thermos carafe not keeping cooffee hot! It is guaranteed for three years BUT how can you get them to replace the carafe?
363954
I agree. The thermal carafe is a major shortcoming; coffee is only lukewarm after one hour. Why is it that my $10 thermos from CVS keeps coffee HOT for 5 hours. One writer has the right idea: heat the carafe with very hot water before brewing. Had I known this I would not have bought this product --- the 2nd Cuisinart appliance I purchased that did not fulfill its promise (the other one being the fairly wretched waffle-maker.) No more Cuisinarts for me!
1760540
Visit Cuisinart's website. They have the replacement carafe for $48. Just make sure to keep the original carafe lid, or you'll have to order that, too.
1902378
As far as I know there is nothing you can do to fix that other than to replace the part. You might find the occasional well-stocked hardware store that would have the part you are after but the better bet would be to contact Thermos directly at: 1-800-831-9242 or visit www.thermos.com. I have been handwashing mine - not sure if that absolutely needs to happen but so far there have been no issues doing it that way. Good luck!
531029
I had the hardest time replacing mine for the same reason. I finally got smart and called B&D; directly. I told them the problem, that I thought it was a weakness in the top design, the model number of my coffee maker. They sent me a new carafe, no charge, within the week--faster than Amazon might have sent it and no charge to boot! The one I bought from Amazon worked, but obvious it was not specifically designed for my coffee maker, as I had to sort of wiggle it to get it seated properly.
1644177
I went to Melitta today and ordered two replacement carafes today for $9.99 each. I was thrilled! Here is the link.https://shop.melitta.com/itemdy00.asp?T1=30+644B
693432
Hi, dear Friend, I bought one, six months Ago, and always make a good coffe, and comes out really, really hot. In his cup the coffe remain hoy at least for 45 min
986854
No I havent. Mainly because of lack of information on doing so. I certainly would not trust the carafe, it way to delicate. Better not to take a chance on the other part either. Zojirushi has a good website, maybe they can help ? I hope you find your answer.
155720
According to "http://askville.amazon.com/find-Thermos-Sipp-16-Ounce-Vacuum-Insulated-Travel-Tumbler/AnswerViewer.do?requestId=78022850", "I just spoke with Thermos customer service and they have a replacement lid in the mail for me, free of charge. I will update again if that doesn't come through, but they were great on the phone. Completely hassle free." Another reviewer mentions that there is a 10 year warranty.
1865935
I have the glass carafe, and they easily develop cracks that you only see as soon as brewing starts!-I never brewed without water, and don't put it on the hot plate until it's cooled off.The replacement carafes (3) were Pricy from BV's Espresso Supply link, and appear to be defective/cracked/... BV rejects!
1782649
Don't know how you managed to bend the band on the carafe - strange. I've had my unit for about 3 years without any problems like that. You can find the replacement carafes for that coffee maker on-line and for awhile they were available at my local Target store. The cost for the replacement carafe will be a bit high in regard to what the complete coffee maker originally cost but that's how it is in the world of replacement parts. Sorry for your bad luck with your coffee maker.
1219432
When I contacted B&D;'s customer service about replacing the carafe--it was cracked/chipped when we took it out of the box--they wouldn't replace it. I don't know, though, if they will sell a replacement. I'm so disappointed in this machine, I'm hoping the carafe will finally break so I can get something different!
123157
A follow up on my last posting about the glass carafe imploding. I contacted Bonavita through their website, explained what happened and receive an email informing me a new replacement carafe was being shipped. Thank you Bonavita! it's a great coffee maker backed by a great customer support policy
1831974
It has done the same for us. Wish I had just returned it during the return window and bought something else. I contacted the company and they sent me a replacement carafe which did the same thing. I am waiting on a third that is currently back-ordered. Glad that it is free of charge but if it never fixes the problem what the heck! If you can still return it I would.. Otherwise contact the company and you might have better luck.
1792729
I went to Melitta today and ordered two replacement carafes today for $9.99 each. I was thrilled! Here is the link. https://shop.melitta.com/itemdy00.asp?T1=30+644B
1466907
Mr. Coffee website sells replacement carafes for about $10 on their website. They charge about $10 shipping for orders under $35 though. So you can get a replacement that works perfectly. Also, there is no switch that needs to be activated by the carafe. I'm sure a regular plactic 2 quart pitcher would fit in a pinch.
1536509
According to the manual, a new carafe costs $60.00. No bargain there. Customer Service 1-800-767-3554
327815
The only answer I could find is the customer service number for Bella / 1-866-832-4843.Hope that helps, my carafe could break and then I would have to look for or call for a replacement myself.