I have it set for 1/4 cup (1 bar) and it maybe dispenses 10 kitty kibbles which is like not even close. Is this a known problem?
9241
Not my experience. However, I found it took a couple feelings before the content dispensed was correct. Shake the unit from the top, it will release more food.
9242
Sounds like you may be having an issue with the rolling dispenser. We've had ours for about two years now and it's always worked great. Maybe, if you're using a battery, it's running down. We got a power cord for ours so you may want to try that. Also maybe try smaller or more roundish kibble, if that's possible.
9243
I have not had a problem with the amount dispensed. My petmate seems to be fairly accurate. Does your cat mess with the dish. Mine does try to steal from it and has occasionally messed it up. You could try for 2 bars, half cup. I had to rig the dish with a large bucket to fall over it if my cat tries to steal. It works, she cant stand for the dish to be hidden. I have been very satisfied with my petmate dish. Without it my cat would constantly be begging and pestering me for food.
2003331
Mine kept doing that over and over again and I was just about to send it back - I contacted the company and they offered me a label to ship it back to them so they could look at it - when we ended up changing our pet's food to a larger size kibble and now it seems to work pretty well. I think the error message means that it's getting jammed. That has happened to us a lot. It's better now, but it still won't feed on the program schedule, so we just press the buttons manually twice a day, which kind of defeats the purpose of the feeder. Not great quality.
407766
I use it for my cat. I measured it out for cat food it is 2 cups, but it depends on the kibble size, so it might be 1 1/2 cups for dogs
1467026
You may want to send it back for a replacement. I myself, as well as my pet, love this feeder and I would recommend this feeder because not only is it a healthy way of feeding but it holds the right amount of food for my pet. The people who designed this feeder are very concerned about satisfaction and wellness of your pet.
690292
Aloha..I have never came across this issue since only one cat, kibbles very small. I fill weekly. I purchase from Amazon the Merrick before grain, tuna favor. That's a great question. I have a habit of checking once in awhile, never shake use my finger once in awhile. I trust this container, since my kids never check on my cat, she ran out of food. The water dish she likes small, took the filter out use different type of mineral water. Hope it helps.
755922
I'm not sure if this is the problem - but if the feeder is dispensing more than 1/4 cup at each meal (meaning your meal size setting is greater than "1"), the "feathers" that control the food coming out open more than once, so it might sound like the cats are being fed twice, but it is actually just two or three turns of the feeder to get the food out. If the meal size setting is on "2" then you'll hear it twice, if its on "3" then you'll hear the feeder three times in one sitting. I'm not sure if that's what you mean but I thought maybe that could help :) I'm not sure if this is the problem - but if the feeder is dispensing more than 1/4 cup at each meal (meaning your meal size setting is greater than "1"), the "feathers" that control the food coming out open more than once, so it might sound like the cats are being fed twice, but it is actually just two or three turns of the feeder to get the food out. If the meal size setting is on "2" then you'll hear it twice, if its on "3" then you'll hear the feeder three times in one sitting. I'm not sure if that's what you mean but I thought maybe that could... » Read More I'm not sure if this is the problem - but if the feeder is dispensing more than 1/4 cup at each meal (meaning your meal size setting is greater than "1"), the "feathers" that control the food coming out open more than once, so it might sound like the cats are being fed twice, but it is actually just two or three turns of the feeder to get the food out. If the meal size setting is on "2" then you'll hear it twice, if its on "3" then you'll hear the feeder three times in one sitting. I'm not sure if that's what you mean but I thought maybe that could help :) « Show Less
1128683
I put a few cubes of ice on top which draw my kitty's attention and actually he did drink from it. However in the long run this fountain didn't work for us. I changed for a drinkwell stainless steel fountain which he loves.
823782
You have 10 options in increments of 1/4 cups with 2.5 cups being the maximum for each feeding. You can set it to dispense for up to four times a day. So it can dispense 1/4 cup up to 10 cups in 24 hours.
1972127
I just checked mine and two 8 oz cups made it mostly full and three made it full but not overflowing. Hope that helps.
43770
Hi, yes. When I first received the feeder and set it up, I tested it with a cup of kibble. At first it was dispensing about a tablespoon and I carefully fiddled with it for about 10 minutes to get the desire 1/4 cup I was looking for. You shouldn't have any problem with a tablespoon, you just have to spend some time re-calibrating it.
1517828
Mine is the same way, it's about a 1/4 full and says water is low. Not a biggie to me, but is still frustrating at times.
2185674
I don't think so. 1/4 cup is the amount of each food drop. If you want more, set it to dump more times. For example, 3/4 cups equals three cycle dumps. The thing works really good. I made a plywood house for it to fit in to keep out raccoons and possums. I have a cat and have it drop dry food twice a day. The only thing is that you have to be patient when you program it. At least, I found that it seemed slow to program, but it works well and the batteries last about three months. I would buy it again.
1736621
Hmmmm....that is odd. Did you accidentally choose a reduced cup brew? I think it has that choice I. Programming, however, I have never used it. I have never had mine brew only 1/2 a pot either.
2079150
The lowest amout is1/4 cup and the increments go up to I think 2 1/2 cups and everything in betweenHope this answers your question, I use it for my bunny. One big thing is, If your feeder is on rug, it doesn't work. It has to be set on something flat like tile or abook or piece of wood or it doesn't work that well, it took me a while to figure that out. Now it works every morning at 8am and drops 1/4 cup right on time. I hope this works for you
172401
The small bowl is small, it only holds enough for 1 or 2 cats at most (I can't measure it right now, it's in use). What we've done is put the water in the small bowl and the food in the big one.
2114454
I've been using this feeder for a week now. Good thing is that it dispenses the food. Bad thing is that it dispenses TOO MUCH! The description says, it can dispense from 1/4 - 3 cups. "1/4" is not an option on the feeder. Should I return or did I not set it correctly??
1715614
I have the small one and it will hold 3/4-1 cup depending on the size of the kibble.