Does anyone know how to *unpair* a cell phone or factory-reset the unit? I don't see anything in the menus or the manual.
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RESETTING STATIONSIf you have problems with the base, unplug the base to reset it. Plug it back in after at lease a minute. If you have problems with a cordless handset or want to replace, reset it:1. Press & hold END and # at the same time until you see the System Reset menu. 2. If you still have the base the handset is registered to, select Deregister HS, then select the handset you want To reset. If you don't have that base anymore, select Base Unavailable.3. To confirm, select yes. The handset displays Handset not registered. I got this from the D3588 User's Guide. I hope this helps!! RESETTING STATIONSIf you have problems with the base, unplug the base to reset it. Plug it back in after at lease a minute. If you have problems with a cordless handset or want to replace, reset it:1. Press & hold END and # at the same time until you see the System Reset menu. 2. If you still have the base the handset is registered to, select Deregister HS, then select the handset you want To reset. If you don't have that base anymore, select Base Unavailable.3. To confirm, select yes. The handset displays Handset not registered. I got this from... » Read More RESETTING STATIONSIf you have problems with the base, unplug the base to reset it. Plug it back in after at lease a minute. If you have problems with a cordless handset or want to replace, reset it:1. Press & hold END and # at the same time until you see the System Reset menu. 2. If you still have the base the handset is registered to, select Deregister HS, then select the handset you want To reset. If you don't have that base anymore, select Base Unavailable.3. To confirm, select yes. The handset displays Handset not registered. I got this from the D3588 User's Guide. I hope this helps!! « Show Less
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Unpair it from your cell phone by going into the settings and deleting or "forgetting" the connected device.
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Hi I had the same problem, so I called the vendor and he send me an unlock-code. But the whole thing looked suspicious. So I called HTC and let them check the IMAI or what ever that phone code is called. They told me, that the phone is not new but refurbished. So I called AT&T and let them check again and they confirmed. The vendor gave some weird excuses. I send the phone back on the same day i received it. I felt screwed and ribbed off. If I were you I would do the same.
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1. Remove the battery and the (sd card).2. Repace the Battery and start the phone.3. Reset the phone to factory setting.4. This procedure worked for me.Note: You must be selective about all downloads you use, I have found this phone is quite finicky and although it looks good it has a lot to be desired and doesn't measure up to the samsung galaxy note in performance.
1731247
Had the same problem. Tried all the usual solutions with no luck. It was well past warranty time, so I just bit the bullet and bought an individual replacement phone. Probably not what you wanted to hear.
1560869
I couldn't figure it out either. Eventually, I picked up a handset and was working my way through the menus under settings and came across the settings for the base unit. It allows you to turn it off through a handset. Make sure you find the settings menu for the base unit, not just the handset.
2028808
I pressed RESET on each device and that doesn't help. How to do I get back factory preset settings.
1450833
Have you tried deleting all app data? Can also remove and re install the app or if that doesn't work a factory reset will.
1635390
Thanks, Cheryl. Difficult to believe that a "new" phone came without a manual. All of the others, purchased from the Verizon store, did include a manual. Makes me suspicious. Are you happy with the phone?
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I just fixed everything after 3.5 hours of research. Samsung has a message on the most frequently asked questions. One of the questions referred to the hacked unit. They give instructions on how to reset everything. Eventually after following these instructions, and looking into my ip address etc, I got everything back to factory settings. I appreciate the web page help.
2001136
WHat do you mean by unlock? i know how to restart it to the original factory settings.
5844
Yahoo answers says to hold down the home and power button to factory reset. Try that if you hadn't done so already.
1597976
Sorry, I don't know how to factory reset this unit, other than looking in the manual for that information. But...do you have a handset that is associated with the base station? If so you can get the current IP displayed on the handset. That might help in trouble shooting.
14352
Sounds like time a "Factory reset" with paper clip *off charger*If no ChangeContact Phillips sorry friendJust a question. ..how long have you had it?
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It might be refurbished please take out The battery and look if It say remanufactured or New! I asume That you bought The Phone New so check It and its rare because when i bought It came With everything but i dont notice It Was remanufactured so i dont send It back later i realice The ugly truth but Was too late i Was already In my country! :(
1536883
There is no delete option. I hope they fix it, but for right now, the only delete is to do a factory reset via the computer.
989161
I have had yo reset it to factory settings I think there are apps that can allow you to do such a thing.
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at some point it might tell you to enter the email that is used on the tablet. I cant remember if it gives you the option right away or if its after a certain amount of failed attempts to enter the pattern. if that doesnt show up or work... turn off the tablet and after its off,hold the power button and volume down button. that should bring a menu.scroll with volume buttons and select with power button. Look for reset factory settings and select on that and then on yes. Note everything will be erased and it will be like new out of the box.