why is it disconnected so often? Do I need to charge it up or.... ? I unboxed it and use it but after a day it disconnected very often.
303354
I think i may have your answer, i have the same problem, but it happens because when you connect your Bluetooth headset to your phone, your WiFi disrupts the connection that it has made to you phone's network. I know because it happens to me, I do not use my WiFi with my Bluetooth headset, i have better strength and signal with my network. If i use my WIFI, it pops out sporadically, i think it is because the signal strength wavers, and therefore causing many disconnections, hope this helps...
303355
I only use mine for a couple hours while riding my bicycle. Check the instructions for the duration of time it is suppose to last. If you are experiencing less than normal operating time, you should be able to replace it.
303356
I love mine, it stays connected unless I get too far away from the bluetooth source. One recommendation may be to go to your bluetooth device list and have it forget/delete the headset and then put the headset in discovery mode by powering it up and holding the power button until it flashes blue. Reconnect it that way and see if that helps with the connection being more stable. Other than that I'm not sure what you can do. I use mine with my iPhone, iPad, iMac, and MacBook Pro and have not had these problems. I have not tried it with a PC.
303357
I had a similar issue after a couple of day, it would keep cutting out. I returned it, & haven't got another. Seems to be a common problem. Too bad, I really liked the form factor. I have a SBH20 & 50 and another sony bluetooth device, all work fine.
303358
That is one of the main reasons I returned mine; constant disconnections and didn't work well with an iPhone. It also really lacked midrange. I next got the new Plantronics sports one (can't remember name and model, but they come in blue and green), and it's been wonderful.
551508
I've had similar problems with mine since I got it new. Barely keeps a charge and dies out after a couple of uses.
943242
Yes, I had exact the same behavior last weekend. I didn't used the device for 2 month and when I want to connect it, it didn't worked because of the empty battery. It's good that I tested it before, so I had enough time to charge it before the presentation, 1h was enough for the 30 min presentation.
1265076
Charging? I only connect it once a week or so, I believe it interferes with other running programs. Its dialog box is not user friendly. You really have to dig to make it work your way. Still, it is quite useful.
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less
1391279
Just got this Friday five days ago and we had the same problem. The connection wasn't good and then it started making static noises and skipping sounds. I then decided to plug it in to my computer to charge it but the cord included was no good. I was able to use a cord I had here and charge it through the computer. I am going to be calling about this though. So my answer would be NO, it shouldn't take that long.
370238
Hello John,Sorry to get back with you so late. When I bought mine, I charge it overnight, and when I am out and about, I have been able to use it for hours nonstop before charging it again! For the prince, it's a gem!Charles
197488
what type of connection are you using to charge the device? Some wall outlet-USB converters have an issue with that so that would be my first course of action. Ill search for the digital copy of an instruction book if I can find one I'll respond with it. Also try leaving it for a full 8 hours chargin after draining it all the way if you want to make absolutely sure it fully charges. Thats with ALL batteries that do recharging. frequently drainging fully then recharging fully is the best way to ensure longevitty
1052594
You're lucky you can unplug/replug and get it to work every time. Plenty of times it simply disconnects me altogether and I have to restart my computer, several times per day.
1955398
Sounds to me like you may have a faulty one. Mine charged up just fine, and I am still doing well with it. I would contact the company. Sorry I could not be of more help.
148739
I am having the same issue. It worked for a few days and now it seems as if it will not charge my phone at all, it shuts itself off? Anyone else find the problem or a fix to this? Thanks.
2111935
I haven't had any problems with it holding a charge. I have noticed if I don't use it for a few days it doesn't work. So I would suggest charging it every other day or so. If mine is charged it usually lasts a couple hours.
2228326
Looks like it's not working. I had mine a long time ago and i know i charged it like for hours. Maybe 8. But not 2 days. That's too long. If it's still not charged, then i would think it is not functional.
1958672
Hi, I am having the same problem with mine. I am sure these are defective items that are being resold. I have to shut it down, power cord in, turn it back on and then manipulate the cord just so. Sometimes it takes a few tries. When if starts to charge, I leave if alone, because it will stop even if lightly tapped. The charge doesn't last very long though. Very disappointed. I should have returned it when I got it.
1651667
I have also experienced this problem. One thing that I have done is adjust how I set my phone on the charger. I have to set my phone at an angle and/or specific location on the charger. I also only use this charger over night. It may connect and disconnect overnight but it gives me a full charge by morning. I don't use this if my phone is almost dead as it will occasionally disconnect and beep at me for low battery.
435745
Left mine playing its games until it was "Dead" flat.Rapid charged it via usb until it said it was full and then reset the time and date.Its behaved perfectly since!!!Odd but it seems to have worked!Good luck to all :0)
87975
Jim, your comment "before 24 hours of use is up," is accurate. My battery went over and I have been unable to awaken the device at all. The battery does not recharge. Period. So, if you are likely - like me - to forget to recharge it every now and then, you will be out of luck.Jorge