My toy box is missing the shocks that hold the lid open. Will you send just those?
243841
I'd like to know the same thing. We had one break off shortly after we assembled it. It works fine with one, but two would be better. We definitely like the toybox.
243842
Send it back and get something else. This toy box is cheap. I sent 2 back before I gave up.
938865
I didn't receive 3 boxes and I'm really frustrated. I just got this in the mail and only got 1 box. I will be sending a complaint as soon as I can leave a comment for the seller.
1267334
I haven't checked yet, I unwrapped the box to ensure the pieces didn't look scuffed or used, and they appear to be in good condition so I'll have to check. Most toys don't include batteries, and if they do, they're the kind with barely any juice so you'll want to buy some.
1905449
Send a picture of the damaged toy to the company. They will send you a replacement.
936096
Unfortunately, I don't have the boxes anymore. It might be in the description of the product or I would ask the seller .
1476187
Unfortunately, that is a huge negative about Amazon. They do not ship replacement parts. There are a lot of horror stories about that. Amazon wants you to send the whole thing back, if it's within the time allowed. I had the car shipped missing the nut for the shaft, and they made me ship the whole thing back. The thing would not fit in the box because the wheels don't come apart once you snap them in. In any case, you may have to rig something from home depot. By the way, I bought 3 of the cars, and after over a year, they are still the kid's favorite toy.
1836511
I no longer have the box. But here is an email address for the Norpro company: sales@norpro.com
2211497
Hey ... I'm so sorry that I can't help .. Cause I have never open the box .. I have it at the storage ... Good luck !
1013150
If your lid is missing I'd send it back to the people I bought it from.Don't keep something that has parts missing. I bought my sister one for Christmas and it works fine I couldn't tell you how the pause works. Hopes this helps you.
1374362
Okay, I do apologize but in looking through our inventory the supplier did miss pack all of our units. we are having to pull the inventory to send back to them. I can see about sending you one more of the box of 16 and this should round out what you were shorted between the two boxes. What is your order number?
812119
Hello! I put all into the box.and i pay mutch more to send this object back.
1397484
If I still had it I would send it to you, otherwise I would contact Amazon or eHome Products- there's a link.
567193
Sorry but I no longer have the box - your best bet is to contact the manufacturer
594504
My purchase was a gift to family far away. I only saw it by Skype! Sets usually list contents. Have you checked? It might be easier to contact the toy company and see if you can order spare parts. Sorry I'm not more help.
2280454
Need to get ahold of Home Source Industries. Received an order from them and parts are missing on Tall Oak Microwave Cabinet.
614982
Sorry, I never opened the actual boxes, I wrapped them in the boxes. They were for my nephew.
863753
I had the same problem the last year! I only got one box. It said 2 of 2! But when I called to Amazon they send me two new boxes 1 and 2 in only 3 days because I have my son' birthday Party at home.Scott Bueling I need to ask you something please can you send me your email to my email ? My Email is jesaor22@hotmail.com.