Very Confused..... I orderd this coffee maker and really like it but it didnt come with the stainless steel travel mug? Why not?
2072329
Adjustable cup rest fits a standard cup or up to a 14 oz. travel mug (not included)
2072330
NO, Amazon thinks it's OK to show the picture with one, but not put in the description, and on top of that it won't even brew a full travel mug, you have to use 12oz of water x2 to fill one. Hamilton Beach is more at fault. There is no "Whats In The Box" either. I hope another company will make one, without deceiving people.
2072331
I have had my coffee maker for approximately 2 weeks and love it. I am not disappointed about the stainless steel mug as it clearly stated that is wasn't included! If you see a picture of a another coffee maker & there is a coffee cup on display on the box would you expect a mug? , especially if the box/description says "not included". I feel people are making way to big of a deal over the travel mug, who cares, most of us have more than enough anyway. Love that I can brew one cup or us a K-cup for an afternoon pick me up or beprew a pot in the morning. Like not having clutter on my counter or having to pull out different coffee makers. This one does it all. I have had my coffee maker for approximately 2 weeks and love it. I am not disappointed about the stainless steel mug as it clearly stated that is wasn't included! If you see a picture of a another coffee maker & there is a coffee cup on display on the box would you expect a mug? , especially if the box/description says "not included". I feel people are making way to big of a deal over the travel mug, who cares, most of us have more than enough anyway. Love that I can brew one cup or us a K-cup for an afternoon pick me up or beprew a pot in the morning. Like not having... » Read More I have had my coffee maker for approximately 2 weeks and love it. I am not disappointed about the stainless steel mug as it clearly stated that is wasn't included! If you see a picture of a another coffee maker & there is a coffee cup on display on the box would you expect a mug? , especially if the box/description says "not included". I feel people are making way to big of a deal over the travel mug, who cares, most of us have more than enough anyway. Love that I can brew one cup or us a K-cup for an afternoon pick me up or beprew a pot in the morning. Like not having clutter on my counter or having to pull out different coffee makers. This one does it all. « Show Less
2072332
I did not receive the travel mug also. Didn't know it was supposed to be part of the package. My coffeemaker didn't work right, so it was returned.
2072333
*Adjustable cup rest fits a standard cup or up to a 14 oz. travel mug (not included) (not included) (not included) (not included) (not included) (not included) (not included) (not included) (not included) (not included) (not included)
2072334
First let me start by saying that I did not buy mine through Amazon. Don't get me wrong, I absolutely check Amazon first before I buy anything. It's all about saving a few bucks right? I recently started doing Sam'sClub auction and found this exact machine. I fortunately won the bid and got it for $20 less than Amazon is selling it for. To answer your question though, my order did come with the mug and it did say on the box that it was included. In fact I also received 2 different sizes of reusable gold tone coffee filters in the box. I don't understand why there is a difference between the one listed on Amazon and the one I purchased but apparently there is one. First let me start by saying that I did not buy mine through Amazon. Don't get me wrong, I absolutely check Amazon first before I buy anything. It's all about saving a few bucks right? I recently started doing Sam'sClub auction and found this exact machine. I fortunately won the bid and got it for $20 less than Amazon is selling it for. To answer your question though, my order did come with the mug and it did say on the box that it was included. In fact I also received 2 different sizes of reusable gold tone coffee filters in the box. I don't understand why there is a difference between the... » Read More First let me start by saying that I did not buy mine through Amazon. Don't get me wrong, I absolutely check Amazon first before I buy anything. It's all about saving a few bucks right? I recently started doing Sam'sClub auction and found this exact machine. I fortunately won the bid and got it for $20 less than Amazon is selling it for. To answer your question though, my order did come with the mug and it did say on the box that it was included. In fact I also received 2 different sizes of reusable gold tone coffee filters in the box. I don't understand why there is a difference between the one listed on Amazon and the one I purchased but apparently there is one. « Show Less
2072335
Raising the list price from the 49980Z wasn't enough. They wanted you to buy your own travel mug as well. BTW This unit was deemed unsafe by Consumer Reports for a burn hazard. Consumer Reports says ' If you own the Hamilton Beach 2-Way FlexBrew 49983, we advise you to consider asking for a refund or exchange as the manufacturer has offered.' Feb 27th 2014 .
2072336
The description of the item now clearly states that the 'mug' is not included.
1381357
off the actual subject, but i don't recommend the "i am not a paper cup". mine cracked after only 3 uses and the coffee wasn't even piping hot when i put it in the cup. save your money and buy a good stainless steel travel tumbler or mug in the appropriate size.
327821
hi jeff, well I really can't answer that question, guess I never thought about it when I purchased the coffee maker, I was really after the color! it might say in the description, otherwise I would put it in to the search engine for a replacement carafe as long as you have the model number, hope this helps!
631152
It is 12 oz. I confirmed this two ways. Using measuring cups and by comparing to a mug I have that has a known volume. It is a little small. I wish it was 14 oz. Yes, it is stainless steel inside. I guess this is what you mean by "silver inside". I presume it is thermo. There must be a small air space between the stainless inside and the plastic outside. It is good quality for the cup. The cap is junk. It shrinks with heat of coffee. I fixed mine by heating the cap with a small torch, stretching using a 2 3/4" hole saw, then bracing it inside the cap with 2 stainless steel threaded rods at 90 degrees to each other. The sip hole cover is loose too. I fixed that by putting an o-ring under it just to make it tighter. Seems to be working as intended now. But I shouldn't have to do that. If you buy it, you will be happy with the mug part even though 12 oz is a little small, but don't plan on using it as a travel mug as the cap does not work for more than one day.
264556
No, only the outside is stainless steel. The water resevoir and everything else inside is plastic. I know what you mean. I was looking for something that's all stainless steel on the inside to try and avoid that "plastic taste" you often get from some coffee makers. Eventually I gave up as I couldn't find anything like that! BUT, somehow this coffee maker does NOT give you the plastic taste in the coffee. This is now my second time owning this model, and I'm quite pleased.Yehuda K.
1860657
Not mine. I wash it after each use...and don't see any corrosion. The one I had before this one..same brand/model...lasted me several years...until one day I drove off with it on the roof. I'd done that before...and it survived, but I missed seeing it the last time. I love the mug...and it keeps my coffee hot for hours.
1095450
Unless you have an extra large one, we use the stainless steel travel mugs all the time. Different brands, so for us, it's great. Plus, this model has the curved lever, not the straight one of the other model, so you can even tilt mug if you needed to and no spills.
606229
No,I didn't get one either. It only holds k-cups and the coffee maker sits on top.
1476910
I bought this coffee maker today, but the box had been opened before and resealed, and I don't find the manual inside. There is any way to find a manual online for this model? Also I'm wondering if is coming with a permanent filter like:"Coffee GTF2-1 Basket-style Gold Tone Permanent Filter", or it has only that plastic bin for paper filters!
683449
Ok. Your coffee maker is still under warranty. Return it to where you bought it and get another. If they don't cooperate, contact Mr. Coffee, online, and they will make arrangements to send you a new one. I just did this very thing because of a bad heating plate that rusted out. Best of luck!
949227
Sorry, I bought a more expensive coffee maker, its a Mr. Coffee, with the stainless steel carafe. Ours has a removable lid but no window to see how much coffee is left. If your interested in buying this one I would check the Black & Decker Website. Good Luck!
516521
It makes pretty hot coffee, at least to me. I have both the one with the stainless steel carafe & another with the glass carafe. I think the stainless one keeps the coffee a bit hotter after the 1st cup. For me, these little coffee makers produce about 2 mugs of coffee. I also like my coffee strong so I use somewhere around 6 level TBS in either maker. Hope this helps!
1187980
I am not sure. I think there is a phone # of the package and I need some too. I had a hard time finding the coffee maker but love it. this is my 3rd one. Look on the package (paper part) and they should have a phone #. Gosh, I just went to look and couldn't find a #! Bummer.
1651855
Like the overwhelming majority of travel mugs, the Top Notch Stainless Steel Travel Mug is manufactured in China. Thanks for your interest.
1713575
We have the model number SJ-SDE10, it has a black plastic cup with a stainless exterior, The flask in the pic does NOT look like our model, I will add that we use it almost every day and love it, our cup seems on the small side, My wife loves it, HOT coffee all day.
647155
Hi Soultrain, I have purchased 3 mugs recently, which mug are you asking about? The question came to me without any details from Amazon.
2128100
Hi there, This Question and Answer forum is to get help from other consumers like yourself. Amazon is great with replacing things, and hopefully you have your lid already. If not, your question shows that you tried to get a lid when you first purchased it, and perhaps they will honor a request for one even now. In any case, happy coffee drinking, lol!