why won't they work. They are hooked up correctly and originally worked. Now, for some reason they do not. They are only three months old. NO sound is generated to the earphones
286729
You can call 1-888-883-3277, just don't trust them with your credit card number.
286730
They are junk is why. Ask for a refund or call your credit card company and file a complaint and get your money back.
473328
I had the same problem with these headphones, one of the pair would work and the other would not. I returned them and finally got two that worked. Unfortunately they won't allow you to return one and keep the other. Both will need to be returned.
175394
I've purchased two sets of these earphones w/same problem on both. I finally superglued the two remaining onto one pair. I've e-mailed Coby about this two times asking where to buy/get replacements and they never even replied :( Sadly both wirings ended up cutting out after less than two months of use. Yes, I got what I paid for.
147095
Mine stopped working the first time I used them. I know what you're thinking because I thought the same thing when I read all the reviews about the headphones: that guy is the exception. Hopefully they've changed, but a couple years ago these were crap.
1520060
If the battery is dead the NC won't work. Contact bose they will get you a new pair at a discounted price bc yours no longer work properly. It's gauranteed. Good luck :)
1582196
I gotta say that those earbuds are pretty good. I loved to sound quality ! The problem is: they are poorly built for the price... Mine stopped working in something around 6 months.
2126912
I've never had this problem. It may be something wrong with the 3.5mm jack, or it could be a problem with the input on the pc. Plug the earphones in other jacks and see if the problem persists. If not, it may be the pc that's the issue.
1612537
Did you check the sennheiser web site. I read how to do it somewhere but can't remember what I did. I did get them working.
267827
They probably need to be re charged. Mine still work fine. If it allFails try re- pairing ot to your device
772243
I use them with android tablets. There should be no reason an audio jack wouldn't work the same between the two devices. You can go direct to the Kidz Gear website and check in the FAQ's and see if that is an issue. I will be contacting them because by child stepped on the cord coming down the steps and pulled a wire out of where it connected to one of the earphones. Per their policy they are supposed to replace them - it's one of the reasons I bought them. We will see.
1433852
The trouble shooting guide in the product manual recommends the following for "no sound" -- "Check if the volume is at zero level" and "Check if earphone is inserted or not." If the earphones work in another device and the volume is not set at zero, then there might be something wrong with the device.
873679
Yes, they work fine. Are you not being heard? Or are you the one who can't hear? Might be your controller? Test them on another controller.if not, contact the seller they might be faulty. Thats bad luck...
1329584
mine have not worked since I got them. Neither Sony nor Amazon was ready to make good on the headphones. I do not recommend them at all..
1754914
Please make sure you open the battery cover and plug the cable into the battery. I bought three over 18 months ago, they worked straight out of the box and are still working.I purchase three more about 2 months ago and had to return them. I nevr could get them to work. First editon was GREAT and still going; they did an upgrade and new ones need work.
1971810
I agree with the other two posters, call the technical service and go over it with them. Since I have never bought a second set of headphones I'm not quit sure what the hookup procedure is. You could have defective headphones or there is a simple trick to make them work.Mike
424298
make sure you are not pulling the ear plugs from the plug too hard. If you have you may have broken them. That is how I knew my last one was no longer viable. I was too rough with them.
2235289
hi Jerad, I am not a old customer of this product, so give me a few more months to test the Skullcandy earbuds for an honest answer to your concerns of long lasting quality.Larry