Can the battery be changed? A year later, I get a red LED lit on the front and the unit will not charge.
1549013
Maybe. My unit is new and I haven't needed to look into that. But I can see that there are 4 screws on the backside of the unit. If you have a unit already, open it up and take a look inside.
1549014
There are screws on the back, but I have never tried it and would not recommend it unless you can get an OK from the manufacturer and can find an exact equivalent. Keep in mind that the problem may be in the circuitry and not the battery.
1549015
Yes, you can replace these batteries. The unit contains one lithium battery of the 18650 form factor. The OEM battery has 1300 maH capacity with tabs for solder connections. If you have some basic electronics skills, you can replace it with a battery of higher capacity. No need to buy a new unit, just replace the battery!
1864400
Try inserting a new battery. When I first received my unit, the battery was dead. Good luck:)
1129488
i was having this issue as well...but i read that there is a RED light that turns on when the battery is charging...so i played with the USB that is plugged into the unit, and found that the red light turns on when its plugged about HALFWAY in. i checked, and it IS in fact charging. try adjusting the B side of the USB (mini part thats in the actual unit) before you return it.
1171911
No. The battery lasts very long, about a year. After that you can just change it by the new one.
61431
Mine doesn't charge anymore either. I didnt know the batteries were replaceable! Sorry I'm just posting this so if you get an answer I'll be notified too :) good luck!
2283877
You did better than i did, mine only lasted me one year. However you have to be careful not to over charge that battery. That's what damaged mine. Good luck.
1205725
Hi T.N. - Not sure about battery replacement. I've had my unit for about a year now with no issues. I searched the web and did not find a replacement battery available. Could it be that you have a faulty charger? Try calling the customer care phone number - 1-866-738-4379
1244982
Try charging the battery before buying a new battery. Mine needed replacing because the charge wouldn't last for more than 15min.
351849
mine has worked fine for over a year now. HOwever, I purchased one for my son with the same model number and it looks and acts totally different. this unit is 6 months old. It also came with one dead battery. Appears the service charge to resend the unit and or battery was not worth the money so we are dealing with my 2 that work and his one.
889036
About the email you sent me. The battery is rechargeable C probably, have to take apart the whole unit and unscrew it to replace it
2196007
This may seem a bit obvious but ensure the battery is inserted in the charger the right way round. Assuming this is not the case, determine if the charger is faulty(if you bought a second battery this will be easy)I have had no issues with mine for the last year..
2195677
don't count on any new battery to be fully charged! mine had a charge but I'm sure it was not 100% charged. Once installed your system should start charging it.
87299
I had the same problem and had to return the battery. I went and purchased a whole new unit. Careful if you order a battery because if you have to return it, Amazon doesn't let you because it is a hazardous item. I went through a lot trying to return it to the vendor. The one I received was also broken. Good luck.
951197
That is the only way to change battery is to get the screws out. I haven't had to change mine yet, but you need to get the cover off. Try to make sure you have the right screwdriver to fit so you don't strip the screws.
1512163
I suspect that the battery could be an issue. If the new batter does not cure the problem, make sure the new battery is full of power. If it is, you might consider securing a replacement unit. Especially if you are still under warranty. Hope this helps.
1364314
I have the same the problem. It may common cause of battery. Got a new one last year. It works fine until now but I don't know for how long. Nothing you can do to make it works since it no longer hold charged.
301226
I have had several issues with charging to date (1 year now). Most common is to start decreasing the battery level while plugged instead of increasing. In this case I wait until the battery goes to zero and then start charging. Another problem is that sometimes it just doesn't charge. In this case I press the charger more strongly and it works. In other words, I have been able to live with them, but these problems really upset me. I have also updated the firmware but then the battery started to decrease really fast while in use and I restored the original factory setup.