I have 4 cats. How long have people had *working* LRs: 1 year? 2 years? 5 years? How often might I have to replace the base?
1996067
I have 3 cats. I have hat the LR for almost 2 years now with no problems. It is AWESOME! I clean out the base 2 x a week.
1996068
I have owned 2 litter robots. The first one was the first generation LR and it lasted about 3 yrs, but the one I have currently has lasted 7+ years without any defects. There have been 3 cats altogether that have been using the same machine over that stretch of time, and up until today, I've never had to look online for a way to fix a problem with the machine. I think it's fantastic and wouldn't hesitate for a minute to buy another one when the time comes around :)
1996069
We bought one over 7 years ago for 2 cats, and only replaced it this year. Mostly because we were moving house, and wanted the new one to be delivered to the new house. Well worth the money. We had tried pretty much all the other types of automatic litter boxes, and had to replace $200 units every other year, and they didn't have a very big collection tray. This one, is quick, clean, simple, and they cats hear know when it has rotated, and run to use their clean box. Besides, LR customer service is first rate! I had a problem many years ago with flashing lights on the front panel. They talked me through everything, were patient. We bought one over 7 years ago for 2 cats, and only replaced it this year. Mostly because we were moving house, and wanted the new one to be delivered to the new house. Well worth the money. We had tried pretty much all the other types of automatic litter boxes, and had to replace $200 units every other year, and they didn't have a very big collection tray. This one, is quick, clean, simple, and they cats hear know when it has rotated, and run to use their clean box. Besides, LR customer service is first rate! I had a problem many years ago with flashing lights on the front panel. They... » Read More We bought one over 7 years ago for 2 cats, and only replaced it this year. Mostly because we were moving house, and wanted the new one to be delivered to the new house. Well worth the money. We had tried pretty much all the other types of automatic litter boxes, and had to replace $200 units every other year, and they didn't have a very big collection tray. This one, is quick, clean, simple, and they cats hear know when it has rotated, and run to use their clean box. Besides, LR customer service is first rate! I had a problem many years ago with flashing lights on the front panel. They talked me through everything, were patient. « Show Less
1996070
I had mine for over 2 yrs now and started to have issues with the motor. So I need to send it again and they will fix it and send it back. All I can say is that, the product works and its the best thing out there. Second, I love the customer service. They are super helpful and actually care for their customers instead of just making money. So I def recommend to get it and try it out. Your cats will love you! I am going to send mine in this weekend to get it fix and once I get it back, I will update you! Best of luck!
1996071
I can't answer that question. I've had mine for a year, and it still works well. We only have one cat though. It is worth every penny not to have to sift cat poo by hand- that is the ultimate question.
1996072
I've had my LR for 28 months. I've had to replace the entire unit twice, plus the globes three times because customer service insisted the problems had to be with the globe. They were not, and I wasted weeks having to pack up and exchange parts. In my experience, it is rare for the unit to work problem-free for much longer than a year at a time. Fortunately (aside from issues of inconvenience) those difficulties were covered under the warranty. My current LR (replaced in July of last year and no longer under warranty) is not working. Following are the options quoted to me in an email from customer service; as you can see, none of them are inexpensive. Each option is carefully calibrated so that the most expensive one is also the 'safest' value in terms of warranty. "It sound as if you are having a problem with the position sensor. Unfortunately, there really is no way for you to fix that at home. At this point we would recommend that we repair your base unit. The cost to repair is typically $46 to $104 plus return shipping cost of $35. Another option is our complete Tune-Up for $139 which includes the return shipping costs. With our Tune-Up option our technicians will replace the motor, wiring harness, circuit board, carbon filter and seal strips. In addition to the standard replacement items, our technicians will perform a 7 point inspection and replace any other worn or damaged components. And a final option would be to buy a new or reconditioned base with an existing customer discount of 15%. With the discount, a new base would be $203.15, and a reconditioned base with the discount would be $160.65. *Prices include shipping. Both new and reconditioned bases come with the standard 18 month full warranty."
1996073
I've only had mine for about a year, but I've had no problems. My friend has had one two years, no problems there either. I would still say it's the best thing I've done for my cats. They had territory issues before, but all of that went away when I got this litter box. I try to tell everyone to get one.
1996074
I have had mine a little more than two years. I have two 15 year old cats, who make a lot, the older they get and the lr2 keeps up with them. Fortunately I am replacing the sensor in the base or probably will, this company's customer service is excellent, they have not disappeared, two years later I needed help and there was someone polite and easy to understand still at this company. This company offers to rebuild the base for shipping and $25 for the wiring. Rebuild the base means to install a new orientation sensor which is the only thing the customer can not fix themselves. My advice is that every two or three years it's worth it. I think my cats like it better. I have had mine a little more than two years. I have two 15 year old cats, who make a lot, the older they get and the lr2 keeps up with them. Fortunately I am replacing the sensor in the base or probably will, this company's customer service is excellent, they have not disappeared, two years later I needed help and there was someone polite and easy to understand still at this company. This company offers to rebuild the base for shipping and $25 for the wiring. Rebuild the base means to install a new orientation sensor which is the only thing the customer can not fix themselves. My advice is... » Read More I have had mine a little more than two years. I have two 15 year old cats, who make a lot, the older they get and the lr2 keeps up with them. Fortunately I am replacing the sensor in the base or probably will, this company's customer service is excellent, they have not disappeared, two years later I needed help and there was someone polite and easy to understand still at this company. This company offers to rebuild the base for shipping and $25 for the wiring. Rebuild the base means to install a new orientation sensor which is the only thing the customer can not fix themselves. My advice is that every two or three years it's worth it. I think my cats like it better. « Show Less
1996075
I have two cats. Our LR is now 1.5 years old. I did have to replace the base once under warranty. I do recommend the extra warranty. I was impressed with the service.
1996076
Depends on how you mean that... This is a solid machine that will last many years from a physical standpoint (I have one that is maybe 4+) but I generally need some kind of repairs at least once a year. Sometimes I need to buy parts, sometimes I can fix it myself. I have 2 machines, an extra base (that I need to send in for a fix) and about 4 control boards from the various fixes over the years. I had the previous generation as well but tossed it and bought a second Gen 2 eventually. I have 2 units and 2 Abbys. PS: Get the one with the window.
2167940
I think about one month - one and one-half months. My cat goes a lot. They are great. NO SMELL!!!
1063179
I have had mine about a month, so far has worked when we have been out of the house. I use it routinely every day, whether I am gone or not. That way I can see it works consistently and my cat is use to the routine of eating from it.
938055
After my cat got used to them, they lasted anywhere from 5-8 weeks, but they have to be replaced 1+ at a time because they come off at different times.
1792538
I would say at least two, maybe three. I have two cats and one is enough. The other suggestion I would make is, I believe if you set it on automatic, you can set it to be used 1, 2, 3, or 4 times before it would clean. I set mine to be used 2 times because the cleaning cycle is long and the other cat would sometimes need to go while it was running.
1695382
we change ours every week and a half or so for two cats. It was about every 2 weeks when we had just 1 cat. The waste gets raked into the box on the side. The crystals are awesome...my house NEVER smells like we have cats! Totally worth having!
2160367
The directions advise you to change the filter every 2-4 weeks, but I find I can go 2 months. (one cat household)
1933661
WE have to tighten ours about every two weeks. Every one of them we have owned was that way. With the cats jumping off and on it gets loose.
1939019
I'm not sure. I've had one about 10 years and just bought another one in April for another cat & they both work great! I know that doesn't help you, but both of mine work as expected.
1103985
I have two cats and I have been away for 5 days without a problem. That is the maximum amount of time I've ever left the cats (with food too, as they have unlimited access) without someone to check in. I do always leave a spare bowl of water nearby just in case they need more. And you'll need to add water as soon as you return.
1718133
I've had mine for approximately three years. No problems. I have three big dogs and four cats so I am diligent about keeping the area around it clean so it can function properly. I think this is a great product and often recommend it to my friends.
329008
I wish I could help, but the question is a lot like: "My cat died. What happened" I''ve nothing to go on. Mine has been running like a little trooper since I got it almost two years ago.
807511
I have two cats that LOVE this lounger. When I'd had it for 8 months I turned it over and they started working on the other side. I'm going to estimate that it will last at least a year - perhaps a few months longer. And that's why it's worth $50 to me...any other scratchers I purchased in the past didn't last nearly this long, so over time they ended up actually being more expensive.
803746
i have 1 cat and replace this box every 4 months. it's doesn't smell and could probably last longer but i don't want to push it.
1814840
4 cats. I just checked my history & I order 2 new ones every 9 to 12 months (I flip them). I have one upstairs & downstairs. Used to use the smaller version (great & my cats are in 2 of the early photos) but more cats = bigger lounger.
1676985
cant speak for everyone else, but i'm just about at my year mark, and I run it twice a day. Still going strong. Honestly if it did die in the near future, I would buy it again. I have two cats dark brown tile floors and several area rugs, keeping the fur, dirt & litter tracking at bay was a daily nightmare.
2279327
About 6 months for me. I run it 24/7 on low to medium and have a fluffy cat.