I just changed the 3 batteries and I cannot turn it on with the remote. Does the remote need a battery change?
17489
The remote does have a battery in it. It's not a standard size, but I would try changing that.
17490
The light itself has a switch and must be turned on for the remote to operate. First turn the light on with the button on the light then try the remote. If the light still doesn't work then it may be the battery in the remote needs replacing. Felix Vermette
1299379
Did you put the batteries into the remote? Did you put the batteries in the correct way?
949516
I haven't had to change mine yet. Had similar frustration with another remote and took it to Batteries Plus franchise and they figured it out. Chances are it will need a battery they sell and not available at Home Depot, etc. That's my suggestion.
716979
I would make sure the candle had good batteries and was switched to the "on" position. Also check to make sure the plastic tab protecting the remote's battery has been removed so it will turn the candle on and off. If it still does not work, the remote's battery may need replacing.
833061
Try replacing the batteries. If this does not work, contact customer service for replacement of remote under warranty.
1114586
Do you have them set to "On"? If not, set them to On and then you can turn them off and on with the remote. Or check to make sure nothing is covering the battery, or that you try a new battery. I have never had problems with mine working.
2132187
Yes. On the back of the remote you'll see an indention. With the indention closest to you, move the small tab, on the left, to the right and pull the battery door towards you. You'll see a button battery with a number on it. Replace with a new one of the same number. Be sure to install it with the number facing up, the same way the depleted battery was oriented.
931479
If you remove the battery, there should be a plastic strip underneath it to be removed. Once you do that and replace the battery, it should turn on. Hope this helps!
1193620
I don't think so. It needs to be programmed I guess. What do you mean by not working. broken? If not, did you try replacing battery of the remote. I never had a problem so far been using it more than an year.
93083
Not trying to be flipped, but did you make sure the batteries are in correctly and making contact? It has happened to me before that I misread or just assumed how the batteries went in. I bought 2 of these remotes and had no problems with them at all... Could also be you got a DOA remote... Sorry...
1206901
I purchased mine new, and it came with the battery. There is a cover on the back that can be unscrewed with a thumbnail or coin to check the battery. My remote did not need to be paired with the main unit. Good luck.
86388
Let me guess. the remote is powered by the camera battery. as a consequence, the life of the battery would decrease.I am only guessing, because I don't have the remote yet.
1300456
My remote worked just fine. As soon as you get it set the proper code install batteries and that's it.
420037
Why in the world would you need to get into the remote? Are you just trying to replace the battery? That is done from the bottom end of the remote if it is not functioning properly pull the plastic insulator tab out between the battery and the contact.as somebody who is busy messing with lots of LED lighting types and finding all kinds of problems and solutions of late I actually am really curious as to why you want to get in to the remote back. Maybe I'll learn something from you.
492714
sorry i didn't understand yourquestion i guess, looks like you will have to buy a new set, i looked for just a battery for the remote myself and never did find one or just the remote, i finally bought a new set.
1265220
Theres a battery for the remote and you'll need another batteries for the system. Also, there should be an instruction paper that came with it.
2018123
There is a little piece of plastic that needs to be pulled out that is protecting the battery. There is also a switch on the board that you can press to turn it on when it is plugged in. I used this method if I'm using my board at night because I don't want to loose the remote control.