Google Play looks to be loaded, but seems to require I download "Google Play Services" and all I get is Error # 921. Need Support.
1508165
I had the same thing called theim and they couldn't help me said it was broken. thank goodness I bought the protection plain they gave me my money back.
1508166
sorry I can not answer this question. I have returned this tablet since I was having many issues with it as well.
1508167
This has been my biggest frustration with this tablet. I cannot get Google Play to work on the Contixo. It was one of the main reasons I bought the tablet so I tried returning it when I couldn't get Google Play to work. They said I just needed to reboot the tablet. I followed all of the instructions they gave and still can't get it to work. When I told them that, they pretty much said, "Sorry." I never got the error message you are getting. It would just act like it was trying to load the videos I had downloaded but would never actually download them. I wish I had better news for you!
1508168
I have been having the same problem along with many others. The touch screen on mine even broke and cannot be used at all anymore. It happened after the warrenty ran out so if you are having problems with it and you can still return it I would do so.
1508169
I think this is a selective error. The one I received had no problems at all. Google play store and everything works fine on mine. Being a cheaper tablet I think some just have issues. The seller should be better about this issue though
1508170
This has been my biggest frustration with this tablet. I cannot get Google Play to work on the Contixo. It was one of the main reasons I bought the tablet so I tried returning it when I couldn't get Google Play to work. They said I just needed to reboot the tablet. I followed all of the instructions they gave and still can't get it to work. When I told them that, they pretty much said, "Sorry." I never got the error message you are getting. It would just act like it was trying to load the videos I had downloaded but would never actually download them. I wish I had better news for you! This has been my biggest frustration with this tablet. I cannot get Google Play to work on the Contixo. It was one of the main reasons I bought the tablet so I tried returning it when I couldn't get Google Play to work. They said I just needed to reboot the tablet. I followed all of the instructions they gave and still can't get it to work. When I told them that, they pretty much said, "Sorry." I never got the error message you are getting. It would just act like it was trying to load the videos I had downloaded but would never actually download them. I wish I had better news for... » Read More This has been my biggest frustration with this tablet. I cannot get Google Play to work on the Contixo. It was one of the main reasons I bought the tablet so I tried returning it when I couldn't get Google Play to work. They said I just needed to reboot the tablet. I followed all of the instructions they gave and still can't get it to work. When I told them that, they pretty much said, "Sorry." I never got the error message you are getting. It would just act like it was trying to load the videos I had downloaded but would never actually download them. I wish I had better news for you! « Show Less
289938
sorry i tried to download applcation on galaxy s2 via google play but i cannot "not support msg"
1088488
Hi Kathryn - yes, we have been able to download apps from the Google Play store. But a few months ago, the ability to stay connected to the internet became an issue and it is pretty much unusable (my husband no longer even tries to use it). So your problem could be sustaining an internet connection. Haven't found any solution to that problem, personally.
348108
I haven't. Which is annoying. The Google Play site says the device is not supported.
1711797
Yes. You can download from Google Play. The only thing is that when you download an anti-virsu program, it say that the system is rooted. So this thing comes rooted already, I didn't know that. Now I'm wondering will I be able to upgrade to 4.4 kit kat with no issues. I think I haveto wait until Pipo comes out with there version of 4.4 to do anything. Just something else to think about.
1745264
Yes, I was able to download mxplayer from google play store. But my device became dead after 1 month of usage, it boots up now and midway stops showing the homepage. There is no support page available from the vendor
885399
I have tried the factory reset and clearing the cache of the Google play. We even called Google and they said this manufacturer is not licensed for Google Play. I certainly hope that is not the case as it is advertised as having Google Play on them. I bought 2 for my kids for Christmas and was beyond frustrated this morning. Any other ideas?
1341646
Google play store is preloaded. Mine had Fruit ninja preloaded but no other games.
2184709
It will use google play Make sure you are connected to the Internet before you do anything. To use Google Play to download Android apps, you'll need to have a Google account with a Google email (either Gmail or a Google-hosted domain) associated with your phone or tablet. Follow these steps to add an existing Google account to your device or create a new Google account for use with Google Play: Turn on your device and tap the Google Play Store app. If you haven't added an email account to your device, you'll be prompted to "Add a Google Account." Follow the instructions on the device, which will walk you through either signing into an existing Google account or creating a new Google account. Once you have added your existing Google account or created a new account, you'll be able to use Google Play to download Android apps. Keep in mind that if you intend to purchase apps, you'll also need to make sure your Google account is set up for use with Google Wallet.
1786362
I am getting the same response on my tablet....it's also is telling me I have a server error and won't download any apps. Then, it switches and tells me my Google account is not recognized. Other than that, the internet works great and the tablet is fast....
1375415
You can download Apps from other stores but Google Play is not supported. Cheers!
1658782
I haven't tried it because I can't download any apps from Google Play. This device is not compatible with Google Play itself so you can't even install it. Maybe you can stream directly from the browser.
1490717
Yes, I was able to install (download from google) the Play Store app.I had to do some programmming to my system before I could use the app, but the program was online and very easy to do.When I download an app from the Play Store it gives me a choose of devices my cell phone or the VL Prestige.
1942448
The latest firmware upgrade includes access to Google Play. Unfortunately not all applications will load properly and you get the "incompatible device message" on few apps. Hopefully, the next firmware update will take care of this but don't hold your breath as B&N; basically is getting out of android tablet business and turning over future development to third parties.
1421200
hello, just sign in with your gmail account and you can enter to the play store and you can install any application .
2216452
I was able to download apps & games through Google play & the mobo app store. If it's not working contact the seller for a replacement
2156645
Check out at Google Play Store, the App cannot to be installed on android running version 4.1. It seems which is only can be install on device with android version 2.x.