The cd disk does not work & downloaded software from penpower won't open or run. Where & how can I get the software for Mac?
2065845
FYI, here is the download link http://penpowerinc.us/download/WorldPenScan/WPS_BT_EU_v3.6.dmg
2065846
The official download has repaired; please access the following link and try again.http://www.penpowerinc.com/download.asp?series_sn=99&product;_sn=628
1520435
My unit came with one disc that works on windows and Mac by ArcSoft MediaImpression 2 the instruction booklet gave info of who and where to contact for support.
1423390
Not sure why, but if you have a mac, try opening itunes, then insert the cd. If that doesn't work, I don't know what will. Make sure shiny side of slot is up and cd inserted correctly. good luck
1219756
I download mine from a disc from Palm titled "Desktop Software for Windows and Mac". I have a duplicate disc which I could mail to you, since Palm is out of business.
935257
What type of mac do you have? All the other posts I have read say that you need all updated software and then it does work.
2175996
That's very odd, it doesn't come with a disk. When I bought the pen I just downloaded the software from the livescribe web page. Ask their costumer support for help.
705041
No I haven't been able to get the software to work for my MAC...sorry I hope that helps. Sadly not many writers doing MAC software
2181340
I hadn't tried the provided software(i don't know which one was provided) as i had used OSXs Disk utility to clone/restore that. Hope that helps.
181398
I haven't had a problem with it. I plugged the USB into my MAC for the power source, and attached a flash drive to the other connector and then pressed the buttons as described in the instructions that came with it. It worked fine. I also worked out how to create spaces in between tracks. All I can suggest is make sure the flash drive is connected and you have space on the drive for the recording. Best of luck
1193425
Don't have a Mac. I would contact the seller and have them read the packaging and let you know.
638324
More info is necessary to properly answer your question. Remember that this software only installs in Windows, not Mac OS. What operating system are you using? Does another CD/DVD function when inserted into the drive? If no, then you need to return the drive. Other than that, if the disc itself is bad, call Cyberlink Support to see if they can help you download the software, keeping in mind that the current versions of the software are newer than that on the CD inside the box with the drive. I hope this helps.
1772806
I also have a Mac and had the same issue. Call the company and they will walk you though the installation process. It was quick and easy!
1035209
If it's with a Mac you don't need any software.... just plug in to the usb and go. I bought two, though. The first one simply didn't work with my Mac for some strange reason and the second one worked fine.
143982
Yes, but you may should to download an other software. The software on CD doesn't compatible with MAC. For the software, please contact our customer service representatives.
2147341
Try using the software that's on the CD that came with the device, I ran into the same problem when I downloaded the software from the website instead of using the CD first.
1680954
Go to B links website and download the software. I also got a error with the download though. I am using windows 7 (64). The software works, but it sometimes blue screens my computer when i plug the USB in. Good luck!
1153614
Mine was just delivered. I haven't tried it with an actual disc yet but my Mac was able to quickly identify the device with no software needed.