hi, I have a phone and number with virgin already. I'd like to swith to this phone. would I have a problem with that? I just go on the virgin site?
872843
This phone is great and you can switch your handset either online or by calling customer care
872844
As long as it specifies that it is a virgin mobile phone, you shoukd have no problem. You should be able to do it on their site, just have the serial numbers available. Best of luck...btw, love the phone!
872845
I've transferred numbers about a half-dozen times between phones on Virgin Mobile and it's very easy on their website. Just swapped my son's phone about two weeks ago, and the new phone was up and running within 10 minutes. This was moving from an older phone that was grandfathered in at $25/month to the newer phone at $35/month. It'll ask you to confirm that you're moving to a new pricing plan. But I did everything online and, as I said, it was 10 minutes and we were making test calls and text on the new phone.
872846
It isn't a problem at all. I did so with very little difficulty. You should start by going to their website. What I found is that when I tried to enter in the serial Number from the new Volt, they wouldn't accept it. The reason was that I was moving up to a new plan and they wanted to make sure that I was aware of the pricing plan upgrade. I had to call their toll free help center. The young lady there walked me through setting up the phone and helped to make sure everything worked right. I now have a nice new LG Volt working on the same number I had before. My kudos to Virgin on their customer service as well as on the Volt. I hope this helps It isn't a problem at all. I did so with very little difficulty. You should start by going to their website. What I found is that when I tried to enter in the serial Number from the new Volt, they wouldn't accept it. The reason was that I was moving up to a new plan and they wanted to make sure that I was aware of the pricing plan upgrade. I had to call their toll free help center. The young lady there walked me through setting up the phone and helped to make sure everything worked right. I now have a nice new LG Volt working on the same number I had before. My kudos to Virgin on their... » Read More It isn't a problem at all. I did so with very little difficulty. You should start by going to their website. What I found is that when I tried to enter in the serial Number from the new Volt, they wouldn't accept it. The reason was that I was moving up to a new plan and they wanted to make sure that I was aware of the pricing plan upgrade. I had to call their toll free help center. The young lady there walked me through setting up the phone and helped to make sure everything worked right. I now have a nice new LG Volt working on the same number I had before. My kudos to Virgin on their customer service as well as on the Volt. I hope this helps « Show Less
872847
It isn't a problem at all. I did so with very little difficulty. You should start by going to their website. What I found is that when I tried to enter in the serial Number from the new Volt, they wouldn't accept it. The reason was that I was moving up to a new plan and they wanted to make sure that I was aware of the pricing plan upgrade. I had to call their toll free help center. The young lady there walked me through setting up the phone and helped to make sure everything worked right. I now have a nice new LG Volt working on the same number I had before. My kudos to Virgin on their customer service as well as on the Volt. I hope this helps
872848
I am from Venezuela and a Venezuelan buy the phone line and do not grab me, the phone does not help me here in Venezuela because none of the line serves, I need to resolve me please.
1414009
If you don't have virgin mobile then Yes you have to take the steps on activating it. But If you have virgin mobile it's easier.
1837767
This phone is branded by Virgin Mobile and is compatible with their network right out of the box. All you have to do give Virgin Mobile the serial numbers from the box and they can activate it immediately.
991859
I've had this phone for less than a month but so far, I've had no issues.I opted to buy from Amazon instead of Virgin Mobile because it was $50 cheaper.I have not regretted that decision. Shipping was swift and Virgin Mobile had no issues activating the phone.Keep in mind; you will need to purchase a micro SD card for memory if you plan to store music, apps, and/or lots of photos and videos. I recommend getting this at the same time as your phone. Short answer: totally satisfied with this phone.
1482735
All it takes is a quick call to virgin mobile and they'll walk you through the setup. It took about 5-10 minutes.
1837771
Yes. Once you get it - just call Virgin or go online and "change" your phone. You'll still use your old number and plan or you can update your plan at any time.
252710
You buy the phone but the service through virgin Mobile. You pick a monthly plan after you buy the phone but your not locked into a contract so if you don't like virgin mobile you can leave without penalty or fees. I'm not sure about international stuff but if you have other questions you can go to virgin mobile's website and live chat with a representative.
687219
No this phone isn't unlocked, it will only work with virgin mobile. Just go to the virgin mobile website and follow the instructions inside the box and you should be good to go.
1974351
Yes, you can buy it from Amazon and you can still activate it through Virgin Mobile. That's what I did.
1060057
I personally dont know. I assume that the plan is attached to your number. Before buying, call virgin mobile. Giving you head warning though, this phone gets problems after 6 months.
1837768
Yes you can purchase this phone from amazon all you have to do is log on to your virgin mobile account online and hit the switch phones link then type in the number on your new phone battery.
1004349
I am not familiar with Virgin mobile, but I bought 2 phones and those were for my family over seas, one is using it on South America and the other is using it on Europe. So, I think since they are unlock it means you can use it with which ever mobile company you want to use.
991858
I've had the phone for about 10 months and have had no problems with it. I also purchased the phone from Amazon because it was cheaper than through Virgin at the time, and I got a micro SD card at the same time, so I've had room for apps, music, and Kindle books. It is my first smartphone, and for me it's been well worth the money. I've been using Virgin for several years with other phones, and have had no problems with them or their coverage either.
1942594
No. At least not in the USA. Virgin Mobile USA uses a CDMA system (like Verizon and Sprint). This phone is a GSM system unit (it uses a SIM card to hold the phone number and many of the phone's qualities). The two systems are not compatible. Even if this phone were a CDMA phone, Virgin would not let you use it on their system in the USA. They do not have a "bring tour own phone' program and require that phones used on their system (which broadcasts over Sprint's system) to have Virgin's software pre-installed so that the phones must be purchased from Virgin.
1974353
I brought this phone through amazon and was able to activate it for virgin mobile with no problems.
2121858
It is a virgin mobile just as if you bought it from the virgin web page. Not unlocked and the access to the sim card is blocked. You can't use this phone with any other provider or in another country.
582717
This phone in particular will only work on the Virgin Mobile network, it's not unlocked. My apologies.