My new filter block. Water not filter through even overnight. Any solution please?
204261
Hi George:The design flaw of the filter causes this problem: all u need to do is use a clean blunt object, like the handle of a butter knife, tap the top of the filter until all the bubbles come out. You may need to do this every time you add water to the top. If you have the double filter (large) model, tap bot filters. It removes the bubbles that are causing a vapor lock situation, and water flows normally again.
2257045
Unplug it from the wall, plug it back after 20 secs. It probably needs filter cleaned. If you found the manual it tells you how to clean filter or lookup brondell.com. Does it work? If not check water intake for blocks.
196368
I tested mine out with fresh water then blew it out and put it in my bug out bag. It has been in there for around a year, I just took it out to put some more fresh water through it and it is completely clogged, Nothing being drawn through, then I blew through it and nothing came out, I poured some fresh water into it from the end and let it trickle through it. That loosened it up and I was able to suck fresh water through it.Now I am not so sure I trust it to filter water.
1409986
Did you changed filter cartridges? Make sure your water valve is open all the way!! If is a new install it takes a while to built pressure!! There a lot of air in the lines!! Disconnect tank from plastic hose and drain any water inside also disconnect all three filters and start precidure. Sometimes filter don't lock properly!!
2151850
I would only be guessing but if no water is going through it must be a problem with the ceramic dome as it is the slowest part (unless it has a crack then it is too fast) if you cleaned it and still no flow I would suggest you contact customer service by telephone and they could possibly send a replacement. They were helpful when I spoke to them about parts.That said, insure there is no plastic film over either filters
1190427
I had a similar issue in a minor way with my first one. It stopped very soon. I figured it was just minerals that weren't secure. No big deal. The minerals are what alkalinizes the water. It's either just a minor flaw in the construction of the filter or some minerals got in there that were too small for it.
1631080
Replace the filter. Water isn't filtering because the filter is clogging and needs to be replaced.
1199860
Did you open up the bottom section to check the filter/wick? When I received mine the filter was wrapped in plastic, so needless to say it wasn't wicking the water. It ran all day without doing anything.
1857007
Have you soaked it in cold water for 15 minutes and then scrub it ? Thats what the directions say. Also I know there are some phony filters out there. Where did you get it ? You need to call the filter company if you have tried soaking it etc and they can send you a good one. Hope this helps you.
1909488
I think because your filter is impeded. Try removing the filter and clean off the debris.
1502788
Mine isn't doing this. I would use some very diluted bleach and clean it very well and replace the filter. Search for the dilution you'll need on the bleach and water for cleaning.
1128164
Seems like a filter issue. Needless to say you've checked that water is flowing and that the filter is sitting correctly all the way in the base in the pool of water, right? Many after market filters don't fit well and you really have to stretch and really push them into the base.
2198189
I seem to have a problem with my filter being clogged. It squirts all over when I try to filter water (even trying to run a very small amount of water thru the filter) so I tried to backflush it but water will not flow thru at all. What seems to be the problem? How do I fix this issue if I can't backflush it?
751197
Ours flows through quickly (less than a minute), and we use a paper filter. Your screen might be clogged . . . or it might be defective. If the screen if clean, there's something wrong with it. We love ours. Good Luck.
1844365
I removed the screens in the aerator on mine as it restricted the flow and caused a non-uniform water pattern. And I would rather not have a bunch of bubbles in my water glass. Try it either way.
27919
I just went through this issue as well, with the New and Improved filters...as Special Etc mentioned, it was because I hadn't pushed down on the filter enough to create a seal. I could actually see water leaking out the bottom, in addition to it pouring out the 4 holes. After pulling it out, re-inserting it and pushing it down hard, it sat much better and the filtering was back to normal again.
1230228
I had the same problem recently and replaced the filter and "flo thru unit" and it work fine now. The entire unit is available through Amazon. I think the "flo thru unit" just wears out over time.