I purchased one of these last month and the handle off while attempting to crush an 11.5 oz aluminum bottle. Have I voided the warranty?
1554576
my handle broke off the first week it is the weakest point i took mine to a welding shop cost me20 dollars they renforced it now it works perfect !
1554577
I am not sure about this one, but if the handle shows signs of abnormal use, they probably will not honor the warranty... But it wouldn't hurt to try :-)
1554578
Normally yes, but since Im determined to prove to you and world that this is the best can crusher made today I will send you a replacement. Please don't attempt to crush aluminum bottles. Only thin walled aluminum cans. Just contact me with your info.
1399545
Mine didn't initially want to go on, but I pressed down on it, hard, and screwed it in place at the same time. Two things, make sure that you tighten it in a clockwise direction looking down on it, and firmly grasp the section just below where you're screwing the end cap on so that you don't accidentally bow or break the handle.I hope that's of some help.
1699345
As far as I know, my handle softened is working fine so you may want to contact seller for defective item.
1247776
Make sure you have the handle pushed down completely before you roll it out. I did not do that with my first one and that is when I started having trouble with it.
97196
Did you try to contact the company? They are very easy to work with and I am sure they would either send a replacement handle or replace the product.
1063520
Sure. Contack the Pepper Mill folks. I just received a replacement handle recently.
1478200
I'm not sure---it may just ber that it isn't sealing right---possibly sticking a little for some reason. Make sure you rinse it off good with warm water on the under side of the lid. Don't fill the cup too high up----especially if it's carbonated beverages!!!! If it's just a couple of little drips--it's probably just a little bit of residual liquid that's there after you seal it. If it keeps on leaking--then it must be broke. I dropped my mug and the handle broke off. I replaced it with a Contigo Autoseal without the handle--I like it much better.
2126807
My handle broke also but I was able to superglue it back on. So far it's holding up. I would contact Rival with your question and/or look for a possible new/used replacement on eBay.
1068248
Mine broke and I contacted Cuisanart and they replaced it but now the second one broke too. I do the same thing and put a heavy can on top when popping. Definitely a flaw in the design!
502999
I drank out of mine, however the seal in the lid of mine broke a month after using it.... So now it just sits on my shelf, wasting space.
558435
I have the same problem and I just called Bissell and they are sending me a new handle. We will see.
1425427
I had exactly the same experience when I first got mine. The selector lever is very stiff and like you, I was afraid of breaking it. But that's the way it is, just go ahead and push it, and with enough force, it will move from one position to another. Even if it did break, I would assume it would be covered under the product warranty.
457037
I have the same problem. Two of my lids broke. I just emailed Thermos, so I will just have to wait and see what they say.
1814757
Mine has never popped off. I'm not sure if it's fixable after that happens. I would think so though. I would put some baby oil on the plastic points wher the handle pivots in and then try to slide the handle back in positon. If that fails....... write te manufacturer and see what they say.
375667
Unless there was a crack in the handle originally or was not cast correctly in the manufacture process, this reviewer must have it confused with a different pepper mill. The one shown is solidly built, and I don't see how it could break under normal use.Carol Travis: What can I say except I guess you got a defective unit.
517308
Mine just broke as well. I'm still looking for a place to get a replacement handle.
845492
This is a recent problem. I've had/ used 3 of these in the past year and never had that problem (All 3 are still fine, they just stayed with friends/ family). Just bought a new one a month ago and the handle was impossible to remove - now the bolt is completely stripped and I'm returning for a new one. Hopefully it was just a bad batch.