Mine broke after 5 months. It worked fine until then - and then the pronged charger unit came out of the plug!Is there a manufacturer warranty?
19338
Good luck getting the seller to respond to you. Mine broke after 3 uses in a month and AccessoryPost will not respond to my inquiries.
19339
Generally if you document your attempts to contact the seller you can proceed and contest the credit card charge. Call the credit card company and they should credit your account pending a reply from the seller. You will have to fill out a form with documentation and send it back to the credit card issuer.
2007120
I believe there is a standard manufacture's warranty, however I don't have the paperwork nearby to review. This item went to a family member. In addition, Amazon has their own return/refund policy that is reviewable on-line. FYI, I purchased the product in October 2012, and has worked very well since. It was installed professionally, with additional electrical outlet added.
2193788
No. When i purchase it, it says on the description that there is no manufacturers warranty.
1283377
After 3 months it broke the connecting charger outlet then I throw it to garbage. Bad items ! Don't buy or you end up getting a garbage ! Sorry for bad comment but it's real experienced ;(
830363
Yes, there is a 5-year manufacturer's warranty. Also, Amazon has a 30-day return policy.
729464
Try ebay. I returned this charger for the same reason. They will not warranty it if you change the plug. Best to just buy the right charger.
763599
Yes, I have read many other complaints like yours, where there was a problem with charger. I didn't have THAT problem, however, purchased in Feb. Returned mine 3 times in 5 months! Screen kept freezing, would not shut off at all until battery died. Very dissapointed, terrible customer service, would not EVER buy from them again, purchased an "infinity" 10" tabket, love it...sorry for your troubles, know how disapointed you are...fran
968521
I do not know the warranty on the unit is, all I can say I have had it for sometime. I am very pleased with the unit!
2106095
I bought it as "new". Don't know about the warranty, but never got a solution , and I still cannot charge it, i need to buy it as it came with default
1745149
I emailed the seller, and they said there is no manufacturer's warranty. Too bad! I've heard so many reports that they don't last that I want one with a warranty as well.
2061168
I am not sure on what the warranty is, I did receive a response from the seller apologizing for the issue and they are going to send me a new unit, so we will see how that one works.
229508
I bought this as a gift for my sister-in-law. Before she could use it, it appears the charging port is broken, therefore, the unit will not charge. They will fix it under warranty but I have to pay shipping to and from. I was afraid repair dept might say the problem was due to abuse and cost more than I paid for the unit. Long story short, I will donate it for parts. Sorry I was not able to answer your question.
668086
I just assumed it was Amazon's standard warranty. I ruined one of these by plugging it into a defective unit, and I assumed that was my own responsibility, not the company's.
1233206
My daughter's charger also broke after one month or less. I contacted the company through my amazon account and they apologized and shipped me a new one right away. I receiced it within maybe 5 days. If you contact them, they will probably do the same for you.
353386
****This is a comment from the manufacturer****Hi Bernard-I'm so sorry to hear the unit failed. Plugable Technologies is the manufactuer of this unit. For assistance, please email support@plugable.com or visit http://plugable.com/supportWe provide a standard 1 year parts and labor warranty, and try our best to be flexible if something fails within a few weeks or months of warranty end dates- so please do contact us via one of the methods above and we'll be happy to assist.Best wishes-Jeff EverettPlugable Technologies
2230144
Never like hearing these stories. I don't recall a warranty myself, sorry. It's over six months old, and I'd be doubtful on a warranty but worth a try with the vendor and let them know if it stopped charging suddenly or was the computer telling you all along there was "X" amount of life remaining. Just as an FYI, the recommendation is it is good for the battery to use it on Battery Only mode to wear it down and do a recharge rather than keeping the computer plugged in all the time. Good luck, J. J.
163424
There's a 3 year Manufacturer Warranty on it if it begins bugging out on you email customer support and you can have them RMA your item so you can return it to have it checked out so they can fix it or be sent a new one. That is only if you have not altered the item and it begins malfunctioning during normal circumstances. I had an issue with mine 2 months in and after 5 months had to RMA it in order to have it fixed.