Received mine 1 week ago-the part where the manufacturers are supposed to glue the seal down to the product to protect- was open. Should I return it?
2056553
I wouldn't bother. I've seen that at least a dozen times in my life. The biggest offenders seem to be nutritional supplements, instant coffee, and food that is packaged in India. I've always just went ahead and used the product, with no ill effects. There are still a few reputable supplement distributors who ship their product with no seal at all.
2056554
As long as it was still plastic wrapped on the outside of the lid and container then it hasn't been tampered with.You should be fine.
1544838
Same thing happened to me a few weeks ago. I called Blendtec & they asked to listen to the motor, serial numbers, etc....after about 15 mins. they agreed to send me a new jar. They advised me I should not hold down the jar while the blender is in use as this will put more pressure on the rubber seal. Be careful as I
705533
When I got mine I opened it slowly and carefully and could hear the vacuum seal break. So it was sealed and I didn't have a issue using it.
1142689
I just got it in the mail today.but sadly the clear seems to be the same finish as the standard :|bummer I had to break the packaging seal to check, now it's probably not returnable. oh well...now I have a replacement at least :)
1891290
The pack is unseal probly because you bought a used one or it was a mistake. If that so tell that you want another one because my was sealed
1723714
My advice would be to look at the jar itself or contact the company. Or email them.
1734572
Check the rubber gasket. If it is getting brittle, it will not seal. A cheap, easy fix.
159818
Not me...mine was in a box, sealed you should make them send you a new one! I wouldn't want to use it either.
2195352
Supposedly, but I've been using the case for two and a half months, and I have gotten the "check battery cover" pop-up message informing me that the seal is not intact more times than I can count, despite correct installation and with no provoking incident. I have no faith that the water-resistant seal is maintained with this case, which is why I will be returning it--I think it will be better protected from spills with the original back.
2138852
I honestly don't remember when I got it if it had a seal or not. I'd contact the company if you want to be sure.
1720346
Mine wasn't sealed either and when I shake it, seems like the bottle is only half full. I'm concerned that I got a bottle that has been used and returned. :-(
595397
Vendor I bought from placed tape on the top cap to prevent spillage, so you just purchased from inexperienced or bad seller. Contact them to complain or ask for refund
453615
Mine was new in the box and its perfect I love it no more button snap and seal . Hope this answer you question.
1622459
I'd return it! If it came fr Amazon they need to know & if it came fr one of their vendors they need to know! What a waste. Go up your acct online & look up your past orders & click to return it! I've had mostly good but a couple bad packaging experiences. They often send follow up emails to rate just the packaging on irders. They care about that stuff. Do it!
1880928
Yes. And, what Mr. Bohlman said. Check the coupler for play and replace if necessary. Might as well replace the seal there too. There's a simple tool for installing the seal.
1602305
I hope you bought it from a place where you can return it without extra cost to you... because the alternative is to pack it up and ship it to manufacture for fixing... You pay the shipping cost both way... Lousy Company Guarantee policy...
396114
Thank you all for your comments. I returned the bottle, which appeared half full, and checked another bottle, which had the protective seal. It appeared that someone helped themselves to this gold in a bottle and put it back on the shelf.