Is their a break in process for this new battery? There is no instructions whatsoever. The last one I purchased failed after 1 year and one month!!!
888466
I really don't know. From what I understand with any battery you should fully charge the battery before each use and you should fully let it die (don't keep it plugged in while you are using the computer at the same time). Not that many people actually fallow these suggested steps but they help to is that to elongate battery life.
888467
Haven't had it very long. Gives a solid two hours of power, with a dvd video playing.
1903372
Not sure as we haven't had this happen. Husband says it might say in you installation instructions. He says it could mean one battery is going. Have you tried to contact the company direct?
1837071
Mine came with a faulty battery which I had to exchange. That was a nightmare as when the new one arrived it didnt have any instructions to return and even though I returned it I was charged for a non return. With the new battery installed it is a good product
2195011
Is it possible the battery is not charged? The instructions suggest it is necessaryto discharge fully then recharge. It may be it came discharged, and must be on charge to be recognized, I bought an inexpensive battery and it lasted aboutthree days, then began indicating it should be replaced. The only other possibilitywould be an incorrect battery?Best regards,Sammy
868477
It's no working this battery it's dead already please help me to find what to do
1910571
I suggest you contact Amazon or the seller for return instructions. I have had mine since may and have not had any problems. I do no if you leave your laptop plug in alot and leave the battery in it you will over charge the battery and ruin it. Sorry I couldn't be more help.
107103
The battery is in the detachable control. Not sure if the new battery is shipped with new control. Manufacturer or repair depot should know. If it is separate, instructions usually would come with. Battery is supposed to last several years with regular charging.
585189
I did as well, and it did the same exact thing. Mine only lasted for a couple of months. I asked a tech at Best Buy and he said the best place to get a battery is through the manufacturer, which is so expensive we are better off buying a new laptop.
2195007
Maybe that particular battery doesn't work? I ordered one and put it in, and it works great! Maybe send it back and have another one shipped out.
1795553
I have only had the battery for 3 months. I ordered thru Amazon.com, so if it failed before the 3 year warranty is up, I would contact them first. If you ordered thru GS directly, you would contact them first. See the response from Randy C. below: I saw this on their website. Our battery went out and was looking into the warranty. Placing A Warranty Claim and GSB Investigation To place a warranty claim, contact GSB at (800) 472-2879 or www.gsbattery.com. By placing a warranty claim, claimant agrees (i) to provide GSB with reasonable access to the location where the alleged defective battery was operated and stored so that GSB may perform a site failure investigation and (ii) upon request of GSB, return the alleged defective battery to GSB for failure analysis. Where a BBU or power supply is used in conjunction with the ONT, GSB's investigation may also include a failure mode analysis of the BBU or power supply. A warranty claim must include a copy of the retail purchase receipt. Mar 21, 2014 by Randy C
2030413
Wow i thought i was the only one... i bought it just over a year and a half and mine has stopped holding its charge aswell. I believe a new battery would solve the problem though. If you find one please let me know aswell.
2075386
I guess that's possible, I have had no issues at all with mine. I believe if you go on their website or call them, you can order a new battery.
612592
My battery began losing charge after 9 mo. It is now exactly 1 year since I purchased it and it runs for 20 minutes. I did the reset thing but same result.
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
199203
I tried buying a new battery but it didn't help. Either return it or buy another brand.
114055
If I remember correctly, I had a 30 day replacement. I would have to go back through my purchase information. I can tell you as of now, I have had no problem what so ever with this replacement battery
619789
Wow, that's a new one! I have purchased and installed half a dozen non-OEM batteries over the past 5 years, and never had a problem with rejection by the hardware. Call the computer manufacturer, and if they admit to this foolishness, please post it here, because I NEVER want to own that brand!