The end of the cable that is suppose to be inserted into the Samsung Galaxy 5 will not go in. It feels like it's stuck and will not go in enough to charge. I bought 2 cables and they are both like that. The end of the cable that is suppose to be inserted into the Samsung Galaxy 5 will not go in. It feels like it's stuck and will not go in enough to charge. I bought 2 cables and they are both... » Read More The end of the cable that is suppose to be inserted into the Samsung Galaxy 5 will not go in. It feels like it's stuck and will not go in enough to charge. I bought 2 cables and they are both like that. « Show Less
189824
They are supposed to be a very snug fit. But if you are having trouble pushing all the way in, they probably got damaged during packing/shipping. Please contact CrazyOnDigital customer service through your Amazon account with order id and we will send you replacements. Thanks! - CrazyOnDigital
210891
I have this and I believe it may have been the reason my charging port stopped working. I had to use my warranty 21 days after I got the S5 and I recall how the cable did have trouble going in on a few times.
210892
Hi, I had this same problem and it was suggested I talk to CrazyOnDigital about getting replacements. I contacted their customer support through their Amazon storefront with my Order Number, explained what I was experiencing and they've told me they're sending me replacements. I haven't received them, yet, but I'm hopeful the new cables will work.
210893
Order from Amazon and it works perfectly use as my car charger. Maybe it's a defective one.
1790591
I have not had the same issues. I believe it is because I the Samsung Galaxy S3 and a Galaxy tablet. You may want to search Amazon for a Micro USB that is compatible with both of your devices.
544435
I'm no expert on Samsung products, but I believe that the charge port on their devices are consistant. Hope this helps
1434874
It may only be the charger. The charger is pretty common on a lot of models. If you know a friend or someone, get them to plug their's into your tablet. If it falls out then it probably the insert where you plug it in gone bad. I had two of these models and one completely locked up. The other one is doing fine. If another charger plug in falls out then yes it is the tablet. Not sure if it would be worth fixing because of the cost.
1049572
It fits in the phone perfectly and it's very durable. Most other cables I've had seem to start coming apart at the connector and you have to wiggle them to get your phone to charge and I've had several that the end just pulls off. This cable has a small steal braided cable wrapped around the wires and welded to the ends so that doesn't happen. It's well worth your money! It's more dependable than the original cables. Hope this helps.
590585
I also have no problems fitting the charger. Do you have the original phone charger or a thicker after market charger? That may be your issue. I have the original charger and it fits fine. The only thing I can not fit with the bottom on is anything into the headphone jack. I just pull off the bottom part when I need to use it and snap it back on when done.
2045179
Mine does not charge or sync. Phone does not recognize the cable, even though it's supposed to be for a 5 and plugs into the phone. The wall plug is fine, however, as long as I use the original charging cable that came with the phone. Lame.
598869
I've read the other answers here and it left me a little confused. I-Phone cables? Not with mine! Anyway, what I received was two very short cables, about 6 inches long. One is standard USB to Micro USB to charge your phone. The other is Standard USB to Galaxy Tablet connector for charging your tablet. I don't use the cables that came with it, I bought some different ones here on Amazon. I did not receive any cable for charging the battery itself, but it uses any micro USB charger, like you get with your phone or Bluetooth earpiece. I absolutely love this battery, can't say enough good things about it. I plan to buy another one soon. I've read the other answers here and it left me a little confused. I-Phone cables? Not with mine! Anyway, what I received was two very short cables, about 6 inches long. One is standard USB to Micro USB to charge your phone. The other is Standard USB to Galaxy Tablet connector for charging your tablet. I don't use the cables that came with it, I bought some different ones here on Amazon. I did not receive any cable for charging the battery itself, but it uses any micro USB charger, like you get with your phone or Bluetooth earpiece. I absolutely love this battery, can't say enough good... » Read More I've read the other answers here and it left me a little confused. I-Phone cables? Not with mine! Anyway, what I received was two very short cables, about 6 inches long. One is standard USB to Micro USB to charge your phone. The other is Standard USB to Galaxy Tablet connector for charging your tablet. I don't use the cables that came with it, I bought some different ones here on Amazon. I did not receive any cable for charging the battery itself, but it uses any micro USB charger, like you get with your phone or Bluetooth earpiece. I absolutely love this battery, can't say enough good things about it. I plan to buy another one soon. « Show Less
2071277
I found the same problem, my battery never seemed to charge. When I put in the original Samsung battery, the charging pins just fell in and the it became useless. I returned it to Amazon and bought another style of charger altogether
2131381
If the micro SD card does not click into place and feels loose, you more than likely missed the slot. I also did this the first time I attempted to put a card in. I used a flashlight to look into the slot and verify it was going in correctly.
1654503
Good luck finding one that fits , I bought 4 cables before I finally found this one that fits my samsung s425g the part on this one that goes into the phone is thin and flat a little wider than the others I had bought. Some had a kind of square end & were smaller, too thick. Next time I ever need a cable I will bring the phone to a store with me, no more of this ordering the wrong item crap. They say that they will fit my phone then they don't. One was suppose to be made for my phone model # and it did not fit. This one does fit a samsung s425g but they are not all the same at all. Go to staples, walmart, bestbuy, take the phone with you.
2163829
I'm not sure I can help you, my charger is working fine. I might make suggestion to be sure the micro usb is pushed all the way in, other than that I can't really help you. I love mine and am thinking of buying another.
2108049
I wish I knew. My only thought is that maybe it won't charge because something is wrong with the tablet ... Or if it doesn't fit maybe its the wrong model. Wish I could help but don't really have an answer ... Is it possible the new cable is defective?
1311961
You could have the wrong charger.I had the galaxy s2 from tmobile and mine went in there perfectly.The battery should be turned backwards in the cradle you shouldn't be able to see the the sticker.Keep in mind that the points should be on your negative and positive points on your battery.I hope this helps.
2178465
I purchased this same usb for my daughters color nook and it doent fit snug at all in the nook also it didnt show that itwas charging the nook but then I left Iit plugged in and I checked back and on the nook it showed that it charged...hopes this helps....try leaving the nook connected to the usb and check back after an hour to see if any progress
1284972
I know it is not normal on a Nexus 5. The Galaxy S6 might not line up properly with the charge pads inside the charger. If that is the case, then you found the only solution.
1965924
I know same problem I just put it in half way don't force it in. It still charges