cartridges new why wont it print in color
2056327
You will want to make sure that the cartridge is seated properly. I have had them stick up a bit. If that doesn't work, contact the helpline. Good luck!
2056328
Try this, remove the cartridge from the machine, run some hot water in a small container then submerge the heads in the water and let stand for a few hourspreferably over night, replace the cartridge and you should be good to go! Good luck.
2056329
Some "New" cartridges aren't really "New". May have been in the shelve too long even if the expiration date is still good. I open ink cartridges everyday and I see a lot of such. Try another color cartridge
2056330
The other answers are good approaches. But don't bother with the HP Helpdesk--the warranty has expired on this printer. Also run the head cleaning option under "printer maintenance."
805604
Hi Angela,, what I did when that happen to me, was, I took all colors cartridges out, yes even my empties, an put them back in, an made sure they clicked in place, try it, it worked for me, then restart the printer.
1361211
Missing colours sounds like a clogged printhead. As for the cartridge...I don't know why
963281
Well, mine quit printing yellow completely when I tried a non-OEM cartridge, so I would say no. I am beyond disgusted with this machine. Not only will it not print yellow now, but even the black is messed up--sort of a purple color. My printer is now useless, and naturally I can't find any tech support that is worth anything. :( NOT happy.
299595
Sorry, I cannot answer to your problem, but want to add that I cannot get yellow on my printed papers, and from the day it came it has been this way. Our HP printer has been wonderful all these years until the ink cartridges were no longer. Does anyone have any suggestion?
1911951
Hey their all youHave to do is remove the vent plug to allow air to circulate and and just add the correct color ink to each cartridge throgh the opening thats not color coated and instal them to your printer if you have any further questions you can call me (831)206-9311
359894
try taking the cartridge out of the printer and wipe the edge where the ink comes out with a damp tissue to get the ink flowing again; I have this problem with the color cartridge
1722547
Do you mean you can not see the ink levels for Black and Magenta in the control panel. If so something may be wrong with the printer. If you mean they are not just printing properly the problem is probably these cartridges. Throw them away, install something with better ratings and run head cleaning several times till the printouts are good.
65322
The printer doesn't like it. It's important to change your printing settings to grey, not color. You may have to do this every time you send anything to the printer.
391979
You might have bought drums not toner. I did that the first time. You ink cartridge is usually marked what color. Hope this helps
895479
No problem with printer printing in purple hue. Have you cleaned the printer ink heads under the maintenance menu? And only purchase the kodak ink for the printer, do not refill the cartridges. Well I hope this is helpful and I hope it works. MERRY CHRISTMAS
2008526
If you are specifying "grayscale" or "black & White" in the print command, you have right to expect the printer to print it so. If you leave it to s/w to decide whether you need yellow, it won't.
256820
Make sure the printer is ON!! That was my problem also...I just changed mine for the first time....
1711758
Color and black and white are two separate cartridges. If you're not printing in color, then the color won't empty.
1370972
Britini, since the black is used more than the other colors, I would suggest cleaning you printer heads every time you change a cartridge. Also, make sure that the security tape that needs to be removed has been removed. If yes, and your cartridge is still not working, check the cartridge to make sure the film over the dispenser site has been punctured to allow the ink to fill the well. I hope this has been helpful. Best of luck. Rebecca Bell
250359
Either the cartridge is defective or you need to clean the printer carefully. It is odd, because if the cartridge is defective, then it would happen on all the pages. Did you put the old cartridge back in to test printer?
1103852
My printer stopped printing in black and white and will only print in color. I have never experienced anything like this. I've cleaned the printer head and run all diagnostics available and nope. It was great when it worked but this printer is only two years old. The hell.