Cracks on my Kindle I am using Kindle 2 since March 2009. I use it for about an hour everyday(train commute). I noticed cracks on my Kindle right above and below the hooks (which holds the leather cover).I am wondering if anyone else having the same issue.The product works fine otherwise, I do have extended warranty.Shall I ask for replacement? Cracks on my Kindle I am using Kindle 2 since March 2009. I use it for about an hour everyday(train commute). I noticed cracks on my Kindle right above and below the hooks (which holds the leather... » Read More Cracks on my Kindle I am using Kindle 2 since March 2009. I use it for about an hour everyday(train commute). I noticed cracks on my Kindle right above and below the hooks (which holds the leather cover).I am wondering if anyone else having the same issue.The product works fine otherwise, I do have extended warranty.Shall I ask for replacement? « Show Less
1511936
I would ask for the replacement. I just ordered a replacement Kindle 2 because I had several such cracks that ultimately led to the darkening of my screen to the point at which I can't read the darn thing any longer. I learned my lesson, bought the Patagonia case (and sewed in my own modification so that it now actually holds the device securely). No more worthless leather cover for me.
1188839
found two of those cracks and Amazon gave fabulous customer service and has sent me a new one immediately. Think its a design flaw personally as holding it puts pressure on the frame.
1511937
I found the same crack in my kindle. Called customer service and they are sending me a new kindle as a replacement. Great customer service.
1511938
Just found the crack in my large kindle. Same place, left side where it the amazon cover hooks into the kindle.
1511939
yes please ask for a replacement! They won't take problems seriously if it doesn't hit them in the pocket.
1605980
Yes, happens all the time with mine. My wife has a Kindle brand case and has had no problems. I think I will switch!
900351
I do not know if there is a limit, but the reason I bought the protection is because my first Paperwhite light died and I had no warranty on it. So, I bought a new Paperwhite, which I love a lot, and know that at least one time it will be replaced or repaired with the warranty. If the kindle needs the warranty more than one time, then the kindle needs to be redesigned.
2018180
I have only had this cover a few weeks but I read every evening folding the front cover completely behind the kindle and I don't see any evidence of warping. Cover is really sturdy. Kindle is turning off every time I close the cover as it should. Still looks like new but I am pretty gentle with all my electronic devices.
795177
I'm sorry to hear that. I've had no problems in charging either my original Kindle (one of the first models) or my Kindle Fire. If it doesn't charge anything else then it's not working correctly and should be exchanged. If the Kindle is the only thing that won't charge then I'd suggest asking Kindle tech support for assistance.
1792754
It appears it depends on the type of Kindle. My 8.9 HD was stolen and was not covered. They are refunding me the cost of the warranty since I only had it six months. Not exactly what I wanted but at least a decent gesture.
642937
I bought two. One I used for six months and the only reason I switched to the other was because the first was dirty (pink). I still have it, it wasn't worn at all. It must be the way you are handling it; perhaps keeping it in a pocket? I like these little inexpensive cases, but they aren't leather. I hope this helped.
1639856
I have had this same problem with one of mine. The tiny beads get around the edge of my Kindle. I can't see any hole or tear in the Lappro but I have had to put some fabric tape on some of the seams. Every so often I have to change the tape and I find the whole back of the old tape is covered with the beads. I think they should have used a bigger bead. It would serve the same purpose and not escape the seams so easily.
1095973
I've had my Kindle 2 for about a month, I preordered it, and yes, I LOVE IT. However, I have not noticed this problem and just checked myKindle 2, and cannot see any evidence of previous screens, no matter how I try. Maybe an issue with yours? I can't even seem to make it happen.
751307
Good question Henry. I don't know how long after you get your Kindle that you can by the SquareTrade warranty. Sorry I can't be more helpful.
2059023
I haven't had any problems with my tablet like that, but my pics are somewhat blury. I want a protective case for my tablet, when I go on Amazon the only cover/case are not very thick that goes for the tablet, I want a protective hard cover case with the thick screen cover something like the otter box. I am going to have to contact Amazon to see if I'm putting my info in wrong. Sounds like you have a defect, send it back and ask for a new one.
1257672
I ordered one online, when I received it I noticed the thin cracks on both side under the express keys. I then returned it and re-order the second one, just received it today and this too have the same cracks!. I think I will return it again. I contacted Wacom and awaiting for their answer. For the price that we pay this product should be flawless!
1703639
If I was you I would just upgrade to a newer Kindle I had the same problem. I am about to upgrade to HDX. good luck with whatever you decide to do!
744263
I too had a problem with the zipper in the cover breaking. I contacted the Armarkat help desk and their response was that they would send out a new cover if you email your purchase receipt with all the info date, order number etc. Also they want a photo of the damage emailed with the other information.
316522
Yes. If anything should happen to your kindle and it is not fixable by their Cracker Jack tech support, they would replace the product within the warranty period. You cannot afford to be without your protection plan whether one or two years, things happen. Must run through tech support for any determinations.
1635399
I've owned it now for about a month and have not had any issues with it at all. When I open the cover the Kindle starts and when I close it the Kindle shuts off, exactly as advertised!
2100891
Yep, it is for me! :) I use mine daily with both my iPad 4 and my Kindle and I love it. It has held up extremely well so far, I also store my iPad charging cable inside of it. I did find though that the little tiny zipper pull was difficult for me to grasp hold of to unzip it...so I just attached a small safety pin to the zipper pull and now it's much easier for me to zip/unzip. I don't know if others found the zipper a bit difficult or not, or if it's just an issue for me due to problems with my fine motor skills. I'm actually thinking about picking up a second stand just so I have one on reserve! Yep, it is for me! :) I use mine daily with both my iPad 4 and my Kindle and I love it. It has held up extremely well so far, I also store my iPad charging cable inside of it. I did find though that the little tiny zipper pull was difficult for me to grasp hold of to unzip it...so I just attached a small safety pin to the zipper pull and now it's much easier for me to zip/unzip. I don't know if others found the zipper a bit difficult or not, or if it's just an issue for me due to problems with my fine motor skills. I'm actually thinking about picking up a second stand just so I have one on... » Read More Yep, it is for me! :) I use mine daily with both my iPad 4 and my Kindle and I love it. It has held up extremely well so far, I also store my iPad charging cable inside of it. I did find though that the little tiny zipper pull was difficult for me to grasp hold of to unzip it...so I just attached a small safety pin to the zipper pull and now it's much easier for me to zip/unzip. I don't know if others found the zipper a bit difficult or not, or if it's just an issue for me due to problems with my fine motor skills. I'm actually thinking about picking up a second stand just so I have one on reserve! « Show Less