hello, the product comes without original box....and you don&acute;t say in your publication that it comes unboxed....please how can i do to give the product to the client without the original box???....pelase i need that you refund my money asap!!!
1289720
Laura E. The product is not always boxed, I have been using it now for a few years and if I can get it without a box, I will surely jump on it, if the tube looks like it was not tampered with then if the client really wants this product it should not matter. I love this product myself.
2267221
It has been fixed. I have purchased a box myself. Besides, like stated before even if it does happen again Amazon is very very good about fixing problems like this without you even having to talk to the seller.
2034433
I wondered the same thing, but after reading the used descriptions (and after the price of the pads I was buying went through the roof), I decided to try a "used" box that was slightly damaged. That's all it was. Someone else must have returned the box and they cut out the address label and put mine there. Worth the savings!
593789
The seller gave me a partial refund. Obviously this was unacceptable but they would not negotiate. Fortunately for me Amazon stepped into the situation after much negotiating and many days. They provided a full refund by making up the difference credited by the seller. I asked Amazon to put the seller on probation since I do not believe they offer product or the services that Amazon should be promoting on their website. Based upon your question they must still be offering products through their site. I would not purchase an item from this seller at any price. In fact I have changed my purchase routine for any products not offered by Amazon directly. I would not purchase any major item &gt; $100 from any 3rd party company, especially if the item would require a substantial shipping charge if the product needed to be returned. Good luck. You will probably need it unless they completely changed their packaging or inspection. My guess is the product was likely damaged before it ever left their warehouse after shipment from overseas. It is hard to say but it was obvious it was not inspected before being shipped to me.
868447
I'll be interested in what you learn. I tried to obtain a refund and free shipping to return it, but both were unsuccessful. They said there was no guarantee. After you make your complaint, we should let Dr. Oz know of our experience, don't you think?
483396
Mine didn't come as advertised. As the person asking this question experienced, I don't have any of those in my box.
377091
Thank you for noticing! I thought I was the only one who questioned this. I would never have known if I hadn't tried to order one for my mom's birthday because she liked mine so much. I nearly dropped my teeth when it was listed at $119.00. I checked the next day and it was $249.00! In addition, there was a new seller. It appears as if the second seller bought out the first one. Other sites seemed to have their stock dried up as well. When I bought mine Amazon sold it and I used my prime membership to save on shipping. Seems like someone figured out a dirty little way to scam us. I wonder how many other low profile products are going the same way. I called customer service. I did not get a satisfactory response, so I e-mailed them just now. I hope they take notice.
1244227
Trevor,I bought the same item.It is brand new, and it is in the original box.And it is great!Enjoy!
1340636
I suggest contacting the seller to let them know, there may have been a mix up/mistake with the packaging. If the seller is uncooperative or doesn't respond I would contact Amazon and see what options are available to you in this situation.
1622459
I'd return it! If it came fr Amazon they need to know & if it came fr one of their vendors they need to know! What a waste. Go up your acct online & look up your past orders & click to return it! I've had mostly good but a couple bad packaging experiences. They often send follow up emails to rate just the packaging on irders. They care about that stuff. Do it!
625481
You really want to pay attention to these posts because I ordereded one and have never used it. Until today I didn't remember what it was called and all you're going to get is a little flat box. You might even want to print out what these people have to say so you have some idea what to do with it when you get yours.
1387043
I have the original box at work-I'll try and get the info tomorrow and respond again.You may have to ask the question again, though, through Amazon.
426568
Hi Lynn, I'm sorry it took so long, but I wanted to see if I still had the box somewhere. I don't, but I imagine of you call the company - they should be able to answer that for you. I wish I could've done more. Best Wishes.
159818
Not me...mine was in a box, sealed you should make them send you a new one! I wouldn't want to use it either.
409048
Honestly, I did not receive this item after waiting past the date itbwasm to arrive! I did not receive it due to being damaged during the process. After, being frustrated with the wait and damage I received my money back. I'm sorry I was unable to help you with your question.
1319128
Mine arrived loose in a bag. no box. just in a shipping bag. Brand new, works great tho. I love it!!
2080624
Good day Sir, I don't know , becasue I never received this item. SO could you be so nice to provide me update for this shipping. I ordered 100 stuff with Amazon , but this never hapened. So I want to be sure do you send this item again or you can return my money ???