I ordered this and the rubber washers were hard as plastic. Did anyone else have this problem?
194207
No, I got mine exactly a year ago and it was fine. Still running great. All I can think of is you got old stock that has been sitting around long enough for the rubber to harden. I would send it back.
689940
I had this problem. Most likely, you put the wrong washers in the different parts of the hook up. Switch the washer in the bottom parts around. They may be backwards as well.
1107131
Did you install it correctly? The way i installed it was to tightened til it stops, back out 1/4 turn and retightened. Repeat til it is straight. The crush washers are one time use.
799174
Make sure your rubber washers are in the connectors, and you may have to use some Teflon tape as well.
261830
I noticed the one that I got was tight and when I studied it I saw it was deliberately machine stamped on the end to make it tight. I presume its similar to a nylon nut or lock washer to prevent unwanted loosening
158148
The dishwasher ruined my first one. I would recommend hand washing this. The metallic top separated from the rubber when using the dishwasher, in essence destroying it.
324356
I did not order a dishwasher connector when I ordered the garbage disposer. However, after I removed the old connector I decided it was best to replace it because it was old and the rubber was becoming brittle. I bought one at the local hardware store and it was less cost than the one on Amazon. If in doubt-- replace.
1509408
Not sure what you mean by plastic as this product should be all metal. Ensure that the black rubber washer is seated properly and wrap all threads several times around with Teflon tape.
1077032
Check the round rubber or plastic washer at the joint...may needs to be replaced
1242442
Mine came the same way. Check to make sure the plastic hose is properly attached to the bottom of the spray nozzle.
1528902
Do you have good, new washers in both sides of the brass connector? Also, I am a 70 year old woman and I keep plyers handy to turn the small on / off taps as I have a little arthur in my hands.
1152824
Yes mine came that way also, but i drenched it in alcohol then threw it in the washer.
2026468
You need to replace the gasket in the female part you are putting it into. That rubber gets hard.
1156092
Yeah I bought this and sent it back, it seemed like it was a bad fit & finish. The rubber part didn't look molded properly.
2082666
I'm with you. I got the same result. $30 plus shipping the entire unit back to the factory for 2 little pieces or rubber? Bad answer!
1080027
They feel like rubber. I can't say for sure (no chemical analysis or anything) but they are more flexible and don't have the plastic feeling of the standard washers that come with hoses. Performance wise I couldn't be happier regardless of the actual material.
1107134
Tighten a little more and make sure the crush washer is crushed or remove and try again but when comes off remember where the logo is and add a 1/4 turn before starting over