At the end of brewing the filter holder swings open and the latch stops functioning? Why?
279085
When I first started using the Coffee Maker it did this from time to time. Now when I close it I press on the middle and the end to get a secure snap in place.
279086
It is obviously not supposed to pop open on its own, but I suspect it had something to do with the latch and heat. Depending on what part of the brew cycle it opened (sometimes during and sometimes after brewing), I would have coffee grounds and/or water spilling out. We tried different amounts of water: 14 cups, 10, 8, etc. It didn't open at the same point each time, but always popped open. I purchased it at Bed, Bath and Beyond and they gave me no hassle when I returned it. I hope this helps.
279087
That never happened to mine. Think that must be a problem. Call customer service at KitchenAid.
1068250
That's weird! Mine broke like that too. I just ended up throwing mine away cause I couldn't get it fixed. It evidently is a defect that Cuisinart needs to correct!!
1678239
I don't know if this helps, but , did you put the filter cup in properly? The only way I know for it to get stuck is if the handle of the filter cup and the orientation of the cup is wrong....I'm afraid that the only way to get it out is to pull until something gives.......wish I could help more
978537
Thanks! It probably is a design flaw, then.I've attempted to contact Krups and just received a generic reply to ship it to a service center. Too much of a hassle to do that or try to return it for another (not even sure where my receipt is at this point).It's more of a nuisance, not knowing that the thing is almost empty--especially when entertaining guests! Otherwise, it's great! Guess we'll just have to be sure to have a spare keg on hand at all times :)
914729
I have no problem with this. The arm that pivots over the coffee basket puts some pressure on the basket and the top cover snaps shut and holds the basket in its most downward position. This creates interference with the coffee pot and the valve on the bottom of the basket, permitting the valve to be in the open position position and letting the coffee flow. When the pot is removed, the valve closes and shuts off the flow. Take the empty basket, fill it partway with water and manually operate the valve on the bottom of the basket and note if it operating properly or perhaps it is broken.
13614
I had the same problem with my brewer - the menu cycled incessantly, and you had to press the button at exactly the right point in the cycling to get it to brew. It was under warranty. I called customer service and they sent a brand new one in 3 days. All they ask is that you send a part from the old machine that disables it. It took me about 5 minutes to make the call and get this matter resolved. Their customer service dept is excellent
2184150
My top, the end with the little funnel, comes off as an assembly with a quarter turn to the left (lefty loosey - righthy tighty). As Lionel says, the assembly is glued, although my funnel slips off (not glued). There is a rubber seal that may be the reason yours is sticking so tightly because I've had a similar problem with whole house water filter that wouldn't unscrew due to a tight rubber seal.
1501253
I had a similar issue with mine. I noticed that the cradle above the grinding element was not locking into place. There was a dense layer of packed, finely ground coffee that seemed to be inhibiting the cradle from locking. Once I cleaned that out (with a somewhat sharp wooden chopstick), the grinder started working.
267831
Have you properly twisted the two latch tabs (one on right, one on left)? This should allow your unit to open easily
1250301
try putting a little faucet grease on the "o" ring and then push up and turn the cartridge to the right into it's locking position. I do this always it helps when removing the filter to replace it
2025075
Same thing happened to me with the filter collapsing--I plan to check status of filter every so often and apply glue if needed. I believe the glue dries out prematurely.
2236911
I've had that happen also. Sometimes the grind of the coffee isn't fine enough. Sometimes I don't have the filter holder screwed in tight enough. I also make sure the printed side of the filter is facing up as per the directions. Sometimes the evil morning coffee gnome is at work!!! Good luck!
1020438
The only thing I can think of is that you my be using too much coffee or the holes in the bottom of the filter might be some how obstructed or not properly made at the factory. There is a good instructional video on you tube that I recommend watching. http://www.youtube.com/watch?v=_DwPGkq8SFE There might me something helpful to you in the video. This is how I learned to do it.
2157710
Bob, Sounds like you got a brewer that has a defect in the manufacturing by Keurig. As we have tested this unit in every brewer and it works and closes every time. Reach out to us by clicking on the contact seller button for Ekobrands LLC and we will get you taken care of.
2156352
You need to have the brew basket pushed to the left and locked in the open position. If it is closed, and you cannot see the open filter basked with the filter in it, then it will not grind and assumes that you have pre-ground coffee in it.
1630443
I've had this happen on occasion. If some grounds get stuck in the lid opening, it blocks the coffee from entering. Just a bit of debris can make the little moving flap stick in the closed position. Rinse out the lid under running water and shake it to make sure you can hear the flap move. As I've noted before, this coffeemaker can be very temperamental because it has a number of little parts that, if even slightly blocked, can mess up the whole operation.
830587
If it's grinding then it may have sucked in some sand/gravel, lift the top while running the filter by pulling on the flow adjustment tab, a piece of sand or gravel may come out, then gently set the lid attachment back into place. this may resolve the issue. If that doesn't help try rinsing the filter out and make sure the little impeller rotor isn't bent or broken.