Fax/Phone auto-switch problem.... Anyone know hoow to fix this?
2079217
The setup for this is a bit complicated to understand, but possible. This unit's user manual is poorly written if you don't understand the terms and about the different rings and stuff. I had to find a Brother fax setup manual online to figure out these different ringing functions. The manufacturer puts great stock in connecting your phone to the output jack on the AIO, but it just complicates things, IMHO. By the way, I have the 780 but I believe the fax setup is the same for both units. I would hook up the phone and fax using a splitter if they use the same wall jack or just plug both into different wall jacks as the case may be. If you want to be able to receive faxes while away and not have to babysit the RX you can do so. One annoyance I feel this machine has is that it will not receive a fax if the Fax button is not pressed. It defaults to Copy on startup and you need to change this setting to Fax. If you don't it will do everything it needs to do when a fax comes in. Answer the call, beep, do its bump and grind and then botch the RX and print out a failure report. I asked tech support if I could set the default mode to Fax and they told me No, and that Canon wasn't interested in fixing this. My question is why have the machine do everything but receive the fax? Why have it go through all that just to botch it? They could give me no answer. OK, back to the original question. If you want to use the phone line for both voice and occasional fax and not have to be there to RX you can do so. Set your RX SETTINGS to FAX/TEL AUTO SW, RING START TIME to 9SEC, F/T SWITCH ACTION to DISCONNECT, RING COUNT to 8X. Note that the ring count is not set in stone. This is the setting that lets you decide how many rings will occur on your phone before the fax machine wakes up and answers the call. The default is two rings, which is why your machine is intruding in on your voice calls. For me 8 rings was long enough to get to the phone and answer the (voice) call, but this is your decision.
2084518
Further to the last response, you have to have a "land line" for the modem to work. If you want to send faxes long distance, you have to have long distance available from your provider and set the pre-dial number (i.e. 1-xxx-xxx-xxxx) or whatever its called. The system does work. Dave
1824984
I had the same issue as well. I called Canon and the rep I spoke to hade me go into the fax settings and under RX settings in the fax priority mode, I set the ring start time and the telephone ring time. He then had me change the DEFAULT ACTION to disconnect and so far I have not experienced the issue with the fax machine disconnecting my calls.
1981872
I'd suggest you call Customer Service (if you are able to make calls) 1-800-332-5368 or try http://www.panasonic.com/help It could be something with your base phone and a possibility the others are not registered to it, or perhaps answering machine, if you have one on your base phone? Just a thought on these! I did call Customer Service once, and they were very helpful! Also - if you have other phones of a different maker, that could confuse your phones. Someone I knew had their phones all messed up and it was due to a Uniden phone. Once the Uniden was disconnected, other phones worked. I don't see anything in the manual on the base phone in "troubleshooting" relating to this, so perhaps a call is needed??
1052388
I do not know if this helps. I have not used the fax. I see that I have a unimodem service provider Not sure if this helps but you can look under Phone and Modem in your control panel
374741
Yes, same here - no phone line plugged in and printer clicks away like it's destroying itself. I'm replacing it with a new Epson. Posts regarding a phone line must have a different problem!
1329492
yes, i use an older fax with a handset and it works just the same as it did when I had a regular phone. Just make sure you have it plugged in to the magicjack.
2121259
Sorry i can not help. Never even tried to send or receive a fax. The POS never fulfilled the description of a printer.
1651886
That is an easy fix. It happened to me when I first got the phone. You need to change the date and time setting on the menu to manual instead of by caller id. I'm pretty sure that will resolve your issue.
2123190
Unfortunately, The representative at T-Mobile told my parents that they would have to manually type their contacts by hand from there AT&T phones. Although the phone works well it also has it's limits. Best wishes!
1589648
Richard: it is a very simple on off switch. I hooked it up to my home office phone and the copy/fax machine. When off it does not interfere with my calls and when on, I can send or received a fax. If you connect it to the main phone line, what ever line you connect to it, can be turned on or off. Hope that helps. Larry
219814
PPS.....everyone please IGNORE my ignorance. Page 28 on my owners manual showed me the "switch" I needed to turn on this feature to automatically reject ANY & ALL out of area or no number calls. At my age I still refuse to read a manual...had it coming I suppose :-))
274222
NO. Suggest you go to Panasonic.com/help We are satisfied with fax, but it has minimal use at our home.
2215825
We always fax several pages at a time. The problem could be that your paper is too thick or there is something wrong with the machine
1570195
Shortly after I posted my reply, I found that I was better off in Fax Priority mode, which is how the printer is currently set. I went into the RX settings and I set the incoming ring to 30, which is the maximum. I still have the DEFAULT ACTION set to disconnect, MANUAL AUTO SWITCH is set to OFF. With these settings the fax does not pick up. The only thing I don't like is the fax does not automatically pick up. If I am receiving a fax, I have to press the start button on the fax machine if I hear a fax tone. It's not the best setup in the world, but as I got the machine on sale for $130.00 USD, I guess I really can't complain. Try what I mentioned and see if that works for you. Shortly after I posted my reply, I found that I was better off in Fax Priority mode, which is how the printer is currently set. I went into the RX settings and I set the incoming ring to 30, which is the maximum. I still have the DEFAULT ACTION set to disconnect, MANUAL AUTO SWITCH is set to OFF. With these settings the fax does not pick up. The only thing I don't like is the fax does not automatically pick up. If I am receiving a fax, I have to press the start button on the fax machine if I hear a fax tone. It's not the best setup in the world, but as I got the machine on sale for $130.00... » Read More Shortly after I posted my reply, I found that I was better off in Fax Priority mode, which is how the printer is currently set. I went into the RX settings and I set the incoming ring to 30, which is the maximum. I still have the DEFAULT ACTION set to disconnect, MANUAL AUTO SWITCH is set to OFF. With these settings the fax does not pick up. The only thing I don't like is the fax does not automatically pick up. If I am receiving a fax, I have to press the start button on the fax machine if I hear a fax tone. It's not the best setup in the world, but as I got the machine on sale for $130.00 USD, I guess I really can't complain. Try what I mentioned and see if that works for you. « Show Less
226146
I received confirmation on the Fax and the protection at the same time by email. The policy came by email also and I received that before the Fax machine was delivered. Check your confirmation notice. There should be some contact info on that. Sounds like a slip-up somewhere.
1392890
Is the fax easy to use? I see no mention of it in the listing...just makes me wonder. Thanks for any help?