I ordered three replacement balls. When I opened one, I found that the flashing doesn't work even if I rolled it. Why doesn't it light at all?
394513
There is a little tab on the ball that needs to be pulled in order to activate the battery. I have had no problem with the twinkle balls I have ordered.
394514
Maybe it is defective--a dead battery inside (which is not consumer-replaceable.)
394515
I have even purchased some of these at local stores. There should be a tag that needs to be pulled out, then I have found the ball needs to be shaken before putting it in the toy. Shaking the ball will activate the battery. If it still doesn't work (especially if it didn't come with a pull-out tag in place), it's probably a dead battery.
394516
Try putting it in the track and roll it around the track several times FAST. If it's been sitting idle for a long time, this might bring it "back to life".
394517
I have a problem with the one I have, also. Sometimes it flashes and sometimes it doesn't. I don't know what the deal is other than there must be something lose inside. I'm thinking that they just don't fasten the light part or flashing part in tight enough. I've had the same problem with other balls that I've ordered like this.
1325635
The same thing happened to me. I bought 2 of them and 1 don't turn on . I also replaced the batteries and it still doesn't work. I don't know how to replace it eather because the packaging has been taken out to the trash.
1336158
I had the same issue - according to the documentation this is a battery failure state. http://www.mobeetechnology.com/support.html?catid=15&kbartid;=28 I tried all the steps listed and was never able to resolve the flashing light for that battery. I've treated it as a failed battery.
2175479
Turn the bezel around the bulb. This may take a try or two until you get the feel for it. If that doesn't work, there's a battery or bulb problem. I love the flashlight!
5422
My guess is you got a defective one. They are fairly inexpensive to begin with, so it wouldn't be a long shot if you ended up getting one that was malfunctioning the way you are describing. My advice is to just send it back to Amazon so they can replace it with another one. I know it's an inconvenience, but in the end, you'll be glad you did. It's a great light, especially when it works the way it's supposed to.
1008020
I don't know why it keeps flashing. Mine flashes once when I turn it on, then that's it. Wish I could be more helpful.
811806
Agreed. Make sure the ball is out of the locking space. If that doesn't work, it could be faulty. I received one that didn't latch properly and the seller promptly sent me a new one.
2250490
That is not normal. If it's in the return period, return it as defective. Otherwise, if it's under warranty see if you can get it replaced. If you can't return it or get it replaced, does it show the same behavior when it is set as the master as well as when it is set as a slave (assuming it's in slave mode when it triggers on its own)? You should try all the different settings on the strobe to see if it will work properly from at least one setting or combination of settings that might make it useable.
1563253
I ordered 3 of these. The first one installed I had problems with. I checked it out and found the captured ball was to tight. I installed another one where the captured ball moved freely in the swashplate and had no further problems. Hope this helps
1292262
I have had it for few months and it works fine all colors flash as expected . my guess would be a possible malfunction , probably good idea to call them for replacement .
852786
its supposed to light the cat rolls the ball...mine hasnt and i was to have gotten a replacement and it hasnt came yet, so i went out and bought a ball that lights up.....my cats played with it when i replaced the ball for about 2 weeks ...now it just sits there and every now and then one of them will play with it......Brenda
215752
A couple of the flashlights didn't work in my package too. I shook them up a bit and wiggled the battery and some responded to this. I didn't have the issue of any hot lights though.
1230333
Probably send the string back. It happens and obviously you can't replace the bulbs like older lights. Mine all work fine and are awesome.
1054661
The balls are about the size of a ping pong ball, and you can take them out of the circle, so I don't see why a person couldn't use a typical ball. The balls don't light up. At least mine doesn't and I looked at the description and didn't see anything saying they light up. There are the toys with the tubes with balls in them. Either the tubes or the balls light up, you'd have to check the description.
1325510
After scanning about a dozen slides mine would not light up at all.the screen was just black. I e mailed the manufacturer and they told me several things to do, which I had already tried and didn't work...then they told me it was probably defective and to return it to where I bought it. I contacted Amazon, they were great! Sent me the return label and immediately sent me another one! The second one worked like a charm and I converted all 1000 slides that I had from years ago!! Hope this helps!! It was so simple to use..
2076031
The bulbs in mine quit working fairly reg. I sent a set back because the light went out within a week, they really need to improve the setup...The last few times the bulb quit I was able to get it working again by clearing the contact points (screw heads ) where the top connects to the bottom. I loosened the small Phillip's screws and retightened them on the wire then I used a tooth pick in the bulb holder to bend the contact points away from the side so it would contact the bulb. So far this has fixed mine the last 3 times they quit. As far as a bulb the only thing I found that MIGHT work is they sell a replacement lcd bulb for the old 3v MINI- MAG flashlights I found one a Lowes $5 for (2) but I haven't tried one yet..It is nice to have the Lights working I hope Hobbs fixes the poor workmanship of the lights I really like the salt & pepper set.
2133335
It sounds like you may have received a defective bulb. The one I have comes on at full power and does not change intensity or flash in any way.