I bought this product on June 14, 2013. However, it doesn't work now. I cannot open it on my computer. What can I do? I did not break it.
346747
the only thing I can suggest is to contact Seagate. You can go onto the website and that should answer your questions if not they have a phone number on the web that you can call. Good Luck I hope this can help you
1530357
First make sure you have a connection to the web. If you do and It does the same then I don't know what you can do yourself but you can do some other things. Contact the seller and tell them the problem. If you had this for too long a time then they may not do anything for you. If your past your guarantee time then I would just go to an electronic store. Be very polite and ask them If they can help you solve the problem. If they say a part needs to be replaced then It's up to you If you choose to repair It. Personally, I would toss It out. It may cost more to repair then what you paid for It. Life's lessons can sometimes be costly. Never buy a cheap gadget again. There's a reason why It's cheap. I didn't buy mine for myself but for a relative. I told him over and over to not buy It but he did and It broke. Better to save your money and buy a better one with a better brand and a good warrantee. Other then that.... Good luck!
2046040
I had the same problem. I took it to a friend who also has an iPad, and he was able to reload it. I would take it to an Apple Store, or local computer repair shop if you don't know anyone that has a iPad.
1351707
If it's under warranty, I would say fix it. Talk to the company where you bought it from. 6 weeks and.it doesn't work, that's not right. But if you take it somewhere to be fixed. It would probably cost more than to buy a new one. Some people have said, to put electronics in the freezer for acouple of hours. Believe it or not, it does work. I brought back to life a dead xbox 360 by doing this. It does something to electronics inside. Doesn't hurt to try n its free. Good luck, and if you decide to buy another one. I strongly suggest an iPad & not android.
1037073
I am having the same problem. They say that a software update will fix it but now, even the software update does not work. I am pretty sure I have wasted my money, sadly. I have actually stopped using it.
1197271
Well, I ran into the same thing, unfortunately, but from DAY ONE. Mine never worked and I could not send it back. The terrible warranty of only one month had already run out.
956589
Yes, I'm having the same problem. It worked good for about a week, then it just stopped working.
1004646
Mine has been working with no issue since I bought it in Feb. Is it still under warranty? Maybe you can return it? If not it could just be a bad connection and you could see if you can open it and fix it?
1787953
The CD on mine doesn't open . The product is fake period! Sent it back if you can still get your money back.
1103834
I had the same problem with this item. Bought it for my daughter for Christmas and it didn't work when she opened it. The wrapping also indicated that it had been opened before - didn't seem new. Perhaps it was a return from someone else and they tried to refurbish it. There was packing tape all around it.
2234286
I had the same problem, so I went to the electronics department in a couple of Wal-Marts and they basically told me that these cheap tablets aren't meant to last as long as we want them to. My tablet just shut off and it still dosen't work for the past 3 months. I'm just going to invest in a "NEW" reliable laptop so I can use it for school.
1773624
Yes, mine did continue to work, only hope yours does too!! I notice when I bought mine, it was a good bit cheaper than now! Mine is 3 years old.
404871
I'm not sure what to tell you. Mine has been working great since I've received it. I would recommend this product to anyone. Have you tried a different USB port? Try asking for a replacement, the price is just too good.
1861546
Having too many problems with the radio. Right now it's been loading for over 10 minutes. NOTHING. I tried many options. I went back to factory reset and I re-booted my Modem and router. My computer and the radio, Grace, show WI-fi signal 100%. Computer is fine NO problems next to me is the radio still shows connecting. I'm playing i-Heart on my laptop. Radio shot doesn't work at all. Some Christmas gift. Worked fine for about six months now worthless. GRACE what can I do besides lose $150.
1492668
I'm not sure why it stopped working, I wish I knew, I also thought maybe the company would contact me but that hasn't happened either. I loved it when I first recieved it, would love another but now afraid to spend money on something that stops working after a few months.
1252340
I bought this about a year ago and no it did not work. I was promised a refund which I never received. I would say "Don't buy it".
2235982
I would advise calling the company and seeing if they can walk you through what may have happened? Or go to the store and trade it in for a new one. They can transfer the number and everything pretty much right there. I had no problems when my daughter's acted up. Honestly have no clue why there would be letters/numbers under the lock screen? Try rebooting first, leave it off for like 30 minutes and see what happens. Otherwise, follow with my other 2 choices. Sorry, thats the best I have on that. :)