If my cat loses the key can I buy just the magnetic key without the collar? I can only find collar/key combinations for &gt; $10.
1292524
The key is a magnet. Just buy a small, powerful rare Earth magnet as a replacement.
1292526
Yes, a magnetic key w/o the collar can be acquired. I only sell the full kit (door, collar & magnetic key), however I managed to find a listing for just a key. Copy & Paste "Cat Mate Cat Collar Magnets for Electromagnetic Doors" into the amazon homepage search bar and click "GO". There may be other cheaper sellers, I am just trying to point you in the right direction to continue your search for one that meets your approval. I hope this helps, Todd (NBQ)
8265
Did you ever hear from the company??? I'm interested in whether or not they even care, because they never contacted me after my cat lost it's toes in the wire of the cage, and they never returned my calls! Thanks!
1759573
I'm so sorry- i dont. But i will see my granddaughter over the weekend and ask her to bring her kitty keyboard so i can look at hers. My thinking is that you got a defective one snd you should exchange it. As i recall, all the keys worked fine on ours, but i will doublecheck and get back to you.
491503
You can program it to always be open for a cat wearing a collar with the tag. Otherwise, no.
2211998
Did tag get wet? The best thing to do may be to order a new one. We had to do that after the first one got wet from the water bowl. I sewed the second one onto collar as others had suggested. Ultimately though our cat wouldn't use it so we donated it. Good luck.
1386652
Hi Wayne, There wasn't any keys with either of the pulleys I bought. I used my own keystock i had saved. I just got lucky. Hope this helps. Tom
1403762
Oh no! Sorry to hear that....I am not sure if spare keys are accessible. I am curious to find out. I can reach out to the seller.
1079289
I had something similar happen. I just messaged them on Amazon and they sent me a new collar and requested the broken one. The systems themselves aren't high end, but I have been pretty impressed with their customer service.
215861
I have this same model...you don't need to buy the key if you don't want to. You just need a strong magnet. I used some "magnetic buttons," which are just little round magnets you can buy at Walmart and that works fine.
607670
no collar. Plus make sure to get a collar with no metal on it. I had to get a "kitten" collar. They tend to be more light weight aka not metal
491501
Has anybody found a way to allow cats to come in or out without a tag? I no longer have the need to restrict the neighbor's cats from coming inside. Has anybody tried to break the locking mechanism to allow easy access? Thanks
201580
No, the door swings open by pushing on it, but you need the magnet to get the door to open back up to come in. So if your cat goes out he will not be able to come back in without magnet. My cat never goes by it cause of the noise, but I have a shy cat. Sounds like you need the expensive door that slides open with the collar on, those are sweet but expensive. Good Luck
2190627
If your handy, anything is possible. Mine is in the wall and i sealed the empty cavity with some tin so the cat wouldnt get into the wall. I could have done it better by framing the inside of the wall but it was freezing and was doing a quicky job but came out nice none the less. the key does not have a battery, it is a magnet and has a little weight to it but its on my cat none the less. a 9 volt battery is in the base of the door.
411480
Electronics store is probably the best bet. Or maybe garage sale shopping an maybe you'll get lucky. Other than that, the work, time and energy you'll expend to find another remote would be less than buying a better collar to begin with. Good luck.
635506
The replacement collar will work - you just have to sync it to the new collar and directions tell you how to do that in the manual. I had to buy one to replace one that went fully and completely dead after a lot of use in 18 months time.
1603128
I used to buy mine at Radio Shack or PetCo. Not very expensive and they last a long time if you don't constantly have it on. My last collar lasted over 15 years!!!
294349
You might check a hardware store like Ace, Lowes, Home Depot to see if they can make a key for you. The key is not an odd or unusual key -- looks like it belongs to a padlock. Cost would be about $2-3.