Is there a trick to it? I put both lamps that I had purchased in the outlet and none of them works...
202552
They are activated by a sensor, is the area dark where you have them plugged in? The lights will not turn on until they sense darkness.
202553
Make sure the sensor is not covered. I don't know what else would be an issue
202554
I've purchased 4 total and never had a problem, it just has to be dark. You could place your hand over sensor to make it dark, to make sure, otherwise prob faulty
202555
Mine worked right away! It's just that the light only project upwards on the way and it's yellow not a warm glow!
202556
These must be in a dark room before they come on. I put in 2 bathrooms for night lite. When I turn on the bathroom light at night, they go out. As I leave the room, turning the light off, I notice a 2-3 second delay. Then they come back on. If this does not occur, I would request replacements. Mine worked fine from the 'git-go'.
202557
I would check other outlets. I placed both in seperate places in house and worked like a charm.
202558
You purchased the night lights? When you turn the lights off they should turn on automatically when plugged in. Make sure your outlets work but no there is no tricks.
202559
No trick. Room just needs to be dark enough for them to turn on. It works off a light sensor. They don't just turn on when you plug them in. If the room is dark but they won't turn on then they're defective and you should return them.
202560
the round thing on the front is a light sensor...it has to be dark for it to turn on...you can put your finger over the sensor and it will work if the room is light
1282701
I don't have this problem, but it sounds like you have an electrical short in the lamp. I would return it. Good luck.
1991144
I did the same thing and ended up buying a new lamp from ebay. This time I bought one with an actual on/off switch only $25, it uses the same bulb so now I have 3 bulbs. I also left a review on amazon about my experience.
1973604
Return the item. I had the same issue with the light I purchased or call Amazon.
102008
Maybe you have a defective lamp ...we did not have any issues and it still functions perfectly after a year. Call Amazon and they will issue a return form....best of luck with the replacement! Follow the instructions and you should be happy with the lamp!!
1933376
I bought lamps....that's it. No basic purchaser would know that information. You might have to check at a lighting or lamp store or ask an electrician.
1018515
Be sure your wall outlet is not controlled by a switch and is hot test with a light.Be sure the units on / off switch on the leg is on should light up when on.If that all checks out ---- bad unit (dead on arrival) ship it back.
1062322
maybe its the bulb? i had to tackle mine a bit to get it into the socket properly. check that and if not then maybe u need to try a new bulb and if that doesnt work then maybe you got a faulty one. Mine is amazing IT WORKS FANTASTIC, no issues so far its a wayyyy better buy than i expected ..goodluck!
2146304
I bought 2 of these lamps and they work good. You have to make sure they are pushed all the way in. And try not to touch the glass on the bulb with your fingers. ( the oils on your fingers can shorten the life of the bulb). You might have to play with it to make sure both ends have a good connection .
1505863
I had the same problem. Bought mine through a different source who send me a new AC adapter (the part of the cord which plugs into the wall). Light works perfectly now.
1298376
Which bulb are you referring to? Is it the switch bulb or your own lamp? If its your lamp check the jumpers in back and you have it plugged into the correct plug. There could also be a short inside these are made in china so not the best in quality but they work.
1873688
That happened to me about a month ago. Amazon was great and advice me to return the defective product. I bought a different brand of lamp now and it's been working great. Good luck.
1941021
i have the same question. i have two arc lamps and NEITHER matches the arc image shown on line
1436644
I never had that issue, but I can assure you that your lamp is going bad. You can replace the lamp yourself & usually cost under $100. You may be able to find it on http://amazon.com. Hope this reply helps. Good luck.
2130483
BOTH lights should be on for it to be properly working. It may or may not be protecting your appliance if both lights aren't on....I wouldn't take the chance since it most probably is supposed to be protecting an expensive appliance. Try another outlet to make sure the problem isn't the surge cube.
932166
I believe my husband may have used the existing one from previous lamp. Try that!
1123522
Sounds like internal wiring issue inside the lamp itself. Make sure your connection has good ground. I'd try powering the lights with a separate pwr source, if they still don't work return for warranty.