I'm feeling pretty stupid; can someone help me out. I can't figure out how to get the coasters on. Do you just push them in or screw in??
1190113
The should just push in until they snap in place. If you believe there is a defect, please call us at 1-866-263-0674 during normal business hours, Central time.
1872347
The way I figured it out was by watching YouTube videos. It's a little difficult to put them together on your first try though. I hope this helps.
1183796
I have changed them out several times in the intervening months. A friend came to my rescue and simply got them to click in by placing them a little further back and the pressing on them harder than I had been willing to push. Bingo, it worked and has worked ever since.Good luck.
1984134
I had the same problem. You can either tap them in with a rubber mallet or place a block of wood on them and pound them in with a regular hammer. You will hear it snap in place when it's in all the way.
2099806
If I remember correctly, I used an extreme amount of down-force to screw them in. You could always use a drill bit barely larger than the hole to make it bigger. If you do, put a drop of wood glue in the holes before you put the screws in.
912007
Does anyone have the instructions for putting this together??? Mine came in without them.. ThanksTerry Towns
1504847
There's a tutorial on YouTube that explains it. I've not tried it, but heard it is easy once you watch the tutorial. Mine stays set up on a craft table.
2262303
I am unable to help with this. Just purchased my first set of chairs. They are great.
1348368
Hi, this is my technique, it's awkward: Put the side tray down. Facing the chair, reach down and put your hands on either side of the seat and grasp the aluminum frame. (You are now holding the chair by seat of the chair) Now the action is this: you want to pull up on the side pieces of the chair seat, until your hands touch each other and the chair has folded together. The problem I find is getting the leverage to pull the seat sides upward. My solution is to push the sides of my arms against the chair arms as I'm pulling up on the seat. This is awkward and I look like some weird kind of stork-like bird, I'm sure, but it works for me. My brain can't think of another way to do it. I think I've tried the same move standing behind the chair, but the high back gets in my way. Good Luck! By the way, the colors fade horribly in strong sunlight (I live in the desert). And then the fabric deteriorates. I've been meaning to write Amazon about it. But everybody loves the chairs and finds them comfortable. Good Luck!
279653
It isn't easy as they are hard to hold and manipulate. I just worked at it, turning them like screws to try to get them into the space. I got all but one in and finally gave up on the last one as it wasn't going to be seen anyway. Good luck.
1888616
Ouch. I wish I could help If I recall there was a trick in setting up the perches and I almost broke the perches before I figured out the trick.I suggest contacting the seller and pleading your case.
648779
just screw them in till they cant twist anymore. I know its ridiculous the manufacturer should have given directions on how to put this thing together.
2162430
It took me so many tears and much anger to figure out. Each wheel must be pushed up into the five arms. Each wheel should have a small stick on top that can fit into each of the five legs' holes with some force. At least that's how I did it. The instructions were nonsensical. Good luck
1846644
I agree the instructions were pathetic, but once you see it, it is simple, so I will try to describe it to you. First, the elevator itself should already have snapped into place so it goes up and down freely. There is a box-like location that will allow it to go up and down freely. Next, the string will need to be straightened out end-to-end all the way...there is no doubling of it anywhere. You will notice that each of the end pieces inserts into one side of the elevator or the other, top and bottom, and each end is different, so make a note of which one is which. Now from underneath, you will feed the bottom side of the string through the hole (roughly bottom left) that is the roughly the size of a quarter from underneath (I was purposefully redundant) the dollhouse and snap it into place. Run the excess underneath the dollhouse to the front through the little slot that is at the very bottom, about 1/2 inch to the left of the front column. Run the excess up the three guide holes that are directly in front of the left columns, up over the top of the roof, dropping down through the center hole into the elevator shaft, and snap the other connector into the top center of the elevator. From there use the jewel to move it up and down, taking it out of the guide holes as necessary. I will note that if you have any trouble getting the fireplace to work, there is a button directly behind the T.V. button that makes it work. The fireplace is probably detached from the wall, and snapping it back into place will make the T.V. button activate the fireplace. If you GENTLY pull the top of the fireplace forward, you can see there are two hooks on the back wall. Re-seat the fireplace on them by gently pushing back until they click and you will be all set. My 5-year old got this from Santa this morning, and she is loving it. Merry Christmas.
1500359
Just by pushing or pulling them from the top...they are hard to adjust and it feels like your going to damage the seat. Grab the sides of them and they should move. There's no lever, it's all internal.
2130353
I agree. I couldn't get the chair up and now that I finally did it won't go down! I want to take it to craft shows, but I'm not sure how I will manage it on my own.
76140
Look up Coasters email and let them know. I had a problem with the fastenrs and they offered to replace them. you shouldn't have a problem