Does this unit come with 1 year of support from Sonic Wall or would we have to purchase support from Sonic Wall
1556850
Don't quote me on this, but I believe the default is 90 days. That is how our unit came when purchased recently. You can find bundles w/ a longer covered period, but they usually state that in the description.
1556851
It comes with 1 year support but it is next to useless if you start to ask them about Setup or Software questions. After that it is all paid service. Even with paid service, the wait is about 1/2 hr to 1 1/2 hr wait. Very very long wait but the "Paid" Tech Support is knowledgeable.
1556852
You have to purchase 1 year of support. They have an 8x5 option or a 24x7 option. I would be cautious before purchasing this item. Everything is an additional cost, support is necessary, and in my experience (especially with content filtering) it doesn't do what I was told it could do. Also, paying for support doesn't free you from the pain of waiting through extremely long hold times to speak to someone.
1556853
Not sure. We haven't had any issues since it was purchased...over two years ago.
1606182
I assumed it was factory refurbished, but don't know for certain. Purchased from BestBuyDirect2u, and listed as 1 year warranty and 30 days free support. I also assumed that since this is apparently part of Best Buy, they get the refurbs from manufacturer, but this seller is the only one who can truly answer your question. I only paid $156+ for mine, although I see this seller is now selling for $189 + shipping. Still, I am extremely pleased with the item and purchased it last August. My surround sound system installer recommended this remote over the new ones IF I could get such an awesome price. With some of the negative reviews, I assume that some people must just get lemons. I assumed it was factory refurbished, but don't know for certain. Purchased from BestBuyDirect2u, and listed as 1 year warranty and 30 days free support. I also assumed that since this is apparently part of Best Buy, they get the refurbs from manufacturer, but this seller is the only one who can truly answer your question. I only paid $156+ for mine, although I see this seller is now selling for $189 + shipping. Still, I am extremely pleased with the item and purchased it last August. My surround sound system installer recommended this remote over the new ones IF I could get such an awesome... » Read More I assumed it was factory refurbished, but don't know for certain. Purchased from BestBuyDirect2u, and listed as 1 year warranty and 30 days free support. I also assumed that since this is apparently part of Best Buy, they get the refurbs from manufacturer, but this seller is the only one who can truly answer your question. I only paid $156+ for mine, although I see this seller is now selling for $189 + shipping. Still, I am extremely pleased with the item and purchased it last August. My surround sound system installer recommended this remote over the new ones IF I could get such an awesome price. With some of the negative reviews, I assume that some people must just get lemons. « Show Less
147584
It comes with it. The main unit is 700 dollarss alone the speakers are about 250 a piece depending on where you buy it
455257
If Australia does not have the same electrical standard as America, you may have a problem. The Sonic Wall I received came only with a cord that works in America. I also did not notice any switch settings on the power input for other regional standards. The IP connection is Cat5e/Cat6, Ethernet, RJ-45. I hope that helps.
1834260
contact there support. good luck. (cause they don't have one. i regret buying this piece of &%@*)
997524
if you bought the machine thru amazon you can look up your transaction and who sold it to you. if it was Sonic Electronix, Inc you will be able to contact them through amazon or you can call them direct. when i first received my machine i had issues and sonic customer service was fantastic and patient getting me up and working.
681347
our unit has been installed for over a year. no problem. we bought it because friends have had the unit for a long time without problems.
444562
Yes, it comes with it. It is included in the box and is a wire that connects in the back of the unit which you can secure to the wall behind wherever you install it.
2003342
It comes with one - or at least it used to. But that was a moot point as our unit died completely within 6 months & we were given no help or recourse from either Amazon or the extended warranty people. My advice is to stay away.
1153331
I believe its 1 year, I had a failure and they fixed it. However, their customer support is so bad I would think twice before ever buying another Panasonic device again!
2036493
Not this unit. There is another SKU that has this included. This unit only includes 90 days software support. 1 year hardware.
1048043
No additional fees required. If you would like a 1 year tech support agreement it is $150 for the first year and it is optional. We did not get it and we had no problems with the initial setup We have (2) FR650 they work great.
1495230
I'm not sure seller offered 1 year, I had a defective unit and was returned.
769614
It only comes with a one year. They may offer a diferent warenty that you can buy for extra.. Eather way they will find every way to make the warenty wortless.
127063
It should come with a 3 year warranty. Make sure to register your device and have the purchase date available. Creative no longer sells this headset so it may be a toss up to whether or not they will actually be able to fix or replace.
294029
I ordered the subscription and the only real benefit is the hardware replacement if unit stops working (2 year). You can order this anytime after you purchase and register your product as long as it's not end of life. I would not purchase a subscription if I ordered another.
353386
****This is a comment from the manufacturer****Hi Bernard-I'm so sorry to hear the unit failed. Plugable Technologies is the manufactuer of this unit. For assistance, please email support@plugable.com or visit http://plugable.com/supportWe provide a standard 1 year parts and labor warranty, and try our best to be flexible if something fails within a few weeks or months of warranty end dates- so please do contact us via one of the methods above and we'll be happy to assist.Best wishes-Jeff EverettPlugable Technologies