the cup that holds the gasket and fastens the hose to the shower head has cracked. does anyone know if the company guarantees or sells this part?
1974087
you can ask to the place where you bought it from, but home depot does have the replacement parts
1974088
I don't know. I do know that its parts eventually break. Usually it's the handle that's first to go. Sometimes the hose. When some part breaks, I normally just buy a new showerhead -- and KEEP all the old parts that still work for future replacement parts.
1974089
I don't know but the same thing happened to mine, ironic you are asking this question
1974090
Yes they have replaced mine three times now. The chrome hose seems to be the ticket so far. There is a phone number that came along with your purchase. They will direct you to where you need to go. They are very prompt with their responses and replacement of your part. It has a one year warranty.
1974091
sorry I don't know, maybe u can buy one by itself at walmart ? just take the head with u to make sure it will fit
1888805
The handle, cracked, and snapped off the basket/filter holder. I called the number listed below, while the customer service was odd (hard to understand and brief, basically they took my info and hung up) but they were nice and helpful. The part is $44 and $6 shipping, we will see how quickly it arrives... while the part is pricey it's better than spending another $200 when it has not been two years since I purchased it and it gets plenty of use.
463353
We have had ours less than a year and I came home from work today to see that my husband had it taken apart. The sprayer is broke....it is plastic and the internal part broke. Now we don't know if we can get a replacement part for it.
603491
Not sure you"ll find a brass replacement for this fitting. It's looks pretty custom. And, on mine, the plastic tip of the hose which connects into the fitting is looking more worn than the fitting itself. Mine's still working fine, but I think it's a losing battle to try to make this unit more than it is -- a cheap shower hose extension -- lucky to get a year+ out of...
921111
Mine cracked and I used duct tape but eventually water got in so I had to replace it. If it's a small crack you could try super glue.
1026133
Not having any problems. Is it new or used? If new, contact company for exchange. If used is it the gasket? Or is there a crack on the outer casing?
478933
I would suggest contacting Orbit customer service 800-488-6156 or www.orbitonline.com. I'm sorry but, i'm not aware of any retailers that sell parts for the sprinkler. Fortunately, ours is still operating good as new (knock on wood)
895110
I am not sure it is sold separately but you can contact thermos directly at 800 831 9242. If you're looking for replacement gasket because of discoloration then just bear in mind that there is no way around it. Why not just buy another unit?
2050877
Mine got cracked at the bottom last night. Even though I don't even remember dropping it... The http://aigehydration.com site is not working. I wonder whther this company still in business.
892938
Oh gosh, sorry, I really don't know if you can buy a part replacement...but it seems very sturdy and I pretty much use it everyday and so far nothing has broken etc. - another customer has helpfully provided an 800 number below so I hope that helps you.
944303
Supposedly the manufacturer will sell individual replacement pieces. At least that's what it says on their website. However, I cannot say for sure if they will since when I had a part break, I emailed them (even offered to pay for the needed part) and they told me I needed to contact Amazon because that was where I originally made the purchase from. When I reached out to Amazon, they said they could either replace the whole thing or refund me what I paid for the product, but nothing to help me with the broken piece in question.
1198754
I have the same broken part but am unable to find a place that sells replacements. I have not contacted the manufacture, but may give that a try.
1323503
I have this shower and have not had any problems. Do you think it's defective? It was so pricey I'd check with Amazon to get another one or call the mfg.
1346093
If necessary, the plastic cup can be purchased separately, as well as the other components of the assembly. Search Racor 320 replacement parts and Parker, the manufacturer, should pop up. That is your link.
1159131
no but mine did leak and I am not happy about it! If you find out how to replace let me know!
715675
Call Aroma thay will mail it to you. I lost the little clear plastic cup that catches the water & I ordered another one from Aroma for about $700 & got it in the mail in 4 days.
1709344
Hello, I haven't had to replace mine yet so no direct experience, but did find this listing on Amazon (not sure if it is your size though).Packing of 3 Gasket for coffee pot "Giannina " 9 and 12 cupsGood luck.JM