I received this product, put it together, and it is missing a shelf. How can I get a replacement shelf?
1505400
I would get a replacement. You paid for all of the pieces, you should receive them all.
2195480
Hm? The one I purchased was completely assembled. I suggest you "contact the Merchant" thru Feedback on your recent Orders page... --GBJ
1588579
There is nothing to assemble. Check the diameter to see if you can tip it into your cabinet. My corner shelf is open and in the pantry.
2121720
I ordered this rack and 3 times, yes 3 times it was shipped missing pieces! I am not sure where to get those other parts..... sorry!
1162330
The bed I received had all of the required hardware included. If yours was missing pieces, you could contact the company for replacement parts or visit your local hardware store with your instructions to get what you need.
1879822
If you write to Kohler, I'm sure they would send you a shelf. If not, a local glass place can make you one if you give them proper dimensions and it shouldn't cost too much.
1927862
I am so sorry I saw a small pkg with tools to put it together but I can't remember what exactly was in it. The manufacturer is very nice. I would encourage you to contact the seller and request a solution to fix it. I am sorry but the desk is really cool I bought it for my son and he is really enjoying it. Good luck
1498734
Had the same problem/question. Not smart enough to ask online so I just built a shelf.
867398
Great question. I called and asked for 2 extra shelves and they sent them to me free. I am not sure if they will do that for everyone because I did have a problems with some of the pre-drilled holes not being drilled. So, they may have been more generous with me because of that. Perhaps you could write them directly.
1850967
I would check the desk and the hardware. I got mine with bad pices missing hardware. And it was a nightmare to build. The instructions where poor and horrible!! I wish I had to retunred it. one of the drawers dis not. So it missing the top drawers!! Horrible purchase. Anyway. you can post your email and I'll send ypu a copy of the instructions
195072
In this case you would have to contact the seller thru the amazon site. Since you bought it from a particular company and they did not send what you require to put it together, they need to send it to you free of charge. Go to your orders at amazon and find that particular product/order. To the right there should be an option to contact seller.
153649
If you purchased it new, it should come with all the hardware you need. If not contact seller for replacement of the missing items. Beyond that I assume you can check the instruction booklet to see how to order replacement parts or go to a hardware store and wing it. Sorry.
946161
Brod & Taylor sell a shelf kit on their website. You'll need to dig around a little to find it. It's not cheap.
1399181
You don't have to worry about the shelf being removable. My table came with no shelf. At first I thought it was missing, but there is no mention of a shelf in the instructions either. But the missing shelf is the least of any worries you should have. I can honestly say that this is the most pathetic piece of particle board garbage that I have ever had the misfortune of buying. Many holes didn't line up. Globs of dried glue on the finished surface (corners), missing hardware, and some small cracks in wood pieces. The instructions were pretty good though. Took over 2 hours to put together. Too much trouble to take apart and try to piece back in the box to return. A total waste of a hundred bucks. :-(
790606
Sorry, I sent it back, they forgot to send the hardware to put it together. An email to the company went unanswered.
103235
Hi,I wish I could be more helpful but I haven't even opened my purchase cause I'm decorating my office. Perhaps you can try ebay to find the other part? If you can't find it, maybe purchase the whole thing from a place like ebay cause it might be cheaper. One thing though, I was shocked to see how big this book stand is. If I had paid attention and looked at the dimensions, I would not have purchased this. It takes up too much room. I may even return it. good luck!
500655
I don't even have mine fully put together because I didn't receive the hardware. I sent the company an email and they sent a bag of hardware but was still missing the right ones. If I can find some this weekend to fit I'll let you know.