Do you sell the base? The hinge broke off mine.
342348
Unfortunately I don't think that they do. I have owned mine for about 5 years and my hinge has also broken. Haven't found the base by itself yet.
342349
They do sell the base. Costs $10 I think. Base is the weak point of the product. Either the hinges break or the bottom cracks. Good news is they sell the base separately. Bad news is it breaks often so you end up buying atleast one base or more per year. Their customer service solution for a defective base is buy a new base when it breaks :-). Good product with a bad base.
342350
I called National Express (who has the replacement parts) because I cracked the base of mine. New base is $9.90 plus tax and includes shipping. 1-800-284-4628. Previously got the cleaning tool from them for $2 - including shipping. Will be her in a week.
342351
I watched a friend use the VIDALIA CHOP WIZARD - so I was sure the product works. She purchased 3 of them. I also washed and assembled hers. Just bought one for myself, and lo and behold, the right 'hinge' is too big for the top to slide over. (The left side is fine.) Obviously a design defect in some of them. My plan is to exchange mine - hopefully I can ensure the replacement works smoothly! 2 other 'issues' - the bottom 'feet' have washers on them, they come off easily. Make sure when you wash, use, put away that they're all there! Also, it's apparently easy to misplace/lose the cleaning tool. I'm going to use a marker pen and identify the item. I watched a friend use the VIDALIA CHOP WIZARD - so I was sure the product works. She purchased 3 of them. I also washed and assembled hers. Just bought one for myself, and lo and behold, the right 'hinge' is too big for the top to slide over. (The left side is fine.) Obviously a design defect in some of them. My plan is to exchange mine - hopefully I can ensure the replacement works smoothly! 2 other 'issues' - the bottom 'feet' have washers on them, they come off easily. Make sure when you wash, use, put away that they're all there! Also, it's apparently easy to misplace/lose the cleaning... » Read More I watched a friend use the VIDALIA CHOP WIZARD - so I was sure the product works. She purchased 3 of them. I also washed and assembled hers. Just bought one for myself, and lo and behold, the right 'hinge' is too big for the top to slide over. (The left side is fine.) Obviously a design defect in some of them. My plan is to exchange mine - hopefully I can ensure the replacement works smoothly! 2 other 'issues' - the bottom 'feet' have washers on them, they come off easily. Make sure when you wash, use, put away that they're all there! Also, it's apparently easy to misplace/lose the cleaning tool. I'm going to use a marker pen and identify the item. « Show Less
342352
If the base is sold separately it would be nice. It seems that's where it breaks but love the chopper.
1554811
After 2 years the boom hinge broke on mine and I had it also happen on a replacement after some time. I bought a package of 5 replacement booms for $20 and always keep a spare available. So far I have only needed to use one.
130465
It broke a long time ago, not a good investment. I do not remember if it separates from the base.
1600756
I would contact Leifheit company & explain that it cracked on 2nd use & ask then for a replacement base you can find them by doing a google search then click on the contact that's where you can explain your problem. That's the only way I know of to get one, good luck. Rose
1764125
Sorry. I don't have ours anymore as it only lasted a few months before it broke.
1502171
You can buy it from us. can you send me picture of the broken part so we can give you the right price?
1857356
Just buy the whole thing- chances are that the handle is soon to break anyway and you can sell the rest on e-bay if you like. All the best
1149168
I will sell you mine for $250. Slightly burned in, er use. (I'm kidding, naturally. Unless you *really* want it, then it's $275)
1619140
yes probably. it was just the black cone-looking handle that snapped off. You could perhaps drill some holes in the bottom 'Ring" and screw it to a board. Hard to explain but I was drilling hinges so was hard to clamp it flat with the hinge having it's part protruding.
2158735
I had to change mine due to t he fact the top portion broke off. It worked perfectly. Since this is ebay, I would shop around to find one that does. P.S. I used Amazon to purchase mine. The information on Amazon vs Ebay is so much clearer.
283567
No, thanks. I do not see how that would be feasible. However, the seller might sell individual parts.
213808
It can be unscrewed I believe but in any case you can buy it sans the base like I did.
336232
If it is broken you might need that broken part.And i believe it is kind of hard to find that piece but you can try searching it online sometimes people take parts out of their old ones and sell them online.
892938
Oh gosh, sorry, I really don't know if you can buy a part replacement...but it seems very sturdy and I pretty much use it everyday and so far nothing has broken etc. - another customer has helpfully provided an 800 number below so I hope that helps you.
1819122
Sorry I don't know either since mine was intact.. Maybe you could contact the seller about it?
845291
not sure mine broke , only using the top part for now. Would not buy it again.
449189
I would contact the seller. But I bet you would have to replace it personally with cash, due to wear and tear.