I just bought this, my computer won't recognize my mp3 player when I use this. Does it act as a data transfer cable for everyone else? update: It's defective. My computer, usb port and mp3 player are all ok - works fine with original cord. I contacted Bestdealusa and they credited my account, what I wanted was a replacement thought. The price went up (not a lot) so I had to pay more (although they gave me a code to save 10%). It still seems wrong to pay more to get a functional cord. It's a matter of principle. I hope the second cord works. Thanks everyone for your help. You are the reason I'm ordering again. Let's hope the second time is a charm. There will not be a third <G>. I just bought this, my computer won't recognize my mp3 player when I use this. Does it act as a data transfer cable for everyone else? update: It's defective. My computer,... » Read More I just bought this, my computer won't recognize my mp3 player when I use this. Does it act as a data transfer cable for everyone else? update: It's defective. My computer, usb port and mp3 player are all ok - works fine with original cord. I contacted Bestdealusa and they credited my account, what I wanted was a replacement thought. The price went up (not a lot) so I had to pay more (although they gave me a code to save 10%). It still seems wrong to pay more to get a functional cord. It's a matter of principle. I hope the second cord works. Thanks everyone for your help. You are the reason I'm ordering again. Let's hope the second time is a charm. There will not be a third <G>. « Show Less
2063384
Double check to see if there's a setting that needs to be changed to allow your MP3 player to be recognized by the computer.
2063385
Yes, I am able to transfer data (music) from my computer to my Fuze using this cable. I don't remember if I had to download software from Sansa to facilitate the transfer. If you do not have a Fuze MP3 player, it may not work.
543115
Yes, I purchased the same one and it works perfectly. When plugged in, the MP3 will turn on automatically and the computer will find USB drivers. You might have hidden adware, spyware and or virus(s). try a good cleaning of your computer first. It is possible the cable is bad but mine works perfecly. Good Luck!
2063386
It did work fine with my Sansa and I had no problems so maybe its just faulty
951339
I just bought 30 gb video ipod. I get about 6 hours playing music and maybe 2 hours with video.I was told thats normal. I use it work and all the usb port are disabled here. After reading these posts, looks like instead of buying a AC charger I should just replace it with another one. Still with in return policey time.
509852
I believe I have found the answer. I suspected it was the weirdo USB cable it shipped with. I bought a new one, and it charges just fine. It's annoying that it uses a non-standard USB connector. My headphones are just fine now. Currently, i've positioned my charging cable so that it never really twists and turns, which is what I think caused the original problem. I think the internals of the cable just aren't very good.
2069650
It doesn't transfer data in my case: my car audio has only 30-pin connector for iPod and I've bought this cord to plug in my Nexus instead. No data, no power - nothing...
29785
Hi Stacy! You know or have read about determining your USB port is a 'good' one for the interactive compatiblity on an earlier post? Basically, in Windows, that popup that shows a new external (in our case) USB (as it is identified by Windows) flash drive or as I call'em, 'sticks', has been (successfully) plugged in and gives you a list of options. This is good as all things expected should go well; the green led lights up on the earbud and has an even pulse and if you put it close to your ear, no music can be heard. Provided the above is as I described, its pulsing will go on for about 20 to 30 minutes, depending upon how depleted the battery is. Once it is fully charged, the pulsing will stop and a steady/constant lighting of the earbud LED will signify charging is complete. Hope this helpful and you achieve a satisfactory result.
305602
Your question is not clear! From what I understand, the other functions of this unit WORK; but the USB alone is not OK, correct??/ If that is the case, you will have to try attaching another device in the USB slot and see if it works and much the same way, try the device on some other port on another connection in the computer and see if it works!! I do not think there is a categorical answer to your question!!!
310547
This cable does not work. PERIOD. Research it. I found my answers to this affect after making the purchase, and trying to troubleshoot what else could be the problem. Sorry for the bad news. I do not know how anyone has gotten it to work for them, or in what capacity.
1991370
The headphone style plug should have a USB plug on the other end. The computer, if you are running a compatible operating system (I believe the book that came with it says XP or newer) then the computer should automatically recognize the device once it is plugged in on the USB end of things. Also, ensure the device is turning on when it is plugged into the computer. It should at least power-up even if it does not transfer files. If it does not power-up, try another USB port; I only mention this because I have 3 USB ports that don't work on mine. You can trouble shoot the USB port by plugging in another device and seeing if data will transfer. If you do all this and the USB ports work by testing other devices to them, the audio player device powers up when connected to your computer, and the files still do not transfer over...you may have to send the device back to the company to get a replacement as it may be software related on the device. Some of the audio player devices do have this issue according to reviews, but the company seems aware of this issue and quite willing to fix it. I hope this helps.
800367
I have had my radio for over a year now. I had problems the first time I tried to play music from a USB flash drive. I tried another drive and it worked fine. I have no idea why the first one didn't work but formatted the second one and it worker perfectly.
1649113
I got mine today. All I can get is a white screen. I am downloading the mp3 player recovery tool on creative's website right now. But I am thinking mine will have to go back.EDIT-- Creative's recovery tool didn't help. Nothing helps. Looks like this thing is going back to Amazon. I will see if I can get my money back.
1414002
Where did you by the sound drivers and how much?I finally got mine working but before Brian's post. He is correct' as best I can tell, and the problem rests with our computer software. I purchased a " DVD Decoder" download load on line from Roxio (I paid $20.98 but you can get it for a one time only down load for about $15 -if that is what you want). It now plays DVD movies and installs software which is what I wanted. I uninstalled the Hero program from my computer. Happy with the results but I only wish that I had been able to read Brian James post before I purchased the fix. Where did you by the sound drivers and how much?I finally got mine working but before Brian's post. He is correct' as best I can tell, and the problem rests with our computer software. I purchased a " DVD Decoder" download load on line from Roxio (I paid $20.98 but you can get it for a one time only down load for about $15 -if that is what you want). It now plays DVD movies and installs software which is what I wanted. I uninstalled the Hero program from my computer. Happy with the results but I only wish that I had been able to read Brian James post before I purchased the fix.
2271044
Mine doesn't communicate with the card at all. The card acts as music storage to be taken out and plugged into the comp so's the music can be transferred from the card to the player. This player is a worthless piece of junk from the perspective of that card slot being of any value.
375507
Hi Rhonda, Pure Digital Customer service is well aware of the issue and is pretending that it is far less widespread than it is. They told me on the phone that it's not just MacBooks, it's most USB ports. The bottom line is that the product is defective and they know it. I have had the exact same problem with FOUR different cameras (two from Amazon and two from Costco). I have returned all but one. They all have the exact same problem! They USB arm does not fit the USB port! I've spent over a week with Customer Service emails and phone calls. (There Customer Service is horrible I might add). It took them over 24 hours to email me an RMA number so I could return the defective camera (they promised me 3-5 minutes!). Then they offered to send me an extension cable that might work. It didn't. I have placed 3 phone calls to them since last Thursday alerting them that I have not yet received the email with the "return label." I STILL HAVEN'T RECEIVED IT! (Incidentally, they originally told me that I would be responsible for paying for shipping. When I protested and reminded them that their camera was defective, they then offered to send the pre-paid label). So...I've been dealing with this for over a week now and I still do not have a camera that works. They have promised to send me a replacement camera that they guarantee will work, but that has yet to be seen. Given their Customer Service track record so far, I'm not very hopeful. Good luck!
697479
I Just got a sansa e260 from Amazon.com Thurday... It keeps losing one channel or the other,over and over again . You don't have to touch a thing and it drops off on about a quarterof the songs.. It looks like I got a defective player. If I do I'll get a refund . Seem like all Sandisk products are defective in some way...
1145518
Have you tried using it on another computer? Or perhaps a different USB port? Is your computer fully updated? Do any other USB devices work when plugged into the same port? If all else fails, it may have a defect and you will need to exchange or return it.
2047367
Hi David, are you sure that you. Charged it correctly? By that I mean, have you charged it from a wall outlet? If you're charging it from a computer some computers require you to plug in the sound/speaker cable too. For example, when I plug it in to my laptop to charge I just need the USB cable and that it, it will charge. BUT if I am charging it from my Desktop I need to ALSO plug in the headphone/speaker cable. So you might think it is charging when it is not. If you're going to. Charge it from a desktop make sure you plug in the USB cable to the computer AND the speaker/headphone cable too. Also make sure the blue light is blinking. That will tell you that it is charging. I hope that helps!
1759659
Very good point (& question).... I don't believe I even checked that. Well, if you buy it & it works for you, let me know. Perhaps that was an issue. Thanks!