My tablet wil not charge or do anything, I have called a lot to NOMORERACK. I got answer machine and on the computer It will not answer my question.
1519889
Try and call Kocaso themselves. They'll be able to help more than nomorerack. It worked for me.
568294
I think you can look up to see if the apptivity is available on the tablet before you buy this. I know the apptivity is in iTunes, not sure about other devices. You can download the app for free, and if it works, I am sure you can use this.
1489025
Hi Carlos! I really have to dissapoint you but it fails me since the first time. I let it charging like 12hrs and it didn't take charged. When i tried to use it did not turn on. Letting plugged the powerd cord it start; when unplug turns off. I tell Amazon's customer service my problem and they told to return it and full refund. That tablet is a crap!!!
150060
As for my experience my tablet stopped working completely after a few weeks or so. Same type of problem. It worked fine one day and the next day nothing. I returned mine because it stopped working without reason. Amazon took full responsibility in its return and it was easy. They refunded my charge card amount as well. Sorry about your problem.
1607642
I gave this tablet to my god-daughter, and the same thing happened to her. I bought a new wall power adaptor, but that didn't solve the problem either. Sorry, can't help. Next purchase will be a different, higher quality brand.
777177
What can I do to my tablet if the battery is not charging?Or if u know were I can take so that can fix it please
447635
you can go into settings and it will show if it is charging or fully charged. Mine is having problems and charges up but will not work. There are a lot of complaints bout this particular asus tablet with changing,. I complained to ASUS to no avail. I have a formal complaint in with the FTC and the BBB. ALso sent a letter to the CEO of ASUS. Will never buy and ASUS and do not recommend
1979407
As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely get what you pay for!! As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely... » Read More As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely get what you pay for!! « Show Less
1018549
I retired mine a year ago. The help desk gave me instructions to reset it but I never got it. So I have a different tablet now. Sorry.
646881
I had an extremely similar issue a few months back--unfortunately I had to mail my tablet in for repair. it's been wonderful since. As long as you still have the original box you can call them and they'll take care of it free of charge. I don't think it's the charger though.
992611
This is a garbage tablet, return it or cancle it if possible, if you cant return then answer is no beter manual is available. Feeling sorry for you already, not only manual is the problem, but tablet itself is the problem.
519015
Hello send it back. It's defected, that tablet loads right away! With no hesitation!
2108050
You need to get the right charger, if its not charging after a day it might be your tablet
589199
I had to return both of my tablets for a refund because neither of them worked properly. I'm sorry. I wish I could help you more.
2160665
I am sorry but I do not know. I feel that my tablet is too important to my daily life to experiment with its charging circuitry possibly resulting in a manufacturer repair job.
717990
I had the same problem before I realized the charging port was damaged. The port gets shoved back into the unit and no longer takes connects to the charger. I can't say this is what is wrong with yours for sure. The unit I had was a piece of junk. We rarely used it and it was just over the 1 year warrantly when mine broke. If yours is still under warranty, I would return it and get a different tablet.
1735980
IDK i don't have the tablet and tried to send the charger back and never got a response