Help! My iphone is not connecting to the camera (218W) &amp; there is no "advanced setting" option appearing so as to follow the instructions as outlined.
1975364
hello , please send the email to our technical support team , who will provide you the link of the latest firmware download . The contact detail of technical support team is listed online . And also you can find it on the user manual , sleeve .
1913307
You need to contact Polaroid and get a firmware upgrade, I have the same problem and the upgrade fixed the problem
2254582
Good morning, Sorry it took so long to respond; I have been on vacation. I hope that your problem was resolved. I tried my unit for the first time yesterday; and the main problem that I had was making sure to push down the button down on the transmitter and hold it there for several seconds in order for it to operate. Also where to place the receiver on the camera hot shoe in order to receive the single; had the receiver facing backwards so that it would operate. Als make sure the batteries are in correctly. Bottom line, you get what you pay for. Good luck and have a great week. Jeff
380739
That is awesome! I called almost 2 years ago complaining about this problem and they basically wanted to sell me an upgrade for a $100 discount - terrible! Will be sending my camera back asap. Has anyone sent it back already and gotten a replacement? Would love to hear your story!
1332223
They still can't help you on this?? I mean they made the product, there are people out there that still have it, they should support it. I know it doesn't help you now, and I hate to say, I can't even help you. I was having issues with mine, and it ended up freezing on one pic, so I've since unplugged it. Good luck, I hope someone can give you an answer.
2110613
I just tried it out with the new iPad. It will power up and sync, but the Camera Connection Kit (both USB and SD) will NOT work - I get the message: "This Accessory is not supported by iPad."
909130
I just received mine back from repair, I don't even have a camera app anymore, tried to download one and it still wont work.
1679112
So I just bought and received this camera a couple of days ago. I am literally setting it up right now while I am writing this review. I've installed about 20 wireless ip cameras from various manufacturers (I have an IT business.) So I went about installing in the usual manner. Connect camera to router, check the DHCP table to get the ip address, log in via the ip address (the CDs are worthless), and change the settings from there. It usually take me 10 minutes. This camera went about the same until I tried to log in via the ip address in my web browser. My router found the camera, but I couldn't log in. I've been troubleshooting for about half an hour and I found the culprit, which is probably why people have had trouble with set-up on this camera. THE DEFAULT PORT SETTING IS 81 (not 80)!!! After that - set-up was per every other ip camera I've done. I've finished the set-up before finishing this post. Hope that helps!
157783
yea....just go to the app store and download a app called camera360... i'm using iphone 6,too....
1116656
I no longer have the device, but I seem to remember that you had to set a menu item or switch. You have an option to use the screen or the view finder. Also, see that it is properly connected to camera body.
2147835
I have not been able to get this camera to work on my iPhone. Customer Service has been working to resolve the issue and they can see my camera on their iPhone, but I cannot see it on my phone or my husband's.
187076
I'm not sure. I have it plugged into a wifi camera which works just fine. There was nothing to set up. Just plug and play is what I did. Apple tends to like to complicate things, but I don't see why it wouldn't work since it's just and not a program. Sorry I couldn't be of more help.
1530915
I would say best option to narrow down the source of the issue is to try other iPhones, preferably iPhone 5's like yours, to see if it's not the lighting cable port on the phone. You know it works with your iPad air, so, maybe if you know some other people with iPhones, friends or family, you can test the unit with their iphones. Turn off Bluetooth on your phone and hook it up. Reset the phone, home button and sleep button held down together until the phone turns off and you see the apple appear on the screen, try connecting it again keeping the Bluetooth turned off. Reset network settings, try connecting it again. I have an iPhone 5s no issues here. If the dock works with you iPad than I would assume it has to do with the phone. Try those things see if it doesn't help. Do you have issues connecting it with other things to transfer data, like iTunes? Maybe try a restore on your phone with iTunes just make sure you back up your phone, but it does sound more like a hardware issue than a software issue. Still, doesn't hurt to try a few things. Backup your phone if you do a restore though, and know that any unpaid music will be lost with that restore so consider that to before you do it. Hope I could help if you didn't already try some or all of those things. You can also try this tech article from the apple website to troubleshoot it gives a link on how to restore the phone. https://support.apple.com/en-us/HT203284 and if anything call apple for tech support they might be able to help you. Update your support profile so if you call the rep can find your information fairly quickly. You can update your profile at https://supportprofile.apple.com/ last I would say if all else fails find your device manual and call for support their. But because your iPad Air 2 works with it, I'm leaning more towards the phone as the issue.
436450
Put me in the frustrated club. Like another commenter I did not spend a lot of time, but it became clear that my use was not one of the primary supported methods. If you're not in Apple world, I would be prepared to devote some time to getting it to work. It should be possible, but the quick-start easy-setup is not going to do it, and once you get past that, you're on your own to some extent. Docs are not extensive, I didn't see if they have support.
790861
Too funny. I had the same problem with my iphone5 until actually tonight. It's found by swiping in the upward motion from the main bottom button. A light grey screen comes up with sound, Bluetooth etc...it's under airplay
383344
There's a power switch around the shutter button. Turn it on and it should work.
1874428
Just use any program, like iBooth that uses a Camera. Just plug it into an USB port, start the program an tell it to use the alternate camera. Hope it works.