My computer only has USB 2 ports and this drive doesn't specify that it's USB 2 compatible, only USB 3. What are the issues and can they be solved?
36840
Usb 3 is backwardly compatible with usb 2. You can use the usb 2 cable to connect to the drive but your data transfer rate will only be that of usb 2. This is variable depending on the hardware software, cable, file size but for example usb 2 of 30 mbps and 3 of 100 mbps (note the actual specifications of both standards are much higher)
36841
My similar drive (5TB) is also equipped for USB 3, but it works great on my 2.0 ports. I assume it could transfer faster on 3.0, but there's no incompatibility.
36842
USB 3 is backward compatible with USB 2. You just won't see the speed benefit of USB 3
961872
It means it will work on either the older USB 2.0 ports or the USB 3.0 ports that are on newer computers in the last few years. Either way, this hard drive should work just fine. I have the USB 2.0 ports and it works great.
885681
this flash drive crashed my pc like a blue screen of death from windows 95 dyas, had to return it. could be defective, other people remark it will not do usb3 or work on such a port and it doing only usb2, try a scan disk to check for errors,
2203451
I only have windows 7. But had a similar problem with a western digital USB drive. I returned the drive & problem was solved.
285256
Yes, all USB3.0 flash drives are backwards compatible with 2,0 USB slots. Just with the slower speed.
1614048
Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps! Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the... » Read More Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps! « Show Less
1614047
Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps!
1217765
You can use the cable that came with the drive (actually, you have to since USB 3.0 has one different end). It will automatically transfer data at 2.0 speeds.
1916658
well I believe if you hook a USB 2.0 cable onto the USB 3.0 cable that goes to the drive itself, that you can get it to hook up to a usb 2.0 port, however I think you may need drivers and possibly proper hardware to support the device itself as it is a USB 3.0 device for the most part.
1868071
I have this laptop, It have 4 USB. Also, I have 3 flash memory USB 2.0 and one hard drive USB 3.0. They all work on my laptop.
634745
The computer that I plugged it into has only USB2 ports. It works just fine. Sorry I can't answer if it would work with a USB3 port.
1760981
I use it in a USB 2.0 port. It is slower than if it was in a USB 3.0 port. However, it is considerably faster than my older Kingston 32GB flash drive. It's a good device.
265146
There are two Firewire 800 ports on my drive and one USB 3 port(designated SS USB)...I only use use Firewire so not sure about USB 3 to USB 2 compatibility. Great drive for Firewire.
1375584
I got windows 7 up without a hitch and haven't had problems with it. If it's a problem with the USB 3, have you tried the back of the machine? I'm not 100% sure, but I thought the back ports were 2.0.
2144525
I had the same issue. I even attempted to connect this to a "powered" USB port and still had nothing happen. I recently had the opportunity to test a Seagate Backup Plus Portable 1TB drive, which has a removable USB3.0 to SATA adapter. The Seagate adapter worked perfectly on all the drive I tested (i.e., 2.5" and 3.5" 1TB, 2TB, and 3TB). I'm now looking for a quality USB3.0-to-SATA adapter with a single cable, like the Seagate one.
1669122
Yes, it works fine in USB 2.0 ports, usually faster than a 2.0 flash drive in the same port. You won't get the screaming speeds of a 3.0 flash drive in a 3.0 port, but it's definitely an improvement over the 2.0 flash drive.
1462788
There are a couple of things to look into. First I would see if it is a usb 2.0 or usb 3.0 (area you insert would be blue) might even be a usb 1.0 or usb 1.1 slot. If possible try plugging in an external hard drive that uses usb power and if that hard drive does not detect than the slot is not usb 2.0 or higher and the issue would be the slot you are using. Also make sure you have all the usb drivers loaded on the computer you are using. If you go to the Kingston webpage and look up this drive, they will have 8 steps to try to make sure the drive is working well. If not they also have a great return policy.