great light but mine now won't either switch off or change between the light settings. Can I get it replaced, it was only purchased on Jan 15th 2014.
316874
I've been having the same problem. The light starts off bright but by the time I get home (4 miles=30 minutes) the light is stuck in dim flashing mode and won't turn off. I can't tell if its power, cold, rain, or turbulence related.
316875
my light started a flicker and would not turn off so i changed the batteries and now it will not turn on. i contacted the seller but no response in 10 days. Lifetime Warranty????? what should i do?
316876
After going through similar problems several times, I finally changed the batteries and it went right back to working. Perhaps the higher power is necessary to make the switch work properly...Sounds familiar somehow-
2028068
We've had our Slim & Light for over a year and never experienced such a problem. Sounds like you might have a broken or defective switch; maybe contacting Haan would be best.
2073175
my apologies. I thought I was answering "yes I will respond" when I clicked on the yes button. I do not believe the light can be replaced. In fact, the first lamp had a crushed light and a replacement lamp was sent.
795624
I had my unit not even a year ago but already won't work the light won't turn on.i already check the owner's manual to see if there's a 1800 nos.I could call but to my dismay...there's none.Calling the attention of Amazon.com.Pls provide us the customer service of the item you are selling.Thanks.
1714177
mine had an issue. I changed the battery and it still didnt work right. I called the manufacturer and they sent me a new LED module no questions asked.
2226818
Hi Deann, honestly mine only lasted 3months. Switch to turn on/off, and day/blue night lite started acting up. The only blue light would turn on, then only the day light, then NO light. Very disappointed, because when we first received it I gave it a positive comment & loved it. I guess, I got that one bad apple of the bunch lol. Good luck and Happy Holidays
1143506
I just looked at mine and yes it is burned out. Thx for bringing it to my attenchion. I'll have to keep an eye on it. I have had this light for about 4 or 5 months now and l don't know when it went out. At this point I have had it on for 18hrs a day since I got it. Everything els is running fine.
1179440
I also purchased a sterilizer. The light seemed to work then realized it did not stay on...thought it may have been bulb so I replaced the bulb with the spare that came with the unit. Same thing happened. I contacted company to see about exchanging the unit. They said "We are sorry to hear that you are having a problem with an item you purchased from us and we appreciate your patience because of this. Unfortunately the unit is past the 60 day guarantee. We can suggest that you check for any loose or frayed wires that could be causing it not to work We can offer a discount on a new unit" Unfortunately we were not aware that there was a problem until after the 60 days because we thought it was working!!! Look for frayed wires!! On our new unit?!
429543
You know what, I actually do not remember if there is a replacement or another one. When I got mine, all the lights didn't work so I had to return it. Sorry if it wasn't any help at all.
1654173
I would send it back. I have had mine for some time and have had no issues with mine. Sounds like a bad light sensor. Good luck.
1221863
Yet another problem I've encountered with these lights. There's a copper contact inside along the slider. I opened mine up and cleaned it with an electrical cleaner spray. If yours is still under warranty, send it back for service. I did the repair myself because their warranty/repair department takes over a month to return.
1136234
Mined works and still does, contact amazon or the seller and ask for a new one. It could be defective. Try another unit first, then call it quits after that. It pretty straight forward 8 hrs of sun with the cord to the panel. Check to see if their are any switches for on / off. I don't think that is the case in this model. If not I have other solutions for lighting that work as well.
2160814
I believe you have a defective light. I love mine. It only has on and off features.
1431216
I couldn't get a replacement bulb for mine either. The light is guaranteed by the manufacturer for a year (guarantee on the Daylight website). I sent mine back to the vendor for refund.
1880582
I'm not sure. I bummed mine went from normal to very dim. I had one before and it lasted 2 years, then died. I called the company personaly for months they never responded! I have not attempted to call them for this new issue. I plan too. I just wanted to share that with you. Sux! The light is great when it works correctly.
1088916
Is it a matter of replacing a battery or bulb? Otherwise, I think you'll have to call the company. I cannot find my stick right at this moment (I have a couple of different ones) and so I can't check if it's even possible to replace those parts. I imagine the company would replace the whole stick for you - if the light just doesn't work.
1569045
For some reason the connections shake loose in shipping inside the light. You could try making sure they're all connected properly. UNPLUG the light, remove the 4 screws and just wiggle all the connectors to make sure they're tight. Replace the cover and try it again. I did this on the 2nd one (same problem) and it fixed it! Good Luck!!!