I've read several issues with this. Leaking and the stand not being finished,as the picture shows. I'd really like some answers,please.
207610
Hi, my stand is a natural wood with a beautiful finish and it does not leak at all, as a matter of fact I am ordering another one, the first one I got was for my vacation home and my next one is for my primary residence.
207611
The stand isn't quite as beautifully finished as in the photo, it is a lighter shade, but it still looks good and isn't just plain wood. If desired, you could easily brush a coat of Minwax on it for a deeper color / coated effect. As far as leaking - we did have a slight problem with the first one we received, but the seller sent us a replacement spigot and it's been fine for 3 years now. Slow pour, but it's actually very nice!
207612
The stand we received was finished just fine. When we first assembled the dispenser it did leak but it was an easy fix. We have been using it a couple months and love it. It certainly looks better than the plastic dispensers water companies provide you with at an absorbatant cost.
207613
We have had our dispenser and stand for 7 years now and love it. When I was first learning to clean it, I accidentally put the rubber washer on the outside which caused a leak, but I quickly learned that it goes on the inside. No drips now. I suggest you disassemble the spigot and reassemble it. That should solve your issues.
207614
I've had mine for two months and I was also concerned about leaks, because of where the dispenser was to be placed. I'm happy to say no leaks - be mindful assembling the spigot and realize that occasionally you will have an errant drip, just like off your kitchen faucet.My stand was finished.
207615
I'v had mine for 4 years. No leaks. Stand finished beautifully. Love it. Love it. Love it.
1492132
I had the exact same issue with mine. Make sure the quick disconnect is seated properly and the hoses aren't kinked. Also, taking out some of the sponges helps a little and increases the flow. That worked for me for a little bit. I eventually filed a warranty claim and within a few days API had sent me a brand new one and it has never leaked. You may need to do the same.
2138307
You bet it's defective, Our 1st one we have had a year, we have had the 2nd one 7 months, neither on leak so if you can I'd exchange it.
1030100
Mines were uneven also, the cause of this is because the holes that are drilled out on the legs are symmetrical on both sides, causing the stand to be somewhat crooked, i just assembled mine and am pissed off, i cant believe they charge the amount for this stand, this stand is worth more like $40 if you ask me.
2270203
We have had ours in daily use for months. No problems. I would contact the seller and see if you can get a replacement. If you don't get satisfaction make sure to leave feedback. I would expect the seller to be reasonable if you have not had it too long.
1053903
Hi Terry. I don't have it in front of me but more important, I would NOT purchase this product if I had it to do all over. It leaks. I've had watering cans made of tin/metal before that lasted for years and this one began leaking only six or seven months after purchase. The bronze coloring also is flaking off. Sorry I didn't answer your question but here is the info that I do have for you now. Hope that helps!
1592718
I do not have that in mine! It could be defective,but if it holds water and there is no leak,and the place is not thin then I would not worry about it.IT hope this helps!!
2050874
I didn't have that problem, and I dropped mine plenty of times. There were other issues with leaking, but not that. I did try to contact them to ask about issues, and I couldn't find a contact number or email address, so you're on your own with it unless you can find a way to contact them.
674685
I had one that did the same thing that I finally had to throw away and buy a new one. Thankfully they don't cost to much. Anyway's just be sure the cap is screwed on tight and maybe pour out some of the nectar so there's not so much overflow. If it keeps leaking then it's just the cause of a bad feeder and you will have to buy a new one. I've had about 5 of them and I only had one that leaked bad. Goodluck!
2086826
Nope. As the matter of fact, it's leaking, leaking, leaking. Sorry to tell. Pls, do let me know if you find it.;)
1103792
It turns out that I had problems with the actual stand itself, and regretted this purchase altogether. My suggestion is to purchase a glass cake display with a glass dome cover as a set. Hope this information helps.
249665
Hello Vikas, firstly you need to determine the source of the leak. It is most likely from one of the connections. Try to isolate which one. If that is the case you can easily fix it yourself by checking each one and making sure that they are tight. If it is coming from the body of the unit then you should return it because that would mean that the product is defective. The instructions aren't great. I would gladly send you a picture of the unit already connected so that you could see it more easily but I don't think there is a way of attaching a picture to my answer. Best of luck.
912529
Yes ours is leaking also, what have you tried? My husband thinks he needs to tork the screws tighter. Wanted me to see if anyone else had this problem and how they fixed it.
1979408
As with other posters, we've never had an issue with ours leaking and have been using it for many years. Sounds like a defect, or like it may have been cracked by dropping/dishwasher/etc.
91532
I am not sure, but I am having a similar problem also mattres has been fine in every way holding air and firm, but in the past two days it keeps looking air similar to yours leaking on one side and eventually goes down completely. Guess we both need to figure it out unfortunately cause I really like it a lot.
389947
I'm sorry to hear you had a problem. Mine arrived in perfect condition, and I've been using it daily with no problems. I'm sure Amazon will help with the return and sending another one to you. I LOVE mine!
1452246
If you receive damaged merchandise, return it for a replacement at their cost. Mine came undamaged so I have no complaints with the seller. I, however have chipped the infuser on the edge. I super glued it and it works fine. I don't put it in the dishwasher so it is holding up great. Good luck!l