Pins that hold the lid down broke off during first use. How do you replace them?
2073328
The lid is held down by a wide plastic C-shaped piece attached by "pins?" to the upper handle and that snaps over the lower handle. If that is what you mean, I found the part for sale on the internet. Seehttp://www.smallappliance.com/product.asp?cam=GA_B_krups_machine_parts&sid;=18954&g;id=18987&mid;=15&pid;=2753&prdCls;=P&shopBy;=BrandI have not replaced that part myself, so I cannot advise on installation.
2073329
Barbara, If you are referring to the clip that holds the top and bottom together, it is used for storage of the unit so it can be stored on its side. I do not believe that you should clip it shut when you are using the unit as the waffles will have a tough time rising. Check with the manufacturer's web site for a replacement part or if it is that new maybe they will replace the unit. Good Luck! :)
2073330
Not sure about replacing them, but if you're talking about the latch you can close to hold the handle together, according to the instructions you're not supposed to use that to hold it closed while cooking. It's just for storage and transport: http://www.youserguide.com/wiki/Krups_55375-003. Something like a twist-tie would be sufficient for those purposes, if the latch is broken.Whoops - I see from subsequent answers (and your response) that you're not referring to the latch. Good luck getting it repaired - I think very highly of this waffle maker.
31454
I'm sorry that didn't work.I'd definitely go to their website to get the customer service number (I had it at hand until a few days ago when I no longer needed it) Maybe they're a company with good customer svc who will replace your parts and/or entre pitcher. I think I'd mention the many lid complaints in the reviews.Good luck!Nancy
441677
Same thing. The lid to my container stopped locking, and I emailed the company customer service and they sent me a replacement lid.
2252666
On their website, the knob on my lid broke also. http://sunstea.com Search for lid and I found it.
1014438
Line it up with the hole for the pin on the lid, then squeeze the large clamp by the handle and lower the lid on.
2190702
My best guess would be to contact the seller, or Nordic Ware directly to get a new lid. Good Luck.
1000902
Take the green lid in both hands. Put your fingers on the green button on the top of the lid and flip it over. Grasp the center round by the two tabs, press and pull. The two lids will separate. After you replace your batteries.. put the white section back on, paying attention to the little arrows in the center that line up. Snap it back in, and spin away.
574128
Alright I nearly broke the lid trying to press the tabs and yank at the same time, after scratching it up with a butter knife. Here's what worked for me: There is a circle on the bottom of the lid, with tabs on opposite sides, and 4 small arrows that show how to align the lid when you go to put it back together.. Press ON the middle of the white circle, while applying pressure to the tabs with your fingers and pull. The middle part of the circle stays attached to the top of the lid, the rest of it comes off. I used the knuckle of my index finger to press on the circle, then just lightly squeezed the sides where the tabs are with thumb and middle finger. Voila, lid came right off. Alright I nearly broke the lid trying to press the tabs and yank at the same time, after scratching it up with a butter knife. Here's what worked for me: There is a circle on the bottom of the lid, with tabs on opposite sides, and 4 small arrows that show how to align the lid when you go to put it back together.. Press ON the middle of the white circle, while applying pressure to the tabs with your fingers and pull. The middle part of the circle stays attached to the top of the lid, the rest of it comes off. I used the knuckle of my index finger to press on the circle, then just lightly... » Read More Alright I nearly broke the lid trying to press the tabs and yank at the same time, after scratching it up with a butter knife. Here's what worked for me: There is a circle on the bottom of the lid, with tabs on opposite sides, and 4 small arrows that show how to align the lid when you go to put it back together.. Press ON the middle of the white circle, while applying pressure to the tabs with your fingers and pull. The middle part of the circle stays attached to the top of the lid, the rest of it comes off. I used the knuckle of my index finger to press on the circle, then just lightly squeezed the sides where the tabs are with thumb and middle finger. Voila, lid came right off. « Show Less
416238
On the backside are two small holes, and a "tool" is delivered with the unit. It is a slip of plastic, with two pins to fit in the holes.You just have to twist the lid to open it, the trick is to get hold on that thing.
576744
Maybe you can gorilla glue the part back on. Also, the plastic's pretty thick. Someone might be able to screw it on in a way that would enable you to use the lock. Can't the manufacturer replace the lid entirely?
1713899
That was difficult for me too. I tried the "push button" method like with metal lids but that didn't work so well. After the jars had cooled off, (a couple of hours) I lightly pulled on the lid. there were a couple of lids that seemed sealed but when I was putting them away, the lid came off. I really didn't have any more failed seals than with the metal lids, just harder to tell.
267833
Turn them straight up and down, then use a small flathead screwdriver to pry it out the first time. I had to use needle nose players to even turn them the first time. After that it opens fine.
1310851
Sorry for the luck, a bear got the best of mine too but I was able to repair it. I believe if you contact wild game innovations directly they can get you a new lid.
1697505
There is a tiny hole underneath, use a tiny pin to push up the empty refil & replace with new one. (Lid has to be open obviously) :)
1937459
I have no idea. The bigger saucepan lid in my set broke as well. I believe you would have to contact the manufacturer. I just went to the swap meet and found a lid that fits it.
457037
I have the same problem. Two of my lids broke. I just emailed Thermos, so I will just have to wait and see what they say.
1569512
To be honest, I haven't searched for any replacement lids. Have you tried contacting the seller or manufacturer?