My lamp suddenly stopped working. I bought a replacement 'bulb' but that was not the problem. What do you suggest?
1991140
Take it apart and see what's wrong, something is probably not connected anymore.
1991141
The folks that made the lamp were pretty nice to me when I had questions. You should contact them and see what they have to say.
1991142
Make sure you have power at the outlet by plugging something else in the outlet (another lamp, hair dryer, etc.) or plug your lamp into another outlet that works. If the lamp doesn't work, then the troubleshooting becomes more difficult. The switch may have gone bad. There could be an open circuit in the wiring. If you know of someone that will help with the troubleshooting without charging you a fee, then that's fine. Otherwise it may not be worth the time and money to fix it. Good luck.
1991143
purchase a new unit .... electrical things sometime fail ...I have 3 of these lights and I love them and my plants do too, I use them everyday :-) If one of mine stopped working I would simply buy this lamp again.
1991144
I did the same thing and ended up buying a new lamp from ebay. This time I bought one with an actual on/off switch only $25, it uses the same bulb so now I have 3 bulbs. I also left a review on amazon about my experience.
1905557
I have not had any issue with that. I would say if some of the cells are out then you need to replace the bulb. If you notice it is not doing as before take a break from use and then resume.
615457
Is this the 1st time you have used the lamp? I ended up purchasing replacement bulbs only to find out the problem was a wire had come loose in the lamp itself.
1029805
The lamp comes with a bulb. If bulb fails, take it out and look for the number at the base. JoAnn's carries replacement bulbs, ditto Amazon.com.
493908
Sorry. I did not have that issue as everything worked fine. But you should be able to replace the bulb.
1624126
Mine worked fine. Maybe its the light bulb that needs to be replaced. I don't know how to do that. Return it if you can.
912827
You can contact nebo's customer service dept. from their website. Tell them the problem. They sent me a new light bulb and so far it still works
102009
Maybe you need to turn the pipe around. As for the lamp not working, mine did not work either. So it was money in the drain. Complained about it, but never received a reply.
1388659
I'm sorry. I don't think I can be much help. I don't know what that bulb is. I ordered it because it looked like the one in my lamp. As it turned out, it was my lamp that was broken. The bulb in my new lamp got recently broken, and I put the one I ordered in. Therefore, I don't know how long it will last.
194902
Take a look in the back and see if the lamp is still working. If it's not it's supposedly easily replaceable.Have you had the concave screen problem I've had?
66346
Hello Sorry your lamp stopped working. I am not sure about the warranty. Mine is working so far and I like it. However I think there must be default 1 year mfg warranty. Send the email to the seller to see if you get a response or just contact Manufacturer.
839045
It could be a bad bulb. Sometimes they get knocked around in shipping and the circuit opens. Have you checked other bulbs in the same lamp? Also make sure the lamp is plugged in (I know it's silly but you'd be surprised at how often that is the problem).If the bulb is actually damaged, which you can usually tell by jiggling it and listening for a rattle or by inserting it into another socket and testing, just return it to Amazon through http://www.amazon.com/returns
1598658
I would try a known good light bulb. If that doesn't work return it the sockets broken if that does work it's probably a bad bulb.
820443
That lamp worked for me once after that I couldn't get it to work, it's collecting dust in my garage :-(
1462928
Same thing happened to mine. I ordered a replacement sensor - called a TOUCH LIGHT SENSOR by OK Lighting from Amazon (Prime). It's the same thing that is in the base of the lamp now. I'm only going to try one replacement sensor because I read that these touch lamps should not be left on all the time. I was using it for a lamp during the day and a night light at night so I guess I wore it out (in only a little over a month)!!!!! I really like the lamp and it will be a shame to have to trash it !!!!!
2149443
I'm guessing you didn't buy an OEM lamp. The cheap lamps don't work and will do that. Try an OEM bulb. I realize this is an old question but thought the answer would help others having the same issue. Only buy Osram or Philips bulbs.
1486793
Same thing happen to me make sure switch is on light/lamp I had the switch on the light/lamp in the off position Good luck