I don't now how use my new balance because when I went my class spinning don't worked and I don't now what happen??? I need you help
221404
The one I purchased was a gift for my mother but I did mess around with it to show her how to use it. Did you try the reset button?
816795
Same happened to me. It probably means you got a broken one. I issued a return and refund to them within a month.
684290
You need a balance charger. Inexpensive ones can be found at www.hobbyking.com.
2072826
You need to add minutes before the end of the 90th day. Your phone should tell you how much time/days you have left. No need to contact anyone just buy another card and add it before your days end and any time left will automatically roll over. Hope this helps.
952163
Hey Thanks man, I will sure try this if I get problems with next unit, I should receve it sometime next week. To be honest I feel like naked without my GPS ...lol
282708
Spin to the right at least 3 times before starting. 1. Go to the first number (spinning to the right) 2. Go to the left [PASS THE FIRST NUMBER] until you get to second number. 3. To the right, straight to the last number. Good luck!
89792
I would suggest you contact Amazon and tell them what happened. I believe they will send you another if you want another or they will give you a credit on your credit card. Amazon has always been fair with me the few times that I had a problem.
1785879
I bought one two years ago this month. Contacted BalanceFrom two weeks ago and they had me do some diagnostics, then said they would send a new one. Waiting for it to arrive.
1434437
Check the switch under the time wheel. It may be stuck so as not moving when the time-wheel gets to it it stalls.
1636230
I'm not sure what you are trying to reset, but if you push down and hold the set button, you can reset your time, steps, weight, stride and hour clock in this one feature. Use the mode button to get to the feature you want and the reset button to increase your numbers. Once you have it where you want it, hit the set button and you are good to go.
650093
Please advise ,,,Bluetoth problem was soleved..???? I bougth a unit january middle???????Thanks
1344832
Call the 800 number they will walk you through step by step. Happened to me but customer service walked me through it!! I'm going on my 3rd year and I love it!!
233363
Are you sure you used the right form? I've had one of my Ones malfunction and another became lost and both times customer service helped me within 24 hours. When I didn't respond within a day, they followed up with an additional email asking how they could help. I'd try filling out a form again and making sure your email is right. Fitbit's customer service is by far the best I've dealt with.
2195802
I had the same problem and what I was told was that it is broken. I had 2 different people look at it. By the time I got a 2nd opinion is was to late to send back. So my suggestion is if its not working send it back immediately
569407
i got same thing as you, i want my $20 back, please let me know if customer service has answer for you, thank you.
1075806
Try a different battery than the one that was in it and the one you replaced. If that doesn't work make certain the 2 posts are inserted as far as they will go. Now, a problem my niece had, on the wheel with all the balls. Make certain they are equally spaced. I think if the balls are to close together it throws the balance off. One wheel will turn to allow you to do this. If this doesn't correct the problem send it back to Amazon. Note: I stopped using mine because a battery only lasts about 3 months and there is no on/off switch for times when you don't want it running. It's a bother to always remove the batter. Try a different battery than the one that was in it and the one you replaced. If that doesn't work make certain the 2 posts are inserted as far as they will go. Now, a problem my niece had, on the wheel with all the balls. Make certain they are equally spaced. I think if the balls are to close together it throws the balance off. One wheel will turn to allow you to do this. If this doesn't correct the problem send it back to Amazon. Note: I stopped using mine because a battery only lasts about 3 months and there is no on/off switch for times when you don't want it running. It's a bother to... » Read More Try a different battery than the one that was in it and the one you replaced. If that doesn't work make certain the 2 posts are inserted as far as they will go. Now, a problem my niece had, on the wheel with all the balls. Make certain they are equally spaced. I think if the balls are to close together it throws the balance off. One wheel will turn to allow you to do this. If this doesn't correct the problem send it back to Amazon. Note: I stopped using mine because a battery only lasts about 3 months and there is no on/off switch for times when you don't want it running. It's a bother to always remove the batter. « Show Less
747945
I had that happen before and I took it back to the store and got a new one. Mine just spun n spun.