I have 32 bottle edgestar wine cooler. The right side neither lights up nor does it cool. What should I do?
2088443
I gave up on mine and took it to the curb. Neither Edgestar nor the seller offered any help. These are unreliable pieces of junk.
2088444
Send it back for a replacement. The first one I bought, both sides failed at 2 1/2 months ... luckliy the unit was still under warrenty. I had to buy a new one and PAY for it and then sent the first one back and got a refund. It was NOT easy. Send yours back before the warrenty runs out or you won't get anything. They CANNOT be fixed. You must send them back.
2088445
Ours works fine, but our builder did not allow enough room to vent out the heat it generates (it's built in). We tried to remedy ourselves, but it needs a professional to correct the issue, so it sits unused. Sorry I spent the money.
2088446
This happened to us as well; we were not able to fix it ourselves and decided it was not worth the cost of a service call.
2088447
I bought this one a few years ago and had the same problem after about a year - right side stopped working. I had someone service it rather than buy a new one......good for 2 years - until this week. Right side stopped working again. No more Edgestar for me.
836440
Return it, get another. Mine is reliable and haven't had a single issue since the frat day I purchased it. Maybe you got a lemon.
1588496
Sounds like it's a dud. I have a lot of these and, fortunately, have never had a problem. I'd contact the seller and ask them to send a replacement. Good luck.
195882
That's not good. All my bottles had seals. Let the seller know and get a replacement.
339169
It may be overheated. Mine did this sometimes after it was on for a long time. Try turning it off and giving it time to cool.
496488
Suggest you return it for a replacement. I have had mine for over 10 years, use it every night, and it hasn't failed me. So it is a good product, definitely try to return it for another one.
1668465
you must have a different model. All I have is the on/off - heating - brewing lights. Sorry couldn't help.
1594976
I lost the charger I guess if it ever had one. How do I get a replacement,. I only opened 3 botTLES BEFORE IT DIED
1799711
I have actually called EdgeStar on this very issue. Our unit was not cooling on the left side. It seems the issue I had was that the fan would not run unless I turned the interior light on. However, when I did this the fan ran non-stop which caused temperature issues with the right side. Edgestar offers two options within the first year...send the whole unit in and pay for shipping or have a technician service the unit and then request warranty parts from Edgestar. So far we have done neither. The fan should start and stop as the desired temperature is met. Please respond if you've had any success in resolving. We are on the brink of getting a new fridge. Thanks. Robin I have actually called EdgeStar on this very issue. Our unit was not cooling on the left side. It seems the issue I had was that the fan would not run unless I turned the interior light on. However, when I did this the fan ran non-stop which caused temperature issues with the right side. Edgestar offers two options within the first year...send the whole unit in and pay for shipping or have a technician service the unit and then request warranty parts from Edgestar. So far we have done neither. The fan should start and stop as the desired temperature is met. Please respond if... » Read More I have actually called EdgeStar on this very issue. Our unit was not cooling on the left side. It seems the issue I had was that the fan would not run unless I turned the interior light on. However, when I did this the fan ran non-stop which caused temperature issues with the right side. Edgestar offers two options within the first year...send the whole unit in and pay for shipping or have a technician service the unit and then request warranty parts from Edgestar. So far we have done neither. The fan should start and stop as the desired temperature is met. Please respond if you've had any success in resolving. We are on the brink of getting a new fridge. Thanks. Robin « Show Less
425378
While my display comes on, it has never worked correctly (since the first change out of carbonation bottle). I simply don't use it, but you may want to send yours back and get a replacement, or call the company.
510424
I would contact the manufacturer to find out. Barring that, looking at my unit, it would seem fine. Making sure there is plenty of circulation. I have another wine cooler from Wine Enthusiast and it's pretty much the same concept. Basically just make sure there is room for it to get circulation and clean the fans just as you would with one that is not enclosed. Hope that helps you.
238816
I would send it back as defective, mine worked fine. Contact the company & request a replacement. Good Luck
1846498
I had same problem. Keep pushing the Temp. button until all the lights on top row are lit. The only light on bottom row that is lit will be the 20 degree one. Works great. Hope this helps
1544251
It doesn't chill the wine sufficiently by itself. It is meant to keep cold the already chilled wine after it is out of fridge to the table.
716033
I emailed the manufacturer. They said it is just a chiller. Put a cold bottle of wine in it and it should keep the wine cool for up to 3 hours.
2019255
Make sure the blue plugs are together for cooling. Otherwise you might have to send in for a new plug
1422009
Same Here Patricia. We just got ours last week and we let it sit for hours then turned it on and nothing!! It won't get cold, won't turn on and if it does have a light...it's not working either. I'm sending it back. Good luck with yours.