Is there a driver available for this mouse, I plug it in and it will not work. The light comes on... but it won't move the pointer on the screen.
42757
no I just plug it in and it works....you may need to go into your devices setting on your computer and make sure you see it and may need to adjust settings there for sensitivity? If that doesn't work I would call their CS phone number. Hope this helps! Thanks
42758
It has worked for me on several different PC laptops with no need to load a driver.
42759
I use it on a Mac and it's plug and play. I also used it on a PC once or twice no need for a driver. But I have seen several sites online that have Verbatim Mini travel mice drivers to download.
560788
I would recommend you getting a replacement. These are excellent mice! However, when asking for the replacement be specific about where you think the problem is. Is it the cable from the mouse or the connecter to the computer, which end seems to be the problem? Just my opinion. The more they know the easier it to maintain a quality product.
1760208
Try to re-install the driver and Logitech SetPoint software to see if the issue gets fixed or not, otherwise will need to contact Logitech for replacement if the mouse is still under warranty.
1223238
Nope. Time to replace the mouse, which is too bad. I bought a couple of extra ones prior to MSFT discontinuing this mouse. I still really like it.
1179689
The mouse has worked fine for me, I've had it for over 6 months now, no problems. But here's a link to download drivers for the mouse, might help. http://www.logitech.com/en-us/support/corded-mouse-m500?osid=23&bit;=64
1937500
sorry to hear that you have had a problem with your wireless mouse. i have had no problem at all so far. the only thing i had to do, and i have had mine for quite some time now, is to replace the batteries.
935519
I don't remember where I got the driver but I downloaded a zip file. With it there is a button for it on the bottom right row of buttons. Clicking on it brings up a window with a picture of the mouse with each of the mouse's buttons identified. You can program the buttons for any of the functions that are supported or you can disable buttons.
1832424
It should work right out of the box. There's an on/off switch on the bottom of the mouse for the lights but if the mouse is not working at all then you may need to return it, hopefully you can.
1232277
the mouse is no good, mine will work for a while, and then stop, but u gotta take the batteries out...just a piece of junk...sorry man, im a tech veteran and i thot, hey cool lo profile mouse...NOPE!! it does the same thing on ubuntu, and android devices, tried on 3 different computers just to be safe...throw it away....i use mine as a door stop now hehe
1171782
I had the same problem win Windows 8 Pro 64 bit. Mine was I had another driver for a Logitech device that was in conflict. I am guessing you have a USB driver conflict with another device. Check your Device manager for other installed mice.
1689269
Did you try clicking the mouse several times so it starts up? Also , when you plug in the usb part, does windows show that its installing drivers?
1171780
This is probably 1 of 2 issues, either you arent plugging it in all the way and its losing connection, or your usb port is going bad/isnt up to date/is conflicting.I have win 8 64 bit and only the laser sensei fnatic installed for mice and all system drivers up to date, and it works flawlessly on a usb 3.0 port.
296846
Download it from Microsoft. You can google "Microsoft optical notebook optical mouse 3000" and get a link right to the driver. Actually, it does not /need/ the software, since both Windows and Mac will initially see it as a basic USB mouse. However, the software will allow you to set the scroll speed and options for the additional button on the side (which usually activates a nifty magnifier).
1979803
I had the same problem in about the same time frame. All I did was uninstall the software, reboot and reinstall, then cleaned the laser window on the mouse with compressed air. Worked for me. Also you may want to check what resolution you're running the mouse at. If you are running really high res, try cutting it back some. Hope this helps!
74050
Start with the easiest first - did you replace the batteries in the mouse? If you did alreay, try reconnecting by pressing the connect button on the mouse with a pencil tip.
897499
What operating system are you using? Mine was plug-n-play with Windows 7 Ultimate. I'd want to have the dongle plugged in before I turned the mouse on. In my case, it spent a few seconds doing something then said "new hardware recognized" and I was good to go. Anker site doesn't show any downloadable driver for this device; I suspect it's stored IN the device and transmitted over the USB connection once it's established.
1437740
Yes, I have. The pad does not work at this very moment! I use a wireless mouse. Earlier this week, it did not work. I replaced the battery and it works again. Regarding the pad, have you tried the computer's built-in troubleshooting process?