can someone please let me know how to reset? I have only had it 2 weeks and it has frozen up and stopped working so I thought I would try a reset. thx
284903
There's a little white indented button on the back right near the battery door. Stick a pen or paper clip in it.
284904
Mine is exactly one month old and did the same thing. I reset it and it worked for about 1 1/2 hours and is now frozen again. Mine never really worked right (time of day was way off, calories calculation was way off), but now it looks like it is just broken.....$18 for a month......oh well, onto another brand I guess....
284905
nope - sorry. happened to me too, gave up after a couple of weeks and tossed it. bad use of my money.
284906
If it has frozen, try pressing carefully into the small reset hole in the back of the pedometer. It says not to use a sharp object as this may puncture the pedometer. If this does not work, I would try by removing the batteries from the device for a while. Then put them back into the pedometer and see if you can reset it.
284907
Mine only work for about an hour . I contacted the seller an he replaced it. Very good to work with contact him.
284908
There's a small reset button on the back that u can press with a paper clip or pin. Or I also took the battery out for a minute and then put it back in. That requires a screw driver. Good luck because mine kept freezing n resetting itself all the time so I ended up just getting a for bit
738235
Have you gotten anywhere with this? We got one and while it works it constantly freezes up -started after maybe an hour of use. They are sending a new one.
1825848
I would imagine that it freezes up, save your money and do not buy this unit. I think it worked like it's supposed to for the first month, after that it would not have the same range of motion. I've tried resetting this unit with no results. I do not recommend this unit.
538570
Have you found any solution yet? I'm facing the same issue right now and I can't get it to turn at all. Anyone can enlighten? Greatly appreciated.
1631109
Mine went out also and would not reset. The product must be defective. You can return it if it's still within the warranty period. I purchased a different brand and haven't had a problem.
2263700
yea. it's probably defective. it works good on my end. no issues, no freezing. The connection might have a failure or switch the power cord. That might have the failure. Test it out.
1706300
Try removing the battery and reinstall it...mine stopped working after few days and that worked for me.
469851
The same thing happened to me. I had it for a couple weeks and then it stopped working. I sent it back...and they refused to take it and sent it back to me. I am very disappointed.
2196568
Never had that problem. Mine is still working. I would contact the manufacturer. Maybe it needs to be reset.
1351707
If it's under warranty, I would say fix it. Talk to the company where you bought it from. 6 weeks and.it doesn't work, that's not right. But if you take it somewhere to be fixed. It would probably cost more than to buy a new one. Some people have said, to put electronics in the freezer for acouple of hours. Believe it or not, it does work. I brought back to life a dead xbox 360 by doing this. It does something to electronics inside. Doesn't hurt to try n its free. Good luck, and if you decide to buy another one. I strongly suggest an iPad & not android.
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
1868612
I'd suggest removing the batteries and then reinserting them and see if it resets. If not, then I think you might as well throw it away. I sent an Email to the manufacturer once about a problem I was having and they didn't respond.
544318
Try pushing the reset button on the side. You might have to use a paper clip or pin, but that worked for me when mine locked up.
2056829
We are having problems now too. There is a reset command that helps and fresh batteries help. The company wrote back to us that is how we learned the reset. My son uses it, I'll ask him.
1625643
Hi - I also purchased this tablet for my granddaughter for Christmas....2 weeks later it won't turn on. I have written to the seller and they have graciously provided me info to return it for an exchange. It worked wonderfully for the 2 weeks so I am hoping a replacement will resolve the problem. Hope this helps.
1260675
I wish I could help you. I was happy at first bit since it hasn't worked properly.. It keeps going red like there is something bad in air but it won't stop. I have gone to several shops to help but no one knows how to fix it. I have since been looking for a new one.
1834208
Best bet, send it back and ask for a new one. Mine has worked fine since day one. You deserve for yours to work also. Hope this helps bro.