I just got my package today. One Week after it shipped. There were no cold packs at all. Is there even any possibility they are still good?
209931
I am not sure, mine have always come within 2-3 days and are always fine. If there is any way you can call the company or manufacturer, i would try that.
209932
I had the same experience. We should probably return them to Amazon, as I believe they should remain cool until refrigerated.
209933
My daughter introduced this to me and it took longer last time but the effectiveness of the pro active aid was not diminished.
88220
Hello,Thank you for your interest in DrVita. We do not ship using cold packs. Let me know if you need anything else, and have a great day.-Kaylan with customer service
2144670
I just received my probiotics from Amazon on 4/13/15. I live in Florida. There was NO ice pack in the shipping.
1602808
They came with a cool Pac that was completely defrosted and warm. I don't think they were alive by the time they were delivered. I thought I paid for expedited delivery but evidently not.
111629
Mine wasn't shipped in a thermal envelope, nor with a cold pack. It was shipped from Las Vegas, where the temperature was in the 70s. Imagine how hot it was in the shipping truck! I'm returning it.
679114
I load this mini packit with my son's lunch at about 9:30am. When I pick him up at 1:00pm, the bag is still cold. I own the regular sized pack it also; it says cold longer. In fact, I load my daughters lunch in it at 7:30am, and she eats lunch at 11:05. She says parts of the bag are still frozen. I keep all packits in the freezer untill I load them in the morning. Hope this helps!
760947
Mine came with a cold pack, but it was melted by the time I opened the package. It was sitting on my porch for a couple of hours on a 90deg day. I contacted the seller and they said try it, if it doesn't work (nematodes died), they'll take care of me. So I sprayed. This was 3 days ago, so I'll report back soon.
2107789
They might be, pretty close if they aren't - They are narrow & very long. I bought 4 packs for my bf & he was very pleased, said they're really good. They came all the way from California to Missouri in a styrofoam container with ice packs & were still perfectly cold, despite me opting for the cheaper shipping option. I was a little worried before they came. Highly recommended!
601246
We use dry ice. It keeps the packs frozen. The packs themselves also last three hours or so for my mom. Ice won't re-freeze them but will cool them enough to be of use again
1906236
Who cares, if it is still vacuum sealed it's probably good, in the US they put expiration dates on things that don't even expire, a way to get you to buy new stuff. Tell Amazon to discount it because of the date, honestly, I think you will probably get current stuff. Will let you know when my new pack arrives.
1863108
Sorry. Pushed send too soon. If you freeze the bag ahead then pack it as you head to he airport, you should be fine. Carey it onboard. In 5-6 hours it should remain cool.
2254290
Hello Unfortunatly we do not have cold packs available i am afraid. Many thanks Gemma
1752539
Hello Valued Customer, We do not ship any of our product cold-packed or refrigerated. You can be assured the ship time is not long enough to require any kind of temperature-controlled shipping. After much testing, the quality is not compromised during shipping times.
1766389
I would think so, they are salt cured or salt packed. Ours made it the two or three days in the mail and was still cold they double pack them in some kind of insulating envelopes. Askthemeatman says that if they are not kept cold they do develop a odor but it goes away when washed with water or re chilled. Dang! now I want to go make some sausage. if it should not meat "haha get it?" meet your satisfaction he will give your money and shipping back it said 100% satisfaction guaranteed. You wont go wrong with his stuff.
1653980
Unfortunately, Swanson Health Products does not ship any product with a cold pack. We have found that the delivery time is not long enough to damage the quality or potency of Probiotics. -Swanson Health Products
1139673
This is not true! I ordered this and received it today. It was not shipped with any cold packaging, which of course rendered it useless!!!
194595
when you buy them in the store....they are not cold. Just on a shelf. I don't know why you would receive them frozen. Hmmm