I bought a Medium one and didn't receive cross strap. I can't seem to find where to leave feedback and it is not returnable yet. Any ideas?
84464
I had the same problem. I called Timbuk2 customer service at 1-800-865-2513 and they sent me the cross strap for free.
84465
HI, The cross Strap is stored in the inside pocket of the bag. So if you open the bag, you will find a zipper. Open that and the cross strap is inside that compartment. Thats how i found out.
135660
I did not like the strap as I prefer the wrist strap..I purchased mine from Black Rapid....a good one
1041585
I'm not sure. I bought it for a gift and didn't open the strap up all the way. It looks like it will fit over the shoulder for sure, but I'm not sure about cross body. I'm sorry that I couldn't be more helpful.
149151
I would leave a product review or contact the company. They have incredible service and sent me a free replacement strap for free since I lost it. You might have similar luck with the case. Great company to work with.
1175095
Thanks so much! I was nervous thinking I had to purchase the strap separately. Will be ordering it soon...on Friday to be exact :)
909461
I really don't know. This reminds me that I ordered one last year and had to put a clain in because I did not receive it. Being quite busy, I forgot to see if I ever got a refund. Not sure why this question went to me but now I can check it out.
790913
I purchased mine from Amazon and it only came with the wristband. There was an empty space where the clip was supposed to go. I returned mine for this reason and if you don't have a smartphone, you can only use it with your PC. Even if you have a smartphone, some aren't compatible with the Misfit, nor was there an app at that time.
314069
The picture I see here does not show a wrist strap. You may of ordered looking at another pic. This item does not come with one. Great item! Enjoy using it!
265290
I think you put the end of the strap through the wrong side of the buckle...there should be an arrow pointing the right direction. If not try differently from what you're doing, good luck.
751751
If the strap doesn't fit then you can request the extra-large strap that covers up to 22", and It's free. They have you covered.
456692
Its funny that the picture that they show don't give clues to how it works. I am guessing you may have only treaded one side of the strap thru. After putting the strap thru the medal ring you tread the other half thru. Send me your email and I will send a picture to you. dsbucklin@yahoo.com (david).
2130317
I bieve do. Aren't they the same size ? It's a really good strap. If it doesn't fit you can return it no problem. I have a handicap brother who uses his iPad for speech and the strap allows him to go thru his day and not lay it down. He has the griffin survivor on his iPad.
1022393
The strap is adjustable, but since I gave it as a gift I don't have it in my possession to see how one adjusts it. Sorry.
1004944
Yes, you should have no problem with this. The different adjustments on the strap should take care of this.Thank you!
1597491
Amazon directed me to Emsco's warranty department (800) 458-0839. I had to send a picture--that was last week and I have not heard back. The red straps were no longer available, so the replacement one would be black. Hoping to get a full refund instead, but according to Emsco that would have to come from Amazon. Not pleased in all this---it was a Christmas gift for my grandson.
1324975
It is a poor design. You need to pull the strap real tight. Pull it to where the first access hole is available then go one more. You need assistance in doing such. We have a different manufacturer which has a infinite adjustable strap much easier.
1123950
The strap is too short to wear across the body. I extended it by adding the shorter strap to the long strap. It's still a little short, but it works.