I have the machine, but can't seem to get any bass sound from it. Does it have any controls for that? If not where can I get it repaired?
283210
it does not have bass controls. i like the unit but was disapointed with the sound.
283211
It does not have a bass control. To obtaincontrol you have to use the connections that go thrugh your computer. The sound is good if not played too loud. I find this the most discouraging aspect of the machine. I have check several other models like this and none have a bass/trebile controls.
283212
I bought this as a gift for my elderly mother and I wanted to get good sound while keeping things simple. I dont think it has separate bass or trebile controls but it has output jacks in the back to connect to a receiver where you can use those controls for louder/richer sound. For my mother, at least, the sound output this component provides serves its purpose well.
1721980
I think your machine has got a hardware failure. It sounds a little like something is broken in the turntable mechanism. I don't think you're doing anything wrong. (Oh, and no I haven't had anything like this happen in mine.)
475350
Unfortunately, I don't think you can fix it. It's a design flaw (a pretty bad one for this product). The audio quality is outstanding (better than the stupid Beats from Dr. Dre for sure..). What I did was to order a replacement (because it should be covered under warranty) and I was simply more careful: what actually breaks the plastic is grabbing the headphones from the ear pads when you take them off and on (despite that being the natural way of doing it) so every time I put them on and off I just expand them from the over head band, without putting strain on the thin plastic connectors that actually break. I hope this is useful. Unfortunately, I don't think you can fix it. It's a design flaw (a pretty bad one for this product). The audio quality is outstanding (better than the stupid Beats from Dr. Dre for sure..). What I did was to order a replacement (because it should be covered under warranty) and I was simply more careful: what actually breaks the plastic is grabbing the headphones from the ear pads when you take them off and on (despite that being the natural way of doing it) so every time I put them on and off I just expand them from the over head band, without putting strain on the thin plastic connectors... » Read More Unfortunately, I don't think you can fix it. It's a design flaw (a pretty bad one for this product). The audio quality is outstanding (better than the stupid Beats from Dr. Dre for sure..). What I did was to order a replacement (because it should be covered under warranty) and I was simply more careful: what actually breaks the plastic is grabbing the headphones from the ear pads when you take them off and on (despite that being the natural way of doing it) so every time I put them on and off I just expand them from the over head band, without putting strain on the thin plastic connectors that actually break. I hope this is useful. « Show Less
503383
I have the same problem and unfortunately have not been able to play music from it either. Maybe we can get an answer from the makers on what we might be doing incorrect.
1649113
I got mine today. All I can get is a white screen. I am downloading the mp3 player recovery tool on creative's website right now. But I am thinking mine will have to go back.EDIT-- Creative's recovery tool didn't help. Nothing helps. Looks like this thing is going back to Amazon. I will see if I can get my money back.
1172977
I had same problem!!! I returned it Amazon defective. If you've steady had it a while, contact amazon or monster. They might swap. I got another unit instead.
36311
Thanks Wagner. I will set it that way and see if anything changes over the next day or two and post back here.So much for a day or two, I just tried it and it is very loud now. Mine wasnt refurbished, I bought it new in the package. Werid bug for sure.
2195801
I agree with Jerry, if you have the option to send it back do so ASAP. I have had 2 of these units the first one the Subwoofer and Sound Bar would lose link very frequently, and sometimes emit a strange feedback.But could you explain the symptoms you are seeing? Personally I had the best luck with putting the sound bar in pairing mode (Hold input button till flashing) while the sub was unplugged. Once you plug in the sub it may pair automatically otherwise hold the link button until the lights go solid.Note: My second system has worked flawlessly since I unboxed it, solid link and no strange feedback. I agree with Jerry, if you have the option to send it back do so ASAP. I have had 2 of these units the first one the Subwoofer and Sound Bar would lose link very frequently, and sometimes emit a strange feedback.But could you explain the symptoms you are seeing? Personally I had the best luck with putting the sound bar in pairing mode (Hold input button till flashing) while the sub was unplugged. Once you plug in the sub it may pair automatically otherwise hold the link button until the lights go solid.Note: My second system has worked flawlessly since I unboxed it, solid link... » Read More I agree with Jerry, if you have the option to send it back do so ASAP. I have had 2 of these units the first one the Subwoofer and Sound Bar would lose link very frequently, and sometimes emit a strange feedback.But could you explain the symptoms you are seeing? Personally I had the best luck with putting the sound bar in pairing mode (Hold input button till flashing) while the sub was unplugged. Once you plug in the sub it may pair automatically otherwise hold the link button until the lights go solid.Note: My second system has worked flawlessly since I unboxed it, solid link and no strange feedback. « Show Less
2167110
The same thing happened to me. So I sent it back for a replacement. The same thing happened to that one! So I sent it back for a refund & just gave up on the speakers. I'll save up my money for a brand with higher quality standards!
474571
My experience is the opposite... too much solid, rich bass, so I keep the volume knob located on the subwoofer control panel turned down to about 15%. Surprising for such an inexpensive system. Assure your connections, assure the subwoofer volume is tuned up, try a different audio cable between your sound source and subwoofer, try a different sound source. If none of these things work, consider returning them for replacement.
1183498
I have an output amplifier (DJ Stuff) that I use anyway so I didn't notice anything flat. Try boosting you Bass setting in yours computers EQ
283190
Make Sure Your Mike Is Not On And To Close The Speakers. Plus Check The Cables Make Sure they're Properly Connected. Or Check Your Bass Maybe It's To High
1776354
Music works good just the microphone isnot working. Also the golden color outer cover of the headphone felt off last week. Is there anyway you can send this little part to me so i can glue it back on?
395026
I am questioning this purchase. My son uses it for vocals. It used to sound better but now it is all Bass. I suspect the high frequency driver is blown and am in the process of replacing ($80).Does it produce quality high frequencies at all? If not, may be the same issue.
1780175
were u able to fix the problem? i recently bought this midi and am having the same issue
474569
I have the same set, and the sub is under-powered compared to a lot of other speaker systems. However for me the bass is good with no problems, you might have received a damaged unit. The board and controls are "IN" the sub container, so they get hit by the air passing by. But I would contact Limitless Creations and see if they will replace it as a damaged unit.
1030521
You can adjust the bass through advanced sound editor which you can download from turtle beach website. TB actually recommend doing this and restoring to factory setting and downloading latest firmware. There is instructions on how to do this on the support website, if you have any problems let me know..