I got an issue with wrong size. Has this issue been fixed by now?
7301
The directions aren't real clear on how to assemble the light box. I went online and searched for better directions. I found someones post that made some great suggestions that made it easier to put together.
7302
When did you buy? I've had mine for a while now and not had any issues with it. What is the wrong size?
2230225
Yes the size is correct. The seller will tell you if he has the correct size in stock or not. For one of my orders they did not have the correct size but I was notified before shipping.
811976
No, they aren't select a size. I see the different answers as well. This is my second shipment and mine aren't.
2245697
Hmm something is definitely not correct either dimensions. The pro versions is wider a bit but not twice the length. Check YouTube.
301693
I am sorry I just noticed you had a size 10 on the screen, what size do you use now?312 or 10? you have to use the same size. I read your question wrong,I appoligise
168637
I do not know I have a newer version I believe. But I don't think they have ever changed size so it should.
844182
I had the same dilemma. Ended up order ing both sizes and returned the wrong one.
175042
Not that I know of, I ordered it several months back and I'm not sure it fixed my issue.
266522
the same thing happened to me I don't know what's going on with that but I don't like it!I ordered a nine inch 2 but they sent me this 7 inch I went on and kept it but its still not right!!! I think neutabs should sent us an 9 inch for our inconvenience!!!�
1411391
Sorry, I've never had a problem with mine. I think, like Patrick suggests, if you contact the seller they might be able to work something out for you. Good luck!
58024
I've had no problem with that. There may be something wrong with yours. I'd call their customer service.
699458
I don't know if it's been solved as of today 11-21-13 but when I bought one earlier this year (late summer) it was the main problem that made me decide to send it back. They were excellent about returns so you could try it, if you like, relatively risk free.
1014355
I didn't have a problem with my order, if you feel your order wasn't the correct length then you may want to measure it. Again I got what I ordered and in a timely manner. Hope this helps.
1418903
you guys sent the wrong size, I need the one with the large female end.I tried sending a message to customer service and they just deleted w/o answering???????????????????
1918944
We are sorry to hear of these circumstances. Please contact the respective seller that you placed the order with to assist you further. We hope they can resolve the issue for you soon
635580
I'm wondering the same thing. Contacted company for best fit recommendation. Will update when I get info.
2210974
There is no problem for me with the current website. My new gloves are a true size seven.