Why are there so many obviously fake reviews for this camera? They all start with, "Well I can't figure out how to set this thing up, so I called "Bob" in tech support and he was WONDERFUL and so HELPFUL....". I call BS. Are they paying people to leave...
763585
Maybe things have changed since 2013 when DP first responded to this question, but I have interacted with Foscam's tech support 10-15 times in the past 5 months and every single time I have spoken with someone from another country who just asked if they could connect to my computer then messed around for 20 minutes without speaking to me at all. Most of the time they were able to fix the problem, but I would not say that they were friendly or informative. And they also did not ask me to leave a review so...
2245250
IMO even if you can find how to get a warranty it's probably not worth pursuing. Mine was bad quality out of the box, and the most that the company is going to do is send you another crappy camera. Personally I have just marked mine up to bad judgement. Lou
443393
The camera never worked from day one. I have followed the instructions to the letter. I had my friend Jason from Super Computer work with it. The company buys defective ones dirt cheap and resells them is what their customer service told me. So thats that.
154004
no support rep here either. And I havn't tested a p&s; this small for a long time. All cameras can perform well, you do have to read the manual, and practice, plus read tutorials which help improve the quality of your work. I bought the sx230 because Canon has a good reputation for their point and shoots and I wantede the "small 14x" option. Has nothing to do with fan clubs. If you have a problem you should send it back to Canon and if they can't fix it they will give you a new one if it's still under warranty. Good luck to you, cdowner! No, I do not sell for Canon. Wish I did! lol no support rep here either. And I havn't tested a p&s; this small for a long time. All cameras can perform well, you do have to read the manual, and practice, plus read tutorials which help improve the quality of your work. I bought the sx230 because Canon has a good reputation for their point and shoots and I wantede the "small 14x" option. Has nothing to do with fan clubs. If you have a problem you should send it back to Canon and if they can't fix it they will give you a new one if it's still under warranty. Good luck to you, cdowner! No, I do not sell for Canon. Wish I... » Read More no support rep here either. And I havn't tested a p&s; this small for a long time. All cameras can perform well, you do have to read the manual, and practice, plus read tutorials which help improve the quality of your work. I bought the sx230 because Canon has a good reputation for their point and shoots and I wantede the "small 14x" option. Has nothing to do with fan clubs. If you have a problem you should send it back to Canon and if they can't fix it they will give you a new one if it's still under warranty. Good luck to you, cdowner! No, I do not sell for Canon. Wish I did! lol « Show Less
426133
Dean, the only sofeware I have found is the software that came with the cameras, but I hate it! Did you not get the disc when you bought the cameras? If not, I would be happy to send you one, I have 12. I find the cameras to work well, but the software terrible and have not found anything else compatible. I understand the cameras are now obsolete. THe company went out of business. Should you find something let me know,please. tnt6125@aol.com. thanks Tom
590506
I just got my camera today, exited as can be on how tryly easy it was to use and work with and e-mailed a quick clip to my father in law of our baby......I had read all the great reviews.......spent countless hours researching the right camera......."battery charging paused" in this economy or even a good one, this should not be happening, the company needs to make good on it. I will post on any and all venues and will give a bad review!!!
1188812
Funny thing, I didn't use BlueIris...at all. Was able to install all (3) F18910W cameras, 1 at a time. Perhaps you need BlueIris if you want to blow $40 like the others here. Otherwise watch the instructional video that is included with the cam. Then install the cams with the SOFTWARE it was SHIPPED WITH. Done. $40 in your pocket. Download the prefered app on your phone and transfer the HTTP, Port, username & password. (Or just spend $40 and watch your money go down the drain...your call)
968161
I do not have this cameara, but have been waivering back and forth for more than a week about buying it. Perhaps my reasons for such are the same that answer your question: there are such very mixed reviews about this camera, by users of all levels. Makes it hard to decide for me.
1291884
Vince,Just call Foscam support, wait 20 minutes for your turn, and tell them what you want to do. They'll walk you through the whole set-up. Just be at your computer with the camera. and be willing to spend about 45 minutes on the phone. If you have difficulty, they will take control of your computer and set everything up remotely. Fantastic, huh?Craig
424242
Stay away from shopcartusa.com. SCAMMERS! Bottom line.New York style bait 'n switch high pressure rude sales tactics. They will NEVER ship you the camera at the advertised price, it will always be backordered or "oversold". BUT if you overpay for their addons or USA version then it may be in stock but you end up paying more than amazon pricing.I tried placing a "rating" on one of their featured merchants, it never showed up, their ratings are all fake.Watch for sales at reputable dealers.Check www.resellerratings.com for real reviews of online sellersGood luck Stay away from shopcartusa.com. SCAMMERS! Bottom line.New York style bait 'n switch high pressure rude sales tactics. They will NEVER ship you the camera at the advertised price, it will always be backordered or "oversold". BUT if you overpay for their addons or USA version then it may be in stock but you end up paying more than amazon pricing.I tried placing a "rating" on one of their featured merchants, it never showed up, their ratings are all fake.Watch for sales at reputable dealers.Check www.resellerratings.com for real reviews of online... » Read More Stay away from shopcartusa.com. SCAMMERS! Bottom line.New York style bait 'n switch high pressure rude sales tactics. They will NEVER ship you the camera at the advertised price, it will always be backordered or "oversold". BUT if you overpay for their addons or USA version then it may be in stock but you end up paying more than amazon pricing.I tried placing a "rating" on one of their featured merchants, it never showed up, their ratings are all fake.Watch for sales at reputable dealers.Check www.resellerratings.com for real reviews of online sellersGood luck « Show Less
1650055
Yes sir I had try to called 4 times to ur customers care and no one answer my call and I did not got any mail about what I complained . Auctelly on of my room mate had misuse my account. I got the camera from him now. I wanted to send it back to u guys. Thanks hope I will get reply back soon for u guys.
90043
Yes!!! I have this problem as well! It's so upsetting because this is supposed to be a high quality camera. And I don't feel like spending $500 for a second camera. Have you found the solution for this? If you look at my YouTube channel: APurposeDeep, you can see that my first 2 videos were recorded with it and the quality is very poor :(
424244
i almost bought a kit today , but I called the business 1st. was told obvious lies re: lenses, which i confirmed with a sales rep @ our local camera store. Something told me to look @ Ripoffreport.com, which when I did turned up hundreds of fraud reports on @ least 20 companies whose websites I looked at, had considered buying from, and are often alias names. The stories are terrible! Also th New York Post did an article and Pc Online did an article on these camera sellers scams.
1487827
Robert I suggest you throw the thing away. Getting "reliable" help from the company or their USA representatives is impossible. They even gave me the wrong information when I needed help and that was worse than no answer at all. Mine went to the dumpster and I will never buy any thing Haier makes again Charlie
898004
If you check ResellerRatings.com, quite a few people have accused this vendor of scamming them. The reviews seem to fall into two groups: "they're scammers" and "they're perfect". The simple fact is that you're never going to find a legitimate dealer selling these popular cameras for substantially less than everyone else. But you WILL find plenty of scam shops offering low prices to suck you into a bait-and-switch scheme. Stick to spending your hard earned money at honest sellers like Amazon, B&H; Photo and Adorama.
1095670
Same issue with my Sony cam. Get the error message but I continue and use it, in spite of the error message. Works OK but is quite irritating. Haven't had the failure yet, hope i don't. Seems Sony has a proprietary card format, and as you probably know they are very proud of their cards. (expensive) I would suggest that you bite the bullet and pay the Sony price to ensure you don't have a camera failure.Good luck with your issue!
1679112
So I just bought and received this camera a couple of days ago. I am literally setting it up right now while I am writing this review. I've installed about 20 wireless ip cameras from various manufacturers (I have an IT business.) So I went about installing in the usual manner. Connect camera to router, check the DHCP table to get the ip address, log in via the ip address (the CDs are worthless), and change the settings from there. It usually take me 10 minutes. This camera went about the same until I tried to log in via the ip address in my web browser. My router found the camera, but I couldn't log in. I've been troubleshooting for about half an hour and I found the culprit, which is probably why people have had trouble with set-up on this camera. THE DEFAULT PORT SETTING IS 81 (not 80)!!! After that - set-up was per every other ip camera I've done. I've finished the set-up before finishing this post. Hope that helps!