If there is a problem with the valve in the future is there access to remove the valve and replace it in the box??
1547929
Once the assembly is installed and connected to the 3/4" water lines it is fixed in place. The control portion of the valve can be removed if an O ring were to fail. There are stops to turn off the water at the valve so any maintainence can be performed without turning off the water main. It is a well engineered unit.
1547930
Great question! We believe the valve is fully accessible and there are replacement parts. The valve is ordered with the trim (handle and plate) not embedded into the iBox. It's a pretty brilliant design. Grohe is now offering a similar set up.We had a question about accessing the stops and a live person answered the 800-number and walked us through the process. They also guided us to the latest installation manual as we had received an old one from the Amazon seller. It all worked out great!
1547931
There are 3 parts to a Hansgrohe shower handle/trim. The valve body (which is this iBox), the valve (or cartridge), and the trim (or handle). This valve body is just the shell with which you use any of the Hansgrohe trim sets. Each trim comes with the valve that fits into this iBox. So, yes. If you were to want to replace the trim later on, you can. Hopefully, this was not too much of an answer. I just want to be clear that no valve comes with this iBox. It comes with the trim you buy. :o)
1547932
Your plumber can remove this valve and put in a new one. All access to valves are after removal of the initial trim works which are the handles for turning on the shower. There should be enough space behind your old trim, if not, they can remove more tile to make room. If you are remodeling, don't worry, just make sure you have the product available for the tile guy orcontractor.
1725769
That special removal tool that you would need is actually visible in the picture of this valve. It is a "C" shaped ring that is next to the copper-colored end and can be slipped on & off from the side. This will be as easy to remove as it was to install, but I doubt that I'll ever have to remove it.
1479102
Not quite sure as the valve has never been a problem. I have had problems with the lid releasing pressure around the perimeter since I've owned it. Sent it back once now the company wants nothing to do with it. Sorry! Rjl
1228815
The valve is not included. Please see the specs for the correct valve model.
2223781
We never used it but yes there is a valve thst needs to purchased sepretly. Also we had purchase online. Local HomeDepot or Lowes do not carry it
429660
I tried repair kits but were not long term solutions. I finally replaced fill valve complete unit and is working like new.
429659
Hello,Thank you for your question.As far as we know, you need to get a new Valve but please check with Kohler. Call the KOHLER Customer Care Center at:1-800-4KOHLER(1-800-456-4537).Regards,Gigi SchwartzCustomer Service ManagerIt's Easy Solution! Plumbing Supply
2227312
Hi Michael, sorry to hear this. The only thing to do is to have it replaced. -Vincent
2125641
my husband says the valve was included. if you're asking about the shut off valve, tho, that is another thing. says you would probably have to ask a plumber about that.
1393769
I would refer you to the manufacturer. Ima take item out of box, throw away box kinda person. Sorry I cant help
2089158
Nope... but you should not get one anyway. The failure rate is pretty high on them. My first one's valve failed. They sent me a new one which then developed about forty leaks due to deterioration from the air, I assume. They would NOT replace that one. It's effects are marginal also.
1985336
Thermal relief valve . It usually is taped inside the box . Hopefully you still have the box.
356653
It sounds like you have some debris in the valve itself. You will need tot ake it apart and clean out the valve. It should not be to hard to get the valve open I belive its several screws on the top.
998016
Valve gives us problem often, planning to replace the cooker or if possible LID.
853206
if you leave the valve open it will leak, close it every time you used it, now if that does not solve the problem you can call the factory's customer services and they can help you, they helped me when had questions.
1389519
Hi larry here. I just received mine and there is a valve included in a plastic bag , no explanation but I think it screw into the unit for that purpose?? That's all I have for you
1110239
I am not sure but looking at the Water pick they recommend replacing the reservoir valve available thru water pick. A secondary solution is to insure the valve is not upside down.