What is the return policy for the chair?
1501487
good luck with that one, this is not sold or shipped from Amazon so you won't get any type of return policy!
1235583
I'm not sure, but I don't think so. I sent the chair back as it was too big for me.
859229
The chairs I purchased came damaged. The company was not helpful in the return process as they insisted I forward a photo to them to start the process. I was in Florida and had to return home. My credit cared company refunded my money as the chair company was not supportive. I also found them to be short. The back adjustment was tricky also.
103368
No idea. One of our original pair of chairs broke last November, after only a couple months of light use. Amazon's retail source originally said replacements would be available in January, but then moved that date out to June.
1456178
Go to the company website to get a manual. I no longer own that chair, I sold it.
1759495
It is clearly misleading as the photo shows the whole chair. I got the "back rest" as a gift. I don't want just a back rest. I need to return it but Amazon makes it hard to return gift items! Why?
1284718
Contact HON directly. They'll ship you a replacement. Google should get you contact information for their CS department. They may ask for proof of your purchase date which you can do by printing an Amazon invoice (assuming you bought the chair from Amazon).
692768
Hello, thanks for posting your questions. This Counter Stool is available from 22 different Marketplace Sellers and many sellers on Amazon.com offer returns for most items within 30 days of receipt of shipment. Return Policies and requirements may differ from seller to seller, so there is no standard answer to your questions. To read each seller's exact returns policy, go to the listing and click on "Return Policy" below their name. If you'd like to contact a seller directly with your questions, you can do so by clicking on "Contact the Seller" in the bottom right-hand corner of their Storefront Page. I hope this helps!
2243023
I can't respond but because the seller I purchased from was fake. I did get money back yes. For the chairs I didn't try to order again because I think I want some with arm rests so checking around. Sorry not more helpful.
514052
I was missing one of the leg pieces and they had to send me out a who new set of chairs for one piece, because they don't break up packages. They sent a return label so the return was on their dime. We carefully opened the box, found what we needed and sealed it back up. Dropped it at the ups store. It took me from last week in December til the first week in March for the it.
694208
howdy jim.i don't think they sell the chair anymore, which is a darn shame. i bet if you contact homedics.com, at least they'd be able to point you in the right direction. good luck.
2173858
The chair was not sturdy, it wobbled on its base, we returned it. The seat area was very wide.
494012
Hello, thank you for your question. The listing does state that this seat exercises the back and other muscles and relieves soreness/stiffness, however I'm not sure if it will be ideal for you. So returning is an option as this item carries Amazon's 30 day return policy - item must be returned in new condition, original packaging and accessories, within 30 days of your delivery date. To learn more about Amazon's return policy, please visit our Help Page:
1216228
Amazon has a certain time frame for returns. Check on your account page where you ordered it to see if you can return it.
2199244
The seat has no give. The base is hard Styrofoam. It would be a gamble that I wouldn't take unless there are free returns. The shipping package is huge and would cost a fortune to ship back.
378447
Wish I could answer the question but I only received the back of the chair in my order. After several e-mails, I was told the item was no longer in stock and I didn't need to send the box with the back of the chair back. I love the material and color of it but do you have any idea as to what I can do with only the back to a chair?
257804
Hello, We accept all returns within the first 30 days, still in new condition in the original packaging for full refunds. After, within the first 60 days the item has to be in the same condition(new in box, etc), and once received we would process a refund -25% restocking fee. After there is a 1 year limited warranty covering manufacturer defects and condensation. If you have any additional questions or concerns please feel free to contact our customer service. Thank you