Am concerned about two reviews: 1) need strength to put on belt. 2) two people had phone's color stained by the case. Any warranty that covers this?
38067
1. the belt clip is very tight which is a good thing because I don't want it coming off. It can be a little difficult to put on the belt. 2. My phone is black so I guess if you have a white phone it might rub off on it...I don't know. 3. There is no warranty that I know of.
38068
I use it for an insulin pump. It works great. I just use the clip part to clip to my pocket. It has a great clip. Very strong. It does have loops for a belt but I never use it.
38069
I am not aware of any warranty. Price was so low we just chalked it up to poor quality and forgot it!
38070
IT is hard to put on a belt, hard to bend the clip to make it lesss hard. Have had no problems with staining my phone. Not sure about warranty, but given the price, I wouldn't count on much. I am very pleased overall with this case.
38071
I use a slim belt, so no issues putting this on my belt and my phone is black so I can not see or notice any stains on my phone.
38072
The clip is a strong one but you don't have to use it just use the 2 belt loops. Haven't had any staining problems with case.
1527596
It happened to me too, broke at side bridge at buttons, This is my second one, because great colors and slim fit I order other one.Because its only under $10 I really did not give much importance to warranty part of it.
1526258
I haven't found much out on the warranty, but I wouldn't expect too much. I did have the belt snap and called the company who supplied another belt free of charge. Of course, we had to figure out how to put it on - which we did. But now this newer belt is already getting loose and skipping, so I'm thinking when it snaps again of just throwing the whole thing out on the curb for scrap collectors. My opinion has indeed soured on this item even more. If you haven't bought it yet - don't. If you have, then try calling their number which is in the booklet that came with the machine. They are relatively friendly, but I've had mine for about 2 years now and am sure I'm out of warranty myself. I haven't found much out on the warranty, but I wouldn't expect too much. I did have the belt snap and called the company who supplied another belt free of charge. Of course, we had to figure out how to put it on - which we did. But now this newer belt is already getting loose and skipping, so I'm thinking when it snaps again of just throwing the whole thing out on the curb for scrap collectors. My opinion has indeed soured on this item even more. If you haven't bought it yet - don't. If you have, then try calling their number which is in the booklet that came with the machine. They are... » Read More I haven't found much out on the warranty, but I wouldn't expect too much. I did have the belt snap and called the company who supplied another belt free of charge. Of course, we had to figure out how to put it on - which we did. But now this newer belt is already getting loose and skipping, so I'm thinking when it snaps again of just throwing the whole thing out on the curb for scrap collectors. My opinion has indeed soured on this item even more. If you haven't bought it yet - don't. If you have, then try calling their number which is in the booklet that came with the machine. They are relatively friendly, but I've had mine for about 2 years now and am sure I'm out of warranty myself. « Show Less
2107292
For the case maybe, for the phone no. It is impossible for any case company to warranty the actual phones, too many variables and unknowns. Having used many Otterbox cases over the years for various phones while I was working in the construction industry, I can attest to their functionality in protecting a phone. They saved my phone from 8-10ft drops, rain and various drops on a weekly basis. I expect it would take a unique drop to harm the phone.
1126992
Don't know if there is a guarantee or not, but I love mine. I have 2 other cases, and have not used them since getting this one over 6 months ago.
364478
Hi Debra, The one Otterbox Armor series case I bought was legit. Since it's working nicely for me, I didn't need to return it so I'm not sure what sort of warranty is available. However, I'm sure Amazon would back up your purchase should the product not be what is described.
587381
Michele, I have had contact with the Ultraproof customer service and they are TOP NOTCH! I would not worry about the look on the case as I can say that I really like the way it looks. Just like everything on Amazon, be gentle and courteous to the packaging when you open it, and if you don't like it, just send it back. I can't imagine them having a problem as long as the packaging isn't mangled up and the case is in brand new condition. Eric
1742199
I have the same issue, also the volume buttons have cracked and fallen off. and the case is now chipped and missing several pieces from it having fallen off the car cradle onto the cupholder (a heart stopping 6" fall). It's a shame this thing is considered a 'case' when it's much more fragile than the actual phone it's supposed to protect. The primary function of any 'case' should b protecting the phone from damage. given the reduced functionality of having limited access to the power and volume buttons I might throw this thing in the trash soon and go back to me previous normal plastic case. I have the same issue, also the volume buttons have cracked and fallen off. and the case is now chipped and missing several pieces from it having fallen off the car cradle onto the cupholder (a heart stopping 6" fall). It's a shame this thing is considered a 'case' when it's much more fragile than the actual phone it's supposed to protect. The primary function of any 'case' should b protecting the phone from damage. given the reduced functionality of having limited access to the power and volume buttons I might throw this thing in the trash soon and go back to me previous normal... » Read More I have the same issue, also the volume buttons have cracked and fallen off. and the case is now chipped and missing several pieces from it having fallen off the car cradle onto the cupholder (a heart stopping 6" fall). It's a shame this thing is considered a 'case' when it's much more fragile than the actual phone it's supposed to protect. The primary function of any 'case' should b protecting the phone from damage. given the reduced functionality of having limited access to the power and volume buttons I might throw this thing in the trash soon and go back to me previous normal plastic case. « Show Less
293622
I just received mine 2 days ago so I still have the box it came in. It doesn't say anything about a warranty. But I would contact www.otterbox.com and tell them what happened. I've gotten things replaced before with companies. It doesn't hurt to contact them to find out.
2095093
My white case is still very white. I would first think about how you treat your phone and if you couldve put it somewhere that made it change colors: asphalt, chalk or something. Then, I would check the material. If it's chalky and really synthetic, rubbery material then I would return it for the bad quality but only if you're sure that you didnt cause the discoloration.
1528101
there is rumor or sales pitch that the phone would be covered by Otter box if in fact it was damaged or broke while in the Otter box , not sure how you could prove it was or was not in the case ?? But from the dsign of the Otter Box you be hard pressed to damage the phone unless you drove over it with a car {:"<*)
1117147
Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that would normally shatter the plastic case around it. Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that... » Read More Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that would normally shatter the plastic case around it. « Show Less
93654
Yes, i did have a problem when i broke my belt clip but otter box sent me a free one since it is lifetime warranty. The case itself is very durable and i have dropped my phone a ton but it has had no faults. I also sit with my b phone in my backpocket a lot and not a single problem
2122086
This case [in my experience] has been very protective for me, the case does wrap around the top and all the sides, but does not cover the volume buttons or the power button. But I would recommend getting a screen protector or something to help protect your screen, with this case my phone has been fine, but I have dropped it face first onto concrete without a case and it hasn't shattered so I may just have a lucky phone, but I would suggest maybe getting a screen protector or just be really careful, but hopefully your phone is as rugged as mine and you can get any case without worry! Hope this helped! [And sorry if this was confusing a little, I get off topic sometimes. (: ]
1617868
The case that the seller provided with the iNEW PHONE is very "Cheap and Flemzy" ,Lt fell out twice I was luckey both times!!!.I'd Contact Seller Thru AMASON They can relay your massg. And THEY'll respond very quickly...(My best shot).. TERRY
729898
I am assuming the warranty would be throught your cell store not otterbox so other reailers may not have the same policy. If the warranty is through the manufacture than any retailer should honor it.
341999
I haven't had any problems. I work at a salon and have a two year old, and so with all the color and gunk I'm around, so far so good. It protects my phone from elements so I'm happy