why won't it turn on?
2090785
You may need to attach it to the computer with the cable that came with it and charge the battery. Otherwise, the little button at the top right has always turned it on promptly for me.
2090786
To reset just hold the button down for 15-20 seconds or refer to the online manual. If it needs recharging it won't turn on.
2090787
My experience with these is that it needs to be reset. For my 8 gb I have to hold the on button for 20 seconds and then turn it on as usual. Yours may be different. I googled how to do it and it sent me to Sansa's website. I'd try that first.
2090788
It freezes similarly to the way a computer freezes. But it can freeze either when it's off or on. The trick of holding down the little raised menu button on the front, simultaneously with the on/off button on the top for about 20 seconds has always worked for me. I guess that does a hard reset. I found the tip online, I'm not a techy.
2072669
mine won't even turn on. I don't know if the indicator light is just weak or what but right now its doa. and what do you do when the battery runs out?
2099074
Probably if it appears to turn on it should fix your problem. I had the same problem and it fixed mine.
649100
Your question is really vague. Do you have it plugged in to an electrical outlet via your power cord, as maybe the battery needs to be charged. Sounds like it isn't getting power? Try that and see what happens.
1779654
You need to press and hold for a few seconds the 1st buton on the left side to turn it on (same thing to turn it off). If it doesn't work then it might be dead. You should be able to get a quick refund
1110623
Mine just arrived and we can't get it to even turn on. Three people have tried. The batteries test good. What are we missing?
1064566
Make sure it is not locked. Look at the switch on the left side. Make sure the switch on the left side is up and then hold the power button until it turns on.
2091962
When you plug it in it should work...mine does. Make sure you push the black button in.
301375
Like DW said, it turns on when it kicks in.... There's no setting anything up :)
1247816
It didn't come on when I plugged it. The want doesn't get hot when turned on.
620275
You have to make sure you insert the battery upside down until it connects or else it won't work. The battery should automatically work and the light should turn on immediately.
66544
Are the batteries charged? If yes, and still won't turn on then you need to get it fixed. Sorry.
1960843
No. I have this same model and you just have to slide the red "on" button forward (away from you) and it should turn on. Make sure the unit is fully charged.
1970831
The light should come on when you plug it into the battery. That's how mine works
1305139
First make sure you charge it for a couple hours. While it's plugged, press and hold the power button until you hear a vibration, then release the power button, wait for 6 seconds, it will turn on.
1735889
I have read that if you reset it, it will turn on. There is a hole in the back behind the on/off button. Stick a paper clip or some other small sharp object in the hole and hold it for a few seconds. I have also read that if you do that while holding down the on/off switch it may come on.
1299367
Are you kidding?IF IT IS CORDED,PLUG IT IN!!!If it doesn't come on,Try the reset button!!!If it still doesn't come on then there is no power at the outlet!