I bought this tumbler. I haven't broken it, but the top will no longer stay on the glass tumbler. Has anyone else had this happen? Can it be fixed?
2073482
Mine did the same. I switched to Ello glass tumblers. I also like them because I can use a glass straw with them.http://www.amazon.com/gp/aw/d/B00BXO7WPS/ref=mp_s_a_1_1?qid=1403414301&sr;=8-1
2073483
Mine did the same. I switched to Ello glass tumblers. I also like them because I can use a glass straw with them.
2073484
Looks like the lid gasket is either worn or was sized wrong. If it's new they should send you a new one, otherwise you can look into getting a new gasket. Something that might work is adding layers of Teflon tape around the current gasket until it stays on, but note that whatever material you use could end up leaching into your beverage if the liquid contacts it.
2073485
Mine became loose, as well. I carefully removed the gasket, then placed a rubber band on the lid. Lastly, I carefully placed the original gasket on top of the rubber band. It now has a tighter fit than when I first purchased it.
1334462
Same thing happened to me on the large one, my husband is very handy and he took the lid apart and there was a wire that got disconnected, he was able to fix it, if it wasnt for him than it would still not be working. If you filled out the product registration than you can contact the company and they will replace it.
657502
I used on top of glass top and it warped. /been trying to find a way to send it back.
440930
Same issue here... In the process of cleaning it out, I saw that the small plastic ring had fallen off and was at the bottom of the bottle. I reattached it and Viola! It started working again!
614641
I had no such problem with either of the 2 tables I ordered (at separate times). You may have to exchange yours. Mine are 1 piece and there's no way the glass could be separated from the table. Sounds like a defect by the manufacturer to me. But I know you'll love yours if this problem is taken care of.
1420352
Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck. Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that... » Read More Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck. « Show Less
210076
Oh goodness...I wish I could help. My husband got the top off with no problems. I was not watching him when he did it. But it does come off. Wish I could have been more help. It seems to be a very good filter, have had no problems at all.
533960
Mine did as well. I tried emailing the company, but never got a response. Not even sure if it went to the right people. Got a great new glass bottle at target, and less $$. Still hasn't broken.
771834
I never had the lid get stuck, but I've experienced the cups bottom getting stuck so I just carefully lifted it up. Perhaps you could do the same in the opposite direction.
1006829
Works fine on my glass top. I'm wondering about your bad experience now. I wish I knew more about that!
2046848
I also had a cracked plastic top but it occurred from me trying to jam it on over something...my fault. I tried to seal it up and then tried to tape it but with no luck. I threw that one away.
1234391
The top spins off the base. If it has been awhile it is probably stuck on the sealing surface of the base...good luck
1746333
Yes that will fix it. It worked for me and it's not hard to change. The key must be turned to the on position to pull the tumbler out.
1581317
Keep turning the lid counter clockwise and it will come off. It has a little resistance to show when in the open to drink position. You just turn past it and the lid comes odd.
1465185
I had the very same problem but the answer is quite simple. The whole top lifts off. Good luck!
2158735
I had to change mine due to t he fact the top portion broke off. It worked perfectly. Since this is ebay, I would shop around to find one that does. P.S. I used Amazon to purchase mine. The information on Amazon vs Ebay is so much clearer.
966208
sometimes the top plastic comes loose , I've put two small pieces of gaffer tape to keep it in place. good luck