i have a hole in mine:-):-):-):-)how can i patch it up? does amazon carry.
321511
I had two wholes and patched with sticky vinyl which was provided in the box with slides. Or you can buy a patch if you don't have.
321512
It shouldve come with some patch things. If you through them away, then search for some online and maybe youtube how to fix. Sorry thats all i can think of. Good luck
1961531
Call amazon they send new one . Like they send me when mine was broken Thanks amazon .
2151993
I would contact simple human by email from the Amazon site. They might consider that it is covered because it didn't take much to cause a break or malfunction. Can't hurt to ask. Mention that if they replace it you will leave a review at amazon. Leverage never hurts, they love free advertisement. All the best.
315586
I'm a customer. But, I would strongly suggest you contact Amazon. Generally, they will replace your item. You will most likely need to send the old one back, but I can't say, for sure. Amazon usually covers the products that were under their jurisdiction. (When I first opened mine, it went too far, and turned inside out, because I didn't know how to use it correctly, but, it went back down correctly, and was fine. Please contact Amazon! They are great to help! :) Best of luck.
1829605
We also had this issue. I turned it over and drilled a couple of holes in it. Not ideal I know, but it worked for us. :)
1822526
I'd start with contacting Amazon (and complain about this issue) and then contact Step2. Step2 has a spot in their website for replacement parts.
1621344
A lot of people are saying thiers has a hole, but mine didn't have one. Maybe mine is an older version of some sort.
1002027
call or email the company itself. according to my understanding, they'll repair or replace it for you. there is a life guarantee.
978549
The one I got did not. They send me again but unfortunately, they had one hole too. I think checking local stores is a better idea than buying online. It cost so much to ship it and if you have to return it, you are responsible for shipping.
1902379
Sorry for you! I have only hand wased this. I would think you could contact the company for the repacement piece. Best wishes and thanks for sharing your experience so I will not make the same mistake!
2596
Wooooow. Sorry to hear that. Mine is still holding up well and it was purchased w/a deep discount because it was slightly damaged. Good luck in your quest for answers.
958440
I don't think you can, a vac store can probably repair it for you. Look on the shark website.
446371
You have to go to the manufacturer's website, and download a patch. Mine worked fine after that.
1366304
You will have to go through amazon to fix your problem. Most of the company's that deal with Amazon will help you out with parts missing and cracked products.
425766
Contact the seller. My seller was melfiimports- Amazon market place. Mine was damaged and they promptly took care of it. I gave the seller high marks. I hope this helps. RV
1874627
I had a small hole in my Patagonia down jacket and I did not want to send it out for repair through them (it can take up to 30 days to get products back from them when sent out for repair). Patagonia suggested that I patch the hole with Tenacious Tape. I took their advice and the patch has worked perfectly. I would recommend for smaller holes/tears. Hope this helps!
280375
If you got it from Laza, contact them. They sent me a new cover right away when I told them mine had broken.