I have one of these and I'm not sure how to know if it's functioning properly. Can someone give me tips?
877529
once you've put the sterilizer in the tank. plug it in. put your fingers in front of the black nozzle. there should be a good amount of pressure coming out. then look at the bottom front of your sterilizer you will see a little green light shining. this means that the uv light is working.
877530
If the light is on and the water flows through it, then it is functioning properly. You should check to see if there is no water in the glass bulb compartment.
1296506
I think there is something internally wrong with it. Return it and get a new one.best wishes
6369
For what it's worth... My experience was the opposite... Mine works fine - and I'd say 'Buy it!' - But make sure you can return yours if it is faulty...
1282853
Hello Whitney! I actually bought this as a gift for my father. He doesn't live with me so I couldn't be of any help to you with that. He hasn't told me that it's malfunctioning so I assume that it is working just fine.
1349556
I have no problems with mine. I would check for a loose connection or possibly the plug to Wht ever your running it to may be worn out
1589044
It's a POS. I couldn't get mine to do anything and trashed it. I wish I would have read the reviews before I bought it, they are terrible. As far as I'm concerned it's a an item Amazon shouldn't even be selling it let alone keep sending me questions on it. Good luck, but you might as well avoid the frustration and oval file it now.
1443390
Mine (present to son & family) is reportedly working fine, so I have no first-hand experience. I would contact Amazon customer service for starters.
1690884
Make sure that it's screwed in all the way and the connection is good. If it doesn't, you may have a bad unit. I purchased one almost a year ago and it still works for me.
238816
I would send it back as defective, mine worked fine. Contact the company & request a replacement. Good Luck
240941
I'm sorry to hear that your having problems with yours that must be frustrating, I didn't have any problems with mine it works great. Good luck with it!
1977115
sounds like u have a bad one send it back, I personally did not like mine after a week it just didnt work very well. sold it at a garage sale. id ask for your money back and buy a better one.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
1154485
I would say that your unit is defective, for sure. Mine works flawlessly just as it did right out of the box. I would return yours if I were you.
961110
Mine is still working well, however, I just use it occasionally. If you are sure that your batteries are good, I have no idea what's wrong with it. You can try contacting their customer service.
1203185
Unfortunately I did not have this problem so I don't know how to answer that question. Are you sure it's hooked up properly, turned on and you've gone through the set up?
2258266
Send it back. I have had no problems with mine. You must have received a defective one. Good luck.
1814408
Mine works 100% fine. Never encounter anything. Your unit might be defective.