I bought this pot. When I boil water then simmer rice on low it boils over so I mix it & it does it again. Is this normal or is the pot/lid defective?
43086
Could it be your burner? Or wait a little while after turning the heat down before putting the lid on. Could be pot retains heat better than other brands.
43087
Pot is top of the line. I agree it could be that your burner will not go low enough. A flame tamer works great.
43088
I make steam rice in the same pot too. Whether you have a gas or electric stove, once the water is boiling you have turn the heat down to very very low. There is no need to stir it. Low low heat. Just steaming is enough to cook for rice.
43089
The water boiling over has nothing to so with the pot being defective; you either have too much water in it or the heat is too high. Since it happens again after stirring I would say the heat is too high. The pot and lid are very good quality.
356572
Either the cooker is defective or the lid is not sealing properly. As you are placing the lid on and turning to lock it, press down in the center of the lid lightly to seal it more firmly. Also, make sure the jiggler is not stopped up. I always run water thru mine to make sure it is not clogged, especially if you cook rice, potatoes or starchy foods. After each use of your cooker, wash it well, including the rubber seal, oil the rubber seal with olive or canola oil and place it in the pot, not back into the lid, for storage. Hope this helps.
1942308
This happened to my lid handles from this crock pot and the other one I had from the same brand. I think there is something defective about it. If you look at the reviews you will see this happened to a number of people. Might just want to buy a different brand of crock pot.
2137295
Hi Allyson, my cooker does the same thing. Overcooks, does not sit well, water boils over and I'm so unhappy with it I can't return it as it's too expensive to return because of the mailing cosyt Would Amazon take it back and pay return postage it was expensive!!!! Lucy Plus you can't put in dishwasher like my old one from 1940.
697686
When I drain the water, the lid is not on, I use a colander which I place in the sink. Not one problem. This is my favorite pot. Have given a few as gifts. Make soup, chili & lots of other stuff in.
1487225
I have had no issues with the tea pot. Pour boiling water from the kettle into the pot and put on the lid. Great teapot!
957515
Hi Jillofalltrades, just make sure that the rubber ring inside the lid is on correctly and that the lid does lock right. Don't fill the pot to the guide line put less water. When the cooker starts hissing and the steam starts lower the heat so that the hissing is still going on but not as strong. The lid will always have a little mess because of the releasing steam. Trust me your food will still cook.
1275189
No, mine is really good. Make sure the main valve is fully open and the pot filler valve is fully closed.
799021
I have never had that problem,I'm using it right now.SLOW COOKER for BEEF STEW with NOODLES. (5 hrs.)
1475077
Are you filling it too high? Is the lid "locked" on? Occasionally I'll have some water collect on the lid, but I've never had it actually boil over.
2149550
Hi. I bought this rice cooker a couple years ago but had to return it because it's defective after using it once. You have to contact the seller in order for you to get an answer.
532384
To Sandy P - I have had this rice cooker since 2007 and use it often. I bought it from Amazon, too. I have never had a single time that the rice has gone mushy, even a small part of it. The rice is always thoroughly cooked and the grains are cooked through and separate grains. I do adjust the water if it is unusually humid or the weather is very dry (not often here in Florida). I have left the rice in the cooker over night by mistake and it still does not get mushy. The best thing to do for me, is the fluff the rice up right away when it has finished cooking. I usually just grab a pair of chop sticks and it makes quick work to reach even the rice in the bottom of the cooking bowl. After I fluff it up, I put it in a container to store it. I make sure that the container has a top that seals tightly. I keep it in the refrigerator and then warm it up in the microwave. If it drys out too much in the refrigerator, I put it in a pot on the stove with lots of water, bring it to a boil, turn off the heat, then let it absorb whatever water it needs to reconstitute itself, and then I pour the extra water out through a fine strainer so as not to lose any of the cooked rice. It's like having perfect, almost instant rice, though much, much better! I would not be with out my rice cooker. Yumm. And so easy! If you have the small 3 -Cup size ... be sure and keep the overflow area clean, along with emptying and cleaning the little cup on the back of the rice cooker. If the valves in the lid or back openings get stopped up, I think that might give anyone some trouble with moisture collecting somewhere else, rather than being drained off and discarded by the user. Just saying. Ruth Ditmore Craig
996904
I must be doing something wrong. My rice in pressure cooker is awful. But then I usually only make brown rice.
1489625
Never happened to me. Only problem was heavy weight which I knew before buying. Never ever even came close to burning. I did find out that it took almost no power to keep the pot on a very low simmer/boil. It was #2 on my stove that goes from #1-#9. I turn on high to brown/sautee steak pieces and onion. I then turn on 6 to bring up to boil and then way way down to #1 or usually #2 to cook for 4-5 hours ( dried beans ). Hope this helps
1463404
It is normal. As long as the stoneware absorbs the heat from the outer part and cooks correctly...it is fine. Your lid is fine. All my crockpots are the same. Good to let a little steam out while cooking is occurring. Enjoy your new crock-pot....I love mine.
862861
Just add a little more water .. When I had my rice dispenser it cooked perfect if you put handle pulls from the rice dispenser and then the water to the 2 line .. If I measure 2 cups of rice with measuring cups and put the water up to the 2 line it under cooks .. So until I get another dispenser I just adjusted how much water I put .. took a few batched to get the rice the consistency we like .. Other then that it works great
1998910
You are welcome. They should refund your money because it seems like the rice cooker may be defective. Or they should send you another one. Good luck.