I replaced the batteries in the sensor, now my light wont work. the sensor is working the red light is flashing. but light does not come on. installed
1560385
First, make sure you have the correct bulbs for the lights. The bulb types are on the mount of the light itself. I have experienced the same problem and called Heath-Zenith customer support (1-800-858-8501) for help. They informed me that the setting on the transmitter (i.e. sensor) needs to be the same as the setting inside of the actual mount. Unscrew the mount and synchronize the two settings to make it work.
1560386
I have changed the batteries several time in my sensor with no problems. Make sure that when you changed the batteries that you did not hit one of the dip switches in the sensor my accident. I did this one time in one of my sensors.
695009
Try with the switch on the light assembly in all positions, if still not working recheck the wiring connections. After that I would probably follow procedures for returning a defective unit.
1772609
Touch one of the red wires to the battery's POSITIVE terminal, and touch the other wire to the NEGATIVE terminal. If the light doesn't come on, switch the wires and see if that works. If it still doesn't come on, send the lights back and get your money back.
942371
I believe that there is a pretty significant time delay built into these things. They are not "instant ON" and "instant OFF". I think I would put black electrical tape over the sensor, then wait for a bit after you energize it to give it time to "decide" that it should switch on. If it doesn't come on 5 minutes or less, I'd guess that it has failed. If that's the case, the manufacturer likely owes you a new one!
1236131
Take the sensor you removed and install it on the opposite side. If light goes out that was the bad sensor. If still on you possibly have a bad harness.
1556810
If you can contact the manufacturer and ask them and post it, I would like to know the answer also. I have turned mine off and re-configured the lights to a different position where they would not be over the sensor, or close to one another and the strobing stopped at least temporarily. I would try that, but also call the manufacturer and ask them what they would suggest, and maybe they have a permanent solution.
1296991
If the light is turning red check the sensor. If ita not turning on at all, it could be a circuit issue.
1079629
Did you check the rechargeable batteries to see if their in place, also there is a piece of paper between the batteries that you have to pull out in order for them to make a connection, my light has been working fine so far
249676
Try flipping the power / switch off for 8-10 seconds, then back on again. Sometimes these kind of fixtures have a mechanism that temporarily disables the motion sensor. If it still doesn't work, contact the manufacturer.
1486796
Try 2 things: Check the switches on the light to make sure they are in the on position. Check the light bulb.
1226516
If the led isn't turning on I would try new batteries if that don't work, I would return it for a new one. Wish I was of more help, my lights worked for about 3 months and now they pi nly work sometimes. Good luck.
1632296
Mine had issues until I put fresh batteries in it. They weren't old, and I didn't think they needed changed but it worked. If that doesn't work, try the reset button.
1706700
I had a problem within 30 days where the light did not charge (it was on in the daylight so the sensor did not turn it off and the batteries discharged.) Lowe's replaced it. Make sure that the batteries are seated properly and that there is no corrosion on the contacts...
520837
Try removing the batteries, and leave them out for a couple of hours before putting them back in. It is possible there is a static buildup on the sensor. I had a similar problem with a desktop scanner, and performing a power cycle solved the problem. Other than that contact VuPoint tech support.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
265870
Did you remove the plastic strips from the batteries next to the bulb? It took us a week to realize that's why ours weren't working.
1866985
Aim directly at the sensor & make sure the connections are fully plugged in. You could also contact customer service- Worst case scenario, return it & get another one.