The ball I received was extremely greasy. Is that typical? Is there a way to remove the grease?
2080757
I have purchased five balls and not experienced and problems with them being greasy. I don't know what that could be.
1185493
This too, happened with mine. It had about 3 ozs of oil in it. I was told it is the little remainder of the oil & lube they used at the factory to test the Genset. Was it a lot (about the 20 oz they recommend?)
1800358
Pop the ball out of its spot and clean ball and holding space with cloth lightly moistened with alcohol... Might help ...but I'm no expert!!!
2198073
Let the Nuball warm up about a couple minutes, before using. Let the Nuball remove the oil from the ball for an hour for each ball, and then see if the oil is removed. Unless you've been putting ball cleaner spray on the ball coverstock to reduce the amount of oil on the ball. When the oil is removed, it would appear on the ball very clearly and in the black oil collector. Here is a link https://youtu.be/nQO9fBveGas
1241954
This was my only issue with the replay dishes. No matter what I served, chicken, pasta, etc. it required more than a good swipe of soap. I had to wash it 2, maybe 3 times to get the greasy feeling off.
1959807
The fm18 head uses a petroleum based fluid to power pan and tilt.... it is it not a grease.... the pan and tilt are very smooth
394950
Don't buy either, IMHO. I wanted one for years and finally bought an Artisan, though I only use them for family dinners.On its 5th or 6th use, it dumped grease oil in the food. Just sitting, it started dripping oil, and the gears started sounding distressed.KitchenAid support said this is normal. They said I should run the mixer every couple weeks. On average, over 3 calls to customer support, they indicated it was normal for the gear grease to separate and drip into food.
339737
Mine was too man. However it works perfect. I know I was thinking someone used and returned it. Not the case to. That oil stinks right. The reason is they put oil in it test it then drain but during shipping it gets upside down. Don't worry just put on level surface and add oil
1938865
I know there is grease around the part that inserts into the mixer. It looks like it's there for the mechanical/moving gears. I just got a paper towel and wiped it. But, I haven't seen the grease marks you're seeing. That's the tough part, we can't use water to clean. Maybe just use paper towels to wipe the rollers. Good Luck.
655576
Always do prep....clean with wire brush as best as possible....remove any oil or grease by cleaning with denatured alcohol or some comparable solvent
856459
I have never heard of removing the finger inserts for baking the oil out of a ball. If you have interchangeable thumbs, on the other hand, I do not leave those in while baking the ball
276957
I used mine the first day that I received it (few weeks ago) and it currently has a can of grease inside without any leaks or noticeable damage
1477897
NO. At least the one I bought from SpeedPuzzles wasn't lubed. It was also a little dusty but in otherwise perfect condition.
245738
I wipe it first with a paper towel and then wash it in Dawn and rinse in really hot water. Dawn is the best grease removing dish detergent I have found.
1898782
Unfortunately I returned this product so can't help. I bought the product that was on the informercial similar to this and I don't see any way to take it off. I soak it in the bucket with a cleaning solution. ring it out, and let it dry.
555679
Try some oil or grease, you can clean it off with a solvent if it doesn't work
541907
I have 2 of these and I love them. However- I noticed the same issue with both of mine and I have solved that problem. I've answered this question before, but I'll answer it again for you. Mine were not as smooth as my wired ones either in the beginning. These trackballs need monthly maintenance, and there are nylon bearings that need to be lubricated. Pop out the blue ball. Using a soft piece of cotton cloth moistened with alcohol, wipe down the bearings and area where the ball sits. Rub them briskly with the cloth. Avoid getting alcohol into the the little sensor window. Using your clean cotton cloth, rub the bearings dry and get some WD40 or other fine spray lubricant. Using a Q-tip, put a very SMALL amount of the WD40 on your cotton swab. You want to use the WD40 *sparingly* and I can't stress this enough! DO NOT let it drip on the inside area of the trackball. Rub the q-tip with the WD40 over the 3 little white bearings. Make sure it isn't dripping. Let it sit- preferably overnight- but a couple of hours will do. The lubricant penetrates around the bearings and makes them move easier and more smoothly. You will need to do this about once a month to keep everything properly lubricated and clean. Hope this helps. :-)