Purchased in 1013, started once a month. Power outage yesterday, generator started, ran 5-8 min. quit, would not restart . Fuel & oil OK. Whats wron
293052
Check your fuel switch to make sure its fully open. could possibly be a blocked line. Also, did you put stabilizer in the fuel, it is necessary to put in stabilizer when the gas sets for a period of time. if you did not put stabilizer in, drain the tank and purge the gas line. Then refill with fresh gas with stabilizer added.
293053
Make sure that the fuel key that controls the flow of fuel is set to on , it is located on the left side underneath of the tank , my is been working fine foyer the oil sensor was reset because it was turning it off thank you
293054
We had an issue with this generator as well. When we first tried to use it, the generator ran but did not convert the gas to electricity. We notified amazon and was shipped a new one. The new one worked perfectly. I think that you may have a lemon like our first one.
1755396
Sorry can't help you. I researched this generator for possible use for emergency backup power for my house. I found little info on the web or no assistance from the company (which was hard to locate) on particulars for this item. As a result I didn't purchase. It didn't look like a quality piece of equipment. Good luck with your unit.
1298501
I mix 13 ounces of 2-cycle oil to 5 gallons of gasoline. I use regular octane fuel (the cheapest available). Here's some more information to insure the generator performs as long as possible for you. 1) Always start the generator with the choke on. The rich fuel mixture will keep it from back-firing (which will wear or break the starter dog in the pull rope assembly). Take off the choke after it starts. Use the choke to start it even if it is warmed up. Rule of thumb, never pull the starter rope without the choke being on. 2) When you shut off the generator, shut it down by shutting off the fuel supply. Let the generator burn the last of the fuel out of the carburetor bowl. This will keep the carburetor from lacquering inside (which would eventually clog the carburetor). I run these all the time as I am off grid (I'm using one right now). I have over 3,000 hours on one of them and it is still perfectly functional. These are great generators.
757203
Well, yes, as a matter-of-fact.... 1-800-629-3325 ext208 Andrew Miller, Service Manager.... It took a minute for him to answer but he was helpful and direct. It has "been awhile" and I don't know if he is still there, but he helped in my question about grounding, (that IT SHOULD BE grounded...) I also spoke directly to a sales person when I ordered mine, and he was very helpful. I guess it depends on how "you-approach-them." ... btw, I've had NO service issues with my 4400E (purchased DEC 2010,) and it runs fine... I DO run the tank and carb completely dry after each test run-every 3 months, using PREMIUM gas 90+ octane. I remove and store the battery indoors, and the genny covered in the garage...
495674
When I bought the generator, I had a problem with the carburetor. With one call, the replacement parts were shipped and the unit was up and running within a few days. The man I spoke with was knowledgable and efficiently fixed the problem. Have not had a bad experience with the unit. I use it with my RV, which requires a 30 amp power source. It runs everything just fine.
1329915
If generator has fuel pump. That could be the cause. If gravity fed, then there might be an obstruction in fuel line. Remove carburator fuel bowl to see if fuel is present
1160856
iconnected mine up and tried to figure the minimum speed I really did not have mine operable long enough to figure out a minimum speed the generator only worked for a couple of weeks then stopped generating!! this was some time ago but as i recall it took some pedaling effort to get the light bright enough to be usable.. certainly not a very low or relaxed pedaling effort.
1963949
I bought a BP5500 in 2011, Ran it a few times. It has 3 hours of total run time. Started it up today to test it out and the carburetor is leaking gas big time. They need a recall on this.
2283748
The smoke generator really stinks. You may have put too much in - turn it over and see if any oil drains out and try again.
409908
This is a very common problem with small generators. I have 4 UPS's and none will stay on line. The frequency on my generaror is too high (62-64) and I assume this is the problem as the voltage is fairly constant. One day when I have lots of energy I will attempt to adjust the throttle linkage as the frequency is directed linked to engine speed.
879994
I just start it once a month. Change oil every 6. It startes right up after a few pulls( to get the air out of the line)
206259
Michael I bought this generator in late April and it came with a bottle of the proper oil - though I don't remember the SAE rating. The generator is a 4 stroke (meaning you don't mix the oil and gas). I've used it on 2 camping trips and its great. This I the only generator I've owned but I am very impressed with its operation - always starts on the first pull - and quietness.
886036
I would tend to agree. I have to use starter fluid and carb cleaner each time I use the generator to get it running. It's almost brand new.
547202
When I received the generator it would not start. The seller told me that it was not their problem and Amazon never responded to my complaint. I hired a small engine repair guy that found it was wired incorrectly which he repaired and it has been running as needed since repaired. I would recommend you buy one though a local dealer so you can take it back if there is a problem.
1555013
I just got off the phone (04/01/13) with a rep from Factorydirect (800-629-3325) who stated to me the warranty was for 1 year, parts only. I would take the generator to a local repair shop who would then notify me or FactoryDirect of the parts needed and they would be sent. I can see a whole lot of wasted time in this, so-called, warranty. I'm looking elsewhere
1508542
Been there done that, the electric start didn't wirk. So I kick started it , I went 0-35 out of my garage into rear end of truck...there is no idle or shift so don't do what I did, u could end up dead. The company I bought from finally agreed to reimburse me, but not shipping.Amazon will get $ back to my account and giving me provincial credit for my shipping costs..this is an ongoing problem with this scooter and the Co. That sell it know it. Sorry I'm not buying another one
1102588
Thanks for the feedback...as it turns out, the switch on the back of the unit was set for gas instead of electric. Once I flipped the switch, it started cycling properly. I agree that the click can be annoying, but hey, if it gets the job done, I can live with it. Thanks again.