6310 - Black Line only when using the auto loader Has anyone else had the problem when a thin black line appears on any document/picture that is scanned in via the autoloader on top?If i place anything directly on the scanner, it comes out fine.Just wondering if anyone has had the problem and how they have fixed it. 6310 - Black Line only when using the auto loader Has anyone else had the problem when a thin black line appears on any document/picture that is scanned in via the autoloader on top?If... » Read More 6310 - Black Line only when using the auto loader Has anyone else had the problem when a thin black line appears on any document/picture that is scanned in via the autoloader on top?If i place anything directly on the scanner, it comes out fine.Just wondering if anyone has had the problem and how they have fixed it. « Show Less
1528568
Thank you so much, that fixed the problem. So glad that i didn't have to purchase a replacement ADF. Thank you again.
1528569
Lift the cover (as though you're going to copy a single page) and check the narrow glass pane (to the left of the page sized glass pane) for dirt. I had the exact same problem and found it was just a tiny speck of something that had settled on the glass. The reason it comes out as a straight line is that the adf pages are scanned by rolling them past a stationary reader.
1528570
I received this machine for Christmas and I am having the same problem. I even exchanged the original HP 6310 that I got thinking that it was broken, and the new machine is doing the same thing with images scanned through the autoloader. Have you contacted HP regarding this? I tried and they told me to try cleaning my scanner (which is brand new). I think I'll probably return it.
399185
Check the scanner window, for the auto feed area, yo9u have a bit of dirt on it. Maybe some type of liquid paper if you use it, has rubbed off on the site glass. A quick cleaning should fix the problem.
1195182
I've never had this problem before. I wonder if the settings on your scanner are set differently. Check to make sure that it's not set to scan at a smaller setting. I have mine set to the highest image quality too. Hope that helps. Sorry you're having trouble with it.
129509
I had the problem at first too. I discovered when you fill it to the line, it doesn't work. So, I go a little below the line and it works fine. Try that!
1015715
I finally called a copier repair person for this problem. He had a easy, but counterintuitive, solution. Clean the paper feed roller with WD40. He explained why it worked (which I don't remember), but it certainly did work. Wipe off any excess of course.
1445653
I'm thinking it might be related to the dark corner issue. I noticed more than one reviewer complained about this and there are photos posted up in the customer photo section illustrating this issue. I was going to purchase this camera myself until I saw this potential problem. For example:
722992
Hi Tkh,I had the same problem as well. I got 3 black lines across the screen. I wonder how long does it take for them to replaced the lcd screen. At the same day? Thanks.
520838
Depends on the color of the streaks. If black, I would say you have a hardware problem and may nee to send it back (if new). If it is white streaks, then you may need to go slower. I bought and use the stand with mine to get a smooth even scan.
385503
Most of what I have (90-95%) are Black & White negatives, and I see from a review at http://www.imaging-resource.com/SCAN/CS9000/9000F.HTMthat FARE is disabled for B&W; film (it thinks the whole emulsion is dust).Have you scanned many B&W; negatives?Also, have you scanned any contact prints/proof sheets (I imagine it does those just fine, but I just remembered those?If this does good with B&W; negatives - then that's' what I'm looking for - as I need a general purpose scanner too.
396044
I am experiencing the exact same problem. I bought this printer in 2012 and after a year, the black ink cartridges, no matter how often I changed them, would get sketchy and quit printing in black after about eight pages. VERY disappointing!
499609
I would check your black and white print quality setting. When I had one of these, the lowest quality print setting would leave horizontal lines. The middle settings worked better. Another option that you might enjoy would be to smash your printer to pieces with the largest blunt instrument that you can find, because this is the worst printer of all time. Option 1 is easy and just takes a few mouse clicks; Option 2 involves cleanup and safety goggles. Best of luck to you on either option.
731269
I had one of those years ago. It worked great...until it didn't. It developed a thick black line that ran down the BACK of nearly every page printed. I cleaned the bottom plate, the print head and anything else I could reach without disassembling it. (multiple times) I read dozens of Internet blogs trying to find a fix. I finally threw in the towel, bought a new printer and dropped the MP500 off to be recycled.
269164
I did a test with my scanner and yes there is some edge problems on my unit: 1/16" on top, 1/4" on the bottom and 1/8" on the sides are missing if you scan all the way to the edge. So to be safe, leave about 1/4" from the edge to be sure to get the whole photo or print. It's really a nice scanner other than that!
567093
Mine did that, and it turned out to be the memory card reader. I bought a newer one, and the lines went away. :)
1396364
Hi. I have a Fujitsu S1500. I have started using it and I have noticed a black strip immediately above the large roller. I am not sure whether it is packaging and should therefore be removed. I have looked at the manual and that seems to indicate that yellow items should be removed. Can anyone advise please as I can't remember what packaging I have removed? The scanner is excellent but I am getting alot of jams which is quite annoying hence my question about the black strip. Thanks.
1708860
The imagine I used was a thick black line drawing, and yes, you could still see it through the black coating. You had to be looking to know it was there, though, so I dont think it is too much of a problem. Your mileage my vary, though.
1697218
I have not had that problem. I press scan button, scan, press scan button, and then press OK. Screen goes black and small window opens with options to save, print, etc. Once saved, I can repeat the process with another document. Have not noticed any difficulty.
955801
Mine did not have a black marker on it. There were no relevant instructions included. What was included was probably relevant to another earlier model, but not this one. I expect there are chinese workers who pack these things, and don't know english, so don't realize that what they are inserting into the box doesn't go with the product.