I purchased this product from you in July and now it won't take a charge. What should I do?
209648
Well most likely like many mechanical products they tend to no longer work. Should it charge? Yes. It sounds as if you just got a bad one. Depending on the return policy you may be able to return it. If not it will make a nice paperweight.
247591
all you do is turn it on and hit the button on the side. If that doesn't work, try charging it for a while and if that doesn't work then you may want to call where it was purchased
2057619
Oh sorry I have not charged it yet I bought it recently and it is still charged :)
754801
i belive, you did everything correctly. It is something worng to the battery. Try to recharge again, just charge it whole night and try again. If problem is not resolved, just send it back, if its possible
1770307
I'd like to help, but my screen is fine, it's my battery that doesn't stay charged. Good luck getting in touch with the company, they haven't responded to my request either!
2109079
HI Paula: I gave the charger to a friend as a gift. I will ask her and try getting back to you in a timely manner.
1618532
I bought mine about a month ago and it just shorted out! It's not working anymore. What are our options?
309703
mine stopped accepting a charge two weeks after I got it. Before that I could get about 3 hours. return it if you can!
985697
Ooh, i haven't had to charge mine yet, and have had it for over two months now. You might want to return it or exchange it.
211855
Direct answer, I don't know. Not had that issue, might try draining it completely and then a full recharge. Depending on how long you've had it, might be worth reaching out to the outfit you bought it from for a replacement. Most want to maintain a high rating and good customer services will go a long way.
247753
mine wouldn't charge when I got it sent back...maybe that's what happened to it was overcharged before I got it??
1725330
if under warranty; return camera!If old battteries u may need to replace them!I assume you have been following the charging instructions.
2004107
Charge it overnight and try again. Ours showed that it was not charged at all but worked fine all of the sudden. We had not charged it for months. Other than that I do not know.
1796059
I had trouble with it charging at all. I emailed deerbrook support because it was past the time to return it to Amazon. I sent it back to them and they said they would repair or replace. I would see if Amazon will exchange it since you just got it.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
2082805
Has it been charged properly? I've not had this experience if you have done that and it doesn't work you should probably enquire if it can be returned.
292901
Had a similar issue; it had to be replaced. Based on what I was told when I called them, the initial batch of these went out with this sort of problem. In my case, while it still worked, it would no longer charge and was not recognized by the computer's USB port (I tried it on several different computers). As I recall, mine did not have a model number on it, which was their indication that it was one of those in the first batch.