Where can I buy just the A-Base plate...mine is getting very warped. I did try putting it in the oven like someone said but I was afraid to do that...
890798
As far as I know the ABC plates only come together. I have seen them on Amazon and at JoAnn fabrics.
1620464
One of my plates broke also. I called Amazon and they sent me another box of plates . They had me send the old box of plates back along with the broken one.
771308
I have looked and looked, too! I even looked at "Corelle replacement dishes" similar.com and there were so many plates I got exhausted looking for the one I wanted! If you find out, let me know. I know Walmart has them cheap but I never see my pattern there. Guess I could order it? Hope this helps. If you find out, please let me know!
1083627
There doesn't appear to be any warranty. Mine arrived missing the upper plate. When I called the company, the guy acted like I had interrupted his nap. He informed me that they quit making those six years ago. As far as a replacement plate went, I could go pound sand. Do I sound pissed?! I returned it and bought a different brand. Hope this helps you. Needless to say, I will never consider purchasing anything with their name on it.
1530728
I tried to purchase replacement parts as well, to no avail. I ended up just purchasing another entire unit which only lasted 11 months. I do not believe the product is meant to last long term. I gave up and bought a toaster/broiler oven.
1600756
I would contact Leifheit company & explain that it cracked on 2nd use & ask then for a replacement base you can find them by doing a google search then click on the contact that's where you can explain your problem. That's the only way I know of to get one, good luck. Rose
1766588
Once it warps unfortunately not much you can do. This cutting board requires a good coating of oil and wax to keep it in good condition. You may want to contact manufacturer and see if they will replace.
2272001
I would like to but I only have the one that is on my cooker. I have found them to be hard to deal with myself. It just so happens that a friend of mine bought the buy one get one free special. Since she went for that offer,they would only give you one set of utensils. I called the number I had gotten off of the internet and the gentleman said I had the wrong department and he connected me to the right department but, honest to goodness I waited to talk to someone about ordering just the utensils and some of the other acessores for mine.This is no joke but after waiting on the phone for 15 minutes or more I just hung up the phone and gave up. I like to fix omlette's with mine but there is a problem with that. When I go to make omletes the bottom is done but the top is still like raw eggs. I have seen the commercial but what I find kind of strange that they can cook a steak in it. It looks like to me the bottom would burn and top wouldn't get done? What I find strange is that they don't even use a meat thermometer to check the internal temperature. That is very risky. Someone could get really sick eating food that hasn't met the health standards. I am going to use mine until it dies and then I will have no further contact with the company. Maybe someone that has had better luck with theirs would be able to suit you. I am sorry I couldn't be of any help.
865575
Unfortunately the "PLASTIC DOME" is expensive when you include the shipping charges. You will have to go to the Nuwave website and order the part. That is why I purchased a completly new unit instead of ordering the dome. It was going to be around $70 total. If you order your Nuwave from the manufacturer, it is replaced for no charge, just shipping however the complete oven cost more. Hope this helps
1775015
Buy them separately, it be easier for you to go to a local store and buy few plates :-) and save money
2165322
I have had several of these units throughout the years and currently have this same unit myself. I'm not exactly sure how long I've had this one, probably around two years give or take. I'm still using the original plates but I don't use mine daily either. It sounds like if your unit is working and you've cleaned the plates, it may be time to replace them... Not sure what else it would be.
214494
It's best not to microwave it because of the sensitive sticker that changes design. I microwaved mine and it eventually stopped changing. Now it's just an overlay of both happy and sad. =/
339839
I would contact the manufacturer. It might melt if the temps are above 400. I sit hot pots on it after removing from the stove...but I would think a hot plate and oven might put off higher temps.
434128
I had the issue with the plate fitting right from the start. It would keep coming off the thing that turns the plate. Seemed too big for the microwave. The plate fell out because of this and broke. Now I need a replacement. -_-
22893
I have not had that problem with mine, look around the metal plate under aluminum bowl and see if anything got in there that's melting or burning.Have you tried calling customer service about this?
1008549
Dear K. Beene....This is very tricky indeed. The most important thing is the quality of your dough. It has to have a good consistency and that means you have to have the dough very soft indeed. The best and the most ideal way to avoid the tortillas sticking to the plates, either upper or the lower one, is that you make sure that you set the temperature to the MAX and do not lift the upper plate immediately but leave it for at least 20 seconds and then lift the upper plate and having done that you will notice that the tortilla had not stuck to the plate and now the tortilla is ready to be flipped. I hope you will find this suggestion suitable and workable. I did exactly this way and it was okay. Try it and I am sure you will succeed in your efforts. Write to Amazon about your experience after applying this method......farhatullah sharif
1306316
When new the bottom plate may be difficult. But is does pop off. Try a little olive oil to grease it. It will come off.