How do you repair one of these if it breaks? I can't seem to find a website for U-Smooth that works. Thanks!
2001754
Mine quit working after 3 months. The co I bought from on amazon told me to send it back so I did took almost 5 months to get replacement and that was after several emails and threatening a bad review and threatening to contact amazon. Had 3 days later
2001755
http://u-smooth.com/Click on "Where to buy" and then scroll down to the phone number and call to find a dealer in your area...they may be able to help. The issue with buying from Amazon is you dont have a hairdresser/salesperson to deal with. If you cannot get someone close to you, contact me again, and I will contact my salesperson and see about contacting you.
2001756
I had to return mine because I received it broken. They never sent me a new one so I got a refund. I bought a CHI. Sorry I couldn't help.
2051714
Seeing as I am mechanically inclined, I would try taking it apart to see if it could be fixed and then probably throw it in the garbage. For the price it isn,t worth paying to have it fixed . I bought two with the idea that they might last for a couple of years and then be replaced.
1384864
I used it a smooth top for 2 hours and it was NOT damaged. I guess there is different smooth tops because some people can have problem. I took the risk but so far, good.
1636684
Mr. Fix says check with the manufactor for parts. If your handy try retrofitting the parts from a hardware store. How'd that break anyway? Good luck.
1745803
Contact the company for a replacement, sounds like a defect. I never had that issue with mine.
828585
hi Julie, sorry my blender never work, I had to returne it but I don't think that if it is properly attach should loose it
2077699
This happened to me the day I got it. I called customer support and they said it's very common and you can't fix it without breaking it. It's just a piece of plastic junk.
1428789
Find your receipt and take it in for service. Once it's looked at They will then tell you to take it where you bought it for a replacement with a similar model. It's considered un repairable.
1656570
What did you end up doing about it? Our pedal has fallen off and it seems the hole is also stripped. I don't know how it stayed on to begin with. I guess somehow with repeated use the hole got bigger. Replacing the pedal will not fix the problem either.
1187345
Directly from the manufacturer if you are looking to pay for it. I received mine broken. I contacted the seller and received the replacement directly from the manufacturer (at seller's request). Good luck,
92941
Westbend.com under support....then replacement parts. http://westbend.com/support/replacement-parts/smoothie-makers/se3000-smoothie-express.html
123323
Unfortunately, this happened to ours as well. Then, it simply fell apart. We returned it as we had only used it for a trim one or two times before this occured. It is a great design and a fantastic tool if it wasn't so poorly made. If they could work out the kinks we would try it again.
1284693
I don't recall what I did when mine died several years ago, but it looks like you can get replacement parts here: http://westbend.com/sp600-smoothie-maker-pro-600.html Good Luck !
1520665
Same problems here fat boy tools sold refurbished ones as new. As I was informed by makkita when I sent it out for repair. Got it back and same day it broke. Switched to ridgid no problems.
1973440
Good luck with that!! I had a Nubis I got thought them. Put me in touch with the company.It cost more to ship it and fix it than I paid for it. I have e-mailed Protec about something elseand they did get back with me. Maybe they might help but don't count on it!!
1797518
both of mine recently broke also. it seems the junction piece is a bit fragile. I removed it and joined them(the oar pcs) together with some parts from a hardware store. $8.
2245450
the only think i know is to send talk to company and send it to them. it is worth it, it comes back fixed and sharp, i have never broken one myself. But yeah, if you should be able to send it to the company