we both six of these but 3 not charging. How can we get this rectify?
2079427
Contact the seller. I had a very similar problem when the 1 that I ordered, and they replaced it right away.
2079428
Please try this: Unplug your computer from the power cord before installing your new Dell Latitude battery. Take out old battery and install new one, turn it on, then restart it. Do not connect your power cord to your computer until you have installed the new battery.
1348226
Mine have always worked. Make sure the outlet you're plugging into has the correct voltage and that the indicator light is solid. I thought mine wasn't charging once but the outlet (GFCI) had tripped! Sorry I'm not more help.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
1214307
Have you tried using different outlets? Mine won't charge on some outlets, but works on others.
1320614
Sounds like the battery pack is no good! Did you try contacting the seller? Or try using another cable to charge it and see if that works.
913939
Did you try more then 2 battery or a tester or battery in other charger sorry if it are charger send it back to us for refumd
2039620
Did you stick the charger to it? They're magnetic, so i think they have to be in contact while charging. If you did, then you just might have a defective product.
1392593
The same thing happened to me and I bought a replacement charger. That worked for a while but now will no longer charge the tablet. I say return the tablet, that's what I need to do.
1232746
I have had no problem with mine charging. Perhaps you have a defective unit. Mine is now around three months old. Good luck, Earl
1727688
I think we all have that problem. It only works when plugged in. They are notorious for not holding a charge.
67005
We have bought and used two of these with no charging issues. So I'm suspecting that your voltage is different than what's required. I would contact the company. See this link: http://www.amazon.com/does-work-countries-220V/forum/Fx1IBFFHTF56W5I/Tx36D5DBAHO48RO/1/ref=cm_cd_dp_aar_al_a?_encoding=UTF8&asin;=B002YER49A
902826
Try resetting it. If that doesn't work send it back. My wife went through three before we got a desent one.
295770
Not sure why it's not charging? Mine works fine for over a year now. I'd check your charger first. Make sure all connections are correct & tight. Then, if still no luck, purchase a new charger-the least expensive fix. Make sure the 4(four) metal prongs on the right side of the pass-through box are straight & in-tact. Good Luck!
1117578
Clean the contacts on the charging base and the contacts on the remote with a Q-tip soaked in rubbing alcohol. THe battery should still be fine, it just isn't getting a charge.
665764
Hi Fred I'm having the same problem with my gig.It won't charge. I need help as well.
2136716
I am also having the same problem, The battery I bought is also not charging.
2218800
Im not sure. Try turning it on and letting it charge up. Maybe it needed the day to charge. Both mine work.