Bought phone 04/20/2013. After charging device does not start up. Has anyone else experienced this problem? How can it be resolved?
341936
Are you sure the charger works? If it's charged it should start. That happened to us. WE used an old NOkia charger from a previous phone, and it charged up.
341937
Make sure to charge the phone upon receipt for five hours at least. Before charging try to wipe the battery contact wires and the phone units contact wires with a clean dry cloth. Then charge. If, after that, it still does not turn on it may be possible that you have a dead battery (common), a bad charger or, worst case, faulty phone charging cell. In my experience Nokia's is very good (and kind) in reponding to warranty issues.
341938
I have the same problem don't know how to fix it though looks like something wrong with these phones
458103
Doubtable but you can try. My charging port was shot and the battery wouldn't charge. So normally if you bought a new battery your phone should boot up. I would bet its another issue with your phone.
267279
I've had this problem with mine. Try unplugging the charger and plugging it back in.
767621
hi i bougth one too but as soon as i got it i try to charged it, it charged but when i tryied on my phone it didn't work, i pluged it again for 24 hours put it back on my phone didn't work either and when i was just about to trew it away i discovered that the on button has to be press until it start charging the phone, besides when you chaged and unplug it, you have to be sure it's off otherwise you waste your charge and time. im from colombia south america living there, so i hope i was useful and hope it ll work for you, best wishes
1075765
After plugging your device in you need to press the button on the face of the charger. If that doesn't work it is probably defective
1180891
Too few details in question to try to diagnose. Need to know: How old is it, how often is phone used/charged, have you tried other battery,etc. Maybe it's cable connection.. Did problem start after factory reset, are the contacts clean, too many variables, not enough detail to try to diagnose... Do Google searches for your model... Perhaps others have had same issue(s)...
1388619
I got same message when I updated first time after second update I don't get message anymore charger still working without a problem for me
1252352
The battery that I installed in my phone was fully charged in about 4 hours. If the battery that you recieved won't charge you might have got a defective one. I would try cleaning the contacts on the battery and your phone and then try to charge it again. If that dosen't work then you will have to return it for replacement. I hope that answers your questions.
149617
The red light should turn on. Perhaps you don't have it set well? That happened to me. It took some twisting and turning to get the light to come on. Check the phone. It should show the phone charging if it is working properly.
1383212
Mine was working great after few hours charging. After a year and half, it did not charge like yours. I used to buy used one and used every week, so I gues it died. I used for long and good. But if it is new, then you need refund it
917596
I had trouble with mine not charging as well. Contact the seller and exchange it.
1605813
You may have a faulty device. I have had mine for about 7 months and still works great. I've never had issues with it not charging, and always lasts quite a while. Reach out to Amazon or the seller for a replacement. Best of luck!
1848494
Firstly I would ask if you have gone through the correct power up procedure, pressing and holding the main button till the blue light comes on (or for couple seconds more and the blu/red light comes on seeking a pairing) assuming you have tried this I would then check that the USB source actually outputs power (or enough power to charge the device) try this by lugging say an iPhone charger in and seeing if it sends charge to the phone. If this has all been tried then my next step would be to return it to the seller for replacement/refund. Unlikely as you have had it for at least 50 days but worth a try. Lastly if no refund or replacement was offered I would purchase another one as I do rate this device very highly for what I need it for (see my review). Hope this helps. P. G.
1232746
I have had no problem with mine charging. Perhaps you have a defective unit. Mine is now around three months old. Good luck, Earl
1741675
Please charge the phone for atleast 12 hrs initially and keep the power button pressed for a minute and then release. The phone takes a few minutes to start up. Also if you phone is on the charging wire please take it off charge and then try. Also check if the terminals have not got a small tape on them. Please check with both battery if needed.
1887920
Can not really answer you on that ine. I would probably either try another charging unit to see if that was the problem or else send it back, I did find that the batter life is not what I had hoped it would be as it seemed to last about 3 hours but not much longer. That was/is my one disappointment with the unit...Barbara
379998
Mine still charged but wouldn't power up. Had to send it in for replacement. Make sure to back up all your pictures on a regular basis! Luckily, I did that.