Hello! Unfortunately, I lost the collar/receiver (but still have the controller), and would like to buy a replacement receiver. Is this possible?
1417323
Hello, please check this link to get a extra receiver collar. http://www.amazon.com/gp/product/B00WHEYLU2
1985675
We bought ours from Premium Controllerz. They send us a detailed email with all instructions. Sure they would you as well. Just ask through Amazon.
1026838
FYI&gt;.... Hope this helps you: the collar recently broke on this unit so I called PetSafe and they informed me that this model is discontinued and extra collars and spare parts are no longer available. I bought their new product line (PetSafe Yard Max Rechargeable) that is replacing the UltraSmart product line directly from PetSafe at a discount.
2113133
Sorry to say, but I dont think you can. Ours went bad on the controller and we went to another company called sky dog collar. Works well and it will even works on the collar. Just runs a little different. I believe the company is from California where the Petaliner we had was from China. I thought I had problems with the sky collar and called them, they sent me a new one and then figured I was doing it wrong, so I ended up with two new ones.
1567352
Customer support at support@skyrockettoys.com is the best source. They have great support. I had a defective controller they replaced promptly and their other replacement parts are priced very low.
1988234
I have purchased this controller and received an rf unit. To be certain you get what you want, you may need to find one that is more clearly described.
326900
I also needed a replacement, got this reply. I haven't ordered yet but you may want to try: Thank you for contacting Insignia Customer Service regarding your Soundbar Model: NS-SB212. My name is Brandon, as I understand you are trying to acquire the remote control. It'd be my pleasure to help you with this inquiry. Our parts are available at http://www.PartStore.com and you can input the following part number in the search bar:600-SB212*-05B. It is the original remote for your Soundbar. After selecting it, you will just need to click on Add to Cart and follow Internet purchases check-out procedure. You can also place your order by calling our Parts department at 866-933-5552, open every day from 8am to 9pm CST. If you have any other inquiry or comments, please feel free to e-mail me back. I am committed to provide you with the highest level of customer satisfaction possible. Sincerely, Brandon Insignia Customer Care For more information about your product, please visit http://insigniaproducts.com/productSearch.html?query=NS-SB212
1205724
I was told by PetSafe that you cannot replace the battery. PetSafe was great, though, about replacing my transmitter when it died early (less than a year?) and one lady phone helper gave me excellent advice to not store the collar near any batteries or magnets (such as speakers) or even metal appliances, etc. That seemed to be my problem with 2 receivers because, after I learned that, I have had much longer life with my latest receiver. That info is not in the manual and several other techs seemed to either not know it or not share it.
212479
Yes, please email us at legendzone@hotmail.com for an additional collar. Thanks.
2162070
Hi Janis, You need the manual for the actual trainer PDT00-12470 off of the PetSafe site. On page 11 is the following: To reset the Receiver Collar to work with a new Handheld Transmitter or to reprogram a new Receiver Collar to work with your existing Handheld Transmitter: 1. Turn the Receiver Collar off. 2. Press and hold the On/Off Button until the Receiver Indicator Light comes on solid green and the Receiver Collar beeps low to high. 3. Continue to hold the On/Off button until the Receiver Indicator Light has turned off. 4. Press and hold the Upper Button on the Handheld Transmitter until the Receiver Indicator Light fl ashes 5 times and beeps 5 times. You may need to hold both units 3 feet from each other before this occurs. Once the Receiver Indicator Light has fl ashed 5 times, the Receiver Collar has been reset. If the Receiver Indicator Light does not fl ash 5 times, start again and repeat the process. If you need more, just contact us and we can provide the entire manual electronically. Thanks, EZDogFences
411480
Electronics store is probably the best bet. Or maybe garage sale shopping an maybe you'll get lucky. Other than that, the work, time and energy you'll expend to find another remote would be less than buying a better collar to begin with. Good luck.
1012539
Sure! As long as you have the right transmitter, just buy another collar. I would also recommend the "Y" CORD charger.
1950928
I don't think you can get just the controller. I think you have to buy a new set because it only works with the one it came with. This I know because I bought 2 of them and they wouldn't work on each other just the one it came with. Hope this helps.
1024748
Thank you for your question! We are sorry to hear of the issue you're experiencing! If you are having trouble with the receiver coming loose from the collar strap, we would recommend to ensure that the contact points have been tightened and that the black plastic washers are still in place. If you are still experiencing this issue, please contact our Customer Care Center at 1-800-732-2677 so we can better assist you.
2046555
i fell for that controller as well, worked for two days numerous emails with the company, went on amazon again and bought a renogy 30amp controller. sorry you got one from the same china no helpers
1296892
Hope I can help. Our son really enjoyed this toy when he was younger. He turns 11 tomorrow, and hasn't played with it in a while. His mom moved out almost three years ago, and his things get moved back and forth. I have the controller, but the console (pretty sure) is at his mom's who's out of town for the next couple of days. Going on memory, there were two outlets on the back of the console, one for the power cord, and one to attach to the television. Given the age of this toy, it very likely was a coax connection into the antenna slot on the TV. If that's the case, should be easy and cheap to buy a coax cable. If it's something different, you may want to contact VTech to see if you can get a replacement connection cable. The first controllers were actually wired into the front of the console. Newer controllers can run remotely - a nice feature, since you can get a little distance from the unit and TV. If there's anything else I can help you with, feel free to give me a call at 919/526-2271. Good luck. Malcolm
1321181
What I would do - is get an older receiver off of fleabay or crglst. But these will take up a lot of desk space. Once you get away from the top of the line models - some old stuff sells for quite cheap. One quick check on crglst for me locally gets - http://raleigh.craigslist.org/ele/4876097189.html