I am having a problem with my feeders keeping a prime.I have to keep taking the tube out and putting it back in for my hummingbirds to feed.
1506737
I was never able to keep it primed either....not happy with this product the fluid aways leaked out
1506738
By "prime" do you mean the nectar returning to the end of the tube? I have this problem with my glass tube I use. Have you found any solution to this problem?
435637
I have not had a problem with Bee's with this feeder but if you spray a little "Pam" cooking spray into a napkin and wipe around the outside of the holes that will keep the Bee's away and it will not bother the Hummers. Also, if it hangs from a Shepard's Hook rub a little Vaseline around the base and the ants will not climb up. I don't need to use the motes anymore. Enjoy!
252257
I also have another brand feeder that has faded. The Hummers don't seem to mind though. So far this new feeder is holding its color.
1986086
The key is *NOT TIPPING* the feeder when you upend it. Don't turn the feeder over until right as you hang it, then don't tip it at all. The nectar flows down into the base, but the nectar level doesn't get high enough for the bees to reach it. Works like a charm with mine!
685206
It is like a shutoff valve to keep from leaking. The problems with these are they get stuck open or shut, and the beaks of the birds have been known to get stuck resulting in death. I have personally designed a feeder that looks similar but works completely different to end this leakage problem. It is a double feeder that I make myself. Check Facebook or .com at B&G; HummingbirdCafe.
1145571
I do not have problems. Put water in the small middle cup, this should help with ants. To prevent bees, make sure the feeder lid does not have any spilled sugar on it at all.
858947
Check feeder for food clogging. You can also email the company, they are very helpful.
2106638
THe string is too long. It's a problem. In the Minnesota winter the feeder needs to be hung close to sheltering trees or shrubs but I have nothing high enough to hang it safely there. Sort I don't have a solution yet.
1608319
I filled the feeder by twisting the lower round part off, and turn the top part upside down. (Before one places the round part back on, look on top of the round part and make sure it is on tight (twist until it catches edge). Then I pour the nectar into the feeder and turn the round part back on. (I don't turn it right side up until I walk outside and am next to feeder.) After hanging it up right side up it may take a little "push" to get the liquid to fill up the bottom. Hummers have long tongues. Good Luck!
2003331
Mine kept doing that over and over again and I was just about to send it back - I contacted the company and they offered me a label to ship it back to them so they could look at it - when we ended up changing our pet's food to a larger size kibble and now it seems to work pretty well. I think the error message means that it's getting jammed. That has happened to us a lot. It's better now, but it still won't feed on the program schedule, so we just press the buttons manually twice a day, which kind of defeats the purpose of the feeder. Not great quality.
769241
Good question, Deb Potts. Typically, I just let the birds eat everything and then periodically hose it off. The feeder is, of course, out of doors 24/7 and subject to the weather. And birds, of course, not only carry bacteria, but if they perch above the feeder, they have been know to leave certain types of deposits.So, it is pretty difficult to keep this, or any other feeder, totally clean. I would simply hose it off periodically, making sure that the feeder tube is also sprayed to clear out any the old seed that can be reasonably removed. This is a good, sturdy feeder which keeps the bigger birds out while allowing the smaller ones to feed pretty much undisturbed. Good question, Deb Potts. Typically, I just let the birds eat everything and then periodically hose it off. The feeder is, of course, out of doors 24/7 and subject to the weather. And birds, of course, not only carry bacteria, but if they perch above the feeder, they have been know to leave certain types of deposits.So, it is pretty difficult to keep this, or any other feeder, totally clean. I would simply hose it off periodically, making sure that the feeder tube is also sprayed to clear out any the old seed that can be reasonably removed. This is a... » Read More Good question, Deb Potts. Typically, I just let the birds eat everything and then periodically hose it off. The feeder is, of course, out of doors 24/7 and subject to the weather. And birds, of course, not only carry bacteria, but if they perch above the feeder, they have been know to leave certain types of deposits.So, it is pretty difficult to keep this, or any other feeder, totally clean. I would simply hose it off periodically, making sure that the feeder tube is also sprayed to clear out any the old seed that can be reasonably removed. This is a good, sturdy feeder which keeps the bigger birds out while allowing the smaller ones to feed pretty much undisturbed. « Show Less
1269005
My feeder is hanging from a shepherds hook that I put into a small PVC pipe that is just a bit smaller than the ring that came with the unit. I put the ring just about even with the bottom of where the feeder will hang, and screwed it tight. Then I slid the Torpedo down to rest on top of the attachment ring, and then put the shepherds hook into the PVC pipe. No squirrels or racoons have been able to get past this baffle. If you don't have the mounting ring that's suppose to be used, you can just get any metal screw clamp, and that will work just fine. The unit is suppose to swing free while resting on top of the clamp. My feeder is hanging from a shepherds hook that I put into a small PVC pipe that is just a bit smaller than the ring that came with the unit. I put the ring just about even with the bottom of where the feeder will hang, and screwed it tight. Then I slid the Torpedo down to rest on top of the attachment ring, and then put the shepherds hook into the PVC pipe. No squirrels or racoons have been able to get past this baffle. If you don't have the mounting ring that's suppose to be used, you can just get any metal screw clamp, and that will work just fine. The unit is suppose to swing free while... » Read More My feeder is hanging from a shepherds hook that I put into a small PVC pipe that is just a bit smaller than the ring that came with the unit. I put the ring just about even with the bottom of where the feeder will hang, and screwed it tight. Then I slid the Torpedo down to rest on top of the attachment ring, and then put the shepherds hook into the PVC pipe. No squirrels or racoons have been able to get past this baffle. If you don't have the mounting ring that's suppose to be used, you can just get any metal screw clamp, and that will work just fine. The unit is suppose to swing free while resting on top of the clamp. « Show Less
203745
Greg, that sounds like the problem we had. Something may have fallen into your paper feeder. I unplugged ours and gently shook it back and forth. It dislodged what was in it. Now it works great! Good luck!
1467026
You may want to send it back for a replacement. I myself, as well as my pet, love this feeder and I would recommend this feeder because not only is it a healthy way of feeding but it holds the right amount of food for my pet. The people who designed this feeder are very concerned about satisfaction and wellness of your pet.
1254063
The company that manufactured the feeder has gone out of business. My friend has the same feeder and called the Amazon distributor from whom she bought the feeder when a part broke and they would not stand by the lifetime warranty. It's unfortunate because it's a wonderful feeder, but is rendered useless if something goes wrong and can't be fixed. I wonder if Amazon would be willing to give you contact information so you could check to see if the manufacturer has any "spare parts". I think either Amazon or Amazon's distributor should go to bat for you. Good luck.
743062
I like mine...the only problem I have with it is ants get into it........the hummingbirds use it a lot. You will also have some damage to your window ledge or bricks on your house where the sugar solution sometimes leaks onto it. I guess it's a mold or fungus that grows and looks black and terrible; but I put up with that because I love having the hummingbirds so close to view them.
2197274
Indeed, I have the same problem with mine. It's not a big deal, but the loose bowl fitting does allow the kibble to miss the ramp and end up accumulating underneath the feeder itself. As a temporary fix, I took some duct tape (is there anything it can't do?) and connected the bowl to the feeder. That helped a lot, but a better fix would likely involve mending plates and screws, perhaps arranged on the bottom of the unit. When I get a better look at this, it might prove possible to add (tape) a cardboard ramp to the back end of the bowl to direct the food into the bowl no matter if the bowl-to-feeder fit is not as tight as it could be. Indeed, I have the same problem with mine. It's not a big deal, but the loose bowl fitting does allow the kibble to miss the ramp and end up accumulating underneath the feeder itself. As a temporary fix, I took some duct tape (is there anything it can't do?) and connected the bowl to the feeder. That helped a lot, but a better fix would likely involve mending plates and screws, perhaps arranged on the bottom of the unit. When I get a better look at this, it might prove possible to add (tape) a cardboard ramp to the back end of the bowl to direct the food into the bowl no matter if the... » Read More Indeed, I have the same problem with mine. It's not a big deal, but the loose bowl fitting does allow the kibble to miss the ramp and end up accumulating underneath the feeder itself. As a temporary fix, I took some duct tape (is there anything it can't do?) and connected the bowl to the feeder. That helped a lot, but a better fix would likely involve mending plates and screws, perhaps arranged on the bottom of the unit. When I get a better look at this, it might prove possible to add (tape) a cardboard ramp to the back end of the bowl to direct the food into the bowl no matter if the bowl-to-feeder fit is not as tight as it could be. « Show Less