I love my dispenser, but after two years the water is only coming out in a slow trickle. Do you know what might be wrong? how to fix?
1543336
Depending on the installation, there is a filter between the tank and the water supply. The instructions note that you should check this filter if you have diminished flow.
1543337
I wonder if you maybe have a lot of minerals in your water and if they're possibly collecting and interfering with water flow... Having a plumber check it out would probably cost nearly as much as a new one so I don't know if that would be an effective way to proceed or not. If it's something focused on the faucet, maybe you can replace just that piece instead of the entire heater unit. I would start as L. Willman suggested and contact Waste King to ask them for assistance.
1543338
I had that problem. There is a filter in line. Cleaned it and the flow was fine again.
1543339
Had the trickle problem as well however it was intermittent. On our dispenser the handle can be rotated when it is in the down position. This rotation was slowly causing the nut that began flush against the dispenser base to slowly unscrew and prevent the handle from moving to the complete down position. We used pliers to screw it back down and it helped.
1543340
The hose gets soft after a while and kinks, though a leak in the tank would do that too. The new model has a reinforced hose indicating that Waste King knows about the problem. Try calling them - they were very helpful in my case even after the warranty expired. Good luck!
1543341
Nina--I've had my hot water dispenser since Jan of 2011. So far I've not had any trouble with it. One of the things you could check (or have a handyman?) is the water line could be clogged somewhere along the way. Other than that I really don't know. I just read the other suggestions & I agree with them. I think I'd contact Waste King & see if they can help.
1543342
If it had a good flow when you purchased the unit it is most likely mineral build up. They are similar to a water heater in that heated water sets in a tank and the minerals form in the tank. You can lift the tank off of it's bracket and feel if there is mineral buildup. These tanks are quite light when installed. The mineral build up breaks loose and gets in the line and faucet clogging/slowing flow. A plumber most likely could no repair for the price of a new unit. If you replace with same type unit labor would be minimized if tank can use old bracket and faucet should easily fit old hole - all lines should attach similarly. If it had a good flow when you purchased the unit it is most likely mineral build up. They are similar to a water heater in that heated water sets in a tank and the minerals form in the tank. You can lift the tank off of it's bracket and feel if there is mineral buildup. These tanks are quite light when installed. The mineral build up breaks loose and gets in the line and faucet clogging/slowing flow. A plumber most likely could no repair for the price of a new unit. If you replace with same type unit labor would be minimized if tank can use old bracket and faucet should easily fit old hole... » Read More If it had a good flow when you purchased the unit it is most likely mineral build up. They are similar to a water heater in that heated water sets in a tank and the minerals form in the tank. You can lift the tank off of it's bracket and feel if there is mineral buildup. These tanks are quite light when installed. The mineral build up breaks loose and gets in the line and faucet clogging/slowing flow. A plumber most likely could no repair for the price of a new unit. If you replace with same type unit labor would be minimized if tank can use old bracket and faucet should easily fit old hole - all lines should attach similarly. « Show Less
1543343
You may need to contact the company and ask them. When I first got mind, it did not flow at all so the company sent me a new dispenser (not tank) and then it worked.
625333
I change the water a lot. It's just part of my kitchen routine. I wonder about your water type. We have really good water here but I have been places where the water had a strange taste. I love this dispenser.
463352
I want to say "NO" but it really could be my water supply. The faucet still works, and I love how it looks, but I will be replacing it soon because the buttons to change the water stream no longer work. That in itself is frustrating, we live in the city, have city water and a whole house filter but no water softener. If I had it to do over I would've went with something better.
704208
Besides being poorly designed, it may be clogged with grounds. Mine would dispense slowly and that was the cause.
1188488
I have not had that issue or any other problem with my dispenser, sorry I can't help with your question.
92242
I am glad to see someone else has this problem! I have had mine replaced 4 times! Did you ever get yours working? I had an old model for 10 years that never leaked, so I know what I'm doing. Frustrating.
2199126
You may have a coffee ground stuck in the dispenser. I take the back tank off, and turn it upside down and clean it with a toothbrush when this happens. Rinse well. Good luck!
1203122
I only had this product for one day and returned it. But like any other dispenser you would have to flip the bottle on there and the lid inside the bottle break open to let the water into the dispenser. If you mean that the dispenser leaks water then it maybe defected. I had to return mine because the hot water lever was broken. So I can't say I used it long. I hope this helps.
1584445
I've had my faucet installed since September of last year. I haven't had any issues with it at all and we are always in the kitchen. I would contact the manufacturer as it sounds like a defect in that faucet. Maybe they'd replace it for free? Good luck!
412522
is there water coming out of the spout? is the handle go all the way to the closed position? the valve is probably worn out, there may be an o ring you can replace. I have not seen this problem before and have had mine foe close to 10 years, and I have real good water pressure.. I hope my reply helps.
231014
Hi Sharon, We had that problem 7 months ago. Called Cuisinart and they felt it was black insert which hold the gold filter. Take the black insert out...you'll see on bottom of it there is a gadget that goes up and down...ours stopped going up and down (ha) and the water was not getting thru. If your's is under 3 yrs. they will send you new one. Hope this helps. Pat
2283835
Ours isn't circulating either. We filled to the water line and have a slight bubbling, but it barely works. Suggestions?
1759503
When I bought mine last year I had the same problem. Even level it didn't work. Called company and they sent me two little pieces of PVC pipe that were cut to fit over the places where the water tank nozzles are pushed up and are supposed to empty. Not explaining it well but basically if it won't work after being level, call the company and they can help.
595540
I'm having the same issue. Other than that it's a great faucet.if I get this figured out I will post it. Good luck.
1697834
While I don't have the unit (bought it for a friend), if the item isn't working, and you can't return it - if the item is heating, I'd try to see if "maybe" the water spouts became clogged? If you have no other recourse, you may wish to check with the manufacturer and ask them what they suggest? It may be something as simple as steam-cleaning the machine with something they've found works well?
2134846
sorry, I returned my unit because it was leaking everywhere. I never got any further. Perhaps there's dried soap in the nozzle? try a open paper clip and see if there isn't a clog
1168609
Either you have hard water and need to clean the unit, or possibly something got into the machine. I have taken off the plate on the bottom of the unit (kind of a long triange with 3 screws) this was recommended from one of the critiques I read. I only use bottled distilled water, as our's is so hard, and it will keep the life of the machine extended. Hope this helps.