Camera freezing! I've only had my PlaySport for about a month...and it has done fine until today. I was scrolling through the videos and pictures I made and it froze. It won't let me do anything. I tried hooking it up to my computer and it won't do anything. Any suggestions? It's not like my Blackberry...where, when it freezes...I just pull the battery. :( Camera freezing! I've only had my PlaySport for about a month...and it has done fine until today. I was scrolling through the videos and pictures I made and it froze. It won't let me do... » Read More Camera freezing! I've only had my PlaySport for about a month...and it has done fine until today. I was scrolling through the videos and pictures I made and it froze. It won't let me do anything. I tried hooking it up to my computer and it won't do anything. Any suggestions? It's not like my Blackberry...where, when it freezes...I just pull the battery. :( « Show Less
1983828
I was just about to suggest (and feeling a bit smug about it, I'll admit) that you simply re-boot. I had forgotten about the non-removable battery. Oops. Who feels foolish now? This is a great post. I hope somebody comes up with a useful suggestion.
1222792
There's a reset button on the side....gotta open up one of the sides and use something small to push the reset button in the pinhole.
436858
I had a similar problem. The sony analyst walked me through power resetting and pulling batter + memory card. None of the checks corrected the problem. I used the 'tap it on a hard surface' technique and it is back up and working. The pulling the camera lens did not work so the tapping technique will be used until we tap it into its grave.
998233
Wow, sounds like the cam is at least _partially_ to blame if it gets that hosed over any memory card that does anything less than short out connections.You may have done this but just in case:-Are any of the pins in the CF slot on your camera bent? The SD adapter might have done that.-Is there any global reset for your camera? The controller in it is likely confused, but not _broken_ per se.
328622
I would say try to find a way to reset the camera to all it's default settings to see if it was just something silly you pressed/touched. If that doesn't work, check your return policy. Other than that.....um....try a hammer.
2084180
Hi there,I wish I knew why. Mine is acting the same way. Both times I've tried to use my camera I lost radio control as well. I was so freaked out by crashing it, I never thought to check the GPS signal indicator light. I got my repair parts Friday, and it's pretty windy today, but I'll be checking this out later in the week.
1048034
I'm surprised you got video! the one I bought won't do anything! Well it turns on but nothing else. I would look for a better cam.
375507
Hi Rhonda, Pure Digital Customer service is well aware of the issue and is pretending that it is far less widespread than it is. They told me on the phone that it's not just MacBooks, it's most USB ports. The bottom line is that the product is defective and they know it. I have had the exact same problem with FOUR different cameras (two from Amazon and two from Costco). I have returned all but one. They all have the exact same problem! They USB arm does not fit the USB port! I've spent over a week with Customer Service emails and phone calls. (There Customer Service is horrible I might add). It took them over 24 hours to email me an RMA number so I could return the defective camera (they promised me 3-5 minutes!). Then they offered to send me an extension cable that might work. It didn't. I have placed 3 phone calls to them since last Thursday alerting them that I have not yet received the email with the "return label." I STILL HAVEN'T RECEIVED IT! (Incidentally, they originally told me that I would be responsible for paying for shipping. When I protested and reminded them that their camera was defective, they then offered to send the pre-paid label). So...I've been dealing with this for over a week now and I still do not have a camera that works. They have promised to send me a replacement camera that they guarantee will work, but that has yet to be seen. Given their Customer Service track record so far, I'm not very hopeful. Good luck!
1467741
I just spoke with a representative at Midland. I am using a 64GB card and have not had any problems yet. She told me that if I ever have a problem with the video freezing or being "choppy", try reducing down from a 64GB to a 32GB. This will obviously give you less record time but should solve any problems
1523100
Maybe try pressing the reset button under the camera. Its a little dot inside the camera so you might need to use a needle to push it. Hope this helps :-)
909130
I just received mine back from repair, I don't even have a camera app anymore, tried to download one and it still wont work.
1972372
All I can think of is you might need to try "rebooting". There is a tiny hole in the bottom of the camera (inside the place where you would screw in a tripod). Try sticking a paper clip in the tiny hole a push for about 5-10 seconds. Mine has frozen before and that resets it. Do that, then try hooking it back up to your computer.
495883
Mine started to freeze and then kept on. At first I was able to hard reset, that stopped working then I tried I hit the outside reset (Pinhole button on the side), it didn't work. I only had it for two weeks. Snowy screen constantly. So I returned it.
149198
I personally returned mine after it froze ten minutes into playing around with the functions, and bought another player with the refund.If you haven't already, you should hold the reset button for ~10 seconds (as opposed to just pressing it) and see if that does anything, like commutergirl suggested.Also, maybe double-check to see that it was plugged in properly for charging? Sometimes USB ports can be weird.In any case, good luck! I hope it's just a temporary thing and that it works soon for you!
1184271
Had the same thing happen to me and I was able to fix it. Turns out the internal memory had become corrupted. Here's what I did: 1. Took out my SD card (in this case my 16 GB class 10) 2. Hooked up the playsport to my laptop (windows xp) 3. Once the device is recognized a removable drive will appear 4. Format the removable drive (FAT) 5. Remove USB device within windows 6. Detach playsport from laptop and power off (if it doesn't shut off automatically) 7. Put in SD card and give it a try!
1398192
Have you tried unplugging it? Sometimes my model freezes up and I have to unplug it and replug it.
382132
The last thing you do in the connection process is turn on the camera. Switching to LR5 also heled stability. One bug that is consistent (at least for me). IF I capture an image while I'm in the develop module, LR will crash and I need to restart the program.
1894792
Hello friend ... Until moment my camera not present any problem ... Send back for waranty !!! Good luck