uhoh... gave one of these to my son and one to my grandson for Christmas (3 days ago). My son reports that his has stopped working. What to do?
4163
Mine stopped working and then randomly started working 30 minutes later. So I'd either wait and see if that works, or return it for a new one.
830959
I sent this to my grandson who does not live near me. From what I understand, it is stll working. Wish I could be of more help.
123688
You may want to try to buy one more from Amazon. I got one last year and it is still working after a year! The previous ones broke either in 3 or 6 months :-(
1005574
I am unable to help because mine has not worked right since I recieved it. Mine keeps running and my grandson is unable to stop it. I tried to contact the company I put he'd it from but never recieved any response So good luck getting yours fixed sorry
175531
I had the same problem my just stopped working I called the vendor and I told him what happened and offered to purchase another one he send me another one free of charged that was great. hope this helps you.
1669662
Call the customer service number that's on the box. They are very nice and helpful! One of mine stopped working and they sent me a replacement right away!
1325636
yep same problem here! it died after only 2 days of moderate use. Leapfrog were fairly unhelpful and wanted us to pay shipping charges. We decided to return the unit to Amazon and plumped for a replacement which arrived in good time. However, it was dead on arrival!!! We will be returning this one too. Maybe the 3rd time will be the charm....
260182
I had the same issue. I had to wiggle it a bit. Ot worked for all of 1 hour. I suggest getting a new one and return this. Sorry about that
687499
Hi. Return the item. It might be malfunctioning. I bought 20 of these. And one was not working at all. Contact the seller or Amazon
2132372
Return it to the seller and reorder a new set.. You may have to wait but it is worth it. Your grandson will enjoy every moment.
1324752
Check to see if the batteries are lose. If it still does not work.......i suggest buying a new one.
1935332
I baught this item as a gift. As Yet I've yet to hear of any oriblem from the personI gave it to.Personally, if still under the warranty period, I'd return it to Amazon. OR I'd return it toSeard for repair. Frank Seard would probbaby
1008778
We had a similar problem but Amazon was very good about exchanging it for one that worked. Call customer service. They will help you.Second one worked.
1519460
i suggest you call the manufacturer. i had the same problem with my thomas the steam and go train. it worked one day. i am sure you changed the batteries and be sure the card has the computer reader on the bottom facing his connections. i am so sorry. that is all i know to do. that is what i am going to do with thomas is call the manufacturer.
2280018
No, we had the same problem. We exchanged it for a new one hoping it was just defective but the new one has not worked either.
544317
send it back--we (santa) bought 2 and they were great for 5 days. Then my kids learned that santa gifts can be returned to amazon. They both stopped working.
634953
Try switching the batteries. The one I bought for a gift didn't work either. They sent a new one that did work.