I am having trouble with getting to use the stand as it usually falls off the magnet as I am trying to prop it up. Any suggestions?
220539
It isn't a very sturdy case and I had the same problem. The plastic back broke in mine and I had to replace it.
220540
The back case latches over the top of the front cover's magnetic bracket. Be sure to attach the magnetic part first then attach the back cover. This holds it securely on mine.
220541
I have not been able to use stand for the same reasons that you are experiencing. Sorry, I don't have any useful suggestions to offer you.
694800
I have found that if you place the opened keyboard on back face in a phone or tablet stand that it is much more stable and prevents it from falling over. Even the cheap plastiic stands will work. I can now even place the keyboard with the stand on my leg, while sitting down, without it falling backwards. I love the keyboard, but am stiil trying to find a work around for when it times out and trying to get it connected to the bluetooth again.
1951841
That's a good question. I just tried it with and without my tablet cover (I often just put it on there with the cover on because it can fit and stay stable with it on) and I haven't had that issue. The stand itself seems to move backwards before that ever happens and I was forcefully poking at either corner. You may want to adjust how it's setup if you're having that particular issue.
530481
When it is in the landscape position there is no ledge or magnet to make it say.. you kind of have to press it all together like a piece a paper then set it up. it doesnt really stay up on its own.
978656
Maybe the magnets are out of line. My cover hasn't ever given me any problems. Maybe you can exchange it for another one that works better. Good luck!
1200274
Ease the corners off the iPad..... Usually when the top 2 are off, the stand will come off.
1685834
Make sure the stand is inserted correctly into the slots in the back of tv. take stand off and and try again making sure the tabs go into the slots.
1129275
You may need to adjust the lock tensioning nut. This is the Nylock nut on the opposite end of the locking lever on the collar assembly. With the locking lever in the locked position, tighten the Nylock nut with a nut driver until there is enough friction to prevent the stand tube from moving. At this point you should be able to release the locking lever (about a quarter turn ) and the stand tube should move freely. Ive attempted to attach a photo but I don't thing this messaging service will allow it. Good Luck!
823795
I suggest that you contact the manufacturer directly, they are very good honoring warranties. Mine is working perfectly after months of use, no loose magnets
932698
When you have a light on the stand and have it extended to any level, you can always move it around by untightening it and then moving it. It wont fall down if you hold on to it and even if you don't hold on, it will not fall because of the air cushion.
490185
Apply very firm pressure and wiggle the magnet around while doing so. It will go in. It's just very tight to ensure it doesn't come off.
1685835
You can take the stand off of the TV and loosen the screws a little bit so that you can move the mount around and make sure it is level. Tighten the screws back up before putting the TV back on the stand, and make sure your TV is secure and won't fall over while you are adjusting the stand. :)
2169314
I haven't found a solution to that problem yet. I try to position the holder high enough so there is the least amount of movement when not in my hand.
1278043
Hi Dr. Mark it is really hard to do it. I was unable to do it. I had to have my brother come and help me and try to figure it out. He was able to do it but then just last week after one week of it staying on it fell down. I wish I could help you with it but you just need to turn it and then it is suppose to hold. The directions are very poor so it does not help much. Sorry.
1655864
I found that you really have to crank down hard on the stand to get it to stay where you want it. Once you get it there it usually stays there.
368825
There is a single screw that controls the tightness of the spring that you will need a long screwdriver to get to. The screws that hold the base to the stand on have nothing to do with the spring tightness. If you tighten the screw that controls this, then the monitor will spring back up more quickly. You need to loosen the screw.
1284599
Mine came like that too. If you just flip the case upside down, the scale part facing down, it should just slip out. Try tapping it on the back lightly, be ready to catch the scale so it doesn't break.