I tried to change batteries,but the "Press" button is so hard to press, seems stuck. I havent used my lamp because of that. Any help?
18721
Yes, I had a lot of trouble also, but keep pushing on it as hard as you can. It will open. Try pressing "down" and at the same time push the button "in". The opposite green grip will start to push out and the batteries are under that. Hope this helped you.
18722
Hi, I'm with Blackfire, here's their answer on how to change batteries: How do I change batteries in my Blackfire® Clamplight?Use 3 AAA batteries. Press the green tab found recessed inside the handle below the swivel head. It is pushed down towards the feet and in and may be a little hard the first few times you do it. The green battery cover comes off. Follow the polarity instructions printed inside the battery compartment. To close first insert the tab in at the bottom and then press the cover shut.Regards,~Sean
18723
I had same problem. Poor design and no instructions included. I ended up breaking the clip to the cover to get to the battery compartment.
1879500
I just solved this problem with my lantern. It was stuck,so I ran a butter knife along the seal of the battery cover. I was then able to easily open it and replace the batteries.
492474
I had the same issue with the lamp. I tried 3 different ones including the one Sony sells. All were bad. Had to change the TV.
1706699
There must be a loose connection somewhere or either the batteries are not making a good connection. We installed ours about 2 1/2 years ago, still have the same rechargeable batteries, and our lamp comes on without fail every night. I would check both the wiring connections and insure that the batteries have a tight connection too.
1544796
Unscrew the magnetic end of the flashlight. It might take some effort the first time so use pliars if necessary. Once loose it is self evident how to replace the batteries.
722866
There is a power on switch that is not all that intuitive. Is yours on? I had a different model ION before this one that had a burned out lamp. If so, it must be repaired at the factory; it was not user replaceable.
1472145
There's a switch on the bottom that you turn on. If it doesn't work, it's probably defective just like mine was. Mine never worked. I tried putting in brand new batteries so many times and it never worked. Super disappointing. Send it back for a refund.
754622
Pushing the button on the battery case is how mine turns on and off. Possibly try changing the batteries? Not sure what size it takes though.
472587
My two lamps are still putting out enough light. I haven't replaces batteries yet.I recall seeing that the existing batteries were rechargeable batteries. They did not look any different from the ones that are at a local hardware store. I suggest taking the top off the lamp and removing the screws that hold the panel to the metal top. You should have easy access to the batteries. Good luck.Ric G
1486793
Same thing happen to me make sure switch is on light/lamp I had the switch on the light/lamp in the off position Good luck
989876
Dear Terri, For this situation, you just need to contact us by support@taotronics.com with your order ID, we will arrange you to return and then replace a new lamp for you after the return. Best regards, Sunvalleytek
597744
Unscrew the small end. you will have to test it to see which way the batteries have to be turned but if you try both ways and you still have no light the bulb may be bad. Mine worked fine.
510460
Sounds like a defect, I would contact somebody and get a new one. Hopefully they'll take care of you because this is a great light. I ordered mine months ago and carry it with me everywhere and it works like a champ! I haven't had to change the batteries yet either!
17490
The light itself has a switch and must be turned on for the remote to operate. First turn the light on with the button on the light then try the remote. If the light still doesn't work then it may be the battery in the remote needs replacing. Felix Vermette
867493
No trick other than pressing and holding the button. You can't just click it, must hold the button down (plus for brighter, minus for darker). If that doesn't work, the dimmer must be bad.
259865
I've noticed that, after some use, the light becomes harder to turn on and will occasionally stop. If you pop it open like you're changing the batteries, you can adjust the metal case surrounding the battery. Sometimes repeated pressing will warp the thin metal. If you widen the space between the metal top and bottom (make more room for the batteries), it allows more room for the button to press. If the metal top and bottom are too close together, it becomes impossible to squeeze them together.
914458
Hi there. I just tried the lamp and it does in fact turn on. You have to press it directly in the center. You can adjust the light by touching the dots around the center from high to low. We love the lamp, it is stylish and the light is very bright. I would think that if the button does not work you should return it for a new lamp. It was a bit pricey, but we love it as a desk lamp. Hope this helps.