my battery for this laptop always 0% it refuses to charge how could i solve it i deleated the configuration of the battery and set it up again but its stell refuse to charge??
1531035
I have never encountered this problem. I would send it back and get a replacement
1531036
Hmmm, I have not experienced that in the past 8 months I've had mine. Sounds faulty. Is it still 30 days? Can you return it? Or did you get the extended square trade warranty on it? They would fix it as well. Hope you get your problem fixed!
1531037
You have to go into your control panel and change your power settings, or you may need a new adapter . This happened to me years ago. Check YouTube for solutions
1372842
Verify you are using the properly rated amperage adapter. Verify the battery isn't overheating. Another thing to try is to shut the laptop down then try to charge. I have purchased a number of anker batteries for client's laptops and have had excellent results!!The last thing to verify is that your laptop identifies the battery in the bios if your laptop supports it. Cheers,-IT Ninja
4054
Have a similar problem-battery says charging but us always 0% and I can not unplug without it turning off. Called Asus-surprise they only warrenty the battery for 6 months. Very frustrating.
292901
Had a similar issue; it had to be replaced. Based on what I was told when I called them, the initial batch of these went out with this sort of problem. In my case, while it still worked, it would no longer charge and was not recognized by the computer's USB port (I tried it on several different computers). As I recall, mine did not have a model number on it, which was their indication that it was one of those in the first batch.
458144
Want to know when the battery issue is resolved.The laptop seems great, but the battery work for just one hour instead of 6.5hours and there is a need to resolve this issue as soon as possible.
885537
Hi..... To the best of my memory.... It came about 3/4 charged but it has worked perfectly. I remember that I had to attach it to the laptop to bring it up to 100%. I have not had any problems with it in over a year. I hope that helped you.....Bill
1607641
Most likely a power cord issue. Usually a dying battery would have signs of low storage, instead of suddenly not working, though the port itself may be warped. Try leaving it on the chage an hour then try turning it back on.
1197920
Make sure that you bought the right battery first. Look up what kind of laptop you have usually it is printed on the laptop somewhere. Mine is a toshiba satellite. Then google what kind of battery it takes. Make sure that the battery is properly installed and locked in place(tabs near battery) and that it doesn't wiggle. Next is the charging unit. Make sure that its fully put together and connected to your pc power slot. If the battery is right and the power charging unit is fully conected and still no charge check to see if there is an orange light when you plug in the charger. If there is your prolly have a defective battery and should return it, if not then you prolly need a new charger or internal charger connector(pc end).
1910571
I suggest you contact Amazon or the seller for return instructions. I have had mine since may and have not had any problems. I do no if you leave your laptop plug in alot and leave the battery in it you will over charge the battery and ruin it. Sorry I couldn't be more help.
1550308
I have had mine for over a year and have not had that problem; however, I have seen this issue before, and it is usually a driver problem or battery issue. Try this: http://www.pcworld.com/article/225265/battery_not_charging.html
641667
The battery might just be fully charged. That was the case with mine.Use the battery a bit then plug it back into the charger. Make sure the charger is plugged into the USB port.
2243538
that happened to a battery i bought off another seller. it means it's not compatible with your charger. i went on amazon and bought this battery-- it works fine with my laptop and charger! i suggest either buying another battery that is compatible with your charger (what i did) or buying a charger that is compatible with this battery. good luck!
1411310
Same problem here, my battery seems however not to charge at all. Did you find a solution/problem?thanks!
1948764
First, confirm that this this the correct replacement battery. Second, to be absolutely sure, take your laptop with the old battery down to a computer battery store or someone like Best Buy and have it checked. On my battery, due to the age of the battery, it wouldn't hold a charge any longer than 2-3 hours, so I replaced it. How old is your battery? Best of luck.
1804595
I have the same laptop as you. I bought this battery because of the price and pretty good reviews. I DISAGREE. It will NOT stay connected and it died in record time. Total waste of money.
2143165
That's the same thing that happened to me. The battery's no good. I returned the battery and bought the Toshiba-made battery. It works like a charm. I suggest you do the same.
1546763
If the battery is not charging you either have a problem with your laptop or the battery is defective. Was your battery charging before you replaced it with this new one?