I saw some stuff online that people have been having issues since they changed the packaging (although supposedly the formula stayed the same)?
2060540
My dog almost died. What ever ingredient was in the adult lamb and rice formula attacked her liver. Caught in time. Vet cost was over $1200. Didn't fight the company, just filed a complaint.
1176573
I noticed that too. They just changed the name. The ingredients are identical.
2021776
I was kind of wondering about that myself. That's the first time I've seen it packaged like this when I received it, and I've used Sun Warrior products for a few years now. Now that you mention it too, it makes we wonder if this was some sort of falsely/cleverly done packaging by someone who filled it with protein powder something other than advertised. It could explain why it was nearly half the price of what I usually pay! Maybe the seller would care to comment on this?
1076873
i didn't realize they changed their formula. if it's true that it's back to their original product, i'd give it another chance. i suppose the organic natural grocery stores might have something similar but i haven't shopped there recently. try the vanilla, it's my favorite.
608606
Hello, while reviewing this product we found that we have not been notified of any changes to the formulation. We would suggest contacting the seller that you ordered from directly for further assistance regarding the product.
1806048
The last shipment I got was different packaging but I didn't notice a difference in consistency.
1565231
I think you are having the same problem as I. I was looking for the boxes of loose (pourable) product. Not the little single serving packets. The picture on Amazon showed the Box but they sent the packets. These are a different formula from the loose in the Box. I gave up.
2284912
I also have used for sometime and was horrified at change in appearance , taste and smell!! Have been researching and have found that they have " changed" product to be (quote) more potent! But also found indications that source of iodine is changed also! I personally don't want the new form.
1074987
Yes it is, all they did was change the label. This happens to lots of products. Lysol still works just as great as ever. Hope this helps.
1731574
Not aware of a"formula" change. I am about to order a case, and will follow up your concern in time.
1930809
Dara, We are aware of the label issue and it is being addressed on two fronts. Firstly, the newer labels are all printed larger and in a darker color. There was a small printing issue with a particular run of labels, one of which I guess you have. More importantly, over the next couple of months Xfacio Labs Anti Aging Serum will be transitioning to a brand new and much improved bottle on many fronts. The packaging of these bottles will be in a new box that will be much clearer and better printed. We have went to a great deal of research and expense to do this, and you the customer will be the ultimate beneficiary of it. Our next in the line of Anti Aging Products will be released shortly in this new bottle and packaging followed as soon as possible by the Anti Aging Serum. There is no scam here. If you are unsatisfied, simply notify Amazon and you will get back your money. We have thousands of satisfied customers around the world who utilize our product. I do apologize for the label issue that you or any one else are having, but rest assured that it will be a non issue shortly.
126940
I had trouble with this as well and finally cut the plastic off completely. I never had this issue in the past. Why they changed the packaging I wish I knew....annoying !!!
1731573
Yes, they are different. Can't put a finger on it, put would say they don't hold up to crispy and fresh as before. I also noted the supply isn't readily accessible as in past as well as the 'Low Sodium' box. Is this a distribution issue or is it discontinued?
140581
I also have had this experience. I have been buying this for years from Amazon and a local organic grocer. I agree that both the smell and taste is awful and I am considering changing brands. Even returned one because I thought something was wrong with it, but the replacement is the same. I would love to know what has been altered. I have a fairly high tolerance, but this is really bad.
1850213
This is definitely the new formula. Ugh! The old formula was great, wasn't it? Since I bought this I have been able to find one that is close. It's even blue in color. If you have BJ's wholesale clubs in your area they make a generic that is the best thing I have found! Good Luck!
26958
Hi,Image has changed the packaging and also some formulas in some of their products.Please contact manufacturer regarding this.Thanks
51200
They have changed their label. I think it best to call the company directly and ask.