Does anybody else have a problem with the chrome/stainless steel strip on the lid? Mine is all scratched up, from little use!
2086592
Paula, I have never before heard this issue raised, but I appreciate the information. If that spot is scratch-prone, we can let future customers know to be mindful of this and take extra precaution. Thanks so much. Sincerely, JR Hill Goedekers.com
459580
My lid matched the rest of the box. Perhaps it was a defect or an old box? I ordered mine a couple of years ago and the lid matched the rest of the box. I would recommend contacting the seller.
485554
It isn't damaged. It will probably come off with a good cleaning with Bar Keeper's Friend. It is a pretty common occurrence with new SS cookware. Happy cooking!!
475395
My set has worked well, but the non-stick has started to retain some food bits at times. Using a mild vinegar soak for 10-15 min., seems to release the residue (it's still much easier to clean, than the stainless steel sets). My problem: When simmering/boiling with the glass covers on, fluid becomes trapped between the rubber gasket and metal rim. Over time, I'm noticing buildup and/or a bit of rusting(?) where the lid glass meets the metal, which is near impossible to clean ( I would've preferred a totally metal lid, to this design). Otherwise, I'm a fan of the ceramic coating, on the pans. My set has worked well, but the non-stick has started to retain some food bits at times. Using a mild vinegar soak for 10-15 min., seems to release the residue (it's still much easier to clean, than the stainless steel sets). My problem: When simmering/boiling with the glass covers on, fluid becomes trapped between the rubber gasket and metal rim. Over time, I'm noticing buildup and/or a bit of rusting(?) where the lid glass meets the metal, which is near impossible to clean ( I would've preferred a totally metal lid, to this design). Otherwise, I'm a fan of the ceramic coating, on the pans.
1245399
Mine aren't dirty enough to warrant a cleaning. Suggest send it back to manufacturer or buy a new one (doubt they take trade-ins, eh...)
1504931
Yes, I experienced this. The primary issue I had was the metal plate was unbalanced and rubbed against the stainless at the opening. I tried unsuccessfully to rebalance and was never able to get it to work properly.
1424796
Thanks much for the tip. I'll give it a try. I too am not too concerned about the inside of the lid.
494150
I had the experience of the rusting on the rim, near the lid hinge, but not the inside. I empty the water after pouring the water for coffee. The manufacturer said to prevent rust on the rim wipe dry, to remove what it had, they suggested a little baking soda on a damp towel.
452164
When I worked in my Mother's Restaurant, we cleaned all of the Stainless Steel with Club Soda! I know it sounds strange, but they all shined like new afterward, and no fingerprints! Hope this helps!
631300
Mine gave off not so much of a taste as a strong unpleasant smell. I kept using it, hoping that eventually the new plastic would finish outgassing and the smell would go away. It's been a couple of years now and I only notice a faint whiff once in awhile. But the top lid materials were not spec'd to withstand the heat; the lid's chrome finish as well as the plastic hinge portion has become wrinkled with repeated exposure to heat during normal usage. I'm currently searching for a replacement lid, as mine is getting rather ugly. The rest of the kettle still looks great, and still boils water like a champ. Mine gave off not so much of a taste as a strong unpleasant smell. I kept using it, hoping that eventually the new plastic would finish outgassing and the smell would go away. It's been a couple of years now and I only notice a faint whiff once in awhile. But the top lid materials were not spec'd to withstand the heat; the lid's chrome finish as well as the plastic hinge portion has become wrinkled with repeated exposure to heat during normal usage. I'm currently searching for a replacement lid, as mine is getting rather ugly. The rest of the kettle still looks great, and still boils water... » Read More Mine gave off not so much of a taste as a strong unpleasant smell. I kept using it, hoping that eventually the new plastic would finish outgassing and the smell would go away. It's been a couple of years now and I only notice a faint whiff once in awhile. But the top lid materials were not spec'd to withstand the heat; the lid's chrome finish as well as the plastic hinge portion has become wrinkled with repeated exposure to heat during normal usage. I'm currently searching for a replacement lid, as mine is getting rather ugly. The rest of the kettle still looks great, and still boils water like a champ. « Show Less
2097826
I thought there was a pretty good seal on the lid...but since I bought them about a year ago ...I am noticing rust spots that cannot go away...so I am very upset about this...I didn't think they were capable of rusting...so I won't be keeping them much longer....
158091
I haven't see the lid by itself, but I have a feeling that if someone would contact Nordic Ware directly, I bet they could help you with a new lid. I have had great success with going direct to handle a problem. Give it a try and good luck!
183862
I hand wash mine and found no residue on my lid. This is the perfect size for casserole dishes and works perfectly. Hope this helps.
125910
I did not have that problem with mine, There was a little bit left on it but it just rubbed off with my thumb. sorry no more help.
667783
many including myself have found the inner pot to quickly (in some months) get fine bubbles, blister widely and possibly peel into the food. a replacement is about the cost of a new cooker and nothing is interchangeable if not still made. I never used any metal or scratchy cleaner but I saw how my family ruined pots with them. the damage is different, scratches and fleck, not the spontaneous blistering for following all the instructions.
1276925
Ours also suffered erosion of the finish after just a couple of years. I'm pretty sure it went through the dishwasher a few times, but not any more. No way to know if that was the cause. We are considering replacing it and I would not DW it again.
954874
I have only had mine on for a few months and the chrome is starting to corrode a bit. When wiped with a damp tissue there is a green cast to it. I have only cleaned mine with pine-sol. I am now disappointed and will lower my rating. However, the finished wood is still beautiful and looks like new.