The cleaning solution will not pump. THe plain water does. What's up?
2009941
I wish I had the answer. What I can tell you is another Hoover product I just purchased was not working properly so I went to the Hoover website and found a complaint like mine and Hoover gave a remedy. I followed their advice and it works perfectly now. Give it a try and hopefully it will work for you.
2009942
Doug: I will state the obvious as I am sure you have checked these:1. No obstruction at the intake of where the cleaning solution attaches to the machine (both in the cleaning solution tank and at the end of where it connects to the machine)2. No obstruction at the vents of the cleaning solution tank (see the cap)
2009943
Doug: I will state the obvious as I am sure you have checked these: 1. No obstruction at the intake of where the cleaning solution attaches to the machine (both in the cleaning solution tank and at the end of where it connects to the machine) 2. No obstruction at the vents of the cleaning solution tank (see the cap)
1396655
the solution has probably crystalized in the tube. Try flushing it out with only hot, hot water and that may help, at least for the moment. Honestly you'll most likely end up buying another one.
1379333
Make sure you rinse thoroughly til the water runs clear. I never get this problem.
474388
We had the same problem. Tried to contact the manufacturer and they were no help whatsoever . We were told there is no warentee on the pump at all. It was a very poor product.
2068992
I had the same thing. It was dirty... Use white vinegar to clean the water reservoir and fan. Replug in, place in the reservoir tank filled. It should work. These need new filters about every three months because they filter alot of air, its amazing whats in our air..especially if you keep a window open... Hope this helps.
1502788
Mine isn't doing this. I would use some very diluted bleach and clean it very well and replace the filter. Search for the dilution you'll need on the bleach and water for cleaning.
1647730
Make sure that you have no kinks in the hosing, and then you turn the water on all the way so it's shooting out the bottom stick in the tank and turn the blue switch and it should begin suction. If not double check to make sure all connections are done correctly and tightly. If all else fails contact the company for support and possible product replacement. The best of luck to you once it's working its a wonderful product
187688
A couple of things come to mind. Is the panel dirty and need to be wiped? The pump may be working but the intake could be clogged and needs to be cleaned out? Is the pump submersed fully? I found my pump not working (but I can't see mine) because it was above the water line, adding water solved it.
823645
The. Pump dont make the water clear the chamical clean it. The pump just clean it
2072009
Maybe it's in the water you're using from the tap. Try using purified water. Mine has never done that and I definitely don't clean it as much as you do.
1693093
It sounds like there is no suction. You may need to clean or replace the filters. That was my experience.
145664
I recommend you clean out the entire filter system, wash out the dirt , etc and place everything back in, and fill it with water before turning it on. Also check you hoses and make sure the top is lined up with the filter trays inside.
131903
Your machine probably needs to be cleaned. Try running white vinegar through it, then several runs of water. Replace the water filters. Use filtered water if you have really hard water.
886224
Mine vacuum's the dirty water up. Not sure what you are doing wrong or if your machine isn't working properly.
566029
You may have calcium build up on your machine and it could be giving you a false reading. Unscrew the end unit and hose off any white build up you see. Try the pump again. I actually just did this today and now it's running fine. Good luck!
1879814
I would say you have a defective pump. I so far never had that happen to me.
1484669
I would check the pumping pressure. Insufficient pumping pressure won't be able to move the cleaner. Clean filter/cartridge or remove any clogging debris in the pumping pipes or adjust water branching handles as necessary to recover the presure over the cleaner. I also will check if the balance bar is still on the cleaner. Falling out of the bar also can makes it stop. But that's an easy fix.