I can't figure out how to use this in any pot I own. The weight of the food instantly makes the basket cave in &amp; everything falls into the water.Help?
42659
Prior to putting basket into pot I sometimes put my vegetables in first. Then I lower basket into pot and add remaining items. Works for me all the time.
1173478
yes I really messed mine up by ignoring those directions - but it was by cooking a sweet mixture that boiled over - sugary substance was trapped between the ridges of the pot bottom - reached an unusually high temp and pock marked the surfaceI'm now considering using this pot as a canner - thinking that it will only contain water and I'll watch carefully so it doesn't boil over (if it were to do so I would quickly remove the pot from the cooktop) - here's hoping . . . !!!
273301
I'd send it back and get a good one. Mine works fine. I wind it up and then put what i'm cooking on it and press down and it rotates until I lift the cooked food off from it and it stops rotating. Yours should work something like this. Good luck. By the way, I have enjoyed using mine. I never had one before, but it's doing the job.
651885
I had the same problem. Here's what I did to fix it. After you fill it up, while the dish is filling, loosen the top cap for a second then tighten it up pretty tight. I think this causes a vacuum and it works like it should. Hope this works for you!
1121196
I would just toss it in some water, might need to boil it. If it is an issue of salt in there keeping it stuck, it will dissolve out. If that didn't work, try putting just the bottom part in some type of oil, submerging the threads of the cap, olive/coconut, and let it get in the threads and turn the lid both clockwise and counter clockwise. If it is cross threaded that might help break it loose. That is what I would try if mine was stuck. Good luck.
1655226
I have never had that happen. I push room temperature butter into the dish with the back of a spoon, fill the water just up to the fill mark (about 3/4 inch I guess) and it lifts out without a suction. Is the piece that holds the butter really tight in the bottom piece? If so, perhaps yours is defective because there should be a little room so it slips out easily. I don't remember if they protected it with something but if there is any plastic on either piece it should be removed. Good luck.
1479747
There is no separate basket....the food sits in the water...but honestly, many foods (veggies) will steam very well with just a tiny bit of water....- a few tablespoonsHope this helps... It works great. keeps the moisture in the food.
1118668
Sure, you can fry up big batches of anything in this. The larger basket sits at the bottom of the pot, the shorter one has a lip on it so it sits at the top of the pot, so depending on how much oil you use, you could use either one or both of the baskets for frying. We bought this pot to do an old fashioned shrimp boil, worked great for that, but we've also tried frying a turkey which it what it's made for and that was fun. I used it this fall for canning. It was great to do all that boiling water bath outdoors instead of in the kitchen. I've more than gotten my money's worth out of this pot. Sure, you can fry up big batches of anything in this. The larger basket sits at the bottom of the pot, the shorter one has a lip on it so it sits at the top of the pot, so depending on how much oil you use, you could use either one or both of the baskets for frying. We bought this pot to do an old fashioned shrimp boil, worked great for that, but we've also tried frying a turkey which it what it's made for and that was fun. I used it this fall for canning. It was great to do all that boiling water bath outdoors instead of in the kitchen. I've more than gotten my money's worth out of this pot.
1234648
Sorry to hear that.....because I do a lot of 'canning' I can guess that you did NOT leave enough 'head' room or space for the unit to create the pressure it needed to process. Most units require that it be filled not more than 1/2 way.....just like a fryer....you need room for the expansion. Hope it didn't make too much mess in the kitchen and you were able to save the contents (what were you making ?) Mine stopped working after less than a year of use (I used it maybe 5 or 6 times) .....returned it.....however, when it was working, it did great. Not sure I'm going to get another just yet. Hope this was helpful.
2165429
I would recommend a basket for the chicken, and a skimmer for the fish. Thats just my opinion. I like to keep the chicken off the bottom of the pot. Where the fish will not hit the bottom. Hope I'm making some sense of this.
128263
Didn't get basket either. Works great for baking chicken but racks are terrible and when you try to pull them out with your cook item it all falls forward! Can be very dangerous as falls out so fast when removing item can easily burn you not to mention dinner end up on floor. Would I buy it again, after using it for awhile??? NO
2239895
water goes in the pot only. why don't you google and see if you can find an instruction book
2149842
Dear Al,Thank you for your inquiry.We recommend to warm up some water on the stove then remove the pot from stove and put the lid on so it can create a suction and reshape it's self.Thank you for allowing us to be of service to you.Sincerely,Tonia D.
2230552
Hi: The answer if very simple: Get a different pot. The one you have is definitely not compatible with the Max Burton. It's like the story about the guy who goes to the doctor and says:"Doc, it hurts when I do this...", and the doctor says:"Well then, don't do that! Please give the secretary a check for $75.00 on your way out." I am not charging you anything for advice today, however. I have pots that so blazingly heat up anything I put in them, I can't set the temp over "2" out of "10", and then I have pots that don't heat up anything at all...
1278578
Trying to figure this out myself. I shook it every time I used it and still have thick sediment. What I'm doing now is adding a little water, stirring it with a skewer and storing it upside down. I still love the stuff but it is a hassle. I've read other product reviews and the complaint was it was watered down? So???
2050168
The food does not sit in the water. The top pan with the holes in it sits on a lip of the lower pan, thus raising it. Obviously you don't fill the lower pan to the top with water.
939653
Yea we had the same problem. I think there's a problem with the seal, so it won't steam. We just returned it and gave up on it. If you've got a pressure cooker or even just a steamer + a blender you can make your own without baby food without this overpriced piece of defective garbage.