Does anyone else have an issue with the brush NEVER spinning? I have had this machine for years and it's never worked properly. Press reset button???
1987324
I've had mine get hung up a couple times but I just press the reset button and it's fine.
1987325
I have to press the reset button too. I also clean the brissels of the brushes. I found that this helps me not have to reset it as often. I still haven't figured out how to use the attached brush.
1987326
Mine spins but it stops every time I use it and I have to remove the brush, clean off the long hairs it has picked up, and put it back in to make it work. As in 1 8 x 10 room rug makes it stop every time. You need a coin to turn the lock on the bottom and pull the brush out. I wouldn't buy a Dyson again due to this issue, I had an Oreck for years that never jammed. Hope that helps?
1987327
i had this problem a few months ago, however if you remover the brush and remove the hair from it, it works. Hope this solves your issue.NB I watched the YouTube video on how to clean the brush
521489
I would ask the manufacturer about replacement brushes. I emailed with him about the brush when I bought it and found him very helpful.
818649
Did you clean it every 7 to 10 days with that brush? the instructions are in the booklet. I do not know how old your machine is but they have a very good grantee. Give them a call if you need help and BTW it also comes with a CD what to do. Good luck.
1982856
ask Amazon they should help you get a new one if you have only had this a short time, as for me the brush is way too large for my hair but it is great to just take the brush off and use it to dry my hair good luck take to Amazon they will help you.
1943598
Just unpacked mine - guess what? There's a setting just for vacuuming. It turns the brushes off. Who knew? Have only done the rugs today. Guess my old vacuum cleaner wasn't cleaning very well!
1310650
I have not had that problem. As someone who has owned a few machines I would advise to have a professional look at it. These machines, even if not used often, require cleaning and oiling regularly. That may be your problem. Good luck to you.
239323
I no longer have a Kenmore as i traded it for a Miele. But sometimes strings gwill wrap around the brush and prevent it from turning. Tedious unwinding strings from around the spindle. Wishing you good luck.
1608308
I have the same problem. It's very annoying. Only thing I can think of is to tape it but then it would be a pain when you need to put the brush attachment on. Poorly designed.
626706
I have been a long-time owner of my Helen of Troy Air Brush and absolutely love it! The only way that I have been able to stop the occassional rotating is to tighten the tip. Depending on the condition of yours, that should make the difference...I think they just loosen up over time with normal daily use. I hope it works for yours and you get the same many years of use that I have from mine. Good luck!
2111576
Just guessing ...Does another brush head work? Maybe one was defective. Otherwise, maybe the toothbrush needs a recharge or is itself defective.
222931
I am assuming that it spins with the spool removed? Also assume that you are referring to the snap-in line spool. I don't see how the spool could make a difference, is there something wrapped around the shaft under the head that is being caught when the spool is snapped in, or is binding the spinning head. if it's a brush type motor then dirt in the brushes, worn-out brushes, or broken brush spring, can cause intermittent operation which may seem like another unrelated action.
1024150
The belt causes the brush roll to spin . Take off the bottom plate of the vac by un-screwing a few screws . examine your belt , it is either broken or really streched out . If that is not the case then you have a bearing problem in the actual agitator .
1011591
I have two of these. The spin brushes do not work on either. I did take one machine to a Hoover service place. They got the brushes to spin, but now they don't on that machine. This seems to be a weak spot on these machines. They clean nicely, but the brushes do help. Water does not move them, and I could not find the small screen one person is mentioning. I think there is a motor that turns them and the cause of failure is somewhere internal.
1912291
The pressure sensor on mine also got stuck. about three days ago. It turns on even without the brush tip on ! Is there a way to reset this ?
404356
you have to take the small spinner brush apart - it is very easy - when you take it apart you will see a tiny rubber belt - take that off and clean around the wheel - you will probably find something is caught around it - this brush stopped on me and after taking it apart and cleaning it inside - it started again - you will have to do this every once in awhile - good luck
1556953
Mine was a piece of junk. It came cracked where the brushes go so none of the brushes could be attached. Return it if you can.
1810309
I have had mine for a year with no problems . love my machine. Have you contacted Amazon. If you have only had your machine for a short time you may be able to get a new one . so contact Amazon