One review refers to a green back light.Just installed my filter and the display is not backlit. Can I assume I have a faulty filter?
346965
Mine only illuminates when i turn the handle on the side to get filtered water. It does have a few second delay & the back light is blue on mine. Not sure if it would be the filter or the actual unit you mount on the faucet.
346966
The display will light up only when you filter the water. You also need to run the water for ~1-2 minutes so it get calibrated (light will turn on) . In the instructions you should have all the details.
346967
The back light is very dim, also. In bright areas it can be difficult to read. If there is no reading yet you are receiving filtered water? Whether then a bad filter is a judgment call.
346968
If you turn the black knob vertical so that the water will be filtered and then turn on the water, the display should light up for a few seconds to tell you how many gallons you've run through the filter. The light doesn't stay on long though. If yours isn't doing that then, yes, I'd say you have a faulty filter.
346969
Back light is pretty dim so you may need to wait until dark and look at it with the light off.
1500888
Yes, there IS an indicator for filter life...it's on the top of the unit between the faucet and the filter. BUT....it's not electronic, so there is no "light," per se. It's a mechanical indicator, under a lens, that moves slowly as water passes over it; when enough water has run through the filter, the indicator starts to show red, and when it's completely red, it's time to change the filter. The problem is that it's not electronic, which means that it has no actual light itself, but rather depends on reflection from light outside the filter. I found that while I could sometimes see it at night with the light over the sink turned on, it was much more reliably visible by shining a flashlight down into the little port.
1998608
I had the same problem with the red light a couple times. I ignored it and used the filter anyway :)
1359690
may need to clean filter in back. use amonia. also if yours has glass plates take them out and clean in amonia
1176356
Is this a new filter unit? If it is new, sounds like defective to me. My experience has been that the filters always end up leaking when it is time to replace. Quality of workmanship and design is not directed at longevity.
2064420
I haven't experienced this problem yet...be sure to rinse the filter as instructed prior to placing it in place; and be sure you haven't installed it backwards...not much help--I know, but all I can think of.
1272369
Sorry ! Mine works just fine! As a matter of fact , I am thinking of buying another one Do you clean the filter? That might be your problem?
1598063
one of your filters has gone bad. Part of this system being junk is that the filters are junk. You can call the manufacturer but they will likely decline to give you a new one. Tell them that you just bought it and see if they'll send you one. They know their system is junk but they keep selling it anyway.
64539
I contacted Pur & they told me that after the light turns red (about 30 days) to watch the water flow from the filter & change filter when it starts to be a small stream. If your light truly IS NOT WORKING then contact Pur via their web site since this seems like a manufacturing problem.
2210779
Mine was installed yesterday and already with new duracells the "replace" is flashing, and the backlit display never goes off. But I think I must have gotten a faulty unit.
138532
I only know this filter works for me. You could try it and if it doesn't work, see if you can return it.
1510830
Right below the red light is a recessed reset button for the light. Once you clean the filter stick a pencil or an object that can fit into the recessed button below the red light to reset the cleaning indicator. Took me an hour of fustration to figure that out &gt;.&lt;
315585
I have not had any problems with my filter. I check it periodically, the usage seems correct. I'm still very pleased with I would guess the filter would be at fault. The electronics are in the filter. Gary
1654173
I would send it back. I have had mine for some time and have had no issues with mine. Sounds like a bad light sensor. Good luck.
938624
Yes I had a similar issue when I changed the filter. Call the sevice and they will help you.
1578639
I've tried everything in the world to reset the light. I've used a paper clip, a toothpick, the tip of a mechanical pencil, whatever would fit in that hole, and it just won't reset. The pre-filter and permanent filter have been cleaned. The company says I can return it at my own expense and get a new one in 2-4 weeks.
566569
I found there to be a bit of a green tint when I first turn it on, but it resolves after it warms up a bit. Not a big deal to me. Perhaps my green is your blue with a bit of yellow thrown in??