I bought this coffee pot for my husband for Christmas. He used it once and was washing it to use again when the base for the purculator tube came off. It was only attached by 4 tiny spots. All it is good for now is to look at. I looked on and in the...
353416
Same thing happened to me. No luck with the company. I went to Walmart and bought a camping perc and took the tube out of that, put it in the Paula Deen pot and haven't had a problem
334963
I returned this coffee maker to Amazon and a piece fell over and ended up in the coffee. They refunded my money and I then bought the Mr. Coffee 4 cupper. I did put this info in immediately - it should have been there. With the Mr. Coffee I use 4 spoons of coffee and put the water level to 2 cups. It makes one mug sized cup of very strong coffee - exactly as my husband likes.
1611996
The carafe worked super for storing coffee - it kept coffee reasonably warm for an extended period with no "off" taste - cannot compare to glass pot - last few coffee pots I have used other this Bonavita have used stainless steel - again this Bonavita made superb coffee - the problem was it stopped working - broke - within a few months of purchase - for this much money I expected it to last a couple years anyway
715880
OKAY this is what he said: I took the coffe machine apart. Some of the tubes were a bit trickey to get to and to get back on but it was fun to figure out. The top of the machine is where the hot watter bubbles up and then is dispursed into the coffee drip area. The cover the directed the bubbles from up to over just snapped into place. There is a grove to help seal this cover but ours did seal right. I removed the cover, put a thin line of silicone sealant in the groove and re-installed the cover. I let it dry for a few days so no silicone would seep into the bubbles then into the coffee. It seems to be working. OKAY this is what he said: I took the coffe machine apart. Some of the tubes were a bit trickey to get to and to get back on but it was fun to figure out. The top of the machine is where the hot watter bubbles up and then is dispursed into the coffee drip area. The cover the directed the bubbles from up to over just snapped into place. There is a grove to help seal this cover but ours did seal right. I removed the cover, put a thin line of silicone sealant in the groove and re-installed the cover. I let it dry for a few days so no silicone would seep into the bubbles then into the coffee.... » Read More OKAY this is what he said: I took the coffe machine apart. Some of the tubes were a bit trickey to get to and to get back on but it was fun to figure out. The top of the machine is where the hot watter bubbles up and then is dispursed into the coffee drip area. The cover the directed the bubbles from up to over just snapped into place. There is a grove to help seal this cover but ours did seal right. I removed the cover, put a thin line of silicone sealant in the groove and re-installed the cover. I let it dry for a few days so no silicone would seep into the bubbles then into the coffee. It seems to be working. « Show Less
2031300
My advice is do not buy this item. I owned this pot for less than 2 weeks and the heating coil (which is exposed to the liquid) melted through the bottom of the pot. Luckily the surge in power blew the fuse and the coil cooled down before igniting my car. Before this happened, I thought I had purchased a wonderful item, although it had blown a fuse one other time before the final meltdown. I think that this pot has a serious design flaw.
1248385
It sounds like it may have broken off. When I received my teapot it was already attached. You shouldn't have to attach anything.
914731
There is a stop valve that is engaged when the coffee pot is not in place. Perhaps that valve is not properly pushed up when you put the coffee pot in its spot.
2074454
Hello, sorry, I cannot help you. I have great condition of my coffee pots. Because I bought in Amazon two pots different size for only $19 with free shipping-I think more easy just buy a new one. Try ebay to check parts. Regards. Merry Christmas
1176944
Hi Victoria:I delayed answering your email because I wanted to be 100% sure I was correct. I went home and made a pot of (Mountian Blue) coffee. I filled it up to 5 cups - on the glass carafe it was just a tad under the max line and not a drop spilled. So short answer your pot is defective :(
1106923
Mine died after 8 months, and there is no warranty or parts! Get a new one for $129.99....it's not that great! I opted for a Mr. Coffee espresso at $32.00 with a real warranty and a great steamer. Just using it as a steamer more than pays for itself!
878194
we had the same problem, and actually found it was an issue with the cups we were using. we took apart one cup where the brewer didn't give us a full cup of coffee, and compared it to one that did. the short-cupped one was missing a filter paper thingy in it, so we don't buy those cups anymore. the only other thing we do that others might not is run it without a cup at 4-5 times a week - my 11yo son uses it to get hot water for oatmeal in the morning :)
805796
I would not recommend it, for it is too delicate. It is to be used as a tranfer pot for your already boiled water source and for serving and/or steeping.
1807171
I am not pleased with mine...after using the first time spots appeared in the bottom of the pot. Looked like coating popped off in little spots...bottom was still smooth but discolored. Will not order any more of this brand.
1067110
You would have to check with K&H; about that. Frankly, living in CA I don't use it for more than a few months at a time. I am assuming, it is probably no more than a coffee pot, etc....but, don't know for sure. I do know that my cat uses it and seems to like it. Hope that is of some help.
237573
I do not recommend this kettle to anyone, because there are design problems. I purchased two and returned both less than 30 days. Please look at it carefully, the base is not big enough and the plastic cover easily melted after only few uses. However, it is beautiful.
2199122
I have owned three of these coffee pots. One had the same problem. I had to pull out the instructions and follow them exactly. This particular pot required cleaning OFTEN. I hope this helps.
1418159
That's a good question, I've been looking for the valve and there are no sights that offer spare parts. I feel jipped as I bought the pot in January and used it for 4 months and the valve no longer works. I went to the forever site and left a comment, but of course no on got back to me..