never received delivery but had to pay. no recourse , tried telling amazon , no response . I guess ups possibly delivered to wrong address.
306572
Hello, Due to the nature of your query, please contact customer service directly. They will be able to assist you with your order. Here's a link to their contact form:
1100536
Followed directions when we assembled the toy. Had to make sure batteries were in properly. Had no issues. Maybe shipping provider handles packages roughly. Seems like all ups packages that I get are in shambles... pathetic...
1373799
The order has never been delivered. Please check it back in your side what has happened with my order for it. thank you.
725458
I couldn't tell u I paid for it but never got it. After my first inquirery about it being late. I never heard from them again.
517523
I haven't received anything myself (email, etc). Amazon hasn't even charged my Bank account yet. Hmm.
1652593
Product was never shipped. Filed claim with Amazon to get money back. Buyer beware
55583
No - and I would never try to order this again as they royally screwed up the order and never attempted to find out what happened to the shipment. My order for this product was my first and so far, only bad experience ordering through Amazon.
2093208
Please contact Amazon customer service at (866) 216-1072. They handle all deliver questions associated with your order. Please have your order number ready.
2087391
Sorry that you have a bad experience with the Amazon Fulfillment. Since you have not receive your package for almost a month, it is critical that you contact Amazon immediately. We are the manufacturer & we are only allowed to handle product & warranty support. For any product question, please reply to the automated support email sent to your Amazon email account. When you reply to that email, you Order ID is embedded which allow us to address your problem efficiently.
1892020
I ordered this system and it never got delivered and I was charged. I have been back and forth with the seller. If the seller is Discounts Jungle, don't order, worst customer service and don't be too sure that you're going to receive your order.
526901
It can be hard to tell. Amazon will replace anything that doesn't arrive as excepted. Just give them a call.
1659641
I complained to both nansbooksnmoore did not reply and Amazon said I had to continue to wait before they could do anything. I simply contacted my credit card company and filled a complaint with them to remove the charge that the item was never shipped.
794233
I wouldn't know; the vendor failed to ship me the bench on two consecutive occasions; I'm done with Amazon due to their horrendous inability to use reliable vendors.
1739044
When I responded to the follow up to my purchase. Not even a sorry came back to me. I would say contact Amazon and ask them what can be done.
574507
Ordered it via Amazon and the delivery never arrived. I got credit, but now I am ordering it from the Zojirushi website directly. They sell parts. Mine needed changing after a year.
1767153
i bought this unit from amazon usps lost it can not get any answers from them I still had to pay for it
354009
This is a fulfilled by Amazon listing; most of the time Amazon uses UPS to ship orders, but we cannot guarantee that. Please include a note to request for UPS upon submitting your order online.