What's your return policy if we aren't satisfied with the product?
2011963
Due to health reasons, no personal use product is returnable unless defective, and then can only be exchanged for the same. Whether you used the item or not we would have to discard it. Thank you for your understanding and for shopping with DGS Novelties!
2011964
HelloThis item, due to sanitary concerns, once used is not returnable. It is only returnable before it is used. Thx Joe
2011965
We are unable to accept a return if the product has been opened. The packaging and seal has to be intact. Once a product has been opened we consider it used. Due to the nature of the products we sell, we follow these precautionary measures to ensure our customers receive safe and hygienic products. The product is covered under a manufacturer warranty. If you receive the product damaged or defective within the first 30 days from the date of delivery we as the seller can assist you further. If you are past the 30 day grace period you would have to contact the manufacturer directly.
2011966
Due to the nature of this product and for health and sanitary reasons we do not accept returns on this product. Green Web Inc
149978
I returned mine and it was super easy. Just process a return through Amazon. The seller responded quickly and sent me an email with return shipping labels. I did have to pay the postage.
645871
Amazon is usually great with returns...I would ask Amazon and the company too
1072874
Amazon has a great return policy, provided you're within 30 days of purchase. Because you ordered the wrong product, you'll need to pay the return shipping but they'll refund you fully.
1803992
Dear Customers,If you are not happy with the product please contact us first. We can always send you a replacement. Our goal is your 100% satisfaction.We also include free gifts so you can try our other products.Best regards,Green Touch
2030422
I was unable to do it. I contacted the seller immediately and was surprised by the response, "I'm sorry for your experience with that company, I am simply a seller on amazon and do not work for that company. I am happy to assist you in trying to contact them."I contacted him again as soon as possible but was told that I could no longer return it ," I have a 30 day return policy and cannot accept returns if the order is older than 30 days."So much for customer satisfaction. I have never had a seller expect the buyer to contact the manufacturer rather than enable me to return the product immediately for a refund. Hopefully you will have better luck; I am giving mine to a thrift shop. I was unable to do it. I contacted the seller immediately and was surprised by the response, "I'm sorry for your experience with that company, I am simply a seller on amazon and do not work for that company. I am happy to assist you in trying to contact them."I contacted him again as soon as possible but was told that I could no longer return it ," I have a 30 day return policy and cannot accept returns if the order is older than 30 days."So much for customer satisfaction. I have never had a seller expect the buyer to contact the manufacturer rather than... » Read More I was unable to do it. I contacted the seller immediately and was surprised by the response, "I'm sorry for your experience with that company, I am simply a seller on amazon and do not work for that company. I am happy to assist you in trying to contact them."I contacted him again as soon as possible but was told that I could no longer return it ," I have a 30 day return policy and cannot accept returns if the order is older than 30 days."So much for customer satisfaction. I have never had a seller expect the buyer to contact the manufacturer rather than enable me to return the product immediately for a refund. Hopefully you will have better luck; I am giving mine to a thrift shop. « Show Less
1029782
I would just read the seller reviews--if customers are unhappy with what they receive from that seller, look for one with better reviews.
2263441
I'm not in charge, just an Amazon customer but under your Amazon account, request to send it back. You will then be able to print out a return receipt. As long as it's under a certain amount of time ( 30 days I believe), amazon will give you a replacement or a full refund. They heard they have excellent customer service. Good luck.
399388
Nope and when you want reimbursed for a crappy piece of merchandise you'll go rounds with the seller until Amazon will no longer cover the "buyer guarantee" they claim. I was NOT happy with my purchase and their customer service is HORRIFIC. I went rounds w Amazon for even allowing such a company to seek through their website. If you want to return it report it to Amazon now before its too lay it if you're shipping back overseas it will cost you more than you paid in te first place. Good luck! Abby
2134128
Thanks for your question! Return policy can vary from seller to seller so it may depend on who you ordered from. Most of our sellers align with Amazon's return policy which allows you to return an item you are unhappy with within 30 days for a refund. You can initiate the return process at our Online Returns Center here:
1173051
Yes, the company offers a 30 day return policy. We are in the process of sending this back now.
1926719
You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Eligible baby items fulfilled by Amazon may be returned up to 365 days after delivery. We'll also pay the return shipping costs if you're returning Clothing items, Baby items, or Televisions. For other products, we'll pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Just visit our online Returns Center, and we will guide you through the process and even supply you with a return mailing label you can print out. You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Eligible baby items fulfilled by Amazon may be returned up to 365 days after delivery. We'll also pay the return shipping costs if you're returning Clothing items, Baby items, or Televisions. For other products, we'll pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Just visit our online Returns Center, and we will guide you through the process and even supply you with a return mailing label... » Read More You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Eligible baby items fulfilled by Amazon may be returned up to 365 days after delivery. We'll also pay the return shipping costs if you're returning Clothing items, Baby items, or Televisions. For other products, we'll pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Just visit our online Returns Center, and we will guide you through the process and even supply you with a return mailing label you can print out. « Show Less
2159419
I would go to best buy. at least you can return it without having to pay return postage. especially if you're not satisfied. good luck
1172690
Absolutely unconditional. We believe in our product 100% and if you're not completely satisfied with your purchase, you'll be fully refunded.
670018
Evidently not because when I asked to return it, I was told I could get a refund only if the product was not used. WELL, how else would I know if I had a bad reaction or not? I would not count on a money back guarantee, if you open it and try it.
1766793
Thanks for your question! According to their seller page this seller aligns with Amazon's return policy which means if you are unhappy you can return the item within 30 days. To initiate a return, please visit Amazon's Online Return Center to request a return authorization from the seller:
612267
I think if you buy it from the company you get a 30 day (or however long) money back guarantee. If you want him to try it and see if he likes it, just give it to him with the understanding that you can always return it within the given time frame. People on Amazon may or may not offer that type of deal. You can always ask!