Saw in 1 of the comments that you expected "improved hoses due from their factory on 4/4/14." Do you have the improved hoses in?
2008120
I am seeking a repair kit for the insassy hose which snapped on the 3rd use. Please inform me.
1623193
Hi, I hired a plumber and also had to buy longer hoses - $50 additional from Aurora Plumbing. I Believe I received a fifty credit. Too complicated for me. We like it. Hope this helps. Patty
1062389
You have received the correct filter. They have upgraded the housing. The JG fittings are now sonically welded to the housing.
1314130
Oh, I'm sure there's a warranty, but you'd be dealing with the manufacturer directly, and for something that costs $20, how much time and effort do you want to put into getting them to follow through on the warranty? For me, that is zero time and effort. I went out and bought a "regular" hose for less than the shrinking hose. Lesson learned.
762917
Not really I had the same problem so I just gave up on them and bought some. Better hoses and now it works really great and I only paid like 5 for each hose at starships
958438
Shark has them BUT I called them yesterday on the same issue. There are sending me another hose. Maybe they have had problems with the hose. Mine came apart from the connector piece. If your issue is the same go on the website and get the phone number for parts.
2196651
If is new the hoses r. Clear. Their. My husband. Cleaned. A little. Censor. In it. It made. A big difference.
838996
Contact the manufacturer. Look them up online - or have someone else look them up. Or take a portion of the hose to a Home Depot - they may have a match.
1851751
I bought two of the hoses last year, I have not bought one this year. We are completely satisfied with the hoses. We haven't experienced any issues with the hoses whatsoever. At this point in time, we would probably buy this hose again, in lieu of any other hose. We like them.
685968
I sadly have not hooked it up yet. I did open it when I recieved it and anything you find about needing better hose and install parts in my opinion are absolutely correct. I did alot of googling before purchase and the hose and connections were the only gripe I found.
1727717
I think it is possible. I needed a new hose, and I think that is all I bought. However, my plumber installed it, and it was at least 2 1/2 years ago. I would advise you to contact Grohe and just ask that question. Then you can buy the hose from Amazon.
2201784
They respected their warranty with me. I contacted them by email and explained my problem. they asked me to send them the hose so they could decide if it was a manufacturing flaw. They sent me back the new house shortly afterwards.
1725684
I have had to return 3 -25' green expandable hoses. The Chinese quality control is missing. Get a dap hose
2067457
Did you purchase it somewhere you can email or call to get a replacement hose. If not it is a 1/8 bspp hose assembly. You can purchase them here on Amazon or many places on the web.
1198724
All the cold rush stuff I've ordered comes with the hoses attached (built in). It just doesn'w show in this pic. I've had 2 knees replaced and did a lot of research on these before I bought one. Oh, I'm an RN.....
2171141
Based n the manual, the hose is supposed to have the electrical connection. But the first one I received did not. I exchanged for another one. Same problem. I believe the batch of inventory Amazon had at the time had the wrong hose included. That was 6 months ago. So hopefully, the current inventory doesnt have the problem. I returned my 2nd one but had not tried to reorder since 6 months ago.
255979
I had no problem bringing them together on my AR-240. I can't help, but do wonder if it was switched with a "replacement" hose, for I keep reading about folks getting the wrong hose; and they look alike, except for the connectors. Hope you get it resolved. Amazon is good about taking items back...if in the timeframe - you might check that out.