black ink cartridge stopped working. did all the cleaning, etc. print quality diog prints black just fine. but nothing else using the FULL black ink
1987527
I recently had different, but similar problem with a factory new 564XL ( double use ) cartridge. After only a few days of light use, Printer started sending messages to my computer, something like.. this freshly installed black cartridge was a "counterfeit " and then the ink stopped printing. Printer is back up working with a new regular black ink 564 cartridge. It is likely that we only buy regular 564 ink, rather than 564XL from here on.
920787
My black cartridge has nothing coming out, even though it registers full. Put a new one in & it works so it is not my printer. Did you send me a cartridge that is empty? What can I do?
972498
If you place your black catridge in the correct spot and keep the color catridge empty your printer should operate. Mine does. Hope that helps :)
830867
I've had a similar problem after the printer sat idle for a week or so. I was able to correct the problem by re-priming the ink cartridges using the syringe provided with the Ink Block system. Remove the plug in the non-working cartridge, and using the syringe, draw a small amount of ink back into the cartridge. Run a cleaning cycle, and see if it is now working.
321905
I used 1 black ink just fine. My second black ink rejected it and refuses to print..... as did the 3rd cartridge. However at least I got 1 full cartridge use out of it before the rest were rejected. I even tried renaming my printer in the Control Panel Like hted suggested. Still wouldn't print anymore.
433872
Sorry to say that I had the same problem with the color cartridge. The Black Cartridge works as far as printing, but it's unable to track how much ink is available.
1114770
No. It will not. It has been our experience that if you have to replace one, you will have to replace all of them at the same time in order to print. It will not print "in black ink only" if a color is low/depleted. So, if you print mostly with black ink. I would highly recommend buying the smaller color cartridges and the XL black.
332531
I had a similar problem but it wasn't the cartridges. I emailed Brother from their support website and within about a day they got back to me and gave me some suggestions. I tried them and was back up and running. You might try using the cleaning function on your printer especially if you had let the ink go completely dry (which is not a good thing). It turned out to be dirty print heads on my machine. Hope you get your machine running soon.
1147120
Try going into your printer options and checking print in black and white or grayscale when you are printing things that are only text. I think that the printer automatically prints in color mode otherwise, which is why the black CYMK cartridges always run out of ink so fast.
1301771
You don't . This printer is notorious for NOT working when printing black. I was sent new printing heads& new cartridges, neither of which solved the problem
332534
Well, start with the fundamentals: Is the black cartridge in the correct slot where the black cartridge should go? If you put the old cartridge back in, does it work? Do you see the ink level show up when you query the device?
1230299
Mine work fine. Let me verify... Yes I am on my second black. Truth be told I feel like I'm getting about 50-75% of the ink of OEM but for the price It works. Sorry to hear that you've had trouble. Do a head cleaning with an old cart.Hope this helped.Tommy :)
58463
No, if any of the color cartridges are empty it doesn't print black (as in text). It doesn't print anything. p.s. Just happened to notice the black print option on the actually printer, and tried it out (the printing option is the only one that doesn't seem to respond to this option) but copying certainly did. Sorry for the incomplete answer.
988508
if it is the thin clear covering over the area the ink goes through to the printer you can leave it alone. The printer will get the ink. My first replacement was black ink and it was the same way. It will still work. I printed something first and then it recognized it. If it does not print using that cartridge...call or write the place that you bought your ink. I hope this helps and Happy Printing :D
254232
I usually get cartridges refilled at Costco. after printing a few pages in grayscale the black ink cartridges says empty and on my new windows7 computer it will not print/copy anything with either cartridge until you replace the "empty" cartridge which is not really empty since it was just refilled..... arge
243018
I guess that I had a similar experience. I replaced the black cartridge several times and worked with help desk. Eventually it came down to replacing the entire print engine. At this point I took the printer to the dump. Sorry you had a similar experience.
742104
No, but the black cartridge only worked for about 2 applications and then I had to throw it out. But the supplier DID send a replacement and that seems to be working. The colored cartridges have worked fine. I sure hope nothing bursts in MY printer. And I won't be purchasing any more of these remanufactured items.