Has anyone tried removing the warning tag wrapped around the cord? If so, did it leave sticky residue? I just bought a similar model and the tag is in the way and wants to retract inside with the cord.
298809
There is a way. Go to the drug store and buy a product called "Goo Gone". It will remove sticky residue from absolutely anything. The cord will feel oily after the residue is gone so just wash area with warm soapy water.
332144
Hey Bart, sorry to hear about the tragic end to your cord but there are two options. It sounds like it wasnt a warranty issue so you have two options. Contact the manufacturer who's info should be listed with the manual. But I would contact amazon because their customer service has always been outstanding when ever I've had to deal with them. See if they have any returns that may have had problems with the blanket but not the cord. Since its a return or "used" item you might be able to purchase it.
1546657
I have not had any problems with mine. I think I may have read a review which listed this problem. It would be nice if you could try a different cord. I hope you are able to exchange the item free of charge. Good luck.
2100178
It does sound like a flaw in the cord as I have not seen anything like that with mine. You should give the company a call
1930791
I use premium fuel. it helps. Don't pull too hard or you will be replacing the cord. I had to replace my cord when mine didn't start and I pulled the cord out of the unit. I have the same problem. I've complained to Earthquake but they didn't seem to care.
76475
mine is doing the same thing. I have replaced the pads and still doing it. I think because of the thin cords from the device to the pads they are just not strong enough and the interior wires break ...I figure it has been a year and I got many, many uses from it...so will buy a new one. Wish the cords from device to pad were not so cheesy!!
1596446
I still have the tag for this very purpose. It is a limited warrenty and you need proof of purchase. It is for defects of material and workmanship for one year from date of purchase. They will repair or replace at their option. Is specifically does not cover "unreasonable use, normal wear and tear" so bear that in mind. Contact customer service with POP at customerservice@groupiiico.com to obtain return authorization for your repair. You must pay for the return.
1782627
For me, the cord only fit in one way so I marked the top of it with a sharpie so I didn't have to flip it over a couple times. I'm in the US if that makes a difference
1127195
I have had a few problems going in and out I usually twist the cord snd manipulate back. Good luck hope this helps.
1986508
It's adhered via a sticky pad. So you would just pull it off and then use something like googone to removed any sticky residue. The sticky pad is a one use only deal and it's very strong!!
1852617
Make sure when the magnet attaches to the back that the cord doesn't weigh it down and pull it off. Try getting closer to the outlet and reaching behind with your hand to attach the magnet. Hope that helps.
1467510
I never had a problem with the cord at all. Mine worked for about 3.5 years and it died because I was dropping it constantly on hardwood floor cuz my counter space was limited. It took a beating, but worked great. I love it and I just ordered by second one today!
450528
I couldn't figure out how to remove the old cable, so I just removed the new one and stuck the old cable to the new screen. Just peel it off like a sticker. I have removed it a few times since then. It doesn't seem to be very picky.
313148
I put the male side of the cord though one of the holes that has the second small hole on each side and kind of "clipped" it there. If it wouldn't stay then I would hold that end of the cord there and just start winding it around. Hope that helps.
526101
There is a "stopper" on the cord which leaves about 12 inches of cord plus the plug exposed. In all honesty, I seldom retract the cord. I figured it would be a part that wears out quickly, so I just coil the cord.
1787013
The cord doesn't attach to anything inside the compartment and should be flexible, have you tried to yank it out with a needle nose plier or forceps? i don't think you can hurt it.
301984
I would try cleaning it by wiping it and even using a can of air on it to make sure nothing is stick inside. If that doesn't work, I would contact costumer service at Logitech and see what they say. If it's a common problem, they should be able to give you better advice on it.