Two of my three Samsung Blu-ray players won't load Blu-rays after a year. Do they still have a high failure rate after year 1?
38551
Have had mine for over 2 years and no problems yet. But then it might depend on how much you use the player? Mine doesn't really get used that much.
38552
tengo este blu ray desde hace un año, y es excelente, la conexion a internet tiene muy buena respuesta, la reproduccion de videos no tiene ningun problema tanto en 2d como 3d, yo lo recomiendo
38553
I stop buying Samsung products. They don't work or put too much trouble. I am now using Sony without problems.
38554
I've had mine for almost three years, but I didn't start using it often until recently. I had problems playing some Disney Blu-Ray disks I purchased for my son... The picture and sound would cut out intermittently when watching the movies, and it seemed to get worse each time we watched them. I figured my problem had something to do with anti-piracy nonsense, since I refused to update the firmware... A friend ended up an expensive paperweight when he did the firmware update. I solved my problem (at least so far) by taking my home theater receiver out of the loop and connecting the blu-ray player directly to the TV via HDMI. So far, so good. I've had mine for almost three years, but I didn't start using it often until recently. I had problems playing some Disney Blu-Ray disks I purchased for my son... The picture and sound would cut out intermittently when watching the movies, and it seemed to get worse each time we watched them. I figured my problem had something to do with anti-piracy nonsense, since I refused to update the firmware... A friend ended up an expensive paperweight when he did the firmware update. I solved my problem (at least so far) by taking my home theater receiver out of the loop and connecting the blu-ray... » Read More I've had mine for almost three years, but I didn't start using it often until recently. I had problems playing some Disney Blu-Ray disks I purchased for my son... The picture and sound would cut out intermittently when watching the movies, and it seemed to get worse each time we watched them. I figured my problem had something to do with anti-piracy nonsense, since I refused to update the firmware... A friend ended up an expensive paperweight when he did the firmware update. I solved my problem (at least so far) by taking my home theater receiver out of the loop and connecting the blu-ray player directly to the TV via HDMI. So far, so good. « Show Less
38555
Have you updated the keys? Connect the player up to a network and then go into settings and update the player firmware. This will automatically update the keys for blu ray discs.
203909
Don't do it! Not for what Pana$onic want$!If yours doesn't last much longer than a year so what.Next year's model will be better and possibly cheaper!Tape drives had to be cleaned and had a lot of moving parts that wore out.Like your DVD, Blu-ray players have few things to go bad.
482531
Yes but it needed to get sent back to Samsung for a repair because out of the box it wouldn't track a non blu ray disc. After the service it performs well.
475790
This is my second (and probably last!) Samsung combo unit. The first one (VR345) worked fine although many discs recorded froze up and pixiated. The replacement (VR375) seemed to work OK until a week and a year after I bought it. Luckily I had taken out a replacement warranty and will send it to be serviced, repaired or replaced. I'm not so sure I would want another of this same brand.
1266712
I have owned my Samsung Blu-ray for a few months now and have had a very good experience. Amazon is somewhat slow to load and Netflix can be even slower sometimes, but that has very little to do with the unit and more to do with networks and servers. If you get a frozen screen, the first thing to do is hit the return button. This will reboot the connection, taking you back to the activation screen to try again. Sometimes Netflix can get overloaded and you will not get on again. Again this would be nothing to do with the unit. Hope this helps. I love using it.
495275
Greetings Let me see if I understood, you said that the blu-ray drive freeze very often? so good if you change the unit of these can forward and rewind without any kind of freezing besides this movies are even better
745108
Samsung stopped updating the firmware on this player several years ago. It is therefore not capable of playing any of the latest titles.
2036840
My BD player also requires semi frequent unplugging to resolve freezing or disc loading fine, like getting menu prompts to work, froze. And cannot manually or remotely open tray or turn power off/on. Recently ONLY my Star Trek season sets did this in addtion to NOT recognizing the discs or load properly or at all.....so I did a factory reset and it resolved issue.
571415
It doesn't have to be. However, blu-ray publishers change their copy protection every so often. Samsung will have an update for your player so discs with the newer copy protection scheme will play - but you need to connect your player to the internet so it can retrieve this firmware.This is just the way blu-ray players work - you'll run into this with any brand player.Maybe get a long CAT5 patch cord and just plug it in when you run into a disc that won't play.Also, this player might have an update from usb / sd card function. Not sure about that.
1715235
Good question. I am running Microsoft Windows 8.1 Pro and have had no problems burning and accessing Blu-ray disks with this drive. I have not installed any 3rd party software to allow this to occur.
1445240
I think so but we've eaten up several blue ray players in less than 18 months. Seems like the sound keeps going out and no one either with the blue ray player or Samsung knows why. I'm hooked up to a 25 dollar DVD player and the sound is okay and the picture is okay. I've mostly given up and watch movies on my Mac Laptop and enjoy it very much.
1413367
No. It is not the disk. It is the player. I had the BD-1400 and it did the same annoying thing for over a year. I went through several firmware updates during that time. With the latest firmware update Samsung fixed the problem. I suspect that you need to do the same.
1068052
I don't know about "Panny's blu-ray player but I bout a blu-ray player just so I could stream Netflix on it .... and have had no problems with it goinswerg on two years now.Best answer would be to contact "Netflix" and ask.
1374524
Thats a long freeze. I've never had one like that but I had plenty when I was using this player. It would freeze for about 10 seconds in several Blu-ray movies I owned. I've only heard about it from a handful of people so I'm wondering if random players are leaving the factory bad. Can you get a decent Blu-ray player for under 200 bucks? I had a Samsung before this that had Audio sync problems. At this point I have like 15 Blu-ray discs and no player. I refuse to pay more than 200 for one as I could spend a little more than that and build a Home Theater PC.
1810219
I understand from reading the comments on other Samsung products that it is advisableto update the firmware over the Internet, I just ordered a Samsung 3D Plasma and the Pioneer 1020; based on your comment I will hold off on this Blue Ray player! It sounds like HDMI has some issues...
2256403
I just purchased the Samsung BD-P3600 blu-ray players and I'm having the same problem as posted by C. Wagnon; anyone out there has a solution! If I can't use the wifi connection, I'll be returning the darn player!
1076251
I just sent the same request to Amazon customer service. Maybe if they get enough requests something will happen. our BD 570 is only 2 years old - so were not ready to go shopping for a new Blu-ray player yet.here are the links for customer service @ both sites - if we barrage them with requests - maybe something will happen?https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&nodeId;=508510&https://wws.lg.com/us/support/message-customer-support