I can't get the lid from the locked position to the drinking position. It just does it randomly. Most times, I have to completely take off the lid to take a drink. Any suggestions/solutions?
1543695
I never had that problem. You should probably contact the manufacturer for a new one.
2149841
Yeah, we had that same issue. We tried several different approaches and currently have it 'curled' in the opposite direction and have a large rubber band holding it. Hopefully this will finally make the large lid useful.
712153
they may have changed the design for the regular cuppow lids? mine has an oval opening, as i purchased it quite a while ago.i don't think it should make a difference as far as drinking goes. you might want to try contacting cuppow.
1502238
Try taking the lid off when it is not sealed. Then seal it and try it again. You'll have major trouble removing the lid if it's sealed.
1639375
If you want to hold it in left hand, make sure the spout opening is facing right. Then turn to tighten the spout should be in the correct position to drink from. Reverse for right hand holding. Hope this helps
587648
Can't help you friend. The instruction that came with mine , stated the lid is to remain open during operation. Sorry.
827988
This is not an answer. I have the same question. The newer tops have a lock so that the sip button can not get accidentally pushed. I have the old and new lid designs. They are both great, but I would like more with the lock in order to put them in kid's backpacks.
1675483
There's a slight click when you turn them to the open or closed setting. It seems like it's gotten just slightly harder to open them as I use them more. But that could just be the result of holding with one hand and trying to open with the other (non-dominant) hand, without putting the pitcher down first. Instead of turning, you can also fairly easily lift the lid out, move it to the open position and then put the lid back in. That's usually what I do now.
1358285
It sounds like the base, cup and lid aren't connected properly. If they aren't, it won't run. Make sure they are aligned properly, if it don't run, do it all over. I guess it is one of those safety features. Mine did that about a month ago, then I got it to work! Good luck, I sure hope I was able to help you. :)
1195129
I've had two lids break on me. I LOVE the water bottle too, but this is definitely a weak point of the product. Try contacting the manufacturer. I reached out to the manufacturer and they were kind enough to send a replacement for the first broken lid. They need to step it up though and offer either additional replacements of the option to just order lid replacements. The weakness of the lid is borderline product defect IMO.
620742
If you are talking about the drink button, mine does not move side to side. I do believe that sounds like a defective issue...:(
2079422
hi, can you be a little more specific? I'm not sure what you mean by open close lid. I should be able to help you as I have this, and use it almost daily. Also, is your machine brand new? or did this start happening after some time? are you fully able to lock the unit in place. Once a week, I usually have to clean the locking mechanism, behind it, by removing all 4 screws. This is because juice gets behind there and starts making it sticky and difficult to lock and unlock.
2073484
Looks like the lid gasket is either worn or was sized wrong. If it's new they should send you a new one, otherwise you can look into getting a new gasket. Something that might work is adding layers of Teflon tape around the current gasket until it stays on, but note that whatever material you use could end up leaching into your beverage if the liquid contacts it.
1434663
Have you tried giving it a good shake and jolt? It worked for me suffering the same problem. Sometimes the lock latch engages just enough to keep the lid down.
620743
Mine has a button on the cover that pushes in to drink, so I can't really say. Loose parts in the stainless? Does not sound good. Are you sure you are referring to the 'vacuum' stainless? They do have other versions.
474726
That happens when the lid gets misplaced... try rotating the lid... works for me..
515716
The entire lid does come off. I wouldn't advise taking the entire lid apart. You have to push the button to drink from it. There is no locking open position.