Putting toy together, and the blue base/ table column halves don't fit together flush, anyone else have an issue with that? Bright Starts closed wknds
352308
It didn't fit together perfectly flush but the screws went in and it seems to work fine. We've been using it for 4 months and my now 10 month old still loves it.
352309
I never did have any issues that i can remember, but I put mine together 5 years ago.
352310
I had the same issue at first, but it was because they weren't seated on each other properly. Make sure the holes are aligned and the halves are seated well before putting the screws on. Hope this helps.
788286
We have had the same problem. Ruined a coffee table and hardwood floors... Writing Hasbro and maybe returning a favorite toy....UPDATE: Contacted Hasbro via live chat on their website. Gave them the numbers from inside the legs and told them the issue. Also said others mentioned it on Amazon. They are replacing for free. They sent a prepaid envelope to send him back in so they can see the issue. I also had an issue with Bumblebee not closing all the way in vehicle mode. They are sending me a new one of that one as well without me having to return it.
862668
I had the same problem. im sorry I cant help but I tried to burn it together and it didn't work. it still works without them but it does look better with them.
2195480
Hm? The one I purchased was completely assembled. I suggest you "contact the Merchant" thru Feedback on your recent Orders page... --GBJ
242676
Hello Lonnie, Look, I really cant not answer you question, my husband hired a guy to fix it. I think everything went well, I think you have to fallow the instructions!!Lonnie, This is beautiful you will love it!! Sorry again!!
510196
You have to make sure everything is level. Once all the slides are in correct there should not be a problem. Had mine out during the holidays with all 10 Grandkids around. They all loved it, I had the same problem a few times but found out doing the assembly the right way works wonders. Mine still works great !!
278729
Hi how are you Samantha! My husband just put it together and it's work try pumping slowly or check the screws
544937
I saw those issues posted too. I got mine anyway and did not have that problem. I love mine. Love! The legs have very shallow holes though. And anytime I move any piece, I move it with care. (someone lifting on both ends). Just in case I also put 3m soft stickers on the bottom of the legs as it is on hard wood floors and now if they get slid a bit one way or another I dont worry about having as much pressure on the legs.
1253998
I bought two, I took them apart and reassembled them so that I have 4 shallow ones on top and two deep ones on the bottom. They take a bit of effort to take apart, but snap back together pretty easily :) hope that helps!
1768869
I know, it need lot of imagination to get it assembled... gosh, I don't remember how I got it at the end, but I did reassemble a few time to get it right. ==" and the end product is ok. Sorry, I wish I could help. :(
1095017
I did not have that problem with mine. It sounds like the upper and lower tracks that the doors slide in are not parallel. If you've assembled it correctly then your only recourse may be return it for a non-defective unit.
118554
My husband put ours together. He didn't have any trouble at all. It is very nice...I hope you get it to work!
1207873
We had a similar problem. There was a slippage inside. I am not sure what was done to it, but it is working now. Ours happen when it was brand new. We thought something got knocked loose during shipping
990276
Hi Nichole- Since this is a prefab coop, perhaps they made a mistake. mine was fine when constructed last year. I'm sorry to not be of much help.
180985
I'm not sure what's wrong there. Mine is slightly larger but once I fit the sides to the far edge the shelves fit in nicely. Try taking it apart and reassembling otherwise I'm not sure what's wrong. Sorry you are having problems.
1733993
I remember mine was really tough too. Once assembled I noticed the bottom plastic pieces for one side faced the wrong direction. There was no way I could undo and reassemble as it was such a tight fit.
1817942
Hi -sorry you're having trouble. We did have trouble at first with the holes not lining up. My advice is do what we did. We took photos of the problem areas and the issues in action. Call the manufacturer and let them know. They may ask for the photos, send them with details and if needed, they will replace the defective parts. It may be inconvenient, but it's well worth the wait. We were successful once the defective pieces were replaced and are extremely happy with our Island. Best of luck!