After ~3 months its capacity seems to be failing. Is this something I can fix, and if not, will the warranty cover a replacement?
43643
It depends on how you've been using the case. This tends to happen if you let it sleep your phone charged at 100% other than using it to charge from 20. But the warranty will cover this
43644
Yes, this product comes with a "one-year worry-free warranty". You should be able to contact the seller to make an exchange.
43645
If you have any questions, you can always contact our customer service via services@myunu.com and our phone number is 1800-UNU-CASE.All UNU products come with one year warranty.
43646
Mine also has stopped charging completely. I purchased in October of last year and now it won't charge at all. There is no way I can see to contact the seller through amazon. If someone can find me an email or a phone number. Otherwise I cannot find it. ARG!
43647
If capacity is diminishing after you've power-cycled the battery, I would contact uNu customer service. They usually ship out a replacement and ask you to return the faulty device with a prepaid label. Hope this works out for you.
1743585
I'm not sure I would try returning it for a new one. I've had mine for 3 months and have used it daily with no problems.
1136367
I would suggest that you contact the manufacturer about a warranty. I've only used mine three times since I got it in June, and love it. No problems with it at all.
699269
I think your best bet would be to email or call the warranty company about that. They're the only ones who can really tell you for sure
351279
I had the same problem at first, so I sent it back. Amazon sent me a replacement and I haven't had anymore problems, it's been working fine.
735923
I've only used it a few times in 3 months, no issues so far. Sounds like you got a lemon
2138955
mine is all good since 2 years and isn't dead . Last 2 hours on power savor mode . the capacity is better than the original battery that the laptop came with which didn't last for 1 year and half .
2056893
The unit might not be able to handle that capacity of a drive you might want to check the manual
2192892
That's a tough one to answer. My drive just crashed a few months after getting it but there's a few reasons why. One reason? Faulty hardware. Another reason? You over worked it or let it get corrupted / broke your OS but that's an easy fix. There are more complex ones like ram causing it to bottleneck and use your hard drive to take the slack. Imagine always running a light bulb non stop for a long time. It's all relative to the amount you use the product. I'd say one of this caliber should last a few years at least, but not always. It's a solid drive, just don't push it too hard, as these things CAN break.
1000129
I do not know !..The odds are in favor of unit reasonably working a reasonable lifespan...They have replaced'' defective --on receipt ''units ..
1149352
Mine does not seem to disk over write once full. I recently had to erase all to free space as it appeared to have stopped recording. Since then I´ve been careful to erase once in a while and haven't let it go to full again so I don´t know if it was an isolated incident or if not over writing is the rule. For the rest, it works very well.
1686634
I purchased mine around the same time, and had no problems. It's difficult to advise you here though (because of so little info about your problem and no back and forth). I suggest checking Asus' support site. While it's hard to navigate, it does have lots of info, including (I believe) teardown docs for replacing the hard drive and memory.
385459
No idea. I've had mine for almost 3 years and have not had any trouble with it. I'd contact the vendor.
1946033
I will say it works, as it is what I put in mine. BUT, after a few months mine failed for some reason. I can't say if it is the SD card or an app that tried to rewrite something or what-the system just says 'damaged SD card". I haven't replaced it yet.
657396
I've had mine for a little over a year now with no problems. I'm thinking about upgrading to the Q3 soon. Hope this helps.
1628278
I did have the problem with my first unit after 18 months or so. The problem started after I overcharged the unit. I have since purchased a new one and had any issues.
754354
It might be a faulty unit. Contact support and they will help you out. i had a unit that just went bad and it's being RMA'd .