The Magic remote hung on my once and even power button won't work. is this normal?
2000364
Not for me. I'd contact the manufacturer ASAP. For the record, I really only use the Magic remote to access the TV's smart features or to power on or off when I misplace my cable provider's remote, which I use as a universal because that's how I access my DVR. But I've yet to experience any problem whatsoever with the Magic.
2000365
Its causing a problem for mee to...post update to firmware, its hanging even more...TV too slow in smart mode and am thrown out of apps such as youtube automatically as soon as it goes low on "memory"
2000366
This happened once when I was leaving the smart Apps page but after 10 seconds it responded. I powered off and on and it came back on normal. Have you updated the TV firmware? I think they rectified some issues there.
1559033
Mine did that and I just played with the remote for a while and it starting working again try hitting the RED , GREEN or BLUE button
260020
Not sure what the problem is, but the power button works the same way as any other I've had before. Hold has always force shut down the system. You can probably change those settings in your OS.
369165
Sorry to hear that. All my remotes did work. I would go to your account and under your orders select the option to return or exchange. I am sure they would be happy to replace them if they are not working.
2078335
it's not frozen. if you migrated your account from older remotes then recent firmware upgrade causes this issue. call harmony logitech support, over the phone in 2 minutes your remote will be working again ;-) good luck
73308
Yes I had no problem doing anything on it ,,, just dnt drop it my power button broke off and doesn't work at all now!!
742058
My remote worked fine... I had an issue with the base connecting to my phone until it just would do anything anymore.
2281667
Hi,I believe your doing everything O.k. . Just that , if you are using the remote , i would try pressing the button dierctly from the box??Have a good day.
662069
You could try holding the power button for 20 seconds and see what happens. Though I think the battery might be the problem, and since you can't remove it, you're going to have to contact the technical assistance.
435268
Same problem here. Remote worked great for about a year and a half, now a bunch of my buttons don't work - or when they do they repeat. I finally had to throw it away and am now researching for a replacement.
667087
Clear the memory and start over programming the remote. I needed to do that as I had a similar issue.
215409
Only the power button lights up when buttons are pushed. Nothing else on the remote lights up.
1654830
I think I may have a similar issue. I connected my TV, and I have no picture, no sound, or anything at all. The right light on the button right comes on and off when I hit the power button, but that's it. Can't get the menu or anything to work.
1912295
Glad you got it fixed, but that didn't work for me. Pushing down hard (and holding down) the power button turns it off momentarily so perhaps the defect is in that area and you were able to fix yours by applying pressure while turning on/off the wireless. Would be interested to know if it works for anyone else. I've just gotten used to it being on at this point.
260182
I had the same issue. I had to wiggle it a bit. Ot worked for all of 1 hour. I suggest getting a new one and return this. Sorry about that
1864613
Yes,just make sure the power button is on.It's the crescent shaped one at the top of your unit with the power icon.
2038517
Mine didn't require too much pressure. Perhaps you got a defective item? Maybe contact the company who sold it to you and ask for an exchange. I had to do that on my first one too. The first one had a broken housing and caused problems with the button. Good luck.