Does this ship with "cool packs" which another site claims it does but charges a lot? Does it need refrigeration at home?
28949
Does not need refrigeration @ home (stated on pkg). I keep mine @ rm temp. Does not ship with "cool packs."
28950
No, It just comes is a regular box. There is nothing on the box that says to refrigerate it.
28951
No it doesn't come with it normally. Actually don't think you'd need it because they are all individually separated in foil 'sheets.' No refrigeration is required which is definitely a bonus.
1384464
Yes it does once it has been opened. Most products that doesn't need refrigeration have had icky chemicals add to them that you wouldn't want in your body. This is an excellent brand. Best I've found so far.
1893045
No...no ice pack so I called n they gave me the answer that it is refrigerated until shipped...but I live in the desert ...Also sat in my outside mailbox for a day....bottom line its better if u buy at store...
277849
No, I ordered several times from different vendors via amazon and first two times it was sent with an ice pack, last two times I ordered, product arrived hot and I was unable to give to my son! Called company and they told me unless, ordered from a physician's office, these so called vendors should not be selling this product and the company is not Liable for how long it has been stored or shelved without refrigeration! We have no way of knowing! I would not recommend, better to be safe than sorry!
218641
Not sure, it doesn't say anything about refrigeration on the package either way. I do not.
1485249
It arrives very cool as they pack packets previously frozen inside the box. I keep mine in the freezer. Absolutely a great product. I will buy it again and again although it lasts a long time.I'm very frugal with mine.
1220132
We suggest ordering during the fall so that products are not exposed to such intense heat. We could put ice packs inside but we do not know what temperatures it will be exposed to during transit, so this does not guarantee it will stay cool.
1752539
Hello Valued Customer, We do not ship any of our product cold-packed or refrigerated. You can be assured the ship time is not long enough to require any kind of temperature-controlled shipping. After much testing, the quality is not compromised during shipping times.
760944
Mine had a chill pack that was shipped with it. I would still liked to have seen it insulated as I can see it sitting in the sun in the delivery truck with temperatures easily exceeding 84 degrees F. I threw the chill pack out so I don't know if it was a chemical endothermic type or not. If it was just frozen the latent heat of formation should carry it through one session of high heat early in the journey.
1165723
the bottle says it requires refrigeration after opening, and no they do not ship cold...
442088
No, does not need to be refrigerated. Bottle says to "keep it in a cool, dry place"
111628
Hello, Yes, that item is stored in refrigeration and is shipped in a thermal envelope with a cold pack.
1356196
Sorry we do not ship this product with any refrigeration or cold packs....House of Nutrition
1280343
Refrigeration is only needed after opening this product to maintain its high potency. However, this product is not shipped refrigerated. Thank You, Customer Service
1456678
Yes, it comes in air tight plastic( individually wrapped). It is shipped with cold packs and needs to be refrigerated upon arrival. Hope that helps.
1893046
It was not shipped on an ice pack. I understand that this product is ok in room temp.
673122
No ......It's not shipped with a cold pack. I will Not order from this side again. It took 5-6 days to get to my house and it was not protected.