Why does the lamp turn off on its own sometimes while I am using it? It does it quite often and is quite frustrating.
292858
Mine does not do this at all (I have used it for about 3 months). Perhaps yours is faulty?
292859
The switch is very sensitive to static electricity. Make sure that you are grounded by touching a neutral object, such as the pipe under your sink, to discharge the static electricity that has built up on your skin and clothing before using the switch.
292860
My own does the same thing it just turns off on its own..even if i haven't touched it or anything near it in like an hour..I have had this product for 2mth nw
292861
mine does this too.. while it's sitting untouched alone on a shelf. Can't be static electricity... Seems defective.
492474
I had the same issue with the lamp. I tried 3 different ones including the one Sony sells. All were bad. Had to change the TV.
1518477
I don't have any issues with the lamp (so far) I love it. Maybe you can return and get another one, well worth it.
217730
mine does not. It needs to be cycled back on... However, the unit can be sensitive to power surges and things like hair dryers turning on and off. Occasionally, you will just see the light turn on by itself. Not much of a problem, unless it goes on while you are away. I understand this is an issue with all switches that work on a conduction system. (like those lamps where you just touch the base and they turn on)
1870240
Of my 2 lamps, the 1 that I was switching on and off no longer works and the problem is the switch. I've only had this for 3 1/2 months
1798252
Mine has done it on rare occasions. I just reach over and touch it off. Thus far it has not been a real concern. Several years ago I had touch on lamps in our living room and same thing happened occasionally. So, based on my experience, as long as it doesn't become an issue, I just kind of ignore it. I think this happens with these type lamps. Otherwise I really like my lamp.
1697928
Based on my experience, the issue is related to how level is you Luma. If it is not level, then it will turn itself off. Try to make it as level as possible and test it again.
1578704
Hi Andriw, the UV lamp seems to go off and on at its own interval. There is no way to control it yourself -- it will be on sometimes, and off others. However, you could take the bulb out if you don't want the lamp on.
66346
Hello Sorry your lamp stopped working. I am not sure about the warranty. Mine is working so far and I like it. However I think there must be default 1 year mfg warranty. Send the email to the seller to see if you get a response or just contact Manufacturer.
583224
I think that is when it goes into it's "high power mode" every once in a while. You can try turning it to low, but mine works way better/faster when it is on high. It gets annoying if you are sitting next to it and watching TV, so maybe put it in a different room and move it back when you are done?
571461
Yes, one of our lamps flicker every once in a while, but eventually turn on. We bought the last lamp from Amazon for parts. We have six of these and the lamps fail often. There is no customer service for parts. I call the number listed, leave a message, and no reply.
2161759
Actually, it should begin rotation once power is turned on. The lamp I used doesn't have a switch, and must be plugged/unplugged for power,(it's an old touch lamp with a dysfunctional touch function) and every time I plug in, it immediately begins rotation. It sounds like yours might be broken, but try it in another lamp to be sure. Good luck!
1146388
The light shuts off by itself and comes on by itself when there is movement. There is a high and low intensity switch. Hope it helps.
26356
Probably the battery. I have had issues with it after purchasing the lamp. You should call the company. They have shown they have an outstanding customer service. They replaced the entire head when I contacted them.
102008
Maybe you have a defective lamp ...we did not have any issues and it still functions perfectly after a year. Call Amazon and they will issue a return form....best of luck with the replacement! Follow the instructions and you should be happy with the lamp!!
1873688
That happened to me about a month ago. Amazon was great and advice me to return the defective product. I bought a different brand of lamp now and it's been working great. Good luck.
1441974
Interesting issue - when I first installed the lamp, the "power on/off button" seemed to work well. But after having this lamp for a couple of weeks, I am having the same problems as Mr. Chung reported. I still like the light output and size - but I am a little discouraged by the several tries it takes to turn on and then off. Maybe I reported too soon initially on my satisfaction with this.But the difficulty in turning on & off is an issue the manufacturer needs to correct. Tom McElroy