This thing is suppose to be so simple!! Constantly ask to update software but nothing happens. Turned off security software and still nothing happens
17798
THE CLICKFREE you purchased is not compatible with your PC or your Operating SystemI had the same problem and after I called the manufacturer they confirmed it is not universally compatible with all PCs or OS> The only one that works with everything is clickfree PN 535-1003-100
1368758
I could never get it to work, and I returned it. The software was the problem. I called the company but they never returned my call or emails, so I got a refund. Good luck. Wild Bill
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
769608
I have never had to update any firmware. I just load the copy and duplicate, I have never had to do that on any of my machines and I have been doing it fora long time.
413289
Same thing. Unpacked my 255W and ran the updater and it just died. Software System Missing. What a piece of crap... I plan on taking it back to SAMs and buying a Tom Tom.
104317
Uninstall the software, reboot and try re-installing the software again. Make sure no other program is running, including some anti-virus apps. Sometimes this works.
1848278
As far as I know updates are free, I got it up & running & immediately had to do an update. I called Uniden Tech support a couple times to get it done but it works great!
2151250
I was never able to get it running - it requires a software update download from them, but there is some kind of bug or quirk to get it to install. I was on line with their help desk for hours, installed it on three different computers - no luck. endded up returning it.
226601
Return it. Not trying to be sarcastic the only other thing to do is a reset and see if there are any software updates.
2272431
Hello, yes I had the same issue but talked to their tech guy and resolved the problem. You need the 3.0.1.0 version of the ser2pl64.sys file which is located at: "C:\Windows\System32\drivers". My system does automatic updates and every once in awhile it replaces this file with a new one and then I have to go and replace it again to get it to run correctly. You may have to reboot after you replace the file just make sure that this file does not get replaced after you reboot. I hope this helps! I too am a tech guy and therefore this was pretty easy for me. I hope it is for you too! Good luck! Al T.
989908
I am having the same issue and have installed it exactly as everyone here has described.Not very happy about this.
2253353
I never actually got my Looxcie to work... sent it back. Unable to get the software to update and no longer seemingly supported by the company. Sorry I can't help!
107002
Haven't used it for a while, but it seems like when we booted it up (connected to wifi of course), it automatically asked us if we wanted to update the software.
1754235
I am sorry I didn't have that prob as I use auto update but I looked and it hasnr had or ask for a update since I bought it and over 3 months not a update.
1843256
Haven't had this issue with mine. Sometimes syncing it with your PC will update the operating system.
657998
Having the same problem. When first turned on it said there were several updates and it seems to have finally loaded those but haven't checked to see if any new ones. No trick, just used and it installed when I shut off computer after about 3rd use. Installed Avast anti-virus before I did anything.
320254
Honestly I had trouble updating no matter what I used. I have a Mac, tried a friends PC... never could get the updater to recognize the triggers.