Where can I find a replacement part for my juicer? The tube that you put the stuff in broke. So, now its not juicing at all!!! Thanks
19224
Copied from reviews: By Elyssia Petrovits "Program Hex" (Cape Cod, MA) - See all my reviews (REAL NAME) Amazon Verified Purchase(What's this?) This review is from: Big Boss 700-Watt, 18,000 RPM Juicer, Black (Kitchen) I got this juicer a little over a month ago.. This morning the lid decided to break while my boyfriend again did not listen to my advice of "take the mango skin OFF the mango before juicing it!!" - So the mango skin caused the top of the machine to jerk, and the bottom to remain still.. resulting in a very broken lid. After about 40 minutes of searching the internet for replacement parts for this I realized it was not going to be found.. I searched for the maker of the juicer.. found their website... found their address... found a disconnected phone number... found a bunch of dead ends and then called the building manager for the building where their offices claim to be. I finally got a hold of customer service : 1-800-423-4248 ext 233 write that number on something! print a sticker label and stick it to your juicer! The people at the company were quick to help me. They asked me to email a photo of the part i needed and my contact/shipping information.. Then replied to me that they were shipping out the new lid today!! That's great! Shipped it to me today free to me! I was not asked to pay for the replacement part or the shipping!
2228299
I just called Capresso at Closter, NJ 800-767-3554. The replacement is available; $7.00 and Shipping $7.95. I suggest you buy an extra basket as shipping is no more and if you forget to dump it...!tedturnerjr@msn.com
779081
Good to know. Thank you. My concern was pulling down too hard, and possibly pulling the fruit basket down & breaking whatever container you where draining the juice into. Thanks again.
593350
Only if it will cover things like the mesh basket. After 4 1/2 months the plastic on the bottom of the basket cracked causing all the juice to flow out over the motor and onto my counter, twice. Don't know what made this happen, but it cost me $24.99 to replace, and it's taking over two weeks to receive it. I still haven't received it yet. Love the juicer............the plastic parts..........not so much.
1004739
I cannot answer this correctly because the juicer I purchased is acting up - it is not properly juicing the veggies or fruits I put in - it seems like there is something loose (I have checked but still not doing it right) and it makes a big noise and trembles to the extent that it moves around, feels like it is about to shatter - I have to hold on to it - no, the juicer I got is not doing well - I cannot answer that question for you
2086928
I think would vary from person to person..how you're juicing likely what you are juicing this was my first replacement... I got my juicer in 2006, got replacement in 2014...I used a lot more during the last 2 years..on a weekly basis.
583499
I would go straight to the manufacturer and ask them if they have replacement parts. Sorry, but I have not had this problem with mine. Wish I could help more.
1284695
I don't recall what I did when mine died several years ago, but it looks like you can get replacement parts here:http://westbend.com/sp600-smoothie-maker-pro-600.htmlGood Luck !
1983333
Yes, they are available. Go to the manufacturers site or this I found with a google search: http://www.juicer-steamer.com/replacement-parts.html
428156
I want to add to my previous comment by saying my juicer with the red feet is the original model- I have had it for decades; it still works great. Sounds like the switch in manufacturers has altered the new model for the worse. Too bad.
1856459
Thank you marinabug!! I have been trying to find this juicer and looked everywhere! Got so excited the other day when I found it on the Macy's website and it said "In stock" then, after inputting all my info I got the "We're sorry, this item is out of stock" - yuck!So I just went to William Sonoma's website and found it there "in stock", I called a physical store and all of the stores in the Atlanta area are sold out (one even saying on her computer "-1", lol) so I called the Williams Sonoma customer service to make SURE the online orders are really in stock and they are! He said they have about 300 of them. So I just ordered it for the 199.95 and got free shipping. I'll have it next week! Thank you thank you thank you! Thank you marinabug!! I have been trying to find this juicer and looked everywhere! Got so excited the other day when I found it on the Macy's website and it said "In stock" then, after inputting all my info I got the "We're sorry, this item is out of stock" - yuck!So I just went to William Sonoma's website and found it there "in stock", I called a physical store and all of the stores in the Atlanta area are sold out (one even saying on her computer "-1", lol) so I called the Williams Sonoma customer service to make SURE the online orders... » Read More Thank you marinabug!! I have been trying to find this juicer and looked everywhere! Got so excited the other day when I found it on the Macy's website and it said "In stock" then, after inputting all my info I got the "We're sorry, this item is out of stock" - yuck!So I just went to William Sonoma's website and found it there "in stock", I called a physical store and all of the stores in the Atlanta area are sold out (one even saying on her computer "-1", lol) so I called the Williams Sonoma customer service to make SURE the online orders are really in stock and they are! He said they have about 300 of them. So I just ordered it for the 199.95 and got free shipping. I'll have it next week! Thank you thank you thank you! « Show Less
1325940
my top is broken too. seems they would make these things last longer. buying the replacement part plus shipping is almost as much as the pot! I have not found the top locally, even thrifting. I love having brewed coffee though.
1319624
Go to http://www.greenstar.com/ and then got to their "juicer parts & accessories" tab.
2068489
My suspicion is that it is the result of a savory company who is unreliable and the left hand doesn't know what the right hand is doing. I was told I had a lifelong warranty. It turns out it is only life long until the juicer model is no longer made. They change the models every few years so in reality, the juicer is only warranted for a few years. I had to have the motor replaced repeatedly (in a two year period) until they changed something about it, (probably put in a better motor) and then my warranty was no longer honored.
1407904
we tried to find parts. Our freezer broke after 2 months, we called and they said turn dial all the off and on like 5 times, then unplug for 2 or 4 hour. That actually worked. Worked about a month and broke again. Called them to get fix and they said they have no one local. They only way to repair is to box it up and ship it to them. I said you got to be kidding, we should be able to get fix somewhere closer and they said warrenty says ship back. We can fix but they do not pay. So it is now sitting in our garage waiting to be dumped.
1424348
Plug in a lamp or other electrical source to be sure that you have power first... if power is available, check off/on switch make sure to switch on... some believe that plugging the unit in should start the juicer believe it or not... so be sure to use the off/on switch... if all else fails, try another outlet... if the motor hums but not juice, make sure that there are no obstruction in the juicer feeder... if non of the last, then yes I would return the unit... I have this juicer and am pleased with how it works and results of juice... My only gripe is that it takes some time to prepare the vegetables and clean the unit for a glass of juice but is well worth it... enjoy
1908661
Hello R.M. Chavez, Please contact us at info@epareusa.com and we will send you a replacement right away. Best Regards, Epar