I installed the cartridge but now it says "cartridge installed incorrectly." Any tips?
1517234
My printer is XP-410. I installed the cartridge, it just showed me like: the ink isn't original. I chose to continue. Then the printer worked fine. No any issue came up.
1517235
Try reinstalling and be sure it has clicked into place. I have had no problems with it working with my Epson 410xp.
1517236
I haven't encountered this problem, though I expected to. I would suggest ignoring the error message and trying to print. If that fails, contact YoYo directly. They guarantee compatibility and should provide a refund.
920787
My black cartridge has nothing coming out, even though it registers full. Put a new one in & it works so it is not my printer. Did you send me a cartridge that is empty? What can I do?
1853466
I don't remember. The way I remember it, I used all the hardware from the old cartridge. I just took the old one out and installed the new one.
299596
Now the black cartridge doesn't go in at all. The other cartridges fit in. I have gotten frustrated and dismantled the printer. Thanks for replying.
1074542
The first time you purchase you need to buy the whole unit. After that you just buy the replacement cartridge...remove the used one from the housing and drop in the new one.
419766
I didn't have a problem. Just make sure to remove the orange tag on the back of the cartridge. Good luck.
615134
It sounds to me like you need to contact HP support. I'm assuming you put in a genuine HP cartridge. You didn't say what kind of cartridge.
1631276
Giselle, I believed, Amazon, or the supplier sent me a label to return the old cartridge back to them. FYI. great buy, it works very good and last enough!!!
2183612
I suppose you have to buy new cartridges. I hope you like your printer better than I like mine. Mine sounds like a truck starting up when I use it.
525754
Before panicking, I would unplug the printer for 30 seconds after shutting it down, and do a reboot with the new cartridge in. If that doesn't work you can try it with the old cartridge in and then change cartridges after the reboot. I'm figuring you probably have this resolved by now, so can you tell us what ended up happening? Thanks.
815268
I've had no problems with this cartridge installed in my XP-200. One thing you might check is that you've removed all the yellow label off the top, and that the cartridge is properly installed and pushed in all the way down so it snaps in place. Other than I have no idea, maybe the cartridge is defective.
496406
did you remove all orange tabs etc from the cartridge? My wife tried to install our and missed one that made it act kinda like this.
1439998
No, didn't work for me. Looks identical until you try to place it into slot - the back guide lines on the cartridge are different
1815883
I kept getting that message, too, when I first installed, but finally figured out the problem was with the way I was installing and not with the cartridge. Unfortunately, I can no longer remember what I was doing wrong, but before giving up, start from ground zero and carefully go through each step again. You may have inadvertently overlooked something that will seem obvious after you notice it; that was my experience.
219703
Contact the company. They replaced the one my machine did not like, no charge. The other cartridge I had ordered worked perfectly. No complaints at all. Great price, great service.
1026194
Reset ink cartridges then run maintenance on nozzles..Also see in printer utility that u see the new cartridge is installed.
407598
It could be that the cartridge is not pushed down all the way. If that doesn't work, try making sure there is nothing stuck in or on the track the cartridges slide on. If all else fails, check your power cord connections, and make sure your cartridge door is down all the way.