Out of the box, When I turned it on It says Err 0. It never changes screen. Am I doing something wrong or defective device?
207942
Try turning it off than recalibrating it. It should read 9999.99 and count down to 1111.11 and if that don't work than you might have a defective 1.. It's life time warranty so just send it back to gem pro.
207943
well it`s probably broken. when I turn on mine, there`s a count down form 9 to zero being displayed on the screen, and then it`s ready to work. if you ruled out the batteries... I`m afraid it coud very much be DOA.... try to contact the seller on their website and ask for assistance.... good luck. stef.
1559751
If you can only display on an external monitor, then I'd call it DOA. Send it back for a replacement.Acer or Amazon should have you set. Just make sure you register the Acer on their website if you plan to get a new one from them.
1887981
Mine actually worked for 10 minutes. Screen went black but sound stayed. Now, nothing so Im returning it.
1415514
no it does not work the screen is defective. I am trying to return it and get the same display as I need it but seller tells me I can't return it. I did not change my mind about it just need a working one . the screen is in original packaging
457245
The whole screen should work. Try unplugging it for one minute and then see if it works. After that I would return it for a replacement. Mine works 100% of the screen.
916947
I wish I could help you. Can you tell me why I've never been able to set any resistance? I don't think the resistance function works and this may be related to problems with the screen.
981872
I just got this and have the same problem..... there are NO numbers on the screen to set anything with. I bought a new battery and installed that, but had the same results.... nothing
2200464
I have tried all setting on my Tablet DVD Player and cannot get the screen to go to color. I had bought this item in OCT for a christmas present for my son, decided to do Operations check on it and found that the display was not working properly. What can i do to fix this problem. Thank you in advance.
1756899
I just got it, I am trying to figure out how to get it working. the screen is dark and barely I can see anything. I contacted the company to get answer, I dont know what to do. first time when I bought the small one, it worked good, till it brook, this time, I thought, I would be the better one but so far, it is not working
885815
I had the same problem. I have no idea what the answer is. I returned mine because the screen stopped working after less than a week. I really wanted to love this tablet.
2041079
We had problems with the screen when we got our unit - It was unusable. Clearly their quality control is lacking. I would suggest you return it. They will offer part credit, but if you insist, you can get full credit.
109580
I didn't have to activate anything for my touch screen. I'm wondering if something is wrong with yours. I would call Dell support and then maybe you need to send it back.
1049666
Return it, I had the same problem with this tablet....turned it on once, set it up, let the battery run down, charged it overnight and then when I went to turn it back on it wouldn't turn on. I did notice that the little light that indicates charging next to the screen would turn green when I turned it on and if I were to turn it off it would turn red. This indicated to me that it was charging but something was wrong with the screen or a connection somewhere. I know it's frustrating but I would just return it and get a refund and purchase a different one! Good luck!!
933156
Hi, Valeria. I'm happy to say that after I purchased mine about 2 mths ago and installed my screen it was up and running perfectly and still is.
2214556
Sorry to hear you are having this issue. So the display is not working at all? No blue light? If so, there is definitely something wrong. I will send you a message to discuss replacement.
348111
hi dave no i have not had much luck doing anything with it going to try wiping it clean and install new softwarealso my touch screen is not very acurate or repeatable Good luck
1042172
send it back. sounds like it's defective. company will refund your money or send you a new device, your choice. they work so well for me I can't rave enough about them. good luck.