after two months mines broke how do i go about the "2 year guarantee"?
1511718
Call the vendor you paid if they don't take care of it file a complaint with eBay!!! Let them know this too upfront!!!!
1511719
Not sure about the warranty I would have to find the paperwork and go through it. But I have been using mine for over 2 years and still works. Did you find the warranty info if not I would call the dealer or manufacturer.
1511720
What broke? The process should be in the booklet you got. I can't find mine at the moment.
1511721
Not sure I have had mine for three years and use it at least 4 times a week and no problem!
990727
I had 90 days. Contact the manufacturer if your purchase is within your warranty period.
205679
I have been told NO warrenty by the MFG. for this piece of crap I bought From Amazon in Feb. of this year ! BEWARE of a 2 faced MFG !
849661
Hi Kristen, while I doubt that their warrenty would cover dropping, I have found their support to be very helpful. Try calling 800) 566-8933 or viet their website at http://www.mmt2.com/contact/
1309031
Sorry, I bought over a year back. I would call customer service or go to their website.
95613
90 day limited replacement warranty from date of purchase (with proof). Comes with email support too if you should need it.
300959
I think it may be 30 days for the guarantee. I've had mine about 6 months and it still works fine, haven't had to really worry bout a warranty.
618942
Typical warranty: free from defects in material and workmanship and agree to repair or replace from date of purchase for two years
363657
Strongback will only honor guarantee if you buy from them directly, they want you to deal with the company you bought it from, I purchased mine and it broken within 2 months, I called after 4 month, Amazon took care of it, but it was not easy, the rep had to get a supervisor ok to send it back. They charged a restocking fee, not good.
2214241
The manufacturer offers a two year limited warranty. Once you receive your product, register it as newly purchased and you will have a warranty
1134126
My broke also. They gave me a customer service number to call and order a replacement for $20. However, when I call the customer service number it tells me to leave a message and I've left numerous messages over a three month timeframe and still haven't gotten a response. So in theory it is possible, but in reality it is not.
1884232
Not sure if there's a guarantee but it seems the piece you received was already damaged. Mine is still perfectly ok after more than 6 months of use
429531
Mine is working fine so far, had over a year. I suggest you contact the company and they should replace it if it is only 2 months
1529184
As warranty statement included reads "Limited to 2 years, the usual repair,replace,etc due to faulty materials .. contact help line @ 1-866-354-9679. Unit works well. bit dusty though.
978544
Mine just broke also after just a couple months, so I will be returning. Not sure who to call. Post if you figure it out?
325821
I have same problem - company want £25 for replacement!!!! Told them it was still under 2year warranty - now despite numerous emails from me - they won't answer
1527597
No. I was in the same situation, and I emailed the seller. 90 days is what they have. In my opinion, they are aware of the actual longevity of the product, and have adjusted their warranty as appropriately to make the most of their profits, and make the biggest suckers of the consumers.