I purchased this case about a year ago. The keyboard no longer works. Do you have any reccomendations?
1563251
Have you tried re-syncing it? When I initially bought it, I had some trouble with it not responding. That seemed to "fix" the problem.
1394110
You should contact Kanex support if your keyboard is still under warranty they may replace it.
419599
I got a keyboard case as well for mine and its regular USB, it doesn't work at all, got an adapter to put it on the micro USB space, still nothing. I use my old desktop wireless keyboard, and it works in the USB slot unless charger is hooked up, then it types like ten of one letter, or misses other letters.
539214
I can't tell for sure if you can or cannot, but I had to ship mine to them to get it fixed. It took so long that I had to buy another keyboard. It's been working fine since I got it back. I'd say send it to them just so you are covered in case it never works again. I believe if you try fixing it, you may be stuck with a broken item that cannot be returned because you tempered with it. Just my $0.02 :)
340517
Hi I purchased two of these for family members and they both say the keyboard works great and they aren't having any issues. I believe yours may be defective.
1011275
I purchased the same keyboard and ended up giving up on it. I had nothing but problems with the keyboard. I ended up going with the Logitech Bluetooth keyboard. It's much better. If you're still within the period when you can return the keyboard for a refund, I recommend doing so.
257176
Has anyone had problems with the keyboard "sticking" on the last letter you typed? (Like thisssssssss)? It also will not do an upper case I--this just started today. Am wondering if I need to return this.
183345
I would suggest contacting the manufacturer. They were very helpful in providing me with another keyboard.
296466
I'm looking for a case for the same Hannspree tablet also. Please let us know how it works out. I don't really need the keyboard but it looks like a decent case, with good reviews.
1200279
I agree with what others have said. It's a near perfect keyboard case but mine too cracked by the on/off tab, rendering it useless. I had to return mine, thank you Amazon.
864499
I've never had a problem. The keyboard fits right inside the case perfectly. And for the price it's perfect.
494790
I have buttons that keep popping off the top row. I advise you to save up and buy a better quality keyboard. That's what I am doing.
2141594
I'm sorry, I didn't realize that post was still up.I sold the keyboard quite a while ago. However, there was no warranty so I guess it wouldn't have mattered either way :)Good luck!
2157672
Hi I am NOT the seller the product, I just posted a review. I would recommend that you ask the seller of the keyboard
744983
Although my keyboard worked perfect from the start,sounds like yours is defective. I would return it if i were you. Sorry you had a bad experience.
2022583
It sounds as if it has failed. It is just a standard keyboard. Mine was a gift so I don't actually use it. The person I gave it to loves it.
1626933
clamcase now has improved models so the cracking issue has been resolved, I think. I own two keyboards, one cracked some time mid last year, but the newer one I got towards the end of the year is fine.