I bought this last year and very rarely used it. Today when I turned it on, it showed 0.00 no matter what you put on it. What can I do to fix it?
2062526
I assume you removed and replaced the batteries. If that didn't help, I'd go to their website and contact customer service, support@ozeri.com.
11861
thats happen with me too..i just return it ....thats all u can do,dont try to fix it by ur self ,just send it to seller
1601991
There should be a defective return exchange. I paid $40 for mine and it has worked great since I installed it last November. I would contact who you bought it from and ask for an exchange. You might have gotten a defective one.4
396373
ON the very bottom under the MIN AND SEC IT SAyS RESET. Press the MIN AND SEC together and it resets back to 00.00.
1103834
I had the same problem with this item. Bought it for my daughter for Christmas and it didn't work when she opened it. The wrapping also indicated that it had been opened before - didn't seem new. Perhaps it was a return from someone else and they tried to refurbish it. There was packing tape all around it.
2121190
I haven't touched it since I got it. It was great out of the box. Try going back to the factory settings.
139924
I'd send it back. They are all kinda cheap crap, so you probably just got a really crappy one. Too bad they don't make a good one. It'd be worth more if they did.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
724756
Return it to the seller and explain the problem. They should replace it with one that works properly.
669201
Did you do the initial calibration? For the first use or anytime you move the scale you have to recalibrate it. Press down with you palm and let go and then the scale should show 0.0. Then wait for the zero to go away. Then try stepping on the scale. Also make sure you're on a hard (wood or linoleum) level surface. Hope this helps!
225068
i have had it for 2 yrs and i have had the same problem. i have used it only 2 times sell it on ebay and get you ur money back.
1774399
That is not normal, never happened on mine. Try and exchange it for another one asap.
1605121
Perhaps the battery has been moved, maybe during delivery it was banged a few times. It really is a simple to use device. If it's new I would suggest to return it and buy a new one.
226601
Return it. Not trying to be sarcastic the only other thing to do is a reset and see if there are any software updates.
822431
try reseting it... if it doesn't work then it might be a problem with the device.
2082263
Calibrate it with a 7.0 calibration solution. I also recommend storing it in their storage solution. Be sure to read the manual or you may make incorrect assumptions about certain things.
2236291
Not entirely sure myself (I can't find the blasted manual). My first guess would be the indicator is reading above its max range. I'd suggest rinsing off the metal tip in case there's something encrusted on it. Also, if it's looking rusty it might be time to replace it. Another possibility is the battery is low though I figure it'll just stop working or the display will be faint.