Why do so many people say they are receiving woks that are different than what is shown?
1504428
That was not the case with my order, so I would just place your order request and wait tillyou receive the wok. As with Amazon's refund policy, a return can always be done to correctthe customer's order.
1504429
I received exactly what I ordered, in excellent condition, etc. If people are not receiving as ordered, there has been a mistake on one end or the other. Check with the shipper.
1504430
T-Fal no longer makes the older 'Made in France' 14" Wok with Red Thermo-Spot and wide 7" Durabase; Amazom was still using the old photo/image and description. Now Amazon is using the newer photo/image and description of a T-Fal Jumbo 14" Wok which is 'Made in China' and lacks the Red Thermo-Spot and wide 7" Durabase. -note- The newer T-Fal Jumbo 14" Wok has a tiny 4" base [flat] bottom and imho should be used with a Wok Ring for safety. -cook-safe-my-friends- ~ RHF
1427955
Last August I ordered a set of pans for my son's wedding and received the nonstick pan. I returned the set to Amazon and expressed to them my disappointment in them selling a different item then pictured. The problem appears to be corrected. I ordered another set in December and received the pans pictured (no non stick pans). They are excellent pans and my family has been very pleased with them.
1416013
So far as I can tell, they are different vendors offering the same product. However, their promised delivery time is very different, so be sure to take that into consideration.
1238635
you purchased a different model or may received a wrong one, please show the photos to seller for checking.
876394
My purchase was of a brand-new set. I have seen both types offered so be sure to read carefully.
1960548
If the picture is not showing the wok it will not come with the ring. thanks
890522
Chris it appears that they are from different sellers. This probably accounts for the price difference.
880304
Yeah, they are from different kinds from different sets. you can actually contact them, and let them know which sets you like better, and they will give you more of that stuff.
1364320
When I ordered this item in 2013 it showed different figures and we got what was shown in the product photo. My guess is that the one it's showing now is what you get (that has been my experience when ordering items from Amazon).
85380
I am guessing that you are looking at two different suppliers. There are different prices for the same thing depending on who you buy it from.
381370
I purchased this item pictured and received something different. I received a spiral kneader instead of the "C" hook pictured.
173374
I bought this wok for my son and he returned as soon as he received it. He felt it was a round wok, hammered flat, making the bottom uneven. The Wok Shop was very nice and prompt in handling the return. My son went to a different site and purchased a spun steel flat bottomed wok, which he very happy with. FYI. I have had my spun steel flat bottom wok over 40 years. Be sure you get a Spun Steel not stainless steel. I hope this is helpful.
1419070
no. at least I have not noticed. It is a very good wok and I really like it.
1858924
Thank you for bringing this to our attention. I was just ready to pay good money for a product that is not as attractive, with apparently less capacity due to the indented bottom, and handles that appear to be less generous and that slant downward instead of being straight. Then I saw your comment and compared photos of the two side by side, and they are not the same. They must have changed the original vendor to a cheap Chinese vendor, and this is what you get. Wouldn't be surprised if this "porcelain" dish also cracks and shatters. Chinese products cannot be trusted. If anyone knows where to get the original pan recommended by Cooks/America's Test Kitchen, please let us know, because this is NOT the same pan. I have to wonder if all of these great reviews were for the original pan BEFORE they switched to the Chinese vendor and the apparently inferior product. UPDATE: I saw this pan in person at Kithen Kapers and do not know how Americas Test Kitchen could ever believe that lasagna can be cooked in this pan. It is small and shallow. Potatoes under the broiler? Yes, but enough for only 4 servings. Perplexed and disappointed.
959798
I've received the newer version and it came with a slow leek.Nobody have yet to respond back to me(VERY DISAPPOINTED)
1879895
I received the same thing. I would rather have received the one pictured. I'm not sure if Ace Martial Arts is even aware of there bad picture. Its a nice sword though.
1270223
I specifically ordered this mixer, because it showed one with large square beaters. I received a mixer with small, pointy beaters instead.