is your product in the ORIGINAL over the counter packaging, or are you shipping loose PROFESSIONAL product without instructions?
16740
This box was NOT shipped in the sealed manufacturer's box, as described. An instruction booklet (not the manufactuer's copy as in the original box) and testing instruments were shipped in a quart-size plastic bag. Not all of the items in the original manufacturer's box are present.
16741
The box is enclosed in brown outer packaging, as well as another layer of packaging, so it is very confidential.
16742
The product I received was in the original packaging and boxed in a plain cardboard box around that so as not to display what was inside and it was sealed in factory cellophane and a complete kit.
16743
Mine was shipped WITHOUT instructions by cpajohn. It was a sealed swab and a vail of liquid, not a kit. Instructions that I found on-line said this was for professions. The main thing lacking was a holder for the vial, as it will fall over due to length & weight of the swab that you put in the vial. I used a narrow glass to keep them upright and avoid spiling the liquid during the 20 minute period the swab is to be in the liquid vial.
308491
Bulk packaging is usually refurbished of used product. It's not what the seller is advertising, but it's what they are selling. You can return it to Amazon free of charge if you complain to them. They will give you a mailing label to drop it off at a UPS store. Avoid this Scammer.
888311
When I buy a new toner, there is usually a shipping label inside. I repackage the empty toner in the box the new one came in and put the label on the outside. Ship and done.
836895
Hi, Yes this is legit. Just call us at 1-800-827-3680. Our customer service open 24/7. Leave a message and your order number. We will call you back ASAP. You probably got the old packaging. We did improve it on the new packaging.
1786544
I just got mine and retail packaging is the same packaging that you would get if you bought it off the shelf. It was not opened in any way. Sometimes you'll see the term bulk packaging. That means it was taken out of the original box and it's shipped loose, usually in a little clear plastic bag. It may or may not be used. My guess is that someone bought it, tried it and returned it.
1775271
The cartridge came in a sealed wrapper without a box. The wrapper was sealed. So, I did not have a problem with that. Working in a warehouse myself, sometimes an outer box gets banged up during handling by several different people in the process and it is better to discard it as the cartridge is in a sealed inner wrapper. Just my opinion.
1289720
Laura E. The product is not always boxed, I have been using it now for a few years and if I can get it without a box, I will surely jump on it, if the tube looks like it was not tampered with then if the client really wants this product it should not matter. I love this product myself.
2094799
Yes, original packaging. It was not opened when I received it. So far, it's working beautifully. I'm very satisfied.
946516
I'm not sure what you mean - for resale, you mean? Or loose, without any packaging? I recall it did come in a package. (Lasted me all of 4 months, though...)
1502121
My instructions were on a single sheet of paper stuck inside the box. I almost missed them too. If you cannot find yours, I will see if the instructions still exist at our office and I will email them to you.
327268
I did have not bought this model, but in general, when I have received large items like TVs, they ship in the product box, i.e. there is no extra outer box added by the shipper. This is true of an LCD TV I bought from Amazon last year, as well as other items (monitors and stereo equipment) I have received from other online shippers. The packaging should be fine for protecting the TV. However, if you had concerns because of the seal being broken or other damage to the package, that might be more reason for concern, but assuming it was not tampered-with (because of your comment about the seal), the TV should have been fine.
1515945
Mine did. You would need to contact individual sellers to find out if they have the original packaging.
1319128
Mine arrived loose in a bag. no box. just in a shipping bag. Brand new, works great tho. I love it!!
872791
the packaging is from the original smooth away company but I couldn't be sure if the actual product isn't a copy. I just know it works and I like it.
1580467
Mine came with an instruction pamphlet. If there wasn't one in the packaging, I'm sure the company would provide it to you via email.
1890855
Yes. Mine was packaged properly. Contact the seller and notify them of this. You don't want a used product if you paid full price.
1996213
I received an email with the directions, have you checked your email? I agree though it is VERY annoying that the directions arent in the package.