iPhone won't charge. when I plug the usb cord into the wall, I get an error of "device not recognized" and the battery drains very fast. Ideas?
206362
I couldn't get it to work with my tv on my iphone or iPad. I gave up. I didn't return it cause it was so cheap.
206363
Yes every time your I phone updates it reconfigurs so it won't use none apple chargers. Bummer, my techy bother in law told me this. So it's just cheaper to buy authentic apple product.
206364
iOS8 made this device useless, worked almost perfect with iOS 7. As for the non charging issue I can not help there. My suggestion would be to put this in a drawer somewhere in case Apple fixes the "device not recognized" issue.
148739
I am having the same issue. It worked for a few days and now it seems as if it will not charge my phone at all, it shuts itself off? Anyone else find the problem or a fix to this? Thanks.
763600
Mine is doing the same thing. Right out of the box. Not sure if it's the charger, the battery or the charge port. Neither USB nor the main adapter charge it at all.
572609
My family already had the USB wall charger pictured here: http://www.amazon.com/Apple-Universal-Travel-Home-Charger/dp/B004WMJFSU/ref=sr_1_2?ie=UTF8&qid;=1353853853&sr;=8-2&keywords;=iphone+usb+wall+charger. They're relatively inexpensive and work well.
92158
I have no problem with mine you have to use the USB out on the charger to the power connection on your device. If that's right try plugging it in and rebooting your device eith it attached Please let me know if that was a help or not. And if not I would say you have a defective jackery bar and exchange it
32700
I have the same problem. I have also had it not connect with my iPhone until another device makes a connection first. I have not found an answer yet but will keep an eye out and report back here if I do.
1154464
I didn't have any issues charging it,I had Iphone 5 it worked fine, now with Iphone 6 plus also it works fine, if it doesn't work just send it back for replacement.
147464
i think you should start with trying another charger. since its a micro-usb port it shouldnt be too much of a problem finding one. you should also try different sockets... the electrical output may differ a little bit. if the problem still persists, i assume its the battery. try discharging it and (however) charge it again up to 100%. your next option would be buying another battery... good luck!
1467257
Make sure you're using the input USB. Should charge automatically. You only have to turn the power on to use the device for charging purposes.
525020
I had to call the company and re order a charger bc ours stopped working and I tried the Apple charger from our iPhones and it wouldn't work. There is a slight difference in it. The company gave me no problem at all maybe if you contacted them they might have a suggestion for you or may have a longer one to mail you.
1167433
Check your charging cable and (if applicable) the USB Wall Jack. I had this issue a while back, where the wall jack connector was not providing constant power (it'd provide it in a pulsing fashion). I later had a bad cable. Once I replaced the bad cable, it started charging with no issues.
620491
I've been using it for a year. Only time it didn't charge is when the USB cable went bad. Replaced the USB cable and phone charged back up. Check your cord elsewhere. Also, the charging port on cell phones can sometimes act funny with certain USB cords. When I used cheap cords with my old Driod X it never charged. Verizon cord... And it would charge. Other than that, check your fuse on the tender. If all this still doesn't fix your problem contact the manufacturer.
173258
I used a charger (my iPhone) to charge it the first time, never ever after that, I could've used a computer's USB port too, but that was it for one time, it's hand cranking or Sun light niw
2247075
No, I was unable to get my phone (iPhone) to charge even using the manufacturers cable. I also was unable to transfer Audio from my phone to the USB in and ended up buying a 3.5mm cord.
1967132
u pluf it into a USB port of ur computer. or use any iPhone USB charger that plugs into the wall
218190
I don't know. I have a USB connection too. Maybe call apple support, or go to an apple store.
324658
it just cannot be charged. It always keep out of power. When I charged it the lights blink all the time. But no power in it and I cannot use it to charge my iphone.