I just received mine however it does not work i plugged it then shows me the android logo then the word android and stays there forever. What can i d?
1995156
I'd comtact the seller and get a refund or get them to give another device. Could be defective. Not sure but mine works. Could try unplugging and retrying. Or if your not using the correct power adapter to use that. Not much details on how you have it hooked up. Main thing here is to contact seller to find the best solution.
1995157
These things are crap. Get your money back while you still can. There's no way to update the firmware without getting past the android splash screen.
1995158
I suggest testing it on a different tv. I have a Sanyo that responds to my Android stick that way though it works perfectly in Seiki and Vizio brands.
1995159
It shouldn't take more than 2 mins or so to boot up. If the usb port you've plugged into doesn't supply enough current, it may not boot. If you've tried booting it off of the wall plug, though, and it still isn't booting, it's safe to say you need to return it. You win some, you lose some.
838513
Plug out the device and plug in again. It need trying. That is how I solve mine
1887921
When you first plug it in, the charging symbol should show up on the screen. If it doesn't, use the AC adaptor. If that doesn't work, you may have a bad battery, or a problem with the unit itself.
1243710
This happened to me also. I thought it was the charger. I bought a new charger. It still wouldn't charge. I returned it to Amazon (manufacturer has a 1 year warranty on defects) and they sent me a brand new one that does work. It wasn't the charger, it was the charging port on the tablet. If you need to return yours for the same reason, go to your orders page and contact the seller. Amazon was very fast and helpful in replacing it for this reason. The new replacement one has been working (charging) fine.
767621
hi i bougth one too but as soon as i got it i try to charged it, it charged but when i tryied on my phone it didn't work, i pluged it again for 24 hours put it back on my phone didn't work either and when i was just about to trew it away i discovered that the on button has to be press until it start charging the phone, besides when you chaged and unplug it, you have to be sure it's off otherwise you waste your charge and time. im from colombia south america living there, so i hope i was useful and hope it ll work for you, best wishes
1382934
Maybe you need to keep it connected until it is fully charged then remove the cable. give it a try .. if that is still not working then it is a problem.
2108049
I wish I knew. My only thought is that maybe it won't charge because something is wrong with the tablet ... Or if it doesn't fit maybe its the wrong model. Wish I could help but don't really have an answer ... Is it possible the new cable is defective?
1764578
the one I bought works flawlessly for me but your situation sounds exactly like the problem I had with a tablet from a different manufacturer sounds to me like it has got problems if it's still under warranty send it back exchange for a new one
2067371
I bought this as well and I can't get my tablet to work on it either. It has been sitting, unused since the day it arrived. I contacted the seller about this issue and they told me that I might need another plug for it to work. I would have expected this item to be in working condition, not have to spend more money to get it running. I wish I could help you more with this issue, but it looks like we bought a nice case with a keyboard for decoration.
1940962
To be honest it isn't working for my phone or tablet (android)I have no explanation why but it doesn't. I've purchased one before from another seller and it worked perfectly it just depends on the seller I guess
1489025
Hi Carlos! I really have to dissapoint you but it fails me since the first time. I let it charging like 12hrs and it didn't take charged. When i tried to use it did not turn on. Letting plugged the powerd cord it start; when unplug turns off. I tell Amazon's customer service my problem and they told to return it and full refund. That tablet is a crap!!!
1735386
I just got mine today and installed it and it works just fine, I do not see where all of the problems come from and my phone has a black face, also do not just guess if it does not work download the App, Test Your Android from the Play Store and it will test all sensors and my Proximity Sensor works just fine.
1586363
Will you can Press Volume+ & Power hold Down wait until Android Logo try Volume +/ - go up and Down slect Factory reset press power and reboot it
1219135
Not sure if this has been answered or not, but I seem to remember mine booting up immediately, with an option to install android. I'd try taking the card out and reinserting.
2216452
I was able to download apps & games through Google play & the mobo app store. If it's not working contact the seller for a replacement
1701160
Yes it is broken, because this light up instantly when you plug in to outlet or directly to your phone. I'm having trouble sometimes thAt when I am charging it gives me a message "not supported device"
2237286
Mine is still working great so I only have a couple suggestions. Try to reset unit by leaving it turned ON until it completely dies. Then recharge unit and try it again. If still won't work, try a different Bluetooth device. Make sure Sharkk light flashes blue.