We have owned two different flip shower heads. They both have broken off where the shower head screws into the water cord. Has anyone had problems?
1559728
No problems at all. This flip shower head does all that it was described it to do and installed very easily.
1559729
What is a water cord? Do you mean the flange pipe that comes out of the wall? I have had no problems with my shower head. I love it! Could you have over tightened it, or not used plumber's tape when you installed it?
1559730
I have no such issues. However, the shower heads do get dirty when you have hard water. The flow rate slowly diminishes. We love these shower heads: a very innovative invention.
551048
Yes, it diverts water. The only problem, not a large one but a bit annoying, that when you switch between the two, the other one drips for a short period of time. But, it might be because of the residual water pressure in the pipe leading to the shower head. Thought it might be of help to you.Overall, i like this piece.
940018
I just got this a few months ago. Only one at a time. It's a diverter knob that's off in the middle position, then rotates to turn on either the handset or showerhead.That said, I'm very happy with this shower set.
512178
I wouldn't do business with these people. I bought a shower head, it didn't work, I sent it back, they got it and I have not received my money back on the shower head and this has been going on since April 2014. If it doesn't work, don't expect a refund, find some other way to use the product.
620392
No problems, If you already used shower heads with restricting disk. you can remove the water saving disk if you like.
1647052
Don't know. Have to contact Hansgrohe about warranty. ...Maybe it comes out like the shower slider? See link: https://assets.hansgrohe.com/medias/sys_master/celum_assets/16__hrui0003_pdf.pdf?5#__utma=89181060.1125201402.1391882715.1391882715.1391882715.1&__utmb=89181060.28.6.1391882867879&__utmc=89181060&__utmx=-&__utmz=89181060.1391882715.1.1.utmcsr=bing|utmccn=(organic)|utmcmd=organic|utmctr=hansgrove%20slider%20replacement&__utmv=-&__utmk=112662733
1861224
No. I've been using this for 10+years (old model in one bathroom and new model in another) and never had a problem. I remove it every few months to soak the shower head in vinegar to remove the hard water deposits and it always comes off and goes back on easily.
1323503
I have this shower and have not had any problems. Do you think it's defective? It was so pricey I'd check with Amazon to get another one or call the mfg.
1048860
Try tightening it all the way. Make sure you use plumber's tape when you install it. I tightened mine pretty tight and haven't had a problem with the main or hand-held shower heads moving
792792
The shower head that is supplied is junk. Go to any hardware store to find a quality head. Im sure you could find an exact replacement at the hardware store as well.
1435626
I had the same problem. I bought it for my son's christmas gift and he had so much fun with it. About 5th shower or so, it just stopped working. I contacted Amazon and they said to return it back and let them investigate why.
1526617
I've been using it with a hand held shower head for years without problem. You just have to install it so it's balanced and make sure the joint is tight and lined with teflon tape.
940322
I rarely had problems with the tube retracting or pulling out. There can be difficulties if the tube is tangled around the water reservoir but as long as you check that when you fill it I never had problems. It doesn't snap back like a hair dryer cord but it retracts as you lower it to put the bite vale in the holder.
1923801
I was wrong! I'm sorry. I checked again after seeing the other responses. Yes, the shower head does indeed move. The first time I checked, I guess I didn't move it hard enough. I normally leave the head where it is and don't move it.
1509407
I have 4 installed, no leaks. I installed 2 in March 2013, 1 in May 2013, and 1 in August 2013. I use HighSierra 1.5 gpm shower heads on the primary outlet which creates more back pressure than the 2.5 gpm handheld shower heads on the secondary outlet. They have been leak free, and the "paddle" switch to divert flow is easy to throw compared to anything I have tried previously, with positive cut-off of water to the unused outlet. I wouldn't hesitate to buy again.
24489
There is a switch on the side of the shower head that will, when you turn it, only let the water through the hand held unit.....in fact I leave it on that setting all the time, it seems to offer a stronger water stream.
445480
Hey Daniel, I have no problems with this type of shower head with rubber nozzles, these are designed so if you see that the stream of water diverts to one side, you can just give the nozzle a slight rub and it becomes clean again. Hope this helps.