We purcased this micro plush blanket last year and are now having trouble with no heat on one side Is this blanket still under warranty? jks
34593
it has a 5 yr. warranty. mine failed, and after 4 years of use, they said they are sending me a new one.Haven't got it yet, but I have no reason to doubt them. Customer service was very good......answered thephone right away and listened to what I had to say and said they were sending out a new one.
34594
Hi Kathleen, I just replied that I didn't know about a warranty for our blanket. I did a quick search about the blanket and found one review that had the following text - "The product is backed by a five-year warranty, and several users report the customer service department was at least friendly, though perhaps not always helpful." Digging a little further found this note - "5 year guarantee from the manufacturer, Perfect Fit Industries (since 1932)."Finally, here is the contact information regarding the manufacturer:Perfect Fit 8501 Tower Point Dr.Charlotte, NC 28227 800-864-7618 custserv@pfisleep.comBest of luck resolving your problem. Roy Hi Kathleen, I just replied that I didn't know about a warranty for our blanket. I did a quick search about the blanket and found one review that had the following text - "The product is backed by a five-year warranty, and several users report the customer service department was at least friendly, though perhaps not always helpful." Digging a little further found this note - "5 year guarantee from the manufacturer, Perfect Fit Industries (since 1932)."Finally, here is the contact information regarding the manufacturer:Perfect Fit 8501 Tower... » Read More Hi Kathleen, I just replied that I didn't know about a warranty for our blanket. I did a quick search about the blanket and found one review that had the following text - "The product is backed by a five-year warranty, and several users report the customer service department was at least friendly, though perhaps not always helpful." Digging a little further found this note - "5 year guarantee from the manufacturer, Perfect Fit Industries (since 1932)."Finally, here is the contact information regarding the manufacturer:Perfect Fit 8501 Tower Point Dr.Charlotte, NC 28227 800-864-7618 custserv@pfisleep.comBest of luck resolving your problem. Roy « Show Less
34595
Hi Kathleen, I just replied that I didn't know about a warranty for our blanket. I did a quick search about the blanket and found one review that had the following text - "The product is backed by a five-year warranty, and several users report the customer service department was at least friendly, though perhaps not always helpful." Digging a little further found this note - "5 year guarantee from the manufacturer, Perfect Fit Industries (since 1932)." Finally, here is the contact information regarding the manufacturer: Perfect Fit 8501 Tower Point Dr. Charlotte, NC 28227 800-864-7618 custserv@pfisleep.com Best of luck resolving your problem. Roy
34596
I happen to have my instruction book still out and it indicates a five year limited warranty. Website is www.perfectfitindustries.com/support
34597
I would contact Amazon or LandsEnd/Sears to ask for advice on the warranty. Mine has been super so far!
19292
1. Is it plugged in to a functioning outlet? 2. Is it turned on (light on after pushing top left button on control)?3) Have you selected a temperature (bottom right button on control)? If the answer to all three is positive, your blanket may be defective (mine works when all answers are affirmative)/
227109
I purchased a log heated fireplace insert and added this warrantee. Once I realized that the fan did not allow heat delivery, I called on this product for a replacement and was told that I had to contact the manufacturer since they were responsible for the warrantee and that this extra coverage did not apply until the SECOND year. Really, not quite what I understood?
278209
Hi, I first allow the blanket to cool down by leaving it open and then I take anti-bacterial spray or wipes and clean the inner part of the blanket. Make sure it is dry before you fold it up and store it. I also use a twin sheet to lie inside the blanket to prevent any kind of burns or irritation.
1148386
I have not - I've been using the blanket every weekend for years, and never experienced such issues. That could be related to your diet and the blanket could be reacting to that. I would keep the lower settings at your comfort level to help with that as well.
1875708
I have two mats - both still in new condition EXCEPT that both are raised up around all edges. I don't remember ever even having a warranty info. Has anyone contacted the company and heard back from them yet .
63076
first shipment had defective control unit but was replaced by manufacturer without question. since then, no problems. so long as you understand that this blanket will not provide the scorching heat of an ac only electric blanket, well worth the price imho.
951237
I trow away all paper that came together with that blanket . Only thing I remember that this company in CA. I'll look for the name of the company and I'll let you know. One more thing about that duvet it is nice , but the wool indide shifts from edges to the center after a while use.
640031
Dear Tasja, I cannot say if the blanket has been treated in any way. But I can say that I and the 10+ people for whom I have bought this blanket all think it is a wonderful product. Light, very warm, comfortable.
114891
I don't remember about a warranty. I have several of the Lasko ceramic heaters and have never had any touble with them. I did have one that my son gave me that, after a couple of years, started making the cord and plug too hot. I got rid of it. I would suggest contacting Lasko directly, or if you have your receipt, take it back to wherever you bought it and get a replacement. Sorry I'm not of more help.
1505501
I've washed mine several times, but the first time I put it on low on the dryer for about 10 mins, I took it out to check it and it was melting in several places. I'm not happy about that and need to check on the warranty.
431201
BTW, mine is soft, warm and the fur is in tact. I even machine was and dry it. The person who complained may have bought a cheap knock off. We have 5 blankets and they are great! Amazon seems to be cheaper than Ebay on these. Also, if u search fleece u may get the short fur or flannel type blankets.
107443
I was having the same problem. Probably means that it is some how folded onto itself. For safety, the blanket will shut off.
31049
The warranty period my be five years but I have yet to find out who or where I should contact regarding a faulty blanket. I had it replaced one and two days the return date it stopped working...again. I am fed up with this whole process and I can't get anyone to answer e-mails or phone calls. DO NOT BY THIS BLANKET!!!!!!!
800046
Havent had any heating issues. I have mine for almost 2 years. I would try reapplying the thermal grease & ensure the heat sink's base is completely flat. This is assuming its clean & has good air flow.
1642044
We've had ours for just over a year and the same thing happened -- and I can confirm, it is a fire hazard, which perhaps is why the company will send another out right away. (I'll find out tomorrow what the policy is when I call). Thanks for all the suggestions. I bought mine on Amazon and will call there too. As others have written, if the damaged one must be returned, there's no use in messing with it as it's a wash. I'll keep fingers crossed.
163455
I'm sorry. I gave it one star because it did the same thing to me. I don't know if it has a warrantee, I was too disgusted to mess with it so I tossed it out. In future, I'm buying my covers from Plow and Hearth, they don't tear up like that, and I can trust the quality.