How do I claim the manufactures warranty? My case cracked within the first week or so and I never even dropped it.
201998
Hi if I remember correctly go on your Amazon account and send and email and someone will call back
201999
Send him an email or contact Amazon about your issue, they will take care of it. If you've only had it for a month or so, just call Amazon and explain, i've never had a problem with them taking care of my problems. If you bought it from DesertOasis, you should've got an email from them after your purchase explaining how to assemble it and also how to contact them for assistance. Let me know if i can be of further help...Darryl
1508839
You should... Just contact otterbox with any warranty issues.... They will ask for pictures of authenticity of the product
1847568
When I spoke with Logitech on May 5th about my 2nd broken case, they said they had received no complaints, denied there was a problem, and made no mention of a re-design. I had to e-mail a copy of my receipt, wait for a label to be sent to me to return the case in the original packaging, and apparently won't receive a replacement until they receive the case I returned. I'm still waiting. I guess they need to protect themselves from a horde of fraudsters trying to get poorly designed overpriced cheap plastic iPad cases.
1323367
Sorry do not know what to tell you because I paid for mine but never received the case or a refund.
1138319
Warranty ? Unless you bought it from a shop where you can take it back, you can forget about the warranty, Coway are dishonest. Mine broke after 5 months and they were not interested, as they're in Korea it wasn't worth the effort suing them.
1680705
I don't think you can unfortunately. I think you would have to buy a new case. But email the seller, they might replace it for you
355486
definitely get warranty, mine broke before i ever used it. too bad i didn't take it out of the case for over two months after i bought it, i cant return it now
887742
There is a Warrenty. Check the Otterbox web site for details. You will need proof of purchase date
1129978
I can't remember but I will tell you that if your phone breaks no one will cover it I Don't care who the case maker is. Now if there is a manufacturing problem that's different. But again what type of warranty coverage are you looking for.
1718681
You would need to replace the case. This is a great case, I am totally impressed with it.
1054362
Same thing happened to me. Email them: cs@tridentcase.com. They are very nice and will mail a new one to you. Mine arrived within a week.
1743489
I once had a similar problem with another otterbox product and emailed them with my complaint and a copy of my receipt from amazon. They quickly sent me a replacement. If I were you I'd email their customer service, or start with Amazon CS and just tell them the problem and request a solution. They should respond fairly quickly.
999903
Hi, good question! Ive kept the case in carton in case i didnt like the case, so checked it as well as a small brochure inside box, and I dont see any mention re. warranty.....i believe i read somewhere that it was for a year, but i might be wrong....maybe if you check otterbox.com?
1087256
To my knowledge, just like anything purchased from Amazon, the manufacture handles warranties on the item. If it arrives damaged from Amazon, you will need to contact their customer service department. If all else fails, I would contact Amazon.Here is Otterbox's website: http://www.otterbox.com/ .a.
1378106
I had one break shortly after buying my case. They replaced it without any problems. I've had the new one for a little more than a year now with no problems.
729896
I tried the warranty thru otterbox and they said this case was not an original otterbox!! And when I asked the ones I purchased it from they stated there was only a 90 day warranty!!
314301
Sorry to hear that John. The case was only warrantied for 30 days. I have bought the same exact case and had no problems. I still have the case even though I no longer own the galaxy s. The case outer frames are relatively cheap on amazon and come in a variety of colors. To me it's a small price to pay if you like this style of case.