How can I get work done on the equipment if there is a problem? Also, is there a web site that has product manuals, etc.?
1520418
Amazon emailed me with your question, for I bought one two years ago. Since repair people run $50 to $80 to look at almost anything, I considered my $233 purchase a throwaway if it broke early. It still works fine. If you are much over 200 lb I probably wouldn't suggest you get it.
1520419
i understand the mechanism is very simple and there is even a site where it tells you how to make your own vibration mat. therefore, i would think anyone with electrical knowledge or mechanically inclined may be able to check out your problem. you did not say what type of problem u r having.
1023482
I found their contact info online. Then just give them model number and part number and they can help.
1496023
Great idea. I'll check the site to find a manual. I should have thought of that myself!
599938
Hello Eli, I am sure that if you found the manufacture's information you could tell them what the problem is and what parts you would need. You could also ask Amazon for help or log onto a computer.Good luck,Mike
646761
Send her a manual. It should also have info on replacement parts and warranty as well.
2118893
If you have broken parts there is no way to fix unless you have access to a machine shop and that wouldn't be worth the expense. Company is shut down and phone and email are off. Maybe someone purchased inventory and will sell parts?I gave mine away to someone who thought they would try to fix.
792795
That company is very easy to work with, as far as defects go. I suggest you contact them explaining your problem.
1766415
Email customer service and they will give you what you are missing. Be specific when you are telling them what you need though it took me two different times to get the right parts which turned into a month long process.
1432327
Greetings this equipment is repaired? tube and use that time? Greetings I hope your answers ...........
556023
Try using the repair centers listed on the Makita Website http://makita.com/en-us/Modules/Service/ServiceCenters.aspx . Are you having a problem that I might expect to encounter?
2032712
Best thing to do is look at instruction booklet and call the company for parts.
643049
you may want to call the manufacurer. I dont want to tell you no because of whats on the box and they are so similiar... however there may be a small difference that keeps it from working.
2193474
If it were me, I would first try to contact the manufacturer via email with product model number and get their reply in writing. If that fails, use the telephone to call tech support or if they don't know, get transferred to engineering.
1900133
I don't know what the problem might be. Both of ours work fine. I agree with the other guy - send it back to Amazon - I have found them to be very fair and easy to work with.
198360
I really would not know because I never had a problem with mine But for my opinion, I would get hold of the mfg. and then compare to amazon.com they can help most of the time.
141701
Hi there....in context, I had my unit professionally installed. As not to take any chances with messing up the value/performance of the machine. I'd have it disassembled by the company's recommended profession. Unless you personally know of someone else who'd get the job done.
1389822
Rheem had a great site with trouble shooting info. Find out hat the key pad indicates. If you are not s tech you will have to contact one.