moisture in between two screens of otterbox defender Does anyone else have the problem of moisture accumulating between the otterbox screen and the screen on the phone, or any ideas of how to solve this problem. I love my otterbox because I feel it really protects my iphone, but this is annoying enough to make me want to switch to something else. moisture in between two screens of otterbox defender Does anyone else have the problem of moisture accumulating between the otterbox screen and the screen on the phone, or any ideas of how to solve... » Read More moisture in between two screens of otterbox defender Does anyone else have the problem of moisture accumulating between the otterbox screen and the screen on the phone, or any ideas of how to solve this problem. I love my otterbox because I feel it really protects my iphone, but this is annoying enough to make me want to switch to something else. « Show Less
341692
So I spend $50 on this case and have to buy something else to get rid of the moisture problem? I just bought my case last night and the moisture is driving me crazy already. UGH....
341693
For as much as they want for a case to protect your phone, I think it's pretty unreasonable. Putting powder on your phone is just not a good idea. It will eventually find it's way into your phone. Think of the mess that will cause. I honestly can't believe they would recommend doing this. Like I said, to buy a case like this and have to turn around and buy another product to get it function properly is bad business.
341694
i have been looking for fix for this for a long time..thanks for the fix. i will try it tomorrow.
341695
Easy fix for this. Put an anti-glare screen protector on your iPhone before sliding it in the case. Poof! Bubbles/moisture/condensation look all gone. Worked on mine, my brother's and several other posters. Also, put it in the holster screen in and it won't flip out as easily.
341696
Yeah I'm having this problem.....Honestly....It's stupid. Why can't otterbox fix the problem. I just ripped the built in screen cover and threw on an invisheild and it works fine...Hope this helps everyone else.
341697
the best solution to this is buy a DLO Surface Shield Anti-Glare Screen Protection for iPhone. stick it to your iphone. I bought 5 different cheap screen protectors and all does not work only DLO Anti-Glare Screen Protection works.
341698
I can't find the reference to this on the company's web site. Where do you put the powder? On the phone, on the inside of the Ott Box or on the outside?
341699
I have a 4s and I read somewhere that the "oil slick" is due to static and to wipe inside of the screen protector GENTLY with a dryer sheet to remove the static. Just tried it and it worked perfectly!
341700
Hmmm ... I thought it was in the FAQ on the Support tab, but it isn't there now ... sorry for not verifying before I posted ... but in any case I found this youtube video from Otterbox, which is even better --> http://www.youtube.com/watch?v=sYF7gM_YalM ... good luck!
523735
No my OBD is not and I have two of them. The Otterbox holds the phone very well all the way around, No way it is "loose' in the corners. If there is space on the corner that would be a protective airspace because it tends to drop on the corners so allowing the corner to bend in and not hit your phone is a good thing, I hope you never drop it THAT hard. No i have never used a boiling water fix, no need to.
816789
I believe the Otterbox Defender already comes with a screen protector. However I think there may be room physically if you wanted to add another one. The only problem is with two levels of screen protection there may be an issue with the iPhone not picking up your touch as well. If you know of a way to take out the Otterbox screen without making the outer layer non-functional all the better, but if you are getting an Otterbox Defender I wouldn't bother trying to add to it. If you don't like the Otterbox screen when I would recommend another case that doesn't have a built in screen.
725393
The Otterbox Commuter case fits perfectly with the screen protector. In fact that is the case I have on my phone. There are no issues with bubbles on the sides. The only problem I had with this screen protector is that it is kind of difficult to apply it without having any air bubbles left behind. My order came with 5 screen protectors. I used 3 before I was able to get rid of all the bubbles. Another problem that I have noticed with this screen protector is that it's hard to keep it smudge free. I like the screen protector. It is very clear and I have not seen scratches on it yet. I hope this helps. The Otterbox Commuter case fits perfectly with the screen protector. In fact that is the case I have on my phone. There are no issues with bubbles on the sides. The only problem I had with this screen protector is that it is kind of difficult to apply it without having any air bubbles left behind. My order came with 5 screen protectors. I used 3 before I was able to get rid of all the bubbles. Another problem that I have noticed with this screen protector is that it's hard to keep it smudge free. I like the screen protector. It is very clear and I have not seen scratches on it yet. I hope... » Read More The Otterbox Commuter case fits perfectly with the screen protector. In fact that is the case I have on my phone. There are no issues with bubbles on the sides. The only problem I had with this screen protector is that it is kind of difficult to apply it without having any air bubbles left behind. My order came with 5 screen protectors. I used 3 before I was able to get rid of all the bubbles. Another problem that I have noticed with this screen protector is that it's hard to keep it smudge free. I like the screen protector. It is very clear and I have not seen scratches on it yet. I hope this helps. « Show Less
704267
I've been happy with the Otterbox Defender cases. This was our second. I have dropped my phone several times with this case on, and it still works. The only problem I have with it is that it isn't waterproof. Even too much humidity gets behind the screen cover.
1743489
I once had a similar problem with another otterbox product and emailed them with my complaint and a copy of my receipt from amazon. They quickly sent me a replacement. If I were you I'd email their customer service, or start with Amazon CS and just tell them the problem and request a solution. They should respond fairly quickly.
2181283
I did originally have the Otterbox...which I loved, but, did have the same problems with phone calls. The mesh covering that is over the earpiece/voice was causing interference. This was tested by removing the phone from the case and test calling (at my phone carriers' brick and mortar location). I am currently in the process of purchasing a different model Otterbox for my phone. We currently have three other devices WITH Otterbox cases, and they are, by far, the best I have ever used!
1485904
Bubbles are causedBy dust on the screen even tiny partials .the best bet is to apply the screen protector in a room with high humidity, ie in a bathroom with the shower turned on the water vapor in the air eliminates the dust issue. Just be careful removing the second protective cover,and good luck
1424422
I don't know the answer. I have the same problem. I also have a problem when moisture seeps in from the top or sides and freezes under the cover. This cover has been a challenge.
352959
I have not had any problems with my case. I do have a screen protector film on my phone. I have my DL, credit cards, business cards and money on the left side of the case and then the phone on the right side. Love this case.
140024
Contact Otterbox. This problem should be covered under warranty. They will be able to guide you through the warranry process.
269842
No, mine still collected dust. I removed the screen protector, then added a separate cling screen protector so dust couldn't get under it. I have had many Otterbox cases and I have done this same thing with all my cases.
1363581
I think the problem is that the case first needs to be cleaned as well as the iPhone screen. I had the same problem, there is an oily residue that should be cleaned first.
741287
I can't address the part about the Otterbox case. My phone is an Iphone 4s and this case worked great. I did not worry about dropping it. I hung the lanyard around my neck and didn't worry at all. After two weeks of using it that way plus jamming the phone/case/lanyard into my pants pocket I saw no signs of wear or breakage. I was especially concerned about the loops at the bottom of the case where the lanyard attaches but had no problems whatsoever. My main reasons for getting the case were one, that I could have it around my neck so I had quick access for pictures and two, that I did not have to worry about dropping the camera down a cliff or into a river. I can't address the part about the Otterbox case. My phone is an Iphone 4s and this case worked great. I did not worry about dropping it. I hung the lanyard around my neck and didn't worry at all. After two weeks of using it that way plus jamming the phone/case/lanyard into my pants pocket I saw no signs of wear or breakage. I was especially concerned about the loops at the bottom of the case where the lanyard attaches but had no problems whatsoever. My main reasons for getting the case were one, that I could have it around my neck so I had quick access for pictures and two, that I did not... » Read More I can't address the part about the Otterbox case. My phone is an Iphone 4s and this case worked great. I did not worry about dropping it. I hung the lanyard around my neck and didn't worry at all. After two weeks of using it that way plus jamming the phone/case/lanyard into my pants pocket I saw no signs of wear or breakage. I was especially concerned about the loops at the bottom of the case where the lanyard attaches but had no problems whatsoever. My main reasons for getting the case were one, that I could have it around my neck so I had quick access for pictures and two, that I did not have to worry about dropping the camera down a cliff or into a river. « Show Less
1620574
Dust will still get inside the case. You have to remove case and periodically clean the screen and case to remove dust. Personally, I don't have a problem with that. As long as the case protects my phone from me dropping it, I'm fine with some dust getting inside the case. Be careful if you decide to get the Otter Box case, when cleaning I always use a %100 cotton handkerchief, to avoid scratching cell phone screen. Hopefully, my comment helps you in making a decision to purchase this case. You can't beat Otter Box quality!!!
1374907
Never had a problem with the Defender for the Q. But I did receive one for the Z10 that didn't work very well. Contact Otterbox and they will take care of it.
797788
I haven't experienced the problem with bubbles with the Armorbox that I purchased. With regard to your second point about the scratches, in a sense that is precisely the point. The protective screen is there to take the scratches that would otherwise end up directly on the screen of your iPhone.