Hat was sent folded up which leaves deep creases in the brim. I called Tilley who said it should not be sent folded. Any problems with creases?
12801
I didn't have this problem, but I doubt I would care if I did. Given the abuse I'll probably give it, how it looks just doesn't matter to me.
12802
My hat arrived "flattened" in a bag, and it pops up fine when I put it on. I've not had a problem with creases in the brim, however. You may want to return it if you haven't already. The vendor should know better.
12803
Mine was not sent folded, so I did not have that problem. Why not send it back and tell them to send you a new one?
12804
I had the same problem , write to amazon tell them about it and they will send you another properly wrapped
12805
Thank you for asking. My hat is great, beautiful, fits perfect and nooooooooo creases.So in love with it.
12806
Mine came flat, in good packaging. Folding sounds like a v. Bad idea. Someone is not in the right job.
2208627
I don't know. Maybe it will be looser after folding and unfolding several times. Mine has the same problem... I just keep it unfolded.
2169491
folded, but I did NOT experience the issue of "seeing daylight" that the previous answer gave. I didn't have any issues with mine.
19462
I don't believe it will be a oroblem, but both Tilley and Amazon are both such fine companies that I'm sure they will stand behind the product if your issue doesn't resolve itself in a short time. Tilley makes a great hat!
90612
No, I didn't have to iron it when I opened it. It has some creases from being folded in the packaging, but once it was out, the creases quickly went away! I actually love mine!
61676
Mine did not. Mine came in two narrow rectangle boxes half the length of the map and taped together in the middle. It also had creases about every inch across the map, I'm guessing because it was compressed during shipping. I was not offer a replacement.
325189
I am sorry to say I cannot recommend this item it came in an envelope and all the letters were creased. I left it lay out to see if it would flatten but after a week it was still creased. I threw the thing out. Amazon should drop this vendor in my opinion.
2147928
Don't remember of it was folded. Wrinkles came out just fine. I LOVE this flag! It's cheerful. You can't go wrong with it.
309175
Yes, I have found some liners do crease when batter is put into them but not all of them. I get a bit annoyed when it does happen.
538207
I really like this hat. Fits well and is super cute. I have never packed it so don't have an answer for that, but have another similar hat from SD Hat Co which claimed to be packable which I did just that...it has never retained it original shape.
1270840
Just give it about a week.... It will lay flatter & flatter day after day. Ive had mine for about a month & its completely flat! No creases at all! Be patient ;)
668427
I wondered this myself. I don't have any damage, but the cover doesn't completely wrap around all posts. From other comments I read you can contact the manufacturer Jewitt Cameron, and they may replace your cover at no cost. Try that.
1745268
I can't remember how it was shipped but I do remember that it didn't have any creases when layer out. It was probably rolled ;)
776193
I turned mine all around and felt every section... the only crease I feel is from the sewn sections, but nothing like you described. If you aren't in an immediate rush, return it for another one--it doesn't seem right.
2147929
I don't remember how it was folded, also don't remember if it was wrinkled, but if it was yes the wrinkles came out. Still in good condition and not wrinkled.
1268672
If you order it in a roll or leave it for long enough. It comes folded so the creases are stuck in pretty good until you stretch it over a frame. If you hang it up with just a top and bottom it will straighten out, but will probably take a little time.
952123
Mine arrived in perfect condition. Unlike some of the other raters, mine had never been folded over and as such didn't have a crease in it.