I removed the tab on the center knob but the watch is not ticking. I got the battery tested and it works fine. Any ideas why the watch doesn't work?
2082259
You know what the exact same thing happened to me except I pulled too hard to get the tab off and the whole knob came out of the watch and I had to push it really hard to get it to work. The watch is cheaply made unfortunately and this is my replacement that the seller sent to me. The first one they sent me rippe in half after wearing it for a day.
2082260
It doesn't work because it's a $4 watch, I bought it because I have an outfit to match!
1126368
If the watch is still under warranty, take or send it to where you purchased it from and they should take care of you.If the watch is out of warranty, it would be cheaper to buy a new watch than get it repaired.
1743278
Hi Lourival! Are you one of the students on my last spearfishing course? I have bought one of this watch and I am very satisfied. However, I still do not had to change the battery. If you are from Brazil and that student of my course, I suggest you to open a topic in Guarapas about that. There are people there who have this watch longer than me. Cheers!
1712551
i have it over 5yrs still works. i had to replace the watch battery. PITA to replace the watch battery but the voltage was too low and not reading the HR. the watch and the strap are 2 different batteries.(2025 & 2032) easy batteries to find at local pharm chain store. i replaced both at the same time and all good.
1608975
Yes. I replaced the sensor months ago and have had no problems since. The digital sensor works better than the one that came with the watch originally.
835654
The watch phone I bought is not working well. Since I got it, the blue tooth and other features are not working as how they suppose to work. I don't know what to do with it.
2085860
Sorry about that ! l let You know when l have an answer, l never use the watch, l shipped it overseas
1185600
There is an instruction sheet with the watch. We returned the 1st on because it did not work properly. They replaced it and sent another. The 2nd one did not last very so we went another route. I was not worth the hazzle to have them replace again.
105561
I had the same problem. The outside knob would not snap into place. I used a screwdriver, trying to make the tab connect. I even tried to put a little set screw in the hole. Finally, I pounded the knob with a rubber mallet and it worked. Note: I tried the mallet at first with no success. I believe, using the screwdriver, I managed to "tweek" the tab so it caught hold when hit with the mallet. Other than this issue, the product was super simple to install and program. I am a 62 year old grandma and I did it myself.
1047725
Do you use RunKeeper currently? If so, expect to have to do a manual export/import to get it to take. Also, MySports desktop app still locks up for me everytime I sync (have to close and reopen/resync). I didn't care much for the MySports website, but I already use RunKeeper anyway. It's completely comfortable, and sized just like a normal digital watch. I REALLY want to like this watch, and I still kinda do. If you're not in a hurry, I'd recommend holding off until/if they fix it... as it seems to be one of the best out there for the price--once it's all working. I'm holding out hope for it, but will be watching my return window closely.
1948505
I have had the same problem---I figured that if I can manually turn the unit on by turning the dial, then the red piece is inserted correctly and it is hitting the gear correctly so maybe there is a little debris inside stopping the timing wheel from turning correctly when running on it's own.---Never checked out that theory(Just bought a new timer).---Maybe my moving the dial was all the pressure it needed(That it can't do on it's own)to make it function correctly.---I have also had some older timers that seem to become a little noisy and lose some of their motor strength over time!---Best of luck I have had the same problem---I figured that if I can manually turn the unit on by turning the dial, then the red piece is inserted correctly and it is hitting the gear correctly so maybe there is a little debris inside stopping the timing wheel from turning correctly when running on it's own.---Never checked out that theory(Just bought a new timer).---Maybe my moving the dial was all the pressure it needed(That it can't do on it's own)to make it function correctly.---I have also had some older timers that seem to become a little noisy and lose some of their motor strength over time!---Best... » Read More I have had the same problem---I figured that if I can manually turn the unit on by turning the dial, then the red piece is inserted correctly and it is hitting the gear correctly so maybe there is a little debris inside stopping the timing wheel from turning correctly when running on it's own.---Never checked out that theory(Just bought a new timer).---Maybe my moving the dial was all the pressure it needed(That it can't do on it's own)to make it function correctly.---I have also had some older timers that seem to become a little noisy and lose some of their motor strength over time!---Best of luck « Show Less
979630
Mine did that also. Mine started after I washed my hands and got the watch wet. I guessed that a button must have been depressed and water got into the watch, causing the failure. I didn't wait to see if it stopped sounding after it dried out, I threw it out the hotel window after a hour of waiting for it to stop.
1128448
I had that problem, too. I was told to take battery out for an hour or more, and then put it back in. It still didn't work. I returned the scale.
1298131
I did go thru the process of sending it back to polar, they send me a new one and didnt charge a lot but it i guess it would have to depend on what made it stop working. My issues was in the first year. Your is a bit further down the road from mine... but we are talking about a very expensive watch.
2248345
I very carefully used a small screwdriver to separate the front from the back and I believe there was a small wheel or screw adjustment. If I need to change the battery, though, I'll take it to the watch/jeweler at my local mall.
808136
Hi Ahmed. A. I bought this watch about 6 months ago. It's not that great. The Internet doesn't not work. Just message and calling. No picture message or internet. So the feature that the watch come with doesn't work. I had service with t mobile and at&t and they both told me they don't support the system on the watch that's why Internet and picture message don't work. It's look nice but it's other that work better bro
1047430
Make sure the Watch is oriented correctly when placing onto the charger. I had the same problem at first before realizing I had the Watch upside down when trying to "clamp" the charger over it. Even so, as others have mentioned, the charger does require a bit of "force" to shut it properly. Once done correctly, the display will clearly indicate it's charging (btw - I just got the new Swami Watch. The charging process is MUCH easier on the new one. Doesn't involve this "clamping" process and requires no force whatsoever. IZZO must have been listening).