Continuous drain not working (used to) - hose connected, but bucket still filling up and nothing coming out of the hose. Any ideas?
279559
I would have to think the valve is not working. I would open it and try a pipe cleaner from the outside. Also check the handle to see if it is turning the valve.
279560
I don't use the hose drain feature, but ti is pretty obvious that there is a blockage... probably just general household dust debris blocking either the drian hole or the hose.
279561
Make sure the gasket on the hose fitting is good and tip the unit slightly to the back, by putting a board under the front.
279562
To the best of my knowledge, if the cap is removed and an outlet hose is connected, the unit should drain to the hose rather than the bucket.
279563
We use gravity draining with a 1/2" clear plastic hose, and every few months ours stops draining. The tank then fills up, and the unit shuts off. When that happens, we carefully pour 1/4 cup of liquid bleach into the container, and that has always fixed the "clog". Our hose goes through a block wall and into an underground drain tile, so we can't see what kind of goop is growing on the end of it. It may take a couple of hours, but eventually the bleach gets through the hose and dissolves whatever is plugging the end. Bleach doesn't instantly dissolve in the water, but rather settles to the bottom of the tank and goes into the hose relatively quickly. It's similar to liquid drain cleaner. We use gravity draining with a 1/2" clear plastic hose, and every few months ours stops draining. The tank then fills up, and the unit shuts off. When that happens, we carefully pour 1/4 cup of liquid bleach into the container, and that has always fixed the "clog". Our hose goes through a block wall and into an underground drain tile, so we can't see what kind of goop is growing on the end of it. It may take a couple of hours, but eventually the bleach gets through the hose and dissolves whatever is plugging the end. Bleach doesn't instantly dissolve in the water, but rather... » Read More We use gravity draining with a 1/2" clear plastic hose, and every few months ours stops draining. The tank then fills up, and the unit shuts off. When that happens, we carefully pour 1/4 cup of liquid bleach into the container, and that has always fixed the "clog". Our hose goes through a block wall and into an underground drain tile, so we can't see what kind of goop is growing on the end of it. It may take a couple of hours, but eventually the bleach gets through the hose and dissolves whatever is plugging the end. Bleach doesn't instantly dissolve in the water, but rather settles to the bottom of the tank and goes into the hose relatively quickly. It's similar to liquid drain cleaner. « Show Less
279564
I had a similar problem...I would suggest making sure your not fighting gravity. Other wise then that send the damn thing back
1807949
I'd first check under the sink to see if the cord is getting hung up on something under you sink, if that doesn't work - call your plumber back. This is my second one, not yet installed but the 1st one (previous house) was a standard that would allow rinsing and reach of the entire sink (30")
25775
The unit does have a drain fitting at the bottom in case of some kind of unit failure resulting in the water not shutting off. When the unit is functioning normally, no water will go to the drain. At the very least you could run tubing into a bucket but I would be careful to periodically check it, or as an extra precaution, you could attach the drain tube to a condensate pump to remove the water to the outside.
1572114
I have the same problem. There is a design flaw, get a sharp pointed knife or something and move the drain hole line inside the water resorvoir. The water is not draining into the lower part. I am going to ask to get mine replaced. I see at least one other person has had the same problem
1729482
If the tank won't fill, but water flows out of the faucet, then you did not hook up the water correctly. You connected it to the tank outlet/faucet, instead of the tank inlet. Best of luck! The written instructions worked perfectly for me.
2274553
Unless i have been using it wrong, the hose is where the water is expelled not entered. I tried to pump thru the hose and it wouldn't suck any water up thru the hose. I could be wrong make sure to verify 1st answer.
1832347
I took it to the sink and filled it under the tap until you see the water at the top of the bucket at the fill line. After the water goes down a bit you can't see the water level anymore even though there is lots of water. The bucket is pretty big. Therefore I don't use it anymore.
1016034
It has a hose connection so you can set it up to drain that way. I've only used it by emptying the bucket every few days.
2266236
The water must be let out of the hose. So. turn off the faucet and open the sprayer and any other valve on the end, allowing the water to drain out.
378991
read the instruction manual. there will be a section on this. i believe there's a "cap" that needs to be removed first. but it's likely you do not have the drain hose LOWER than the unit so it cannot flow correctly.
1564350
Is the drain hose hanging I've the sink high enough? (Once you get it working, consider buying a lint trap to zip tie around the end of the drain hose. You'll be surprised at how much lint collects. Not the best for general plumbing.) Good luck!!
342243
I had the same problem and attached it to the end of a 10-foot sewer hose that was in turn attached to the tank drain port. It worked very well and gave me the extra distance I needed to reach my disposal point. I did have one of the adapters that are clear and have hose port for flushing attached directly to the tank drain. This way I could check when the black tank was running with clear liquid and also when I was finished, I could connect a hose to flush out the whole system. It really worked great and is saving me from having to drive 15 miles to empty my tanks after a trip.
513646
By hooking up the drain hose to the rear of the unit you enable the continuous flow function to work- there is a float inside the reservoir that will make the unit stop when it is full of water (kind of like how the float in the back of your toilet works!) by hooking up the hose you subsequently bypass the float from ever sensing the unfit is full.
1266826
Hi, you might want to unscrew the bottom to see if it is clogged but first I would remove the hose and check there. I have had little objects get caught there and it would loose suction. I have 2 of these and have had the one for 5 years now and love them both. Hope this helps
2198779
I have never had this problem with this Drain. I would suggest making sure it is tightened down enough so that it is flush with the bottom of the bowl
1000093
It may be dirt. If you leave a hose connected, water can stay in the down drain and cause mud in the base. When the water is turned on, this goes up the line first. Best cure is to always disconnect the hose after you turn the water off.Another cause could be a break in your plastic line. I have no experience with this, as the faucet I put in has a long metal down drain and intake.
2186082
try removing the water bottle and draining whatever water is in there and start over. i have this water system and have not had a problem with it.