can i get a replacment on the 17mm eyepiece? the rubber came of it with not falt of mine
6811
Dear, sir or madam, with proof of purchase Orion will honor our warranty. You will need to contact Orion. I'm not quite sure how much information Amazon will be ok with me listing.
1846875
search online for the manual...that shows a complete assembly...put in the full model name "Celestron 31042 AstroMaster 114 EQ Reflector Telescope" followed by the word manual in your search engine, that should help
1267407
Mine got bent and now opens partially then I open it with my finger. Took it to canon and they said it's not covered. Couldn't repair it either b/c lens cap is part of the entire lens. Offered me a refurb for 550. I said no thanks. Still using it but it's a pain.
267995
These filters DO fit, as the 127EQ (I have one myself) has 1.25" eyepeices. The kicker though, is that our eye pieces do NOT have any threads (the eyepieces that come with the set). I've been told by Celestron to hold the filter between my eye and the eyepiece. Sigh. Best thing to fix that...get a different and better eyepiece.
1884265
You can contact arcprosales@gmail.com and they'll immediately respond to your email and let you know how to get replacement lens.
1770077
Yes, it is. If you have any problems like not being able to insert it far enough, I am quite sure you have a defective eyepiece.
1936670
I didn't see any way to attach one, no threads or a way to take off the eyepiece.
1460223
Yep, lots of problems with the OEM scope. I am currently looking to put a simple rail system on it to avoid the ring issue.
281370
I just received my eyecup and the rubber was split/cracked all the way through the leftside. ANyway, im sending it back but i tried it on my camera, Nikon D7100, but i could not getit to slip on, it seems like it is a bit too small.
616488
Yes, this one is a new lens and the seller is very courteous and responsive. Regarding warranty, I thankfully haven't had a situation to get into those conversations.
1773873
I just got one and couldn't see anything either. When I took it out of the box there was a 3" lens that was separate. I thought it was an extra. Turns out that it needed to be placed in the end of the telescope. If this is your case, unscrew the plastic ring at the large end of the telescope (remove the sun shade piece first) place the lens on top of the other lens and replace the plastic ring. There should be 2 lenses at the end. Once I did that I could see great! Start out with the largest eyepiece (25mm) to find objects easily.
2170173
It has been awhile since I took it out of the box. Do not remember the eyepiece and eyecup, but everything else you listed came with it. Hope that helps.
669081
You can send it to Mag Instruments for repair. Another answerer has provided the phone number.
267994
These filters DO fit, as the 127EQ (I have one myself) has 1.25" eyepeices. The kicker though, is that our eye pieces do NOT have any threads (the eyepieces that come with the set). I've been told by Celestron to hold the filter between my eye and the eyepiece. Sigh.Best thing to fix that...get a different and better eyepiece.
1552355
There is a tiny set screw underneath where the barrel meets the eyepiece. Loosen that and you can swap them.
2180588
For rubber eyecups we recommend removing them if possible for the best grip. If not removable, then fold them down. As long at the outer eyepiece diameter, with the rubber eyecups included is within 40-44 mm, then it will fit. If you have any other questions or concerns, please contact our customer service department at 631-963-5000 or by email at info@carson.com and we would be glad to assist you further.
2218743
I would contact Trijicon directly, call or e-mail. When I called they were very helpful.