Product description says there is a 5-year warranty. Mine stopped working, so how do I go about getting a repair/replacement with this warranty?
193455
I have the same problem, I have gone through 4 of these. I am guessing they just burn out? Each only lasts a month or so
193456
I'm not being sarcastic but have you made sure there are fresh batteries in it or that the batteries are inserted correctly? There are so few working parts on this little frother I can't imagine what else could be wrong with it. I hope this helps. I've had mine less than a year but have had to replace the batteries twice. Hope this helps.
193457
Wow, I did not know about the warranty. Bummer. Mine stopped working too, so for $16 I bought another one... I can't live without it. I have 2. I noticed the price increase from $11.
193458
I am not certain, I would start with Amazon, and if they can not help you, go directly to Aerolatte. They should stand behind their warranty. I would assume you have replaced the batteries. For some reason, I have to replace batteries often. Hope this helps.
1479635
I have the same one and have had it for quite a while. I did not buy the warranty and it has worked perfectly.
2036283
I have the 5 year warranty on mine. The warranty card is in with the manual.
1530357
First make sure you have a connection to the web. If you do and It does the same then I don't know what you can do yourself but you can do some other things. Contact the seller and tell them the problem. If you had this for too long a time then they may not do anything for you. If your past your guarantee time then I would just go to an electronic store. Be very polite and ask them If they can help you solve the problem. If they say a part needs to be replaced then It's up to you If you choose to repair It. Personally, I would toss It out. It may cost more to repair then what you paid for It. Life's lessons can sometimes be costly. Never buy a cheap gadget again. There's a reason why It's cheap. I didn't buy mine for myself but for a relative. I told him over and over to not buy It but he did and It broke. Better to save your money and buy a better one with a better brand and a good warrantee. Other then that.... Good luck!
802269
This product stopped working just after the time allowed to return to Amazon. I was advised to call the manufacture, which I did. Only to be told that since I didn't buy it from an authorized dealer it would not be covered under warranty. If you haven't purchased this yet consider going to a Wal-Mart type store. Then when it enviably stops working WalMart may be able to help or at least it would be covered under the manufacture warranty. Good Luck
1378416
I too, don't think it comes with a warranty but I have had mine for 5 months and is working perfectly. Has not let me down. Totally worth the 20 dollars.
1847177
Mine was dead after 5 months, too. Under warranty since it was part if vacuum purchase.
2163344
The one I bought today says that it has a five year warranty. They must have increased the warranty.
522627
Before you buy a new one (they're not cheap), contact the distributor/manufacturer about any warranty that might cover your situation. There known issues Sounds like you just got this model. recently.
1274650
You didn't say if this was a new unit or an older one. I believe these units have a 5-year warranty, so if it's older than that you may need a new one.
197183
Check with the manufacturer: I do not remember what warranty it had. Mine has worked for nearly 2 years, flawlessly.
91931
I'd think it would still be under warranty. I would contact the company you bought it from.
1229634
Mine quit working 11 months after I bought it, I sent them a message about warranty and they never responded. FYI
163424
There's a 3 year Manufacturer Warranty on it if it begins bugging out on you email customer support and you can have them RMA your item so you can return it to have it checked out so they can fix it or be sent a new one. That is only if you have not altered the item and it begins malfunctioning during normal circumstances. I had an issue with mine 2 months in and after 5 months had to RMA it in order to have it fixed.
1379441
Depending on how long you have owned it, I would first go to the vendor on a warrantee concern. After that see if you could either purchase the component or canabalize it from a defective unit.
914856
call the company, this happened to mine and they replaced it. It has a one year warranty.
739061
There was no warranty statement in the box it came in. There is nothing on their website about a warranty for this product, either.