my case i lost all remotes ?
1524491
Should still work fine. In my case, the directions the directions actually tell you that you will have to reprogram your previous remotes after programming the new one (I missed that and was perplexed until I re-read the instructions). So if your starting from scratch I think actually better off.
1706043
The remotes I purchased did not come with a manual or any notification of tech support. I looked online, found the manual and printed it.
1514578
No. Can anyone tell me where to get another remote. My doesn't work at all any more. What a pain. It never worked well to begin with. Love the sound bar though.
873688
Email the company. They will send you one. They also forgot to send the remote with mine.
1085805
First you need to separate the old case in half. You need either a small screw driver or a small key will also work. Pry it open near the key ring hole. Do this to the old and new case. Then you can remove the electronics and place them in the new case. Finally, then you snap the new case together.
1582712
I purchased at Logitech remote that handles all my media; TV, IPod, Blue Ray player & my sound system for the TV as well as other options I do not have.
393475
Mine don't have any buttons nether, everything from remote control and very convenient
256364
Reset the genie start over with the new remote and yes the lost one will be ususelessless
902069
I am having the same problem. The remote died about two weeks after we set the system up. I thought I was incompetent with the learning mode because I could not get it to work. I guess we are lucky that the buttons work.
2145045
That would sound logical. My remotes didn't work then I replaced the board then my remotes started to work again. The manual open button in my garage always worked though. Be sure to order the correct circuit card. Some cards like very similar.
1025119
I had no issues with the one I got. I was able to program the remotes as per the instruction manual. The new board fit exactly where the old one was. Sorry to hear yours may be defective.
369165
Sorry to hear that. All my remotes did work. I would go to your account and under your orders select the option to return or exchange. I am sure they would be happy to replace them if they are not working.
142436
I received a remote with mine. Unless things have changed since I bought mine, there should be a remote.
853249
I would call customer support on the issue. Seems like you received a faulty remote :/
2047594
I am controlling 5 devices 3 were in the cabinet. In order to do this I had to set it up through myharmony.com where you need to add the devices and an activity. Then all of the external devices showed in the remote. Make sure after this is done that you resync the remote and hub. I belive the solution is with myharmony.comNote the position of the hub in the cabinet is very important. I found on the top of the directv box on the bottom shelf was better than on other shelves with other devices. Try moving it around. Sometimes simple is better!
1443667
Check the obvious stuff first, make sure all plugs are plugged in properly and that your remote has fresh batteries. Turn on tv manually, then you'll know if it was your remote. good luck
268594
I can only assume that your programming has been corrupted. You should try re-programming the remote or call your original installer who programmed it who may have the program backed up and would only require a reload.