I installed the pet door and the last step says to click the latch in the slot... what latch? I didn't see any extra pieces of plastic...
28952
Mine came with two hard plastic "shims" that are used to keep it closed when not in use. I've never used them. Would upload a picture but I don't see a way to do that.
28953
They're attached near the top of the frame on the inside edge. You have to cut them off before clicking them in the slot. I actually removed mine after installation - mine occasionally slipped down into locked position on their own which accidentally locked our puppy inside when she needed to go outside. If you're not worried about the ability to lock the swinging door, I'd consider not using them.
28954
The purpose of them is if you leave the screen door open when you go to bed it would stop anything from finding its way into your house. We don't use them when we go to bed we close the glass door.
28955
I believe it's like a small latch that slides down to lock it in to place. We don't use it. Everything is snapped together her through screen. We love it!
28956
They snap together around the side thers little prongs thar go right thriugh the screen
28957
There are 2 pieces of plastic about 2" long with a lip on the end, if you want to stop dog or cat from going in or out you slide them in the slot on the bottom of the door. There is one slot on each side of the door if you don't have them you could find or make something to work in place of them.
28958
There are 2 flat pieces about 2 inches long, with half round raised ends, molded into the plastic to be removed. There is a slot in the bottom of what becomes the door and in the bottom of the frame. You have 2 such pieces but only need 1. One of the pieces can be inserted through the slots making a 'latch". I don't use it because I don't want my dogs running into a latched door and tearing the screen.
28959
I think it's meaning the pieces to lock the door. I snipped them off, don't use them. Saved it for when we want a dog free environment.
28960
Mine had 2 plastic black tabs. One is to lock from the inside bottom and the other for the outside. But I did not use them. What is the sense of locking the door??? How is the dog supposed to use it then if it's locked? The door stays closed without latching them. If you notice on the bottom there are 2 slots. If you want to lock it, I'm sure you can put anything thru them and it will do the trick. Don't worry about it. I just hope your pet likes the door. My dog still will not go thru it. She makes me open the door. :)
28961
The latch is a tab of plastic attached to the frame along the inside edge. It is best to cut it loose before assembling on the screen door as the plastic is tough to cut without damaging the screen material.
1305868
Reinstall it again. Then adjust the tension nobs to tighten the gate. As it tightens, it will close the gap in the middle where it is supposed to click and stay secure. Leave about 1/4 inch in the latch so it can easily open and close automatically when you open it in either direction. when it closes, it will be a secure fit. I have one, and I just love mine. Read the instructions and take your time, you can do it, it will work out for you. D. Dellapenna
24442
the original latch has a plaastic latch. the new is metal and works much better.
158854
I have the same problem but cats vs dogs, I will order this and try it on the top of door but move it closer to the hinge side to open up the door more, I'll let you know the results Frank Ok, I installed on the top edge of the door about midway, it works fine to allow cats to their box. You have to be tall enough to unlatch when you enter though and overall it seems easy to break if you forget to unlatch, I wish it was stronger.
411350
the latch has two positions built in, these are the standard sizes, if the latch is still too short the door was most likely drilled improperly, I have never seen one that deep, but you may be able to find a lock smith in your area that can find a solution.
430788
Took me forever to figure it out too, you gotta lift the latch. Which is directly Under the middle black logo.After you do it once it becomes much easier
713712
It has the solid plastic door that slides into the grooves, which can be attached from either the inside or the outside, so no one can come in or out, however it could be broken. I understand that some of the more costly pet doors (around 250 dollar range) have locking security, this one does not however.
271483
Is it the latch or the hinge? I made changes on the hinge by using a piece of 1/2 inch copper tubing the same length as the hinge and then cutting it on one side and straightening the sides out to make it the same shape as the plastic hinge. Then I drilled a hole to attach with a flat head screw. With the changes I have made, the cooler doors fit better than the way the factory made it. If it is the latch, I can't help you as I have not had a problem with it.
348635
Seeing what Calvinbob said I would completely agree. my friend has the older version with 2 locks but the door does not hook latch into the bottom of the frame. I prefer the new style better. My dog is crate trained as well and doesn't try to escape. I have seen the pictures of crates torn apart by dogs and find it hard to imagine. If the dog can tear this apart your going to need to spend a good chunk of money on something really extreme.
981745
Ware? Or wire...? It slides into the slits on the outer edge of the openings & "locks" into place... I've found it doesn't "lock" into place at all! I've lost our hamster 4 times in the month we've had it, because they fell off!!! Good luck!
756578
The notch in the front of the door looks like it should be it, but that's just a recess for the latch that holds the door closed. There should be a small slit/notch in the back of whatever adapter you put in (take a look at one of the other adapters to get the idea of where it is). You can probably pry it with a dime, but you can also use a sharp knife in the slot and just pull straight up -- comes out with hardly any force.
245505
I bought some replacements this spring from Amazon. Search Perky-Pet and they should show up. They just snap in.
395898
Have the screen in the door replaced with the heavy-duty, "pet-proof" screen. It wears like iron. We still had a problem with the frame of the pet door coming apart. I finally used wire to "sew" the frame together and into the screen. I did this at intervals---like in each corner and in the center of each side and the bottom. We have one lab and one terrier---they fly through the pet door without a problem now.
790117
Although the intent is to screw it in with 3 or 4 screws and use the lock provided, we have not done that. We use a bar in the sliding door track to "lock" the door if we want to leave the pet door in place over night. It is easy to remove it since the spring loaded top segment holds it securely in, but can be lifted out easily if we want to be gone for a few days.
592450
The latches don't come out, therefore they are not screws. The latches when turned to a certain position either lock the cover on or releases so you can pull the cover off. You can use a coin or anything that will fit in the latch slot and turn the latch to either the lock or unlock position.
117680
The doggie door has a solid plastic panel that locks in place from the inside of the door. I love this doggie door. It was worth the investment.
158856
I have the same problem but cats vs dogs, I will order this and try it on the top of door but move it closer to the hinge side to open up the door more, I'll let you know the resultsFrankOk, I installed on the top edge of the door about midway, it works fine to allow cats to their box. You have to be tall enough to unlatch when you enter though and overall it seems easy to break if you forget to unlatch, I wish it was stronger.