Is Something Wrong? Out of the box I only added oil ... was there something I missed?
1999106
My 400E burned a motor at 11 months. The folks at Billiou's (pronounced Bill u's), the western distributor at 800-554-6723) were very nice and said they would send me a replacement chainsaw. That was a very nice offer, but it has been nearly 2 months and still no chainsaw. I keep getting told "it's on back-order from the factory". If that is true, why is it available through other retailers? The Billiou's service rep says they will call me back with an update but they never do. Amazon says to take it up with Billiou's. Not happy with Billiou's or Amazon, I should have gone to Sears instead.
933745
This seems to be a common problem. I don't think my oiler works at all and the saw is pretty much brand new. I've resorted to using a squirt bottle with oil and do it manually. If anyone knows of a real fix, as in how to take the thing apart and fix the oiler, please share it.
604752
Did you add "Stable" in the gas after the last run? It is most likely a gummed up carb, because of todays crap gasoline.
1500111
double checked the manual, does have a low oil shut off, will not start back up until oil is added.
906948
hmmm...I might think about returning it. There was no oil or smell of oil on ours. Makes me think something got spilled on it in the factory or something. Good luck.
568434
I did not have this trouble but mine was delivered in the upright position. I suggest you clean it carefully and check the oil level and add some if too low. Then check for leaks both before and after running it, Bill M.
1515375
i warmed up engine installed hose in dip stick tube just started pump it primed it self make sure hose is deep enough to reach oil in pan you might have to twisthose to snake it all the way down hope this helps thin oil from warm up helps
2276140
Did you use just oil or have oil & spices? I've been using mine for months with no problem. I have to pump it pretty much every time I use it. Sorry yours doesn't work. I'd send it back.
2239275
This is a separate gear box that is factory packed with grease, It does not have any oil in it, it is not connected to the front diff. gear box on the other side.Just remove old box and install new.
1471464
Yes and I ever added a little more. The directions tell you what kind to use. Just check the dipstick and make sure the oil is at the full mark but not over filled.
898219
This was confusing for us also. There was pump oil in the box. Additionally, our instructions said to flll the oil resevoir with pump oil, but there was already oil in the reservoir. Have used it about 6 times now and it works just fine.
815253
some type of oil, mine were delivered broken and it spilled all over the package. Hope this helps.
1592089
Mine does the same thing, like in the picture here. Is yours opened even more? If so, maybe something needs oiling.
1480572
Hi C23, how did u finally resolve this issue, or did U?I see others suggested the foam inside was likely impeding the flow into the reservoir. I see 1 person took it out, added oil, then put it back in - a good idea as I think its needed to prevent oil from outflowing too fast... Hope u found a solution!
227662
Google it or xall themanufacturer.... as far as oil I'm certain you will need the oil ..... Andit's possible the seals are ruined anyway
1848809
I have been using mine for a few weeks now, and no, I didn't oil it at all. It's working great!
315106
i don't know....does not bother me & i just tried a drop neat. maybe you are sensitive to it. try another oil.