The prongs that attach to the band fell off. Is there a replacement part so I can wear the band again?
326687
Sorry to hear about that .. Just email me at pattyp@sportbeatny.com your full name and address and color and I will get another one out thank you
1273190
You have to put the band back on. Easy to take apart, mine showed up with it off too.
1865127
I had a similar band with the fitbit -- stupid stupid clasp design for such and expensive piece of equipment. I went to my local hardware store and bought two little black O-rings and put them on. They work wonders in holding the clasp in place. Even when the clasp loosens, (which it frequently does) the wrist band doesn't fall off.
669081
You can send it to Mag Instruments for repair. Another answerer has provided the phone number.
2198563
They cannot be purchased. I contacted Beachbody directly, and confirmed that they do not sell the bands separately. My guess is that replacement bands would constitute 75% of the cost of full replacement, so it's not worth it to them. It's too bad, since they're made to be replaced.
2044765
This honestly never happens to me but you can try dipping the end of the band in alcohol and sliding it in. Leave it alone for 24hrs. If that doesn't work, I would try some gorilla glue. And then slide it in.
2108453
I would need to know more about what you are talking about to possible help you. But if you have a watch like I have I had to find a very small screw which was holding a very tiny piece of metal resting on the battery. I needed jewelry tools.
188480
I can only say that my wife is having the same problem, with one original band and two replacement bands (from this supplier) broken so far. To me this would suggest that it is a poor quality design since two different suppliers can't make a band that will last even with light duty usage.
1294773
Sorry I don't have any suggestions for replacement parts. Since the strap was broken when you received the shipment, you're probably better off just returning the entire thing to Amazon for a full refund, then ordering a new gravity bar kit.
82626
I got the older production and it did not. But i had no problem with the band coming loose at all. I am using fitbit charge now.
29459
I am sorry but we do not sell any watch parts or bands. You can always contact the manufacture and they can seek you any replacement.
2113046
The part for the mic broke on mine too... sorry I dont know if it can be replaced.
1475782
I do not know if you can or not. But looking at the watch it appears as though the band is replaceable - there are pins, it is a separate piece. The band seems really strong and very sturdy. I am not worried about my band at all.
1269722
Yes it took me a while. Pull the clear plastic top off, DO NOT try to unscrew it, just pull it straight. Then loosen the screw at the top of the band, again DO NOT take the screw right out, just loosen it. You can then wriggle the band off and replace it with a new one and retighten the screw and replace the cover. I hope that this helps.
1865126
They have alleviated this as mine came with the vivokeeper. I have not had any issues with thr band popping off. I got mine in kate October 2014
706632
You will have to be the judge of that. My fist band lasted 12 hours and the replacement they sent me showed up broken.
1074750
the band is adjustable but after overayearof use it broke .The plastic just broke where it adjusts around your head.Its sad since the unit is otherwise very well made and works well.They need to make a better adjustable head band as used on my welding helmets.Also the cloth surrounding the adjustment knob meeds to be double stitched as it has come apart at seam.