why does my phone say charging is not supported with this accessory when I put on the cover?
289783
I don't know the exact answer but sometimes I get that message when the charger cord is bad or going bad. When I first ordered this battery case it was wonderful but after a couple weeks of using it everyday it no longer work anymore. I really wish it would have lasted because it was a good thing to have. Indeed it was cheap but often times you pay for what you get so I'm not complaining about the price because it did do the job the short time I did have it.
289784
the case begins to act up quickly and fails to work the case might also need to be charged.
372255
Unless I have my settings wrong on the phone, it does not. It merely seems to act as a stand and charger.
147461
have you tried a new charging cable? could be the jack in the phone too, but try new cable or cord first
2163829
I'm not sure I can help you, my charger is working fine. I might make suggestion to be sure the micro usb is pushed all the way in, other than that I can't really help you. I love mine and am thinking of buying another.
2010548
I don't know about the first part, but for the second - when in use (propped up as shown in the photo) you can't get to the charging port. When the cover is on, you can't get the to charging port. But if the cover is off of the screen, you can charge it without taking the case off.
49835
I tried using jelly case and charge without any issue, but you cannot fit a standard case unto it...
1075765
After plugging your device in you need to press the button on the face of the charger. If that doesn't work it is probably defective
1383211
Check the charging light is on, if it is you may have got a dud! It should work
1697565
It's supposed too, but mine only charged the phone my case is always dead and doesn't work. And it overheats my phone like really bad. I honestly wouldn't recommend anyone to buy it. & its really bulky & heavy.
269922
Your charger may be damaged or the phone itself maybe damaged also make sure it is the correct battery for your phone. I had a battery that was not charging but it turned out my charger was bad.
406632
I have not had that problem. But I can't get it to charge my phone if its only half charged.
1328783
Check your battery placement. You just put the phone in the "basket", put the cover on and it lights up until it's done. If it's not lighting up yu may have a defective product. I love the one I have!
1391826
mine fits with the insert out. It's actually helping my problems with the charger not wanting to charge unless it's in the perfect spot. Seems the only way I can get it to charge is to use the case on the phone and the insert out. BTW I'm using this case: EMPIRE Motorola DROID 4 XT894 Rubberized Hard Case Cover (Orange) [EMPIRE Packaging]
1268337
The connection is too sensitive to use with any cover. One of my many complaints is that it is difficult to even know if your device is properly connected and is charging.
1934346
The Aux port is not covered and yes I charge my phone in the case all of the time. I just love this cover.
493
I believe you do.i had gotten the charging pad, but my phone did NOT fit the cover so it didn't work. I couldn't find the back anywhere, so I need to return everything.Just be careful because I am having a problem with the company
416752
I have to take mine out of its cover to put into the charging dock. It is just too tight of a fit with it on.