I bought 6 units and installed one so far. This one does not turn to white color, even pressing the white button. Is there any other button to press?
210752
no there is no other button , these light fixturestend to be hit or miss in terms of quality I've gone through many and taking a loss on several and have not gotten exchanges. When you get one thst works they are very good. However, its a 50 50 chance where you're going to get one that does not
210753
I returned it for same reason plus the other functions will stop working in a coupke of days
210754
its hard to say mine when it worked did turn to white as a matter of fact i had it shining on and eagle flashing red white and blue, units are not water proof so any rain will destroy them as i found out, no instructions with them it's all guess work good luck
210755
I had the same issues when I bought my lights... It's just a combination of colors it seems, I still love em'. If you want a true white one, you might have to fork out for dedicated light.
874473
I got this reply from greenair customer service. Yes there is an option for that. The first push turns lights on and rotating. The second push stops it on one color.The third push turns off the lights while still diffusing. The fourth push turns off the unit.
2252453
Hello. If I recall correctly, these do not have a button, only two silver looking knobbins (connectors) on the bottom of the device. When you submerse the "ice cube", the water acts as a conduit between the connectors and this completes the "circuit". There is no button to change the colors. When you submersed them, they are supposed to light up, then start changing colors. I just re-tried mine and this is the case. If yours are not changing colors, then you either received faulty ones, or you received the ones that don't change colors. Indeed, the description for these cubes was very poor in my opinion, and I gave feedback to that effect. Hello. If I recall correctly, these do not have a button, only two silver looking knobbins (connectors) on the bottom of the device. When you submerse the "ice cube", the water acts as a conduit between the connectors and this completes the "circuit". There is no button to change the colors. When you submersed them, they are supposed to light up, then start changing colors. I just re-tried mine and this is the case. If yours are not changing colors, then you either received faulty ones, or you received the ones that don't change colors. Indeed, the description for these... » Read More Hello. If I recall correctly, these do not have a button, only two silver looking knobbins (connectors) on the bottom of the device. When you submerse the "ice cube", the water acts as a conduit between the connectors and this completes the "circuit". There is no button to change the colors. When you submersed them, they are supposed to light up, then start changing colors. I just re-tried mine and this is the case. If yours are not changing colors, then you either received faulty ones, or you received the ones that don't change colors. Indeed, the description for these cubes was very poor in my opinion, and I gave feedback to that effect. « Show Less
1339518
Hello E. R.! My sincere regrets on hearing about the issue. A little more information about the actual state of the equipment would be very helpful in assisting. If there is not any backlighting apparent when turning on the unit, it could be a faulty contact under the "On" button or a blown fuse. Was anything spilled on the controller or have you ensured the quality of A/C coming from the wall? If you can, please provide more details on symptoms and what you have tried thus far in troubleshooting. Thanks, and best of luck! :)
644458
I bough this unit several months back and can tell you it's been more than worth it. To answer your question, the screen itself can be changed to several different colors. White, blue, green, aqua, and a couple more I can't remember off hand. The buttons themselves have waaaaaayyyy more color options. It's basically a menu option you click on and it shows a bar at the bottom of the screen with just about every color in the visible light spectrum and a small eyedropper. Slide it across the bar till u reach the desired color (for example, my '07 impala has a kind of indigo green color in the gauges) and X out of the menu and the unit stays on the color you left it.... I bough this unit several months back and can tell you it's been more than worth it. To answer your question, the screen itself can be changed to several different colors. White, blue, green, aqua, and a couple more I can't remember off hand. The buttons themselves have waaaaaayyyy more color options. It's basically a menu option you click on and it shows a bar at the bottom of the screen with just about every color in the visible light spectrum and a small eyedropper. Slide it across the bar till u reach the desired color (for example, my '07 impala has a kind of indigo green color in the... » Read More I bough this unit several months back and can tell you it's been more than worth it. To answer your question, the screen itself can be changed to several different colors. White, blue, green, aqua, and a couple more I can't remember off hand. The buttons themselves have waaaaaayyyy more color options. It's basically a menu option you click on and it shows a bar at the bottom of the screen with just about every color in the visible light spectrum and a small eyedropper. Slide it across the bar till u reach the desired color (for example, my '07 impala has a kind of indigo green color in the gauges) and X out of the menu and the unit stays on the color you left it.... « Show Less
685420
I have heard a rumor of a new white unit. However, nothing in an orange or purple.
959066
There is a switch on the side. Depends on the model, some don't even have a switch, but if there is one, it turns it on/off and allows selection of green or blue color. Try turning the switch on the side....Otherwise it probably is defective, or that outlet is defective.
867493
No trick other than pressing and holding the button. You can't just click it, must hold the button down (plus for brighter, minus for darker). If that doesn't work, the dimmer must be bad.
241080
Ours is only blue when we push the top button. Otherwise it's gray/ghosted.
916789
Have you moved the front the knobs in the front? They rotate and click, each knob click serves a different function and each knob rotate modifies the color. If through a combination of presses and turning you see now changes, then it is likely you have a faulty unit. NZXT was quick to help me with my issue, don't hesitate to contact them for an RMA.
2152795
The answer to your question is fairly easy. Push the button that rotates thru the various colors pushing it multiple times until white comes on...it will then begin to fade in brightness (like on a dimmer) when it gets back to its brightest light (or wherever you want it) then push the second button and it will stay on as a solid white lite.
16364
My unit is sort of a grayish white. Don't recall what the website called the color.
1532711
I ordered white. It's still in the box & I never opened it yet from 2 months ago. Waiting for a warm winter day to install. Sorry that's all I got.
1584157
hi Liz. the unit we bought its mocha colored. Iam not sure what the white unit looks like.
1198641
My pool is a dark blue, so I never get a normal white, but it's a really awesone unit n worth doing. Controller isn't worth doing!
418831
Are you tapping or holding the button? Holding the button will (if the light is on) cause it to brighten or dim. Tapping the button turns the unit on and off. If anything beyond that is happening, I'd suggest getting it replaced, it might be defective.
1316338
My units do not say anything as well. I have the red, black and the white (I do not care for the white nearly as well as it isn't as loud). Guess I would pick up the phone or contact Kitchen Aid through their website and let them tell me.