I just received mine in the mail yesterday and I can't get the pen to work...Any suggestions?
288755
I've had mine for almost a year and it works fine. But I didn't realize it needed batteries till I got it. Not sure if this helps at all, but I hope it starts working.
288756
Not only did my pen not work, it does not work on my i-mac even though it claims it does, by the time the company called me back 3 months after I got the tablet, and first started calling them my 30 days was up and they would do nothing to help me. Good Luck
714780
I've had mine for a few months - it works like my pen on my Wacom tablet - no clicking sounds. Contact Wacom directly
2190193
The light turning off indicates that the pen is fully charged. If you are unable to get the pen to work even when it's fully charged, then please write to service@huiontablet.com and ask for a replacement.Hope this helps.
555715
I do not always check my email and if there is someone else who has already answered disregard this response. If it is the pen I would only assume a new one needs to be purchased because attempting to fiddle with it can be frustrating. But is it only the mouse function? Because if it is both the mouse and drawing function I would just buy another one but then again it could even be the pad.
1927869
I tested mine and it is smooth and snug from fully extended to retracted. Sounds like you might be missing the 0-ring on the body of the pen. Get a new one...
1507566
Try the following: 1. Press slightly on the cartridge to get the ink going 2. Put the lid back on and shake the pen down quite strongly (as if you were going to hit something down with it) again to get the ink going in the pen.
73417
If it doesn't work, send it back. The pen works fine with my Note Pro 12.2 without any need to setup or changing settings. Functions exactly like the little S-Pen that comes with the device in every way. Are you using CM12.1? If so, you may need to download an app such as SPen Command to enable full functionality.
1928011
Make sure you are connecting it through the downloaded app. The app will have a setting to enable the pen somewhere in the menu.
73418
Not much to go wrong... There are some options on the Samsung to enable/disable the pen. There's a small pen that came with the tablet. Does *it* work? If so the new one isn't right. If the built in pen doesn't work, maybe it's a setting.
1673870
Wacom has a list of compatible devices, my Asus vivotab8 (win8.1) is in the list, but the pen doesn't works.Probably it was damaged or the compatibility list is wrong. I should recommend you to check in store before you bought
1448480
As far as I know, the cartridges are no longer beeing made so with luck, ebay might be the place. I use the charge pump on the pen. At times it might get messy, but I allways have a full pen. Hope it helped.
241650
What I did was: Hey dude can you try to get this pen to work? *Usually they be like Sure and press the push down button. If your good enough you can get a teacher to fall for it, I got my chemistry teacher to fall for it, good luck.
2094974
I had the same problem. I tried everything including buying a new pen. LG customer service was of no use. I think it is an intrinsic problem with the TV. That is why they sold for such a discount. The pen touch never worked.
1037047
Same issues. Some vendors seem to sell counterfeit Wacom pen. It's my second and it's worst then the first one. Ended up buying locally from Best Buy and that's the real thing.
2117457
Please let me know which hot foil pen you are using and I will try using our foil. It may take some time to purchase the same pen you are using. Regards, Victor
2177952
My pen has never had an problems. I did have a problem with another one and called the 800 number on their website. They were very helpful and we fixed it. It's been a while and I don't really remember the issue. Good luck!
2204867
NO! (I hit the wrong button on my previous answer. If you are not getting good flow, there is another problem. The tines of the nib may be spread incorrectly, the pen may need cleaning, you may be using an ink with inadequate lubricants (ref to as "dry"). Start by soaking the front section in warm water for an hour, rinse and & try again. If that doesn't work, add a tbsp of clear ammonia and soak again. Also look at the nib. if the tines spread rather than narrow as they proceed to the point, see this vid. If they touch tightly at the tip, also watch it. https://www.youtube.com/watch?v=r_bNRrPk5MY. Start around minute 5.