Do you have to buy warranty from the same place as the tablet?
867628
I'm not sure. I would think so but I just purchased the one I saw on Amazon. Ended up that my tablet got damaged. This warranty could not fix it for the price I paid for the tablet or cheaper so they just gave me back what I paid for it. Just so happened that the price for the very same tablet sky rocketed on this site, so I ended up having to search for a comparable price.
867629
I don't know. If you think you might have a better deal, contact the manufacturer and make sure they will honor the warentee you want before making your purchase.
867630
No,you can buy Square Trade other places but I bought mine thru Amazon when I bought my tablet because it was convenient.
525668
my understanding is yes. I purchased my plan at a different time than I purchased my Tab and they covered it without any problem. They didn't even care that I did not get the receipt to them until I needed to have my tablet repaired - which they replaced instead.
1533558
You have to register your tablet on the square trade website. When you have registered, look under active warranty and click on the Tab information. follow the instructions to file your claim. You will need to provide a copy of your receipt. You have to follow their instructions and mail the tab to them in order to get it replaced or refunded.Hope this helps.
228581
Yes I ordered the warrantee at the same time as my Kindle. Warrantee started the minute it shipped from Amazon.
1582379
Hi, You can order a warranty at the following Amazon link: SquareTrade 1-Year Tablet Protection Plan ($100-$150)
293382
I haven't had a problem where I needed to use the warranty. Mine works very well.
119672
I just checked and was told that for the holidays they have extended the period to purchase your warranty until January 31st. So you should still be able to purchase. Contact them (I did it by chat), give them the serial number of the device and they will confirm and even provide a link.
1213682
Yes but don't buy it. I have had this tablet replaced twice because of problems.
1401123
At this point, you'll need to contact their customer support. It will cost about $14 to ship it with tracking. If it's past your initial 90 days, it's a $25 service fee. If it's after the 1 year warranty, it will also cost parts. Mine has had to be serviced twice. It is no longer cost effective for me to have it repaired and it's still within it's one year warranty. It would now cost me what I paid for the tablet.My recommendation, return it for your money back and get a better quality tablet.
508433
No, only the Square Trade coverage. I bought a Google Nexus Wi-Fi 7" tablet for my 7-year old grandson. The Square Trade warranty was offered on the tablet for an additional fee. With three younger siblings in the house, I subscribed to the 3-year warranty after calling Square Trade and spoke to their rep who,confirmed that I understood the warranty correctly.. I don't normally buy extended warranties, but the price was right and the warranty would replaced the tablet no matter what went,wrong with it, or how it was damaged. I have piece of mind.
2149787
Yes, as long as you have the original purchase receipt for the tablet and it is less than 30 days ago.
2222419
no. but you can always download it from the play store. Sabre your money and buy a better tablet. These are junk. I must now wait 4_6 weeks for a warranty repair!
710777
I have never had a deductible on any laptop or game system for which I have purchased a warranty. But I have never had a tablet with a warranty, I don't know why this would be different. You have send your item to them. They will either fix it or pay you the cost of the item. They have a couple of times told me they would pay me for the item before I sent it. I still have to send it, but I have gotten my money once they have tracking notification that it is on its way. They are very prompt. Keep a shipping box handy to send your stuff to them and it cuts out the time it takes them to send you a shipping box. It takes about 4-5 days for me to get a shipping box from them and I live in the middle of nowhere. If they repairs it they are prompt as well, my item comes back to me in about a week's time from when they get it. I have been very pleased with their service.
474253
Hit the squaretrade.com and check it out. They do warranties for used phones (they take effect 46 days after your purchase), so I would expect them to cover used tablets as well.
627737
I just went through the warranty (1 year) on this tablet. Go to the Matricom website. Mail the damaged one back into them. I surprisingly got a new one within two weeks. Good Luck. Think you need the receipt etc.
717865
I think so, but these were a gift to someone else - meaning I didn't check those things out. But I can tell you from experience that the seller is hard to work with if you have a problem. We were finally able to get them to send a replacement for one tablet that froze up, but we are having issues with another one - and they aren't being cooperative. If I had known all this beforehand, I would not have purchased them.
369285
No !!!!!! I was told on the phone that they recieved my return tablet. And than when I did not get a replacement as expected I was told they did not recieve it. It also took me days to get through to them in the phone. I'm out the money and no tablet.