I just got this and can't seem to drink directly from this mug. I took off the top (thin) cap but no liquid comes out. Am I doing something wrong?
1498366
I had the same issue at first. I still don't understand what the top cap is for. To drink out of it, unscrew the whole top. Where you pour the water in is also where you're supposed to drink.
1498367
The Stainless Mug with Tea Leaf Filter features a Tea Leaf Filter for steeping fresh tea right inside the mug and stops tea leaves from flowing out while drinking. http://www.zojirushi.com/app/product/smjte
1498368
You have to unscrew the top, you can't drink with just the thin part removed it's not designed to work that way. The purpose of the elaborate top seems to be to allow for expansion from steam from hot liquids while preventing leakage, not for drinking through just the thin top. If you follow the cleaning instructions, you'll see that there's a rubber plug of sorts that would prevent any liquid from coming through.
1498369
The top cap is just easy access for cleaning. You'll have to unscrew the cap to drink from the mug, I usually just leave it unscrewed and set it on the top of the mug when I'm using it. It'll still keep warm that way, but it's much easier to drink from.
1420352
Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck. Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that... » Read More Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck. « Show Less
1254972
I totally disagree with other that have answered. The pour is slow. So slow, in fact, that pouring out of the lid into a mug results in a guaranteed mess. The pour is too slow, which causes liquid to trickle down the sides of the thermos.. every.. single.. time
678926
I got this specifically because it's designed to drink right out of the Thermos instead of using a cup. There are other similar models that have a cup though, so you should be able to find one you like :)
885482
Yes, I have had trouble getting the cap off. I will try the suggestions listed below. Thank you so much.
1048238
I own one of these. I also had this problem and read a review describing this problem= the hole in the bottom is too large, allowing the water to drain through before it can "steep" The other reviewer used one of those coffee stir straws inserted along the side into the hole to take up some room and make it drain slower. Possibly a skinny tip bamboo chopstick inserted would work, if you don't want to run all your coffee over a soft plastic straw.
1581317
Keep turning the lid counter clockwise and it will come off. It has a little resistance to show when in the open to drink position. You just turn past it and the lid comes odd.
98408
You're supposed to drink from the mug, it's a travel mug. Just very hard to get it open to drink from.
2142408
I normally drink from the mug. However you need to be careful for hot liquid as It will be Very hot. Its opening in no bigger than a regular glass. It could be a little sharp but for me is perfect. I have never had an issue to drink out of it
518557
wow i don't now i didn't had a problem with my mug just yet . it has been working well for six months now. sorry
231018
Make sure you get the carafe directly under the basket all the way in. It's a little stiff at first. If it's not all the way in the shut-off valve may not allow the drip/brewing. Otherwise I can't imagine what's wrong.
972818
Did you drop it or anything of the sort? It is a wide mouth open bottle top so there should be no issues drinking out of the top.
1914785
The coffee is hot but not too hot to sip after pouring a cup. Also, if the carafe leaks around the top, contact Cuisinart and they will replace it. At least they did for me.........
1271375
I just take off the lid to drink. And I think that the cap on the top should not be opened, maybe it's a gear for heat insulation.
847434
Your mug is definitely defective. It should not leak at all. I would contact Amazon customer service describing the defect and ask them what to do. If they cannot help, contact Contigo customer service by logging onto their website.
566072
That is an excellent question, and as a beer aficionado I like the way you think. You CAN unscrew the top from the cup portion. I don't know that I would put liquid in there, tho. I just looked at the underside of the lid and it looks like some small pieces of the internal portion of the lamp stick out in various places. Also, you'd have to unscrew it every time you wanted a drink and then screw it back on again to have your beverage be lit up. What a pain to get to your beer. Might I suggest using a bottle or can coozie with a small, skinny glow stick tucked in the side? Beer on.
637852
I have not encountered any problems with my Capresso. Not exactly sure of your question. Just a few thoughts that may be of help. If water is not coming down from the tank into carafe, make sure no objects or inside the tank blocking the process, such as a bean. Check to make sure the filter system is in correctly or remove it. Finally, contact Capresso. I have had a number of Capresso brew/grinders from them and they have always taken care of any issue I had. Which was usually me causing the problem, lol. As to all grinds not being water infused, don't forget to adjust the grind (at container) to coarse if using darker oilier beans. Or reduce the aroma level which will grind just a little less for the cup setting. I know I sound like an ad, but don't give up on this coffeemaker. We love coffee and this is the best machine out there for the price. A plus is the easy clean up. I am not a strict coffee afficianado, so I do use a paper filter.