I ordered 2 of these. sealed and new. i inserted battery and nothing..i charged over night and still nothing. is this common ?
1501223
Idk,this was my first phone I know it took the battery almost 9 hours to charge
458674
I let mine charge for several days, and it still never came on. Then I charged it for several more (with switch in off position), never worked.
1337864
That is not normal. How many mAH does it say is charged when you check the battery status? AnKer is amazing with their customer service. I would notify them. Also, sorry if this is a stupid comment, but check to make sure you didn't install the old battery again. Let me know how it goes.
830053
Your system should be charging it automatically. If you just now installed the battery, wait 24 hours and it should be fine. You may need to reset low battery warning. See your manual for instructions. If it has been installed since February and now is showing low battery , verify the main power source is turned on.
1252353
It didn't take that long to charge my new battery. I would think a few hours would be good. Maybe you got a new battery that was bad?? Hope this helps...
1090692
Hi. I started charging mine as soon as I unboxed it. It had some charge to it but not 100%. So far mine is ok but I hope both of us didn't get a refurbished product. Maybe someone else will reply too.
1252352
The battery that I installed in my phone was fully charged in about 4 hours. If the battery that you recieved won't charge you might have got a defective one. I would try cleaning the contacts on the battery and your phone and then try to charge it again. If that dosen't work then you will have to return it for replacement. I hope that answers your questions.
1792831
I really dont know why thats happening but you got lucky . At less urs still working . My laptop was working greet but after i install that damn battery it never works again why i dont know !!!Have you try to reinstall your old one again ? And see if its gonna start charging or no ... And pls let me know if its work with u .
2004107
Charge it overnight and try again. Ours showed that it was not charged at all but worked fine all of the sudden. We had not charged it for months. Other than that I do not know.
1101740
Hello there - Are both batteries new? Even one battery that is not fresh can prevent this item from functioning properly. Did you try to hold the "on" button to on for 10 seconds, as sometimes first time use will take longer to turn on? Please contact the seller directly for further assistance. Kind regards -Vert Delivery
1634321
I would say have them send you another one first and return the old one. It may just be a defective item that you received. It happens from time to time. I wouldn't waste my money on a new battery if it came that way.
1383214
I charged mine for 12 hours the first time and mine worked perfectly. You might want to make sure the battery connection is good.
1493717
Mine turned on right away. Try to give it 2 hours of charging. Otherwise you've got a defected one.
280107
The 9v battery that comes with it is in the compartment, but is sealed in plastic and not connected (they wouldn't be able to safely ship or store it otherwise). If that's not the problem, try another battery or it might just be dead.
906306
It could be a bad battery. If it is a bad battery, you can call customer support, and they will send you a new one. They were very pleasant when I spoke with them about a battery issue not holding a charge. At the time, the customer service person told me that new batteries should be charged for at least 24 hours in order to keep a full charge. He also told me if the battery didn't work, that they would send me a new one.
261619
Heyy, try using just a regular battery. Positive is red or with a code written on it and negative is the solid black. I tested all before installing and only one didn't work. Hope this helps :)
683433
I would recommend you contact the seller. They are really quick at replying. Great battery but I followed the charging instructions to a tee.