The first beam box system we had only worked for a short time - the image on the screen flashed the entire time. Then, when we tried it again later, it wouldn't work at all. Sometimes you could hear Optimus Prime's voice for a split second as it was loading -- then nothing happens. We exchanged the beam box for a new one thinking that it was just a problem with that one toy. But the second one we got doesn't respond either. We even called the 800# help line, but they didn't have an answer - offered to replace it for us and sent us a prepaid label to ship it to them. My question is, has anyone else had similar issues... flashing image, hearing character voice, but no image or nothing happening at all? We've tried it on 3 different tv's so that can be ruled out as the issue. Thanks! The first beam box system we had only worked for a short time - the image on the screen flashed the entire time. Then, when we tried it again later, it wouldn't work at all. Sometimes you could... » Read More The first beam box system we had only worked for a short time - the image on the screen flashed the entire time. Then, when we tried it again later, it wouldn't work at all. Sometimes you could hear Optimus Prime's voice for a split second as it was loading -- then nothing happens. We exchanged the beam box for a new one thinking that it was just a problem with that one toy. But the second one we got doesn't respond either. We even called the 800# help line, but they didn't have an answer - offered to replace it for us and sent us a prepaid label to ship it to them. My question is, has anyone else had similar issues... flashing image, hearing character voice, but no image or nothing happening at all? We've tried it on 3 different tv's so that can be ruled out as the issue. Thanks! « Show Less
218426
We have not had that issue. But, sounds like you have had it happen on a few different systems which seems really odd. I was thinking it was the A/V cables are not in properly or the tv needs to be turned to a different input. Hope that helps!
1875841
Our problem has been our roku was taking an unusual time to retrieve our movie. We thought if we unplugged it and or reset it maybe that would help. When we contacted Roku they recommended an adapter, but this hasn't helped at all. We can't even get the light to come back on from the box itself now. Does anyone have any suggestions. We wrote back to Roku support a couple of days ago and haven't heard anything yet.
1386144
Hi. This is Isabelle. My son finally got home and he dug out the robot and manual. He hadn't played with it since his grandson moved to New York! Here's the sequence of commands he gave me: hit the ON button, hit right arrow, hit enter, right arrow, enter,enter, record, (input what ever speech you want), hit save, (red light flashes), hit enter. That should do it. If it doesn't work, let me know.
1227974
After the system failed noted that the transformer was fried. Bought a new one (expensive). Didn't help and appeared that the motherboard was also damaged. Also very expensive. In theory, the system is sexy .. in reality it is expensive and undependable. We abandoned the idea before it sucked up more money ... the cell was replaced, the transformer was replace, the motherboard needed replaced .. about all that was worth keeping was the metal box that held the board & transformer. I wouldn't recommend the system to any one I know.
1698521
I had the same problem the TV started to flicker and the screen had vertical rainbow colored screen. Called support and they told me it was out of warranty and the TV never has this problem. After googling it it appears this is a problem with Samsung TV's. I bought a Sony instead. Threw the Samsung in the trash. Customer service was awful and they lied ever knowing about this problem. But once you google it it is a common consistent problem.
1042420
Ours wouldn't work at first either. No blue light, no smoke. I had to remove the saddle, change the foam cartridge and drain out the excess water. Once I did that, and it was reassembled, it started to work. It's definitely a pretty cool toy. We would have kept it anyway, but my son was very excited about the blue smoke feature so I'm glad I was able to get it working for him.
1497333
I've had the same problem. At first, I took it out and put it back in but after a few times of doing that, it didn't work any longer. I also tried turning the switch on and off and that worked at first, but alas, no more. For this much money, can't Mattel get it right?
1145050
No it doesn't flash, I hadn't notice until I got your question, so I did a test. I left myself a message, one of the cordless (only one not both) lite up on the side and stayed lite, but it also does this when it charging. The base-corded showed nothing, you had to look at it up close and personal to see the written "A New Voice Message." If your room isn't well lit and have poor eye sight like I do, you will either have to push a button or lift the headset for the console to light up, in order to read the message. UPDATE: THE LIGHT WENT OUT, SO NO IT DOESN'T FLASH OR LITE STAY ON UNTIL YOU RETRIEVE YOUR MESSAGE. No it doesn't flash, I hadn't notice until I got your question, so I did a test. I left myself a message, one of the cordless (only one not both) lite up on the side and stayed lite, but it also does this when it charging. The base-corded showed nothing, you had to look at it up close and personal to see the written "A New Voice Message." If your room isn't well lit and have poor eye sight like I do, you will either have to push a button or lift the headset for the console to light up, in order to read the message. UPDATE: THE LIGHT WENT OUT, SO NO IT DOESN'T FLASH OR LITE STAY ON... » Read More No it doesn't flash, I hadn't notice until I got your question, so I did a test. I left myself a message, one of the cordless (only one not both) lite up on the side and stayed lite, but it also does this when it charging. The base-corded showed nothing, you had to look at it up close and personal to see the written "A New Voice Message." If your room isn't well lit and have poor eye sight like I do, you will either have to push a button or lift the headset for the console to light up, in order to read the message. UPDATE: THE LIGHT WENT OUT, SO NO IT DOESN'T FLASH OR LITE STAY ON UNTIL YOU RETRIEVE YOUR MESSAGE. « Show Less
477032
I thought the same thing, however after I added a 2gb Sony micro vault usb drive...nothing changed. I tried WoO and got the loading screen but it won't move beyond that point...much like the other titles I mentioned. I guess ill be calling Sony again to figure this out. Ill post here with new details...
656457
Has he installed any third party reps on xbmc if so he might have to install them again! Bit bits nothing he can't install again :) but here's how you do it! Unplug the the power cord on back of the box and with a tooth pick poke the reset button in where the the power cord conects to the box . Then conect the power cord to the box and turn it on again it will take you to the reset menu and just press enter it will restart like new :)
161246
When I called Mattel's customer service, they indicated that the item was probably used because the registration code was used. I was horrified because the mp3 player was completely untouched. Anyway, Mattel generated a new registration code and emailed it to me, but that one didn't work either (it came up with an error stating it had been used too). I think it's a glitch of some sort, but I'm leaning towards filing a complaint through the Better Business Bureau because they still haven't resolved the problem.
2048026
I got mine yesterday and worked great for about 5 minutes... But I noticed the SOUND on/off option wasn't available on my unit - as shown on the user manual... I then pressed the factory reset option (hoping the sound option would appear), but instead the unit completely quit working... Dewalt said there isn't suppose to be a sound option and didn't know why my user manual was showing it.... There was no fix so I ended up having to return it for a new one... The wait begins again....
1296892
Hope I can help. Our son really enjoyed this toy when he was younger. He turns 11 tomorrow, and hasn't played with it in a while. His mom moved out almost three years ago, and his things get moved back and forth. I have the controller, but the console (pretty sure) is at his mom's who's out of town for the next couple of days. Going on memory, there were two outlets on the back of the console, one for the power cord, and one to attach to the television. Given the age of this toy, it very likely was a coax connection into the antenna slot on the TV. If that's the case, should be easy and cheap to buy a coax cable. If it's something different, you may want to contact VTech to see if you can get a replacement connection cable. The first controllers were actually wired into the front of the console. Newer controllers can run remotely - a nice feature, since you can get a little distance from the unit and TV. If there's anything else I can help you with, feel free to give me a call at 919/526-2271. Good luck. Malcolm
174834
Hi Jason.. I purchased mine over a year ago and it's worked perfectly ever since. I've read where there have been people who experienced issues with the Levitron but all I can talk about is my experience. I set it up immediately when I received it. Getting the globe positioned perfectly for levitation is difficult at first but with just a little patience I got mine balanced and it's been running flawlessly ever since. I've had to re-start it a few times after power outages and getting it positioned becomes easier and easier. Now it takes about 20 seconds to get the globe where it needs to be. Good luck! Hi Jason.. I purchased mine over a year ago and it's worked perfectly ever since. I've read where there have been people who experienced issues with the Levitron but all I can talk about is my experience. I set it up immediately when I received it. Getting the globe positioned perfectly for levitation is difficult at first but with just a little patience I got mine balanced and it's been running flawlessly ever since. I've had to re-start it a few times after power outages and getting it positioned becomes easier and easier. Now it takes about 20 seconds to get the globe where it needs to... » Read More Hi Jason.. I purchased mine over a year ago and it's worked perfectly ever since. I've read where there have been people who experienced issues with the Levitron but all I can talk about is my experience. I set it up immediately when I received it. Getting the globe positioned perfectly for levitation is difficult at first but with just a little patience I got mine balanced and it's been running flawlessly ever since. I've had to re-start it a few times after power outages and getting it positioned becomes easier and easier. Now it takes about 20 seconds to get the globe where it needs to be. Good luck! « Show Less
1669055
Tom, Like you, have a Samsung HD cable box from TW. Connected HDMI to my Pioneer Plasma. Problem I am having is when changing HD channels picture is scrambling for about 5-10 secs before coming in. Analog stations change without a problem, just in HD. I switched out the box twice, same problem. Had a techinician come over, he switched out the box again, same problem. Put the component connection and works fine. Tells me it's the monitor. Pioneer says that's ridiculous, it's the cable box. I have been reading numerous threads about this problem. It's the TW cable box, it does not have the proper software to support HDMI. You have to call TW up and complain and see if they will fix the problem. R
2104121
Actually, I got mine at our local hardware and it was just the flashlight, no box or even instructions. Which brings me to my question, anybody know how to make it strobe? I've played with everything so far and no luck.
1108972
It definitely is some sort of bug in the TV's processing of the 3d signal. Especially if it is randomly not displaying the correct 3d. I would try what everyone said below. Make sure your firmware is the latest on the tv and ps3. If it still gives you issues then you have to make the call. I would say if it bugs you, send it back. If not it is probably just a convenience issue as long as it works when you restart 3D. I would probably not return it due to the hassle and time. But, really up to you.