My cell carrier is AT&T. Does the 5star system care, or will it just pick up signal from Verizon? Thx
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Thank you for your interest in the 5Star Urgent Response. Your 5Star Urgent Response will be activated through GreatCall and will be powered by one of the nation's largest and most dependable wireless networks. It will operate independent of your existing cellular service with AT&T.;
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I have the 4G version booster and Verizon service. It works great. I was getting next to no signal before I installed this booster. Now I have 4G almost all the time. The booster I purchased is for the internet signal only - it does not help the phone signal. I didn't realize until I was doing research for this purchase that the phone signal and internet signal on a cell phone are 2 different signals and some of the boosters are for internet, some are for phone, and some are for both. The customer service people at Wilson were very helpful in helping me decide what I needed. I would talk to them. I have the 4G version booster and Verizon service. It works great. I was getting next to no signal before I installed this booster. Now I have 4G almost all the time. The booster I purchased is for the internet signal only - it does not help the phone signal. I didn't realize until I was doing research for this purchase that the phone signal and internet signal on a cell phone are 2 different signals and some of the boosters are for internet, some are for phone, and some are for both. The customer service people at Wilson were very helpful in helping me decide what I needed. I would talk to... » Read More I have the 4G version booster and Verizon service. It works great. I was getting next to no signal before I installed this booster. Now I have 4G almost all the time. The booster I purchased is for the internet signal only - it does not help the phone signal. I didn't realize until I was doing research for this purchase that the phone signal and internet signal on a cell phone are 2 different signals and some of the boosters are for internet, some are for phone, and some are for both. The customer service people at Wilson were very helpful in helping me decide what I needed. I would talk to them. « Show Less
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Who is your major Cell phone provider in your area? Where I live Verizon has the best coverage and then AT&T is second. But this phone is a CDMA phone and only uses the Verizon network. Do some research before you jump into this device. I'm hearing that Verizon is trying to phase out the CDMA technology in favor of LTE. Just do a google search of "CDMA Verizon" for further details.
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I don't have that problem. If you have a problem verizon can fix most problems over the phone. It might be the signals that you have
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Generally I have read that the usage follows Verizon coverage, but you need to confirm with customer service, I think. Ours works with our Verizon coverage, but I believe that if your coverage does not cover your home, the 5star will not work, either. We're getting ready to move to another house close by which has a new metal roof, and I understand that it will probably not work there. Big disappointment.I need to change my answer because I just read that AT&T; works also.
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The system itself needs and comes with an antenna that is mounted on your roof at the highest point. We live in a tri-level house so it is mounted on the chimney and then pointed to the direction of the nearest cell tower. The unit you are asking about is located in a window away from the solid brick wall outside and the two big trees in our backyard. We used to have the same problem and once I acquired more cable than what came with the unit moving it closer to the main floor made a huge difference. I get 4-5 bars at any given time; in addition, my calls come through and don't go straight to voicemail as happened in the past. We live in a "micro" climate whereby we are below a lot of multi level brick homes and a lot of tall trees. Though not rural still difficult to get a signal. This unit helped a lot. Good luck. I would suggest that you call your carrier and ask where the nearest cell tower is located and start from that point.
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Rog, the cell phone company that I am with in NC is a small company but they work with Verizon. They have the same signal also, so to answer your question. Yes, it should work just fine. I really improved my signal at the house! I hope this helps!
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On my phone it will take it from 2 bars no 4 and it will give me 2-4 bars 4g. But in some spots even with booster and antenna i get nothing but that is just at&t; for you
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There are differences between carriers. our best bet is to contact Wilson Electronics directly and ask which of the cradle type booster works best with your carriers. Call their tech support at 1-866-294-1660 or visit their site for an email address. I use one of their boosters with my AT&T; service and it performs great. I have recommended the -V version to neighbors using Verizon as their carrier and they have had excellent results.
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According to Wilson LTE works on all carrier with this. I know for a fact the 3G works though because I've had someone at my house with AT&T; and they had perfect 3G signal. I currently have Sprint as well and the LTE works flawlessly with it.
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Yes it doesnt matter if the phone is a 2g,3g, or 4g. It the network and service in your area that gives you the service. Iv came to find that out with so many providers after the years. But now i just stick with at&t.; They are a good service and provider in my area. Thank you
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They supplied me with one after months of arguing with them about dropping my phone calls. I did a factory reset, new phone, then new sim card and nothing worked. I should be receiving this from Verizon today and hopefully it solves my issues. I had no issue with my service the first year I had the phone then they believe they lost a contract with a tower which made my signal drop down.
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I haven't had any issues with reception due to the phone. Its all been the provider, although even that has been very little to none. Been a pretty good phone for me!
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Yes it works for Verizon and AT&T; for sure. It also boosts the signal for our MiFi Internet with no problems.
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I live in a remote area where reception is spotty at best (verizon). ATT owns most of the towers and kicked verizon out so no phones work but mine--I can call from impossible places.
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First of all, this unit has been one of the best investments for my phone I have ever made. That said, my iPhone 5 when wi fy is turned off shows 4G. I would ASSUME that 3G should work just as well. When I walk away from the house I have either no service, 3G, or LTE, but it doesn't work long enough to be useful. I didn't know I had 4G until after I purchased the Soho 65. I hope this helps, and for the small price of the unit, just go for it! My unit is about 2 years old. Russ
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The way the ATT guy explained it. If its a verizon unlocked phone it will hit only verizon towers and the same with att will only go off att towers. I was also under the inpression it will work on both.