I read in reviews this machine falls apart after 6-12 months, anyone else experience that and buy the Square Trade Fitness insurance? Did they fix it?
196606
I've had mine 3 1/2 years and use it several times a week, and it's holding up fine. It did need a part replaced when it was new, and starting a couple of years ago it squeaks a bit in use, but that's about it.
196607
I have had mine for at least 5 years (through 2 moves) and have had absolutely NO problems with it and it is still going strong!
196608
We have only had ours for about 3 months. We have not had any problems so far.
2114654
Ours split, too and I have no idea what to tell you. I loved using it when it was in good shape. Now my husband has made us go back to the old kinky heavy one! If you find out how to exchange or fix, please let me know.
883876
I've heard good things about SquareTrade but are they going to require you to ship the broken chair at your expense? That's the key question. If they don't require that, it's clearly worth it, for any chair. Even if it turns out to be worthless, it would be worth $20 to me just to get experience with SquareTrade to find out why people recommend them. And I've never had any office chair whose gas cylinder didn't loosen up and make the chair wobbly within a year or two. Would that be covered? It would be interesting to find out.
1523722
I am 290 and I use it about 20 minute a day not very hard. It seems like a really sturdy machine. Its not as sturdy as the industrial machine at the gym nor does it glide as smoothly as the one at the gym. Been using it for only 2 weeks so far no problems. I have had problems with elliptical machines in the past, it was because I was using them on carpet with a few boards underneath it the machine rocked back and forth and I think that is why none of my previous machines lasted long. Put in on a level hard surface if you can and make sure you adjust it the best you can I am sure the machine will be fine for you. I am 290 and I use it about 20 minute a day not very hard. It seems like a really sturdy machine. Its not as sturdy as the industrial machine at the gym nor does it glide as smoothly as the one at the gym. Been using it for only 2 weeks so far no problems. I have had problems with elliptical machines in the past, it was because I was using them on carpet with a few boards underneath it the machine rocked back and forth and I think that is why none of my previous machines lasted long. Put in on a level hard surface if you can and make sure you adjust it the best you can I am sure the machine... » Read More I am 290 and I use it about 20 minute a day not very hard. It seems like a really sturdy machine. Its not as sturdy as the industrial machine at the gym nor does it glide as smoothly as the one at the gym. Been using it for only 2 weeks so far no problems. I have had problems with elliptical machines in the past, it was because I was using them on carpet with a few boards underneath it the machine rocked back and forth and I think that is why none of my previous machines lasted long. Put in on a level hard surface if you can and make sure you adjust it the best you can I am sure the machine will be fine for you. « Show Less
1798552
I haven't had any problems with the one I purchased. It appears to be in great shape and we are using it in a commercial facility so it gets a lot of use. The seller I purchased from offered a 12 month warranty so I can take advantage of that if necessary. I called them before buying to ask about the warranty and they were very easy to reach and had very friendly staff. Just make sure that the one you choose to purchase has contact information and give them a call if you'd like.
651339
First of all I am on my third Gazelle machine. The only option is either have the resistance on or not. More importantantly is that the manufacturer is actually out of business and therefore provides no warranty. The seller purchased the machines as a closeout. They too provide no warranty. You must ask Amazon to provide you with at least a one year warranty. After that you are on your own for parts as you would have to buy a used machine to cannibalize parts. Apparently a financial officer for the manufacturer "Fitness Quest" embezzled money from the company and the company went bankrupt. I love the machine however. First of all I am on my third Gazelle machine. The only option is either have the resistance on or not. More importantantly is that the manufacturer is actually out of business and therefore provides no warranty. The seller purchased the machines as a closeout. They too provide no warranty. You must ask Amazon to provide you with at least a one year warranty. After that you are on your own for parts as you would have to buy a used machine to cannibalize parts. Apparently a financial officer for the manufacturer "Fitness Quest" embezzled money from the company and the company... » Read More First of all I am on my third Gazelle machine. The only option is either have the resistance on or not. More importantantly is that the manufacturer is actually out of business and therefore provides no warranty. The seller purchased the machines as a closeout. They too provide no warranty. You must ask Amazon to provide you with at least a one year warranty. After that you are on your own for parts as you would have to buy a used machine to cannibalize parts. Apparently a financial officer for the manufacturer "Fitness Quest" embezzled money from the company and the company went bankrupt. I love the machine however. « Show Less
943043
I contacted , Powerfit, directly at their customer service for warranty clarification. They stated Amazon carries the 30 days product return or replacement and their warranty is 90 days starting from the day of purchase. They also clarified that if an accessory breaks, such as the belt or anything else, the entire product must be returned. You cannot purchase anything separately from , Powerfit. I received a broken belt and had to return the entire product so I find , Powerfits, customer service and return policy and warranty very lacking. 90 days is ridiculous at the retail price point.
2009627
I wish I could be of more help, but I have no idea. I know that I can hear things moving in there when I turn the unit off or reduce the resistance or when it turn it on and increase the resistance. Perhaps you are using one of the exercise programs (which I don't use) and the resistance is changing. All this is pure speculation. I have no idea. If it is under warranty (or an extended warranty e.g. American Express), I'd call Schwin and see what Schwin CS has to say. I wish you the best of luck.
1541431
PS: Don't forget if you buy a refurbished one,make sure you purchase a Square Trade Warranty for about $19.99 for 1YR. Service because mine shut-down less then 6 months of use an they cover shipping and return my funds.Please Get It!!!!!
315955
Hi, N. Brown! I actually ordered mine from JC Penney, since I got a good price on it by way of an advertising error on their part... Either way, I only got it last night, and didn't find it too difficult to assemble just going by the sheet instructions. It IS quite heavy weight in construction, which I definitely count as a plus. The one thing that I can see that, so far, hasn't been mentioned in the reviews is, if you're on the heavier side (I'm 210 lbs at 5'5" tall, and wide through the hips) it doesn't SEEM particularly roomy when you're on the machine. I DID have a great time exercising on it last night after assembling it, though! If you love elliptical machines, as I do (they were my only motivation for going to the gym, and every time I went, I had to wait at least 20 minutes to get on one, so I cancelled my membership... Now I've got my own, dagnabbit! ;) ), you should really like this machine. I don't know if they're as squeaky over time as the other reviews state, but I'd assume that they are. Also, I live in a single bedroom apartment, and don't have a lot of room left over to leave this standing up. The main problem? I'd planned on sliding it under my futon when I'm not using it, but everything but the handles will fit - the handles just sit too high up to fit underneath it. It IS a heavy piece, as I said before, so a bit unwieldy, but the wheels on both the bottom of the rear frame, and the foot pedal pieces, help for maneuvering it. If you're not big on exercise, as I am not unless it's fun for me, but love cross trainer and elliptical machines, then I'd suggest you get this, if it's not more than you want to spend. It does take a little initial exercise to figure out your rhythm, but once you get going, it's GREAT! I woke up this morning eager to get back on it and go, and I haven't felt that way about exercise in YEARS, if ever!
590634
I'm not sure about this particular company offering a longer warranty, but search "squaretrade" in amazon. They offer a bunch of different warranties for different products. I haven't bought a warranty from them so I can't vouch for it personally, I just know that they offer them.
1912189
I had an earlier verson of this also and the same thing happened after over 10 years and so far I have not found anyone to fix it. This version is a pile of junk an d would never buy another Rowenta if this is what they are all like . So far have not gotten any satisfaction out of returning it because of not being able to retire until 3 months later than planned which means Amazon will not take back and there is apparently no way to contact Rowenta other than go to one of their repair place which for me is a couple of hours drive one way. Sorry if you live in an area where there are independent repair people then check with them and please let us all know how you do this I had an earlier verson of this also and the same thing happened after over 10 years and so far I have not found anyone to fix it. This version is a pile of junk an d would never buy another Rowenta if this is what they are all like . So far have not gotten any satisfaction out of returning it because of not being able to retire until 3 months later than planned which means Amazon will not take back and there is apparently no way to contact Rowenta other than go to one of their repair place which for me is a couple of hours drive one way. Sorry if you live in an area where there are... » Read More I had an earlier verson of this also and the same thing happened after over 10 years and so far I have not found anyone to fix it. This version is a pile of junk an d would never buy another Rowenta if this is what they are all like . So far have not gotten any satisfaction out of returning it because of not being able to retire until 3 months later than planned which means Amazon will not take back and there is apparently no way to contact Rowenta other than go to one of their repair place which for me is a couple of hours drive one way. Sorry if you live in an area where there are independent repair people then check with them and please let us all know how you do this « Show Less
940618
1 year parts and labor - I would buy this one instead as it goes in a tri plane motion http://www.amazon.com/Vibration-Exercise-Fitness-Machine-Portable/dp/B00LNHXXFS/ref=sr_1_11?s=sporting-goods&ie=UTF8&qid=1418601053&sr=1-11&keywords=whole+body+vibration+machine&pebp=1418601074592
458702
Mine did the same thing. You will have to take it in to be repaired. It just starts to break down in many ways after using it just a few times. It's a very poor quality machine.
1282402
Exercise equipment is prone to breakdown. Buy the extended warranty. It's too heavy to haul out and if the warranty provides in-home service it will pay for itself. I've read enough reviews of Schwinn and like manufacturers to know that oftentimes quality control is lacking. And since labor is only covered for 90 days, there really isn't any other viable choice. I had to return my Schwinn upright bike, model 126 (same as 130), due to off-angle welds, bad bearings in peddles, etc. If the item is $200 or less I wouldn't bother with the warranty but at this price level they are too expensive to service or replace if they break down after 91 days. Exercise equipment is prone to breakdown. Buy the extended warranty. It's too heavy to haul out and if the warranty provides in-home service it will pay for itself. I've read enough reviews of Schwinn and like manufacturers to know that oftentimes quality control is lacking. And since labor is only covered for 90 days, there really isn't any other viable choice. I had to return my Schwinn upright bike, model 126 (same as 130), due to off-angle welds, bad bearings in peddles, etc. If the item is $200 or less I wouldn't bother with the warranty but at this price level they are too expensive... » Read More Exercise equipment is prone to breakdown. Buy the extended warranty. It's too heavy to haul out and if the warranty provides in-home service it will pay for itself. I've read enough reviews of Schwinn and like manufacturers to know that oftentimes quality control is lacking. And since labor is only covered for 90 days, there really isn't any other viable choice. I had to return my Schwinn upright bike, model 126 (same as 130), due to off-angle welds, bad bearings in peddles, etc. If the item is $200 or less I wouldn't bother with the warranty but at this price level they are too expensive to service or replace if they break down after 91 days. « Show Less
1526258
I haven't found much out on the warranty, but I wouldn't expect too much. I did have the belt snap and called the company who supplied another belt free of charge. Of course, we had to figure out how to put it on - which we did. But now this newer belt is already getting loose and skipping, so I'm thinking when it snaps again of just throwing the whole thing out on the curb for scrap collectors. My opinion has indeed soured on this item even more. If you haven't bought it yet - don't. If you have, then try calling their number which is in the booklet that came with the machine. They are relatively friendly, but I've had mine for about 2 years now and am sure I'm out of warranty myself. I haven't found much out on the warranty, but I wouldn't expect too much. I did have the belt snap and called the company who supplied another belt free of charge. Of course, we had to figure out how to put it on - which we did. But now this newer belt is already getting loose and skipping, so I'm thinking when it snaps again of just throwing the whole thing out on the curb for scrap collectors. My opinion has indeed soured on this item even more. If you haven't bought it yet - don't. If you have, then try calling their number which is in the booklet that came with the machine. They are... » Read More I haven't found much out on the warranty, but I wouldn't expect too much. I did have the belt snap and called the company who supplied another belt free of charge. Of course, we had to figure out how to put it on - which we did. But now this newer belt is already getting loose and skipping, so I'm thinking when it snaps again of just throwing the whole thing out on the curb for scrap collectors. My opinion has indeed soured on this item even more. If you haven't bought it yet - don't. If you have, then try calling their number which is in the booklet that came with the machine. They are relatively friendly, but I've had mine for about 2 years now and am sure I'm out of warranty myself. « Show Less
1186845
I haven't had that problem. I don't see that you have a choice, but to return this one too.i. I know it's such a hassle, but I returned two. I bought the LG, never had any machine clean that well and clothes came out almost dry. I loved the machine but it kept getting off balance. A few times it stopped and wouldn't right itself so back it went to Lowes. I ordered a whirlpool. Didn't like that at all. So, then I returned the Whirlpool to Lowes and reordered another Wt110. Took nerve to do that (: I haven't had any problems with it, but it seems to be an entirely different machine. No balance problems but it doesn't clean or treat my clothes as gentley as the first. It's still better than the Whirlpool . Lowes was wonderful to work with.