Why do my Fitbit bands keep breaking?
188480
I can only say that my wife is having the same problem, with one original band and two replacement bands (from this supplier) broken so far. To me this would suggest that it is a poor quality design since two different suppliers can't make a band that will last even with light duty usage.
188481
Wearing them too tight? I purchased this replacement for the color. All of my bands have yet to break and I've had my Fitbit over a year +. I don't shower with mine and only get it wet to clean it. Being that's it rubbery, I doubt water plays a part, however.
188482
I don't really know, but a coworker of mine had that problem. He thinks it was because after his shower he would shake it from an end to get water drops off. I haven't had any problem with mine and I have worn it pretty much constantly for 8 months now.
1093627
Same problem here. Try reversing the device in the charger cradle. Terrible design...even worse customer service. In the past I have contacted the company about this and one other problem and response timeliness and accuracy so poor I will never buy another fitbit anything. Sorry you are having this problem
134068
As far as I know, there is no warranty. However, I purchased these over a year ago and they are still in good condition, usually these bands loose the resistance after a while. I guess it also depends on the seller if a warranty is issued; try reaching out to the seller to find out.
1753803
yes, but be careful, I have two and broke one. try wiggling it carefully to separate. I am having trouble with the bands disintegrating too
554647
The wristband has been an occasional problem if you are active, or if you are wearing a shirt or jacket with tight cuffs. When taking of my jacket, I've had the wristband uncouple and the Gear falls off my wrist. I lost mine forever the other day and would encourage Samsung to look into this problem. $150 down the drain....
551627
Hey Martha...I use them everyday w multiple clients and they have kept up their tension thus far. I've purchased bands in the past and these so far have been the best I've worked with. Hope this helps
1733548
The band can be replaced. I have gone to the Timex website and have found replacements.
1567207
Didn't have that problem but both black bands came apart. Ordered the colored bands and hoope it doesn't happen again. Love the Fitbit and soooo disappointed in the bands.
389264
I have a FitBit Flex and I have to make sure that I move my arms for the steps to count. So make sure you're swinging your arms, like you're walking. Not sure if all FitBits are like this, but my Flex is picky if I'm not swinging my arms.
2045476
I would notify the help desk on the fitbit site. I had one break from too much moisture. It should be under warranty if you have had it less than a year. Otherwise, they will probably give you a deal on a replacement.
2036331
Doesn't matter, I uses the bands for one week with p90x and every single bad I used snapped. They hurt when they went too lol. Pull up bar sags after 2 weeks of use but it made it to the end of the 90 day period
194960
Hey Victoria:My son broke his band too probably by tugging too hard when taking the watch off. I'm gonna write to the company now to see if replacement bands are available. Please post if you found another band.Thanks, John
24662
I've worn mine in the pool all day but not all day every day... I don't know if it might wear out quicker with the constant water contact. Have you tried asking on Fitbit's FB page? I asked them a question last year and they answered pretty quickly.
980165
The band itself is made of the regular material that fitbit flex bands are made of. The problem is the clasp. Two of the three had a thin, clear, plastic clasp rather than the typical thicker silver plastic clasp. The clear clasp broke. I just purchased a new silver clasp directly from fitbit.
361561
I would say NO. I have had mine for over a year and it is in very good condition. The orange band has never fallen off nor become loose. Contact the company and they most likely will send you a new one.
282466
I've been wearing a Fitbit 24/7 since January of 2014 and have never had a problem with a band. I have several of them in different colors to match different clothes.
901183
Not sure if amazon backs up warranty but a friend of mine lost hers as it came un clipped from her arm. She called fitbit company and they sent her a new one the same week. I'd call fitbit they would have you in system since your dashboard syncs daily.