Unable to get the software to to load and work. Any help would be appreciated.
290662
same happened to me, I just got tired and threw it out. I thought the disk was empty, but it is some kind of software for windows 95.. the whole thing is junk
290663
I did not have problem. Loaded disk and device worked well when connected. May have to turn off firewall on security.
290664
Try to do it on a windows 7 or any other lower version. Because doesn't run properly on windows 8. Also find the right version of bytes on the installation folder.
290665
The only thing I can think of is check if it's supposed to work with your operating system. Mine loaded and worked like a breeze on Vista.
1079898
Glad that I could help but sorry that it will not work. Good luck on finding a solution.
317232
I could not get this to work with the software. Returned it and not sure if the money was refunded. I need them to check on this.
1786363
I got this same message upon setup. Never got to download anything. Sent it back. If it had these issues right out of the box it was faulty and not worth my time. Sorry.
2034395
I do not know. I have not tried installing newer or newest software, but it would be great as this sucks. Thanks.
1368758
I could never get it to work, and I returned it. The software was the problem. I called the company but they never returned my call or emails, so I got a refund. Good luck. Wild Bill
592509
Well, it does not seem so easy for me. It keeps looking for some .dll file and can't find it and won't download. I went I-Go and got the drivers, along with a Word file from BB on a very convoluted way of installing the drivers, which doesn't seem to work either. Obviously, I am quite frustrated. Your help or anyone's help is appreciated.
1308043
uninstall then reinstall. Also may want to look for updated drivers. Good Luck
1649793
That's exactly what I had. Nopes. It should work flawlessly. May be your download was corrupt. Did you proceed as was mentioned in the link?
323259
Had the same problem....even my resident geek couldn't get it to work...Good Luck
158670
Yes,, I downloaded the trial then bought the software on amazon and when the CD arrived entered the product key / serial number from the CD and it all worked fine. Hope that helps
2147341
Try using the software that's on the CD that came with the device, I ran into the same problem when I downloaded the software from the website instead of using the CD first.
1606309
I had the same issue with mine as well. It honestly took me about 5 retrys to finally get it to work. Just keep trying man.. Their download is broken..sorry to say
109691
You need to run the software as the system administrator. Right click on the software and then select "Run as System Administrator." This should fix the issue.
104317
Uninstall the software, reboot and try re-installing the software again. Make sure no other program is running, including some anti-virus apps. Sometimes this works.
2227531
If you're having difficulties locating the Native software, consider trying IR2Command (I know it works), or Girder (I've only heard it works).
1906410
I am experiencing the exact same problem! I've been trying to figure it out but no luck yet!