The instructions say "Rotate to front until the tray snaps into place on the frame." Mine does not snap into place. What am I doing wrong?
323262
It is differ cult to snap on. Make sure you are latching on to the back of the board far enough. Then pull up until the metal fits in the groove.
286721
Yes, mine is also very slack. If the tray goes a little to the right or left, it fall off the tracks. You have to slide it in right in the middle and it stays. It should have been built just a shade wider for a perfect fit.
795304
Just received mine, and it snapped together and turns easily.Make sure yours is fully snapped down - if the end isn't all the way out, it will create friction rather than allow the rotating section to turn.
308193
I still have the software on my comuter for this printer. Take the paper out of the tray. Grab the entire tray mechanism (photo and larger) by the back end of tray (printer end). Wiggle it a little, then press down carefully on the back of trays (printer side/not front) and see if it clicks into place. The "help" says this is for when the photo tray won't dis-engage, so try it. Maybe when you loaded it the trays lifted a little. Also, this printer seems to have an issue with overloading. Put the paper back in (don't go above the top of the paper guides) then slide in the guides till they touch the paper. See if the top tray will swing down. That's all the menu had, sorry. Hope it helps. I still have the software on my comuter for this printer. Take the paper out of the tray. Grab the entire tray mechanism (photo and larger) by the back end of tray (printer end). Wiggle it a little, then press down carefully on the back of trays (printer side/not front) and see if it clicks into place. The "help" says this is for when the photo tray won't dis-engage, so try it. Maybe when you loaded it the trays lifted a little. Also, this printer seems to have an issue with overloading. Put the paper back in (don't go above the top of the paper guides) then slide in the guides... » Read More I still have the software on my comuter for this printer. Take the paper out of the tray. Grab the entire tray mechanism (photo and larger) by the back end of tray (printer end). Wiggle it a little, then press down carefully on the back of trays (printer side/not front) and see if it clicks into place. The "help" says this is for when the photo tray won't dis-engage, so try it. Maybe when you loaded it the trays lifted a little. Also, this printer seems to have an issue with overloading. Put the paper back in (don't go above the top of the paper guides) then slide in the guides till they touch the paper. See if the top tray will swing down. That's all the menu had, sorry. Hope it helps. « Show Less
1480499
Yeah I did this before I built my frame and it worked just fine. Just make sure it is stretched tight.
1954095
Turn the knob around once or twice and end turning with the knob horizontal. It should feel like it snaps in place. Push the sliding button down a couple of times. Then enter code and turn main knob to the right. Hope that helps.
173733
i had that problem for a while but just kept raising the tray and pulling and it would come out, or jockey it back and forth. i no longer have the problem though. make sure it is on a flat surface.
1765398
I haven't had a problem at all. Using opposite corners push them together. Try turning upside down if it is a little stiff first couple times. Pushing opposite corners to reach other. Hope that helps
724121
Mine rotates fine, maybe yours is defective. I've had it for months without any issues.
678554
Flip the bottom over and try to snap in. (could be upside down) I tried the first way too, looks like it should be the inside but it isn't. After turning it, it snaped in easy. (little pressure) then slide one side at a time and snap in place. The only complicated part to me was the lid, make sure to get the hindges in.
803780
Not sure on that one. I try to rotate my pics and save how I want before loading onto memory disk for frame. Sorry.
1297544
You just have to be gentle with it. I think I had mine get stuck a bit. Make sure it's closing the right way. Might be your best bet is to squeeze both ends of one side where it rotates. Just be careful not to break it. :)
1437218
On mine the tray comes out about an inch when it's sitting on the rack. The rack goes in a groove, if you don't put it back there it won.t slide forward.
1070644
You are right there is no way to snap on the tray but the way I attached it was when we were drilling the board to the wall we made sure the tray was in place and once you secure the board and its tight the tray will be in place and secure (between the board and the wall) that's how I did it
1366708
I wish I had an answer for you. A bigger tray may help???Take Care and good luck
1620354
The gun will not come out smooth with the tray. I tried as well. It will work but the ease of it coming in and out will be cumbersome. I ended up mounting it horizontal.
15952
I am not aware of a practice of tray rotating. I did notice that the top two shelves don't get the same amount of heat as the rest. Although, my unit is currently returned for repair as the fan quit working. It's cost me an additional $55.00. I'm not so happy about this.