We have a black cooktop (renters). Previous tenants created some kind of super crud. Anyone have luck scraping years worth of ick?
11003
I have a white cooktop on my stove and I have always kept it looking like new with Cerama Bryte liquid and also the scraper and small cleaning pads and I LOVE The way they keep my stove looking without any scrubbing to speak of! I have never let it get a lot of crud on it but think perhaps the using the scraper along with the Cerama Bryte cleanser you might be able to get the crud off. I think it would be worth a try anyway. Good Luck!
2015476
Good morning. There is the old fashion way to cean the boiler with a 50/50 mix of water and vinegar.(Natural) The other possibility is going to the next drug store or supermarket and get a bottle of softening agent(chemical)
1124702
In a moment of laziness I put this pan in the dishwasher and it looks horrible! Black areas and streaks of strange colors all over it. Now I'm searching the internet to see if I can rescue the pan or if it will always look that way!
1027671
Yes!! After about a year of use. I've tried scrubbing it clean, but it still has black discoloration. Any ideas about how to resolve this?
254644
Sorry, but no. Ours are going on 15 years old now (what? how did that happen?) and are all in near new condition except for the fry pans, which have some build up, but no pitting. Maybe it is a newer formula, since yours are only a year old.
96820
i just cooked fried rice with this wok and I had black bits come off! I can see lighter metal where the black come off. I don't know how that's possible for cast iron.
1455563
I had the same poor experience. Kept trying different things for months. Different heat, different oils, adding oil after the pan heated, etc. etc. After rubbing the skin off my finger for the 4th time trying to clean the stuck-on stuff off (even AFTER soaking all night) I figured it just wasn't worth it.
1572886
Terry I have never seen a black residue come off of any steel pots I have ever owned. So I have no idea what it is. Sorry.
2155449
I have done this several times now and endorse the other answer here: butter helps to brown the exterior, it hasnt burned on me yet, and I am still in awe of how easy this thing is to clean up. Enjoy!
2137297
I have the exact same problem!! If I could return it I would. Not sure if I should throw it away or try cooking them twice? How long have you had yours?
309322
Thats not good! We bought it and have used it a lot - and no problems. If you got it from Amazon, have you contacted them first to see it you go through them or Weber? Have you cleaned it off with a brush? Maybe its clogged.
112499
I sure haven't tried that. I would suggest a mild bleach and water solution rather than boiling water. Good luck!
431188
Had the same issue. I could live with that but not the interior cleaning issue. Food results great but after about four or five meals interior was impossible to clean. Started to set off my smoke alarms. Decided to return it.
913143
I had no problem if you follow their instructions. The key i think is first getting the protective coating completely removed. Love the pan!
1595916
I have not had this problem . I suggest you boil some water and baking soda in the pan on top of the stove, let it sit overnight then wash it as usual, I always line my pans with aluminum foil to prevent this from happening to any of my baking pans. I truly dislike scrubbing pan and this saves me from that dreaded chore Good Luck
195085
Hi, My in-laws have this product and we use it quite frequently. I don't know how long they have it but it is definitely a few years. I am currently wanting to get one because it gets a little embarrassing to constantly stop by to borrow the hot pot. It appears the one from my-laws does not have the problem with the scratches like the one that you are describing. We uses the wooden spoons or bamboo made drainers most of them. I don't remember if we uses anything metal during the course of our usage. Perhaps the quality either has gone down or perhaps it was something that you did. Btw... you are just getting the "mass" to respond to you. You should call Amazon.com or go to your order page to initiate a return request. If it has been a while since your purchase, perhaps you need to contact the manufacturer for answer. Let me know if you got this work out. If it is indeed a quality issue, then, I will continue to do the borrowing vs. buying.
1190988
try using a bamboo skewers. You do have to throw it out after each use though