What kind of technical support is there &amp; is it any good? User forum, telephone, email, nothing much.
1488518
None, but it's pretty simple and mine works. Just make sure PW 0000 or 1234 is used.
950850
Hi Sara, sorry now idea, I've got nothing to offer. Tried any of the dedicated forums? Maybe there is someone who can help you?Best, J.
600533
it works, look forward to get zero support I mean zero support one day after warranty up they don't fallow up on their commitments, I would look for another vendor
1724529
I'm sorry. I do tech support for a living. I can't also do it for free. Go to the manufactures web site for help. Damn it, I did it again.
1344010
I had the same problem, called tech support and they were unable to help........... returned it for a full refund.
257839
Sorry, I'm in the same boat as Glenn Barefoot. I gave it as a gift over 2 years ago now & know it's still working strong. Though I had no part in the set up. Good advice calling technical support.
278752
I didn't see any of these, I would email their support at Techsupport@universalremote.com . They are very responsive
2028805
Hello from Medialink,I'm glad to hear you got it worked out. Once you have them working for a while please come back and post a review of what you think!Enjoy,Medialink Customer Support856-216-8222support@medialinkproducts.comTues-Sat 9am to 6pm Eastern
966095
Still pretty useless. Waiting for a software update but not expecting much at this time. I question why the continue to ship with all the problems and bad reviews. Strange!
824805
The other thing is, there is no support for OEM, you're on your own when it comes to troubleshooting. Fortunately, there are some awesome forums to get help and share knowledge.
1394109
I also found Kanex support to be very responsive and helpful. http://www.kanexlive.com/support/
528164
Agreed! This is the last straw for me. I've returned it already. Have NEVER been able to surf the net. Configuration problems are a nightmare. Technical support is like dealing with the clincally braindead. Well, that's what you get for Chinese made products. And can you believe, HP has stated that "it's a disposable device". Tell my bank account that! Back to Palm/OS!
1747220
I bought your toy on Amazon.....in Upload disk, startup file is missing......support service in the company- is not working ...!!!!! I sent an email ... no answer!!!!!!upload the missing file (or full soft from the Site!!! - not possible too!!!not running !!!)contacts on the site, does not work too ...I will try to call later,but something tells me, is useless.....
673776
Yes, just like JoshJim herein below reply. Tech support has been patiently multiple times helpful. Got so much better over time since 1st use. This unit gets it done!
1887717
Sorry to be harsh but this is not the place to look for free tech support. To properly assist with this you would need to supply more information and this is not the proper forum. I have left a review of this product which works as advertised.
1412866
Has anyone got a number for these guys? AWFUL AWFUL AWFUL customer support!
981598
I also want to add that nettalk is terrible, there support is non exsistant I was with out service for 7 months and I called -emailed - on line chats you name it they never responded. I strongly recommend you stay away from Nettalk there a huge ripoff. and if you check them out at face book the people that give them a favorable rating actually work there. I have had Magic jack and I did upgrade to the 2014 and you just plug it into your router or computer and it works fine. and the online chat help is always there