i put the battery in but it wont turn on. the charge light wont come on either when it is plugged in. I dont know if i got a bad battery or what?
1526950
Mine was bad. They refunded the money no questions asked - bottom line not recommended
2198023
screw bottom off. put battery in. screw bottom back on. if it works, hooray. if not, try flipping the battery. battery should be 50% or newer to get the best experience. if it still doesn't work, you may have an d.o.a... contact your seller.
1383211
Check the charging light is on, if it is you may have got a dud! It should work
2196005
My brand new one was faulty. It was either the battery or the charger. I sent it back to Amazon (thanks Amazon) and replaced it with one that works
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
2072669
mine won't even turn on. I don't know if the indicator light is just weak or what but right now its doa. and what do you do when the battery runs out?
1701040
Fortunately I have not had this problem. I would suggest attaching it to the charger one more time to see if you can get it to charge. Otherwise I would return it for an exchange. I bought an extra battery and have had no problems with the charging of either one.
1961458
Without knowing the state of your battery it would be hard to say. Try the recondition button to see if you can get the battery to work, press the large button until recond light is lit. It takes a while to recondition the battery. Modern battery chargers will not charge bad batteries. If you started with a dead battery, then recondition may help. If the battery was okay then you have a bad unit. I would try it on a good battery before sending it back
1252352
The battery that I installed in my phone was fully charged in about 4 hours. If the battery that you recieved won't charge you might have got a defective one. I would try cleaning the contacts on the battery and your phone and then try to charge it again. If that dosen't work then you will have to return it for replacement. I hope that answers your questions.
1197268
Interesting, actually mine did not turn on either, however, I just assumed mine was to replace the battery. Which I have not done yet. I have had mine for 6 months or so. Did you change the battery?
1792831
I really dont know why thats happening but you got lucky . At less urs still working . My laptop was working greet but after i install that damn battery it never works again why i dont know !!!Have you try to reinstall your old one again ? And see if its gonna start charging or no ... And pls let me know if its work with u .
831564
I also charged mine for 24 hours, actually longer cause I charged it in the guest bathroom. Anyway, I pressed the button and while holding it you slide it up and it turns on. Maybe charge it longer and if that doesn't work it might be a defected one. Hope you can figure it out, otherwise you'll have to send it back and wait to get another one. I love mine, so it would be worth the wait if you had to return it.
820058
You Should First Try To Make Sure You Have Fully Charged Your Battery Then Try To Hold The Power Bottom 4 30 Seconds It Should Turn On.Hold Power Bottom Untill It Turns On.DO NOT Try To Turn On While Charging It Will Not Turn On Properly I Hope This Helps
1909981
I didn't have any issues, check the battery case, it may not be roperly locked in. Also, charge it for few hours if you see the indicator turning on. Good luck.
1085059
If it's a NEW battery, it could be that your charger is defective. Charger cable could have a short.Take it to the store you bought your service from. They should be able to tell you if it's bad.
2195011
Is it possible the battery is not charged? The instructions suggest it is necessaryto discharge fully then recharge. It may be it came discharged, and must be on charge to be recognized, I bought an inexpensive battery and it lasted aboutthree days, then began indicating it should be replaced. The only other possibilitywould be an incorrect battery?Best regards,Sammy
1620283
No sound it doesnt light up and the plug it self didnt have a screw on the plate to the part that goes in the outlet. So when I put my phone in charger I turned my phone off had it over night then found it never charged..The battery in my phone is finebut the unit dint charge or show any sign of it having power