What is the fine powdery substance mentioned by one of the reviewers? Is it normal or possibly a defect? They said it transferred to their records.
200959
There is no fine powdery substance on the Mobile Fidelity Inner Sleeves. The only sleeves that I have seen a fine power residue were on ones that came with a record that Record Technology, Inc. (RTI) pressed. That was only one time that I noticed it.
200960
When I received your request, I had just finished purchasing some new LPs. So as an experiment I immediately put one the new albums in a new Master Sleeve. When I pulled the record out to play. I could not see any dust. When I played it using an ONKYO TX-535 with 2 Klipsch Synergy F-20s 2 Klipsch Synergy F-30, using a Audio-Technica AT-LP1240-USB that is using an Audio-Technica AT120E cartridge. The sound was crystal clear as usual. When I run out of my current supply of Master Sleave's, I will be buying more. I have never seen such a well made sleave, that is so easy to use and gives great protection to my LPs. When I received your request, I had just finished purchasing some new LPs. So as an experiment I immediately put one the new albums in a new Master Sleeve. When I pulled the record out to play. I could not see any dust. When I played it using an ONKYO TX-535 with 2 Klipsch Synergy F-20s 2 Klipsch Synergy F-30, using a Audio-Technica AT-LP1240-USB that is using an Audio-Technica AT120E cartridge. The sound was crystal clear as usual. When I run out of my current supply of Master Sleave's, I will be buying more. I have never seen such a well made sleave, that is so easy to use and... » Read More When I received your request, I had just finished purchasing some new LPs. So as an experiment I immediately put one the new albums in a new Master Sleeve. When I pulled the record out to play. I could not see any dust. When I played it using an ONKYO TX-535 with 2 Klipsch Synergy F-20s 2 Klipsch Synergy F-30, using a Audio-Technica AT-LP1240-USB that is using an Audio-Technica AT120E cartridge. The sound was crystal clear as usual. When I run out of my current supply of Master Sleave's, I will be buying more. I have never seen such a well made sleave, that is so easy to use and gives great protection to my LPs. « Show Less
543799
Yes. Mine was the same. I think it 'a mostly alcohol which explains the consistency.
25072
Interesting....I noticed that other people had the same problem as me also, that's why I was questioning why they didn't fix it under warranty.Do you think it's a problem that I do not have my receipt anymore? I got this as a gift and the gift giver didn't save it, never thought there would be a problem.
1162193
I don't know. The paper work is already thrown away so I can't look for the fine print. However, I don't recall seeing anything like that when I looked it over. But I can't swear to it. I'm sorry I couldn't help.
568942
I would return it if possible. It may be old, or as you suspect, a knock-off, but unless it's put into a lab test, there's no way you and I could know. My Egyptian Magic is always fresh and smooth, so something is clearly faulty with the jar you have.
17570
I have had mine for months and it has not crystallized. I do not think this is normal and it should be returned.
761356
There are mystery dates printed on the side panel of the boxes. What they mean? Who knows. Perhaps messages to a celestial outstation. Freshness is pretty much a crap shoot with mail order. Pray in the HOLY GHOST for Good Communion. GOD BLESS :-D !!!
1303187
No idea. I didn't keep the packaging. Generally, if something is inexpensive, I just don't keep records on it.
543798
Are you shaking the bottle beforehand? Other than that, sounds normal to me. It has a very runny consistency.
1771305
This is what happened, EGP business solutions had printed out one whole batch of these forms incorrectly, namely box 17 was missing the dotted line. I called them and after faxing them 1 form that showed that mistake, they were very quick to sent me a box with the right forms by overnight delivery. I really appreciated that. I need to fill out box 17 correctly for Medicare, since I work under a referring physician, and I need to put down a referral code for that to the left of the dotted line in box 17. And, that dotted line was missing. Marion Bachra, MS, RD, LN
2089407
Sorry, but I bought this item as a gift, and they returned the item. I don't recall the reason for the return. Maybe your records can verify the return.
868948
Hello! Please be assured we have reported this to the necessary department for further review. We thank you for bringing this to our attention! Have a wonderful day! -Anna H.
1893626
This normal. Most of the reviews complain of it, but read the packaging. It suppose to be covered in the white flaky film. I shake mine over the garbage can and get rid of the excess white flakes. No mess!
1268364
I have sold a few of these, and I have them in stock. They are sealed in a bag with and I have not opened the bag, however there is a white powder like substance that is in the bag that I assume is to keep them from being so sticky. Did your product come in a similiar type bag?
76273
I think it is NOT normal cause i got the same from Amazon and it not in original package.I suspect the package and I found some hairs(small). So i believe it used product.I gonna return this product.So...... AMAZON IS CHEATING US.
129447
Mine did too. I e mailed sunwarrior, and its legit. Update for Case #3413 - "Notification: A comment form was filled out" Thank you for writing in with your question. The packaging is legit. We are changing our packaging to make it easier to open and keep the powder in the bag. Please let us know if you have any other questions.
638290
Wow! Sure it's not flakes of "burnt stuff"? Mine isn't... Sounds defective and I'd return!