I plugged it to my TV and the mouse is all it works it doesn´t type any letters, can you help me?
197210
Can you test it on a computer?What's the android version your TV running?It's only partially compatible with Android 2.2.It works with Android 4.0 and advanced versions.
531422
Sounds like a real tech support question. When you turn it on you should see the logo appear. If it appears then that is a good sign that your TV is working. Try different combinations of input. Cable, HDMI, etc. See if you can get any one of them to work. And don't forget to choose the correct input on your TV.
615942
That is unfortunate, it is because your device is not getting paired with the machine. It never happened with me. Could you try using a different USB port. I do not know if there is any driver for the mouse that you could install.
744983
Although my keyboard worked perfect from the start,sounds like yours is defective. I would return it if i were you. Sorry you had a bad experience.
1437740
Yes, I have. The pad does not work at this very moment! I use a wireless mouse. Earlier this week, it did not work. I replaced the battery and it works again. Regarding the pad, have you tried the computer's built-in troubleshooting process?
11303
Check the batteries in both, if that does not work reset both. If resetting mouse and keyboard does not work, try moving the Bluetooth usb connection to another port.
1689272
Try shutting the computer off when you plug in the (for lack of the word at the moment)adapter, I had to do that so that my computer would recognize it as a new device. The only sign that the mouse is actually on will be the red/or blue light on the bottom and if you press the button on top it should turn on this is a power saver button which shuts the device off when hasn't been used. Hope this helps.
19459
The keyboard is only blue LED, same with the top led of the mouse, but the logo on the mouse constantly cycles through multiple colors. This cannot be programmed.
1546637
I don't own the keyboard. With the mouse you could try uninstalling the software/drivers and starting from scratch with a fresh install. If you don't know how to do any of that then call genius tech support at 1-800-756-4115. Mine has worked fine for a long time so they're your best bet.
2009566
my mouse didn't work regularly either. I couldn't tell if it was the keyboard or the tablet. I haven't tried to resolve it. sorry I couldn't be more help.
177888
No. Nothing is working at all.. When i plugged mouse before(when it worked) i had been seeing a lights on a mouse and hearing the sound after plugging in. Now I hear nothing, I see nothing.. Mouse is completelly not working... And the main fact is that it happened with no reason in the middle of the game.. I did not crash it. I used it carefully because it costs fortune..
848645
You need to use Logitech's Unifying Receiver software. Follow the steps to reassign the keyboard and mouse to one dongle
1390272
Having no idea what a mouse dongle is, I can tell you that there is nothing to which you have to connect the mouse. Just make sure it has a battery and the switch on the mouse is set to on. Same for the keyboard.
1026341
I have the same problem. It only worked for about 2 weeks and gives me trouble. I have tried all of the steps and they don't seem to work. I may try a replacement, and if that doesn't work will go back to Logitech which always works and has a bigger keyboard.
316073
I'm not too sure if your mouse is defective. I've been using this mouse for while and it's been fully functional for me. I would try switching between user profiles on the mouse which also change the color of the mouse lighting. It may also be a software issue.
1307354
I am not sure however the mouse part of this keyboard did not work ever since I got.
2034115
after I installed mine and turned on TV it worked normally so maybe you need to reinstall as may not be seated properly. If that's not it must have other problems