Has anyone had problems with the motor failing? We have only been using this swing for a few months sporatically and now the motor is junk. It does not swing. Has anyone else experienced this same problem? Has anyone had problems with the motor failing? We have only been using this swing for a few months sporatically and now the motor is junk. It does not swing. Has anyone else experienced this... » Read More Has anyone had problems with the motor failing? We have only been using this swing for a few months sporatically and now the motor is junk. It does not swing. Has anyone else experienced this same problem? « Show Less
323433
Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps you! Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps... » Read More Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps you! « Show Less
323434
Just got off the phone with F.P. and they are sending out a new motor housing. I have to complement F.P., their customer support person was great, not to mention our swing is about 4 years old and we're getting the part for free. I love that "F" word...free!
323435
Our motor died too. We called the number J. Schaumberg indicated and FP promptly sent a new motor, which has been working fine for the past month or so.
323436
hi there, our motor failed as well and i phoned that same number,but when i gave them the product number and date code they couldn't find the match. could you please share the numbers that you have? we just had baby 2 and baby 1 loved her swing. svittitow@yahoo.com thanks in advance
323437
Yes we have had 2 swings that the motor has went out of. Trying to see if you can just buy the motor.
323438
I don't think it'd work. I just called in our swing. I don't know it would work. All I can say is call again and try again, if it doesn't work, ask them to help you! That's what they're their for! They are customer service!!!
1533380
I'm on my second motor, different part, after less than a year. When it DOES work, it works pretty well if you've got the right litter. But when it goes out, bah! It takes more than a week to get the new motor and then *I* have to spend my time replacing it - it seems like a pretty common issue. After a year, if the company thinks it's getting away with telling me to stuff it because they can't make a motor that works for more than a few months, they will have to find another chump to screw over. It's a tad ridiculous.
669387
Motor Bad.... I have had to replace many, Motors don't last long I keep spare motors in stock.. Sounds like New Bad Motor..
2271593
it is a fantastic bike with some cons..... the bike runs good and holds a good charge. The couple cons are the only button on it plays a funny song; it doesn't sound like a motorcycle. The other con is it did not hold up to my sons demeanor. What I mean by that is my son "PLAYS" with his toys, he is hard on them and it broke at the neck of the front end. I actually snapped right in two. He was riding it and trying to pop wheelies and snapped it. My son and his cousins played on it for eight months before it broke. The heaviest kid we had on it was around the 100 pound mark and it did fine that way. it is a fantastic bike with some cons..... the bike runs good and holds a good charge. The couple cons are the only button on it plays a funny song; it doesn't sound like a motorcycle. The other con is it did not hold up to my sons demeanor. What I mean by that is my son "PLAYS" with his toys, he is hard on them and it broke at the neck of the front end. I actually snapped right in two. He was riding it and trying to pop wheelies and snapped it. My son and his cousins played on it for eight months before it broke. The heaviest kid we had on it was around the 100 pound mark and it... » Read More it is a fantastic bike with some cons..... the bike runs good and holds a good charge. The couple cons are the only button on it plays a funny song; it doesn't sound like a motorcycle. The other con is it did not hold up to my sons demeanor. What I mean by that is my son "PLAYS" with his toys, he is hard on them and it broke at the neck of the front end. I actually snapped right in two. He was riding it and trying to pop wheelies and snapped it. My son and his cousins played on it for eight months before it broke. The heaviest kid we had on it was around the 100 pound mark and it did fine that way. « Show Less
2147593
I think its just a luck of the draw...I unfortunately got a lemon as the motor burned up after 35 min of walking. Weslo is sending a replacement for the motor so we will see how that goes.
1760923
If you do not use high quality batteries it may not run motor. Change batteries and see if that helps. If not send back to moultrie and they will repair.
1410075
Sorry, I didn't post my entire results. I ended up replacing the DC motor for the bike twice. The second time was a charm. I now have two good control panels. I would recommend requesting the DC motor. It is not easy to replace, and there are no instructions included with it. I spent a bit of time fiddling with it to make the resistance appropriate.
389867
I think we are on our 4th year now - they were feeling pretty icky last summer and this year when I took them out of the garage to hang them they were super super gross. Going to have to replace them this year. One of them is actually oozing wet looking droplets of sticky oily stuff. I think we will go with a different brand of swing - the lifetime replacements are expensive! (wrt weather - we live in Pittsburgh and have hot, humid summers. I do take the swings down in the winter but they are stored in either an unheated garage or a deck box.
1703138
Yes. Mine constantly swings til I turn it off. Try to put it on the other speeds first the turn it on a faster one. If you get in an in between spot on the speeds it could stop. I have had similar problems with a full size swing I bought somewhere else.
1177318
I've had the very same problem. After three months it has become so congested that the motor labors hard and then the unit stops working altogether. I've twice tried flushing it out with water through the top and bottom. A lot of black debris comes out, but it still doesn't work properly after cleaning. I had to return and get a different unit.
1195379
I had the same problem with resistance, but different experience. I got great customer support. She told me over the phone that the motor was bad and that one would be shipped from Oregon, to arrive in a week. The repairman contacted me the next day to touch bases, and came out to see me when the motor arrived. It turned out that I needed a new wiring harness, which he fixed. Then he rebuilt the whole machine, and it works quite well now.
1448847
I've had no problems with mine. The other replies appear to be good suggestions to try. If the fails you can always try to contact the manufacturer.Good Luck.
1195376
I also had the same problem! I called support line and they said it was likely a broken motor. So they sent us a new motor and (after 3 weeks) a repair guy came. He couldn't fix the bike (because a pedal arm was stuck so he couldn't remove the casing). Called them last week to tell them repair guy could not fix the bike (he also called them). They told us they need to have a meeting to see how to next proceed. That was 7 working days ago. Still no word from them. Not impressed. Let me know how it goes for you guys!!
1391170
Do you hear the motor speed drop as well? And are you running the hot air rework at the same time. It did it to me the other night I had the iron, rework wand, and the smoke absorber on all at the same time. And when the heating element kicked in my air would drop. Then come back when the iron turned off, then start again when the iron needed to heat. Did you remove the red plug from the bottom? And if that fails crack it open and see if any lines are loose, or cracked. If all else fails write me back and I'll help ya more if I can.-patrick
1476186
I have the same problem. I bought two and they both have the same issue. I feel I was sold defective products, my grandkids NEVER got to ride the junk.
1634589
Log onto their website or contact their customer service folks. I have done that have had more than satisfactory responses and results. As for warranty, I don't recall seeing one, but they replaced the first one I purchased with a new one. All I had to do was send it back to an address they provided. A few days later I had a brand new one. You also might try going to youtube and searching on Swingbyte. Lots of help there. Once you get it going, no doubt you'll be a happy camper, as I am. Good luck.
2063604
Hi Kelly. I have the same treadmill with no problems. I'm guessing the motor is defective. I say this because I use mine every other day for about an hour with out fail. I would recommend you let Amazon and the seller know your issue. They will send someone out to pick up your treadmill and will deliver you a new one. I hope this helps. ~Pete~