If I order this toy, will I receive catalogs or any kind of other mail from the company in the future?
207411
We only send the item itself to our customers. We do not have a mailing list that we send out to our customers.
394301
Try looking in the product description. There is a list in there. After you order, you 'contact seller' from your reciept, and manually type out a list of what you want. (Or use the copy/paste buttons to copy the list from the description) The process for making the request is a little ghetto, but the company has always mailed fast, and gotten it right. Also, never had a break, so they are packing well.
912442
Dear Owen H, Thank you for your e-mail. Your best option is to add the merchandise to the Amazon shopping cart to learn the order total. Amazon has the discretion to adjust our merchandise and shipping prices based on their own needs, so any order total we provide may not be accurate within the Amazon system once an order is placed. Using Amazon's system to double check is the best option. The shipping methods used by Entertainment Earth for international deliveries are: 1) Express Mail International - 6-10 business days... guaranteed trackable. 2) Priority Main International - 9-14 business days... not guaranteed trackable. Please feel free to contact us at any time with any issues as they arise. Thank you for your interest in Entertainment Earth. Sincerely, Edward Haller Client Services Department Manager 1-800-370-2320 1-818-255-0090 Ext. 114 1-818-255-0091 (Fax) We're here to help! So, don't hesitate to contact us. For faster assistance, please include your full name, client number, and/or order number in your correspondence. Entertainment Earth, Inc. 61 Moreland Rd Simi Valley, CA 93065 USA CONFIDENTIAL: This correspondence and any attachments are confidential and privileged. If you are not the intended recipient, notify sender immediately. Unauthorized use, copying, disclosure, dissemination, or distribution is strictly prohibited.
1486436
I normally send an email after the order is placed and you respond back. But this worked fine. Kevin go ahead and put your order through I will update the info for you. Thank You. Brandon
734674
It will not. Unfortunately those were only included in the pre-order package. I do believe that you can order them from other websites.
1232854
Dear Romelia, Thank you for your e-mail. The assortments are predetermined by the manufacturer. We are unable to offer an option to customize the assortment. Sorry that we cannot assist more so. Please feel free to contact us at any time with any issues as they arise. Thank you for your interest in Entertainment Earth. Sincerely, Edward Haller Client Services Department Manager Entertainment Earth, Inc. 61 Moreland Rd Simi Valley, CA 93065 USA 1-800-370-2320 1-818-255-0090 Ext. 114 CONFIDENTIAL: This email and any attachments are confidential and privileged. If you are not the intended recipient, notify sender immediately. Unauthorized use, copying, disclosure, dissemination, or distribution is strictly prohibited.
2238989
Yes that would be fine. Go ahead and order, but please send me an email to: Lisa@MyHobbyPlace.com with you request again. Then I will put your request with the order. Thanks! Lisa Laing, My Hobby Place & Toys
1974583
I'm certain that you will get a delivery. It comes by US mail and as long as you can get this, it should be fine.
1095654
After you place the order, the company will send you a confirmation email and request the list of items you want for your order.
1022609
Once you place your order, they will send you an email for the info. (I know - I was confused at first too!).
1531326
You definitely should receive it sometime next week if you order straight from Amazon. Even a 3rd Party Seller would have to get it to you within 2 weeks. We love ours and think it's definitely worth it. Our childcare group loves playing with it each year.
1379313
If you place the order from us, send an email to: Lisa@MyHobbyPlace.com Let me know the order number and your name. We will be sure to take care of you. Thanks! Lisa
397068
Hello, you will receive only the robot and if the delivery is not outside USA you will receive 80 balls Regards, Catalin
329208
Dear John, Thank you for your e-mail. Your best option would be to contact the manufacturer of the Cell figure. We here at Entertainment Earth do not carry the accessories. Please feel free to contact us at any time with any issues as they arise. Thank you for your interest in Entertainment Earth. Sincerely, Edward Haller Client Services Department Manager 1-800-370-2320 1-818-255-0090 Ext. 114 1-818-255-0091 (Fax) We're here to help! So, don't hesitate to contact us. For faster assistance, please include your full name, client number, and/or order number in your correspondence. Entertainment Earth, Inc. 61 Moreland Rd Simi Valley, CA 93065 USA CONFIDENTIAL: This correspondence and any attachments are confidential and privileged. If you are not the intended recipient, notify sender immediately. Unauthorized use, copying, disclosure, dissemination, or distribution is strictly prohibited.
1003565
Hello - We are unable to exchange items once they leave our warehouse, which is for the peace of mind and safety of every customer. If you receive a defective item, please bring it to our attention. We are happy to assist you in order to ensure that you choose a toy you will are happy with. Please let us know if you have any further questions on size, texture, materials, etc. Thank you for your inquiry. -Vert Delivery
1137367
I'm almost sure it's no...they just automatically send the assortment. Unless maybe you can contact the seller directly and request it, maybe.
577956
Yes it had been shipped after you made the purchase. You should received tracking info.