why is it not receiving ac power?
2001558
Not sure, but prior comment makes sense. The A/C adapter converts the 120 volts a/c to 24 Volts D/C with a small amp of 1.8. Amp isn't important as the unit will draw what it needs. The 24 Volts is the important one. If you have a volt meter check the output at the Easyshare Printer to see if power is getting to it. If not it's probably the voltage converter and I don't what's in there for the change and reduction. If there is power on the plug at the Easyshare printer then there is something wrong internally in the Easyshare and it could be one of 50 things in there. Easier to try and find one on Ebay or some other source if so. Not sure, but prior comment makes sense. The A/C adapter converts the 120 volts a/c to 24 Volts D/C with a small amp of 1.8. Amp isn't important as the unit will draw what it needs. The 24 Volts is the important one. If you have a volt meter check the output at the Easyshare Printer to see if power is getting to it. If not it's probably the voltage converter and I don't what's in there for the change and reduction. If there is power on the plug at the Easyshare printer then there is something wrong internally in the Easyshare and it could be one of 50 things in there. Easier to try and find... » Read More Not sure, but prior comment makes sense. The A/C adapter converts the 120 volts a/c to 24 Volts D/C with a small amp of 1.8. Amp isn't important as the unit will draw what it needs. The 24 Volts is the important one. If you have a volt meter check the output at the Easyshare Printer to see if power is getting to it. If not it's probably the voltage converter and I don't what's in there for the change and reduction. If there is power on the plug at the Easyshare printer then there is something wrong internally in the Easyshare and it could be one of 50 things in there. Easier to try and find one on Ebay or some other source if so. « Show Less
2001559
Check the a/c unit, when the cables get bent or crimped, items tend not to turn on or off. If you can, flex the cable while plugged in, find the 'sweet spot' and tape a Popsicle stick to the cable (or anything else that keeps it in the correct position to work. IF the pwer supply is dead, read the back and see what amp/volts it has and use a substitute that matches. Worst case scenario search on amazon for a new charger. If there are none, let me know what the volts/amps are and I will list the one I removed from my printer and list it, if I still have it. I have 2 medium sized tubs of just power supplies from stuff that died. : )
2001560
Check the a/c unit, when the cables get bent or crimped, items tend not to turn on or off.If you can, flex the cable while plugged in, find the 'sweet spot' and tape a Popsicle stick to the cable (or anything else that keeps it in the correct position to work. IF the pwer supply is dead, read the back and see what amp/volts it has and use a substitute that matches. Worst case scenario search on amazon for a new charger. If there are none, let me know what the volts/amps are and I will list the one I removed from my printer and list it, if I still have it. I have 2 medium sized tubs of just power supplies from stuff that died. : ) Check the a/c unit, when the cables get bent or crimped, items tend not to turn on or off.If you can, flex the cable while plugged in, find the 'sweet spot' and tape a Popsicle stick to the cable (or anything else that keeps it in the correct position to work. IF the pwer supply is dead, read the back and see what amp/volts it has and use a substitute that matches. Worst case scenario search on amazon for a new charger. If there are none, let me know what the volts/amps are and I will list the one I removed from my printer and list it, if I still have it. I have 2 medium sized tubs of... » Read More Check the a/c unit, when the cables get bent or crimped, items tend not to turn on or off.If you can, flex the cable while plugged in, find the 'sweet spot' and tape a Popsicle stick to the cable (or anything else that keeps it in the correct position to work. IF the pwer supply is dead, read the back and see what amp/volts it has and use a substitute that matches. Worst case scenario search on amazon for a new charger. If there are none, let me know what the volts/amps are and I will list the one I removed from my printer and list it, if I still have it. I have 2 medium sized tubs of just power supplies from stuff that died. : ) « Show Less
1484606
I've had issues with the AC plug into the back of the unit. Try moving it around. I got it to eventually work. Happens time to time maybe a new AC adapter too?
841760
My hub came with the AC adapter that I need to just plug into a standard AC outlet. If your came without the adapter I would contact the vendor addressing the problem.
274099
Not sure of your question, but the PSU is expecting ~110V AC (so an american wall socket)
2028218
I believe mine came with an AC Adaptor. I don't USB would be enough even if it was an option.
1347359
It needs an AC adapter at all times. They are currently working on a battery module, though.
750863
Oh no! It doesn't have an AC outlet. This is just a backup power for cellphones, mp3 players and others of that ilk. I hope I've answered your question.
286890
It looks as though you got a device that went through QA only on paper. I personally would take a pic and send it off to the manufacturer.However, if you want to save a lot of time put a continuity test and just use it as it is. It's ac current so it really shouldn't matter.
1406415
There is an AC adapter with the unit. That is the only way I can see to power it.
969061
I have it plugged into AC power. My mother uses it for her TV to amplify DVD's through her headset.
787167
I had the same problem, I had to move it, it was getting AC noise from the wall outlet, make sure all your power cords are away from it. (good luck)
1470188
It doesn't come with an AC power adapter. Instead, it has two USB cables: one to interface with the computer and the other supplies power to the unit.
1872060
If the previous answer does not solve the problem, imo you must return it. But also try something else in the outlet you are using to ensure there is voltage.
1834262
Make sure you're charging it with the ac adapter that came with it. It won't charge thru the mini USB port.
680715
The hub will NOT work with out power. I tried it out with one USB drive and it will not read the drive until AC is added to the unit.
1819356
Mine is connected to my camera and 12 volt battery and all of the power and ac/dc cables are plugged in but it won't work.
172079
Not sure whether you fixed the problem or not. Sorry for the late answer. It might be a bad ac adapter you have or the battery is dead.