Using this rail on both of my toilets caused the gasket or wax rings to start leaking. Has anyone else had this problem?
1555850
I have not had any leaking with the Guardian safety rails ' Since the wax seals are at floor level and the toilet is secured with bolts I'm assuming that they need tightening .If the bolts were loose to start with then applying torque with the rails could cause the seal to break like using a giant wrench .
1555851
No ... and quite frankly I am puzzled by how that could happen when both rails can only be weight-pressured as far as the floor allows. As they both rest squarely on the floor, I think I would be more interested in knowing how much pressure was on the toilet, which sits squarely above the gasket and rings. They do need occasional replacement, perhaps this is more a regular maintenance problem.
1555852
We have had NO problems with the rail my Mother uses on her toilet (and she's 90 yrs old).
1555853
I can only assume the bolts are loose. The frame does cause the commode to rock if you sit down off balance
880389
Any hardware store will have rubber grommet type o-rings that should help I have never had a problem with mine but I think that would be the easiest cheapest solution! Hope that helps.
1551161
Maybe, maybe not. If you have installed it cross-threaded (which is easy to do), it will leak; and you may have buggered the threads so that you can't re-install it. Another possibility is that you don't have it tight enough to seat the o-ring in the unit. If you can tighten it further, that may stop the leak. Hard to diagnose your cause without seeing the actual installation.
995300
I have not had this problem - could it be the wsy it was installed? I now have 2- one for each toilet and am happy with both.
1750489
I had no problem. The instructions are decent. Make sure you use the johnny bolts included with the toilet. I also had to replace my waste pipe flange in the floor that had rusted out, and used the bolts that came with a new flange - they were a different size and the thumb screws that came with the toilet didn't fit on them. Aged 57 female with some reno experience.
2020898
Actually, I had 4 of them & they all lasted as long as promised. Then a few weeks apart, they started leaking some brown gel into the toilet tank. I checked after I noticed the toilet bowls had rings around them that they had not had for all the previous years. I have replaced all 4 again.
901616
Was your toilet leaking before? Maybe there Is a knick or crack where the blue gasket sits or maybe there is a cut in gasket. All I can think is either the unit is bad or the flange hole is damaged. There is also the chance that the hole is bigger than the recommended dimension and the flange is just not big enough to cover. Hope that helps.
618734
No. This toilet uses a rubber gasket and a regular toilet uses a wax ring. A wax ring gasket will not fit under this toilet.
91035
I've had an issue with the hinges breaking. My bathroom is small and I frequently bump the overhang of the Big John Seat when I get out of the shower. This is what broke the hinges. I replaced them with stainless hinges and I've had no further problems.
2064508
I had the same problem. The bottom just screws off and the gasket is easily replaced. Good Luck.
632171
Yes, both of the toilets that have this also have rails on it. But you have to make sure the bolts are long enough, I did have to replace one of the seats because the bolts were too short. Also it does make the seat a little higher in the back, maakes dad sit up better for some reason.
689944
I am not sure because I don't have this issue, but my only thought is that you have the valve to the hose open at all times. I don't think the product is made to keep pressure at all times. That would explain the constant leaking as well as the fact that it leaks more when you flush (due to the additional water pressure). I would try turning off the hose where it meets up with the toilet tank and if that doesn't solve it, then you should see about getting that piece replaced.
893401
Nope, I did not have a leak and my toilet was clogging all the time. I ended up pouring liquid dawn in the tank, which broke up the calcium build up and gave me enough water pressure. My floor is uneven and the wax gasket was not making seal, this rubber made a seal. I guess you have to figure which gasket to use, I tried the large but it was too tight. I ended going with the medium seal. Before the liquid dawn trick I was plunging 3-4 times a week for a couple months and I never broke the seal or had a leak by plunging. Maybe the others did not have the bolts tight enough, happened to me at first then I tightened the bolts tighter, enough not to crack base and from that point plunging was never an issue. Nope, I did not have a leak and my toilet was clogging all the time. I ended up pouring liquid dawn in the tank, which broke up the calcium build up and gave me enough water pressure. My floor is uneven and the wax gasket was not making seal, this rubber made a seal. I guess you have to figure which gasket to use, I tried the large but it was too tight. I ended going with the medium seal. Before the liquid dawn trick I was plunging 3-4 times a week for a couple months and I never broke the seal or had a leak by plunging. Maybe the others did not have the bolts tight enough, happened... » Read More Nope, I did not have a leak and my toilet was clogging all the time. I ended up pouring liquid dawn in the tank, which broke up the calcium build up and gave me enough water pressure. My floor is uneven and the wax gasket was not making seal, this rubber made a seal. I guess you have to figure which gasket to use, I tried the large but it was too tight. I ended going with the medium seal. Before the liquid dawn trick I was plunging 3-4 times a week for a couple months and I never broke the seal or had a leak by plunging. Maybe the others did not have the bolts tight enough, happened to me at first then I tightened the bolts tighter, enough not to crack base and from that point plunging was never an issue. « Show Less
1881588
I am having issues with it fitting flush due to the rivets. Did you ever attempt/resolve this?
292144
Several possibilities there. 1. Perhaps the "Stick-um" was not pressed on the flange of the toilet firmly enough to properly seal the Fernco flange to the toilet. 2. Perhaps the recessed flange on the "waste" pipe was too far recessed to compress in order to properly seal. My flange was slightly above the floor level. 3. Possibly the new toilet has a crack in the under side that leaks prior to the waste water reaching the flange. A friend of mine found this to be true on a new toilet that he purchased from a large discount supply company. If so, return the toilet to the company for an exchange. 4. Perhaps the seal you used was too small for the toilet/flange connection. If so, then get the 4-inch seal rather than the 3-inch. If this is the case, then the waste pipe may have too much back up of waste water due to the back up flows past the seal and going around the seal/flange connection. I had no problem with leakage with my toilet leaking after installing the FERNCO Waxless seal, whereas with the Wax seals, I experience leakage after a few months when the Wax seal settles down and begins to leak around the Wax. While not a plumber, I found the Fernco Waxless seal is the easiest to work with and does a good job. Alfred
778646
This is an "extra thick" wax ring. If you have a new bowel you may not need to get new bolts if it came with them. I bought it because my "contractor" put new tiles over the old ones and put the toilet back without changing the ring or bolts (I was not there at the time). It started leaking a few months later, contractor nowhere in sight. I got longer bolts to adjust for the added gap (cut off excess).
843909
I had a problem with the flush handle assembly occasionally sticking in the down position after flushing. The water would continue to run until you pulled up on the handle returning it to the rest position. During this time it became hard to push. I removed the handle and cassette associated with it and shot silicone spray through the handle shaft into the cassette. Now it works like it was supposed to. I don't know if this is the source of your problem but I would hear the toilet running occasionally and found this lack of lubrication to be the problem.