Hello, I bought this thermo and I lost the little rubber for the lid. do you know how i can a replacement.
338130
You referring to the gasket? Thermos doesn't sell them, if you can believe it. You have to buy the entire lid.
131646
I need a replacement lid also but haven't really looked. Would love to know if you find one.
239619
Hi!I lost my rubber grommet when I first got my cooker. I found their phone number on their web site and ordered the part. They should have replacement crocks I would think.
125822
You should be able to order a replacement lid either online or call. #866-886-2537. When you replace the lid be sure and keep the gasket from the old lid in case you need it later.
614403
I dont think you are doing something wrong , mine locks in tight and i havent had this problem. As long as thermos is in its place it should not be able to come out. You might need a replacment
113794
I have reached out to thermos as my bottom most o ring has become disabled (falls off, doesnt seal) Ill let you know what happens.
2041815
I just searched Google. I found at gamma2.net as follows. Q. What do I do when the small rubber gasket around the lid falls off? Do I need to get a new one? A. If your rubber gasket becomes stretched out and falls off, you may order replacement gaskets from this web site, under the Customer Servce Tab/Spare Parts. When the lid is over tightened, this is a common occurrence. Just a simple spin until the lid stops is all it takes.
1330466
Yea happened to me too. I emailed them and they sent me a replacement part. I was told not to max out the heat temp. So I kept it less then a 100 deg. C from the max temp after I replaced the thermol . They did not charge me for the part either. So basically if I were you and if you have time to return it for a full refund and buy another one and keep it 100 c under the max temp you should be fine. You could email them and see if they will give you the replacement part but it was a little hard changing the part. But it can be done. It's been working fine ever since.
2073484
Looks like the lid gasket is either worn or was sized wrong. If it's new they should send you a new one, otherwise you can look into getting a new gasket. Something that might work is adding layers of Teflon tape around the current gasket until it stays on, but note that whatever material you use could end up leaching into your beverage if the liquid contacts it.
1894497
I have not had to replace the lid. I assume you could contact Krups through their website and obtain a replacement lid.
1040021
THis is what thermos sent me, you can probable get the info from them: Thank you for your inquiry regarding the purchase of a replacement part. The price of this lid with the shipping and handling is $6.75 for one or $11.00 for two. We offer several methods of payment for replacement parts. We accept VISA, MasterCard, and Discover, check or money order. If you would like to place an order for this part, please feel free to contact our consumer service department at 1-800-831-9242 between the hours of 7:30 a.m. until 4:30 p.m. CST, Monday through Friday. You may also place your order via email by sending your request to consumer.service@Thermos.com and providing your name, mailing address, phone number and credit card number along with the expiration date. You may also mail a money order or check for your replacement part to: Thermos LLC 355 Thermos Rd Batesville, MS 38606 Please include the replacement part number or description along with your name, mailing address and telephone number for all email or mail orders. Cordially, -- Jennifer Thomas Consumer Service | 1.800.831.9242
31454
I'm sorry that didn't work.I'd definitely go to their website to get the customer service number (I had it at hand until a few days ago when I no longer needed it) Maybe they're a company with good customer svc who will replace your parts and/or entre pitcher. I think I'd mention the many lid complaints in the reviews.Good luck!Nancy
895110
I am not sure it is sold separately but you can contact thermos directly at 800 831 9242. If you're looking for replacement gasket because of discoloration then just bear in mind that there is no way around it. Why not just buy another unit?
1145696
Don't know. .. Why don't you Google "krups replacement parts" and see if they're interchangeable. I suspect that the thermos is a different dimension due to its insulation and may be taller
2054036
I would suggest that you check with Thermos corp. They should have a website.Good luck!
953030
I honestly do not know where to purchase a replacement, if it is truly available. Maybe try on line. Maybe at a specialty store. Some "mart" stores have replacements. Or something that fits. Maybe write to the manufacturer. It just could be " hey, if it breaks, you gotta buy a whole new unit." Or sometimes the unit goes and you are left with an unuseable carafe. You just have to ask. I would still try the "mart" store.
131644
Contact the company, Pyrex, to get a replacement? I wouldn't know exactly. Perhaps you will have to buy another same size container.