My old set only plays full-volume on the right channel now--checked all connections. Theories?
16339
A couple of suggestions since you say you already checked the connections (make sure you have rotated the jacks in case they have not seated properly thus preventing left and right channels to pass information). On the sender unit, assuming it is connected to a computer - Go to Control Panel&gt;Sound. Once there, you will see the sound devices hooked up to your computer - the audioengine should be one of them. Highlight that entry, then either right click or click on the properties button below. Once there, go to the Levels tab. Once there, the first item displayed is the audioengine audio output level. You can reduce the volume through the slider tab. Now click on "balance" just to the right of the volume display. That will give you access to the levels for the left and right channels. You should see that left channel is reduced to zero - adjust it up to be equal with the right channel. If you see that the computer is configured correctly, then the problem is either a faulty audioengine or a bad physical (jack) connection at the Sender or the Receiver. Hope this helps.
16340
Kevin, a few things come to mind. One could be a bad sound card in the audio device. Another could be a bad set of audio cables at the speaker location. Hard to say.Eric C
1758566
you can go into the Audio and check speaker volume, I turned down the front 2 speakers and the center channel and turned up the rear volume; also when you play dvd or blu ray make sure you have set for 5.1 channel. Not all are set this way automatically. hope that is of some help
518331
Hi Dennis, Try pressing the test tone button on the remote, and see if your getting sound from all speakers. Also, did you use the RCA cables from the BD player to the Onkyo? ( one for each speaker ) Don't forget to choose the right format from the Blu-ray disk ( Dolby truehd / DTS HD master audio ) If your still having a problem, let me know..I can probably walk you through a little more detail. Tom
867040
Same problem here. Changing the "Audio setting > SPDIF Output Configuration" settings effects which channels come through, but I can never get all 5.1 channels to go through
503383
I have the same problem and unfortunately have not been able to play music from it either. Maybe we can get an answer from the makers on what we might be doing incorrect.
1281555
I only had mine hooked up for a few minutes. The max volume was actually lower than the TVs max volume. Sent the thing right back.
156807
I guess you might set up as PCM audio output on your player (BD player or Steaming player).If you change audio output as Digital or Bitstream on your player, you could solve your problem.
809375
Unfortunately, I can't help you. I bought this unit from an Amazon vendor "like new" and it wouldn't play. They sent a second unit and it wouldn't play either. I ended up buying a different brand and it worked fine.
1294624
there should be an A/v sync option in the audio settings to adjust this ...try that
771203
I have the same system and have no problems playing my ipod through all the speakers. There must be something wrong in your settings for that port? I guess I never changed anything when I hooked up my ipod.
1279724
Make sure your source is stereo/supports stereo. Otherwise could be a short in which case you need to return/exchange.
460350
There are audio settings in the menu, I was able to play with those and get good volume. The TV is at another location so I can't help you with specifics now.
939710
Thanks. I've done all that with no results. My last resort is to test the player with a few other Blu-Ray discs. If they play with no problem, I'll return this set to Amazon and ask for another one.
1403994
Have you installed the disc programme it came with ? If so then it should play through your speakers automatically.
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Tom,Yep, did the test tone both from the Onkyo and BD player. All 6 speakers responded. I did set the BD player for PCM for all formats for 5.1ch. It's my understanding when using the Onkyo DVD Multichannel during playback, the Onkyo ignores its own speaker settings and uses whatever is coming from the BD player. Perhaps I need to tinker with the speaker settings in the BD player. Thanks,Dennis
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Thanks Wagner. I will set it that way and see if anything changes over the next day or two and post back here.So much for a day or two, I just tried it and it is very loud now. Mine wasnt refurbished, I bought it new in the package. Werid bug for sure.
928282
Yes. Return the whole set. It only gets worse. We had the system for a week and it happened and the one speaker quit working completely so we returned it. We bought a Sony set and have been really happy with it.