I can't get my memory stick to work. It has a rather large slideshow on it and worked for other shows but I can't get it to work on my picture frame. It keeps reverting back to memory slides.
35217
Did you read the user guide? I bought mine at least five years ago, but here's what it says: The smaller slot is for Secure Digital, Multimedia Card, Memory Stick, Memory Stick Pro, Memory Stick Duo, Memory Stick Pro Duo, and xD Picture Cards. The larger slot will accept Compact Flash cards. I think the Smartparts is confusing to use, poorly designed. It also won't always accept a USB thumbdrive (Smartparts customer service advised against using one). Sorry I can't offer more assistance, but perhaps you've solved the problem by now.
766499
I am also having the same problem, but sometimes mine will turn on and say "LD error. Please insert sd card and restart system." I have tried it with and without an SD card and still nothing. I even tried it with an AC adapter but all I get is a blank screen. I'm guessing it's defective and will have to be returned, but if anyone has figured out how to get it to work in the meantime, I would love to hear it!
1684893
haven't looked into that yet but i will be taking the camera to a friend of mine that works at a local ritz camera shop. i am hoping he will be knowlege able enought to figure out which memory card can be used.failing that i would think going to the cameras official website "should" provide the info or maybe a link to cantact them and ask questions.i know pc magazine also has a help section.. they might know
1146434
Mine downloaded real good for about half of my slides, and showed it had all of them. However it only shows half of them in my pictures file. I am going to have to go back through them and try downloading the ones that it didn't put in my pictures. But had great luck on the first half.
1376370
I bought more memory.. it has to be a SONY Memory Stick PRO Duo.. very inexpensive here! Considering the SONY lens.. [ not the 'Carl Zeiss' ] - this camera is a great value!
1332223
They still can't help you on this?? I mean they made the product, there are people out there that still have it, they should support it. I know it doesn't help you now, and I hate to say, I can't even help you. I was having issues with mine, and it ended up freezing on one pic, so I've since unplugged it. Good luck, I hope someone can give you an answer.
658472
Mine has been working without a problem for almost a year, you may have a bad unit, try to use a different memory card if that doesn't work you may want to return it.
218766
Mine worked at first- a few videos and pictures. I even printed some. But then my computer couldn't recognize the format. I'm left with a ball point pen. It was fun while it lasted.
1525108
I'm wondering, does this frame allow you to select the order of your pics or is it only in random order?Also, can I play music while pics are showing in slideshow mode or is it just one or the other?
575068
My camera did the same thing and at first I thought it was the camera and I thought about exchanging it for a new one. I instead bought another memory card to try first and since then I haven't had any issues.
1887849
Try swapping the memory cards between slots and see if it reads differently if it does you have a defective memory stick.
2093230
Should I only use sony memory card? I got "memory format error" message when I turn on power............
1589581
Then you need to get an adapter for it. Look for Memory Stick adapter on Amazon. If you have a memory card reader, that should work as well.
2268539
Try using just 1 stick. If that works then change the sticks and see if the second works. If you find one stick does not work but the other does then return the bad one for replacement. If they both work it is not the memory.
41994
I've noticed it sometimes no longer reads the memory card I have put in there and I have to regularly rotate cards out. I am currently looking at other frames to buy since this one has failed nearly all my expectations for it.
25327
I should work fine if you use the SD card after creating you're slideshow on computer making it an executable file.. I played a movie using mine in this way. The clarity isn't the best..and keep in mind this little devices bulbs runs hot. I couldn't initialize the USB input to function with my PC however.
151029
Have you try a different SD card? After you re-insert the SD card; did you un-plug and re-plug the power? If you have tried all of the above, and it still doesn't record; the unit might be defective. Please email us at customersupport@cavalrystorage.com so that we can swap out with a new unit for you.