I have had TWO of these and both stopped holding a charge, and now instead of displaying a red charge light, it is purple.
2085532
The purple light is an indication that the ambient noise cancelation feature is turned on. If memory serves me right, the headset won't charge or turn off as long as you have this feature on.
1204312
Yes, I double checked and then triple checked.When I unplug the laptop and plug it back in. It will show it's charging then just stop. It just won't continue charging or stay fully charged. The other battery did the same thing then just stopped being useful.
1351139
I also have a different model. I've already retired this battery due to errors and not holding a charge.
762724
I've only had my replacement about 4 months and it doesn't hold a charge more than 40mins. Return it!
70077
There is a charging light that stays on while the battery is charging; the 'maximum charging' light does not stay on the entire time on mine, and mine works fine. So - maybe you should have yours checked out or return it..
1607639
I'm having the same trouble with mine......it just flashes a red battery warning symbol and won't take a charge no matter how long it's on the charger.
1817094
From what I have seen of mine, the red charging LED dims and then brightens with the intensity of the light on it (even from a lamp!). I've never seen it stop except when fully charged.
1701040
Fortunately I have not had this problem. I would suggest attaching it to the charger one more time to see if you can get it to charge. Otherwise I would return it for an exchange. I bought an extra battery and have had no problems with the charging of either one.
1083593
Either you connected it wrong, or you have a dead battery. The two lights should be indicating a problem with charging.
297516
This is the indicator light for a defective battery. This happened to me even with brand-new batteries. So I replaced the charger instead.
1117582
Mine quit charging a few weeks ago too. I'm in the process of getting it replaced. I didn't realize this was such a common problem.
558614
I've never had this issue. You know it is fully charged when the light quits blinking.
2037905
Mine was another brand,I can also tell you that the one I purchased is already dead,will not take a charge at all.Might want to look elsewhere.
577663
I have had mine a couple of months now, and the red charge light stays on all the time. Before you send theses back, consider plugging into another outlet in your house. Good Luck:))
749326
Both of mine were loose but still charged. Now both chargers no longer work. Anyone bought a replacement charged? If so, which one?
1188514
There is an internal charge that holds for a while. I had this unit for three months and it died. I replaced it again with hopes the second one lasts longer
1560286
A pulsating red light indicates the battery can no longer be charged. After a while, even rechargeable batteries will expire and no longer recharge.