I purchased this in March 2013 and it is completely dead now (won't charge). Is there a warranty or replacement available for it?
1982374
Tony, the two extended life batteries I've bought from HP, one was a replacement which has worked fine, and the other is in a new HP laptop with Core i7 machine and it gives 9-10 hrs, but is only 3 months old. If you bought from HP, I would think they would cover 1 year. From anyone else, it doesn't hurt to try.
1982375
Hi TonySnap.My battery is also refusing to charge!There should be a warranty on all products, I intend to return, this product as soon as I return to theUSA.
2247215
make sure it is charged. if it is, contact the company and they will repair it free of charge. i had a problem with mine not charging and sent it back. they fixed it and i've not had a problem since.
1967293
Should be under warranty. I would suggest going to Amazon for a replacement, assuming it was purchased from Amazon.
844674
Mine stopped after 2 months. I didn't get the chance to try to get a replacement. Anyone know how I can go about this?
61431
Mine doesn't charge anymore either. I didnt know the batteries were replaceable! Sorry I'm just posting this so if you get an answer I'll be notified too :) good luck!
292988
I bought it in March and in July it stopped working. I'm going. Email the company and see if can get a replace
2152208
I had mine sitting idle for about 6 months and then checked it and it was around a 50% charge. It didn't go dead or anything. And charging it took a couple hours if i remember right. But that was several years ago.
509078
I'm not sure... Mine ended up breaking too after a year but I just got rid of it. I didn't even look for a replacement, but they might have one! Not sure.
576026
To be perfectly honest, I am not sure. I've got mine not too long ago and it never said anything about a warranty, but my charger still works fine. I'm sorry if I'm not much help I hope you can figure out the solution soon :(
2141171
Mine used to work then died after less than a year... seems to be a common problem. You can try the other solutions posted but it's possible that it just stopped working like mine and so many others.
1850144
Mine lasted less than a year. I called up the company and they replaced the unit without charge.
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
914856
call the company, this happened to mine and they replaced it. It has a one year warranty.
1160670
Mine doesn't work at all anymore. It died 1 month after the warranty was up.
1811436
I haven't had any problems with mine and I have charged it many times. I would contact the company. They have wonderful customer service. I had to call them on a question that I had and they were wonderful.
1341321
same here... I bought it in March and my son was too small for it so we just started recently using it and it shows as if it charges but it doesn't and I contact customer service and someone responded they'd can send me a replacement battery & I was so happy but then I received another email saying they no longer have it and cannot help me
845581
Sorry I can not help you. I recently bought it and had to return it because mine wouldn't charge at all.