I ordered this November 4th and now that our 50 gallon barrel is full the spigot is leaking... Will you send a replacement spigot?
888764
go down to your local hardware store and buy one for a couple of bucks that is made out of metal---hopefully something made in the u.s.a. and replace it. I recommend using some kind of gasket sealer. You better hurry. troop movements start in just a few months.
888765
I doubt if they will replace it. I have found that you can go to a hardware store and purchase an inexpensive faucet and it works a lot better that the plastic one that came with this kit.
888766
This forum is for customer answered questions. You need to go to the drop down menu and select 'Help' then 'Customer Service'
575136
You have a defective sprayer....I've bought three of these and never had a problem leaking....e-mail them..this is way too expensive to be loosing so much product
130816
Mine Still works and hasn't leaked. I put grease on the o-rings to help prevent it leaking. If it's within 30 days call the vendor and see if you can get a replacement.
2175866
When I bought my item through the zinganything.com website, I received a bottle that was leaking. I called their customer service line and they sent out a new bottle to me right away.
207614
I've had mine for two months and I was also concerned about leaks, because of where the dispenser was to be placed. I'm happy to say no leaks - be mindful assembling the spigot and realize that occasionally you will have an errant drip, just like off your kitchen faucet.My stand was finished.
1684624
I would call the Bubba company and ask them. I got a response that my leaky one defective and could possibly be repaired with a replacement part. I have not contacted them about this yet. However, notice the spout handle that sticks up when the bottle is closed. If that handle is pushed with enough force, the right way, it will open. You may want to go with one with a more involved opening device.
1735942
i havent called. im thinking about somehow using my young, good looks to persuade them to come over and freaking fix it. but yes, calling tomorrow. right now we have a cooking sheet under it. its the stand up, heavy duty one with dual hoses. it worked for like month... now JUST leaking. ill contact amazon if it an issue.
315301
Mine leaked on day one and never worked again. Try contacting the company...they said that they had a "bad batch" and have corrected the problem.
1103744
Oh no! Mine just started leaking too and I'm not sure if it's too late to return it. Let me know what happens with yours. I really have enjoyed this dispenser until now.
1143744
I elevated mine. Is it necessary? Prob not. I put an extra spigot below the original one because the original one is quite hi. It leaves a lot of unused water in barrel.
2087779
Can you determine where the leak is coming from? We had to replace our spigot on a brand-new British Berkey because of a defect in manufacturing. Millenium Concept would not honor the warranty because we had purchased through Amazon. They said we needed to return the spigot to Amazon and get Amazon to request the replacement. We skipped that hassle and just bought a new spigot and it works find. But with two diffent ones leaking, I think your problem will most likely be resolved by one of the other suggested fixes. It is rare when any part of a new Berkey fails, in my experience.
235237
Perfect timing. Mine just developed a leak. I emailed their customer service about 2 weeks ago. They promptly replied requesting my receipt which was easy to look up on Amazon, and literally 4 days later a box was on my door step! Seriously, the most painless replacement I ever thought possible. I'm not buying another brand hose... EVER!
1338563
We replaced ours with a 3/8" spigot. It's been awhile, so I hope I am remembering correctly!
1296400
Hi Kathy. Regarding your question, we never got that far as the barrel was broken and we didn't get to use it for any length of time. We should receive another barrel with 5-7 days and will try again.
37028
I was wondering what the heck was going on with that too! My first order had the HARD spout, which i absolutely LOVED/ worked Great! then i re-ordered another set like just 2 weeks later, and it was the "soft" spout! Terrible!! she would squeeze it & liquid EVERYWHERE!! i would have returned it right away! but my husband had already opened the package. Looking at the current photo listed, it looks like the Solid Hard spout again. I'm gonna order again and cross my fingers (and will be careful to send back if it's the wrong one again!!)
1492135
No, sounds like something isn't in tight. I've never had a problem with any of mine leaking. Give the company a call
864258
Sorry I don't know. I found the replacement spigot by reading the reviews for the jar. Hope that helps!