When I received them they were melted and mis-shapen during shipping. I froze them, but they were often to messed up to use. Any better way to buy?
1982048
Had the same problem. Tried ordering in April same result. Seller refunded money the first time but not the next time (different seller). I contacted the manufacturer, who said that they do not recommend ordering them by mail, because they are designed to melt at temps of 80 degrees F and higher.
1982049
You probably could have put them in the refrigerator instead! You could have reshaped before chilling. I would call the manufacturer or the seller and have them replaced. I never had this problem.
1982050
I was told by my physician to keep them refrigerated. I did that and would only take one out to use immediately. With this process, I had no problem whatsoever. I would not freeze these suppositories, but would definitely refrigerate them. In response to any better way to buy, I would say that they're available at drugstores, but cost approximately $4.00 more than the amazon price.
2024965
We get them already dried / how would we know how much they were originally ? You can ask the seller this question, click on the seller and you will find a contact email . and you can also call amazon and ask how to get ahold of this seller. I will say they are a GREAT price, they are about 1/2 of the cost of what I can buy them for locally and they are delicious.
1872364
Depends on the price the Vendors can get them for and be sure to pay attention to shipping cost too. Do your research to see which Vendors have the best rating too.
1736232
I've already opened my box, however mine are currently in poor shape. I'd recommend just buying them, if you wish to spend the money. Like I said, I've had mine for months now.
349506
Mine had only a couple of weeks before expiration, and my use was a month away, so I froze them.Didn't work. They won't mix well.They were also much cheaper at Samsclub.
2156149
I ordered mine in the cooler weather but they arrived in uninsulated packaging so I would say "No" to your question. Mine arrived in great shape but, as I said the weather was cooler when I ordered them.
2156143
I assume so as none of mine have ever been melted when I got them. Shipment was very fast. They are well wrapped in bubble wrap. Hope that helps. I don't think you'd be sorry you ordered them. I'll be ordering again. I ordered the package that had 6 bags in it.
1163966
It arrived in great condition for me, but it was colder when i last ordered. i could imagine that there might be the possibility of melting if shipped in the summer. hope this helps.
2259114
I finally got ahold of someone at Amazon I think through email and they sent me my money back, then I could order a new one, but I passed. I had two broken when they arrived at my house. They do not pack them well at all.
2232915
We bought a couple of these and they came in shattered. We couldn't get a new one because this model is discontinued. We've tried buying from a number of places and they say allow "x# of weeks for shipping" but we end up getting a note from the seller saying it's discontinued. BUT if you're successful in getting one, would love to know!
1261867
We found if you let them cool off a little after shipping, you can work the.dents out. Also if they arrive without dents, don't handle them until cooled. We bought several & realized the issues w/ the plastic. Absolutely love them though.
1500146
The package I got was broken up chunks. I assumed that's the way they were supposed to be. They were still tasty, but lighter flakes would be nice!
78513
I got mine broken in shipment and never reordered. They are not packaged well so beware!
563437
It has been a while since I ordered them; but as I recall that would be about right. The company I ordered them from made a mistake but fixed it FAST and they were very cooperative. Have fun with them!
1761209
The company is wonderful about product replacement, from personal experience. They are shipped cold in a Styrofoam container very secure. They should be fine. Use them immediately. Good luck. They will work. Might need two applications
1212460
Yes, unopened is absolutely the best way because they don't last super long otherwise (ask me how I know). I am almost 100% sure they do not have to be refrigerated while still unopened.
1898920
If the box just looks like it was crushed it's probably ok because they should be in plastic, if that's torn I'd send back. We put ours in a ziplock bag. Hope this helps.