Is the door release supposed to completely unlatch the door? I have to press with right hand and pull the door with left hand. It's not hard it's just inconvenient.
42925
You press and the door unlatches perfectly. I do not need the other hand. Yours has a problem, send it back
42926
It should open very smooth with just a press of the button, when I was reading feedback there was another person who had the same problem as you do but the one I got works great so send it back and have Amazon replace it and it should not cost you any money for shipping it back or for the shipping for the replacement. I hope that helps, Take Care !
42927
If you press hard enough the door will unlatch using the door release button.
42928
the unit I purchased opens completely when you push in the manual release "button" , below the keypad, yes it should open and unlatch the door. It doesn't work great and you have to push it in pretty far to get it to release or unlatch.
42929
I would say yours has a problem. With ours you just push the release and the door actually "pops" open. You shouldn't need both hands. Send it back.
82195
I've never faced any difficulty taking it off...you grip it at the base in one hand, apply pressure, and twist/pull up at once and it releases...
1686765
Using a nail, hammer the pin out from the bottom of the hinge.Note: I installed the hinges without taking the pins out. I just removed and replaced the hinges one at a time. I did not have to unhinge the door.
1738467
I have it set to just reach the closed position but not to overcome the door latch and lock the door. In this case it is a soft close. If you increase the tension to close the door until it latches, it will probably accelerate somewhat due to the momentum gained while it swings shut.
602466
No you have to removed the gate in order to close the door. The way the gate works is on one side of the gate is 2 u channel clamps that grip the sliding portion of the door. On the opposite side are 2 metal pads that slide into the vertical portion of the door frame. You then slide the door to the point where the gate is in between the frame and the door. They also give you a small clamp that you put on the bottom of the door frame to stop the door from opening. Hope this helps.
1602147
Honestly I need both hands to fold it up. I have to squeeze the sides to get it to lock in place. I've seen video of other people closing it without the squeeze but neither my husband or I have been able to do it.
1347074
No, when the door opens, it does NOT pull the rack out. . . You have to push it back in. The bar across the doorleans on the counter, not the door itself. This is a wonderful unit and have had it for several years and I have neverhad a problem with it.
353767
The door where you put everything/take everything out has a hook latch. It takes took hands to open & close it...hope this helps...
756578
The notch in the front of the door looks like it should be it, but that's just a recess for the latch that holds the door closed. There should be a small slit/notch in the back of whatever adapter you put in (take a look at one of the other adapters to get the idea of where it is). You can probably pry it with a dime, but you can also use a sharp knife in the slot and just pull straight up -- comes out with hardly any force.
2058620
If I remember correctly, there are hooks / grooves that you have to line up along the sides before clicking the tab at the top. Take the door off and you should see the additional hook/groove/tabs that need to be lined up for the final click. Sorry, it has been a while but I do remember that issue. It was a very simple "ah ha" fix.
1309983
You just pull on the door handle and it opens but no push button. I hope this helps.
2197083
Put a little WD 40 on friction point. If it still doesn't release easily, you may need to use a screw driver. If the plate on the bottom is pinched too tight on the connecting rod. Pry it open a little. Tie a piece of string on the door. Us it to pull the door up. Always were leather gloves.
980675
We had to install a separate switch to buzz them in/out from the counter and not the door. The switch we got was two extremes, flick it open, the door opens and remains open all the time, you need to switch it back in the closed position to secure (engage) the magnetic system in order to close. Unlike some other switches where u press and it opens then when the door is pushed open and closes it automatically shuts. The package does come with a a green button switch which when installed allows customers to exit on their own. The problem...you have to press, hold and open the door which is a bit confusing to some. You would have to purchase a door bell as well.
728893
Hi David! The easiest way that I do it is to pull the release clip to the front of me. I can get it open easier that way. Hope this helps!
1838504
Door doesn't close with the pull up bar in place. I have it on my closet door so it doesn't need to close, but you should be prepared to take the bar down to close the door.
2139279
I did not have this problem. It sounds to me that one of these things is likely:1. You installed it wrong and you need to take it apart to reinstall. 2. Manufacturer defect.Hopefully you did not close the door and end up on the outside, because then you will have to try sliding something in between the door to push the lock out of the way. It will move even if the door is locked.
1092476
There is no release mechanism on the unit as far as I can tell. I just kinda wiggle it back and forth and pull until it slides off. Unless I'm missing something. : )