Has anyone had the problem of the motor failing to turn the rotating plate but when separated, seem to rotate fine? Any solutions?
1504931
Yes, I experienced this. The primary issue I had was the metal plate was unbalanced and rubbed against the stainless at the opening. I tried unsuccessfully to rebalance and was never able to get it to work properly.
1504932
Our metal underside That supports the clay baking sheet had a short ring that had become slightly dislodged during shipping.Make sure this is well seated so the upper is rotating without rubbing.
1504933
Yes. Design problem but company will not admit it. The motor will stop working all together next. You can purchase 51205 25x47x15 Thrust Bearing on Amazon and get some high temp grease. I also recommend buying another motor as a back up to. You don't have to buy it from Blackstone. I have two OneGrill Cordless Grill Rotisserie Motors - 25 lb. Load W/ AC AdapterSold by: OneGrill LLC - BBQ Products on Amazon.
1504934
Yes. Design problem but company will not admit it. The motor will stop working all together next. You can purchase 51205 25x47x15 Thrust Bearing on Amazon and get some high temp grease. I also recommend buying another motor as a back up to. You don't have to buy it from Blackstone. I have two OneGrill Cordless Grill Rotisserie Motors - 25 lb. Load W/ AC Adapter Sold by: OneGrill LLC - BBQ Products on Amazon.
1429550
Mine does the same thing sometimes off and on for quite a few years , I tore it apart but could not find anything wrong. just make sure the paddle is tight on the crank arm and that the crank arm is tight on bottom bracket stem. Internally it's fairly simple and strong, not much to go wrong.
311312
The mounting plate has a flat on one portion of the round plate which allows proper fit to the main housing. I found that if I mounted it properly the wire with the plug was NOT long enough to reach the outlet. I concluded that the motor was mounted to the mounting plate turned around 180. I left it that way but had to extend the wire by splicing a short (appx 6") extension on to the wire from the motor. Other than that all works OK and it sure beats replacing the whole thing.
1195379
I had the same problem with resistance, but different experience. I got great customer support. She told me over the phone that the motor was bad and that one would be shipped from Oregon, to arrive in a week. The repairman contacted me the next day to touch bases, and came out to see me when the motor arrived. It turned out that I needed a new wiring harness, which he fixed. Then he rebuilt the whole machine, and it works quite well now.
2208061
this happened to me this year too - I was about to send it back but instead I took it apart (removed the cylinoid, took all those pieces apart - not sure of the names of them) and then checked for wear and tear, sediment build up, etc. It was all clean so I put it all back together and it started working again. I think maybe it just needed a little movement to get going again. It might be worth a shot before going through the hassle of returning, etc. Hope that helps!
669387
Motor Bad.... I have had to replace many, Motors don't last long I keep spare motors in stock.. Sounds like New Bad Motor..
1852956
I didn't have any problem, but as I took it apart I laid it out in the same order that I took it apart. Then put the new one back the same way. I also took a photo with my camera before I started. The new part works great. The repair shop was going to charge me $60 to replace my part. Glad I did it myself. Good Luck. Ray
1935775
Maybe you had some moisture on the motors connections or else. You should check on your app settings, all the motors must show OK. if one of them is failed, you should replace it.
702627
Seems like a common problem. I had two of those compressors and they both exhibited similar symptoms after a couple of years of very light use.Most likely the motor is shot. So, while it can spin when there is no load, i.e. hose is not attached, it does not have enough torque to start spinning under load.
1323500
I have the same exact problem. Trade Station suggests replacing the motor and if that doesn't work replace the diverted.
1071446
We had this happen when we turned the handle in the opposite direction it was supposed to be turned. It would still make motor noises, so we thought we were operating it correctly. It's much easier to crank when turned in the wrong direction than when turned the correct way, that's the only way I can remember which direction to crank it. I'm not sure if that's happening with your separator. My other guess would be that it isn't being cranked fast enough or long enough before letting the milk through. I hope that you can get it to work, good luck.
1560321
We've had the same problem. Ours worked for a few months and stopped rolling. It's been a while since we've messed with it again but I recall finding a fuse on the appliance but we haven't had a chance to really figure out what's wrong with it. Now that you've reminded me of this, I'll try to figure it out and let you know what we find out; again, if we can find the time for it.
1448889
I had the same problem. What I did was unscrew the motor from the base and and use compressed air to clean the motor. Sometimes a piece of lead would get stuck inside the motor mechanism.
1109494
There is the big plastic chain guard in the front of the motor. If that is in the wrong position, the chain won't turn. Either push it forward or pull it back.
729767
I replaced mine with the same one that was on it. After sitting during the winter when I tried to use it the motor didn't want to come on. I took it apart and cleaned it and now it works like new. Try to clean motor first before ordering a new one.
1779574
Does the drive socket on the base look worn? If it isn't, then replacing it may not make a difference. Hard to say for sure. I replaced mine after it got worn from the kids repeatedly removing the pitcher before the motor had completely stopped spinning and rocking the pitcher while it was blending. The gear on the bottom of the pitcher didn't wear much but the drive socket got somewhat chewed up near its top. It seemed like the pitcher's gear wasn't fully engaging it and it was noisier than when we first got it. Replacing the drive socket fixed it for my blender.
1046836
...whoever you bought it from...may not respond favorably. Why not try jiggling the connector from the motor to the board? It's what I did when I got the same prob. Loose connection...