Map Updates via SNAIL MAIL!!?? What I really find hard to believe is that Garmin doesn't do web updates for the maps! You have to order the updates and they come via snail mail??!!Ok - with the modem age upon us and every other vendor supplying web updates, why has Garmin regressed 15 years?On top of their outdated update methods, the map update wiped out all my favorites and pre-set locations! They were "kind" enough to replace them with Garmin Japan, Garmin Europe - like I will be driving there from Maryland?Attempts to contact anyone in the IT department are met with the specious claim they don't have phone numbers!So I guess if the wife needs them, she send up smoke signals?I'll be trying any other GPS model next time - hopefully one that realizes it's 2007 and knows the meaning of customer service. Map Updates via SNAIL MAIL!!?? What I really find hard to believe is that Garmin doesn't do web updates for the maps! You have to order the updates and they come via snail mail??!! » Read More Map Updates via SNAIL MAIL!!?? What I really find hard to believe is that Garmin doesn't do web updates for the maps! You have to order the updates and they come via snail mail??!!Ok - with the modem age upon us and every other vendor supplying web updates, why has Garmin regressed 15 years?On top of their outdated update methods, the map update wiped out all my favorites and pre-set locations! They were "kind" enough to replace them with Garmin Japan, Garmin Europe - like I will be driving there from Maryland?Attempts to contact anyone in the IT department are met with the specious claim they don't have phone numbers!So I guess if the wife needs them, she send up smoke signals?I'll be trying any other GPS model next time - hopefully one that realizes it's 2007 and knows the meaning of customer service. « Show Less
339454
J. Wiggins:I had a similar time frame experience last year when downloading my map update via my Mac. Your recommendation of storing the downloaded file in a safe place, because it gets corrupted after 30 days, causes me to ask the question: where? On a thumb drive, for example? Is the self-destruct date written into the software and thus transmitted along with the new map material? Just curious. And, as an aside, my so-called "update" was missing some local retail establishments which have been in place for several years. That, too, I don't understand. Thanks.
339455
I agree that one should at least be given the option to download the update or have it mailed to them.
1004706
Typically, you update the unit for free once after purchase so they should be completely up to date. My best advice is to use the unit out of the box first without updates. It should have some maps in it and work, even if all roads aren't current. If it works as advertised, go ahead and update your U.S. maps right away then update the European maps about a month before your trip. If it doesn't work out of the box, return it and get a new unit right away. Some of the units have problems, it's best to get rid of the lemons immediately rather than try to fix them (I had this problem with a TomTom, once I sent it in for repairs - and they sent me a different unit back - I could no longer get a refund. Typically, you update the unit for free once after purchase so they should be completely up to date. My best advice is to use the unit out of the box first without updates. It should have some maps in it and work, even if all roads aren't current. If it works as advertised, go ahead and update your U.S. maps right away then update the European maps about a month before your trip. If it doesn't work out of the box, return it and get a new unit right away. Some of the units have problems, it's best to get rid of the lemons immediately rather than try to fix them (I had this problem with a... » Read More Typically, you update the unit for free once after purchase so they should be completely up to date. My best advice is to use the unit out of the box first without updates. It should have some maps in it and work, even if all roads aren't current. If it works as advertised, go ahead and update your U.S. maps right away then update the European maps about a month before your trip. If it doesn't work out of the box, return it and get a new unit right away. Some of the units have problems, it's best to get rid of the lemons immediately rather than try to fix them (I had this problem with a TomTom, once I sent it in for repairs - and they sent me a different unit back - I could no longer get a refund. « Show Less
869808
Although I haven't tried recently, I have nut been able to todays my maps in the past and understand that others have had the same problem. Personally, I think Amazon.com should throughly investigate the problem with a thought toward discontinuing the Magellan product line if the promoted updates are not made readily accessible.
21536
I am really wanting this unit, but worried about the "refurb/new" thing ... should I be concerned? were you guys able to update maps on ALL those that suspected "used"? ... should I go ahead and get it ??
2252905
Thank you. Sounds good. Now I want to find it in combo with the NuMaps Lifetime. Nuvi combo have the NuMaps Lifetime for $50 extra, but I can't find this with a combo yet.----------------Garmin said the one with lifetime update for maps (3790LMT) would be out in September, keep checking their website. Said the cost was $499.99. I hate to spend that money, but am getting the voice activated one for safety reasons. Said it was shipped to Best Buy, but I can find it only in Canada...
2091286
Question for you: Have you contacted BOSS Tech Support about getting an updated MapMicroSD card yet? There is a known issue with the factory sent card and they are sending out updated Map SD card at no charge. I am still waiting for my replacement to arrive but maybe it gives an ealier warning to upcoming turns. I am hoping so at least as I too saw the same late warning you are describing.
261046
I am so glad that you posted this update as Euro updates would have been essential to me too. I looked and found no exclusion to suggest they weren't included. Very naughty of TomTom ! Worth a challenge if you can put up with the attitude of the customer service staff. I had a similar experience with the purchase of a refurbished TomTom which suggested that it had the latest maps. They weren't !!! They were three updates out of date immediately. Buyer beware.
1004703
I would update the maps when you purchase it. I am still using mine with a few small glitches in the maps and it isn't a big deal, but I would update them if I were going to Europe. When I was in Italy in 2012 they worked flawless!
1212319
I have the same issue so I emailed the seller asking him about the lifetime map updates that I couldn't find the website. He responded back with the unit already had the newest map installed and he would send me the link when a new update comes out.
1451548
I bought one during Prime day and received it on July 16th 2015. The one I received had maps of both North America and Europe pre-loaded. I plugged it in and both maps updated (put a 32GB SD card in mine first that I had already) without issue. My Tom Tom account shows lifetime updates for both maps. Hope this helps others trying to decide.
2179223
In my opinion the map updates are nice, but not a big deal. I've seen that even with "current" maps, they will not always know about new subdivisions, and intersection traffic changes. i.e. it might take a few YEARS for their data to really get updated. The biggest annoyance to me is that after your first year runs out, the thing brings up a "your maps are out-of-date" warning that you have to hit "OK" to, each time you turn it on. This is basically just a "nag" so they can sell you a map update. Don't get me wrong -- I'd like to have the map updates -- just that is seems silly for them to charge a large amount for the update, when now the price of the GPS unit itself is now not much more than the price they charge for the "map update" feature. But if you find a good deal on a unit with map updates -- that's an extra bonus, and makes it a better deal. One thing: be warned that "lifetime traffic" is a totally different service -- it comes from a radio receiver in the cord (of some Garmin units) -- and in some cases, tells you traffic updates, but also puts advertisements on your screen. It has nothing to do with map updates, so be careful in reading the descriptions of what you're getting. All that said, I just got a 255WT (the Traffic add-on was from another retailer) and I am very happy with it. Even though it was produced sometime earlier in 2010, you do get ONE map update online from Garmin, so you can bring it up-to-date as of the time you first register it.
1626847
That's fine. I probably won't update it that often. Just as long as I can update it if I need to (I got the impression - right or wrong - that you need to buy a new receiver to get updated maps).
196595
I have the same problem. Connected to device to my Mac and received an updated map, which took over one hour. Now the map can't be activated and I receive an error message. Just called TomTom and I was told that I can't download an updated map wireless due to the compression of the file. I would need a cable internet connection to fix this. I have never heard such a story and it doesn't make any sense to me (I use AT&T; U-Verse). Has anyone ever heard about this before?
563640
this unit's map is outdate. The update costs 100 bucks. Magellan sells you milk which has gone bad and ask you to pay 100 bucks for update, becasue they are buying milk from someone else. Give me a break.
661432
I was able to get a hold of Amazon support by phone today. I was told the Nuvi 350 units being shipped have NT 2008 map in it. I asked about the v.5 mentioned on Amazon website and he did not know about that. He would check and have it corrected. According to him, Garmin will start shipping units with 2009 map in about a month, starting with the 200 series, 300's, and so on. Based on this, I plan to buy one now even with 2008 map. Again, he could not confirm about free update from Garmin. If I can get a free update, that's great. If not, I'm still happy since price had come down significantly
2008742
DO NOT BUY THIS GPS UNIT, I would rather buy TomTom or Garmin. Have never had this much problems with either one of them. Good luck getting map updates. Everytime I update my map the GPS unit keeps crashing during the install so I have to restore it and mess with it for 4 hours to get it to update. Also just getting the update to show up fro free on the Content Manager is a pain. It says Cost = Buy, but this unit has lifetime map update so it should be Cost = Free. For the past four years I had to uninstall and reinstall the Content Manager from it to show up for free. But this yes that trick doesn't seen to work so I have emailed tech support but no reply yet. DO NOT BUY THIS GPS UNIT, I would rather buy TomTom or Garmin. Have never had this much problems with either one of them. Good luck getting map updates. Everytime I update my map the GPS unit keeps crashing during the install so I have to restore it and mess with it for 4 hours to get it to update. Also just getting the update to show up fro free on the Content Manager is a pain. It says Cost = Buy, but this unit has lifetime map update so it should be Cost = Free. For the past four years I had to uninstall and reinstall the Content Manager from it to show up for free. But this yes that... » Read More DO NOT BUY THIS GPS UNIT, I would rather buy TomTom or Garmin. Have never had this much problems with either one of them. Good luck getting map updates. Everytime I update my map the GPS unit keeps crashing during the install so I have to restore it and mess with it for 4 hours to get it to update. Also just getting the update to show up fro free on the Content Manager is a pain. It says Cost = Buy, but this unit has lifetime map update so it should be Cost = Free. For the past four years I had to uninstall and reinstall the Content Manager from it to show up for free. But this yes that trick doesn't seen to work so I have emailed tech support but no reply yet. « Show Less
885690
My guess is that they will be behind by one version at least. I've never bought a GPS that didn't need an update after purchase. Easy to update via web access and generally free initially at least.