I've had this faucet for a month and now the neck wobbles when turned in either direction. Can this be fixed?
1541265
Moen faucets have a lifetime warranty to the original owner. You would need to contact Moen @ 800-289-6636.
608506
Yes, replace that valve. High water pressure can cause damages in faucets, etc.
1238587
Most importantly if your faucet has a drip from the handle, regardless of whether the tap is turned on or off you have a problem. If you haven't tampered with the unit, I would be speaking with the manufacturer for either replacement or repair under warranty. The fact that the handle is loose/wobbly is likely related to this problem, but again I'd be speaking with Moen product assistance. The unit definitely should not be leaking anywhere. I installed my Moen and although I'm not a plumber, I have installed a number of faucets over the years for myself, family and friends, and this Moen faucet completely satisfies me. I have only had it for a month, but I am thoroughly satisfied with the build quality and would highly recommend this faucet. You need to definitely contact Moen product service, and noting the cost of this unit (higher end) I would like to believe that Moen will be able to satisfy your concerns.
637454
I am sorry but I installed this faucet in a customer house and I don't use it but I have not heard back from the customer that anything was wrong and she is a neat freak like myself. sorry I cant help .
299669
I love this faucet. It is not fixed and does swing side to side. I installed it on a commercial stainless sink. I was able to get the attachment parts from AB's website
530722
I have the same faucet and no issues whatsoever. Could it be a part is missing on not properly installed? Good luck!
332739
It does matter in a way! After 5 months I noticed a reduced output of water so I flipped it upside down after shaking it and the flow has now returned to normal so I feel I can extend its life a bit longer. I'll replace it in a couple more months I think.
1590742
If the whole assembly is loose on the basin- NO - Look under the sink and find a nut that tightens the bracket that holds the faucet assembly to the sink. I had a similar situation when we installed it. Had to tighten a couple times - if you are familiar with thread locker, you might want to put a dab of the blue, non hardening nonpermanent locker on the stem where the nut tightens. I might have used a dab of pipe compound or even soft permatex - forgot which now but its stayed tight for a couple yrs now. Good luck with it.
407037
This is an easy fix. You can install the faucet with the handle facing you. It works fine and looks great.
1438997
Hi, There is a tiny set screw in the back of the faucet that has to be kept in place. It is right at the base of the faucet where it sits in the collar. It is very hard to see and my son in law had to sit on the counter to put it back in place. I took a picture but I can't get it to post. Put a mirror behind the faucet and you will be able to see it just above the collar. I hope that helps.
613726
We had a similar problem with our spray head buttons sticking and the head would not stay in locked in the faucet body after only about 5 months of use. Call the manufacturer with your model number and they will send you a new head for free. The faucet has a lifetime warrantee. The new head was a very noticeable improvement over the original.
1266783
I really don't know, but it looks really nice and we like it a lot. I had the same issue with the wrong finish on the faucet, and they also replaced ours without a problem.
2085788
I am not a plumber, but my faucet does not want to stay put either. Kid of think it has something to do with the weight that makes the nozzle retract. Have actually got use to it. Otherwise it is a beauty.
497614
no, i had the same problem, i had to change the the pipe carring water to the facet because it was cloged.
395868
Hot side of cartridge has small piece of sediment blocking it. Try to blow out or change cartridge. Patrician faucet has lifetime warranty they'll send you new cartridge.
872714
I'm sorry, but I had to return this faucet because it was too big for our purposes. I seem to recall that it rotated all the way around, but I could be wrong.
1532044
I'm not sure if I completely understand your issue, but I do know that I had an unconventional faucet and this youtube video solved all my problems! All it required was a pair of pliers. In fact, I didn't actually have to buy the part she buys in the video, so pull yours out and see if you need to buy one before you go out and spend the money. https://www.youtube.com/watch?v=bYG12CoNQW8 If this isn't what's going on with yours let me know and I'll see what I can do to help.