One day it worked and the next it didn't ....can't determine what happened to my dock!! Not even 9 months old,any ideas?
1540929
I am just very disapointed, i did buy this unit and after somes "weeks" it just also turned off and didnt work anymore. the unit itselft did showvery good sound and high quality but the on the overall it does not work.
1540930
We have had ours for several months and absolutely love it. I would call the manufacturer and ask for a replacement.
1540931
I had one of these that fell off a low table on to its back and it stopped working all together (no power lights) and it turned out that the connection where you plug the power into the dock had broken. My handy dandy nephew fixed it and it works fine. Does it seem like there is no power to it or is it that there is no sound but the lights work? It could be a bent pin on the iPod connector.
1540932
Hi Stacey! I relly can not imagine what could have happened with this unit. Mine works fine, good sound. I owned one for over a year and no problem so far.
103745
I had a little trouble like you describe. I solved by making sure that the cable connection from the power source was securely seated in the dock. Push it in a little harder. That's what fixed for me.
577664
I had the same problem, had to return for another dock...only way to charge them.
200641
Received a defective dock a few days ago and shipped it back to Amazon for a full refund. Today's date is April 18th. Hit or miss with the sellers.
807607
I have one.. I hhad it for a couple weeks. Didn't like it so I sent the tablet back.. now I still have the dock.. trying to sell it
1026873
The dock isn't very stable. I would suggest either finding another device, or using an adapter cable to use the iPad mini, iPad, or Iphone. The cable would be a male/female extension cable. You can get them for pretty cheap on amazon.
149198
I personally returned mine after it froze ten minutes into playing around with the functions, and bought another player with the refund.If you haven't already, you should hold the reset button for ~10 seconds (as opposed to just pressing it) and see if that does anything, like commutergirl suggested.Also, maybe double-check to see that it was plugged in properly for charging? Sometimes USB ports can be weird.In any case, good luck! I hope it's just a temporary thing and that it works soon for you!
891618
I have the same problem with mine. Had them both for quite a while now. Since i have 4 controllers, i have 2 charging docks. It only happens on the bottom charging station. Not sure why but it does. Finding the sweet spot is no longer worth it. Sorry i can't tell you more, hopefully soon i can find out why.
225794
No software is needed. Do you have a case on the phone? If so remove the case or take the spacer out of the dock and try connecting it again.
2257322
Yikes! Mine still works. Contact the seller - they should be responsive. Good luck!
519599
I am on my second one now, and it is still that way! I'm going to try to return it AGAIN and maybe get a different ipod. I wish I knew what else to do!
255432
fannie lou, sounds like you got a lemon. I'd return if it was me. And regardless would return it since you already have docking systems. The charging issue is a known one, if you have older docking systems, it may likely not work. New docking systems will most likely work. That does suck. My attitude is that the Nano 4th gen is great for first time ipod users like myself (who will buy new docking stations anyway), not so good for existing users.
2206000
Mine did the same thing. Another user posted a link to this video in the comments. Following these steps got mine working again, and I now do this every 3-4 months (or more often as needed): https://www.youtube.com/watch?v=TYyTFv_u3Sw
1872644
Not exatly sure what your askin.my port would not respond to any usb plugs...replaced the charge dock and now no problems
508816
Tough one. If the nano works, the dock works. I'd suggest the issue is not with the dock, but with your ipods. Do you have anyone nearby that has one you could try? That would prove it one way or the other.
1402339
I have never had this problem with mine. I do know that if you turn the sound down to silent on everything you won't have that problem when it's on the dock!
508815
I've found my dock is too flimsy, and so when I put my iphone on the dock it leans back and doesn't play anymore. It does play the mini, but it is touchy. I have found that a pig tail 30 pin cord seems more durable and plays as well or better. My new ipod nano didn't have a 30 pin connection, and so I bought an adapter, but it didn't work. Not going to buy any more docks.