It will not connect to the Google Play Store, what do i do?
336939
You can connect to Google Playstore with your computer. I guess you know how to use the browser (Firefox, Chrome) to connect. Open Google.com, click on the square image on the top right. If you dont see the icon Playstore, then click on more. You will find Playstore in there. You need to have a Google account to buy or download package you want. Connect your tablet to your computer, the comp will recognize the device and install the driver automatically. After the comp finished the driver installation, anything you download from the Playstore will be installed on your tablet.
336940
We have had no issues connecting to Google Play. I wonder if it is your internet connection? I would check that. Do you have wireless?
336941
For the short time I had it before it broke I didnt have that problem but the paoer work when you 1st get it tells you that you have to create a new google play account you could try that.
336942
I would try to reinstall the app. I didn't have that problem..ours was just to slow.We would click on it and it would take forever to load.
397481
Try to reset the tablet back to it's original "out of box" configuration. You'll have to download all your personal apps again, but that's your best shot.
557000
Have you reset the phone and base connection? To do so, look on the back of the base. You will see a small button that can be depressed with a pen. Press that button for 10 seconds. This will restart the base and the phone will try to connect to it. If this doesn't work please let me know and I will try to help you fix it further.
1314281
I dunno because it's dead and will not charge. Didn't have Google play store installed though if that helps.
2044669
Not me either. I got the replacement but the same thing happened. There is no way I can connect. IS there anything wrong with this whole device???
1375415
You can download Apps from other stores but Google Play is not supported. Cheers!
719303
Make sure you set the correct date, time and time zone. The default time zone on this devices is set to China, I have three of them and initally had the same connectivity issue you are experiencing, once I set the correct date, time and time zone I was able to connect to wifi and play store with no issues. Good luck, if that doesn't resolve your issue, it is possible you got a defective one.
286634
Me either. Thinking of sending mine back. I got two. I can't use Google Play Store because wifi not strong enough. Strangly, every other device in our house is worki fine with our current wifi set up, so it MUST be this device.
349839
Since the creation of the tablet you have, Google has updated a lot. If you can.. Google Play, and update what you can. Then hard reset it after and try to log in.
1572025
Dear Rachel, I am sorry to hear that you met this problem. This is not a problem of the tablet. It is the Google play's problem. You can solve it by clear cache. Here is detail steps: 1.Go to Applications (or Apps) &gt;&gt; All (far right) 2.From all apps select Google Play Store &gt;&gt; Clear Cache and Uninstall updates 3.Again, from All&gt;&gt;Download Manager &gt;&gt; Clear Cache and Data 4.Finally, All &gt;&gt; Google Services Framework &gt;&gt; Clear Cache and Data 5.Switch tablet off and restart Or you can refer to solutions on google play: https://support.google.com/googleplay/troubleshooter/4592924?hl=en&rd=1
1849837
No it does not have Google Play and the preloaded apps on mine never worked.
662712
As of now, I just got this item and I also have an android phone. It said it did, but when I downloaded the app on the android it seems to not connect. So I am still looking into this.
254526
I returned my tablets cuz they would not connect to google play....and so when I asked for support, they said to download 1mobilemarket, which worked for the free games but i still couldn't connect to buy anything. Also they were slow and froze a lot. One of the tablets actually already had an email address in it...so that was weird.
1334824
We can't get anything to download some glitche with the google play store and no one can fix yet very frustrated with tablet
1942448
The latest firmware upgrade includes access to Google Play. Unfortunately not all applications will load properly and you get the "incompatible device message" on few apps. Hopefully, the next firmware update will take care of this but don't hold your breath as B&N; basically is getting out of android tablet business and turning over future development to third parties.
1892314
They say you can, but it won't run on mine. Just says "Google Play Store has stopped."
2216452
I was able to download apps & games through Google play & the mobo app store. If it's not working contact the seller for a replacement