Ok, so based upon what I'm reading, as I purchased a Lifeproof case from one of the approved "sellers" on Amazon, it should be covered under warranty? http://www.amazon.com/gp/product/B008...
1521543
This not going cover warranty under the seller. But if there is issues then you may contact to company from life proof case.
1801397
Hello and thank you for your inquiry! The only way to ensure you are purchasing a genuine LifeProof case is to order from lifeproof.com, or one of our authorized retailers. Since our storefront here on Amazon is run by LifeProof directly, all items purchased from our store are authentic LifeProof products. This also means they are all covered by our year-long manufacturer's warranty. Please be advised, the item must show "Ships from and Sold by LifeProof" in order to ensure it is a genuine LifeProof case or accessory. Please feel free to contact us with any further questions or concerns you may have. Thanks again for your interest in our products. Have a great day! -- LifeProof
1139020
Yes, when I contacted LifeProof, I discovered that the LifeProof case I bought from Amazon was also counterfeit.
2030986
There was nowhere on the package that said there was a warranty when I received the item. I did email them and they responded with saying they sent me a defective case so they sent me a new one. If you do buy, you should water test it beforehand. For $7 I'm pretty sure that it's just another case.
256582
I just got off the phone from a representative at Lifeproof. They said that Amazon is not a official supplier of their product. The Amazon ad says by "lifeproof" sold and ship by Amazon. It is not official sold and shipped by Lifeproof. The only way you can tell that the product is really or not is the serial number. There are two serials numbers one located on the inside of the case and a second located on the back. I believe it has two pieces to the case. If someone that has ordered this product from Amazon would be willing to check the serial and call lifeproof for everyone well. That would sure make me Merry! I just got off the phone from a representative at Lifeproof. They said that Amazon is not a official supplier of their product. The Amazon ad says by "lifeproof" sold and ship by Amazon. It is not official sold and shipped by Lifeproof. The only way you can tell that the product is really or not is the serial number. There are two serials numbers one located on the inside of the case and a second located on the back. I believe it has two pieces to the case. If someone that has ordered this product from Amazon would be willing to check the serial and call lifeproof for everyone... » Read More I just got off the phone from a representative at Lifeproof. They said that Amazon is not a official supplier of their product. The Amazon ad says by "lifeproof" sold and ship by Amazon. It is not official sold and shipped by Lifeproof. The only way you can tell that the product is really or not is the serial number. There are two serials numbers one located on the inside of the case and a second located on the back. I believe it has two pieces to the case. If someone that has ordered this product from Amazon would be willing to check the serial and call lifeproof for everyone well. That would sure make me Merry! « Show Less
1137864
Nope. We had the same thing happen. I called lifeproof and they said they guaranteed their case and nothing else. I was furious! Ended up getting a square trade warranty and getting the phone fixed. It now lives in an OtterBox case.
968856
I cannot comment on the warranty. But the ones I bought from Amazon are perfect. FYI I bought two and they are good. My phone fell on hard surfaces several times but nothing happened to it as it was covered with rubber cover that you can get from Amazon
1850236
I also feel the same as the first poster here does ..I think I will google and try to find a better warranty for electronics. That is crazy. The issue is a clause stating coverage, though, doesn't start until the 61st day. I just don't understand why I'm paying for 60 days of no-coverage??? Shouldn't new device start the warranty period when the item's warranty ends OR when coverage starts?Thanks Bert now I know even more.
256583
The one I ordered from Amazon was not original. It was in the original packaging but it was NOT an actual lifeproof case. My husband and several friends have one and this was a knock-off. I preferred paying $80 at eh AT&T; store than the $55 through Amazon. It is NOT worth trying to save $30.
1279203
Actually, It is just easier to purchase directly thru Lifeproof and have the water protection purchased with cover at the same time.I am having a heck of a time registering my case from Amazon. Have a email now into Lifeproof Support to ask how I can do this.
2097387
http://altegobrand.com/warranty/ You might find your answer, at the url, I provided. However, I do not know if you're covered, if you bought it off Amazon. Amazon unintentionally voids warranties, with some companies. Amazon will void by making you the third party and some companies, like Otter Box, will not honor the warranty. Hopefully this has been helpful. Doesn't hurt to talk to the company. Godbless.
797901
I bought my case directly from the LifeProof website, I am not really sure what you are asking.
847615
I actually purchased it from Best Buy. I don't know what Amazon does but the warranty was in the packaging the Lifeproof case is sold in so I suspect it is.
300234
I would send back to amazon if it was that way when you got it other wise contact the life proof company. To get warranty you have to go on and do the online quiz also.
1514265
It depends who your order from -- I got scammed with a knockoff and could not get my money back. I'd call the company first to make sure they are legitimate and have a warranty. I believe the supplier for my so called Lifeproof case was TrueAccessory. Don't use them. Amazon should ban them from the list.
302527
According to Lifeproof.com, Amazon is an approved retailer. Also, make sure the case you are buying from Amazon ships from amazon.com or from Lifeproof. http://www.lifeproof.com/en/fake-lifeproof-case/
636893
If you ordered it through amazon, your order history might be a source for paperwork? Not sure if there's a warranty, but ours should of held up for more than a month, planning on contacting otter box directly :/ piece of junk!