Does anybody knows how to fixed the battery issue.Battery does not charge more than 1%.
23709
Are you sure the plug is all the way inserted. Could be the charger is defective. Bring it into Radio Shack and have it tested.
23710
You can go to www.kocaso.com/usa and see FAQ and maybe find your answer? Or if the Tablet is still under Warranty(1)Year from Kocaso,Get a RMA .See Customer Service for that.
1958672
Hi, I am having the same problem with mine. I am sure these are defective items that are being resold. I have to shut it down, power cord in, turn it back on and then manipulate the cord just so. Sometimes it takes a few tries. When if starts to charge, I leave if alone, because it will stop even if lightly tapped. The charge doesn't last very long though. Very disappointed. I should have returned it when I got it.
99616
I have the exact same problem. I contacted the vendor about it but I have not recieved a reply. When the battery is 100% full it runs fine but when charging, it's almost unusable.
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
1390089
Hi: I had that same question. So I just bought the battery thinking that would solve the problem. But it didn't. So I ended up buying the charger and that just prolonged things. MY advice, purchase BOTH at the same time and be done with it. JOHN
970578
Haven't had mine that long yet but I would think a fresh battery charge and perhaps deleting the software and re-installing might solve any problems.
917596
I had trouble with mine not charging as well. Contact the seller and exchange it.
812803
you might try letting it fully discharge the power in the battery pack and then try recharging for full power. If this does not remedy the problem i would recommend sending it back for a replacement. I have 3 of these and never had this issue.
1320614
Sounds like the battery pack is no good! Did you try contacting the seller? Or try using another cable to charge it and see if that works.
2203295
We just had a similar incident with one of ours. we just let it run itself down till there was NO battery life left. I almost threw it out because I thought it was broken! I decided to charge it one more time to see if I could get it to work and it had reset itself and came on and worked properly. just let it go till it is dead dead dead and then try recharging it and see if that works
131683
Call/email their customer care.They'll replace your defective battery.My battery had same issue.
92109
I would say let it drain the battery completely and then try charging it again to full without using it in the meantime. This can happen with new electronics if you use it before the battery is charged all the way the first time. Work in tech and it happens with cell phones too (expensive mistake!)
1364314
I have the same the problem. It may common cause of battery. Got a new one last year. It works fine until now but I don't know for how long. Nothing you can do to make it works since it no longer hold charged.
1699343
Try removing battery and replacing it. If still no charge, yes, replacing the battery was worth it for us after several years of hard use.
1012999
The same thing happened when I had mine. When I put the battery in my phone it only was at 80% and would never fully charger. That being said I returned it.
301226
I have had several issues with charging to date (1 year now). Most common is to start decreasing the battery level while plugged instead of increasing. In this case I wait until the battery goes to zero and then start charging. Another problem is that sometimes it just doesn't charge. In this case I press the charger more strongly and it works. In other words, I have been able to live with them, but these problems really upset me. I have also updated the firmware but then the battery started to decrease really fast while in use and I restored the original factory setup.
1050639
Try flipping the battery over and charge it "upside-down". I had to write to the seller at first because my battery wouldn't initially charge.