element... » Read More We do not ship any products in cold packs. We have found that the delivery time is not long enough to damage the quality of Probiotic supplements. Also, reputable companies package their supplements in such a way as to minimize deterioration from heat during transit. The supplement is subject to higher than average temperatures several times during its way from the raw materials supplier to your door, and it has to be packaged to preserve as much of the original potency as possible. Hermetically sealing a supplement provides barrier between your supplement and oxygen, the catalyst element that reacts with heat to cause oxidation or spoilage.We hope this information is helpful. -Swanson Health Products « Show Less
1824120
the product is not ship ice pack by can be done additional cost as long as the product the Sealed it does not require the ship cold the potency will remain as long as it isn't open
1880703
Hello there, Udo's don't supply us with this item in a cold pack. We don't offer this service as udo's advised us it is not necessary. Kind Regards, Grace
137780
HI the probiotics companies allow for some die off when shipping. They have more of the bacteria strains then what is listed on the box. We do have ice packs that we can ship with and just request it. Please note the ice will melt before the item gets there but will keep cool for a while but it will not be like when you ship meat on dry ice or anything like that.
1086868
Mine has never been shipped packed in ice. Package says to store at room temperature, not to exceed 75 degrees. Ask your veterinarian's staff if you still have questions as they have similar products mailed to them.
706566
I ask the same question thinking the probiotic would need refrigeration. No. It doesn't ship cold.
119075
I ordered it from iHerb.com. They ship it packed in a cooler with ice (gel type freezer packs) and recommend overnight shipping. It arrived cross country the next morning by 10am as promised and still cold.
2042150
Hello Karen, We do ship it frozen and we include ice packs, but very likely the product will not arrive frozen to its destination. I hope this answers your question!
1636177
Hello, Unfortunately we do not ship items with ice packs. When a manufacturer formulates a probiotic, they are aware that the product will not be able to be refrigerated 100% of the time. The manufacturer knows that products will not be shipped refrigerated, therefore there is a very decent amount of time allowed so that a product can be shipped and still exceed its potency. Please also be assured that this product is stored at our temperature-controlled facility at all times. As long as your product is sealed and not in direct sunlight, its potency and integrity will not be compromised. We also send probiotics continually to third party laboratories in all months, including the hottest ones, to ensure that the product does hold up to the label claims. So far we have ran into no issues concerning the products. We hope this information is helpful! Best in Health, Jessi V.
1679026
I do keep it refrigerated, and don't order if its going to be hot, you may loose some of the effectiveness or possibly ruin it completely. Great product IMHO
582373
No, it does not ship cold. I don't believe their are any preservatives. Container is sealed.
1169107
HiWe ship all of our cold product in a Styrofoam container with ice packs. We ship them at the beginning of the week to try and prevent them from sitting in the postal office. The product can be left at room temperature for a few days with out losing its strength.
946497
When I receive it is cold so I can only assume that they store it that way. I have now started to order it through my chiropractor.