Hello, I just recieved my little chair and I can not get the metal bars to meet to lock the chair into place. Why? How do the bars meet? I've tried and can't lock it.
17948
Same problem here. Read the comments below, added a little pressure to join them up and it worked! Thanks guys!!
17949
An easy way to set up the chair is to place the ground support leg, that has the bar with the little knob at its end, against your chest. Then turn the bar with the little knob at its end toward the other bar with the holes in it so that it rests below the bar with the holes in it. Then line them up, and with just a little pulling force on the other leg (the one that has the bar with the holes in it), insert the bar with the knob into one of the holes. I use the last hole (it's the easiest). I think the other holes are there for when the chair starts to shrink once it's used a bit and starts to loosen up. An easy way to set up the chair is to place the ground support leg, that has the bar with the little knob at its end, against your chest. Then turn the bar with the little knob at its end toward the other bar with the holes in it so that it rests below the bar with the holes in it. Then line them up, and with just a little pulling force on the other leg (the one that has the bar with the holes in it), insert the bar with the knob into one of the holes. I use the last hole (it's the easiest). I think the other holes are there for when the chair starts to shrink once it's used a bit and... » Read More An easy way to set up the chair is to place the ground support leg, that has the bar with the little knob at its end, against your chest. Then turn the bar with the little knob at its end toward the other bar with the holes in it so that it rests below the bar with the holes in it. Then line them up, and with just a little pulling force on the other leg (the one that has the bar with the holes in it), insert the bar with the knob into one of the holes. I use the last hole (it's the easiest). I think the other holes are there for when the chair starts to shrink once it's used a bit and starts to loosen up. « Show Less
17950
you have to force them, bring the two metal bars around so that it looks like the picture, then you stretch them so that the male part inserts into the first hole in the other bar. It can take some strength at first but then it stretches pretty easily and you have to use the farther holes
17951
I laid it on its side. I put one foot on the leg/metal cross bar touching the ground and then slowly applied body weight on the leg that was elevated off the ground. My body weight and a little bit of effort made it pretty easy to latch the two metal arms together. I wasn't able to apply enough pressure to push the two together with it sitting in my lap, but doing it the way I suggested was pretty easy and it does loosen up after that.
17952
I am sorry but I couldn't lock the chair either.On other reviews, they said they had hard time too. I just did not understand what they meant until I got the chair.
1417932
Well, sorry to say that they don't include very detailed instructions. I found that you just have to try it a couple of different ways until it goes correctly. At first I thought that it was the wrong chair. But after messing with it for awhile it did go together and works nice. Go with the second answer that you received. All of the parts are their. It just takes a little time to figure it out.
1050488
I have the same chair and have a exact same problem. I bought this chair few month agofrom Amazon.I tried to fix it but there is no way to fix it... We should ask to replace it...
1472007
Vincent, there is a plastic piece on top of the stand that the instructions say to remove prior to assembly. If you do not remove this piece the chair won't work properly and won't adjust. Unfortunately, I missed this step when building my first chair and it was extremely difficult to take it apart and remove the plastic piece that had stuck inside the tube. I was able to succeed after a few hours and the chair works fine now.
157707
I did not have luck installing it on our chair. I may have done it wrong, but the bars on ours are wider than most.
1200153
Sorry to hear you're having trouble. My chair seems to work fine. Wish I had a suggestion for you.
1737154
I had a little trouble at first too, but now I have the hang of it. You have to bring the backrest portion all the way forward and then back slowly. You will hear it clicking. You may have to do if a few times before it locks in place. It took me a while to get it right, now I get it first try.
163194
The locking mechanism appears to be made of some type of composite plastic that locks down into a channel of "grooves / teeth." Once you lock down the levers into the channel, it stays put. I'm a hefty fellow and when I sit in it in ANY position after locking it down, I can move around and push on the back and it does not come loose or slip. Other chairs just crimp down on a tube and start sliding when pressure is applied but these chairs actually work. Hope this helps.
1472009
Interestingly enough, I believe I have the same issue. My chair arrived and, after some close examination, I realize that the mechanism inside the hydraulic lift was missing. This may sound silly but, considering that the chair was the perfect time for my counter, I just let it be. I believe there is something salty with the chairs.
988335
Mine has icons imprinted on each of the levers as to what they do. The 2nd lever from the back adjust the tilt forward and back. Pull the 2nd lever from the back upward, then you have to actually sit in the chair and force back to get the chair to move. When it is in the desired position lock it in place with the lever by pushing it downward.
1461498
I'm sorry but I can't help you. I had a neighbor's son assemble the chairs for me about 1 1/2 yrs ago and have not had any problems yet. Honestly, I did not even look at the directions at all. Wish you the best!
1547973
Hopefully this will help. Lay on a flat surface, put the long bar in the top lines first, then the arm bars. It can be a pain the first time seems like you do this and this falls out. Just take your time and practice, practice. Hang, be gentle because the bars will fall out. Stay calm replace the bar and continue hanging. To do the foot rest the bar will fall out as you attach to the chair. So attach first, sit down in the chair put the bar in the foot rest then sit back relax and have a drink. Hope this is what you want.
976000
If you can, try taking it apart and starting over. If not, I think it's jammed and therefore broken. Mine work. But, I have had other chairs that just simply break/do not go up and down.. Good luck.
2204690
Appreciate the problem. The first one we assembled was a bear to set up;the second was easy as we learned onthe first.Great chairs otherwise. If you type in Char-log rocker the company of manufacture will appear and they have a contact us link on their adv. I suspect since their instructions have had a number of complaints, they may have designed an improved set or maybe even video. JLL
1859366
I had the same experience. I contacted Amazon who told me to contact the manufacturer....no luck! I ended up returning the stools because I had no idea how to put them together.
1774527
I have this chair and do not have this issue. You may want to contact company.
1348368
Hi, this is my technique, it's awkward: Put the side tray down. Facing the chair, reach down and put your hands on either side of the seat and grasp the aluminum frame. (You are now holding the chair by seat of the chair) Now the action is this: you want to pull up on the side pieces of the chair seat, until your hands touch each other and the chair has folded together. The problem I find is getting the leverage to pull the seat sides upward. My solution is to push the sides of my arms against the chair arms as I'm pulling up on the seat. This is awkward and I look like some weird kind of stork-like bird, I'm sure, but it works for me. My brain can't think of another way to do it. I think I've tried the same move standing behind the chair, but the high back gets in my way. Good Luck! By the way, the colors fade horribly in strong sunlight (I live in the desert). And then the fabric deteriorates. I've been meaning to write Amazon about it. But everybody loves the chairs and finds them comfortable. Good Luck!