I purchased 12 of these a month ago and since then 3 have started staying on all the time. What now?
2057766
the only thing i can think of is dirt on censer. if cleaning does not work i cant tell you anything. mine are not dong that. good luck.
2057767
Try turning it off for 20 min and then turn it on making sure you have the switch in the center position ( there is off, motion sensing, and full time on postions) If this does not work it probably means the motion sensor has failed in the always on function
2057768
I removed the batteries, then, reinserted them. Worked for me. I only had one unit that started to stay on.
2057769
The voltage specs mention 3.6 V. If the AA battery used has a voltage different from 1.2V, it could create such a problem. Many AA batteries give out 1.5V, which means 4.5V on a 3 pack - which is a load on the system and can perhaps fry up some circuits causing the sensor to malfunction.
1861201
I had a few I left them alone thay never caused a problem as a matter of fact it's been down almost nine months without a problem I would leave it alone good luck hope I helped
747282
I have no idea what caused your problem. Mine are still managing well. Might you contact the seller?
343771
Yes, ours just began doing this last night. We have had these for over a year and all 3 of our room units began doing it the same day. I am still trying to track down the reason behind this.
685079
They only stay on when the power is on to each individual port. When the port is turned off...the light goes out.
1653049
Mine (9 total around my home) have been up & on all night every night for about 5 months or so. No issues, I am very happy with them thus far and would purchase again. I'll also add that the electrician I hired to install them commented on their quality and how easily they were to install.
1932460
I've had it happen a couple of times and just shut it off and restart it and it always works. I also lubricate them three times a week like they recommend.
1413944
I had a similar situation, a light sensor was supposed to turn them off during daylight hours, but they didn't turn totally off.
945035
Mine stay on, even when my computer goes into sleep mode. Never had them turn them selves off.
1877739
You should be able to reset them, but if something's wrong with them, they will come back on sooner or later....
1825846
I baught 3 a year and half ago and I had problem with all 3 , tryed to return them and the company would not except them back . thy didn't last a year for me . I'm an electrician so thy were installed the right way . As far as freezening no my units would not track and thy would go on for no reason all the time . Good luck with yours .
1555633
I have had mine for almost a year and don't have that problem with any of them. I have 12 of them.
1691223
Mine seems to go off completely every hour, and yesterday for a while it wouldn't go to the 5th setting.
320418
I have 12 on these units and some are good while others are a problems. But for false signals try and check if it's happening during sunrise as the sun will cause false alarms. If so a slight adjustment could remedy the problem. Also, their customer support is pretty good. Good luck.
1150171
Leave them plugged in for an hour or so and recheck them. I believe I had a similar issue with these initially. I'm anxious to hear if this works for you. I've been really pleased with the lights I am using in our house. Helps so much at night.
635781
I had that happen also after a few months but i put new ones in. I just love them so much i bought 6 sets. I think it might be because they are on even before you turn them on with the remote. I just don't put them on if i am not in the room because it is so easy to turn them on and off.
1038417
Well, Chad. The ones i bought work Perfect, No Issues. Sounds like your problem could be a Ground Issue? I guess i would hook them up, one at a time, to a good 12volt battery. makeing sure if the problem follows the same light. then...take that light apart and look for any possible Faults?