Krups BeerTender turned off after placing a new keg in it BeerTender from Heineken and Krups B90 Home Beer-Tap System After placing a new keg in our BeerTender, within a few minutes the unit turned off and will not turn on. This is only the third keg we've had in the unit. Has anyone else run into this problem? Krups BeerTender turned off after placing a new keg in it BeerTender from Heineken and Krups B90 Home Beer-Tap System After placing a new keg in our BeerTender, within a few minutes the unit... » Read More Krups BeerTender turned off after placing a new keg in it BeerTender from Heineken and Krups B90 Home Beer-Tap System After placing a new keg in our BeerTender, within a few minutes the unit turned off and will not turn on. This is only the third keg we've had in the unit. Has anyone else run into this problem? « Show Less
6526
mary i have the same problem now as I writing and I am figuring how to fix or know where to send it to for repairs. can someone let me know
6527
I contacted Krups and although my warranty period had expired they authorized a one-time repair and/or replacement and sent me an authorization letter to use in returning the unit to them. i would suggest calling them.
6528
My husband called Krups after his was out of warranty and they covered the repair 100%. Now, as you can see we didn't get a positive answer the first time, but at the suggestion of another amazon member I called back and we got a much better response. All he had to do was take it to a shop they found to do the work and it's been fine ever since... That was over a year ago.
6529
so, has Krups helped either of you with this problem?? ours just did this tonight!
6530
Mary, you must have gotten a saint on the line because when my husband called they were quite staunch about their responsibilities regarding an item that was over 2 years old, which was nil. Oh well.
6531
Ours just went out as well after inserting a new keg... had it since Dec of 2008 without any issues. I'm hoping someone has an answer for this problem as we can't figure out what went wrong!
6532
I was very surprised that the woman I spoke with offered it immediately. maybe you could try calling again and see if you get a different answer with someone new.
6533
As it was past the 1-year warranty, nope. We did, however, find someone who works on small appliances and said that he's seen this issue before and could fix it. He has had it for a few weeks now... waiting on a part of some fashion that was backordered... Hoping to have it back and functional in time for the holidays!
6534
Mine just went out as well just got it for Christmas and it went out on my 3rd keg. Anyone have any solutions for a fix
565071
Setting the time was easy, be sure the brew sett time is not what you're trying to set, I initially made that mistake. Like my old daddy use to say, if you don't get the first time read the instructions. Goodluck.
671251
Yes it is a push button brew, so once done it goes back into standby mode. This was actually part of the appeal for me.
1527039
We've got a nice place here in town that also has the 5 L minikegs. Warsteiner, Einbecker, Paulaner, etc. But I've noticed that they are rather different design of keg than the heineken. Do those gravity pour mini kegs still work in the BeerTender?I can't really stomach heineken, but if these other minikegs will work in it I'm sold.
1498641
I updated the keg link in the posting so if it did not work the first time is should this time. And the kegerator is called the K209B-2 Kegerator from Kegco if you need to look it up for some reason.
2131034
I never unplug mine. It has a button on the side you push to start the brewing and it shuts off when brewing is done.
243072
Mine started making a lot of noise, at all times of the day, not just while brewing. Then it started brewing incorrect water sizes. Finally it just stopped working completely, no power at all. I called Cuisinart and they offered to send me a new one for $10. I had to ship the old one back, but it is still worth it.
103738
If you turned the knob clockwise and didn't get a buzz, it is defective. The first time my wife used my KRUPS, she approached me and asked, "Is there supposed to be a bell or buzzer when it's done?" I told her yes and went to go look at it. She had moved the knob counter-clockwise instead of clockwise so she had it in the "keep warm" setting. It had been on there long enough that the eggs actually were cooked. Obviously the buzzer was never going to go off.
1976764
I have noticed that some Heineken kegs seem to have a loose item rolling around inside them, and others do not. It seems that those that have this feature tend to foam up more when drafted out of a beertender. Anyone know anything about this?
1818604
I had the same problem!! The spigot stopped working, it would just make a clicking sound. Switch to shower and try it. For some reason that seems to reboot the system. I have to do this almost every time I use the dang thing. It is our cabin water pump/heater so lots of use and frustration. I wish I had my Coleman back! Anyway, try switching settings... Perhaps shut it down first. Good luck!
1546888
My Keurig brewer had the same issue with beverage weakness and errant grounds when I used the single cup K-adapter to brew my own coffee. I think it's an inherent issue with these brewers due to the lack of forced air pressure (which you get with store bought K-cups) and not unique to this particular coffee maker. I think it has something to do with the coffee grind and the water-to-coffee ratios. I suggest to stick to using K-cups, pods or the permanent wire basket for smaller servings. Only my 2-cents, which isn't even worth that.
13614
I had the same problem with my brewer - the menu cycled incessantly, and you had to press the button at exactly the right point in the cycling to get it to brew. It was under warranty. I called customer service and they sent a brand new one in 3 days. All they ask is that you send a part from the old machine that disables it. It took me about 5 minutes to make the call and get this matter resolved. Their customer service dept is excellent
1840933
You can call Kombucha Kamp directly and ask them about your specific situation; it should be ok unless it's left unattended for many hours in freezing weather. (note: I already answered this question in the forums; someone else asked, too, and I posted a direct quote from Kombucha Kamp, which I don't have to hand at the moment). This has been a really great company to deal with; prompt, great service, and willing to answer questions! Best of Luck!
542564
I am experiencing what seem to be "computer" glitches occasionally. The cup will start to brew, stop after just a little bit then switch by itself to the largest cup size and say "ready to brew." It has happened a few times (have owned the unit about 6 weeks). I was wondering if it was related to not running a water only cycle after hot chocolate k-cups (is it dirty or somehow "clogged") so we are being diligent about this. Wondering if I should just get a new one. The posts that say things like "has worked flawlessly for over a year" make me think I just have a bum unit. I am experiencing what seem to be "computer" glitches occasionally. The cup will start to brew, stop after just a little bit then switch by itself to the largest cup size and say "ready to brew." It has happened a few times (have owned the unit about 6 weeks). I was wondering if it was related to not running a water only cycle after hot chocolate k-cups (is it dirty or somehow "clogged") so we are being diligent about this. Wondering if I should just get a new one. The posts that say things like "has worked flawlessly for over a year" make me think I... » Read More I am experiencing what seem to be "computer" glitches occasionally. The cup will start to brew, stop after just a little bit then switch by itself to the largest cup size and say "ready to brew." It has happened a few times (have owned the unit about 6 weeks). I was wondering if it was related to not running a water only cycle after hot chocolate k-cups (is it dirty or somehow "clogged") so we are being diligent about this. Wondering if I should just get a new one. The posts that say things like "has worked flawlessly for over a year" make me think I just have a bum unit. « Show Less
1488215
I used it when the keg was one third full just to try it out before I took the keg away from the main CO2 bottle and regulator . I would say it might take two or three of the CO2 bombs to do a whole 5 galon keg. This is to push the beer out not to carbonate the brew. I will still use the regulator for that as it would give you more control.
1568626
I have not had to clean mine yet, due to the water we have (very few minerals in it), but when brewing a bussing sound is normal, but this unit is suppose to shut off in 90 or so seconds after brewing a cup of coffee. Which means the blue indicator lights that you have on the unit that blink after you brew a cup will stop flashing , and you would need to press the on button again to turn the unit on before you can brew another cup. In short, if the lights don't go off, you have a problem, and if they do, the unit would not be able to overheat because it would be off. Hope that helps. Also, if you have cleaned the unit, you likely opened up the cap that gives you access to the water filter section, I do know that if that has not been put back on correctly, the unit will be very loud, and not function properly (wife when she first used it thought that was were the water was poured into, and didn't get it back on correctly), the way the marking are for lock/unlock really do not line up correctly, so you have to make sure you secure it back on correctly. Jim V
1575940
I had two of these makers in 4 days each lasted only two days. I think it does not have an auto off at all. Mine both burnt out and it could have been from leaving the unit turned to on after it was finished brewing so if your husband is careless about switching things off I would really recommend buying another maker.