mine is really new but it shuts off after like 30 seconds even when the water tank if full. How to fix this problem?
33509
I'd had no problem with mine so don't know how to fix it. When you say 'new',how new is that? If it's still under warranty, go that route. Someone mentioned cleaning it and I think this is important. I do it every Sat. morning without fail.
33510
Have you taken it apart and cleaned it with vinegar yet? It probably has a calcium build up.
33511
I received two of these because the first one would not turn on, second one the same, returned both
663929
A friend of mine had an issue with the nozzle at the back of the tank breaking off. Is your unit leaking water? If so, look at the nozzle that plugs into the back of your tank. It may be cracked or broken. Hope this helps.
1584999
Not a problem with mine. It could be a clogged filter or to much pressure/flow from the supply. Replace the element and/or turn down the flow rate.
2063294
must be a pressure demand. I use mine on a 5 or 7gal tank and it works fine. I have noticed that it automatically cuts off after about 1/2 hour. I like that but didn't see anything stating that this is supposed to happen. I have been pleased with the heater.
1727650
Did you check if maybe you overfilled the unit? If not, than maybe you should return for a new one. I have had mine for 6 months and i have never had a leak. So maybe your unit could be defected?
931598
We've had ours since Jan. No problems. You might try letting the water run for 10 mins. Before you use it.
748369
The tank is rated for 100 psi and my pump is rated at 60 psi shutoff, so the pump keeps pumping almost forever. 30 minutes til I shut it off. Had to disconnect the tank. Now pump works fine, but no tank.
1073523
I haven't had that problem and I use my machine daily so I would say no, it's not normal. If it's not the outlet (do other appliances work using that same outlet?), the tank isn't empty, it sounds like the machine broke.
367661
After about 3 months, mine begin to leak & sprayed water on the back wall. Since this one of yours is new, try taking it apart & reinstalling it. If this does not work, ask Church and Dwight for a replacement one.
1546658
I would return it and ask for a new one. The one I received only turns off if I press the button or if the water runs out. I agree with the other answers about assuring the water level is not too high.
540722
Sounds like you got a bad battery. Mine goes on for about 2 hours. 20 minutes is unacceptable. As for a new one
566230
My experience is your battery is dead. Due to not keeping perfect fluid levels they defect. It happened twice. Then I threw the whole thing out and went to a perpetual battery system that is well worth the extra money in that there is no worry about maintaining the battery.
1237563
The top button is your answer, sounds like it might be faulty. I'm sure you've already tried to just take it out and unplug it and let it sit an hour or so then 1) put it back in the water for 20-30 minutes, 2) plug it in and set the temp. I love mine - and 78 works for my Beta but it will cycle through the choices just fine. I like the way it blinks at a different temp to show actual water temperature.
1327873
Mine only ran for about 2 hours before it ran out of water. No auto shut off
1670513
Hi Rachel, Without knowing how old the machine is--two things could be wrong--the water pump may be defective--not getting the water out of the reservoir. You may also check the tubing it may be blocked. If it is still within warranty I would ask for new one.
1546660
Start with a lower water level and see if that helps. The only times mine has not stayed on for several hours is when the water level was too high.
2029239
Give it some time, how big is your tank? The red light goes off and on. If it continues to not warm up, return it