Asus Eee PC expired free virus protection Our free virus protection expired on July 2, 2010. On July 3, 2010 the computer is virtually locked up. The message is there is a virus in the computer. The only option seems to be to send 49.00 to reinstate the anti virus software. Even if you try to uninstall the antivirus software, you get the message that the file is infected and it goes back to the page asking for 49 dollars. Anybody have this problem? Asus Eee PC expired free virus protection Our free virus protection expired on July 2, 2010. On July 3, 2010 the computer is virtually locked up. The message is there is a virus in the computer. ... » Read More Asus Eee PC expired free virus protection Our free virus protection expired on July 2, 2010. On July 3, 2010 the computer is virtually locked up. The message is there is a virus in the computer. The only option seems to be to send 49.00 to reinstate the anti virus software. Even if you try to uninstall the antivirus software, you get the message that the file is infected and it goes back to the page asking for 49 dollars. Anybody have this problem? « Show Less
321790
What you have is the "Fake Virus Protection Trojan". Install a name-brand virus protection and it will take care of it (Symantec, McAfee, Zone Alarm).
776360
Fiona is right about security essentials, but you can still get free anti-virus with Avast. Works great!
1318690
I'm also looking for this upgrade but I have a feeling we've been given bad information. I don't see anywhere on the VMware website about a free upgrade for recently purchased product. Only a paid upgrade. Chris L, where is it that you are entering your serial number online?
1421886
I haven't had one on my computer in the 6 years that I've had it. I have always used 360 or some type of Norton Antivirus. But they say 24 tech support so I can only assume that they help remove any viruses you may encounter. I am not 100% sure so you may want to contact them directly before purchasing
1777778
It looks like the 2013 control panel with new features added. To be honest I turned most of the features off because it slowed my fast laptop (I7 3.2 ghz w/ 16 gbs ram 500 gb ssd win7)to a crawl. No viviruses yet. I have not found virus protection that did not slow down a pc. If you buy it tweak it till your comfortable with performance vs protection.
967570
No, not that i remember. they may be a free trial or something. I´ve always gone with AVG free protection. check it out
95567
Don't feel bad, I'm in the same predicament. Only they did actually cover mine after calling and emailing everyone I could find to do so. It took 19 days to turn my computer around when they advertise 3. (not including shipping) Now that I have received it back, it is still broken. So, I guess I get to start the whole process again. Never again ASUS. Never again.
1249912
comes with a trial period. . After using the computer for bout a week, a message appeared on the screen that my computer needed repair. I called support but they could not help.I had to send the computer to their repair facility in Texas. This was two weeks ago. I have not heard anything yet. Good luck.
662145
That was one of the reasons my 88 year old friend return the Telekin or Wow computer. There is no right clicking, and save as. The internet is basically read only, or play only, and no download. You can only download something to an email, and that is limited to certain file formats to protect the computer. The computer is designed not to get infected with a virus. For someone in the 60's, 70's, or 80's it is the perfect computer since nothing can infect it or go wrong.
450608
I have a netbook (not this one in particular) but one with like styled specs...I bought the CA Internet Security Suite Plus 2009...that I got from "FeeBAY" for $5.00 including shipping. So far no problems...but I did have to get an external drive so not sure how much of a savings it really was...........since the external drive was $65.00.
496427
I have attempted to register the Asus P501J-X1 laptop on the Asus website and received the same message. Also mailed in the ADW card and had it returned by the post office. Called Asus customer service 4 times and was told to fax my documents. I did this and received no response. I then tried registering online again and received the same default message. Finally found an e-mail address and sent a note with an attached PDF containing my documents. Received an incredible response advising me that there was no fax at that location and that I should call customer service. It appears that the Asus ADW is a fraud and that Asus is deliberately scamming customers into thinking that it is standing behind it's products. What a disgrace!
899562
Hi, Mike the laptop comes with McAfee trial 30 days I have Norton so I had their customer service remove McAfee and install my extra downloadable protection only because I had Norton.
965823
Microsoft is about to quit providing any kind of support for Windows XP, including updating drivers and virus protection. I'm not 100% sure of the exact date, but I think it's sometime in April, 2014. While your asus certainly SHOULD have the power to run XP, I am not at all familiar with that machine. If it is a tablet or a netbook of some kind, I would advise you not to mess with it - unless you are VERY savvy when it comes to PC hardware and software installations. Otherwise, you run the risk of damaging your current software installation which may end up making it useless and certainly would void any warrantees you have on your machine. Microsoft is about to quit providing any kind of support for Windows XP, including updating drivers and virus protection. I'm not 100% sure of the exact date, but I think it's sometime in April, 2014. While your asus certainly SHOULD have the power to run XP, I am not at all familiar with that machine. If it is a tablet or a netbook of some kind, I would advise you not to mess with it - unless you are VERY savvy when it comes to PC hardware and software installations. Otherwise, you run the risk of damaging your current software installation which may end up making it useless and certainly... » Read More Microsoft is about to quit providing any kind of support for Windows XP, including updating drivers and virus protection. I'm not 100% sure of the exact date, but I think it's sometime in April, 2014. While your asus certainly SHOULD have the power to run XP, I am not at all familiar with that machine. If it is a tablet or a netbook of some kind, I would advise you not to mess with it - unless you are VERY savvy when it comes to PC hardware and software installations. Otherwise, you run the risk of damaging your current software installation which may end up making it useless and certainly would void any warrantees you have on your machine. « Show Less
657998
Having the same problem. When first turned on it said there were several updates and it seems to have finally loaded those but haven't checked to see if any new ones. No trick, just used and it installed when I shut off computer after about 3rd use. Installed Avast anti-virus before I did anything.
700080
If you renew you may get charged full amount from Norton. Just buy it again from Amazon download and reinstall on your computers
720327
FINALLY! Let me check over the weekend. It was an expired cert in the ask client (I think OEM went under) be cautiously optimistic but wait for a post. Thanks for the indirect heads up btw
431908
There are two types of warranty protection offered from ASUS, the first is a two year warranty and is basic in form. The second warranty is known as a accidental damage warranty that is also through the company via ASUS only applies to certain computers and is known as the ADP program good for one year. I certainly hope that this helps, and yes this particular laptop is covered.