Any package measure to avoid melting during delivery?
297679
We do not but with our packaging technique we have not had any issues with melting, even on hot days. It is best, however, to wait to order if the temperature is extremely high.
927722
Hello, Unfortunately, we do not offer ice packs within packaging. Shipping time is not long enough to have a significant impact on the quality of the products. We test our products throughout the shelf life to ensure they meet the label claim. We ship our products to Arizona to be tested for potency and purity by independent third party labs. Please be assured the potency is still meeting label claim despite shipment in high temperatures. We hope this information is helpful. If there is anything else we can assist you with, please let us know! -Anna H.
950561
Delivered, but not open package. Will not until May when we return to home.
2026174
Save the box & packaging Should be no problem to disassemble, repack & transport
1163966
It arrived in great condition for me, but it was colder when i last ordered. i could imagine that there might be the possibility of melting if shipped in the summer. hope this helps.
571286
That issue is most likely a customer service issue. You probably should call your delivery person (ups, fedex etc)
1652823
What I have done in the past is to: 1) snip the top off of one end of the packaging. 2). Wrap that in cling. 3) store in an airtight mason jar, in a cool dark place. Works for me.
924000
The key is prevention. Blot excess moisture from the food before loading the trays
430009
Not that I'm aware of. There were no precautions pertaining to temperature on the packaging.
1624311
We have shipped to Mexico, but be aware that the shortening may melt during transit.
42886
Mine arrived with a cold pack that was completely melted and warm. So, my product arrived warm and NOT chilled as expected.
524472
Probably not. Most places don't send it in a cooler. It needs to be kept cool. If the shipper is Kirkman, they will send with ice pack but add quite a bit to the cost for this. Even so, many times the ice pack is no longer cool when received, especially during hot weather.
1355401
Hello, We apologize for any inconvenience but we don't currently offer cold pack service. We are able to assure you that the shipping time is not long enough to have a significant impact on the quality of the products. We test our products throughout their shelf life to ensure that they meet the label claims. We ship our products to Arizona to be tested for potency and purity by independent third party labs and the potency is still meeting label claims despite shipment in high temperatures. Since these samples are not refrigerated during shipment, our testing tells us that our supplements withstand heat during shipment without damage to potency. Air is the enemy of potency of products, not heat from sitting in a delivery truck. We ship supplements all over the world to hotter destinations than Florida without concern, as do our competitors. Supplements are shipped via ground in trucks without temperature controls nationwide to local health food stores as well. We hope this information is helpful! If there is anything else we can assist you with, please let us know. Thank you! -Anna H.
1902367
I haven't had that happen with this one. Used to happen all the time with my last unit. I do wish however, that I'd gotten the package version over the regular mail version, because my frequent small packages don't fit.
469434
I am so used to it being a standard rule that I had to Google the answer. There are United States Post Office regulations that make delivering to these addresses difficult. The shipments cannot be tracked very well. There is a lot of theft of these packages. No way to guarantee that the correct person receives the package intact. That is just a few examples. I am sorry about that. If you have any type of physical address, we can probably help you.
2022600
Mine arrived today, 98 degrees, insulated box with freezer packs. Although the packs were not really cold the interior of the box was cool enough that all 3 bags arrived unmelted and crunchy. I have bought some at the store and not been able to get them home before they turned soft so I am very impressed. Just wish they would knock on the door instead of silently leaving the box on the porch.
2226957
Not that I know of, but I just place a small piece of cling wrap or foil when freezing baby food. As soon as it was frozen I transferred it to a ziplock bag. This is the best baby tray I have found.