I purchased 2 boxes of these bags July 2012. First box was great. Second box - none of the bags work in my Electralux. It shuts down immediiately. Any suggestions? I have my order # if you need it.
2090731
You have the right bag. o the problem may be with your vacuum. We have never had this problem with these bags. Once we did receive another type and they did not work at all. Returned them and purchased these HEPA bags and they have been ok. The vacuum shutting down means that it senses the vacuum bag is full. You could try and open one bag to make sure it will inflate. If it does not shut down then you have map-formed bags that need to be replaced or inflate each bag before inserting. Try this first before you take the vacuum to be serviced. good luck David
2090732
So far, I've experienced no problems with the bags; therefore, I'm unable to offer any suggestions. Sorry you're having problems.
1804232
Just quit working on a ride to Montana...not sure why. Bought my wife one and it doesn't work either. I have it connected to the port I use for my battery tender so I know that's not the problem....
421248
Mine too - I've had 2. I thought the first one was defective so I exchanged it for a new one. The second one is the same so it basically junk. I'm looking for a new one. Best, Jenn
648149
Hi Lyla, Sorry to hear that. I share a box with my dad and we go through a box (60pc) in about 5months time. We have never got a dud. I have bought the iCellTech from 2 different vendors though. They might let you send the duds back, not sure. Shelf life does make a battery go bad. As a matter of fact, the ones I own are supposed to be good till 2017. imho, they should last longer than what you have experienced.
402593
On my first roomba the charger went out after about 6 months and wouldn't charge the battery. The replacement (curtosity of the in-store replacement warrenty) lasted a while longer, but not it won't hold a charge. After extensive searching and some luck, I've found that I need a software upgrade that I've been trying to get for about 6 weeks. They seem determined to make me try every other possible solution before they will send the software upgrade module. My advice would be to go ahead and throw it away now and save yourself the time, energy, and fustration. The battery should not be thrown away though. Many places recycle them. Check cell phone stores, Home Depot, and the like. I'm not an envirometalist, but the stuff in the batteries is pretty nasty.
282419
I do not have that problem and I've had my vacuum for 8-9 months. (I use the generic Oreck bags for all XL uprights from Amazon.)
8899
Hey! I just ordered the bags from Amazon at the same time I bought the vacuum. the Amazon site suggested them actually. worked for me!
1046746
I have been searching the Net for contact information on the company, but found nothing. The manual does not have contact information as well. Thus far, mine is still working; however, I am now concerned about this matter too. If mine should stop working, I have selected two brands to move to, just in case. Sorry I could not be of more help to you.
12625
I can not find where there are people complaining about this to find a solution. Are you using the recommended sanitizer? I would change the batteries and make sure the bag is installed correctly. I wish I could offer a solution but I can't find where anyone is having the same issue.
499619
I'm sorry this has happened, but unfortunately it is not fixable, or at least it wasn't a year ago. I had a previous one that had this same problem and I tried to get it fixed but was told by customer service at Deni that it was not repairable which is why I bought a new one. The previous one was about 6 yrs old so it wasn't an entirely unexpected problem; since I knew it wouldn't last forever. Occasionally, the bag wouldn't sort of "stick" to the wire after sealing and I attributed that to the problem, so now I hold the wire down with a finger before I lift the bag. This is probably something they should add to their instructions. I'm sorry this has happened, but unfortunately it is not fixable, or at least it wasn't a year ago. I had a previous one that had this same problem and I tried to get it fixed but was told by customer service at Deni that it was not repairable which is why I bought a new one. The previous one was about 6 yrs old so it wasn't an entirely unexpected problem; since I knew it wouldn't last forever. Occasionally, the bag wouldn't sort of "stick" to the wire after sealing and I attributed that to the problem, so now I hold the wire down with a finger before I lift the bag. This is... » Read More I'm sorry this has happened, but unfortunately it is not fixable, or at least it wasn't a year ago. I had a previous one that had this same problem and I tried to get it fixed but was told by customer service at Deni that it was not repairable which is why I bought a new one. The previous one was about 6 yrs old so it wasn't an entirely unexpected problem; since I knew it wouldn't last forever. Occasionally, the bag wouldn't sort of "stick" to the wire after sealing and I attributed that to the problem, so now I hold the wire down with a finger before I lift the bag. This is probably something they should add to their instructions. « Show Less
2072923
I called WORX and they had a record of my warranty info. So they just sent me new battery and a box to put old one in to send back to them. They were real cordial--gave me the impression that these batteries fail quite often. But my replacement bat's doing fine. I recommend actually talking to them above just going online. Happy cutting!
215340
Haven't purchased any lately, but the few bags I have gotten in the past were always wonderful. Sorry to hear you're having a bad experience, I am sure they will replace them for you if you contact the seller thru Amazon in a timely manner.
123711
I haven't had those problems. Like the others said curve down is best. Sometimes it seems to me like it doesn't sense a bag but I move it and it does.
1295858
I never have had this problem in almost a year's ordering. I do get them from Bariatric Advantage and you should check the expiration date, but if they are hard, then I would write directly to them (or better yet, call) and nicely ask for a replacement bag as your bag is inedible. They are a big enough company I'm sure they would be happy to help you. Yes, they should be soft and chewy. I do keep mine in a plastic container after opening the bag to help preserve freshness for the month's supply (and I only order one month at a time). Good luck! I love mine!!
2133763
I would check with Dolphiin and see what replacement bags they recommend. I did the same thing for my Aquabot
1616646
I have seen several posts like this. I bought this as well and my first one didnt work. They sent me another one and it worked fine. Even now I sometimes have to plug and unplug a couple times before my macbook air recognizes it. I just think they are cheap and faulty. Either have them send you a replacement (they didnt want the other one returned) or try another product and send back for a refund.
1129338
I have used my vac approximately 10 times and the battery (not the charger itself) is not working:-( My friend has the same vac and I tried her battery charger and my battery would not charge on her charger either. I am very disappointed in the product and would not buy another. Not sure if I am going to pitch the vac or replace the battery.