What is the best way to contact customer support to return defective bumper?
897310
Click on "Your Account", then "Your Orders". Select the order and you will see a link that says "Contact Seller".
897311
The bumper case is made by Poetic Cases. Their website contains a "Warranty" page which includes instructions on how to return the product.
1942567
If you purchased it from Amazon directly it can easily be returned if defective. They are great about returns
98004
Did you try and calling the company ? If not I'd try with them and see if they can help
157097
If you bought I very recently I would try several times to get a refund or replacement with the owner. I had success after writing to them repeatedly. (It would be very surprising if they can send you a replacement part, still you can ask)
2159419
I would go to best buy. at least you can return it without having to pay return postage. especially if you're not satisfied. good luck
515979
Send it back to the company. I believe the website stated they would replace it.
792795
That company is very easy to work with, as far as defects go. I suggest you contact them explaining your problem.
1002832
I got an answer from Sahara Pacheco at : Sahara Pacheco <Sahara@alpan.com>She asked me the info on the defective pieces and she said she will send replacements. Not sure she will do it because it's been awhile since she replied to my email, but it's worth trying.
1742196
If that has happened to you, I would contact UNU customer support so they can assist you with a replacement. They have good customer service.
927097
I would email the manufacturer through Amazon. I have found them to be very responsive.
400475
Suggest you go to Baja directly. Send them a photo of the broken part. They sell parts. Good luck!
1620463
Maybe go to refund on Amazon purcahse and that will lead you to contact seller, where you can send them a message.
659004
My return was through amazon soon after the purchase. I believe you need to register the product with the company (if you haven't already) and contact them for a replacement. Even though they have a guarantee, I believe it's for defects only...good luck!
657217
You'll have to call Amazon customer service and tell them you weren't able to use the return defective merch link like I couldn't do. They were helpful in putting me in touch with the company. I talked to a service rep there and they sent me a replacement lamp. Hope this helps. I repeat...I was unable to get the return merchandise link to work.
462648
According to the papers all you have to do is contact support and they will send you a free replacement. Ill try to post a pic of it on Amazon here soon.
1821399
Go through your purchases and go to replace refund for this item. Then they will send you instructions on how to get a replacement
1177190
DO NOT BUY FROM AMAZON!!! I bought this bumper and 3 months later it started to rust and niether the manufaturer nor Amazon would do anything about. Thats the best advice that I could give you.