I just receivedmine and it will not turn to off. I tried loosening the screw but that wasn't the trick. Is there a trick?? Thanks in advance.
276746
i just received mine and yes it is tight- -but i used channel lockes on it so i could get a good grip. turn it to the right and the ball will pop loose and it will turn alot easier with use (be sure the knob is point to the top so you can turn it to the right) ps this is not the model i want - i need the one with the solid brass knob, they work better.
276747
The shut off switch screw has to be tight enough to be able to move the valve that allows the water to turn off and on, if the screw is too loose you won't have any control over that. The screw has to be tight enough to move the valve, but not too tight where it doesn't move at all. You may have to use some pliers to move the switch and spray some WD-40 inside to help loosen it up. I hope this helps you Ann.
276748
I've have one of these for two years. The first couple of times I used it, it turn real hard, but now works great, but it still turns a little hard.
276749
It may be froze up. Spray some WD40 in it and wait a few minutes and turn it with a pair of pliers or vice grips. That should do the trick.
276750
Mine was just REALLY tight. I believe it is a ball valve. I wonder if you put a tiny bit of oil on the ball in the inside and make sure it soaks in the crevices. I have no idea if this will work but since it is currently NOT working, what have you got to loose? Then if it loosens up you can work it a bit and you shouldn't have any more trouble....
276751
It is very tight to turn, but it will. Use some vice grips or pliers until it turns loose then spray some WD-40 on it. Mine is very tight and hard to turn every time I use it but it doesn't leak so I'm happy.
2028318
Do I need to turn the power off to the laundry room to replace the device? the little spring on the inside is broken so the ability to auto turn on won't happen. It will turn off though..then the ticking continues and its annoying. Probably a new one is a better idea anyway.
513634
Turn the bottom knob to 0 and the top to the off position as well. The power is still going to the machine and the light is still on but it won't turn on automatically.
1958466
I am having trouble as well, I've tried everything, including the paper clip and a thin blade tiny screwdriver. I cannot budge it. Anyone??? Heeeeeeeeeeeelp!!!!!A. OLOTT did you ever get yours off???
1163706
I believe it screws off. Call them at the 800 # on the web site if you have a problem. Good luck.
247295
Same problem for me. Will not shut off and the lock on the case does not work. Very disappointing for an otherwise nice product. There does not seem to be any support from the manufacturer.
313659
YesThere is a very small reset button on the back. Try poking it with an toothpick or something small to reset it. That worked for me.
191603
Mine came off by just turning it BUT it never went back on right.kind of stripped it, think its just a little cheap :( Sorry
743432
I had the same issue. I am going to try to use a different five prong screwdriver to unscrew the battery. Good Luck!
419685
My power button collapsed too. I pulled it back out with tweezers and now never turn it off! Not the best fix for saving electricity, but it's about all I can do. If I turn it off each night, it's a bear-cat to get it popped back out again. Good luck!
1367807
Followup to my last respond. if you left the iron plugged in, it will automatically shut off. however the the will constantly blinks until either you upon it or lay it flat, which will automatically turn it back on .
1520666
Try the light on a fully 'charged' battery. There is a 'shut off' timer that will shut it off but it should be longer than a minute or two. Perhaps the timer is defective.
826630
There is a small switch on the side of the device. You may need to use a small precision screwdriver or a paper clip to flip it to the 'off' position.
72427
Turns off after about a minute, but if your tools are constantly bumping it, it could turn itself "on". There is no way to totally prevent that. If you zero it out after each use, problem. would be minimized
88860
This just happened to me. I called customer service and they said if you keep trying turning it off and back on until the screen shows up then press the menu button scroll over to the monkey wrench icon and all the way to the bottom is a reset icon dont press it scroll left it will then scroll over to OK then press it. It worked great for me! Hope this helps.
1022910
I believe I have had that situation in the form of unplugging the device for a minute while on. As I remember, it did not reset to "off." Sorry I can't be more specific. If I remember, I'll try it at home tonight.
1300214
I had this same issue with mine last night. I finally had to Hold the power button down for 10-15 seconds for it to turn off. I also plugged it into the charger to attempt to turn it off. It finally did turn off after an hour of searching here on web. However, it will not move past the android guy in the middle of screen when turned back on. I am returning it today.