the little plastic fan like topper that the water comes out of has stopped spinning. and not all the holes are working on it. Can I replace it? help
869224
If you have a piece of thin, springy wire, like music wire, you may be able to work it through the holes and clear out little bits of organic gunk that tend to build up over time. Good luck.
869225
the spinners can come apart - I use a small wrench or part of pliers to hold the small plastic U's and pull them off - then clean it all in peroxide and reassemble (again using the wrench or pliers) - the tubing needs to be cleaned with a small tube brush - several kinds available - the ones sold for baby/toddler sip cups work well or there are some tube brushes that are sold for coffee makers that are about the right size too - or the brushes to clean glass and metal straws - again use peroxide.
869226
I have had the same experience and that is exactly why I dun this product in my review. What is happening is algae and scum are growing inside the plastic tube that feeds the spinner. It's exactly like atherosclerosis. The passage inside the tube gets smaller and smaller. Another event which is caused by the same condition is the holes in the spinner get clogged with growth. You can clean the holes with a toothpick and soaking in hot water but the tube is much harder to clean. What I did is hook a really narrow strip of terry cloth (about 1/4 inch wide and three inches long) to the end of a piece of 20 gauge copper wire (any kind of skinny wire will do) and I pull the cloth through the tube. You'll be quite grossed out when you see the scum that the cloth will drag out. After cleaning the spinner and the tube you must then disinfect the entire apparatus with a mild bleach solution in order to kill the microorganisms which will grow like mad as soon as you refill and use the unit after cleaning and de-gunking If you fail to disinfect carefully, the same build up will begin immediately and after growing a few bowls of sprouts you'll be back to square one. the unit is a pain and perhaps unhealthy too. You absolutely must change the water at least two times per day and preferably three times. You already know that the water will begin to stink badly just like any algae, bacteria-filled container of water. If you fail to maintain really clean water you're asking for a health issue in my humble opinion. Your sprouts will have been doused with stinky water about 30 times each day.......maybe more. My unit ran every few minutes. I never could determine what kind of timer was used. It was not always exactly the same interval sequence but regardless, this unit is a real hassle and it's always going to cause problems exactly like you are dealing with. Good luck
869227
This company has been entirely irresponsible about this product. I spent $$ to replace two motors and currently not working at all. They promised to get back to me when a better motor was available but never did, tired of calling, am not using it now. Don't know about the spinner, maybe try putting it in better and wait , sometimes doesn't work right away. good luck
1162009
You should contact the seller/manufacturer they may be able to send you a replacement part...worth a shot!
878932
You could repair this with a patch of some sort, it is not plastic but more like a coated fabic so that it is waterproof.I hope this helpstks
1644555
Wish I could help you. I haven't needed to replace mine, but if I did I would probably go to the manufacturer, which you've probably already done. Sorry.
2086897
The same thing happened to mine. The plastic on this feeder gets very brittle after a short time of usage. Let me know if you get a response about the replacement parts.
80081
You can fix the fan yourself. This user posted a video showing how to do it:http://www.youtube.com/watch?v=EjRDjOL8nCYMy penguin model started to develop a whirr, so I followed the instructions in the video and it's now back to quiet. If your fan is totally dead and you're out of warranty, it's easy to replace. It's just a standard 2-pin 80 mm computer fan. They run about $5 on eBay. Unscrew four to six screws on the bottom of the basin, lift off the top or bottom section, unscrew four screws holding the fan, disconnect the fan connector (it's not soldered, just attaches to a pair of pins on the control board,) plug in the new fan and replace the screws. Seriously, a monkey could do it. You can fix the fan yourself. This user posted a video showing how to do it:http://www.youtube.com/watch?v=EjRDjOL8nCYMy penguin model started to develop a whirr, so I followed the instructions in the video and it's now back to quiet. If your fan is totally dead and you're out of warranty, it's easy to replace. It's just a standard 2-pin 80 mm computer fan. They run about $5 on eBay. Unscrew four to six screws on the bottom of the basin, lift off the top or bottom section, unscrew four screws holding the fan, disconnect the fan connector (it's not... » Read More You can fix the fan yourself. This user posted a video showing how to do it:http://www.youtube.com/watch?v=EjRDjOL8nCYMy penguin model started to develop a whirr, so I followed the instructions in the video and it's now back to quiet. If your fan is totally dead and you're out of warranty, it's easy to replace. It's just a standard 2-pin 80 mm computer fan. They run about $5 on eBay. Unscrew four to six screws on the bottom of the basin, lift off the top or bottom section, unscrew four screws holding the fan, disconnect the fan connector (it's not soldered, just attaches to a pair of pins on the control board,) plug in the new fan and replace the screws. Seriously, a monkey could do it. « Show Less
1517378
I had the same situation and couldn't find anyone to replace it so I just bought the whole thing. Since then I thought of perhaps a boating replacement for seats etc might be able to do it.
1234391
The top spins off the base. If it has been awhile it is probably stuck on the sealing surface of the base...good luck
21528
You can fix the fan yourself. This user posted a video showing how to do it: http://www.youtube.com/watch?v=EjRDjOL8nCY My penguin model started to develop a whirr, so I followed the instructions in the video and it's now back to quiet. If your fan is totally dead and you're out of warranty, it's easy to replace. It's just a standard 2-pin 80 mm computer fan. They run about $5 on eBay. Unscrew four to six screws on the bottom of the basin, lift off the top or bottom section, unscrew four screws holding the fan, disconnect the fan connector (it's not soldered, just attaches to a pair of pins on the control board,) plug in the new fan and replace the screws. Seriously, a monkey could do it.
756491
I would call the company that makes it. See if they can send you another one.
1247774
Why try fixing it. Waste of your time. Just take it back to Bed Bath & Beyond for a replacement. Then come home and get on Amazon.com where there is a better selection.
835790
I wrote to the company that made it. The motor was not working, they sent one right out. Just look up Mama Roo. They can probably replace it. By the way our great grand baby thinks it's the best thing ever.
1416770
You may try contacting Birds Choice. They can replace that part. Their number is 800-817-8833.
666615
I am sorry to say that the same thing happened to me and I could find no info on replacement parts. I ended up junking the machine which was a shame as I really liked it. Sorry I can't be od help.
2086895
Contact manufacturer directly. They do not sell replacement parts, but may replace the new bottoms for you. They had a great customer service area when I needed a replacement for my feeder.
1961370
Well, mine doesn't rock, so it likely is a defect. Maybe you should rinse it and then put something heavy on top for a day or two!
407838
Just take the top off and there should be a black flap. Undo the flap and replace with new filter. Make sure u take the plastic wrapper off of it.!