Has anyone find a replacement for the inner pan? Mine has lost most of the markings. I really don't want to buy a new rice cooker right now.
343382
I need find replacement for inner pan too. Not sure it is quality issue or not. I bought the cooker 4 years ago from Amazon. Now it started losing the non-stick coating in some area.
532384
To Sandy P - I have had this rice cooker since 2007 and use it often. I bought it from Amazon, too. I have never had a single time that the rice has gone mushy, even a small part of it. The rice is always thoroughly cooked and the grains are cooked through and separate grains. I do adjust the water if it is unusually humid or the weather is very dry (not often here in Florida). I have left the rice in the cooker over night by mistake and it still does not get mushy. The best thing to do for me, is the fluff the rice up right away when it has finished cooking. I usually just grab a pair of chop sticks and it makes quick work to reach even the rice in the bottom of the cooking bowl. After I fluff it up, I put it in a container to store it. I make sure that the container has a top that seals tightly. I keep it in the refrigerator and then warm it up in the microwave. If it drys out too much in the refrigerator, I put it in a pot on the stove with lots of water, bring it to a boil, turn off the heat, then let it absorb whatever water it needs to reconstitute itself, and then I pour the extra water out through a fine strainer so as not to lose any of the cooked rice. It's like having perfect, almost instant rice, though much, much better! I would not be with out my rice cooker. Yumm. And so easy! If you have the small 3 -Cup size ... be sure and keep the overflow area clean, along with emptying and cleaning the little cup on the back of the rice cooker. If the valves in the lid or back openings get stopped up, I think that might give anyone some trouble with moisture collecting somewhere else, rather than being drained off and discarded by the user. Just saying. Ruth Ditmore Craig
862860
Mine works great. Are you putting enough water in? I wash my rice 7 times and put a knuckle of water above the rice. Maybe you got a bad one. I'm sure they will exchange it.
2216197
I have a same problem. If, still under warranty, exchange an other one. Made in China won't last. I have to modify a different steam cooker.
259253
Did some web checkng and am not finding anything. A site called replacements.com used to carry. Perhaps it's time to buy an updated model. I know--this is a great slow cooker. Don't know why they stopped making them. Sorry I couldn't be of help.
1201003
I didn't even think about replacement parts when I bought the pressure cooker. I use it quite often. I read the review stating there are no replacement parts. I am very disappointed with that answer.
210652
Mine broke after the second time I used it. So I returned it..... I did love this rice cooker though.
2148000
I did an Internet search to try to find this answer, to no avail. Please call the number below, as they should have the info you seek:A1. Replacement parts including replacement inner cooking pans, measuring cups and spatulas may be ordered from our online Zojirushi Parts Store or by calling our Customer Service Department at 800-733-6270, M-F, 8:00 a.m. to 5:00 p.m. PST. Please have the model number ready when calling.
207757
The inner pot comes with it is stainless steel. That's the whole point of buying stainless steel rice cooker.
1105225
If you find out where this rice cooker is from please let us know. As for brown rice, I usually put more water (ex. 2cups rice, 4 1/2cups water) it turns out fine.
862858
I have this rice cooker and it works perfectly fine! My old one (which was 10 cups) had the same problems like yours right now so I bought the 5 cup one and it works fine. I think it is a manufacturing problem.
1865969
http://www.ereplacementparts.com/zojirushi-nhs1018-rice-cooker-and-steamer-parts-c-150241_150243_150276.html
315083
I have not had the same problems. It sounds like you need a little more water. I have not had the chance to cook brown rice with it but with white rice i make sure the water level reaches the number inside the rice cooker that matches the number of cups of rice I use. I hope this helps.
732025
Hi K. Dudley,Thank you for your post. This rice cooker only made a loud noise once and then never again.... I do not know if maybe something was just not put together correctly... but it totally fine and I love it! I make oatmeal in it every night on the timer for in the morning. yummy!
1396824
I only tried the rice cooker; I did not try any of the other components. I was so dissatisfied with it and with the confusing directions that I want to return the appliance but I don't know where to do so.
535427
You can try to contact the manufacturer. I bought another one (instead of buying the inner pot). I use the "scratched up" inner pot for foods that I know will not stick. Try this link. http://www.maxi-matic.com/product.php?productid=206&cat=80&page=1
1797118
Here is the Aroma web site for replacement parts:http://www.aroma-housewares.com/kitchen/appliances/replacement-parts/Rice%20Cookers/ARC-996.html