Anybody having trouble with the plastic handle? Also--side or bottom heater? TIA!
2062502
We've had ours for at least two years (could have been longer). No problems at all (I hope I'm not jinxing myself), but we do not use ours frequently. As far as I know, there is no bottom heater on our cooker. I've seen these as low as $11 on sale. If ours started to have problems, I would buy another one.
358484
I'm somewhat surprised as I've dropped mine in the shower at twice the height with no ill effects. I have read other reviews with the exact same results as yourself. What I have read as well is that if you contact their cust svc dept directly they will replace it . Much cheaper than buying an aftermarket handle replacement. Please post your outcome
2264090
No there is not,we had the same problem,after a bit of discussion Amazon replaced. Depending on who you bought it from,(vendor) decides who replaces the handle. You wont need a plumber, easy fix just a handle issue. Call Kraus first...then Amazon.
1193964
same thing happen to me, I got a new part for the heater it kept doing the same thing, so I just stop using it, because it will go out at night an you will wake up cold, I think it is a bad heater.
558435
I have the same problem and I just called Bissell and they are sending me a new handle. We will see.
1735480
Ditto - I've had two handles break so far...after having my old CMM1000 refurbished and turned into the CMM1200. The clamshell assembly is a PIECE OF JUNK!!! I sure hope B&D; redesigns this so I don't have to keep taking it in to get fixed (at least they've been doing it for free).
194383
I haven't had those problems at all, it closes all the way, gets really hot, heats up fast, temperature setting to change how hot. very please with the results for the price, bought this one after my 200$ one broke, handle snapped.
1105108
Handle should turn easy. Mine did from the beginning. Something could be wrong.
1906518
Sounds like a defect. I have never had that problem. The bottom element always turns on and heats up for me.
2036021
We have used ours for 2 years now. So far no problem w/ the heater. We did have a problem where something got stuck and melted much of the unit. I contacted the manufacturer and they were very good about repairing my unit. I have actually had a couple of problems, the other was some board went out. Again, they were very good about replacing the board. I have not had a problem in a while, so I don't know if they would still be so good, but we do LOVE our machine!
313400
I had the same problem and ended up switching out the handle with an older handle off of something else I was going to throw away. If I had not had another handle I would have used something to provide more friction or returned it.
638291
I'm not having any problem with mine. I also have a glass stovetop. No suggestions.... Except to enforce to warranty.
773645
I have the same issue. I use one cup more than the other 3 and after one month of usage the metal handle popped off. I tried to put it back but it would not stay on. I'm trying to contact the seller but I don't know how to?
1735482
The plastic pin on mine broke as well. Instead of continually getting it replaced I just put a long screw where the pin was and I havent had any issues since. All the handle needs is a pivot point. I would suggest it to anyone that has the plastic one keep breaking. Just make sure you line it up right.
1386261
I have not had any problem with mine. maybe try rinsing it with reasonably hot water and pumping hot water through it. I still am really happy with mine. good luck!
1735488
How are you getting BD to replace the handle for free? This is our third summer with it and the handle just broke yesterday.
2281847
No haven't had mine quite that long. BUT if you haven't taken it apart and cleaned it i would. Sometimes the gas bulbs/whip cream can leave residue and buildup. Might be causing the handle to stick open. If you can't fix it just learn to love lots of whipped cream :P