Band broke - can we get a replacement? help... it's not as much fun if you aren't wearing it!
194960
Hey Victoria:My son broke his band too probably by tugging too hard when taking the watch off. I'm gonna write to the company now to see if replacement bands are available. Please post if you found another band.Thanks, John
2266300
I looked at mine and I don't think you can replace it. But it is very sturdy. It would take a lot to wear it out to the point of needing to replace it. Hope that helps.
11428
I just called Suunto U.S customer service and kindly asked if they would send me a replacement set, they said yes. I am registered on their web site for the warranty on my watch, I do not know if that matters or not.
2026118
I suggest emailing the vendor and/or manufacturer to ask about a replacement strap. It is made by a company called K-Cliffs Lifestyle and here's the link to their home webpage: http://www.k-cliffs.com/ From there, click on the "contact us" link and ask if you can just buy a strap replacement. Good luck and hope this helps.
1567203
Mine is fine......I think that you might have stretched it to much when you put the little tracker in place. It only fits one way and it took me awhile to remember just how it went......and now it slips in easy without any ouching and pulling and definitely not stretching......I had to buy another band because the original band broke from being in the same position all of the time....at least that is what I think.
2277505
Band is made of plastic and unfortunately mine snapped a little while ago but Logitech agreed to replace within warranty them no questions asked. They snapped from average use, I didn't man-handle them or anything, and there seem to be a few reports on the internet about it but doesn't seem all that wide spread from what I can tell. Maybe I just got unlucky. Then again, the product isn't even 2 years old.
1134126
My broke also. They gave me a customer service number to call and order a replacement for $20. However, when I call the customer service number it tells me to leave a message and I've left numerous messages over a three month timeframe and still haven't gotten a response. So in theory it is possible, but in reality it is not.
23443
No......You can cut the band, and replace with a new one.......But they are single use.
1733548
The band can be replaced. I have gone to the Timex website and have found replacements.
1891409
Mine broke immediately! I haven't needed to replace anything, unfortunately!
1074750
the band is adjustable but after overayearof use it broke .The plastic just broke where it adjusts around your head.Its sad since the unit is otherwise very well made and works well.They need to make a better adjustable head band as used on my welding helmets.Also the cloth surrounding the adjustment knob meeds to be double stitched as it has come apart at seam.
1843622
No not really. According to my grand-daughter, some bands may be already broken, but.. the bands do not break when you are using them.
520203
I don't want to bag Timex on the net. My watch stopped working after 3 months. Wouldn't it be good if they went out of their way to find why it failed at their expense, not mine?
1126368
If the watch is still under warranty, take or send it to where you purchased it from and they should take care of you.If the watch is out of warranty, it would be cheaper to buy a new watch than get it repaired.
1005575
Yeah - You're probably out of luck...my broke right away as well, but I can't remember if my wife was able to return it or not...Sorry I can't help :(
2069296
No, but I think you can buy a heavier band. The fact that the weights are not removable makes it a sturdier, more comfortable fit, in my opinion.
1155120
Yes Paula,go ahead and contact body by jake or Amazon and order you another so when it's fixed,it can be like it never broke!!! You don't and never wanna try and exercise and or operate it with a broken piece because something may happen and cause Injury to you and we don't want that.. I hope I answered your question!!