Does the case offer any warranty or guarantee for damage to the device?
333174
My case didn't come with a paper stating that, but I believe that their website might answer that question for you.
107242
Yes! Have made use of this warranty a couple of times, as the plastic "holster" has broken a few times! The case itself is great and has survived any number of falls, drops, etc.!!
1982373
There is usually a 1 year manufacturer warranty on all electronic devices. It doesn't cover cosmetic but it covers if the phone itself malfunction.
689256
I have experienced that problem after 10 days of using the keyboard. Fortunately they kept the guarantee, I recieved the new keyboard. the thing is the tab cracked without any single reason. This is in my opinion truly the matter of faulty material. The case shall also potect iPad when falling down without being damaged itself- at least not in this way.
364478
Hi Debra, The one Otterbox Armor series case I bought was legit. Since it's working nicely for me, I didn't need to return it so I'm not sure what sort of warranty is available. However, I'm sure Amazon would back up your purchase should the product not be what is described.
1832999
There is a 2 year warranty. However, it is not honored on devices purchased through amazon.
1938144
YES...Try https://www.otterbox.com/on/demandware.store/Sites-otterbox_us-Site/default/CustomerService-Warranty
1268879
Hello,Not to my knowledge. I didn't purchase a warranty, but the company it ships from is extremely helpful if there are any damages.
293622
I just received mine 2 days ago so I still have the box it came in. It doesn't say anything about a warranty. But I would contact www.otterbox.com and tell them what happened. I've gotten things replaced before with companies. It doesn't hurt to contact them to find out.
1629207
No... Not that I know of...when I got it I dont remember anything about a warranty... But it works good..
2030985
Yes there is a warranty and I was very pleased with this case it's awesome you will love it
1109808
If it has been dropped. even with no visible signs of damage. Warranty is best option. If not look up how to perform factory reset, before trying warranty option.
1956354
that hasn't been an issue for me. Just the case falling apart. I wouldn't recommend this case to anyone.
639412
I'm not sure about a warranty but I've dropped my phone at least 4 times and with the shock absorbing corners it works. Dropped my phone in the parking lot and nothing happened. Hope it helps
1072990
You know that is a good question, I was told by a friend that the case would be replaced if there was a water leak, or if the case did not seal right, but never said anything about the phone being damaged.
1847568
When I spoke with Logitech on May 5th about my 2nd broken case, they said they had received no complaints, denied there was a problem, and made no mention of a re-design. I had to e-mail a copy of my receipt, wait for a label to be sent to me to return the case in the original packaging, and apparently won't receive a replacement until they receive the case I returned. I'm still waiting. I guess they need to protect themselves from a horde of fraudsters trying to get poorly designed overpriced cheap plastic iPad cases.
1527598
I am not sure about a warranty, but I would expect the company/Amazon to replace a broken case that arrived in the mail.