well I have tried downloading the pictures with the usb but it does not work.
10219
Hi Mary, We're sorry to hear about this. Please talk to us at SocialSupport@am.sony.com for assistance. Vincent
892082
Not sure. All I did was clicked on My Computer, then click the Icon of external hardware, maybe different on your system, and the pictures comes right up.
1790021
Hi, this was a gift to my sister-in-law a few years ago. But if I remember correctly,you connect device to the computer with provided usb and download pictures to it. Once loaded, you view pictures directly on the device. Hope that helps.
2101699
I scanned my to a SD card but it should because it's just usb. The problem I had was that there were particals ( dust /lint ) on the inside of the glass and you can't get it out or off. There is no way to get to it. so then that ends up on all the photos.
627304
Too bad :( You might want to try some of the utilities that can retrieve files. I used EaseUS free program to recover lost pics off of a hard drive and it worked.
911170
Nope. Download to a micro sd flash card, then download to your computer with the provided USB adapter.
1985281
I attached the USB drive to the standard USB port and use file explorer to browse it. It just simple worked.
387557
The cable that comes with the camera has a USB connection. It is easy to download pictures.
1978120
What have you tried for transfering the photos? I've never had a problem loading pictures with my USB, as well as by simply loading my memory stick into an sd converter. I'm really not sure I'll be able to answer if those two options do not work.
1961665
Wade, have you tried just loading the SD card after you have got video or photos on it to the computer? I do that instead of putting what is on the disc on computer. I get the videos and photos that way. Mine works awesome that way. I hope I explained that right.
2226630
All I know is...the USB replacement(s) I ordered for my Fuji fine pixz100 didn't work so I just bought a brand new Fuji camera...
1352955
You need to connect the camera to a computer using a standard usb cable. Computer will automatically detect it and will give you the option to download.
1067221
I have not had any problem. I plug in the USB from the wand to the computer and download all the pictures. I have wifi at my home and the compter is in the other room. No problems.
218567
In my case, it's plug &play. I suggest you proceed via My files and tap on the usb drive. Good luck.
414932
I've had that issue from time to time and I am able to get it to work by disconnecting the USB and re-connecting it again. Try that and then start again, once the program starts to work I leave it running until I am finished, even if it's for a few days. Also, don't worry about the picture quality on the screen viewer window...the final JPEG you save is good quality.
2085199
The USB port only plays music (I believe in mp3 format) and pictures (in jpg). Movies don't work, unfortunately.
1192777
I just loaded them from my computer's picture folder and it worked. You can also take the SD card from your camera after taking pictures and insert it that way also. I hope this helps