Is it the controller of the Sunbeam 938-511 that keeps failing or is it the pad? I've gone thru 4 so far.
185417
I've only had my heating pad for 1-1/2 months but have used it extensively with no problem. I did look up on internet and they do have a 5-yr. limited warrantee which you should pursue as it would seem you're having valid issues.
185418
I havent had any problem with any part of it falling off. Im sorry to hear your having so much trouble with it :(
185419
I have had no problems whatsoever. No kinking and no problems with heat control and I have laid directly on it for the entire night. The only problem is that it can get very hot.
185420
One more thing I'd suggest to the manufacturer: put a swivel connection on the cord somewhere so it doesn't twist with use.
185421
Mine broke after 1.5 months. I had a sunbeam one that lasted me only a year previously. They both had the exact same issue. Something is seriously defective with their products.
185422
Mine has also broken after less than 5 months. Started only heating for a few minutes before shutting down. Now, does not heat at all :(
185423
I have not had that problem with any of my sunbeam healting pads. Check with company to find out about a warranty.
185424
I have been through 4 of them too. All of a sudden a red light flashes on the controller and if you unplug it and then plug it back in it works for a while. This is the signal that the heating pad is starting to fail.
185425
Only thing I've had trouble with is that the cord can kink up if you flip the pad over too often -- it needs to be "unwound" periodically. I've had the pad and/or control fail because of that, and with my new one am watching those "kinks" carefully. LOVE this heating pad!
975805
Ours doesn't. Not at all. Our Sunbeam heating pads, however, had multiple power supply failures after a week or two. This Paraheat pad works well.BTW, you should avoid falling asleep on a heating pad that doesn't have an automatic off mode just to make sure you don't get scorched. Mark
481880
my controller blinks and the mattress pad will not heat that side of the bed, any suggestions
1568408
hi i have no idea, that pad is a piece of junk and hasnt worked correctly since i got it. sorry i cant be of more help
341924
Funny this came up. The Classic Controller broke about 5 days ago. A wire broke down next to the connector which is plugged into the regular controller. Just threw it in the trash. I think we had it about 3 or 4 months.
1277383
This one does not shut off: Sunbeam 756-500 Heating Pad with UltraHeatTechnology. You need to check each product and look at the reviews. Someone will ask and answer that questions.
369884
You need a new controller and you should call customer service. You can verify this by switching the one that does work with the one that dose not, just unplug both and switch them. I have the same problem after 2 or 3 days and I have one being shipped to me. As I read other reviews, others encountered the same.
458529
I also have the same issue. I purchased this last June and worked through the summer. Now both pads are rock hard.
1558309
jim,the controller should to go into a sleep mode. my new 216 is doing what yours is doing and needs to be sent back and replaced something is broke
21508
I bought one about a year ago (or less). One control or ?? quit, so only one side heats. When I contacted SEALY, they responded that they contract out the making of these pads - in China. SEALY sent me the names of two POSSIBLE companies to contact. Neither one is the name listed on the control. Neither contact seems to be able to assist. SO, I am buying a SUNBEAM this time and keeping my fingers crossed.
1656242
I had no trouble with programing garage doors but cannot get it to do our property gate. I had no trouble with wiping out other controllers but mine is a rolling system and it should not. Were they all set to open this gate. I plan to use google to look into the problem when I get back to ohio...
477094
obviously you know the controller doesn't work. Why do you wnt to replace it with one which only delivers 350 w, if you want to only use 3/4 of the power your motor has, that is fine, if you want full power (you don't have to use it all the time) buy the 500 w controller... Gunter
1389822
Rheem had a great site with trouble shooting info. Find out hat the key pad indicates. If you are not s tech you will have to contact one.
251652
Based on my experience with this, you will need two of them. Also note that they must have very direct sunlight, they don't work well on cloudy days either. All the controllers I am familiar with have the diodes built into them, or at least I thought they did. Mine is working just with the controller.
559406
No. I use a hydroflash system to detect and control Insteon devices. We had a 20 hr power failure recently. I came right up when power is installed. Doesn't you controller have battery backup?
2007013
I was able to reset mine for awhile, but the last time, I couldn't. I wrote to Sunbeam and they are sending a replacement.
1562227
My controller also broke after one season. It would go on for a few seconds and then turn itself off. I called Serta to purchase another controller, but they gave me the number of Perfect Fit, since they are the ones who manufacture it. Too many people have had the exact same problem with the controller of this otherwise nice mattress pad. Save yourself a lot of trouble and get a different brand.