How do you get the battery compartment open? I have pushed the lever but it will not open.
2058422
I had the same problem so I called Bell and Howell and reached a tech person who said the door is very tight to keep water out. To open, hold the camera bottom facing up, in your left hand with your left thumb over the upside down letters "CEPC' and next to the release lever. With your right hand slide the small release lever down and at the same time using a lot of force press down hard with your left thumb and sliding the battery door to the left. It's not easy and may take you several attempts before you are successful.
2058423
Its a little tricky I had to figure it out too! You push the little button the only way it will go and slide the door a little and it will drop open. Its done this way so no water gets into battery micro memory card area. Hope that helps.
2058424
lynne has the correct answer. I too was having this same issue. You slide the battery compartment door to the side (in line with the camera body) before you lift the door up. Because the door is small, it takes some persistence to hold the door and get it to slide, but it will work.
2058425
Took me forever to find out but you have to pull the lever and slide it out versus pulling up.
2058426
Had the same problem...you have to push the small gray button on the bottom up, while at the same time sliding the compartment open to the side. Hope this helps!
2058427
It's a little difficult due to the firmness of the waterproof seal. You might try pressing down on the door when you move the latch. I have some difficulty with it, and you might need two hands, but it will open.
2058428
I am following the directions provided by Ronald Marinch. I'm no lightweight but I'm afraid I am going to break the camera I am putting so much pressure on the buttons with my left hand fingers. I am sliding the door towards the BACK of the camera correct (towards the display panel, AWAY from the lens). If I ever get batteries in this camera they better last; my hands are killing me from just trying to get this door open. The directions that CAME with the camera only show the door open. They do not show you in the instructions how to OPEN the door or provide instructions via words just "open the battery compartment". So, back to my question...I am sliding towards the BACK of the camera correct? I am following the directions provided by Ronald Marinch. I'm no lightweight but I'm afraid I am going to break the camera I am putting so much pressure on the buttons with my left hand fingers. I am sliding the door towards the BACK of the camera correct (towards the display panel, AWAY from the lens). If I ever get batteries in this camera they better last; my hands are killing me from just trying to get this door open. The directions that CAME with the camera only show the door open. They do not show you in the instructions how to OPEN the door or provide instructions via words just... » Read More I am following the directions provided by Ronald Marinch. I'm no lightweight but I'm afraid I am going to break the camera I am putting so much pressure on the buttons with my left hand fingers. I am sliding the door towards the BACK of the camera correct (towards the display panel, AWAY from the lens). If I ever get batteries in this camera they better last; my hands are killing me from just trying to get this door open. The directions that CAME with the camera only show the door open. They do not show you in the instructions how to OPEN the door or provide instructions via words just "open the battery compartment". So, back to my question...I am sliding towards the BACK of the camera correct? « Show Less
2058429
you have to push the grey button and then push the lever forward thats how i got it open
1834930
Try a coin. It is kind of hard at first, but if you push up on it, it snaps out. There looks like two openings for the battery, but it's the upper one. The lower is for the little circular stand that comes with it.
2255318
I had the same problem. Swollen battery and I couldn't get it to budge. A google search that worked for me was to take a drill with a skinny bit and drill down into the battery, making sure you only drill down half way through the battery. Remove the drill. Use a hex key small enough to insert into the hole you made, or a skinny nail. I had the wife hold onto the remote and I took a hammer and started tapping on the hex key until the battery eventually pride out. I did slide a metal nail file under the battery to provide the lift needed to remove the batter from the compartment as it is sunken down in the remote. I ordered a replacement batter here for around 18 bucks. Hope this is helpful. I had the same problem. Swollen battery and I couldn't get it to budge. A google search that worked for me was to take a drill with a skinny bit and drill down into the battery, making sure you only drill down half way through the battery. Remove the drill. Use a hex key small enough to insert into the hole you made, or a skinny nail. I had the wife hold onto the remote and I took a hammer and started tapping on the hex key until the battery eventually pride out. I did slide a metal nail file under the battery to provide the lift needed to remove the batter from the compartment as it is... » Read More I had the same problem. Swollen battery and I couldn't get it to budge. A google search that worked for me was to take a drill with a skinny bit and drill down into the battery, making sure you only drill down half way through the battery. Remove the drill. Use a hex key small enough to insert into the hole you made, or a skinny nail. I had the wife hold onto the remote and I took a hammer and started tapping on the hex key until the battery eventually pride out. I did slide a metal nail file under the battery to provide the lift needed to remove the batter from the compartment as it is sunken down in the remote. I ordered a replacement batter here for around 18 bucks. Hope this is helpful. « Show Less
109988
If you're looking at the front- (where there is a silver circle button to turn it on), turn it around, and the lower back side, where the silver bottom is higher up along the blue, there is a tiny little button, that if you push, it pops open the battery chamber. Just turn it around, and feel the silver back side, and you'll see: feel it. It's super easy once you see it. Battery directions (+, -) are written on it, and labeled on batteries as well! Let me know if you need more help!
1397856
There should be just 1 screw on the tab for the battery box, push the tab towards the middle and it should pop open.
270636
On the side of the battery pack there should be a lever. It should move from low, medium, to high.
1069476
Yeah, it's tricky in that you have to make sure you push the green button *horizontally* towards the battery, and it's kind of difficult to do completely, *before* you pull up on the battery handle to lift it out. Hope this helps.
824102
You're going to need to open it to put the battery in. It opens by twisting neer the bulb. If it will not open return it
1309983
You just pull on the door handle and it opens but no push button. I hope this helps.
228712
Rotate the bottom portion of the handle till it aligns with the arrow.Not so much that the battery compartment opens; you will get the hang of it.Be careful, mine began to overheat and melt.
2082159
I also have trouble getting the battery cover open. It works best if you pull up at the notch on top with you finger nail while pushing up on the cover.
1490086
Try changing the battery. Look for the flap on the "tummy", open and proceed.
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.
1343911
push up on the thumb lever holding the battery in and the battery should pop out.
429814
Press the bottom door down till a small gap appears above and use your fingers to open it. Its tricky. Then installing the battery is simple. The top is positive and the bottom is negative.. Push the battery in but be careful not to push it all the way towards the back, just enough it makes contact within the housing. Close cover and enjoy! :)
2273526
To gain access to the battery compartment, you must first separate the unit from its wall mount bracket by sliding it toward the open end of the bracket. I suppose you've tried this already, but it's really difficult the first time and much force is required. I finally succeeded by working my fingers under the rim of the bracket and pulling it directly away as if prying off a bottle cap. Once separated, it slides on and off easily.
2163146
Press down on end of clip and lift it up off of the battery compartment. This exposes the push opening in the middle of the battery compartment. Simply push that to open the compartment. RT