So my hose just sprang a major leak at a kink, does anyone know of a replacement hose for this 1700 model?Quick Update, I called Power Works directly and the unit has a 1 yr warranty, they shipped out a new hose free of charge. If you have any issues call their customer service at 1-855-470-2181 if you are past the 30 day Amazon policy. So my hose just sprang a major leak at a kink, does anyone know of a replacement hose for this 1700 model?Quick Update, I called Power Works directly and the unit has a 1 yr warranty,... » Read More So my hose just sprang a major leak at a kink, does anyone know of a replacement hose for this 1700 model?Quick Update, I called Power Works directly and the unit has a 1 yr warranty, they shipped out a new hose free of charge. If you have any issues call their customer service at 1-855-470-2181 if you are past the 30 day Amazon policy. « Show Less
783673
so sorry we can't give you an answer. we haven't owned it that long or used it that many times. good luck!
1976334
That is why they make electrical tape. I wish I had a better answer. Answer here...
329438
Wow, mine is the same age and may have the same issue! The hose barb on mine developed a crack along the seam in the plastic. I found a new one online right here at Amazon: "Solo 4074654 Sprayer Hose Barb". Expensive for a little plastic part. I wrote to Solo about the issue, but never received a response. This one will be delivered today in fact...
1268787
Replacement hose can be ordered directly from mfg. I just ordered one. Be careful to order a "Q" or an "M" depending on what connector you have. $9.95 plus shipping.
1402527
Where is the leak? At the threads, or from the male/female connection? There is a very thin, black "O" ring in the female part that may not be making a good seal when you insert the male end. If the connector is new, and the "O" ring is damaged or missing, you should be able to get a quick replacement from Amazon. Also, if you get a failure later in the life of the connector, the neoprene "O" ring is very common and can be purchased at Lowe's or Home Depot. If the leak is at the threads, you might try using some plumber's teflon tape. Good luck.
725762
I need to replace the hose too after having it for 3 years I need a new hose can someone help me too
2201787
I looked on the paperwork & it said return to manufacturer along with UPS, complete hose and your name and address. It is a limited warranty, but it did not say how long!!!!!!!!! That is crazy, but Amazon can verify when you purchased (I would think).
2164822
I've had the same issue with a short in the hose in our vacuum. Hoover has a voluntary recall for the less costly model, S3755, because there is a short circuit in the hose that can cause electric shock or fire. I'm writing the Consumer Product Safety Commission to look into model S3765 for the same issue. I cannot believe the vacuum hoses are sourced from different vendors. I encourage you to contact Hoover about the recall and file an incident with the CPSC at saferproducts.gov.
832507
Funny you should ask! I went down to my basement the other day and the light was OUT! The unit is supposed to be under warranty for 5 years. It's been two years since I had it installed. I have already spoken with the folks at Intermatic and will be sending the unit to them for their tech guy to take a look at it to see what went wrong. No matter how this goes, I won't regret having the unit -- if it took a hit that would have taken out my well pump or septic pump, it's still worth the cost of replacing it. But there's still some hope that Intermatic will find that it was a defect in the unit and perhaps it will be repaired or I will be compensated somehow? Hey, if they repair it, I'll keep it just in case there's a problem going forward two more years from now! So - you're right - there is no reset switch and the units are NOT serviceable by the consumer - However, the company is really good and if you send them the unit, they will investigate what happened! Jury's still out on whether I'm just out the cost - we shall see!
1592720
i don't know of a warranty but i can tell you this. i did not the problem you had, what did happen was the hose snagged when dragging it across the ground. it oppened a small hole hwich eventually opened and the inner hose expanded through and exploded. i saw the hose at bed bath and beyond yesterday for $39. i don't recommed it at any price. dale
1168029
used it as it came. I did have to use an extension cord to reach my electric outlet, which the hose says you can't do, and it worked fine. Updated Feb 20, the first hose froze up at 13 above zero, and our pipe froze since the faucet was still on and the ice expanded. When it thawed, the pipe was cracked. Expensive repair. However, the company sent me another hose free of charge since there is a one year warantee and we have had better luck with the second hose (so far).
1983448
Sorry, I didn't check to see if there was any warranty. Mine also failed after the 3rd use. I threw it in the trash. We also have a similar 50' hose which has been fine thus far, but I treat it very carefully.
1735942
i havent called. im thinking about somehow using my young, good looks to persuade them to come over and freaking fix it. but yes, calling tomorrow. right now we have a cooking sheet under it. its the stand up, heavy duty one with dual hoses. it worked for like month... now JUST leaking. ill contact amazon if it an issue.
1646146
NOTE: THEY DO NOT HONOR THEIR WARRANTY. MY HOSE STARTED LEAKING DAYS AFTER I PURCHASED IT AND THEY SAID THEY DON'T HONOR THEIR WARRANTY IF YOU PURCHASE FROM AMAZON, WHICH IS ILLEGAL.I apologize for the CAPS, but I want everyone to see this before they buy.
2279287
I have had my machine for about 5 months. Right out of the box I had an issue with the high frequency start. I contacted AHP and was helped. I had to do my own repairs with the Tech on the phone. Better than shipping it back to California. Then I had an issue with the Machine leaking argon gas. I contacted AHP again and was semi helped. We went through a procedure to see what was leaking. Couldn't hear the leak but it was substantial, approx 7 cubic feet per hour. I even sent a video to AHP and have never heard back from them. Left many messages via phone and emails past 3 months. NOTHING!!!!! I had to break down and take it in to a local repair facility to have it checked out on my own dime. Now it is fixed. I shouldn't have to do that, it is and was under warranty, Pretty bad customer service.
1477526
I agree with all of you. This pocket hose is a piece of CRAP!! I replaced TWO of them this summer, and now the third one just broke (split at plastic connector and hose). I tried to duck tape-did not work. Anybody else notice that it works for about 2 months, and then breaks after return date? Amazon should remove this from their inventory and issue credit past return date!!
273586
Wish I could help but my H2O mop quit working and I called the company and they said my model is discontinued (after 2 yrs.) I would not buy another one from them! They should stand behind their product or get out of the business. I called around and found that repair co. do not want to even look at it. Therefore I am out of luck !
1126305
Mark, I second what Michael said. Couldn't make the hose work in the unit I owned. It stopped working and the cost to repair was too high so I ditched the unit. While it works well the downsides are too many. I am avoiding anything from Haier as their customer service proved very poor.