I got this in April and now the back side is wrinkling and not laminating flat. Is there anything I can do? It has worked wonderfully up until now.
1514518
Pam, not knowing how frequently you use your laminator and how much you laminate at any given time, it is hard to say what might be causing the wrinkling on the backside of your documents. My first guess is that the bottom roller needs to be cleaned, but how you go about doing this is a mystery to me! Keep in mind that this particular laminator is not a commercial laminator and depending on usage could just be worn out.
285746
Mine was a little flat too. I think if you just leave it sitting out, it should fluff up and be ok.
1916401
I have the same problem. The way they shipped it (folded), you can't make it lie flat. It is a piece of crap. I'm going to send mine back.
449070
Sorry to hear that. It sounds like a defect. I haven't had any problem with mine. I think I've had it over a year now. Good luck.
1223618
I would contact the company and see if they can do anything for you. I've had mine for quite a while and have had no issues and I use mine everyday.
601747
Mine was in bad shape as well. I tried to flatten it with weight first but the creases wouldn't let it stick. I threw it away and won't buy from them again!Mine came in an envelope no directions were included.
2100506
I wish I could help, but I haven't had that problem... it could be the cover itself that may be defective. mine was a refurbish cover and I haven't had problems with mine.
634186
Same thing happen to mine. Contact the company an explain to them your situation. They were very helpful and sent a new item.
1664973
Unfortunately, no. I've only had mine about a month. My suggestion would be to try contacting their customer servive and/or research on the web. Sorry that I can't be more help.
792273
Mine became very thick and goopy within a month, but I use it almost daily. I just ordered the Seche Restore to fix that problem. It is totally worth the slight headache and luckily, the manufacturer has a solution.
1916400
Mine has a sticker on it saying "this side up". It's rough side up, apparently. The bigger question is: how do you get this rolled up thing to lay flat?!
231758
Yikes. Sorry. I would first contact the manufacturer. See if they have had any history with this problem.
1436512
I got mine in mid-September 2014 and it seems like the lift mechanism is failing. The stool does not stay lifted to the full height, wobbles, and makes a sproingy/springy sound. I just contacted Vandue (the vendor) about repairing or replacing it. I may look into spending more in the hopes of getting something better. I will try to remember to update this based on the feedback I receive from Vandue. I will check to see if this is under any kind of warranty as well.
662470
I had a similar experience, it never does completely flatten out. It's a waste of money and time honestly.
415700
We just bought ours and washed it for first time tonight. Before packing her first lunch, we noticed the black smudges, mostly in grooves and near edges though also some on flatter portions of the pieces. After scrubbing and scraping, it mostly is coming off. It looks like something burned or remnants from manufacturing (since ours is brand new). I emailed the company for information; we'll see if they replace.
524558
I would agree with the others. I did a quick google search and it does sound as though it might have something to do with the layers possibly not fusing together properly. Definitely not normal! I thoroughly enjoy mine, so you may want to give some thought to giving them a second chance and have them replace it. Good luck with whatever you decide! :)
559817
I had that happen once when I washed it and patted it on the sticky side with a paper towel. I took it off and followed the instructions to wash it in warm water and set it on paper towel on the non-sticky side. That was a year ago. Mine is still working just fine. Don't rub the sticky side with any cloth or paper. Good Luck!