We have a new Valterra Rocket Hand Pump RP800 in our RV & after 10 minutes or more of pumping nothing, what now?
203027
It took quite a bit of pumping to get water the first time I used it. Make sure the pick up tube is far enough down in the water. Also could be a defective pump. Hopefully this was helpful.
203028
Sometimes you have to suck on the faucet for a few seconds and then you're good to go. It's annoying, but it works.
821900
hi simone. i had a similar issue when i got mine. the trick is to prime the pump the first time you use the machine. just add water, turn it on and press the "froth mode" button and wait until it stops flashing. then place a container under the frothing rod and turn the front knob to "froth start" and leave the machine alone for a while. it will make a thumping noise for a while (maybe up to three or four MINUTES) and then steam and hot water will begin spewing out. then your machine is ready. you will only need to do this once when you first buy your machine. the instructions say to do this for thirty seconds, but mine just wouldn't do it. so it left it to prime for almost FIVE minutes before the steam and hot water started pumping out. good luck!
2119607
First clean out the nozzle to be sure it isn't blocked. If the nozzle is clear but still doesn't pump, then this replacement should fix it.
1695564
Sorry, I just noticed that you said you just hooked it up and ran it for 30 minutes, so there probably isn't debris build-up yet. Sounds like air in the pump.
584078
It should start pumping right away. It's possible that the tubing on the white casing that holds the pump is not lined up with the hole that water is supposed to spout out of. Also check the lever on the side of the actual pump, this controls the low/high setting. Hopefully that works, otherwise you might have to return it. One other thing to try is to make sure you have a lot of water in there, maybe it doesn't have enough to pump.
586187
I don't have an answer for you on that one. I didn't try what you did. The pump worked fine, we are using it as a spare.
386686
Gee...sounds like a faulty product. Shouldn't do that. Try a tiny bit of cooking oil on the gasket that is on the pump and see if it's just a dry gasket. If that doesn't do it...return it.
1868763
Return it. Something is definitely wrong with it. I've had mine for several months now. It runs for hours and shuts off by itself when reservoir is empty. Yours is definitely defective.
1827759
My guess is that it will keep trying to pump until the motor burns out. That is a guess based upon it continuing to pump when I take it out to clean it.
1352870
I would first start by double checking the condition of the Pumping unit before attempting any use. 1. Disassemble the Pump assembly where the magnetic fins spin. You should be able to remove the magnetic/plastic fanblade assembly. There is either a metal/plastic stick with two rubber tips used to help dampen any vibrations. If the pump wasn't taken care of, or "ran dry" for too long, the magnetic fan assembly may have warped making disassembly more difficult. 2. if all goes well, and you can in fact pull the pump's magnetic fan assembly out, or can freely spin it within the pump housing assembly, then you can try priming the unit by filling the canister. (do this outside or where overflow water will be caught) 3. I have just over filled my unit, and while waiting for the pump to start sucking in water, I've closed the "Out" hose valve. applied generous pumping of the prime button, then reopened the Out hose valve. This creates suction thus if no water is coming into the "In" hose valve you may have a obstruction. Make sure the canister is full of water before starting it up, made a huge difference in how long I waited for the water to begin flowing. The top half of the pump assembly itself needs to have some water in it, because to me, it seems like it doesn't do jack squat unless there is water in it. I'm not a major fan of the Cascade series pumps, but when it comes to customer service the manufacture I contacted directly helped me out in a pinch. There is a science to the Priming aspect of getting the unit going. I've noticed leaving the "Out" valve at the half off position, while priming, this helps pressure build up as the "In" hose begins to fill with water. The sudden opening of the "Out" valve causes the built up pressure to pull enough of that collected water in the "In" hose to make it to the pump assembly, and voila. it freaking starts working. ..after 30 minutes of trying"
1949262
not understanding, is your pump running when u are not using it? Did you adjust the PSI of the tank with the recommended setting from your pump before using it?
1445706
It should pump .. period. It is hooked up wrong(No Offense)or it is defective. My advice? Just send it back .. FWIWFinal, I was unempressed with mine .. Just got rid of it in part .... because I took to long to qualify for a refund.
580389
Hi Lorena,You may need a new pump. HHow long have you had it? A new pump can easily be attached to the bottom where it pulls out. Contact me at crizbooth@gmail.comThanks
1695567
Reprime your pump , check the filterto see if it has any obstructionin ,or you may have a bad pump losing poweror vacuum.
1946691
There's a water tank in the rear of the machine, just lift it out and fill with water and solution.Hope that helps.
1670513
Hi Rachel, Without knowing how old the machine is--two things could be wrong--the water pump may be defective--not getting the water out of the reservoir. You may also check the tubing it may be blocked. If it is still within warranty I would ask for new one.
1038317
if it's working right, it should pressurize it less than a minute. I've had major issues with two of these pumps losing the ability to come to pressure. Haven't had much satisfaction with repair or customer service. I would advise against this pump if you haven't already purchased one.