I just purchased them and they played fine the first time and then played with other devices. Now when I try to connect to blue tooth on the first device I tried with it is telling me make sure jam2 is turned on and in range. It is not sure why I keep getting this message when it worked earlier? I just purchased them and they played fine the first time and then played with other devices. Now when I try to connect to blue tooth on the first device I tried with it is telling me make sure... » Read More I just purchased them and they played fine the first time and then played with other devices. Now when I try to connect to blue tooth on the first device I tried with it is telling me make sure jam2 is turned on and in range. It is not sure why I keep getting this message when it worked earlier? « Show Less
1533105
Does your device ask for a specific connection, and do you you have to allow t? Wish I could be more help.
1533106
I've dealt with the same problem. My brother and I both share the speaker between the two of us. Sometimes my phone will not connect to it and gives me the same lame excuse that you received. You just have to make sure the previous device you used has Bluetooth turned off completely and it is entirely out of range. Then you go ahead and turn on the speaker, turn the Bluetooth on on the device you want to use, and then connect it when the device reads the signal from the speaker. That's how we took care of the problem. It's a little tedious and absurd, but it's the system we use to make it work. I've dealt with the same problem. My brother and I both share the speaker between the two of us. Sometimes my phone will not connect to it and gives me the same lame excuse that you received. You just have to make sure the previous device you used has Bluetooth turned off completely and it is entirely out of range. Then you go ahead and turn on the speaker, turn the Bluetooth on on the device you want to use, and then connect it when the device reads the signal from the speaker. That's how we took care of the problem. It's a little tedious and absurd, but it's the system we use to make it... » Read More I've dealt with the same problem. My brother and I both share the speaker between the two of us. Sometimes my phone will not connect to it and gives me the same lame excuse that you received. You just have to make sure the previous device you used has Bluetooth turned off completely and it is entirely out of range. Then you go ahead and turn on the speaker, turn the Bluetooth on on the device you want to use, and then connect it when the device reads the signal from the speaker. That's how we took care of the problem. It's a little tedious and absurd, but it's the system we use to make it work. « Show Less
1158828
Hi! I have not been able to make my AQY work ether. I was trying to make it work with a Creative Blue tooth speaker and was never able to get it to pair up at all. Not having any printed instructions was no help ether. I wish you better luck than I've had.tao
188528
My headphone never worked right out of the box. I have to say that I opened the wrapping after 1 year I purchased it. So I did not even have the warrantee covering anymore and even if it was brand new Plantronics did not do anything about. I will not buy anything from them. If you do good luck!
1625514
I had some issues with the first time connection as well. I am assuming that all lights on the adaptor come on normally. If not the unit itself may be defective. If the lights are good plug in the transmitter and while the car was running and the transmitter on do a full restart of your phone. On restart turn on bluetooth, attempt pair, and then start the app. After the first connection I did not have any problem reconnecting. This is the only one that worked for me, I had others that I had to return because they wouldn't pair so good luck!
968801
Keep trying LOL. Seriously, I had difficulty getting them to pair with my I pad and my I phone. They do have their peccadillos. Check the net for any variation for Windows 8. You do have to have the unit fully charged. Would not work for me otherwise. Once charged and connected, reconnects straight away. Mine absolutely will not connect if their is another bluetootlh device at hand which has been previously recognized by the unit. For example, they will not connect to my i pad if my i phone is at hand and the bluetooth is on. Let me know your experience as I am curious. When it flashes rapidly, it is trying to connect. Hold it a bit longer and see. Keep trying LOL. Seriously, I had difficulty getting them to pair with my I pad and my I phone. They do have their peccadillos. Check the net for any variation for Windows 8. You do have to have the unit fully charged. Would not work for me otherwise. Once charged and connected, reconnects straight away. Mine absolutely will not connect if their is another bluetootlh device at hand which has been previously recognized by the unit. For example, they will not connect to my i pad if my i phone is at hand and the bluetooth is on. Let me know your experience as I am curious. When it flashes... » Read More Keep trying LOL. Seriously, I had difficulty getting them to pair with my I pad and my I phone. They do have their peccadillos. Check the net for any variation for Windows 8. You do have to have the unit fully charged. Would not work for me otherwise. Once charged and connected, reconnects straight away. Mine absolutely will not connect if their is another bluetootlh device at hand which has been previously recognized by the unit. For example, they will not connect to my i pad if my i phone is at hand and the bluetooth is on. Let me know your experience as I am curious. When it flashes rapidly, it is trying to connect. Hold it a bit longer and see. « Show Less
1924572
I had a similar experience. The bluetooth connection worked fine for the first couple of weeks. But then during playback it would suddenly begin producing something that sounded like feedback. The unit also began losing the bluetooth connection. I shipped the unit back to Nuforce (which cost me $30) and they replaced it. But the replacement unit has also produced the feedback sound a couple of times and sometimes loses the bluetooth connection. Nuforce needs to do better.
2268478
Hi, turn your Bluetooth on your phone, make sure the speaker is fully charged & turned on. Search for device, it should say "scanning" once it finds your phone hit connect. Try holding the power button down for approx 3 seconds. It will blink and make a beeping sound when it connects. I use Pandora to play it & it works. Just make sure the speaker is powered on first.
819508
Hi Mauricio, Are you out jogging or you use the usb to plug in. It because that is the good thing about these. If you can use the wireless feature if your running and using use the wireless connecting to your phone. If you have a older phone update your phone to get a Blue tooth option. Let me know if that helps.
558999
Hi Andrea, I would love to help you here. Have you been able to pair them to any device or is it just the iPod 5 that you are having trouble with? Is the LED flashing blue/red alternately which indicates the headphones are in pairing mode? Please send us an email at support@lil-gadgets.com and we would be happy to help you further troubleshoot.Jacquieco-founder, LilGadgets
1026115
That is typical. I can't connect one phone via Bluetooth if another that was last connected is nearby and on. I just shut off one. Same withe my Bose sound link and JBL Bluetooth speakers.
1971810
I agree with the other two posters, call the technical service and go over it with them. Since I have never bought a second set of headphones I'm not quit sure what the hookup procedure is. You could have defective headphones or there is a simple trick to make them work.Mike
503384
You have to select the BT Speaker on your phone and wait for them to connect. The speaker will announce "bluetooth connected" and then your ready to play your music. If the speaker doesn't announce it's connected it won't play. That's how I've noticed mines works. I have 2 of them. One for my restroom and one in the kitchen, I'm a music addict. Lol. Hope this helps!!
796229
First off, is you cell phone Blue Tooth compatable? If so, that setting must be on before you try to start up the headset. Then, make sure the headset is charged up. When this is done, push and hold the button on the side of the earpiece untill you hear the tones, and when they stop, let go of the button, and the phone and headset should be connected. I too had a little trouble figuring this out when I first tried to connect. If you still can't connect, I'd talk with the dealer for your phone next. If that doesn't work, you should contact Amazon by going to their "Let Us Help You" section and click on "Help". First off, is you cell phone Blue Tooth compatable? If so, that setting must be on before you try to start up the headset. Then, make sure the headset is charged up. When this is done, push and hold the button on the side of the earpiece untill you hear the tones, and when they stop, let go of the button, and the phone and headset should be connected. I too had a little trouble figuring this out when I first tried to connect. If you still can't connect, I'd talk with the dealer for your phone next. If that doesn't work, you should contact Amazon by going to their "Let Us Help You"... » Read More First off, is you cell phone Blue Tooth compatable? If so, that setting must be on before you try to start up the headset. Then, make sure the headset is charged up. When this is done, push and hold the button on the side of the earpiece untill you hear the tones, and when they stop, let go of the button, and the phone and headset should be connected. I too had a little trouble figuring this out when I first tried to connect. If you still can't connect, I'd talk with the dealer for your phone next. If that doesn't work, you should contact Amazon by going to their "Let Us Help You" section and click on "Help". « Show Less
1290849
In my experience, they do not play at all. My first pair lasted under a day, the replacements faired a little better once I managed to pair them (an every use event), but the second set lasted maybe three months. They have been tossed in the trash after trying to use them a second summer. But yes, once I did manage to get them to work, they sounded good. We paid a lot of money for a lot of headache, and less than 20 hours of total play, if you choose to purchase these, I wouldn't expect too much out of them.
1196957
I cannot speak for every device or every Bluetooth stack implementation. Here is what I know from my own devices. I can connect my phone to both my standard Bluetooth headset I use while driving (Plantronics Voyager Legend) and my workout headset (Plantronics BackBeat FIT) at the same time. Music will only play out of the one I connected last. If the sound is coming out of my Legend, I can press a button on the FIT and have it transferred to the FIT, but it will not play out of both the FIT and the Legend, and I cannot switch back from the FIT to the Legend (should I want to) without turning off the FIT. I am sure this has something to do with the Bluetooth profiles for each device, but I am not a Bluetooth specialist, so I cannot provide any further details. I do not have any Bluetooth speakers (like a Jambox or a Pill or anything like that) so I do not know how it works in combination with those kinds of devices. Additionally, I do not have any other phones (besides my iPhone) to test this with. Those are my results. Your mileage may vary.
1231711
You might want to make sure you don't have your iphone trying to connect to another Bluetooth device that it once connected to. Mine takes a little bit to connect to my devices but it still works. I think they're all that way, just be patient.
485421
you have to pair them individually after you pair the second device you can then turn on the bluetooth on the first device and it will connect to both devices