My Oliso Smart Iron is about 6 months old. I love it except when I turn the iron on it leaks water from the sole plate. Any ideas?
1564840
I wish I had an answer for you. I understand the customer service is not good at Oliso. I was able to return my iron to Amazon. Personally I would contact Oliso. I've read the reviews after buying to iron and noticed so many people have problems with this problem and the leaking. Good luck.
1564841
Yes I can answer that question - because the same thing happened to me. When you are through with your iron be sure to empty the water don't leave it in the iron. Also put water in the iron before turning it on. Both of those situations are described in the handbook.
1564842
I doubt that it's supposed to do that. Don't they have a 1 year warranty? I'd contact Oliso to get it fixed or replaced.
1564843
Hi. This doesn't happen with mine but try listing it up when not in use. I love mine. I hope you love yours again soon.
1564844
I have never had any problem. Never add water to the iron already heated up. I ruined different iron like that.
1564845
gosh, I don't have a clue. Honestly I don't use the steam since I use it mostly for quilting. I'll be interested in any responses you get. With my other iron I have a gravity fed water reservoir which I close, then pump the iron to use up all the steam that is in the line. Not sure how you would do that with the Oliso.
1564846
Throw the damn thing away. It is an awful product. The company is awful and will charge you 70 to fix anything.
1564847
Mine leaked from the beginning. The company sent me a postage paid mailer to return for service. I didn't want to part with it, ad it was "new".. . Approx 10 mo. later it gasped it's last breath. Once again the co. emailed me the postage paid return form, so I sent it off. That was the end of Feb. I'm still waiting for my iron to be fixed and returned to me. The representative from Oliso told me last week it will probably be May before they are caught up. Yup, MAY!!! In the meantime I've had to purchase a second iron as a substitute.. Evidently there are allot if issues, if they are backed up 3 mo. for repairs. Good luck with your issues, sounds like it too needs to go to the Oliso healthcare plan... :-( Mine leaked from the beginning. The company sent me a postage paid mailer to return for service. I didn't want to part with it, ad it was "new".. . Approx 10 mo. later it gasped it's last breath. Once again the co. emailed me the postage paid return form, so I sent it off. That was the end of Feb. I'm still waiting for my iron to be fixed and returned to me. The representative from Oliso told me last week it will probably be May before they are caught up. Yup, MAY!!! In the meantime I've had to purchase a second iron as a substitute.. Evidently there are allot if issues, if they... » Read More Mine leaked from the beginning. The company sent me a postage paid mailer to return for service. I didn't want to part with it, ad it was "new".. . Approx 10 mo. later it gasped it's last breath. Once again the co. emailed me the postage paid return form, so I sent it off. That was the end of Feb. I'm still waiting for my iron to be fixed and returned to me. The representative from Oliso told me last week it will probably be May before they are caught up. Yup, MAY!!! In the meantime I've had to purchase a second iron as a substitute.. Evidently there are allot if issues, if they are backed up 3 mo. for repairs. Good luck with your issues, sounds like it too needs to go to the Oliso healthcare plan... :-( « Show Less
1311769
That's a puzzle. I use only distilled water in mine....learned my lesson on another iron, but I really have had no problem with the water reserves. I quilt and keep the tank filled and only refill it....maybe once a week. Maybe you should contact Rowenta to see if it is a defective iron.
1836497
So sorry you are having problems. Mine works fine and I love it. Maybe the iron cleaner that comes in a tube (Joanne's). You spread it on a towel and then run your HOT iron over the towel/rag several times. It works well and removes all that "stuff" that somehow gets on the sole plate. Good luck!
776394
I've had my machine for less than a year, and lately also have not been able to get the water to push through the grounds as it always has. I've taken the baskets apart, cleaned all the filters, made an attempt at descaling, and still, the water flow stops at the grounds. My espresso machine's constipated! I'll try what Bill says, but I'm doubtful. I think it may be time already to shell out more money for repair or another model.
1814201
There is a little steam icon above the cotton setting. Only above that setting will it steam. Below that setting you should not put water in the iron as it will leak.
2001458
I am sorry to say i have no idea as i can not find anyway to contact them other then either going to or mailing this iron to one of the service centers. I would not recommend this iron to any one. I was 3 months later on retiring and that put me out of the time i could return the iron to Amazon. This iron from day one leaked water spit water all the time it was turned on takes forever to get hot and is not what it is advertized as. I had a Rowenta for 10 years that was perfect but a switch went out. I am searching locally to get that fized as i have no intentions of sending that one to them. This iron is probably going in the garbage as that appears to be the only way to "fix" it. Am sorry for this rant but makes me super mad everytime i see it. If you should find a way to contact them would appreciate you letting me know. IF you want a good iron try a Black and Decker
1934714
I no longer have this iron. It just quit working one day about a year after I bought it and Oreck basically said too bad so sad! I now use a Rowenta and it is a SUPER iron!
367661
After about 3 months, mine begin to leak & sprayed water on the back wall. Since this one of yours is new, try taking it apart & reinstalling it. If this does not work, ask Church and Dwight for a replacement one.
1518840
I got frustrated at first with this issue as well, but I was able to address it and prevent it completely with just a little practice. Because the ports are not welded and with the different thicknesses of metal (kettle vs. hardware) a little leakage (a few drops) during heating is completely normal and should stop once all the metal is heated thoroughly. It shouldn't leak at all at room temperature or after everything has come up to temperature, and here are a few tips to keep everything as well-sealed as possible: (1) Keep the nuts snug but not over-tight. Trust the O-rings to do their job; (2) Be sure to use enough thread tape to keep everything well-sealed and to avoid parts seizing together; (3) Don't be afraid to disassemble and reassemble a few times to get everything just right. It takes some practice, but you'll get the hang of the right tightness after a few times doing it right; (4) Test the assembly in your tub or shower (or outside on the lawn) with regular tap water and use the time to get the feel for how tightly the hardware should be put together. After a little tinkering, you'll find the sweet spot.
1311770
I used a lot of water, but the iron wouldn't heat up any more after only about two years. I bought a cheaper iron I'm happy with.
800856
You are not alone. I have the exact same issue. I too am on my second one and even that leaks now. It's annoying.
266753
I can only guess since I never heard of this problem. Check the iron that it is seated properly and held tight,m m
1459264
I am unable to help...I returned the Iron immediately...it leaked constantly
223680
Base on my experience with my Rowenta DG8430, it lasted about 8 years before I had a leaking problem with it. It still works and irons very well; however, the water leaks out of it and I need to take it to the repair shop to have it repaired. The repair shop is about 40 miles from me; so to take it to the shop and then go back and pick it up, well that is my dilemma. The iron still works well.
533699
Everyting but the water filter pellets. Have to buy those yourself. There should he a bought together frequently suggestion. I've had this since last fall, and it's been great. Only complaint is that my resting rubber pad that came with it blisters up if it gets too hot, even though I don't keep my iron on my ironing board any more while it's in use and have a cooling rack beneath the resting rubber pad. Might want to buy your own....
1545449
I had one for years until I dropped it one too many times. The replacement I bought leaked. I contacted the company, they sent a new one and it works as good as the first. I highly recommend the iron.
1383820
Can you or anyone who has used this iron beyond its initial period tell me if it has begun to "spew", leak or sputter? I have had several Rowenta irons in the past and they invariably sputter and drip eventually and create lots of ironing headaches. How is this one doing after owning it for a longer time? Thanks.