my daughter has locked my tablet can someone tell me how to unlock it please?
1530345
There's a tiny Reset hole on the back.... You'll have to use a pin because the hole is smaller than an ink pen tip.... If this doesn't work you can do what I did.... Return it and make them unfreeze it..... Be sure to have them send you a return number so you don't end up paying shipping... Good Luck!
1206883
It's still locked. I purchsed my phone on Amazon and they contacted the seller; the seller had to unlock the phone.
652427
It is not locked and you can use it outside of Germany. I returned it and replaced it with an ipad though. Good luck!
343498
(Oops, I didn't see that you'd already found the answer.) There is a menu that lets you lock the phone with a password. If you just want to lock the keypad, you press (and hold?) the *. After that, the screen will display instructions to unlock the keypad.
1018549
I retired mine a year ago. The help desk gave me instructions to reset it but I never got it. So I have a different tablet now. Sorry.
1733566
The tablet is not in my possession. I had to send back to Latte Zone. Perhaps you can reach out to them.
2076315
Hello. To reset the Tablet press the power button until the penguin is shown. As soon as you see the penguin keep tapping the volume up button until the android bot shows. Then press the volume down button to make your selection. Thank you
22673
I have one. Is pretty easy. Just press the bluetooth button on the device. Send your tablet to search for it. When it is located write the code your tablet gives on your keyboard and press enter. I will suggest the keyboar that has the pad in the middle.
1641332
You press the first button on the top of the machine to turn it on, when it boots up you will see a white spot with little white dots all around it, you place your finger on the white spot and slide your finger across the screen toward the right. You may have to plug it in and charge it first, but that should only take about an hour to charge enough to unlock the tablet. Good luck and feel free to ask any questions you might have...I'm a librarian and very much used to answering questions. :-)
1979407
As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely get what you pay for!! As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely... » Read More As of today, I would not have given this tablet such a good review. My nephews tablet is frozen/locked and it won't do anything at all anymore. Also, I've noticed that unless the charger is held in a certain position, the tablet will not charge properly. I've decided to spend more money on a nice one for my son as a gift for Christmas this year rather than keep trying to get this one charged and working properly. Very unsatisfied with these tablets now!!! Good luck getting your app to work and I sincerely hope your tablet works well, it's not a bad tablet for the price but you definitely get what you pay for!! « Show Less
48242
you need to reset it, on the bottom by the USB port is a small hole, take a small paperclip and push in hole. The tablet will reset, if it doesn't you need to contact Acer. I've had to do that to mine, then it works fine
1820107
Hello. Yes, we can help. Would you kindly send us (Tablet2Cases), the seller, an email and we will provide you further detailed instructions.Thank you.
1110707
there is a button on the left side of the phone, the lower one below the volume controls, it will lock and unlock your phone
17991
The Silver button on the back when pressed will bring up the screen and also tell you to unlock using the side key.Hope this helps you.
2235982
I would advise calling the company and seeing if they can walk you through what may have happened? Or go to the store and trade it in for a new one. They can transfer the number and everything pretty much right there. I had no problems when my daughter's acted up. Honestly have no clue why there would be letters/numbers under the lock screen? Try rebooting first, leave it off for like 30 minutes and see what happens. Otherwise, follow with my other 2 choices. Sorry, thats the best I have on that. :)
1751233
The tablet is locked to AT&T.;I had to write to Acer and get the unlock code but that route might not work for evryone.It depends on the customer service rep that you talk to. Mine was nice and sent me the code.Hope that helped.
548289
My tablet froze less than a year after I bought it. There is a reset hole. Try using a straight paper clip. Look for a very small hole and don, t push in too hard.