My 216 was accidently synced wrong now will not sync at all . Is there a way to factory re set it? There is not a phone number to call . Annie
1496949
I have not had that problem so don't know how to help you re-sync it. I couldn't find a phone number either but you may try going to their website at www.aetertek.com. There is a Support section, FAQ's and also a Contact Us link to send them your question. Hope this helps. Good luck!
1496950
I had a similar issue where I couldn't get one of my collars to sync at all period. There are two ways that I have found to 're-set' the collar(s). The first, and quickest, is to hold the power button on the collar until it beeps at you and turns off. Plug it into the charger and it should turn the red light back on (and the blue light if it is fully charged). I generally wait until the blue light comes on, then I unplug it and try re-syncing. The second method (which I use if the first method didn't work) is to simply leave the collar unplugged until it runs out of battery, then plug it in and wait for it to charge back up before trying to re-sync. I had a similar issue where I couldn't get one of my collars to sync at all period. There are two ways that I have found to 're-set' the collar(s). The first, and quickest, is to hold the power button on the collar until it beeps at you and turns off. Plug it into the charger and it should turn the red light back on (and the blue light if it is fully charged). I generally wait until the blue light comes on, then I unplug it and try re-syncing. The second method (which I use if the first method didn't work) is to simply leave the collar unplugged until it runs out of battery, then plug it in... » Read More I had a similar issue where I couldn't get one of my collars to sync at all period. There are two ways that I have found to 're-set' the collar(s). The first, and quickest, is to hold the power button on the collar until it beeps at you and turns off. Plug it into the charger and it should turn the red light back on (and the blue light if it is fully charged). I generally wait until the blue light comes on, then I unplug it and try re-syncing. The second method (which I use if the first method didn't work) is to simply leave the collar unplugged until it runs out of battery, then plug it in and wait for it to charge back up before trying to re-sync. « Show Less
1496951
I emailed orders@aetetek.net when i needed to order a new remote. They were helpful. You can ask them if there is a way to reset.
952163
Hey Thanks man, I will sure try this if I get problems with next unit, I should receve it sometime next week. To be honest I feel like naked without my GPS ...lol
703661
mine hung up on me 1 time, simply unlugging it for a few minuets fixed that. As far as reset to factory defaults, I think there was an option on the settings page
990772
Yes, just and enter data... I am on my third one and it has quit syncing. Not going to get another one.. Works great other wise. Easy to set up
147501
Do you have yours connected directly to the internet? I have not actully tried to update mine but I have seen automatic updates. I will have to check & see what the most recent one is, & get back to you.
94134
The information will remain on rhe device for a 7 day period. After that it resets.There is no app compatibility and no synchronizing.Also I find the HR monitor rarely worked.
1108910
I would say contact customer service but the line is perpetually down. Is the music in the correct format? Is the device showing up in "My Computer" (assuming you use Windows)? Which program are you using to sync files, if any?I would really advise you to ship it back to Amazon and get a refund because this thing is a piece of junk.
1513331
I am having this problem, as well. I tried to run updates and had it plugged into my computer most of the day yesterday and then last night it just would not turn back on. I have tried the reset on the switch (my 255 does not have a reset button, i ripped of the sticker to be sure) and I just can't get it to turn on. Garmin support has a 30 minute wait time and I can't wait that long at work. Anyone have any other ideas?
1541262
You might have some luck synchronizing your iCloud with the CM. A calibration of the assembly might be required, but that could work.
834592
hi, were you able to update it? did you need that in a way to use it? (im asking as Im trying to define if I should or not get this unit...) thanks!
72749
Thank you so much for the info! And especially for the cautions regarding overwiting with the new data and synching before continuing. I can imagine what a mess that would be. Always good to learn from other's mistakes... Thanks for taking the time to go above and beyond in helping me - and others - out on this!
413289
Same thing. Unpacked my 255W and ran the updater and it just died. Software System Missing. What a piece of crap... I plan on taking it back to SAMs and buying a Tom Tom.
1314524
Can't answer Davids question because the gadget never would sync any data. Right now, it is on a shelf in the closet and I no longer use the website. Really a bad, stupid purchase.
1662352
You will be able to do it yourself. The instructions are very clear. Maybe I was off my game, but this time when I tried to sync my latest base station it took me a couple of tries so don't give up if this happens. It was really pretty easy - I just had a senior moment.
989161
I have had yo reset it to factory settings I think there are apps that can allow you to do such a thing.
224892
I haven't tried to sync that way. I added all my music at one time and now just add specific songs and albums individually. The format is simple enough to add and delete at will. I'm sorry I can't answer your specific question. I will try syncing on my next update. Remember, with 2 separate folders in the unit, it's fairly easy to make changes whenever you want.
1441428
The best thing I can think of is to 'delete' the speaker as a device from whatever you were synching it to, then have it 'discover' the speaker again. I seem to remember having to try that when I had been synching it to my iPhone, then switched over to almost exclusively using it with my Macbook.