why won't the lens open
877961
Look to check that its not in playback mode. The lense closes automatically while in playback mode.
877962
I have no problem with lens, it zooms well. I have made many videos with the Canon FS300 and it really works well.
877963
I had this same problem, i had to end up taking the battery out of it to reset it each time... ended up returing it to amazon
938528
there is normally a small set screw you need to loosen, it's around where the lens cover meets the main housing. The lens cover will pull off. there is a O ring to keep it water tight that sometimes makes it hard to come apart. it does just pull straight apart.
936386
I had my ELPH for two weeks and the lens cover stopped opening all the way up. I have to use my finger to push the lens cover all the way open. Sometimes it doesn't close all the either. I'd take a refund or exchange if I knew how to go about it.
2069954
Make sure the lens is switched to A or AF and not M. Make sure it is locked into the smallest (highest numerical) f-stop setting (some lenses have locks some do not and some don't even have a setting ring). Make sure the camera is set on AF and not M. Take a Q-tip and alcohol and clean the electrical contacts on the lens and on the camera. If nothing works buy another. I got perfect D50s and a D60 for under $250.
1366810
Try taking out the battery..I have had that happen before with my other Kodak cameras, but it was only temporary..I just fiddled with it until it worked. Some times the lens gets stuck...hopefully you won't have to get a new one.
2086214
ADAPTER SEEMS STUCK? OK, this is easy (unless you've already forced it and broken it off.) As already noted in the comments, The silver button on the adapter SLIDES towards the camera and that releases the lens. It doesn't push in as you might think.
1071355
Navymom, I am not sure why yours is not working. Is it positioned where there is direct sun? Did you take the film sheet off , on top of the lens? Or maybe you got a bad one.
914857
Did you try cleaning the lens. Try a Q-Tip and some alcohol. See it that works.
421618
I had a similar problem, but in my case, the lens would not open and extend. I looked at various websites about how to fix this type of problem (but on other cameras), but never got it to work. Unfortunately, it was just weeks after the warranty period, and because I really like the camera, I ended up buying another one, which -- so far -- has not misbehaved.
1026016
Do you have a filter on the lens? If so, try it with no filter. Something might be interfering with lens movement.
651268
I don't have a lens as wide as 16 mm , much less a 16. I would suggest trying the lens shade out. Maybe the vendor will allow you to try it out with an option to return it, if it doesn't work.
457473
Just open the transparent done cover and gently turn the black lens hood. One of my cameras was fixed did way. However don't force it if it does turn freely as you may damage the camera. Loosen the small screw first. Good luck
1347749
There should be a groove in the lens where it mates to the case near the switch. Stick a coin in the groove and twist, the lens should pop off.
1278588
Try adjusting the diopter adjustment on the viewfinder- likely was off. Should view and record in focus.
623633
Take a little dish washing liquid, coat the inside of the lense and leave it overnight. Rinse the lense clean with water in the morning and let air dry. that should solve the problem.
1836035
There is a white square on the camera where you attach the lens - line it up with the white square on the lens -then twist to lock-hope this helps
1510214
You might want to make sure you have the AF turn on both the camera body and the lense. They are two separate settings.