i buy this samsung here in amazon, the second month the blueray said ""proctecion"" and off inmediatly. i want know if the garante cover this problem
330520
I made my purchase from Amazon so I don't know the answer. I had one problem with my system (speaker) and the replaced it immediately.
330521
Leonardo, você é brasileiro? (Brazilian?)Comprei e tive o mesmo problema. Estou no Brasil e não tentei resolver o problema.Desconectei tudo, reconectei tudo e o problema continua.Vou levar em uma autorizada aqui no Brasil.Porém acredito que, se voce estiver nos EUA, você consegue trocar.Envia uma mensagem pro vendedor reportando o problema.Abraços
1559499
I, too, am now experiencing this same problem, and I purchased my Samsung through a vendor other than Amazon. I guess I'm going to have to return my set, although I absolutely love everything else about it. I haven't talked to the Samsung technicians, but I'll be calling them later today.
1246482
i read a response on the samsung site that said there have been issues when people are uploading firmware via wifi and their wireless network drops the signal - sounds like the best thing to do is download the firmware from your pc to a USB stick and insert that directly into the blue-ray player. I've ordered system but not installed yet.
534682
I will call SAMSUNG Monday and see what they say. If the TV is RECONDITIONED i can see the " no warranty beyond 30 days, but an open box or cosemetic blem item should still have the normal warranty. You can go on line @ Samsung to register you product and someone said they'll extend the normal 1year (new TV) warranty to 15 months if you register on line !! That seems weird , but I'll ask them about that also . Hold Tight !
1150493
Make sure the TV is not in "Store mode" because it always resets the settings so that they will look good in the store. I would also recommend returning your Samsung for a Sony Xbr4. I went through 2 defective Samsungs before I finally woke up and got the Sony. It is far superior to the LNTxx71.
2232706
Amazon said to contact Samsung. I have a rep coming out tomorrow to look at it. I don't see how they can fix it but we'll see what he says.
584854
No, I opted for my money back and bought a new blu-ray player at Target instead. The Target price was good and the unit worked right out ofthebox. I have been pleased with most of my electronics purchases on Amazon, especially bevause you can get your money back if an item is returned.
359746
David, I have been a Sony customer for years, instead of worrying about the HDMI inputs, take some time and investigate Sony's repair facility, their ONLY repair facility in the US, in Laredo Texas, Google complaints on Sony's Laredo Texas Repair facility, you won't believe what you find. I do not think any company has the bad track record Sony does, you do not need a Sony Television, you will be so sorry if anything goes wrong. Not only can you NOT get things repaired, they damage things and always throw away original shipping boxes. So, learn more about the repair and replacement end of Sony before you pay that kind of money for that television. You will not have that experience with Samsung.
397037
O, If your warranty ended and you're in the U.S., register your television online for the additional 3 months of warranty on your product. Then, try calling the Samsung customer service center, mention that you registered for the additional 3 months, and see if that's able to help you. --Mr. S
1083980
It is mentioned that some newer BlueRays will not work, but just having completed a trip from Texas to California, I have not had that issue yet. There is almost always a way to update the firmware, I'd check support and see if/what that is.
1500758
I don't rememebr. Shortly after I bought it, the DVD/Blue Ray stopped working. Samsung customer support told me to pack sand, so I threw it out. Do not buy that.
715735
Be careful buying the international version. Mine just died today and I'm finding out that it is not covered under any Samsung warranty, at least not in the U.S. Ask the seller what type of warranty it has. Better yet call Samsung first. $700 down the drain!
1034897
There are no further firmware updates for this model. I ran into a similar problem, although my unit wouldn't load a Blu-Ray at all, much less play it. After much frustration looking for a non-existent solution, I got a nice Panasonic Blu-Ray player - that does Internet TV *much* better, I might add - and now can enjoy my Blu-Rays while still using the rest of the Samsung unit's "home theatre" functions, which pretty much boil down to the sound system at this point. The short answer is yes, it's crap.
1698521
I had the same problem the TV started to flicker and the screen had vertical rainbow colored screen. Called support and they told me it was out of warranty and the TV never has this problem. After googling it it appears this is a problem with Samsung TV's. I bought a Sony instead. Threw the Samsung in the trash. Customer service was awful and they lied ever knowing about this problem. But once you google it it is a common consistent problem.
1012765
Thanks for your answer, JD! I thought so. Oh, I saw it at Best Buy--I was SO impressed with it. I wasn't even thinking Samsung until I saw it. Samsung has really outdone themselves with this one, I think! I haven't even read of any major problems with it yet, so that's encouraging! Keep me updated and let me know if there are any little bugs with the TV.
1076251
I just sent the same request to Amazon customer service. Maybe if they get enough requests something will happen. our BD 570 is only 2 years old - so were not ready to go shopping for a new Blu-ray player yet.here are the links for customer service @ both sites - if we barrage them with requests - maybe something will happen?https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&nodeId;=508510&https://wws.lg.com/us/support/message-customer-support
1602742
Yeah i'm not too sure about that.. I am completely satisfied with my purchase, several weeks after purchasing. Its the real deal from Samsung!