I purchased this case 4 months ago and now the sleep/wake feature dosn't work. How do I activate it again?
207207
Try turning the ipad all the way around...it only works when its is in there a certain way.
207208
Try powering down your I Pad. I have the same case and it's working fine. I hope this works
585972
sleep/wake must be manually operated. It is not automatic, if that is your question. We also found, as did others, that for our model, the keyboard cover over the on/off button needed to be carved out because it was slightly off-set (about 1/8 inch) and would turn the machine on accidentally.
2006793
Perhaps a batch of the cases had the power button issue but mine is a perfect fit. I was actually surprised to read the reviews from others who mentioned the power button issue. The power button issue should be resolved now.
1322744
Lisa, make sure your Kindle is in the case the correct way. If it is , you should be able to see the volume and off/on buttons in back. Mine wakes and sleeps by closing or opening the flap, most of the time. If it doesn't I just turn it off and on with the button on the back. Hope this helped.
662469
You're right.. it doesn't wake up the screen.. I have an older 16gb. Firmware is 1.17 and I can wake up the screen with touxhpad.. thos realy sucks for my new 32gb.. it is very annoying I hope they update another firmware.
1416432
As far as I can tell they are under the settings menu in the drop down. But Honestly it must have came pre set to do it some how with my case it automatically comes on when I open the case. And goes to sleep when I shut it.
1359134
No, you cannot. You must set your phone to lock its orientation and not enter lock or sleep mode while you are using it in the case. The instructions are pretty useful (unlike some) so I'd recommend giving them a read before testing.
1261400
Sleep/wake works perfectly on mine. The case you received might be missing the wake/sleep magnet. Take your case and open it like a book. Lay your Nexus 5 face down on top of the case where the card slots are. If your display doesn't come on then the case is likely missing the magnetic material needed to wake/sleep the display.
1442094
Hi. The Belkin Cinema Leather Folio Case has the Auto Wake magnet feature where in you can shut on/off the iPad when opened/closed. From the Home screen tap 'Settings'. This should automatically open up in the "General" options, but if not simply tap "General" in the left hand side options, navigate in the 4th block of General options, then you will see "iPad Cover Lock/Unlock" option. If this is set to "Off" it means that the Sleep / Wake function has been disabled. Simple slide this across into the "On" position to activate. Press the Home button to return. If you need further assistance, email us at BelkinCares@belkin.com.
1416430
My Kindle is unlocked, and it was automatic. When I close the case it goes to sleep, opening it, it turns on.
1028329
I am not sure. I don't use the alarm/wake feature. I have it on through the night.
259623
be sure you do not power off before closing the cover. the device will go into sleep mode and is awakened by opening the cover.
140024
Contact Otterbox. This problem should be covered under warranty. They will be able to guide you through the warranry process.
1649799
Had the same problem......Try contacting the manufacture, I had no luck! So I charge the case then use it to charge the phone. Eventually the case started to heat up and drain the phone battery, instead of charging it. I finally gave up on it.
1990988
I am not sure what side the SIM card is as I only have the wifi version but on the left side of the case it is open so if it's on that side you should have access, but you shouldn't be taking out the SIM card too often? Also I have not had an issue with the wake and sleep function it works just fine. Hope this helps.
933249
The sleep and wake features worked just fine for me. It did protect the edge just fine. It's downside is after a couple of months the frindges starts to fall apart. It doesn't effect the case in general but the looks looks worn out. I think it's a good case for its price.
933289
Same here, I tried to return it and they're really cool about it but I didn't make the deadline for shipping it back in time so now I have a useless case that doesn't work. Total design flaw or they sold us a flop. Not sure which.