The meter jumped to 83 after 24 hours installation and only 3-4 gallons of filtered water was used. Was the filter cartridge or the whole unit broken?
315585
I have not had any problems with my filter. I check it periodically, the usage seems correct. I'm still very pleased with I would guess the filter would be at fault. The electronics are in the filter. Gary
332468
Rich dyroff my guess is that u have well water from ur tap with no chlorine in it?? Or u did the test and had a leak with the filter
443977
My unit stopped working after only a month. I tried to follow all the steps to fix it, but none of them worked. You may want to see if you have some hard water deposits. I decided to use distilled water to keep the deposits from building up. It worked...until the unit itself stopped working altogether.
431426
Take out the filter and look at the "evaporator". It will probably be covered with ice. I believe this means the unit is low on freon. I had the same problem and have not been able to find anyone to repair it. Mine lasted two seasons.
2269556
Assuming you don't have a problem with the water supply to the refrigerator and the filter is clean, the water line is probably frozen. It runs behind the ice maker mechanism and that section is known to ice up. It's a known issue and part of the myriad of issues with this unit that go wrong.
1635284
I wish I had better news for you Raine. I had such a difficult time changing this last time, that I broke it and had to call a plumber. Even the plumber railed about the poor quality of this system. I am going to replace the whole system and get a different filtration system. Both times I've tried changing these filters I needed help and it kind of defeats the purpose if you aren't able to change the filter. I think that PUR has a model with an easier change filter. Good luck!
1333773
I that happened to me.. basically you over filled it and the pressure pushed the top tank up.... fill up to the top of filter, or just below. It's good to go
1631080
Replace the filter. Water isn't filtering because the filter is clogging and needs to be replaced.
1168609
Either you have hard water and need to clean the unit, or possibly something got into the machine. I have taken off the plate on the bottom of the unit (kind of a long triange with 3 screws) this was recommended from one of the critiques I read. I only use bottled distilled water, as our's is so hard, and it will keep the life of the machine extended. Hope this helps.
2211784
Mine hasn't been working either. I thought maybe it was because the company sent me a replacement filter because this one was out of stock. It had the same "button" you push to get the indicator started but it never changed.
1132660
Assuming that you are on a regulated city water supply...That filter cartridge is good for 3 months or 500 gallons under normal use. Make sure you are not running hot water through the filter as that can cause it to come apart. You can also try running the water through the filter more slowly rather than wide open. Also - Open up the housing, remove the filter and clean the housing. Use some fragrance free chlorine bleach to disinfect the housing, rinse and dry well and reinsert the filter. Make sure to orient the filter cartridge so that the indicator arrow is pointing down towards the counter top while in final position.
297642
Hi friend. Did you let the water run for 5 min after initial installation the fist time? It is in the correct position. Also make sure the filter is on the right position. If this keep happening then I believe that it is defective. I hope not.
832636
Have you rechecked the "in" & "out" ports, or is there a packing plug? I'd remove the filter again, and blow thru the ports to see if that is where the ressistance is- ie: the filter or the Moeller top assembly. Let me know, Jim
1543338
I had that problem. There is a filter in line. Cleaned it and the flow was fine again.
1559094
Did you give it a little time to saturate the filter? Unless you did something putting the new filter on, which I am not sure what that could be. Giving the filter time to fill is all I can think of. Good luck.
1232464
We had the same problem - evidently we may have waited too long to change the filter and so much pressure built up in the chamber that it ruined the plastic threads in the cap. We had to use some large channel lock pliers to turn the cap out and ruined the threads in the process. We contacted customer support about the problem and they replaced the unit - hope this helps
187688
A couple of things come to mind. Is the panel dirty and need to be wiped? The pump may be working but the intake could be clogged and needs to be cleaned out? Is the pump submersed fully? I found my pump not working (but I can't see mine) because it was above the water line, adding water solved it.