I would like to know what kind of warranty comes with this, I've read a few disturbing reviews about the circuit board overloading?
1488186
I believe it is a year but you'd be best to contact celestron to get the correct warranty term. I've had my mount for well over a year and use a orion 8" newtonian for astrophotography and it hasn't failed me yet with autoguiding. Great beginner mount for the money. Just make sure to balance properly each time. Keeps everything working properly and not overload one motor or the other.
1488187
Hi Jim. The warranty is 2 years. The problem with the control circuit board seems to be a result of users plugging the wrong components into the wrong ports on the mount. (Easy enough to do in the dark, but so long as you take care and label your cables accordingly, should be ok)
1488188
I believe it is a 2 year warranty, there is more info on celestrons website.
926930
I forgot about the warranty period, might want to check the vendor. But I didn't count the warranty by the time of purchase. It looks to me like a "hit or miss" thing. If it works, everything will be rosy, if not ask for a refund. At least mine is still working after a year. Good luck!
1023969
Sorry can't tell you on that one. Mine has worked fine so no issues with warranty.....
669992
To be honest, I have not found these to be particularly reliable, and am on my third one in a 2 year time period. If you decide to get another one, purchase a 3rd party warranty along with it. Also, make sure it is in sleep mode when you're not using it.
81293
I don't remember if there was any warranty. I assumed there was 30 days at least. I suggest you ask the manufacturer. FYI, I have this item for about a year, I still have this kind of crazy noise off and on from this power supply. Other than that, it works fine.
728856
I didn't get any warranty information. Installation is very tight I would make sure all theelectrical connectors are fully connected wires are not pinched or tabs on the connectors bent over.
1158262
Good question. I did install this myself and for the small price it cost I didn't worry about warranty. Not much that can go wrong with it at all. Good unit. Does a great job for me.
2273535
Our 9000 btu unit had to have the main circuit board replaced. We experienced this problem upon the initial use of the unit. It was covered under warranty for us.
350479
Hmm That does sound like a serious issue! I cannot say that I have had that problem yet and I have 8 units installed in my house. It sounds to me like the unit is placed on a circuit that is beyond the recommended load which can easily happen. In other words, this issue sounds like people are using the units on circuits that were already poorly wired. Just my thoughts.
2114674
happend to mine also. only 90 day warrenty...so its over probably. its just junk. it has bad wiring. u can take apart and fix yourself..i did and the speakers were blown....we just waisted 50 buck sorry
905883
Funny you should ask! I just had to send my unit in for replacement. The warranty is 1 Full Year on everything. They will repair or replace the unit at no cost. They even pay to have it shipped in.
876666
You need to take it to next level and complain to their supervisor or above since this is an expensive motherboard. Why are they sending you refurbish boards? It's no wonder why they all DOA
2062378
Hi. Sounds like a bad switch, or a bad connection to the switch. I would use your warranty to repair or replace the units.
1668624
Uh.. ye-ah! Seriously, this things dont last forever. What's the alternative.. get it repaired? Good luck with that.I'm not being a smart ass.. I'm realistic. At the price you originally paid, a unit with reparable parts would be 2 -3 times more expensive.
2033338
I don't believe you will have any warranty with this device because the consumer can wire it incorrectly, short it out and try to blame the manufacture. This is standard in electronic components.
2012615
I've not had a problem; I suggest you contact the mfg co...check for warranty time period first!
714301
we actually called the company and they sent us out a new component... it seemed to be faulty... good luck!