Unwanted wheel locking makes turning difficult: Has anyone else had this problem?
866
Me too! Just had this problem...called and they were wonderful! Here is what they needed from me and voila...new wheel! :) Thank you for contacting Baby Jogger. I am sorry to hear about the issue you have experienced with the front wheel on your City Mini single stroller. In order to process a warranty claim for a replacement front wheel assembly, I will need the following information: Copy of your proof of purchase (original receipt, credit card statement, email confirmation, etc.) Serial Number and Manufacture Date (these are engraved in the vertical metal bar, above the back right wheel) US shipping address Phone number for shipping purposes Once I have received the above information, I will be able to begin processing your warranty claim. Please let me know if you have any questions or concerns. Thank you and have a great day! Just call 1800-241-1848
1565122
yes!!!! mine started sending pitch wheel bend controller data to my Logic, putting everything out of whack. Had to have wheel replaced. Long repair time.
1886084
If it is big enough, it can cause the wheel to lock and mess things up. We have to order a new part for ours for something similar---frozen manure.
920341
I just got it today and the wheel definitely turns with slight "stops" as opposed to a totally smooth rolling motion.
314175
My wheels are locked, but I cannot remember if I had to install them or not. If I installed them it was easy, and they did lock on. You might reverse the way you slip them on. Sorry I cant help more.
1805886
Yes, the wheels turn. Steering a bit tight, but am sure that will loosen up a bit with use.
2009628
I am so sorry, I have never had that problem. I would have a Schwinn expert help you with that. Sorry, and best wishes.
537395
start by installing the thrustmaster program off their website if things still act up after trying by resetting things on the wheel and the pc you might have a bad wheel like I did.
457759
I had the same thing happen. I don't recall what the issue was exactly (I was working an had a mechanic frien look at it). Turns out I had to get a new rear wheel assembly (under warranty). The new wheel worked for us. My initial thought was the battery wasn't charged enough, but it was a manufacturing issue. Hope this helps a bit. I would ask for a new wheel. I still have the old one (didn't have to ship it back. Makes me think they are well aware of the issue and don't want it either. Good news is I didn't have to pay to ship it back).
1547516
I had the same issue. I put a couple of drops of silicone oil on the wheel as they suggested and this is working so far.
472424
The front wheel does not pivot. It's not a big problem for me. I just take wider turns.
423537
it's a bit too easy for me. mainly due to the wheel itself rolls too easily. as a result, often times i intend to "click" the wheel, but instead end up click and scroll at the same time. you have to becareful when you click and not scroll.
2038290
I get 4 to 5 turns on my wheel .You can install the rack in any position - it makes no difference.
1301703
I had squeaking that sounded like it was coming from those wheels, but I did some research online and saw some people suggested loosening the screws on the pivot points just a half turn. I did that and the squeaking went away during the next workout (it took a few minutes but it did go away). I guess over-tightening them can cause squeaking where the pieces rub together. That's my experience anyways!
547283
Hi I have had no problem. You have to keep the button pressed down while turning, Best Wishes.
1842162
I have not had that problem and it does not appear that, that will be issue. I do have one issue with rolling. The locks on the wheels often slip down and lock themselves, causing the chair not to roll properly (as it should being locked). I just unlock them. It happens once or so a day. It doesn't really bother me.
1629892
My experience has been that the surface can be somewhat bumpy, but it makes it difficult to make turns since the front wheels will lock.