i bought this but returned it because after dispensing a few glasses, the system was flushing huge amount of water on the drain. Is this normal?
325318
I believe the ratio is about 3 to 1 for the stock system without a permeate pump. It seems like a lot but realize the average person uses 100 gallons a day for showers etc. So, for a gallon of pure water a day you use 4 gallons total. I feel itis well worth it. However, I purchased a permeate pump which reduces waste water and increases pressure. Still cheaper and better than bottled water.
325319
Yes - all ROs flush about 3-4 gallons for every gallon filtered.This one, like many, recharges after the tank is depleted - so one glass empties the tank after which it recharges for perhaps 30 minutes.
325320
It is normal for the drain. It will be nice to find a way to recycle the drained water for the garden!
325321
Yes, but I can not tell you how much water. I would not call it a "hugh" amount however.
325322
I read the spec on the ratio between purified water and drain water but can't recall the numbers. The amount of water used in the process isn't something I notice but if you are concerned about this compare the ratios between purifiers to get a baseline. My purifier continues to provide trouble free service. Very satisfied.
2222727
No, not normal. Mine was fine. Probably needs to be unscrewed and re installed with some teflon plumbers tape around the threads. Good Luck.
1170994
SOLVED!! My RO system made a gurgling/dropping sound for several minutes each time I used it. Tried all the suggestions I found to no avail. I finally solved the problem... The drain line, going into the sink drain, had a low spot. (The drain line had a section that sloped upward to the sink drain). I shortened the tubing by a couple of inches so the drain line now only slopes down. Problem solved!!!!!
1697927
I just bought this unit in December and I have the exact same problem. I love the unit. It is on my bedroom carpet so I am going to try to put a mat underneath it to see if that helps and I will try to change the water level a bit as another person suggested. My guess is that the water sensor works well and the system needs to be level. Someone else told me to put it up at the highest setting and that may help. I really don't want to have to replace it and its too late to return. It really is an awesome unit. Looks great too
2020383
That is the overflow because the drain line connected between the sink-top tap and the p-trap is not draining fast enough. They designed it this way. This is also the water you hear dripping all the time. The drain line works by gravity so make sure it is not kinked or looped so that the water can run downhill to the p-trap
1708879
Mine does that too....I have had it for quite awhile and it works great. I think it has to do with the dispensing system, a "ball" of sorts that goes up and/or down as the water goes up the tube and out the spout.
1872333
that sounds reasonable to me, but don't forget to check it every few wash loads. once the filter bag is full, the water will overflow onto the floor. Also, if you bought these because of backups in the past, you might want to spend $100 or so and get good plumber to snake your drain to get it good and clean.
198151
No! We have had 3 clogged toilets on our septic system since we tried this TP out. Will go back to our other brand.
4718
No, it should fully drain away. Perhaps there is something wrong with the connection, or the pipe is blocked?
2146420
Ours did the same thing. If you start googling reviews on it, you will see that this is a common problem. It is almost impossible to get rid of. The company says that it is because you live in an area with REALLY bad water. Therefor you need to change the filter every 1-2 weeks. A scam in my opinion.
1645803
I'm sure there is some since I have the system connected to a drain line, but it's not something that I've ever noticed. There's no noise and I haven't seen a noticeable increase in my water bill since installing the system. I recently had to drain my pool and refill it. That made my water bill go up about $25 for around 12,000 gallons of additional water for that month. With that said even with waste water from the system it is not going to spike your water bill once you install it. I hope this helps. You might contact the manufacturer for details.
1389850
I have had two units now and they both have done this. My husband and I think it's due to hard water and the mineral build up. You can deep clean it, we have used a mineral cleaner on it not sure what the company would think of that. However we are back to having to get a new one due to build up. We will try distilled water only next time.
1030947
I never have any sitting water in the sink itself, I assume theres a small amount in the pipe below the sink, which is why i always run the drain an extra couple seconds after use. But I never have any sitting in sink itself. Mine was professionally installed though, so I can't be of much help on if yours is installed incorrectly.
388172
no answer i have the same problem. the filter takes nothing outwhen back flushing not happy good luck
359493
Yes its normal. Just let the water run for about 5 mins and it should be good
1170992
I had the same issue here with the system making a loud bubbling sound when it is operating. The solution was to open up the hole in the drain to 3/8", so it matches the exit opening in the drain saddle. Initially, I had followed the assembly instructions and only drilled a 1/4" hole, however, this creates a small cavity between the black 3/8 drain hose and the 1/4 hole in your drain. Water and air accumulate there and create nice bubbler and its sound is amplified through the drain pipe. Now, with the enlarged 3/8 drain hole and making sure it is lined up with the drain saddle, I don I had the same issue here with the system making a loud bubbling sound when it is operating. The solution was to open up the hole in the drain to 3/8", so it matches the exit opening in the drain saddle. Initially, I had followed the assembly instructions and only drilled a 1/4" hole, however, this creates a small cavity between the black 3/8 drain hose and the 1/4 hole in your drain. Water and air accumulate there and create nice bubbler and its sound is amplified through the drain pipe. Now, with the enlarged 3/8 drain hole and making sure it is lined up with the drain... » Read More I had the same issue here with the system making a loud bubbling sound when it is operating. The solution was to open up the hole in the drain to 3/8", so it matches the exit opening in the drain saddle. Initially, I had followed the assembly instructions and only drilled a 1/4" hole, however, this creates a small cavity between the black 3/8 drain hose and the 1/4 hole in your drain. Water and air accumulate there and create nice bubbler and its sound is amplified through the drain pipe. Now, with the enlarged 3/8 drain hole and making sure it is lined up with the drain saddle, I don « Show Less
625333
I change the water a lot. It's just part of my kitchen routine. I wonder about your water type. We have really good water here but I have been places where the water had a strange taste. I love this dispenser.