My cirago drive powers up but no longer is being recognized by the pc. what to do? it&rsquo;s 5 years old; used nearly everyday.
144449
I still have mine and it is working fine! But I guess you will have to open it to find out if it is the case or the hard drive.
1548171
Mmm ,,, What install/set Bios?? ... I put mine in and the system recognized it as drive g: and Done. Could be a bad drive as Andre says ... Try formating. My Sys is Win7/63bit HP Elite. If your replacing C: then use the transfer program from WD Free and works great.
2047179
I also had my fan mounted backwards in the enclosure that I purchased from another online store. I just unscrewed the fan and mounted it correctly. I have had the Sabrant drive enclosure for over 3 years without any problems with drive recognition. It is truly plug and play.
1196658
I wish I could answer this one for you. It sound to me like your computer isn't recognizing the it as a disk and for some reason cannot open it. It could also be corrupt or broken. my advice is to To contact the company would you bought it through amazon and see if they can give you some advice.
1386248
I have never use the "safely remove drive from pc" function. I just unplug it, and no data is lost or corrupt. My previous drives are still working fine. It may not be the right answer but is one that has worked for years without issues
45931
It should recognize is, there should be an updated drive to view it. Check the Seagate website for that.
860461
If the old drive worked I can see no reason why the new one wouldn't do the same. Make sure all your drivers are up to date. GK
367938
no it's a piece of junk send it back. I tried it in 3 different computers with 4 different drives emailed to me from the company and never got it to work. All I got for the seller was a sorry and to send it back to some place in China at my own expense. also they have poor tech support not really knowing their product.
1614048
Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps! Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the... » Read More Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps! « Show Less
101142
Here is a link to a firmware update- Your drive may already have this update but give it a try.http://www.pioneerelectronics.com/PUSA/Computer/Computer+Drives/BDR-207DBK
2095581
I've had one of these for a year & a half now. For most of that time I've had five USB powered drives (Two SimpleTech, and three Seagates) plugged into it with no problem, as well as at least four other externally powered USB drives and various flash drives.That said, today, when I went to save a file I was working on, I found the drive was missing. In fact, all the USB powered drives plugged into it were not spinning. Not sure if it's the unit itself or just the power adapter, but either way, I now need a replacement.
938311
Not if the drive is truly dead itself. You PC drive is connected internally to the motherboard. This device simply connects a drive through USB and then to the motherboard. If some other component in the PC rendered the drive unreadable (to that PC) then you could have some luck removing the drive and connecting it via USB to another machine, thereby bypassing the other components. Both the physical connection and the internal circuitry of both must be compatible on the USB adapter. I would get a Coolgear adapter or try this one: SATA Hard Drive & Optical USB Adapter Kit COMBO Not if the drive is truly dead itself. You PC drive is connected internally to the motherboard. This device simply connects a drive through USB and then to the motherboard. If some other component in the PC rendered the drive unreadable (to that PC) then you could have some luck removing the drive and connecting it via USB to another machine, thereby bypassing the other components. Both the physical connection and the internal circuitry of both must be compatible on the USB adapter. I would get a Coolgear adapter or try this one: SATA... » Read More Not if the drive is truly dead itself. You PC drive is connected internally to the motherboard. This device simply connects a drive through USB and then to the motherboard. If some other component in the PC rendered the drive unreadable (to that PC) then you could have some luck removing the drive and connecting it via USB to another machine, thereby bypassing the other components. Both the physical connection and the internal circuitry of both must be compatible on the USB adapter. I would get a Coolgear adapter or try this one: SATA Hard Drive & Optical USB Adapter Kit COMBO « Show Less
926434
Although I don't own this particular drive, I am here as I am looking to buy this one also to add to my two other Seagate 500gb Freeagents that I already have that have been working flawlessly for me for over 12 months now. I honestly think that your experience was most likely caused by a faulty unit. Without knowing your computer configuration (windows, mac or linux) it's hard to say if any extra steps would need to be taken to set it up, but for a windows or linux based pc it should be simply plug and play in my experience. As you see on this site, there is only one bad review of the product. If you think about how many of these must get sold every year, one bad review is pretty good as almost everybody will take the time to complain, but very few will come back to write a positive review as a working product is what most people expect. So I guess the short answer from me is yes, I would give this drive a second chance, but then again, i may be biased by my great experience. I hope that this is of some help to you..
2010926
Is it ( the memory card) recognized by the computer when it''s plugged in? If not likely a cable/connection problem. Is the USB port working? Try a thumbdrive with files already on it.
1616895
i'm looking at the bag and the drives and the card which comes in the package...and plugged into compt. sorry it says nothing...www.centon.com may be able to help. i will always buy these...grea product for what i'm looking for...tks
127406
I had a similar problem on Windows 7 after using a USB portable drive on a trip with my XP laptop. I plugged it into my Win7 desktop and the device was recognized, but did not come up with a drive letter. Using the control panel disk manager, I found and error message that it was offline because of some kind of a resource conflict with another drive. I was able to correct the problem by using a right click in the disk manager to put it online. I think this is a Win7 bug, not a problem with the drive.
914719
Never had that issue with this item. try unplugging all cables and then try plugging the drive into the wall, with out any cables to the computer. If the problem persists, contact WD. Hopefully you are still under warranty, and they can get you a replacement.