where is the batter bay? bottom? our previous automatic dispenser has the batter pack at the bottom of the unit and the water kept seeping in.
1999579
Battery bay its in the bottom. (soap refill is in the top) Even my sloppy children (ok me too) soak the area it sits in and it's been fine the 4 mo I've had it. No water seeping in to battery area.
1999580
At the top, but now it's not dispensing, might need new batteries already? My simple human in the kitchen is performing great, still, tho.
1999581
It's at the top. You lift the giraffe tail, then there is a circular opening that you twist to open and pour in the hand soap.
2002324
We use a turkey baster to suck the water out of the under-the-pot reservoir. It's just a crappy design. Engineering should never have let it out the door. We had 2 older models that didn't have this problem.
1285400
Never had this problem. Is leak under the bottom of the entire brew station or in the bottom of the catch base which would be under the cup? If under the bottom of the entire brew station probably a leak somewhere in the water tank line inside the unit. Sorry I'm not more help.
1377460
Ours ran out of water sometime in the day and when I went to feed in the evening the bottom was glowing orange. Hasn't worked since so I assume it burned up due to no water.
27919
I just went through this issue as well, with the New and Improved filters...as Special Etc mentioned, it was because I hadn't pushed down on the filter enough to create a seal. I could actually see water leaking out the bottom, in addition to it pouring out the 4 holes. After pulling it out, re-inserting it and pushing it down hard, it sat much better and the filtering was back to normal again.
183719
Front of unit near handle,,,,covered with plastic cover,,, ,n o t in back.....water has to be on to unite in f r o n t of unit bottom.
1939828
My fountain does not have holes in the bottom. There are holes along the back of the top section to allow the water to drain back into the bottom section. Sorry you are having problems with your fountain.
2236914
My theory is that your plastic filter is not lined up perfectly. If you screw it in too hard, you can see a space where liquid can escape. It's more on the side than the bottom.
1089404
Good morning, MG. The solar panel is located at the bottom of the fountain. I hope you find this information helpful. Adreanna, Plow & Hearth Customer Service
168812
It should be at the bottom. If there isn't, i would definetely bring it up to the company. Their customer service is awesome! Am a big fan!
634699
At the bottom, there is a spout, we use it for filling buckets etc, as we have this unit in a shower. It is on a separate control/on/off knob. It seems to spout straight down.
1991207
Have not seen the old one, but in mine there is no chance for water to get in the battery compartment!
2200254
In my opinion it should go on the bottom. If it was on top, water may get into it. Also being on the bottom will allow for any condensation to drain out.
1592718
I do not have that in mine! It could be defective,but if it holds water and there is no leak,and the place is not thin then I would not worry about it.IT hope this helps!!
1766164
there is a gap when you turn the water on. if you look at the handle when the water is turned off the gap will be on the bottom. the gap is basically the off stop and the on stop8
1756110
On the bottom, near a corner, there's a pull out stopper. I drain mine with a length of hose though to direct water where I want it.
942132
Behind the lower blue section there is a place to add the water. There is a small pump in there.