How can I keep the charged connected to the unit? It doesn't fit at all & won't charge.
552430
Chances are the end of your charging cable is bad replace it and I bet it charges if not it has a pin down and you will have to have it repaired.
552431
Probably charger connector that goes to the tablet is damaged, I have no problem with my charger. Make sure that nothing got inside the port of the charger that connects to the tablet. Hope you resolved the problem.
552432
My grand kids didn't have a problem with the charger. Contact the seller. Are you sure you aren't trying to put the charger in the headphone spot?
1320614
Sounds like the battery pack is no good! Did you try contacting the seller? Or try using another cable to charge it and see if that works.
2161069
Well if this help look at other chargers like your phone or tablet. My external cord fit and just charged through computer; but would be upset as well without charger you paid for!! Good luck I tried
1276524
I have never had an issue - just plug it in and charge. The only thing I can think is under the seat where the connectors are maybe they aren't connected right? Sorry I can't be of more help.
538091
Sadly I have had the same issue and am replacing the tablet. Not a happy camper. The charging options on this tablet are awful, it's pretty much orphaned as a product -- I gave up.
267279
I've had this problem with mine. Try unplugging the charger and plugging it back in.
1382934
Maybe you need to keep it connected until it is fully charged then remove the cable. give it a try .. if that is still not working then it is a problem.
1326101
I had the same thing just happen, and when I connected it to my computer, it would connect and un-connect every couple of seconds.Obviously there IS something wrong with the charger, as mine also fit snugly and seemed like it would work perfectly. I ended up returning mine and am looking into other options.
229508
I bought this as a gift for my sister-in-law. Before she could use it, it appears the charging port is broken, therefore, the unit will not charge. They will fix it under warranty but I have to pay shipping to and from. I was afraid repair dept might say the problem was due to abuse and cost more than I paid for the unit. Long story short, I will donate it for parts. Sorry I was not able to answer your question.
147464
i think you should start with trying another charger. since its a micro-usb port it shouldnt be too much of a problem finding one. you should also try different sockets... the electrical output may differ a little bit. if the problem still persists, i assume its the battery. try discharging it and (however) charge it again up to 100%. your next option would be buying another battery... good luck!
2100179
It could also be the connector in the battery pack. i had had this issue with USB devices in the past. I would try testing another mini USB connector in the battery pack to see if it fits better. If it dose, then return the charge and ask for a replacement.
1937103
I had the same problem. My first attempt at solving it was to order a new charger from Newton. It seems to have solved it for now, although now I have to keep is continually charging to keep the charge level in the green area. I'm not sure why.
1221556
Try rotating the phone. There's only one way the phone can go so everything lines up and charges.
213919
I have no problem charging it. Try what Terri R. answered and if that doesn't work, speak to the seller - he's very nice.
637807
I've had no issues with mine at all. Try replacing the batteries first then disconnect the clip where it connects together leave off for 30 sec. Then plug it in is what I'd do. Good luck
1637073
I had the same result. I was at least able to get my data off my phone though. It still will not charge however. I've tried more than once so I don't believe it is an issue with the connection not being snug.
1887920
Can not really answer you on that ine. I would probably either try another charging unit to see if that was the problem or else send it back, I did find that the batter life is not what I had hoped it would be as it seemed to last about 3 hours but not much longer. That was/is my one disappointment with the unit...Barbara