What is the return policy if this is meant as a gift?
1740649
Spent three hours on three phone calls to Amazon because I got two this year. They refuse to accept it back stating that because it contains "hazardous" materials (the starter CO2 charger) it cannot be shipped back. Oddly enough, they shipped it to us. Don't buy it. Go to BestBuy or Bed Bath and Beyond and buy it locally where you can return it if you need to.
2073165
I wouldn't lose sleep over this product. It is just a gimmick. If you buy it keep that in mind.
2073166
I was going to buy 3 of these for Christmas presents. But since Amazon will NOT take returns on this , I have decided to buy elsewhere. Amazon if you sell it then you should accept returns. ESPECIALLY NOW!! SHAME ON YOU AMAZON!!
2073167
We chatted with Amazon and they wouldn't let us return the product. They did however refund our money without us sending the product back. I'd say that's pretty good.
2073168
I purchased as a gift and the recipient already had one. I would caution against buying this product direct from Amazon as they do not allow returns, claiming "hazardous materials" as the other Answer states. Here's the rub--they direct you to the manufacturer, but Sodastream only accepts returns from people who purchase it on Sodastream.com! This is a convenient Catch-22 that benefits Amazon and the manufacturer. So what's my recourse? Taking a loss on Ebay? This is infuriating, I havent even taken it out of the box, how is not hazardous for me to receive but hazardous for them to receive? [Update: Amazon resolved/refunded] I purchased as a gift and the recipient already had one. I would caution against buying this product direct from Amazon as they do not allow returns, claiming "hazardous materials" as the other Answer states. Here's the rub--they direct you to the manufacturer, but Sodastream only accepts returns from people who purchase it on Sodastream.com! This is a convenient Catch-22 that benefits Amazon and the manufacturer. So what's my recourse? Taking a loss on Ebay? This is infuriating, I havent even taken it out of the box, how is not hazardous for me to receive but hazardous for them... » Read More I purchased as a gift and the recipient already had one. I would caution against buying this product direct from Amazon as they do not allow returns, claiming "hazardous materials" as the other Answer states. Here's the rub--they direct you to the manufacturer, but Sodastream only accepts returns from people who purchase it on Sodastream.com! This is a convenient Catch-22 that benefits Amazon and the manufacturer. So what's my recourse? Taking a loss on Ebay? This is infuriating, I havent even taken it out of the box, how is not hazardous for me to receive but hazardous for them to receive? [Update: Amazon resolved/refunded] « Show Less
1531728
Sure, you can easily return things on Amazon if they aren't right for you. From the website, you can print out a return label and tape it onto the original shipping carton as long as you keep the box intact.
2245986
Please contact seller. I bought this as a gift for someone else not for me don't use this.
614425
Thanks for submitting your question, As of today January 23, 2014 this item is sold by Amazon.com and various sellers. Amazon's policy is - item must be returned in new condition, original packaging and accessories, within 30 days of your delivery date. While some seller's carry the same returns policy as Amazon.com, others do not. If you purchase from a seller, you would need to contact the seller directly to arrange a return. You can do so from you account under the "your orders" section. I would suggest having a look at each seller's help page for further information. To view each seller's detail page click on their name and "detailed seller information" then scroll down to the returns policy section. Have a great day!
1540201
It came in a baggie but the seller might provide a gift box at a small additional charge. If it was sold and packaged by Amazon, ask them. If sold by someone else, ask Amazon to check with the seller.
343996
11/5/2014Good Morning Erik,Unfortunately, due to the adult intimate nature of the item there are no returns. But, you should contact the store you purchased it from. I think the answer will be the same as Most stores will not make a return.Thank you,Customer Service Dept.JoyToyShop
1125313
No i dont think so, buy something. That is sold there, so you can return, with no issues, then there's no worries.
1570465
Seems like Amazon has about 60 or 90 return policy. Absolutely free of charge. I like the quality so i suggest you try it.
1423998
The company is very good with returns, go to your order page and let Amazon know asap and set up your return label and credit.
1854015
Thanks for submitting your question, As of today January 22, 2014 this item is sold by Amazon.com and various sellers. If bought through Amazon.com, the item carries Amazon's 30 day return policy - item must be returned in new condition, original packaging and accessories, within 30 days of your delivery date. While some seller's carry the same returns policy as Amazon.com, others do not. If you purchase from a seller, you would need to contact the seller directly to arrange a return. You can do so from you account under the "your orders" section. I would suggest having a look at each seller's help page for further information. To view each seller's detail page click on their name and "detailed seller information" then scroll down to the returns policy section. Have a great day!
680409
Amazon is providing retail space to the actual seller of this item. It might be returnable to the seller. Check seller's return policy. This was a deal killer for me. I really wanted to buy it from an Amazon affiliate whose blog I support, but if didn't work out and I needed to return it, I didn't want to deal with the headache of researching seller's return policy.
1216228
Amazon has a certain time frame for returns. Check on your account page where you ordered it to see if you can return it.
490841
It depends on the reason why you are returning it. Amazon will let you return it if it is defective without question. If it is more personal that you just like it, Amazon may permit a return. Contact customer service for a more specific answer.
2008775
Take it back, there is one store that pretty much takes anything as a return. Not sure what could do if it is not currently in stores. If it is currently in stores and you do not have the receipt I would take it as return to the mentioned store, just in case you have never heard of any store that will take most anything it starts with a W!! Sorry but I know I should not give a name like that online, so I figured that might get it. Hope you get the help you need.
1579642
Hi Clark, the return policy is stated near the description of the item (amazon's). Just wondering, after reading the reviews, is there something else you wanted to know? Something that would be a deal breaker?
1103746
I you ordered it from Amazon, you should be able to return it for a full refund, inclusive of shipping and tax charges.
1802737
I gave as a gift, but have not been told of any problems....Hope this helps...??