How long should you wait to replace the necklace from the orginal date of purchase?
314946
I don't know. But I wouldn't think you should ever need to replace it since it is pure solid amber. Perhaps it has become clogged with human oils. I think cleaning it with alcohol might help.
1962514
Unfortunately, it is not. And you can't replace it yourself - you have to take it to a jewelry store.
1936599
With Amazon it's only several weeks. Acquiring it from someone else it should normally be at least one year.
1479108
I talked with customer service and yes the wait will probably be that long. I was told this is a very popular item and they are waiting on a new shipment to come in.
865952
Same thing happened to me although much faster (after a week!) I contacted Monoprice b/c I'd ordered directly through them and they are sending a new one. Not sure what they would have done if I'd had it longer.
1902531
The estimated dated is defaulted by amazon,we can not change it, you items will arrive at you in 8-14 days,thanks. Jastore
507880
Hello! The Pendants have a 1-year warranty, so if you contact the seller who provided them to you, they can handle all the warranty replacement stuff for you. If there is anything else we can help with, please let us know! Lighting and Locks 1-800-334-5804
2200281
Well, it takes mine approximately 5 hours, which was mentioned in some of the other reviews, so I expected that. If it's taking a noticeably longer time for you, you may want to contact the seller.
1748972
Varies depending on use (for instance, how often backlight is turned on) but I would say on average 3 years or so. Your local jeweler should be able to replace it.
176312
Usually it takes about 7-15 days. Did you buy it in our store: U-style, Because we check your ID: Katelyn, there is no order from you. If you buy it in our store with other ID, please let us know. We will check it. Please don't worry, we are here to solve the problems.
657019
I have not had to replace my chain yet; but I would probably use the model number and order it through Amazon Prime.
494673
How can i do to be sure that if i bought it here , i will get the new buckle?
1670141
If your item is repairable, your plan will continue through the duration. If it needs to be repaired again, it will still be covered. My personal experience, if the item cannot be repaired, they send a refund for the full purchase price of the item. I then shopped around and bought another replacement item, which I bought a plan for it as well. My transaction was done completely via email, from start to finish....32 hours! No hassles, I never had to call, it was plain and simple, no questions asked. I have and will continue to buy for all my new purchases.
1768198
Actually I bought it a long time ago , I don't have the item right now but I think there is a date.
1307268
On the ID tag that you attach to the replacement strand. I found .I ID found my tag on Amazon along with the bracelet.
651647
90 days from receipt of purchase. Pls. let me know if you have additional questions.
2222811
That statement could have been added since I purchased mine. I did not have to wait at all, it arrived within a week. It could be a misstatement.