I have a problem with both door won't stay closed when I closed the the doors. What can I do to keep the doors closed?
2076244
Use the provided magnets. Sounds like you didn't mount them on the door when you assembled the item.
2076245
I'm sure you have the magnets in place on the doors to hold them closed. Like any other piece of furniture with doors if they are out of alignment they won't stay closed. Is the unit level. Meaning those center supports under the center I actually took out because were to big causing a slight arc in the unit. That could be a problem. Also, if you try loosening the screws on the hinges to allow the doors to settle and screw them in lightly and evenly that might help. All I can think of.
1112408
Mine did this after some use. Here's what I did. Open the door all the way and use pliers to move that flimsy hinge at the bottom slightly to the right. Gently. It's really of poor quality. Now the door closes all the way. Clever me.
722037
I know im WAY behind yall, but that was the fix for mine, i just cut a small piece of plastic and stuffed it on top of that "door closed" switch inside the batery compartment and now when i shut the door, the switch is pressed... all fixed!!
997036
Make sure that there is nothing in the way of the bolts before shutting the door and turned the handle counter clockwise after shutting and that should work. and yes the bolts should be inside when it is open for you to be able to close the door. If the bolts are out try punching in your combination for them to go back in if not you can use your safe key. To get the bolts back in.I hope that this helps.
852387
Both of mine are having the same problem. I actually taped a peice of and old tshirt around the ends to not damage my doorway.
1838013
Try unlocking the doorknob (or locking, whichever is the opposite of how it came) Hope this helps!
1552995
Hi Janeen, The front should close and stay close without any trouble. Make sure no items inside are hitting anything that might prevent the front from closing.
2139279
I did not have this problem. It sounds to me that one of these things is likely:1. You installed it wrong and you need to take it apart to reinstall. 2. Manufacturer defect.Hopefully you did not close the door and end up on the outside, because then you will have to try sliding something in between the door to push the lock out of the way. It will move even if the door is locked.
21495
There is a door anchor included so you close the door on it and it stays put. Just make sure you do it with a sturdy door! :-)
1711295
I never noticed but I just tested it. The door will always swing back into a closed position but does not always "click" in a locked mode. If you are looking to keep it wide open from time to time this might be a nuisance. We always need it shut so it's fine for that purpose. Hope that helps :)
2058622
I unrolled the bag and the door closed tightly. Try that and see if it works better.
997031
The inside bolts do not go in. Can you be more specific with your problem? What is stopping the door from shutting? Are the bolts on the left of the door going in? Does the handle turn freely?
602548
I had the same problem but realized that there was not enough pressure. If you tighten it more it should lock into place, also make sure the door is pressed down all the way before snapping the handle down.
1621645
I never had that problem. Might need to send back or try to bend the fastener to a slightly less round. Mine holds well shut until pulled open. Good luck.
997033
If you haven't tried already, you need to turn the handle while you close the door. The bolts are supposed to go in. Have you set the new code? Perhaps there is a battery issue?
501952
You probably already fixed this, but I ran into the same problem last night. The cause? The door on the battery compartment was not closed completely. It *looked* closed, but it wasn't. I opened the door to check the batteries and when I closed the door I saw a tiny little gap. Pushing down on the door caused it to click into place and everything worked.
1369889
I have had this problem only once--the cereal box was too big so the doors wouldn't close. If this isn't the problem--maybe new magnets would solve the problem.