The aluminium filters have dents after the installation (no smooth surface anymore). Where can I buy new ones?
2080914
Try to contact the manufacturer. Go on their website and obtain the customer support phone number.
828558
I use a non scratching scrub sponge to clean the outside of the filters. Then re-prime each filter to get ride of any lose material that may have become dislodged due to the cleaning. Then reinstall .
1204160
We found our replacement filters sold at a retail store where we live. I am not sure if they are sold everywhere but they are sold out there!
589325
I habe not bought replacement filters yet, but I would contact the 800 number for your hepa filter. Or do amazon search with model number and "replacement filter."
1413360
Call the company and ask for them to repair it. They will charge you money, but it's worth it, because it covers shipping and when you receive your unit back, they insert a new filter. So consider the price to fix it, the price of a new filter. Actually, you never know. They may not charge you to fix it....email/call and find out!
2107997
Here is a link to the replacement filters; http://www.amazon.com/Holmes-HAPF7-U8-Grabber-Ashtray-Replacement/dp/B00006IV11/ref=sr_1_1?ie=UTF8&qid=1423242083&sr=8-1&keywords=HAPF7-U8
802872
Mine also ripped I have not replaced my filter yet but I would try there (Hoover) Web site.### Keeshknowsbest Instagram...
1052443
Just call or send airlift and email. They have great customer service, most likely they will send you new ones at no charge. Make sure you register your warranty online before you contact them about your problem, otherwise you'll be paying for the parts for sure! Hope this helps you.
1202731
The instructions given so far are for the new metal filter case. If you have the old plastic one, they are similar but as I remember the lower part was threaded on so you have to turn it several turns to remove it. These plastic ones are prone to cracking and leaking, and at one point Franke was replacing them free with metal ones (rather than pay for floor damage!); I don't know whether this is still true but Franke or your dealer could tell you.
1252933
That is the same question I want to ask. Where I can get the replacement filter tube? Mine is not working either. : (
327976
I have yet to attempt any replacement of the filters, but you may try this link. It should direct you to "Maytonics", who handle the "Dolphin products. http://www.maytronics.com/contact-us
1678240
If your unit is a brand new then you've got a defected one; otherwise, you will need a thin metal plate strip but stiff enough to push down the permanent filter to slide the cone out since u may insert the permanent filter incorrectly.
1438799
I am not sure but I would contact the company. We purchased additional filters from them and they probably have a list of parts available. If it is less than a year old, they probably would cover it under warranty.
309222
Comes with cleanable filter.... IMO a new one cost 50-75$...Buy a new one unless you have a tried and true cleaning method.
1497555
I have not changed the filter in my units yet. I have cleaned them, meaning I have knocked the dust off them. But I have not replaced them. There is a small somewhat fragile one in there that you want to be careful with as I guess there is no replacement. The other is larger, maybe paper although I don't remember for sure. This is the one I have knocked the dust off.
1029760
There was a 3M reusable wipe that was enclosed with the filter... If it was not in your package contact 3M, they will usually ship a replacement out to you.
1518732
I haven't had to replace mine as yet (just got it last week). But I will check Amazon for pre-filter and filter. I just checked and Amazon carries the filters for $33.