Neither my Blu Ray player nor my computer can read the disk that came with my Gazelle. Any suggestions?
1548491
I try my regular DVD player or I go on you tube they have exercises for the gazelle
2153627
Two things you can try... 1. Try and reinstall it from scratch. As if it is brand new. OR... Check your device manager in your computer and make sure it is selected. Hope it helps! :-) (And what you'll want to select is the BD (which is your external disc drive we're trying to get recognized)...
1166408
Without the proper software, you will not be able to decode Blu-ray discs. Cyberlink worked for me and a few Blu-ray discs, but I haven't tried all of them yet. It may be a version issue, or it might be the disc you're trying to play. Good luck!
1462613
Do you have software that will recognize Blu ray discs? I had to purchase WinDVD 10 to get my computer to recognize my discs. B/c if the laptop didn't come with a blu ray drive it won't recognize this new drive b/c it wasn't designed for it.
2100050
I've got one that has gone into this same problem as described: Just cycles through one disk after another saying 'cant read this disk' Has anyone found a solution for this? Blue SA-CD and Multichannel lights are on. Will not even recognize standard store bought DVD's currently.
939712
I have the same player you have and have played those very same blu ray dvd'sI would unplug the player.wait a few min. allow it to reboot........andtry it againif all else fails...I would try a different disc from that collection.and If that doest work you may have gotten a defective set of discs.
650973
I have the same problem. I bought this expensive unit and looked forward to watching the Band of Brothers series in Blu-ray. It does not work. What a big disappointment. Way to go LG for not keeping the updates going. I may return this unit for something else.
1951930
Sorry, there is no easy way to place the blame for this. You would need to analyze the digital data stream from the BRP with expert equipment and intelligence to determine if the data stream was properly formatted, then with a known good disk, whether the player was decoding correctly or your source disc was bad. Short: could be source disc, player, or incompatible data stream. No easy answer from here.
1423697
I bought the blu-ray sony but they sent me bad did not serve, take it to the sony authorized repair agent for use and being able to pay all, sorry can not help
1429418
I'd like to know the same thing. I own the computer but have not gotten it to play a blu-ray movie. ??!!
1242745
Hi Chase, Give us a call. The phone number is in the back of the unit. Our toll free tech support can help you trouble shoot. We suspected either you are using a low quality blank discs or your master disc need to be format, but we need to be sure. Thank you very much!
1611399
Dear S Mitra, my unit (BDX1400) will NOT play european (PAL) DVDs. It ejects them with the message "Wrong Region"Am I doing something wrong? How do you make it work?
1441760
Thank you, Matt. I'll be hooking the player up to the internet today will do the update straight away. I've only had the player for a couple of weeks but so far no problems and I love the difference in the picture. I really hadn't expected such a large difference. Haven't tried non Blu-Ray yet.
1916538
Is it possible to upload to Sony BDP-S560 codec software to allow it to read european blue-ray disks?
38870
I don't know what programs you have tried, but use the LG software first to make the BD readable and playable, then you need to use a blue ray playing program such as Roxio or Power DVD etc.
752510
This will only play content from CD/DVD disks. If the disk says "blue-ray" (which is popular for new HD movies) this won't play it! You will need to look for a player that can play blue-ray disks.
1135809
I had same problem with a movie on a DVD.I changed a setting for the drive , I think in the control panel, and it works great now