Can you confirm the bottom plug is hot? My problem is my top outlet is switched and i need the bottom to work?
33314
Yes. Connections made to bottom set of metal prongs. Top ones are plastic, for alignment only.This assumes the usual household installation of the wall socket where ground pin is at the bottom.In commercial installations, the wall socket is often inverted so the ground pin is at the top.
33315
Yes. Connections made to bottom set of metal prongs. Top ones are plastic, for alignment only. This assumes the usual household installation of the wall socket where ground pin is at the bottom. In commercial installations, the wall socket is often inverted so the ground pin is at the top.
1872060
If the previous answer does not solve the problem, imo you must return it. But also try something else in the outlet you are using to ensure there is voltage.
848861
Not HOT, maybe a little warm when it's been plugged in for a while. Sometimes the heat from your computer can transfer over or if it's working too hard it can generate heat. If it's getting really hot then I would see about getting a replacement.
724368
Just re-read the question. I would guess that the bottom three work on the bottom plug and the top three on the top one. But I did not have any reason to check. Sorry for my confusion.
2088119
WE don't have a problem with ours, we just plugged it in and it works.Give it a couple days, seems like it took a few days to heat up it doesn't get hot.
1758373
My plug gets slightly warm but it certainly is not too hot to the touch nor is it melting. That sounds like a definite problem either with the stove itself or your outlet. I would try a different outlet and see if you have the same problem. I wouldn't leave it plugged in if it's that hot and especially if it's melting.
2281447
That is absolutely a faulty warmer, I'd get a functional replacement ASAP. Mine exhibits none of those characteristics when switched on.
703167
I haven't had any problems with mine. Not sure on that one. Just glad they are cheap enough to replace if there is a problem. I would be more than willing to bet that it's not the plug. Maybe check with Amazon or try to contact the seller if possible. Wish I could be more help with this one.
1647101
No, I have one plugged into the top outlet and am still able to plug something else in on the bottom one
2222173
So you, Plugged it in, connected the heat plate and flipped the switch on the right side? If it is not even turning on by the switch, did you check to make sure that outlet is working, if it is then something is wrong with The machine, Send a message to the seller, if you got it from mix wholesale they were great to work with. Good luck.
1792719
Mine is plugged into a surge protector with other items, and it works just fine. I would not guess that that should be happening. Perhaps you have a bad section of the surge protector. I'd try moving the items around on the surge protector and seeing if that helps. But, that shouldn't be happening.
374862
I've not found the cord to be hot or warm. I have two of these. I will check over next few days. I'd say only the plug/transformer maybe warm.
1668521
You Hav, to check the plug in end. If is the same ,Should work.and if you email the seller they should know. Best I can do
1515461
Try another outlet and/ or make sure the handle is in the downward position. If that doesnt work, return to distributer for refnd or replacement.
1834768
Only the bottom plug in the outlet is controllable by Z-Wave. The top plug is always on.
849247
Sounds like you might have a dud...if your outlet is on. Bad power supply or something in the charging process...
1880580
The co said it was defective, I have a third one now, I'm afraid to take it out of the box.The first one stopped working after2 months, the second one I turned on once and it wouldn't shut off.I unplugged it but it never worked so they sent the 3rd one. They didn't ask me to send the others back, so I feel they don't know either. The only suggestion they came up with is "don't plug into a surge protector strip". I wish I could help, other than contact the company, not who you bought it from. Good luck