Okay, the only way to get mine working is to plug something into the USB jack. Then sound will come. Turn unit off, have to repeat process.ANYBODY?
1509476
I have not had to do that. All I do is apply power and it works just fine. Yours must be defective.
1509477
These units are very sensitive to ground they ground when both nuts are secure to the chanel shaped mounting hoop. sounds like the metal on the usb might be making it ground and it starts to play but unpluged it won't.
2036871
Thanks to your suggestion I plugged a Logitech camera/microphone into one of the usb ports (the one on the left side) and sound tested ok as did camera. That should rule out some parts of the machine (like the sound card I think). Anyone able to do this as well?
321714
I can't make mine work. There is NO. USB selection on the Input screen! Can anybody help?
1526504
Most likely you may have to update it to the latest firmware or do a reset to its original state. If this does not work, contact the vendor or manufacturer for support or exchange if the unit is defective.
509843
You have to go in and change the sound setting to external device. i had the same issue at first.
1057928
You need a sound card either by internal pc components or add-on soundcard. One line goes to the USB port while the other goes into the line input i think.. read your document for further instructions.
503249
Sorry that is happpening. Yet to happen to me. Might try to re-pair to computer, and also try it with another device to confirm that it is not the computer. Hope this helps
1913294
Try To Connect It To Another Device If Its Fuzzy It Most likely Bad, You Can Try To Connect Using The Cord Too. I Heard Some Were Bad Sounding.
1734133
The same happened to me. The jack was not fully inserted. Before plugging in the USB side, make sure that the plug on the device side is fully inserted by pushing it in all the way.
1924569
Yep, same here. My original unit used to work with occasional screeching sound.. Replacement worked for a week, then screeching came back and now disconnects as soon as I try playing something...
719896
ah, mine never worked with my sounddock either, and I don't have anything else to test it on. I've had it almost a year and it's just been sitting around. it's too bad.
1258827
Let me ask, do you have it on the charger? Because if you do, it will not play the flash drive. Just as a suggestion, return it while you can because it is very hard to navigate your music files and then mine simply got stuck on one song and wouldn't play anything else. Needless to say, I trashed it about a month after I got it.
1536483
I bought one too... works perfectly fine... with a piercings sound coming from the external speaker. I suggest to recheck the speaker connection.
244253
I have not h had this problem with mine since I have purchased it. Did you connect both USB connectors that could be the problem or if you have not installed the CD that came with it then try to install it that may help.
2258611
Do you have the usb cord connected to a wall adapter? Under settings, accessories Hdmi- audio settings try toggling that between Surround and stereo
50388
Mine is not working at all, also. I can't make it produce any sound. Tried to contact harmanKardon.com. No answer from them..
503383
I have the same problem and unfortunately have not been able to play music from it either. Maybe we can get an answer from the makers on what we might be doing incorrect.