After about a year of use the heating element started tripping any GFI plugin.I am looking for a replacemnt element and thermostat.Has anyone found 1?
345514
You need to contact the mfg. Outdoor Leisure Products, Ind. 5400 Doniphan Drive, Neosho, Mo. 64850 Toll Free: 866 475 5180 Website: www.olp-inc.com I needed parts for my smoker, I called them, and they shipped them out the same day. The lady customer rep was fantastic. She knew the product and was very helpful and accommodating. It was a pleasure doing business with someone who does it the old fashion, when they say the are going to do something, 'they gitter done even if it costs them money. I hope this will be helpful. ecp
248705
There is a warranty that comes with it. But I'm not sure what it is. The heater element went out a couple of months after buying mine and they sent another one within a few days. Give them a call, they were really helpful when I called them about buying one.
1788021
No, sorry. When we had an issue with our GE, it had stopped warming the water, it was a controller. Fortunately, GE covered it completely, replaced the part at no charge. You have to find a certified GE repairman.
2002383
No I have never had any issues with my unit. If nothing is running my first thought is to check your GFI plug to see if it is tripped. If that is not it I would try to contact the company.
1160897
Do a little experimenting before you blame the heater. Submerge the heater in a bowl of ice water and plug the heater into an indoor GFI socket near the kitchen sink to see if it really is the heater or the socket. In my case, it turned out that the outdoor GFI plug was not completely resetting when I pushed the reset. Plug in a lamp when resetting the GFI until you know the socket is live. Toggle the reset button a few times, then try your heater. If it trips the GFI, you should be able to hear a distinct click. Personally, I have not had a good experience trying to contact the manufacturer. Good luck.
609055
Yes, mine scorched as well. I called them, they sent me a second deck and heating element. It happened again, so I give up. However, its a great unit.
1921622
This is my review I posted on these heaters....you will probably need an new transformer/ignitor part #75-025-0100...see my review below I purchased the smaller PT-55-SS Pro Temp Sun Stream version new and within 6 months it needed a new transformer which costs $75 w/shipping and are on a 6 month back order so I purchased another one called a Heat Hog which is the same as the Sun Stream and after running about 3 tanks of kerosene through this one it also had the transformer go out so I waited for my back order transformer to get here and when it did I installed it and once again within 3 months that one failed also...I followed all the instructions which include letting the heater go through its "cool down cycle" when turning it off and before restarting and they still burned out. My old Knipco heater lasted 15+ years with very little maintenance I should have never replaced it with these overpriced throw away models from Pinnacle. No use trying to argue your case with Pinnacle customer service since no matter what it cannot be their fault you must not have been using the heater properly.
129072
That happened to mine once. Turned out that the GFI was tripped on that outlet. I reset the breaker and it has been working great ever since.
1762473
I am having the same issue and found a GE model at Home Depot with the same settings and functionality for about $20. I am planning to install that while I send this unit off for warranty replacement.
1632374
I experienced a power surge in my home which fried this thermostat so I just ordered the same model number thinking I could just plug it in and replace it. Come to find out it is a contractor thermostat and there is programming of some sort that has to be done so I ended up calling an HVAC person to get it working. Good luck.
1547502
I had this problem. Took off the cover & had an exposed wire that was shorting out. Ran new wire to the heater. Working fine.
1438389
I have not yet had to replace mine, but if/when that time comes I would think that some of heat gun elements offered on ebay, compatible w/ Liester or Bak Rion heating guns would work as a replacement. I second the recommendation to let the heat gun run on level zero to allow the element to cool after use. I just let it run until the gun nozzle is cool to the touch.
1041332
The heating element itself should have an almost infinite lifetime. I would imagine that the failure would be the thermostat, failing either open or closed. I've never had a failure so cannot comment on how often that occurs.
1688419
The majority of the posts are positive. However, a few fuss about "breakage" and/or the heating element dying out after a couple of uses.What model is yours? I am begining to comprehend the proper uses and the best recipes, but "model numbers" are not given with the posts.MML
252969
oh i was wrong before. Temperature sensor not functioning is E3 I was thinking of E1 needing the filter cleaned. my bad. you can call them up to see how much the part would cost but my unit like this they told me they no longer make it and dont have parts anymore and sent me a replacement unit of another kind they make. they at first wanted to send me a unit with 2 heating elements and the one i had had 4. so i had to fight with them to get a replacement with 4. mine was still under warranty. if your out of warranty you will most likely be out of luck.
1225168
I don't know. I did not have that problem. Some things to consider: Short in wire, the GFI isn't on. Perhaps calling customer service can help. I found that most helpful on issues relating to other items I had purchased through their website. The mop we have works like a charm. Good luck.
239672
Yes, I had one that actually melted the plastic around the power input. I called them and they replaced it free of charge.