What do I do if the screen doesn't light up after installing?
900883
The same thing happened to me when I first closed the phone up. You need to go back inside of the phone and make sure those connections are made perfectly and completely. If that does not work , go back and start from the beginning of the directions. If that does not work , seek more professional help.
1138728
I ran into a similar issue but fixed it by plugging it in and holding down the power button until it turned on. You might try holding it for 15 seconds or so.
457245
The whole screen should work. Try unplugging it for one minute and then see if it works. After that I would return it for a replacement. Mine works 100% of the screen.
2041079
We had problems with the screen when we got our unit - It was unusable. Clearly their quality control is lacking. I would suggest you return it. They will offer part credit, but if you insist, you can get full credit.
305303
Send in for a new one...really! Or you could try to fix it by buying new boards; it is not the back light or power supply.
496
The display won't light up since there is no lighting source built inside the controller.
2283021
No, the screen doesn't light up, and you cannot see it in the dark. I will rephrase, my screen doesn't light up, and I cannot see it in the dark.
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
803487
Not if the screen is not lighting up. Most likely you will need to order the lcd display srceen.
699166
Check the connection. It might not be seated all the way. If thats not the issue it may be a defective screen.
1012720
I have never had this situation. I installed the one I got, and it worked fine. There could be an issue with the touch screen control board or the motherboard. Make sure the unit is fully charged.
1802846
If the reason for the black screen is a fault with the screen. Then yes, I believe that's the part u will need to replace the screen.
1713646
My screen does not appear red and I have been running it for a year. I suspect either a video card issue, a wiring issue or a monitor issue. Good luck.
2194880
Please explain. How do I install on a new card and then reinstall if I can't see anything on the screen?
1977391
Make sure your connection to the charger is locked tight. Push it again then check lights.
443119
Press down & hold power button on the side of the unit. Hold for about 3-5 seconds & it should light up.
1092965
It's only the screen. You would need to get a separate kit. YouTube helps too!