I purchased Powerbeats by Dr. Dre In-Ear Headphones on 02/07/14 and as of today 01/13/15 the left iIn-Ear is not working. Let me know what can be don
303629
Well check your warranty, I'm not sure what it is.You got a year out of em, based on my experience you didi pretty good. I've never had a pair of headphones last a year. I hope you got the service plan. I got it on my beats but since they only lasted two months, I took them back and never used it. Headphones are notorious for failing, if you spend real money, next time, get the plan. I suspect you're s.o.l.
1032264
Robert, I've had my powerbeats 2 for a couple weeks now and I have never had that problem. Furthermore, these may be the best Beats product that I have purchased. You may wanna double check and make sure you have a good charge and if that doesn't fix the problem you might wanna exchange them for a new pair. Additionally, I have the Beats Beatbox, and I had Bluetooth connection issues with it so I returned it for a warranty claim. Within two weeks I had another Beatbox delivered to my home. They have excellent customer service.
770617
The warranty on these is 5 years but they've been discontinued. Monster/Beats have the worst warranty service in the industry. I have the same problem and was told I can pick any IEM form their current line up but they seriously lack in comparison to these. Apparently they're reintroducing the line-up late this year, so I'd say wait unless you absolutely need them.
1153932
hey there! ya, i was about to write a follow up. i got an insanely nice woman on the phone at AT support (found the # on the website) and she sent me a replacement cable for free. kind of amazing really. i would expect to pay at least the shipping if it hapens again. it kind of feels like i got another Xmas present because i wouldve had to buy a new set of headphones if i hadnt found a replacement cable. AT has won itself a loyal customer.
2282270
Hello Leo, Pardon for my late response. I don't have Powerbeats2, but I must say that this BackBeat Fit is pretty good. But the only thing that kind of bother me about this, is the eartips (ear buds). This is only one size, after a 10 minutes of wearing, my left ear felt sore. I wish Plantronics would ship smaller eartips. I've tried adjusting it, it felt ok afterwards. When running, it felt light, and sounds great. During my short, 10k or 15k runs, I didn't feel the soreness from wearing it. So all in all, this is a good product, but Plantronics can improve the ear tips fit. Hope this helps. = ) Hello Leo, Pardon for my late response. I don't have Powerbeats2, but I must say that this BackBeat Fit is pretty good. But the only thing that kind of bother me about this, is the eartips (ear buds). This is only one size, after a 10 minutes of wearing, my left ear felt sore. I wish Plantronics would ship smaller eartips. I've tried adjusting it, it felt ok afterwards. When running, it felt light, and sounds great. During my short, 10k or 15k runs, I didn't feel the soreness from wearing it. So all in all, this is a good product, but Plantronics can improve the ear tips fit. Hope this... » Read More Hello Leo, Pardon for my late response. I don't have Powerbeats2, but I must say that this BackBeat Fit is pretty good. But the only thing that kind of bother me about this, is the eartips (ear buds). This is only one size, after a 10 minutes of wearing, my left ear felt sore. I wish Plantronics would ship smaller eartips. I've tried adjusting it, it felt ok afterwards. When running, it felt light, and sounds great. During my short, 10k or 15k runs, I didn't feel the soreness from wearing it. So all in all, this is a good product, but Plantronics can improve the ear tips fit. Hope this helps. = ) « Show Less
1103334
Unfortunately mate, the headphones did not work at all !!! Sorry to say but I have not been able to use them at all.
1836667
Yes...actually....but I have not had any issues. What was more worrying for me is the fact there's no warranty in the US so if there's an issue, you can either go back to the store you bought it at or accept the fact there's no support and buy a new pair of headphones.
98240
I assume I'm getting this question because I reviewed Beats. My review was definitely not good. They were expensive, broken within less than 10 days after purchase, the break occurred in a place that couldn't really be fixed and in my opinion was due to bad design and cheap construction. So I wouldn't recommend you buy any Beats products. I've bought 2 other brands since, which were less costly, much better made and sounded better too, so Beats pretty much can't really win me back unless something drastic was to happen.
1906086
These headphones were made by beats but were really limited and sold out on their website pretty fast. As far as the ones I ordered I was under the impression they were real when I ordered them but when I got them they seemed fake to me. I have another (red) pair of power beats that I got from best buy and they were much better quality then the ones I got from Amazon market. Also like 2 weeks ago they broke the driver just kind of snapped off in my pocket. With all that being said all beats and fake beats come with warranty info and beats paperwork so it's hard to distinguish real or fake... I'd only buy some from beats website or an authorized retailer they have listed on their site like best buy or apple. Sorry for the lengthy response hope this was helpful
1073740
I had the same problem after a year and a half. Mine was of course out of warranty. Was sickened. Loved the sound, portability ect... I wont buy again.
461967
Definitely not kidding. I had a slight problem with the J2's (the left earbud wasn't getting full range, weak on the low frequency) and emailed them. Within a day I got an email back answering my question and shortly thereafter (after trying to solve the problem myself) shipped a completely new pair. Which coincidentally work very well.Hope it goes as well for you!
435281
No every headphone works, gladly I had some beats by dr. dre and the cable works fine, but I really don't know the exact headphone entrance.
1610557
I got a chance to talk to monster guys. He told that I can replace the earphones but he is not sure that if I will receive the earphones with the right angle connector. BTW... i am planning to return these as it doesnt feel comfortable at all. Sound wise its excellent but i have considerable pain in my ears after wearing them for 1 hour. I tried all the eartips, but nothing seems to be comfortable. Any suggestions???
1119551
Here's what I understand. Monster Power beats are not what are pictured here. What the image shows are Powerbeats by Dre, the athletic in-ear headphones. Monster Power beats are the over the ear headphones. They are actually much more expensive (close to double the price.) The listing for $62.50 looks like it's from a discount business, so I would be careful. It might be fine, but you might be getting a refurbished set of earphones. Then again, because of the difference between the models, I would make sure you know which one you're getting. Over the ear, or in-ear. Here is a link to the official site so you can compare MSRPs and models. http://www.beatsbydre.com/collection/?cid=PS_google_beats%20by%20dre_Evergreen_Core+Terms_us_na&mkwid=sp6qTczgI|dc_pcrid_46072598937_pkw_beats%20by%20dre_pmt_e&migMedium=paid-search&migSource=google&migContent=s&migCampaign=Brand+Beats+Electronics+-+Exact&migTerm=beats%20by%20dre&matchtype=e
1505759
Did you somehow break these? I would definitely recommend reaching out to Klipsch. Most likely wear and tear or accidentally breaking these seen covered but it never hurts to ask and be honest about it. I love these headphones id be devasted if I lost or broke these. Luckily you could typically find another pair for under $100
1487108
Ours worked with no issues. If you've tried another set of headphones with no success then perhaps there is a defect.
553910
Get in touch with Soul. I went on their website and e-mailed their customer service department. They'll get back to you on how to go about getting an exchange pair of headphones