TV doesn't turn on, goes straight to standby: Should she bother getting the same TV when she returns it?
2009765
This is a great TV, every reviewer gives it top notch reviews, especially for the price, so yes, I'd advise the same TV. I bought it & Ihave a little pause when tuning to a new channel, Panasonic asked me to try a new cable, which I will do. I bought from Amazon.com, the delivery man made sure the TV at least looked in good shape when it was delivered...he took the box off, etc. We are very, very happy with it. Linda
724485
Go to CNET and look this tv up. People have posted calibration settings on there. My recommendation at this point would be to return this tv immediately! I have had the pn64e8000 for nearly two years now and it just died yesterday. I have found out recently that these tv's were shipped by Samsung with bad panels. I am not the only one this has happened to and some folks are trying to organize a class action lawsuit over this issue. I have had two Samsung tv's and they both let me down. Their customer service sucks and they will give you the runaround. I just ordered a Sharp aquos Lc70sq15u which is about the same price i paid for the pn64e8000 and is twice the tv. BEWARE OF SAMSUNG!!! Go to CNET and look this tv up. People have posted calibration settings on there. My recommendation at this point would be to return this tv immediately! I have had the pn64e8000 for nearly two years now and it just died yesterday. I have found out recently that these tv's were shipped by Samsung with bad panels. I am not the only one this has happened to and some folks are trying to organize a class action lawsuit over this issue. I have had two Samsung tv's and they both let me down. Their customer service sucks and they will give you the runaround. I just ordered a Sharp aquos Lc70sq15u... » Read More Go to CNET and look this tv up. People have posted calibration settings on there. My recommendation at this point would be to return this tv immediately! I have had the pn64e8000 for nearly two years now and it just died yesterday. I have found out recently that these tv's were shipped by Samsung with bad panels. I am not the only one this has happened to and some folks are trying to organize a class action lawsuit over this issue. I have had two Samsung tv's and they both let me down. Their customer service sucks and they will give you the runaround. I just ordered a Sharp aquos Lc70sq15u which is about the same price i paid for the pn64e8000 and is twice the tv. BEWARE OF SAMSUNG!!! « Show Less
335992
please contact me i have the same problem,tv is brand new,thanks tony.tonyr54321@yahoo.com
1673980
I received a Samsung LN32A450 LCD today. It was listed as being an "open box" in "mint" condition. When I lifted the TV out of the box it sounded like there was gravel inside of it; not a good sign to say the least. Sure enough, it was DOA. I called Samsung Support to be safe. Amazon Customer Service was great and arranged for a pickup (at their expense) though warehouse deals cannot be exchanged; I had to start shopping all over again. There's no telling if it was already broken in the warehouse or if CEVA, a new (to USA) shipping company is to blame. For me, it was not worth trying to save $20-$50. My next purchase will be *new*. I received a Samsung LN32A450 LCD today. It was listed as being an "open box" in "mint" condition. When I lifted the TV out of the box it sounded like there was gravel inside of it; not a good sign to say the least. Sure enough, it was DOA. I called Samsung Support to be safe. Amazon Customer Service was great and arranged for a pickup (at their expense) though warehouse deals cannot be exchanged; I had to start shopping all over again. There's no telling if it was already broken in the warehouse or if CEVA, a new (to USA) shipping company is to blame. For me, it was not... » Read More I received a Samsung LN32A450 LCD today. It was listed as being an "open box" in "mint" condition. When I lifted the TV out of the box it sounded like there was gravel inside of it; not a good sign to say the least. Sure enough, it was DOA. I called Samsung Support to be safe. Amazon Customer Service was great and arranged for a pickup (at their expense) though warehouse deals cannot be exchanged; I had to start shopping all over again. There's no telling if it was already broken in the warehouse or if CEVA, a new (to USA) shipping company is to blame. For me, it was not worth trying to save $20-$50. My next purchase will be *new*. « Show Less
1279976
Mine was turning off and then automatically turns on in few mins. Most of these problems in Samsung TVs are due to its capacitors in the power board. I dont know if your TVs issue is the same but looks like due to capacitors. I would just try this kit and it is not that hard to replace them. The kit generally has more that what is required. I just replaced all in my mother board that matched what is in the kit and it worked for me.
689715
Hi, did you ever figure out why this TV is turning itself off and on? I'm having that same problem.
865215
I would remove the internal rechargeable battery and unplug the power, after first shutting off the power switch on the tv. Put the battery back in and turn it on, see what happens.
1144457
Unplug the TV for at least 3 min. Then hold the power switch on the tv it will be blinking and hold until it stopped blinking which is on. It should work. If this does not work you may have to get a service man as it may need a new mother board. Good luck.
1582583
Unplug the power and plug it back in. If you don't see a picture, it might be stuck in the wrong video mode. If it is, you might not be able to fix it without plugging it into a television that supports the mode it is currently in.
775417
i just took mine into the shop for the same problem, very irritating hearing it turn on and off all the time just to start, it would take like 10 minutes for my tv to finally turn on, the technician at the shop said the power supply was bad and i wasn't getting enough power to the main board to turn the TV on, 200 bucks later, I am happy, fix it, it is worth it.
1383323
I'm sorry I can't help you...I warn everyone that asks about this company to RUN...DON'T WALK...to ANY other brand. It's a 50/50 shot that you will get one that works right out of the box. Why K-Mart and low end retailers don't throw them out I don't know.....(must be the cheap, cheap price I guess)....Their customer service is atrocious to non-existent and their TV's are J-U-N-K...! Can't get much plainer than that!!
105955
I received a Samsung LN32A450 LCD today. It was listed as being an "open box" in "mint" condition. When I lifted the TV out of the box it sounded like there was gravel inside of it; not a good sign to say the least. Sure enough, it was DOA. I called Samsung Support to be safe. Amazon Customer Service was great and arranged for a pickup (at their expense) though warehouse deals cannot be exchanged; I had to start shopping all over again. There's no telling if it was already broken in the warehouse or if CEVA, a new (to USA) shipping company is to blame. For me, it was not worth trying to save $20-$50. My next purchase will be *new*.
1385088
The TV isn't the issue, but it should work Never upgrade the firmware, or you will have a brick
821649
I bought this for the same exact reason and it didn't work, I had an hdtv worth component out and this didn't work. Someone told me that I would need a powered one, dunno, sold my old tv and bought a new flat screen..problem solved. lol
368737
Ditto for us - ours was bought in '08 and was taking longer and longer to turn on. I had seen in an earlier blog that someone suggested calling Samsung because they got a bunch of bad capacitors from China (hard to believe, huh?) and that they'd authorize a one time repair because of that - so I called and sure enough they did just that. The repairman came and took all of 10 minutes to fix the problem (capacitors) and now it works great again. I love this TV and am happy that Samsung recognized the problem and would pay for a repair. So I would suggest calling Samsung first if this is happening - but if you have the extended warranty, it shouldn't be a problem anyway. Ditto for us - ours was bought in '08 and was taking longer and longer to turn on. I had seen in an earlier blog that someone suggested calling Samsung because they got a bunch of bad capacitors from China (hard to believe, huh?) and that they'd authorize a one time repair because of that - so I called and sure enough they did just that. The repairman came and took all of 10 minutes to fix the problem (capacitors) and now it works great again. I love this TV and am happy that Samsung recognized the problem and would pay for a repair. So I would suggest calling Samsung first if this is... » Read More Ditto for us - ours was bought in '08 and was taking longer and longer to turn on. I had seen in an earlier blog that someone suggested calling Samsung because they got a bunch of bad capacitors from China (hard to believe, huh?) and that they'd authorize a one time repair because of that - so I called and sure enough they did just that. The repairman came and took all of 10 minutes to fix the problem (capacitors) and now it works great again. I love this TV and am happy that Samsung recognized the problem and would pay for a repair. So I would suggest calling Samsung first if this is happening - but if you have the extended warranty, it shouldn't be a problem anyway. « Show Less
1915052
Yes one suggestion I would like to make to the rest of the buyers. Don't let amazon tell you to call up samsung and let them deal with it if you are still within the return/exchange period. They told me the same thing when I called. I just emailed them after the call, and voila, the next day I get the email of "we are sorry for your inconvenience, we have shipped your exchanged TV and will pick up your old TV while dropping this one off". Bottom line, if you are still within the exchange/return period, do it through amazon.
2105477
No picture at all? Hold down power button for 10 seconds to allow tv to reset itself or, unplug it for a few miniutes and let me know how that goes. Have you replaced the lamp recently or opened the back panel at all? if so, make sure it's back correctly. My problem was the power strip cable, now, I connect the tv directly to the wall and have no problems.