After installing it, had a huge gap between seat and bowl. Sitting on it puts pressure on bidet and bends it down. Anyone with same problem?solution?
213464
You can buy seat bumpers made specifically for this problem right here on Amazon.
213465
got the same problem with one of the three installations. then tried my best to find some hard form rubber stripe, cut it into several pieces and glue them onto the four plastic supporting pads as cushions and reduced the body weight pressure that bended of the toilet seat and bidet structure. you can also try to find some hard packing poly forms to adjust such problem. good luck.
213466
I moved the bidet more forward and this prevented it from blocking the flow to the bidet.
213467
I think your seat is so thick and rigid. If it is, you can get a new seat which is thinner and more flexible. Look for the plastic and cheaper ones at walmart.
213468
Get a hard wood toilet seat that doesn't bend. We purchased a plastic no slam seat that cost more than the wooden ones and more than this bidet but it was bending and putting pressure on the bidet causing the water not to come out at full pressure. You could tell once you hovered over the seat you got a fire hose of water pressure and in the right spot. I tried the bumpers but they would fall off after a few days even after I epoxied them. I pulled the hard wood toilet seat off the guest bathroom and worked like a charm. Since its wood I might try and find some nail in bumpers with the correct height so it sits kind of level as right now the tip dips down at the front but it solved my issue. Get a hard wood toilet seat that doesn't bend. We purchased a plastic no slam seat that cost more than the wooden ones and more than this bidet but it was bending and putting pressure on the bidet causing the water not to come out at full pressure. You could tell once you hovered over the seat you got a fire hose of water pressure and in the right spot. I tried the bumpers but they would fall off after a few days even after I epoxied them. I pulled the hard wood toilet seat off the guest bathroom and worked like a charm. Since its wood I might try and find some nail in bumpers with the... » Read More Get a hard wood toilet seat that doesn't bend. We purchased a plastic no slam seat that cost more than the wooden ones and more than this bidet but it was bending and putting pressure on the bidet causing the water not to come out at full pressure. You could tell once you hovered over the seat you got a fire hose of water pressure and in the right spot. I tried the bumpers but they would fall off after a few days even after I epoxied them. I pulled the hard wood toilet seat off the guest bathroom and worked like a charm. Since its wood I might try and find some nail in bumpers with the correct height so it sits kind of level as right now the tip dips down at the front but it solved my issue. « Show Less
1905044
I'm sure you already got your answer, but I wanted to add that we also have this toilet and Christopher's tip is right on. It does help to hold the handle down a bit for a longer flush for heavier jobs, but I'd definitely call American Standard - perhaps there is something wrong with the internal flush mechanism or water supply - maybe it's not feeding enough water back into the bowl?... Newer toilets do seem to be deeper toward the trap, but seem to have as less water surface area on top part of bowl, that's for sure.
901616
Was your toilet leaking before? Maybe there Is a knick or crack where the blue gasket sits or maybe there is a cut in gasket. All I can think is either the unit is bad or the flange hole is damaged. There is also the chance that the hole is bigger than the recommended dimension and the flange is just not big enough to cover. Hope that helps.
269961
I have purchased and installed 2 of these seats and have not had this problem. Once it is opened all the way, it should not close until you nudge it down. Was it installed too close to the tank?
35004
I have the same problem. I just installed a new seat on my Eljer toilet. I tried using the metal washers in all three positions, to no avail. The seat will not stay up. I called tech support, but they said the only adjustment is the metal washers. Not sure of my next move--I put the old yellowed, faded seat back on.Update: Amazon sent me a replacement and I am having the same problem: Lid stays up fine, but the seat will not stay in the up position! No Adjustments that I can see---moving slotted washers does nothing. I guess I will send this one back and get a non self closing lid.
1997386
I had the same problem, because of the bottom rubber gasket that makes it really hard to screw down tightly. I solved it by getting rid of the gasket and using plumbers putty instead. No leaks.
1885369
It should sit flush, you must have done something wrong, mine sits level. Good luck
1094898
Have you found out yet ? I am wondering the same thing. I will not use a toilet seat that won't allow me to use the bidet sprayer. Although, the sprayer sits a couple inches away from the toilet bowl.
1743883
Have the same problem with mine. I agree with the others....still like the seat. Perhaps we should contact the company and they will modify the design.
28071
Have you made sure it is on a level surface? I had that issue once but realized it was in between two uneven tiles. I moved it to a different area of the bathroom, recalibrated, and it's fine now. Hope that helps!
1298926
Sounds like a connection issue. Just check where the bidet goes to the tank.
2080322
It must be touching the top of the toilet ever so slightly so as to run and over fill the bowl. Loosen the bottom and rotate it until it is in a place where this does not happen. I had the same issue but not any more.
1693316
You have not gone wrong. The toilet is a BAD DESIGN. I fought a loosing battle for 12 years, trying to stop the leaking and trying to clear the swirling water of the sewage. I hope you have more luck getting it to work than I had.
2249519
I have just purchased the toilet and installed lately, have not thought about replacing yet. Try direct to Thetford, or my last toilet I went to home depot and bought an elongated seat. A slight medication and it worked. That's all I can offer. Bud
1823690
The water connection on this toilet is the same on your old one as fare it being a little taller is ok everything great on mine just. Pulled the old one out put the new one in took about five min just snug the bolts to the floor to much will damage the flang go back in a week and check the bolts hope all this helps
1143114
We don't have this problem. We did have to push it hard into position but once it's in, it fits securely... Sorry to hear that you have this problem....
1290439
WOW-yes I do, I really had to look. I wonder what that is all about. I love the seat, works great. I have them on my other toilets, but I bought them somewhere else and paid around 90 for each. I have had mine for a few months now. Keep me posted as to what you do. I will contact the seller myself....Thanks