I got this phone today, charged it, put the sim card in, it reads my contacts, but when I try to make a call, it says emergency calls only. Any help?
2077320
Any time I've had this happen it's because I'm out of range for a good connection. It happens in my house because there are only a few spots I get a good signal.
921215
If you are getting this phone you are just syncing the contacts. That will work if stored on google. Now that I have had the phone for a year it is good to call and receive text messages. Lately, it has been having difficulties with text and calls. I would not recommend getting this phone because it is slow.
339100
Hello Jennifer, You actually have gotten farther than I did, because when I insert my sim card nothing happens. Sorry I wasn't able to help maybe you can take your phone to your mobile provider. Blessing
1970945
I am having the exact same experience. I have tried everything. There is no logical explanation other than the phone is defective. If you find out a way to make it work, post the solution here please. I will do the same.
1350895
I gave this phone to someone else and she doesn't have Any complaints yet. Maybe yours is defective. I will try for an exchange first. If it keeps happening, then return it for a refund.
1729545
i remember when i purchased the phone, i was using an at&t; sim card. i just popped it in and could start calling right away. however, i would also email the seller to confirm as well just in case, because it has been a while since i purchased it and im not sure if the sellers are the same anymore.
2273516
Thank you all very much for the feedback. I've had my previous phone for going on 6 years now actually, and all calls were placed from my house, where I've made countless calls without a single instance of a dropped call before this new phone. Perhaps I did get a lemon. I'll look into exchanging it (unwisely I purchased it elsewhere). I'm back to using my ancient phone in the meantime. :) Thanks again for the feedback!
269508
My 390g pocket dials even when locked. I just got another call from the police tonite asking if I was ok. The only difference is how you dial emergency services. When unlocked it will only recognize 911, however in locked mode 000 will dial them. There are also other number combos that will work. I am looking for another phone because I am not going to chance this 911 thing. So I will most likely look at another brand.
106411
You could try and see if it works, my T-,mobile sim did not work, and they gave me anoter which did. You might want to contact ATT or check at one of their stores to see. Fastest way to know is to pop the sim in the socket and find out.
827223
Most likely the sim card. I have T-Mobile sim card and it worked right away when I put it in. Either that or the phone was not properly unlocked.
1180891
Too few details in question to try to diagnose. Need to know: How old is it, how often is phone used/charged, have you tried other battery,etc. Maybe it's cable connection.. Did problem start after factory reset, are the contacts clean, too many variables, not enough detail to try to diagnose... Do Google searches for your model... Perhaps others have had same issue(s)...
73657
I put in my SIM and SD card. Unfortunately, it never read either. Was going to return it, but a pal bought it and swears he can get it working.... haven't heard from him since. Which is either a good thing or bad thing.
1391051
Linda, on my phone the screen says "incoming call" for 2-3 seconds, than the caller id shows up. I think you need to mess with the settings. Not sure how to solve it, but mine works! Kris
1884736
I got the same problem. In fact, I'm going to buy another type of phone. This one is very unsuccessful.
1735389
They came out with a new LTE sim card, this sim card might not work, go to Lycamobile website for more information. you can definitely pay as you go, you can recharge from their website, just activate the sim card and your are good to go, you can also make international call with it
416037
I bought this phone a coupple of months ago and I can´t make it to work. I can talk but I don´t have internet, the service provider says it´s not fully unloked, that the internet service is attached to Verizon. Any help before I ask for a refound!!!
1728683
you should send the phone back , because when i first got the phone it just stopped working completely i wasted my money.