has anyone else had issues with this unit cutting in and out with audio?
333423
I've had the unit for several years with no problems. However, when you switch functions from TV/ Cable to DVD it automatically switches the audio source for you. But, when you switch back, you have to manually reset the Function to TV / Cable. Hope that's all your problem is.
14640
Hi, please send us more details about your concern at socialsupport@am.sony.com, give us your contact details and the exact model number of your unit so that we can assist you further. Thanks. Ely.
333424
Yes. When unit heated up got open circuit lost audio. too expensive to repair. bought a refurbished unit from amazon and had no problems since.
1818457
Same issue here. I already sent one back to Onkyo for replacement, and the replacement does the same thing.
1066276
Hmmm, I've not had this issue. Generally I use the usb plug on the unit and then can use its (somewhat primitive) menu via the tv/monitor. It works through all the channels for me. I suppose if you're looking for a 5.1 or 7.1 situation then it would depend on the audio file type. I hope this helps...
323496
Same issue here...my unit is about 5 months old and the sound just stopped working...help...anyone?
1622993
Yes, I too have had problems with the sound - cutting in and out - crackling on some stations. However, this TV is much better since I switched to Direct TV satellite from my local cable system.
1111355
I had a similar issue with my onkyo receiver. Having the cable plugged into my phone then restarting seemed to take care of it kind of a pain in the ass cause I needed to do it every time.
678117
Yeah it is not normal for that to happen, i have used it daily for around 8-10 hours and i never had any audio cut off
1035465
No I haven't had any issues with either of mine. Do you have the audio enabled?
222291
I get the same thing. Was considering returning the unit because of the aux input noise.
1091050
It seems the problem is sometimes interference with the WiFi. I was advised to move the speaker closer to the WiFi and that did improve the situation for me. It still cuts out sometimes, and I may only be able to "fix" that with a WiFi that has a bigger range.
943822
I didnt have an issue with mine.You have it the receiver to automatically detect and send audio?Maybe try a different HDMI?
175836
Although I have not had that specific problem, I did have to call Underwater Audio twice and was delighted both times with their customer service! I would not be surprised if they sent you a replacement. I actually talk to people about UA customer service as being the absolute best that I have ever encountered so I am very optimistic for you! Let us know the outcome.
1536063
Have you tried to call their technical support? They were really helpful when I called them. Also, you can always return it. I returned my first one since I had some issues with the sound and got a replacement and it is perfect. Check the HDMI Cable too. You may need to try another one in case it is bad.
2264040
Exact same thing happened to me. I am in the process of shipping it out for repair. The unit is of terrible construction and the electronics flaked. I actually got a sub -woofer and wireless surround speakers for my TV which are 10 times better.
323492
Mine worked fine for a year, then the sound cut out a few weeks after I added another camera. I unplugged the camera's power cable and re-plugged it for each unit (unplugging from the camera, not the wall) and the sound came back on.
776875
Yes, I'm sorry to report we had similar trouble: It knocked out the sound to our whole TV system, which is hooked up through a stereo. We eventually got it back, but every time we plugged the splitter back in, it knocked it out again. I wound up returning it.
1954037
I've been using mine rather heavily since March 2013... zero problems with the sub (and I think my neighbors would agree with that statement). I've had problems with intermittent audio drops when running optical out from my TV to the Onkyo; however, I rewired using all HDMI and it seems to have resolved that issue - unsure whether that was an 'onkyo problem' or a 'vizio problem', but rewiring fixed it either way.