Does anyone else have trouble with the water getting hung up in the filter/grounds to where it takes forever to brew a pot?
212614
There is a lever on the brewing basket which regulates the flow of the coffee into the pot. It has settings of off, half on, and full on (up). That might be your problem.
212615
Two questions: what kind of filter are you using; and are you sure the selector is switched to allow water to flow through?
212616
Yes, the same thing happened to me. I could not trouble shoot the problem so I sent it back!
212617
We use one in our office here and have run into this problem only two or three times when we first got it. We figured out a few things that can lead to this issue:-users mistakenly leaving the drip-stop in the half-shut position when brewing-loose grounds building up in the drip stop mechanism after successive brews (especially overflows) and blocking water flow-coffee that is too finely ground-gold filter not being seated fully/properly in the basket
212618
It does take a little longer because that is the process of temperature and brew time. Mine seems to work fine and while it does take longer to brew, the results are much better than a typical coffee brewer.
212619
No problem with that. I find the pot to be very quick. I just wish the carafe had a greater capacity.
2169120
Yes I have, try putting a paper coffee filter around the k cup when brewing
3967
I had the same problem and solved it by adding a paper filter / rubber band as a top to the gold filter. This worked very well keeping all the grounds in the basked and did not impact the function of the coffee maker.
510456
I fill mine up, let it filter to the bottom and then top it off until totally full to the line at the lid. NO PROBLEM
683448
Could be the coffee is ground too fine. If you are grinding it or having someone grind it, specify it is for a "flat bottom" filter. My guess is the water is flowing over the top because of the fine grind, it can't filter through fast enough.
776389
just got mine out of the box and i'm having the same problem. the filter holder is hot, the steamer seems to be working, but water isn't going through. i thought i tamped the grounds too much, so i have now tried with a loose tamp and with no coffee grounds at all. All I get is a horrible noise. I'm very frustrated!
1134103
I am no coffee expert, making coffee seldom. I followed the directions for pouring a little water on top of the ground and letting them swell first before s.l.o.w.l.y pouring in the rest of the water. This resulted in coffee sticking to the sides of the screen, which seems to filter pretty well. With what I think is medium grind, a little sediment gets in, but it's not much. I think more comes through if you pour the water faster.
111172
Make sure the inside of the filter holder is clean, over time the gasket will loosen and the handle should end up centered. As for the drip/steam, you may have packed the coffee too tight, or your grind is too fine. It takes a few tries to get it right.
65410
No, it goes right in the place of the paper filter, so it's locked in. Instead of doing the inverted method I just brew in the water holder, let it sit and then dump that into the filter.
1456332
Water pours too fast if all the grounds are stuck to the side of the filter. Pour in just enough water to wet all the grinds first, and let all the water through. You'll notice that the grounds make a sort of "valley" and there's not that much on the very bottom of the filter, where the water's going through. You'll want to pour the water down the edges of the cone so that the grounds come off the sides and fall to the bottom. Pour enough water all around to get the grinds to go down, wait for all the water to go through, then repeat. Each time, you'll see that more and more of the grinds stay on the bottom of the filter and don't stick to the sides. It's easier to pour water around the edges using a kettle with a long spout (like this: http://www.amazon.com/Hario-Buono-Coffee-Drip-Kettle/dp/B000IGOXLS) but you can do it with a regular water boiler. Here's a video if you're interested: https://www.youtube.com/watch?v=bcBSYQZAn3w
2257368
I spoke with Breville and they told me that the likely problem was too fine of a grind in the filter. They had me soak the filter in a vinegar/water mixture over nite then run the machine without coffee and I would see the grounds in the cup. Well, I did as they advised and only saw a few grounds. The problem persisted. I tried the pod and the flow was mostly drips, not a steady flow. I decided that this machine is too fussy, I just want my latte!
1870298
I use a Bunn 10 cup and had grounds with the paper filters. I've made full pots for about a week with the reusable filter and haven't had the overflow problem or grounds in my coffee.
1185643
I have not had that problem to date. I have noticed, however, that the only way for me to fill the water tank is somewhat at a slow pour rate so none of the water splashes out and into the body of the coffee maker. Could that possibly be the problem you are experiencing? A side note here...I, too, experience a continual blinking of the 'clean' light even after thoroughly cleaning the unit. I would NOT have purchased this unit except for the ability to fill the water from the front without constantly moving the unit back and forth under the cupboards just to fill the water reservoir. On the whole, I would NOT purchase this unit again...but it was inexpensive and ya get what ya pay for. I have not had that problem to date. I have noticed, however, that the only way for me to fill the water tank is somewhat at a slow pour rate so none of the water splashes out and into the body of the coffee maker. Could that possibly be the problem you are experiencing? A side note here...I, too, experience a continual blinking of the 'clean' light even after thoroughly cleaning the unit. I would NOT have purchased this unit except for the ability to fill the water from the front without constantly moving the unit back and forth under the cupboards just to fill the water reservoir. On the... » Read More I have not had that problem to date. I have noticed, however, that the only way for me to fill the water tank is somewhat at a slow pour rate so none of the water splashes out and into the body of the coffee maker. Could that possibly be the problem you are experiencing? A side note here...I, too, experience a continual blinking of the 'clean' light even after thoroughly cleaning the unit. I would NOT have purchased this unit except for the ability to fill the water from the front without constantly moving the unit back and forth under the cupboards just to fill the water reservoir. On the whole, I would NOT purchase this unit again...but it was inexpensive and ya get what ya pay for. « Show Less
841695
I use #4 filters. They're way too "tall" for the holder but keep all the grounds in the filter if I get a little too heavy handed pouring in the hot water. I love this gadget!
272038
I have not had the problem maby because I use filtered water and make a strong cup of coffee
683450
This happens to me too from time to time. I have found that the cheaper paper filters do not have a strong enough pleat to hold up during the brewing process. Some even have cheaper paper that collapses easily. Check for filters with good strong pleats in them and that should help. Perhaps try using two filters too. That has worked for me more than once. Hope that helps!
715551
Hi John... not sure what coffee you are using. The filters need dense, high-altitude coffee or the water will run too fast. But yes, generally try a finer grind and add a little coffee, there will be an optimal balance at which it will brew in 3-4 minutes. If you keep having issues let us know! Thanks-- Len Brault, Heirloom Coffee LLC