Hi I purchased a Laza Zcell 3460 mah extended battery and cover from you on May 21, 2013. Cover broke and cannot charge phone. What can you do ?
280375
If you got it from Laza, contact them. They sent me a new cover right away when I told them mine had broken.
280376
Not an answer... I am looking to buy... Is the cover that bad? I am seeing very good reviews on this item... please clarify... thanks!
645794
Most likely, battery is bad & cannot be charged. If it cannot be returned, then one of the cover can be popped off & battery can be replaced with parts from eBay & little bit of soldering...
1219459
I hope that helps. I had the same problem. That is why I ordered the new battery. Battery was fine. It was my 8 month old phone which was still under warranty. Now I am scared so I took out insurance. I know have a spare battery if I ever need it.
1252352
The battery that I installed in my phone was fully charged in about 4 hours. If the battery that you recieved won't charge you might have got a defective one. I would try cleaning the contacts on the battery and your phone and then try to charge it again. If that dosen't work then you will have to return it for replacement. I hope that answers your questions.
863804
It doesn't work with stock cover, I received a new black cover with my extended battery
53240
When you bought the 3500 mAh Battery, you should have received a back cover. You have to remove original back cover and use the one that came with the battery.
1952622
See if they will send you a new one. I try to make sure my son keeps his charged so far no problems.
1178419
Means it doesn't work, your phone will not recognize it. I'm not sure why, it looks like the mAh of this external battery should be enough. Call your service provider and see if they have an answer as to what kind of external you need. In the mean time, call Amazon, get a return label from them and ship it back, no return postage, full refund. I had no problems with them at all returning it.
2008416
I will tell you what happened to me. I went ahead & got a battery that the #'s did not match. I inserted into the phone & turned it on & the phone said that it was incompatible. So the cost to ship it back was more than the battery was. So I have a battery with # 2013.06.06 that I can not use. I don't know if all phones act that way or not. but beware.
134676
I emailed seidio in ref. to the silicon cases for the extended battery. No response from them.
2028840
The battery fits perfectly, however, it is not holding it's charge. What should I do?
465167
Same problem here; one battery swelled while in use, enough to pop the back off the phone case. It was hot to the touch; I thought it might burst. I came on here looking for warranty information.
43646
Mine also has stopped charging completely. I purchased in October of last year and now it won't charge at all. There is no way I can see to contact the seller through amazon. If someone can find me an email or a phone number. Otherwise I cannot find it. ARG!
836727
How long did you charge it for? Did you use a standard wall charger that came with the package? I would recommend buying a new battery from a trusted seller and a smart charger and it will solve any issues now and in the future.
1627307
If there is an external charger for the base battery that came with the phone, it will work for the Laza battery. My standard phone charging cable also charged my Laza while installed within the phone. However, that being said, the ultimate authority for external chargeer suitability would be the folks at Laza. They have been very helpful with questions about their product for me in the past.
2274878
Um. Sorry for reply back so late too you. Daniel. Um. I had that problem with my phone, and thought is was the Gorilla Gadgets battery. It pissed me off. But you might have too take the phone down and tell them that you need another head peace and a cord to get a better charge. In the mean try this. Take the battery out of your phone, and wait for 60 seconds then try the battery again. Let me know what happens. I will check back your reply.
1544357
The same thing happened with me. Thankfully, I was able to get another charger and it'll charge it it's sitting a certain way. I cannot text or even touch the phone while it's charging, though.