the pillow smells like it has a lot of industrial gas coming from it after i have opened it.. what should i do to fix that?
280843
I washed and tumbled dry mine twice, and now there's no more smell and I'm really happy with them. (Originally I couldn't sleep on them because the smell was giving me headaches.)
280844
Hi, I've no idea. I tried this pillow and it is not for me. It is too firm and lumpy and the bamboo cover is rough to the touch. Someone suggested I needed to fluff it in the dryer but that was not the problem. This pillow might work for a back sleeper but for side sleeping I found it to be a disaster.
280845
Hi Ragie, viscoelastic foam or memory foam tends to give off a smell when new. You can let it air out for a day or two, or you can even go ahead and wash it(the whole pillow) if you want to expedite the process. We are constantly using fresh memory foam, and we vacuum seal the pillows to keep shipping costs down which sometimes traps some of the viscoelastic memory foam smell which will disappear.
280846
I didn't notice that problem, however I believe this is a washable product.Check the tags to make sure, or contact the seller. I hope this helps.
280847
Put it in the dryer on low for an hour with a dryer sheet, or wet a washcloth with fabric softener. It may take a few cycles but it will go away. I have had mine for three days now and no odor at all.
280848
Just got this pillow last week and was initially put off, as the smell was quite strong. I washed it on cold and tumble dried on low - the smell is completely gone.
280849
I had the same issue, the smell was horrible, I did put in the washer and put in Downy, smell almost gone. I bought at a trade show, if I would have opened the little bag, probably not bought
280850
This is the SAME [problem I had with this pillow. I didn't fell like washing a brand new pillow, so I just let it air out. It still smells, but it is getting less pungent after weeks, but still smells when trying to sleep on it.Well more time has gone by & the odor persists. Not so bad, if you sleep on your back, but if you are on your side , your face in in the smell. If the company has a solution, please let me know.
270274
Suggest you consider some other brands. It has an awful smell like spoiled nuts in its recent products which I received.
1134637
Hi Marilyn, All foam products will have a very temporary and light "new foam smell" as with many new materials. We recommend removing the zippered cover and letting the foam open air for a few hours if you have sensitivity to smell. We will gladly accept returns which have any defects.
1065877
the odor might come from the plastic bag,you can air it for a while ,it will go away.
1060882
Yes. The smell is very strong when the pillow is new. The odor lessens over time.
2137795
I had no issue with smell, I would suggest setting outside and letting it off gas for a few days
2097275
not sure what caused the smell.....but I put some dryer sheets under it and top of it and the smell seemed to go away.
1079937
I have had a couple of these pillows. They arrive with a chemical smell from the packaging that irritated. I just washed (submerged) them in a pail with dishwashing liquid soap solution. Then I rinsed them, drained them and let them air dry. That worked well with no danger of destroying your washer/dryer.
137797
I wish I could help you concerning the odor. I never opened the one I bought up. It was a replacement for someone in the family. I accidentally Machine WASHED hers and it Ruined it! Don't wash it, take it to the cleaners and ask them is my suggestion.
898790
Mine puffed out by itself after opening it. It smells for about 48 hours. Love it now. Most comfortable pillow I have ever owned.
2002710
I would send it back and ask them to replace it, but call first. I just smelled mine and I wouldn't call it good smelling either....
1021844
I just got mine out to check. I have a pretty good sense of smell and mine had no odor. Sometimes soaking it submersed in vinegar for a few days will clear the smell. Good luck!
159733
I am sorry I won't be much help - my silk comforter did not have any odor! My guess would be that the plastic bag the comforter was packed in probably held in any odors (no telling how long that comforter had been sitting in a warehouse). My suggestion - spread it outside for a day and see if Mother Nature takes care of it for you!
1161763
I'm assuming it's due to memory foam. Most memory foam has strong smell. Mine didn't last long
2151230
I don't remember a strong odor, and used the pillow within a week of its arrival. So, I would suggest within a week or two.
236884
Hi Jo,I don't know because out unit does't have those smell.Is it brand new? Maybe that's one of the reasons. Let it work for a while and see how it's gonna happen. If it doesn't change at all, you should send it back soon! Hope this help!
843332
I just opened mine and got the same chemical smell. It is disconcerting. I'll leave them open for a bit and see.