I think my remote trigger went bad. How can I get a new one?
1537284
if trigger bad, we do cover replacement once customer contacted us w/valid order id.
856556
Try to reprogram the one that doesnt seem to work. I learned how to program my new remote on youtube. It was pretty odd, but it worked. The old one still works too.
626247
First, I would check the battery and ensure that there is power going into the receiver. Also check that the tiny pins are faced in the right direction. If you recently purchased this item, ask for a new remote/exchange/refund. If you can't get one, then order a new remote or receiver...I am pretty sure they are inexpensive. Hope this helps.
749534
MarkI had a similar problem and found out that the little contact switch that you push in with a ball point pen or the end of a paper clip was smashed and broken (I took the controller apart to see) I ordered a new single controller $20 installed it, reprogrammed it and the problem was fixed!!
258724
Before calling Boss to see if it's under warranty, I would check the plugs in the back. There should be one that is connected to the remote sensor... it could be loose or maybe came unplugged!? I've spoken (and emailed) with Boss customer service about other issues and they have been very helpful. It's a small team, so you may have to leave a message and wait for return call.
2242604
I had no problem programming my keypad and remote. However, I had been made aware of the old versus the new keypad problem previously. Confirm you have the current model. If not, exchange it.
606312
Robert, after some research I came up with you have to call customer service to order replacement remote at 1-800-233-0268 M-F, 8-5 Est There website is www.Laskoproducts.com I hope this helps, Sally
1456501
Best bet would be to Google the door and remote numbers and see what numbers come up. I've replaced at least two remotes through Amazon, one keypad and all of them when I held the learn button on the opener within 5 sec they were programmed.
873688
Email the company. They will send you one. They also forgot to send the remote with mine.
268597
Reload program if you have access to it. Pull battery to reboot remote is another option to try.
1895142
I have no idea how to replace a lost remote, but I need another remote also. I dropped mine and now I can't recharge it because the internal plug broke loose. If you find out how to get another remote let me know.
2078773
There is a little black button on the side of the handle just in front of the trigger. Hold the trigger and push in the button. To release, depress the trigger again. Hope this answers the problem.
716977
It could be you have a bad battery. My suggestion to you is, to return the remote back to the seller and have them send you a new one. I haven't had any problems whatsoever.
949516
I haven't had to change mine yet. Had similar frustration with another remote and took it to Batteries Plus franchise and they figured it out. Chances are it will need a battery they sell and not available at Home Depot, etc. That's my suggestion.
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.
537655
I haven't owned this remote for awhile (I have a new camera), but I think if you look at the battery, it's a large button type and will have a numberon it. I believe if you take the battery to a place like Walmart or Target you can easily get a replacement for it at the jewelry counter or in the electronics section. If that fails, try a battery store like Interstate Batteries or Batteries+.
391805
I would contact the makers of trigger trap, they have excellent customer service.