I am surprised by the reviewers who say they've burned food in this pot. Are you keeping it on low to medium heat? Heating it while empty?
1489624
Our problem was the pot started bulging all around the side about 2 inches from the bottom. We were using medium heat and the pot was not empty.
1489625
Never happened to me. Only problem was heavy weight which I knew before buying. Never ever even came close to burning. I did find out that it took almost no power to keep the pot on a very low simmer/boil. It was #2 on my stove that goes from #1-#9. I turn on high to brown/sautee steak pieces and onion. I then turn on 6 to bring up to boil and then way way down to #1 or usually #2 to cook for 4-5 hours ( dried beans ). Hope this helps
1032716
No, mind did not. Maybe you are using to high of heat. As per the manufacturer, you should only use medium heat on the griddle
722309
Mine was certainly hot enough. It did take a little bit longer than a stove and skillet but not long
935830
Yes. The minute you put food on it drops. I've only cooked on 5 because of this and it still doesn't come up to temp. What's worse is that when you flip food it doesn't get a good sear on the second side because the temp is so low. It's not the weather and it's not constant lid opening. So what is it? I'm incredibly disappointed so far.
1589657
It says you should not. I left burner on low for a little too long with not much in pan and it did leave a discoloration. I am someone who used to cook on high and have had to adjust but from all I read you shouldn't be cooking on high anyway. I really am liking the pans. Ives vey surprised at how light weight they were and almost was turned off by this thinking they were cheaply made but I am really liking them.
645653
I'm no expert but it sounds like (1) the rubber ring is not properly seated, (2) the lid isn't properly seated (it took me a while to get it right), or (3) the pot is defective. If you can, contact the manufacturer. They are the experts. Good luck.
1094667
I've had mine for a couple of months now, and I haven't had any issues. I always use low-medium heat.
141353
Same thing happened to me. It's a fire hazard. Plus, it puts out toxic fumes when it burns. I was not cooking on high (rarely do, because I use Henckel's ceramic ware). It may be a good product for some people, especially those with electric or ceramic stove tops. And it may be only a few of the items that tend to catch fire. But a few is too many for me. I wish I could return it.
462300
I've been using mine for a little over a year now. However, I seldom use the right burner, which is for warming or simmering. But, I use the main burner all the time. I haven't had an issue at all since my purchase.
1601969
Burned the pots???????Use light bulbs that don't radiate much heat.LEDs are wonderful, if bulb heat is the problem. Good luck.
988817
Just use low heat. It will boil very fast. These pots never need high heat. That is why I use them.
1090430
To me it gets hot very easily. If I cooked something more than 5 mins, I will get burned with handles without potholders. It's disappointing for me. I stewed something for 1/4 the volume on gas stove for about 15 minutes and it already got too hot to hold.
957515
Hi Jillofalltrades, just make sure that the rubber ring inside the lid is on correctly and that the lid does lock right. Don't fill the pot to the guide line put less water. When the cooker starts hissing and the steam starts lower the heat so that the hissing is still going on but not as strong. The lid will always have a little mess because of the releasing steam. Trust me your food will still cook.
516970
i'm sorry, please tell me is that like and electric cooktop? if so it says in the info to use low to medium heat. i hope that helped. brenda
134168
I'm sorry. That's never happened with ours. I wonder if the temperature you cook with has something to do with it. Sorry I couldn't be more help. Good luck in finding the answer.
19241
The slow setting has performed as expected; the key is to make sure the pot is mostly full to avoid overcooking. I have used it overnight several times and the heat is consistent and has not burned anything or gotten too hot, on either setting. There are three "legs," which are actually molded as part of the metal bottom piece, and the pot is very stable. I had to actually push it to see if it would tip, and even then the bottom of the pot stopped it from going very far. Having used it quite a bit so far, it has never tipped or been off balance. The crock is heavy and the balance is good and safe. It's a handy little pot that gets used a lot. Hope that helps. The slow setting has performed as expected; the key is to make sure the pot is mostly full to avoid overcooking. I have used it overnight several times and the heat is consistent and has not burned anything or gotten too hot, on either setting. There are three "legs," which are actually molded as part of the metal bottom piece, and the pot is very stable. I had to actually push it to see if it would tip, and even then the bottom of the pot stopped it from going very far. Having used it quite a bit so far, it has never tipped or been off balance. The crock is heavy and the balance... » Read More The slow setting has performed as expected; the key is to make sure the pot is mostly full to avoid overcooking. I have used it overnight several times and the heat is consistent and has not burned anything or gotten too hot, on either setting. There are three "legs," which are actually molded as part of the metal bottom piece, and the pot is very stable. I had to actually push it to see if it would tip, and even then the bottom of the pot stopped it from going very far. Having used it quite a bit so far, it has never tipped or been off balance. The crock is heavy and the balance is good and safe. It's a handy little pot that gets used a lot. Hope that helps. « Show Less
822613
use very carefully. it cooks very hot and tends to burn things. be careful when cleaning--lots of very sharp edges inside.