So this case doesn't do much. Phone dies just as quick. Are the lights supposed to be on while the case is on? Because it says my phone is charging.
329582
Yes the lights are supposed to be on you may have a defective case and in therory it only is supposed to charge it back to 75% charge if dead so you probably just have a bad case
329583
Yes the lights will be on while charging. If the phone is in the case it will charge the phone first then the case. If you power the case off while charging, it will not charge the phone. I hope I was able to help you.
67206
Mine works fine and it doesnt do that( doesnt need to be unpluged after a while). As soon as your phone is "charging" the led's turns solid blue... sometimes if you are on the border of the charging zone it might flash green and blue. Are you using a 5V 2 A charger for it?
771604
There should be a little blue light that comes on on the bottom that let's you know that it's charging. If the light isn't coming on, but it's charging maybe it blew out? Otherwise, I'd contact the company. They're really approachable. :)
1437907
The charging light is very small and not bright. It does not flash. I have the charger next to my keyboard, can see the light change from red to green when I put my cellphone on the charger. I only use the charger during the day, I am sure that the light would be much more visible in a dark room.
1822353
I don't know if yours is like mine but one of the blue lights is fainter and doesn't work very well. It doesn't mean it isn't charging. I got 10 phone charges out of it plus 2 tablet charges when camping :)
715452
The Charge wasn't my problem. The switch to turn on charge to the phone didn't work after about 40 days. It would only heat up and not charge my phone. I still have the case and it still has all four lights showing a full charge. I ended up purchasing a new one direct from mophie.
1613380
No it's not normal. Are you charging the case until the green light is illuminated? The light goes red, blue then green. Green is fully charged. You should get 1 full charge out of your phone from almost empty. FYI my case stopped working after 3 months. Not a quality product.
1641948
Seems to be common after you get it wet. I had that after dunking the phone in the ocean. I took everything apart and cleaned it. Light went away but battery was bad. Changed the battery but the phone would only charge using the wireless charger. Changing out this last piece got the phone almost back to 100%. I was impressed how many parts were replaceable.
2016678
Perhaps your charger is bad...Not real sure. Mine still lights up the entire neighborhood. Sorry
97336
the case itself does not have a light. What it does to mine when I close the case it turns it off and when I open the case it turns it on. Not sure if this what you needed.
700138
You need to charge the case and on the bottom of the case there should be a switch and you turn it on and it will charge your phone but make sure the case is charged and to do that is there is a little black button on the back of the phone and you press it in make sure all the lights light up and then you turn the switch on when your phone is in your case .
1044079
The top should be on the off position. I think the light might blink while charging.
47664
The case is pretty thick and holds inside of it a battery. You put the case on the phone. When your phone is almost dead, you press a button on the case, and your phone starts charging. When both your phones battery and the cases battery are dead, you can keep the case on the phone and simply plug the case in, which will charge both devices.This case is amazing
947510
I don't think I can be of any help, but maybe the charger is bad. Usually when you charge a phone it tells you if the phone is charging and when its fully charged.
1210740
It has nothing to do with your phone. You have to put the battery in the slot and slide it down a llittle so that it is secure. It should then start lighting up. The problem is it lights up all the time randomly. So battery was dead in a week. I thought it would only light up when I got a call or text, however that was not the case.
362733
There is a button on the back with 4 led lights that tell you how much power the case has left. If it's fully charged all 4 lights will be on. But you do have to push the button for a couple seconds to turn the case on. The case will then start charging the iPhone battery and you will see it go up.
629583
On mine it charges the phone first then the case. The light is blue when charging the case then green when done.