The door latch is loose, cannot tighten it. Suggestions?
271483
Is it the latch or the hinge? I made changes on the hinge by using a piece of 1/2 inch copper tubing the same length as the hinge and then cutting it on one side and straightening the sides out to make it the same shape as the plastic hinge. Then I drilled a hole to attach with a flat head screw. With the changes I have made, the cooler doors fit better than the way the factory made it. If it is the latch, I can't help you as I have not had a problem with it.
2108445
so you can't open the door from the inside or from the outside ? if that is the case then the cable that runs from the door handle to the latch mechanism at the rear of the door behind the actuator has been knocked loose from the lever .
267831
Have you properly twisted the two latch tabs (one on right, one on left)? This should allow your unit to open easily
2071383
Drill out the old lock and replace it with one from the hardware store. Cheap fix.
866577
You didn't do anything wrong. All passage door latches need to rotate 90 degrees to open them. You'll get used to it.
366223
If you can take the drawer out and have enough clearance to set the latch inside the frame, you could put the locking mechanism in the drawer and reinstall it. If you can't remove the drawer, these unfortunately might not be the solution you're looking for.
816081
I had this same issue and it was an issue with the door. You can have amazon send a replacement.
673392
Use a small screw driver to remove the plastic caps located at the sides of the hinge and tighten the nut that is covered by the caps with a wrench. That should do it.
1971683
Mine just arrived and the keys were absolutely locked inside the box. The latch rests up against a piece of sheet metal to hold it shut. I applied the universal solution to every situation: Force. Pulled it apart; the metal inside barely deflected; I bent it back. Still, how the heck could this happen?
1175821
Paste this website to your internet Explore http://www.zojirushi.com/user/scripts/user/product_list.php?model_id=15 [[and you will find your parts (Latch & Spring) in there]] Happy Repairing
1843610
Turn the locking handle 1 Turn at a time clockwise and latch it in tell it is snug, do not over tighten! If that wont work send it in, They will fix the problem....
392471
It is a trial and error process of tightening enough to hold the door up at the upper position but not too much so that the door stays down in the lowered position. Be very careful and fully secure in each 1/4 turn - it can slap you hard.
1542595
could be. remove it and see if the door will close. if it does you may not have assemble it correctly.
540707
My handle was completely broken. If you have to pull the handle a few times prior to opening, is it due to the door being locked? My back latch had to be unlocked several times prior to me finally getting it to open up. Then, shortly after, it stopped working and I had to replace it. Not sure if it's possible to do any kind of tightening on it. For me, this part was a pain to change, and if you're going to open it up and tighten it, might as well change it out. I didn't answer your question, because I don't know the answer, but I hope you can fix it. Good luck.
912222
Try twisting the lid on and off. Sometimes that can allow the latch on the bowl to release.
515825
Chance are there is a little pressure on door due to misalignment or loose hinges. Push in on door while positioning magnet, I am sure this will work. Once door open adjust hinges fully to tighten closing of door.
1478308
Tapping the rivet with a hammer on a hard flat surface should fix it. It is a friction lock so it won't stay tight forever. The douk douk does not flop around as much, however it is much harder to unlock as well.