Sound is there but won't turn on!! Is it because of the battery?
1527246
Please contact BACtrack Customer Service at support(at)bactrack dot com or call 877-334-6876 and we would be happy to help you. All our products are backed by a one-year warranty.
831564
I also charged mine for 24 hours, actually longer cause I charged it in the guest bathroom. Anyway, I pressed the button and while holding it you slide it up and it turns on. Maybe charge it longer and if that doesn't work it might be a defected one. Hope you can figure it out, otherwise you'll have to send it back and wait to get another one. I love mine, so it would be worth the wait if you had to return it.
71179
i came here to ask same thing. love the speaker, really loud but battery went bad really fast and now i can only get about an hour use before it goes dead :'( and from others say i guess it's just a matter of time before it doesn't work at all.
522115
Hi Luci! Once you insert the batteries, a beep sound should indicate that it has powered on. If that does not apply, then hold down the (Menu) button down to power it on. Reply back if that does not work.
1706300
Try removing the battery and reinstall it...mine stopped working after few days and that worked for me.
897429
I guess u may have a defective product mine worked. I've had the swing going, mobile going and music playing. Were u plugged in or using battery?
1436881
You must start the speaker first. You can also try it while charging, if this works, it means the battery is dead.
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
2237286
Mine is still working great so I only have a couple suggestions. Try to reset unit by leaving it turned ON until it completely dies. Then recharge unit and try it again. If still won't work, try a different Bluetooth device. Make sure Sharkk light flashes blue.
1479614
My battery won't charge and sometimes the speakervmode won't work. What do I do?!?
511292
If the light turns on but no sound is not working properly. With the volume at least equal listening.
770223
I'd 1st, check the batteries and see if the they are in working order...2nd, check if they are installed properly ( + - ).Also check for any loose wiring around and in the ear pieces.
1861413
The First Obvious Question Is charged? If u have a case protector that is really snug it's probably pushing down the volume buttons and that will prevent it from turning on. If that doesn't work then idk I would think it's broken or the battery isn't holding the charge. Good luck.
323496
Same issue here...my unit is about 5 months old and the sound just stopped working...help...anyone?
1111817
Could be: any part of the power cord may have been dislodged, dead battery charge if you're trying to use it without the power cable, or perhaps (this happened to me a few times when I first got it) the ipod didn't respond to the speaker for some unknown reason. After tinkering with it for a few minutes I got it to work again and it hasn't happened since. Or also you may have gotten a lemon. Hope you get it figured out because it is a decent piece of hardware.
2279484
Yes, I am in the same boat as you are. There was a battery terminal missing on mine in the inside of the battery pack. Called the manufacturer they said take it up with the people you bought it from, and so I did. I'll be returning mine for a full refund. Lots of disappointed people on this one, I'd say. On Christmas, too. Good luck, ya'll. But I'd say yes, there probably was a whole shipment of these that were defective...
651242
The problem I had was not lack of sound, but it won't turn on when I plug it in. There must be a short in the electrical wiring on my unit. I did have sound when I began using it -- nothing great, no Bose equipment. I'm sorry, but I think this is junk. I don't know what to do with it. I will find a place that recycles electrical appliances and give it to them. Alison