Has the packaging for shipping improved? I've seen many complaints in the past of poor packaging resulting in receiving a defective product
2055142
I don't know if it is improved, but my table arrived in good condition. I am really happy with this purchase. I oil it twice a month as well as rotating it. I would not hesitate buying again.
2055143
I got mine about a year ago and it had a damaged corner. I did get a discount from Amazon due to the damage. I did not want to return it since its a heavy piece. I'm happy with the table but it was filthy and damaged
1921867
Hello, I would rate the packaging as about average. What I would consider is if you have had packages in the past that look to have been treated above average in harshness when they were shipped to your location I think you may have an issue with this packaging. I did have a slight damage to one of my boxes but not product damage but I can see where this packaging would not hold up to an above average level of treatment. Normally boxes shipped to my location have not seen any damage.
2177376
Mine was ok, but it's a big box and has no styrofoam, so the order may be damaged in transit. I think they should use Styrofoam or other material for protection, however the plastic is hard, certainly there will be no problems. I hope there are no problems !! :)
134663
Amazon has improved packing the terrariums. A few weeks ago I received a terrarium and it was in a box inside another box plus bubble wrap. I have experienced also receiving a broken terrarium but was replaced quickly. Today the packing has improved tremendously!
155436
Mine came dhl with brown outer box and still was beat up. Send me an email address and I will send you a pix of the actual box. I'm a collector so damaged goods do me no good.
878374
No the packing issue was still present when I received mine..... The trucking company basically tossed it off the truck without even telling me.... Th cardboard was basically disintegrated and all that was left was the 2 nylon straps holding the pieces together... I opened what was left and put it together and partner I will tell you it is so worth it...no damage and a great sturdy table that I use constantly....the price is what intrigued me.....I am a chef and put it in my outdoor kitchen...just perfect....I would say take the chance...you know amazon will stand behind it if damaged
1412674
not at all. the box and contents were in fine condition when i received my shipment. hope this helps.
1190235
Mine was not, and be very careful to inspect upon delivery, I am stuck with a defective piece . Most of the flaws in mine came from the factory but since I didn't see them until after the delivery truck left , I was responsible for return shipping, so I gave up. It is not worth the 400$ plus I paid, even if it had been perfect. The carton it came shipped in was paper thin.
1665572
I just received mine, and of course, it was broken in half. I am returning it, and will not be asking for a replacement. I don't understand why the vendor still ships with such limited packaging/bubble wrap, especially with all of the feedback that the customers are giving!
1767194
In my case, only the packaging was damaged. There was a small tear in the box that was taped up. The vendor warned me before he shipped it. Great product by the way.
1527714
I've only had one of these, so I'm not sure of any improvements to the packaging, but I can tell you that the item was well packed in a heavy duty box with plenty of heavy duty packing material. You could use the box as an addition to your house.
1186154
I received a damaged tank. The surface on the out-let had a dent. I called the vendor. After seeing a photo of the damage they sent me an undamaged tank and a prepaid sticker for the return of the damaged tank. They were very efficient correcting the problem. You don't have to worry. Me second tank was received without any damages. You might think the shipping packing is marginal but it seems to work most of the times. OK, that gave me a delay in using the tank but that's only "problem" I had.
48658
HI I package mine in a box. I have never had any broken that I am aware of. I do check everything before it is shipped. Thanks Paul
110157
Mine came in original packaging new. I think that is a template answer due to some items being sold as used. I am very satisfied.
1121019
Your doing better than I did. Mine never arrived, said damaged in shipment. I did get a refund thru A-Z guarantee but will stay clear of these folks.
2122704
I didn't have any problems with packaging, it was perfect. The wood is splitting on some of the chairs. You must also rub it down with linseed oil, I do it twice a year.
994189
I received my original order and it was damaged inside the box even though it was sealed and the box wasn't damaged. The top lid had 3 deep scratches in it that were small but unacceptable to keep and Amazon sent me a new one next day that was perfect. Maybe others are damaged? My replacement is fine though.