Has anyone had a warranty claim on the Optima batteries through Amazon? How did the process work, and was it a smooth process?
326155
I send my back immediately, the packaging was horrible. It bounced around loose in the box all the way.Full refund, no problem.Got the next one from Cabela's, came in a styrofoam lined box, securely packed.
326156
I had a warranty issue, it was very simple they just sent me a new battery and I had to dispose of the defective one on my own.
326157
I had ordered two optima batteries through amazon. One was good the other, the top was busted. Not cracked, Busted. The box was undamaged. It looks as if when they were boxing it up, the person dropped it and shipped it anyway. Knowing that it can't be returned because of hazardous shipment. I contacted Amazon about it but they just won't respond to any contacts. Personally I won't buy another through amazon.
1705184
I don't know about the warranty. I can tell you that I have ordered these same batteries several times for several APC UPS devices and I have never had any problems or any leaking batteries like some others have said. They have the F2 terminals that are standard on most APC UPS devices. Batteries like this either work or they don't when you get them. If they work when you get them you should have no problems. If they don't then contact the seller for replacement. I don't think you will have any problems with these batteries. Just my opinion.
965299
Sorry to hear you got suh a short use...I got only about 12 hours total use when the same thing happened. I contacted optima and was told it would cost $100+ to repair plus shopping..what a rip-off. If anyone else knows of a substitute that will project as wall as the pk201 does and NOT made by optima, please advise.
189443
Dan, My Optima Battery came in a custom made heavy duty cardboard box! There was padding all around plus the top and extra heavy bottom tray. It was such a nice heavy duty box, that I kept it. The Optima Battery will get more bouncing around in my boat going through white caps than it ever could packaged in that box it came in. It was also a fresh made Optima Battery that I received. Not an old dusty one from off a display shelf. Amazon sells plenty of these Optima Batteries to keep the stock rotation fresh. If there were any problems, Amazon will pay for the return shipping and ship you a replacement. Dan, My Optima Battery came in a custom made heavy duty cardboard box! There was padding all around plus the top and extra heavy bottom tray. It was such a nice heavy duty box, that I kept it. The Optima Battery will get more bouncing around in my boat going through white caps than it ever could packaged in that box it came in. It was also a fresh made Optima Battery that I received. Not an old dusty one from off a display shelf. Amazon sells plenty of these Optima Batteries to keep the stock rotation fresh. If there were any problems, Amazon will pay for the return shipping and ship you a... » Read More Dan, My Optima Battery came in a custom made heavy duty cardboard box! There was padding all around plus the top and extra heavy bottom tray. It was such a nice heavy duty box, that I kept it. The Optima Battery will get more bouncing around in my boat going through white caps than it ever could packaged in that box it came in. It was also a fresh made Optima Battery that I received. Not an old dusty one from off a display shelf. Amazon sells plenty of these Optima Batteries to keep the stock rotation fresh. If there were any problems, Amazon will pay for the return shipping and ship you a replacement. « Show Less
1683652
It's not Optima's warranty that is the problem, but the reseller. Amazon should be happy help you out. Otherwise, contact Optima directly for assistance.
43439
Not sure, I went onto the website for Optima batteries and looked up my car and it kicked back the appropriate size and then I went onto Amazon.com and orderedo the battery. Battery works great, looks great. Don't skimp on the important parts like batteries. You'll love it.
2010785
When I contacted Optima, they said Amazon is not an authorized dealer and therefore the warranty is void.
1153828
Amazon is not an authorized retailer of optima so only a 30 day. Also i recall reading on optimas website the do not have a strong warranty on the deep cycle batteries because the have no idea what it will be doing. I have nothing but success with them myself but it appears others have. If warranty is a concern (if even applicable on the yellow top) the get it local or get the die hard platinum AGM battery. http://www.optimabatteries.com/us/en/support/warranties/ Hope that helps
3816
Not sure. I tried to research that and got various results. Pretty sure optima will warranty it even if you have to do it thru your local parts house.
2072923
I called WORX and they had a record of my warranty info. So they just sent me new battery and a box to put old one in to send back to them. They were real cordial--gave me the impression that these batteries fail quite often. But my replacement bat's doing fine. I recommend actually talking to them above just going online. Happy cutting!
2141781
The ones I have are quite comparable. Also, just so you know... I've been told that these batteries have a 24 month warranty on them... so if you have any issues you could contact the company as well for a replacement or something.
58556
Hi, I'm not sure about the warranty on this. I bought this battery from Guatemala, and it was impossible for me to claim any warranty for this item as it represents an extra cost for me. However, if I knew what I was buying at the time, I'm 100% positive sure that this battery would not be the answer.Hope it helps!
969819
Unfortunately, I did not keep the paperwork that came with the battery, so I do not know the warranty status. Have not had any problems so far however.
193430
I purchased mine 6 weeks ago and am now having the same issue. I am wondering if yours and mine are from a bad lot. I have emailed the seller directly (per Amazon's instructions for defective batteries) and am waiting to receive an answer. I will most likely email the address on the box it came in if I don't hear back from the seller very soon.
2003766
I don't know what the warranty is, but I can tell you I probably had 6 of the Roadmate 9055s in a year. The battery is NOT big enough to run the darn thing, even with it plugged it. My husband did some research and found a better battery, and the 6th one has worked fine. The product is NOT being made any more, so I don't think there is a replacement, even if it did go out under warranty. Other than that, I think it works great, and I love the size & set up.
1377350
I bought mine eventually from Menards, however I learned warranties are covered in local repair shops. If you are having problems starting it I have also learned you need to prime slowly 12 x's; the repair guys told me that, in addition the battery cable shakes loose so you need to check them.
552371
I have purchased 4 optima batteries all on line and never have had a problem. My batteries range from 3 years to 8 months and I can't tell the difference in the time it takes the older batteries to charge to full power. I also think that a good charger is half the battle and yes they are as different as the batteries. There is a date stamp on the battery. I have had no problem with the date after buying online. The date on the battery has been in the past 3 months. To be sure you would need to go local but even then dates are about the same. Hope this helped