My computer will not acknowledge the camera when I plug it in. It wont charge either. Any suggestions?
31627
Do you have an SD card inserted? Try plugging into another adapter to a wall plug.
31628
you must use windows this is not apple compatible. i just plugged it in turn the unit on and it will come up
1705605
Make sure you have a micro sd card in your camera then connect the camera to the computer with the USB charger cord....If the pc doesn't respond then get a sd card converter and plug it directly in your pc
1366811
Yes I have the same thing happen to me just remove the battery and put it back a turn the camera back on This works with other issues as well Hope this helps
195673
I'm sure how you are attempting to charge it. However, this camera does not charge using the USB cord, it will only charge by removing the battery from the camera and placing it into the external the battery charger that plugs in to an electrical outlet.
19334
Sorry no. Make sure you are inputting the proper login and password. If nothing works you might try to reset the camera "Server" to default and begin your setup again
2280532
I got the camera and plugged it into the wall using the charger and hours later have no charge at all on the device. did i do something wrong? Is the battery dead? It beeps 3 times and then nothing.
407514
You have to make sure the camcorder is off when you plug it in to you computer, otherwise it will not charge.
2222129
my camera still works. You may want to check and see if there is a firmware update that might solve your problem.
292901
Had a similar issue; it had to be replaced. Based on what I was told when I called them, the initial batch of these went out with this sort of problem. In my case, while it still worked, it would no longer charge and was not recognized by the computer's USB port (I tried it on several different computers). As I recall, mine did not have a model number on it, which was their indication that it was one of those in the first batch.
1150348
The camera comes with a charger that plugs into the USB port of your computer OR has a plug adaptor with it. It does need a full charge when it arrives (mine had just a tiny amount of charge on it).
853260
After plugging in the camera, open control panel and add the new hardware, if your computer hasn't already done so. Once in the control panel look for scanners/cameras and see if a USB Video device is there. If it is there you can test it. If you don't see it in the control panel you can try plugging it into a different USB port to see if your computer will recognize it. If you use it to Skype, you may have to set Skype for video settings. It will show YOU when you test it. I hope this helps, if not you can write back with another inquiry and I will try to help.
1057389
You just use the cable you got with the camera (with the USB port) and then you connect it to your Computer. It works for me without any problems.Sometimes it doesn't recognize it but if I go to "Computer" I can find the camera there and can connect to the pictures/videos.I hope I could help.
728877
Try replacing the camera and computer first. That way you can eliminate all the other variables. If a new camera and computer doesn't solve the problem, you probably need a new cable.
587404
I had this problem. Bought a new battery on ebay and charged and the blinking went away. I thought the problem was solved but after shooting 10 minutes of video the camera is dead. Neither battery works so I think the camera is defective.
2258553
DO you have other cameras and are they operating alright? Naturally check all the connections both at the camera and the recorder. Also look for any nicks or cuts at the exposed wires. I experienced a problem once when all the cameras stopped working and it turned out it was the power adapter that went out. I replaced this item and it worked just fine after that. This is a good camera for the money. I have two of these and they have been working for just over a year. I'm even thinking of replacing the other two cameras with one of these so please let me know how this turns out. Good luck
1104528
I agree with JR, check/swap your wiring/power supply. If it still doesn't work send it back. Quality control on this camera is not good, Ordered 2, one was bad right out of the box.
1203186
Definitely try it with a USB cable to your computer first just to see if the camera is even going to power up. I had one of these for a month and the camera quit working altogether. Due to the amount of time that had passed since I purchased it, the unit had to be shipped back to China which took 3 months to get back to them. E-Prance was very tough to work with so if you have to contact them, do it through Amazon instead of contacting them at the e-mail address they provide on the slip of paper that comes with the camera, this way Amazon will have copies of all correspondence. E-Prance does some shady things. Good Luck! Definitely try it with a USB cable to your computer first just to see if the camera is even going to power up. I had one of these for a month and the camera quit working altogether. Due to the amount of time that had passed since I purchased it, the unit had to be shipped back to China which took 3 months to get back to them. E-Prance was very tough to work with so if you have to contact them, do it through Amazon instead of contacting them at the e-mail address they provide on the slip of paper that comes with the camera, this way Amazon will have copies of all correspondence. E-Prance... » Read More Definitely try it with a USB cable to your computer first just to see if the camera is even going to power up. I had one of these for a month and the camera quit working altogether. Due to the amount of time that had passed since I purchased it, the unit had to be shipped back to China which took 3 months to get back to them. E-Prance was very tough to work with so if you have to contact them, do it through Amazon instead of contacting them at the e-mail address they provide on the slip of paper that comes with the camera, this way Amazon will have copies of all correspondence. E-Prance does some shady things. Good Luck! « Show Less