How do I open this case after putting on ? I can open the first and third of both sides but the second lock is impossible to open
53909
With the ipod screen side up...there are two small slots on the right side of the case. One towards the top and one towards the bottom. I open from the top one first. I insert my nail and pull the hard part of the case apart from there and then the whole left side. After that I just pull apart the remaining locks on the right. If its not coming apart that easily, just insert your nail into the remaining slot and pull. Keep in mind not to pull too hard cause you don't want to break it. Hope this helps.
1795519
It requires a lot of strength. Don't think you are going to break it, it won't. First, take off the gray rubber encasing. Then, grab the middle of both of the sides. This pries it open. Then slide your finger along the opening and open the next closed tab. If that doesn't work you need to be rough and take off the rest of the tabs. Hopefully this works. This case is meant for protection, so it's a pain in the butt to take off :)
1374510
We had the same problem. It seems you have to press in on the latch, and down on the top in order to get it to open It was impossible for my wife to open it, and I had a hard time. I finally kneeled on the top to put more weight on it, and it opened. We are going to leave it open for now, until we go on our next extended trip. Try the Sentry website; they may have other opening suggestions.
1189915
I don't know either. I tried to keep it open by placing a straight pin in the opening but now I can't get that out either. It is a problem.
1259244
On the right side of the case there is a little space towards the bottom where you can pull it apart. Don't pull to hard to where you break it. Hope this helped
1609119
Sorry, but the only thing I can think of is to take it to a locksmith. They can open it for you.
171540
First, it DOES feel like you're going to break it when you try to open it. But here's how you do it... After you twist the metal sleeve to unlock it and slide it off, you then pull the entire black plastic top section (that the metal outer sleeve was covering) off from the clear part. There should have been instructions w/your unit that might explain better than I am here.
1300393
This happened to me when I first put it on, too! I fixed it by putting the case on from the bottom first then pushing in the top. Hopefully that helps!
1778456
Just take the bottom and top half and twist. It can be kind of difficult to open, I still struggle with mine.
823040
There are 4 grey circles on the front of the case around the key pad. These circles are the threaded rods which hold in the lock. If you can drill through them the lock will fall out. It will ruin the case. You could take a 3/4 drill bit and drill 3 holes in a row near the hinge side leaving very little spacing between them then use a sawzall to cut down the length of the case it will allow you to remove the door with a little muscle. There is no easy in/ a way to get in without destroying the case.
897950
Make sure you are trying to open it properly. Slide the lock buttons on each side toward the ends of the case, and they should pop open.
1739337
The same way you get an otter box open.. Pull the 3 little squares out and towards you.
2031325
Your case is 2 parts, so try to pull the upper section and it should come out with minimum force, then use your fingers by pulling it from the lower case.
923520
I tried both of these locks. They don't fit. Anyone have recommendations that work? Love the case, by the way.
279144
Take the rubber part off and look on the side with the lock button, you'll see a small slit you can pry it with a small screwdriver, nail file or something similar. It is hard and you'll feel like it's going to break but mine hasn't so yours shouldn't either.
2077243
I had some trouble with this too. U have to pull out as u clicks on the 2 buttons on the side. Hope this helps!
730842
Had the same problem. Fixed by carving out the obstructing pieces of the case with a penknife. Took a few minutes and shows poor design on the part of the manufacturer, but haven't had any problems since.