Used this for the first time and it made a big mess on the cooker top and on my counter top! Does this improve with use? Also the brown rice was not cooked and there was a brown crust on the bottom. What am I doing wrong? Used this for the first time and it made a big mess on the cooker top and on my counter top! Does this improve with use? Also the brown rice was not cooked and there was a brown crust on the... » Read More Used this for the first time and it made a big mess on the cooker top and on my counter top! Does this improve with use? Also the brown rice was not cooked and there was a brown crust on the bottom. What am I doing wrong? « Show Less
315083
I have not had the same problems. It sounds like you need a little more water. I have not had the chance to cook brown rice with it but with white rice i make sure the water level reaches the number inside the rice cooker that matches the number of cups of rice I use. I hope this helps.
315084
The machines do tend to "spit" somewhat out the top. I find that if I rinse the rice in the basket and leave it a little wet, then add 1/2 cup more water than recommended, the brown, black, or other specialty rice comes out moist and there is no dryness at the bottom. If you leave it on the warm setting too long before serving, then you can also get the dryness (crust) from that as well.
2166495
When adding water (or broth, or whatever you use) to the rice, add a bit more than the directions call for. Also, if you're going to leave it on keep warm, add a bit more when you're done cooking.Also, make sure you've washed the rice thoroughly beforehand!
1933005
No success so far. I have same problem with rice cookers. I positively will not buy non-stick, still looking for alternatives. Peter
1191814
The rice cooker I got was defective, the rice was uncooked. Anyway, to cook brown rice, you can either soak it for a few hours beforehand, or add more water, so the rice won't be too dry or hard. Hope it answer your question.
198624
I have used mine several times and as long as I have the proper fluid I have never had this problem, be sure and use proper or more fluid while cooking.
620872
Sorry to hear about that, R. But it could be okay still. My pot has discolored also, and has what looks like bubbles in the finish on the inside bottom. It hasn't effected performance or taste. I would just clean it out good and try it...I'm sure you have by now. Let us know how it went.
2234007
Just be careful not to scratch the non-stick coating. It's when scratched that it causes problems. The cooker includes a plastic spatula, but I'm even gentle using that. I wash by hand.
732025
Hi K. Dudley,Thank you for your post. This rice cooker only made a loud noise once and then never again.... I do not know if maybe something was just not put together correctly... but it totally fine and I love it! I make oatmeal in it every night on the timer for in the morning. yummy!
2257562
I used a two burner griddle on it this past weekend, with the gridle pretty uch covering the whole cooktop. The first day everything went fine. The second day not so much. I must have had the heat higher on the second morning because after I finished cooking and removed the griddle, I saw the grill surface had a 3 inch round sunken/melted portion. I was not happy, but it was my fault. The instuctions caution against this very usage. The grill is probably still usable , but I may get a new one anyway if I can find one. I see they actually have a griddle surface that replaces the grill as well. I do think a pot would be okay, but it might not heat as well on the grill part as the burner part. I used a two burner griddle on it this past weekend, with the gridle pretty uch covering the whole cooktop. The first day everything went fine. The second day not so much. I must have had the heat higher on the second morning because after I finished cooking and removed the griddle, I saw the grill surface had a 3 inch round sunken/melted portion. I was not happy, but it was my fault. The instuctions caution against this very usage. The grill is probably still usable , but I may get a new one anyway if I can find one. I see they actually have a griddle surface that replaces the grill as... » Read More I used a two burner griddle on it this past weekend, with the gridle pretty uch covering the whole cooktop. The first day everything went fine. The second day not so much. I must have had the heat higher on the second morning because after I finished cooking and removed the griddle, I saw the grill surface had a 3 inch round sunken/melted portion. I was not happy, but it was my fault. The instuctions caution against this very usage. The grill is probably still usable , but I may get a new one anyway if I can find one. I see they actually have a griddle surface that replaces the grill as well. I do think a pot would be okay, but it might not heat as well on the grill part as the burner part. « Show Less
1568881
It's a mess. No matter how less rice or water you put in the pot, it still spilt out all over the microwave plate. Don't buy it. Try this one "Progressive International GMRC-220 6-Cup (Cooked) Rice Cooker Set" $16.68 (sold by Amazon).http://www.amazon.com/gp/aw/d/B00J5EXC5M/ref=pd_aw_sim_k_4?refRID=06PZGZW40WF6A32K638B
715915
The same thing happened to me when I first used it. I just reduced the amount of pasta in the cooker and it comes out fine. I do 2 servings at a time.
725275
put food in tin foil works great and no messy pan to clean up. I line the cooker with tin foil and cook soup chili ar anything that sounds better than a sandwich
667783
many including myself have found the inner pot to quickly (in some months) get fine bubbles, blister widely and possibly peel into the food. a replacement is about the cost of a new cooker and nothing is interchangeable if not still made. I never used any metal or scratchy cleaner but I saw how my family ruined pots with them. the damage is different, scratches and fleck, not the spontaneous blistering for following all the instructions.
388388
I've cooked 2.5 cups (US) of dry rice, and it came out fine. However, with this much rice, there was some spatter and mess.My rice comes out best, with next to no clean-up, when I cook 1.25 cups (US) of dry rice, and use 1.5 cups of water. I use the quick-cook setting. The rice mix I use is 1/2 cup of Sultan Basmati Rice, 1/4 cup of black rice, 1/4 cup of lentils, and 1/4 cup of quinoa. In other rice-cookers, I used 1.75 cups of water. However, this cooker seems to use the water more efficiently, so I now use 1.5 cups of water. Note that I prefer fluffy rice to clumped rice. If you prefer clumping, then use the additional liquid. I've cooked 2.5 cups (US) of dry rice, and it came out fine. However, with this much rice, there was some spatter and mess.My rice comes out best, with next to no clean-up, when I cook 1.25 cups (US) of dry rice, and use 1.5 cups of water. I use the quick-cook setting. The rice mix I use is 1/2 cup of Sultan Basmati Rice, 1/4 cup of black rice, 1/4 cup of lentils, and 1/4 cup of quinoa. In other rice-cookers, I used 1.75 cups of water. However, this cooker seems to use the water more efficiently, so I now use 1.5 cups of water. Note that I prefer fluffy rice to... » Read More I've cooked 2.5 cups (US) of dry rice, and it came out fine. However, with this much rice, there was some spatter and mess.My rice comes out best, with next to no clean-up, when I cook 1.25 cups (US) of dry rice, and use 1.5 cups of water. I use the quick-cook setting. The rice mix I use is 1/2 cup of Sultan Basmati Rice, 1/4 cup of black rice, 1/4 cup of lentils, and 1/4 cup of quinoa. In other rice-cookers, I used 1.75 cups of water. However, this cooker seems to use the water more efficiently, so I now use 1.5 cups of water. Note that I prefer fluffy rice to clumped rice. If you prefer clumping, then use the additional liquid. « Show Less
737018
For brown rice I use more water and it comes out fine - don't think it knows what kind of rice you are cooking
2137291
It sounds like a defective cooker. Apparently the temperature sensor inside the unit does not know what is going on.I would try contacting the manufacturer.
1080228
Sorry, I forgot to mention that I'm using an 80 qt. aluminum pot to cook crab. It will make a mess of your pot the first couple of times you use it as the coating burns off, but it's totally worth it. I had to use steel wool (SOS pad) to clean the pot the first couple of times, but that's no longer an issue since the coating has been burnt off. I think it's definitely the best cooker for the price!