The refrigerator portion of our (GB2FHDXWS04) Whirlpool Gold® Bottom Freezer Refrigerator has stopped cooling. The freezer works. Anyone else have this problem? What's the fix?
1977254
To best help you with this issue please call 1-800-253-1301 for assistance.
1977255
I did not buy Whirlpool or Amana because one particular complaint crops up repeatedly about this model and, when I approached Whirlpool to find out if they had made some sort of running change to improve reliability, they stopped communicating with me. Life is short and I need a new fridge so I did not become expert on the issue. You can see what I'm talking about by going through the reviews. That problem (yours, as well?) manifests when unwanted water freezes in the freezer and then leaks out, sometimes causing considerable floor damage. So...look carefully at the floor of your freezer for excess water. I did not buy Whirlpool or Amana because one particular complaint crops up repeatedly about this model and, when I approached Whirlpool to find out if they had made some sort of running change to improve reliability, they stopped communicating with me. Life is short and I need a new fridge so I did not become expert on the issue. You can see what I'm talking about by going through the reviews. That problem (yours, as well?) manifests when unwanted water freezes in the freezer and then leaks out, sometimes causing considerable floor damage. So...look carefully at the floor of... » Read More I did not buy Whirlpool or Amana because one particular complaint crops up repeatedly about this model and, when I approached Whirlpool to find out if they had made some sort of running change to improve reliability, they stopped communicating with me. Life is short and I need a new fridge so I did not become expert on the issue. You can see what I'm talking about by going through the reviews. That problem (yours, as well?) manifests when unwanted water freezes in the freezer and then leaks out, sometimes causing considerable floor damage. So...look carefully at the floor of your freezer for excess water. « Show Less
1469021
Maybe the liquid in the container isn't freezing (ahead of time, in the freezer) like it should. I'd contact Cuisinart directly.
1150522
Worked great on ours, we are waiting now for the factory parts to arrive.fridge is in the garage running fine for a week, temp is 30 in fridge and 0 in freezer. Web pros say it's not good to leave it on due to stress on compressor.
43116
Suzanne, we had problems closing the freezer door, too. Found small piece of white styrofoam stuck close to the hinge (was hard to see it). Once removed the door shut perfectly. Connie
1972549
I would check if the part number for the whilrpool is listed as a replacement or compatible. That's what I used when I checked for my Refrigerator
1409988
We have the same problem with our Whirlpool.... Haven't been able to diagnose and correct the problem.
2003596
Thats what happened to mine! Altho, I didnt move....my cooling system stopped working within a couple months of me buying the machine. Its not worth it.
223582
Hi,I purchased this freezer for my daughter who used it in her dorm. It worked beautifully and was silent. I now have the freezer stored in my home and use it occasionally. Still works like a charm with no noise. I would recommend it. Thanks.
1498641
I updated the keg link in the posting so if it did not work the first time is should this time. And the kegerator is called the K209B-2 Kegerator from Kegco if you need to look it up for some reason.
354595
there are two things. both are easy fixes and one fix is easier than the other. first, open your fridge drawers and see if they kindve come back. if they dont at all, then your problem is that the unit is too level. just get a pair of pliers or a wrench the correct size and twist the front feet of the unit higher than the back. if the doors swing back, then the unit can drain properly. if that isnt the case, then you have to clean two tubes found behind the unit. if you take off the large plate on the back of the unit, you'll find two white rubber tubes. make sure the fridge is unplugged for this. take those tubes and any assembly pieces out and wash them with hot soapy water. rinse them well. allow them to dry and reinsert them. those things clog every couple of years if there is a lot of sediment in your water. we have had to do both. we've had our fridge three and a half years and still love it. little maintenance, but overall nice. there is no drain cup to dump, and other than replacing the water filter every six months, it is pretty maintenance free. just make sure the front is higher than the back and clean your tubes every couple of years--esp if you have hard water in your area.
1140859
I just installed this ice maker and am having the same issue. The ice comes off in a big block and does not separate without beating on it with the scoop. Still does not completely separate. We have reduced the temperature and it is a bit better. Going to reduce the temp a couple more degrees and see if that is the fix.
36191
Check the vents in back. Dust tends to collect and stop the fans from turning, which in turn stops the cooling. I vacuumed the vents religiously, to no avail. This fridge was one of my worst purchases ever. I junked it and bought a little Kenmore instead.
2269556
Assuming you don't have a problem with the water supply to the refrigerator and the filter is clean, the water line is probably frozen. It runs behind the ice maker mechanism and that section is known to ice up. It's a known issue and part of the myriad of issues with this unit that go wrong.
772159
My whirlpool gold is 36" This part is working great so far. installed it about 2 months ago. It was really easy to do by the way. Highly recommended!!! Sorry I was away and forgot the size of my fridge.
1183698
The boyfriend says to try good quality filtered water and to turn your freezer to the warmest setting so that the ice freezes slower, that should give the air bubbles a chance to work out. Hope that helps!
1971179
Tammy, I figured out after that happened to me was to get the motor running and pour the mixture in using the slot in the top. I haven't had any more trouble with it sticking. It does seem to freeze up quicker than the time it says in the booklet. I scrap it out with a rubber spatula and put it in a container to finish in the freezer. I got a good hint from another web site to put a little acholol ( rum or tequila)in it to keep it from freezing rock hard. Hope this helps
1297432
I purged the system, in the information about super freeze it states do not mix refrigerants . It works well but service it very slow, it does not use as much as Freon 22.