Why is it that when items get rated high, it's the older reviews but newer reviews complain of quality downgrade?
200796
I truly have no clue why recent buyers are less than satisfied ...I purchased mine in the last 90 days and was very happy. Of course at $.90 per towel I wasn't expecting Egyptian cotton.
200797
I have to echo Mr. Maccoole -- mine came two weeks ago and after washing they're fine for my needs and decrease paper towel use. They're bar mops, not hand towels.
200798
a lot of times the co. changes product for the worse after good sales in order to make more money,there greedy.
1563223
I am assuming that a 'used' item was just simply used and resold - whereas 'refurbished items were used but have been serviced (parts changed....i.e is new/better parts put in.....) and that the item would also be tested to verify that it was functioning properly.
1585737
That is a great question! I've ordered this item 5 times from third party vendors and received the OLDER version all 5 times! I've contacted Amazon a few times and informed them of the incorrect listing. No one seems to care to fix the problem at Amazon. Good luck!
1363915
It seems like the early units provided by the company to Vine reviewers were different from the ones now being sold. I'd ignore the Vine reviewers as they probably had different versions.
130146
I suppose it's their convincing advertising. Also the assumption that Amazon sells quality products. Amazon should read reviews and respond accordingly. We threw good money away on this purchase.
599059
Because the person selling the used ones wants to make as much money as possible and is hoping consumers don't notice the fact the new ones are less expensive. Some consumers just assume used must be cheaper, and some of the people selling used items count on that.
1248540
A friend of mine who was in the repair business told me that the higher the number the newer the product. That doesn't mean it's better. I don't know which one is better. You need to compare them and decide which is better for you.
1029782
I would just read the seller reviews--if customers are unhappy with what they receive from that seller, look for one with better reviews.
1424384
I simply replaced the old one w/o comparing the two. I did not "notice" any difference from old to new. It wasn't like, "WOW. this is amazing!!" I should have replaced one and compared, but I did not. sorry no help.
1037215
I personally don't think Amazon should let people review a product unless they bought it from them. The fake reviews can really skew a product's ratings. To second what Matt said, look for a trend in the ratings from verified purchasers vs. ratings from random people. :-)
221624
They're eBay feedback rating is pretty good too. I believe it was 98% out of around 20,000 ratings. It really is strange that there is such a drastic difference between their reseller ratings vs. amazon
1373255
I agree with Rick V.'s post. Many of the one star reviews appear to be written by users ranting about technical issues they know little about. Their "see my other reviews" often indicates they knew very little about the other products they reviewed. If a negitive review can't be supported by facts, and readers do not find the review helpful, Amazon should not use it. Some of the reviews are rather humorous excuses for not knowing what they ordered or how to use it.
1798776
There will always be a bad apple whether its the product or the person reviewing it. Sometimes people just have bad luck with products. But we haven't regretted our purchase for even a second. We love it. Good luck with yours if you get it. Just be sure to do the support on the bottom the proper way and I think you'll be really pleased with it. We may have gone a little overboard on the framing of the base but that's how we roll. Lol
1376718
I haven't had any of mine go bad yet. I have had other lesser quality, cheaper, ones go bad but not these. However, who knows, perhaps the company has been slacking off lately and going cheaper and worse quality?
680638
I have no answer for this, but took a look at the products that a lot of the 5 star reviewers reviewed. It appears as if a lot of them reviewed the same supplements, books, wire hangers, and LED lights. Smells like paid reviewers to me. The likelihood that all of those people happened to purchase and love all of the same products is almost impossible.
159820
Hmm....no. I would file a complaint and either ask for a refund or for a new one. Make sure to rate their services and be honest. They hate bad ratings, so they'll try to provide good customer service.
2174371
New models and price drops on old ones are all part of company product cycles. I too was afraid to buy my receiver based on the negative reviews but it is an amazing piece of equipment and I do not regret it one bit. I have never experienced any of the handshake issues that the negative reviews describe. Maybe these people are trying to use old equipment with it??? I really don't know