When you get locked out, how many minutes until you can try the combo to try gain access again?
12249
takes like 5 minutes , or just use the manual key and push the red button on the inside
12250
One minute. Its best to unlock it before you go to bed. Wakingp up suddenly and mistyping the passcode is going to happen.
12251
Right after you lock it... You can immediately type in the code to unlock it
2239763
I couldn't get mine to unlock at first either. Finally I gave it one last try, and yanked hard. You have to hold the bottom of the pole and turn the upper pole to the left while yanking. It will eventually unlock. Then extend your pole and twist the upper pole to the right to lock. After you get in unlocked the first time you will not have to struggle to unlock it again. I am a 66 year old lady and I got it unlocked.
1148801
I have never had this happen before. It sounds like you need for someone with some strength to get it unlocked for you.
1386390
There is no master key. I also had a very hard time locating customer service number, and was on hold a very long time before I just hung up. I would say just dont forget the combo!!!!
1377412
Yes you can scramble the letters and leave it unlocked. You just snap it shut to lock it again. I do this all the time. I also allow other people to get in by giving them the combo. Then I change it when I get there.
1642406
Once in, nobody can enter without reentering the code. But you can egress freely, unless you lock it with the key. Does this answer your question??
77392
I wish I could answer that! I have forgotten and have forgotten my combination. I know I wrote all this down "somewhere" and hopefully will find the information before traveling again. Sorry!! P.S. I had no trouble with my lock, but my husband's lock stuck and then did not recognize his combination.
1887703
Hi Vicky. While there are 10,000 combination possibilities the reset button is on the inside. You will need to contact Masterlock and id the product with the serial number unique to you, which is in place for your security. They are very helpful in getting what you need. I hope it works out. Peninna
240199
That's a good question. I've changed the default unlock code. Maybe try hitting xyz in rapid succession.
2277492
Im locked out due to pattern attempts; cant even get to menu for options; where are instructions for this type of problem for reset or is tablet no longer usuable
2001035
if it is the same as mine none it has a combo lock and you can change the combo to what you want
1623015
sorry took so long. not sure what happens, batteries haven't died yet but I believe it stays locked. You get 2 keys to manually open safe if batteries die or code is forgotten.
1035461
Yes. Make sure you read and follow the directions carefully. I didn't the first time and a 5min combo change turned into an hour.
1409565
Best suggestion I have found is at https://www.youtube.com/watch?v=FfeS_h3zIxQ Otherwise, you will have to try all 1000 combos and hope you get it quickly!
1798824
press the screen on the left side until the display shows in the bottom vertical bar place two fingers one on the second and one on the fourth horizontal bar on the bottom(skip the middle one} hold until the codes show on the right side of the screen. Might take a minute scroll to 670 2 locks the system and screen out 1 unlocks the screen and 0 unlocks everything
1923777
You need the little metal tag that came with the lock in order to know the combination to open it. If you lost that metal tag, you won't be able to open the lock. If this is the case contact the manufacturer for help to resolve your problem. Thanks
124483
I've been up for close to 3 years of paid LIVE service!!! I know I was maxed out at either 3 or 4 years and couldn't enter my second code for a few months and so had to save it and wait. When you get a good deal, you buy a couple. If you're time is almost up, you shouldn't have any trouble enter a new code. Though I just got another code and I Loging into Xbox.com is giving me trouble right now. SOmething about finding a glitch in the system. I changed my password thinking that was the problem, and no help. I tried a couple web browser on my Windows PC no luck, and does the same thing on my iPhone 6. I guess I'll enter the new code later when I get home and do it on one of my many Xbox systems. I've been up for close to 3 years of paid LIVE service!!! I know I was maxed out at either 3 or 4 years and couldn't enter my second code for a few months and so had to save it and wait. When you get a good deal, you buy a couple. If you're time is almost up, you shouldn't have any trouble enter a new code. Though I just got another code and I Loging into Xbox.com is giving me trouble right now. SOmething about finding a glitch in the system. I changed my password thinking that was the problem, and no help. I tried a couple web browser on my Windows PC no luck, and does the same thing on my... » Read More I've been up for close to 3 years of paid LIVE service!!! I know I was maxed out at either 3 or 4 years and couldn't enter my second code for a few months and so had to save it and wait. When you get a good deal, you buy a couple. If you're time is almost up, you shouldn't have any trouble enter a new code. Though I just got another code and I Loging into Xbox.com is giving me trouble right now. SOmething about finding a glitch in the system. I changed my password thinking that was the problem, and no help. I tried a couple web browser on my Windows PC no luck, and does the same thing on my iPhone 6. I guess I'll enter the new code later when I get home and do it on one of my many Xbox systems. « Show Less