I can't get the audio to work. Am I doing something wrong? I have an Inspiron 1545. I connected everything and it all works fine except the audio. I plugged the audio cord into the device and then into the headphone jack and there was no sound available. I tried plugging it into the microphone jack and the sound just stayed on the computer. Am I doing something wrong? Is there an audio out jack that I don't have on my computer? Or is the cord just not working? I can't get the audio to work. Am I doing something wrong? I have an Inspiron 1545. I connected everything and it all works fine except the audio. I plugged the audio cord into the... » Read More I can't get the audio to work. Am I doing something wrong? I have an Inspiron 1545. I connected everything and it all works fine except the audio. I plugged the audio cord into the device and then into the headphone jack and there was no sound available. I tried plugging it into the microphone jack and the sound just stayed on the computer. Am I doing something wrong? Is there an audio out jack that I don't have on my computer? Or is the cord just not working? « Show Less
865942
If you have PC speakers on your computer, there is no need to use the audio option for the Hammerhead. You can use the Hammerhead just for better picture quality while using your PC speakers for audio. My advise, used the PC speakers you have plugged to the sound card of the PC unless you want to purchase better quality speakers to your liking. While using the Hammerhead for video. Anyway, you would probably get far better sound from independent PC speakers than from the speakers of your TV. Logitech PC speakers sound the best.
865943
did you check the volume on your computer headphones settings? It seems you did the right thing plug it into your computer's headphone jack and the other end to the hammerhead, it should send the audio and video together to the hdmi outlet.. You might also want to check your hdmi cables there's some cables that have no audio included. Another thing u can do is if you have an audio male connection to rca audio cable (red and white) you can bypass the device and get the audio straight from your computer to your tv. Sorry for answering this late I haven't been able to check my emails quite often. did you check the volume on your computer headphones settings? It seems you did the right thing plug it into your computer's headphone jack and the other end to the hammerhead, it should send the audio and video together to the hdmi outlet.. You might also want to check your hdmi cables there's some cables that have no audio included. Another thing u can do is if you have an audio male connection to rca audio cable (red and white) you can bypass the device and get the audio straight from your computer to your tv. Sorry for answering this late I haven't been able to check my emails quite often.
865944
Check your TV input. I had one TV that had the plug in that I thought was an input for audio but was an ear phone jack (output). I bought a RCA splitter that used the red and white connection on the TV (input) then plugged into the audio on the HammerHead and that took care of the problem.
865945
You have to (a) make sure you have a 3.5mm stereo jack for the audio and (b) adjust the volume on you computer to be high enough to load the input of the device. Don't mute the volume on your laptop (or keep it very low) as otherwise the sound will not pass through to your TV.
865946
The Audio worked fine on the Samsung Smart TV, however would not work on the LG 47LN5400.I had to use the audio lead from the Inspiron laptop with the LG.
865947
Their help desk support people are great and I suggest you give them a call. It sounds like you are doing everything correctly that is why I suggest you give them a call. If you do not have their number just go on line and look up support Sewell Hammerhead VGA to HDMI and you find the number once you get on their site or I would think is it with the material they sent you originally if you kept it.
865948
Do headphones work with the headphone jack? If so, then it may be your Sewell supplied audio cord. Or the Hammerhead itself may not be working. Call Sewell technical help. They are some of the most helpful folks I have come across.
2047368
Hi David, are you sure that you. Charged it correctly? By that I mean, have you charged it from a wall outlet? If you're charging it from a computer some computers require you to plug in the sound/speaker cable too. For example, when I plug it in to my laptop to charge I just need the USB cable and that it, it will charge. BUT if I am charging it from my Desktop I need to ALSO plug in the headphone/speaker cable. So you might think it is charging when it is not. If you're going to. Charge it from a desktop make sure you plug in the USB cable to the computer AND the speaker/headphone cable too. Also make sure the blue light is blinking. That will tell you that it is charging. I hope that helps! Hi David, are you sure that you. Charged it correctly? By that I mean, have you charged it from a wall outlet? If you're charging it from a computer some computers require you to plug in the sound/speaker cable too. For example, when I plug it in to my laptop to charge I just need the USB cable and that it, it will charge. BUT if I am charging it from my Desktop I need to ALSO plug in the headphone/speaker cable. So you might think it is charging when it is not. If you're going to. Charge it from a desktop make sure you plug in the USB cable to the computer AND the speaker/headphone cable... » Read More Hi David, are you sure that you. Charged it correctly? By that I mean, have you charged it from a wall outlet? If you're charging it from a computer some computers require you to plug in the sound/speaker cable too. For example, when I plug it in to my laptop to charge I just need the USB cable and that it, it will charge. BUT if I am charging it from my Desktop I need to ALSO plug in the headphone/speaker cable. So you might think it is charging when it is not. If you're going to. Charge it from a desktop make sure you plug in the USB cable to the computer AND the speaker/headphone cable too. Also make sure the blue light is blinking. That will tell you that it is charging. I hope that helps! « Show Less
2032925
I'm going to ask... But did you use audio out of the head unit and run to audio in on the headrest... My ir headphones work fine ....any it headphones work also...
1939095
Plug and play on my computer audio jack, work perfectly, im a computer tecnitian back here at honduras central america. If they work just fine on other device it could be, the drivers for ur audio on your computer are missing (no audio what so ever generaly on ur pc) go to start,left click on my pc, click adminiser, click on the left side option on the bar named devices, if yoy se something yellow you have drivers missing. In other case it could be ur audio card. If the headsets dont work on other devices apart from ur pc (a celphone, mp3 playe even a ps4 control) the headsets are not working
580149
I bought the Asus 1005HA-P a few months ago and I have the same audio problem. It's like the jack lost its 'tightness'... I guess I'll test out the warranty soon. Keep you posted.
635738
..yes, very frustrating. I'm having the same problem and unfortunately we may have to hook up a separate feed from the laptop headphone jack to the audio system. I had understood that you could get sound through the HDMI so this is a pain in the butt.
1665655
Are the headphones plugged in to the correct colored jack on your laptop? Usually the blue is "input"; the green is "output"; and the pink is for your "microphone". For speaker and headphone use, you would use the green color jack. Also, you may be getting interference from another electronic source - like a cell phone or stereo or tv close by your computer. Try the speakers in another computer at home or at work if allowed, then if you still get the humming, I would ask to exchange the speakers for new ones.
1743116
Without knowing a lot more about what you are connecting, I can only offer things to check. It worked out-of-the box for me. Check these: Is the 3.5mm plug into the computer headphone jack, is that volume all the way up and selected as the playback device? (Plug a set of headphones in to make sure). Not knowing the TV for playback, it seems you can see the image, yeah? Check that the TV is set for internal speakers, audio set from HDMI and the volume is up. These are things you might have already tried, including a different computer/TV setup. Lastly? Try a different adaptor although I'm leaning towards an incorrect setting on the computer or TV.
1143490
I am listening to these headphones right now on my Lenovo.The button however does nothing in the computer and my computer has a separate jack for Headphones and Mic so the mic isnt working the way it does with my phone.
2195847
Thanks T. J. Schaefer! It worked perfectly. I did have to go in under sound settings to change my default audio device, but I'm up and running now. :)
295832
I'm just curious if you've tried recording something on the video setting and playing it back on your computer to see if the sound comes out. The "speaker" or playback on the cameras are piss poor, not that they should be anything great, but it might be possible that you can't hear it on the camera but the sound pics up on video and you can hear it on playback. Hope that made some sense. I hope it works out for you.
555634
I can't speak to which laptop works best, but I can tell you that my Samsung did not seem to agree with this product. The sound from the main microphone was OK, most of the time, but I didn't get much of an amp boost. I don't know if this is attributable to poor quality of computer or product. Maybe a combination of both.
1457991
First look at see if any wires are cut or sliced. Try using another USB device. If you don't know the installer personally, he'll just give you the run around. If it still doesn't work contact Autosound directly. Mine came dead out of the box. I had to return it, they replaced the motherboard on it. My USB port works, flashdrive, smartphone etc.
1075969
You specifically have to plug it into the Line In on your soundcard (usually the light blue port). Also, make sure in your volume settings that Line In is not muted, and that its volume level is high enough. I'm not sure what speakers you have, but the jack on the front/side of the speakers are usually for headphones.
249198
i've never had that problem but i rarely use my laptop for audio i put all my music on flash drives then import it to my playstation 3 so i can use a fiber optic cable and upsample to 176.4 k it sounds amazing, much better than my laptop and a usb cable. by the way have you tried pangea audio's usb-AG cable? it has silver cables and sounds really good and it's not that expensive
309459
The best answer I can give is that first you need to make sure as someone else said is that the plugs are in the right holes. On mine the red plug went to the mike and the black one went to the speakers. Next you need to check the volume control on the headphones and your computer. If that doesn't work then there is something wrong with them.
1202294
My mic works fine, so I assume it has something to do with the connection or what you are plugging it into, try it out on someone else's computer