Mine is dead. Any advice for recovery? We have had this for a little over a year & have it half fílled up (500gb). I went to plug it into my new laptop & I heard a slight noise & then it would not work. It does not turn blue with a power source & I have not been able to use it on our other computers either. Is there a way to open it up to recover data or arecovery program to download? Using a data recovery service is very expensive where I live. We had some of the files backed up but many were not...Appreciate any advice & thanks in advance. Mine is dead. Any advice for recovery? We have had this for a little over a year & have it half fílled up (500gb). I went to plug it into my new laptop & I heard a slight noise &... » Read More Mine is dead. Any advice for recovery? We have had this for a little over a year & have it half fílled up (500gb). I went to plug it into my new laptop & I heard a slight noise & then it would not work. It does not turn blue with a power source & I have not been able to use it on our other computers either. Is there a way to open it up to recover data or arecovery program to download? Using a data recovery service is very expensive where I live. We had some of the files backed up but many were not...Appreciate any advice & thanks in advance. « Show Less
1560298
At this moment I am pulling data off an external USB drive that appeared to be totally dead. Clack, click, whiirrrrrrrr and never came online.I froze it. Not kidding:http://www.emergingtechs.com/posts/put-your-hard-drive-in-the-freezer-to-recover-data/Mine works for about 1/2hr until the drive warms up again, then back into the freezer. Given this scenario it makes sense to know what is critical, get it first, and get the non-essential stuff later. All my important stuff is already recovered and now I'm copying over 40GB of "nice to have" stuff.As soon as this process is over I'm going to improve my backup scenario! At this moment I am pulling data off an external USB drive that appeared to be totally dead. Clack, click, whiirrrrrrrr and never came online.I froze it. Not kidding:http://www.emergingtechs.com/posts/put-your-hard-drive-in-the-freezer-to-recover-data/Mine works for about 1/2hr until the drive warms up again, then back into the freezer. Given this scenario it makes sense to know what is critical, get it first, and get the non-essential stuff later. All my important stuff is already recovered and now I'm copying over 40GB of "nice to have"... » Read More At this moment I am pulling data off an external USB drive that appeared to be totally dead. Clack, click, whiirrrrrrrr and never came online.I froze it. Not kidding:http://www.emergingtechs.com/posts/put-your-hard-drive-in-the-freezer-to-recover-data/Mine works for about 1/2hr until the drive warms up again, then back into the freezer. Given this scenario it makes sense to know what is critical, get it first, and get the non-essential stuff later. All my important stuff is already recovered and now I'm copying over 40GB of "nice to have" stuff.As soon as this process is over I'm going to improve my backup scenario! « Show Less
2275022
I am not quite sure since this was for my son and he used it. I said Used it because just last week when he turned it on he was asked to format it. We took it to a computer store to get it looked at and they said it was no data on the drive to recover. It had a bad sector and won't work. So we are in the process to see what we should do now. Soooo upset since we had just bought this November 26, 2011. Sorry that I could not help you.
1384700
Hi, sorry to hear about that. I used mine just to copy a HDD once and it worked fine, I haven't used after that.
1279289
We are having that exact problem. We contacted wolvol, but they wouldn't simply tell us whether there was a hard reset. Instead, they offered to repair it if we sent it back to them. Still not sure if that was a great idea, but we sent it (plus a$10 repair fee), now waiting to see how it turns out.
398549
Call them. Always have 2 backups! I lost a lot of data with that hard drive, mine failed after a short time
1468007
Are you sure you need to replace it? Can you just reformat it to wipe the corrupt data? I don't think your problem is with the hardware if the damage was caused by unsafely unplugging it. I could be wrong though.
1879559
That's interesting. I just kept mine in a box, but that was fortunate because when the new drive failed they were able to retrieve my data (again) from my original drive. I would think a computer place that does repairs could help you.Sounds like a great idea, good luck.
1621798
After writing about 200gb of data on 2 of these they failed. It's very hard to do, but after they died, I managed to crack mine open. Innostor makes the electronic USB to SATA drive adapter inside. Inside one, I found a Western Digital laptop drive made in 2007. In the other I found a Seagate drive, also made in 2007. They put very old, well used drives in these. So it's potluck if you'll get one that will last a while. They advertised these as new, & I paid for new drives. If I wanted used ones, I could have got them real cheap or for almost nothing. I don't recommend used or refurbished drives. They're unreliable. After writing about 200gb of data on 2 of these they failed. It's very hard to do, but after they died, I managed to crack mine open. Innostor makes the electronic USB to SATA drive adapter inside. Inside one, I found a Western Digital laptop drive made in 2007. In the other I found a Seagate drive, also made in 2007. They put very old, well used drives in these. So it's potluck if you'll get one that will last a while. They advertised these as new, & I paid for new drives. If I wanted used ones, I could have got them real cheap or for almost nothing. I don't recommend used or refurbished... » Read More After writing about 200gb of data on 2 of these they failed. It's very hard to do, but after they died, I managed to crack mine open. Innostor makes the electronic USB to SATA drive adapter inside. Inside one, I found a Western Digital laptop drive made in 2007. In the other I found a Seagate drive, also made in 2007. They put very old, well used drives in these. So it's potluck if you'll get one that will last a while. They advertised these as new, & I paid for new drives. If I wanted used ones, I could have got them real cheap or for almost nothing. I don't recommend used or refurbished drives. They're unreliable. « Show Less
2046249
Just plug it in - I backed up my entire hard drive. If you have issues - contact their 800 tech desk.
583316
Good points. It's still relatively new, and I wonder especially how the hard drive model has held up. My new one arrived DOA, and now I'm really struggling over whether to ask Amazon for a refund or an exchange. This baby may be intended to be Solid State all the way, which means the hard drive models will be unwanted period pieces in another year or two.
1089816
I can only tell you about my experience - I was in the process of transferring files to the drive. The transfer stopped about an hour in, and my system no longer recognized the drive's existence. Rebooting did not help. I also tried the drive on other computers, and they failed to recognize the drive also. The return process was fairly painless and my refund was processed very quickly.
2192892
That's a tough one to answer. My drive just crashed a few months after getting it but there's a few reasons why. One reason? Faulty hardware. Another reason? You over worked it or let it get corrupted / broke your OS but that's an easy fix. There are more complex ones like ram causing it to bottleneck and use your hard drive to take the slack. Imagine always running a light bulb non stop for a long time. It's all relative to the amount you use the product. I'd say one of this caliber should last a few years at least, but not always. It's a solid drive, just don't push it too hard, as these things CAN break.
38730
Drive is dying or dead. If you can start it up, copy everything off of it as SOON as possible. Look up tricks on the internet for drives that have clicking noises. Unfortunately, warranty will only get you another drive, it won't get your data back. Always have TWO backups of your data. I sincerely pray you will be able to get your data off. Even if it starts working again, you should no longer trust the drive.Sorry.
161621
I purchased this HD to replace the original hard drive of my HP PAVILLION dv7-1243cl - if you have removed your hard drive you will see a label with details about the drive - it would appear this drive works with your laptop - I suggest you contact the vendor to confirm - the vendor supposedly warranties HD for 1-3 years - Link-Tronics . 12630 Westminster Ave. #A, Santa Ana, CA 92706. Phone:714-554-8677. Hour: M-F 10AM-6PM. Founded in 1994 - my new HD has been working okay now for about 6 months - you will have to reinstall WINDOWS - hope you have system disks or image. I luckily located a 3rd party that had WINDOWS 7 OS for sale otherwise I would have been out of luck.
1651663
You call get and RMA and send it to buffalo. I have 4 and 2 failed. Sent one in and 1 they lost it. the other one the "case was opnened" so warranty is void. Hope you have better luck. Waiting for #3 and #4 to fail. I took the drive out of #2 and it works fine.
592667
Dear Rodney, I already sent the recovery software to your email, please go to check whether you get it. If there are more problems,please also feel free to contact with me! Best regards! Lizzy
57957
Nah it only comes on intermittently, when it does it comes up garbage, i eventually got it to work and managed to recover some files off with recovery software but lost most of the stuff that was on it. Tried formatting etc and regardless of which computer its plugged into, it only connects intermittently and corrupts the data.