I finally got it open but I think it is not functioning. Did it come with a battery? I am not good with technology.
881815
Sorry Nilda, the one I bought for my grandson as a Christmas gift was not used until several months later when his family flew out to visit me, by then it was too late to return it and it didn't work, it just spun around. If I were you I would return it while you can, ours was just a piece of junk!
257592
Mine did not work either. I returned it and ordered batteries from another vendor. They haven't arrived yet. I suggest returning it.
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
1472145
There's a switch on the bottom that you turn on. If it doesn't work, it's probably defective just like mine was. Mine never worked. I tried putting in brand new batteries so many times and it never worked. Super disappointing. Send it back for a refund.
87299
I had the same problem and had to return the battery. I went and purchased a whole new unit. Careful if you order a battery because if you have to return it, Amazon doesn't let you because it is a hazardous item. I went through a lot trying to return it to the vendor. The one I received was also broken. Good luck.
2053964
If I remember right, you had to open the battery door thingy and there was a piece of plastic that you needed to pull out. I could be wrong though. Otherwise maybe try pressing the reset button? Just an idea.
578817
no there is no battery , maybe it is not plug in properly or the wires are cut , check it again if it happen again send it back .
1370044
Mine is a gift so it hasn't been opened yet. Thanks for the warning. I'm hoping mine works like those who commented earlier.
2123201
It needs it's battery replaced. Make sure you check it to see if it still works after you replace the batteries though; sometimes mine have needed to be reset after.
892079
I just had the same problem. GRRRR What did you end up doing to get it open?
260182
I had the same issue. I had to wiggle it a bit. Ot worked for all of 1 hour. I suggest getting a new one and return this. Sorry about that
1819387
I didn't. I took it out of the box, put some batteries in it and it worked perfectly. I'm not sure why yours didn't work. Sorry.
214870
Don, sorry forgot to say I didn't have to put in battery, and I've looked to see if any opening for one, I don't see it. So I assume just usb is sufficient. Hope that helps.
688791
Read the instructions and make sure everything is being hooked up properly. If that is not working I would try a new battery or send it and exchange it. I have had zero problems with mine so far. I hope this helps.
430860
I dont know why you are having that problem, i had no such issue. Once i plugged it in using the cord that i received with it, it picked up just fine and i was able to open it. My advice woukld be to contact the seller and explain the issue you are having.
2279484
Yes, I am in the same boat as you are. There was a battery terminal missing on mine in the inside of the battery pack. Called the manufacturer they said take it up with the people you bought it from, and so I did. I'll be returning mine for a full refund. Lots of disappointed people on this one, I'd say. On Christmas, too. Good luck, ya'll. But I'd say yes, there probably was a whole shipment of these that were defective...
1724812
maybe, your software/firmware might need refresh and or update, if still not working after that then yup it's probably dead...(might try new fresh batteries too....)