Is the water level low for everyone? I'm reading on a few Reviews that its a problem to keep clean.
2005465
Yes the water spot is low but that is most of these dual flush 1.6gpf toilets. It seems to wash away any residue left so I wouldnt worry about it.
2005466
I believe it is low by design. You might have to ask a Toto rep for a definitive answer.The wider bowl narrow to a 4 inch section which is where the water sits. In our toilet, there is no water in the wider bowl; the water begins about 3 inches down into the "tube". That means that anything entering the toilet has to hit the bullseye in the water or risk the possibility of leaving residue as it slides in.
2059011
The answers to your concerns are really good, it might be a bad unit. Like they said, call support line, check the water level. If it buzzes all the time I'd want a new filter. Good Luck
254544
Mine is outside on a boat dock and it is not a problem. In fact today it is being rinsed by a light rain.
1697927
I just bought this unit in December and I have the exact same problem. I love the unit. It is on my bedroom carpet so I am going to try to put a mat underneath it to see if that helps and I will try to change the water level a bit as another person suggested. My guess is that the water sensor works well and the system needs to be level. Someone else told me to put it up at the highest setting and that may help. I really don't want to have to replace it and its too late to return. It really is an awesome unit. Looks great too
187688
A couple of things come to mind. Is the panel dirty and need to be wiped? The pump may be working but the intake could be clogged and needs to be cleaned out? Is the pump submersed fully? I found my pump not working (but I can't see mine) because it was above the water line, adding water solved it.
446565
I have 2 of these. Water is lower in the bowl but ours fills just fine and we have fairly low water pressure.
1294923
Have you tried filling it over the max level? Mine always made some noise, but as long as it was full it was more quiet. I'm sure that you already tried cleaning it and everything else that I would think of... Good luck!
310689
Not to sound like captain obvious or anything but perhaps you are putting in to much water? I would play with the levels a bit. I fill it to just below the line and mine come out great every time. It takes some experimenting but is worth it once you get it down. Good luck
2164390
Check to see if your water level is covering the entire intake pipe. It should be. Also, If you have the skimmer attachment installed, it might be contributing to the problem. I run my filter with it out of the intake line, with better results.
1832472
I think mine's run dry before and still seems to be working this week(first freezes in New Jersey, us)...it seems to keep the water just above freezing so I don't think runs very warm
613006
I don't think you're doing anything wrong. It happened to me too. even if you used the correct amount of water recommended. I don't bother using mine anymore.
584079
Sometimes mine can take up to a few minutes but rarely longer. Is the pump mechanism installed correctly? Is the water level high enough? (Sorry to ask dumb troubleshooting Qs)
1227863
I have never had an issue. I use a little water and no problem. You may have a defective one. I have had mine for almost a year and use it 3 times weekly.
1525445
I am having the same problem with mine. My friend tested it and found it works okay at some water pressures but not others.
1520353
Hey Dennis I have not had this problem however if you are or they are not using the water that is being filtered and stored in the reservoir then they maybe the issue! I have been in the habit of pulling all the filtered water out once a month to ensure water quality! Simply let the faucet run until empty ! By the way if you have a older unit with out the pressure switch for the light that could be the problem they have offered a fix to that problem and is available from ispring! Richard
888378
Are you adding enough water? I find that if I don't add enough water I get no steam otherwise it works great!! I hope I don't offend you but are you pulling the trigger?
2258750
I don't use mine very often, but I've used it a few times at least with no problems. But a couple days ago I used it and I think I've got the same problem you are describing. I could hear that it was not working right and I could see that water was not getting sucked up. I picked up and reseated the water tank assembly. Then it worked fine again. The problem is, I had to do this several times as I cleaned our small living room. I hope this is not going to be a continual problem because the machine is very new and has seen very little use.