I'm worried. Faucet just arrived and hasnt been installed, but the sprayer doesn't stay in place firmly. Will this be rectified when it's installed?
340821
It should be fine. Once you install it the weight hangs down to keep the sprayer in place.
340822
It should. Mine did. It's very firmly in place. The sprayer on my old faucet also became loose when it was disconnected from the sink. I wouldn't worry about it.
340823
This has not been a problem. There seems to be a magnetic attachment inside the nozzle.
1223968
We had the faucet installed by a plumber and have not had a single problem....other than not positioning the handle completely off. We are quite pleased with our faucet!
2157494
MY SINK came with a drain. The sink, waterfall faucet are great --- look even better than picture. BE CAREFUL WHEN INSTALLING. We have a 22" wide counter top - so we were concerned with the spacing of the faucet to the back of sink. Our spacing is like insturctions BUT should be 2" between the crook in the faucet and the back lip of the sink --- if not, the water from the faucet is right on top of the drain stopper causing the water to splash a lot. Mounting sink also needs special care --- glass sink is not always perfectly flat and may wobble. Use a sticky (2 sided) foam pad around the hole to secure sink and eliminate wobble. Hope this all helps. MY SINK came with a drain. The sink, waterfall faucet are great --- look even better than picture. BE CAREFUL WHEN INSTALLING. We have a 22" wide counter top - so we were concerned with the spacing of the faucet to the back of sink. Our spacing is like insturctions BUT should be 2" between the crook in the faucet and the back lip of the sink --- if not, the water from the faucet is right on top of the drain stopper causing the water to splash a lot. Mounting sink also needs special care --- glass sink is not always perfectly flat and may wobble. Use a sticky (2 sided) foam pad... » Read More MY SINK came with a drain. The sink, waterfall faucet are great --- look even better than picture. BE CAREFUL WHEN INSTALLING. We have a 22" wide counter top - so we were concerned with the spacing of the faucet to the back of sink. Our spacing is like insturctions BUT should be 2" between the crook in the faucet and the back lip of the sink --- if not, the water from the faucet is right on top of the drain stopper causing the water to splash a lot. Mounting sink also needs special care --- glass sink is not always perfectly flat and may wobble. Use a sticky (2 sided) foam pad around the hole to secure sink and eliminate wobble. Hope this all helps. « Show Less
324723
I connected my filter unit to a non-sprayer faucet. I had other questions when I first bought my unit and connected directly with the manufacturer. Their information was accurate, complete, and thoughtful. My suggestion would be to hear what they have to say about your options.
1912773
I don't know- heres what you do. Take a pic of the faucet & the pic on Amazon, then email Moen customer service. They helped me out of the same problem.
639339
Sorry! Can't help with your problem. Out faucet was installed by a plumber and we have not had any problems whatsoever.
1149178
if no one responded, I can definitely copy mine for you and email it to you - our plumber said our faucet looked refurbished however after two weeks of use, he confirmed its good quality and fingers crossed it stays that way!
1573870
I installed the sink/faucet. They work very well. My wife and I HAVE NOT encountered any loud noises when turning the water on - in fact our faucet runs rather quietly. Has anyone encountered the sink not fitting flat, having a slight wobble/turn? Thanks
1250303
Have replaced at least a half dozen since original purchase of faucet with no installation problems ,least so my wife says. She's the installer since I can't fit under the sink cabinet. Sorry I can't be of more help. Sometimes it's a bear to remove tho'.
1817865
Thank you for your inquiry.Please check to make sure your plumber attached the round weight on the hose under the sink? It comes with the faucet. This could be the issue.Kind Regards,
1327162
Placement of the faucet is important. Our plumber did a wonderful job so it didn't splash when on full force.
1992003
There is an hexagonal screw at the bottom to tighten the faucet to a press-fit adaptor (coming with it). But make sure that the inside pipe is well tightened (to a stud) otherwise the faucet will still move. I found difficult to make a perfect install. Best
1470312
My faucet flows perfectly. You should have your pipes check. Pebbles can disrupt the flow.
639340
WOW!!! The first thing that I would do is not use whoever installed it the first time. These are pretty reliable faucets. I had my issues installing mine, but with an inventive friend we overcame the problem. Nothing that related to your problems. If it was a one person install, you may need to go back, remove the faucet, and reinstall with some one holding the faucet from above while it is tightened from below. It sounds to may as if the fittings were not seated correctly the first time around. good luck!
2144889
The faucet sprayer head is pulled up by the internal hose being weighted by a clamped weight that hangs free under the sink. It works well as long it's adjusted to hang free underneath. I have had three homes and have put this specific faucet in each, the last install being 2/2014. JB
2040280
I absolutely love this faucet and sprayer and haven't had any issues with leaking. I did have it professionally installed. Perhaps that made a difference? Good luck!
1590742
If the whole assembly is loose on the basin- NO - Look under the sink and find a nut that tightens the bracket that holds the faucet assembly to the sink. I had a similar situation when we installed it. Had to tighten a couple times - if you are familiar with thread locker, you might want to put a dab of the blue, non hardening nonpermanent locker on the stem where the nut tightens. I might have used a dab of pipe compound or even soft permatex - forgot which now but its stayed tight for a couple yrs now. Good luck with it.