Does Roccat have a warranty? I've read horror stories about not honoring warranty?
271034
I haven't had any issue of the sort and my friend who had to RMA his didn't have a problem during the procedure, either.
271035
Roccat has the cruddiest customer service. They never contacted me back when I asked about the Roccat Kone XTD mouse skipping and later issues when it became stuck - moving the cursor only diagonally across the screen. A lot of whistles and bells but the customer service is absent. After a year the mouse is junk -- it clicks automatically on items and pauses for no reason at all. Looking for a new gaming mouse ATM.
1379318
I believe they have something about warranty on their site. I really don't know for sure . . . I'm just a customer like you.
2053756
I think they have a 1 yr warranty. I love my computer and have had no problems with it. After I updated Windows (which took a full day because there were so many!) I sent it in to my IT guy and he put Windows shell on it to make navigation easier.
1971118
There is a 1 year manufacturers warranty and 100% satisfaction guarantee. So far mine is working just fine. Haven't found enough info myself on returned items to see how people are treated. Usually if you buy through Amazon, there isn't an issue. Also if you purchase with a credit card you sometimes have an additional automatic warranty. Just some thoughts.
1344248
No warranty that I know of. Just directions. Call Amazon if you have a problem as they may be able to help you.
411065
It's been awhile but I believe it has a 1 year warranty against normal factory defects, not for accidents, if you drop it for example. I can tell you the computer has worked fine without any issues.
672805
I never bothered to check the warrantee. Best to go to the sales site for the best information and ask the people who make it. I have had mine quite a while and am very happy with it. It took me quite a while to get used to it...did it in tiny increments because it is powerful. The first couple of times I felt like hands were in my head massaging my brain. An odd experience. I have not felt that in a long time since i have gotten used to the programs I use. I still have not expolored them all. but it works for my purposes.
775079
Honestly man, I have no clue. I bought this unit right from Lilliput, used it once, then got one for my birthday a week later. But I'm unsure about any warranty.
630250
given that I have both old and new versions of this mouse (yes the cosmetics differ very slightly, but operationally they seem to perform equally well - at least they have for me) they both come with warranties. of course in the highly unlikely event that it gets sent in for service you may receive a new or reconditioned mouse in return and I'm guessing you'll get whatever is on hand at Logitech, be it new or old style. It isn't like this is 20 year old "new-old-stock" - it s a current model.
1627029
Roccat only has Windows drivers and Linux drivers. There are currently no Mac drivers for it. I know that Razer has Mac drivers for many of their keyboards and mice.
2053832
You will get a warranty but good luck getting them to actually resolve your problem. We have been fighting with them for months to fix the well known issues with the cursor randomly selecting things or moving. see my review.
836070
I'm sure it had some kind of warranty but I didn't want to deal with it. Between returning and waiting for repair or new one. I orders a new one from petsafe and I am very happy with it let me know if you want the model number
856128
To my knowledge, when I purchased the last one on Amazon, I did not receive a warranty. Not sure though if I purchased from same vendor you are considering making a purchase from. Also, I do not remember whom I ordered it from, only that I did it through Amazon.
127653
I have not had to inquire about warranty, my son has used this every day since August and it seems durable...he loves it. However, any item I have purchased on amazon thus far, I have had no problem returning except one recently they charged me a 20 percent restock fee, which was ridiculous.
1314126
I'm sure that is why there is no warranty. I bought one because my neighbor recommended it. I should have investigated it before I bought one, because it seemed too good to be true. I won't make that mistake again.
599552
I have sent TRC a request for the warranty and support information. I didn't get anything in the mailing package. Thanks for the request. It exposed me that I didn't have any info. When/If they respond I'll post it. It's a great tool for safety, security and a piece of mind. Sorry that's all I can do for know.
2126878
I don't offer a warranty because I bought one for myself to use for my nursing foot care a few months back. I do not recall what kind of warranty they offer.. I do know however, if this dies on me, I will be getting a professional one because my client base has grown. I will be ordering from a medical supply outfit..