How can I order replacement legs for this product? The two extended ones have broken.
180031
Here is the Seller Company : GPSCheap : 14141 Covello St. Van Nuys, CA 91405 Ph-800-917-1477 or 818-901-7477
180032
I don't know. I ended up not using mine and sold it at a yard sale. I use Bluetooth now
1294773
Sorry I don't have any suggestions for replacement parts. Since the strap was broken when you received the shipment, you're probably better off just returning the entire thing to Amazon for a full refund, then ordering a new gravity bar kit.
1187345
Directly from the manufacturer if you are looking to pay for it. I received mine broken. I contacted the seller and received the replacement directly from the manufacturer (at seller's request). Good luck,
1295131
Call United Stationary Company at 1-800-722-4000. Ask for furniture support. If the chair is still under warranty. You should have no issue replacing the parts. They will need the "Date of Delivery" number on the bottom of the chair and the serial number. I hope this helps you. I had to replace the mechanism before. No issues at al. Great company to work with. Happy Holidays
1822526
I'd start with contacting Amazon (and complain about this issue) and then contact Step2. Step2 has a spot in their website for replacement parts.
1859912
When I got the set one of the legs was cracked, and I messaged the seller, and they shipped me out a part right away. Outside of right after purchase, I would guess still contact the seller, but it may cost if you have owned the table for a while.
1213953
If you google it you can find a replacement on another website. Not sure if Amazon has them.
1187346
Directly from the manufacturer if you are looking to pay for it. I received mine broken. I contacted the seller and received the replacement directly from the manufacturer (at seller's request).Good luck,
1484475
When I received mine one of the chair legs were broken. I just wrote to them and they sent me a whole new leg.
1325119
Possibly the manufacturer could help you with that. I haven't had any problems at all with the chair in well over a year; however if it has broken down for you in a short period of ownership, perhaps the manufacturer will replace the legs. Good luck to you.
744510
I haven't seen any replacement parts on their website, http://stonemansports.com but you can contact them directly to find out how to get what you need.
1904830
You should call Amazon and they will likely send a replacement part or a new item and have UPS pick up the others.
1636687
I know most furniture companies have a number you can call to get replacement parts. Try looking in the instruction manual.
1502378
I brought my cushion (which was frayed and tearing) to a patio furniture store for them to make custom replacement. Have not seen that manufacturer sells replacements.
1019948
I just ordered a replacement part on their website. Go to the Shop tab and choose Replacement Parts. Shipping is fair for replacement parts.
1829730
Is there a way I can purchase another "leg" separately? Will it connect to the another leg? What I want to do is essentially this: |_ _
1487917
One of my legs broke on the first day I put it together! I emailed the seller and asked for another one. They sent me two. It is not well built and will probably break again but it it working for now. Hope this helps.