The key board on the back of the remote is not working with my TV but the front of the remote works fine. Any ideas?
1493113
Mine worked right away. If your remote isn't functioning correctly, it could be you have a different model tv or the remote is defective.
1273763
Did you every get an answer? my original remote is dead and I hate the qwerty keyboard. Let me know what information you find please
1025119
I had no issues with the one I got. I was able to program the remotes as per the instruction manual. The new board fit exactly where the old one was. Sorry to hear yours may be defective.
93082
Hi Martin, I just went into my family room to get the remote I ordered (Same Vizio as you) and hit set Button ...the light went on, then pressed the on button (far Right) worked ok????Not to insult your intelligence but have to ask ...is the polarity correct with the batteries??...Get ANOTHER set of batteries and try that....very frustrating....Check the brochure it came with or google the problem and see if anyone comes up with a solution to this...Good luck Martin......Jp Sharon, Ma
1100537
my husband couldnt get one of them to work either....i took it apart wiped it with a cloth and then put it back together...worked fine after that.... i dont know if there was something on the connections or if he had batteries in backwards. but i didnt have a problem with mine...fyi the remotes run outta batteries pretty fast....
566669
I found the buttons on the remote somewhat difficult to press and get a response. Also, you must get close and be absolutely direct, straight on, in pointing it. If it still doesn't work, contact the company. They have very good support and if they can't help you, will most certainly replace it.
1724089
The best thing I can tell you is to do what I did: contact Samsung. They were very helpful and my remote works very well with my flat screen. No problems at all.
1048858
Try turning on your TV first then the receiver. I have a Logitech harmony remote and originally had this problem. Once I changed the power on order from Reciver, Cable Box (HDMI), HDTV to HDTV, Cable Box(HDMI) Reciver it did not happen again. The issue was that the receiver could not detect the HDTV. I've also had this isssue when the HDTV was set to the incorrect input.
543749
I hope this is the issue I'm having. I've already had the technician out last week to replace the main board for this problem. The remote seemed to have worked for 5 minutes, like you said, and literally as he was leaving my driveway I tried to change the source and the remote didn't work again! I was so frustrated, and thanks to you I will be geared up with this information so perhaps he can fix it this time!
461121
If the serial numbers are the same as your old remote, and you are SURE that the batteries are actually good (brand new from the store), then it will work right away. If nothing is happening despite the afore mentioned certainties, then either the new remote is bad or your TV's remote sensor is is dead.
141896
Thank you for your response -- I am still trying to figure out why my remote wouldn't work. I sent the TV back to Amazon.com since we couldn't get the remote to work. Where did you have your Uverse receiver located? I had mine on a shelf directly under the TV -- don't know if that makes a difference or not? This is very mysterious as no one else seems to have had this problem.
1650604
thank you. The one i currently have, remotes quit working, tried different ones. But think i need to replace old unit, with a newer version.
272906
I'm having the same problem and it's intermitent. Sometimes it works and sometimes it doesn't. When it doesn't work, I have to turn the TV on and off several times and then it will work. Then sometimes the TV just turns on by itself. We have a Samsung technician coming tomorrow to check it out - hopefully I can post the solution...
1510012
Not sure what the problem is for you. I have this same television and U-Verse service and haven't had any troubles with my remotes. Perhaps you can get a replacement remote from AT&T or at least have them try a different one.
853251
Depending on how long you have had the TV, you can do the following:1-If it's been less than a year you can get it replaced by the manufacturer warranty.2-You can call customer service (should be a number on the instructional booklet)3-You can try resetting the tv back to factory setting, perhaps then it MIGHT work...i would highly recommend trying 1 & 2 first.
1610641
sounds like you have had some bad luck. I've had mine for 3 yrs, have moved twice during that time and have never had any issues with the remote or the tv for that matter. Sorry. :-(
1756751
Paul, call Samsung 800-726-7864 I think you may have a bad remote if when you click it on and your red light doesn't do anything on the TV. Also, the sensor on the TV is small, so be sure you are holding the remote straight and level towards the sensor which is whee the red light is. The remotes are a trip and they are touchy items. Good Luck! I hope this helped.