Was anyone else missing the demineralization cartridge ? Mine (bought retail at BBB) didn't come with one.
872418
Good Morning Julien:Mine had the part with it. Have you tried to get in contact with the company that makes the product?
189702
I thought it came with one. I have never needed to use it. I put Chemi-pure media inside the cartridge instead of Marineland charcoal. It lasts longer than regular charcoal and my tank is crystal clear. I have a 75 gallon tank, with to many large Cichlids in it, but I also run two Magnum 350's on it and keep up with weekly water changes. I have had this or similar set up for over 20 years.
460679
Replacing the cartridge instruction starts on page 21 of the operator's manual. I have only done it once and had to use the pictures shown in the manual. If you do not have a manual and since the unit is portable, I would take it to my local office supply store and see if they would assist you. if you buy the replacement cartridge there they should be willing to help. If you have a local junior college they maybe willing to help, sell it as a project. Also you might try YouTube, I am amazed at what one can find there. Sorry I can be of more help.
789975
Hold the small reset button down in the cartridge. Or, uninstall and re-install. However, after the 2nd time, I did nothing and it just resets after a period. I don't even pay attention now.
1065651
Hi Joanie. Mine did come with all the cartridges. I was very pleased with the unit. I switched from a sand filter. I have a very large pool, heavily used all last summer and it still has not reached the pressure point where the cartridges need cleaning. Let me know if you have any more questions.
1815883
I kept getting that message, too, when I first installed, but finally figured out the problem was with the way I was installing and not with the cartridge. Unfortunately, I can no longer remember what I was doing wrong, but before giving up, start from ground zero and carefully go through each step again. You may have inadvertently overlooked something that will seem obvious after you notice it; that was my experience.
1863022
Thanks! I went to the water pik store and paid a total of $11.59 after finding a 15% off coupon at retail me not. Sure they charge shipping but the $3.95 still adds up to cheaper!
586979
My cleaner came with one, I guess they forgot to pack it in yours. I don't know where to purchase one. I don't use mine. your welcome to it.
1015823
The demineralization cartridges that are best (last 4 months each and are bought in packs of 4) were designed specifically for this type of unit by Sharper Image. When they went bankrupt Homedics bought the humidifier model and renamed it from Sharper Image's Model# EV-HD10 to Homedics Model# UHE-CM45. Use HoMedics® Demineralization Humidifier Replacement Cartridge (still sold in 4-pack) for this - I recommend Bed Bath and Beyond. It should look like a small blue capsule. Do not buy the round, white Homedics cartridges sold on Amazon - they are not the right type.
536799
I have to replace mine. I purchased from amazon another's name cartridge did not fit, and they would not take it back. Totally waste of money all the way around. I am selling mine at garage sale.
920787
My black cartridge has nothing coming out, even though it registers full. Put a new one in & it works so it is not my printer. Did you send me a cartridge that is empty? What can I do?
1554306
there is only one place that I know of to get replacements - at: http://www.bigalspets.com/filter-cartridge-for-dive-clean-mini-3-pk.html They are fairly inexpensive - 5 bucks for a three pack of replacements + shipping. That is the only place I have found replacements.
42338
Hi Scott,Thank you for your reply -- I appreciate it! Went to the link you provided and put in my request to be notified when they get more in stock.Still hoping someone can tell us how long a cartridge lasts on average -- 20 bucks is pretty expensive for just 2 of them, although I noticed they're currently offering a 20% discount with free shipping, which would help a bit.
1631276
Giselle, I believed, Amazon, or the supplier sent me a label to return the old cartridge back to them. FYI. great buy, it works very good and last enough!!!
2231018
Nope!It is a standard off-the-shelf cartridge, available at home depot or wal-mart. I have already replaced the carbons once.Hope this helps.
238104
I had the same problem. The correct filter is the clearyl blue cartridge that can be purchased thru Amazon.
219703
Contact the company. They replaced the one my machine did not like, no charge. The other cartridge I had ordered worked perfectly. No complaints at all. Great price, great service.