How do i get the warranty for this item? Mine is a year old and has split right down the middle on top and faded completely
871086
Did you read the previous questions and answers about this cover? If I were you I would check the ad for it and it should give you info on the manufacturer. Don't have time to look it up for you right now. Just do a little research on your own.
871087
Here is the information and it is a 3 year warranty:"If a product fails due to a defect in workmanship or materials during the warranty period, Classic Accessorieswill repair or replace it free of charge. Warranty coverage begins with the original date of purchase andcovers any replacements until the end of the original warranty period. Please see the owner's manual orinstruction sheet for additional details regarding product warranty. If you have any questions regardingwarranty or the claim process, please call 1-800-854-2315 during our regular business hours of 7:30 am to4:00 pm PST, Monday through Friday." Here is the information and it is a 3 year warranty:"If a product fails due to a defect in workmanship or materials during the warranty period, Classic Accessorieswill repair or replace it free of charge. Warranty coverage begins with the original date of purchase andcovers any replacements until the end of the original warranty period. Please see the owner's manual orinstruction sheet for additional details regarding product warranty. If you have any questions regardingwarranty or the claim process, please call 1-800-854-2315 during our regular business... » Read More Here is the information and it is a 3 year warranty:"If a product fails due to a defect in workmanship or materials during the warranty period, Classic Accessorieswill repair or replace it free of charge. Warranty coverage begins with the original date of purchase andcovers any replacements until the end of the original warranty period. Please see the owner's manual orinstruction sheet for additional details regarding product warranty. If you have any questions regardingwarranty or the claim process, please call 1-800-854-2315 during our regular business hours of 7:30 am to4:00 pm PST, Monday through Friday." « Show Less
1296697
Contact the manufacturer and see if you can get that fixed. It should still have the basic 1 year warranty.
1123582
Send it to the warranty company you take out the insurance with. Also, write to Amazon/support/help if you have more questions.
417580
They didn't give me warranty. The seller said that it would be exchanged for another one only if it was in its original unopened package which is ridiculous because how else would I know if the item is defected unless I try to use it. They wanted to charge me an additional 20% for exchanging it....Hope this Helps
964351
I've had mine for 3 months and mine is starting fray on the front edge. I tried contacting the company, but no luck.
1708250
Mine came as pictured. I'm not sure about the warranty, I think you'd have to directly contact the vendor.
1729175
I have no idea about the warranty. If it is like most things purchased on line GOOD LUCK!!
497389
A word of cution, I ordered mine 2 months ago, and it was derived with one side snapped in half, and the seller redirected me to the manufacturer, who has been absolutely no help at all.
861427
I think they have a 1 year warranty against defects. I have had mine for over 6 months with no problems. I would send them a pic of broken parts and see what they say. Good luck.
1634035
I bought mine in July 2012, loved it and this also happened to mine, I got about a season and a half out of it before this happened. I spent the entire summer last year at the repair shop and they say nothing is wrong with it. Very disappointed!!!
1597022
There is supposed to be a one year warranty. I had the same question and couldn't find where to request replacements under the one year warranty.
659004
My return was through amazon soon after the purchase. I believe you need to register the product with the company (if you haven't already) and contact them for a replacement. Even though they have a guarantee, I believe it's for defects only...good luck!
914856
call the company, this happened to mine and they replaced it. It has a one year warranty.
960479
I would try calling the company, there was no warranty I had to fill out and send back. I may be covered for a year since my purchase, but that is what I would do call redken, I can give you the number in the manual if you need it
784710
The warranty on mine is one year. To make a claim, you will have to have a copy of the invoice, pics of the problem, and the serial number off of each piece (they were different on each piece of mine). You make the claim on their website. If you bought it on Amazon, you should be able to get a copy of the invoice easily.
1005077
Usually something like this comes with a manufacturer warranty and there should be an information card that explains it in the original packaging. If you're having trouble or can't find find the information, you can Contact the manufacturer directly via their website, or contact the seller through amazon. If they have any information, they should be able to help you out!
2114654
Ours split, too and I have no idea what to tell you. I loved using it when it was in good shape. Now my husband has made us go back to the old kinky heavy one! If you find out how to exchange or fix, please let me know.