Is the tin suppose to be sealed? I've just received it unseal and can't find the scoop. I'm debating on returning it.
1502431
I didn't get a scoop either, it just arrived. Can someone who has a scoop measure and tell us scoop-less folks how big it is? How many ounces? Teaspoon size or Tablespoon size? any info would be helpful!
1502432
The tins have always been sealed and the nellies is in a bag with the scoop
1502433
My tin wasn't sealed but I think the plastic bag might have had twist tie? I can't remember but it wasn't sealed tight by any means. The scoop was way down in there. I thought mine was missing too but after some digging, I found it.
1502434
My tin arrived without a lid and the scoop is not inside it. Just a twist-tie to keep the bag closed. Not as advertised!!!
1502435
I don't recall the tin being sealed. There is a plastic bag in the tin that I think had a twist tie on it. I do remember having to dig for the scooper though. Hope that helps.
1502436
Just received mine & thank goodness the plastic bag was tied because it was just laying in the box & the tin top was off & the scoop was just laying in the bottom of the box :) But no harm done but they really need to start sealing the top of the tin ;)
1502437
My tins have always been 'sealed' with a big swath of heavy duty clear packing tape; the detergent is packed inside a plastic baggie and tied with a twisty; the scoop is 'buried' in the detergent. I would find it very odd to receive a tin that wasn't taped closed.
1502438
I can't remember if my can was sealed, but I want to say that it was. Did the scoop settle down to the middle of the detergent? I know it's a hassle but I would see if they could exchange it if there is no scoop included.
1502439
No the tin itself was not sealed just closed. The detergent is inside of a plastic bag inside and the scoop is in it - it may just be so far down in the power you don't see it, it's probably there. If the tin is full and you aren't missing product I don't think I'd return it just because the little plastic scoop may not be there - you can use a scoop of anykind to dip it out with. The scoop that comes with is the right size which is much smaller than the scoop that comes in regular powered detergent. If indeed it is not there, I'd just email Amazon and they will have the vendor mail you a scoop. I've found that vendors on Amazon are very eager to please to keep customer reviews high. Personally, I love the stuff and I'd keep it but that's just me.
304187
Don't make the product revealed in the sunbaked environments.IF it was opened, be keeping in cold storage.So I suggest you store in.
1656671
I put the inside packet tightly sealed inside a zip-close plastic bag; then in the tin it comes in [because I really like it]; then put the tin inside a 2nd zip-close bag; then put it in the freezer. I've kept it in virtually perfect condition for at least a year. Also have an unopened tin in the freezer for backup!
169695
I just received mine and it looks like the box had already been open and there was no kind of seal on the tube!
1913017
If the contents appear to have been spilled out or rummaged through; or if any of their packages are broken, I would definitely return it. If all seems perfect EXCEPT the broken seal, I might keep it. But if you have any reservations, just return it through Amazon's very easy, efficient & quick automated return system.
1996553
I am about to buy this, so I have no experience with it, just with other 7th Gen products, but it occurred to me that if finding the scoop is a general problem, I would save the scoop from a previous box.
1636845
Don't worry about it's package condition at all. In my case, how to pack the knife was enough to protect it from any physical shock or impact during shipment. There was full of vinil with injected air and ball shaped newspapers surrounding my knife in thick and hard carton box. I hope this will be helpful for your purchase decision. Thank you.
145938
Ours came in a paper box. No Tin. Didn't even consider that since we just used the band aids
1868866
It is stained, and I believe it is sealed. I won't swear to that though because I gave it as a gift so do not have it here for me to examine. It is very nice though. By far the nicest option I have seen.
1769726
It is totally sealed, seems pretty heavy duty to me. I have not had any issues with this at all! I love mine!
789823
It appears to be completely sealed but I have never tried to fill it with anything. I think you will be ok
291520
I pour it in. The container seems to be well sealed if the top is screwed on all the way as the food stays fresh, has that just opened aroma and the manufacturer states it is ant proof. I don't use the scoop that came with the container as it is rather flimsy but the wide top opening makes it easy to scoop the correct amount.
1387059
Should be securely sealed, I'd return it for a replacement. Product is great though so for sure try it!
399260
Hello All - we moved to leakfree packaging! Shouldn't be an issue anymore. If you have any questions or concerns, just contact us at SturDrinks website!
517139
No, it is not sealed. The feeding nozzle is about 4cm (2 inches) wide. I put my feeder in a pedestal and tied it on a pole so that animals (cats, racoon, etc.) won't be able to tip it over. Also, I wrapped it in a cloth to camouflage the smell. And you have to check it from time to time, to make sure the battery didn't die yet.
1365399
I had the same experience! The outside seal was unbroken, but the one under the cap was loose. Very disturbing.
1405533
mine was NOT sealed from the vet or from Amazon ... all seems the same to me ... still working wonderful for my three kitties and I will buy again from Amazon! I hope this helps.