How do you cancel the order from Hurricane Spin Mop? I cannot get a person on the phone when I call customer service
872026
Hello,Due to the nature of your query, please contact customer service directly. They will be able to assist you with your order.Here's a link to their contact form: https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&nodeId;=508510&Thanks.
872027
go to Wal-Mart they carry them for 39.99go to Wal-Mart they carry them for 39.99
872028
I hope you had luck cancelling your order, I have been trying for an hour just to get my name spelled correctly with the customer service representative. I couldn't take it anymore so I hung up on him.
586137
Hello, Due to the nature of your question, please contact our customer service department. They'll be able to assist you with your order. Here's a link to their contact form:
1012208
My wife uses our spin mop everyday and is very satisfied with the one we have. I don't know if the manufacturer is located on the mop but if I had to, I would ask Amazon to provide the retailer they used and contact them.
278553
call the number on the warnity . if not then call the store you purchsed it from
1870398
How did you get this. If possible can you send me the customer care number as I am trying to find the number and I am not able to. Looks like I have to do the same.
148658
Hello Sharkin, thanks for reporting the issue to us, you can contact us via support at blizetec dot com. All we need is your order ID, then we will take care of the situation for you. Many blessings, BlizeTec
1639171
i also ordered on line and was bumped the same. i called sunday and was contested untill i said to cancel the entire order. whereby alol of my wishes were granted, including the lower shipping price. cant wait to receive the unit.
354190
Your mop came with paperwork, on or in it is the customer service number. Call them describe the issue and they will replace it as fast as possible. You Are protected by a one (1) year warranty against defects.
886372
It's been so long since I got my mop, I really can't remember where I got it...I get the refills on Amazon. You might try Walmart or Target or check your grocery stores. Hope this helps. Or google quickie mop...that might help. Good luck.
1628326
Hey i called Summer first thing this morning. Hold time was about 5 minutes but then as soon as they answered they took down my address said they would send me the brand new upgraded unit no issues. Only irriation is that i have to ship mine back first but they sent me UPS shipping label so no charge. They said they will ship my new one out within 24-48 hours of receiving the defective one. Customer Service may be reached at 800-268-6237
1371558
I had the same issue. Received my mop and noticed the "factory recertified" sticker on the box as well. Not impressed at all seeing as how the listing doesn't mention a thing about refurbished. I called Amazon and they were willing to refund my purchase but I asked to get a partial refund and keep the mop, which they agreed too. Can't fault Amazon much beyond allowing a shaddy vendor to use their service. I'm happy with Amazon but unimpressed with Firemall!
500943
If you go into your account and view your orders, there's a button next to the item which is labeled "Return or replace" and follow the instructions. Hope this helps.
2175022
I am having the same problem with getting the cleaning supplies. I had thought to contact the maker and see if it would be possible to get on their auto delivery. I'm not sure if they will do that since the purchase was from Amazon and not direct from the company. If you would like when I find out I will leave a post in case you are interested in doing the same. I am really glad to see you share my feelings on the performance of this wonderful little machine. I can't say enough good about it. Reba
1831276
I'm not sure, since my machine is new I haven't use this service, but my manual has a number for costumer care 1-888-922-4222, you might want to give them a call they should be able to point you in the right direction. Hope this helps.
1914269
I was told by the company that you needed a receipt to get a refund. However I don't suggest calling the company they have no customer service number and when you call it automatically has all your information and it bills and sends you a new order. They did call me because I hung up when it started ordering a hose for me. Mine failed on first try, so I still had the box but no receipt. I was able to get a credit for something else from the place I purchased it
493628
To Roger..forgot to mention there is NO #800 to contact customer service. You have to email your concerns and PRAY for a response. I did not get one. Lori
781565
All amazon orders are white glove delivery. They will not install or remove, just uncrate the appliance purchased. Thank you