Problem with assembly (Step 2): The "A" plastic sleeves don't fully fit around poles. They slide past the grooves &amp; won't support the shelf. Advice??
660517
Sleeve won't fully engage until the shelf has been lowered. May need help to get all four on and the shelf lowered onto them simulatneously. This wasn't my first whitmore so I already knew the drill. Also, be sure the sleeves are rightside up. Good luck!
1498734
Had the same problem/question. Not smart enough to ask online so I just built a shelf.
1958982
I would just call the company, explain the situation, and ask them to send replacement shelves...toss the old ones, they are not worth returning.
1194547
there is a hole drilled in the glass that holds the shelf to the bracket, so they can't be moved. I have a problem with some of my larger components that have thicker cables/bigger connectors behind them. I am considering going to a Glass place and having them just cut me a larger shelf from glass that looks the same. Another option, for the connectors at least, is mounting a piece of 2x4 to the stud, then mounting the wall mount to the 2x4, giving me another 1.5" behind the components to work with. If I cut it to the right size and paint it with a flat black paint I think it will blend right in.
1255871
Email the company. It's really ez to assemble. If I find my instructions I will let you know
1296619
My shelf is about an inch but it's a loose fit. You might need to add tape or something to hold it.
1733269
You need to dig a hole to put the sleeve and then the main pole slides in. I would concrete the sleeve in the ground.
1588579
There is nothing to assemble. Check the diameter to see if you can tip it into your cabinet. My corner shelf is open and in the pantry.
253474
the holes the poles slide through typically are wider on the bottom, that fit over tapered wedges on the poles. I have installed shelves upside down, but it is not as secure. you can always cut a board to fit in the bottom of the shelf, effectivly reducing the flange of the shelf wall
2191570
I have the same problem. Bought 2. Tried to assemble one and ran into difficulty. I tried to follow the picture but was unsucessful. No writen instructions came with the units
1273243
They can practically touch. There are notches in the poles that the two part plastic wedge fits into and as long as those wedges are seated in the notches the shelf can drop down on them and seat. Those notches are about an inch apart so you can set the shelves at essentially 1" intervals anywhere along the poles. It is best to have one shelf high and one low just to square up the unit and make it more stable.
2034995
I sent that one back. It is very cheaply made. I sent one back and then they sent me another and that one was just as bad so I sent that one back. I did have a shelf in it. Good luck.
1131944
I have 2 of these units and both were easy to assemble, maybe the plastic fingers that fit together may have a bur or possibly the plastic did not mold correctly, good luck !
2156878
I believe that the poles are just one piece (I would have to disassemble it to be sure) - you have the ability to adjust the shelf to where you want it.
1116606
The poles are not adjustable. The shelf is adjustable because it can be moved up or down the poles and affixed to whatever height you want.
1107871
I don't think so, and other issues seems like the 2 shelves are not fitting properly(small)
1509189
A copy came with the unit. Not very clear. I read the reviews for a lot of important info. Build the sides first. There is a double ring at each location where a shelf goes. Hope this helps.