Has anyone been able to return cracked or broken baking dishes under warranty?
40955
Dear Frosty,Thank you for choosing our line of stoneware products. Stoneware carries a Quality Assurance Guarantee. Products offering a Quality Assurance Guarantee are guaranteed to be free from defects in materials and workmanship upon receipt of the product.Please note: Our stoneware products do not offer a replacement warranty after use of the product.Thank you for allowing us to be of service to you.Sincerely,Tonia D.
40956
My lg one broke right away, but didn't think to look at warranty. Disappointed that it broke so easily.
40957
We noticed a piece had cracked after removing it from the oven. I had placed 2 frozen fish filets in the bowl and it sat on the counter a few minutes before it went into a preheated oven. I did not try to return it under warranty as I figured it was my fault. it is now on a stand on my front porch with a plant in it. That was my wife's idea, and a good one, too. Many compliments on it.
40958
I have only used my once , contact Amazon they should be able to point you in the right direction.
40959
I can't say. We've had - and used - these dishes for months and never had a problem. I have absolutely the highest praise for the RR products we have and don't understand why some have had problems.
2144017
You might try the Trudeau company - perhaps they can supply one. Otherwise it looks you'll have to buy a new complete dish.
1881252
I really do not know what the warranty is. But I love my island and so does everyone that has seen it. I have never had any problem with the top cracking and I use it everyday for baking chopping, eating. I would buy it again if I needed another one in the future. I absolutely love this island .
1524416
No but, Hamilton Beach should be the one handling the warrantee. I would contact them, as long as your year is not up. I had one of their blenders I had an issue with and they sent a replacement part, with no problem. We actually look for their brand of products because all of the HB products we've tried have been top knotch.
707615
I found serving pieces are available. Sold at Replacements.com. I bought many items and have been very happy with everything and the safe shipping.
1009732
I believe the manufacturer does provide a warranty but the store you buy it from will also take returns typically. I bought mine from Macy's and they have a no-questions-asked return policy shoudl you have any problems with the unit. I love mine but have had two of the steam nozels crack. I think it's because I rinsed them with cold water when they were still hot. KRUPS will send you replacement parts at no charge as well. Hope that's helpful. I love the unit...
2090337
Try Gov.uk. Accepting returns and giving refunds. The law says the buyer has 6mths guarantee if the goods become faulty for no reason. Not damaged or abused.
1892403
I received four plates but three were broken. I called and emailed to have them replaced but never heard anything back. They were beautiful plates, I hope you have better luck.
887991
I don't think so. However, you might ask the seller for returning agreement whenever the unit is broken.
1689596
My dishes came from a company in Florida(Bealls). I ordered them a couple of years ago. They were very well packed and not one dish was broken or cracked. I'm sorry your experience was different, as they are lovely dishes.
1869411
If you search the internet for "replacement dinnerware", there is one website that you can buy individual pieces and there are some serving pieces you can buy as well. I just cant remember the name of the website.
960479
I would try calling the company, there was no warranty I had to fill out and send back. I may be covered for a year since my purchase, but that is what I would do call redken, I can give you the number in the manual if you need it
510624
Yes, there is a warranty. Just go on their site, describe the problem and they'll set up a return authorization for you. They're very responsive.
84870
Unfortunately no. I was unable to find any with a protective finish. So far no dishes have been broken.
1354800
I would contact the company and explain to them about the bottom being cracked and ask them for a new one, on them!
1710116
I took that piece out of my bowls, I don't use them , but I assume you can contact the company and see if they can replace it for you.
212576
Good luck I went to a site that is listed as their home page and tried calling the two customer service & order phone numbers that was listed. One number was a Toyota dealership the other was no longer in use. I also looked up issues an where to repair oven if needed and found nothing. Me being the skeptical person that I am decided not to deal with a company that seemed sketchy to me. I just posted a new discussion about the Secura oven.