My monitor has an issue after installing the base. The arm that attaches to the monitor doesn't move i.e. the 5 - 20 degrees that it should move. Why?
184854
I had the same issue to the point of having returned one for an exchange in which customer service was extremely helpful. When my exchange arrived, I had the same issue again. I decided to apply a strong pull outward giving up occasionally for fear it would break in half. I did not want to set myself up to not be able to return it for a refund but I really liked the monitor and still do. Eventually, I just applied a little extra strength to my pull and it worked. Just keep trying until it gives. I was personally surprised when it loosened because the base mechanism upon inspection did not even appear as if it was designed to adjust. Good luck! I hope this helps.
712182
It depends on the mass of monitor. I have a ASUS PB278Q on these arms and it can't hold steady when I rise the monitor up. Because the arm only work good for a monitor between 9 and 20 pounds and PB278Q is 19.7 pound. Here's the official page of this product. I hope it's useful to you. http://www.ergotron.com/Products/tabid/65/PRDID/355/language/en-US/default.aspx
1811820
Past the "elbow" you have three places where the arm articulates and all of them are tightened/loosened using the provided allen wrench. 1. Just past the elbow on the underside of arm is one area where it articulates 2. Where the arm ends and the assembly for the monitor starts is another area 3. Lastly, the monitor assembly itself tilts/articulates Hope this helps!
1308705
that would be fine... not sure with the right measurements... I have the same set up... the arm has 3joints it bends (by the base, on the arm itself and at the monitor connector) you can put the monitors straight or slightly curved like what i do...
1990488
Hi D.K. As far as we can figure out it's fixed. I was certain when we got it that I'd figure out a way to move it all my other monitors have been movable. So far I haven't figured out a way, but to be honest, my husband uses that computer 66% of the time so I haven't spent a huge amount of time on it. Otherwise it's a great monitor. Hope this helps.
2284807
mine is smooth. I have 19" flat monitor on mine with no issues. your's might be defective. bad bearing etc. it should turn nice with a full gallon jug of water on it.
1158098
If you mounted only one monitor it would slightly shifted to one side (there are two arms that you slide the monitors on to)
2092248
I have a 27" monitor attached to the swing arm. Don't know what it weighs. But that's not the problem. The problem is how you are securing the arm. Make sure it is a very robust connection. And the mounting pattern should be the same. They are called VESA mounts. Look on the back of the monitor. Not all monitors have them.
131054
The arm is about 14 inches from the center post to the end joint. Then there is a 2inch section that attaches to the monitor and turns about 180 degrees. I have 23" monitors on mine. The bottom of the monitor is about 10 1/2 inches to the desk if set at the highest position.
890575
I honestly don't know, but I read the specifications for this monitor, and it said no VESA mounting, if that's what you mean. I don't see anything on the back of the monitor that looks like something you could attach a mounting arm to. I hope this helps you.
1268470
Hi Ruthie, It's a versatile product. You can move your monitor around in all kinds of ways. I have mine mounted on the desk to the right, and pull my monitor back on the left side. You should be able to pull it forward plenty. I might mount the arm to your desk at least 6 to 9 inches behind your monitor, possibly more if there is room.
1005260
There is a wrist joint that allows that much rotation, though there might be positions you could get the arm into where perhaps the arm itself was getting in the way of a full 180 degrees of swing of the screen unit. It would depend on the size of the monitor somewhat and on how far out from the wall the arm was extended, but I think the basic answer is yes.
459173
You just push down on it and it should slide. If the monitor is not mounted on it it can be hard to push down but the weight of the monitor should make it easy to adjust. Note that you can only adjust it lower from the default - the default is the highest setting.
538164
The base of my left monitor's arm is at the lowest position, with the arm raised as high as it can to support the weight of my 26.5" monitor. I measured from my desk to the center of that monitor and it's 15".The base of my right monitor's arm is right above the left one. So, neither can go any lower.I have about 7.5" remaining to raise both monitors on the post, so I estimate I can raise them to 22.5". Actually, one can go higher, but I like my monitors to be at the same level.I'm guessing that with a lighter monitor you might be able to get up to 27", but that seems like a stretch. The base of my left monitor's arm is at the lowest position, with the arm raised as high as it can to support the weight of my 26.5" monitor. I measured from my desk to the center of that monitor and it's 15".The base of my right monitor's arm is right above the left one. So, neither can go any lower.I have about 7.5" remaining to raise both monitors on the post, so I estimate I can raise them to 22.5". Actually, one can go higher, but I like my monitors to be at the same level.I'm guessing that with a lighter monitor you might be able... » Read More The base of my left monitor's arm is at the lowest position, with the arm raised as high as it can to support the weight of my 26.5" monitor. I measured from my desk to the center of that monitor and it's 15".The base of my right monitor's arm is right above the left one. So, neither can go any lower.I have about 7.5" remaining to raise both monitors on the post, so I estimate I can raise them to 22.5". Actually, one can go higher, but I like my monitors to be at the same level.I'm guessing that with a lighter monitor you might be able to get up to 27", but that seems like a stretch. « Show Less
1347598
Hi Tommy - its tricky but too difficult. First adjust each of the 4 screws on the monitor then position the two-way knuckle and finally adjust the 4 screws on the mounting bar - tigten o desired angle - be careful not to overtighten. Hope this helped.
1214062
Harold: Bought my unit two weeks ago and just installed it last night. My desk too is up against a wall... and it works just fine. As you expand the unit for standing, the legs stay put on your desk but the monitor platform moves forward... so a wall is no obstacle. That help?
1654348
It can easily be pushed away and back. There are two "elbow" joints, one next to the verticle pole clamp and the other at the arm midway point. The monitor can be repositioned using these two points without affecting the fixed height or display angle.