I just dropped the the ceramic insert on my granite counter top &amp; it broke. Can I buy a new tone: can i buy a ceramic inset
203409
http://www.metrokitchen.com/product/AC-00679#utm_source=amazon&utm_medium=scs&utm_term=AC-00679
1902379
Sorry for you! I have only hand wased this. I would think you could contact the company for the repacement piece. Best wishes and thanks for sharing your experience so I will not make the same mistake!
577254
I had the same problem. This item and the 12 and 16 quart pots are just junk. Yes you could probably get items replaced but you will just get junk to replace them. To me it is a health issue. We paid a lot of money for Paula Deen Red Speckled cookware. The pans so far hold up. Back to the coffee pot, if you value your health don't use it. We just put artificial flowers in it. James W.
1626095
I had this situation and learned that the only way to get a replacement is to work with the selling company. Drive would not deal with me directly. I made a new inside bottom of the tray with matching foam from Michaels and taped the crack together under the foam. It has worked well so far. Luckily my crack was not the whole way through. Amazon is great and will work with you, if you bought through them.
1078205
I would just contact the vendor/manufacturer- KONG. I am sure they can send a replacement insert.
2194412
Contact Primula directly for the answer about ceramic tops:http://primulaproducts.com/contacts/or:Terri SilverbergCustomer Service, Epoca International, Inc.(561) 353-3900
636798
I did, and it shattered. So, no. From what I've read, this is the way to go: http://www.amazon.com/Old-Stone-Oven-4467-14-Inch/dp/B0000E1FDA/ref=sr_1_1?ie=UTF8&qid=1401731928&sr=8-1&keywords=pizza+stone
1315301
I would go directly to their website and contact the company for a replacement glass insert. Hope this helps.
1351291
Sorry that happened, and I wish I could help, they do not make that pot anymore, I called and emailed them to no avail. Do you have the booklet any more? Never mind, I just looked at mine, and it hasn't got any sort of answer to that, good luck, I have to throw mine out, it has no replaceable carafe!! What a waste.
416463
I have a similar granite top and it works fine on mine. I have more of the honey tones in my granite. Just be sure to wipe it with a DRY microfiber cloth. Otherwise, you will end up with SPOTTED countertops!
1721799
Yes you can. We looked into doing the same. Talk to your local granite dealer. Our price was about $400.oo
1326084
I got a whole piece afterward. remember diff granite got diff durable n grade. Mine came off as a whole
905229
I purchased oil at a local hard ware store. Ask clerk for cutting fluid. Not sure about replacement stones.
2228299
I just called Capresso at Closter, NJ 800-767-3554. The replacement is available; $7.00 and Shipping $7.95. I suggest you buy an extra basket as shipping is no more and if you forget to dump it...!tedturnerjr@msn.com
980038
Corey All I know is that IT BROKE on my after just a few uses. The sharpness of the knife was wonderful, but I contacted the company a number of times and they never responded to either replace or refund my money.......... Oh, It does seem to be all ceramic. When it broke, I didn't notice any lead coloring, which I know to be greyish in color. It was the white ceramic color.
1597577
I'm not sure. The original Blanco we ordered was a dual purpose above the counter/ built in model. It arrived cracked and, since I was installing granite counter tops and therefore did not have to fit the sink into an existing hole (the counter top was cut to the dimensions of the sink - the measurements were gotten from opening the sink crate when it arrived at our home before buying the counter top.) We are very happy with the sink; it is far superior to the stainless steel and porcelain sinks we've had in the past. Also, Amazon was great about replacing the broken sink with another, more expensive built in only model of the Blanco sink (it was the only sink available in the Biscotti color we wanted at the time.) They actually were willing to ship the replacement sink directly to the fabricator instead to our home saving us the trouble of transporting the cumbersome and large product. Also, since the broken sink put us way behind schedule on our kitchen remodel (it gets old cleaning dishes in the bathroom and trying to cook without a sink) it was important that we replace the sink quickly. I've been amazed with Amazon's customer service, and they are my "goto" online site. Good luck; I think you'll be very happy with the sink.
1520302
I had a crack in the original stoneware. I googled stoneware replacements for crockpots and found a company that carried the one I needed. It cost $15.00 plus shipping and handling.