how come when i received the product and turned it on using 120v wall outlets, it doesn't dim...??? is it only me or there are some routines to do?
340384
You will need to leave the light on full power for a few minutes before using the dimmer
1184391
The red light won't stay on. I've plugged it both in the wall and on my computer and I have no indication that the charge is holding. Is this happening to anyone else or should I return it? I only got it today.
404242
This might sound crazy, but did you turn on the power button? It does not automatically turn on just because plugged into the wall... I've had mine for over a year now. Still working perfectly. Very happy. Good luck!
2251835
I was not able to dim mine. Maybe I don't have a dimmer in operating condition
1564683
I've installed several of these with mixed results...Most have failed completely, and I've tried to return two each that have never been opened without any results...There are better products available for less money...!!!Try Amazon #B004X4O1NG - EVER RF Dimmer of LED Strips, LED Ribbon, LED Lights, Wireless ControlThese are the best buy and I've experienced no failures and in power outages they return to whatever state they were in prior top the outage.Good luck
1328785
I would return it if it is not even lighting up. Mine works well with the batteries. It sounds like something might be wrong with the unit. It has to light up to work. Good Luck!but
733043
I do not recommend this product. I had it for such a short period of time- because it didn't work correctly- that I don't remember if you can dim it. I don't believe you can.
258646
There is not much to the unit, so if the light is on and the dial is to high, you may just have got a faulty one. I would try another outlet, in case there is a minimal power issue on that (to be sure), otherwise if its not heating up on your first try, it maybe defective.
92052
This light is like any other. Hook it to 12 VDC and it will light up. There are 2 circuits in the light and depending on which one you connect to will make it brighter or dimmer. Just make sure you have the width and that it won't be in an area where it may be impacted. There are only 2 small dog ears with screws that hold it on.
914658
I'm with Ron, it must be the switch; though it's hard to imagine how one of the "old-fashioned" mechanical on-off wall switches could do this? If you have a rheostat (dimmer switch) or an electronic switch controlling these bulbs, the glow is more of a possibility.
1511222
The dimmer has a way of lowering the minimum brightness setting. If you read the instructions, it is under the "Setting Minimum Light Level (Programming mode)" in the "Operation" section. That said, when I tried doing it, it didn't bring the brightness level down below the default setting. So, maybe you can bring it up, but not down further than the default. We ended up putting lower lumen bulbs in one room where I wanted the minimum brightness to be lower.
1398722
Hi- we have the EXACT same issue. On top of that we can't get the remote dimmer switch to work. How about you? We've been so busy that we haven't had time to contact Hunter Douglas. Paula
73380
I think you could dim it from the switch also.... I know you could from the dimmer, however I did away with these type switches.....they started coming on by themselves. I went with the heavy duty models and never had any more trouble.
999130
I didn't use a dimmer, but yes you can Plug to the outlet and control by wall switch. I think you can replace wall switch by dimmer too
62990
No those were the only instructions I did and it came on. You might have gotten a blown out light. Try plugging it in where you know electricity is working to make sure it's not your outlet. If that doesn't work definitely get a return label for a new one. Hope this helps!
970669
Romulo, I do not use it in a situation where I would need to dim it. These types of lamps use so little energy any standard switch should do . Returning to the dimming question, I suggest calling an electrical contractor.
1765786
Two things about dimming. My dimmer was not compatible. Check the Philips list of ones that work perfectly. In spite of not being compatible they would dim way down. I dimmed the hall lights so our Video room would not have a glare from them. My guess would be over 80 dim. Not as good as old fashioned dimmers on a dinning room chandelier with incandescent lights but fairly close. Also be sure you have enough lights to meet the lowest wattage needed for the dimmer. Sounds complex but it isn't really. If you would like the PDF file with all the dimmers that work email me. I lost the site but have the list jhsnowden@ev1.net