I bought my Smart Livng Plus Mop at MN Home and Garden and loved it but now it does not work. It sounds like it, but no heat, no steam. What to do?
900896
Contact the manufactuer ocean sales at 1-800-605-6046 they can help you with troubleshooting and exchanges.
1901221
Yes, that is what makes is so nice. Pull it off throw it in dryer, air dry and press it back on to mop for next time
94294
Good question, I don't know, but I don't think so. I thought I was buying the Living Steam Mop, like my cousin has, but it looks different. ( The way if was presented by the seller seemed to indicate that.) Let me know if you find out. The reviews on the Express Mop aren't good, but after 2 uses, my is working fine.
247269
It depends on the finish on your hardwood floors. We have a coat of polyurathane on ours that is quite old with bits of the real wood exposed. The steam mop didn't work on our floors because it "lifted" more of the polyurathane off the floors. I was not real pleased with this "newer" version of the Smart Living Mop. It doesn't work as well as the old one I had and I was unable to return it to the company. I'm stuck with it and will make the best of it but wouldn't recommend it. Good luck.
1287718
Is it still new? I would return it, if so. Otherwise, I would suggest maybe some WD-40 around the mechanism. I have mine in my hands right now and it should not be difficult to pull towards you. Do you have a brother, husband or neighbor who maybe can put some muscle into it? BTW, I LOVE this mop. You may have a defective one.
2071449
Goggled it. Check this out: http://www.starreviews.com/home/bona-hardwood-floor-mop-review/#.U_TfmbxdXJ0
1038504
The hot steam does not work again. This is my second unit. I am returning the steamer and buying something else.
107754
Greetings from GoVacuum, We are a very large distributor for this product, and I do get this questions very frequently. I have called Reliable and asked them about why the machine still leaves the floor wet. What they told me was that there is no need to continuously hold the steam trigger down while you are mopping your floors. They tell me that once the pad is wet, the pad will already be hot from the steam, and you should use the steam sparingly. I have tried this techniqe and found that the machine will still clean very well without be trigger happy, and leaves the floors substantially dryer when I'm finished. The best technique I found is to pull the trigger, let the steam accumulate on the pad for approximately 30 seconds, and then begin mopping. I can usually mop a 25 square foot section before I have to release more steam.
2118969
I'm surprised you're searching for new pads...My steamer didn't work long enough for me to go through the first set of pads. Tried taking it apart to fix it, but everything is welded in such a way...it's not worth buying.
1040320
Hi again Robin,Can you give any advice on how you used the steamer to clean your tub? I just finally tried mine out last night and it didn't really lift off the soap scum. Maybe it was just too much scum for it to handle?Also, it left residue from what it had picked up on the floor the first time. Any tips?Thanks for your advice!Renee
1435626
I had the same problem. I bought it for my son's christmas gift and he had so much fun with it. About 5th shower or so, it just stopped working. I contacted Amazon and they said to return it back and let them investigate why.
638637
Get a pipe cleaner, remove the mop head, use the pipe cleaner to clean the calcium out. If that doesn't work, the mop might be defective. Also, if you leave the mop plugged in and are not using it you could have melted the steam hole shut.
721753
did you ever get your steamer to work. I have to keep hitting the reset button. It only last a couple of minutes and the steam quits again. Someone said I may need a new thermostat. Just wondering if you found a fix or tossed it!
860038
If you are still in the market for a steam mop, I would recommend the basic Shark steam mop. I got it for Christmas in 2009 and have used it and used it. It was over $100 then, but now you can pick them up at Walmart for under $40. I love it! I am now in the need of new pads, but it has lasted forever!
2150477
I had this problem too. lol. Be sure that you are holding the handle at the grip part. In this picture, its the middle part of the handle that is colored red. If you hold it anywhere else, the handle and the mop head will come apart., Try it. I hope I described it correctly, if not get back to me. Youre gonna love this mop
638638
if that's all that is wrong with it - your lucky. mine started to smoke and emit a burning smell. if i hadn't thought fast enough and threw it outside on the grass i think i would have had a small fire to contend with. i'm back to the good old fashion mop & pail. so many of these new gadgets are just junk.
1731096
I don't have it anymore because it doesn't work. Just go to bed bath and beyond and get one. They have nicer looking ones for not much more $$. I always try to buy from Amazon but this is one thing that's better to get at the store.