the swivel spout is leaking, can this be tightened to stop leak? or will it strip and break?
20689
Is stead of tightening it, I would suggest turning the water supply off to it, unscrew the spout and replace the rubber seal; I think if I remember right there is a seal there. Be sure to take the old seal to the hardware store with you, so you get the correct size.
1564594
You will probably have to change the length of the pipe coming out of the wall. It is usually easy, make sure you use galvanized pipe. Be careful not to break the spout screwing it on. Side spout doesn't turn.
1564592
The side spout does not turn. A four inch pipe coming out of wall is about right. My old wall pipe was five inch and it was too long. It was very easy to replace.
826085
I have the elongated model. I think you should call the professional installer. He or she needs to come tighten something before it leaks.
564202
We had a bit of a problem with our pot but discovered that once we had it securely on the pot it tightened up as we lifted. Good luck.
2087776
I have the water level view spigot for my Berkey. We have had the spigot leak once or twice. Both times we have had to reposition the part of the spigot that is touched when using the spigot to dispense water; I have rotated the handle and this stopped the leak. Hope this helps! Love our Berkey!
463273
It is fixed, but if your shower head already swivels it will not change that. I love it, I needed any extra long hose for when I bath my dog. Works great and as good as quality as the pricey ones.
1997386
I had the same problem, because of the bottom rubber gasket that makes it really hard to screw down tightly. I solved it by getting rid of the gasket and using plumbers putty instead. No leaks.
2092900
Yes, the spout does swivel. It's a very nice faucet and there are no water spots, as promised.
740733
What I would do is take the drain plug to the hardware store and ask them. I have had trouble with leakage on some of my rain barrels at the spigot sight. I will never put in another spigot again, because of the leakage. I dip into the top or use a water pump.
185420
One more thing I'd suggest to the manufacturer: put a swivel connection on the cord somewhere so it doesn't twist with use.
806906
If you get an answer, let me know. My husband has had 4 clips pop off and we can't figure out how to refasten them. It's the only swivel style we can find, so he just keeps buting them when they pop off which is a horrible waste of $. I think the company should repair
2087778
You might check to be sure that you have the gasket positioned properly or that there isn't a defect or irregularity in the gasket. Alternatively, you might buy a large rubber washer from a hardware store to put between the spigot and the cistern. Finally, perhaps you are being a little too gentle in tightening?
459229
I thought the same thing with mine, but glad I replaced the whole thing. When I pulled the old one out I found a small crack on the seam of the plastic. It wasn't leaking yet but it was only a matter of time and I would rather replace it while I already had the tub apart.
879174
Maybe water leakage to inside?Need to strongly tighten unit to prevent leakage
2008891
The magnetic housing stays in place neatly after use. I believe the spout can be rotated - just not near the faucet at this time. Hope this helps - it is a quality product.
570980
Ive using mine for about a year. It can be rotated and moves if you turn it. As long as it doesn't leak , I'm ok.