Is there a way to raise the camera (DSLR) higher? Some insert that's compatible? It's impossible to turn the tightening knob with DSLR on top of it.
2060318
You could by a rail rig to mount to your camera which raises it out of the way of the knob but what I've been doing is just pulling out the tightening knob and adjusting its postiin on the screw. It's hard to explain in words but you just pull out on the knob and adjust it postion on the screw until it's tight. Lemme know if that helps
2060319
I think you can loosen the screw that holds the knob and adjust it. I had the same issue. Kind of a goofy design.
454581
You need something to elevate the camera such as a ballhead. Search for "ballheads" in Amazon.
1796010
Once you get above about 30x with the telephoto, you can not keep your hands steady enough you must use a tripod/monopod or at least have camera sitting on a solid surface(i.e. tabletop)
1868331
Exactly, I have the same experience. Once the lens focusing is a bit stiffer then the follow focus jumps up and down.The only solution is to replace this follow focus with the one without the quick release, as I did and I am quite satisfied now:Fotga upgrade DP500IIS dampen follow focus with A/B hard stop for DSLR CameraFotga upgrade DP500IIS dampen follow focus with A/B hard stop for DSLR Camera
1735223
Hi! I'll look at mine again. I think the previous answer was right, I think I remember directions being in the wrong order. Sometimes, I don't know if this is helpful or not, the spring is the key to making it work right. If the spring isn't installed correctly it won't hold open or shut what it needs to. What is the exact problem you're having? Shutter won't close or open?
2046701
The camera-mounting platform has spacers that can be added and removed to adjust the height. It has two 1" spacers. You can remove one, possibly both, to lower the camera or you could have a few custom ones made. I have mounted a Nikon D600 DSLR on it with the two spacers and it is a good height.
231916
Not sure anymore. This was my first camera I purchased and don't have reference to the menu or instructions anymore. I would set it at its highest setting and work down from there. I now purchased a dual camera cam and like it much better. Nothing wrong with the one you bought, I burnt mine up with the wrong cord, my bad.
697761
No idea as I shoot D800 Nikon. The plate is adjustable left and right underneath the camera. So shift it to the left to get more clearance. Use a tool to make sure the L-plate is reasonably snug by tightening the 1/4-20 screw. If the plate twists on the camera it is too loose. Don't tighten it so much it damages the camera. You might also check at cyberguys.com for a special USB cable with a special end to plug into the camera. You might find a 90 degree USB connector which would help. If you are willing to spend the money, buy a Really Right Stuff or Kirk L-bracket custom made for your camera. The price will be about 2x the Desmond cost. No idea as I shoot D800 Nikon. The plate is adjustable left and right underneath the camera. So shift it to the left to get more clearance. Use a tool to make sure the L-plate is reasonably snug by tightening the 1/4-20 screw. If the plate twists on the camera it is too loose. Don't tighten it so much it damages the camera. You might also check at cyberguys.com for a special USB cable with a special end to plug into the camera. You might find a 90 degree USB connector which would help. If you are willing to spend the money, buy a Really Right Stuff or Kirk L-bracket custom made for your... » Read More No idea as I shoot D800 Nikon. The plate is adjustable left and right underneath the camera. So shift it to the left to get more clearance. Use a tool to make sure the L-plate is reasonably snug by tightening the 1/4-20 screw. If the plate twists on the camera it is too loose. Don't tighten it so much it damages the camera. You might also check at cyberguys.com for a special USB cable with a special end to plug into the camera. You might find a 90 degree USB connector which would help. If you are willing to spend the money, buy a Really Right Stuff or Kirk L-bracket custom made for your camera. The price will be about 2x the Desmond cost. « Show Less
1973388
We offer a manual tilt handle as an option that will allow you to manually tilt the camera by removing the tilt bolt and using the handle. Some customers also use a fluid head on the camera mount so they can manually tilt the camera using the fluid head. We also offer a fluid head that has an extendable handle for extra reach to accommodate this situation. I hope this was helpful.
844916
To be honest with you you can't. Sorry. And even if you could the camera would be upside down. The only solution to that is To make a slot on the other side of the oh you can flip it around
1378642
When I attach the strap, I line up the screw on the strap with the hole on the bottom of the camera and start threading it on by using (twisting/turning) the strap. Then once the thread has started I use the pop up "C" shaped crank (?) and then hand tighten by turning that. I never overtighten but always make sure it is snug then lay the "C" shaped crank flush against the camera. I hope this helps!
2086218
i had the same problem it's a little push lever just push it towards the camera and it will come off.
691285
I am certainly glad that you asked this question. What the issue is with this device is that it does not tighten up enough and it slides out the clip on top of the camera, which in turn causes the lights, or what ever you have on it to fall completely off the camera. I have been meaning to call and complain about this and in hopes that you could replace it with a better fitting device.
265357
Try going to the custom menu and turning on Shoot w/o Lens. The lens is manual and the camera cannot use automatic settings.
384165
The threaded metal part mounted to the case MUST rotate to secure it to the camera. If it doesn't , the case is defective. Force it. You have nothing to lose. Good luck.
1509512
There are small allen head set-screws on either side of the camera piece which lock the angle. You have to loosen then to move it and then tighten to lock it back.
605671
Did u loosen the rounded thing where the mount is? U have to turn it to loosen and then slide the light into the mound on your camera and then twist it back down to tighten again.