Is there a charge for: Option: W/peace of Mind Service that comes w/ this product? if so, please advice charges? will i have option not to buy our
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The item peace of mind is FREE with Phillips See specs below HCPCS K0800 Weight Capacity 300 lbs. Top Speed 5 mph Maximum Range 9 miles(12AH) | 15 miles (21AH) Turning Radius 54" Climbing Angle 6 Ground Clearance 3" Dimensions 42" (L) x 20" (W) Floor-to-Seat Height 19" - 21" Seat Type Folding Seat Dimensions 17" (W) x 16" (D) Motor 24V x 270W x 4700 rpm Batteries (pair) 12V x 12AH | 12V x 21AH Charger 2A Offboard Brakes Electromagnetic Front Wheels 7.5" x 2" Flat-free Rear Wheels 8.5" x 3" Flat-free Base Weight 66 lbs. Battery Weight 22 lbs. (12AH) | 28 lbs. (21AH) Seat Weight 17 lbs. Total Weight 105 lbs. (12AH) | 111 lbs. (21AH) Heaviest Piece Weight 40 lbs. (Front Section) Warranty on Frame Lifetime Warranty on Electronic Controller/Drive Train Components 14 Months Warranty on Batteries 6 Months
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Yes, about $9 per month. Looked online and it seems these can be controlled by some other systems to avoid the cost but I have not had time to research it. Good product but the other issue I have is they charge another $9 for each additional house you add instead of giving you a break at a reduced rate. Looking to add third house so may have to figure out how to change to one of the non-fee Z-Wave services.
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There is a subscription in order to get the service. They have different packages, but the common one is $14.99 per month.
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Not that I have seen so far. Service from the company has been excellent, and it's still working well for me. I do wish it could be a bit cheaper, but pricing seems to be at or below the competition, so I'm willing to pay for what works.
870709
Hello Michele, There is an additional charge of $5 for which you will need to contact us via message. Thanks, Canvas Champ
669156
There is a "Free service for first year of ownership. $12 fee for service thereafter. See label inside unit for date. See www.accusplit.com/support for details." So says there paperwork included with the unit. Hope this is helpful.
1774629
Thanks.Regarding service/problems...if you buy online do you have to deal with service/repair, etc online too? Does that work out generally?I know, I want my cake and eat it too. Car dealers hate this but if you buy from another (say, out-of-state) dealer, your hometown dealer MUST offer warranty service for you.Also, when buying online, do you have flexibility for setting up family plan and getting competitive pricing on second phone?
1456810
It's weird. I didn't even know there was a shipping fee until I saw (in tiny little letters of course) on the upgrade sheet that arrived with my computer. I was curious because, when I processed the 'free' upgrade offer it said It would cost me $11+ for 'shipping and handling'. So I checked the sheet & saw that there is a charge to some locations (?)...I'm not on a different planet or anything, but whatever. It's still a deal. :)
53403
read description States on amazon purchases only called and told same and can purchase from their website and other sellers of their warranty can charge a premium for their warranty...... hope this helps
924911
Hi. I chose the extended warranty when I checked out through Amazon. I believe it was somewhere around the ballpark of $12 to $15 and it was through SquareTrade. I thought this was great because I've been doing business with Square Trade for years on electronics I purchase over $100. It should still be offered when you add electronics or appliances to your cart and proceed to the checkout. I can't advise you on other warranties offered but I can with Square Trade. You can also go to their (Square Trade) website and enter in the type of item and the cost and it will give you a price on a two or three year warranty. Let me know if you have any more questions. Good Luck, Jon
779547
The only way I know of to just add days (not any minutes) is to go and enroll in their "Service Protection Plan" what it does is when your days runs out it adds on 30 more days for $5.99. I believe you have to have a credit card on file for it to charge when the days run out. For the same $5.99 you can enroll in their "Monthly value plan" and not only will it add 30days it will add 40minutes (or double that if you have this phone). Hope that I have helped you.
599552
I have sent TRC a request for the warranty and support information. I didn't get anything in the mailing package. Thanks for the request. It exposed me that I didn't have any info. When/If they respond I'll post it. It's a great tool for safety, security and a piece of mind. Sorry that's all I can do for know.
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My guess is that it would depend on the individual insurance policy you have. Check with your own insurance company for the most trustworthy response. I purchased this as a gift for my mother, so I did not ask an insurance company to cover the cost. It may also be possible for you to rent the device rather than purchase it, so ask about that option when you speak to your insurance agent.
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Customer service will attempt to "fix" the problem with suggestions. If that does not work, they may send you a CD to "update" the software which may fix the problem. If that does not work, then you need to ship the product to the one official repair operation (in the US it is in South Carolina, via UPS, Fed Ex, etc.) There are no authorized local dealers/retailers who handle repairs. The "authorized" South Carolina repair services operation has a standard charge (for my wave radio it was $99), and you will also be charged the cost of shipping ($17.50). There is a one-year warranty on the repair. Customer service will attempt to "fix" the problem with suggestions. If that does not work, they may send you a CD to "update" the software which may fix the problem. If that does not work, then you need to ship the product to the one official repair operation (in the US it is in South Carolina, via UPS, Fed Ex, etc.) There are no authorized local dealers/retailers who handle repairs. The "authorized" South Carolina repair services operation has a standard charge (for my wave radio it was $99), and you will also be charged the cost of shipping ($17.50). There... » Read More Customer service will attempt to "fix" the problem with suggestions. If that does not work, they may send you a CD to "update" the software which may fix the problem. If that does not work, then you need to ship the product to the one official repair operation (in the US it is in South Carolina, via UPS, Fed Ex, etc.) There are no authorized local dealers/retailers who handle repairs. The "authorized" South Carolina repair services operation has a standard charge (for my wave radio it was $99), and you will also be charged the cost of shipping ($17.50). There is a one-year warranty on the repair. « Show Less
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It is at least partly charged when it arrives. There is nothing for you to do, because it automatically charges once you install it.
795443
yes you do there is a monthly fee involved it's approximately 23 dollars a month but I can assure you for peace of mind it's a excellent product and gives a lot of information
1315029
I don't know how to disable the security feature. You pay extra money to get the feature, why disable it? You can always buy one without security feature for less money.