my eyelash curler came with cushion pads that dont work, they wont stay put. how do i get extra ones that work?
181513
Contact customer service! Same thing happened to me. They sent out replacements immediately and I got a discount code for my next purchase.
181514
same here! :-( My eyelash curler has the same problem!! WTH?? they wont stay put no matter how much I try to push it down and make them stay!! I can't carry it in my make-up bag because the pads fall off >:-( I already lost 3 pads and I only had this product for 2 weeks!
181515
Hi Laura,Please send us a message through your amazon account or email contact@icravenaturals.com and include your order number. This is not a common issue, however if you received the wrong size pads we will send some new ones free of charge. Look forward to hearing from you Laura.Cheers,Janine FoxCustomer CareCrave Naturals
181516
Just email the company and they will send new ones. Wonderful company, responds very quickly. Can't say enough about them.
181517
You can contact the seller about the problem and they'll send you a new better pack for free. I had the same problem and the new pads are amazing
1122147
I found them (Turtle Wax brand) at Walmart. Be sure to buy the correct size - small or large. I think for this particular model you'll need the small pads.
1282231
My curler came in a Shu Uemura box with their printed instruction sheet and a second pad. It works perfectly and seems well made. If it's a knock-off, it certainly is a good one.
315273
crazy thing is the lady i go to for my eyelash extensions is selling this for 70$ then offers you a deal for 35$ lol i with you its 6$ online try it and see if it works.
1300257
The Ab Lounger doesn't sell replacement parts for some reason, but I found a couple of different spare parts on eBay. Hope this helps!
1049168
Yep...very disappointed with these pads. They ARE NOT THE RUBBER ONES that we all love. Don't bother with these as they are a total waste of money. Don't think I'll even be able to use them as I tried to put one in my Maybelline eye lash curler and could not even get it to go in...very strange and useless.
644364
Crave Naturals provides extra cushion pads for free. They are available on our website www.icravenaturals.com and all you have to do is pay shipping which is $2.00. They are sent in multiples of 10. Please contact us if you have any questions.
1800000
Had the same problem. Brought the pads in every night. Sorry. They look nice but are not great quality.
144257
I use DUO eyelash glue. Its sold at Mac, Target, and Wallgreens. YouTube a tutorial video.
99100
I tried to get a spare roller cover. I contacted the manufacturer by e-mail or phone - I don't remember. I didn't get a response from them.
1782870
Amazon carries the Shu Uemura USA brand. It is the best and only eyelash curler I would buy.
1906866
I bought a pack of 12 clips from the local Beauty Supply store. I've even seen them in Sally Beauty stores as well. I tried to post the link to the Amazon search results, but it was too long for the box. Just search for "Conair Roller Clips" and it'll bring up different metal clips/pins.
870577
Bowflex has them on their website under 'replacement parts', they're called the "Foam Roller kit".
76474
If you use the pads quite a bit they need to be washed or rinsed off, probably oil from your skin. Then they work again. Sometimes maybe they are not be pressed hard enough onto your skin, esp if they haven't been washed. Make sure the connections are all pushed in and attached. Other than this I don't know. Hope this helps! :)
140267
You should ask someone at your local beauty supply or where you get your lashes - because of the material ... not sure. ...and dismayed to see others have had an issue with this! I know that I would have contacted Amazon to make it right - which they will! ... mine works well - I like the fact I can control the amount of curl by how long I hold it on the lash surface. Good luck to you! love and hugs, cookie
1218580
I have fine, but thicker hair. They stay in, but I have to hold the curlers to get it rolling sometimes for a long time, and it hurts/burns a lot. For your hair, I think a curling iron would be better maybe? With long teeth?
1049166
The packaging says they are rubber. I can tell they are different from the refills I got before I found these. I have an old Maybelline eyelash curler from the early "eighty's". They seem to fit well once I get them in. It is a little struggle to fit them in the curler but once in they stay in place. I am very happy with them. Much better than other brands I have tried.