I purchased these 3 months ago. They no longer charge or turn on anymore. They are completely dead. Is there anything I can do?
1565600
I had the same problem with that headset. I notified the vendor, requested a return to vendor number repacked the headset returned them for a full refund. Purchased the RCA headset, they work great totally rechargeable.
1565601
my sons is doing the same thing he ordered a card online but don't know if its the right one
1565602
That is the exact same thing that happened to me ...i finally gave up and just tossed em in the trash.
1009154
Not that I know of. Do they just not turn on? Or are there other issues. I can maybe help. Another good place to check would be forums.
666863
I have a similar problem - they appear to be a poor quality product and of course it is now too late to return them. I suspect even if they were replaced you would have the same problem 5months from now. And just so you know, batteries can be replaced(yes they have batteries) but they are costly.
147366
Have you contacted the company? I am trying to figure out what do so with mine -- bought it in dec, it died a month later. Horrible product!
71872
Mine did something similar. I was only able to use mine three times and they would not turn back on. Very disappointed.
1907533
I'm sorry, I don't know what could be the problem, I gave them as gifts and they are working fine. Maybe take out the battery and replace it?
1364565
I charged them initially for about three hours. One of the batteries seems to take a charge overnight, but the other is pretty bad. I love the unit when it is working, but all too often, the battery goes dead without any warning. I've tried to get replacement batteries (thinking I may have a bad one), but can't find them anywhere. This is totally unacceptable! If anyone knows where to get replacements, please let me know.
134204
Same problem; worked great for about 2 years... then started getting a lil drop out.. now they won't recharge at all. TOAST. For $50 I'd expect more.
630027
I understand they have been discontinued!! We set them back because one speaker would not take a charge. Returned no problem
2136716
I am also having the same problem, The battery I bought is also not charging.
1085060
I also ordered 2 of them in October and neither work. They're probably used batteries because there's nothing wrong with my charger. What a rip off.
1481313
Hi I am very sorry to hear that, you may try to reinstall them and see if it works. If not, please feel free to contact our customer service at amazon@yoyoink.com, please include your order number when emailing the customer service. YoYoInk has a 2 year product warranty, so please be rest assured that we will take care of you when things go wrong.
625844
I bought them too. The batteries are probably dead. A similar thing happened to me. Mine lasted a couple of weeks with occasional use. Because they are "wireless", the system is always active even though the lights aren't on, looking for a signal to come on. Had I known of the short battery life BEFORE I purchased them, I wouldn't have bought them. Good luck to you.
1579613
It might be that the charger died. I have had that happen. They don't last all that long. About as twice as long as the batteries in my experience. Do you have another charger to test them in. Maybe a friend has one.
85882
I charged mine only when I got it three months ago, didn't charge it after that
1569068
i think you would want to talk to the ones you bought them from, they should be the ones carring the warranty for them,i hope that helps
1754916
Please make sure you open the battery cover and plug the cable into the battery. I bought three over 18 months ago, they worked straight out of the box and are still working. I purchase three more about 2 months ago and had to return them. I nevr could get them to work. First editon was GREAT and still going; they did an upgrade and new ones need work.