I am so angry product just came in the mail and battery will not charge the power light red blinks on and off and the charge light blinks
906306
It could be a bad battery. If it is a bad battery, you can call customer support, and they will send you a new one. They were very pleasant when I spoke with them about a battery issue not holding a charge. At the time, the customer service person told me that new batteries should be charged for at least 24 hours in order to keep a full charge. He also told me if the battery didn't work, that they would send me a new one.
1683735
The paper work you got with your battery should tell you where to send it in to . You can also check with the person you bought it from.
470663
I'm having the same issue,I just received mine today and strait out of the box red light wont come when connected to charging port.
879195
mine was plugged in for 48hrs fully charged and nothing!Didn't work at all. go to return it.. it can't be returned they can mail it to u but its a hazard to take back. i was very disappointed money down the drain its worthless and pulsing or full on it don't work.
1861410
Same thing has happened to me. What I did was wait and tried again, held power button down. I also made sure charge was full. When u plug in charger there is a small red light. Be worried if the red light doesn't show
1846549
Sounds like a faulty product. Get back with the ppl u got it from. U should get a replacement. Also complain to Amazon, and write comments on the company profile abt this product. Also, maybe the company will send u postage so u dont have to pay anything, that is, if the company is a good one
277464
It came with a battery that lated only a week,i bought a replacement battery and it was $9.00, and that one only lasted a week. I am so upset about the the way it sucks up the juice, i want to send the product back
982983
Battery is too hot to charge, wait for it to cool down and the light will blink green until it charges and will turn solid green
249393
I had the same problem. I went to another site and got a better battery for half the price. Still no response about my refund. Good luck
1785030
Hi Thomas, This product is fulfillment and sent by Amazon. You may contact Amazon. They may help you. We are so sorry about the inconvenience and thank you for your interested in our products. Regards, Battery Superstore
486974
Do not order this the quality is questionable would not start battery and charger was bad
1641949
i get the red light all the time it just indicates that the battery is way way too discharged
21054
You may want to contact the seller. I didnt have such issues. You may have already done this, but to double check unplug the power cord just to make sure the battery is working.
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
1827639
Hi Thomas Q., I ordered mine and plugged it in and I believe it has charged the batteries. I will check tonight when I get home to see if they were fully charged and let you know. I do know the charger red light came on when I plugged it in which should signify it is working and charging.FD
1558906
I have similar issue. Are you using a solar panel to charge your battery? I am calling their support desk tomorrow.
1475214
Would like to help but Amazon will not release my e-mail. My suggestion is contact Black&decker; or a repair center to order one. Wish I could of more help cause I have a extra charger