The sensor lights up that it is working, however it does not actually open or close. Automatic or manual. Any troubleshooting ideas?
34858
If the sensor is lighting up red but the door isn't opening or shutting, try cleaning off the sensor and make sure the lid is sitting on the bottom of the can tightly and correctly. If that doesn't work the lid is defective.
1181417
The face does not open manually, there are two buttons on the bottom of the unit face that look like, ^ and a downward arrow as well, that is your face open/close mechanism, if it has power and that still doesn't open it, then you have a defective unit
1654173
I would send it back. I have had mine for some time and have had no issues with mine. Sounds like a bad light sensor. Good luck.
2167377
You could try cycling the power or shine a flashlight on the sensor to reset it.I took mine out as they were unreliable.
236900
Sounds like on\off switch is defective. Try using some canned air around edges of switch. May have a grain of sand holding it open. Just a thought. Jim
1189295
I had the same problem. I re-checked the wiring to make sure I had it right. It was hooked up right and my problem was the sensor was to close to the light when it came on. I just pointed the sensor as far fom the light bulb as I could and haven't had a problem since.
1482421
no.it should turn it on and off,mute,direct channel ect.should operate all functions.try checking battery.also make sure the sensor is not obstructed......
1466003
Make sure the arrows on power adapter connector and the light strip are lined up. Also hit some other buttons on the remote. Could be a damaged sensor.
52110
Same here, it's 10 months old and the sensor is broken. Seems to be a trend! Anyone contact the company about fixing it or warranty info?
1101579
Make sure the basket is fully seated down. The sensor is the clear little bulb on the right side. Make sure it has no obstructions. Or packaging tape on it from when you opened it.
1164056
The light sensors are no good. Open it up and bypass the light sensor by re-wiring it (not that hard) and it will work but the light will only operate from the light switch and not day or night sensor.
768831
We had the same problem. I think it was a sensor. We only had ours 2 weeks or so and returned it for a refund.
1579362
Check your settings, I believe it has a built in light sensor, try changing the settings
1985009
I had that problem at first until I synchronized the computer the sensor. Make sure the sensor is synchronized with the computer. When the computer is synchronized with sensor you will get a small icon on your computer. You can get more tips from Youtube. I hope this helps...
163342
Are you SURE you set it right? Try setting to all zeros to see if it will open. If you set and didn't get the number correct or you have forgotten, I'm sorry I can't help. You can contact mfgr to see if they can help... Good luck!
1824670
I am currently trying to get it to work, the software loads fine but I cannot get the computer to recognize the sensor. I sent an email to the manufacturer, will let you know if I get a response.
1931323
Maybe you might open and re- close battery door. It doesn't always close well. I have never seem that message. If that doesn't work, call Garmin. They are very helpful.