I got the panel and turned it on, but I found that there are very bright area near the power connector. Is this normal?
1505111
Unfortunately, we do not have the answer to this question. We suggest you contact the manufacturer of the product. You should be able to find them on line, or there may be contact info on the box or instruction sheet.
1452047
You have to take the top cover off, unplug it, and remove the 5 or 6 screws on the top which reveals a small panel. The UV light is under this panel.
1657881
Your psu tester should have stable green lights throughout .. Depending on what you are connecting. If it flickers, is it steady? I have to different testers just in case the psu tester is defective.
1490403
I don't see it unless there is light shining on it. The light from the screen does not light it up. My office is somewhat dark and the frame looks almost black. I really like this monitor.
1780763
Yes, I'm noticing that it happens after it comes back from hibernation for me. Screen opens bright for a second, then goes dim. I suspect something with the power-saving options compromising the screen performance. Still haven't figured it out :(
1339518
Hello E. R.! My sincere regrets on hearing about the issue. A little more information about the actual state of the equipment would be very helpful in assisting. If there is not any backlighting apparent when turning on the unit, it could be a faulty contact under the "On" button or a blown fuse. Was anything spilled on the controller or have you ensured the quality of A/C coming from the wall? If you can, please provide more details on symptoms and what you have tried thus far in troubleshooting. Thanks, and best of luck! :)
2231318
You are right the lights are very bright. Mine are behind something so I don't have your problem. I don't think I can improve on the answers from Wally B and Robert C.
1881880
It should have a short cable coming off of the back side of the panel. I don't believe mine had any connectors so those will have to be soldered on or crimped if you don't have solder equipment.
1590181
I am inclined to think something is wrong. Mine has a nice picture. I did no adjustments on my monitor. I kept the factory setting because the picture was great.
1123836
Is this a 24volt panel that is not outputting full power? If you hook the panel to the charge controller that is first connected to the battery and you get green light I would go for it.
1303315
i found the same problem the screen dims jus like that and does not brightened up back is this normal or a malfuntion
2169062
I have two bright spots on my screen that are very noticeable on all colors. One the size of a dime and the other looks like a pen was pushed into the panel too hard.
1611115
Usually by going to control panel and then display. Could also be a function your power saver mode sometimes reducing the brightness to save power. Jon A
1648201
Thank you all for your comments and tips. Ive just exchanged the monitor for another unit and the replacement unit does not have the same first start/powering on flickering. Btw, i tested the original unit on a ps4, 2 diferent desktops, and a laptop each with their own cable but the result were the same. In the manual it stated that flickering is "normal" due to the nature of the LED backlit, and call support only when the monitor no longer power on due to the flickering. (...?)
1143505
Mine does the same (and judging from review so do everyone elses). I believe this is the 730nm LEDm which is just outside of the visible spectrum, so it is mostly likely on and working, you just can't see it.
668541
Mine is warm to the touch but not excessive. The power supply is very warm though. I am going to look for a new one to replace it. Hope this helps.
1854699
Sounds like they are mismarked. The polarity cannot change through the connector. The two + now become 1 +. The two - now become one -. Once you have the 2 panels connected in parallel, use a voltmeter to check the polarities to prove it to yourself.