I ordered 3 mugs and each mug will have a different name. Will you confirm my order in email?
878505
Hi Joyce Once you place your order, we will send you an email asking for customization. Once I received customization, I will confirm that I have it and it's ready to go to production. Let me know if you have any other questions. Thanks so much. Lisa
840513
Hi Hellskitten, We are pleased to know that you are interested in our products. However, the mugs with engraving option SKU#73209 with a 3-letter monogram or SKU#73201 with 4 lines of text are currently not available.
1068007
After ordering he will ask you what color you want . Just keep an eye on your email !!!
1750117
There is one seller at this time who is only selling certain names which really is not true to the item description. You should probably cancel your order and re-order from another seller and leave the name you wish to purchase in the gift messaging section. DonnaCustom Storybooks
1862754
Yes. I only received one and haven't been able to reconcile the cost of one mug as being so high.
801634
When you place the order - send US an email with what you want it to say. OR put it in the gift message area and we'll get it. Thank you. :)
298489
Could you please advice your order ID so that I can send the file to your email box?
1577060
Some of the user-provided images clearly show "Canon" on the mug, which is more than a little bit misleading. See, for instance, the images named 61k3VSUzihL.jpg, 61n-KbarLJL.jpg, and 51zz4enKL2L.jpg. My opinion is that's kinda crappy.
1217577
That name is fine, please send us a message with the name and color choice after placing your order. Thank you!
1199056
Hi there, Please go ahead and place you order, and make sure to include your preferred color in the gift message box when placing your order, thanks!
199602
is it still the same email ? interested in purchasing but want to make sure my flavors are available
2239232
I'm sorry I not sure why this is happening, you should be able to place your order.Please let me know if there is anything else I can do for you or if you have any questions.Sincerely,Briana
1848098
Hi DeannaDid you already place an order? I have an order from a Deanna with a different last name. If that is not you, once you place your order, we will send you and email within 24 hours. There will also be a link to email us with that information and we will respond when we receive it to let you know that we got it.Let me know if you have any other questions.Thanks so much.Lisa
163147
Don't have a clue, maybe you should contact Keurig and not to mention, I wonder why I am getting these emails???????
2225658
It depends on the batch. Typically we offer a few different prints (it's not guaranteed) so when ordering feel free to send us a follow up email to be sure that is done for you.
337667
Send an email stating the content you want written on the mug. Want to use an image? Simply attach it. A confirmation image will be sent to you prior to printing
319261
Hmmm I think I just filled out the form and put it on there, but I do remember double checking and sending an email to their customer service (from the invoice link I believe) and resent the engraving. We didn't have any issues and the mugs arrived in Idaho on time and in tact.