Given the reviews, the device obviously does not work. Why is DeWalt not withdrawing it from the market?
1998134
They have. They decided that they will make it right next time and release it in 2014.
721730
Sadly no. I just have this unit plugged in on a shelf in my garage so portability is not an issue, but if it were, I'd spend the money and get the DeWalt.
864140
My old dewalt charger works fine to charge the replacement battery. I admit I don't use it a ton.I am sorry I cant answer your other question
821282
Sorry, I can't help. Perhaps ask amazon or vender. Or, see if Dewalt brand replacement battery for your model matches the other listed models by this vender. It is an excellent product.
1117661
Mine did not work at all and I was not able to get a refund!Buy it at Lowes if you must.
1299560
The unit is not user serviceable. Don't know how much it would cost to get factory service. Check out service here:http://www.dewalt.com/Find-Service-Center.aspx
369834
I am not sure but dewalt has a new XRP battery that lasts a whole lot longer than my origional 18v. it may be a Li-ion
965159
take the drill to the nearest Dewalt authorized dealer, if drill under warranty, you bay nothing, if not you will pay the repair.
2279017
From the product description on Amazon.com: This DEWALT tool is backed by three-year limited warranty covering any defects due to faulty materials or workmanship (from the date of purchase)
1422678
We had the same problem with this one. Took it in to the local DeWalt dealer 6 months ago who replaced the chuck with a different style one. Haven't had any problems with it since.
1034829
It's because it is a piece of crap. I received mine for Christmas and it never worked. Never heard anything from the seller. Had to go through Amazon to get the money back.
1573340
That depends on when you bought it. I believe Dewalt's warranties are for 3 yrs. Give them a call with your model number, serial number, and date of purchase. They should be able to help and if it's still under warranty they will direct you to the nearest repair facility. Rick
2252665
If you want to be sure call Dewalt. They have a very good customer care department.
443506
Like I said to Lim: Either use a 220 VAC Input to 120 VAC Output, 60-100W Transformer or see if DeWalt offers a 220 VAC charger with the DIN/Euro plug. Euro-market is both rich and huge, so surely DeWalt already does or should. Cheers!
993002
Sorry to be the banter of bad news, but it does sound as though you have a defective unit. The good news is you are still under warranty. Do not waste another minute; call the store where you bought it and have it returned. This device is a no brainer; you plug it up, turn it on and watch it go...the spray should work with ease and percision. Buying defective items does happen in life; sorry you had to experience that. Best wishes with everything.
266868
tony c. all dewalt fac. reconstructe. drills are very clearly marked, with various labels. refur, and a code which identify it as fully reconstructed [dewalt does not repear the problem. they open it and replace the etire iner components. alsow bits are sold separetly [dont recomend dellat bids] unless willing to invest on theyr titanium daimond tip. line. from $22 to $170 per bit.
716620
if it is not in the directions I would advise to contact Dewalt for that information. I don't know it was a gift to my husband and I asked him and he does not know.sorry