How do you open the cover? We have tried to pry open with a screw driver - plate won't budge.
1531173
if you have already installed the cover try loosening the four screws and try to pop the cover again. The first time the cover is opened it is quite tight.If it still won't open remove the plate and open the cover from the backside. leave the cover open and re-install the plate with the four screws. DON'T over tighten the four screws. Try to close the cover and re-open it. If the cover won't close or it closes but cannot be opened the cover catch is damaged, bent or defective.I recently installed five of these and had no problems with the covers but they are hard to open the first time. if you have already installed the cover try loosening the four screws and try to pop the cover again. The first time the cover is opened it is quite tight.If it still won't open remove the plate and open the cover from the backside. leave the cover open and re-install the plate with the four screws. DON'T over tighten the four screws. Try to close the cover and re-open it. If the cover won't close or it closes but cannot be opened the cover catch is damaged, bent or defective.I recently installed five of these and had no problems with the covers but they are hard to open the... » Read More if you have already installed the cover try loosening the four screws and try to pop the cover again. The first time the cover is opened it is quite tight.If it still won't open remove the plate and open the cover from the backside. leave the cover open and re-install the plate with the four screws. DON'T over tighten the four screws. Try to close the cover and re-open it. If the cover won't close or it closes but cannot be opened the cover catch is damaged, bent or defective.I recently installed five of these and had no problems with the covers but they are hard to open the first time. « Show Less
1531174
if you have already installed the cover try loosening the four screws and try to pop the cover again. The first time the cover is opened it is quite tight. If it still won't open remove the plate and open the cover from the backside. leave the cover open and re-install the plate with the four screws. DON'T over tighten the four screws. Try to close the cover and re-open it. If the cover won't close or it closes but cannot be opened the cover catch is damaged, bent or defective. I recently installed five of these and had no problems with the covers but they are hard to open the first time.
1531175
Hmmm. I have had to use a screw driver as well, but with success. So, my only advice is to try again with the screw driver because the lid is very tight. Good luck.
823038
I had the same problem. This thing is very secure which is good unless the combination fails to work. I tried drilling the spot welds off the hinge which sort of worked but after much struggle and dull drills I finally just tore at the thing with a large screw driver and crow bar. After about 1/2 hour of struggle I finally got it open. I now use a key-lock key safe.
2131067
Sorry to be so slow answering. We were away for several days and just got in. I think we opened by placing a screw driver in each slot (one under clip, one at one end) simultaneously and twisting carefully. As I recall, the unit opened into two halves. Incidentally, when I tested the battery it was OK so we had a failed unit and had to order a complete replacement opener.
2186575
I had to switch it my self. I just unscrewed one screw then cover comes off and then you flip the latch over and done.
1337771
There should be a place to pop it up on the edges. Use a table knife to pop it up if you don't have long enough nails. It kinda goes in at an angle then snaps down. Then replace cover. Hope this helps!
407933
You have to gently pry it open using a fingernail or similar small object. Here's a picture of the opened enclosure: http://d.pr/i/fNMS
2272918
Use a small flat head screw driver and when you completely unscrew the screw grab the top edge of the cover and gently pull, it will pop off.
20963
Haha. It can be a little tough... Remove the outter rubber cover.. Take a butter knife or screw driver and youll see two random spaces while looking at the sides.... Put the screw drive in and twist at it begin to come aprt about halfway.. You have to be a little more creative and use a similar technique getting the second half opened. Best of luck
908849
Try getting a smaller Phillips screwdriver to get it open, which you can find at any hardware store
1011190
I don't have mine open now, but recall that the secret was to remove more screws and wires, which I think allowed separating the desired section. I initially tried what looked like the easy way with just a few screws, but the opening was not large enough to take it out that way, because protruding parts prevented mine from sliding out. If that's not clear enough, I can open mine again to refresh my memory.
445864
If I understand your predicament correctly --- the cover doesn't screw on. Just pull it off.
2079965
Remove the round plastic covers with flathead screwdriver and unscrew the 2 screws. It will come off easy
720226
There is a slit at the top right. Just use your fingernail or a small screw driver and pry it open.
56311
Stick a Philips head screwdriver into the hole and wiggle it back and forth, it will come out.
749844
Yeah....opening it by hand is tough. I use a small screwdriver too. No accidental opening likely.
1203392
I haven't had any trouble. Just pry around the edges upward, like you're opening a can of paint, with a flat edged screw driver. Used them, and others similar to them, for years. Hope that helps. Good luck.
1871333
I'm sure you figured it out by now but the housing, at least for me, was tough to get off. Someone suggested a gear puller which would seem like a great way (maybe the proper way) to do it. Not having a gear puller, I wound up using a couple small wrenches as levers on either side of the housing and popped it off that way.