I bought this and love it. However, the spot where the brush attaches broke. Anyone else had that problem? Willing to try again.
1982854
Mine didn't break but had a hard time making the brush fit on the dryer cylinder. Was able to get on 3/4 of the way & once it heated up slid right on. This is the third one I've owned & by far better than others.
1982855
I've been using these for many years and this has never happened to me. I'd try again.
1982856
ask Amazon they should help you get a new one if you have only had this a short time, as for me the brush is way too large for my hair but it is great to just take the brush off and use it to dry my hair good luck take to Amazon they will help you.
1175756
Hi! Is it all the brushes or just the large brush? My fan brush shedded a lot but I didn't have issues with any of the others. With the large brushes you can literally brush them with a hair brush to free the loose bristles and then shake them firmly a few times. If its ALL the brushes, you might have gotten a bad batch. I would suggest contacting Amazon or Shany to see about a replacement set or refund. Hope this helped!
1011588
We had this problem with ours after about 4 years of use. We decided to replace it. We never did find the cause, but narrowed-it-down to either the switch (the brushes will only spin if the handle is in the "reclined" position) or the part that moves the brushes themselves. Our brushes would turn if moved by hand, but eventually failed to move on their own.
2150477
I had this problem too. lol. Be sure that you are holding the handle at the grip part. In this picture, its the middle part of the handle that is colored red. If you hold it anywhere else, the handle and the mop head will come apart., Try it. I hope I described it correctly, if not get back to me. Youre gonna love this mop
1319541
Mine only worked a couple times and then the brushes never spun again. I tried cleaning it...it was like there was not enough suction, but I know there was plenty of suction to move the brushes. I was really disappointed because I have stairs and I really thought Hoover would have a dependable product. It was a waste of money for me.
654845
yes bristles are fragile especially when still hot. i had one whole row broken off when traveling and many other just broke with normal use in first month or two. i contacted company and they replaced. now when i travel i roll it in a towel and slide inside a cardboard mailing or carpet tube. offers much better protection. i don't recall this being a problem with the first one or two i owned years ago. i just ordered the 1514N model in hopes that it will be more durable. otherwise, i love what it does for my short, fine and curly hair. great product except for bristle issue.
2102327
The two sides of the frame meet in the middle and the brush sort of sits in the groove btwn. I have it with a hollow-core door and it is staying put but the brush isn't quite as secure as I'd like. I just need to reseat it now and again, especially after my 5 year old pulls off the excess hair and the brush tries to come along!
1437130
Yes...after a couple of sweeps, I had to stop, turn it over and try to pop it back into place (which was not easy) then start the whole process over until it came out again. I tried to use it in our camper living room and had to reinsert the brush over 4-5 times in that small area.
1024152
I've had my vacuum for about a year now. I bought the 1st vacuum like this one 2yrs ago and returned it while under warranty because the brush unit stopped spinning even though the vacuum was still sucking air. I purchase a 2nd one after that and here I am a year after that and again this vacuum has stopped working. Same problem. Is there an easy fix? I see that the belts are available through Amazon, but I don't want to order this part unless this will absolutely fix the problem. I actually like this vacuum and am disappointed that it stopped working. Any advice?
734849
I haven't ever noticed that many bristles falling out of mine. Maybe over the course of using it for a few months they have. But definitely not upon initial delivery. Might want to contact them. I have nothing but good things to say about mine.
1762278
I have not had a problem with the brush coming off. The fit is tight between the handle and the brush. If yours is a little loose, maybe you could wrap the end of the handle with one or more layers of electrical tape to take up the slack.
1466154
I bought two of these brushes but they all had the same problem. they didn't rotate it. But hot air was coming out of it.
1308323
I've had no problem with the handle, or with the entire brush. Will order another one I need the next one.
43346
Yes, I have the same problem. Could not use it till it's empty. Works well for cleaning though.
1343547
you have to be careful and have steady hands if you put the brush back in and even hit a smidgin of the brush with glue on the side before the bvrush goes back in consider it lost and now trash. i have purchased this twice now and i will not buy it again hope this helps
1264337
Maybe try a sensitive brush. Don't push hard at all. I love mine. Hope that helps.
1725863
I've never had any problem with mine. Keep the shave head clean and good batteries in it. It's fine. IF it actually broke - I'd just replace it.