Wheel tread The tread came off one of the wheels. No biggie, right?Mint can't travel with only one wheel grabbing.I contacted the company, they do not offer ANY replacement parts except for the charger and magnetic pad.They did offer to repair the wheel assembly for$30!!!Oh come on! Just send me a little piece of tread. Wheel tread The tread came off one of the wheels. No biggie, right?Mint can't travel with only one wheel grabbing.I contacted the company, they do not offer ANY replacement parts... » Read More Wheel tread The tread came off one of the wheels. No biggie, right?Mint can't travel with only one wheel grabbing.I contacted the company, they do not offer ANY replacement parts except for the charger and magnetic pad.They did offer to repair the wheel assembly for$30!!!Oh come on! Just send me a little piece of tread. « Show Less
2082659
I cut to size and super glued a vacuum cleaner belt to wheels. The belt was already the right width and thickness. Works perfect. I also use swiffer wet or dry pads to clean. Just throw away when done.
2082660
I have the same problem with the same responce. I also thought it was crap. $30 I told them I would try to fix it myself. We are going to try a few different things will update with progress.
601415
My tread was slipping off also. I just lifted both treads off the wheel and smeared contact cement (Gorilla glue actually), between the wheel and tread. I let it dry, and it works great!
2082661
Update: my genius hubby repaired the missing tread with weather stripping. Works fabulously!
2082662
You guys could just use some big fat rubber bands that come when you buy broccoli. They should slip right on the wheels. Another alternative is getting a bicycle tire tube and cutting it to make your own fat treads as well. I don't think contact cement would be necessary if it's tight around the wheel.
2082663
Am extremely disappointed the rubber expanded on one wheel so that the Mint no longer functions. Phoned the company. They said I would need to replace the outside unit for $88 as they have no replacement part for the tread! Outrageous! Relieved however to find other customers experiencing the same problem!
2082664
I'm having the same problem, and will ask my husband to use the weather strip.Thank you!
2082665
This is the same problem I have. I have not called customer service but if this is the answer I also get, I will NOT recommend this product. Very sad because I really liked it and used it a lot.
2082666
I'm with you. I got the same result. $30 plus shipping the entire unit back to the factory for 2 little pieces or rubber? Bad answer!
396538
Call Barker ASAP. Have your receipt with the order number handy. They were really helpful when I had some questions. Both of ours came from barker with the wheels locked on. Best of luck getting this resolved.
2022369
I purchased 2 of these. One crapped out on us and the other we've never had a problem with. The steering piece broke completely. We found replacements parts at Home Depot. If its not working, and I know this seems a bit much, take it in to your nearest hardware store. They love to help fix things for you. It may need a new piece that may be stripped and needs replacing.
848438
As long as you don't mind the constant maintenance, it's OK. But just OK. So far I have replaced one front wheel with one from Harbor Freight (replace the 1-5/8 ID bearings with 1-3/4 Id bearings and add a shim and you are fine) and I also replaced the friction disk and differential. Hopefully I can get 2 more seasons out of it. I also figure if I take it apart again, I will have to weld in new nuts where bolts go into places.
1156710
I do not know. However, I did go after the company that made it and they replaced it within a weeks time. They said that the people who sold it to me should have noticed that it did not need just a new wheel, which they said would take a month or more for the part. The frame was bent also which required a replacement. This could have been done immediately instead of jerking me around the way they did.
1938706
We have not experienced this. Your local scate shop might be able to help you sort this out. It sounds like it might be a bearing. The good news is that the bearings and wheel assemblies are pretty universal.
1170266
I really don't understand the question! If it's price per tire, I'd say, "When you get tires for your car, or wheels for your little red Radio wagon, do you usually pay one price for all (4 in most cases), or do you pay for the number of tires you actually need?" Do the math! If your buying for a unicycle and it's for one, your done. If its for two, your going to have a spare! I can't believe Amazon is asking customers to respond to questions like this! Probably won't get posted!
468368
The basic answer is that the wheels are patented by Wheeleez and they charge an arm and a leg for them. These wheel are designed to carry a load on soft surfaces and one wheel by itself is $85. They are unique, in that if you puncture them it can easily be repaired with a lighter. Simply heat up and manipulate the material to cover up the hole. Other than that Wheeleez is the only mfg and they charge what they want. Hope that helps.
1619956
I had the same problem and was able to get a replacement. I called the vendor who sold the product (it's on the Amazon invoice), told them what happened, and they ordered a replacement which was sent directly to me.. Great customer service! The wheels shaft break because they don't fit snugly into the slot at the bottom of the leg. The wheel then slips out and breaks when you move the file. After you replace the wheel, try to crimp the slot with a pliers where the wheel is inserted. That may be tough to do. Try inserting flat sided toothpicks into the slot next to the wheel shaft and snap off the ends. This will create a tight fit for the wheel shaft.
1245796
Greetings Sheila, I have not needed rear wheels yet, however we did perchase and replace a brake unit for the left wheel. I checked the Drive Medical website, and called three of the providers in our region. I learned that prices vary and so does service. Our provider ordered the part and we screwed it on. I also learned from this experience that, according to the providers, the company chargers $45.00 for handling an order, big or small, and that is why the providers do not stock up on replacement items. Hope this helps. Best Elise
416730
Not sure if you're asking if they sell replacement wheels or if you can remove the wheel from its axle. Yes to both. I have accidently broken one of the prongs off all 4 of my wheel axles, but they still all work and it actually makes it easier to get the wheel off and on. My cages have a wheel on each side of the cage, as they don't use the big purple wheel.
907455
I have had some luck contacting the seller, they just sent replacement ones to me. We have a bunch of these, and I have had to get two replacement wheels. Very easy to work with.
2231904
If the wheel itself is not staying attached to the "AXLE", THEN IT IS POSSIBLE THAT THE "PAL-Nut" has departed for the great spring thaw....if that's the case then go to the hardware store and look in the assortments for a new PAL nut, and get on with it....If its the blue wheel adapter "bracket" is broken or missing a tab, just duct tape it to the orange hoop for now.... I've had quite a few of these products, I buy them in pairs so that I have extra handle extensions, clips and Plan "B" when its crunch time....its one of the tools in my company's snow removal arsenal, and a valued one at that....I find that they take a beating when your removing snow deeper than the hoop..(12") at a time, also if there is a layer of crust within the bottom 3" of the removal path, that also puts a hurtin' on plastic bits....we have learned how hard to push them, what their limitations are, and when to change tactics....this really is designed well, but as a maintenance tool.....its really a finish mower compared to a brush hog. Hillbilly Greg ;})-
1247256
It was not difficult for Me assembling pet coach, but a Wheel broke during the set up. I called the manufacture and explained the problem and within a few days, a new set of Wheels sent out to Me and I was off and running.
2134125
I've had mine less than a year and am now working on replacing the belt (approx. $35 including shipping) for the second time, which must be done by a technician ($99/visit). We've tried repairing ourselves. It's very hard, even to get the wheel covers off. I'm not pleased at all.
1682468
How many wheel broken? If just only one, you can take the center wheel and replace it, replacement maybe hard to find, you need to find the right size and right base in order to install it
1309481
Sorry, I've been out of town. There is a tiny metal "clip" in an indentation near the end of each wheel. Carefully remove the clip, then push the wheel into the hole, and replace the clip, which keeps the wheel from falling off. Hope that helps.