For the "Healing People" seller-- do you ship with ice pack? Thanks!
1527103
was not shipped in ice packs and I forgot about that and it being summer and all
36524
Vitamin Discount Center via Amazon ships with ice pack I just emailed them Oct 22 2014
154158
I don't personally ship anything through Amazon because I'm not a seller since using the site. If you mean how did it come when I did buy it via Amazon's service once in the past, I believe I did receive it on dry ice. I know for sure it ensured delivered cold just so you know.
2144664
Dear Kevin, We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival. Please contact us with any additional questions.
1161087
It does not come with it. I contacted them when I ordered it months ago about it and they told me they were taking that part off of their page so not to false advertise but I guess they didn't. Mine just came with the ice pack and the thermometer that is attached on the inside. So it is normal unfortunately because that was one of the main reasons I had ordered it to begin with. Hope this helps.Mandi
1776590
Jessica, We ship this item with a free cold pack, I am not sure about Amazon or other sellers if they do.
1225332
No, mine was shipped to me in box with other items and not cold. Which makes it useless...
153732
Dear Valued Customer, To answer your questions: no, this product is not shipped in Ice and it will take 3-4 business days for delivery from our warehouse to the zip code provided. Thank you and have a great day. DrVita Customer Service
524471
My had an ice pack around it when I ordered it. So maybe you just received a bad one?
22473
I shipped a box to Oregon but I don't recall my mother telling me they came with any sort of cooling pack.....I would hope they would have the foresight to do this (especially since the candy will be going to Texas....in the summer). Your best bet would be to contact the seller and ask them. Wish I could have been more helpful. For what it's worth, my mom's candy arrived safe-and-sound and in perfect, edible condition.
1355401
Hello, We apologize for any inconvenience but we don't currently offer cold pack service. We are able to assure you that the shipping time is not long enough to have a significant impact on the quality of the products. We test our products throughout their shelf life to ensure that they meet the label claims. We ship our products to Arizona to be tested for potency and purity by independent third party labs and the potency is still meeting label claims despite shipment in high temperatures. Since these samples are not refrigerated during shipment, our testing tells us that our supplements withstand heat during shipment without damage to potency. Air is the enemy of potency of products, not heat from sitting in a delivery truck. We ship supplements all over the world to hotter destinations than Florida without concern, as do our competitors. Supplements are shipped via ground in trucks without temperature controls nationwide to local health food stores as well. We hope this information is helpful! If there is anything else we can assist you with, please let us know. Thank you! -Anna H.
2144670
I just received my probiotics from Amazon on 4/13/15. I live in Florida. There was NO ice pack in the shipping.
1072865
No -it didn't come with divider or ice pack and finding the ice pack is difficult. I contacted the company and they sent me a return shipping lable and did a complete refund. We bought something entirely different from Target.
1031644
Hello John! As with most other supplement companies, we do not ship products with a cold/ice pack. Manufacturers are aware that products are not going to be refrigerated 100% of the time during transit, therefore the amount of organisms exceeds the product label claim to ensure that by the time the product gets to you, it will still contain the amount indicated on the label. We hope this information is helpful! Jessi V.
42887
I order mine from a different website. The natural dot com and it's always came with a cold pack.
2144668
There was NO ice pack and mine took 4 days to get here. It clearly states on the bottle, needs refrigeration!
88218
Hello Kristina, No, we do not ship with cold packs. However, the manufacturers are aware that products are not going to be refrigerated 100% of the time, especially with companies having to ship the products, and the bacteria exceed the label claims at the time of manufacture to ensure that the bacterial are still viable and as quoted on the label up until their expiration date. We hope this information is helpful!Best in Health, Jessi V.