Amazon packet was noticibly smaller than the one I got from my vet. Also the substance from vet was white Amazon's was brown? What color should it be
204933
I have not noticed a difference in either size or color from the packs from my vet and those from amazon. I can say amazon ones work just as well and if I forget for one to two days my poor baby really has problems.
204934
The pks from A and from my vet had the same colors. Mostly brown, little pinheads of white. mb
204935
The one I get from the Vet (I have a packet in front of me) is definitely brown...
204936
my packs were the same size and marked the same as what I got from my vet. Powder is brown but there are white specks in it. But definitely brown.
204937
The Forta Flora that I use is brown and it does a great job for my dogs and their digestion.
204938
The substance in the envelope for all the FortiFlora I've ever used has been brown.
204939
What I got from Amazon was the same as what my vet sold me. The box was black and lilac just like the box shown here. I don't know what you bought but check ingredients to see if it's the same thing--sounds like it's not.
204940
I'm a tech and can answer. What you got from vet was " promotional" item. Every company from Bayer to Purina send reps out to vets offices, if its a product they like or would consider selling, then they are given a atrial amount. Everything from topical flea drops to dog food, these are often in sample sizes and packaging unlike what is available in stores. The contents however are the same. If package has been exposed, improperly stored, or damaged it can greatly affect things like medicine, food, and probiotics, which is what this. In my professional opinion that is the case here ormitem is expired. I'm a tech and can answer. What you got from vet was " promotional" item. Every company from Bayer to Purina send reps out to vets offices, if its a product they like or would consider selling, then they are given a atrial amount. Everything from topical flea drops to dog food, these are often in sample sizes and packaging unlike what is available in stores. The contents however are the same. If package has been exposed, improperly stored, or damaged it can greatly affect things like medicine, food, and probiotics, which is what this. In my professional opinion that is the case... » Read More I'm a tech and can answer. What you got from vet was " promotional" item. Every company from Bayer to Purina send reps out to vets offices, if its a product they like or would consider selling, then they are given a atrial amount. Everything from topical flea drops to dog food, these are often in sample sizes and packaging unlike what is available in stores. The contents however are the same. If package has been exposed, improperly stored, or damaged it can greatly affect things like medicine, food, and probiotics, which is what this. In my professional opinion that is the case here ormitem is expired. « Show Less
1003424
Mr. Harris, that's a really good question. I don't know, but when I received mine it was in a plain brown shipping box. The only thing was it had Amazon packaging tape that sealed the plain box. It shouldn't of been shipped in its original container but email Amazon's shipping department and ask them. That's where I'd start. I hope you get this settled with Amazon because they usually don't do things of that nature. Hope this helps and have a very Merry Christmas.
950498
I feel like the one I purchased from Amazon had a different odor as well. It smells different than what I purchased from petco.
584177
My bottle and the box that it came in look exactly like pictured in this brown bottle. I would consider my pills to be beige not gray. Did you order it from NatureWise or did it come from another company?
1431806
I don't recall if it was brown, it might have been a bit dark, it was syrupy though. but that is to be expected though because it was concentrated. if its brown, I think id return it to seller.
1244255
The amazon image seems to be a bit dark therefore the box and bottle look darker however the image is correct. We are not a retail store. We only sell online therefore we do not have the overhead of a retail store.
1996077
That's a good one. I've ordered from natures one directly and from here and both had the same lables. Unless its the non dha one they sent or nature made a slight recent lable change and amazon has older ones, check the dates on the bottom of the can.
1448554
Hey man. If I remember correctly, it was wrapped like a normal Amazon package, in a brown box. It's discreet.
813879
HelloYour best option would be to purchase from those sellers who are fulfilling their items themselves. Those are the non-prime product. Most of them keep their inventory in their location and can select the color and send it it to you per your request. The item under Prime (Like my item) are located in the Amazon warehouse and I am not sure how Amazon is handling the selection. I have no control over selection of item. Amazon handles All.One additional information is that: my stock is mostly Red and inside flesh is yellow. I do not know if you lovely dog would still like the red ball with yellowish flash.RegardsHomerBooks-and-etc. HelloYour best option would be to purchase from those sellers who are fulfilling their items themselves. Those are the non-prime product. Most of them keep their inventory in their location and can select the color and send it it to you per your request. The item under Prime (Like my item) are located in the Amazon warehouse and I am not sure how Amazon is handling the selection. I have no control over selection of item. Amazon handles All.One additional information is that: my stock is mostly Red and inside flesh is yellow. I do not know if you lovely dog would... » Read More HelloYour best option would be to purchase from those sellers who are fulfilling their items themselves. Those are the non-prime product. Most of them keep their inventory in their location and can select the color and send it it to you per your request. The item under Prime (Like my item) are located in the Amazon warehouse and I am not sure how Amazon is handling the selection. I have no control over selection of item. Amazon handles All.One additional information is that: my stock is mostly Red and inside flesh is yellow. I do not know if you lovely dog would still like the red ball with yellowish flash.RegardsHomerBooks-and-etc. « Show Less
811811
Hi Lis. I'm sorry for the late reply, just see this message yesterday. The package is a plastic "Zip" type, 45cmx32cm, or, 17'x13'. Sorry I'm not familiar with "inches" but that is what the measure tape says. I took some pictures of the packages and colors but unfortunately there is no place to post them here or along the product information page. There is less blue in my package than in the picture here but I think each package can be slightlly different anyways. hope still helps. Let me know if you need further details.
791918
Edward, thank you for notifying us of the color and taste issue. We are checking into it. Please know, the color should be a very light brown but the taste should NOT be bitter. The taste will be extremely sweet but not bitter. The quality of the product should be fine since the contents are always the freshest available and sealed. If you experience this again, please notify us with the lot number and we will send a replacement or refund your money. Thanks again, Tim
1106280
My Vet told me to get this through Amazon since it is the same and costs less.
1181732
HEY Alsunusi! You know it's funny you ask that because, the first box I used and "FELL IN LOVE WITH" was the white box with I believe blue writing. The second box was the brown box, and it was horrible!!!! So, perhaps there is something to that. It's too late to call customer service at Phytospecific, but I will tomorrow and find out if there is a difference and what that difference is. Hopefully they have not reformulated the product or anything dumb like that. Thanks for asking!Eve
552296
The boxes are so similar so order the NAME of the drop and ignore the picture--I use so many varieties of these drops that I often order two Pinkish or bluish boxes and I have to read which is which when I recv the product. The best things is AMAZONS easy return policy-if something is wrong contact Amazon and exchange it...
388253
Nope. I ordered it like any other item on Amazon. Much cheaper here than at the vet's office.
1710785
Mine too was ordered from Amazon and it is also a pale yellow. I was told this product cost twice as much at the vet's office when prescribed. We only use a teeny tiny pinch once a day to cure loose stools. It works.
1609074
Oh, I don't know why that is. Packaging may be different for online as opposed to retail. This is a question for Feliway - http://www.feliway.com/us/. Good luck!