My kodak pulse 7 inch isn't working any more. What could be the problem and how can it be fixed?
2060054
Ours stopped working as well. We tried contacting Kodak to fix it but navigating their customer service process requires the patience of a saint. No wonder Kodak is going bankrupt! We bought a more expensive brand thinking it would be higher quality, but I guess we were wrong.
2060055
call the Tech department....however I bought 6 and only 1 works and the rest are in the trash. they aren't real helpful, sorry you bought it, i sure was
2060056
I am really sorry about your experience, I know what it's like to buy something and have it fail. I would try the obvious things like go to a different electrical outlet and try that. Check and make sure that the device which Kodak supplies to step power down from 120 volts to 12 volts is working, check output with a digital voltmeter if you have one or go to the local electronics shop and have them check it. Hope this helps, Good Luck
2060057
Kodak pulse frame is riddled with problems. Sorry to say the cost to fix them is more than the frame is worth.Kodak provides terrible customer service. I had a 10" frame, it only lasted 5 months, Kodak replaced it with 7" frameand it only lasted 2 months. They repeatedly send the same e mail in response to my requests for service. It is impossible to speakto a customer service rep who will actually listen to your personal problem with the frame. Given the fact thatKodak is out of business you probably will have to count this as a lesson learned. The internet is full of customer complaints regarding the frame malfunctioning. I've spent $225.00 and do not have a working frame. Kodak pulse frame is riddled with problems. Sorry to say the cost to fix them is more than the frame is worth.Kodak provides terrible customer service. I had a 10" frame, it only lasted 5 months, Kodak replaced it with 7" frameand it only lasted 2 months. They repeatedly send the same e mail in response to my requests for service. It is impossible to speakto a customer service rep who will actually listen to your personal problem with the frame. Given the fact thatKodak is out of business you probably will have to count this as a lesson learned. The... » Read More Kodak pulse frame is riddled with problems. Sorry to say the cost to fix them is more than the frame is worth.Kodak provides terrible customer service. I had a 10" frame, it only lasted 5 months, Kodak replaced it with 7" frameand it only lasted 2 months. They repeatedly send the same e mail in response to my requests for service. It is impossible to speakto a customer service rep who will actually listen to your personal problem with the frame. Given the fact thatKodak is out of business you probably will have to count this as a lesson learned. The internet is full of customer complaints regarding the frame malfunctioning. I've spent $225.00 and do not have a working frame. « Show Less
2060058
You can try resetting it. Hold down the power button and with ask if you want to reset the frame. You won't have much luck with Kodak. Their customer service is the worst.
2060059
Kodak told us they could not fix our 10" Kodak pulse frame. Ours quit working after only two months. We got a refund and bought a pixstar digital frame.
1523100
Maybe try pressing the reset button under the camera. Its a little dot inside the camera so you might need to use a needle to push it. Hope this helps :-)
1079667
I had the same issue with a Canon Powershot SD780 IS Digital Elph. Just wanted to say this helped me a lot reading these comments. It just refused to power on one day out of the blue. A month later and 2 years out of warranty and with no options other than to cough up a bunch of money for a repair or new camera I decided to get risky and see what I could do myself. In the battery compartment, just to the left side of the battery a small plastic tab from the battery door fits into a slot when you close the door. The tab wasn't broken so I took an x-acto knife and poked at the piece in the camera body I assume the plastic tab was supposed to be hitting. Maybe the part was gunked up or sticking or something. I have no idea. But the camera was able to turn on after that and seems perfectly fine now.
74967
Make sure the "patch cord" is connected between the grip and the side of the camera base. If it still doesn't work it may be the grip is malfunctioning.
2097470
Try a new battery. Mine has worked fine. Be sure camera is set on remote connection so the remote and camera "see" each other.
967861
Way to go you rock... I just erased my Kodak zx-3 internal memory and then updated it with latest firmware all in disk utility on my mac mini.Reformatted my sd card in the camera ....Now it is good as new.It was stoping recording after one sec every time I tried to record...Now it is fixed thanks to you my friend..Rock ON!
1740123
Try updating the firmware. If that doesn't work, you may be looking at a new printer. I replaced mine with the 545 and it's the best printer I've ever owned, but there's an even newer model out now. Cost is under a hundred bucks shipped from Amazon. Be sure to double check which cartridges it takes.
582202
I'd try returning the camera, I returned mine a month after purchase. Just go to your Amazon account and click on returns...see what happens :) Good luck!
511892
I had a similar problem with my Kodak ESP 6150. My printer was still printing, but the print quality was very poor. Replacing the print head did solve the problem, but within less than a year the problem came back. I found the print heads both on Amazon and ebay. They say that this problem occurs when you use remanufactured ink cartridges. I was using original Kodak ink cartridges and still had this problem. I would not recommend this printer for anyone, less than two years old and the print heads jammed and could not be fixed. Too many problems.
1535651
I believe Kodak software is no longer available. They are out of the camera business. Try Shutterfly.Mark
1387893
I agree with the first answer. The sad thing I learned is that a jammed printhead is a common cause of failure of this printer. It wan't a paper jam, although the readout said it was. The printhead jammed and there was no way to move it. Mine was only 13 mo. old so they wouldn't replace it and when I called they had no remedy other than searching for paper jam. For this reason I would never buy another Kodak.
202718
I don't think so. I had my printer checked at a camera shop and they said it couldn't be repaired. It's as if Kodak made them to only last so long!
1220482
Contact Kodak Customer Service on the web. They should be able to mail one to you.
1378643
I would at least contact the vendor. If no help, then the joby people. Maybe there is a defect. Be sure to check your camera's fitting, maybe it's stripped.
488761
My advice is to cut your losses and replace the printer. I could not resolve the issues with this printer as much as I tried including online help from Kodak which by the way recommended that I go and buy more ink. After spending $30 on ink which is about 40% the price of the printer, it is now collecting dust in my garage. I already replaced it with an HP after 4 months of use. Kodak products are substandard including a digital camera I bought. Do not buy their products in the future.
1366810
Try taking out the battery..I have had that happen before with my other Kodak cameras, but it was only temporary..I just fiddled with it until it worked. Some times the lens gets stuck...hopefully you won't have to get a new one.
1265936
Funny, Kodak wanted to replace mine with a refurbished printer costing to much for what it is when the printhead would not move after trying all the suggestions for fixing the problem. My husband did get it working again by taking it apart but I had already bought myself an HP Officejet which works great. And the Office Hero 6.1 quit working again so I am sorry I can't help but my suggestion to you is stay away from the Kodak and throw it in the trash. Kodak is not an American product any longer. The only good thing about the printer I thought was the cost of the ink. The HP ink is expensive but it seems to last me a lot longer!