Once air is cleaned (red/orange lights go out), fan speed remains high & plasma wave still on. Is this normal? Speed has to be reset low w/remote?
1516123
I found with mine that both fan speed and plasma returned to normal in 5-10 mins. However I do notice that the fan does speed up more often when there is any source of extra dust or odor in the room. This seems to happen more often than I remember when the unit was new. Is it possible the unit is cleaning better with a new filter in or there is more dust etc to clean now? If not the unit might be defective?
1516124
If it's not set to auto then it will stay on the speed it is set to. When set to auto it will adjust the speed as needed.
1516125
On our unit, once red/orange light goes out, the fan speed ramps down to low and stays there until ramps back up with smoke levels and also is activated by perfume smell when we walk past it...sometimes ramps up (with red/orange light) with cooking smells and air draft from hallway when door to hall is open...always ramps down after a bit and haven't had to use remote to reset...
1516126
Hi - that is not normal. I bought this same model a few months ago & when it is on auto mode (the mode it defaults to when you first turn it on) then the fan speed decreases on mine automatically as the air quality improves. However, if it is not on auto mode, and you are manually choosing turbo/or fan speed, then yes - it will stay on that speed until you manually choose a lower fan speed on the remote even if the air quality is clean. Hope that helps!
1516127
It is my understanding that the air cleaner will continue to run at whatever setting you make until you change it, regardless of how the air quality has changed.
1956610
when plugged mine in, the bottom fan should start up automatcally. it doesnt have a turn off or on, just plug it in or unplug. i would return it asap. :-)
76269
There are 5 settings on the controller included with the fan. Setting 5 is the slowest and it is pretty slow.
763757
Mine has been running for over a month. It sits in an AV rack system, so I don't see it often. I just checked and it is only warm to the touch.
1339518
Hello E. R.! My sincere regrets on hearing about the issue. A little more information about the actual state of the equipment would be very helpful in assisting. If there is not any backlighting apparent when turning on the unit, it could be a faulty contact under the "On" button or a blown fuse. Was anything spilled on the controller or have you ensured the quality of A/C coming from the wall? If you can, please provide more details on symptoms and what you have tried thus far in troubleshooting. Thanks, and best of luck! :)
1200681
This happened to be but it was because I had not connected the light mechanism. I wanted to see if my electrical connections worked before I installed the light housing so I turned the fan on and click, nothing. After I plugged in the light mechanism the fan began to spin. Btw, I never used the red wire coming from the house....hope this helps.
1073591
I've no idea if it's normal, but I doubt it. We just hear the fan, with volume directly relative to speed it's running. Nothing electrical buzzing at all.
1174450
I have mine connected thru the motherboard which allows full control over the speed. I believe that is the only way to set a speed. The lights stay on, which is fine for me...I wanted the glow. The noise is very low, my smaller fan makes twice the noise and when I turn the smaller one off my tower sounds like the factory set up
2050363
I connected mine to the molex connector and set the speed to medium (using the switch on the fan). The high speed was a little too loud for me. At medium, I can barely hear the fan.If you are concerned about heat, then download an application (like hw monitor), so you can keep tabs on the hardware temps. If you are concerned about noise, then set the fan to low/medium. With my fan set to medium, I don't have any issues with heat, but every case/hardware configuration is different.
1044417
Whenever using ANY power supply, there is always gonna be some warmth/heat coming from the unit regardless of whats connected to it. This is perfectly normal. Now if its HOT to the touch, that is not good. Replace immediately. Hope this helps. Be safe ....Chris.
466335
Either they have changed the specifications, or your unit is defective. The fan on my unit only comes on when I've had it under heavy load for awhile, then shuts off awhile after the load is reduced.
914597
FYI, I have two of these fans and the one in my master bedroom started to have problems. during the recent heatwave, I had the fan running on high speed. after a while it started getting louder and would turn off randomly. I would turn the light switch off, wait a minute and then turn it back on. I really like the fan but honestly, next time I buy ceiling fans, I'm going to get a better brand.
1452205
Sorry I cannot help you there. When I bought mine I am not sure if the fan was defective but when I turned it on it bearly, I mean bearly blew any heat, so I sent it back to Amazon and did not get a new one.
948521
May just be overheating like mine was. After I blew dust out of the fan and back compartment of tv, I taped blue switch that is inside lamp compartment cover down and haven't had any problems since. There is a you tube video showing this process
1981072
my advice, while the fan looks nice, the operation is not great. It only operates off the remote which is annoying.
583225
Check the manual here for the troubleshooting section: http://www.soleusair.com/Manuals/2011%20Manual/SG-DEH-30M%2045%2070-1A%20Soleus%20Manual%203-31-2011.pdf Sometimes I think it's just the fan kicking up a speed every once in a while.
1425326
Make sure the fan is not blocked with dust and is working, Mine works fine after I removed the plug on the end and wired it directly to the outlet. I went through 3 of these in 6 months but removed the plug and it works like a champ.