I have the hp 3210 and it worked great then all of sudden the program stoped working so I took it to a repair guy and he said that he could not get an up date for the program so it just sits and I can not use it any more is there a way for me to get a up dated program for it or do I have to buy a new program. I have the hp 3210 and it worked great then all of sudden the program stoped working so I took it to a repair guy and he said that he could not get an up date for the program so it just sits and I... » Read More I have the hp 3210 and it worked great then all of sudden the program stoped working so I took it to a repair guy and he said that he could not get an up date for the program so it just sits and I can not use it any more is there a way for me to get a up dated program for it or do I have to buy a new program. « Show Less
1527297
An another thing is that "they" won't support it, "they" want you to buy a NEW printer.
1527298
Hello and good day. The 3210 was a capable printer. WHEN IT WORKED. For I did had soft ware issues, I had to delete everything an reinstall. But for me was the feed mechanism. Over an over an over, paper jams. So got tired an got EPSON 837. An EPSON WAY OUT PERFORMED HP.... just the issue is inks are EXPENSIVE.
1527299
I had my 3210 stop working just the other day... I went to the HP download site after I uninstalled my 3210 and did a complet new download. I seems to be working just fine now. As far as new updates, I don't know if any are available. I love this machine and hope it keeps working...try doing what I did and see if that works, it's worth the try.
199406
They told me that the boards are either refurbished or pulled out of units that didn't sell. The one they sent me worked for about 5 minutes before it crashed. I could never get the laptop to stay running with it so I sent it back. I ended up buying a new laptop and scrapped the hp, which sucked because those were expensive computers when they were new. As far as whether it will work in your model, you can probably e-mail the sell with that question if you're still interested. They were okay to work with and were willing to refund my money.
389558
It does a wonderful job, until you upgrade to VISTA. At that point, kiss all your really neat features goodbye, because their software that makes it happen no longer works. Their best solution? "Use Paint." They have no intention of fixing the problem of incompatibility. They want to force you to buy a replacement. So I did, just not HP. Hate that attitude.
95495
Currently, mine runs on Vista. This machine had a huge problem with firmware and often it would not run within a month or two right out of the box. Such was the case with my machine. Unfortunately, I keep working with HP tech's until the warranty ran out and then they finally told me to send it back. They sent me a remanufactured machine that did work. You may want to check any forums to ascertain if 7, will run the machine? Hope that is somewhat helpful.
2264503
I would buy a new one. This printer is pretty old now. It's not worth reparing.
105378
Hello Will! How are you today? Hope all is well with you. There is no idea about it. You may give it a try and if that is the only reason you need the computer, I will be glad to accept the return if the program is not working with the computer. Thanks!
447617
I could not get the print heads to work and my HP Office Jet 8500Pro is siting idle. I could not find a way to make it work. I spent hours withHP tech Support and they could not help, they suspect that the print heads are defective, I wish you can help.Dov Novick at: m34fun@yahoo.com
259289
I would not pur chase this mine stopped working after9months. Hp refused to send me a new one it took Hp 2 months. Having me send my computer to Hp 3 times each time saying they replaced a different part each time. Finally after 3times Hp finally sent out a repair man tomy house. Yes it's fixed now but really 2 months of going without a computer and photos and. Every thing was erased. True story.
2264502
I was hopeing you had an older HP printer. Hmmm Do the rollers turn? Do you hear it trying to load? If not, time for a new printer. The older HP had probles loading one page at a time. My HP series FINALLY solved that. If it's trying to load you may just need to clean it. Sorry I can't be of more help. (Have you tried hitting it with a stick?)
1098349
Hello, We have probably 10 or more of these in our office. They are not upgradable. Some of them have been very good, but we had three that died in less than 90 days. I actually like HP or Dell better.
1067991
So am I [67]- but have you tried asking HP - try a text message on their website - HP or HPusa.com; this gives you a better chance of someone there replying - their Phone people are slow or non-responsive. Sorry - my HP is a newer tiny Windows one, but it has no disk drive, so everything must be added by SD card or downloaded online. I'm assuming you have a usb port that you connected it to. Just read some other replies. Found an answer, huh. Great, Good luck Margaret. Frank
391463
I'm having the same problem, I think the best option would be to call HP support and they should be able to inform you on this. In fact I think I'll take my own advice on this !
1022880
Doubtful. You should have it serviced or return for warranty. I believe hp will warranty on site for this product, if it was purchased new.
1577283
I had started to use refurbished cartridges on my last printer/scanner/fax/copier which was a total workhorse and had never had an issue when I used new cartridges. After my second round of refurbished cartridges, there were clogs, spreading ink/toner and in general, poor copies. The machine then clogged and broke and could not be rehabilitated. Since I have purchased the new HP, I will only use new cartridges. I paid too much money for this machine to take that chance and the production in phenomenal, particularly with the XL cartridges. Your choice. Good luck.
559945
Sorry, can not help on this. My unit was defected and I return it back to factory, never work. I got HP after and happy with. I'm answering because Amazon ask me to do this.
1811913
Hi Stacy, I work for HP. If I could be any assistance to your issue please send me your contact and product info to PSGSocialmedia@hp.com. Please include your username. Thanks, Scott B.
895209
I Really Can Provide No Positive Or Negative Information Here , I Was Told By A Local Electronic Repair Shop , That HP Has Some Sort Of Install Software Or Sensors That Knows When Your Not Using Their Products , I Don't Know How Correct This Is , I Guess My HP 6500 Had Control Board Issues , Other Than That I Liked The Product Mentioned , Was Easy To Use With Care And Patience , And Price Was Very Reasonable ?