when i first time to use it, I tried to press the cooking switch, but I could not press it down, it did not work at all, I don`t know what is wrong?
210650
Maybe it is a bit complicated if you are new to this type of rice cooker. Don't just press down,when you press down, you pull it slightly to your side. I think it will work that way :)
210651
I had to return the rice cooker I bought my daughter after the first use- it would not work, besides being a TOTALLY different rice cooker than the one that was pictured ! The second one they sent was still not the one pictured but it worked ! She has had no problems with this one and has had it over a year now.(If the actual pot is not in the cooker the button won't stay down- Just in case you tried to turn on before inserting pot)
210652
Mine broke after the second time I used it. So I returned it..... I did love this rice cooker though.
188460
I have only tried using that option one time, and I admittedly had some difficulty figuring out how to use it. You have to put in the pounds of the item, and I think I may have ended up having it in too long. It actually did start to cook a little. Sorry I'm not more help on this question.
2066900
I used mine twice. On the second use it died. I can't get it to work at all. I put some almonds in with the white rice. About a small handful. My husband took it apart and cleaned it but it still won't work. And yes, we pushed the breaker button on the bottom.
1645100
I had the same problem....was afraid to press too hard.....finally pressed hard enough....went in....everything working fine!
198624
I have used mine several times and as long as I have the proper fluid I have never had this problem, be sure and use proper or more fluid while cooking.
1909689
I cannot say maybe you got a defective one. The one i purchased works great I am very happy with it.
2137291
It sounds like a defective cooker. Apparently the temperature sensor inside the unit does not know what is going on.I would try contacting the manufacturer.
949326
I can only tell you, I tried to set it on warm and sometime it would work. I melted the end of a spatula on warm. I returned it to the the mfr.and it was replaced with a same griddle with a black cooking surface that works fine. I am sure that the first one was defective and based on comments I have seen, it's not the only one!
705764
Nope. I just took it out and pressed a bunch of buttons and it doesn't glow light up...why are you cooking in the dark..
1998910
You are welcome. They should refund your money because it seems like the rice cooker may be defective. Or they should send you another one. Good luck.
1747338
As another suggested, make sure you get the left side to click in and then push right side in and make sure it snaps into 'lock'. I had trouble the first few times, but I love my rice cooker.
642785
Just reset the button to re-heat a 2nd time. But be careful. It gets really toast. ;)
690254
Try to press the area below the switch button...I tried it and it's working again.
1157581
Try pushing it down all the way and holding it atleast 5 seconds. if that doesnt work look up toaster repair.
1285177
Maybe you didn't lock it at the proper position (there's only one spot on the handle where you can do this, you should hear and feel it click). Otherwise you should send it back
657254
I have not had that problem. Is it possible you are pushing down on the knife? Do not press on the knife, let the machine do the work.
2038517
Mine didn't require too much pressure. Perhaps you got a defective item? Maybe contact the company who sold it to you and ask for an exchange. I had to do that on my first one too. The first one had a broken housing and caused problems with the button. Good luck.