What did Amazon/Kidde do for those customers that received empty or discharged fire extinguishers?
1503980
According to the one star raters, some were sent a replacement, some a refund, and some were given nothing. For the last group their only recourse would be to dispute the credit card charge. I think this is an item you want to buy from a local retailer.
680415
Amazon will still exchange the item if it's defective. They'll just send you a new unit and tell you to safely dispose of the old one. I know this for a fact, because I just went through this.
2028448
NO and I could not get a replacement or any reply from Amazon. Amazon has to know that this product is inferior for them to b sending surveys
115907
I purchased this pump about a month ago and after installing I still had low fuel pressure I chased a ghost for 2 days found out the pump was defective, I wonder if amazon received a bad batch of pumps, I was vary angry about the pump
685653
My charger did not work amazon stood behind the product all I have is a air compressor now.
1366918
Email Amazon. They are fantastic about taking things back or working on how to fix your machine.
124478
Thanks again, Peter. It seems that Amazon was somewhat disjointed in how they treated this product's status. Glad that your Aspire arrived nonetheless.
1307857
Contact Amazon Customer Service via Email. They respond pretty quickly and while it might take more than one email to work out a solution, they will work with you.
789112
Ask Amazon Returns Center or check the status of the order thru your Amazon customer login.
2175682
In happens with Amazon. Basically, if you receive a damaged package or a completely improperly packaged breakable, fragile item, then take a photo of the problem, do not open any received items and request an exchange. Make their warehouse management do their jobs next time (like training the trainable or firing the non-trainable warehouse staff).
1794529
Yes since they were fullfilled by Amazon you will need to either talk with them or GBC directly.Thanks,Greg
1790061
I just got off the phone with Amazon. As this is stored in the Amazon warehouse and is fulfilled by Amazon, Amazon handles everything. however, they only have a 30 day return policy. Talking the the gentleman on the phone, they have no contact info for B&S Forever. I was 'Lucky' enough to have my bulb go out within the 30 days (one hour of use actually) so Amazon is issuing me a refund. I was unable to find any contact info for B&S Forever on my own other than "Invoice Request" and "thank You" on their Amazon store front. Hopefully either B&S monitors this or someone has had better luck.
1080818
Typically, I think amazon will refund or replace the item. Not 100% certain but I never have a problem.
2088755
Call customer service at Amazon, they should help,its very nice when all completed
1520785
No idea. We haven't had a fire so I couldn't tell you. If it got so bad that it melts the electronics, I would assume you could get a new one sent from Sentry, hook back up and use whatever new code that came with the lock.
1770308
You would need to email amazon customer service or call them. You sent this email to me by accident I think.
589463
I'm not sure, i'd contact the company directly, or it's Amazon webstore customer service