Chandlier problem We can't get our chandlier to light up, any tips?
1497331
It only turn on after the door has been closed...there is a button in the crack of the door that is suppose to be triggered when the door closes.....if it doesn't reach the button, then sometimes it won't turn on.....
1497332
Also, we've noticed ours gets disengaged as the kids force dolls into the elevator. It doesn't snap tightly enough into the ceiling and may just need reseated (that or, as previously mentioned, the finicky door closure switch just isn't pressing the button).
1497333
I've had the same problem. At first, I took it out and put it back in but after a few times of doing that, it didn't work any longer. I also tried turning the switch on and off and that worked at first, but alas, no more. For this much money, can't Mattel get it right?
1748916
Make sure you got the toggle switch in the remote control set properly, for either incandescent or fluorescent light bulbs. Or try different bulbs. Lastly, check all the wires.
759297
hmmm. I guess I would start with making sure the channels are matching the sliders. Are those the only lights you have connected to your controller or do you have others?
140780
I had the same problem with my initial order of this item; therefore I requested an exchanged and once again the item was not functioning. I suppose to light up once the batteries are installed. Unfortunately, I finally requested a full refund. I think it's probably due to their shipping method (soft packaging via USPS) which can damage the interior components.
1917328
Check and see if bulb is loose. Try another outlet.(in wall). Those fail, exchange most diffently
1654173
I would send it back. I have had mine for some time and have had no issues with mine. Sounds like a bad light sensor. Good luck.
447180
Eileen-Marie,I just checked ( I never noticed before - go figure) it does not light up. I guess I'm just always in the dark so it doesn't matter...
1505863
I had the same problem. Bought mine through a different source who send me a new AC adapter (the part of the cord which plugs into the wall). Light works perfectly now.
1897671
Make sure the bulbs are in correctly if that don't work the unit may be defective good luck
521951
Have you tried changing the batteries? Ours has a low battery light that comes on. When the batteries are dying in ours, the whole thing goes a little wonky until we put in a new set. I hope this helps!
1225572
With our as soon as we turn the switch to the "ON" position it lit up. If you have brand new batteries in it I'd send it back for an exchange. We love ours. Good luck!
470589
I am having trouble with mine also. I have to go out and give them a tap on the top sometimes to make them come on, and sometimes the tap does not help and they just won't come on. Moonrays is a big manufacturer of these lights, so perhaps if you can go onto the Moonrays website, you can get some help. Good luck!
102009
Maybe you need to turn the pipe around. As for the lamp not working, mine did not work either. So it was money in the drain. Complained about it, but never received a reply.
597336
Yes. I have the same problem not to mention you have to hold the chandelier in for it to lite when the door opens. Still cant figure out how to make the fireplace work
1598658
I would try a known good light bulb. If that doesn't work return it the sockets broken if that does work it's probably a bad bulb.
1560967
Hello Sandra, we are having the same issue. everything works, but no mirrors lighting up.
360867
Am having the same problem I brought 18 light only 8 working I can't get d rest to work