Little concerned about delivery? Some people are happy. Others say they don't deliver to the door. I am need delivery I can count on.
1515823
Julie, Order directly from us and we will have our delivery company bring it in your home.
1515824
Mrs. Julie I live in NC, can I still order directly from y'all and can y'all still have it delivered to me, so I know someone else won't damage it?
177248
That depends on the care of the company that fills the order. If packaged properly, it should arrive in good condition.
974202
My experience is not making me happy either. My TV was scheduled for delivery on the 18th. It is the 18th and I had not heard from the carrier, Pilot, so I called them. They had delivered the TV to the Detroit airport and transferred it to Fidelitone. I spoke to Fidelitone and they deliver once a week in my area. The TV is in Canton Michigan today and will be delivered 5 days from now. Interesting since the Amazon site says it has been in Kalamazoo since Tuesday morning. My delivery slot is a 10 hour window. I think the issue may not be with Pilot but with the agents they transfer to to do local delivery. Fidelitone delivers to my area once a week. UPS / FedEx deliver daily. Sigh..... My experience is not making me happy either. My TV was scheduled for delivery on the 18th. It is the 18th and I had not heard from the carrier, Pilot, so I called them. They had delivered the TV to the Detroit airport and transferred it to Fidelitone. I spoke to Fidelitone and they deliver once a week in my area. The TV is in Canton Michigan today and will be delivered 5 days from now. Interesting since the Amazon site says it has been in Kalamazoo since Tuesday morning. My delivery slot is a 10 hour window. I think the issue may not be with Pilot but with the agents they transfer to to do... » Read More My experience is not making me happy either. My TV was scheduled for delivery on the 18th. It is the 18th and I had not heard from the carrier, Pilot, so I called them. They had delivered the TV to the Detroit airport and transferred it to Fidelitone. I spoke to Fidelitone and they deliver once a week in my area. The TV is in Canton Michigan today and will be delivered 5 days from now. Interesting since the Amazon site says it has been in Kalamazoo since Tuesday morning. My delivery slot is a 10 hour window. I think the issue may not be with Pilot but with the agents they transfer to to do local delivery. Fidelitone delivers to my area once a week. UPS / FedEx deliver daily. Sigh..... « Show Less
1359214
No they bring it to your doorstep. If you catch them while they are delivering it, they will also bring it into your home if your not able to lift it.
242353
Yes, I had issues with timing of delivery. Ordered for mothers day a week early, paid for additional to have delivered day before mothers day, but they arrived Friday a week before and we're dead before.mothers day. I won't purchase from them again.
1236966
Mine arrived fine. A small van dropped it off, I do not remember the delivery service name, it was not a normal carrier.
1974583
I'm certain that you will get a delivery. It comes by US mail and as long as you can get this, it should be fine.
1478018
Normal delivery is 10-14 days, so could arrange for delivery during that time. Someone does need to sign for it.
543629
Gee, the problems with Amazon delivering Touch's gets stranger and stranger each day. Thanks for letting us know your bad experience. I wonder if Amazon is under new management? They USED to be GREAT. I never really had any ordering issues before this Touch order.
1207463
Just got off the phone with Amazon. Having ordered 6/2, I assumed they'd at least have some information about when they might be getting them in and when they might ship them. Instead they said they are backordered, they don't know when they will receive their shipment, and they have no clue when they will ship. Basically, the person on the phone simply read off the main product screen.My recommendation to people looking to get this is not to order from Amazon until they finish fulfilling their back order. Go with a smaller place which actually knows how many they have in stock and you can feel confident the guys going to walk over to a pile, wrap the phone, and ship it off. Just got off the phone with Amazon. Having ordered 6/2, I assumed they'd at least have some information about when they might be getting them in and when they might ship them. Instead they said they are backordered, they don't know when they will receive their shipment, and they have no clue when they will ship. Basically, the person on the phone simply read off the main product screen.My recommendation to people looking to get this is not to order from Amazon until they finish fulfilling their back order. Go with a smaller place which actually knows how many they have in stock... » Read More Just got off the phone with Amazon. Having ordered 6/2, I assumed they'd at least have some information about when they might be getting them in and when they might ship them. Instead they said they are backordered, they don't know when they will receive their shipment, and they have no clue when they will ship. Basically, the person on the phone simply read off the main product screen.My recommendation to people looking to get this is not to order from Amazon until they finish fulfilling their back order. Go with a smaller place which actually knows how many they have in stock and you can feel confident the guys going to walk over to a pile, wrap the phone, and ship it off. « Show Less
1220292
Well the entire fulfillment process, including the selection of a courier, is handled by Amazon on a case by case basis. We play no part in that. However feedback indicates that packages are often left without a signature being required.
2080973
Customers are generally not going to be able to answer questions about delivery (You want to contact the company.). I am having the same experience though. Did you noticed they just doubled the price? I doubt they're ever going to send them, so I'm probably going to cancel mine and order something else. I am also going to make sure it's not the same seller.As of today (May 30) mine have finally shipped.
13761
Hi my friend Thanks for your message, it usually takes about 7-14 working days for deliver. Please understand it is a high season, the shipment maybe a little delay. Thanks for your understanding and patience, have a nice day. Regards
1498968
It depends on who delivers it. The guy that delivered ours helped me get it inside our apartment.
53848
Hopefully you will get a different delivery company than we did - one guy showed up with the couch, and had no interest in getting it into our house (in fact, a my husband had to go get a neighbor and they had to get it off the truck - the driver didn't help at all!)
159851
Doubtful! Although the quality is excellent there was NO rush to get it to me. However, I didn't pay any extra and money talks. Mine also missed the delivery date by 3 days.
905332
Oh it was heavy. I had to get it downstairs. The delivery guy could bring it as far as the front door and we had to bring it inside and take it downstairs. It took my two boys to get it there. Doable but with some work.