When attaching to pump, the strainer is facing downward and I can't tighten anymore, Don't want to crack it by turning anymore Any suggestions?
889855
put tape on the fitting and only tighten it till it is facing up.... you don't have top tighten it up so much it will seal
889856
I did the same thing. I then realized that there was no O ring. As soon as I put the O ring on I was able to tighten it facing upwards.
889857
Hi Shawn. We had the same problem.we started the installation at three o'clock so that it will end up closer and then back to it off and install the clamp. We had no leak.
889858
There should be a rubber O-ring on the point where the strainer attaches to the pump. Are you using teflon tape or a thread sealant (http://www.amazon.com/Rectorseal-23631-Brush-Thread-Sealant/dp/B0002YPAFY/ref=sr_1_2?ie=UTF8&qid;=1404214812&sr;=8-2&keyword;s=teflon+sealant). I use the sealant. You won't need to crank it all the way in if you use the sealant
1155885
I would just try to tighten the pump hose clamp that could have came lose. Also when you put your hand inside the skimmer where the connection is there and tighten that little white ring. With all the water it can untighten I am sure.
10926
Put it on the valve while the lever is in the down position. Pulling it up is what locks in place. Took me a minute to figure that out as it's opposite to every other pump out there.
465135
Take out the metal part and pull. It was tight for me initially but easier now. If it's not coming out pull harder!
1885171
If the twisting motions previously mentioned do not work I would try running water into the bottom hole or submerging it to allow the water to loosen the seal. I know I needed to do something like that to loosen mine but it's been so long that I can't remember if I ended up needing to actually submerge it.
1146269
I know that when I first got my fountain I had the same issue, but I kept working with the pump dial I finally got it adjusted. Make sure that the dial is going all the way and not getting stuck. I was not turning the dial all the way to where I wanted my fountain. Hope that this helps you
832638
I had the same problem, the bottom of the filter where the drain is , not tight enough, I had a hard time to tight it self the glass part and also the water drain screw, make sure you do not over tight, could break easy, at least that was the trouble with mine, hopefully that is with yours, I will not buy this type of filter again
1712968
Hey Jeremy B. I was also unable to twist the pump open. I ended up just opening the while led and scooping out with my fingers. I forgot about the lid difficulty when posting my review.
148675
No I have the same problem! It appears to be a flaw that they did not attempt to fix. I did take a pair of plyers (water pumps) and snuged it up and that does hold some what better.
312692
Make sure the attachment is pushed all the way in, then turn the locking ring at the top of the handle. It can be difficult to turn!
961649
I was able to tighten mine up so that it does not turn at all. Make sure any old gasket or caulking materials are cleaned from both upper and lower surfaces. Use proper tools to avoid damage to the unit. If you feel that you will break the tightening nut or damage the threads, try a little "Loctite" between the upper portion of the nut and sink. You can get a replacement nut if things go wrong!!
66990
Make sure that the toggle between tightening and loosening is pushed all the way to one side or the other. If its in the middle it will not do anything.
2218219
I just hold below the part where it lengthens or shortens & twist above that part to loosen & then adjust it. Sorry you are having problems. I love my mop!
1334586
are you talking about the round strainer that you screw on where the pump sucks water into the filer ?? respond to davidwineriter@gmail.com
760668
I think it's a screwed up design, I have to get a screwdriver and flip the lever underneath to let the handle down and hope you don't push it all the way back up or you will have to do it again.My vacuum guy is looking at mine to see if anything can be done to fix it.
2010795
As previously stated, the plunger rod is just tightened too far into the strainer nut. Use a pair of pliers on the rod to get a better grip and more torque. You don't need to tighten the threaded parts together like it's a piece of machinery. Just lightly hand-tighten and you will be able to disassemble easily in the future. Alternatively, you can do as I did and tighten the top handle on very well. This allows the strainer to spin off easily for cleaning. You really don't need to remove the handle from the rod.As an aside, this has been an excellent product. Performs just as well as an ordinary glass press without the fragility. As previously stated, the plunger rod is just tightened too far into the strainer nut. Use a pair of pliers on the rod to get a better grip and more torque. You don't need to tighten the threaded parts together like it's a piece of machinery. Just lightly hand-tighten and you will be able to disassemble easily in the future. Alternatively, you can do as I did and tighten the top handle on very well. This allows the strainer to spin off easily for cleaning. You really don't need to remove the handle from the rod.As an aside, this has been an excellent product. Performs just as... » Read More As previously stated, the plunger rod is just tightened too far into the strainer nut. Use a pair of pliers on the rod to get a better grip and more torque. You don't need to tighten the threaded parts together like it's a piece of machinery. Just lightly hand-tighten and you will be able to disassemble easily in the future. Alternatively, you can do as I did and tighten the top handle on very well. This allows the strainer to spin off easily for cleaning. You really don't need to remove the handle from the rod.As an aside, this has been an excellent product. Performs just as well as an ordinary glass press without the fragility. « Show Less
588729
Loosen screw slightly, rotate bracket 180degrees while holding hose attach end, retightenscrew. Dmiller