i already purchased three omegas bmj390, and assembled them correctly, sometimes they turn on, suddently they wont. why?
2062377
We actually returned it for the same reason and bought a different kind to avoid it happening again. Sorry I can't help you.
944238
Yep, just happened to me. I called the Motorola CSR who was anything but helpful. Told me to take out the battery for 10 minutes to reset it (you mean like I had already done 10 or 12 times?!). Useless. Didn't help that it was 1.5 yrs old, just out of warranty. So I took apart the monitor myself. Turns out there's a poorly designed flimsy switch that's soldered to the motherboard. If you press too hard it will cause the delicate soldered parts to fail, not right away, but I found that I had to keep pressing harder and harder over time to get it to work. Then one day it just would not power on anymore. Now, I'm trying to find an electronic store to solder it back on cuz I'm sure that's going to be cheaper than a new monitor! Thanks alot, no-help Motorola!
426057
Mine worked as soon as I plugged it in. If you do not feel cool air coming up through the opening in the table, there may be a short in the fan system. This is just my guess.
249115
Hello. If you hold the front button down for a few seconds and the unit doesn't eventually emit some beeps and a blue light doesn't start flashing, you may have a problem that I can't advise you on. Good luck.
2034291
All models are under warranty for up to 10 years. If there are any issues Omega will replace the parts. There is also a standard warranty by Amazon
305303
Send in for a new one...really! Or you could try to fix it by buying new boards; it is not the back light or power supply.
566232
Mine works fine. I suggest you contact Glentronics to trouble shoot the problem.
2172066
Hi. I have had the same problem. I have no answer. I have actually returned a couple to the mfgr. I like them but they don't last.
1834208
Best bet, send it back and ask for a new one. Mine has worked fine since day one. You deserve for yours to work also. Hope this helps bro.
1693837
it might be simple as (settings), you can try going to your settings and turn off the auto brightness and adjust the brightness to a full.or it can be a defected parts. always by an OEM parts for replacements.I don't think there is anything wrong with you motherboard.
2021742
To be honest I did not discharge them first. I put them in the bays that worked. I had problems with a few of them. I now just tried the bays that did not work worked, but with a different kind of battery. There is something wrong with mine. Bummer
1239740
I had this same issue and I removed the CMOS battery and power for a couple of minutes and then it worked. I hope it works for you too.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
749532
Ours had the same issue. I had to push the buttons harder each time to work and then eventually nothing worked. Ordered a new wall mount and worked immediately. I checked wires too thinking that would be the issue. I think they just have a certain lifespan.
1443390
Mine (present to son & family) is reportedly working fine, so I have no first-hand experience. I would contact Amazon customer service for starters.
1988862
I made sure all the connections were the same (marked them) as I took off the old power supply and mine started right up. Maybe you have something connected incorrectly to the motherboard that relays power from the start button, good luck.
427373
I am having the same problem, even brought a new battery and it still does not come on. Warranty is up, so what can I do.