I can't find the assemby guide and now we want to close our umbrella for the rainy season. Where can I get this info? Thanks?
879594
push the handle on the pole down and turn the lever counter clockwise to close the umbrella
879595
push the back on the pole handle down, and turn the lever to close the umbrella
879596
Katherine, if your umbrella did not come with a manual, I think you can find instructions at portofinoumbrellas.com. It's not hard ... you just need to use the crank in the higher location.
751315
Sorry it took so long - but just opened boxes this weekend - weather wasn't cooperating until now!! Anyway, guess what? My umbrellas didn't come with covers. Or for that matter those attached ties to keep it closed in windy weather - if I have known that, I wouldn't have ordered - but other than that - big pockets for the arms, so hopefully they won't rip like the cheaper ones. Was I supposed to get covers? I ordered them so long ago that I forget if they were supposed to. Would have been nice.
1433816
Using the lever. You wind it to tilt, wind other way to get back up. Very easy to use. I love the umbrella. ;)
1621754
I don't think there is a way to attach an umbrella. It isn't meant for one.
128880
I have one of these and I do not find that closing is any more difficult than opening. Perhaps the umbrella is "hanging up" on the upright post? If so, change the angle of the umbrella before cranking closed.
2020219
No, there isn't anywhere designated for an umbrella. I was actually thinking of putting one next to it though.
976564
You should be able to gently pull down at each point/tip of the black cover. The cap at the end will pull off and release the cover. Do that for all points/tips of the umbrella. Hopefully that helps you.
1995736
Hi, we bought the Step 2 40'' umbrella, it fits perfectly and it has been great, super durable. We got it from Sears, but Step2.com also sells it, it should be just under $15. Enjoy the water table!
470597
I would say no. My umbrella stays put when it's folded and tied shut but if its open, the wind will take it away. The screw to tighten on the base to hold the umbrella tight is a piece of junk and doesn't tighten. I would honestly go to Walmart and find a pretty concrete one on clearance for $19 like I did. I should have looked there first. Good luck!
1460206
Hmmm...my umbrella didn't require assembly. I just unpacked it and it was ready to use.
364909
D. Your better off going to Home depo or Lowes, for me this base you've shown did'nt even show up- they sent some square piece of xxxx. The most expensive umbrella they had broke outa the box. I'll NEVER buy from CASTLE CREEK again. You should try an alternate vendor.
519386
I think you may have put the wrong screws in the wrong place. My umbrella arrived with 3 sets of bolds and instructions said to use 2 of the sets. The shorted set (about 1.5") needed to go in first. If you didn't use them, then you couldn't push the pedal that lets you turn the shaft and lock it in place. The middle length screws (about 2"-2.5") were not used. The longest screws (about 10") were used to hold top and bottom assemblies together. We did it wrong initially. We put the middle ones where the short ones needed to go and the shaft didn't adjust and lock in place. Good luck.
1365136
As far as i know, there is no replacement for the umbrella part. you have to replace the whole unit. I hope this helps.
1374266
I didn't put it together. I do believe ours did come with directions. Contact the manufacturer it could have just been a simple error. Its nice and sturdy and keeps the rain out.
1887762
Supposedly sand is best...?heavier. We had very bad luck and actually junked this product. The arm that raises and lowers the umbrella snapped, reported it through Amazon to the manufacturer. They said since it was just a few days past their 90day warranty they would send the arm to us for $9.99 to cover postage. It snapped on a clear, windless day after less than 3 months use...and they would not repair. The entire set up was not top notch bu any means, it was difficult to fill, raise and lowers with much difficulty and swayed from side to side with the least bit go breeze...would recommend looking for another umbrella, plus Ocean State had them for $75,,, Supposedly sand is best...?heavier. We had very bad luck and actually junked this product. The arm that raises and lowers the umbrella snapped, reported it through Amazon to the manufacturer. They said since it was just a few days past their 90day warranty they would send the arm to us for $9.99 to cover postage. It snapped on a clear, windless day after less than 3 months use...and they would not repair. The entire set up was not top notch bu any means, it was difficult to fill, raise and lowers with much difficulty and swayed from side to side with the least bit go breeze...would... » Read More Supposedly sand is best...?heavier. We had very bad luck and actually junked this product. The arm that raises and lowers the umbrella snapped, reported it through Amazon to the manufacturer. They said since it was just a few days past their 90day warranty they would send the arm to us for $9.99 to cover postage. It snapped on a clear, windless day after less than 3 months use...and they would not repair. The entire set up was not top notch bu any means, it was difficult to fill, raise and lowers with much difficulty and swayed from side to side with the least bit go breeze...would recommend looking for another umbrella, plus Ocean State had them for $75,,, « Show Less
1910235
An item like this would be a great tool. http://www.amazon.com/Bracket-Swivel-Umbrella-Tilting-Fancierstudio/dp/B003TYDBYQ/ref=pd_sim_p_1?ie=UTF8&refRID=1RVZGPQCPXAJ01N1Z4ZQ Basically what I use. Just be weary of its flimsiness to the elements! Grab some sand bags or use indoors.
1890498
Yes....but just make sure the drawstring on the top is "tight enough" -- so that it doesn't slide down the umbrella and come off. It might be a little "cumbersome" to continue to open and close the umbrella, though.