Mine came without sound. I want to change the battery but I couldn't find the battery pocket. How can change the battery?
1265823
Mine came completely fine, working with sound - maybe it would be a better option to exchange the toy, since the sound should work...
71180
You can't. I have been looking for a year now and no one has that battery. I tried to order it through the company 2 years ago and the battery cost as much as the speaker. I have just given up.
881021
How do you open the battery compartment? I replaced the battery once, but this time I cannot open the compartment.
1259630
Ha! Funny you should ask because I have to change my battery also. If you look at your two ear pieces you will notice that half of one is half black and half green. That is where the batteries are located at. Gently, with your fingers, push up and that black cover should move and then lift it off. Once you are done make sure that you snap it back into place and that it is firmly secured.
961568
I had to go and check. Mine does not make a sound. I went beyond my usual modes and tried everything I could and, it never made one sound.
930177
Return it. Sounds like a short. I found the battery life on mine to be very short.
1481867
My Furby will not listen when he speaks. It came damaged?. Or you can do something to get it working again. I have tried several options and no. New batteries and does not work. What should I do?
638999
There is a switch on the bottom. There is a plate inside that the balls hit to make the sounds. Turn on the switch on the bottom.should not have to replace the batteries. Mine works great.
227689
Really, Rebecca, I wouldn't suggest purchasing this. We had our first one, and the display stopped working very early on, so I thought maybe the battery was bad. When I went to try to change it, there was a mini spark or something shorted. I called the company and sent it in after which they did replace it at no charge. However, we never found it precise in terms of being able to determine sound levels. We used it for voice, and it just went all over the place with no ability to control it in any way. Sorry to sound so negative, but that's what happened to us. I think it would probably measure levels but not with any great precision. Really, Rebecca, I wouldn't suggest purchasing this. We had our first one, and the display stopped working very early on, so I thought maybe the battery was bad. When I went to try to change it, there was a mini spark or something shorted. I called the company and sent it in after which they did replace it at no charge. However, we never found it precise in terms of being able to determine sound levels. We used it for voice, and it just went all over the place with no ability to control it in any way. Sorry to sound so negative, but that's what happened to us. I think it would probably... » Read More Really, Rebecca, I wouldn't suggest purchasing this. We had our first one, and the display stopped working very early on, so I thought maybe the battery was bad. When I went to try to change it, there was a mini spark or something shorted. I called the company and sent it in after which they did replace it at no charge. However, we never found it precise in terms of being able to determine sound levels. We used it for voice, and it just went all over the place with no ability to control it in any way. Sorry to sound so negative, but that's what happened to us. I think it would probably measure levels but not with any great precision. « Show Less
1620283
No sound it doesnt light up and the plug it self didnt have a screw on the plate to the part that goes in the outlet. So when I put my phone in charger I turned my phone off had it over night then found it never charged..The battery in my phone is finebut the unit dint charge or show any sign of it having power
2279484
Yes, I am in the same boat as you are. There was a battery terminal missing on mine in the inside of the battery pack. Called the manufacturer they said take it up with the people you bought it from, and so I did. I'll be returning mine for a full refund. Lots of disappointed people on this one, I'd say. On Christmas, too. Good luck, ya'll. But I'd say yes, there probably was a whole shipment of these that were defective...
143798
It doesn't work! We haven't been able to hear anything because the batteries caused some type of overheating the radio does not work. To send it back would cost me more money than the whole thing is worth. My suggestion: Leave it be and look for something else, it ain't worth it.
1021279
There is a tiny slot between the batteries (two tiny screws show) on the opposite side from the speaker. If you have a small enough screw driver, you could open it and see what the trouble is or just return it for another one. We love ours.
9505
My daughter said that the one I gave to my granddaughter plays music and closes. If you just got yours try contacting amazon. They should replace it. Good luck!!
874451
I bought the 300 model here from Amazon. It is for both sound and vibration. In the picture, look at the black round button jus above the arrows. That is the outside of the battery pack assembly. The entire thing gets replaced when you need a new battery. You put a coin in a slot and line it up with the arrow. Good luck. I still haven't bought anything else yet. I leave a fan on for background noise so they sleep in their cages instead of bark or howl. But, hey, I'm gone. They are asleep when I get home.
575364
You have to activate the multiple sounds by a button on the bottom - I think. The instructions tell you where it is. The one sound you are getting is just the demonstration sound that keeps the battery from running down. Look for a button to switch so that you get all the sounds.
1176874
I can't see any way to remove the battery compartment, look like all one piece to me. there's nothing in the instruction manual neither. I'll take a picture of it if that helps.