I just bought of these and it seems like the holes to assemble the drawers weren't drilled in large enough, can I get replacement drawers?
1507577
I believe I used a screwdriver and just applied a bit of force when I screwed everything in. I think they are just predrilled a small bit and you have to do the rest. If you break them while assembling, contact the company and tell them what happened. http://southshore.ca/en/contact-us Canada and United States Tel: 1 800 290-0465 (customer service) Tel: 1 800 463-6090 (general information) Fax: 1 877 586-5339 7 Days / Week Consumer service hours of operations : Monday to Friday from 8:30 to 7:00 Saturday from 9:00 to 5:00 Sunday from 10:00 to 5:00 (Eastern time zone)
1299034
The previous answer is correct. The drawers don't come all the way out. It would tip over if they did. I needed a small file, so I don't fill it completely, and I'm very pleased with it.
2066326
Mine were good. Try e-mailing the manufacture maybe they will send you replacements. Or you can try Home Depot or Lowe's I'm sure they will have something suitable.
1085388
Probably not. One of the drawer fronts on my initial delivery arrived damaged...a simple part to replace, but the manufacturer (more than likely a US distributor of foreign made cabinetry) was only equipped to replace the entire unit, not an individual part.
1148900
I can think of three possibilities. One would be obvious, if you pull the drawer baskets too far out they will fall. The second more likely reason is that the unit is not assembled tightly. It is very important that each of the connectors at the corners of the frame are inserted completely into the frame pieces. We have a total of 10 of these units and I used a hammer to get each one completely assembled. This makes the width of the unit minimal which will allow the baskets to slide in the tracks. The inside of the opposing tracks should only be about 1/8 inch wider than the basket and they will stay in place. The final possibility that I can think of would be that your side supports are bowed out for some reason. If you lay them on the floor they should be flat. If they are bowed out in the middle the drawers would fall out. Depending on how bad the bowing might be you should be able to straighten them out and they should work fine. Hope this helps.
54814
Hi, my model number is different than yours however when I put my model number online this drawer was suggested for a cheaper price. I took a chance and it worked out fine. you can always send it back if it does not work.
2138043
There were 2 sizes of screws that came with my knows and they fit but my drawer weren't that thick. if urs don't u should be able to buy 2 in screws at lowes or home depot very inexpensive
1823647
I didn't either so I cut dados/slots in the sides of the cabinet to give just enough clearance for these guys to fit. Only ended up being about 1/4" deep + the existing gap between the drawer and cabinet side walls. Is that an option on your project? Good luck!
1214085
No. That's the mistake I made. The notches in it aren't marked far enough back on them to "break" them to fit a 15" long drawer, so I used a hacksaw to help break them the correct length. It worked just fine. It was better than having to return them or pay a higher price. I've used them for several months, now, and have had no problem.
1077570
The drawers have tracks. Did the tracks come with the packaging? Maybe you could download the instructions from the company, or ask them to send to you. We had no problem installing the drawers.
1168986
I had a couple of drawers thicker that I had to put in longer screws. But the drawer pulls went in fine then. I had quite a collection of screws. If you don't, take the pull to the hardware store and they can match the threads in a longer pull. You can also use the original screws in the first drawer pulls. I have an apartment kitchen and liked them so much in my kitchen ..............installed them in the other kitchen. Great looking and great value
581843
I had the same problem ,use wood glue and drill New holes or return it .Low quality .I've bought these before with no such problems
9432
I think it's because the wood isn't real so the drawers would place too much weight on it. This is only a suggestion but you can buy real wood(the size of the drawer hooks) and probably install on both side of the top drawers for more support. I hope this help. Good Luck :)
570141
My assumption would be that the size of the drawers and the space above them are larger than the openings in the other unit. When you look at the schematic drawings of each unit you can see the exact measurements for each part of each unit.
950104
Oh that really is terrible. I can't understand how the manufacturer absolves itself from its own quality control.I didn't get extras. The only thing I could suggest is take the parts pix to a small mom/pop hardware store, like a a True Value that sells one of everything out of little drawers. You may get lucky!
1850967
I would check the desk and the hardware. I got mine with bad pices missing hardware. And it was a nightmare to build. The instructions where poor and horrible!! I wish I had to retunred it. one of the drawers dis not. So it missing the top drawers!! Horrible purchase. Anyway. you can post your email and I'll send ypu a copy of the instructions
1817602
I have the same problem with the one I bought. It ended up in a drawer. :-(