I cannot turn this OFF. It used to work fine, but today when I wanted to use it, not only does it NOT work, but I can't turn the thing OFF! HELP??
11861
thats happen with me too..i just return it ....thats all u can do,dont try to fix it by ur self ,just send it to seller
2263504
I had the same problem, had to call the company to figure it out. Press the right "trigger" and it should activate it. Press again to turn it off
764020
have you tried resetting it? This happened to me and I pushed the reset button and it started working again. I cannot remember for sure where the reset button is exactly but I know it is in the instructions.
1655486
Have not tried to turn off. Not sure why I would want to? Came on when I turned it on. Set to auto and have not given a thought since. Air in office has never been cleaner. Dust, pollens almost totally elimanated. Just tried it and with unit on, held down for about 3 sec and the plasmawave went off. Pushed power button down again for 3 sec and came back on. All without unit turning off.
1801052
How can I do? I did not know how to control it and broke it. I believe that it is my problem. Thank you very much
874283
I have asked, and did not get an answer from the company. If you find out a way to shut it off, PLEASE let me know.
1190952
Most likely it's turned off. See the manual to turn it back on. If you don't have a manual, Google and download one. If it still doesn't work, bring it back.
1592972
use the off button as normal. It will not affect the settings. I tried it on mine and it worked
1932716
Have you tried resetting the system by holding both the Input and Standby/On buttons for three seconds until the indicators light. After you do that, it should turn itself off. If that doesn't work, I would return it for a replacement.
1413539
Hi D Silverman, you can turn it off by holding the power button down TWICE. Both times it will make a distinct beep together with a flash of light. WHen you press it down at first it will sound a briefer beep with a blue light. The second time it will sound a three tone beep together with a red light. This will signal that the device is off. Hope it helps. Yes user manual is very poor.
1062831
I have done it once. First try unplugging it and disconnecting it for 10-20 seconds. This might help you not have to reset it.
2182452
I believe there's a reset button you can hit using a paperclip. I don't have mine in front of me, but it's on one of the side ports. I may have experienced this once, or it wouldn't turn off or on. Either way, the reset button fixed it and you just have to set the date/time, etc..
1711731
It's weird! Turn it off, then there is a little thing that sticks out on the back - press that, then turn it back on and it should switch.
407082
I am also seeing this issue. The thing is, mine used to work correctly. Does anyone know of how to do a hard reset or something of the kind.
1742499
I just bought it yesterday and this happened after the first time I used it. I can't turn it off unless I plug it in. I was just checking Amazon to see if this was a typical issue. I'll call Wahl today to see if I can get a replacement since I don't know about refunds after using it.
2222795
You got it! Can't turn the @#$% thing off once it is connected. Have to shutdown the computer and then unplug it. I plug it in and do a weekly backup, then shutdown and unplug it. A pain, I'd rather just reboot before my backup then eject the thing.
2193762
I don't know whwat's wrong with my computer, because alltime I turn it on the 1st time, turn it off itself, then I have to turn it on again and again till, start working.Please could you help me. Thanks