Just received mine and found that the glass was rather thin. Someone wrote in her review that hers broke soon. Wonder if this is a common experience.
194814
mine is almost one year but still good. But it does be thin and that's why it's pretty. So just be careful when using and cleaning.
194815
Ours lasted for about 3 weeks , before it broke, advertised as break resistant glass, thats not accurate we actually found them extremely fragile, our coffee dispenser is made from borosilicate glass which has had many drops and weve had it almost 10 years, you could play basket ball with it, the borosilicate for the coffee jug is much thicker, these cruets not even close ... look great but misleading
194816
Yes its very thin was going send it back but my wife had medical problems and I forgot about it. I don't think its worth the price.
194817
i have had mine for a few months now, the glass does seem thin but I have had no problem, I have banged it against a pan more than once. I do love the look
1441536
I am also curious. I received mine a few days ago, and haven't had any problems... whats the deal?
17125
I suggest you bring the glass in during the winter months. I did not and the glass all broke and I had a difficult time getting all the pieces picked up. Learned a lesson, will bring in my new one next year.
2195087
well mine broke in about 2 weeks i didnt drop it or anything i just turned it on once and it just froze and now everytime i put it on it dose the same thing =]
2277658
If you've been able to use it before and this just suddenly happened, it's probably broken. The same thing happened to mine after only two weeks. I had cleaned it twice before this occurred, so I know that wasn't the cause. I returned mine to Amazon.
1279294
I've had two that I ordered recently and neither of them sounded like they had loose parts. Both have worked flawlessly. I'd send it back for a new one.
1264900
Yeah, mine has vertical cracks up the sides now, and you can hear it crackling when I pour in the hot water. It's never been in the dishwasher, I always washed it by hand. It leaks coffee when pressed. Kind of disappointed in it. Back to the glass one, I guess.
2080932
Ohhh very sorry to hear that, absolutely it shouldn't behave that way at all, it says things went wrong during the shipment and may be glasses were displaced inside or even broken. My advice would be that Return it ASAP and get a replacement, why to take risk.
655083
Yes I am having the same issues. I have replaced it twice. I wrote the manufacturer and they sent me a new base. But they are not lasting more than 3 months. They told me that they make quality products. I believe they need to go to a glass with metal base.
1050006
I would write or call the manufacturer. When I received mine broken, I simply went on amazon and went through a simple return/replacement process. The new ones they sent seemed much more stronger glass
261992
Either way - you may be wasting your money. The glass breaks in 2 after just a little while.
1061006
Hey I had the same thing happen to me, I had just taken off the rubber protective backing to clean it, and it slipped out of my wet hands (cleaner) and onto hard (practically stone) floor! It shattered mostly at the top.. but it still works perfectly , the camera, mic etc.. all good,! I only bought it 3 months ago, for over 200 bucks, and an apple rep said it would cost over 100 dollars to replace screen~ ! Insane!! I am looking and hopefully have found a clip on set with a hard rubberized clear front, and backing, that will protect it, and hopefully keep it from getting worse! The regular screen protectors will not go on do to "bumpy texture" .... Your post did not say if yours is still working or not, but if it is,, I will let you know if it works.. and you let me know if you get anything out of your warranty. Deal? I hope so! Thanks Kimmy
2205278
Sounds like yours might have been defective. Mine was intact. I'd call them up and get a new one sent and return that one.
1706080
No, the eyes on mine were even. Sounds like yours is defective. I would try getting a replacement, my niece loved hers and still has it. I don't remember when I purchased mine but it's been at least a year and still going strong.
2195802
I had the same problem and what I was told was that it is broken. I had 2 different people look at it. By the time I got a 2nd opinion is was to late to send back. So my suggestion is if its not working send it back immediately
322522
Hey dont check this email too often. Yes its the same for mine as well. Had it for less then 6 months Pretty dissapointed as i took very good care of it and was expecting for it to last alot longer.
192521
We have been washing ours in the dishwasher, and on two of the glasses, we've noticed there is a crack that runs all the way from the top to the bottom. It isn't leaking, and the crack doesn't appear to go all the way through the glass, but I thought it should be mentioned.