Is this a new light or is it a remanufactured one?
869665
It's a brand new one. Matter of fact, this lamp come from the company a few months ago.
869666
Allison,Wish i could tell you, this package was dropped off to a "neighbor" and I have not been able to locate it. The Nail Salon is not helping me find it either. Very unfortunate and I am not a happy customer.
118871
It is LED light, should last long time. Had it a year and no issues. Not sure about replacement.
1818246
Dear Valued Customer, Thank you for contacting us. The item that we are selling is a generic replacement lamp and not an original or OEM lamp. We do apologize for the inconvenience. We are currently taking the appropriate action to update the listing to avoid any further confusion. Once again we do apologize for the error. Sincerely, Customer Service (1502)
1755248
It is an OEM. They are very specific about it being from Philips, with an insert in the packaging "authenticating" the OEM. The lamp was very easy to replace...3 minutes tops...and was awesome, right out of the box.
415601
As far as I know, mine was new. They work great and the price was unbeatable.
693895
Mine was not factory new, but has been previously opened. My packaging was the same as noted by mani. I returned immediately.
273247
Yes, but the one I received was a used, rebuilt unit, next time I'll just go to lowes or home depot. A couple of bucks more but new.
415599
The one I bought was new and in the box. But it was a while ago. I can't speak for what they're selling n ow.
1360235
The one I received was new and didn't seem refurbished or repackaged in any way. We have been happy with ours so far.
600391
after looking at mine a little closer it's as if its 5 little LED lights off together encased in plastic. I do not see a way to replace it no I have ever seen a product like that in the light bulb department. I will say that I've had mine since 2010 and I've never had a problem with it as long as the batteries are fresh. Hope that helps
360949
I don't know if you guys realize the package of which the new one's light pattern is covered by a piece of paper compared to the old one's light pattern showing clearly. Do you guys think it means something? although it is absolutely genuine and it is not that bad, I feel not so good for this unannounced change. Actually, the old light pattern 500G does exist, but its box is using entirely plastic packing just like the special edition version. Both of them are sold in my local bestbuy store, so I can compare them head to head. In addition, the new one's bottom and sides are plastic, but for the old version only the sides are plastic. It looks like I did too much researches, but just for fun. XD I don't know if you guys realize the package of which the new one's light pattern is covered by a piece of paper compared to the old one's light pattern showing clearly. Do you guys think it means something? although it is absolutely genuine and it is not that bad, I feel not so good for this unannounced change. Actually, the old light pattern 500G does exist, but its box is using entirely plastic packing just like the special edition version. Both of them are sold in my local bestbuy store, so I can compare them head to head. In addition, the new one's bottom and sides are plastic, but for... » Read More I don't know if you guys realize the package of which the new one's light pattern is covered by a piece of paper compared to the old one's light pattern showing clearly. Do you guys think it means something? although it is absolutely genuine and it is not that bad, I feel not so good for this unannounced change. Actually, the old light pattern 500G does exist, but its box is using entirely plastic packing just like the special edition version. Both of them are sold in my local bestbuy store, so I can compare them head to head. In addition, the new one's bottom and sides are plastic, but for the old version only the sides are plastic. It looks like I did too much researches, but just for fun. XD « Show Less
1538031
The image shown looks to be back lit, but the one I bought is Not.Besides, having a light in side only runs your Battery down Quicker!Suggestion!, buy a small LED flashlight and keep it in a easy too locatespot (your pocket or in your Tool Box.).Raven
2207606
The one I received doesn't have the light, and the receptacle is in a box that says "15Amp decorator outlet". The picture on the outside of my box doesn't show the light either, but the part numbers match the description.
1133993
I'd say you're getting lights from a bad batch that weren't inspected. I have three and have never had any problems and use them 24/7, send them back with a request for lights from a different batch.
1427801
The light source is LED which should last for years. It is not replaceable. Can you still return it?
1257469
Looks like you got your information below. For us, the product arrived with the light broken due to bad packaging. We returned the entire item and received our replacement. New bulb not needed as of yet.
1658068
I purchased this item. Returned item. Has issues, mine seemed to be a used remanufactured item. Leaked everywhere. Some items looked very well used. Even my clean me light illuminated after only 29 uses. Returned for a NEW item. I think its worth the little extra w/1 year warranty than 3 months reman. warranty. Its sold remanufactured for a reason, its a broken fix.