This is my 2nd unit. Both have issue with audio output. The sound only works when Output HDMI is unplugged. This defeats the purpose. Any Ideas??
1984858
We have not experienced this, our Audio out only works with the input line 1. input 2,3,4 does not have a Analog Audio out to a receiver. We use a Laptop to plug into line one and our output goes to a projector and a TV and the Audio goes over our speaker system.
1984859
yes that sounds to be correct. HDMI connection transmits Audio & Video, however we connected our AV connection to sound mixer because projector will transmit sound. So your conflict that you are experiencing could be that the HDMI from your TV wants to handle the sound and so does the RCA, I wouldn't connect the RCA connection from the matrix. I hope that helps, Let me know if that works
1984860
on mine the audio only works for output A but you can get a "pass thru analog audio extractor" for the output B. it is made by NYKO. there are a lot of makers of this. Its a HDMI cable with two RCA jacks coming out of the thick part of the HDMI head. this pull of the Audio for sound system
1984861
That sounds unusual, have you tried another output device? The setup that I have for INPUTS are 1)laptop 2)apple tv 3)chromecast OUTPUT is a projector. AV cables are connected into a mixer. We haven't had any problems. I would suggest troubleshooting with different devices, because perhaps the problem won't be the matrix.
1984862
I assume that your problem is related to the RCA audio output. I never experienced the problem you are having. My system switches between hdmi inputs from a comcast hdmi box, an inexpensive blu ray disc player, and an apple mac book pro. I did notice that that the inexpensive blu ray disc player hdmi connection to the switch and then via the analog audio interface to my audio mixer system caused a speaker hiss which I didn't get with my other components. I rewired my system to have the blu ray disc's audio go directly to my audio mixer system and that fixed the speaker hiss problem.
661717
Dear Mediabridge,You are right. I am having trouble getting audio through TV when I connect HDMI to my HP PC with Window7 and 37LG10 TV. I changes audio playback device setting to TV/HDMI default. On testing HDMI audio, it says this device is already in use. Could you please help me to get Audio. Thank you.Regards,BK
1744722
All I can tell you is to call Sony and explain the situation. In my case I was getting no sound except from fm unless I did a reset. They walked me through a procedure where I shut off or disabled various hdmi functions and that solved the problem and said there was probably some conflict with some of the devices connected to the receiver.
1438905
I used hdmi. Get the latest hdmi because some old hdmi won't output the sound.
92035
Have similar issue, seems the hdmi out port is to blame, changed all the cables (several times) to no avail. This started after only 6 days, bought because of a relative small number of problems, only to encounter one myself. I have yet to find a fix and not willing at this time to have it repaired will prob send back for a replacement
1358456
I do not have that problem on my system. You do have to change the setting on the receiver with the remote to match the HDMI input you selected. If your doing that and your not getting sound and your speaker setting is correct then you might have a problem with the HDMI ports.
472482
Hi Gerard.I own one of those, and I'm pretty sure that the HDMI inputs don't flow to the HDMI output when the unit is off. Hope it helps.Andy
1453542
Sounds like a defective cable. I bought a micro hdmi to hdmi cable and it works great. Not so well with a micro hdmi adapter. If it doesn't work with another cable and/or the VGA cable, then the unit is probably defective.
16109
The only other thing to try would be an alternate HDMI cable, else contact AMAZON for a return/refund. good luck....mine worked great out of the box.
1017911
It could be the way you have it hooked up. I don't experience that problem with mine and it is hooked to HDMI for the video and audio out to a receiver.
2247105
I also had problems with the digital audio connection. I was never able to get any sound out of that output. I read in other forums that only TV audio will come out from that connection and it won't work to pass through audio from other sources (hdmi). Ultimately, I had to connect my devices' audio directly to my home theatre system. This work-around was not ideal, but got the job done. Just a little more hassle to change a/v sources since I have to change both the TV and the home theatre receiver.
1132818
I dont seem to be having that problem. Make sure you are using an optical cable or HDMI w/A.R., not RCA plugs. Or, if your TV has the ability, shut off the internal speakers.
1836528
My HDMI inputs quit on the audio side a few weeks ago. I had a Blu-ray and a streaming box connected. Flipping the main power switch on the back of the set off and on again cured this. Hope this helps.
873570
I have the same issue, unfortunately zone 2 line out (RCA jacks) only work with analog inputs (which is useless because we are all inputting digital sound through the HDMI).
1530645
I have this same problem. It's happened twice now, each time I had to send it back to Denon. After the 2nd time, I've asked for a replacement instead of a repair. We'll see what they give me, but I'm guessing they'll replace it with a refurb unit that will probably have the same issue.
1369558
Mine failed today. I found out Onkyo has issued a recall for loss of audio. They are giving me the option to have it repaired or a $125 rebate towards a new receiver. Going to get it repaired and be done with Onkyo if it fails again. This was my 2nd Onkyo receiver and both of them had issues with the HDMI board.
1062663
I have never had a problem like this before. I think very highly of this sound system. I'm thinking about buying another one of these sound systems for my other TV which has a worn out sound system. Hope this helps you out.