Hi, pls am having lots of challenges with my printer. A) It refused to pass D paper alinement stage. B) the image is not.
286329
Hi Greetings .. We are delighted with the printer ... But you can send an email to the seller to see that that happens .. we was that we could not print .. but the reason was because we switched to local and misconfigured but and ... we do not know if my answer serves .. But it may send a msg or call attention to clients so that they communicate with the seller. Thanks Nice day ...
1166592
Contact me first by email -- dave@birley.org, and let's find a mutually convenient time to talk. As my printer and my phone are close together, and I use my printer daily, let's see if I can duplicate the problem you are having, and then we can work it out. Although I am an old retired dude now, I have had 25 years or so of tech support experience with a number of pieces of equipment. Obviously old retired dudes help folks for the fun of it, and not for money, so I am at your service!
749644
Anyone having problems with the printer being stuck initializing. It won't go past this screen. Any help would be appreciated.
555922
I am not an expert but I had a bad paper jam and I ended up almost taking the whole printer apart. I figured if I broke it and had to get a new one it would be cheaper than calling a computer tech over to fix it. Not sure if the help job aid will help - if you can access it it should give you instructions on how to get the paper out. Good luck.
1138123
I had some early issues. Contacted Epson Technical support and they solved it for me. I suggest you contact them
1612756
Very likely the print head is dried up. Sometimes a drop of water may make it work but no guarantee ... pls try on your own.
1073859
As much as I would like to help, I'm afraid there is not much advise I can offer. If you have the device on the rear of your printer that permits printing on two sides of the paper, I suggest removing it and looking for any paper stuck in the device or up in the printer itself. Be sure the reversing device is reinstalled ind latched well. There is not much more that I can suggest. Bob
905771
Oh, thank god, this worked for me as well. This was driving me nuts. I had just bought a replacement large black tank and all I'm trying to print is text, but it wouldn't work because one of the photo tanks was out. (And I couldn't just buy that one, would have had to buy the pack of all four colors for $60)... I was about ready to just buy a new printer!
569789
I already have had this printer for appro 10 yrs. Has been very good & reliable until now. Was having the same problem. Found new driver. Added cartridge. Added paper (of course). No paper stuck in the feed area. Finally talked to a tech that I trusted - & he told me that this printer was past it's lifespan. So I have bought a new one - sometimes you just have no choice. You could take it in somewhere - or have someone out, but it would probably cost more than the printer. Sorry.
2183616
when you say it doesnt work, can you be more precise? Like it doesnt respond when you try to print something or does nothing show up on the paper when it prints. that kind of thing.
172169
Call the help desk; they are really good at walking through any issues with the printer. Great service.
308194
I have a new printer now so am not sure, but try unplugging both the power cord and the comm. cord to "boot" it. Leave it off for a few minutes. If that doesn't do the trick, make sure if it is locked (can't tell by your description) or whether it's just choosing the wrong tray all the time. Once in a while I actually had to resize the picture inside my photo editing software and then reprint because it kept wanting to 4 x 6 everything. (only once in a while) If I remember correctly, there are sliders inside the trays to make the paper snug. Check them and make sure they move back and forth like they're supposed to in case that might be the problem. Try moving the sliders in the larger try all the way to the outside??
268225
my printer never could either. I was told to turn the printer off, remove the cartridges, add the cartridges back, and turn the printer on. it never helped me.
487373
You can try reset your printer by restarting your computer and your printer. You may also need to reinstall the drivers or install a new updated driver
1028833
Could be DOA. Try sliding the button for slide/print in opposite direction. I had one that the power was bad.
198974
Yup same thing happened to me. This printer is a piece of junk !! u need to clean the print head all the time
132253
There is no answer, all it says is that answer lies with the software. The disk says my printer and he disks have a problem. Does not say how to fix the problem.