Where do I put the support pole?? The instructions don't even mention it.
1564610
It runs along the top portion of the roof on the back section to support it. There are two small fabric flaps in the inside of the house that hold it.
1852743
I think it comes with different mounting brackets. I used mine on an old pole. I wish I could be more help, but I don't remember the brackets.
573451
Mine didn't have instructions either. However, as long as you have all of the brackets (mine did NOT) then you can figure it out easily. Perhaps, like mine, yours is missing a bracket. If that is the case, what I did was contact amazon who had one sent to me from the manufacturer. I hope this helps.
641885
You will need a stand. Mine is installed through a hole in a round patio table and the pole sits in a stand on the floor. Hope this helps.
1077446
Oooh, it appears they made a mistake. There should be a part (coupler, I think they call it) that is fixed around the pole in order for the "cone" not to slide down the pole: tehn you fold closed the cone over the coupler--on which it rests and holds. If the coupler (with its screws) was not in the package, you should complain and have the whole thing replaced or have them ship to you the missing part. Good luck!
775273
It's actually just sitting in my room. I was trying to get someone to install it but no one wanted to touch it with a ten foot pole because they didn't want to mess anything up. I doubt ill find someone
1742088
Patience, keep trying. The support should be at a 45 degree angle when affixed to the wall bracket. We all had problems with this setup. Refer to the manual that came with the phone. Assemble the support to the all bracket before fastening it to the wall, then, when you see how it's done, screw the bracket to the wall and snap the support in it, or assemble the whole thing first and then attach it to the wall. It's not at all intuitive
2160438
We had ours installed and he did install it with addtional supports but I not sure what they were or where he added them. Sorry I could not be of more help. I can tell you it looks good and hopefully we will get some use out of it next year.
1929979
I will have an adapter that you can use regardless the pole diameter and you don't have to climb and it's mount on the side directly above the flag. Give me 24 hours and I will have on the market! You can see the picture on the customer images, the second on the left all the way to the 2nd row from the bottom!
1465326
Just press both sides of the plastic cover to it. I have this pole and it works pertly to me!!
1166192
You have to tighten the set screw in the bottom of the pole to make it stationary before you can get it to loosen up. Then I used a pipe wrench to unscrew the top. The wrench they send is kind of useless
1493671
Funny! I tried it a for awhile, it did not work. Went back to it, it did not work. Finally I figured it out. Have you figured it out yet? A couple of things: 1) the pole pulls out to be longer. It should be as tall as you are. 2) it seems like it does not fit in hole. But, you have to push hard. 3) Look at picture on box. The parts will actually end up looking like the picture. (Smile)
1582295
The pole is not included. This only comes with one bracket and clip. You would need to buy two separate brackets and one pole.
112091
Hello Patty,The directions should have been affixed to the outside of the box. I will be glad to upload a set of instructions.Many thanks,Heather
1040718
I have mine in the middle of pole, but they have figured out how to jump above it to the feeders. You probably should just experiment with it. Something I read place a shower rod cover over the pole. I have not done this yet, but plan too.
662409
You probably have them in the wrong order. Maybe you attached the plastic head to the wrong pole. I was a little confused so I lined them up before putting the head on to make sure I had the right one. Instructions left a lot to be desired as well as the poles should have been marked A - top, B - middle and C - end.
1722836
No worries, I didn't even use the instructions and I am mechanically challenged, so you should be fine. You put all of your poles together with the twist out part on the top. Put a rubber ring on the pole first then a metal ring, then the basket. Your rubber ring slides into the metal ring and the metal ring slides into the basket holding it in place, so just make sure you have the lowes basket on the pole first then work your way to the top basket repeating the above process. When you place the pole in your shower or wherever you want it, just place it in the corner of your area and twist the top of your pole to tighten it against the floor and the ceiling to hold it in place. Good luck! No worries, I didn't even use the instructions and I am mechanically challenged, so you should be fine. You put all of your poles together with the twist out part on the top. Put a rubber ring on the pole first then a metal ring, then the basket. Your rubber ring slides into the metal ring and the metal ring slides into the basket holding it in place, so just make sure you have the lowes basket on the pole first then work your way to the top basket repeating the above process. When you place the pole in your shower or wherever you want it, just place it in the corner of your area and twist... » Read More No worries, I didn't even use the instructions and I am mechanically challenged, so you should be fine. You put all of your poles together with the twist out part on the top. Put a rubber ring on the pole first then a metal ring, then the basket. Your rubber ring slides into the metal ring and the metal ring slides into the basket holding it in place, so just make sure you have the lowes basket on the pole first then work your way to the top basket repeating the above process. When you place the pole in your shower or wherever you want it, just place it in the corner of your area and twist the top of your pole to tighten it against the floor and the ceiling to hold it in place. Good luck! « Show Less