descaling and red light The red light came on so I went to BBB and bought some of the recommended descaling solution (called Durgol). Followed instructions, and also put in a new filter. Even after doing all this, the red light is still on though. Any suggestions? descaling and red light The red light came on so I went to BBB and bought some of the recommended descaling solution (called Durgol). Followed instructions, and also put in a new filter. Even after... » Read More descaling and red light The red light came on so I went to BBB and bought some of the recommended descaling solution (called Durgol). Followed instructions, and also put in a new filter. Even after doing all this, the red light is still on though. Any suggestions? « Show Less
6905
I have the same problem. Called Tassimo and was told to order a new service disc. I did that and still have the same problem. I'm still using my machine but the descaling light stays on. Is this a malfunction or just a stuck light?
6906
I have had the same problem, called Tassimo customer service, who told me 3 times in a row that I needed to descale it. I FINALLY convinced him I HAD descaled, had followed directions to the letter, but red light won't go off. By that time I was in a foul mood, got off the phone, but have found the coffeemaker works fine with the red light shining on. . and on. . . and on. For me, as long as it works and I get my great coffee, I can live with the red light.
34294
For anyone who reads this in the future, I had this problem just now. The screen never turned on, but we've been using the filter. I finally called customer service. They had me unscrew the back of the filter, pull it out, unscrew the LED screen section, make sure the area around the button was clean and undamaged (mine was fine), screw that part back on (by this point it turned blue instantly and was working), then put the filter in and rescrew the covering to that on. Flushed for a few minutes until the screen went to zeros. Now it turns on when using to monitor the usage. Customer service is really helpful.
1716701
Ya I have the same problem to and called the company and they said don't pay any attention to it. Some time after a vehicle passes and you hit the red light it will go off. But most of the time it stays on. Hope that helped a little.
1625284
For the first six months of ownership I descaled it monthly with vinegar. I changed my water filter to reverse osmosis late last year and have been using the RO water since then. Descaling is important for long life. Even diluting the hard water with distilled or RO will still leave hard water deposits, just proportionally less.
205554
Yes, and you will continue to see this. It's the minerals from your water. You have to clean and descale it regularly, using either vinegar or citric acid. A tablespoon or two of vinegar in your water when it begins to get flaky or when the sides of the unit begin to look frosted. Run the unit through a cycle, drain it, then run at least two more loads of just water through it. Should remove all the scale. I usually do this about once every two months. Also the little filter on the floor of the inside of the unit, the steel mesh one, comes off and should be scrubbed with a toothbrush or something similar to unclog it.
1828411
Machine is a piece of junk. We went thru three of these and finally said that is enough. Suggest you do a descaling with a good quality descaler. Looks like your mechanism is beginning to clog.
64539
I contacted Pur & they told me that after the light turns red (about 30 days) to watch the water flow from the filter & change filter when it starts to be a small stream. If your light truly IS NOT WORKING then contact Pur via their web site since this seems like a manufacturing problem.
1510848
There is actually a "descaler" solution made for the machine. Pick some up quickly at bed bath or order some here. Do it outside and make sure you are upwind! Some nasty stuff coming out of there.this will keep your machine clean for years..Waterwise Distiller Kleenwise Cleaner/Descaler - 40 oz.
1505957
Sounds like you got a defective product. my red light comes on but the product does not repel spiders which is what I wanted it for.
1998608
I had the same problem with the red light a couple times. I ignored it and used the filter anyway :)
223539
I have been using cleanwise, which is a distiller cleaner, descaler. I clean it once a month.
436137
All you have to do is clean and replace the bulb. To clean just wipe off with a damp cloth. Plug in and try using it. I would order a new bulb to be sure it is working at peak performance.
1930947
Fill with vinegar (full strength or 50/50, let it sit for half and hour, then rinse). It was impossible to figure out the directions of this diffuser when I bought it, but another diffuser that I purchased said to wipe daily with vinegar so that the motor doesn't wear down, so I think descaling is possibly an issue.
1477384
I had the problem but then ran the descaling procedure from the instructions with the white vinegar - but a whole tank of it, not just a cup. You're also supposed to leave the vinegar in for 4 hrs which I didn't do. It worked and the smell and taste are now great. When I opened the tank before doing the procedure the smell was really noticeable so I realized I hadn't rinsed it well enough to start with. good luck!
963843
Usually the light goes out because the battery is dead. I took the battery out because it got to blinking red. Problem solved! I've never changed filters 3&4 as often as Watts says but if you use a lot of water you might have to. We have had RO filters, mostly Watts, for over 30 years and change filters based on water taste. You will know when.
627474
This was the beginning of the end of several service visits. Contact GE as this is an alarm that is a flaw. We had the same issue many times. Right after the filter was cleaned and dried properly the alarm continually went off. After contacting my service center, I was informed that a service call was needed. Sorry that I couldn't have a real solution oriented response.
271841
Red light means it's off. Touch + to turn on to green. If nothing comes out but you can hear the motor, it might take a few times to prime. I generally try to refill before it is bone dry.