does anyone else have the issue with the drawer bring difficult to 'glide out' like one of the other reveiwers stated ?
1511884
I have zero issues with this, but perhaps it's because of my ninja-like stealthy hand movements....hahaha jk, not a ninja, and it works just fine for me! :-)
1511885
My drawer really does glide, always has. I love my caddy since I got it almost 3 years ago
1511886
No not at all. Mine is fine, I love interdesign products and I love this item. But thats just my opinion.
1511887
No, I haven't had any problems with the item at all. I really like it and it works great.
1511888
Yes the drawer does give a bit of problems but its nothing I can't deal with!!
1511889
The draw is a little difficult to slide out, so I use my other hand to hold the whole unit in place. I still enjoy this organizer as it hold so much and keep my cabinet in order.
1374514
I am very sorry that you are having this problem as well. After unsuccessfully trying to apply pressure and wiggle the key, I gave up and resorted to brute force. Since I had to break the lock, at this point the "safe" is just a bulky and heavy drawer.
1924878
You need to make sure all of the drawers are pushed all the way in. The same thing happened to me the first time I tried to lock mine. But like Michael I prefer to leave mine slightly ajar so I can have the top closed and still have access to the tools in the drawers.
1566345
All of the below, straight, Parallel, level. You can test it by taking the drawer out and individually testing the slide action. If the slides work great without the drawer your are getting binding somewhere. Put the drawer back in with the back brackets slightly loose and see if it solves your problem. Tight when done though.
1817602
I have the same problem with the one I bought. It ended up in a drawer. :-(
1942225
Most don't seem to have problems, but we cannot get the drawers to fit or slide. They don't seem to slide proerly, and the instructions pay scant attention to the drawers, in spite of the fact that they are the only moving parts! We also had some problems with the side bolts, and had to order a replacement part, which came quickly and solved that problem. to date, it has been a week of frustration after spending about ten to twelve hours and much research. does anyone have a suggestion re the drawer? Help!
1533581
I would agree with the previous answers. I've never had it happen on this product but have experienced it in two other models at work. Just play with the other drawer to unlatch. Also make sure you jiggle bottom drawer too...it could be both drawers together.
1509652
Yeah, but there are blocks in the back that prevent the drawer from being opened that way or from slipping out.I'm sure with a sturdy pair of pliers you could bend it out of the way
752096
Same thing happened to me. They had this plastic holder stapled on the back part of the drawer and it was loose when I got it. So hopefully you didn't throw it away. I had to screw it on myself. I sent a complaint, but never got a reply.
921637
My unit was the same - probably due to the close clearances of the design. I'm planning on using a small dab of petroleum jelly along the runners to see if that helps. In my case, it's a good thing - helps ensure the drawer isn't bumped and comes out accidentally.
1179559
It's loose inside the drawer. I had connected it wide enough that it touches the sides of the drawer. It will move a little, but you can put double sided tape on the bottom if you want it to stay in place.
992736
I had the same problem. I actually broke one of the slides trying to get the drawer in. Had to order a replacement from the manufacturer. It will work but I suggest patience.
288572
Put fingers in drawer slot, lift up slightly, pull forward. I never had a problem with mine. Is the basket too full? If so, give the shredder a little shake to settle the shredded paper. Try again.
992738
The drawer slides don't line up once they are attached to the draw and supports, the drawer is too narrow by about 1/4 of an inch. I had to put shims on the draw slide to get them to line up properly. Even then it doesn't feel very stable, on top of that the drawer slides open by itself all the time.
746470
I have to do the same thing with mine. The storage drawer has little rubber feet on it which do not slide easy so I have to lift the drawer unit slightly (with the Keurig machine on it) to move it out and back. Pretty easy to do if you have access to the sides of the drawer unit.
755056
I haven't had that problem, but you could contact the mfg and see if they could replace the drawer. Good luck. I really like my cart.
1934993
There are not glides underneath the drawer like, say, in most all kitchen drawers -- there is a wooden knob on each side of the drawer and a track which I suppose serves the purpose of gliding the drawer in and out. Having said that, we bought two last fall and use them for our bedside tables and they have been a great purchase -- very sturdy - both arrived in immaculate condition - drawers are very easy to pull open and close and they have a stop feature so the drawer would never come all the way out. Our toddler can easily open and close them...but again, they don't feel flimsy at all -- it looks and seems like a very expensive piece of furniture even though it's really affordable compared to something comparable at Pottery Barn, etc. We are still pleased with our purchase 9 months later. Hope this helps.