I had to replace the batteries now it doesn't work, what do I do??
218785
first double check that the batteries are placed in correctly and if they are push the reverse button on the bottom of the one touch can opener and that should reset the cutting edge in it's proper place.
218786
I sent the can opener back to the company for a replacement and have not heard anything from them and I won't place any more orders.I'm very disappointed in the company.....
218787
Be careful when removing or replacing battery cover if the little black tab on the back breaks it won't work and if the lid isn't on correctly then it won't work. there are two tabs which both have to be pressed for it to work and the lid does that. Also, don't use those really cheap light batteries as those are really for remote controls and such, not motors.
218788
After cutting myself trying to get it off a can I was trying to open, I returned it to Bed Bath & Beyond. They gave me the "New, Improved" model. It is just as bad as the first one and much slower. It doesn't stop when it is done, so you have no way of knowing if it went all the way around. I do not recommend this product to anyone.
131683
Call/email their customer care.They'll replace your defective battery.My battery had same issue.
280980
try on new batteries only / then electric cord plugin only / then read the owners manual / then if it will not work return it
2229348
Use the on/off switch. If that is not the problem, try replacing the rechargeable batteries.
695036
My son's did the same thing. We replaced the batteries with no success. We had already pitched the packaging and the garbage has been picked up so we can't return it to TRU. However, I may go purchase a new one and put the bad one in the package and return it for a refund. However, I'm afraid the new one will have the same problem.
1706702
This is only a guess, but I would remove and inspect the batteries and re install.Clean the contacts if needed and maybe a LITTLE lubricant.
123956
Mine stopped working the only suggestion I have would be if you have not done it yet would be to try and change the battery. If it's not that what eles could it be
134737
reboot...re insert batteries, check their orientation. If all fails contact them cos mine works brilliantly
2131220
Did you change the code? If not, take the battery out and roll it in your hands. Replace and try again.
653240
All I can suggest is to check and make sure you're using brand new batteries and that they're inserted properly ie + & - at proper ends. If its not a battery problem then I'd return it for either repair or replacement. The one I bought my son at Christmastime works great and he loves it.
2213517
My batteries have been working for almost 6 months now. Try using all new batteries and see if that makes any difference
2280898
I guess I would change the battery, I had to change mind before it would work right out of the box. Good luck!
1088070
I just got mines a few days ago... bought new batteries and it's not working for me either.
1088164
change the battery and try it again, and the battery has to be the same model
963173
I had the same problem. New batteries did not make any difference. I sent it back to amazon and got my money back. Don't know why they keep selling these, I posted the problems I had with it months ago. I guess Amazon doesn't care. If someone sends it back they refund the money, but many don't send them back and amazon is ahead. George Jensen
638997
It must be broken - if you put new batteries in, should work. Contact seller.
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.