The stainless steel filter does not turn to remove it. I'm afraid if I force it that I'll break it. Suggestions?
274025
Not possible !! Are you Jewish ? It Is not good for me too . It is not kosher
274026
It's not supposed to come off. I use mine to sift powdered sugar, and cake flour. After I'm done I rinse it and place it in the dish holder to drain. Be careful that you don't damage it by disassembling it.
274027
It comes off, just turn it a bit more. I have 2 of them because I back allot at home and this is a great sifter. I did notice that my first one doesnt sift as well after about 8 months of usage.
274028
Well Patti I am a little confused by your question, the sifter uses vibration to sift flour. It doesn't do so well with confectioners sugar. There really is no moving parts to remove. What, if I may ask are you trying to sift?
274029
The nut under the filter can be loosened with a pair if pliers, then use fingers. Why do you want to take the filter off?. I use mine only for flour & a good shake after use seems to keep it clean. I have a Tupperware hand sifter for cocoa which has a bottom & top so no need to wet that either. Alison F 4/11.14
590840
I haven't had that issue - I can usually twist it out with my fingers and place the new filter in in no time. Maybe the filter housing (the thing that the filter sits in) needs to be changed or is defective.
832636
Have you rechecked the "in" & "out" ports, or is there a packing plug? I'd remove the filter again, and blow thru the ports to see if that is where the ressistance is- ie: the filter or the Moeller top assembly. Let me know, Jim
231907
Hold the filter with a dish cloth and push in and turn towards you. It should release. Once released from the unit you an pull the propeller out of the filter.
386605
Good news I tried something I took mine and rinsed it a few times under warm water then washed the whole thing in warm soapy water now it's nice and clean and good to go, it's all dry now so washing didn't ruin it. I couldn't get the filter out of mine either my friend has one same thing
1094945
Actually, that is what I thought, too. But, it seems the screw was STUCK inside the first filter I had, and I had to basically destroy the original filter to remove it. It fits perfectly into this filter and comes out easily for future replacements.
938624
Yes I had a similar issue when I changed the filter. Call the sevice and they will help you.
1939372
What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available." What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use... » Read More What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available." « Show Less
2017194
Assuming it's the same model, it's kind of tricky to visualize which way to turn the filter to remove it. It should have come with a weird, hoop wrench which you slide up the filter casing and then rotate to the left (lefty loosy). You can only really get enough torque if it's mounted in its bracket. Be sure to turn off the intake valve or the water main first and open up the filter spigot, in case this additional pressure seals the filter casing tighter. Hope the helps!
1631078
If the water is not flowing down into the pitcher, the filter is clogged. If you mean that the filter is stuck to the top, you must turn the filter to remove it. You cannot pull the filter out. You must twist it out. If it is hard to twist it because it is wet, take a dry cloth and hold onto the blue filter and twist it out.
1678239
I don't know if this helps, but , did you put the filter cup in properly? The only way I know for it to get stuck is if the handle of the filter cup and the orientation of the cup is wrong....I'm afraid that the only way to get it out is to pull until something gives.......wish I could help more
97505
Remove the filler tank and locate the filter at the bottom of the rubber tube. You should be able to easily pull it off. It not, just take some scissors and clip it off as close to the filter as possible. Hope this helps you. Mine is still working fine and does what it is supposed to do.
1635284
I wish I had better news for you Raine. I had such a difficult time changing this last time, that I broke it and had to call a plumber. Even the plumber railed about the poor quality of this system. I am going to replace the whole system and get a different filtration system. Both times I've tried changing these filters I needed help and it kind of defeats the purpose if you aren't able to change the filter. I think that PUR has a model with an easier change filter. Good luck!
543811
Mine *DOES* come off. There should be a cylinder-like section sticking up out of the mesh part an inch or two? Push that to the side. It'll pop off; it and the filter/mesh screen are all one part. Then give it a good scrubbing with a toothbrush and pop in the dishwasher.I'm on my second Tea Maker; the first one lasted me nearly three years.
1206742
You hold the rod above the filter securely, then turn filter counter clockwise. ( viewing it from bottom) it should thread out.
1473935
I tried turning it both ways and still couldn't get the original filter out.
1250548
No, no problems whatsoever. Maybe you should reinforce it with a little bit of scotch tape around the part inserted into the filter base.