My unit does not work if my phone is more than 12-15 feet from the base. Is this due to my defective unit or I just need to get a new replacement? Tx
314566
My unit may or may not work at any given distance. Experience with this device (and I have TWO of them) is similar to yours, though. I've always put it down to the Bluetooth capability of my iPhone being quite limited. I doubt that you have a defective device. Instead, I think that it's mostly just limitations of Bluetooth...AND the fact that this device just isn't quite as "quality" as we'd like for it to be. Put that down to "you get what you pay for"...and these were't very expensive.
314567
So mine is working more than 20 feet away through 2 walls with the occasional crackling if I mess with it. Before you go and return them, try with a different phone or device(if you haven't already) so you know which end it is coming from. Hope this helps.
314568
Mine works up to 20 feet but it also depends on the placement of the unit. I live in an older home and we have noticed the connection is very weak if the wireless/Bluetooth connection is trying to go through a load bearing wall.
2231969
I am not sure how to fix that. Mine works just fine. You may need to send it back for a replacement unit. Also I didn't have to plug in my GPS sensor.
1714701
I was able to get my unit to ring,but only last a day then you have to reset it again, It sounds like you have defective unit. I would return it for your money back or a better unit. My unit starts ringing if I use my cordless phone!
803636
They supplied me with one after months of arguing with them about dropping my phone calls. I did a factory reset, new phone, then new sim card and nothing worked. I should be receiving this from Verizon today and hopefully it solves my issues. I had no issue with my service the first year I had the phone then they believe they lost a contract with a tower which made my signal drop down.
1130797
had that same issue with mine. it was a fried board. lg will charge you 70 yup 140 to repair it. my advise, get a different phone
187323
My unit did not work out of he box. I had to return it. I placed another order for a different wireless from another company.
1381690
I have the same problem. Work-a-round is to power down the base station for about a minute. Reconnect. The cell phone may or may not automatically reconnect. If not, use the base station Bluetooth menu, Active Devices choice to cause a reconnect. However, the problem will eventually re-occur. Must be bad firmware.
1856558
It may be out of range, Low battery, or needs to be connected to the Base Station.
1045597
I bought two units. The one I'm using at my house has worked flawlessly from about a hundred feet away over the last few months. However the one I purchased for my sister -in-law sits at a slight depresion down the hill from her house and only functions sporatically. It appears to be simply a matter of signal blockage. As someone else suggested, you might try extending the transmitting antenna outside the mailbox.
1948728
i've made a mistake in ordering this phone , it doesn't have any good coverage where i'm at ..only backup and it says it won't work in a car or home ..only outdoors lol, a lot of good that 'll do me. Can i return it?
963720
Assuming the outlet is working, it sounds like your base unit is shot. I've had a couple of these phones now and they are very sensitive to power surges. I put my current unit on a surge protector and it's lasted several years now.
1607284
Unplug everything, make sure everything is plugged in again, check the battery in the phone, and everything should work. If not, send it back and get another phone.
1329285
Contact the company and they might send a replacement. Mine was cracked when I got it. Unfortunately, I sent the whole thing back because I couldn't get a signal from anywhere past my next door neighbor and expecially not 1/2 a mile away.
666223
Steven : I live in Colo. but no matter what area you are in I suggest you look close at the Reviews because other people have had the same problem as me. Missing parts, would not rotate, loss of reception at times, plastic parts. would not get reception more than 35 miles in my area in flat country with no obstructions much less at 150 miles as advertised so I sent it back to amazon because the manufacture would not return my phone calls it would just give a recording that they would call back in twenty four hours which never happens. Good Luck to you. Earl
979301
Registered OK but the unit only worked for 15min then the GPS system went tits up. Lucky we weren't to far out on the ocean. Could not solve problem with phone tech had to send unit to service dept. Have not been back on the water to test. Hope it works!!!
1452054
I had the same problem. I took my phone and battery to Verizon whom tested it they told me the battery was no good. So I am sending mine back.
692128
I really could not be sure. Perhaps the battery is low or not very fresh. Maybe a re-programming of the code. Could be you are in an area with too much interference in the air when outside. I wish I could say for sure. I wish you better luck in the future though.