Will I actuly receive a black cane? The cane shows up as gold on my check out page.
1524529
When shipped from Quality Medical Inc, you will receive the Black Carbon Fiber Cane for this listing.
1605585
The one I bought is black. Very handy cane to have, especially if you travel.
801841
I think it depends on the seller, our buyers have been able to use this option on our check out but another way is after placing the order there will be a link within your order "contact seller customization request"
1592427
The one I purchased came with the gold signature tag and code, just like when you purchase in the store.
1531618
I was told by an Amazon person I chatted with just a while ago, that if you go to where they show all the colors and pick that color, and then put it in your cart, that is the one you get. We will see. The picture showed the purple one and that's the one I put in the cart.
1706228
I would simply call whomever you ordered them from and tell them that one of the canes is defective and you want them to exchange it for a new non-defective one. I have used my Hugo quadpod cane for over a year now and it is my favorite cane. Yes, it does not always stand by itself when on carpet or on non-level floors but from the reviews I have read, none of them do so. I would not want the cane to be any heavier or else it would be too heavy for me to use all the time. I like mine so much that when my aunt was told by her doctor that she must start using a cane I bought one for her. I had my aunt try out all of my canes and she also preferred the Hugo Quadpod. Good luck.
997634
We can only see on our end the one with Mario kicking the planter, that would be the one you would receive, we can also add any personalization to this image just add that to the gift message box upon check out or contact seller after order is placed, thank you for your question.
1484630
When I ordered this several months ago, I received what the picture is showing and not the golden type but Amazon then sent the correct one when I contacted them. You may get lucky if they've corrected the problem in their system and receive what the description says but if not, Amazon will correct it for you.
1743337
Hello Lisa,If you do not provide customization at the time of check out, you will receive an email shortly after the order is placed asking for the customization. Let me know if their is anything else I can help you out with.Thank you,Lauren
577156
To the best of my knowledge, I received the cane as it was shown on the website. I have not checked the brand but it works well and easily fit in my carry-on.
1419952
The one we received was black. We were expecting gold because of the picture, but hoping for black. Luckily, it was black which matches our other hinge.
1592426
Mine came with a gold signature tag and code, but you might want to check with the seller to make sure the tag is intact before you commit to buying.
303525
I really don't know as I ordered the cane for a relative. Sorry I can't help you
706644
I guess BA indicate the color of this dispenser - Black. So you might get a dispenser in different color.
1238904
That was confusing to me too. But the color I clicked on, and then went to checkout, was the color that arrived even though you don't see it anywhere on the order.
1420195
How discouraging. The same thing happened to me. I ordered a Black one and a silver one came. I just requested a replacement. Let's hope they get this right.Any luck on your end? Did you get a black one yet?
1607042
Mine is identical to the picture, I did not realize it came in different colors. I would imagine you should be able to get what you want by asking the seller directly before placing an order.