My dog ate the instructions- really! I plugged it in and the light works but nothing else. What am I doing wrong?
340116
First of all you have to have water in it for the mist part to work. Then when you push the mist button you actually have to hold it in and then it will turn first onto the 1 hour spot, then if you push it again immediately you can switch it up to the 2 hr, 3 hr, or continuous run setting. This one will run 8-10 hours depending on how much water you have in there. You cannot fill it past the 700 ml line but it has to be above the min. fill line. After unit is running you push the high/low button to adjust the mist intensity. Hope this helps. I love my diffuser.
340117
You might need to hold the mist button longer. I sometimes have to do that with my light button.
695009
Try with the switch on the light assembly in all positions, if still not working recheck the wiring connections. After that I would probably follow procedures for returning a defective unit.
1746858
First check to see if the dimmer is turned on. It is possible that the bulb you bought is broke. Try another one first. Thanks
2161486
Is the on switch on?Test it yourself by saying"BARK" while pointing it away from your face. If that doesn't work maybe battery is no good. Good luck.
1654173
I would send it back. I have had mine for some time and have had no issues with mine. Sounds like a bad light sensor. Good luck.
338300
My light did the same thing. I unscrewed the head with the LEDs from the body where the batteries are. I was checking for lose or burnt pieces. After I put it back together it started working and has worked fine ever since. I believe the lights worst problem is little to no quality control at the manufacturer.
513244
Sounds like you've made proper connections. Make sure you have 110 VAC, a good light bulb, some activity for the motion sensor and darkness. If all these items are present and your fixture still does not work, then your fixture must be defective. Good Luck.
1949542
It must be. Every time I turn it on, the light doesn't appear but it still works for me. Did you try to see if it still worked?
539608
Have you installed the OFF/ON dogs on the clock? Also check to be sure the clock dial is seated completely on the clock shaft. Check the clock dial to be sure it is turning. If all of the above appears to be satisfactory, contact Amazon for a replacement...
1960573
My *2* 8 lb dogs did not trigger the switch and they were left in darkness. I think it's because of what the previous poster, Mark O'Russa said about where the sensor is located.
806740
That's what I wondered too, if it needed to "warm up" first, or be in an extra-dark room. You may have a faulty one too like me. I had to tap on it near the bottom & turn it upside down & hold it it at an angle to get it to light up-not what you should do to make it work! Email Amazon & they'll fwd it to Scientifics & they should email you back w/phone #. I called them today & they said Fedex would pick it up next day & send me another one. So hope next one works! Good luck with yours! :)
535237
You are correct. I have had mine and it did the same thing. Pushing the reset and timer button and the light went out. I cant find my manual. Thank You!
596928
Take the top off. On the bottom of the top tere is a little plastic strip that needs to pulled out. This makes the light work. I don't think the instructions really tell you that. The lights are off during the day and as soon as it starts getting dark...they will work. If I can be of any further assistance let me know. Gook Luck. CA
1117976
not sure...when you installed the battery was the unit plugged in or not? if it was plugged in, try unplugging it after powering it off, intall battery, then try the power buttonwhat happens next? is it just dead or do you get lights at all even for a moment? mine just worked and was not an issue.....did you dbl check the model numbers? and it fits ok, not wobbly?mine has been working like a champ....no complaints at all!!!!
1226516
If the led isn't turning on I would try new batteries if that don't work, I would return it for a new one. Wish I was of more help, my lights worked for about 3 months and now they pi nly work sometimes. Good luck.
1502921
I would send back. There must be a malfunction. You should just have to plug it in. I didn't have to change any settings and it all worked right away.
1851878
I think I solved it. Once you clean it as the manual says you need to reset the system. With it plugged in but NOT turned on, put a paperclip or something in the reset button and press the (I think) Timer button. Should work then. The reset procedure I just described is in the manual right after the cleaning instructions.Thats funny V. Montez, I did the same thing - put it away for a cpl months and finally decided to tackle that damn blinking red light. Its all working well now!