I have the hp 3210 and it worked great then all of sudden the program stoped working so I took it to a repair guy and he said that he could not get an up date for the program so it just sits and I can not use it any more is there a way for me to get a...
1527298
Hello and good day. The 3210 was a capable printer. WHEN IT WORKED. For I did had soft ware issues, I had to delete everything an reinstall. But for me was the feed mechanism. Over an over an over, paper jams. So got tired an got EPSON 837. An EPSON WAY OUT PERFORMED HP.... just the issue is inks are EXPENSIVE.
1799074
Please let me know what you find out! I REALLY appreciate your note! I called hp and after paying $39 for the service call and spending more than an hour and a half on the phone with their techs, I was told there was nothing they could do! Wanted you to know so that you don't spend the money if you don't have to! Again, thanks so much for your note!Robin
1667898
I returned this printer as I had issues with it. HP sent a replacement which was an upgrade to hp 3510 wireless. Sorry couldn't be more help.
181164
You can do one or both of two options 1) get a scanner cleaner sheet and run it thru the unit 2) upgrade the firmware of the unit. Either of these has worked for others, if the unit is still printing lines from scanning contact HP for assistance.
1916761
If you already have the printer I would suggest contacting HP tech support. If you haven't bought this printer and are looking to future parts replacement, I would suggest buying a printer with better reviews.
587103
In response to @waxpot. You obviously hit the brick wall that I did as well. This was a great little unit when working but the HP support was appalling and in reality they just want to sell ink. I even tried to find out from them if there was another of their printers that these cartridges would fit in and they couldn't/wouldn't tell me. I haven't set the new one up yet so will soon find out how they operate with that one. Incidently my HP laser has worked more or less non stop for about 15 years.
665163
Sorry I can't help you out but, I don't know. Send a email to HP and, you should have a answer.
135535
Hi R. Harris,I work for HP. Please send me your contact and product information to PSGSocialmedia@hp.com Attn:Scott B for further assistance with this issue. Please include your username.Thanks
191127
I had the same problem for months until on last week until I traced the cause to Hewlett Packard's printer driver included in a bundle of programs that came with the printer. I downloaded a specific driver for the printer, deleted all the other rubbish.HP customer service treats people like idiots.I bought another printer.
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
667303
I just read this post from the product review section on amazon from "Traveler". Hope this section of his review helps with your problem as well. DJ UPDATE JANUARY 23, 2012: After over 5 hours with the HP Help Center, not arriving at a solution to the printing errors and scanning problems, I was ready to return the printer to HP. However, I persevered. The printing was perfect as long as I did not let the error messages bother me. The scanner was not functional. Then a few days ago, I came up with an idea. IPv6 has been in the news lately due to the lack of internet addresses under IPv4. I wondered if my laptop and desktop were using the same IP versions. Sue enough, the laptop that did not have problems was using IPv4 and the desktop had IPv4 and IPv6 activated. So, I disabled IPv6. Ever since, the printing errors have disappeared and the scanning functions perfectly! YEAH! I am not ready to declare 'VICTORY' yet, but after a few days, everything is still good. So, I will raise the product rating from 3 to 4. Too bad that the HP Help Center and their diagnostic software could not have saved me so many hours of frustration.
1832441
Please call Hp. Before trying, some do and do not. they will tell you. If out of warranty and get a tech, won't answer, demand supervisor, he or she should answer. for model,etc. press F2, should you need it.
1797949
I would recommend that you do not buy this product - mine didn't last longer than 6 months and with no support from HP, it is now a piece of junk :(
595094
Dear Romer Abad,I work for HP. If you need further assistance with this inquiry please send me a email with your product and contact information to PSGSocialmedia@hp.com Attn: Scott. Please include your user name.Thanks
1047592
hello, I did not work because I have to check first if the processor supports the processor, HP rebrand one date to another
705091
I think this HP was made with defective parts, I bouhgt one as a gift for a friend it when he turned it on it blinked and then it shut off and never came back on. We chaned the battery had it diagnosed and it never booted up again. We even contacted HP and they send us CDs to try and fix the problem but it never worked. I also bought the model before this one but thanfully, "knock on wood" i have no complaints. It will 2 years this October since i purhased it. I know for sure the 2000- 2a20NR model is good. Sorry that you are experiencing problems but i hope that this review help others to decide first before buying that 2000-2b20NR model.
1614550
I would go to hp .com and check with them first.and ask them.it might take a couple of days for them to get back to you..but they would know best..Roger