does this have any warranty, I bought a similar one in May and it has stopped working, the one before did the same thing.
1939016
I would contact K & H about the problem and about any warranty. Mine has worked for several years and I finally bought a new one only because my cat had worn out the covering but the heating element from the old one still works. You may have got a dud and I am sure the company will help you.
1939017
I am sorry but I don't know if it has a warranty or not. If it helps we have had our mat for nearly a year and have not had a single issue with it.
1939018
according to the paperwork, it has a limited 1 year warranty with original receipt, etc.I two of these pads and I use them in the winter only. I have been using these for at least 5 winters. I'm very pleased with them and so are my cats. I plugged them in and the cats found them right away.
1939019
I'm not sure. I've had one about 10 years and just bought another one in April for another cat & they both work great! I know that doesn't help you, but both of mine work as expected.
664238
I would get in touch with the company that made it and see if you can get another..... or they can fix it....for free...... it should not stop working in a month or so .....they need to make good on it...or they can send you another one...... and you can send that one back......vince
1403838
No warranty that I know of. I used one for around 10 months and it was still working when I stopped using it
163456
I'm not certain of the warranty, the same happened with mine. I'll need to speak with Amazon on this also.
2027429
I'm not sure if there is a warranty but i've had mine about 1 yr now and love it. Have not had any problems with it. I tried so many other cheap ones that didn't work one week before this.
2227985
Hi there. Mine still works, but needs recharging frequently. I can tell it's starting to go on me. No warranty. Sorry. I won't replace mine with the same product. Best of luck.
2030023
The one we bought stopped working after only a few months. Amazon has only a 30 day return policy so we contacted the manufacturer and they are supposed to replace.
2028571
Did you ever get warranty service for this? Please tell us how. Mine lasted an even shorter time.
1362532
Yes mine came with a 30 day warranty but of course it stopped working about 45 days after I got it.
651514
I bought mine over two years ago and don't remember if there was a warranty. But I still have mine and it works great.
452402
the one that i bought is working just fine, i only used it a few time since i got it. i have no problem with it. Ihope this will help you.
288118
I think it is the same unit. I think mine has the same warranty. But they said they are NOT respecting the warranty since they are under bankruptcy....
1573597
I bought mine about the same or a bit less time, but I don't remember it having a warranty, sorry could not help you.
626688
The same thing happened to us right after we bought it and Amazin replaced it. Check the warranty on it and advise Amazon.com what happened.
687639
that's a good question. I'm wondering if there is a warranty too. Since no one responded it doesn't seem like it does.
318903
I wouldn' t know, had mine for over 4 months and it works great. But it should have a warranty, did you check the papers it came with?
1462793
I'm sorry, I do not know the answer to the question. The one I purchased is working great but not sure of it's warranty.