HELP! The lid got crooked won't come off??
2066130
It did it to me too I took a pair of slip jaw plyers and wrapped a kitchen towel around the top and ever so gently loosen it off
1103379
I have the same problem. The rubber gasket on the lid expands causing it to jam up when you try to screw it on. unfortunately they don't just sell the replacement gaskets, you have to buy a new lid.I bought a replacement lid for mine and I rotate between the two and that helps. I'll use one lid for a couple weeks until it starts getting tight and then I'll switch to the other lid. This gives the rubber gasket on the lid not in use time to shrink back down to normal size.
1949629
I found it easier to take the lid apart once I realized I need to pull the top off, not try to pry the bottom. I'm talking about the very top part of the lid. Just pop it from the rest. Once my husband showed me, I had to laugh at how frustrated I had been trying to get it apart. Good luck.
272084
Yes -- this is a real problem with this lid. Every once in a while I have to wait to have one of my sons get it off for me (it can take brute force).
711152
I had the same problem. Not sure why they haven't fixed the problem. I read that if you set another lid (flat part) over the one you want sealed, then seal them, it seals the bottom one. Then just remove the one on top. Not sure why it works but it does. Sometimes I have to do it several times though. Hope it helps! Have fun sealing. ;)
1715843
We've never had any trouble getting the lid off ours, but I suppose that if it's a tight fit a thumb nail between the "tab" at the back (opposite the holes in the lid) and the plastic "rim" should loosen it.
2144683
Mine, the lid broke after 6 months of use. I contacted the company and they sent a replacement free of charge. Contact them and they should be able to help you!
422552
Hold the base with one hand and rotate the lid with the other. If that doesn't work, you might have a dud. Ours works just fine.
1462918
Put a dab of oil on your finger and rub it around the rim of the lid and you have your problem solved. Don´t put too much oil so that the lid will not come loose.
1483067
I would call or post the company! It sounds like your helper handle was attached incorrectly. Mine looks like the picture and I cannot see how the lid fits if the handle is tipping towards the inside. Good luck!
1334462
Same thing happened to me on the large one, my husband is very handy and he took the lid apart and there was a wire that got disconnected, he was able to fix it, if it wasnt for him than it would still not be working. If you filled out the product registration than you can contact the company and they will replace it.
860506
If the little brown clips are pushed outward, that locks the lid. Push them toward the middle to release. I never lock mine because the lid fits into grooves and won't fall off. They turn the lid counter clockwise to release it. It should then just lift right up.
1913217
Were you ever able to get the lid off? I had to throw mine out (don't know what brand) and I am looking for one that will not have that problem. NB
884210
The lid comes off but didn't notice any other parts. Could use a bottle brush
135835
The top lid pops off from the bottom part holding the filter -- ours was so loose it kept falling out -- so we had to bend it out a little to hold in the filter. Just use a screwdriver or something -- should come right out. Hope this helps.
1121196
I would just toss it in some water, might need to boil it. If it is an issue of salt in there keeping it stuck, it will dissolve out. If that didn't work, try putting just the bottom part in some type of oil, submerging the threads of the cap, olive/coconut, and let it get in the threads and turn the lid both clockwise and counter clockwise. If it is cross threaded that might help break it loose. That is what I would try if mine was stuck. Good luck.
2073484
Looks like the lid gasket is either worn or was sized wrong. If it's new they should send you a new one, otherwise you can look into getting a new gasket. Something that might work is adding layers of Teflon tape around the current gasket until it stays on, but note that whatever material you use could end up leaching into your beverage if the liquid contacts it.