is their any way to get a new control box put on these ? mine burned out and i replaced them but want my z-5450 back on my computer
329093
To be honest, it's way to old of a system to find parts. I had a rear speaker go out with a blinking light and luckily found a post online of somebody having the same issue. Blown capacitor. Mine is still going but when it goes, it's gone for good. Great system though.
329094
Call Logitech. They have great customer service. My control box burned out on an older model and since they didn't have that model anymore they had me ship just the control box to them and they gave me a whole new system, a newer one! For free.
1948216
Yes I had the same problem, but I herd mine go out with a loud noise. I shipped it to a authorized repair source. It was 2 years 3 months old. Out of warranty ,this should last much longer. The mother board went out. $140 for a new part. plus shipping both ways. New their $400 I thought it was worth it.
1126554
Pars such as that I don't think are available but may be covered under the warranty. Call or email the manufacturer and they should send you a new unit.
876666
You need to take it to next level and complain to their supervisor or above since this is an expensive motherboard. Why are they sending you refurbish boards? It's no wonder why they all DOA
1559278
If they were missing from buying new contact the company. If it's because you bought it second hand, try eBay and amazon. They have replacement parts for this model.
143034
I would contact Wilson Electronics directly about that. They seem to be quite helpful.
1499142
I'm sorry I'm not the best person to respond. Maybe you might ask to the manufacturer in the support session at zmodo.com.
1216275
hey im sorrry to hear that but my suggestion is that the power box might of burn out. so u might want to test it first. about the wiring they are very small size of cable and i dont think u could retach them. and u wont be able to change the colors of ur LED's lights.
604012
I would contact the manufacturer of the control box and ask their tech if its the same...seems a lot of them are
1951340
Thanks for the answers. One more question, did any of you did a new install? based on the answers it seems that most or all of you just replace an old/broken board with this one. I am actually looking to do a new installation.
57898
If you have the tools and experience, I'd say check the connections. Other than that, get in touch with the company and get a new one.
1880070
They should have been in the hardware packet. If not, call the mfgr and they should be able to e-mail them.
693583
I'm sorry that happened! And I'm sorry that I can't help you with this issue... that is one for the manufacturer to help you with! Call them and and tell them what happened. It sounds like a major defect to me!!! Who knows, they may send you a new one at no charge! If they want the old one back, tell them that you want them to pay for the shipping costs or it won't be worth the hassle! I wish you the best!
2123305
One of ours is marked "Master". I would contact the company you bought them from for return/replacement. They work well and are a real help when backing our rig into small places.
1956830
Go back to the company that you purchased from. They should replace. If not complain to Amazon. They will stand behind the purchase.
380661
Call customer support, the same thing happened to me and my box was fried I had to get a new one they replace it for free and it's shipping. They have a lifetime warranty on them. Take about an hour to get a hold of them but it is worth it their base in Illinois and are very helpful.
1124235
I would double check all the screws and bolts. Probably take off the control module and double check the connection ports. If its still messed up call customer service. The unit has one of the better warranties.