Do these heaters come with any kind of a warrenty in case of damage during shipping or falty product?
2079695
Yeah, Amazon covers damaged or defective upon arrival and the manufacturer has a Limited Lifetime Warranty on the entire series, not just one year which is typical.
2079696
Shipping damage they don't cover. Faulty product they do cover though. I have found that if your really nice and just ask aqueon if they would cover the damage. They will usually help you out.
2079697
I'm fairly certain should something happen to the heater during shipping causing a defect - Amazon would gladly take it back.
280957
We have not actually installed ours yet but they come with a heater. There are some other cheaper ones that don't come with a heater. When we ordered it said it was going to be months before we received them but they came pretty quick! I hope this helps.
2038123
im not sure about warranty I live Newcastle Australia and have not used my heated covers yet and maybe not for another six months so I hope they work best of luck
1921719
I was never able to get a new heater. Amazon should be able to help you with a refund. Seller won't do anything.
85526
There is a manufacturer's warranty if professionally installed. The installer has to provide their business information and you should keep a copy of their installation invoice for your records. If you install yourself, you can save $500 (my install fee, removal of old system that was different brand/configuration, re-plumbing, set up, etc.) but you should not count on warranty help if you screw up something. Spend $500 and know you got it backed by warranty or risk your cost for the heater... was easy call for me.Don't remember the length of warranty, would have to look it up and I've filed those papers... There is a manufacturer's warranty if professionally installed. The installer has to provide their business information and you should keep a copy of their installation invoice for your records. If you install yourself, you can save $500 (my install fee, removal of old system that was different brand/configuration, re-plumbing, set up, etc.) but you should not count on warranty help if you screw up something. Spend $500 and know you got it backed by warranty or risk your cost for the heater... was easy call for me.Don't remember the length of warranty, would have to look it up and... » Read More There is a manufacturer's warranty if professionally installed. The installer has to provide their business information and you should keep a copy of their installation invoice for your records. If you install yourself, you can save $500 (my install fee, removal of old system that was different brand/configuration, re-plumbing, set up, etc.) but you should not count on warranty help if you screw up something. Spend $500 and know you got it backed by warranty or risk your cost for the heater... was easy call for me.Don't remember the length of warranty, would have to look it up and I've filed those papers... « Show Less
185417
I've only had my heating pad for 1-1/2 months but have used it extensively with no problem. I did look up on internet and they do have a 5-yr. limited warrantee which you should pursue as it would seem you're having valid issues.
1181196
Just got mine, so I couldn't say, but I will comment that the warranty becomes pro-rated after the first 2 years and doesn't cover the cost of shipping the cover back to them. Also, they have to agree that it's a manufacturing defect that caused the failure, so I'm suspicious it could be pretty difficult to make a claim and have it be worth paying for the shipping.
2279007
My heater just did not work I got my money back Just don"t know about warranty
75808
Buy a good heater next time. The one I bought lasted about one year. I heard a lot of stories about these heaters and not good stories either.
996361
Sorry, I dont have this heater. Yes, I did place the order, however not for my use.
1182325
The warranty is BS and nothing covered. When one of my heaters went out I was told to use lower settings. When another heater failed to go beyond 60 I was told to send a video. Amazon. com is like gambling. Never spent what you can't afford to lose here.
1121941
No, Nancy. I too am just a customer that purchased the heater. I would suggest you contact your nearest hardware store or heating technician.Sorry.
1101882
Never had an issue with shipping. The cooling issue was handled immediately by Amazon with an expedited replacement, and the replacement works fine.
1710662
No warranty. But check to make sure it isn't the weather or anything bothering the current of electricity
2062502
We've had ours for at least two years (could have been longer). No problems at all (I hope I'm not jinxing myself), but we do not use ours frequently. As far as I know, there is no bottom heater on our cooker. I've seen these as low as $11 on sale. If ours started to have problems, I would buy another one.
1164408
I'm not sure what the point of this question is. No, they are not intentionally shipping damaged products. Sometimes people will receive a defective item, that is just life when buying things. If something is defective, they will replace it; I've never had a problem with them in that regard. In my case, my speakers arrived in perfect condition and they sounded fantastic right out of the box. If you are looking to get some good desktop speakers, these are excellent (if maybe a little too much bass even on the lowest setting)
333334
I dont think a warrenty comes with this bulb kit, but your heater should have come with a pretty good warrenty if you kept your reciept.