I just bought this and is making a loud noise when printing. Im planing in returning it asap. Please let me know if there is something I can do before
205208
Our toner cartridge works exactly the same as the original. No problems in approx. 2 months use.
205209
Hmmm. . .check to see if you loaded it right? Is the ink actually printing out? Might be some missing pieces or broken pieces since they are only compatible and not the designated design. Check to see if the seller refurbished this product because most of them are.
205210
Take the toner out and re-install the old toner back and see if you still hear the loud noise. if it prints with out the loud noise, try put back the new one in and see if it works. maybe it wasn't seated properly.
1795844
You can try taking the print head out and cleaning it, but I have not had good luck with it fixing it. Sometimes it helps and then the next time I use it, it won't print black again. Basically, these are useless printers. The print head is about $50 to buy a new one and they don't last very long. I'm limping along with this and then I will buy a different brand. Sorry. Maybe cleaning it will get you a little more use.
449070
Sorry to hear that. It sounds like a defect. I haven't had any problem with mine. I think I've had it over a year now. Good luck.
433869
My printer said the same thing. I was able to force it to print anyway. I think it is something the printer manufacturer has on their cartridges that isn't on these making the printer not like them. THey are trying to force you to buy the expensive ones.
1624387
I am not quite sure, because my printer is having some problems. And I am not sure as to what is the exact cause with the printing. So, I don't want to steer you wrong, ok.
419761
I don't know what to tell you, mine fired right up and went to work. Maybe a test print or unplug the machine? Sorry!
541418
Try holding the off button several seconds to turn it completely off. Then restart your computer and then turn the printer back on. Hope this works for you. I can't wait til I can afford to buy a new one.
200415
This is normal. All inkjet printers I have used and seen do this. It is just aligning the heads automatically. However, professional printers make a different noise but more of an abrupt 'jarring' sound due to the larger mechanical sensors.
1507462
I experienced the same problem and cannot print quality pictures, as a result. I am still trying to figure the problem out. I would suggest contacting the makers of the item for assistance. If you find out before I do please let me know. Thank you!
858291
Yes, it is very loud when you print; otherwise it seems quiet. I actually like the printer, but I hate the runaround from the service dept., when they sold me a defective cartridge and won't do anything about it.
1166593
I came to see if I could help. I have been in IT for years, but sounds like Dave, the retired tech support guy, is your best bet. I think it is great that Dave has the time and is willing to help you. Way to go, Dave! I'd enjoy knowing "the rest of the story" just in case my printer ever has print quality issues. --Janey
374743
I have this same problem. It's loud and I can't for the life of me figure out why it started or how to stop it. I'll have to buy a new machine (not this one).
1073862
As much as I would like to help, I'm afraid there is not much advise I can offer. If you have the device on the rear of your printer that permits printing on two sides of the paper, I suggest removing it and looking for any paper stuck in the device or up in the printer itself. Be sure the reversing device is reinstalled ind latched well.There is not much more that I can suggest.Bob
541417
Franklin, I bought this printer a year ago and my problem is annoying paper jams, over and over and over..... which means I have to remove the back and extricate the paper. As far as your print head is concerned, I experienced that once. I turned off the power, unplugged the printer, removed both cartridges and waited about 20 minutes before powering it up again. The printer seemed to recognize that it was missing the cartridges and immediately rebooted to receive them. In the final analysis, I have regretted this purchase.... good luck. BILL
817159
try running a print head clean with a new cartridge, otherwise you may need a new print head
731269
I had one of those years ago. It worked great...until it didn't. It developed a thick black line that ran down the BACK of nearly every page printed. I cleaned the bottom plate, the print head and anything else I could reach without disassembling it. (multiple times) I read dozens of Internet blogs trying to find a fix. I finally threw in the towel, bought a new printer and dropped the MP500 off to be recycled.
1252322
Is it normal for this printer to be noisy when printing because of the auto double sided printing? When I lift the cartridge access door, I can hear that the squeaks are coming from the pinch rollers and paper roller.