I cannot get it to connect. I press and hold the power key like the instructions say but the "pairing" message never comes on, it just powers off. Any suggestions?
2070155
It may depend on the brand of phone you have. I bought my E`-Thinker to use with my IPhone. Unfortunately, it will not pair with the IPhone. I think it is designed to work with Android phones and I do not know about any other.
2070156
Would you try to press and hold both side buttons together for up to 10 sec. until you hear a beep sound and get "pairing" on screen. Hope this help
1894051
Press and hold the end (->) key on the lower right and <- key on the upper left together. It will invoke the keyboard into pairing mode. Good luck.
1248331
I figured out how to reconnect this keypad after it wouldn't pair. In fact, the manufacturer had said my keypad was broken. Disconnect but don't delete all other Bluetooth devices. Then turn on the keyboard and pair. Then reconnect all the other Bluetooth devices.
869745
Did you pair w/ your phone first? Try turning bluetooth off on phone, and then wait until the unit goes into pairing mode. If it does not automatically, turn the device off, and then press the power button for &gt;/= 6 seconds. It should reinitialize pairing mode for the device.
1571741
If you connect the keyboard by Bluetooth everything should be active. Charge it then try to connect to it by Bluetooth, if that still does not work then you have a defective unit. It happens.
877114
Mine isn't doing that. Maybe it's still searching for bluetooth? Did you try holding the power button down to turn it on and restart it?
1900300
If it won't seem to pair, you can reset it (wipe out any existing paired phones) by pressing down on both volume buttons (the two buttons above the charging port) and the call button (the button on the microphone arm) for about 10 seconds. The LED in the power switch should be steady blue at that point. Cycle the power and you should hear it say "ready to pair."
2165821
I haven't had this issue come up. If you had to reset the tablet then you need to do the directions from the beginning for pairing to the tablet and honestly I don't have those anymore. Suggestion is shut down both devices; turn on tablet make sure blue tooth is turned on... then turn on the keypad. Good luck!
1472710
1.Turn it off 2.Hold power button until pairing indicator appears 3. It should be just like any other device after that. Make sure you have the Bluetooth turned on on the phone and visibility turned on also.
345857
I am running windows 7 on my desktop and have had problems with it pairing. It finds the keyboard but won't give me a pairing key to enter. It works about half of the time.
614809
Take the battery out of the env2 and reinsert it...works every time for me. I have a pairing problem every few months
1556890
Hi Butch, You should be in the bluetooth devices area. Be certain it is in the ON position. Once you turn on the keyboard it should appear as "Bluetooth Wireless Keyboard" "Ready to pair". Once pushed you will see the button to "Pair". Once pushed you will see a series of numbers. Use the keyboard to enter the numbers and press the &lt;enter&gt; key. You should be then paired.
1948166
You have to pair every time you shut it down and restart, olso charge it or it won't pair either
1894054
As I recall, the instructions sheet indicated to power on and then hold down the key at the upper left corner and the lower right simultaneously until the light blinked and then it should pair easily. Make sure the keyboard is well charged. Mine paired instantly with an iPhone 5. Hope this helps
1042184
Hi Lila, Mine worked perfectly. I followed the instructions on how to pair it and it completed the pair process with no problems.
1077328
Ditto. I could never make it pair. The company is out if business since they never answer the phone. Poor product.
1366682
Mine didn't work at first either until I paired it a second time. Not sure if this is the exact sequence, but you may try this:1. Turn off the keyboard.2. Disable Bluetooth on the Nook.3. Power down the Nook and restart.4. Enable Bluetooth on the Nook.5. Turn on the keyboard.6. Follow instructions for pairing the keyboard again.It appears the manufacturer left a few steps out of their instructions and left it for us to figure out through trial and error.