I'm turning the sound on using the tool bar at the bottom and speaking into the mircophone on the camera but not receiving any sound.
874857
I had the same issue (well... and still have it)... the thing is the volumen is so, so low, that you have to almost speek directly to the camera and not farther than a few centimiters... 2 o 3 cms., then you will hear the sound on the App. In few words, its useless for baby monitoring. My cameras are now "safe" in a drawer... :S
874858
I never bought these cameras. Amazon and or the seller made a mistake. I ordered a much different set of cameras. sorry i cant help. If you need to make a return do it as soon as possible. the 30 return policy is actually 15 days.
874859
I have issues with the sound as well. I can hear but it is noise more than the real environment around the area. Anyway you have three bottoms one is for unlock the sound to hear other to talk and the last one for mute this three work separates so try again pushing one at yhe time and check if that issie continue return the camera I have another camera and I dont have this issue. I keep this because I can control the rotation.
874860
Are you using a moble phone or ipad?Push on The button that looks like a microphone and keep pushing until you have finished then stop pushing the button. Hope that helps
733918
hi--yeah, I am seeing this as well, but I was able to press the "speaker" button and the sound comes back. it's really kind of frustrating, I am trying to figure out what to do about it as well.
961568
I had to go and check. Mine does not make a sound. I went beyond my usual modes and tried everything I could and, it never made one sound.
62072
Hi again. Just tried mine out while recording a video and zooming in and out just as you asked, and it's silent. Sorry -- it does seem that you've got a lemon.
195024
I have the same problem, I verified the mic works, and put it in again, and reset the plate. I guess this is why my unit was "refurbished"
1667817
Thats odd, maybe your mics arent working. Or you source is very far away. Have you tried doing a test video where you speak directly to the camera? If you cant take it back theres a hotshoe mic available for the cameras
888007
theres no way to disable the sound i tried im gonna figure it out i went to camrea/mic it just have high and low
1985890
make sure u do a couple things...plug the mic in first, then attach to your iPhone. once u have recorded, close the camera and open your video file in the photos app. should be there. i freaked too..recorded then tried to watch playback with no sound. not broken, just have to close the camera and open photos! hope this helps u
876275
As far as I know there isn't, i havent come across anything showing me an input for ext. Mic. But, maybe I'm missing something. Love the camera though! !
1206144
I don't have an answer other than to make sure that the device you are connecting is not on mute and the volume is set. Really sorry I can't help.
1713257
Yes! Within the menu settings there is a "Mute" selection of either on or off. When mute is "on" there is absolutely no sound from camera operations.
929621
Make sure that you don't have the black plug in the mic jack, they are reversible. Try the other way and see if that works. If that doesn't you need to go to control panel and check the setting there. There should be an icon on the bottom right of the task bar that will bring those settings up.
1359591
It doesn't let sound through unless you push the button to activate it. Then the sound from you comes through nice and crisp to the camera speaker. Really nice set.
638162
I am sorry I was not able to get to you as I was in Reno NV yesterday, however, I did test the microphone and it works beautiful. There are four things I can think off that might be the cause 1) change the battery and make sure is inserted correctly, 2) Make sure the stereo insert from mic to camera are pushed all the way, 3) Make sure that you check the settings of your camera, and perhaps test the mic on your computer or another camera, 4) The mic could be defective in which you should contact amazon for an exchange. Other than that, the mic works remarkably good for the price. It sounds better at 0 db. I hope that answers your question(s) and best of luck! I am sorry I was not able to get to you as I was in Reno NV yesterday, however, I did test the microphone and it works beautiful. There are four things I can think off that might be the cause 1) change the battery and make sure is inserted correctly, 2) Make sure the stereo insert from mic to camera are pushed all the way, 3) Make sure that you check the settings of your camera, and perhaps test the mic on your computer or another camera, 4) The mic could be defective in which you should contact amazon for an exchange. Other than that, the mic works remarkably good for the price. It sounds... » Read More I am sorry I was not able to get to you as I was in Reno NV yesterday, however, I did test the microphone and it works beautiful. There are four things I can think off that might be the cause 1) change the battery and make sure is inserted correctly, 2) Make sure the stereo insert from mic to camera are pushed all the way, 3) Make sure that you check the settings of your camera, and perhaps test the mic on your computer or another camera, 4) The mic could be defective in which you should contact amazon for an exchange. Other than that, the mic works remarkably good for the price. It sounds better at 0 db. I hope that answers your question(s) and best of luck! « Show Less
2164083
Hi. We have tried this or dealt with this before, but if all you are doing is transferring the audio coming into the Mic to the Camera, it seems like this should be fine. Thank you
1922431
Yes, turn on the camera, press the Menu button. You will see a wrench and hammer icon on the right tab. Press the right button on the control wheel to that icon. There will appear a bunch of options. The first is Mute, the second is volume. Cursor down to the volume, then press the OK button( the one is the middle of the control wheel). This will open up the volume for the various sounds. Just select each one, and press the left button on the control wheel, this will lower the volume on the item selected. Do this to all the sound options. Press the menu button to exit, and you will not have a silent camera that will take flash pictures. I did this on my camera, and had no problems with taking a flash picture. Good Luck David Devlin
509843
You have to go in and change the sound setting to external device. i had the same issue at first.