The first time we put up this tent, the wind was very strong and the top of the tent poles broke. Can we get replacements for the poles, where?
1978813
This happened to us also. I called the company on the number listed in the package and ordered 4 replacements, just in case anymore break.
1147855
Unfortunately it is difficult to find any replacement parts for this model tent as Coleman is discontinuing this model. You can try eBay. Sometimes people post parts from their broken tent. Stay away from Coleman replacement parts site, they do not send the correct parts and give you a hassle to return them. Your best bet is to try and repair the tent best you can. If the joints and hinges are really bad, I suggest buying a new tent.
1808959
Only had tent for about 6 weeks. On first use, one of the poles cracked when trying put up tent. Company unable to replace pole so I sent whole tent back for refund. I will say tent was completely dry after rainstorm, and tent was airtight. Had little problem with head room, a little low, but if I had the pole replaced I would still have tent!
707057
This item was a limited edition and it is difficult to find replacements. We have had luck on ebay, however the prices can be high. A better alternative is to carefully place a piece of aluminum foil (heavy duty is preferred) over the top each time that you use it. If stored in windy conditions, a rubber band can hold the foil in place. This method has had excellent results for many users and is recommended.
1467474
I replaced mine with camping tent poles. I cut the elastic cord and cut the sections to fit over the existing poles to the size I needed ... Might be a workable solution using them . Cheapest replacement poles were at K Mart, camping section .hope that helps.
857795
I was able to order replacement window poles today from Tent Pole Technologies. I had to leave a message but they called back within an hour and were extremely helpful!
2081917
our tent poles were easy to put together, but snapped after about a week. the our generation company replaced them immediately though and we have had no problems with it since.
1688776
There are replacement pads with the unit, but you can also buy new pads. This is a great little tents unit, I really love mine. Good luck!
1218333
Since these are not "commercial grade", and the cost to use the tent once, could compare to the cost of a rental tent..., I suggest you consider buying a new tent. I used the tent quite a few times, but one very stormy day, and the poles bent. Buying replacement poles will be much more work, and the poles may not be a perfect match to the tent canopy. Good luck, I hope this helps.
877991
Hey there.We put a top on as well made of more wire.When it snowed we put a tarp on it but we braced it in the middle with a 2 by 4 .If they do indeed sell replacement parts try to brace the middle and it shouldn't collapse.It is kinda light and putting a top on it for us strengthened it.Good luck
2269669
yes. just type in replacement poles for play tents, just have to know the tent size. I just had to order a set myself, but it comes with both poles
2085820
I'm not sure but its best if you put in place the two inner poles with nuts first.. leaving them laying down on the ground once put in place.. then start putting in place outer poles.. once you get one side up.. then its easier to stand up the inner poles.. you will need a few people to support the inner poles while someone puts in place the other sides.. I love this tent.. I replaced the rope with tow straps using eye hooks at the top and bottom of the poles for the tow straps to hook through it makes it much more secure and when the wind loosens the tent you just simply rank the strap..
1996476
Hi Alan, you don't need your old poles - mine came with new poles that I just fastened to the old base frame. This has lasted really well so far, lots of heavy use and no damage.Cheers, Mark
292967
When my tent came, there were two poles bent and one bottom (foot) pole was missing. I photo-ed the bent poles and they sent the three poles in the next day which I got three days later. Very responsive. -cf-
2251005
The tent is complete, and lots of room. We did have a problem with the tent being anchored properly and having a wind storm pick up the tent and drop it bending the frame. We tried to contact both Amazon and the provider about replacement parts and recieved no response. We ended up having a local muffler shop re-manufacture the parts, and reweld some of the pieces to make it functional for the event. We solved the problem by adding additional large stakes to the corners and middle, and it was very functional for our event.
1760781
I have no idea where to purchase more poles. Why don't you try contacting the seller. I'm sure they will know.
1320387
I don't know where to get one. Ours is second hand & didn't have one. I will warn my son about the wind. They live on top of a mountain!!