Just received my new HD600.Both channels cutting out. Have to wiggle the cables all the time. Is this a known or common problem?
1534657
Hey Alex, No, the cans should not be doing that. As Matthew stated, they are in fact removable. Some times when they're being manufactured they don't push the connectors in enough, which will cause them cut out and at times crackle... If you've tried to remove them and reattach them and they're still doing that you'll need to contact Amazon or the seller to get a new pair. Glad to see you purchased a pair, they're phenominal. Also remember, if your looking for thick bass then you should purchase the 380 pros. They're prestene and the bass response is amazing. I own a few different pairs of headphones and unlike beats, these are warm without that plastic sound... Happy listening! Hey Alex, No, the cans should not be doing that. As Matthew stated, they are in fact removable. Some times when they're being manufactured they don't push the connectors in enough, which will cause them cut out and at times crackle... If you've tried to remove them and reattach them and they're still doing that you'll need to contact Amazon or the seller to get a new pair. Glad to see you purchased a pair, they're phenominal. Also remember, if your looking for thick bass then you should purchase the 380 pros. They're prestene and the bass response is amazing. I own a few... » Read More Hey Alex, No, the cans should not be doing that. As Matthew stated, they are in fact removable. Some times when they're being manufactured they don't push the connectors in enough, which will cause them cut out and at times crackle... If you've tried to remove them and reattach them and they're still doing that you'll need to contact Amazon or the seller to get a new pair. Glad to see you purchased a pair, they're phenominal. Also remember, if your looking for thick bass then you should purchase the 380 pros. They're prestene and the bass response is amazing. I own a few different pairs of headphones and unlike beats, these are warm without that plastic sound... Happy listening! « Show Less
1534658
No that should not happen. Try making sure the plugs are inserted all the way in. They are often pretty darn tight so remove the cable and push it back in in with plenty of force. Inspect the contacts closely and whether or not it is inserted into the correct side. If none of this works I suggest either trying another cable or more optimally contacting Sennheiser. Hope you get them working how they should.
1534659
This should not be a common problem, are you sure that your cables are pushed all the way in? It takes a bit of force at first until you wear them in. The slant of the plugs should end about an 1/8 of an inch inside the edge of the housing.
1534660
I've had these for about 8 years, and I've had to replace the cables about once a year. I suppose I should invest in a higher quality cable, but it's cheaper just to keep buying the more affordable replacement cables. It is pretty obnoxious, given how expensive they were initially. It seems Sennheiser went cheap with their cabling with these particular cans.
1534661
I had the same problem until I realized that the cables are completely detachable which is great. So I just pulled them out all together and thennplugged them back in. Hope that helps.
1534662
no this is not a known problem. However the wires after around 2 years do fail forcing you to buy better higher quality cables. Return them back or just buy new cables. I would be more pissed at Sennheiser about the wires but the cans just sound sooooOOOoo good that I could care less and ponied up the cash for some good wires.
1245180
I would by another brand, mine keep disconnecting and when streaming video through them they continually cut out. I had another brand before, that were a little slower, but they never had any issues. The bandwidth on them was just not fast enough. I would return these if I could.
1479819
ditto on the audio drop out. Turning the tv for just a second seems to fix it. It did the audio trick with both the rca cable and the hdmi cable.
1954037
I've been using mine rather heavily since March 2013... zero problems with the sub (and I think my neighbors would agree with that statement). I've had problems with intermittent audio drops when running optical out from my TV to the Onkyo; however, I rewired using all HDMI and it seems to have resolved that issue - unsure whether that was an 'onkyo problem' or a 'vizio problem', but rewiring fixed it either way.
1622993
Yes, I too have had problems with the sound - cutting in and out - crackling on some stations. However, this TV is much better since I switched to Direct TV satellite from my local cable system.
1111355
I had a similar issue with my onkyo receiver. Having the cable plugged into my phone then restarting seemed to take care of it kind of a pain in the ass cause I needed to do it every time.
284925
I noticed on mine as well, the optical cable doesnt seat right and wiggles loose easily on its own. try using a hdmi cable. if your priblem persists odds are you have incorrect settings someplace
1948217
Sounds like the hdmi board went out this is a common problem contact onkyo they usually do a one time fix as this was a defect just do a Google Search you will find alot of these had this problem.
1614845
I had the same issue. It could be the hdmi cable you have going from the source to the transmitter. Try different ones to see if that helps.
1479814
I too experienced the Audio drop out problem on this TV. I called Samsung. They said it is the signal coming from my Dishnetwork receiver. I tried both HDMI and RCA sound connections. It happens with both. Turning off the TV and turning it back on, fixes this intermittant problem. It happens every 2 or 3 days. When I spoke to Dishnetwork they suggested rebooting the Dishnetwork VIP 622 DVR. If that doesn't work, Dish offered to send me another receiver.
1357979
I have a problem with mine. Within a month or two i have had cable problems - the left speakers keep cutting out and I have keep the wires in a specific position to get sound in both the speakers. I am very disappointed. Since I am in India I am trying to see how to get this repaired.
2254671
I have had issues with the cord I have had to return to shure once. now I have to send back again because it wasn't fixed. Cutting out when I move cord or head.
1317246
As of today's date, the HDMI issue has not been resolved by SONY. My recommendation is to look elsewhere for a receiver. I understand from research that ONKYO had a similar problem very early in 2013. However, the difference appears to be that ONKYO has resolved the problem. I returned my SONY 1040 and purchased ONKYO 626. A bit less power, however, I can watch TV without unplugging the receiver every few days just to get it to work.
269891
Mine is sitting in the junk room. Most of the time the audio came through just fine for me. My issues was that sometimes the audio was so far out of sync it wasn't even watchable. It's a great concept, but a total POS in reality. Like Clayton said, try updating the drivers and see if that helps. I gave up on mine though. A 15' HDMI cable is cheaper and way more reliable.
92037
I had the same issue with a Panasonic TV ST series, the TV kept saying that there is no signal every time the receiver changed the sound mode or something. it got fixed by setting the right label for the HDMI port being used. It wasn't set to "Receiver" and as soon as I changed it, the cut outs stopped.
809273
Thanks for your help, I just replaced the Monster Cable that didn't work with this unit (it was working ok when i had my ps3 connected to the tv),I don't know whats the problem with the cable but after replacing it with the cable provided by Directv, the system is working perfect
92036
Yes this is a problem I am having with my new system as well, same make and model. I ordered a replacement the other day. Seems to be a problem with the receiver, I wrote about it in my review.