Anyone else having the valve/straw portion come loose all the time, so your child needs you to open and push it back in?
267870
Yes!!!! For that reason I will never buy again. I have two they both pop out. U really need to shove straw in to get it to stay slightly longer
267871
Happens all the time. I also just had one break. They will replace for free but it takes forever for them to respond and about 14 business days before I will get the replacement. I like the bottle, but issues only after a few months.
267872
Not for me. My problem was that it's broken and customer service rep promptly contacted me and offered a replacement. You can try and talk to them.
267873
Yes. We quit using the straw, but now the gasket has come off and is incredibly hard to put back on. Now the cup leaks so cannot be used. Disappointed in this cup.
1901925
I just had to pull it by force.. and it pops our completely and then reinstall.. sometimes I get lucky it doesn't come out completely. like other parents, I guess you have to be experienced enough and then it will be easy to use... :( but this I still the best ive seen so far
22223
this happens with every straw cup we have when we put milk in it. i think the comment below about pressure is correct.
1316846
I asked my daughter and she says that the latch seems strong with pretty rough play from her 4 year old so not sure if yours is defective. Those toys are usually very well made so may be worth a return to see. Hope this helps.
614403
I dont think you are doing something wrong , mine locks in tight and i havent had this problem. As long as thermos is in its place it should not be able to come out. You might need a replacment
2254371
I had a possibly related problem. My grill was doing the same thing and it turned out that the POS home depot adapter hose (the one that lets you connect the babyQ to a normal size propane tank) had worn out on the tank side and was not fully opening the valve. Eventually it broke completely and that is the only reason I figured out what was wrong.
1399233
My child is the same age and is handling it fine. The valves need to be oiled at every use and work well. They seem to be a little touchy , though, when lining them back up.
533379
They have to suck to get the liquid. It frustrates my 18 month old to no end. It was easy to clean. I ended up buying a straw sippy cup (those are not fun to clean).
1122537
I used a small tooth pick to hold the valve open,, rolled up nicely completely deflated, hope this helps (just be careful not to damage the valve, pinch it and look inside, you'll see how it works,,, pinch it, slide the toothpick in and bingo)
2184150
My top, the end with the little funnel, comes off as an assembly with a quarter turn to the left (lefty loosey - righthy tighty). As Lionel says, the assembly is glued, although my funnel slips off (not glued). There is a rubber seal that may be the reason yours is sticking so tightly because I've had a similar problem with whole house water filter that wouldn't unscrew due to a tight rubber seal.
1972447
This happens with ours sometimes too. I just unscrew the lid and retighten it, seems to help.
1379918
If you really want to make these bottles work, you could use a thin exact type knife and score out the valve on the inside of the straw, coming in from the top. Cutting out the two pieces that are about 1/2" from the top would remove the restriction from inside. As you wash these bottles though, the rubber becomes softer and you'll get more flow anyway. However, if your kiddo is at the point where he's needing more volume out of the straw, you may want to look for a bottle that has a hard straw. Now that mine is a little older, we use cups with lids and a hard straw that has a rubber ring around it to keep it sealed. Nuby soft tops aren't known to be long lasting bottles after all. Good luck!
1545357
So far my bottle has stood up to my 18 month old dropping and throwing it on our tile floor and it has not broke but it does leak when the straw is closed if the bottle is positioned with the top half down. :(
356048
I have not had an issue with spills or leaking unless my daughter pinches the straw and turns the cup upside down, which she's only done once! Otherwise it's been really effective!
356653
It sounds like you have some debris in the valve itself. You will need tot ake it apart and clean out the valve. It should not be to hard to get the valve open I belive its several screws on the top.
1854010
My experience is that the valve inserts are quite finicky and even when they are seated in properly, they are very difficult to drink from. Our 4/2 year olds had trouble getting much out with the valves in. Liquids flow freely without the valves, so much so that it spills out when tipped.
635552
Yours must just be stiff. I just get a firm grip on it and turn the top opening to the left. However, you will then need to re-pressurize it by pumping it up. Maybe you have too much pressure in it - try opening the little pressure valve first and then it should unscrew more easily.