Do you ship this in the summer months? If you do not is this month of May too hot to ship these probiotics?
216568
Dear Bonnie, We are happy to say that we do ship during the summer. Test results prove that the product continues to meet the label claim for potency which tells us that the supplements are able to withstand heat during shipment without damage. As long as you keep the supplements in a cool, dry place once you receive them, they will be fine. -Kally N
216569
Dear Bonnie,We are happy to say that we do ship during the summer. Test results prove that the product continues to meet the label claim for potency which tells us that the supplements are able to withstand heat during shipment without damage. As long as you keep the supplements in a cool, dry place once you receive them, they will be fine.-Kally N
252012
We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival. THDV Staff
798393
Some of the probiotic foods and pills need to be refrigerated. These and some other probiotic pills don't need refrigeration. I'm not positive why.
1730924
I can tell you that my order arrived during a very warm summer period and it was fine. In fact, I just used it to make a body butter and it worked great. I live in Kentucky and we get warm summers.I hope this helps..
164037
I wouldn't recommend traveling with them unless you can put them on ice.... I say this because when I purchase them at whole foods they put them on ice in a bag.... The good bacteria will die in the warmth and the probiotics will be useless.
1449113
Hello, Thank you for contacting Swanson Health Products! We are happy to help! Probiotics are not shipped refrigerated. However, please be assured that when a manufacturer formulates a probiotic, they are aware that the product will not be able to be refrigerated 100% of the time. The manufacturer knows that products will not be shipped refrigerated, therefore there is a very decent amount of time allowed so that a product can be shipped and still exceed its potency. Please also be assured that this product is stored at our Swanson facility in a temperature-controlled environment at all times. As long as your product is sealed and not in direct sunlight, its potency and integrity will not be compromised. We hope this information is helpful! If there is anything we can do to further assist you, please let us know. Our quality, value and customer service have made Swanson Health Products a trusted source of nutritional supplements since 1969. To help us build this privileged relationship with you, we welcome your comments and suggestions, as it is our pleasure to serve you at any time. Sincerely, Jessi V. Swanson Health Products Customer Account Specialist
1031644
Hello John! As with most other supplement companies, we do not ship products with a cold/ice pack. Manufacturers are aware that products are not going to be refrigerated 100% of the time during transit, therefore the amount of organisms exceeds the product label claim to ensure that by the time the product gets to you, it will still contain the amount indicated on the label. We hope this information is helpful! Jessi V.
508577
We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival.THDV Staff
2186571
Unfortunately, Swanson Health Products does not ship any item with a cooled environment. We have found that the delivery time is not long enough to damage the quality or potency of the viable organisms in Probiotics. We hope this is helpful. -Swanson Health Products
1482767
Mine arrived in the dead of winter... so I did do the hot-water/refrigerator trick. Keep in mind these were so small that I only use them for the vitamins I plan to take each day.
601942
As already noted, there is an expiration/best by date on the container. The last jar I got off Amazon was only "best" for another couple of months. I went ahead and used it past the date and had no problems with it. I keep an eye on these for sales and such in the stores, too, and the last jar I bought from a store I managed to get one with a longer date. The store only had a few on hand and the other two were set to expire very soon. I believe Garden of Life might be doing away with this line and turning to their "Raw" line exclusively and I think this might be causing a shortage of long-shelf-life jars out there. I will probably try out the Raw Probiotics next time I'm in need due to this. As already noted, there is an expiration/best by date on the container. The last jar I got off Amazon was only "best" for another couple of months. I went ahead and used it past the date and had no problems with it. I keep an eye on these for sales and such in the stores, too, and the last jar I bought from a store I managed to get one with a longer date. The store only had a few on hand and the other two were set to expire very soon. I believe Garden of Life might be doing away with this line and turning to their "Raw" line exclusively and I think this might be causing... » Read More As already noted, there is an expiration/best by date on the container. The last jar I got off Amazon was only "best" for another couple of months. I went ahead and used it past the date and had no problems with it. I keep an eye on these for sales and such in the stores, too, and the last jar I bought from a store I managed to get one with a longer date. The store only had a few on hand and the other two were set to expire very soon. I believe Garden of Life might be doing away with this line and turning to their "Raw" line exclusively and I think this might be causing a shortage of long-shelf-life jars out there. I will probably try out the Raw Probiotics next time I'm in need due to this. « Show Less
416142
I have been told that as soon as a probiotic that needs to be refridgerated becomes warm (not regrifgerated) it is no longer as potentially useful. Are you saying that a two day shipment will not effect the product?
932116
We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival.
264303
They are supposed to be stored at cool temps & I received mine in a super hot box. Whatever live bacteria existed were destroyed without a doubt. They should ship them with cold packs. I returned them for this reason & the replacement arrived exactly the same plus was left out in the sun. Would be great if they took care of their product. I won't be ordering again.
201461
Threelac probiotic does not ship with a cold pack. Refrigeration is not required although the company indicates that consumers may refrigerate if they so wish, however, they caution against potential for freezing as that woulddamage the product. Stability studies have shown claimed activity up till expiration date.
2005792
They can't of course, especially when their workers are known to be dropping from heatstroke in non-air conditioned warehouses (a summertime problem they may have remedied). As for in-transit, it's best to choose one-day shipping for any vitamin product in order to assure minimum on-the-truck timing. Too, who knows what went on during the shipping of things to your local store?
1456856
I buy these on subscribe and save. My first shipment was 2 to 3 months ago, and the date was May, I believe.