I bought the pink case and I really like it. But the keyboard doesn't work. Even though I charge the keyboard long enough, it says " low battery" so
18811
Hi Zolzaya, I've been using my FOME wireless keyboard regularly for quite a while now with no problems. Your question is confusing me, since there is no "low battery" indicator on the on the keyboard. Do you mean to say that you see the "low battery" indication on your Samsung Note tablet's screen? That's the only indicator of a low battery condition that specifically states this condition. If that is the case, remember this: you need to charge the FOME keyboard AND your tablet separately, so that they are both fully charged, since charging one will not charge the other. Try this and let me know how this works out for you. Good luck. Hi Zolzaya, I've been using my FOME wireless keyboard regularly for quite a while now with no problems. Your question is confusing me, since there is no "low battery" indicator on the on the keyboard. Do you mean to say that you see the "low battery" indication on your Samsung Note tablet's screen? That's the only indicator of a low battery condition that specifically states this condition. If that is the case, remember this: you need to charge the FOME keyboard AND your tablet separately, so that they are both fully charged, since charging one will not charge the other.... » Read More Hi Zolzaya, I've been using my FOME wireless keyboard regularly for quite a while now with no problems. Your question is confusing me, since there is no "low battery" indicator on the on the keyboard. Do you mean to say that you see the "low battery" indication on your Samsung Note tablet's screen? That's the only indicator of a low battery condition that specifically states this condition. If that is the case, remember this: you need to charge the FOME keyboard AND your tablet separately, so that they are both fully charged, since charging one will not charge the other. Try this and let me know how this works out for you. Good luck. « Show Less
18812
i'd send it back. mine didn't have that problem. I would also push for them to pay for shipping (you'd have to send it to singapore!)
18813
Sounds like possibly a faulty battery. Have you tried sticking a straight ion into the little reset hole? Sometimes that works. Also, did you charge it for the recommended time before the first use?
497954
Look cor another keyboard. I had a clam case where the keyboard stopped working, after resetting it it worked a few more months, but then would no longer charge. Will not buy another
808219
I sent the keyboard back. Some of the keys didn't work on it right. Sorry...
530756
I only purchased the tablet and case, but not the keyboard. As far as I know, the case is only intended for the tablet itself.
634493
I would have both fully charged and they would pair but within 20 minutes the keyboard would disconnect and no longer work. Shouldn't have to have both things fully charged at all times for it to work
1163227
I would like to be able to say I could help you, but the keyboard only worked for about 3-4 weeks for me. It kept acting like the batteries were going bad or that the transmitter for the USB was skipping. The keyboard had very delayed typing responses. It was a good idea if it had worked.
590419
Hi Ron, The first thing I would do is make sure the keyboard is fully charged. If the red light is on then you need to recharge the keyboard. If the light is blue (charged) I would make sure the bluetooth feature is enabled. You would do that by checking your settings. Once those two things are working properly you should be able to use it again if it worked before. Good luck with that!
1605120
We have had no problems with our keyboard. My son just last night plugged his in for a charge after 3 days. To me it sounds like it might be defective.
744981
Mine has never done that. battery power lasts a long time. Once and a while the keyboard gets quirky but it comes back when i shut down and boot up again. check for settings. when the keyboard icon is up at the bottom right of you screen it should work. The icon is near the time and wifi icons.
677461
The sleep/wake works for me all the time. You hear a "click" sound when you close the case, provided you have the keyboard turned on (I turn the keyboard off after closing the case sometimes to conserve the charge, but it goes a very long time before needing a charge so most times I just leave it on).
1571741
If you connect the keyboard by Bluetooth everything should be active. Charge it then try to connect to it by Bluetooth, if that still does not work then you have a defective unit. It happens.
2023518
I purchased a keyboard case for my nook color and also got adapters. No luck with the keyboard working. Please let me know what else i can do.thanks, Pam from PA
956173
Yes the keyboard cover was pink like the cover but be aware that the case and keyboard cover were really junky - the case didn't fit and the keyboard cover was very cheap and not really useable... I returned it all... I wouldn't bother with this product if I were you...
951221
You mean the keyboard doesn't work anymore? I have not had any problems with my unit and I'm very happy with it. If I had to complain it would be not being able to upgrade the 128GB RAM. Other than that I am extremely pleased. Good luck with your problem. Sorry I couldn't help.
2067371
I bought this as well and I can't get my tablet to work on it either. It has been sitting, unused since the day it arrived. I contacted the seller about this issue and they told me that I might need another plug for it to work. I would have expected this item to be in working condition, not have to spend more money to get it running. I wish I could help you more with this issue, but it looks like we bought a nice case with a keyboard for decoration.
1720814
Try using an identical charger to see if it will charge then. If it still doesn't take a charge u can assume it's the keyboard and not the cord. Maybe a 1 year manufacturer warranty...
1232744
Please try to recharge the keyboard with the USB cable in the package. If there is till problem. please kindly contact us via email. Thanks