is there a small part/sleeve that fits over the metal post on the base? I cleaned the cage and now saucer won't stay on the base. help?
1504129
No the wheel there is a white piece that goes in the hole ,, but my does not come out so maybe you got a bad one ,, it may have came out
1504130
Yes there is a white plastic piece that fits over the metal post so the saucer can Spin on it. It is Tiny and I don't think it's Replaceable!
1504131
On the one I have, the saucer part just slides into the base. There wasn't any other part included. Is there anything lodged in either part? Also, make sure you push it in all the way. Other than that, it's hard to say without a photo.
1504132
There is a white, round plastic piece that fits between the saucer and base of the stand. I lost mine once too while cleaning the cage, had to sift through everything. Jn
967507
Mine fit snug without a problem. Maybe you can try to put tape around the part that goes in the hole so it can fit tighter.
1250302
I think the previous answers pretty much sum it up. I had a problem with it also. The top of the mounting bracket kept coming off with the upward pressure, but with persistence, and holding the top of the mounting bracket, upward pressure and a twist will do it. I think it's a bad design but it will fit.
1712572
I had that problem at first, and then I realized that I had the orange connector piece in the wrong position. The larger hole slips over the end of the cross-bar, and the smaller portion fits into the upright posts. Hope this helps.
780650
My center post broke, got a replacement, it broke....http://www.ereplacementparts.com/disc-stem-p-707798.html. I threw the whole thing away. I'll get something different.
1067137
I know what your talking about! I haven't tried very hard to fix this.Im thinking along the lines of shimming it with really thin strips of metal,but I haven't tried this myself,Im also considering welding a bit ,then grinding it till it fits. Best of luck!
1447736
i would make sure the bottom piece is in correctly, and the base is secured correctly. Sometimes mine will not vortex unless I make these adjustments. If it still doesn't work, I would call customer service. Good luck!
709734
Try spraying the circumference of the ring with a little dry silicone lube. It will loosen up some with use. It's weird that it fits great in the stored position. I didn't mess with it other than that. Not bad at all now.
40759
I'd measure the saucer -- although you don't need a saucer as the pot will drain without it. I don't have a saucer under the plant I have the stand on and it drains fine. Highly recommend this plant stand. Had it now for more than a year and works great and very very sturdy, which is something that cannot be said for most stands I have purchased.
1077446
Oooh, it appears they made a mistake. There should be a part (coupler, I think they call it) that is fixed around the pole in order for the "cone" not to slide down the pole: tehn you fold closed the cone over the coupler--on which it rests and holds. If the coupler (with its screws) was not in the package, you should complain and have the whole thing replaced or have them ship to you the missing part. Good luck!
1128264
We took the front cover off and used a vacuum cleaner and sweep up as much suet as we could. I used a very small brush and cleaned between coils. Hope this helps. It did work better after cleaning.
1140437
I never had a problem, it just screwed right in. I just unscrewed it to check: the bottom part definitely has threads on the outside of the pole part and the middle pole has threads on the inside. Must be defective. :( Have them send you another.
546655
I bought a 12 inch plastic planter saucer and put it under the dish. The dish was often ending up on the ground and did not sit level. The planter saucer was an easy and acceptable 99 cent fix. Other than that I've been very happy with the Yard Butler.
2156503
I never have but mine is in a space that I never had to think about that. You might need to figure something out to make the base more visible for you. Maybe you could post a picture of where you have this, so people could help you with some ideas?
1816910
Hi Helena, I guess theres no trick...too much of muscle power.. I had this problem, i somehow forced it into the base and it is stuck forever now i guess the two side bars went inside the middle one is out...but its locked
183855
I had the same problem. After using a wrench to get the whole thing off, then used more tools to get it apart, it leaked like a sieve after I screwed it back on. I'd like to know the answer myself because I bought a new one.
651891
Hi, I had the same problem for a few days.....finally I thought and thought and realized that the process works on vacuum seal. I majorly tightened the lid and the thing stopped overflowing! They should tell us that. Hope yours works well.