My dock worked for the first 4 months. Ever since it constantly mounts &amp; unmounts. I would like a replacement since it's within the year warranty?
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MANUFACTURER ANSWER: Thanks for posting your question here, Mickey! Thanks also for sending an email to support@plugable.com regarding the same. That is indeed the right way to do it! :) Thanks! Regards, Roze Plugable Tecnologies
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fannie lou, sounds like you got a lemon. I'd return if it was me. And regardless would return it since you already have docking systems. The charging issue is a known one, if you have older docking systems, it may likely not work. New docking systems will most likely work. That does suck. My attitude is that the Nano 4th gen is great for first time ipod users like myself (who will buy new docking stations anyway), not so good for existing users.
2253753
Yes... I had that port burn out after 6 to 8 weeks. They sent me a replacement under Warranty.
103745
I had a little trouble like you describe. I solved by making sure that the cable connection from the power source was securely seated in the dock. Push it in a little harder. That's what fixed for me.
1507747
Sorry, don't know as I never tried. I was very satisfied with the dock otherwise.
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it's best to contact, support.apple.com. and then click on learn about Apple universal dock
1495162
I honestly can't answer you. I don't use a dock or have one. I thought about using a Bluetooth speaker for it.
1012051
Yes, the model we ordered came with the dock. Not sure of the warrantee outside the US.
153037
While on the dock the regular power port is unused, so unless there is a deeper problem than just the power port I think it may take care of it.
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The app has been discontinued and pulled from the App store since the dock is technically no longer in active production. (this is per a response I received from Monster on the same subject)
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Thanks for your question. The dock on this amazing sounding speaker is permanently attached.
666057
hi! does any of you know if this dock is by any chance compatible with a 30g classic ipod?! i'm having trouble finding one that it is - all the info is very confusing. any input would be much appreciated.
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That is how I have it set up, worked fine until recently when a large amount of started being produced from one of the speakers- seems to be failing. I have not used the iPod docking station it comes with.
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I am not sure if its a defect in the base or not. Mine seats, goes into dock mode and charges every night. Wiggle it slightly side to side in dock to make sure it is seated properly. I've had this type of dock through a droid incredible,note 2, s3 and now s4 without problems. Best I can do. Good Luck.
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It's probably best to wait a few months. Hopefully ASUS does a redesign on the dock, it's junk and not a tight fit like my old TF201 w/dock.
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Not exatly sure what your askin.my port would not respond to any usb plugs...replaced the charge dock and now no problems
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My doc stop working completely and i had to send it back for a warranty claim. I bit disappointed as you would expect the dock to be rock solid