I need a new lid, but am having trouble contacting the company????
41001
Same here. Mine is also broken. The spring on the flip flop straw is missing. Will be good if we can get a replacement lid.
1887044
There is a model 51102 with 2 jars and lids. Otherwise, I'd call Hamilton Beach. I typically find that part cost and shipping doesn't make sense, and it's cheaper to buy a new unit.
2104372
I bought one for my Mom, slightly different. They actually opened up a store locally and they said sometimes they get them in broken and will sell the lids then, but there aren't replacements to buy. If it broke during use, I would contact Teavana, they may replace it for you as I've had mine over 2 years now and it gets used every day and I've not had any problems with it.
2272692
My lid broke as well and I haven't even had it a year yet! I contacted the company and they said they would replace it if I had the receipt. They said I would have to mail the non-working lid to them along with a money order for $9.95 and the receipt. I think it's pretty crappy that I have to pay to ship the lid back to them and pay for them to ship a new lid to me. I have emailed the company my thoughts on having to pay for shipping both ways so we'll see what they say. It sounds like lousy customer service to me.
563781
Sorry, I don't know where to get a lid either, but I haven't had time to look. I am planning on purchasing a second one of these soon, and getting a lid when I find one.
1520333
I haven't found them online as I saw in another review. However I did find a phone number somewhere else that said to call for replacement straws. I am not sure if they have them for this Thermos product but I sure hope so. Otherwise I will be passing on this product. The phone # is 1-800-831-9242
1268632
www.selectbrands.comAsk a lot of questions however. I just ordered a new liner and now the old lid doesn't fit. the new lids may be bigger.
1936973
I don't know. But I would go to ~ Blenderbottle.com ~ and Email this question to them. If replacement lids are available, that is where you will get an answer to your question, and maybe a new lid too.
2252666
On their website, the knob on my lid broke also. http://sunstea.com Search for lid and I found it.
2238639
www.selectbrands.com Ask a lot of questions however. I just ordered a new liner and now the old lid doesn't fit. the new lids may be bigger.
2149318
I will sell you my liner and even the base for only what it will cost me to ship it to you if you are still interested in finding a replacement?! My lid broke and I have not been able to replace it.
1648147
I have same problem, It is not the lid but the "O" ring. The "O" ring becomes swollen and then makes the lid hard to shut. However I have replaced with a new one and it is still hard to remove and install. I am in the process of trying to trouble shoot this problem so I can share with others what to do.
1484411
Replacement lids are available at www.ninestarsproducts.com or call1-888-491-0332
2128100
Hi there, This Question and Answer forum is to get help from other consumers like yourself. Amazon is great with replacing things, and hopefully you have your lid already. If not, your question shows that you tried to get a lid when you first purchased it, and perhaps they will honor a request for one even now. In any case, happy coffee drinking, lol!
1250138
You can get them from Amazon. There are two sizes of replacement lids and they are very close in size but worlds apart in fit. Make sure you order them to fit the size glasses you have.
1412715
I haven't done it, but it looks like you can get one here: http://www.whatshebuys.com/hig-top-joemo.html#.UnpDd_leYk0 Search the web for "joemo replacement lid"
555278
I hope you saved the metal ring that went around the glass lid. Perhaps a glassware repair shop can fit the ring around a different lid. All other glass lids have a lip that are universal for pots and skillets. Ask www.cookpro inc.com about your item #528.