Will I have problems getting help if it stops working during the warranty?
872589
Sorry, I can't help you there, we've had ours for a little over 2 yrs and have had no problem with it. We love it.
872590
As the distributor and seller of this product, we stand behind it 100%. If a customer contacts us by phone or email with a problem, we respond immediately, and assist in any way we can. If you have an issue with your unit, please contact us...our number is (951) 764-8795, email contact@buygreenair.com, and site is buygreenair.comIf we don't know there's a problem, we can't help! You can see from other comments here that we stand behind everything we sell 100%, and are always ready to provide assistance.
872591
Nanette, the company does NOT stand behind it's product whatsoever! My unit worked well, stopped abruptly and the seller/manufacturer was uncooperative and now I've got an expensive piece of useless junk!!! Don't buy from them or the product!Note as of October 28, 2014 I have retracted this answer. The distributor sent me a new circuit board/control board, provided me with a You Tube video to walk me through the disassembly, installation and reassembly of the unit. It works as new and maybe even BETTER! I am enjoying the product and wouldn't hesitate to order from them in the future. Great folks to deal with. Nanette, the company does NOT stand behind it's product whatsoever! My unit worked well, stopped abruptly and the seller/manufacturer was uncooperative and now I've got an expensive piece of useless junk!!! Don't buy from them or the product!Note as of October 28, 2014 I have retracted this answer. The distributor sent me a new circuit board/control board, provided me with a You Tube video to walk me through the disassembly, installation and reassembly of the unit. It works as new and maybe even BETTER! I am enjoying the product and wouldn't hesitate to order from them in the future.... » Read More Nanette, the company does NOT stand behind it's product whatsoever! My unit worked well, stopped abruptly and the seller/manufacturer was uncooperative and now I've got an expensive piece of useless junk!!! Don't buy from them or the product!Note as of October 28, 2014 I have retracted this answer. The distributor sent me a new circuit board/control board, provided me with a You Tube video to walk me through the disassembly, installation and reassembly of the unit. It works as new and maybe even BETTER! I am enjoying the product and wouldn't hesitate to order from them in the future. Great folks to deal with. « Show Less
872592
As the distributor and seller of this product, we stand behind it 100%. If a customer contacts us by phone or email with a problem, we respond immediately, and assist in any way we can. If you have an issue with your unit, please contact us...our number is (951) 764-8795, email contact@buygreenair.com, and site is buygreenair.com If we don't know there's a problem, we can't help! You can see from other comments here that we stand behind everything we sell 100%, and are always ready to provide assistance.
1771230
With the instructions there was an 800 number to contact them. I would first try that they could help. I have never had a problem with them
1140579
I did not buy the warranty. It works fine, I have not had any problems with mine. Just take care of it and it should last a good while. I hope this helps
60513
No but u might wanna take it apart and reinstall it. If the don't work u might wanna get another warrantied
233567
The gist I get is there is no warranty. You pays your money, you takes your chances. Sorry, I am not much help with that.
2122825
I had the same problem and would use warranty if it applies for you, hope this was helpful.
87884
Not sure. I'm gonna be honest your not going to have a problem with this machine. However, I'm sure there is somethird party company out there willing to take your money in return for a warranty they will never have to fulfill.
1003993
To tell you the truth, mine stopped working, hopefully I can repair it myself..so you might want to get something else
917397
Call their customer service. They were very helpful to me when I experienced a problem
911227
It will stop itself and signal an error code. You will need to untangle it and restart it to continue its cleaning cycle.
926930
I forgot about the warranty period, might want to check the vendor. But I didn't count the warranty by the time of purchase. It looks to me like a "hit or miss" thing. If it works, everything will be rosy, if not ask for a refund. At least mine is still working after a year. Good luck!
1129909
That would likely void the warranty based on improper use. If it doesn't work and the warranty is void, you might be upset that you didn't first go to Walmart, Best Buy, Staples, Ikea, Bed Bath and Beyond or Fry's that don't involve buyers remorse.
484315
I'd love to help... I don't remember its warranty, if it had one. It was refurbished. I had no problems at all with it. It's just what I needed for home and small bussiness.
957098
I am not sure about a warranty. I wouldn't advise anyone getting this. I need to find out myself. Haven't had this very long and hasn't worked right since I've had it.
455429
Something could happen anyway. Malfunctions do happen as well as mishaps. I got the warrenty because I don't want to take any chances.
269340
I believe it has a year warranty. I've havent had any troubles with mine. What are you having troubles with?
104541
I've used mine trouble free I've used mine for a year and a half trouble free.i feel I made a good purchase.they offer free support for any problems that might arise