I just got this phone, It will not turn on unless it is plugged in to a charger, now when I turn it on it turns off right away. What do I need to do?
315219
Sounds like you need a new battery. They're relatively cheap for that phone. I had the same problem once and a new battery fixed the issue. Good luck.
315220
Mine occasionally goes off but I am not worried about it. I like the phone anyway.
1945064
I had a similar problem, but it was a bad battery in my case. If your handset's display lights up and shuts off while it's on the base and won't charge, try replacing the battery; it's an easy fix and it never hurts to have a spare anyway.
1250073
1) Bad charger. Try charging other things or comparing with different charger.2) charger not compatible with your phone
476927
I dont know. Mine is working fine. I would suggest that you disconnect the battery from the phone (if you have not done allready. ) and try charging it separaty to varify that the phone is not causing the dis charge. The next thing us to call the manufacturer to get help or to replace.
1156371
I had that same problem its the battery I would charge it over nite by morning it wouldn't power on.I sent it back got a refund,the phone has lots of problems.
1539419
Is it plugged in when you boot it up? I believe you can also reset it by hitting the power button and volume + at the same time and hold for at least 10 seconds. If that does not work... send it back.
1741675
Please charge the phone for atleast 12 hrs initially and keep the power button pressed for a minute and then release. The phone takes a few minutes to start up. Also if you phone is on the charging wire please take it off charge and then try. Also check if the terminals have not got a small tape on them. Please check with both battery if needed.
1190859
how do you know that the charger is the problem and not the battery?Just got one used defined 'like new' and after 6h on charge the battery still indicates 0% and when I disconnect the charger, it turns off
1371015
Charge it first, the power button is on the back. Hold it for three seconds, that should do it.
456039
I suggest that you contact the seller and let them know that you have a defective device. I did this and they emailed me a shipping label and returned my money. Mine would only charge my phone 10% then it died.
147461
have you tried a new charging cable? could be the jack in the phone too, but try new cable or cord first
1075763
I will first check the connection and see if it is secured. Or try another cable, such as the original phone charger cable. What phone you have?
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less
1452054
I had the same problem. I took my phone and battery to Verizon whom tested it they told me the battery was no good. So I am sending mine back.
1758212
If it is not too late to send it back, do so. I had the same problem and others and gave up. These phones are expensive and not fully realized even when they work. I would suggest that you cut your losses.
2274879
I bought mine a month ago and when I put it in my galaxy s3 it started charging right off. Suggest you might have a bad battery. Good luck, I'm quite happy with my new battery.
1607284
Unplug everything, make sure everything is plugged in again, check the battery in the phone, and everything should work. If not, send it back and get another phone.