Does anyone have trouble with this cleaner getting stuck on their raised drain cover?
198586
We have a raised drain on the bottom of our pool and the Dolphin never gets stuck on it. We have a 20' x 40' pool and 9' in the deep end and our Dolphin has never been stuck yet but we don't have any steps or other obstacles for it to get hooked on.
198587
I have not had that problem. I do have a newer "safe" drain cover but do not know how high it is for you to compare. Bruce.
198588
Our pool was completed this spring and we purchased this cleaner. Our drain covers are circular and are about two inches in height. This cleaner mostly just motors over them like a tank when I watched it at that location. The drain covers have not been a problem for it.
66618
I have not had any problem and I have two of them. Maybe it's the cleaner you are using?
606981
I went on line and looked under images, I never drilled a hole/pit in the floor, resistance against the bottom of the sink and floor, (pointy end down), seem to keep it in place, I took a level to it, I did a 'trial' fit first thinking I would go back and add the 'beauty' ring/floor cap but haven't , its been three months, and it has worked well, good luck
1572114
I have the same problem. There is a design flaw, get a sharp pointed knife or something and move the drain hole line inside the water resorvoir. The water is not draining into the lower part. I am going to ask to get mine replaced. I see at least one other person has had the same problem
223454
No problem. The plastic cover just comes off by lifting it a bit and pulling off at the height the unit is installed. It does not get near the floor.
1095494
I solved the problem of the moving/floating drain protector by putting one of the supermarket "Panama hat" plastic strainers on top of this drain protector, which itself fits over the bathtub drain. Now even when the water comes gushing full force out of the faucet and hits the strainers, nothing moves. We had a pretty expensive plumbing bill to clean out the blocked drain, and this triple-layered arrangement seems to catch all the hair.
997342
I have mine on a rolling cart that is much lower then my sink and I have no problems other then the hoses don't totally empty out and will spill water on floor when I unhook if I don't keep the up
1076072
Just purchased this pool cleaner. Mine is trying to climb up the walls but just does quite make it. I adjusted the skimmer and the wheel revolutions are correct. I'm going to try adding more hose because I noticed that it does loop once because of the turning. My pool is basically clean. I purchased this because all other cleaners that I've had, always got stuck near the steps. This one doesn't so I'm satisfied. If I can get it to climb, I'll be very satisfied.
1873456
I initially had trouble with the pull-out hose catching on a valve under the sink, but I arranged things under the sink to prevent that. Now I just went and tested it and realized that I have to gently push the hose back into the faucet to get it to retract. The hose has a braided covering that is not perfectly smooth or tight, so it drags a little. It really does not cause a problem for me, but I don't use the pull-out constantly, only once or twice a day. It is not difficult and only took a day or two to get used to. The supplied weight and the position of the weight is definitely a factor to consider. I love the faucet and it works very well for me. I initially had trouble with the pull-out hose catching on a valve under the sink, but I arranged things under the sink to prevent that. Now I just went and tested it and realized that I have to gently push the hose back into the faucet to get it to retract. The hose has a braided covering that is not perfectly smooth or tight, so it drags a little. It really does not cause a problem for me, but I don't use the pull-out constantly, only once or twice a day. It is not difficult and only took a day or two to get used to. The supplied weight and the position of the weight is definitely a... » Read More I initially had trouble with the pull-out hose catching on a valve under the sink, but I arranged things under the sink to prevent that. Now I just went and tested it and realized that I have to gently push the hose back into the faucet to get it to retract. The hose has a braided covering that is not perfectly smooth or tight, so it drags a little. It really does not cause a problem for me, but I don't use the pull-out constantly, only once or twice a day. It is not difficult and only took a day or two to get used to. The supplied weight and the position of the weight is definitely a factor to consider. I love the faucet and it works very well for me. « Show Less
1463345
It sounds like there's something wrong since you've been able to remove it but, as you say, "It's become harder and harder over time". I've not had a problem with mine. You may have already tried it but if not - maybe it would be easier to remove if the dirty water tank has been removed first. Good luck. Let Amazon how the customer service is if you have to contact them for repair. Thanks, Kay
1988183
Not too sure but if it is sticking it may have something either stuck in it or soap build-up or some thing similar....maybe running some draino through it or a strong vinegar/water solution in very hot water...if that doesn't work I think the stopper can be unscrewed out of the assembly....I can't remember for sure though....sorry I wasn't more help...good luck.
1033996
The same thing happened to us. When I had a plumber here for other work, I asked him if he could try to get it off. No luck. I guess it's best not to leave it on your hose for too long or else it will become a permanent attachment.
1484669
I would check the pumping pressure. Insufficient pumping pressure won't be able to move the cleaner. Clean filter/cartridge or remove any clogging debris in the pumping pipes or adjust water branching handles as necessary to recover the presure over the cleaner. I also will check if the balance bar is still on the cleaner. Falling out of the bar also can makes it stop. But that's an easy fix.
666358
Make sure that when you press on the cover for a tight seal then tilt towards the drainage part. Most if not all the water should be drained. Works great!
1576873
do you have the drain piece installed properly? it should pop in and seal on both sides.
1734629
I haven't had either of these problems. My pool cleaner is a Kreppy Krawler and I have no problem with it messing with the cover.
397418
We haven't had any problems with the drain. My son cleans fish and wild game on this table. We do put the small stopper when we are not using it for debris not to get into the drain.