Is there a trial period and/or a warranty? I haven't had much luck with buying pillows online
881009
I purchased an XL. It didn't work for me at all. I tried it for 2 nights and then had my husband try it. It didn't work. I just went to my Amazon account and went to the Section for returning something. I printed up a return label, including postage, and sent it back to Amazon. They reimbursed the purchase price. I did buy another one of these pillows, just in a smaller size. It has worked fantastic. My problem is shoulder pain and this pillow allows me to sleep on my side without having any pain. It has really been a miracle pillow for me. But if it doesn't work for you, you can return it and get a full refund. Best of luck!
881010
I really don't know. All I can say is I just bought my wife one of Dr. Bob's pillows. She tried mine 1st. It is by far the best foam pillow I have ever used. I paid over 100.00 for the Sleep Number and it lasted less than a year. This pillow is made right. Have tried 2 Gel pillows and thy don't last. Try it you will like it.
881011
I don't believe there is a trial period or warranty. Don't waste your money. It isn't memory foam, and there is no support at all. Spend the extra money and get a tempurpedic. They last for years. Hope this helps you.
881012
I purchased an XL. It didn't work for me at all. I tried it for 2 nights and then had my husband try it. It didn't work. I just went to my Amazon account and went to the Section for returning something. I printed up a return label, including postage, and sent it back to Amazon. They reimbursed the purchase price. I did buy another one of these pillows, just in a smaller size. It has worked fantastic. My problem is shoulder pain and this pillow allows me to sleep on my side without having any pain. It has really been a miracle pillow for me. But if it doesn't work for you, you can return it and get a full refund. Best of luck! I purchased an XL. It didn't work for me at all. I tried it for 2 nights and then had my husband try it. It didn't work. I just went to my Amazon account and went to the Section for returning something. I printed up a return label, including postage, and sent it back to Amazon. They reimbursed the purchase price. I did buy another one of these pillows, just in a smaller size. It has worked fantastic. My problem is shoulder pain and this pillow allows me to sleep on my side without having any pain. It has really been a miracle pillow for me. But if it doesn't work for you, you can return it... » Read More I purchased an XL. It didn't work for me at all. I tried it for 2 nights and then had my husband try it. It didn't work. I just went to my Amazon account and went to the Section for returning something. I printed up a return label, including postage, and sent it back to Amazon. They reimbursed the purchase price. I did buy another one of these pillows, just in a smaller size. It has worked fantastic. My problem is shoulder pain and this pillow allows me to sleep on my side without having any pain. It has really been a miracle pillow for me. But if it doesn't work for you, you can return it and get a full refund. Best of luck! « Show Less
556625
I think it was only a 30 day return policy not a warranty policy. You can look it up when you check out the details of the mattress but I have a feeling it doesn't actually have one. But we still love ours after almost 2 months and we actually bought another one because of the quality and comfort. Hope this helps!
1889235
Get the contoured neck pillow from Sleep innovations. Not the contoured linen spa pillow - they DO NOT honor the warranty policy. They will state "Not a manufacturer defect." So buyer beware. Buy a sleep innovation or other brand
1821866
I believe so, unfortunately I do not have a definitive answer on this. I would go to their website to look up what they offer. They have a lot of great products on their website. I just don't remember seeing a single pillow option. They also have a customer service phone number available. I hope you have been able to locate the information you need.
1602082
I don't remember there being any kind of warranty in the packaging. I will tell you from past experience with memory foam products (several pillows) that they only last a couple years before they break down and get flatter in the spots you sleep on the most. Because of this I turn my mattress topper every time I change my sheets (once a week) I turn it end for end and flip it over also. Seems to be working so far. Hope this helps you.
2011962
Found this at their site :http://nighttherapymattress.com/customer-support/warranty/
2158149
Yes, but it takes a long time. I've had mine for about 2 years now, and it's past time for a new one. I had the standard, I'm pretty sure--bought it directly from the chiropracter and he didn't specify, so I'm trying the gentle this time and hoping it will work well for me. :) I usually get a new pillow every year or two anyway, due to allergens.
671688
I'm not sure, but the product descriptions said a lifetime..... however amazon has a 30 day return. My hubby & I love pillows and will use replace them if necessary in several years. They really help and exceed the product descriptions. They are with the money.
218264
Don't know about about warranty. It is quite supportive. I weigh more than 200 and find it comfortable.
1447105
You know, Edna, I don't actually know if there was a warranty. I will say that I called the company with my complaint and was told that someone from management would be in touch with me and that never happened, so I think that as appealing as the product is, I would advise people online to stay away!
1650429
the chairs are very nice - I do not believe there is a warrantee - I have heard that people who have issues past the 30 days w amazon have to send the product away - at that point - its not cost effective as its very heavy...
1379318
I believe they have something about warranty on their site. I really don't know for sure . . . I'm just a customer like you.
1043591
I made my own, I'm sure you can probably get it online. The pillow is wonderful I use it for my new born.
1761241
I still have the one that I had from some 30 years ago. It hasn't fallen apart yet and it doesn't smell or anything. I don't remember when the other one died but it's been gone awhile and I think it went into the dryer or something one to many times and just crumbled. That was in the days when I put everything in the dryer. The one's I bought in the last few years I hope to last me the rest of my life. But I don't have a specific answer for you. But I will say this..shop around...these pillows can be found under various names with different covers but they are all quite similar and the savings can be over $100 a pillow. Next there are what they call lofts (how firmly the pillow will hold your head) and also thicknesses which are more important for how you sleep. A side sleeper usually needs a higher pillow while a back sleeper needs a lower pillow but probably more firm. I myself am a side sleeper and I like the medium density (loft) when I can find it. The firm are too intense for me. I've bought high loft plush queen size and I've bought high loft medium queen size and I've bought low loft plush queen size and I'm happy with all of them but my favorite is the high loft medium which are hard to find. I've only ever returned the firm ones.
1306398
I had two units. One had the pillow, the other didn't. It was either taken off or added to the production units. I found the company to be very helpful. Try contacting them.
681058
No, we have had ours almost a year, and no problems, I just fluff it before I crawl in bed. You will not be disappointed in these pillows! We love ours! We even take them in the camper with us because we sleep so good on them! Covers wash great too!
1876757
Definitely contact Amazon and let them know. They are so helpful and have resolved issues for me immediately. No calling, waiting for prompts, transferring to other depts. etc. Fast and excellent customer service, like none other. Believe me, you WANT the other case, I love mine so much, I am ordering more today. As always, I will only deal with Amazon Prime. Good luck.........but aren't they just wonderful pillowcases?????