one of customers had your lights and transformer installed in their kitchen, they were hooked up to a remote control, which since doesn't work, any solutions? Thanks
1976251
Check the power in put and out put at the transformer, switch, & lights with a volt meter. You should see when the switch is "on" 110v in and out to the transformer. 110v into the transformer and 12v out. Also check all lights pending on the lighting style, sealed or in sealed LED's the circuit board may have been damaged. Check all contact points with a meter DO NOT TOUCH because of shock or injurey to self. Good luck
522028
Well when I tryed it took about 8 hours with a licensed electrician to even get it working. And no I am sorry don't think it is possible as we tryed to get the remote to work for us and we eventually ended up setting it up manually
1423099
most likely it will NOT work - our electrician (the one we had to hire when we could not get either of the 2 remotes offered on Amazon to work) asked me, "Where is the 'brains' that came with these two remotes?" Yes, you can set the small switches inside the remote to match the programming of the fan, but you need the small computerized inside works for these remotes to make them "talk" to or operate the fan or the lights. He told me to go to Home Depot to get the "universal" fan remote control - apparently it has everything it needs so you can set it to match the programming of your fan - meaning, it WILL work. Good luck most likely it will NOT work - our electrician (the one we had to hire when we could not get either of the 2 remotes offered on Amazon to work) asked me, "Where is the 'brains' that came with these two remotes?" Yes, you can set the small switches inside the remote to match the programming of the fan, but you need the small computerized inside works for these remotes to make them "talk" to or operate the fan or the lights. He told me to go to Home Depot to get the "universal" fan remote control - apparently it has everything it needs so you can set it to match... » Read More most likely it will NOT work - our electrician (the one we had to hire when we could not get either of the 2 remotes offered on Amazon to work) asked me, "Where is the 'brains' that came with these two remotes?" Yes, you can set the small switches inside the remote to match the programming of the fan, but you need the small computerized inside works for these remotes to make them "talk" to or operate the fan or the lights. He told me to go to Home Depot to get the "universal" fan remote control - apparently it has everything it needs so you can set it to match the programming of your fan - meaning, it WILL work. Good luck « Show Less
1794340
It's NOT COME BACK this light can not work even you change your transformer 100W to 200W. It's NOT WORKING.............?
586390
dear friend,we will send you the light and remote one by one if you buy more than one.And you can control the lights with one remote if they are not far away.thanks
1539236
In my experience they do not work well together. I tried using two of them, but it didn't matter which remote I was using at the time, it turned the light/appliance on and off that was connected to the other remote. Perhaps I had two matched sets, but others may have different circuitry. Give it a try and return one set if it doesn't work the way you want.
1135286
Your landscape lighting still runs electricity, so no the lights will not work if there is no power to the transformer. As far as when the power comes back on( we lost power last month in an ice storm), I had no issues with the transformer coming back on and being on the automatic mode...which is the setting I leave it on.
2108572
Don't know what your particular use of the light kit will be, but I used them on my kitchen cabinets. Was able to use the outlet behind the refrigerator for one set; dishwasher outlet under the sink for another and had an outlet installed in the wall when the house was built which ended up inside the end cabinet for the 3rd string. Don't think wiring direct is a good option. What plugs in the wall is the transformer to step down the voltage. It's about 3 inches long and 1 inch square. From there a 4' (approx.)cord plugs into another little white box that powers the light strip and controls the remote sensor which has to peek out somewhere to receive the signal from the remote. They're not that noticable. Hiding all this by taping to the back of the fridge for one and to the inside walls of the cabinets, keeping out of the way of sliding drawers, etc. It might be best to just install an outlet inside a cabinet. I'm very pleased with my results. The remote works great and you can control the brightness of the lights. One other thing....when installing the light strip itself, some times the sticky backside doesn't stick so well. For those problem areas, I put a thin bead of super glue on it and taped it up with a narrow (1/4") strip of gorilla tape. No more problem. Sorry this answer is so long, but I hope it helps. Have a great day!
263894
Are you sure it's the remote? If I remember correctly the lights can be shut off at each light. Maybe the lights are off so the remote appears not to be working. I have mine in a ceiling mounted candle fixture so it is a bit difficult to check the lights out thoroughly...sorry.
695009
Try with the switch on the light assembly in all positions, if still not working recheck the wiring connections. After that I would probably follow procedures for returning a defective unit.
294663
You need to make sure the remote is compatible with the system its self. Sometimes they are compatible sometimes not. Just make sure remember ita the system and the need control uou need to varify.
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.
2236657
Best to contact the manufacturer. Some transformers need more of a load than the LEDs provide. We bought 2 different sets of cable lights. One transformer could use them the other could not.
778989
Remember to have the fan powered to high and the lights switched to on when installing a remote. Try pulling the pull string for the lights once in case it is currently in the off position. If that doesn't fix it, check the wiring between the receiver and fan, and the power wires and the receiver.
659333
First, make sure you remove the plastic insolator where the battery lives on the remote. Second, check each strip individually connected to the ir box and power supply, make the arrows line up on the connectors for proper continuity. Use the remotes on/off button to activate the strip, then try each color by pressing the corresponding button on the remote. If things don't light, disconnect the connectors, turn one side and reconnect ..... do they light now? Last, you can not piggy back more than one 16 foot strand of LED's to one power standard power supply, there are other accessories to purchase to boost the power.
17490
The light itself has a switch and must be turned on for the remote to operate. First turn the light on with the button on the light then try the remote. If the light still doesn't work then it may be the battery in the remote needs replacing. Felix Vermette
852081
I have the opposite in my garage but the solution is the same, you leave the transformer in the on position and plug it into any inexpensive mechanical timer and control its on and off thru that. other transformers don't allow this method but it works. timer should cost less than $5.