In regard to the overflow question, did anyone else have a problem fitting the drain piece? We can't seem to tighten all the way
1997384
The professional installer had no problem fitting the drain, and the unit functions as expected.
1997385
Awesome! Mistakes happen - and it's great to know that they were gracious and willing to make it right. We could not have been be more delighted with this piece....everyone who saw it was impressed. I'm convinced that it was the crowning touch in a home that we renovated from top to bottom and sold for a record square foot price in less than 18 hours on the market.
1997386
I had the same problem, because of the bottom rubber gasket that makes it really hard to screw down tightly. I solved it by getting rid of the gasket and using plumbers putty instead. No leaks.
1997387
We installed & connected everything without an issue - and the entire system has been working flawlessly since it was installed close to a year ago. Something must be wrong - might be time to consider shipping it back or asking them manufacturer to ship out a replacement drain piece. Just an idea. Good Luck!
651146
I tried to do the same thing. Even though it is a semicircle like my other one, they were slightly different sizes. I able to make it fit but had to use a lot of pressure. You might want to try a local place so you can quickly return and try another if need be.
1776025
I had the same problem. What I do now..fill the blue bowl (I know, obvious) then place it somewhere firm, like on the counter. Put the bottom and tighten it just till it makes contact, do not over tighten, I use one finger to screw it on. Then press down around the edges of the bottom piece firmly so it slides on and then tighten the rest of the way. But again, do not over tighten, turn just till it makes contact. Hold it over the sink to be sure it does not leak. It will come off almost as easily.Had mine for almost 2 years now and no problems.
1143114
We don't have this problem. We did have to push it hard into position but once it's in, it fits securely... Sorry to hear that you have this problem....
889857
Hi Shawn. We had the same problem.we started the installation at three o'clock so that it will end up closer and then back to it off and install the clamp. We had no leak.
1590742
If the whole assembly is loose on the basin- NO - Look under the sink and find a nut that tightens the bracket that holds the faucet assembly to the sink. I had a similar situation when we installed it. Had to tighten a couple times - if you are familiar with thread locker, you might want to put a dab of the blue, non hardening nonpermanent locker on the stem where the nut tightens. I might have used a dab of pipe compound or even soft permatex - forgot which now but its stayed tight for a couple yrs now. Good luck with it.
542686
I have the same problem. I just wrote to Homedics to ask them where I can get it. I couldn't find it on their website even though they have a section for parts. In the meantime I've been using it anyway. I don't fill the water tank too much and just quickly put it into place. It seems to work okay this way but you have to be doubly careful to not let it tip over. Hope that helps. Patricia
1820033
That was a huge problem for us. We finally had to have a plumber install the faucet. We love the faucet, but it was impossible for us to figure out the install it ourselves. Sorry I can't be of more help.
99239
I had lots of trouble too, and the manufacturer was no help. I posted a question here on amazon and got a great reply. I decided to make a little video, which I hope helps! http://blogofott.blogspot.com/2013/09/wideand-tight.html?m=1
1690779
..mine worked like a charm, yes...it screws like a crank, you just have to tighten by feel...if you think you have enough for one more turn and the neck to end up vertical then go ahead...I knew on my last turn that it was pretty tight and that I might had enough for a one more turn but I wasn't 100% so I stopped...plumbers tape is a must obviously and so far no leaks or problems....there is no need to over-tighten....
901726
I had a similar issue. I ended up drilling the hole a little larger and used a butterfly/toggle bolt. It pulled up tight and has been working well for about 6 months.
1710872
How did you crush the diverted? Anyway, go to Homedepot and ask customer service. Tell them you have a claw foot tub and they should be able to find what you need. Take the faucet and components with you. That's important so they can see the size diverted you need. Never over tighten anything and always use thread tape. Best of luck hope this helps!
2068886
We had a slight problem getting the last bolt in the bottom to line up with the hole. We went back and loosened the other bolts, and then we were able to get that last bolt to line up. Afterwards we went back and re-tightened the other bolts.
2169024
Hi Richard. if your working with 1 1/2" or 1 1/4" easy to reduce or couple together. Drain needs to lined up strait , into wall ABS. This made our unit not line up with existing. I moved drain in wall because there is no room to angle drain in the new fountain. In this situation I could not move fountain to the right or left. Witch would be a lot easier . Hope this helps
75001
The popup matched nicely. But I forgot about the overflow!?! If you cut a length off the bottom (approx. 1 1/4") and epoxy it to the inside diameter of the overflow, you will solve your problem. I was in a pinch for the holiday and needed to finish this project. Otherwise I would have found a non overflow product.
1907419
Yes, there is an overflow. I did not use the faucet that came with the sink. I gave that away and do not remember the manufacturer.
526319
yes, ours was a tight fit too, we actually had to return that teapot as it had a bad switch. But we did like it. regards,