the black colour not printing, i don't know if it dry, what do u think? i get prints but not printing well as if am still using the old cartridge
2008952
I'm not using your Back Ink Cartridge yet, still have Black Ink. There is problem with Ink at this time. Thanks
2008953
Yes I have been having the same problem with several of the yellow cartridges. Won't work there dry. Won't know about other until I need to use them :(
250359
Either the cartridge is defective or you need to clean the printer carefully. It is odd, because if the cartridge is defective, then it would happen on all the pages. Did you put the old cartridge back in to test printer?
1742148
The printer could not print in color or even grey scale. Solid Black printing worked fine. A print test would only show the solid black print. The print head was plugged with dried ink and would not flush. After replacement and alignment, the printer now works as it should.
963116
Both are true. I did not know at the time of my post that any different action was required, but one black cartridge has malfunctioned by leaving partially unprinted streaks in the lines of print. I removed it, wiped an accumulation of ink off it, reinstalled it and got some good printing, maybe 15 or 20 pages before it did the same again. I disposed of it so I would not have that frustration again. Jon
2277017
The cartridge I got works great. Is yours seated properly? Remove it, shake it and put it back in.
1773208
Take it out and gently shake the cartridge. Try it again. If not, the cartridge might be defective and you need to return it.
2103178
Call Technical support. They have been absolutely wonderful with me on every occasion! and, the only other thing I would suggest is with the new cartridge of black in place, disconnect your printer from the electrical outlet and shut down your computer. Then, restart your computer and restart your printer to see if that makes a difference. Otherwise, call KM. They are wonderful! And, these printers are wonderful although a bit "sensitive."
972231
Just had the same problem about 3 or 4 months ago. I went through all manual instructions and web suggestions. Clean head, run goofy printer maintenance etc. Just barely prints black and no color. Would be nice if their software would just fix their stinking printer. Was speaking to my ink guy (he has become rich off my Canon ink needs) and he said he would try to fix for free. Yes, scared me also. I am taking next week and if he can I will try to determine what he did and let you know. Otherwise it is just a rotten Canon printer. Almost makes you think they have a program that checks the date and when a certain date .... Maybe I am getting paranoid.. but after using a PIXMA that can happen. Just had the same problem about 3 or 4 months ago. I went through all manual instructions and web suggestions. Clean head, run goofy printer maintenance etc. Just barely prints black and no color. Would be nice if their software would just fix their stinking printer. Was speaking to my ink guy (he has become rich off my Canon ink needs) and he said he would try to fix for free. Yes, scared me also. I am taking next week and if he can I will try to determine what he did and let you know. Otherwise it is just a rotten Canon printer. Almost makes you think they have a program that checks the... » Read More Just had the same problem about 3 or 4 months ago. I went through all manual instructions and web suggestions. Clean head, run goofy printer maintenance etc. Just barely prints black and no color. Would be nice if their software would just fix their stinking printer. Was speaking to my ink guy (he has become rich off my Canon ink needs) and he said he would try to fix for free. Yes, scared me also. I am taking next week and if he can I will try to determine what he did and let you know. Otherwise it is just a rotten Canon printer. Almost makes you think they have a program that checks the date and when a certain date .... Maybe I am getting paranoid.. but after using a PIXMA that can happen. « Show Less
396044
I am experiencing the exact same problem. I bought this printer in 2012 and after a year, the black ink cartridges, no matter how often I changed them, would get sketchy and quit printing in black after about eight pages. VERY disappointing!
1268913
I was not happy with the re-manufactured black ink cartridge. The on-line status tells me that my ink is out. I was able to monkey with it and it does print, but I could not tell you what I did or how I did it. I've already ordered my official HP black ink for when this does finally quit working. Sorry, I realize this is not helping.
300439
I have printed in only black and white. Just now, I removed the 3 color cartridges, and it would not print. May be missing something, but I think all the cartridge slots must be filled.
1261325
That's a good question! I have two of these printers and both have been nothing but trouble. I have one that can't see the full black cartridge now. I just read the note about contacting Lexmark support. I'll have to give that a try. Best of Luck!
1900848
I have not had to clean it at all, it prints fine, untill today nothing has been replaced, except for the ink when its gone, and I have found they last quite a bit, I have like about 2 month with the extra black cartridge almost emty and still does not print in a faded black copy type, I have print a good 20 pages sinced the warning of ink low appeared. Hope this help.
1700074
You're not particularly clear on exactly what isn't working. For example, does the button not respond or does the page come through without anything on it? A good debugging step would be to see if it prints in black/white and gray scale. Then you would know it isn't in the cartridges. Another potentially stupid suggestion...have you tried googling the specific problem to see if others have already solved it?
17959
I have an older Epson and was wanting to replace it for that very reason. I can't print anything when any color is out. So it says I need to replace the light blue and won't let me print anything until I do. Since I never use color, I'm guessing the blue just dried out. At any rate, I can't figure how to override that and just use black. Maybe it is just an Epson thing, as you said, to get us to buy more ink. I'm with you, I want to keep going until the ink fades and I can really see it is almost out.
696161
You probably have one cartridge that is not working. That will throw off the color drastically.
525754
Before panicking, I would unplug the printer for 30 seconds after shutting it down, and do a reboot with the new cartridge in. If that doesn't work you can try it with the old cartridge in and then change cartridges after the reboot. I'm figuring you probably have this resolved by now, so can you tell us what ended up happening? Thanks.