I can't find the light that says its in charging mode. Nothing lights up when I plug it in. Where is it?
321939
How about try on face up end of bottom base.. I think 3 red led very low light on the end of bottom base face up!! May be try on dark room...
482406
Heya. Yeah, I had one of these too. Somewhere on the unit, there's a small square/rectangular slot. that's the charging port. It should have come with a charging cord. It's been a while since mine was stolen though and I could be wrong. It may use micro USB to charge instead. if you want a new one, serch for one on 'The Wirecutter'.
678013
Does a blue light light up at all when you plug it in? Are you charging it on the phone or off?
1899343
If the light on the front is off, then it is not charging. Check your power cord.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
1599227
My husband has had that issue before, keeps jiggling it and moving it until the light comes on. I don't know if it is charging without the light being on or not - but he does not trust that it is charging unless the light is on. Must be a weak connection to the charging light, but keep trying to get it to come on.
1173259
The light inside should comes on when charging.. Since I have a pink one the light turns pink.
1115378
There's supposed to be a light that lights red when it's charging, but mine never worked. Yo uprobably have a defective product if it isn't lighting up.
864608
I just received one of these as well. When the charger is plugged in and attached to the battery there is no light. Tried 3 different outlets and same result.
1617716
the light should flash on and off while charging I am pretty sure. I did use a powered usb hub to charge mine.
243004
Yes, it is supposed to light up, but it doesn't necessarily go off when it's charged, I've noticed. My original one turned green when it was charged, but this one doesn't. It may not be charging or the light may be faulty. Mine stays red even when charged in the recent one I bought.
1184391
The red light won't stay on. I've plugged it both in the wall and on my computer and I have no indication that the charge is holding. Is this happening to anyone else or should I return it? I only got it today.
1524036
is it turned on? also is the usb inserted all the way in the external battery pack? did you see all four blue charge indicator light up? have you found the power button on the side? have you tried a different usb lightening charge cord?
832059
turn on red light shows it is on. green light blinking charging, steady green charged
235320
I'm having the exact same problem. Although my charger was somewhat inconsistent before it died completely. (For about a month the light would come on on the charger about 3/4 of the time when I plugged it in.)
621135
There is a light on the plug in part. Goes from green to red (when charging) to green (when full charge). Light is @ bottom of the charger.
985697
Ooh, i haven't had to charge mine yet, and have had it for over two months now. You might want to return it or exchange it.