Who am I buying it from? Do you then deal with that vendor for returns, etc.?
2009107
When you buy from a vendor outside Amazon on Amazon.com, you are purchasing the Item from an Amazon.com approved dealer. Usually the dealer has a much better description of the product, because they have it right in front of their faces, Amazon.com does neither manufacture or market these Mp3 players, though in this instance Amazon's description is correct. in the end, It is the same product if they are both new, So I recommened getting your product through who you feel you most trust with your product.
810523
I was going to say I have no idea, but this is an item you purchase from Amazon. Sometimes you just have to jump through a few dozen hoops with Amazon to get to what you just paid for. I suggest giving them a call.
34563
it may be a different vendor who has the item for sale. They may be out of stock.
654289
Not sure. You can always order and return, I assume? I'd reach out to the vendor.
1411775
The one I purchased from Amazon worked fine. I know that if you purchase a item from a vendor on Amazon and there is a problem with it, the vendor will make it right. Amazon has a return policy that you can go to. Depending on the item it depends. *For most items the return window is 30 days after delivery. To check the return window for an item you have ordered, go to Your Orders and click Return or Replace Items. Hope this helps.
272350
The return policy is going to depend on who the seller and or shipper or the item is. If the item is sold by a 3rd party seller and fulfilled by them, it will be their return policy which can be found by clicking on the sellers name. IF it is shipped (FBA) and sold by
1161742
I've never had a problem with returning items. I'd just return them and get the right ones.
1376974
I have question about returns on this item-do you have any problems if I don
1423479
send it back as defective, previously used, or not as described. then buy from a different, better seller. amazon has all kinds of sellers all purporting to sell the same stuff, but you need to research and make sure the one you buy from has a good reputation, etc.
1364576
dont buy it because these people sent me the wrong item. I wonder how that happens?
482758
Depends on who you buy it from, the first one I bought didn't work and I had to return it. Then I bought one from a different vendor and it works just fine.
925670
just return it,if you have the receipt they should honor the return if you contact the seller,my son doesn't have any problem with the one i got for him.
1544182
Go to "your account&gt;your orders" tab. Locate this item and select the option to contact the seller you purchased it from. Please note....Returns of this nature may not be permitted to be returned due to sanitary purposes. Hope this helps.
1103745
Contact the vendor right away. It should be listed under the Seller's information and tell them the problem. You might need to go under Your Account in order to contact the vendor. Also, there is a section on Amazon for Returns & Replacements. That might also be a good place where to start. Hope this helps. Sorry to hear about your issue. I have one and no problems. Love it.
2202026
See pic at left. Click it see where it takes you. This is probably the seller I got mine from. I have been completely satisfied.
2272764
Contact the seller. Use the recent orders to find out who you purchased it from
1387325
Depends who you're buying it from. I'd check the manufacturer's site and http://amazon.com.