TouchPad stopped working with Amazon Instant Video I love watching my Amazon Prime videos on my TouchPad, but a few days ago it stopped working. It had been working fine, even after the latest system update. Now it just stalls when trying to start playing Amazon video, and eventually says "Unable to connect. Try again later."Has anyone else started having this problem? TouchPad stopped working with Amazon Instant Video I love watching my Amazon Prime videos on my TouchPad, but a few days ago it stopped working. It had been working fine, even after the latest... » Read More TouchPad stopped working with Amazon Instant Video I love watching my Amazon Prime videos on my TouchPad, but a few days ago it stopped working. It had been working fine, even after the latest system update. Now it just stalls when trying to start playing Amazon video, and eventually says "Unable to connect. Try again later."Has anyone else started having this problem? « Show Less
349919
No luck yet...I've even tried rebooting. I guess the next step would be to doctor it, in case some other app update somehow affected it.
349920
Amazon just lost a customer. RIAA, the fact I'm about to download a torrent is your fault. Get a clue.
349921
I am not able to play video on my HP touchpad. If I try to play the most recently added videos , I get a "unable to connect message". However if I play something like Spongebob season 1 it plays normally. Any help would be appreaciated.
349922
It's the stupid DRM copy protection garbage they've been adding recently (called "Flash Access"). That broke streaming for both the TouchPad and the Playbook as well as Linux for much of the content on Amazon (most shows and some movies so far, and growing). There's a relatively easy workaround for Linux, and the updated Flash player on Android should also work, but it's not so easy to fix on TouchPad or PlayBook. This is not a rumor, it has been confirmed by Amazon customer service. If you don't like the direction they are heading, feel free to let them know, or try contacting HP to push for an updated version with the Flash Access DRM module. It's the stupid DRM copy protection garbage they've been adding recently (called "Flash Access"). That broke streaming for both the TouchPad and the Playbook as well as Linux for much of the content on Amazon (most shows and some movies so far, and growing). There's a relatively easy workaround for Linux, and the updated Flash player on Android should also work, but it's not so easy to fix on TouchPad or PlayBook. This is not a rumor, it has been confirmed by Amazon customer service. If you don't like the direction they are heading, feel free to let them know, or try contacting HP... » Read More It's the stupid DRM copy protection garbage they've been adding recently (called "Flash Access"). That broke streaming for both the TouchPad and the Playbook as well as Linux for much of the content on Amazon (most shows and some movies so far, and growing). There's a relatively easy workaround for Linux, and the updated Flash player on Android should also work, but it's not so easy to fix on TouchPad or PlayBook. This is not a rumor, it has been confirmed by Amazon customer service. If you don't like the direction they are heading, feel free to let them know, or try contacting HP to push for an updated version with the Flash Access DRM module. « Show Less
349923
The same thing has happened to me... started on Wednesday. Have you had any luck troubleshooting? Some videos work still, others don't. It seems to me like the TouchPad needs a Flash update.
349924
I'm pretty sure it's related to something Amazon did. I've tried watching Amazon Instant Video on a couple computers in the past week and when I went to play the video, they both said, "Updating player..." I hope it isn't broken for good; I use Amazon Video more on my TouchPad than on any other device.
349925
I'm seeing the same behavior. Started last week. No luck rebooting or resetting my wireless router and cable modem.
35999
Leeann, Had & used a touchpad for several months and never had the freezing situation. Instead, after using the T650 for a long time, it became MORE & MORE sensitive (i.e. a very light touch would select whatever the cursor was pointing at). Suspect a hardware failure. I reported my prb to Logitech support and after a couple weeks trying their suggestions, they finally agreed it was product defect and said they would replace it. HOWEVER, when they saw that I had purchased it from Amazon (via an Amazon Marketplace Seller) they said it was NOT covered by the warranty and thus they would not replace it (and Amazon didn't stand behind the seller or me). Fortunately, I had reported the prb to the seller along with Logitech's email the unit was defective and the seller ( Outlet Digital) and they agreed to a refund (not a cash refund but an Amazon gift card) - the touchpad was 7 months old.
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I am also having this issue. Contacted amazon instant video customer service. They said they have been having this issue with panasonic blu ray's but I still don't have an answer on the fix. Now my blu ray won't connect to the internet at all.
1906290
In order to use the Amazon Instant Video on this TV you have to have a router to send your internet signal to the TV. On the remote is a blue 'smart' button to use to access the streaming video etc. The button brings up a lot of choices and one of them is Amazon. Go to that button and it will ask you to log in to your Amazon user account. The screen displays a keyboard so you can log in. After that, the Amazon button takes you to the instant video stuff. Good luck.
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Hi Cosmo - did you have any luck with Sony? When I called about 2 months ago there was no solution for the problem, which I thought was insane. There is a work-around that I discovered, and that is saving videos in a playlist which are browsable on the Sony player, so videos I want to watch on my TV I put in a playlist, but this gets annoying after awhile. If you had any luck getting this fixed please let us know!
264225
Amazon instant videos? I'm 62 and still trying to figure out how to stream Netflix. (I have, by the way!) Better check with someone else. Good luck!
547357
Same problem here. I have been looking into flashing the firmware on my LG BD-590 blu-ray player with the app for Amazon instant video to Netcast. Have not found anything yet. I think when a manufacturer flashes the software to the firmware chip then that is the end of it. LG just recently added Amazon to Netcast on the new models. So we may have to purchase another devise to get the Amazon Netcast app. What I have been doing to watch Amazon VOD is to use my laptop HDMI out to my HD TV. Just logon to your Amazon Prime account and watch on PC or video out to TV via HDMI if you have that capability.
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Netflix, Xfinity, amazon prime all work fine for me. Probably the other people have network issues and not the devices fault. I also play tons of different video types using my local network. (using Es File Explorer)
588482
Thanks, Carol. I have no idea what "prime instant video" is! Living waaaay out in the country does not allow for access to any type of streaming what-so-ever. Only purchased the unit because old DVD player died. Sorry I could not be of help. Mike
1160634
amazon instant video works on the chrome box. I haven't noticed any chopiness, the video is clear. There was an update to chrome that made it so amazon instant video didn't work for about a week though, but other than that, it's been working well.
134919
I use the touchpad only and have not had problems with it. Sometimes the cursor jumps when I am typing, but I have had this occasionally with other computers. Hope this is helpful.
1208186
That's not what people are asking for. To be precise: you CAN watch Amazon Instant Videos on your XBox360, because they are *downloaded* onto your MediaCenter PC, and the XBox gets them from there.You CANNOT watch Amazon *Prime* Instant Videos on your XBox, because they are strictly streaming - they are NOT downloaded to the Media Center PC. *Prime* Instant Videos are like YouTube videos - they stream, they are not downloaded into a local disk file.
264224
For some reason very bizzare reason, the 2011 models do not support Amazon Instant Video. If you look at the history of questions on this device, or Google for information, you'll find quite a few frustrated with this. You can't get it as a "Yahoo Widget" (2009-2010 models only) and the Samsung App is only available on 2012 models and later. I was just looking for it today out of curiosity (I was updating the PLEX app) and was sad to see it isn't there. I have many other options, but it does seem obnoxious that they can't fix this minor detail, when Netflix and other Samsung Apps seem to work fine on this TV.
1997479
Hello. I just purchased my tablet last week and so far love it. I have used Skype to make video calls several times and have had no problems. There are speakers on each side of the device. The sound quality is alright but nothing great. In order to play prime videos you will need to go to the link below and download the Amazon app store. It will prompt you to make changes in your settings to allow unknown software to install. You will have to click change settings and scroll down the bottom of the page when it appears and click the box by this setting. Once it installs you will have to open up the Amazon app store and download the Amazon shopping app and the amazon instant video app. If your device comes with the amazon shopping app already installed you will have to uninstall it and install the one from the amazon app store. For some reason prime instant video will not recognize the one that is installed from the Google Playstore. After that you should be able to play your videos.
72167
I have had the same problem. Plays iTunes videos only as far as I can tell. Unless I'm missing something, if you want to play Amazon videos, for instance, you're out of luck.
2168339
Please, someone that has actually done this should be the one to answer. The reason I say that is because I just recently (within a week ago from right now) discovered, along with other people, that it is still not possible to watch Amazon Instant Video material on an Android Tablet unless it's one of Amazon's tablets. If anyone has direct, personal experience to the contrary with this exact tablet model, please post up.
2145572
You need a form of Adobe FlashPlayer; it is not pre-installed on the device as Google announced in 2012 that it was discontinuing Flash for mobile devices. There are a couple of easy options available to get around this issue; you can load a browser from PlayStore that has Flash bundled in such as FlashFox (free app). FlashFox works, but it can lag at times and the ads at the bottom of the browser window drive me nuts. The better way is the second option; Amazon announced in September that it would support Prime for Android mobile devices. This can be extended to tablets using the appropriate steps. Just follow the instructions shown below to install the required apps: 1) Install the Amazon Appstore on your device. ( https://www.amazon.ca/gp/feature.html?docId=1001206081) 2) Open the Amazon Appstore (orange icon), search for the Amazon app (the icon has the Amazon logo over a blue shopping basket), and install it. 3) Open the newly installed Amazon App (shopping basket icon), & sign into your account. 4) Once signed in, navigate to any Prime instant video and select "watch now". You will then be prompted to install Amazon Player; do so. 5) Once player installs, you're done. You can now watch any Prime video via your Amazon App. Please note, there is an Amazon app for tablets on Google PlayStore, but it WILL NOT support Prime video on tablets. You must use the above instructions in order to achieve Prime video functionality on this tablet. Hope this helps