Is the type of AA battery critical? Original battery says Extra Super, replaced them with Alkaline and it won't work. Said "LOW" just before it quit.
228669
Honestly I've used all types of batteries, including rechargeable and I've not had an issue.
1245690
I'd check the numbers on the battery and see if any Ebay seller might have replacements. Or check on the net for phone batteries. Call ATT (it's their phone) and have them order the batteries.
1019573
Yes ,get a new battery,they don't have long shelf life Good luck and HAPPY NEW YEAR
1125691
I had fantastic luck with regular double A batteries as well. Generally, they would last for maybe about 8 hours of life, and I always got accurate battery life readouts, and was always able to replace them when they got low without any issues.
635777
Same experience here. Found out over the weekend and did not have any AAA handy. Hope it's just cheap batteries. Will update.
521701
Any AA batteries will work, I used regular ones and they are still working two months later
1218319
I don't know. And kind of I don't want to know. I bout them for less then half a dollar an shipping. I don't see the point to ship them back and pay for it. And don't fill like it- my batteries work good and if they don't, about $4 will bring new pair. So far they paid for them-self at least 5 times, compared to the price of alkaline ones I did not use, and counting. Finally, look at this seriously. You ask for warranty for something that costs less than $.5 before shipping. Do you know anything at this price with warranty?
2198020
You should be able to unscrew the end cap (the end with the on/off switch). Insert AA battery positive end first;screw the cap back on. It should work.
867834
I had a bad battery. Make sure you charge the battery correctly. These are balance battery.
1779015
Exactly the same thing happened to me. If anyone knows of another brand or reseller that might actually sell good quality batteries it would be a good idea to hear from them.
1281883
I agree with answer #1. If that doesn't work for you, take it in to BATTERIES PLUS...very knowledgeable staff. I usually just replace the AAs with NAME BRAND batteries.
1830029
When you're using AA batteries, and they run out...does it alert you with a message or icon?It must...but no one has mentioned in the reviews. Does it tell you LOW BATT at any point? Just don't want to be in middle of continuous shot and have the thing quit on me.Thanks,dix4@me.com
1178419
Means it doesn't work, your phone will not recognize it. I'm not sure why, it looks like the mAh of this external battery should be enough. Call your service provider and see if they have an answer as to what kind of external you need. In the mean time, call Amazon, get a return label from them and ship it back, no return postage, full refund. I had no problems with them at all returning it.
1927157
My husband said the acid was low in the battery. He was able to use a medicine dropper to get the acid out. Once he did that and used the liquid solution our batteries are working fine.
1127517
I had a similar problem. It turns out I had the wrong battery for this product. Still, I'd contact the seller for assistance. They are very helpful
963173
I had the same problem. New batteries did not make any difference. I sent it back to amazon and got my money back. Don't know why they keep selling these, I posted the problems I had with it months ago. I guess Amazon doesn't care. If someone sends it back they refund the money, but many don't send them back and amazon is ahead. George Jensen
1786433
I had the same problem. returned the battery to amazon. in the past I purchased an Anker battery and it worked great, but couldn't find that brand available now.