Just received mine 2 days ago. I noticed the suction tube doesn't have any kind of screen. Is that normal?
894277
Mine doesn't either. To be sure, you can check with the manufacturer, but I'm fairly certain it's not supposed to come with a screen.
894278
Yes it is normal. You dont have to worry. It is a great gravel cleaner for the money.
894279
Yes, the big tube allows the rocks to tumble, knocking loose all the trash stuck between them and at the bottom, there is no screen because the volume of water that is vacuumed is just a little more than the tube size per pump
661227
Did the suction cups come flat? I would send it back. I would imagine you could probably find them at any crafting store like Hobby Lobby, or michael's or something of that nature. Maybe try Home Depot.
1092901
Within a couple of days the screen was smooth and clear. It may need time for drying.Good luck!
1756899
I just got it, I am trying to figure out how to get it working. the screen is dark and barely I can see anything. I contacted the company to get answer, I dont know what to do. first time when I bought the small one, it worked good, till it brook, this time, I thought, I would be the better one but so far, it is not working
2277545
Mine did not. It was just the screen. You can find a video on youtube that shows how to fix it and what tools to use.
2041079
We had problems with the screen when we got our unit - It was unusable. Clearly their quality control is lacking. I would suggest you return it. They will offer part credit, but if you insist, you can get full credit.
340659
I am not sure what answer above you mean. It sounds like you need a replacement screen. With YouTube video, it's pretty easy to fix. The only issue I had was the mounting holes were off a little and I had to drill a couple of them to make it fit. Months and months later, it's still working. Hope this helps.
790231
Hello My Friend, As I am looking at mine right now, the screen looks normal and all in one peice. However it has a plastic shroud that keeps the coffee grounds contained on the bottom of the cup. This shroud is braced by a single wire type spring that has two ends extending out from each side of the shroud. this is probably for easy removal by depressing each side you can easily compress and remove the spring. other than that, it looks my screen is normal and free from ragged edges and deformaties. I do wish you the best of luck and many cheers. Sean......
1437462
Mine certainly doesn't. Only had it a few days but it seems a perfectly nice unit so far.
1690412
Amazingly. The screen holes are ever so slightly too large, but that prevents clogging.Make sure your herb is dry, first, of course.I ordered from World of Products and got it within a week. My friend ordered it from another seller and still hasn't received it.
952304
I am sorry, I never had any issue with mine.. Did you make use of the black disc they had provided to stick to the dashboard, because that is very strong and provides greater suction.
1144793
It may have been defective. My touchscreen worked, but had a greenish tint to it. I pulled it off and am using a screen guard. You should contact the vendor and request an exchange. Good Luck.
1390433
Did it arrive that way? It should look smooth and clear. I bought mine on black Friday through Amazon and it still looks goid. I would contact Visual Land there should be a 1 year warranty. Good luck.
188135
I will have to return it, Just the 2nd day i had it, the screen was acting weird, it will dim and get blurry. Can someone help me before i return it?
280346
I honestly didn't get any air bubbles in mine. Just make sure that its on right and you should have no air bubbles! ^.^
97988
I dis-assemble and clean the screen as it needs it. Regular cleaning will keep it in perfect condition. It is also so cheap to purchase that you are better off trashing any broken units entirely and buy a new one. Be sure to handle the plastic cup carefully by not over tightening, and wet the "o ring" to ensure a water right seal before using and everything should last a very long time. I've had mine for over a year with no problems.
579900
have you had better luck with your filter? Just received mine, have hooked it up but can't get suction. Have primed it, filled the tank first, as mentioned in another post. Have not shortened the length of the tubing as yet. Any advice?