I bought this item a month ago, but now the sliding plate has a terrible wobble. tightened the bearing as much as I can, but the plate still wobbles.
1977578
I had a similar issue, and I wouldn't call it terrible, but there was definitely a wobble perpendicular to the track/rail. Tightening the bearing to the point that sliding movement is slower solved the issue though. Have you checked the bearings themselves? Is there a rust spot forming that might be making this movement?
1977579
ive had same exact problem and i emailed the company and they said i need to break-apart and fix it.they send me a video link shows how to fix it.This is the common problem for konova.i gave my slider to my friend and get cinevate atlas. You can contact them by email and get that link to fix your slider.Everytime ive spend minimum 30 minutes to fix it.I did a great job and it works well for a week but unfortunately it happens again and again.its so annoying.This was my worst slider experience.
1977580
ive had same exact problem and i emailed the company and they said i need to break-apart and fix it.they send me a video link shows how to fix it.This is the common problem for konova.i gave my slider to my friend and get cinevate atlas.You can contact them by email and get that link to fix your slider.Everytime ive spend minimum 30 minutes to fix it.I did a great job and it works well for a week but unfortunately it happens again and again.its so annoying.This was my worst slider experience.
1207873
We had a similar problem. There was a slippage inside. I am not sure what was done to it, but it is working now. Ours happen when it was brand new. We thought something got knocked loose during shipping
1218525
Yes.I actually returned mine though because its wobbly. Doesn't slide as softly as I hoped for!
1355900
I wish I had an easy answer. You can likely order the slide. As for fixing, usually it is more expensive than replacing. I got mine on eBay very inexpensive.
197805
Yes, I just got my bike and the seat wobbles a lot. I crammed some cardbd in where it appeared to be wobbling, but it only improved a bit. Does anyone have any suggestions???
1063
I had the exact same issue. I put them together, with some struggle because of quality control, and one is wobbly as you described. The bolts are completely tight yet they still shake and rattle. In my opinion it is due to poor QC and design. This will be my one and only purchase from Gorilla Fitness.
844938
We have had the HotSmart Plate for several months and have had no issues with it. I do not put it in the dishwasher but wash it by hand soon after use. It sounds as though you may have received a defective plate if you are treating it in this manner. I would ask for a replacement for sure.
554084
Mine is not loose now, but I think it was when it came in. There are various screws, find the ones that attach the parts that are loose, and tighten them. Hope that helps,
1019335
yes, it sounds like a defective unit, it shouldn't slide as you've described it. good luck.
2136390
Well, I have used this machine five days a week, since December and it does wobble a bit, (I'm only 5'10 / 190 lbs) so I thought it should be a little more stable. Now, it's just started to make some squeaking noises, so I'm going to have to try some sray-oil for that. But the biggest problem is that the electric monitor clears out after passing the 4:00 minute mark - very frustrating, and the design is very confusing as well. My wife just had to have one and she rarely uses it - so that's a waste of $600.
841092
Love the unit. However my bearing are going as well. I can hear them grinding and only had it a few months.
475139
Hey John. I've just purchased my second Blackstone. I wanted to be able to cook more pizzas at once. ���� So the motor is flimsy but I haven't had any real issues. I did get the bearing upgrade so now the plate doesn't rub and it lasts longer. It is just a rotisserie motor so I'm sure you could swap motors. But I haven't had any issues with mine so no swap as of yet. Simple ..straight forward..does the job.
1655381
Probably just need to replace the belt. Should be a cheap part and an easy replacement - it's essentially a large rubber band underneath the platter. May have gotten stretched due to heat or some other factor.
1838451
Its a semi-smooth plastic/cardboard-like surface. Plates do slide if you move it around too rapidly, not that I would recommend it. A tacky, rubbery surface it is not. Probably have to spend a bit more for that.
901754
the problem i had after opening the box, was that i couldnt move the red lever in the right. it was very hard and did not want to break it. so i put oil with a paint gun and after it was softer. i think we have to move this red lever with care because the movement to tight a side of the metal slider, is very short. no force it we can break the lever. after this care treatment. the plate We can easily squeeze and release.
1562168
I bought this item.. it came broken. When I did get one, it was VERY unstable and does not swivel safely. Sorry, but I would not recommend this item to anyone.
430091
I had the same issue then I read that you need to clean the plate in the unit often. So you need to get like a took brush of something you can clean that little black disc inside with then clean it and then your unit will work again. Thank you