Battery line up, Old ones fell out and plus to minus, all plus up, all minus up--what?
2090002
This is the 3rd one of these I've ordered. The 1st one I found in a store and it worked. I had to pull parts from the 2 ordered to get one that sorta works.
1828206
Are you sure you have the terminals secured properly on the battery? As I recall you have to tighten up the terminals that connect to the battery. Take a pair of plyers and lightly squeeze down on the terminal connectors (attached to the UPS). Squeeze them flat side down. Not too much, but just enough to get a tight fit on the smaller blades attached to the battery terminals. My replacement worked perfect.
1338517
Yes, I took it apart and found a new battery online. The tricky part was getting the rubber bumpers off so I could get all the screws out. BTW, the B&D people told me it couldn't be done.
1090218
Make sure the battery is in the right way. Line up the little old things - there are two on one side and only one on the other side. Other than that, I don't have any suggestions. Have never had this problem. Good luck!
978883
Batteries are in mounting base . Remove cover, remove old batteries, replace with fresh batteries observing polarity
2258901
I don't know. I would probably pull batteries out and replace if it doesn't show correctly.
1413280
I purchased a replacement battery and they have changed the battery posts - so it is not easy. I had to solder the new battery in place.The new battery has slip on posts and the old one was attached with a small screw and nut. Bah Humbug....
16291
Take off the shrink wrap covers. I first thought they were an intregral part of the batteries.
1350382
The main 2 mistakes I made were: 1, forgetting I had to pull on the ribbon to lift out the battery; 2, after plugging in the new battery ( you have to be careful to match up the + and -. This is a major design flaw. White on white symbols while your on a step stool at a very uncomfortable angle? Really; sadists). Then just remember to hold down that plastic lever, press the battery in and you're done. Well except for the three pronged connection. For this take a deep breath and let it out slowly as you finagle the connection. Done. And god please bless mediocre designers. The main 2 mistakes I made were: 1, forgetting I had to pull on the ribbon to lift out the battery; 2, after plugging in the new battery ( you have to be careful to match up the + and -. This is a major design flaw. White on white symbols while your on a step stool at a very uncomfortable angle? Really; sadists). Then just remember to hold down that plastic lever, press the battery in and you're done. Well except for the three pronged connection. For this take a deep breath and let it out slowly as you finagle the connection. Done. And god please bless mediocre... » Read More The main 2 mistakes I made were: 1, forgetting I had to pull on the ribbon to lift out the battery; 2, after plugging in the new battery ( you have to be careful to match up the + and -. This is a major design flaw. White on white symbols while your on a step stool at a very uncomfortable angle? Really; sadists). Then just remember to hold down that plastic lever, press the battery in and you're done. Well except for the three pronged connection. For this take a deep breath and let it out slowly as you finagle the connection. Done. And god please bless mediocre designers. « Show Less
913131
Try flipping them, the labels on the battery cover are telling you what should be touching it (+,-) not what the nodes are.
629223
Good luck. Had to throw mine away. Be sure to check the charger it was the reason my battery was bad.
1047317
Make sure that all 4 batteries are put in the correct direction according the markings in the 2 battery cases. I messed with it for an hour before coming here and finding that out.
996298
its pretty simple...remove the wires from the old battery and replace and attach the new one with the corresponding colored wires
1662863
2. It's easy to take the battery out and replace it, but there is no stop, so the battery can fall out when the entire battery holder comes out (if you're not careful). This happened to me and the battery fell on the floor. Now I don't see in what orientation the battery should be when a new one is put in (positive up or down).
657313
I would suggest contacting the seller. Sounds like it might be a bum battery.
2253378
may mean the battery is unsupported. I've never had that happen to me. Just s suggestion. I'd check to see if your battery is supported.. Read the manual maybe. Sorry. not much help. (also it may be in upsidedown)..
2061773
Batteries could be already charged or they are old and no longer holding a charge.