Does anyone know what the warranty is on this slicer. Mine is almost a year old and I was happy with it, but the screw that holds the blade in place is stripped and I cannot get it removed. Square Trade said it was covered under the manufacturer...
398922
I only purchased my slicer a few months ago, and still have the paperwork. It is a standard warrenty, it only covers defects in materials and workmanship for 1 year. The customer service phone number for this slicer is 1-866-915-1212. That might be the best way to get the information you need.
745965
Haven't had much of any issues there. ONce I thought I had actually damaged the inside surface down toward the blades. No chance on that. Cleaned up real nice after running it through the dishwasher. Other than that, the other responses seem to echo mine.
622707
i checked the original box they arrived in and it makes no mention of a warranty. they're good solid knives, balanced and not too heavy. as long as you take care of them and use them correctly i don't see how you would ever need a warranty. i would check the Global website and send them an e mail.
1792451
We just washed it by hand. It's pretty easy to clean. I imagine it would go in the dishwasher though, if you wanted to do that. We no longer have this slicer, by the way. It was good while it lasted, but the wire doesn't last long, and it's hard to find a replacement wire. I just buy another slicer when one breaks (just bought one at Ocean State Job Lot for $7!).
1754864
I'm not sure what the warranty is and you do need a smallish screwdriver to take off the blade. Mine has been going strong for about a year, being used several times a week, with great results.
2245450
the only think i know is to send talk to company and send it to them. it is worth it, it comes back fixed and sharp, i have never broken one myself. But yeah, if you should be able to send it to the company
556969
Sorry to say Gwendolyn, the slicer blade broke the first time I used it and I had to return it. I wouldn't be able to recommend the item.
1712468
I bought a blade and it cracked after a few months. I just put my food processor away in the garage. Another blade doesn't seem worth it, but hand chopping herbs is very time consuming.
622567
Hello KB. Amazon asked me if I could help you. I had a set of these knives and one chipped real bad. I had posted a negative review 12/12 and received this response from the dealer, maybe it will help you. Amazon is always willing to work with you too. Response from Shenzhen: Sorry to hear about your knife breaking. We can replace your knife free of charge. For future reference, we don't recommend carving any big meats, as most times you will have to apply torque and force the cut, and unfortunately this can cause the knife blade to snap. The ceramic knife is for precision slicing mainly for slicing fruit, vegetables and softer meats. We apologize again for your negative experience and we'll gladly replace the knife. Feel free to reach out to us on our toll-free number or through our website Contact form (www.shenzhenknives.com) Regards, Shenzhen Knives 866-983-2228
988021
I wish I could help, but I've never had a problem with the blade cracking. Perhaps, there was a flaw in the one you had.
811919
You have several options. You can directly contact Amazon. Go to Help/Contact Us and either e-mail or call them. Tell them a knife is missing and ask them if they can replace the knife or if you must send them the entire cutlery block set for a refund or exchange. Personally, I would choose the other option first. I would contact Chicago Cutlery at www.chicagocutlery.com and go to Warranty at the bottom of their website. You can call or e-mail them, asking them if they can mail you another knife. You may have to provide proof of purchase, which is easy. Simply go to Your Account/Your Orders/Invoice. Print a copy of the invoice, scan the copy and e-mail it to the company, or copy the invoice and paste it into the body of the e-mail. That may work. I'm sorry for the missing knife. I know it must be frustrating. These are really nice knives. I hope my answer helps you. Have a great day
1191430
I do not have one. 800.950.6161 is to GerberGear Warranty. What they usually do, instead, is send you an envelope for you to mail them your knife after you tell them the code # on the handle. For this EAB, they just send you a new one entirely, FREE. I asked for a few extra unique screws too -
675092
Sorry I don't know , my knife is 2 years old no problems so far and I use it almost daily
1261396
I've had this blender for about a year and a half and the part of the shaft that holds the blade on has worn down so that blades will no longer stay attached. I just called the phone number listed here (888-642-5534), told them my problem, and they are supposedly shipping me a new shaft. They didn't give me any trouble - great customer service! I guess I will have to wait and see if I actually get it, but based on my experience so far, I would suggest you calling the company.
184156
As far as I know there is no warranty. If there was one I would have kept it. There is nothing that can break. The scissor is 2 pieces of stainless steel that come apart. I have 2 pairs for many years,cut many,many chickens into parts and nothing has ever happened to them. They are still like new. They just have to be sharpened every now and then. Good luck!
1498053
I make almond butter with it all the time. However, I have had to replace the blade twice since I purchased it. I purchased a blade on 12/11 and it is cracking again. I did contact the company and they are going to give me a replacement blade but require that I mail the damaged one back with tracking. There seems to be a design flaw with the blade since others have had the same problem.
363122
I forgot but it so happens that I just bought another appliance from Waring (a toaster) and it does have warranty for one year. You might want to check their their web site for more specifics. BTW .. still love my blender : )