I just received my OXO steel garlic press. The two halves are loosely joined and are easy to jiggle. Is this normal or did I get a defective unit?
2088531
I just got a new one and it is also slightly jiggly at the hinge! I wonder if it should be returned??
2088532
I do not have that problem. It is not stiff, but definitely not jiggly. You may want to return.
2088533
I think the press you have may be defective. My press does not wiggle at all. It is solid. I hope this helps. :-)
2088534
I think it's defective if you mean you have lateral motion when opening the press away from yourself. The halves on mine don't allow for that, sorry but yeah I imagine the hinge is not fit properly.
2088535
I just bought a new one of these after the old standby of many years broks. Unlike the old one, the new one does have some side-to-side play but works just fine in clearing out the square holes in the press. Hope this helps.
1297779
The mesh on my 32 oz. Capri Double Wall french press works perfectly - yours must be bent or defective...
2095128
--Reversing the handle. As far as garlic presses go, this one is very easy to clean. I normally rinse mine as soon as I am done using it so the remaining garlic doesn't dry and stick. I don't recommend putting it in the dishwasher as water seems to accumulate in the handle.
1952197
I purchased this unit a couple of months ago and have had no jams, not one. Do you have the correct staple width? Is the a staple jammed inside? Have you adjusted the steel receiving plate? Have you locked in the plunger?
303714
That is normal. Look at your manual where it talks about cleaning and adjusting. You will see in the picture the two burr plates that grind the beans are separated by a spring. As you turn the knob to adjust the grind size it compresses or relaxes the spring. As the beans travel through the plates they flex some which causes the knob to wobble slightly. The plates need to be cleaned periodically with the supplied brush, so see for yourself. Remove the two big silver screws and slide out the knob assembly which exposes the burr plates and the spring. It is simple and only takes a couple minutes. That is normal. Look at your manual where it talks about cleaning and adjusting. You will see in the picture the two burr plates that grind the beans are separated by a spring. As you turn the knob to adjust the grind size it compresses or relaxes the spring. As the beans travel through the plates they flex some which causes the knob to wobble slightly. The plates need to be cleaned periodically with the supplied brush, so see for yourself. Remove the two big silver screws and slide out the knob assembly which exposes the burr plates and the spring. It is simple and only takes a couple... » Read More That is normal. Look at your manual where it talks about cleaning and adjusting. You will see in the picture the two burr plates that grind the beans are separated by a spring. As you turn the knob to adjust the grind size it compresses or relaxes the spring. As the beans travel through the plates they flex some which causes the knob to wobble slightly. The plates need to be cleaned periodically with the supplied brush, so see for yourself. Remove the two big silver screws and slide out the knob assembly which exposes the burr plates and the spring. It is simple and only takes a couple minutes. « Show Less
1170700
Yes Ken B, so here's what I did: I wrapped 3m rubber tape around both of the metal latch ends that contact metal. There was still a slight rattle so I realized that it was the "bed" of the rack contacting (ie vibrating against) the frame when the rack is empty. No sweat; I just went and found Jose the Welder, hit him with a $20 bill and he spot welded everything rattling for me in about 5 minutes! Problem(s) solved.
1157098
Try running just the ring area under hot water. The heat will expand the ring, maybe loosening the threads. Use a towel to protect your hand after removing it from the hot water and to get a better grip of the metal ring. Once removed, inspect the threads for signs of "galling" caused by metal fragments fusing between the threads. The company may exchange your press if the threads have been damaged. Good luck and be careful.
358741
Yes if you do not put more than 1 large clove in at a time otherwise the handles are pretty far apart. I love this press because it is very well made and very easy to clean unlike others I have had. It also seems to waste less garlic.
544029
No that's not normal. Mine snaps shut with a loud snap and stays closed. Its pretty tight. I really have to push it down hard to snap shut. It gets tight again after I wash it in dishwasher. Air dry so it doesn't melt.
2208734
My wife had same problem when she loaded each side and then presssing the two sides together. She solved it by not loading the two halves and then pressing it together. It came out perfectly when she assembled the two halves and then pressed the butter in from the slot on the bottom!
168965
I have several of these and love them. When I push the button down it seals firmly and top does not come off. Then when needing to open I press the button down again and it opens just fine. I want more. You might make sure the gasket is clean and that the seal didn't melt in the dishwasher and is functioning properly. Good Luck!
168698
I didn't either. As long as you don't let the garlic dry on the press, it's very easy to clean.
1714934
I've had mine about 2 yrs and just recently threw it away, it would no longer shred the garlic. Maybe use it twice a wk, wasrather surprised that it didn't last longer. I always handwashed and then it hung on a magnetic knife block. For me personally, I won't purchase another.
1471908
This happened to me also. I believe that the metal piece that supports the stem is not quite straight but I'm not sure about that. I did notice, before that happened, that I had difficulty getting the pieces to separate...could be the reason. I have not had any more trouble with breakage but the tightness is still there. I wouldn't be surprised if it happened again. I have ordered a new processor, same model, but wanted the same size so that I could still use all my various blades & bowls. Time will tell if that fixes the problem.
38432
I did not experience any of these issues. Some of the dividers fit a little tighter than others, take your time and they will go in. My handles sees to be on solid. I have two and am very happy with them.
1501253
I had a similar issue with mine. I noticed that the cradle above the grinding element was not locking into place. There was a dense layer of packed, finely ground coffee that seemed to be inhibiting the cradle from locking. Once I cleaned that out (with a somewhat sharp wooden chopstick), the grinder started working.
1870595
Handle "feels" solid, but it is not, and water can accumulate inside. The exterior tube is steel, about 0.022 inch thick surrounding an inner rubber tube, the black rubber visible at the end of the handle where the exterior steel tube is cut away. This assembly slides up over a sturdy metal frame, making an almost water-tight seal. With the handles pointed upward, it probably would would be nearly waterproof in a dishwasher. Cleanup is super easy, since you just flip the handles to push leftover garlic out of the press. Then a knife or similar instrument can easily clear out the garlic from the press chamber. I don't peel the garlic, so the husk all comes out easily. Handle "feels" solid, but it is not, and water can accumulate inside. The exterior tube is steel, about 0.022 inch thick surrounding an inner rubber tube, the black rubber visible at the end of the handle where the exterior steel tube is cut away. This assembly slides up over a sturdy metal frame, making an almost water-tight seal. With the handles pointed upward, it probably would would be nearly waterproof in a dishwasher. Cleanup is super easy, since you just flip the handles to push leftover garlic out of the press. Then a knife or similar instrument can easily clear out the... » Read More Handle "feels" solid, but it is not, and water can accumulate inside. The exterior tube is steel, about 0.022 inch thick surrounding an inner rubber tube, the black rubber visible at the end of the handle where the exterior steel tube is cut away. This assembly slides up over a sturdy metal frame, making an almost water-tight seal. With the handles pointed upward, it probably would would be nearly waterproof in a dishwasher. Cleanup is super easy, since you just flip the handles to push leftover garlic out of the press. Then a knife or similar instrument can easily clear out the garlic from the press chamber. I don't peel the garlic, so the husk all comes out easily. « Show Less