help ! my glass receptacle (which captures the grounds) just broke. how can i get a replacement?
895918
https://www.appliancezone.com/ShowProduct.aspx?ID=3792&gclid;=CJ_GzK-Vy8ACFU2RfgodEH8ALA $25 + 6.95 Shipping. I think if you keep looking on the internet you may find it cheaper, but beware of ebay. I found one on ebay for $40. Often people sell stuff on ebay for way more than you can buy it retail at other places. Also, a higher price with "free shipping" would be better than the lowest price with shipping sometimes. Some also charge tax whereas others don't. Some of the sites I checked are out of stock on it, so good luck.
895919
I recommend the Gourmet Depot/Culinary Depot for parts and accessories for coffee makers and coffee mills. I checked their website and they have a KitchenAid 4176728 Pro Line Coffee Ground Jar for $25.99, with free shipping. Their website is http://www.thegourmetdepotco.com/kitchenaid/KPCG100-parts-accessories/ and their phone number is (800) 424-6783. Good luck.P.S. This model coffee mill has been discontinued by KitchenAid & a new one will not be released until 2015.
895920
Don't bother. I never use that glass receptacle. If your doing a whole bag at one time, find a receptacle that fits under to catch the grind as I do. Your going to have static cling regardless of its glass or plastic. I used that small glass receptacle once, never again. Check your cupboards & find the perfect one. You don't need the one that came with your grinder.
652009
Mine broke after first use and I was not able to find a replacement, not even on their website. Maybe if you call them?
1038483
Try Coffee and Toy Company. Mfg in China is Generic but I think contacting Coffee and Toy is probably the best. I had a broken part that held the coffee when I received it but contacted seller through amazon. They quickly responded and sent replacement. Good Folks at that company. They will probably help you as well. Go through Amazon and they will also help. The device is wonderful but as you found out fragile. I use rubber mat when cleaning as we have a cast iron sink. Hope this helps! Happy New Year! PS Don't use ice just cold water and it works fine.
1784908
Hi,Thank you for your kind message,Please note that if the outer glass is cracked, it will help to fix this,Should you require any further information, please feel free to contact us.Kind Regards
685335
My unit came broken but you should be able too since the glass will take the temperature of the liquid inside.
618398
Where can I get a replacement for the stainless steel cup with the grinder blade or such parts for this unit?
1726511
I would suggest contacting the manufacturer. I am sure that they would have a replacement.
748295
just put a dab of silicone on the end. i really don;t thnk you will find parts available,the item is cheap and replacement parts are probably not available.
666007
I wish I had an answer for you. It was so cheap I figured if something happens I can just replace it.try looking up the company name online and give them a call.
1102178
I'm not sure but if your current one just stopped working one day I would try cleaning it first before buying a new one. My replacement had instructions for keeping it clean and when I cleaned the "broken" one it worked right away. I just used some rubbing alcohol and a Q-tip and got the gunk out of the top and side. Hopefully you can save some money.
716296
The exact same thing happened to me! I contacted the manufacturer and they were happy to replace the entire unit. You will need your Amazon order number and the date purchased.
710265
I don't know of any replacement. My suggestion: Take it to a local hardware store and ask for a replacement. They may be able to help.
1251127
I had the same issue, and after I contacted the seller, I was sent a replacement glass. The installation of the new glass is pretty simple. It appears there are several buyers who are experiencing this problem.
380992
Go here to get a replacement adapter: http://www.pur.com/support#request. I had to make a separate request for each filter I have and they sent them really fast - little over a week I think. You get metal A and plastic B, C, and D adapters.
691308
to be honest this device was such a failure for me that i tossed it out. sorry but i dont know of any source to get replacements
890577
You broke the LCD, you're going to need at least a new LCD, probably the "easiest" thing would be to simply get a new LCD/digitizer glass assembly and swap out the whole unit.
1038484
I too broke the top by putting ice in. Thin glass. Searched the net to not find replacement. Ended up upgrading system.