mine is new but it has a slight odor
2054046
Dear Emili, I have purchased 3 of these and I have not noticed any smell. Have you tried washing the whole thing and not just the cover? We have washed ours several times and they come back to the same shape they were and fresh as can be.
2054047
The odor never went away on mine and is still very uncomfortable there are flat spots that never came back up to the right height no matter how hard I tried to fluff it up, I am very disappointed with mine!
2054048
It will dissipate after some time. I let mine sit outside for a day in fresh air. The odor will fade.
83279
Hi, the one I bought has the same smell. I think that's normal. It does not bother me.
1449881
Mine had quite a bit of an odor. I'm still in the process of airing it out. Hopefully that will take care of it.
86973
It has a synthetic type smell when it's new, but that disapates within a day or two out of the packaging. If it lasts longer than that, could be moldy from being wet or something and you should get another
1893795
I've had one for almost a year and haven't noticed any strange odor. However, you might want to check that the filter is installed properly. It can be very easy to accidentally put it in the wrong side up.
823103
Hi. Per manufacturer, it is normal to smell a plastic/electrical small from this unit when it is new.As you use the unit, the smell should become less and less. Eventually you should not smell the plastic/electrical smell any longer. Thank you!
40816
Mine did not smell the same. Be careful, maybe something is wrong. If I were you I return it and replace it with another one.
1021844
I just got mine out to check. I have a pretty good sense of smell and mine had no odor. Sometimes soaking it submersed in vinegar for a few days will clear the smell. Good luck!
2153780
Ours did that and later it messed up and we ended up exchanging it (unrelated problem). The new one did not have the smell/taste at all! I think there's something wrong with it.
40812
No, it shouldn't smell that way. You should ask for an exchange. Mine came with no smell and I love it - so quiet!
694281
Nope it does not have an odor. Maybe you can get a refund and send it back?
910986
I didn't have any foul odor. I think you need to contact to the seller and exchange for another one. If you cannot return or exchange, then try to dry clean
1689575
A slight but normal plastic smell when you first open it up but after my first use it was already lessen. Hope I was helpful
1973375
It shouldn't be. Mine is working fine and seems to look/smell the same as it always does.
1620536
Mine didn't smell like any of the odors you mentioned when I got it. It still doesn't smell like that today, after 1 year of use. I occasionally air it out - without dirty clothes in it. The only issue I've ever had to deal with was I put damp towels in it and forgot. So the bottom got moldy. I just sprayed the moldy part with hot water, scrubbed it with a tiny squirt of laundry soap, wiped it down and let it dry. It's good as new. I don't know why yours has that smell.
59217
I say send it back and request an exchange. Mine just had a new smell and was ok to use immediately.
1545068
As a matter of fact that is the color of mine. It looks like new just remember to use the cleaner first