We've had Munchkin replace two of these already for the projector not working after a few weeks. Anyone know how to fix this?
1513453
We haven't had that problem, but we don't use it more than a few times a week for maybe 15 minutes. If you are using every night it may just be a quality issue. Is it not rotating?
1513454
I know this sounds weird, but dropping it on the floor sometimes makes the projector start working again. We've had ours a year and the projector has gone out and then started back about 5 times, usually after someone knocks it on the floor.
1513455
I dropped it on the floor and the projector stopped spinning, so naturally I thought I broke something. Then I realized that right under the slot where you put in the cartridge there's a slidey thing that says "disk lock" on it. You have to make sure that is slid up so that it locks the cartridge in place. I did that and, lo and behold, it started spinning again. I have to admit I don't use the projector very much so I can't speak to the durability of the motor but in my case the problem was user error.
1513456
This product is horrible. I have been through about 15 of these in the past year. It just sits on the shelf and I never take it off. About once a month it will stop doing something. Most of the time it stops spinning, but I have also had it stop projecting light, and stop playing music. Amazon is great though and honors the warranty. I have never once had to pay for return shipping even though I bought the original item over a year ago.
1513457
I just filled out a return for mine for that exact reason, the projector stopped spinning. At first when I banged on the side it would start going again but now that doesn't work. My daughter loves it though so I will try another one.
1513458
I'm waiting for my second replacement unit now. They've already acknowledged that this is a design defect and that the project has been redesigned. Contact customer service again, request another replacement and ask for the redesigned unit instead. There's nothing you're doing wrong and I'm not aware of a way to fix this. I took the first one apart and it's just cheaply made with plastic gears and an undersized motor that don't hold up.
780583
I'm not sure if its the same problem, but when I use the projector as only display, I have some problems with the edges, try duplicate screen on your computer settings or other that uses both the computer display and the projector.
339108
Easy! The bulbs last forever basically, when your bulb starts to go out you will start to notice it becoming dimmer and dimmer. Slap in a brand new bulb and your projector is like new again! Plus its a special kind of high powered bulb.
201884
ask the seller. maybe they'll replace the duds. Weird, I've never had even one as far as I know.
863666
The projector lamp needs to be replaced. I suggest you replace it with a SONY lamp-- generic lamps which cost considerably less DO NOT last. A generic bulb we purchased lasted 90 days. --an original SONY lamp last in excess of 3 years.
2148834
Hi - we had a similar problem and contacted the company. They were extremly helpful and replaced the unit . A pain shipping it back but the replacement was quick and the second unit works perfectly .
2272396
I just got this exact projector model earlier this year so have not had it long enough for the lamp to be an issue. But, the projector works wonderfully in the picture is terrific better than my last projector. On these projectors many times you'll see warnings to replace the lamp but you don't have to. My last projector lamp lasted over 15,000 hours before it blewso I wouldn't replace it unless your picture has gotten poor or till it actually burns out
1263941
The remote control does not work...and sometime the projector turn on by itself
424195
I had the same problem until I duct taped the cord to the power outlet and then to the projector (in other words tape on both ends of the cord)----I returned the first one I received as well. I finally got it to work though and love it.
377202
My did the same thing and I threw it out. I then asked them to replace it and the replacement didn't work either. Disappointment.
1907532
Yeah, sorry, I haven't had any issues. Like prior post said, try changing the batteries. If that doesn't work, I would take it back to the store (if you can) or call Einstein. Good luck!
1974607
Updated model (brighter - different bulb cheaper to replace) great projector
130929
1 year on the projector; 90 days on the bulb. Your warranty has expired and the bulb (if that is the problem) costs $150. Yep, replace it.
595349
The electronic components in this are not good quality. I've had two units and both green LED arrays went out. May be able to replace a component and get it running again.
517535
It could be the ballast board or a capacitor issue. If capacitor looks bloated, replace. Might be a good idea to take it to TV or computer type shop for quote as you already spent half the cost of a new projector, on the replacement bulb. If it costs more than $200 to fix, I'd buy a new one and get the longest warranty you can. I have had my Acer for over a year now and no issues whatsoever.
137494
the projector has a problem withthe 3LCD color chip,is damaged you must return for replacement projector...
1607199
There are a few potential problems here. Check and make sure your HDMI chord works with other devices. I had a problem with my HDMI plugin after a power surge. The projector was not surge protected. I replaced my Optoma HD20 with this model. I understand that you can take this to an electronics store and have them fixed the HDMI port. This is really the only option other than replacing the whole unit.