Why does this randomly cause my printer to say the cartridges are unrecognized?
1997420
I see this very frequently also. At this point... it probably occurs every 5 to 20 pages which is way too often. I haven't found a solution yet, but you don't have to turn the printer on and off to get past it. You only need to open the lid and close it again (or pull the piece of paper you're using the trick the printer into thinking the lid is closed and reinsert it). This has the advantage of keeping the same print job running (which is non-disruptive if the error shows up between pages versus mid-page).
1997421
Mine does the same thing, usually in the middle of printing a photo or multiple pages. I emailed seller for a replacement chip/circuitry/cartridges. They replied saying to press the reset button (which I've done countless times), then they said it was out of warranty and they don't sell just the circuitry. You have to buy the whole kit.
1997422
Does this often. It's just something you have to deal with. What's even worse is when it dies in the middle of an 8x10. Best thing to do is make sure they are in tight. I am happy with a few failures to save so much on ink. The real reason is the chip set in them. They are making it harder and harder to use none OEM inks.
1997423
There's no free route through the printer. When you pinch a hose the fluid doesn't flow. I agree, the printer company makes money on the overvalued ink replacements and have made the printer so tight and compact, that the tubes have no clear route.
1997424
Yes, I have the same issue and the only way I've found to correct this is to turn my printer off/on. The only thing I can figure is that Printer companies aren't really in the business of selling printers - they make the bulk of their money selling ink. With this in mind, I believe they have installed a subroutine which counts the copies made and when the cartridge should have expired this pop-up appears. I use my printer often making color photo prints and it appears to be on a regular cycle. I've not yet figured out a way to by-pass or disable this. Sorry I can't be more helpful but even with this inconvenience the bulk ink system has saved me a lot of money. Yes, I have the same issue and the only way I've found to correct this is to turn my printer off/on. The only thing I can figure is that Printer companies aren't really in the business of selling printers - they make the bulk of their money selling ink. With this in mind, I believe they have installed a subroutine which counts the copies made and when the cartridge should have expired this pop-up appears. I use my printer often making color photo prints and it appears to be on a regular cycle. I've not yet figured out a way to by-pass or disable this. Sorry I can't be more helpful but even... » Read More Yes, I have the same issue and the only way I've found to correct this is to turn my printer off/on. The only thing I can figure is that Printer companies aren't really in the business of selling printers - they make the bulk of their money selling ink. With this in mind, I believe they have installed a subroutine which counts the copies made and when the cartridge should have expired this pop-up appears. I use my printer often making color photo prints and it appears to be on a regular cycle. I've not yet figured out a way to by-pass or disable this. Sorry I can't be more helpful but even with this inconvenience the bulk ink system has saved me a lot of money. « Show Less
1969998
couple things i would check. first is there ink or such on the pins that read the cartridges, clean with q-tip and isopropyl alcohol. Much worse case, is there a crack on the carriage the printhead sits in or a loose cable to the carriage? or perhaps easiest of all. your cartridges pushed down until they clicked into place?
509696
I have never checked. I have never had a problem with the cartridges I have purchased.
904051
Watch out: Do not buy this cartridge since your printer will not recognize it! It's garbage.
678720
All refilled cartridges don't register because it's refilled. I remove mine, give it a shake and put it back in. It still says it's empty, but it's printing!
912547
You did not provide the printer model. Now, did you try to replace the cartridges with ORIGINAL ones? Even empty ones will do, just to test if they are recognized by the printer. (ONE cartridge will suffice for this test.) If the printer will recognize such a cartridge (even an error msg. will serve as 'Recognize'), you know what I already know: never look at this vendor and his products again...
615134
It sounds to me like you need to contact HP support. I'm assuming you put in a genuine HP cartridge. You didn't say what kind of cartridge.
200990
I've never had a problem with the printer not recognizing the cartridges with these. Make sure you ordered the right cartridge number for your printer and follow the directions for replacing the cartridges. Don't forget to remove the strip that covers a vent hole before removing the hard plastic cover prior to inserting your cartridge. Try again.
1335426
Save yourself further headache and return it and buy new cartridges. Thats what i had to do
1678433
Are you speaking of the ink cartridges or your printing machine don't understand?
849307
My printer has lights above the empty cartridge, if it's new there should be an order listed in your directions. And it should also tell you on the printer, or at least mine does. Are you sure your printer takes a grey cartridge? Not all do.
1351635
What I have done is to take the cartridges out and wipe the bottom. Sometimes I give them a shake. You could even clean the print heads with a clean towel. Or, turn the printer off for a couple of minutes, then back on. If none of these work then the print just doesn't want to recognize the cartridges. Unfortunately, it happens.
1678447
make sure all plastic and wrapping is off each cartridge and if still not recognized then go to settings on ur printer and preform Maintenance, it should clean everything and it will help it read the cartridges.
1641107
My printer is a MFC-4700W but it didn't recognize a color. I removed all cartridges and reinserted and that worked.
1480725
Take out all the cartridges and clean the connectors with alcohol.Turn printer off and on, shake all the cartridges well and insert them. You may need to redo the steps few times before printer recognizes the cartridge again. It even happens with the original cartridge sometimes. On another note Epson printers are the worst. Can't wait to replace mine.
332532
I've not encountered that problem. With each of the cartridges I've installed, I have had to eject it after installing and insert it again for the printer to ask: Did you install a Cyan cartridge? When I press Yes, it then recognizes the cartridge. With Brother brand cartridges it seems the printer recognizes a new cartridge immediately. Not sure if this is the solution to your problem.
944704
Yes. Mine very occasionally fails to recognize the cartridges, but I just push the ink button on the printer, then the white chip reset button on the cartridges, then the ink button again, and it resumes. When I first installed mine, the "ribbon" (ink tubes) would sometimes get caught under the print head as it made its pass, grinding the printer to a halt; I recommend putting something under the arm they supply that elevates it an inch or so. I used some epoxy.