The mouse stopped working suddenly, what is the warranty on the item and how do I go about filing a claim/new keyboard?
2009566
my mouse didn't work regularly either. I couldn't tell if it was the keyboard or the tablet. I haven't tried to resolve it. sorry I couldn't be more help.
449393
The USB cable is in the mouse pad compartment. If it's not there contact the seller for a replacement
185294
Logitech is usually pretty good with warranties. I had mines replace despite the warranty already dying out
203132
Call Logitech. I had the same problem and even putting a new rechargable battery in did not solve it. Logitech is sending me a new keyboard. They were very helpful and responsive. I had my keyboard for 10 months when this happened.
1287160
I'm typing this to you from said refurbished keyboard. It's been nothing but a treat to use and hasn't given me any problems. I've probably had it for over a year too. But, that said I do not recall being able to get an extended warranty.
1907044
Unfortunate i do not know the answer to any warranty,but having used the logitech keyboard every day since may it has performed perfectly.also the cover is as good as new being used outside as well as inside.
1416521
I did not receive any type warranty -- actually the one one I purchased worked greatFor about 6 months then the keypad started to stick and not function properly.i tried to get some info. Re: warranty or if they would replace it From the seller but never heard back. So I regretmnot just paying $200 extra forA brand new one.
1590254
I would assume there is some kind of limited warrenty, if you bought it new anyway. Check on Azio's site under this keyboard and see if there is any information about that
245358
I know the answer is too late, but I had a similar issue. Started with the Ctrl key, and it then happened to other keys. I contacted Logitech via email about this. The next morning I had a response asking for proof of purchase/receipt. I emailed them my Amazon invoice. The next day I had a return shipping label. It took 5 days M-F to get to them, and another 5 days to get my replacement. I got a brand new keyboard from them. I was expecting a refurbished unit or just have the keys replaced on mine. I was very impressed by the service (honestly, I wasn't expecting such an effortless and pleasant process).
1341483
Mouse no, keyboard yes but it's tied to turning on and off scroll lock. Not sure on warranty
99282
Sorry, I have no response for you. I misunderstood what they were actually selling and ended up sending back the keyboard.
1250
Hi there, it should have 1 year warranty, you can read about the warranty on the Razer support site.
1880870
It comes with a 1-year limited warranty, there is a link that is in the documentation that comes with the keyboard.
249320
when i recieved the item it did not have a power cord mouse or a keyboard . the item i recieved was also dead ( diddnt work ) amazon refunded my money because the seller i got mine from was not responding to emails
2212625
I have had my keyboard since the day it was released on amazon. So probably over a year and have yet to have any malfunctioning with it? Maybe shoot their customer service an email and see what they say.
762631
The mouse has a 2 year warranty. http://www.razerzone.com/warranty scroll down to see the chart.
2112349
the one i purchased did not work at all. i sent it back and got one from belkin which is fine. as for what you want to do, it should have no effect. either it will work with kb only, or mouse and kb, or it will not work at all. that means it is defective and should be replaced.