switching off and on: Am I doing something wrong?
2080777
Hi Marcia, When your client first places their hand in ask them that after the light goes on (automatically) to spread their fingers apart. You'll see there is a little circle on the bottom where their hand lays, this is what ignites the light to go on. If they spread their hands then after the first 30 seconds it will go on by itself when they bring their fingers back together...once again when it goes on then they need to spread their fingers and when it goes off then bring them back together again and it will go on by itself again. I hope this helps....
1592972
use the off button as normal. It will not affect the settings. I tried it on mine and it worked
247292
Doesn't seem to be a problem. I even hear a sound indicating that it's switching off.
1154130
Yes there is a switch to turn it off,but I also unplug it just to be on the safe side.
1367412
I have the power cord attached to a surge protector and turn it off on the surge protector. Otherwise I don't think there is an on/off switch
2054178
There is not and on/off switch and I don't know the answer to the second question.
342182
Yes, I'm having a problem as well. I think it goes to the default setting when I turn it off? Works good otherwise.
1621201
I never used the switch. Mine works okay. You must have received a defective unit. Return or exchange it ASAP
17350
No on off switch, but goes to sleep 15 minutes after its used. Mine is connected to a Synology server via USB 3.0. It backs up every night at 1 am, so have not see it actually "on" in quite a while. Back ups run just fine and the log shows they are all there daily with no errors. Now the reason it is asleep is due to a setting in the Synology software. I could have it on all the time, but why? If I manually access the drive thru the Synology server it comes right up with no issue, AND is fast! Thats the best part. I would buy another if I needed one, no problem.
215424
Mine is on all the time. I think it just means the circuitry is working correctly to let you know it's available if needed.
1676683
Hi Lawrence, I've recently been having problems with that as well. If I accidentally hit 'reverse' before switching to 'on', it sometimes gets stuck going the wrong direction. When it happens, I usually have to toggle the switch back and forth a few times before it changes to the right direction. Looks like I need to change my review on it.
1277536
On button yes, but i cant seem to find an off button i just flip the power supply switch. Really ice case though
1589853
Yeah, there's a button to activate and deactivate. I honestly cannot tell the difference be it on, or off.
1132824
Yes, turning the camera on/off is not working right.First delivered one was bad and the replaced one is also the same bad condition which is very frustrating. This camera is a junk. I wasted my money for it. I do not use this camera any more.If it is possible for you, I would like to return the camera to you for refund.Hiro Inoue
1582847
I agree with the other answers: the toggle switch is on the bottom. Turning it off when not in use saves the battery (just like a flashlight).
1884120
yes. same thing happened on ours. on and off switch working 50% of the time! we have had it for 14 months. system was great but now is unreliable. i have to buy something else.
1846929
Hi - I don't have this type of configuration so I cannot tell for sure but I think you could, and maybe you can only turn them on-off all in the same time. You should contact their customer support, they are very responsive. I had several questions, and their answers helped me.