Does anyone else have a problem with the capsules breaking when trying to get them out of the bubble pack? I broke 2 of them in my last order and have always taken them out the same way. They're too expensive to waste this way. Does anyone else have a problem with the capsules breaking when trying to get them out of the bubble pack? I broke 2 of them in my last order and have always taken them out the same way. ... » Read More Does anyone else have a problem with the capsules breaking when trying to get them out of the bubble pack? I broke 2 of them in my last order and have always taken them out the same way. They're too expensive to waste this way. « Show Less
193670
Yes, I have had the same problem a few times. In 1 shipment they were already broken before I touched them, but it wasn't worth the effort to spend the shipping to send them back. I buy the larger size to save money, so even with the broken capsules, it is still cheaper than buying the smaller boxes, I guess.
193671
I too have had a problem with the capsules breaking. It would seem given their cost that better packaging vehicle should be used.
193672
I am very careful to indent the foil around the capsule with my nail before opening packet. In making an opening, the capsule stays intact.
193673
It only happened to me once and it was because I was in a hurry and not taking my time. I'm sure the company would reimburse you if you called them.
193674
Actually, no, I have never had a problem. I poke through the foil part with my fingernail and it works every time.
193675
Although I've been purchasing this product for years, I had the same problem with my last two orders -- 3 or 4 pulverized capsules before opening them.
193676
Yes. At least 2-3 capsules (sometimes more) are pulverized (not just cracked) in each box. This is unacceptable!
193677
Sometimes, my wife has had the same problem but she just pours the stuff inside into a glass of water and drinks it.
193678
I had the same problem, and have not had that problem with any other Culturelle packages doing that. There were also a few where the foil on the back of the card had already been pushed through slightly.
2025134
I have ordered 2 batches and never had this issue. My father also uses them. Maybe you got a bad batch. I would ask the seller to exchange the rest if possible.
498256
we too had trouble opening some of them - I think i twisted and preyed it open with something - I cannot recall what ... they are super when they work, or are easy to open it's just hit or miss - I ordered about 6 of them and about 4 were good! Good luck
936332
They changed the formula for the capsules it's new. I don't particularly like the new ones they don't work the same to me. However it is my own opinion,it may work fine for others.
654302
I bought these Senokot pills a few months ago. I have never had a problem with them going bad. I usually stock up when there is a special price.The largest amount I bought was 6 bottles and by the time I got to the last bottle, I had the same results as I did from the first bottle of pills. I take two at night before I go to bed and they work well overnight.
888404
Was there a waranty I didn't notice it's an $8 plastic cup the crackles you see are what happens to the glue they used to stick the two shells together. I'm still using the two cups I bought last year or so with these same cracks. As long as the seam doesn't start leaking water inbetween the two shells I would keep using it. They're still a good unbreakable insulating cup for hot liquids. (Bispiferol secretions in polypropylene plastics notwithstanding )
1582730
Need to read the label - I can't advise you, as I have thrown the container away - using the punch card with the capsules.This is the second order - and not sure it is working, but I am not struggling with memory at the present time.
21218
Hello Kathleen, I had the same frustration for a few minutes until I accidentally squeezed the cap and, "Pop!" It opened. Now, I realized that the design is clever to prevent accidental opening from pulling on the cap.Hope that helps.
1656192
Hi, I had no problem..its still workung great..but I always close very good every little bottle..perhaps you didnt close it or perhaps it was to expired? sometimes it happens with beauty products however as I said it is still working for me..
1742270
I had the same problem at first and even broke one tray. Then I read that others run warm water on the back (with the lid on) just enough to loosen the frozen cubes. Once loose, simply press one end of the cube and it should slip out. I store the cubes in a ziplock bag in the freezer.
1087923
My answer is the same as the other foks. You got a bad batch and like someone stated, 1 could have opened up and air exposed as this can happen with capsules. Please return as you do have a money back guarentee. I have no issues with any of this companies products. Hope all our answers help you, just return and get another one.
1051972
I found that it worked very inconsistently. I have tempered, ground, in every conceivable way and yet I cannot get a consistent shot. Sometimes that water is too little other times nearly any water comes out and than there are times when it comes out perfect, unfortunately this seems to be the least of the outcomes. I have thrown them away and started to buy my capsules from HiLine. I love my Inissia and wish there was a way to have a refill situation. I really like being able to refill and use my own coffee. Good luck to you.
1328734
If you did not get 3 in the 3 pack, you should definitely contact their customer service. They will help you resolve this and may either refund your money or send you new ones. As for the bubbles, if done properly, there should be no bubbles. I watched the cited video twice and I have only one small bubble on the outer portion (which does not affect anything). If you follow the instructions to a dime, you should have very few, if any, bubbles. And if you do, the video will show you how to take them out.
1195129
I've had two lids break on me. I LOVE the water bottle too, but this is definitely a weak point of the product. Try contacting the manufacturer. I reached out to the manufacturer and they were kind enough to send a replacement for the first broken lid. They need to step it up though and offer either additional replacements of the option to just order lid replacements. The weakness of the lid is borderline product defect IMO.
1077240
I have always used the capsules and found them to work really great. Hope this helps.
1029205
Do you have problems with other capsules & do you know the best way to take? Put water in your mouth - insert the capsule - put your head back & let it float to the back of your throat the swallow. Works for me.or just do as others suggest - open & put in applesauce or something else.
1698257
I work for the manufacture of Mag 07 and I have the same problem with the capsules! We have a powder that you mix with water and drink or if you already purchased the capsules you can break them open into a glass of water and take it that way.