I bought this printer based on all these good reviews but my printer is hell on Earth. It jams paper absolutely every time I print a document.
867146
I fail to see a question, but I have never had a paper jam. I have always used 28lb paper for the double sided printing.
867147
I gave the printer a good review and I am still happy. I did have a paper jam problem a month ago and there was a piece of torn paper in the back of the paper tray. I would suggest you call the customer service and they will go with you step by step to look for the problem. If nothing is found, they will give you the closest repair shop (Brother pays if under warranty). Hope it works out but maybe you got a lemon.
867148
Have never had a paper jam with my printer and suggest you seek advice from brother as this problem does not seem to be run of the mill.
867149
I've had this printer for several months. The only time I've ever had a problem was once printing labels and I think that was more a problem with the label sheet.
397470
It is really awful! I try to make several labels at a time - like a long ribbon of labels I will separate before with scissors. This way, the printer cuts only one piece of blank paper.
819636
I bought this printer and found that the print quality was terrible - what you'd expect from a dried up inkjet printer. I returned it and bought an HP M375nw and I am very happy with the print quality.
1644373
I researched this a lot out of severe frustration and I found no positive solution. There is no way to service this printer for this. If you call them they will tell you to get a new printer and offer to sell you one at a slight discount. Basically you trash the thing and get a different brand. The lower priced printers are made to be disposable and not to be fixed.
1046224
The printer is not good for thicker cover weight paper. I tried 67# and it curled tighter than a tootsie roll, basically unusable. And the duplexer jammed every single time. The duplexer will not processes paper over standard weight. I'm disappointed. I'd appreciate recommendations of a printer that prints flat 2 sided on thicker paper.
796091
You must have got a bad one. I have had mine for 2 years and had been working well, even in storage periodically.With any printers, I follow each step religiously, waiting for it to complete every cycle and have to retread the instructions each time I use or change the cartridge. Keep on trying. I don't bother fixing printers. It is too complicated and a waste of time and money. And I print thru the wire, not remotely just to eliminate another problem. They are sensitive creatures.
1088093
I do want you to know, I would never buy this printer again! It has a problem with loading the paper!
5507
I can't do anything with this printer. It is by far the worst printer I have ever owned. Run from this thing as fast as you can.
753752
yeah, sadly it happens to me to often, more than 50% of the time the paper won't load all the way into the printer, thus the printer recognize it as paper-jam, and it has been two months since i've bought it, so guess there is no returning this purchase, lexmark are great at software problem solving for windows7, but i doubt they will replace it since this is not a manufacturing error, but bad-design PERIOD
1561136
Sorry to tell you but this was THE worst printer I have ever purchased out of the dozens I have bought for both office and home use. I had nothing but problems with it and eventually, I just junked it. Tech support might help you although they certainly didn't help me.
2113999
I just ran into this problem I have to replace color more often than black. Tonight I had to print something and cant because my color ink is low. I hate this printer I wish I would have never bought it!!!!! im pissed to say the lease I have spent a lot of money replacing this dang color cartridge DO NOT BUY THIS PRINTER!!!
636201
yes , the same thing happens to me. This printer is a piece of trash. looking for a new printer. Won't be a HP
2095552
It is a total pile of crap. The paper jams all the time. The copies worked about twice and then broke. You will get false error messages about ink etc. If you search on-line you will find many people complaining about HP. Trust me - do not buy this HP garbage.
621993
I just purchased this printer from Staples and am going to return it because I can not for the life of me get it to print on cardstock. I have been reading up on it and aparrently this is a known problem a lot of people have been complaining about since the printer came out. I have had no problems printing on various label paper, inkjet transparencies, resume paper, but it will not print on my 67# cardstock
1179212
I have used 110 weight paper and the printer jams on and off...especially when printing large quantities.
1460052
I've had such a bad experience with this printer that I could not, in good consciousness, recommend it for any reason. But don't take my word for it. Check out all the one star reviews.
555985
Don't buy this printer it is the worst waste of money in the world! We had to go through 3 printers before we got one that worked. It has worked for a few months now and I just got rid of it because it was eating paper. I would never suggest anyone buy one. Buy a cheaper one and bite the bullet on the ink is the best way to go!