Did anyone notice one of the product pictures shows the case is broken?
593015
Hi, yes one of our lovely customers has uploaded the images of their own accord. The cases are brand new and very high quality. You have to be very heavy handed to break the plastic casing. Thank you for your inquiry.
1444139
I didn't. I will not be ordering that product ever again. It is just too fragile. If you bought recently then I believe they will either refund you or exchange for a brand new one.
189080
The picture is showing the back of tha case. The bottom of the front has slit for the home button! I hope i was helpful
1005729
I sent mine in for repairs in July and the one that was returned just has a plastic case.
1218024
They were sending a different product instead of the original Nokia case. I got one of those imitations, but when I contacted them they offered a refund (without needing to return the product). I don't know if this is still happening.
1401780
I'd contact Clam Case for support issues. My case works fine except the fact that in now has cracks all along the bottom. All of the people I know who've purchased ones have the same issue. If you're within the return date, I'd return it because it's inevitable. http://imgur.com/5HQmqT1
507855
no i have not. my case does not touch any part of the main screen. are you sure you have put it on correctly? i cant see how this could even happen.
1054362
Same thing happened to me. Email them: cs@tridentcase.com. They are very nice and will mail a new one to you. Mine arrived within a week.
485145
I haven't used this case yet. I had ordered 2 cases & really like the other case. I'll check when I get home to see if I have the same problem.
1117147
Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that would normally shatter the plastic case around it. Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that... » Read More Just to let you know, Mine was not in good condition when i got mine, but that was just design issue. I can not tell you how many times I have dropped it and frankly I don't care what kind of damage it does or doesnt do to the case since I knew immediately upon coming out of the box that I would have to replace it soon. That being said, It has held up to drops better than I had expected. Every time I drop it, I still look down to check that everything is ok with my phone. I believe it has stood up to this because the rubber coating on the inside of the case stops most of the forces that would normally shatter the plastic case around it. « Show Less
1758229
No I don't but if it was missing from shipment I would return it as "defective" and request a new one. Hope this helps!
799205
The case looks good but when I opened the top cover, one of the cover holder was half broken
1825735
It may have been a defect in the case you received. On mine everything works perfectly.
2267718
No mine showed up cracked by the post office and they wouldn't do anything either. I fixed it though and it works.. It was just cosmetic
201539
Mine came with a case that looks different then the one in the ad. You need to contact the supplier and ask. I have found most of Amazon's suppliers are honest & dedicated to customer service. You can contact the supplier through Amazon customer support.
232079
You might need to show us what case it is so I could help you. But you just said "this case came up", I was like "what case?" At least post a picture what the case look like or give me the link/website to the case. :)
1839513
The photo looks like the same case. Apparently I got the last one of the other part number because the next day there were no more available.