My new tablet says i need to a pin to get in now and it only lets me type # 's then it say wrong pin help; I just got it today
25755
You may need to do a master reset. If that doesn't work you may have to call the company. Or it's defective and you may need to return.
1135361
To get a new pass code, you need to unpair the case from the tablet. In reference to the case, there should be a feature on the tablet that prompts you to "forget this device". Once the case no longer recognized by the tablet, then start the process all over again and a new pass code should appear. If you have any further issues, please contact us (Tablet2Cases) directly. Thank you.
627719
HUH, It worked for me, but scanned the barcode with my barcode reader on my phone and it took me to a video which showed me...Ok, Tap the box on your leg using the side that looks like it slides open, that should release the pin inside, then open..
1954913
Caity, I don't know if this will solve your problem, too, but my son-in-law was visiting tonight and he stuck a small pin-like object (I think it was a straightened out paper clip) into a small hole on the Cruz. The hole is located on the top of the tablet, between the power button and the charger port, and is marked "Reset." He said that with any luck, the pin should reset it. Voila! It worked perfectly. Everything seems to be working just fine now.
320004
By the same brand maker they dont have it. I checked and there other brands that fit your specific tablet with a keypad also. I hope this helps
2147894
Yes send it back when u plug it into your tablet it should kick right in and u should be able to start typing right away
818924
You need to get a either a paper clip or a safety pin and reset your tablet by pushing one of these items into the reset hole.
2173595
Under the box where the code usually appears, it says in small blue font "Or, try entering a passcode on it". Click on that and it gives you a new passcode to enter. I'm having trouble too pairing mine - it sees the keyboard, but entering anything on the keyboard seems not to be recognized, and it eventually tells me the keyboard quit waiting - try again. I'm wondering if I have incompatible Bluetooth, as I've paired a different (Anker) keyboard and a Bluetooth mouse to the ME400C in the past with no problems. About to send this new keyboard & case back!
964900
I had the same problem. It's the wrong manual. Just turn the key board on and turn the blue tooth on on the tablet. Then type the code it says and press enter and you're good to go. Hope this helps. :)
567306
Because you need a reverse adapter. Remember that the tablet has a female port for the micro USB charger, the little keyboard has a male connector. So you need an adapter that is Female USB on one end for the keyboard and male micro USB for the part that plugs into the tablet. This keyboard was not designed for micro USB but for tablets with a regular USB. Hence the adapter. They are about $3 on amazon. Its often suggested when you purchase this item at the bottom. I only figured it out because I happened to see the "Here's what other purchased after purchasing this" thing at the bottom otherwise I would have been pist like I'm sure you are now. Because you need a reverse adapter. Remember that the tablet has a female port for the micro USB charger, the little keyboard has a male connector. So you need an adapter that is Female USB on one end for the keyboard and male micro USB for the part that plugs into the tablet. This keyboard was not designed for micro USB but for tablets with a regular USB. Hence the adapter. They are about $3 on amazon. Its often suggested when you purchase this item at the bottom. I only figured it out because I happened to see the "Here's what other purchased after purchasing this" thing at the... » Read More Because you need a reverse adapter. Remember that the tablet has a female port for the micro USB charger, the little keyboard has a male connector. So you need an adapter that is Female USB on one end for the keyboard and male micro USB for the part that plugs into the tablet. This keyboard was not designed for micro USB but for tablets with a regular USB. Hence the adapter. They are about $3 on amazon. Its often suggested when you purchase this item at the bottom. I only figured it out because I happened to see the "Here's what other purchased after purchasing this" thing at the bottom otherwise I would have been pist like I'm sure you are now. « Show Less
203030
Just make sure the PIN COUNT MATCHES. I got this and realize it was the wrong one. the +5 was wrong I needed only the 24 pin. I'm stuck with it.
2277492
Im locked out due to pattern attempts; cant even get to menu for options; where are instructions for this type of problem for reset or is tablet no longer usuable
339950
The easiest thing to do is open up the screen encasing and check the back of the actually screen. Make sure the model is the same and the number of pins are as well
249551
you need to send in all the right information about your tablet, that means model number maybe serial number once they have all this information they will guide you in the right direction on what you need...
1344472
plugged it into tablet and turned tablet on and push the keyboard keys and it just starts typing
1249042
when you turn to unlock it there is a small hole on the side. Insert someting in that hole and hold while you select the numbers you want to change it to.
1884556
U may have to check your tablet to make sure its bluetooth capable if its not you cannot activate it or if it is bluetooth capable you may have to scan for an open device