ASUS P9X79-DELUXE died 4 MONTHS ago. ASUS sent me 4 " REFURBISHED" DOA replacements with some crucial functions elimiated.How do I get around this?
876665
I would have a computer repair place stress test your power supply. Also if your home wiring has a loose connection it can cause damaging voltage variations. My mother's wiring has ruined several computers long before their time.
876666
You need to take it to next level and complain to their supervisor or above since this is an expensive motherboard. Why are they sending you refurbish boards? It's no wonder why they all DOA
2142316
Google for it. For some reason, it has become difficult to find. Worse case, contact Asus. It's a rockin' piece of kit, so I say its worth the 'treasure hunt'!!!
765805
The last one I bought (Dec 2013) had Richland support. You don't have to worry about the BIOS.
238190
Searching a bit, yes it appears you will need to update your bios :P, is really simple, check this page first http://event.asus.com/2012/mb/USB_BIOS_Flashback_GUIDE/ learn all the steps and watch the videos all, then you can choose your operating sistem here (if you havent instal one use any) http://www.asus.com/Motherboards/P9X79_WS/#support_Download open up the "BIOS" sub menu then under "Version 4404" (or higher) download were it says "download from" click on global and follow the steps from 3 to 6. If you still have any trouble, let me know in here i will be glad to help you :) also there is a chance since you are buying it now that it comes with an updated bios and doesn't give any trouble, probably it will :P, good luck!
507407
Hello Jacob,Probably the BIOS you will get is not the latest one but it is easy to udpate, actually, it is the first thing you should do before installing any software. You can download it from:http://www.asus.com/Motherboards/P9X79_PRO/#support_DownloadHere a quick guide on how to update it:http://event.asus.com/2012/mb/USB_BIOS_Flashback_GUIDE/Hope it helps,William
759152
I had the same exact problem and have pretty much tried everything to resolve with no solution that works 100% of the time. In talking with Crucial, they will exchange the memory even if you didn't buy it direct. But how does one know which memory chips will work without this frustrating problem that occurs even when trying to hybernate or sleep? I've been stalling and hoping that ASUS would update their BIOS and memory handling abilities, but their support is useless for this.
1066193
I'd suggest that youcontact ASUS support. I believe these are not something you can pick up casually, as they are made for the item in question.
363381
Iam not an expert but when I part out a system Ive never had a problem with ASUS if there is any question with the hardware go to ASUS website an ask the techs in support they have allways responded back with advice for the hardware
1165605
I had that same problem, and it turned out I needed a new motherboard. You should call Dell.
776605
Did you just exchanged yours? Mine also has a DOA broad com chip. I'm currently talking with Asus and they're getting back to me with a solution.
1412783
I just got off the phone with a tech support guy who walked me with great patience though download and installing new drivers, etc. Noluck. He's sending out shipping info. I inquired about whether it'll be a new machine or a repair, and he indicated that they might just fix a driver problem or replace a bad card. He seemed rather certain they wouldn't be sending a new machine.Thanks for your suggestions about the personal info. I have done a backup and can remove anything personal and restore later.
1160837
i received two DOA(video card dead on arrival) blank screen when pc was powered.i tried other similar video cards same specs and had no issue,avoid if possible.and my pc is xp dont know if it works for win 7
310942
Thanks, Binx. I actually finally got through the tech line at Asus and they gave me the same advice which worked great. The emailed assistance I received was pretty much useless. Now, if I could only figure out how to make a recovery disc with a USB, I would be completely happy. The directions about hitting F9 during boot up don't work at all.
2080361
http://www.tomshardware.com/forum/259328-28-upgrading-asus-p5bw-board look here probly wont work
435415
Thank you for your reply. I was wondering if there's some problems with my video card hardware, now it seems to be the driver's problem. Luckily other programs works normally. I submitted this problem to ASUS support 1 month ago but get no responce. All we can do is just wait ASUS to update the graphic driver and hope the new driver can fix this problem.
607787
I suggest you contact Crucial. If you were going to use it, I reccomend you to install a fresh build.
1960986
Unfortunately I cannot answer. Would suggest he call ASUS or go to their web page-maybe they have a chat line or help line.