Has anyone else had a problem with the battery holding a charge? Can you replace the battery in the monitor? Our warranty was up June 25. :(
905132
I just looked at mine and it does not appear that there is a way to remove the battery. However if there is a battery store in your area perhaps they could look at it and see if a replacement is possible. Another option would be to google battery replacement or check with samsung. Good luck.
905133
I would call Motorola's customer service phone number. I've dealt with them in the past and they are super helpful, even replacing cameras that have gone out of warranty.
1779709
Mine never worked at all. My advice would be to do like I did: request a refund, then throw this battery in the garbage and spend a few bucks on an Anker or other decent brand. :-) Seriously, you may want to remove the battery while the computer is plugged in and see if it changes anything on the status display. If it changes, you know the battery is bad, if not, I would suspect a problem with the computer.
1987041
If you are asking why the battery will not charge, I had a similar problem with 2 of the three I had purchased. Apparently there was an internal problem, because I updated the BIOS as was suggested and that did not fix the problem. Ultimately they had to be returned to the manufacturer for repair.
1397004
There were a couple of dead pixels on the screen. I know I could have shipped it to Asus. But I kind of have an issue with having to ship a brand new laptop back for "repair." The laptop itself had no problems, and I am quite pleased with it. I honestly cannot find one problem at fault with the laptop. The dead pixels on the screen is an issue any LCD panel could have, so I don't place blame on them.
2214556
Sorry to hear you are having this issue. So the display is not working at all? No blue light? If so, there is definitely something wrong. I will send you a message to discuss replacement.
2059133
Sorry for the tardy reply. I purchased this monitor earlier, but find no paper insert showing warranty details in the box.I did check on newegg web-site for warraty details for this monitor and find that it has a 3-year manufacturer limited warranty on parts and labor.I hope this info helps.
1261160
The battery will only last an hour or 2 when not plugged in. They state that in the owners manual and I have tested it myself. I will tell you though the monitor is amazing and I love it!! It is super easy to set up, has good night vision and great sound. I am very happy with it!
153954
I would write amazon directly and they are good about working things out. I have used my monitor for many months and have no complaints. Could be the item itself is faulty. Also try notifying the company who made it.
1864402
Did you put the battery in? The meter on mine quit working after a year or so but unless you record your mileages and times ii's no big deal at least to me. Otherwise call the company and request a new monitor
1109931
Just started to have a problem with charging at four in the morning of course. Tried taking out and putting the battery in, nothing. Got it to work as long as it's plugged in but disconnect it and it died. Just tried the suggestion from Mommy Jane and that little red light kicked on. So grateful. I know we need to get a new battery. Just doesn't hold a charge like it use too. We have had ours for over a year and a half and we like it very much. A few gliches but no real problems.
2170331
I don't know what the guarantee is. I didn't save the consumer docs. As for replacement - there are 4 small screws on the back, so it looks like the back comes off, giving access to the battery. I never tried it, just bought a new monitor.
726865
To my knowledge you can't just replace the monitor. Our first monitor stopped working after a year of use and when I asked for a replacement (from Summer Infant), they said I needed to send back the monitor/video as it comes as a set. The "replacement" died after 3 weeks of use, and we were sent another set to replace that one. We'll see how long this one lasts...
1699343
Try removing battery and replacing it. If still no charge, yes, replacing the battery was worth it for us after several years of hard use.
423624
I'm not sure I understand the question about the warranty. However, if you purchase a new monitor it will come with the Dell Manufacturer's Warranty and Dell Support. I've had my monitor constantly running since I purchased 4 or 5 years ago and had no issues. Note that this was also a replacement monitor for another large LCD that died well after 5 years or service. I expect this monitor to continue for another couple of years or longer
1856019
My battery would not hold a charge. I returned it within the first thirty days. I could sit and watch the battery drain while looking at the computer screen.
1155943
Call the company from which the monitor came from. They will validate your warrenty and issue you a RMA number. Then you will be able to send the monitor back to the company. They will either repair it or replace it.
292901
Had a similar issue; it had to be replaced. Based on what I was told when I called them, the initial batch of these went out with this sort of problem. In my case, while it still worked, it would no longer charge and was not recognized by the computer's USB port (I tried it on several different computers). As I recall, mine did not have a model number on it, which was their indication that it was one of those in the first batch.