I want to know why i cannot get a hold of anybodyat slicecraft i have a slice that won't cut and i would like to find somebody to help
184009
The new website is www.slicecrafts.com. They also have a new Facebook page: www.facebook.com/slicecrafts. You should be able to message them through the website or the facebook page.
497403
No idea,email Cold Steel, they do respond to their email's or at least they have mine. Have a good one.
1640745
E-mail the company Craftwell, I actually just had to do the same for a different problem, they were extremely helpful. I love this machine it's incredible and I told them so, they were ready to check it out. Try it you have nothing to lose. Good luck!
834455
Always private message the seller first... They can tell you if they have them on hand. Happened to luck out on a silver blade version.
463278
Just go to: http://www.prodyne.com/index.php/replacement-parts/87-how-to-order-replacement-cutting-wires-for-your-gourmet-cheese-slicer. The folks at Prodyne are very helpful on the phone, if you want to call them, too. Their phone number can be found on the web site.
486256
Even if it does take them, my feeling is that you WILL nick (or even CUT) yourself. The handle is long and you can't be looking at what you are doing. A combination almost guaranteed to result in a slice....
1840846
Sorry, I have the same problem. My friend says the only fix is to get a slicer that is serrated.
910803
I had a problem with my cutter head not staying in position. I looked up Fiskars on the intranet and called them and explained my problem. They promptly sent me a new cutter head with instructions at no charge. Sorry but I don't have the number I called.
1124602
I will have to look at the specs to answer your question. However if you are looking for a new slicer, look no further. I will sell you mine. I have never used it, it is brand new. If you are interested I'm sure that we can make a good deal. Contact me@ yozjeff@aol.com.
1908602
Sorry, no I cant. When I purchased my Chef's Secret set, I tried contacting them regarding some questions I had, but no luck. It doesn't seem they have a phone number or email address for customers. If you find one, please let me know. Thanks.
1855432
try contacting &lt;progressiveitl.com&gt; to request cutter blades good luck,skeezix.......~
2041912
Wish I could help, but I too, purchased a blade that would not cut. Lucky for me, that I bought two of them, the other cut just fine. But the one that didn't work, it was like it didn't have an edge on it. Perhaps it didn't. I tried and tried to use it, then finally gave up and put the other blade in and it cut through with ease, like a knife cutting through soft butter. I suggest you return that blade for another.
2090257
I received the emails and recipes, however, in reading other people's responses someone gave the website for the company that sells these. The website is: http://www.siliconedesigns.com/ Go to their website and there is an option for "Contact Us". I'm sure you can let them know you didn't receive the recipe emails and they would respond.
1639081
I would contact manufacturer and explain problem. I have done this several times over the years with different itemsand often times a replacement is sent. Hope it works this time for you as this is a very handy tool!!!
2150341
It has happened, the remedy for me is to twist the blade in the unfinished cut. Sometime I don,t open the blade completely and it will not ratchet for me. This is a tool that does not work properly unless you coax it. I personally would not buy from the maker in the future. Great idea, poor design (my opinion)
283012
i'd suggest contacting the guys who made your knife, if anyone would know it would be them
1214580
Hi there, I have the same problem, its slice only backwards, if you get an solution please let me know. cruzhu@hotmail.com, thanks a lot byeeee