I just received the phone, however the home button doesn't work. I have restarted the phone and even did a factory reset. Any help?
1984408
I believe it is a problem associated with the operating system. Try download the LG software and re-install the operating system
1984409
Have you tried to change the order of the buttons? To see if in another place works... http://www.androidcentral.com/how-customize-lg-g3s-screen-buttons
1421034
I did not put the home button cover on because I thought it would cause an issue. You can try and see it cutting it works and let us know thanks.
1442276
Well, actually, mine wont turn on, but I hear that's a good thing. There's a little door on the back your have to pry off. If I remember right, its smaller than a matchbook cover. Behind it there's an on/off switch. Keep your fingers crossed that it works. Mine phone has worked fine except the ringer btw.
2025866
Usually the phones are clean titled the one that I bought was atleast. Just make sure it will work on your carrier. I had no problem activating mine and it still is in use today. Check out the person I bought mine from he was a great ebayer
641433
I'm not familiar with that. Have you had a problem before? (The phone may be defective and in need of being replaced if covered under warranty, that could depend on your payment method. Amazon is great when it comes to returns for defects.) The only other thing I could recommend is to do a hard reset on the phone or try doing the "Factory Reset". This should work provided you haven't "flashed" this phone. I hope this helps.
1758212
If it is not too late to send it back, do so. I had the same problem and others and gave up. These phones are expensive and not fully realized even when they work. I would suggest that you cut your losses.
1057913
hi, i had the same problem after two days use and i contact the product vendor to return the phone but they told me that the warranty period had expired (at the time the courier takes the device to my country) and they could not accept the phone back. I could only qualify them negatively and try to contact the sony directly
1792254
Yea you can click the home and power button but it does not do anything. I hope you enjoy this fake i phone i know I enjoy mine
2027868
I'm not sure what to do if the phone comes locked. When we got ours, I just called Sprint and they walked me through how to set it up. Maybe they could help with the unlocking process, too?
1884734
Im having this same problem. Has anyone found a solution or have you all ordered new phones?
979991
Ok. Some possibilities: and none of these are meant to be judgemental because I've done them.First: make sure the volume on your phone is up and the "do not disturb" function is off.For the handset to work for two weeks then suddenly stop is more a sign of changes in the phone settings.Remember that the center button on the handset turns the connection on and off. Best bet is the volume control on the phone. We have 3 of the handsets and my cousins have two. No problems at all.
416037
I bought this phone a coupple of months ago and I can´t make it to work. I can talk but I don´t have internet, the service provider says it´s not fully unloked, that the internet service is attached to Verizon. Any help before I ask for a refound!!!
361385
Im sorry you had trouble. Ours works perfectly. My son even dropped his phone in the dish water and the phone was dry as can be. I will ask my son when he gets home if there is anything you can do.
827874
You might have to factory reset the phone: http://www.youtube.com/watch?v=e60kvh12EC8
1784511
Hello, I've bought this phone before and to warn you, i will never buy a phone online anymore!! Heres a summary of my experience. I bought the phone as a gift. I was very excited when i gave it to the person. After two weeks it went blackout on the screen. I took the phone and try to update the phone but it didnt work. I took the phone to the Apple Store to get it checked out. The Apple store representative said they opened it and they saw some non apple parts in the iphone thats why they cannot fix my iphone. The company i bought in here in Amazon thought i took it to a third party and its an Iphone why wud there be any non iphone apple parts in there. but i didnt. If they were to go any further i wouldve have that iphone representative as a witness. I got a little of my money back but this is the last time i will ever buy it. This phone dont have a front camera and i dont know if it will work in Haiti. But i dont recommend buying a phone on any website anymore!
2099545
We have fixed the initial home-button issue. There is no problem using the home button with this case.
993890
Sorry, I can't help you. The phone stopped working and I went ahead and upgraded w/ Verizon. I 'recycled' the phone at Verizon about 4 months ago.