We own a 2000 DLX Assistent in need of repairs. The info in books tells us to go to appliance repair. Our gears need work Help!
888679
I believe you will need to send the machine in to the manufacturer to have this serviced. The best thing would be to contact the seller you purchased the item from, and they will be able to provide you with the necessary steps and contact info for repairs.
683988
I assume it is because it is pretty simple. The motor could be fixed by any motor repair shop and the rest is just mechanical. bolts and nuts and maybe some welds.Thanks,BobSex Trix
1584461
This is hysterical. After I answered this question I went into "contact us" at ProForm to ask about the part for our bike but the contact us is down for maintenance. Guess what the sales is open for business as usual. Wayne
308119
I just mailed mine back to manufacturer. They are replacing my motor and hopefully cleaning it. I don't know if you've called them but they have excellent customer support. That's where I would start.
1749610
i took my daughter's apart for the same reason, the main gear on the motor broke in half... this is a POS, not worth the money. I am trying to get a refund right now
1139349
You could void the warranty by misusing the tool, try a 1/2 inch drive breaker bar instead. If the ratchet gear system breaks it's not the tools fault and the company could deny replacement. Than it's all on you.
115194
I have had mine break and the unit needed a new gear box. Often, ice cream base gets caught in the gears and crystallizes.I took it to a repair shop that works on restaurant equipment and they replaced it for me.The machine has been running for 10+ years.
281167
I can't be very helpful I'm afraid. It's unusual for a manufacturer to replace parts or offer to fix things anymore. (Which really sucks, but...) You may be able to find a business that fixes electronics that could do this for you.
1749605
the same thing happened to our hours after one of the crashes it took. The gears are probably stripped inside. Take it back to the store. Buy something else.
891564
if you go on line you can u tube this repair , you can also look up service manuals by make and model. Just make sure that the lower bracket is not bent and cable rubbing on belt - this was my problem and had to replace /repair bracket - need belt and cable - keep all bolts in separate containers and mark them on location
1704592
It loos like the same one. This is my second one. The first one came with the house when we built; lasted 17 years. I also found the parts to fix the old one (Gear Kit) on Amazon. Perhaps the screws that holds the cap for the gears some how shook loose. It looks like it would not be hard to replace the gear set.
1094099
Hi Laura, Sorry for the delay. There is a nut that is at the base of the old gear shift or you should be able to twist off the old one.
927545
Look up Ramond on Google. I have talked to the customer service people and they were very helpful to me. They knew what parts I needed just by telling them about the issues I was having.
636121
probably the fuser, we have used both original and rebuilt fusers with good and bad results. If its not critical, start with a cheaper rebuilt fuser. it should be under 150 USD
364454
Instructions were poor my husband said it was gear driven. I believe we had to attach the gear . It has been a long time sorry could not help
1926241
i'm mechanically inclined so i'd tear it apart and find the problem area. start at the back of the unit and follow the owners manual breakdown of parts (schematic).
1571038
I am guessing this should work. I used this to replace the same one that was just 15 years old and the gears were starting to strip. It was an easy replace....and I am a 34 year old stay at home mom ;-)