How do I invoke the warranty for replacement of mugs that have developed cracks along the seam.
888404
Was there a waranty I didn't notice it's an $8 plastic cup the crackles you see are what happens to the glue they used to stick the two shells together. I'm still using the two cups I bought last year or so with these same cracks. As long as the seam doesn't start leaking water inbetween the two shells I would keep using it. They're still a good unbreakable insulating cup for hot liquids. (Bispiferol secretions in polypropylene plastics notwithstanding )
888405
Sorry, I have the same issue and didn't know what to do, so I glued the one cup that had cracked at the top seam...which kept the liquid out of the inside gap...other than that, they keep things hot longer, so I keep it with the cracks and all.
888406
Per the Company Website: Lifetime Guarantee Rest Easy, we guarantee your tumbler for a lifetime against any manufacturing defects. If your tumbler does not stay sealed, send it back for a replacement. Please be advised that you will be responsible for getting the tumbler to us. We however, we will take care of all shipping costs in returning your new tumbler to you. * (Must live within the continental United States) If some thing does go wrong with your Signature Tumbler, send it back and we will replace it for you. Most people receive their new tumbler in about five weeks. To help you get a new tumbler we've created a checklist of steps to follow. In a box or large envelope pack: Your contact information. This helps us make sure that your tumbler gets back to the right location and a way to contact you if we have questions. We will need your: Full Name Daytime Phone Number Email address where we can contact you with questions. Return address Damaged Tumbler Send your tumbler and contact information to: Signature USA Attn: Lifetime Guarantee 15105 Minnetonka industrial Rd. Suite 101 Minntonka, MN 55345
89148
I go to amazon.com or eBay, type in the name of the mug and replacement top. You will find it there. I've had two of these mugs and haven't had that problem. One of my mugs is 7 years old
457037
I have the same problem. Two of my lids broke. I just emailed Thermos, so I will just have to wait and see what they say.
917419
Dear customer. We have two different replacement lids offers in Amazon. Please make sure to choose the correct one for your mug since each one fits certain models. If you have any questions please feel free to call our corporate office at (949) 77-0883. We'll be more than happy to assist you.
1181091
Hi Donna I would say yes there would be a replacement for broken items including the cups. Although I use mine quite a bit have had no problems with anything breaking. Contact Amazon shop site and I am sure they will be able to help you. Thanks Dorothy
822721
Really don't know if there was a warranty. However, the tumbler barrel lid doesn't last too long. Seems like the friction of the stones tumbling are able to drill a hole in the center of the lid (twice this happened to 2 different lids). Must be a manufacturing defect.
113788
I read in at least one of the reviews that someone had contacted thermos and they offered replacement seals. I've thought of trying to get a spare set of them just in case the need ever arises. I'm going to google "thermos" and see if I can track them down :)
1099909
I think you need to directly contact the distributor. Your question went out to other people who bought the cups.
2154656
I did not have any issues with the seam. I am very pleased with the quality and craftsmanship of my mugs. Simply love them!!!!
741829
Go to: your orders Click the order you have an issue Then it should give you option to return warranty etc.
2088247
A brief look on their website found this... http://www.thermoworks.com/pdf/ThermoWorks_Warranty.pdf
1181090
Hi Donna I would say yes there would be a replacement for broken items including the cups.Although I use mine quite a bit have had no problems with anything breaking. Contact Amazon shop site and I am sure they will be able to help you. Thanks Dorothy
275730
it would be best to call thermos company and talk to them about spare parts - they will be able to tell you where to get replacement straws.
601641
http://www.poeticcases.com/t/warranty it tells you how to get a replacement
1466067
Not sure about the warranty but its a 10 cup pot and is usually enough for about 2 cups each for my husband and I in the mornings (his 20oz cup an my 16oz) I'd say about 3-4 BIG coffee mugs
1634922
You'll need to go through ArmorSuit's website. You can find links to start the process, depending on how long it's been since you've purchased it (not sure what if any difference it makes), at http://www.armorsuit.com/warranty/.
1937460
This carries an amazon warranty as well as seller warranty and you need to contact the seller thru amazon and they will probably send you a new lid free of charge