Item still under warranty - how should I return it?
1807638
Just call up the manufacturer, let them know the situation and they'll tell you where to send it back. You must have your receipt. Also, you'll probably incur the expense of shipping it back to them. I just returned a TANITA IronMan scale that came with a 10 yr. guarantee, and that stopped working after 6 years. TANITA decided not to fix it and sent me a brand new scale. I'm sure Philips Sonicare will be just as reliable. Take advantage of the guarantee.
280422
First, I'd contact Amazon to see if you're inside the return window since they'll probably be faster in replacing it. Then, if you're outside that window, you can contact ASUS and submit an RMA request. Hope this helps!
1649771
I don't know how much time Amazon allows for damaged purchases to be returned. I sugges that you get in touch with Amazon and find out about their return policy and take it from there.
1428789
Find your receipt and take it in for service. Once it's looked at They will then tell you to take it where you bought it for a replacement with a similar model. It's considered un repairable.
1900251
Who did you buy it from? It should still be under warranty. Find out the agent for the seller is and then how they handle warranty.
325821
I have same problem - company want £25 for replacement!!!! Told them it was still under 2year warranty - now despite numerous emails from me - they won't answer
1983452
I went in through my Amazon account and went to "Your Account" where there was an option to "Return or Replace Items". It seems like I had at least 30 days in which to return it for a refund. I just sent mine back yesterday because the side blew out. A friend of mine has the "green" one by a different company and she hasn't had any problems as of yet. It may be made better. She's going to let me know if it fails on her.
416675
Is this real or a copy? How do you get in touch with the manufacturer if there is a problem up to year warranty
723072
Thanks for your help! I've been reading some message boards, and it looks like that even though I didn't buy it until Sept, the item was manufactured in Aug 2006, so it's past it's warranty, and there's nothing I can do. =(
2016625
this was asked in the wrong area, instead, click on the seller's name and ask them directly. more than likely they would send you a box to return yours and at the same time send a replacement or they may direct you to the manufacturer's website for them to honor the warranty and then they would likely send you a label that you'd put in a bubble envelope and return to them and they may also go ahead and send out a new one to you. I, myself, have gone through 3 but I think it has more to do with a failing laptop than the power supply and battery. Best of luck.
1582841
I think return it. I have had mine along time and it has thankfully never had such or any problems. I can't helpSorry
670327
How long time ago did you buy it? Still under warranty? Then should be a phone number on the back of the instructions, try to find the number or email address...
2090337
Try Gov.uk. Accepting returns and giving refunds. The law says the buyer has 6mths guarantee if the goods become faulty for no reason. Not damaged or abused.
1452240
Get a return merchandise form and send it back. Look at yhe bottom of the Amazon home page for "returns are easy."
2279481
I didn't have any problem with mine but maybe they rushed a bunch of defective ones out for Christmas.Amazon has a really handy return policy, though, if you have a printer. Keep the Amazon box the thing came in and if there's a problem with it you can print out a "postage due" sheet, tape it to the box and ship it right back at no cost. I did this once when I accidentally ordered 2 of something I only wanted 1 of and thought that was a nice way to handle returns.
2114168
There is nothing you could do except try to return it. I bought mine and enjoyed it for a whole hour and still can't return it! (Fred).
350165
I did the same thing and took it back last night. Since there was a 30 day return policy they took it with no questions asked. Try the retailer you purchased it from.