We bought this and used it for two years. Now, it just wont' start. Filter is cleaned out, we tried unplugging it. Can anyone help?
179444
Did you check the power supply? I've heard that has to be replaced often. Especially if there has been a storm.
179445
I wish I had an answer for you. We used ours for one season and it has stopped working properly already (won't move forward or backward, but motor is working). If you call the manufacturer, there is a list of local repair shops you can take it to.
416075
try opening all parts possible and also make sure the filter is CLEAN . Also, should not be to full of hair on the botton, keeping it clean helps the motor to last longer .
1177318
I've had the very same problem. After three months it has become so congested that the motor labors hard and then the unit stops working altogether. I've twice tried flushing it out with water through the top and bottom. A lot of black debris comes out, but it still doesn't work properly after cleaning. I had to return and get a different unit.
931598
We've had ours since Jan. No problems. You might try letting the water run for 10 mins. Before you use it.
1238036
Say goodbye. I think I fixed ours once, something to do with a thermostat or something and it died again soon thereafter. Dispose of it responsibly and head to Costco for another cooler. We found one that we can still use the Greenway filter system with, so it's the best of both worlds. A reliable cooler and we can filter our own tap water. Hope that helps.
1925462
Sounds like a build up of gunk. I bought the cleaning brushes to clean the motor every other time I change the filter. Also try using vinegar, pour some in the bowl with the water and let it run for an hour or so. It should clear it up. But if it stopped working than you might have to buy another one. But it's very important to keep the motor clean and change the filters every 30-45 days depending on how many animals you have. I always take the water bowl apart and wash it because it gets hard water and gunk build up in it. Hope that helps.
680674
Allow me to dance around your question: my unit started out great, however it quit after about one year use. Don't have time to ship back even it is under the warranty.
1984746
Oh that's too bad to hear it quit working for people.. Ours is working great and we have had it for almost a year!
2074970
yes, mine just started turning off and I can not get the buttons on the hose to work. My unit is just over 2 years old. I really love it when it works, but not so much right now.
1358569
Mine, after 18 months has started making that noise. I will clean the filter as another respondent mentioned. Mine is still working very well.
2039817
Mine is still fine after almost a full year. I'd suggest you check the installation and if it still doesn't work well contact the manufacturer for a replacement unit.
938624
Yes I had a similar issue when I changed the filter. Call the sevice and they will help you.
285768
Im returning mine. It turns off itself randomly. Plus the filter on it is very inadequate
1996037
We have had this unit for 2 years and the last year it has become noisy, although we have cleaned it somewhat regularly. I think it is about to die, which might be why it only has a 1 year warranty.
927940
I don't know if you've tried, but when my filter was plugged in after cleaning and "didn't work" I looked down at the little fan thing on the left side, poked at it and it started right up. Something had jammed the fan....maybe try that. Otherwise, I found directly from the company to be the only way.
171368
My unit is also several years old and the light stopped working after I changed the filter the second time. But we still use it and the new filtersalways fit. Love it and saves buying all that water.
1503460
I am not an appliance technician. Possibly the problem is with the o-ring seal. Not the filter. If you still have the old one try swapping the o-ring from the filter you removed. Other than that I have no idea.