One of the crystals is missing from the eyes. Can you suggest where replacements can be located? Having a hard time finding them.
1504508
Did you receive the pen in that condition? If so, it's probably a little late now if you haven't already, but I would have contacted the seller immediately to let them know you received the pen in the condition you did.
1504509
I cannot; but I'll tell you what I would do. I would find a jewel either the same or different color and Superglue it in. I've done this myself a few times. Then put a little dab on the stone to secure it that way as well
665642
My hammy chewed through the door latch. I would like to buy a replacement door for my Cristal. Only find a door for another model on Amazon. Can anybody suggest a place to buy a full door replacement for a Cristal? Thanks!!!
561245
Hello,Just go to this link:http://service.mattel.com/us/home.aspxYou can get some replacement parts, but not all. Also included is a link for manuals, etc.
2203560
I'm not sure if you can buy extra crystals from this particular seller. I have seen other buyers photos posted where they embellished theirs with other items such as beads and ribbons, pretty much anything you can think of. Others have also painted them. I love this item. The only this is, I wish that the chain was longer.
1079641
I think you could take it apart and reinstall on the left eye, but you will have a very difficult time reinstalling the tiny springs. I would recommend looking for another magnifier this one is very poorly made. In fact mine arrived all apart and I could not get the springs to operate properly so I returned it. Hope this helps, Good luck!
1715270
N. Ibrahim, did you find your replacement parts? I broke on of my "white toggle pieces" and couldn't find it at Lutron.com
974665
Get it from ABC Market. It's worth the extra money, which I think is about 5.00. The person that Amazon uses sent me the wrong things (floor lamps instead of table lamps) and I had to send it back. ABC Market is very reliable. Can't remember who the manufacturer is. They are very nice though and are actual glass crystals
900974
If your cristal broke, but the screen still works, you can replace the glass only as I did and it worked just fine. There's a lot of youtube videos that tells you how to do it. hope it helps. If this is not what you where asking, feel free to send me an email: sharon.frenk@gmail.com. Good luck.
455906
I haven't personally contacted the vendor to replace this yet, but a friend of mine did and said their customer service is awesome! They should take care of you. Hope this helps. Good luck!
1678819
I don't have any or know of any replacements through the seller but I would think that you could find some either at the craft store or Walmart type places.
146823
I have no crystals in mine. Get in touch with the Company and find out if this is normal.
1484412
try the Nine Stars website: ninestarsproducts.com. They have parts replacement for at least some of the products sold.
1854102
Sorry. I googled the question and got no results. I haven't been able to find any replacement bulbs either. Looks like you might have to buy a new lamp. Hopefully this helps you. You can also call a beauty supply store they might be able to help
1093586
You contact them through Amazon write an email with order # they prob will send you a replacement. Btw they sell those in Bloomingdales and bed bath & beyond where you can you use a coupon
590837
Aqueon doesn't sell them directly but places such as eBay should have some used ones. Also try contacting aqueon for a replacement
292652
You can buy a replacement kit online, but I would first call Amazon and ask for one to replace the missing ring.
718327
I have wondered that same thing. Fortunately, we have not lost any of them yet. I am not sure how to go about ordering replacement pieces for this tower. Maybe try contacting the manufacturer?