I cannot set this camera up for some reason and the disk it comes with will not play on my computer. Any help on this?
885217
You don't say what kind of computer / operating system you have. If you are using an Apple computer or something like Linux operating system then I have no experience. The disc worked fine for me on my PC.
885218
Connect it to wired router/switch and http to its ip address to configure it. Should be 192.168.0.1 or something.
1057389
You just use the cable you got with the camera (with the USB port) and then you connect it to your Computer. It works for me without any problems.Sometimes it doesn't recognize it but if I go to "Computer" I can find the camera there and can connect to the pictures/videos.I hope I could help.
1777757
I agree with Steven. The camera is fine. Jason apparently has not set it up correctly. The CD that came with my camera installs, but nothing happens when I run it. However, it is not necessary for installation if you know your way around networks. Also, the zip file mentioned by others is corrupt.
295826
The sound records on the videos OK and I can hear it when I upload them to my computer. But the camera itself makes no sounds whatsoever -- no video playback sound, no shutter sound, etc., despite what the camera settings are. It's almost as if its own speaker is not connected / broken.
1471336
All I ever do is drag the videos into a folder on my computer to save for later or into the trash, I have never had an issue myself. Have you tried emptying the trash, unplugging the camera, and then plug the camera back in?
19334
Sorry no. Make sure you are inputting the proper login and password. If nothing works you might try to reset the camera "Server" to default and begin your setup again
2173481
plugged my in and it automatically set itself up. I have Win 7 ultimate. My cam worked fine right from the start. Good luck
456969
I got the same one and it has the same problem it will take still shots but not any video.It might be a big in the software or a wire is loose some where in the camera.
1370391
you should be able to play the disk through whatever your default media player is, ive tried VLC and MCP-HC and both have worked, I honestly have never used or seen said included software, id suggest looking at the setup guide it comes with to see if it's being detected properly
1722679
I haven't been able to play any videos from the camera on my computer. I emailed Olympus and they said to download their viewer. I haven't been able to do so yet but here is the link they provided. http://support.olympus-imaging.com/ov3download/ Please let me know if that helps.If you need any assistance with installing this software, please call Digital Technical Support telephone number (888-553-4448, Monday to Friday, 9am -9pm ET).
2258554
The first suggestion is to check the wiring. I had similar problems and took the camera down and connected it to DVD and everything worked. I then replaced the entire lenght of wire and the camera is still working.
1429885
I've tried to upload it to my Mac and it does not recognize the camcorder at all!! It is so frustrating! anyone know what I am doing wrong?
220231
I don't know much about camera's but did you (format it) look up on (google.com) how to format the disk for your camera.
1203186
Definitely try it with a USB cable to your computer first just to see if the camera is even going to power up. I had one of these for a month and the camera quit working altogether. Due to the amount of time that had passed since I purchased it, the unit had to be shipped back to China which took 3 months to get back to them. E-Prance was very tough to work with so if you have to contact them, do it through Amazon instead of contacting them at the e-mail address they provide on the slip of paper that comes with the camera, this way Amazon will have copies of all correspondence. E-Prance does some shady things. Good Luck! Definitely try it with a USB cable to your computer first just to see if the camera is even going to power up. I had one of these for a month and the camera quit working altogether. Due to the amount of time that had passed since I purchased it, the unit had to be shipped back to China which took 3 months to get back to them. E-Prance was very tough to work with so if you have to contact them, do it through Amazon instead of contacting them at the e-mail address they provide on the slip of paper that comes with the camera, this way Amazon will have copies of all correspondence. E-Prance... » Read More Definitely try it with a USB cable to your computer first just to see if the camera is even going to power up. I had one of these for a month and the camera quit working altogether. Due to the amount of time that had passed since I purchased it, the unit had to be shipped back to China which took 3 months to get back to them. E-Prance was very tough to work with so if you have to contact them, do it through Amazon instead of contacting them at the e-mail address they provide on the slip of paper that comes with the camera, this way Amazon will have copies of all correspondence. E-Prance does some shady things. Good Luck! « Show Less
980481
Not on my PC w/ Windows 7. I've tried to find drivers and so far no luck on that, or on getting the camera to function. Still trying to get it to operate, however.
1722687
Call the tech support, they were really helpful and will configure your camera for you and also answer any questions you may have. Hope this helps, Mark
1722682
Try using Real Player, that is the only program that I have used that will play the Olympus .mov files with out a problem.