Has anyone received this product, and the sound does not work? we have the 5c and no sound works. the music, the keys, the loud speaker. nothing.
1987465
Hello!!! I have bought two of them for my friends... they are working OK. Bye!!
1987466
We have two Iphone 5C, one bought from Apple Store, and another bought from a private dealer searched from Amazon, both are ok! I have heard that some old models could have sound problems, but never on 5C. Hope you could figure the problem out, and solve it!
1052635
Yes. It's awful. Hope you still have your receipt, would recommend taking it back. Sound quality is bad, the device's software is very poorly designed.
690028
I would contact the manufacturer. From what I've read, the 5C is a little thicker and has slightly different button placements, and I'd wager that would likely be problematic.
70194
I just bought this for my 13 year old daughter and can't get it to play her iPhone 4. Is there a trick to it? When the iPhone is plugged in I can see that it is charging but there's no sound at all.
478435
Have you pressed the pair button on the speaker? My grandson has an Iphone and the same speaker and it works perfectly. In fact that is why I bought this one.
190105
Ann,I had trouble getting music to download but handed it to my granddaughter and she did. I can tell you there is a delay when you press the center button to turn it on and the first time I had to play with the volume. I love mine. Hope you get it to work because I love mine for swimming! Good luck.
219598
Kim, I still have the one that I purchased. Once I took it out the package, and tried it for my iPhone 5 I was appalled that I had paid money for that thing. I still have the purple egg and it's still in the same package. It looks and feels like a big eraser and it does nothing in terms of sound other than making the audio sound blurred and muffled. It's AWFUL!!!
717358
Oh as a follow up to my response a sec ago about how lousy this device is I just wanted to let you know I have an Iphone 5s as well, so it is definitely not the phone because that is brand new. It is ABSOLUTELY this earbud!
1982732
I don't have the manual that came with the headphones and I have tried everything listed on this page to get it to pair with my iPhone 5. It worked for a few months and now will just not pair. Please post the manual somewhere so I can be sure I have tried everything before I give up and get angry.
2186194
I'm curious about types as well, I have an iPhone 4 and this looks like a good product. The negative reviews sound like people that are just mad in general and I'm looking for a good speaker that can work with my current phone.
1858089
Woah, still orange? I wanna say that at one point, I had the same issue but I'm preeetty sure that it went away and eventually turned green (I haven't charged it in like 2 weeks). Currently, I'm in the process of returning the IPOD cuz of some other non-light related reason, but the gentlemen with Underwater Audio has been doing everything I would want as a consumer. I feel confident about my soon to be initiated process of sending the iPod back and receiving a new one.Is your light still staying orange?
834528
I buy the ihome speaker system but this never works. I wrote my claim to amazon but never received response. I dont recommend buy this product very bad desicion. Sorry I dont know if your iphone 5 works in these speakers.
1834210
Ours stopped working correctly in the first month we had it. My son uses it as speakers only...turns up volume through his ipod.
1249504
It worked w/ my 5 for about a month and then I started getting that message and it stopped working. I'd say send it back
372498
I hear about a quarter of the buyers had this problem. contact the company, in all the cases (that I have Heard this happening) the customers were offored a free replacement. I believe the issue is caused buy receiving a iPhone 5s case instead of a 5c case
690087
Mine worked very intermittently. I was able to get music to come out of it, but not very reliably. Try moving it around. You could also check if there's an update for the firmware for your access point.I ended up sending mine back because the music was constantly pausing.
960266
So, what is your question? Why is there no sound? Could be many things. I know that my cable came broken and that I had to keep the cable still to prevent it from losing connection. Have you made sure that the cable is the problem (i.e. trying the cable on another device to see if it transfers sound)?