My computer does not recognize this disc.
1562103
Dorothy S. please email me to discuss your issue and I will try and help you. Mickeypower@cox.net
1562104
Check your computer's documentation to check if your drive can write to DVDs or if it is just a CD drive or just a DVD reader and not a burner. If it is a burner, check if it can take a -R disc (some drives can only burn +R discs). If you know it's a burner and it can take a -R disc, try another disc, or try different software to burn. Sometimes Roxio gives me issues and different burning software can be better. Good Luck!
1562105
It could be your disc drive. Does it reconize other dvds? Or your disc drive is a dvd player but not a burner? If none of those are correct i d check software program your using to burn.
883314
Hi Joel Z., definite your computer will recognize it as a Sony Product. This can be seen under the device manager , under CD/DVD drive, the manufacturer is Sony. -Ely
1782522
It comes with a disc, but I could never get it to work. That may just be me?
1027505
Any disc that goal the CD is not read music video always gets me an error and tells me no copy available Another thing it says is a resolution of 800x400 and 320x170 videos look in a bad quality
670280
Apparently its a format issue. Any disc with BD-Java encoding will not resume. I like the higher res of bluray but hate pretty much everything else about the format. It is not consumer friendly in the least.
2068657
Sorry, I can't help you. I had the same problem, returned the item with my cd in it. Bought Superdrive from Apple and have no problem.
238917
Thank you, Paul! I have the disc and the "Quick Setup Guide", but don't seem able to play certain DVD's.
647693
Have you tried copying the entire contents of the disc to a USB flash drive and installing to your computer from the flash drive?
1210240
Unplug the unit for at least 10 minutes. See if it's still showing the incompatible. If not put in a disc that dies work well. If the unit has not shown the incompatible message then you know it's the disc. Hope that helps.
530133
Hi, I also have windows 8.1 and the game works perfectly :). You do not need the disc.
1661744
I don't know where that flat disc came from on the example Amazon is showing, it is not on mine. Sorry I could not be more helpful.
1160682
I have a had a similar "No Disc" error and the unit is not even a month old. Any help on this will be appreciated.
149290
got a cd sound like played, in bad shape does not recognize the cd's, i can do?
1794923
Just like you, I was totally confused. Enter the Product Serial # that is on the CD sleeve as the license number! Unfortunately, this information is not clear except for in the pamphlet included with the software.
638324
More info is necessary to properly answer your question. Remember that this software only installs in Windows, not Mac OS. What operating system are you using? Does another CD/DVD function when inserted into the drive? If no, then you need to return the drive. Other than that, if the disc itself is bad, call Cyberlink Support to see if they can help you download the software, keeping in mind that the current versions of the software are newer than that on the CD inside the box with the drive. I hope this helps.
1525278
I'm not sure if you did not receive the correct disks, or if you are not aware of the preinstalled dlc and expansions on the disks in the package. If you received the incorrect disks, then I would return them immediately.
1236271
Uninstall driver then install drivers from disc. This is how they are fighting the competition.