how do you get the head off for cleaning, we have two & I tried pulling it upwards, but it just won't come off???
1533570
It should pull straight off. After it comes off you should see a metal bar the same length as the toothbrush head. I would grip it right below the bristles.
735925
You have to pull the head off , They can get stuck because of toothpaste / gel !
845493
I had the *exact* same issue. I learned by tapping the unit on the side until the handle jiggles up and down makes it much easier to then simply lift the handle off the top.**UPDATE Fe b 20th** Nevermind, it has now become almost impossible to remove the handle. I now loathe trying to remove the top since it could take anywhere from 3 minutes - 10 minutes... along with a bruised palm of my hand.
510938
I have had this problem also..I took 2 inch metal pain scraper put it on one of the humps on the lid and tapped it with a hammer. It took a few tries but it jarred it enough so I could unscrew it. Good Luck!
1811263
Interesting question. The head does not come off with normal effort. Seems Streamlight wants it returned 'if needed' to assure a correct repair.
890316
Make sure the fan is off. Then just grab it by the base and tilt the head wherever you want it.
529654
it's not difficult and absolutely necessary if you want it to continue to function properly. we have 2 dogs and three cats, and although hubby is bald i have hair down to my waist, so needless to say i'm daily vacuuming an assortment of hair of varying lengths. i'm assuming you are hoping to clean the head beyond the cursory just removing hair/carpet fibers from the bristles of the roller. first you'll have to un-do the two plastic 'screws' on the bottom of the unit. a dime or rounded tip of a butter knife work best. once that's removed find the 4 screw-holes. these screws require a star-tipped tool(we bought a set of them in varying sizes) once you've unscrewed these 4 screws the next bottom plate can be lifted free. at this point you'll be able to free the roller brush bar from the head. pay special attention to both ends of the roller where it attaches to the head assembly. in my experience both ends become literally packed with wound up hair, which ultimately prevents the roller from rotating at all. i've used needle-nosed pliers, tweezers, upholstery needles all in my efforts to remove the wound up debris. experience will teach you what best works for yours. while you have it apart it pays to go ahead and remove everything else that's become trapped in/around the moving part. the head can be taken apart further, though i don't do that usually but twice a year. it's a matter of a few more screws and close attention to putting it all back as it was. however the thorough cleaning of the roller bar i suspect is what you are most interested in. in my experience(with our # of animals etc,) i have to disassemble mine at least once a month to keep it turning freely and doing an optimal job. hope this helps. m. waite
144598
Where the stick handle meets the body of the vacuum there is a little black flat piece, pull the top of that black clip back and it will release the handle. I hope that helps!!
1968980
Mine was a matter of moving the weight around. If I put it closer to the cleaner head, it falls off the side and can't climb. (it makes it too heavy) Slide it further from the cleaner head and it goes all the way to the top of the pool wall. Try sliding the weight up or down the hose further until it's the way you need it to be. Make sure the hose isn't getting tangled up too.
129714
I've never tried to remove mine cus I love it so much, but the instructions suggest u use rubbing alcohol on it and it should come off easily. Hope that helps
751775
the whole head will come off. Pls check if you own the exact model. If it is not exact model you cannot use this.
741927
Push on the top and bottom of the plastic cover and pull up at the same time. It will come right off.
17602
Suzanne, I am having the same difficulties with this vacuum. I usually cannot get it open to take out the dirt and dog hair, so I end up pulling it out with my fingers - YUK! I finally was able to get the entire thing apart to wash it all and there is debris behind the screen that I have no idea how to get out, so I just kept forcing water through it...very frustrating. I am sorry that I bought this vacuum. It was a lot of hype over nothing.
1195165
Lift the lid handle up and then pull STRAIGHT up. You need to hold onto the handle of the blender w/one hand and pull the lid off w/the other, once you figure it out, it won't be difficult. I was rocking it off, which is hard to do, but my husband showed me how to just pull it off and voila! It's just that first time, lol!
2256712
this might not help much as I didn't try to move the head or remove the hood very hard but here's my opinion: it looks as though the head could move but I wouldn't reccomend it. and I don't think the hood can be removed either.
380078
It's not that easy. I just tried to remove it for the first time and took me about 2 min. Best way seems to pry it off from the top down.
1962176
Turn the lever on the shower head just above where the hose goes into the shower head. Will go from shower head to both to hose only. If it doesn't work the hose may have something blocking it. I think the hose will unscrew from the shower head. Not sure.
1359765
Press down on the Release button and then pull off. It is a bit rough at 1st but you will get it. Also, it helps if you hold opposite diagonal corners to pull off the lid.