The machine runs and will not heat up. What is wrong and how do I get it fixed?
325107
You are probably going to need the factories help. Make sure unit is unplugged. Pull the tub off. Check for broken wires. Check the brushes. These are what transfers power to the heating head. Make sure the they are touching the head, the area they touch is clean. If ok. Then you will need an Ohm meter to go any further. Check at each of the brass bars on the heating head and you should get about 13 Ohms. A little higher is Ok but if much higher heater is open. Then check with great Northern for parts. MAKE SURE UNIT IS UNPLUGGED WHILE DOING THESE CHECKS AND TESTS. Good luck
325108
You are probably going to need the factories help. Make sure unit is unplugged. Pull the tub off. Check for broken wires.Check the brushes. These are what transfers power to the heating head. Make sure the they are touching the head, the area they touch is clean. If ok. Then you will need an Ohm meter to go any further. Check at each of the brass bars on the heating head and you should get about 13 Ohms. A little higher is Ok but if much higher heater is open. Then check with great Northern for parts. MAKE SURE UNIT IS UNPLUGGED WHILE DOING THESE CHECKS AND TESTS. Good luck
325109
Make sure both controller and power button are pressed and let run fo two minutes.
1508978
My machine is still not working from when I bought it. They sent new wiring, which didn't work. Now they are sending someone out to look at it.
1234874
Check if the ram is dusty. If it isn't, take it out and blow the golden teeth and blow the insert rods inside the machine. It should be working now
1857508
Return your machine... Been having nothing but problems with mine after several visits to the technicians.
2222173
So you, Plugged it in, connected the heat plate and flipped the switch on the right side? If it is not even turning on by the switch, did you check to make sure that outlet is working, if it is then something is wrong with The machine, Send a message to the seller, if you got it from mix wholesale they were great to work with. Good luck.
1486250
My unit has not over heated. If its really hot, I would think it is a defective unit.
84073
We already bought a new machine (same one) but we kept the old one. I am going to try fixing my old machine with your suggestion. I'll post the outcome. In any case, thank you for replying to my post. We were on the phone with Brother and they really didn't give any good suggestions and also all the authorized service centers wanted to charge over $100 to look at the machine and parts and labor would be extra.
1436553
I too haven't had any issues. There are heat settings that you can adjust. If it doesn't heat up, you may have a defective unit.
1819943
The machine is in a vacuum state. at the Ventilate cue press "ok". You then need to go to the main window and, then (make sure there is water in the tank) place a cup under the discharge wand and press the hot water button and discharge water. This releases the pressure and the machine should return to normal functioning. I hope this helps. Also, if the machine freezes up, just unplug for a couple minutes, the plug it in agaiin. This reboots the computer. I hope this helps. Let me know.
904586
happened to me too...i contacted the seller and they told me that it usually shuts down if it over-heats and should work after some time...but that never happened to mine so i returned it and got a refund...
888679
I believe you will need to send the machine in to the manufacturer to have this serviced. The best thing would be to contact the seller you purchased the item from, and they will be able to provide you with the necessary steps and contact info for repairs.
271744
Have you checked to make sure its not plugged anywhere? I run hot water from the machine thru mine periodically to keep it free from plugs. I use mine daily!
500470
No, I've never had a problem with this machine (so far) Maybe it is just your machine and you should ask the mfg. to replace it? I'm sorry to hear that you are having problems.
1153839
I would not attempt to open the machine, it would void any warranty and likely repair. If the unit isn't heating send it to them for repair or replacement. If you can't figure out how to open it is it likely you can repair it?
439471
No idea. Try getting a new unit from Amazon. Better yet, forget it and face reality. On the other hand, if you like the idea of hot, raising air moving a little fan, buy a dozen of them...then you will always have parts to spare.
1659027
Open the door and make sure that the drain pan in the bottom is not full. the machine sweats a lot and I had to empty the pan about every 3 days before mine completely broke down after 3 months of use! Good luck with yours.
1788098
I am sorry , we bought the machine, and we never got it going yet, we are havaing problems not good 4000 machine and it is not running, I am not pleased.