The red carbon filter warning came on, and I exchanged it, but the light doesn't turn off. Anybody know what to do?
2012321
When you remove the front and replace the filter there is a button that you depress until it beeps. After that you can replace the front cover and the light will be off.
2012322
I just hold the light button down for a few seconds and it will turn green again.
2012323
you have to reset it . in the booklet it tells the button to push to reset it. i did mine ,but forgot how i did it.
6906
I have had the same problem, called Tassimo customer service, who told me 3 times in a row that I needed to descale it. I FINALLY convinced him I HAD descaled, had followed directions to the letter, but red light won't go off. By that time I was in a foul mood, got off the phone, but have found the coffeemaker works fine with the red light shining on. . and on. . . and on. For me, as long as it works and I get my great coffee, I can live with the red light.
1319734
This is not usual from my experience. You might have a defective unit. Or (I'm speculating) do you have a fireplace? Maybe carbon from the air is landing on the unit surfaces. At any rate this has never happened with any of the units I have owned. Before panicking perhaps give the filter a wash using the recommendations in the handbook and restart them. Good luck.
1584592
Yeah, that light. It went dead pretty fast and we didn't replace it. Do this instead: Write month and date of installation on both filters, and put it on your calendar in six months--and then replace them. Other than that, the filters have been great and function well.
1772619
my filter is color coded....turns red from white as it gets older....then turns black when it is fully black it is time to replace....i don't have a date code? not much help to you i guess.
1265395
The red light should not be on. Check to see that the filter is in properly or read the owner's manual.
276949
I think it would take a clogged hepa filter to turn on the red light up on the left. I think if you can afford it, you can easily double or triple the charcoal. It however may be the first thing to get covered with dust and cat hair, then it would be time to peel off the outer one. I do know that a washable hepa filter takes several hours to dry enough for the red light to be reset. There is a button on the upper left when you pull off the front panel to change filters, and it must be pushed to turn off the red light, if it won't turn off, you still have an air restriction somewhere. : ) JLL I think it would take a clogged hepa filter to turn on the red light up on the left. I think if you can afford it, you can easily double or triple the charcoal. It however may be the first thing to get covered with dust and cat hair, then it would be time to peel off the outer one. I do know that a washable hepa filter takes several hours to dry enough for the red light to be reset. There is a button on the upper left when you pull off the front panel to change filters, and it must be pushed to turn off the red light, if it won't turn off, you still have an air restriction somewhere. : ) JLL
707832
So far I haven't had any problems with red light run continuously flickering, it might have a short in it. It not suppose to work like that and I would return it for a new one. This Deluxe brand was rated high, it goes from low to high and my wife and I love it. Contact the seller and ask to return it for another one and they will honor it with a UPS return slip. I hope that help you. Aaron G.
1311423
You have to hold down the button next to the replace carbon warning light for a few seconds and it should reset the timer. At least, that's how it works on the small air purifier. I assume it's the same for the larger one.
1023199
There are built in safety switches, if the filters are not seated and the covers properly seated the unit won't turn on for use. I had to reseat and make sure I had all of the filters and their covers properly seated in place threetimes the first time I encountered this set of symptoms. Once I got every thing properly set my unit went right to work.
1661583
I had the same problem. To prevent it happen again, I used the clear silicon to seal around the UL light container and so far my second filter is functioning well.
2199010
Check the electronic eye on top of the light. I had a similar problem and it was the electronic eye. I bought a replacement at Home Depot for a little under $10 and that took care of it. Hope you can figure it out!
1334539
The replacement light simply runs on a timer so it is likely just a coincidence that it came on now. There are no sensors that measure the quantity of water through the filter or quality or water output. Simply reset the filter reminder on the panel and wait till the next time that it comes on to replace.
470663
I'm having the same issue,I just received mine today and strait out of the box red light wont come when connected to charging port.
984657
I purchased two of these, and the red button continuously flashed when I plugged them in. I requested a refund--and purchased a totally different air purifier.The second one I received--I dumped in the garbage--it was no use to me. The directions stated, only the green light should be on. The red one will come on whenit's to change the air filter. You were sent a defective one. Take my advice, ask for a refund--and purchase a different one like I did.
1049308
I have been having the same problem regarding the blue light red light issue I was getting ready to call amazon.com: if you can find out anything let me know thank you
472775
The filter is mine is tight enough to stay in place. I would suggest getting an inexpensive furnace/air conditioner filter, cut the filter material to form a pre- filter in front of the carbon filter. Make it long enough to loop over the top (and perhaps bottom). I did this but didn't have to loop it around, just taping it in place. In this way the expensive filters will last longer, since large size particles ( > 5 Microns) are caught first.