I purchcased this system quiet some time ago. I forgot the master password and can not get anyone at customer service to even respond. Any help thank
1985201
go to www/zmodo.com then go to support type reset password, there is a diagram on the pins you need to change.
2238867
IT have a hard drive in IT! Yes if you for get The password is Tehern a way to resetear IT . Regards
2176920
No idea, I would call their tech support, there should be a way for you to search for them somehow.
347865
I would like to be of help.Unfortunately it did not work with my system.I suggest you purchase it and if it Does not work, return it. You will only lose the postage.
1348238
I was never able to do that. I got locked out of it when it wouldn't respond to my password so I sent it back.
2135902
If you call ACER, they have a way to reset the computer so you can bypass the password. The same thing happened to my daughter. Good Luck!
37634
No, unfortunately, I don't (I've looked before). If necessary, contact their help desk (http://www.sharxsecurity.com/contact.html). They've been shockingly responsive for me in the past (it seems like you end up dealing with the guy that built the device).
690266
Hi, Beverly. To be honest I do not recall specific functions. I would suggest that you purchase another option to safe keep your passwords. The product has many drawbacks. What made matters worse, was the fact that it locked up on me and there was no way to correct the issue. I had not written down my pw in another place and most were lost as I relied on this unit to remember. After trying everything under the sun and was not able to contact the mfg. I took a hammer to it just in case a threw it away. Check the internet. There are lots of negative comments about this very problem. Good luck!! Hi, Beverly. To be honest I do not recall specific functions. I would suggest that you purchase another option to safe keep your passwords. The product has many drawbacks. What made matters worse, was the fact that it locked up on me and there was no way to correct the issue. I had not written down my pw in another place and most were lost as I relied on this unit to remember. After trying everything under the sun and was not able to contact the mfg. I took a hammer to it just in case a threw it away. Check the internet. There are lots of negative comments about this very problem.... » Read More Hi, Beverly. To be honest I do not recall specific functions. I would suggest that you purchase another option to safe keep your passwords. The product has many drawbacks. What made matters worse, was the fact that it locked up on me and there was no way to correct the issue. I had not written down my pw in another place and most were lost as I relied on this unit to remember. After trying everything under the sun and was not able to contact the mfg. I took a hammer to it just in case a threw it away. Check the internet. There are lots of negative comments about this very problem. Good luck!! « Show Less
135568
I hope you do back up. I would think your company has disappeared so you'll have to do a restore:( Good Luck. Ask again if you need more info. Michael
922863
Im not sure if you can reset the password in the program itself,... though i am fairly sure if you where to uninstall and reinstall the software that it would revert back to the original factory settings and operate the way it did when you first installed it. though by doing it this way you could lose any saved data so to prevent that i would first go to the file that the software is set to save to and copy those docs to another folder so you don't loose them in the uninstall process.... hope this helps i no longer own this so i can not test it for u to make sure sorry.
1647920
Hello,The Default ID and Password are the following: admin//123456Please let us know if you have any other questions.Thank you -iSmart
25755
You may need to do a master reset. If that doesn't work you may have to call the company. Or it's defective and you may need to return.
1067353
Goggle is your friend in this question , The mother board manual is online and on PG. 56 they suggest the configuration jumper block. place the jumper on pins 2-3 and reboot. That will let you configure the passwords, then turn off replace the jumper on pins 1-2 and restart. but really keep the manual close to the computer, I still have mine after 3 years.
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
2135901
This happened twice with my daughter's Acer.. Luckily my wife was able to bring it to work and one of the computer techs there were able to run a password crack program on it and reset the password for us... So it is possible, you just need to find someone who can..Best of luck.. :-)
2031283
Dear Customer, Thanks for your question. Could you please try the key of reset?Any question, please don't hesitate to contact me.Best regardsBecky
389044
Hi here is my take on how to reset the MASTER PIN to properly reconfigure the lock. SAMSUNG SHS 3320 RESET RESET THE MASTER PIN ON SHS SERIES (inputed by error or forgotten) 1. Open the door and remove the battery cover 2. Leave the LOCK OPEN (leaving it LOCKED will VOID the operation) 3. Press the Registration button on the indoor unit for 10 seconds ( first beep marks 5 seconds, second beep marks 10 seconds) 4. Input the code "1470852369" then Press ' * ' Button. The password will be changed back to the default to 1234 then proceed to change the default PIN with your own PROGRAMMING USER Press registration button (briefly) Enter Master PIN DEFAULT which is 1234 and * then Enter user number 1 or 2 or 3 and * then Enter USER PIN and then * then if desired Enter another user number