There seems to be ghosting on our newly purchased board. Any thoughts?
350280
We use Windex and tri-fold paper towels and we haven't had any ghosting issues. it's worth a try. it also might be the markers you are using.
350281
I've seen this on mine (over a year old) when I use a typical glass cleaner - I believe the cleaner residue is the issue.I generally clean and then finish with simple vinegar/water solution to remove the residue every few months.
1722740
Not normal at all - I've purchased 2 of these boards now and not a single key sticks - I'd return it and get a new replacement. Good Luck! :)
1137638
They give you 2 months to send back the board if it is defective or anything is bad. Then they will send you a new one. I am not sure if that is the warranty given by the manufacturer or amazon... please let me know if you get to know more than that. Grip of my board was not glued well when i got the board but i didn't know i could replace the item until the warranty ended.
300300
You could try asking the seller about any guarantee. I bought one in March. Only problem was a tiny dent on one of the capacitors. But that hasn't affected the functionality of the board. It setup easy and has run great so far.
1881593
It sounds to me like you have problems with the receiver board. Does the red led on the receiver board burn steady, or does it remain flashing AFTER BINDING? Also, are all the electrical plugs pushed firmly into their sockets on top of the receiver board? Just a couple of suggestions that you might check on (if you haven't already done so).
550779
I unfortunately, have not used my new unit enough to notice this, but will try to find a way to communicate if I experience this issue. Sorry!!!
249592
I got a replacement control board for my unit under warranty. They were prompt and courteous. I did have to pay to ship the old unit to them.
1638033
A lightning strike wouldn't surprise me at all. These units are prone to that, since they are metal and outdoors. Definitely do not mean to insult you, but did you check the breaker? Ours trips sometimes. If you did check the breaker, then your board may well be out? Do you see any dark or burn spots on the back of the board? You'd have to check with Goldline to verify, but I think the sticker contains the model and possibly the serial number. What is the code printed after "PN:" on your board?
201884
ask the seller. maybe they'll replace the duds. Weird, I've never had even one as far as I know.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
184433
This sounds like a defect. My unit is very stable and in normal use has been extremely quiet. Maybe yous has been damaged during shipment?
953798
Sorry not to be helpefull. The board is already installed at a customer site and running. We didnt try that maximum to see if it works. Hope someone has tested and can help.
1737207
there are serveral ver of this bird it is not hard. have you done any repairs on te main board yet? hotpepper5311@gmail
480491
I feel the sameway! Just checkout the seller and find out how it cost too be shipped bk and if he will pay for it if you get it DOA! and how much!
1412783
I just got off the phone with a tech support guy who walked me with great patience though download and installing new drivers, etc. Noluck. He's sending out shipping info. I inquired about whether it'll be a new machine or a repair, and he indicated that they might just fix a driver problem or replace a bad card. He seemed rather certain they wouldn't be sending a new machine.Thanks for your suggestions about the personal info. I have done a backup and can remove anything personal and restore later.
1346407
We've got the same issue here. We're thinking that it's a cabling problem and continue to search for the answer. Please post any solutions!Best!
218634
It wasn't that the sound was bad, there just wasn't any. We just received a replacement board and it works fine. We really like the board.