How to I get the wheels to roll? I have it packed up for travel but the wheels won't roll!
224267
Just make sure the wheels are not in the locked position before packing up. If done correctly there is an opening for the wheels to fit through when packed up. The package then can be rolled like a piece of luggage.
224268
No idea mine didn't either I just carried it to the car and didn't think anything of it
224269
Are the wheels free rolling or spinable by hand? Sometimes the cover would get in the way, so we just leave it off. Also make sure it's being rolled at the right angle.
772033
Try wiggling the wheel on the back, but if recommend returning it. I hated mine.
1046086
The wheels are only on one side. You would have to pick up the side with the mesh in order to wheel it.
96008
As for the wheels, just reach down and pull up the levers. VeryEasy, very simple---Sorry, can't help with the foot rests---They should have some instructions but they have not.
1666380
We bought three of these, one for each grandchild. The wheels were tough to get in but after watching the video my husband got them in and we haven't had any trouble with them staying in place. Don't be afraid to really use some strength on them. Make sure you have them in the correct position, it almost seemed to me that you are putting them in backwards. Once they click into place they are locked in and stay. Good Luck and I hope you get this mastered. The grandkids as well as the adults have had hours if fun riding these.
1253105
Make sure you have the disk/flange underneath the base seated correctly. Once it is seated you should be able to tighten it up and it won't move any more. From time to time we have to tighten ours up after a month or two of play. Hope this helps.
2162428
It took me so many tears and much anger to figure out. Each wheel must be pushed up into the five arms. Each wheel should have a small stick on top that can fit into each of the five legs' holes with some force.At least that's how I did it. The instructions were nonsensical. Good luck
1329477
I had this problem too. I contacted Britax to get a new wheel and it works much better now!
1895452
I'm glad you asked this question. I received one last week and the wheel is incredibly wobbly. I just ordered a second one for comparison, and hopefully it will be secure and stable. The first one is definitely going to be returned.
1695080
Unfortunately I returned the cart shortly after I got it because the wheels kept falling off. Maybe I didn't have them on right but I could not seem to figure it out myself either. Sorry I could not be more help.
281907
Hi Anthony, There is a handle on the under side at the top end of the machine where the console is. If you pick it up it will engage onto the wheels and you can roll it wherever you need to put it. :)
1037912
don,t waist your hard earned money on that piece of JUNK!!!!!!! and it has no wheels. hope this helped!
382145
Same problem here. Sorry to say we've had no luck getting the wheel(s) to stay on. Keep reattaching, but still no luck.
1807506
Did you get any answers? I can't figure out how to put the wheels on securely.
746009
Hi,my small wheels came off also,I got in touch with the maker (Rio Brands) customer service.They sent a replacement right away.Today I went to the beach and on the way home I noticed the other front wheel came off!! It's a very nice cart but the wheels are a real problem!! Good Luck!!!
1301699
Just assembled it. Right wheel was squeaking. I unscrewed both the wheels and noticed the one squeaking is loose because it was defective. Unscrew just the 2 wheels and compare side by side, check if one of them has a deeper hole or not. Will be trying to order the defective part. Wish me luck.
1893589
I never had any problem with the wheel coming off. I did have the wheels on wrong at the beginning and it was easy to fix. I had the wheels on the inside where you walk instead of on the outside. I took them out and they had to be put in on the opposite sides of each other. Maybe you didn't have them snapped in place. It shouldn't have anything to do with the weight. Make sure they are snapped in. You will hear it click when they are snapped in right.