Blue Vacuum Ring can someone help me? I just bought this thermos, used it once and the blue ring came off when I opened it to clean it and now I can't figure out how to get it back on the correct way. Blue Vacuum Ring can someone help me? I just bought this thermos, used it once and the blue ring came off when I opened it to clean it and now I can't figure out how to get it back on the... » Read More Blue Vacuum Ring can someone help me? I just bought this thermos, used it once and the blue ring came off when I opened it to clean it and now I can't figure out how to get it back on the correct way. « Show Less
300527
The stretchy silicone ring goes on the bottom of the cream-colored cap. Hook the flat part of the ring against the bottom most groove, then run your finger (between the ring and groove) along the rim to get the ring hooking back into.
2270945
Eureka advises that you charge the vacuum till the light on it turns blue. When it turns red then recharge it. I took this to mean not to leave it on the charger all the time. Their instructions did not say not to leave it on the charger but I think battery life would be enhanced if you followed the, "Blue/Red" charging instructions. I would give Eureka Customer Service a call and ask them.
966206
I wish I could help, but I trashed mine after about a year of the thing not working except intermittently. Try snapping the lid out and snapping it in again. Also, make sure your disposable lid is firmly in place. Good luck.
1283640
You have a automatic and manual mode. In auto mode, when the bag is placed properly, press automatic, give a little push on the lid, and the approximately 24 inches of vacuum, with the heating precess does the job for you. With manual mode, same precess except you press "Pump", when it reaches the vacuum you want, press "Seal", and you're done. You also can set the seal time, depending on what you are doing, with 4 heat zones on that. Good examples are on YouTube, which is what I did myself before purchasing. Just type in the machine model number and make and take you pick. Very good information on YouTube. Hopes this helps you decide. There are lots of models to choose from, and I would definitely get this one model. Also, go the company site, there are plenty video examples to view.
2062021
I put the pump in and used the same locking ring, why would you need a new one? the old one works fine. Getting the ring on and turned into place is tough, I needed to wedge it down with sticks from the bed to be able to turn it. I jacked the bed up on the tank side... there is stuff on U-Tube on how to do that.Lots of luck. the pump has only 2 slide post instead of 3 but once in works fine. My failure was due to it overheating, I let the tank get almost empty (maybe a gallon fuel left) so the pump could not cool down, now I NEVER let the tank get below 1/4 always having liquid in there to cool it down. I put the pump in and used the same locking ring, why would you need a new one? the old one works fine. Getting the ring on and turned into place is tough, I needed to wedge it down with sticks from the bed to be able to turn it. I jacked the bed up on the tank side... there is stuff on U-Tube on how to do that.Lots of luck. the pump has only 2 slide post instead of 3 but once in works fine. My failure was due to it overheating, I let the tank get almost empty (maybe a gallon fuel left) so the pump could not cool down, now I NEVER let the tank get below 1/4 always having liquid in... » Read More I put the pump in and used the same locking ring, why would you need a new one? the old one works fine. Getting the ring on and turned into place is tough, I needed to wedge it down with sticks from the bed to be able to turn it. I jacked the bed up on the tank side... there is stuff on U-Tube on how to do that.Lots of luck. the pump has only 2 slide post instead of 3 but once in works fine. My failure was due to it overheating, I let the tank get almost empty (maybe a gallon fuel left) so the pump could not cool down, now I NEVER let the tank get below 1/4 always having liquid in there to cool it down. « Show Less
1012350
I opened the little round button and put the vacuum hose on it, covering the whole circle. I also sealed the bottom tightly. Hope this helps.
1878443
I returned it :( I don't remember why. My thermos is best ever. Made by thermos.
510939
I have not had this problem (yet). The reason that I bought this model was that the write-up claimed that the lid was "easy to open". I'm disappointed to hear that you are having this problem. If you do get it to open, apply the silicone o-ring lube to the threads also. This will help prevent them from seizing in the future.
1511700
I have the same issue. It's coming out of the hole and when I turned it off after a while and ran cold water over the pot, the orange safety thing plopped into my food and most of the liquid was gone. I put the thing back in but I wasn't sure how far it's supposed to be in. I pushed almost all the way (it's housed in a rubber thing under the lid) and partway and either way the steam just comes out of that hole. The instructions don't mention anything about steam coming out of that hole. I've never used a PC before so this is very confusing.
1902378
As far as I know there is nothing you can do to fix that other than to replace the part. You might find the occasional well-stocked hardware store that would have the part you are after but the better bet would be to contact Thermos directly at: 1-800-831-9242 or visit www.thermos.com. I have been handwashing mine - not sure if that absolutely needs to happen but so far there have been no issues doing it that way. Good luck!
457037
I have the same problem. Two of my lids broke. I just emailed Thermos, so I will just have to wait and see what they say.
1776025
I had the same problem. What I do now..fill the blue bowl (I know, obvious) then place it somewhere firm, like on the counter. Put the bottom and tighten it just till it makes contact, do not over tighten, I use one finger to screw it on. Then press down around the edges of the bottom piece firmly so it slides on and then tighten the rest of the way. But again, do not over tighten, turn just till it makes contact. Hold it over the sink to be sure it does not leak. It will come off almost as easily.Had mine for almost 2 years now and no problems.
2073484
Looks like the lid gasket is either worn or was sized wrong. If it's new they should send you a new one, otherwise you can look into getting a new gasket. Something that might work is adding layers of Teflon tape around the current gasket until it stays on, but note that whatever material you use could end up leaching into your beverage if the liquid contacts it.
2136009
I got the same issue at first. I managed to open it up this way: Hold the bottom plastic/clear at the point (the spout) with one finger in one hand, and your other hand is holding the the stainless/metal part, then pull the clear plastic part away from the stainless /metal part. Good luck. Hope it works for you.
209747
Not really sure, but maybe there is too much of a vacuum. Try popping the sipper seal a few times and then screwing off the lid.
877604
You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take that end out and stick any attachments onto it. You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take... » Read More You need to tighten the two Philips screws which secure the handle to the body. It shouldn't detach as long as it's screwed properly.The left side of the back of the vacuum has a clear looking port for one end of the hose, the wider end. The gray part on the hose attaches to that port and you screw it to the right to secure it. The other end of the hose (narrower black end) gets wrapped around the back of the vacuum (there's a little "arm" like thing that it loops over) and then stuck into the hole on the bottom right of the back. When you want to use the hose you take that end out and stick any attachments onto it. « Show Less
772735
Hello Heidi; Look at the soap container, it has a blue sleeve on it. Above the blue sleeve is a white cap. Unscrew this white cap until it comes off. It might be a bit tight in the beginning so you might want to use something with grip to turn it without slipping. Do not jerk the cap off as the siphon is attached to it. Once open, fill the container with your soap/shampoo of choice and screw the cap back on tight enough so it won't leak but not so tight you will have difficulty unscrewing it the next time. Make sure that the siphon goes back where it belongs. Keep in mind that the soap is dispensed only from the front spray. I hope this helps :) Hello Heidi; Look at the soap container, it has a blue sleeve on it. Above the blue sleeve is a white cap. Unscrew this white cap until it comes off. It might be a bit tight in the beginning so you might want to use something with grip to turn it without slipping. Do not jerk the cap off as the siphon is attached to it. Once open, fill the container with your soap/shampoo of choice and screw the cap back on tight enough so it won't leak but not so tight you will have difficulty unscrewing it the next time. Make sure that the siphon goes back where it belongs. Keep in mind that the soap is... » Read More Hello Heidi; Look at the soap container, it has a blue sleeve on it. Above the blue sleeve is a white cap. Unscrew this white cap until it comes off. It might be a bit tight in the beginning so you might want to use something with grip to turn it without slipping. Do not jerk the cap off as the siphon is attached to it. Once open, fill the container with your soap/shampoo of choice and screw the cap back on tight enough so it won't leak but not so tight you will have difficulty unscrewing it the next time. Make sure that the siphon goes back where it belongs. Keep in mind that the soap is dispensed only from the front spray. I hope this helps :) « Show Less