I purchased the 5 stage filter after 1week the water dripped around it but not through it...Santevia said tap on the bottom of the filter didn't work
3105
Im sorry, I did not encounter this problem- But I did notice that the water flows through the 5 stage filter much faster the more you refill.....it did kinda seem to drip at first.
2222804
My first question would be if you primed it according to the instructions that should have come with it (I think they're on the box)? If not, do so. If yes, something I've done to prolong the use of mine is to gently scrub the filters with a clean wet dish cloth. I'm assuming your filtering tap water, but if your filtering dirty water then flow can diminish quicker.
1190427
I had a similar issue in a minor way with my first one. It stopped very soon. I figured it was just minerals that weren't secure. No big deal. The minerals are what alkalinizes the water. It's either just a minor flaw in the construction of the filter or some minerals got in there that were too small for it.
1208175
We are in April 2014 now. Are there any comments about the answer from Culligan about these faulty filters since February? I live in Ecuador and used to order 5 at once. But we had to change 2 filters in one month recently because they were giving such a small amount of water. These filters that do not work properly are becoming a problem for us.
1729516
Happened to me. I removed and reinserted the filter a dozen times. No luck. Ended up returning it. I recommend the Pur brand.
1469383
It's been 4 months and my water filter still seems to be working great (2 person household.) Would be great if someone could post a link to a consumer reports type article about this subject. Of course the mnfctr is going to recommend faster changes than are necessary to get you to buy more. I just set up 3 month regular shipment from Amazon, to be safe.
2092214
The instructions state that the filter should be inside the unfiltered water container with the drip going into the filtered water container. Contact your vendor. I was told that ProPur had a batch of defective filters. I am waiting for a replacement. It is taking extra time because of the holidays backlog. So, I am getting by on 100 drops per day... Strict rationing.
350347
Hi, this is Steve at Aqua Products... I suggest checking the following and if that fails call our help line at 1-800-845-4856. Check if the intake or propeller is jammed with debris, if the filter bag is over full. There may also be a small spring issue on the valve flap. If so again please feel free to call our 800 line.
504015
This happened to me as well on the 2nd day. Initially, I soaked my filter many times and that didn't help. Eventually it finally stopped today after I shook the filter. It was so frustrating. I guessing maybe this has something to do with the fact that there are 3 layers of the filter materials. Perhaps the mineral particles shuffled to the very bottom but they're supposed to be at the top, according to the pic in the brochure. This is just a guess.
47738
One of two problems. First did you make the holes in the little round part of the filter? Second, we had a similar problem and called the ZeroWater company and they walked us through (and then sent us a new filter, which worked without making holes). The ZeroWater company is very helpful and will walk you through any problems.
451841
It unfortunately happened to me with two of these filters. I was very excited with the high ratings this product has but then it stopped working with in less than a month. I asked amazon for a replacement, than that one stopped working. I figured it was my plumbing and decided to give the filter to my mom and it didn't work
2222803
I'm guessing you didn't get enough water pressure through those two ceramic filters to start with or else you have the muddiest water. I've had my Berkey for 2 years now and it also is starting to slow down. Haven't even taken the filters out yet to give them a rinse off. I swear by my Berkey. Pure bottled water taste and hopefully purity and the filters just keep on going.
977937
From my home work-yes, BUT I have since thrown both of them in the trash. I wrote a review that stated why but in the end the weight was off, to lite, the water passed through as fast as when the filter was bypassed and I felt the water was not properly filtered. In the end I spent a little more and bought a couple of Maytag brand which also fit our Kitchen Aid. And now the water flows at the same rate as when the refer was new.
2003472
We've had our filter for 10 weeks, still on same filter - and just tested it - oops, it needs changing. It measured 136, our tap water is cleaner at only 55, so it must start discharging the filtered "stuff" into the clean water, and starts to taste really bad, sort of metallic tasting.
582566
Do not understand your question. If your referring to the Aquasana Water Filter, it only worked for 60 days.
104113
I bought this. The water does not go through the filter. It bubbles around the side/rim of the filter to get to the bottom of the flask. I would like to talk to the manufacturer. You would think the water would have to go through the filter to do what needs to be done. A phone number please?
833343
I think the directions said you had to run quite a bit of water when you first replace the filter. We did that and had no problems with the taste. Hope it gets better.