I can not get my solar light to light after exposing it to 48 hours of sunlight to charge the batteries. I could not find a protective cover(s) on the solar panels. It's on its way back to the vendor! Does anyone know why I can't get the lights to...
870141
I do not believe there are 'protective covers' on the solar panels. It was just a bit tricky for me as well, to turn the light on the first time. I believe you need to press and hold the on button for a few seconds, then release, and your light should come on. I think instructions said were a bit vague about this detail. Hopefully your light will then come on and you will be pleased with it, as I am with the one I received. (I had to do the same thing, as mine did not immediately turn on either, when I just pressed and released the button). Best of luck.
1296507
It might be a faulty unit. Like Jimbo, my unit charges easily--even an hour or so of sun is plenty for several hours of illumination. I'm very impressed with this device and hope that you have similar luck with a replacement lantern. Good luck.
885386
Sounds like a question for the seller! It is either defective or the batteries need charging. Try taking it outside in the sun to see if it will work from solar power alone.
1999393
I have 4 lights total and 2 have always worked perfectly, 1 has never worked and the 4th only ever "glowed" until last night, when I pulled it apart again, flipped switches and reinstalled batteries. Magically it seems perfect now. So, I'd suggest playing with it a bit.
783108
I noticed the same thing, Kenneth. The company advised me to seal around the switches, but water continued to infiltrate. I ended up sealing around each solar cell. I also had to drill a small hole in each lens to allow all water to pour out or evaporate (which took weeks) and sealed those holes up with a dab of silicone sealant. There is no doubt in my mind that I wasted time and money buying these solar road and path lights!
1115382
i don't think that is normal. Did you try sunlight charging? mine never worked on sunlight
1523864
Sorry I can't help you with this one--just ended up tossing it because it quit working. Liked it at first but didn't last long. I order a lot of solar yard lights--some good, some not so good. Kind of a crap shoot. Again sorry.
1707664
We had the same issue. Never could get it to charge via sunlight. Very disappointing.
275064
I purchased two of these units in August. They did not come with solar panels, which the manufacturer said should have happened. I ordered, from a different source, the 130 watt solar panels at about $750-850 each, since I want the maximum available power. The unit did not work. In December, Nature Power finally put me in contact with the manufacturer of the unit . I have been working with a gentleman there since then. Currently, in mid-January, he is sending the 80 watt solar panel that should have been provided. Hopefully this will give me a working unit. In the meantime, I want the maximum power storage to run lights in my greenhouse. I bought the battery connector to add storage batteries and paid $100 for each. I haven't used them yet since we can't make the unit work. These batteries are external additions and are very expensive marine batteries. I recommend that you call the 800 number for Nature Power and if they don't give you a direct answer, ask to be put in contact with the manufacturer. I think that you should be able to add another battery or two IF you have the solar panels to support it. There is a maximum, but you must have an expert figure it out. I think that the Nature Power people on the phone are salesmen, not experts on the details of the product. I still think that it is a great concept. And by the way, the Nature Power solar pathway lights are second to none. They are the very best! But I am frustrated with this 1800 watt power kit. Martha
1927512
It just so happens that I bought the same item. I left it connected to my Solar panel 12v I then set the whole unit in the window to catch the rays of the Sun. I must admit though I had forgotten it till the next day at the same time. When I looked the lights were lit. I tried it a second time and the lights were lit again. Give it a try. Hope this helps you.
596929
Did you pull out the little plastic strip blocking the battery inside the top part of the torch? Once that plastic strip is removed the torch will function on its own, glowing/flickering all night and re-charging in the sunlight all day. I have six of them on my deck. They come on at dusk and burn until about 5 a.m. Love them!
26354
Must be inst. in a sunny location. Your battery could be bad. Try cleaning the top so the sun can hit it. If no avail. call tech support at 800-835-4113 I hope this helps. I love my lamp and its been working since 9/10/13. The only time it does not work is when we have a cloudy day or so.
2114346
Check all of the connections on top. Solar is kind of fickle. All of my soar light, of every brand, sometimes take a break. Don't know why. Try charging while off too. If nothing works, you've got a bum one.
1706703
I have had no problems with my solar lampost. I have it just under 1 year. Maybe you need new batteries or check to see if they are snapped into place properly.
31360
the only thing that I can think of is that it didnt get enough sunlight ....mine work fine have had them for a couple months now just make sure it has direct sunlight for 6-7 hrs a day and stays lite most of the night ... if not then it is probably defective solar panel
350354
Hi! Sorry to hear you are having problems with your Wagan. I have two and have not had any problems with them, so far. Be sure that the light has been charged completely. No less than 8 hours and no more than 10 hours. Over charging or under charging can cause problems with performance. If that doesn,t resolve the issue you are having, you may want to contact Wagan Corporation at... (customerservice@wagan.com) or toll free in the U.S. & Canada (1.800.231.5806) I hope you can get the problem fixed without a hassle. I really like these spotlight lanterns. They were great to have when our power went out for thirteen hours after a tornado went through and knocked down power lines. Have a Great Day! V. Zink
950558
They may already have a small charge in them. Turn the charger on and cover up the solar piece to cut out all the light and the lights will probably go on. Either way, the charger should be turned on so they will get a full charge in the sun. The rain shouldn't bother them and neither does getting wet. Off is off, no lights.