Is there any issue about pairing this device with an iPhone 5 ou MacBooks? My apple equipament are not seeing the device by th bluetooth.
1387339
Sorry Ric, I don't own any Apple device. (try this, you press the ON button for more than 10 seconds, till you see the red and blue light blinking, that is when the Bluetooth is on. When I first got the headset device, I have problem with the pairing all my smartphone too. I wrote to the manufacture for help at mailto:support@jlab.zendesk.com for help.)
1387340
You do have the headset in pairing mode? Both lights have to be flashing.. but I didn't but I am using Android but my ipod nano paired perfectly with it.
909858
How did you all get it to work? My MacBook Pro recognizes the device but will not play via bluetooth
1441430
That happened to me when I first got it. I just deleted the pairing from my device and then repeated the pairing process. It worked and I haven't had any problems since. Hope this helps.
981442
I dont have an apple, but think the process is the same. With the headset in pairing mode you would need to tell the I-phones bluetooth feature located in settings to scan. It should then see the tao device and ask if you want to connect. enter password if there is one and tell it yes you want it to connect. It will show when it has connected as well. Usually you only have to do that one time and the phone should always respond to it.Good LuckBill
591147
It won't pair if there are other Bluetooth devises on nearby. You have to disconnect all others before you try to pair it with your iMac.
909505
I have the same problem on iPad (same operating system as iPhone). The solution that worked is:On the iOS device (iPad or iPhone), go to Settings > BluetoothIf the speaker was previously paired with it, it should show up in the list of My DevicesClick the little red circled 'i' to the right of the JBL deviceDelete the device from the My Devices listNow, the device will show up as Other DevicesClick on it under Other Devices, and it should successfully re-pair!(Bottom line: There seems to be a bug in Apple's My Devices function)
501175
I work at a cell phone store and I've seen some iPhone with Bluetooth problems. Best thing to do would be to erase the Bluetooth connection on the phone and re-pair the headset. Hope that helps!
2284558
Apple says this should pair via Bluetooth. I just chatted with an Apple rep.
440602
Make sure the speaker is charged. Turn off the Bluetooth on the phone. Shut down the phone and restart. Turn on Bluetooth again in settingand attempt to connect the device. I have a iPhone 4 & 5S and that is what I do when I lose the connection. Try it a couple of times, eventually it should paired. Hope this work.
1225088
I have had it for over a month and repeatedly tried to sync it [Bluetooth] with my cell to no avail. I cant answer your question, but maybe you can tell me how you initially accomplished a link. etter.josh@gmail.com-Thanks
1881280
Pair it again. Will work again but I'm using iPhone 5s didn't have any problem.
488073
This gave me some trouble as well...but here is how I got it to workTurn OFF Bluetooth on iPadAfter charging the headset.....press button on top and wait until it blinks red/blue.....don't stop pressing that button when you see it blinking blue....keep holding it until you see it blinking red/blueTurn on Bluetooth in iPadYou will see your new deviceClick to pairThen enjoy
716915
Updated for those of you having this pairing problem with the big speaker.It will pair with your phone if you just plug it in, or at least think it is paired. It will play your calls through it, but not music.You need to do as the first commentor said and hold that button down between the volume buttons until it beeps and goes into pairing mode. Then you should be able to find it again and it will play music.If you previously paired without holding the button down, you should forget the device on your iPhone. Turn the speaker off and on and then use the button. The iPhone should be able to see it again after that. I almost sent mine back until I looked up the page for the large size. Updated for those of you having this pairing problem with the big speaker.It will pair with your phone if you just plug it in, or at least think it is paired. It will play your calls through it, but not music.You need to do as the first commentor said and hold that button down between the volume buttons until it beeps and goes into pairing mode. Then you should be able to find it again and it will play music.If you previously paired without holding the button down, you should forget the device on your iPhone. Turn the speaker off and on and then use the... » Read More Updated for those of you having this pairing problem with the big speaker.It will pair with your phone if you just plug it in, or at least think it is paired. It will play your calls through it, but not music.You need to do as the first commentor said and hold that button down between the volume buttons until it beeps and goes into pairing mode. Then you should be able to find it again and it will play music.If you previously paired without holding the button down, you should forget the device on your iPhone. Turn the speaker off and on and then use the button. The iPhone should be able to see it again after that. I almost sent mine back until I looked up the page for the large size. « Show Less
1248327
Sure... Mines paired quite well after I called the manufacturer and they walked me step by step.. And it went smooth as I had quite and issue connecting as well.. Tips: 1 Make sure batteries at full. 2. Make sure it's switched to Mac in the back of keypad of device. 3. Make sure your Mac actually picks up the device. 4. I recommend you looking up the # as it went by like a breeze with me.. They will walk you step by step hope this helped!!!
788676
This is a problem with the BA ST3 and the iPhone. I had the same issue with the iPhone and another device. From BlueAnt Tech Support: "The Supertooth 3 is able to pair up to 8 devices but there is something on the Iphone that makes it differ from other phones. Once the Iphone is paired to any bluetooth device it takes priority. So if you were to switch the Supertooth 3 off of the Iphone and connect it to the other phone then try to re-connect back to the Iphone it would require the Supertooth to be completely re-paired to the device. This is only a issue with the Iphone as it does take priority over any bluetooth device. If you have any other questions or concerns please let me know." It sucks. This is a great device for use with ONE phone. But add another and it goes downhill. You need to re-pair every time and given that it takes a few minutes to pair with this device, as it tries to re-download your address book every time and spends all this time and makes all this noise announcing its progress as it transfers contacts, its becomes a huge annoyance. I have 500 contacts in my iPhone and I am getting sick of hearing all this stuff or even dealing with this re-pairing stuff. As good as the unit is in other respects, this does suck.
2197025
Not apple user but I would try to reconnect unpair/pair and make sure the audio and music are set to ON.... make sure it's setup by the book like any cables needed to support iphone
2210810
Works great with most MacBooks using the built-in Bluetooth. I've tested it with a MacBook Air (Mid 2011), MacBook Pro (Early 2011) and MacBook Pro with Retina Display (Mid 2012) and it worked flawlessly with all of them out of the box. Make sure you follow the paring directions printed on the manual.