I want to know about warrenty and how we proceed if any problem with the disc
2072976
Suggest contacting LaCie directly by email. I've found LaCie support completely satisfactory.
2072977
Warranty, well, I'd have to look it up; however, I have had no problem with the unit. I can see when it is backing up when the small white LED is illuminated. Seems to work well.
2072978
When I had trouble with the disk (it got damage and I lost all the info) Lacie offered no support even though it happened within the one-year guarantee. Reparing the disk costs more than the disk itself, and they don't even offer that service. On top of losing the data I had to buy a new disk, not Lacie of course.
2072979
Stay away from this drive and away from LaCie. I just bought this and am having trouble with it. Waited a half hour on hold to be told they won't do anything to help without setting up a ticket and getting ALL your information....... I'm getting sick of the dating-mining and the non-existent customer service. really sorry I bought this.
1444982
The serial number is on the label and identified as such. However the drive also has to have been purchased from an authorized Western Digital reseller, or purchased as part of a system sold by an authorized reseller. If you visit the Western Digital web site they have full information regarding warranty coverage.
2132713
I would recommend removing the old one. Though it's never happened to me, I've heard stories of extra weight/thickness causing problems with the disc drive.
1377158
I should have posted this earlier. It appears to be an error message related to the disk. Could be disk stuck or disk drive dead (the latter in my case). I took Toshiba up on the replacement. It was something in the range of $80-$90 and the replacement unit actually appears to be new rather than refurb. I had enough of an investment in disks that it was worth it if I could get another couple of years' service.If you do go the replacement route, make sure to get a receipt notice from the post office. Toshiba actually lost our unit in receiving and it took a bit of yelling to get it straightened out.I'll eventually go Blu-Ray when the players are as good and the disks are as cheap as HD-DVD was two years ago. I should have posted this earlier. It appears to be an error message related to the disk. Could be disk stuck or disk drive dead (the latter in my case). I took Toshiba up on the replacement. It was something in the range of $80-$90 and the replacement unit actually appears to be new rather than refurb. I had enough of an investment in disks that it was worth it if I could get another couple of years' service.If you do go the replacement route, make sure to get a receipt notice from the post office. Toshiba actually lost our unit in receiving and it took a bit of yelling to get... » Read More I should have posted this earlier. It appears to be an error message related to the disk. Could be disk stuck or disk drive dead (the latter in my case). I took Toshiba up on the replacement. It was something in the range of $80-$90 and the replacement unit actually appears to be new rather than refurb. I had enough of an investment in disks that it was worth it if I could get another couple of years' service.If you do go the replacement route, make sure to get a receipt notice from the post office. Toshiba actually lost our unit in receiving and it took a bit of yelling to get it straightened out.I'll eventually go Blu-Ray when the players are as good and the disks are as cheap as HD-DVD was two years ago. « Show Less
721174
Save your receipt. I have had to obtain warranty service in the past, and unless you have a dated sales receipt they go by the date of manufacture. I happened to purchase a drive that was on a shelf for several months after it was manufactured. WD honored without any grief the sale date on the receipt.
634098
i'd love to tell you but the disc arrived broken and in multiple pieces! the keyboard was wrapped well enough, but they just threw the disc in there. i called amazon to send me a new disc, but they said i had to ship the entire package back to them. so i just took a loss. the package is a good deal, however.
1027744
http://lmgtfy.com/?q=BUFFALO+DriveStation+2+TB+USB+3.0+Desktop+Hard+Drive+(HD-LC2.0U3)%2C+warranty#seen
1310635
I have ordered additional discs and I would suspect you can order parts also by contacting the company directly. The address and phone number is in the book that came with your machine. If you cannot find it let me know and I will look it up for you when I get home and let you know.
1456327
Reference your question about a warranty; I examined my user manual very carefully and was unable to find any reference to a warranty. The only reference concerning repairs was in thetroubleshooting section for the DVD player in which the user was advised to perform the troubleshooting steps prior to contacting an authorized service center. I would ask Amazon forassistance in contacting the "Supersonic" technical representatives for further information in this regard.
1641223
I'm not sure how that is true. Warranties run from when the drive is bought - if it is new. A used one would be a different thing.
1825654
You have to specifically check it. Third party resellers often sell OEM non-warranty drives but don't disclose this. Check here when you receive it to avoid a nasty surprise, and return it if it's not in warranty. http://wdsupport.wdc.com/warranty/warrantycheck.asp?custtype=end
2039595
A disc that I purchased did the same thing after just one month. I don't know why and numerous e-mails to SanDisk regarding the issue went unanswered. Must be poor quality .
1493651
You would be beter off buying a diffrent printer. I think I still have the disc and you are welcome to it. E-mail rmiller@ransome.com
555347
As far as I could determine it was a new drive. I do not recall at this time what the warranty terms were. The point became moot when I discovered that the hard drive was not my problem. The mother board was the problem.
1242745
Hi Chase, Give us a call. The phone number is in the back of the unit. Our toll free tech support can help you trouble shoot. We suspected either you are using a low quality blank discs or your master disc need to be format, but we need to be sure. Thank you very much!
2038153
The DVD we are selling is used so would have now warranty. Thank you for your interest. Grant Men
798895
I believe that the manual is on the disc as well as on line, they may now provide a printed manual (it has been quite some time since I purchased mine so I do not remember).I have never had any problems with the printer what so ever.