The pump is extremely loud. do I need a new pump or are they all this way?
617124
My pump is very quiet but gets loud if it is not perfectly straight while in the tank.
617125
It is an underwater pump. It must be wet and under water to run. If you ran it dry then it is perhaps damaged. Assuming you did read the directions, I am thinking it is just old or for some reason can not suck the water. Check the intake hole. The whole tank and pump is just ~$24.00. You may want a new one. Mine has run for over a year and the only thing I hear is a small hum.
617126
my pump is quiet however sometimes it will touch the top sides of the lid and make noise. I am just mindful of that and will move it accordingly.
617127
For the first day or so, my pump (The electrical fountain pump) made very loud, irratating, buzzing noises. Those noises went away. I have now been useing the tank for several months now. However, the vibrations of the pump/filter cause the desk that the tank is on to vibrate. I imagine this is very stressful for my Betta. I am working on coming up with a better set-up for my Betta. I had just got this tank as a starter tank for him any way. The identical tank they sell at Walmart, but has the Tetra Whisper 3i filter powered by the external mini air pump may not cause this problem. If you are concerned, you could buy one of those air pump powered filters at PetSmart. For the first day or so, my pump (The electrical fountain pump) made very loud, irratating, buzzing noises. Those noises went away. I have now been useing the tank for several months now. However, the vibrations of the pump/filter cause the desk that the tank is on to vibrate. I imagine this is very stressful for my Betta. I am working on coming up with a better set-up for my Betta. I had just got this tank as a starter tank for him any way. The identical tank they sell at Walmart, but has the Tetra Whisper 3i filter powered by the external mini air pump may not cause this problem. If you... » Read More For the first day or so, my pump (The electrical fountain pump) made very loud, irratating, buzzing noises. Those noises went away. I have now been useing the tank for several months now. However, the vibrations of the pump/filter cause the desk that the tank is on to vibrate. I imagine this is very stressful for my Betta. I am working on coming up with a better set-up for my Betta. I had just got this tank as a starter tank for him any way. The identical tank they sell at Walmart, but has the Tetra Whisper 3i filter powered by the external mini air pump may not cause this problem. If you are concerned, you could buy one of those air pump powered filters at PetSmart. « Show Less
617128
I think something is not right if it is 'extremely' loud. Mine was not silent but it was like a low hum.
617129
My pump sounds like it has a small rock in it when it is working. I called Tetra and they said they would send me a new pump but it and the light look like one unit. I would call Tetra and ask for a new one.
617130
the pump is not to loud at all i can hear it slightly and it doesn't seem to bother my betta
1668620
I am no expert but what good are they if they don't suck water? From the research that I did after 23 years for the same pump the money that you would spend having someone fix the old one you can get a knew one. You can google the problem and research it yourself to decide especially if you are mechanically inclined and can do the work yourself which I am not. This was easy to replace I did it myself, Mine was at least 16 years old when I replaced mine, I don't know how long it had been here before I moved in. Good Luck
1280775
It shouldn't be that loud! Mine is roughly a month old and it's only "noisy" when it it isn't full of water. Try filling to the max, if that doesnt help try cleaning the motor. Other than that it could be a bad motor......
1715592
I aven't ot a clue! I wondered te same thing. I guess we will just have to contact the seller, huh. I find that the pump intake clogs up frequently. Calls for a lot of cleaning. I love it though.
1016535
Im not sure..I brought for my boyfriend for his work van. The pump works. He did say pump is a lil noisy.
1759799
Hi Lorena, You may need a new pump. H How long have you had it? A new pump can easily be attached to the bottom where it pulls out. Contact me at crizbooth@gmail.com Thanks
1568676
Mine is not quiet, but it's certainly not offensive. Sounds like most any pump machine.
1399043
I don't remember it being loud, just a little motorized noise. You should return it and have it replaced if it's loud! Good luck!:)
843366
Could be a faulty pump. I would either return the pump for replacement, or buy a new pump. They are inexpensive. I have not had any problems with mine. I would alos recommend buying an external power supply like Pyramid Model PS-4KX. I have one of these and I never have any troubles.
1585447
Mine is a couple if months old. It only makes noise when pumping water, or possibly self cleaning . It's pretty loud when it does, but the noise probably lasts for less than a minute. Overall we are happy with it other than the noisy pumping.
1343755
It uses a vibratory pump which emit some noise when running, but it should not be loud enough to scare anybody. It should be serviced or replaced.
781013
I'm not going to be of much help because it's been awhile since I installed this pump. I believe it was a new pump; it looked brand new. I also believe it had a warranty, but can't be sure. It was a perfect replacement and has performed fine all winter long! I was satisfied with the product.
1072640
Not so fast people. *Most* of the time this unit is pretty quiet, only producing a very low steady hum. However, it *can* get annoyingly loud (3-4 times its normal volume) where it's sort of vibrating the plastic pieces of itself together. Topping off the water level sometimes helps a little, but most of the time it makes no difference. (It does the same thing right after a fresh cleaning too, so it's not an issue with debris.) When this happens, you can tap it / nudge it / smack it and the vibrating noise will cease - USUALLY. But sometimes it won't. There have been times where I wanted to smash it to bits with a hammer to make the noise stop. The only thing I've found that you can do to quiet it down is to completely open it up like you're cleaning it and pop the pump assembly loose and reseat it. It helps to barely press the pump down onto its suction cups, which is now what I do when I clean it. Before, I used to press the pump down firmly, which seemed logical but only increases the chance the unit will vibrate loudly. It seems like they ought to have put rubber seals between the plastic pieces where they meet or at least on the little studs the pump sits between or something, although I'm sure that would've increased the cost. Oh, I have the unit sitting on a thick, soft, rubber mat too. It's not sitting directly on a hard surface that would exacerbate any vibration noise.
1542410
It is very loud. When it failed about a year after we bought it the repairman told us many people believe the machine is broken when it is making a normal amount of noise. Many problems with this unit, which I chose because it was the lowest cost model at Lowe's.
328881
No, it is not supposed to be quiet, it's supposed to be loud, replace it if you think you need a new one.
1209750
Not that bad....if you have used pvc to pipe it out, find a piece of rubber to put between the pump and the pvc...that will help to lower the sound from vibrations a little....
1396646
I've not actually experienced this. You might have a defective pump, although I can't be certain.