I bought this item and it only show 2TB of hard drive memory. Did I set it up wrong? or product came in wrong?
192212
Dear Han, I received an answer request via Amazon.com The product is fine. The issue is that the two discs come togehter with something called "array", which means that they are arranged with a RAID so when something is written into the hard drive, it's written in both discs at the same time (mirror array). This is particularly useful for backups so if a hard drive fails (and they do!) you have a second drive in good shape to retrieve the information and then to replace the broken hard drive. You may call this as a redundant backup. I had the same problem than you because the brochure is not so clear about the array and you can think that you're buying some capacity and then it turns out that the capacity is there but mirrored... The good thing is that you can buy more hard drives in amazon.com and expand the capacity :) I hope this helps.
192213
Yes, there must be something wrong, or a few of the disk drives are loose. I would check/reseat the disk drives with the unit powered off. If this does not fix your issue, then I would return it, or get a replacement unit.
192214
My guess is it is a two HDD system, correct? If that is the case it is most likely set up as a mirror, raid 0 I believe.hth,Don
192215
I believe by default they come in a RAID 1, which would give you 2TB of total storage. If you set it to RAID0, you'll get use of all 4TB (probably 3.6 or so useable) but you will not have redundancy.
1022092
I believe mine came with 2gb, pretty much useless for a media server, fine for a file server. I immediately ordered the 16gb kit, 4 4tb WD Red, RAID 5 gives me 8tb, installed Plex and have been a "happy camper".
205947
Wait am I confusing this product this product with something else? You can't put a hard drive in this one right? Only External?
184226
hmmm good question...mine just keeps pluggin along. Since I got this used from some one who clearly could not get it going with the cryptic instructions...I got it for steal (price of the drives).
1464531
Send it back, it's defective. They shipped out a lot of defective ones... esp. around December for the holidays when they were on sale. I suspect while they were on sale & they were selling lots of them, they put inferior drives in them to increase their profit margin.
914679
geez you all are so ignorant. the actual space is 64GB but a filesystem is needed to keep track of the files on the disk. how else do you expect it to work without a filesystem?
1913960
what size is your drive in caddy? that happened to me too.. my drive is 1TB but i tried with another about 750GB and there is no problem, it reads it succesfuly.
1616895
i'm looking at the bag and the drives and the card which comes in the package...and plugged into compt. sorry it says nothing...www.centon.com may be able to help. i will always buy these...grea product for what i'm looking for...tks
1822531
The unit I purchased came with a 500GB HDD. I don't know if it's offered with other options.
91044
It was 80 GB but I removed the original HD and put another one after backing up the drivers and windows no I have one TB and is working fine. The HD can be bought separate around $80
213010
to you it looks like 1 drive. The firmware on the drive uses the ssd for the most active files. you don't control that. format the partition and load your os. i think you will like it! I am really very happy with the performance; it is very smooth and very consistent.
437697
Greg, I just recently purchase this item and its not a total 2 gb kit, its only a 1 gb kit (512 mb for each strip) I feel cheated because in the description says that its a total 2 gb kit, DONT PURCHASE THIS ITEM
2099029
I plugged my 128GB drive and also see only 119 GB. I am running FAT32 on Win 7 and got the same amount. Tried formatting in NTFS?
1103293
I ordered the 80g from Rakuton, it was shipped from Referbished PC and worked only two days. I am really not sure what the hard drive actually is.
1612283
Mine has two Seagate disks in it. Same model number, and very similar serial numbers (they may have been from the same run).
1706934
That's exactly what I'm doing and why I bought this; however I am certainly no hardware guru. It takes a while for it to show upon explorer (4-5 secs), windows needs to read it, etc. I would go to the internet and find a forum that has a topic for hardware, giving them the model, intent, etc. Let me know what you find out. I am interested. My final goal it to set up a RAID, still need one more hard drive.
891987
If you were using an external case for the drive, the problem is that it's an older case that topped out at 2TB. You might have a similar problem with your BIOS or drivers if it is inside a computer doing this. If you are using an external case, might I suggest Orico, as they make some really nice 3TB compat (make sure any one you buy says 3TB compat or 4TB compat) external drive cases. (3519, 3529, etc)... For example here is one that I just bought with two of these drives: ORICO Tool Free Aluminum USB3.0 eSATA Dual Bay 3.5 inch SATA External Hard Drive Enclosure - Black(3529SUS3-C) If you were using an external case for the drive, the problem is that it's an older case that topped out at 2TB. You might have a similar problem with your BIOS or drivers if it is inside a computer doing this. If you are using an external case, might I suggest Orico, as they make some really nice 3TB compat (make sure any one you buy says 3TB compat or 4TB compat) external drive cases. (3519, 3529, etc)... For example here is one that I just bought with two of these drives: ORICO Tool Free Aluminum USB3.0 eSATA Dual Bay 3.5 inch SATA... » Read More If you were using an external case for the drive, the problem is that it's an older case that topped out at 2TB. You might have a similar problem with your BIOS or drivers if it is inside a computer doing this. If you are using an external case, might I suggest Orico, as they make some really nice 3TB compat (make sure any one you buy says 3TB compat or 4TB compat) external drive cases. (3519, 3529, etc)... For example here is one that I just bought with two of these drives: ORICO Tool Free Aluminum USB3.0 eSATA Dual Bay 3.5 inch SATA External Hard Drive Enclosure - Black(3529SUS3-C) « Show Less