We just received our crystal magic ball today, and it does not react to sound or music. What should we do?
1554432
Mine doesn't seem to react well to sound but it will pick up on loud noises such as claps or music with a lot of bass. Sadly though it's a pretty poorly made product with cheap parts so don't get your hopes up too much.
1554433
Go to 52 or S2 and it will go with the music. we love our magic ball! best thing i ever bought!
1554434
I haven't any idea. I attached my disco ball to the back of an up-cycled trailer bike and powered it with a car battery. It was then half-destroyed during the ensuing shenanigans and tomfoolery that occurred during the bike ride. Fortunately, many were entertained before its demise. Only the green and red lights work now and the dome is held together with packing tape. I have never tried the music setting. That being said, and as much as I miss the disco ball in its original condition, I would do it ALL OVER AGAIN. Hell yeah.
1967413
Send it back. I have music on the card and the player and haven't had an issue.
1028952
I would see about contacting the seller and see if they can send you a new one. I had no issue with my nieces. We put the batteries in and it worked great. Sorry yours is having issues. I bet the person you bought it from will give you a new one in exchange of your not working one.
1745548
At least your cars are working. Mine never worked. My baby loved it when she saw the box. I was so disappointed when we couldn't get it to work. I waited to late to return, now I'm stuck with a defective toy.
1393979
LOL omg send it back !!! It makes a little noise but no vibrating of any kind. I love it sorry you got a bad one sounds like. Good luck and Merry Christmas !!! Gordy
143548
Check the connect and play with it a little my does the same. l would complain to Amazon you might get somewhere l didn't. Good luck
617546
We would be happy to assist if this was purchased through us at World Tech Toys, we respond to all inquiries through amazon within 24 hours so please let us know or go ahead and request a return if you believe it to be defective. We can either arrange a replacement or get a return authorized.Thank you for your inquiry and hope to hear from you soon!
267607
I also bought this item and experienced the same .My advise to you is to format the device then try putting the music on it via USB connector,IF it still doesn't work then there is a possibility that the problem is within the mp3 or USB.
1586026
Send it back or request a new one because that should not be. Mine does not do that.
1092996
Hi! Same thing happened to me. We got the swing in 2008 as well. We had the same AC adapter and the music still won't work. I called Fisher Price for troubleshooting; nothing worked for me, but you could try pressing the reset button. I did that and unfortunately it did not work for me.
1099094
Mine doesn't have sound. I don't know if you can add it. It would be awesome if you could! )
1899224
Unfortunately my answer is to return it, if you can. We had nothing but problems with this toy.
2147895
Fortunately mine has been working fine since receiving it. my suggestion would be to send it back for an exchange or a refund.
1017198
can you be more specific? sounds silly but did you turn the volume up? My son has 1 & it plays very well. He said it might be defective. You can return it to amazon and they will send you another. Lora K. Masso
165814
I have the same question, except mine is to be delivered today. Called customer service, but he could only quote the advisory label. He said I check it out and send it back if defective. However, I would like to know what it is, in case it is a defect I will not discover right away. Like the microphone hardware problem mentioned in the reviews. I did notice that the DVD offer to save $10 did not work, but I do not think that would be handled this way.
1491169
Ours did not have this problem. It sounds like a defect. See about exchanging.
1325513
send it back. If it was working you world hear it. It is not a quite machine.