How do I open this case? I've tried to push on the sides and pull it apart but it won't open.
1995396
It is very hard. Just have someone else whose hands are stronger pull on the sides.
1995397
I had my Grandson do it, The younger generation did it in 2 mins-----------so hand it to a young child and you have it done made me feel so dumb!
1995398
The sides unsnap and the top if you use a nail file to push down the tab it will open. It isn't easy but it will work. When putting it back together, put the bottom in first and it will snap together!
1995399
Hello. First you have to loosen the caps the protect the on and off sound, the charger port, and the ear phone port.I usually feel the rubber wrapper away from the case at the sound on off area, since it is a smaller piece. From there it's pretty easy.Hope this helps, if not send me a note.
1813082
There are screws in the top, sides and the back at the top border. Just take them out and lift the case from the sides. It should come right off. I did it to remove a disc that was jammed.
664373
I had the same problem but it want break just pullit a part at the open slot on the sides it will take a few saconds but will come apart
80956
It's a pain. I struggle every single time I remove it. Basically I get a coin that fits best in the slot on the right lower side. I turn with the coin and pry my fingernail between the seam where the halves meet at the extreme right corner of the case. It will usually pops apart once you've wedged your fingernail between the halves.Maybe someone out there has a better method, if so I'd love to hear it too.
1537383
I had the same problem too one time look at were you have you button on your phone and were you have the Everything must be aligned perfect or the case will get stock...how I took it off last time I got a skinning knife and with the Tip of the knife I pushed it out it popped open..... Try that it help for me
897950
Make sure you are trying to open it properly. Slide the lock buttons on each side toward the ends of the case, and they should pop open.
1567168
I use a pocket knife to wedge between the two pieces...if you have a nail file go the top corner either corner and wedge it in between the case slide it down the side till it pops loose
805353
I use a butter knife and wedge it under the edge of the lid and then try sliding it across so that I can pry it off. Sometimes it's easier to pry open when it's not overfilled. Good luck! Hope this helps.
674892
Try prying it open with a screwdriver or a butterknife.try pressing it down then pry up.
131799
Dorothy, I had the same problem. Hold the bottom (bigger part) with your left hand and twist the part just above it with your right hand. Failing this, go to YouTube and see how is done there. This is how I managed to open mine. I hope this helps.
1802044
The friction-y stuff inside may have just gotten a little tacky and doesn't want to let go, I'd say just pull it apart slowly and forcefully. If it breaks, I truly apologize. Maybe you have a defect(?). If so, I would contact the manufacturer.
1259242
Claire I have a answer, on the right side there are two little wholes you put your left thumb nail in the bottom and right thumb nail on the top or do it the opposite I doesn't mater then put then the top should pull off put both sides of the case and your done
1798330
Mine was a little hard to open from the sides. I guess you can use butter knife to open it. The main reason why I got this case was precisely because it was not going to be easy to remove, very important when you have a toddler.
451400
When you need to remove the case, please push on the upper right and bottom right corner of the case while it is open. Push on both corners at the same time. (Don't push the Kindle, push the cover!)...This is the answer to me from the Omoton company. It worked.
650130
Grip the sides of the case tight in one hand, and the sides on the other hand. Then pull hard. Sliding it out using a downwards and out motion on the screen works too.
560253
Take it apart push the open/close button once then put back together. It has features where the internal part that the back plate connects to is protected against forceful opening. Also make sure that piece is tightened. It connects via phillips screw and should be hand tight and lined up in the right position. Sounds like you have it backwards.
1843747
Set the case on your lap with the hinge down.Put your fingers on the edge of the lower half of the case (keyboard side) pull down, then open. It opens right up, and you won't loosen the latch to where it does not hold. This is one of the strong suits of this case for me. I've had others which resulted in screen scratching due to the case not holding in a travel bag.