I am having trouble getting all of the dust out of the orange filter.I know I can't wash it,and I have used a toothbrush against the screenHelp?
17601
Not sure about this. perhaps a can of compressed air will blow it out. Good luck
17602
Suzanne, I am having the same difficulties with this vacuum. I usually cannot get it open to take out the dirt and dog hair, so I end up pulling it out with my fingers - YUK! I finally was able to get the entire thing apart to wash it all and there is debris behind the screen that I have no idea how to get out, so I just kept forcing water through it...very frustrating. I am sorry that I bought this vacuum. It was a lot of hype over nothing.
17603
I checked with a friend who uses it a lot.. she just shakes it out.. she says that it is a problem. She likes your idea of a toothbrush.
357999
Sorry, I can't be helpful to you. I am having similar problems, too. The swabs DO seem to leave more lint, etc. on the filter. I had to go through the whole box of 12 both times I have used them to clean my sensor filter. Perhaps someone else will respond with an answer both of us can use.
481299
Since I have owned this vacuum, I simply use a brush to remove the dust and dirt. It is also safe to run it under some hot soapy water and let it thoroughly dry before placing it back onto the vacuum. Just handle the filter carefully while cleaning it. This method will save you lots of money in the long run, as replacement filters can be costly. Take care!
938624
Yes I had a similar issue when I changed the filter. Call the sevice and they will help you.
1943289
Turn it off, remove the filter, clean it (I use a little dustbuster or a regular vacuum on a gentle setting), put it back, turn it on, and press the filter button (the light will go off). voila!
211954
I use a very fine grind, and have more trouble not getting the sludge in my cup. But, soaking it with some baking soda should clear the screen.
389525
Hi! I recently experienced a similar problem! I had removed all the filters (there are three removable ones - two foam and one white paper), washed them all, cleaned everything off the beater bar/roller, shook out the tube/hose, even unscrewed the bottom and cleaned out whatever I could find there too! Still, as soon as I turned it on, it was going to red! Grrrrrr I FINALLY found the problem. You might have already checked this, but just in case, sharing it here. It might help you or someone else. When looking at back of the vacuum, on the right side, BEHIND the main tube/hose, you can see the tube attach to the black vacuum base which feeds into the clear body where the dirt goes in. I could not see any clogs anywhere. BUT - this part of the tube/hose COMES OFF - it is easy to overlook, but it twists and releases. I did that as a last resort, and found my problem! There was a piece of paper in there, and all kinds of dirt and hair (we all shed some and have two cats) were packed pretty solid behind the paper! It took a tool like a crochet hook to get it all out and unpacked! (I have a metal "tube turner" for sewing, which is what I used, but anything super thin and long can work, as long as you do not go THROUGH the hose.) I took an amazing amount of junk that had not come out when shaking the hose, cleaning things, even taking the rest of the vacuum apart... it hides in that last curve of the hose! I hope this helps someone else, because this is a great little powerhouse of the vacuum that is perfect for our little townhouse. But the clogging does happen sometimes, and I've now found the FIRST place I'll look, instead of the dead last! ;-)
1875590
What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available."
194025
Honestly it seems like every time you use it the filter gathers dust and you just wipe it off with your hand *Think lint brush here*.As soon as it's clean you're done. in terms of replacing it. Hmmm who knows...seems like it should hold up for quite a long time. If not you can replace it for like $5 on their website or make your own.
1286530
I most often remove the cover and remove the filter assembly. I use the hose and spray nozzle to clean the filter. You must spray between the grids and make sure you get everything removed at the bottom where it settles. I have found lying the filter on its side and rolling it allows me to get between the grids and dislodge debris from the bottom. On occasion I will separate all the grids for a thorough cleaning.
1095688
I just run water and a towel or rag and clean the accumulated dust off. I let it air dry and stick it back on (steel case). Won't hurt anything.
719339
I took the screen protector out and bought a separate one that can't get dirt under it. Good luck too you.
1276642
No, I'm sorry I can not help. As a matter of fact, I am having the same problem. I have tried various cleaners without any luck. Finally, I just stopped scrubbing on it. I basically just gave up. Any suggestions from others would be greatly appreciated.
1091084
I am having the same issue with one that I installed approx two yrs ago for my Mother. It has worked well until the last two to three months, the screen looks clogged at the moment and I am trying to find out how to remove or unclog the screen. I hate to punch through it as this area is known for having stuff in the lines. Would rather not subject the faucets valves to grit if possible. Feel I have located problem but still have no solution to fix it yet.
421619
There is a lot of advice online. Try running a piece of paper around the seams of the circular lens parts to clear out dust. Welcome to the disposable society.
1857003
Is this the first time you've used the unit? If so, I wonder if you didn't install it correctly...? On the other hand, if you've been using the filter for some time, it probably needs to be cleaned. Remove the filter, let it dry, then scrub with sandpaper, rinse in plain water, then re-install. At least, that's what I do when the filter stops working. Eventually, I need to buy a new filter.
915900
There is a filter in the back...use your vacuum to clean it off. There is a filter in the front...take it out and rinse it...let it dry and return it.. That easy.