The lamp tends to turn off by it self every once a week. What is wrong with that?
1518477
I don't have any issues with the lamp (so far) I love it. Maybe you can return and get another one, well worth it.
1518478
I haven't had that problem with either of the lamps I purchased. I do know the touch pad is very sensitive. My wandering cat had turned mine off a few times. :)
2104930
I have three lamps like this. I have had no issues so far. Try to return if still under warranty.
839190
It is not a defect. it is auto set to be "On " when it arrives. you can switch it off - go to Menu from your remote - then to setup , scroll down and click on other settings and then go to LED illumination and there Turn it off
868416
The battery is low. Mine does that every time it's close to running out of power, which is every 2-3 weeks.
1708004
Chris, the power consumption is very low. The lamp utilizes LEDs. Unfortnately, I did not find the lamp effective for my purposes I only used the lamp once for 1 hour. If you like I would sell you my lamp for $25.00 USD. Contact me at nero_mpb@yahoo.com.
1991143
purchase a new unit .... electrical things sometime fail ...I have 3 of these lights and I love them and my plants do too, I use them everyday :-) If one of mine stopped working I would simply buy this lamp again.
2075057
Mine goes completely off. I can't imagine it is the bulb causing power to stay on, something else must be in play.
990664
The auto timer works only when you activate it; otherwise, the lamp stays on until you turn it off.
1730391
There's also a sensor slider switch between lamp and reset switch... I believe it's a motion sensor. If it does not sense any movement for awhile, it will shutoff. Switch this to off if you want the stars continuously on or timed for an hour.
1790944
I have used this lamp for many months turning it on and off several times per day with no indication of an electrical short.
26356
Probably the battery. I have had issues with it after purchasing the lamp. You should call the company. They have shown they have an outstanding customer service. They replaced the entire head when I contacted them.
1790946
We have never had that problem. We use our lamp frequently and have had no problems at all. Absolutely love it!
149740
I have not had that happen with my lamp. Please don't give up - return it for a new one. These are wonderful lamps.
656225
Caution is always the best route to take. I have left the lamp on for 8+ hours I cannot advise on leaving it on 24/7. You may consider a light sensitive night light for 24/7 use.
1452992
It isn`t off it`s set that way. It`s that way so it won`t constantly be running. You can adjust it if you wish.
217730
mine does not. It needs to be cycled back on... However, the unit can be sensitive to power surges and things like hair dryers turning on and off. Occasionally, you will just see the light turn on by itself. Not much of a problem, unless it goes on while you are away. I understand this is an issue with all switches that work on a conduction system. (like those lamps where you just touch the base and they turn on)
1274181
I bought two lamps. One is still working perfectly. The other one was also working just fine until about a month ago and it blew out as well. Still waiting to hear about any resolution to the issue.