Did anyone have problems with the foot press not working when stepping on it and the bobbin not winding when turning on?
1559568
No, I had no problem with the foot press or the bobbin. Try redoing the bobbin it may be in wrong since that happens at times.
1207873
We had a similar problem. There was a slippage inside. I am not sure what was done to it, but it is working now. Ours happen when it was brand new. We thought something got knocked loose during shipping
544937
I saw those issues posted too. I got mine anyway and did not have that problem. I love mine. Love! The legs have very shallow holes though. And anytime I move any piece, I move it with care. (someone lifting on both ends). Just in case I also put 3m soft stickers on the bottom of the legs as it is on hard wood floors and now if they get slid a bit one way or another I dont worry about having as much pressure on the legs.
1322441
Try turning the set screw to the left. It may be a left-hand thread. Otherwise spray it screw with a small amount of WD40 or similar lubricant. You should be able to reposition the foot without a wrench. Check the accompaning document and/or call HUGO
1191510
Does your thread break at the needle, have you tried different thread, or is it the bobbins, I would try a different bobbin
380646
I would return it for a replacement if you have any concerns with the product. Mine was stuck for a moment at the "zero" mark, but using it for a while eventually got it to "unstick". I don't think my situation was the same as yours though, because I think my issue was simply the needle just not responding. I have heard of the needle getting stuck. Google a solution, or return for a replacement. Hope that helps.
844675
I am working on getting mine replaced. I will pursue it tomorrow. I bought it in August, and its Late November now... not even 12 weeks in and it's dead as a door nail. I will pursue a replacement, i'll keep us all updated with my attempt.
84783
I bought one for my mom last Sep. she just used a few times and the foot broke. I contacted Amazon and they requested me to sent the broken one back and sent a new one to me. Hope it helps.
421979
Yes that is exactly what I am currently using it for. I had the same problem, when all of a sudden my old foot pedal just DID NOT WORK?
1945001
I have had no issues with mine. They do tend to have more punch so I had to adjust my slipper clutch. So far all good.
567831
I had the same problem at first. There's a knob at the bottom of the machine near the footplate (the diagram in the manual calls it the "short knob"); you need to pull this knob out and then slide the base of the machine out so that it extends fully. If nothing moves when you pull the knob, jiggle it a bit and keep pulling. It's a bit sticky but if you keep at it, you'll get it. It's easier to do with two people, but I managed it by myself too. Once you extend the machine, keep pulling until the short knob snaps back into a hole near the top--just keep looking for a hole in the metal bars. When the machine is fully extended, the seat will slide back and forth like it's supposed to. Hope this helps.
1740876
Thank you so much for your reply. I finally ended taking the machine in for repair. Apparently a part needs to be replaced.But I will keep in mind the MX850 in the future.
1189459
I have not had that problem. Perhaps leveling it with the adjustable feet would help.
134122
Hmmm...usual options first. Make sure needle isn't damaged, player is on flat surface, records are clean, etc. I honestly haven't had any issues with mine and I use it at least once a day. And it sits on a djembe drum! Worst case scenario you may have to trade it in for a new one.
2019109
Suggest checking the lid by the foot pedal and making sure the contacts there touch when the pedal is pressed down. This was an issue the first day with mine.
1413890
There's a wheel up by the bobbin winder. Try turning that, you may have turned it last time you wound a bobbin.
144502
No, mine worked fine. But I found out after that my machine has this built in. I thought it was more like what a serger would look like.