Hello, I am dissatisfied with the product and it does not seem to be working properly. Who do I contact to get a refund? Be specific please.
1544182
Go to "your account&gt;your orders" tab. Locate this item and select the option to contact the seller you purchased it from. Please note....Returns of this nature may not be permitted to be returned due to sanitary purposes. Hope this helps.
1406758
Ok sorry I have had mine a while and works! I bought several items like this and used them through xmas! They all worked fine I would contact seller and ask for exchange or return? Sorry that's all I can do
1942692
I purchased one-Refurbished and it was NOT working properly either! I suggest returning the product. I did as well. Was Awful
844676
I got a replacement even though I wanted a refund! Mine stopped working after a month! Please fight for a refund -- for the both of us. :)
1276719
I never got the one I received to work. If you buy it, and it does not work, send it back right away and try another one. There is no sense in buying defective goods and allowing the seller to keep doing it.
664921
Return it. I had the exact same problem, your problem is not an isolated incident. This is a poorly constructed and deceptively marketed, defective product. The best thing you can do is get your money back and stop supporting the company so they either improve their product, or are driven out of business for failing to produce a worthwhile product.
2090828
Send it back. I haven't had any problems with the one I bought. Sorry yours doesn't work.
857503
I do apologize for the inconvenience but it seems that the device is not working correctly. Log-in to your amazon account and request an RM# and we will send you another one right away.
321680
we purchased this product used and it didn't work so we returned it to the seller. I hope you can find someone to help you with this issue
857280
I'm not sure. Mine works perfectly. Maybe try talking to the seller to see if you can exchange.
1569892
I returned this product because it would not operate correctly and received a full refund. I did try contacting the seller several time with no reply. May be if you try to contact them they will respond. I hope it works out for you.
504918
It stopped working so I wouldn't buy it.. I will try to get a refund first. Contact me again I will let you know
404231
Actually I Am not satisfied with this product. It has continue disconecction and it's rocket science to put it back to Work again. I am very dissapointed
634947
I had that problem too and it just got worse with time. After a month I ended up returning it because it quit working altogether. If you're already having problems I would save yourself the frustration and return it. It's a great concept but not such a great product. I'm still looking for something better but no luck just yet.
1113492
Hi Frank,We are sorry to hear yours isn't working. However, we are only selling this item; we didn't manufacture it. We recommend you contact the manufacturer about this matter; sorry for the inconvenience.
852212
Sorry to hear that your machine isn't working. Amazon has a great return policy and I've never had any issues with them providing a refund for defective merchandise. I know that this item is large and not easily returnable, but give them a call.
1255824
There is a 30 day money back guarantee, so if it does not work, you contact he company to resolve. They do have the best customer service ever. The product is amazing, most likely you will not need to return.