On the next day of usage it suddenly stooped working! no charging, no swithch on... its dead. on the next day!!! also i see mall drops of water under the pastic glass..why like this????
315299
Hi,Sorry to hear about this. super bummer. I have two neptunes and I have not had any issues with either. Maybe was a weird glitch or flaw? Should contact FINIS and tell them, I'm sure they will be happy to replace and get to the bottom of it. I use a lot of their products and this seems unusual.Hope this helps!Angela D
315300
My guess is that it's a bad bit of hardware (battery that isn't holding a charge) or the power button is malfunctioning. You have to hold down the "play" button for a long time to get it to turn on and I think that must put a lot of pressure on the button. I'd contact the manufacturer and tell them what the problem is and ask for a replacement unit.
315301
Mine leaked on day one and never worked again. Try contacting the company...they said that they had a "bad batch" and have corrected the problem.
315302
Hi Viktor, mine has not had this problem, so I have no idea have you tried calling the number of customer services?
292901
Had a similar issue; it had to be replaced. Based on what I was told when I called them, the initial batch of these went out with this sort of problem. In my case, while it still worked, it would no longer charge and was not recognized by the computer's USB port (I tried it on several different computers). As I recall, mine did not have a model number on it, which was their indication that it was one of those in the first batch.
315303
I think it needs to be completely dry before attaching it to your computer or a power supply
1464358
SORRY!! I reported that the device didn't work earlier.....I placed the unit in an east-facing window...AND IT WAS COMPLETELY RECHARGED AFTER THREE DAYS!!! I HADN'T USED IT IN ABOUT A YEAR.
147940
I left it in a bowl and nothjing happened. I never had any luck withn it, I followed the directions and even called the vendor. It still died on. I hope you have better luck.
883977
Mine wroked until after I charged it then it barley trickled any electricity. It might be the battery. These things are pretty much junk and you would be lucky to get a good one.
887647
I had the same problem! I purchased the Vitality on June 30th and charged it till Monday when I used it for the first time. It ran for about 20 seconds and quit. I put it back on the charger and tried again that night. Nothing! I returned it and bought another Vitality at a different store (hoped theirs would be from another batch). I charged this one for 20 hours before the first use. It worked! When I used it that night it worked less than 2 minutes. I put it back on the charger. This morning. Nothing! This is really getting frustrating. And the packaging really is a pain to open.
1784511
Hello, I've bought this phone before and to warn you, i will never buy a phone online anymore!! Heres a summary of my experience. I bought the phone as a gift. I was very excited when i gave it to the person. After two weeks it went blackout on the screen. I took the phone and try to update the phone but it didnt work. I took the phone to the Apple Store to get it checked out. The Apple store representative said they opened it and they saw some non apple parts in the iphone thats why they cannot fix my iphone. The company i bought in here in Amazon thought i took it to a third party and its an Iphone why wud there be any non iphone apple parts in there. but i didnt. If they were to go any further i wouldve have that iphone representative as a witness. I got a little of my money back but this is the last time i will ever buy it. This phone dont have a front camera and i dont know if it will work in Haiti. But i dont recommend buying a phone on any website anymore!
1383212
Mine was working great after few hours charging. After a year and half, it did not charge like yours. I used to buy used one and used every week, so I gues it died. I used for long and good. But if it is new, then you need refund it
1591260
I've had this happen occasionally with mine, particularly as the battery has gotten older. It seems to happen only after it has been plugged in for a long time. Unplugging it and letting it sit seems to clear it. If I don't leave it plugged into the charger for more than a day, I don't see the problem. If your's always does it, I think the battery may be getting sick, or the charging circuit is defective.
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
1607642
I gave this tablet to my god-daughter, and the same thing happened to her. I bought a new wall power adaptor, but that didn't solve the problem either. Sorry, can't help. Next purchase will be a different, higher quality brand.
1614665
same thing happened to me and it's past the return date. I unplugged the unit and removed the battery and then it worked....for a few days and now it's back at it again....won't charge my phone.
944238
Yep, just happened to me. I called the Motorola CSR who was anything but helpful. Told me to take out the battery for 10 minutes to reset it (you mean like I had already done 10 or 12 times?!). Useless. Didn't help that it was 1.5 yrs old, just out of warranty. So I took apart the monitor myself. Turns out there's a poorly designed flimsy switch that's soldered to the motherboard. If you press too hard it will cause the delicate soldered parts to fail, not right away, but I found that I had to keep pressing harder and harder over time to get it to work. Then one day it just would not power on anymore. Now, I'm trying to find an electronic store to solder it back on cuz I'm sure that's going to be cheaper than a new monitor! Thanks alot, no-help Motorola!
360768
Left mine playing its games until it was "Dead" flat. Rapid charged it via usb until it said it was full and then reset the time and date. Its behaved perfectly since!!! Odd but it seems to have worked! Good luck to all :0)
1098537
I had the same thing happen. From the internet surfing I did, I assumed the unit was dead. Sorry.
1097411
My girlfriends did the same thing, and what I did was drain the battery down using the led light. Once it was almost dead I charged it for 2 days, and now it seems to be working fine.
409676
I have had nothing but trouble with battery life on this "monster". I received it as a Christmas present, charged the battery for at least 3 hours initially, then used it for an hour or so. When I tried to use it again the next day, the battery was so low the device would not boot up. Recharged it to 100% capacity, closed it down to sleep mode, tried to use it again after about 24 hours. The battery was again completely discharged. This has happened 3 times. Who wants a device that you have to charge for 3 hours EVERY 24 hours in order to use it 6 - 8 hours?? I don't recommend anyone buying this item! I have had nothing but trouble with battery life on this "monster". I received it as a Christmas present, charged the battery for at least 3 hours initially, then used it for an hour or so. When I tried to use it again the next day, the battery was so low the device would not boot up. Recharged it to 100% capacity, closed it down to sleep mode, tried to use it again after about 24 hours. The battery was again completely discharged. This has happened 3 times. Who wants a device that you have to charge for 3 hours EVERY 24 hours in order to use it 6 - 8 hours?? I don't recommend... » Read More I have had nothing but trouble with battery life on this "monster". I received it as a Christmas present, charged the battery for at least 3 hours initially, then used it for an hour or so. When I tried to use it again the next day, the battery was so low the device would not boot up. Recharged it to 100% capacity, closed it down to sleep mode, tried to use it again after about 24 hours. The battery was again completely discharged. This has happened 3 times. Who wants a device that you have to charge for 3 hours EVERY 24 hours in order to use it 6 - 8 hours?? I don't recommend anyone buying this item! « Show Less
1932715
I had this happen only once. Seems like the device was in a weird state. I left it alone all day -- until the blue light was off, in fact all lights were off. I was trying to let the battery die completely. Once it did, I turned it on and everything came up ok. I was frustrated that I could find no way to do a "factory reset' and reconfigure it. If there's a way to do that I'd be interested.