Can't open the filter compartment.. Instructions only say 'open the filter compartment from left side and take out'. Tried everything-.pulling, sliding. It won't open. I'm afraid of breaking it by pulling up hard on the lid.
193880
Typical directions translated from chinese by a non-english speaker. Looking at it from the front, The left side of the filter unit is the hinge (Pivot) Holding the top down with one hand pull the tab on the right side of the filter towards the front. There is a friction latch holding the filter closed. The filter will now swing out to the left. Inside there is a screen basket that can be lifted out. After filling the basket , just push the filter firmly back into place.
951671
First I thought I need a wrench removing the filter,its been 4months and when I tried to unscrew and remove the filter case I thought its tightly screwed but I just unscrewed with my hands without any aid of a wrench and successfully replaced the filter. be sure both of your hands and filter case are dry. Placing a rubber bands in the filter will help you avoid slips when unscrewing the filter case with your hands. hopes this help
2164492
When I received mine I could not open it either. I returned to Amazon immediately. I would call Amazon customer service for advice.
407838
Just take the top off and there should be a black flap. Undo the flap and replace with new filter. Make sure u take the plastic wrapper off of it.!
865402
Lol!!! Yours was probably dried out. I just slid my fingernail in the lid opening and pop it right up
911244
The filter slides out easily for cleaning. If you look at the picture of the unit on Amazon, you'll see a small tab on the right side about halfway up from the bottom. That's the tab for pulling out the filter. A light tug and the filter slides out to the right. After cleaning, it slides back in and clicks in place. This is a great little unit! I hope this helps!
1463133
At first it is kind of difficult. You have to pry open the filter. I used a knife. There are small tabs that hold the filter together. Once you pry them apart. it becomes much easier. Now I don't have to do that. They come apart very easily now. Hope this helps.
2136008
I had trouble at first too .. I think there are clear stickers/tape that hold the top and bottom of the tray together that you need to remove before it will open easily. Look very closely and see if you can find and remove them and then try again!
590842
I was finding it impossible to unscrew the old filter, too. Then I tried putting the whole assembly in a bowl of hot water for a few minutes, and that did the trick! I also gently slid the edge of a thin spatula around the circle where the filter meets the housing, if that makes sense. Not sure if that did anything, but the warm bath definitely helped. I was thinking I'd have to trash it and replace the entire unit before I tried the hot water. Hope that helps.
1949629
I found it easier to take the lid apart once I realized I need to pull the top off, not try to pry the bottom. I'm talking about the very top part of the lid. Just pop it from the rest. Once my husband showed me, I had to laugh at how frustrated I had been trying to get it apart. Good luck.
21221
It is very odd to open I had trouble when I received mine also. Instead of using the lip on the lid, grab the smooth sides beside the lip and pull to open.
664190
i imagine that the pressure would subside in time to get it open again .... or maybe the fit of the cap screw is not alined ... i'd check with manufacturer ... i just bought another one great filter
1648147
I have same problem, It is not the lid but the "O" ring. The "O" ring becomes swollen and then makes the lid hard to shut. However I have replaced with a new one and it is still hard to remove and install. I am in the process of trying to trouble shoot this problem so I can share with others what to do.
1875590
What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available."
97505
Remove the filler tank and locate the filter at the bottom of the rubber tube. You should be able to easily pull it off. It not, just take some scissors and clip it off as close to the filter as possible. Hope this helps you. Mine is still working fine and does what it is supposed to do.
1562955
I ran into the same problem. With patience, and by turning it gently and carefully, I finally got it to come off. It helps to screw it on carefully, and evenly, however, it was often difficult to remove. I eventually got a different (slightly more expensive) filter and adapter ring. Good luck with it!
1222304
On the inside of the lid, there is a place for the filter. Open this up and install the filter.