Just got in the mail today and it is charging. Instructions say to enter password on keyboard in order to connect it to bluetooth. None there. ???
325150
ok, what u wanna do is turn on Bluetooth on your phone and unplug ur keyboard and turn the switch on the keyboard ,should be located on the bottom next to the charge outlet, on your phone press search so it knows to looks for something with its bluetulooth on, then next to the switch on your keyboard there should be a small little button, click it. then pair the two divices with ur phone and its going to ask for a code, inter the code that it should send you some how using the keyboard
325151
connect it to Blutooth first and then it will automatically give you the password
325152
Sorry I actually had to get help with mines but i dont remember having to enter a password. You would connect it the same way as you would a bluetooth.
721629
There are instructions in the box (4 steps). It's on the sheet that has "Bluetooth Keyboard Cover" on the front. If you don't see it, let me know and I can transcribe it or scan it into PDF and email to you. I started typing it but some of the details have pictures associated with it so it's probably easier to scan and email.
714910
Make sure the bluetooth switch is turned on and you see the blue light. If you don't see the blue light, then you probably need to charge the keyboard.
1554823
Have you assured that you turned on the power selection (see right side of keyboard) Go to the settings and verify that not only is the bluetooth on but connected. Also, make sure that the key board is charged.
1370897
You need a mini USB cable so you can charge the keyboard. It is very easy to find and purchase. You might search for "replacement usb cable for ...." (the name of your case). Hope this will help.
564295
Whitney, first, did it come with a USB cable? If you don't have that, then take the keyboard to Best Buy or Radio Shack and purchase a replacement. If you have the cable you can plug it in and charge from a computer or if you have the/a USB power plug then plug the cable into it and your keyboard and plug into the wall outlet. Hope this helps.
691459
Did you follow the steps exactly? Step by step? Make sure the keyboard is fully charged. I found it very simple to pair. Try it again and let me know if you continue to have problems. I don't want you to get too frustrate because this is a fabulous keyboard case
2178010
Mine charged overnite. Do you get a blue light when your keyboard is turned on?
432373
I believe I have the galaxi 4, on the problem asked about; are you sure the keyboard has a full charge? Also, in the settings, after the keyboard is paired there is a check box designating the keyboard as the input device, make sire it is checked. I sometime have to do that to get my keyboard to work.
873739
U should contact Logitech for tech support, but you have to turn on BlueTooth on your device. The directions with the keyboard are pretty complete.
1881387
Really not trying to be a smart ass, but there is also an on/off switch next to the charging input. Is the keyboard turned on? There should be a blue led light lit indicating the keyboard is on.
347703
I believe the keyboard light should only be blue. Both charging and when on. I would box that one up and send it right back for a replacement.
590419
Hi Ron, The first thing I would do is make sure the keyboard is fully charged. If the red light is on then you need to recharge the keyboard. If the light is blue (charged) I would make sure the bluetooth feature is enabled. You would do that by checking your settings. Once those two things are working properly you should be able to use it again if it worked before. Good luck with that!
967609
It takes a long time to charge left mine charge for a day - about 12+ hour for initial charge. . So make sure it is fully charged. After it is charged the two two blue indicator lights will come on with the power switch turned on. Charge and bluetooth connect. Make sure Ipad has bluetooth on and is visible to other units. Press connect on keyboard. Enter the code if needed. Usually 1234 and it should pair up nicely. Lol don't misplace the charge cord it drove me nuts finding it as not many use the same kind of plug.
1550124
It needs some time to fully charge. Make sure the USB cable you are using works and let it charge for several hours. Try to charge it via USB from a computer with the computer turned on and then test the keyboard. If it is not working try charging it with the computer turned off. If it is still not working contact the service.
330158
I also want to know : Where do you find a replacement charger for this. The one I have does not seem to be charging .Has the key board had its day ?
1825274
I purchased this item new and have it working but they never packed a charger cord with this Keyboard. How do I get one to replace it? I have contacted Trent on the IMP39B Embassy Keyboard Case for iPad 2 Sold by: New Trent Inc to try and get another but if I do not hear back from them I will have to return it. Is there another cord that will work for charging this item?