This is my second machine in 6 months. I love it but its gets too moldy and screws get rusty. What can you do for me? I use this everyday.
900020
I have the exact same problems with mine that Grace has with her's! We make sure it is empty and drained after each use but it has gotten disgusting with the mold (actually I believe it is a bacterial growth). Despite this major problem I truly love this machine and I used mine several times a day!
900021
We took it apart, cleaned it, then put it back together. It likely was not to be taken apart, but it was a bit disgusting how it was getting dirty. The only part we were not able to clean was where the blue plastic meets the clear plastic in the base. Along that ridge, it still is dirty, but everything else looks pretty much brand new now.
900022
I haven't had that issue at all. I always empty the rest of the ice out of the chamber. Sorry I can't be of more help. I also use mine almost every day.
900023
I recommend that, when finished with the machine, remove the blue top. Then empty the ice out and put the machine upside down in your dish drainer.
900024
Wow, mine has never gotten moldy, so the only thing that I can suggest is that you make sure you pour all the excess ice and water out and make sure that it is dry. I don't use mine every day so I don't know how much extra work that will add to your usage. Sorry I can't be more helpful.
89173
I had this problem once or twice with this machine and my old Singer. (my only two machines ever). Once it was too much lint under the bobbin holder and it was fine once I really cleaned my Machine and got the little"dust bunnies" out of there. They almost look like felt. The other time, I simply had my bobbin in reversed and didn't realize it. I have already made four larger quilts and lots of small projects in the year I have had this machine. I LOVE it. Usually the problem is me, not the machine. LOL I have also learned to change needles often! Every new project or about 12-15 hours of sewing, which ever comes first.
921091
I've had this opener for about three years and I use it maybe twice a week. I wash it in the dishwasher about half the time (after opening a can of tuna, etc). About six months ago the hinge area started to rust, and it's now so stiff that it's almost unusable. Until the rusting started it was very good though, with a smooth action and a comfortable grip. I'll probably get the same model again.Update on 4/Oct/14: After 5 months of light use - same as above, but only washed a few times in the dishwasher - the hinge is rusting again and the action is much stiffer. So no, it isn't rust-proof and it doesn't appear to be dishwasher safe. I won't be buying it again. I've had this opener for about three years and I use it maybe twice a week. I wash it in the dishwasher about half the time (after opening a can of tuna, etc). About six months ago the hinge area started to rust, and it's now so stiff that it's almost unusable. Until the rusting started it was very good though, with a smooth action and a comfortable grip. I'll probably get the same model again.Update on 4/Oct/14: After 5 months of light use - same as above, but only washed a few times in the dishwasher - the hinge is rusting again and the action is much stiffer. So no, it isn't... » Read More I've had this opener for about three years and I use it maybe twice a week. I wash it in the dishwasher about half the time (after opening a can of tuna, etc). About six months ago the hinge area started to rust, and it's now so stiff that it's almost unusable. Until the rusting started it was very good though, with a smooth action and a comfortable grip. I'll probably get the same model again.Update on 4/Oct/14: After 5 months of light use - same as above, but only washed a few times in the dishwasher - the hinge is rusting again and the action is much stiffer. So no, it isn't rust-proof and it doesn't appear to be dishwasher safe. I won't be buying it again. « Show Less
1310650
I have not had that problem. As someone who has owned a few machines I would advise to have a professional look at it. These machines, even if not used often, require cleaning and oiling regularly. That may be your problem. Good luck to you.
2104304
I use it quite often and then clean and dry it by hand and have had no problem with rust as of this date. Care in washing and drying it well is the Key
750411
We have had ours on 24/7 for two years and just now noticed two spots where it is rusting at the bottom of the water pan.Other than the first month we have used reverse osmosis water in it to avoid buildup, and have only let it on while dry once. To get it fixed will cost 3/4 of getting a new one, so we shall be buying a second Zojirushi.
1170733
I love this machine. It is suitable for what it is supposed to do. I stopped using the metal racks because it was too much hassle. I leave it on because I never know when I will need it. I empty it and clean it when needed. Just use it and if you want a fancier model, upgrade.
2161902
The interior parts may be leaking. They may be replaced. Check at the companies website. I keep it in the refrigerator, when it empties, I refill it. I don't worry about mold.
63715
I find that happens when the mould is overfilled. Also, try running it longer under warm water prior to pulling it apart.
308158
Hi Bob, I don't have these issues with mine. I love this machine as it is easy to crank and to operate. Al
1509962
Thanks for tip! I will try that next time I clean it. I try to clean once a week but not alway faithful to that schedule, but I will try harder in the future.
21176
Mine mold and mildew and turn a disgusting brown/yellowish color at the bottom. I wash it with and without bleach and it doesn't help. I just live with it til it gets to gross for me and get a new one.
5419
Yeah I have trouble too, its too smooth. Screws on too easily. I used some sandpaper and a vinegar dip to make it rust up a little. The rust makes it harder to turn so it won't come on accidentally.
1042176
I have had mind for three years and it is rusting. I don't think this is acceptable. I am looking for a new one with a different finish.
1916913
There are a lot of corners to clean. I was surprised just how quickly it starts to get moldy so you really need to keep on top of it.
740813
Same here. I don't think this machine is as good as it used to be. I wish I could help. I'm really disappointed with this purchase.
437617
In my experience of making food weekly for my daughter for 6 months straight, I didn't experience either of the above mentioned issues. I was always sure not to overfill the container during steaming (which I would guess would contribute to melting) and I always washed it promptly and allowed the unit to dry while washing the pieces (which may have helped ward off molding). However, I have no experience with the other product mentioned. I just know I'm very happy with my cuisinartbaby!! :)