How does the Warranty claim work? Does it require a "handling/shipping fee" that means you are paying for you own replacement or is it "free"?
1976026
From what I remember (it was close to a year ago though haha) I didn't pay anything at all. They paid shipping and everything.
1976027
In my experience, all I had to do was paper work and pay to ship it there. New pair within a week or two.
1157578
I've had no problems after months of using it, you need to contact the seller, and if they are anything like most of the vendors on Amazon, they will replace it at no charge and ship at no charge. Hope this helps! Lyric
784710
The warranty on mine is one year. To make a claim, you will have to have a copy of the invoice, pics of the problem, and the serial number off of each piece (they were different on each piece of mine). You make the claim on their website. If you bought it on Amazon, you should be able to get a copy of the invoice easily.
1137018
Yes, mine wasn't even used one year. I called the company and got a free replacement.
451835
I don't know how the warranty works. I got mine and it works great. I have had no issues with it. So far a great buy for the money.
1642045
Yes. It happened to me also. There's a three year warranty on it. Call the company. I had to pay $10 to have them ship me a new one. The down side is the warranty doesn't cover return shipping on the old one. When I went to the UPS office they wanted $62 to ship it back. I called the company again to see what would happen if I didn't send the old one back and they told me the new one wouldn't be covered for the remainder of the warranty. I don't care! For what it would cost me to send it back I could buy two cheap ones, so the old one was tossed!
1817341
It has a one year warranty. If you send it back within two months, both shipping charges are paid for. After two months only the repaired unit has the shipping paid for.
970499
on the instructions... 15 day free replacement, 24 month free repair and parts, free repair but charged for parts after 24 months
1194285
some companies do sent a replacement for free but I was not able to find any infod in their site. you can email them asking them if they have replacement part available. you may get lucky. best regards
1602305
I hope you bought it from a place where you can return it without extra cost to you... because the alternative is to pack it up and ship it to manufacture for fixing... You pay the shipping cost both way... Lousy Company Guarantee policy...
1038391
The product has a one year warranty. Contact the company directly and have a copy of your invoice from Amazon.com as they are an approved dealer, just to prove your purchase. But, responsibility for the missing part lies solely with the manufacturer. I am sure they will send you the part free of any charges.
7770
I am not totally 100% sure; however, contact the company and ask how the TV is shipped and is there a guarantee if the item is damaged that you can get a free new replacement. Also, ask if they offer shipping insurance.
874383
The law states a product must work as designed and you are entitled to a FREE replacement. My machine was broken somehow and it was replaced within a week free.
209053
It is warranted free from defects for 90 days. I have had no problems with mine.
33244
I just went to the website, got their phone number called them up and they sent me a whole brand new one for free. I didn't even know if it was still really under warranty and they sent one for free anyway! Pretty good deal!
1261522
I haven't had to use the warranty yet. I believe you go through amazon and they will tell you how to replace it.
1080149
You can get it replaced for free through the company. Mine broke also and got a brand new one back within a week of contacting them.