in 6 months the display part is going bad. If I connect directly to the Desktop the display is fine. What is the warranty ?
1535531
If it's actually the cable that's going bad (or has gone bad), you'll most likely need to talk to somebody at Cables Unlimited. They are an excellent company with a good customer service record. Don't get mad and start cussing - just tell them what you're experiencing and they'll help you any way they can.
1535532
Sorry i cant help you i am an end user like yourself, contact cables unlimited!
1535533
Not sure where my paperwork is. But I did have a similar experience. At the time I stopped using it. Then later I had another reason to use it. I just reinstalled it (the same way) and it worked fine. If you haven't tried it, you might just R & R the whole thing and re-cable it to see if that works. .
1868609
If its the actual screen that is messed up it may not be repairable. There is not alot of adjustment that can be made with the display. If you havnt had it to long i would see about sending it back.
2030794
I would check the back of the monitor too, making sure that nothing got changed there. I've had mine for over 2 1/2 years and it still works perfectly! I love it!!! If you check the back and everything is as it should be, definately contact the manufacturer and get it replaced!
687675
I just spoke with an Avent representative and they told me that the display going bad is definitely not a battery issue. Battery issues involve the monitor going dead or starting to go dead. I called them with the same display problem (we've had our monitor for just over two years) and they're going to send me a replacement monitor (and we're sending our old one back). Hope that helps!
1928066
The LCD display stopped working on this unit 6 months after purchase. Can't really use the unit anymore since most of the functions are accessible via the LCD touch screen. It was a cheap useless unit. I would NOT recommend it.
1772794
There might be something wrong with the monitor, on mine, I have two of them. I see the post on the main monitor using the HDMI cable and when I switch the cable to the other second monitor I see the post happen there also. These monitors, I don't really have a lot good to say about them. I have not had one last more than 6 months. You SHOULD be able to see the post, even when the monitor is in sleep mode it should wake up fast enough to get that initial screen. Both of my monitors do.
2276850
Display shuts off automatically after a certain length of time. There is no on/off switch.
2059133
Sorry for the tardy reply. I purchased this monitor earlier, but find no paper insert showing warranty details in the box.I did check on newegg web-site for warraty details for this monitor and find that it has a 3-year manufacturer limited warranty on parts and labor.I hope this info helps.
2230770
Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies. Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return... » Read More Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies. « Show Less
986731
The monitor has a limited warranty called a 3-3-3. Three years each on parts, labor, and on-site service. Not sure about how the last would work. Probably would need to ship the monitor to a facility if it needed repairs. Only a guess. Sorry for the slow response!
1806661
Oh my gosh, that is EXACTLY the same problem we are having. It started maybe 4-6 months out of warranty. I am SO mad about t his. We are out of warranty and took it to a TV repairman, he said he couldn't fix it because they don't make just the part that is needed. We would basically need to replace the whole LCD at that point and that wouldn't be worth it. (cost me $75 for the assessment too!) I am going to call Samsung tonight but I am not hoping for much.
552969
I haven't had any problems with mine, but I did have a similar problem with another model and this is how it started before the whole screen went dark. I had a technician come by. He said it was the mother board and that he would fix it but he couldn't guarantee it wouldn't happen again. He said that it's best to replace the mother board, and if you have to do that you might as well buy another tv. I took a chance and he fixed the problem temporarily, then it died, so I threw it away and bought this LG. I've had it since July 2013 and it's worked fine. Mine is the same model in a 50-inch. I did buy the 5 year warranty just in case since it's new technology. With these smart tvs it's best to get the warranty because you never know. If it's still under warranty, you should return it and have them replace it before your warranty expires because once the mother board gives out it's too expensive to fix and you're better off buying another tv.
1638089
I also had a display go completely unresponsive. You can do a seach online on how to reseat the ribbon cables to the unit , as that might help, or if you have two systems, you can swap displays to get the heat going for the affected zone.Ultimately I ended up ordering a new unit to solve my problem.
207234
I'm not sure exactly, but I called the manufacturer directly and they helped troubleshoot when my screen was displaying something different. They ended up shipping me a replacement part as there is a 5yr manufacturer warranty. Great customer service.
902940
I know that Amazon carries a 30 day warranty, should it become defective in that time frame. Otherwise with ViewOne Tech. whom I got my screen through from Amazon ViewOne tech filled it. They are awesome, they will take care of you up to 6 months after you bought the screen, if it should die during that time. As long as it is not your fault that it malfunctioned. They are an incredible company to get product through, and they stand by there product. Pamela
1420625
May just need to call that support line, if the display panel is damaged they should replace it.
2150436
Not sure when you have screen issues it may be time for a new one . Good luck