The end of the cable that is suppose to be inserted into the Samsung Galaxy 5 will not go in. It feels like it's stuck and will not go in enough to charge. I bought 2 cables and they are both like that.
189824
They are supposed to be a very snug fit. But if you are having trouble pushing all the way in, they probably got damaged during packing/shipping. Please contact CrazyOnDigital customer service through your Amazon account with order id and we will send you replacements. Thanks! - CrazyOnDigital
1651665
i had to use a different charger/cord to get it to work. Only the wall plug and cord that came with my phone would work. i bought a 6 foot usb cable off amazon which would have the problem you're having, then i put the cord that came with my phone on it and it worked fine again. Same with a older wall plug that i had.
793719
Mine worked for about a month. Then the physically broke. The part that is inserted into the phone fell out of the housing of the cable.
1429735
did you try reversing the direction of the cable? If that doesn't make a difference I would call Samsung's customer support.
960209
Who said it charge the phone? I said the end part that goes to the phone is narrow (for S4) as you could see on the the sample picture. The Samsung S5 is wide.!!!
2108049
I wish I knew. My only thought is that maybe it won't charge because something is wrong with the tablet ... Or if it doesn't fit maybe its the wrong model. Wish I could help but don't really have an answer ... Is it possible the new cable is defective?
309012
I purchased this for use with a Samsung Galaxy Tab 2. It lasted about 7 weeks and then stopped. I am not totally sure why but I think the connector stopped fitting snugly into the socket and it would no longer charge my tablet. I bought another (non-Samsung) extension cable and it has worked great for 4 months and counting. I would suggest purchasing another brand. Just search Amazon and you will find them.
2051521
I ordered this for my Verizon Galaxy Note 2, but it didn't work. I thought there was a setting on my phone that was incorrect, but found that if I forcefully (and I mean forcefully) pushed the micro USB end of this cable into my Note 2, there would be a notification pop up recognizing it, but as soon as I quit pushing, it would disconnect. I'll be ordering a different USB OTG cable.
64047
Hi, at first mind would not pull up the pictures. but then I tried plugging in the charging cable, and wiggled the cables around and it popped up. Make sure cables arent hanging off. It does better when cables are scrunched up by device.
1080134
I sent it back. I have the same phone. My phone never fit on it properly and I later noticed it pushed the USB port in some on my phone.
1313639
Mine seems to work just fine. Maybe there is a defect with yours? It does not have a strong lock, which makes my phone easily accessible, but yet my phone has never fall out of its case.
1106621
Hmm. I have a Samsung Galaxy S5 from AT&T;, and didn't have to cut anything. Everything fit with no issues. The charging coil aligned fine, the contacts meshed fine, and the back seated great. I only wish everything I owned worked this well!I would be very surprised if the plastic circuit boards were different on the same phone from different network providers. I would like to ask the first responder to this if he actually has a Samsung Galaxy S5?
94606
The same thing happened to me and I ended up buying a new one. Do you have cats by any chance?I couldn't see any problems with my cable but could see that my phone would charge when I wriggled the cord in a particular way but not in other ways so I'm confident something happened internally to the cord.
497136
Are you sure you are using the USB end in the charger? This is a standard USB charging port and it is not possible for it not to fit. We have been using it just fine with our I5s.
901867
I have a Platinum Case, from Best Buy, and it DOES wirelessly charge through it! It only works in about ONE "Chi Spot"! Which I found to be in the lower half of the S5. It does not charge fast, and it sometimes gets HOT! If it gets Too Hot, it wont charge at all. My case has a kick stand on the back, which actually helps in keeping the phone from getting hot, cause it lifts it off the pad, just a little. Overall, its worth getting, if you want to preserve your charging port cover.
678532
Hi Aurielen, I have the note 3 and works great and charges faster then any of the after market stuff I've tried, but I don't know about the Samsung 5 mini is it the same charging slot? Am
209878
Its either that the charging cable is messed up or the charging connector of the case itself is damage/tampered-some. Im not too sure upon how to fix it.