How does the warranty work? Will Otterbox replace the case if broken/worn out later on? (Even if bought through Amazon?)
308016
No Clue Albert. The box is pretty much indestructible. I would not worry about it breaking unless you run it over with a car.
1378106
I had one break shortly after buying my case. They replaced it without any problems. I've had the new one for a little more than a year now with no problems.
2059202
I don't know for sure if you can buy parts like that, but I believe Otter Box has a warranty. You should contact them and they probably can either replace the broken part or tell you how to buy just that piece.
1508839
You should... Just contact otterbox with any warranty issues.... They will ask for pictures of authenticity of the product
1163953
It appears that Otterbox offers a warranty through their website. I'd check out there for more information.https://www.otterbox.com/en-us/warranty-full.html
1163954
It appears that Otterbox offers a warranty through their website. I'd check out there for more information. https://www.otterbox.com/en-us/warranty-full.html
2059203
I recommend that you contact OtterBox as they offer limited lifetime warranty on their products. I believe they will either fix, replace or made an accommodation for you. Good luck.
1528101
there is rumor or sales pitch that the phone would be covered by Otter box if in fact it was damaged or broke while in the Otter box , not sure how you could prove it was or was not in the case ?? But from the dsign of the Otter Box you be hard pressed to damage the phone unless you drove over it with a car {:"<*)
2107292
For the case maybe, for the phone no. It is impossible for any case company to warranty the actual phones, too many variables and unknowns. Having used many Otterbox cases over the years for various phones while I was working in the construction industry, I can attest to their functionality in protecting a phone. They saved my phone from 8-10ft drops, rain and various drops on a weekly basis. I expect it would take a unique drop to harm the phone.
999901
Taken directly from site. "OTTERBOX WARRANTY FORMWe stand by our products. That's why we guarantee them from material and workmanship defects for one year from the original date of purchase. Fill out the warranty form below and our Customer Service Otters will get you taken care of.To read our full Product Warranty in lawyer speak, click here."
2173693
OtterBox: "That's why we guarantee them from material and workmanship defects for one year from the original date of purchase." A broken belt clip after months of use does not indicate a defect in workmanship or material. You should note, however, that if they were to replace the case, you will receive the full retail product. In other words, a new clip comes with a replacement case. You are still under the warranty period; so feel free to contact them about a replacement. Best of luck to you.
999903
Hi, good question! Ive kept the case in carton in case i didnt like the case, so checked it as well as a small brochure inside box, and I dont see any mention re. warranty.....i believe i read somewhere that it was for a year, but i might be wrong....maybe if you check otterbox.com?
887742
There is a Warrenty. Check the Otterbox web site for details. You will need proof of purchase date
1330707
I'm not sure what warranty Amazon has. I believe the case has a year manufactor warranty. I really like the case
1733708
Mine broke too and I found out the hard way that the one I bought was counterfeit. I called Griffin direct and they gave me 15% off a genuine case. It has been six months and so far so good!
96415
I'll do you one better. Go to www.otterbox.com and fill out a warranty application for replacement part and they will send you replacement part right away. Don't toss out the hard shell. You'll still need that.
1835452
I am not sure I have dropped my phone a few times and been luck for it to still be ok. My husband also has an otterbox same he has had no issues. Sorry I couldn't be more helpful. I really didn't read if there was a warranty or not. Have a great day!