I received a pan with scrapes on the underside of the lid (from sides of pan). About 1", goes thru coating to metal. Is this normal or is mine flawed?
1991557
Thanks for your question. This may be a flaw. Our does not have the scrape. We love this pan to make bread. The pain of exchange will be well worth it.
1991558
I would say it's flawed and you may want to contact the manufacturer as there is a warranty.
1991559
I would say that yours is flawed. I have been so happy with mine that I'd be surprised if you were treated less than graciously by the seller. The total non-stickedness of this pan is part of what makes it great. Get a good one.
1750430
I have had this happens with pans before that have a coating. I think it gets old after a while, and micro cracks form. I know generously prep all pans with butter and/or flour or use parchment paper.
632250
The lid doesn't feel as if it is tight, but it is as it cooks really good. My insert doesn't move around a lot, si m not sure what is going on with yours. Hopefully someone else can answer this. I am sorry I can not be any more helpful. I am happy with mine and I would recommend it.
212743
I have had my pans for about 12yrs and I have never seen anything like that. How weird. I think I would replace them so the power stuff wouldn't get in my food. You have to admit they are awesome pans! Sorry I couldn't help.
790124
If mine said that, I missed it. However, the only time I'd use high (highest) heat is to bring water to a boil quickly. Otherwise, I keep the heat turned down a bit. Use your judgement. It's stainless steel, so you don't have to worry about the pan melting :) But while we're on the subject, I must warn you that the cover pull gets blistering hot. I did replace it w/ another pull that I took off a cover I wasn't using. Other than that, I like my pan.
1224144
Here's what I remember from mine: Don't use any abrasive cleansers or scrubbers (not needed anyway because things don't stick), don't plunge the hot pan into cold water, use medium heat or less, and don't store pans on top of it unless you use the pad they provide. Oh, and no metal utensils to be used inside the pan. It's holding up very well for me - a couple of months now and no signs of wear.
1021527
I remember on the label it said to just send it in to them and they'd replace it. Mine is still PERFECT and I use it ALL the time, about every day, but some times more often than that. I love this pan. I use bamboo in mine, and it has not scratched at all, it's still as nonstick and smooth as when I got it.
277637
If your finish is wearing off on the metal one, it is set too low and scraping on the metal bowl. I've had this one for at least a year now with no problems or complaints.
733325
I'm not sure. The pan is not particularly heavy, I'm pretty sure it's made from aluminum and I'm not sure if there's another type of metal in there too. Honestly, I don't have the pan anymore; the coating began to peel from the outside after about 18 months, and I decided to get a stainless steel tramontina, also from Amazon. Cleanup is not quite as quick, but it cooks beautifully. I'm sorry I don't have the answer you need!
1982181
The edge of the lid is smooth and it has not scratched the pan. Unfortunately, the lids are much better than the Ozeri pans, IMO.
1422303
Mine didn't fit properly so I sent it back. Ruined the pan by putting large scratches in it.
617787
I checked the skillet we bought several months ago ---- it would appear to be a rubberized coating over a polished aluminum handle. Without doubt , the best skillet we have bought ever!!
976072
I wish I could help, but I've only had mine for three years. I can tell you that the inside coating still looks new: nothing sticks to them. The silver on the outside is dis colored....more of a tarnished silver look - but only where my gas flame touches the pan. (I cook 1-3 times daily so they get LOTS of use.) The silver sides and handle are shiny and new looking. I've even purchased more of these pans! (14 inch skillet and the griddle). All in all, three years into my investment and I'm still thrilled with these pans.
548514
The pan just out of the box is not shiny stainless steel on the inside cooking surface, but a darker color and appears to be a coating. Did you find a difference from the outside shiny stainless steel to the inside darker textured surface?
1982205
Well...my one is identical to that... mine has 'U.S' on top middle of long pan handle and 'WYOTT' below it. I was told these were Vietnam era issue. That's about all I know about them. Also...heard that cooking with Aluminum was linked with Alzheimer's ...I don't use mine anymore and stick to good old stainless steel NATO Crusader mess tin. Hope this is of some use to you.
1573430
It sounds like your pan warped in the middle like my old, less expensive one did. This is a much better quality than the others are. Weighs more and has a different interior surfacing. This one is FLAT and should stay that way, too.
124549
I have experienced this happening, but I find it only a minor inconvenience considering the pan is the perfect size for the purpose it is used, heats evenly, maintains its shine, and is very easy to clean.