I bought this on 7/29/14 and the belt clip just broke. Is there a warranty period for the belt clip?
314097
Keep in mind that they charge you a $7.00 'handling' fee for a warranty replacement. This costs more than an off brand replacement clip and from the reviews, these things break very readily.
604572
Not 100% sure, I think that you should have some kind of warranty check with the manufacturer(otterbox). hope this helps
93654
Yes, i did have a problem when i broke my belt clip but otter box sent me a free one since it is lifetime warranty. The case itself is very durable and i have dropped my phone a ton but it has had no faults. I also sit with my b phone in my backpocket a lot and not a single problem
801033
Hi:My case is same number. My stand does work. My problem is with the belt clip. It does not hold up and cracks. Working on #4.Hope this clarifies my posting
636893
If you ordered it through amazon, your order history might be a source for paperwork? Not sure if there's a warranty, but ours should of held up for more than a month, planning on contacting otter box directly :/ piece of junk!
1500825
I am not sure if there is a warranty . Call customer service it most likely will depend on how you broke it .
49373
No. there is no belt clip on it. And there is no insert or screw hole to attach to it. I wish it had one to.
856284
Per information on their website, I believe this is false. You could call their customer service, but if you look under Product Warranty off the "support" tab on their website you can read all their info. I think they will just replace the case within a certain time frame after purchase.
2069624
Yes, if you go to their website support you can send them an email. My clip broke and they sent me a new one which arrived in about three days.
2030986
There was nowhere on the package that said there was a warranty when I received the item. I did email them and they responded with saying they sent me a defective case so they sent me a new one. If you do buy, you should water test it beforehand. For $7 I'm pretty sure that it's just another case.
1731999
You don't just replace the clip. The item you buy is called a clip but it is the entire assembly that the phone snaps into and then clips on to your belt. If you have time to wait, i am told that Otter Box will replace this part under warranty.
1747589
Knox says their products are guaranteed for life. When mine broke I posted a review on Amazon and they contacted me immediately. They shipped out a replacement promptly. I do take a little better care of it now because I don't want the clip to break again.
1459495
The plastic broke on the case. I called Otterbox to do a warranty claim. I had to send them pictures or the broken piece and the inside label. They them told me that it wasn't covered under warranty because it was not a genuine Otterbox case.
364478
Hi Debra, The one Otterbox Armor series case I bought was legit. Since it's working nicely for me, I didn't need to return it so I'm not sure what sort of warranty is available. However, I'm sure Amazon would back up your purchase should the product not be what is described.
1099837
I gave up using the belt clip. I almost lost my iPod. It does not hold very well
440482
Contact Otter Box and see if they will replace it for you. I broke the clip off the back of mine and they replaced it at no charge. Can't lose by trying!
639412
I'm not sure about a warranty but I've dropped my phone at least 4 times and with the shock absorbing corners it works. Dropped my phone in the parking lot and nothing happened. Hope it helps