Hi, just received mine and filled water to max line, plugged, lights work, but mist does not. Help! Thanks..
1563233
That happened to my first one - you should return it for a new one - the mist should start immediately after you add water and replace the cover
1563234
Push the mist button twice. You'll hear a nice quiet sound when it begins to mist.
1563235
I have found that I often have to press the must button 2X to get it to work.
1563236
You have to press twice if it has shut off automatically. If you manually shut it off, you only need to press it once.
1563237
Don't use a towel or anything underneath the diffuser - there is a fan on the bottom that has to "breathe" if you will. Also, fill to just below the max line. Those were the 2 things that I found fixed that problem.
879177
This may work for you. I found that if there is not water inside, just take the batteries out and let it "rest" for several days. Then fire it back up. I did that with my current unit and it has been working well for about six months now. Had this problem with multiple units.
1528016
The light started flashing in mine as well -- still worked though and I couldn't find where I put my manual. We completely emptied it out because we were going out of town for a week. When we returned it was working normally! Try emptying it and refilling, I read somewhere that the 'float' may not be working right, and thinks the machine is empty.
2176394
Try bleeding ur water. Might have a air pocket? And check ur gas regulator it wont light if water or gas isnt right. There is no swith now just hole where one used to be. Hope that helps.
537286
I never tried it, but when the water reservoir becomes empty, the machine just flashes a bunch of blue lights and as far as I know does not turn off. If you own the machine and test this, let me know the results. Does this help?
1072481
Are you filling it to the max fill line? It usually takes a couple of minutes for the water signal to reset. Mine did that and I lightly banged the sides and it started working. If that's not the problem then you may have to call Edge Star for help.
316874
I've been having the same problem. The light starts off bright but by the time I get home (4 miles=30 minutes) the light is stuck in dim flashing mode and won't turn off. I can't tell if its power, cold, rain, or turbulence related.
1825863
I would make sure the electrical outlet works - plug a light or something in it. If the unit won't even light up, it's defective/broken. If it's the condenser(?) motor that doesn't start, try reducing the desired humidity with the down arrow as low as it will go.
2112404
First, make sure the machine is on a level surface. Secondly, make sure the top and base are fit together properly. It is easy to not fit them together properly. Check the mist output dial to see what setting it is at.The mist should be quite visible if you have the output dial set at the middle or higher.
1283509
If you overfill it, it doesn't produce mist and therefor the water level doesn't go down. Also, make sure you are using tap water, or as the hilariously translated directions say, water derived from the pipes.
866434
The water will not work. The lights still work though...but they have to be plugged into some sort of USB outlet.
1435625
When I purchased one for my brother, his light stop working also .What he did was took the shower head and put it on another shower and it worked. His water pressure was low so the lights didn't work. So check your water pressure
64539
I contacted Pur & they told me that after the light turns red (about 30 days) to watch the water flow from the filter & change filter when it starts to be a small stream. If your light truly IS NOT WORKING then contact Pur via their web site since this seems like a manufacturing problem.
963906
I don't own this item anymore but I had the same problem with mine. It would eventually light. Try turning it on and shutting your propane tank off. When you turn the tank back on open the valve slowly. Wait a minute or so and then try lighting it again. Mine worked great when it was lit.
129509
I had the problem at first too. I discovered when you fill it to the line, it doesn't work. So, I go a little below the line and it works fine. Try that!
39259
Mine got wet and died. This unit was so difficult to set up too. Sure wasn't worth the money. In your case, I would try to get a refund.
1856716
David, my suggestion is return it and ask for a refund. Mine worked for half a glass of juice and then there was more juice on my walls and ceilings than my glass. So please return it, ask for your money back and buy another brand.