Scanner isn't recognized on computer?
1551230
I no longer have this combo printer scanner, but without loading the software from the install disk, it never would recognize the scanner for me either. It takes a complete removal, and a complete install, the primary reason I now have a Canon.
1327782
Hi Ben, we never managed to get the scanner to work as our technical help was unable to find the correct drivers Sorry Ann
1179147
Had the same problem. Printed fine but no scanning. Installed drivers, Scangear toolbox, etc etc etc. Finally tried plugging it in to my wife's Win8.1 laptop (which had no special canon drivers or anything) and it worked on the first try.
145671
This great little scanner uses a USB connection to a computer. It has no internal memory, so you can't use it as a stand-alone item. It depends on computer drivers to work.
1218573
The scanner has a usb plug, and should come with said cable...all you do is hook up the cable to an available usb port on your computer.Install the cd that came with the scanner first...and it does automatic updates.
2231178
The scanner I purchased worked on my Microsoft Windows XP Professional, version 2002
1738430
I'm sorry. Nothing like that has happened with my scanner. I have no idea how to address the problem.
314384
Is it necessary to have a computer if you have one of these scanners? What is the purpose?
1721289
I wish I could answer your question, unfortunately the scanner hasn't worked so I am not using it.
337923
No I don't believe so. In my opinion, this is a pretty basic scanner. Worth the money but needs more features.
1109440
Yes, install the provided windows 7 drivers, install first before connecting the scanner. I love this scanner and recommend it highly
1057354
You can't (unless the things you want to scan all fit on the scanner at once). HP might have a document loadder that you could buy as an add on.
10088
Scanning should be independent from printing so it shouldn't be a problem as long as you are running on Windows 7 or earlier. Window's 8 might be a problem. Hope this helps
758966
Just upgraded to Windows 7 and the scanner is not compatible. I hate that. This is a great scanner. I've used it for 10 years, and I'd still use it now if it were compatible.
2144443
No scanner on this one. Its a very cheap printer. I got mine free with a computer purchase and it only lasted a few years.
250976
There is nothing wrong with the scanner. It is your printer. Set it at a better resolution. Or try wipe the front of cartiage clean.
111709
Sad thing is my scanner only prints and will not send documents to my computer. I tried everything. =( i hope someone answers