My Neorest 500 will not flush using the manual flush lever on the right as you face the toilet. My water is shut off due to a pipe breaking but shouldn't the manual lever flush a toilet that is full of water? My Neorest 500 will not flush using the manual flush lever on the right as you face the toilet. My water is shut off due to a pipe breaking but shouldn't the manual lever flush a toilet that... » Read More My Neorest 500 will not flush using the manual flush lever on the right as you face the toilet. My water is shut off due to a pipe breaking but shouldn't the manual lever flush a toilet that is full of water? « Show Less
1499596
This toilet doesn't have a reservoir tank on the back like most toilets use to flush it when the water supply is unavailable, so I'm pretty sure it won't flush until the water supply is back on.
1499597
it uses the pressure of the incoming water to create a vacuum that flushes, whichever button/lever you use. There is no tank of water, thus, if the water is turned off, it will not flush...that is normal.
1147789
No, I would suggest at least a five gallon vac. When the water level reaches a certain level in the vac it will sometimes squirt out the exhaust before it stops. If the toilet will flush, pour a 5 gallon pail of water into the toilet to forch water out without it refilling and that will lessen the amount of water in the bowl. If that works should be able to get by with a 1.5 gallon vac.
1259660
The water tank has not water in it but has a pressure mechanism in it that it creates a powerful flush like at some public restrooms. Also the toilet will not block up due to the power of the flush. Thank you for contacting me and you will enjoy your new toilet. Michael
90663
More than likely it is due to the possibility that the filter isn't completely twisted into it's locked position where it can't go any further. It's a half-turn affair that then AND ONLY THEN will finally allow the water to flow.Until the full twist is accomplished it has an internal valve that stays in the closed position so you can change the filters without shutting your water pressure off to the device. It's pretty ingenious really, just not very well explained. Been-there, done-that. I hope this helps you. Don, Columbus, OH
522321
If you are not pushing the handle the toilet should never be flushing. try adjusting and make sure your chain is not to tight.
1252133
Mary ... Sorry I did not really answer your question. The float is like the float in your toilet.It will raise and lower with the level of the water in the unit. It stop the fan if the unit runs out of water.The trouble I was having, is the tank would remain full and the unit would run out of water and stop.I contacted WayFair, and they are sending a new tank and valve. If I remember, there is a "shipping tab" on the float. That needs to be removed. I missed it the first time. it stops the float from moving. Mine is the water wont drain into the unit properly i must keep "burping" the tank to keep it draining. Hope this helps. Mary ... Sorry I did not really answer your question. The float is like the float in your toilet.It will raise and lower with the level of the water in the unit. It stop the fan if the unit runs out of water.The trouble I was having, is the tank would remain full and the unit would run out of water and stop.I contacted WayFair, and they are sending a new tank and valve. If I remember, there is a "shipping tab" on the float. That needs to be removed. I missed it the first time. it stops the float from moving. Mine is the water wont drain into the unit properly i... » Read More Mary ... Sorry I did not really answer your question. The float is like the float in your toilet.It will raise and lower with the level of the water in the unit. It stop the fan if the unit runs out of water.The trouble I was having, is the tank would remain full and the unit would run out of water and stop.I contacted WayFair, and they are sending a new tank and valve. If I remember, there is a "shipping tab" on the float. That needs to be removed. I missed it the first time. it stops the float from moving. Mine is the water wont drain into the unit properly i must keep "burping" the tank to keep it draining. Hope this helps. « Show Less
1496407
It's not likely the fault of the fluid master. I would suspect it is just reacting, as it should, to a leaky flush seal where the water exits the tank during the flush. It may not be sealing off tightly and, thus, permitting a slow leakage of the water in the tank past it and into the bowl below. As the water level slowly drops enough to a point that the Fluidmaster decides to refill the tank, you may be hearing it refill for a few seconds. If this is determined to be the problem, then replace the flush seal rubber washer or bulb (which-either your tank has). This is done without removing the tank. It's not likely the fault of the fluid master. I would suspect it is just reacting, as it should, to a leaky flush seal where the water exits the tank during the flush. It may not be sealing off tightly and, thus, permitting a slow leakage of the water in the tank past it and into the bowl below. As the water level slowly drops enough to a point that the Fluidmaster decides to refill the tank, you may be hearing it refill for a few seconds. If this is determined to be the problem, then replace the flush seal rubber washer or bulb (which-either your tank has). This is done without removing... » Read More It's not likely the fault of the fluid master. I would suspect it is just reacting, as it should, to a leaky flush seal where the water exits the tank during the flush. It may not be sealing off tightly and, thus, permitting a slow leakage of the water in the tank past it and into the bowl below. As the water level slowly drops enough to a point that the Fluidmaster decides to refill the tank, you may be hearing it refill for a few seconds. If this is determined to be the problem, then replace the flush seal rubber washer or bulb (which-either your tank has). This is done without removing the tank. « Show Less
1702488
It is the best and fastest flush I have ever seen other than a commercial duty toilet, and uses less water doing it. Maybe a diet change is in order if this is a persistent problem.
1775556
There has to be a way for water to go into your toilet bowl after you flush to refill the bowl...a small hose depositing a stream into the main bowl. That's that hose you connect to for the Kaboom system.
2027791
Without even checking there are two watchouts... the flush buttons are on the top (I personally would be frustrated every time I would have to negotiate my fingers to flush the toilet in such a tight gap and #2 you really should have easy access to the toilet basin in case you need to access a leak or malfunctioning flush mechanism...and if you are positioning this under a shelf, unless it is resting on pins, will impede your ability to lift the lid on that tank. It is a great toilet and does exactly what it says about the power of the flush and the cost savings. I am looking to replace my other two toilets with the very same unit based on its quality. Without even checking there are two watchouts... the flush buttons are on the top (I personally would be frustrated every time I would have to negotiate my fingers to flush the toilet in such a tight gap and #2 you really should have easy access to the toilet basin in case you need to access a leak or malfunctioning flush mechanism...and if you are positioning this under a shelf, unless it is resting on pins, will impede your ability to lift the lid on that tank. It is a great toilet and does exactly what it says about the power of the flush and the cost savings. I am looking to replace my... » Read More Without even checking there are two watchouts... the flush buttons are on the top (I personally would be frustrated every time I would have to negotiate my fingers to flush the toilet in such a tight gap and #2 you really should have easy access to the toilet basin in case you need to access a leak or malfunctioning flush mechanism...and if you are positioning this under a shelf, unless it is resting on pins, will impede your ability to lift the lid on that tank. It is a great toilet and does exactly what it says about the power of the flush and the cost savings. I am looking to replace my other two toilets with the very same unit based on its quality. « Show Less
843909
I had a problem with the flush handle assembly occasionally sticking in the down position after flushing. The water would continue to run until you pulled up on the handle returning it to the rest position. During this time it became hard to push. I removed the handle and cassette associated with it and shot silicone spray through the handle shaft into the cassette. Now it works like it was supposed to. I don't know if this is the source of your problem but I would hear the toilet running occasionally and found this lack of lubrication to be the problem.
464092
If you are referring to the type of unit that senses when to flush when someone gets up....I am not sure. My unit is in storage at this time, so I can't measure the height of the seat (the thicknes) for you..... But.....if your unit has a manual switch, there should be no problem as long as you have a toilet base that is oval in shape and has two holes that the old toilet seat used to be fastened to the actual toilet bowl. This unit just needs two holes for the long nuts and bolts that you use to fasten it down after you place your 'old' toilet seat on top of this riser. All fastens down with the nuts and bolts that go through the same holes as your normal toilet seat which is, now, going to sit on top of this unit when all is fastened in place. The thickness of all may cause any sensor to be unable to sense anything but that override switch would be the way to flush with this unit in place..... I am guessing that is what you are referring to......a toilet with flushing sensors being unable to sense when to flush with this unit or any unit on top of the normal toilet height.....
1009149
Yes it does. It flushes very well, but loudly. Also the water height in the bowl is too high. How can I say this.....a man's parts may get wet. I'm not bragging, as this complaint has been voiced by many.
1905044
I'm sure you already got your answer, but I wanted to add that we also have this toilet and Christopher's tip is right on. It does help to hold the handle down a bit for a longer flush for heavier jobs, but I'd definitely call American Standard - perhaps there is something wrong with the internal flush mechanism or water supply - maybe it's not feeding enough water back into the bowl?... Newer toilets do seem to be deeper toward the trap, but seem to have as less water surface area on top part of bowl, that's for sure.
507956
It is suppose to do both. However, it did not work on my toilet n the seller was a real jerk. Amazon tried to help me on returning BOTH units bought but I was so fed up with the seller I just counted the whole thing as a loss n NOT WORTH all the trouble the seller was giving me over the return.
1775553
You have to have a hose going from the nozzle on the float valve to the open standpipe, or there would be no way to get water to your commode below. When you flush, water should come out of this nozzle, and then quit when the float valve stops all flow.
651085
I've had no problems at all---works like a charm. I love it. Now, I'm amazed at how long other toilets take to flush---all that water gone. But, mine is used with the American Standard toilet--don't know why that would make a retrofitted not work right, though. Maybe you just got a bad one.