Is there any way to get one chair replaced out of the 10-pack? It broke on the first use (the plastic along the back), and this was just regular use.
31037
I had same problem seems like one was defective. no response about getting it replaced either.
780353
Unfortunately, I never replaced mine. I'm still using the same chair for a year now. I've been dealing with the broken height adjustment (stuck on the lowest one) since it broke. The actual wheels I never actually used. So they stayed stationary on carpet. They kind of just dug themselves in. Occasionally I push it to vacuum and I push it back to get up, but other than that.. that's the most action it gets. Other than the height adjustment, this chair works fine.
2216202
Handle broke off recliner. My son -in-law replaced it with no problem with the part we ordered through amazon.
887065
I have not had a problem with the chair.Contact Amazon,that have helped me out in the past...Good luck
1773813
Sorry. I ended up buying a new chair, and I never tried to use it. I just kept it for when I may need it in the future.
525896
Contact the seller you purchased this from. This should be under warranty. Explain what happened and they should replace them, depending on how long ago this was purchased. You could also contact Flash Furniture and they might be able to sell you some their phone number is 770-721-8391
210988
I'm sorry but I really don't know anything about replacement parts...But all I can do is suggest that you contact the company that produces these chairs and see if they can send you the part you need or learn how to improvise.
2088899
i had a problem with my first chair, i had to go thru Amazon to find the makers, which i dont know anymore, sorry, but after a couple of e-mails they took great care of me---i would buy another chair from them
1953831
Hi. I bought two. They came stacked up in one box wrapped in bubble wrap. No way to take apart this chair it's one piece.
1484475
When I received mine one of the chair legs were broken. I just wrote to them and they sent me a whole new leg.
883120
Follow up... I contacted the manufacturer again today and they sent me the repair part and it WAS covered by their warranty! 2 years on chair parts! So I give Flash Furniture ***** out of *****
832337
try the original company or call wherever they sell the chair and see what kind of info you can get from them. we casn't do it ourselves..as it is s specisl kind of elastic. or google; elastics for chairs.
514052
I was missing one of the leg pieces and they had to send me out a who new set of chairs for one piece, because they don't break up packages. They sent a return label so the return was on their dime. We carefully opened the box, found what we needed and sealed it back up. Dropped it at the ups store. It took me from last week in December til the first week in March for the it.
652009
Mine broke after first use and I was not able to find a replacement, not even on their website. Maybe if you call them?
863280
it's delivered in a big box to your driveway. It wasn't broken so didn't need to be fixed. If it were, I'm sure Amazon would send a replacement. We ordered a chair that was crooked and they did in fact send a replacement.
60863
The one I purchased came with the cover and then I reupholstered it. I've never seen the cover sold separately. Perhaps you could call the company, that has the chair with the cover, and see if they will send you one? OR even a damaged? Especially, if your going to reupholstering it.
1619957
I had the same problem and was able to get a replacement. I called the vendor who sold the product (it's on the Amazon invoice), told them what happened, and they ordered a replacement which was sent directly to me.. Great customer service! The wheels shaft break because they don't fit snugly into the slot at the bottom of the leg. The wheel then slips out and breaks when you move the file. After you replace the wheel, try to crimp the slot with a pliers where the wheel is inserted. That may be tough to do. Try inserting flat sided toothpicks into the slot next to the wheel shaft and snap off the ends. This will create a tight fit for the wheel shaft. I had the same problem and was able to get a replacement. I called the vendor who sold the product (it's on the Amazon invoice), told them what happened, and they ordered a replacement which was sent directly to me.. Great customer service! The wheels shaft break because they don't fit snugly into the slot at the bottom of the leg. The wheel then slips out and breaks when you move the file. After you replace the wheel, try to crimp the slot with a pliers where the wheel is inserted. That may be tough to do. Try inserting flat sided toothpicks into the slot next to the wheel shaft and snap... » Read More I had the same problem and was able to get a replacement. I called the vendor who sold the product (it's on the Amazon invoice), told them what happened, and they ordered a replacement which was sent directly to me.. Great customer service! The wheels shaft break because they don't fit snugly into the slot at the bottom of the leg. The wheel then slips out and breaks when you move the file. After you replace the wheel, try to crimp the slot with a pliers where the wheel is inserted. That may be tough to do. Try inserting flat sided toothpicks into the slot next to the wheel shaft and snap off the ends. This will create a tight fit for the wheel shaft. « Show Less