The screen is blank, but the tablet charged and on. Does anyone have any recommendations of how to fix it or what to do? Thanks!
1544647
It might be that there is a glitch in the battery. while on if you hold the on button and can get any screen to come up then turning it on and off could jump it out of being stuck, however if that doesn't work it needs to be sent in to take battery out to disengage it.
646881
I had an extremely similar issue a few months back--unfortunately I had to mail my tablet in for repair. it's been wonderful since. As long as you still have the original box you can call them and they'll take care of it free of charge. I don't think it's the charger though.
1434874
It may only be the charger. The charger is pretty common on a lot of models. If you know a friend or someone, get them to plug their's into your tablet. If it falls out then it probably the insert where you plug it in gone bad. I had two of these models and one completely locked up. The other one is doing fine. If another charger plug in falls out then yes it is the tablet. Not sure if it would be worth fixing because of the cost.
822431
try reseting it... if it doesn't work then it might be a problem with the device.
1834259
what you should do is,,1. un-plug it and reboot ur tablet,,2. turned the power off,,wwait about 5mins ,, 3. power up ur tablet ,,if not fully charge ,,4, plug the charge in ,,and see the indicator ,,should show charging sign,,5. if it doesn't it mean ur charging port is defected !! 6. the charging port is very sensitive ,,by forcing and wiggling it a lot ,,you may have damage the charging port ,,
1117106
I would go to"about your tablet" on the setting screen and do a"factory reset" or check the little manual for instructions.
397481
Try to reset the tablet back to it's original "out of box" configuration. You'll have to download all your personal apps again, but that's your best shot.
1721628
Try the reset button on the back. These tablets are pretty terrible. All kinds of problems with ours. Good luck
984305
the screen after fixed on tablet dose not work at all it was not responding to finger touch .
2214556
Sorry to hear you are having this issue. So the display is not working at all? No blue light? If so, there is definitely something wrong. I will send you a message to discuss replacement.
150060
As for my experience my tablet stopped working completely after a few weeks or so. Same type of problem. It worked fine one day and the next day nothing. I returned mine because it stopped working without reason. Amazon took full responsibility in its return and it was easy. They refunded my charge card amount as well. Sorry about your problem.
2277516
i had that problem which also led to a dead tablet. return it before your 30 days are up.
240154
Did a pin in the hole reset the tab? If it did you would know. The other thing you could try is letting the battery die completely then fully charge it.
1573061
I would say definitely it is one of 2 issues. 1) Your battery is defective and needs replaced. Since it is only a month old, it'll still be under warranty, so should be a simple matter. 2) You have an application that is constantly using resources and is depleting your battery. Charge your battery to 100% and then check your Task Manager to see what is running.Good luck. These machines are really great, and are a superb balance between super slim laptop and tablet.
356518
Make sure the keyboard is on and charged. i did not have any other steps other thanpairing with mine.
1993345
I experienced the same issue from time. It sometimes worked when I use the brutal force to connect the keyboard and the tablet. After a while the tablet was damaged by that. The screen has a vertical black area above the connection port. My suggestion is not to use the keyboard at all. Just return it.
1489024
Hi Carlos!I really have to dissapoint you but it fails me since the first time. I let it charging like 12hrs and it didn't take charged. When i tried to use it did not turn on. Letting plugged the powerd cord it start; when unplug turns off. I tell Amazon's customer service my problem and they told to return it and full refund.That tablet is a crap!!!