It says "ships and sold by Amazon", does Amazon (like other sellers) keep it in a temperature controlled environment until they ship it?
416140
We do not ship via Amazon. We fulfill our own from the factory 3 miles away. It is fresh from their freezers in the morning the day we ship it to you.
416141
It arrives in the same box--sometimes--with other Amazon products. Not-refrigerated. It works fine for me. Does it really require refrigeration--or just cool storage?
416142
I have been told that as soon as a probiotic that needs to be refridgerated becomes warm (not regrifgerated) it is no longer as potentially useful. Are you saying that a two day shipment will not effect the product?
692610
This is sold by and shipped by amazon. They choose the shipping method and they stand behind it fully including a 30 day period in which you can return it at no cost to you if it is defective or doesn't live up to what it says it will, etc... See Amazon's shipping policy for details. They are very good at hassle-free returns.
869173
Ok, unless they receive enough orders to qualify for a volume discount from the supplier the delays will continue. They figure the low price will attract buyers, they only place their order if they have the volume to make a profit on the deal, otherwise they just delay...again. Frankly, I have had the same experience three times now and that's enough to sour me on the great Amazon experience. The last time I even tried to cancel, but they couldn't cancel because the item status was "shipping" even though the date to ship kept moving in two week increments. It finally arrived and I told FEDEX that I refused delivery and they came back to return the item to Amazon (what a waste!). Never again will I fall for an Amazon promise!
1860712
I seem to have ordered right before it said that. It originally said "ships in 2-4 weeks." Now it says its not available at all straight from amazon. A week later it still hasn't shipped, or more specifically, Amazon doesn't have it yet. After trying to get some answers, it basically comes down to a "it will ship whenever we get it and if you don't like it cancel the order or order it from a merchant" situation. No way I'm ordering anything from merchants, so I'll stick it out a bit longer. They have upgraded my shipping to one-day for all the vagueness and confusion so at least there's something positive.
724399
Amazon sells the item from different suppliers. You have to verify whether it is Amazon itself or a secondary provider supplier during purchase. Mine was sold and shipped from Amazon itself. Read everything before buying. Not everything is sold by Amazon itself. I can not emphasize enough. regards
2192747
Looking at Logitech's website, it appears there are three retailers that have this in stock and show the product as shipping. I'm not sure what the delay is on Amazon's part. I suppose it's possible the other websites don't have stock either, but are selling the product as if they do.
649314
I've been noticing amazon is just slow shipping in general. a couple times i've bought stuff and canceled the unshipped item 3 days later and bought it in a store. buy.com has slightly higher prices but they usually ship within a day. might have to switch
2004
The product says "BEST REFRIGERATED", but also says to keep between a certain temperature range. The biggest thing is that if the product is being shipping not refrigerated, you are talking about major damage being occurred. Add to that that the UPS box stays sitting in the heat outside for hours before you can retrieve the box...and you have a problem.
1754815
I purchased my unit on Sept 13th, and it got shipped earlier this evening(Sept 15th). This albeit the fact that amazon still reports this product in "pre-order" mode. I anticipate receiving the product Sept 19th. Hopefully will post a review soon.
203097
If you order from amazon themselves it's just going to be a package with amazon listed as the sender. I can't see how anyone would know what it is until opened.
1959581
Hello. J. Judkins. Thank you for your inquiry. It is completely safe to ship during extreme temperatures. Please make sure to have the tests in a room temperature environment before testing and afterwards keep in store temperatures stated in the instruction manual. Many of our customers live in in-climate weather conditions and are able to use are tests effectively.Best Regards,Easy@Home Customer Service855.822.6999 M-F 9am-5pm CST
1933719
Yes, it does, and Amazon does not refrigerate any products from their warehouse, so anything that is Prime is not properly refrigerated before it is shipped.
463946
You're looking at offerings from "third party" sellers, so Amazon is not setting the price, they're just handling the shipping of the item. I don't see any listings where Amazon is the actual seller, only the shipper, so don't blame them for the pricing, that's determined by the third party seller.
258181
They do but the company will usually only ship in appropriate temperatures. If the little guy does perish on the way, the company usually replaces it (unless it was negligence on the part of the purchaser, for example not being home to receive the delivery and leaving it outside for days).
721224
That company is using fulfillment by Amazon, so if they sent their item as "random colors" then the amazon employees will pack it that way when it is ordered. There is no way to specify a color when they are using fulfillment by Amazon.
947109
The item "Ships from and is sold by Amazon". Which in this case means nothing. Since when does Amazon not ship via USPS? Clearly Case Logic and Amazon have their wires crossed and don't care to fix the situation (even after being notified of the problem). Go to Walmart, they have plenty and willing to sell.
958544
It's a different seller than amazon or eheat (the manufacturer). E heat is in the "other sellers" area. Makes you wonder how much those rip off sellers pay amazon to get top billing...