mine seems to be stuck in demo mode, it keeps changing colors. Does anyone know how to get it out of demo mode? none of the buttons work.
2079120
I think you can reset it by pressing the "on" & "off" buttons simultaneous!y
2079121
Check the battery in the remote. I think it's a cr2032. Replace it and see if that helps.
409536
Has the counterfeit/knockoff issue been resolved? I too received one in this condition but didn't think much of it until I read this and the buttons started losing their luster. Would like to re-order for genuine if the issue has been resolved. Thank you.
465010
i havent had this problem. something may be wrong with the buttons. i suggest you contact manufacturer.
2233408
Punch the far right button. It would help if it were a different color, maybe red.
1523556
Patience my friend. It is possible by selecting the right combination of button presses. I've done it but it takes a while going in and out of the menu. Sorry I cannot assist further.
81913
A little red button on the top. It is stuck and will not go either way so I have to send it back. I need to know how I send it back for repair.
1923491
I was able to play with the Advanced Settings in service menu, back light menu. The default is to bright, just play with it and it should correct some of the color issues,
1339291
I was only pushing it on the controller and it would not work.I tried E. Manns post - You need to push the ))) button on the X-box AND the controller simultaneously - the X-box light and the cotroller light both need to both be swirling at the same time for them to sync up.I was ready to take the thing back - but E. Manns post is spot on and does work.Thanks E Manns!
729607
You have to move the right button on the console in a proper way, if you let it still, it can just spin in the air. So just try to fidget with that. You are lucky it still works, mine stopped working in less than 5 mins. I returned the product.
765861
As a followup. I tried the fix when I got home and lo and behold, it's fixed. Well there's now a bunch of new settings to try. Sneaky hiding those extra buttons. Everything's in Sync now. All's well. Good Luck Matthew.
699546
Mr. Lovelace's solution to cancel the demo mode (remove all batteries) worked for me. I must say, though, this is a very peculiar design and nothing in the package will tell you that this is necessary. If it were not for other consumers commenting in places like this, you would never know how to cancel out the demo mode. Energizer should address this!
1917614
I'm using game mode as well for gaming & it looks good, had to tweak the color saturation some though. I will be trying standard on my blu-ray input hopefully in the next few days, im hoping it works. I thought i had tried that but i honestly dont remember now if i did or not. Thanks for your input on your experience. I would have sent it back by now if I had not run across this post.
901263
It should just do it if you hold the button until it flashes dark blue. If it doesn't there may be a problem with it. Email the company and they'll send you a new one.
1327291
My unit was stuck on red and I disconnected the LED wires and powered the controller up with no lights attached. I then turned it off and reconnected the wires and got it out of the red mode. My unit is now stuck on the color changing cycle. I can't figure out if it's the remote or the controller causing the issue. I have given up and ordered a different LED RGB controller.
1671311
Hi Heidi, I've had this toy for about four years. There is no demo mode that I have found. I did have a problem with the number 2 and 8, which interrupted the songs and activities. I played around with the keys, cleaned it and the keys loosened up. The toy now plays great with no interruptions. Hope this helps.
1150172
OK just bought these and had the same problem. The simple fix for me was the 3 position color switch on the side was set to the middle position - which equals off. Once I slide the switch to either blue or green, they both worked fine. Hope this helps.
234687
Hello there....sorry to hear that you are having issues. I bought mine for my son. He told me that he is using the factory settings, default, and the picture looks great. try using the default settings, if that does not work you may want to return it. Hope this helps....good luck.