Any helpful hints on getting the talking base to work? I put 4 brand new batteries in it upon putting it together last night.
342166
My husband discovered that the base operates based on light. At first, we could barely get it to work and then it would only do Sofia's voice. When we put it near a light, we got the correct voice every time.
342167
The one I gifted has the same issue I'm pretty sure it's the fault of the quality of the toy.
342168
The castle has to be in a well lit area. So turn on the lights, that worked for us :) Turn on the lights, press the little pink button then put the toys in the base. It should work. I hope this helps :)
952302
I would suggest placing the 4th receiver close to the base station and see if it gets a tone in that location. If it does, the problem is in the placement of the receiver. If it doesn't you might check the battery charge. If the indicator is on fully charged, you may have a defective receiver and should contact the company.
922068
I did. I took the thing brand new out of the box, went to Best Buy and bought brand new C batteries put them in, pressed the button and nothing. Big piece of junk.... don't buy!!!
1307685
Maybe it is one of these 4 items that is outa' whack. Make sure: 1. Talk Through is not activated(green light off & red light on). 2. You have a good AAA battery installed. 3. The slide switch on the left side is in Normal position. 4. The little red light on the right side is ON by pressing ON/OFF. With that you should be good to go! Easy-Peezy... GL
1154774
Make sure the frequency channels and vox are programmed the same. Also, make sure you remove the thin plastic off the battery terminal. I initially had some problems but now working great
945039
Try taking out the batteries and putting them back in or replace them all together
1729220
I returned mine long time ago but before I returned it I had to order a new base. I remember finding where to contact in the manual. Try that if you still have the manual, or look for a manufacturer name on the product and google search it, maybe. They were very helpful to me and sent me the replacement really fast. I hope this help. Good luck
2215227
I bought the garage and nothing is supposed to move without human assist. The batteries power the sounds and everything works as it should. Do you have the batteries in correctly? Did you turn on the switch on the underside of the car? Luckily they turn on and off as the sounds can get crazy. The set has given us a lot of laughs with and without the little ones.
999467
You might try rebooting the unit by taking out the batteries for a few minutes and then re-inserting. Be sure to re-zero the scale afterwards (and any time after you move it), and that it's on a hard surface (not carpet, for example).
558077
Mine worked fine. Suggest this could just be a faulty unit and request refund or replacement. I presume you have inserted batteries in correct order
436754
Did not have any trouble. Try installing a fresh set of batteries, and see what happens.
143798
It doesn't work! We haven't been able to hear anything because the batteries caused some type of overheating the radio does not work. To send it back would cost me more money than the whole thing is worth. My suggestion: Leave it be and look for something else, it ain't worth it.
1596892
Make sure batteries are in correctly, then hold down power button. Good luck.
1971806
A simple answer might be that the batteries are not charged in the new headset. Put them on the charging tower for at least 12 hours,and then try pairing. There were instructions in the manual about how to pair a second set. The base station searches when you turn it on, so after charging, turn on your second set first, then turn on the base station.
667089
remove the batteries and put them back in again, it took a little bit of time to get it going but eventually it took. good luck
2090762
If you already tried new batteries , then I would contact the company and send the remote back for a new one. You shouldn't have to do anything with the remote to get it to work properly. Did it work before?
93083
Not trying to be flipped, but did you make sure the batteries are in correctly and making contact? It has happened to me before that I misread or just assumed how the batteries went in. I bought 2 of these remotes and had no problems with them at all... Could also be you got a DOA remote... Sorry...