What kind of warranty do you offer? I bought this set only a couple of months ago, and already two of the chairs are broken and not fixable.
2596
Wooooow. Sorry to hear that. Mine is still holding up well and it was purchased w/a deep discount because it was slightly damaged. Good luck in your quest for answers.
2597
I assume none Tania. Our table arrived with a broken bracket for one of the table legs. I did fix/replace it myself but did also report it. Nothing heard from them.
887061
Same thing happened to ours, very cheaply made. We were going to try to fix it, but it wasn't worth the hassle and chances are it wouldn't last. Unfortunately, we threw it away & bought a different chair.
310237
Do not buy those chairs, they are junk. I had to throw them out in 3 months. Unfortunately, the vendor didn't care that they sell junk.
1209132
I don't know if there is a "warranty" on the chair itself or not, however I posted a review on Amazon about the same problem and within a few days a Strathwood rep emailed me and they sent me a free replacement with free shipping to Afghanistan.
1578829
I would hope you have already had a lot of use from the chair, otherwise I would go back to the manufacturer for satisfaction. One way or the other I think this would be a question for the maker of the chair. An idea for you to consider is to look on line in your area for a folding chair repair service. I did this once, but by the time I took it to the place, considered my time, frustration and cost, I just bought another chair.
315418
In the box - there is a warranty - I believe it is a year. The screws provided are weather-proofed. We live in a 4-season region and so far so good. We did buy covers (on amazon) to protect our chairs in the winter. We've had these chairs for about 8 months now and look like when I first put them together. Hope this helps.
1306711
The hydraulics do not last. We've only had this chair for 10 months. Plus have tried to contact the company but their website set off my virus protection. Can't find a phone number to actually spesk to a human being.
1502379
I went directly to the chair company customer service, very helpful,, good luck
525898
i called flash furniture direct-and was able to get a set-but my chair was still under warrenty-they can replace up to two years after buying chair
1540605
I don't have an answer to this, but I will say that the company was very helpful and quick sending replacement chairs for the damaged ones we had. We didn't have to send back the broken ones.
2262304
The chairs I received were suppose to be new, ,but were damaged and not restorable. There was a previous RMA in the box as if they had been returned once before and damaged chairs were sent again. They were shipped from Overstock.com. I reordered a different chair.
1559798
I don't know the warranty on these stools but I can tell you they are not good quality. They keep loosening and they can't be tightened. The wood is chipping so there are places where it looks like the paint is missing. I really wouldn't recommend these.
423353
Do not buy these chairs! They are junk! I purchased them in may and 3 out of 4 chairs are broken! I just throw them in the trash.The vendor did not respond to my emails . Beware
589847
They did not warranty my cover after it ripped on all corners of the covered chairs. I only had it for 6 months, by winters end it was to late.
476557
Sorry...I can't help you. These chairs were delivered to our summer cottage while we weren't living there. They were put together by someone other than me, and I haven't really seen them yet!
1325119
Possibly the manufacturer could help you with that. I haven't had any problems at all with the chair in well over a year; however if it has broken down for you in a short period of ownership, perhaps the manufacturer will replace the legs. Good luck to you.
2256782
I have given the chairs to my daughter for Christmas. I will check with her Monday and get back to you. She is now on vacation.