Mine has started overflowing when the circulator is on. It spills over the front of the bowl .... not much each time, but enough to soak a beach towel overnight. How do I stop this from happening???
877159
The only time mine has overflowed was when the filter needed changing cause it was gunky & the water could not flow through it.Check your filter & also make sure that when the filter is put in, that the ROUNDED area goes down. Hope this helps!
877160
It's definitely the filter, if you have a new filter replace it if not take the filter out and see if it still happens, I had a exact same problem, replacing the filter took care of it. I even tried to clean the filter but that didn't help.
872290
Mine splashed everywhere and bought something different. Keep the as low as u can. Good luck
1136537
Mine dripped once in awhile also, but I found if I pulled the handle to completely off it would stop. It rarely does it now, other than that I don't know.
2283837
Didn't have that problem but had a major problem with the water spilling outside the waterfall. Discovered I had to line up all the spouts and covers perfectly. Once I started being careful about this, it's been working like a charm and the cats love it! I read one person complain that he had to refill it more often than his last bowl, but I honestly believe that's because his cats are drinking a lot more each day. I would say if you line everything up and the water doesn't circulate, there is a problem and you should exchange it. Good luck!
156665
We had this problem with our Bunn Coffeemaker and found a way to avoid the overflow. We wet the paper filter just a bit before adding the coffee grounds. That seems to take care of the overflow. Hope this helps others with the same problem.
910039
I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure water never overflows when you are filling it). I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure... » Read More I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure water never overflows when you are filling it). « Show Less
32825
Make sure the pump is properly seated into its base and the suction cups are properly secured the back. Mine was a little loud as well until I did this. Also if it starts to overflow it's because the filter is dirty
2020383
That is the overflow because the drain line connected between the sink-top tap and the p-trap is not draining fast enough. They designed it this way. This is also the water you hear dripping all the time. The drain line works by gravity so make sure it is not kinked or looped so that the water can run downhill to the p-trap
1667912
We have two of these sinks. Neither of them appear to have that problem. I did not note this in my review. You don't even notice the overflow unless you take the time to stick your head in the bowl and look for it! Sinks are great. We love them!!
1592718
I do not have that in mine! It could be defective,but if it holds water and there is no leak,and the place is not thin then I would not worry about it.IT hope this helps!!
193504
Try filling it less. My epica does not overflow, but I nevervfill it to the line
1480572
Hi C23, how did u finally resolve this issue, or did U?I see others suggested the foam inside was likely impeding the flow into the reservoir. I see 1 person took it out, added oil, then put it back in - a good idea as I think its needed to prevent oil from outflowing too fast... Hope u found a solution!
1609695
I had that happen too. You may not have attached the plug thing into the top of the water bottle far enough. If that happens, when you turn it over all the water gushes out. Not sure why. Try to push/twist the stopper thing in deeper into the top of the water bottle before turning it over. Hope it helps.
1697927
I just bought this unit in December and I have the exact same problem. I love the unit. It is on my bedroom carpet so I am going to try to put a mat underneath it to see if that helps and I will try to change the water level a bit as another person suggested. My guess is that the water sensor works well and the system needs to be level. Someone else told me to put it up at the highest setting and that may help. I really don't want to have to replace it and its too late to return. It really is an awesome unit. Looks great too
1776026
I had the same problem. What I do now..fill the blue bowl (I know, obvious) then place it somewhere firm, like on the counter. Put the bottom and tighten it just till it makes contact, do not over tighten, I use one finger to screw it on. Then press down around the edges of the bottom piece firmly so it slides on and then tighten the rest of the way. But again, do not over tighten, turn just till it makes contact. Hold it over the sink to be sure it does not leak. It will come off almost as easily. Had mine for almost 2 years now and no problems.
1103744
Oh no! Mine just started leaking too and I'm not sure if it's too late to return it. Let me know what happens with yours. I really have enjoyed this dispenser until now.
1776025
I had the same problem. What I do now..fill the blue bowl (I know, obvious) then place it somewhere firm, like on the counter. Put the bottom and tighten it just till it makes contact, do not over tighten, I use one finger to screw it on. Then press down around the edges of the bottom piece firmly so it slides on and then tighten the rest of the way. But again, do not over tighten, turn just till it makes contact. Hold it over the sink to be sure it does not leak. It will come off almost as easily.Had mine for almost 2 years now and no problems.