The seat of the duet I bought broke in 2 parts after 2 months after daily use. Has any other buyer had this problem?
1001920
No problem with mine, but the seat is not used often. I can't remember the weight limit, but I only weigh 170 lbs.
1001921
Our seat broke in two as well. Now I'm trying to find a replacement seat. Belen Samper, did you ever find a replacement seat? If so, where and how much did it cost you? Thanks for any help.
1001922
Our seat is still intact after about 1 year. However , the seat is rarely used. I'm sorry that happened to you. Dad is very light as well. He is finally gaining weight and is now up to 145 lbs.
1517378
I had the same situation and couldn't find anyone to replace it so I just bought the whole thing. Since then I thought of perhaps a boating replacement for seats etc might be able to do it.
1222016
I actually had the same problem and I called Schlage customer service. They were very helpful. In my case, I just had to tap the outside knob with a rubber mallet to get it to fully seat. It needs a harder "tap" than the inside.
1115496
Mine broke too. :( I would love to know the answer to this question .. anyone know how to contact the seller?
693584
Call the company, it may still be under warranty and they can send you a new chair. Otherwise they should at least offer a solution to the problem. Glad you are using your chair. Sorry you are having problems , i hope this helps out. Find your paper work and call them. Good luck.
19619
I just read Kyle's answer and was gratified he had answered it completely. I will say one thing, I was rather upset that I didn't get the seat, but somehow managed to get the seat off the old unit. I am still using the old seat. I thought the price of the seat was rather expensive. I was grateful that Amazon had it if I had broken the old one. Further, try to protect the unit if you are having construction done in your facility or home. Doesn't take much to break them.
1671242
I had a problem with my chair when it was about 6 months old. I first called the mfg and they said they would take of the issue. They did nothing. I call amazon and they were able to send a replacement chair and I sent the broken one back. Amazon was great about it, the mfg sucks and gave me the run around.
797745
Sorry to hear about that you middle section is broken. I know how easy it is to break, it's pretty delicate. I haven't seen it anywhere to get replacement parts, but try to contact the vendor, perhaps they can help you out.
307693
The chair I bought from amazon actually cracked! I contacted the seller and they had the vendor send me another chair. The chair from the vendor was much more sturdy and a much darker stain. I haven't had any problems since.
2270203
We have had ours in daily use for months. No problems. I would contact the seller and see if you can get a replacement. If you don't get satisfaction make sure to leave feedback. I would expect the seller to be reasonable if you have not had it too long.
2133701
I was having the same issue with my old top but unfortunately the answer is no. I purchased the top a while ago and to be honest it was one of the best investments for my Sidekick. Replacing part by part will eventually lead to a new top anyways. Good luck!
1050033
We had the same issue we contacted the company and they sent us a new seat post. They are super helpful and friendly.
1644556
I've had four of these chairs. Each of them have at least one broken joint. If you find a replacement, I'd love to hear about it. I went old school and just fixed it with duct tape. :-D
2126807
My handle broke also but I was able to superglue it back on. So far it's holding up. I would contact Rival with your question and/or look for a possible new/used replacement on eBay.
788957
Having no problem with mine. But I should think it should last at least a year. I'd contact seller.
887065
I have not had a problem with the chair.Contact Amazon,that have helped me out in the past...Good luck
1141668
I have never experienced this issue and I have two of these seats! Hopefully someone else has some suggestions for you.