Has any one else had problems with the footrest? My niece kicks it out all the time, is there supposed to be a stop?
339343
No never had a problem .... Once it was tightened properly footrest didn't move !
339344
Be sure that the two black cross bars are relatively tight and the foot rest is not too far forward. This will make it harder for her to get her feet behind it.
339345
sometimes you need to loosen all the screws in order to "square up" the chair, then retighten in order to make the footrest tighten properly.
339346
Definitely loosen and retighten. We had the with one of ours and it's never happened since.
1199596
My husband, grandson, and myself have used the support board as a foot rest and have not had any issues with its placement when getting in/out of the seat. Having said that the support board has been used as a footrest, I can see that we may need to apply something to it to avoid maring with shoes or just be prepared to replace it sometime in the future from the wear/tear. Hope this info helps, Kathie
2229399
ours has started having issues this season as well, ( less than a year old) I plan to open it up and see if there may be debris or chemical buildup restricting the moving parts..... not sure if there is a fix? would like to hear what problems/fixes others have had as well
677526
I can't get the fitting foot ring to slide down the post. I tried WD 40 and it still won't go past a few inches. In the illustration it is about halfway between the seat bottom and the base. What should I do?
747320
I just purchased and received this chair and I'm having the same problem with the back of the chair slowly falling back flat when the footrest is up, I figured out that if I don't put the footrest up the back of the chair is locked in place and doesn't move...soooooo.....I went on Amazon and purchased an Ottoman footrest for those times when I want the back of the chair to stay put.
693584
Call the company, it may still be under warranty and they can send you a new chair. Otherwise they should at least offer a solution to the problem. Glad you are using your chair. Sorry you are having problems , i hope this helps out. Find your paper work and call them. Good luck.
2227543
I use a wood floor cleaner on the chair and it cleans up nicely, although belt gets a little messy. My rambunctious toddler causes some minor wear and tear on the dark finish by banging on it with other toys but I no longer expect anything in this household to remain in pristine condition with two toddler boys about! Be sure to check and retighten the side bolts periodically. Otherwise the footrest can become loose and unsafe while your kid is climbing in and out, and the finish of the side edges of the footrest wears off because of the rubbing motion. I'm still satisfied with the chair overall. I use a wood floor cleaner on the chair and it cleans up nicely, although belt gets a little messy. My rambunctious toddler causes some minor wear and tear on the dark finish by banging on it with other toys but I no longer expect anything in this household to remain in pristine condition with two toddler boys about! Be sure to check and retighten the side bolts periodically. Otherwise the footrest can become loose and unsafe while your kid is climbing in and out, and the finish of the side edges of the footrest wears off because of the rubbing motion. I'm still satisfied with the chair... » Read More I use a wood floor cleaner on the chair and it cleans up nicely, although belt gets a little messy. My rambunctious toddler causes some minor wear and tear on the dark finish by banging on it with other toys but I no longer expect anything in this household to remain in pristine condition with two toddler boys about! Be sure to check and retighten the side bolts periodically. Otherwise the footrest can become loose and unsafe while your kid is climbing in and out, and the finish of the side edges of the footrest wears off because of the rubbing motion. I'm still satisfied with the chair overall. « Show Less
96007
I see others answered the question about the wheel locks. My mother uses the chair in a different state and is not in a position to explain the footrest. I recall from using it with her in November that the silver bars that hold the footrests go up and down into the red bars attached to the chair. I do not recall if there was a button or lever but they could definitely be extended.
1451577
Like the previous person said the seat is deep and they sit very comfortably. This is an awesome stroller. Their feet would be down. The foot rest part does not lift up. I haven't seen any strollers that have this feature as they did 18 years ago with my first child. As for it being annoying I suppose that would depend on the child. When my daughter was a toddler she liked her feet hanging down. Hope this was helpful.
620646
You are correct. It may be too high even when the seat is at it's top position, but I haven't tried that. I don't think it was built as a foot rest.
1200153
Sorry to hear you're having trouble. My chair seems to work fine. Wish I had a suggestion for you.
1113268
The footrest was one of the reasons my hubby chose this one for our three year old, but honestly, I have never seen him use it. He likes to keep his feet out as he glides. He's been using it for about a year now.
59759
I've had the same issues, so I took my to my neighborhood shoe maker. Old timer, who fixed it with ease. better than it was before. Did try local sporting good stores to no avail. Hope this help you.
865164
There is a round hand crank just under the seat at the front - turn it clockwise (looking at the machine) - it is probably loose! This happens to mine & I have to tighten it up daily.
466229
Mine works finally when I remove one of the little wheels that keep popping out. I suggest that you call Bright Start. They sent me a return label to return just the fabric seat, then they sent me a newel model which I have not put together yet, and was told that the newer model should be easier to rotate. I was told to keep everything else (the one that I initially received), so on the worst scenerio, I will end up with a set of toy that has no seat, but still usable when your baby turns toddler and play with it, and another one in the box which I hope works. They have good customer service.
994278
I feel like mine has become a fair bit softer in certain spots that are more laid in. The foot end is still pretty stiff but the upper end where we normally sleep sinks in deeper than I like. We've had ours for 2 years now and flipped it once. Not over though just around so the foot end becomes the head end. I actually came to the page today to see if the warranty covers this... sadly it doesn't look like it does.
1319068
This is a constant problem. I have found that if I lean forward while pushing down the footrest it will close easier. I think it helps to redistribute the weight ( I only weigh 120 lbs.) I really like the chair and it was a great buy but this seems to be a real design flaw.