anyone have problems charging the collars?? mine wont charge at all. they are 2 years old...
2055399
No problems so far; mine are 7 mos old. I noticed that Amazon sells a replacement charger, which I don't recall having seen being sold for other units. Maybe these units have short lived chargers. Only $10 with free shipping. Considering the cost of the units compared to other brands, it is still a bargain.WALL CHARGER WITH USB DUAL CHARGING CABLE FOR ALL MODELS OF AETERTEK DOG TRAINING SYSTEMS/FENCE SYSTEM,GROOVYPETS GP001B,GP002B,MAGIC E COLLAR MEC-1
2055400
I'm not sure... Mine do charge, but the charge barely lasts more than a day so i don't know if they aren't charging well, or just have horrible battery life. I've had mine a couple (2-4) of months
1069221
I'm not sure on that. I have not had that problem. Maybe the buttons on the remote are not registering or the actual collars are bad. Check the warranty and see if you are able to send back for new ones. That's probably your best bet
1562697
Good question, I tried to charge mine using solar recently and they did not charge . I have been very busy recently and haven't had a chance to figure out what is wrong
1274644
No idea about their warranty. But I bought this and I have the one with 2 collars and one remote shaped like a cat. There us a charger included it charges 2 things at once. Either both collars or a color and a remote. I'm happy with these collars.
1920869
First are you sure its not the hand held remote?? I had the same problem and it turned out to be a mostly dead 9volt battery in the hand held unit, if not, send the collar back to the company, they are very easy to work with
1348226
Mine have always worked. Make sure the outlet you're plugging into has the correct voltage and that the indicator light is solid. I thought mine wasn't charging once but the outlet (GFCI) had tripped! Sorry I'm not more help.
134204
Same problem; worked great for about 2 years... then started getting a lil drop out.. now they won't recharge at all. TOAST. For $50 I'd expect more.
1265228
All u do is plug in the usb cord into a power plug!! And the light turns red , then they are charging. If that doesn't do it there is something wrong with them!
2026699
If you contact the store you purchased from you should be able to. I was able to get just the charger as my kids broke the little metal part that inserts to charge the collar. :)
301226
I have had several issues with charging to date (1 year now). Most common is to start decreasing the battery level while plugged instead of increasing. In this case I wait until the battery goes to zero and then start charging. Another problem is that sometimes it just doesn't charge. In this case I press the charger more strongly and it works. In other words, I have been able to live with them, but these problems really upset me. I have also updated the firmware but then the battery started to decrease really fast while in use and I restored the original factory setup.
440114
I have two of the collars which are on 24/7 and a charge last 3 to 4 days. The also charge quickly (about 2 hours) and they have been in use for 2+ years without any signs of battery degradation. Great product!
528345
No problem with that but you should know that when they get WET they quit working and Amazon wouldn't stand behind that product. So if you have only had the collar for a short while return it and get a better product.
920081
I use these collars for my 11lb and 15lb dogs. I have rubber tips on the metal 'prongs' because they are a little too harsh for smaller dogs. I use the vibrate mode mostly, very seldom use the shock. These have been good collars except for the fact that sometimes they don't go off when you push the button. It's a bit difficult to train when your training device doesn't work EVERY time you need it too. But, since I know that this is the case I just check the vibrate right before I put them on them (before I let them out into the yard) and if it doesn't go off when I push the button I just turn off the remote and turn it back on,, this usually works. One thing I will say is they hold a charge for a LONG time! This is a definite positive because I've used a few different types of collars,, i.e. battery, rechargeable etc. and these have been the best at longevity. Hope this helps
754623
probably the battery, ours works fine. But a good battery, we even got a spare, should come with. Check the battery and surrounding casing, make sure the connections are hitting. On ours, push once for steady, twice to flash, just keep hitting it til you get what you want. If you have a defective collar, would let the supplier know, sometimes not worth it for you to send it back. Did you buy it under Amazon Prime, you still will probably have to pay return shipping. Would let them know, maybe they will just send you a replacement. Think they use those little flat round batteries, never looked because we haven't had to. When they work they work great! Def let supplier know, esp if it was a Prime item. probably the battery, ours works fine. But a good battery, we even got a spare, should come with. Check the battery and surrounding casing, make sure the connections are hitting. On ours, push once for steady, twice to flash, just keep hitting it til you get what you want. If you have a defective collar, would let the supplier know, sometimes not worth it for you to send it back. Did you buy it under Amazon Prime, you still will probably have to pay return shipping. Would let them know, maybe they will just send you a replacement. Think they use those little flat round batteries, never... » Read More probably the battery, ours works fine. But a good battery, we even got a spare, should come with. Check the battery and surrounding casing, make sure the connections are hitting. On ours, push once for steady, twice to flash, just keep hitting it til you get what you want. If you have a defective collar, would let the supplier know, sometimes not worth it for you to send it back. Did you buy it under Amazon Prime, you still will probably have to pay return shipping. Would let them know, maybe they will just send you a replacement. Think they use those little flat round batteries, never looked because we haven't had to. When they work they work great! Def let supplier know, esp if it was a Prime item. « Show Less
1148369
I used one and it lasted 4 months. The second battery I had, which was purchased at same time, was inserted in collar and has worked fine for two months so far. Maybe you just got an older battery with not as much life.
1232746
I have had no problem with mine charging. Perhaps you have a defective unit. Mine is now around three months old. Good luck, Earl
353322
I've had mine for about 4 months, too, but haven't noticed any charging issues ... yet. They have a year guarantee so you might want to check with the manufacturer if you're experiencing problems.