I've bought It in Sep 2014, but after 3 months It stoped play and I found that there is some problem with Play/stop/rewind Button. Hlp, what to do?
15236
Hi, please send us more details about your concern at socialsupport@am.sony.com, give us your contact details so that we can assist you further. Thanks. Ely.
500879
If you want it to resume playing, just touch play/pause. If you don't want it to resume at the point you quit, press Stop twice. It will pick up where you left off, even if you remove the disk and reinsert it later. Does this answer your question? I'm not certain I know what you're asking.
1423698
I never have such a problem with my player. The Stephen`suggestion is one of the possible causes. Other alternatives are, update the firmware of the player by internet or if your player cannot access internet, download the update file to a pen drive in a computer connected to internet then update from the pen drive. Finally if the issue still persits, contact the Sony Support.
1949888
You get some functions, but not complete control. The up and down arrows raise and lower sound, the left and right will skip to next and last song, and the play button will pause or start it. You cannot, however, navigate menus or anything like that. Its best to start a playlist and use the remote for some simple commands
920154
After having it happen to two players within a week after receiving them, I purchased two from Samsung. One is working fine, the other stopped allowing songs to be uploaded to it after four days.
673423
It should be touching the "Play/Pause" button again. To get out of the video entirely, I'm thinking it's the "Back" or "X" buttons. Here's the manual's link for further info: http://download.microsoft.com/download/b/c/e/bce76f3f-db51-4c98-b79d-b3d21e90ccc1/universalmediaremote_na_0609.pdf
1095948
If its like mine, it won't play because the Philips BDP5012 is a piece of junk. I'm tossing mine in the trash and getting a Sony, maybe a PS3. Good luck
1003929
The answer is simple. You bought it in January of 2014. It doesn't work. It's defective. Call their customer service number, have them mail you a return label, return it, and either get a refund or a new one. I just purchased one. I expect it to perform. If it doesn't, I'll return it. I am not shy. Money is money.
424778
My player quit playing . Would not start playing CD;s or would skip tracks. (It is 6 months old) I took it in to authorized TEAC dealer who told me it would be $151.00 to fix unless I could show proof of purchase receipt. I purchased it in May 2015, however when we checked the plate on the back of the unit, it showed it was manufactured in 2013 !!!!!!!!!!! Been sitting on a shelf for two years ???? . Now I have to find a proof of purchase to cover warranty or pay for repair out of pocket. Looks like it is cheaper to buy new one !I have a model RW-890 player/recorder and NEVER have a problem with it ! My player quit playing . Would not start playing CD;s or would skip tracks. (It is 6 months old) I took it in to authorized TEAC dealer who told me it would be $151.00 to fix unless I could show proof of purchase receipt. I purchased it in May 2015, however when we checked the plate on the back of the unit, it showed it was manufactured in 2013 !!!!!!!!!!! Been sitting on a shelf for two years ???? . Now I have to find a proof of purchase to cover warranty or pay for repair out of pocket. Looks like it is cheaper to buy new one !I have a model RW-890 player/recorder and NEVER... » Read More My player quit playing . Would not start playing CD;s or would skip tracks. (It is 6 months old) I took it in to authorized TEAC dealer who told me it would be $151.00 to fix unless I could show proof of purchase receipt. I purchased it in May 2015, however when we checked the plate on the back of the unit, it showed it was manufactured in 2013 !!!!!!!!!!! Been sitting on a shelf for two years ???? . Now I have to find a proof of purchase to cover warranty or pay for repair out of pocket. Looks like it is cheaper to buy new one !I have a model RW-890 player/recorder and NEVER have a problem with it ! « Show Less
809375
Unfortunately, I can't help you. I bought this unit from an Amazon vendor "like new" and it wouldn't play. They sent a second unit and it wouldn't play either. I ended up buying a different brand and it worked fine.
1266891
I just purchased this player and it is my 3rd DVP642. The other ones are great, but the last one I got exhibit similar problem with timer showing on the upper right corner. Any solution?
1497812
I had the same problems with this player and the best option I can tell you is to send it back and purchase the sony player. It is a little more money but it is ten times a better player
315300
My guess is that it's a bad bit of hardware (battery that isn't holding a charge) or the power button is malfunctioning. You have to hold down the "play" button for a long time to get it to turn on and I think that must put a lot of pressure on the button. I'd contact the manufacturer and tell them what the problem is and ask for a replacement unit.
104595
read the directions of both your player & & cleaner disk !! this usually helps . , when all else fails !!
842521
I am so glad to read this! I bought my son a nano last year, and have returned it three times. It needs returned again, but I'm positive it's out of warranty now. The issue is that it randomly stops playing some songs - his library went from 250+ songs that would play to less than 50. This has happened so frequesntly that we're thoroughly disgusted. The 40G iPod video we have has no such problems!
143548
Check the connect and play with it a little my does the same. l would complain to Amazon you might get somewhere l didn't. Good luck
2206000
Mine did the same thing. Another user posted a link to this video in the comments. Following these steps got mine working again, and I now do this every 3-4 months (or more often as needed): https://www.youtube.com/watch?v=TYyTFv_u3Sw