Question, I wonder why the lamp went bad after only 1,888.00 of use is this the norm?
324951
I'm not sure. The lamp is rated 4000 hours, 5000 hours in Eco-Mode. Maybe your not opperating in Eco-Mode?
16723
Hi Chew, I haven't had mine in for too long, perhaps 8 months to a year, but it's still working. I suggest that when you do install a new lamp, you reduce the 'contrast' to save the lamp's life a bit.As for which one fits your TV, I don't know what model TV you have. You can find that info in the User's Manual. If you don't have a User's Manual, you can download one from the TV manufacturer's website.
802910
I did both lamps with a little left over. Have not needed warranty yet but it's only been about 2 month since I restored them
899502
hi frank, i would think 1 year from date of purchase would be the norm. however the seller should maybe answer this to be on the safe side. and to add. IMO, service life of a bulb is subjective to it's Handling, (shipping)(end-user install). then on to operating conditions. assuming your ballast/and it's capacitor's are working correct. capacitor's in the ballast do age and or might not be to spec, also know they are a High Voltage device. MH bulb start voltage is around 480v - HPS 530volts(1000watt), the capacitor's make that happen. how much heat the bulb has to deal with is an aging, bulb position, enclosed hoods should be vented know it takes more power (voltage) longer starts, less lumens, to fire the bulb as it ages. Don't run a bulb till it wont fire, thats hard on the ballast, once again less light these were used : vertical position /w parabolic hood, room temps never got above 84 degrees. the last one just went down a couple days ago as of this writing. thinking i had at least 3 of them (bulbs). so a year a so... cheers
1878927
When our lamp went, nothing worked (no picture,no sound) and a little green indicator light for "lamp" was on. I bought this lamp and it worked for a brief time but it then the same thing happened. It was within the 30 days so I was able to return it to Amazon. Then I went to Mitsubishi site and bought one of theirs and it works great now, (so far, but it hasn't been that long). It cost $280 (with shipping).
738260
I've had mine for 6-8 months and have had no problems so far. I use it just about every week. I haven't even had to change a light bulb yet. It is just for my personal use and sometimes my daughters.
118331
I replaced this same lamp and after a short while my tv started going out by itself but it had nothing to do with the lamp. It has performed perfectly for nearly a year.
1795514
No. It's not the bulbs. It's the base. For some reason it shorts out. I've found it happens if you generate static shock while touching the lamp.my initial 2 went out with in weeks. (I bought 2) just had a replacement go out last week. So will be calling for a replacement again.
650084
May ask for a refund due to that it was only a month ago. When I replace our TV Lamp we got a good lamp for the TV and still working today. I think they may have send a bad lamp they should send you a lamp for free and give your money back due to information you give me for good customer service. Sorry to hear that. Here is a customer number for amazon live person to talk to U.S. and Canada: 1-866-216-1072Spanish Support: 866-749-7538
1770435
Dave, ours did the same thing. We figured it was the lamp going out so we purchased a new one and our problems were solved, its such and easy and inexpensive fix to just buy a new lamp. Hope this helps.
2109888
Not surprised you're having issues with your electrified product Fay. Less than 6 months ago I bought two electrified lamps, both are burned out. The first with 1411 hours on it and the second with 1129. I learned my lesson. Here's a copy of my log sheet: If you have a mitsubishi tv you can check your lamp hours by pressing menu 2470 on your remote. Electrified Lamps: Lamp Hours 12-25-2013 34718 Replaced 03/30/2014 hrs on lamp: 1411 (36129) Replaced 06/11/2014 hrs on Lamp: 1129 (37258) DLP OSRAM Lamp now in place- very pretty :) If you want to make sure you're not wasting your money, buy from dlplampsource.com
1274181
I bought two lamps. One is still working perfectly. The other one was also working just fine until about a month ago and it blew out as well. Still waiting to hear about any resolution to the issue.
1047428
I have had problems with CFLs and LEDs in this lamp. They burn out quickly. I believe it has to do with the transformer in the power cord.
1274183
I purchased my lamp 8 months ago. Works fine most of the time but occasionally it goes off and on by itself even though lamp is off. Sounds like you and I must have lamps with wiring problems, but I have not contacted the shipper. Probably should but I really like the lamp so if I am gone for any period of time, I just unplug it.
604057
As far as I know this lamp carries a full 1 Year Warranty. I have had my lamp for just 3 months now with no issues. Let me know how it comes out.
591578
Mine died recently too, but since I was trained in electronics/electricity in the Marines, I thought I'd just fix it. Nope, the lamp is built so that when it dies, you just need to toss it. After 8 or 10 years, I just ordered a new one from Amazon. Bell and Howell is a very good name in the industry, but I guess, as in all things, you just have to know when to say when. Save yourself a headache, and buy a new one.
602555
You know what. I've had that happen before. Seems normal. It's an amazing lamp. If you're still worried I would go straight to the source at www.philips.com and click on the contact link at the bottom and chat with them.