How do you get spare parts? The roll cage broke the day, and needs a new parts, but amazing, no parts seem to be available for the skywalker.
1494274
Alise, spare parts for a $44 toy probably made in mainland China? I don't think so. Try to improvise something. Replace the broken pieces with a thin carbon-fiber rod (order online) and some ten minute epoxy glue from the hardware store and wrap the joints with thread. You could also buy a second one for parts like we used to do with Volkswagon beetles in the old days. Good luck.
2189288
We've had similar things happen and my husband used a strong glue for some parts, others, he had to come up with something on his own. We ended up buying another one when it became "no longer fixable"; which we are not happy with - the previous one was terrific, why they changed it, I don't know !!! I don't know if there are any replacement parts available; you could try to contact the manufacturer.
1235723
What parts do you need? I have one of these tents with a few broken pieces. Maybe I have parts that you need.
1768911
We tried to order parts for ours. Cannot find anywhere. Nobody stocks them any more.
871891
I have looked for an answer to this question and found that it is impossible to get through to a website to get our replacement parts if and when we need them. I have not had to order any yet, but I tried to get the information you needed. I don't know why the place we buy them can't get them for us or at least give us an easy access to get satisfaction for something so easy, made so hard. With this, I am sure they won't be selling many more of these when they can't stand behind what they sell. Whether it be amazon or secura! Take note amazon these will not be a good investment when this is experienced by so many and other brands are available and can't at least contact them! I have looked for an answer to this question and found that it is impossible to get through to a website to get our replacement parts if and when we need them. I have not had to order any yet, but I tried to get the information you needed. I don't know why the place we buy them can't get them for us or at least give us an easy access to get satisfaction for something so easy, made so hard. With this, I am sure they won't be selling many more of these when they can't stand behind what they sell. Whether it be amazon or secura! Take note amazon these will not be a good investment when this is... » Read More I have looked for an answer to this question and found that it is impossible to get through to a website to get our replacement parts if and when we need them. I have not had to order any yet, but I tried to get the information you needed. I don't know why the place we buy them can't get them for us or at least give us an easy access to get satisfaction for something so easy, made so hard. With this, I am sure they won't be selling many more of these when they can't stand behind what they sell. Whether it be amazon or secura! Take note amazon these will not be a good investment when this is experienced by so many and other brands are available and can't at least contact them! « Show Less
434923
I just spoke with someone at SpinMaster (the parent company of Air Hogs) and they confirmed that replacement rockets are not availble. I'm headed out to pickup a Stomp Rocket system as there are numerous replacements available for those.
2001122
I'm not sure to be honest with you. Have you tried contacting the manufacturer? They may replace it for u free of charge or u can take it into your nearest toys r us and see if they have any spare wheels they can sell u.
448020
I do not know if you can get parts. My granddaughter has it, I have not heard of any problems so far. I do not know if they use it outside or just at home.
1632547
I would contact Guardian and see if they sell replacements. I would think they have a parts department.
100896
my son was playing with his...had it a week. from sitting on the floor in his lap to the floor...maybe a few inches. the screen broke.....its very fragile(or at least mine was). i called the company and they told me they wouldn't replace it because it was his fault for dropping it. i fought with them about it but to no avail, they wouldn't even send me a refurbished one. oh well. most likely it is just a glitch....hope they fix it for you.
719137
I had to send the first one back to Amazon because it was came damaged. You can buy this same thing at Walmart (if you still shop there!) for less, as I did. You shouldn't have to find parts - return it to Amazon. They are very good about returns.
870571
I have had to contact IronKids directly several times for replacement parts. Specifically, the canopy and also some hardware. They were very helpful and I would imagine you could contact them directly to get a replacement. However, it took a few weeks to receive my parts so if it is time sensitive that may not be your best option.
2279485
Just returned ours to Walmart. Our packaging was completely ripped up. It took a diamond drill and two of the guys from the worlds strongest man competition to get the thing opened! So we put it all in a bag, and took it back. Shame - it looked cool, and my son was excited about trying it out. Good luck to the rest of you!
1399074
The company does sell replacement parts. We ordered some extra bungee balls they were inexpensive and their customer service was excellent. We had the tent up for about 3 weeks through lots of storms. It held up great. It is well worth the money. We rent it out too!
1376864
Yes my son Has the box, He put together the death star, and had it on display, then took it apart and put it back in the original box. So if your looking to buy the box, I am sorry, but It's not for sale, Good luck finding one though.
471630
My unit did not come w/ spare parts. I broke the latch on an older unit years go and had to replace entire unit.
1866012
"Poof-Slinky" has a "contact us" page at their website where you can call, email, or write them. Here is there email: sales@poof-slinky.comHere is there contact page: http://poof-slinky.com/contact-us/Hopefully they can supply a replacement or a download link for one. Or maybe someone can send you one who has used up their kit? Good luck to you!