Can't download on the 80GB, already updated software. It appears that it has sync but music doesn't show up.
2065650
Sometimes they can get a little buggy, just reset it, hold the center button up and hold back, and it might fix your problem or try a new sync cable. Both have fixed my Zunes for me in the past
1500014
not sure how one tells if the software is new or not. It plays music as it should. If you order extra song chips, spend the time to look at the actual song lists from the manufacturer - there's a lot of overlap. Its surprisingly difficult to get the songs you want!
1563251
Have you tried re-syncing it? When I initially bought it, I had some trouble with it not responding. That seemed to "fix" the problem.
1177257
Works, but downloads not. I research and is not certified then the downloads don't allowed. Can you confirm this pls? Apps like Dropbox / Evernote
381648
Although I haven't used it yet, I have an app called AppMgr that will do that. Why haven't I used it? Using the SD card for music, not apps...:-)
1804772
My son has not tried either. I can't see a problem with the music as it downloads and plays games just fine.
1589047
I can not get some of my music to play.I can see it on the screen but can't get it to play
2056383
I am having trouble with the software downloading. I loaded a free audacity on my computer but I haven't tried it yet.
448049
Sorry dave, but mine works just fine. maybe you need te format your sc card. and have all songs in the root, not in maps. hope it helps
1310741
Mine says on properties it's a 32 gb but it will actually hold less than one gb. I've tried formatting it repeatedly with no success, though it says it's completely formatted. Then I get a disk error message and when I attempt to load songs onto it they vanish. I believe it's a counterfeit.
503383
I have the same problem and unfortunately have not been able to play music from it either. Maybe we can get an answer from the makers on what we might be doing incorrect.
161243
I called Mattel support and in about 4 hrs I recieved email with the new code. The new code worked and I'm be able to download music for my daughter now. Hope will work the same to you all. Good luck!
1383922
Did it workout for you.Also, if I use this producy, will I have 2GB on top of the 2GB already in the player? Or is this for one set of songs and the one in the player another set?
2093828
Ok if you charged it from a outlet you put the USB cord into your computer I should come up at the bottom of your screen for you to download something you have to put your music on from your library on to it it should say sync
2159978
try putting the songs into folders on the sd card. It worked for me. Was able to get about 20 albums on my 2G card.
1015116
It doesn't always connect....I've simply reconnected on such occasions and it would then show the music files...my data source has always been an iPad if that helps clarify the matter for you. Good Luck....
842652
it doesn't sync with any type of accounts. It is essentially a portable hard drive, so music must be physically copied onto it like any other file would on an external drive