Has anyone ever had to actually USE the warranty? If so, how is the responsiveness of the SmartGuard Protection Plan?
183215
I bought the warranty for an item I bought through Amazon but the item was out of stock. The warranty purchase was not voided so I have a warranty for what? Made the company aware but still it has not been credited back to my card. :(
183216
Tried to use on a 2 month old chair, 1st they said they would fix a cracked arm rest, then backs out and says it's wear and tear. How could I wear and tear a crack in the arm rest in 2 months?They will not honor the product, do not waste your money, terrible company. Surprised Amazon would sell such a bad product.
183217
I used the warranty on my Kindle Fire. Same company and they replaced my Fire the very next day. When I filed the second claim they didnt have the same item in stock. So I got the new HD Fire for about $100 when they were going for close $500 at the time. They gave me my entire price for the old Kindle and a discount on the new one. Have not filed a claim on the bed. It is doing great. But, they offer these insurance policies on all types of things, tvs, computers, furniture etc.
793603
I would go to the smart guard website maybe you can purchase there or go with square trade they sell a warranty on amazon and it doesn't matter where you purchased your equipment
195161
I would order from amazon or a prime reseller to be on the safe side. I got mine 6 months ago and at that time they shipped with no additional protection. I had to return the first one.
847543
There are quite a few disclamers in the fine print of the warranty but I did not see any that said you had to buy directly from them or excluded Amazon. One of the stipulation if a remember correctly is that you must water test the case every 30 days which I cannot realy picture anybody doing. Personally I spent almost 2 hours on the phone with Lifeproof to get them to honor their warranty on one I bought dirrectly from them and then had to pay the return shipping cost on a case that was a week old. Amazon was no problem and nobody beats there price that I coul find.
632077
So why did Smart Guard run me around in circles, when they KNEW it was a lens issue? I thought this "warranty" I purchased covered everything I paid for in my bundle. Now I'm totally confused ~ so is my S.G. worthless? I went around in circles with these jerks for 3 weeks and nobody knew anything. I had to be relentless & call every single day & ask how my claim was going, until they finally sent me a box with a lable. Now I'm not sure that they'll even touch it, after reading here that they won't fix lenses. I say B.S., they WILL fix my lens ~ that is all I've told them about for 3 weeks & they know about it. God, these people are the worst to deal with ~ I never would have bought this "warranty" & I use that term loosely. These guys are the absolute worst. If you're considering buying this empty, worthless money pit, DO NOT DO IT!
261517
I bought some extra warranty for 2 years...SquareTrade 2-Year PC Peripherals Protection Plan
665723
It's not recommended due to warranty. The defender series and commuter series have a lifetime warranty. If you don't want the screen protector, exchange it for the commuter series
373505
No, I never tried replacing them with the warranty. The discoloration isn't extremely noticeable, at least from my perspective. I bought the cases mainly for its size and device protection at the right price point. Wasn't too concerned about discoloration or aesthetics
1103875
There is a one year limited warranty that comes with the device, right out of the box. Beyond that, you can purchase extended warranties and more comprehensive protection plans.
720388
Unfortunately; They DONT offer any type of warrantee. My original case did the SAME thing. I though it was a fluke and purchased another one. So far. So good. My first one impacted in the camera / ear sea which is not protected and needless to say, I end up kicking out $70 to have my cell phone repaired and another $16 for the replacement case. Hope this helps.
405503
Hello Ben10, The warranty is offered and handled by ArmorSuit. It is a simple process. Simply go to the following link for the Lifetime Replacement Warranty instructions: http://www.armorsuit.com/warranty/. If you have any questions please contact us through "Contact Seller" link via Amazon. Have a nice day. iTech Accessory
636895
There is a 1 year warranty. The language of the warranty is as follows: "Otter Products, LLC and its affiliated companies worldwide ("OtterBox") warrants our OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the "Warranty Period"). OtterBox does not warrant, and is not responsible for, any smart phone or other device made by anyone other than OtterBox." For additional details, including how to file a claim, consult their website: https://www.otterbox.com/warranty/warranty,default,pg.html There is a 1 year warranty. The language of the warranty is as follows: "Otter Products, LLC and its affiliated companies worldwide ("OtterBox") warrants our OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the "Warranty Period"). OtterBox does not warrant, and is not responsible for, any smart phone or other device made by anyone other than OtterBox." For additional details, including how to file a claim, consult their website:... » Read More There is a 1 year warranty. The language of the warranty is as follows: "Otter Products, LLC and its affiliated companies worldwide ("OtterBox") warrants our OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the "Warranty Period"). OtterBox does not warrant, and is not responsible for, any smart phone or other device made by anyone other than OtterBox." For additional details, including how to file a claim, consult their website: https://www.otterbox.com/warranty/warranty,default,pg.html « Show Less
1504814
Yes, there is a warranty on this product. On the first page of the manual is printed this by the manufacturer: We take quality very seriously. This is why all of our products come with a one year warranty from the original purchase date against defects in workmanship and materials. If you have warranty or support issues please contact us using any of the following methods: Phone: 1.866.946.7828 Fax: 1.888.771.1701 Email: support@defender-usa.com Website: www.defender-usa.com Warranty Terms DEFENDER USA 60 Industrial Parkway #Z64 Cheektowaga NY USA 14227 DEFENDER CANADA 4080 Montrose Road Niagara Falls, ON Canada L2H 1J9 1. Defender products are guaranteed for a period of one year from the date of purchase against defects in workmanship and materials. This warranty is limited to the repair, replacement or refund of the purchase price at Defender's option. I have now owned this product plus all four cameras for a while now. I have had no problems at all but I did extend the warranty with Square Trade for the receiver. The receiver is the heart of the security system. It's one thing for a camera to go out. You can purchase another and still have the unit up and operational. However if the base unit goes out, that's the system and the cameras are useless without it. Again...to be clear.... I did this as a precaution. I have had the unit working flawlessly since I installed it and I am quite satisfied with it.
257139
I bought the warranties having just 'lost' two computers that weren't under warranty and the parts to fix them were no longer available. I bought them simply for the replacement value. I can't speak about Smart Guard because I don't remember what their warranty did and did not cover, but extended warranties are generally a poor investment. They know how long the product will last and their warranty periods take that into account. I understand you also have to fight them; they accuse claimants of mis-use, etc. I find it telling that you can't read Smart Guard's waranty prior to buying it, and after purchasing, it takes a while to get via the 'Net, giving you little time to 'return it'.
575995
I bought my computer from Amazon and purchased a four year protection plan through Smart Guard Protection. I'm not sure if you can do it with yours since they were purchased at Walmart and eBay, but it can't hurt to check into it. Their website is www.mysmartguard.com
694287
Yeah everybody on here has given you some great information. Generally the Square trade warranty is much cheaper than extended manufacturer warranty such as apple-care. The return policy is super easy though, I didn't end up keeping mine.
1556280
i have had my guard since may, 2013. based on my experience, i have not had any trouble with my soft guard. i do not know of any warranty, but if you have problems, email the sales dept., and they are extremely helpful. there are three different strengths; one is a soft material & the other two are a harder material. as i recall, they estimated the soft guard usually lasts 1-2 years & the two stronger guards last 3-5 years. i have been very happy with my night guard. i wear it always for naps as well as every night. this has kept me from having tremendous pains around my ears. this company is very accommodating, and they really want to please you. they will work with you should any problem arise. you can problem email the sales dept., and speak to joe. he is very informative. i hope i have helped you in some way. lucy barnette