My Samsung SEW3037W is always out of range, even if I turn it on next to the camera. What's the problem?
1491173
I didn't realize the camera had a pair button. Pressed it and the out of range error was solved!
1491174
Note: The Pair button us on the baby's camera bot located on the parents camera device. Follow the steps from Liz 4/30/14 and it works!
1491175
This is the very same problem I have with my device. Just keeps saying "Out of Range" even after all instructions have been followed. And to imagine this device is so expensive... This is so frustrating really. The network icon on the monitor doesn't have any bar on it meaning the camera is not sending any signals even though the light at the top is on.
1491176
Liz from April 30, 2014 is SPOT ON... Cannot thank you enough!! Our monitor sat here for a few months while I searched for help..... On a lark I googled "Samsung baby monitor stuck on out of range".... And there you were! THANK YOU THANK YOU!! :-). Grateful Grandma
1491177
1. Turn both camera and monitor on 2. Click menu, then select the 3rd icon 3. Then select cam1 and hit the pair button under the camera before the timer expires I called Tech Support and they were very helpful!!!
1491178
Dear Soenaryo,We believe that your item is a defective unit. Please contact either Amazon or our customer service to receive a replacement or refund. If you are pass over 30 days from purchased date, you can contact Samsung Tech Center to claim your warranty. You can reach them by calling this number: 1-877-349-3149. Thank you.Best Regards,
1491179
I accidentally hit the factory reset button on the monitor and this happened to me. When I followed the instructions to "pair," it did not mention that I had to hit the "pair" button on the camera as well. It's hidden on the bottom. I went from being heartbroken (I love this camera) to thrilled that we solved it. Good luck!
1491180
1. Turn both camera and monitor on 2. Click menu, then select the 3rd icon 3. Then select cam1 and hit the pair button under the camera before the timer expiresI called Tech Support and they were very helpful!!!
2256727
Sounds like the monitor is losing signal from the camera.... make sure the camera is not too far from the monitor and make sure there is nothing interfering with the signal.... hope this helps
1560919
If the camera has been used it's possible there could be some dirt or lint in the card reader or just a glitch. Also try a card with less memory like 500mb or 1g max as some of the old cameras can't handle the "bigger" memory cards. Most of WG's old cameras are cheap and that is why I got away from them. They just haven't been dependable for me.
1962334
yes, its a antenna range problem. the scan pic is bigger and needs better reception. if you place the monitor closer to camera, it shows scan mode very good.
1796933
If you can, try it on another poe device. It could still be the poe card in the camera has failed... you could also pin out the cat5 cable to check the supply voltage.
130928
So I believe that camera talks over port 1024 do you know what I'm talking about?? Reason I say that is I set one up and only opened 1024 thru the firewall. Grab the cameras ip address and perform a port scan ending your the top of your range @ 1025 cuz there are 65k+ ports. So paper clip it it before you start in case it's messed up & let me know & will see what happens, feel free to ping me
2075054
Same problem here. It seems now you can only manage the camera from the same network/lan/wlan, meaning the computer or your cell phone and the camera need to connect to the same router at home.
1223097
My wb30f started doing this as well. It is a recent problem because it used to work fine. Now just goes to msn website. I have been in contact with Samsung support but so far no resolution to the problem. I'm thinking it is a problem with their servers. Im pretty sure the camera contacts their servers before redirecting to FB or Picasa. I don't know why nobody at Samsung knows about this problem or why it hasn't been fixed. Sorry that I cannot help you (or me) at this time. SAMSUNG where are you???
1491531
I'm using a Foscam FI8910W and it is working just fine. Connecting it wasn't the most intuitive, but once I figured it out it works fine.
1509108
1) Did you check to make sure you did not accidentally reverse the power/ground wires? 2) You said 18 channels - some cameras can consume a lot of power; Is your power supply adequately sized (plus some margin) to deliver power to all your cameras? To check this, I would unplug all cameras except for one. Then add in more cameras one by one. 3) Using a volt meter (and measuring resistance), did you check to make sure you do not accidentally have a short circuit somewhere? If your DVM shows 0, or something close to it, you might* have a short.
954244
I have the very same problem. There must be some type of program error. I did a lot of research and gave up. I just pull the SD card and plug into my PC. There was no warranty on my camera when I found out it would not work with my PC or TV.
1472804
You might have some electrical interference in the signal path of your 60 footer, in which case you might consider rerouting. If you "paired" the 50 footer and still don't have a signal, you could have a faulty camera.
456969
I got the same one and it has the same problem it will take still shots but not any video.It might be a big in the software or a wire is loose some where in the camera.
2222128
I had a similar problem. I moved the camera closer to the wireless modem and the problem was solved. I believe the wireless range is very limited.
480387
I was having an issue when I first tried to use mine, and it turned out it was just a matter of the antenna needing to be extended on the remote... even if you're RIGHT next to the camera, the antenna needed to be at least partially extended to work. Aside from that, I've had no problems with mine...
1155246
I did not have good luck with this camera. It did not work for me, no reception for a very short distance 25' or so. I think it is quite fragile also. You may have better luck but be prepared (I returned mine). Shame, too, because this is really what I need and i've yet to find an equivalent product. If you have suggestion please post.
1700350
Hi Lisa. Basically you need to give your wifi router "permission" to have your camera transmit past its firewall. It's a little technical. You have to "open" a port using port forwarding. There may be a YouTube video that describes this using your brand of router.