My screen cracked from the inside and it won't turn on . I just got it for Christmas but the outside glass is not cracked.What can I do?
450960
Try to send it back, hyour running out of time, don't know if they will refund. But i do know this, it is a piece of junk there is NO support.
450961
This is not the answer but the same thing happen to my grandson own.He got it for Christmas also.
1508168
I have been having the same problem along with many others. The touch screen on mine even broke and cannot be used at all anymore. It happened after the warrenty ran out so if you are having problems with it and you can still return it I would do so.
549213
Hello,Based on my own experience, this is the problem with the LCD panel. In the case of mine, the digitizer (the touch glass) is cracked but still working, but there is a black strip along the crack on the LCD. After replacing the LCD, everything is working fine now.
503608
The concept is simple: if you can do work the apps thru the broken glass, the digitizer if fine. However, I'm a pretty handy guy and it was a nasty experience. I recommend you call Amazon and take the replacement deal instead. Good luck. Dimitri
1728556
If the it's only the screen that is cracked, then all you need is the front glass which can be installed using a tutorial guide on YouTube. If the screen won't display some images, then you will have to buy a new LCD as well.
2025208
We have the same problem. I was going to try to find someone to salvage the tablet due to it quitting not long after we got it. But finding someone to replace the screen has been the biggest problem. Even custom shops have not been able to do anything with it. If you find anyone, please share. I wish you luck in your endeavor.
2025207
Yes, my screen cracked also but I did not repair it. Just replaced it with another tablet...Sorry, good luck..
25069
Hey there, I just had this same thing happen to my camera!!! The camera was not dropped or anything and it seemed to just appear out of the blue. One minute I am taking pictures and it looked fine, then I look down and the screen internally is cracked, the outside of the LCD does not have a scatch on it. I am about to send it off to Olympus to get a warrentyl repair, but could use any other instances of this happening as evidence that this is not my fault. Please let me know what you were able to get done.Thanks,Nick
1630982
Purchase a replacement screen. Search for a video on YouTube to show you how to fix it. I did it very easily.
158217
I gave the Afunta tablets I purchased as gifts. Unfortunately the screens all cracked for no apparent reason. I hope you do not experience this problem.
1134998
You need a new LCD and digitizer screen . It doesnt come seperately. Also, if you are planning to replace this yourself, just a word of advice: it's a bit tough to detach the screen,which is the very top layer. To see if yours is even damaged,run your fingers across the screen. If its smooth,its fine,but if you can actually feel the cracks from when it was dropped,then you will need a replacement screen too.I had a galaxy2 and the same thing happened. After going through HELL trying to repair it,I finally figured out that I'm losing $ and had to accept my loss.:( your phone is a tad different though. Best of luck!Check out youtube for how to fix it! You need a new LCD and digitizer screen . It doesnt come seperately. Also, if you are planning to replace this yourself, just a word of advice: it's a bit tough to detach the screen,which is the very top layer. To see if yours is even damaged,run your fingers across the screen. If its smooth,its fine,but if you can actually feel the cracks from when it was dropped,then you will need a replacement screen too.I had a galaxy2 and the same thing happened. After going through HELL trying to repair it,I finally figured out that I'm losing $ and had to accept my loss.:( your phone is a tad... » Read More You need a new LCD and digitizer screen . It doesnt come seperately. Also, if you are planning to replace this yourself, just a word of advice: it's a bit tough to detach the screen,which is the very top layer. To see if yours is even damaged,run your fingers across the screen. If its smooth,its fine,but if you can actually feel the cracks from when it was dropped,then you will need a replacement screen too.I had a galaxy2 and the same thing happened. After going through HELL trying to repair it,I finally figured out that I'm losing $ and had to accept my loss.:( your phone is a tad different though. Best of luck!Check out youtube for how to fix it! « Show Less
1581650
No if the screen is cracked that means the LED is broken. So the replacement glass would do nothing for you.
331317
As the other folks have said, it appears that your the lcd screen is broken, not just the plastic covering. Also, since that is broken, you really don't know what is broken. You could easily buy the new parts and still not have a working phone.
549210
I stepped on mine and there was a crack on the screen and the touch quit working .I bought a LCD screen and watched a youtube video on how to put it in and did it and now its still working fine . I bought the screen from amazon think it cost about 30 bucks .good luck
311957
I personally haven't had this issue, but I've read reports of screen issues like that. You might need to send it in for replacement. I hear customer service is easy to work with.
1942992
Hey I had the same problem and bought just the screen and tried to do a screen replacement that didn't work out because of the digitizer was cracked under neath. This product worked really good and if you go on youtube and type in htc one s screen replacement and it will show you how to do it yourself.
818577
You need to change the LCD screen, the glass is only in case of errors on the touch sensor. Probably the problem is by a flex-cable problem, but its very difficult to find only the cable, but you can try.