Does the manufacturer offer a refund policy? It does not work and I want to rerturn.
1510205
What? I ordered the snorepin and it came with a paper saying its Pearl Enterprises from Lakewood, NJ. I think that other person is an over exaggerator honestly. It says its made in China and manufactured in Lakewood, NJ. It says nothing of India, I don't even know what that other person is talking about.
1510206
I did a little digging and discovered that the manufacturer is Pearl Enterprises LLC in Dubai, UAE. This is a sweatshop that scams workers from India to spend money to get there with a promise of work (Sales Executive, Accountant, etc.), then puts them to work on the production floor for peanuts, and houses them 10 to a room. So, do they offer a refund policy? I don't think so.
1276719
I never got the one I received to work. If you buy it, and it does not work, send it back right away and try another one. There is no sense in buying defective goods and allowing the seller to keep doing it.
1255824
There is a 30 day money back guarantee, so if it does not work, you contact he company to resolve. They do have the best customer service ever. The product is amazing, most likely you will not need to return.
2197624
Mine never worked, and the company would only replace it if I paid additional shipping back to the company. No guarantee the new one would work. Lesson learned about this company. I threw Mine away to avoid paying more to a company that takes NO responsibility.
411876
It don't work so I don't know it never worked since day oneI would like to return it to get my money back but I don't have the information on where to send it
1071359
Mine did not work either. The switch was not functioning. But the most disappointing issue is that the seller and the manufacturer did not care to listen to my complains or try to repair the switch. No refunds was received.
1262337
We had a problem and I spoke to the manufacturer's rep. They will not refund your money or replace the machine but they will allow you to ship it to them so they can look at it and I guess repair it. I was extremely unhappy with the manufacturer.
258452
The same thing happened to me and I returned it and got my money back. Then I bought the exact same thing from a different company and it did the same thing so I returned it and got my money back. I decided not to buy another until they make a better quality one . They are too expensive to end up getting stuck with one that doesn't work.
1435033
I returned mine for a refund. It didn't work and didn't come with any instructions either.
81909
I tried, but it's not working at all. Once you use it, you cannot return it.
1930441
I called my system provider. They gave me the answer. Also ask what the return policy is from the vender.
1624361
it is does not work at all. I would like to send it back. I tested it several times.
56914
I could not get mine to work either. I tried to send it back and they would not refund my money
729029
Amazon has always accepted returnd of thie type in the past. I see no reason why you would not be able to obtain a refund or new unit...
1910570
I heard you can return it for a refund.. minus the shipping charge, if any....... have you contacted the seller and asked them?
2148772
mine did not work either. I contacted them and they said that they would send me a return label but could not find my email address after they sent me the answer. I will never buy from them again good luck
272806
I agree with the other person. Get your money back while you can. I had trouble with it turning on after I had had it a little while and contacting them. Then it started working again so I kept it and then right after the date that I could return it, it stopped working again and they would not take it back. So I lost all my money. It was very aggravating.