I just got the pen a couple of days ago, and the its writing like it's out of ink already! WHY!! I can't get the thing opened! How does the pen open?
1555625
I do not know but I still have ink and also bought refills so I will figure it out when the need arises
1555626
The pen opens at the top. Just unscrew the top, silver tip of the pen and you will get to the ink cartridge.
1832216
The pen is; the refill is not. WONDERFUL pen!!!!! Boyfriend got it from me Christmas 2013; got him a refill Christmas 2014; STILL using ink that was in the pen when he got it; HAVEN'T had to open the refill YET!!!
1669972
Actually, it is normal. The metal part will seat itself as you fill the pen with ink. They're all made like this. I think it provides a better seal.
944917
Are you keep it closed all the time? Do you write a lot? When you change cartridge or fill in the ink converter push hard so there is no gap inside. Make sure when you use the converter you got full of ink, not 3/4 or so. Sometime we do not realize that the little things cause the problem. I write a lot, so I have to fill my converter about 3 to 4 times a week. This is very nice pen, and should not have dry out so quick .Try to write a little bit every day and see if this will keep it the ink longer?
1110460
I have only chraged my pen once and have used it acouple of times without problems. This may be a battery defect. Does anyone have any suggestions on downloading the video nontent from the pen. I have tried doing so using the usb cable as per the instructions, but I am not able to se the video. It seems to download the content, but when the media player comes up, it reads it as music eventhough there is no sound played. Any advise?
2027952
A few suggestions for your problem, Warren. Firstly, I've found that cartridges just don't work as well as bottled ink. For cleaning, remove the cartridge, insert a converter, and fill the pen with plain (preferably filtered) luke warm water from a glass and empty it out. Do this a few times until the water coming out of the pen is clear. If you don't have a converter then unscrew the nib, drop the whole assembly in the glass and rinse it in the water, changing the water until clear. I suggest cleaning the nib in this way every time you fill it.
1507567
Try the following: 1. Press slightly on the cartridge to get the ink going2. Put the lid back on and shake the pen down quite strongly (as if you were going to hit something down with it) again to get the ink going in the pen.
1809767
The pen uses a standard cartridge so you can just pop in a new one. But I'm not sure which cartridge it uses. The pen works great.
714778
Graeme, I must write and draw with a fairly light touch, as I had not noticed any clicking before. But when I write with a more staccato effect, I definitely hear that click. Good thing you brought it up or I woud have thought something was wrong with my pen
1719511
There should be videos on YouTube for any question you have about the pen. Mine already came with a cartridge loaded.
914820
I've had trouble with this pen too. I own a couple of them, rollerball and ballpoint. The best way I've found to refill it is to put the spring, over the point, before you insert it into the top of the pen. That is, hold the refill straight up; then put the spring on, then, put the top of the pen over it, hold it together, when turning it over screw the bottom on, then, it should be lined up. Hope that works. Thanks for your reply. Have a nice day.
1126474
Use small wire cutters to shorten the spring that the refill uses at the pen's tip and it'll work perfectly. Do it a tiny bit at a time until it works properly.
1117293
I have had trouble with the pen working. It sometimes works. If someone could give me some helpful tips on working for more than 3-5 minutes of recording it would be greatly appreciated.
1862068
It doesn't come with ink in it. The area near the nib that looks green looks transparent like that when there's no ink, so you can see how full the pen is.
655716
Shake it upside down gently.... the ink needs to flow down to the tip.... Once the ink is flowing you should not have a problem again. Sometimes I wet the nib under some running water, and then blot it on a paper towel, this starts the capillary effect to pull the ink down also. When you change the ink you might want to rinse the nib, or flush the pen with water, and then put a new cartridge in, not every time, but every few weeks. I store the pen laying flat on my desk so the ink neither runs back out of the tip, or all into the tip endlessly. It always starts smooth and does not dry out quickly. I also carry it in my pocket most of the time I am not at my desk. I am loving this pen, even much more so than my more expensive ones. If you end up becoming a fountain pen lover, and use it a lot, google how to convert it to "dropper fill" Which is not hard, get an "o" ring that fits where the bottom screws up, then you just use an eye dropper, or syringe to fill the whole bottom body with ink, then screw it closed, you have a LOT more ink that way. 5ml instead of 0.75ml or so. http://www.gouletpens.com/Preppy_Eyedropper_Package_Set_p/package-preppyed.htm
1873235
I doubt if the ink has dried up. The reason it stops writing, is that the pen barrel is basically sealed inside the utensil and not allowed to vent. Just remove the pen barrel and blow into it. It'll start writing again until another vacuum occurs. Yeah I know it's a pain. I seriously doubted that the manufacturers only put in 1 mm of ink into a 2 1/2" barrel and ink that thick doesn't dry out that easily. I also think the reason that BIC pens have a little hole in its side is to avoid the vacuum problem.
1206425
Make sure you put the ink holder in the right way...the pen has a special attachment that will break the seal to let the ink flow. If you did put it in the right way then wear your grungy clothes take the pen outside and, nib down, just shake the heck out of it. Those are the only suggestions I can give. Hope one of them works for you.