Has anyone else had a problem with it smelling like dust? We use the Hepa bags, change often, but it still smells when we use it. What to do about it?
282419
I do not have that problem and I've had my vacuum for 8-9 months. (I use the generic Oreck bags for all XL uprights from Amazon.)
282420
I got the Oreck Crystal Aroma and put a couple of tablespoons in the inner bag as needed to hold dust and pet odors at bay. The product smells like lemon or citrus to me and I don't have to use much. You can sprinkle it on your carpet if you choose and it will help reduce static and not stick in the carpet like those gross carpet powders. I've also placed a dryer sheet in the zippered bag and I wipe down the part where the bag goes as part of the basic maintenance and that helps, too.
282421
I have the same problem and use the heap bags too. Older models of Oreck had a little pouch in the inside that you could put a scented disc in which I loved but I don't think the newer ones have that.
425963
No, I agree with other answer.. discoloration is normal. instead of cleaning hepa filter (light vacuum) every 3 months as recommended do it monthly or at least every other month. If I were you, I would put in new filter now and do monthly cleaning to see if that makes a difference..
505008
No, it has a synthetic fiber pad that sits underneath the bag chamber and that's it, if you want hepa filtering, look for a vacuum that states it clearly in the description, also I found the bags do not seal adequately and as such a lot of dust goes past the bag opening and gets sort of trapped in the synthetic mesh pad I described earlier.
236884
Hi Jo,I don't know because out unit does't have those smell.Is it brand new? Maybe that's one of the reasons. Let it work for a while and see how it's gonna happen. If it doesn't change at all, you should send it back soon! Hope this help!
1620536
Mine didn't smell like any of the odors you mentioned when I got it. It still doesn't smell like that today, after 1 year of use. I occasionally air it out - without dirty clothes in it. The only issue I've ever had to deal with was I put damp towels in it and forgot. So the bottom got moldy. I just sprayed the moldy part with hot water, scrubbed it with a tiny squirt of laundry soap, wiped it down and let it dry. It's good as new. I don't know why yours has that smell.
12625
I can not find where there are people complaining about this to find a solution. Are you using the recommended sanitizer? I would change the batteries and make sure the bag is installed correctly. I wish I could offer a solution but I can't find where anyone is having the same issue.
1831200
Hi Walt, I don't know! do you have the filter in place? You are sure it's smoke and not dust? does it smell like rubber burning? Please check the rubber belt and make sure it's not twisted or jammed. Does the smoke have an order, is it like electrical burning or rubber?
950499
I noticed the bag we recently purchased had a bad odor. I thought it smelled like dirt.
559933
I ended up returning my order for a different reason but remember reading that one customer did have a problem with a strong odor. There wasn't any problem with an odor with the one we received, or apparently for others since they aren't mentioning it. Maybe return yours and try again with another? That's the great thing (one of them) about Amazon!
823101
No not yet but then again we don't use it that much. If I was you I would request a replacement unit from the seller or your money back. That smell in most cases is probably toxic and you need to let the seller no that,and if they don't comply I would get AMAZON INVOLVED.
2140686
The prefilter gets pretty dusty - in a pinch you can vacuum it, but it generally needs to be swapped out about 3 or 4 times a year. I've replaced the HEPA filter after about 2 yrs .
1648712
Great Question :) We actually get asked this question a lot. So how often a filter needs changed really is how much use it gets. It would depend on the type of dirt you are vacuuming and how dirty your home is. The nice thing about a high end BAGGED vacuum like the Prolux is that the HEPA filters last a lot longer than normal vacuums. This is because it uses a HEPA bag and so very little dirt actually gets to the HEPA filter. So if it was my I would probably visible inspect the HEPA filter every 6 months or so. You can prolong the life of a HEPA filter by blowing it out with like a air compressor. I imagine you would need to change the HEPA filter every 1 to 2 years on average. I hope that helps :) Thanks Dustin Great-Vacs (Seller)
1348363
i bought mine in january 2013. my air filter has the digital display. if that is the one you have it will show you an indicator on the display that says "hepa filter reset". mine came up after 6 months of 24/7 use. i replaced my filter at that point. prior to that, i would vacuum the whole unit and the charcoal side of the filter every two weeks. i hope this helped. =)
2224578
You might want to consider returning it and getting another one if the smell persists. Ive had mine for almost a year and have never had any issues with oders of any kind. Im thinking something with yours isnt quiet right.. maybe. I like mine so much if it ever quits I'll prob get another one. Dont know if this helps you any but good luck.
1517734
Check the pull out filter underneath the bag. It did it to me also! Hope it helps.
2223329
It does a pretty good job. We change the charcoal filter every 3 months and the HEPA once in the the year we've had it, and they are always really full of dust. When I dust the furniture it is very light compared to how it used to be prior to having the purifier.
446404
I recently washed the post filter and the samething happened. The suggestion regarding blowing out the filter with an air compressor worked perfectly. Its been a month now and the filter stays in place. I believe the washing of the filter (even when the directions are followed) caused the dust/dirt to harden over the pores so the positive pressure just blows out the filter. If you don't have a air compressor, try those computer dust cleaner or wash the filter more aggressively than what the dyson instructions suggest.