My computer won't recognise my Seagate wireless plus when I plug it in, is it faulty or am I missing something?
3401
Thanks Dean, the drive was working so the format is probably OK. When you plug in the USB the charge light comes on but the data side is obviously not working as the drive is not recognised. You can hear the disks spinning but they are very quiet. Thanks again for your help. Regards: Brendan
3402
I use Mac and I didn't have a problem. There is an additional download of NTFS on the Seagate support sight that might help but I didn't need it. I plugged it in and didn't have to turn it on for my computer to recognize it. There is a factory reset button on the bottom which you might try. If the unit doesn't power on it even when it's disconnected, it may be bad from the factory.
3403
it depends how its formatted. If you have a PC, it might be formated for MAC (Mac OS Extended). To be seen and used by both a PC it needs to be formatted in PC version (Fat32 or ExFat). If your drive is clicking very loud its most likely dead.
1517559
You may have to restart your computer with the device plugged in. It will show as a removable mass storage device
619165
You have to open the back and look at how the first drive is mounted. Make sure there are connection wires available and connect it the same way the other one is set up. If you have any difficulty, check with Gateway or a Computer geek shop in your area. EC
1522893
Almost sounds like a faulty drive. I would try plugging it into a different computer. If it still doesn't work you'll want to return it.
2256385
I have the same problem and it also doesn't recognize anything that plugged into the USB slots
1103897
I hate to say this but I was never able to get my GoFlex to work. Seagate exchanged it for another one and it wouldn't connect to my network either. I took it back and bought a WD wireless and it connected and worked just as it was supposed to.
1262248
I don't know the answer to that, as I've never tried it. It might be a proprietary adapter, and only work with the Seagate product.
1065546
You shouldn't have to. Try a different port. And also wait up to 60 seconds for the drive to be recognized.
102890
Have you personalized the device by using the instructions on page 8 here:http://www.seagate.com/files/www-content/support-content/external-products/seagate-central/en-us/SeagateCentral_UserGuide_EN.pdfThe instructions manual is pretty much a joke, as is their web site FAQs. I had this unit for 3 days before I returned it as it got "lost" when I changed the IP address to a static one. Tried for hours to connect to it, but gave up, boxed it, returned it.
1562358
I have the Seagate 2tb and I also run Windows 7 and it just asked me to upload an out of date app but it works. That's all I can tell you.
611278
A.J., Thanks for your post, I have just done the same thing and it works a treat. My Mac picked up the Seagate drive on the desktop with no bother. Seems like the case and heat issues are letting Seagate down here.F
2144525
I had the same issue. I even attempted to connect this to a "powered" USB port and still had nothing happen. I recently had the opportunity to test a Seagate Backup Plus Portable 1TB drive, which has a removable USB3.0 to SATA adapter. The Seagate adapter worked perfectly on all the drive I tested (i.e., 2.5" and 3.5" 1TB, 2TB, and 3TB). I'm now looking for a quality USB3.0-to-SATA adapter with a single cable, like the Seagate one.
914719
Never had that issue with this item. try unplugging all cables and then try plugging the drive into the wall, with out any cables to the computer. If the problem persists, contact WD. Hopefully you are still under warranty, and they can get you a replacement.
1745039
Hi ds,It depends on which wireless HD it is? Do you have the model name/number? Mine is the seagate wireless plus and it fits just great - ( 89.0mm x 127.0mm x 19.9mm )
1486641
Sorry, I can't find that info in my booklet. Try going to the Seagate website.
1462788
There are a couple of things to look into. First I would see if it is a usb 2.0 or usb 3.0 (area you insert would be blue) might even be a usb 1.0 or usb 1.1 slot. If possible try plugging in an external hard drive that uses usb power and if that hard drive does not detect than the slot is not usb 2.0 or higher and the issue would be the slot you are using. Also make sure you have all the usb drivers loaded on the computer you are using. If you go to the Kingston webpage and look up this drive, they will have 8 steps to try to make sure the drive is working well. If not they also have a great return policy.
1809011
I don't I recall but I pretty sure I installed the asus driver. I did not install the wireless connection software because typically that software is not needed: windows does that natively.