My machine is not working. At first I thought I packed too much in, but I took it out, and tried just the water and it works fine. Please help!!!!!!
41232
I have found I need to stick a pin in the basket to clear out the hole. There is only one, in the center, you can see it clearly from the bottom.
41233
If it works fine with just water, then maybe you packed in the coffee too tightly. It might take some trial & error to get it right.
41234
It's possible that the grind is too fine. You need a fine grind and you need to tamp it well, but I had this problem with some coffee grounds that someone gave me, already pre-ground. If the grind is really fine, you might want to tamp it less. Tweak the grind a little until you find one that works right.
41235
What's not working on it? Is it the steamer or the actual shot puller thing? It could be that the temperature isn't hot enough or it's clogged, but which component is it?
41236
Do not tamp it down too hard and as long as your hear a 'chugging' noise, it is working. Check your grind, too. It may be too fine. Espresso grind is too fine, use a slightly coarser grind. Also, get a burr grinder. Blade grinders make too much fine powder and will clog the filter. Cool?
41237
You Meyer have packed the coffee too tightly. When you pack th coffee just tamp it slightly after a few times you will get the hang of it
2056328
Try this, remove the cartridge from the machine, run some hot water in a small container then submerge the heads in the water and let stand for a few hourspreferably over night, replace the cartridge and you should be good to go! Good luck.
1670513
Hi Rachel, Without knowing how old the machine is--two things could be wrong--the water pump may be defective--not getting the water out of the reservoir. You may also check the tubing it may be blocked. If it is still within warranty I would ask for new one.
805289
This machine never worked for me. The water did not come out. I was going to return it but I was too busy so I'm out the money. I googled the issue I had with this machine and found that others had the same problem. I wouldn't recommend this purchase unless you have time to return it in case it doesn't work.
1946691
There's a water tank in the rear of the machine, just lift it out and fill with water and solution.Hope that helps.
2003596
Thats what happened to mine! Altho, I didnt move....my cooling system stopped working within a couple months of me buying the machine. Its not worth it.
724554
Clean it out completely and check cords. Also make sure there is water in it, If not it may slow down or stop without it. Mine did that, but after I cleaned it and filled it back up, it was up and running. I think it's because the water was too low. That makes sense to me.
1815554
You may have to much air in your machine. Ours does filter the water as you are stating but the filters catch all of the debris. The first time I used the dolphin we had the same problem, however, my husband figured out he did not purge the air before starting the machine. I hope this helps!
2208059
Well, to begin with, my device did not work right from the beginning. It opened water fine but did not always close the valve. I had to return it.As for your case, did you replace a battery? Or maybe battery voltage is lower than normal. Clean the contacts maybe.
1722259
Hi Melanie, Sounds like somethings wrong. I put mine in the water first, then turn it on, & it runs.
1670512
I'm with L. Sampson...the very first thing to do is prime the machine according to the instructions in the manual. The machine will not work if this has not been done.
1697834
While I don't have the unit (bought it for a friend), if the item isn't working, and you can't return it - if the item is heating, I'd try to see if "maybe" the water spouts became clogged? If you have no other recourse, you may wish to check with the manufacturer and ask them what they suggest? It may be something as simple as steam-cleaning the machine with something they've found works well?
852212
Sorry to hear that your machine isn't working. Amazon has a great return policy and I've never had any issues with them providing a refund for defective merchandise. I know that this item is large and not easily returnable, but give them a call.
1819943
The machine is in a vacuum state. at the Ventilate cue press "ok". You then need to go to the main window and, then (make sure there is water in the tank) place a cup under the discharge wand and press the hot water button and discharge water. This releases the pressure and the machine should return to normal functioning. I hope this helps. Also, if the machine freezes up, just unplug for a couple minutes, the plug it in agaiin. This reboots the computer. I hope this helps. Let me know.
1977004
Did you clean the machine well before you used it? Mine was a lemon and kept getting clogged we kept having to clean the trap and finally the water would not come out at all. I think this machine really sucks.
1628309
hello from Java Exotic Imports! This low cost espresso machine does a pretty good job. Check you water bin and make sure it is FULLY seated. There is a valve below the bin and the bin must go into that valve. We have noticed on occasions where the bin does not make full contact. Try dropping the water bin hard into the valve to be sure it is seated properly. If you can hear the pump running, it sounds like a seating or priming issue. Try priming again to be sure there is no air in the lines. Hope this helps!
752773
This lmachine is wonderful, but if you dont want to have trouble with it, check out if there is enough water in the tank before usd it...If not you'l be worry and get upset that the machine is broken or out of order...To resolve the problem, just put it of and detach the cord behind for 2 minutes and replug it,,,,Then everything will be fine !