I have had one of these units for the last 3 years and it has been working well until recently. Now it repeatedly sends false alerts. Please help!
320414
Spider or other insect building inside sensor tunnel? Have you moved it to stare directly into the afternoon sun? Tall grass blowing in front of it? If mounted on a tree, a small limb grown down in front of it? Not sure if low battery would cause it. I've "eliminated" a few squirrels over the years who found it to be a good perch. If mounted on a pole, has the pole loosened in the ground, and moves with the wind?
320415
Mine just quit working after about four months. It's been back and forth to the mfg twice--still not operating! I'm also very frustrated with this high priced "boast anchor"....
320416
I had the same problem and found the following problems. Dogs and Birds flying in front of the motion detector. I also some a problem with branches following in the breeze that I had to trim. After the branches were trimmed the problem when away. The branches were about 25 feet from the unit.
320417
I have had the same problem. Trimming shrub branches out of the way helps significantly. Also, when batteries are low, the alert signal repeats. Howard V.
320418
I have 12 on these units and some are good while others are a problems. But for false signals try and check if it's happening during sunrise as the sun will cause false alarms. If so a slight adjustment could remedy the problem. Also, their customer support is pretty good. Good luck.
320419
yes I have the same problem,call the manufacture,I move mind around,and change batteries but it will come back.
604880
From what I've been reading, previous to September 2014 there were issues with the alarm going off for no apparent reason. But that software has been updated and the problem has been resolved. I purchased 3 of the hard-wired ones the end of December 2014 installed them mid-January with no problems. I test all 3 the first day of every month as well. Great product!
1819113
I had a similar problem once last year with an update. I contacted customer service and they replaced the unit.
1410210
I was getting all kinds of funky readings with mine before it fried. It was really the first time that I was checking a house of arc fault. Anyway after it burnt up i talked with tech support they don't have anything. And they told me that you can get many false readings. I won't be replacing it with the same thing
2229574
Happened to me at 1 am a few times! It is alarm. I don't have it handy or I could give more details. The instruction sheet should help you out though. Good luck :)
1791375
I started having the same problem with mine. I think the unit needs to be returned.
708499
I have never experienced this situation. However, the instructions say that the alarm should be reset due to an abnormal or operation or previous alarm.
623641
Mine did that a few times and it was one defective unit (garage) that kept triggering the system. They are quite sensitive to any kind of debris. You should also use a vacuum every 6 months and suck out any dust build up of the sensors to help prevent this.
51506
I have an extended warranty on this detector and have never been notified of any firmware updates. I did have the unit serviced once and Beltronics support is top of the line.
727387
I believe they all sound off with a verbal alert as to the unit that has detected a problem. I don,t think you can switch the frequency.
1738982
I've had mine for ~5 years and it's just now doing this (my IT dept thinks it's just 'old' and failing). I'm ordering a new one though because I absolutely love it.
519661
We have 2 (our house by code will need 9 total alarms but this issue has us paused on ordering more). Both had multiple false alarms within the first 30 days. We returned each (separately) and were sent new units. Neither has false alarmed and it's been almost a year since the first one (we got them right when they came out).
1701988
I have a problem too. We tried everything but it is just not a good product. I am looking to replace the unit.
47065
Mine never worked. You are better off with the Mighty Mule 231 (on Amazon) - I have one for 2 years now, no issues, no false alarms. My buddy also got one - also no issues. Good Luck.
908089
Call the customer support number. I hope it has improved. When I owned this unit, the customer service was terrible. This is one of the reasons I finally got rid of the unit. Bad unit reliability, bad design, and terrible customer service made for a bad ownership experience. Good luck!
29001
I have this system installed for about a year now. I have 2 dogs one border collie and one Jack Russell and i have never had a false alarm
723489
I use one sensor and it alerts me in 2 locations on my property, Bugs running across it can set it off. Needs some light to make it work too.