My screen is white with no options to play,edit, etc. I pulled out the battery for one minute like the manual said and pushed the reset button.
869294
Make sure the LCD screen does not have any moisture, gently twist the screen to its max clockwise and counter clockwise to insure contact. If there is still no display on the screen there may be some internal damage, have it serviced by your a authorized repair center
1649113
I got mine today. All I can get is a white screen. I am downloading the mp3 player recovery tool on creative's website right now. But I am thinking mine will have to go back.EDIT-- Creative's recovery tool didn't help. Nothing helps. Looks like this thing is going back to Amazon. I will see if I can get my money back.
34294
For anyone who reads this in the future, I had this problem just now. The screen never turned on, but we've been using the filter. I finally called customer service. They had me unscrew the back of the filter, pull it out, unscrew the LED screen section, make sure the area around the button was clean and undamaged (mine was fine), screw that part back on (by this point it turned blue instantly and was working), then put the filter in and rescrew the covering to that on. Flushed for a few minutes until the screen went to zeros. Now it turns on when using to monitor the usage. Customer service is really helpful.
1582583
Unplug the power and plug it back in. If you don't see a picture, it might be stuck in the wrong video mode. If it is, you might not be able to fix it without plugging it into a television that supports the mode it is currently in.
201526
My screen also didnt work. It also didnt play my music either. Was not to happy.
1429074
Nope. Probably not. I bought it and my screen was completely white. When I tried to get a refund it was a big hassel! Try picking from a different seller!
2024186
Nope it is the exact reason I trashed it. Mine also kept restarting after I would press play from a pause. Cheap interior parts.
1324615
It didn't no. The entire screen was blue and locked up. I had to let the battery die in order to shut it off
1525371
there is a little square red reset button on bottom try pressing it up and see if that fixes it
1440318
Look on the base bottom there is a reset button. Same thing happened to me : )
1354725
It was white when connect the wire and turn on the iPod it show white screen I trun off and turn on still something so I decide to leave it
15792
Hold down all three buttons until screen goes blank and comes back. That will completely reset everything.
2114780
Hello,Please,when you get a chance select the settings button and then press the white button. Once there please select factory reset choose yes and then the white button again This should revert back to the original factory setting and you should be able to watch the video.Thank you
1208542
I had a similar problem. First the screen was blue then completly blank. I took it to a sony service center and they had to replace the ribbon cable that feeds the screen. Seems this is a common defect.
1749923
The screen is black and I can't find a way to get out of this night-time mode. Any help will do, thanks
313272
I think something is wrong with the installation. Mine worked straight away, try re installing the screen allover.
591139
Gary, just tried turning off (power button) the e250 as it was playing - when I turned it back on, it was exactly where I had turned it off. Any other test you might want me to try? Jerry