The lock on ours seems too small. Anyone else solved this problem and have a suggestion?
34185
Hello....not sure what you mean as "small" ours latches just fine and secure....so can you explain your difficulty in more detail....
335061
We just received ours and are having the same problem, I think. The spring tension in the plastic "accordion" is so high that the locks won't hold. Is that what you're describing?
1365593
This is part of the issue I have had from the beginning. Try turning the knob situated above the handle. It locks the unit in place if you have it seated properly. I hope that helps...
1557155
That seems to be a common problem with this case. I traveled with mine last holidays, and even though it has just been sitting in the house all through, I discovered that the locking mechanism was not working. When I acquired it though, I tried it out and it was quite okay.
938063
It's a little tricky, if you twist the top one way it locks. And if you push it down when in the lock position it can get stuck. So keep wiggling it, till it goes down easily, just may take a little getting used it.
2042178
The lock is about 5 inches high and weighs about a pound. So, it depends what you mean by small, but the length and weight should give you a clue.
787230
That happened to me too once. Think it's jut really compact. Mine ended up being fine once opened!
2049174
I wish there was a way to lock the clock on. I havent found a way , And the clock is WAY to small
1823939
check that you have installed the lock correctly and make sure the red dot on the inside of the lock faces up and make sure your handle is installed correctly. I had this issue with mine and the lock was not installed correctly fallow the directions that came with the exactly or i will not function properly. Any other problems call Yale
1374511
Same thing happened with mine. I found that pushing down on the top near the latch sometimes helps. I went to a locksmith and he adjusted the latch but still sticks at times
473876
mine fit just right, not a lock fit. perhaps you may have had a slight defect.
1154014
Yes to the right of the lock button, turn the larger knob to the right you might need to push in on the handles a little to free it up.
2011626
Yes, I had the same problem with the safety lock. The simple fix is to take a hand drill with bit and expand the opening slightly. It still locks but opens with a mild tug. Good Luck.
1938705
Not us. You may try adding some lock-tite or some sort of thread lock compound. If that doesn't work, just replace the lock nut itself.
2077800
Did not have that problem. The set was a gift but she says all works fine. Might check to see if you are pushing them down far or hard enough to actually lock. Good luck!
2061601
Try removing one of the bars inserted into the side rails to make it shorter. That worked for us.
157099
The lock is a little hard to figure out at first. Keep tinkering with it. It has a special way it has to fold back to latch