This product says it has a 12 month warranty. Mine stopped working out of nowhere and I ordered them in October. How can I use the warranty?
1989472
Email the company with either your order number or a screenshot of purchase info. I got mine replaced but then had the same thing happen. I believe I could have sent them in again but think done with this brand. :/
361738
They expire in October but no longer work... they quit working back in June!
395735
I am very sorry to say I do not know how long the warranty is. I only know when I tried to contact them I did not get a response. I thought registering the product would help, but since no one responded to my e-mails it didn't help me. I really liked it when it was working.
817596
I agree with Wade and Frank - if they work when you receive them they will certainly continue to work far beyond 2 years unless *you* do some damage to them, which would probably not be covered. If they don't work when you receive them return them. However, if the peace of mind of simply knowing you have a warranty makes you feel better, then that's probably worth $12.
58936
you can't until the warranty runs out....I think its 90 days....don't quote me.
1904020
Hello. The company does honor the 3 year warranty , I've had these speakers for quite some time (February 2014) and so far, no issues. They offer a clear sound (volume turned up only halfway) and the bass is amazing! I'm happy I got these. I hope my answer helps. Good luck!
2090826
I got a hold of Amazon mine started doing the same thing after about 6 months, I was told who to contact the company and they said it only had a 90 day warranty, I could ship it to them to look at but was going to cost 75 dollars, now why would I do that, So I wont buy from them anymore not a good recomendation from me sorry
398213
They claim there is a warranty but I have been trying to make contact for 6 weeks and can't get anybody to respond. I bought 4 of these bulbs on November 11, 2014 and so far I have had two of them quit working and a third only has maybe 1/2 of the LED's that will light up. I'm afraid that they are going to delay responding until after the 12 month warranty period is up and then tell me that they can't help me because the warranty has run out!
145684
Hello, I just bought TWO of these juicers. The product description on Amazon clearly states that this comes with a 12 year manufacturer's warranty. Yet, all I received was a two year Omega limited warranty. This is not acceptable. Stayed to see if KitchedDiscount remedies the problem.
1179197
I am not sure about the warranty. Those that I have purchased have at least kept working for 6 months. But that was one out of about 6 that I have purchased. I had to buy more because my husband drives for the studios and people tend to take them when you not looking.
1210216
I did not get the warranty. I installed them 7 months ago and so far no problem.
451835
I don't know how the warranty works. I got mine and it works great. I have had no issues with it. So far a great buy for the money.
723072
Thanks for your help! I've been reading some message boards, and it looks like that even though I didn't buy it until Sept, the item was manufactured in Aug 2006, so it's past it's warranty, and there's nothing I can do. =(
2023833
I have only had mine for two months, but personally I would contact the manufacture and return for a refund or exchange. Make sure you didn't get shotty used ones. From what I remember, there was a number to call for issues in the packaging. Good luck and sorry to hear that.
666863
I have a similar problem - they appear to be a poor quality product and of course it is now too late to return them. I suspect even if they were replaced you would have the same problem 5months from now. And just so you know, batteries can be replaced(yes they have batteries) but they are costly.
119672
I just checked and was told that for the holidays they have extended the period to purchase your warranty until January 31st. So you should still be able to purchase. Contact them (I did it by chat), give them the serial number of the device and they will confirm and even provide a link.
1555636
I haven't had that problem. I also haven't had them that long. You should get a hold of the manufacturer and see if there was/is a recall or something.