keyboard wont work- only types some letters, help?
340517
Hi I purchased two of these for family members and they both say the keyboard works great and they aren't having any issues. I believe yours may be defective.
340518
The Fn key located at the bottom left, works like a shift key for the symbols in blue. Beyond that I cant help. I havent had any issues with mine but have only had it a few months.
340519
If you're sure the battery is charged, I would say it's probably a faulty keyboard. Personally I haven't had any issues yet. Also check your kindle Bluetooth sync with another item ( phone, radio ) to insure it's working correctly too.
340520
My son says he has never encountered this problem ... the keyboard sounds defective to me. I would ask for an exchange or refund. Is it fully charged? Are there any keys sticking perhaps? Has anything spilt on it, or has it been dropped prior to malfunctioning? If none of these scenarios apply, contact the seller for a new one. Good luck!
2009566
my mouse didn't work regularly either. I couldn't tell if it was the keyboard or the tablet. I haven't tried to resolve it. sorry I couldn't be more help.
1699802
I'm not entirely sure. Try and make sure his surface's settings allow for the keyboard. Maybe restart it? And try cleaning the metal connectors on the keyboard with a qtip and some rubbing alcohol.
1419570
Ciao martin, I haven't got a keyboard, so I don't know if it works. If You want I can try it about, at 15th of this month ..... let me know
1733698
I had this problem too. Try pressing the round button on the top center of the keyboard, or try turning it off and back on. Sometimes you just have to play around with it.
933482
I would check to see if the software installed, change your USB port, and if none of that works the keyboard may be defective. Usually it is a software conflict. I wish you the best of luck.
1759573
I'm so sorry- i dont. But i will see my granddaughter over the weekend and ask her to bring her kitty keyboard so i can look at hers. My thinking is that you got a defective one snd you should exchange it. As i recall, all the keys worked fine on ours, but i will doublecheck and get back to you.
744983
Although my keyboard worked perfect from the start,sounds like yours is defective. I would return it if i were you. Sorry you had a bad experience.
112742
I also had same type of problem. Some of my keys were not working in DM4-1265dx after tea spilled on the keyboard. I got keyboard from Amazon and replaced by getting help from some YouTube videos. Now it is working fine. You may please search the website for video demo on replacement of your particular keyboard.
1133972
Presuming it's plugged into a working USB 2.0 port (the keyboard one, not the USB extension -- they're labled) and presuming your computer's bios can detect USB keyboards, it's likely your keyboard is borked. I suggest testing it on another system nearby if you have one, otherwise, time to call Amazon.(This is in response to the reply to my prior comment, not the original question.)
1654200
Try re-adding the keyboard to the tablets Bluetooth devices. It might give you the code then.
131588
Try turninng off the bluetooth on your keyboard then pair it, if not the do the same on your device. Finally remove your keyboard from the "paired devices" on your computer, then do a fresh scan for your bluetooth keyboard as if you were doing a new install of it. Usually the last one worked for. I guess entry that was in the computer memory was stale and needed to be flushed out. Good luck.
1366680
You shouldn't have to install anything. Try this: in the bar at the bottom of the screen, on the right side, there should be a button that says "Switch Keyboard". Press that, and there should be an entry at the top of the list that says "Use physical keyboard", with a switch next to it. Ensure this switch is on. If this doesn't show up, that means it can't see the keyboard currently. Make sure the keyboard's physical switch is turned on, then hit the shift key a couple times to make sure it's not in sleep mode, wait a few seconds, and try again. If it still doesn't work, try re-pairing the keyboard. You shouldn't have to install anything. Try this: in the bar at the bottom of the screen, on the right side, there should be a button that says "Switch Keyboard". Press that, and there should be an entry at the top of the list that says "Use physical keyboard", with a switch next to it. Ensure this switch is on. If this doesn't show up, that means it can't see the keyboard currently. Make sure the keyboard's physical switch is turned on, then hit the shift key a couple times to make sure it's not in sleep mode, wait a few seconds, and try again. If it still doesn't work,... » Read More You shouldn't have to install anything. Try this: in the bar at the bottom of the screen, on the right side, there should be a button that says "Switch Keyboard". Press that, and there should be an entry at the top of the list that says "Use physical keyboard", with a switch next to it. Ensure this switch is on. If this doesn't show up, that means it can't see the keyboard currently. Make sure the keyboard's physical switch is turned on, then hit the shift key a couple times to make sure it's not in sleep mode, wait a few seconds, and try again. If it still doesn't work, try re-pairing the keyboard. « Show Less
371624
Thank you for following up with me. I actually got the keyboard to work properly. It was probably my lack of knowledge. So all is well with my keyboard and I love it. Thank you
1729505
Try to keep the keyboard contacted to your Bluetooth connection. If the connection fails, then the keyboard will not allow you to type concisely and consistent.
183344
Mine works great. What keys do not work? If you are trying to use the 2nd blue functions on the keyboard you need to push the blue fn button first. If this isn't the problem then I suggest contacting the manufacturer. You may have gotten a defective one.
2149043
Try going into as if you were going to send a text. Press the button next to the microphone you will see Input Options. It gives you option to select keyboard. Let me know if it works