Can a replacement for the ceramic pot be ordered? I've had my pot for a year and it has small crack marks and stains that can't be scrubbed off.
2007488
I don't know for sure but I have never heard or seen anyone selling the ceramic pot separately. I know I don't sell them separately.
2007489
My ceramic pot has the same small cracks and they don"t seem to affect the way it cooks. Try using a small amount of bleach and water mix on the stains.
1558129
It might NEVER need replacement, the activated charcoal clumps uo after a year or so. Simply rinse the ceramic off with water and a Scotch-Brite Sponge or a soft brush, then shake up the charcoal. Gravity Fed, it produces about 1/2 gal of purified water per hour. I bought two for a larger qty. ' Tried the pressure system with not much luck. BUT thiss is a great product buy it.
576743
My best suggestion is to contact the company directly at www.algreenproducts.com If they can't help, perhaps you could fabricate a replacement using something like a cut-down paint stirring stick.
396739
I have one Le Creuset that's about 15 years old. And that one is stained. But my new one seems to have a different finish. So far it has not stained, even with the things I've cooked in it that should have done so. I suspect that they've upgraded or otherwise changed the finish, as it seems to be more slippery for lack of a better word.
303398
the long answer: the paint has chipped already. i use dobie sponges. idk if that's what's causing it. or if it's just an indication of the quality of the pots and pans. but for $60 bucks i can't complain. the short answer: i haven't tried it and i wouldn't recommend it.
1450715
I have to agree with the two previous answers and have always washed the pot by hand. This is due to the size and I also like to wash and dry the pot so it comes out looking like new. We do not put any good stainless cookware, knives or other expensive items in the dishwasher. I believe you will extend the life and looks of this pot by hand washing. Good luck with your choice.
2239416
I'm sorry you are having such a hard time with your cookware. If you purchased this second set thru QVC, they may take it back,although I don't know how long ago you made your purchase or perhaps it's just this one particular piece and lid that you can have replaced, I would contact QVC since you bought the cookware through them. I personally have not had any issues at all with my cookware, I have been delighted since I took them out of the box. I hope you can get your situation resolved! Lori
1449680
The coating typically doesn't chip off. You do want to make sure you are only using plastic or wooden utencils with the pots and pans as metal will cause damage. If you have been caring for the pots and pans properly and did not use metal, you can exchange under warranty any pots or pans that are having an issue. Please reach our customer service at 800) 481-6087
1348455
No there is a special coating on the ceramic on the cook side of the pan. It has failed us already in not even a year of ownership. Do not buy.
2000175
I have a Krups which is about one year old and the pot broke. I ordered a replacement pot and a permanent filter. Krups doesn't have eitherand there are no suitable replacement, so now I have a one year old useless Krups.
343966
The best place to order a replacement is www.sausagemaker.com, Toll Free: 1-888-490-8525. Order their catalogue and see what you would like. Another thing you may want to do, is go to a local ceramic place that throws pots and has stoneware clay. They could "build" another one for you that fits, fire it, and it would work fine. Some colleges have Ceramics in their Art Department. This could be another way. Or you could advertise in a local paper for a ceramist and see if he or she would be willing to make you a new lid. It shouldn't cost an arm and a leg. Good luck. Just don't give up. The best place to order a replacement is www.sausagemaker.com, Toll Free: 1-888-490-8525. Order their catalogue and see what you would like. Another thing you may want to do, is go to a local ceramic place that throws pots and has stoneware clay. They could "build" another one for you that fits, fire it, and it would work fine. Some colleges have Ceramics in their Art Department. This could be another way. Or you could advertise in a local paper for a ceramist and see if he or she would be willing to make you a new lid. It shouldn't cost an arm and a leg. Good luck. Just don't... » Read More The best place to order a replacement is www.sausagemaker.com, Toll Free: 1-888-490-8525. Order their catalogue and see what you would like. Another thing you may want to do, is go to a local ceramic place that throws pots and has stoneware clay. They could "build" another one for you that fits, fire it, and it would work fine. Some colleges have Ceramics in their Art Department. This could be another way. Or you could advertise in a local paper for a ceramist and see if he or she would be willing to make you a new lid. It shouldn't cost an arm and a leg. Good luck. Just don't give up. « Show Less
667783
many including myself have found the inner pot to quickly (in some months) get fine bubbles, blister widely and possibly peel into the food. a replacement is about the cost of a new cooker and nothing is interchangeable if not still made. I never used any metal or scratchy cleaner but I saw how my family ruined pots with them. the damage is different, scratches and fleck, not the spontaneous blistering for following all the instructions.
249920
I'm surprised to hear yours stains. We've cooked everything in ours and it has absolutely no staining or apparent wear. Maybe you got a defective item?
2031565
I had not problem with cleaning it just stop perking after 4 month and I only use it once a day I mad that I had to order another kind because I wanted red coffee pot
168945
I would contact Le Creuset directly. They are pretty good with replacement and warranty items.
1859306
the ceramic on ours did not peel but scratches badly-even when washed with a smooth cloth. The instructions state to wash stains with baking powder and that scratches the ceramic so I would'nt recommend it.
2002322
I have had 3 of this same model pot because I love it but have the same problem. HB has been very quick to replace the pot but so far I have found NO solution to the problem. I have to keep a small sponge in the overflow area and change it daily. Seems HB could find a solution.