Seems the gas ranges melt the porcelain more than electric probably due to high heat? Any input.
2088177
Recommendation is to use med heat ... Pot is not big enough for high heat ... I've been using it on gas for a while now and no problems with melting as long as you keep the flame to the bottom part of the pot.
2088178
Just put the kettle on the medium gas range & it'll be fine. Don't put it on high or super high. I'm at 4500' elv. & works great. Have had my RR tea kettle for nearly a year & no porcelain melts.
2088179
I don't have this issue, but the very first time I used it the handle broke off! Others I know of that have bought Rachael Ray product have had problems too. I will not purchase anything else by her!!
2088180
Nope. My kettle works wonderfully on my gas stove at highest heat. No melting, no discoloring, nothing. It's great!
2088181
Gas not a problem, but the one I purchased did not whistle very well at all.
1171175
I use it on high all the time. I do have a gas stove though, so I have no idea if it is a problem with an electric stove.
2081346
I have broiled in it in an electric oven with no problems; don't know about gas although I wouldn't expect it to be too different.
2193652
There should be a thermal link (fuse) some where in it as a safety feature. It could have blown if the unit got to hot. Also look at heating element, it could have split from calcium in the water.
36600
I've had no problems; however, I have a glass top electric stove and the elements are quite large. A friend who has a regular sized gas stove found that she had to keep her eye on meats and do a lot of moving around to get even browning. In the long run, she felt it was worth the extra effort to use only one pot.
891472
Looks like it could be a typo. They probably meant non-flammable. A phone call to the manufacturer should resolve the issue.
955038
Sorry, I have never been blessed to own a gas range but my guess would be if you go low and slow it should be fine. I made the mistake of putting the hot pan on top of a dish drying mat and the melted together. I it does get very hot. I was on my computer ordering another one that very same night because I really love that gadget and I own just about every one there is out there.
2076883
I took out the lightbulb and checked. It's certainly not plastic. I'd guess it was ceramic because it seems too coarse to be porcelain.
1578540
Yes. The duration of high heat needed to preserve food is too long for a glass-top range to handle. The enamel may actually adhere to the surface of the range.
1961481
I have a gas range with grate tops and my All Clad has held up very well. My grates are porcelain clad and the pan bottom has, on occasion had light scratches which are easily remedied with Bar Keepers Friend which I use to clean the interior and exterior of the pan. I've used All Clad for years and have never had "deep cuts" in my pans.
1852472
I wouldn't do that. I don't think the ceramic is thick enough to be on an electric stove.
1508767
the rubber (soft plastic?) strips are held on by friction and can slip down, but not easily. a bit of loctite would solve the problem if it comes to that. not hot at all on electric hotplate.
861181
Maybe because it is electrical and oxygen tanks are sensitive to spark and extremely flammable, but I am only guessing.
194014
I just bought this. I put both levers down, turned the dial to high, and when they popped up, the entire outside (except the strip around the very bottom) is so hot that you can't touch it without getting burned. I think it would probably melt any plastics that were inadvertently pushed against it. I think I'm going to return it just for this reason, even though I haven't toasted with it.Addendum: My BF was appalled at how hot this became, so he shone a flashlight all around inside, and you can see there is NO insulation between the outside walls and the metal lining the slots. No wonder it gets so hot. I just bought this. I put both levers down, turned the dial to high, and when they popped up, the entire outside (except the strip around the very bottom) is so hot that you can't touch it without getting burned. I think it would probably melt any plastics that were inadvertently pushed against it. I think I'm going to return it just for this reason, even though I haven't toasted with it.Addendum: My BF was appalled at how hot this became, so he shone a flashlight all around inside, and you can see there is NO insulation between the outside walls and the metal lining the slots.... » Read More I just bought this. I put both levers down, turned the dial to high, and when they popped up, the entire outside (except the strip around the very bottom) is so hot that you can't touch it without getting burned. I think it would probably melt any plastics that were inadvertently pushed against it. I think I'm going to return it just for this reason, even though I haven't toasted with it.Addendum: My BF was appalled at how hot this became, so he shone a flashlight all around inside, and you can see there is NO insulation between the outside walls and the metal lining the slots. No wonder it gets so hot. « Show Less
1935508
I use high heat with mine and they are fine. I have electric, so not quit sure, just would make sure dishes are centered on burner.
788821
RAV, I have a 12 qt. Calphalon commercial pan, and I have the same exact problem. Last week, my meatballs stuck to the bottom of the pan and I had a terrible time with it. My friend raves about it. However, she has a gas stove and mine is electric. I really think that has a lot to do with it. I even called the company because I found that the outer perimeter of the pan doesn't heat very well. My friend has no problem in that regard, so I am convinced that it was specifically made for gas cooking. I'm going back to T-Fal. Although they are not durable, they work best for me. Jackie
356075
Could be you aren't tightening it enough. There should be two gaskets, one on the outside and one on the inside. If that's still not fixed it you might have either a crack in the spigot/gasket or the ceramic has a crack. There aren't that many things that could go wrong so hopefully one of those things is your answer.