Has anyone encountered "Login IP Address is Protected" error when attempting to log into SyncThru Web Service for this printer?
1608
I finally got an answer from Samsung's Facebook support! So far, they are 2 for 2 in solving issues that multiple live chats and calls didn't resolve with Samsung Customer Support (other than to tell me to ship the printer to them!). If you haven't already, install the Easy Printer Manager (you can do so from this link: http://www.samsung.com/us/support/owners/product/SL-M2825DW/XAA#). Then,- connect your printer to your computer via USB- Open Easy Printer Manager > select Device Settings, then Network Settings- From the network settings, scroll to the bottom of the list and look for Restore Default- Press the Clear button and your password will be reset after you power cycle the printer. I finally got an answer from Samsung's Facebook support! So far, they are 2 for 2 in solving issues that multiple live chats and calls didn't resolve with Samsung Customer Support (other than to tell me to ship the printer to them!). If you haven't already, install the Easy Printer Manager (you can do so from this link: http://www.samsung.com/us/support/owners/product/SL-M2825DW/XAA#). Then,- connect your printer to your computer via USB- Open Easy Printer Manager > select Device Settings, then Network Settings- From the network settings, scroll to the bottom of... » Read More I finally got an answer from Samsung's Facebook support! So far, they are 2 for 2 in solving issues that multiple live chats and calls didn't resolve with Samsung Customer Support (other than to tell me to ship the printer to them!). If you haven't already, install the Easy Printer Manager (you can do so from this link: http://www.samsung.com/us/support/owners/product/SL-M2825DW/XAA#). Then,- connect your printer to your computer via USB- Open Easy Printer Manager > select Device Settings, then Network Settings- From the network settings, scroll to the bottom of the list and look for Restore Default- Press the Clear button and your password will be reset after you power cycle the printer. « Show Less
1609
Thank you Ms N Boone. That has solved the problem. I had been back and forth to Samsung support 6 times and the final time the worker decided to send the problem to their engineers. Who trains these people and why is the Sunch Thru set up in such a way that non-tech folk are almost bound to fail! Thanks again.
1610
I finally got an answer from Samsung's Facebook support! So far, they are 2 for 2 in solving issues that multiple live chats and calls didn't resolve with Samsung Customer Support (other than to tell me to ship the printer to them!). If you haven't already, install the Easy Printer Manager (you can do so from this link: http://www.samsung.com/us/support/owners/product/SL-M2825DW/XAA#). Then, - connect your printer to your computer via USB - Open Easy Printer Manager &gt; select Device Settings, then Network Settings - From the network settings, scroll to the bottom of the list and look for Restore Default - Press the Clear button and your password will be reset after you power cycle the printer.
1611
Thanks to Ms. N. Boone for this answer. This is exactly what I needed to know to fix the same issue on my M2880FW other posters have experienced. Note to self: do not check hide the IPv4 address!
1612
Yep. I made "the mistake"to check the box for "hiding the ipv4 address" and after that I cannot login again into syncthru web service. (stupid!) I will contact the samsung operators the next days and if I can resolve this I will post also here.
210976
I'm assuming that the interface between your computer and printer is failing. Make sure the your PC has the correct printer as default. Also, make sure that the line between the printer and PC is properly connected and not crimped
1780484
It does for me but it really depends on the app you want to print from and the server you are connecting to. Server 2008R2 worked fine.
1906409
We're having a similar problem. It keeps telling us it is "Write-Protected." Tried reformatting several times under different OS's and same problem.
826362
Make sure to use a LAN cable to log into it not wifi. Maybe some other resource is using the address?
424901
What you need to do is buy a wireless router that supports dd-wrt firmware then you can properly reserve an IP for the printer so it never gets lost on the network. It is better this way than assigning a static IP to the printer itself because it could still try to connect to other detected networks and lots of crap happens. Don't forget to assign a password to the printer web interface else your neighbours could easily connect to it and mess with it if they want.
756694
Yes, I believe so, even though I didn't hook it up on a network (SOHO). The output of the printer status states that the network is disabled, which I interpret as a software setting issue rather than capabilities.
1019660
I am pretty sure you are out of luck. The company seems to have gone under and at least my version of the software needs the internet to get fully authorized to run.
825270
You are correct, this is a hard printer to deal with if you don't already have the IP address. A couple things you might try. If you have access to your wireless router, and can log into it with a browser, there is usually a router page for Attached Devices. Go there first. If it's only your computer and the printer, your computer name will show up, and a 2nd address should show up. That would be the IP address for the 2525w. If you don't have access to your router's set-up, then you probably have to put the Samsung install disk back in and re-install the driver. In that process, it will discover the wireless setting and set it up. You will see the IP address during that phase. The other alternative is to go on the Samsung site, go to the support page for the printer, go to drivers and software, click on the software tab, and there is a software for specifically setting up the wireless. That should do it for you. Good luck.
172169
Call the help desk; they are really good at walking through any issues with the printer. Great service.
1706225
We too have the IPad2 and iPhone4 and 4s and have no problems accessing the xPrint server. Try powering down the server for 10 sec and then powering down your printer then try again. That usually fixes any access problems I've had.
1932155
I'm having the same problem. I've called Canon twice and their tech support is useless. The Canon is replacing a HP all in one printer that never had a wifi connection problem. I also use a Xerox printer with wifi and also never have a problem with that printer.
414996
Just to add to the micro knowledge base here: the user name and password on mine were "admin" and "password" respectively (without the quotes).However, so far I have not been able to get past an "error 4" in the logs on a Charter Business account. Incicentally, anyone considering Charter Business service shouldn't. (consider it that is). Their attitude issues, and lack of technical knowledge are more than anyone needs to deal with.
1878502
I just installed it on a windows 8.1 machine. It gave me an error the first time, I just re installed and it worked. Have not created a document with it yet as I don't have anything on there to print with yet.
444983
Re connecting to network. U can't really connect wirelessly. It was very easy after I used USB directly connected to pc. Once that step was completed, I used the WPS function on my router and on faceplate of printer to sync up. It all worked fine for me.
1432669
you have to press the appropriate toggle switch to the corresponding computer you want to print from. It does not seem to detect it automatically.
1357139
Yes. Just put them on SSID#2. See this FAQ from Cloudtrax - https://help.cloudtrax.com/hc/en-us/articles/202211040-My-printer-doesn-t-work-