Device doesn't detect my pulse, the red light blinks and green stays on, any suggestions?
2009708
Return it, this is known to have tons of problems and no updates. I had the same issues and so have tons of other people.
2098033
Make sure all batterys are new turn red light away from you push scan button slowly u should receive a signal! !!!!!!
1846551
I would send it back. Mine turned on and charged fine. However, sometimes it records and sometimes it does not.
1833205
give it a try, mine has a red button. you can always return the item if it doesn't work.
1411309
My light (green) stay's on when charging. It goes off when complete. Mine only blinks when the battery is low. It sounds as if your battery might be faulty.I never use tech support on anything. They usually know less about their products than we do!
809609
According to my wife, this device works by vibration only. However, there are different 'pulse' patterns you can select. Hope this helps!
1608974
that is exactly what I did as I have different sensors just stop, was not batteries. just check that the sensor works with that watch.
672009
I believe there is a CR2032 battery in the unit that keeps time. Try replacing that.
915784
Jen I assume u downloaded the app. Bring pulse next to phone and turn it on it should sync. Also the people at whithings are great for trouble shooting.
2181132
The same happened with me, try new batteries and the red light will indicate That is on, it's working for me now...
1955641
You need to remove the device from the band and run the heart test with your finger. While doing this it also checks your oxygen levels.
1651125
Make sure your battery is good. Would suggest replacing battery. Make sure connection is good. You should be able to get a beep or something out of it with a good battery.
2028455
I think it tells you if the unit is charged [green light] or not [red] but I can't test mine right now because it is charged.
1977929
Jamie, it is caused by low battery, you need to change the batteries. If it's still blinking with no reason, please tell us.
1276050
I think the only way to know is when the cartridges won't flash. The device will display a different light than usual and will not emit a pulse.
91420
didn't you get them with the bike?there is a white piece of paper with the instructions on it.if you want,I can write them down for you.first you have to put in a 9 volt battery in the little door.the monitor will turn on when the wheel is in motion.or by pressing the button.if there is no signal for 4 min.,the power will turn off automatically.the monitor will keep the values of Time,Distance,Calories,Odometer,andPulse until the values have been cleared or reset.**if you press any key for 2 seconds,all the values will reset to zero,except Odometer Auto scan./reset. Everytime i go on the bike i press the button down,it will first read 5-8's across the board,then turn to 5-0's.keep both your hands around the handle bars on the piece of metal on each bar.if you don't your pulse won't show.i hope I helped you and didn't confuse you instead.it would be easier to show you. To get the instructions,i don't know.i wish I could send you a copy.it is really not difficult.you can contact me again if you need to.
523025
wear it on your arm and hold the silver bezel on the front of the watch. hold it for about 7-10 seconds as the black heart shaped icon blinks on the screen. It will either measure your heart rate or beep that it cannot.