I love this pump but today when I went to switch it off, knob came off and when I went to put it back on shaft just went inside. I can't shut it off.
1501858
Flip the fuel cut-off switch just above the red knob. Not sure how to fix the broken knob, though. May not need it I you use fuel cut-off switch for the same purpose?
1501859
You should be able to take shroud off and fix it that way. It may require removal of a few items to get to all the screws. I wouldn't think it would be all that hard if you ar mechanically inclined.
2198820
I had the same problem so I called Clairol. You must push DOWN on the pump while turning counter-clock-wise. TA-DA!
121344
A tightening knob was broken on mine to. Perhaps a common shipping issue. Good fan though, no idea how to replace it, sorry.
708965
Make sure the cap is on tight. If it's still under warranty they will make it right. Other than that the pump has went out, no way to fix it. That's what happened to ours. As luck would have it, ours was out of warranty! I think they should put better pumps in there machines. Good luck.
1684509
Let it heat up completely. Sometimes the pump will get stuck. Does the pump make any clicking noise when you press the button. Keep trying. Sometimes it takes a while for it to free up
2032290
There is a repair kit they sell on Amazon. Not hard to do, if you pull the pump take the switch cover off and check to see if water got in there.You can plug the pump it and activate the switch manually to see if it is working if not buy the replacement switch. I would buy another pump and see if I could repair the old one to keep as a back up.
213535
The pump does not have an on/off switch. We have it on a timer connected through the computer software.
1717944
While cleaning, you may have inadvertently lost the very tiny white plastic bead that sits loose inside the pump assembly at the bottom of the spring piece. Same thing happened to both my units. So I used a round pinhead from a decorative hatpin. Just pulled it loose from the pin and dropped it into the bottom of pump shaft and all worked again. The bead prevents the pump from pushing air back into the soap reservoir instead of out the dispensing tip.
508474
Even though the pump is a tank, the switches on these pumps aren't the greatest so you might need a replacement. ..... but first make sure the cord doesn't have any kinks in it, it should be left uncoiled. Also, check to see if the vent on the plug is clean, ie, not plugged up. You can blow into the little vent tube to make sure. Also make sure if you have it plugged into a duplex instead of a single that the outlet isn't covering the vent tube.
29531
You need to use a lot of pressure on larger end, but then once switched over it should stay on until you're ready to replace again. Good luck!
1704731
Line vs. load- I usually use the center two screws as load and the outer two as line in. You are getting power to the pump or it wouldn't be working. Try backing the cut out control nut out to reduce pressure "the one with the short spring located off center". If all else fails remove the switch and unscrew the backing plate, remove the diaphragm. You can test the switch manually by pressing on the center of the mechanism with your thumbs. Also while you have it apart look through the inlet pipe. The actual water inlet hole is quite small and can become clogged. Reassembly doesn't require any kind of sealant. Line vs. load- I usually use the center two screws as load and the outer two as line in. You are getting power to the pump or it wouldn't be working. Try backing the cut out control nut out to reduce pressure "the one with the short spring located off center". If all else fails remove the switch and unscrew the backing plate, remove the diaphragm. You can test the switch manually by pressing on the center of the mechanism with your thumbs. Also while you have it apart look through the inlet pipe. The actual water inlet hole is quite small and can become clogged. Reassembly doesn't... » Read More Line vs. load- I usually use the center two screws as load and the outer two as line in. You are getting power to the pump or it wouldn't be working. Try backing the cut out control nut out to reduce pressure "the one with the short spring located off center". If all else fails remove the switch and unscrew the backing plate, remove the diaphragm. You can test the switch manually by pressing on the center of the mechanism with your thumbs. Also while you have it apart look through the inlet pipe. The actual water inlet hole is quite small and can become clogged. Reassembly doesn't require any kind of sealant. « Show Less
2091332
I had the problem with my pump continuing to run after the pressure should have shut it down. I called shurflo and they sent me a new pump. My old pump was less than one year old. Warranted for one year. Low battery can cause the same problem too.
1795288
As far as I can remember as its been since last October since I used mine, I just twist it and it comes off. As I have limited space, I need to remove the motor and put everything back into its original boxes for storage. Sorry I can't be more help.
1185647
Sorry to hear that you are having issues with your pump. We have found that the impeller which is held in by a magnet can become off balance. There is a quick fix for this problem. If you look on page 9 & 10 of your manual there are instruction on how to take apart the pump. If you no longer have your manual you can go to www.pioneerpet.com and go under instructions/products and they will show you how to take apart your pump. When you do this and remove the impeller after you put it back in give it a few spins this will help it stay in balance. You should be doing this once a month when you change your filters.If this does not fix your problem please let me know.Thank YouPioneer Pet Customer Service Sorry to hear that you are having issues with your pump. We have found that the impeller which is held in by a magnet can become off balance. There is a quick fix for this problem. If you look on page 9 & 10 of your manual there are instruction on how to take apart the pump. If you no longer have your manual you can go to www.pioneerpet.com and go under instructions/products and they will show you how to take apart your pump. When you do this and remove the impeller after you put it back in give it a few spins this will help it stay in balance. You should be doing this once a month when you... » Read More Sorry to hear that you are having issues with your pump. We have found that the impeller which is held in by a magnet can become off balance. There is a quick fix for this problem. If you look on page 9 & 10 of your manual there are instruction on how to take apart the pump. If you no longer have your manual you can go to www.pioneerpet.com and go under instructions/products and they will show you how to take apart your pump. When you do this and remove the impeller after you put it back in give it a few spins this will help it stay in balance. You should be doing this once a month when you change your filters.If this does not fix your problem please let me know.Thank YouPioneer Pet Customer Service « Show Less
1153374
The knob definitely does come off. Once in the off position, you push in on the knob, and continue to turn another 25 degrees counter-clockwise. It's kind of like a key, though I would imagine with some ingenuity one could get past that. You know, by just bashing the switch apart with a hammer and removing it altogether, lol.
1452086
Had the same problem with several soap brands. Seems as though the underbody dispenser apparatus gets plugged up and allows the pump to be depressed, but has insufficient spring left to allow it to back come up again: thus you get a short stroke/minimal output problem. I tried cleaning it, oiling it, etc... nothing worked. Just replaced that part from Moen's website. Hopefully its a fluke, because it isn't even a year old yet.
724556
Sorry to hear that you are having issues with your pump. We have found that the impeller which is held in by a magnet can become off balance. There is a quick fix for this problem. If you look on page 9 & 10 of your manual there are instruction on how to take apart the pump. If you no longer have your manual you can go to www.pioneerpet.com and go under instructions/products and they will show you how to take apart your pump. When you do this and remove the impeller after you put it back in give it a few spins this will help it stay in balance. You should be doing this once a month when you change your filters. You can contact us at tina@pioneerpet.com or by calling 262-376-0768