In the instructions it says that you should hear a click when you snap the legs up. I don't hear it and the potty collapses when she sits on it. Help?
11569
Also, I find it easiest too put the legs in the stand up position, put it on the floor, and then push straight down on the ring till you hear the clicks. You can also do the opposite, put potty ring on floor & push legs into ring while on the floor
11570
That means you're really not clicking it into place. You have to push very hard (and pull really hard when clicking it out of place) If you look at the very top the legs, there will be a little circle with a hook like thing on botg sides. That has togo into the little blue space at the top. It's really tricky but you will hear the click and make sure it's clicked on all 4 sides
11571
My advice would be to watch YouTube videos of potette plus set up. Once you have the legs in the stand up position, you need to push them up into the potty ring part. You should hear 2 clicks per leg, one click on each side of each leg. Once you get those 4 clicks, the potty is extremely sturdy & I believe supports 70 pounds!
11572
The other suggestions offered will help you lock in the legs. Once they are locked in we decided to keep the legs in the locked position and store it like that so that it would always be ready. We keep it in a large Gymboree plastic bag along with toilet tissue, wipes and the liners so that we are always prepared.
1314418
It does make noise just open the doors, or use dancing area behind the doors or press the frog in the sink hope it helps JN
2227647
Make sure the wheels are snapped on...I did this also, but if you give the wheels a solid push, a very definite click sounds and the wheels do not come off. Press hard to be sure they are clicked on, not just put on.
817932
Make sur you push it down. It should kind of click. Once in, it's pretty secure. If not, something might be off.
1942211
Hi, I don't think so. We have this same issue, but deal with it since it's a great seat for potty training.
1076765
You have to open the top where the seat is the legs should spread apart. You may have to twist the extension to loosen it.
2250177
There is an almost continuous creaking sound emanating from behind the seat where the sliding seat meets the seat track. It appears that the two do not fit snugly, even when the knob is tightened, leading to this very annoying sound. I've tried inserting a rubber wedge into the place where the track and seat meet, but it still doesn't solve the problem.
2043096
Turn it upside down seat part on the ground. Pull up on the legs, snaps out . Mine came unassembled so it comes out easily, yours maybe not so easily. Popping back in is a little harder, if I don't get it snapped in good, my legs come out moving it .
1706886
you have to pull down really hard ... a child should not have to be so rough on it but if not forceful it seems stuck .. you have to hear a click to make it stay up and then use force every time to change .. bad product..
1737009
That's what I thought initially. Well, it snaps :) just use more force to snap it in, no worries, you won't break it :) after you use enough force, you should feel/hear as it clicks in and them it will be tight and stable.
1287744
Hi Amanda,I don't believe so...a piece may be missing or it may be loose. We are using ours now for a 16 month old and we have not heard a clicking sound before...before disassembling you may want to check the manual, it may be part of the features but that sound does not seem right
928595
We have found it can be noisy. It's on carpet so we move it slightly to rebalance and reduce the noise. Some times we even tap it on the side to giggle it a little.
1220220
The frame of the trampoline doesn't move when our 2 year old jumps on it so we don't hear her in the basement right below at all. When she jumps off of it onto the floor....a game she loves, it sounds like an rhino is about to come crashing down! Yes, your neighbors will not like that!
1511423
I'm wondering about this as well...seems like it would have this issue. I just got one but am concerned about using it until my 4 month old can roll in all directions and right himself if need be.
1872764
I just received mine and noticed there is very slight rocking and the 4th leg is not touching the floor like the other 3 but not big enough gap to put a book under, thought maybe its a safety design feature but not sure. I may get a better idea once I start using it.
2184448
2 things. 1. Make sure the front metal frame that it clicks on to, is slid all the way out. It telescopes in for storage. If it's not fully extended they won't both "click." Also, sometimes when we put the carseat down, we have to rock it back and forth side to side a few times for it to click. Overall, this is probably the best purchase we made for the twins of anything :)
1915719
No, my daughter jumps on it and the only noise i hear is from the actual crib squeaking.