I have a problem. when i connect mine to the usb port is always green even when i got it out of the box, and it's not heating up the coil, please help
20004
The lighter is crap. I charged mine for 48 hrs and it still would only light one smoke....just.one.smoke.
2100179
It could also be the connector in the battery pack. i had had this issue with USB devices in the past. I would try testing another mini USB connector in the battery pack to see if it fits better. If it dose, then return the charge and ask for a replacement.
1955398
Sounds to me like you may have a faulty one. Mine charged up just fine, and I am still doing well with it. I would contact the company. Sorry I could not be of more help.
1952738
It's supposed to turn green when is fully charged! I don't know what's wrong with yours ! You may need return it!sry
336703
make sure all the connections are fully pushed in (click) on your coil packs...then reset the computer. ...if that doesn't work then put new plugs in and check the injector rings may have gotten cracked when reinstalling them
2258266
Send it back. I have had no problems with mine. You must have received a defective one. Good luck.
2111853
I've never had that problem, sounds like you have a defective one. I'd suggest returning it for a new one. I even, just now, went and checked mine, before sending this, and I don't have that problem. Sorry you're having that problem, I really like mine. I know it's a pain to have to return it, but it's worth it to get one that works properly.
1522264
I think you have to discount the plug from heating pad , or from wall. I'm using mine and it still don't get very hot, WARM at best. Try both of these, maybe it will work. Other than that I'd contact manufacturer. Goodluck!
2069127
Try cleaning and oiling/lubricate it. Also, being electric, see if your cord is still good.Otherwise, time to get a new one. Sorry!!
1371014
Mine emitted a red glow from the port were the battery plugs in but it never indicated when it was done charging. The directions said it would glow green when it was ready, but it did not. It simply stopped glowing red. I hope this helps. If not, you may need to contact the manufacturer and tell them the issue.
235951
I had the same problem but only on the handheld outlet.Re cut the threads on the handheld and give it some elbow grease.It worked for me.
1834208
Best bet, send it back and ask for a new one. Mine has worked fine since day one. You deserve for yours to work also. Hope this helps bro.
25472
I have the same issue. It just stopped working. I had an electronic tech looked at it and he think it's something on the circuit board. We didn't see any burnt marks. This device runs hot constantly.Now, I bought a zojirushi as a replacement unit. It might cost more but it runs cool.
1127515
I would send it back bacause mine is green all the time unless my battery is plugged in. When it's dead and I plug it in it turns red until fully charged and then it will be green again. If the battery is not charging you could either have a dead battery and will need a new one of those or you have a bad port and you should send that in and have it replaced.
1133969
Mine worked fine when I plugged it in. No issues like you are having. Mine is awesome. Good luck.
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
1129488
i was having this issue as well...but i read that there is a RED light that turns on when the battery is charging...so i played with the USB that is plugged into the unit, and found that the red light turns on when its plugged about HALFWAY in. i checked, and it IS in fact charging. try adjusting the B side of the USB (mini part thats in the actual unit) before you return it.