what is the warranty on these lounges! Mine have completely fallen apart and it has not even been a year...
891662
I don't know sorry yours fell apart ours looks new and we have had it for a year now it's been out in the Florida sun and it's still going strong
891663
Wish I knew. Mine are no better. It was this item purchase that made me NOT buy furniture on the internet ever again :(
1379318
I believe they have something about warranty on their site. I really don't know for sure . . . I'm just a customer like you.
1148580
I hate mine. One month after purchase the bottom dropped out of one chair and the company told me I would have to pay shipping both ways to get it fixed. They are NOT good quality chairs. My husband is 6'2" about 250lbs, he will not sit in them for fear of breaking and he says the are very uncomfortable. These four chairs are now sitting in my basement collecting dust.
211488
The warranty is triggered if you can show a crater in a picture with nothing on the bed. The problem is that the foam looks fine with nothing on it. But if anything (even my cat) gets on it it sinks and is totally useless. (It would be better to sleep on a beanbag chiar!) But they will not accept this
1404264
I'm not a seller but I have dealt with this company and their sellers. It is really screwed up. I wanted a new top. They said after two years of production they don't make the same color top. So they sent me a light gray top. That really doesn't go with the cushions at all. My mother in law took apart the top piece by piece and was able to make a new one in the right color. It was pretty easy and cost less. I was beginning to think I needed to buy a whole new swing, like they were disposable or something. 4 years out side and it is still going strong. They are really nice swings except for the fabric. Good luck I hope this helps a little. I'm not a seller but I have dealt with this company and their sellers. It is really screwed up. I wanted a new top. They said after two years of production they don't make the same color top. So they sent me a light gray top. That really doesn't go with the cushions at all. My mother in law took apart the top piece by piece and was able to make a new one in the right color. It was pretty easy and cost less. I was beginning to think I needed to buy a whole new swing, like they were disposable or something. 4 years out side and it is still going strong. They are really nice swings except for... » Read More I'm not a seller but I have dealt with this company and their sellers. It is really screwed up. I wanted a new top. They said after two years of production they don't make the same color top. So they sent me a light gray top. That really doesn't go with the cushions at all. My mother in law took apart the top piece by piece and was able to make a new one in the right color. It was pretty easy and cost less. I was beginning to think I needed to buy a whole new swing, like they were disposable or something. 4 years out side and it is still going strong. They are really nice swings except for the fabric. Good luck I hope this helps a little. « Show Less
973285
The chairs are brand new. Not sure about the warranty. Ours have held up pretty good. We do have to tighten the legs up every once in a while. But they are a great buy and look really good.
1625287
Not sure on the warranty, great support available with Logitech. The best headphones I have ever owned! Better than Beats or Bose for sure.
55520
That's the million $ question. Apparently if you read through all the comments Amazon should be the one to honor the warranty as they are the seller/mfgr of the product. I couldn't find anywhere who actually makes the product. Rattan wicker started breaking apart after one year. Very unhappy. As I live in So. Cal I use my outdoor furniture year round. It's funny because two chairs that are not in the direct sunlight are still ok.
1650429
the chairs are very nice - I do not believe there is a warrantee - I have heard that people who have issues past the 30 days w amazon have to send the product away - at that point - its not cost effective as its very heavy...
973286
The chairs are brand new and require assembly. Instructions and hardware are included with the packaging, but I don't think there was a warranty with them. The manufacturer may possibly have a blanket warranty policy, but there was no paperwork along those lines included.
309438
I don't know if it comes with a year warranty, but after about 13 or 14 months, mine disintegrated. So, juuuuuuust out of the warranty period (if there was one), mine fell apart.
1181257
I would not recommend this manufacturer. I have had mine 6 months and I can already feel the wiring/springs in the cushions. It is lower quality than expected and the customer service was a nightmare.
1494513
That is a difficult question to answer, as I have not had a problem with mine. I also purchased the protection plan, as it was only like $10 and office chairs are notorious for either lasting forever or breaking after a few months. I wish I had more info for you. Perhaps try the manufacturer and see what they can do, as I am pretty sure it has at least a 90-day warranty, if not a year. Good luck!
1069551
If you ask because you're thinking of buying this stool, I can highly recommend it. I've had mine for 18 months now and I love it. I don't remember if there was a warranty on it. If you ask because you have received a defective product, you should return it to Amazon.
761474
Hi. I ordered this futon a little over a few months ago and I have already purchased a new one. The main seat wore to the springs already, the leather has broken open in the same area and the trundle pops out of place very easily and often. Both while being fully elevated and slightly with the easiest tug. I wish I'd never spent this much money on a waste of materials. I would suggest you purchase something else in all honesty. I can email pictures to show you further if you doubt it. (It is really nice the first few days, and lovely to look at before it tears open in the seat.) Worst money I ever threw away Hi. I ordered this futon a little over a few months ago and I have already purchased a new one. The main seat wore to the springs already, the leather has broken open in the same area and the trundle pops out of place very easily and often. Both while being fully elevated and slightly with the easiest tug. I wish I'd never spent this much money on a waste of materials. I would suggest you purchase something else in all honesty. I can email pictures to show you further if you doubt it. (It is really nice the first few days, and lovely to look at before it tears open in the seat.) Worst money... » Read More Hi. I ordered this futon a little over a few months ago and I have already purchased a new one. The main seat wore to the springs already, the leather has broken open in the same area and the trundle pops out of place very easily and often. Both while being fully elevated and slightly with the easiest tug. I wish I'd never spent this much money on a waste of materials. I would suggest you purchase something else in all honesty. I can email pictures to show you further if you doubt it. (It is really nice the first few days, and lovely to look at before it tears open in the seat.) Worst money I ever threw away « Show Less
535283
I do not recommend buying from this company. I have complained multiple times about the fact that the seam on the seat started splitting the first time I used it. And to date NO REPLY! Terrible customer service. I HATE being ignored. and I live in Canada, the cost to ship it back would be horrendous. ALSO, I was overcharged for 1 chair. NO reply either!
433005
Tom, I'm not sure what the warranty is. I can say that I've been using it for more than half a year with no problems. We do not transport it, but I do take it down and set it up weekly so it can be cleaned under. Keith M.