Should the top step be offset? Looks to be approximately 10 degrees off. It's level horizontally but it looks weird.
2996
No, The Top step should be level IF the steps inside the pool and the steps on the outside are at the same height. I put concrete step pavers underneath my outside steps and then realized I had to dig out some earth to make the steps level with the inside ones.
2997
Checking with my husband and he thinks u might not have mounted it correctly. Ours is flat and centered at top.
2998
The inner and outer steps need to be the same height. You may have to adjust the outside ground level up or down to make the top step level both ways.
1872766
don't know, mine is fine...is your floors level, is the board level when fully deployed...if not with the board, then you have a defective board. throw a level on it.
1364030
I don't know how to fix the problem, but mine consistently ready 4-5% high. I put a 20 lb weight on it and it reads 20.8 or 21.0 pounds. I put two weights on it and it always reads 41.6 lbs. I want to put something heavier on there to see if the problem is linear, but haven't done so.
1685836
My set sits straight and level. Sounds like a bad stand or installation of same.
266095
Is it on a level surface? Can you double check that it has been put together per the instructions? My only other thought would be, to check to see if any of the pieces or parts are damaged. Mine is very stable, and not at all wobbly or shaky. In fact, I have had no issues with it since I bought it more than a year ago. I couldn't be happier.
1143009
Sorry you are having that problem ! Ours moves just fine with no hitches: both forward to show downward toward the operator. Turning it up toward the a ceiling is no problem either! Must be something worng...
1697926
I had the same problem. I didn't think that leveling was the problem because I have my unit on a wood floor. However, I moved it about six inches from where it was and the problem was solved.
2040296
not really high. I can't use it because my step is higher than it will adjust to.
496501
It's likely that Your upper track is not level to the bottom track. I would re-hang the upper track leaving enough room so that there's a bit of play - you have to be careful though - if it's too spread it'll bind as well.
399765
Yes, you have to sort of bench mark it a bit. I may be off 2 or 3 degrees but once you figure that out, it should be fine. Mine has been.
762150
check to see if your floor is level. should also be a little adjustment on hinge
1528460
The fence on mine is not warped. I just checked it using a 4 foot aluminum straight edge across the length and both diagonals. It appears to be very straight.
1872765
You're not doing anything wrong. Some of them come uneven. I need to prop one leg up with a book to keep it level. I really should have returned it, but it seemed too much trouble to do that.
445499
suz ... if I understand your question correctly ... I moved the footplates manually to be level heighth, and measured from inner edge of left plate to inner edge of right plate ... 6" apart ... if I did not understand correctly, please clarify and I will try again
1329745
As shown in the picture there is a slight incline as the base rests on a cross bar, so as you see it in the picture is how it starts you need it this way to get in and adjust the foot lock setting, so I guess no to completely vertical.
1030104
Mine were initially not level. I had to loosen the two platforms and then tighten the crossbar that holds them together. Next, I tightened the platforms; paying close attention to keep their levels even. A little bit of a pain but much more aesthetically pleasing. I do not think having one platform higher than the other will pose any problems other than looks as long as everything feels solid.
659672
I have the same issue, it takes a little bit of finessing and turning to get it to sit level. It works really well.