I just purchased this item and the Right speaker will not put out sound. The blue light is on to signal that I fully charged it.
349254
Sorry that I can't help. I passed these on as a gift. You should contact the seller. I think they will replace them for you.
349255
not sure of answer for you. I would return item, thru their web page, Amazon will credit the mailing cost back to you. Every thing is provided to return an item, shipping label and info that you put in package. Just click and print and return. Thats why I shop Amazon, no hassels.
349256
Make sure that the switch on each speaker is ON. Also, check the volume control on the cord, and make sure the pin is plugged all the way in to your laptop. When I first tried to use the speakers, I had not pushed the connector ALL the way in to the laptop. Hope this helps.
349257
If you can put it in another item try that. If not just unplug it from your computer or whatever you're hooked to and hook it later. Try switching them as well
349258
We apologize for any inconvenience this may have caused you. We would like to assist you in resolving any issues. Please email support@satechi.com for further assistance. Thank you,Satechi Technical Support
2047367
Hi David, are you sure that you. Charged it correctly? By that I mean, have you charged it from a wall outlet? If you're charging it from a computer some computers require you to plug in the sound/speaker cable too. For example, when I plug it in to my laptop to charge I just need the USB cable and that it, it will charge. BUT if I am charging it from my Desktop I need to ALSO plug in the headphone/speaker cable. So you might think it is charging when it is not. If you're going to. Charge it from a desktop make sure you plug in the USB cable to the computer AND the speaker/headphone cable too. Also make sure the blue light is blinking. That will tell you that it is charging. I hope that helps!
1527727
most likely, the speaker needs to be plugged in and charged. I have three speakers and that is the most likely answer.
1710316
Is the switch in the back in the ON position? Also unplug the 3.5mm cable from the back. A blue led should blink in the front of the speaker.
608575
Make sure you have the correct cable ends with the correct speakers. If not connected Right-to-Right and Left-to-Left the speakers don't show the red or blue LED confirming that the units are charging. If correct return a.s.a.p. to Amazon for replacement inside of 30 days.
1546598
Not sure what you are asking. Is thy a statement? What's your question?There are two speakers and if they both do not work it is defective and needs to be returned
2229790
I had this happen to me recently. I found out that the speaker was not properly turned off. I unplugged the speaker held down the power button and the speaker beeped. I held the power button down again to the get the powered off beep and then plugged it back in. The speaker then began to charge.
540355
Can't figure out why the speaker is recognized by my laptop and then automatically goes into offline mode. The blue light continuously flashes but the speaker will not work with the laptop.
419989
No. In fact it should play while your even charging it. Looks like you my have a lemon. I would exchange. It's worth the time. It's an awesome little speaker for the money. Also it will last a very long time on a charge.
248698
This was a gift so I don't remember. Buy my first one came with a sound problem so it didn't work. I wouldn't be surprised if yours wasn't working either. They have an amazing customer service though.
1983198
Press the menu key (upper right key on the from right) then go to loud speaker setup and be sure you don't have it activated for anything. If that's not it, try removing the battery for a minute and re insert it and you will need to just reset the time and date. It should work OK.
1483266
If the power cable is ok, a red light should be on, close to the power button. When you press the power button, this light turns to blue. If the "AUDIO IN" or USB cables are working properly, it should work normally. Make sure you turn the volume up.
1964099
You may have to make sure the plug in is working, be sure both lights are on, on the charger. If they are not you may need to take the ear piece out & try putting it back in. If that does not work, let me know & I will send you my box.
51957
Speaker turned on? Check the battery indicator on the opposite end....hold button-white light good, blue light needs to charge. Speaker may not connect if it's battery is low. Next on the iPad, go to SETTINGS-BLUETOOTH. the Braven should be on the menu.... Touch to connect. On the speaker, press the + volume button till the unit beeps.... That indicates max volume. Also check that the volume on iPad is not set to mute. If that doesn't work, I got nuthin.
1686954
Check the sound output option to make sure that you are indeed using it as your main output source.Test the speaker with another bluetooth device to see where the fault lies.
989605
Make sure you've plugged everything in correctly. Plug the first speaker into the second, and the second plugs into the computer. If it still doesn't work, you've gotten a defective speaker. Mine work great and in synch with each other.
241007
Same thing here. Called Skin it support. They said to contact the speaker manufacturer.