who should i contact if I have defective speaker on Sole F80 I bought Sole F80 few days ago and I already noticed that sound from left speaker became all distorted and static like noise. Does anyone know if I should contact amazon or Sole directly? I spend 1500 dollars on a product and it already has broken part in it!!! who should i contact if I have defective speaker on Sole F80 I bought Sole F80 few days ago and I already noticed that sound from left speaker became all distorted and static like noise. Does... » Read More who should i contact if I have defective speaker on Sole F80 I bought Sole F80 few days ago and I already noticed that sound from left speaker became all distorted and static like noise. Does anyone know if I should contact amazon or Sole directly? I spend 1500 dollars on a product and it already has broken part in it!!! « Show Less
5750
Contact Sole. They will send you the part(s) and have someone come and install it.
1690319
Depending on how long ago you bought it you should be able to return it. I think it's either 14 days or 30 days for returns, but the speaker itself may have a warranty that covers a longer time period as well. I think the first thing you should do is to contact the seller, i.e. Amazon or whoever Amazon fulfills the order for and tell them your issue. Then see how you can return it (whether exchange or refund). Also check the iHome product website to see if they have any info on faulty items and warranties. Good luck!
1738660
Not normal at all. Several issues can cause this, i.e. bad grounding, poor shielding, RFI or EMI from nearby devices/outlets/power wires, faulty amplifier, etc. I personally have 2 F12's and have sold several more to customers and have never had an issue with them.
2141644
Contact Seller in 'Seller Profile' to ask that... I paid only about $8 for mine, it would probably cost more for shipping than to get another one though. ( If yours is defective, and you purchased through AMAZON, There should be the 'Amazon Guarantee' on it. I would recommend that you contact Amazon Customer Service at their phone number for more info. You can find it under 'contact us' on your Amazon account page... I hope this helps... )
1260549
I'm not 100% sure but I think that you do. I would contact Monoprice, tell them what happened, and see what they tell you. http://www.monoprice.com/home/home.asp?pn=contact I would at least try to have them help. I would be sure to tell them that you have been very happy with it until it broke. The nicer you are the better chance you have of getting help from them, warranty or not.
79122
If it is the speaker itself, take it to an authorized dealer and you will get a warranty replacement. You have a one year warranty on it. Go to Pioneers webpage and it'll tell you were an authorized dealer is.
1525337
Yes. Send it back and ask for a refund... same problem here... sent my bass back. Waited a month still no bass. Asked for a refund... still waiting... get a refund asap
1633323
Sorry to hear that. The oneI purchased for my daughter are still going strong and my daughter plays it pretty loud. She loves her little speaker. She carries it in her purse when she is visiting with friends and takes it out to listen to her favorite tunes. It was a great investment. There should be a warranty on them. Contact Amazon and ask them for guidance. You must have gotten one that was defective. That happens. No complaints here.
274043
I purchased these speakers, and they did work for a short while. One speaker failed to work after a short while. I was probably still under warranty, but did not follow up with return. That was my fault. You might try Best Buy. Their brand Rockfish worked for me.
548001
I bought this item from Amazon, but when goods arrived, it has 2 normal speakers, and none with soft dome tweeters & woofers. What should I do to contact the seller? Pls help. Thanks.
2052419
Hello, What head were you using when the speakers blew? I'm interested as I just bought the 2x10 and the 1x15. From what I understand seismic audio has replacement speakers for sale. If you take off the metal mesh type thing in the front the speakers should be able to come out after unscrewing them. I believe you can replace the speakers with any bass cabinet replacement speaker, but I would replace them with the same ohm speaker. From what I have read while researching bass cabinets is that eminence is the speaker of choice to replace blown speakers with. Just make sure you get one that's made for this purpose. A quick google search should come up with some results. Good luck! Hello, What head were you using when the speakers blew? I'm interested as I just bought the 2x10 and the 1x15. From what I understand seismic audio has replacement speakers for sale. If you take off the metal mesh type thing in the front the speakers should be able to come out after unscrewing them. I believe you can replace the speakers with any bass cabinet replacement speaker, but I would replace them with the same ohm speaker. From what I have read while researching bass cabinets is that eminence is the speaker of choice to replace blown speakers with. Just make sure you get one that's... » Read More Hello, What head were you using when the speakers blew? I'm interested as I just bought the 2x10 and the 1x15. From what I understand seismic audio has replacement speakers for sale. If you take off the metal mesh type thing in the front the speakers should be able to come out after unscrewing them. I believe you can replace the speakers with any bass cabinet replacement speaker, but I would replace them with the same ohm speaker. From what I have read while researching bass cabinets is that eminence is the speaker of choice to replace blown speakers with. Just make sure you get one that's made for this purpose. A quick google search should come up with some results. Good luck! « Show Less
2114674
happend to mine also. only 90 day warrenty...so its over probably. its just junk. it has bad wiring. u can take apart and fix yourself..i did and the speakers were blown....we just waisted 50 buck sorry
1665656
I do not have this problem. It could be just a manufacturing error. I would just contact the company about this issue as I do not have this problem with my speakers.
951860
Send the deffective part to shure, is the best thing you could do.They'll repair it for free if your guarantee has not expire yet. Good luck
1935332
I baught this item as a gift. As Yet I've yet to hear of any oriblem from the personI gave it to.Personally, if still under the warranty period, I'd return it to Amazon. OR I'd return it toSeard for repair. Frank Seard would probbaby
1509498
If it makes a quiet humming sound when you have your audio device plugged in/playing, the speaker is more than likely damaged. These speakers should be covered under 1-year warranty, but you will have to pay the costs to ship the speaker to Pyle's New York address (this is what I was told a few years back by a customer service associate). In my opinion, these speakers are more trouble than they're worth. Mine had about 3 months of regular use on the weekends (never anything extreme), before this happened. Hope this helps.
1251055
I'm not. Bought 1 had problems with it emoting a constant error tone. I talked to the co, and within 4 days they shipped me a new one. I still use the "broken" one - just with no sound. The new one they sent me has had no problems. I truly love them.