i cant get it to work with the software it came with and any other software. How do i get it to work?
2078988
Make sure you plug the keyboard into the computer before you open the software(that is the most common error). Other than that, it depends on the software. With Ignite(you should be able to get that with this purchase for free; contact Air Music Technology, the makers of Ignite) you should see it work as soon as you open the program. With other software, you may have to select the midi device. You should be able to find instructions for each type of software on Youtube.
2078989
Are you using the USB cable it came with? I had to get a separate midi cable, which I plugged into my sound card and it works just fine.
1037073
I am having the same problem. They say that a software update will fix it but now, even the software update does not work. I am pretty sure I have wasted my money, sadly. I have actually stopped using it.
789101
Yes! In fact, I can't make it work now. Am going to go on their site and see what help they can be...did you get this resolved?
1311646
i couldnt get it to work with 7. i tried and tried. it needs different software than i had.
1295217
I can't get mine to work also. I tried install the software and just get errors. I can't find any support help either! Plus upset that cam in back is not working.
606674
I wish I could help you, I am using mine with Windows XP and it works fine with XP.
1972821
I had the same problem and see that you already have the answer I was going to offer. The software was out of date by about two or three versions. As soon as that was updated, it works OK.
1757102
Mine came with software. This ASUS doesn't work. You would be better off trying something else.
1824670
I am currently trying to get it to work, the software loads fine but I cannot get the computer to recognize the sensor. I sent an email to the manufacturer, will let you know if I get a response.
1415098
Plug it up to your computer after uou download the software. It is super easy!!
1145006
Your computer must find the software. It doesn't come with any. Your computer should automatically find the driver on the web. Hope this helps...
1589732
I downloaded the driver from the manufacturer website, but it still didn't work with my devices. I'm not savvy with computers at all
245831
when I plugged mine in it just started working. It just used the Microsoft driver. I have Windows 7
272121
I also have the same problem. Did you ever find the download for the original software?
255382
Are you using the CD that came with it? I'm running windows 8.1 pro x64, and when I installed the software on the CD, it worked perfectly. You might have a defective product.
86103
Well it may just be me, but I couldn't get it to work at all. I plugged it in and nothing. I will open up a support call at some point and try to figure it out. Answer here...
676686
You need a full printer for this software. So just do the usual process of making sure it's compatible with your computer.