My unit stopped working. Plug it in, nothing happens. Anyone found an issue or way to repair such a problem? BTW, not a defective plug or socket.
25472
I have the same issue. It just stopped working. I had an electronic tech looked at it and he think it's something on the circuit board. We didn't see any burnt marks. This device runs hot constantly.Now, I bought a zojirushi as a replacement unit. It might cost more but it runs cool.
25473
I purchased the same product but I knew it was used. Mine quit working after about two weeks. It had not been unplugged, just stopped working. There was also a broken part of a hinge that was that way when I received it. Sent unit back and got a refund. Did not order another one.
25474
I have had my secura for several weeks now and have not had any problem with it. If other items work on your outlet then it must be a defective product.
25475
I never had this problem. I had a problem where it would not lock, but I called Amazon and they replaced it immediately.
25476
We have not had that problem. We use it three times a week at our church and we love it. So convenient. JDB
25477
We had a similiar problem and my husband took the back off and blew the filter out with compressed air-it was all encrusted although we use filtered water but it worked and we are once again using it.
1398194
Nope, I've never had a problem with mine. Did you lose power by any chance? Maybe the surge blew. Try unplugging it and plugging it back into a different outlet.
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
627330
i wish i could help...my unit stopped working 3 weeks after purchase and has not worked for the past ~month. i will most likely throw it in the trash can. the manufacturer said they would send me a power adapter. i never recieved it. i am thinking twice about ordering anything from amazon as they appear to not care at all for their customers. it maybe time to revisit the brick and mortor stores. sorry for the venting. i wish could have helped
1713921
I had to replace the entire unit so I'm probably not much help. I'd give their support center a call -- they may be able to troubleshoot it remotely. Good luck.
1497330
Everything seems to be fine with mine,no problems at all. You might try unplugging it for a minute and then plug it back up,see if anything resets.
1814408
Mine works 100% fine. Never encounter anything. Your unit might be defective.
1691222
Sorry, but mine works fine. Don't know what the problem could be. Try calling the manufacturer
991804
I had the same problem with the old unit. It can't be fixed. The new one just plugs in snd works great.
1657628
Mine also stopped working. I had only used it a couple times, and for a brief time. At first I thought it was my electrical outlet since it happened so soon after I had purchased it. Very disappointing.
1583177
Mine worked right out of the box. Give it a try on a different outlet, not in a kitchen or bathroom. If it still doesn't work, return it.
703167
I haven't had any problems with mine. Not sure on that one. Just glad they are cheap enough to replace if there is a problem. I would be more than willing to bet that it's not the plug. Maybe check with Amazon or try to contact the seller if possible. Wish I could be more help with this one.
1154485
I would say that your unit is defective, for sure. Mine works flawlessly just as it did right out of the box. I would return yours if I were you.
1855549
We had the same issue. Sent the unit back. Got another unit that never worked correctly. Send it back. Invest in a better model.
909030
Unfortunately, I think your unit, like mine is DOA. This unit charged all lights and then I took it off the charge and it did nothing. DEAD!
1210034
I agree with the other answer here, try using it plugged in. we've had ours for a couple years and its fine. you may want to talk to manufacturer see if they can do anything for you
1690492
I'd send it back. I've never had any trouble with the one I bought. Worked perfectly then and still does now.