The glass tea pot cracked and broke. How do I replace it?
283753
Call the accessories and parts number listed on the front of the instructions booklet, 1-800-738-0245.
283754
I suggest you order a new set. The whole set is $30. You could save the base, Chances are the base may break sooner or later, and you could have a extra one.
283755
I have no idea, but a reagular teapot of white ceramic would look good. Perhaps the Russell Hobbs people have spare parts.
283756
I suggest you use another tea pot instead of the glass tea pot. I picked my favorite teapot at Cost Plus and have been using it since day one.
283757
http://cart.russellhobbs.com/consumer-services/warranty.aspx?sid=RussellHobbsUS
1181091
Hi Donna I would say yes there would be a replacement for broken items including the cups. Although I use mine quite a bit have had no problems with anything breaking. Contact Amazon shop site and I am sure they will be able to help you. Thanks Dorothy
1325939
You sure can and I did. I think you actually can find it on Amazon...I can't remember if I got it there or at a large hardware store. It's a very standard glass top but be sure you get the right size..if you go into a hardware store measure the diameter of the glass top that you broke so you'll know--ditto for buying it on Amazon. The replacements are cheap and identical.
1902378
As far as I know there is nothing you can do to fix that other than to replace the part. You might find the occasional well-stocked hardware store that would have the part you are after but the better bet would be to contact Thermos directly at: 1-800-831-9242 or visit www.thermos.com. I have been handwashing mine - not sure if that absolutely needs to happen but so far there have been no issues doing it that way. Good luck!
1351291
Sorry that happened, and I wish I could help, they do not make that pot anymore, I called and emailed them to no avail. Do you have the booklet any more? Never mind, I just looked at mine, and it hasn't got any sort of answer to that, good luck, I have to throw mine out, it has no replaceable carafe!! What a waste.
711195
If what is broken is the glass, then you can deattach the broken glass to the frame and attach the lcd replacement to your current frame. In case the frame is broken you have to buy a separate one.
1189745
Try Discount Tommy if the webpage is still there, I got a replacement kettle from them a few years ago.
1038484
I too broke the top by putting ice in. Thin glass. Searched the net to not find replacement. Ended up upgrading system.
1248385
It sounds like it may have broken off. When I received my teapot it was already attached. You shouldn't have to attach anything.
501994
Yes, Mary, you can get a new one. (Mine broke, too, after just a few weeks of use when I accidently tapped it on the side of the sink while washing it. Maddening!)Go to the Zojirushi website (which I warn you is not user-friendly), so you may need to search around a bit. They call it a "Coffee Jug", SKU 8-ECA-P370. Price: $14.50, plus shipping. The link is http://www.zojirushi.com/user/scripts/user/product_list.php?model_id=33. If this link doesn't work, the website has customer service phone numbers. Hope this helps. Colleen Chase
1782648
If Amazon doesn't have replacement parts, try MrCoffee.com. You are probably going to have to buy the whole carafe - about $10. Sorry you had that problem.
1752487
Yes, Google it and hopefully you will find a place to get a replacement. We were lucky with our previous coffee maker, as a local hardware store ordered 2 for me before it was easy to get parts on the internet. Good luck, Im sure you will be able to find one.
1784908
Hi,Thank you for your kind message,Please note that if the outer glass is cracked, it will help to fix this,Should you require any further information, please feel free to contact us.Kind Regards
1851642
If the piece broke inside u can either take tweezers and try and pull piece out. Or just have a regular laptop shop take a look at it. All they have to do is open it and take piece out.
1715866
Push it down in the hole towards the top of the lid and then pull it out. To replace it, lay the new one it and slowly work it into the area between the top part of the lid and the middle area.
501992
Yes, Mary, you can get a new one. (Mine broke, too, after just a few weeks of use when I accidently tapped it on the side of the sink while washing it. Maddening!) Go to the Zojirushi website (which I warn you is not user-friendly), so you may need to search around a bit. They call it a "Coffee Jug", SKU 8-ECA-P370. Price: $14.50, plus shipping. The link is http://www.zojirushi.com/user/scripts/user/product_list.php?model_id=33. If this link doesn't work, the website has customer service phone numbers. Hope this helps. Colleen Chase
1752486
That is very sad that the glass pot broke. I have worried about the same thing happening each time I wash it as it seems so fragile. I wonder if you contacted Mr. Coffee directly if you could order a new replacement pot? I think that might be your best bet. Hope this helps!