what is the warranty? mine is 11 monrhs old, and it cracked .
1489036
I could not find a warranty in the installation instructions. Their tech support number is 1-800-721-9243, as listed on my instructions. Might try giving that a call.
1784908
Hi,Thank you for your kind message,Please note that if the outer glass is cracked, it will help to fix this,Should you require any further information, please feel free to contact us.Kind Regards
1354800
I would contact the company and explain to them about the bottom being cracked and ask them for a new one, on them!
1099335
i had a similar situation ,but my case wasn`t even a cracked , just a little bit on the side where you don`t even see it , but after i contacted seller and explained them , they just asked me for a pictures of the damage and Yes, they did send me a new one. I`d definitely give a 5 star for the customer service
2201708
Mine cracked this morning while I was washing it. I've always washed it by hand.
105184
I'm not sure but it has already cracked and needs replacing again. And I was extra careful this time.
2019115
Call the 800 number, you have a year to be covered, they sent me a new one, but that one broke too
57787
How old is the unit? If its over a year old there most likely is no warranty, if its under that time frame, is the screen cracked or broken? If so, this is not a covered item, if the screen just went out, that would be covered under a warranty. Hope this helps
853793
I think your best bet would be to contact the point of purchase. They should be able to help you with warranty questions.
322575
Is it still under warrentee? If so contact company. I have found even if things are under warrentee they may make you pay postage and it is expensive. This has long become a throw away society, sadly. They make it to difficult to get repaired unless you know of a local repair shop, then get an estimate from them. This may be the best way. Anything is fixable but they would rather sell you a new one!
1957570
Mine has a 1 year limited warranty. I had a piece missing on mine on the bottom corner, so it does not stay even not he counter. The only way I can get it replaced or fixed is to drive a long way to one of THEIR shops. So if you have any problems, I would check to see if you live close to one of the businesses that fix this brand. I would not buy this again.
147016
Well id ur reffering to the standard warranty you get with it is it 1year from the day you purchase it. Hope this helped
1819641
I bought mine new, less than 12 months ago. It has served me well to this point.
922305
Zyliss replaced ours after it broke in a month, the second one has a crack in it already too... They have stood behind the warranty, but I would recommend you buy the next model up that resembles the traditional Zyliss design, this one seems a bit flimsy.. Warranty is 5years according to their website.
891437
It is well past the warranty so that course of action is out. I believe you can contact the company customer service department and ask about repair - you will probably have to pay shipping both ways and the cost of repair. Check first to ensure it doesn't cost you more to repair than to replace.
1431777
I believe there was a 1 year manufacturer warranty. I'd contact the main company for more information, especially if it's less than a year old. Doesn't hurt to ask.
730921
Check the instruction manual. It has warranty information on page 11 and it seems to suggest that you have a 1 year warranty.