Our remote only works when very close to the garage door. Doesn't seem to have the range as advertised. Any thoughts?
1524756
Can't offer any help here. This remote was not compatible with my '10-dip switch' garage door opener. Ended up buying the: "Clicker Model KLIK1U", it works, easy to program, and reaches from greater distances.
1524757
I have no problem with mine will open door about 10ft away. Have an external antenna because I have a steel building.
1524758
mice worked for a good range for a month or two then it completely gave up, never worked after that
1524759
I live on a farm and we use golf carts to get around. We use this opener for electric gates and they work great; however, after using them for a while, the battery starts weakening and distance becomes a problem. At that point, we just need to be closer to the unit. The average distance for our use is about40-50 feet. Golf carts don't have too much metal to interfere with transmission. The one in my car operates gates from at least 4o feet on a good battery. Might want to check your battery.
1655722
I used the remote control successfully at a distance of 2.5 metres. I never tried it for any longer distance.
1656318
The remote is not reliable, fifty percent of the time I have to go outside and reset it. It does have the capability of controlling multiple outlets. Maybe the battery is weak in mine, as the remote worked fine for about a week before it became unreliable.
1735265
Well, I tried my remote about three feet below, unit is about four feet from the floor and the unit responded. Not a "scientific" test, but the unit also responds about a distance of fifteen feet at a near side angle. Probably best to verify with Frigidaire, but I think from my experience it will work for you.
1248742
I unfortunately had issues with the remote function. My 1st one worked well, until I dropped it on floor/carpet. It did not require line of sight. My replacement & 3rd unit remote did not work at all. I recently purchased a CTC 43055 Digital Thermostat 1H/1C Non-Programmable with Remote Control. It works very well, but range is limited to approx. 50-60 ft & functions thru walls.
1313380
I have one button on the fringe of the operating distance so it only works occasionally. If the button does not work when it is near the door bell then it may have some bad contacts behind the button. I would ask Heath for a replacement button then.
821824
Mine is set up at a 6 foot range . I am assuming it is like a tv remote with a 20 foot range depending on lighting conditions. I can't guarantee anything ...
493753
The remote seems to need a near perfect and unobstructed line of sight to work. It's very temperamental. I have similar problems with the vizio remote also...
38026
Mine works fine and I have 5 of them. The remote does need to find that "certain" spot to work. Try aiming the remote a little lower or higher.
2231437
I purchased two remote units, and have installed one. The one remote does not work well even after I put an extension on the antenna wire. Opening from the vehicle inside the garage is fine, but you have to drive within inches of the door, then remove the remote from the visor and try and try to get the door to open. I changed the remote battery with little to no improvement. This unit would not be high on my list to purchase in the future. Sorry to be negative, but I'm being honest. Yes, there are three buttons on the remote, and with the one unit connected all three buttons will open the one door-why I'm not sure!!! I purchased two remote units, and have installed one. The one remote does not work well even after I put an extension on the antenna wire. Opening from the vehicle inside the garage is fine, but you have to drive within inches of the door, then remove the remote from the visor and try and try to get the door to open. I changed the remote battery with little to no improvement. This unit would not be high on my list to purchase in the future. Sorry to be negative, but I'm being honest. Yes, there are three buttons on the remote, and with the one unit connected all three buttons will open the... » Read More I purchased two remote units, and have installed one. The one remote does not work well even after I put an extension on the antenna wire. Opening from the vehicle inside the garage is fine, but you have to drive within inches of the door, then remove the remote from the visor and try and try to get the door to open. I changed the remote battery with little to no improvement. This unit would not be high on my list to purchase in the future. Sorry to be negative, but I'm being honest. Yes, there are three buttons on the remote, and with the one unit connected all three buttons will open the one door-why I'm not sure!!! « Show Less
1319208
Great and unique question. I do not have answer for this, perhaps try asking same question in google search. Best of luck. However this remote is cheap and you get what you pay for. If I was buying again, I rather pay the double amount and get quality product, as opposed to this weak ass remote (weak in sense range)
654912
Hi...Range of remote at my house is about 25 feet....Mine will not work through walls.
1123619
My remote works approximately 100' from the unit. If you are getting significantly less then that, you may have some RF shielding close to the unit. Move the unit away from any large or metal grounded structures or equipment such as metal garage doors, water heaters, HVAC units, etc.
304198
You may have a defective unit.. Mine works at 12 feet away just fine and also I programmed the soundbar to my directv remote.. I don't even use the soundbar remote anymore. Hope that helps
666149
I didn't mount mine near the garage opener. Actually about 10 feet away, so it would illuminate a different part of the garage. Maybe it has more to do with the ability to see the blinking light when it is preparing to shut. In my case moving it more towards the house improved the WiFi connection.
1760030
We have a fairly large house and yard and never had an issue with the range inside or out. If you're going beyond ~75 yards I can't really comment b/c never tried to use it further than that. The problem with this device though is NOT the range...it's the delay you must suffer through between when you click to 'wake up' the remote and when you are actually able to deliver the shock. In my experience the delay was so long that the dog had finished doing the bad thing before I could shock him. I suggest not buying this model and looking for one that is always on and ready to work exactly when you need it.
1903828
Our old remotes still work with the garage door opener. There doesn't seem to be any connection between the device installed outside the door and the handheld remotes. We really love the opener, as we never need to worry about having a key to get back in the house, if we're out for a walk or doing yard work etc. Very easy to install, even for someone that has problems installing, like me.