Just got mine out of the box. Is the ice supposed to be hollow, half-tubes?
1529593
Yes, the cubes form around the metal nubs (do not touch the metal nubs, will cause severe burns), therefore they have to be hollow in the middle. Any other questions, please feel free to ask.
660263
It is double-walled. I don't know if there is insulation in-between the walls. I've been looking for an ice bucket for several years (!), and this was the best I've seen - as far as the style I was looking for - for a reasonable price. It holds more ice than you'd think.
861860
My ice maker produces the half moon shaped cubes. I drop them in flat side facing me and vertically and it works great! Every now and then I have to jiggle it if they get stuck (no big deal) I love this machine!!
1743425
These are obviously molded items. The ice tray you received may not have had the mold-release chemicals (these would only be on the surface, not to worry) completely removed. Just a theory.
2036040
yep- not too badly either. I don't like setting the icemaker on my fridge door to crushed ice from cubes because the ice gets all jammed up in there. I use regular cubes in the bullet and it works fine. btw- I got an off brand bullet one time and it leaked all over the place. Magic Bullets won't last forever- they break too...but that is because you will use it so much. I often find the Magic Bullet cups at thrift stores too so you can get additional parts that way. I even got a new blade piece at Value Village last week! This is the first "As Seen on TV" product I would actually recommend. yep- not too badly either. I don't like setting the icemaker on my fridge door to crushed ice from cubes because the ice gets all jammed up in there. I use regular cubes in the bullet and it works fine. btw- I got an off brand bullet one time and it leaked all over the place. Magic Bullets won't last forever- they break too...but that is because you will use it so much. I often find the Magic Bullet cups at thrift stores too so you can get additional parts that way. I even got a new blade piece at Value Village last week! This is the first "As Seen on TV" product I would actually... » Read More yep- not too badly either. I don't like setting the icemaker on my fridge door to crushed ice from cubes because the ice gets all jammed up in there. I use regular cubes in the bullet and it works fine. btw- I got an off brand bullet one time and it leaked all over the place. Magic Bullets won't last forever- they break too...but that is because you will use it so much. I often find the Magic Bullet cups at thrift stores too so you can get additional parts that way. I even got a new blade piece at Value Village last week! This is the first "As Seen on TV" product I would actually recommend. « Show Less
1179115
The ice cubes that come out of it certainly do. I find that the cubes taste like soap. I bought two of these on separate occasions, and they have both developed this issue. Perhaps I will try the other poster's advice about removing the cubes shortly after they freeze -- but that seems really ridiculous and inconvenient.
1268351
Is it stainless steel or a coated one? I did have that issue with the 40 oz stainless steel. I sent it back and the company replaced it free of charge. My 64 stainless steel does not get cold I the outside.It could be defective. Check how long it holds ice.
431824
There is no false bottom, rather a plug and o-ring which would allow you to fill the planter with ice. I and others who have posted here have indicated that this is one use for this unit. BTW, their customer service is terrific!
2178378
The bucket is completely round, it has to be for equal distribution of ice.Hope this answers your question
1249206
As others have said, this is the chill which doesn't use aerogel. The Ice model has aerogel. For me the insulation works fine, but its not hot here yet. The lid is not insulated so that and the shape which has a relatively low volume/surface area ratio means that this is far from a perfect insulator. Also, mine doesn't leak at all.
977030
Sorry I have not used mine outside yet. I use it indoors. I have another one that is not stainless steel and I have left that outside in Wisconsin for years. The only thing I noticed is a little rust on the wheels. I would make sure that there is no water in it when it starts getting warm. I love mine. Ice stays for many days indoors. Would think it would keep ice cold outside for the day without a problem. Good luck!!!!
1270478
The new ice maker should not do that, I installed one and it worked perfectly and cranked tons of ice. You do need to make sure it is plugged in properly and there is no damage to the power cable or connectors. I think I left my old cable and reconnected it to the unit and it worked fine.
2066771
I usually put ice in it. It is not insulated, so it won't keep them cold for a long time.
1854527
Yes, as others have noted, the half-moon shaped ice will work just fine. My experience has been quite good. We bought ours at the beginning of this past summer and used it frequently. It works fine and cleans up easily. Well worth the price.
706564
No. I sent mine back bc it was shipped without a ice pack in the middle of summer.
1286604
May be a stupid question but did you connect to water line? Check the lever inside, it should be positioned down for ice
2051748
Did you run a couple of quarts of water through the water dispenser to get the water flowing? If you did, try turning the ice maker off, then back on. Check that the hanging wire in the ice basket is free & hanging down (sensor that tells it that the ice container is full uses that wire). Pull the ice container out then slide it back in - there is a wire on the back of the ice basket that goes into a "trigger" mechanism that dumps the ice - if it isn't in place, the ice maker thinks that there is no container.