I just got one that has scratches on the top and i smell a little grease. Otherwise it "looks" clean. Is this normal or did i receive a used one?
2005592
More than likely it's a new one. But if you are skeptical and have experience with cars or at least changing oil I would send it back and get a new one. Putting a used filter on would cause more damage than good
2005593
Because the filter is such an important part and the top was really scuffed up, I decided to get a replacement from Amazon. For future reference, the replacement had no scratches of any kind, but I do smell a little grease. So I am guessing the latter is normal. Now that I think about it, the first one was probably new, but like I said not worth taking a chance for me. Thanks for all of the answers, they were helpful.
2005594
I would suggest that through the production process, filter housings and metal parts are stamped steel. To prevent rust etc they may use a very small amount of oil. Scratches not sure without a picture, if this filter was returned to the mnfg I strongly doubt they would of restocked it and resold it. The filter membrane is pure white and if it was used you would know. If in doubt send it back and I'm sure Royal Purple would check it out. My filter arrived double packaged and perfect. I hope this helps answer your question
1450526
I would also assume it is scratched or damaged. Mine does not have that problem.
662093
Mine is fairly new. When first used, I could small a plastic smell, and even after a few months still smell that; but it is not a burning odor. If you smell something burning, I suggest that you don't use it and return it for a replacement.
1417797
Mine was defective with a small crack, so I was always smelling grease until I found the "leak". It was tossed & replaced with something more reliable.
1194576
Just got a new one. It seems just a bit but I have a wicked sense of smell. I am sure it'll be mostly gone in a month. Doesn't make my hand smell after hours of use. I hope that helps.
373213
It was oiled when I got it and it's still a little greasy after a couple of months. I'm not using it for anything but to retain its carbon steel composition, I would grease it up every few months.
583193
The one I bought appears to be the same. I've had it several months and no problems with scratches on mine either.
1531410
Mine looks like new. I had forgoten that I had bought a refurbished one until Amazon asked me to answer this question.
2105991
So far the one I have bought it has no scratches on it and my nephew uses it every day to work. Maybe check with the manufacture just to make sure.
1352200
If I recall correctly, mine had grease or some coating to protect from rust but appeared to be new. Great product.
983853
It is new. I have not cleaned it yet. I guess I should be able to wash it with water because it is made of gel on the inside.
1341993
Have not used mine enough to have this problem. If build up includes grease, I.would clean. Otherwise,it's yourCall.
2261286
Mine is still pretty clean, but I've only had it for a few months. It gets scratched pretty easily, but they're not too noticeable
83279
Hi, the one I bought has the same smell. I think that's normal. It does not bother me.
662094
No, that is not normal. Mine did not have a burning smell. You might want to contact the seller.
2085542
There was a very slight odor the first it was used. I have been very satisfied with mine.
2081944
To be honest with you, it doesn't seem dirty at all. I've had it out for months now, and it looks relatively spotless.