We have 2 of these and really enjoy them. However, one just stopped working? They are less than a year old. Possible problems?
26354
Must be inst. in a sunny location. Your battery could be bad. Try cleaning the top so the sun can hit it. If no avail. call tech support at 800-835-4113 I hope this helps. I love my lamp and its been working since 9/10/13. The only time it does not work is when we have a cloudy day or so.
26355
I recommend you check the battery. This is easily accessed by removing the top of the lamp, then remove the reflector/light assembly from the underside of the top piece to get to the battery compartment. I had a similar problem and they sent a replacement battery.
26356
Probably the battery. I have had issues with it after purchasing the lamp. You should call the company. They have shown they have an outstanding customer service. They replaced the entire head when I contacted them.
1276666
Ours has worked great since we bought it last year. Maybe you just got a lemon..
653494
Mine doesn't work either anymore. I've learned it's better to spend a little bit more and get a better product. I bought another popular brand a few years ago and it lasted two years.
85636
I have not experienced this problem either. You may want to swap it out...I really enjoy mine. It's worth the effort to get one that is working properly.
2172070
One of mine is still working fine. The other one I actually ruined myself by keeping it plugged in when it was empty. So, I really don't have an answer for you.
879178
I bought this for my son, so I checked with him. He said his is working fine, and the only time it stopped working was when he needed to replace the battery on the inside unit. He replaced the battery, and it's working great again. Sorry I can't be of more help.
1595678
Don't know. Haven't had that problem, but I've only had mine for 2-3 years. Perhaps it's time to get a new one. They are inexpensive enough. I love mine as well, and wouldn't hesitate to get another.
1071927
If it's a year or less old, I"d call them and see if you can get a refund or low cost replacement. I would call them regardless. I had the same happen to my old one (which was 5 years old). I tossed that and purchased a new one (this is the new one and actually works great).
917391
I am sorry that you're having such issues. Ours has worked find since we started using it last October, and we use it daily, sometimes more than once. I would definitely call their customer service.
788957
Having no problem with mine. But I should think it should last at least a year. I'd contact seller.
474111
Ours has been working just fine. We have had it for 5 months with out any issues.
1167850
I had the same experience as one of the other commenters. I've purchased this two twice, and each time it began to malfunction after only a month. Very disappointing. Purchased the first one in October 2013 and the second in November 2013.
110627
Wow that's crazy. I have bought at least 3 of these and they all stopped working after a short time. I don't know why this is happening when you use it.
931523
Mine stopped working before a year of owning this. Its built cheaply , when it worked it was awesome
1685344
Sounds like a faulty unit, my last one only lasted a couple of months. It's just a cheap fun thing so I figured I would just replace them as they gave out... Since it came that way though I would say return it for a replacement.
2241486
No, no problems with the two I own. I love them. Perhaps you received a defective one...sorry this has happened to you.
62347
Thank you so much. We have 2 that won't go on. We will keep trying. I really like it.