Computer going crazy on Keurig B60: Would be interested in knowing if others are having the same problem.
13614
I had the same problem with my brewer - the menu cycled incessantly, and you had to press the button at exactly the right point in the cycling to get it to brew. It was under warranty. I called customer service and they sent a brand new one in 3 days. All they ask is that you send a part from the old machine that disables it. It took me about 5 minutes to make the call and get this matter resolved. Their customer service dept is excellent
833449
If this happened to me I woulld get ahold of the company keurig. They are very helpful!!
1768111
When I had mine this is not something that occurred, I had other challenges that resulted in returning the machine. I've heard they are wonderful machines, I hope you are able to get this corrected.
769369
I just got a B40 for Xmas. The "slight vibration" as Keurig calls it, when it starts up in the morning and in between cups is very loud to say the least. It sounds like one of those air tools used at the tire store. I live in an apartment and the manager left me a noise warning under the door today, telling me several of my neighbors have complained about the loud noise at 6:30AM. If I receive two more warnings, I can be evicted with out notice. So it looks like my Keurig is going back. :( I really wish Keurig would offer a solution.
260855
I have owned one for 6 months and I am having a problem with the water being pumped to the top and dispensing. No matter what cup size dispensing does not occur, yet I can hear the motor continuing to run. I have an e mail in to Keurig since my machine is still under warranty. If they can't resolve my issue one way or the other, I will not purchase a Keurig again.I have descaled twice in the past 6 months, most recently two months ago and that does not solve the problem.
1870397
I'd like to know the exact same thing?! My brand new machine is doing this as well.
1022235
I'm sorry, but I do not know if there is a fix for this issue, or not. Intuitively, I would say that there is not. There are a number of things about the software that drives this unit that are, let's just say, "quirky".
2164135
Good luck, tried the cleaning with vinegar & water MANY times. The machine still has issues & have complained to Krups. I have had other Krups coffee makers for many years & never been so irritated & disappointed in their product. They have offered for me to send it back, but that will take weeks for them to receive it, diagnose it & basically send me a new one(which is what I requested in the first place). My machine has a real problem. It can't figure out whether to beep or brew or not brew or beep & then brew maybe later. I am just going to trash it & never buy another KRUPS.
1006078
Eric,Sorry, I can't help you. I've never had the problem. I would recommend calling Cuisinart customer service.
1026302
Thank you!!! My Keurig is dying and I am trying to decide on another one or this one. The Keurig doesn't seem to last long and they are expensive.
2134095
Running 2400Mhz crashes machine about once or twice a day, does not seem to be related to heat, just appears to be unreliable at that speed.
2157710
Bob, Sounds like you got a brewer that has a defect in the manufacturing by Keurig. As we have tested this unit in every brewer and it works and closes every time. Reach out to us by clicking on the contact seller button for Ekobrands LLC and we will get you taken care of.
1745483
Hey, got the same problem with my machine and it is very sad ..... the next time it will be a more expensive and better machine
776390
After owning this machine for 7 months (had our first for about three years) I'm having the same problem as of this morning. I'm going to try all the tactics that billf recommends. Anyone else rectify the problem?
792197
You have got to be kidding! If this is true, I would make a copy of the notice and send it with a letter of explanation to Keurig. Also, try and contact your local TV station's consumer advocate reporter.
917945
I would send it back as faulty. I have never had a problem with my machine.
1255918
Good Morning,My name is Mayra Flores, an employee at Rogers Family Coffee Company, the manufacturer for these San Francisco Bay products. In order to be able to answer your question, I would need to know what machine you are using that is causing this issue. Please contact me at mflores@rogersfamilyco.com and reference your original amazon question, so that I can better assist you. Thank you and have a great day!