The one I bought in last Dec, 2013, The brush bottom side can't be recharged, I need to get a new one or get it fixed.
304566
George, I'm a consumer and purchased mine in early 2014. Fortunately I haven't had any problems with mine.
617931
If the other two people are not correct then it could be a problem with the battery being unable to hold a charge or perhaps there is an improper connection to the battery. Where there is enough to light up the button but not enough connection to run the brush
81390
I had one like this and it only lasted a few months, and the brush kept falling off. Previously I used this brand and had no problems. I think the other one looks like a newer model, maybe better?
1064362
Have used brush for many years purchased a second one for travel but have not replaced a battery yet
915718
Your assumption is correct. The battery/batteries is/are not user replaceable. The factory warranty is two years, but mine is dying quickly at the four year mark. I've just ordered a 3000 from Amazon.Proper charging will lengthen the life of the brush. My old Oral-B had NiCad batteries and had to be fully discharged about once every six months. I don't know what the battery composition is for the newer brushes. In my case, I think water damage may have caused it's demise.
1024152
I've had my vacuum for about a year now. I bought the 1st vacuum like this one 2yrs ago and returned it while under warranty because the brush unit stopped spinning even though the vacuum was still sucking air. I purchase a 2nd one after that and here I am a year after that and again this vacuum has stopped working. Same problem. Is there an easy fix? I see that the belts are available through Amazon, but I don't want to order this part unless this will absolutely fix the problem. I actually like this vacuum and am disappointed that it stopped working. Any advice?
1284453
I had a black one. When the dandy brush wears out, no brush refills are available anywhere! If so, tell me where! Forces you to buy a complete new one every time or change brands with refills available.
2270371
Unfortunately NO. When the manufacturer quit making the units, replacement parts also disappeared. Your charger may still be good, unless it has been damaged, and the battery could now be too weak to recharge. You are not alone in your disappointment. Too bad another manufacturer has not decided to make these handy, useful tools whose parts match all those Total Trimmer users.
829570
Same problem as everyone else here with a Pulsonic unit - peeling paint & broken trimmer. I was hoping a new model would come out, but they just keep renaming it and calling it "New". I am thinking it is time to give up and switch to: Panasonic ES8109S Vortex Wet/Dry Shaver with Nano Technology and HydraClean System
1117582
Mine quit charging a few weeks ago too. I'm in the process of getting it replaced. I didn't realize this was such a common problem.
1496230
I take it off the charging unit,brush,then place it back on the charging unit.The charging light is always off for my morning brush.It has never failed me and I have never seen it runned down
2144075
I had the exact same issue. The other 2 worked just fine. I tried completely draining the battery(left it on for several hours with no attachment on it)and then charging it up again. I've only used the grooming head once since then but it worked just fine.
2111577
I have used mine for quite a long time. Is the motor working - have you charged it? If the motor is working, do you have the brush firmly connected to the motorized unit - if it's not clicked in firmly, it won't work.
1064363
Keep in mind that the battery system for this tooth brush has a very defective design. The noted "Electric Toothbrush Advisor" publication did a review of this problem in 2014: http://bestelectrictoothbrushadvisor.com/rotadent-plus-2011-electric-toothbrush-review/We've been through a few sets of these brushes and they all have bad batteries that die in less than a year of usage as well as have problems randomly starting up. Unfortunately, the company (DenMat) has not fixed the problems and the customer service related to these prob;ems is very lacking. So, buyer beware ... Keep in mind that the battery system for this tooth brush has a very defective design. The noted "Electric Toothbrush Advisor" publication did a review of this problem in 2014: http://bestelectrictoothbrushadvisor.com/rotadent-plus-2011-electric-toothbrush-review/We've been through a few sets of these brushes and they all have bad batteries that die in less than a year of usage as well as have problems randomly starting up. Unfortunately, the company (DenMat) has not fixed the problems and the customer service related to these prob;ems is very lacking. So,... » Read More Keep in mind that the battery system for this tooth brush has a very defective design. The noted "Electric Toothbrush Advisor" publication did a review of this problem in 2014: http://bestelectrictoothbrushadvisor.com/rotadent-plus-2011-electric-toothbrush-review/We've been through a few sets of these brushes and they all have bad batteries that die in less than a year of usage as well as have problems randomly starting up. Unfortunately, the company (DenMat) has not fixed the problems and the customer service related to these prob;ems is very lacking. So, buyer beware ... « Show Less
1904420
Not in the traditional way as in trying to change the battery on your flashlight. The charge should last you a week if you brush twice a day. If it's a rather old unit, perhaps it's time to get a new unit. If you just got it, then it's definitely defective.
1388105
I purchased it on line a couple of years ago. I used it once, when the battery went dead I put it on the charger but it didn't charge or the charger is bad. It hasn't worked to this day. Does anybody know what is wrong with it! Please let me know.
686517
I don't know where you can get them recharged. Maybe a fire station in your neighborhood? But I think most people treat them as disposable. If you ever have to use it enough to empty it, it was worth the money. Buy a new one. That's what I would do.