is this a quality product or a hit or miss product. there seems to be quite a few people who wouldn't recommend this product. please respond. thank
1980897
Mine lasted a little less than 2 years and quit working in the middle of a week of teen temperatures. The pond it now frozen solid on top cracking the liner. Based on not telling whether this is working on not without an indicator, I would now recommend it. Especially now that it is going to cost us a lot of time to dig out and replace the entire pond unit.
1980898
This is a well made product that does the job promised without consuming unreasonable amounts of electricity. With that said, if you use it in VERY COLD AREAS, BASED ON MY EXPERIENCE, you will probably need a replacement in 5-6 years. After a failure, (NO HEAT) I opened the sealed heater and determined the internal thermostat, used to control the heat was thermally sealed in clear plastic material to provide some degree of moisture resistance. Unfortunately, this sealing method limited the life expectancy to 5-6 years in my application. BOB
1980899
I returned mine because it wasn't working and then actually bought a different one
1980900
I can only answer based on my experience. I bought this item last fall. So this will be my second winter with it. It worked well for me so far. I live in PA. So we got a lot of snow last year. It kept a breathing hole open all winter long. I would recommend this product.
1980901
We have one and it works very good.this is our second pond heater . The first one lasted for many years. It is only designed to keep a hole in the ice so gasses don't build up and kill your fish. Our pond is about 800 gallon.
717873
Sasha, Sorry, I missed your question from a couple weeks ago. Yes, we have had many satisfied clients this has worked for. Please feel free to message us and I can send you a couple of the links to case studies on our product. Thank you, Sunbelt Products
1673941
Hi there! Unfortunately, this does not seem like a normal quality for this product. Our best suggestion would be to contact the seller from which you purchased this item for further assistance.
695711
I think that with every product you'll have people who are unhappy with it. I purchased this for my dad for Father's Day and he's said nothing but good things about it. It does not appear to be made out of cheap parts and it has lasted him well over four uses. Overall this product has received great reviews but if you're unsure maybe you could look and see if there's a money back guarantee.
1871861
Hi, This is a very high quality product and problems with it are extremely rare. I hope that answers your question. sincerely, Customer Service
1879610
I have not noticed any issues. We are very pleased with the product. I would suggest you get in touch with the company and get their engineering specs on the product.
1759659
Very good point (& question).... I don't believe I even checked that. Well, if you buy it & it works for you, let me know. Perhaps that was an issue. Thanks!
1574488
For what I use this product for I"m satisfied. I didn't purchase it with high expectations. Hope this is of help
1877349
Send it back. Mine works just fine but others have found a wide variety of issues. I think poor manufacturing is a real problem.
1554458
I'd be careful in your purchase. I purchased this item from them and it was used. Now after waiting almost a month to receive it I had to send it back. I also had to pay to ship back which I had to fight to get my money back for that as well. As fast as quality I can not answer as I haven't gotten that far. Best of luck to you
1858361
I agree with the three previous answers--no problem whatsoever. It's a great product.
2170818
It works for me. I just had my second try. My co-workers all like it. It seems to me it will not last long as others, every several weeks only, but safer. Hope this helps!
1602218
My suggestion--Don"t use it at all. If you have not yet made a purchase, buy one that you can take a look-at first to be sure the quality is what you want.
1038521
I wouldn't waste my time with this product. It might work correctly when you first get it, it might not. I personally have issues with it working for any length of time, as it always overheats , shuts off, and slams whatever is being levitated into the one or another side of the base. Other product reviewers give a far more horrific account of spending time and money and being disappointed or having their children dissapointed, out of the box.
2164711
I had no issues with this product this is my second one. Sorry for your problem maybe you had a defective one. Ok have a nice day
1322788
That's a good question. I didn't worry about it because the price was right for a quality brand. I don't see any problems arising but I probably should have thought more about that. This likely won't help but that was why I purchased the product, quality and price.
2179622
On my last answer I neglected to tell you that I sent mine back almost immediately. It was a terrible product, in my opinion. Check out the reviews. I wished I had before purchasing. I am so glad that Amazon is a great about returning products. This was the first time I've had to use their return policy, and they did not let me known.