what if cartridge is not recognized?
2078658
Remove and put it back in cartridge slot firmly.I had this issue with magenta on my Epson 545 and this got it to recognize the magenta cartridge.
2078659
All of mine have been recognized so far. Others have reported that Blake Printing Supplies will send you a new replacement if you have this problem.
2078660
First, kudos to the manufacturer who was willing to stand behind their product when two black cartridges failed. However, today (about 5 months after I purchased them), two magenta cartridges failed. What was really weird was that the one that HAD been working (not from this company), suddenly stopped working. I tried resetting it. I tried cutting off the plastic. Nothing worked. I used both of these replacement cartridges. The first one didn't work. The second replacement cartridge (the third cartridge) finally worked. I'm not sure why one worked and the other didn't.
2078661
Sometimes you have to use a sharp scissors to cut the excess plastic covering off right where the ink comes out. The hole where the ink comes out is round and the tiny plastic covering over the hole is sometimes square. Sometimes those square edges of that plastic interfere with the cartridge being recognized. Sometimes these remanufactured cartridges are recognized immediately and sometimes not. Every time I mess with that plastic I eventually get them to be recognized. A bit of a hassle but for the price, it's worth it. Once recognized, I've had no further problems.
2078662
I've only used 4 or 5 of them so far, and no problem until the last one, where I got that message. I just took it out and reinserted and it was fine!
330258
o, just push it in. If you find it prints funny, such as missing out lines, just take out the cartridge and reinsert it. i found that happened when I changed the black one.
2277018
Obvious causes: The cartridge is empty. The cartridge is not seated properly. The cartridge is faulty. I'd try a different or new cartridge. (The one I got worked great... but it is possible you got a bad one.)
1180019
Yes but the printer reported empty cartridge. I'll try again .. no time at present.
419759
As I described in my long review, I was advised to take all out and place them back frst, once it didn't work, I was advised to take the other black cartridge and as soon as I placed the second one, it recognized. Just make sure you take the sticker and orange plastic on top. I didn't do anything else and it's intriguing why it works that way... Good luck, let me know.
93745
It has to detect the cartridge before it can print. You can try removal and reinsertion as well as resetting the printer but if that fails all you can do is use another cartridge.
994025
I had the same problem. In my case, it wasn't the cartridge. I eventually purchased another printer.
300438
No. The printer requires that all cartridges be in place to operate; otherwise, you get an error message. And the printer's technology can tell exactly which color cartridge is missing.
511891
If you put in a new cartridge and it doesn't work and if you've had it for more than a year.. probably so.
2187757
Has anyone figured out how to use the 57 color cartridge without having the error message?? Can we disable the error message?
1026194
Reset ink cartridges then run maintenance on nozzles..Also see in printer utility that u see the new cartridge is installed.
2138525
Some of my games work and some don't. I think you should try to clean the cartridge. If it still doesn't work, i don't know.
1619439
I don't know. You'd have to ask the company selling the cartridges, not the customers.
1561252
The printer tells you that it is not a genuine cartridge and you must choose 1 for yes or 2 for no Choose 1 to continue you might get a banner on your computer if you have it connected the the cartridge is not genuine just press continue
1272288
I didn't. I get the message that it 'can't detect'. I'm not use if it's the cartridge or me though.
219703
Contact the company. They replaced the one my machine did not like, no charge. The other cartridge I had ordered worked perfectly. No complaints at all. Great price, great service.
497633
All of the cartridges should fit correctly. If it isn't for some reason, then I would try removing the cartridge. Try putting it back in. Be sure to apply gentle pressure to the upper part of the cartridge. You should hear a slight click if it goes in correctly. Otherwise, there is a possibility that you don't have the proper size or that the cartridge is defective. If you think it's defective, I would contact the seller about a possible replacement.