i am/was ? DynaMop advocate-but suddenly none of mop heads will stay in mop handle. Anyone run into this.?
893076
Once and a while the handle separates into two sections. Not a problem though just twist them together again. If that's what you mean by the head falling off.
893077
No problem with mop head.We paid about 70 dollars for the one we have.We looked at the one for less money and they did not look as heavy duty.
893078
I have not had a problem with my mop heads not staying in the mop handle, but I do have a problem keeping the handle together. I love my dyna op and don't plan to use any other mop. Maybe you are not pushing the mop all the way in to secure it.
893079
I'm still on my 1st mop head. I hope yours is just a fluke. I really like this mop
845492
This is a recent problem. I've had/ used 3 of these in the past year and never had that problem (All 3 are still fine, they just stayed with friends/ family). Just bought a new one a month ago and the handle was impossible to remove - now the bolt is completely stripped and I'm returning for a new one. Hopefully it was just a bad batch.
1480670
Check that your two piece mop handle is properly aligned and that the two protruding buttons are fully extended. They secure the handle parts and if not in order you can have difficulty using the trigger mechanism. We did, but once aligned all is fine.
911216
Yes that's exactly what happened to the one I purchased. Customer Service was non existent. I sice purchased a swifter steam mop and works well for the money.
422031
Funny you should ask. When I bought the mop, I also bought two replacement sponge heads. When I recently put one on the replacements onto the handle (no problem), it fell apart the first time I used it. I can only imagine the sponge gets brittle with age, even in its box. Casabella replaced it for me without charge (but didn't send two, even though I'd reported having purchased two replacements). But to get to the point, I don't know whether my mop handle is the "older traditional classic ... Bee" or not. Sorry.
1701699
I have not used the new mop heads that I purchased but after your e-mail I took them out of their package and smelled them. They do have a slight cleaning solution odor. I can't tell you how they would clean as I have not used them.
1553007
Unfortunately as long as I've had this mop, I've never been able to figure it out. Even hurt my hand once trying to do so. Sorry
2220624
I have never had that problem, when you wash the mop, lift straight from bucket and place in spin section, sometimes a few strands will be on the edge, just lift mop head up again and guide it in to the spin section, and you never touch the stands with your hands... Hope this helps!
1976896
There are two screw locks on the handle. One is a screw on the end of the handle, and the other is an internally threaded collar that slides up and down the handle. The first thing you do is push the handle hard into the mop head, and turn it clockwise to tighten it into the broom head. It CAN be slightly difficult to push it into the broom head, because there are some bumps on the handle that have to be pushed into the broom head pretty hard - they kind of "snap" into the head and then you can tighten it. After the handle is screwed into the head, you slide the collar down onto the broom head and tighten that. The collar prevents the handle from twisting out of the head.
1603333
Also make sure the metal part of the head is pushed up past the rollers. I just replaced the head of mine and I had to push the head up with my hands because the handle would not do it.
1918737
Try to lightly hold the handle but allow it to spin with the mop instead of holding the handle still. Should help with that.
1976893
There are two screw locks on the handle. One is a screw on the end of the handle, and the other is an internally threaded collar that slides up and down the handle. The first thing you do is push the handle hard into the mop head, and turn it clockwise to tighten it into the broom head. It CAN be slightly difficult to push it into the broom head, because there are some bumps on the handle that have to be pushed into the broom head pretty hard - they kind of "snap" into the head and then you can tighten it. After the handle is screwed into the head, you slide the collar down onto the broom head and tighten that. The collar prevents the handle from twisting out of the head. There are two screw locks on the handle. One is a screw on the end of the handle, and the other is an internally threaded collar that slides up and down the handle. The first thing you do is push the handle hard into the mop head, and turn it clockwise to tighten it into the broom head. It CAN be slightly difficult to push it into the broom head, because there are some bumps on the handle that have to be pushed into the broom head pretty hard - they kind of "snap" into the head and then you can tighten it. After the handle is screwed into the head, you slide the collar down onto... » Read More There are two screw locks on the handle. One is a screw on the end of the handle, and the other is an internally threaded collar that slides up and down the handle. The first thing you do is push the handle hard into the mop head, and turn it clockwise to tighten it into the broom head. It CAN be slightly difficult to push it into the broom head, because there are some bumps on the handle that have to be pushed into the broom head pretty hard - they kind of "snap" into the head and then you can tighten it. After the handle is screwed into the head, you slide the collar down onto the broom head and tighten that. The collar prevents the handle from twisting out of the head. « Show Less
1258244
My mop works fine. The locking mechanism when you push it upward towards the handle prevents the mop from spinning when mopping. Push downward and the mop will spin when you push down on handle. Mine works well.
523016
I haven't had any problems with the pole, but make sure you hold only the blue handle when you need to spin the mop. Hair off the mop: I have a dog, a cat and two very long hair girls my mop picks up lots of hair but gets spinned off when I clean off the mop. I use 1/4 floor cleaner and fill bucket to the line with warm water. I have washed 2 mop heads (in the washing machine) after about 5 uses and haven't had any problems. Hope this helps you.Kristina
273586
Wish I could help but my H2O mop quit working and I called the company and they said my model is discontinued (after 2 yrs.) I would not buy another one from them! They should stand behind their product or get out of the business. I called around and found that repair co. do not want to even look at it. Therefore I am out of luck !
776311
I'm not sure if we've had that issue with these mops, but other similar mops we've used in the past have gotten rusty. Maybe put some CLR on it to loosen any rust?
1889000
The handle doesn't adjust. I actually pitched my mop. I became a Norwex consultant and love, love their mop system (wet & dry). A bit expensive but well worth it - no chemicals, just use the dry mop for dust and dirt and the wet mop (either spray water or wet and wring the mop head) for mopping. Email me if you are interested in purchasing the system. Best mop I've ever had and believe me I've tried plenty. Youtube Norwex mop for video.