Does anyone know how to make sure it is charging? I don't know what the buttons do and the instructions are no help.
349413
If you slide the button on the far right to the "0" position it should show green. Red or yellow indicators mean that it needs charging.
2004107
Charge it overnight and try again. Ours showed that it was not charged at all but worked fine all of the sudden. We had not charged it for months. Other than that I do not know.
125591
That was one of the problems... nothing appeared to indicate it was actually charging. So I just made sure I had it plugged into a good socket and let it charge overnight... But the next day it still didn't work, so I returned it.
247753
mine wouldn't charge when I got it sent back...maybe that's what happened to it was overcharged before I got it??
1196390
Well what is it doing? Is it coming on, not coming on? Once you charge it and still does not come on then yes return it. Can you please provide description of what its doung or not doing.
1467257
Make sure you're using the input USB. Should charge automatically. You only have to turn the power on to use the device for charging purposes.
1320614
Sounds like the battery pack is no good! Did you try contacting the seller? Or try using another cable to charge it and see if that works.
450111
My first one did the same thing and was never actually charging. That happened after its first charge/drain. I had Amazon send me a new one and I sent mine back.
798922
There is a small switch on the side. You need to get a charger with the correct end. Look closely at the shape. You will also need to pair it with blue tooth. I suggest you download the instructions so will have the info. You will love it after you get it up and running.
1129488
i was having this issue as well...but i read that there is a RED light that turns on when the battery is charging...so i played with the USB that is plugged into the unit, and found that the red light turns on when its plugged about HALFWAY in. i checked, and it IS in fact charging. try adjusting the B side of the USB (mini part thats in the actual unit) before you return it.
1887739
Mine arrived charged and has operated without incident since I installed it. Sounds like you may have a charger issue.
134249
There is an on/off button on the bottom. If there isn't, then you have a defective item and need to exchange it for one that works. I just took mine out of the box this morning - it's been charging in the sunlight all day - should be really pretty tonight!
1955398
Sounds to me like you may have a faulty one. Mine charged up just fine, and I am still doing well with it. I would contact the company. Sorry I could not be of more help.
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
991765
Try letting it charge for a bit first. It operates off an internal battery as far as I can tell, and the power charges it.
604485
Let the battery charge for awhile then take out the battery. There should be a small dark button on the battery itself. When pressed a number of lights will come on on indicating how much charge it has. If this lights do not appear I would return the battery for a new one.
1171268
charge it to be safe,when you plug the charge in it will automatically start charging at a lower number and work its way up,you can tell how much of a charge it needs by how long it takes to get back to 100%,you cant over charge it so this wont hurt it,once your sure its 100% only charge it when it gets low,if its fully charged your just wasting electricity!!!!!