We have owned it for 3 weeks and are seeing recuring white flakes in boiler. Do you know what it is and is there a way to avoid it?
205554
Yes, and you will continue to see this. It's the minerals from your water. You have to clean and descale it regularly, using either vinegar or citric acid. A tablespoon or two of vinegar in your water when it begins to get flaky or when the sides of the unit begin to look frosted. Run the unit through a cycle, drain it, then run at least two more loads of just water through it. Should remove all the scale. I usually do this about once every two months. Also the little filter on the floor of the inside of the unit, the steel mesh one, comes off and should be scrubbed with a toothbrush or something similar to unclog it.
205555
Yes, and you will continue to see this. It's the minerals from your water. You have to clean and descale it regularly, using either vinegar or citric acid. A tablespoon or two of vinegar in your water when it begins to get flaky or when the sides of the unit begin to look frosted. Run the unit through a cycle, drain it, then run at least two more loads of just water through it. Should remove all the scale. I usually do this about once every two months. Also the little filter on the floor of the inside of the unit, the steel mesh one, comes off and should be scrubbed with a toothbrush or something similar to unclog it. Yes, and you will continue to see this. It's the minerals from your water. You have to clean and descale it regularly, using either vinegar or citric acid. A tablespoon or two of vinegar in your water when it begins to get flaky or when the sides of the unit begin to look frosted. Run the unit through a cycle, drain it, then run at least two more loads of just water through it. Should remove all the scale. I usually do this about once every two months. Also the little filter on the floor of the inside of the unit, the steel mesh one, comes off and should be scrubbed with a toothbrush or... » Read More Yes, and you will continue to see this. It's the minerals from your water. You have to clean and descale it regularly, using either vinegar or citric acid. A tablespoon or two of vinegar in your water when it begins to get flaky or when the sides of the unit begin to look frosted. Run the unit through a cycle, drain it, then run at least two more loads of just water through it. Should remove all the scale. I usually do this about once every two months. Also the little filter on the floor of the inside of the unit, the steel mesh one, comes off and should be scrubbed with a toothbrush or something similar to unclog it. « Show Less
205556
Hard water sediment I suspect...calcium and magnesium carbonate. If you had a water softener, I suspect the problem would disappear. Carbon polished water like Brita filters can minimize but don't eliminate the problem. Whether it's a coffee maker, tea kettle or hot water pot, cleaning the sediment, periodically, is normal and the frequency is based on how much dissolved minerals in the local water. It's not a health hazard and if you look at most multi-vitamins, guess what's inside? Calcium and magnesium. :)
214371
I began smelling burning too around my 10th use, I noticed the fluff pressing against the stationary wheel (from where the resistance gears are) has been coming off. I plan to look further into it or call the company. It's like it's being burned off - turns into white powder...
896211
This is what the manufacturer says on their FAQ's about the white dust: Why is there white dust on my furniture? If water is especially hard or has a high mineral content, you may notice white dust around the unit. White dust is not a problem it is from the minerals in the water that form the dust. The humidifier evaporates the water and then the white dust is left in the unit, not sent out into the air. If bothersome, use distilled water or you can purchase one of our Decalcification Filters (FLTDC) to help with the problem. I personally do not have this issue. Here's a link to the FAQ's as well: http://www.guardiantechnologies.com/faqs/
1663877
The white dust is a problem with ultrasonic humidifiers. Since this is evaportative, it is not a problem. Mine works very well
865134
Mine is the same way. We have hard water in this area so I figure the residue is left over minerals after the water is boiled away. I just wipe with a paper towel. It hasn't been a problem.
1380725
I have used brew rite since before 2000 up in Canada at a commercial business, then started using for my own stainless coffee pot here in the States. Never noticed white particles except during the rinse process. My only thought is the period between cleanings might be too long. I suggest you not be a slave to written instructions and "rinse until clean!"
1743427
Because you and I were not informed of this prior to buying it. I took it out and let it dry off, and it turned all white and dusty. Then I washed it again, and again, and again.... and now I think it *may* have resolved it. But yeah, it does, and I don't know why. But you aren't imagining it.
638290
Wow! Sure it's not flakes of "burnt stuff"? Mine isn't... Sounds defective and I'd return!
1889998
That sounds like it might be mold. Take all of the parts apart & soak them in bleach water. I disassemble mine before hand washing & let it air dry before reassembling it.
342527
It sounds like your boiler (reservoir) may be rusted. I am not sure how you would clean the reservoir. I would contact the company, if possible. I am surprised that this happened unless the iron is quite old and hadn't been used for quite a while. Good luck
288502
Eastman fixed the flaking problem long ago. My original pan from a few years ago flaked. Eastman replaced it and the new one has what appears to be an enamel finish. Ive used it many times since with no issues.
865135
I've had a similar experience. I suspect it has to do with minerals in the water. Assuming it comes from your tap water, it should be safe. If you really think this a problem then you could try using distilled water. I'm not a chemist, but the heating surface appears to be Teflon or something similar. So I typically remove the discoloration with mild soap and water, the sooner after it's cooled enough the better, or with some vinegar. As for safe, I use my regularly and have had no problems.
281704
This is not normal mine has lots of steam coming from it. Make sure the piece that goes over the heating element isn't pluged - just take out and rinse it off. Hope this helps.
2277658
If you've been able to use it before and this just suddenly happened, it's probably broken. The same thing happened to mine after only two weeks. I had cleaned it twice before this occurred, so I know that wasn't the cause. I returned mine to Amazon.
1960820
Could be mineral buildup. It happened to mine along the seams at the bottom, but it took took two years rather than two months for it to happen. You might have particularly hard water. We have one of those filters at the sink, so the water is less mineral laden. You'll have to get a cleaning kit from Simplex since just about every other product on the market messes with the tin. I wasn't happy about paying an additional $40, but Simplex customer service told me I'd get more than 20 cleanses out of it. And it worked like a charm.
322118
I have been using Sylvania CF23EL/mini, 23 W, in a table lamp. I keep getting white flakes all over the bulb, lamp base, and table. These are not round specks, but V-shaped. They seem to be coming from my bulb. Help! Is this dangerous? I have tried several different bulbs. Lamp is an old three-way. Would that cause the bulb to behave like this?
491225
Mine did this also, after only a few weeks! maybe heated too much? maybe not well constructed? if you have the receipt, return it!