We receive toy as hand me down from neighbor, changed batteries, plugged in to TV. Lights , video and sound work. Cant get keyboard to work, HELP?
282121
Did you ever figure out how to get it to work? I am having the same problem
282122
You replaced the batteries in the keyboard too?? I know, stupid question... lol. I know I sometimes have to blow into the bottom hole of the mouse, but the rest of they keyboard always worked...
1654830
I think I may have a similar issue. I connected my TV, and I have no picture, no sound, or anything at all. The right light on the button right comes on and off when I hit the power button, but that's it. Can't get the menu or anything to work.
1172387
Hi, are you sure you've connected the keyboard ? and if so, please contact us via email and let us know your order ID, then we will send you a new one.Thanks .
1430076
The tv remote part works with virtually any IR remote capable device as it has learning function. The keyboard will probably not work though.
947012
We had the same issue. We purchsed the adapter. We never were able to get the keyboard to work. I thought that the keyboard was faulty, so I purchased another. Same problem.
1992396
Chances are, it's most likely your power cord/adapter. I work at a Radio Shack and we sell that same lighted keyboard. You can check it by taking the keyboard into a Radio Shack, and they'll be able to look at the power adapter, test it, and recommend a replacement which is part of their store stock. Average price of a power adapter like that should be anywhere from 15 to 30 bucks. :-)
873739
U should contact Logitech for tech support, but you have to turn on BlueTooth on your device. The directions with the keyboard are pretty complete.
1133971
I guess the first question is do you have both plugs for the kb in. If so try plugging them into known working usb ports
1469197
Dear Keithmj, Kindly please be advised, the keyboard is not lighted. Thanks.Any other questions please feel free to contact us at support@ianker.com. We will do our best to assist you in a timely manner.-AnkerDirect1-800-988-7973support@ianker.comMon-Fri 9am to 5pm(pst)
744983
Although my keyboard worked perfect from the start,sounds like yours is defective. I would return it if i were you. Sorry you had a bad experience.
2035154
Mine works fine and the keys havent come lose. Check nearby devices that interfere? Check keyboard battery? Exchange/return it?
1271456
they should send you a cd that will download the software. all you need is a aa battery to put in the keyboard.and that should be it.
473500
Hellow Jacqueline, try replacing the batteries, if that fails. Send the remote back to Amazon. GoodLuck Allen M
1167008
I have had the same issue and at other times, the screen and mouse are fine but the keyboard doesn't work. I'm not sure of any solutions. I'm at a loss with my own.
1463255
1.- Plugit into the USB port. 2.- On Settings, configure the input device and lang. NOTE: If it dosn't work verify if the keyboard's cable is damaged or not.
1232744
Please try to recharge the keyboard with the USB cable in the package. If there is till problem. please kindly contact us via email. Thanks
1412958
Yes, I had the same issue, as well as some keys not working at all. I think this is a lousy keyboard despite all the great reviews. As writer for more years to remember, I know a crappy keyboard when I use one.