The cloth leash has twisted inside the housing and is inoperable. How can I fix this?!
898457
I assume it's locked up also? I'd contact the maker. They seem concerned that their product works well. They responded to my review about the poorly designed locking mechanism so they might just send you a replacement. Worth a shot!
898458
Try extending it all the way out and feeding it back in slowly. They have a mechanism in them like a seat belt.
32663
Try unscrewing the adjustment entirely...the should be a rubber seal inside in addition to a little plastic ring. See if either of those are mangled and messing with the adjustment.
185420
One more thing I'd suggest to the manufacturer: put a swivel connection on the cord somewhere so it doesn't twist with use.
812205
If you turn the table over there is a gasket, rubber, plastic? between the swivel and the top. Our table turns but is fairly tight so our 6 lb dog can't really move it. I would look to see if you could tighten the screws first then the only thing I would do is to place or stuff a small cloth in the swivel part so it won't turn. I think in the manufacturing process your table might be looser then some, ours is very hard to spin. IF YOU DON'T WANT IT TO SPIN AT ALL then i would block it from the under side. Turn it over and look for those options. Good luck.
1787013
The cord doesn't attach to anything inside the compartment and should be flexible, have you tried to yank it out with a needle nose plier or forceps? i don't think you can hurt it.
1488285
Turn it upside dow and place your foot into the handle. push down really hard on the blade and you should here a snap and then it will be sturdier. This should solve the problem. Feel free to contact me again if you still can't get it.
1082092
my housing is different than the picture, it's split right in the middle instead of towards the top, but there's no trick to opening it, sometimes it's just harder than others, be sure and put some vaseline on the rubber washer when you reassemble
504847
The only remedy I could recommend would be to get a new plug end & splice it onto the current cord. Of course, once you put electrical tape on it, the plug won't "roll" all the way back in.
613236
You have to get a new hose. The one that can be detachable. Tonic hose would be great for it.
637842
I have the same problem, I just keep running my thumb nail down the cord anf that seems to keep it from twisting excesslively and the minute I get a knot around the stick, I stop and fix it. It is the basic principle of physics...you keep turning and twisting it to play with your cat and the cord is going to keep twisting and winding up... no real solution...just keep on doing what you are doing.
693584
Call the company, it may still be under warranty and they can send you a new chair. Otherwise they should at least offer a solution to the problem. Glad you are using your chair. Sorry you are having problems , i hope this helps out. Find your paper work and call them. Good luck.
1918737
Try to lightly hold the handle but allow it to spin with the mop instead of holding the handle still. Should help with that.
631596
I can't answer on how to repair the Velcro, but for others who use this device, I never undo the Velcro...just force my hand into the opening. If I did have the problem, I would sew the straps down permanently, and just live with it that way.
1353299
I have the same issue. I have tried to fix it with no luck. Only thing that works is holding the handle at aslight angle. Over all I am not happy with this item.
911324
You can fix it easily... Just pull it out and push it back in the right position.
258851
Stand on the material (strands) then pull the handle up until it releases. I have already broken one because I did not do it correctly. Good luck!
1050488
I have the same chair and have a exact same problem. I bought this chair few month agofrom Amazon.I tried to fix it but there is no way to fix it... We should ask to replace it...