It will not charage anymore with the charger. Is there a way to be able to charge it. If not can I return it.
1990424
If your cell phone charger charges it then use it. If you have warranty on it then yes your able to return it. But if you don't have warranty you won't be able to and if not buy a new charger for the tablet.
1958671
contact Amazon, they will deal with the seller, the seller will be send you an email, with the return it label to shipping back and get an other one or you always can get your money back note: if get an other one make sure fully charger the first time, unplugging use until discharge an charger again. I hope it helps
1520749
Same thing happened to me. It's a piece of junk. Request a refund from Amazon. They will refund your money without you even having to send the charger back.
1209166
Hello, I would like to know any return policy on this laptop. Also, why would you not send a working charger, (noticed) in other questions, that the seller would replace it if its not working. Thanks
2183582
Hi. You can contact the manufacturer and see if they can replace the charger for you because I believe that this unit comes with a 1 year manufacturer warranty.
1955398
Sounds to me like you may have a faulty one. Mine charged up just fine, and I am still doing well with it. I would contact the company. Sorry I could not be of more help.
1383212
Mine was working great after few hours charging. After a year and half, it did not charge like yours. I used to buy used one and used every week, so I gues it died. I used for long and good. But if it is new, then you need refund it
399535
My guess would be the battery. From my experience the charger either charges or it doesn't. The battery on the other hand can degrade and lose the ability to charge
1796059
I had trouble with it charging at all. I emailed deerbrook support because it was past the time to return it to Amazon. I sent it back to them and they said they would repair or replace. I would see if Amazon will exchange it since you just got it.
24645
sounds like it has a defective battery or isn't fully charging. Occasionally mine wont line up correctly when its in the charger & it wont charge...otherwise I say send it back for a new one
1233206
My daughter's charger also broke after one month or less. I contacted the company through my amazon account and they apologized and shipped me a new one right away. I receiced it within maybe 5 days. If you contact them, they will probably do the same for you.
313009
I agree with the previous response. I contacted the company on a separate issue and they responded quickly with a followup concerning my issue. There should be no problem in getting a replacement charger.
147464
i think you should start with trying another charger. since its a micro-usb port it shouldnt be too much of a problem finding one. you should also try different sockets... the electrical output may differ a little bit. if the problem still persists, i assume its the battery. try discharging it and (however) charge it again up to 100%. your next option would be buying another battery... good luck!
499246
Hi Skip,I am really sorry to hear that your charger is not working well! That definitely is not normal. We do offer a 10-year warranty on all cables so we will replace this at no cost to you. Please contact me at support@ismooth.com, or call 800.853.7520 so that I can assist you with this.Hope to hear from you soon,KyleeiSmoothCustomer Service Support
626887
Had the same issue. Started charging by the micro usb port. Works fine now.
349911
I found out it wasn't the unit - the cord/charger was bad. A lot cheaper to replace than the main unit. If you know someone else with the same model, try borrowing their charger cord and testing it with your unit. Odds are that's the problem. Good luck.
267279
I've had this problem with mine. Try unplugging the charger and plugging it back in.