Packaging of this TV? I was at least expecting it to come in a larger amazon box for protection?
327268
I did have not bought this model, but in general, when I have received large items like TVs, they ship in the product box, i.e. there is no extra outer box added by the shipper. This is true of an LCD TV I bought from Amazon last year, as well as other items (monitors and stereo equipment) I have received from other online shippers. The packaging should be fine for protecting the TV. However, if you had concerns because of the seal being broken or other damage to the package, that might be more reason for concern, but assuming it was not tampered-with (because of your comment about the seal), the TV should have been fine.
90788
It was in an 'open' toy box (one where you can see the product) then packed with the extra brown packaging paper to protect it in the larger Amazon.com box. It arrived w/no issues.
976660
The DVD should have been in the box. I would call your seller and they can have them send you one at no charge. I know the factory too will do this. Are you sure its not in the packing materials? Mine was somewhat hidden but there.
256607
Definitely contact the manufacturer. When you order a TV to be delivered, you often have to try several times to get a good one (like myself)
1793204
Look at it this way, do you honestly know how it would have been shipped to a store? Amazon is pretty reputable company, wouldn't guess they'd do it any differently than any other.
317054
Mine came in a single box, I have the Amazon prime membership so I did have the better shipping. Also there's very little hardware & miss. stuff to get lost in shipping so no worries about that. Hopefully they have improved their packaging by now, but you can always return or contact the vendor with any issues. They were very courteous with me & eager to make me satisfied.
847504
I purchased this tv from Amazon and everything went fine. As a matter of fact, I have purchased many things (50+) from Amazon and have not had one issue. I know you are looking for responses from people who have had issues, but don't let them scare you - they are highly reputable and from what I have heard their customer service and return policies are excellent. Do not hesitate to place your order, chances are you will not beat the price. With free shipping it is a steal. Plus they bring the tv right into your living room, take it out of the box, set it up, and make sure it works before they leave. I purchased this tv from Amazon and everything went fine. As a matter of fact, I have purchased many things (50+) from Amazon and have not had one issue. I know you are looking for responses from people who have had issues, but don't let them scare you - they are highly reputable and from what I have heard their customer service and return policies are excellent. Do not hesitate to place your order, chances are you will not beat the price. With free shipping it is a steal. Plus they bring the tv right into your living room, take it out of the box, set it up, and make sure it works before... » Read More I purchased this tv from Amazon and everything went fine. As a matter of fact, I have purchased many things (50+) from Amazon and have not had one issue. I know you are looking for responses from people who have had issues, but don't let them scare you - they are highly reputable and from what I have heard their customer service and return policies are excellent. Do not hesitate to place your order, chances are you will not beat the price. With free shipping it is a steal. Plus they bring the tv right into your living room, take it out of the box, set it up, and make sure it works before they leave. « Show Less
1172657
Talk with UPS on their requirements for shipping a large TV. I used the box with a moving company and had no problems.
379056
I've had no issues with my tv ordered from Amazon. Maybe their was some mishandling during shipping?
90791
The item for sale on Amazon is packaged differently than the Deluxe version of this figure. This particular figures packaging or lack their of is pretty minimal. The entire top half of the figure is exposed without any protection. Hopefully Amazon covers the exposed top half of the figure in some sort of protective wrap before placing the entire figure into another larger shipping box. Not really sure how they do that though....I bought my Deluxe figure at Costco!
2060263
We recommend you inspect the TV to ensure the panel is not damaged when you receive it. You can re-package the TV easily. Also, take photos of the undamaged TV prior to shipment to your new home.
36462
Dagnabit! You got my TV! ;) I hope you enjoy it and post a review. In the mean time I will be RSS feeding this product page to my home page so I can snap it up as soon as it's available. It would be great if you could also post your experience with Amazon's "white glove" or "enhanced" or whatever they choose to call it - delivery service. I've been curious about the details of how that works. Thanks
1502369
Call Amazon to return the tv. I just talked to them about exchanging a tv for another one, but they said they can only refund and then I'd have to purchase new. They said the only way they exchange is it one was damaged and then they would send you the same model.
2210513
I am so disgusted that amazon is asking me about this TV. I ordered it in August, immediately received a tracking number, then UPS for the next 2 weeks claimed they never picked up that tracking number. It was fake. Then every time I called or emailed Amazon, they told me that I could not get my money back yet, I had to give them 2 weeks to investigate. I for one will certainly NEVER allow amazon to make such a large charge to my credit card. Id much rather spend the extra $20 and buy it from a brick and mortar location. Amazon, you repulse me! Not even an "I'm sorry" Never accepted there was an issue! I am so disgusted that amazon is asking me about this TV. I ordered it in August, immediately received a tracking number, then UPS for the next 2 weeks claimed they never picked up that tracking number. It was fake. Then every time I called or emailed Amazon, they told me that I could not get my money back yet, I had to give them 2 weeks to investigate. I for one will certainly NEVER allow amazon to make such a large charge to my credit card. Id much rather spend the extra $20 and buy it from a brick and mortar location. Amazon, you repulse me! Not even an "I'm sorry" Never... » Read More I am so disgusted that amazon is asking me about this TV. I ordered it in August, immediately received a tracking number, then UPS for the next 2 weeks claimed they never picked up that tracking number. It was fake. Then every time I called or emailed Amazon, they told me that I could not get my money back yet, I had to give them 2 weeks to investigate. I for one will certainly NEVER allow amazon to make such a large charge to my credit card. Id much rather spend the extra $20 and buy it from a brick and mortar location. Amazon, you repulse me! Not even an "I'm sorry" Never accepted there was an issue! « Show Less
72161
Yes I contacted Amazon to varify that the A to Z policy applies and we are covered if we never receive the TV, I did also contact the vendor with few questions only to get replies that didnt answer anything i asked at all? plus it seemed like he had issues spelling and putting sentences together kinda of lead me to believe it could be some sort of a overseas scam maybe?
105955
I received a Samsung LN32A450 LCD today. It was listed as being an "open box" in "mint" condition. When I lifted the TV out of the box it sounded like there was gravel inside of it; not a good sign to say the least. Sure enough, it was DOA. I called Samsung Support to be safe. Amazon Customer Service was great and arranged for a pickup (at their expense) though warehouse deals cannot be exchanged; I had to start shopping all over again. There's no telling if it was already broken in the warehouse or if CEVA, a new (to USA) shipping company is to blame. For me, it was not worth trying to save $20-$50. My next purchase will be *new*.
1258942
I had a problem with Eagle. They didn't show up at the time specified two days in a row. Then only one guy showed up on the third day. I went to help him bring it in. The box was in very bad shape and the TV was broken so I refused it.While I had a bad experience and wasn't willing to go through it again, I'm pretty confident the large majority of people buying Amazon products shipped via Eagle have no problems at all. Just because my TV was broken, doesn't mean yours will be. I still recommend buying from Amazon with free shipping. You can't beat the deal and chances are everything will be fine.My two cents.... I had a problem with Eagle. They didn't show up at the time specified two days in a row. Then only one guy showed up on the third day. I went to help him bring it in. The box was in very bad shape and the TV was broken so I refused it.While I had a bad experience and wasn't willing to go through it again, I'm pretty confident the large majority of people buying Amazon products shipped via Eagle have no problems at all. Just because my TV was broken, doesn't mean yours will be. I still recommend buying from Amazon with free shipping. You can't beat the deal and chances are... » Read More I had a problem with Eagle. They didn't show up at the time specified two days in a row. Then only one guy showed up on the third day. I went to help him bring it in. The box was in very bad shape and the TV was broken so I refused it.While I had a bad experience and wasn't willing to go through it again, I'm pretty confident the large majority of people buying Amazon products shipped via Eagle have no problems at all. Just because my TV was broken, doesn't mean yours will be. I still recommend buying from Amazon with free shipping. You can't beat the deal and chances are everything will be fine.My two cents.... « Show Less