hi, I bought the necklaces but now one does not work, what can do?
199202
Same thing happened to me I called and had them send me a return label. At the same time bought new ones. I was refunded when other returned to them. It was very simple and got the new ones in two days! Also use the original shipping box they came in. That way it cost you nothing to return them.
199203
I tried buying a new battery but it didn't help. Either return it or buy another brand.
199204
contact the seller and return them...there is a reset button on them did you try that?
199205
I have the same problem I always have to take the tool & rest the collar everytime
199206
I only bought one collar and it works great. I would send it back and ask for a replacement...most companies will replace it free of charge.
411155
I did not for mine and the bail did not work as expexted since the pendant did not hang properly. So you might want to try removing the old bail on one of your pendants and then see how it works. I was unsuccessful in getting this to work for what I had intended.
1564799
The one that I bought didn't work at all. Not sure if it was a one piece issue
1650466
Hi AJ, you should contact the store you purchased from and get assistance. If you purchased from us, please contact us at our customer support and we'll be happy to help you resolve any issues. Sincerely, Mark
1833205
give it a try, mine has a red button. you can always return the item if it doesn't work.
1895155
Try restarting your computer with the usb plugged in. And if it does not work check your desktop for an icon of the keychain and double click on that. However if it doesn't work don't just unplug your device from the computer it could damage it. Go to "File" and look for an option that says "eject" and click that. I apologize if that is obvious to you but, I mention it just in case
507880
Hello! The Pendants have a 1-year warranty, so if you contact the seller who provided them to you, they can handle all the warranty replacement stuff for you. If there is anything else we can help with, please let us know! Lighting and Locks 1-800-334-5804
1046747
My problem was similar. Some of the keys don't work. I still have it from Christmas. Had to buy my granddaughter a new one from Walmart.
1074561
Mine works as soon as I shut the lid. I would contact the company and tell them. I have found the Bling team to be more than fair in dealing with them and willing to whatever makes the customer happy.
1325635
The same thing happened to me. I bought 2 of them and 1 don't turn on . I also replaced the batteries and it still doesn't work. I don't know how to replace it eather because the packaging has been taken out to the trash.
2110263
Thank you for your response but unfortunately it will not work. At this time I would like to be send the item back for refund.
2075895
i recieved used ones and they didnot work so u may want to ask someone with new ones
1614516
Try the rest of them, too. If they don't work (if they're from Festival Delights), just let them know and they'll reimburse you or send new ones. They were very good about the one that I received that didn't work correctly.
1694818
You really should just return in... If it doesn't work, it's defective like 90% of other ones of these sold. Sorry. :(
191750
I am having the same problem. I bought two strands at the same time. One has started to intermittently flicker when in the non-blinking mode and the other is fine. I was wondering about exchanging as well.
2079427
Contact the seller. I had a very similar problem when the 1 that I ordered, and they replaced it right away.
983355
I think the blue one was the old one and the silver one is the newer one. Anyway, both didn't work for me :(.