How do you get this mouse to work. Installed batteries, turned on pluged in the dongle. The red light comes on then goes off a couple of seconds later
1973317
Did you attach the small USB to the computer? It is in the battery compartment as well.
1973318
Went to the store where they showed me the wireless USB adapter in battery compartment. Good luck
1973319
I think you have a dud---DOA. Mine worked as a "plug and play." Sorry I can not be more helpful.
177888
No. Nothing is working at all.. When i plugged mouse before(when it worked) i had been seeing a lights on a mouse and hearing the sound after plugging in. Now I hear nothing, I see nothing.. Mouse is completelly not working... And the main fact is that it happened with no reason in the middle of the game.. I did not crash it. I used it carefully because it costs fortune..
412761
This mouse makes use of the standard USB mouse drivers included in Windows and requires no additional driver. It should be recognized as soon as you plug it in. If it isn't, you almost certainly have a defective device. Did the laser light ever come on? If not, you DEFINITELY have a bad mouse...
1300612
Well the mouse turns of every five minutes of being idle. Just click the mouse to turn it on if it doesnt work. Try putting new batteries in or cleaning of the bottom of the mouse where the light is
1689270
Is the battery in right--- Is the dongle in? A red light should show on the bottom when it is on. Mine stopped working a couple of times, but I don't think it is worth the hassle of sending it back for what it cost me.
2148422
How did you get it to register? I tried leaving it plugged in to my pc to see if it would just get the bluetooth signal...and i tried plugging in the dongle into the PS3. It just keeps scanning. Im using the Dinovo Edge and MX Revolution. It doesnt see either. I checked the updated on the PS3 and it says I have the latest version.
1596391
Yes, you should see the red light when you press a button. It took me a bit of tinkering with it, I had the same issue. It's pretty cheap, I just kept messing with it. Remove batteries put em back in, slap it around a little. I also could only get it to work in just one of my USB ports. Sorry couldn't be more help.
757254
There should be a usb plug-in attachment in the mouse itself. Disengage it and inset it into a usb receptacle in the computer. This should take care of your problem.
1937500
sorry to hear that you have had a problem with your wireless mouse. i have had no problem at all so far. the only thing i had to do, and i have had mine for quite some time now, is to replace the batteries.
1171781
This is probably 1 of 2 issues, either you arent plugging it in all the way and its losing connection, or your usb port is going bad/isnt up to date/is conflicting. I have win 8 64 bit and only the laser sensei fnatic installed for mice and all system drivers up to date, and it works flawlessly on a usb 3.0 port.
1455316
Inside the mouse battery compartment is a small wireless receiver that needs to be plugged into the computer's USB port. They seem to have left this important info out of the instructions, but once you do that and put in the batteries, it should work fine (the mouse has an on-off switch on the bottom also).
1944051
Dear Kornelia, the mouse came with an USB Bluetooth adapter. Connect it to your computer, after recognition, look down your mouse and will find the ON/OFF switch. Turn it ON. If you can't see the red light then charge the mouse'a battery with the USB cable, the connector is on the front side of the mouse. If all above was meet, then your computer should've recognize your new mouse. Enjoy it as me.
607504
I don't think I got specific instructions with my mouse either, I do not know of a manual for the product. I have found that if the mouse does not seem to be working properly, you have to plug the USB directly to the computer, and not through a USB extension of any kind. Mine would not work, but when I plugged it straight into the computer it worked fine. Do you have a specific question about how to do something? Maybe I can help.
1290500
I am not sure if you know it came without a battery so you will need a battery for it. As soon as I inserted the battery and connected the usb connector (which is attached to the mouse) to my pc, it took about 5min to complete synchronization and begun working. For mine, I noticed the blue light after i inserted the battery as a confirmation of power. Good luck
1357369
I just plugged it in and it worked! Did you put in new batteries? Both the mouse and keyboard need batteries.
1758752
The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but usually, you get what you pay for. :/ The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but... » Read More The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but usually, you get what you pay for. :/ « Show Less
404872
First try unplugging and plugging it back in. If that doesn't work, look at the bottom and see if the laser is on. If it isnt, the laser could be dead. You could try reinstalling the mouse drivers.If all of that fails, i recommend getting a new mouse. Go for the $20-$50 logitech mice. Much better quality and never break.