I'm deciding whether to reorder the 920 model. I get awful feedback and echos sometime. Is anyone else having this issue? I don't know if that's the Polycom phone system we use or the headset. Also how similiar is the 930 model to the 920? I'm deciding whether to reorder the 920 model. I get awful feedback and echos sometime. Is anyone else having this issue? I don't know if that's the Polycom phone system we use or the... » Read More I'm deciding whether to reorder the 920 model. I get awful feedback and echos sometime. Is anyone else having this issue? I don't know if that's the Polycom phone system we use or the headset. Also how similiar is the 930 model to the 920? « Show Less
183323
Hello. I do not know about the model 920, not having use one; however, I have never heard any sign of distortion or feedback (that I recognized as such anyway) with the 930. I use it in an extremely loud and equally busy office. It works better than my hearing does. I hope this helps.
183324
I don't get feedback/echo issues on the Jabra 930 headsets. I know traditionally, if you can adjust the volume down, that will sometimes reduce the feedback/echo issues.
1884730
Same problem. Just got off the phone with Motorola. They say that they have no information about this being a widespread problem. They also said that this set is no longer being manufactured and so any replacement would be a refurbished model. I'm not falling for that trickery, especially when others have reported faulty replacements as well. It's unfortunate, because this seems like an otherwise good solution for our home office.
1623784
The same thing happen to me but it happened to one of the two I purchased two years before. I don't think it should have happened but, I got good use out of them before it happened. As a result, I bought two more Sony MDR-RF970RK headsets and they are doing fine now after six months. I may have been rougher than I should have or maybe not. Would I buy the same headsets again. Yes, are better than anything else I have tried and now I am more careful. Should they be replaced, hard to say. I think in the long run the individual is the only one who really know the answer to that.
880273
No issues with the headset at all. This is my second phone like this. First one I spilled Coke on! This one I do have a problem with it ringing extremely loudly, extremely softly and not ringing at all - and never touching the volume controls. Went thru all their troubleshooting with no success. Have you tried a different headset? Good luck!
512084
Hi - I had this phone in the US with no poblems. I've moved back to Australia and have encountered some issues which may be related to the banding that is referred to above. I have found that when I connect the phone line it calls the handset continuously. WHen you answer there is just a dial tone and static. Has anyone else had this or been able to resolve? In regard to the different voltage - you just need to buy an adaptor that converts the output to the same as the old adaptor. I think I paid $30 at Dick Smith's.
988978
Funny you mention it. I've read a few people stating so, not many though. I think people are more worried about hearing others, not others hearing them. However, this is the key feature I'm looking for. I'm trying to replace my Panasonic KX-TG2730, which my Dad can't hear me on at all. I thought he was going deaf, until a house guest called me at work from my phone and I realized it's been my phone the whole time. I have numerous other people asking me to speak up too. I would like this phone, it's got excellent reviews, but I'm going to do a little more research first.
558315
I've also found that the sound quality (for both parties) in this current generation of phones is not as good as my old digital 900 MHz AT&T cordless. I've tried (and returned) 4 phones (Panasonic DECT, Uniden DECT, Philips DECT, Uniden 5.8GHz) because either the clarity was low, or the maximum volume was too soft. The Panasonic DECT came the closest to perfection, but the low earpiece volume and harsh tone of the caller's voice broke the deal for me. I've found that trying a different phone jack in the house can help. I've decided to buy a new battery for my old phone and wait for the next generation. I'm just baffled at all the stellar reviews of these new phones... even CnsmRpts states that the sound quality of digital is less than analog phones nowdays.
891982
Motorola replaced mine, but only after protest. I like it better than any headset ive owned, but you have to treat it like its fragile. You wouldnt want to put it in your pocket unless its in its charging case.
1457365
Overstock sent me the 9 a couple of months ago, so if you need to order online maybe they are the place to go until Amazon shifts the old units. 9 works great out of the box with Skype.
1140940
I haven't had any issue with feedback when my husband calls me through the speakers (Samsung GS4). I can't guarantee that results with all phones would be the same. Hope that helps.
501502
I had this problem. The person on the other end of my call always complained of hearing a delay/echo when speaking. I turned off noise suppression (settings&gt;networks tab&gt;call&gt;noise suppression) and poof, no more complaints. I had had this phone for only a couple days at that point so I'm not sure if it was really something to do with the case, or just something quirky with the phone.
428666
The same thing happened to mine. I emailed the company and told them the problem, they sent out another one and the same thing happen again. They are suppose to be giving me a refund but didn't get it yet. I sent both headsets back. I believe they all have defects.
2148853
I would return this headset. It is not a good product. I did not like the functionality and I had two of them that broke fairly easily. The LG tone is the most popular and the best product that I have used. Particularly for active use. If not for active use then my favorite for the price and has the best sound is MEElectronics Air Fi Runaway. They sound great and look great
1607280
I have hesitated on getting a new headset. I plan on calling Motorola and telling them, they have been known to replace the headset on other models. Other than that, no. I looked online and followed several instructions to reset the headset, none worked. Hope it helps
1275562
PLEASE NOTE: I have tried two boxes of this same model: BOTH had a problem when I used the headset jack: the caller heard a terrible echo when they spoke. I'm returning this for the 2nd time, and trying a different model. Panasonic tech help was no help in this matter, because they don't have an indication of which models might have this problem.
12819
In my experience, transmission is far less than ideal with this phone. Persons I routinely speak with immediately know I'm on the Cortelco wall phone, and request that I go to another extension. I've assumed that the volume-control mechanism was the problem, but perhaps it is a filter issue.
1660814
From the comments I've seen, it looks like the Kenwood DNX891HD has gotten rave reviews and scant criticism. Its a completely different OS. The software was written by a different party than the DNN991HD. I haven't sprung for the 891 since I already have the 991. If the prices come down significantly, then I will probably make that swap.