Researching this printer, BestBuy customers gave vey bad reviews all relating to same issue, grinding noise after 2 weeks use, anyone have this happen
1544222
I actually had this problem from the outset. I called Epson and they sent me a new one that is perfect. I'm guessing you take a chance if you get a good one or not. If you don't want to deal with shipping items then you may want to buy in store for easy returns. So far the printer is most definitely worth it though
1544223
I have noticed that this printer is much noisier than any other printer I've owned before. It will make the grinding noise even when there is no print job....just out of the blue something is adjusted inside
1544224
No, absolutely love this, haven't noticed any jarring sounds, great looking and inexpensive, comparable quality to the Artisan 810 ... Best Buy? people still going there?
1841205
05/13/2014 I called Epson about this, because the printer looked like a good deal. I found out that the problem has been addressed with new units. If you order from Epson it will be a newly engineered unit. If you order from another source it might be an old unit. Maybe you could check the serial # with Epson
469879
It happened to me a month after the warranty ran out. I consulted HP tech. They told me I needed a new printer and that the printer was not repairable. They offered to sell me another at a slight discount. Needless to say, I declined.
1180221
Mine bought since then (new) AND DOES NOT WORK FINE. Tried many and NONE worked.Others say that it worked....50-50 chance it doesn't. Again, NONE worked. Take your own risk.I'll buy genuine cartridges for this printer for now on. They ALL work.
124251
I wish I did. That honestly sounds like a mechanical issue, have you had any paper jams, and if so are you sure all the junk paper is cleaned out? Just a random thought. I haven't had any noise issues with mine.
280952
That was our experience. The company on has a one month warranty and two month return. Rather than post a negative review, as I did, why not threaten them with a negative review? At that point, there will be two bad reviews, which means that no one who reads reviews will ever buy their product. Maybe they will give you a refund. Unfortunately, we are out our investment.
1623819
We have two of these printers, and have never had this problem. Have you been using the printer for a couple of years and suddenly this is happening? We had an HP printer which developed an issue like this, and the solution involved replacement of a major component (like the fuser, I think.) Definitely not worth it to repair. One thing to try if it is a newer printer is to look around inside carefully for bits of packing material that got overlooked during the set up (or maybe during manufacture). I was looking at the paper feed tray for our old printer a few years ago and noticed a couple pieces of tape which I hadn't removed from the insides but were clearly not meant to be there. We have two of these printers, and have never had this problem. Have you been using the printer for a couple of years and suddenly this is happening? We had an HP printer which developed an issue like this, and the solution involved replacement of a major component (like the fuser, I think.) Definitely not worth it to repair. One thing to try if it is a newer printer is to look around inside carefully for bits of packing material that got overlooked during the set up (or maybe during manufacture). I was looking at the paper feed tray for our old printer a few years ago and noticed a couple... » Read More We have two of these printers, and have never had this problem. Have you been using the printer for a couple of years and suddenly this is happening? We had an HP printer which developed an issue like this, and the solution involved replacement of a major component (like the fuser, I think.) Definitely not worth it to repair. One thing to try if it is a newer printer is to look around inside carefully for bits of packing material that got overlooked during the set up (or maybe during manufacture). I was looking at the paper feed tray for our old printer a few years ago and noticed a couple pieces of tape which I hadn't removed from the insides but were clearly not meant to be there. « Show Less
541417
Franklin, I bought this printer a year ago and my problem is annoying paper jams, over and over and over..... which means I have to remove the back and extricate the paper. As far as your print head is concerned, I experienced that once. I turned off the power, unplugged the printer, removed both cartridges and waited about 20 minutes before powering it up again. The printer seemed to recognize that it was missing the cartridges and immediately rebooted to receive them. In the final analysis, I have regretted this purchase.... good luck. BILL
665617
We retired ours in less than 1 year..problems from day 1..POS printer..Suggestion..buy something else..We switched to a Brother mono for business..Perfect..from day 1..
1157870
The one I had (has since been thrown away) always had a slow printing/copying speed. I am not a techi-person, but it sounds like it is inherent in this particular make/model. I also had a problem with the print heads which would have been more costly to replace than to just get a whole new unit (which I originally paid big bucks for) so I ultimately just threw it out, sad to say. I had high hopes for this unit, but like so many things like this, they often disappoint. And, it was not overly used or abused either. Sorry I can't tell you more.
731090
I have this same printer, normal operation is very quiet, so you have a absolute problem. I've experienced some major plastic gear grinding noises that are very loud. What I found the solution to be was to open the rear paper jam panel and slam it shut a couple times. Drop the front panel down and just under the toner cartridges you'll see a small handle, bottom dead center. This pulls out the entire assembly holding all the toner packs in. Pull it out just a couple inches and slam it back in a couple times, then close the front door and carefully look at the top of the door making sure its even all the way across the top, if its off just slightly you don;t have that other part that holds all the toner pushed all the way in properly. Also pull the paper tray out and take extra care to make sure you're getting it pushed in properly. I don;t know which one of those things solved the problem, but by doing all of the above I no longer have the noise issue (severe noise at that) and now it prints and runs smooth and quiet.
1862617
I have found that this printer uses a LOT of toner. I only had it for 4 months and had replaced all 4 toners 3 times. I no longer own this printer--It quit working. (said there wasn't any toner installed!) Samsung sent me a replacement--It didn't work at all. I'm sending it back for a refund.
796091
You must have got a bad one. I have had mine for 2 years and had been working well, even in storage periodically.With any printers, I follow each step religiously, waiting for it to complete every cycle and have to retread the instructions each time I use or change the cartridge. Keep on trying. I don't bother fixing printers. It is too complicated and a waste of time and money. And I print thru the wire, not remotely just to eliminate another problem. They are sensitive creatures.
1741924
I have not had any problems with this printer. Have printed seveal dvd's and pictures... so far all is well... Sorry you are having a problem. I did buy the extended warranty...
314052
Fortunately, I have not seen these issues. I own both a now quite ancient MP600 and the later MG5220. We do not have a serious printing volume going through either one of these devices, nor have we used a lot of non-Cannon after market ink cartridges. Both of these factors mitigate against having issues which prompt the MG5220 to go berserk and start flagging an error which may be caused by wear and tear. I have noticed that the display screen for the older MP600 seems to have frayed the wires that connect it through the swivel mount to power and as a consequence, the entire display which shows printer status goes dark on occasion and can be revived by moving the door to the control panel on the top of the unit back and forth until it lights up again. I have spent more on ink cartridges for these Cannon printers than I paid for the devices by a large margin, and would recommend to anyone who has a significant printing volume requirement to look at something else, but I have found that their proprietary ink and cartridge system does a pretty good job of not "drying out" or "dropping out" as do so many other less pricey printer cartridge systems which depend more on at least the occasional or "one page a day or more" printing to stay fresh. We often print on two or three days a month and can go for months without printing and yet, when we do print, the page comes out clear and complete, a situation not so likely on some other brands of printer.
1617422
I am sorry to say, that is the worst purchase I have ever ordered, I purchased an item and received a different one, I tried to talk to the vender and he just refused to exchange it and said that he could help me fix it tried and never worked, also I had purchased extra cartridges and frosting sheets, I lost $350.00 dollars on this item, tried to ask amazon to help but did not work. check the feedback I posted on this vendor. I would advise you to purchase this item directly from epson, and if you do they will tell you this is not an edible printer and never was.
168077
Assuming you get it from the same seller, I don't know, you'd have to ask them or look a little closer than I did and see if it says something about a warrenty in the ad. I probably should have looked, but I figured if the replacement print head didn't fix the problem, I wouldn't know whether I'd gotten another defective one or there was something else wrong with the printer. New heads are around $75, so I figured if this didn't fix the problem, I'd dump the printer entirely.