I had a bissell mop and is no working
1511793
In manual it tells you how to clean the water spigot, incase its plugged due particles in water, if you've not used bottled water. Also made sure the mop was dry before storing for next use, along with removing water well . I used mine for 8 years before tossing and buying the new one. Love it, as does my cleaning lady. Filters can be ordered on-line which need to replace per instructions in manual.
1511794
Sorry to hear its not working, we would be happy to help! Please email our consumer care team and we can assist: http://www.bissell.com/contact-us/?cid=ccsocial2107
558437
I just had this same problem with mine. Somehow, you've broken the switch. Bissell has a 5 year warranty, which should cover the problem. Their phone number is on their website, and they'll direct you to a local service center.
239287
Check all the attachments, but if there is no suction then it's an equipment error. Needs to be sent back
1718165
Sorry to hear it stopped working! This unit comes with a one year warranty from the date of purchase. Please contact us and we would be happy to help. http://www.bissell.com/contact-us/?cid=ccsocial2107
1304778
I am sorry to hear this. Like I said before, the one we have is very good. My wife uses it just about everyday. I really don't know where to go to repair your mop bucket, hopefully Amazon can connect you with the maker.
252886
Mine never worked, my friends only worked twice and got gummy from the soap even through it had been cleaned out
408510
Yes, If it does not lock or stayed lock, you may have a faulty handle. Please contact us (if you purchased from us) - Or the distributor that sold you the mop and they will warranty replace it.
1933829
DO YOU Have the steam and vac? I agree it junk. I have since purchased a Shark steam mop only and it works fine. Amazon onlyA part of the purchasing process. They don't actually the Shark. Ask to return it for a refund and if it is still in warranty they may help you get your money back. Were you using only distilled water in it?
1807703
Replacement Rectangle Pro Shark Mop 53501. Hope this helps. Have a wonderful day.
1319541
Mine only worked a couple times and then the brushes never spun again. I tried cleaning it...it was like there was not enough suction, but I know there was plenty of suction to move the brushes. I was really disappointed because I have stairs and I really thought Hoover would have a dependable product. It was a waste of money for me.
1803394
I just got mine, but we bought my mother this mop about 5 years ago from bed, bath and beyond and she is having no problems. I just mopped my floors yesterday, I wish shark would of included like a scrubber pad type thing. If you have like greasy dirt on floor, this mop will not clean it, I have to manually remove the grime. I found spraying a little floor cleaner on the dirty area first helps. Good suction on the broom vacuum part.
751231
Best advice I can give is to get rid of it! Honestly the Bissell was the worst cleaner I have ever used.
1017673
I had the same problem. I tried to remove it as they showed in the commercial but I ended up breaking it. :-( Too bad because this really is the best mop I have ever used. Very easy to use.
506675
either the hose has stopped up or the pump has gone out. mine only lasted 14 months went back to a bissel
729027
It depends on why it stopped working. Is the wand plugged up with dried milk? Did you check the wand orifice opening... use a needle to poke into the opening. Did you rinse the wand end, after use, by dipping it into a cup of clean water? Did you leave the steam valve knob in the open position so rinse water in the wand can drain?
269635
Happens to me ALL the time. I've done everything they say (cleaning out the valves, etc.) and nothing seems to work. Sometimes it sprays; sometimes it doesn't. Every time I want to clean my carpet I end up spending two hours trying to fix the stupid Bissell cleaner. I'm going to trash it and buy something that actually works.
917483
You should sweep or dry mop the floor first to remove any dirt/debris before you use the Swiffer/Bissel because it simply ejects steam to clean the floors and doesn't suction, but the results are worth it!