I recently bought this and trying to figure out how to work it. Whenever I sing high or loud, the playback is staticy.
1544769
Hi Hannah, I have the "big brother" version of this interface, called the Onyx BlackBird and I can tell you with quite a bit of certainty that your problem is NOT with the actual interface, but rather with your use of it. The pre amps in your Onyx Blackjack are the same as the pre amps in the bigger version that I have and let me tell you, they are phenomenal! Pristine! You did a great job picking out a small USB interface for yourself! From the little bit of info that I have on your situation, which is really next to none.. I believe your problem is improper gain staging. Go google "gain staging for the home studio". You're most likely setting your mic pres too hot and recording into your DAW at a level that is too hot, as a result. It's called clipping, and in the digital world, it is a big NO NO. Hope this helps, happy recording, Hannah! Also, as a side note: try to record at the highest resolution that your interface/DAW/computer will let you! This will ensure that you are getting the most out of your set up that you can. If you don't know what that means, go do some more research. Jim G.
1606306
The issue might be with your cables or even your instrument. Try using a different (better) cable.
188115
I have that same issue, I thought at first it was coming from the show I was watching but that wasn't the case. I'm debating on returning it for a replacement. The static can be quite annoying at times...
849978
I think it is defective. The one I have had a couple songs that play for a few minutes.
1383327
Just a guess not sure but what i would try is audio settings. Some stores set the audio. In case someone. Tries to turn it way up. My guess.
190106
Hi, I think you may hsve the same issue I had. If so you must convert your music to mp3 format. If your using iTunes you can do that I believe by selecting your song, right click, and should have an option for mp3 conversion. If not look under options on the Tab bar. Hope this helps!
380645
Well first check you input gain but on mine the meter suddenly maxed out then dropped to nothing and hasn't worked since. That was on the first day of use.However, everything else works as it should (if a little noisy, it's not the quietest pre-amp). Since my interface has either all phantom power on or off I use the preamp for using both condenser and dynamic mics together. I don't think pinned in the red is normal.
1872514
I'm a novice with electronics, but you could try hooking up a pair of PC computer speakers and plugging them in to the headphone jack to see if the problem persists in the new speakers. it could possibly bypass the problem and give you better sound quality. If not, there must be a problem with the soundcard and time for a tech to check it out. If it's warranty, get a estimate from experienced tv repair before you take it to where HCL uses, I've heard not so nice things about their work, google them for reviews of their company. Sorry, I don't remember name, but you'll find it in some of the bad reviews on Amazon. See if you can better advise, but I should be pretty close. Sorry I meant TCL. I'm a novice with electronics, but you could try hooking up a pair of PC computer speakers and plugging them in to the headphone jack to see if the problem persists in the new speakers. it could possibly bypass the problem and give you better sound quality. If not, there must be a problem with the soundcard and time for a tech to check it out. If it's warranty, get a estimate from experienced tv repair before you take it to where HCL uses, I've heard not so nice things about their work, google them for reviews of their company. Sorry, I don't remember name, but you'll find it in some of the... » Read More I'm a novice with electronics, but you could try hooking up a pair of PC computer speakers and plugging them in to the headphone jack to see if the problem persists in the new speakers. it could possibly bypass the problem and give you better sound quality. If not, there must be a problem with the soundcard and time for a tech to check it out. If it's warranty, get a estimate from experienced tv repair before you take it to where HCL uses, I've heard not so nice things about their work, google them for reviews of their company. Sorry, I don't remember name, but you'll find it in some of the bad reviews on Amazon. See if you can better advise, but I should be pretty close. Sorry I meant TCL. « Show Less
630490
I wonder if anyone has found a remedy for this. MAybe a higher quality needle? I like the unit, but I want it to play records. It won't play 4 out of 5 of the ones I've tried.
1014093
Follow the directions to set the mic sensitivity. I can only assume that you're recording "un-plugged" if you're not singing while you're recording it could be that you are just too close to the recorder. Try controlling your breathing better!
1509992
Try a different guitar and cord. If it is the amp, then you got a dud. Mine has almost no static or fuzz. Send it back to amazon for a replacement because it is a great amp for the price.
554234
I just bought it & have Windows 7. It works fine except it has a hum that I can't get rid of. I've played with the gain button & the mic volume, but it's still there. Any suggestions?
402899
If you are listening to a recording made with the device, it is possible there was too much distance and the microphone did not pick up adequately. I had this happen once. If you are copying files to the recorder to listen to, then must be in the "Music" folder. Hope that helps.
283190
Make Sure Your Mike Is Not On And To Close The Speakers. Plus Check The Cables Make Sure they're Properly Connected. Or Check Your Bass Maybe It's To High
1689309
Hi Liz I returned 2 of them. The first one the cd did not work then the next nothing worked. Im sorry to tell you but you do need to return it. Also if you use the recordplayer and it has the scratches and on the cd it will sound just like that. It sounds tinny. So Sorry to tell you this but i had no luck with it. 2sassyjay@comcast.net
1017197
Maybe try turning the volume up, besides that it's probably broken, I habnt had any problems tho, just lots of good times
668763
You either have a defective device or you have something set wrong. Note there are 2 separate input trim knobs for every channel other than 1&2, so theres a good chance you're turning the wrong knob to set your input gain on channels 3-10; make sure you're turning the mic gain knob if you're using the xlr input, line knob if you're using 1/4". If you're already doing that correctly, you have a defective board. Because of the gain setup I wouldn't be surprised if channels 1&2 are a little louder at unity gain than the rest, but with correct gain settings they shouldn't be louder unless there's a device or user error. You either have a defective device or you have something set wrong. Note there are 2 separate input trim knobs for every channel other than 1&2, so theres a good chance you're turning the wrong knob to set your input gain on channels 3-10; make sure you're turning the mic gain knob if you're using the xlr input, line knob if you're using 1/4". If you're already doing that correctly, you have a defective board. Because of the gain setup I wouldn't be surprised if channels 1&2 are a little louder at unity gain than the rest, but with correct gain settings they shouldn't be louder unless... » Read More You either have a defective device or you have something set wrong. Note there are 2 separate input trim knobs for every channel other than 1&2, so theres a good chance you're turning the wrong knob to set your input gain on channels 3-10; make sure you're turning the mic gain knob if you're using the xlr input, line knob if you're using 1/4". If you're already doing that correctly, you have a defective board. Because of the gain setup I wouldn't be surprised if channels 1&2 are a little louder at unity gain than the rest, but with correct gain settings they shouldn't be louder unless there's a device or user error. « Show Less