Why won't my computer show my hard drive enclosure once I plug it in to the USB?
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Is the hard drive a IDE hard drive or SATA hard drive? Is the Sabrent enclosure a IDE enclosure? When you plug the enclosure to the USB of your computer, does the LED light on the side of the enclosure light up? It will light up if the enclosure is receiving power from the computer USB port.Also, the USB cable that came with the enclosure has one single connector end and the other end has two connectors. Be sure to connect the single connector end to the enclosure. For the double connector end, connect the main connector to the USB port of your computer. The additional connector is for connecting to another USB port of your computer to give more power to the enclosure. Is the hard drive a IDE hard drive or SATA hard drive? Is the Sabrent enclosure a IDE enclosure? When you plug the enclosure to the USB of your computer, does the LED light on the side of the enclosure light up? It will light up if the enclosure is receiving power from the computer USB port.Also, the USB cable that came with the enclosure has one single connector end and the other end has two connectors. Be sure to connect the single connector end to the enclosure. For the double connector end, connect the main connector to the USB port of your computer. The additional connector is... » Read More Is the hard drive a IDE hard drive or SATA hard drive? Is the Sabrent enclosure a IDE enclosure? When you plug the enclosure to the USB of your computer, does the LED light on the side of the enclosure light up? It will light up if the enclosure is receiving power from the computer USB port.Also, the USB cable that came with the enclosure has one single connector end and the other end has two connectors. Be sure to connect the single connector end to the enclosure. For the double connector end, connect the main connector to the USB port of your computer. The additional connector is for connecting to another USB port of your computer to give more power to the enclosure. « Show Less
1517558
First, make sure BOTH plugs are plugged in. Mine won't work with only one. The only other thing I can think of would be to restart with it connected. Unless you're running Linux. If so you probably have to mount it.
1517559
You may have to restart your computer with the device plugged in. It will show as a removable mass storage device
1517560
Hello April, unfortunately there could be several reasons. To ensure the drive is actually working, can you hear the discs spinning? You should be able to tell if it is there would be a slight hum. If you are sure the drive works, and it does not show up on your computer, I would start by leaving it plugged in and then restarting your computer. Sometimes you have to clear the system's memory. If that does not work try a different USB port. My computer has one that doesn't work and I found out by accident. Depending on what operating system you are running, i.e. Windows 7, Windows 8, etc you can go to the device manager and see if the drive shows up under "HDD". If it does and you still cannot access the files there may be something wrong with the drive itself. Was this a working drive that you had used before? I'm sorry if I am not much help, I am trying to think of all the things I try on my pc. Please let me know. and Good Luck!
23288
Is the 3 wire plug in properly & the hard drive plugged all the way in. If these are plugged in, your hard drive may be bad or the wrong configuration. Good luck.
366041
I have had no problem with the enclosure, but I am not using a Hitachi HDD in mine. Have you ever used the hard drive in anything else? Are you certain it is not defective? Are you getting any response from the enclosure? Does device manager see when you connect it to the system? Trying a new cable may also be indicated. Without having answers to these questions, it is difficult to diagnose the underlying issue. Sorry that I cannot be of more assistance. Good luck!!
1555909
I tried to plug in an external 320GB hard drive and it didn't work at all. The enclosure had its own power supply and I have plugged it into other USB Hubs before, but this one didn't even recognize it. don't know if it was defective or a limitation of the design, but I am returning it considering that I bought this Hub to swap multiple external hard drives and thumb drives. Hope this helps.
45931
It should recognize is, there should be an updated drive to view it. Check the Seagate website for that.
1499671
Please make sure that the USB setup is turned on. This is located in storage of setup.
1118389
Hard to tell, but if the drive was working fine before putting it in the enclosure, then there's a good chance the enclosure is defective. The quality is pretty bad, unfortunately... Same thing happened to me. I complained and got a replacement. Any chance you can put your drive in a different enclosure, to test it?
280246
I have returned the enclosure because it does not even work with my regular hdd.
1265524
I just answered your question about the StarTech hard drive enclosure and then realized your question is about the enclosure. What kind of hard drive did you put in it?
625579
It depends on the enclosure. Some enclosures are capable of powering the drive with just the USB.
1726495
Probably a driver issue since you're using XP. Check Seagate's website to see if there's a driver for XP for this HD.
1772084
The one shown here houses an IDE drive and it appears yours is an SATA The one in the link below will work.2.5-Inch USB 2.0 Aluminum External SATA Hard Drive Enclosure (Silver)
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I only have windows 7. But had a similar problem with a western digital USB drive. I returned the drive & problem was solved.
308397
I purchased the external drive and had nothing but problems. I took the hard disk out the enclosure installed in a desktop computer and it works fine.
1107604
You should not need to open the drive to expose the interior. Just attach the USB cable to the drive and attach the other end of the cable to a USB 2.0 port on your PC. Your PC should recognize he drive and you are ready to go.
2251327
Hi Lynn, your PC will have one or more USB ports on the side. If you don't know what that looks like, look at your computer manual--it will point out where they are. You just slide the drive into the port--with the topside, that has 2 square holes in it, up. Hope this helps! Dan
2039303
Mine is connected to a desktop and when I secure the PC the USB goes off. When I start the PC the USB lights up and is active.