The chair will not pump at all... How do you resolve that? It also barely swivel, real tight. Help...
1240
ensure that you installed the pump on the right side try turning it upside down and see, chair does not swivel unless that is properly installed.
1241
Hi I put them together using the instructions didn't have a problem but after while I had to take it apart and re adjust it. It took a couple of times before I got it right. Take it down and try again make sure when u put the chair on the bar it's lined up properly and if u turn the Chair base over there are bolts try to adjust them. Also when u put the chair on the stand u have to pump it all the way up and then down.
1242
If I could review this chair again I would give it 2 star because the first one I got was perfect and the second two I bought were defective.
1243
Hi JH , Maybe you install wrong way the pump , you have to get uper the pump , if does not work , you have to intall another size ,and before you swivel the chair , you need to pump up firt.Think about keep it or retun it up to you .I bought 4 chair after 4 month all of them broken the amrest.
1244
You may need to send your back. My daughter has no problems with her's. It was put together, well by a handyman.
1774527
I have this chair and do not have this issue. You may want to contact company.
1251234
no problems with mine at all, maybe you got the lemony one. that was the exact reason I got rid of the old chair I had that was similar.
693584
Call the company, it may still be under warranty and they can send you a new chair. Otherwise they should at least offer a solution to the problem. Glad you are using your chair. Sorry you are having problems , i hope this helps out. Find your paper work and call them. Good luck.
2039003
had the same problem,look closely and you'll see that you can tighten it.I didn't see it at first though but you can tighten it.hope this help you
1158868
Theres really no instructions, all i did was turn my chair upside down and gave it a big pull, the old part came out of the seat but i had to use a hammer to remove the other section. I used a pair of water pump pliers to get a hold of it and give it a twist to loosen it from the base as it was stuck with "age". that was a big help and i would use that technique before using a hammer lol but it worked none the less. After you get the base and seat separated from the plunger, just set the new one in. the end with the red button goes in the seat end and the other goes in the base. Hope this helps, but as far as the part itself goes, it works fine. Theres really no instructions, all i did was turn my chair upside down and gave it a big pull, the old part came out of the seat but i had to use a hammer to remove the other section. I used a pair of water pump pliers to get a hold of it and give it a twist to loosen it from the base as it was stuck with "age". that was a big help and i would use that technique before using a hammer lol but it worked none the less. After you get the base and seat separated from the plunger, just set the new one in. the end with the red button goes in the seat end and the other goes in the base.... » Read More Theres really no instructions, all i did was turn my chair upside down and gave it a big pull, the old part came out of the seat but i had to use a hammer to remove the other section. I used a pair of water pump pliers to get a hold of it and give it a twist to loosen it from the base as it was stuck with "age". that was a big help and i would use that technique before using a hammer lol but it worked none the less. After you get the base and seat separated from the plunger, just set the new one in. the end with the red button goes in the seat end and the other goes in the base. Hope this helps, but as far as the part itself goes, it works fine. « Show Less
2054543
I had to return the first chair we got from Kelsyus because it would not hold air. I just returned it and Kelsyus sent a new one, which has worked fine. It seemed impossible to repair it with the fabric covering.
1572261
mine does not have this problem but my husband assembled the chair and put on the levers. perhaps they are not tightened enough.
2130353
I agree. I couldn't get the chair up and now that I finally did it won't go down! I want to take it to craft shows, but I'm not sure how I will manage it on my own.
2121525
there is a stick level on the rt side of the chair. when u lift the level it up, the chair will go higher as u wanted it be. when lower the sit down, make sure u sit on it and then pull the level up to go down. any question let me know ok.
2256213
I con't know why that particular thing happened, but I had a hard time putting the back on. It kept coming off and I finally just took the whole apparatus down and started over. It finally worked. I suggest you take the whole thing down and re-assemble. This chair is not very comfortable. Be careful when you bend over to pick up something from the floor from a sitting position. If you are on a slick or hardwood floor, the wheels are very quick to roll and the chair can tip over and roll out from under you abruptly - dumping you on the floor.
362194
Ha Ha a good question which has been asked a number of times. Flip it upside down and then put the legs together. That works for me. good luck and if that doesn't work get back to me and I will take my chair out and give you a more explicit answer but, since I haven't used the chair since last year that is my recollection. Good luck
1253105
Make sure you have the disk/flange underneath the base seated correctly. Once it is seated you should be able to tighten it up and it won't move any more. From time to time we have to tighten ours up after a month or two of play. Hope this helps.
123042
I dont know what to tell you. My chair works fine. This is the best chair that ever bought! You might want to try reassembling it. My friend also bought bought this chair after I told him about it. He also loves it!
278727
I can't do it when someone is sitting in the chair but can when nobody is in it.. And it should just work I didn't do anything to make it start working though... Sorry I'm not much help but maybe yours is broke...?
359607
I have trouble getting the chair in reclining position and back down I thought it was stiff because it was new. Is there something anyone can do ??
1702591
It will not by a lever or other process like a swivel chair. "It might by air pressure. raising/lowering" I am sorry but am not able to help any more than that... -KJ