There is a smell lately, it actually smells clean like ozone, I wouldn't want to drink it though. It starts about a week after cleaning it. Any ideas?
31674
Hmm, I have no idea. I change the water in mine once or twice a week when I refill it. Maybe that does the trick.
31675
I have 4 basset hounds that drink a lot of water. I put a little drop of dawn in the empty container. I put very hot tap water up to top. I then put top on & then I shake really hard. I rinse with hot water so there is no soap. That seems to take the smell out. Also I clean this 1 once a week. I also clean the filter. I change the filter monthly. The instructions say you don't have to do it this often but I find that it works better. I love this product. I have tried most of the others. This by far is the best for all my needs. I hope this will help you solve the problem. Bethe
31676
Sorry, no idea. We did not like the product from the start and returned it never used.
31677
Cleaning he filter is more than just running water through it. The way I do it is I fold 3 or 4 paper towels along side the sink and I put dish washing soap on the filter and scrub with my hands. After rinsing the soap from the filter I bang the filter hard against the towels to see if anything is left in the filter and there always is. Repeat the process until the is no more junk coming out of the filter. This will keep the water clear and clean.
31678
I've never had this problem with mine. Did you rinse out the filter well before placing it? That's the only thing I can think of that might be the cause...
31679
take the pump out and remove the tube..look carefully inside (use a flashlight) gunk get built up along the sides of the tube (hard to see). If that is clear open up the pump it has 2 areas where u can put in a very small screwdriver to get it open. I have found tons of gunk in there. Good luck. I ended up not using mine anymore, much easier just to fill a bowl with clean water every day.
31680
Ask your local water authority if something they use to treat the water could be responsible. There is nothing in the fountain to cause it. You could re-wash everything and change the filter, whether it needs it or not. I would trust the animals. Do they still drink from it? My unit just sits there, gets scummy after several weeks, if I get lazy about cleaning, but the cats love it anyway. Good luck.
1872167
Rbaby, just to double-check: did it take a few weeks of non-stop use to get rid of the plastic smell/taste? I've been running it for a couple of days now, pouring the distilled water down the sink, just to get rid of the smell, and it's still there. My concern is that maybe there is something wrong with their design. Even if it doesn't smell a few weeks down the road, the glue (it's the glue according to Westinghouse) might still be in the water. Not sure how healthy that particular glue is for every day consumption :-)
1020842
have been using this product for about 6 months and have never noticed a smell of any kind. I would return the one you have and sure they will replace it for free
603448
I know what you are talking about -- I get a smell from mine. It is almost like a burnt plastic smell. It notice it when I clean up after making the coffee. It seems to be coming from the area where the filter and water is stored. It still makes a great cup of coffee so I tend to ignore the odor. I'm hoping it lessens overtime.
1673231
What is happening is VOCs (Volatile Organic Compounds) are off-gassing or releasing from the plastic water tank. I recently purchased a barely used B150 and I noticed a strong PVC smell and plastic taste to my mochas. The smell comes directly from the tank and no where else. Now I know why someone sent this brand new unit back. Did a little research and this seems to be widespread. Currently I've left the water tank empty, lid off and the unit ON. The PVC smell in my kitchen is STRONG in the air. I'm going to let it off-gas for a couple of days and run 40 oz of straight Heinz White Vinegar through it. Several people have reported success doing that. I've also ordered a new 'pour over' tank from Keurig to replace the direct line one that doesn't have a grip inside for removal. Mine is no where near a water source and I wanted the 12 oz cup option with a pour over tank. I'll let you know how the new tank smells when I open it. I hope to rid the existing tank of the plastic smell as much as humanly possible and hope the new Keurig direct tank is a different plastic manufacture.
945463
What you're smelling might be ionized air. It has a odd smell that you'll get used right away. Then again it could be plastic and you might have a problem so I'm not sure if you're satisfied with my response. The ionized air smell is a good thing If that is in fact what the smell is
1872169
I've had the unit for a while now--the plastic smell has gone away with use. We run it pretty much all the time--in the meantime, we would put the water through a Brita system to get rid of the smell/plastic taste. The reason why the glass bottle doesn't work is for some reason, I think the reservoir is what's also contributing to the smell. I tried the same thing and it still smelled and tasted like plastic...give it a few weeks of running it.
662093
Mine is fairly new. When first used, I could small a plastic smell, and even after a few months still smell that; but it is not a burning odor. If you smell something burning, I suggest that you don't use it and return it for a replacement.
1605625
I've been - very happily - using this product for 3 years and never had an medicinal odor problem. I would make sure the machine is notthe source of the smell by wiping it clean. I would also leave the filter in the sun for a few ours, put it back in the purifier and run it on max speed for a 5-10 minutes. If none of these measures work, I'd send it back for a replacement.
1592472
Mine has no smell whatsoever. Just received it last week. Maybe you should send it back!
2235890
Not sure what that smell is caused from. Didn't have any problem with mine, as far as odor. I'd ask Whirlpool about it. Maybe you can get a replacement. Good luck!!!
234366
Hi. I had the same issue with smell. I did not run the machine right away. I took it out and cleaned the filter in Lysol and let it sit for about 30 mins. Then rinsed really well and put it back after it dried completely. There was a slight smell for a few days, but it has gone away. You may want to put it outside or wipe down with baking soda and water just to help get rid of the smell.
192885
Hmm... no, I don't have this problem. Maybe you can clean it? Run a water and baking soda solution thru the machine a couple times? Maybe a squeeze of real lemon juice to rid it of any smells.... Also, make sure to use bottled water or filtered water instead of tap if you can, that metallic taste may be coming from the tap water/coffee combo. I didn't do either of these things and my coffee is just fine. Best of luck.
70600
My system had that same bad taste and odor. I even flushed the system many times and unplugged the UV lamp and still had the same outcome. The water tasted fine after many flushes, but returned to the same bad taste/smell after a few days EVERY time. Even with the UV lamp unplugged. I believe there is something toxic in the tank and have gotten rid of this system. Good luck.
1515781
Mine arrived without any smell. I suggest contacting the manufacturer to ask for advice. Alternatively, try using a white vinegar and water solution to clean it out.
1024476
Sorry to hear that, ours did not have a smell since we received it...not sure what to advise you to do
1477990
If you turn it on, it will immediately start making noise (a static type of sound), and you will be able to smell the ozone probably even before you get out of the room (do not intentionally inhale the gas).