It's about 2 days using this mouse and the connection seems to be cutting in and out, as the cursor lags every other minute. Any suggestions?
200352
I have the same issue. Try "forgetting" the connection and reconnect the arc mouse. They usually works for me.
993038
This is common issue with the switches used in this mouse (early fail). It's still under warranty. Contact Genius and open a trouble ticket. It will most likely get replaced.
976209
I tried to use my wireless mouse with it and there was an annoying delay so I plugged the sender directly into my notebook and have been using it that way since.
2071737
Have you gone to settings and select mouse to make sure it is connected? Make sure it is on? Change the batteries? If so, then you probably have a defective mouse and should return it. Sorry, I can't think of anything else.
1275477
I have! It's extremely annoying. Any luck with fixing it? I bought my mouse in January 2014.
1881716
yes the installed drivers set up virtual network so you might say the mouse has its own channel. sometimes in a hot spot the mouse will cut out for a couple seconds.
1544219
I have the same mouse and it is great. you should be able to copy and paste just like any other mouse that's how mine works. if that doesn't work take a look at your settings.
227685
Does the arrow jump to the corner or does the mouse just not fo anything? You probably hust have to restart your computer and then it should be fine. When i first had mine, every now and again it stopped functioning and had to restart, I think my mac just had to 'get used to it'
1033120
Well that certainly sucks. Mine works fine. If your batteries are good then you may have a bad mouse. Try it on another computer I guess. If it still doesn't work then I'd return it.
2108987
Definitely issue. Mine lasts a whole day, easy. I'd look up if there is a way to reset the mouse and start charging again. May not have been fully charged initially. if no other options, would ask for replacement.
2150863
Every once in a while the mouse will "wander" or "drift". It's correctable by unplugging it then re-plugging it in to the USB port. I've not noticed any problems specifically with the scroll wheel. I've also never mapped any of the other buttons, so I can't say how well they work.
1047517
I dont use it too often, but i wish you could adjust the speed of the cursor. It works well but i usually resort back to the computer mouse.
2124597
This mouse can be somewhat temperamental. I have found that it is best to turn the mouse on and press the bluetooth button prior to turning the computer on; this usually prevents you from having to reconnect the mouse. I notice you will have to reconnect more frequently as the batteries go. As with any bluetooth, the connections are inconsistent.
45974
I recently had to replace the set of two AA batteries that came with the mouse. The light on top of the mouse was indicating 'low battery' and the mouse became unresponsive. This was after about 3 months of very heavy use (4+ hours per day). I believe this compares to the battery life of other wireless mice (not bluetooth) I have used in the past. I now have Duracell Alkaline batteries in the mouse, so they might last even longer.
615942
That is unfortunate, it is because your device is not getting paired with the machine. It never happened with me. Could you try using a different USB port. I do not know if there is any driver for the mouse that you could install.
1179690
It very well could be the mouse but before you get a new one change the mouse pad that the mouse sits on. Sometimes they become rough and worn although you can't see it. That would slow it down. I have had other instances where my computer was not working properly at all and as soon as I changed the mouse, PRESTO! everything worked fine. Sometimes they just go haywire or get corrupted in some way. A simple little think that can cause some major distress.
2009566
my mouse didn't work regularly either. I couldn't tell if it was the keyboard or the tablet. I haven't tried to resolve it. sorry I couldn't be more help.