I bought this case, but I can't seem to get it to lock. Is there a trick?
1981820
You have to make sure all of the edges are aligned. I did put a little W D 40 on some of the latches. Helped some.
2102581
Try to release it from one of the four corner at the case. Press and slight twist then it shall come out. Just getting used to it. It is best case for iPad that I have known...period, so don't return it !! Good value, very functional and slick.
842443
On mine I just have to press the lock release button then twist the handle until the handle locks automatically. You need to make sure your lock button is not stuck in the open position
322666
Hold the button down and it will lock in place. Release lock by repressing button
1399530
There is a setting on your iPad that you can select .. when you close the case it will turn it off or take it to the locked screen ... I hope this helps you .
897950
Make sure you are trying to open it properly. Slide the lock buttons on each side toward the ends of the case, and they should pop open.
1557155
That seems to be a common problem with this case. I traveled with mine last holidays, and even though it has just been sitting in the house all through, I discovered that the locking mechanism was not working. When I acquired it though, I tried it out and it was quite okay.
422399
You should be able to toggle the little lever back and forth above the volume buttons. If you can't, there may be a problem with the case
247295
Same problem for me. Will not shut off and the lock on the case does not work. Very disappointing for an otherwise nice product. There does not seem to be any support from the manufacturer.
1865762
hmmm... unscrew in a counter-clockwise direction. It does get a bit sticky if it has been the 'bottom' on rotation. BTW I'm certain you slid the unlock off that is located on the lid area... Mike
183346
Craig-did they solve your issue? My case arrived yesterday and the function key isn't working, wondering if I should scrap it and find a different brand/manufacturer.
1111569
Did you feel and hear it snap and lock into place? If so, it should stay securely. Make sure you align the openings of the case with the iPad so it will lock in place.
1544461
The case has a zipper lock with a small key. It works fine, but there is really no practical way to put a serious lock on it. If I go out with it, I keep it close by and never out of my sight.
650130
Grip the sides of the case tight in one hand, and the sides on the other hand. Then pull hard. Sliding it out using a downwards and out motion on the screen works too.
1191517
Good idea. I had been holding head while sliding lock button. Tried your suggestion. Still doesn't work. Fully convinced now it doesn't work right. Thanks much.
1277324
Mine came with a cable "click" lock. It locks onto a special nub with that special cable lock. The cable ends at one end with a lock and other end in a loop. You wrap the cable around something that cannot be moved. Then put the lock threw the loop then click lock the lock to the nub on the case. Case is to big to go through the loop so the cable holds the iPad to whatever you have wrapped the cable around. Just like a laptop cable lock.
1418113
Have not attempted to lock. On flights, all other times, I keep it in my sight so no need to lock. Sorry I could not help.