USB Connector Broken - How To Retrieve Videos?? Well I kneow this was going to happen, after less than 8 months with the camera the USB connector has broken and all the internal wires have been exposed. Poor design in my opinion! My computer doesnt recognise the USB device anymore, therefore it cannot charge. The battery has now died and I need to get the videos off the camera (overseas cruise, irreplaceable videos!) Does anyone know if this is possible as Creative wont assist with data retrieval USB Connector Broken - How To Retrieve Videos?? Well I kneow this was going to happen, after less than 8 months with the camera the USB connector has broken and all the internal wires have been... » Read More USB Connector Broken - How To Retrieve Videos?? Well I kneow this was going to happen, after less than 8 months with the camera the USB connector has broken and all the internal wires have been exposed. Poor design in my opinion! My computer doesnt recognise the USB device anymore, therefore it cannot charge. The battery has now died and I need to get the videos off the camera (overseas cruise, irreplaceable videos!) Does anyone know if this is possible as Creative wont assist with data retrieval « Show Less
1561177
FYI they received it, said they will not (not cannot) repair it and offered to replace. Even with a new unit the best they can do is a 30 day warranty!!!I just got the original unit back as I will have a go soldering it up myselfAfter all this hassle I dont recommend buying this when they cant even honour their own warranty
1561178
FYI, when I got mine replaced, they honered the original warrenty(1 year) expiration date. I love this camera, 'cause no one knows your shooting when carefully placed in pocket! WEEEE! Got it replaced this last summer, current one still working great, although that same connection is getting to the spooky point! SO, I just B VERY CAREFUL now! 4 the price, and it's NO DETECTION ability, it's WELL worth it!
1561179
The problem is it doesnt look like the wires are accessible, they are covered with black plasticIve opened it up very carefully and I cannot see where the wires are joined inI think I am going to have to risk sending it back, hoping that they wont touch the drive when they repair it
1561180
I'm fairly sure your stuff can be retrieved but it would take a little ingenuity to get it. You would have to wire on a new USB connector to the wires in the Vado. USB wiring isn't too complicated - 2 data wires, a power and a ground. Might be some soldering involved. I've done this with other computer components to get them to work just long enough to get the data from them.
702338
creative labs has been useless in many instances to customers. their product comes with little to none customer service help!!!
1561181
Well I'm going to get the old unit back and try that. They offered a replacement unit but only a 90 day warranty with that one!I am going to buy a zi8 instead as that has removeable memory!
1830023
I have had the exact same problem with mine and since it was out of warranty (only 90 day warranty) customer service basically said too bad, they can't help me. I will never purchase another Flip video camera again. I wish I could help, but I'm in the same boat as you are. I am unaware of any place where it may be repaired.
404871
I'm not sure what to tell you. Mine has been working great since I've received it. I would recommend this product to anyone. Have you tried a different USB port? Try asking for a replacement, the price is just too good.
1748086
Oh gosh I wish I could help. I don't even have the same computer anymore, so I no longer have the zip file. I do remember spending 2 days to get it straightened out. I would buy a new camera before going through that again. I see some good deals on newer cameras. Good luck!!
744608
I had the same problem with a different camera. It turned out to be a bad USB cable. Try a different cable.
951339
I just bought 30 gb video ipod. I get about 6 hours playing music and maybe 2 hours with video.I was told thats normal. I use it work and all the usb port are disabled here. After reading these posts, looks like instead of buying a AC charger I should just replace it with another one. Still with in return policey time.
50045
I`m sorry I really don`t know! but I can tell you that because, I couldn`t find another usb, to go with my old camera, I finally had to get a new camera!
1874947
Manual states that the USB port is for debugging/development. I connected the camera to USB phone charger, but the camera would not show any sign of life. I believe it doesn't power from USB, unfortunately...
402921
At this moment I am pulling data off an external USB drive that appeared to be totally dead. Clack, click, whiirrrrrrrr and never came online. I froze it. Not kidding: http://www.emergingtechs.com/posts/put-your-hard-drive-in-the-freezer-to-recover-data/ Mine works for about 1/2hr until the drive warms up again, then back into the freezer. Given this scenario it makes sense to know what is critical, get it first, and get the non-essential stuff later. All my important stuff is already recovered and now I'm copying over 40GB of "nice to have" stuff. As soon as this process is over I'm going to improve my backup scenario!
998233
Wow, sounds like the cam is at least _partially_ to blame if it gets that hosed over any memory card that does anything less than short out connections.You may have done this but just in case:-Are any of the pins in the CF slot on your camera bent? The SD adapter might have done that.-Is there any global reset for your camera? The controller in it is likely confused, but not _broken_ per se.
1384008
Try using a power supply of 2000mA+. And it may be your video/power cable. Use the largest cable you can find. You may have too much resistance for the length traveled. It fixed my issue. I too thought it was the camera going bad. Its just a power hog!
305600
It's not a terribly expensive unit the USB interface may have failed. Have you tried a different thumb drive in it? Does the sdhc card slot work? My experience with inexpensive electronics is that they fail right away or they work for a long time. You may have gotten a bad one. It could also be your thumb drive.
579462
That's a real shame there are so many bad experiences - I bought one in 2009 and find it's the best thing ever - charge directly on computer, small fits in anywhere no weight to carry easy to film and upload - I've loved it - I want to buy another one mine got water poured on it - bit hesitant with these comments
1977144
I've had the same experience. The quality varies greatly from unit to unit and the USB connection is a big problem and is usually the first thing to quit working. My advice is, if you like the 1129 return it for one that is fully functional. Otherwise ask for a refund. Keep in mind that the average functioning lifespan on these units (I've had more than a few) is limited to months, not years.
1079907
It depends on what 's type of your video extention. Avi mkv. etc. Or somehow it's has been corrupt. Trying to deleted it and transfer it back. Good luck
525653
Sorry, you won't be able to plug it in to charge and still be able to record video. You'll see an error message on the screen that says "Only playback possible during USB Power Supply." You could, alternatively, buy a spare battery and charge the original battery up until it is full and charge the second up as well and then just swap batteries, but that would force you to break up the video because of the change in batteries and would lose some of the event you are recording in the time it takes to do that. With that said, there are also limits to the file size and/or time that you can capture in a single video as well, so you'd have to break it into smaller recordings at some point anyway with that partially dependent upon the size of the memory card you install and use.
2160395
Best to unhook battery cables via back. I did not and i think i fried the video card or main board. Good luck take pictures as you go.