Is anyone having trouble with the charger port cover and the case?
876005
There is a slot on the left side of the port cover that you use to detach it. It is pretty easy to get to for me but I guess it depends on your hands. I use the corner of my nail to get it out
876006
Yes... my charging port cover broke off. Also the microphone whole is deep so in some cases it muffles the sound.
876007
the case does not block the charger port cover.the problem is the fingerprint scanner,when you slide your finger over the scanner it hits the edge of the case eventually that in wear out that part of the case
876008
Not really, the case does add a bit of depth, but a fingernail will still get in there with the case on. The opening of the case's charge port is big enough to get either a fingernail, (or if you don't have that) a credit card to open the phones charge port cover. I have had no trouble with it.
2010548
I don't know about the first part, but for the second - when in use (propped up as shown in the photo) you can't get to the charging port. When the cover is on, you can't get the to charging port. But if the cover is off of the screen, you can charge it without taking the case off.
531379
I've been transporting it at least weekly for the past year and haven't had any problems. However, I also bought the optional case cover and keep it covered when I'm not using it.
864498
I have my type cover on and it works fine. I have the button less type cover. The only problem i have I had to cut the elastic by the charging port to charge the surface because it was difficult to connect the charging cable
1120233
I have no problems with my case. At first I had a little difficulty plugging in the charger, but now it's easy. Very good, strong case for protecting my phone.
184069
I had the same problem. I ended up using a credit card to pry it out of the case so I didn't scratch my phone. I hope that helps.
2157688
Yes, some of the ports are either partially or substantially covered. I have to remove the device from the case to charge it.
1790513
Not from what I encountered cause I lost my charger port cover and this one didn't close it completely
1730631
Thank you for your message! As long as the case does not block the charging port on your phone, it should not be a problem. You may have to remove the case if it causes a problem. If there is anything else that we can help you with, please let us know. Have a great day!
909275
Hi I just popped the cover off to check and I am 99% sure that you cant take the cover off because it appears to be glued to the back of the faceplate of the case.
482210
Patricia, are you sitting it on the charger correctly? I have no problem. If you are perhaps a return or exchange is in order.
423751
Nope. And btw my charger port just went out on the phone, I had to take it in to be fixed, and the store told me it was completely refurbished on the inside! So watch out for that. I've been having some charging problems lately!
593443
I am told that there have been problems with the small coaxial charger connector breaking loose internally. I have had no such problem. Be gentle.
208614
I have had no trouble. Just make sure everything on phone is snapped well..the charge cover is the only thing I stress over it feels loose...case however seems to root water off.
73410
No, I haven't had any issues with the power button. I'd suggest taking the soft case off and try putting it back on to make sure the fit is secure.
1458069
I have not had any issues. I feel like this case fits a little tighter, so, that may be why.
358849
I've had my unit for 4 months - it's never been knocked over and I haven't noticed any damage to the port. The slot into which the tablet fits is quite tight and this accounts for most of the "holding properties" of the dock - in other words, the tablet doesn't simply stay upright in the dock because of the charging port connection. HTH, Bruce