The bottom chamber has rust around the INSIDE edge. All the water tastes of it! Anyone else had this problem? It is brand new!
15530
No my didn't have any rust. I would return it if I were you. There should NOT be any rust in or on it at all! Good luck.
15531
There is a video on another Berky product on amazon where a woman records her Berkey 3 years later with rust. Royal Berkey with 2 Black Filters and 2 PF-2 Fluoride Filters
15532
Yes. Initially, I thought it was just discoloration, and I did notice that sometimes the water would taste funny every now and then, almost metallic. Upon inspection today, I found out that the discoloration was a rust spot that penetrated from the interior wall to the exterior wall of the bottom chamber. Really disappointed about the quality control of this product, and wondering if the rust was contaminating our drinking water.
15533
I would just exchange it for one that is not defective. I have one and I LOVE it. Yours is just defective.
15534
does it show signs of Rust on the metal it self? If so then the grade of Stainless is questionable
2153780
Ours did that and later it messed up and we ended up exchanging it (unrelated problem). The new one did not have the smell/taste at all! I think there's something wrong with it.
494614
I have not had any problems with mine but I use a filtered water! Suggest you try that first!
2169122
I haven't noticed that. I have had mine for over a year. You might try running vinegar through it then lots of water.
577252
If you still have the receipt, just return it for a full refund. My coffee pot rusted on the bottom & Penneys replaced it. The second one also rusted, but this time the warranty had expired so now I'm stuck with an expensive pot that I can't use. It is a piece of junk! If you can get a refund, do it.
494152
Yes. My first one rusted inside at the bottom and also leaking after 3 months or so.I thouhgt I was just unlucky, so I purchaed another one.My second one also rusted inside at the bottom only after 2 monoths.I had enough, so I purchaed Aroma brand (shiny stainless steel) - about $30. I had it now only 3 months. So far, no problem....
494150
I had the experience of the rusting on the rim, near the lid hinge, but not the inside. I empty the water after pouring the water for coffee. The manufacturer said to prevent rust on the rim wipe dry, to remove what it had, they suggested a little baking soda on a damp towel.
2268562
I've never experienced that before! :-o That sounds disgusting! I've ordered it online and bought it from Traders here in CO and fortunately did not have that experience! So sorry, AG!!
1960820
Could be mineral buildup. It happened to mine along the seams at the bottom, but it took took two years rather than two months for it to happen. You might have particularly hard water. We have one of those filters at the sink, so the water is less mineral laden. You'll have to get a cleaning kit from Simplex since just about every other product on the market messes with the tin. I wasn't happy about paying an additional $40, but Simplex customer service told me I'd get more than 20 cleanses out of it. And it worked like a charm.
1770483
Something must be wrong with it, I've never had any bad tastes with any of the bottles that I've purchased. Maybe contact seller about a replacement.
1552495
I haven't had mine for a year as yet, but I ALWAYS use filtered/bottled water. I think this will help alleviate the rust issue.
666988
I also saw a rust spot in the bottom of the kettle, and I had it barely for 2 weeks and used a handful of times. Disappointed.
2146416
Maybe you have a bad filter. Call their 800 number or email them on their website. I broke the top and they replaced it for free. I have not had any issue with taste. Did u measure it with supplied tester?
2132775
Right, stainless steel does not rust, I have seen no rust on this pot as of yet, very happy with it, my input would be because of "hard water" to avoid mineral deposits in standing water....???...I have left water in it occasionally and I just empty it, there is something about "stale" water I do not like, hope my input helps.
1268610
I briefly had that problem. Put it in the dishwasher on high temp, sanitize settings and it'll be good as new.
1207880
I have not experienced that problem, but I do use filtered water when filling it. Try that. :)
342528
It is essential that you use only purified bottled water. Anything else leads to "rust:. I would clean out the system by filling the tank with purified water, let it steam out, and then refill and check. You may have to do twice. This should do the trick ...