Do you know how to reset it to a new day of activity? After my first day of use, I did the sleep mode but it's still on the same amount of steps??
901263
It should just do it if you hold the button until it flashes dark blue. If it doesn't there may be a problem with it. Email the company and they'll send you a new one.
901264
Hi Stephanie, I suggest you return it while you can still get a full refund. They have Zero customer support. I will NEVER purchase another device from Skechers. Ever. There are plenty of other devices to choose from that you will be happy with.Perry
66242
you can edit your steps. I do it at night when I load my band up. It is great to beat your goal and adjust your new one. Your calorie intake is your responsibility. The more steps... the more calories you burn. I hope I helped you!
875074
I dont know. Mine resets at midnight every day, as I'm more concerned about each day's total. I know I'll never walk a million steps in a day! :-)
798739
Todd's experience above matches mine. I puts it in sleep mode but will not be cause it to resume.
1539419
Is it plugged in when you boot it up? I believe you can also reset it by hitting the power button and volume + at the same time and hold for at least 10 seconds. If that does not work... send it back.
1527729
It shuts down after 10 minutes of non-use, I suppose to save on battery. I'm not fond of this feature, personally. If it shuts down sooner or while in use, then try to re-pair.
1386616
To be honest..I am still having problems with mine correctly doing steps..calories it does well..but steps I have trouble with.
313394
My unit works great , i use it every day. I would hook it up and charge it completely. I do not remember how but there is a reset to factory setting process. Also google the issue and you may find an answer, there are so software updates available for it.
301592
I sent mine back as I could not reset it. Also because it would not accurately count my steps. Sorry.
384677
Have you tried unpluging the power cord of the minitor and plugging it back in? It has a messed up sleep mode and the only way you can get it to display it when I turn my computer on is by doing that... its ridiculous I know
374188
I think it works that way. I notice it go to sleep mode after a while if no activities. There are couple settings at the bottom of the speaker for sleep mode settings. I love this speaker.
1291599
Same here. I think I just extended the sleep mode until 30 minutes (did it yesterday) and it appears to have corrected it.
1580821
You have to reset daily, although I have not messed with it to see if there is a setting that could be changed to make it reset daily.
1643376
It does track while you're sleeping that I've noticed. At midnight it resets automatically and when I get up there's a calorie count. It's different every day I look. I haven't looked at the calorie count when I'm sitting down so I'm not sure if it does. I've been focusing on my steps for the day. Ill have to check it out. I hope this helps.
1748930
I chiecked with Invellop. The wake/sleep problem is now fixed. The following is their reply.Yes, it has been fixed. The black once is available at this moment, and colored once will be available this Saturday. Sincerely,INVELLOP
476860
I also don't know anything about a sleep mode on mine, I usually (if I remember) turn mine off when I leave work and over the weekend.
1549991
Gary, I was hoping to hear from you!!I left it off overnight - when I turned it on in the morning, it resumed (was in pause) at the same song that I have been listening to the night before. I needed only to press pause to resume!Hope this helps you.Happy to assist...these forums are wonderful!Jerry