Hesitant about getting this unit because of the shipping weight and that some have received it with parts broken. Is it worth getting?
350960
It is heavy and when we received ours everything was fine. No broken pieces. We love this and the 60 inch looks and fits great on it.
350961
It was a challenge to put together but I did not have missing or broken parts. It went together just as directions said. I like the style a lot. Very functional and looks great. I have recommended it to others.
350962
The finished product is beautiful, so I think its worth it. Mine didn't have damage, it was just a lot of work putting it together!
350963
My unit was not damaged at all and it looks great. I did need an additional person to help me get it into the house and put together.
350964
It is very heavy, mine arrived with a couple of dents in it, nothing too big and I was able to fill in any chips with a wood marker. I'm very happy with it.
350965
Most definitely worth it. Yes it's heavy, and it does take time to put together. Read my original review of that topic. Mine was not scuffed scratched or damaged but I too had the same concern so I emailed their support "Casey". They're great people they will make it right if it is damaged. Here is a cut taken directly from that email... Below1/8/2014 3:58 PM "If there is any damage, etc when you receive it just let me know and we can send free replacement parts or a new unit if necessary. Warm regards,CaseyCustomer ServiceTarget Decor and More" Most definitely worth it. Yes it's heavy, and it does take time to put together. Read my original review of that topic. Mine was not scuffed scratched or damaged but I too had the same concern so I emailed their support "Casey". They're great people they will make it right if it is damaged. Here is a cut taken directly from that email... Below1/8/2014 3:58 PM "If there is any damage, etc when you receive it just let me know and we can send free replacement parts or a new unit if necessary. Warm regards,CaseyCustomer ServiceTarget Decor and... » Read More Most definitely worth it. Yes it's heavy, and it does take time to put together. Read my original review of that topic. Mine was not scuffed scratched or damaged but I too had the same concern so I emailed their support "Casey". They're great people they will make it right if it is damaged. Here is a cut taken directly from that email... Below1/8/2014 3:58 PM "If there is any damage, etc when you receive it just let me know and we can send free replacement parts or a new unit if necessary. Warm regards,CaseyCustomer ServiceTarget Decor and More" « Show Less
350966
It is very heavy, but easy enough for two people to carry. We had one piece with a small chip, but it was in the back so no problem at all. I'd definitely recommend it. It is a solid unit.
350967
This is very heavy but when it was delivered I opened in my hallway and brought in piece by piece. I put it together myself and once it was assembled I put on felt pads and scooted it across my laminate floor. That would not work well with carpet. This is an incredible stand I love very much and I am so happy I found this because it fits very nicely in my corner as I needed a stand for a corner. I also put out a review but this stand is a great deal and made very well. I did not receive anything broken either.
336530
Sounds defective :( mine came fully assembled and undamaged. I'd return it if I were you.
174237
I did not get a question, and presume you are asking my opinion on the unit! Well, its been purchased a while now, and thus-far, its smooth sailing, never had a single issue that would cause me to remove any of the Seven Stars I have for-it... Its worth every dime. Hope this help in any way!
1059616
As far as I can remember, the unit came intact. I believe that I took it out of the box, and used it. Mary Catherine
1427672
the warranty is pretty much useless though.. they require you to ship back the unit at your cost along with return shipping paid by you.. you're better off just buying a new one..
1753008
Sorry, but for the price, I'd order a new one. Then you'll have some spare parts if you need them for something else that may get damaged.
1850951
Thanks for your contact! I do have multiple machines in stock - so, I can send you some photos - but, they would only be an example of quality, not necessarily the exact unit you would receive. All these machines are in good used condition - no damage or defects - just minor signs of handling due to use/testing/shipping/etc. Please don't hesitate to get in contact with any further questions. Thanks!
2234132
I would say no, it's not worth getting. I purchased 3 of these. 3 of the 3 were defective in some kind of way. I returned 2 of the 3 to amazon. Unit 1 - battery would not maintain a charge. When it was "fully" charged within just a few minutes it was down to 70% power. Unit 2 kept freezing. If you shook it around or tapped it on the back it would sometimes come back to life. Probably something loose on the board. Unit 3 had a defective corner on the touch screen. It's just a small area and I can get by with it so I kept it. The unit is fast enough to play most games so that is one plus, but I would never purchase another one. I would say no, it's not worth getting. I purchased 3 of these. 3 of the 3 were defective in some kind of way. I returned 2 of the 3 to amazon. Unit 1 - battery would not maintain a charge. When it was "fully" charged within just a few minutes it was down to 70% power. Unit 2 kept freezing. If you shook it around or tapped it on the back it would sometimes come back to life. Probably something loose on the board. Unit 3 had a defective corner on the touch screen. It's just a small area and I can get by with it so I kept it. The unit is fast enough to play most games so that is one... » Read More I would say no, it's not worth getting. I purchased 3 of these. 3 of the 3 were defective in some kind of way. I returned 2 of the 3 to amazon. Unit 1 - battery would not maintain a charge. When it was "fully" charged within just a few minutes it was down to 70% power. Unit 2 kept freezing. If you shook it around or tapped it on the back it would sometimes come back to life. Probably something loose on the board. Unit 3 had a defective corner on the touch screen. It's just a small area and I can get by with it so I kept it. The unit is fast enough to play most games so that is one plus, but I would never purchase another one. « Show Less
1630854
Just "chatted" with Longevity and they don't know if the units on Amazon are the updated models or not. Also, they don't sell the wire feed carriers to update it yourself! So to me that says they don't have parts available to service the machine if it breaks and are not too concerned about you getting their best product!! They may be a decent company, but their products are still made in China from Chinese manufactured parts, so warrenty issues will be a problem. Probably best to stick to American made units even if some of the innards are out sourced IMHO!
840346
I wouldn't imagine so. They were also dicks about customer service as well. My unit was out of warranty by a few months, and they refused to repair it for less than 100$ plus shipping. I took the machine apart myself to see if I could fix it, only to find that it was obviously a refurbished unit, even though it had been sold as new. There were plastic feet that had been snapped off and then glued back together (poorly) inside the housing, along with a wealth of mismatched screws. The broken part of the unit is a proprietary motor/fan housing which can not easily be replaced.In short, don't buy this unit. It doesn't roast very well, and it's prone to breaking. I wouldn't imagine so. They were also dicks about customer service as well. My unit was out of warranty by a few months, and they refused to repair it for less than 100$ plus shipping. I took the machine apart myself to see if I could fix it, only to find that it was obviously a refurbished unit, even though it had been sold as new. There were plastic feet that had been snapped off and then glued back together (poorly) inside the housing, along with a wealth of mismatched screws. The broken part of the unit is a proprietary motor/fan housing which can not easily be replaced.In... » Read More I wouldn't imagine so. They were also dicks about customer service as well. My unit was out of warranty by a few months, and they refused to repair it for less than 100$ plus shipping. I took the machine apart myself to see if I could fix it, only to find that it was obviously a refurbished unit, even though it had been sold as new. There were plastic feet that had been snapped off and then glued back together (poorly) inside the housing, along with a wealth of mismatched screws. The broken part of the unit is a proprietary motor/fan housing which can not easily be replaced.In short, don't buy this unit. It doesn't roast very well, and it's prone to breaking. « Show Less
1397626
It should, I returned mine as my original unit was not actually broken after all. Think long and hard as there is a 20% restocking charge and it is costly to ship back. Although this was stated up front and they credited me right away.
2165038
I never took it out of the box before returning it. Was concerned about possible damage from the shipping, despite proper packaging it was beat up.
1881253
Hi David. I absolutely love mine. No problems so far. If you order it...just fyi...the parts are UNDER the island. Crazy place to put them.
1226645
I don't know if I could give you any reassurance on that. The one I got was either refurbished or used, because it wasn't in the original packaging. Mine works fine, but I have a feeling quality might vary from order to order so the best advice I can offer you is familiarize yourself with the return policy, and look things over when you get it. Sorry I can't be more helpful than that. I hope you find what you're looking for.
296706
I purchased mine and it shipped to me broke it never worked so I cant help out. The shipping cost to send it back made it to expensive vs the purchase price.
383861
Greetings, All I can tell you is the following. I purchased this item on Amazon as a "New" item and Amazon was the seller. It came to me damaged and obviously had been used previously as it was not clean and had numerous water spots on the unit. It was dented and had screws missing from its housing. The shipping/packaging of this item was rediculous as well. I can't answer your question because I never used the item and returned it ASAP. I share all of this with you in the context of "buyer beware". It was a huge waste of my time in returning this item. I used to trust Amazon, but not any more.All the best to you,Regards,Gary Greetings, All I can tell you is the following. I purchased this item on Amazon as a "New" item and Amazon was the seller. It came to me damaged and obviously had been used previously as it was not clean and had numerous water spots on the unit. It was dented and had screws missing from its housing. The shipping/packaging of this item was rediculous as well. I can't answer your question because I never used the item and returned it ASAP. I share all of this with you in the context of "buyer beware". It was a huge waste of my time in returning this item. I used to... » Read More Greetings, All I can tell you is the following. I purchased this item on Amazon as a "New" item and Amazon was the seller. It came to me damaged and obviously had been used previously as it was not clean and had numerous water spots on the unit. It was dented and had screws missing from its housing. The shipping/packaging of this item was rediculous as well. I can't answer your question because I never used the item and returned it ASAP. I share all of this with you in the context of "buyer beware". It was a huge waste of my time in returning this item. I used to trust Amazon, but not any more.All the best to you,Regards,Gary « Show Less
653921
I would like to be able to help - but the unit I received was broken when I opened the box, and I sent it back. Good luck.