How do I obtain a replacement belt clip - mine broke. The pedometer works great and is easy to use.
2069623
I haven't had mine long enough to have any problems like yours. But I agree with Suzanne that Ozeri seems very attentive to customer satisfaction. You can communicate with them through Amazon marketplace at txhmqrwp23ggt6n@marketplace.amazon.com. Also, their website shows an office in San Diego, Calif. The only contact info there is this email address: sales@ozeri.com, but that's a start and should get you somewhere. Best of luck, Fred
2069624
Yes, if you go to their website support you can send them an email. My clip broke and they sent me a new one which arrived in about three days.
2069625
I bet if you ask them, the company that makes these will send you another one. They seem very much customer satisfaction oriented.
454261
I imagine for the cost you could buy a new one. But I do not know where to buy the clips.
1733709
Ours broke too--we just did without. I wonder though if you contact Griffin--if they would send you a replacement clip. We didn't do that--we just kept looking online for replacements then just gave up and forgot about it.
1831419
I loop the leash through the belt clip on the back of the pedometer. Haven't lost one in six years!
2274287
I've been looking for the same thing and I don't think they sell just the ratcheting belt clip holster. I love the Otterbox but I can't keep paying so much for a new one just because the belt clip breaks. If you find a replacement anywhere please let me know!
148464
Confirmed on this. I just called them following Elizabeth's instructions above and they said they'll send me one accessory kit at no charge for my Omron HJ-720ITC pedometer. Thanks!
2125421
Email the company cust support. They sent me replacement when I lost one. They shipped same day. Good. Cust support
1731997
You can't replace just the clip. Once it snaps off, there's no way to reattach it. Yoou'll have to buy a whold new belt clip. The good thin is they're not too expensive. I'm on my 2nd one.
1361595
After using old and new version here is my conclusion: The old version was good; loud, strong vibrations, easy to use and small. But it had its issues the battery cover would frequently fall off and the belt clip would break off too easily when it was in your gym bag or if you knocked it while exercising. Thankfully the new version seems to have addressed these problems. They have made it so the belt clip is removable so it won't break in your gym bag and having looked at the clip itself it seems more solid so it seems like this will be much more hard wearing. Been using the new model for about 2 months 6 days a week and no issues. Hope that helps
149151
I would leave a product review or contact the company. They have incredible service and sent me a free replacement strap for free since I lost it. You might have similar luck with the case. Great company to work with.
2209903
Send them an email at support@ethanroyce.com and request for a replacement clip and they will mail you a new set of clips for free. Hope this helps.
694513
Sorry I am unable to answer that, I would contact petrageous via their contact us tab and see if they can send you a replacement.
649664
After looping the "string" through the tiny hole at the side of the pedometer, I clip the metal clasp and black plastic clip to my waistband. It's not very elegant. The one that came with the unit was much better.
1682443
I can think of 2 places where you might be able to find a replacement tip if you can't find a vendor listed on Amazon. 1. Would be the Samsung Store and the other place would be the Cell-Phone Shop. I hope this is helpful to you.
420429
Type in your search engine leapfrog replacement parts or adapter for this product and you will find all the replacement parts listed or you can ask Amazon. They seem to be able to handle all these kinds of needs.
1731999
You don't just replace the clip. The item you buy is called a clip but it is the entire assembly that the phone snaps into and then clips on to your belt. If you have time to wait, i am told that Otter Box will replace this part under warranty.
1000603
I will not use the belt clip. Because of the size of the thing, when you sit, the pedometer jabs me at the waist. I have a bit of a gut, but I think this wouldn't be comfortable for a slim person. Even if getting jabbed with it when sitting wasn't an issue, I think just getting up and down or bending over may cause the clip to slip/move. I keep mine in my pocket, attached to a pedometer leash. However, with it being so inaccurate in counting steps and freezing up -- I hardly care if I lose it now. I'm much happier with my Fitbit. I'm not easy to please, but I wouldn't recommend this product. Too frustrating.Sticker on pedometer says "Made in China." I will not use the belt clip. Because of the size of the thing, when you sit, the pedometer jabs me at the waist. I have a bit of a gut, but I think this wouldn't be comfortable for a slim person. Even if getting jabbed with it when sitting wasn't an issue, I think just getting up and down or bending over may cause the clip to slip/move. I keep mine in my pocket, attached to a pedometer leash. However, with it being so inaccurate in counting steps and freezing up -- I hardly care if I lose it now. I'm much happier with my Fitbit. I'm not easy to please, but I wouldn't recommend... » Read More I will not use the belt clip. Because of the size of the thing, when you sit, the pedometer jabs me at the waist. I have a bit of a gut, but I think this wouldn't be comfortable for a slim person. Even if getting jabbed with it when sitting wasn't an issue, I think just getting up and down or bending over may cause the clip to slip/move. I keep mine in my pocket, attached to a pedometer leash. However, with it being so inaccurate in counting steps and freezing up -- I hardly care if I lose it now. I'm much happier with my Fitbit. I'm not easy to please, but I wouldn't recommend this product. Too frustrating.Sticker on pedometer says "Made in China." « Show Less