The fold down side does not stay tight againt the mattress. What am I doing wrong?
2005529
do you have it attached with the anchors? are the anchors tight enough? Where did you buy it? Send it back if it is not tight enough.
2005530
Thank you for your question. Please contact our Consumer Relations department at 800-268-6237 for further assistance.
2005531
Check to make sure the straps are taut for the size of your bed. I use it on an XL Twin and I haven't had problems with it. There is a very small gap, but not wide enough for a child to fall into. I Love It!
2005532
Is your mattress the correct size for this product? I use mine on his full size bed and don't have any issues with it. Make sure the product was put together correctly and if that doesn't work, return the product.
1833487
They did a fairly good job of keeping the sheets tight, but I also purchased some clips that slide on the side of the mattress (four of them) and that helped to keep the sheets nice and tight. My problem is my mattress isn't a deep and these new "deep" mattress so there's lots of sheet not being taken up by mattress. Hope this helps.
551140
I use a 10" mattress and it folds fine, comfortable too. But get some futon grip strips or something so the mattress don't slide around, the wood is very smooth. Also you may find it takes a little extra strength to fold a thicker mattress but I don't really have a problem with it.
41157
Mine came rolled up. Yes, it is firm, more like a mattress verses a pad. Try laying it flat, then try to fold it in half, not right down the middle as there the coils are in the way, but right above the most middle coils. It gets easier each time you fold it.
1440596
Mine is quite tight too. I don't know of any way to loosen other than by using it over and over.
1626916
The thicker side is the base foam side and should be down. There is printing on one of the edges that guides you as well. I didn't see it until about 2 weeks after I set the mattress up. Hope that helps.
1417628
I think it might work for you. My bed has a storahe compartment underneath. The lid/base is hinged in the middle. lifting the lid will raise and fold the mattress maybe close to 90 degrees. Mattress doesn't like to bend that deep but will. I believe the mattress came folded in half - packed in a cardboard box. But yes, it will fold but maybe under protest.
641532
A big dip DID develop in the middle, but I had the person who helped me assemble this over and we figured out what we did wrong. We only put the cover over the MATTRESS and it should go over the metal below, if that makes sense. We fixed it two months ago and it is staying put. Haven't noticed one side being firmer than the other--they are both the same. I can see where, over time, the side that you actually sit on as a couch getting worn out and less firm, but this hasn't happened yet.
254249
Try a king or queen-size sheet folded in half. I would glue it, but you, of course, could sew it shut. Or just put it under a mattress pad.
937116
I have never once been bothered by the folds. You really won't notice them. Once you get used to the firmness and decide you like it (if you do) going back to a mattress will be disappointing. You'll be surprised how nice firmness can be.
2049262
Mine isn't, I just tuck the little excess sides in like a sheet under the mattress and it stays there, I don't have any annoying folds under me at all.
208135
right, fold it even more, all the way down, once it reach the max point it will unfold flat by itself, if that is not happening then definitely something is wrong and you may return it
371540
I have had a similar problem with a previous memory foam mattress topper. However, the Lucid does not seem to move around at all in the months since I started using it. Also, using a fitted bottom sheet helps keep it in place.
2130352
Make sure the horizontal stabilizing bar is up, pull the seat up in the middle and the chair folds right up. Never had any problem. If your chair is particularly tight right out of the box, maybe put a small drop of lubricant on each joint?
339095
Thats funny, I am about to do the same thing .. I intend on getting 3 ratchet straps, folding it in half (bed side in), putting on a cover and strapping it up. Just dont try and do it too tight so as not to ruin the internals of the mattress.
1953480
Hello Chelsea, My mattress is quite heavy which made fold up hard but, you've purchased a great steady product. You have to lift the back and kind of pull up on the front at the same time. Stand behind what would be the back and try and lift close to end and pull up on front end while lifting back. Mercy, took lots of practice for me. But trust it's a great futon. YOU CAN DO IT. Best, Loretta
687436
It should be flat. I'm guessing your base isn't level; the mattress is still expanding; or perhaps it is defective but this would be a really big quality control oversight if it is a defect.Mine was misshapen until about 48 hrs after it was unpacked