Is this product anNEW & IMPROVED one,or an old one?
1991203
Yes. It is the new improved model that doesn't have the leakage issue. I believe those ones that did have leakage problems were made around two years ago. Mine is almost a year old now and it still works fine.
1991204
It's the new one Joy. I use it twice a day and it's wonderful. I do spend the time to separate the two pieces and wipe it dry where they meet after I use it. I take care of everything with regular maintenance and they last much longer. A little maintenance goes a long way and saves money. When buying just make sure it has the gold corner on the box for the new and improved model. If you have sinuses as bad as I do you'll really love this item. Hope this helps!
1991205
While the battery compartment is certainly protected from moisture in the newer model, the side hatch makes the through cleaning of the water reservoir very awkward, if not impossible. I no longer use the device.
1991206
It is a new one. I have had fantastic results with my alergies and pressure in my sinus.
1991207
Have not seen the old one, but in mine there is no chance for water to get in the battery compartment!
1991208
Some aspects of it have been changed and modified. I don't know I'd call it "new and improved" as the old one certainly worked well. I haven't noticed any profound difference in the current iterration.
1991209
I am not certain but I ordered it based on the time line thinking it was the new one.
733782
The product is remodeled. The previous model did not have any sort of protection between the battery housing and the water reservior. I think it is a better design. .
1991210
I am guessing that these are ones that have fixed the problem of water getting into the battery compartment. I saw two reviewers mentioned that but that doesn't happen on the one I bought last year - or the one I bought this year. So I'm thinking that this product doesn't have that problem.
1848951
I don't know if it is improved...I've only had this one. I like mine and use it all the time.
2038875
I do not know. The old product from amazon appeared and acted the same. New product clumps and may just be poor design at opening or substitute product.
677634
Product is undergoing a packaging change. I'm guessing seller has stock picture of older packaging, don't know for sure.
1430591
I believe it's just an older model number. I haven't found anything with any difference between the two of them.
1388899
Its an older model but effective- read my comments below. I even keep am extra new one in inventory (its so cheap- when I break one every two years, I am good to go).
1721602
have you received it? i ordered one , and I am afraid it is the older style.. will they send me they current model?
1637272
Their Version 12 was phenomenal. But from what I understand, the company was sold and is under new ownership, so product isn't quite what it used to be. Good luck!
1705251
To my understanding it is the older version. I know it was reformulated. The one currently sold in department stores smells slightly different.
1352629
Yes, mine was new in original package. Be sure to upgrade Windows 8 to the latest version before you use it.
2056242
The one I received from buying this product, was not the earlier version pictured here.
281516
I ordered this product originally in late June (I think!) and mine looks like the picture here. I'm not sure if this is old or new labeling?
2049277
Hello there, I am not sure which is new and which is old model but certainly I am not very happy with it. It stopped working just after few weeks of moderate use. I don't consider this is a quality product!
1772677
The old model has many problems. the latest model is getting better. it is okay for its price.
1024196
I bought this before then so I wouldn't know for sure. It's likely still the prior version. I'd assume they'd list a new version as another product.
58845
I am assuming you are referring the the current model of this product pictured- as this is an ancient picture and amazon should update to the modern picture current version. There is only one original being produced - only old pictures and listings on amazon.
1129305
I am pretty sure it was new. It looked new and worked very well. The question of new or used never entered my mind. I assumed it was new.