Does smartpool honor the warranty if purchased online? I know they used to (current owner, mine died for the second time, first time <1yr, now in 3rd yr), but on the smartpool.com website they have put up notices that online purchasing voids the warranty. [Update]Thanks to all for the responses. Smartpool confirmed they will honor the warranty for online purchases, provided you submit proof of purchase from a dealer. I don't understand why they can't just say on the support page, instead of putting orange exclamation icons with "warranty void with online purchase" on every single product page.Also note that Smartpool offered us - as they were able to verify our initial purchase and warranty repair in their computer system - the opportunity to buy a similar system new at a discounted price. Again thanks to all for the fast responses! Does smartpool honor the warranty if purchased online? I know they used to (current owner, mine died for the second time, first time <1yr, now in 3rd yr), but on the smartpool.com website... » Read More Does smartpool honor the warranty if purchased online? I know they used to (current owner, mine died for the second time, first time <1yr, now in 3rd yr), but on the smartpool.com website they have put up notices that online purchasing voids the warranty. [Update]Thanks to all for the responses. Smartpool confirmed they will honor the warranty for online purchases, provided you submit proof of purchase from a dealer. I don't understand why they can't just say on the support page, instead of putting orange exclamation icons with "warranty void with online purchase" on every single product page.Also note that Smartpool offered us - as they were able to verify our initial purchase and warranty repair in their computer system - the opportunity to buy a similar system new at a discounted price. Again thanks to all for the fast responses! « Show Less
1981335
I'm based in Buenos Aires, Argentina, so I can't answer your question, sorry. It's too complicate, and expensive, to send back to USA from Argentina a machine like this one that I simply do not use any warranty service located outside Argentina.
1981336
They asked me for proof of purchase date, but did not ask if it was purchased online. They refused to help me because I was one week out of warranty. They also will not sell parts to the public. I wound up paying $350.00 to a dealer for a part that was worth less than $50.00. If mine breaks again it will be thrown away.
1981337
yes, but refurbished units have only 90 day's warranty so make sure your's is not a refurbished unit. Once you get the unit, you can call them to register your unit.
1981338
We purchased ours online and they did honor the warranty for us. I did send them a copy of the electronic invoice.
183215
I bought the warranty for an item I bought through Amazon but the item was out of stock. The warranty purchase was not voided so I have a warranty for what? Made the company aware but still it has not been credited back to my card. :(
830390
I Have 2 goodmans now equal to carrier model but much cheaper I bought online and had a friend install for $750. If you buy online you have to find someone to put it in for you. Companies want to sell you the replacement for large markup price but you get warranty. Warranty is void unless Installed and purchased by a contractor. I purchased last year a 4 ton goodman for $2100 installed by a contractor but I called a lot of contractors and found one that wanted to make money even a little plus they wanted to sell solar which I did not buy I got a Rare good deal. I did A/C repair for a living so I know the game , good luck.. I Have 2 goodmans now equal to carrier model but much cheaper I bought online and had a friend install for $750. If you buy online you have to find someone to put it in for you. Companies want to sell you the replacement for large markup price but you get warranty. Warranty is void unless Installed and purchased by a contractor. I purchased last year a 4 ton goodman for $2100 installed by a contractor but I called a lot of contractors and found one that wanted to make money even a little plus they wanted to sell solar which I did not buy I got a Rare good deal. I did A/C repair for a living... » Read More I Have 2 goodmans now equal to carrier model but much cheaper I bought online and had a friend install for $750. If you buy online you have to find someone to put it in for you. Companies want to sell you the replacement for large markup price but you get warranty. Warranty is void unless Installed and purchased by a contractor. I purchased last year a 4 ton goodman for $2100 installed by a contractor but I called a lot of contractors and found one that wanted to make money even a little plus they wanted to sell solar which I did not buy I got a Rare good deal. I did A/C repair for a living so I know the game , good luck.. « Show Less
2261590
yes and no - there's no guarantee since Pioneer says they won't honor on-line sales. You can purchase a warrantee from an independent retailer but they are expensive. I've owned Pioneer products for many years and never had a problem. If you buy, register with Pioneer; some say they will honor.
936989
I called GreenWorks and they indicated as long as I had the receipt for the product they wuld honor their warranty. I specifically asked about purchasing from amazon.com and the representative said there would be no problem as long as I had the receipt. She suggested I print the receipt out. Hope this helps. This is a great unit, I wish I had bought one years ago!
245262
I bought mine on-line and it was delivered with a warranty card to fill out and return. Because this is a great product, I have not had to contact the manufacturer to determine if the warranty is void because I bought it on-line. Why would they include a warranty card if they did not intend to honor it?
1413823
I called and spoke to someone on the phone and they told me it has to be an Amazon purchase, however someone else asked this same question and there was a bit of discussion on the topic. I decided to buy the warranty here on Amazon and just give it a shot. They did accept my registration and my receipt from a product purchased somewhere else. I sent them a copy of my receipt as part of the registration and then called to confirm that everything was good to go. Personally, I'd much rather buy electronics here from Amazon whenever possible. The only reason I didn't buy my computer from Amazon was because they couldn't match the student discount I got elsewhere.
1335338
So I was about to buy this laptop, but I'm going to wait to see what happens. Could you guys tell me if this happened mainly because they were moving locations ( no fax at that location as Schwartz said), or because they are simply not giving warranties. I highly doubt that they won't offer a warranty for the laptops, but I just want to be sure.
257139
I bought the warranties having just 'lost' two computers that weren't under warranty and the parts to fix them were no longer available. I bought them simply for the replacement value. I can't speak about Smart Guard because I don't remember what their warranty did and did not cover, but extended warranties are generally a poor investment. They know how long the product will last and their warranty periods take that into account. I understand you also have to fight them; they accuse claimants of mis-use, etc. I find it telling that you can't read Smart Guard's waranty prior to buying it, and after purchasing, it takes a while to get via the 'Net, giving you little time to 'return it'.
1646146
NOTE: THEY DO NOT HONOR THEIR WARRANTY. MY HOSE STARTED LEAKING DAYS AFTER I PURCHASED IT AND THEY SAID THEY DON'T HONOR THEIR WARRANTY IF YOU PURCHASE FROM AMAZON, WHICH IS ILLEGAL.I apologize for the CAPS, but I want everyone to see this before they buy.
729915
Thank you, Herbert for the thorough explaination. I've been wondering for quite some time now what the true implications of the phrase meant. I pretty much assumed it was similar to what you stated, but I'm glad you added the caveats. I suppose some dealers can be less ethical than others. Other than their advertised descriptions, I put a good deal of faith in Amazon & their customer reviews to help me make buying decisions. Bottom line: buy from a reputable & authorized dealer and make certain the warranty info is exactly as claimed.
1882791
You would need to contact Smart Guard to get an answer to your question. Sorry I am not an expert on warranties. Only Smart Guard could tell you what they cover. I don't understand why Amazon sent me an email asking me to answer this question. I am just a consumer like yourself. Hope you get an answer to your question.
909924
Cardo Systems will only honor the warranty if the units are sold by their 'authorized' retailers - you can find the list on their website. I had a unit fail, contacted Cardo Systems and was told my unit wasn't covered. Amazon, on the other hand, took back the units and provided a full refund.
239603
I've never bought an extended warranty. If the product is that bad, extended warranties would either be very expensive, or not available ... they are NOT going to lose money on them. Figuring the store selling the warranty takes its 50 percent cut, then that leaves only 50 percent for the warranty company (either a 3rd party or the manufacturer) ... and again, they wouldn't do it if they lost money. If you're worried and need the extension to sleep at night, fine. But the companies are betting that they will pay out less in claims than they take in through warranty sales ... and they have their own research to back up their business plan. Certainly some products might prove a good deal to have that extension, but which ones? You'd have to buy a warranty on every product you buy ... and you would most definitely lose out overall. In my case, from cars to VCRs, I would never have made out with an extended warranty. And remember, many credit card companies already double the warranty anyway.
189941
Apparently the warranty is void if purchased online. It's been a great unit so far but that is the goofiest addendum to a purchase as I have ever made. Big bright tags state this fact when you get the box; inside and out as I recall.
155874
Hi Arthur!Yes, hard to believe companies still do this, but we DO honor our warranty should the product fail to charge, for LIFE. Let me know if I can be of more help here: http://www.amazon.com/gp/help/contact-seller/contact-seller.html/ref=aag_m_fi?ie=UTF8&asin;=&isCBA;=&isPopup;=&marketplaceID;=ATVPDKIKX0DER&orderID;=&sellerID;=AP0GL3AYI3XW1Have a good day!Maureen / The Friendly Swede
1911845
Ricky, My belief is that if you are the primary (first) purchaser then yes, Canon will honor the warranty. However many of the units offered have been purchased and after using Canon's $200 rebate relisted for sale. It appears that dealers are selling the printer without the rebate (which typically means the UPC bar code has been removed from the carton). This is how I purchased my Pixma (i.e. "2nd hand") cheap (~$200) and I've had no trouble with it. I feel its worth the risk.If you're deeply concerned about the warranty you should call the seller first. Alternatively you could purchase an extended warranty through Amazon. Ricky, My belief is that if you are the primary (first) purchaser then yes, Canon will honor the warranty. However many of the units offered have been purchased and after using Canon's $200 rebate relisted for sale. It appears that dealers are selling the printer without the rebate (which typically means the UPC bar code has been removed from the carton). This is how I purchased my Pixma (i.e. "2nd hand") cheap (~$200) and I've had no trouble with it. I feel its worth the risk.If you're deeply concerned about the warranty you should call the seller first. Alternatively... » Read More Ricky, My belief is that if you are the primary (first) purchaser then yes, Canon will honor the warranty. However many of the units offered have been purchased and after using Canon's $200 rebate relisted for sale. It appears that dealers are selling the printer without the rebate (which typically means the UPC bar code has been removed from the carton). This is how I purchased my Pixma (i.e. "2nd hand") cheap (~$200) and I've had no trouble with it. I feel its worth the risk.If you're deeply concerned about the warranty you should call the seller first. Alternatively you could purchase an extended warranty through Amazon. « Show Less