The point of sales system I'm using says scanner must be configured in HID mode. What is that and how do I configure it?
1990704
According to the manual for the 3800g (newest model) you just need to scan a barcode in the manual to activate HID mode. Apparently it's something called Human Interface Device mode and I believe it's just a protocol (series of rules) that the scanner uses to communicate with the software it's being used on.
2122457
We have this scanner and upgraded to Lion and can't the scanner to work now. Tried installing new drivers, via the link above, but don't see it!
2027981
I have never had this problem and I am not sure how to answer your question. I plug the scanner into a USB port, click on computer and click on that drive (for example Removable Disk drive E) and you should be able to open it and get your information. Then you can copy it to where ever you want it. If you are not sure which drive is which, the computer will show you which drive has information in it. As you can see, I am not an expert. I just have to feel my way along. I hope that helps some. It works for me.
647055
mode 6 is really old school, scanners today incorporate mode 6 into there protocols to make it more user friendly.......Why do ask?
782170
Hi, As much as I've used my scanner it has always only worked when connected to my computer. I have the portable model and I'm not sure how the desktop works.
344167
Presumably your printer/scanner has a USB portal.In which case I'm quite sure it's doable but I wouldn't know exactly how. But many folks could know.
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FYI, the Strobe 500 does NOT natively support Mac OS. I would go out on a limb and say it's borderline false advertisement. There are NO drivers for this scanner on the Mac side.What they did is bundle in a 14-day trial of some third-party software that has its own connector to the Strobe. Unfortunately, with the price of the Strobe 500 + the price of this software, you might as well get the S1500 which at least has out-of-the-box direct support for the Mac without spending more money.
2280453
I FOUND THE INSTRUCTIONS. I have them in printed form. My scanners are not working, however, I could mail to you. On the cover of the instructions are two websites: www.homesourceind.com and service@homesourceind.com. Best of luck!
1958978
My scanner is an Epson Perfection V 370. "Full Auto Mode" appears to have JPEG as default. Other settings (Home Mode, etc) allow one to choose "File Save Settings." These include JPEG, TIFF, PICT, but not GIF.
2270470
So, this is all I get when I scan....no directions, no idea what to do! Suggestions?:F1-F10=Options, Use ARROW KEYS to Toggle/Move, ESC=Exit
106646
I got this device to use as a printer. I haven't noticed any way to use it as a scanner.
720306
If I'm understanding you question, no it doesn't. I will verify and if I find this isn't the case I will update. A few things I've noticed with the scanner; it is truly a plug-n-play scanner, you must click your cursor into the field it won't automatically enter the UPC/ISBN when selecting "Add a Product", and lastly it works sporadically if plugged into a hub, I can only get consistent responses when plugged directly into the laptop USB port.
618274
Well its not very good for being a "scanner" - is the scan rate/continue is very slow and buggy. But you do it by holding down the VM/scan button for 2.5s - hitting the menu button clears the scan mode and in the software you designat e an S for channels you want skipped during scan - there is no lock out.
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Hi. I can't answer with 100% certainty because I'm a windows user. But, Plustek offers drivers for the Mac. If I had to guess, I suspect most users are Mac Users. If you want to be 100% certain, I strongly recommend calling Plustek support. They been very helpful.Related note...The conflict between the scanner and the network has not as yet been resolved. However, the Plustek support contact continues to be willing to try to solve the problem. Meanwhile, I still 'disable' the network when scanning.
778136
I just plugged this right in with no setup. It types out what the number is of the UPC says to it. If you click your mouse in the entry box where you want the info, you just wave the UPC code under the scanner and it will fill it right in.
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Hi Ben, we never managed to get the scanner to work as our technical help was unable to find the correct driversSorryAnn
892080
Yeah, you need the printer to hook it up to. Then if you use Intuit point of Sale, you can go into file and press " Open Cash Drawer" If the keys supplied do not work, I would return it.