On your web site you said that it was a show model never used. Is there a warranty with the unit?
2092041
I think you have me confused with someone else. I did not say on any website that this was a show model used. I sent mine back because there was no color and I couldn't resolve the issue.
2092042
Mine was NIB, and did have the warranty. It is now the end of February 2013 and the unit has performed fllawlessly.
2092043
Someone is confused here. I believe the potential buyer is trying to contact a seller other than Amazon. This question can't be answered by Amazon.com customers. Any answers provided here - including this one - will just confuse the issue.
909922
I have not had a warranty problem, however the costumer service is excellent. I was helped in setting up my unit. Believe you can return also if there is a problem.
1379441
Depending on how long you have owned it, I would first go to the vendor on a warrantee concern. After that see if you could either purchase the component or canabalize it from a defective unit.
33244
I just went to the website, got their phone number called them up and they sent me a whole brand new one for free. I didn't even know if it was still really under warranty and they sent one for free anyway! Pretty good deal!
2081362
I didn't have that problem with mine. it was in perfect condition. Did you buy yours new or used?
2182932
The unit I received did not work at all so I got a refund. It appeared that it was used:(
1365719
Hi, well, I'd like to say yes, however, after numerous emails and complaints with the company that I bought a unit from, I still didn't get THIS model even though it was advertised as such. I owned one of these units years ago and it was great. Sadly, I received a entirely different unit, then complained and asked for the unit that was advertised, then they sent another which was still not the one they advertised. At that point, I simply gave up arguing with the company.
2138129
Send it back. Had one that did the same thing , it was a burned out motor . Sounds like you still hxve a warranty.
2171876
It did not look even vaguely like it was refurbished. I know mine was brand new. Can't help about warranty questions; I never needed it.
1379439
Depending on how long you have owned it, I would first go to the vendor on a warrantee concern. After that see if you could either purchase the component or canabilize it from a defective unit.
538383
The unit I brought was brand new and had a 7 year warranty. The warranty has automatically been extended to reflect the new warranty terms. See Web page.
1517010
I am not the seller...no warranty. I purchased mine new not refurbished. Sorry can not help you.
896983
Camilla, actually I'm in Brazil and I can't use any kind of warranty, but my wife uses the equipment regularly without any problem and it works properly. You should try to get in touch with some US resident in order to check the warranty efficiency. Sorry.
534684
Umesh,PLease let us know in what condition it arrives, any problems and if you have the full one year manufacturers warranty. Thanks!!
1484583
The unit I purchased was new. It still operates well. If you'll recall, I was railing against refurbished units and a reader directed me to a site where new units were available.
1018712
Read the warranty and do what it says. You could Lso take it back to the store because it is so new still
1159606
RESPONSE RECEIVED FROM RESEARCH TEAM: The customer did not provide a valid model #. Could you please have them re-check the information on the unit.