the camera is not rotating what the cause
2010624
My PTZ joistick doesnot work too for a camera, RJ45 and RS422 control communication did make connect with Sony SRG-300.
2010625
Also remember to set the DIP switch on the camera to the right control address, and make sure that all RS-485 cabling is A-A and B-B. If these things, and the other folks' input doesn't help, please describe your setup in detail. Good luck.
2010626
check transformer ptz , review joystick settings , not solve , sending the manufacturer
2157682
Not sure if I can help you. I have no such issues with my camera. Did you order the item used? It sounds like it is not functioning correctly.
591452
I would go with the other comment by EDay. I usually have found if my camera is not performing a certain function it is probably a setting has accidently been changed. Sometimes an employee at a local camera shop can help you out-they like to show al they know. Good Luck!
1623882
I think what may help is motion detection. I already asked the tech support guy and he said they are working towards this functionality. I would think it be done soon over the next release or two. So far my camera works great so over all its a good by. good luck ;)
1134254
I had the same problem for a while. it was some sort of "zoom lock". Finaly came on and displayed the warning "Zoom Lock". Eventually had to replace the camera. Sorry if bad news.
1972372
All I can think of is you might need to try "rebooting". There is a tiny hole in the bottom of the camera (inside the place where you would screw in a tripod). Try sticking a paper clip in the tiny hole a push for about 5-10 seconds. Mine has frozen before and that resets it. Do that, then try hooking it back up to your computer.
638080
usually the first few shots are okay, but after that, the camera has a long processing time between shots. there's nothing that can be done about it. it's a memory issue.
1885827
sorry what you mean movement? to which extent?it's heavy camera have some plastic parts, but still strong when i shake it juts move but not noticeable, this i think stabilization sensor but in fact i try this camera it's great i think you should check you warranty maybe you return it or change it
1452104
the only thing I can think of is that one of the camera's don't work. Maybe you can return the unit for another one. good Luck.
934513
The camera is not motion activated. It can be heat sensing or time lapse. One or the other not both.
628940
Try resetting the camera. You might also try connecting the charger cord to see if a charge jolt would make a difference.
1729566
You've got to keep some light off of the screen or possibly tilt the screen and hold the camera higher. This is a normal probelm with most digital LCD or LED screens.
1504922
I don't have that problem. Your camera must have a defect. You should return it if you can.
1591487
I don't know.. You should make a YouTube video asking the photog community on their to help you. I'm sure you'll get someone who knows what's the problem. I'm not their to see what's going on so its hard to assist you with out me seeing what your doing.
456969
I got the same one and it has the same problem it will take still shots but not any video.It might be a big in the software or a wire is loose some where in the camera.
1275990
Unfortunately, camera didn't work properly (from the very beginning). I did not bother to return it, my fault. My only suggestion, if applicable, buy it locally. Good Luck
242178
May need to relocate it to a position where "lines" are not in view of the camera.... Otherwise, lines shouldn't be showing up in screen or recorded video...