Who is the manufacturer? I bought one 10/2012 and half the time it doesn't turn on and can't find out who manufactures it so I can get a refund.
1991492
I don't know. Ironically, I threw the paperwork (which included a limited warranty) away like two weeks before the ones I bought for my twins for Christmas went bust. I am sorry i can't be more help. I have tried to contact ZTO, but the number we have just rings out. :-(
915637
Where did you purchase it from? That store may have an idea or a spare one on hand. Or the manufacturer, which if I remember correctly, never got back to me after repeated emails. Have you been online to Google the question?
1839494
Sorry, mine just stopped working pretty sooner after purchase. Took it to designated repair shop, no parts available. Greenworks sent me another model for replacement, no problems so far, better design.
1764585
The charging light in mine actually didn't work, so I tried turn it. Since in had a battery in it I cound send it through the mail. I contacted AMAZON and they sent me a new. The new one works perfect....
1295758
Mine ,which is just over a year old and having problems for 6 months finally crapped out. It won't even turn on! I am REALLY struggling with having to send it back on MY dime ($25) PLUS send another $10 for them to send me a new one!! What did I do to deserve to have to pay for their crappy machine??? Hoping the store (Kohls) will even-exchange it for me. Update...I walked into Kohls with the machine...in the original box.....explained it was still under warranty. I walked out with a brand new machine...no questions asked! YES! And I didn't pay Cuisenart a dime!
487721
I have had mine for a year and a half. I am on the same original batteries. Maybe try reversing the batteries around in case the inside wires are crossed. If they still don't work, contact the seller for an exchange or refund. I am sorry this is happening to you :-(
534684
Umesh,PLease let us know in what condition it arrives, any problems and if you have the full one year manufacturers warranty. Thanks!!
176439
I had same problem...it's either an internal battery or charger issue and it's not fixable...just return it. The new one I got (same model) works though.
818957
I'm not sure what it is? I had to send my back to the manufacturer for replacement because it stopped working for me. I have yet to get a new one returned or the old one repaired. when I called the factory they said they would replace the original but I'm still waiting two weeks later.
1632297
I need more info. Who is it made by and what features are not working. This my sound weird but check the batteries.
1044365
I don't have a clue. About half of the time mine will not turn on so I really can't help Sorry
280979
I don't know the answer. Can you send it the manufacturer for warranty repair?
1745149
I emailed the seller, and they said there is no manufacturer's warranty. Too bad! I've heard so many reports that they don't last that I want one with a warranty as well.
177955
Sorry I would contact where you bought it from. Mine works fine I didn't have any problems.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
784964
Im not sure the one I bought is still working...contact the company they are usually good on replacement of the device...ive returned atleast 10 and got them with out any questions or problems
272806
I agree with the other person. Get your money back while you can. I had trouble with it turning on after I had had it a little while and contacting them. Then it started working again so I kept it and then right after the date that I could return it, it stopped working again and they would not take it back. So I lost all my money. It was very aggravating.