HP Officejet Pro 8600 Great hardware / Lousy connectivity software I have had 5 hours of wasted HP Help Center communication to resolve problems with error message and failed functions that all appear due to my desktop not always recognizing the availability of the printer and scanner. HP could not resolve the problems despite running their multiple diagnostic software programs. When working, the printer is great with superb features. I wonder if the HP has a problem when the desktop connects to the network via Ethernet while the printer is on WiFi? I doubt it since connecting the printer via Ethernet did not resolve the issues. Has anyone else come up with these problems (e.g. printer error messages while it prints perfectly) and potential fixes? HP Officejet Pro 8600 Great hardware / Lousy connectivity software I have had 5 hours of wasted HP Help Center communication to resolve problems with error message and failed functions that all... » Read More HP Officejet Pro 8600 Great hardware / Lousy connectivity software I have had 5 hours of wasted HP Help Center communication to resolve problems with error message and failed functions that all appear due to my desktop not always recognizing the availability of the printer and scanner. HP could not resolve the problems despite running their multiple diagnostic software programs. When working, the printer is great with superb features. I wonder if the HP has a problem when the desktop connects to the network via Ethernet while the printer is on WiFi? I doubt it since connecting the printer via Ethernet did not resolve the issues. Has anyone else come up with these problems (e.g. printer error messages while it prints perfectly) and potential fixes? « Show Less
1486994
my hp office jet pro 8600 is giving me network problems. Having just purchased it today I have spent the last three hours trying to get it to talk to my router. I put in the details it requires and it just keeps repeating incorrect password and fails to connect. Have no idea what to do next. Help
1486995
I have this problem on & off with our new 8600. Nothing else in the equation changes ... no moving the printer or computer or WiFi router, but every so often the printer decides it can't connect to the network. Then when I go back and re-setup the network connection it works again but this is ridiculous. I thought maybe it just doesn't receive a signal as strong as it likes but it's not too far from the router, and seeing others with this problem makes me think it's something else, like maybe the ipv6 issue mentioned above. I'm not sure how to disable that on my network though. I haven't tried calling customer support because they're never any help. Maybe someone on here will be though...? I have this problem on & off with our new 8600. Nothing else in the equation changes ... no moving the printer or computer or WiFi router, but every so often the printer decides it can't connect to the network. Then when I go back and re-setup the network connection it works again but this is ridiculous. I thought maybe it just doesn't receive a signal as strong as it likes but it's not too far from the router, and seeing others with this problem makes me think it's something else, like maybe the ipv6 issue mentioned above. I'm not sure how to disable that on my network though. I haven't... » Read More I have this problem on & off with our new 8600. Nothing else in the equation changes ... no moving the printer or computer or WiFi router, but every so often the printer decides it can't connect to the network. Then when I go back and re-setup the network connection it works again but this is ridiculous. I thought maybe it just doesn't receive a signal as strong as it likes but it's not too far from the router, and seeing others with this problem makes me think it's something else, like maybe the ipv6 issue mentioned above. I'm not sure how to disable that on my network though. I haven't tried calling customer support because they're never any help. Maybe someone on here will be though...? « Show Less
1181769
I had nothing but problems with this printer, ended up throwing away. Stayed with HP, got 8600 came out after windows 8 the 8500 was vista, never worked with Windows 7 or 8.
1660765
hp officejet pro 8630 is faster, wireless & boots up immediately when turned on; I had a 8500 pro, used it a lot, but the 8630 is the best so far; been using hp printers for years
258478
I was extremely unhappy with my HP4500. I have XP home edition and I kept losing the network. Worse is the way it goes through ink.
1590471
I am running it on Windows 7, Home Premium 64-bit, with HP supplied drivers. The printer works fine. The drivers are available on HP.Com .... I did not have any problem upgrading it to Windows 7.
410398
I can only tell you whant happened to me. I purchased this product to attach my HP Laserjet 4L to one of my laptops and then use my wireless connection to print from other computers and devices. I tried it with two laptops, one using XP and one using Vista. Bot computers created multiple occurances of Laserjet 4L in the printers file. At first my other computers were able to connect through the wireless and print. But when the computer swithced to a different Laserjet 4L file then I could not print from the other computers. I am not sure if the problem was with my versions of windows, my laptops, or this device. If you are using it for only one computer, it will probably work. I can only tell you whant happened to me. I purchased this product to attach my HP Laserjet 4L to one of my laptops and then use my wireless connection to print from other computers and devices. I tried it with two laptops, one using XP and one using Vista. Bot computers created multiple occurances of Laserjet 4L in the printers file. At first my other computers were able to connect through the wireless and print. But when the computer swithced to a different Laserjet 4L file then I could not print from the other computers. I am not sure if the problem was with my versions of windows, my... » Read More I can only tell you whant happened to me. I purchased this product to attach my HP Laserjet 4L to one of my laptops and then use my wireless connection to print from other computers and devices. I tried it with two laptops, one using XP and one using Vista. Bot computers created multiple occurances of Laserjet 4L in the printers file. At first my other computers were able to connect through the wireless and print. But when the computer swithced to a different Laserjet 4L file then I could not print from the other computers. I am not sure if the problem was with my versions of windows, my laptops, or this device. If you are using it for only one computer, it will probably work. « Show Less
396042
I'm having the same problem with 14 month old printer. Seems as if thousands of users are having this issue. HP not responsive about it. Avoid this printer.
755248
Do not understand your question, so I can't help, sorry. I've spent hours on the phone with HP AFTER I had to send the machine in for a new hard drive. Talked to the repair folks in Indiana and customer service in India at length. And this machine still functions poorly. That's all I can say.
865411
I couldn't get the tower to work properly from home. It worked just fine at Data Doctors and with their monitor and their printer. I sent it back to Amazon because after many different tries Data Doctors couldn't get it to work from my home. My monitor at home would show the start screen but that's all. I couldn't connect to the internet from my home. I didn't try my printer because my HP printer was not compatible with Windows 8. I hope this helps.
592493
Donna, I had many problems making it work with anything wireless. I'd go through long, involved resetting the device with HP support and it would work for a day or so then stop. Repeat the process for another days use. I finally gave up and just use it as a USB printer. When the expensive ink cartridges run out, I'm throwing it in the recycling. Without a doubt that will be its finest moment.
1197745
I tricks the computer in thinking that it is still USB connected. I takes a minute or so, to auto-connect to the printer when printing. I uses an IP address to talk to the Print Server I assigned 50 to mine. I have a HP all-in-one and it works great.
791856
This printer's inability to handle card stock is a known issue to HP. Their forums are full of 8620 owners that can't print card stock or photo paper. I have tried the software solutions suggested here and on the forums without success; the printer always gives me a "Paper Empty" error. My opinion, they used cheap material for the paper rollers and they aren't as sticky as they ought to be.One thing that may work is to clean the pick roller, which is the roller that grabs the paper off the stack. It's underneath the printer, and you'll have to turn the printer on its side to clean it.But really, all that should be unnecessary; HP just blew it this time. This printer's inability to handle card stock is a known issue to HP. Their forums are full of 8620 owners that can't print card stock or photo paper. I have tried the software solutions suggested here and on the forums without success; the printer always gives me a "Paper Empty" error. My opinion, they used cheap material for the paper rollers and they aren't as sticky as they ought to be.One thing that may work is to clean the pick roller, which is the roller that grabs the paper off the stack. It's underneath the printer, and you'll have to turn the printer on its... » Read More This printer's inability to handle card stock is a known issue to HP. Their forums are full of 8620 owners that can't print card stock or photo paper. I have tried the software solutions suggested here and on the forums without success; the printer always gives me a "Paper Empty" error. My opinion, they used cheap material for the paper rollers and they aren't as sticky as they ought to be.One thing that may work is to clean the pick roller, which is the roller that grabs the paper off the stack. It's underneath the printer, and you'll have to turn the printer on its side to clean it.But really, all that should be unnecessary; HP just blew it this time. « Show Less
14336
The installation on my windows 8.1 update machine was not smooth at all. The computer recognized the printer as a USB device but would not communicate with it. After 2 calls to tech support, the problem was escalated to their second tier support desk. The tech there was excellent and spent 1/2 hour working on my computer using remote access. The problem was printer drivers not loading and the cause was the 8.1 update load. After finally getting the computer to recognize the QL700, he had to do a firmware update on the QL700 as there is a known problem using it on windows 8.1. He also had to do a sneaky install of the QL700 driver as if it was a LPT1 connected device and then disable it so that the USB configuration would be recognized. A convoluted process that the average user would never figure out without help ! I can't tell if the cause is a shortcoming in the QL700 or just another Windows related problem. I suspect it's both.
1193424
Brad, I use a pc (dell) and a HP office jet pro 8500 wireless printer. You would be more informed by ??ing Memorex on this. Sorry that is all I can suggest.
1562926
HP's page says "manual" duplex, "driver support provided." I have no idea what that means. Perhaps that you print all odd pages, then re-insert and print even ones? Not convenient. I know from experience.
191127
I had the same problem for months until on last week until I traced the cause to Hewlett Packard's printer driver included in a bundle of programs that came with the printer. I downloaded a specific driver for the printer, deleted all the other rubbish.HP customer service treats people like idiots.I bought another printer.
686988
Mine intermittently does the same. I have to switch it off and then back on, sometimes a couple of times. Eventually it reconnects, but it is very frustrating especially as HP has nothing about it on the website.