I received this purchased from you as a gift. It does not work and does not light up.
1539577
If its after ntiak set up check if sound card is good if good back up files then uninstall software then reinstall if that does not work check USB port if not Gemini battery may need to send hardware back.
1539578
I'm not the seller, sorry. I'd suggest looking up some installation guides because it can be a little tricky I had to buy a powered USB hub when I got mine.
830326
I do not know mine never worked it was a nonworking light when it arrived. I sent it back for a refund or a working light.
636550
sorry , I did order the light ,but i didn't have a chance to use it , the light is broke from packing ,i send it back for the refund
2158891
I never got it to work. I tried everything even emailed the seller. He told me to check a few things. None of those things was the problem. We've never gotten it to turn on. Not even when it was new just put of the box.
1175491
Sorry, I bought the light for someone else and I can't get an answer out of them. If it were any other business besides Amazon I'd tell you to buy it anyway and return it later if it doesn't work, but Amazon is a nightmare if you want to return anything. Good luck!
872568
This is not a good item, mine came and the light did not work at all I gotvit for a nightlight for a child, but I did not want to take the time to send back.
385178
This phone doesn't light up. It will only work on speaker. We've changed chords and receivers but nothing has fixed it. Amazon won't take the piece of junk back.Don't buy it.
2235334
Mine too was a gift. I took it out of the box and hide it on a shelf behind a large photo so it got indirect light but they couldn't see it..then wrapped it back in the original box on Christmas Eve to be opened Christmas morning.
1029626
I order one from Amazon and still not able to used since it does not work, I am waiting as it was send to a repair shopto see what the story is.
1264839
It didn't work out of the box it was dead and broken and I sent it as a gift. So embarrassing
1029625
I order one from Amazon and still not able to used since it does not work, I am waiting as it was send to a repair shop to see what the story is.
705764
Nope. I just took it out and pressed a bunch of buttons and it doesn't glow light up...why are you cooking in the dark..
91559
The one I gave as a gift does not snd had never worked. It performs just as your does. My son-in-law fixes it for my granddaughter every time she attempts to use it.
565872
The ball it comes with does not light up. It's just a regular all that does nothing. The lighted balls are sold separately.
1520054
They most likely sent you a faulty one. I received one that didn't turn on as well. I contacted the seller immediately and they sent me a working one.
1209650
The one we received didn't even work to start with. I returned it and bought a different one.
1745901
Swap it out for a new one or call GAME, the mfg to send you a new one. We have found 1 out of 10 don't light up.