just recieved this battery and when i install it before putting end cap on, lioght comes on. install cap and light is on constantly and switch won't turn it off, any suggestions?
1546331
Not sure but sounds like you have a shorted switch, I would email Streemlight and get it sent off for testing and repair, constant full discharge might ruin new battery.
1546332
I'm not positive. But it sounds like the switch is defective, not the battery. I have had streamlight switches go bad twice before. Good Luck
1106520
If It Isn't Doing Anything Then Your Batteries Are Probably Dead. I Went To Walmart To The Jewelery Department Handed Them The Old Battery & They Gave Me New Ones..Just Add Soon As You Install The New Batteries And Put It All Back Together It Should Automatically Come On. Mine Did Not Have An On/Off Switch. I Just Took The Batteries Out When I Was Done.
1706699
There must be a loose connection somewhere or either the batteries are not making a good connection. We installed ours about 2 1/2 years ago, still have the same rechargeable batteries, and our lamp comes on without fail every night. I would check both the wiring connections and insure that the batteries have a tight connection too.
1883158
I haven't had that issue with mine either. I use mine mainly for edging which puts a greater strain on the battery. My battery will normally last between 30 and 45 minutes and all lights go out. I would definitely call their customer service and ask about it.
933598
Yes I ran into the same thing What you have to do is not screw the cap on so tight loosen it up about 1/2 a turn or so then the light should come on and stay on
786053
I am assuming the fan is running and the unit isgetting current? The reason I ask is that the rocker style power switch on the bottom is known to become difficult in turning on/off and go bad. The one thing that comes to mind is when you install the module there is a screw that is designed to draw the bulb inwards as you tighten it. However, this is very poorly designed and the plastic that the screw sets into often gives way and may possibly prevent the bulb from being drawn in all the way to make proper contact. But it sounds like yours is seated correctly, unfortunately I have no true answer. Maybe the UV bulb had been dropped and is faulty even though it is new.
1213254
I just put the switch to ON and left it. I didn't turn it off at all. It recharges during the day and then shines at night. I am not sure why they even have a switch. On mine I would have to take the top off to get to the switch, anyway, and since it is on a tall post that would be difficult. Dave L.
1106522
When you put the batteries in it and tighten the end cap down it should turn on and to turn off you need to pretty much remove the batteries.
1472145
There's a switch on the bottom that you turn on. If it doesn't work, it's probably defective just like mine was. Mine never worked. I tried putting in brand new batteries so many times and it never worked. Super disappointing. Send it back for a refund.
865364
Mine does the same thing. I unscrewed the bottom cap and the top cap (not the head where the light is) wiped all battery contact surfaces and now it is better but sometimes comes on dim. This would suggest it's a manufacturing problem and not necessarily the switch. However, I wouldn't rule that out as the whole unit is not the best quality I have seen in these types of flashlights. I guess you get what you pay for.
1109933
Had a similar problem when I got mine. I emailed the manufacturer and they told me to slide the LEFT side in first so that the metal plates come in contact before you push the RIGHT side in. It fixed the problem for me. They said it's a very common problem and are updating their manual to prevent users from installing the battery incorrectly.
1032900
Push the reset pin. It's a little hole and the light comes with a little pin that fits it. It was charged when I received mine. Maybe you need to charge it up first if it doesn't work.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
837727
I keep mine in the "AUTO" position. When in the holder during daylight hours it remains off, in the dark the "Night Lite" stays on unless there is a light on in the room. At any time, day or night if I grab it out of the holder the light is a constant "ON". When in hand I will turn the control to on or off depending on what I need. When it goes back in the holder I put it back to "AUTO". This question got me wondering so I went around the house and checked them all, they are all working properly. I don't see a way to replace the battery, I'll look into that.
2024961
Left side. Ist battery put pos end in first, repeat with 2nd battery on top of 1st, On other side do the opposite. Put neg end in first, repeat with 4th battery, Battery configuration form a "U" shape . With cap off you should see neg end on left and positive end on right With batteries on same configuration on each side. Make sure you align batteries with metal part in cap when screwing on. Wish I could draw a diagram
1411585
check and see if there is a o ring on the back.. the cover may be tight. Turn it back till light goes off, than push on end cap switch and see if laser goes on.
722866
There is a power on switch that is not all that intuitive. Is yours on? I had a different model ION before this one that had a burned out lamp. If so, it must be repaired at the factory; it was not user replaceable.