Right Headphone Stopped Playing Music: Can I get a refund?
26702
I was gonna leave a reply to this but then I saw the date...... But hey some people would like to know as well so I'm going to reply anyway. Every skullcandy product has a limited lifetime warranty. You do not need a receipt and it doesn't matter where you bought them or if you found them in the garbage whatever it does not matter. Now with that being said, if the problem is a factory defect you will get a FULL refund of the price at which skullcandy originality priced the product. If it is YOUR fault then you will get HALF. So how do you redeem the warranty? Go to skullcandy.com then look at the bottom of the page and click the contact button. The page should have some red type about getting a RMA number and the word here should be brownish looking click here then just do as it says. After you fill out all the info you will need to go check your email and print out a form to mail with the product. You will need to pay for shipping. After being mailed you wait. Keep checking your email and in around 3 weeks or so you will have a email saying that you were given an certain amount of credit and you need to login to use it. There should be a password needed. Just so to skullcandy.com and login with that then go to my account and how much money they credited you should be at the bottom. This money can be used at any time and never expires. You can use all of it at once or bits and pieces here and there. How do you use it? This money can ONLY be used on skullcandy.com towards ANY of their products. When you check out you will have a pay with points option. (this was my experience with shoe blue skullcandy buds your experience may vary but they credited me $38 so i had more than enough for a new pair) I LOVE skullcandy so im sticking with the brand :)
1857963
I bought a used pair off of eBay, and one day the right side quit working. I called Bose, they took my serial number, and told me they were three years old. They said they don't repair them, but they replace them on a prorated basis. I got a NEW pair with a 1 year warranty for $99!
2199963
I would check the headphone jack to make sure it was not mono or make sure that it is stereo compatible. I'm not an expert only taking a guess
1153932
hey there! ya, i was about to write a follow up. i got an insanely nice woman on the phone at AT support (found the # on the website) and she sent me a replacement cable for free. kind of amazing really. i would expect to pay at least the shipping if it hapens again. it kind of feels like i got another Xmas present because i wouldve had to buy a new set of headphones if i hadnt found a replacement cable. AT has won itself a loyal customer.
12850
I would say try to call them. My JBuds were great then one day they just stopped working.... O_o I called in, explained that they don't work and they shipped out new headphones the same day. I've never dealt with better customer service, no dumb questions were asked like "Did I cut the wire or chew it" (Sony customer service lol) they just sent it out. I could have gotten lucky but who knows, call them at 1.866.358.6640 and good luck.
293384
I did not have the item long enough, i got refund when there was audio problems, could not hear music or talk to each other at higher speed. Answer here...
2042569
The right earbud don't sound. How can I take the warranty? I live in Ecuador
667308
Sounds to me that the speaker is blown, or there might be a crossed wire. Are you still elidgable for the 30 day replacement/refund fulfillment by amazon?
154452
Contact Bose customer service directly. They are very helpful - I got a rapid response when I sent them an email.
2285101
Sometimes that happens (the one side playing part) to me with my Ipod. I usually just remove the jack and put it back in and it works fine. You could buy another AUX cable to see if thats the issue. If not, you should have a warrenty with SkullCandy to replace them. My advice is to first replace the AUX cable but if you don't want to spend anything, use that warrenty to just get a new set. You may have a defective pair of headphones. Hope this helped!
1355594
I would give Bose a call. I did not experience anything like that. In fact, my cord gets snagged and fly out of the actual headphone all the time and I still don't have a problem like that.
1554563
No, just the ban. You'll do better contacting the beats factory. They we're very helpful and fixed my headphones at no charge (without warranty).
2023318
I'd like to know the same. It happened to me exactly you described and my headphone only plays on one side and it's very disturbing to have to fixed it every other stroke.If you find that out let me know. TksClaudia
362886
Try REVERSING the cable. The SHORT plug should be inserted in one of the headphones, left or right, and the LONG plug into the music source. Just a thought.
1711751
Yes. Call them if something is wrong with the headphones. Ship it to them. It will take a couple months for skullcandy to get them back to you.
376431
it doesnt matter because these stopped working after 2 months of use (bad cable). I am trying to look out for you and prevent you from buying headphones you are just going to have to replace soon after anyway
1875366
Contact AKG directly - I had the same problem and they replaced mine and honored their warranty without any hassles.