I own this unit but unfortunately mislocated my remote control. Does anybody know how to obtain a replacement? Or, is there an Iphone app for it?
287587
I would contact Atlantic Technologies customer service. I'm sure they sell replacements. Not sure about iPhone apps.
360404
I don't know, I did not find a remote control with it. If you look at the back where you can hook up an android phone for music, thats what was broken on it, whe I went to unplug it they bot came off
1266050
I'm sorry I use my daily and need my one remote they should've sent one with your purchase! I'd contact the company! Sorry I can't be more of assistance but I am not the seller I was only a buyer for myself and my mother!
1565816
There is a remote control app via iPad, but there is no remote control device other than that available to control it. As far as I'm aware, it did not come with a remote.
882179
If you have an iphone/ipod or android operating system, there is a free logitech app for squeezebox radios available. There is no comparison to the functionality over the original remote - it's just that much better. Have no idea what the universal remote options are but you can't beat free.
1496951
I emailed orders@aetetek.net when i needed to order a new remote. They were helpful. You can ask them if there is a way to reset.
1303027
I can´t select options such as bluetooth or any other because my remote control is damaged. What can i do?
251976
I believe any iPhone (with cell or not) and any iPod with the dock connector can work as a remote. You have a good idea to repurpose them.
32884
My remote control stop working, I changed the battery but fail. HK support page don't offers replacements. I will appreciate any help??
376218
Well, you can download apps for a iPhone (late version, I don't recall whether it's 4 or 5) so as to use it as a remote. My old iPhone didn't qualify for the app, alas.
560202
contact the manufacturer or some websites sell replaceable remotes for machines. Try putting the product number up one of those websites.
473501
I bought a refurbished unit and the remote worked fine. I think I would return it if it's not functional.
1357894
There are tiny dipswitches inside the remote that you can use to change which device each side of the remote controls..... unfortunately there are no instructions for how to do so. A major problem they should fix!
1270796
Christine: It took me months to figure this out and I am sorry to tell you that I gave up. I downloaded the remote on my iPad and it works perfectly OK. I had email "conversations" for months with a support person who was very patient and tried to figure this out. Then my brother in-law came to visit and he told me that I had to make sure EVERY TIME that the Bluetooth in Settings on iphone shows connected (same on iPad). It still did not work on the phone but worked fine on iPad. Now, after a few months, I can say Aleluya, it works just by going to the app and touching the power button to turn the device on. Good luck. Hope this helped. Eva Christine: It took me months to figure this out and I am sorry to tell you that I gave up. I downloaded the remote on my iPad and it works perfectly OK. I had email "conversations" for months with a support person who was very patient and tried to figure this out. Then my brother in-law came to visit and he told me that I had to make sure EVERY TIME that the Bluetooth in Settings on iphone shows connected (same on iPad). It still did not work on the phone but worked fine on iPad. Now, after a few months, I can say Aleluya, it works just by going to the app and touching the power... » Read More Christine: It took me months to figure this out and I am sorry to tell you that I gave up. I downloaded the remote on my iPad and it works perfectly OK. I had email "conversations" for months with a support person who was very patient and tried to figure this out. Then my brother in-law came to visit and he told me that I had to make sure EVERY TIME that the Bluetooth in Settings on iphone shows connected (same on iPad). It still did not work on the phone but worked fine on iPad. Now, after a few months, I can say Aleluya, it works just by going to the app and touching the power button to turn the device on. Good luck. Hope this helped. Eva « Show Less
2026345
We had the same problem. Our remote was junk and fell apart. Tview wanted $90 to replace the remote. I haven't been able to get a universal remote to work with it either.
2136749
Mine worked fine, but it sounds like you have a defect remote. I would suggest contacting the vendor. They will probably just send you a new one.
860786
Hello, my dear friend, please do not be worried, have you pulled out the plastic chip from the battery of the remote controller? Would you please tell us your order ID? We will try our best to resolve the problem for you. Best regards, lemonbest