Having problems with TV connection. Connection OK on other TVs, ordinary earphones work in audio socket, but Streamer Pro just produces static.
2000296
Does the earphone jack have a mono or sterio plug? The streamer pro has a sterio jack and if the TV is mono you need to get a adapter plug to convert the streamer sterio jack to a mono plug. They are available at Radio Shack or other electronic stores.
2000297
Do you use just one unit or several? Only problem I have with mine is losing pairing. If power is lost for just an instant the unit will lose its pairing so I just go through the pairing procedure and restore it.
1327949
I know that if you have a plasma tv it will interefere with the sound and create static. I have one, but the static is minimal. Make sure there are no obstuctions in the way and you have a clear line of sight for the infrared sensor to stream a good signal. Also, I use the spdif (optical) cable instead of the white/red. Not sure if this makes a difference or not, but it may be worth a try. Hope it works!!!
188115
I have that same issue, I thought at first it was coming from the show I was watching but that wasn't the case. I'm debating on returning it for a replacement. The static can be quite annoying at times...
1138967
Yes sometimes there is a delay in audio but I solve that problemy by turning on the ear buds first, then turning on Bluetooth on the device. Then wait until it connects and you should hear a fuzzy static sound. Then it's should be synced up pretty good
1143347
I just got them and hooked them up. My plasma is causing interference when bright as well. Does moving the unit away from the tv help? Would like to explore fixes before returning.Thanks
1514814
Hi Karl - I had the same experience but attributed it to my wireless router being on another floor. The stream rate was not enough to enjoy Netflix. When I connected the TV via the ethernet cable the problem disappeared. It could be an issue with the wireless router having insufficient connectivity at times. My other HDTV is not smart and connects thru a bluRay player with WIFI and sometimes its data rate is not good enough. Not a definitive answer I know but I hope this helps.
556306
Check you system preferences or TV setting. It's probaly one of those. Also you won't get sound through the TV unless you change your sound preference
1425824
Replacing the HDMI cable I was using (one that came with a video card) with a new High Speed Monster Cable fixed my problem as described below instantly.I have noticed that ours has recently started this behavior as well. Additionally, our XBox 360 is connected directly to the TV, and when using the ARC, the sound dropout is nearly continuous. I wonder if there may be a problem with the HDMI cable going from the receiver to the TV, but I haven't had a chance to try getting a new cable and see if that is in fact the problem.
865944
Check your TV input. I had one TV that had the plug in that I thought was an input for audio but was an ear phone jack (output). I bought a RCA splitter that used the red and white connection on the TV (input) then plugged into the audio on the HammerHead and that took care of the problem.
1202275
I've never been able to get the wired connection to work. I keep hoping a firmware upgrade from Denon will resolve the issue.
1373495
Every once in a while the TV seems to suddenly be out of sync. Not real often, but it does happen. I have a cable box hooked to it with an HDMI cable. Changing the channel, up one and back down for instance, syncs everything back up. I have to wonder if the audio or the video signal path inside the TV is the real problem. (All the motion processing, etc.) This by the way is using the TV audio. I don't recall it happening through home audio system but I'm not saying it hasn't either. Anyway I'm hoping a software update will fix this down the line.
2247105
I also had problems with the digital audio connection. I was never able to get any sound out of that output. I read in other forums that only TV audio will come out from that connection and it won't work to pass through audio from other sources (hdmi). Ultimately, I had to connect my devices' audio directly to my home theatre system. This work-around was not ideal, but got the job done. Just a little more hassle to change a/v sources since I have to change both the TV and the home theatre receiver.
218426
We have not had that issue. But, sounds like you have had it happen on a few different systems which seems really odd. I was thinking it was the A/V cables are not in properly or the tv needs to be turned to a different input. Hope that helps!
211942
Tried this approach to get a good sync and no go. Philips is clueless on this issue. Support had never heard of it. I've tried two different Philips Soundbars and get the exact same problems.If anyone ever fixes this I'd love to hear it.
723949
Check you T.V Settings make sure you have them set up to the sony. Sounds like you don't have them connected correctly.
156807
I guess you might set up as PCM audio output on your player (BD player or Steaming player).If you change audio output as Digital or Bitstream on your player, you could solve your problem.
532823
Look for a digital cord in the box and see if you have a digital sound output hole. Ie look on the bottom of your tv for something that says "digital audio out" to connect the digital audio cord from the base to the tv. If you don't have that, look in same area for something that says "audio right" and "audio left" or it might say "audio R" and "audio L" then plug in your yellow and white cord to the connectors and other end of cord goes to your tv ears base. No wires are connected from the tv ears to the base as they are wireless. Hope this helps you out. Look for a digital cord in the box and see if you have a digital sound output hole. Ie look on the bottom of your tv for something that says "digital audio out" to connect the digital audio cord from the base to the tv. If you don't have that, look in same area for something that says "audio right" and "audio left" or it might say "audio R" and "audio L" then plug in your yellow and white cord to the connectors and other end of cord goes to your tv ears base. No wires are connected from the tv ears to the base as they are wireless. Hope this... » Read More Look for a digital cord in the box and see if you have a digital sound output hole. Ie look on the bottom of your tv for something that says "digital audio out" to connect the digital audio cord from the base to the tv. If you don't have that, look in same area for something that says "audio right" and "audio left" or it might say "audio R" and "audio L" then plug in your yellow and white cord to the connectors and other end of cord goes to your tv ears base. No wires are connected from the tv ears to the base as they are wireless. Hope this helps you out. « Show Less