Did they warranty it after 2 months when it broke?
1528610
Our shelf has not broken yet. We have it attached to our porch railing so it can't be blown over. We have flowers on it. It is holding up well. We did not see a warranty.
1528611
Mine arrived broken, it wasn't Amazons fault, the item had obviously been dropped during shipment because the box arrived all re-taped and messed up. Amazon arranged for the pickup for the return and overnighted a new one. I was very pleased with Amazon's customer service. The new one arrived intact however the top shelf weld is slightly too thick and it makes the top shelf a tad off kilter, but not horribly, and since I don't want to deal with sending it back again, I'm using it as it is. It looks good on my deck.
807194
I could not find any place where it mentions a warranty? I would believe it doesn't have one.
1260549
I'm not 100% sure but I think that you do. I would contact Monoprice, tell them what happened, and see what they tell you. http://www.monoprice.com/home/home.asp?pn=contact I would at least try to have them help. I would be sure to tell them that you have been very happy with it until it broke. The nicer you are the better chance you have of getting help from them, warranty or not.
1806376
Yes, mine broke off too after a short time. I was told there was no way to fix it, and that no one else ever has that problem.
824729
Yes, I picked one up a few days ago. I love it, and I see they now have a 2 year warranty. I think it was only 1 year before.
1796314
I do not know, but mine did the same thing. I was not satisifed with it. I got mine around Christmas time so I did not know anything about a warranty.
836072
I'm not sure about a warranty, but when I emailed customer service regarding our issues, they did offer a refund if we returned it.
1067323
Mine broke after 6 months, and they replaced it free of charge. Just make sure you registered it for the warranty.
1573597
I bought mine about the same or a bit less time, but I don't remember it having a warranty, sorry could not help you.
1534615
Mine actually broke inside, so there was no way to fix it. It did last more than one or two uses; mine broke after the warranty was over!
416925
yeah, mine cracked as well and was completely split all the way down after about 2 months. Gonna see what I can do
429531
Mine is working fine so far, had over a year. I suggest you contact the company and they should replace it if it is only 2 months
401734
Don't buy this product as it broke 2 months after I used it... I got another one and it broke again...
1078571
It's a year. When mine broke, I called their customer service and they offered to have it fixed but the place was about 4 hours away. I called them back and they just had me mail it in to exchange it for a new one. I had to pay shipping there, but they sent me a brand new one in about 2 weeks.
1786191
That's a good question, however I've only had it for around 2 months, so I don't know an answer yet.
978544
Mine just broke also after just a couple months, so I will be returning. Not sure who to call. Post if you figure it out?
1428667
My unit broke after 2 months usage :(. Though I don't have have waterproof issue yet, it remains a concern to me.