I just received this product and mine makes a rattling sound. It almost seems like the glass is loose. Has anyone else had that issue?
2080036
Mine didn't, it worked great for a month but these are not heavy duty and will fail you in the field (if you do a lot of field work) The plastic switch in mine went inside so I just threw the whole thing away because it became useless.
2080037
Hello - many loupes have a spanner wrench slot to access the lens(es) for cleaning. It sounds like yours may be loose.
1595716
I just looked at mine. I noticed that I also had something rattling around inside. Sounded like a small piece of plastic. I saw no easy way to open. It doesn't affect the operation. I'm going to leave it and not worry about it. It's probably just something loose from the manufacturing process.
573133
Mine did not rattle. If it is a vigarous shake then it may just be part of the tourque displacement. But if it rattles with just regular movement most likely a defect and need to exchange it. Amazon has a great replacement program.
1138388
I too noticed the rattling noise that you're describing. I did some research on the Web and found that it was nothing to worry about as the noise disappears when the lens is powered. However, should your lens continue to rattle once mounted and POWERED on, then return it for a replacement. Hope this helps
108262
I got the same thing happening too. I even removed and re-cleaned glass. Still there, but only with the case that holds it. If free, theres no bend or tension on the cell. But when placed inside case with tight holders. It's seems to bend a bit and causes a dark area that glass touches base. I only see it with the cell off, but don't noticed it when it's on. Little annoying, but I believe the glass is not as thick and strong as the original, that causes a little bend.
2123505
Mine has a soft rattling sound when I shake it firmly (I just checked)--and it's brand new, working perfectly.
184433
This sounds like a defect. My unit is very stable and in normal use has been extremely quiet. Maybe yous has been damaged during shipment?
1842501
Mine is not silent but it doesn't rattle. I can try and grab a video tomorrow.
259413
I don't know what "a lot of rattling noise" is. My unit does make some noise, but it is not a rattling. It is more like the sound of the piston operating. I use my unit outside so, I may not be as aware of it.
2059117
We did have a problem with our unit. I called the service number, tried the fix he suggested but it didn't help. After a few more calls, they did send me a pre-paid return label. Several weeks we got the same unit back --- with the same problem. Luckily, the unit heats well but I need to give it an occasional kick to stop the loud rattle. Guess my answer is "good luck getting a replacement".
188139
funny i just noticed that last week, yes it rattles or sounds like there is something loose in there, but it does not affect performance at all, actually i think it maybe the ios mechanism inside.
1667230
I just shook mine and I didn't hear a rattle. Shouldn't be too much of a problem as long as it works.
1048854
I didn't hear anything rattle. Just when we move the unit further away from the phone the music will skip. But Lepow customer service is pretty awesome, after I posted my issue, someone called me right away and sent me a new unit. You should update your complaint and maybe someone will reachout.Good luckRamiro
1928516
Yes that rattling is unusual and probably means the bearing are going bad...sorry to tell you that?
1279292
No mine does not rattle or anything. Mine feels solid. I'm wondering if the adhesive that holds the battery has come loose on yours.
1630777
Is it possible the side has panel has come loose? I think mine is doing the same thing.
194817
i have had mine for a few months now, the glass does seem thin but I have had no problem, I have banged it against a pan more than once. I do love the look