Why don't this machine have the free item, like this same one my sister got with the same machine she got
894726
Hello, Listing will vary with machines. This particular machine only comes as is. With no extras.
1499336
I am wondering if maybe you had one of the other refills. There are a few different ones. One has Premium Blue Crystal, and one has 'Free' Crystals. You might want to double check the actual sku on this item before you order and make sure it is exactly the same. Good Luck
1646436
YES! It's funny, I had the same question, I don't know why, I think because it wasn't pictured or something.... but YES indeed, turned out, TWO sets came with the machine, one for the very top metal panel to come off and refill candy/gum, and one for the bottom, back drawer of quarters (although I even think both keys/locks might be interchangeable). I'm VERY happy with this machine, HOWEVER as far as the keys, one ADVICE, do NOT tighten too much or they can strip the locks... it's the only part I've already replaced, although the mftr has been wonderful any time I've called with questions, and they sent me two new keys/locks FREE immediately. GOOD LUCK, it's a GREAT BUY in my opinion!!!! YES! It's funny, I had the same question, I don't know why, I think because it wasn't pictured or something.... but YES indeed, turned out, TWO sets came with the machine, one for the very top metal panel to come off and refill candy/gum, and one for the bottom, back drawer of quarters (although I even think both keys/locks might be interchangeable). I'm VERY happy with this machine, HOWEVER as far as the keys, one ADVICE, do NOT tighten too much or they can strip the locks... it's the only part I've already replaced, although the mftr has been wonderful any time I've called with questions,... » Read More YES! It's funny, I had the same question, I don't know why, I think because it wasn't pictured or something.... but YES indeed, turned out, TWO sets came with the machine, one for the very top metal panel to come off and refill candy/gum, and one for the bottom, back drawer of quarters (although I even think both keys/locks might be interchangeable). I'm VERY happy with this machine, HOWEVER as far as the keys, one ADVICE, do NOT tighten too much or they can strip the locks... it's the only part I've already replaced, although the mftr has been wonderful any time I've called with questions, and they sent me two new keys/locks FREE immediately. GOOD LUCK, it's a GREAT BUY in my opinion!!!! « Show Less
373012
I did not receive one, but I have had a Rainbow, my original one, for over 25 years, so I knew what to do. I'd download from the internet or just ask GreatVacs to send you the hard copy, if available.
1550524
Sorry, haven't tried that. Got supplies at Target for previous machine same make
84073
We already bought a new machine (same one) but we kept the old one. I am going to try fixing my old machine with your suggestion. I'll post the outcome. In any case, thank you for replying to my post. We were on the phone with Brother and they really didn't give any good suggestions and also all the authorized service centers wanted to charge over $100 to look at the machine and parts and labor would be extra.
250068
At the time I ordered, it did not. I believe there was a promotion where you mailed off for a free one that had just ended, though; there might be again.
731470
Go to their website and order it. If you only recently bought it you might try to contact their customer service by email and it might even be free.
1397479
Hello. You can return the machine if you want Esther if it's still under the 30 day period. Regards
1174854
We faced the same question... found that is was much easier and faster to purchase a new machine. We found one site that supposedly sold parts but there was no one to contact and every time we put in an order... it failed to complete.Go with a new machine.. :)
1679743
Sorry, I really don't know. I still have my manual that came with the machine. I know how to do everything I use it for so I don't have to look at the manual any more. It would be worth a try though.
2284353
The only # on the machine or the instruction book is CIM-60PC. I would guess that with such different numbers, the machines are not the same.
2272797
I'm 99% sure one didn't come with the player. I used the one from my previous machine.
1014692
My granddaughter has the machine, so I can't take a look at it, but it seems like it has a few things: bobbin of course, brush, dust cover, and manual. There's a little storage drawer that's part of the machine, so I'm thinking there were some supplies. Sorry I'm not more help.
1004067
I do not have one so I do not know if it works with this machine or not, sorry
734135
The $119 looks like the identical machine....maybe just because it's sold from a 3rd party and not the manufacturer directly would be guess for the price difference
874383
The law states a product must work as designed and you are entitled to a FREE replacement. My machine was broken somehow and it was replaced within a week free.