Why are most of these five-star reviews written by bloggers who were given the fan for free? Is this true of most Amazon reviews? My Ozeri died BTW.
1531459
If you're within the 1 year replacement warranty, they'll replace it with a new one. NO CHARGE AT ALL! They have excellent customer service! I'm not a blogger, nor did I receive this for free (wish I did, though). This fan was actually sent to me as a replacement/upgrade from my old ozeri that died on me. Again, at NO CHARGE. I sent them my old one in the new box packaging, slapped their prepaid shipping label, and dropped it off at UPS.
1531460
Well ,I don't know if most of the good reviews are from bloggers.Yes they send me a product.If is not good i tel you.I give to other ozeri products 3 stars because i don't like them.Doesn't matter if they give us the product for free.I don't have any problem with my fan.
1575592
Attention customer service, ( please forward).Hi people. Listen I don't mind answering review questions at all. I'm glad to help but please don't follow up by asking for the password to my account. Have you guys heard of hacking? Thank you. Jaysen Zaffino
1373255
I agree with Rick V.'s post. Many of the one star reviews appear to be written by users ranting about technical issues they know little about. Their "see my other reviews" often indicates they knew very little about the other products they reviewed. If a negitive review can't be supported by facts, and readers do not find the review helpful, Amazon should not use it. Some of the reviews are rather humorous excuses for not knowing what they ordered or how to use it.
1266509
I am go glad I can help.Like you, I use the reviews (recent reviews that is) as a testament to a real user. I will admit I don't know why Amazon doesn't filter out the people who use this avenue to epistolize ridiculous comments that are completely useless! LOLI absolutely adore this little vacuum and it is very strong on suction.You will enjoy it.Tammy
1345707
If Amazon doesn't start to police the gaming of their reviewing system (which is rampant, IMHO) being done by authors and third party sellers, they may as well stop with the reviews. I've been burned a couple of times by products that have 5 star reviews that ended up in my trash bin upon delivery. Sure, there are good 3rd party sellers out there, but how can I tell the good from the bad? I'm done with 3rd party sellers. It's either Amazon selling it or I don't buy it.
1766242
There are many people that write deceiving reviews. Some are being paid and some are getting free product. For instance a person that gives 5-star reviews for three like products from three different companies the same day or within a couple of days. Saying for each, "nothing worked until I tried this". Also a variety of different products. It can take up are lot of time to do this research. Check the other $100's of various products reviewed at the same time. I have written down the names of 14 people that reviewed the same items around the same time, saying about the same thing. But not giving info that is significant.
628431
Does this not scream sales pitch? This, along with the 9,591 reviews, has to make you wonder how they are getting away with this. I especially like the responder who says "I don't believe the review ...". Are you kidding? Who says that? When you review a product, you do not write sales pitches. Free samples should be noted next to each reviewer.
1291845
I must confess it is a bit disturbing to have the company president tracking down bad reviewers in the company database! Rather chilling and kind of Orwellian, don't you think? Also, your statement that OMyGarden has a near perfect record of customer satisfaction is wildly incorrect - on eBay, you have only a 97.2% rating (even mine is 99.2) and on Amazon a whopping 11% left negative feedback, with another 6% leaving only neutral feedback. This does not reflect an acceptable level of customer satisfaction. Perhaps ypur time would be better specnt improving your product and shaping up your customer service department than trolling the web looking for bad reviews and seeking out the reviewers. I must confess it is a bit disturbing to have the company president tracking down bad reviewers in the company database! Rather chilling and kind of Orwellian, don't you think? Also, your statement that OMyGarden has a near perfect record of customer satisfaction is wildly incorrect - on eBay, you have only a 97.2% rating (even mine is 99.2) and on Amazon a whopping 11% left negative feedback, with another 6% leaving only neutral feedback. This does not reflect an acceptable level of customer satisfaction. Perhaps ypur time would be better specnt improving your product and... » Read More I must confess it is a bit disturbing to have the company president tracking down bad reviewers in the company database! Rather chilling and kind of Orwellian, don't you think? Also, your statement that OMyGarden has a near perfect record of customer satisfaction is wildly incorrect - on eBay, you have only a 97.2% rating (even mine is 99.2) and on Amazon a whopping 11% left negative feedback, with another 6% leaving only neutral feedback. This does not reflect an acceptable level of customer satisfaction. Perhaps ypur time would be better specnt improving your product and shaping up your customer service department than trolling the web looking for bad reviews and seeking out the reviewers. « Show Less
1223893
Sorry, David, since my last reply, I was informed that the Amazon staff read all replies, and it looked like they did not like mine, so they did not post it. I will not answer any questions in the future.
1121787
I certainly am willing to write them...I am totally disappointed. Do ou have their direct email address?Does not appear they are willing to try to bring it back....but maybe if they got enough emails...??? I am going to try to find their facebook also and write there of my disappointment also
680638
I have no answer for this, but took a look at the products that a lot of the 5 star reviewers reviewed. It appears as if a lot of them reviewed the same supplements, books, wire hangers, and LED lights. Smells like paid reviewers to me. The likelihood that all of those people happened to purchase and love all of the same products is almost impossible.
1275363
Amazon doesn't proactively police its reviews (that I know of), but you can. Click the "Report Abuse" button next to the review and express your concern. That should get a moderator's attention.
1303358
Hi C., thanks for asking. We are new to Amazon but to the best of my knowledge the last review (4 stars) from Ronald Richman is. The others are from purchasers from our retail operation - we are asking every customer to give us reviews. Hope that helps.
2144547
Hi Theresa: No one at AmazonCom LLC reads anything posted here or anywhere else for that matter. See my answer to 'Snyder L' for the rest. Cheers!
726224
Thanks. Now it also shows reviews again. Strange. It did not show any reviews nor the link to write a review when I posted here 5 days ago. Maybe it was a glitch in the Amazon.com website or something. Cheers!
91944
The reason why no one has answered you is that your question makes no sense. What three reviews are you asking about? Since none of us work for Amazon, I probably couldn't answer such a question anyway.
814837
I give vine reviews less weight than other reviews. Not only is there an inherent bias when you receive a "gift" of a free product but they also try the product and do a quick review. They don't do the review after having the product for a reasonable period of time. At least Amazon notes that they are vine reviews.