We were told in Sturgis by the Sena rep. that if we bought this on Amazon that the Warranty and Customer Support wouldn't be as good, is this true?
1496538
Sorry... but Mr. Wheeler is incorrect. It may not list online Sena dealers but it does list Sena dealers. If you check them out you will see that Motorcycle Market is a brick and mortar store that also has an online presence and also does offer Sena products here at Amazon. It is where I got my sets, and the warranty thing is a non-issue as you are buying direct from a Sena dealer.
1496539
Unfortunately as far as I know you need to purchase from an "authorized" retailer and there is no reference to Amazon or indeed ANY online market on the Sena site. So you more than likely will not receive any warranty with units purchased anywhere other than Sena's list of authorized retailers.
2271754
Yes--they were quite responsive in repairing a pair of HD598 that had a cable fail. Check their website and contact Sennheiser. They wouldn't sell costly equipment without a warranty. Speaks badly of their hardware. Accidental damage is an area which many firm disqualify their warranty. Reckless usage shouldn't be their problem IMO-only failures in their workmanship. However-you can easily buy additional coverage for accidents on AmazonThis is their general warranty for everything.http://en-us.sennheiser.com/service-support-services-warranty-conditions Yes--they were quite responsive in repairing a pair of HD598 that had a cable fail. Check their website and contact Sennheiser. They wouldn't sell costly equipment without a warranty. Speaks badly of their hardware. Accidental damage is an area which many firm disqualify their warranty. Reckless usage shouldn't be their problem IMO-only failures in their workmanship. However-you can easily buy additional coverage for accidents on AmazonThis is their general warranty for everything.http://en-us.sennheiser.com/service-support-services-warranty-conditions
1266474
I believe its a one year warranty. And FYI, we had to use the warranty. My wife knock the control unit off the helmet while moving. The unit bounced a few times and scuffed up the connecting nub (plastic), making a loose connection. I called Sena. Not a manufacturers defect, no problem. Send it back its covered by the warranty. Very happy with the product and service.
93210
They have a model that will but I don't think this is the one. You can call sena they have great tech support
843958
If the product is directly purchased from Amazon, then we can trust and buy the product. Mine is working good for the last 2 years and didnt have any issues so far.
293385
Mine failed three weeks into their use and Cardo would not warranty it. About 4 months later the working units headset failed (helmet piece) and again they denied warranty. Replaced them with Sena units and man they are much better than Scala for about the same price. No failures either. Avoid Amazon Scala. Also a dealer offered to swap units if I would upgrade to G9x units and pay the difference. This after he asked how I liked the G9's I had on my helmets.
2056999
I bought one last year it was a dud!! But i have to say i called amazon right after and they sent me a new one right away and been real good so far!!i do think there is a year warrenty
1968133
Don't bother. I had nothing but bad luck after returning unit twice. First one arrived dead in the box. Go with Sena SMH10R for better quality at a better price.
1518322
Not really Amazon's fault passed the 30 day grace period. Just take it up with BlueAnt. I'm sure they will honor the warranty
1501542
I bought mine through Amazon and they usually have a satisfaction guarantee with anything sold through them. However, it's worth the price to at least try it...and I doubt you'll want to return it. It takes such a little that it lasts a long time!
959423
I bought a digital camera and was able to get the warranty a few days after purchase. I called Amazon customer service and they got me set-up.
586796
Your right, Amazon doesn't say anything on that but I've talked to the Lenovo people and they did say there is a one-year warranty which I've had to take advantage and those repairs have a 90 day warrant. Sounds nice but if even the repairs don't fix the problem a life-long warranty is still useless.
2033555
GOOD LUCK, Rinnai warranty and service are NONEXITENT They have been jerking me around over 6mo. on a warranty claim. Would NOT recommend their product to anyone.
321916
Honestly they sent me the wrong one and didnt replace the one i bought, so I didnt even get the warranty. I guess if it dont work they'll replace it. Thats the only thing I've bought from amazon that they dicked me on. I've bought a lot and its been good.
1519651
I purchaed this warranty as well and recently had to use it. As long has you have your receipt it will be fine. And of course the great thing about Amazon is that you always have access to your original receipt. They are handling my issue now and I found the service to be excellent.
1864965
I have been using Elite A/V receivers for many years and recently needed to replace an older one - so I decided to buy the SC-75 here from Amazon. HOWEVER - Pioneer will not honor its warranty for any Elite products purchased over the internet - including Amazon. See Pioneer's caveat about this here: http://www.pioneerelectronics.com/PUSA/Where-To-Buy/Pioneer+Home+Audio+Video+Authorized+Internet+Dealers?appInstanceName=default Pioneer says, "Pioneer does NOT authorize any dealers to sell Elite-branded products on the Internet (only in-store sales are permitted). Therefore, any Elite-branded product purchased on the Internet does NOT carry the Pioneer manufacturer's limited warranty and does not qualify for any manufacturer's rebate." So when I researched this product fully I found out that I could buy this from my local Elite dealer for $1,699 + tax, and I would get the standard Pioneer Elite 2-year limited warranty. Instead, I decided to buy the SC-75 here on Amazon for $1,229.00, and also purchase the 4-year "SquareTrade" A/V protection warranty ($1,000 - 1250) for an extra $114 (they cover the unit for 4-years, and will repair or replace it in something like 5 business days). So hopefully I made the right decision - I will pay less than buying at my local Elite dealer, AND I will get protection for 4 years instead of 2 years. You can read about the SquareTrade warranty here, it seems to be highly rated (hopefully I made the correct decision!): http://www.amazon.com/SquareTrade-4-Year-Home-Protection-1000-1250/dp/B008I64OU0/ref=sr_1_2?ie=UTF8&qid=1389814956&sr=8-2&keywords=SquareTrade+4-Year+Home+AV+%28%241000%29
2215956
On the Amazon website it clearly says "Worldwide CoverageIf you need a repair while abroad, send us a valid repair receipt for your item and we will reimburse you within five business days."I haven't actually tested this claim myself but I bought my laptop and ST warranty in the US and I'm now in the UK and I bought the ST warranty on the strength of the recommendations by two friends who did the same.