i need help setting up the internet access to this tablet. where do i go. emailed them w/ an email message but havent' heard back from anyone
19131
Right out of the box it comes with wifi disabled, at least mine did, you have to enable it first. go to system settings and on wifi click from off to on. other than that you may just need the password for your router.
19132
I really had no problem getting into the internet with mine. It actually "saw" my router and after entering my router info into the tablet...it worked and still works...fine. If they didnot respond to your e-mail...not sure how long you have been waiting...they will get back to you shortly. That is one thing about them. good luck with your issue.
19133
go to settings and tap on wi-fi and make shore it is on and then chose your internet server
949110
I have the Amazon App store installed. You can install it by going to this link on the tablet and install:
913471
I also have Verizon but am having no luck getting a connection to the internet. It shows as being connected to the WiFi connection but I can't get any internet pages to load.
405771
I hope this helps I bought my brand new. I will go somewhere like Radio Shack and as the representative there, technician that works there. Maybe even a Best Buy there should be someone you should be able to help you find out which type or model tablet if you have I hope this really helps you have a good day
1460786
You should have an 802.11 connection within the tablet, can any other wireless devices access your wireless router in your home? Do you have network connection bars showing up in the lower right hand corner of your task bar? you need to select your wireless router there. If you dont have one there ....dont see a wireless coneection, you should call Samsung tech support as your operating system hasnt been configured properly.
1169192
Like they said it is ALL online. go to http://tablet.sel.sony.com/1/1/SGPT112USSfor all the info
1770826
I have the same problem. There were no instruction on how to connect to phone; amazon is aware of this and I haven't received any response, it's been several months since I made them aware of this problem.
159402
Hello, I bought the Xyboard for my fianc. He would be able to assist you with this. How did the tablet stop working? Did you try to do the update for Jellybean?
126876
Brian I had the same problem. It was my error. There is an On/off button on the side. Once you switch it on you then press the connect button. Make sure that the tablet bluetooth is on
667039
I had the same problem. Poor Wi-Fi connection or none at all. Unfortunately Matricom quality control is hit or miss. I sent mine's back and purchased a Samsung Galaxy Tab 3 and I absolutely love it!
632297
If you find out let me know. I'm having the same issue I'm also having problem hooking to my galaxy tab . It says it should work lol. I would like help too.
2232019
Hello. Due to Amazon regulations we cannot post a contact here for communication outside of Amazon; However, if you go into your account, find your order for this tablet and click on contact seller you can contact us so that we can assist you with any issues. Thank you
569906
Went out would not come back on. Try to reset nothing happen. I need address and proof of purchase. Did not come in the box. Must send back.Elsse (TM) 4.3 Inch Internet Touchscreen Tablet with Built in WIFI and much more
1935341
That Sir is a very good question. I held on to the General Instructions sheet that came with the tablet. There is a (951) 738-9014 number on it (M-F 10AM-6PM). I hope that helps you.
1807061
Good luck!! I tried updating but kept getting response that as tablet discontinued, could not do!
1465475
Hi Diana. Use a standard ethernet cable connected to your modem or router. Then at the other of the cable end attach this device. Connect the mini USB end to your tablet turn off the tablet's WiFi. The table should then detect the ethernet network and be able to connect to the Internet. Thanks, Joel
731872
You can only use what is downloaded to the tablet without a wifi connection otherwise you have to purchase a data plan. Hope this was helpful! Let me know if I can help you with anything else!