The machine started to make a pulsing thump when I use the steam cycle which never did in the beginning. What's wrong?
1557040
That's normal - mine does that same thing and so did my previous one (which broke after 5 years and was replaced with this one)
1557041
My old machine did that for couple of years and new one does it sometimes. I think you are ok. Sounds like it's building up pressure. Sometimes I think it gets clogged a little in the steamer and takes a little extra pressure to punch it through. Make sure you run your steamer for couple of second after you steamed your milk to clear up port.
2257370
I am having the same problem..first the machine made all the noise and nothing happened..now, no noise, no coffee...nothing happens.Let me know if you find out more info.Andy: itisandy@gmail.com
795910
I gave this as a gift last year, and checked this month with the recipient. She said there was no problem with the machine. Maybe it needs to have a little oil put on the grids.
471411
I do hear that noise when the steamer first starts up and is warming but not the entire time I'm using it.
2089737
Turn the dial all the way to max. Yes, you will or should hear a motor running but it's very quiet. Steam comes out right away. If none of that happens then return the unit.
1697834
While I don't have the unit (bought it for a friend), if the item isn't working, and you can't return it - if the item is heating, I'd try to see if "maybe" the water spouts became clogged? If you have no other recourse, you may wish to check with the manufacturer and ask them what they suggest? It may be something as simple as steam-cleaning the machine with something they've found works well?
1002691
I had the same problem at first. Take a paper clip and straighten it out. Then with the unit turned to steam and locked (make sure it shows that it is ready to steam) stick the paper clip into the hole that is located in the middle of the bottom plate. It will unclog it. It scared me when I got it unclogged because it was suddenly loud and started making steam.
1825864
Hello...if you don't have anything turn on its probably a bad board...if the electronics are working then set if for the lowest setting and see if it kicks on...compressors usually go at some point but when I first set mine up I had it set too high and it didn't get much water at first...when I set it under 50% if worked better
1827464
if is submerge in water and its still pulsing! then you might have a defective pump.
259779
I have the same problem on my first one after 6 months, replaced it under warranty, and the new one starting having the same problem after 3 months. However I by chance found the fix to this problem as I suspect that it is caused by the steam built up if you left the machine on too long. Here is what I did: 1. Turn the switch to activate coffee/hot water flow. At this moment no water is delivered to the filter as stated in the problem. 2. Place a cup under the steamer wand. Rotate the steamer/water flow knob on top of the machine to deliver hot water from the steamer wand. There will be both water and steam coming out of the wand and the steam will make quite a bit of noise. Wait for all the steam to come out (and the noise should be gone) and only hot water is delivered. Rotate the knob to stop hot water delivery. 3. Now the hot water should be able to run though to the filter. You can turn the switch back to heat up mode to wait for the green LED before making coffee. Hope these steps help.
500470
No, I've never had a problem with this machine (so far) Maybe it is just your machine and you should ask the mfg. to replace it? I'm sorry to hear that you are having problems.
271743
I have used two versions of this and never had that problem. Maybe you should try replacing the steam head attachement
7970
Haven't had that issue so far, our machine is around 2 years old with no problems. I would contact the manufacturer.
1056245
have no idea - plugged in wall...check! turn timer on... check! water turns to steam within minutes.. check! possible problem with your machine and may have to send back
714301
we actually called the company and they sent us out a new component... it seemed to be faulty... good luck!
1783596
Hi Larry, it looks like you ain't got a cloue on how this thing works! Just follow instructions and take the machine off the heat after it stops gurgeling.- Everything will be alright...the General...
19917
I have the same machine, it works great. I'm guessing that yours is defective. Unless its totally calcified it should work great.