My chairs won't go up and down and there is no black cap to remove. What do I do?
1562161
I had the same problem at first and it was the little black cap on the hydraulic cylinder under the release lever attached to the chair!!!!
1562162
Ronald is right, there are little caps on the cylinder. I have these bar stools for a couple months and love them
1562163
The cap had to be removed before you dropped the seat onto the leg/stool portion. Remove the seat cusion and look for a white cap- it goes into the shaft/leg and may not exactly look like a cap. It has been some time since I put these together so I don't exactly remember. Best of luck.
381975
I had the same issue, but I don't remember how I eventually got them out. See if there is something that needs to be pushed up on the bottom or if the drawer needs to be raised up to be taken out. There was a trick to it--I remember that.
1325167
Turn the big knob on the underside of the chair. Also, the spring loosens up over time.
1248897
It happened to me when I first assembled them because I forgot to remove the black caps, see assembling instruction Ax1. After that, they work perfect. Good luck!
2112501
Make sure the foot bar is not in the down position which is lock and nothing in way of fold areas. My chair has not needed lubricant.
1445563
You have to remove the black caps off the top of the hydraulics before they will raise up and down
177909
There should be a cap about the same diameter as the actual leg of the stool and then there will be another cap inside of that which is not supposed to be removed. It is part of the apparatus that lifts and lowers the seat.
1241
Hi I put them together using the instructions didn't have a problem but after while I had to take it apart and re adjust it. It took a couple of times before I got it right. Take it down and try again make sure when u put the chair on the bar it's lined up properly and if u turn the Chair base over there are bolts try to adjust them. Also when u put the chair on the stand u have to pump it all the way up and then down.
1078705
Here is a link to some instructions that should work for the stool (from another bar stool--from another company). Just be sure to remove the black cap from the hydraulic lift column (not in the instructions), as the stool won't work properly with the cap still attached. I had to use a large pliers to twist it off, as it is pushed on there pretty tightly. I hope this is helpful. http://www.atlanticshopping.co.uk/assembly-of-bar-stools
1644312
Make sue the brakes are on. Then align the holes at 90 degree angle to chair. (The way you'd turn them if patient were getting out of chair). They will snap in like a puzzle then you use the black lever to click them forward
2199489
There is a handle underneath the seat that raises and lowers seat. Try sitting on it when adjusting
976565
You have to do two things. First, make sure the umbrella is not locked open, then remove the little metal caps on the ribs of each metal support. They should just pull of with finger tip pressure. Finally, unscrew the cap at the top of the umbrella and take the black cover off and reinstall the cap. Hope this helps.
1470729
Push forward on the back of the chair until you hear a click and it should fall back. I wouldn't force it but I had to do this pretty firmly. It works similar to those old school (70's) lawn chairs.
32663
Try unscrewing the adjustment entirely...the should be a rubber seal inside in addition to a little plastic ring. See if either of those are mangled and messing with the adjustment.
506652
On the right side of the chair, there is an indentation in the chair with a small handle which you pull up and back. this allows the foot rest to actually ppop up, if you do nit attempt to put your legs on the foot rest to allow it to bring it up gently. i found it extremely difficult to bring the foot rest back into the a"chair position" for the first week or so, but now it is doing just fine.i found no button or lever to cause the foot rest to go back to the original position; it must be pushed back until you hear a 'click'.
1472009
Interestingly enough, I believe I have the same issue. My chair arrived and, after some close examination, I realize that the mechanism inside the hydraulic lift was missing. This may sound silly but, considering that the chair was the perfect time for my counter, I just let it be. I believe there is something salty with the chairs.
1374513
Hi Patricia, Apply pressure to the top (press down firmly and at the same time unlatch). That should do it! Patrick