Rec'd as a gift. Inserted batteries and placed near step, but it did not go on. There is a halogen streetlight nearby, but area is dark. ????
321465
There are settings inside the actual lights; make sure they are activated. (Right behind batteries)
321466
As long as it's not facing the streetlight, it should probably go on............but only when there is movement. Put your hand over the light sensor to check that it's working.
1611772
I want it. The sound is loud 'enuff but the chime doesn't ring and I am confused as to how to make it work. I did finally get the battery section opened and inside were directions.... but as to how to make the light work is confusing. I would think it would automatically work when batteries are installed but it isn't.
345963
Have you considered that it may be just broken ? It should light up right when you plug it in. Play with the sensitivity ... If still nothing them obviously it's broken.
695009
Try with the switch on the light assembly in all positions, if still not working recheck the wiring connections. After that I would probably follow procedures for returning a defective unit.
1546331
Not sure but sounds like you have a shorted switch, I would email Streemlight and get it sent off for testing and repair, constant full discharge might ruin new battery.
912675
mine worked all nite i put mine so i could hear if someone came into my bedroom at nite and i never heard it and if they step over the light it wont go off. hope i helped.
316874
I've been having the same problem. The light starts off bright but by the time I get home (4 miles=30 minutes) the light is stuck in dim flashing mode and won't turn off. I can't tell if its power, cold, rain, or turbulence related.
1232110
Sounds vaguely familiar. If you press the button, does the light turn on at all? Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries? If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source? If the former, then I suggest switching to the latter to avoid the problem. I suspect it's an issue of the powered cable touching part of the light it shouldn't if you're not inserting it "cleanly" into the charging port, tripping a protection mode.
1268146
Makes sure batteries are in correctly, leave to charge overnight, if it's still not working, contact seller with the problem. If they don't satisfy the issue then contact Amazon and they will take care of a refund and return for you. Hope it's only a battery/charge issue. It's a great little light!
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
814054
Mine lit up when took it out of box, sometimes have to push the button again. I don't know didn't notice anything, I really like mine!
436756
Hi! Make sure the connections from the bulb to the rest of the flashlight are secure, then try turning on the light. If that doesn't work, then use another new bulb, in case the old one has blown. Also, make sure the batteries are inserted properly, with the positive charges pointing upward...Hope this helps, if this doesn't work, then return the flashlight & get a new one! Thanks!
2175479
Turn the bezel around the bulb. This may take a try or two until you get the feel for it. If that doesn't work, there's a battery or bulb problem. I love the flashlight!
1383596
Make sure that it is installed completely. The first time I put mine in, it did the same thing. It wasn't completely in the "slot" or whatever you want to call it. Open the side panel and re-insert the lamp. Make sure it fits snug. Also make sure to put the initial cover back on tightly. I didn't and the light just kept blinking.
2235334
Mine too was a gift. I took it out of the box and hide it on a shelf behind a large photo so it got indirect light but they couldn't see it..then wrapped it back in the original box on Christmas Eve to be opened Christmas morning.
184279
Mine really did not work either. i split the side of the switch open with a razor blade and seen how the contacts were not touching very well i scraped them on the inside with a knife blade. added some Dielectric grease tested made sure it worked then glued switch back together. worked great then i decided not to use it. the light works fantastic however.
1772121
That is odd. Did you let it sit for a while? I remember blinking lights for sometime before the constant green light came on.I'd contact Amazon or the manufacturer to see if you can exchange it. Personally, I love mine and even gave one to my best friend for her birthday.