After many many years of use my crockery failed on the bottom from a dropped frozen roast. Where can I get a replacement crock?
2064916
Try this website for replacement crocks for Hamilton Beach 6 qt crockpot: http://www.ereplacementparts.com/hamilton-beach-slow-cooker-parts-c-139382_207002.html
925731
If you can find one. The only place we found was very expensive. We felt that the company we bought it from should have offered to replace it cause we had not had it long or used it much. Good luck.
586332
I have only been able to find the replacement crock for the 1.5 quart version. so I suggest calling Crock-Pot Brand Customer Service1-800-323-9519. Or go to the crock-pot website-->service and support-->contact us and submitt your question online.
2087148
We returned the entire unit because the stainless bottom had been over stretched when it was formed and cracked. I do not know if you can replace just the bottom, but for the cost of this unit and the poor construction I would (as we did) just replace the entire unit with a unit from Walmart for a lot less money.
953030
I honestly do not know where to purchase a replacement, if it is truly available. Maybe try on line. Maybe at a specialty store. Some "mart" stores have replacements. Or something that fits. Maybe write to the manufacturer. It just could be " hey, if it breaks, you gotta buy a whole new unit." Or sometimes the unit goes and you are left with an unuseable carafe. You just have to ask. I would still try the "mart" store.
343966
The best place to order a replacement is www.sausagemaker.com, Toll Free: 1-888-490-8525. Order their catalogue and see what you would like. Another thing you may want to do, is go to a local ceramic place that throws pots and has stoneware clay. They could "build" another one for you that fits, fire it, and it would work fine. Some colleges have Ceramics in their Art Department. This could be another way. Or you could advertise in a local paper for a ceramist and see if he or she would be willing to make you a new lid. It shouldn't cost an arm and a leg. Good luck. Just don't give up. The best place to order a replacement is www.sausagemaker.com, Toll Free: 1-888-490-8525. Order their catalogue and see what you would like. Another thing you may want to do, is go to a local ceramic place that throws pots and has stoneware clay. They could "build" another one for you that fits, fire it, and it would work fine. Some colleges have Ceramics in their Art Department. This could be another way. Or you could advertise in a local paper for a ceramist and see if he or she would be willing to make you a new lid. It shouldn't cost an arm and a leg. Good luck. Just don't... » Read More The best place to order a replacement is www.sausagemaker.com, Toll Free: 1-888-490-8525. Order their catalogue and see what you would like. Another thing you may want to do, is go to a local ceramic place that throws pots and has stoneware clay. They could "build" another one for you that fits, fire it, and it would work fine. Some colleges have Ceramics in their Art Department. This could be another way. Or you could advertise in a local paper for a ceramist and see if he or she would be willing to make you a new lid. It shouldn't cost an arm and a leg. Good luck. Just don't give up. « Show Less
1086565
Yes, however I have had mine for at least 6 years. In addition I use it heavily. I did find a replacement stoneware on the crock pot website for only 12.00 and plan to order it rather than buying a whole new unit.
239372
i called cloer & they will sell & send you a replacement. i used an old mr. coffee temporarily
501992
Yes, Mary, you can get a new one. (Mine broke, too, after just a few weeks of use when I accidently tapped it on the side of the sink while washing it. Maddening!) Go to the Zojirushi website (which I warn you is not user-friendly), so you may need to search around a bit. They call it a "Coffee Jug", SKU 8-ECA-P370. Price: $14.50, plus shipping. The link is http://www.zojirushi.com/user/scripts/user/product_list.php?model_id=33. If this link doesn't work, the website has customer service phone numbers. Hope this helps. Colleen Chase
1097055
The liner cracked on ours, and they wouldn't fix it. They tried to sell us a new liner for more than the price of a whole new unit off Amazon. We own CrockPots now and aren't buying anymore HB products.
348303
You can get an extra pot and replacement parts at http://www.fagoramerica.com/shop2/replacement_parts/slow_cooker_express
357909
I think it's possible Robin. Go to www.farberwarecookware.com and either ask a question or go to replacement parts for your answer. It's a good site to keep in your favorites.
880216
Not sure, Rachel, but I think a good place to start would be the Crock-Pot website. Hope it was empty!
1657094
I guess you could try to contact the manufacturer, but I doubt it. How'd you manage that anyway? For future reference, I put it in the basket where the utensils go.
1863151
Go to www.freshbeansinc.com and order a replacement top. I bought 2 as they can easily slip out of your hand and break.
1407008
I would try contacting Thermos. I found this online: www.thermosonline.com/replacement-parts.html Good luck.
225126
I don't know where to find a replacement. Our's is still on good shape. It seems like if Amazon doesn't have it, DeLonghi would. You've probably have already tried that.