How come there are so many positive reviews if it is such a challenge to install? We have had two from Menard's go bad in a short period of time so I am looking for a good replacement. I think my husband would shoot me if I ordered this and it was such a nightmare to install! Any better choices? How come there are so many positive reviews if it is such a challenge to install? We have had two from Menard's go bad in a short period of time so I am looking for a good replacement. I think... » Read More How come there are so many positive reviews if it is such a challenge to install? We have had two from Menard's go bad in a short period of time so I am looking for a good replacement. I think my husband would shoot me if I ordered this and it was such a nightmare to install! Any better choices? « Show Less
205345
Great question. I think it's a great product with awful instructions, and extra fittings that confuse people even more. I had to talk to the manufacturer to straighten it all out, and -- SURPRISE! -- it's actually an easy install. I wrote up my notes, in this review:http://www.amazon.com/review/R19TEJ9EXUVK2W/ref=cm_cr_pr_perm?ie=UTF8&ASIN;=B0095SNHBC
205346
Hi Sally, my husband it and had no problems. The input line was a different size, so one of the quick connects could not be used, but that was no big deal. The unit works great, with no leaks.
205347
The install is not hard and will not be too difficult for a DIYer who has replaced faucets and similar. You are only connecting three lines, hanging the unit, installing the faucet in a hole and plugging in a power plug. OTOH, You are installing these three lines and hanging the box upside down in a small, dark, uncomfortable box with small doors probably already packed with assorted plumbing, garbage disposals, hoses ect... There are better ways to spend an hour.
205348
It is a breeze to install. EXCEPT it is really wide and deep so i couldnt fit it under my sink without moving all the plumbing. However, if not for that, no problem to hook up to pipes.
205349
We have had ours for about 3 months. It works so well. It is nice looking and so quiet and fast. You are right about the installation. It is a real challenge if you are not a plumber. The directions and connections do not work at all. You need to work with your local hardware store to get what you need to connect to your plumbing. It is doable. Good Luck!
205350
My plumber had to go to the supplier to get a fitting, but that was the only problem. Adjusting it to the right temperature took a bit of fiddling but now everything is fine.
205351
I don't know that it was a nightmare to install, but it was a challenge. My husband is handy with household repairs, so that was helpful. This is not a simple tank to install. Just as was reported in other reviews, the standard tubing that came with the unit didn't work, and we had to go to Lowe's to get some that fit. (not expensive) BUT! it is a fantastic tank, and we love the sleek faucet, and we got a fabulous deal on Amazon. We are very happy with it.
254278
We have not yet installed it because or "new" bathroom was not yet ready, but "hubby" has it sitting in place & some pipes are now attached - he didn't seem to think it would be too difficult.........we do get advice from friends/our builder, however, as well! Sorry we're not much more help - but some of the previous answers seemed to make sense!!
519768
Short answer: kind of? The installation can be tricky but once you get it installed it's totally worth it. There are several videos online that walk you through the process...that's the only way I would have gotten it done. Give it a shot it's worth it.
1250303
Have replaced at least a half dozen since original purchase of faucet with no installation problems ,least so my wife says. She's the installer since I can't fit under the sink cabinet. Sorry I can't be of more help. Sometimes it's a bear to remove tho'.
1393627
That is astonishing! They must have changed their policy since I had a problem, because when I called the factory, they sent me a free new replacement and told me how to install it. I hope you let us know how this plays out.
866108
Let me come back with a question. Since bulb replacement appears to be (or is becoming) a major problem, why doesn't SECURA answer this question FOR EVERYBODY themselves, along with a step-by-step procedure for replacement? Make it an open response. The machine's worth it, by the way. A really great oven! BJ
1434972
could be a bad barring ? how long did it run?? mine is 1 year old still working well. Let the know they should replace it !Harry J
681347
our unit has been installed for over a year. no problem. we bought it because friends have had the unit for a long time without problems.
1791638
VERY VERY easy to install. But be aware we did have a problem with a product malfunction where one water line came undone and flooded our kitchen and ruined our cabinets. This happened after two weeks and even if we didn't install it right it would have happened immediately once you turn the water on. The problem was with the #3 line which goes to the auto sense for immediate water. Other then that we really LOVED it but went with a traditional Arbor faucet rather then replacing it with the motion one. Hope this HELPS, good luck would like to know should you encounter the same, I hope not.
2011733
I installed mine a long time ago, so I have forgotten exactly how it was done. Butbi do remember that it was super easy to install. Read the entire installation instructions and you not have a problem. Read it from start to finish.
1757325
I haven't had any problems with mine. Although someone else installed it for me.
2186506
As I recall, I called Rinnai, who told me that warranty is good as long as qualified person installs. I had a contractor install it. I suggest you call Rinnai to make sure.
329739
I bought mine last year from a local major home improvement store they sold it at a significantly lower price, and offered free delivery and installation. I preferred to buy it local as it would be easier if it appears any problem and because of the free delivery/installation.
435487
I purchased this item 4 months ago and had no problems installing it and utilising it.Good luck.
1696522
I was told that these units need a lot of exhaust. I live in a much milder climate and just leave my door open but I did have a couple of vents low and one in the roof and the guy told me it wasn't really enough. On the other hand, Generac had extremely horrible service. I would not buy this unit or any other from them. Kohler makes a good unit that does the same thing now and I hear has replacement parts that don't take over a month to get. I bought this thing new and it took Generac and a lot of coaxing from Amazon to get it fixed. It took from end of Nov to April for this thing to work properly! Generac was horrible!!! I was told that these units need a lot of exhaust. I live in a much milder climate and just leave my door open but I did have a couple of vents low and one in the roof and the guy told me it wasn't really enough. On the other hand, Generac had extremely horrible service. I would not buy this unit or any other from them. Kohler makes a good unit that does the same thing now and I hear has replacement parts that don't take over a month to get. I bought this thing new and it took Generac and a lot of coaxing from Amazon to get it fixed. It took from end of Nov to April for this thing to work... » Read More I was told that these units need a lot of exhaust. I live in a much milder climate and just leave my door open but I did have a couple of vents low and one in the roof and the guy told me it wasn't really enough. On the other hand, Generac had extremely horrible service. I would not buy this unit or any other from them. Kohler makes a good unit that does the same thing now and I hear has replacement parts that don't take over a month to get. I bought this thing new and it took Generac and a lot of coaxing from Amazon to get it fixed. It took from end of Nov to April for this thing to work properly! Generac was horrible!!! « Show Less
380039
It was super easy to install and I've had mine in my Mac for about 9 months now with zero problems. The one star reviews are probably the result of a couple different effects: some people are not satisfied with anything, maybe their Mac has other problems and their knowledge of computers is lacking, etc. hope this helps
1691296
Bill has a good point, but I would recommend you read our discussion in my review first and make your own decision. I have used it like this for a long time until one day the wires melted! I am sure others have had better luck, it's only how much of a risk you are willing to take.