Is this a new, used or refurbished phone? Do you have a warranty service?
11884
This is a new unlocked phone, warranty is 60 days for a return/refund and 90 days for an exchange.
1767382
The one I bought from Brown Box Bonanza (Amazon) was new. The warranty is one year. You can go to the Samsung web site (Samsung.com) and read my review titled "Very good phone but misleading box contents and features". One other word of caution: although the phone is sold as "unlocked", it is locked to the AT&T; network. I fiddled with it for three days until I came about the right way to get an unlock code from AT&T.; I was lucky because I am an AT&T; customer and met some other of their requirements, otherwise I would have got stuck with a worthless paperweight.
585299
I would like to buy this phone, but I can't find information on warranty which is ridiculous
1123415
Yes the phone i bought is brand new, in sealed box. And works in GSM 850/900/1800/1900 and 3G/HSDPA 850 / 900 / 1900 / 2100 Cheers...
2131086
My seller stated no warranty- but I received a warranty card with the phone.I am in Guatemala and the phone works here. Worked in the USA as well :)
1913280
It's unlocked, so of course no warranty. Avoid this phone though. It's garbage.
1236074
Can't say if they were new or not but all the phones have been working perfectly since we got them in Dec, 2012. They were refurbished but looked and were packaged just like new ones. We're very pleased with ourselves for purchasing them.
1138498
I ordered this phone and they sent me a used one!! I had to return. Make sure the box is new with the plastic on it and sealed. It should come with a small booklet, but its easy to follow to instructions on the phone. Hope this helps If its new
1190448
My phone has manufacturer warranty. Also it's a refurbished one and it was like brand new looks as if it was never used the box and inside packaging was excellent! I love my phone it's everything and more than I could have wanted in a phone I don't think I could have made a better choice!!!
2270758
Appears to be refurbished. Comes in a retail box. Bought 4 phones, 3 do not work well. Microphone appears to be defective.
1050938
For the money, buy a newer phone. It was near $50 when I bought it in October and it's already starting to show signs of aging (slow loading, apps crashing, etc). There is no warranty, either.
1517010
I am not the seller...no warranty. I purchased mine new not refurbished. Sorry can not help you.
2250260
Well it's hard to tell if it's BRAND NEW, mine came in a small AT&T; box, but it wasn't a original box. I had no blemishes or anything else on mine. Looked perfect! As far as the warranty I believe it may be a 60 or 90 day warranty (as it's 30 days for a refurbished one). But if you're really concerned get the squaretrade warranty which would cover it 1-3 years. Just keep in mind galaxy s5 is coming out so the S4 will go down pretty soon!
72201
It was a refurbished phone, did include a charger & battery. There was a 14-day warranty, but the issue happened shortly thereafter with the front screen not working.
1595709
yes,when i bought this phone,it said new.when i got the phone i opened it and it was new and it works great.they are great phones and they do not make them anymore so i also bought a spare. i hope this will help you.
141979
hello! this phone is new ? in their comments say it restarts. Please clarify this doubt. thanks you!
415600
It appeared to be new. Either way new or refurbished they are nice and we are very happy with phones and the price.