can anyone tell mw what suposed to come in the kit all I got was a pen no box or bag or anything else, want to know if I should file a claim
2078826
I got 2 teeth whitening refill syringes, one teeth whitening pen, 2 dental trays (one for upper and one for lower teeth)
1084893
Call them and send it back they should pay the postage. Talk to customer service.
11843
Mine came with three white caps that were placed inside the top of the box. I would let them know that you got shorted
723170
Nothing, you've been scammed :/ the guns will break after a couple uses to. sorry amazon people but you bugged me with this email I'm gonna tell the truth. oh. the ink is junk to btw. i actually feel guilty for buying this kit as a gift for someone... I'm embarrassed.
2178486
Jesse:The kit I got was not complete but it was not per se advertised as such; although, the condition was at best fair from storing the gun wet.The Gravity Cup was not included. The siphon cup was included.Only the B and D caps were included along with 3 needles, 3 nozzles and some rebuild parts.I can't say what constitutes the full kit but the case has spots for the A and C caps along with slots for another three needle nozzle combinations. I think the gun kits also include cleaning tools and a viscosity tool.Good luck with your purchase, you may want to pay the additional $$ and go new as the gun care is such a huge factor on the condition and photos just won't show if the gun was stored wet. Jesse:The kit I got was not complete but it was not per se advertised as such; although, the condition was at best fair from storing the gun wet.The Gravity Cup was not included. The siphon cup was included.Only the B and D caps were included along with 3 needles, 3 nozzles and some rebuild parts.I can't say what constitutes the full kit but the case has spots for the A and C caps along with slots for another three needle nozzle combinations. I think the gun kits also include cleaning tools and a viscosity tool.Good luck with your... » Read More Jesse:The kit I got was not complete but it was not per se advertised as such; although, the condition was at best fair from storing the gun wet.The Gravity Cup was not included. The siphon cup was included.Only the B and D caps were included along with 3 needles, 3 nozzles and some rebuild parts.I can't say what constitutes the full kit but the case has spots for the A and C caps along with slots for another three needle nozzle combinations. I think the gun kits also include cleaning tools and a viscosity tool.Good luck with your purchase, you may want to pay the additional $$ and go new as the gun care is such a huge factor on the condition and photos just won't show if the gun was stored wet. « Show Less
1278217
I don't understand what you are asking. Unless you are having a problem with the seller not getting back to you about defective merchandise, then you can go to Amazon and file a claim. They took care of my problem of a defected tote bag.Hope this helps you.
1538602
I registered mine online for warranty & kept the box in case of trouble. All of my info. is in a folder but I am not where I can access that exact information to help. Sorry
6224
I just received this in the Amazon frustration-free packaging. It included: - SmartGuide (little thing with the screen, uses 2 AA batteries.) - Toothbrush handle. Says "Triumph Professional Care" on the side. - 2 Brushheads - Charging Station - Handle traveling case. - Brushheads Storage - 2 AA batteries (noted above) I added an image to the Amazon product page. As for the rebate, I called the number on the Oral-B website. It was a little strange, since there wasn't any automated system and a woman picked up on the first ring. I told her I had purchased from Amazon and received the frustration free packaging. I asked her if the rebate would still work. She told me packaging didn't matter as long as I send the rebate form and receipt. So I'm still planing on cutting that UPC the Amazon package has and sending it in with the rebate form. I really hope they honor it, or this will be one very unhappy amazon customer. I also spoke with someone from Amazon. He told me to contact them if Oral-B gave me any problems with the rebate, and they would try to work something out. Hope that helps.
164754
You should get an E Mail that contains a protection plan purchase summary and a pin. It should have a number to call for questions It will also tell you how to file a claim.
799531
I have not yet used mine, but I did see some of that info in the reviews here. I will be referring back as soon as I am ready to use mine. I really REALLY wish I would have gotten what I paid for :( I do feel jilted.
880406
I would email their customer support. You can go to http://www.rokkitchentools.com/ and under contactthe email listed is db@presso.co.uk. Send them a scanned copy of your receipt.
2191020
I would be careful to buy this. When i ordered it, i only got the bag and no gloves, and Amazon wouldnt send the rest of the kit so I had to return the whole thing.
492750
everything should have been in the box, just call the company they will take care of you as i had a small problem and they were right on it. Hope this helps Good Luck
1218704
Hi jeovany... in my case included everything... even the box!!You have to ask directly to the seller because it depends of the case
592770
Thanks for the idea, just submitted a claim with pictures tonight will let you know!
833768
I think there was a patch kit with ours, but i haven't had to use it. The company was very helpful when i spoke to them before, so i would talk to them. Hope this helps.
95651
no it's a scam bait & switch! then on top of it i sent the entire item back and they are saying they did not receive it so now i have to fight fo my refund! good luck!!!