scanner leaves a streak in the scanned item: How do you fix a streak down the middle of every scanned document?
209153
It's probably the drum that needs to be cleaned. Every printer is different so you may want to ask a repair shop or Yahoo/Google it on how to do it? Edit: You also have to clean the "corona wire" on the cartridge, just slide the tab across the wire several times, every time you replace the cartridge or when streaks happen from what i've read also.
520838
Depends on the color of the streaks. If black, I would say you have a hardware problem and may nee to send it back (if new). If it is white streaks, then you may need to go slower. I bought and use the stand with mine to get a smooth even scan.
803992
Yes. Just to let you know the scanner did develop a line across the center of the photos when scanned. I could not send it back for repair However: Amazon let me return the product and I bought another one that is working good. This little scanner worked great for a while but did not last. I hope this helps.
1993037
Find "devices and printers" on your computer. You should see an icon that is not usually there. Click on that. When I did that, a message said there was a problem with it, and it could be fixed. I okayed that, and then the scanner worked fine.
1608254
I also scanned my dl with no problems. It reported an "overlap" and gave me the options to rescan. It's not something I'd want to do too often as it may cause problems down the road with the rollers.
53568
The instructions advises against scanning without the sleeve. I have never had any problem with streaking etc. I think this is a good product for scanning small pictures.
111709
Sad thing is my scanner only prints and will not send documents to my computer. I tried everything. =( i hope someone answers
860185
Hello, ION Audio Tech Support here. Thank you for your feedback! I'm sorry to hear that you had difficulty with your ION Air Copy Wireless Photo and Document Scanner. If you are experiencing inconsistent scan quality, or scans have visible lines or banding, perform the following: 1. Use the included cleaning paper and cleaning strip to clean the product as described on p.5 of the Air Copy Quickstart Guide. For best results you may need to perform these steps 2 or 3 times. 2. If symptoms persist, reset the Air Copy by placing a pin into the RESET pin-hole located on the back of Air Copy, and gently push until the unit turns off. 3. If symptoms persist after cleaning and performing a reset, please contact ION Technical Support for further assistance by visiting www.ionaudio.com/support. We sincerely appreciate the opportunity to assist you!
889647
Transfer the scanned docs to your computer and use the computers printer. If you have a printer that will let you read the micro disk, that would work also.
964384
I had the same problem. They said go into REG EDIT and delete anything in the registry to do with Neat. That worked as far as installing the program so I could open it on my screen. But the scanner itself hasn't worked yet. It's telling me no drivers loaded. That's where I am right now. I've been messing with this for almost a week now! I really wanted this...was all excited to ditch tons of paper. Now I'm pretty much ready to give up and return it.
399185
Check the scanner window, for the auto feed area, yo9u have a bit of dirt on it. Maybe some type of liquid paper if you use it, has rubbed off on the site glass. A quick cleaning should fix the problem.
808228
If it is still scanning correctly, you should not have to re-install anything. You may have to check your settings if the original is light. Try setting to grey scale or darker setting.
1667677
In Windows, from the "Start" select "ScanSnap Manager" and then "ScanSnap Manager Settings" - in the ScanSnap window, select tab= "Scanning" - Click "Option" and make sure the following box is active [check mark] "Correct skewed character strings automatically" - this fixes skewing within the image.For page skewing - where the entire page somehow feeds at an angle, this seems to be corrected automatically - as I have not had the scanner present a page not correctly oriented.
2201109
Yes. I do it all the time. Just scanned in an 8 page document last night. That has more to do with software than the hardware and the software that comes with the scanner works well.
1667676
About 2000 scanned pages ... I have not had this issue. This is likely a software issue. Have you tried re-installing the software.
1079322
I wish I could tell you. I don't know where mine is either. I went ahead and scanned the photos without the sleeve. It did affect some of the photos and other photos were fine. I didn't have any damage to the original photos but sometimes there would be streaks in the photo after scanned. I used the pictures the way they were. I'm no professional and don't care if the photos don't look professional. They look find for the slide show I created.
292483
I get 2 white streaks running across the scans (photos), each about 1/3 of the way in from the margin. I haven't contacted VuPoint or Amazon yet.