"65000 for entire life"- that's not the point, the question is what do I do if cartridge breaks after 1 year of usage (&amp; u misadvertise on your site)
349837
The warranty is 1 year and if you are in North America we can exchange the device however if you are outside of North America we cannot assist you.
942755
My cartridge is exactly the same as yours but I can't find a replacement anywhere.
243018
I guess that I had a similar experience. I replaced the black cartridge several times and worked with help desk. Eventually it came down to replacing the entire print engine. At this point I took the printer to the dump. Sorry you had a similar experience.
93744
I get the same message too. I just ignore it. This has to do with the " remanufactured cartridge " . HP does not recognize that.
509695
I have since used this cartridge and many others with no problems, honestly I didn't look for an expiration date I might in the future,I don't know why ! Maybe you do ?
158260
I hooked mine up and had the same problem. There's an adjustment on the cartridge that should fix the problem. It should be on the instructions. I thought mine was broken and after the adjustment it's been fine ever since.
1151084
On the ink cartridge is the expiration date. The printer detects that day and it will not work after that regardless of the ink in it. On the print heads it is just a guide for you to remember when was the last time you changed that part.
1692862
My HP 6500a is less than 3 months old and it just reads "ink error" I tried all the steps on their website, called their "support team" which told me do the same steps as the website. Then he tells me that I need to get it serviced- did I mention it's only 3 months old?? HP SUCKS!! I will NEVER purchase another HP product.
1967796
thanks, cannonball (clearly a jazz fan!)...i've had this canon since 2007, and this is the first time i've hated it...any thoughts as to who offers the best online deal on cartridges? staples and office depot want almost $90 for the color and black...price has gone up $40 in 6 months. insane.
564372
I do not have it. Sorry. Usually the expiration is once the seal on the cartridge has been broken. Additionally if it sits unused (as in weeks to months) it will dry before the expiration date.
2149336
Mine lasted 6 months(it depends how much you print). Keep printing even when the display tells you you need to replace the cartridge. You will know when to replace by the page appearance.
1060635
Remove ALL cartridges and reload. You my need to do so more than once to get around the message.
1309031
Sorry, I bought over a year back. I would call customer service or go to their website.
1379911
I have never had a problem with the cartridge not working because it had expired. I think it is a way to make more money on the ink.
848589
There are expiration dates, that are hard wired into the cartridges themselves...i have had some old cartridges(that i left in storage) that when i put them in my printer said the cartridge was expired..... i have not ever received and expired cartridge(s) from the seller. My current cartridges are not expired and are working just fine. I do not know the shelf life of the cartridges, you would have to ask seller.... Hope this helps.... cheerio
2271685
I've changed printers so I don't use that cartridge any more. I had one problem with a vendor that sold me two already expired cartridges, but he credited me. I haven't had any problems with other vendors. That particular vendor has excellent ratings, so I would trust him/her. The great thing is that if you're not happy with a purchase, Amazon.com will make it right!
1643637
I am still using my first cartridge, so I cannot be of any help, but can you contact the seller to inquire about your problem? I see someone else had a problem, so I will be on alert when I change to the new one. Sorry I cannot be of more help. bummer...