I purchased the wrong battery - can I send you the one I bought and get a refund?
211414
I was able to with no problem. I'm not the retailer either but if within 30 days you should be able to.
211415
Sorry Carol, I'm not a retailer just a person who also bought one. I still have two in good working order so I don't really need to buy another. Thanks for the offer though.
812725
Sometimes, these generic batteries don't hold much charge. Have you contacted the person you bought it from?
772059
No. I purchased a new battery and was unhappy to learn that I had to purchase a new charger due to a very slight change in design.
319398
Since I returned mine because the battery didn't work, I can't tell you. Sorry.
607599
That is not the battery you want. Click link for replacement battery your need. http://www.amazon.com/gp/aw/d/B0085V9IOK/ref=mp_s_a_1_1?qid=1401779944&sr;=8-1
1683735
The paper work you got with your battery should tell you where to send it in to . You can also check with the person you bought it from.
1893111
Contact company that you bought the battery from. There info is on your invoice and also on the web site on your computer. If none of that works contact amazon and there records should be able to help you.
1834177
Not sure,but I need a new battery. Do you or anyone else know where I can get a battery
1872662
For double check, would you please let us know your exact laptop model and original battery part number? Please feel free to contact us via support@ianker.com, we will always be here to assist you.
1932481
I'm not sure. The best way to find the correct battery is to put in your model number and do a search. I would suggest doing the search on eBay as the sellers there break everything down for a correct match. I sometimes do my search on eBay to get the correct item number and then buy it on Amazon, since Amazon sellers do a poor job in their item descriptions.
2152950
It worked to replaced battery, at least if it doesn't work for you, you should be able to return it
317453
Tom, I got my battery from the manufacture but I think you could check places like Battery Plus. They may have the battery or a similar set up. Good luck!
694502
if it is doesn't work, you can return it, there is a a warranty in the package when you get the battery, unless you bought it from another seller other than Anker.
249393
I had the same problem. I went to another site and got a better battery for half the price. Still no response about my refund. Good luck
971108
The received Battery was not compatible with the device or the Model, it is larger in size.
609373
If you contact Anker, they will respond with a link to the correct battery you need. At least they did for me.
960112
no it was the wrong battery. , though you would not know that from the item's description on the amazon site