Warranty NOT included? Anyone know what this nugget is about?
1492863
The three year warranty against accidental spills is 69.99.It includes an exclusion for acts of war , civil disobedience or insurrection.
280043
Good question... I did not see any kind of warranty in the package... Where can I have it?...
951201
I just went with a little faith? I've dropped it, unplugged it while downloading and have had no problems! But now that you mention the warranty, I don't remember reading about it?
821679
theres is no warranty, with four kids and so many electronics we are blessed to find theses so cheap, if your looking for a warranty u may want to by from a local retailer that you can take back if you have issues with it.
1412783
I just got off the phone with a tech support guy who walked me with great patience though download and installing new drivers, etc. Noluck. He's sending out shipping info. I inquired about whether it'll be a new machine or a repair, and he indicated that they might just fix a driver problem or replace a bad card. He seemed rather certain they wouldn't be sending a new machine.Thanks for your suggestions about the personal info. I have done a backup and can remove anything personal and restore later.
507683
not sure what the warranty is - purchased this as a gift for our son just this past Christmas
2239936
Actually, I bought it for my friends. I'm not sure about this. When I ordered, there was no any notice about the warranty.
2211918
I recall seeing a warranty in the package but don't know the details off hand. Looks like others have provided you with insight.
1423690
Interesting. Mine broke too. I had forgotten about the 100% guarantee. Pls post what you find out.
1441916
I just got one today from this company, and it did not have a warranty card. I have been trying to resolve this with Amazon and Electronics Basket to no avail so far other than being told by Amazon that I can send it back.
1220644
Thanks for the comeback. I just don't think you have to dig for the warranty. I think it should be plainly stated as the other ones I looked at. Thanks, I do appreciate your answer as it was helpful.
1946424
Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an unexpected bonus.
427235
I DON'T KNOW FOR CERTAIN, BUT I don't think there was any warranty information in the add that I looked at when I bought mine.
2156809
I never had to look up the warranty information because my device has performed flawlously. As of this writing I have transferred over 3,000 songs to my computer and downloaded them to my IPOD. I admit I had some difficulty figuring out how to use the device due to the poorly written instructions and the lack of detail content. However, I am very happy now that I have figured things out for myself. Maybe, that's the point. You know......learn more completely through massive experimentation, Good Luck.
1731605
I have had no reason to use the warranty so I can not answer your question. Terry
1551962
I'm not sure, you should contact the seller. I've had mine for almost two years now and didn't need one! Most warranties on small items are usually not worth making a claim, since they make you ship it back and sometimes charge a flat "repair fee" and return shipping.
1639490
I just found out as I just received the same thing. It means warranty replacement. It is a brand new unit but minus the fun stuff you get when you buy new from the store. I'm not particularly happy about that.