I bought this computer 9 months ago and a blue screen shows and shows windows is loading files but it doesn't do anything else. I haven't use it for 2 months now.. It recommends start up repair, I click on it and it stills doesn't work. What should I do? I bought this computer 9 months ago and a blue screen shows and shows windows is loading files but it doesn't do anything else. I haven't use it for 2 months now.. It recommends start up... » Read More I bought this computer 9 months ago and a blue screen shows and shows windows is loading files but it doesn't do anything else. I haven't use it for 2 months now.. It recommends start up repair, I click on it and it stills doesn't work. What should I do? « Show Less
327654
It came with a one year warranty. Bring or send it back to the store where yuo purcased it! Blue screen errors are serious and can be fatal. Mine did the same thing and it's currently being repaired.
1988860
Did u watch a you tube tutorial on installing it? And double check connections? Mine started after install but it took the computer thru all sorts of blue screens like a foreign object had been implanted and was leaching off the system.
2089261
I agree with Bob. I recommend you send it back and get your money back. Get a Kindle Fire or something that isn't D2. Had mine less then 2 months and it went total blue screen (screen of death). It's not worth having. But if you insist on keeping it, you'll have to do a reset.
128883
I have not had a problem with mine at all. I would call Microsoft and ask about it. Maybe they will send you another one free.
1191501
Mine has stopped working from time to time... I've disconnected it, then re-connected it, then re-booted the machine, then it will start working. As stated earlier, make sure that it is properly seated. It should be plug and play, (I don't believe it's Bluetooth, like the keyboard I bought for my iPad). Seems to stop working, at times, when the machine goes into "Sleep" mode. If this doesn't work for you, I would suggest contacting Lenovo, under the assumption the products are still under warranty they should assist you, or worst case, replace it if found to be defective. Hope this helps you?? Mine has stopped working from time to time... I've disconnected it, then re-connected it, then re-booted the machine, then it will start working. As stated earlier, make sure that it is properly seated. It should be plug and play, (I don't believe it's Bluetooth, like the keyboard I bought for my iPad). Seems to stop working, at times, when the machine goes into "Sleep" mode. If this doesn't work for you, I would suggest contacting Lenovo, under the assumption the products are still under warranty they should assist you, or worst case, replace it if found to be defective. Hope... » Read More Mine has stopped working from time to time... I've disconnected it, then re-connected it, then re-booted the machine, then it will start working. As stated earlier, make sure that it is properly seated. It should be plug and play, (I don't believe it's Bluetooth, like the keyboard I bought for my iPad). Seems to stop working, at times, when the machine goes into "Sleep" mode. If this doesn't work for you, I would suggest contacting Lenovo, under the assumption the products are still under warranty they should assist you, or worst case, replace it if found to be defective. Hope this helps you?? « Show Less
38729
Drive is dying or dead. If you can start it up, copy everything off of it as SOON as possible. Look up tricks on the internet for drives that have clicking noises. Unfortunately, warranty will only get you another drive, it won't get your data back. Always have TWO backups of your data. I sincerely pray you will be able to get your data off. Even if it starts working again, you should no longer trust the drive. Sorry.
185645
iOmega said "It is normal for hard drives to get hot (to the point where you still can touch them) especially for big capacity ones. Also make sure to keep your drive in well ventilated place, preferably not too close to other electric/heat emitting devices".The blue screen was caused when I encrypted part of the new drive badly. All is well and as is usual in my case - my fault! A happy owner now.
1177485
Blue screen is a fatal software fault (BSOD) and a black screen is a hardware failure (also called a BSOD) referred to as a Blue or Black Screen of Death. Windows generally goes blue when the MFT (master file table) image is corrupted; you will have to recover any data you wish to keep and then re-install the operating system if system recovery does notwork. To utilize system recovery you'll need a USB connected CDRom drive and the Windows 7 backup disk. Then go to Asus.com customer support forums and post your situation and you should receive assistance from one of their support technicians.
377663
Mine is two years and still going strong. Try taking it out and reinstalling
2268538
Contact the company for a replacement through Amazon Support. One of mine also gAve my PC troubles. In the future, I would stay away from this brand. TLDR: Contact through Amazon for refund or replacement. This can be done through your Orders page.
1249912
comes with a trial period. . After using the computer for bout a week, a message appeared on the screen that my computer needed repair. I called support but they could not help.I had to send the computer to their repair facility in Texas. This was two weeks ago. I have not heard anything yet. Good luck.
1662733
try plugging it back to where it worked well. that's for checking if your hard drive is still good.
565675
Three things: Have you tested the monitor with another system, laptop or desktop? Have you tested the same monitor with different cables? Have you tested the monitor with your system in Safe-Mode so no drivers are loaded? The whole idea is to isolate the problem BUT if this is a refurbished unit HURRY UP and see if you can return it ASAP before the time expires. Good luck
1574364
It all depends it could be how many programs you have running or the space it has. I bought mine new and it shows no problems so far. Try closing the iter programs running. It could also be internet connection.
1969291
I do not have any problems with my Windows 7, 64 bit computer. It has been in use for over two years.
38730
Drive is dying or dead. If you can start it up, copy everything off of it as SOON as possible. Look up tricks on the internet for drives that have clicking noises. Unfortunately, warranty will only get you another drive, it won't get your data back. Always have TWO backups of your data. I sincerely pray you will be able to get your data off. Even if it starts working again, you should no longer trust the drive.Sorry.
1063279
Hi, thanks for contacting us. Unfortunately I do not know why the card would blue screen. If you have the correct drivers installed and it is still blue screening then you can open an rma for a replacement. If there is anything else I can do for you or if you have any other questions please let me know. Sincerely, Chris Nickels Red Planet Trading