will buying this mess up the upgrade for my daughter. We are not ready to use the upgrade, but her current phone keeps freezing
2077835
This will not interfere with an upgrade. You just log on to your Verizon website, choose your daughter's current device, and choose "Switch Devices." This phone does NOT have a data package capability though. Just so you realize this.
877720
Yes, you will keep your plan. You lose it if you upgrade(get a new phone) from Verizon.
1760151
We purchased this phone for my father who has a Verizon account. He had the same issue. He was not sure for an upgrade. No problems setting it up on the website by ourselves.
2068972
As far as I can tell, there shouldn't be a problem. My daughter's have Android phones and there no issues with texts/pics, videos, etc. I don't have a data plan, but I do have the larger text/pic message plan added. Hope this helps...
1841512
yes, not a problem. I took my Amazon purchase in to a T-Mobile store where they took care of everything. Moved the number from the old phone to the new and switched the devices on my plan.
1452260
you should be able to just put in the new phone and should work fine. I'm with at@t and had no problems
1232318
i believe so. i just upgraded and got this in the mail today. i entered my information as a "existing customer," and after entering my info and purchasing the phone, i got an email from amazon saying the following... " Congratulations, Cingular Wireless has notified us that you are eligible to upgrade to a new phone with a contract extension through Amazon.com. We are proceeding with your order and you will receive a ship-confirmation e-mail once your order has shipped." I have yet to be charged that scary $250 fee or recieve notice otherwise, so I assume all is well!. I guess the way that they do this is that if you are eligible to upgrade, by purchasing this phone, you are back on a 2 yr contract with them- so they offer you a discount on the phone in doing this. Hope this helps! I was scared too- just read read read for answers- good luck!
1415862
YES. Mine freezes up alot. among other problems. not a happy camper with this phone. I paid $153 just a month ago here on Amazon, now it's $119. No surprise why -
859515
I believe I am eligible for the upgrade as it is past its release date...however, I have not updated mine.
1937985
I'm not following you. I bought this phone at&t; locked for my son. It came in good condition refurbished. We activated it thru at&t; and it works just perfect. Like a regular phone. No glitches.
2033018
No it's not the unlock version; you'll have to get it unlock over on eBay they should be cheap to unlock the phone.
1948484
My phone is an unlocked T-Mobile phone. I have also had the problem with it freezing up. I have had some problems with their service also. So you want to make sure the phone you get is set up for a good network system in your area.
444866
I think so. I wanted a new number so got a new one (for free) from the T-Mobile store, but I believe if you transfer your old one, it will work.
2016220
I don't think so. It's a hardware and not software so upgrade could only be in new device and not this one.
407047
Yes, that's what my daughter did. She broke the phone she had, but was still under contract, so she just took the new phone to the Verizon store and had them swap it over.
1094671
Ooops: read below for someone else's actual experience with this. My original post: I suggest that you research the consequences of the upgrade, before doing it. I read somewhere that, on 4.3, you can read & write to the micro SD card (if you install one, of course), but that you cannot write to it (while installed), once the upgrade has been performed. Subject to your verification and the wisdom of others. Just something I read after I had already upgraded. BTW, upgrade was pretty effortless, FWIW.
1341084
Hi Liz, god bless you and your precious son. unfortunately I have not had this phone long enough to provide a good review .I have not had a freeze to date but my review is very limited due to me only having the phone for about two weeks. Good luck and god bless for caring for one of our most special and beloved children as I am caring and loving one as well.