Bought these in March and they have been performing very well--but now one of the 4 glasses I purchased is not charging.
1555830
The glasses I purchased are not rechargeable. You need to replace the battery located in the center of the nose piece.
1555831
Try using the USB part instead of the electrical plug. Plug it into your computer and see if it will charge. If not, then you know the problem is with the connection from the wire to your glasses, within the wire itself, or within the glasses. I am not sure if these came with a Warranty when I bought them or not.
2080932
Ohhh very sorry to hear that, absolutely it shouldn't behave that way at all, it says things went wrong during the shipment and may be glasses were displaced inside or even broken. My advice would be that Return it ASAP and get a replacement, why to take risk.
2241314
These actually aren't rechargeable, if memmory serves me. I sold the tv and glasses a year ago, and had a few different pairs, but I'm about 95% sure that you replace the battery. Honestly the battery lasted me quite awhile, so it wasn't a huge deal, but I also didn't use that pair very often.
94607
In total I've bought about ten of these. All did the same thing. They are terrific at first but don't last long. Cant remember what the warranty period was, but you might contact company to see if they will replace.
128587
I agree that it may be helpful to disconnect and reinstall the bluetooth signal from the glasses to the phone. If they still do not work, they may be defective. The glasses are extremely fragile. I recommend that the lenses be glued to the frame at the top, which will substancially lessen the likelihood of their being disconnected from the frame. I also had to put a screw in one of the headphone speakers as it came off a few days after I received the glasses. I have enjoyed them greatly since doing these things.
1418279
The stems on their glasses tend to break and they are not worth that price at all, Try this http://www.amazon.com/gp/product/B0097F1LW0/ref=oh_details_o06_s00_i00?ie=UTF8&psc=1
1902022
The ones I got in March had a 2 year warranty. One is still working, the other one stopped working. I emailed the company and requested a new one. They worked very well. They asked for a copy of the receipt of purchase. As I ordered it from Amazon I just sent them the copy thru email and she said a replacement was on the way. I hope this helps you.
865954
This seems to be common with these things. They work great for a month then just stop functioning. Same thing happened with mine.
1394644
!st answer is Yes thet are active rechargeable 3d glasses. I have Sharp glasses and they work great. I did see cheaper aftermarket glasses online but I didnt want to take a chance with a product that may not be as good. I suggest you get them from a store that you can return them to if your not satisfied. Good Luck!
747282
I have no idea what caused your problem. Mine are still managing well. Might you contact the seller?
2175299
I had this happen on the new pair I got too, they would not turn on, or charge. There is a little hole right next to the usb plug on the glasses that you can use a pin to push the reset button. After pressing this reset button, the glasses then charged fine, and I was able to pair with my TV fine. Don't know why they don't document this reset button in their manual, apparently lots of folks have had to use this reset to get their glasses working.
820557
Mine have been working perfectly well. I agree with the other post and try to contact the manufacturer. Amazon can probably help with that.
1173987
Mine are still working. One fell and cracked a bit but it still lights up at night. They don't last all night but they still do light up. I think you might want to send them back and try a second pair.
1174206
Same here. They just stopped working for me a week ago. Green light is on showing a full charge, but that's it.
1088207
Contact Rachel Ray. I sent back two of mine & they replaced them with no problem but of course they were less than a year old. This could be considered a defect in which they would replace them.
1420252
I also had this happen and I believe it's because they won't keep a charge so I had mine exchanged. I charged them 3 times and right after I unplugged them I could pair them but it would only last a minute or so. That is why I figured they are not holding a charge.
1949370
I have had no problem with mine they still work or recharge well and hold a charge when not in use. I really haven't recharged them enough to know how long "Normal" would be.