TV doesn't turn on, goes straight to standby A friend of mine recieved the 42" panasonic plasma for Christmas, plugged it in, and the thing does nothing. It immediately clicks off to standby mode. Well she called their support and talked to someone right away. As soon as she explained what happened, the gentlemen seemed to know exactly what was wrong and claimed that she has a defective TV. So I was wondering if anybody else has had this problem and how often this happens. Should she bother getting the same TV when she returns it? Something different?Thanks, Adrienne TV doesn't turn on, goes straight to standby A friend of mine recieved the 42" panasonic plasma for Christmas, plugged it in, and the thing does nothing. It immediately clicks off to... » Read More TV doesn't turn on, goes straight to standby A friend of mine recieved the 42" panasonic plasma for Christmas, plugged it in, and the thing does nothing. It immediately clicks off to standby mode. Well she called their support and talked to someone right away. As soon as she explained what happened, the gentlemen seemed to know exactly what was wrong and claimed that she has a defective TV. So I was wondering if anybody else has had this problem and how often this happens. Should she bother getting the same TV when she returns it? Something different?Thanks, Adrienne « Show Less
1991004
This is a great TV, every reviewer gives it top notch reviews, especially for the price, so yes, I'd advise the same TV. I bought it & Ihave a little pause when tuning to a new channel, Panasonic asked me to try a new cable, which I will do. I bought from Amazon.com, the delivery man made sure the TV at least looked in good shape when it was delivered...he took the box off, etc.We are very, very happy with it. Linda
1991005
Exactly the same happened to me! I bought this TV for my dad and I was so disappointed when we couldn't turn it on.
381793
Just turn off the anti-judder. Fixes everything instantly (on the plasma). For some reason it won't stay off, though. Comes back on every time I turn the TV on.
129952
There are several possibilities. First I would check the power cord for any damage. Does the tv not power on after being on or was the tv powered off for a day? If the tv is on, does it shut off on its own?
1880509
I found out the tv is still under warranty through Am Exp. They told me to have a technician come to give an estimate. I called Geek Squad and when he came out he told my husband it was still under warranty and never charged us the $150 diagnostic fee (Great, I'm not complaining!). So he said the panel is bad and ordered a new one. (He said that it was possible we might get a new tv if they no longer had the panels.) He is coming next week to install it. I advise anyone with this problem to ask your credit card company if they offer an extended warranty on it if you purchased it with a credit card as I did with Am Express. I found out the tv is still under warranty through Am Exp. They told me to have a technician come to give an estimate. I called Geek Squad and when he came out he told my husband it was still under warranty and never charged us the $150 diagnostic fee (Great, I'm not complaining!). So he said the panel is bad and ordered a new one. (He said that it was possible we might get a new tv if they no longer had the panels.) He is coming next week to install it. I advise anyone with this problem to ask your credit card company if they offer an extended warranty on it if you purchased it with a... » Read More I found out the tv is still under warranty through Am Exp. They told me to have a technician come to give an estimate. I called Geek Squad and when he came out he told my husband it was still under warranty and never charged us the $150 diagnostic fee (Great, I'm not complaining!). So he said the panel is bad and ordered a new one. (He said that it was possible we might get a new tv if they no longer had the panels.) He is coming next week to install it. I advise anyone with this problem to ask your credit card company if they offer an extended warranty on it if you purchased it with a credit card as I did with Am Express. « Show Less
874618
I purchased a Panasonic 65" plasma and it was delivered by CEVA yesterday as "white glove service". They did all the things that you mentioned, brought it in, unpacked, attached the stand to the TV, turned it on and made sure it worked ok.
1168339
This happens on my Panasonic Plasma on rare occasion (3 or 4 times a year.) It also happens with my Vizio LED. I believe its not a TV problem but a cable problem. I have Comcast and sometimes I need to unplug my cable box for a few minutes to re-boot it. Sometimes that works, but more often I'm just getting a bad signal from some unknown link in the chain from a live feed. It annoying but has never lasted. The other 99.9% of the time both TV work great.
450644
I had the same problem when I plugged my plasma TV in. I thought I could put a TV and cable box on it but nope. Once I unplugged the TV the beeping stopped. So I have a battery backup for my cable box only...
856798
My first tv came with empty ports. I called amazon and had them replace it. I had that relaxed in 48 hrs, since then I have had no issues and love it. Send it back and get a replacemnt
765854
Vickie, In the end I was not able to resolve the issue. I had 2 technicians out to try to fix it, but they weren't able to. Sharp is sending me a new TV (which is being delivered tomorrow afternoon). I'll let you know if it works any better.
444480
Hi I have trouble with my unit. I dont think its a TV problem. I only get a snowy screen and the sound is in slow motion. The batteries seems okay with a meter check. Anyone else have this problem?
1489755
I've pretty much decided on purchasing the Panasonic 50PZ800U. I notice from your previous post that you have LCDs in your home as well. How would you compare the viewing experience between those and your new plasma? As far as HDTV, do you have Cable or Satellite? I currently have Satellite, but will switch to FIOS based on reviews in Consumer Reports.I really appreciate your time!
985887
Hi,I ended up going with the LG 50PX950 plasma, this is my first plasma and so far I really like it.I haven't been able to try the 3d yet, as my glasses were on back order and finally shipped yesterday.Like I previously mentioned, I really did like this TV except for the ghosting issues.
724485
Go to CNET and look this tv up. People have posted calibration settings on there. My recommendation at this point would be to return this tv immediately! I have had the pn64e8000 for nearly two years now and it just died yesterday. I have found out recently that these tv's were shipped by Samsung with bad panels. I am not the only one this has happened to and some folks are trying to organize a class action lawsuit over this issue. I have had two Samsung tv's and they both let me down. Their customer service sucks and they will give you the runaround. I just ordered a Sharp aquos Lc70sq15u which is about the same price i paid for the pn64e8000 and is twice the tv. BEWARE OF SAMSUNG!!! Go to CNET and look this tv up. People have posted calibration settings on there. My recommendation at this point would be to return this tv immediately! I have had the pn64e8000 for nearly two years now and it just died yesterday. I have found out recently that these tv's were shipped by Samsung with bad panels. I am not the only one this has happened to and some folks are trying to organize a class action lawsuit over this issue. I have had two Samsung tv's and they both let me down. Their customer service sucks and they will give you the runaround. I just ordered a Sharp aquos Lc70sq15u... » Read More Go to CNET and look this tv up. People have posted calibration settings on there. My recommendation at this point would be to return this tv immediately! I have had the pn64e8000 for nearly two years now and it just died yesterday. I have found out recently that these tv's were shipped by Samsung with bad panels. I am not the only one this has happened to and some folks are trying to organize a class action lawsuit over this issue. I have had two Samsung tv's and they both let me down. Their customer service sucks and they will give you the runaround. I just ordered a Sharp aquos Lc70sq15u which is about the same price i paid for the pn64e8000 and is twice the tv. BEWARE OF SAMSUNG!!! « Show Less
1515372
Your power supply to the bulb may have gone out, but that does seem to be too much of a coincidence to go out now. I would personally try another bulb even though it means spending more money. If it is the power supply that has gone out to that bulb, from what I hear you will probably want to consider getting another television set because they are extremely expensive replacing or to repair the very sensitive and very specific power supply. There are no generic power supplies for the TV set as far as I know. Notice all the varying ratings. I notice the latest ratings are mostly all negative. When I replaced my bulb September of last year, it was provided by another distributer than is now through Amazon. That may have something to do with the quality issues and I would be willing to bet your bulb was dead on arrival. Use Amazons email to see if you could send it back for exchange. I did not notice what kind of warranty was offered. You should get at least 14-30 days replacement period for defective merchandise.
1414605
I returned it. The second identical TV that I ordered at the same time does not have the problem so I hope that the replacement being shipped to me is also okay. Thanks for letting me know that someone else has the same issue. Herberto
2232703
I too have the crackling problem and my PNB450 was built also built in January. The crackling happens without the TV actually being on and is totally tied to the temperature fluctuations in my living room. To add insult to injury, I have 1 dead pixel almost smack-dab in the center of the screen. I can't decide whether I want to return it or not, especially since I can't get another PNB450 or the equivalent panasonic (tcp42x1) for the same price. I'm running out of time though, 1 more week. Other than these issues, I like the set in every way. Not sure if it's worth the hassle to return it to Amazon. I too have the crackling problem and my PNB450 was built also built in January. The crackling happens without the TV actually being on and is totally tied to the temperature fluctuations in my living room. To add insult to injury, I have 1 dead pixel almost smack-dab in the center of the screen. I can't decide whether I want to return it or not, especially since I can't get another PNB450 or the equivalent panasonic (tcp42x1) for the same price. I'm running out of time though, 1 more week. Other than these issues, I like the set in every way. Not sure if it's worth the hassle to return it... » Read More I too have the crackling problem and my PNB450 was built also built in January. The crackling happens without the TV actually being on and is totally tied to the temperature fluctuations in my living room. To add insult to injury, I have 1 dead pixel almost smack-dab in the center of the screen. I can't decide whether I want to return it or not, especially since I can't get another PNB450 or the equivalent panasonic (tcp42x1) for the same price. I'm running out of time though, 1 more week. Other than these issues, I like the set in every way. Not sure if it's worth the hassle to return it to Amazon. « Show Less
785376
Hey Ken,Thanks for the advice and the tidbits on why the DLP was better than the plasma. I did stop second guessing myself and went ahead and kept the DLP and let me say that it's a fantastic television. Nah, I don't care about mounting it on the wall nor do I watch it from weird angles. Everything you said about this tv is true and I simply love it, man you should see what a Blu-ray or HD-DVD looks like on this tv, simply amazing! I am very happy I kept this tv, I actually posted a review and posted a picture of my tv, stand, and components in on the tv's page. But thanks for all your help, love the tv and wouldn't go with a plasma or LCD for the size and price of this DLP any day of the week! Hey Ken,Thanks for the advice and the tidbits on why the DLP was better than the plasma. I did stop second guessing myself and went ahead and kept the DLP and let me say that it's a fantastic television. Nah, I don't care about mounting it on the wall nor do I watch it from weird angles. Everything you said about this tv is true and I simply love it, man you should see what a Blu-ray or HD-DVD looks like on this tv, simply amazing! I am very happy I kept this tv, I actually posted a review and posted a picture of my tv, stand, and components in on the tv's page. But thanks for... » Read More Hey Ken,Thanks for the advice and the tidbits on why the DLP was better than the plasma. I did stop second guessing myself and went ahead and kept the DLP and let me say that it's a fantastic television. Nah, I don't care about mounting it on the wall nor do I watch it from weird angles. Everything you said about this tv is true and I simply love it, man you should see what a Blu-ray or HD-DVD looks like on this tv, simply amazing! I am very happy I kept this tv, I actually posted a review and posted a picture of my tv, stand, and components in on the tv's page. But thanks for all your help, love the tv and wouldn't go with a plasma or LCD for the size and price of this DLP any day of the week! « Show Less