When trying to attach the lid, I can't figure out how to complete step #2, can you call or email me?
1501756
I asked my friend to help. What you need to do is make sure the pin is through the hole first, then you have to align the two snap closures and press extremely hard till you hear them click. I really think you need 2 people, as the pin kept slipping out when I did it alone and you have to make sure those closures are perfectly lined up in order to press them into place. Good luck!
1501757
Mine came fully assembled as well. Sorry! Have you tried the simple human website?
1501758
After you have attached the metal rod through the plastic slots, the lid should line up with the base. The two sets of parallel plastic pieces will just fit into the two on top of the base. Just push and they should snap together. Good luck. I love this garbage can.
574128
Alright I nearly broke the lid trying to press the tabs and yank at the same time, after scratching it up with a butter knife. Here's what worked for me: There is a circle on the bottom of the lid, with tabs on opposite sides, and 4 small arrows that show how to align the lid when you go to put it back together.. Press ON the middle of the white circle, while applying pressure to the tabs with your fingers and pull. The middle part of the circle stays attached to the top of the lid, the rest of it comes off. I used the knuckle of my index finger to press on the circle, then just lightly squeezed the sides where the tabs are with thumb and middle finger. Voila, lid came right off. Alright I nearly broke the lid trying to press the tabs and yank at the same time, after scratching it up with a butter knife. Here's what worked for me: There is a circle on the bottom of the lid, with tabs on opposite sides, and 4 small arrows that show how to align the lid when you go to put it back together.. Press ON the middle of the white circle, while applying pressure to the tabs with your fingers and pull. The middle part of the circle stays attached to the top of the lid, the rest of it comes off. I used the knuckle of my index finger to press on the circle, then just lightly... » Read More Alright I nearly broke the lid trying to press the tabs and yank at the same time, after scratching it up with a butter knife. Here's what worked for me: There is a circle on the bottom of the lid, with tabs on opposite sides, and 4 small arrows that show how to align the lid when you go to put it back together.. Press ON the middle of the white circle, while applying pressure to the tabs with your fingers and pull. The middle part of the circle stays attached to the top of the lid, the rest of it comes off. I used the knuckle of my index finger to press on the circle, then just lightly squeezed the sides where the tabs are with thumb and middle finger. Voila, lid came right off. « Show Less
141958
Check the screw pattern @ Pelican ...there are several screws that you have to use to install this on the top lid.
1776268
I went to OXO's site and did not see any lids for sale on their replacement parts list, but you might contact them directly and get a lid thru special order.
2199374
I have not had trouble. Others have said press real hard on lid, maybe with foot pressure and it should open
1103371
Aww I did but I threw my trash can in the trash when I got this!! Sorry! Maybe contact Rubbermaid directly and tell them you need a lid. They may be able to help.
402602
Turn it counter clockwise. If it sticks continue to turn and gently pull up. Once the plastic lid is off the stainless part should fall out. If not just tap it. Peter
1071923
There is/was a tab sticking down from the top lid that fits into a hole on the left side. Ours broke off, we found a piece of plastic to put in the hole and them hold down the lid VERY firmly to make it work again.
1334462
Same thing happened to me on the large one, my husband is very handy and he took the lid apart and there was a wire that got disconnected, he was able to fix it, if it wasnt for him than it would still not be working. If you filled out the product registration than you can contact the company and they will replace it.
422552
Hold the base with one hand and rotate the lid with the other. If that doesn't work, you might have a dud. Ours works just fine.
770920
Yeah, the lid is supposed to be assembled separately. Peel it from the main box and continue assembly.
1412715
I haven't done it, but it looks like you can get one here: http://www.whatshebuys.com/hig-top-joemo.html#.UnpDd_leYk0 Search the web for "joemo replacement lid"
869781
Hyee Kim, I am not sure about that but it seems that lid has no permanent connection with the box. It's better to asked the constructor.thanks
1715866
Push it down in the hole towards the top of the lid and then pull it out. To replace it, lay the new one it and slowly work it into the area between the top part of the lid and the middle area.
2128100
Hi there, This Question and Answer forum is to get help from other consumers like yourself. Amazon is great with replacing things, and hopefully you have your lid already. If not, your question shows that you tried to get a lid when you first purchased it, and perhaps they will honor a request for one even now. In any case, happy coffee drinking, lol!
2190702
My best guess would be to contact the seller, or Nordic Ware directly to get a new lid. Good Luck.
510938
I have had this problem also..I took 2 inch metal pain scraper put it on one of the humps on the lid and tapped it with a hammer. It took a few tries but it jarred it enough so I could unscrew it. Good Luck!