I just bought a 4 foot unit and it won't stay lit. After a couple of hours it turns off and wont turn back on. The outlet is working fine. Broken??
341344
Never had any problems. I turn it on in January, and it run 16 hours a day until April without issue.
1163990
bob, I have one but installed it in the summer. How warm is warm? did you try switching off your power for that outlet to make sure it is working? I also would switch out the 9v battery to make sure that there is not a short in the battery. good luck. chris
875961
I never had a problem with mine. I assume you tried different outlets. You may have to find a repair store locally. I think it would be very expensive to ship anyplace. Good luck.
1970731
Hi, Not heard of this issue before. I would turn it off remove plug from wall and let it sits for an hour or so then restart.
1137055
Mine has been fine. Had it a year and a half almost always plugged in and still lasts several hours whenever I unplug it. Ran it about 5 hours unplugged the other day and it was still going strong before I had to turn it off for the evening.
1880580
The co said it was defective, I have a third one now, I'm afraid to take it out of the box.The first one stopped working after2 months, the second one I turned on once and it wouldn't shut off.I unplugged it but it never worked so they sent the 3rd one. They didn't ask me to send the others back, so I feel they don't know either. The only suggestion they came up with is "don't plug into a surge protector strip". I wish I could help, other than contact the company, not who you bought it from. Good luck
1462906
I have four of those. Same thing happened to one of mine. I recommend a lamp dimmer. Saves energy, and the look is warmer and better in my opinion. I think mine blew cause I had all four of them on one extension cord. But after installing the dimmer I haven't had any more problems.
1274181
I bought two lamps. One is still working perfectly. The other one was also working just fine until about a month ago and it blew out as well. Still waiting to hear about any resolution to the issue.
1505862
Mary - we haven't had that issue at all with our unit. I would test it in a different wall socket and see if the issue repeats itself. If so, I would replace the bulb and, if your lamp strobes again, I think you have sufficient evidence to point to a flaw in the device. Best of luck. Hope you get it going well enough - my wife is delighted with ours. Joe
1350738
First, make sure you have installed the ozone plates correctly - I beleve there is an interlock there to prevent the operation if the plates are not aligned correctly. Check to make sure the rear switch is on, and the fan is also on. Also check your outlet and the cord to the unit. If it still does not power up, return it for a replacement. I had the same problem - the rear switch was bad, and they replaced the unit for me.
2127650
The red light on mine comes on everytime I "plug" it in to the wall. I would say it is defective. Try several sockets to check for sure.
1944799
Check for a warranty, if you would be organized enough to claim on it. FWIW, we had extremely good service out of the ones we bought years and years ago. Not sure if manufacturing has changed. My child was a toddler when we bought them, and he's almost out of the teen years old now. A few times through all those years, we've noticed a few bugs and unplugged it and plugged it in and it's started working again; or plugged it in for a couple of weeks in a different area of this house when I started seeing a few bugs in far flung areas. (My limit is 3 bugs before I react.) We JUST ordered a replacement for one unit. I started seeing a few bugs this Summer. The lights on the unit were not acting as they had in the past. (There's a pattern to the lights if you watch it.) This time, unplugging it did not reset it -- not sure if it finally failed or if that unit got hit by lightning. This time, the electronics guy here said it had really failed. Of course, with any electronics, no telling if the newer made units are manufactured elsewhere or with different components. So I can't predict quality of the newer units. It's worth a try imo because two of these units have kept my large house bug-free (other than spiders in the ceiling and ants coming in the back door), never sprayed any insecticides, for... 16 - 18 yrs? I hope the new units give as good service! (Said engineer is going to open the failed unit up and see if it's simply a capacitor or something repairable when he gets time. Just curiosity. The schematics are available online now if you search for the patent. But we just went ahead and bought a new unit. )
1952223
I had the EXACT SAME experience and before i figured it out I thought it had died on me. I started the whole Amazon return process and then realized, like you said, that it needs to "charge" for a bit after plugged in. I have to say that it's kind of annoying but I love the light so much that i"m willing to look past that> Maybe it's a hint to me that I need to get my son a power strip so that he doesn't have to keep unplugging things to charge items. =) Hope this helps. ~ Nikki
1349556
I have no problems with mine. I would check for a loose connection or possibly the plug to Wht ever your running it to may be worn out
626277
Thats what is supposed to do with out having to use a wall outlet. so far ive had no luck with mine. Sorry
580390
Well I have the same problem. My unit just stopped working. I only used it for a few months and it stopped working. I looked at the other responses and may try to get it fixed. Just don't want to put money into it and perhaps still have it not work.
129072
That happened to mine once. Turned out that the GFI was tripped on that outlet. I reset the breaker and it has been working great ever since.