I've put new batteries in twice and its still won't switch on. I can't find the battery compartment cover - could it be because of this? Xxx
893686
I bought this Christmas 2012. Nothing I did would make it turn on so I returned it.
893687
I don't think so cause the one I bought for my daughter worked when she lost her's for awhile to. It might be something else. Sorry I couldn't be more helpful? If you can get one try getting the adapter to see if it works without batteries.ok
893688
I don't understand how you can change batteries twice but don't know where the battery compartment cover is. Anyway, on the pink plastic on the back (visible in the picture) there is a circular button to press that activated the light. Additionally, on the lid to unscrew to insert battery on the uniorn's tummy youlwill see a switch. Push to the left so it lights for 20 minutes and cut off after.
893689
Xxx? not sure what that is.If you separate the Velcro strip on the bottom of the pet,there is another piece of clothe that flaps over the battery case. Unscrew it with a small screw driver,& put them in. they should fit,but put them in 2 different directions. If you put them in the same, it won't work.
796623
I had an issue with the switch mechanism. When hooked directly to the battery, life is good. But when their switch is put inline, it doesn't. I replaced the fuse to no avail. I think got out my ohm meter and checked the fuse and the switch. The switch turned out to be bad. I'm now left with either returning the whole thing or just rigging up a toggle switch that I can buy at Home Depot.
1617987
You need a small screwdriver, I believe a Phillips head, to open the battery compartment. You can replace battery. If it still doesn't turn on then you need to send back to replace.
506219
I can't get the back off of mine, either. I've tried off and on for 2 months to remove it. However, I've not been able to locate batteries, so I've given up trying to remove the back cover.
218787
Be careful when removing or replacing battery cover if the little black tab on the back breaks it won't work and if the lid isn't on correctly then it won't work. there are two tabs which both have to be pressed for it to work and the lid does that. Also, don't use those really cheap light batteries as those are really for remote controls and such, not motors.
1472145
There's a switch on the bottom that you turn on. If it doesn't work, it's probably defective just like mine was. Mine never worked. I tried putting in brand new batteries so many times and it never worked. Super disappointing. Send it back for a refund.
1622703
I would immediately send it back. It has to be defective. My two batteries work just fine. They take the charge and hold it until you are ready to use them. Sorry to hear you had trouble. These are hi-tech units and I do suppose that they are a little temperamental.
667089
remove the batteries and put them back in again, it took a little bit of time to get it going but eventually it took. good luck
1968236
Check to make sure batteries are installed properly and are not faulty. If it still doesn't work return to the place of purchase and let them work it out for you. If faulty will need to be replaced.
1307590
The item may be defective. Did you check the battery compartment to see if there is piece of plastic or cardboard which prevents the batteries from connecting until ready for use? If you still have trouble getting the item to work we recommend that you contact the seller which you placed the order with so they can assist you further. We hope the issue is resolved soon.
547580
If you didn't twist the back after removing the screw then you likely broke the little notch that holds the backing on tight. I did this to a few when changing the batteries. However, when I put the battery in and turned it on the battery stays in tightly. I just pressed the battery in then turned it on (because I like them to come on the same time everyday; I leave the switch at "on" all the time.) I guess you could try taping the backing on but I haven't needed to do that.
307477
did you check that the batteries are in right? Maybe it's a defective one? If you recently got it, you could get a new one
886313
We took the batteries out, put cover back on and tried pushing the button but it will not open and only says "goodbye" Help!!
731798
mine won't even make a noise when I put it back together after trying several brand new batteries.I need it but seldom got to use it, and now it is headed for the trash. Lucky you that yours even still turns on.
487721
I have had mine for a year and a half. I am on the same original batteries. Maybe try reversing the batteries around in case the inside wires are crossed. If they still don't work, contact the seller for an exchange or refund. I am sorry this is happening to you :-(
945039
Try taking out the batteries and putting them back in or replace them all together
754622
Pushing the button on the battery case is how mine turns on and off. Possibly try changing the batteries? Not sure what size it takes though.