Does it matter if the brim gets folded?Mine was shipped folded which left deep creases in the brim.
19460
It doesn't matter at all. The whole hat will "come back to life" once it's on and pulled into position. My hat sits on a shelf when I am not wearing it, looking more like a green hubcap than a hat, but looks great in a flash. I feel sure you will love you Tilley, they are great.
19461
same with mine....I soaked it in water then set it flat on a table...it straightened it out...
19462
I don't believe it will be a oroblem, but both Tilley and Amazon are both such fine companies that I'm sure they will stand behind the product if your issue doesn't resolve itself in a short time. Tilley makes a great hat!
19463
It's fine. I roll mine up and it always sorts itself out. It's the best hat ever
19464
I would call Tilley in Canada and explain your issue. I believe they can suggest a way to remove the deep crease. Otherwise, it's a outstanding out of doors hat!
19465
Soak thoroughly in hot water. Shape as you like. Let dry, preferably in sun.
1768739
Mine was like a pop up so really didn't have any noticeable wrinkles. They should settle in a few days after being open.But I'm sure a little steam should work without damage. I just wouldn't touch it with an iron. A steam machine wouldwork best if the wrinkles are really bad.
664091
It came in a poster box, no stronger than any other cardboard box, long and skinny. Somewhere along the line, USPS personnel must have bent the box right in half and delivered it still bent, thus causing a terrible crease across the entire poster. If you're lucky enough that the package is in good, caring hands, it should be just fine. Good luck!
1782091
It can be creased but doesn't hold a fold by itself. I guess it would if it was inside a book or something. I hope that was helpful.
1839071
I happen to live in Hawaii, so don't know if it is the heat and humidity that helps to go back to default shape. I have a smaller brim hat that I have used for travel for several years. I have this hat hanging up right now unrolled just in the circle with velcro and it seems to have gone into the correct shape by itself. Maybe a light spray of water to soften and then shape? Sorry no real answer.
223621
My hat came out of the suitcase about the way I put it in. It is always wrinkled, but I never fail to get compliments on it. I roll it vertically, so that the only chance of wrinkles is on the crown.
713489
I certainly would not presume to know if this is typical, however I'll offer my opinion; no, it would likely NOT be typical. Mine had no such creases.
1671390
No I did not receive the case with creases. I think the case is great. Return the case and order it again from the same vendor. Sometimes they will have a defective one in the batch.
45286
Mine was like that after it was unfolded, but after 24 hours it evened itself out and had no wrinkles. I would let it sit flat for 24 hours and if it is still like that I would definitly return for a new one.
66672
Mine did, but I have heard others say their's came rolled or folded.Luck of the draw????
155632
I would check with company that if you wash it and it doesn't remove the crease, you can return it to them.
1050503
I did pack mine, but I did not fold it. I was afraid to. I packed it with the crown down, and little stuff around the crown to help keep its shape
952122
It was folded in shipment, but not enough to crease it. I haven't seen where it affects the usability of the strap.
399387
Mine was folded and what I got was not what was pictured. Also creased. I don't know if they will ship rolled
1842844
It is supposed to have a crinkle effect to the fabric. I threw mine in the dryer on low for 15 minutes with a damp wash cloth to remove the creases from the packaging.
2147931
The flag was in it's package. I don't remember it being folded at all. If it was, they wrinkles have certainly come out.
1519464
If folded the wrinkles needs to be ironed or steamed out but because of the tie dye look of the back drop it doesn't look bad with a little wrinkling. We keep it folded and just take a hand held steamer to the large creases. They come out easy. It's a great back drop