How do I remove the back of the phone? I put the wrong sim card in and now I can't get it out. Help please. ty
874332
You can't remove the back of the phone. You need the paper clip looking thing to open the sim tray
874333
You can't remove the back of the phone, you have to putthe Sim card beside the phone, have a little space forthe Sim card
874334
You can't remove the back, but on the sim card slot is on the right side of the phone, put the little key that comes with your phone into the hole and it should pop open (the key looks sort of like a clip with an extended piece of wire)
874335
You may have to try RadioShack or att.. If unsuccessful, try a private, mobile phone technician place. Trying to open it on your own may damage the phone worse beyond repair
826527
when hadyourproblem, i foundthat i was inserting the card behind the sim cards entry. look inthe slot because the slot is a little off .the casing is not in line .
75900
There are two screws in the bottom of your phone. Unscrew them with the provided tool and slide the back cover towards the power button. Lift and replace.
1731246
Order another handset ... I had the same problem with one phone. Did everything except take it apart.
1452728
I am guessing you might be having trouble with the metal piece. To put it on, start the piece from the back of the phone sliding it forward, doing so evenly. To remove the piece, reverse the process. I found the easiest place to start removal is upper top right corner area. Once started, work around the phone evenly, sliding piece toward back of phone. Hope this helps. I will answer any more ? if needed.
1334468
Look on the back of the cardboard backing of the packaging. Also there are tons of YouTube videos demonstrating how to trim Sim cards with similar cutters. I recommend checking those out.I had no issues with it ruining my Sim card.
494774
I would recommend that you send that one back and ask for a new one. Unfortunately, removing the sim and changing it out with a new one will not fix this problem. Hope this helps and have a great day!
1435578
Hold the phone in the case with your left hand and using your right hand pull down the bottom of the case where the battery is stored. The bottom will detach @ you can remove your phone out of the case. Good Luck
1063148
Open the back cover and remove the battery. Insert the sim card on either of the two slots. Please note the orientation of the sim card. There are two slots, one goes face down, the other one goes face up. It uses two full size sim cards.
320348
Hold the phone on your hand firmly. With the other hand, lift the backcover using the fingertip cutout located on the bottom of the cover andremove it.
1521875
I just did it, but it was not obvious. The people who say to remove the silicone cover first are right. The key is that you have to realize that the silicone cover is one big piece -- I kept trying to find a seam to separate it. Instead, hold the case as if you were looking at the phone, and bend back the silicone cover at the corners (away from you). Do that on all 4 corners of the screen -- you'll need to stretch it a bit, but it will come off. Then, you'll just have the hard inner case, which is opened by popping the 2 tabs on the side and the 1 at the top.
1545556
You'll need to remove the belt clip first. Then, with a flat head screw driver pry the bottom of the back cover off. There is a small area to place the screw driver, just apply a little pressure and it should pop off easily.
1145142
The front or the back? The front you just slide it up if you had slipped the phone upside down in the front cover you will need to kind of pry it out. Try to put some space between the cover and your phone and slide it out If you mean the back you also need to pry it out putting space between the phone and the cover you need to be careful not very easy but doable
739018
Please pry open the back cover gently/carefully, look for the sim card slots and enjoy! See https://www.youtube.com/watch?feature=player_embedded&v;=DsIvXC2tqy0 for a video.
392121
should only remove the two screws from the back where is the inscription "CAT " and there place the SIM card and then the battery
655617
It's very simple just remove the bck take battery out a place the Sims card in the slot ...once you turn it on it might say Sims card changed say yes and then you can enjoy your phone... me and my son have one I love it
2021055
You have to take the back cover off-insert your nail in the slot at the bottom and pull. At the bottom of the battery in the phone pull out the battery from the slot in the bottom. Insert the new battery in reverse motion. Make sure the metal contacts align and press in place. Replace the rear cover.