I broke the small glass kettle, can I buy a new one ? I dont want to buy the whole stainless steel tea maker
903331
Did you Any chance buy a new glass part? Or did you try some other brand. I wonder which Bodum would fit on the stainless steel part.
903332
You can buy the glass top separately, but it is a different brand. It called "Bodum" and also Uniware Pyrex Heat resistant Glass Kettle Tea Pot 800ml, you can find them here at amazon. I hope this help!
903333
Dear Raya,I emailed Golden City asking for a Stainless Steel teapot (I already had the glass teapot) because I have MS and tend to fall and/or drop things. They were very prompt in their response from Bob, who said I should call 'Tony' at 1(310) 278-2233 between the hours of 10-5, Sunday through Thursday. I spoke to Tony and ordered the Stainless Steel Teapot. Four days later I received the pot. Not only is this a well made teapot/samovar, it is an excellent company whose customer service is very responsive!
55930
I have this kettle but my whistle will not work either and that from new ! ! ! you go figure ! !
731468
Yes, it is! that's why I bought this tea pot -- the expensive one I bought at a store didn't sell replacements. Anyway - go to their website sunstea.com and search for "replacement infuser" and find the one for your tea pot
1325939
You sure can and I did. I think you actually can find it on Amazon...I can't remember if I got it there or at a large hardware store. It's a very standard glass top but be sure you get the right size..if you go into a hardware store measure the diameter of the glass top that you broke so you'll know--ditto for buying it on Amazon. The replacements are cheap and identical.
920015
I don't think you can find one. I came up empty handed in my search. On person somehow stretched an empty tea bag across the spout in order to make it shut off automatically. It needs some back pressure to make it work. I took things apart and discovered that. I had trashed mine not knowing that was what made the kettle shut off. Sorry I am not of much help.
1585255
Yes, no problem at all. The kettle is just excellent in general. I highly recommend it!
346659
The answer is the one that no one wants to hear. These kettles are no longer in production and the whistle and the spinner are not replaceable, so make SURE you have water in the kettle when heating so the kettle is not destroyed. For those who, like me , have destroyed a kettle with over heating, they make great planters.
1687464
I only had this tea kettle for 2 months and the tea kettle knob broke off! It isn't worth the money!!
283756
I suggest you use another tea pot instead of the glass tea pot. I picked my favorite teapot at Cost Plus and have been using it since day one.
223201
i did. the kettle cracked in just 4 months. i don't know if it was from high heat or a defect in the glass.
114152
Yes. I use a different kind of teapot warmer (it's glass) but, I looked the one you listed up and it seems like they all function the same. You should be good. Enjoy :)
1818008
have NO idea, as I said my kettle is NOT working anymore, will boil the water, but will NOT switch off automatically as it's supposed to. Certainly NOT the well made product of old from Russell Hobbs..........................:(
430841
This Teapot is very thin and fragile. I would not trust it on a stove or warmer. I no longer use mine. It is to small and looks like it could break at any time. The tea is good though. Just find some of the other larger, stronger glass pots. Some you can use on a stove. Then buy the tea by the box. You will be much happier.
1314618
Thanks, I never thought of it. I used stainless/ aluminum cleaner in a used Chantal whistle tea kettle just received and I will just boil it out for a couple weeks and use water for when I need extra hot water. Glad you mentioned the unsafety bit. Probably saved me from being a sick puppy, or worse, ha. Thanks so much.
539790
YES! I've had 2 now & they've both leaked after 6 months & rusted on the bottom. And my last one finally just shorted out...the button light will come on, but it won't make tea. Mine have only lasted about a year with heavy daily use, but i'm still ordering another one. This tea maker is my most used appliance. If they could fix the leaking & rusting issues, this tea maker would be perfect.
1873255
Oh Boy! good question.... never thought of that. Guess I will have to reseach in case I need a replacement. Thanks for the question, sorry I was no help, but I DO LOVE this tea pot
1181091
Hi Donna I would say yes there would be a replacement for broken items including the cups. Although I use mine quite a bit have had no problems with anything breaking. Contact Amazon shop site and I am sure they will be able to help you. Thanks Dorothy