When I connected it to the tap in the garden water is coming out of the joints, do I have to do anything else or is this one faulty?
1528899
If your hose connection washers are relatively fresh [pliable] and the connection is tight [pressure against the washers, achieved best by a 1/4 turn past finger tight with hose pliers- expandable locking jaw] then you should have very little leakage. If hose collar (rotating connector with internal threads) is badly warped, damaged or bent, try forming to correct shape and using Teflon Thread Tape to seal against leaks. Replacement hose washers are relatively cheap, often sold in sheets of 20 or so, also individually, at any good garden/outdoor shop.
1528900
If your hose connection washers are relatively fresh [pliable] and the connection is tight [pressure against the washers, achieved best by a 1/4 turn past finger tight with hose pliers- expandable locking jaw] then you should have very little leakage. If hose collar (rotating connector with internal threads) is badly warped, damaged or bent, try forming to correct shape and using Teflon Thread Tape to seal against leaks.Replacement hose washers are relatively cheap, often sold in sheets of 20 or so, also individually, at any good garden/outdoor shop.
1528901
In mine, the rubber washer was not fully inside the female end, and water came out there, but the fix was easy. That is the usual place for leaks - at the connection points.
1528902
Do you have good, new washers in both sides of the brass connector? Also, I am a 70 year old woman and I keep plyers handy to turn the small on / off taps as I have a little arthur in my hands.
1528903
I have not had such a problem. Be certain that one handle is fully open, the other fully closed and the rubber washers fully seated. Good luck!
2277659
If it's brand new, it may not be broken. You likely have too much water in the basin. Remove the tank, empty the basin, replace the tank, try again.
554558
I make sure the water is turned off and spray the hose until the water pressure is gone. Push forward on the connector and at the same time pull back on the connector release. Using both hand will make it easier to remove.
308798
Sounds like you got a defective one. Mine was easy to swap out, no issues. I made sure the center post was properly inserted into the bottom of the valve. I swapped out my old one because it was doing the same thing, letting water out of the waste when in filter mode. It seemed to be related to the lack of spring tension keeping the handle down vs anything else. Good luck.
1492132
I had the exact same issue with mine. Make sure the quick disconnect is seated properly and the hoses aren't kinked. Also, taking out some of the sponges helps a little and increases the flow. That worked for me for a little bit. I eventually filed a warranty claim and within a few days API had sent me a brand new one and it has never leaked. You may need to do the same.
1818604
I had the same problem!! The spigot stopped working, it would just make a clicking sound. Switch to shower and try it. For some reason that seems to reboot the system. I have to do this almost every time I use the dang thing. It is our cabin water pump/heater so lots of use and frustration. I wish I had my Coleman back! Anyway, try switching settings... Perhaps shut it down first. Good luck!
1168609
Either you have hard water and need to clean the unit, or possibly something got into the machine. I have taken off the plate on the bottom of the unit (kind of a long triange with 3 screws) this was recommended from one of the critiques I read. I only use bottled distilled water, as our's is so hard, and it will keep the life of the machine extended. Hope this helps.
1375757
Eddie make sure you remove the tiny plastic part from the water connection on the faucet. You can't connect to your source line with it in.
227489
there is a plastic insert in the hose which regulates the flow of the water . maybe it has something blocking the flow . take that plastic insert out . maybe that might fix your problem
2185529
Sounds like you have a problem with your hose. I would just replace the hose and it should work fine.
977885
I had a similar problem. The water was picking up a rubbery taste from the tank (inside the tank is a rubber balloon like bladder that stores the water). Usually this is filtered out by the Stage 4 mechanism, but the wiring I did bypassed the Stage 4 - so I had to add a polishing filter right out to the tap.
1520353
Hey Dennis I have not had this problem however if you are or they are not using the water that is being filtered and stored in the reservoir then they maybe the issue! I have been in the habit of pulling all the filtered water out once a month to ensure water quality! Simply let the faucet run until empty ! By the way if you have a older unit with out the pressure switch for the light that could be the problem they have offered a fix to that problem and is available from ispring! Richard
912528
Mine is also starting to leak at a couple of the joints. I am not sure what to do but am considering buying that silicon water proofing spray to see if that helps
1409989
Hi George,I would first check the pressure in the holding tank to make sure it is correct.Have seen where water will come out fast but trickle off quickly and this is sometimes the problem.
1250253
Did you remove the water filter from the Sun Joe, use needle nose plier pull that little white plastic out before you connect the new fitting, the reason it leaked bad because the new fitting already has the water filter. I has same that problem ,so after I pull that water filter from Sun Joe out, it worked good , just very little leak, I used teflon thread , no more leaks.
2215302
I doubt it is the sprinkler. It could be a small piece of debris that it keeping it from completing it's pattern. If it continues after you have cleaned it well, contact Gilmour. They are very proud of their products and are guaranteed for life. Did you also check the ring and parts thoroughly to make sure nothing is broken? Hopefully, you saved boxes with the instructions on it. Please stop worrying. Gilmour will take care of it by sending you new ones if these are defective and they do not ask for the return of the old ones. After checking everything and it's fine, try a soak in a vinegar/water solution. We can have hard water that causes problems although it has never happened to me and make sure you have enough water pressure so that it can complete it's pattern. You can contact Gilmour at www.gilmour.com. They have a form for you to fill out and a toll free number to ask questions.
1409908
You may need to backwash. There may also be something (leaf, etc.) caught somewhere in the hose. Good luck!