Does anyone know how to troubleshoot the system if suddenly less air seems to be coming through and the make up is sputtering out? Tried new pod and that did not help. One day it was fine, next day low air flow, etc.- could not use. Thanks!
285453
Try removing the rubber portion between the airport and the gun. Sometimes putting the actual rubber on the gun then aligning it with the gun will work also for more air. Hope this helps!
761951
I had the same issue but I had to adjust the external air baffle and now it works great. The external air baffle is right under the regulator.
605414
Purchased my humidifier in Nov 2014. Cleaned and replaced everything I should EXCEPT I went for value and used the replacement granules rather than buying the whole cartridge. My humidifier hasn't worked right since. The 'refilling' part was easy - really easy but it shuts off and the 'cleaning' light always comes on after a few minutes of use. I called Air-O-Swiss and he suggested taking some of the granules out and I did - still have the same issue. (I did this twice) I'm going to buy the whole replacement cartridge again to see if this fixes the problem - if not I guess I got a crappy unit. Purchased my humidifier in Nov 2014. Cleaned and replaced everything I should EXCEPT I went for value and used the replacement granules rather than buying the whole cartridge. My humidifier hasn't worked right since. The 'refilling' part was easy - really easy but it shuts off and the 'cleaning' light always comes on after a few minutes of use. I called Air-O-Swiss and he suggested taking some of the granules out and I did - still have the same issue. (I did this twice) I'm going to buy the whole replacement cartridge again to see if this fixes the problem - if not I guess I got a crappy unit.
1341999
Fortunately I've never had that problem but when my unit stopped creating mist I called the company and they promptly sent me a new unit that unit has worked very well for the last two years. Good luck!
1906276
That was a symptom I had when there were either air bubbles in the system or an obstruction somewhere. Eventually the valve, or whatever the mechanism was internally, froze in place and it wouldn't generate pressure at all, despite clean system. That's when I returned it to Costco, only a year old. Went with a more expensive gasoline unit instead, much better power for cleaning and longevity.
1480572
Hi C23, how did u finally resolve this issue, or did U?I see others suggested the foam inside was likely impeding the flow into the reservoir. I see 1 person took it out, added oil, then put it back in - a good idea as I think its needed to prevent oil from outflowing too fast... Hope u found a solution!
1647351
same here- tried cleaning it, no luck- when I first turn it on a lot of mist comes out and then hardly any, then puffs, then nothingedit- just poured out a lot of the water out of the cup and it works beautifully again! I think it requires a lot less water in the cup than you might think...I misplaced the measuring cup that came with mine. Although if yours doesn't mist at all that's probably not the problem....edit again- it ran out of water before the cycle was done...so that doesn't seem right to me either
715875
Thanks. I will give them a try. I read somewhere that you need to use ESE type pods. I guess the ones in a "tea bag" type would work. Too bad about your machine. I am very happy with mine.
1648662
Apparently air got in pump. Had to constantly shut off and purge system. Again this was with unit ten years ago. Eventually trashed unit didn't try to fix it.
2128056
I can only speculate that the tank is not draining either because something is clogged or the pump that pumps condensation build up to the tank is broken. The time that I contacted Danby about maintenance questions they were of no help at all which is why I will not purchase another Danby product. If you contact Danby they are going to tell you to tote your unit down to a repair center. The condenser coils should be cleaned annually but Danby offers no instructions on how to do it yourself and will not want to hear from you. Danby people are jerks.
745318
I've had the same issue. I think it may be the result of the pod receiving too much light. Try putting it in a slightly darker area. Or if it's in a room that is always partially lit (like my office at work, for instance) try covering it up at night so it isn't getting light 24/7. Remember that it only needs 8 hours of indirect sunlight/fluorescent lighting per day.
1810056
Sounds like the jets are clogged! Our cleaner stopped working after 5 hours use and they send up a new one-apparently no parts avblfor this model??? Strange!
280266
Did you make sure the temp +/- is set to the temp you want? Every time my power goes off or o unplug it, it resets itself and I have to reset the temp to blow cooler. Also, there is a setting to blow just room air around. Make sure you aren't accidentally on that. Download a booklet and see where the settings should be to blow cool. These things don't have freon, do they??? If so, it could need coolant. When you cleaned it, could you have a loose connection inside somewhere? I've never had trouble with mine, like others seem to. But usually it is because people aren't draining theirs, but trying to use it with it plugged up. And even though they say they'll work that way, they don't. The water must drain. I really love this thing, but using it is complicated.
1697927
I just bought this unit in December and I have the exact same problem. I love the unit. It is on my bedroom carpet so I am going to try to put a mat underneath it to see if that helps and I will try to change the water level a bit as another person suggested. My guess is that the water sensor works well and the system needs to be level. Someone else told me to put it up at the highest setting and that may help. I really don't want to have to replace it and its too late to return. It really is an awesome unit. Looks great too
1667732
Don't have a specific answer but I've called AeroEnvironment several times with questions in the past and their customer support is excellent. Give 'em a call and they'll surely help you troubleshoot.
446410
Ok, I THINK mine is finally fixed. I had to send it in for repairs (thank goodness they have a 5 year warranty!) The tech comments are: Found motor malfunctioning. Replaced motor. Test operation. Found problem with air flow and filters/repair/replace filter.Test and verify good air flow and suction OK. Bad motor causing damage to filter.I just got it back last night and have only used it once but the filter didn't pop off!
431426
Take out the filter and look at the "evaporator". It will probably be covered with ice. I believe this means the unit is low on freon. I had the same problem and have not been able to find anyone to repair it. Mine lasted two seasons.