can't get any signal between units, no water temp display?had one that worked great for 8 months, bought another and it won't receive or send signal?
879174
Maybe water leakage to inside?Need to strongly tighten unit to prevent leakage
879175
1.- Try changing channels2.- Try removing batteries in both devices and put them back with 30 seconds difference.3.- Replace batteries.
879176
Mine works great as a stand alone floating thermometer but has problems relaying information to the base unit. If I put them together to 'synch' they do, but once the floater goes back into the pool it stops communicating. This unit at least works better than the other brand I had before, but really doesn't do what I wanted or what it advertised.
879177
This may work for you. I found that if there is not water inside, just take the batteries out and let it "rest" for several days. Then fire it back up. I did that with my current unit and it has been working well for about six months now. Had this problem with multiple units.
879178
I bought this for my son, so I checked with him. He said his is working fine, and the only time it stopped working was when he needed to replace the battery on the inside unit. He replaced the battery, and it's working great again. Sorry I can't be of more help.
879179
Send it back if batteries are good. Check batteries for charge and in correctly first. Sounds silly but can happen.
879180
Make sure the batteries are installed properly,i.e., +- directions are correct.
879181
If the units are placed next to each other does it display the air temperature..? If not then the unit is faulty or it is not set up correctly.
2039817
Mine is still fine after almost a full year. I'd suggest you check the installation and if it still doesn't work well contact the manufacturer for a replacement unit.
681845
Thank. I just returned mine to Amazon as well. I ordered another unit from another retailer (Amazon was out of stock) and am hoping for a better unit.
1313395
Yes I have been trying to use 2 of these, one for the Ref/Freezer in the kitchen and an another unit's single sensor in a freezer in the garage. Unfortunately they try to talk to each other and get messed up with which sensor to read and display. For example, I get the same reading for the freezer outside in the garage as I do inside the house, but I know they should be different readings. I also tried using one sensor in the garage freezer and another to read the ambient temperature outside, but still had the same kind of problems. Both would show the fridge temperature instead of separate readings for in the house and outside. I've been looking for alternatives (wireless) but have had no luck yet. The manufacture needs to add a switch to change the transmit frequency used for unit one and unit two.
1911929
How do I find out more? Same problem as others. Hate to replace with new unit if fix available.Any input welcome.Thanks,D.J.Cole
1826746
First check on every of your units pwr(power) light. If it is off on one of the units, exchange the unit for the good one. If all of them on, try to reset all of your units(unplug, wait for a minute and plug them back). If this does not help, try to connect your device directly to router. If your device works with direct connection, exchange both of your units, if it does not, restart your cable modem and router
1267870
My router started doing the same thing - random signal drops for a short period, but enough to lose printer and scanner connections. Suggest you call their 800# - sorry don't have it on me - you should have received a welcome email from Mediabridge with the #. They'll arrange for you to get a replacement unit. They stand behind their product - good people. That said, if my next unit has the same issues we'll be having a money-back conversation! Good luck.
978539
I am having the same problem...brought it back 3x without success...also temp guage not working properly either
1448632
The most practical thing would be to simply order another unit. Otherwise, you may want to try the company's website.
2158706
Mine died a year ago. I gave up trying to get it to work with all sorts of simple hacks. I wound up going back to the tank water heater.
1638089
I also had a display go completely unresponsive. You can do a seach online on how to reseat the ribbon cables to the unit , as that might help, or if you have two systems, you can swap displays to get the heat going for the affected zone.Ultimately I ended up ordering a new unit to solve my problem.
449069
Unplug the unit from the power supply and the pad itself. Replug it in. Check the cords as well so they are impinged.Check for humidity levels in the room. Also, mine has been set for minimal time needed and not on the 8 hour settings. I also power it down every day. I don't wash it either.The instructions also stateto checky the connectivity. It also could be set at a too high of temperature.If not resolved by any of these methods, it needs either service from the sales staff or it is broken.
836440
Return it, get another. Mine is reliable and haven't had a single issue since the frat day I purchased it. Maybe you got a lemon.
743467
Thanks for your response. I was having trouble picking up the temp from the base. I think the batteries were low (duh.. pretty obvious..). I put in new batteries on both units, repeated the sequence a couple of times and... voilà! I think I've got the hang of it now. A handy little device.
1609696
Hi Chris, so sorry you are having this problem. If the water is coming out from the bottom through the grid where the wiring is .... you can see it through the multiple little holes, it is defective. There are two "legs", one on each side to slide out and anchor the device. Please let me know what happens.
1275617
i installed unit, and after 8 months it froze up.../dont know what to do now....warrant.??? not sure any clue aaaaa/
1072481
Are you filling it to the max fill line? It usually takes a couple of minutes for the water signal to reset. Mine did that and I lightly banged the sides and it started working. If that's not the problem then you may have to call Edge Star for help.