I just purchased this item in April and it has stopped working, none of the email addresses or contact numbers seem to be viable. Can you tell me howi
333446
You can call 1-800-368-3529 for customer service to OraTec. I know they sell the product.
2148772
mine did not work either. I contacted them and they said that they would send me a return label but could not find my email address after they sent me the answer. I will never buy from them again good luck
1664973
Unfortunately, no. I've only had mine about a month. My suggestion would be to try contacting their customer servive and/or research on the web. Sorry that I can't be more help.
1702087
That was my complaint about this item. Mine didn't give me a message or anything. I never got it to work so it's in a box in my garage. I tried contacting someone without any luck. I hope you have better luck than I did. Good luck.
860385
Go to their website and go to support. Pretty sure you can email or call them.
1012753
Got mine in April and one side stopped working this week -- I've only had them for 4 months. Customer service has yet to respond. I'm not impressed.
600357
I just wrote Amazon a few days ago and haven't heard back. Less than 10 months and this item stopped working :-/
1571910
Yes you're right mine too stopped working. I loved it so much when it worked. I will not purchase another one.
926930
I forgot about the warranty period, might want to check the vendor. But I didn't count the warranty by the time of purchase. It looks to me like a "hit or miss" thing. If it works, everything will be rosy, if not ask for a refund. At least mine is still working after a year. Good luck!
1423690
Interesting. Mine broke too. I had forgotten about the 100% guarantee. Pls post what you find out.
322522
Hey dont check this email too often. Yes its the same for mine as well. Had it for less then 6 months Pretty dissapointed as i took very good care of it and was expecting for it to last alot longer.
2141620
What I want to know is, after reading these reviews both good and bad, I am wavering about whether I should keep my Striiv. How is the company going to support me if and when the devices freezes, stops working altogether etc. I am a citizen on a fixed income and really bought this device at great sacrifice to myself. I would appreciate an answer ASAp
147366
Have you contacted the company? I am trying to figure out what do so with mine -- bought it in dec, it died a month later. Horrible product!
347865
I would like to be of help.Unfortunately it did not work with my system.I suggest you purchase it and if it Does not work, return it. You will only lose the postage.
1439714
I haven't had any problems at all, had it for about 6 months and use it everyday. I would think if someone had a problem with it working only randomly that there was something wrong with it.
419861
I'm not sure why it died. I've used it almost everyday but never faced any issue. May be u got a faulty item. If u want anything else let me know.
1492668
I'm not sure why it stopped working, I wish I knew, I also thought maybe the company would contact me but that hasn't happened either. I loved it when I first recieved it, would love another but now afraid to spend money on something that stops working after a few months.