For some reason the right side of the headphones wont work. How can I fix this?
1543177
I have this problem, too. At the moment I have a binder clip on the cord right below the jack that is doing the trick so it seems like its a problem with the wire. I wonder if a replacement cord would fix the problem?
1543178
Pull it apart, solder, put it together (check for breaks in 3.5mm cord...replace accordingly)
500682
First, did you order the correct headset for the device? Second, were the ends of the headset folded sharply? If they were then you probably have a "pinched end". The "tearing" of wires inside the jacket could be the cause of malfunction. I woukd ask for an exchange.
68783
I'd like to know the same. It happened to me exactly you described and my headphone only plays on one side and it's very disturbing to have to fixed it every other stroke. If you find that out let me know. Tks Claudia
2042569
The right earbud don't sound. How can I take the warranty? I live in Ecuador
753274
Donnie: Next to the left of the volume control and the two inputs that are for headphones and "line out" there is a switch that says "Hold on" and "Off". Make sure the switch is in the "hold off" position. That should solve the problem.
362886
Try REVERSING the cable. The SHORT plug should be inserted in one of the headphones, left or right, and the LONG plug into the music source. Just a thought.
40424
Mine are defective too, these are terrible. You have to hold down that little plastic piece for the headphones to work. Worst headphones I've purchased and for this price it is BS
170369
The same thing happened to my headphones. They are obviously defective items The price was too good to be true
1544034
Have you tried a different pair of headphones? Have you checked to make sure the volume is up? If you've done both of those and still doesn't work, then it's probably a defect.
1534658
No that should not happen. Try making sure the plugs are inserted all the way in. They are often pretty darn tight so remove the cable and push it back in in with plenty of force. Inspect the contacts closely and whether or not it is inserted into the correct side. If none of this works I suggest either trying another cable or more optimally contacting Sennheiser. Hope you get them working how they should.
743611
There is s line in labeled port on the back. I plugged my headphones into it and it worked.
395271
I'm not sure what you are asking. It sounds like what you are doing is wrong. Headphones cannot be plugged into an input, try again.
2208404
Sorry, I don't have any answer for you. You need to try and locate a parts list or service manual for the headphones so that you can get the correct replacement part.
1725890
dear lyn: just put a pice of tape over cover & side not on foam part of headphones. it works fine like this so when i get new battery for it i will do the same again. this should work.. thanks
461969
The right side in mine has kind of gone out on me after a few months of lots of use. I got them on Christmas Eve and the right side kind of stopped working as well around April. I have not contacted customer service yet for the main fact that I wasn't sure I would get a good answer or be cared about. Would anyone recommend that I contact customer service about this or just buy another pair? P.S. I'll explain the 'kind of not working' part here. It only works if the base part that's connected to the device is in a specific place and held there. I like to keep my iPod in my pocket while I'm standing and using both of my hands for something. The right side in mine has kind of gone out on me after a few months of lots of use. I got them on Christmas Eve and the right side kind of stopped working as well around April. I have not contacted customer service yet for the main fact that I wasn't sure I would get a good answer or be cared about. Would anyone recommend that I contact customer service about this or just buy another pair? P.S. I'll explain the 'kind of not working' part here. It only works if the base part that's connected to the device is in a specific place and held there. I like to keep my iPod in my pocket... » Read More The right side in mine has kind of gone out on me after a few months of lots of use. I got them on Christmas Eve and the right side kind of stopped working as well around April. I have not contacted customer service yet for the main fact that I wasn't sure I would get a good answer or be cared about. Would anyone recommend that I contact customer service about this or just buy another pair? P.S. I'll explain the 'kind of not working' part here. It only works if the base part that's connected to the device is in a specific place and held there. I like to keep my iPod in my pocket while I'm standing and using both of my hands for something. « Show Less
331186
They are broke. Mine works great on both sides. Make sure it is fully plugged in though. If the connector is not all the way in, you will only hear one side.
779522
Hi. I am not sure what parts are you missing or parts that need replacement. I would say if the product still under warranty you probably have to contact the manufacturer and I am pretty sure they would tell you what to do. I hope my answer helped you in any way. Thanks and good luck getting your headphones and Radio fixed.