I have this pepper mill but the peppercorns get stuck and it will not grind just sounds like the gears are turning on wood. Do I need to use specfic peppercorns? Can it be taken apart and cleaned?
2062083
You might tighten the grind level on the bottom to a finer grind, also I have turned the handle in other direction to loosen an peppercorns, I would not think the peppercorn you use should be a problem if your using peppercorn for grinders not aware of any type not made for a grinder,
2062084
I've used mine for many months without any problems yet and it works great! I use peppercorns purchased from Costco--it comes in the rectangular clear plastic bottle. I don't know if this is a common or uncommon size for peppercorns. I don't remember anything in the instructions showing how to take it apart for cleaning so I don't think it is meant to be user serviceable. I suggest contacting the seller so they can help you determine whether or not it is a bad unit. Good luck.
2062085
Just regular black peppercorns is what I use. Try loosing the brass nut at the top. If it feels tight, then it won't grind. It should be a little loose.
2062086
I don't know. We have had no problem but we haven't used lots of different peppercorns. I'm sorry you are having a problem. Why don't you ask the manufacteror.
248879
Purchase a pepper mill and use that. Though whole peppercorns can be used in some situations like flavoring a soup broth.
1839759
They are dried Peppers in the ziplock bag, you have to remove the stem and I use a coffee grinder, I have not had any problems with the order and would purchase from them again, I use them mixed with Habs and Ghost pepper to make salsa. Have you contacted the supplier, I am not sure if you are just not happy with your order or if you did in fact receive not a good batch? The peppers in the zip lock bag look dried, you are actually wanting the seeds for various dishes. Make sure you wear gloves do not touch your face with any of the seeds or outside peppers or you will have to have a visit to the Doctor. Just letting you know that I am happy with the order :) They are dried Peppers in the ziplock bag, you have to remove the stem and I use a coffee grinder, I have not had any problems with the order and would purchase from them again, I use them mixed with Habs and Ghost pepper to make salsa. Have you contacted the supplier, I am not sure if you are just not happy with your order or if you did in fact receive not a good batch? The peppers in the zip lock bag look dried, you are actually wanting the seeds for various dishes. Make sure you wear gloves do not touch your face with any of the seeds or outside peppers or you will have to have a visit... » Read More They are dried Peppers in the ziplock bag, you have to remove the stem and I use a coffee grinder, I have not had any problems with the order and would purchase from them again, I use them mixed with Habs and Ghost pepper to make salsa. Have you contacted the supplier, I am not sure if you are just not happy with your order or if you did in fact receive not a good batch? The peppers in the zip lock bag look dried, you are actually wanting the seeds for various dishes. Make sure you wear gloves do not touch your face with any of the seeds or outside peppers or you will have to have a visit to the Doctor. Just letting you know that I am happy with the order :) « Show Less
607737
Hello Maria, this is Maria :-) from Grind Gourmet, these mills hold quite a bit, unless you have a salt or pepper addiction :-) it takes a while before you need to refill them, besides if you had to refill the beauty of these mills is how easy they are to fill.... you do not need to be an engineer to figure out how to put it back together simply remove the bottom piece fill and put back together. We hope this helps! Have a wonderful day.
1355930
The silver band lets you in screw the top. But the screw and thread parts get fouled with salt and won't detach. I had no trouble filling them until the salt seized with humidity and we washed the grinder glass. That ruined the salt grinder. The pepper grinder is still working well.
1426289
Just pull the top piece, then unscrew the remaining piece w/the grinder and put in your peppercorns then reassemble. To use invert it then twist the section w/the peppercorns. No messy crumbs on the table from grinding as when you set it upright the grinding piece becomes the top. You should love it! I've given 7 of them for Christmas presents! Enjoy!
2214978
Gary, to adjust the grind, there is a large slotted screw head in the bottom of the mill (accessed from underneath ) that adjusts the grind. It works well. I have had this mill for well over a year (and ground a lot of pepper). The grind size remains very consistent for a given settng.
590300
Hi Mary - I bought the salt and pepper mills a couple of months ago. I was *very* happy with their appearance, but couldn't quite figure out the battery insertion/unit assembly/disassembly. I just defaulted to the company's web site: http://uk.russellhobbs.com/pdf/12051-56_salt_and_pepper_grinder.pdf where all questions were answered - including how you adjust it for the grind size. I *love* this product and hope you do too. Thanks, Lele
375667
Unless there was a crack in the handle originally or was not cast correctly in the manufacture process, this reviewer must have it confused with a different pepper mill. The one shown is solidly built, and I don't see how it could break under normal use.Carol Travis: What can I say except I guess you got a defective unit.
467412
Turn it base up. Remove the base. The chrome portion separates into two peaces. Inside is a battery pack. Remove the battery pack andd add peppercorns. Rem....bas up or you will spill peppercorns.
684403
Good question, I don't remember what it said on box/directions and it doesn't say on grinder. It takes too much work and your thumb gets tired, unless you just like a little bit of pepper. I want to find one of those old Italian wooden grinders, but I was told the company was sold to a Chinese company who moved the factory to China and the resulting low quality... probably scour eBay.
1063520
Sure. Contack the Pepper Mill folks. I just received a replacement handle recently.
1647270
You should be able to place the peppercorn under the battery mechanism. Did you take the place piece off of the bottom? That needs to be taken off when you want to use it or nothing will come out...Let me know please
917395
I've had mine for several months and it's working fine. I do clean it out on a weekly basis by rinsing out both hoppers and the removable blade and blowing out the body of the grinder. If it only worked 10 times, it might be defective. Send it back.
2217826
Your friend is correct. I recently purchased this pepper mill and I am very disappointed with the performance and quality. I have several Rosle items and they are a much better quality (made in Germany). I would not buy this pepper mill.
711605
Well I tried to turn it as far as it would go toward coarse to take a picture of what coarse is and as I was doing so I noticed that it would spin in that direction but the grain was stuck on fine. Hard to explain the way it looked but it is essentially broken and stuck on fine grit. I just bought this within the past few months. I liked it up until yesterday when it stopped working. I suggest getting another mill. As an FYI before the mill broke the coarse this mill offered was not at the level of "cracked pepper" but was pretty close and I doubt you would have gotten a noticeable difference using the courses grain in a cracked pepper recipe. Well I tried to turn it as far as it would go toward coarse to take a picture of what coarse is and as I was doing so I noticed that it would spin in that direction but the grain was stuck on fine. Hard to explain the way it looked but it is essentially broken and stuck on fine grit. I just bought this within the past few months. I liked it up until yesterday when it stopped working. I suggest getting another mill. As an FYI before the mill broke the coarse this mill offered was not at the level of "cracked pepper" but was pretty close and I doubt you would have gotten a... » Read More Well I tried to turn it as far as it would go toward coarse to take a picture of what coarse is and as I was doing so I noticed that it would spin in that direction but the grain was stuck on fine. Hard to explain the way it looked but it is essentially broken and stuck on fine grit. I just bought this within the past few months. I liked it up until yesterday when it stopped working. I suggest getting another mill. As an FYI before the mill broke the coarse this mill offered was not at the level of "cracked pepper" but was pretty close and I doubt you would have gotten a noticeable difference using the courses grain in a cracked pepper recipe. « Show Less
231856
You're correct. The bottom seems to be solid stainless steel, but the middle piece is plastic/acrylic and then the top is like a sheet of stainless steel layered on top of the plastic. That's the part that comes loose and causes a malfunction. I had my first pair replaced by the manufacturer, but it has happened again with my second pair. I ended up buying another pepper grinder to use instead.