How do you get the remote to work? I have the batteries in it. I plugged it in and just the bottom seat is vibrating.
300031
Im sorry i dont have an answer. You might have a shortage or your item may be defective My chair was as simple as plug and play.
2225356
Try taking out the batteries and putting them back in. I had no problem with mine when I got it and have loved it! Sorry yours isn't working. Also, it has to be on a flat surface. It doesn't work on the carpet.
1659924
I have not yet tried this, but have you tried using the vibrate feature without the prongs screwed in? And if not try it. If that does not work then I would try to pry the shock buttons out of the remote so they can't be accidentally pressed. Hope these suggestions help :)
2090762
If you already tried new batteries , then I would contact the company and send the remote back for a new one. You shouldn't have to do anything with the remote to get it to work properly. Did it work before?
848992
Try flipping the battery over! I had mine in upside down! Otherwise call the company. My sister got a replacement remote for a different product from them.
280980
try on new batteries only / then electric cord plugin only / then read the owners manual / then if it will not work return it
320828
First insure the wires are connected correctly. Make sure you have good batteries in the remote, if that doesn't work move it manually with the buttons on the box. If these don't work send it back for a new one.
609212
Make sure the remote is seated all the way into the caller. If it's a little loose it may not charge. Seat it tightly and it should charge fully. I had that happen once to me. Next time I made sure it was fully inserted into the caller and it charged fully and turned on right away.
260182
I had the same issue. I had to wiggle it a bit. Ot worked for all of 1 hour. I suggest getting a new one and return this. Sorry about that
506199
P.S. Are you sure the problem you're trying to fix is the Receiver in the unit and not really a bad remote? Have you checked battery, reprogrammed, tried a different remote?
833061
Try replacing the batteries. If this does not work, contact customer service for replacement of remote under warranty.
1968236
Check to make sure batteries are installed properly and are not faulty. If it still doesn't work return to the place of purchase and let them work it out for you. If faulty will need to be replaced.
167613
Never tried to open the remote, but have you checked the battery or tried a new battery? Mine was acting screwy until I did this.
2079121
Check the battery in the remote. I think it's a cr2032. Replace it and see if that helps.
1344831
Welllll, we have this problem too. I called the company and got a new remote and it still didn't work all the time. We put a titanium battery in and it's now working all the time but I really don't know if that's why.
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.
2009690
Obviously I don't know for certain what could be wrong but several troubleshooting ideas come to mind: first, is the fan off? Try taking batteries out, rubbing them on cloth or towel and replacing them, and then try to use. If that does not work, try replacing all batteries with new. Make certain fan is completely off before working with the remote so that any instructions the remote or fan received before it stopped working will be eliminated. Also unplug the fan for 2-3 minutes to delete prior, possibly conflicting instructions sent to the fan by the remote. Also, make certain the remote has a clear, unobstructed view of the fan--the remote won't work if it's too far away or at an angle to the fan. Hope these help but you may need to contact the manufacturer.