Why didn't I receive the free e book nor an invoice with my order?
1989221
Hi Patricia, Once an order is confirmed with Amazon your ebook is emailed directly to you from us as an attachment - Please check your spam folder in case it went into this folder rather than your in box which can happen from time to time. The title of the email from Island Vibrance is labeled - "Here is your Garcinia Cambogia eBook as Promised from Island Vibrance" - if you can not find it for some reason then please email us and we will send it to you right away. Brian
195898
Call 1-855-879-7852, same thing happened to me and a few others I know. They " forgot to fulfil the order"
1486392
HelloI need to know what happen whith my order because it charge in my crédit card and I don't receive my pictures.
1976186
no, but if you order from me, i will included one Brand New *** FREE *** for you.just let me know as soon you place the order ?ThanksThanks
281445
It's an online thing in that when making a claim I am asked to supply the Amazon order number as well as the purchase date and description of the item. In talking by phone it seemed very straight forward but nothing came of it as did the online form on their web site. There has been no further communication from them either way. It's not that I was given a run around, it's that no action was taken on their end.Did this answer your question?
31976
Mine did the same when I used the free shipping. My order went to one of their many centers - this center had none in stock. I had to call Amazon and they redirected my order to a warehouse(?) that had them. I should receive mine by 17 Oct. You might try calling them.
880406
I would email their customer support. You can go to http://www.rokkitchentools.com/ and under contactthe email listed is db@presso.co.uk. Send them a scanned copy of your receipt.
839885
I went to the final page after you review your order. All my payment information had already been entered. The next step was to place the order which was over $4oo more than it was suppose to be. I emailed amazon and their response was to go ahead and place the order then I could contact them and they would apply the promotion. I didn't want the inconvience of trying to do that so I didn't order it. I checked back a few days later & the promotion had changed. I wonder why!
1373799
The order has never been delivered. Please check it back in your side what has happened with my order for it. thank you.
834601
Hello Ronald, This may have been from a broken internet connection, and you should contact the company you purchased the eBooks from regarding this matter. Unless, it was through the library or some other free source. Then, you would need to contact that organization about this matter. We are sorry we could not be of more help, and we hope you will consider shopping with EZCORP in the future.
2045529
Hello npat, free ebooks will be send to you next day after the date shipped. Hope this help:-)
778609
There is paper instruction in the box but I received PDF via email as well (after one request)
1627469
I do know because I have a problem with my order and now I don't receivee nothing.
1418083
I didn't receive any free 2-ball trial pack with my twenty-four dozen order for our golf club. Did I miss on something?
894952
I received a disc with the scanner and on it was a user's manual in PDF format. Can I email it to you, in case you did not receive the disc?
1070416
I had to get the order number and/or confirmation number and call them and/or email them. In my case I just had to email them.
639388
I'm sure everyone will get a different response from their respective customer rep. on this topic. Mine agreed to give me the free update, but only after I fax him a receipt, which in this case is the Amazon return slip. So heads up, this "free update" doesn't seem to happen automatically...you have to ask for it.