When I tried to pull it apart, the end fell off and it could not be extended. Is it normal?
1538006
I had a little problem pulling one end to extend, but I did it after a few tries! Lightweight rod.. I'd buy it again
1538007
I never pulled it apart. I just placed the rod between the 2 walls of the stall at the height I needed and kept on twisting the end following the arrows directions on the instructions side to expand and tighten it.
1538008
Rachel: I haven't put mine up yet but it seems to be a twist and pull in the middle not the ends. I may be mistaken but I think that's what the instructions say.
1538009
I don't know. I did not have that happen but turn the rod counterclockwise that might help to extend it. I did think it was weird the way you had to do it. I finally gave up and my husband finished with it.
844901
I suspect it's just wedged on tight. I don't know what would happen if you tried prying it or greasing it. Mine is, I think, a bit tight, but can be wiggled off.
861863
This was an issue for me as well. You have to twist then pull apart. It is quite hard at times.
454396
That happened to me at the beginning. I just held it in when I picked it up. Then after it had been in there a couple weeks, it never tried to fall out again even without support. Give it a little time?
868058
Mine was a bit snug, but with a bit of pressure it was still able to close it. You can also try flipping it over. Look at the little weld points and see if any of them are sticking up, if so. use a metal file on it or just return for new one.
413490
sorry, i can't help. i can not detach mine either, but i only use the one that came on it and i'm satisfied. there were some comments from some buyers last year that they said they came out too easy. so maybe they tightened them up. i was afraid i might break it if i pulled it down too hard...
420182
1st of all, do NOT takle it apart. put on safety glasses, unload staples (same as you load them) dig out stuck staple in end. wolla. Whatever it was you tried to staple might be too hard or thick. Jerry
1733736
It took me a little while to figure out too. Just PULL, don't twist. I had to use something to pry it out the first time because it was set in pretty tight.
1083603
I'm sorry Tracey your having this problem but you usually twist it one way to extend it and the oppisite to retract it. There's also a clear stopper in the midddle. Make sure to take the stopper out then try it. If thats not the problem then it might be broken. You might have to exchange it for a new one. I hope this helps.
1490576
it probaly is stuck on one of the edges it happened to me before i just keep moving the hadle back and forth while pulling and it finalily came out hope this helps
908848
Now that you mention it, it was in there pretty tight. I did use the correct type of screwdriver to eventually open. Im looking at the screw that was rremoved and its stripped. I guess I will tread lightly next time the screw needs to be undone. This sounds like its a defect overall in the product workmanship. Good luck.
2136010
On one end there is a place to pull it apart. It wont break , mine felt like that at first but you just gotta use a little force with the first time.
837907
If you are asking if the tip can be removed, I checked today, and I don't think so. I didn't want to try to force it and break it, but the whole thing appears to be one piece not meant to come apart.
2039003
had the same problem,look closely and you'll see that you can tighten it.I didn't see it at first though but you can tighten it.hope this help you
711693
The ends cannot be removed, that was the first thing I tried. I did not try to take apart from the center of the rod and put together again. When I get a chance I will try that. Thank you for your suggestions.
362348
It's easiest to twist apart. If you've tried that and it doesn't work, yours may be defective. Good luck!
1611849
Just turn it upside down & shake, or pry it from the edge using needle or unfolded paper clip. I believe mine was easily came out.