How do you fix the problem with the lock?
306877
It looks to me like a design deficiency without any real fix. There is a lot of room between the base of the blade and the inside of the handle that can't be tightened up because of internal mechanisms and spacers.
306878
The location and angle of the bend in the piece that makes the lock is important. You can disassemble the knife and work that part for placing the lock point that contacts the back of the blade. How the piece is worked should be of concern. To make the adjusting bend may be done cold, or, the piece may require heating to prevent a breaking. I do not know if a cold working or a heated working is best.
306879
If the lock has slipped to the otherside of the blade you will probably have to get a star screwdriver to open the knife and reset the lock.
779344
I had problems w/the lock just keeps recycling the bolt.thw mfg told me to unplug pin wire that goes to the board and that helped for awhile.try that and then reset it.
1742577
As I remember my locks came set on zero waiting for my combination to be set. If the one that won't open was set to another number and the key pulled then the only way to open it is to try every possible combination. I'm sure Amazon will replace it as defective.
1978511
The process was in the directions. Mine said to align the dials to "tree" which would open the lock. Resetting to a word you want to use is a little complicated. If you need those directions, let me know and I'll see if I can help you.
2011626
Yes, I had the same problem with the safety lock. The simple fix is to take a hand drill with bit and expand the opening slightly. It still locks but opens with a mild tug. Good Luck.
465528
Mine locks but the locking cable has loosened. Does anyone have experience tightening it?
2108444
I found that I had accidentally bumped the child safety door lock actuator during the installation which would create the problem you describe here. Good luck!
842443
On mine I just have to press the lock release button then twist the handle until the handle locks automatically. You need to make sure your lock button is not stuck in the open position
1887367
Remove the sensor from the mount. Twist the back and there it is. There is even an arrow pointing to the lock position.
1973540
If you can still open the box, take it to a lock & key place. They should be able to redo the lock and make you a new key!Best of luck!
247290
No, mine works perfectly. You could always just hit the lock button in the upper right corner then close it.
329263
I am not experiencing that problem. That does not sound normal. Try locking the locks.
1374497
The same problem happened to me, I had to turn the combination to each number and test the lock to get it to open (the number dial and the turn nob are no attached and will spin freely of each other). Once I found the "new" right number I told my son to leave the combination where it was so he could still open it.
904191
Hit the num lock, that should correct the problem. Sorry I took so long to respond.
1560418
I presume when you enter your code, you then pressed the bottom RIGHT "lock" button. If it opens when you enter your code, then you've installed it right, otherwise it wouldn't open. The lock may not work if the batteries are weak. Try replacing the batteries with new ones. Preferably a good battery, like Duracell, not some cheep brand of battery. Also, try putting it on on auto lock and see if it locks that way.
1374514
I am very sorry that you are having this problem as well. After unsuccessfully trying to apply pressure and wiggle the key, I gave up and resorted to brute force. Since I had to break the lock, at this point the "safe" is just a bulky and heavy drawer.
1978512
I cannot open mine either. Can't send it back as it is over a month since I bought it. I ordered a different kind of lock. Very disappointed...Alma