My tv will not show the picture but i have sound. I bought this tv in 2013 and i was wondering do anyone have a way to fix it.
881711
I would try a different input, such as a component cable. Something like that happened to my other TV. My house was struck by lightening and it traveled through the TV cable. Destroyed the cable box and the HDMI ports on my TV. It's the only thing I can think of, other than a repairman.
892318
I replaced mine. It's not a good tv. especially the sound. My picture quit working after 4 months. It was replaced quickly. service was ok, but not a good tv.
289028
See Jeff's answer. If you have it plugged into the HDMI port, and the TV is set to HDMI on that port and it still doesn't work , send the cable back, and pay a little more for a better cable; that's what I did.
1619541
It's an HDTV but mine is currently blank in the bottom quarter of the screen for no apparent reason. I've had the tv for a month and maybe a week. I'm pissed off about this TV right now, but when it was working it was pretty cool
1866096
My first bit of advice would be to isolate the source of the problem (is it the TV or converter?). Try hooking it up to another TV (or a friends, etc). Incidentally, I have mine hooked up to a Sony TV - works great (knock on wood)...Good luck...
1550222
I've got sound and picture simultaneously. Might be an issue with the unit you received. Good luck
2141363
Man Vince, that sucks, I really feel bad for you having to go through all the stuff you have. Even with the repair the screen is faulty. I would see if you can still return it to Amazon and get an exchange. I currently own a Sony 40" 720p/1080i set I got in Nov of 2006 and Ive been thinking of upgrading to the Samsung 4071, but all the crap youve gone through scares me. I dont know what I would do if I spent that much on a TV only for it work partially.
1643468
My tv was just picked up! Called Samsung and got the same response they gave you - a repairman would come out and if it couldn't be fixed it would have to be sent away for service. As you, I did not think I needed to have a brand new tv sent out for repair and decided to return it. I am now watching my old 19" set (gave my 26" away when I got the Samsung!). Have you had any luck yet? I am considering Toshiba.
1800571
Are you out of warranty? How much is a motherboard? I guess I am asking more questions than answering, but I would exhaust possible free fixes, and my personal belief is that you no longer 'repair' TVs. It is a great TV though...
1880511
I also called Samsung & they referred me to a local company. They want $90 just to come out but since we can't afford to fix it right now, we have been waiting. I have read a lot of people having this issue but samsung denied it. It's a shame that a fairly new tv is having such problems. I guess that they don't make them like they use to! Let me know if you get a tech out there & the outcome. I know mine will have to wait, no job, no money.
2006956
We've had nothing but trouble with ours...... now ours will play for a few minutes, then the picture goes black while sound still works (IF you turn it off, then it will come back on for a couple minutes before going black again)....... getting ready to purchase a new one (NOT RCA THIS TIME!).
853251
Depending on how long you have had the TV, you can do the following:1-If it's been less than a year you can get it replaced by the manufacturer warranty.2-You can call customer service (should be a number on the instructional booklet)3-You can try resetting the tv back to factory setting, perhaps then it MIGHT work...i would highly recommend trying 1 & 2 first.
531422
Sounds like a real tech support question. When you turn it on you should see the logo appear. If it appears then that is a good sign that your TV is working. Try different combinations of input. Cable, HDMI, etc. See if you can get any one of them to work. And don't forget to choose the correct input on your TV.
1062157
Anybody have a thumb drive to fix Vizio sound issue? Webpage says it is unavailable. After watching for about an hour, sound gets distorted. Other than that, a great bedroom tv. Or , if anyone had the same issue and solved it, please let me know. Have tried every option on tv audio menu.
1536063
Have you tried to call their technical support? They were really helpful when I called them. Also, you can always return it. I returned my first one since I had some issues with the sound and got a replacement and it is perfect. Check the HDMI Cable too. You may need to try another one in case it is bad.
379059
My tv looks great, Please try to play something from amazon instant video or netflix, sometime cable signal is not as good as it should and image quality became bad. Believe me this is one of the best inversion I ever did, this tv looks so goodThat a lot of friend ask me where did I buy this tv because it looks so amazing. I have a 47" LG and you can note the quality difference. I think if you can see the pixel problem with netflix or amazon instant video then the tv it is not working properly
1723760
Ours kept doing that also. We had it for about 3 years and finally last year it started to the same thing. I took it in to an authorized Panasonic dealer to see if I could get it repaired and I was told that the part that was needed to repair it was no longer available. I hope you have better luck than I did. We no longer have a sound bar for our T.V.