I bought this module and connected it with Gateway (firmware updated) but it keeps disconnecting my iPhone5 every few seconds. How do I fix this?
2011493
Can't answer the tech side; that's why I had Bestbuy Geek Squad install for me, but I have not had that issue so far.
2011494
Contact I simple. I had to reset mine which involved starting from the beginning, opening it up and connecting 2 leads on the circuit board for 5 to 10 seconds to reset it. I contacted iSimple who walked me through this solution so I would recommend contacting them before doing anything.
740075
An interesting questions involving more than just the LampLinc module. I suggest you contact Insteon for a technical spec sheet for this module. Issues involved in resolving this question are what is required to reset the modem, other than a power on/off. Also, how does the Smartphone access the module without accessing the modem? Interesting problem that could be explored just for the fun of it. Good luck. Let me know how it turns out.
1212065
Sorry but I haven't managed to make it work myself. I was just told that my ATT gateway needs to be set up so that it recognizes the IP number of the Netgear device; otherwise, it won't let it into the network. Good luck! Did you try to find instructions online?
840348
I have never set up a gateway before, looks like you just need to to the internet connection from it and turn off its wireless function. I would call netgear support .. You might have to wait on hold for a while but i bet they know what to do... Sorry..
1456217
Sure, but we still can't connect via our wireless network. I've sent it back to gateway after we refreshed and reset the PC. After a week they replaced a part and sent back to us.....we still can't use the wireless network.
2194283
Same problem. I got a faster and better router and upgraded my mps from 20 to 50. Still drops a lot (Default gateway not found)... Bought a external USB wireless adapter and now it works perfectly. Well not perfectly, it is like a spare tire; quick fix but does not really solve problem. A computer this expensive shouldn't need an auxiliary part that sticks out the side.
445194
You need the gateway. The gateway is the "bridge" between the system in your home & the iPhone app.
2143599
Did you try to update the firmware? My firmware version was very old out of the box, and the device keeps freezing and crashing and disconnecting. But after updated to the latest version, it works perfectly! �
135879
I bought it for my 2003 Victory to charge my iPhone 5. It worked for about a month, but now I get the "charging is not supported with this accessory" message. I do not get that message using the same charging cable in my car or in my home, so it has to be this outlet. Perhaps because there is no voltage regulator? I don't know what the solution is, but my phone clearly doesn't like it. Any other iPhone 5 users having trouble with this outlet?
2004972
Hi TKOC,Thanks for the question. Were the Apple products connecting before the update? If it is an update issue, perhaps a call to Apple could resolve this. Otherwise, the speakers could think they are still connected to a device. Like Frank suggested, unplug the speakers for 15 minutes. Turn off bluetooth on all devices that you paired with these speakers. You may even want to power off those devices. Then restart everything. Hopefully this will take care of it. Please contact AV-Express if we can be of further assistance.
971689
Hi Vespasian - I did have issues but what I found is that you have to be REALLY REALLY REALLY patient. I'm running the latest firmware (V2.0.5?) and for the longest time unplugged the device as I felt it degrgated my network performance and introduce other issues (i.e. I had issues connecting to the router that it the Sabrent was connected to). Today I decided to give it another shot. I ran SpeakEasy speed test (10x) on both routers that I have, the plugged in the Sabrent to the router (U-verse so it's the one "DSL modem" as well). The Sabrent showed it was connected to the router & I could access the internet on my laptop when connected to the Sabrent, working as a host. I then attempted to connect my laptop directly to the router which the Sabrent was connected and I couldn't - but I could when connected to the other router. I was ready to downgrade to V2.0.1 but on the time it took me to download and switch things around the issue magically resolved itself. YMMV but for the last few hours I have been able to access the internet on both routers (w/o going through the Sabrent) as well as stream music to multiple devices. There is still an issue with lag between my Airplay devices (laptop and jailbreaked iPhone 3GS running AirFloat which turns that into a receiver). Just be patient - my experience is that this isn't the fastest devices but in time my issues were resolved. Good luck.
2203506
What I have done is turn off the wireless router and it will go into initialize mode (after some time) and I provision it again using the iphone software they provide. Hope that helps.
849914
Hello. I've had mine since 2006 with no problems. I am running the most current firmware version (QAP002-3.60.3.0.9.9-PK5000). You can see your firmware version by going to the modem settings and clicking on "modem status". Has anything in your home changed that might interfere with the signal?Read this info:https://answers.yahoo.com/question/index?qid=20130104053301AAFDKpxandhttp://compnetworking.about.com/b/2013/07/28/why-is-my-wifi-network-slow-at-certain-times-of-day.htmEven if something in your home hasn't changed, it is possible that something has changed in a neighbor's home that is impacting you. Hello. I've had mine since 2006 with no problems. I am running the most current firmware version (QAP002-3.60.3.0.9.9-PK5000). You can see your firmware version by going to the modem settings and clicking on "modem status". Has anything in your home changed that might interfere with the signal?Read this info:https://answers.yahoo.com/question/index?qid=20130104053301AAFDKpxandhttp://compnetworking.about.com/b/2013/07/28/why-is-my-wifi-network-slow-at-certain-times-of-day.htmEven if something in your home hasn't changed, it... » Read More Hello. I've had mine since 2006 with no problems. I am running the most current firmware version (QAP002-3.60.3.0.9.9-PK5000). You can see your firmware version by going to the modem settings and clicking on "modem status". Has anything in your home changed that might interfere with the signal?Read this info:https://answers.yahoo.com/question/index?qid=20130104053301AAFDKpxandhttp://compnetworking.about.com/b/2013/07/28/why-is-my-wifi-network-slow-at-certain-times-of-day.htmEven if something in your home hasn't changed, it is possible that something has changed in a neighbor's home that is impacting you. « Show Less
1358311
Mine worked fine. Then it updated the firmware and after that it keeps saying cannot connect to the internet. My DHCP is already on..so don't know what else to fix. Will try to shut down and restart everything. Let me see if that works. Annoying. I heard complaints about network on Sony and decided to buy this. May be time to get Sony!
1595559
I recently purchased this model and have been attempting to use AV app and am having nothing but problems, when the app actually connects it will be fine and then for no reason it disconnects and as of now I can not get it to connect.Any help would be greatly appreciated
1840359
If it is disconnecting on its own in the middle of use, I think there is a problem with the device but if you are turning it off and then reconnecting later, yes, I need to reconnect using my iPhone bluetooth settings.
1219627
Hello,This is not a normal problem with this router. I'm sorry for your inconvenience. I would recommend resetting the network settings of the iPad:Settings > General > Reset > Reset Network SettingsThen connect to the network again.Thanks,Mediabridge Customer Support856-216-8222support@mediabridgeproducts.com