I just put my pepper mill together and it won't grind the pepper. I used McCormick whole black peppercorns. What's the problem?
1493692
When I put mine together for the first time, I also had an issue. Mine was easily solved by double-checking the batteries - we had accidentally put one in the wrong way. It has worked beautifully ever since.
1493693
That's what we use, never had this problem. Does the grinder appear to be turning freely and do the batteries appear to be strong?
238364
With mine, there's a lot of spillage from the salt, compared to the pepper. On the other hand, a few days ago the grinder ring popped off and dumped a bunch of pepper "dust" everywhere. Fortunately, it popped right back on and doesn't seem to be any worse for it. Honestly though, if I knew back then what I know today about this item, I'd have probably passed by it in favor of a better model. This is a case of "you get what you pay for." I think I'm going back to having separate - wooden - mills.
375667
Unless there was a crack in the handle originally or was not cast correctly in the manufacture process, this reviewer must have it confused with a different pepper mill. The one shown is solidly built, and I don't see how it could break under normal use.Carol Travis: What can I say except I guess you got a defective unit.
2062083
You might tighten the grind level on the bottom to a finer grind, also I have turned the handle in other direction to loosen an peppercorns, I would not think the peppercorn you use should be a problem if your using peppercorn for grinders not aware of any type not made for a grinder,
1792345
Not an issue. Especially if you soak the nuts in the water you're willing to use first. I grind black peppercorns in mine all the time.
737026
Hi Kate, this is a little tricky to diagnose via Amazon. Did you remove the hopper and bur? You should do this just to be sure there is nothing visible that could prevent the grounds from exiting the unit into the container. You might also try running a paperclip down through the shoot to be sure nothing has gotten stuck in there. Also, did you set to a very fine grind? If so, maybe dial it back to be sure you can get any grinding action. Does the motor seem as though it is laboring to perform the grind? I hope someone else can chime-in here, but give Baratza a call. I know you said no clogs, but I always go through the steps (even the most logical ones) a couple of times to be sure I did not mis something. Good luck and I wish I had the magic answer to your problem. I hope you get the grinder working because I sure enjoy mine and it still is performing perfectly. Best
278678
Mine is brand new, and it does not grind finely at all. Everything is coarse, even when it's on the finest setting. I am going to return this.
1417276
Have you removed the bean hopper and then cleaned out the grinder and chute with your brushes? Sometimes you have to dig at the chute to get it fully cleaned out. If it's plugged though, it won't grind. Hope this helps :-). Cuisenart customer service certainly doesn't.
231846
SuVan - it is the same procedure as with other peppermills we have owned: you unscrew the knurled metal top; lift off the wooden cover; pour in peppercorns; and replace the cover and metal top. And, this peppermill works BETTER than any I've ever used -- and I love freshly ground pepper.
1961997
Not sure of the problem. Make sure that are not any beans in the grinder area preventing the hopper from setting in place correctly. You have placed hopper in place felt it set down into the groove and then turn the knob inside the hooper? Hope this helps...
1426289
Just pull the top piece, then unscrew the remaining piece w/the grinder and put in your peppercorns then reassemble. To use invert it then twist the section w/the peppercorns. No messy crumbs on the table from grinding as when you set it upright the grinding piece becomes the top. You should love it! I've given 7 of them for Christmas presents! Enjoy!
1465750
I've never had it on the coarsest grind, because it's difficult to get it back to a very fine grind where I like it, but I've had it where I consider very coarse, and it puts-out very large chunks of pepper very rapidly. I don't know what you mean by "blacken food".
500413
Haven't had that problem but maybe adjust the grind adjustment level? Also maybe the peppercorns have absorbed some moisture. My only complaint about the grinder is the small reservoir which needs frequent refilling. No noise out of mine. N Rolle
1796045
Turn it one way to grind pepper and the other to grind salt. You have to remember to remove the bottom or you just get salt and pepper in it. It makes loading S&P; easier, but is a pain when using the mill.
448554
It is likely because either your grind is too coarse or you're not tamping the grounds forcefully enough. Invest in a good quality grinder and make sure that you set it to a rather fine setting, tamping to approx 25lbs pressure.
1417275
Have you removed the bean hopper and then cleaned out the grinder and chute with your brushes? Sometimes you have to dig at the chute to get it fully cleaned out. If it's plugged though, it won't grind.Hope this helps :-). Cuisenart customer service certainly doesn't.
1570061
I ordered the pepper mill and received the salt grinder. The company did not offer to send me the pepper mill. You may have the salt grinder if the top is the only thing that comes off (where you fill it.) I already have a pepper mill and I love it. I was buying it for a friend. Try to order it from another company.