Just got my Power Bank, it has a full charge but won't charge up anything I have, iPod, smartphone or my tablet.Tried 3 different adapters no luck?
1991490
we can not find you in our order list, there is no info. about you, you did not buy our power bank. we decide to report you to amazon and request to close your amazon account. note: dear customer: if get a defective one, please contact us by amazon email, we will provide you a return shipping label to exchange for a new one, or you can return it directly to get a full refund.
421427
Anything that will take a USB plug seems to work - I use it with what is normally an iPad charger. It would probably even charge up off a usb port on a computer eventually.
991679
mine charged up no problem. It may be a bad charger or something is drawing from the battery as its charging or maybe a dud battery. Try a different charger if you can.
2222337
Hi Ryan Any usb device that is 2.4A or less will work. Majority if not all. iPods, iPhones, iPads, smartphones and tablets will charge. Please let us know if there is anything else we can assist you with. RND
194632
I know this is a common concern but I just got this speaker and it CAN charge an ipod touch 2nd generation...if you have the time to deal with it.I tried playing around with it and figured out that if you have the speaker turned on (with the ipod turned on (or in sleep mode) and inserted on the dock) and unplug and replug the speaker, it begins charging each time. The speaker MUST be turned on when you unplug it or else it doesn't work. The ipod doesn't have to be on the dock when its unplugged but it has to be on the dock once you plug it in for this to work. This is the only way I can get it to charge 100% of the time. Tedious but it works. Let me know if this helps. Good luck everyone! I know this is a common concern but I just got this speaker and it CAN charge an ipod touch 2nd generation...if you have the time to deal with it.I tried playing around with it and figured out that if you have the speaker turned on (with the ipod turned on (or in sleep mode) and inserted on the dock) and unplug and replug the speaker, it begins charging each time. The speaker MUST be turned on when you unplug it or else it doesn't work. The ipod doesn't have to be on the dock when its unplugged but it has to be on the dock once you plug it in for this to work. This is the only... » Read More I know this is a common concern but I just got this speaker and it CAN charge an ipod touch 2nd generation...if you have the time to deal with it.I tried playing around with it and figured out that if you have the speaker turned on (with the ipod turned on (or in sleep mode) and inserted on the dock) and unplug and replug the speaker, it begins charging each time. The speaker MUST be turned on when you unplug it or else it doesn't work. The ipod doesn't have to be on the dock when its unplugged but it has to be on the dock once you plug it in for this to work. This is the only way I can get it to charge 100% of the time. Tedious but it works. Let me know if this helps. Good luck everyone! « Show Less
768703
I've tried charging mine with normal microUSB because I thought I'd gotten a bad AC adapter and the normal microUSB's won't register as charging and didn't seem to raise the power at all. Luckily for me, it turned out the AC adapter just has an odd proprietary plug that needed to be pushed slightly harder to click into place the first time, so I'm able to charge, but yeah, it was a bit of a disappointment to realize that it can't charge off of the same USB stuff all my other electronics use.
975057
Sorry, Brandon: I got this item for my son and he lost it; so I don't know how it worked or when it is fully charged! Sorry I can't help answer this question.
872875
I have the same problem. I'm using an iPod touch and the charging quit. It plays fine, but the WiFi quits without the charger running, so my connection to internet radio drops after about 20 minutes or so.
1391281
I just got my daighter's last week and noticed that the wall adapter was defective right out of the box. No big deal for me and I switched it to another I had lying around the house. Then over the weekend, it wouldn't charge at all. After trying a few things, I discovered the charging cable was broken/shorted/not working, so I just switched it, too. The nice thing is that it will accept any standard, off-the-shelf Android charger (micro usb plug), and they are fairly common with all of the Android devices I have around. This may or may not be your problem, but I figure if I got a broken/defective plug and cord, I'm probably not the only one. I just got my daighter's last week and noticed that the wall adapter was defective right out of the box. No big deal for me and I switched it to another I had lying around the house. Then over the weekend, it wouldn't charge at all. After trying a few things, I discovered the charging cable was broken/shorted/not working, so I just switched it, too. The nice thing is that it will accept any standard, off-the-shelf Android charger (micro usb plug), and they are fairly common with all of the Android devices I have around. This may or may not be your problem, but I figure if I got a... » Read More I just got my daighter's last week and noticed that the wall adapter was defective right out of the box. No big deal for me and I switched it to another I had lying around the house. Then over the weekend, it wouldn't charge at all. After trying a few things, I discovered the charging cable was broken/shorted/not working, so I just switched it, too. The nice thing is that it will accept any standard, off-the-shelf Android charger (micro usb plug), and they are fairly common with all of the Android devices I have around. This may or may not be your problem, but I figure if I got a broken/defective plug and cord, I'm probably not the only one. « Show Less
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
1294037
I cannot say what is wrong with yours...but I just tested mine. The extra battery charged fine in the cradle portion of the device. I then attached a USB charging cable from the USB port to my phone and it also showed a charging current. So mine does appear to be working properly. Try a different cable from the USB port, and if it is not providing any power "out", then I suspect your item may be defective.
222249
Hi John,Sorry for the bad news but when apple changed their charging system from Firewire technology to USB it rendered all the newer models useless for charging. I had to resort to using the Ipod charger and then putting back on the dock. You're likely getting a "Charging not supported on this device" type of notice. My older one worked till it's final day but it was the old style. The only solution is a new dock system or find a cheap old one on Ebay. Best of luck,Cheers--Sam
197488
what type of connection are you using to charge the device? Some wall outlet-USB converters have an issue with that so that would be my first course of action. Ill search for the digital copy of an instruction book if I can find one I'll respond with it. Also try leaving it for a full 8 hours chargin after draining it all the way if you want to make absolutely sure it fully charges. Thats with ALL batteries that do recharging. frequently drainging fully then recharging fully is the best way to ensure longevitty
763600
Mine is doing the same thing. Right out of the box. Not sure if it's the charger, the battery or the charge port. Neither USB nor the main adapter charge it at all.
902827
If its the power adapter see if your version is a 5volt (some were 9volt check your adapter.. you can also get generic power supply with adapter to work as well) and has a usb to attach to a computer. If not then maybe a new charger is in order. I've had several Super Pad in the past, if the plugging into a computer usb or new charger doesn't work, only choice left is to depress the reset button.... If that doesn't work its inside the unit unfortunately. Repair or replace.
1731821
Mine also never shut off which led me to believe it never charged to full. I tried charging my Nexus 7 and it only charged it to 93% before running out of power. Maybe I got a defective unit
184140
Must be defective in some way. I would send it back. I haven't had any problems charging mine. It charges fully and I am able to use it without it being plugged in for at least a few hours.