I bought this computer for my mother. It worked for a few days and now her monitor isn't working. Is there an issue with compatibility with monitors
1987813
I did not encounter such a problem. The fact that it worked a few days, suggests to me that the problem is unrelated to the CPU or Windows 8. Generally, once the monitor is connected and Windows loads the correct video driver, the monitor works properly. I would shut down the computer, disconnect the monitor, restart the computer without a monitor attached, shut down the computer, reattach the monitor and reboot. If that doesn't solve the problem, perhaps you have another monitor or can borrowing one and attach it. If that monitor works, then it suggests that problem is in the monitor. If the problem persists, my guess is that you have a video card problem or maybe, but less likely, a Windows problem. Good luck.
437340
Make sure you have the USB connected. The monitor should come with a USB cable. You have to plug that USB in for the touch to work. If it still doesn't work, restart your computer. If not after that, you have a defective model. It should be plug and play like you said.
363001
Your video card may not be compatible with three displays. Check the manual of the video card for more information. Also, your monitor has to be able to communicate with the video card. Some older monitors are not capable of this.
1559751
If you can only display on an external monitor, then I'd call it DOA. Send it back for a replacement.Acer or Amazon should have you set. Just make sure you register the Acer on their website if you plan to get a new one from them.
2119613
I don't why amazon still sells this junk. Idid not get the monitor in that was in the instructions.mine did not work either.send it back
1924190
See my review and experience. You may get a good one, or you may get a bad one that craps out (board) within the first month. I would strongly urge you to look elsewhere and spend a couple hundred more on something with 1) more support and 2) better quality. It is a nice monitor when it works though. Keyword: WHEN it works.
2134960
I only used a separate monitor. My unit started beeping for some reason and have not been able to reach this company by phone or online. Seemed like a deal until I ran into a problem. My advice is to maybe pay a little more and find a manufacturer you can contact if you have a question. You may have already found that you can not reach this company if you're asking for assistance through Amazon.
758020
As far as I know, monitors are compatible with ALL computer systems - I've always had a PC not a MAC (I always thought MAC's came as a package deal) but I guess if your monitor "goes" and your "guts" are still working...heck, why not try? I've had great luck with all HP products, great customer support/services.
1100845
Check the connectors on your monitor, you might need to find one with female VGA connector on the other side.
47850
Hard to say from the information you have. Is there any way you can use a different monitor to see if it also shows the symptoms? Or if your goal is to keep the old monitor, is there a different source device you can try?
899764
Have you swapped the wires on the other monitor and the other one works? Then its the monitor itself. If the one that was working doesn't work, then you have a bad connection.
1357024
oh noes... my display just died! this has not been a good machine for me... i got a bad one i guess :(
580122
There is no reason why the monitor will not work. I have a similar configuration with my ViewSonic, that utilizes both a desktop and a Laptop. The desktop is attached using a Docking Device. Both systems are running Windows 8.
115754
I have not had that problem, mine has worked fine but is used for more of a TV, look in the settings, there may be a power setting in the menu on the monitor, otherwise turn off the computer and monitor and make sure the DVI connection is good on both sides and try again.Try a different DVI cable as well, as the other commenter recommended.
1078651
Return it for a new one. The whole point of something like a Chromebox is its simplicity and almost immediate 'on' ability. Unless another computer that you know is OK also does that with that monitor, return the Chromebox.
727675
You need to verify if the laptop Graphics card is a dual DVI input, that is required for this monitor.... you can email the vendor and they will let you know if it is compatible.....
1913582
You have to make sure that you plug the included USB cord from the back of the monitor (right next to the DVI input) into your computer (or a connected hub), just as you would any other USB hub. They certainly should have included this in the instructions!