How can i return it. My girl saw it and said no way to big.
343996
11/5/2014Good Morning Erik,Unfortunately, due to the adult intimate nature of the item there are no returns. But, you should contact the store you purchased it from. I think the answer will be the same as Most stores will not make a return.Thank you,Customer Service Dept.JoyToyShop
343997
11/5/2014 Good Morning Erik, Unfortunately, due to the adult intimate nature of the item there are no returns. But, you should contact the store you purchased it from. I think the answer will be the same as Most stores will not make a return. Thank you, Customer Service Dept. JoyToyShop
204237
Sorry, I cannot help, mine is not sized. It looks just like the photo that you see here.
973925
buy it. If it doesn't fit return it. That's what I did until I found one that fit. You might have to pay a couple of bucks for return shipping.
821423
Same thing happened to me. I ordered large and it came medium! Stuck with a door that fits NOTHING that I have! Anyone need one?
1635837
I can't tell you what size it is because like others have stated, I never received mine either. Same familiar story. They said it was damaged in shipping and asked me if I would like a replacement or a refund. I told them that I'd like a replacement and the next day I got an email stating that I would be getting a refund. I did get my refund, but don't know what's going on with this seller. I guess they don't really want to sell their product.
29562
I wondered also why they didn't put size in the info. By the time I realized it wouldn't fit I'd torn it and couldn't return it so just out the $9.49 I spent on it. Just be careful if you purchase it that it doesn't rip so you can't return it.
2153351
If you don't want to return it, I suggest using Velcro. They make some that has a peel off-sticky back.
772031
Return it, I am stuck with it, its not working for me at all, always shows wrong measurements
149978
I returned mine and it was super easy. Just process a return through Amazon. The seller responded quickly and sent me an email with return shipping labels. I did have to pay the postage.
1654745
Did you email the seller? Because this question is going to people who purchased the thread, not to the seller. We can't answer about the return policy, only the seller can do that.
969301
Please contact the seller. She will take you through how to determine your correct size.
889132
Hi!You have to find on the return center on amazon website. There you can access how to go about contacting the seller through amazon for a return or exchange.
662721
My dog is a 10" to 11" neck size and weights 4 pounds... I could not use the necklace they sent as it was way too big!! I'm not sure about the exact size as the Co. sent the wrong size.. I ordered small (of course) who knows what size they sent. My best guess is it's a medium. I had mine re-strung to fit her. Cost 20.00 for that!! So this neckless sure turned out be an expensive one. I hope you have better luck getting what you order..some of the over-seas company's send what they have in stock and know we won't return it as the postage is so expensive that it wouldn't be worth it. Wishing you luck in ordering receiving the correct size... My dog is a 10" to 11" neck size and weights 4 pounds... I could not use the necklace they sent as it was way too big!! I'm not sure about the exact size as the Co. sent the wrong size.. I ordered small (of course) who knows what size they sent. My best guess is it's a medium. I had mine re-strung to fit her. Cost 20.00 for that!! So this neckless sure turned out be an expensive one. I hope you have better luck getting what you order..some of the over-seas company's send what they have in stock and know we won't return it as the postage is so expensive that it wouldn't be worth... » Read More My dog is a 10" to 11" neck size and weights 4 pounds... I could not use the necklace they sent as it was way too big!! I'm not sure about the exact size as the Co. sent the wrong size.. I ordered small (of course) who knows what size they sent. My best guess is it's a medium. I had mine re-strung to fit her. Cost 20.00 for that!! So this neckless sure turned out be an expensive one. I hope you have better luck getting what you order..some of the over-seas company's send what they have in stock and know we won't return it as the postage is so expensive that it wouldn't be worth it. Wishing you luck in ordering receiving the correct size... « Show Less
2114168
There is nothing you could do except try to return it. I bought mine and enjoyed it for a whole hour and still can't return it! (Fred).
136677
No, you can't return it unless you know how to re-vacuum pack it. It ships vacuum-packed and compressed into a small roll.
1909789
I HIGHLY suggest buying this at a retail store that has a good return policy. This is a hit or miss thing, so you can return it easily, and you can do the fitting there.
111749
Amazon should give you return instructions. I've had no trouble with returns in the past.