We just opened the box and charged it. It started to run, then stopped and is dead. Tried to charge it again, but still won't work at all? Thoughts?
1532068
U bought it through Amazon, RETURN IT and get another one. Sounds like it's got a short or a defective motor/ battery. Take advantage of Amazons excellent return policy.
2201962
Unfortunately, I have the same problem and no amount of charging is fixing it. It almost feels like there is actually no battery inside, or it used up its number of possible recharges. Returning it to Amazon. Will try one more time to order this thing.
1954912
I'm going to try this...letting it die so it will turn off, if it's not off already, then charging it up, and see if I can get it on. If I can't, I'm just going to send it back and either get another one, or I'm going to have the money refunded so I can get something different.
2228326
Looks like it's not working. I had mine a long time ago and i know i charged it like for hours. Maybe 8. But not 2 days. That's too long. If it's still not charged, then i would think it is not functional.
831564
I also charged mine for 24 hours, actually longer cause I charged it in the guest bathroom. Anyway, I pressed the button and while holding it you slide it up and it turns on. Maybe charge it longer and if that doesn't work it might be a defected one. Hope you can figure it out, otherwise you'll have to send it back and wait to get another one. I love mine, so it would be worth the wait if you had to return it.
991765
Try letting it charge for a bit first. It operates off an internal battery as far as I can tell, and the power charges it.
279536
When mine died out on me the other day, I tried to plug it in and use it right away but it didn't work. When i let it charge for 10 minutes I was able to use it plugged in.
2195011
Is it possible the battery is not charged? The instructions suggest it is necessaryto discharge fully then recharge. It may be it came discharged, and must be on charge to be recognized, I bought an inexpensive battery and it lasted aboutthree days, then began indicating it should be replaced. The only other possibilitywould be an incorrect battery?Best regards,Sammy
1090692
Hi. I started charging mine as soon as I unboxed it. It had some charge to it but not 100%. So far mine is ok but I hope both of us didn't get a refurbished product. Maybe someone else will reply too.
1952223
I had the EXACT SAME experience and before i figured it out I thought it had died on me. I started the whole Amazon return process and then realized, like you said, that it needs to "charge" for a bit after plugged in. I have to say that it's kind of annoying but I love the light so much that i"m willing to look past that> Maybe it's a hint to me that I need to get my son a power strip so that he doesn't have to keep unplugging things to charge items. =) Hope this helps. ~ Nikki
191514
Yes, I had that problem, even replaced the battery, but coulsn't get it to work. Bought a new one.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
1887920
Can not really answer you on that ine. I would probably either try another charging unit to see if that was the problem or else send it back, I did find that the batter life is not what I had hoped it would be as it seemed to last about 3 hours but not much longer. That was/is my one disappointment with the unit...Barbara
99616
I have the exact same problem. I contacted the vendor about it but I have not recieved a reply. When the battery is 100% full it runs fine but when charging, it's almost unusable.
1493717
Mine turned on right away. Try to give it 2 hours of charging. Otherwise you've got a defected one.
763600
Mine is doing the same thing. Right out of the box. Not sure if it's the charger, the battery or the charge port. Neither USB nor the main adapter charge it at all.
2195009
Is it possible the battery is not charged? The instructions suggest it is necessary to discharge fully then recharge. It may be it came discharged, and must be on charge to be recognized, I bought an inexpensive battery and it lasted about three days, then began indicating it should be replaced. The only other possibility would be an incorrect battery? Best regards, Sammy