Does Viper honor the warranty if you don't have it professionally installed? Most alarm companies won't.
192547
No, they do not honor the warranty unless you have it done at a Authorized dealer/installer. Here is their warranty, "Every Viper system is covered by a limited lifetime warranty when installed by an authorized Directed retailer."
192548
I have had installed there alarms before and they did not cover the warranty from a non authorized installation. No problems with there alarms. The last one lasted 20 years.
192549
No they do not. But I'm a professional installer and the failure rate of DEI product is less then 1%. So I wouldn't worry about it.
867964
You would need a DBALL, but I don't think you can get this connected through Viper without a professional install. I have this alarm installed on 2 of my vehicles, I love it!
1769222
It does. Instructions can also be easily found in the Internet. http://www.fixya.com/support/t11679055-need_help_programming_replacement_viper
1281261
Never received the complete alarm system from the company! Sorry can't help.
525960
We've had the viper alarm installed now for about two going on three years. It was installed with the tilt sensor and back up battery and we haven't had to replace it. I'm fairly certain it's used if not entirely at least in part so that just in case a smarty pants car thief comes along and cut the cables to your car battery so the alarm doesn't go off, so he can steal it quietly well the back up battery kicks in and allows the alarm to still sound. Hope this helps
1769219
It does. Instructions can also be easily found in the Internet.http://www.fixya.com/support/t11679055-need_help_programming_replacement_viper
1364502
No the information that's sold with your alarm system is all you get. The security company's purposely don't give you any information. So you have to talk it a authorized installer. Return it and pay some one to install it
2166426
I have one but installed it myself. I own a company that installs any surveillance equipment.
1084710
I wouldn't know really. I think you should contact viper. And ask before making a purchase.
1870407
The Canadian Distributor told me that they were closed when he refused me warranty coverage. Ms. Solomon never answered any of my inquiry e-mails. I could not find the physical location of this company with Google street view. If this company is still in business, please tell me so that I can get warranty coverage. 3/4 of my units should have been repaired/replaced under warranty. Thanx...
2183253
Cant record your own warnings. And i have mine set to VIPER warnings because i have VIPER alarm/decal/ flashing viper ADD ON placed on front windshield. You hit ARM button, alarm says VIPER ARM....disarm button says VIPER DISARM. Also says PROTECTED BY VIPER-stand back WHEN THE ALARM Is TRIGGERED---WHILE the siren is also going off. YOU KNOW its your alarm going off, and nit someone elses
1291912
Big "but" at the end... Directed is the company that makes viper. Yes it works with any viper system. Some are D2D, which means it plugs in with no hassle. Some are W2W (wire to wire) which means you have to connect several wires from smart module to remote start/alarm with butt connectors. As for the fee. Yes. They have annual or tri-annual fees. There's a discount for the 3rd plan. And there are 2 tiers for each of those. Go to directedelectronics.com and follow the smart start link and you can see there what your options are. However, you have to have it turned on through a directed dealer. They don't want people installing their systems by themselves because of the complexity involved for most alarm/starter installs. So find a dealer who will let you slip them $20 to activate your plan for you.
157473
No; the "Magnuson-Moss Warranty Act" made it safe to install aftermarket parts without voiding your vehicle's warranty. The manufacturer would have to demonstrate that the part you installed actually caused a failure to refuse to honor their warranty.
1224870
you`ll need the codes and the dealers are the only ones that can get them.If you have the codes the it will program the viper alarm systems module for remote start.it`s best to let the alarm guys program the system for you.
320120
yes you can, however, the trick is knowing someone who can remove the original security system without any hiccups. I recommend going getting the new viper system installed at your local Best Buy store.
519661
We have 2 (our house by code will need 9 total alarms but this issue has us paused on ordering more). Both had multiple false alarms within the first 30 days. We returned each (separately) and were sent new units. Neither has false alarmed and it's been almost a year since the first one (we got them right when they came out).
587026
Chris I would strongly recommend you take your vehicle into a qualified Viper install shop. I purchased the Security and Remote starter and my mechanic tried numerous time to get the security system working without success. Had no problem with the remote start. In the end he sent my vehicle over to a custom audio shop and they resolved the problem and got everything up and running. My advice is to let the experts do the install . It will save you money and frustration in the long run. Regards Rick