The main light has become very dim. What could be the reason for this?
350354
Hi! Sorry to hear you are having problems with your Wagan. I have two and have not had any problems with them, so far. Be sure that the light has been charged completely. No less than 8 hours and no more than 10 hours. Over charging or under charging can cause problems with performance. If that doesn,t resolve the issue you are having, you may want to contact Wagan Corporation at... (customerservice@wagan.com) or toll free in the U.S. & Canada (1.800.231.5806) I hope you can get the problem fixed without a hassle. I really like these spotlight lanterns. They were great to have when our power went out for thirteen hours after a tornado went through and knocked down power lines. Have a Great Day! V. Zink
1549807
This is the section for questions, but sounds like you don't want an answer, just a replacement or a refund. Also sounds like the sun is not shining wherever you go, that might be the problem. . If you're interested in knowing more about what is causing the problem, try a couple of new rechargeable batteries and see if the bulb works. Maybe the batteries just wore out. If that works and few months later, the light fails again, then you know the recharging system is not working. Or maybe you have a prankster (or a robber?) who reset them to off.
1806312
Check the bulbs. Possibly you have an electrical issue that needs to be looked at
1201058
Try putting in all new batteries. Normally, when the light starts to go on and off, it means the batteries need to be replaced. If new batteries do not stop the problem, the light is very likely to be defective.
1474350
Mine had about 2 to 3 lights but it went completely dark After months of use.
1261020
I had the same problem but I finally discovered the cause. I had one of the lights close to the sensor on the unit. When the light was off, everything was dark and the light came on. After a short while the unit sensed light and shut off.
1898515
Aside from maybe putting black tape over the light, it seems there is no real solution to this problem which it equally annoying for me as well. Sorry I couldn't be more help.
793886
Make sure it's unplugged, unscrew the face plate, and examine the lightbulb. It may have been loosened from the connection or it may have broken. The bulbs are expensive so in the future be really careful not to drop it.
1987852
Press the long square button in the middle of your unit several times and the light will dim down until it is completely off. This will take care of it.
604367
It may haves bad bulb, there is a replacement bulb at the end of the light that screws off.just pull out the foam the bulb is underneath. see if that works.
912823
I think the problem is that the lenses are getting dim. Try to clean the lense from inside and outside
1624126
Mine worked fine. Maybe its the light bulb that needs to be replaced. I don't know how to do that. Return it if you can.
864212
Usually one of the infrared LED's has gone bad. If you are a tinkerer, you can open the top and replace the Infrared LED emitter LED. You can compare it with the other LED's by using a cellphone camera or digital camera to see if the emitter LED is dim. Usually the main one in the middle is the culprit as it is used more. Hope that helps!
635558
I had the same problem,to dim,just keep hold the up or down button till you reach the amount of light you like.
1716888
It is possible you may have a defective unit. Mine has no been in use for more then 4 years. I use it to dim the blue LED accent lights along my side steps to stay in compliance with the California Law that requires them to be under 2 candlepower (25 lumens for an LED, in the lights path, measured 1 foot away through a non reflective tube) and I have a mark for where that is, it keeps my mights between 18 and 23 lumens. When in some states that do not allow it, I turn them off.
493544
If this is your only light source it may be to dark.I have other lights in the room.
1744405
Have you tried looking at night? The light isn't very bright in the sunlight but if it;s working you should be able to see it if you shade it with your hand. If not the bulb may have shook loose in shipping.