Why am I not hearing music when I turn the Noise Reduction on? Is my pair faulty? or am I doing something wrong?
37304
I had a similar problem with a different set and the issue was a defective jack, causing the same signal in phase opposition to be sent to both ears. It sounded almost ok without noise cancellation (no stereo effect though) but when I turned on active noise cancellation the sound would go out. If you still hear faint sound when you turn NC on, it could be your problem. If the sound goes completely off, there is something wrong with the headphones (or the battery is dead)
37305
Haven't had that problem. In fact the music seems to "amplify" when I turn on the ANR. My guess is a product fault and you should contact the manufacturer for resolution.
37306
It is probably a faulty pair. I have received two units so far that do not work.
37307
Yah you might have a faulty pair. Mines work just fine with the noise cancelling activated.
37308
I would say a faulty pair. I did have a similar experience when trying to plug it into an older HTC phone that had an Otter waterproof cover on it...the jack wouldn't make good enough connection....
796261
I think you've gotten a lemon. I would consider returning them. I have no noticeable background noise with mine. Hope that helps.
1971810
I agree with the other two posters, call the technical service and go over it with them. Since I have never bought a second set of headphones I'm not quit sure what the hookup procedure is. You could have defective headphones or there is a simple trick to make them work.Mike
580144
I had the same problem on my new Asus 1005HA-P. This is a problem because I bought this for long train commutes to watch movies. I went to the Asus website and downloaded the latest audio drive. A simple process to install and it resolved the low sound problem when using the headphones. Hope this helps.
873679
Yes, they work fine. Are you not being heard? Or are you the one who can't hear? Might be your controller? Test them on another controller.if not, contact the seller they might be faulty. Thats bad luck...
2045402
I agree with the other comment. If possible, pair with another device to ensure that it is not the speakers. I love these speakers :>
391879
I have the EXACT same problem. I use them on my laptop but the first thing I noticed was the hiss. I was shockingly disappointing and tried the other headphone outlet but to the same effect. Its just not one bud, but both, so I'm guessing its not like a damage issue.I'm not a sound blaster and usually have my music playing kinda low so the hiss is always noticeable.Right now I'm contacting Sennheiser about the issue.
1446841
Mine does not have this issue. Sounds like to me u are having power issues. Is your amplifier powerful enough for these headphones?
725702
Depends on what you're listening to. The button right next to the noise cancellation tab adjusts for ambient conditions, and can match it to an engine humming or an empty room. Try that first, then decide to return them. Otherwise, the second best option is to play with the equalizer on your device, assuming you have access to it. Other than that, I haven't had any real noise leakage aside from the fact that it might occur if you don't have them positioned comfortably to form a nice flushed your ears. Hope this helps.
1307688
There's a small hidden black switch on top of the right speaker. Flick it into 'normal' position, then keep the On/Off switch pressed till you see a red light. Red light indicates that the headphones are in active noise cancellation mode.
1640138
Check everything:1. Computer volume still correct?2. Amp volume ok?3. EQ not messed with?4. Headphone cable ok?5. Cable to computer ok?6. Tube seated?Check the obvious first... Otherwise, I have no idea, mine sounds great!
1865104
They should be okay .... I use them without any music on and I dont hear any hissing noise or even when I listen to music very low
1978083
Hi, Kyle. I just tried these with my iPhone. While playing music, I turned the volume down the whole way (on the side of the phone). Then, I held the middle button down on the headphones - and I could hear Siri (and turned the volume up the whole way while Siri was talking). Went back to music and hit play. It was still silent. So, there are two separate volume adjustments on the iPhone. May just want to hit play on the music and then use volume adjustments in the side of the phone. Hope that's all it is for you! Good luck!
169095
Hmmm . . . the only thing I can think of then is that perhaps you have a defective unit. On mine, the low end is full and powerful, so much so that I've never felt the need for a sub (I'm using JBL L880's by the way). Curious--do you also notice this phenomenon with headphones?
784977
First thing I would try is fiddling with the headphone plug in. Try sticking the plug in and pushing towards the edges, and see if the noise changes while you do that. Second it could be noise from the system, try a different audio source too.
610923
Hi Jobin - You know, I really don't use them much, so I really can't comment. I went back and see if they work, and they do, and there doesnt seem too much background noise. Hope that helps.
1939773
check connections to ensure everything is all plugged in all the way. I know the headphones plug into the box can seen like it's plugged in all the way but may not be. Could also be another issue with the wiring after checking that out. contact seller after checks if no improvement. These really are decent for the price.