I just opened the box and pulled out this pillow and it is hard as a rock, not firm, actually very hard, no way to sleep on it, is this normal? okay, follow up, it was indeed cold and after a few hours it warmed up & softened up quite a bit & I have now been using it while I watch TV & I love it! ...whew! I was scared it was going to stay that way but luckily it didnt, Thank You! I just opened the box and pulled out this pillow and it is hard as a rock, not firm, actually very hard, no way to sleep on it, is this normal? okay, follow up, it was indeed cold and... » Read More I just opened the box and pulled out this pillow and it is hard as a rock, not firm, actually very hard, no way to sleep on it, is this normal? okay, follow up, it was indeed cold and after a few hours it warmed up & softened up quite a bit & I have now been using it while I watch TV & I love it! ...whew! I was scared it was going to stay that way but luckily it didnt, Thank You! « Show Less
3202
I found mine to have the same firmness. The best advice I can give is to force yourself to try it for about 3 nights. You will either love it or hate it. Just take comfort in the return policy!
3203
This is a very firm - but comfortable - pillow and will give you great support and a good night's sleep. I wish I had found it years ago. It will soften up just a tad more as time goes by, but still the most supportive pillow I've ever had.
3204
Glad to hear that, because mine was comfy right out of the box! I was going to say there must have been something very wrong with yours, until I came here and saw that yours was just very cold.
3205
Glad to hear it got better. I knew it was firm, but not too bad. Mine is pretty soft now too.
3206
The 4 of these pillows I have purchased have been a rather firm and heavy foam, and firmer than most regular pillows I've had, but definitely not "hard as a rock." They softened quite a bit after they warmed up from sitting outside in the box as well. Try it out for a couple of nights - I would return it for a replacement if it seems unreasonably hard.
3207
my pillow was firm not hard. It was much firmer that a regular pillow. I have been sleeping on it for abouta month and with the exception of me wanting it to be longer I don't have any other problems
3208
I have found that it takes a little getting used to as all of my other pillows are soft and cushy. This pillow will cradle your head if you give it a chance, but I find that I start out sleeping with my head in the middle and wake up hugging the edge.
3209
Yes, it IS hard, but eventually it softens up a bit. It is still firm, but after a week or so of sleeping on it, I love it to death. Since I sleep on my stomach mostly, I end up hugging the pillow to me so I am not just resting my head on the edge of it... when I am on my side, I also end up at the edge of it. Like Another reviewer said, I wish it were a little longer. Body-sized pillow? I would definitely buy it!
3210
Is the pillow cold? Was it sitting outside on your porch in the middle of winter? Memory foam is notorious for getting rock solid when exposed to cold temperatures. Wait for it to warm up and test again. It should be softer. If this is not the case, then you might have a faulty product.Thank you for taking the time to read my answer; I hope it was helpful to you!
605446
The bottom of the pillow is flat, the top of the pillow has two supportive humps, one side is smaller than the other and firmer than the other. I have to use the smaller side, the bigger side gives me a headache. I got my first pillow like this, this brand, through a chiropractor and now it's the only one I can sleep on. For me, they will last for about 3 years before I replace them, but that's me. It's not a memory foam where is sinks down, it's a foam, but it's a very supportive foam. I highly recommend this pillow, but keep in mind, different things work for different people. Good luck and if I can answer anything else, just ask and I will do my best!! The bottom of the pillow is flat, the top of the pillow has two supportive humps, one side is smaller than the other and firmer than the other. I have to use the smaller side, the bigger side gives me a headache. I got my first pillow like this, this brand, through a chiropractor and now it's the only one I can sleep on. For me, they will last for about 3 years before I replace them, but that's me. It's not a memory foam where is sinks down, it's a foam, but it's a very supportive foam. I highly recommend this pillow, but keep in mind, different things work for different people. Good luck... » Read More The bottom of the pillow is flat, the top of the pillow has two supportive humps, one side is smaller than the other and firmer than the other. I have to use the smaller side, the bigger side gives me a headache. I got my first pillow like this, this brand, through a chiropractor and now it's the only one I can sleep on. For me, they will last for about 3 years before I replace them, but that's me. It's not a memory foam where is sinks down, it's a foam, but it's a very supportive foam. I highly recommend this pillow, but keep in mind, different things work for different people. Good luck and if I can answer anything else, just ask and I will do my best!! « Show Less
847586
I don't know how long you've had it. Mine was delivered at the end of November so it was pretty cold. It was really hard and I was kind of worried but it softened up in about 4 hours. I think it softened up a little more as it became room temperature. I really like it now but I was like you and was worried when it first came. Hope this helps.
1063101
The pillow is very thick. I have only slept on mine for 4 nights and am still getting used to it. I think last night was better.
1475968
I am using this pillow in an unusual way to sleep - I curl up inside it and straighten out the edges, so that it wraps around me. I have to hug another smaller pillow to make sure that my top arm doesn't get uncomfortable, but it is working really well so far! Neither arm has fallen asleep in the 5 nights I've used it, and I haven't had any leg cramps either. Hope that helps.
1487241
My 25mm pillow case was soft (to me) from the very beginning. I believe you have a really fine pillow case, but give it time to go through a few washings and it will become softer. I've recommended this pillow case to so many people. Good luck!
915707
I let it sit out of the plastic for several weeks rotating it during that time. Since I already had the pillow case to the old pillow I decided to double pillow case it and have been using it ever since and have had no problems. I am extremely sensitive to stuff and others may not be as sensitive to the packing materials as I am. I love this pillow and for me it was worth all I had to do. Hope this helps!
1660964
What I have noticed is that I sink a little bit but then the pillow is firm, but still extremely comfortable. And you can fluff it more if you fluffier pillows. My wife and I both love this pillow and we have very differing idea on what makes a pillow comfortable. I hope this helps.
1053043
I don't think it is cooler. I still find that I turn my pillow often. Don't know if it because I just am used to turning it or if it is the pillow. I am a small frame and the pillow I got seems a little too big for me.
2191100
It is made of memory foam. It is not a plushy soft pillow,but it is not as hard as some of those "health pillows" filled with various beads. I have a regular pillow made of memory foam pieces in layers that I love because it gives support to my neck and upper shoulders along with my head,but some people said it was too firm and returned it. My Mom is a "snowbird' and I bought this neck pillow for her especially for the trips back and forth from western NY to FL. My stepdad also lokes to borrow this on the couch for his lower back. It has some give but is a firmer pillow. Hope that helps. It is made of memory foam. It is not a plushy soft pillow,but it is not as hard as some of those "health pillows" filled with various beads. I have a regular pillow made of memory foam pieces in layers that I love because it gives support to my neck and upper shoulders along with my head,but some people said it was too firm and returned it. My Mom is a "snowbird' and I bought this neck pillow for her especially for the trips back and forth from western NY to FL. My stepdad also lokes to borrow this on the couch for his lower back. It has some give but is a firmer pillow. Hope... » Read More It is made of memory foam. It is not a plushy soft pillow,but it is not as hard as some of those "health pillows" filled with various beads. I have a regular pillow made of memory foam pieces in layers that I love because it gives support to my neck and upper shoulders along with my head,but some people said it was too firm and returned it. My Mom is a "snowbird' and I bought this neck pillow for her especially for the trips back and forth from western NY to FL. My stepdad also lokes to borrow this on the couch for his lower back. It has some give but is a firmer pillow. Hope that helps. « Show Less
929565
The original pillow I got was only hulls. I guess some people felt it wasn't soft enough (frankly I didn't mind it at all - as I have used a buckwheat pillow before). I just recently received a bag of foam to incorporate with the hulls to make the pillow softer. I didn't notice any "ingredient" information on the package. I haven't done actually mixed my foam yet. This said, I'd bet you could request only hulls.
1641852
God love you. Same thing happened to me. I bought the 11" memory foam. Only one person mentioned that the mattress was very firm and that was unfortunately after I purchased it. Damn thing kept getting harder, and I kept buying more foam toppers for comfort. Fortunately, my mom needed a new mattress and she has to have very firm. I gave her the hard 11" and ordered an 8" pressure relief memory foam and I love it. Feels so good to sleep on my side and not wake up hurting! So forget trying to "fix" that hard mattress and just get another one. You will quickly forget about the money you threw away! God love you. Same thing happened to me. I bought the 11" memory foam. Only one person mentioned that the mattress was very firm and that was unfortunately after I purchased it. Damn thing kept getting harder, and I kept buying more foam toppers for comfort. Fortunately, my mom needed a new mattress and she has to have very firm. I gave her the hard 11" and ordered an 8" pressure relief memory foam and I love it. Feels so good to sleep on my side and not wake up hurting! So forget trying to "fix" that hard mattress and just get another one. You will quickly forget... » Read More God love you. Same thing happened to me. I bought the 11" memory foam. Only one person mentioned that the mattress was very firm and that was unfortunately after I purchased it. Damn thing kept getting harder, and I kept buying more foam toppers for comfort. Fortunately, my mom needed a new mattress and she has to have very firm. I gave her the hard 11" and ordered an 8" pressure relief memory foam and I love it. Feels so good to sleep on my side and not wake up hurting! So forget trying to "fix" that hard mattress and just get another one. You will quickly forget about the money you threw away! « Show Less
487471
To Wizzo, It's stitched solid. To me it wouldn't help anyway, because I don't like springiness in any pillow filling, includingthis one. This doesn't mean other people don't. Evidently others do, so it may be just me; but years ago, I hadpillows I could plump to just the right thickness and shape that suited me, and they would stay that shape until I rolled over and reshaped them another way. I miss that.
2154141
The whole pillow is VERY HARD- I should have returned mine- can't use it-- It's like laying on a log. I guess it depends on your own neck & your issues
18173
Hi Kiki, regarding this pillow, I really like it a lot. As a person who sleeps on their back, it's very comfortable and really helps my chronic neck pain but using this pillow for sleeping on my side doesn't work at all for me. It's not comfortable and my face does slide back into the center of the pillow. I hope this helps you. Sandy
1053040
It is only starting to warm up here in CT but I have no doubt there will be no problem. I do not open my window at night in the cooler weather so I'm sleeping in 72 degree temperatures. Never have I had to flip My Pillow or fluff it for any reason, unlike standard pillows. Since purchasing My Pillow I have been sleeping the entire night which I have not been able to do in years.
1492295
Mine feels quite soft. I find it very comfortable. Firmness is relative and subjective though and I don't know what your original feels like.