I have had mine sitting for awhile and now it won't turn on at all... do I need a new battery? Have had for about 7 or 8 months.
328366
Throw it out. It's junk. My display died early on and made it worthless. Get a fitbit.
1539582
I've been pretty happy with mine. Quick readout but I couldn't figure out what type or how to replace the battery. Mine still is working. I bought it last November.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
1325635
The same thing happened to me. I bought 2 of them and 1 don't turn on . I also replaced the batteries and it still doesn't work. I don't know how to replace it eather because the packaging has been taken out to the trash.
1330904
I have one too, does it need a new battery or charged? I'm sure you've taken it apart and tried cleaning it. How long have you had yours?
351849
mine has worked fine for over a year now. HOwever, I purchased one for my son with the same model number and it looks and acts totally different. this unit is 6 months old. It also came with one dead battery. Appears the service charge to resend the unit and or battery was not worth the money so we are dealing with my 2 that work and his one.
183868
I haven't had that happen, maybe try removing & then replacing the battery & see if that fixes it. Hope that helps.
1983168
If it won't turn on as usual, I recommend taking the batteries out for a minute, reinstalling them, and going through the tare process again. (I believe this is just stepping on it to wake it up, then stepping off before it locks on your weight to allow it to balance to 0)
307477
did you check that the batteries are in right? Maybe it's a defective one? If you recently got it, you could get a new one
657313
I would suggest contacting the seller. Sounds like it might be a bum battery.
1409022
Hmm, good question. I wonder if the connection to the battery is bad? Maybe it was connected for the first 14 hours and then got jarred loose somehow? I would probably take the battery out and put it back in, making sure that the contacts seem to be clean and touching. If that doesn't do anything, I would call a local battery store and see if they have any way of testing the battery to see if it is good. If there is nothing obvious wrong with the battery, I would probably call the company that installed the unit and see if they have any suggestions. Sorry I couldn't be of more help.
501623
We've not had a problem with this issue; have not had to replace battery yet. If it's still under warranty I would send it back to manufacturer.
496486
I would send it back and get a replacement. I've had mine for over 7-8 years and no issues.
1469194
Ours stopped working all of a sudden. Changed batteries, repositioned and it still will not work. Called the company and I have yet to get a call back about it!
620655
I don't believe I have had mine for a year yet and it no longer works. I believe it no longer holds a charge. A couple weeks ago I had to hold the on button down for it to work but now it doesn't even turn on. When it worked I liked it very much.
2075386
I guess that's possible, I have had no issues at all with mine. I believe if you go on their website or call them, you can order a new battery.
1785600
I would take the battery out...let it sit. Then after 5 minutes put back in and see if it works OK...