The Photo Output Tray on my Photosmart B8550 is stuck in the UP POSITION. Any ideas how I can make it come down?
308193
I still have the software on my comuter for this printer. Take the paper out of the tray. Grab the entire tray mechanism (photo and larger) by the back end of tray (printer end). Wiggle it a little, then press down carefully on the back of trays (printer side/not front) and see if it clicks into place. The "help" says this is for when the photo tray won't dis-engage, so try it. Maybe when you loaded it the trays lifted a little. Also, this printer seems to have an issue with overloading. Put the paper back in (don't go above the top of the paper guides) then slide in the guides till they touch the paper. See if the top tray will swing down. That's all the menu had, sorry. Hope it helps. I still have the software on my comuter for this printer. Take the paper out of the tray. Grab the entire tray mechanism (photo and larger) by the back end of tray (printer end). Wiggle it a little, then press down carefully on the back of trays (printer side/not front) and see if it clicks into place. The "help" says this is for when the photo tray won't dis-engage, so try it. Maybe when you loaded it the trays lifted a little. Also, this printer seems to have an issue with overloading. Put the paper back in (don't go above the top of the paper guides) then slide in the guides... » Read More I still have the software on my comuter for this printer. Take the paper out of the tray. Grab the entire tray mechanism (photo and larger) by the back end of tray (printer end). Wiggle it a little, then press down carefully on the back of trays (printer side/not front) and see if it clicks into place. The "help" says this is for when the photo tray won't dis-engage, so try it. Maybe when you loaded it the trays lifted a little. Also, this printer seems to have an issue with overloading. Put the paper back in (don't go above the top of the paper guides) then slide in the guides till they touch the paper. See if the top tray will swing down. That's all the menu had, sorry. Hope it helps. « Show Less
308194
I have a new printer now so am not sure, but try unplugging both the power cord and the comm. cord to "boot" it. Leave it off for a few minutes. If that doesn't do the trick, make sure if it is locked (can't tell by your description) or whether it's just choosing the wrong tray all the time. Once in a while I actually had to resize the picture inside my photo editing software and then reprint because it kept wanting to 4 x 6 everything. (only once in a while) If I remember correctly, there are sliders inside the trays to make the paper snug. Check them and make sure they move back and forth like they're supposed to in case that might be the problem. Try moving the sliders in the larger try all the way to the outside??
1693031
I have been researching this and even coming from the HP Forum help section, there seems to be no fix for this. It came to a dead end of confused, tired, and impatient users who demand an answer but yet to have receive one. The best they could come up with is revert to the previous windows which I wouldnt do just for a photo printer. I would just utilize the card slots. Sorry and I hope I helped a little if any at all.
1958471
I'm having the same issue. I put a small paperclip in and it goes in, but there doesn't seem to be anything to push against.
1361975
My best suggestion would be to contact Konica Minolta directly. Their tech support staff has been outstanding with me on several occasions with two printers over the past year! I cannot begin to understand why your printer is not printing on one side--thus, tech support would be an ideal option. Good luck!!!!
1871964
No, ours does that too. I don't know if there's an easy fix. I try to make sure it's pushed down all of the way before loading stuff in.
340168
Sorry you are having issues... unlock the knob on the side, and push in the button on the other side when you slide it out. It actually should slide out either way. Many of these plates come with extra screws for your camera and generally they store them under the plate, usually screwed in. It's possible that maybe one of them loosened and is preventing your plate form coming out. Try turning over the whole thing and maybe that will create a gap to get your plate out. I have 4 of these, and at work we have another 6. I haven't had any issues, so hopefully this isn't a common problem. Hope that helps, good luck!
1509513
there are two small allen screws on the top of the frame on each side of the camera. loosen them slightly and adjust the angle- then retighten
18880
I have found it to be very sensitive to the position of the paper. Make sure it is pushed all the way to the bottom of the tray.
1758425
Make sure the print head which receives the cartridge is not loose. The print head also snaps into place. Be sure it did not come loose.
1157848
making a statement that it may be the reason i am all of a sudden getting fails. advice is always welcome though.i was just going to grab cheap. using a sony dru-840A. a while back it started failing to open the tray.
1384980
My PIXMA was was also displaying a "Remove Paper Jam" message that I couldn't fix, because I couldn't find the jam. I turned the printer upside down and banged on it pretty force ably with an open hand for about 30 seconds, flipped the printer right-side up and it began working again.
2249053
I have a canon pixma MX 860.Recently any photos I print on photo paper from the rear tray are coming out pink. Printing onto plain paper is OK.Also images are scanning very pale.And suddenly copying is working from the rear tray, not the lower one.
1634788
There is a small hole on the side of the Striiv....put the end of a paperclip in there and push. That will reset the unit.
533455
The XP-850 has a rear paper port. You could try putting the paper in that port. Also, mine occasionally spits out the first sheet - apparently thinking regular paper is in Tray 2. Simply put 2 pieces of paper in Tray 2 - either 2 photo papers, or the top sheet is regular paper and the 2nd sheet is the photo paper. If the printer still has trouble, it might be because the photo paper is too thick and must be put in the rear paper port. See your Epson User's Guide for specific details on the rear paper port.
2172386
put them in the little photo paper tray that is above the main paper tray, the top just lifts up. The machine will automatically pull from there and use it. Also choose 4x6 in menu
803780
Not sure on that one. I try to rotate my pics and save how I want before loading onto memory disk for frame. Sorry.
624307
I too have the same problem. I just ended up using the drawer with the key because I couldn't get my Epson printer to kick the drawer. Thought it was a problem with my dated POS. Just gave up and kept the drawer anyway because of the great price.