I received my kit and the pen light does not work well even when I press it down to activate the light it doesn't stay on longer than a second. Why?
43347
The short answer is because you have purchased a low quality product. The longer answer likely has something to do with the connection being made when you push down on the stem (?) of the pen light. Try moving the entire carriage either forward or backwards using something stiff, yet soft enough (so as not to damage the light).
43348
Mine still works. It is not bright at all. And it's tilted now from being in my pocket. I have to hold it at a certain angle and very close to the pts eye because it is so light. I just use my floor's flashlight. Really the white organizer and scissors is what I use daily. And I love it. It fits into scrub pocket, absorbs any pen leaks and keeps everything upright.
43349
You should press the clip, and see is the right zone of contact. The light is not very intense but enough to examination. I hope to do help you.
43350
Pen light is not great. Had to keep cleaning the contacts with an eraser and still not great but not why I purchased the product. The pocket organizer keeps lab coat clean, scissors are nice and work very well.
1507564
Of course double check the cartridge; tap gently several times on the end of the pen; make sure the tines are aligned. I wish you luck. Let us know.
649394
The light should stay on. ..could be from a dead battery, make sure to take the battery out between using otherwise it will die really quickly.
497298
I agree with the first two answers; if you are sure the battery is fresh ( confirm with meter or another light), the polarity is correct, and the cap is tight, then you probably were one of the few to get a defective one. The switch, a solder connection, or the LED/driver assembly could be bad.
2052861
Did you install the driver? If not then do so. Did you put a battery in the pen? Did you click the pen on?
84669
My pen works ok. You may try to dip the nib (not the whole pen) in water for a while and then let it dry. The ink always flows better after that.
1873688
That happened to me about a month ago. Amazon was great and advice me to return the defective product. I bought a different brand of lamp now and it's been working great. Good luck.
1973604
Return the item. I had the same issue with the light I purchased or call Amazon.
1349613
You have to email them and tell them what's going on with your kit you purchased and hopefully they can help you cause they didn't realy want to help me that much when I emailed them I got a bunch of excuses on why I'm haveing the problem I had and mine were with the light flickering so good luck hopefully they can help you with your problem your haveing
272833
My pen will work for 2-3 hours. No more. The battery seems to have a memory affect. When it shows ½ charged it will work for 30 extra minutes - max.
1505863
I had the same problem. Bought mine through a different source who send me a new AC adapter (the part of the cord which plugs into the wall). Light works perfectly now.
680829
I dont know! I had mine with the same problem. It seems like the switch got broken because it feels kind of loose compared on How it was before. Mine It also got water inside. Did your flashkight got water inside too? I have not tried to fix it yet.
1927867
Well Ive bought the pen and there for me had been no play I suggest you send it back in with packaging and all and get another one that is Tacpen2 if there still is a play get something else.
344817
Hi , mine is working very well . I put to charge , the light is off when is charged . I'm using mine 6 months and bought more 3 . Maybe yours came with something wrong
917494
Sounds like low batteries try installing new batteries. My have to reset if batts are OK, press in reset button with ball point pen
2190192
The light turning off indicates that the pen is fully charged. If you are unable to get the pen to work even when it's fully charged, then please write to service@huiontablet.com and ask for a replacement. Hope this helps.
1952222
I just received the lamp, I have plugged it for 15 min but it doesn't work, I could see those orange colored LEDs for the dimmer and I could change them dragging right-left, however, the LED lamp itself doesn't work