the chain keeps coming off, am I doing something wrong?
2077521
You could try checking the tension using the instructions in the manual. If it's too loose it will come off.
2077522
I have used mine Several Times and only had the chain come off once, you need to open the plastic cover, place the chain in the groove, and then tighten the chain,
2077523
You may need to tighten the chain. It is important to make sure that the chainsaw cuts from the top down so it doesn't bind while cutting, also try not to twist while cutting.
2077524
i have used my WORX about 6 times since I bought it the chain only came off once. I opened the unit cleaned it out and put the chain back on and tighten the tenson bolt and it has worked fine. You might check and see if the chain is bent or twisted. That could cause it to come off the track.
766387
It's sturdy enough but the trouble I've had is the chain keeps coming off the gears so I've put it in storage until I find someone to work on the derailer system. God Bless you - terry
1333971
There are two screws on the blade side that need to be removed, then you can put the chain back on.
1795287
Sorry I just play around with mine until it comes off. I have the same problem
2066977
I have had the chain come off once since I owned it. It was my fault cutting a limb too big for the saw which it got caught and knocked of track. Also, just remember after use check the tension with the easy to use tool provided. I should also mention the chain did not come off when I cleared a whole front yard with thick limbs and vines and a backyard with large shrubs and tree limbs.
1109494
There is the big plastic chain guard in the front of the motor. If that is in the wrong position, the chain won't turn. Either push it forward or pull it back.
2066979
I've used it multiple times without issue. The chain has yet to come off. This was one of the best purchases I've made. Was able to prune a lot of trees this year that I have put off for some time.
1427448
Chain loose? If still jumping off, go over chain link by link and make sure it can sit all the way down in the groove on the bar. If it can't, straighten it where bent, file it so it will, buy a new chain.
1536963
I Haven't had any issues . Might need to adjust the back axel . Loosen the back tire so the chain gets tighter make sure the gap is the same on both sides so the chain travels true.
2248859
All I can really say is I have broke several cheap chain break tools myself. Buy a good one.I went through 3 of them to get 1 chain link pin out.Hope this helps.
1230327
No you aren't doing anything wrong, they don't come off, sounds like yours is busted. I have many of these and love them. I would return and get another one. I use mine all the time, thus has never been a problem.
2079952
I forgot up mention that we also bought a clamp to hook the end of the chain that was around the limb to another link in the chain to secure the chain around the limb. Forgot the exact name of this type of clamp but again make sure it fits through the links on the chain.
2278145
I had mine come off when I first got it, I put a wood block under it and press the chuck down on it. Haven't had the problem agin. Hope this helps.
1387164
try "jiggling" the bottom metal piece while you're tightening it. also, hand-tightening is not enough...you should be using a wrench or ratchet
604224
I get that twist as well if there is not enough tension on the cable. I keep it tense to the point I have to push down on the weight stack to place the pin. With time the cable stretches a little and I do not have to push down on the stack. The twist stays out from then on. I made the tension increase at several points. I narrowed the space between the double pulley and shortened the chain and tighten the bolt on the stack.
2066973
I use it quite a bit and usually on the ground. The chain came off once when I twisted the machine. Since then I have been very careful even though I was able to get the chain back on it was rather difficult and time consuming.
1161726
No, you've got the jig positioned wrong or the chain would move freely. You tighten the top screws just enough to let the chain move freely. My guess is you have the jig positioned wrong so that a cutter is hanging up on it-easy to do. Move the jig up a little on your bar and see if that doesn't free up the chain.