Protection Plan for Kindle HD: I emailed them twice asking they are charging me for this right away?
1527735
From the first line of the Technical Details: "With pre-order, your credit card will be charged for the protection plan at the time of purchase, but your coverage will not start until your Kindle is shipped" Seems pretty clear to me.
425961
No, this warranty begins immediately upon shipment of the Kindle and counts two years from that date. During the time that your Kindle is covered under the standard manufacturer's warranty this policy supplements things that are not covered, such as cracked screens, spills, drops, etc. When the one year standard manufacturer's warranty is finished, you will have one full year of coverage remaining under this 2-Year Protection Plan.
2134852
Yes, Amazon offers protection plans on all their kindle's. I bought the 7 Kindle fire HD because I couldnt wait to get the 8.9 and was able to get the two yr. protection plan.
1647573
I also bought my kindle from Amazon. An extended protection plan was offer at time of purchase. Mr. Holgate's response was excellent. Mr. Frost needs to relax. People feel it would be rude to not give a response even if they need to say they don't know.
1770308
You would need to email amazon customer service or call them. You sent this email to me by accident I think.
169123
I think I have two answers for you. When it happened to me I got a "new" Kindle. But I always thought that it was refurbished, it went down in less than two years. I was told then that the practice would be to give me a new one for one of less value, by one step.
1912449
I am wondering this myself. I was on a lengthy chat with Amazon and the rep said the regular squaretrade tablet warranty doesn't cover the kindle. Which i find odd since people review that it does. One big difference I noticed is that the two year warranty tied to the kindle handles claims differently than the regular squaretrade warranty. It appears that this warranty mails you a new kindle right away. With the regular warranty, the turn around time is roughly 5-7 days.
1462083
I agree with you. It is a misleading listing. Is there a Protection Plan for the Kindle Fire HDX 8.9" Wi-Fi?
228581
Yes I ordered the warrantee at the same time as my Kindle. Warrantee started the minute it shipped from Amazon.
183217
I used the warranty on my Kindle Fire. Same company and they replaced my Fire the very next day. When I filed the second claim they didnt have the same item in stock. So I got the new HD Fire for about $100 when they were going for close $500 at the time. They gave me my entire price for the old Kindle and a discount on the new one. Have not filed a claim on the bed. It is doing great. But, they offer these insurance policies on all types of things, tvs, computers, furniture etc.
1053631
I have had to use it twice. Once to replace a Kindle Fire with a cracked screen, and again to have a cell phone screen replaced. All went threw with out a hitch, a new Kindle was ordered and I sent the old one back in the box that the new one was shipped in. They sent me a prepaid label to send the cell phone for repair in and it was back in a few days don't remember exactly how long it was. I will advise you to read the whole contract before purchasing. Someone pointed out in a review that (I can't remember what he said it was called) the contact is consumable. So if you buy a contract for a $600 electronic equipment and send it for a repair that cost $400, a second for $150. You would have a plan that only have a balance left of $50 (two repairs of $550 minus the original value of $600). So if you have forbid a third repair of more then $50 they would send you a check of $50 and then the plan would be cancelled out after that. I'm not saying thats a bad thing, you just got $500 in repairs for the price of the contract. I have multiple contracts with them and have only had to use two of them. Thats the problem with electronics, they for the most part work and will at last many warranties except for that one out of a thousand (barring power surges and drops which is what happened to the Kindle).
2119595
Your purchase has been divided into 2 orders. Amazon should not have the right to do that. I bundled on purpose to get a certain carrier. One package was delivered timely from UPS. The other I am still waiting on. Amazon decided to send it KINDLE their own product USPS.. ITs been sitting in Hayword, CA the past 5 days. The reason i bundled was to avoid USPS.. AMAZON I ask YOU.......WHO gave you the right to UNBUNDLE my order and use a shipping service i never wanted to use? WAY PISSeD off
343516
We had a similar problem but already have our Kindle Fire 8.9 and were still able to add the 2-Year Protection Plan plus Accident Protection. I would assume you should be able to as well. The number to call for the provider (Servicenet) is 877-441-3836.
962312
I went to the Ballistic website and looked up the phone number and called them. I talked to a nice person who sent me a new protector at no cost. I was told that I needed my receipt to get a replacement, which I didn't have, but as a courtesy they would send me a one time only screen protector. Pretty good service if you ask me! If I had a copy of the receipt to send them, I believe that you are covered more than once.
76633
You are covered under amazons 30 day policy, which I had to utilize. The second one they sent me is still holding up
2178647
The insurance for the Kindle. You need to read the description of each plan to make sure you purchase the correct one for you Kindle
1287518
I think so but I am still waiting to be paid for damage to the screen for over 1 month. Every time I call I get a different person and am told yes your claim is covered and you will get a check in 10-14 days. I am going to call amazon to get this solved