"Out of Paper" with paper in the tray: Has anyone else experienced this problem?
477545
Yes, mine will only see the paper if I fill the tray about 1/2 way. Put less paper in each time and you wont have the issue anymore. Too bad too, because it is a great printer otherwise.
263569
No, but you can use letter and legal paper. Just change the paper on the tray.
1623818
Mine did that and I did everything... Finally, I found it was the paper I got on special at Staples.... It was sticking up someway.... I switched to another brand... worked fine...
1157848
making a statement that it may be the reason i am all of a sudden getting fails. advice is always welcome though.i was just going to grab cheap. using a sony dru-840A. a while back it started failing to open the tray.
1762627
I recently used the machine for a month in Paris. Same issue....just remove the tray and set it aside!
367609
There should be white plastic rollers inside, which apply the pressure needed to hold the papers, etc. Mine work great, so perhaps you received a defective item.
367610
Yes, there should be small plastic rods inside the aluminum rail that grip the paper. If yours does not, then I'd return it for replacement or refund.
436992
No, it has never done that and I have run reams of paper through it. Have you run the system utilities programs? That might help. Do you fan your paper before you put it in your paper tray?
2228357
I renege my last post! The ink is inside the paper tray. I will try and delete my previous post...
1311570
Sorry, I can not answer that particular question. The only problem that have had is that it jams up bad if I try to use much less than 25 or 30 sheets of paper in the in tray.
1575540
It might be that the printhead is dirty. I save that blue alignment/cleaning card at the bottom of the stack of photo paper and run it through again (put it back on the bottom, with the printed side down, and it'll run through when you close the paper compartment cover). I also put it back on the bottom if it's going to be a while before I use the printer again.
867147
I gave the printer a good review and I am still happy. I did have a paper jam problem a month ago and there was a piece of torn paper in the back of the paper tray. I would suggest you call the customer service and they will go with you step by step to look for the problem. If nothing is found, they will give you the closest repair shop (Brother pays if under warranty). Hope it works out but maybe you got a lemon.
419104
It does so automatically depending on which paper you choose. Sometimes it gets "stuck" and doesn't change properly or does so improperly. It happened to me once and I googled the error and got instructions on how to fix, if that is what has happened to you.
1623819
We have two of these printers, and have never had this problem. Have you been using the printer for a couple of years and suddenly this is happening? We had an HP printer which developed an issue like this, and the solution involved replacement of a major component (like the fuser, I think.) Definitely not worth it to repair. One thing to try if it is a newer printer is to look around inside carefully for bits of packing material that got overlooked during the set up (or maybe during manufacture). I was looking at the paper feed tray for our old printer a few years ago and noticed a couple pieces of tape which I hadn't removed from the insides but were clearly not meant to be there. We have two of these printers, and have never had this problem. Have you been using the printer for a couple of years and suddenly this is happening? We had an HP printer which developed an issue like this, and the solution involved replacement of a major component (like the fuser, I think.) Definitely not worth it to repair. One thing to try if it is a newer printer is to look around inside carefully for bits of packing material that got overlooked during the set up (or maybe during manufacture). I was looking at the paper feed tray for our old printer a few years ago and noticed a couple... » Read More We have two of these printers, and have never had this problem. Have you been using the printer for a couple of years and suddenly this is happening? We had an HP printer which developed an issue like this, and the solution involved replacement of a major component (like the fuser, I think.) Definitely not worth it to repair. One thing to try if it is a newer printer is to look around inside carefully for bits of packing material that got overlooked during the set up (or maybe during manufacture). I was looking at the paper feed tray for our old printer a few years ago and noticed a couple pieces of tape which I hadn't removed from the insides but were clearly not meant to be there. « Show Less
1771641
I do not remember having this problem. Make sure that it is not warped...and that it will not get stuck. I've not had that problem and I buy the $200 (on sale) Brother MFC-7360N and recycle them once I've used their life up. About 1 to 1.5 years.....ask for a replacement if you are worried and that is why I try to have a couple on the shelf at all times. :)
782845
If your printer will not picking up the paper to print, try a cue tip dipped in alcohol and clean the roller or rollers on the printer. Fan the paper out to keep it from sticking to each other in the tray. I hope this will help you.
795113
Yes.Go to Setup Menu; clk on Preferences, then on the right edge clk on the down arrow once; set the default tray to whichever tray has the "old paper" in it.