i can't get the 2 pieces unscrewed to insert the filter, it won't budge!
183855
I had the same problem. After using a wrench to get the whole thing off, then used more tools to get it apart, it leaked like a sieve after I screwed it back on. I'd like to know the answer myself because I bought a new one.
1940576
I have removed the dust cover. There is a little plastic piece in the back which you would use to hold and lift the unit. You can pull it down and back, and it does snap out and you can clean the little filter. then snap cover back on. You will see where the little tabs are so you can reinsert properly.
2129503
The filter should just lift straight up . Pull on the to corners of the filter, if no luck push up on the filter from the bottom while lifting at the top... probably just stuck. Play with it a little should come out easy. I had 2 filters w mine so worst case pull it out use the second filter after u locate the problem...
2122597
I can't remember if it came in 2 parts but if I try to unscrew it, it doesn't move so it seems to be 1 piece.
1082087
I've tried everything to get mine to open. Like yours, it seems to "stuck solid." My solution is to buy some other model of shower filter.
1025015
I find it to be an absolute nightmare to replace the filter. I twist and pull with pliers and it ends up pretty chewed up before it gets off. Really bad design.
1596998
you might want to unscrew the filter unit from the tap where you have more leverage to remove the filter
1099053
Unless they have changed the design since I bought mine, the plastic tab that holds them together screws apart to remove them. Look at both sides of the tab, on one side it is slotted to put a coin or screwdriver in to take it apart. Unscrew the tab by holding the back side and using a coin or screwdriver take the tab apart and then remove the filter you want and screw the tab back together to when finished. Don't over tighten it when screwing it back together.
294863
Try to put it into warm water for a while and then try to unscrew it. Good luck.
177077
I hold the knob on top of the metal shaft in my right hand (I'm right handed) and the filter assembly at the bottom of the shaft in my left hand. I use my right hand to turn the knob to the left (counterclockwise) to loosen it and to the right (clockwise) to tighten it. I discovered that the small plastic sleeve on the shaft just above the filter assembly also screws on to the metal shaft and needs to be tightened occasionally. a For most stuff in the US remember "righty tighty lefty loosey and you'll usually achieve your goal.
1692183
Vivian, like C. Rothwell said, make sure it's seated well into place. Sometimes you will hear it "click" and sometimes you won't. There is a series of slots on the filter, if I remember correctly, there are two short ones and a long one. Make sure you line the long slot towards the back of the filter. Push down, but not too hard, until the widest part of the filter top is just below the rim of the tray. I hope that makes sense.
2019537
Just remove the filter unscrew it. Need to remove mb also. Been awhile since I looked at mine but that should work.
2084000
The filter housing could be opened by hand...but if you have a hard time opening it, try to wrap cloth around the housing, then use a wretch to open it
448749
Press and hold the metal wick holder down (springy) and twist. It should unscrew then.
868060
When you go to screw on the bottom cap, just push down and tighten it more than you did with the paper filter. If the cap falls off you need to tighten it more. It becomes second nature and you won't even have to think about it anymore.
2025074
If your filter is collapsing due to it being glued not being stapled, contact the company and they will send you a replacement. It also took me a few times to get the filter lined up correctly so it slides in right. Once I got it lined up correctly, the filter felt very stable.
832638
I had the same problem, the bottom of the filter where the drain is , not tight enough, I had a hard time to tight it self the glass part and also the water drain screw, make sure you do not over tight, could break easy, at least that was the trouble with mine, hopefully that is with yours, I will not buy this type of filter again