i brought it one month ago and my friend bring it to me from US today. I try to pair the HR belt, but always failed. could you tell me why?
2058965
The belt is activated when is fasten. I suggest you install movecount, install all updates and try again.
2058966
Mine kept failing and I've found if I put a bit of water on the HR monitor before I put it on it pairs up better. Don't soak it, just run your finger under water and then wipe it on the sensor parts of the HR monitor.
2058967
I've found dumping the belt sensors works. I had the same problem. None sense then.
2058968
you may need to try again and again a few times before it actually works. I think it took us about five times. But it will eventually pair and once it pairs the first time, it will every time.
1963565
I have bought two also. Mine last month and then one for my husband a couple of weeks later. Mine is totally defective. I have replaced batteries and did the updates. It dies every day and doesn't track me. So disappointing!
2204342
I haven't had any issues with mine. Just have to wet the contacts. It did take a try or two for me to figure out how to sync it for my watch to read but no issues after that. Sorry I can't be more helpful.
1047725
Do you use RunKeeper currently? If so, expect to have to do a manual export/import to get it to take. Also, MySports desktop app still locks up for me everytime I sync (have to close and reopen/resync). I didn't care much for the MySports website, but I already use RunKeeper anyway. It's completely comfortable, and sized just like a normal digital watch. I REALLY want to like this watch, and I still kinda do. If you're not in a hurry, I'd recommend holding off until/if they fix it... as it seems to be one of the best out there for the price--once it's all working. I'm holding out hope for it, but will be watching my return window closely.
1608970
I bought just a replacement sensor/strap and it has paired up perfectly. The Ironman I own is my original and is about 4 years old.
441113
I did not buy a new HRM strap either. I use the one from another Garmin watch and it works just fine.
1937404
My sons handled that pairing for me. One says to set the device to pair and it should pair. I originally had my paired to my Kindle HD, and then later paired it to the desktop. I have since given it to my son who has it paired to my phone. I'm sorry if this is not helpful.
840651
Interesting! I am looking at buying the 405 without the strap, as I still have the one from my now stolen 305. The Garmin support website says that some versions of the 405 are compatible with the HR monitor. How can you tell if the one you are buying is compatible? Or is it just a trick to make you buy the more expensive version?
1061738
I had the same problem. I got it to connect by trying over and over to put the code in. This was short lived (in as little as an hour it lost connection again). I was unable to get it to pair again. I tried it in a 2002 Jeep Wrangle and an 06 Tundra. Both with the same problem. I just threw it in the garbage. Its a peace of junk.
1760495
I bought the system (receiver and headphone) and an extra headphone and it works fine. only the first time I used the extra headphone I needed to pair it with the receiver through the ID set button on the receiver. very direct no hassle. I hope you got your problem fixed.
163496
No I am trying since I got it but I am unable to pair it..The instructions are a terrible translation from Chinese to english.I do not know if I can charge. Can some one call me and help me ?
1821916
You have to contact tenqa and they will help you through the process if you have any trouble with pairing with devices .Make sure the headphones are turned on first and blinking and it should conect .
716914
I was unable to pair mine and had to return it. Amazon has temporarily stopped selling this to investigate whether or not it is deffective. I would return it if I were you.
1982732
I don't have the manual that came with the headphones and I have tried everything listed on this page to get it to pair with my iPhone 5. It worked for a few months and now will just not pair. Please post the manual somewhere so I can be sure I have tried everything before I give up and get angry.
1805589
i needed my computer to charge it. is anyone else having an issue with there watch not tracking miles? the speedometer works but not the miles.... very important for running.
1537470
I have been trying to pair it to my phone since i had it samsung and it will not pair. I had it paired to a I-phone previously and can not get it to transfer. it did not work well when it was connected to the I Phone it had a lot of static.
789673
I had that problem as well. U have to hold it down for 10-12 seconds until it is blinking RED AND BLUE than try and pair it again.