I placed an order for Trampoline Wind Stakes and Trampoline Accessory game kit with Ladder on May 18, 2014. This has a delivery date between July 16 August 7. These are small items. Why does it take so long for delivery?
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Customers are generally not going to be able to answer questions about delivery (You want to contact the company.). I am having the same experience though. Did you noticed they just doubled the price? I doubt they're ever going to send them, so I'm probably going to cancel mine and order something else. I am also going to make sure it's not the same seller. As of today (May 30) mine have finally shipped.
1861339
Hello, thank you for your question. I can offer some insight into why this item is listed as "Usually ships within 3 to 5 weeks". The reason it will be taking this amount of time is because it will be ordered from a distributor and is expected to be prepared for shipment within 3-5 weeks of your order. Have a good day!
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Dear Sir/Madam, This item ships the next day from our warehouse in Elgin, Illinois and is currently in stock. Depending on where you are located, it can take 3-5 days for you to receive your item. I see that you have not ordered it yet -- if you need any assistance in ordering this item, or have any questions, please do not hesitate to contact us at (800) 232-1195 or customerservice@wenproducts.com and we will be more than happy to assist you. Thank you for remembering WEN!
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Jim, Sorry for the delay, we get a lot of questions. We could ship this out today and you would have it within a week. Please let me know how I can help you going forward. Carrie Simpson Big Game Gear
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If people are having to wait an extended period of time for this unit to arrive it might have something to do with the carrier and the distance it needs to travel to reach you. I know you posed this question back in February so I'm sure you received the unit by now so I'm answering this question in case someone else is currently in a similar situation. If you were expecting it on a certain date and it's exceeded the e.t.a. by at least 4 days I'd try to contact the seller to see if they can shed any light on the situation. I'm about to order another one of these units for myself and I'll try and note the time from when I order it until the time it arrives. Hopefully this will be of some help. EDITED 12/10 I ordered the unit on 11/26 and received it on 12/9 so it took roughly two weeks to arrive, however, I'm not too happy with it. I'm about to do a review now to explain my experience with this (updated?) unit.
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I did not receive a ladder with it. I bought a ladder at toysRus. The picture on Amazon.org was misleading. It showed a ladder with the trampoline.
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I placed my order on May 14th with a delivery estimate being June 25th to July 15th. I just got an email saying that my bag is preparing for shipment and will be here on May 29th. I also ordered the other hydration backpack from Teton and had the same thing happen. My guess is that they ship as they become available.
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Dear brianna, Thank you for your contact. Yes,we shipped out your item at 21th July. As it is international shipment ,it will take 25-30 days. If shipment goes smoothly,it will arrive before estimated time. The fastest shipment is most expensive,we couldn't afford.Hope you can understand. Have nice day. Best Regards.
1691628
Good morning, Most of our orders will arrive within 5 working days. I'm afraid that Amazon tends to be very conservative when estimating delivery dates, which may be the cause of your concern. If you have any other questions, please don't hesitate to ask. Sincerely, Tarot Barnes
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Dear Gonzotgreat23, It seems that you may have placed the order from an International Seller (most likely based in Asia), which is likely the reason for the lengthy delivery estimation. Orders from US Sellers should deliver within 3-5 business days or so. We hope that this information is helpful for you and that you are able to enjoy your case very soon. Thank you very much. Best Regards, Cellular Connection Customer Care
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Good morning, Mallory. If you place your order today through our company, your order should ship tomorrow and arrive by Friday, October 31st. We offer 2-day shipping, not one-day shipping. I hope you find this information helpful. Adreanna, HearthSong Customer Service
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Thank you for your interest in our package deal! We ship all merchandise Monday-Friday within 1-2 business days of receiving payment. We cannot ship on Saturday or Sunday. If you place your order with expedited/1 Day/2 Day, and it's received by us, prior to 12 noon EST, we will ship same day. We cannot say with a definite answer when your order will ship until we receive it in our system. However, we've seen with shipping to your state, it can take 3-4 business days in transit on average via standard shipping (not including processing times). If you have any further questions or concerns, please don't hesitate to contact our sales department at 800-991-3350 EST. We thank you for your time and consideration!
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I talked to an Amazon rep who just confused the issue more. My order still says that the expected delivery date is October 29th. The Amazon rep said that there aren't any in stock and that they won't be shipping today. When I asked him when it WOULD ship, he said that my estimated delivery date was October 29th. When I pointed out that this couldn't possibly be accurate given what he had just said, he responded with, "the time is given to you is accurately calculated by the packaging department.So I assure you that you will get it on time." UPDATE: Sure enough, this morning I got an email saying, "We're still trying to obtain the following item[s] you ordered..." so, no, they weren't shipping any of these out on Friday. I guess we all just get to wait it out now.
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I have the same delivery date as Ryan Schulze which seems a bit late... and by a bit I mean extremely... By then I could just walk into a store and buy it I feel like... I can't find any contact info or info on who to ask about this..
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First can I ask who are you? I have never received an email like this before. I get all my items from a US Supplier, but I have no ideal where my supplier gets this item them from, but when this is ordered before 10:00AM it will usually ship out the same day that Monday-Friday. I noticed that there are 53 other seller's of this item on Amazon.
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I placed my order on Apr 23rd 2013, and I'm still awaiting its arrival. When I ordered it, was 80 degrees out. Now it's over 100 degrees. Did my order get lost somewhere? It sure did not ship within one day. It's been over a month now. Luckily, I have a huge box of your grommets awaiting your shade fabric to go with my sunburn.
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Hello Robert, Shipping times will vary depending on the amount that you pay, but this item can go First Class Small Package, which has an estimated delivery time of 3-5 business days. If I can be of further assistance, please let me know and have a great day! Best Regards, Trevor Parr Noble Knight Games