I just bought this gel and it is in fact liquid. Is is supposed to be this way or did i get receive a fake product?
339199
I never had a liquid version. I always shake mine before I use it and that might solidify it back to a gel.
339200
No you did not get a fake product if you could try and shake the product it helps it is a gel but as soon as it hits your hand it becomes liquid and that's because the hand is warm go ahead and rub it in and feel it begin to work just remember it's a wet gel Hope it works for you as it does for me.
339201
Biofreeze is a green gel. The gel turns to liquid as you apply it to your body. It should NOT be a liquid as it comes from the tube.
339202
It should be a gel. Maybe it got too hot. It might work anyway. They sell it in several forms
339203
Depends on what you consider "liquid" --- a Gel is more liquid than a brick but does have the ability to spread ---its a very good and effective product. Try it you'll not need a life preserver !
339204
It should be a gel, not liquid. There is a spray version that I know of, but this one is definitely a gel. You should return it or talk to Amazon or the seller, if not Amazon.
339205
The gel is not really a thick gel - I do shake the tube before dispensing - but I have used the gel, roll on and spray and I swear by it. It is the best!
339206
Rocky i can assure you biofteeze is not a fake, i have used it for years i have chonic pain and it is the only product that helps.
339207
To my knowledge the product comes in a gel, a roll on, and a spray. You might have purchased the spray?
1042871
The product that I recieved was definitely a Dermalogica product. I can't speak for any other sellers or products. I would guess though that if this seller sold me the real thing, they likely have the real thing to sell.
2072534
If it doesn't have a pump it might just be the old packaging. Mine is real. There are pictures you can see online comparing fake ones, it's mostly the font on the labels that give it away.
335857
I don't really know if this product is "genuine". It's a pretty good moisturizer which I've been using daily along with a serum. I believe my pores are smaller and my skin stays soft all day.
441524
The gel is supposedly cool,or starts that way cold and very firm then quite quickly warms and get soft . hope that helps
537017
Mine came in liquid form. I believe it is supposed to be liquid. Contact the company.
1574460
My purchase was not sealed either. I don't believe it was tampered with in any way. I felt comfortable using the product. Hope my face doesn't fall off. I'm truly enjoying this product!
1477744
The product in question is a liquid, however, the same company offers an equivalent product in a soft gel capsule
335719
No it is not normal. It sounds like you are having a reaction to the product. Please stop using it.
537542
I recieved the gel when I added the 8oz. If you do not recieve the correct product Amazon is very customer friendly and can do a return/exchange.
314451
It's usually some sort of distilled water inside. Gel would mean the interior has a semisolid, which isn't the case.
400535
I was like whaaaaaat issssss this???? I tried to squeeze all the liquid but it still had a weird consistency. I thought it was just a random messed up tube. Looks like i was not the only one.
1858295
No, its a very thin liquid exactly like water. I remember the cream/lotion from prior that they made and it was amazing.. this isn't the same. It does have a weird odor and really doesn't work very well. I wouldn't repurchase.
543798
Are you shaking the bottle beforehand? Other than that, sounds normal to me. It has a very runny consistency.
1227419
No, the liquid should not be chunky. There should be an expiration date on the bottom edge of the bottle along with a lot #. If the product is not expired and this is a product you recently received I would recommend that you contact the seller and let them know about the issue and have them replace the product for you.
1673770
I don't know if this will help. I think it's in between gel like and watery. A little goes a long ways. I love it and won't be without it. I use it twice a day.
1138918
This is the cream. It is very light and leaves your skin feeling velvety. Gels are usually alcohol based and therefore very drying