Just received &amp; it keeps displaying "Press ok to Restart my Battery; Issue: 002" but despite pushing "OK", it loops right back around. Please advise.
316057
The previous answer is likely not the cause. These are typically shipped with the battery switch in the OFF position. Simply remove the dust bin and look inside the well on the side. You will see the battery switch. If it is off, then turning to ON will resolve your problem.
549053
I am having the same problem....I just installed new batteries hoping that this will remedy the problem.
45667
Have you tried changing the battery? I have had some strange behavior with my M50 the past few days. I just now replaced the old battery with a new one. It looks like it is behaving correctly again. Give it a shot.
688791
Read the instructions and make sure everything is being hooked up properly. If that is not working I would try a new battery or send it and exchange it. I have had zero problems with mine so far. I hope this helps.
1411310
Same problem here, my battery seems however not to charge at all. Did you find a solution/problem?thanks!
538013
I'm sorry, I don't know for sure :( I'm sure you tried to replace the battery? I would just try contacting them and see what they might offer to do. Sorry I'm not much help. Good Luck !
1173812
Let the phone battery die then plug it in it should turn on normal or check to see if the button did not get stuck because it needs force to use sometimes. If all else fails return it or take it to a shop they know what causes these things.
1770307
I'd like to help, but my screen is fine, it's my battery that doesn't stay charged. Good luck getting in touch with the company, they haven't responded to my request either!
762505
Wow, I haven't had any trouble with mine. Wonder if you need a fresh battery or something? Did you call the manufacturer and see if they will replace it or have any recommendations? I love mine, haven't had any weird glitches like that! Now my cell phone... That's a different story... Good luck, I'd start with the manufacturer.
9087
I do the same thing... and then it is fine! I quess will. Check for soft ware update?? You could try. Factory restore. Also... in case.. you picked up a virus... Sorry... I'm. Not much help.
626958
hi mine started acting up like that and I removed the battery and reinstalled it and it was fine . or if your battery gets low it will act up also .
1684391
I'd just back up in the "Menu Tree" and try again. If that didn't work I'd Power cycle the unit to reboot it and start over. Good luck.
1300838
Unfortunately, I can't help on this one. After I received the new battery - ahead of schedule, I might add - I determined that it was not a battery failure which caused my cell phone to fail. It was the phone itself. Sorry I cannot help.
702526
I really don't know if I can help. We didn't receive any message like that. I would take the battery out and check all the pins. Make sure it is going into place and locking on both sides. Hope that helps but sorry, just didn't get that message.
664828
The same thing happed to me. Once I got that error message I was never able to get it to work no matter how many different batteries I tried!
1449858
I can not answer for sure since I have not had this problem. I would think you have a bad connection in that battery loop
2036836
I was told to reload the software update & believe I lost power before the update completed... now I have a fancy "dust collector" as I cant even get it to power up(although I can here it going through some type of start-up process) but the display doesn't show anything now ...not even "Hello" on the front LCD!!??