Right Headphone Stopped Playing Music: Can I get a refund?
26702
I was gonna leave a reply to this but then I saw the date...... But hey some people would like to know as well so I'm going to reply anyway. Every skullcandy product has a limited lifetime warranty. You do not need a receipt and it doesn't matter where you bought them or if you found them in the garbage whatever it does not matter. Now with that being said, if the problem is a factory defect you will get a FULL refund of the price at which skullcandy originality priced the product. If it is YOUR fault then you will get HALF. So how do you redeem the warranty? Go to skullcandy.com then look at the bottom of the page and click the contact button. The page should have some red type about getting a RMA number and the word here should be brownish looking click here then just do as it says. After you fill out all the info you will need to go check your email and print out a form to mail with the product. You will need to pay for shipping. After being mailed you wait. Keep checking your email and in around 3 weeks or so you will have a email saying that you were given an certain amount of credit and you need to login to use it. There should be a password needed. Just so to skullcandy.com and login with that then go to my account and how much money they credited you should be at the bottom. This money can be used at any time and never expires. You can use all of it at once or bits and pieces here and there. How do you use it? This money can ONLY be used on skullcandy.com towards ANY of their products. When you check out you will have a pay with points option. (this was my experience with shoe blue skullcandy buds your experience may vary but they credited me $38 so i had more than enough for a new pair) I LOVE skullcandy so im sticking with the brand :)
712860
the seller give me a broken AKGQ701, i spent 100dallar to repair it ,so i advise you not buy it
760351
I know I saw then listed as discontinued....perseverance in internet searching, Ebay may get you some where. But my daughter tells me that it is a regular audio jack on either end, so it may not have to be a Skullcandy item, you may want to try looking for another cord like that? Good luck, I'm sure I'll be looking for one for myself in the future!
1420251
Try...http://support.creative.com/Products/ProductDetails.aspx?catID=437&CatName;=Headphones+%26+Headsets&prodID;=20616&prodName;=WP-350Also if you have tried Pressing and holding the Multifunction button located on the Right Earcup for more than 5 second, and it does not give the light or make any sound then you might have to return them. Try charging them again and make sure the red charging light is ON. Maybe they didn't charge...? Otherwise defective. Mine are awesome for the $. GL
1998958
Accessorypower.com is the company site. Register your headset and they will send you a new one if less than the warranty period. I caution, this will keep happening though.
697481
I had a mechanical problem, the headphone jack began to crackle when the headphone plug moved at all, and finally one channel began to go out when the headphone cord moved at all. SanDisk technical support did a quick bit of troubleshooting on the phone, and then gave me an RMA for returning a device. I'm awaiting a new one.
303629
Well check your warranty, I'm not sure what it is.You got a year out of em, based on my experience you didi pretty good. I've never had a pair of headphones last a year. I hope you got the service plan. I got it on my beats but since they only lasted two months, I took them back and never used it. Headphones are notorious for failing, if you spend real money, next time, get the plan. I suspect you're s.o.l.
461969
The right side in mine has kind of gone out on me after a few months of lots of use. I got them on Christmas Eve and the right side kind of stopped working as well around April. I have not contacted customer service yet for the main fact that I wasn't sure I would get a good answer or be cared about. Would anyone recommend that I contact customer service about this or just buy another pair? P.S. I'll explain the 'kind of not working' part here. It only works if the base part that's connected to the device is in a specific place and held there. I like to keep my iPod in my pocket while I'm standing and using both of my hands for something. The right side in mine has kind of gone out on me after a few months of lots of use. I got them on Christmas Eve and the right side kind of stopped working as well around April. I have not contacted customer service yet for the main fact that I wasn't sure I would get a good answer or be cared about. Would anyone recommend that I contact customer service about this or just buy another pair? P.S. I'll explain the 'kind of not working' part here. It only works if the base part that's connected to the device is in a specific place and held there. I like to keep my iPod in my pocket... » Read More The right side in mine has kind of gone out on me after a few months of lots of use. I got them on Christmas Eve and the right side kind of stopped working as well around April. I have not contacted customer service yet for the main fact that I wasn't sure I would get a good answer or be cared about. Would anyone recommend that I contact customer service about this or just buy another pair? P.S. I'll explain the 'kind of not working' part here. It only works if the base part that's connected to the device is in a specific place and held there. I like to keep my iPod in my pocket while I'm standing and using both of my hands for something. « Show Less
1571996
I never tried but I'd start with Amazon. Why would you want just a cable? Do you have these headphones and the cable got damaged? In that case you need to contact RHA.
322139
Yes, I had the same problem and wound up getting replacement from the company after I posted a bad review about it. I did, however, find that the problem wasn't as bad later on and no problem using line-in. I'd say always use the line-in and your headphone jack when possible.
1263626
yes find but issues is that I cannot hear from one side of the headphones. hopefully no such issues happened to you.
771277
I am not aware of any warranty being offered by Sennheiser for this headphone.
188528
My headphone never worked right out of the box. I have to say that I opened the wrapping after 1 year I purchased it. So I did not even have the warrantee covering anymore and even if it was brand new Plantronics did not do anything about. I will not buy anything from them. If you do good luck!
1623785
My problem was different. The right earphone was inop.. Sony gave me the option of repairing or replacement if not repairable. Rather than going through the trouble, I returned it to Amazon for a refund. I ordered a JVC unit and have been very satisified with it.
1199153
Hi Kathryn K. My headphones worked well for about 6 months. Then left side start being mute, if I want to hear from it, than I have to tap it few times and then it works for a while and then it will mute itself again. To expensive for these kind of problems. But I guess it is to late to do something about it.
359891
It does this any time I pause and then try to play the music again. I have to turn of the headphones and reconnect to get the music to play correctly again. I plan on contacting customer service. If it continues I want to return it or get a replacement.
1520060
If the battery is dead the NC won't work. Contact bose they will get you a new pair at a discounted price bc yours no longer work properly. It's gauranteed. Good luck :)