Just got my diffuser and it shuts off every 2 mins...has this happened to anyone and how do you fix it? thanks
1546657
I have not had any problems with mine. I think I may have read a review which listed this problem. It would be nice if you could try a different cord. I hope you are able to exchange the item free of charge. Good luck.
1546658
I would return it and ask for a new one. The one I received only turns off if I press the button or if the water runs out. I agree with the other answers about assuring the water level is not too high.
1546659
I have not had this problem, however make sure it is not overfilled, and that oil residue is wiped away with a tissue after each use.
1546660
Start with a lower water level and see if that helps. The only times mine has not stayed on for several hours is when the water level was too high.
455620
I am not sure about this one because it was my least favorite. In fact I threw it away. I clean my other diffusers with a teaspoon of citric acid. Do not over fill just the amount of water that is max. Let it sit about five minutes and wipe dry with a soft clean cloth. I use a q-tip to clean in small areas. I hope this helps!
1930945
I have many diffusers & this is my favorite! It actually runs ALL night & the essential oils help us sleep! We ONLY use distiller water so minerals don't clog it up. Can you return it? It really is the BEST!
1871423
Try wiping the inside of the diffuser with a little rubbing alcohol on a qtip or a small corner of a towel.
1386719
No. This diffuser needs water and a few drops of your favorite essential oil. Runs for a few hours. Shuts itself off when water drops to a certain level.
1912784
You have 4 settings to choose from insofar as how long it runs. I pick the fourth choice which is the longest. And yes, it automatically turns off when it runs out of water. I'm not sure how long it runs because I'm asleep when it turns off, but I'd say on the longest setting, at least 3-4 hours. I have two diffusers and this one is my favorite.
921351
I can't get mine to work. I followed all instructions on how to clean and maintain my diffuser and it won't do anything. I only had mine for a week before it quit working. Big waste of money... i can't find a way to contact the company or customer service. I will never buy this brand again. Good luck fixing your problem, I hope its a easy fix maybe adjusting some of he settings
20568
I just received this hair dryer and can't seem to find a diffuser that works. If anyone can answer this question, I'd be grateful, otherwise I'll have to return the dryer.
2245594
I haven't had that happen to mine...are you cleaning it regularly? I looked up cleaning diffusers on the computer and found a few easy to follow you tube videos with hot water and citric acid (found in the canning section of most grocery stores).
435558
First, make sure there is water in it. It won't work without water. The first diffuser I received looked like it had been used, it was missing a pad on the bottom,... they replaced it because it was defective. I received a new one for the defective one I had received, it has been working so far. I clean it about every 2 days. Important to note, I use it every night... and I use a filtered water, never tap water.
922040
#1-My diffuser does not auto shut off and I am pretty disappointed about that. When the water runs out all my little lights in front start to flash, but it doesnt shut off :( #2-When you first plug it in the default is to change colors, it you hit the light button 1 time it will stay on whatever color it was on at the time you hit the button. However, I do not see a no light as an option. I think this is a great diffuser for an office/bedroom size room and works good for the price! You cant compare it to the YL $80 diffuser!!
1532364
I am not using the diffuser, it is a very low flow. I just am using the single flow with output thing, have it pointed to the top of the water and can see small ripples. You can probably pull it out of the water and see it trickling/flowing.
642858
I dońt remember. I can tell you my diffuser has worked 2 months then... I do not recommend this product !
718177
The front button, you need to press the button two to three times, i think the second time you press it, the light turns off, third time the whole diffuser turns off.hope this helps.
1234411
Hi, Welledia always strives to provide only quality products along with superior customer service. We have many many happy customers who are using this diffuser for a long while. If there's any problems down the line, we are happy to assist and offer a replacement. Best regards, Customer Care
1262197
No, I've had nothing like that with my car diffuser. My only complaint about it is that it doesn't put out much aroma. Otherwise, no problems. I'm wondering if you just have a bad cigarette lighter or bad fuse.
1089270
you can set it to turn off after 1 hour, 2 hours or 3 hours. or you can set it to just keep going until all the liquid in the diffuser is gone.