cracked screen on the Olympus 710 Has anyone else had their screen crack? This is our 3rd 710 - and another cracked screen. We are wondering if this is just a problem with the ones that are selling at the local OfficeMax - maybe a manufacturing flaw...... cracked screen on the Olympus 710 Has anyone else had their screen crack? This is our 3rd 710 - and another cracked screen. We are wondering if this is just a problem with the ones that are selling... » Read More cracked screen on the Olympus 710 Has anyone else had their screen crack? This is our 3rd 710 - and another cracked screen. We are wondering if this is just a problem with the ones that are selling at the local OfficeMax - maybe a manufacturing flaw...... « Show Less
25066
did you file the complaint ive had my olympus 1000 27 days and my screen just cracked
25067
PS those links aren't showing up, could you email them to me? bguarino@gmail.comThanks :)
25068
If any of you guys would like to sell me your broken camera with the broken LCD email me at udt89@aol.com Mine broke but the LCD is fine.
25069
Hey there, I just had this same thing happen to my camera!!! The camera was not dropped or anything and it seemed to just appear out of the blue. One minute I am taking pictures and it looked fine, then I look down and the screen internally is cracked, the outside of the LCD does not have a scatch on it. I am about to send it off to Olympus to get a warrentyl repair, but could use any other instances of this happening as evidence that this is not my fault. Please let me know what you were able to get done.Thanks,Nick
25070
Jenni -I did file a complaint with Olympus and with the Better Business Bureau (BBB). A letter from the BBB came in last week - Olympus has NOT responded to two separate requests from the BBB. If they do not reply to the third, it will be a stike against Olympus - which does not look good to customers.In addition - if your camera is only 27 days old, I suggest to try to get it exchanged at the store you bought it at. If not, be sure to call Olympus. If you get no results, ask to file a complaint. They should assign you a case number - and a corporate rep will call you back. Good luck! Jenni -I did file a complaint with Olympus and with the Better Business Bureau (BBB). A letter from the BBB came in last week - Olympus has NOT responded to two separate requests from the BBB. If they do not reply to the third, it will be a stike against Olympus - which does not look good to customers.In addition - if your camera is only 27 days old, I suggest to try to get it exchanged at the store you bought it at. If not, be sure to call Olympus. If you get no results, ask to file a complaint. They should assign you a case number - and a corporate rep will call... » Read More Jenni -I did file a complaint with Olympus and with the Better Business Bureau (BBB). A letter from the BBB came in last week - Olympus has NOT responded to two separate requests from the BBB. If they do not reply to the third, it will be a stike against Olympus - which does not look good to customers.In addition - if your camera is only 27 days old, I suggest to try to get it exchanged at the store you bought it at. If not, be sure to call Olympus. If you get no results, ask to file a complaint. They should assign you a case number - and a corporate rep will call you back. Good luck! « Show Less
25071
The screen should be covered by the warranty IF you purchased the camera less than 1 year ago. I shipped mine to Olympus to be repaired and am waiting for the camera to be returned. From my research, there are other Olympus cameras that have had the same problem. I suggest you also let the BBB know about this - and perhaps consumer reports. If Olympus if refusing to fix a known flaw - this is a serious issue.
25072
Interesting....I noticed that other people had the same problem as me also, that's why I was questioning why they didn't fix it under warranty.Do you think it's a problem that I do not have my receipt anymore? I got this as a gift and the gift giver didn't save it, never thought there would be a problem.
25073
This happened to me too!! Does anyone know of a cheap fix? I called Olympus and it will be $145 to fix it. One day it was fine, the next day it was internally cracked :(.
25074
Barrie - I just found out that Olympus wants to charge me to fix this flaw - even though the camera is still under warranty! My friend, who is an attorney, suggeted that I file a formal compaint with the BBB. He gave me the following link: https://odr.bbb.org/odrweb/public/GetStarted.aspxFYI - I did some research, and Olympus has had the same problem with other models of their digital cameras.....Lastly, check out this link about how to get corporations to honor their warranties: http://cameras.about.com/cs/afteryoubuy/a/warranty.htmLet us all know what you decide to do. Barrie - I just found out that Olympus wants to charge me to fix this flaw - even though the camera is still under warranty! My friend, who is an attorney, suggeted that I file a formal compaint with the BBB. He gave me the following link: https://odr.bbb.org/odrweb/public/GetStarted.aspxFYI - I did some research, and Olympus has had the same problem with other models of their digital cameras.....Lastly, check out this link about how to get corporations to honor their warranties: http://cameras.about.com/cs/afteryoubuy/a/warranty.htmLet us all... » Read More Barrie - I just found out that Olympus wants to charge me to fix this flaw - even though the camera is still under warranty! My friend, who is an attorney, suggeted that I file a formal compaint with the BBB. He gave me the following link: https://odr.bbb.org/odrweb/public/GetStarted.aspxFYI - I did some research, and Olympus has had the same problem with other models of their digital cameras.....Lastly, check out this link about how to get corporations to honor their warranties: http://cameras.about.com/cs/afteryoubuy/a/warranty.htmLet us all know what you decide to do. « Show Less
681847
I bought a G9 earlier at a local store, and had this same problem. On a black or dark screen, there's a big yellowish blob on the lower right portion of the LCD. I tried a second unit and had the exact same screen trouble. I never saw this problem on a camera LCD before, it can't be normal.I got a refund, but I still want a G9. I hope Canon fixes this problem. I'm afraid to buy one right now because of it.Did anyone get a G9 without the LCD light leak? Spicy Tofu, let us know if the next one is the same or not.
1505237
I've had mine a year and its AWESOME!!!!!!!!!!!! Just cracked the screen today and getting a new one.
1834258
I had the same problem with one I bought around Christmas time. For that one I returned it. However, now my screen quit and I can't get tech help. At all. Nothing. If I had to do it over I'd return it and run.
360598
Hey, I still haven't attempted mine, however, my friend does fix them for a living and he told me its easier to buy the whole LCD w/glass, that if you try removing glass wrong it'll snap the LCD board if you don't use a heating pad like repair shops use. He said just buying the glass is a money scheme though, that's why I haven't tried mine yet
240939
I've only had mine for about a month but no problem so far. I would definitely contact Olympus support. I had a question about the camera when I first received it and they could not have been any nicer. If that doesn't resolve the issue, I would then contact Amazon for an exchange.
1347580
I have had the same problem occur with my camera 3x! I had the camera repaired in Aug and Oct '07 thru Sony for just the charge of shipping it to them. However, it happened again yesterday and I'm looking into what it will cost. Their website says $141 because it's out of warranty. Not happy with that, so I've emailed their customer service. I was just looking online to see if anyone else has had the same problem, or if it was just my camera. How long have you had yours? I'm very happy with my pictures but not so happy with having to keep getting this thing fixed!
1063722
I have the same model Note 2 from AT&T.; My glass had a small crack in it and I tried to just replace the glass because it was much cheaper. The glass is very thin and very difficult to remove for the OLED. I shattered the display in the process. So I ordered this part as a whole replacement. It worked perfectly and the repair was sooooo much easier for the whole assembly. I am only responding, because when I went through this, I was concerned about spending so much money to fix the crack, but if I don't know if I would do it any other way than to do the whole assembly. It is really the only way to go. It works perfectly and have had no problems since then. I have the same model Note 2 from AT&T.; My glass had a small crack in it and I tried to just replace the glass because it was much cheaper. The glass is very thin and very difficult to remove for the OLED. I shattered the display in the process. So I ordered this part as a whole replacement. It worked perfectly and the repair was sooooo much easier for the whole assembly. I am only responding, because when I went through this, I was concerned about spending so much money to fix the crack, but if I don't know if I would do it any other way than to do the whole assembly. It is really the only... » Read More I have the same model Note 2 from AT&T.; My glass had a small crack in it and I tried to just replace the glass because it was much cheaper. The glass is very thin and very difficult to remove for the OLED. I shattered the display in the process. So I ordered this part as a whole replacement. It worked perfectly and the repair was sooooo much easier for the whole assembly. I am only responding, because when I went through this, I was concerned about spending so much money to fix the crack, but if I don't know if I would do it any other way than to do the whole assembly. It is really the only way to go. It works perfectly and have had no problems since then. « Show Less
1763521
I received one with the speaker mesh and one without, so it's a toss-up? The old one is very easy to remove and replace on the new display. Use a small flat-head screwdriver to lift the gray/black tape that holds the screen in. You can remove both gently. Apply them to the new screen. The outer glass is definitely included. Replacing these screens alone (no outer glass) is impossible because the screen is glued very hard to the glass. Separating the two is impossible. The glass I received seems to be the same thickness as the original glass, but I wouldn't test to see if it holds up to stresses as well :-) I received one with the speaker mesh and one without, so it's a toss-up? The old one is very easy to remove and replace on the new display. Use a small flat-head screwdriver to lift the gray/black tape that holds the screen in. You can remove both gently. Apply them to the new screen. The outer glass is definitely included. Replacing these screens alone (no outer glass) is impossible because the screen is glued very hard to the glass. Separating the two is impossible. The glass I received seems to be the same thickness as the original glass, but I wouldn't test to see if it holds up to... » Read More I received one with the speaker mesh and one without, so it's a toss-up? The old one is very easy to remove and replace on the new display. Use a small flat-head screwdriver to lift the gray/black tape that holds the screen in. You can remove both gently. Apply them to the new screen. The outer glass is definitely included. Replacing these screens alone (no outer glass) is impossible because the screen is glued very hard to the glass. Separating the two is impossible. The glass I received seems to be the same thickness as the original glass, but I wouldn't test to see if it holds up to stresses as well :-) « Show Less
823794
I would contact them about it. This is a very common issue they've been having and were nice enough to send me a replacement for free. They stated they fixed the issue with better quality materials to prevent the plastic from cracking but I won't get to try it out since I sold off my Nexus 10. There are going more powerful, affordable, and better tablets coming soon anyway. The new Nexus 7 is just one of the many to come.
2200966
Seems that there is a huge problem with it, the screws holding the screen are too tight as I've read. There are guides on how you solve it,,, but its not your job as a customer to fix a product, and you risk losing your warranty.
1248118
The camera cannot never be repaired once it gets damaged, but the seller might replace or gives you credit if you return it to them and has determined that it the camera was faulty when it was shipped to you. And, the incident of "screen cracking" happened within a few days of buying it.
158217
I gave the Afunta tablets I purchased as gifts. Unfortunately the screens all cracked for no apparent reason. I hope you do not experience this problem.
470899
Does your screen still work fine, other than having cracks in the glass? If so, then this will work. If not, you need a whole unit.I own this product, but havent installed it yet. Be advised that replacing the whole unit is probably an easier operation. Also be aware that this item took like WEEKS to arrive. (It shipped from overseas.)
835072
Hi I would not waste my time &gt;&gt;&gt; I have tried sending in letters with my D300 and lens . All they did was replace parts in lens and sent a real nice letter saying they could not recreate the issue , Thank you for being a Nikon user. Now my D300 is back with nikon for a focus screen replacement as it has scratches on it . Not on the pictures , you can only see it in the view finder drives me nuts. I believe that they are not going to do anything untill they find a fix, If they admit that there is an issue sales would fall badly. All i know is that the users that have the DBS are not bragging about how good of a camera it is. I would not touch a D300 now if they payed me .
1263956
I too have one of these that has the same problem. Seems like Olympus should do something about this problem as it seems to be more common than one would think. I have cleaned mine, blew it out etc and nothing works. Just keep getting the zoom error. I agree that their diagnotic check is way too high. Maybe a class action suit would take care of our problem??
1630984
My chrome book was dropped by accident and basically the same thing happened :( when i took it to best buy they said the screen was cracked and that eventually the liquid will leak all over the screen and it will turn black. I bought the screen and my husband replaced it in less than 10 min... Looks better than the original screen too ;)