how do i get warranty service? Bought this fan in August. It quit working in January
888560
Look fior an email address or website on accompanying papers. Google name of fan the look for model #. Good luck!
888561
For warranty assistance, please call us at (800) 546-5637. We are open Monday through Saturday from 8 AM to 8 PM, EST.
895001
I probably can't help with warranty, but we have had this fan for over 18 months and use it in our kids rooms every night. Still going strong! No complaints on out end. It's a great white noise fan.
69887
I don't know about replacement parts, hardly used the fan but it worked fine when I did, what do you need? The unit is quite generic, you should be able to get any parts for it locally.
524167
I bought one last year and the third time I used it I started having problems with the fan. The fan won't starting running until after it has been on for about 5 minutes. I still use it but I'm sure it's going to completely fail soon.
884571
Your best bet would be not to waste your time trying to repair it; replace it. I had nothing but trouble with this unit. Samsung and I sent it back and forth about a half dozen times, in and out of warranty. They always claimed it was fixed; it wasn't. The fan finally conked out on it and capacitors exploded, arced, and flamed. We're lucky the thing didn't start a major fire. Do yourself a huge favor and junk it.
393598
I'm not selling a fan, the company is. Contact them. I only bought it for my son and shipped it I did not see it. I do not work for the company just a customer.
2066884
I would honestly contact Noctua support. IIRC this cooler comes with extra clips for a second fan. If you damaged a clip or were shorted one, I'm sure these guys will replace it. The cooler comes with a 6-year warranty and I've read countless occasions about their customer service being second to none. So I'd say start there! http://www.noctua.at/main.php?show=support&lng=en
740517
I had same problem. The fan was not working proper. The company sent me a new one and has been working fine ever since
2117285
I would call hunter directly. their number should be in the booklet that came with the fan. last time we had a problem w one of their fans they resolved it for us very quickly by sending us the part free of charge.
752752
The one i got stopped working and so did the replacement after a few usea. It would work olay, but its kindof noisy and the fan is pretty small you have to sit right in front of it for it to work.
148289
You might try this place but looking at the prices. You might want to buy a new unit.http://www.altex.com/AdvancedSearch.aspx?skey=fans
1725857
Did you try calling Hunter on the phone # on the manual from the fan ?? They should b able to ship one to ya!?! Good luck.
249782
If the fan was bought through Amazon, their customer service rep will work out a way for you to get the parts. But if it was damaged in transit, you should file a damage report with the carrier.
936991
I had this happen to mine as well, but it happened straight out of the box! I contacted the company through Amazon and they sent a replacement, which worked for a year, then the same thing happened, but this time it was out of warranty so there was nothing left to do but replace it, with a Vornado. No problems with that one.It's a shame, I wish Air King's quality was better. The fan is the style I want, but I would not suggest buying one after the two I had failed so miserably.
2090826
I got a hold of Amazon mine started doing the same thing after about 6 months, I was told who to contact the company and they said it only had a 90 day warranty, I could ship it to them to look at but was going to cost 75 dollars, now why would I do that, So I wont buy from them anymore not a good recomendation from me sorry
148290
You might try this place but looking at the prices. You might want to buy a new unit. http://www.altex.com/AdvancedSearch.aspx?skey=fans
1137282
I had to replace the power supply fan shortly after purchase. Quicker than warranty repair.