Help!! USB jack not working I bought the Iomega Prestige 500 GB external hard drive last Nov, and have used it to save all my spare files quite often. However, about two days ago, when I plug in the drive, the computer won't recognize it anymore. The hard drive itself seems to be working fine as it makes the usual spinning noises as it starts up, and the usb itself seems to be ok too as I have tested it with another hard drive. And I have lost all the documents coming with the hard drive. Does any body knows how or where I can get help for fixing it or recovering the data I saved in it earlier?Thank youShee Help!! USB jack not working I bought the Iomega Prestige 500 GB external hard drive last Nov, and have used it to save all my spare files quite often. However, about two days ago, when I plug in... » Read More Help!! USB jack not working I bought the Iomega Prestige 500 GB external hard drive last Nov, and have used it to save all my spare files quite often. However, about two days ago, when I plug in the drive, the computer won't recognize it anymore. The hard drive itself seems to be working fine as it makes the usual spinning noises as it starts up, and the usb itself seems to be ok too as I have tested it with another hard drive. And I have lost all the documents coming with the hard drive. Does any body knows how or where I can get help for fixing it or recovering the data I saved in it earlier?Thank youShee « Show Less
1555869
I had the similar problem but my drive is not seem to run even I turn it on. What do you think is the problem?Simon
1555870
If all else fails, one thing you could try that won't cost you anything is to remove the actual hard drive from the Iomega case and install it in your PC as a secondary drive (assuming you have a desktop that uses IDE drives). This would at least tell you if the problem is with the actual hard drive, or the Iomega controller. Be sure to remove the jumper pin from the drive. This will set it to secondary drive status. *Doing this will obviously void any warranty.
1555871
I do have the same problem as above, my USB has problems, today I was using my external Iomega 500GB, and suddenly the PC gave a warning telling me that there is no USB connection and my iomega cant be recognize.I downloaded the Active partition with no luck...Is there any way to have my Iomega back again? Do I lost all the information on it?.I am just driving crazy, if I lost all the information I will just kill my self.Please I need help!!!!!
1555872
You should ALWAYS have redundancy, especially with these kinds of drives. Yeah, they are cheap, but your data isn't. Buy two and use one as a backup. I learned the hard way myself.
1555873
Try downloading Active Partition Recovery, try changing drive in the registry etc etc. Seems like your FAT is corrupt. This has happened to me numerous times, don't worry your files should be safe...just look around in google.
571282
I'm not a techie in any way, but I have the problem with my computer's front USB port only for my external hard drive (the computer doesn't even recognize something's plugged in). When I plug into the back ports, it works fine. A pain, but it works.
1618811
What exactly to you have that is connected to your computer that is powered by the USB? Keyboards, Mice, Game Controllers, Flash Drives, USB Memory Card Readers, all these things should work just fine. External Hard Drives I am not sure about, but If your External Hard Drive is Powered though a AC Adapter (Or DC Adapter if You live outside the USA) I am guessing it should be OK, but if you are not sure or uncomfortable about hooking up a hard drive to a USB extension cord like this one. Then you are better off just using the shorter USB cable that the External Hard Drive came with. Good Luck to You and Have a Merry Christmas :-D What exactly to you have that is connected to your computer that is powered by the USB? Keyboards, Mice, Game Controllers, Flash Drives, USB Memory Card Readers, all these things should work just fine. External Hard Drives I am not sure about, but If your External Hard Drive is Powered though a AC Adapter (Or DC Adapter if You live outside the USA) I am guessing it should be OK, but if you are not sure or uncomfortable about hooking up a hard drive to a USB extension cord like this one. Then you are better off just using the shorter USB cable that the External Hard Drive came with. Good... » Read More What exactly to you have that is connected to your computer that is powered by the USB? Keyboards, Mice, Game Controllers, Flash Drives, USB Memory Card Readers, all these things should work just fine. External Hard Drives I am not sure about, but If your External Hard Drive is Powered though a AC Adapter (Or DC Adapter if You live outside the USA) I am guessing it should be OK, but if you are not sure or uncomfortable about hooking up a hard drive to a USB extension cord like this one. Then you are better off just using the shorter USB cable that the External Hard Drive came with. Good Luck to You and Have a Merry Christmas :-D « Show Less
305600
It's not a terribly expensive unit the USB interface may have failed. Have you tried a different thumb drive in it? Does the sdhc card slot work? My experience with inexpensive electronics is that they fail right away or they work for a long time. You may have gotten a bad one. It could also be your thumb drive.
1560298
At this moment I am pulling data off an external USB drive that appeared to be totally dead. Clack, click, whiirrrrrrrr and never came online.I froze it. Not kidding:http://www.emergingtechs.com/posts/put-your-hard-drive-in-the-freezer-to-recover-data/Mine works for about 1/2hr until the drive warms up again, then back into the freezer. Given this scenario it makes sense to know what is critical, get it first, and get the non-essential stuff later. All my important stuff is already recovered and now I'm copying over 40GB of "nice to have" stuff.As soon as this process is over I'm going to improve my backup scenario! At this moment I am pulling data off an external USB drive that appeared to be totally dead. Clack, click, whiirrrrrrrr and never came online.I froze it. Not kidding:http://www.emergingtechs.com/posts/put-your-hard-drive-in-the-freezer-to-recover-data/Mine works for about 1/2hr until the drive warms up again, then back into the freezer. Given this scenario it makes sense to know what is critical, get it first, and get the non-essential stuff later. All my important stuff is already recovered and now I'm copying over 40GB of "nice to have"... » Read More At this moment I am pulling data off an external USB drive that appeared to be totally dead. Clack, click, whiirrrrrrrr and never came online.I froze it. Not kidding:http://www.emergingtechs.com/posts/put-your-hard-drive-in-the-freezer-to-recover-data/Mine works for about 1/2hr until the drive warms up again, then back into the freezer. Given this scenario it makes sense to know what is critical, get it first, and get the non-essential stuff later. All my important stuff is already recovered and now I'm copying over 40GB of "nice to have" stuff.As soon as this process is over I'm going to improve my backup scenario! « Show Less
1825822
Hi, I have the iomega 100M with usb on Windows xp (home edition) and it works just fine. If that helps? Hiram Connell
1436664
Sorry to tell you, yeah it's a bad drive. These aren't official Microsoft hard drives, so sometimes they won't work. Try returning it. Mine works pretty nice, but had I known that it wasn't actually produced by Microsoft, I wouldn't have bought it.
1120024
I have a "very old" External Hard drive...not this make/model...I turn it on once/quarter to backup recent files...it's probably over 3 years old. Recently, I bought one of these WD Elite 500GB models...my plan is to backup on two externals...in case one fails. I know this seems lame, but it is the only way to ensure everything sticks around. Seems like its worth the extra $100.
684174
It's been a long, long time since I've bought an Iomega diskette type drive. Compared to a USB Hard Drive (like Seagate Backup Plus) the older Iomega is much slower and less reliable. In my opinion it's way past its prime. I would take your friend's advice and get a USB hard drive. If your Win7 computer supports USB 3.0 I would definitely get a 3.0 USB Hard Drive. 3.0 is 10 times as fast as 2.0 and really flies. That's my opinion. Good luck with your decision. --- Sam
2095581
I've had one of these for a year & a half now. For most of that time I've had five USB powered drives (Two SimpleTech, and three Seagates) plugged into it with no problem, as well as at least four other externally powered USB drives and various flash drives.That said, today, when I went to save a file I was working on, I found the drive was missing. In fact, all the USB powered drives plugged into it were not spinning. Not sure if it's the unit itself or just the power adapter, but either way, I now need a replacement.
2140169
Depending on many files and the type of files inside your external hard drive, this one might not read by the Sony SMP-N100. By default, whenever you connect a USB device on this unit, it will check all the files and see whether they are playable types of file. In most cases, since this device has an optimal processor (as compared to computers), it will not then recognize the external HDD. I suggest to use a smaller size external HDD or use flash drive instead. Ely
1653137
It worked fine for me on the lowly Windows 7 *Starter* edition (on a cheap mini Acer netbook), *but* I didn't install the Iomega *software* because Windows 7 was able to read and write to the drive without any extra software. I formatted the disks using Windows (the usual right-click menu thing) but I don't remember if I used FAT or NTFS or what, and I don't have the Zip drive (or the netbook) anymore so can't do further testing.
250487
Trying formatting (full not quick) in NTFS on your PC before plugging it in. This worked for me on a similar HP Flash Drive. Then leave it plugged in, XBOX doesn't like it plugged and unplugged will attempt reformat when detected. I lost a almost a month of save files that I had stored by removing it.Good luck.Neil
354989
it could be several things. perhaps your table isn't completely straight so the cable moves, or the connection is not great in the port you are using, or your usb jack is starting to fail, the hard drive cable is going bad, or windows itself decided to start randomly ejecting things. in any of these cases the one thing I wouldn't recommend is relying on this hd alone as your backup, and even less if you are going to keep it connected to your computer all the time. they are NOT stable... they are NOT made to last... they WILL fail at some point.
576188
You need to reformat the drive to match your operating system.....directions are on the Iomega web site.
747538
I had the same problem. I assume the micro-SATA has to be formatted before the USB cable will work. Have not had a chance to pursue further. I have 2 micro-SATA drives in a RAID1 configuration and one failed. Don't know if I pull the working drive if it can be read or not using the cable. I think I'll try replacing the bad drive with one of the micro-SATA's and see if RAID1 can restore it. End goal is to get both new micro-SATA's working in RAID1 and use the existing as a backup via the USB cable.
204694
Hey Mark, well the funny thing is that I sent this thing back. It just wouldn't format. No matter what I did, or cable I used it didn't work. It also had problems with using the firewire cable. I think I got it to recognize the HD ONCE, and then it said it would take almost 17 hours to format it. I honestly think something was wrong with the drive itself, but I didn't want another one to try. I figured I'd wait.
947078
Per my recent review, I had a similar problem. I plugged in an old MSDOS external hard drive and the Apple could see it but not copy from it, which it does when plugged directly into the Apple computer.