has the serial number to verify its authenticity in the lifeproof site?
187320
Yes but you need a magnifying glass to accurately read the serial number. I personally verified via telephone with life proof that the case was authentic. Hope this helps.
848779
No, you need to cross check with your serial number. The company you order from, send them your serial number for exact match.
797898
Not sure whichis serial #, but it is full packaged as LiifeProof. I think we just happened to get a bum one.
1801397
Hello and thank you for your inquiry! The only way to ensure you are purchasing a genuine LifeProof case is to order from lifeproof.com, or one of our authorized retailers. Since our storefront here on Amazon is run by LifeProof directly, all items purchased from our store are authentic LifeProof products. This also means they are all covered by our year-long manufacturer's warranty. Please be advised, the item must show "Ships from and Sold by LifeProof" in order to ensure it is a genuine LifeProof case or accessory. Please feel free to contact us with any further questions or concerns you may have. Thanks again for your interest in our products. Have a great day! -- LifeProof
256582
I just got off the phone from a representative at Lifeproof. They said that Amazon is not a official supplier of their product. The Amazon ad says by "lifeproof" sold and ship by Amazon. It is not official sold and shipped by Lifeproof. The only way you can tell that the product is really or not is the serial number. There are two serials numbers one located on the inside of the case and a second located on the back. I believe it has two pieces to the case. If someone that has ordered this product from Amazon would be willing to check the serial and call lifeproof for everyone well. That would sure make me Merry! I just got off the phone from a representative at Lifeproof. They said that Amazon is not a official supplier of their product. The Amazon ad says by "lifeproof" sold and ship by Amazon. It is not official sold and shipped by Lifeproof. The only way you can tell that the product is really or not is the serial number. There are two serials numbers one located on the inside of the case and a second located on the back. I believe it has two pieces to the case. If someone that has ordered this product from Amazon would be willing to check the serial and call lifeproof for everyone... » Read More I just got off the phone from a representative at Lifeproof. They said that Amazon is not a official supplier of their product. The Amazon ad says by "lifeproof" sold and ship by Amazon. It is not official sold and shipped by Lifeproof. The only way you can tell that the product is really or not is the serial number. There are two serials numbers one located on the inside of the case and a second located on the back. I believe it has two pieces to the case. If someone that has ordered this product from Amazon would be willing to check the serial and call lifeproof for everyone well. That would sure make me Merry! « Show Less
1586060
Its the official, it has both serial numbers, came seal in a lifeproof box and was sold by amazon llc thats why i trusted it
1434481
The one I recieved was authentic. I was able to register it on GHD's website to activate the warranty. During purchasing I ensured that the product was sold and/ or packaged by Amazon LLC specifically. Good luck!
416675
Is this real or a copy? How do you get in touch with the manufacturer if there is a problem up to year warranty
1072988
That I'm not sure about, you'd have to contact Lifeproof or look on their website.
1659148
Hello, Yes they are genuine. You can even call the serial number in to verify or check online.
195930
does it have a serial number? seems that Customer Service may be able to look up owner that way
797901
I bought my case directly from the LifeProof website, I am not really sure what you are asking.
1096837
Hello, The only way to know if you are buying an authentic LifeProof case is if you are buying a case from a storefront that says "Ships from and sold by Amazon.com" or "Ships from and sold by LifeProof". We are the manufacturers of this case and we distribute to Amazon.com. If you purchase from either of us, you will be receiving an authentic case every time.
302530
LifeProof website says: "Only buy from stores that state: "Ships from and sold by Amazon.com" or "Ships from and sold by LifeProof""
302527
According to Lifeproof.com, Amazon is an approved retailer. Also, make sure the case you are buying from Amazon ships from amazon.com or from Lifeproof. http://www.lifeproof.com/en/fake-lifeproof-case/
1543131
Store advertised as such. Has LifeProof stamped on back. Accompanying paperwork says so. Yes.
1139020
Yes, when I contacted LifeProof, I discovered that the LifeProof case I bought from Amazon was also counterfeit.