Less than 5 months old the pack suddenly stopped refreezing when I'd put it back in the freezer. Freezer is fine. Anybody have this problem?
39685
Only time mine didn't freeze in 12 hours all the way, was when they were kind of insulated between some other stuff with another bag on top of it. Overnight, it froze the rest of the way. Try moving it in your freezer. I bought some more because they are awesome.
39686
I've had mine for 4 months now and have had no problem with the refreezing. I have a few different sizes and use them frequently. I would be curious to know if anyone has the same problem you have.
39687
No problems for us. This is our second ice pack from them. They both continue to work fine. I would recommend contacting the company and ask for a replacement.
39688
I have two (and am here to buy more so I have a set at work). I had a knee surgery earlier this year and used two at a time in the holster provided after surgery. After using these multiple times a day for ~2 months, I now have one that won't refreeze. Doesn't matter where in the freezer I put it, how long I wait, etc - one will freeze, the other won't. If I take it after it's been in the freezer for several hours and mix it up by hand by smooshing it, it will start some kind of reaction and start to get icy/stiff. Weirdest thing. But I love them so much, I'm buying more.
92771
Mines been open 4 months now and i recently used it again. Jus make sure you reseal it tight
916087
Not sure where the 45 days came from, but I have always resealed the package after use and have used the product as much as three months later with good results. Contact the manufacturer directly about freezing.
1843321
I purchased mine a fee months ago. It appears to me it should last longer. It was 6 degrees here last evening and my water wasn't frozen. Would definitely contact the company on that.
158117
I haven't, bought about five of these by now and never had a problem. I usually buy them at Costco but they were out of them when I needed a new one. Good luck!
1180214
I just came from a grocery store presentation of this product. For a cold pack they should be put in the refrigerator not the freezer. If put in the freezer they will burst like a can of soda. That's exactly what the factory rep. doing the demonstration said.
1544886
I've had mine for months now. I just leave it in the freezer and grab it when i need it. mine doesn't seem to be close to the end of its shelf life. I love it. When it's frozen and starts to thaw a bit you can bend it to contour to your body parts. very good for my shoulder.
564866
As far as I know, fine! We've had ours for six months with no problems. (There is no freezer compartment.)
1395896
Mine is doing the same thing. I finally just stopped using the ice machine unless I need it for a one time use. Was awesome while it lasted :/
458036
What works best for me is to cover the packages (cut to the size you want) with cold water. I let the packs soak for aboot 15 mins. and then knead the packs while in the water. This will remove all of the trapped air. Then let them soak for another 10 mins. Place the packs in the freezer until completely frozen.
1360316
The ones I bought last month say they are good through October 2015, but I'm assuming that's unopened. Once opened I would just freeze them!
309681
Ordered the same variety of probiotic through Amazon and, similarly, it arrived without the benefit of a cold pack. However, (a) I ordered it during the winter, (b) the package was chilly to the touch upon arrival, and (c) the probiotic works as advertised. If you're concerned, return it and insist that your package be sent in a refrigerated condition. Otherwise, try it and see if it works. For my part, I intend to lay in a several month supply supply before the weather warms up, thereby avoiding the whole issue.
1993828
The packs are thinner, individual-type cells so they defrost quickly. We usually keep it in a cooler with drinks and ice and it stays frozen through the game.I think it would defrost quickly if not in a cooler with ice.
215373
Doesn't cool as well as an ice pack you keep in the freezer or even ice cubes in a bag or ice pack...mostly because it just doesn't last long. I'd say you have no more than like 10-15 minutes before this cold pack is no longer cool enough to be effective.
549811
Yes ours melted a couple months back, bought a replacement and it wouldn't cool down inside. We found out another friend had the same issue about a month after us. It must be a defect.
1808464
I put mine in the freezer right after I clean it and it stays in there until I use it next time. I haven't had any problems.
2011189
My cold pack has not leaked nor does it sweat. When I put it back in the refrigerator it is as dry as when I took it out.