How do you start the puppy using it? He just sits there looking at me like he is puzzled.
216053
You might want to start out by spraying on an attractant. There is a product called "Go Here" sold at pet stores. I would place him on the Pet Zoom after meals and right after he wakes from napping. If you catch him in the act of going in another spot immediately grab him and place him on the Pet Zoom. If he does eliminate on the Pet Zoom praise him effusively and give him a treat. Good luck!
216054
We kept taking him to it, especially after he went potty. He figured it out pretty quickly and started using it. Then I would reward him with a treat whenever he did use it.
1613358
First, make sure the batteries are in correctly. I have had this happen too many times. I can't believe I just admitted that. Also try feeding your furbies. Put you finger in his been and rub his tongue.
1990334
Mine isn't available to me right now....but if I remember correctly I just grabbed the inside bottom (where pet sits)in my palm and pulled up....then it just started to collapse....hope that helps.
641227
I believe it's a matter of training your dog. My puppy also moves around a lot, but I keep a paper towel roller in the car. When I say sit, or calm down, and show him the roller, he sits, and calms down.
2277141
well, that is frustrating. mine don't do that it will stay on long time. unless u can distract him til he gets it. rechargeable batteries are a must once you get him going
925752
The bark collar has the 2 metal points that are to make contact with the dog. If The collar can move maybe its not tight enough to start? What kind of dog do you have?
161563
I do not put the pad on top of the grate ... always underneath the grate ... that way the dog puppy will not have access to the pad and will not be able to shred it and make a mess. To get your dog/puppy to go on the grate just use a dirty pad underneath and the scent should attract him. If you do not have a used pad then create one by wiping up his pee pee with a mat and then place your pad under the locking grate. If you can get some of the pee pee to wipe onto the the grate area, that too would be helpful. I hope this helps to aid your dog's success.
334378
Try looking up the Kyjen website for a video or direct help. I'd suggest the spiral bowl to make it easier for you to add the food (or clean up!) and still challenge your pup.
542140
Return or exchange it. This is an awesome dog bed and it should have popped into shape and been ready to use almost immediately. I am very impressed with it. You must have a defective one.
241182
Try not to force, as its new and the dog is scared. Assure he or she its okay. Speak gently and just place on nose for a few seconds. My dog didn't like it, but I believe realized it was doing some good. She somewhat relaxed about it an allowed me to, but when she backed away, I let her. Didn't want to force her. My dog had chronic bronchitis and heart disease. She fought for three months and passed. I wish u luck.
2103673
It should have came with a tester that allows you to put on the prongs. I would use that to see if it is working. I have a large dog and on 5 if she is needs reigned in quickly and running with focus #5 pretty much stops her in her tracks. One think I found if you have the collar to loose it will not be as effective and I found that it will not shock her. Hope this helps
1350794
It may work for you if he stays smaller, but think about his max weight. The dog does sit low like the pic, but You may be able to position him up a little more. My dog was a 7lb puppy at the time I was using it and really, that's too much weight to carry low like that. I almost altered it to be a few inches shorter. It does give them security and closeness to you as a puppy... I hope this helps.
259103
I have no idea, we just got the starter kit to see if our sheltie was interested. It sounds like the starter kit has less to it.
539483
I have a similar problem with my jealous Australian Shephard. I have considered using the collar BUT, it would mean watching the dog all day until he began acting up. Are you willing to spend all your free time watching him? I'm trying to come up with a better idea.
1892845
What size and breed? I'm using this on a 7 month old 80 pound lab puppy. Features are amazing. Tone vibrate then shock as a last resort. My problem is the 18 power setting isn't strong enough so he shakes his leg when I have to shock him. The tone and vibrate definitely get his attention though and its rechargeable which is amazing. Otherwise you would use a ton of batteries. We had one before that wasn't rechargeable and it was very expensive to keep batteries in it. I'm very happy with my purchase and feel it was well worth it. Just wish the prongs were a little longer since he has such a thick neck. But again depending on the size and breed you have, this may be perfect for you. What size and breed? I'm using this on a 7 month old 80 pound lab puppy. Features are amazing. Tone vibrate then shock as a last resort. My problem is the 18 power setting isn't strong enough so he shakes his leg when I have to shock him. The tone and vibrate definitely get his attention though and its rechargeable which is amazing. Otherwise you would use a ton of batteries. We had one before that wasn't rechargeable and it was very expensive to keep batteries in it. I'm very happy with my purchase and feel it was well worth it. Just wish the prongs were a little longer since he has such a... » Read More What size and breed? I'm using this on a 7 month old 80 pound lab puppy. Features are amazing. Tone vibrate then shock as a last resort. My problem is the 18 power setting isn't strong enough so he shakes his leg when I have to shock him. The tone and vibrate definitely get his attention though and its rechargeable which is amazing. Otherwise you would use a ton of batteries. We had one before that wasn't rechargeable and it was very expensive to keep batteries in it. I'm very happy with my purchase and feel it was well worth it. Just wish the prongs were a little longer since he has such a thick neck. But again depending on the size and breed you have, this may be perfect for you. « Show Less
1537250
I got my puppy started using it by cleaning up a pee puddle with a TINY amount of paper towel, so I could ring it out onto the piddle pad. They got one sniff and started using it then, since they could detect their own pee odor. The Piddle Pad is priceless once they get to using it! Good Luck! :)
2180829
Your dog probably just isn't too into it :) if it's too hard you can cut the little pieces at the opening a little so that it's easier?