Ok it's been 3 days and this thing will not grow out to full size and there is a big bump still from where it was folded? Any suggestions? I
37620
Uuummm,... i would send it back for a different one...if you are able to still return it...
37621
did you unfold it and let it sit for a couple of days? this helps to let it rise before you sleep on it....you can stand it in a closet if you are cramped for space
37622
Well it wont get any fuller.. 3 inches is pretty thin. But start using it and the bump will disappear in a couple of days.
37623
I tried everything! You will need a lot of patience. After two years mine still has bumps. If it hasn't been so heavy & awkward I would have returned it after the first week!
37624
I bought the same thing. I had same problem. It never regained it's shape. I returned it and purchased it locally where it wasn't wrapped so tightly for shipping that it couldn't regain it's shape. It was an enormous pain to have to do a that but amazon did the right thing and took it back. Wish I had better news but that product should not be sold on line if they can't ship it appropriately.
37625
I dont think there's anything you can do about that. . . . maybe just pray that it slowly reaches normal size. Btw, the one I had became soft after about a year of use.
1136993
You have to blow it up a lot and for about 3 days after keep blowing it up. It will get bigger.
470215
Hmm, mine popped out fine but I have trouble getting one to fold back on now. Mines packed so I can't look at it now. I'm sorry.
882101
Fortunately, this has not happened to me; so my only suggestion would be to contact Customer Service at Fiskars for guidance and assistance with your dilemma. Sorry to hear about the the bump on the head -- ouch . . .
1117048
It will flatten over time -I don't remember how long the folds lasted in mine but give it a few days.
45287
Be sure to lay it out on a flat surface for about 24 hours. It should flatten out ok. Mine was shipped in a box and the mattress was pretty much rolled in a ball. I honestly don't see how they got it like that but it was ok within 24 hours.
155631
Mine was noit creased but I think if you lay it flat in the sun it may flatten out. Or, you could try a warm iron but iron on the fabric side. Be carefull. I sure hope this works for you.
2202329
I would for sure make sure everything had dried properly. If not there can be a clog. And make sure the arrows match up it they aren't the release won't be proper.. that's my only advice or call the company. My daughter is growing gaining weight and having normal stools. Had it over 2months without any constancy issues.
1169699
Hi Julianne. Please contact me directly through the Amazon message system. Are you folding the mat to store it? Please store the mat rolled up, not folded. Folding the mat will cause crease damage.Please contact me:)Thanks,Square36 Team
1916400
Mine has a sticker on it saying "this side up". It's rough side up, apparently. The bigger question is: how do you get this rolled up thing to lay flat?!
1346337
I'm with you! Just did it after fooling around with it for about 30 minutes. Yikes! I was able to get it into it's not "so easy compact design". So follow the directions from the other comment about folding it at 9 and 3 o'clock and then forming two small circles lying on top of each other and use one of the "side pockets" to pull it over the entire thing. Good luck!
360341
My daughter has outgrown it and it is still set up in her nursery because I haven't been able to get it folded up and put away. Sorry!
1546094
It takes more like 30 seconds to 1 minute. You should practice folding it at home. I have no issue. Just watch the youtube video if you problems.
1194674
Hey Cali Girl, I feel your pain ;) I put that problem in my review. Maybe 3 out of 6 times I can get it to lay flat, but it never really is totally flat. You just have to work with it. Lay it on it's side and see which panel wants to fold. I keep the zippered top on, that might make it more difficult. Wish I had the answer.
719138
Stop, Do Not Cut. Are you 100% absolutely sure it is bent? The sections are pretty difficult to insert. If it is indeed damaged return to Amazon. They will take care of you.
1916401
I have the same problem. The way they shipped it (folded), you can't make it lie flat. It is a piece of crap. I'm going to send mine back.
2262098
I found a long cardboard tube and role the screen up. This helps it from getting creases. If you must fold it, I would recommend folding it across the shortest side until it is the width you need and then role it up longwise.