The printer can't identify the cartridge
200989
I'm having the same problem. Magenta was the first cartridge to run out of ink, and I have tried replacing it with three of the Shia Ink Cartridges - they all fail. They simply will not snap into place like the original Canon cartridges do. And this is the right cartridge number. The printer is a Canon iP8720. And I removed the strip that covers the vent hole. These Shia cartridges simply are not compatible with my Canon iP8720.
200990
I've never had a problem with the printer not recognizing the cartridges with these. Make sure you ordered the right cartridge number for your printer and follow the directions for replacing the cartridges. Don't forget to remove the strip that covers a vent hole before removing the hard plastic cover prior to inserting your cartridge. Try again.
200991
Im having the same problem. They just arent tight enough to touch the sensor.
1190156
I had the same problem, I took them out and then put them back in again. Once I did that a couple of times then a question mark appears on the front screen, but the printer will print it won't acknowledge the cartridge cause it is a refurbished one, but the printer will print. Try that and see if that works for you. Hope so :)
2164497
I can't tell you--the printer was a piece of junk. I did get a replacement-which was also a piece of junk! neither one lasted through a cartridge change.
132253
There is no answer, all it says is that answer lies with the software. The disk says my printer and he disks have a problem. Does not say how to fix the problem.
833762
The system which you send me with the printer does not work, the printr does not recognize them.
1730738
I am not sure and unable to get to the printer at this time. I am moving. Thanks Bob S
2123165
Yes, it works but some cartridge leaks and some cartridges are not recognized by printer
1213889
Needs new cartridge an if that doesn't fix the problem that mean it's broken
1528913
This should help: http://www.ldproducts.com/HP/Ink-Cartridge/Deskjet/3056A/8120-Printer.html
1610129
I am hardly an expert which is important because I have had no problem replacing the cartridge. It can only go in correctly. Try again. Good luck.
651315
Never looked. Figured I bought a cartridge a month before I installed it there should be no problem. Unfortunately I threw the whole cartridge out and box as I needed this printer functional for my business.
1002628
Sorry to hear about your problem, I never had any problem with mine recognizing the ink cartridges. I have ordered 2 different package deals and they both have worked. I would say that you have a problem within the printer itself. To have it fixed would cost more than getting another one. Unless it's still under Warranty.
435844
Did you contact the seller for support? It sounds like it could be a bad chip on the cartridge. A replacement should solve the issue.
1734713
Yes, you just need to remember which one you are using and identify it. Otherwise, you sit there like a dummy wondering why nothing is printing....lol. Not that I am saying I have done that.....however...ok, I have.
1561252
The printer tells you that it is not a genuine cartridge and you must choose 1 for yes or 2 for no Choose 1 to continue you might get a banner on your computer if you have it connected the the cartridge is not genuine just press continue
1180019
Yes but the printer reported empty cartridge. I'll try again .. no time at present.
515313
I don't know. The printer is generic so a hired tech. used driver of another printer