i would like mine replaced,very trouble some , key board has never been right ,always jumping around when typing,is it replacable if under warranty
196150
I have had no trouble with my keyboard, and I type a lot. It is best to have the laptop on a flat base while typing. Try putting something flat & sturdy under your laptop or on a desk or table. You may find you'll have no further problem.
196151
Not certain, as I have found that most laptops have the same issue, myself I attach a wireless mouse and keyboard to mine and therefore the problem is avoidable
196152
CHange the sensitivity on the mouse pad, that's usually the cause of that problem, I have had the same laptop for 3 yrs now and I had to do it with this same model, problem solved. Or try and keep you hands away from the touchpad when typing. Its not a defective product, its defective typing b the owner basically. But if you change the built in mouse to be very slow it stops the problem, just too sensitive is all.
196153
My computer is still running as if I just bought it. Haven't had any problems. Not sure about warranty
143660
Yes. Please get the right tools. The keyboard has "50" small screws, and be careful unclipping the cable from board. Overall tedious but replaceable
839980
I would recommend buying a higher quality keyboard. Half of the keys stopped working on mine after a few days of use
2000828
not sure i fully understand the full context of ur question but this keyboard is worthy of a new upgrade or replacement.
2117386
I am not sure - looking at the keyboard it doesent look you can replace the battery -as far as i can see - you may want to contact logitech -here is there telephone number -866-291-1505
2010640
The answer is the key board quits working and it's hard to get re-started. I'm not very satisfied with the keyboard. The case is nice and serves as some good protection but the keyboard just doesn't work for me. I've only been able to get it to work a couple of times and it takes too much time to bring it back into service once it stops working (probably due to a low battery).
1721912
Do you have a question? So far, we have not had a problem with ours. You might contact their tech support to see if they can send you a new control board.
74363
Thank you. You should be able to discuss this with the manufacturer as to why the letter vanish. I am sure I can buy a new one, but I had a keyboard for 10 years that was still quite legible. The one that came with the PC is shabby. Also, please tell me why this computer is listed now at $845.00 ... Did I receive a used one ?
1244927
I have Mid 2012 model and the replacement keyboard works like the original one.If the keyboard is functioning fine, I don't recommend replacing it though. Since it is not an easy process.
2011985
i have never had this issue but if i did i would contact the manufacturer to see what options i would have...they may be able to offer a replacement...though for them to do so they will probably need the serial number and may even ask you to send the keyboard so that it can be matched with a new transceiver....just a note..though i have never had issues with my board i always have a standby wired keyboard on hand as well as a mouse....just in case.
1880871
There is a one year limited warranty (stated in a pamphlet provided with the keyboard). It refers to the following link: http://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/microsoft-surface-warranty-faq which contains some additional details around warranty.
658414
Yes, you can replace the keyboard without real difficulty. All keys function properly, at least on the U.S. version I got. The keyboard does not lie perfectly flat like the original, but it is only a minor flaw, and not really noticeable unless you know there is a difference. HP used an adhesive to keep the original flat, and it serves no real purpose other than cosmetic.
725245
Well I can't say I remember for sure...probably a one year warranty, but I do remember they offer troubleshooting and technical support. Their website has tons of info as well, so you can search there also. I must say, since purchase, I used the key folio keyboard and it works flawlessly. No problems or issues and I use it, just about daily
290235
Mine is still working. Every once in a while it takes off on it's own. The only reason I am still using it is the keyboard is eazy to see. It still works fair. It was worth what I paid for it.
443235
it not working right i might have to send it back very soon if the keyboard keeps on messing up on me
203132
Call Logitech. I had the same problem and even putting a new rechargable battery in did not solve it. Logitech is sending me a new keyboard. They were very helpful and responsive. I had my keyboard for 10 months when this happened.
1172387
Hi, are you sure you've connected the keyboard ? and if so, please contact us via email and let us know your order ID, then we will send you a new one.Thanks .