I purchased this product for October and I came back to write a review for my first month. Why am i unable to write a review?
1510917
I also asked the same question, I purchased this in Sept. - I was told by Amazon since the seller keeps the product on back order, we will not be able to post a review. It did not work for me in any way and would not order again. I keep adding comments so people get a realistic view of this product. Hopefully, you wont receive harassing comments from other people because you post negative comments like I do.
917495
I think you have a defective model. I had to send my first one back because it would NOT scroll to the item after I clicked on the first letter. I have a feeling a whole bad batch of these got past QC, which is a shame. My advice would be to send it back, or get in touch with Tech Support if they have one, or the manufacturer. Good luck!
813704
It depends if you bought it from a US seller or an international seller. However, it's been a month so I would contact the seller. Most of us are very responsive and we want to make it right for our customers.
1573737
for what? I get this email asking me if, as a reviewer, can i provide an answer to your question. yet it doesn't tell me anything about your question...like what item you are speaking of or anything. lame amazon...very lame.
470501
You need to call the company who makes the product to request the piece. This is just a place where people give their reviews. You need to find the customer service line. Thanks.
2197241
Since you asked, I've done a little research. Support appears to mean read. I downloaded two apps that will allow you to start a new document, but its not full-featured. When I made typos, they weren't recognized and the review pane was off the screen. Not very helpful when I make so many mistakes!
2030987
They sent my money back and will not stop harassing me about my review I wrote wanting me to pull it down and take it off of Amazon. What is a review for if not to write what you fell..........
1510879
They had a special promotion, "selling" the item for $1 in hopes of good reviews. They remind recipients to review. They encourage only good reviews -- if you don't like it you are supposed to tell them, not put it on FB. I have done this for a number of products now. I think I can be objective even if the item is free, but I'm beginning to wonder if most reviewers can. I haven't tried this item yet, but I will review it fairly!This whole experience has taught me to be a little cautious about the trust I put in FB reviews.
1230682
I've been trying to reorder since December as well - I contacted the company and they said the were "working on getting them back in stock at amazon" with no estimate as to when that would happen. I found the refills on another website at a higher price, and it won't allow me to purchase it because they won't ship the product to California. I'm guessing it has something to do with the plastic bag ban that was passed, but this is very frustrating and rendering a product I bought relatively recently useless.
1659637
Same thing happened to me they never shipped or responed to emails. Not sure why they have to issue a credit, they should not bill you until the item is shipped its the law.
1622552
I bought mine about a month ago and have not had an issue that had been described.
1324286
The temp is set to high. set it lower. If it less then 1 month old return it. If you don't have the packaging then reorder and return old with new package.
1277851
I posted my review simply via an email that was sent me - Amazon did not include a UPC to reference. Thus I apologize that I cannot resolve this mystery for you. It's now one for me too. Many different sellers can post items for sale via Seller Central and it could be the error ocurred there. Being a Seller myself, that's my best guess. Someone put in the wrong UPC. Sorry I can't help you further.
1729090
If you store it in the upright position, and make sure you have enough ink it should be ok. I've not used mine for a month before and it writes without issues. You might need to remove the ink and run the nib under water to clean it out. Let it dry and try again. I use the ink cartridges and they seem to work well.
816795
Same happened to me. It probably means you got a broken one. I issued a return and refund to them within a month.
730463
I need to return it because it stop working with a month of use? If I can get new one or my money back.thanks
606357
Had same problem. I read it has been an issue for sometime. Being a new purchase I returned it immediately for a refund.