I've been using this otterbox for the past few months. The outer hard cover clip case side clip broke off, can I buy just the outer case?
2059202
I don't know for sure if you can buy parts like that, but I believe Otter Box has a warranty. You should contact them and they probably can either replace the broken part or tell you how to buy just that piece.
2059203
I recommend that you contact OtterBox as they offer limited lifetime warranty on their products. I believe they will either fix, replace or made an accommodation for you. Good luck.
636896
I would check out the Otterbox website...I had an issue with my black Otterbox that I had prior to my current one and they were very good about helping me out and replacing it.
1300392
By throwing it in the trash and buying a different case! That is what I did. I bought the obex off amazon with the clip for a great deal, but I could hardly Hear on it and the other end could not hear me. I threw mine in the trash and went with an otterbox preserver. I honestly would return it for a refund.With the otterbox, you put the phone in the case and snap on the back cover, bottom, top, middle. Done
1097684
I'm not sure but if I were you I'd go to the OtterBox site and ask your question.
116462
Hey Ben, first off let me tell you how much I LOVE this case, I also have the same one for my old iphone4!! It has side clips that almost take a very small flat head bc of the sensitive nature of them it's MUCH easier to break vs the older otter boxes which I've always owned them. My suggestion is perhaps a car charger or if you feel the need to supply additional power and wi have heavy usage keep the car charger. For myself personally it's not an easy change. My suggestion is your stay with otterbox because they are TRUELY te best. Try a commuter which is also otter box, less protection but MUCH easier removal. Happy hunting!! Hey Ben, first off let me tell you how much I LOVE this case, I also have the same one for my old iphone4!! It has side clips that almost take a very small flat head bc of the sensitive nature of them it's MUCH easier to break vs the older otter boxes which I've always owned them. My suggestion is perhaps a car charger or if you feel the need to supply additional power and wi have heavy usage keep the car charger. For myself personally it's not an easy change. My suggestion is your stay with otterbox because they are TRUELY te best. Try a commuter which is also otter box, less protection... » Read More Hey Ben, first off let me tell you how much I LOVE this case, I also have the same one for my old iphone4!! It has side clips that almost take a very small flat head bc of the sensitive nature of them it's MUCH easier to break vs the older otter boxes which I've always owned them. My suggestion is perhaps a car charger or if you feel the need to supply additional power and wi have heavy usage keep the car charger. For myself personally it's not an easy change. My suggestion is your stay with otterbox because they are TRUELY te best. Try a commuter which is also otter box, less protection but MUCH easier removal. Happy hunting!! « Show Less
2107291
I would contact Otterbox through their website and see what they say. They are pretty proud of their product, so kudos to them if they back their product up.
1024848
I bought just the holster and it was EXACTLY like the original, which broke when the Trotline's massive waistline snapped off the clip on the back of the OtterBox. The replacement has survived much longer. Get one, it is excellent.
1305727
The clip comes off. I never use it. OtterBox sells them separately, but this price on Amazon is the best I've seen.
1367843
I haven't seen it sold separately but why don't you try the otterbox site... maybe straight from them.
293623
Yes Google otterbox customer service number and call they will send u a new one
1885996
Mine was new, but I was really disappointed in the quality of this otterbox. We sent in twice for warranty and after the 3rd time we just gave up. The outer shell is a different plastic material than their other cases and it stretches out really easily. I only took the phone out of the case 2-3 times (bad sim card, sim card socket loose, and a memory card upgrade) and the corners where so stretched out that they wouldn't secure to the inner hard shell case.
348230
You should be able to replace but I wont recommend. Case is very fragile. You can get better case for the price.
2123677
I do not think so.When I was shopping for an otterbox I only saw the complete set and no replacement parts.
341700
Hmmm ... I thought it was in the FAQ on the Support tab, but it isn't there now ... sorry for not verifying before I posted ... but in any case I found this youtube video from Otterbox, which is even better --> http://www.youtube.com/watch?v=sYF7gM_YalM ... good luck!
123311
Only from Otterbox's main website. Many models over 1 year old are normally discontinued from what the customer service rep told me.
1459084
Keep the packaging. I have friends who just called Otterbox and the company replaced their caws when it broke. Free of charge.
1533758
I have not used the otterbox. When I first looked at it the clear face seemes cheap so I opted for the griffin. The clip only lasted a week and to take it on and off it would catch on the face plate of the case and unsnap it. I would not recomend this case. I just recently started usiung a Ballistic case for the 5c and I love it. The only down fall for this case is there are only a few colors to choose from. But this is the case with any cases for the 5c, very limited. The clip for the ballistic is similar the the otter box and the face plate is wrapped by the side covers. A much better design. Especially if you are lookng for a good case with a good clip. I have not used the otterbox. When I first looked at it the clear face seemes cheap so I opted for the griffin. The clip only lasted a week and to take it on and off it would catch on the face plate of the case and unsnap it. I would not recomend this case. I just recently started usiung a Ballistic case for the 5c and I love it. The only down fall for this case is there are only a few colors to choose from. But this is the case with any cases for the 5c, very limited. The clip for the ballistic is similar the the otter box and the face plate is wrapped by the side covers. A much better... » Read More I have not used the otterbox. When I first looked at it the clear face seemes cheap so I opted for the griffin. The clip only lasted a week and to take it on and off it would catch on the face plate of the case and unsnap it. I would not recomend this case. I just recently started usiung a Ballistic case for the 5c and I love it. The only down fall for this case is there are only a few colors to choose from. But this is the case with any cases for the 5c, very limited. The clip for the ballistic is similar the the otter box and the face plate is wrapped by the side covers. A much better design. Especially if you are lookng for a good case with a good clip. « Show Less