I just received one. There is a jiggling noise inside the shower head as if something small is loose inside. Is that normal or is it broken?
331731
That doesn't sound right. I gave mine a shake, and I don't hear anything. Before returning it, you should go to the grohe website; there's an 800 phone number you can call to speak to a customer service rep. Hope it works out for you.
331732
That was not our experience with this product. I would return it for an exchange to be safe.
753411
Mine rattles. Power it up and the rattle goes away. I to believe that this is normal
82832
No that is not normal. You should not hear anything moving within the unit. You should have them exchange it.
1745803
Contact the company for a replacement, sounds like a defect. I never had that issue with mine.
128878
Thank you! That was definitely part of my problem. One last question: when opening, I hear a pleasant ratcheting sound, which I don't hear when closing. Does yours not make that sound
975537
Mine makes a noise that I was initially concerned about but after reading JcrusR2's answer I can verify that in my case, he is right (The only thing that might be loose is the plastic On Button. The inside should be solid.) Try shaking it and checking to see if the noise is coming from the power button. You can also jiggle the button lightly with your finger and produce the same sound.
243941
this would bug me too. i am no expert but i know my fan does not make a rattling noise. i would take it to a hospital right away. you deserve your sleep.
1595716
I just looked at mine. I noticed that I also had something rattling around inside. Sounded like a small piece of plastic. I saw no easy way to open. It doesn't affect the operation. I'm going to leave it and not worry about it. It's probably just something loose from the manufacturing process.
777949
No I have not heard it, mine is silent, though I have yet to use it for long periods. I don't think it's normal, but if it still does what it says on the pack it's ok.If it's not broken don't fix it!
1255581
Well there was a little bit of rattle on mine I think but didnt have a problem turning on... yours may simply have not survived shipping or even been a bad egg from the manuf.? That or your balast (sp?) doesnt work...
1148948
I just received my Royal 160MX, and the box was pretty banged up. There's definitely some kind of rattling noise. It's working fine though, but the rattling made me wonder the same thing... if it had arrived broken. So, I guess if you had the same problem and it's still working for you since 2009, I guess it's normal, huh?
1279294
I've had two that I ordered recently and neither of them sounded like they had loose parts. Both have worked flawlessly. I'd send it back for a new one.
516418
That is odd. Sometimes I get a gurgling sound but that is it. Should be silent. Remember to run filtered water through it. Might want to hit up seller.
776001
No, it appears something might be loose inside or not functioning. Return to manufacturer for repair for your safety.
152771
Yeah it sounds defective. I would suggest calling Amazon to see if you can get an exchange.
1150029
If the head is not tight enough it will make a vibrating noise. That is the only time I have experienced any noise.
1667231
Mine doesn't have anything loose inside it. If it still works though, it's probably fine?