Included filters worked fine but filters (#2) that I since purchased burst and ruined coffee. What happened?
1998330
the filters with the flat bottom like the ones made by Melitta and readily available in the grocery store won't work as you found out. We use ones with a pointed bottom made by Hario available through Amazon.
1998331
fold the filters along the crimp(s) which will double the edge. just discovered this trick by reading the box of Melitta filters
1998332
You really need to order the Hario more substantial paper filters for this pour over coffee dripper. This happened to me when I ran out of the filters that come with the cone and used Melitta. This should be stated on the product information before you purchase!
1612441
I really don't know. I bought because the paper filters kept flipping over and letting grounds into my coffee. I have continued to use the paper filters with the basket.
1020439
Hi, assuming the holes on the filters are not obstructed or defective, using coarse ground coffee might work. If the coffee is too finely ground like a powder (like Turkish coffee), it can clog up the holes. Perhaps setting your grinder (or asking your coffee store) to grind your coffee at drip or french press setting will work.
1578388
No filter that I know of. Try running it with vinegar to clear it out as it says in the paperwork that came with the coffee maker.
2257366
Oh my goodness, thank you so much for posting this solution! I have just spent an hour trying to unclog the filters with the cleaning tool and with vinegar, but to no avail. I didn't think it was clogged with coffee grounds since I've only used pods so far, and as far as I know, we don't have hard water. (Plus, we've only been using the machine for 2 weeks.) I was ready to bring it back to the store. It turns out the water tank just wasn't pushed in all the way. Seems to me this simple suggestion should be in the list of troubleshooting tips in the owner's manual, because I have a feeling a number of people are having this problem and attributing it to something more serious. Oh my goodness, thank you so much for posting this solution! I have just spent an hour trying to unclog the filters with the cleaning tool and with vinegar, but to no avail. I didn't think it was clogged with coffee grounds since I've only used pods so far, and as far as I know, we don't have hard water. (Plus, we've only been using the machine for 2 weeks.) I was ready to bring it back to the store. It turns out the water tank just wasn't pushed in all the way. Seems to me this simple suggestion should be in the list of troubleshooting tips in the owner's manual, because I have a feeling a... » Read More Oh my goodness, thank you so much for posting this solution! I have just spent an hour trying to unclog the filters with the cleaning tool and with vinegar, but to no avail. I didn't think it was clogged with coffee grounds since I've only used pods so far, and as far as I know, we don't have hard water. (Plus, we've only been using the machine for 2 weeks.) I was ready to bring it back to the store. It turns out the water tank just wasn't pushed in all the way. Seems to me this simple suggestion should be in the list of troubleshooting tips in the owner's manual, because I have a feeling a number of people are having this problem and attributing it to something more serious. « Show Less
662458
Are you inserting the filter in a plastic filter cup or directly in the machine? We use ours in a filter cup and have never had a problem. They work great with our own ground coffee.
1713048
Mine came with a few filters too. It takes a smaller filter than a normal size coffee pot but you could probably get the bigger ones to work.
1782647
I'm sorry to hear that you had a problem with your carafe. I know they sell these parts on Mr Coffee.com. I would also write to customer service and let them know what happened. Maybe they'll replace it for free. Good luck!
2081988
I use paper filters. You have to be careful the paper doesn't fold over because it doesn't fit perfectly. Other than that, I am very happy with the coffee maker.
1115184
I just use the Mr. Coffee 12 cup basket style filters. I punch a hole in it and push down in the coffee stem. It works wonders.
2172992
I would exchange your coffee maker! The one I have works just fine. In fact, I have to lessen the amount of coffee because it comes out too strong. --- I do use only the filter that comes with the unit.
1471525
I use the regular paper filters, never had a problem (I've never used the permanent kind). The paper filters work great. (the round "Mr Coffee" kind, by the way, not the cone shaped ones)
773996
Unfortunately, I think I do know the source of your problem. In August last year I purchased three filters from a vendor on Amazon. When I received them I noticed a few aspects that were different. The caps were red not blue; the filters were shrink wrapped rather than the usual cardboard container and; there were product information sheets enclosed. I contacted the vendor and he offered to accept the filters in return and refund the purchase. Since he seemed willing to stand behind his product, I kept the filters. About 5 weeks later I needed to replace the filter. When I installed the new one and tried to flush water through it I discovered the same phenomenon that you describing: I believe what both you and I saw is activated charcoal which being released. I would return the filter immediately. I was impressed with the integrity of the vendor that sold me the defective filters (I think the company name was something like Tune to Music). I emailed them immediately after installing the defective filter. He responded immediately by crediting my charge card and saying I did not need to return the filters. He explained that they were purchased from a supplier that for other reasons he was no longer affiliated with. I assumed that he got burned with defective merchandise from that vendor but made good on our transaction! In the past these filters had been in stock at Amazon and I never had a problem with them. When I replaced the defective filters, I again ordered from Amazon and the vendor actually filling the order was AtoZSales. The filters were LG OEM and exactly what I expected!
25477
We had a similiar problem and my husband took the back off and blew the filter out with compressed air-it was all encrusted although we use filtered water but it worked and we are once again using it.
1255918
Good Morning,My name is Mayra Flores, an employee at Rogers Family Coffee Company, the manufacturer for these San Francisco Bay products. In order to be able to answer your question, I would need to know what machine you are using that is causing this issue. Please contact me at mflores@rogersfamilyco.com and reference your original amazon question, so that I can better assist you. Thank you and have a great day!
1737574
I use paper filters with the basket because if you didn't the coffee grounds would pour through with the coffee. I prefer not to drink the grounds! :)
607919
By the way, some folks have mentioned grounds in their coffee. I used to buy the little round percolator filters at Kroger, but haven't seen them in a while, so I just cut little circles out of the basket-type filters I already had, folded them in quarters, snipped a little bitty hole in the point and - voila! Coffee filters that really work!!