Just got one. Put in 3 AAA batteries from Costco. Unit does not work. Am I doing something wrong or should I send back?
1526165
Make sure to put the batteries on the right way. We put the opposite way first and thought it was broken..
1526166
I love mine, I have used it for walking a night at works very well. As I look at mine. The "capsule" (container the batteries go in) should go with the spring facing down and the batteries should be put in with the flat part of the battery up against the spring. I would test the batteries also, because I have gotten bad batteries. I would purchased another if i needed another one or a spare.
1526167
Send it back. I had mine for just a few months and it rusted. I had it in my house and nowhere near water. It's junk.
1526168
Check to see if you put them in correctly. We had not problem with this flashlight.
1526169
If you have installed the batteries correctly and it is not working then yes send it back. Mine works Great.
2195007
Maybe that particular battery doesn't work? I ordered one and put it in, and it works great! Maybe send it back and have another one shipped out.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
2103044
I called the toy company this unit has not been produced for years. the only ones left are defective in some way. the toy company said the units are also very particular to the type of battery used. i returned mine.
264023
I would send it back if you can. I purchased same item and one battery will not charge and the other battery was dead out of the box and Amazon doesn't pay any attention to these messages or I would have heard from them from a previous message.
2178801
three or four of mine did not work right out of the box. I have not yet looked to see about new batteries. Sorry.
879179
Send it back if batteries are good. Check batteries for charge and in correctly first. Sounds silly but can happen.
266998
I would suggest that you contact Melnor, the maker of this item. I have NO idea what might be wrong, as long as you've put in new batteries, in the correct direction.
961110
Mine is still working well, however, I just use it occasionally. If you are sure that your batteries are good, I have no idea what's wrong with it. You can try contacting their customer service.
1117976
not sure...when you installed the battery was the unit plugged in or not? if it was plugged in, try unplugging it after powering it off, intall battery, then try the power buttonwhat happens next? is it just dead or do you get lights at all even for a moment? mine just worked and was not an issue.....did you dbl check the model numbers? and it fits ok, not wobbly?mine has been working like a champ....no complaints at all!!!!
774845
I got one for my son in law for Christmas won't even turn on!! grrrrr How about that! I am having second thoughts on this one. Anyone else have this problem? And yes, I put batteries in it and I did try to hard start it etc etc..:(
65990
Mine works O.K. .......................Check to see if the batteries are placed in correctly..............................
1431717
It may seem trivial, but ensure that your batteries are charged. I had thought that the new batteries I received were charged and had a similar things happen. Once I recharged the batteries everything worked fine....definitely user error on my part.
1632296
Mine had issues until I put fresh batteries in it. They weren't old, and I didn't think they needed changed but it worked. If that doesn't work, try the reset button.
142280
I did have trouble the first time or two. Make sure the batteries are new, and the polarity is correct. I had another difficult time getting the bottom on correct. Just as a side note, this same item is allot less expensive at Costco
1237019
Ive got three of these that ive been watching all summer. Perhaps yours is defective? Try new batteries and if it doesn't work then return it.
2181444
Yes mine stopped working about 2 months after buying it also, I bought it from Costco, so I just returned it.