Just opened package - says "wall jack phone plug"! I have phone service thru Comcast cable. don't have a wall plug...any way I can still use this??
43995
This is to connect a standard telephone jack. Don't think it matters who your telephone supplier is, but you need to connect to a telephone jack. My service is Verizon Fios, but all my lines are still old copper system so I have jacks.
43996
not too likely, the phone jack on the comcast circuit is an analog line; which converts to SIP;if your using for modem communication (likely) there'll be issues with compression and latency.You can try it... but no bets on my part. I work for a company that installs AT&T;'s flex circuits. Faxes will work with the G711 codec applied. but modems simply dont.
1359456
They need MAC address from the bottom of the modem. This is part of the activation process. Simply call comcast once you get the cables from comcast and have connected router and cables to wall.
2013988
Hi Susan Were you able to find a solution or product. I am having the same issue wherein my apartment has telephone jacks and I want to use them as internet lines. Thanks
1219053
It depends on how you want to use it. If you have a multi-handset cordless phone, then you can plug the "master" or main unit into the Xlink, and all the others one will work. If you want to use this with regular corded phone, then yes you need to plug it into the wall jack, but don't forget to the disconnect your line from the outside at the Network Interface Device (located where the phone line comes in from the outside, usually in the basement).
358608
I purchased the unit to replace an identical Time Warner Cable unit that I was leasing for internet and telephone. It does have a telephone jack, but TWC would not download the code to use for the telephone. I was able to remove the lease fee (for internet, there was no lease fee for telephone, but I now have 2 identical units on my desk, each partially employed. There should be a search on the Comcast site that would indicate if this will work with their hardware.
1006774
Yex, I have Phone service from Comcast along with TV and internet. It works fine. Really a nice phone. The ringer is in the receiver.
264661
When I called to connect it, I was told that the modem was already registered with a Comcast account and I couldn't use it. Luckily, I called back and got a different technician who could connect it. So far, the device has been consistent and I haven't had any problems, but I almost wasn't able to use it. It might depend on the technician as to whether or not they'll connect you with service...Just a word of warning when buying used. It would have been nice to know that ahead of time.
2263396
Good question I don't know I ran it in wall Great cable! As goo gas my 'audioquest' it replaced
1544958
how do you use this with a corded telephone im trying to work from home I just bought a regular old corded phone but dont see a jack to plug headsets in the corded phone
481323
NO.. Actually I sent this modem back. I did replace it, however, with a "TELEPHONY" modem that is just like the one I was renting from Comcast. I didn't realize my error in reviewing this item until after I hit ENTER. sorry
479626
Since I used to work for Comcast that's easy. You have to have phone service from Comcast or it will not work. Then you simply plug the phone cord into line 1. It is exactly like a phone but I would not waste money on it, it is the worst product I have ever seen.
1072315
I am not familiar with Comcast Voice, we use our Ameriphone Super Phone Ringer with our AT & T service, the phone line plugging in with a standard phone plug. We can hear the Super Phone Ringer anywhere on our 2 acres, loud and clear. I am not sure if I have answered your question, please let us know if you need any other information. bogie
929319
Brian - not sure - Comcast would not hook it up since it was old technology. When I received the unit, the battery was not included and ultimately the unit became useless.
734322
comcast is who to ask this question all i had to do is call my cable co and ask then call tec support to give the mac id of the modem which is on the modem you recieve.modem works great hope this helps.
1231822
Thi is a quote from the instructions to connect ooma to landline "If your Telo unit was manufactured after April 2011, do not support landline integration and do not have a WALL port." This is a big disappointment for me. Have not talked to Tech Support yet, but I'm hoping there is a solution. I bought it because every thing said it could be connected to my house wiring.
1341780
I just purchased this to replace my Comcast modem, based on the reviews here. Unfortunately, I was unable to connect--first, rejected by telephone with Comcast. Then I followed in instructions listed by another review and tried to connect via the internet. Rejected again. I don't know whether to return this unit or keep trying until I find a Comcast tech who will connect it. I am so frustrated with Comcast and how we are held prisoner by them.
1524009
Password should be supplied by seller; it might be printed on the unit. I had to return the used one I bought because Comcast could not install it without an installation disk. Even though the seller advertised it as being usable with Comcast, it ended up costing me the return shipping. Seems like fraudulent advertising!