I just received the remote and it does not work. I checked the battery and its dead. Please adise on this. thanks
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.
1206902
No you should be able to take it out of the box and use it right away. My remote came with a battery and it has worked with no problems. If you need to a battery, there is one that works, simply use a nickel or coin to open the back and there is a number on the battery to which you replace with the same type. I didn't have to do all of that but just in case you do, it's simple.
1944174
Go to a battery store and have the battery tested. I know Batteries Plus sells a replacement battery and they are not cheap. If it is not the battery, it most likely is the remote. I bought a new one after having problems with the channels jumping randomly and am so much happier with the newer remote. My other one was about 4 years old.
1385778
Check the connections. First. Then press C on the remote and if it doesn't turn on then press A. If it still doesn't turn on then there is a problem with the product
772176
I have not had this problem so I may not be of much help. However, did the sreen suddenly stop working? Do you get any sound? I assume you tried both the remote and the button controls on the top of the box. Do your voltages match? (Assuming you are in S. America and not Columbia, Tennessee, USA!)
1634265
Yes, mine didn't work at all and I even got a new battery and still no good, am about to return it.
543749
I hope this is the issue I'm having. I've already had the technician out last week to replace the main board for this problem. The remote seemed to have worked for 5 minutes, like you said, and literally as he was leaving my driveway I tried to change the source and the remote didn't work again! I was so frustrated, and thanks to you I will be geared up with this information so perhaps he can fix it this time!
709389
If your remote is not working, the chair won't move at all. At least that has been my experience. A new remote could work, but is there a malfunction. Within the chair?
473499
My remote did not function at all. Amazon arranged the purchase of a new one and refunded the money to buy it. That one was delayed in arrival. In the end, I had to do an exchange for the unit in order to get the remote.
6179
I suggest that someone should remove the remote back and check the battery that came with the unit. It has a # on it and maybe the voltage... Any store that sells the battery will be able to assist you further.
2090762
If you already tried new batteries , then I would contact the company and send the remote back for a new one. You shouldn't have to do anything with the remote to get it to work properly. Did it work before?
1689306
If you are using the remote, check the batteries. If you are using the buttons on front, be sure that you have it set in the right mode. Otherwise call manufacturer.
2009690
Obviously I don't know for certain what could be wrong but several troubleshooting ideas come to mind: first, is the fan off? Try taking batteries out, rubbing them on cloth or towel and replacing them, and then try to use. If that does not work, try replacing all batteries with new. Make certain fan is completely off before working with the remote so that any instructions the remote or fan received before it stopped working will be eliminated. Also unplug the fan for 2-3 minutes to delete prior, possibly conflicting instructions sent to the fan by the remote. Also, make certain the remote has a clear, unobstructed view of the fan--the remote won't work if it's too far away or at an angle to the fan. Hope these help but you may need to contact the manufacturer.
849859
I had trouble with the batteries. If you leave them in either the transmitter or the remote they will die. I would make sure all the batteries are good.
833061
Try replacing the batteries. If this does not work, contact customer service for replacement of remote under warranty.
264454
If you are sure the battery is good and it is installed with the polarity in the right position and it still is not working you may have a defective remote. There is no much else to check. You will know the remote is transmitting when tre red light near the antenna lights when you push the button. Also make sure the tiny dip switches on both the remote and the main unit are set to the same code
1257431
Personally speaking, I haven't tried to activate the remote yet. I choose this one bc it seems just like my original one. I would recommend you to look for the one that looks just like it aand buy it. Hope that helps,