I purchase large amounts of things from amazon and I am quite disturbed to see them possibly selling fake lifeproof cases, is this authentic or not?
43202
I work in a construction environment that's why I invested in this case. Aproximately every 6 months I have to change it due to the transparent part of it gets scratched very easily even though it's mostly in my pocket while working.
1777146
i have already answeresd this and even emailed customer service!! It was a FAKE!!!! it broke after 3 mo and when contacted lifeproof they verified it was an imitation!!! the seller is selling fraudent goods!!!! EXTREMELY upset!!' fraud fraud fraud
129529
Here is the answer from Lifeproof about the case that i told you before 2 months. Update for Case #103142081 - "Warranty/Returns - iPhone 4S/4 - Other" Hello Harris, Unfortunately, I have to inform you that the serial numbers you have provided belong to a counterfeit or fake case. Genuine LifeProof cases have two serial numbers inside that are unique to that case only. Our serial numbers are never repeated. We have received quite a few inquiries from customers with these exact serial numbers, which verifies that this case is a counterfeit.
1514265
It depends who your order from -- I got scammed with a knockoff and could not get my money back. I'd call the company first to make sure they are legitimate and have a warranty. I believe the supplier for my so called Lifeproof case was TrueAccessory. Don't use them. Amazon should ban them from the list.
302527
According to Lifeproof.com, Amazon is an approved retailer. Also, make sure the case you are buying from Amazon ships from amazon.com or from Lifeproof. http://www.lifeproof.com/en/fake-lifeproof-case/
847615
I actually purchased it from Best Buy. I don't know what Amazon does but the warranty was in the packaging the Lifeproof case is sold in so I suspect it is.
2180129
Yes. It`s real and not fake. My child keep let g. note falls in the floor and the case is still perfect without any damage. There is all caracteristcs of the product showed on the otter box web site. It really dont loook like a fake. Good Lucky.
864448
I purchased this product for my i pad mini from this seller, and I can verify that it is not a counterfeit. I took my i pad to the apple store for tec help and the apple genius couldn't believe that I got a "real lifeproof case for that price". I had to show her my receipt.
1475751
No it's not. But i have a real lifeproof, and they are basically identical and both work effectively. Only difference is that the real one is $80.
256586
I also purchased a case through Amazon for my grandson as a Christmas gift. Was in the original, unopened box. Turns out it was counterfeit. Amazon has reimbursed me. Not sure whether to buy him another one or not.
2156193
I think this is the knockoff, quality of packaging done even nicely than original with OWNER'S MANUAL wich says that "All LifeProof products are backed by a 1-year warranty. Product warranty only covers the LifeProof product - it does not cover any non-Lifeproof product or device", however the case itself about 1/32" thicker than original, missing removable inner liner with the picture of powered on iphone and olso missing sticker over Touch ID , cleaning liquid and rag
1207221
I got mine in March and it has completely fallen apart. I looked at the differences between the real and knock off OtterBoxes online and it is for sure fake. Just because it says Otter box on the back doesn't make it authentic. The packaging is slightly different and the case itself is low quality.
302531
I had the same question and mine was an original, the lifeproof website has a list of approved online sellers and amazon is one of them. When you receive the package it will have serial numbers on the inside of the front and back covers. Register the product at lifeproof.com and you will know it is real.
1930713
Frankly, I don't believe in "faked Mophie" theory. I purchased both my mophie cases in quite trusted stores - Apple Store and Best Buy, so I am pretty sure my cases were authentic. However both malfunctioned after 1-1.5 years of service, so I need 3rd case. Also jack port is really troublesome. It was incredibly awful in my first mophie and slightly better in the second one. I didn't rate it 1-star as mophie was still very useful and other models don't seem any better. But I can imagine some people were quite disappointed/angry with those problems and rated 1-star.
1748736
Yes, you can IF the case you have is an AUTHENTIC LifeProof case, not a cheap fake imitation. The LifeProof website states that Amazon.com is an authorized distributor of their products only if you buy from stores that state: "Ships from and sold by Amazon.com" or "Ships from and sold by LifeProof." So beware of other vendors, which often sell fakes! My case was "shipped from and sold by Amazon.com" so I can know I got a real LifeProof case. I was able to register my case online with LifeProof, using the 3 different serial numbers they requested (one on the box, one that is inside the front of the case, and one that is inside the back of the case; you have to look for them before you snap the case together). When I first tried to register, I accidentally omitted one of the digits (there are 3 different serial numbers to look for, and they are tiny and also very long) and got an error message that said to "enter a valid serial number." So the site will not accept a serial number that is not correct. When I re-entered the serial number correctly, the website accepted it, and my case got registered.
1595837
I believe that it is authentic, it came in Otterbox packaging and everything. The quality is very good! As for my case, it is the real deal.
256582
I just got off the phone from a representative at Lifeproof. They said that Amazon is not a official supplier of their product. The Amazon ad says by "lifeproof" sold and ship by Amazon. It is not official sold and shipped by Lifeproof. The only way you can tell that the product is really or not is the serial number. There are two serials numbers one located on the inside of the case and a second located on the back. I believe it has two pieces to the case. If someone that has ordered this product from Amazon would be willing to check the serial and call lifeproof for everyone well. That would sure make me Merry! I just got off the phone from a representative at Lifeproof. They said that Amazon is not a official supplier of their product. The Amazon ad says by "lifeproof" sold and ship by Amazon. It is not official sold and shipped by Lifeproof. The only way you can tell that the product is really or not is the serial number. There are two serials numbers one located on the inside of the case and a second located on the back. I believe it has two pieces to the case. If someone that has ordered this product from Amazon would be willing to check the serial and call lifeproof for everyone... » Read More I just got off the phone from a representative at Lifeproof. They said that Amazon is not a official supplier of their product. The Amazon ad says by "lifeproof" sold and ship by Amazon. It is not official sold and shipped by Lifeproof. The only way you can tell that the product is really or not is the serial number. There are two serials numbers one located on the inside of the case and a second located on the back. I believe it has two pieces to the case. If someone that has ordered this product from Amazon would be willing to check the serial and call lifeproof for everyone well. That would sure make me Merry! « Show Less