You wrote "Replacement 1600MAH Battery Pack," Are you shipping that on top of the Sony Original battery or you are not sending the orginal pack?
1494045
We are sending both batteries. the original Sony battery is still included in the box.
490416
I am not the seller for this battery. I have purchased this battery once before in the past. I will be getting a larger battery as I already need to replace mine. Sorry I couldn't help much more than that!
978263
Thanks Scott. I sent my info to you & it was forwarded on to Josh at HP. He sent me a replacement battery which I just got. I really appreciate all the help.
447772
I have already charged the original Sony battery without problems. I am using the two replacement batteries without problems, as well. Of course I cannot guarantee that there will not be problems in the future. I hope not.
1198306
I ordered this item way back last December and if I can recall the battery fitted into the charger and was able to charge. However, when I installed it into my Sony camcorder, it didn't work so I returned the 4-pc order. I can no longer compare the size of the original Sony NP-FV70 battery to this one since the latter was returned.
1545625
The battery is packed separately, but given the current security measures there may be a shipping problem. I'd have it shipped directly in the factory packaging.
1938664
there was no problem, I got yours missed up with another battery order. Sorry.
621876
Hello Todd,The same adapter is used, so no issues there. The battery is as expected; works as it should.
2250380
I haven't had to replace the battery so I really wouldn't know. Either contact Sony and ask them directly or stop into a radio shack or other electronics store and have them check it out for you.
1008455
I saw this phone number in another answer here and called it. someone actually answered it and they are sending me a new battery pack in the mail - no charge. Must be a common problem - as is discussed here. cs@ekousaltd.com and 1-800-354-5605 (english only)
131683
Call/email their customer care.They'll replace your defective battery.My battery had same issue.
535129
Good question. I ordered it a month ago and I just got the shredded piece of the package with no battery stuffed in a USPS plastic bag with an apology letter from the USPS. I notified the seller and instead of just sending another, they waited for me to re-confirm my address, even though the USPS sent the busted package to the proper address. In their response they complain about how it costs them to replace the item etc., but say they are re-sending it. So far, I have no idea when or if the package arrives, so to answer your question, who knows? I don't. Good luck.
1952622
See if they will send you a new one. I try to make sure my son keeps his charged so far no problems.
1634321
I would say have them send you another one first and return the old one. It may just be a defective item that you received. It happens from time to time. I wouldn't waste my money on a new battery if it came that way.
1356785
It is a built in Lithium battery. So, I'm assuming no way to replace it. They are asking me to assume the charge of shipping and send a $9.95 check for possible repairs because mine stopped working. That would probably be what you would need to do if yours needed a new battery. Since I've had mine less than 6 months I'm not a happy camper. Probably will not send it back. (This is their idea of a guarantee, I guess.)
917188
I suggest you check the SONY website or Amazon.com, usually they list compatible batteries as accessories for the unit. Sorry, I can't be more help in this instance.JZ
2066004
The extras I ordered were specifically labeled Sony and this looks like that same one. I did order one used that had a "buy one get one free". One was a Sony battery the other was a no-name which I threw away (not sure if any of this helps).