My unit stopped working after the first refill of reservoir. Now, water just dribbles out. Any suggestions?
904585
Your heater is broken. This happened to me as well. I've gone through a lot of steam cleaners, but this had the shortest life span.
904586
happened to me too...i contacted the seller and they told me that it usually shuts down if it over-heats and should work after some time...but that never happened to mine so i returned it and got a refund...
904587
Mine just didn't ever work and I waited too long to return it.. Get your money back and go to bed bath and beyond. Seriously.
1952421
I just filled, turned my unit on, left the room for 20 mins came back and all the water had leaked out. wtf!? So not happy. Only the 3rd time i've used this thing.
1075677
The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight,... » Read More The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. « Show Less
708965
Make sure the cap is on tight. If it's still under warranty they will make it right. Other than that the pump has went out, no way to fix it. That's what happened to ours. As luck would have it, ours was out of warranty! I think they should put better pumps in there machines. Good luck.
297642
Hi friend. Did you let the water run for 5 min after initial installation the fist time? It is in the correct position. Also make sure the filter is on the right position. If this keep happening then I believe that it is defective. I hope not.
465650
I had same problem after just little over year old. I thought water level may have gotten low too many times. Just bought used one this time. 4th pump in years.
2134532
Take out the small reservoir and the unit where it's plugged (just pull it out, there is a kind of a electrical outlet when it's removed). Remove any trace of water from the unit. Replug the unit, fill the reservoir and plug it.
1572113
The first one that I got did the same thing, would not brew and I had it replaced. It seems the water is not dropping to the bottom of the resorvoir. When trying to brew a single cup, I would get error messages because of this. Lousy production control is what I think. My replacement is working fine tho.
2186082
try removing the water bottle and draining whatever water is in there and start over. i have this water system and have not had a problem with it.
1855549
We had the same issue. Sent the unit back. Got another unit that never worked correctly. Send it back. Invest in a better model.
1292131
Mainly due to the impeller. The top portion must not be working. Did you plug the system in? If you can't here any water movement or the system running, then it has malfunction. Try changing the impeller first.
31674
Hmm, I have no idea. I change the water in mine once or twice a week when I refill it. Maybe that does the trick.
931598
We've had ours since Jan. No problems. You might try letting the water run for 10 mins. Before you use it.
1677591
There may be too much water in the base, empty it out and let it refill, hope this helps!
2269022
I had a similar issue. I took it apart, cleaned out the rotor and siphon tube, and it seemed to fix the problem. The flow control in the siphon tube had caught some algae and quickly plugged up the system.
2068992
I had the same thing. It was dirty... Use white vinegar to clean the water reservoir and fan. Replug in, place in the reservoir tank filled. It should work. These need new filters about every three months because they filter alot of air, its amazing whats in our air..especially if you keep a window open... Hope this helps.
806532
Had the same issue... it stopped once I changed the water level inside the tank