PLEASE HELP! I bought these a while ago and the detachable cord has stopped working! Any idea where to buy a replacement?? Their website is down! :((
2055102
I would try sending them a letter to their address asking for a replacement, or bring that cord to Radio Shack to see if they have a similar cord, but should it cost more than buying another headphone set, see what's the better option, I would not pay more for the cord than the whole new set.
2055103
You should be able to find just about any size or kind of cord at ... Radio Shack. That cord is not proprietary. I think it is a 1/8 size. You can also find it on Amazon, in the cable or computer accessories section.Before you buy a new cord, please check to make sure the plug is all the way in. That same thing happend to my headphones before I checked.
564304
Mine plugs were broken in about 1 year. I have been unsuccessfully in finding replacements. Sine then, I don't use them. You may directly contact Simplehuman, just for a try.
1006149
I had the same problem. I bought a new cord, off brand, cheapo cord and it works great.
1701653
Recommend you contact manufacturer and see if the cord is available as a replacement.
1450654
Sounds like your cord has gone bad. Happened to me recently as well. I changed my review to reflect this.
720788
this happened to me, too- cord rot and they quit working altogether about two months later. By the time i got around to finding my receipt, it was a month out of warranty. Bummer. Mine did last just about 2 years though (E2C), and i use them for exercising every day, over the ear. Great earphones. I miss them, and the Klipsch S4 i bought as replacements don't sound nearly as good (high end is missing). I may just by the S115 Shures since they are a "dynamic" earphone as well.
306898
I would suggest contacting the company about a replacement: http://www.thesecura.com/contact/ According to the manual, these are covered by a 1 year limited warranty.
661454
I bought a replacement at Radio Shack...just brought the old one in and found one with the same specs. They can help you find it, if needed. The only difference is the one they had was a white cord instead of black. But this didn't bother me as long as it still works!
1533741
Well shoot, I'll try sending them back for a replacement. Thanx! I never really expect companies to stand by their products these days. I'll post back what happens. Cheers!
1825275
OK -- it's your fault! I yanked it out and the small end that was stuck did not come out with cord. Dang. Guess I will buy a new one.
433622
I have been using a pair of these headphones for several years. They continue to work great, but the cushions are beginning to peal off of the earpieces. I did not think of looking for replacements for the cushions to replace them. Instead I bought a new set of headphones. But I would like to try to repair the old ones to save some cash for next time. Will you share where you purchased the replacement cushions? I have used my headphones with several different mp3 players but none of them were ipods.
1546657
I have not had any problems with mine. I think I may have read a review which listed this problem. It would be nice if you could try a different cord. I hope you are able to exchange the item free of charge. Good luck.
20281
Mine came with a 110v detachable cord. Perhaps there is a 240v version available thru another source.
77922
They are junk. I had the same problem. Amazon should remove them from the website.
298501
It's kind of stupid, but the only place I've found them is from the California Headphones Company website here http://www.californiaheadphones.com/silverado.html.I'm still trying to find an affordable replacement (the cord costs $20--that's outrageous!)
1073635
I just bought mine and have only used it for a week. So far, so good. Sorry, I don't really have any idea what the problem might be. Is the cord still in good shape? Could it be frayed or loose?
1732617
Assuming that you made the transaction (bought the Deni) through Amazon perhaps you could contact the supplier directly and get another detachableplug. I got one that way;however my first one was seemingly defective and so the second was a replacement. In any case, that's one avenue to try.