this item is not working at all what shall i do
350050
We are always happy to assist and we can be reached at (800) 323-9519; Monday through Saturday from 8 AM to 8 PM, Eastern.
350051
Complain to Amazon in the strongest terms. You will receive some satisfaction. Unfortunately even the most expensive items are made in China. So don't blame the seller. I am sure Amazon will figure out the right course of action. Good Luck
1029626
I order one from Amazon and still not able to used since it does not work, I am waiting as it was send to a repair shopto see what the story is.
1868565
My advice, as mine did not work. Take your machine to a store, and test the device before you buy. Make sure it works, first. Greg
1045923
It doesn't work send it back. I had the same issue , sorry you got a dud just like I did
1476611
Unfortunately you have not provided enough info on your problem. In general, if it is a hardware problem, like it no longer turns on, it is not worth spending my on repairing these gadgets as it would be more money fixing them than buying a new one. If it is a configuration problem, then you can download user manual from the web or if you have backed up your unit, then reload your old configuration.
857280
I'm not sure. Mine works perfectly. Maybe try talking to the seller to see if you can exchange.
961062
Hi there! I've used this item. What is the problem that you're experiencing?
2089260
Well if i was you i would send it back to amazon. I bought mine a few months ago and it still doesnt work. So send it back and get your money back its junk.
349257
If you can put it in another item try that. If not just unplug it from your computer or whatever you're hooked to and hook it later. Try switching them as well
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
180901
Remove the power cable from your computer and try it. If that works then this will too.
1832425
I think you may have defective product. I just plugged mine in and worked right away. Just contact amazon and get replacement sent
1292118
Mine works fine. Maybe you should contact the seller? It could be defective
289954
it could be anything, defective item, electrical problems, ect. I suggest you contact Amazon for an exchange. Mine is working perfectly till this day, we bought it about 5 months ago. I haven't ran into any problems..
1834208
Best bet, send it back and ask for a new one. Mine has worked fine since day one. You deserve for yours to work also. Hope this helps bro.
1664559
you want to know my worse experience in this item, its not working this item, and they did not gave my refund
2130944
I can't tell you what's wrong but I can provide you some suggestions. The reader could or the hard drive could be bad. Try another hard drive if it doesn't work return the item for a new one and try again. It could also be the USB port on your computer could be bad. Try a different one. Other than these small suggestions, which you may have tried already, I can't help you via messages. I haven't had a problem with the one I purchased. Good lick and I hope you can resolve your problem.