The seagate i have is completely enclosed. did you take the back or top off of yours? if yes do you put it back on for shipping?
218670
Not sure why the photos show the internal workings - the hard drive (and any I've ordered) come enclosed. You do not open it unless you are trying to physically destroy the discs... Those photos are stock photos - I did not post them.
191938
I installed 2 "Seagate Backup Plus 4TB USB 3.0 Black Desktop Hard Drive STCA4000100" and it seems to be working fine. I found it cheaper to pull them from the housings.
1265525
Ok did you know if the hard drive is working, for example rotating, can you hear it or feel any vibration or click inside?? Or you tried to put another hard drive inside the same enclosure?? let me know to help you
45931
It should recognize is, there should be an updated drive to view it. Check the Seagate website for that.
457111
My drive arrived the same way and i can tell you that there was no problems with it. It was still in good condition and works perfectly fine. Hope this helped.
1650293
The drive I have in it is an SSD. But there is a small piece of foam you can add. The drive is not tight against any part of the case though.
1747945
I have the Seagate Backup Plus and there is plenty of room for the drive and the short cable that is included. You might even have room for a longer cable.
1057870
From what i see, the enclosure has 4 small screws in the bottom and glued on feet on top of them. I haven't opened the case yet but I feel confident you can open and replace the drives. I wish you can buy the case and put the drive yourself. Ummm, let me check on that, come to think of it.
1730462
It is :) I've that hard drive too. The only thing is that you will have to take the internal rubber protectors off if you want the drive to fit well.
948047
Feel your angst! MINE does fit (barely!). I CAN NOT put cable inside with the drive; I attach it to the WD and zip the case. My decision to purchase was solely to keep the drive clean and protected from scratches. I know: Obsessive!!
1028443
The biggest threat to a hard drive during shipping is shock. This one was shipped in a cardboard box with one or more air bladders. Had it arrived with obvious damage to the cardboard box, I would have returned it, but it arrived safe and sound and is working just fine.
618573
No, there's no trick. It must be a manufacturing defect. I've bought these before and never had a problem. The last one I got had the same problem you have. So what I did was filed down the plastic at the right and left ends of the end cap (the end opposite the USB connections) to make more room for the hard drive. I did this a little at a time so as not to go too far. That worked for me.
326666
Maybe it is luck of the draw. I ordered directly from Amazon and received the bad cardboard packaging. I have not got around to installing the drive yet(hopefully this weekend), so do not know if there will be issues.
1318683
I haven't tried to open it, but I believe it to be permanently sealed. It is however a very sturdy external drive. My only complaint is that it can only be used as a backup drive, not as a regular external hard drive.
1766296
I contacted my external hard drive mfg. (Seagate) via web & then called. They researched the item, gave me the model # for the item and recommended Amazon for best price!Received it quickly and am very happy!
1118389
Hard to tell, but if the drive was working fine before putting it in the enclosure, then there's a good chance the enclosure is defective. The quality is pretty bad, unfortunately... Same thing happened to me. I complained and got a replacement. Any chance you can put your drive in a different enclosure, to test it?
1279785
I had an external WD Passport 2TB drive that I thought I could pop out of its enclosure and put in here. That did not work because of the height (not sure what the exact height is, sorry). I believe it is two platters, which makes it bigger. I had to stick with just a Seagate 2.5" 500GB drive I had, and that seats fine.