Received the clamp with no instructions. I can tell from the pic that the ball goes into the hole in the wheel. However, I can't seem to get it in. I tightened the clamp to a chair then used a mallet to try and hammer the ball in. Still no luck. What...
2066196
Take the three parts: the tubular piece with ball end, the clamp itself, and the circular threaded piece (flat on top with three 'wings' on the sides). Holding the circular piece with the threaded end DOWN, and the flat piece updward, slide the tube up through the circular piece so the ball end is pointed down. The ball end should have a small gap around it leaving the threads open to fit into the clamp. Carefully thread the circular piece (with tubular piece insterted ball end down) onto the clamp portion of the piece. Tightening the circular portion will stiffen the post that will be inserted into your wig head. TL;DR Stick the tube/ball portion up through the round piece and then screw that onto the clamp portion.
1717673
The ball is still pretty crappy... just used reg small balls... I found it had to get the top screws in
691514
I just tested mine and the silver ball at the top does unscrew. Might yours be on to tight or maybe a defect?
286796
You have it locked in the jogging mode. Above the wheel is a latch that you will meed to pull out and move it into the groved latch. Hope you can figure that out ok.
214452
I believe there is a manual. I gave it as a gift and my sister set it up. When I asked her about how to adjust it to make balls pop up on the way back she said she didn't see anything about it. So there must be. I also remember that I was looking for the answer in an online manual but there I couldn't find one. Hope that helps.
1790141
There are no instructions nor suggestions. I just showed my kids(9&11years) the picture on the box and they took it from there! I will say that every time they get in the pool the subskate goes in as well.
1155627
Greetings! If I understand your question the thing to do is order a set of five replacement wheels and change them out one at a time because others will fail over time and you'll have replacements handy. If the stem did not come out of the chair socket then you need to pull it free using pliers or something similar. The overall shank that goes into the chair socket is longer than 7/8" so you might only be seeing part of the caster stem and need to pull the thing out of the socket hole.
1914040
There are supposed to be two little ball things that are attached to each of the D handles. Take the ball thing and wedge it into the space where the green band enters the D Handle - then pull the green band back. The ball wedges itself in the space locking the band's length. You can pull the ball out and adjust the band length, then re-wedge it; and you can do it on both sides so it doesn't dangle so much.What does it take to put the directions in the bag? Like this person I did not know what to do with it and had to get on YouTube to find out.(I only received one ball thing; but I see I was supposed to get two.) There are supposed to be two little ball things that are attached to each of the D handles. Take the ball thing and wedge it into the space where the green band enters the D Handle - then pull the green band back. The ball wedges itself in the space locking the band's length. You can pull the ball out and adjust the band length, then re-wedge it; and you can do it on both sides so it doesn't dangle so much.What does it take to put the directions in the bag? Like this person I did not know what to do with it and had to get on YouTube to find out.(I only received one ball thing;... » Read More There are supposed to be two little ball things that are attached to each of the D handles. Take the ball thing and wedge it into the space where the green band enters the D Handle - then pull the green band back. The ball wedges itself in the space locking the band's length. You can pull the ball out and adjust the band length, then re-wedge it; and you can do it on both sides so it doesn't dangle so much.What does it take to put the directions in the bag? Like this person I did not know what to do with it and had to get on YouTube to find out.(I only received one ball thing; but I see I was supposed to get two.) « Show Less
2162428
It took me so many tears and much anger to figure out. Each wheel must be pushed up into the five arms. Each wheel should have a small stick on top that can fit into each of the five legs' holes with some force.At least that's how I did it. The instructions were nonsensical. Good luck
1728491
I am having the same problem, did you find an answer to this??? Oh wait.... got pliers an pulled on it..... now it is working. I thought I was going to break it.
1808365
Have you got it yet? You may need a friend to help you. I had help. You have to twist it and line it up. Maybe go on YouTube and watch a tutorial on how to put the DIY hoop together, that helps a lot, Hope you get it to work because I've lost weight using mine.
811806
Agreed. Make sure the ball is out of the locking space. If that doesn't work, it could be faulty. I received one that didn't latch properly and the seller promptly sent me a new one.
1779142
There are no instructions. I was frustrated with it too!! Just try to attach it the best you can. They don't fit perfectly.
2011735
if you turned the 'squeezing' nut too much were the whole assembley turns you will never get it tight. you get one try at it then you have to back off the nut and drill out bad nutsert an try again with another there is no going back . you might find another one at a hardware store or email dee zee for another . good luck they are tricky!!!!
1296081
I just pushed in the lever/release valve on the wheel and it unlocked and once I had it shoved all the way back I released the lever and both wheels locked into place. You don't push down on the lever to release the lock, you push it IN horizontally. The instructions said to just push the wheel onto the axel and that just did not work. Have to push in the little metal lever on the wheel base first
787591
Yes there were no instructions; just winged it until it was secure. Hooked the seat portion to the bar under the seat and just pushed the seatclips through the gap where the back meets the seat. Sorry wish I could. Be more helpful
382145
Same problem here. Sorry to say we've had no luck getting the wheel(s) to stay on. Keep reattaching, but still no luck.