My son has this bike and loves it! However, both pedals cracked and fell off so he isn't able to ride the bike. Can you get replacement pedals?
16380
Sorry to hear that. However, I'm not the seller. I bought the same bike and its in great condition. No problems with the pedals.
128244
Its a $25 toys, so generally speaking there will not be replacement parts available. If the item is only 30 days old, I am sure Amazon would refund or exchange and the manufacturer might as well.
924163
Hi Jessica. I had a minor problem with mine and returned it to the current manufacturer, Saris Cycling group. They were very helpful and prompt in resolving the problem. The contact info is at this link: http://www.sariscyclinggroup.com/contact-us/ .
1907113
Google schwinn, go to customer service and ask them what you need to do. They should send you a replacement part.
1904392
Tape the aluminum pedals and then drill the wholes. Just make sure is nice and steady. You may want to replace the screws that come with the pedals is at lot easier if You use different ones
1632548
I went to my local bicycle store and they were able to replace it. Expect to pay between 20-40$ but it can easily be replaced.
161451
go with a different company, my tires have each blown out, the pedals stripped the cheap threads on the cranks. and honestly I'm affraid the entire frame might just explode. The cranks aren't under warranty either by the way.
870740
As far as I know, the company doesn't sell replacement parts. I can find anything online. I will mail you mine. Part of the track broke, so I can't use it again.
1581328
I love everything about this bike, with one exception. The tire's are flimsy and thin. I replaced the factory tire's after 1 month of normal use, I strongly suggest you do the same. I brought my bike down to the bike shop after I started to lose traction and the mechanic told me I was the the 4th person to replace the tires he has serviced with this model bike. it cost me $75 but it was well worth it. I have been riding 25 years and have never owned such a great bike. I wish Jeep would get it together and do something about the bike's cheap tires. If you have not bought this bike yet, DO!. Then replace the tires ASAP. Had my bike 5 years and am buying a new one this spring same model Good Luck. I love everything about this bike, with one exception. The tire's are flimsy and thin. I replaced the factory tire's after 1 month of normal use, I strongly suggest you do the same. I brought my bike down to the bike shop after I started to lose traction and the mechanic told me I was the the 4th person to replace the tires he has serviced with this model bike. it cost me $75 but it was well worth it. I have been riding 25 years and have never owned such a great bike. I wish Jeep would get it together and do something about the bike's cheap tires. If you have not bought this bike yet, DO!.... » Read More I love everything about this bike, with one exception. The tire's are flimsy and thin. I replaced the factory tire's after 1 month of normal use, I strongly suggest you do the same. I brought my bike down to the bike shop after I started to lose traction and the mechanic told me I was the the 4th person to replace the tires he has serviced with this model bike. it cost me $75 but it was well worth it. I have been riding 25 years and have never owned such a great bike. I wish Jeep would get it together and do something about the bike's cheap tires. If you have not bought this bike yet, DO!. Then replace the tires ASAP. Had my bike 5 years and am buying a new one this spring same model Good Luck. « Show Less
1656568
I also need help with the stripped pedal. It has fallen off. I need to get this fixed soon. I use the bike every day.
1371338
Sorry to hear about your experience. Fortunately the bike i purchased for my son works well even though he does not use it. The only thing i can think of is to have a mechanic or tech guy look at it. They may be able to tell you which part is defective and then you may be able to order a new part and have them install. Sorry
1671408
Same thing happened when I purchased this bike for my grandson. the other online reviews say that the gears strip and the bike stops working. I returned bike and asked for refund.
567026
Sorry, we had no trouble at all with this bike, either upon shipment, during assembly or during usage. I suggest you take it to a good bike repair shop in your area and ask the question. Good luck!
1488181
The peddles brake too! Is a very good bike! Have it for my 6 years old son.
2125082
it has been about a year so I can't remember too many details...except to say that the two pedals are not both "right-handed" screws on unicycles / bikes (so that they won't automatically loosen w/ use). Try to tighten (by hand!) the other direction. To answer the support question, probably no where available, and I'm not even sure it is "M Wave" b/c ours says "FUN" as the brand!
1070116
My son ended up taking the bike to a bike shop and paid about $75 to have them assemble it. Also, one of the tires was defective and had to be replaced. The brakes squeal a bit.... But the bike shop lubricated everything that needed it and got it in ship shape condition. I contacted the seller, through Amazon and they did refund the extra expense....but I don't think I would count on that. It took a bit of haggling.
1471904
They pedal back like a coaster break, very easily actually. Keep that in mind however when you are pushing them with the handle, we've had a couple gut checks because of the break! I also saw your comment about not getting a response from the manufacturer, we were having an issue with the pedals engaging and they responded within 24 hours. It's a great bike, well worth the investment.