I have bought two helicopters and the controllers don't turn on. I have put brand new batteries. What is the problem?
1521837
I had same problem remote takes 8 aa bats looks like four pull out the plastic battery holder for the extra four!
1521838
Well no offense but make sure you have battries in rite lol!!!,but then turn your switch on the heli till you see the lights come on then turn your remote on till you see lights come on then push your left controller all the way down and to the left till you see the lights blink different on the helicopter then it will be synced with controller and that should put you in fly ready position good luck!!
1521839
I purchased one for my grandson at Christmas. It somewhat worked for one battery charge of about 15 minutes. After that it stopped working and cannot be recharged. Replaced control batteries and many attempts to recharge helo battery but it will not work. I would have returned it but I thought the time had expired because it was purchased a few weeks before Christmas. This was a very disappointing purchase.
1916314
Yes, I have bought 2 helis, and both have 2 batteries. It may imply in the picture that the other battery is in the helicopter. You will, however, need batteries for the remote.
981613
Contact the company, obviously it's something wrong with the bob it itself. why did you have to change the batteries on a new one anyway? The batteries should have been good. I would think something was defective if it didn't work in the first place. Contact the company.
229955
Sorry, I gave helicopter away and haven't used charger to be able to answer you. But when we had it, I would just leave it plugged in until we used it. You can tell if battery isn't charged enough by the helicopter not responding to controls.
1632296
Mine had issues until I put fresh batteries in it. They weren't old, and I didn't think they needed changed but it worked. If that doesn't work, try the reset button.
2186366
They don't work with the new battery firmware. If you uploaded and installed the new firmware you need to downgrade to achieve flight ready status.
1180683
HERO-RC sold mine to me. Was not marked Viefly on the box, and the controller did not work. I was able to use the copter with another, existing controller. Returning, though, because I think it all should work properly when brand new.
648132
Wish I could help... I bought the helicopter for my husband for Christmas and it came MINUS the featured battery. The company did not offer replacements and we had to return the helicopter. Unfortunately he still doesn't have one. We have decided to try to find one at a brick and motar to make sure it is complete and actually will fly.
421655
Hello, what ice found is that a new battery for the heli help, if that doesn't work, replace the PC board.
101831
may just be a bad motor. these little helicopters are usually of good quality. check to see if the pinion gear that is attached to the motor is touching the other gear. may just need to be adjusted up or down
2128566
it is quite possible it is defective(it happens) if you 1 -turn on transmitter FIRST then set heli on a FLAT surface. turn on heli and wait about 3 sec. the built in gyro will engage . NOT doing this will cause all sorts of problems. check the balance everything should be factory balanced.also look at r/c flight school.com lots of info there.GOOD LUCK.
369884
You need a new controller and you should call customer service. You can verify this by switching the one that does work with the one that dose not, just unplug both and switch them. I have the same problem after 2 or 3 days and I have one being shipped to me. As I read other reviews, others encountered the same.
1556199
Try removing the batteries then put them back in. If this doesn't work you are SOL.
1321539
Replace all the batteries, it that does not help then you might have problem with the control unit itself. I could never get my flying because even that motors were running, the quadcopter did not respond to the commands from the control unit. I returned it.
124994
It sounds like the controller is internally short-circuited. It cannot be repaired. It must be replaced.
1172130
Check and be sure you have the batteries in correctly and try different batteries also, I have bought new batteries that were no good before. I have had mine for 2 years and no problems
23667
Hi Roy, I bought two of these items and neither worked. I even bought new batteries thinking that could be the problem. I had to send them back for a refund...