my health master is not even lighting up. . I press the reset button and nothing is
1534079
Worst customer service imaginable. The bearing burnt out on my pitcher and after 3 months of waiting for a replacement I got yet another post card saying it would be another month delay! This time I canceled the order and put the thing in the recycling pile. It worked well for a year & a half but is louder than a jet engine and makes mush more than a smoothie. You need to add more liquid to make smoothies and that sort of defeats the purpose you get it for in the first place! I'm going back to using my 20 year old 5 speed Kitchen Aid blender on puree setting to make smoothies.
1534080
Getting a replacement may solve an immediate irritation. However, expect it to become a recurrent one. If you could give the company more aggravation from having to replace these than you receive, then I imagine there is some value in returning this product for replacement.
1534081
This is the biggest piece of garbage ever made for the amount of money spent. Not only does it have problems lighting up, but it also leaks when you attempt to juice or make soup. How they are still advertising this piece of garbage is incredible. My advice on this, don't waste your money, also, I hope the attorney generals's office gets involved! This product got $200.00 from me and others!
1534082
It happened to me too. Just call them and they will send you another one with handling fees. Maybe they just start this as life long business to secure their income. The machine is not long lasting, but as long as you paid the handling fees, they will send you another one. What a waste on the raw materials!!!
1534083
How are they still being allowed to advertise this waste of money? Even the ultra bullet works better then this piece of garbage for less. But what was said about the vitamix is true, it does work, and worth the money.
1534084
I recommend strongly that you try to get your money back. My first health master broke and I went to all the trouble to send it back and they sent me a new one. Then after only a short time that one broke also. It is not a good blender and not worth your time or money. I actually bought a Vitamixer from Costco and that was the best investment I made. Do whatever you can to get your money back.
1534085
knock on wood mine lighrs up i do have to press 2 buttons to get it going. I have made great soups! You do need to make certain that you add enough fluids to get the emulsifier to get going. but after all the bad reviews i knwo i have made 10 soups and no probs! running high speed for 10 mins and yummmy!
1534086
Sounds like the motor burnt out due to the faulty bearing under the blender blades.It will be an on going issue. I agree with M. Sloan.
65989
First off, be sure that the batteries are in properly!! I had to replace the batteries in mine and it's very easy to put them in the wrong way so be sure to check polarity. And, when I replaced the batteries, I had the same issue - it wouldn't fire back up so I removed the batteries, reinserted them and it started fine. There's no reset button that I'm aware of....
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
806145
Mine is blank when it is in normal operation. if I press the "peak level" button then It displays -0-
1954916
Mine was dead also, but I took a paperclip opened up and did the reset several times and it worked and it turned back on and is working fine right now.
1851877
I have the same problem. Did you ever solve this. my light wont go off either for the "clean grid" Thanks
1146405
First thing I'd check receptacle for power.Plug in a tester or lamp. If that doesn't work try "reset" button,which should clear all,then input station times,clock etc.
1578639
I've tried everything in the world to reset the light. I've used a paper clip, a toothpick, the tip of a mechanical pencil, whatever would fit in that hole, and it just won't reset. The pre-filter and permanent filter have been cleaned. The company says I can return it at my own expense and get a new one in 2-4 weeks.
498886
You may need to press the button. I thought mine was dead too. But it only appeared to be. Once you press it to your skin it goes on.
217407
When you put in the new batteries did you go to menu/support/new batteries? If not it might help it reset.
705764
Nope. I just took it out and pressed a bunch of buttons and it doesn't glow light up...why are you cooking in the dark..
1556195
This happened to me also. Just press the timer/clock button on the lower left and it should reset properly.
856666
Try to do a manual reset and see if that works first. When you do a manual reset ( see instructions) you can then start over again. This timer/switch isn't at all hard to set. I set mine when I first got it and plugged it in and its been running almost a month now without fail. Hope this helps out.
2219919
You can try a factory reset. Hold down the [CH SET] and [GP SET] buttons at the same time until state indicators blink 3 times in red - green alternately then change to keep lighting (red), release all buttons and the factory reset is complete.
875726
I have never encountered this problem, however a few times I had rub the positive end on my shirt sleeve and then the display appeared. My units do not have a reset button
2012323
you have to reset it . in the booklet it tells the button to push to reset it. i did mine ,but forgot how i did it.
2263440
try hitting the reset button you will need a paper clip to press it in. Don't press to hard that most likely will fix this issue