got 2 of those and train doesn't work in both, replaced batteries, still doesn't work. any suggestions?
1497904
Wish I could help. Got mine for my grandson last Christmas. It worked right away, was a huge hit, and a year later it's still working. Sorry I can't offer any advice.
23667
Hi Roy, I bought two of these items and neither worked. I even bought new batteries thinking that could be the problem. I had to send them back for a refund...
123639
Just saw this. I thought mine didn't work, too, until I found out that you have to push and hold the horse's mane/nose/head for about 5 seconds and it will work. I was so mad, but when it worked I was excited! This was a gift from Santa, so I didn't know what I was going to do. And I used generic batteries from Aldi.
148999
Please make sure the batteries are installed correctly and that all battery panels have been re-attached (some toys will not operate when the battery panel is removed). If the item still does not work I would recommend returning it as defective and request that Amazon send you a replacement item. Thank you!
573599
Try looking for a battery r us store or a batteries plus store. Bring in the old battery and they will get u set up with new battery and charger. Also go to the website of the train and see if they have replacement parts
691696
There should be an electrical box that attaches to the tracks, that connects to the control box, the control box cord plugs into the wall. If that is missing, maybe a hobby-train shop would sell something like it? Hopefully you can get it working because it really is a cool train.
2219553
I had the same problem and found the controller was not connected well. The battery connections are not very user friendly either. I took the motor and connected directly to the battery and it worked. I then checked power out of controller when I forced a turn on, all worked fine. So, it knew it was a bad controller to motor connection. I kept on messing with the connector , controller to motor, and it finally started working. I am talking about the connection inside the hopper that connects motor to controller.
1028952
I would see about contacting the seller and see if they can send you a new one. I had no issue with my nieces. We put the batteries in and it worked great. Sorry yours is having issues. I bet the person you bought it from will give you a new one in exchange of your not working one.
1399150
Make sure you have it on the track correctly. If that doesn't do it I wish I could help you....mine actually stopped working all together and could not be returned. Haven't replaced it yet....not sure I'm going to either.
1651362
I was very unhappy with this battery train. I just purchased an electric train.
1471719
I just inserted the batteries and they both came on without an issue. Since it's both, and it's unlikely both woud be defective, I'd check the battery insertion sounds like you have them backwards. Or the batteries are dead. Good luck!
1462193
I had the same problem. You have to use the wire connection along with the two batteries in the handle. Mine worked well after that. Enjoy !
956602
any luck with this? were you able to unlock the games? i thought it was broken and was going to return it. will have my daughter try it again tonight now that we have new batteries for the leapster.
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
473502
Change the batteries and try it. Return unit if it still doesn't work properly.
487721
I have had mine for a year and a half. I am on the same original batteries. Maybe try reversing the batteries around in case the inside wires are crossed. If they still don't work, contact the seller for an exchange or refund. I am sorry this is happening to you :-(
1560830
I ordered two...both had the same problem. Changed batteries...no help. Amazon very gracious in taking them as a return. Joy