Does it has to bee shipped cold to last ?
187878
Hello Emma. Clotted Cream should be refrigerated all the time. And we will ship it with ice packs.
1723133
When I bought mine, it didn't come on a cold pack either. I think it should be OK since it wasn't out of the freezer for several days. The one I have works great.
615193
Yes...Its recommended you put it in the fridge mine has always been shipped without a cooling protection
1897326
It's best to keep refrigerated to maintain its potency and efficacy. But I called the company and it can be shipped unrefrigerated for a short time but not during hot weather. Hope that helps.
1723132
Mine has never come with a cold pack. I just put it in the freezer when I get it and it always works just fine.
1588814
Yes. The box, the bottle label, and the package insert all say to refrigerate it. That means for storage. Having it unrefrigerated during shipping is not a big deal, and you don't need to worry about it when you take it with you on travel. It's not going to be ruined like milk if it's unrefrigerated for a few days.
1031644
Hello John! As with most other supplement companies, we do not ship products with a cold/ice pack. Manufacturers are aware that products are not going to be refrigerated 100% of the time during transit, therefore the amount of organisms exceeds the product label claim to ensure that by the time the product gets to you, it will still contain the amount indicated on the label. We hope this information is helpful! Jessi V.
1355401
Hello, We apologize for any inconvenience but we don't currently offer cold pack service. We are able to assure you that the shipping time is not long enough to have a significant impact on the quality of the products. We test our products throughout their shelf life to ensure that they meet the label claims. We ship our products to Arizona to be tested for potency and purity by independent third party labs and the potency is still meeting label claims despite shipment in high temperatures. Since these samples are not refrigerated during shipment, our testing tells us that our supplements withstand heat during shipment without damage to potency. Air is the enemy of potency of products, not heat from sitting in a delivery truck. We ship supplements all over the world to hotter destinations than Florida without concern, as do our competitors. Supplements are shipped via ground in trucks without temperature controls nationwide to local health food stores as well. We hope this information is helpful! If there is anything else we can assist you with, please let us know. Thank you! -Anna H.
1163966
It arrived in great condition for me, but it was colder when i last ordered. i could imagine that there might be the possibility of melting if shipped in the summer. hope this helps.
910563
Hello! We apologize our company Swanson Health Products does not ship this product with a cold pack. We do not have a long enough shipping time to cause damage to the supplements. We hope this helps clarify. Please contact us back if we may be of further assistance! Kayla P. Account Specialist
237922
AThis item is not cold shipped. As the item always is kept in climate controlled facilities with us and the shipping carriers. In the amount of time it takes to deliver, it will not affect the product
387395
Hello, we do not refrigerate our products upon shipping. Please be assured we have done testing to ensure the ship item is not long enough to damage the quality or potency of the product.
629207
B12 is not shipped with ice to keep it cold. Sorry. It is typically stored at room temperature.
814562
In most cases, the cold packs will not stay frozen or remain cold during the full time in transit. Even if the cold packs are completely thawed and the product is no longer cold, the probiotics have excellent stability during the short time that they are exposed to ambient temperatures. The cold packs do their job of keeping the probiotics cool during the majority of the time in shipment. Thus, the chance of prolonged exposure to high temperatures that might affect potency is avoided. THDV Staff
706568
I ordered it in winter because I didn't know either. It was not shipped cold and the label does not instruct you to put it in the refrigerator after opening. I have been pleased with the product.
61180
You would have to see whether your courier company can get it to its destination in 3-4 days. I know DHL provides refrigeration services as well in case the package is held up in customs. If it arrives and the ice pack is still cold although not icy, it should be ok.
854892
I know the retailer ships the product to our company in a cold pack and I ship it to Amazon in a cold pack. I am not sure if Amazon also ships it in a cold pack. I have emailed them and asked them. I am awaiting their response and will let you know what they say.