I just purchased this mixer in March, 2013 and the metal is flaking off on the beaters. I only used it once. What can I do?
207789
We use ours a lot and have no complaints. It is what it is.......and what we were looking for.....a low price hand held mixer.
207790
Return the item with a description of the problem. Or contact the mfg. With the complaint. I am very pleased with my mixer and have had no problems.
207791
I have the same mixer but haven't had that problem. I would see if you can have Oster replace the beaters under warranty.
207792
Reduce the content of metal filings in your recipes? :)Your experience is the opposite of mine, but maybe one beater isn't setting right and it's being smacked about by the other... Make sure both beaters are in completely and don't turn much without the motor running.It should still be under warrantee, maybe this is a question for the manufacturer.
1766644
I am not a KitchenAid Rep, you would have to contact KitchenAid regarding your warranty. I can assure you, the New Metro Design Beater Blade is by far the best for mixing dough, frosting etc. I would recommend this product to anyone.
432685
The beater rotates around in a circle, I guess meaning it has "planetary action." Also, it doesn't actually touch the bottom, so you will need to use a spoon to mix up the very bottom of the batter. And mine is holding up just fine!
1990487
I am not sure why anybody would want to get replacement beaters for this. This is the worst mixer I have ever owned!!! This thing throws food everywhere! Wear eye protection!
277637
If your finish is wearing off on the metal one, it is set too low and scraping on the metal bowl. I've had this one for at least a year now with no problems or complaints.
921456
You might try ebay- I have been looking a mixers there and they seem to have a lot of beaters etc.
927996
Have not experienced your issues. No, DO NOT attempt a repair yourself. Please seek a qualified local appliance repair shop. It is normal for metal to "Make Sounds" when heated or cooled. If these "sounds" are new, different, unsafe, or not up to your standards, also consider replacement due to cost of estimated repairs.
1918856
There is a plastic connection between the motor and the shaft of the mixing blade, mine broke and now Waring tells me that there are no replacement parts for a Waring WSB40, when they brake toss them out is what I was told. think about it before you buy?
116652
No, ours works just fine. However, the first time we inserted the beaters, one was a little hard to insert and took just a little extra push. Thereafter, it has been working just fine.
769400
I'm sorry it's taken me so long to respond to this question! I was trying to wait until I used the beater again, to check, but still haven't done so. Yes, I do think there is a bit more of a "bump" with this beater than I would have expected. There don't seem to be any particular ill-effects of the "bumping" so I guess it's okay. Still, yours may be "bumping" more than most. Maybe trying a replacement beater would be a good idea, since you don't feel quite right about the one you have.
1044643
I had a similar issue and was unable to find a replacement but managed to have the broken unit repaired. Reinstalling the repaired dish I put a small stainless steel screw above the leading edge to hold the dish in place in the metal brackets. This works extremely well holding the dish in place and still easy to clean. We have had no further problems with the dish. Hope tis is of help. Les Taylor NZ.
1221375
I don't know if you can by a new beater. Are you sure the beater needs replacement? Does it look damaged? If not, it probably doesn't need replacement. Here's what I have learned after months of use. The beater or whip must be properly aligned on the metal cone or it will not spin. I don't fill the cup above the top of the beater so I visually verify it is spinning when I start the machine. If it isn't spinning I gently reposition it on the cone and it always has worked. The other thing I have found is non-fat milk often won't froth. Whole or 2% is best.
1088209
Did you use metal utensils ? Or put them in the dishwasher ? If you saved your paperwork, you can ask for a new set from Rachel Ray, maybe you'll get lucky. I've had my set for a while, no problems yet. I'll cross my fingers. Hope you can get this fixed soon, good luck.
1072814
I recommend replacing these 2 parts along with the grease:Gear, bevel 9703337Brass Worm Follower Gear 9706529There is a great video on youtube that takes you through the replacement process step by step. My mixer has worked perfectly ever since! Just make sure you clean out all the old grease!
1806255
I also have had only stainless steel bowls for my KitchenAid mixer. However, both of the bowls screw into the base of the mixer and if screwed in properly, remain locked in regardless of what I am mixing. I did, however, have to replace the metal plate on the base of the mixer recently because the threads had worn down and the bowls kept unscrewing. A new metal plate cost only about $8 or $9 and took about a minute to replace using a screwdriver. So, I would first check that your bowl is properly screwed down, and then check the condition of the threads on the base plate.
2077699
This happened to me the day I got it. I called customer support and they said it's very common and you can't fix it without breaking it. It's just a piece of plastic junk.
755999
I returned a Kitchenaid mixer because it vibrated badly. The two Cuisinart mixers I have had in the past two months along with five sets of beaters, all vibrated badly because the beater "fins" were misaligned with the shafts.