I can't get the headphones or the mic to work. The plugs are placed into the correct ports. Any tips about getting it to work?
313104
If you're connecting the headphones & the mic to a pc (using Windows), the instructions can be found in the "Help and Support" section. First, Click START, then click Help and Support. In the Search Help window, Type "how to use the microphone" and click the symbol (on the right hand side) to ENTER. Just follow the detailed steps given in the text. Hope this was helpful.
967838
If someone could help with a solution, would be awesome.. when i plug the mic on my H4N using the XLR cable, it gives a lot of noise for me too, but when i use it with USB on my pc, it's perfect.
1004416
1. Make sure to switch on the amplifier for volume boost. The switch is located below the right ear cup.2. If you are on PC, check the mic volume control in the computer.3. As the mic is located on the ear cup, you might need to voice up a little.4. Check if the cable is properly connected.5. Try on different devices.If none of the above is working, I guess most probably you get a defect item.You will need to send it back to the seller then.
548953
Try turning on the "PAD" button that is just above the microphone input for whatever channel your putting your wireless mic in.I've had a similar issue with the wireless system that we use with this sound system and the "PAD" button has worked for us. Be warned, you will have to increase the volume but it helps filter much of the feedback issues.
112888
Go into your computer settings to the output setting and make sure it is set to your headphones. Also, check the mic settings and check external mic (your headphones mic).
1745592
i haven't had any luck so far, not because of skype but because the bluetooth on my computer won't register this as a full headset (mic and headphones) it only picks it up as headphones. i think this has something to do with pairing though. apparently it has two profiles, one utilizes remote controlling from the headphones and maybe the mic too and i guess the other only supports the headphones. i guess i'm going to try to UNPAIR them and see if that works.
1828424
I wish I had an easy answer for you, Roger. 2 suggestions: 1) I found the customer service via SimpleSoft's website (http://www.simplesoftusa.com/) helpful. They responded within a day. 2) Keep trying different ports. I had trouble with the bluetooth microphone, and through trial and error, found a workable solution. It involved calling my wife several times, and asking if she could hear me. If not, I tried a different port. Eventually, 1 worked. Frustrating - and poor instructions - but in the end, worth the effort. Good luck!
1092938
Plug in some headphones into the audio jack on the side of the mic. If you can hear yourself (adjust the volume knob), the mic is working and you need to check settings as others describe. If you can't hear yourself, it's a dud. I use a lot of these mics with clients and have had one get damaged. Rode repaired it right away.
141136
There is an IN & an OUT input plugs as well as a headphone jack. We have never tried to hook up a mic, but when we tried the headphones they were not a match. I guess you can find headphones that will fit though. The input jacks seem to be poorly attached into the keyboard since when we tried hooking in the headphones the whole plug area recesses into the keyboard.
929621
Make sure that you don't have the black plug in the mic jack, they are reversible. Try the other way and see if that works. If that doesn't you need to go to control panel and check the setting there. There should be an icon on the bottom right of the task bar that will bring those settings up.
743611
There is s line in labeled port on the back. I plugged my headphones into it and it worked.
840862
I would not recommend this headset. The mic was dead on arrival but the speakers were working. I would suggest going for headset above > $20 to get a product that actually works. HTH.
469659
I got mine and last week and have spent numerous hours trying to get it to work. I ended up buying a set of ear buds to plug in the xbox 1 controller adapter to rule out this piece i even went and got another chat headset and still nothing.... 0 stars from me
195024
I have the same problem, I verified the mic works, and put it in again, and reset the plate. I guess this is why my unit was "refurbished"
87429
I cannot seem to get the adapter to work at all. There are no directions included with the product. Am I doing something wrong? I have just been plugging it in to my computer, MP3 player, etc, turning it on, turning on my headset, and hoping for the best. Nothing. I have tried all that in different orders too. Any suggestions? Anne
622442
Ok what is it is the hole on the computer too big or too small for the plug from the headset? Do you have a connection for each of the mic and the ear pieces or just one? For newer computer the Head set has a single 3.5MM connection with 4 contact rings that will work with newer phones, tablets and computers both apple and windows. for older computer that separate connection for the mic and speaker they provide an adapter cable that is color coded green for speakers or headphones and pink for mic. The other adapter is a 2.5 mm for older cell phones and many wireless home phone. From your post I have to guess you have the 2.5 mm adapter installed, remove it and plug the cable directly into the computer. Hope this helps.
769246
Look at the adapters included with the mic. The mic works great with Sennheiser, and has great quality too. (Its worth a shot, if it doesn't work there's always the return option.)