Why can't I get CC on prime instant videos with my Visio DVD player.
24174
Visio no longer makes DVD players or updates to the old ones. The dvd players on the market today are very old and folks trying to sell them off. Be fore warned "Do Not Buy Visio DVD"s".
183760
I had the same exact issue. Everything else with this player has worked flawlessly for me so far. I called Icom's customer service number regarding this. The woman who answered (operator/receptionist) and the man she put me through to (tech guy) were both impatient. They spoke very quickly and sounded frustrated, like they had better things to do. Or as if they thought I was mentally challenged; or speaking in a foreign language. I thought they were a little rude. Anyway, I mentioned as quickly as possible that the USB played Mp3's perfectly fine, but when I tried playing video Mp4 clips, video would show up but no audio. I tried every audio setting imaginable, but still no luck. The tech guy looked into it and after a brief moment came back and said that the mp4 playback doesn't include/allow audio. I told him I thought that was strange and thanked him for his time. So supposedly we cannot get audio with mp4 videos through the USB on this particular player. I tried Jodi Waxman's (other poster who left comment on OP's question) vague advice and came up with nothing. I looked over the manual several times and tried all the audio settings (on the player itself as well as my receiver)... nothing. If someone that reads this had the same issue and can say they get audio with their mp4 video files, I would love to know what they did to get it to work.
993508
Make sure you didn't accidentally set the playback speed to 1.5x , try VLC media player
1612345
Have you been able to connect to your computer? I used their program but it is not even recognizing the device. I think their usb cable is defective. huh. I have had nothing but trouble with the pictures. the video direct burner is fine though, if you don't need to edit.
1288975
I am also having this issue. Contacted amazon instant video customer service. They said they have been having this issue with panasonic blu ray's but I still don't have an answer on the fix. Now my blu ray won't connect to the internet at all.
1413369
I have noticed and am annoyed at this same issue. Seems a simple feature and one I didn't look for because every dvd player I've used has it.
899355
I think its a timing situation - basically, this doesn't feel like a feature more like a loophole (one which will be gladly exploited; I don't bootleg movies, I get it that its serious, and I don't need it forced, I mean, vcr's had FF>>). I may incorrect again, but then I'm guessing I'm still doing it wrong :-/
453954
Nguyen,Thanks for the reply. According to the manual on page 7 of the Connections section the component connection supports outputs of 480p, 720p, and 1080i. But on page 22 under Component Video Resolution it says:Even if you select "720p" or "1080i", images are output in 480p when you play DVD-Video.To me this means that if I play a Blu-ray disk (BD-Video) I will get 1080i on my Sony KF60WE610 (as long as the disk does not prohibit it). But if I play a regular DVD (DVD-Video) I will only get 480p. The CNET review of the player seems to confirm this information.If you have any additional information that refutes this conclusion please let me know. Thanks again for your input. Nguyen,Thanks for the reply. According to the manual on page 7 of the Connections section the component connection supports outputs of 480p, 720p, and 1080i. But on page 22 under Component Video Resolution it says:Even if you select "720p" or "1080i", images are output in 480p when you play DVD-Video.To me this means that if I play a Blu-ray disk (BD-Video) I will get 1080i on my Sony KF60WE610 (as long as the disk does not prohibit it). But if I play a regular DVD (DVD-Video) I will only get 480p. The CNET review of the player seems... » Read More Nguyen,Thanks for the reply. According to the manual on page 7 of the Connections section the component connection supports outputs of 480p, 720p, and 1080i. But on page 22 under Component Video Resolution it says:Even if you select "720p" or "1080i", images are output in 480p when you play DVD-Video.To me this means that if I play a Blu-ray disk (BD-Video) I will get 1080i on my Sony KF60WE610 (as long as the disk does not prohibit it). But if I play a regular DVD (DVD-Video) I will only get 480p. The CNET review of the player seems to confirm this information.If you have any additional information that refutes this conclusion please let me know. Thanks again for your input. « Show Less
751782
My TV also gives me problems with the DVD player...it accepts discs, but then the disc ejects only to not accept the DVD. Then there are times it has so much static that the TV crackles loudly and I fear it's going to blow up...then there's times it doesn't do it. My color is faded and not definite and sharp with red shadows on certain programs i.e. NCIS. Michele Tucci
188779
I have. Less than 1 week old. Using HDMI cable. Played "Polar Express" (Full Screen Version) and player "stutters" every 5 minutes or so. Tried two other "wide-screen" discs and the "stuttering" did not happen. Playing to a new Magnavox 47" LCD. Home burned vacation DVD's upconverted and played just great! Very Good for audio CD's also!
2006365
I have Netflix, the CC are a function of Amazon. If no one here answers how to do it your best bet is to call Amazon tech support. CC works fine with Netflix.
1046083
Am told there is a software update but can't verify for sure. I get my prime video content frome my blu-ray.
1887563
You need to switch to an analog input to the TV for cc. HDMI does not transmit cc info (onlu subtitles). I have an HDMI connection I use for BD and most DVDs. I also have a regular analog (video and audio cable) connection to an additional TV input that I select I need to use closed captioning. Both can be connected at the same time and then just switch between inputs on the TV.
1127055
"Amazon Instant Video" is available out of the box....not sure if Prime can be added or not.
1641747
I learned the hard way that CC does not work on an HDMI connection. There is a faster way to change closed captioning on a COMCAST DCT64--: 1) TV and cable box are on. 2) Using COMCAST remote, press these buttons in order: 3) CABLE ... POWER ... MENU 4) Use arrows to select and/or change CLOSED CAPTION 5) When CLOSED CAPTION IS ENABLED, the CC options may be changed. 6) Press MENU to save changes 7) Press POWER to turn the cable box back on
1135809
I had same problem with a movie on a DVD.I changed a setting for the drive , I think in the control panel, and it works great now
1236465
Have you checked the video codec needed and that it is installed on your computer?