How do you view backed up files to make sure they are there? How do you transfer backed up files to another computer? When I tried to to that, the device will only ask me if I want to back up the computer. I don't need to back up. I just need to copy the files (that should be on this external hard drive) onto the second computer. No book, no instructions. It seems like it is designed to plug in and trust that it will do the back up. If it won't, Toshiba doesn't care. They have my money and it is out of warranty. Don't waste your money on this one. How do you view backed up files to make sure they are there? How do you transfer backed up files to another computer? When I tried to to that, the device will only ask me if I want to back up the... » Read More How do you view backed up files to make sure they are there? How do you transfer backed up files to another computer? When I tried to to that, the device will only ask me if I want to back up the computer. I don't need to back up. I just need to copy the files (that should be on this external hard drive) onto the second computer. No book, no instructions. It seems like it is designed to plug in and trust that it will do the back up. If it won't, Toshiba doesn't care. They have my money and it is out of warranty. Don't waste your money on this one. « Show Less
2908
What computer and OS do you have? It is quite simple HDD To use I had mine for 3 years now. I will help you if I can but I need to know whether you on windows or mac?
2909
actually to my I've had wonderful! excellent... This hard disk brings a program to support but I never install this program, use it as a mass storage and it has worked perfectly! Thanks -en realidad a mi me ha ido de maravilla!!! excelente.. este disco dura trae un programa para respaldar pero yo nunca instale ese programa, solo lo uso como almacenamiento masivo y me ha funcionado a la perfeccion!! gracias
2910
Thanks for all the answers. Actually, I googled this and found out I could just drop and drag files using the Computer screen and that it working great to transfer the photos.Thanks again.
2911
http://www.justanswer.com/sip/toshiba?r=ppc|ga|2|HI%20-%20Appliances|Toshiba%20-%204&JPKW;=toshiba%20manual&JPDC;=S&JPST;=&JPA;D=24932317378&JPMT;=b&JPNW;=g&JPAF;=txt&JPCD;=20120125&JPRC;=1&JPOP;=Darren_Andrew9sec_Test&gclid;=CI_94MLG-LgCFchDMgodZTAA0A this is a tech support site where they answer your specific questions
2912
Normally when you plug in you should see the files on the drive from my computer which you can transfer, delete or copy to, sometimes computers asks you if you want to backup to a storage device, you should choose no, other than that if you keep on getting this backup issue there are free software you can use to retrieve your files from hard drives.
1328005
I can't either! (make the NTI Back Up Now software work). I'm not very technologically savvy, so maybe I'm doing something wrong. Next, I tried backing up files using the Windows (I think) software that's already on my (Toshiba, with Vista) computer, because I was about to ship my computer and didn't want to risk losing files in transit. I thought I had backed up the photographs and documents that I deemed essential, but when I checked the drive to see if my files were on it, it is empty. I can't find any user manual for this on the web. Maybe it's the fault of Vista. Any suggestions?
482506
I have been loking around for an external drive, and I've noticed they all fail! IMO the best way to gois to have 2 of the drives and do a periodic copy of each to each. I have a free agent on my mac and it has been working perfectly, but I am looking for a drive to back up between a PC and a mac. Two cheap drives may be more reliable than a single more expensive, since they all fail and you cant "pay out" of the uncertainty. Change that: Buy two expensive hard drives and dont even fool with the Seagates..
2081754
I wrote you a response (which is below) but I realized you might be confused as to what this product is. This isn't an external hard drive. It's a hard drive enclosure, it's basically an empty shell that holds a hard drive. You have to buy the actual drive separately You should be good in that direction PC to Mac. Windows uses the NT File System on it's drives, Mac's can read those files and copy them to the mac, but mac's can't write to a NTFS drive. So you couldn't add or save anything on to the drive. A solution for this would be to make a partition that's FAT32 both mac and windows can read and write to that, it's the file system flash drives usually have. Sometimes there's a 32GB limit on FAT32 drives so you might not be able to turn the whole drive into it. But you can partition one drive into multiple parts.
1260146
Easiest way if both computers are not on the same network? A USB transfer cable. Connect the cable to both of the computers. Then go to "My Computer" on both computers, and you should see each other's storage device. Here's an amazon link to a suggested product: Belkin Easy Transfer (F5U279)
2005786
This kit is exactly what you need to connect up a hard drive that is not in a computer. There are no instructions on how to connect up the cables or how to check a hard drive once it has been connected. If you know very little about computers, then you might want to checkout some "YouTube" videos to see how to connect up a external hard drive.
1981109
Hey, I found really good instructions online.. It's already formatted in fat32 but it needs to be set up on a laptop first.. After you do the setup you just plug and play. It's been a great storage device so far.. Feel free to get back to me.. Oh yeah, it was on ehow.
1245411
Back up devices / programs do not back up software if you are referring to programs like Word or Photoshop, etc. or any other .exe files. They back up your Word files for example but you will need the Word program to open the files. If, for example, you have all your financial information saved in Quicken, backup software and devices will copy it but you will need Quicken to read them. I hope this helps. The Clickfree drives are terrific and you don't have to learn new software to use them...just plug it in, tell it what you want it to back up, and go for coffee.
1577969
Well, a USB back up? SO you have turned it into a external hard drive? If so it most likley just needs to be configured into what you want it to do. Odd though, never had this problem with any hard drive I have ever worked with or bought.
691901
Unfortunately, there probably are those occasions where items just malfunction. I have not had that experience to date (fingers crossed), but these external hard drives all seem to eventually die. The best back-up is to have two and to also use some type of internet or Cloud back up for important files and documents.
258045
I have found that if I unplugged the hard drive from my computer, and then plug it back in, the files appear on the hard drive again. So now I just leave it unpugged all of the time and only hook it up to my computer when I need to copy something over. I also called Western Digital back last year and they were willing to take it back and send me a new one, so if it's still under warranty you may want to try that.
432194
yes, i backed up my old desktop, my laptop and my new desktop. You do need to know what the file size for each item is and whether or not you have space to back them up as well as add in the future. I had a 2.0TB drive and my old files were 1.0 TB so i had space. when you plug in each device it should read which device is connected.
1100437
Warning!!! If you "store" your photos on "any" external device as opposed to "backing up" to an external device, then you don't have a backup. So if the external device fails, you will lose all of your data. Always make sure you have multiple copies of important data, not just a single copy. This happened to my daughter. Luckily for us, I had made a copy of her external hard drive containing literally thousands of pictures. I now have also copied those pictures to an online backup services (I use amazon s3).
1877802
Well once it is complete you can navigate to the seagate drive through finder and try to open the files to verify they are there. How it is done? I still have not gotten it to work, but seagate sent me some info because I have had trouble. Check seagate's website.
241474
Why is it necessary to have a Mozy back-up? My understanding of this product is that it is a "bridge" to the Internet that is connected to external hard drives. Are you backing up your hard drives?
1120023
So is better having DVDs for back up?I have a SimpleTech external HD I use to back up my data maybe once a month, I don't use it that often. I have one year with it, it's never failed. But I wonder if I'm only using the external HD for from time to time back up it will last longer or not.
1935859
Usually you don't need to back up your entire HDD, just the data and usually just the My Documents folder. And perhaps some other areas that you save data to. You can either use a backup program or just plug it in and copy/paste like you would any other location on your PC, you can also keep the flash drive plugged in and share it on your network as network storage.