We bought to and ran them to the tanks on heavy duty extension cords-neither will turn on. What could be the issue?
24814
I think they are temperature activated. They may need to be at or below freezing before their thermostats turn on.
24815
I also have my tank heater hooked up to a lo-ong extension cord. It has beautifully survived a very cold winter in Colorado. Check all your extension connections. Did you check your fuse box? Your electric outlet's reset switch?
24816
If you are running them on same circuit maybe breaker has kicked out. Or if you are running them off a strip it may have tripped also.
24817
My works fine but I just had to replace my ground fault outlet.Not sure if it blew from the tank heater,fence charger on age.Check the outlet.If not that perhaps you received defective ones
1587153
Never had that problem. Did you try plugging it into a different outlet. Some are on light switches. Sorry I haven't more help to give.
1341324
You can try and replace the fuse, the little glass tube. Same thing happened to ours. Hope that helps
749532
Ours had the same issue. I had to push the buttons harder each time to work and then eventually nothing worked. Ordered a new wall mount and worked immediately. I checked wires too thinking that would be the issue. I think they just have a certain lifespan.
808374
I don't know, mine was black and red. I would wire them up with a very small amp fuse and see if it turns on or blows the fuse. If it blows the fuse, switch the wires and try again.
315615
I agree with the reviewers below. Try changing the batteries first, then make sure the lamps are fully charged. If that doesn't work, return them.
1827843
i didn't have that problem at all !!!the only suggestion i have is to make sure the plugs are pushed all the way in !!!good luck.
1743881
Check your connection. unplug them and re plug them and try to listen for it to snap in place or feel if connects Same issue I had on one of them It didn't conect all the way and make sure they look wired up correctly as your old one if no return for new ones
2264042
I had similar trouble. Was about to return and them it suddenly turned on. Have no idea but it has been a year since and working fine. Touch wood.My suggestion - unplug and try after a while. Nothing scientific.
1823988
Turn on by just twisting, but there is a black disc inside to protect the battery so you must twist it open first, remove the black disc then they should work just fine - mine did. Hope this helps
1546389
The product should be covered under warrantee, pursue with either manufacturer or perhaps Amazon. When they stop working it is usually due to overload and perhaps a fuse can solve the problem. I actually gave my 750 away, but other lower wattage units failed and a fuse solved the problem. Last resort is to take Otto an electrical repair shop for analysis and repair. Always check the watt capacities of your attached devices so as not to overload.
1210034
I agree with the other answer here, try using it plugged in. we've had ours for a couple years and its fine. you may want to talk to manufacturer see if they can do anything for you
18810
Try moving the switch in the back several times. Check and make sure that the fluid jar is snapped in the unit all the way. If the unit is still warm it should be still working. Make sure you have power at the plug. The only other thing you can do is contact the company an see if you can get a replacement.
360678
may I suggest that you just tie the cords together? Grab the plugs (already connected) and with both wires together, gently tie a big knot. THe strain will then be on the cords and not on the plug. Save yourself money and time
625844
I bought them too. The batteries are probably dead. A similar thing happened to me. Mine lasted a couple of weeks with occasional use. Because they are "wireless", the system is always active even though the lights aren't on, looking for a signal to come on. Had I known of the short battery life BEFORE I purchased them, I wouldn't have bought them. Good luck to you.
1128327
We had the same issue . Tried new batteries and different chargers. Finally returned them all!!
1583327
I had the same problem. I replaced the fuses and still nothing. Then I had to replace the transformer. I don't know why, but the transformers are not good enough to handle the power it puts out.