Mine is only 2 weeks old. I can't find the charging cord. My Plantronics charger fits. Can I use that? Where can I get a new cord?
901243
It's a standard USB to mini cord. I use one that is for one of my Bluetooth headsets. Nothing unique or special. I also use my iPad wall plug with USB to mini cable too
901244
not a good idea to use an external charger since the intent is to charge from a computer ... but if you are going to try this be sure the plantonics charger is VERY low amperage. logitech should be able to sell you a new cord.
901245
I don't see any issue. These plugs are only used for low power devices. I had an extra from an old cell phone.I would probably just order a generic brand from Amazon.
901246
The charging cable should have come in the box under a cardboard, rectangular slot next to where the keyboard was held. If the slot was empty when you rec'd the keyboard, you should return the product to Amazon for one that is complete. It will be an even exchange, but you will have to pay for shipping.
901247
The charging cord is a standard mini-USB. You can use the charging cord from your plantronics ear piece to charge the keyboard, although the charge holds for a long time.
762658
Hi Ken, we haven't but I would suggest giving Plantronics tech support a call and they would be able to find out for sure. 1-800-544-4660
1804055
Hey Shoe Envy, this is Nina well you can repurchase the headset and base again from Amazon. Or you can call the manufacturer that makes this phone as ask them about getting a replacement. If you still have the manual find the number to the manufacturer and give them a call. Nina
683341
You should buy a new one from Amazon. My replacement cord works fine. No issues at all.
1106709
Yes it comes with a charger. Model # ssa-5w-05us-005108f. Make Plantronics.
313009
I agree with the previous response. I contacted the company on a separate issue and they responded quickly with a followup concerning my issue. There should be no problem in getting a replacement charger.
1231142
I would get on Amazon and contact the seller. In reading other replies I see this is has happened and the company took care of it. I have not had no problems with my charger or my tablet. Make sure the cord when charging is on a flat surface and not an angle. I am sure the company, as an Amazon vendor will take care of this.
1108317
I really don't have a solution. I noticed that the charging circuit is very weak. On one of the microphones took 24+ hours before it indicated a full charge.
1383212
Mine was working great after few hours charging. After a year and half, it did not charge like yours. I used to buy used one and used every week, so I gues it died. I used for long and good. But if it is new, then you need refund it
985697
Ooh, i haven't had to charge mine yet, and have had it for over two months now. You might want to return it or exchange it.
499246
Hi Skip,I am really sorry to hear that your charger is not working well! That definitely is not normal. We do offer a 10-year warranty on all cables so we will replace this at no cost to you. Please contact me at support@ismooth.com, or call 800.853.7520 so that I can assist you with this.Hope to hear from you soon,KyleeiSmoothCustomer Service Support
869285
I had the same problem but was within the 90 day warranty. I contacted Altec Lansing and ended up sending the entire unit back to get a new one...just for a power cord. It also took about 2 months in total time. Very disappointing experience, both in the product and the hassle.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
1034343
I got the cord. Just return the article. Ask for return and they will send you a return for mailing and send you a new one.Cub
1605813
You may have a faulty device. I have had mine for about 7 months and still works great. I've never had issues with it not charging, and always lasts quite a while. Reach out to Amazon or the seller for a replacement. Best of luck!
1513021
just call the manufacture(google it) and they will tell you what to do. I had mine over a year and the piece that connects the monitor to the charger broke inside. I called them, they told me to send them the old one and within 2 weeks I had a new one waiting for me at my door.
1298847
I got the charging cord for the Vibrational Speakers at "Zappos". If you need the actual # of the cord let me know, I'd have to do some searching. Nina