I previously purchased this collar a lab and I love it. I would like to purchase another one for my golden. My concern is would the remote be on the same frequency? do I need a different model?
864869
It is just as easy to upgrade to a Dogtra 2 dog collar - that way only one remote and not that much extra. SO much easier especially at the beach when they like to run.
864870
My understanding is that each has a unique frequency. However, to be certain, I would suggest calling Dogtra directly. They have excellent customer service! I lost our transmitter and they were so helpful in the purchase of a replacement.
34716
When you are programming the remote to the 2 collars you will be able to set up them up desperately.With the ability to send the vibration to different dogs at different times. I called the customer service number that is included on the box and a very friendly, helpful guy walked me through doing this. Took only a few mins.
1878431
My dog is 7 lbs and this collar works great. The only problem is you have to control by remote. So if you are gone all day this will not stop him from barking. You need a barking collar that activates when he barks. Hope this helped
1681143
I, too, use the tone to call my dog and he always comes running. The device does not "sleep" afer periods of inactivity. What may be happening is that the switch for a second dog may be moved. If that happens, the remote will not communicate with the collar. Because I have occasionally "pocket-stimulated" my dog, I have begun using the selector switch to make sure that I don't.
2218535
If you have followed the instructions from the previous answers from the previous users such as Sarah Callaway then I believe the unit may be defective. I really do not know what else you could try. As long as the batteries are in the collar and the remote properly than the units should work and should sync. Sorry I couldn't be of more help as we had no problems with out unit. Good Luck to you
375044
We don't leave the collar on 24/7. Just in times where necessary. I can point the remote at our dog even if he doesn't have the collar on and he will stop and listen.
868904
I would say that is a question to ask the manufacturer. I know when I wanted to get a second collar for my dogs they were more than helpful answering my questions. There should be customer service number to call for information in your box or google the Dogtra. they have a store site and that's where I got my information.
1254284
When I replace batteries in the collar, make sure the remote is on and hit the vibrate or tone. You may have to pull one battery out and retry. Your battery in the remote might be weak and need replaced also.
1915303
I'm finding the same thing. Our dog will be running around and we can repeatedly press the button and nothing happens. The light on the remote will be on, but because the dog is running around, I can't see if the collar light is on. (We know it's not activating because we're close enough the hear the vibration, and the dog has specific behavior when it goes off (like he startles and stops what he's doing). Then the next time is will work. I have a second remote in my shopping cart because we need two of them, but I'm not sure if I should delete it and return this one.
2088152
This remote has the ability to be used with multiple collars. The collar is an adjustable buckle with hook style collar. Not sure of the exact size of the collar. I don't know where to get the extra collar. Good Luck.
769547
The collar and the remotes are paired together. If you are familiar with cell phone and bluetooth devices it is along the same principle. It shouldn't effect the other one.
1988466
On the remote you can switch from one collar to the other one directly from the remote. The distance is not all that great about 50ft. If you are 50ft away from your animals you can switch to whichever collar you want and shock. Let me tell you that the shocking power is great i have a labrador and I put it between 1 and 5 and it will not take more than one shock for her to listen.
552414
Yes, I have two different collars with. different batteries. Both work fine
1546901
Depends on which model you bought. We have one for two dogs. There is a black and and Orange collar. On the side of the remote is a black and orange button to correspond to the same color of the collar.
1659923
I don't know; however, I would not try to take the remote apart because you may break it. The the collar is suppose to be a training tool not a controller. Use your voice to train your dog and only hit the vibrate if the dog does not listen. I agree with pun mihok, take the batteries out and work with your dog.
394859
There is not to my knowledge a way to trigger the PetSafe receiver with a remote. I use the PetSafe unit as boundary containment for my dog. I also have on her same collar a second box that allows sound and electric stimulant for training and correction.
1072083
Jonathan is correct. You can add up to 3 collars to one remote. There are 3 buttons on the remote. With just one collar the buttons do momentary, continuous and vibrate/tone. When you add collars each button is assigned to control the continuous stimulation of one collar only.