Does it have warranty? Mine looks like nothing happened to it but the iPad (amongst other devices) does not recognise it any more.
182097
I had just gotten the stylus. It didn't work from the day I got it. It is advertised that it works with ipad among other devices. I does NOT work. Very frustrated.
182098
I am not aware of a warranty. My tip broke after about one week of using it.
182099
I would contact Amazon about this. Your case is a little different because it sounds like an update on your device has made it unrecognizable, if not the pen has stopped working. If it is the pen, it's going to depend on how long you have had it. Sorry I couldn't help you more.
182100
I use it on the iPad one and two, it work fine, no problem, I just got the iPad Air and the 5th gen iPod touch, by the iPod is great device this time they put a flash on it, lol But that Stylus I have not tried to use it yet on the new iPad air, depending which one you have, if you have the Adonit jot pro with blue tooth, it should work fine, because you have to pair it.
678256
This is just a replacement glass with touch sensor. The LCD is a different part. I would try powering the iPAD off and back on. When I replaced the glass on my iPAD, the back light did not come back on until I powered the device off and then back on. Hope this helps.
1630946
Since installed I have not removed my iPad Air yet.But I 've just did when I received this question to answer to your question and I want to see if it puts any scratches or damages on the bezel or any where else and found absolutely nothing's ,no scratches or damages at all.it is still looking good as it just came out from case/box of Apple.Thxs.Hope this helps
1519125
I bought this for a person with an iPad 2. I've heard no complaints from them. Did you look closely at the photos? You can also try emailing the seller. Good luck.
1795405
I cannot respond about the warranty. What I can tell you is my granddaughters (who are 8 & 6) use the iPad daily. The case has been pretty durable. The iPad goes outside for dance parties and is safe in the case. Hope this info is helpful.
1289959
Did you charge the keyboard? The connections is easy. I charged the keyboard for a couple of hours the first time, then i turn it on, went to settings, turn on Blutooth, the Ipad began to scan for bluetooth connections, the "Bluetooth Keyboard" appears, type the password and it's ready to work. When you are not using it for a long time, you just have to push down any key for a couple of seconds and it connects automaticly. Good Luck!
1036338
Ours didn't work at all....but it was purchased for an iPad 2. Maybe that was the problem? I doubt it. We since bought the one from Apple for $29 and it works great. It's not worth messing with a knock-off on this kind of thing!
2015026
If you are lucky enough to get a new one, it should have a one year limited Apple warranty. The one I bought was advertised as new, but it is not new. My daughter called in the serial number to Apple when the battery went dead less than two months after we purchased it. My review to this effect was deleted by Amazon because they apparently do not want people to know that this is happening. I saw several other reviews that said the same thing
1468404
I guess its normal. It happens to everyone. I called the chip maker and they told me to remove it and reinstall. I guess it has to energize. I took it out , put it back in and the picture was better than new.so the response is to remove it and then reinstall. You'll feel like a professional came in and did it. Had my ipad on the side of me and youtube on the install of the chip and in less than a half hourm done dealmlet me know how you make out.
2116125
Hi! From what I have researched it seems as if the one year warranty that came with this device has expired and AppleCare is only valid for up to 2 years after the purchase date. Since my iPad mini was bought in 2013, both of these options are no longer valid. Let me know if you have any questions! Thank you!
2224248
Unfortunately I am having the same issue with the cracking top left bracket, and I have NEVER removed my iPad since I got the case just 1 month ago. I tend to treat my technology very well so it's definitely a manufacturer defect. That being said, Logitech offered to ship me a new one for free so for now I won't complain. I'm hoping that maybe the next one won't have the same issue (although I'm pretty sure it will because the plastic seems to be a bit flimsy- a bigger or rubber bracket would likely have done a better job).
346869
Well I just boxed MINE up after 5 days of NEVER connecting.....Plus, my serial number showed to NOT exist, WIFI kept failing, just a litany of misery. All I read about (in professional reviews and YouTube) was how it was the "ONE" to buy if not an ipad. Well now I guess I see how much money I get back if any from Amazon (bought it direct). Shipping it all back tomorrow.
1512544
Nope. I've had mine a month and it's been great. I have seen the smear lines on iPads with Apple Smart Covers. Hopefully it wipes off.I am using a screen protector too FWIW.
1516902
My guess is refurbished. If it's new when you take it out of the box it will be wrapped in cellephane. Mine was not so I contacted Apple. they said it should be. Therefore, I purschased my ipad 4th generation directly from apple and I have had no problems and i'm extremely satisfied with it. It just cost alittle more.
544355
Yes, the product was new. But I don't know about the warranties. I'm glad you brought that up. I'll be calling Apple about it v
57787
How old is the unit? If its over a year old there most likely is no warranty, if its under that time frame, is the screen cracked or broken? If so, this is not a covered item, if the screen just went out, that would be covered under a warranty. Hope this helps
1066405
you can purchase Apple Care on your item just like a new item. The warranty on this is 1 year just as a new iPad would be.