why the light can not work&#129;H
425771
Hi, I'm not sure what you mean by 'light can not work'? Can you please be more specific? Have you checked your batteries? There is an automatic shutoff when the wand is turned on and placed in a vertical position, so that may be causing the light to go off. The other alternative, is that the bulb may have burned out and I would contact Verilux about this. They sell replacement bulbs. Good luck!
2195222
Have you checked all the connections to make sure they are tight? My husband loves his light and luckily no problems. If we had a problem we couldn't fix would have a lighting shop check it out, since we like it so much. Sorry I can't help.
1312820
I wish I could help you. I was very satisfied with the light and had no problems getting it to light up.
2203091
Yes, my computer doesn't work when the light is on. The light is so good I work around it. I can't see the computer in the dark anyway.
932308
The wires inside the base were not properly grounded and were touching the metal. The problem occurs when the light is twisted into place. I re-grounded the wire and capped it off. Its worked perfectly since.
1505863
I had the same problem. Bought mine through a different source who send me a new AC adapter (the part of the cord which plugs into the wall). Light works perfectly now.
1107471
Sorry that I can't help, ours work great they may be in a place where the surrounding light is too bright.
1605369
Can y'all send me a new one i will pay just gave me a discount i will send the non workin light back to sow is true the light is no longer working: (
1201114
Perhaps there is rain? Or leaves? Or flying insects? Or small animals? Or bats (this truly could be!)? If the problem persists, you would have grounds to return the lights for replacement or for a full refund. Ours have been working great, so for us this has been a good product. Best wishes to you.
1131058
light is defective-----will come on if placed in dark entre way but should go out as soon as object leaves
1579363
It is possible that the photo sensor is turning the light on and off. Disconnect the photo sensor and see what happens.
1870235
I bought mine a couple months ago and the light worked for a couple of hours then never again. It was an electrical issue, not a bulb issue. I wouldn't recommend it....
1556813
Sorry, I don't have an answer. I placed the light I ordered at our local library and if there's been a problem, I haven't heard. I'll save this email, check with the library and get back.S. Vernon
1161185
try using a different light ball because when I got mine one of the light bulbs did not work
1624126
Mine worked fine. Maybe its the light bulb that needs to be replaced. I don't know how to do that. Return it if you can.
1499388
I can only guess that the switch for the nightlight is broken. Maybe you have a voltage issue.
591577
Buy a new one. When these have anything go wrong, it is cheaper to buy a new one than try and fix. I had problems with the light on mine, and it was not the light, but something in the wiring. I purchased a new one from Amazon. Very happy