My Breville (circa 2008) doesn't seem to get as hot as it used to. Is this expected for electric woks over time? Anyone else experience this?
1521398
This has not happened with the Breville Wok. It did happen with another vendor's wok and that told me it was time to replace it. I use my wok about once a week and I am very pleased with it.
1865794
no -I only run it maybe 10 mins so I haven't noticed anything like that but I would not consider it a normal thing to heat up so much-ask the company
784427
It's very odd how many people take the time to respond to questions simply to say that they don't know the answer, isn't it? Having just returned a Cuisinart TOB-40 due to an electrical circuit failure after just one year of light use and replacing it with the Breville, there's notable difference in the Breville's cooking efficiency and uniformity of heat radiation. The quartz heating elements are far superior and the 'smart' heat distribution function seems to perform as advertised. I'm hoping to get similar improvement in durability over the disappointing Cuisinart TOB-40. The Breville is actually a bit smaller than the TOB-40 externally but doesn't sacrifice functional interior room and outperforms by a quite higher margin.
579787
After more than 30 years cooking on standard round bottom woks I just shifted to this one to accommodate my new cook top. I have used the wok many times in the last few months and have not burned anything. I am cooking with the controls set a little lower than on my old cook top, but that's because the multi-ply clad bottom retains heat once the wok heats so you don't have to set the stove as high. As to sticking, I also have not had a problem with that, although I would caution you to season this just like you would any other metallic cooking surface wok. I have found this to be an excellent product. After more than 30 years cooking on standard round bottom woks I just shifted to this one to accommodate my new cook top. I have used the wok many times in the last few months and have not burned anything. I am cooking with the controls set a little lower than on my old cook top, but that's because the multi-ply clad bottom retains heat once the wok heats so you don't have to set the stove as high. As to sticking, I also have not had a problem with that, although I would caution you to season this just like you would any other metallic cooking surface wok. I have found this to be an... » Read More After more than 30 years cooking on standard round bottom woks I just shifted to this one to accommodate my new cook top. I have used the wok many times in the last few months and have not burned anything. I am cooking with the controls set a little lower than on my old cook top, but that's because the multi-ply clad bottom retains heat once the wok heats so you don't have to set the stove as high. As to sticking, I also have not had a problem with that, although I would caution you to season this just like you would any other metallic cooking surface wok. I have found this to be an excellent product. « Show Less
1501258
I think it is defective. We had almost the same problem with ours in that it barely ground anything regardless of the setting. Breville was no help at all & fortunately Amazon took it back. I would return it as defective.
1501251
Breville 800xl's are the best there is at the price point. Invariably in my experience the output suddenly drops and no amount of cleaning or adjusting resolves the issue. Sometimes its a year or more-sometimes nine months. Customer service is all but useless. Answer has been to buy or exchange for a new machine--I'm on my fourth.
399754
This just happened to our YouBrew, it is the second time. The first time it happened about a year ago and Breville replaced it. I just called Breville and they are replacing this one as well. We do descale the machine on a regular basis. I will say that their customer service has been excellent.
2233398
The element is supposed to get hot and very often will appear red or orange. Now for my own liability sake I cannot tell you that it's operating at a normal or too high a temperature.....but mine turns bright Orange and Yes becomes VERY HOT. This Has been true with ALL of my Electric Dryers.Best of Luck,G
493929
Good morning, I have had mine for only a year and it has not had any problems. However, I had a couple of thoughts that might (or might not!) help. Have you tried a different plug in? There is a safety limit switch that will turn off the machine if it overheats that may have failed. Finally, the heating element may have failed. If you have not done so you may want to contact the people that built it - they are here in the USA so they should be available to help. Good luck, I would really miss mine! Dave
2233023
Most likely it's Chinese. The temperature is off by at least 30 degrees. I'm returned it and bought an expensive and reliable Breville electric kettle.
896486
Ours gets warm but not so hot I worry about it. I've used ours to make large quantities of drinks etc over time and found the base does heat up but never beyond the point where I can handle it.
399758
Sorry, but we haven't experienced that. I would definitly call Breville, especially if it's still under warranty, but even if it's not, they may help you find a solution.
857762
I don't know how hot yours used to get, but mine gets very hot. I can only use it on the lowest setting which is one out of four.
610056
I've noticed that too. My old Revlon one didn't get quite as hot and I could put my hands up to it without getting burnt. I think it's the difference between the this one having ion technology and the old one not having it. My old one did, however, also have the funny smell. I had it for about ten years before it died. I'm wondering if it's possibly the nature of the beast with this product when made by Revlon. I believe the smell is from the bristles getting hot, but I could be incorrect on that.
768686
No problem with ours - we did change out the old electric socket for a new one though. The old one was slightly loose & pretty old. We have a Heat Surge Accent also. These heaters are awesome!
2122740
I don't remember it being hot. I would only worry if it was hot by the motor or plug. I have 2, been using for years without a problem.
685160
Mine also runs quite hot. After a year of "continuous running" it still runs hot and has not failed.