Why won't my ROQBLOQ charging light go off?
1560650
Thank you for contacting us, we apologize you are having issues with the product, the manual states that the red light will turn off when it is fully charged, this is the way our original prototype functioned and we made the instruction manual based off the prototype. However, when we did our main production run of the product, this was not programed into the charging function.We have had several customers contact us about the red light not turning off. Even though the red light does not turn off, it will be fully charged after about 4-5 hours. Unless there are other issues with your speaker, it should be totally fine. Thank you for contacting us, we apologize you are having issues with the product, the manual states that the red light will turn off when it is fully charged, this is the way our original prototype functioned and we made the instruction manual based off the prototype. However, when we did our main production run of the product, this was not programed into the charging function.We have had several customers contact us about the red light not turning off. Even though the red light does not turn off, it will be fully charged after about 4-5 hours. Unless there are other issues with... » Read More Thank you for contacting us, we apologize you are having issues with the product, the manual states that the red light will turn off when it is fully charged, this is the way our original prototype functioned and we made the instruction manual based off the prototype. However, when we did our main production run of the product, this was not programed into the charging function.We have had several customers contact us about the red light not turning off. Even though the red light does not turn off, it will be fully charged after about 4-5 hours. Unless there are other issues with your speaker, it should be totally fine. « Show Less
1560651
Thank you for contacting us, we apologize you are having issues with the product, the manual states that the red light will turn off when it is fully charged, this is the way our original prototype functioned and we made the instruction manual based off the prototype. However, when we did our main production run of the product, this was not programed into the charging function. We have had several customers contact us about the red light not turning off. Even though the red light does not turn off, it will be fully charged after about 4-5 hours. Unless there are other issues with your speaker, it should be totally fine.
1560652
In the directions it says that the red charging light should go off after charging is complete. Unfortunately it doesn't. I let mine charge for over 8 hours and the light remained on. The red light only indicates that it's charging. It will hold charge. Haven't had any other problem with my unit.
1560653
I emailed the company about this very issue. They said that was a feature on the prototype but was never programmed into the regular production models. I was told it will not turn off but that it should be fully charged in about 5-6 hours.
495272
The light on mine turns off when it's dead. It also tasks around 3 hours when I charge mine. Yours might be broken.
470844
Mine does the same thing. It is charged when I unplug it later. I wish the LED indicator would stay on.
2106661
Id have to dig out the unit. I thought there was a green light on top. Otherwise leave charging for like 12 hours with everything off. Hippie this helps.
1580137
The charging light does go off when it is "fully charged" so I assume it enters some kind of non charging status.
222136
That shouldn't happen. Just the charging light should come on. The greatest feature of these lights is that they are guaranteed for life. Contact them and send it back.
117044
When I turn mine one there is no light. It only has a light on when it's charging. I never saw change color. Try pairing it. If it doesn't come up for pairing on your device then you got a bad one.
1958414
There is a red light on the charger that is lit while it is plugged in. The light does not turn off when charged.
1754681
The little flashlight part on the end of the device comes off. If the device is facing buttons up, you push down on the flashlight end and it will pop off with a USB drive connected to it. The device now has an open USB port on the end of it so that is where you plug the black chord that came with it into and a red light should appear. The light will turn off when it is finished charging.
1435034
Did you move the hard shutoff (power) button to the on position? The device will not charge in the "off" position
1063959
Some chargers change color from red to green (or green to red). Others just turn off the light altogether. If it has been charging a reasonable period of time, take out the battery and put it in your camera. Turn the camera on. If it's showing the "full battery" signal, then you know that your charger just turns off when it's finished.
70077
There is a charging light that stays on while the battery is charging; the 'maximum charging' light does not stay on the entire time on mine, and mine works fine. So - maybe you should have yours checked out or return it..
267279
I've had this problem with mine. Try unplugging the charger and plugging it back in.
1537875
The first time I tried to charge mine it did the same thing, I moved around the charger connection to get the red light to stay on, you may have to unplug an plug in again to get the red light to stay on. The other issue that causes problems is the delay between getting a good connection and when the red light actually comes on. Plug it in and wait a few seconds to see that the red light comes on and stays on.
817429
The led light show when it is charging. Unplug the power bank and press the button and the light should go all the way to the top.
1726199
My red light went off after 3 min. of charging. I can't tell if it's charged or not...
222135
That shouldn't happen.Just the charging light should come on.The greatest feature of these lights is that they are guaranteed for life.Contact them and send it back.