I had a battery leak and the lamp won't work now. Everything is working fine if I use the bottom from the other lamp I own.
2074216
I'm guessing the leaking battery acid either corroded a terminal or it's covered with rust to the point it wont conduct electricity. You can try cleaning and inspecting the connections if you like. I wouldn't bother..just get a new one. Make sure you wear gloves. You don't want to get battery acid on your skin.
844863
When I first replaced the lamp, it took me a few times to get the lamp locked into place. Once it's in place, it should work fine. I also needed to clean off the dust from the inside of the connectors with a rag. Hope that helps
493908
Sorry. I did not have that issue as everything worked fine. But you should be able to replace the bulb.
597970
Lamp failed to fire. Lamp not seated completly (no connection) or bad lamp. It is possible to get a bad lamp. This is assuming your typical lamp failure was the cause for replacement (picture getting dimmer and dimmer till eventually failure) if your power supply or ballast is damaged buy a new TV unless you are comfortable soldering on circuit boards. Good luck.
1873689
I sent mine back for a full refund. I was with in a month of sending it back. Contact Amazon and see what they can do for you. Then look for a different lamp manufacturer and test the lamp right away. Or if you can afford a new tv I would do that since they are phasing out these types of tv's. There is no vested interest in making a good quality replacement lamp. That's why they are so cheap these days. Hope this helps.
1042422
Mine had the same problem. It turned out that there was some glue that had leaked over one of the battery terminals and prevented it from making good contact. Once I scraped the glue off the terminal, the steam and blue light worked.
264771
Never had a problem!! My lamp (knock wood) has worked perfectly since I installed it. My old bulb was not completely burned out so I saved it in the box for next time. If you have the old bulb re-install it and see if it too flickers. If it does there is a problem with the set. If it doesn't there is a problem with the new bulb. Best advice I can give.
1770435
Dave, ours did the same thing. We figured it was the lamp going out so we purchased a new one and our problems were solved, its such and easy and inexpensive fix to just buy a new lamp. Hope this helps.
938986
Same thing happened to mine. Waste of money, lamp was useless, threw it away
1375037
thank you very much for asking.The base of the lamp does the job, the only problem I had was the AC Adapter because it did not workI had to buy another ... everything else worked well
2090240
I got it yesterday,didne bulb not work! I open the.bottom check the bulbStill not on! Can you change it for.me.
26355
I recommend you check the battery. This is easily accessed by removing the top of the lamp, then remove the reflector/light assembly from the underside of the top piece to get to the battery compartment. I had a similar problem and they sent a replacement battery.
520273
I am sorry but I have not tried the battery system at all, but have only used the lamp whilst plugged into the mains.
1588495
No there is nothing you are doing wrong as long as you know the lamp works so should the bulb. It looks like you have recived a faulty bulb just as i did.
1952221
I just went and unplugged mine and plugged it right back in and it worked fine. Nice little lamp.
1073276
Dear Debra, You have the same problem I had and I found out that I would have to order it and wait and I was so disappoint that I returned to lamp to the vendor for I had became dependent on my lamp and only had it a couple of months. So, I returned the lamp to the vendor. I do not remember receiving a refund but I am not positive.
513617
My answer is the same as A. Banker. My husband plugged in the new replacement lamp closed the cover where the lamp was plugged in and turned the TV on. All worked without anything additional. I presume when the bulb blew out my husband turned the TV off as a safety precaution.