Hat was sent folded up which leaves deep creases in the brim. I called Tilley who said it should not be sent folded. Any problems with creases?
12801
I didn't have this problem, but I doubt I would care if I did. Given the abuse I'll probably give it, how it looks just doesn't matter to me.
12802
My hat arrived "flattened" in a bag, and it pops up fine when I put it on. I've not had a problem with creases in the brim, however. You may want to return it if you haven't already. The vendor should know better.
12803
Mine was not sent folded, so I did not have that problem. Why not send it back and tell them to send you a new one?
12804
I had the same problem , write to amazon tell them about it and they will send you another properly wrapped
12805
Thank you for asking. My hat is great, beautiful, fits perfect and nooooooooo creases.So in love with it.
12806
Mine came flat, in good packaging. Folding sounds like a v. Bad idea. Someone is not in the right job.
1671388
I don't recall any minor creases when I got it, but once you use it for a couple of weeks it'll get those creases naturally. It was actually a bit stiff when I first got it and now it's pliable. I've had this case for over a year now and absolutely love it - Enjoy!!
1281418
Ours came folded in a canvass like bag. Regardless, you will have some creases. We have a stand and bought some small bungee cords to stretch the wrinkles out from the sides.
19462
I don't believe it will be a oroblem, but both Tilley and Amazon are both such fine companies that I'm sure they will stand behind the product if your issue doesn't resolve itself in a short time. Tilley makes a great hat!
1268672
If you order it in a roll or leave it for long enough. It comes folded so the creases are stuck in pretty good until you stretch it over a frame. If you hang it up with just a top and bottom it will straighten out, but will probably take a little time.
1238552
I like the hat a lot. It seems to hold up very well. Frankly I haven't washed it yet...good question.
1270840
Just give it about a week.... It will lay flatter & flatter day after day. Ive had mine for about a month & its completely flat! No creases at all! Be patient ;)
538208
Not really. Perhaps I just stuffed it in instead of fold it nicely. Try it out by folding it nicely? Other than this, its a good functional looking hat! I recomend it.
116948
Hi Petunia--I play golf in strong winds and I like how the straps hold the hat on my head. I have not had any problems with all my Tilley hats. The brim will not flop in the wind. Craig
1839071
I happen to live in Hawaii, so don't know if it is the heat and humidity that helps to go back to default shape. I have a smaller brim hat that I have used for travel for several years. I have this hat hanging up right now unrolled just in the circle with velcro and it seems to have gone into the correct shape by itself. Maybe a light spray of water to soften and then shape? Sorry no real answer.
554514
I ordered 2 & they did not have creases. If they did I would ask to return them & order new ones.
877402
They are shipped in bags folded. When you unfold them they do have creases. I would suggest wash them separate from each other and hang dry if you can. I can not remember if we put them in the dryer.
155631
Mine was noit creased but I think if you lay it flat in the sun it may flatten out. Or, you could try a warm iron but iron on the fabric side. Be carefull. I sure hope this works for you.
1617948
The short answer is yes. I've seen people fold it up into a sandwich sized ziplock bag, but I prefer to roll up since it takes a short time for it to return to its normal shape. There is a thin, probably plastic, wire running through the brim that can temporarily cause the hat to be misshapen if you scrunch it too tightly, but it's not a huge drawback.
2147929
I don't remember how it was folded, also don't remember if it was wrinkled, but if it was yes the wrinkles came out. Still in good condition and not wrinkled.
2254522
Yes, it does come folded. But to the point of whether there are unmanageable creases, I would disagree with the previous review. These aren't creases like you would see in a pair of pants. The fabric is pliable. Whatever little crease marks I discovered I simply stretched the fabric as I was working with it. Bingo - creases all gone! And yes, IR signal will pass thru it.
2208627
I don't know. Maybe it will be looser after folding and unfolding several times. Mine has the same problem... I just keep it unfolded.