How do I contact the manufacturer? The keypad on my vault failed...
311541
ETL2351 Tenaya DriveModesto, CA 95354support@wall-vault.comwww.wall-vault.com866-440-9257
311542
Here is the contact info:ETL 2351 Tenaya Drive Modesto, CA 95354 support@wall-vault.com www.wall-vault.com 866-440-9257
311543
Here is the contact info: ETL 2351 Tenaya Drive Modesto, CA 95354 support@wall-vault.com www.wall-vault.com 866-440-9257
2279258
I have a problem contacting the Coway support center. My squeezing screw broke down and I can't get the way to get another one, the support server is not responding.
1166549
I couldn't figure out how to get the keypad working, but only tried a few times. The table that was in this case slid out of the back and broke because this case has nothing to keep it inside of the case during transport
1973541
If you can still open the box, take it to a lock & key place. They should be able to redo the lock and make you a new key! Best of luck!
103610
they have an Old style key and a new style key. I had the same issue. I received 2 different keys. I contacted them, told them my situation, and they told me about the 2 key styles, and then sent me the correct replacement key. Good Luck.
731788
I would call the following number or email for technical support. They have always been very helpful to me! Tel: (905) 963-8780 Toll Free: (888) 732-6134 Email: support@inspyder.com
401948
Call keriug and have then send you a new one for free. I hope you registered it. If not take it back to store. Sounds defected
2134914
If I were you I would email the seller. I did not even try when mine failed. I hope you are successful
269326
There should have been a big zip lock plastic bag attached to your handle with your paperwork and 2 keys in it. I can't find my paper work at the moment. Try pressing 159# or 123#. If one of those sets of numbers is right, there should be a series of beeps then a green light will come on. then just turn your handle and open it. If you get it open and the keys are not there I would return the safe.
1094550
Ccss...It will probably be easier to just go to their website (www.keypad.schlage.com) of call them at 888-805-9837 (8am - 5pm CST Mon - Sat). Hope this helps
453353
I suggest you contact Komputerbay. Their Technical Support email is: techsupport@komputerbay.com.
326854
Yes, good question. The vault I purchased does come with instructions on how use and set up the touch pad, cable to secure the vault to something fix like a pole or car seat.
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
1272746
If the keypad were to fail, the only remedy in my opinion, would be to find another way in and unlock it from the inside. It would probably be cheaper to break a window than destroy the door breaking in. The keypad and lock seem very sturdy and I would not worry about that problem too much.
1996837
I can't seem to find a way to get in touch with vaas my headset would not charg strait out of the box
627273
Don't know, as my battery has not yet died, but vault is also controlled by a key, so key is default. So far, love the vault.
687941
I have tried 2 wireless Targus keypads and neither worked for longer than a week, I would type some numbers and either the first number wouldn't type or some typed and others did not. I gave up and went back to a wired portable keypad.