What can I do if I plug it in and it does not work?
1513750
I bought this for my son. He left it in a cold car and then it no longer worked. Did you expose yours to extreme temperatures?
1513751
Make sure the battery is working. Restart your iPhone make sure u have the newest version of software I have not had any problem with mine
1513752
Check the connection. When we first used we didn't have it pressed in all the way. The flip out connection wasn't extended enough for snug fit to Iphone. Hope that helps.
1513753
I would send it back, thats what I did not because it didn't work but because with an otterbox on my sSamsung galaxy it wouldn't fit in the port
1513754
It does take a battery so I would first make sure it's not dead and it is plugged in the right way. When I first got mine it wouldn't work cause I didn't have the app yet. It only works when you hve the app open and click on the button on the screen. Without the app it won't work. If it doesn't work after that it's broke so sen it back.
765511
Check the power port and make sure it is not bent and that the power plug wires are not torn, try the adapter for the mobile plug.
1210034
I agree with the other answer here, try using it plugged in. we've had ours for a couple years and its fine. you may want to talk to manufacturer see if they can do anything for you
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
1712883
I only had to plug it in. Try it in 3 different locatoons. If it's still dead, contact the seller.
369461
Depends on what you mean by, "Won't work." If it's not being recognized, I'd double check your connections and your cord. If it is recognized, and it's some other issue, be sure you've installed the proper software. You may have to unplug other peripherals if they're interfering.
2191668
Make sure you take out the adapter for the plug. It's small so it can be missed.
2091686
You may want think about re-installing it and make sure all connections are good. If not, return it for a new one.
133927
Unless you have a plug inside it will not work , yours is probably hard wired.
142252
You might try unplugging the unit from the wall socket , wait a few minutes then plug it back up.
1901232
I simply plugged it into my laptop and it worked fine. You might have a defective unit?
349257
If you can put it in another item try that. If not just unplug it from your computer or whatever you're hooked to and hook it later. Try switching them as well
1955399
Make sure it is seated properly and the power cord is in a functioning outlet. Mine charged immediately and works fine. If that doesn't help, I would return it and request another.
1802534
Try making sure it is completely plugged in, otherwise take it out and try it again. Then if both of those don't work check to make sure you put it in properly and go into your settings and see what it's saying. I know when I first got it, it didn't read but then I looked and saw I didn't push it in all the way; after that it was fine.
2090828
Send it back. I haven't had any problems with the one I bought. Sorry yours doesn't work.
1498773
Sorry I cannot help you mine is still not working had to buy adapter and it still won't work will have to take it all to town to get help.
1398290
Simply follow the instructions in the manual. If that doesn't work, you might have a defective system, if so contact tech support.