Would you reconsider a return? My cat passed away 10 days ago &amp; we have never opened the box
8265
Did you ever hear from the company??? I'm interested in whether or not they even care, because they never contacted me after my cat lost it's toes in the wire of the cage, and they never returned my calls! Thanks!
1392540
Oh, good. Weird I just noticed your original post was written a year ago! I'm pretty new to Amazon, but glad I could help kinda. lolWhoops, and I didn't know my name was "Giggles the Cat"! I forgot, I guess. I was afraid of Amazon for a long time, and guess I just created an account a long time ago, but didn't order anything until a few months ago. December 2011. lol. That's funny. Giggles the Cat. How can anyone take that seriously, jeez. I wonder if I can change that. lol
780652
Dispute it on your credit card. Basically you are screwed. No original box, no return.
797540
Jimmy, I would not order this thing. Considering response from GiJoy it sounds like you would be dissappointed. I ordered it on Feb. 15, 2014 and despite telling Amazon 3 times that I haven't received it, I still have not received it. Do you and others think someone at Amazon or shipper may be asleep at the switch????? This is especially disturbing to me, since one of these messages was included with a message giving them glowing praise that they chose to publish. Do you think that their customer service has shrunk to the level or Sears and other now defunct big box stores????? LOL, George Jimmy, I would not order this thing. Considering response from GiJoy it sounds like you would be dissappointed. I ordered it on Feb. 15, 2014 and despite telling Amazon 3 times that I haven't received it, I still have not received it. Do you and others think someone at Amazon or shipper may be asleep at the switch????? This is especially disturbing to me, since one of these messages was included with a message giving them glowing praise that they chose to publish. Do you think that their customer service has shrunk to the level or Sears and other now defunct big box stores????? LOL, George
2206173
It is still sitting in the box unopened...we were just to lazy to pack and return and it is too late now.Sorry I am sure you were hoping for a better answer
1013766
Thanks for your question! If it has been less than 30 days since you purchased this you can return it to Amazon. Our Online Returns Center will guide you through the process:
706495
Hi Jack - I actually never opened it, and was unable to ship it back, any chance you are in the NY area, you can have mine at a reduced cost.
627029
My order did not come with hardware, so I called Amazon and they shipped out one that had hardware. It must be an issue since it has happened to me also. My cats love this post. The return process was extremely easy. Good luck.
1229079
I put the cat in the box a couple of times (she did NOT want to go in there head first, but I didn't let her vote). Then I got rid of the other box. The new one is in my room where I can supervise the dogs better, and Hebe never even went looking for the old box.
1306059
Great question. However, since you watched the video, you probably already know to contact Hoover directly or "hit (them) up on Facebook" for any questions regarding the box .I bought this vacuum a few months ago, really an awesome box.
1027335
I doubt u can. Send the complete box back and get a new one, that is what I would do.
537618
Hi, Ive bought but unused as my cat prefer to b out of t enclosure.. So it's stil untouched.. Mayb you like to purchase it direct Frm m as it has not been used
2206174
It is still sitting in the box unopened...we were just to lazy to pack and return and it is too late now. Sorry I am sure you were hoping for a better answer
348123
I have made a lot of scans yet so I have not had a problem. I f I were you, I would cotact them and ssk them their policy for returns they may repar or exchange it. Good luck!
2211497
Hey ... I'm so sorry that I can't help .. Cause I have never open the box .. I have it at the storage ... Good luck !
1760903
Honestly this not worth of investment, since I was not able to open mine for a while coz I'm always busy, when time comes that I was able to hook up on my system too late for me to return so I just throw it to garbage out of frustration that where it belongs. If you still has time left for you to return hurry to get your money back. Good luck.
1622459
I'd return it! If it came fr Amazon they need to know & if it came fr one of their vendors they need to know! What a waste. Go up your acct online & look up your past orders & click to return it! I've had mostly good but a couple bad packaging experiences. They often send follow up emails to rate just the packaging on irders. They care about that stuff. Do it!