does this machine have steam or hot water coming into contact with plastic or polycarbonate parts?
2054559
The connector on the machine for the milk frothing pitcher is made of some type of plastic material, as well as the pitcher. I believe steam enters and exits the pitcher to work the frothing mechanism - there are two little hard plastic tubes for this purpose. The brew group is also made of plastic and metal. If you are concerned about possible impact on taste, I don't detect any plastic in my coffee. Nor are there any smells that would indicate warming or melting of plastic. Probably best to contact Philips if you are concerned about specific plastic compounds that are used inside the machine.
1697834
While I don't have the unit (bought it for a friend), if the item isn't working, and you can't return it - if the item is heating, I'd try to see if "maybe" the water spouts became clogged? If you have no other recourse, you may wish to check with the manufacturer and ask them what they suggest? It may be something as simple as steam-cleaning the machine with something they've found works well?
1682725
When you get into the area that needs to be fixed you will see that there are some plastic parts in there, make sure that all pieces are removed prior to using any harsh cemicals. Otherwise, I did clean everything before I replaced my parts and refilled with the grease, hopefully this helps you.
915527
Never saw anything in the manual concerning your issue, I would assume as long as the water is heating and the steam is working it could be just a blip in the wiring. I've had my steamer for about two years and haven't had a problem. You didn't say how old your steamer is.
1271333
The one with steel. Don't buy plastic. They will not last. This on is great. It comes with two different size attachments to steam with!
1480803
The only sign of what seems to be some form of plastic is on the small filter at the spout. Does not seem to cause any problem!! We are highly satisfied with this kettle and would recommend it to you.
799959
Are you running hot or warm water through it? Anything except cold water may be breaking down the carbon.
907886
Same thing happen to me. You can not use this machine in this conditions, you can burn your face. My steam machine is sitting in my basement. You need to call the company to see if they can replace the item or refund your money.
129829
I am the first one to NOT want plastic touching my 195 degree F water... but 1) this never touches anything but steam and 2) it appears to be made of a nylon-ish/silicone-ish material and is key to keeping the heat in/deflecting some of that heat away from the top - ouch! Bottom line for purists - you can remove it - noting that there are 2 nuts present there one locking down the other and they say to NOT remove it on a sticker... but it is your choice. If you are pouring fast enough to have the coffee touch the plastic - well...you are too desperate for your "fix" and need to slow down and enjoy the moment a bit more - seriously! This is a great unit! I am the first one to NOT want plastic touching my 195 degree F water... but 1) this never touches anything but steam and 2) it appears to be made of a nylon-ish/silicone-ish material and is key to keeping the heat in/deflecting some of that heat away from the top - ouch! Bottom line for purists - you can remove it - noting that there are 2 nuts present there one locking down the other and they say to NOT remove it on a sticker... but it is your choice. If you are pouring fast enough to have the coffee touch the plastic - well...you are too desperate for your "fix" and need to... » Read More I am the first one to NOT want plastic touching my 195 degree F water... but 1) this never touches anything but steam and 2) it appears to be made of a nylon-ish/silicone-ish material and is key to keeping the heat in/deflecting some of that heat away from the top - ouch! Bottom line for purists - you can remove it - noting that there are 2 nuts present there one locking down the other and they say to NOT remove it on a sticker... but it is your choice. If you are pouring fast enough to have the coffee touch the plastic - well...you are too desperate for your "fix" and need to slow down and enjoy the moment a bit more - seriously! This is a great unit! « Show Less
937400
The only water I get is when I turn off the steam. The left over steam dumps into the bottom tray. No problems since I bought it 6 months ago. Just have to make sure you clean it and take care. A lot of the problems I've seen people posting could be cured by preventative maintenance.
1430581
I'm going to guess, it's just like my old Cusiniart machine failed at the steamer wand. The plastic parts have aged with the heat of the machine and have broken down to the point it will no longer hold the pressure. Try Lello Appliance Corporation355 Murray Hill ParkwayEast Rutherford, NJ 07073201-939-2555LelloAppliances@aol.com
2038354
I think the model I have is plastic parts. I have had no problems with it as yet ( a few months ).
598936
run hot water through the hose and machine. i do this every time i use and never have any issues
1986238
It's metal. This maker works well once you get your steaming technique down.
1706608
I've had this machine for years and this problem is due to the basket/filter assembly getting clogged. As Mike Wilkens says, take the whole thing apart. What I do is while the water is heating up, I take that apart and put the metal filter, the plastic bit and the plastic nut (but not the rubber part or outer metal cup) and put them in a cup and swish it around under hot water from the tap, running. By the time the machine has water at the right temperature, put it back together and load your grounds. I've found this to be the most reliable way after trying many others for years (including running white vinegar thru the machine, etc. etc.) I've had this machine for years and this problem is due to the basket/filter assembly getting clogged. As Mike Wilkens says, take the whole thing apart. What I do is while the water is heating up, I take that apart and put the metal filter, the plastic bit and the plastic nut (but not the rubber part or outer metal cup) and put them in a cup and swish it around under hot water from the tap, running. By the time the machine has water at the right temperature, put it back together and load your grounds. I've found this to be the most reliable way after trying many others for years (including... » Read More I've had this machine for years and this problem is due to the basket/filter assembly getting clogged. As Mike Wilkens says, take the whole thing apart. What I do is while the water is heating up, I take that apart and put the metal filter, the plastic bit and the plastic nut (but not the rubber part or outer metal cup) and put them in a cup and swish it around under hot water from the tap, running. By the time the machine has water at the right temperature, put it back together and load your grounds. I've found this to be the most reliable way after trying many others for years (including running white vinegar thru the machine, etc. etc.) « Show Less
740351
Make sure the green light is on, if you put too much water in it will spray out water first and then the steam will come after. Also make sure your tube is properly connected to the machine as sometimes this will cause it to not work properly.
249401
No, there are no plastic parts inside the kettle. So water does not touch non plastic parts.