Did anyone figure out how to get the dirt holder off. I know it's just a twist but mine is just not twisting. Any tricks I can try? Hate to think I spent this much money to get 2 weeks of use.
896082
This is going to sound crazy, but, I found wetting my hands and drying them most of the way then grabbing the dirt holder in both hands and twisting works for me. The dampness of my hands grabs the holder enough to allow me to twist it to get the unlock symbol in the open position. I need 2 hands to twist, while holding the body of the machine between my legs. Its not a good answer, but, its been working. I hope Hoover is reading these comments!
896083
If you grab the cone shaped canister and turn it counter clockwise it should come loose. You might try using a rubber glove or a damp dish rag or washcloth to get a better grip.
896084
There are hard to see emblems on the left side of the machine at the seam. Looking at the bin I think counterclockwise is correct but check. Just turn, a little stiff but locks on tight for a good seal.
896085
Jayne, the first time my wife tried taking the canister off she couldn't get it turned either. Once I removed it and snapped it back in place a few times she was then able to remove it herself. I hold the vacuum handle in my left hand, with the snout pointing away from my body, grab the canister with my right hand and turn it left, or counter-clockwise. It only moves about an inch and then you pull it towards the front of the vacuum - towards the snout -to remove it. Hope this helps.
896086
Try using one of those rubber jar lid openers. It is hard to get the hang of it. It really does work! Good luck.
150955
look just below the handle on the main upright before you get to the red release latch. there is a decal where it instructs you to "twist to adjust suction...." it's the only thing you can twist. THANKS for asking - i hadn't noticed it before & i need it, too!!
1388536
Underneath the shuffler there is a crank that easily is picked out. It inserts into the side where there is a hole, but would not stay in place. It was possible to hold it in and then turn the crank to do the shuffling but it was difficult. However my box contained two additional cranks which snapped into place and work well. If you don't have the extra cranks, return it and get a new box which probably will have the extras and use only them as they snap into the hole and it is easy to use.
877483
I have had the same challenges, took into camping world they serviced it and said it had dirt in the carbs, this is after I explained that was still new. I have not used since, I am not sure they resolved the problem. Let me know when you get a good answer.
1244632
My understanding is that you have to wash lose dirt etc off before putting it in the machine. I have noticed if there is dirt it may not come off. The purpose of the device is to get off pesticides and other things that are not visible.
389525
Hi! I recently experienced a similar problem! I had removed all the filters (there are three removable ones - two foam and one white paper), washed them all, cleaned everything off the beater bar/roller, shook out the tube/hose, even unscrewed the bottom and cleaned out whatever I could find there too! Still, as soon as I turned it on, it was going to red! Grrrrrr I FINALLY found the problem. You might have already checked this, but just in case, sharing it here. It might help you or someone else. When looking at back of the vacuum, on the right side, BEHIND the main tube/hose, you can see the tube attach to the black vacuum base which feeds into the clear body where the dirt goes in. I could not see any clogs anywhere. BUT - this part of the tube/hose COMES OFF - it is easy to overlook, but it twists and releases. I did that as a last resort, and found my problem! There was a piece of paper in there, and all kinds of dirt and hair (we all shed some and have two cats) were packed pretty solid behind the paper! It took a tool like a crochet hook to get it all out and unpacked! (I have a metal "tube turner" for sewing, which is what I used, but anything super thin and long can work, as long as you do not go THROUGH the hose.) I took an amazing amount of junk that had not come out when shaking the hose, cleaning things, even taking the rest of the vacuum apart... it hides in that last curve of the hose! I hope this helps someone else, because this is a great little powerhouse of the vacuum that is perfect for our little townhouse. But the clogging does happen sometimes, and I've now found the FIRST place I'll look, instead of the dead last! ;-)
1920346
Does anyone know how this one compares to the dirt devil dynamite in performance i am looking at both ? Thanks so much for your feedback, sandy...
2162023
I have used it in both sand and dirt. In both cases, I had no trouble pulling it out again. This thing is great for dirt. For soft sand, I think I would recommend an auger based device instead though.
1805547
Would a piece of hardware cloth screen towards the back of scoop work? Don't know how to attach, maybe nut bolt and washer or weave between tines. I have same prob but haven't tried a fix cause I don't have the cloth. Bending might work but you'll lose turd if I goes to back of scoop.
756612
Yes it happened to me once because I didn't properly lock the compartment holding the dirt. Mine had many problems but I'm pretty sure what you experienced is due to some part of the vacuum not being closed properly.
658250
I never had that problem. Could it be dirt? Could taking it apart and cleaning it solve the problem? But only if you feel sure of your ability to reassemble it.
719339
I took the screen protector out and bought a separate one that can't get dirt under it. Good luck too you.
1044809
It happened to me too. I used an old credit card (or something similar that won't scratch your windshield) to gently take it off. There was a black rubber circle on the windshield. I took my car to a glass repair shop and they took it off easily. The suction mount was slightly damaged, but it still attaches to the windshield (although the grip feels weaker).
289796
I had that same issue and struggled to try to attach it and never did get it on the way it should be; but I did get some nasty looking scraps on my hands from the metal under the seat. I left it as I positioned it and the cover has stayed on okay. I hope this helps.
2062202
nope. the dirt is almost absorbed into the rubber, it becomes really disgusting looking. it keeps its color for about 48 hours. Seriously i dont know why this is even on the website anymore it is not worth $0.01. Worst thing i have ever purchased.
2014218
I think you have to twist and pull at the same time. I can't remember which way you are supposed to twist, so try both ways. If it doesn't move after that I think yours is defective. Mine adjusted without any trouble.
1092046
Used like how? Linty? Worn tip? The box it comes in made mine linty. The tip on mine looked kinda weird when I got it and wore down really quickly (like a week) so that it didn't glide anymore. It was weird. The seller is awesome and you can contact them about it.