There seems to be a theme about poor packaging and damage to this product. Has that issue been fixed? I'm concerned that I will be dissatisfied & end up returning it. I don't want THAT hassle. There seems to be a theme about poor packaging and damage to this product. Has that issue been fixed? I'm concerned that I will be dissatisfied & end up returning it. I don't want... » Read More There seems to be a theme about poor packaging and damage to this product. Has that issue been fixed? I'm concerned that I will be dissatisfied & end up returning it. I don't want THAT hassle. « Show Less
1540605
I don't have an answer to this, but I will say that the company was very helpful and quick sending replacement chairs for the damaged ones we had. We didn't have to send back the broken ones.
1540606
When I purchased this item, it was packaged very securely and nothing arrived damaged.
846222
I have had no problems with mine. I would send it back to the people I bought it from.
878375
No the packing issue was still present when I received mine.....The trucking company basically tossed it off the truck without even telling me....Th cardboard was basically disintegrated and all that was left was the 2 nylon straps holding the pieces together...I opened what was left and put it together and partner I will tell you it is so worth it...no damage and a great sturdy table that I use constantly....the price is what intrigued me.....I am a chef and put it in my outdoor kitchen...just perfect....I would say take the chance...you know amazon will stand behind it if damaged No the packing issue was still present when I received mine.....The trucking company basically tossed it off the truck without even telling me....Th cardboard was basically disintegrated and all that was left was the 2 nylon straps holding the pieces together...I opened what was left and put it together and partner I will tell you it is so worth it...no damage and a great sturdy table that I use constantly....the price is what intrigued me.....I am a chef and put it in my outdoor kitchen...just perfect....I would say take the chance...you know amazon will stand behind it... » Read More No the packing issue was still present when I received mine.....The trucking company basically tossed it off the truck without even telling me....Th cardboard was basically disintegrated and all that was left was the 2 nylon straps holding the pieces together...I opened what was left and put it together and partner I will tell you it is so worth it...no damage and a great sturdy table that I use constantly....the price is what intrigued me.....I am a chef and put it in my outdoor kitchen...just perfect....I would say take the chance...you know amazon will stand behind it if damaged « Show Less
367424
I can't remember the answer to that. I had bought it for a gift for my son. He returned the first one because it was badly damaged. It looked like the damage was done after the table was in the package. The second one arrived also badly damaged and was also returned. Obviously there was no reason to send for another. I see from the other two reviews here that these were also returned because they were damaged. Surely that is too much of a co-incidence????
764993
Thank you for your question. I am not entirely clear on the nature of the question; however, if you are asking about the possibility of the item arriving in anything less than mint condition then please be advised that we cannot force the postal service to handle every package properly -- damage does occur on occasion. Still, we have a success rate of over 99% for items arriving as described. We ship the item in a sturdy cardboard shipping tube that should protect it sufficiently while the package is in transit. In cases where an item arrives damaged, we generally ask the buyer to provide us with a digital picture of the item and the shipping container so that we can confirm the damage. Once this has been taken care of, we generally send a free replacement if we have ne in stock or issue a full refund for the order if we do not. Please let me know if I can assist you with anything else. Thanks Matt Bananaroad
1624853
They are not all good, the last one I got is excellent, the previous one was very weak, faded looking print and was really not good, I do believe they will give you a refund, for the most part I've had a lot more that were good than bad, I've really only had one that I considered truly bad.
1630353
I bought this about 3 months ago and only 1 of the colors was superficially damaged, and I bought this from central América, so I'm pretty satisfied with the packing.I hope this helps :-)
2279481
I didn't have any problem with mine but maybe they rushed a bunch of defective ones out for Christmas.Amazon has a really handy return policy, though, if you have a printer. Keep the Amazon box the thing came in and if there's a problem with it you can print out a "postage due" sheet, tape it to the box and ship it right back at no cost. I did this once when I accidentally ordered 2 of something I only wanted 1 of and thought that was a nice way to handle returns.
1031589
Yeah. I would say problem. Mine was completely intact. You're going to be shooting it all up anyway so some people would probably be ok with it but since they will literally come to your house and pick up a return I would send it back. Mine looked just like the picture.
1457205
If damage occurs during shipping in USA would be coming. But if it happens from USA to destination outside USA site, it would be by the company conveying that shipment. It is my personal opinion. Best regards
282693
hi I have not come across any problem so far. All I can say is that I am happy with my purchase.
717615
The bar was shipped to us by a semi truck company hired by the online store. I just don't think it was packaged well. When it arrived the platform it was sitting on was all busted. I would check w the store who u are buying this bar from and let them know u are concerned about the packaging and want to make sure it's well cushioned You can tell them u have read that there are complaints about careless packaging. This is a nice bar and it would be frustrating if something on the bar is broken due to poor packaging.
1783784
Since I returned it to a packaging problem by the manufacturer, I don't know.
2136548
ha, mine was similar to yours, but they are simple items that don't have any breakable parts so it didn't bother me. They were all in good shape when i opened the box. But I would agree the packaging was a little crude.
2243535
Yes , I got also same thing happen .i were wondering .its not should not be .i want to return that .its seems like not good at all.
1412672
I just got mine today. The Backrest Board has a small tear above the embroidered company logo which was sealed with heat-glue. I am going to contact the Manufacturer tomorrow to have it replaced. There were scratches and scuff marks towards the top of both (left and right) upright beams where a person would set a barbell; It's possible someone owned this before me and returned it. I was impressed with the packaging; Everything came in its own plastic bag; But perhaps thicker plastic would do a better job (if the scratches and scuffs were from transport). Everything 'else' looks brand new.
260474
Depending on who you bought it from, the seller should have a return policy of some sort. The reputable sellers will cover shipping if the product is defective, though they're not technically obligated to do so. Have you contacted them to ask?