After one week use, I have a hard time pushing in the cup/blade combo to activate the motor. One of the three white "activators" is stuck. Help!
329159
The only time that happened to me on an old model was when it leaked and dried causing the activator to stick. Short of calling customer service 1-844-696-2791 I really don't think there is much you can do to repair it yourself.
329160
I have had a the same thing happen, only mine didn't happen until several months after use. I'm not sure if this is the right thing to do, but I just "pop" it down with my hand kind of hard and it starts. As Scott said, it started doing that after I didn't get it sealed and it leaked. So I am guessing that there is just some "gunk" in there causing it to stick. If you wouldn't mind, please post what you find out from customer service. I am still able to use mine, but it continues to stick occasionally.
1328923
Sounds like it's defective. I would contact the company. Mine works pretty well, tho I haven't used one in this price range before. The attachment of the brush to the motor sometimes vibrates loose while in use. I bought a couple of extra brushes so hope the unit lasts a while. The included travel brush is less robust, but performance is ok.
2033140
yes I agree, I had to push really hard to get it off- it seems like it is easier to do now after some time. However the problem with my machine continues -- they have replaced the basket but still the screw cakes up and puts out pulp in all my juices. it has never worked right
1422519
The best advice I can give is to push the spring loaded plunger on the milk frother with a toothpick and make sure it moves freely. It not a bad idea to take it apart (the frother) and clean all the parts once a week or so.. However once the pressure release valve on the side goes bad there's nothing you can do as I have not been able to find replacement parts. Had to throw mine away
1488285
Turn it upside dow and place your foot into the handle. push down really hard on the blade and you should here a snap and then it will be sturdier. This should solve the problem. Feel free to contact me again if you still can't get it.
1080829
Try winding it until it clicks only a few times like once or twice, if that doesn't work you can get a new one or take it apart and see if you can fix it
193309
O.k. Thanks! I'll try that tonight. I saw that short knob and I keep messing with it, but nothing is happening. I think I'm not doing it right though so I'll try again and maybe get someone to help me. When I jiggle and pull the knobit, do I pull on the base of the machine at the same time? Just making sure I understand what to do here. Thanks again!
2159658
Im no expert, but try checking out the container for cracks, take the blade out using the wrench, clean it up and put it back in.
520425
Maybe it's just a little stuck? Try lubricating it a little , mine was like that too but after it worked just fine
430785
my newest replacement is having the same issue. I have to use a screwdriver or something to push in the lock if I've used it hard. Im going to take mine apart and see if theres a molding edge or something that needs filed off.
1148411
Push the orange button toward the blades to open. This is a problem with these and I have to do this a little too often. I have been thinking that maybe some spray lubricant might help. They tend to tighten up.
294863
Try to put it into warm water for a while and then try to unscrew it. Good luck.
1079391
Well my husband took ours apart by gently prying the case apart. It's put together by plastic clips and after he got it apart he cleaned the blades and vacuumed the motor. Then gave it a shot of WD-40 and it snapped back together. Emphasis on "gently". But it did come apart. Hope this helped.
1193078
if by "stuck" you mean the motor is running but the blad doesn't turn, then your gear has snapped. Looked at many reviews below, this is a frequent problem with these machines. If under warranty you'll get the repair for free but you have to pay for shipping. Good luck
2111577
I have used mine for quite a long time. Is the motor working - have you charged it? If the motor is working, do you have the brush firmly connected to the motorized unit - if it's not clicked in firmly, it won't work.
1245249
You push and release the base of the frother to use it. If it isn't releasing, it's obviously stuck.
477608
I've had a similar problem. However, I realized that i wasn't pushing the screwdrivers down far enough into the handles after use. That's the only time that I experienced an issue with the pliers getting caught or stuck on the screw drivers.