what seems to be the major problem with this machine ?
2091475
doe not pack the cigarette tube properly .tobacco is loose in the cigarette tube.
2091476
It works well in every way up until the cig was lit. The head would not stay on. Every one of the heads fell off and burned holes in clothing, upholstery and the rug. So the machine works well, but the cigarettes it produced were not good.
2091477
it was a bit loud but stuffed the cigarette well-- however with the auger inside it cut the tobacco so fine that when my husband would smoke his cigarette the cherry would constantly fall off. The machine kind of grinds it up before spitting out the tobacco thru the tube.
2091478
Cherry falls off of the cigarette. ..happens to EVERY auger style injector...very convenient but use only in very humid environment when the push rod injector style rollers malfunction. ..good to have as a backup but not as a primary roller
1701988
I have a problem too. We tried everything but it is just not a good product. I am looking to replace the unit.
1973589
I am sorry but I have no idea why. I have had no problem with mine. only thing I can think of is was it properly installed.
1429619
It's probably under warranty. They should give you a new one. These machines are tight and made to last. You probably got a bad one.
1836244
It may be your machine I have the same one (but I'm fixing to get a new one). It may need to be cleaned with vinegar like the instructions say. I had the same problem but once i did that it was fixed.
705334
I had the same problem and many more, and am sending my machine back to Amazon. Eureka wasn't any help. Their quality control and customer service are terrible
2165754
Ditto other reply. Nothing wrong with the machine, it did exactly what it was supposed to do. I bet it never happened other than the one time when conditions were just right to cause your problem.
1262337
We had a problem and I spoke to the manufacturer's rep. They will not refund your money or replace the machine but they will allow you to ship it to them so they can look at it and I guess repair it. I was extremely unhappy with the manufacturer.
1319986
You could try googling the limitations, and if it's indeed burnt out, maybe try your warranty. I'm sorry I'm not much help, but if it's new, you may be able to replace the machine thru the seller/manufacturer - best of luck, they're awesome machines I hope it works out
505154
I would send the machine back. My machine has never worked and I cannot get them to respond at all. Contact amazon and let them know as well. I think is is a bad seller.
2177508
The power supply in your machine could be problematic. You should research that issue!
1042939
Don't know what it could be, but your machine came with a 5 year warranty. Calle Sole for warranty support.Good luck.
1791375
I started having the same problem with mine. I think the unit needs to be returned.
1017967
I had no problems with it at all. What is it that is giving you problems? putting it together? Powering it up or with the operating system?
1445707
There can be several possibilities. If you purchased this from us, you should contact us direct to troubleshoot it. Email or phone on your receipt
716706
I do not know but I Hv had such problems with this machine on so many things I'd advise you to buy something else.
84073
We already bought a new machine (same one) but we kept the old one. I am going to try fixing my old machine with your suggestion. I'll post the outcome. In any case, thank you for replying to my post. We were on the phone with Brother and they really didn't give any good suggestions and also all the authorized service centers wanted to charge over $100 to look at the machine and parts and labor would be extra.