I bought this case a few months ago and noticed the outer at the charging plug is broke. is this warrented?
214127
Not sure about warranty. But I recently noticed that mine has done the same thing.
2032857
I agree with the other feedback. The case was in one piece when I received it. Ask for a replacement.
314302
This case gave a 30 days warranty, please confirm with the seller. As for the case, I had it for more then thirty days and nothing is wrong with it. I haven't drop my phone yet so I don't really know how the case handle but I'm always carefull with my phone and how I remove in and out from pocket . plus I don't remove or installs the case frequently, I just keep the case on and never remove from the phone. I use the OEM charge cable
1667243
I didn't have that problem, the charge last for days. It's just a poorly made product that needs better QC done on it.
2030986
There was nowhere on the package that said there was a warranty when I received the item. I did email them and they responded with saying they sent me a defective case so they sent me a new one. If you do buy, you should water test it beforehand. For $7 I'm pretty sure that it's just another case.
636893
If you ordered it through amazon, your order history might be a source for paperwork? Not sure if there's a warranty, but ours should of held up for more than a month, planning on contacting otter box directly :/ piece of junk!
1049667
Mine did the same thing but I dont remember how exactly I figured it out but I just opened the back and I found out the charging piece wasnt attached no more that could be whats wrong with yours .. but I kinda just improvised and put a folded up little peice of paper on the top of just that area and closed the tablet I dont really know how to fix it
210891
I have this and I believe it may have been the reason my charging port stopped working. I had to use my warranty 21 days after I got the S5 and I recall how the cable did have trouble going in on a few times.
1521543
This not going cover warranty under the seller. But if there is issues then you may contact to company from life proof case.
887741
Sorry can't answer that got mad and tossed it. Didn't care if there was a warranty or not, it will just break again. But I love the case.
1582313
I'm not sure. I've had this a few months and no longer have the packaging, nor is the info on the case.
456124
I think the case I have is also a counterfeit. Amazon offered the best prices, and mophie usually honors Amazon orders. Hopefully I can get this replaced.
760352
It doesn't seem to be a problem however I have only had the case for a few months and I still have the cover over the charging port that is attached to the phone
314303
John, my frame also broke at that point, after 9 months. I considered it normal wear and tear and just bought a replacement frame (at least I didn't need to replace the whole case). Good news, the new frame has been bulked up a bit around the charging port, so hopefully it will last longer.
423751
Nope. And btw my charger port just went out on the phone, I had to take it in to be fixed, and the store told me it was completely refurbished on the inside! So watch out for that. I've been having some charging problems lately!
890030
I've had the case since probably the middle of May and have not had to charge the battery once yet. And mine did come with the charger, I just haven't had to use it yet.
2069004
Not sure I would ask the seller. Mine was a refurb and usually that means it had been gone through thoroughly before I bought it. Had mine for a while and its still going strong