i have had this for several months and it is no longer waterproof :( . how does the lifetime warranty work?
1540830
This product is and will be 100% waterproof unless urethane membrane is damaged. You can return this product to our company National Allergy by contacting us through Amazon website or call us at 1-800-522-1448.
1540831
I would get in touch with the company and present a receipt of your purchase and indicate whether you used the item in the manner for which it was designed. I have not had a problem with this article.
1540832
I do not know the answer to this, perhaps inquire to the manufacturer. I have not had an occasion for liquid to be on the product, it is just used as a protective covering.
847543
There are quite a few disclamers in the fine print of the warranty but I did not see any that said you had to buy directly from them or excluded Amazon. One of the stipulation if a remember correctly is that you must water test the case every 30 days which I cannot realy picture anybody doing. Personally I spent almost 2 hours on the phone with Lifeproof to get them to honor their warranty on one I bought dirrectly from them and then had to pay the return shipping cost on a case that was a week old. Amazon was no problem and nobody beats there price that I coul find.
659002
Contact the company to get it replaced. It has a lifetime warranty, but I'm not sure that covers normal wear and tear.
1139571
A good question!! Unfortunately I have not tested to see if it was waterproof. I am sorry.
1846537
it has a company warranty for 1 year under proper use. the problem with just about any water proof camera this small is the various compartment doors. Being rubber sealed, it relies on a very clean seal to work well. If you do not take care of the seal, it will leak. It is a tough argument between the company and customer about who is at fault there, i lean toward user error. Proper care is to make sure the seal is very clean, never open it in dusty environment (most environment are dusty to some degree) and the doors closed tightly and properly.
1799340
That's what happened to our case too. It ended up not being waterproof and ruined our iPhone 5c. I would not recommend!
1758561
Consistenty, any electronic device will be affected in the long run if it's not waterproof. The life span will still last long for this device.
1965895
Hello Aaron Blandon, The lifetime warranty is offered and handled by ArmorSuit. The replacement is a simple process. Simply go to the following link for warranty instructions: http://www.armorsuit.com/warranty. If you have any questions, please feel free to contact us through Amazon for better assistance. iTech Accessory
1072992
Sorry, I automatically assumed you were talking water damage. Like I stated in my last reply, from what I understand they won't warranty the phone because it wasn't purchased from a big name retail store. I personally can say that I don't count on life proof for a warranty. The case was purchased to avoid me destroying it. I fully insure my and my family meets iPhone with the higher end insurance. This covers anything. I am an outdoor person and my phone has taken falls from tree stands, been dropped in 2 feet of muddy water, and this case has protected it. As far as expecting life proof to provide warranty... You will have to have a ton a proof why the case failed. Hope this helps . Sorry, I automatically assumed you were talking water damage. Like I stated in my last reply, from what I understand they won't warranty the phone because it wasn't purchased from a big name retail store. I personally can say that I don't count on life proof for a warranty. The case was purchased to avoid me destroying it. I fully insure my and my family meets iPhone with the higher end insurance. This covers anything. I am an outdoor person and my phone has taken falls from tree stands, been dropped in 2 feet of muddy water, and this case has protected it. As far as expecting life proof to... » Read More Sorry, I automatically assumed you were talking water damage. Like I stated in my last reply, from what I understand they won't warranty the phone because it wasn't purchased from a big name retail store. I personally can say that I don't count on life proof for a warranty. The case was purchased to avoid me destroying it. I fully insure my and my family meets iPhone with the higher end insurance. This covers anything. I am an outdoor person and my phone has taken falls from tree stands, been dropped in 2 feet of muddy water, and this case has protected it. As far as expecting life proof to provide warranty... You will have to have a ton a proof why the case failed. Hope this helps . « Show Less
642938
It has a lifetime warranty replacement, so you should be able to get a new one. I have had mine about 2months. It isn't coming apart but its getting dirty and it's hard to clean. Other than that, its holding up pretty well.
1529736
Hello Sonkat5355,The lifetime warranty is offered and handled by ArmorSuit. The replacement is a simple process. Simply go to the following link for warranty instructions: http://www.armorsuit.com/warranty. If you have any questions, please feel free to contact us through Amazon for better assistance.iTech Accessory
654458
Hello Amanda Heather, The warranty is offered and handled by ArmorSuit. It is a simple process. Simply go to the following link for the Lifetime Replacement Warranty instructions: http://www.armorsuit.com/warranty/. If you have any questions please contact us through "Contact Seller" link via Amazon. Have a nice day. iTech Accessory
659003
Hello Jungyu Yoon,The lifetime warranty is offered and handled by ArmorSuit. The replacement is a simple process. Simply go to the following link for warranty instructions: http://www.armorsuit.com/warranty. If you have any questions, please feel free to contact us through Amazon for better assistance.iTech Accessory
1702023
Hello Emily, The lifetime warranty is offered and handled by ArmorSuit. The replacement is a simple process. Simply go to the following link for warranty instructions: http://www.armorsuit.com/warranty. If you have any questions, please feel free to contact us through Amazon for better assistance. iTech Accessory
300234
I would send back to amazon if it was that way when you got it other wise contact the life proof company. To get warranty you have to go on and do the online quiz also.
346361
It has a Limited 1 year Warranty. I read that some folks had leaks. I was extremely careful when closing and latching the cover that seals out the water, so I had no problem.
821709
Hello avid-amazon, The warranty is offered and handled by ArmorSuit. It is a simple process. Simply go to the following link for the Lifetime Replacement Warranty instructions: http://www.armorsuit.com/warranty/. If you have any questions please contact us through "Contact Seller" link via Amazon. Have a nice day. iTech Accessory