I have the stroller and I can't do the first step from the box - unfold it! Seems very stiff. Any tips please?
1493032
I bought this for my five year old grandaughter and she loves it and uses it constantly. My daughter and I do recall that we had difficulty opening it but once we did it is very sturday! I am sorry that neither of us can recall exactly how we figured it out; fortunately they have space for it to be stored open so I can't speak to if it easily breaks down and goes back up once it has loosened up or not!
1493033
I wish I could help, but it's been over months since I bought it, & it's been at my granddaughter's ever since. I seem to recall it had some plastic ties holding it flat for shipping. Maybe that's it?
1861706
Hi, I absolutely love my stroller. Everything is build tight and tough. I didn't buy the B.O.B. due to the lack of support the fabric seems to have and the issues my friends have had. I hope this helped.
964255
Have you tried aggressively pulling up on the center of the bottom of the crib? I've had this issue with mine too, but it's usually resolved by pulling up on the bottom (fairly high) and then latching the side. Kind of a weird mechanism.
38101
We had trouble with the stroller until we "discovered", without the benefit of clear instructions, that the latch must be unhooked before folding and attached again after unfolding. The lock release does seem to require a firm hand before rotating and beginning the fold process.
2094840
It's kind of tricky. Relax and don't force it. Push one of the bottom leg bars first. I thought it was a pain at first, too.
1671530
My husband put the car together and I took our toddler outside so he would not hear the language my husband was using as he put it together. He did eventually get all parts in the right places, but I do not know how exactly. There might be a youtube video to help. The car is totally worth it if you can get it put together. Our son loves it. We no longer use a stroller for walks and even sits in the car inside. Sorry I can't help more.
512384
I have the same problem. I returned the stroller for this reason and the replacement also has the same issue. I keep the lock button up with the help of two zip ties. This has worked so far. I have even filed a recall request for this stroller.
1035927
It's been years since I bought this, & never took them off, they're worn, but never replaced. I keep directions. FOR REAR WHEELS-- You have to pop off the collet cover (button) on the outside of the wheels first, then take off collet (piece under cover). Hold axle & pull off wheel. To put together--do opposite of..... -Fit brake teeth extension to wheel if it is not pre-molded. -Slide wheel assembly onto axle. -Fix small plastic collet onto axle end and ensure that the key in axle groove is correctly located in the slot of the collet. -Fit cover to collet by firmly pressing the cover into place. Repeat for other side. FOR FRONT WHEELS --read bottom Fit the footplate into place by pushing the 4 plastic studs into the holes in the frame. Screw the 4 screws firmly into place. Remove the plastic packing from the front forks and dispose of them safely. Loosen the quick release outer nuts and washers from the wheel's axle but do not remove. Fit the front wheel into the slots on the front forks at the same time fit the pins into the holes on the forks. Make sure that the quick release lever is in the open position and finger tighten both nuts. Push the lever to the closed position to tighten securely. Pull the wheel to ensure it is fitted correctly. Before the nuts are tightened please ensure that the front wheel is fitted parallel with the two rear wheels. Incorrect alignment could cause the stroller to veer to one side. *******To remove the wheel, push the lever to open and loosen that nuts enough to free the washer pins from the forks. Was trying to scan the pics but wouldn't work. Hope this helps. No phone but PETGEARINC.COM might help. Lisa
1712821
I was not sure, so I just tried it three times, yes I can fold the stroller with one hand, just not in one motion.There are two ring like levers below the handles on each side. In addition there is a release button next to the ring on the right to allows the right ring to release. I was able to press the release and pull the ring on the right -then- pull the ring on the left and fold the stroller towards the ground and getting it to latch with one hand.Also I was able to lean the folded stroller against myself and lift the locking catch and unfold the stroller with a few shakes and use my foot to fully open the stroller. I was not sure, so I just tried it three times, yes I can fold the stroller with one hand, just not in one motion.There are two ring like levers below the handles on each side. In addition there is a release button next to the ring on the right to allows the right ring to release. I was able to press the release and pull the ring on the right -then- pull the ring on the left and fold the stroller towards the ground and getting it to latch with one hand.Also I was able to lean the folded stroller against myself and lift the locking catch and unfold the stroller with a... » Read More I was not sure, so I just tried it three times, yes I can fold the stroller with one hand, just not in one motion.There are two ring like levers below the handles on each side. In addition there is a release button next to the ring on the right to allows the right ring to release. I was able to press the release and pull the ring on the right -then- pull the ring on the left and fold the stroller towards the ground and getting it to latch with one hand.Also I was able to lean the folded stroller against myself and lift the locking catch and unfold the stroller with a few shakes and use my foot to fully open the stroller. « Show Less
815513
I tried when I first started using the stroller and it could not fold with the seat rear facing.
1361143
we had a similar problem before the frame broke too, and were able to use another cloth portion from another stroller. when we had this problem with another stroller, the manufacturer sent an entire replacement. and with yet another stroller, we just sewed the parts that had ripped.
73013
I haven't had any problems. That's the main reason I bought the stroller because I had read they fit through most doorways and are not as wide. I love this stoller!
614230
NO!!!! I don't recommend this stroller to anyone. The seats not comfortable.totally by designing
324127
Sorry, there is no fix due to the cheap construction of this stroller. The wheel assemblies are cheap plastic and attached with rivits. I returned mine and got less than a 50 percent refund so the company stinks too. Purchased a three wheeler with bicycle wheels that works great. Can't remember the name but do a google search and you'll find them.
2162215
I don't think I've tried, but I lie mine on its side so that the wheels balance it completely. I absolutely love this stroller. Have a 2-year-old and 4-month-old. What a great investment. And it has fit through every single door I've tried. :)
1850900
Yes, you have to remove the board to fold the stroller. But it is as simple as pulling back two pins and lifting the board off. It literally takes all of one minute, at the most.
305550
on each side of the stroller there's like a hook looking thing you pull up on each and the stroller folds. If you can't find it let me know and I'll take a picture of it.