Returning my fake Sophie: Anyone had luck returning their fake Sophie to Amazon if you don't have the packaging anymore?
871260
Yes, I was able to return my Sophie for a full refund. Purchased in May, used in November and returned in December. I did choose to receive an Amazon.com credit, which may have had something to do with the hassle free return. I did have to mail the toy back (without manufacture's packaging), but Amazon paid for the shipping. If the Sophie I received from Amazon was not fake, then the maker needs to rethink quality control. As I stated in my review the Sophie I received was very low quality compared to the one I found instore at a local retailer. Flimsy feel, strong rubber/latex smell, dusty/powdery, paint rubbed off with finger and instantly dissolved away when wet.
1700743
No. my received item is not genuine and official product. i think, it is one of imitaions. If you have a plan to buy this item, i'm completely opposed to do it. Thanks.
2096621
It happened to me too. I contacted the seller and they asked me to email them a pic of the packet, which I did. Then they sent me the right one.
456122
I bought two, from two different sellers. BOTH fake. If it is not sold AND fulfilled BY Amazon pay special attention. You may receive a fake one also.
344120
I ordered this on 30 June and the damn thing refuses to arrive. I am getting really angry with Amazon. Does anyone have any idea of some other place where I can get a good deal on this.
1941757
These are Drop Shipped as are most of our products, direct from the Distributor. I was waiting for some answers from them on other issues today but they never did get back to me. So did it come in just a plain corrugated box or in some other manufacturers packaging? I can't imagine, as large and respected as this distributor is that they would ship anything but the genuine article. Maybe it had something to do with the shipping container and the fit. If you just received it and think that it is not genuine or you may want it replaced, do not use it for now if you have any reason to think it might be returned. I won't be able to reach them now until Monday and if need be I can have them call you to explain. I really don't think there are any knock offs or other brands of that product but we can ask them. Are there any other product numbers, embossed markings that may indicate the brand? There is an SKU for it but I don't know if it is embedded in the material or not. Let me know if you want me to continue to verify this and I will get with them and then back to you or have them contact you. Thanks, Bob Sex-Trix
1399655
I just received my box and it has the code cut out as well as the UPC. I am sending it back . I have ordered this before and it had the code intact, these must be fakes.
472893
I unfortunately also received a fake from Phenomenal Buys. Brown box, not top, and no Hario stamp. I can't believe Amazon hasn't fixed this issue yet!
836895
Hi, Yes this is legit. Just call us at 1-800-827-3680. Our customer service open 24/7. Leave a message and your order number. We will call you back ASAP. You probably got the old packaging. We did improve it on the new packaging.
2094099
I had the same results when I sent them email; that's why I decided to call them. As far as lying, if I don't get my order in another week, I'll know who did the lying/misinforming. Amazon should realize they have alot of competition and I'm willing to pay a couple extra dollars for better service than this. I'm supposed to get my order by the 17th. I'll drop a line here to let you know what happen, if you like.
1368383
I ordered this battery from another seller on Amazon and it was fake. Amazon accepted the return and refunded my money. I haven't replaced it yet because I, too, want an authentic Canon battery. I would hope you can trust Amazon and you can return it if you have concerns about its authenticity.
1239679
I had to go through 2 fakes. The third one was the authentic one. It was going to be my last and final try as well. Guess I got lucky. Also the second one I had ordered was ordered and shipped by Amazon and was still fake.Good luck.
393671
@Steven - Are you sure? My read was that they will take returns within 30 days with original packaging: http://www.adorama.com/catalog.tpl?op=faq#returnPolicy
514722
No... http://www.amazon.com/review/RFDHRXWP79Y6B/ref=cm_cr_pr_perm?ie=UTF8&ASIN=B006X7LV0W&linkCode=&nodeID=&tag= I should receive it in a few days and if that reviewer lied, I'll let you know...
142997
I ordered mine from Amazon, and mine seemed like it was completely sealed, but I'm missing the Secret Service code. My barcode/UPC is still there, and the cellophane looked okay, but no secret service code. I'm wondering if I should return it. I'm not particularly worried about the code, but I do want an authentic product.
472898
I got a fake sold by Broder Scope, fulfilled by Amazon. What I got: Plain Brown boxSmooth glass containerNo lid for hopperGrinder gears look like white plasticCheap paint brush thingReturned to Amazon and I got full refund. I am going to purchase the one sold directly by Amazon now that I see it its only a dollar and change more. Will be worth it to get the real item and save me the hassle of having to deal with returning, getting refunded, reordering, and waiting for shipping again.
804653
I got 2 at different times and they were legit. Return if you get a fake? I'm pretty sure you won't though