I can't get the BodyMedia Sync to download on my pc... any suggestions?
200262
were you ever able to make the bodysync work, Ive been having the same problem for three days Ive tried everything and am almost ready to give up.
200263
I got this last week, 6 e mails, 2 phone messages and I still cant get it to work with my computer. I bought it through Jenny Craig so i think I'm out of luck. What a crappy co. Does anyone have any supervisor e mail addresses that me help me?
200264
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --&gt; Can't use or login --&gt; Can't get replacement because not logging in. Go figure.
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
200266
I purchased one of these and it lasted a week. BodyMedia refuses to take it back, replce or fix it. No warranty. A big rip off.
349923
The same thing has happened to me... started on Wednesday. Have you had any luck troubleshooting? Some videos work still, others don't. It seems to me like the TouchPad needs a Flash update.
1230046
Johnny i tried youtube , navi , music and it will not sync not saying it can't be done i just use for road trips or when i need both hands free to work on things . Hope this helps
2164997
Since Omron opened their new site I can't download anything either. The old site worked fine so I guess they had to "fix" it with an entirely new one that doesn't accept downloads from the pedometer.
1929996
Can't transfer music to the watch if you are using a mac computer. Looks like only windows will transfer songs for right now.
1030666
I'd like to hear more about your experience with missing sync. I had lots of problems with it without the Blackberry and got rid of it after many sessions with support.
1187675
i never tried to sync mine, i just access it via windows explorer. I load/remove music and voice recordings this way. see if you can access it like this.
1242105
Sync it There's a code you have to press try 0000 normally that works for everything or look at your manual
2204340
I think there is a way to sync it...You may want to read the instructions...I had this problem the first time.
9017
Thanks - I'll try it (may be worth upgrading to their pro version if it really works).
1211880
I had to give it a couple of tries myself. It's a zip file if I recall correctly. Expand it first on your computer, then copy the files to your SD card, start the frame and then go to the menu of "update" and it should work from there.
273702
i'm having the same problem. i've been tied up on some other projects and haven'y had time to call for assist. i can get the software to download , but so far haven't been able to get the camera to work right. good luck
1272034
omg, i searched and searched for this. even broke the leg sensor and had to buy a new one (lol). So, after you load your profile, in the bottom right corner, click "help & settings", after click "settings", then click "rebind peripherals". after that you press and hold the button on the arm sensor till it syncs up, then do the same with the leg. also, make sure the USB dongle is plugged it. Hope this helps.
1374344
Hello Katie, the BodyMedia Fit LINK likes to have a smartphone to take advantage of all the benefits and features, but not required. If you don't have a smartphone or don't want to use it for whatever reason, there is a BodyMedia Fit Core that you can get. It does everything the LINK does but doesnt need the smartphone. There is an optional Display device that can be purchased separately that acts similarly to the smartphone app if you want to see data live. Also their is the BodyMedia Armband Advantage (older model that looks just like the LINK but doesn't have bluetooth) that can be purchased used on Amazon or eBay. If you go with the Core/armband advantage models, I recommend the optional display. Hello Katie, the BodyMedia Fit LINK likes to have a smartphone to take advantage of all the benefits and features, but not required. If you don't have a smartphone or don't want to use it for whatever reason, there is a BodyMedia Fit Core that you can get. It does everything the LINK does but doesnt need the smartphone. There is an optional Display device that can be purchased separately that acts similarly to the smartphone app if you want to see data live. Also their is the BodyMedia Armband Advantage (older model that looks just like the LINK but doesn't have bluetooth) that can be... » Read More Hello Katie, the BodyMedia Fit LINK likes to have a smartphone to take advantage of all the benefits and features, but not required. If you don't have a smartphone or don't want to use it for whatever reason, there is a BodyMedia Fit Core that you can get. It does everything the LINK does but doesnt need the smartphone. There is an optional Display device that can be purchased separately that acts similarly to the smartphone app if you want to see data live. Also their is the BodyMedia Armband Advantage (older model that looks just like the LINK but doesn't have bluetooth) that can be purchased used on Amazon or eBay. If you go with the Core/armband advantage models, I recommend the optional display. « Show Less
759936
The problem is in the device your trying to sync with, try working with the tablet, phone, etc., end of the problem. It's not a keyboard problem I would guess, because I had the same problem at first. You need to turn something on in your device that you are trying to sync with.
1047725
Do you use RunKeeper currently? If so, expect to have to do a manual export/import to get it to take. Also, MySports desktop app still locks up for me everytime I sync (have to close and reopen/resync). I didn't care much for the MySports website, but I already use RunKeeper anyway. It's completely comfortable, and sized just like a normal digital watch. I REALLY want to like this watch, and I still kinda do. If you're not in a hurry, I'd recommend holding off until/if they fix it... as it seems to be one of the best out there for the price--once it's all working. I'm holding out hope for it, but will be watching my return window closely.
933488
The BodyMedia website is really confusing about this. I discovered the following. Select Getting Started, then select that you purchased the armband from another site. Just indicate you do not have a promo code. You will be required to enter a credit card to set up your account. Remember your username (email address) and password. Once complete, and while logged in at the BodyMedia website, go back to the Getting Started, then indicate you have purchased the armband from BodyMedia. You will go through a set up of the online system, then will need to download the sync software for your computer. Once that is downloaded, then you will finally be prompted to plug in the armband to the USB, and it will sync up with your account (the sync will prompt you for your email and password). Even though it does not indicate this when you are setting up, you should be able to go into your online account (from the main website, not the activity manager), select My Account, then select View Subscription Details. You should see that you have the 3 month trial, and your credit card will not be billed until the fourth month. Hope this helps! I could find nothing on Amazon or BodyMedia that explained this.