We mounted it underneath a cabinet but the rod holding the roll of paper towels slopes downward. It is not level. Is mine defective or is it supposed
2078701
Mine does the same thing, I ordered another one so I can try to bend it to see if that will straighten it out. It's normal
2078702
It is not defective. Just bend it upward a little and slowly to make it level. Don't use too much force to avoid damage of your paper towel holder.
789178
Probably one of two things: ( 1 ) Make sure that the roller beraings are all the way to the front of the slide on each side of the opening as you insert the drawer , or ( 2 ) the slide parts on the drawer itself may have been installed upside down. Check carefully the drawings for correct installation . I found the drawer slide equipment to be sub-standard , so I replaced mine with a better quality set.
1138982
Check the anchors maybe? If one was missing, lose, or in the wrong spot then the track may not be level and causing the drawer not to slide properly.
1105574
I have it under my washer & dryer which are stacked & everything seems to be fine. Hope this is of some help to you.
1916400
Mine has a sticker on it saying "this side up". It's rough side up, apparently. The bigger question is: how do you get this rolled up thing to lay flat?!
159835
I'm not a pro, just a homeowner. I suspect that the bottom is not tipped back enough, meaning that the bottom (or top, for that matter) is lower inside the window than outside the window. Perhaps the metal right angles that are supposed to be screwed into the window frame have bent.
1924766
Yes. that is how I mounted mine. My old one was the kind that holds the roll in by tension at both ends, this one does not. So no matter which way you mount this, you have to touch the roll when pulling off a paper towel to prevent it from spinning around, but it's not an issue for me. It's a nice paper towel holder, better than anything else I have ever found in any store-I recommend it! Hope this helps-
297841
I have it under mounted in my kitchen where it has been working quite well. Bear in mind, the sink is uncommonly deep and so things must be carefully measured. The plumber and I had to do some last minute re-jiggering but all work for the best. It's a very good, attractive sink but must be expertly under mounted.
1962309
Are you sure the unit is properly assembled? Either your adjustment bar is bent, or your placement needs to be backed off a notch (possibly both!). Either way, your "level position" isn't where you think it should be. Find that position and go with it!
433495
It is self leveling to a certain degree. You can't have it at laying at a 45 degree angle and expect it to self level, but if you get it close, it will self level.
2997
Checking with my husband and he thinks u might not have mounted it correctly. Ours is flat and centered at top.
1896591
Sorry, but ours is fine. We made sure to place it on a level place. Have you checked your manual for instructions?
567998
I don't understand what you mean by "the table top slants downward" - do you mean front to back or side-to-side? Mine is level in all directions so it's possible that the bolts under yours are loose and/or have shims (washers) incorrectly installed. The framework under the top should be level; if not there many be a manufacturing error.
2239593
Mine was a pain to begin with also. I took the wooden dowel (paper holder) and pounded it repeatedly on the counter (not to break though) until a spring seemed to release. I've used it many months now, and each time it gets easier. It seems to be the end spring that fits into the hole in the holder that is too tight. Work with it....it is a pretty paper towel holder.
1531782
I find it a very good height for me. If I were you, I would measure the height that is best for you. I would then suggest that you call the manufacturer and talk with them. The cabinet is on rollers and if you need it lowered, you could perhaps not instal the rollers and use "furniture movers" on the bottom so you could easily move it, if needed. Good luck.
1569022
Not up under the kitchen cabinet. The rod that holds the paper towels sits into the holder , so if you turn it to mount under the cabinet the rod will just fall out. You could put it on the wall under the cabinet though. But it has to stay mounted on the wall in the direction that the picture shows, unfornately.
451441
I installed on a shelf but had to secure the shelf to the cabinet as it was an adjustable shelf. Otherwise it tips forward when you roll it out