I got this fauset in today and there is no hardware to fasten it to the sink ! why dont they send it or offer it ?
2088302
Unfortunately, I had the same issue. I bought a stainless steel tub for our mud room. It was very difficult to fit to the sink and we had to have fittings made to fit. Now that it is installed, we love it. We found a commercial plumbing supply that was able to help us! You won't find what you need at a Lowes or HomeDepot.
1008568
Hello Nathan,My recomendation is that you do not buy this item. I needed a part and the customer service people at Kraus is horoble. (45 minutes wating for some one to answered the phone. After some one answered the phone the guy put me back in hold for another 15 minutes. My recomendation is that you buy the sink you need at Home Depot or Lowe's in case you need parts.
595540
I'm having the same issue. Other than that it's a great faucet.if I get this figured out I will post it. Good luck.
2034227
I bought the sink the client spec'd out for the job. I really don't know what options are available. The sink was a good quality sink and the client was very pleased.
542701
There was a metal ridge running the rim under the bowl which didn't work for granite hole. This company does not work with their customers.I tried to return the sink and they made it very difficult and I lost money. They told me to keep the sink for a future project. I told them I am not a contractor. The sink came in a flimsy box with hardly any protection, it would have been difficult to return iteven when they were negligent.
1817865
Thank you for your inquiry.Please check to make sure your plumber attached the round weight on the hose under the sink? It comes with the faucet. This could be the issue.Kind Regards,
1434242
There is a washer that is goes underneath the sink. It has to be "threaded with all thd hoses, slid up against the unerneat side of the sink and secured. I don't remember just how. Your instructions should show this. It's been some time since it was installed and my memory fades a little quicker these days. Lot's of luck. Joe
577324
There are two things you need to consider. Secure the pedestal to the floor and the glass base to the wall. I got some hardware from Orchard and Home Depot. The material they send is not the best so basically I just used the pedestal and glass and replaced the low quality faucet and drain parts with some better quality parts from Home Depot.
1149178
if no one responded, I can definitely copy mine for you and email it to you - our plumber said our faucet looked refurbished however after two weeks of use, he confirmed its good quality and fingers crossed it stays that way!
959448
I ordered two of these and got them both broken. I finally decided to give up on the Swanstone. They were not packaged for mailing...so I can not help you on how well it held up in use. I ended up getting the Blanco. I love it..gorgeous sink. Good luck with the Swanstone.
1434132
Mine did NOT arrive complete with all the parts necessary. It was missing a very important part to mount the faucet. The company said they would make it right, that's the last I heard from them. Beware.
562922
IO loved the sink..but I ordered it by mistake and had to send it back. ..I have a laminate counter top and can not use the undermoun sink. Wish I could help.
918317
That's a question for the manufacturer, and I think I recall that reading a user review that stated they'll send a replacement gratis. Locally, a "good" hardware store or plumbing supply should have a replacement. Home Despot might have a match in their faucet repair bins.
1448497
The drain does not come with the sink. Your local hardware store will have one.
254278
We have not yet installed it because or "new" bathroom was not yet ready, but "hubby" has it sitting in place & some pipes are now attached - he didn't seem to think it would be too difficult.........we do get advice from friends/our builder, however, as well! Sorry we're not much more help - but some of the previous answers seemed to make sense!!
69726
I do not that might be tough, call Blanco and see if they have anything. I loove this faucett it is awesome!!
1532044
I'm not sure if I completely understand your issue, but I do know that I had an unconventional faucet and this youtube video solved all my problems! All it required was a pair of pliers. In fact, I didn't actually have to buy the part she buys in the video, so pull yours out and see if you need to buy one before you go out and spend the money. https://www.youtube.com/watch?v=bYG12CoNQW8 If this isn't what's going on with yours let me know and I'll see what I can do to help.