My dispenser stiled working! Changed the batteries, the red light goes on when I put my hand under. The green light also goes on for -+.But no liquid
271841
Red light means it's off. Touch + to turn on to green. If nothing comes out but you can hear the motor, it might take a few times to prime. I generally try to refill before it is bone dry.
271842
Hi Victoria,We're sorry to hear this. If you are still having trouble, please give our customer support department a call at 877-988-7770 (M-F 8am-5pm PST) so a representative can further assist you.Best,simplehuman
1468824
I am only using Battery power and the Batteries are showing full charge However Sometimes they dispense in the middle of the day for no reason at all. I have no idea why these units behave like they do. Let me know if you find out anything I would be interested.
212791
I will check it and let you know. I have had this happen too. I shake the tube really well.
1107662
My spray didn't work at first either. I just unscrewed the top, and then I put the bottom of the spraying component in a glass of water, and then after attempting to spritz the water it ultimately worked. After that I put it back into the bottle and everything worked fine.
207613
We have had our dispenser and stand for 7 years now and love it. When I was first learning to clean it, I accidentally put the rubber washer on the outside which caused a leak, but I quickly learned that it goes on the inside. No drips now. I suggest you disassemble the spigot and reassemble it. That should solve your issues.
1452086
Had the same problem with several soap brands. Seems as though the underbody dispenser apparatus gets plugged up and allows the pump to be depressed, but has insufficient spring left to allow it to back come up again: thus you get a short stroke/minimal output problem. I tried cleaning it, oiling it, etc... nothing worked. Just replaced that part from Moen's website. Hopefully its a fluke, because it isn't even a year old yet.
2244967
There is not supposed to be any liquid. If the compass is not moving gently tap it on the palm of your hand. If that doesn't free the needle then call the customer care and let them know it is defective.
1528016
The light started flashing in mine as well -- still worked though and I couldn't find where I put my manual. We completely emptied it out because we were going out of town for a week. When we returned it was working normally! Try emptying it and refilling, I read somewhere that the 'float' may not be working right, and thinks the machine is empty.
2044984
It means you are out of cleaner fluid. I doubt the machine will work. Just take the tray out and add or change the Norelco fluid. You can buy a bottle at Target for sure as I just got one (~$5). If you change the fluid, clean the tray out. There is muck at the bottom. To save money, just add more fluid to the remaining. Fill up to the hard to see top line. BUT with the next red light, change it all.
1327695
Pull off the top attachment while in operation and look down the neck of the unit. You will see a green light through the water that is being pumped if working. I've had mine for several years with no problems.
1072013
I noticed that mine won't work if its low on water, so make sure it has the recommended amount. It seems after an hour of use it needs refilling.
1543339
Had the trickle problem as well however it was intermittent. On our dispenser the handle can be rotated when it is in the down position. This rotation was slowly causing the nut that began flush against the dispenser base to slowly unscrew and prevent the handle from moving to the complete down position. We used pliers to screw it back down and it helped.
9242
Sounds like you may be having an issue with the rolling dispenser. We've had ours for about two years now and it's always worked great. Maybe, if you're using a battery, it's running down. We got a power cord for ours so you may want to try that. Also maybe try smaller or more roundish kibble, if that's possible.
1103744
Oh no! Mine just started leaking too and I'm not sure if it's too late to return it. Let me know what happens with yours. I really have enjoyed this dispenser until now.
1585162
1) when you press the little button (top right hand) do you see any red or yellow light flashing? If not the machine might be faulty or check whether you need a voltage converter 2) did you forget to put water in the bottle3) the middle button = start4) the left button = selection (clear, elasticity, sebum-oil skin, long warm mist, short warm mist)
1585164
Did you make sure the surface is flat? If there is a slight angle, all the lights blinking and menu selection won't work. Check the instruction menu for errors(you should ask the seller for an English menu, which they will send a similar model's English menu, b/c this one does not have). Also if the water bottle is not install correctly, the machine won't respond either.
2026247
Hi, I can't answer that question, but when I received two of these, the "beak" or tube from the dispenser was rolling around in the box and I was convinced it was broken. It seems to attach with just a friction fit, so firmly pushing it in the hole on the push button holds it well for me. I guess glue would be a definite solution. If, though, yours is lost or missing, this won't help!! William