My steamer just broke (actually, I stomped it into pieces after trying to put the leaves back on to the cheap, aluminum base). How about this one?
347538
It is sturdy _except_ that, much of the time, the pop-up handle won't stay down. Therefore, it works in a somewhat deep pan where there is room for the handle to just stay in its uppermost position.
347539
LOVE it!!!! It is stainless steel, fits all my pots and has very user-friendly "feet," not those silly pegs that break off. As for the leaves, they are "the usual," but I truly expect this steamer to last for many years, even if one has to reattach a leaf after a few years' use.
347540
NO! I had high hopes for this but it has been a terrible product--top center piece springs up sending the pot lid flying (had to remove that piece so now can't grab it), legs are always collapsing if not pulled out entirely (which is hard in only the biggest pot I have), definitely look elsewhere for a better product.
350226
put a layer of lettuce or spinach on the bottom of the steamer. it wont change the flavor and allows for easier clean up.
657789
Hi LouiseI haven't investigated this yet because I didn't have a reason to change any part on my steamer. But I am sure if you searched within the Amazon catalogue you might find what you are looking for.
2129667
Sorry, can be of no help. The steamer was so cumbersome/floppy and unsafe with hot steamed veggies, that we tossed it.
1656420
Nestor, Mine broke at the same location. I used a scrapper with a razor blade, just inserted it under the existing base (gently) then pried the base off, leaving the black backing. Then put new one on. Seems to work pretty well.
904585
Your heater is broken. This happened to me as well. I've gone through a lot of steam cleaners, but this had the shortest life span.
1410859
No I can't. My husband tried to fix and we threw it away and bought another with a 3 year replacement policy. So I don't have to worry about it for 3 more years. You have the one I just bought so it doesn't sound good for the home team. I had the Steam then Vac and pitched it out. No one makes anything that lasts anymore but what I do suggest, do not use tap water only distilled water. Too many mineral deposits can reek havoc on those little orifices and connections. Sorry I couldn't be of more help. The steam then vac didn't even last 3 years.
1042422
Mine had the same problem. It turned out that there was some glue that had leaked over one of the battery terminals and prevented it from making good contact. Once I scraped the glue off the terminal, the steam and blue light worked.
138313
All I can say is, if you have the tools and the knowledge of how it operates, then I suggest fixing the locomotive yourself. I know it's harder to fix steam locomotives than it is to fix Bachmann N scale diesels (I've taken apart my Santa Fe GP40), but it may save you some money. Otherwise, I suggest visiting your local hobby store or ask someone who has model trains. Maybe they can help you in having the locomotive fixed.
1577272
I'm sorry I can't help you, I do not like this machine because it's not sturdy and gets too hot while holding it down, after my first use I stored it away so I have not had to replace anything, had I used it as soon as I bought it I would have sent it back.....quickly!!!!
2216196
The only think I can think off is that there probably is an obstruction or your steamer chip is fried. Write or call them. I had problems with mine and they send me the part and a video on how to change it and know is fine. It does take a few weeks to get the part. Hope it helps
1688420
Has yours broken? I was just thinking about ordering one. It appears that they have heating element issues with the old one. Maybe I will wait to see if someone orders it for Christmas and posts responses. Let me know what you think of yours.
1797374
My HAAN stopped working completely (no steam, lots of dripping) after only five uses, but it was a bit past the year warranty. It was an expensive mistake. If you want to pay this much money for that, it's fine. but I am back to using the wet duster that costs about $8.
532439
I've only used the unit a couple of times and I know you can go over the edge a bit. I can often and have switched to a steamer which works just as well and is much easier to use. Amazon has several models.
1140581
Buy the steamer alone it comes with a warranty. Also if you take proper care of your steamer you shouldn't have any problems. Only use distilled water in the reservoir and clean the exterior and top with equal parts vinegar and water.
657787
i just googled the tobi for parts....apparently parts are no longer available. http://tobi-steamer-reviews.measuredup.com/3118
1453501
Honestly, a sweet potato broke mine :( Looking into replacing it right now.