How do you install this? I purchased last month.
328571
I don't have this exact swing, but I have a similar one. I strongly recommed not using hardware provided, screws and ancors are insuffecient for the intended use of the swing. The anchor or threaded screw can come out of the ceiling during use and cause injury. I cut a 4x4 wood post and screwed it across the top of the ceiling joists in my attic and then put a 1/2 inch wide by 12 inch long eyebolt up through the ceiling and through the 4x4 post. Use flat washers and nuts on both sides of the 4x4 then tighten to secure it. We have been using it this way for over 5 years with no problems. Hope this helps. I don't have this exact swing, but I have a similar one. I strongly recommed not using hardware provided, screws and ancors are insuffecient for the intended use of the swing. The anchor or threaded screw can come out of the ceiling during use and cause injury. I cut a 4x4 wood post and screwed it across the top of the ceiling joists in my attic and then put a 1/2 inch wide by 12 inch long eyebolt up through the ceiling and through the 4x4 post. Use flat washers and nuts on both sides of the 4x4 then tighten to secure it. We have been using it this way for over 5 years with no problems.... » Read More I don't have this exact swing, but I have a similar one. I strongly recommed not using hardware provided, screws and ancors are insuffecient for the intended use of the swing. The anchor or threaded screw can come out of the ceiling during use and cause injury. I cut a 4x4 wood post and screwed it across the top of the ceiling joists in my attic and then put a 1/2 inch wide by 12 inch long eyebolt up through the ceiling and through the 4x4 post. Use flat washers and nuts on both sides of the 4x4 then tighten to secure it. We have been using it this way for over 5 years with no problems. Hope this helps. « Show Less
328572
I don't have this exact swing, but I have a similar one. I strongly recommed not using hardware provided, screws and ancors are insuffecient for the intended use of the swing. The anchor or threaded screw can come out of the ceiling during use and cause injury. I cut a 4x4 wood post and screwed it across the top of the ceiling joists in my attic and then put a 1/2 inch wide by 12 inch long eyebolt up through the ceiling and through the 4x4 post. Use flat washers and nuts on both sides of the 4x4 then tighten to secure it. We have been using it this way for over 5 years with no problems. Hope this helps.
328573
We are the seller. Thank you for the question. We just added an instruction on how to install the anchoring hook in picture gallery. You may follow the 3 step instruction to install the anchoring hook easily.
1002537
Sorry, but that would be a great question for someone much more technical than i, I am just a user and got lucky, but several people chimed in to help and it worked perfectly. Also try YouTube for help installing, it was amazing and easy to do. Good luck.
1958525
I bought it too but there are no instructions for installation. It's still sitting in my closet. Let me know if you find the installation instructions. Cheers!
887062
I should've looked at this question before purchasing. I am now in the same situation. How did you resolve it?
1007680
If you did a proper install, bring it up on the programs list. Otherwise, put the CD in a drive, click on the drive to start install.
1389491
You may download an installation program on their website, on support area. There is a driver for mac.
1965386
Just follow the directions (the received fits snugly into the cover-just leave the wire exposed). It is a really simple installation but if you're asking this, you may need to hire someone....
932661
You can't...my items came that way too. I had to send it back. I guess it's just defected...very aggravating to try and install a product that is missing a key component!
184982
I plugged it into my computer, and it automatically installed it. You can try cnet (download.com)
1575609
I purchased this last year, but didn't install it as planned....so I don't have any helpful input. Hoping to install in spring
2251441
My husband just Googled it to find out how to install it. I hope that helps.
2274311
Talk to the company. Mine popped out during installation because I didn't follow the directions like they said. But now it's in there and been fine for months.
777257
You can find the manual on my blog where I explain how to install it.http://timsengineeringblog.weebly.com/index.html
2258397
I purchased it but handed it off to a 3rd party to install so really have no idea. I tried to contact the people who used it, but they no longer work for the same contractor so I hit a dead end there as well. Sorry.
1756350
My best advise is take it to an installer sspecialist. I dont know what else you need since I gave mine to someone else.
2127010
Idk, but unless u definitely know how to instal this yourself, I wouldn't waste your money. Terrible directions, and no real help on YouTube. Installers won't give you any discount for already having the item. Good luck
1697611
I havent installed mine yet, i think im going to take it to a shop. Hope u get it figured out