Used my Serta King Mattress Pad for 1 season & now one side isnt working,when I switch it on, z controller switches off after 2 sec, any ideas??
369884
You need a new controller and you should call customer service. You can verify this by switching the one that does work with the one that dose not, just unplug both and switch them. I have the same problem after 2 or 3 days and I have one being shipped to me. As I read other reviews, others encountered the same.
1562226
We experienced the same problem after 3 months of use. When we called Serta about the problem, they sent us a replacement at no charge -- the replacement has been working fine now for over six months.
1562227
My controller also broke after one season. It would go on for a few seconds and then turn itself off. I called Serta to purchase another controller, but they gave me the number of Perfect Fit, since they are the ones who manufacture it. Too many people have had the exact same problem with the controller of this otherwise nice mattress pad. Save yourself a lot of trouble and get a different brand.
974948
You may have to use a different controller to see if that one is the problem. I had to switch controllers as one was broken.
2118969
I'm surprised you're searching for new pads...My steamer didn't work long enough for me to go through the first set of pads. Tried taking it apart to fix it, but everything is welded in such a way...it's not worth buying.
921712
I also had this happen after months of use and thought I'd just used it to death. I came back to buy another one and tried this and it is working perfectly again! Just unplug everything. I let it sit for about 15 minutes (plugging it back in immediately did not work) and then plugged in the pad, and plugged the pad into the wall. No more blinking light, it turned right on and started heating up right away. Thanks for this tip! Hopefully it can help someone else, too!
783626
The pad has no temp control. It is either on or off. A rheostat might work.
694531
It is most likely due to a short in the connection where the pad wires plugs into the unit, or the wires themselve have a break in one of the two lines. Either way it's defective and should be sent back.
107442
Hi, i have purchased the same table warmer back in August and it still working. Manual says safety feature that will prevent heating in an unsafe condition and will read "F" when in that mode. Turn control off and check the engagement of the cord to the pad. If "F" still appears when you turn it back on then a failure has occurred and the pad should not be used.
714523
it may have too much dust on it to stick. clean the pad with a little soap and water and try it again
91531
It appears you bought a defective mattress. Suggestion: Notify Amazon that you want a refund or a replacement.
765592
Hello, did you have any luck getting a replacement pad through the warranty? Wondering if it's worth it or not to contact. Thank you!
107441
Make sure the power cable is fully plugged in to the pad. This fixed my "F" on the temperature control. Hope it works for you!
75938
Easy fix man. Contact Genius GX-Gaming tell them the problem, show your reciept from amazon and they will send you a replacement control module (the thing you plug all your cords in) :)
1843010
Try unplugging the controller from ps3 and then wait 5 mins if that don't work you fried the charging hold you might need to get another one don't overcharge this controller 3 hours is enought time for this controller
2024538
There are two controllers. They work pretty well. Fun fact: we just put ours back on our bed for the cold season coming up and realized that we had set the controllers on the wrong side. My side was really cold and hers was really hot. I kept turning mine up and it wouldn't get any warmer and she kept trying to turn hers off and couldn't get it any cooler. Glad we figured that out :)Seriously though, we love this thing. We live in Maine along the coast, and being able to turn this on an hour before we go to bed and find a toasty mattress instead of a block of ice is amazing.
891618
I have the same problem with mine. Had them both for quite a while now. Since i have 4 controllers, i have 2 charging docks. It only happens on the bottom charging station. Not sure why but it does. Finding the sweet spot is no longer worth it. Sorry i can't tell you more, hopefully soon i can find out why.
2007012
Have you put it in the dryer? I lost one of my best heating pads that way. The only thing that I can recommend is to do what you are already doing and making sure that your contacts at the heating pad are making contact. I ran into a problem like this and had to unplug it from the wall and at the heating pad also, and then making sure everything was making good contact before I plugged it back into the wall. Let me know how it goes, good luck. I have not had this problem with this item as a constant.
1147982
I plugged it into a Visual Land Connect and the D-Pad and left stick work, but all of the buttons appear to be Enter or Backspace by default. Haven't figured out how to change that yet.