I ordered this case and just got it in the mail. I have a Samsung Galaxy note 10.1 N8013 and I can not get it to connect to my tablet. What to do?
902121
Please kindly contact us via messages. Please just send pictures. so sorry for the inconvenience causaed.
902122
Find your Bluetooth setting in your settings and turn the key pad on the switch is on the right, then once you have the Bluetooth set up open push the Bluetooth button on the keyboard and it should connect
138834
I had the same problem. I got it for my galaxy note 3 and it never worked. I would return it. Either they are all crappy products or they have a very high defective on arrival rate.
2271323
I had the same problem. The mouse paired immediately with my Galaxy Tab 10.1 and worked great for several months, then it kept disconnecting every couple of minutes. I would not recommend this product.
1160649
I have a Note 10.1 and it won't charge. That's why I bought he cable, so it's useless for me.
413774
If you are using the S. Galaxy Note 10.1, this will not work, from what I understand this cable will work for the Galaxy Tab 7 and 10 but NOT the Galaxy Note 10.1. sorry
1570435
What model tablet. I have a Samsung Note 10.1. It does not fit. This is made for a Samsung Tab 10.1.
2245031
It doesn't fit mine. I had to remove the plastic tray/sleeve to us it. Luckily the premium leather case I have for the tablet kinda supports the weight of the tablet while sitting on the media dock.Also, I have an international version of the 10.1 Tablet (N8000, I believe), so I wasn't sure if my tablet is just a little bigger than the US version.Hope, this helps.
846791
I don't know what you are talking about. I bought this for a Samsung galaxy note 10.1 tablet and I doesn't fit. I'm very disappointed
381811
Hi I have the same problem. I am going to assume that you have the galaxy tab 3 by sprint. For some reason they are not compatible to any keyboard cases. This accessory is only compatible with tablets from verizon, t mobile, and at&t.; Imagine my disappointment.
1892496
I think you are just being too delicate with it. I have to give mine a little bit of effort to get it in. The other thing is to make sure you are inserting it with the slightly rounded side up (towards the screen side). The flat side (with the two small bumps on it) should be facing down. Lastly, if you are using a Mac computer, you will need to download the Android File Transfer app on your computer (it's a free download from android.com - just google it) to copy files to and from the tablet. For some reason Honeycomb Tablets can not connect to a Mac directly.
1460787
Hi,I got the same tablet that you bought but I dont have any problems. Sorry I can`t help you there.
869059
I have not been able to use it... I ordered it 2 times OTTERBOX CASE FOR MY SAMSUNG GALAXY TAB 3 8.0 and they have sent the wrong size. Now I went to a AT&T; dealer in the area and had them order it thinking they no better that I do how to match it up? no - the ordered the wrong one also. What a issue with a Christmas Gift. I have not even been able to really use the Tablet that much for fear of dropping it. You may want to tell OTTERBOX AND AMAZON BOTH they need to have some way of matching up accessories with the devise better. Thank you and I am still in search of the correct accessory. I have not been able to use it... I ordered it 2 times OTTERBOX CASE FOR MY SAMSUNG GALAXY TAB 3 8.0 and they have sent the wrong size. Now I went to a AT&T; dealer in the area and had them order it thinking they no better that I do how to match it up? no - the ordered the wrong one also. What a issue with a Christmas Gift. I have not even been able to really use the Tablet that much for fear of dropping it. You may want to tell OTTERBOX AND AMAZON BOTH they need to have some way of matching up accessories with the devise better. Thank you and I am still in search of the correct accessory.
899437
I have looked at several cases and none seem to fit the 2014 galaxy edition. I am concerned with the s-pen sliding in and out. Does this actually work for this 2014 galaxy note? any problems? I don't like to order something and have to send back. Thanks Judy
1575575
mine didnt come withthe keyboard case, jsut the tablet. i jsut touched the screen and it worked on youtube thats the only one touchscreen app i used it on. i will check it out tonight and get back with you hope it helps. have you got it working yet?
458502
Try going online to tabletexpress.com and research your tablet. These are the sellers/makers of the product. Or if you ordered through Amazon, there should be a name of the sellers who can assist with any problem.
1947796
I had the same issue, called the vender and they send me the one that works for the tablet my child uses. They were very helpful.
966593
Hi, Sorry this one only works for Samsung Galaxy Note 10.1 2014 edition. We have another for Samsung Galaxy Note 10.1 like N8000 N8010 or N8013. Please search in our store. Thanks Regards, May