I ordered a new ring for my cooker online but when I try to put the lid on the cooker it falls out? Why?
112664
All parts are model specific. If you need assistance determining which sealing ring you will need to purchase, please contact Presto Customer Service Department M-F 8-4:15 CT by phone(1-800-877-0441) or e-mail (contact1@gopresto.com).
205559
I agree with the others, make sure you have the right ring for your canner, mine slipped a little when I put it on, added a little vegetable oil to the ring and put it on again,,,it worked great,,hoped this helped.
205560
Check to make certain that you have the correct ring for your canner model. If it is, it should fit in the groove on the lid where the sealing ring goes. The correct ring will be snug in the groove and fit tightly as you put the lid on the canner.
62190
is the lid on tightly??? see if it comes off, rinse dry and replace. see if that makes a difference.
440930
Same issue here... In the process of cleaning it out, I saw that the small plastic ring had fallen off and was at the bottom of the bottle. I reattached it and Viola! It started working again!
1731270
Mine leaks as well - check the lid and see if the silicon ring is missing or damaged. I believe that's the cause for my leak. Still checking to see if I can replace that part...
590987
There is a clip at the back of the lid. Press down and lift the lid and it comes odd. Do the reverse to put lid back on.
1811864
I don't have this problem. Check if the top inside plate and other removable items on the lid are tightly snapped in.
2273778
Actually the hole is not there to let steam escape, but rather to let air in. You've probably had the lid of a pan (or slow cooker) get "stuck" after you heat the food, then let the pan cool with the lid on. The lid gets stuck because a partial vacuum forms in the pan as it cools. When there's a hole in the lid, a partial vacuum can't form because the hole let's a small amount of air in. Because the air pressure is the same on each side of the lid, it won't get stuck.
813357
My lids fit pretty good except for last, it fit very snug but I could put it in the rack. I would think maybe try to swap some lids around to see which lids fit better. Hope you are able to get it.
1775701
If it is seated properly on the canister, then you may have to replace the batteries. I presume it was turned on. If you are having difficulty installing the top to the canister, I have found that if you move the ring all the way down while off the canister then you can slip it on the canister slightly cocked. You can then push down on the unseated side and it will slip (snap) into a proper assembly. Much easier than trying to push it on and then slip the ring down from the upward position. They do work very well. Good luck.
348468
When I shop for this silicon ring, I measure the lid of the pressure cooker, which is 10 inches. The actual ring, due to flexible nature, can extend or contract a little. If You want the ring to fit inside the lid, the lid measurement is more important.
799247
My lid just developed a hole in it, too. I'm just curious if your lid is sporting a perfect circle right in the center? (That's what mine looks like.)
2239416
I'm sorry you are having such a hard time with your cookware. If you purchased this second set thru QVC, they may take it back,although I don't know how long ago you made your purchase or perhaps it's just this one particular piece and lid that you can have replaced, I would contact QVC since you bought the cookware through them. I personally have not had any issues at all with my cookware, I have been delighted since I took them out of the box. I hope you can get your situation resolved! Lori
158091
I haven't see the lid by itself, but I have a feeling that if someone would contact Nordic Ware directly, I bet they could help you with a new lid. I have had great success with going direct to handle a problem. Give it a try and good luck!
645653
I'm no expert but it sounds like (1) the rubber ring is not properly seated, (2) the lid isn't properly seated (it took me a while to get it right), or (3) the pot is defective. If you can, contact the manufacturer. They are the experts. Good luck.
2149829
If the lid is not moving, I would take it off again and check the seal on the inside of the lid to make sure it is fitting properly. It should close very easily. Possibly the seal has come out of position or isn't fitting into the grove properly.
422552
Hold the base with one hand and rotate the lid with the other. If that doesn't work, you might have a dud. Ours works just fine.
2199534
My guess is during the cooking process, the heat was set higher then the lid was placed on and the temp reduced. That will create a vacuum (same thing happens with other 360 cookware if you leave the lid on and turn heat off). Simple fix! Turn the heat up a bit and in a minute the lid comes right off - no probs!