are the indicators working for anyone? Used one of the brushes for 3 months now and the indicator still looks the same.
1495030
I don't think they are indicators....just blue bristles that look like indicators. I also don't recall the product marketed with indicators. I just go by the shape of the brush heads...they eventually loose all shape wear out and are not effective anymore...hence...time to replace. hope that helps.
2261845
I have the same problem. The old brush stays on, the new one doesn't even click into place and detaches immediately. I try to hold it in place but it is a real hassle. The old one worked fine. Not sure what or why changes were made.
112076
I have had the brush for approximately 6 months and am happy with it. No bristle loss and the emblem has held up so far with no fading
48027
If you are using the brushes I bought then it is because the brushes are defective.
1633175
I've only used the face cleaning brush so far. I have been using it for 3 months, and will probably look for a new cleaning brush soon, some of the bristles are starting to be a bit out of shape.
2111574
If you have tried the suggestions from others who responded to your question, I would contact the manufacturer. Be sure the brushhandle is fully charged and the brush is attached fully to the handle. They only last about 3 or 4 months before being replaced if you use the brush even once a day then gradually slow up in rotation. This is the signal to replace the brush.
1763792
Yes I am getting inconsistent communications between brush and the display unit; tried replacing batteries in display unit, and charging up brush, but no solution. The brush unit still beeps and pauses at each 30 second interval.
1987325
I have to press the reset button too. I also clean the brissels of the brushes. I found that this helps me not have to reset it as often. I still haven't figured out how to use the attached brush.
1303250
I just recently purchased the brush, so I haven't had to change it yet. They recommend changing it every three months.
1175756
Hi! Is it all the brushes or just the large brush? My fan brush shedded a lot but I didn't have issues with any of the others. With the large brushes you can literally brush them with a hair brush to free the loose bristles and then shake them firmly a few times. If its ALL the brushes, you might have gotten a bad batch. I would suggest contacting Amazon or Shany to see about a replacement set or refund. Hope this helped!
2205593
I have not had any problems with them so far.(knock on wood!!) they seriously are the best brushes!!!!!!
1933897
My brush has the deep clean mode. I'm pretty much stuck on the daily clean mode, which seems adequate. The buttons, flashing lights, lots of overkill. Or maybe I'm just old.
906776
I have the original paperwork and there is no info regarding replacement parts, I also did a web search w/ same results. The price Amazon has is probably the price it would cost to replace & ship the brushes. I'd get a new one (they're a little quieter as well). Sherry
1851985
No I have not. I have washed all of my brushes many times. I have never had that problem.
81390
I had one like this and it only lasted a few months, and the brush kept falling off. Previously I used this brand and had no problems. I think the other one looks like a newer model, maybe better?
1813324
No That part of it works well. I only had my brush for 5 months and it stopped working. I have to send it back to the manufacturer and they will fix it or replace it. I have to pay to send it back.
2028139
Hi Elizabeth, I am sorry I am unable to answer that question. I just ordered a new brush forn one of my older clients because they definitely needed a new one. the new one work great. Sincerely, Barbara W.