Does this case have a warranty? The plastic outer frame broke down at the weak point by the charging port. I've had the case for less than a year.
314300
if it was perchased from spigpen I beleive the answer is yes. However, how did it break? Was it noraml wear and tear? In all likely hood they probably want replace it.
314301
Sorry to hear that John. The case was only warrantied for 30 days. I have bought the same exact case and had no problems. I still have the case even though I no longer own the galaxy s. The case outer frames are relatively cheap on amazon and come in a variety of colors. To me it's a small price to pay if you like this style of case.
314302
This case gave a 30 days warranty, please confirm with the seller. As for the case, I had it for more then thirty days and nothing is wrong with it. I haven't drop my phone yet so I don't really know how the case handle but I'm always carefull with my phone and how I remove in and out from pocket . plus I don't remove or installs the case frequently, I just keep the case on and never remove from the phone. I use the OEM charge cable
314303
John, my frame also broke at that point, after 9 months. I considered it normal wear and tear and just bought a replacement frame (at least I didn't need to replace the whole case). Good news, the new frame has been bulked up a bit around the charging port, so hopefully it will last longer.
316148
I'd like a replacement. I see that other people don't have problems with theirs. So im assuming that the case I received was defective.
1117147
Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that would normally shatter the plastic case around it. Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that... » Read More Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that would normally shatter the plastic case around it. « Show Less
1718681
You would need to replace the case. This is a great case, I am totally impressed with it.
1956354
that hasn't been an issue for me. Just the case falling apart. I wouldn't recommend this case to anyone.
633483
I came here looking to post this question too, as the tiny plastic piece near the charging port snapped off. I'm looking for a replacement but can't find the frames on Amazon to purchase, despite the product description clearly stating that colors are interchangeable. One would think that the frames would then be available for purchase. Not even on Spigen's own website are frames available for purchase.
691998
I love the look of the case, but no it is not durable. maybe you should try adding a silicon or rubber base on to the outside of the case.
215591
I can be pretty clumsy and drop my phone quite a bit, this case has protected it like a champ. The case nor my phone doesn't have a scratch on it. The case doesn't come with any kind of warranty I don't believe. I bought mine in April of 2013 and have no complaints.
2032857
I agree with the other feedback. The case was in one piece when I received it. Ask for a replacement.
1459495
The plastic broke on the case. I called Otterbox to do a warranty claim. I had to send them pictures or the broken piece and the inside label. They them told me that it wasn't covered under warranty because it was not a genuine Otterbox case.
12991
No. There's no warranty with the case, but it's very nice. The quality is on point. The only problem I had was the shipping. I tried to cancel my order 2 hours after I ordered it and the shipper said that it was already on the plane in route to me. Even provided a tracking number. I live in Mississippi, so why was the package that I was tracking delivered in Minnesota. Mine arrived 2 weeks later. Beware of items shipped from China or Japan.
803062
I drop mine all the time! Its really beat up but has never given out. I believe there is a warranty. I would Google Otter Box to find the answer. Hope this helps.
1070880
1 year replacement warranty. But even if I were to send it back for replacement, I believe the design is not suitable for a long life of durability. I found removing the case caused more destruction than it ever being dropped. But you have one year to replace it nonetheless. Best of luck!!
1642750
I've only had mine for two months. But it's holding up well so far. The case I had before this lasted about 6 months, I'm hopeful this one will last longer.
604572
Not 100% sure, I think that you should have some kind of warranty check with the manufacturer(otterbox). hope this helps
729896
I tried the warranty thru otterbox and they said this case was not an original otterbox!! And when I asked the ones I purchased it from they stated there was only a 90 day warranty!!
790578
John, I don't know but based on my experience I would encourage you to look elsewhere. My case only last about 3 months and it fell apart.