I bought a Serta 233 heated mattress pad 2013. This week one of the controllers stopped working. How do I get a replacement? Thanks!!
339517
I think you would solicit the manufacturerfor a new one under the warranty.?
339518
I emailed the help section on Amazon and they handled it for me. They were very helpful.
745065
Greetings...I would probably try to contact Medline directly, I would expect that they can send you another pad.good luck!
1616562
It's fairly easy to replace the sticks. You really only have to be careful with the two ribbon cables you have to disconnect. It can be a little tricky lining up the touch pad ribbon back into its connector. So, I'd test the controller with a game before reassembling it completely, because your buttons won't work while playing if the touch pad ribbon isn't aligned properly. It only took me somewhere around 10 minutes or so to install the new sticks.
697997
You are again in the right place. Amazon features replacement pads for this model. Type it in your Amazon search and away you go. You will also see below items offered other websites featuring these pads or try your localWal-mart. Easily obtained thru your Amazon prime membership. Perfect way to purchase best price quality merchandise. Hope this helped you. Have a wonderful weekend
390305
I had this happen to mine before. Once was when it was not plugged in all the way from the cord where it goes into the pad. Another time it happened after the power went out; we just unplugged it from the wall outlet, then plugged it back in and it worked fine. Hope this helps!
124994
It sounds like the controller is internally short-circuited. It cannot be repaired. It must be replaced.
1255576
I thought mine had died, too. Then I realized that somehow the on/off slide on the cord connecting it to the computer was on "off" I'm sure you are smarter than I was but it has allowed me to enjoy my pad for years! It has been a wonderful product used daily. Hope your answer is just as simple!
40513
I have no idea but I've had my heated pad for at least 3 years and no problems!
156248
I've got an e-mail from the manufacture, saying that the pad is no longer available. The unit has been discontinued.
1688776
There are replacement pads with the unit, but you can also buy new pads. This is a great little tents unit, I really love mine. Good luck!
1661895
I haven't had the blanket for very long and I usually do not use it at the higher settings so the controllers have stayed cool. I also turn them off as soon as I am out of the bed. So I don't know if the controllers of your son in law were faulty initially or if they got that way with constant use. It could be an issue to consult with the manufacturer through the internet. Gadgets that convert household current to low voltage to charge say cell phones or rechargable cell batteries do get hot if left plugged in for very long periods of time after charging. They usually recommend to unplug them after use. I haven't had the blanket for very long and I usually do not use it at the higher settings so the controllers have stayed cool. I also turn them off as soon as I am out of the bed. So I don't know if the controllers of your son in law were faulty initially or if they got that way with constant use. It could be an issue to consult with the manufacturer through the internet. Gadgets that convert household current to low voltage to charge say cell phones or rechargable cell batteries do get hot if left plugged in for very long periods of time after charging. They usually recommend to unplug... » Read More I haven't had the blanket for very long and I usually do not use it at the higher settings so the controllers have stayed cool. I also turn them off as soon as I am out of the bed. So I don't know if the controllers of your son in law were faulty initially or if they got that way with constant use. It could be an issue to consult with the manufacturer through the internet. Gadgets that convert household current to low voltage to charge say cell phones or rechargable cell batteries do get hot if left plugged in for very long periods of time after charging. They usually recommend to unplug them after use. « Show Less
463981
Try contacting a seller of the entire pad. I got a second fan set because the first one they shipped has a broken peg.
247205
Don't spend $100 for a new one. I hav we a new pad replaced by IPad. I will sell it for $55.00 to you.DannyBoyEire317@gmail.com
365648
This is kind of late, but for anyone else looking for replacement mattress covers or mattress pads for the 5 in 1 Sleep System, just go to The Learning Curve which is The First Years' website. They have a shop for replacement parts for their products found here: http://shop.learningcurve.com/category/Replacement+Parts/Sleep/p1?navState=01
1843010
Try unplugging the controller from ps3 and then wait 5 mins if that don't work you fried the charging hold you might need to get another one don't overcharge this controller 3 hours is enought time for this controller
658343
I have not had a problem with any of the 4 heated mattress pads I bought. I've washed them each several times & left mine on my bed even all summer. Send it back. You'll love it when u get one that works
421403
Did you physically damage the drum pad or did it just stop working? If it just stopped working the piezo trigger switch inside may have just come loose from the pad. It is held in place by a piece of tape. Open it up and retape. Now if the pad itself is damaged I would start by contacting Medeli: http://www.medeli.com.hk/?page=contactus