Some reviews said that they followed all directions, and did not abuse the camera, yet it leaked anyway. Would this be covered under warranty?
314726
It is totally up to Pentax. I returned the camera to Amazon due to it failed within the return period. Liked the camera while it worked.
314727
Pentax provides that answer on a by each instance basis, as reviewed by their service department.That said " you pays you money and you makes your choice" I don't expect to get mine any more exposed then to a sudden rain storm or being out in one. I think most people would be better served with a care full study of the alternatives , if you get my drift.
314728
Pentax provides that answer on a by each instance basis, as reviewed by their service department. That said " you pays you money and you makes your choice" I don't expect to get mine any more exposed then to a sudden rain storm or being out in one. I think most people would be better served with a care full study of the alternatives , if you get my drift.
897114
Generally GoPro is pretty good about not being sticklers about small items on warranty. That being said however, it's none if their business what you do with their product. You bought it for a premium price while paying a premium price for every accessory they manufactur. If you use an off brand charger, just don't bring it up when you call them for a repair request. Sorry, I know this did answer your question directly but I hope it helps.
974371
If it is from an authorized canon dealer it would be covered. I have no reason to believe that Canon would not cover it under warranty provided that you have your purchase receipt.
592881
It's my favorite camera ever, and I also own a DSLR. That said, I discovered a small piece of dust or debris on the sensor through a photo of the sky shot at f/16, focused at infinity. Otherwise I wouldn't have discovered the dust. I sent the camera back to Ricoh repair services for warranty service about a month ago, and it's in transit back to me now. This is not a common occurrence, and I was told by a Ricoh product specialist that the dust most likely entered the camera during the manufacturing process. A clean room where the cameras are assembled probably became temporarily contaminated.
1583041
My understanding is that is does, I purchased a camera with a lens on it and a separate lens and was offered warranty for the camera with lens and a separate warranty for the separate lens that I purchased. hope this helps, you might try calling the warranty company.
1962736
It's like any other product. If you bought it at K-Mart, Foscam still honors the warranty. They have too. The first camera we bought via Amazon failed after a few weeks, Foscam still replaced it. It doesn't matter where you bought it.
1461401
Maybe if you bought it at a camera shop they might or if you got it from nikon they would stand behind their product. Pat
1975825
I don't usually buy an extended warranty from any company for anything. Statistically they are rarely worth the cost as most are never used to the extent that they are worth the price. The one I bought is for a Rebel DSLR Camera and I know the minimal cost to repair almost any part of the camera is likely to pay for itself the first I may have to use it. I did not check the cost of a warranty for this camera from Best Buy so I cannot give you a fair answer as far as comparison, sorry. Good luck with your purchase, I believe my purchase was worth the cost.
665018
O wish I could answer for you. We used the camera while at the beach and the camera was never underwater for that length of time. It never leaked, though.
1093795
Yes, and I have first hand experience. A week after I got the camera I dropped it in the water. NOT covered under the warranty. I got a rebuilt camera from Canon at a slight discount. While I love this camera and Canon products in general, the Canon organization is awkward and frustrating to deal with.
88864
This happen to me and after I shipped it to the Canon Factory they told me that I apparently "hit my camera against something" and that made it look like that. After the quoted the repair that it was US$116.00 I decided not to do it and get it repair on my own country 'cause it could be cheaper; but the good news after all of this is that after I got it back it was fixed "apparently when they open it up to check it they did something that fixed it without knowing"So I guess they did the job they were supposed to.
1463940
As long as you can document it was done correctly I understand the warranty hold. Take pictures or a running video as it is installed and document the valves and set up for cleaning.
1394440
My Hero3+ leaked from the very first time I used it underwater in less than 3 feet of water. Can it be returned? Is there a warranty?
1671591
I bought the Smart Guard Accidental Protection but when I tried to use it within the first year of buying it I was told that it would not be active until after the first year had passed. Amazon couldn't/wouldn't help me either. Luckily the Camera just started working again so I haven't had to use the Warrantee Repair. I can tell you that I do not have great hopes that they will help. Why would the product not be covered in the first year! I never thought of that as a possibility when I bought the Warranty and I didn't see it pointed out anywhere when I was considering buying. Hope you have better luck and if you haven't purchased it....just pass.
1748726
The warranty only covers damage to the actual product and not the contents within it. For example, should a leak occur, the warranty would only cover the case and not the phone (if the phone is damaged, then that phone's warranty/insurance will cover any damage).I have had this case for a while now and I swim a mile everyday--and absolutely NOTHING has gotten into the case while I'm in the water. Even through abrupt flip turns, nothing is getting into that case. Believe me, I was a little skeptical at first (especially given the price), but taking the chance was well worth it. This is an amazing product, especially for what it's worth. The warranty only covers damage to the actual product and not the contents within it. For example, should a leak occur, the warranty would only cover the case and not the phone (if the phone is damaged, then that phone's warranty/insurance will cover any damage).I have had this case for a while now and I swim a mile everyday--and absolutely NOTHING has gotten into the case while I'm in the water. Even through abrupt flip turns, nothing is getting into that case. Believe me, I was a little skeptical at first (especially given the price), but taking the chance was well worth it.... » Read More The warranty only covers damage to the actual product and not the contents within it. For example, should a leak occur, the warranty would only cover the case and not the phone (if the phone is damaged, then that phone's warranty/insurance will cover any damage).I have had this case for a while now and I swim a mile everyday--and absolutely NOTHING has gotten into the case while I'm in the water. Even through abrupt flip turns, nothing is getting into that case. Believe me, I was a little skeptical at first (especially given the price), but taking the chance was well worth it. This is an amazing product, especially for what it's worth. « Show Less
1761350
I have not paid any attention to the warranty conditions. Water resistant? ..... I live in the Puget Sound area and have left the camera out in the rain for as much as four days at a time with no problem.
836441
Remember to peel off the protective film from the battery. If that's not it, might be a warranty issue.