If there are any technical difficulties with the cartridges are they covered by a warranty? And will my printer have issues identifying them?
1998201
yes,the cartridges are covered by a warranty,you might have an error message saying your remanufactured ink has been depleted or that a cartridge is undetected or missing .usually simply clicking ok will suffice,but not always ,in which case you can google a solution,just type in what your printer error message says and you should be able to find a you tube demo on exactly how to reset your printer so that it accepts the generic ink cartridges,however if the error messages continue then you've got a defective cartridge . contact the seller to try and resolve the issue .this is where the warranty kicks in,you'll get replacements or a refund,your choice.hope this helps keith yes,the cartridges are covered by a warranty,you might have an error message saying your remanufactured ink has been depleted or that a cartridge is undetected or missing .usually simply clicking ok will suffice,but not always ,in which case you can google a solution,just type in what your printer error message says and you should be able to find a you tube demo on exactly how to reset your printer so that it accepts the generic ink cartridges,however if the error messages continue then you've got a defective cartridge . contact the seller to try and resolve the issue .this is where the... » Read More yes,the cartridges are covered by a warranty,you might have an error message saying your remanufactured ink has been depleted or that a cartridge is undetected or missing .usually simply clicking ok will suffice,but not always ,in which case you can google a solution,just type in what your printer error message says and you should be able to find a you tube demo on exactly how to reset your printer so that it accepts the generic ink cartridges,however if the error messages continue then you've got a defective cartridge . contact the seller to try and resolve the issue .this is where the warranty kicks in,you'll get replacements or a refund,your choice.hope this helps keith « Show Less
1998202
Warranty Issues I don't know .(I have not tried to return any). I absolutely love these cartridges as they extended my ability to print color 8x10 pictures. It almost doubled the amount of pictures. I have no problems with I.D or anything .I will say that I use a h p printer. So in closing if you have a HP Printer you should have no worries.
1998203
Note: HP sent me an email, saying if I use anything other than "Genuine" HP cartridges, I will void my PRINTER warranty (gulp), BUT I considered that if I have to buy another printer, I will buy one that has ink that doesn't cost as much as the printer itself! My printer identified the reused cartridge.
1998204
The cartridges from Sophia Global carry a 2 year warranty. I had difficulty with 3 of the four I ordered and Sophia Global processed a full refund.The black ink was out of stock so they wanted to take care of the problem immediately so the refund was done without a problem. I would recommend them. I ordered two from E-Z Ink but have never received them. When contacted, they state the USPS reports the package delivered; therefore, they apologize but cannot refund or replace. I intend to pursue this one.
1998205
I'm on my second pair, and haven't had any trouble. When I first put them in, I get a message that says something like "these cartridges have been used before" -- but I just click ok and never see the error again.
1781567
Sometimes. Soimetimes Not. I had a difficult time and had to discard a number of cartridges. Not sure, but my printer has never been the same since.
285679
Relying on the date purchased to determine which model you have is risky imo, I would just give them a call and they will ask for the serial number on your model and confirm which model you have and which cartridges you can use. I understand they have also come out with a life time cartridge for the older model as well.
1336387
There is an option to check if they work with your printer on the listing. You select the make and model of your printer and it says if they work or not.
2185355
I'm not sure. I have had problems getting the cartridges loaded into my printer. CB
1444071
Hi Joseph, EPS come with lifetime warranty. If you notice defective issue, email us asap, we will send you a prepaid label and replace the defective cartridges to you.
99401
PS Make sure your printer is plugged in and turned on before you attempt to replace a cartridge. You be surprised that how some people would not know this.
1870768
My printer consistently rejected the cartridges after using factory ones. May have been a seating problem. Not sure as of yet. Resorted back to factory ones
469879
It happened to me a month after the warranty ran out. I consulted HP tech. They told me I needed a new printer and that the printer was not repairable. They offered to sell me another at a slight discount. Needless to say, I declined.
200990
I've never had a problem with the printer not recognizing the cartridges with these. Make sure you ordered the right cartridge number for your printer and follow the directions for replacing the cartridges. Don't forget to remove the strip that covers a vent hole before removing the hard plastic cover prior to inserting your cartridge. Try again.
1371352
I'd double-check to be sure they are the correct cartridge for your printer. Also, check the electrical contacts on the cartridge to be sure you have good contact
383659
Why do you think these are used printers? These are new printers so, yes, any manufacture warranty would still apply. Go to the Brother printers website for extensive details about the product and any warranties. -- signed, a happy customer
1066458
I've been using these cartridges, and have not had any problems, which is no help to you at all. I'm so sorry. It could be a one time manufacturing glitch, which is certainly not reassuring.
2185354
I'm not sure. I have had problems getting the cartridges loaded into my printer.CB
2104839
These cartridges all have small id chips that allow the printer to recognize them. Have you ordered the correct cartridge for your printer? I have used these for years and every one has been recognized by both of my inkjet printers with no problems.
115360
We haven't had any issues with any of the cartridges we have purchased from Sophia Global. Each order comes with a Customer Service notice giving the information needed should you have a problem. The notice provides an "800" number that can be called for technical support or customer service for returns.
1602588
Dear blueyzI have my Brother just as long as you and fortunately I have no problems. I buy my ink fromLDProducts.com and besides the discounted they have been problem free. Sounds like you need some service to your machine, call Brother if warranty is just over, (ask for a Supervisor) they may honor it. Or call the store you bought it for help. Service may be minor. If you took it to a service center they could tellyou what is wrong and how much it would cost to fix, before you would have to go ahead and spend anything more. Good luck.