My hugo quadpod came already assembled. How do I adjust the height? Do I have to remove the screw in the bottom of the quad?Can't seem to move the cane to different notches by pressing in on the button. My hugo quadpod came already assembled. How do I adjust the height? Do I have to remove the screw in the bottom of the quad?Can't seem to move the cane to different notches by pressing in on... » Read More My hugo quadpod came already assembled. How do I adjust the height? Do I have to remove the screw in the bottom of the quad?Can't seem to move the cane to different notches by pressing in on the button. « Show Less
318225
you have to loosen the ring at the bottom of where the holes end, then press the button and adjust to whatever height you want it, then retighten the ring.
318226
Mine also came assembled. About 3/4's of the way down the staff you will notice a ribbed ring that goes around the cane. Turn it to allow the cane staff to adjust to your desired height when you push the buttons, and then retighten it. My spouse adjusted mine as I don't have strength in hands to do such.
318227
You have to press the buttons to adjust the height. The buttons are very hard to move, I could not move them my husband had to adjust the cane for me.
318228
The handle of the cane should be at the same height as your wrist. Don't try to unscrew the cane at the bottom! Press in real hard on the button to adjust the quadpod ... it will require some force to make the adjustment.
318229
You have the right idea of pressing the button in the hole. It takes someone with strong fingers to push the button far enough in to get the cane adjusted into another hole for the correct height.
318230
push the black button on the side hard real hard and move the cane up or down whichever you need. I had my husband help me you need someone else if you are not really strong
318231
You use the button to move the cane.The screw on the bottom is to turn your foot around. I had no trouble with the notches.
5317
There is a notched ring at the bottom of the top section which must be turned to loosen, then pressing the button and twisting the bottom section slightly will cause the button to hide so that the bottom section can now be shifted up or down to the desired height. (You might want the help of a second person to push the button while you twist). When that is achieved, twist the bottom section back so that the button will now fall into the corresponding hole. Now, re-tighten the ring at the bottom of the top section and you're all set. Enjoy your walking partner!!!
1962105
When you assemble it, you can set the height. Then you would have to partially disassemble it and reassemble it to "adjust" the height. So it is not simple and I would not term it "adjustable.?
580919
Hi,I do not like the Hugo attachment at all. It is very heavy and tends to trip me as it is wide at the top of the"x." It does not stay standing on our rugs or tile floors and when it falls, it HURTS. I read that folks do not like the "Hurry Cane" for the same reason. It won't always stand up. I am back to a regular cane with a rubber handle.
1272352
Super easy. I did it myself. You pry off the cane tip, press the cane into the Quadpod, use the allen wrench that comes with it, and tighten it. Done!
2070605
The cane height is about 36" and is not adjustable. This height is just a little too tall for me to walk with, but when the tripod supported seat is deployed the heigh is perfect for me. I purchased this item primarily for the seat feature. When standing in long lines it sure makes a huge difference in my endurance.
1008314
There is a knob on each side that you need to loosen, then adjust the height and re-tighten the knobs. Not a real pain to do but not real quick either. My biggest complaint is that the bolt holes in the top did not line up with the frame. I had to drill some new holes to assemble it. If you're handy it will be a breeze.
780348
Did you figure it out and do you know if they can be removed to adjust the height? I'm trying to move mine up and can't seem to.
1106795
Thanks TJ for your question as I was looking at the ez2 canes I do not see that you would have any problems for you to be able to attach a Hugo Quadpod to your cane, However the hugo will not fit any hurrycane because there is an imbellish flare in their design that would exceed the 3/4 suggestion. I hope this helps you my friend in your quest.
1861531
If I remember right, my son said the tip of the cane should be about 5/8' . Mine was larger than that so it wouldn't fit. I returned the Quadpod to Amazon and they refunded my money and I bought the Hugo cane with the attached tip. I love it.
1272355
It easy to attach...takes 5 mins. 1) remove the old rubber cane tip. 2) press the cane into the QuadPod. 3) using the included allen wrench, tighten the nut on the bottom of the Quadpod...this holds the cane onto the Quadpod. I've attached the Quadpod to both of my father's canes and I never had to re-tighten them. He loves them and highly recommends them.
2033184
The legs are made of two interlocking tubes. One has holes the other has small metal 'buttons' which fit into into the holes with a click. In order to adjust height you depress the button and twist the tube up or down as needed, fitting the button into the next hole and let it pop out so it holds the tube/shaft in place. Can be a bit tricky to depress the button once its already in place.
122749
The length of this cane is adjusted by twisting (turning) the lower sections of the cane. I have had about four differ ones over the years and some are marked with arrows to show which way to twist to unlock it and in the unlocked position you can push or pull the sections in or out to adjust the length and then twist the lower section in the other direction to lock it in place. When it is extended to a normal length for walking it may be very tight and require a good deal of effort to unlock. Anytime you are locking it after adjusting for a normal walking length you must tighten it very tight or it might collapse if you put your weight (or downward pressure) on it. How much you can shorten it I am not sure as I have never needed it collapsed all the way to it shortest length. The key is to look for those markings painted on the cane showing which way to twist to unlock.
1496579
Well, yes and no. I ordered a Hugo for my Mom. When it arrived the base was turned "cross ways". I really don't know why whey would even send them this way. To change the base there should be - (providing there hasen't been a model change) an allen set screw that holds the base in place. Use the EXACT proper size allen wrench to loosen this set screw. Then you can change base position, and retighten set screw - FIRMLY. If you don't have the proper allen wrench try and find a "fix it person". Any automotive repair person will have a good set of allen wrenches. With the first Hugo the allen screw head stripped making it unable to be removed. There were some other cosmetic damages to the Hugo so I sent it back. The replacement had the base in the prefered position. Good luck !
465294
There are 10 adjustments (for the length) on my cane. I am 5' 11" and I use the 4th setting from the shortest length of the cane. I would say get it, if it does not work for you, send it back. I really like the cane in terms of durability and use. Good luck
994654
Hello Jemima (and others), this is Michael from Hugo. Because the QuadPod needs to be installed "into" the shaft of a cane, the cane shaft must be hollow. This means it is compatible with the vast majority of aluminum canes with a 3/4" diameter. However, wooden canes are not hollow and so the QuadPod is not compatible with them. Have a great day!
426420
There are different holes you use for the bolts to set the height. If you want to have it taller or shorter, you need to unbolt the rods and use the holes you want. You can't set it anywhere in the range, just where the holes are.
1153135
Hi Vertical assembly is done by connecting a set (2 pieces) of the vertical bar with one piece of the horizontal bar ( the piece that you stand on) You can adjust the height by moving up or down the connecting horizontal bar or by adding additional vertical bar while moving up or down the horizontal bar. It's pretty easy. .. much easier than my response. Great product. .. 2 minutes to get going..Once out the box.