The reviews are saying that the product comes in broken/chipped pieces, has this EXTREMELY important problem been fixed?
893845
I gave up after ordering the same item twice. (both came with some variation of broken pieces.) I didnt bother sending the item back because it was a bigger hassle trying to do that.
893846
Our board was cracked in the corner but other than that it was fine. Very poorly packaged though.
893847
I have not had a problem with it being chipped or broken. As it is glass of course you have to be careful with it and expect it to become chipped or broken after time. I suggest being very careful with this when you wash it or pack it up. But like I said I've never had a problem with mine
893848
Mine was not broken -- came and looked better than I thought it would. We just have it on display on our bar at home, haven't taken shots out of the glasses, so don't know how well they wash.
893849
None of my shot glasses were broken. The only slight potential drawback is not being able to tell which piece is which; however if you fill the shots with different liquors for different pieces it's not a problem. Overall, it turned out to be exactly what I thought and was a pretty good buy.
893850
The product's glass is not the issue, the only problem I had with the product was the paint is easly removed. This is a major issue when the time comes to clean the product. I also cannot deny the fun my friends and I had useing this chessboard.
177401
My chips were wooden, I don't use them, I bought daubers, they're more fun. Also, the plastic bag of the numbers was broken so one ball got lost in shipping, so check yours when it arrives, they sent me a whole new bag of them when I let them know. Thanks!
1275159
No, ours came in broken but it took so long to get it, we did not send it back to get a replacement right away.
868677
Sorry, can't help you out as the unit we received had broken pieces. They sent replacements, but they were also broken. The return shipping allowance they gave us did not cover the cost of returning the item, even though we only returned the unbroken parts. The whole experience was a nightmare.
2155618
I receivedines in a box. But it also came with several items that I had ordered. The packing was wrapped so I don't think you will receive it broken.
1492476
Yes, it is! However, you have to be lucky to get a good product. The one that I ordered, for example, came broken.
1254551
Call the company directly. They will send it out to you. Have you had yours a while? I'm curious why its chipping.
1134240
You'll need to replace it. It doesn't come with any removable pieces. But for how well it works it's worth it.
555666
That seems to be a problem with the shipping of the product. I received 2 posts with the ball on top broken off, before one arrived, unbroken. The company did take care of the problem, so that is a positive. Don't know if it could have been fixed or not. That said....I love the mailbox, and have had no problems with its quality since.
1500143
I got mine a couple months ago and it was broken up chunks as well. That was my first time buying this product, so I don't know how the texture was before. But yes, mine was broken chunks too.
1286816
The corners came chipped on ours, but I've banged it off a few things and haven't added any more. Our pastry cutter hasn't added any scratches.
811050
I don't know. I have this beautiful set for almost a year and I use it daily. Nothing chipped, cracked or broke so far. Getting a lot of compliments. I absolutely love this set. It's simple but elegant enough for formal dinners.
2205846
Yes, they packaged very nicely. Quality is amazing I been using it for about 3 month and not one chip or discoloration. I live it, my son loved it 2
2267221
It has been fixed. I have purchased a box myself. Besides, like stated before even if it does happen again Amazon is very very good about fixing problems like this without you even having to talk to the seller.
1962202
Ours hasn't scratched or chipped, but we did have to get replacement parts for a leg and stool that came chipped. Very easy to do. Other than that, we have been very happy with it!
282405
Yes, mine arrived broken. I reported it on the amazon site, and they gave me a postage form to print out so I could send it back. They pay the postage.
1665572
I just received mine, and of course, it was broken in half. I am returning it, and will not be asking for a replacement. I don't understand why the vendor still ships with such limited packaging/bubble wrap, especially with all of the feedback that the customers are giving!