the unlock button is failing almost alwais, is there any sugestions? I&acute;ve being using it for mor tha a year and its really a greate companion.
298529
It's probably toast. My first aquabeat quit after a year, and I think the second one is on it's way out after a little over a year, even though I used it far less frequently than the first one.
2014592
I'm not sure if all phones have the same problem as my two do.. Mine are not unlocked fully/correctly so I can't do everything I should be able to with it.
418243
When I pushed my reset button, it stuck and I could not reset. You can try to re-pair it again with the Ipad but otherwish I think your best bet is to return it.
1987061
sorry, I can't help you! The one that I bought is locked and have not been able to get it unlocked yet.
156151
just press a bit harder on the lock. if that doesn't work than its a defect.
2003709
Problem as in stuck? Yes I have. It is easily fixed by merely pushing and lightly wiggling the button out. Once this occurs the unit works fine. Beyond that no other issues. If this isn't your issue I would say it's a factory defect.
1986366
I've purchased 2 now. They key pad is nice but the finger print piece will only work for around a year and then fail. I'd give up on the finger print idea until they figure it out. You can pick up a key pad lock cheaper at Home Depot. It's a bummer because I really liked it while it worked. You can read other reviews commenting on the same issue. Hold off for now.
766501
we are having a similar problem, sometimes the on/pff button owrks and sometimes it doesnt! also if our daughter is playing a game and decides she no longer wants to then try pressing Home key and it doesnt work. The only way to get out of the game is to take batteries out!!if anyone gets a suggestion or answer please post
469275
not sure. But I feel the phone is not that great. More than several times, when calls come in, I could not unlock the phone. I assume some minor software issues are there.
14351
Try resetting you device, you can use a needle or paper clip to push the button, and that should work.
1177328
well , i have had mine for a year now , still works but from day one the screen gos off and on off and on only when someone calls , im used to it and did not want to go the trouble to send back, would i get a another one from the place , {sender }..........NO WAY, Its the phone not amazon -
544314
Mine locked up after installing a background and theme app. I connected it to my laptop and it somehow fixed it. I immediatly removed the theme app. Haven't had that problem since.
1015058
I didn't find any issues with pressing the buttons. My overall concern was with how fast the case ripped and wore out. Maybe it's a result of pressing the buttons? If you are looking for a long term case I'd pass on this one until they make it more robust.
544318
Try pushing the reset button on the side. You might have to use a paper clip or pin, but that worked for me when mine locked up.
575834
Yeah, mine will get stuck and become unresponsive at the unlock screen and you have to hold the power button to force a power down.Sometimes it won't start up again if the battery has completely drained *even after it is recharged*. When this happens, I have to connect the power cord, hold the power button, wait a few seconds, then it will boot and I can disconnect the cord and see 100% battery. This actually happened right out of the box after charging for 6 hours too.For the most part it is pretty slick though. I can't if there's an easy way to close "background apps" or not though. Yeah, mine will get stuck and become unresponsive at the unlock screen and you have to hold the power button to force a power down.Sometimes it won't start up again if the battery has completely drained *even after it is recharged*. When this happens, I have to connect the power cord, hold the power button, wait a few seconds, then it will boot and I can disconnect the cord and see 100% battery. This actually happened right out of the box after charging for 6 hours too.For the most part it is pretty slick though. I can't if there's an easy way to close... » Read More Yeah, mine will get stuck and become unresponsive at the unlock screen and you have to hold the power button to force a power down.Sometimes it won't start up again if the battery has completely drained *even after it is recharged*. When this happens, I have to connect the power cord, hold the power button, wait a few seconds, then it will boot and I can disconnect the cord and see 100% battery. This actually happened right out of the box after charging for 6 hours too.For the most part it is pretty slick though. I can't if there's an easy way to close "background apps" or not though. « Show Less
566669
I found the buttons on the remote somewhat difficult to press and get a response. Also, you must get close and be absolutely direct, straight on, in pointing it. If it still doesn't work, contact the company. They have very good support and if they can't help you, will most certainly replace it.
342336
You could try combination button pushes. I had this happen to an earlier Pre phone the first day I owned it. A call to tech service suggested a hard reset. I think the combo was to hold down the power button and then press volume up three times. That might just get it going if it's not a dead battery issue.