I just received mine and followed instructions, but no steam at all comes out and it makes no sound. The night light works. Should I hear something?
2089736
if no steam comes out...regardless of whether or not it makes a sound....it's defective. Call amazon customer service and have them send you a return label and a new item.
2089737
Turn the dial all the way to max. Yes, you will or should hear a motor running but it's very quiet. Steam comes out right away. If none of that happens then return the unit.
2089738
Hi. On my unit sound is very minimal but you must see steam and very solid one. Your unit probably broken as mine after a month of usage. I would recommend you to return it.
2089739
There is no sound. However, you have to make certain the everything is put together properly. One side of the stopper is round and opposite side is flat so that it fits a certain way on the base. You should see vapor coming out almost instantly.
2089740
You should be able to see the vapor. I agree with the other comment about contacting Amazon about a defective product.
2277662
When I first got mine, I set it up in the kitchen under some lights, filled the water tank, and then turned it on to confirm it worked. I ran it for a few minutes and then unplugged it and carried it to my room. I noticed that it wasn't blowing out much mist. Like you are noticing now. I proceeded to empty out the basin and try again, and it worked like a champ. See, in carrying it down the hall with the water tank full, when it gets jostled around with the valve open, more water gets into the basin than should be and the ultrasonic platter can't work through the higher levels of water. Just empty out the basin, put the water tank back on and turn it on. Also, the more you turn the knob, the more mist comes out. Turn it until it stops turning, that's full power.
1693022
I am having the same problem. There is not sound of gas going into the top lamp. Tried the priming of the hoses.Any other suggestions? I have this brand new item and it doesn't work.
50483
Sounds like it is broken. Send it back. You should at least see steam. It got the bottles to hot for me and I don't have time for that with a crying baby. Send it back.
2051566
I don't think so. Mine continues to produce steam until the timer goes off. Sounds like a malfunction. I guess maybe make sure it's got enough water (seems obvious, I know). Other than that I'd call the company!
1323502
Ella, this is very odd. Mine does not make any noise and the temperature display does not flash so something is wrong. You might have received a faulty unit. You might want to call Amazon. I hope this helps you. I am sure this is irritating for you. Sorry, Cindy
740350
Make sure you follow the manufacture's instructions. Wait the amount of time specified and use the steamer. The steamer will stop working after a few minutes and you will have to wait until the water heats up again, but after this you should good to go a few minutes and not a few seconds. If it only runs for a few seconds, make sure the fittings are correctly installed and try again. After this I would call the manufacturer for assistance.
247092
It's a mixture of water and cleaner. The manual suggests using warm water. There's definitely no steam, though.
462608
I didn't see the steam vapors from the vent, either. However, the water in the tank is vaporized. The light is only on when it needs to be replaced, I think.
276258
No, Let it get hot enough for the light to go on and as long as there is enough pressure the steam will keep coming.Maybe you have a defective one. Do as the directions tell you.
139138
When I ordered this replacement part for my steamer, I too thought it wasn't seating properly and that I had gotten the wrong part. And when I turned it on for the first time, it made a horrible noise for at least 5 minutes, while it was being primed. Suddenly the noise stopped and it started allowing the steam to pass through and it worked great. So, my guess is that it's just the newness, and the possibility that they made some minor change to the design which makes it LOOK like it's not fitting properly. I'd give it a try and let it run - holding the trigger pulled and open - for a good 5 minutes to see if it doesn't do the same as mine. When I ordered this replacement part for my steamer, I too thought it wasn't seating properly and that I had gotten the wrong part. And when I turned it on for the first time, it made a horrible noise for at least 5 minutes, while it was being primed. Suddenly the noise stopped and it started allowing the steam to pass through and it worked great. So, my guess is that it's just the newness, and the possibility that they made some minor change to the design which makes it LOOK like it's not fitting properly. I'd give it a try and let it run - holding the trigger pulled and open - for a good... » Read More When I ordered this replacement part for my steamer, I too thought it wasn't seating properly and that I had gotten the wrong part. And when I turned it on for the first time, it made a horrible noise for at least 5 minutes, while it was being primed. Suddenly the noise stopped and it started allowing the steam to pass through and it worked great. So, my guess is that it's just the newness, and the possibility that they made some minor change to the design which makes it LOOK like it's not fitting properly. I'd give it a try and let it run - holding the trigger pulled and open - for a good 5 minutes to see if it doesn't do the same as mine. « Show Less
582468
It is supposed to be cool. Mine made vey little steam. I can't really feel it and it stopped working after a week.
937400
The only water I get is when I turn off the steam. The left over steam dumps into the bottom tray. No problems since I bought it 6 months ago. Just have to make sure you clean it and take care. A lot of the problems I've seen people posting could be cured by preventative maintenance.
1319053
I think your steamer is working fine. It does not take much to do the job. I found that mine has more steam than my old one but the old one was not a Rowenta. You should be able to see a fine mist of steam
997269
My secure nano doesn't make any noise aside from when it is blowing steam and its a very light noise. It's possible you may have received a defective one,
582466
I wish I could tell you. I waited over a month for it to be shipped and it never worked. It turned on but never produced steam. The company is shipping me a new one this week so once I get the new I can let you know. I believe it is on the warm side.
2023908
I guess that depends on the noise. When the steam releases, you hear that. It does take a few minutes for the water to heat. Then press and get lots of steam. You might be hearing the water begin to boil?