I purchased this six months ago, but the keyboard no longer works. Is there warranty?
1540406
I bought this for my son when he was visiting me. He said that the numbers 5 & 6 never worked. I tried and tried to find an email address for the company and finally did. Trust me, it was not easy to reach them. I was told to contact Amazon. Amazon offered to have it returned back but the only problem was, they sent me the return label since I was the one who purchased it. I bought it for my son when he was visitng me from CA. I live in CT. Opposite sides of the country. So, by the time I printed it out and mailed it to him, he had just thrown it out. So, honestly I do not know if there is a warranty. There certainly isn't one with the manufacture. Good luck.
1825196
If you receive the keyboard and it's dead on arrival, damaged, or stops working soon after purchase, you can probably return it to Amazon and that would be your best option. Though a product may have a warranty, and this one does, it is sometimes cost prohibitive to pursue it by the time you pay shipping etc. The keyboard will probably still be good long past the time when the Yoga is far behind the technology of the future.
1439037
Mine has had a functional keyboard for months after the first charge. Yours must be defective, because mine works great.
683051
I'm sorry i had the same problem and the keyboard i never got to work.. i really liked the product but not able to use it correctly.
1559894
Keep in mind that there is no fee of any kind to engage Apple's 1-year warranty, whether you buy from Apple or from Amazon. So if there's something wrong with the keyboard or anything else, as long as you didn't cause that problem, then you should be fine. As an Apple customer for over a decade, they've always treated me fairly. So if you know you're gonna like as long as nothing is broken or defective, it really doesn't matter where you buy it from as long you as buy from a reputable source that includes the Apple 1-year warranty.
1546639
I had mine for about a year before it stopped working. It would seem in some cases a reinstall of drivers helps a lot. What you need to do is verify you didn't get a doa and if so get the rma started asap. My symptoms were, upon boot or plug in, lights would work momentarily then all feedback would stop, lights would go out, and Windows reports an unrecognized device. Some more testing might have been prudent on my part but I was to frustrated to give it the time. Also, no experience with the keyboard.
465946
I'm 99 percent sure you buy the warranty seperate, it's also not too much. there should be a picture/animation saying warranty if you scroll down the screen on the page for the keyboard.
245358
I know the answer is too late, but I had a similar issue. Started with the Ctrl key, and it then happened to other keys. I contacted Logitech via email about this. The next morning I had a response asking for proof of purchase/receipt. I emailed them my Amazon invoice. The next day I had a return shipping label. It took 5 days M-F to get to them, and another 5 days to get my replacement. I got a brand new keyboard from them. I was expecting a refurbished unit or just have the keys replaced on mine. I was very impressed by the service (honestly, I wasn't expecting such an effortless and pleasant process).
117740
Julian, I bought this laptop back in Dec/2013. I did not experience any issues with the keyboard.
45911
no, but my wife is the owner, she uses it quite often and no keyboard problems. Maybe you used them too much or are hard typers? good to know anyway. You should consider replacing the keyboard, it shouldnt be pricy.
245359
I finally got my replacement from Logitech. I got a new keyboard but it took 5+ weeks.
1272635
No, not from the manufacturer that I could see. Maybe Amazon has a return policy. I've not had to return my keyboard yet. I owned it for one year and it still works.
2115460
I have the same issue plus some extra issues as well. My keyboard never worked ok. I ended up without using it. Is still on the original box because i cannot work like that. Nice design but with too man problems. Not a good keyboard.
343196
The keyboard I received was defective and was returned. I cannot answer your question.
785327
I don't know about that, but the keyboard on mine went out about 2 days after amazon's return window closed. Lenovo did fix it promptly under the warranty, and shipped it back quickly, but to have a problem like that so soon, something to think about.
2052984
There is a warranty from Toshiba...their "support" is very helpful, although I don't know how long the warranty lasts. I've made use of their support several times, and they always seem surprised and ask when it was purchased. This model is no longer for sale in most stores, as it is several years old. The keys are not backlit.
705524
The. Warranty was only good for 30 days. I bought the keyboard for Christmas as a gift for my granddaughter. In November. Now I'm stuck with the keyboard that doesn't work and I had to go buy another at walmart. Best bet is to buy local so you can try it out first.