The remote keeps getting stuck and you can:t turn it off without taking the batteries out. What is wrong?
1556453
If your haveing the same problem i had it is because i was not holding the button down long enough. I have to hold it down firm approx three seconds or so. I have not had any problems with this unit at all.
1556454
Try spraying electrical contact cleaner in and around the button(s). Don't use any water based products on it and always keep it in a dry storage place.
485688
The remote is bad. Sounds like its making constant contact somewhere. I would take it apart and blow all dust out from the inside then put it back together. If that doesnt help get a new remote.
2253825
I had the same problem and couldn't remember how to get the battery out. The unit separates at the point where the light gray meets the darker gray. Just pull hard enough at that point and the battery compartment will pull out. What probably happens is that it gets residue on the plastic or age just causes it to become more difficult due to not opening it frequently. If you pull hard enough, it will open. It is a single AAA battery that is needed.
532109
I haven't used mine yet but plan to soon. I've heard from other reviewers that you must remove the batteries to turn the device off, so maybe that's part of the problem.
1162797
1) Did u remove the Battery protector from the remote?2) Are you in remote release Mode?3) Test it from prximity
2019779
I have not had that problem, but this is what I would try. Turn off the heater, and unplug for 15 minutes. Remove batteries from remote leave out for 15 minutes. Replug in your heater, and try turning it on with the controls on the heater. If it stays on the problem is your remote. If that does not work do the reverse unplug everything remove batteries wait 15 minutes, plug into wall insert batteries into remote, and turn on with remote. Hopefully if it's just needs resetting and if so this should do it.Hope you get it fixed
1259628
The black plastic panel can be pushed up and it comes off. The batteries are there. Replace them and replace the panel.
750313
Are you pressing AND holding the remote switch? try holding the switch for a few seconds, b4 releasing.
1694897
There is a small round indentation on the bottom of the remote..press on this and it will very slightly open. You can then pry it open to remove the old battery. It's a little awkward. Hope this helps.
1944174
Go to a battery store and have the battery tested. I know Batteries Plus sells a replacement battery and they are not cheap. If it is not the battery, it most likely is the remote. I bought a new one after having problems with the channels jumping randomly and am so much happier with the newer remote. My other one was about 4 years old.
1250390
Another question?Why can't you turn the unit off with the remote ? It just keeps saying Run ????It won't shut off unless you unplug it.
473500
Hellow Jacqueline, try replacing the batteries, if that fails. Send the remote back to Amazon. GoodLuck Allen M
1322939
I'm having problems with the remote too. Sometimes the fan won't shut off unless I turn the wall switch off.
1762718
Remove the remote from the holder. The remote over and pull the lower half of the back cover away from the top half of the back cover. there are your batteries.
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.
53484
Could be various. Weak batteries in remote, line of sight obstruction, perhaps the remotes volume button is failing to make clean contact with the board under it.
2038359
Yes Change the battery ...Open the remote in two .., is a little hard but it will separated.Hope this help you.