I ordered this just over 2 years (what timing). The leds stopped working properly ... can the strip be replaced?
1981104
Hello. Could you contact us directly via customerservice@cocoweb.com with your Original Order# so that we can try to resolve your issue. Unfortunately, the LED strips are specific to your product. Our technicians would need to work on it.
606236
This is an easy thin to fix. Don't remove LEDs - just get double-sided transparent tape and a tinted plastic sheet of your color choice (grey, red - my favorite for night use, etc.). Cut the plastic sheet to size, put on two strips of tape along the whole length (so that LEDs don't shine through the edges) and you have the brightness and color of your choice. Plastic report covers are a easy cheap source of suitable plastic sheets.
841242
No, not to replace. When LED fails complete swap during warranty, afterwards go live with it.LEDs on the Ks seem to fail quite often.
504781
Mine doesn't work anymore either. I was thinking about buying another one from Amazon power pack for led lights. It has 5 volt output 8 amps. Should last longer for 14.99
2282457
I had the same problem. I noticed a small drip stain on the LED cover. Cleaned it with a little Windex on a rag. Now works perfectly.
630389
They would have to have some type of ballast system to power the light. I would just replace the entire unit. There cheap. Mine seem to last about 3 years but i only run it on the weekends. I want to update to an LED in the future. Good Luck.
2041879
I tried as well. The answer is NOPE. You MUST have your reciept to use the warrenty if you make a claim. I had the power supply side go out after less that one year. The would not send me a new one because I did not think to save my invoice. The LED should not burn out. Your power unit might be the culprit, but it is hard to tell unless you have 2 units. (which I do)....or at least used to.
1803735
It would require 9 TSSS Data RGB Signal Repeaters to insure that the last strip would be as bright as the first strip.. And also if not used would shorten the life spam of the leds to almost nothing if not totally ruining them.. i know this because I have made the mistake myself trying to save money.. sorry to respond so slowly..
542587
Probably. I just had the second of two fail in less than 6 months. Obviously the LEDs themselves are fine, but every fraction of a cent must have been optimized out of the components/circuitry inside.
813344
My guess is, it'll be years before the LED's no longer light. Through careful measuring and shopping, you might find an under-counter lighting strip that would fit the tube, and do a little surgery. You'll probably see another lamp more like you hoped this one would be if you shop around, saving you the DIY.
1536727
Well it uses LED bulbs, Two of them. I really don't know if you can replace them, there may be a way to get into the housing but I would not buy any right now. Even if you left the light on for 24 hours a day you would get at least 10 years out of them, and with most normal use of a LED bulb it is more like 30 years. So my suggestion would be to hold off.
1132717
You don't. The LEDs should last a minimum of 5 years. I it doesn't, send it back!
595349
The electronic components in this are not good quality. I've had two units and both green LED arrays went out. May be able to replace a component and get it running again.
389476
I'd send the bad one back. It should last longer. The LED part is probably good, the circuitry sometimes fails. Can't remember the warranty, thought it was a year.
1028532
I was able to get a replacement strip from the company to replace a half lit strip. I would try them first.
995489
I just checked it and it is a row of LEDs. Have no idea how to have it replaced.
772282
Simple answer, meant respectfully: if you have to ask, then probably not unless you have a friend who is technically inclined.. But the loss of 1 or 2 leds wouldn't really matter. More than a few failures, and it would probably be best to replace the whole unit.