I'm having trouble attaching the shade to the base. The screws are too large and are sticking out. Any suggestions?
325608
Back the screws out, lower in the shade, then tighten the screws. SandyRapp@aol.com
325609
I did not have that problem...However I suggest you take the screws and the top section of the base to a local hardware store such as "Coast to Coast" or "Ace Truvalue" and show them the problem. These folks will try several screws until they find the correct fit. This is your least expensive option!
826214
Hi Katie! My husband had the same issue and tried several screwdrivers to screw them in as much as they would go, but he could only get them to screw about half way in. While not ideal, the top part felt very sturdy even with half of the screw in each pole. He covered those screws with the small, circular foam piece for that section and then put the netting over top of that, and it has held up very well to my kids crazy bouncing. I wish the screw holes were a bit bigger so that those screws actually could fit into them. We were afraid to try and drill bigger holes for fear then they would be too wide and the screws would not hold at all. If you do find a good solution, please share!! =)
352310
I had the same issue at first, but it was because they weren't seated on each other properly. Make sure the holes are aligned and the halves are seated well before putting the screws on. Hope this helps.
349311
You have to have screws to hold the shades in place. I have the shades you are talking about that I purchased from Amazon and they came in 4. That was how many I needed.
1210979
Yes, the screws were a problem and they broke on me (top twisted off). Truelumen sent me replacement brackets and screws free of charge but the brackets were still a little loose. Try moving the screw to a different angle. I eventually superglued them in.
2074235
The holes on the base can be a bit out of alignment like happened to me. Turn the base bottom side up and do a little twisting of the heavy weight to make it work. Hope this helps.
1348809
The shade is not adjustable. The base does not have an adjustable bridge arm.
1987285
Yes. I was not able to install mine, as I could not operate the shade if installed. Found out well after the return time.
780133
My husband says there are some slots in the base that you need to line up to get it started right. Then you can screw it on more easily. Hope this will help you.
1388183
KevinThe screws that the manufacture supplies are too big. You will need to use smaller ones.
349312
My swirl pattern shades are held in place with three screws. I removed one of the shades and the base is not threaded, so I do not think they would work without the three set screws. Hope this helps.
322515
I had the same problem... It doesn't work really well. You can see a small space with a screw. Go there with something really small... You need to be really carefull... For me it worked
1780774
I bought a rectangular shade with different measurements but i did go and buy turn buckles steel eyelets and steel caribeners at Home Depot. Utilizing these items allowed me to place the poles "close enough" and get the shade nice and taunt. Good luck!
1076382
we have had trouble attaching ours as well. after multiple replacements sent out still not solution. pretty irritating.
5419
Yeah I have trouble too, its too smooth. Screws on too easily. I used some sandpaper and a vinegar dip to make it rust up a little. The rust makes it harder to turn so it won't come on accidentally.
117475
Drill a hole with a concrete drill bit. Place a plastic anchor in the hole. I used one sold for sheet rock use and tapped it into the hole. I made sure the size of the anchor fit with the screws that came with the shade. Works really well.
1188741
there are two different type screws. you have to get the right ones in the right places. it is spelled out in the directions.