Is there a replacement cord available that is SOFTER and more flexible than the original? I got a repl a year ago. Same stiffness. Hoping for new type
1979776
Yes, there is one, but it doesn't have any Mic and controller. I currently using it and it's not too bad. There's a link so you can check it out and read the review to see if you like it. Check this out on AMZN: FiiO RC-UE2 Replacement Cable for Ultimate Ears Triple Fi 10 PRO http://amzn.com/B00D77KEEK
1979777
If you go to the Logitech, custom accessories look for the cord for the custom model. I got this cable and it's a lot better than the original. Search google for more info. UE custom cord for triple fi
1979778
Yes, absolutely. I recently got the "FiiO RC-UE2 Replacement Cable for Ultimate Ears Triple Fi 10 PRO" (link below). They've been much softer, and don't seem to harden up as much when it's cold. They tend to drape better, and the outer insulation is quite low-friction. They review well. Don't get the previous version, which I think is named "RC-UE", as those had some other issues, though I can't remember off-hand exactly what they were. Hope this helps.FiiO RC-UE2 Replacement Cable for Ultimate Ears Triple Fi 10 PRO Yes, absolutely. I recently got the "FiiO RC-UE2 Replacement Cable for Ultimate Ears Triple Fi 10 PRO" (link below). They've been much softer, and don't seem to harden up as much when it's cold. They tend to drape better, and the outer insulation is quite low-friction. They review well. Don't get the previous version, which I think is named "RC-UE", as those had some other issues, though I can't remember off-hand exactly what they were. Hope this helps.FiiO RC-UE2 Replacement Cable for Ultimate Ears Triple Fi 10... » Read More Yes, absolutely. I recently got the "FiiO RC-UE2 Replacement Cable for Ultimate Ears Triple Fi 10 PRO" (link below). They've been much softer, and don't seem to harden up as much when it's cold. They tend to drape better, and the outer insulation is quite low-friction. They review well. Don't get the previous version, which I think is named "RC-UE", as those had some other issues, though I can't remember off-hand exactly what they were. Hope this helps.FiiO RC-UE2 Replacement Cable for Ultimate Ears Triple Fi 10 PRO « Show Less
1979779
Yes, there is one, but it doesn't have any Mic and controller. I currently using it and it's not too bad. There's a link so you can check it out and read the review to see if you like it. Check this out on AMZN: FiiO RC-UE2 Replacement Cable for Ultimate Ears Triple Fi 10 PRO FiiO RC-UE2 Replacement Cable for Ultimate Ears Triple Fi 10 PRO
1136238
Did you pull the cord hard enough? The first one I had we had to pull the cord really hard. I wound up exchanging it for another. The new one I received was much easier to pull.
1644555
Wish I could help you. I haven't needed to replace mine, but if I did I would probably go to the manufacturer, which you've probably already done. Sorry.
1429113
I bought this some time ago. I believe it was a softer wire, but I! not positive. I used it all tho.
1397116
I could only find cord with the charger, so I bought a new charger. make sure you look at the picture closely to confirm that it is identical to your original. It worked fine for me.
1106176
Yes, I have replaced the curly cord with my old one because my old one was really long.
96065
I don't like using it with the cord because of how stiff it is. I've only owned mine for two days though, so it might get better with use.
1556884
I would try the manufacturer or any company that sells this to see if you can purchase a replacement. I wish I knew more!
1999372
Yes, That's the one that I have. The original cord lasted about 6 years then finally died. I tired other knock offs but just wasted my money. This works great and should last another 6 years or so.
2043834
Try Radio Shack, Walmart or Best Buy, the replacement cord does not have to look like the original as long as the amperage and size are right.
413646
You'll have to look in your users manual. That's how I knew what replacement to buy. Sorry.
1343469
I used to have one of these but no longer do; when I first purchased it I did call the manufacturer's customer service number and requested a replacement for the original and they gladly sent me one free of charge. I don't have their contact information but I think you could ferret it our from the internet. Good Luck!
854599
I also use the standard orange cord. Works well. They do make a cold weather cord that is blue in color. Say it is much more flexible than the orange (also more expensive)
1006149
I had the same problem. I bought a new cord, off brand, cheapo cord and it works great.
353320
I had the same issue. Contact the company. They were willing to help me out and got a replacement out to me.
920845
Did you happen to find a replacement? I came across your answer and was seeking feedback. I have the same problem. Will this one work instead?
996970
I don't recommend this replacement cord at all! Mine only lasted 2 months and it stopped working because it started melting and smoking where the cord and small rectangular box meet. Just spend the extra money and get a universal cord at an office supply! If I hadn't been home when this happened, who knows if a fire would've started!