My crankset broke. The part on the left side that threads into the frame has been stripped. What parts do I need to fix this?
189513
Hi Ryan, That would be the bottom bracket (BB). Please contact our warranty team via warranty@vilanobikes.com or the form on our website vilanobikes.com. They would be happy to assist you.
307143
I was in a similar dilemma when I purchased my bike, but I am figuring things out. All you need are clamps and screws. They can all be found on Amazon.
1195376
I also had the same problem! I called support line and they said it was likely a broken motor. So they sent us a new motor and (after 3 weeks) a repair guy came. He couldn't fix the bike (because a pedal arm was stuck so he couldn't remove the casing). Called them last week to tell them repair guy could not fix the bike (he also called them). They told us they need to have a meeting to see how to next proceed. That was 7 working days ago. Still no word from them. Not impressed. Let me know how it goes for you guys!!
147202
We have ALL parts available. Are you looking for a replacement leash assembly? It would be helpful if you could call or send a photo of the part needed. Thank you, Bike Balance
1193999
First of all -are you able to remove the crank arms using an appropriate tool? If yes, remove the arms and measure the length ... and the actual width of the bracket mount on the frame itself. If you don't have the tools, I suggest not doing this job yourself.
194752
Remove the bad starter and on the end that has the geared spindle there should be a part number and manufacturer. Post it and then I can answer your question
1375591
the other side should have a bolt of the same size . Pull it out and get a replacement bolt at a do it yourself store.
59867
Replacing the crank set is really not that difficult. The hardest thing I think is deciding how much you want to spend. Crankset can cost up to $500 and more. If you are not changing the derailleurs, you probably need to get a crankset with the same number of chainring as the old one. check out this video "How To... Replace Your Crankset" on youtube . I'm sure there are other videos that can help. Good luck...
1773693
Sorry no,,I suggest you check with your local used bike repair shop And pick up a turn signal assembly , used is good , cause their mostly all the same.Bushman
731345
The crank will only work on the left . If you restring cable to other side there will be no guide for cable.The crank shaft will not reverse because of gear location.
262804
You seem to be missing the two short sleeves that fit into the top and bottom of the frame. They stabilize the stem/fork of the bike. The washers rest inside of the sleeves (they have a cup shape to hold the washers). The bike I ordered only had one so I had to contact the seller for the part. They sent the part and the bike works fine now.
509301
there should be a label on the bottombraccet itself with all the specs on it. if you cant find the info on the specialized web site the simplest is to remove the bottom bracket and take the info from there.
11956
I think the tool you are referring to is the FC 16 which is a plastic piece to do one side of the crank. The tool that is what you really need is the Park BBT 9 or the Shimano TL- FC 32. I have the BB 9 and it made the job a breeze. Bob
171221
Look on the back side of your factory crank arms. They should have the length in mm (170, 175 etc). Also just make sure your new crank set will fit the splines of you bottom bracket.
1588232
Just remember to buy a bike at a local dealer that will service it. I can't find anyone to work on the rear motor.
1380018
Hi Heather, have you searched for any folding bike specialists in your area? I would also suggest taking the part to a local machine shop to see if they can make a replacement.
1797
I bought this motor and had to return it. The frame number for the replacement should match exactly. I needed a 56J frame which doesn't have a flange on the end. The same seller had what I needs so I was able to return the Y frame for the J frame.