How do you clean the heating pad. I am starting to see white stuff on it and when I wipe it with wet towel, the towel is orange in color. Is it safe?
865134
Mine is the same way. We have hard water in this area so I figure the residue is left over minerals after the water is boiled away. I just wipe with a paper towel. It hasn't been a problem.
865135
I've had a similar experience. I suspect it has to do with minerals in the water. Assuming it comes from your tap water, it should be safe. If you really think this a problem then you could try using distilled water. I'm not a chemist, but the heating surface appears to be Teflon or something similar. So I typically remove the discoloration with mild soap and water, the sooner after it's cooled enough the better, or with some vinegar. As for safe, I use my regularly and have had no problems.
865136
hello frank,i did not keep this item returned back to the seller last time already. it's not what i want. you can clean up with water but if you see the orange color then maybe it's not good for your health if you don't want get sick later on. the orange as you see that will affect to your health act of burning electronic shock in this item .you're should exchange or return it to the seller. i do not have this item more in my place here. you can cook egg with the food steamer machine.
865137
Those are minerals found in your tap water. They are ugly, but are no health hazard. Orange would indicate iron in your tap water. After it has cooled some, pour some vinegar into the heating pan and let sit for a while. It should loosen up any of the mineral deposits and easily wipe clean again. You could use distilled water, then you should not have any deposits to worry about.
865138
I have the same issue. I think the white build-up and orange or brown staining on your towel is burnt residue from suspended particulates in the water and/or from the egg shells. I switched to using distilled water and still have the problem, but much less so. I don't think the residue is harmful. I use a damp no-scratch scouring pad with a dab of dish soap, then scrub and scrub to remove the residue, then use a clean damp towel to clean off any remaining soap.
865139
Clean the mineral deposits with vinegar - it dissolves them. Do the same for your faucets & showerhead too.
1655706
Have you tried cleaning it? Also, make sure you are not putting it on a towel or cloth...it will overheat.
685629
I have 4 of these and only one has that problem. I have cleaned it and that helped for a short while and then right back to the same problem. Sorry I can not help you any more.Sandi
57689
I he the same time. I'm using the second one I purchased and I'm making sure I clean it right away. The first one I soaked in hot water. I think it is more a stain then not being clean.
627624
We are having a hard time with this issue as well. I have tried cleaning it, and it still smells. Parts of it are starting to turn reddish / orange as well, so I am going to stop using it. We have well water, and I'm wondering if that could be the issue?
108319
Yes. The pad you see is covering the actual heating pad and is removable from the ht'g pad to be washable.
1425421
Very carefully. You have to poor out access purified water from previous use, and then wipe out completely with dry paper towel. I don't wet it with water because I don't want to risk breaking the unit, so I wipe clean every time. The color of the unit gets stained from the oils, so getting it back to its original color won't happen, but that's ok. This method should clean the unit pretty effectively.
146846
Brian, I've tried soaking the pads in warm soapy water to loosen some of the dirt before I wash them in cold water. I think the pads say "do not use bleach". I finally got so frustrated that I ordered new pads because they seem to be impossible to clean after a couple of uses. If you hear from anyone else, I'd be interested in their results.Thanks,Stephanie Kentala
167955
No that is not normal. I can see and feel the steam coming out of my mop. Make sure you have plent of water in the holder, plug it in and wait until you can see the steam coming out. You may need to hit it gently on the floor if there is no steam after maybe 10 minutes. If none of this works, you may have a defective mop. Mine steams lots! Gay
1484870
I let mine soak in hot water and then go over it lightly with a wet cloth and rinse, mine comes clean for me.
1936938
Yes. I have another heating pad that does the same thing. I don't believe it is anything to worry about.
1995852
Same problem here - I read it is a hardwood floor cleaner buildup. I kept cleaning it more because initially I thought it was dirty. I've been using Orange Glo religiously and now I find out it leaves this nasty film. After doing some reasearch it looks like IFT (Intensive Floor Treatment) product will remove the film. I read a post saying that windex worked well too. I'm about to give windex a try before my guests arrive this weekend to what looks like a very dirty floor.
904836
We typically clean it at the end of the day. We have with another machine left it the next day. We just wipe down the glass, surface, etc. we only clean the actual heating pot once in a while. Leaving some residue behind doeant hurt. Hope that helps
1636211
I have not yet used this applicatior, but I think the pad can be cleaned by washing it with soap and water.
1318410
You do not soak in water before use, as you heat it in the microwave the moisture is drawn out of the beads inside the pack. I place my pad on a paper plate before putting in the microwave to heat up and there is always a small amount of moisture on the plate before I wrap it on myself. This heat pad is washable. Follow the directions on the packaging and make sure that it is dry before you heat to use it again.
770337
I have not encountered any orange stuff in the heating chamber. I only use water, maybe it's from the vicks stuff if you use that.
1041258
Cleaning it is easy, the trick is to dry it off completely before using it again.What I usually do is, let it cool after heated use, wipe it with a wet cloth , the dirtier the wetter the cloth, i have not put them under running water but i guess it could be done if need be. Once clean, dry it with a cloth, let it dry over a cloth, or take it out under sun light to be sure it is dryed out completely. I usually wrapthem in paper towels to keep them dry before heating them again.