Hello, I bought this thermo and I lost the little rubber for the lid. do you know how i can a replacement.
338130
You referring to the gasket? Thermos doesn't sell them, if you can believe it. You have to buy the entire lid.
1330466
Yea happened to me too. I emailed them and they sent me a replacement part. I was told not to max out the heat temp. So I kept it less then a 100 deg. C from the max temp after I replaced the thermol . They did not charge me for the part either. So basically if I were you and if you have time to return it for a full refund and buy another one and keep it 100 c under the max temp you should be fine. You could email them and see if they will give you the replacement part but it was a little hard changing the part. But it can be done. It's been working fine ever since.
457034
I did find that if you call thermosConsumers Customer Service: 1-800-831-9242 They will let you purchase replacement lids for $2.50 plus shipping. Since my latest lid broke within 3 months of purchase they are sending me one free, and they allowed me to buy 3 extra ones for the other bottles that I purchased in the past that also had broken lids. This was in March 2012 so I am not sure if they have changed anything since then.You have to call them though, I emailed as well and never got an answer until I called them.
980773
I'm not aware of where one can buy replacement lids. I use mine daily but have not needed another lid at all. You might try finding the company on the internet to order directly. This is a great thermos.
1176527
I did not get a new lid. I just threw mine away and kept the bottom bowl only. I would contact Nordic Ware. I am sure they could help you.
31454
I'm sorry that didn't work.I'd definitely go to their website to get the customer service number (I had it at hand until a few days ago when I no longer needed it) Maybe they're a company with good customer svc who will replace your parts and/or entre pitcher. I think I'd mention the many lid complaints in the reviews.Good luck!Nancy
1610230
I would suggest you contact the Chillwarmer team. They have great customer support !!My son lost his fun jar's lid within two weeks of its purchase. I contacted the them and they sent me a replacement lid. Thank you Chillwarmer team !!
1715866
Push it down in the hole towards the top of the lid and then pull it out. To replace it, lay the new one it and slowly work it into the area between the top part of the lid and the middle area.
2128100
Hi there, This Question and Answer forum is to get help from other consumers like yourself. Amazon is great with replacing things, and hopefully you have your lid already. If not, your question shows that you tried to get a lid when you first purchased it, and perhaps they will honor a request for one even now. In any case, happy coffee drinking, lol!
113792
Replacement seals are available from Thermos, I bought several since they are cheap and we have several of these.
239619
Hi!I lost my rubber grommet when I first got my cooker. I found their phone number on their web site and ordered the part. They should have replacement crocks I would think.
798846
Hi Joanne, I would contact Home Essentials. Del Sol was my seller so they gave me a new lid. Follow Kayla's advice below to contact your seller.
1038024
I had wash my thermos so I can get all of the stuff that trapped behind the gasket etc. There's a much better thermos out there at a lower price. This is the one I upgraded too. http://www.amazon.com/Thermos-Stainless-King-24-Ounce-Midnight/dp/B008JC76XA/ref=pd_bxgy_k_text_z it holds more food and costs less than the one you're looking to buy.
1310851
Sorry for the luck, a bear got the best of mine too but I was able to repair it. I believe if you contact wild game innovations directly they can get you a new lid.
1009295
Call the thermos customer service number 1-800-831-9242 - Each straw cost $1 plus shipping - Just make sure to have the model number with you, at amazon description have it, or on the bottom of the bottle - I have Tons of Thermos products and always replace just the straw and rubbers from the lunch funtainers! :)
576744
Maybe you can gorilla glue the part back on. Also, the plastic's pretty thick. Someone might be able to screw it on in a way that would enable you to use the lock. Can't the manufacturer replace the lid entirely?
2104373
I had the same problem with my lid but didn't even think about inquiring about a replacement! Sorry I can't provide any information but if you are successful with receiving one, please let me know. I have continued to use it without the lid, mainly because it is so beautiful and heats water well.