Why would our spigot be rusting at the handle? We've only had it 2 years. Where can I get a spigot? Or should we just get the whole new unit?
1521820
I've had my Watts over 2 years and it is still bright and shiny. You may have worn away the chrome if you use a harsh abrasive or chemical. Contact Watts and see if they will sell you a new unit at cost.
1521821
Not sure whats the cause of your handle rusting, I am in S.California and my unit is still fine for almost 2 year of usage.
1521822
I wouldn't expect the spigot to rust at the handle unless you have a leak (maybe slow), or water is splashing up around the unit. It does appear to have a water resistant coating, so the water would need to get inside somehow. You probably should contact the manufacturer.
1788503
I have been trouble by the rust as well.... I have had mine for about 6 months too, and use it constantly.... Any ideas would be helpful because I LOVE this thing!!!!
945366
I believe that is the same as I had, also. I checked everywhere for the valve and no one had it. I found out it is no longer made. They worked beautifully! You just would have to take the chance that yours will too! I found they super easy to replace! My old valve were so bad that I couldn't even use the spigot! Good luck!
740733
What I would do is take the drain plug to the hardware store and ask them. I have had trouble with leakage on some of my rain barrels at the spigot sight. I will never put in another spigot again, because of the leakage. I dip into the top or use a water pump.
521827
You should replace the whole unit. You will be looking for a while just for the handle.
2264090
No there is not,we had the same problem,after a bit of discussion Amazon replaced. Depending on who you bought it from,(vendor) decides who replaces the handle. You wont need a plumber, easy fix just a handle issue. Call Kraus first...then Amazon.
1137022
This is a frequent problem I've had for the past 10 years. My best outcome was to put a metal support underneath the connector, screwed to the connector and then to my brick wall. this cuts down on the stress and movement at the faucet connection point. Also disconnect and drain for winter, frozen water can cause weakening of the plastic from metal. But I truly believe they are designed to fail. Otherwise why use a plastic attachment point instead of metal? Good luck and keep it green.
600133
I also have a rust problem and found the best method is to install a prefilter upstream of this one. Use one of the white string wound type filters. It helps this filter last longer. Otherwise, you get about a month or so of use.
1498724
I think it's glass. I was worried about the plastic (metal-looking) spigot, since some people had complained of leakage, but that's NOT a problem. You reach in and unscrew and remove the spigot entirely and you can wash the glass part in the dishwasher, gently wash the spigot by hand and reinstall. The inside nut governs tightness---and leaks.
712208
I had no trouble with mine- I think the screws must have been monel metal that does not rust. The only thing I can think of if the old screws won't come out is to grind off the screw heads with a Dremel Tool or something. Then the brass plates will fall off and you should be able to replace the flush valve. Good luck.
1372029
Just noticed ours is moldy (after 2 years on the spout!) and I'm going to replace it. But the entire inside is coated with black. Yuck!
142858
replace the washer in the faucet. shut off water, unscrew faucet, take old washer to home depot, get a new one, replace old one...also try tightening the spigot washer/collar.
171811
Is this a new barrel? Sounds like a defective spigot. If it has been in use, I would suspect a clog..perhaps bacteria/crud film or a stray leaf. Maybe try a thin wire up the opened spigot, or a strong stream of water.
1570345
The spigot is plastic. I wouldn't use it on the next 1 that I purchase. I'll just connect a short hose and shut off valve to the drain spout at the lowest practical place. That allows me to take advantage of water pressure. The spigot is useless for me. Otherwise it's a great product.
207613
We have had our dispenser and stand for 7 years now and love it. When I was first learning to clean it, I accidentally put the rubber washer on the outside which caused a leak, but I quickly learned that it goes on the inside. No drips now. I suggest you disassemble the spigot and reassemble it. That should solve your issues.
2124866
In Dallas with the this years ice storm (2015), this barrel froze and the spigot at the bottom ruptured and broke off. I don't think there's a way to replace it so this is probably a total loss.
2164355
The spigot that comes attached works fine. I suggest you lift up on it when using it rather than push it down.