The red light of the on/off switch comes on, but the machine doesn't work. What seems to be the problem?
191440
The bowl and lid are not seated properly. This is for your protection. If the lid is not on properly you could cut yourself. First place the bowl on the machine without the lid. Turn it until it snaps into place. then put just the lid on (minus the inserts) and turn until the lid is properly snapped on the bowl. Then put the insert with the silver stick on it into the bowl. Now switch the machine on. It should work now. Please let me know how you make out. If you have trouble doing this, you can go to your nearby Williams-Sonoma. They can show you how.
373581
Sounds like it may be defective, mine has a faint light when it is working. Check to see if files are transferring.
289954
it could be anything, defective item, electrical problems, ect. I suggest you contact Amazon for an exchange. Mine is working perfectly till this day, we bought it about 5 months ago. I haven't ran into any problems..
1560398
If the red LED light doesn't light on the battery recharger/ receiver then I would say there is an issue with the unit or the USB port. The USB port could either, not have the correct driver installed or may need to reset. USB's can turn themselves off or trip, just like a breaker in an electrical panel, if there is some sort of an issue with a device plugged into the USB
2062378
Hi. Sounds like a bad switch, or a bad connection to the switch. I would use your warranty to repair or replace the units.
427079
The on/off switch for the LED light is not there and I don't know y it's not there cause that's how I get it
2093829
send it back and get a new 1I did not experience any red lights on mines only blue or green and that means its working properly
700741
My first thought is it could be the belt. When you turn the machine on if the belt system is working properly a little green light will come on top of the belt housing. If that light doesn't come on, the belt is probably the problem.
1062409
It must be defective or you didn't turn on the switch that turns on the lights. The switch is on the underside of the disk in the middle. Maybe the batteries aren't good. Check for that too! But, you do have to turn on the lights for it to have lights.
914243
There's no light, the switch doesn't light up. It works only as a switch, no light up function
1585164
Did you make sure the surface is flat? If there is a slight angle, all the lights blinking and menu selection won't work. Check the instruction menu for errors(you should ask the seller for an English menu, which they will send a similar model's English menu, b/c this one does not have). Also if the water bottle is not install correctly, the machine won't respond either.
513634
Turn the bottom knob to 0 and the top to the off position as well. The power is still going to the machine and the light is still on but it won't turn on automatically.
994670
It doesn't have an on/off button. I plugged in my machine per the instructions and left it plugged in. I hope this helps.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
1385778
Check the connections. First. Then press C on the remote and if it doesn't turn on then press A. If it still doesn't turn on then there is a problem with the product
106627
sounds like grinding dust has entered the switch assembly. I would suggest replacing the switch.
419761
I don't know what to tell you, mine fired right up and went to work. Maybe a test print or unplug the machine? Sorry!