How do you change the roll? I have tried unscrewing the roller, but it just keeps turning and never comes undone. Has anyone else had this problem?
191603
Mine came off by just turning it BUT it never went back on right.kind of stripped it, think its just a little cheap :( Sorry
191604
Hold the middle part where the roll goes while you unscrew the red end piece. You may need to do the same on the other side, then will need to do a similar process to resecure a new role.
191605
One of the red wheels actually unscrews...hold the wood dowel then turn the red dial if that wont unscrew then its the other side...
191606
Changed the roll many times. If I remember correctly the one side screws off and then you are able to remove. I will double check but this has not been an issue.
909360
It has been my experience the roller does not need replacing just cleaned properly. Good luck!
129740
I took my first roll of this tape back to the store with the same problem. The saleswoman showed me that I simply hadn't unrolled it far enough . . . the beginning of the roll of the tape is different from the rest of the roll. They can't display it in stores with the double-stick portion exposed. Try unrolling it farther; that might solve your problem.
1472662
Try a gentle twisting motion and change it more often. With more frequent changing, it is removed more easily. Best wishes.
357429
If you take the rollers out, on one end is a little peg thing. There is a hole on the left side if you're facing it. The peg fits inside there. Then you set the right knob to on and the left one to max to heat the rollers. If it is done correctly, they should turn slowly. If you want them to go slower, change the knob more towards less. I hope this helps. I love using mine. It's great for hotdogs and for the brats sausages, etc.
1759866
I do not know how to reverse that problem. Do you think you used the roller too hard?
747943
Oh no. Sounds to me the twisty thing is broken. Did you buy it in a store because if so, march back and show them the product has a defect. If you bought it on line I would contact the seller. As for me, I buy it at the drug store or walmart. Are you twisting it to the right? I am trying to think it may take 20 twists to see the product come out, 10 at least. If after 20 twists nothing comes UP,...return because of defect.
618382
Same as most here say but I put the roller inside the twist top (upside down so exposing the part that goes in the bottle) and then put the whole thing on the bottle and tighten the top. The roller seats itself and is on securely when I unscrew the top. I'm not sure it really makes any difference but I feel like this keeps me from having to touch it much and contaminate. it.
1303076
Both rollers should turn. Try Pam Spray on the ends of the rollers. I clean with a slice of bread run through three or four times.
520897
I had the same complaint and an email to the company got only the same non-instruction sheet that came with it which was no help at all. I am using this (and loving it) the same way as I have every other steam setter: Put water in the cup to the line. Use distilled water only. Flip the switch on the steamer to the first line. Once it starts steaming move the switch to the second line. It should start making a clicking noise. Put one roller on and leave it for 15-30 seconds. Don't leave them on too long or they get soggy and will end up making your hair wet. If the roller is too wet, try shaking out the excess water. Take the roller off and roller up your hair. Put the cover over the roller. You can hold the cover over the steamer for a few seconds but I find it makes a crimp in my hair. I have fine hair that is hard to curl so I leave the rollers in for 20-30 minutes before taking them out. You'll have to see what works for your hair. Some suggestions: Don't use tap water. It will end up ruining the steamer. Don't leave the steamer in the water. Once you are done, turn it off and take the steamer out of the water. I also turn it upside and shake out any excess water. Hope this helps.
2264502
I was hopeing you had an older HP printer. Hmmm Do the rollers turn? Do you hear it trying to load? If not, time for a new printer. The older HP had probles loading one page at a time. My HP series FINALLY solved that. If it's trying to load you may just need to clean it. Sorry I can't be of more help. (Have you tried hitting it with a stick?)
1247777
I really don't know a bout fixing it before it begins but if it does not roll right, it can be returned to Bed Bath and Beyond for a new one as long as you h a ve receipt or bank statement, credit card statement, etc. The one I first bought did not roll to begin with. I have had no problem with the next one I got.
1247776
Make sure you have the handle pushed down completely before you roll it out. I did not do that with my first one and that is when I started having trouble with it.
2249199
Lol!!!! I just found out. Been searching the internet with same problem. I'm usually good with these things so I was quite frustrated not being able to figure it out, almost broke the darn thing trying to use a small screwdriver as someone had suggested. Anyway the answer is.... (drumroll please) It is AUTO-tilt; so once its been completely opened, continuing to crank the mechanism (I know scary, I was worried I'd break it) actually starts working the tilt mechanism!
1733736
It took me a little while to figure out too. Just PULL, don't twist. I had to use something to pry it out the first time because it was set in pretty tight.
522002
I've never run into the problem you're having. But, since this type of swivel sweeper is easy enough to take apart and put back together; you should be able to remove the brushes from the the sides and find out what the problem is? It could be something as simple as a piece of string getting tangled in the roller, or it could be something else. All I know is we've used ours countless times and have yet to run into the problem you're having. Just take a good look at the side roller and find out if there is something that is either tangled or has wrapped itself around the ends where it connects that may keep it from spinning properly. I've never run into the problem you're having. But, since this type of swivel sweeper is easy enough to take apart and put back together; you should be able to remove the brushes from the the sides and find out what the problem is? It could be something as simple as a piece of string getting tangled in the roller, or it could be something else. All I know is we've used ours countless times and have yet to run into the problem you're having. Just take a good look at the side roller and find out if there is something that is either tangled or has wrapped itself around the ends where it... » Read More I've never run into the problem you're having. But, since this type of swivel sweeper is easy enough to take apart and put back together; you should be able to remove the brushes from the the sides and find out what the problem is? It could be something as simple as a piece of string getting tangled in the roller, or it could be something else. All I know is we've used ours countless times and have yet to run into the problem you're having. Just take a good look at the side roller and find out if there is something that is either tangled or has wrapped itself around the ends where it connects that may keep it from spinning properly. « Show Less
61024
Mine was really hard to move around with the rollers (straight out of the box) and I noticed one of the wheels is completely missing...good luck moving it if that's the case with yours.