The light on top was alternating red/green, batteries are fully charged &amp; inserted correctly. Now, I can't get it to work at all - any ideas?
1494990
I've had 3 of these which worked for a while before I wound up throwing them away. Longest was about 1 year. Common problems were (1) uncontrolled pumping the entire soap reservoir out, and (2) not pumping anything while the motor was running. Sometimes the second problem was cured for a while by washing and gently pulling on the small button on the lip nasal while manually pushing the pump button. Others have had success with a lighter weight soap or running only water in the dispenser to try and clean out any build up of prior soap, if you can get it to pump at all. Unfortunately, while I really like the unit when it worked, I finally gave up on the product and am waiting for a higher quality unit.
1431717
It may seem trivial, but ensure that your batteries are charged. I had thought that the new batteries I received were charged and had a similar things happen. Once I recharged the batteries everything worked fine....definitely user error on my part.
866282
Make sure battery top is put on and turned to match arrow. Mine didn't work either until I figured this out
1865495
Certainly sounds like you wired it correctly. Just remember that LEDs are polarity sensitive, so make sure your positive is on the red wire. If that is confirmed, then I have nothing more to suggest.
1518747
I have two different Streamlights and each one was different . Try putting the battery in each way till it works and charges properly. sorry I can't be more positive.
868631
We didn't have to do anything special to turn it on. Did you charge the batteries all the way before putting them in? Sometimes a low charge can make electronics a little wonky. Other than that my only suggestion would be turn it off, remove the battery, reinstall it and turn it back on to see if it resets.
2151015
i did same thing at first, & was sure I installed battery right. In frustration, I flipped battery opposite direction inside flashlight & it worked fine. It stil seems backwards to me, but I LOVE, LOVE, LOVE this flashlight! If yours still won't work after installing battery in all directions, then it must be a defect. Hope it works for you. It's the best flashlight I've used!
631381
Same happened to me. In my case the new X4 worked the first time, i.e. I first turn on the RC then I connect the battery in the X4 and the RC light indicator turns green.
1772122
That is odd. Did you let it sit for a while? I remember blinking lights for sometime before the constant green light came on.I'd contact Amazon or the manufacturer to see if you can exchange it. Personally, I love mine and even gave one to my best friend for her birthday. I use DuraCell batteries.
728994
I don't know, you might have a defective unit. My green light is on all the time and the battery has never had to be changed. I've had it for over a year. You might want to have your outlets checked too. You may have a short in that specific one you are using. Try using another outlet if that does not work, get another unit. I hope this helps.
460587
Although I read about this sort of thing from some other reviewers, I did not have this problem. I added the charged batteries, turned it on, and it worked. I don't know if there's a remedy other than exchanging the product. Sorry.
2128631
the red light never comes on-it is not charging the battery-the green light comes on and stays on-I have carefully checked all of the connections and can not find anything that is not connected or is loose
1921238
Maybe they updated the LED to green, but my has a red LED and it works just fine. You should email tell and ask them what is going with your unit.
300343
I think it's when you turn the power on and the light is red instead of green. Just happened to me. I changed the batteries and the light turned green.
1232109
Sounds vaguely familiar.If you press the button, does the light turn on at all?Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries?If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source?If the former, then I suggest switching to the latter to avoid the problem. I suspect it's an issue of the powered cable touching part of the light it shouldn't if you're not inserting it "cleanly" into the charging port, tripping a protection mode. Sounds vaguely familiar.If you press the button, does the light turn on at all?Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries?If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source?If the former, then I suggest switching to the latter to avoid the... » Read More Sounds vaguely familiar.If you press the button, does the light turn on at all?Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries?If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source?If the former, then I suggest switching to the latter to avoid the problem. I suspect it's an issue of the powered cable touching part of the light it shouldn't if you're not inserting it "cleanly" into the charging port, tripping a protection mode. « Show Less
7660
No, the LEDs should light. Try reseating the batteries, sometimes they don't line up right. They should light red initially then change to green after they are finished charging.
632439
I charged mine and when i went to sync it the green light stayed on. No matter what i try i cannot get it to beep or flash, light just stays solid green. I will be returning it.