Machine will not run. Error message reads "hose not present" when it IS. Even holding down the hose to engage the switch is ineffective. What do?
337857
Probably will have to replace the switch. worth a try. i have not had this problem. Hope the best for you. i would contact sleep solutions and ask them about he switch. Still should be an easy fix.
1251237
Send question to Waring repair which you find from the Waring site. They were very quick in repairing my machine.
1639533
Look closely - this is addressed in the instructions - has something to do with dismounting the hose reel and setting it on its' side and cycling it, as I remember it. Also, maybe you could try to pull out more hose and try again. Short hose pulls are under less tension.
1001713
Call the repair number and go thru the obligatory "let's try to fix it over the phone routine. If it still does not work (and it won't) tell them you want it repaired. They will send a pick up label for ups to come get it. The repair people are pretty useless so ask for the phone number of the place you are going to send the unit for repair. Wait for a 3-4 days for them to receive the broken unit after you send it and then call them to see that they have received it. THEY are VERY HELPFUL unlike the Dolcy Gusto people. They will replace the pump which is the problem with this machine. I went thru all of this and got a working machine back and am very happy with it now. Good luck! Call the repair number and go thru the obligatory "let's try to fix it over the phone routine. If it still does not work (and it won't) tell them you want it repaired. They will send a pick up label for ups to come get it. The repair people are pretty useless so ask for the phone number of the place you are going to send the unit for repair. Wait for a 3-4 days for them to receive the broken unit after you send it and then call them to see that they have received it. THEY are VERY HELPFUL unlike the Dolcy Gusto people. They will replace the pump which is the problem with this machine.... » Read More Call the repair number and go thru the obligatory "let's try to fix it over the phone routine. If it still does not work (and it won't) tell them you want it repaired. They will send a pick up label for ups to come get it. The repair people are pretty useless so ask for the phone number of the place you are going to send the unit for repair. Wait for a 3-4 days for them to receive the broken unit after you send it and then call them to see that they have received it. THEY are VERY HELPFUL unlike the Dolcy Gusto people. They will replace the pump which is the problem with this machine. I went thru all of this and got a working machine back and am very happy with it now. Good luck! « Show Less
776391
We just opened our machine and tried to use it and we have the SAME PROBLEM. :/
1429619
It's probably under warranty. They should give you a new one. These machines are tight and made to last. You probably got a bad one.
752773
This lmachine is wonderful, but if you dont want to have trouble with it, check out if there is enough water in the tank before usd it...If not you'l be worry and get upset that the machine is broken or out of order...To resolve the problem, just put it of and detach the cord behind for 2 minutes and replug it,,,,Then everything will be fine !
875787
I have the machine talked about here, but I'm at a wall....Good luck. Maybe get a new one
1191157
Yes I had the same problem, I returned the hose. I have not found an alternative yet.
355069
Don't start it, return it! It's the worst machine I have ever interacted with.
1679743
Sorry, I really don't know. I still have my manual that came with the machine. I know how to do everything I use it for so I don't have to look at the manual any more. It would be worth a try though.
781181
I would pull your old unit out and look at it. Find out RPM most are 1 or 4. #2 check rotation, this is easily reversible. If it has an elongated shaft for a fan on the back. I've found that the dim's of the chassis are pretty generic. Also check your vacuum switch. That's what the rubber hose is going to. If you think the switch might be the only problem. Jump the wires across to bypass switch. If motor works you need to blow out or replace switch.
84073
We already bought a new machine (same one) but we kept the old one. I am going to try fixing my old machine with your suggestion. I'll post the outcome. In any case, thank you for replying to my post. We were on the phone with Brother and they really didn't give any good suggestions and also all the authorized service centers wanted to charge over $100 to look at the machine and parts and labor would be extra.
888679
I believe you will need to send the machine in to the manufacturer to have this serviced. The best thing would be to contact the seller you purchased the item from, and they will be able to provide you with the necessary steps and contact info for repairs.
103808
My machine would not heat...took it to authorized repairs station. Thee are no parts available. If your Steamer is warranted Electrolux will replace it.
1174854
We faced the same question... found that is was much easier and faster to purchase a new machine. We found one site that supposedly sold parts but there was no one to contact and every time we put in an order... it failed to complete.Go with a new machine.. :)
2205348
My machine was going under my couch, which is too low. All the buttons were being pushed at once which caused it to malfunction. Your situation sounds like it needs to be sent in for repairs or replacement. Instructions are on their web site.