I have had numerous issues with the blade getting stuck in the unit and recently the bowl not engaging, what is your warranty on these items?
1558587
Chris, the unit is designed so that the s-blade stays attached to the bowl. This is so you don't lose the blade when you pour out the contents into another container. I found this very useful when making multiple batches, the blade is easily detached just by pulling up while holding the bowl down. When you place the bowl back onto the drive unit it will require that you give the blade a turn to get the drive flats lined up and the and the bowl to slide down. You also have to make sure that the locking tangs on the motor line up with the slots on the bowl, if they don't then you can get the bowl to lock in. I hope this helps with any issues that you are experiencing.
1395283
Scott, I've had the same problem you have. I bet it's in part due to variation in manufacturing. The small, hexagonal, white plastic part that moves the blades back and forth wore out on mine in the first year--very frustrating, even though I clean and oil the blades after every use. I'm hoping Wahl has improved the product's stability, as if this happens again I won't buy another Wahl. I was going to buy just the replacement blades, but my unit actually freezes up (blades won't move even though motor is engaged), so I don't the blades are the problem, but the part you're talking about. So, no, you're not alone in your experience. Scott, I've had the same problem you have. I bet it's in part due to variation in manufacturing. The small, hexagonal, white plastic part that moves the blades back and forth wore out on mine in the first year--very frustrating, even though I clean and oil the blades after every use. I'm hoping Wahl has improved the product's stability, as if this happens again I won't buy another Wahl. I was going to buy just the replacement blades, but my unit actually freezes up (blades won't move even though motor is engaged), so I don't the blades are the problem, but the part you're talking about. So,... » Read More Scott, I've had the same problem you have. I bet it's in part due to variation in manufacturing. The small, hexagonal, white plastic part that moves the blades back and forth wore out on mine in the first year--very frustrating, even though I clean and oil the blades after every use. I'm hoping Wahl has improved the product's stability, as if this happens again I won't buy another Wahl. I was going to buy just the replacement blades, but my unit actually freezes up (blades won't move even though motor is engaged), so I don't the blades are the problem, but the part you're talking about. So, no, you're not alone in your experience. « Show Less
1105420
I found a store that sold the heated bowl and contacted them. Mine had quit working and the company I had purchased it from would not honor the warranty as they no longer carried the product. I'm enclosing in this response, a link to the Songbird Essentials website store locator. http://www.songbirdessentials.com/page.php?p=1368Good luck.
207791
I have the same mixer but haven't had that problem. I would see if you can have Oster replace the beaters under warranty.
36770
Jim, I was unable to get the manufacturer to sell me individual parts and the distributor wouldn't honor a warranty claim. I ended up appealing to Amazon and getting a refund. I suggest you give them a chance - just don't waste much time if you don't get good service. It would be great if you do, so good luck and let us know how it goes.
1088209
Did you use metal utensils ? Or put them in the dishwasher ? If you saved your paperwork, you can ask for a new set from Rachel Ray, maybe you'll get lucky. I've had my set for a while, no problems yet. I'll cross my fingers. Hope you can get this fixed soon, good luck.
1474028
Jim,I don't know? On mine I have never had a problem. It came with 4 of 5 different blades and they all slide right in. Let me know what specifically you are having trouble with and I will check it out.Mark
924502
My understanding is that these knives are under lifetime warranty due to manufacturing defect. I certainly would try.
1618631
Good Day! I haven't replaced the blades, but try ULINE as they have many supplies or may lead you to the right vendor. Good Luck! ~V~
456051
I had the same problem when I first attached the blade....and the instructions sucked; I had to figure out how to do it myself. Vibrated so bad that I couldn't hold it. I simply took the blade off and flipped it over and reattached it and that solved it completely. It runs as smoothly and powerfully as I could want now.
1038981
I don't have that problem. I suspect that the blade cover (housing) is not properly inserted into machine. The gap between blade and blade cover is pretty small such that only minimal debris is collected. That has been my experience.
183661
We haven't had to replace the blades, however when we did have a problem with the unit, we were able to get a replacement from the same vendor. Fast service. They answered our questions quickly via email and were most helpful. I am sure that they can either get parts or help you get a replacement. Be aware though that there wouldn't be any warranty so you would be better off, as we were, by getting the replacement. They can send an entire new unit for a special price, probably cheaper than a part would be.
1595679
I have not had that problem but I haven't had mine as long so unfortunately I don't have any suggestions. they are reasonably priced so it may be worth getting a new one.
2022260
Make sure you have all the mechanisms locked into place. The bowl must be locked in as well as the lid. If you think you have correctly addressed this problem, refer to customer service for further assistance.
1157298
Make sure your bowl is locked into place. Not sure what else could be the problem. (?Using the correct attachment.)
625000
Never had this problem. I'd check to make sure blade is engaged and take battery out & put it back in. May have just jiggled loose.
1682310
On my unit the 3 screws that hold the blade will not release. I have tried both directions...thinking they may be reverse thread...still no movement.Tried some penetrant...no luck.Any thoughts