What could be wrong when the blender does not work? The only part works is the single serve. What could I be doing incorrectly?
181773
Everything must be lined up correctly. Lid must be locked. Then push power then 1,2,or 3
181774
If you are using the single serve attachment (small cup), the only option available is the single serve button. If the large pitcher is attached and it's not working then your pitcher isn't lining up right with the base.
181775
Make sure that the base of the large pitcher is lined up correctly. Look for the arrows to align.
1264100
What's the rubber issue? I have owned my blender for a number of months, use it almost daily and have no issues. I'm extremely happy.
1877349
Send it back. Mine works just fine but others have found a wide variety of issues. I think poor manufacturing is a real problem.
1058259
I am sorry that I cannot help you on this one. We have used ours about every day for 9 months without a hitch. It sounds like the drive gear has come unhitched from the motor. Did you ever try to run it while something was jamming the cutter/blender? Sorry I cannot help more.
1284694
Whoops, sorry, I didn't read the website closely enough, this is what it said:"All parts are obsolete - No substitutions are available." So sorry. Maybe bestto just invest in a good blender. :P
1128770
Mine works great. I tried to recreate your problem but mine did not fail. Good luck.
1534084
I recommend strongly that you try to get your money back. My first health master broke and I went to all the trouble to send it back and they sent me a new one. Then after only a short time that one broke also. It is not a good blender and not worth your time or money. I actually bought a Vitamixer from Costco and that was the best investment I made. Do whatever you can to get your money back.
1534086
Sounds like the motor burnt out due to the faulty bearing under the blender blades.It will be an on going issue. I agree with M. Sloan.
1000800
It works perfectly. I ordered mine because some of the plastic parts of the old one had broken off- poor design. I am really careful with this one. Sure beats buying a new blender.
1829735
Maybe the part is bad. I would send it back. The one I purchased is working perfectly and haven't had any issues what so ever. Hope everything works out :-)
1457090
Thanks Jennifer. I mainly use it for making smoothies, but I tried blending just water and it made that noise. I emailed Breville customer support, and they're going to ship me a new blender pending "inspection" of the old one. I don't know what they could hope to find during the inspection - I just purchased it a month ago!
1878689
Same issue with mine. Perhaps just the normal byproduct of the motor's internal moving/grinding parts. Honestly, thisnis my 2nd Blendtec. 1st one burned out after ~650 cycles. I'm no longer enthralled with this product. should have just saved $$ and went with a Ninja.
1308799
You will need to describe in more details about the problem. "does not work" is too vague. Power doesn't come on? Motor not turning on? Balls are not shooting? Balls are shooting only once in a while? Balls shooting at bad angles? Once you provide that information, then maybe someone can help you.
812284
I don't know, I just looked at my blender and the pattern looked like it, for the price I gave it a shot and it worked great. That's what I use at work. That being said, I just bought a new kitchen aid for home you can get them refurbished for $59 and oh my now that's a blender!
346081
I tried to replace my blender cup because of a chip on the rim (it still holds a seal to use it!). I couldn't find any replacement parts searching online. But the same smoothie blender was on sale on amazon.com with free shipping so I ordered a new one! I'm still using everything except the cup from my original purchase and the o-ring is still good as new! it's in there permanately and you hardly can see it, so its not a peice that will wear out easily. I have used my smoothie maker at least once a day or more since purchasing it almost a year ago and I LOVE IT!!! Its easy to use and blends great! So after a year I'm still very happy with the purchase and I think it was a great buy!! Hope this helps you out!
648747
The carafe warmer does not turn on when the single serve is brewing. I just double checked it, the warmer was cold.
383338
Mine works perfectly. I would send the defective one back if you really cannot get it after following the instructions, and ask for a replacement; I'm sure they'd send you one...