Just bought & installed this, why would the head of this only pump down once & not spring back up (takes minutes before it is ready for a 2nd push)?
306453
Mine worked after moving in up and down manually a few times. When new the precision of manufacturer worked with zero tolerance space---excellent precision production !
306454
There is a problem with the spring inside.....it should come back up almost as fast as your hand...Mine work great & would buy one again...you need to return it..must be defective....only other possibility is if you are using a very thick bodied soap....most liquid hand soaps should be fine.Hope this helps. Bob
306455
Something must be messed up. As if you hadn't figured that out. : ) My guess is that the soap may be overfilled? I would completely empty the bottle and than rinse out the pump or just fill the bottle half way up with water and see if that clears things up when you pump. The only other guess I have is that while using another type of pump I put in some really old liquid soap that the lost a lot of it's liquid so it was really think. Just gunked everything up until I was able to rinse it out. Shy of that possibly there is a mechanical problem but mine springs right back up each time. Hope this helps. Take care,Rich Something must be messed up. As if you hadn't figured that out. : ) My guess is that the soap may be overfilled? I would completely empty the bottle and than rinse out the pump or just fill the bottle half way up with water and see if that clears things up when you pump. The only other guess I have is that while using another type of pump I put in some really old liquid soap that the lost a lot of it's liquid so it was really think. Just gunked everything up until I was able to rinse it out. Shy of that possibly there is a mechanical problem but mine springs right back up each time.... » Read More Something must be messed up. As if you hadn't figured that out. : ) My guess is that the soap may be overfilled? I would completely empty the bottle and than rinse out the pump or just fill the bottle half way up with water and see if that clears things up when you pump. The only other guess I have is that while using another type of pump I put in some really old liquid soap that the lost a lot of it's liquid so it was really think. Just gunked everything up until I was able to rinse it out. Shy of that possibly there is a mechanical problem but mine springs right back up each time. Hope this helps. Take care,Rich « Show Less
2168035
My guess is that you are loosing pressure. Not much, but some. Most likely a faucet is dripping somewhere. Or toilet. Even a small drip adds up over 30 minutes, just enough to trigger the switch to build pressure again. Check again. Inside & out.
674581
A faulty sensor or a small hole in the diaphragm, sorry not much help. You almost would need to out a pressure gauge on the line to see if it is true pressure drop triggering the cycle or a bleed in the system back through the pump. Crud or a hole interfearing with the actual pump assembly (not the motor). Aren't these things fun!
2133105
I just started pumping - push down on the top. It takes 5-8 pumps to start working, but it'll go eventually.
1038838
I never bought it with the pump. When I do buy a product with a pump, sometimes I would have the same problem. Did you try pushing it down while turning it to the direction to open? I hope this helps. If you tried everything, then it could be the pump that is defective. I've had that happen too.
1717805
Same here, after about 3 trys I made sure the tank was full and seated down good, turned it on, then I heard sucking noises and the pump started to prime itself. This happens in 5 seconds, don't leave the pump running, shut it off and try again. Good Luck
1228018
Check these things. 1. Is main breaker on? 2. Is water passing through system? 3. Is there sufficient back pressure. If water is not restricted on discharge side of pump, the lack of back pressure will not allow unit to go on. I used a ball cock valve closed one third to acjieve results. jib73@aol.com. good luck.
1086557
Mine was a little tricky too but I just unscrewed the whole top and when I put it back I tried twisting the pump around again and it popped up and started working! I really didn't do anything special though.
1949262
not understanding, is your pump running when u are not using it? Did you adjust the PSI of the tank with the recommended setting from your pump before using it?
888119
Did you try adjusting the switch shut-off screw on the end of the pump. This adjusts the pressure the pump will maintain. My guess is it needs to be turned clockwise if this is the problem. There should be a manual with the unit that has troubleshooting guide.
1958175
It may be possible the nozzle has blockage or it may be the cap is not tightened correctly. It may also be a washer is missing, it's hard to see. I had a problem with the sprayer dripping when I wanted to drain the sprayer into the canister. The problem was I didn't relieve the pressure by removing the canister before squeezing the trigger. That was the only problem I had. I can't give you a more technical assessment, if you are like me, I tend to peruse the instructions, so did have to go back and read them carefully. I'm sure you've thought of most of these things but good luck. I liked It may be possible the nozzle has blockage or it may be the cap is not tightened correctly. It may also be a washer is missing, it's hard to see. I had a problem with the sprayer dripping when I wanted to drain the sprayer into the canister. The problem was I didn't relieve the pressure by removing the canister before squeezing the trigger. That was the only problem I had. I can't give you a more technical assessment, if you are like me, I tend to peruse the instructions, so did have to go back and read them carefully. I'm sure you've thought of most of these things but good luck. I liked
2098692
Maybe it's because you just turned it on. If you just turn it on high it will drop down to a lower speed until the water circulates and then go back up. It takes about 5 minutes.
2124800
Check to make sure that the pump is fully submersed in water. I had the same problem and mine is working just fine :)
1352870
I would first start by double checking the condition of the Pumping unit before attempting any use. 1. Disassemble the Pump assembly where the magnetic fins spin. You should be able to remove the magnetic/plastic fanblade assembly. There is either a metal/plastic stick with two rubber tips used to help dampen any vibrations. If the pump wasn't taken care of, or "ran dry" for too long, the magnetic fan assembly may have warped making disassembly more difficult. 2. if all goes well, and you can in fact pull the pump's magnetic fan assembly out, or can freely spin it within the pump housing assembly, then you can try priming the unit by filling the canister. (do this outside or where overflow water will be caught) 3. I have just over filled my unit, and while waiting for the pump to start sucking in water, I've closed the "Out" hose valve. applied generous pumping of the prime button, then reopened the Out hose valve. This creates suction thus if no water is coming into the "In" hose valve you may have a obstruction. Make sure the canister is full of water before starting it up, made a huge difference in how long I waited for the water to begin flowing. The top half of the pump assembly itself needs to have some water in it, because to me, it seems like it doesn't do jack squat unless there is water in it. I'm not a major fan of the Cascade series pumps, but when it comes to customer service the manufacture I contacted directly helped me out in a pinch. There is a science to the Priming aspect of getting the unit going. I've noticed leaving the "Out" valve at the half off position, while priming, this helps pressure build up as the "In" hose begins to fill with water. The sudden opening of the "Out" valve causes the built up pressure to pull enough of that collected water in the "In" hose to make it to the pump assembly, and voila. it freaking starts working. ..after 30 minutes of trying"
1154543
If the backup pump doesn't run for more then 10 seconds ( in think), it will not sound. Hold the float up for more then that time to test
821899
As the previous person suggested, you've got to follow the instructions for priming the machine before you use it the first time (or any time the pump runs "dry"...like if you empty the water reservoir all the way while the pump is on). If you've run through the priming sequence and you still have the problem, there is a possibility that your machine has a bad pump. Some other reviewers insisted their machines arrived with bad pumps.
389133
If it's new you may have a defective pump. Have you tried taking the pump off and running it under hot water? Do you have a pump from another product you could try, like a hairspray container?