Purchased this on 4/30/13 - used maybe half a dozen times - now leaks near connection - unusable - is their any warranty?
904763
I checked on line w Amazon and the text said there was no longer a warranty. I did not try to contact the provider. Let me know if you get any positive response please.
904764
I gave a couple of those hoses to my sister-in-law as a gift. The "nozzle" end blew off in her hand. By the time that I retrieved the hoses and tried to get my money refunded from Amazon, I was informed that the "refund" period had expired.
904765
Bought one of these and it fell apart after a few uses. Piece of garbage in my opinion. Don't know if there is warranty but unlikely.
904766
I truly do not know if there is a warranty, but I am in the process of negotiating a replacement with Rodger Goods (where I purchased it on Amazon). I had to send them a picture but I have not heard from them since I sent it about a week ago. We shall see....
530677
same happened to me as well. I'm returning it for another reason though which is it leaks from everywhere!
1799184
Possibly a defective unit? I think if you have good connections that do not leak, beyond that I would return the unit for another one. My unit has worked great from day 1.Good Luck, Dan
2206571
Answer here...I have had three of them, and they all sprung leakes. I have given up on them. Other folks I know have had the same problem. Best to order the "original" -- DapX Hose -- I have heard of no one having trouble with the DapX.
941332
it started leaking & then the inner pipe cut from one side. there is a technical fault in the expanding hose. I have send email to you before three weeks asking if there is away for repairing it but no answer
1097105
Mine developed a leak and when I tried to tighten the connection it broke and crumbled don't buy it.
463354
Mine started leaking 4 weeks after we installed it. Tried to exchange but got no response from supplier.
1605406
I've had five of seven either rupture or crack at the connection. Since I purchased mine elsewhere , that is not at Amazon......they have a very easy return process....I cannot get a refund without the sales slip. I plan to report the manufacturer to the Better Business bureau. I love the hose but it is so poorl made, that the advertising is fraudulent .Marjorie040@aol.com
1237713
Well I purchased and mine was defective. The thing leak from the host coupling. I returned if for a full refund and I got charge for return shipping. So I would not trouble and find other similar product. I guess you would have to buy it from TV infomercial to get their warranty.
235237
Perfect timing. Mine just developed a leak. I emailed their customer service about 2 weeks ago. They promptly replied requesting my receipt which was easy to look up on Amazon, and literally 4 days later a box was on my door step! Seriously, the most painless replacement I ever thought possible. I'm not buying another brand hose... EVER!
2149223
Mine sprung a leak the third time I used it. I emailed them and they gave me a full refund without the need to return it. Hope this helps.
1336590
I had the exact same problem and is was leaking until I really torqued it down. With the extremely course threads, typical for this connection, it was a matter of maybe a millimeter between sealed and not. We chose not to use it. I may try another, thicker, gasket and try it again but I don't know if that will help or not. I have not encountered this problem with other hoses or connections. I was replacing the same hose and connections that was in good use for about two years and never had this problem before. I was replacing the previous hose because the hose itself just wore out due to high usage. I had the exact same problem and is was leaking until I really torqued it down. With the extremely course threads, typical for this connection, it was a matter of maybe a millimeter between sealed and not. We chose not to use it. I may try another, thicker, gasket and try it again but I don't know if that will help or not. I have not encountered this problem with other hoses or connections. I was replacing the same hose and connections that was in good use for about two years and never had this problem before. I was replacing the previous hose because the hose itself just wore out due to... » Read More I had the exact same problem and is was leaking until I really torqued it down. With the extremely course threads, typical for this connection, it was a matter of maybe a millimeter between sealed and not. We chose not to use it. I may try another, thicker, gasket and try it again but I don't know if that will help or not. I have not encountered this problem with other hoses or connections. I was replacing the same hose and connections that was in good use for about two years and never had this problem before. I was replacing the previous hose because the hose itself just wore out due to high usage. « Show Less
698236
call me 219 779 0224 ,I will tell you what wrong.thank you.a lit leak at around center seam ,I was test it with water ,I never used it ,still new .
629324
Mine also leaked. I contacted Hamilton Beach and returned it. Perhaps you'll need to do the same.
832472
You would need a tech and make sure they take every connection apart and check them for leaks. The unit I got every seal was bad and needed to be fixed. It was a complete disaster.
1944857
I have 2 of these and no leak issues with either. Where is it leaking? If you are sure it's a seal issue, return and get a new one.
936249
The company does have a replacement clause in their warranty. Keep your receipt. I wouldn't advise buying this hose at all though.... they fail at the connectors. If you buy two 25 foot hoses, the likelyhood of you having an issue is higher with four connectors that could fail. I had three 50 foot hoses, they were replaced several times, they all failed. I'd advise to buy something else other than this hose. It's a good idea, but not well made.