is this product kept on ice or refrigerated while stored prior to shipping to customer?
288764
We fallow the manufacturers instructions on how the products should be handled.Thanks
767537
Yes, it is recommended that you keep it refrigerated. Maybe you can travel with it on ice.
1945582
Hi Wanda,We are happy to explain. Our shipping methods are consistent with other supplement companies in that we do not refrigerate this product during shipment. The seal on the inside of the cap keeps the product from oxidizing, causing spoilage. One thing to keep in mind is that you would want to refrigerate the product after opening it. We hope this helps. Have a great day!Rubi G.
1280343
Refrigeration is only needed after opening this product to maintain its high potency. However, this product is not shipped refrigerated. Thank You, Customer Service
1031644
Hello John! As with most other supplement companies, we do not ship products with a cold/ice pack. Manufacturers are aware that products are not going to be refrigerated 100% of the time during transit, therefore the amount of organisms exceeds the product label claim to ensure that by the time the product gets to you, it will still contain the amount indicated on the label. We hope this information is helpful! Jessi V.
1227827
It does not arrive cold, but I store mine in the freezer to keep the potency.
8811
It says right on the bottle, Do not store product under refrigeration. Salt crystals may form in cold conditions. The exp. date on the bottles I got were for about a year from when I bought it. Mine will expire in June 2014.
1824120
the product is not ship ice pack by can be done additional cost as long as the product the Sealed it does not require the ship cold the potency will remain as long as it isn't open
1134624
I presume it is refrigerated prior to shipping as it is recommended to refrigerate upon receiving to keep it fresh. Each bottle came packaged in small bubble pop envelopes but not in cold packs. I don't think it is critical for short term but over longer periods. I ordered about a half dozen of them at once and refrigerated what wasn't being used.
84046
It's in brown paper in a box which is fine in the winter. It doesn't have to be refrigerated, it's just a good idea. This company guarantees the bacteria are alive by the exp. on the bottle, not the day it leaves manufacture.
1227828
It should be kept refrigerated. It's kept that way in stores, and most mail order retailers ship it cold. I would not order in summer, because they didn't cold package it.
1971240
Hi MatthewThat is confusing about refrigeration. It should be kept in refrigeration while in inventory and especially after opening should be kept in refrigerator at all times. The short time during shipping and not be under refrigeration does not harm the product. There have been many tests on this subject by many companies and especially Renew Life well documented. I have been shipping these products for 20 years and we have never shipped with any type of refrigeration and there have not been any problems with products.Bobby House of Nutrition
353506
Hello Christina, We do not refrigerate this product during shipment. The products are kept in a temperature-controlled environment at our facility right up until the time they're shipped to customers. While extended exposure to high temperatures could have an effect, the shipping time is not long enough to have a significant impact on the quality of the products.
386419
Dear Denise,Yes this is stored in a refridgerated space. We ship these types of items priority mail and with an ice pack. Lisa C Nutritional institute
387395
Hello, we do not refrigerate our products upon shipping. Please be assured we have done testing to ensure the ship item is not long enough to damage the quality or potency of the product.
1857354
No, it does not. And it does not need to be refrigerated after you receive it. If you were to buy it in a store, it would be on a shelf in an aisle that is refrigerated. It does need to be prepared in a cool drink though.
1752539
Hello Valued Customer, We do not ship any of our product cold-packed or refrigerated. You can be assured the ship time is not long enough to require any kind of temperature-controlled shipping. After much testing, the quality is not compromised during shipping times.