my pump has stopped working, had water in it so it didnt burn out, never let the level below half
19537
The hose to the pump could be clogged. If you have pets it could be their hair. Detach the hose, get a tweezer And clear what you can reach. Blow in the hosed, sometimes sediment gets in there too. Also clear the pump opening. clean with white vinegar & water. good luck!
1684510
I had the same problem this year. Look on your tube and there are videos on how to clean it out and get it running again. the isnt much to the pump so its pretty easy to fix without having to buy anything.
2051569
It depends. Mine stopped once when my water level was too low. I would keep an eye on the water level
153394
I am not sure ... Actually I disappointed because my pump of which I have only had for about a month is now working properly !
868974
I can think of only two possible causes. Either the holes are clogged or the pump is not working. The holes can be cleaned with a toothpick or paper clip. In the later case, if the unit is new, return it. If it is an older unit, replace it.
1827464
if is submerge in water and its still pulsing! then you might have a defective pump.
1827751
It hasn't happened to me, but I would guess that the pump will continue to run "dry". Probably not a big deal for short periods of time, but could accelerate the wear on the pump.
373158
I had one issue but I think it was my fault. We had a very cold night and I did not run the pump and everything froze. It automatically turned on the next morning and ran for 8 hours with no water flow. It melted the seal around the impeller. I replaced it about it 2 weeks ago for $20 and everything is fine again.
1827755
It is recommended not to run device without water. I presume this will prevent the pump from burning up.
2126429
yes willie...how do i do to replaced pump with low voltage pump. it's too strong pump. i have probllem with water flash out on floor. thanks you for asking.
1396646
I've not actually experienced this. You might have a defective pump, although I can't be certain.
389133
If it's new you may have a defective pump. Have you tried taking the pump off and running it under hot water? Do you have a pump from another product you could try, like a hairspray container?
1284840
Its been to long for me to remember, it worked perfectly tho and we have an old pool/pump. Sorry i cant help.
1612632
I've used this product for years, about 4 per year and have only had issues with the pump once. My solution is to buy another and save the pumps which work so you'll always have a backup.
2033964
Pumps do not like to run "dry". The float switch turns off the pump when the water level drops below the suction inlet to protect the pump from burning out. I have burnt out many a pump that did not have low water switches.
1891959
I could not tell i never received the right pump from them. so i bot ells where. i would check to see if there is a reset bottom on it. if not send it back
1896040
I contacted the company they said to check the tubing for cracks and make sure my lines were in place. Everything looked good to me. . .I think it's a defect they need to fix currently looking for a new pump