Does anyone why the deadbolt locks and unlocks from the inside but doesn't work with the key?
1993222
The instructions that came with show you how to align the assembly and re-key the lock set to make sure the keys work
618903
No. You have to hit one button and then thumb turn the deadbolt to lock it.
894043
You have to use the key to lock or unlock it. No way to accidently close it or lock it without a key.
1317727
I just received this and as far as I can tell, when you enter the house it will automatically lock behind you. But when you leave the house, you have to manually unlock the door and it won't automatically lock. It just beeps over and over to remind you to lock the door. Either I'm doing something wrong or this is a HUGE flaw in the design.
284216
I don't know, but either way my key got stuck in the lock permanently on first use.
2268442
When I had the same problem, it was because I put it on in reverse: I set it up for a right-hand door when it was a left hand door. When it is on correctly, you just twist the nob toward the door jamb to lock. Code only needed to open,
148192
This lock does not have a key. It only locks or unlocks from the interior lever.
1916639
No it does not lock/unlock with a key and it can only be locked/unlocked from the inside
1880989
I've always found the locking part to be tricky...but have always managed to get it to work by doing something like this(best I can recall): place the key in the lock, turn the key to the unlock position, slide the lock onto the bolt (while still having the key in the UNlock position), then release the key from the unlock position and remove the key. Give it a shot and let me know.Barry
1488561
When you say manually lock from inside, do you mean by pressing the lock button. If the lock button works then the actuator should be ok.
1392180
Not sure what you mean but the deadbolt does lock and unlock by key, by touchpad and remotely by zwave.
1374514
I am very sorry that you are having this problem as well. After unsuccessfully trying to apply pressure and wiggle the key, I gave up and resorted to brute force. Since I had to break the lock, at this point the "safe" is just a bulky and heavy drawer.
1260807
I never opened the lock from the inside of thats what you mean. Asthetics are ok. Nothing to write home about. No, it cannot be set up to be open sometimes. Its is locked all the time. I dont know if it can be used outside. Both mine are inside.
2173291
If you set the lock as described in the instructions it should ""lock". Make sure the handle is in a vertical position after you close the door or it will not lock. I'm guessing if you got to the point of getting the lights to work it should be goo to go. DON'T LOOSE THE KEY! Make sure the batteries are fresh.
1619686
It isn't a deadbolt lock. I do think they sale a deadbolt version but it is more expensive.
685482
I have had to fiddle with the key several times. Make sure the key is "fully" inserted and try to turn. Depending on how you threaded the cable through it may need to either be removed one way through the lock or the other way as I have had it lock two different ways.
1380395
I had that happen once, I had gotten some dirt in the lock. I got it out sprayed some WD40 in there and it was good.Another time I just had the key turned the wrong way (locked not unlocked) it has to be all the way open to come outHope that helps, have a good Xmas!!