I cant log in to the phone my son couldnt unlock it so now its asking for my email and password and I put it in but nothing how can I reset it???
339100
Hello Jennifer, You actually have gotten farther than I did, because when I insert my sim card nothing happens. Sorry I wasn't able to help maybe you can take your phone to your mobile provider. Blessing
339101
Whatever you try to do with this phone I would suggest you do it while using a wifi connection to increase reception and bandwith. I had big trouble with the performance of this device. The claim is that is in the 3G range but I would place it more in the 1G range if that. By far the worst phone I have purchased in the modern era of smartphones!
2277492
Im locked out due to pattern attempts; cant even get to menu for options; where are instructions for this type of problem for reset or is tablet no longer usuable
433390
There is a tiny button on the bottom of the charging base that you could try pushing in with a pencil or pen to reset it. Not sure what to do if that doesn't work )-: It would be so nice if they had live support instead of just email.
207112
Once you log into the device the 1st time. I think under system is an opportunity to change the password. And username
921216
It is an android (Google) phone. Do you have a Gmail acct? Not having one and/or not logging in with it would be the only reason I can think of.
1413299
You can't fix it. Its happened to me and there is no way to fix it. Next time spend a bit more money on a decent phone.
396865
i tried to put my sim card but the phone continues to say "No sim". i do not know whether it is locked or not but sincerely i am extreme sad with the situation. i am out communication for two weeks plus.
1285145
greeting friend! thank you very much.ok, what are the steps to unlock it? because I've been to two sites and tell me you can not unlock ... please asesorenme, send instructions to unlock. I do not want to lose the team, here are too expensive phones, incomprable. I appreciate friend Help me.
2164499
Hi I had the same problem, so I called the vendor and he send me an unlock-code. But the whole thing looked suspicious. So I called HTC and let them check the IMAI or what ever that phone code is called. They told me, that the phone is not new but refurbished. So I called AT&T and let them check again and they confirmed. The vendor gave some weird excuses. I send the phone back on the same day i received it. I felt screwed and ribbed off. If I were you I would do the same.
407370
Menu, Settings, Security Settings, , Lock Settings Scroll To PhonePassword And Change . Make Sure It Turns Password On Some Phones Even Though You Gave Gone through that Some Manufacturers Have Put On Devices But It Only Locks When Powered Off Then on
2050281
You can try to use these default passwords; 0000, 1111, 9999, 1234 and the last 4-digit of your phone number. Customer Service will need to reset the voicemail feature if one the default passwords will not work. I hope this helps :)
834261
broke, try to default it. Tablets, computers and other electronics are not human, so they are not moody, or do not have a mind of their own, most likely the internal ROM is scrambled, for whatever reason, just do a reset, and it should be fine, you will loose your data, but if you have Gmail, everything is backed up automatically, so you will not loose anything, after entering your account information into the tablet.
410364
Sorry to gear that, to be honest this is the worst phone ever...mine goes crazy without me touching it...if u can send it back that would be the best way...
833791
If they didn't reset it, he default password is 00000. Other than that, send to Pioneer is my best guess
1770826
I have the same problem. There were no instruction on how to connect to phone; amazon is aware of this and I haven't received any response, it's been several months since I made them aware of this problem.
917491
Try to reenter your password. If that doesn't work than you need tech support.
1345824
U have to buy it already unlocked. Call amazon & ask them for a solution. When u buy it unlocked u get a password with it. Maybe u have to have an acct with the company (ie... T-Mobile, AT&T;, Verizon etc