How do I make a warranty claim? I bought 2 of these and they have only lasted 4 months or 200 hours. It claims 30,000 hours. Thanks!
294355
Just go here and contact PacLights http://www.paclights.com/pages/contact-us The good news is that they make the returns relatively hassle free (I've replaced mine twice while under warranty). The bad news is that you have to pay the shipping to return the bulb to them.
171504
You would have to contact the seller for Warranty info. However...These batteries aren't guaranteed for 'long'. Our history has been they last about 3 years. I feel we get our monies worth.
1511825
I honestly don't know if there was a warranty. I have had mine for almost a year and have had no problems. Sorry ,but that's about all I can tell you.
1186261
We bought an available at time of sale extended warranty from not sure of company. It was on Amazon though. As them.
1181196
Just got mine, so I couldn't say, but I will comment that the warranty becomes pro-rated after the first 2 years and doesn't cover the cost of shipping the cover back to them. Also, they have to agree that it's a manufacturing defect that caused the failure, so I'm suspicious it could be pretty difficult to make a claim and have it be worth paying for the shipping.
58936
you can't until the warranty runs out....I think its 90 days....don't quote me.
1261522
I haven't had to use the warranty yet. I believe you go through amazon and they will tell you how to replace it.
345740
Sorry I really never thought about a warranty for the little I paid for it. Things mostly fail the first hour or two and then you could send it back or Myers sells them just swap em out in the box and take back to the store. Both mine work great and the seller even thru in a traveling case so I can took it camping. Hope the little info I had helps you.
1832570
I believe that a warranty is available at purchase through amazon but they don't come with one. Most likely because these are refurbs. Hope that sets you straight.
1140579
I did not buy the warranty. It works fine, I have not had any problems with mine. Just take care of it and it should last a good while. I hope this helps
260404
I purchased two of them online back in February and I believe the warranty is one year from date of purchase. I just recently had an issue with one of them and they sent me a replacement at five months out from my purchase date. No hassles! Answered a few question for security reasons and they hooked me up with a new one and I got it within six days. The original does need to be returned.
644354
Bought mine new about 2 years ago. Warranty? Sorry I really don't remember. But I did call Graco before purchasing and spoke with their technical folks. They were very helpful in answering all of my questions. You should give them a shout. Mine still working like new, so never had a warranty issue.
1609167
It had a 30 day warranty. Stopped "talking" after 14 days, so I returned it for a full refund and purchased a second one. This one is working. There was no mention of a repair process and since I didn't have it more than the automatic return date, I don't know what became of the first one.
1691773
I have no idea about warranty. I would suggest emailing the manufacturer. Good luck!
1212532
I have no idea what the warranty is/ was. I expect it was a year or so. Our unit is still working perfectly, is very nicely designed, and several friends have indicated they'll likely be buying one as well. I would have no concern about the warranty.
853793
I think your best bet would be to contact the point of purchase. They should be able to help you with warranty questions.
1790157
Within the manufacture warranty... Call the number in the owners manual! For extended if you purchased it, call the number on the warranty plan amazon sent you in the e-mail.