When I put the usb in it goes to 'read' screen then says 'no', any ideas why?
2088687
I would say it has to be switched off, plug in USB then turn it on. Ours is particular because I plug ours in to a wall recharger to keep it running all night and we have to start it playing first and then plug it in. While ours are still working, they are particular about how they work.
2088688
I just got this item and am I am having the same issue with this and it is a bit frustrating. I bought it because I wanted to use it with USB (I do not have an ipod or anything like that).
2116382
I bought this thinking the same thing. When I tried to do this, it did not recognize the files that were on the USB. So in my experience it did not work.
847436
How did you format it and what type is it? The cheap ones will not work, I found there is actually a big difference in the quality of USB sticks and its no surprise the cheap ones don't even get recognized by MMI....
822431
try reseting it... if it doesn't work then it might be a problem with the device.
2166704
Don't use the disk, just plug it in, and it should work. If not look online for the driver download.
1071681
no. sounds like something is wrong. did you plug it into a usb 3 port? it's a usb 2 only unit
218567
In my case, it's plug &play. I suggest you proceed via My files and tap on the usb drive. Good luck.
1058469
Sorry, bad text, lol, mine lpoks like a different model, just make sure usb adapter comes with it out you can add it, how this helps
192684
Don;t know the answer but I would change the USB cable to a different output/input connector/terminal . Sometimes an add-on unit won't work on some of the USB terminals.
2128513
Did you back your original operating system to flash drive. The manual for this laptop had you doing this in case of hard drive failure or changing the hard drive.
2017615
Not an expert, but you may try reformatting the usb drive in FAT32 structure.
2130944
I can't tell you what's wrong but I can provide you some suggestions. The reader could or the hard drive could be bad. Try another hard drive if it doesn't work return the item for a new one and try again. It could also be the USB port on your computer could be bad. Try a different one. Other than these small suggestions, which you may have tried already, I can't help you via messages. I haven't had a problem with the one I purchased. Good lick and I hope you can resolve your problem.
404871
I'm not sure what to tell you. Mine has been working great since I've received it. I would recommend this product to anyone. Have you tried a different USB port? Try asking for a replacement, the price is just too good.
1895155
Try restarting your computer with the usb plugged in. And if it does not work check your desktop for an icon of the keychain and double click on that. However if it doesn't work don't just unplug your device from the computer it could damage it. Go to "File" and look for an option that says "eject" and click that. I apologize if that is obvious to you but, I mention it just in case
2256385
I have the same problem and it also doesn't recognize anything that plugged into the USB slots
251583
Had same problem it maybe you are using wrong port. Try a USB 3 if USB 2 is not work they are faster speed
1560400
Start over again. Uninstall all drivers, software etc. Then restart PC. Once it has restarted attach received to another usb port. Not the one u have currently plugged it in. If the received still does not show an LED. U need to have it replaced.