Is anyone having problems with their ear sensor?
31510
Yes, I have had repeated problem with the ear probe. It is a poor quality sensor as compared to ear sensors used in the hospital setting.
1839130
I think the ear problem may have cleared up. However, I am have developed an ear infection or some other ear problem. I do love the headphones, however and hope that all the problems will clear up for me and I think it might have already. I just haven't used the h/phs in a while...thank you for all your comments. This has been a big help!!
614811
I have read complaints regarding bluetooth connection problems on several sites. I just got my env2 a couple of days ago and have had the same problem with other headsets. I don't think this is unique to just this headset. Sounds like a problem with env2 to me. I am heading to the Verizon store right now to address the issue. I will update if I have any news after my visit.
729267
I have not had any issue with the headphones, when I have trouble connecting sometimes I switch the number behind the base and scan again, which it works
1162759
I just received my pair and am currently putting them through their paces after a full charge. Even when my phone is right next to me, the headphones seem to cut off/skip past the first few seconds of each track.
513513
Never had that problem. It's comfortable enough. Not the best sound quality though.
979990
I Have had my phone for several months now, and various friends and family have also purchased one and use them a lot and we have had no issues. Maybe it is your phone. Try using some ear buds in the phones jack... if they don't work perhaps it is your phone. If they work than maybe you need to have the company replace your headset. Hope that helps.
1017197
Maybe try turning the volume up, besides that it's probably broken, I habnt had any problems tho, just lots of good times
1275477
I have! It's extremely annoying. Any luck with fixing it? I bought my mouse in January 2014.
1777929
Sorry for that belated response.I personally didn't have any ear trouble with that headset.RegardsMB
1080064
By chance, are you turning off your bluetooth in-between uses? Do you have issues syncing with other Bluetooth devices or just these earbuds?
1031879
Have not had that problem with my pair. Usually that occurs when the cord is not twisted in properly. Otherwise I am not sure what the problem would be, probably the headphone rather than the plug if it's one side only.
1819449
Have you tried changing the ear cushions to see if one set works better than the other two?
765558
Have you replaced the filter on the side that's going out? I do that every few months and it fixes the issue! MUCH cheaper than replacing the headset - mine's going strong for 4+ years (and I"m not nice to it)
713806
I would try other headphones in my phone first. If nothing happens it's probably a factory defect. If it does the same thing, it may be your phone.
486851
I have the same problem, i have no solution to it i have learned to tune out the noise and raise the volume sorry if that doesn't help.
803110
There's no adjustment in the headphones, but it's possible that your device is filtering the audio somehow. The best way to test would be to try pairing the headphones with a different device. If the problem persists, you probably have a hardware failure.