Anyone else having trouble with this player? When I try to stream Netflix, I repeatedly get an error that says "No Network detected" I returned one to Amazon for the same reason but the new one does the same things Any answers??
1990713
I know how irritating it can get when you get a lemon, this will happen with most any brand of dvd. Samsung is the best in my book. I may only be saying this because I have not had any problems with my unit. "Yet" Have you called the store or on line dealler? Have you ask to speak to the No Customer Satisfaction Office? If you put it on a credit card, have you called your card carrier? Have you called the tv station news? There is a saying you are sure to miss 100% of the time for every shot you don't take. Good luck.
1093392
Yes, I have this problem with mine. I contacted Samsung Help and the response was - unplug the bluray and plug it back in and then it works, that is until you power it down and then it happens all over again. I am constantly unplugging it and plugging it back in to get the connectivity back with Netflix, like you, no problem with Pandora. I made another call to the Samsung 800 number and I explained the problem and the answer was....it shouldn't do that...the end result was that I got no help and all I got was a transaction number and never contacted back. Not happy at all with customer service. I'm probably going to go to where I purchased it to question this issue and if not resolved return it. This system cost too much money to have to keep unplugging and plugging back in to make a connection.
512320
I have the same issue. Same movie, same player. I have netflix'd this movie twice thinking that it may be a bad disc, but both did exactly the same thing you describe. I guess I cant watch it. :-(
1184868
Jim, could you send me a link to where you read this information? I checked Sony's website and could not find anything mentioning netflix streaming on this device. Thanks -
1696316
I have a cable modem and I occasionally have quality problems. I haven't figured out yet if the trouble is with my network, the player or Netflix. Sometimes I'll get a message saying that the connection is too poor to even connect, so I click OK, reconnect, and generally it loads at high quality. Or sometimes it will load at medium quality so I'll stop the playback so it will load again. More often than not it loads the second time at high quality. It's kind of quirky.I can't answer your question, but thought I'd share my experience. Oh, and I have a 46" Samsung tv.
1418503
I'm glad you warned me. I notice there are firmware upgrades on their site. But why would I have to upgrade a brand new player? One of them said it was necessary to listen to audible books? I hope not. I may very well get back to you with questions. Thank you again!
1042629
1. Yes, i have connected a cat 5 cable from my wireless router to my sony player and am able to surf the internet.2. yes, it came pre~installed and was able to sign up but do not really use the service my self. even though I was successful in downloading a free movie. I really do not subscribe to netflix,I do not see any reason why it should not work if amazon video did. Crackle worked fine for me. Hulu is a subscription service like netflix and unfortunately I do not have any intention of paying for these services.
2279946
I have had no problem with my netflix DVD rentals, Blu-ray or SD. I hooked up the Ethernet before using the player. Upon powering up for the first time, the player was connected to the network instantly and began updating with no intervention on my part. I wouldn't be concerned about the method of update. The biggest concern would be that the player recognizes the file and won't allow you to reinstall it. In other words, it will state that "no update is available." My hunch is that the network settings must be manually entered in the player when you connect an Etherrnet cable after the player's 'update" has already been completed. I would try manually setting up the network before redoing the update. If the automatice detection settings work, it 's much easier. Here's how. Power up your 2500. Pull out any disc that may be in it. You will need to get into 2500's Setup menu and then Network setup. The easiest approach, set DHCP to the "On" setting and DNS to "Automatic". If these settings are already chosen, then you will need to get some numbers from your Network software on your computer and manually enter them. If not, go back to the main menu, select "A" and try using netflix. I doubt the player needs to be powered down and restarted. Assuming netflix streaming does not work with the automatic settings - go to your computer. Using your networking software, find the following numbers: IP address, Subnet Mask, Gateway, and Primary DNS. You will have to get these numbers and manually enter one or all of them. If you just absolutely can't find the numbers or get them to work, then I would try redoing the update and possibly contacting Samsung for support.
1836944
Try updating to the latest firmware first. Mine never buffers that I have noticed and I am able to watch netflix in super hd through a blu ray player. I have Cox cable.
337790
I have found that Netflix playback problems/buffering are related to network loading. It's *not* the player. I have very fast broadband so I may be seeing fewer buffering issues than other folks, but during the day, when fewer people are using Comcast because they are at work, this player streams Netflix at full HD pretty much 100% of the time for me.
593304
For clarification, are you saying it's happening with both streaming (ie. Netflix) as well as Blu-Ray discs? If it's just streaming, the other reponses are correct. If it's also happening with discs, you have a hardware issue or possibly a firmware issue. check with Samsung; I find their Support very accommodating even if the item is out of warranty. Good luck.
559006
Okay, I know it sounds crazy, but this is what worked for me on my Panasonic Blu-Ray player. Maybe it'll work on a TV too. I was having the same problem. All of a sudden, Netflix stopped working after months of wonderful streaming. Nothing would work. The I found this somewhere online - you need to deactivate your netflix account on the blu-ray player. To get to this option: after you get your error message, instead of "try again" or "back" do this: on your remote hit: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up. I kid you not. It takes you to the deactivate screen. Hit deactivate. You might have to do it once or twice (I had to do it twice). Then I was prompted to re-login to my Netflix account, and then it worked again! I know it sounds ridiculous, but apparently the programmers at Netflix have a sense of humor...
1631859
i am having the same issue as everyone. sound but no video. worked all morning to try and fix and it was a wasted time because still not working. kurio wont even help you since the app comes from 3rd party store. netflix tried really really really hard for a long time to help me, but in the end, the kurio seem to just NOT support the video play of netflix, i am SO SO SO mad and extremely disappointed >:(
1875843
I have also been having problems with my roku player. My boyfriend got it for me for christmas and it constantly cuts off my shows. I have tried restarting it and my network with no success. I have had this issue with Netflix, and crackle. My Netflix on my computer and my phone works fine wirelessly but the roku acts up all the time. I can't remember the last time I watched a show or movie for more than 10 minutes before I was kicked off back to my menu screen. I will try plugging in the ethernet directly and see if that works, but I am very disappointed and I feel chagrined for my boyfriend that this Christmas gift is essentially kaput! Any other ideas please let me know! I have also been having problems with my roku player. My boyfriend got it for me for christmas and it constantly cuts off my shows. I have tried restarting it and my network with no success. I have had this issue with Netflix, and crackle. My Netflix on my computer and my phone works fine wirelessly but the roku acts up all the time. I can't remember the last time I watched a show or movie for more than 10 minutes before I was kicked off back to my menu screen. I will try plugging in the ethernet directly and see if that works, but I am very disappointed and I feel chagrined for my... » Read More I have also been having problems with my roku player. My boyfriend got it for me for christmas and it constantly cuts off my shows. I have tried restarting it and my network with no success. I have had this issue with Netflix, and crackle. My Netflix on my computer and my phone works fine wirelessly but the roku acts up all the time. I can't remember the last time I watched a show or movie for more than 10 minutes before I was kicked off back to my menu screen. I will try plugging in the ethernet directly and see if that works, but I am very disappointed and I feel chagrined for my boyfriend that this Christmas gift is essentially kaput! Any other ideas please let me know! « Show Less
1795827
I am having the same problem as mentioned above. For some reason, Netflix movies (Universal) are not playing and I receive a plain black screen. The numbers say 00:00:00 but play will not function at all. There are no more updates according to the system tools. I am at a complete loss. Streaming works great on my end. I do not have any problems with Netflix stream.
2061926
Thanks AM for your reply!Agree, with all Netflix APP that I have installed, only can see the list of films and my query, but I had been unable to stream nothing and always gets the same error message!!
1918500
Yup....it seems there are problems. My player just stopped playing DVD video discs (ie any non-bluray disc). UGH...very frustrating. I must admit that up until now I've been very pleased with the player. All I can figure is that its one of the latest firmware upgrades. Back to the factory...