I purchased one of these in June of 2013. It now does not work. Is it still under warranty?
2011573
I also thought mine was bad until I discovered I had a bad ground. After purchasing a new zapper and reworking the grounding system I found my old zapper worked just fine. The item is under warranty for 1 year from the date of purchase. I believe you can call 1800-800-1819 for info
2011574
Warranty is one year from date of sale. Check all of your connections, especially the ground rod, and make sure nothing is touching the charge wire, not even a blade of grass as this will groundout the system.
1462793
I'm sorry, I do not know the answer to the question. The one I purchased is working great but not sure of it's warranty.
1598633
It should be still under warranty. Have you called HP? They usually are very good about taking care of warranty issues!
1967291
Should be under warranty.I would suggest going to Amazon for a replacement, assuming it was purchased from Amazon.
1160670
Mine doesn't work at all anymore. It died 1 month after the warranty was up.
1527199
Yes, that's right. Mine worked nicely when I first got it...then it stopped working.
767007
I bought one in 2013 it was a refurbished unit, I had a problem with the control board & they replaced it with a new non refurbished unit
1631634
Sorry to hear this. My problem was that it did not work right out of the box. I returned it and bought a different one. I think the warranty is one year. Hope this helps you.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
1571910
Yes you're right mine too stopped working. I loved it so much when it worked. I will not purchase another one.
1626089
I bought this chair on Feb 2013 and on July it completely stopped working. I read the instructions but nothing worked. I contact the seller but they did not help resolve the problem at all and this chair still under warranty. The chair still dead and I don't know what to do it cost me almost $800.00.
1229634
Mine quit working 11 months after I bought it, I sent them a message about warranty and they never responded. FYI
913938
Mine has been working fine for about a year now. Send it back and I'm certain the new one will work. It sounds like Gregg is a stand up seller and will honor the warranty.
1744515
I purchased on Amazon on December 30,2014. It stopped working in February 2015. I have another one that works fine. Disappointing that it only worked 6 weeks and there was no return.
1818257
Ours is still working. Sorry I can't help you, but you might try checking the reviews to see if someone else had that problem and the responses they got.
1457823
That sucks :( Mine still works a year later. Must have gotten a bad one! I really have no idea if there is a warranty. Sorry!
351849
mine has worked fine for over a year now. HOwever, I purchased one for my son with the same model number and it looks and acts totally different. this unit is 6 months old. It also came with one dead battery. Appears the service charge to resend the unit and or battery was not worth the money so we are dealing with my 2 that work and his one.