Freezing mouse & keyboard I'm using this with Windows Vista, and find that sometimes the keyboard and mouse just stop communicating with the computer. The only thing that always works is the Numlock key. However, that's not enough to accomplish anything. I've had to resort to killing the power on the PC to get it to reboot, since I had no way of closing out programs that were running. Anyone else have this, or find a solution? Freezing mouse & keyboard I'm using this with Windows Vista, and find that sometimes the keyboard and mouse just stop communicating with the computer. The only thing that always works is... » Read More Freezing mouse & keyboard I'm using this with Windows Vista, and find that sometimes the keyboard and mouse just stop communicating with the computer. The only thing that always works is the Numlock key. However, that's not enough to accomplish anything. I've had to resort to killing the power on the PC to get it to reboot, since I had no way of closing out programs that were running. Anyone else have this, or find a solution? « Show Less
326200
Thanks, but I suspect that is not the problem here. The mouse is always more in less in the same place, and sometimes it will be fine for a number of days, then everything locks. And with Vista I can't even turn off the computer if there is a program running without using the mouse or keyboard, so I have to shut off power at the surge supressor in order to get control back.
326201
I think you have to keep the mouse at least 8 inches away from any other electronic devices for it to work well. That may be the problem.
326202
That was pretty funny. The idea of clearing a two foot circumference means that for the mouse to work well, I need to get it away from the computer, monitor and keyboard - not to mention the other items on my desk like the printer, phone, etc. I'm not sure that's really feasible, but I appreciate the suggestion.
326203
Thanks. I have tried that and I suspect it is related to Vista. The Connect button gets a response from the reciever, but not from the computer.
326204
"The mouse is always more in less in the same place, and sometimes it will be fine for a number of days, then everything locks."It could still be interference. Day to day, hour to hour, minute to minute, bring variance to an electronuc environment, even in "more in less the same place." Do try clearing your mouse area and a two-foot circumference of electronics.Of course, in the last year, surely your issue has been settled. I post for others with this issue....
326205
I too have had problems with my logitech wireless mouse (not the item that this forum is presented under.)
326206
I'm not running Vista ~ so my work-around may not apply for you . . . but I have found this to be a "connection" problem. If I press the "connect" buttons on the receiver & keyboard & mouse again, they start communicating again. I hope this helps.
2112100
I wish I could help you with an answer, but, I have never tried a mouse with this keyboard. I hope someone will be able to answer this for you.
501763
I have been using that mouse for a while and I'm actually using now. Had the same issues when I first got it too because I didn't understand it that much. 1. Check battery power levels, your batteries might be about to die. 2. No cheap batteries: I use rechargeable Sanyo Eneloop AAA's with a Lacrosse battery charger so I never have to buy batteries. I know the light is supposed to tell you to change but it sometimes doesn't for me but that's ok for me. 3. Always turn off the off switch under the mouse before shutting down your desktop or if you use a laptop like me, always turn off the switch before closing the laptop. 4. If those don't work, go to your PC settings to disconnect the mouse's sync to your machine completely then re-sync it again. 5. LAST RESORT: If those don't work, you need your money back. lol
1056234
I shut it off as I only use the keyboard for note taking. I have had no trouble with it reconnecting. Hope this helps.
2217398
I don't have it in front of me, but I never turn it off. Hasn't drained the battery in a few months either. I don't even turn off the mouse. I speculate that it put the devices in some sort of power standby. I don't remember seeing a way to turn the keyboard off.
2282240
Neither the mouse or keyboard have a power switch. I believe that it has an inactivity time out and powers off after a few minutes or when the computer is powered off. The first keystroke or mouse activity turns them on. Even Inland mice with a power switch operate this way.
1469783
two notes. The wireless feature goes off and on on occasion. So the Keyboard and/or mouse won't work for 30% of the time :( approx 70% of the time it works great and the other 30% doesn't work good or work at all for that matter. The Keyboard is very quiet.
1971510
Usually the mouse goes into power save mode. Clicking a button pulls it out of power save. Hope this advice helps.
2155790
You dont always have to use both mouse and keyboard plugged in for it to work, so yes... using a keyboard only will work.
2035152
What version of windows are you running and are the batteries placement correct? I have te exact same keyboard and mouse and they work perfectly on Windows 8.1 Pro. plus I also have a Bluetooth wireless 3.0 device and a Bluetooth wifi 3.0 device all next to the blue tooth for keyboard an mouse , it might just be user error all items I have personally bought from amazon work great, plus you might have bought the item from a lower manufacturer on the selection list on Amazon... and just FYI the issue for ghosting is because of the device is too far away from his receiver for it to connect perfectly to the computer, move the device closer and it will function perfectly What version of windows are you running and are the batteries placement correct? I have te exact same keyboard and mouse and they work perfectly on Windows 8.1 Pro. plus I also have a Bluetooth wireless 3.0 device and a Bluetooth wifi 3.0 device all next to the blue tooth for keyboard an mouse , it might just be user error all items I have personally bought from amazon work great, plus you might have bought the item from a lower manufacturer on the selection list on Amazon... and just FYI the issue for ghosting is because of the device is too far away from his receiver for it to connect... » Read More What version of windows are you running and are the batteries placement correct? I have te exact same keyboard and mouse and they work perfectly on Windows 8.1 Pro. plus I also have a Bluetooth wireless 3.0 device and a Bluetooth wifi 3.0 device all next to the blue tooth for keyboard an mouse , it might just be user error all items I have personally bought from amazon work great, plus you might have bought the item from a lower manufacturer on the selection list on Amazon... and just FYI the issue for ghosting is because of the device is too far away from his receiver for it to connect perfectly to the computer, move the device closer and it will function perfectly « Show Less
1501952
I received this keyboard for Christmas along with a high-quality Bluetooth dongle. It worked for a few minutes, but that's it. It seems to have a problem maintaining pairing with a Windows machine. By the way, I have a pretty standard built to order desktop with an Intel motherboard, dual core Intel CPU, 4 GB of RAM, etc. My point is that there are no proprietary parts inside my Wintel PC whatsoever. I have noticed that the only people who have had good luck with using this keyboard are people with Windows Vista-based laptops. Most laptops come with factory support for Bluetooth "built-in." Look at the success stories with this keyboard and Vista. Anything but laptops? I received this keyboard for Christmas along with a high-quality Bluetooth dongle. It worked for a few minutes, but that's it. It seems to have a problem maintaining pairing with a Windows machine. By the way, I have a pretty standard built to order desktop with an Intel motherboard, dual core Intel CPU, 4 GB of RAM, etc. My point is that there are no proprietary parts inside my Wintel PC whatsoever. I have noticed that the only people who have had good luck with using this keyboard are people with Windows Vista-based laptops. Most laptops come with factory support for Bluetooth... » Read More I received this keyboard for Christmas along with a high-quality Bluetooth dongle. It worked for a few minutes, but that's it. It seems to have a problem maintaining pairing with a Windows machine. By the way, I have a pretty standard built to order desktop with an Intel motherboard, dual core Intel CPU, 4 GB of RAM, etc. My point is that there are no proprietary parts inside my Wintel PC whatsoever. I have noticed that the only people who have had good luck with using this keyboard are people with Windows Vista-based laptops. Most laptops come with factory support for Bluetooth "built-in." Look at the success stories with this keyboard and Vista. Anything but laptops? « Show Less
2088630
I have and I did. The problem I always ran into was when I tried to connect Bluetooth keyboard and mouse separately. It always caused extreme lag or "ghost typing"... For now this is the best option to have both keyboard and a mouse pad via one Bluetooth connection
1519553
I have owned a few different make KVM switches and have not gotten past the wireless issue. In my experience the PC's are unable to recognize the hardware due the conflict between the USB connection through the KVM and the wireless connection. If you have an extra USB receiver plug one into each PC and eliminate the keyboard/mouse hardwire connection altogether.
4156
Nope! Inserting the USB receiver into the mouse MAY turn the mouse off (can't tell), but the keyboard is always on, but battery usage is nil during idle anyway. This pair is very slick, BTW, and have instant response. Keys are low contrast with small font, so you can MASSIVELY improve that by getting these stick-on letters: "ENGLISH US LARGE LETTERS KEYBOARD STICKERS NON TRANSPARENT BLACK BACKGROUND" ... only $1.80 but tricky to apply ... terrific keyboard after that!
1357368
Several possibilities (not an exhaustive list): Push the "connect" button on the reverse side of the keyboard / the USB port where the receiver is plugged in may not be active; try putting the receiver in another port / the perennial "try restarting the computer" / the batteries that came with the keyboard and mouse may be old; try replacing them / finally, try whether the keyboard and mouse work on some other computer
1916669
Yes, I'm using this keyboard with my WinXP Boot Camp install, and I have to say, I've only had one problem--whenever I accidentally engage the caps lock key, the keyboard locks up (i.e., input isn't getting to the XP machine), and so I have to open the battery compartment (to shut the keyboard off), close the compartment, and re-push the power/connect button on the keyboard to make XP take input again. This isn't a big problem for me because I don't use the caps lock key intentionally. Whenever I'm gaming (which, honestly, is the only reason I reboot anymore--I've also got Parallels so I can use Office '07 in OS X), though, and this happens, there are often dire consequences. As far as setup is concerned, I have to say that it was so easy that I forget how it happened!
852507
It is my understanding that you must use Windows 7 or higher. I tried it using XP and it did not work. I now have Windows 7 64 bit; however, I have not yet tried to connect the keyboard. I do not know the range.