this battery is not charging. DO I need to change ac adapter?
193430
I purchased mine 6 weeks ago and am now having the same issue. I am wondering if yours and mine are from a bad lot. I have emailed the seller directly (per Amazon's instructions for defective batteries) and am waiting to receive an answer. I will most likely email the address on the box it came in if I don't hear back from the seller very soon.
193431
i don't think so. i have tried using original AC adapter and a new one which i just bought from Dell month ago. Both ac adapters worked well for the Anker battery.
193432
You bought an Anker battery? If you did and it's not charging, the adapter is bad. The battery is fine.
2006333
Yes, make sure to follow the instructions on charging the battery or it will need to be replaced. �
1294691
I had similar experience. Try ordering a new AC adapter cord too. My battery now holds the full charge and its been 2 months and its still okay.
32714
I am back again I did some further research. My charging base takes a PNLV 226 AC adapter I saw them for sale on Amazon or at shoppanasonic.com I would think that should be all you need to replace if you have good batteries and the phone will not charge. Did you try charging 1 of the other phones in the unit that is not charging. Good luck
999386
Are you positive it is the cord and not the battery? A dead battery will not charge. If you're certain it's the cord, contact the manufacturer on the warranty and tell them what happened. I have had this cord for a couple of months and so far, no problems. It might just be your cord is defective. If you're not sure it's not the battery, you can tell by the little battery icon in the task menu tray on the bottom right of the screen when the cord is plugged in. If there is a plug next to it but it's not charging, it's likely your battery needs to be replaced. Also, make sure the cord is fully connected at every juncture. My cord tends to slip out of the outlet sometimes and the connection to the power box loosens sometimes. Another thing to look for is the green light on the power box. If that is on when it is plugged in, the cord is still getting power. If that's off, it's dead. If you want the cord "asap", you will have to order another one. Not likely the manufacturer will act quickly. They aren't expensive. You might end up spending just as much in shipping costs. If the battery is the problem, they sell the battery on Amazon too. Just turn off your computer and remove the battery. The model number on the battery should be there. Just type it into the search window on Amazon and it will come up. I bought both within the last 9 months. One more thing. Make absolutely sure the cord you are using is for your computer. If you still have it, check the model number on the cord that came with the computer. Type it into the Amazon search window. I was using the wrong power cord for a while and it died and I got this one because it was the exact model number of the one that came with my laptop.
177954
I don't think so. It's probably that your battery is dead and you can't charge it. if you look at the pack and see the green light, the adapter's OK. Did you buy a battery too?
1820139
I'm not sure. I would check the voltage coming out of the adapter plug with a VOM meter to see if the problem is the charger or the computer/battery.
911546
Try this: shut down your laptop. Remove the battery then hold the power button for at least 10 seconds. Put the battery in again restart and see if it charges. If not, return it.
215440
could be a bad battery (even though it is new) or the transformer that suppose to charge it is bad. use a multi meter set to volts dc and put the red probe on the red terminal of the battery and the black one on the other terminal. see if it reads more than 12 volts. if not, the transformer that charges the battery is bad. if it shows 12 volts or more, than it is the battery. good luck.
474819
Two questions: is the charger functioning properly? And, is the battery old and no longer able to be charged?
1127004
My laptop still didn't work after I put in the new battery. I don't think it was a problem with the battery but some dysfunction of the computer. The computer failed to keep a charge even with the AC attached.
1546763
If the battery is not charging you either have a problem with your laptop or the battery is defective. Was your battery charging before you replaced it with this new one?
2184254
I am sorry that your battery doesn't charge, it could be your battery charger. Get a 12 volt meter and check the charger and if the charger is not working then replace the charger. If the battery is the problem ask amazon what to do. I have not had a problem charging mine but it does take awhile to charge.
917596
I had trouble with mine not charging as well. Contact the seller and exchange it.
295770
Not sure why it's not charging? Mine works fine for over a year now. I'd check your charger first. Make sure all connections are correct & tight. Then, if still no luck, purchase a new charger-the least expensive fix. Make sure the 4(four) metal prongs on the right side of the pass-through box are straight & in-tact. Good Luck!
1109932
Start with calling the manufacture and see if they can send you a new battery and a new adaptor. If neither of those work, then exchange it for a new set.
191512
I just checked mine out as it would not charge. The negative post on the battery is corroded right off.