why after scanning my pictures the card shows no image? i have double checked everything, can you give me a clue?
333630
if there is power to the unit (check light) scanner may not be good. check your card (try a different one or format it and try again), check card to ensure it is not locked (tab on it)....card reader on your computer may be bad, check card in other devices.
333631
I had two of them that wouldn't work and pandigital wouldn't do a thing about it. Very poor customer service. I even had to write a letter asking them to reconsider their decission, but they wouldn't and got nasty with me. Said the warranty was up. I had only scanned about a 12 pics with it and then it wouldn't work. The other one was my mom's and her's did the same thing. They are junk and I wouldn't buy anything from pandigital. JMO, but that has been my experience.
333632
Hi Rena,This is going to be a shot in the dark. There are some computers that are not compatible with some equipment. If you don't see anything in the card, and all your connections are correct, it may be this little scanner is not compatible with your system. I hope this helps
333633
I don't know. My first guess would be: Is the card firmly in the slot? Is the card any good? Is the card locked? (Little tab thingie on the side.) Can you read the card on your or any other computer? Are you feeding the pictures picture side up? Have you plugged in a usb cable and seen if it even scans? Does the unit even power up as per the instruction sheet?
333634
When I first used this product, I forgot to format the memory card. The macine appeared to scan my pictures, but did not save them to the memory card. Thank goodness I caught this after only scanning a few pictures.
333635
I ran into the same problem when I first used it. I found out that I was scanning the pictures upside down, thankfully I caught it after 5 pictures when I checked. Also, make sure your card is formatted.
98041
It's been a while but maybe I used the camera's format function. I am using it regularly, so it does work! Did I format with PC? Don't remember. If still an issue I'd try SCT support but should be easier than that.
877704
You need to test with a second card, to see if it's the camera or the card. SD cards occasionally show up with flaws.
1305638
I am wondering the same now.. No wonder I have never been able to get it to work on my computer. Lately can't get my camera to even recognize the card. I had to go purchase a new card
1746488
I use the sd card, I've never connected it to my PC. I have 2 of them and never had any trouble. check and make sure your sd card is in the slot on the back. I scan all pictures to the sd card then pull out the card and download the pictures on my PC. If the sd card isn't in the scanner, that could be what is wrong.
2142494
Not sure what you mean - but I just took a photo of a barcode with my phone and then tried to scan the barcode photo on my phone with my scanner and it did NOT work. Is that what you were trying to do?
1193375
I've had no problems with poor quality scanned photos. The default is set to 300dpi, have you tried increasing it to 600dpi? That's what I always use and that works for me. I believe the max is 1200dpi. You may want to play around with that setting and see. Also don't be fooled by the scan preview, it's not an exact representation of what the scanned photo/doc will look. Hope that helps.
1794374
Yep, I have the same problem. Luckily, I connected the camera with the card in it, directly into my PC with the USB connector that came with the camera. The pictures downloaded just fine. I thought the card was defective until I saw your post.
2031499
I'm pretty sure THE CARD NEEDS TO BE RE-FORMATTED. Put the card in an adapter (may have come with the card, mine did) connect it to your computer and format it. If you don't know how to do any of this go to you tube and do a search for S5 memory card
1378
If you take the card out and look to see a tiny slider, slide it the other way and put back in the camera.That should do it, or try a different card.
534024
Same thing happens to me!!?!?!? I'm trying to return the newest SD card I purchased. The camera works fine with one of my older SD cards.
2014071
This happened to me with another camera.. Turn the camera off, eject the SD card and try to open the SD card from your printer or other card reader, your pictures should still be there. Good Luck!
989068
Hi! It seemed like it is an SD Card's issue & 1st, you should verify that the Small Lock on SD Card is switched to Unlock Position (look at around Top Left Corner from Front) & if it is still not functioning right, you might try to use this SD Card to other Devices such as Digital Camera or Camcorder to see SD Card can be recognized or not. Hoped it would helps.
1205504
Always FORMAT new cards first in camera, I have been using the 16GB for quite sometimes now, no problem what's so ever!! Good luck!!
1110221
Hello, I had no problem. I didn't even format it. I just put it in and it worked. Are you sure it's the right card for your camera. Maybe you should return it and try a new one. It may be defective, or call the manufacturer customer service.
1826353
I have no idea but you can try to format the card again, this may solve the problem. If not, I'll suggest to return it.
1655030
Check to see if you are inserting the card in the correct slot. Make sure you are using a working USB port. Try inserting an external hard drive in the same slot and see if it boots up. Also make sure you have current USB 3.0 drivers installed. Check your card with another computer or a card reader you know works. If you have the card in the correct slot, have the cable in a working USB port, have the current drivers and can't access your card, but the card works with another reader then it's possible you have a defective unit.