I just received my ink in the mail, installed it, and nothing is printing on the paper. I pulled the tab off like it says. What could be wrong?
332531
I had a similar problem but it wasn't the cartridges. I emailed Brother from their support website and within about a day they got back to me and gave me some suggestions. I tried them and was back up and running. You might try using the cleaning function on your printer especially if you had let the ink go completely dry (which is not a good thing). It turned out to be dirty print heads on my machine. Hope you get your machine running soon.
332532
I've not encountered that problem. With each of the cartridges I've installed, I have had to eject it after installing and insert it again for the printer to ask: Did you install a Cyan cartridge? When I press Yes, it then recognizes the cartridge. With Brother brand cartridges it seems the printer recognizes a new cartridge immediately. Not sure if this is the solution to your problem.
33904
The ink cartridges that come with the printer do not seem to be fully filled and do not last long. You will want to buy new cartridges soon.I was able to use re-manufactured cartridges. You just have to press and hold the red Stop button for about 5 seconds after the alert light comes up showing that a newly installed cartridge is out of ink. Do not cancel the print job. When the light goes out, continue printing as you normally would. The LCD panel will show it can not determine the ink level of the cartridge, but it will print just fine.
664720
Ted but the printer does not register it as full. Still get notice ink empty.
1366181
When you installed it did you follow the instructions on the paper that came with it? I had the same problem until I followed each step which seemed to reset the printer.
1378296
Here's what worked for me... Take the old cartridge out > Turn off printer > turn printer back on with no cartridge > wait until it tells you cartridge is missing > insert cartridge > It will again tell you it's not genuine ink, but this time it will prompt you with a message telling you basically what a terrible person you are, but then ask you if you want to use the ink anyways > click yes. Done.(Your first print may take a while as it adjusts for the new ink)
770001
Since you indicate the ink glows I'll assume that you know this is an invisible ink that glows under UV. The glow is difficult to see if the paper you're using has optical brighteners. Optical brighteners reflect UV light making the paper whiter. Try writing on a tan or ivory colored paper to see if the it glows. Since I don't us this on dark paper I can't advise you on this. Can you provide the color and paper type you using? If the ink globs on the paper there is possibly a problem with your pen. Did you make absolute certain that you thoroughly cleaned the pen of all previous inks before loading up with this ink. Some inks don't play well with each other and will thicken or congeal in the nib and feed. Can you post some images showing the trouble you're having?
1577826
Same thing happened to me. After not printing(B&W) for awhile, I took out the black cartridge - carefully, to avoid stains - and wiped the ink orifice with an alcohol-soaked Q-tip. I might have done it more than once; at any rate, it worked and the ink now flows well. The color cartridges were OK, but I am prepared to repeat the trick if necessary. It's worth a try. Good luck.
1700074
You're not particularly clear on exactly what isn't working. For example, does the button not respond or does the page come through without anything on it? A good debugging step would be to see if it prints in black/white and gray scale. Then you would know it isn't in the cartridges. Another potentially stupid suggestion...have you tried googling the specific problem to see if others have already solved it?
1359443
Are you printing through an Internet browser? Some browsers don't like printing to printers directly. Try a different one and see if that helps. Otherwise if it's not through a browser... I have no idea.
2063403
I did recieve the ink and it was in the genuine brother packaging, If that is what you wanted to know. My printer has not worked for months now. I am not sure which ink I purchased has caused the problem. My printer keeps giving me "error 50 can not print" I thougth it was a paper jam, but that was not it. My printer will not take a fax, it will send faxes. Anything to do with actual printing it will not do. I don't know if you are asking this question because someone has had problems with ink they have purchased from this seller or if you are asking me this question because the seller is having problems with a buyer. I did recieve the ink and it was in the genuine brother packaging, If that is what you wanted to know. My printer has not worked for months now. I am not sure which ink I purchased has caused the problem. My printer keeps giving me "error 50 can not print" I thougth it was a paper jam, but that was not it. My printer will not take a fax, it will send faxes. Anything to do with actual printing it will not do. I don't know if you are asking this question because someone has had problems with ink they have purchased from this seller or if you are asking me this question because the... » Read More I did recieve the ink and it was in the genuine brother packaging, If that is what you wanted to know. My printer has not worked for months now. I am not sure which ink I purchased has caused the problem. My printer keeps giving me "error 50 can not print" I thougth it was a paper jam, but that was not it. My printer will not take a fax, it will send faxes. Anything to do with actual printing it will not do. I don't know if you are asking this question because someone has had problems with ink they have purchased from this seller or if you are asking me this question because the seller is having problems with a buyer. « Show Less
2002691
Another thing you can try, (that has worked for me when ink is so low that printer will not print, yet there's still ink in cartridge), is to place a small piece of duct or masking tape over the clear part of the cartridge. That's where/how the printer itself recognizes ink levels in the cartridges.
2210603
Take them out to see if there is any ink left...and reset them that might help.....I'm not an electronic person though so I have no idea
410579
First, are you sure it's the right model? Second, make sure to place the colored to the colored slot and black to the block slot. Did you peel off the protective film? If it doesn't work, try putting back the old ones again, try detecting it and check the ink level. Next remove the old ones and replaced it with the new ones. Do this one cartridge at a time. It would be better if you plug-in the printer to your computer using the provided usb printer cable. This is to eliminate the wireless problem part. If still it does not work, then the cartridge may have a problem.
1687886
What is the problem exactly.Put paper in it first. Then print something, put legal size paper in it and print a legal size paper. Try that first. Mine just worked
681131
1. Remove paper roll 2. Slide the clear plastic cover (paper comes up thru a slot in the cover) to the back to remove 3. Ink cartridge is visible - "pull up" where marked on tab. 4. Insert new cartridge
359897
I installed the cartridges and tried to print and nothing printed on the page. Bought two new HP cartridges and they worked fine.
1862889
To be honest, once I installed the ink, it refused to continue to print. I had to over ride the off brand ink warning ever time I printed and finally it stopped printing at all, even though there was ink in the unit.