Has anyone had difficulty removing the battery cover? I got mine today and can't get the cover off to insert the batteries!
1556949
Yes. I had to have my husband remove the cover. I believe it is on very tight since you are able to use the product in the shower.
1556950
Yes, I couldn't remove the battery cover neither; so, I asked my husband to do it for me. We think the cover is difficult to remove because the device can be used in water.
1556951
It is very difficult to get off. I think this is what helps it to be waterproof. I actually had to have my dad get it off. If you have anyone with strong hands, maybe they could help you with it. Or, if you have a 'gripper' that you would use to get the lids off of bottles and jars with. That is the only thing(s) I would know to do. Once you get it open and can use it- I think you will really like it. I love mine and I am ordering one for my sister for Christmas. :)
1556952
Yes, it really is difficult to remove (I assume because it needs to be water tight. Just keep working with it and it will eventually come apart. HTH
1556953
Mine was a piece of junk. It came cracked where the brushes go so none of the brushes could be attached. Return it if you can.
1556954
The cover is difficult to remove. I am sure that if you are elderly or handicapped in some way it could be nearly impossible to remove.
1556955
When I first received it I couldn't get it off either. After working at it for awhile and a few unkind words I finally was able to remove it and put the batteries in. Now it is easy to open and close(I just went and tried to make sure) so keep trying or ask for help. I think that it was worth the beginning frustration.
1556956
yes, I used one of those rubber jar openers to get a good grip then pull it straight off. Annoying but once you get by that, it works great!
506220
I got it off, saw that the battery was fine, then snapped it back on. It really does slide off, toward the connector end, but it takes a lot of force. Wait a few years for the rechargeable battery to wear out, then take it in and let the poor kid at the store get the back off.And getting that lanyard loop to go in and back out of their little attaching hole is also nearly impossible. A needle-threader helps...
837659
Mine was half in, half out, as well - on each of the 4 that I bought. So I removed each battery cover and had to both unscrew one end and push from the other end to get each screw out. Now, I dont bother with the screws, since they arent necessary to keep the cover on.
1117796
I have one battery and mine is tough to remove as well. Try lubricating the area.
927718
The battery and cover is a tight fit... you have to ensure the cover secure around the entire edge of the case. I found after removing and replacing the cover several times the cover doesn't remain tight and requires additional and specific pressure around the entire edge of the case to close it tightly and completely.
338860
I have difficulty closing the battery compartment door myself. You have to kind of push down on the door while holding the little latch back at the same time. I've not had the camera long enough to discern different sizes of batteries, but I'm gonna take the other folks' advice and try different batteries when I change them out.
1532277
It is really hard to open! On one side of the battery cover there is a little tab and you push it over toward the center and you pull the cover back at the same time! You can push the little tab over with a small straight screwdriver if you can't get to it with your finger!
792644
This happened to me too. I noticed that the batteries were really loose. I just took a screwdriver and pushed the little metal part of the battery contacts out more so the batteries would be in there tighter, put brand new batteries in it, and it worked. I haven't had any problems since. I'm not sure that's the same problem you're having but this worked for me.
1677800
Put the foam-covered-side down of the ear piece that holds the batteries in one hand. Place your entire other palm down over the circular battery cover and make as much suction seal or tension from friction that you can. Then, twist the cover off by palm pressure only (not by grabbing the headphone in your fingers). As it is the first time the cover will have come off, be patient and be preparred to wiggle your palm for a bit, if you can't put enough tork and the right angle behind the initial try. If it makes you feel any better, the battery cover won't be popping off by accident!
861914
Both battery covers should just slide right off. One of the covers on my set is actually slightly loose for my preference.
1958466
I am having trouble as well, I've tried everything, including the paper clip and a thin blade tiny screwdriver. I cannot budge it. Anyone??? Heeeeeeeeeeeelp!!!!!A. OLOTT did you ever get yours off???
937475
I had trouble with swapping the battery. I think I had two batteries of the right size, pried this open just fine, but once I FORCED the two batteries in, they were too tall (by the tiniest amount) and were constantly pressing on the chip's button. Has anyone run into that? I'll see if I can find those batteries that didn't fit and double-check their type.
1070271
Yes, I've changed the battery some times - actually it doesn't last much.The battery remains somewhat pressed by a spring, try to pull it with a metal wire around it. It shoudn't be hard to pull it off.
484448
I finally got mine open. I had to push in on the battery compartment cover so hard that I was afraid that I was going to break it, while sliding it outward.
2170145
I had the same problem and tried to replace the battery. Although replacement batteries are available, Norelco advises against doing so and now I know why. When I attempted to remove the original battery I found it either glued or soldered to the contacts. upon removal the contacts broke off and stayed attached to the battery.
51869
You aroused my curiosity so I checked my unit only to find that I also could not slide the battery cover off. I unplugged the cables, then took a thin bladed paring knife (with a dull cutting edge) and slipped the blade into the joint near the thumb grip. For safety I wrapped my thumb with several layers of a dish cloth, then I applied downward pressure and also pressure in the direction of the arrow while also applying prying pressure to the knife blade with the other hand. Before re-installing the cover I applied a thin coating of Vaseline to the slide areas and to the retaining catch. AVOID THE BATTERY CONTACTS! Hope this helps!
933951
I've never had a problem; it's easy to remove and replace the battery cover. I supposed if it's dropped it would break.