Hello, i've just got my wireless speaker, but it is not charging at all. The charging indicator is not lighting up.
22761
Make sure the connector you are attaching to the box itself is in the right position.......it is very tricky. Sometimes I think I have it right and it is not. The shape of it is not the best to distinguish the top from the bottom. Other than that possibility, it could be the indicator light is just simply not working. You may need to send it back for a replacement. And DO THAT.....I absolutely love mine. It is a GREAT little speaker. :)
22762
Mine worked fine and charged in a short time - I would call customer service and get an exchange. The device works well, not super loud but loud enough for a large room - we gave it to our daughter.
22763
If you can return it return it, but if you cant then open up the bottom there are for screws unscrew them and then there are four more screws holding a the green computer boards. after unscrewing everything pull out the green board and put your mini usb charger to the bem. then slowly move the mini usb down it started charge but after afew times the charging metal fell off.
22764
If you have it hooked up correctly then I would say you have a defective speaker and need to return it.
22765
If you just got it and it's not charging like it should, you should return it for a replacement.
1479614
My battery won't charge and sometimes the speakervmode won't work. What do I do?!?
1527728
most likely, the speaker needs to be plugged in and charged. I have three speakersand that is the most likely answer.
1961773
Firstly ensure the speaker is turned off Remove the tab next to the LED bulb. Pull cord to the desired length. Attach cord to adapter which is supplied. Attach adapter to a USB port to begin charging.
197492
You are doing nothing wrong. The same thing happened to me, it seemed to never fully charge. I went through the website I bought it on and reported the problem and started the return process. I returned the unit as instructed. They replaced the unit free of charge
2267934
Sorry, can't help. I ended up returning it because I couldn't get it to charge at all. It was dead when I got it and no matter how I connected it, it wouldn't charge.
2201962
Unfortunately, I have the same problem and no amount of charging is fixing it. It almost feels like there is actually no battery inside, or it used up its number of possible recharges. Returning it to Amazon. Will try one more time to order this thing.
1867586
Try turing speaker off. And check connections.Be careful not to let it take over your wireless device can take over your routed.ect
1411310
Same problem here, my battery seems however not to charge at all. Did you find a solution/problem?thanks!
2152104
There shouldn't be any problem because it has nothing to do with the wireless charging . Make sure all the contacts on the back of the device line up with the ones on the casing. Since the contacts are very fragile its very easy to push them down or even break them when you take the main housing off. That's the only reason possible for the wireless charging system not working right
1398319
I have had no issues. Usually when my phone is at 95% or higher battery, the wireless charging notification sound will not play. What type of phone do you have?
1560651
Thank you for contacting us, we apologize you are having issues with the product, the manual states that the red light will turn off when it is fully charged, this is the way our original prototype functioned and we made the instruction manual based off the prototype. However, when we did our main production run of the product, this was not programed into the charging function. We have had several customers contact us about the red light not turning off. Even though the red light does not turn off, it will be fully charged after about 4-5 hours. Unless there are other issues with your speaker, it should be totally fine.
281070
Plug the speaker into a USB port charger or computer. Takes a relative short time to charge. I really enjoy the speakers.
1912295
Glad you got it fixed, but that didn't work for me. Pushing down hard (and holding down) the power button turns it off momentarily so perhaps the defect is in that area and you were able to fix yours by applying pressure while turning on/off the wireless. Would be interested to know if it works for anyone else. I've just gotten used to it being on at this point.
1901415
I'm not sure but I would go to Jabra.com and ask them if you can operate the speaker while charging? What I can tell you it only takes about 2.5 hours to fully charge which is pretty quick! and it has 8 hours of playtime if you use the bluetooth!
220459
Have you tried using your headset, after you unplugged it? Because it doesn't take days to charge it? If its not working then your head phones are dead. Because my headset did the same thing.
2047367
Hi David, are you sure that you. Charged it correctly? By that I mean, have you charged it from a wall outlet? If you're charging it from a computer some computers require you to plug in the sound/speaker cable too. For example, when I plug it in to my laptop to charge I just need the USB cable and that it, it will charge. BUT if I am charging it from my Desktop I need to ALSO plug in the headphone/speaker cable. So you might think it is charging when it is not. If you're going to. Charge it from a desktop make sure you plug in the USB cable to the computer AND the speaker/headphone cable too. Also make sure the blue light is blinking. That will tell you that it is charging. I hope that helps!