The B button on the lock I received is not getting pressed all the way in. How do i reset the combination code?
1536029
http://www.masterlock.com/service-and-support/videos/combination-padlocks/set-your-own
1536030
It's a spring loaded mechanism. Sometimes, you have to use a blunt object to depress the unlocking protocols, which cannot be done using your finger. If you have a chopstick, or something hard, that will do the job.
1536031
I had trouble with this as well so I just bought a different one with a key; that one works great and it's OK by airlines. Got it at Meijer's.
1560418
I presume when you enter your code, you then pressed the bottom RIGHT "lock" button. If it opens when you enter your code, then you've installed it right, otherwise it wouldn't open. The lock may not work if the batteries are weak. Try replacing the batteries with new ones. Preferably a good battery, like Duracell, not some cheep brand of battery. Also, try putting it on on auto lock and see if it locks that way.
2024030
you need to reset . some one set the code to locked . bring to comp repair they can reset for you
1998637
You should be able to just put in your combination and the lock will unlock. Is that not your experience?
1304217
lol, your better off than me. I lost my key. But it seems to me I had the same problem, and it turned out to be I just had the have the open and close handle in a certain position for the key to work. Play with that sequence and hope it helps.
1737807
If you already tried opening it with the default combo 000-000, and it still refuses to open, then you'll have to try to remember any possible # of combo(s) you may have set it to. Can you think of a familiar number you may have used to set the lock(s) and start from there by trying every combo possible with that familiar number?
1742577
As I remember my locks came set on zero waiting for my combination to be set. If the one that won't open was set to another number and the key pulled then the only way to open it is to try every possible combination. I'm sure Amazon will replace it as defective.
68280
Set the current combination. Hold the silver knob on the side in unlock position and hold it there. Change the combination to the desired numbers move the silver knob back to the lock position. The new combination is set. you must know and put the lock into the current combination to change the combination.
738925
Mine work fine try 000 to see if you can reset it back to the numbers you want if not you will need a combination lock.
1575612
I'm pretty sure the combination that comes with the lock is set and cannot be changed.
1049291
If the combination is not opening the lock and you are sure you have correctly dialed the combination and it still doesn't work, I would call the customer assistance number for help.
685483
These may seem obvious but first check to make sure you have the right key for the lock and then make sure the key is all the way into the lock. It is a Master Lock and my code starts with a P. Then turn it 1/4 turn clockwise. It may take a little force to turn it. If that doesn't work, try releasing some of the tension on the cable by lifting the camera up some. If all else fails, get out the bolt cutters and cut the cable and return it as defective. Good Luck
14351
Try resetting you device, you can use a needle or paper clip to push the button, and that should work.
616590
It takes a while to get used too.Did you assign a number to your code? Your code will start with that number 1xxx or 2xxx or 3xxx.Next once you enter your code, you have to press the # key and then you get a buzzing noise. You now have about 10 seconds to open the door.If all else fails there is a reset code. I cant help you here, your individual reset code will be in the instructions
2223626
once you take the lock part off, it should come apart, youll see notches that line up. you can remove each ring(number) and change it to make a different code. whatever numbers you have that line up to the notches will be the code
1749574
You do not set the combination .. it comes with the box. Mine was on a paper tag tied to it. It is just a single number ... like 100, so you can probably just try each number until you find the right one... put it on the number and then push the button sideways to see if it opens.
378379
I'm not sure what the problem is. The lock automatically resets itself after you open it using the code. If you have set the lock to 'unlocked' using the knob/lever on the inside of the door, just turning it to the 'lock' position sets it to 'locked'. You can hear the lock setting. There is no need to re-enter the code. Or have i entirely misunderstood the problem? I have two of these style locks and never have to re-enter the code.