I just got this - no instructions. It looks like it can't be turned on and off? Is it always charging? What's the short cable for?
898874
Hi, zyggistardust. This Belkin power battery case can be turned on and off. The short cable that comes with the case is the Micro-USB charging cable. To know more about this battery case, you may check the video on this link: http://www.belkin.com/us/F8W292-RM/p/P-F8W292-RM/ .
898875
The short cable is for the adaption for headphones because a regular headphone jack is too short with the added case length. It is not always charging your device. You have to press the button in the back to turn on the charge. The only time it charges automatically is when you initially unplug from charger. If you phone isn't fully 100% it will charge it up.
1320614
Sounds like the battery pack is no good! Did you try contacting the seller? Or try using another cable to charge it and see if that works.
767621
hi i bougth one too but as soon as i got it i try to charged it, it charged but when i tryied on my phone it didn't work, i pluged it again for 24 hours put it back on my phone didn't work either and when i was just about to trew it away i discovered that the on button has to be press until it start charging the phone, besides when you chaged and unplug it, you have to be sure it's off otherwise you waste your charge and time. im from colombia south america living there, so i hope i was useful and hope it ll work for you, best wishes
1860428
Unplug charger, then plug it back in and try to charge it now....don't know why, but that seems to work for me....certainly no the way it should be.
134249
There is an on/off button on the bottom. If there isn't, then you have a defective item and need to exchange it for one that works. I just took mine out of the box this morning - it's been charging in the sunlight all day - should be really pretty tonight!
991765
Try letting it charge for a bit first. It operates off an internal battery as far as I can tell, and the power charges it.
1312821
Did you turn it on before you tried to charge it? There is an on off switch that will stay on once you have it charged.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
2106661
Id have to dig out the unit. I thought there was a green light on top. Otherwise leave charging for like 12 hours with everything off. Hippie this helps.
435750
Add me to the list - not sure when it started, a few weeks ago we noticed it b/c we charged it and then it was dead. Figured it got bumped in wife's purse or hadn't charged long enough but now I've been trying to charge it and see the on/off cycling going on. No answer, just sympathy and hope for a fix!
1382934
Maybe you need to keep it connected until it is fully charged then remove the cable. give it a try .. if that is still not working then it is a problem.
1933695
Make sure it's fully charged and use the on off switch opposite side of where you charge it. I hope this helps.
70077
There is a charging light that stays on while the battery is charging; the 'maximum charging' light does not stay on the entire time on mine, and mine works fine. So - maybe you should have yours checked out or return it..
985697
Ooh, i haven't had to charge mine yet, and have had it for over two months now. You might want to return it or exchange it.
634956
There is a very small On/Off switch on the side - did you try that? Also, I found that it has to be charged.
721083
Well I ordered new one & tried without charging it but still it was working, & I charged after that & was working perfect.If you tried for 18 hrs, than check your charger. May something wrong with it.
2228324
When I got mine that didn't happen.About 7 months later it did stop charging tho. Id return it or have someone look at it. It might just be the charger, you never knew!