What about the "residue" that several people have reported. Is there anything that can be done about that?
1555798
My molds also have the flakes/residue some others have reported. I've washed the molds before and after each use, but also tried not washing them in case it was my soap. I've tried rising them in hot water alone as well. I've tried using tap water, filtered water, and bottled water but the residue still appears.
1555799
I just bought these recently & I have seen no residue. I seen those reviews as well so not sure why some have the residue. I've used both cold/hot water from the sink, no residue.
1555800
I haven't noticed any residue either. I wash them after every use, so haven't had any problems. Hope that help!
1555801
Mine have "flakes" that appear on the surface of my drink if I don't wash the ice ball off before using it. I have run the molds through the dishwasher several times, washed in hot water by hand, used vinegar to wash, towel dried them and let them air dry, used tap water, filtered water and bottled water. Nothing works. The ice from my freezer does not have this issue, so it must be the ice balls. I wish I had gone with a different brand.
1555802
What residue ? Never saw any. The ice balls do tend to splinter or crack too easily, but then so do ice cubes.
1555803
I'm also seeing these flake residues. Will try putting molds in dishwasher...
1949507
Mine is not leaving any residue yet, but have only been using it for 6 weeks. At this point in time based on how it has performed I would recommend this product. I would purchase again.
1738706
I would advise you to contact the company and inform them about this concern. They should be able to rearrange this circumstance.
120300
My question is what kind of food residue, how long has the residue been on and what is the item the residue is on. I found it to polish my kitchen appliances, but can not provide the answer to your question.
937401
This may be normal. Instructions say to clean out after use. Ours collects a bit of residue I attribute to normal operation.
851385
I would contact the seller. They may have already had customers complain about this problem and instituted a protocol as a result.
797855
Mine did not have any residue on it. We have used it over 2 months. No residue seen.
632632
This is just residue from the water. Wiping it out occasionally with a "magic eraser" type pad works really well to remove.
291948
I have never noticed a residue. There is a mist that comes out of the device, so you should be careful about placing the diffuser directly on delicate wood.
1988097
None that I know of. Maybe third party but why would you? If you have this much concern for the product consider something else.
1125307
I am unsure about that. I would contact manufacturer and ask them to be on safe side.
678200
That is something I have not observed. If it is something you can document, take a picture. If it doesn't go away, follow the instructions for removal and return for replacement.
2209964
There may have been a sticker there that was removed. Several people complained about not being able to remove the stickers and residue. Perhaps someone returned it.
1986898
Good question ... I also get a powdery residue all over the molds from time to time, I was puzzled but assumed it was the hardness of our water. This company is totally non-responsive even though they claim to want feedback.
1518480
Mine were fine, but you can try wiping them or after a while the powder will go away.I don't think you have anything to worry about.
98286
If it was washed in the dishwasher, the detergent may have caused the residue.
1373065
We haven 't had that issue. the adhesive is light enough for one wear, doesn't leave a residue. they can be used more than once but adhesive is less. they are a great value and work well