Is the pull down faucet supposed to spring back into place? Ours needs to be pushed back in and that is not what is described by the company.
205997
No. Mine also needs to be guided back into place but it's not a problem and I don't remember anything stating that it would spring back into place.
205998
Did you install the spring on the hose correctly? This spring helps pull the hose back into place, but even still it does not recoil back into place without some help.
205999
Yes, it needs to be pushed back in instead of springing back. I thought that was a little odd at first, but then realized there are some advantages to letting it hang down in certain cases. I believe most American manufacturers have automatic spring-back mechanisms.
1438997
Hi, There is a tiny set screw in the back of the faucet that has to be kept in place. It is right at the base of the faucet where it sits in the collar. It is very hard to see and my son in law had to sit on the counter to put it back in place. I took a picture but I can't get it to post. Put a mirror behind the faucet and you will be able to see it just above the collar. I hope that helps.
1275913
I'm not sure what you mean exactly. You can see where the faucet pulls out. The only time I pull it out is when I need to use the sprayer & need a longer extension like cleaning the sink. Otherwise, I rarely pull it out.
1532044
I'm not sure if I completely understand your issue, but I do know that I had an unconventional faucet and this youtube video solved all my problems! All it required was a pair of pliers. In fact, I didn't actually have to buy the part she buys in the video, so pull yours out and see if you need to buy one before you go out and spend the money. https://www.youtube.com/watch?v=bYG12CoNQW8 If this isn't what's going on with yours let me know and I'll see what I can do to help.
906099
Definitely, Our countertop dealer measured and drilled the countertop prior to installation. we have the faucet in the exact position. We used the single faucet that has the pull out rinse built in.
1904288
I have seen mixed opinions about the water flow. I personally had this same issue. But I took the filter off the faucet then took unscrewed the filter out of its housing and made sure all the water was out of filter then did the reinstall steps like I was puting a new filter in. I then put the fu lter back on the faucet. Then very slowly turned the water on to slowly fill the filter with water. And behold I got my flow back I had before. I think there was a air pocket in the filter. Give it a try see what you think. i hope this helps let me know.
666671
I looked up my original order from last year: it says 'one hole faucet with additional knockouts' -- I used a one hole faucet so my handyman didn't need to do any additional reconfiguration... the knockouts may be more apparent on the underside of the sink?!?!? suggestion: call amazon and ask them for # of Pegasus company and call... if they want the sale, they should be VERY helpful... happy holidays -- hope you get the answer you need!!! :) angela
231516
Our faucet has been working just fine, plenty of flow. Obviously the opening of the lever adjusts the flow. My guess for your problem is that it's a matter of pressure on your water system. (All this, provided the installation was made properly and no hoses or connectors are choked or strangled).
1590740
If the faucet body is loose tighten it from the bottom (carefully), same way you installed it.
1275911
It pulls out and the water either sprays or flows straight down. I am not sure what you mean. It is a great faucet with a lot of water pressure.
2252006
If you are asking whether the pull out faucet stays put because of magnetism, it does not. When you put the faucet back in the holder, it snugly fits back. It does not fall out or anything because of a rubber seal in the neck.
2177644
There is a small nut from the new device that is suppose to fit into position once you have removed the on-off handle from your existing spigot/faucet. Thats gotten fit or your hosed (pun intended). The best thing to do is check the manufacturere's website as they have a very helpful video that will detail the installation. Good luck.
1639530
Mine has also had a problem with that at times. I just pull it futher out or all the way out to get it to retract again. Ours is away from the faucet and it worked fine until we changed the water hose we hooked up to it. So I don't know if that is the problem.
1504979
I had two of these faucets (very poorly) installed by a professional plumber. One has a 1inch clearance between the back edge of the faucet base and the other one has only 3/4" clearance. The pull on the faucet with only 3/4" clearance will not work at all. The pull on the one with 1" clearance would only work after the plumber adjusted the pull so it sticks up about 3 1/2" (it will not go down all the way), so I can use the stopper on this one, but it looks very ugly with the pull sticking up. I would say you would probably need about 3" clearance for the pull to work properly, but I would highly recommend contacting Moen for their recommendation, or going with another style of faucet where this is not an issue. I had two of these faucets (very poorly) installed by a professional plumber. One has a 1inch clearance between the back edge of the faucet base and the other one has only 3/4" clearance. The pull on the faucet with only 3/4" clearance will not work at all. The pull on the one with 1" clearance would only work after the plumber adjusted the pull so it sticks up about 3 1/2" (it will not go down all the way), so I can use the stopper on this one, but it looks very ugly with the pull sticking up. I would say you would probably need about 3" clearance for the pull to... » Read More I had two of these faucets (very poorly) installed by a professional plumber. One has a 1inch clearance between the back edge of the faucet base and the other one has only 3/4" clearance. The pull on the faucet with only 3/4" clearance will not work at all. The pull on the one with 1" clearance would only work after the plumber adjusted the pull so it sticks up about 3 1/2" (it will not go down all the way), so I can use the stopper on this one, but it looks very ugly with the pull sticking up. I would say you would probably need about 3" clearance for the pull to work properly, but I would highly recommend contacting Moen for their recommendation, or going with another style of faucet where this is not an issue. « Show Less
1734008
Good question. I installed four of these faucets and they all run down the middle as they should.......
639340
WOW!!! The first thing that I would do is not use whoever installed it the first time. These are pretty reliable faucets. I had my issues installing mine, but with an inventive friend we overcame the problem. Nothing that related to your problems. If it was a one person install, you may need to go back, remove the faucet, and reinstall with some one holding the faucet from above while it is tightened from below. It sounds to may as if the fittings were not seated correctly the first time around. good luck!
1317438
I had the same issue bought the house with the faucet. I went by looks and it worked great for me. I only think the made one variations of the sprayer. Did not take long to install. Like a new faucet. Good luck,James