We ordered this set this year, but one of the light stands fell over and the bottom connection cracked. Can you find replacement parts for the stand?
203179
When I received mine one of the light fixtures wasn't working properly. I called ePhoto and they sent me a new one the very next day. You may want to call them for that part you need. I am very happy with my ePhoto purchase and their service.
316567
Hi Boone, I apologize to hear that you are having trouble with these lights. Please email me at sasonshakarov@gmail.com and I will take care of all the part replacements.
1568255
Jerry, I realize your question has been answered quite thoroughly by 4 other posters, but I thought I would add my 2 cents worth. As James R. suggested, I would also simply call Cooper Lighting (at 1-800-334-6871)or e-mail them at www.cooperlighting.com if you do not need to install the light immediately. In my experience, most distributors have been very good at sending replacement parts at no cost. If you need the parts faster, then as already mentioned, it is generally quite easy to find the mounting tube and cap at most hardware stores. Return to Amazon is always an option, but I would still call the the maker first since it is the easiest. Sorry for repeating what has already been said. I really just wanted to support the other responders. Good luck.
1785837
I also need a replacement diffuser, as the break easily when changing the light. Customer service for GE/Jasco said they cannot provide replacement parts, which is bad news for consumers and the environment as the only solution seems to be to buy a whole new fixture.
1427068
they supply a inexpensive tape. be ready to replace with better double tape or glue. I switched to another system of lighting.
1506408
unfortunately you can not just buy the rubber bands to hold your light.You have to buy the whole light set.I call myself and talk to customers service they inform me that I could not.But you can go to home depot are Lowe's just take the old one with you .you can find them over there.I hope that this will help you
2144004
We had a different neon light that got broken & we took it to a beer distributor & they fixed it for us. Never knew that they have people that fix them. Was expensive but the light was worth some money. Call a distributor where ever you live & they can tell what they charge because you might be better off just buying a new one.
2082718
Did you contact Lightinthebox? I order from them a lot and they have always come through with the part, or where I could get it. If you don't mind my asking, what part are you looking for?
2073175
my apologies. I thought I was answering "yes I will respond" when I clicked on the yes button. I do not believe the light can be replaced. In fact, the first lamp had a crushed light and a replacement lamp was sent.
221856
I had the same problem. The supplier replaced without issue under Prime. New light works fine, and very bright. FYI that it's magnetic, and there is a ring that holds it in place, so make sure it's assembled corrected direction.
1558966
amazon or I hope so. call the comapany thats on the box and they should be able to get them.I had to send my last set of lights back because the company was in China.
797745
Sorry to hear about that you middle section is broken. I know how easy it is to break, it's pretty delicate. I haven't seen it anywhere to get replacement parts, but try to contact the vendor, perhaps they can help you out.
1973162
I just bought two of them, could not find a store that sold them in pieces. Now that you mentioned it, I should check if I can find a part at Home Depot.
1455781
Hi. I am not sure. Funny you asked this because I had received one broken the first delivery. The top shade was broken also. I think maybe try normande directly or a store like home.aybe amazon could direct you too.
754192
You can't, they will only sell the whole fixture. I have replaced two so far, they are very fragile.
699186
I have been searched for the replacement lamp for this model, but NO luck...looks like it is the lamp itself, so you may have to buy the new set. Sorry
614976
Hi, check eBay or Amazon.com! If not contact the Seller and let them know that the bulb arrived broken and to send a replacement. Insist on it because the last thing they want is a negative review. Good luck!