The camera keeps switching from color to black and white even when the light in the room stays the same. is it defective?
871673
I would suggest repositioning it in the room, to make sure moving shadows or some other change in light level isn't causing the unit to think it's becoming dark and changing to night mode. Call V-tech support and see what they say, otherwise, yes, I'd agree the unit is defective.
871674
Ours never had that issue but we lost the night vision/infrared lights like a week after we bought this. Dissapointing
582202
I'd try returning the camera, I returned mine a month after purchase. Just go to your Amazon account and click on returns...see what happens :) Good luck!
632152
It must be the lever film advance, it may be that you're not putting well when you change the film, otherwise I think it may be fault of the camera, if so you should take her to a specialist for repair workshop.
596145
It must be defective because mine works all of the time. Since I have had the camera I only had one incident. I unplugged the camera and restarted it and have never had another problem.
1910639
It never does for me, I am very happy with it. It is a nice little camera for the price. There might be something wrong with your camera. Perhaps they can send you replacement. Amazon is good doing so. I hope it helped
1777250
I think that may have something to do with the camera switching to night mode (black and white) when there is not enough light and then the DVR not recognizing that the camera is still sending a picture-you probably want to leave the setting on AUTO or EXT if possible.
1054592
Dont know if its too late to answer this to you... but I did fix it myself just sticking a piece of dark tape on the lateral... just over the round mirror found bellow the on/off switch. I did realize that it was sending some signals to the camera saying it was not night. Maybe some reflex from the white wall. So, I did tape it and now its working fine!
1445653
I'm thinking it might be related to the dark corner issue. I noticed more than one reviewer complained about this and there are photos posted up in the customer photo section illustrating this issue. I was going to purchase this camera myself until I saw this potential problem. For example:
1586685
Sounds like you are having trouble with the night vision IR. Call zmodo 800 line. They are very good. Sounds to me like the camera may have been damaged in shipping or something. It should definitely see in the dark.
1235299
When you say the colors indoor were off, it sounds like a white balance issue. I assume you weren't using the flash at the time. When you look at the professional reviews for your next camera, see what they say about the white balance accuracy. Also look for a camera that lets you create a "custom white balance". A higher end camera can saves images in 'RAW format' will also let you more easily correct the image later on your computer.
591452
I would go with the other comment by EDay. I usually have found if my camera is not performing a certain function it is probably a setting has accidently been changed. Sometimes an employee at a local camera shop can help you out-they like to show al they know. Good Luck!
728877
Try replacing the camera and computer first. That way you can eliminate all the other variables. If a new camera and computer doesn't solve the problem, you probably need a new cable.
2031475
It is a day/night camera. That means once it gets dark enough, it goes from color to black & white. This allows the camera to see in a lower light environment.
1979609
Hi Mikieb: I'm sorry to tell you mine is the same during the daytime. I have not been able to adjust. It does show objects very well at night but during the daytime the only colors i can pick up are red, green and black. The other colors are distingueshed better than the black and white cameras, but not like watching tv. I havent been able to adjust for a clear color.
925640
It's color during the day when there is sufficient light, but at night it's black and white (night vision mode). Great camera though! I have two of them, and they have been working flawlessly for six months and counting.
1788270
No problem like that here...To see if it's a hardware or software problem, try to open the camerain some other application (e.g. to take a photo with WhatsApp). If it isnot possible to switch camera neither there, then probably you have amain camera issue, otherwise just the camera app needs to be updated(or something like that).Best,Zlatko
1906498
It is a color picture but only in direct lighting. When used at night or in low light, the picture will be in black and white. At least that's what I've found with mine.