How do you clean the water bucket. It is black on the bottom and just putting soapy water does not clean it.
906036
It's probably mold. I'd try using a beach solution and let it stand for awhile.
906037
I use bleach water. Let it soak for a few minutes and then clean with soft brush.
906038
Honestly I have never had to clean it. Im thinking a heavy duty degreaser or some type of acid base cleaner might do the trick. Maybe even bleach and let it soak. Sorry I couldn't be more help. Almost four years running nonstop and its still going strong.
203464
its normal for it to have a thin layer of water on the bottom when its done...if it has more than that then empty and clean the metal part on the bottom with a qtip...rubbing alcohol works well... barely dip the qtip in the alcohol and wipe the metal part with it...hope this helps...
1127455
I used bleach to clean mine. You have to rinse about 100 times to make sure to get it all out but it worked. All mold gone. I left overnite. Only use enough bleach to cover the bottom
1465909
Just pop the top and bottom off and clean them in hot soapy water. I use a small scrub brush on them. Have no problems, best way I have found to clean it.
1007320
You may not have had the plug in all the way or if the water was hot the tube thing that the basket sits on wasn't in the hole at the bottom correctly. Try again and if it doesn't work, I'd send it back! Hope this helped.
66167
you have a problem. the water should drip down the material in the back. take it part (back panel} and make sure nothing foreign is in there. it is how you clean it anyway and you should get familiar with it.
184528
The instructions say to wash the tank in cold water on a regular basis. I have noticed some scale build up in the lower unit, so I usually remove it by wiping the area with warm water. I also wipe the metal plate and rubber gasket the same way with the unit unplugged. On an irregular basis I empty the lower unit and let it dry out. Finally, if I see any black mold growing on the bottom of the tank, I wipe that off with warm water.
1504386
I just use soap and water. I was it out right away and make sure it dries completely. I'm sure some kind of cleaning solution would work hopefully...
893986
you need to clean it. Mine did the same thing. Follow the instructions that came with the unit.if you don't have them anymore take the batteries out first, then put the unit in a throw away pan with a little unscented laundry detergent. Let it soak for about an hour and then use an old toothbrush to clean the bottom. Only put enough water in to cover the bottom part of the unit. Rinse it out thoroughly and let air dry. Put the battery back in and you're good to go.
919526
the bucket has two sections. clean water in the middle and the dirty water goes in the outside section of the bucket.
1071623
Sorry but I haven't cleaned it. I just turn it upside down and dump anything left in it out before I fill it up.
1603847
I have the exact same problem. It is not the soap/water ratio because the other tops work just fine with what was in the bottom. Were you ever able to find a solution to make it work again?
1099915
Pull the bucket out and empty into toilet. Put in tub or shower to wash. I used 50/50 bleach in water to wash that as well as the cover and rails. HINT: You empty after each use.
209770
I put it in a bucket and pour hot soapy water on it and use an old scrubby sponge.
1266826
Hi, you might want to unscrew the bottom to see if it is clogged but first I would remove the hose and check there. I have had little objects get caught there and it would loose suction. I have 2 of these and have had the one for 5 years now and love them both. Hope this helps
425302
Clean the surface with alcohol, tubbing, not the drinking kind. And ince you attach it hold it for a few seconds. It took a couple of times for me too.
1357679
Be sure and wash the lid of the clean tank after each use. I also fill the sink with clean water and vacuum up with the wand until the dirty tank is full to flush out the hose. My experience with an upright is the rubber gaskets can get dried out by the cleaners and cause them to fail. I'd be extra careful if you are experimenting with other combinations.