I can't get magenta to print after wasting half of the other brand new cartridge's ink in testing and cleaning. Is there a trick?
205566
I had no problems with mine they worked great... just take the tape off the top and put them in the printer, might be a bad ink tank or a printer problem, you might want to try a different tank for the problem one, i ordered 2 sets and they work like the original oem ones.
205567
Didn't seem to be. I just installed and was able to get all my ink levels working.
1061276
I would ask a professional ink refilled. All I can say is that using the wrong ink ruined my printer.
1351635
What I have done is to take the cartridges out and wipe the bottom. Sometimes I give them a shake. You could even clean the print heads with a clean towel. Or, turn the printer off for a couple of minutes, then back on. If none of these work then the print just doesn't want to recognize the cartridges. Unfortunately, it happens.
2008953
Yes I have been having the same problem with several of the yellow cartridges. Won't work there dry. Won't know about other until I need to use them :(
817159
try running a print head clean with a new cartridge, otherwise you may need a new print head
433872
Sorry to say that I had the same problem with the color cartridge. The Black Cartridge works as far as printing, but it's unable to track how much ink is available.
296781
You can also go through the printer's maintenance and try have the printer perform a print head cleaning as well. I was having some major problems with mine too (it just turned out that I was using cheap ink).
1700074
You're not particularly clear on exactly what isn't working. For example, does the button not respond or does the page come through without anything on it? A good debugging step would be to see if it prints in black/white and gray scale. Then you would know it isn't in the cartridges. Another potentially stupid suggestion...have you tried googling the specific problem to see if others have already solved it?
828383
I think your second cartridge is not working. I had the same thing happen. I just ordered a new cartridge. Hopefully the next one will work. Or I will be returning it.
678714
You can try hitting the reset button for 5 seconds and it will still use that cartridge, but I had to buy new ink from somewhere else after using ink from E-Z Ink for only a month or so before they ran out.
1773208
Take it out and gently shake the cartridge. Try it again. If not, the cartridge might be defective and you need to return it.
2249005
One thing, though that I should have mentioned. I wouldn't buy this printer unless I owned stock in an ink company. It burns through ink like crazy and won't work if even one cartridge is empty. It burned through an entire magenta cartridge printing out a 40 odd page black and white document, or most of it, without the magenta I couldn't finish printing said document. I've probably printed out about 6-7 documents (including two of the 40 odd page black and white), mostly single test documents, and already have 10 empty cartridges ready to be recycled. I just added more ink, but I don't expect it to last long. I did not recommend this printer even though I've had good luck with Epson in the past. One thing, though that I should have mentioned. I wouldn't buy this printer unless I owned stock in an ink company. It burns through ink like crazy and won't work if even one cartridge is empty. It burned through an entire magenta cartridge printing out a 40 odd page black and white document, or most of it, without the magenta I couldn't finish printing said document. I've probably printed out about 6-7 documents (including two of the 40 odd page black and white), mostly single test documents, and already have 10 empty cartridges ready to be recycled. I just added more ink, but I don't... » Read More One thing, though that I should have mentioned. I wouldn't buy this printer unless I owned stock in an ink company. It burns through ink like crazy and won't work if even one cartridge is empty. It burned through an entire magenta cartridge printing out a 40 odd page black and white document, or most of it, without the magenta I couldn't finish printing said document. I've probably printed out about 6-7 documents (including two of the 40 odd page black and white), mostly single test documents, and already have 10 empty cartridges ready to be recycled. I just added more ink, but I don't expect it to last long. I did not recommend this printer even though I've had good luck with Epson in the past. « Show Less
805604
Hi Angela,, what I did when that happen to me, was, I took all colors cartridges out, yes even my empties, an put them back in, an made sure they clicked in place, try it, it worked for me, then restart the printer.
1039321
I don't see how that is possible as you are only resetting the chips on the cartridge. If the printer is still trying to print but no ink is coming out then you probably have a clogged head. Normally all the colors don't get get clogged at once so you can normally tell by that. Good luck . Any more questions please don't hesitate to ask
85739
The printer has pigment so I can't use the ink or cartridges. I will purge the ink system, get new ink and cartridges before I can use it.
1378296
Here's what worked for me... Take the old cartridge out > Turn off printer > turn printer back on with no cartridge > wait until it tells you cartridge is missing > insert cartridge > It will again tell you it's not genuine ink, but this time it will prompt you with a message telling you basically what a terrible person you are, but then ask you if you want to use the ink anyways > click yes. Done.(Your first print may take a while as it adjusts for the new ink)
1378294
Here's what worked for me... Take the old cartridge out &gt; Turn off printer &gt; turn printer back on with no cartridge &gt; wait until it tells you cartridge is missing &gt; insert cartridge &gt; It will again tell you it's not genuine ink, but this time it will prompt you with a message telling you basically what a terrible person you are, but then ask you if you want to use the ink anyways &gt; click yes. Done. (Your first print may take a while as it adjusts for the new ink)