The filter area has white chalk looking debris....is this normal?
1985768
I don't recall ever seeing white chalk debris on my filter. Like MC stated, if this occurred after your first run, then I would think it would depend on what's in your air. My problem is we have a doggie door and oak pollen comes in when the dog comes in and I will find little blonde colored bits on my filter.
1985769
Was the chalk like debris present in the filter before you used it? Or, is this after you turned it on and let it run? If you haven't used it at all, then no there shouldn't be a chalk debris. Of course it all depends on what is in your air if you did use it. The only time I have seen chalk debris is if you joint compound your walls and sand them, which produces a chalky debris.
1470809
I seem to recall that the filter might need to be cleaned. I don't handle this, my roommate does, But I do notice it it smells from time to time. Run it for a while and check it later.
869941
Next time improvise a filter in front of it, like a cloth or some screen on it so it won't get dirt, and you just need to clean the filter you had place. :)
315585
I have not had any problems with my filter. I check it periodically, the usage seems correct. I'm still very pleased with I would guess the filter would be at fault. The electronics are in the filter. Gary
156128
That is carbon from the filter. It is not abnormal for it to happen, it just usually doesn't.
1442022
We have washed the filter and no problem has occured but I do not know if I were not supposed to wash it.They are at sale at amazon.com though. (Item model number: XA500012)
1818923
I do not think I have a fungus problem, but I have noticed some discolored stuff inside my unit. I wipe it out when I change the filter. It is the same color as the copper part of the filter, so I thought it was residue from that. Eek.
990576
They must have changed the picture.. It used to show the filters, which are little white rectangles of filter material.. https://images-na.ssl-images-amazon.com/images/I/41jVcINhStL._SL256_.jpg
824772
Sorry, I don't know. I have not cleaned the filter yet, I didn't fell it needed it. If the instructions aren't clear I would call the company.
357999
Sorry, I can't be helpful to you. I am having similar problems, too. The swabs DO seem to leave more lint, etc. on the filter. I had to go through the whole box of 12 both times I have used them to clean my sensor filter. Perhaps someone else will respond with an answer both of us can use.
2064420
I haven't experienced this problem yet...be sure to rinse the filter as instructed prior to placing it in place; and be sure you haven't installed it backwards...not much help--I know, but all I can think of.
2025075
Same thing happened to me with the filter collapsing--I plan to check status of filter every so often and apply glue if needed. I believe the glue dries out prematurely.
1939372
What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available." What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use... » Read More What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available." « Show Less
1433774
I haven't changed it yet, but the ionic plates need to be washed monthly. I keep an eye on the filter and will change it when it starts to show dirt.
1543338
I had that problem. There is a filter in line. Cleaned it and the flow was fine again.
1165994
Randy, the same thing happened to me last year. It ended up being that the little nipple which the filter depresses against when screwed on had somehow chipped off. I ended up having to replace the entire filter assembly (which was quite easy to do).
717790
If there is a noise, it most likely is the filter mechanism itself is clogged. If you remove the box type thing under the filtering system itself, it most likely is full of yuckety yuck. When you clean this out it will probably be OK. If not it may need replacing. ciao!