I can't get the back panel off so I can charge it. I see the two tab on the back on each side. I tried pressing up, down and turning, nothing happens.
267831
Have you properly twisted the two latch tabs (one on right, one on left)? This should allow your unit to open easily
267832
Got turn both tabs to open position the remove back cover. I need to use pliers every time as it is so tight. Not good but only way.
267833
Turn them straight up and down, then use a small flathead screwdriver to pry it out the first time. I had to use needle nose players to even turn them the first time. After that it opens fine.
2106661
Id have to dig out the unit. I thought there was a green light on top. Otherwise leave charging for like 12 hours with everything off. Hippie this helps.
1753692
I have the same problem. The light in front is on and the power button is pushed one way and it still dose not work. I have the same problem and mine has been on charge for several day's and it still does not work, and the button is in the right place.
1176874
I can't see any way to remove the battery compartment, look like all one piece to me. there's nothing in the instruction manual neither. I'll take a picture of it if that helps.
710713
Push the tab down on the back pretty hard but be careful because mine broke off. Do not need to take the light off the mount for charging.
197227
I just hold power button till it says "power on" to me at obscene volume. make sure you unplug before turning on, i noticed it doesn't like to do anything while charging.
176439
I had same problem...it's either an internal battery or charger issue and it's not fixable...just return it. The new one I got (same model) works though.
1738070
It is hard to get out. I put my finger on side of battery. Between battery and charger and push battery toward the oppersite side and push up at same time.
2077243
I had some trouble with this too. U have to pull out as u clicks on the 2 buttons on the side. Hope this helps!
2201962
Unfortunately, I have the same problem and no amount of charging is fixing it. It almost feels like there is actually no battery inside, or it used up its number of possible recharges. Returning it to Amazon. Will try one more time to order this thing.
856534
The back on mine is a rubber cover, push it down or up, I do not have it in hand now, and then the door should just swing open exposing the battery and the sd card slot as well as a setting switch for HI/LO
1546652
I found it to be so confusing to set, I finally gave it to my son just this past Sunday. I do not recall trying to unscrew the back unless I did initially to put in a battery maybe? I've had it a while and got so frustrated with it I gave it away. Hope you have better luck.
1945111
Try putting it on the charger. If you can get it to stay on do a factory reset on it
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.
1958672
Hi, I am having the same problem with mine. I am sure these are defective items that are being resold. I have to shut it down, power cord in, turn it back on and then manipulate the cord just so. Sometimes it takes a few tries. When if starts to charge, I leave if alone, because it will stop even if lightly tapped. The charge doesn't last very long though. Very disappointed. I should have returned it when I got it.
1049666
Return it, I had the same problem with this tablet....turned it on once, set it up, let the battery run down, charged it overnight and then when I went to turn it back on it wouldn't turn on. I did notice that the little light that indicates charging next to the screen would turn green when I turned it on and if I were to turn it off it would turn red. This indicated to me that it was charging but something was wrong with the screen or a connection somewhere. I know it's frustrating but I would just return it and get a refund and purchase a different one! Good luck!!
886572
battery is not meant to be replaced, so that usually means there is going to be a process in doing so (removing entire back panel and such). I suggest taking it to repair shop.. or look for a tut online. The tutorial may not be for this specific model, but they have videos for similar models that show you how to gain access to the insides(for ssd, battery change, memory, etc.)