I can't get the battery to charge up. It turns on and woreks when I have it plugged into a power source, but it will not charge up.
1129483
Make sure the power is off. A red light will come on while charging. I used the USB plug on my desk top in order to charge.
1129484
Is it fully charged? Did you sync your phone to it already? Did you hold the power button down until you heard it play a little tone?
1129485
Mine is worst, totally dead.... Not charging at all, not even working even when you plug in. ....
1129486
Mine runs for a couple weeks at 15 mins a day. If it charges overnight but won't prune off battery send it back. I had to return one....
1129487
I had same problem and I don't think there is a fix. Sent my back and bought another brand that works great.
1129488
i was having this issue as well...but i read that there is a RED light that turns on when the battery is charging...so i played with the USB that is plugged into the unit, and found that the red light turns on when its plugged about HALFWAY in. i checked, and it IS in fact charging. try adjusting the B side of the USB (mini part thats in the actual unit) before you return it.
1129489
How long are you letting it charge for? I let it charge for a few hrs the first time, since then I have rarely had to charge it. Try letting it be charged for hrs if you haven't yet...if that fails to make a difference, or if you've already done this, I'd attempt to return the item.
379998
Mine still charged but wouldn't power up. Had to send it in for replacement. Make sure to back up all your pictures on a regular basis! Luckily, I did that.
191512
I just checked mine out as it would not charge. The negative post on the battery is corroded right off.
1220454
Unplug it, let it drain conpletely. The recharge it. Make sure it is charging and charge it no less than 6 hours. I found the battery lasts a long time but needs about 30% to power up. Charging for 3 hours wasn't wasn't enough. If it doesn't work ten sed it back . It needs a good but of power to start
2165464
Push in the rubber button on the side. If it doesn't start, check if the charge cord is charging it--it may not have a full charge yet.
801187
I had the same problem, and returned mine. It started off barely charging and then would not even power on anymore. There is obviously a defect.
1050639
Try flipping the battery over and charge it "upside-down". I had to write to the seller at first because my battery wouldn't initially charge.
1320614
Sounds like the battery pack is no good! Did you try contacting the seller? Or try using another cable to charge it and see if that works.
1531949
The battery was dead when i got it. It recommends u charge it before using it. I never had any problems with it. Once i charged it initially it was fine.
2196006
I sometimes have a hard time getting a charge to start but if I replug it a few times it works. There are two input places but only one works so try the other and wait a bit. The charge doesn't always start right away. I bought 2 extra batteries that came with their own charger and I have not problem with them.
264023
I would send it back if you can. I purchased same item and one battery will not charge and the other battery was dead out of the box and Amazon doesn't pay any attention to these messages or I would have heard from them from a previous message.
683433
I would recommend you contact the seller. They are really quick at replying. Great battery but I followed the charging instructions to a tee.
460587
Although I read about this sort of thing from some other reviewers, I did not have this problem. I added the charged batteries, turned it on, and it worked. I don't know if there's a remedy other than exchanging the product. Sorry.
845581
Sorry I can not help you. I recently bought it and had to return it because mine wouldn't charge at all.
754801
i belive, you did everything correctly. It is something worng to the battery. Try to recharge again, just charge it whole night and try again. If problem is not resolved, just send it back, if its possible
2013698
Make sure its fully charged. I only figures this out after testing it out and seeing very short videos of the test. I know there has been some complaints of malfunctioning, but mine works fine.
1409021
sounds like the battery was not installed properly and is not being charged through the electrical supply. You might want to check the wiring and make sure it is hooked up properly