How does the warrenty work? i think i heard that you need a receipt to have the warranty valid, would we use the receipt from this purchase?
130835
If you go to Your Account (on the website, it's at the top to the right of the search bar), click on Your Orders, and then find the order, you can find and print off the invoice (which works exactly like a receipt as it shows that you bought it). I have never had to do something like that but I imagine an Amazon invoice would work just as well as a receipt. It's what I would do in your situation.
130836
I'm not sure. I would think you would use the receipt from Amazon, yes. Good luck
1956042
If it's a brand new I think warranty starts from the date of purchase not the year it was manufactured. I got mine as brand new but back to your question I don't know. For warranty it is irrelevant I guess. I got mine from the manufacturer via amazon.
1018712
Read the warranty and do what it says. You could Lso take it back to the store because it is so new still
1875396
The warranty? I never followed up with it. Or, its usage? It only lasted a few months.
824663
I thought it was supposed to be new, but I got a used one, and as far as I can tell, no warranty. The seller apologized for sending a used one and offered to resend a new one very promptly. So you should be getting a new one regardless!
1946424
Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an unexpected bonus.
1731606
We own this unit but have not had a problem with it. It's a large company, I don't believe I'd be worried about not having the warranty honored.
1971118
There is a 1 year manufacturers warranty and 100% satisfaction guarantee. So far mine is working just fine. Haven't found enough info myself on returned items to see how people are treated. Usually if you buy through Amazon, there isn't an issue. Also if you purchase with a credit card you sometimes have an additional automatic warranty. Just some thoughts.
847617
I would say that a warranty, if any depends on who is selling it. If they are a Lifeproof authorized retailer then you should be ok (a manufacturer generally has a spot on their website to find their authorized retailers). Otherwise I'd look into the seller's info and see what you can find out. A quick email might be the best way to find out about warranty info from a third party seller.
1271435
No,the warranty starts from the time of the purchase.The receipt/ bill of purchase can be sited and corrected for warranty if they run differently.
510926
Adam. This is a good product. We use for a long time, without problem. We don`t need to use the WARRANTY. Regards Marcus
1413823
I called and spoke to someone on the phone and they told me it has to be an Amazon purchase, however someone else asked this same question and there was a bit of discussion on the topic. I decided to buy the warranty here on Amazon and just give it a shot. They did accept my registration and my receipt from a product purchased somewhere else. I sent them a copy of my receipt as part of the registration and then called to confirm that everything was good to go. Personally, I'd much rather buy electronics here from Amazon whenever possible. The only reason I didn't buy my computer from Amazon was because they couldn't match the student discount I got elsewhere.
1483883
09/03/2014 - the original warranty is supposed tobe valid, but have not tried to use it??? can you let me know?? Thank you.
999446
I am sorry I have never had to use the warranty. I would try starting with the vendor where you purchased it from or find out who the manufacturer is then try to contact them. I am sorry that I could not be of any more help on this question.
1662147
Might have to ask the seller? I didn't get any warranty, its part of the policy. 90 day return I think. If anything, you should check on the receipt.
1033563
I didnt reveive a warranty card or anything with it. Didn't need one. Mine works fine.
1481612
I received an email confirming my purchase of the warranty on the same day I purchased the camera. I believe I had to register with Assurant. I haven't had to use the warranty service, so I'm not really sure how to use it, but I did receive some additional information about a month after buying the service. I'm assuming the details are in there if I ever need it.