many reviewers indicate the corners of their board were damaged in shipping... have you implemented a solution to preventing this?
1547601
My boards did not arrive damaged HOWEVER; the shipper should package them with styrofoam corners, in order to absorb any trauma caused by sh/hdl.
692113
We bought this for a gift in dec. 2012. At that time it was boxed in a carton.?once we opened it the entire unit was bound with heavy duty plastic strips. I don't think the item would get damaged, but I would try calling the company since this was my experience a year ago. Good luck!
842278
You should have had a parts list.... There are screws for the corners.... My husband put it together and everything was there. Was your box damaged in transit?(ours was and the corner of the table was shredded, we fixed it ourselves because of time from Christmas....)If you had damage maybe the packet of screws fell out before you received your purchase. My husband had no problem putting it together. Sorry I can't be of more help.
1208893
These have been fulfilled by Amazon for over a year. Unfortunately, damages do still occur, as it is difficult to ship a large item like this. Should it arrive damaged, Amazon is very good about assisting with returns and replacements.
1164408
I'm not sure what the point of this question is. No, they are not intentionally shipping damaged products. Sometimes people will receive a defective item, that is just life when buying things. If something is defective, they will replace it; I've never had a problem with them in that regard. In my case, my speakers arrived in perfect condition and they sounded fantastic right out of the box. If you are looking to get some good desktop speakers, these are excellent (if maybe a little too much bass even on the lowest setting)
525595
should be against manufacturer defects and shipping damage. check with place of puchase.
1998839
I pre-drilled holes inside near the corners of the posts. This will put the screws into the boards and secure them. I hope this helps.
387897
no I haven't experienced those issues. Perhaps the poor seal is to blame, I would return and try another shipment.
300300
You could try asking the seller about any guarantee. I bought one in March. Only problem was a tiny dent on one of the capacitors. But that hasn't affected the functionality of the board. It setup easy and has run great so far.
2064463
Mine had no damage. Sorry, I would suggest you go to Ace or a local hardware store and asked for something to repair it. I know Ace Hardware has a can of stuff that restores finish. Hope it helps.
593788
I did not have any issues with packaging or damage. I'll try and post a picture if the packaged product.
1551615
mine was not damaged it was in excellent shape maybe you should check with ups because they are the ones who delivered mine. it was a gift for my son and he has had the table for almost a year now and the table still looks like new.
604058
I would expect that any reputable company would replace the defective product. Shipping is sometimes added even though it may not be your fault. Sometimes, cheaper may not be better.(But usually is.)
527274
The table was literally destroyed in transport. While definitely caused by improper handling and inadequate packaging, part of the blame should probably go to the table itself - far as I remember it was wholly solid wood but not really hard wood, judging by the types of damage (too many dents, corners pushed in with multiple micro-cracks, a broken off door at hinge line etc.) I returned it as quickly as I could as it was unusable, and didn't request a replacement. I would probably keep it had it been completely intact. This is a long answer but the short answer would not be helpful to you.
2177376
Mine was ok, but it's a big box and has no styrofoam, so the order may be damaged in transit. I think they should use Styrofoam or other material for protection, however the plastic is hard, certainly there will be no problems. I hope there are no problems !! :)
893846
Our board was cracked in the corner but other than that it was fine. Very poorly packaged though.
809481
Mine was delivered by a special-handling freight carrier and the box was still completely beat up. It's too heavy/dense to go regular ground, so it gets handed off to a local company in your area. Unless you can contact them about picking it up, don't plan on the box being pretty when it gets there. Nothing was damaged inside, but the box was in terrible shape.