I had to change batteries and the scale will not register correctly. It also gives me weird messages. Is there something else I need to do ?
216170
No problems here. Maybe it is a defective unit? Or probably it needs a reset? The seller might know how to do this.
216171
I would write the company, that is what I did and they sending me out a new one
216172
i have had no problems like that...or any problems at all...contact manufacturer?
216173
I would take out the batteries, wait 2-3 minutes, and then put them back in. That helped me out
999467
You might try rebooting the unit by taking out the batteries for a few minutes and then re-inserting. Be sure to re-zero the scale afterwards (and any time after you move it), and that it's on a hard surface (not carpet, for example).
547885
The scale calibrates when it turns on. Just turn it off, and then turn it back on again and you should be set. Also, contact Ozeri if you still need the instruction manual.
2145729
First, remove the batteries and then reinsert. Put scale on a hard, flat surface. Step on the scale for just a moment, release, and then let the scale reset to 0.0. Do this a couple of times. Let the scale auto-shut off. Now try to step on and see if you get a reasonable weight reading.
1313732
The manufacturer will install the battery backwards so it doesn't run out during shipping. So if the battery is in but the scale is not on, flip the battery over.
187554
I have experienced the same problem and finally had to have the scale replaced. I have had a replacement scale two weeks not experienced a problem So far.Respectfully,DR. Stephen
1889476
The same happened to me! I returned it directly to the manufacture if you're still on time to return it DO IT!! and buy a different scale! Hope my advice helps you! GL
1128450
Mine does the same...intermittently. I don't know why. I have ascertained that it is NOT BROKEN. Just stuck. I keep tapping my foot lightly in the center of the scale until it shows 3 zeros. 00.0 Then I am able to weigh myself and get a proper reading. I weigh myself twice to be certain. Good luck. It is moody but, A great scale in general.
1664414
I had to replace the battery that came with it, apparently it was dead, but mine still doesn't display the bottom portion of the numbers. Just not a good scale is what I came up with!
832414
Out of the box, the scale is set to pounds. To switch units, there is a button under the scale that you press to toggle from kilograms, stones, and pounds. On an older model, there is a three position switch instead. If the button doesn't work, then maybe you got water into the space around the button and the insides got damaged or rusted. This happened to me with a scale of a different brand. The EatSmart scale has taller legs so water damage may be less likely to happen.
647499
most likely it is a locked system problem. you might need to get a replacement. I have had two different scales. one works great the other I sent back. If the previous suggestions of removing, waiting a few minutes and then reinstalling the battery might work. if not replace.
212892
Maybe it needs a new battery. Mine starts reading immediately. Then takes about 3 seconds to find your exact weight.
583452
I do not know what your problem would be, as I have not replaced the batteries in mine since I bought it and that has been since April 26 of this year. I do not get on the scale every day though, if you are doing that, maybe that is why the batteries are being used up. Or it may be the type of batteries you are using. Check with Radio Shack to find out the best batteries you can get, or get the rechargeable batteries, it is expensive at first, but in the long run, it would be cheaper.
1364032
I bought this scale January 2010 and it worked wonderfully until 2 weeks ago. Now I can't get it to register. I have replaced the battery and wiggled the pads on the bottom. Any suggestions?
28069
The only time I had this trouble was when I forgot & placed the scale on my rug. When I saw the inconsistent reading I remembered to place it on a hard surface. Then it worked fine. My Fiancé also use it & it is right on the money. If it keeps being like this, I would call the company & send it back. Sounds like you covered all the major areas so I feel that would be your next move.
954048
Hello Pavan. I understand you are experiencing difficulties with your product. Perhaps there is a reason for the fluctuation. Have you placed the scale on a steady surface, free of movement and/or vibration? For further assistance, you can contact me directly via email [esty@measupro.com] or telephone [855-797-2253]. Kind regards, Esty Smart Weigh Scales
966519
Another person reported this about an ERR message "The scale kept showing ERR when it arrived and I had put the batteries in it. I changed it from lbs to kgs and back to lbs. That cleared the problem and works great now. Easy to see display and auto shutoff is great." Make sure it is on a flat and level surface -- no rugs, carpets, or maps. Note that the scale may not weigh very light things under 10 or 15 pounds.