Has anyone else had the problem of this heater tipping over and not shutting off? I have two big dogs and I worry about that...
217584
no problems here,however I would recomend keeping up on some kinda table because it is very small...But it works quite well !
2193653
Hi Baduu - I also purchased a heater 3 years ago. As far as I know it's still Ok... but it's still hot where I live so we have not gotten it out and plugged it in. Were you trying to reach the manufacturer?
1177279
Just tried laying it over on it's side and no it did not stop. However, the heater seems very stable. It works really well for me and has some really great features. Happy Shopping!
904586
happened to me too...i contacted the seller and they told me that it usually shuts down if it over-heats and should work after some time...but that never happened to mine so i returned it and got a refund...
1769248
Either the thermostat is set to low or it may be defective. Also the heater needs some outside air or it will shut off. Good Luck!!
366416
Ours stays on a lot but it's not boiling the fish. LOL I really don't know what to tell you except to contact the factory. Good luck!
1286068
I would not by the heater at all! I did and the customer service stinks and, shall I say, non-existent. I purchased another heater from Mr. Heater, it is only a few months old, so I am reserving any comments for now.
777094
I could be an overheating issue.....when left in the on position for awhile it generates so much heat it turns itself off. I now have one that wont stay on more than 4 seconds on high and around 30 seconds on low..then the overheating sensor shuts if off. It seems once this happens it will always shut off instantly going forward.
1906906
Hi, Haven't had ours for long enough to have any problems. However, knowing what little I know about electrical heating elements, if it's making noise that's probably not a good sign. Would take the time to send it in either for repair or replacement. These aren't complicated devices, but the potential for fire is always lurking the background. Don't want to overkill, but wouldn't take any chances... Jay Miller
551336
Dear Michael, I am sorry to read that you are experiencing problems with this heater as well - it sounds like exactly the issue we had. Please avoid the mistake I made and do not spend thousands on attempts to fix it. Please read my review to get a sense of what we experienced and don't waste any more time and money on this product. By the way, the water heater I replaced it with is still going strong and I haven't had to think about hot water since I got rid of the Bosch. Best of luck!
1640898
Have no issues with mine. My wife has already used it 4 times. If anything when we put it up at high she says it's too hot
739088
Mine stayed in. My problem was the machine would over heat and shut off. They did send me a replacement but did the same thing. So I just can't set it on the highest setting.
768686
No problem with ours - we did change out the old electric socket for a new one though. The old one was slightly loose & pretty old. We have a Heat Surge Accent also. These heaters are awesome!
1699215
I have 4 units-one has been in use in a4x16foot heated dog house since fall///keep in mind the longer use will effect your heating bill/ but seems not to affect the unit
1377461
We have not had problems like that. We are on our second one now and haven't had any problems except our first just quit heating and the water froze. We had our first one 4 years....
257497
the heater does not have "tip-over sensor". I just had my wife to check it, and it never turned off no matter how she turned it over and over.
1091703
Sounds like either you are not placing the rubber tube snuggly over the hose or your pet is moving it. I have placed ours on a skid proof mat (my dog is a sloppy drinker!) so it stays positioned correctly. That might help.