Do you sell the glass jar for this fixture? We had a few of the glass jars get broken during an installation.
282192
I do not believe Amazon sells the replacements globes. Try contacting Sunlite directly. Or try your local electrical supply company.
282193
I am sorry Pedro R. but I do not sell these fixtures. I bought them from Amazon. I am sure that the glass globe is available from Sunlite though. You should ask Sunlite for a part number on the globe then search for that part number on Amazon. Sorry that I can't help you out. Chance.
282194
The way the threads on the glass look, I would try a canning jar if the real thing is not sold separately.
2144004
We had a different neon light that got broken & we took it to a beer distributor & they fixed it for us. Never knew that they have people that fix them. Was expensive but the light was worth some money. Call a distributor where ever you live & they can tell what they charge because you might be better off just buying a new one.
1289127
I would be able to order this jar and ship it to you. Let me know if you're still interested. It would cost a bit but I'd do my best to help you out. I am an international seller on eBay under cowboy3500
1074161
An electrician could probably do that for you. If you really like the fixture - it's worth it. I had my electrician look at what I planned to buy before ordering the fixtures to make sure he could do what I wanted with them.
1584861
To my awareness, individual parts are not sold to customers. If the base arrived cracked, your best path is working with the seller in obtaining a replacement. If the base crack was caused by the shipper, please advise the seller.
632196
I am only a person who bought the unit. I do not sell anything but would suggest you visit the website and inquire there. Our light is still working after two years.
614640
We did not have that problem. The table was all put together when we got ours. The glass fit perfect.
2230032
I wound up changing the whole fixture so I believe I just threw it away. I'm on vacation right now but I'll check when I get home. I do remember the company was difficult to deal with so don't purchase from them. I'll send you mine if I still have it and you can just cover the shipping.
1785837
I also need a replacement diffuser, as the break easily when changing the light. Customer service for GE/Jasco said they cannot provide replacement parts, which is bad news for consumers and the environment as the only solution seems to be to buy a whole new fixture.
1998531
Yes we do. The shipment will be taken care with lot of bubble wrapping to ensure it won't deliver. We do offer part replacement in the event the glass damage during transition. Please check our return policy for more detail.
258433
Did you talk to the seller? They were helpful in the setup. They would be the person to ask.
1501648
Hi Melissa, I don't know if you were able to replace your fixture yet, but if you go to the Westinghouse website, they can put you in touch with someone to sell the replacement part (Westinghouse does not sell the part themselves). I'm in the process of doing this myself now. Fill out the form at the website linked below and Westinghouse will contact you shortly with additional information.http://westinghouse.com/contact-us/
1840559
I dont have glass for it mine is cracked right now but I get my glass etheir on ebay or amazon usually good price and fast shipping also get tool kit with it helps alot hope this helps u
89669
i received my package a day or so ago & one of the lights instantly overheated & stopped working. the other one works OK but the bulb seems very dim. is it possible for you to replace the broken piece?
1160031
The contractor who installed it for me showed me how to change the bulb, you slide the glass cover to the side. Haven't had to do it yet, but he said if I had trouble, he would come back and do it for me. I hope so.
1696635
I have not had to but when I order the glass was cracked. I called and they replaced it no questions asked. I would call the company. May send you a new one no charge.
507879
Sounds like an installment (contractor) problem to me, especially if contractor was not an electrician. I'd start there at least. If it's "not working properly", that must be the electrical wiring or bulb unit, since all the rest of it is just glass... so perhaps you can replace the "guts" (electrical) yourself, and reuse the glass. You could be using the wrong bulb, but if you already have 2 working, I'd guess you know what you're doing there. I'm sure if it's out of warranty, there's nothing you can do to get your money back, except look at lots of distributors and buy a replacement if you can find a discount. Sounds like an installment (contractor) problem to me, especially if contractor was not an electrician. I'd start there at least. If it's "not working properly", that must be the electrical wiring or bulb unit, since all the rest of it is just glass... so perhaps you can replace the "guts" (electrical) yourself, and reuse the glass. You could be using the wrong bulb, but if you already have 2 working, I'd guess you know what you're doing there. I'm sure if it's out of warranty, there's nothing you can do to get your money back, except look at lots of distributors and buy... » Read More Sounds like an installment (contractor) problem to me, especially if contractor was not an electrician. I'd start there at least. If it's "not working properly", that must be the electrical wiring or bulb unit, since all the rest of it is just glass... so perhaps you can replace the "guts" (electrical) yourself, and reuse the glass. You could be using the wrong bulb, but if you already have 2 working, I'd guess you know what you're doing there. I'm sure if it's out of warranty, there's nothing you can do to get your money back, except look at lots of distributors and buy a replacement if you can find a discount. « Show Less