SD1000 lens error Has anyone else had problems with the camera lens not retracting on shut down and causing an error? I've had this camera for less than a year, and have already suffered through the dreaded E18 error and Canon warranty repair. Now after taking several photos last week, going to review mode (lens operated fine on retraction), then taking some more pictures, the lens broke down.Canon has stated they won't cover this under warranty, and they want $100 + $20 shipping to replace the entire lens assembly. I say this is crap as there were a lot of similar complaints when the error was googled. SD1000 lens error Has anyone else had problems with the camera lens not retracting on shut down and causing an error? I've had this camera for less than a year, and have already... » Read More SD1000 lens error Has anyone else had problems with the camera lens not retracting on shut down and causing an error? I've had this camera for less than a year, and have already suffered through the dreaded E18 error and Canon warranty repair. Now after taking several photos last week, going to review mode (lens operated fine on retraction), then taking some more pictures, the lens broke down.Canon has stated they won't cover this under warranty, and they want $100 + $20 shipping to replace the entire lens assembly. I say this is crap as there were a lot of similar complaints when the error was googled. « Show Less
24185
yes, I had the same problem after 6 months of owning the camera. With my camera, the lens froze open while after using the camera. I sent it to Canon while it was still under warranty and they fixed it. But I am worried that it will do the same thing again. I am really disappointed with this product!
2007635
I am having this same problem on my SD1000, for the 2nd time! This originally occured when the camera was about 9 months old so I was able to get Canon to repair it under warranty. The repair lasted about 6 months and now I'm having the same problem again but this time I'm out of the warranty. Canon has been of little help, they offer generic responses about how much Canon cares about customers and then offer to sell you a refurbished camera. I was a long time fan of Canon cameras but this has turned me off to them and I would not recommend this camera.
2007636
O. Leparra I have an A75 that is doing the same thing. Out of nowhere the lens refuses to retract fully. I called Canon Owner Loyalty Program and they are taking it in trade for an SD1000 and $100.00. You might be able to trade up as well.
223394
Sadly, if it is doing it often.................then the digital focus mechanism needs to be replaced and it is (at least over here in Korea) more than $120.00. I have had this happen with both my 960Is and my Canon S5IS. I ended up just going ahead and replacing both of them; the 960 IS with the S100 and the S5IS with the S20IS.
26401
I received a warranty card with mine. I have several Canon lenses....and since I bought this one, I usually only use this one. I gave the tiny tri_pod away
1742092
There is new information on the page that I linked to in my previous comment. It looks like Canon now knows which lenses are affected, and they offer free repairs - starting on 7/18. From what they write, it also sounds like newer lenses do no longer have this problem.
1540763
I contacted canon and you can send to their repair center. I slammed my camera on the floor and the screen went dead. Still took great pics, but unfortunately couldn't see what I was shooting since there is no viewfinder. To repair and shipping it was $110 so I opted not to because the Canon 1100 is now $140. I love my camera. Always took the best pictures. I bought the SX110 and had to return that. Way too professional. I haven't tested it out in the store but does anyone know if the 1100 is the same size as the 750?
1935828
This question is answered in the Q&As; on Amazon. This is a 'white box' unit, which means it was separated from a camera combo pack. I registered mine at Canon for warranty and had no problems. As I understand it from reading other Q&As; and comments, this is the same high quality, new lens. I have no reason to question that, mine was new.
592881
It's my favorite camera ever, and I also own a DSLR. That said, I discovered a small piece of dust or debris on the sensor through a photo of the sky shot at f/16, focused at infinity. Otherwise I wouldn't have discovered the dust. I sent the camera back to Ricoh repair services for warranty service about a month ago, and it's in transit back to me now. This is not a common occurrence, and I was told by a Ricoh product specialist that the dust most likely entered the camera during the manufacturing process. A clean room where the cameras are assembled probably became temporarily contaminated.
1638557
Mine did come w/ a US warranty. The white box is because the dealers buy kits at a discount, then break it up and sell the body and lens separately, thus the repackaging. They can sell it to you at a cheaper price and still come out ahead on their end too. This method is not really looked on too favorably by Canon, but in the end, the warranty cards from the kit are legit and you should not have any problem registering your lens (at least I can say that was my experience). I guess the big concern might be that the person repackaging your specific lens would forget to toss in the warranty card. Whatever you choose, good luck! Mine did come w/ a US warranty. The white box is because the dealers buy kits at a discount, then break it up and sell the body and lens separately, thus the repackaging. They can sell it to you at a cheaper price and still come out ahead on their end too. This method is not really looked on too favorably by Canon, but in the end, the warranty cards from the kit are legit and you should not have any problem registering your lens (at least I can say that was my experience). I guess the big concern might be that the person repackaging your specific lens would forget to toss in the warranty... » Read More Mine did come w/ a US warranty. The white box is because the dealers buy kits at a discount, then break it up and sell the body and lens separately, thus the repackaging. They can sell it to you at a cheaper price and still come out ahead on their end too. This method is not really looked on too favorably by Canon, but in the end, the warranty cards from the kit are legit and you should not have any problem registering your lens (at least I can say that was my experience). I guess the big concern might be that the person repackaging your specific lens would forget to toss in the warranty card. Whatever you choose, good luck! « Show Less
831366
Yes and no. There have been a few alarming SDM/Autofocus no-work moments, but a remount of lens and camera on/off has always fixed them immediately. We both use this lens all the time, so counting the one I smashed, we have direct experience with 3 of them.
910486
I bought the SD880 IS two weeks ago from Amazon. More than half of all the pictures I took using the flash had dust orbs (lens flares) in the picture. I returned it for an exchange Monday. Tuesday I got the replacement. I took 11 flash pictures in different places for tests. All 11 pictures had dust orbs (white spots) on the pictures, some very noticeable and rendering the picture unusable. And that is in a "clean" environment. So today I returned it for a refund. Just a word of caution. It's caused by the flash intensity, the location of the flash compared to the angle of the lens, etc... I bought the SD880 IS two weeks ago from Amazon. More than half of all the pictures I took using the flash had dust orbs (lens flares) in the picture. I returned it for an exchange Monday. Tuesday I got the replacement. I took 11 flash pictures in different places for tests. All 11 pictures had dust orbs (white spots) on the pictures, some very noticeable and rendering the picture unusable. And that is in a "clean" environment. So today I returned it for a refund. Just a word of caution. It's caused by the flash intensity, the location of the flash compared to the angle of the... » Read More I bought the SD880 IS two weeks ago from Amazon. More than half of all the pictures I took using the flash had dust orbs (lens flares) in the picture. I returned it for an exchange Monday. Tuesday I got the replacement. I took 11 flash pictures in different places for tests. All 11 pictures had dust orbs (white spots) on the pictures, some very noticeable and rendering the picture unusable. And that is in a "clean" environment. So today I returned it for a refund. Just a word of caution. It's caused by the flash intensity, the location of the flash compared to the angle of the lens, etc... « Show Less
73693
I have probably taken over 1000 pictures since my purchase of lens. I have not heard this problem. Call Tamron and speak with them. This is the second one I have
1300382
Hi,My lens is currently in for repair because the zoom actually broke one time when I tried to turn it. I found that mine got worse over time. If you've had it more than a couple months you probably won't be able to return it (I ordered mine from Amazon w/fulfillment through 47th St. Photo). But if it is less than a year old Sigma will repair it for free. Hope that helps!
1726682
"Falling apart" is rather vague but I'm on my third "130", the first eventually two developing lens problems - not opening up fully, not zooming out fully. This is what happens when one uses a camera a lot in the outdoors, especially with fine dust and salt air (I live on the CA coast) being almost constant factors. But I have liked this camera so much - with its two AA battery set-up - that I have ordered, through Amazon, two "like new" replacements (both in the $75-$100 range, about the same cost, or less even, as a cleaning/repair these days). You could buy one of the newer models in this series as I believe a "150" and a "170" came out more recently. You could look at the specs to see any differences - no doubt the newer models have more megapixel at the highest setting, like maybe 16mp instead of max of 12mp with the "130". (I have done most of my shooting at the much lower M2 setting, which is 2mp, 1600x1200 to conserve my Rayovac rechargeable batteries and because I only email phos and do digital album folders, no large prints.) By the way, I believe the "170" (or maybe "160"?) switched from two AAs to the more common flat rechargeable. Finally, if you find that you have to keep resetting the date/time, that is because your separate little battery, the CR1220, that powers that function, needs replacing. I have seen that question/problem with this camera come up on this Amazon forum before. (You can get a replacement at Walmart, some jewelry stores, some camera stores for about $5.) I love both the Canon Elph series and the PowerShot series but heavily used cameras of any brand develop problems. Consider buying an extended warranty on the next Canon, if you, buy new! Good luck with your photography....
1742095
The portrait problem is real. I just returned a copy of this lens to Amazon because images were very fuzzy in portrait orientation as 300mm was approached. This happened with IS on or off. It seems to be related to mechanical droop of the front barrel which greatly extends as you zoom out. The lens feels cheaply constructed and there is sloopiness in the front barrel. Canon knew about this defect for 9 months but continued to produce these defective lenses while refusing to acknowledge any problem at all. Now that the problem is widely known and likely cutting into sales of this lens they are finally fessing up to the problem and working on a fix. The portrait problem is real. I just returned a copy of this lens to Amazon because images were very fuzzy in portrait orientation as 300mm was approached. This happened with IS on or off. It seems to be related to mechanical droop of the front barrel which greatly extends as you zoom out. The lens feels cheaply constructed and there is sloopiness in the front barrel. Canon knew about this defect for 9 months but continued to produce these defective lenses while refusing to acknowledge any problem at all. Now that the problem is widely known and likely cutting into sales of this lens they... » Read More The portrait problem is real. I just returned a copy of this lens to Amazon because images were very fuzzy in portrait orientation as 300mm was approached. This happened with IS on or off. It seems to be related to mechanical droop of the front barrel which greatly extends as you zoom out. The lens feels cheaply constructed and there is sloopiness in the front barrel. Canon knew about this defect for 9 months but continued to produce these defective lenses while refusing to acknowledge any problem at all. Now that the problem is widely known and likely cutting into sales of this lens they are finally fessing up to the problem and working on a fix. « Show Less
436856
Thanks here too. Pulled on the lens. Worked first time, then got another error next on/off. Tried a few more times. So far so good now.
32594
It seems to me that all of these cameras should be listed as "disposable". They work fine for a limited time then develop lines or spots on the screen, and as cautioned in previous posts a lense error message which is the end!I love Canon cameras and now am in the process of replacing my latest "disposable". Do I want to buy another Canon? I think I will look at the Panasonic this time around...
637169
Hi, Please contact the seller via Amazon. I also had problems. I was in contact with the seller 2 or 3 times . They were super nice and walked me through all my problems. Also sent me new manual.My camera works super. I use it on WiFi and also broadcast on the internet in 720P. The noise your camera makes is not normal. Mind is very quite. I believe it has a 1 year warranty. Good Luck.