How do you remove the comb? I can get the battery part off but not the comb part.
897316
I didn't get it off. Didn't realize it came off. it's just making this low humming noise and won't zap.
897317
To remove the head of the RobiComb off of its base, firmly hold the RobiComb base between your thumb on one side and your fingers on the other side. Take hold of the sides of the white plastic housing and teeth and do a combination of pulling and rocking side to side. Repeat these two motions until the white plastic housing with the teeth comes off of the base. If have any other questions please give our Customer Service Team a call at 1-888-994-8213. Thanks for choosing the RobiComb!
897318
Go to www.LiceGuard.com they will demonstrate with a video on how to take apart and wash. Their video is very helpful.
1812211
I have not tried it, but since you purchased one, try unscrewing one of the ends and see if the battery is removable. it takes a special battery which should last you a long time
561122
Sounds like you got a defective tube. How are you trying to use it? The part with the brush/comb on the outside unscrews and pulls out, like a regular tube of mascara. The brush/comb are for separating lashes, etc.
1117796
I have one battery and mine is tough to remove as well. Try lubricating the area.
1269030
I used a "rat-tail" comb to clean the hair out; product build-up is another story. I tried using a toothbrush, but the bristles weren't stiff enough to get everything. Got the worst of it cleaned up, and continue to use it, just cleaning it occasionally. (rubbing alcohol would probably work okay).
1753859
I suppose you could use another brush or a comb, but removing it by hand seems the easiest method to me.
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.
1091749
There is a tiny tab that you have to push down when removing the wire from the battery. try using a pen to do so. It is located between the wire and where the metal clip connects.
2216000
The battery in mine came in a separate box inside the larger box. By the way, in my particular unit, the battery is a too-tight fit in the trimmer & it is difficult to remove. I have to use a flat tool to pry it out each time.
1259630
Ha! Funny you should ask because I have to change my battery also. If you look at your two ear pieces you will notice that half of one is half black and half green. That is where the batteries are located at. Gently, with your fingers, push up and that black cover should move and then lift it off. Once you are done make sure that you snap it back into place and that it is firmly secured.
2076730
you can fix the battery yourself. if you have about 10 mins and a soldering iron. 1.use a small razor knife, work around battery casing cutting through the glue. corners are the hardest part. dont cut all the way through. be careful not to cut your pinkie and use care when trying to open casing. Just go slow and dont force anything. you need the old casing!!!!after opening clean off ledges on casing. the batteries have a part number on them. go on line and buy a couple. under $3 apiece. use solding iron to remove and install new one/ones. note how they are wired up and install same way,,, put back together and use just a dab of crazy glue. peace you can fix the battery yourself. if you have about 10 mins and a soldering iron. 1.use a small razor knife, work around battery casing cutting through the glue. corners are the hardest part. dont cut all the way through. be careful not to cut your pinkie and use care when trying to open casing. Just go slow and dont force anything. you need the old casing!!!!after opening clean off ledges on casing. the batteries have a part number on them. go on line and buy a couple. under $3 apiece. use solding iron to remove and install new one/ones. note how they are wired up and install same... » Read More you can fix the battery yourself. if you have about 10 mins and a soldering iron. 1.use a small razor knife, work around battery casing cutting through the glue. corners are the hardest part. dont cut all the way through. be careful not to cut your pinkie and use care when trying to open casing. Just go slow and dont force anything. you need the old casing!!!!after opening clean off ledges on casing. the batteries have a part number on them. go on line and buy a couple. under $3 apiece. use solding iron to remove and install new one/ones. note how they are wired up and install same way,,, put back together and use just a dab of crazy glue. peace « Show Less
1338515
Yes, I took it apart and found a new battery online. The tricky part was getting the rubber bumpers off so I could get all the screws out. BTW, the B&D; people told me it couldn't be done.
743432
I had the same issue. I am going to try to use a different five prong screwdriver to unscrew the battery. Good Luck!
1501475
Here's a tip from a user that successfully replaced the battery for this unit.MediaBaron says:I had one of the older non-replaceable battery models. I was able to carefully tap a razor blade around the seam to separate the top and bottom half, replaced the batteries and put it back together using a hot glue gun so it could be easily be taken apart again. This far from an approved process but if you're going to throw it away anyway give it a shot. I gave it away to someone who's wife was going through chemo and bought the model with the replaceable battery before they were discontinued. It wasn't pretty after the hot glue but it worked. Here's a tip from a user that successfully replaced the battery for this unit.MediaBaron says:I had one of the older non-replaceable battery models. I was able to carefully tap a razor blade around the seam to separate the top and bottom half, replaced the batteries and put it back together using a hot glue gun so it could be easily be taken apart again. This far from an approved process but if you're going to throw it away anyway give it a shot. I gave it away to someone who's wife was going through chemo and bought the model with the replaceable battery before they were... » Read More Here's a tip from a user that successfully replaced the battery for this unit.MediaBaron says:I had one of the older non-replaceable battery models. I was able to carefully tap a razor blade around the seam to separate the top and bottom half, replaced the batteries and put it back together using a hot glue gun so it could be easily be taken apart again. This far from an approved process but if you're going to throw it away anyway give it a shot. I gave it away to someone who's wife was going through chemo and bought the model with the replaceable battery before they were discontinued. It wasn't pretty after the hot glue but it worked. « Show Less
1518607
There are screws on the handle that you need to remove and the battery compartment is under that part that you will remove
29392
There is a tab you push against with a small screwdriver in the slot on the bottom of the unit, which will allow you to "pop" it apart, giving access to the screw mounting holes and battery compartment. Pull the unit apart with your nails while depressing the tab. Good luck!
1271731
Push in the little plastic piece on the side with a screwdriver or butter knife. .its gonna be semi hard to get off..then put in one end of the new one and pop it in like youd do a roll of toliet paper..theres a square plastic piece that holds the knob on the brush, all you have to do is pull it apart