My catcher came with a product sticker over the directions. Do I need the white plastic piece and the black washer? If so, where do they go? Not sure about the installation with out the instructions. I am guessing I don't need those pieces but wanted to make sure. My catcher came with a product sticker over the directions. Do I need the white plastic piece and the black washer? If so, where do they go? Not sure about the installation with out the... » Read More My catcher came with a product sticker over the directions. Do I need the white plastic piece and the black washer? If so, where do they go? Not sure about the installation with out the instructions. I am guessing I don't need those pieces but wanted to make sure. « Show Less
21585
mine didn'tcome with a plastice piece, i did use black washer, that does behind cap. works for me.
21586
From the manufactures website. "Mount 6 inches below bottle opener. Plastic spacer that is included with the magnet is for packaging purposes only and not needed for mounting."
21587
You really do not need to use the black washer (mine did not come with a white plastic piece except for a zip tie that attached it to the package). The washer just holds the magnet out a bit more "proud" of the mounting point, which makes it a bit easier to remove caps, once caught by the magnet. The only important point in the instructions is to mount the magnet approx 6-inches below the opener for best results. Although this is an expensive piece, it does work well.
114642
There actually weren't any directions that came with the stickers, unfortunately. We had to figure it out ourselves. What you need to do... and hopefully I can explain this as simply as possible... is peel the back sticker off and stick the sticker to the wall with the top coat still attached. Once you have the ticker on the wall how you like it, use a paint scraper and push against the top sticker to press the letters on the wall. While pushing the scraper across the top film part, pull it up slowly so that the letters will stick to the wall instead of coming up with the top part. Does that make sense?? There actually weren't any directions that came with the stickers, unfortunately. We had to figure it out ourselves. What you need to do... and hopefully I can explain this as simply as possible... is peel the back sticker off and stick the sticker to the wall with the top coat still attached. Once you have the ticker on the wall how you like it, use a paint scraper and push against the top sticker to press the letters on the wall. While pushing the scraper across the top film part, pull it up slowly so that the letters will stick to the wall instead of coming up with the top part. Does... » Read More There actually weren't any directions that came with the stickers, unfortunately. We had to figure it out ourselves. What you need to do... and hopefully I can explain this as simply as possible... is peel the back sticker off and stick the sticker to the wall with the top coat still attached. Once you have the ticker on the wall how you like it, use a paint scraper and push against the top sticker to press the letters on the wall. While pushing the scraper across the top film part, pull it up slowly so that the letters will stick to the wall instead of coming up with the top part. Does that make sense?? « Show Less
113246
I'm sure they will stop including the washers once they've run out of the boxes that have them packed. The insert indicates it was an after-market catch, and the new manuals should include the correct info. They wouldn't go back and unpack all those shrinkwrapped bags and repackage them for a couple of washers. So, yes - I understand your concern, I always worry about things like that, too, but you should not use washers with the wood screwss for the wall plate.
908568
i did not use the black plastic piece, did not need it. I used the new alternator bracket however. Got everything back together with no issues
662409
You probably have them in the wrong order. Maybe you attached the plastic head to the wrong pole. I was a little confused so I lined them up before putting the head on to make sure I had the right one. Instructions left a lot to be desired as well as the poles should have been marked A - top, B - middle and C - end.
340734
There is a manual that comes with the unit. It is very important to read the manual prior to installation. Did you purchase your equipment from TheBetterBuy? If you need another copy of the manual, please let us know. TheBetterBuy Customer Service
1822377
Hello, thanks for your question.According to the Product Description of this item, the assembly instructions are meant to be included in the package. Since you haven't received them, I'd suggest you contact the seller directly.Go to your order in your Amazon.com account and click the "Problem with this order?" button in the top right corner. On the following page, click the yellow "Contact Seller" button and select the topic most related to the reason you're contacting them from the drop-down menu. Please give the seller two business days to get back to you.I hope this is helpful! Hello, thanks for your question.According to the Product Description of this item, the assembly instructions are meant to be included in the package. Since you haven't received them, I'd suggest you contact the seller directly.Go to your order in your Amazon.com account and click the "Problem with this order?" button in the top right corner. On the following page, click the yellow "Contact Seller" button and select the topic most related to the reason you're contacting them from the drop-down menu. Please give the seller two business days to get... » Read More Hello, thanks for your question.According to the Product Description of this item, the assembly instructions are meant to be included in the package. Since you haven't received them, I'd suggest you contact the seller directly.Go to your order in your Amazon.com account and click the "Problem with this order?" button in the top right corner. On the following page, click the yellow "Contact Seller" button and select the topic most related to the reason you're contacting them from the drop-down menu. Please give the seller two business days to get back to you.I hope this is helpful! « Show Less
1564065
You are smart to ask! I didn't. Over a month after ordering it...I finally received it, rolled up on my doorstep. You will have to frame it. Fortunately, my husband is very handy and was able to do it. We are happy with the piece, but was mislead about what I was ordering. I hope this helps ;)
1526276
If anyone else is looking for the instructions for this item: https://drive.google.com/file/d/0B7WonVlTAkuxZlRKSlo4UWE0eFk/view?usp=sharing
698695
I am not sure why the instructions do not match. I really did not use the instructions to much... :) It really is simple to install. just take the ball apart and place it on the hose. everything else is done as normal...
431591
I didn't get any instructions with mine either, but I would say, wash your window and squeegee it on... We haven't put ours on the window yet... Wish I could tell you exactly how too... Enjoy it when you get it on :-)
114639
There actually weren't any directions that came with the stickers, unfortunately. We had to figure it out ourselves. What you need to do... and hopefully I can explain this as simply as possible... is peel the back sticker off and stick the sticker to the wall with the top coat still attached. Once you have the ticker on the wall how you like it, use a paint scraper and push against the top sticker to press the letters on the wall. While pushing the scraper across the top film part, pull it up slowly so that the letters will stick to the wall instead of coming up with the top part. Does that make sense??
757757
If you received the basket without an additional bracket in the box, then they forgot to pack it in the box. This happened to me so I messaged the seller and they sent me one free of charge. Once you have the bracket, it is pretty obvious how it installs.
1243014
It's important to use the plastic washers on both sides of the plastic ball, if you lost one then I don't know what to do
1898096
First I did not purchase the product from Amazon, totally over priced. Went down to Home Depot, 1/3 of the price. 2nd look at the instructions, better yet call the customer service # for the manufacture, that is the correct way to do it. Why would you believe, whatever you hear from someone on the internet, that you do not know, have no idea how they use the product? etc. Are you able to read instructions?
1659106
Unfortunately, I have no clue as to where my husband put the instructions that came along with the product. It has the information on there. I would suggest doing a search online for the video if it is something you want to do before purchasing.
1722836
No worries, I didn't even use the instructions and I am mechanically challenged, so you should be fine. You put all of your poles together with the twist out part on the top. Put a rubber ring on the pole first then a metal ring, then the basket. Your rubber ring slides into the metal ring and the metal ring slides into the basket holding it in place, so just make sure you have the lowes basket on the pole first then work your way to the top basket repeating the above process. When you place the pole in your shower or wherever you want it, just place it in the corner of your area and twist the top of your pole to tighten it against the floor and the ceiling to hold it in place. Good luck! No worries, I didn't even use the instructions and I am mechanically challenged, so you should be fine. You put all of your poles together with the twist out part on the top. Put a rubber ring on the pole first then a metal ring, then the basket. Your rubber ring slides into the metal ring and the metal ring slides into the basket holding it in place, so just make sure you have the lowes basket on the pole first then work your way to the top basket repeating the above process. When you place the pole in your shower or wherever you want it, just place it in the corner of your area and twist... » Read More No worries, I didn't even use the instructions and I am mechanically challenged, so you should be fine. You put all of your poles together with the twist out part on the top. Put a rubber ring on the pole first then a metal ring, then the basket. Your rubber ring slides into the metal ring and the metal ring slides into the basket holding it in place, so just make sure you have the lowes basket on the pole first then work your way to the top basket repeating the above process. When you place the pole in your shower or wherever you want it, just place it in the corner of your area and twist the top of your pole to tighten it against the floor and the ceiling to hold it in place. Good luck! « Show Less