Has anyone had their H320s computer not boot up? Tried mine and no blue light or disk light or video signal. What is the warranty period? Thanks, Mike
1489152
Mine has booted fine since purchase. Sounds like a power supply problem. Can you check to see if you have a voltage or on/off switch to the power pack on the rear of the pc and/or try a new power cord or surge protector? I don't know the warranty period, but it should be easily determined by looking at your amazon order history and reviewing the write up for this particular purchase.
1489153
Sounds like a power supply. Have you had it for more thn a year? Check the internet for a atx power supply.
1489154
Just sent mine into lenove to rebuild. They told me that I had a year from the purchase date.
985525
It was definitely a boot issue? If it randomly wouldn't boot, I would agree with the others, contact HP through the web or phone support. The laptop came with a pamphlet that should has the support # on it.
1949091
I just talked to an Amazon rep.. they told me they pulled the recalls immediately and reassured me that they are only selling those with a new chip. I sure hope they are right. I am about to hit the buy button on a new Asus laptop.
375108
I have no problems with mine. In fact I have 3 Asus laptops (me and my two kids). This G75VW-DS73-3D is my daughter's and she has had it for 8 months. No problems with hers booting up. I hear others have the boot up problem like you do. None of mine have the problem, however, and they all work just fine. The other 2 I have are from the exact same family, the G75VW-AS71 and the G75VW-DS72.
985524
I know it is hind sight but you had a year warranty on the laptop. Since you have opened the machine that could be waived, now. I sounds like a power or motherboard issue. Definitely go to www.HP.com/support and get the HP tech support phone number. You might try 1-800-474-6836
54987
its a realy cheap model mine bricked within a month... i tried to rma and its not as easy as most sites these days good luck
1960093
when I got this product it came defective and I had the same problem. Once i got the new one I no longer had problems getting it to work. check with Intel for warranty information.
602520
I can't really remember if I got an error message at all. I think my computer would just not turn on. Or it would but wouldn't last long. My IT friend figured it out right away and installed. Haven't had any problems since!
1586376
I've had mine since November, the only issue i have with mine is that one of the smaller fans sticks/freezes on start up. With a small "bump" it works fine. Other than that i have no other problems with my unit.
778432
Rafael, I am a total Asus fan but I had to return the first laptop I ordered because the key board wasn't lit up and the keys didn't work properly (particularly the cap key). After researching this further I found that Asus is having some quality control issues on this and similar current models and and that they had numerous people complaining about any number of items. My life update wasn't working, some of the drivers weren't working so I returned mine to Amazon (within the 30 days period) and got a replacement. No issues whatsoever with the replacement laptop. If you cannot return the laptop to Amazon I urge you to get this thing fixed by Asus under the warranty ASAP. Sorry, wish I had better news.
2232316
Don't know, mine failed after 90 days. Not sure 3rd-party units are ready for prime time; OE units in laptops, etc. seem to be OK. If data is critical, stick to proven tech: mechanical HDs. Sometimes older is better.
1538603
Unfortunately, I think the warranty needs to be purchased ahead of time. So far my hard drive is doing alright (knock on wood). If you did order from Amazon.com perhaps they have a warranty??? Sorry, hope things work out!!!
1466416
Hello, you should contact asus support center because it is not normal for a brand new computer to take this time to boot up. Mine takes about 5 seconds to boot up. I hope I was able to help!
1761987
Warranty wasn't really applicable in my situation. It was my PC that was incapable of keeping up with the throughput of the video card. There wasn't anything wrong with the card to warranty it. Its an awesome video card. I wish I could have used it.
1524905
Corsair is pretty good about supporting their products. I suggest you call them even if the product is out of warranty. If they feel its something on their end they may replace the item...
778429
Rafael, I am a total Asus fan but I had to return the first laptop I ordered because the key board wasn't lit up and the keys didn't work properly (particularly the cap key). After researching this further I found that Asus is having some quality control issues on this and similar current models and and that they had numerous people complaining about any number of items. My life update wasn't working, some of the drivers weren't working so I returned mine to Amazon (within the 30 days period) and got a replacement. No issues whatsoever with the replacement laptop. If you cannot return the laptop to Amazon I urge you to get this thing fixed by Asus under the warranty ASAP. Sorry, wish I had better news. Rafael, I am a total Asus fan but I had to return the first laptop I ordered because the key board wasn't lit up and the keys didn't work properly (particularly the cap key). After researching this further I found that Asus is having some quality control issues on this and similar current models and and that they had numerous people complaining about any number of items. My life update wasn't working, some of the drivers weren't working so I returned mine to Amazon (within the 30 days period) and got a replacement. No issues whatsoever with the replacement laptop. If you cannot return the... » Read More Rafael, I am a total Asus fan but I had to return the first laptop I ordered because the key board wasn't lit up and the keys didn't work properly (particularly the cap key). After researching this further I found that Asus is having some quality control issues on this and similar current models and and that they had numerous people complaining about any number of items. My life update wasn't working, some of the drivers weren't working so I returned mine to Amazon (within the 30 days period) and got a replacement. No issues whatsoever with the replacement laptop. If you cannot return the laptop to Amazon I urge you to get this thing fixed by Asus under the warranty ASAP. Sorry, wish I had better news. « Show Less
336159
The computer is great now after the mother board was replaced. My experience with Amazon was absolutely terrible. they didn't stand behind the product at all. NOT AT ALL!! HP came through for me in the end