The cotton candy is all floating out the top. Do I need to adjust something? Should I buy a dome? Where can I buy one that would fit this machine?
35454
I have one and its just perfect. You must take the cotton floating with a cone, is just practice. I dont have a dome but i dont need it
244634
The top is hollow. If I was to do this I would try to glue in a PVC insert to support the area and keep any liquid out.
1054997
First, be careful not to overflow the container with milk. Fill milk to just under the top of the ball that is on top of the whisk. I LOVE my Aeroccino Steamer. Made my life easier. If you continue to have trouble, contact Nespresso directly, they are amazingly helpful. Also, I suggest that you join their club. The pods are cheapest through them.
1095846
mine does this too - its seems like a fundamental design flaw to me. as the milk spins around it induces a centripetal effect along with surface tension so rises up the walls. There is a slight gap where the spout is and thats where the milk exits. They should have developed a gasket to close the gap. Otherwise a great elegant device. I found a small piece of paper towel wedged under the gap helps- not so elegant!!
1929083
Loosen the Allen screws where the dome meets the bracket and tilt the whole dome and then tighten them back up! that's what I did with Mine.
623798
Maybe your not assembling it correctly, or need to tighten the rods more. The pieces are even, but do connect properly on the one I purchased. I did notice the small topper seemed loose but then I unscrewed it from the base and when I turned it upside down to screw the opposite end the topper then fit more securely. I don't know why that worked because like you mentioned the three pieces seem to be equal in size.
595791
I am having the same problem Although I have only tried "Adult popsicles" and they have booze in them. I will try the reg and see what happens. I really think maybe the stick is too short.
1459008
it says you can use hard candy. But I was only able to make one cone using cotton candy sugar then the machine would not spin any more and I had a bunch of disappointed girl scouts.....I would not recommend this machine
706187
Take the red dome off and screw through the holes. Forgot if came with sticky tabs but think this is too heavy to hold. Use screws.
1155623
Well, I don't have my instructions anymore, but I'll try to explain. First, you should probably put the top section together. The ceramic dome fits inside of the smaller of the 2 clear plastic containers. The wing-nut screws into the underside of dome where it fits into the container. The large clear plastic container goes on the bottom. Next, place the white plastic piece that has a round cut-out on top of the large clear plastic container. The smaller clear plastic container sits on top of the white piece. The lid goes on top of all of it. We don't use the tall white plastic item, but if you want to elevate the whole thing above your counter, you can use the tall white plastic thing to accomplish that. 'Hope that helps.
1395375
The dome is for an old model that is discontinued. If you want it you have to buy it in pieces. Good news is you need the base, the pump, and the filters; these actually cost less apart then what the new item went for.
279655
The screw that is used is a Phillips head, and the plastic cap has a "stem" that is shaped to conform to the head of the screw. Try rotating the cap until it "settles" into the shape of the screw head. It might still be somewhat loose, but it's the best you can hope for.
1077446
Oooh, it appears they made a mistake. There should be a part (coupler, I think they call it) that is fixed around the pole in order for the "cone" not to slide down the pole: tehn you fold closed the cone over the coupler--on which it rests and holds. If the coupler (with its screws) was not in the package, you should complain and have the whole thing replaced or have them ship to you the missing part. Good luck!
1612480
We use this machine every day in our soda shop. Cotton candy is one of our best sellers. My best advice is to buy the bubble that sits on top of the bowl because without it, cotton candy sticks to the ceiling.
2159854
Disappointed in this cotton candy machine. I actually sent it back. It burned me. The machine gets very hot and the lid doesn't stay on.
2247839
open the round cap on the bottom....it's hard so use a screw driver or something else.....fill with water or sand (i used water,cheaper and equally efffective)...put cap back on.....also its heavy so have the base close to wherever it's going to be...good luck
1877707
I have noticed that as the water level drops, less and less water covers the top "dome". Can you get water to cover more of the dome if you slightly tilt the fountain while plugged in? It might be that the fountain is sitting off level enough that the water can only easily cover part of the dome which is lower. Also, make sure the dome is firmly snapped into place. It shouldn't take too much force. I would just make sure it doesn't wobble when popped in.