One prong of the tool I just received is bent out. Is this normal or did I get one that is defective?
29912
Definitely defective! I have purchased several and all are as they are supposed to be. Straight.
29913
Richard, If you've never used it, and it came out of the shipping box that way she was dammaged prior to shipping, or mfg. flaw. Prongs are supposed to be straight. No in, out, left or right. Sir I hope it helps you. Best wishes..Dennis US Army Ret.
29914
Return it,it is damaged and if you try to bend it back into place it weakens the metal attaching that prong.
29915
Richard, If you've never used it, and it came out of the shipping box that way she was dammaged prior to shipping, or mfg. flaw. Prongs are supposed to be straight. No in, out, left or right. Sir I hope it helps you. Best wishes.. Dennis US Army Ret.
1515461
Try another outlet and/ or make sure the handle is in the downward position. If that doesnt work, return to distributer for refnd or replacement.
1687756
I like mine I always wanted one. I had no problems make sure base is level and both polishing ends are seated properly on the shaft if it still wobbles the shaft must be bent then I would return it
562763
I just ordered the strip and should get it Thursday. I will let you know then. I have a feeling it is not a right angle plug though.
489566
I don't think that is normal. It doesn't do that with WORX chainsaw I currently use. You probably should call the manufacturer about it.
1127147
Is it possible the door is open? Or is it possible the needle on the throat plate is bent? Were you working with some thicker materials? Mine bent and I had to replace that piece. Good luck.
908848
Now that you mention it, it was in there pretty tight. I did use the correct type of screwdriver to eventually open. Im looking at the screw that was rremoved and its stripped. I guess I will tread lightly next time the screw needs to be undone. This sounds like its a defect overall in the product workmanship. Good luck.
1728491
I am having the same problem, did you find an answer to this??? Oh wait.... got pliers an pulled on it..... now it is working. I thought I was going to break it.
651687
Sorry, I don't know what is the problem with your tool. It should be ok, but may be the place which sold you the tool can help you?
1808453
This didn't happen to me, so I would assume that it is not normal and is the result of a manufacturing defect. If you bought it on Amazon it's easy to get a return authorization, order a replacement, use the questionable unit until the replacement arrives and then send it back. I would do that simply because it might keep coming apart in the future and at that point you wouldn't be able to return.
757060
That happened to mine when it was shipped so I called 800-4DREMEL, somebody there walked me through the process. It's sort of hard for me to explain but I'll try. Take off the collet nut, if you see a silver colored shaft still sticking out of the nut pull it out if you can, if you can't pull it out then push it out using something hard like a pen or the little screw driver/wrench thing that came with it. Then put the collet back into the dremel unit followed by the collet nut, then the shaft that has the drum disk goes in and tighten it down. Hopefully that helps somebody. If all else fails call the nice people at the company. I was very pleased with their customer service and my dog is pleased that I don't use the guillotine clippers on her anymore.
302462
No, it is not normal. Return it to vendor and let Amazon know it is defective and could cause harm. Your return shipment fee could be waived since return is not your fault.
2133398
Yeah you might want to send it back or call the provider. If it's not defective it may just be the needle.
247909
Not normal, I never had a problem with mine. First thing I would do is check the blade to make sure it is the right size and check for warps
1151536
The one that I received the mandrel bent 90 degrees shortly after turning on. The second one bent within the first 3 inches trying to cut 1/2 inch plywood. Of course I had waited to long to try them, so no warranty left.
871135
Unknown. Mine was so visably bent out of shape I returned it without attempting to use it.
1701476
may variables to this question. When did you buy it, who did you buy it from, standard use?Amazon will return if defective upon purchase. Mine has been work good & strong for the last 10 months daily.