Is the continer where the water resevoir is store sold separately somewhere? Mine has water mold that I cannot clean!
1530606
I do not know the answer to your question as I have had that problem. You might go back to the manufacturer and ask them and they do stand behind their product.
1530607
No, this one doesn't have separate water reservoir and not mold inside the devise either.
1530608
I don't know the answer, but I suggest you contact the manufacturer, ToiletTree Products, Inc. 517 Rt. 9W North, Upper Nyack, NY 10960. I'm sure they can help you. You can probably find them on the web. My other suggestion is that you soak the water reservoir in hot water and bleach. That will kill the mold and it will be good as new. Finally, I suggest you remove the reservoir from the unit after each use and make sure it's empty, then dry both parts. That should prevent mold from returning.
1530609
Have you tried a bleach product? I rinse mine out and then leave the filling port open. I have not had a problem.
2027215
Mine is the same as everyone else's! HeeHee! I'll just add a tip to use distilled water in it, so you don't get a buildup of stuff inside, because it's not terribly easy to clean. I have two, both are working great, and I would buy again.
168697
I didn't receive a cleaning piece with mine. I just take it apart and clean it with running water or a tooth brush.
719618
I would never buy one again. Definitely buyers remorse. I accidentally cracked the water inlet, and sent the company a check for the new part. After a Month or two (I broke it in the fall while putting it away) I realized I never received the part. I called the company line would just kept ringing never any answers. I emailed multiple times same thing no response. Canceled the check but never know we if it made it there or not. That was a few years back. Still no answer from them. They were out of New Jersey at the time. Mike
973717
I've had mine for about 6 months as well and have not seen mold growing in it or on it. I think it's best to leave it out to dry and not let it sit in water after use.
1174651
We had the same situation. We bought this tub (nice tub) expecting to be able to immediately order a spare filter for swapping out and using the tub nonstop. I had to take the numbers right off of the filter and do an internet search. They are a common filter and on the low end of price :-) I don't have the numbers written down to give you but when I did the search I remember I found it very quickly from multiple spa and hot tub suppliers. If you have any hot tub stores near you I assume they probably have one on the shelf. Enjoy!
98003
They sell replacements at Tomy.com. It is listed for a differently named, although identical tub by the same manufacturer. When you go to the website, look under brands, go to First Years, and then Bath Replacement Parts.
2124770
It does not come in the box that is shown in the ad !!! There are 2 panels and SOME hardware to connect them. Depending on how your circulate the water through these panels you are bound to make a trip to the hardware store.
1113233
The base unit is all one piece - no separate tray. I clean mine off in the bathtub and rinse water through the holes into the bottom of the tray and let it run out the drain after I empty it into the toilet. I wash the pad in my washer, no dryer. It has worked very well.
2068227
I think there's a plug at the bottom to let the internal water out. You'll have to look and see if it's there. I remember looking for the same thing. The manual is not at all clear on this.
819092
Not sure where you can get the insert separately, but if the water can drip out effectively I doubt you need it.
857043
No...it is all one piece with the cannister. I just add dish soap and water and clean it after use, without submerging the base. It's warm, so it dries fast.
1589387
Yes there was a sponge included with mine. It is probably simple to cut one that would fit - .its kind of thin though. But why should you have to do that. They owe you a sponge. Contact them . Once you get the sponge, the humidifier works pretty well, but you have to check it - depending on how heated your apartment is - to make sure it hasn't dried out .
715675
Call Aroma thay will mail it to you. I lost the little clear plastic cup that catches the water & I ordered another one from Aroma for about $700 & got it in the mail in 4 days.
2233238
I wouldn't buy used. You don't know how it's been stored or anything. Dry rot, mold, leaks, who knows? Maybe if the seller guarantees it....
1171170
i/m a customer too...no i haven't bought this product, i can get the replacement fr $30-35 at Bed Bath and Beyond with their 20% discount and they take the empty away... check if you have a 60L or 130L,,,BBB has both
747457
Hi Venice23, Thank you for your questions; Do I need to purchase any other parts to install this product? NO, we provide all the necessary accessories for installation of the linear drain Is there a warranty? YES, from defects and against water damage Does the center lift out for cleaning? YES, the center easily lifts out to give you access for cleaning Please let us know if you require additional information Happy Holidays