Has anyone figured out how to stop the silicone from leaking into the ice and then into the drink? Hate the waxy residue they leave in glass.
298889
I have used them a few times and have not noticed the silicone leakage that you speak of or the waxy residue. I can not help, except to say mine do not leak any silicon.
298890
I rinsed mine out with cold water before using but I don't wash them ever. I just take the frozen balls out and add new water and re freeze. I don't have any problems with mine. Don't wash with soap or hot water. Don't wash at all
298891
How long have you had them? I've not noticed any residue but I've only a month or two.
361837
Fill a bowl with rubbing alcohol. Take the glass pieces apart and submerge. Soak. This should help. Some thicker oils are harder to clean. I run lemon through mine after a clean.
510939
I have not had this problem (yet). The reason that I bought this model was that the write-up claimed that the lid was "easy to open". I'm disappointed to hear that you are having this problem. If you do get it to open, apply the silicone o-ring lube to the threads also. This will help prevent them from seizing in the future.
2044160
Try dripping a little oil on the stopper then twist. I have not had that problem; I am able to just twist it out each time. I may be wrong, but I believe glass expands when heated. If I am correct, let the cruet cool, drip a little oil, then twist.
655083
Yes I am having the same issues. I have replaced it twice. I wrote the manufacturer and they sent me a new base. But they are not lasting more than 3 months. They told me that they make quality products. I believe they need to go to a glass with metal base.
1542967
Maybe add a little alcohol (vodka) to the water and create a hostile environment for the mold, seal tight in ziploc baggie. No really good idea though, the long term storage combined with the sugar in the syrups compounds the problem.
560424
The silicone sleeve is very flexible. You just bend it till they pop out, or you could run it upside down under hot running water for a minute. It is the rage with mixologists because the cubes take so long to melt in drinks! We have several.
1777717
well I've had the same problem with sediment, after taking the old fashioned coffee filters and cutting out tiny circles for the bottom of the k-cup personal thing...that worked great, but who has time to cut the darned things out?? Not me, I just don't drink the final couple of sips!!! ;)
2165755
It's not the machine. The machine does one thing and it does it well. What you do with the ice after is on you. If you're returning the item, I doubt you're looking for advice. The only reason why the ice is clumping is due to the outside air temperature, humidity and the temperature of the syrup. Try adjusting one of those three pieces.
666353
The seal does not work at all if there is any air under the blue silicone cover in the ice cells. The trick is to fill them really full so that there is surface tension, then applying the cover so it pushes away the excess water, leaving no room for air.
1565219
I used half moon ice from my fridge, it's good but comes out like snow and makes the syrup hard to fall through iceBagged ice worked really well or carton ice, hope this helps :)
24820
I bought one locally and have the same problem. About a half-inch gap allows ice/mix to splash out. A bit messy! They said they'll send a new part. Hopefully, that'l help.
608259
Try using a strong tape and put it over small sections at a time and sort of rip it off and see if that helps. Also try rubbing alcohol to dissolve the sticky gum. Acetone always works but may ruin cup. I saw it was going to be a problem so I removed the sticker very very slowly so none was left behind. They should have used different sticker.
1187994
I also discovered the base comes apart when I got water in it after cleaning. I am also curious to know if freezing water inside will help ice cream solidify a little more quickly. I don't see the harm in trying it, so if I do get around to trying it, I will do my best to post a response about it.
893829
I have noticed that there is "residual" ice flakes in the seems of these after a use. Therefore, rinse them off with water to melt away the residual, wipe off the excess water. put them together and put water in it. careful not to squeeze too hard which will allow the seems to get filled up with water (causing that line or crack). allow several hours to completely freeze.
15752
use ash from fp. when it's cold, dip a damp cloth in the ash and scrub the glass. Another review mentioned this when I was looking for a glass cleaner. Works great!! no $$$ : )
760810
I haven't had that problem. Did you get the oil based? ...and make sure you pressed long enough the first time so the black comes out thick enough? I also use an alcohol wipe on my glass before marking, and sometimes do have to press down from time to time for the black to be thicker.