Does anyone know what it means if the feeder is showing an error message? I've contacted the company and no one has answered me.
2003331
Mine kept doing that over and over again and I was just about to send it back - I contacted the company and they offered me a label to ship it back to them so they could look at it - when we ended up changing our pet's food to a larger size kibble and now it seems to work pretty well. I think the error message means that it's getting jammed. That has happened to us a lot. It's better now, but it still won't feed on the program schedule, so we just press the buttons manually twice a day, which kind of defeats the purpose of the feeder. Not great quality.
2003332
When mine did that I turned it off and examined the unit. I cleaned out the loading wheel and chute, and turned it on again. Everything had to be reset.The same thing may happen if the battery is getting low and needs to be changed.
2003333
I think this happens when a piece of kibble jams the dispenser. The motor is pretty weak, so it can jam easily and cause the Err. The only solution I found was to remove the batteries to reset the unit. Sometimes you need to clear the jamming kibble too. I've had three of these units and they have all eventually started giving this error message. One of the units stayed doing it after only a few weeks. After fighting with these unreliable feeders for several years, I finally spent the money for a better unit.. The one with the external timer and large diamond hopper on top. These units just don't work very well or last. I think this happens when a piece of kibble jams the dispenser. The motor is pretty weak, so it can jam easily and cause the Err. The only solution I found was to remove the batteries to reset the unit. Sometimes you need to clear the jamming kibble too. I've had three of these units and they have all eventually started giving this error message. One of the units stayed doing it after only a few weeks. After fighting with these unreliable feeders for several years, I finally spent the money for a better unit.. The one with the external timer and large diamond hopper on top.... » Read More I think this happens when a piece of kibble jams the dispenser. The motor is pretty weak, so it can jam easily and cause the Err. The only solution I found was to remove the batteries to reset the unit. Sometimes you need to clear the jamming kibble too. I've had three of these units and they have all eventually started giving this error message. One of the units stayed doing it after only a few weeks. After fighting with these unreliable feeders for several years, I finally spent the money for a better unit.. The one with the external timer and large diamond hopper on top. These units just don't work very well or last. « Show Less
2003334
I think this happens when a piece of kibble jams the dispenser. The motor is pretty weak, so it can jam easily and cause the Err. The only solution I found was to remove the batteries to reset the unit. Sometimes you need to clear the jamming kibble too. I've had three of these units and they have all eventually started giving this error message. One of the units stayed doing it after only a few weeks. After fighting with these unreliable feeders for several years, I finally spent the money for a better unit.. The one with the external timer and large diamond hopper on top. These units just don't work very well or last.
2003335
I'd say you hit the wrong button. Start the procedure tha you were in over or ignore the message. As a LAST resort change the batteries.
2003336
The food is jammed in the rotator. You have to empty all the food out to get it unjammed. You then have to reset EVERYTHING.
2165873
are you talking about the entire bottom of the feeder or just one of the little perches where the birds land? If it is the perches then make sure the perch is screwed tightly to the bottom of the feeder. If your talking about the entire bottom of the feeder, take a look at the back of the feeder. the small straight "connector" peices in the middle should look like an upside down check mark. If one of those "check marks" is missing than the bottom will not stay on the feeder. I had this problem once myself and it wasn't until I looked at the back closely that I was able to see the problem. Had to order a new feeder by the way. Its only plastic and will break eventually if your not careful. I am now more careful when I disassemble it to put in more hummingbird food. Hope this helps
460866
I have not had the feeder long enough to give you an honest answer. My best suggestion would be to call the manufacturer.
731808
The feeder I purchased was the upside down feeder. Not sure what the number of it was now.
2066222
Make sure you have charged the top of the feeder. It will have a green onsite near the off/on switch. To test it touch the feeder and push the remote button. You should get a slight shock if it is working!
726006
Mine was working for a little bit then the bit that spins the feeder broke. Unfortunately I found out while on vacation. Tried to fix it but couldn't. So when the time came for the feeder to feed, it wouldn't spin. I don't think your missing a step. I noticed this thing broke really easily. Probably fed 2 cycles on mine and then broke.
1692298
My cat feeders topped worked after the first couple of months. It also has to be on battery or electric so when the electricity goes out it stops working. I am so disappointed, so we are back to leaving a humongous bowl of food out. We do leave her for up to a wake at a time. Thank heavens my automatics littler box seems to be a Trojan house! Good luck
1868664
Sorry, I can't really help you. I didn't have that problem during the short period of time my feeder was in use. It was destroyed by a hungry bear shortly after I installed it! I guess if there is a space where a small bird could get into the feeder, it's a possibility. It's been quite a while since I had my feeder, so I don't remember much about it. You might want to call the Perky Pets folks -- they might be able to shed some light on the problem. They are an old, well-established bird-feeder company!
234377
I got this feeder, and I have NO NO Problem with the this feeder getting any kind of bugs what so ever. When I do change out the the food I make sure that the feeder is cleaned up real good, and around the holes. Refill and put the feeder back up, and it is put up high in front of my Bay window. When it is real hot I change out the food every week. When it is cooler weather every other week. The best feeder I have ever had, and believe me I have had a lot of different feeders. Good Luck
665616
Must be the Quality of your paper, I have not had any issues with the paper feeder. Make sure your paper is aligned properly in the paper tray and the Green knob tightly secures the paper rack.
2086897
The same thing happened to mine. The plastic on this feeder gets very brittle after a short time of usage. Let me know if you get a response about the replacement parts.
584080
When I set my dish up the pump started working immediately. I would guess that you have a faulty pump and let Amazon or the company you ordered from to see about how to return. They would not accept my return because everything worked but my cat just refused to drink from it as the noise spooked her. As yours is faulty equipment I can only hope that an exchange will not be a problem for you.
22553
Contact Food Saver, your machine is broken. I have had several machines in the last 3 years, they are not very durable, but work great. I called them and they sent a replacement machine. Good luck.
728731
Is it possible either some of the contents are too large and may be jamming the spinner mechanism or the feeder itself is so large that when nearly full the downward pressure is causing the spinner to stop? I have encountered similar problems due to both these instances.
132658
I tried, but the photos sometimes fed crooked(ly) through the feeder. I did the test with "expendable" photos. What have you found?
535026
Verify you have your feed horn set up correctly. Some satellite feeds are weaker then others. Try a strong feed first.
213766
I tried to get mine to spin to figure out the problem. Even with the center piece not pushed down, it will only advance the amount of one feed. I think you may have received a defective unit. I have never had that problem and could not create it.