2Q:Post warranty period, can cables be factory repaired? Or is it toss away? Is soundstage as wide as open air earbuds like Yuin PK1? Thanks.
297263
I have n' t had experience with assistente,fortunatelly, ,but I think cables can be certainly factory repaired. Sound is just excellent,with very powerful and incredible basses , while high frequencies are very good,but not at the state of art,in my opinion.
704868
I have their earbuds and they broke after around a year (heavy use). I emailed them and they sent me a brand new one. It was a newer version and was more expensive than the original ones I had. Probably the best customer service ever.
782069
Hi Saadia , mine didn't come with a warranty probably because they were returned and resold to me at a reduced price ( $60.00 ) . There's a round section next to the earbud on one side came apart on mine & I had to glue it back together with super glue , however they still work fine though .
747053
I really do not know for sure. If I had this problem, I would recover my sales receipt, check the warrant duration, and call the Sennheiser customer service staff (contact info from their website) and determine if the headphones can be repaired or replaced.
941105
Not very well! They contacted me once concerning the extended warranty and then would not reply after that. I'm not sure they are still in business. I like the speakers, but are hesitant to buy anymore.
190238
I have the same problem. I had to go back and use my long cord earphones because of that. Let me know if you find out the warranty. Thanks - Kendal
17808
Mine lasted three months and one week. The sound was great, and the ribbon cable did prevent twisting. The screen in the left bud fell out several weeks ago, but they still worked fine. Today, however, the sound started cutting out on the same bud. Same issue as another member had, jiggling the wire at the plug would get it back, but during a run that fix lasts about two strides. I've had just as good luck with $20 headphones.
1030832
Moderate user here (about an hour of use in bus daily) . I bought one 11 months back and I found yesterday that cable has a 1cm tear near the left earpiece. Not sure it will be covered under the 2 year warranty.
382991
Googled around and it seems to have a 2 year manufacturer warranty. You should contact either Amazon or Klipsch directly to confirm this before buying if its an issue for you.
2045941
Havent had any problems, but with any pair of shure, u can send them back to the factory if broken and they will always replace for free
779522
Hi. I am not sure what parts are you missing or parts that need replacement. I would say if the product still under warranty you probably have to contact the manufacturer and I am pretty sure they would tell you what to do. I hope my answer helped you in any way. Thanks and good luck getting your headphones and Radio fixed.
1748173
Not sure what the warranty period is, but since these were not intended for export out of Japan, I doubt they would honor it anyway. I have not had any issues with mine and they sound great.
1904020
Hello. The company does honor the 3 year warranty , I've had these speakers for quite some time (February 2014) and so far, no issues. They offer a clear sound (volume turned up only halfway) and the bass is amazing! I'm happy I got these. I hope my answer helps. Good luck!
1509498
If it makes a quiet humming sound when you have your audio device plugged in/playing, the speaker is more than likely damaged. These speakers should be covered under 1-year warranty, but you will have to pay the costs to ship the speaker to Pyle's New York address (this is what I was told a few years back by a customer service associate). In my opinion, these speakers are more trouble than they're worth. Mine had about 3 months of regular use on the weekends (never anything extreme), before this happened. Hope this helps.
244555
I believe it is. And I do have to say it's not 7 months that I've had this and the sub is popping a ton. I called to have them send return shipping to have it sent back for repair and they told me to bad you have to pay. Sooooo something to consider. I'm not a very happy camper with this paying 700 bucks 7 months later it breaks and they won't pay shipping. The sound is phenomenal. Service horrible. There is s new Sony of comprable pricing. Thinking I'm heading in that direction myself.
497861
You can find better information on the Shure website regarding their warranty. I'm fairly certain that Amazon.com is an authorized Shure retailer and that there won't be any issue, if you for some reason, needed these returned, refurbished, or replaced.
182043
Hi DarkHawke, I'm a NYC resident riding the ER-4ps hard (both on the street and when I'm mixing in the studio (yeah, they're that good)) but recently after 2 years of hard use, coiling and so forth the left channel connection is starting to come loose, I've heard this from other people as well, that after a couple of years the connection from the wire to the individual braids begins to sever. That said, they're totally worth every penny even if I had to buy a new pair every year...the money they'll save you on getting hearing aids (I'm looking at all the kids on the subway with apple earbuds at full volume) alone, not to mention fidelity will more than offset the fact that they don't last forever. Hi DarkHawke, I'm a NYC resident riding the ER-4ps hard (both on the street and when I'm mixing in the studio (yeah, they're that good)) but recently after 2 years of hard use, coiling and so forth the left channel connection is starting to come loose, I've heard this from other people as well, that after a couple of years the connection from the wire to the individual braids begins to sever. That said, they're totally worth every penny even if I had to buy a new pair every year...the money they'll save you on getting hearing aids (I'm looking at all the kids on the subway with apple... » Read More Hi DarkHawke, I'm a NYC resident riding the ER-4ps hard (both on the street and when I'm mixing in the studio (yeah, they're that good)) but recently after 2 years of hard use, coiling and so forth the left channel connection is starting to come loose, I've heard this from other people as well, that after a couple of years the connection from the wire to the individual braids begins to sever. That said, they're totally worth every penny even if I had to buy a new pair every year...the money they'll save you on getting hearing aids (I'm looking at all the kids on the subway with apple earbuds at full volume) alone, not to mention fidelity will more than offset the fact that they don't last forever. « Show Less