We purchased one of these second-hand, without instructions. Need guidance on how to properly install the poles for the dome windows (we broke one).
2007504
The small short flexible poles should be used in the dome window. Just slide through the pocket and the tips go in little pockets at each end. They should flex fine. There's really no way to do it wrong? Should be like a half moon when you're done.
2007505
The dome windows are tricky . I personally never use them . But the best way to install is put one end of the pole in the hole where it holds it, then as u go around the window strap the pole with the velcro straps that way the pole don't move while trying to put the other end of the pole in. Hope this helps
1179581
Rachel, thank you for bring this to our attention. We are currently working on instructions for you. Here are instructions for you. Set-up Instructions 1. First line up tunnel to tent opening. 2. Locate the 4 black loops on tent and line then up with the 4 sets of velcro straps in tunnel. 3. Place 1 velcro strap through the 1 loop of the tent. 4. Use the other strap to attach velcro together. 5. Repeat this process for the 3 other sides on the tent. Thanks,
689529
Hmmm..contact the seller, perhaps they can forward u instructions....i threw away my instructions so i'm no help
2175313
I received no instructions either. I think I got it together but it is not much. I should have waited and purchased a better one.
1573827
Sorry to hear that. Ours came with instructions and screws. I'd send it back.
142031
You ain't gonna find instructions on how to install these no more than getting instructions on how to tie your shoes when you buy a new pair..double dog wangityDANG..come on? push the strap around any pole-bar-pipe and pull over velcro and press to mating surface of velcro (Hook + eye stuff). Hold handle where you want it as you do this .
2137032
It should of came with instructions. If not try contacting the company. Or you can try YouTube
1645057
I have purchased two of these domes from Amazon. The first one was the small dome and all parts were there. I then purchased the large dome, and it arrived missing the small hook. I tried HD, Lowes and Ace Hardware with no luck. I then looked at the warranty card and another paper from Aspect, they listed an 800 number for customer service, I called, told the nice lady I was missing the small hook, she apologized for the inconvenience and mailed me the hook I needed. I hope this information helps. Good luck. navydoc
271877
Set up is easy. If you put to much pressure on the top brackets, they will break. Make sure you put the poles in the top bracket, then attach poles to the bottom clips. When you take it down, remove poles from the bottom clips first, then remove them from the top brackets.
2197640
Hello we advise to have all items professionally installed. None of our parts come with instructions.Thank you
877139
There was no instruction manual, just a sheet of paper with a diagram. If the top doesn't stay where you put it then you probably just need to screw it down with more force.
416163
Mine didn't come with instructions either. I went on YouTube and looked up some videos. It helped a whole lot.
2261645
The one my son put together for their 2 yr old came with VERY in depth directions...and they were NEEDED! Contact the manufacturer, they should send them to you.
1251016
The handrail did not come with any instructions. You are on your own. I went on line and found some videos, etc. I would be sure to look at them before ordering. Be sure that the fittings are the same size.
1402601
No instructions. Pole is pretty simple and straight forward. Twist to lock/unlock the poles expanding ability. There's a small plastic piece you can put at the tip to improve your grip when hiking. Compass on the wrist strip. That's about it
1232481
We had the same problem. They came with no instructions. We figured how to assemble by looking in youtube.
2191570
I have the same problem. Bought 2. Tried to assemble one and ran into difficulty. I tried to follow the picture but was unsucessful. No writen instructions came with the units