I bought this pepper mill, the domed top is very loose and moves around a lot, is this normal? If so, I want to return it.
882160
Same with mine. It seems to have been designed that way. It doesn't cause any inconvenience. A more complex design would make it much more difficult to load the pepper.
882161
When the top nut is screwed down adequately there should not be any wiggle...
882162
It should move a little but it is without a doubt the best peppermill I have ever used. Everyone I have given this to As a gift has come back to me and told me how wonderful it is, and these are people who do a lot of cooking!
882163
This is by far the BEST pepper mill on the market. The top can spin and jiggle straight up and down a bit, but this top is only used to keep the peppercorns inside and there is no need for it to have a snug fit. You'll be sorry if you return it.
882164
It's designed to fit somewhat loosely so that the dome can slide out easily when you need to refill it. You may try tightening the nut on the top a little more.
302462
No, it is not normal. Return it to vendor and let Amazon know it is defective and could cause harm. Your return shipment fee could be waived since return is not your fault.
1421040
I have and use about a half dozen of the grinders, but have never had a problem. Are you grinding something very tough? It might have worn down the ceramic mill. Metal grinders are best with the tough items like peppercorns. I use mine to grind coarser herbs or dried peppers.
2222659
As you can see by the other responses it does adjust. As someone else pointed out it does not always hold the setting, this may be the way one holds the mill when grinding. The size of the flakes may also depend on the type of pepper used or what one is used to. For me it gets the larger flakes just the way I like them.
2255571
No. One of the two in our set works itself loose occasionally. Now that we know it can happen (the first time, we spilled pepper EVERYWHERE), we just check it occasionally and tighten it up. The other shaker doesn't have the issue, so I guess it's a quality control problem at Oxo. We still love these grinders, but it is an annoyance.
711607
It produces fairly finely ground pepper, like any other typical pepper mill. There is no way that I'm aware of to adjust the grind. For your purpose, you may want to purchase an inexpensive coffee grinder and use it exclusively for grinding spices and herbs.
1150306
sorry for that happening to you. i can't remember but I don't think mine arrived that way. You may have gotten a machine that someone was actually using thus the grinds all over the place. I'd phone the company you bought it from and the rancillio company.
2075774
The salt and pepper mills both refill the same way. The silver top just slips off. I actually store my mills upside down to keep extra salt and pepper from dusting my counter top. Hope this helped.
231854
the section where you can see the pepper/salt is made of some kind of plastic or acrylic. The stainess steel you see above that is just a sleeve as the pastic goes all the way up to contain the salt/pepper. I've found the sleeve to be poorly glued. This is fine a salt mill... but the output w pepper is so low that you can't use it in the kitchen, only on the table for a light dusting of pepper
1779333
There's a device on top that you tighten or loosen to adjust the coarseness of the grind. After owning for 6 months, I would not recommend this product.
1096469
My grinder is in basemant with another things when I missed return time. I did have problem with grinding wheal. After every grinding was too loosen or fell of place.
1586571
I'd send it back. It could be old, or melted and re-solidified. It's supposed to be creamy, not grainy.
590300
Hi Mary - I bought the salt and pepper mills a couple of months ago. I was *very* happy with their appearance, but couldn't quite figure out the battery insertion/unit assembly/disassembly. I just defaulted to the company's web site: http://uk.russellhobbs.com/pdf/12051-56_salt_and_pepper_grinder.pdf where all questions were answered - including how you adjust it for the grind size. I *love* this product and hope you do too. Thanks, Lele
1000268
I found that when I tighten my cap down too tight the ring won't move.. If I loosen and tighten without cranking it down hard the ring will turn... Hope this helps
1570061
I ordered the pepper mill and received the salt grinder. The company did not offer to send me the pepper mill. You may have the salt grinder if the top is the only thing that comes off (where you fill it.) I already have a pepper mill and I love it. I was buying it for a friend. Try to order it from another company.
223115
You have to sort of wiggle the glass jar in order for it to fit properly. It shouldn't be making a grinding noise. However it is a loud noise. I would exchange it.
2041135
Julie: Just pull the top silver piece straight off and fill. Be careful as today I filled my pepper grinder and I pulled the top rather firmly and some peppercorns flew when the top came off. My fault as I was in a bit of a hurry. Hope you enjoy the grinder. Do you have both the salt and pepper ones? I have both. Had to order from two different vendors, but love them both. They are well worth the money spent. Enjoy!