I have tried to get this to work for 5 days. No recording of any sort. Glitches, hangs up in record mode. Company not responding. Any ideas?
205834
A couple things come to mind: (1) I think one can only run the program once a day or at least that's all I can get out of it and (2) go to the apps store and get the latest version of the program. They have some awareness that the program locks up, but I do not think that they fixed it. Good luck.
205835
Make sure Bluetooth is enabled. I registered as a medical provider, which reportedly required an approval by the company that would happen by the next business day, and the next time a tried it - a couple of days later - it worked fine. I find it takes a while to make the tracing - almost a minute - but the case does not even need to be attached to the iPhone - just close enough for Bluetooth. Hope this helps.
205836
You should contact them by phone, the phone number in the web page is: +1 512 582 2453. I contacted them after buying, they responded and I fixed the issue immediately. I hope it might help you. Their web: http://cardiacdesigns.com/contact.aspx
205837
I just tried mine and it also is not working. The last time I used it was March 9. I only usedmwhenI have AFib so didn't notice it didn't work. In the past when I had problems I called company and they responded. I did download,recently a new version of the software and that is probably the problem. Sorry I can't help you. I have used it for almost a year and I have been satisfied .
205838
Must be faulty.. Mine works fine with iPhone5. I shipped it to UK, never had to provide any doctors approvals etc.
205839
I was able to get 5 recordings over the first several days. That was months ago and had the same problem trying to get help. Have not tried it again recently.
205840
Mine worked well for a number of months then froze. They responded quickly you my email and gave some suggestions. That did not work so today they asked for my phone number to try and fix it. Have not had time to respond to them yet
205841
You need to get written approval from a doctor and forward it to the company in order for recordings to be displayed. Read instructions...
295826
The sound records on the videos OK and I can hear it when I upload them to my computer. But the camera itself makes no sounds whatsoever -- no video playback sound, no shutter sound, etc., despite what the camera settings are. It's almost as if its own speaker is not connected / broken.
2258553
DO you have other cameras and are they operating alright? Naturally check all the connections both at the camera and the recorder. Also look for any nicks or cuts at the exposed wires. I experienced a problem once when all the cameras stopped working and it turned out it was the power adapter that went out. I replaced this item and it worked just fine after that. This is a good camera for the money. I have two of these and they have been working for just over a year. I'm even thinking of replacing the other two cameras with one of these so please let me know how this turns out. Good luck
1936335
I still havent figured out how to work it, although other brands are working this one remains a mystery maybe someone should do a yoooouuutubbbeee and help us out...You said recorded right you need a dvr
507731
Sorry I have not used mine much. Tried it once and it worked fine. But constantly adding cell minutes to use it became inconvenient. Now use the USB style recorder and an IP camera that has mic feature (FOSCAM.com).
967862
Did it power off after five minutes or did it stop recording after 5 minutes? Is your SD card full? I would think the only reason it would stop recording after five minutes would be if your SD card is full. If it is not, I would probably return it.
358505
I haven't figured that out yet. My problem is I haven't read the instructions. I like things that are fairly simple, turn on play or record. I will be taking the time on my time off this week to figure it out. Sorry I do not have an answer for you.V/RJackie
1922395
Mine has options in the menu for loop recording ("off", "3 min", "5 min", and "10 min"). I have it set to "off". When full it displays an icon that indicates that it's recording over the old footage, but when I go to play back the latest recording it isn't available. I pulled the card to check it on my laptop and
937755
It has to be a compatible capture device. The key question is what is considered compatible? That I do not know as they refuse to release a compatibility list :( I have ran against the same issue with 1/2 my devices.
224241
I'm not sure about that. I couldn't find a setting for that, just make sure the "Loop Recording" is not set to "Off". Other than that I don't know what the issue might be, sorry.
1955734
I never tried it but it seems reasonable that it would record from a DVR. Since I got rid of it years ago I can't test it to see if it would, however. Good luck!
2199254
Sorry, but I haven't reached that point yet. But I'm guessing when memory storage has been reached, it won't record any more. I'm still getting more familiar with mine but so far have been very pleased with it. I use my "antique" recorder as a backup.
734521
In video mode it does record audio-now if I can just get it to work properly
1923064
I had sent that unit back within a week!...Mine wasn't recording right and I don't remember much now about its funtions. sorry I couldn't help!:)
1908496
Same problem - minimal recording volume. I tried using it with Skype and Duolingo with no luck. Went to Logitech to see if there were drivers for my OS (Windows 8.1) but there are none. It's going back.
358503
I am still working on trying to record something. Not enough information on how to operate it.
8317
So why mine doesnt work , when I do the same. On the timed recording. I can quick record just cant time record .???