Is anybody having problems with assembly and not having all the parts?
1546916
Yes, the one we received did not have the assembly tools that are supposed to come with the bike, but we had our own tools.
1546917
We did not have any problem with assembly or not having all the parts. Sorry to hear you are. Amazon is typically good about making things right though.
1546918
Had everything I needed. However the bearings in the crank went bad after 2 months and had to get a new set from Diamondback.
1942605
No. Mine was missing nuts and bolts. The seller did later send me the missing parts.
1501757
Mine came fully assembled as well. Sorry! Have you tried the simple human website?
2141194
Unfortunately not, I had someone help me put it together. Only downfall with this product but it was all worth the hazzle.
1445432
Did you follow the directions for attaching them? It was very complicated and my husband and I both worked on it for awhile before we figured it out but now it's fine. Not having that problem, never did, but paid a lot of attention to initial assembly. It took us at least an hour to assemble, most of that on the wheels and ring assembly.
335279
Its wasnt that difficult, but make sure you check the parts. I had some parts broken.
1599317
I didn't have any assembly issues. Everything lined up. The banner at the top is loose and one of the sides is loose as well but everything is still holding together.
858936
Hi, I worked in our county's IT department for a few years and there is a saying, "RTFM", which is basically "Read the friggin' Manual'. This is the advice I'd give to many of those complaining about putting it together. If you read the instructions, lay out the parts, then follow the instructions you should be OK. There is always the possibility that parts may be missing or have manufacturing defects, but I did not have any problems. Don't try to hurry it and you should be OK. My wife and I love it.
5162
I have not had that issue. My guess (and it's only a guess) is that some type of plastic gear stripped and that you did nothing wrong in assembly. I hope you can get it resolved.
1733245
I would imagine you UNdo the screws you tightened when assembling. If you lost the little Allen wrench you can get another at the hardware. I'd keep them sorted by size. Hopefully you kept the instructions...i remember one part was tricky. The company would send new instructions I'm sure. Good luck.
294702
From the seller that I bought it, it came with everything. Check on the description of the sellers. When I bought mine the description said full assembly and others didn't.
355882
Me too I would like to get parts, since that the one I bought I get incomplete and I could not use it because I have not found the parts
1979822
yes it's assembled but mine was broken - no one wanted to do anything about it. thank goodness for family and their fixing abilities.
796354
Not really. I put it together myself, having someone to help would have been nice. Took a couple of hours. I was taking my time to make sure I got the pieces in the right places the first time and wouldn't have to redo anything.
1956254
Up to now I cannot assemble it as it missing parts like dowel. I had export it to Guyana and having difficulty to find the parts
1518521
I'm sorry, I can't help! My son put it together and if I remember correctly, it was a pain. Good luck!
507811
I just spent a few minutes trying to find anything on parts for this. the only things I could find were the manual and racks. if you still have any of the paperwork that came with it, see if there is troubleshooting or a support number.