Just received the box yesterday. Powered up and got the "iCNTV 认证失败" message. What do I do from here?
353152
I don't know the answer because I'm not familiar with the error message, however I did have a problem with the unit and wrote a negative review. The manufacturer was very concerned about the negative review and responded immediately satisfying my concerns to my satisfaction.BJ
1627975
Dear friend.Thank you for your message.Please note that this Quad Core TV box requires the special A10 Quad Core XBMC (That is the vidon.me TV).The Quad Core XBMC Gotham 13.1 you used is not suitable for this TV box.We suggest that you uninstall the Quad Core XBMC Gotham 13.1, and use the preinstalled XBMC (vidon.me TV).If there is not vidon.me TV in your box now, you can contact us via Amazon message.We will offer the vidon.me TV to you.Hope that this will help you.Best regards,Maria
1047714
No idea! Certainly haven't received that message before. Exchange product & try another disk or try another xBox!
1756155
I'm having the same problem with downloading the firmware and I tried several times following the video step by step, but still no luck...any suggestions?
1107338
Found original box, it states ATNC, not qam, but using without cable box, no probem
1461749
This happened to me recently and I called customer service and spoke with a foreign woman I could not understand. She attempted to get me to purchase a maintenance package for $39 or one for $79. I explained the Neo TV box I owned was only $46 brand new and declined. I turned the Neo TV box on and held in the reset button until the power light blinked several times and quit. Went into settings and did a factory reset too. Did both a couple of times and this fixed the problem.
1480965
Don't expect any support from Directv on this issue, I spent 45 minutes on the phone with a tier one support person, who basically spent the time , reading me information from the instruction book. You might want to just look on Directv forums, and notice the number people who have some sort of issue with CCK boxes. I sent the CCK back, and figured out a way to get a hard wired connection to the back of the Directv DVR.
894824
Jose,If you have the unit connected to the internet you should be able to go into the on-screen menu and have it search for a firmware update.Eric C
1360496
I've had the same problem. Amazon is replacing the set. Update: got the new set. It has similar problems, but not often. Trying to determine if this is due to quirky inputs (ie, Apple TV2 being being turned on, and camera plugged into AV input). Happy otherwise, probably will keep the set. Another update: blinking on start up continues, poster on another thread mentioned hdmi handshaking problems on other hdtvs- sounds like what I've got. Trying to decide whether to keep the set, since people have said TCL has terrible customer service. I don't want to get stuck with it after the return period. Note: if i change inputs then go back go the apple tv that fixes the problem.
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
453353
I suggest you contact Komputerbay. Their Technical Support email is: techsupport@komputerbay.com.
355072
Push the power button on top right :). You should have directions in the box.
656457
Has he installed any third party reps on xbmc if so he might have to install them again! Bit bits nothing he can't install again :) but here's how you do it! Unplug the the power cord on back of the box and with a tooth pick poke the reset button in where the the power cord conects to the box . Then conect the power cord to the box and turn it on again it will take you to the reset menu and just press enter it will restart like new :)
438370
I'm not sure I understand your question but download the latest firmware from asus
1899433
Call humminbird, they will give you a service number to write on the box and they will tell you the address to send it to, they fixed mine for free and it works perfectly now! Only took a few days to get it back after I sent it out too.
2219751
I would suggest you update the 3D box as soon as you get it. Updates can be found on the website. Now if the 3D HDTV required error pops up just turn off the 3D box for a sec and just turn it back on & it should work.
2075232
Contact the store that shipped you the item. It may be a loose wire or a faulty sd card.