The handle keeps on detaching from the body of the vacuum. Anyone have tips for this other than tape? And how do I use the attachments/hose?
877604
You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take that end out and stick any attachments onto it. You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take... » Read More You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take that end out and stick any attachments onto it. « Show Less
877605
I returned the vacuum because the floor adjustment did not function properly.
877606
You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly. The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take that end out and stick any attachments onto it.
877607
this has not happened to me....as far as the attachment hose -- i just disassembled it and used it with half still attached to the vacumn -- when vacuming under couch cushions.
1197641
We use a manual pole vacuum attachment with hose . The method works great with no issues.
1287718
Is it still new? I would return it, if so. Otherwise, I would suggest maybe some WD-40 around the mechanism. I have mine in my hands right now and it should not be difficult to pull towards you. Do you have a brother, husband or neighbor who maybe can put some muscle into it? BTW, I LOVE this mop. You may have a defective one.
1415237
There is a little metal pin (or button) on the bottom of each side of the handle that you can push in, allowing you to pull up on the handle to remove it for storage. When you need it again, you just slip the handle back and it clips into place. It is located where the handle attaches to the main body. Not quite as handy as folding down, but not too bad. (The vacuum is still going strong, too.)
1631538
Hi-We have not had a problem with ours. When extended, at any length, pull on the hose and slowly release and it should retract easily. I hold a little pack pressure and the hose winds in and lines up beautifully.NEROS
2136622
The cord is not retractable. The reason our vacuum became unreliable has been due to a loose connection. If we pulled slightly on the lead or pushed it slightly into the back of the machine it would work. It maybe a simple loose connection but infuriatingly it seems a huge job to remedy the problem. In short if the lead still comes out of the plastic rotating lug that you wind the lead around I would be worried you would eventually have the same problem we experienced. Good luck on your decision.
34552
Are you talking about the long handle or the short, cross-wise handle? If your long handle is loose, twist the ring that you would hang it from, at the end of the handle, clockwise to tighten it. Mine was loose as well. You might have to stick something through the ring to get enough leverage, unless you're an Amazon!
2233566
In order to use the hose for attachments, you must push a button to "unlock" it from the base of the vacuum. I found this to be a pain. Personally, I like a hose that I can just lift out and use without any extra steps.
17602
Suzanne, I am having the same difficulties with this vacuum. I usually cannot get it open to take out the dirt and dog hair, so I end up pulling it out with my fingers - YUK! I finally was able to get the entire thing apart to wash it all and there is debris behind the screen that I have no idea how to get out, so I just kept forcing water through it...very frustrating. I am sorry that I bought this vacuum. It was a lot of hype over nothing.
2150474
I had the same problem when I first started using mine. The secret of keeping mop together is where you hold the mop. YOu must hold it on the little sliding plastic piece in the middle of the mop handle, so as not to unscrew it.
1318696
Pull hard and the roller will come away from the handle. It should slip off easily as it is not glued on.
2134059
I'm sorry,but I haven't used the hose. I bought my Kirby refurbished and when I had a question, I called the business that refurbished the vac. They were great. Answered quickly, made suggestions and solved my problem. Try calling whoever sold yours.
1540210
With my experience with this vacuum, the handle was never strong enough no matter what I did. Check to see if it is clogged at the bottom if the hose where it connects to the bottom of the vacuum (near the bristles). Mine always clogged there.
112705
Have no idea about other vendors. I think it is a super vacuum and have had no problem with the attachments. Have you tried contacting Hoover.
855693
The attachments are made to be a part of the handle. For the brush attachment, you just have to make sure it's straight before putting it in its spot (it rotates 360). I haven't had an issue with the attachments.falling off, but I suppose its all in how you handle the vacuum.
2229410
I'm thinking you pulled it out way past the red mark on the cord and broke it. I did that to my vacuum cord, I had to put a pinch clothes pin on that. Sorry.
917339
if you have a "shop" vac that has an air out port that you reverse the hose on... and then maybe use some duct tape.... in a pinch... I could make that happen...but not with a regular vacuum..... USE A HAIR DRYER on cool and fill a little at a time if you really stuck!