I already bought. How do you push the top part into the bottom? I am not that strong & cannot get it to go at all. Thanks!
1559868
I had the same problem. I gave upThen one day I tried again and pushed and it worked it was a little miracle
1732381
Try putting it in upside down from the way the instructions say I put it the way it said at first and it would slide out from bottom, but I flipped and now it's great, and it will need a nice hard push for it to click so don't be afraid, but don't exaggerate on the force to get it to click.
1465185
I had the very same problem but the answer is quite simple. The whole top lifts off. Good luck!
682362
I was struggling too. And then my boyfriend just banged it on, it just pushes on in two places. I thought it might break, but it didn't. He used his body weight and just pushed down really hard. It works very well and looks nice, I like it. But yeah, you have to sort of have to give a big push to get the lid to snap on in the first place.
2271268
You have to push down hard and turn as the same time. It took me a while because I was afraid I would break it. It gets easier the more it is used.
2067288
I just pushed it in. There is some resistance which makes you feel like it is not supposed to be forced in but a hard push should do.
1374513
Hi Patricia, Apply pressure to the top (press down firmly and at the same time unlatch). That should do it! Patrick
1260218
press gently on the top ..i love it...could crack the bottom very easily ..treat with care
810857
I was having this issue too. I thought I had a defective piece and was about to send it back, but thought I'd call the company first. I got through to a rep almost immediately and she made me do the same thing I was doing before but somehow it worked. To summarize: 1. Push the green cartridge away from the top, towards the cup. 2. Hold the bottom part on the floor, line the top with the bottom and push the top part in really, really hard. If you are able to pull them apart with your hands, then it's not hard enough. I really had to use my full body weight to push it in. 3. Slide the green cartridge into the joint and you are good to go. The rep told me that normally you don't need to use that much force, but with some of the pieces, the assembly is not perfect and needs a lot of force. Hope that helps.
1387164
try "jiggling" the bottom metal piece while you're tightening it. also, hand-tightening is not enough...you should be using a wrench or ratchet
1402028
Pull up the sides til they snap in place. Then push down in the middle. Really sime and quick. We love it
1385232
Lift up on the bottom red handle. Pull up the sides to a semi locked position, then push down the bottom. That should lock the sides
1977243
Lol! U have 2 actually Push that circle part up in the middle. There's a video that shows u how, it's Really easy tho once u get it.
193305
Thanks SirBrad... I was having problems extending the bottom as well. Your suggestion helped me a lot. It's a pity they didn't specify this in the instructions.
2063620
I think they need to include instructions. Agree that you can't push the thing up from the bottom. I just use the top and push hard. In the old days you used to be able to push up from the bottom. That seems to work.
1206821
I push it through the base using a fingernail or the bit that is currently removed, from top to bottom.EDIT: I see from the earlier replies I have been doing it wrong. :)
975501
I gave to someone as a gift so I dk, but usually those type slide out the top..try using your fingers to slide it up or to side..