I purchased this in September but just tried using it for the 1st time and an alarm keeps going off, the water level is ok, what should i do?
324738
Return it. Its not worth it. But if not u have to empty it and start all over. It happens all the time
324739
It happened to me also. I bought this steamer a few month ago.I emptied container and let it stand for a few hours unplugged , then start over again.So far its working, I'll see what happens next
465650
I had same problem after just little over year old. I thought water level may have gotten low too many times. Just bought used one this time. 4th pump in years.
1553950
When the water level is too low, the sensor will shut off the motor and humidifying device. And "add water" indicator will light up. All you need to do is refill the water tank. Once the water level goes up, the functions will start again. If you have any additional question, please contact SPT at 1-800-330-0388 or initiate another question here.
1453535
I have had similar issues. My alarm has went off at incorrect times and twice now the alarm did not go off at all. I have since switched to a radio station for the alarm instead of my iTunes. I have not had a problem since.
724554
Clean it out completely and check cords. Also make sure there is water in it, If not it may slow down or stop without it. Mine did that, but after I cleaned it and filled it back up, it was up and running. I think it's because the water was too low. That makes sense to me.
597173
Make sure bits of paper arent clinging or stuck in a place such that they would prevent the sensor from sensing. If u are handy. take the cover off and make sure a wire hasnt come loose or anything gone awry. If so, fix it! But most likely ur unit needs to be replaced or repaired by a Service Tech. I'm assuming its out of warranty - if not contace Royal. I had a small problem when mine was new and the resolved it over the phone.
1426737
It sounds like there may be an issue with the device. My unit simply shuts off with no alarm whatsoever. You may want to contact the seller for more information and/or an exchange.
647335
My husband says its probably broken. Just ask for a new one from Amazon.Or turn your water source coming from the wall down a bit, that might do it too
623642
I had this happen twice shortly after my home was constructed and everything was new and I'd moved in. The alarm turned itself off at after 30 seconds. The only thing I could think of is that something new was "outgassing" (paint, plywood glue, etc.). Just to be sure, call your alarm company or an installer of smoke alarms to see if one of your sensors units has gone bad.
2046883
well i would try to fix it myself first by checking all the batteries, check for water in unit etc etc. if all else fails you should let amazon know about this problem see if they will exchange if not move on..
1988184
You may have to replace it. My with just one push, locks it in or releases the reserved water.
1427671
Using compressed air, blow out the alarm. Test your battery, it may be low. Dust will accumulate around the sensor. If these suggesting don't work, you may have a faulty detector.
1658016
Try pressing the button on top and checking the sensor area for moisture. If it's attached to moist or wet underwear then it will alarm. You can also unplug the sensor from the box.
1672092
I'm not sure what might be wrong with your machine, I can only tell you that mine worked the the first 4-5 times I used it and then did what yours is doing. I even bought new arrays thinking our hard water may have ruined them but it has still never worked. Mine also had no warranty no return address or any helpful instructions. I personally feel like it was a not so cheap piece of junk. Sorry I can't help you with it. Hope you have better luck than I did.
2051569
It depends. Mine stopped once when my water level was too low. I would keep an eye on the water level
864214
I had the same problem with a different unit and replaced it with this. Have you run the cleaning sheets through it? I would suggest that and as the other response suggested, try to get it to reset itself.
1404379
As others have mentioned, check to see that the unit is not set to manually on, if it is not then you probably are experiencing the beginning of many problems to come with this unit. I returned the one I bought because of similar problems. Mine experienced problems early and multiplied with age. Read some of the reviews on Amazon. I would advise taking it back if possible. This would be a great unit if it worked properly for a reasonable amont of time.