the connect kept disconnecting if the heater was even slightly moved. Is there a special way to securely attach it to the heater?
1437
Didn't experience this problem, but I haven't had a power outage where I had to use yet.
1438
As others have mentioned, the quick connect fitting on the hose has a sleeve that you pull back (towards the hose) as you slide the fitting onto the male quick connect on your heater. Make sure you slide it all the way onto that fitting until the sleeve snaps back into place. THEN, PULL ON THE HOSE END TO BE SURE IT IS FIRMLY ATTACHED !!! When it is firmly attached, it will NOT pull off unless you again slide the sleeve of the fitting back towards the hose. That's how you remove it. With the gas turned off, slide the sleeve back and pull the fitting off of the one on the heater.
1439
Do you have a quick disconnect or a thread ends mines a thread end make sure you push it all the way on be for turned the gas on hope this helps if not go to YouTube you may find what you're looking for
1440
There is a sleeve on the heater end of the hose that must be pulled back. This allows the ball bearings inside the sleeve to retract so that the coupler can mate with the heater fitting.
961987
I simply crimped and soldered it back together. The factory connection is only a crimp so i recommend soldering the connectors as soon as you a new unit. It will conduct the electricity better (doesn't heat up) and will not pull out as easily.
1175780
Mine too. There is an electrical connection behind the control panel that overheats and starts to burn the wire insulation when the heater is on high. It is connected to the pendulum switch that would power-off the unit if it tipped over. I contacted Kaz (the actual mfgr) but they weren't interested in fixing or replacing the heater.
1488282
Mine was a little loose, but it just needs to be tapped to snug up the connector tabs. Hope this makes sense and helps.
179490
Sorry, I'm unable to answer your question. We just installed the heater last week. No problems.
2026485
coat all electric connection surfaces with silicon grease and cover with shrink tubing if tubing doesn't shrink tight on both ends apply silicon adhesive (calk) to seal. This will allow for future disconnection
1904189
You need a 1/4" female quick disconnect to make it all work together. Hope this was helpful.
1260017
It needs to be wired. You could wire a plug end to it with an SO cord if you would like but it needs to be bolted to keep the heater coil stable.
554559
make sure water pressure is OFF you cant release coupling if under high pressure shut water off ...press hanle and let out water...then it will release.. What every one thinks is that this is a auto-shut off connection...its not Hope this helps.. mike
143321
Hi @nerenttt,You need to maintain a minimum distance of 1 feet from the heater
1286110
I had the same issue, it took pushing the connector further in (not much) then depress the center tab, hold it down while pulling the plug loose.
1760683
It could be that where is connect to could possibly be loose. I have not had that problem. But its said to be after much movement the cable tips could go bad
768686
No problem with ours - we did change out the old electric socket for a new one though. The old one was slightly loose & pretty old. We have a Heat Surge Accent also. These heaters are awesome!
1963433
Tried it once with another heater and was not too successful. In fact that is how I ended up purchasing this one. The other one got ruined and I threw it out. You can find instructions online if you research the subject.
512975
That's what I connected mine to. Works well just have tighten it pretty tight. Hope this works for you.
1746026
If you can keep all the units from not unplugging from each other. The connector tends to become loose from the plug that goes into the wall. I have thrown it out.
566034
My first guess is the thermostat. (Look for the dial). If you want your heater to stay on, turn the dial up just a bit. If you want it cooler, turn the dial down. If the heater is tripping a circuit or GFI in a nearby bathroom, unplug something. Other than that, I can't help.