SD1000 lens error: Has anyone else had problems with the camera lens not retracting on shut down and causing an error?
24185
yes, I had the same problem after 6 months of owning the camera. With my camera, the lens froze open while after using the camera. I sent it to Canon while it was still under warranty and they fixed it. But I am worried that it will do the same thing again. I am really disappointed with this product!
1179146
I out off updating my windows. But u might try downlink software from canon again. I had to do that once when I had another update. Sorry I couldn't help.
1077279
I've read the S95 and S100 had significant lens error defects. That was the main reason I waited for this new version to come out which had supposedly fixed those problems.
2256002
I haven't heard of that one but I'd try updating the camera's firmware. That should re-flash both the camera and lens, perhaps fixing it. If that doesn't work, my guess is that you'll have to get a replacement. The camera has already had two firmware releases and one is due out in a few weeks (8/24/2014) that's supposed to add new video features.
2173004
Haven't had that problem. The manual just says turn the camera off and check the connection. I'd worry that the lens electronics were damaged.
421618
I had a similar problem, but in my case, the lens would not open and extend. I looked at various websites about how to fix this type of problem (but on other cameras), but never got it to work. Unfortunately, it was just weeks after the warranty period, and because I really like the camera, I ended up buying another one, which -- so far -- has not misbehaved.
436856
Thanks here too. Pulled on the lens. Worked first time, then got another error next on/off. Tried a few more times. So far so good now.
2242622
sorry don't rember ever having that problem ?? but i'll look in the manual tomorrow!! doyou have a correct lens on?
223394
Sadly, if it is doing it often.................then the digital focus mechanism needs to be replaced and it is (at least over here in Korea) more than $120.00. I have had this happen with both my 960Is and my Canon S5IS. I ended up just going ahead and replacing both of them; the 960 IS with the S100 and the S5IS with the S20IS.
592882
Hi, yes there is one issue. Once it got freeze when i was focusing in low light. No controls were responding including on-off switch. I had to remove battery to restart the camera. I am waiting for Ricoh to announce this as a known issue and release firmware update soon. Thanks.
830315
Hey Ed, When I was shooting at my son's hockey game every now and again it would all the way out and the camera had to be restarted. This was specific to the lens I bought. I ended up buying a brand new one and dontregret dropping the extra cash at all.
1742092
There is new information on the page that I linked to in my previous comment. It looks like Canon now knows which lenses are affected, and they offer free repairs - starting on 7/18. From what they write, it also sounds like newer lenses do no longer have this problem.
177591
I never have problem like your XSi. However, there is a couple things you can try. First, turn the camera power off. Remove the lens to check the contacts on the lens. If it looks tarnished or dirty, clean it with a Q-tip soaked lightly with alcohol. Re-mount the lens and power it back on. If it works, you are done. However, it fails again, try using a different SD card by formatting it in the camera and try shooting again. If you have another lens, you can shoot with it to see if you experience the same failure. If the other lens works, then the failure is caused by the lens.
73693
I have probably taken over 1000 pictures since my purchase of lens. I have not heard this problem. Call Tamron and speak with them. This is the second one I have
274103
If the camera is still under warranty you should have it fixed. My old camera had the same problem when I dropped it. I just pressed down on the ring surrounding the lens until it snapped into place and it started working again. Make sure you use a fully recharged battery before turning the camera back on because the gears may need to snap back in place.
291975
I am having problems with my S6500 also, but my problem is the camera somehow is depleting the battery when it is not even on. I purchased the Square Trade repair replacement policy for it through Amazon and they have had it twice within the past month and it still is not working right. I will give them one more try to repair and if it still does not work properly, I will requests a replacement or refund per the contract. I ended up having to purchase another camera to take on a vacation just to make sure I had one.
1239517
Yes I have the same issue. There is nothing wrong with the lens. It is a third party lens and is totally manual. Flip your camera to manual mode and adjust your settings. The camera will fire is this mode.