when I waiting for the coffee, the machine was keep shaking, and the cup was moving, i have to hold it, is it normal?
324522
Yep, afraid so. I have found that, over time, the vibration is less, and now, when the cup is about 1/4 full, the vibration is low enough so that I no longer have to hold the cup.
324523
Yes quite normal. It's not high end but the resulting esspresso will be excellent
324524
My experience is similar. I simply fold a paper towel over twice (to make a square) and place it under the cup so the vibration doesn't cause the cup to slide.
324525
Mine does the same, as did my previous model. It's annoying but not a big problem to me.
324526
Yes, Mine does that too. Quits moving when it is about half full. I was using my wife's fine china coffee cup because everything else was too tall but I leave out the metal screen and set a regular cup on the bottom. One shot glasses are not too tall though.
959626
I think you are not putting in straight. May had this problem but I didn't. Love the coffee pot and the coffee. Bev
914731
There is a stop valve that is engaged when the coffee pot is not in place. Perhaps that valve is not properly pushed up when you put the coffee pot in its spot.
2257370
I am having the same problem..first the machine made all the noise and nothing happened..now, no noise, no coffee...nothing happens.Let me know if you find out more info.Andy: itisandy@gmail.com
833449
If this happened to me I woulld get ahold of the company keurig. They are very helpful!!
111174
I can move pot handle only left off center too. You probably use too fine grinded coffee. Try grind it more coarse.
2233529
You have to be happy with your purchase. Your coffee and the process have to be enjoyable. Good luck...
1346057
I sent this coffee maker back..it leaks water or coffee all over..I read this in the comments and bought it anyway. They were right and I should have taken them seriously. Not having the coffee maker anymore I can't advise on the cup but I will warn u against buying it.. A word to the wise should be sufficient.
1183154
I have not had any problem like that. If you turn the left knob to the coffee indication and the right knob to the coffee indication the coffee comes flowing out quite fast. It is a great cup of espresso.
769369
I just got a B40 for Xmas. The "slight vibration" as Keurig calls it, when it starts up in the morning and in between cups is very loud to say the least. It sounds like one of those air tools used at the tire store. I live in an apartment and the manager left me a noise warning under the door today, telling me several of my neighbors have complained about the loud noise at 6:30AM. If I receive two more warnings, I can be evicted with out notice. So it looks like my Keurig is going back. :( I really wish Keurig would offer a solution.
2025137
This happened to me several times also.... was very disappointing because I love the coffee! Since then, I close the top of my Keurig carefully and that has seemed to help.
1069843
make sure the cup that holds the coffee is in place.I threw mine out the first time I used it by mistake and had the same problem.
91438
Ours has been noisy from Day 1, approx 6 months ago. Even half as noisy would be welcomed, but it works perfectly and makes excellent lattes & espresso, so we tolerate it. I believe the loud noise is part of its design, not a symptom of something wrong. Hope this was helpful. Happy holidays!
186108
Since that has never been a problem for me, I would have to watch how you pour the coffee. Maybe the pot is too close to the cup. It only spills when I am filling the canister and that is because I am holding the pot too close to it and am in a hurry, so just wipe up the water when done. I love this coffee pot and never want a different kind.
1630443
I've had this happen on occasion. If some grounds get stuck in the lid opening, it blocks the coffee from entering. Just a bit of debris can make the little moving flap stick in the closed position. Rinse out the lid under running water and shake it to make sure you can hear the flap move. As I've noted before, this coffeemaker can be very temperamental because it has a number of little parts that, if even slightly blocked, can mess up the whole operation.
272929
I did not notice ours shaking at all and we were doing about 80 mph at times. We did also have it packed pretty full. Are you sure you have it locked correctly? It took me a few tries to make sure the lid was locked and would not open.
249446
If happened to me several time if I forgot to attach the stainless cup to the machine. Double check the stainless cup before your start. Everything will be fine. Hopefully, it works.