What is wrong with this case charger? I downloaded the app but the bottom green circle that measures the charging power of my case is not visible.
17248
I had a lot of problems with the software. Good case. I could not stream music through the connector or sync the unit. I had to remove the case to perform that task. I stopped using it I'm now using a UNU DX Protective battery case. Also on Amazon.
17249
Mine was an iPhone4 case. If you're having difficulties with your case, I suggest you speak to OtterBox directly (I'm no genius)- but here's a link I've found, hope it helps!http://reviews.otterbox.com/8831/apl2-i4sun-ion/otterbox-iphone-4-4s-defender-series-with-ion-intelligence-reviews/reviews.htm?sort=reviewTextLength
1884206
Well I let it charger like 2 hours .unless that your charger is broke. Try to power it on to see if it work.
89469
2 questions:Is it fully charged? If so...Is your phone sliding easily into the case or is it a difficult fit? If it isn't then it may not be connecting correctly to the charger.
1937103
I had the same problem. My first attempt at solving it was to order a new charger from Newton. It seems to have solved it for now, although now I have to keep is continually charging to keep the charge level in the green area. I'm not sure why.
482210
Patricia, are you sitting it on the charger correctly? I have no problem. If you are perhaps a return or exchange is in order.
1335140
Mine has been charging for 6 hours and still red, not sure what to do...Only time I saw green light was when I first put the batteries on the charger while still unplugged. I thought this was odd.
801187
I had the same problem, and returned mine. It started off barely charging and then would not even power on anymore. There is obviously a defect.
959474
Pull up on the top half of the case and plug your phone in like you would a charger. They are not defective. Mine works great. It's just a little bulky
1952738
It's supposed to turn green when is fully charged! I don't know what's wrong with yours ! You may need return it!sry
626317
Sorry, I still have the original charger. I suggest you check with Ematic. Good luck
432845
You need a different charger. Also note, the case causes a shadow when shooting with flash and you're unable to use the audio port when the case is on.
1910697
It's still charging the case. It means the case is mostly charged. Only when the light is green is the case fully charged. The red flashy light indicates the case has a low charge.
267279
I've had this problem with mine. Try unplugging the charger and plugging it back in.
210854
With the case charger about 3 hours or so -- I can't speak to the output current
1928920
I have the same phone, as does my husband. His case is different than mine, he can use the charger in the case, and I can't. It has to do with the shape of the cutout around the charger socket. I can hold it in place and get a charge, but it's kind of at a slant and I'm sure that's not how it's meant to be used. It does work well, the best solution would be to get a different case, check the opening before you buy it. A less ideal solution would be to carve out a little more space around the opening on the one you have.
2201962
Unfortunately, I have the same problem and no amount of charging is fixing it. It almost feels like there is actually no battery inside, or it used up its number of possible recharges. Returning it to Amazon. Will try one more time to order this thing.
54306
Try a different charger. My phone charger works on mine. Otherwise, you have to replace it.