I received this item but it stuck on the android screen wont I try restarting it won't move .
1979700
There is a small hole on the side of the tablet that you can put a paper clip in that has a reset button.
1979701
The Android screen stays on longer than a normal boot screen. You should see the light and dark effect of the "Android word" as it scrolls. If it stays stuck on that screen, I would completely discharge the battery and recharge the battery. That may reset the boot problem. You should also try the reset hole.
1979702
try holding the on/off til turn off completely..then try to turn on again...
1945111
Try putting it on the charger. If you can get it to stay on do a factory reset on it
954694
Looks like your phone got wet. A new screen might work as long as you blow dry the inside of your phone.
1300214
I had this same issue with mine last night. I finally had to Hold the power button down for 10-15 seconds for it to turn off. I also plugged it into the charger to attempt to turn it off. It finally did turn off after an hour of searching here on web. However, it will not move past the android guy in the middle of screen when turned back on. I am returning it today.
1508169
I think this is a selective error. The one I received had no problems at all. Google play store and everything works fine on mine. Being a cheaper tablet I think some just have issues. The seller should be better about this issue though
1867230
Hi Roger!! I ordered this item because I thought it would work and guess what? It doesn't work at all, my husband and I have tried some of everything to get it to work from our phones to the laptop and absolutely NOTHING!! I CAN'T return it because when I got it I trashed the box it came in, so now I'm stuck with it.. I wouldn't recommend this item because I couldn't get it to work but maybe you could get it to work...
662712
As of now, I just got this item and I also have an android phone. It said it did, but when I downloaded the app on the android it seems to not connect. So I am still looking into this.
1687794
I bought it as a factury unblocked device and it wasnt. So I wouldnt trust in this seller. I hope Amazon do something about it in order to protect the custummers. I had already sent messages to the seller and Amazon and never had a repply.I
717086
Have them send another screen. Seems like they are hit or miss. Got another one coming in. We'll see if this one works or not.
510487
I bought this and had the same problem so I sold it haha. It's not a good tablet. Sorry you wasted your money :(
152332
Mine does not stay on, I cleaned my screen applied it and the next day it was off. So I never put it back on.
1118172
Mine seems fine. Have you tried to reach the seller? Other than returning the product if you felt it was old, I do not know what you can do.
1881198
U need to check if the problem is the screen or the sensor. This is the sensor itself. So i think if your phone doesnt respond you will be fine with this one.
791084
There was no problem with the item. I replaced it and my tablet is workeing properly
1891708
Good question, I just checked and the platform the phone rests on moves and sort of floats but it will not come out and spin around 180 I pulled and it doesn't seem to do that. Hope this helps...
1359185
Yes. It sounds like your screen is defective. I replaced mine with this item. Was easy to do. Found a YouTube video that showed how to do it. Took me less than 30 mins.
1095820
Yes it is. It sounds like yours might be getting stuck or just is broken and won't come up?!