I bought this in July and didn't use it until April. The unit was reconditioned the pump was shipped without oil & fried. Where do I get a new pump
324095
oops on the last answer. The engine is shipped without oil. The pump doesn't need any. Unless you started the engine without the garden hose connected and on, you shouldn't have had a problem. I believe that it comes with a 1 yr warranty. If it is the pump and you didn't run it dry, it should be covered. If you ran the engine without oil, you are really out of luck.
324096
go to your local lawn mower repair shop. It is only 3 bolts to drop the pump. The pump should cost $140.
39892
I had to replace the spare parts on mine after about 6 months of very heavy use. It's also good to have a spare parts kit on hand just in case anything happens. Not fun to be stranded without a functioning pump! Loved this pump. It served me well for a year of heavy use and is still going strong.
1159706
I ordered two pumps and they both were wrapped in bubble wrap in a plain box. They both appeared to be new. I thought it was strange the way they were packed but then figured since I was buying them from RV Dealer they may buy them in bulk. They both work as new.
832507
Funny you should ask! I went down to my basement the other day and the light was OUT! The unit is supposed to be under warranty for 5 years. It's been two years since I had it installed. I have already spoken with the folks at Intermatic and will be sending the unit to them for their tech guy to take a look at it to see what went wrong. No matter how this goes, I won't regret having the unit -- if it took a hit that would have taken out my well pump or septic pump, it's still worth the cost of replacing it. But there's still some hope that Intermatic will find that it was a defect in the unit and perhaps it will be repaired or I will be compensated somehow? Hey, if they repair it, I'll keep it just in case there's a problem going forward two more years from now! So - you're right - there is no reset switch and the units are NOT serviceable by the consumer - However, the company is really good and if you send them the unit, they will investigate what happened! Jury's still out on whether I'm just out the cost - we shall see!
2051712
I have not had it repaired. My trouble has been that the motor would run and not pump. I have not attempted to repair - just bought a new one. I did keep the switch from the old one just in case. I am not pleased with the overall quality of the pump as I have had to replace about every two years. I use it to pump gas from a 5 gallon can into my boat to save trips to the marina and those gas prices. I have looked for alternatives but have not been able to find one. The last time I replaced, I took the hose from the old one and glued onto the new one to make a longer hose.
386686
Gee...sounds like a faulty product. Shouldn't do that. Try a tiny bit of cooking oil on the gasket that is on the pump and see if it's just a dry gasket. If that doesn't do it...return it.
542674
maybe when they packed it, they forgot to include the pump. When I order mine, it came with the pump. Hope this helps...
1910101
It was only about a half qt. for mine. No need to put a new oil pump in. Dropped my oil temp 10 degrees. Works great.
833322
I found cleaning the pump intake solved the problem. When I took my out, it had cat hair plugging the intake side. Once I got it cleaned out, it works like new!
950608
It is heavy. Not plastic. My pump does not work. Looking for replacement. Any ideas where I can get one?
1861133
i've contacted the aroma co, they have a list of replacement parts online for most of their models. This one wasn't listed, but when I emailed, they said they have it for $15 shipped.
2051713
tried to purchase a new switch from the pump maker, but they do not sell repair parts. this is a way for them to make more money for the company by forcing you to purchase a new pump if you feel you need it. do not care how they back the product.
271645
The base is plastic, so be careful when removing it. If you have a warranty, contact the place you bought the pump from. I did and got a new replacement withint two weeks.
508474
Even though the pump is a tank, the switches on these pumps aren't the greatest so you might need a replacement. ..... but first make sure the cord doesn't have any kinks in it, it should be left uncoiled. Also, check to see if the vent on the plug is clean, ie, not plugged up. You can blow into the little vent tube to make sure. Also make sure if you have it plugged into a duplex instead of a single that the outlet isn't covering the vent tube.
1110528
My pump was received in a brown box wrapped in dirty plastic and had a liquid in it. No fittings or accessories at all. This pump was definitely used. Advertised as new though.
177230
I'm sorry this pump went into a system that I was building for someone else. I can get the serial number if needed. Is there a possible problem that I need to be aware of?
2202667
Hi I could not find them separately so I had to order both, my problem was the metal part, somehow that is the part that gives more problems, my advice is to buy the whole thing and sooner or later you will have to replace the pump itself. Maria