Is just a replacement remote avaiable? Unfortunately my dog chewed it up, Thank you!
202355
Unfortunately I have not had any luck getting support for mine. Mine won't charge to the point the led comes on. Initially I got an email from them which I responded to but then nothing.Point being I'm not very confident customer support or customer service will be able to help you.
492857
Not sure about getting a replacement. However, you can set up you others remoted to work almost like the remote that came with the speakers.
1884517
When I ordered mine I received an OEM remote and works perfectly fine, you might one to ask for a replacement.
537655
I haven't owned this remote for awhile (I have a new camera), but I think if you look at the battery, it's a large button type and will have a numberon it. I believe if you take the battery to a place like Walmart or Target you can easily get a replacement for it at the jewelry counter or in the electronics section. If that fails, try a battery store like Interstate Batteries or Batteries+.
231970
Yes, the picture shows the remote on the left. The remote has a beeping sound, vibrate and shock feature. I don't shock my dog, luckily she responds so well to just the beeping sound.
12966
An update to my previous post. Philips' solution to the non-functional remote.They no longer carry them, so what they do is tell you to purchase a replacement from remotes.com and they'll refund a portion of the cost. http://remotes.com/remotes/servlet/rs?a=Search&o;=c&uid;=0&m1;=996500034176&uuid;=12174548282820$40 to replace a remote (not even the original!) for a system that costs $48...
971230
Just search your model no and specify replacement remote but if you look in the compatibility chart, your model number doesn't appear to be there.
32884
My remote control stop working, I changed the battery but fail. HK support page don't offers replacements. I will appreciate any help??
873688
Email the company. They will send you one. They also forgot to send the remote with mine.
1032331
You can get the remote from amazon, I have one just like this one,works great
1257431
Personally speaking, I haven't tried to activate the remote yet. I choose this one bc it seems just like my original one. I would recommend you to look for the one that looks just like it aand buy it. Hope that helps,
2026345
We had the same problem. Our remote was junk and fell apart. Tview wanted $90 to replace the remote. I haven't been able to get a universal remote to work with it either.
1254284
When I replace batteries in the collar, make sure the remote is on and hit the vibrate or tone. You may have to pull one battery out and retry. Your battery in the remote might be weak and need replaced also.
446796
I've read from others online you can contact the company and they'll help you replace your remote.
270578
I can find no reset button. Suggest you call the 1-888-819-2442 number and seek their advice. If you are out of warranty, then just hope they can provide a replacement remote at a reasonable price?
560202
contact the manufacturer or some websites sell replaceable remotes for machines. Try putting the product number up one of those websites.
1455382
Yes. I purchased a replacement remote and looked up the instructions online. Very simple process.