I bought this in May 2013, and the computer system in it has completely died and no longer works! Is there a warranty so I can get it replaced?
881087
This feels like a joke. Assuming you kept the instruction booklet, look on page 24. The way I read it, you have a practically unconditional 6 year warranty. That kind of warranty is almost unheard of. Unless you ran over it with your car, it looks like they will make it good.
881088
Mr. Kung, I think you may have a problem with your system. Each of my stations follows the other without any delay and that is the way it is supposed to work. It has been a very good unit for me. You should call them and explain the problem. I am sure they will have you return the unit and replace it with a new one. I apologize for being flippant.
881089
warranty supposed to be six years (seemanual, last pages of manual in your language)!! If you kept your receipt, give it a go.
558014
The warranty was only US. You have to send the computer to the repair shop and they send it back to your US address. You have also to pay (FedEx, etc.) for delivering to the repair shop in Texas. Hope, it clarifies.
523594
There is no warranty and you cannot reach this company.. I am not sure it is still in business I tried everything to contact them and nothing not email, fax or phone worked.
646643
I would get in touch with the manufacturer or place where you ordered the item to see if the warranty is still valid. Not sure where I placed the paperwork from my tower.
220728
The computer only comes with limited warranty. You need to get another warranty if you want to cover accidental damage
2154328
i have not had to use the warranty and have only had the computer a short time!!
2284371
i Dont know, when i received the pc in the box dont have a receipt and any sing of warranty.
28414
There is a 1 year warranty from date of purchase. I purchased one this summer, had it one month and it died. I shipped to Acer and they are repairing it. My only cost was 1 way shipping. I was disappointed that the computer screen just went blank. They said there was a hardware problem. Hopefully, I will have no other problems!
303153
Sorry. Don't know. I really like the computer, but the first one I bought had to be retuned because of a defect. So please get a reliable source to let you know if the warranty will still be good.
999696
Thank you for sharing your experience with us! We are sorry to hear of the trouble you are having, and we would be happy to help with replacement assistance! Please know that this system is backed by a 1 year warranty, and our Product Experts are standing by at 1-800-732-2677 to find a solution that best suits your needs.
1546795
This is an older laptop well past the manufacturer's warranty. You would have to contact the seller if they offer any warranty, usually 30 days.
1441916
I just got one today from this company, and it did not have a warranty card. I have been trying to resolve this with Amazon and Electronics Basket to no avail so far other than being told by Amazon that I can send it back.
916688
Most likely it is a defect. Warranty on most products are generally for 1 year, but on computer equipments such as memories it can be as low as 90 days. It would be best to contact your supplier.
2234113
My friend who helped me set this up suspected it was not new and it has now died. I'd buy the new model...and make sure it is new!
451407
No other warranty was offered, on that note I have had mine for a year with no problems. I upgraded the graphics card and power supply, by choice not because of any faults. The power source it has is extremely small wattage and can't run anything more than the onboard graphics.
1444195
Assuming this is the same model I had a year or so ago, after three months of trying to find a replacement, I wound up, unfotunately, getting a whole new computer. Stay away from all-in-one computers! And get a Dell. They're the best I found. My Gateway was 6 weeks out of warranty when the hard drive decided to go sideways. Good luck! Jon Ash
1020526
your unit is dying. my 660 did the same thing and did re-acquire for a while but eventually it does not find anything at all. If unit is in warranty, do not delay in getting it repaired/replaced, otherwise you'll be like me- shopping for a new one.