There are some comments mentioned the seal was broken. Did anyone get the same problem?
215522
My sister and I have both ordered this product several times without a problem
1670523
Mine didn't have a seal, and I didn't see any leaks. I didn't have it on during any hard reason though. Hope this helps.
2267221
It has been fixed. I have purchased a box myself. Besides, like stated before even if it does happen again Amazon is very very good about fixing problems like this without you even having to talk to the seller.
123826
You could try putting it in a bowl of un cooked rice it should draw the moisture out. Sounds like you need to get the seal replaced mate.
23021
Thanks for your comments I've had similar problems like with your mother, I'm sending back 4 bags that leak really bad hopefully this was just a bad batch I really want to like the product and when the bags do seal properly it an incredible little system I actually bought it to compliment my more expensive Food Saver Say could you post again and let me know how your mothers new bags work out. Thanks!
1205114
I would say it is not normal. Ours has been around for over a year now and the seal has always and still does work.
1757209
I was going to ask the same question. There was no seal and it was only about a third full. I weighed it and it is the correct shipping and product weight, so I guess they just got a cheaper bottle that happened to be bigger or something. I can't imagine the granules would go bad unsealed unless it got wet before receiving.
1734572
Check the rubber gasket. If it is getting brittle, it will not seal. A cheap, easy fix.
1412433
Sounds like the seal was somehow defective or broken. Have used mine multiple times and depths without it ever taking on water. Removal likely to make situation worse and result in loss of buoyancy.
1503458
As suggested by another respondent, I would guess that your problem stems from the o-ring, since that is the sealing element. I would try swapping the o-ring with the old one and try reinstalling it.
227662
Google it or xall themanufacturer.... as far as oil I'm certain you will need the oil ..... Andit's possible the seals are ruined anyway
858485
It must not have sealed well. Maybe you could contact the seller and get a replacement just to be sure. I wouldn't think it would be bad, unless it smells bad. I've ordered 2 jars but not had that problem. I always remove the blue outer wrapping and just have an unmarked jar sitting by the stove.
27010
My son says there was a seal on it he had to break open. He says it is the same seal on the YouTube videos made by skulshurtagultcg, who orders the same boxes and opens them in the videos.
1982933
Hi John, Your product should be sealed. If it isn't, please contact Amazon so they can send you a replacement. Mike
621229
Yes, I did. I then pushed the plastic piece that acts as a seal. And it looks like I broke it. I am not sure if the suction that occurs is normal. My son was using it, and he liked the bottle. Then I drank from it one day, and the suction was a bit annoying. I thought I had to push the top piece in, and then pop -- I broke the seal.
921814
The gm mechaic say to replace it but i did not and it works ok. My seal eas not damaged at all
533149
Your seal is probably bad. Try one of these: Marineland (Aquaria) D-Ring Cover Seal-H.O.T. Magnum be sure and coat with vaseline before you replace it. If that doesn't fix the problem, it's probably something worse and not fixable by you. Contact Marineland for service.