Hi...mine couldn't be turned on all of a sudden. What went wrong?
289953
Hi Julia, just seek help from the agent and they will help you..any issue on the sterilizer??
289954
it could be anything, defective item, electrical problems, ect. I suggest you contact Amazon for an exchange. Mine is working perfectly till this day, we bought it about 5 months ago. I haven't ran into any problems..
864213
Have you turned it off and let it for 20 minutes and turned it back on to reset it? If that doesn't work, please check your owners manual and call them . You may have a defective unit.
27640
I had to problem with mine. Silly question, but did you turn the middle switch on?
427373
I am having the same problem, even brought a new battery and it still does not come on. Warranty is up, so what can I do.
1684391
I'd just back up in the "Menu Tree" and try again. If that didn't work I'd Power cycle the unit to reboot it and start over. Good luck.
321024
Well To be honest mine was not working right when received.. SO I CANT HELP ...SORRY
1138728
I ran into a similar issue but fixed it by plugging it in and holding down the power button until it turned on. You might try holding it for 15 seconds or so.
790440
Hmmmm..it will only turn on when it is dark..you might need new battiers or maybe u got a lemon :( I luv mine, they work perfectly:)
2160146
I haven't had a problem with mine at all. I would probably do what another person suggested. Unplug it for awhile, and then try it again. Sorry I can't be more help.
62991
It should turn right on as mine did. Mine works great. Yours may be defective maybe? :-/ good luck!!!
1004645
My unit did appear to stop functioning at one point. I just fully unplugged for a few days and re-plug in and all was good. Maybe try unplugging for a few hours. I just forgot about it after unplugging.
956588
This hasn't happened to me, maybe your power or negative source came loose. Check those connections .
540722
Sounds like you got a bad battery. Mine goes on for about 2 hours. 20 minutes is unacceptable. As for a new one
117078
Did you push the reset button on the power plug? I think that has to be done. My LED lights came on when the unit started. However, since it is in my bedroom, I had to turn it off for sleep purposes. The LED lights are not on if the power is not on, I think.
1378894
I bought mine used and had to return it because it wouldn't turn on either :/
879746
When you plug something into it and it does not work try resetting it. If that does not work try replacing it.
407082
I am also seeing this issue. The thing is, mine used to work correctly. Does anyone know of how to do a hard reset or something of the kind.