Recently purchased this item and connects but doesnt work. Shows a picture of comp harddrive on the screen as if it wants me to connect it to that?
1520748
This is a very cheap quality product. The screw on ring which holds the connector pin broke and would not hold it. I could use it for all of a couple hours. The wire length is very short, rendering it non functional. Finally, this shows as if it is connected to a computer and not to charger, as such we cannot use it while charging. This has been mentioned in other reviews here. I would not recommend this product.
1520749
Same thing happened to me. It's a piece of junk. Request a refund from Amazon. They will refund your money without you even having to send the charger back.
1520750
Return it; it does not work. It only provides 5 volts; you need 10 volts to power your Garmin GPS
1520751
this cord only works as a battery charger even though it shows a hard drive the battery is charging but unfortunately you cannot used the g.p.s at the same time you will have to do what i did and get a genuine Garmin cord amazon sells them with the Garmin cord you will be able to use the g.p.s when you have it plugged in
1520752
I have one of these. It does go into computer mode, however, if you wait for the timer bar to fill all the way, then it switches to the normal starting screen. It holds you up about 30-60 seconds for being able to use it. It is just a standard mini USB phone charger. Any Mini USB charger will work exactly the same. I used an old blackberry charger for a year before that broke and I bought this. (NUVI 200) Not sure how it would work on other models.
1520753
same for me; it does not work; I ended up buying a Garmin charger (which was ~$20)
57957
Nah it only comes on intermittently, when it does it comes up garbage, i eventually got it to work and managed to recover some files off with recovery software but lost most of the stuff that was on it. Tried formatting etc and regardless of which computer its plugged into, it only connects intermittently and corrupts the data.
556999
I wish i could help, but guess what? I have the very same problem and mine is pretty new! If you get them to connect please let me know so i can try my luck.
934400
I got one installed it checked device manager for properties it is FTDI drivers are 2.8.14.0 date 3/18/11 they are digitally signed M.S. hardware compatible as well, device manager shows it as usb com port 5 on my machine so far the unit works.Art
2166704
Don't use the disk, just plug it in, and it should work. If not look online for the driver download.
2046249
Just plug it in - I backed up my entire hard drive. If you have issues - contact their 800 tech desk.
3401
Thanks Dean, the drive was working so the format is probably OK. When you plug in the USB the charge light comes on but the data side is obviously not working as the drive is not recognised. You can hear the disks spinning but they are very quiet. Thanks again for your help. Regards: Brendan
2153627
Two things you can try... 1. Try and reinstall it from scratch. As if it is brand new. OR... Check your device manager in your computer and make sure it is selected. Hope it helps! :-) (And what you'll want to select is the BD (which is your external disc drive we're trying to get recognized)...
1252964
Yep. Appears that this seller is being a bit deceptive and leading people that he is selling retail versions instead of OEM. I can only suggest that you go to Best Buy (or a local computer store) and buy a SATA drive connection cable.
911440
Could you plz put the HDD drive out from the device to check if there is problem with the HDD drive? Also plz check the HDD cable is well connected to the HDD drive? If you want to reset the device, you could go to the "tool" OSD menu to reset it.
380860
HI, I'm not sure where you'd find the driver. When I put it into Win 7 it just searched and found the driver when I plugged it in before I could even put the cd inI would suggest calling their tech support to see if the post it online
1991561
The mini disk is blank and the cable does not work. My was exchanged and still does not work.
911439
Could you plz put the HDD drive out from the device to check if there is problem with the HDD drive? Also plz check the HDD cable is well connected to the HDD drive?If you want to reset the device, you could go to the "tool" OSD menu to reset it.
143548
Check the connect and play with it a little my does the same. l would complain to Amazon you might get somewhere l didn't. Good luck
753034
Try returning it? I was very unhappy with my unit. The SATA connection was very loose and it was impossible to get a reliable connection.
244253
I have not h had this problem with mine since I have purchased it. Did you connect both USB connectors that could be the problem or if you have not installed the CD that came with it then try to install it that may help.
1436664
Sorry to tell you, yeah it's a bad drive. These aren't official Microsoft hard drives, so sometimes they won't work. Try returning it. Mine works pretty nice, but had I known that it wasn't actually produced by Microsoft, I wouldn't have bought it.