I seem to be having a problem with getting the power switch toggle on the Waterproof case to match up to the power button on the camera.
2090688
compared to other units, this has a lever. it will slide right in there - just jiggle it a little left to right.
2090689
What's that quote? "Well THERE'S YER PROBLEM!" Good luck. I have used 4 generations of cases from canon and they are all excellent performers. Funny I have 2 S110 cases lying around the house if you ever want one.
2090690
In my experience this should match perfectly. Is it posible to take a picture of the problem? You can contact me at jjhenao@gmail.com
894576
If the case is charged then the silver power button at the bottom should turn it on. If not, the device might be broken.
1525939
The button is recessed and you have to push down kinda hard. I have one in my hand, I am not worried about it turning on in my pack at all
1166445
Make sure the case is turned on n the cover stays open. The power button is very sensivite! Mine never chargea fully before the pack battery dies!!
340170
Sorry you are having issues... unlock the knob on the side, and push in the button on the other side when you slide it out. It actually should slide out either way. Many of these plates come with extra screws for your camera and generally they store them under the plate, usually screwed in. It's possible that maybe one of them loosened and is preventing your plate form coming out. Try turning over the whole thing and maybe that will create a gap to get your plate out. I have 4 of these, and at work we have another 6. I haven't had any issues, so hopefully this isn't a common problem. Hope that helps, good luck! Sorry you are having issues... unlock the knob on the side, and push in the button on the other side when you slide it out. It actually should slide out either way. Many of these plates come with extra screws for your camera and generally they store them under the plate, usually screwed in. It's possible that maybe one of them loosened and is preventing your plate form coming out. Try turning over the whole thing and maybe that will create a gap to get your plate out. I have 4 of these, and at work we have another 6. I haven't had any issues, so hopefully this isn't a common problem. Hope... » Read More Sorry you are having issues... unlock the knob on the side, and push in the button on the other side when you slide it out. It actually should slide out either way. Many of these plates come with extra screws for your camera and generally they store them under the plate, usually screwed in. It's possible that maybe one of them loosened and is preventing your plate form coming out. Try turning over the whole thing and maybe that will create a gap to get your plate out. I have 4 of these, and at work we have another 6. I haven't had any issues, so hopefully this isn't a common problem. Hope that helps, good luck! « Show Less
1199817
That was my same issue. I was unable to get the phone into place and when it was in place that that brief second the power/lock button was not function-able.
2215206
I have this same problem. The switches function just fine until I connect a camera. Once a camera is connected, I believe a ground loop forms. This can pose a potential problem (no pun intended). I have two of these enclosures and they both behave the same.
680830
I have the same problem. So far I just remove the battery when not diving. Try removing the magnet used in the slider. I know that's not a good answer but it will give more info. I think it needs a bit more design work.
198087
There is a very hard to find toggle style switch that needs to be flipped on. I bought this for my dad, and he had to bring it to me to get it turned on!
1438601
if there is a hole in the side, the only thing that I can think of is that that space is intended for one of the buttons to control the camera and it possibly broke in transit or prior to shipment? If it is in fact the waterproof housing that your link which you provided in your question pointed to, there's definitely something wrong.
2042175
On the bottom of the camera there is a slider switch. With your thumb slide up on the switch and with the existing pressure slide the plastic cover including the thumb switch to the side and there you are ;-)
441083
I was having the having the same problem when I first got my case. What I did was cut slits in the rubber on the two long sides of the button , so that rubber button has more room and freedom to move. Worked for me
128168
the clear plastic part of the case is some what flexible. You can use "push" buttons but if you need to "turn" anything you are going to be out of luck. all I did was turn the camera on and off and push the shutter button so I didn't have a problem.
1366811
Yes I have the same thing happen to me just remove the battery and put it back a turn the camera back on This works with other issues as well Hope this helps
2006797
I just received mine today. Ordered on 11/3. I have the power button issue. Guess I'll contact the seller and see about getting a replacement or I'll get another brand. Too bad though because it's an awesome case other than this button problem.
1682386
I had that issue myself and made sure it (the phone switch) was in the "on" position before installation. Seems to have corrected my problem.
2086218
i had the same problem it's a little push lever just push it towards the camera and it will come off.