My biggest concern is with reliability and frequency of repairs with the DC2014 since I have had issues with both Pfaff and Singer machines.
319109
So far, so good with my DC2014. I just finished my first quilt on it and I love it so far! No problems like my older Singer, and White machines did...
706640
My old one was constantly being replaced. Since they have reworked them no problem with the new one which i have had for 3 months - that's a record
705334
I had the same problem and many more, and am sending my machine back to Amazon. Eureka wasn't any help. Their quality control and customer service are terrible
19921
No I have had this machine since October 2012 and have had no problems. You need to send it back for a diff one. Amazon is great with returns/exchanges.
2154343
I had a problem with it too. I replaced it with different brand and have not had a problem since. Hubert
89173
I had this problem once or twice with this machine and my old Singer. (my only two machines ever). Once it was too much lint under the bobbin holder and it was fine once I really cleaned my Machine and got the little"dust bunnies" out of there. They almost look like felt. The other time, I simply had my bobbin in reversed and didn't realize it. I have already made four larger quilts and lots of small projects in the year I have had this machine. I LOVE it. Usually the problem is me, not the machine. LOL I have also learned to change needles often! Every new project or about 12-15 hours of sewing, which ever comes first.
66830
I bought this awesome machine last year, complete with 4 additional song chips, but unfortunately it worked well only several months, it turned to a annoying machine because it always hangs and we have to reset it all the time, and even that doesn't suffice because the song list also appeared like computer language.. we have tried to call and emails the us provider to ask, use the guarantee, repair it at our own cost.. but no reply. We like the machine very much, it is so so disappointing that it has a very bad post seller service. tip: the trouble happened after we use the machine all the day long in a party (we always care to turn off the machine first before changing the songchips but still it broke), so I think this kind of disadvantages must be revealed and put it in the manual in the BIG letters.
753042
Unfortunately I had the same problem when I first received my show machine. But I contacted Amazon who took care of it with the company and I was immediately send a new machine with absolutely no problem. The new machine worked great and continues to do so. Hope this helps.
455429
Something could happen anyway. Malfunctions do happen as well as mishaps. I got the warrenty because I don't want to take any chances.
1766171
I had no problem whatsoever. I just didn't have the machine last very long! .....like 1 1/2 months! ! ! Good Luck. Cyann
1756457
I had some issues in mine. Mine was on of the first ones off the production line, and I assume that is the reason why.
73090
As far as I know there i no one who services this type of equipment. My CDs stopped playing and after paying $100 to have someone take a look at it, I was told it could not be serviced and the Singing Machine Company s totally useless. Sorry for your troubles as I know the machine was not cheap. Good luck!
710806
I can't say specifically about your machine, but I've had 3 Pfaffs and they've all used the same bobbin.
1047201
I have not had any problems with it. This machine replaced my prior Bayer machine and the numbers are within the same ranges.
84073
We already bought a new machine (same one) but we kept the old one. I am going to try fixing my old machine with your suggestion. I'll post the outcome. In any case, thank you for replying to my post. We were on the phone with Brother and they really didn't give any good suggestions and also all the authorized service centers wanted to charge over $100 to look at the machine and parts and labor would be extra.
1310650
I have not had that problem. As someone who has owned a few machines I would advise to have a professional look at it. These machines, even if not used often, require cleaning and oiling regularly. That may be your problem. Good luck to you.
375799
So far I have not notice that issue. I have two of these machines running 10 hours a day and they are working better than the last ones I have that I had.