Did I receive a refurbished (or other) hard drive? I purchased this hard drive from Amazon almost a month ago to replace a defective Seagate 500GB drive that failed after 15 months of use. The Seagate 500GB drive was installed on a new Dell XPS 420 desktop computer when I ordered it from Dell. When I went to install my Western Digital 500 GB Caviar Black Hard Drive, Windows Vista wouldn't allow me to choose a Primary Partition or choose a NTFS Format or a Full Format. I finished installing Vista and went into Computer Management and found that this drive had been formatted in NTFS. I thought that this was strange, because I couldn't format it when I started to install Vista. Did I receive a refurbished (or other) hard drive? I purchased this hard drive from Amazon almost a month ago to replace a defective Seagate 500GB drive that failed after 15 months of use. The... » Read More Did I receive a refurbished (or other) hard drive? I purchased this hard drive from Amazon almost a month ago to replace a defective Seagate 500GB drive that failed after 15 months of use. The Seagate 500GB drive was installed on a new Dell XPS 420 desktop computer when I ordered it from Dell. When I went to install my Western Digital 500 GB Caviar Black Hard Drive, Windows Vista wouldn't allow me to choose a Primary Partition or choose a NTFS Format or a Full Format. I finished installing Vista and went into Computer Management and found that this drive had been formatted in NTFS. I thought that this was strange, because I couldn't format it when I started to install Vista. « Show Less
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Hi D. Petitpas,I was wondering if anyone would ever reply to my post. I didn't know that these drives were shipped pre-formated and I don't think that it is listed in it's description here on Amazon. Thank you so very much for setting me straight!
427918
Actually, these drives are pre-formated for NTFS. If you use the WD Data Lifeguard Tools software, you can quick format the disk in 60 seconds. And you can format it as either as bootable or as a secondary drive. I don't "think" you got a reused drive.
1425688
Not an answer, but a followup... I bought one of these last week on 26 September 2014 - the description clearly states 5 year warranty. The invoice from goHardDrive.com stated 1 year. When I put my serial number into the warranty checker at hgst.com it said: "NOT VALID FOR WARRANTY Verify warranty status &gt; Ineligible for RMA creation Please return drive to the point of purchase or system manufacturer." So it's apparently an OEM drive, not a retail drive. So far goHardDrive.com haven't replied to my eMail to them. And an hour later they just have responded, with a revised invoice that states on it "5 years Warranty" with my drive's serial number noted. So I guess it's not an HGST warranty, but I'm happy now.
1268995
Hi. I don't know, since I mounted a main disk 240 Gb Corsair Force SSD and let a 750 Gb WD Caviar Black for storage I did not looked again in WD offers. This is crap and if it is discontinued much better for all the people who will not waist money for nothing. I let is for storage but disconeccted. I only connet it and save something there from time to time. Regards
555347
As far as I could determine it was a new drive. I do not recall at this time what the warranty terms were. The point became moot when I discovered that the hard drive was not my problem. The mother board was the problem.
2191563
It's not the size of the hard drive that matters. Check with Sony and see what format the hard drive must be. I had a friend who tried the same thing and didn't work for him. I would order a hard drive from Sony. I have been working on computer for 3 years.
803031
NOT from this seller - I checked both serial numbers on Seagates Warranty Validation page and see "The product you identified was sold as a system component. Please contact your place of purchase for service."I have a failed drive, and no response from the seller - can't send it back to Seagate.. uh oh.
1882755
According to Newegg and other online stores, all sizes have a 3 year warranty (which makes sense since they're competing with WD Red which have a 3 year warranty). I'd call Seagate if you want to know for sure...
544505
There is an article on Ars Technica you may want to read called "Putting hard drive reliability to the test shows not all disks are equal". I don't think Amazon allows URLs to posted here so you can use Google to search for the web page. There are interesting results shown for the different drive manufacturers.
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I've would suggest not installing a previously used drive (assuming you have an old 5400rpm drive lying around, hence your question). When I installed a used drive (not formatted) it crashed the system. It only seems to like new, formatted drives. Mine does happen to be a 7200rpm WD
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Honestly I don't think I ever paid attention... but I would assume it came with standard 2 year warranty. In any case, these hard drives don't tend to fail months after purchased, either they're DOA (dead on arrival) / die in the first few hours of use because they're defective, or they last for years. My last Seagate external HDD lasted me for TEN years, hence why I bought this one. I wouldn't worry about it too much, Seagate has pretty decent customer support.
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Hi it's a bit confusing, and hard to figure out who you are ordering from on these drives. Did not buy mine from Oceanside. Might want to look at similar drives from Fry's. They have the full warranty.
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That's interesting. I just kept mine in a box, but that was fortunate because when the new drive failed they were able to retrieve my data (again) from my original drive. I would think a computer place that does repairs could help you.Sounds like a great idea, good luck.
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WD Support Site says GREEN is THREE Years. Caviar Black is FIVE years. You might be able to update to the FIVE YEAR Warrantee for a fee...? Usually I've found that bad drives fail early. BUT they ALL fail eventually...:( If you don't do back ups, you WILL cry! Esp.@ 1 TB!
82227
Thanks, I got this hard drive about a month ago and it has been working perfectly. I used the free trial of Acronis True Image 2010 to clone the drive. Now I have this drive and my old 320GB 54K for a backup drive!
2182820
I just ordered six of these drives from Amazon with the part number shown here, and the shipper called to ask me "What type of warranty do you want?" I said, the drives already have a five year warranty so why would I want to purchase another warranty. They said, "No, these are OEM drives". Therefore, I believe the listing here is misleading and not accurate enough for a buyer to not believe they are getting a five year warranty. If you want the five year warranty from WD, then do not purchase the drive(s) on this listing/page.
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Recently I added a drive with data to mine. and I was able to restore the data, Back it up and format the drive for a new use. it worked well. I was using windows 7, I am not sure of the format I believe it was NTFS.
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esl537's answer is best for tech details. My Dell is similar to yours & the HD works fine with existing cables. I knew it'd be backward compatible but I could also carry it forward to a new system with higher transfer rates 'one day.' It's been several months & all is well. Much quiter than Seagate it replaced.