thermal carafe: Has anyone had this problem?
401117
I, too, have had my Cuisinart thermal coffee maker for a few years and found black flakes were beginning to appear in my coffee cup. Like others, I thought that the thermal carafe had a black lining that was flaking off. I went to Cuisnart's web site and sent an email to customer support explaining the issue. A few days later, I received a phone call from a Cuisinart customer service rep. Yes - a phone call from an actual person! It turns out that Bubba and Lucyred are right. The carafe does not have any lining. It is just stainless steel and the black flakes are just baked on coffee. The customer service rep told me to clean the coffee maker with 1 1/2 cups white vinegar and water. I then mixed a little baking soda and vinegar in the carafe and let it soak. I wiped it clean and was left with clean stainless steel. Bottom line: I am a very happy Cuisinart customer!
1665133
Same here. When using this thermal carafe the machine makes 1 or 2 cups, then turns itself off. I have to manually re-start it 4 or 5 times to get 8 cups made. Doesn't happen with glass.
2102858
I've used the glass carafe daily since June 2013(purchased from Amazon). No issues with the glass carafe
1914785
The coffee is hot but not too hot to sip after pouring a cup. Also, if the carafe leaks around the top, contact Cuisinart and they will replace it. At least they did for me.........
1831975
Same problem, also contacted seller and was sent replacement carafe with no improvement. I suspect it's just a design flaw, although interestingly when the coffee pot is freshly cleaned the dripping is minimal (maybe coffee deposits on the lip of the plastic pour change the surface tension/capillary action? idk...)
1665131
Well...You are welcome...and Congratulations on figuring it out...I strongly suggest pre-warming the carafe with hot water before brewing. That's the only way we get hot coffee from the carafe. ENJOY! Heck, I think I'll go make myself a cup of coffee.
1033844
Yes! There is a problem. Seems like a new design and it is not right. Call Cuisinart and get another lid for carafe & a mesh holder, just inc ase there is a problem with that too. They have a 1-800#.It will not work right unless replaced!! somebody's idea of a new design doesn't work!!
1033845
I have not had that problem at all. Pours without a drop. I wonder if your carafe is defective??
1229142
Although I have had other problems with this coffee maker, I have never had that problem. The coffee is always very hot. There is no button to regulate the temperature of the coffee. You should call the manufacturer. They will send you a box to ship the device to repair. Be prepared to be without it for at least six weeks!
1965605
No, however it brews at the correct temperature and speed. For example, I start mine, and then toast an english muffin, by the time I have the muffin buttered, it is finished brewing. However, if I was doing it again I would get the thermal carafe.
1677678
The glass and thermal carafes that I have seen would NOT be compatible. (Of course, things change, so I could be wrong today....)I saw the other response that you received, and just for a balanced argument, I love my Capresso. I have no problems with the grinding, they are evenly distributed, and the coffee strength is great.
1547218
I have not had any dripping with the carafe- none at all! I am very happy with this coffee maker and I think you will be also.
1865936
I think you can be as satisfied with a glass carafe. There is a noted decrease in temperature using the thermo carafe after the third cup. Have you noticed how quick the coffee maker shuts off after brewing? I think that contributes to the reduction in temperature and I have experienced your problem. At times I have just turned on the maker without adding any more water. On other occasions, I have made another pot. The carafe for the thermo pot is difficult to clean. I have tested the temp and it has registered 202 degrees at the first cup. One of the reasons I purchased it.
363956
I have the same problem! It doesn't keep the coffee hot for long. I had another model stainless steel carafe also no hot plate that kept my coffee hot much much longer. Very disappointed in thst!
1351291
Sorry that happened, and I wish I could help, they do not make that pot anymore, I called and emailed them to no avail. Do you have the booklet any more? Never mind, I just looked at mine, and it hasn't got any sort of answer to that, good luck, I have to throw mine out, it has no replaceable carafe!! What a waste.
768834
Sell the carafe on eBay and put the rest in the garbage. Mine did the same after 3 months.
1585086
I always go to manufacturer websites and read user manuals before purchasing. It's a good thing I do because there are so many errors here. The thermal carafe do not have a heated plate. Please read your manual. The glass carafe does. It has three temp settings. Also, if you read the manual you will see it turns off after 2 hrs.