Mine arrived without the cup (Threaded piece on other end). Do I need to order separately or is that piece missing?
1490165
you can if you wanted to hurt yourself. You should have received 2 pieces in total: the bottom bracket and the cup for the other end.
192225
Mine didn't either. I'm planning to send mine back. Also the measurements are wrong in comparison to my old measuring cups. I feel like I got ripped off.
1808811
I don't know how to buy that cup separately. Mine came with the dish rack. Since amazon is the supplier, see if they can source it for you.
1238205
Mine also came in the tube. If yours was missing or you misplaced it I would contact Twelve South for a replacement.
817694
1st try to removing the cup. Hold the cup level in the palm of your hand then reinstall making sure that the cup is aligned properly to fasten to the threads by turning clockwise to fasten.
37392
Sorry Tidda, but I am just a customer like you and just provided a review for the product. You will have to contact the manufacturer or distributor of the product to obtain the part you are missing. I do not have that contact information.
1848823
The travel cup does come with it. The single cup brew side works great on this device and can be set with the timer as well.
1848829
I have ordered this coffee pot twice and both times it came without the mug,and both times i sent back to Amazon,need to shop someplace else I guess?
1089682
Hi jerry. Mine came with the milk tank. I guess you need to ask the vendor. if it got broken perhaps talking with DeLonghi or Nespresso is your best bet.
522324
We received ours (2) and they don't have the little coffee cups on them. We bought this one SPECIFICALLY for this detail, over other plain ones!
1589107
Nancy - you may have the same problem I did - when mine arrived a section of the stake was missing. It just wasn't worth the hassle to return it but luckily my hubby had a piece of pipe that he was able to attach using a liquid solder type glue.
1546667
I would try to contact the seller after you order the set I am sure they have a option to purchase the cups only. Hope this suggestion helps!
1753125
It came with one when I bought it last year. Unless they've changed the model, it should come with a removable metal cup.
1848828
I just had one sent to my parents and they did NOT receive the travel cup. It was also not packaged in a printed Hamilton Beach box within an outer plain box.
109043
Ive never seen one but I really haven't searched for one. I do occasionally reuse a used cup...demo of how to do this is on YouTube
1195905
There should be a bottom piece that screws off If this was not included in original shipment suggest contact Amazon for replacement
1195906
There should be a bottom piece that screws offIf this was not included in original shipmentsuggest contact Amazon for replacement