one handset stopped working and says searching
1550811
Did you charge the handsets completely before trying to use them? When setting mine up I did notice that until they received their complete and full initial charge they would not work properly.
852706
well, had similar thing, step one make sure all your phones are fully charged before trying to connect them to the base unit; step two if that does not work I just disconnected every unit and started from scratch. If that doesn't work time to call Motorola Support Help Line. Cheers.
1653654
I did not get the second handset, so I honestly cannot answer, some body out here will.
550403
Maybe there is a problem with the SIM card. Maybe the SIM has shifted and is no longer making contact. To state the obvious, you have paid your cellular phone bill, right? Sometimes, electronics just die. Maybe this is what happened here.
1513022
I have had a lot if issues with ours and it is less than a year old. They have traded us parts to replace things. I am sure if you go through their website they will allow you to buy a new handset. I will say their customer service is horrible if you try call, it is better if you go through their website. Good luck.
1354825
Are you synching to the main base phone. I have a base phone and 3 handsets...the synching went well.
1158186
Check on those borrowed handsets again. I think you'll find that the ones without the cellular options are TGA931's.
2033914
Has it been registered? Check all connections. If not registered, unplug the base AC adapter. On the base, press and hold FIND on the base while you reconnect the adapter. On thenew handset, press and hold # until the display says handset registering (about 2 second).
886086
I have the same problem. I purchased 4 extra handsets and NONE of them worked. Not sure why they are recommended with the CS6124.....
142354
I have 12 of these phones in my business, and have never had an experience like that. I suspect it is a problem with the telephone. If you have more than 1, try disconnecting them 1 at a time, to see if they all have the same problem. Also make sure that the right hand button that says "CELL" is not in the "ON" position. Next contact Uniden, their products are usually pretty good quality.
468261
Hmmm-try another phone on the cradle or plug in w/cord to audio to see if it works on that option.If no response-my best guess is death.
1428149
http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/TRU9485om.pdf One thing I found about these handsets is the buttons quit working and there is nothing you can do. I took it apart and cleaned any contacts I could get to and still nothing. These are crap. But at least you have the manual now. Have fun!
405499
I had a similar problem.. I took the battery completely out for a few minutes and then put it back in. Once I did this the phone linked back up. No problems since then. (I have 5 handsets - the one in the basement was the one that I lost the link)
1561348
Hello, It appears that one of the three handsets is faulty. You need to do some simple tests to eliminate the bad one. First unplug the two remote bases and remove the handset battery. Now with just the base station and one powered handset, dial your home number with your mobile. Have someone else pickup and see if you can communicate. Then remove that battery if it worked and try the next handset, 'one at a time' until you find the bad handset. If none of them work correctly, then the problem is with the main base station unfortunately. The remote bases are charger only bases as you know. I do not see a pinhole opening on the main base to insert a small pin to do a factory reset. The only thing to try is to unplug the power and landline phone cable and wait five minutes or so. If that won't correct the problem, at least you'll have determined the culprit. On a positive if one or the other is bad, you can get the single item at Walmart or maybe even here. You also could call vTech customer sales/support chances are they would replace the faulty component free of charge. They have been an excellent manufacturer to deal with! Their contact number is on their website, best of luck solving your problem!
1722724
Try resetting the phone. Unplug the system for at least 15 seconds. (I would go longer) Plug it back in, and allow up to a minute for the headset and base to reset. Got this out of the manual. Hopefully it'll help.
1312734
Check the phone jack in the wall with another phone. If that don't work it probably is defective. Both of mine work just fine. Good Luck
1055871
I had to buy another handset, mine worked. You have to use the locator on the base unit and it will find the extra handsets.