Why does remote control fail to turn lights on and Off?
2070887
I had this same problem, there is an override switch in the fan that occasionally needs to be reset. This happened to us twice, the third time the override switch went and we had to order a new one. Try that first, our new switch and remote work perfectly.
546019
Check the battery. One of my remote stop working also but for all three to not work is kind of unusual.
335582
Yes the remote controls all, mine stopped controlling the light after one week!
1114585
Did you check the slide button at the bottom? There's an 'on', 'off', and 'remote' setting.
1759289
Sounds like the remote has a software problem that is affecting the battery. Try updating the firmware first then test it out with a new battery replacement.
425294
It may be as simple as making sure the little switch on the bottom is set in the right position. It should be in the middle. If it is even a little to far to the right or left the remote won't work. Also I found when the batteries in my candle were getting low the remote had a hard time turning on the candle. It may also be a problem if something is in front of the candle blocking the signal. These are the only suggestions I can think of. Good luck!
1203656
I just bought the same thing and am having the same problem. The only way I can get control (and only briefly) is to unplug the transformer and plug it back in. I even changed the battery in the remote.
716978
The switch on bottom of candle could be incorrect. Batteris dead in remote.
1605330
Yes. Sometimes the remote control doesn't always respond on the first attempt, but will after repeatedly pushing the same function.
425299
All I can think of is that if the on/off switch is turned on on the candle and the remote doesn't work, return the candle.
2084541
Didn't really have to do anything. The remote worked for all the lights out of the box. But, beware because these have the ability to be remote driven, it will drain you batteries. There is no way to turn the receiver off, so it is constantly listening.
323748
There is a reset hole on the back of the main unit. Get a pin and put it in the hole and press down gently. Make sure the batteries are in correctly on the remotes and the main unit. That should take care of your problem.
1263941
The remote control does not work...and sometime the projector turn on by itself
1466008
Try pushing different buttons on the remote. Mine is not in front of me but I seem to remember I had to do that. Also, make sure you have the positive and negative cables correct. You are using 12 volts, right?
1385778
Check the connections. First. Then press C on the remote and if it doesn't turn on then press A. If it still doesn't turn on then there is a problem with the product
1535807
No, this is why the remote is present. If it worked like that, then the remote, itself, would be of no use or useless. You can simply set it to one settinf and hit the on and off button of the remote, which works just like that of a light switch.
2281666
If your remote has a good battery and the lights are all lit you probably either need to get a replacement or if you have some one mechanically inclined take the rotating part apart...I did to make mine work...it was jammed with a wire internally...