I recently bought one of these tablets, but now it won't charge - could you advise please.
306649
Also, be aware that because of the micro USB design, it is easy to inadvertently think you have it plugged in. Check the orientation of the plug, this is even more likely if you have a case around the port.Also, although the charge holds admirably, the time it takes to charge is slow using the supplied cable....
306650
Check to see if there is a problem with the cable... if you have the dock try a different usb cable... if both a new cable and the dock fail and it will not charge with the usb cord separately then the unit is most likely broken and needs service by Sony
554834
I am sorry I can not help. The tablet I got lasted less than 90 days and I got mine in July 2013.I have nothing good to say about the product, yet maybe others might have had better luck.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
2277516
i had that problem which also led to a dead tablet. return it before your 30 days are up.
2023832
I would definitely contact the company, to find out what support number you could call with regards to the issues. I would not be happy if this had happened to any one of the tablets we gave to grandkids for chriistmas. Hopefully they will help you, either by replacing item or credit. Hope you have good results.
2256386
When the tablet is docked it will not charge due to the amount of power required but you should be able to charge them separately. If you see the amber light come on when plugged in it should be charging as long as their charging separately
1016437
What ive noticed and we have three in the house is these chargers arent very good.u have to be extremely gentle with them but with one in particular it does this.and if u unplug it, and then plug ut back in the tablet would charge.hope this helps.
538091
Sadly I have had the same issue and am replacing the tablet. Not a happy camper. The charging options on this tablet are awful, it's pretty much orphaned as a product -- I gave up.
656304
I am having the same problem. I cannot charge it and I'm so lost without it.
2108050
You need to get the right charger, if its not charging after a day it might be your tablet
1439193
A month old purchase from where?Please be specific as for if it is brand new out of the manufacturer's box or refurbished?You might be able to find your own answer here- otherwise I will be interested to assist you further for some other quirky acts Andriod tablets love to put on to show love for you.Also try to put on the charger in a firm position on both ends, then wait for some charging indicator and press/hold power button for 2 seconds+ might also spark up that guy for you.Best of Luck-!
1804326
You can go to www.kocaso.com/usa and see FAQ and maybe find your answer? Or if the Tablet is still under Warranty(1) Year from Kocaso,Get a RMA .See Customer Service for that.
2021096
Mine wouldn't charge either, and I read from many others that had the same problem. I returned mine and Amazon gave me a full refund, but unfortunately I was not able to reorder.
1231142
I would get on Amazon and contact the seller. In reading other replies I see this is has happened and the company took care of it. I have not had no problems with my charger or my tablet. Make sure the cord when charging is on a flat surface and not an angle. I am sure the company, as an Amazon vendor will take care of this.
1679445
I thought the charger was durable, looks unbreakable. I think contacting Coby may be best option. Also want to mention square trade it would replace your tablet if anything happens to it. Best luck! I'd be lost without my Coby
1575576
Try turning off the tablet and turn it back on. If you have tried that, might as well give AGPtek a call. Their technical support staff should be able to help you out. Best of luck.
783153
I am a bit confused. Can someone please explain the issue? Does the tablet stop charging for no apparent reason, or does the USB port get broken. Or do both issues seem to happen do different people. When I first heard of it, it sounded like the USB port was breaking, but then one respondent says he fixed the issue by letting the battery run down completely.