Fitbit Flex is 3 wks old &amp; inside part of band surrounding opening for tracker has stretched so tracker might fall out. Common problem?
1567203
Mine is fine......I think that you might have stretched it to much when you put the little tracker in place. It only fits one way and it took me awhile to remember just how it went......and now it slips in easy without any ouching and pulling and definitely not stretching......I had to buy another band because the original band broke from being in the same position all of the time....at least that is what I think.
766036
They make more feminine colored bands and even the black one isn't that obtrusive. If you don't want to wear anything on your wrist I would definitely look at the FitBit One where you can place it on undergarments under your clothes. Im pretty sure the flex has to be placed on your arm just because it is calibrated for arm movement only.
2045476
I would notify the help desk on the fitbit site. I had one break from too much moisture. It should be under warranty if you have had it less than a year. Otherwise, they will probably give you a deal on a replacement.
82626
I got the older production and it did not. But i had no problem with the band coming loose at all. I am using fitbit charge now.
233363
Are you sure you used the right form? I've had one of my Ones malfunction and another became lost and both times customer service helped me within 24 hours. When I didn't respond within a day, they followed up with an additional email asking how they could help. I'd try filling out a form again and making sure your email is right. Fitbit's customer service is by far the best I've dealt with.
465603
It only fits the fitbit flex and there is an opening on the inside of the band that you slide it into. If you don't have a fitbit flex that came with the black band, this won't work for you.
850799
Hi Edward - The Flex tracker itself isn't included in the wristband accessory pack. If you have any other questions, please don't hesitate to post!
406127
I recently ordered this set, it came with 3 bands and ONE metal clasp. The other two bands had cheap plastic clasps. I ordered additional metal clasps so that I can leave one in each band. Switching the clasps around is a pain and I think it makes it more likely for it to come undone while wearing. You can purchase additional metal clasps from Fitbit on Amazon here: Fitbit Flex Clasp
1890539
I am curious, did you call FitBit customer service? Kayla is right, they are amazing! I would like to know that this FitBit found its owner. :-)
61887
BamDoc, this is right from the Aria Manual~ http://help.fitbit.com/resource/manual_aria_en_US.
21837
Sometimes I take mine off to shower and sometimes not, yes water can get into these AND the Fitbit bands. Don't delude yourself into thinking the 'brand bands' do not have this issue also because they do. The bands are not waterproof, nor resistant. You have to care for your tracker. The trackers are waterproof, submerged in water up to 10 meters of depth. Thereafter no. If I notice water in mine, I take the tracker out, dry it well and then smoosh tissue up into both chambers to absorb excess water. Then I take a Qtip to both ends to make sure I have all of the water out. I've had mine for four months, LOVE my Fitbit and this works for me.
188481
Wearing them too tight? I purchased this replacement for the color. All of my bands have yet to break and I've had my Fitbit over a year +. I don't shower with mine and only get it wet to clean it. Being that's it rubbery, I doubt water plays a part, however.
355220
I hope you called Fitbit (number on their website) to find out how to return this to the owner. It is simple to do since each unit is registered to the person who uses it. I know I would appreciate the kindness of someone if they returned my lost unit. Let's create a better society one person at a time.
1567209
I've had my FitBit Flex for a year. Only problem has been the bands cracking near the viewing window which is why I bought more bands.
1557229
No. That's not normal. I'd contact the Fitbit help desk who are really helpful and will help you sort it out.
633351
I can only partially answer your question. This is a standard Bluetooth dongle, which means it should be compatible with pretty much any Bluetooth device. IF Fitbit Flex is bluetooth and if it doesn't require any special dongle encoding, should work fine. Since these devices are so inexpensive though, I would think Fitbit would come with its own dongle. One of the advantages of this: dirt cheap and it works.
1509714
When I put it on my shoe or the pedal it tracks some, but not nearly as much as it should. Do you move your arms when you cycle? If you do, I've found I get the best results when I either hold it in my hand, or I really recommend the third-party wristbands that fit the zip. Just search for "fitbit zip wristband."