I have a stihl homeowner Pole saw which is malfunctioning & local dealer does not seem to know how to fix it. What can I do short of buying a new on?
906302
I would call stihl customer service. Since they make it impossible to figure out how to fix their products, we are forced to go to the dealer. If they can't fix it, stihl should be responsible for a resolution.
906303
Not all dealers are of equal competence. Find a different dealer. A dealership that has logging supplies and service loggers would be a good one to try. Gasohol fuel is not a good fuel for small engines, especially if the engine sits for long periods of time. The carburetors get gummed up and malfunction and the adjustments are very touchy. Steve Frase
906304
Hi, I'm sorry, but there can be numerous possibilities of what is causing the problem. I would not be able to diagnose the problem without seeing it. Sorry about that. John
283631
Call the company. They actually make a special chain for this saw. I found that out the hard way.
1202007
I pretty much had the same experience with others that have responded. The metal plate that stabilizes the hole saw broke after 4 cuts. You will be much better off spending more money on a better one.
1701037
I have not had a problem with my trimmer and I wonder if there is just something NOT RIGHT with the trimmer you got. You might return it with the reason and have them replace it if they will???????? I hate it when things don't work right!
994064
I think what I would do if its a simple piece u can fix yourself then do that if not then I would contact great northern n see if there is a replacement part. I don't see why they wouldn't have parts or at least direct you on what to do. I hope I helped :)
960765
Yes, to my recollection. Thing is getting it started. Just replaced mine, with broken transmission, with a Stihl at same cost. Starts easily, and can be purchased locally where it can be supported and serviced. Much stronger frame too - a real tool.
111864
Beats me. The whole thing is junk as far as I am concerned. Take a look at a Stihl, you will be much happier.
2021595
I had mine up til the first wind. It blew into a tree. Got it down but parts were bent & damaged. I tried looking everywhere for replacement parts with no luck. My husband threw the whole thing out. Big shame cause it was new.
368497
go through Milwaukee's website, there is a link to do a online repair request, then it will print a prepaid shipping label for you to send the tool out, only takes about a week to have repaired. I have used this several times with excellent results.
1198412
it says there is in my booklet that came with the saw, you have to call customer service (number provided in the booklet) and they will give you the authorized dealers for repair.
1636684
Mr. Fix says check with the manufactor for parts. If your handy try retrofitting the parts from a hardware store. How'd that break anyway? Good luck.
1390467
It's a great saw, but a delicate piece of machinery. .that happened to mine, I sent it back to get repaired. They fixed it.
502259
Here is a link to their warranty statement http://www.skhandtool.com/warranty.aspxIf you don't have a local S-K dealer (and I bet most people don't, anymore) you'll likely have to send broken tools in.
1662639
There must be a way to tighten it. My saw is working well still. It got knocked down by a large wind gust, and broke the table. Jet sent me replacement parts. It seamed like it lost cutting power. It turned out that I had the belt too loose. A little tightening, and everything works like new. Open the white cover that covers the blade pulley. That should let you see if their is some bolts to tighten down the guide assembly. My saw is in my classroom, and I am off for summer, or I would go look. Here is a schematic of the saw. Copy it and then magnify it so you can see the assembly. http://www.ereplacementparts.com/jet-jwbs10os-707200-10inch-band-saw-parts-c-32652_32684_155038.html There must be a way to tighten it. My saw is working well still. It got knocked down by a large wind gust, and broke the table. Jet sent me replacement parts. It seamed like it lost cutting power. It turned out that I had the belt too loose. A little tightening, and everything works like new. Open the white cover that covers the blade pulley. That should let you see if their is some bolts to tighten down the guide assembly. My saw is in my classroom, and I am off for summer, or I would go look. Here is a schematic of the saw. Copy it and then magnify it so you can see the assembly.... » Read More There must be a way to tighten it. My saw is working well still. It got knocked down by a large wind gust, and broke the table. Jet sent me replacement parts. It seamed like it lost cutting power. It turned out that I had the belt too loose. A little tightening, and everything works like new. Open the white cover that covers the blade pulley. That should let you see if their is some bolts to tighten down the guide assembly. My saw is in my classroom, and I am off for summer, or I would go look. Here is a schematic of the saw. Copy it and then magnify it so you can see the assembly. http://www.ereplacementparts.com/jet-jwbs10os-707200-10inch-band-saw-parts-c-32652_32684_155038.html « Show Less
403984
You should be able to order it from Amazon. It's easy to fix. And replace the inside rotor blade.
1263596
I suggest before you order this that you call Greenworks at 1-888-9099-6757 to make sure that there is an authorized shop in your area that will service your trimmer during the warranty period. Since I live in Hawaii, when I checked with Greenworks, there is no authorized shop on the island of Oahu. Although the Greenworks representative said I would return it to Amazon if the battery or trimmer failed within their respective warranty periods, Amazon's response to this was that I can only return it to Amazon during the first 30 days of my purchase. After that, I would have to send it to a nearest authorized service center which I'm assuming would be on the west coast. So I'll see if it's available through the local Home Depot. I'd rather pay more but be able to return it to Home Depot if I have any problems with the battery or trimmer.
1184835
The manufacturer has a distribution center in Norcross Georgia that can be found in the manual. If you do not have it then you can download it online. If you purchased it on Amazon you can call the manufacturer directly and tell them that instead of them resending a whole new tile saw to please send just the defective part so you can fix it yourself and the manufacturer will gladly airship the new part within 24-48 hours as they can avoid having a return and reship of a saw that weighs so much