How does the chocolate ship? I just had some chocolate shipped and it melted in transport. Thanks for your time.
1561581
Depending on where it's going, we wrap it in insulated bags with ice packs. It's been 99% successful unless it's over 100 degrees!Lisa Hardin's Natural Foods
1561582
I just ordered this from Vitacost and it came melted. They gave me a refund but no offer to resend during hot months.
1561583
I just ordered this in the summer. It arrived in an uninsulated box with no ice - and was simply a bag of pricey chocolate ooze. I'd say stock up in the winter or find a seller that ships with an ice pack.
1982048
Had the same problem. Tried ordering in April same result. Seller refunded money the first time but not the next time (different seller). I contacted the manufacturer, who said that they do not recommend ordering them by mail, because they are designed to melt at temps of 80 degrees F and higher.
215153
Might've gotten crushed during shipping. Could you still make it though? Personally, I didn't like how it tasted.
981464
I don't know. Sorry. I ordered Bounty Chocolate Cases (2) last year and they never reached me. Decision by supplier was reached/assumed that they boxes were held at U.S. customs.
714268
Possible if consistency is as butter-cream. Have yet to try decorating with melted chocolate. Hope that helps
115498
Would you like to receive them packed in a box melted , or packed in a cooler with frozen packs , shipped priority 2day mail to be received firm and in great condition. If you want them the 1st way, make a note when ordering and we will work out a partial refund to accomodate you being a servant of money instead of visa versa.
1452801
I am sorry that I don't keep track--they do require A LOT of chocolate--more than the small molds, but they are always such a big hit!!. I am still perfecting the process since I am experimenting with EXACTLY how much chocolate to put in each mold because last time, the chocolate was too thick on top. I filled it about 1/2-2/3 full. It takes practice, but I then decorate the top with a squiggle of chocolate. The good thing is you can just make 1 or 2 for experiment purposes. I THINK the bark chocolate (white or chocolate sold at Wal-mart, etc) is a better deal if you are making a lot. Sorry I could not be more helpful! I am sorry that I don't keep track--they do require A LOT of chocolate--more than the small molds, but they are always such a big hit!!. I am still perfecting the process since I am experimenting with EXACTLY how much chocolate to put in each mold because last time, the chocolate was too thick on top. I filled it about 1/2-2/3 full. It takes practice, but I then decorate the top with a squiggle of chocolate. The good thing is you can just make 1 or 2 for experiment purposes. I THINK the bark chocolate (white or chocolate sold at Wal-mart, etc) is a better deal if you are making a lot. Sorry... » Read More I am sorry that I don't keep track--they do require A LOT of chocolate--more than the small molds, but they are always such a big hit!!. I am still perfecting the process since I am experimenting with EXACTLY how much chocolate to put in each mold because last time, the chocolate was too thick on top. I filled it about 1/2-2/3 full. It takes practice, but I then decorate the top with a squiggle of chocolate. The good thing is you can just make 1 or 2 for experiment purposes. I THINK the bark chocolate (white or chocolate sold at Wal-mart, etc) is a better deal if you are making a lot. Sorry I could not be more helpful! « Show Less
263102
Mine didn't come with insulation. I didn't have a melting problem, but I am not sure about at the height of summer, particularly shipping to HI. FYI, I prefer now to order from another vendor in GB, as the larger volume didn't taste quite right. A bit dried out, or stale. Kind of woody. The lot I got had Arabic writing on, so I am not sure if they were a particular recipe for shipping to that area. The Flakes from GB are sold in lots of 6, and are occasionally the smaller size, but taste just right.
1035526
My most recent shipment was in a light brown tin embossed with tree branches and flowers. (very pretty). My shipments prior to that were light blue with the same engravings. As much as I love these cookies, I would be hesitant to order them at this time of year as I think the chocolate will melt. I won't be ordering any more until the fall for that reason. However, I know your mother would love them.
1210042
I personally would not eat anything that arrived to me damaged. To be on the safe side contact the vendor and explain what happen but I wouldn't eat it. Either ship it back or discard. Sorry for your experience.
56882
Yes they will melt, usually the sender will not send in hot weather, purchased these because they were cheaper than the Anthon Berg chocalets, big mistake, inexpensive chocolate and the liqueur filling is jell, look at Anthon berg
555418
The cold packs provided by the shipper was excellent insurance against the melting of the chocolates. I would buy them again without worry.
1110108
Per Halo comment: The company writes "we are not ordering new products at this time..." So is this just a packaging facility? Where does their "product" ship from, I'm hoping not China. I was just about to order MSM but will hold off until I can find out. Haven't forgotten the pet food fiasco yet.
2217402
Obviously, the chocolate was bought in bulk and repackaged for sale to the individual consumer. I bought it and it was fine, much better quality than chocolate I can buy at the supermarket. Every outlet I can buy smaller quantities from, repackages. I don't know how you expect your question to be answered by a previous buyer. If you don't like it after you use it, don't buy it again. I certainly would buy it again and I have used all the fine chocolate brands.
2189091
Package wasn't expired anytime soon (at least 5 months later) but chocolates had coloration issues, bland taste, odd texture and most likely because they were exposed to heat first. Still technically edible but ... bleh. If you need the exact date, let me know.
810414
Hello,The exipration dates on it are very long, we cannot give you exact dates as they will have to be purchased first after placing the orde but we assure you they are extremely long. Also, we have not had any complaints about them being received crushed or melted and they are being shipped from the UK
1734077
I have. The result, using great chocolate, is great. Using, mediocre chocolate, it's still very good.