Help! Making black and colorful streaks across my scans now! It was working just fine, then I uploaded my recent scans and all of them had black and some color lines streaked across them. Does anyone know how to fix this? Help! Making black and colorful streaks across my scans now! It was working just fine, then I uploaded my recent scans and all of them had black and some color lines streaked across them. Does... » Read More Help! Making black and colorful streaks across my scans now! It was working just fine, then I uploaded my recent scans and all of them had black and some color lines streaked across them. Does anyone know how to fix this? « Show Less
292482
You will need to clean (wipe with soft, micro dry cloth) the glass on bottom of unit where scanning bulb is located. Do this frequently because a few small dust particles are on the glass. When the scanner moves across the image/page you are scanning this reads on your scan as a streak. Very simple to resolve, but it has to be checked on your PC to actually see if you are having problems. Sometimes the speck of dust cannot readily be seen. Just be diligent about cleaning the glass. T. Eason
292483
I get 2 white streaks running across the scans (photos), each about 1/3 of the way in from the margin. I haven't contacted VuPoint or Amazon yet.
1193375
I've had no problems with poor quality scanned photos. The default is set to 300dpi, have you tried increasing it to 600dpi? That's what I always use and that works for me. I believe the max is 1200dpi. You may want to play around with that setting and see. Also don't be fooled by the scan preview, it's not an exact representation of what the scanned photo/doc will look. Hope that helps.
1378804
I've got the problem, too. Used to scan fine....never paid attention to if there was a light..but the scan now is severely distorted. Did you ever find the answer to this?
497192
Best if the page is flat. Also be careful to move the scanner carefully so that you get a rectangular scan. If you scan crooked, the scan will be distorted. Just delete and try again until you have a scan you like. I got some weird ones at first, but it helps if both the page and the scanner can be against a solid wall. When I did this, got some good scans.
2269645
I have experienced the same lines on display when recording however when viewing the recordings on memory card on computer the images are clear. I have stopped trying to see what is being displayed on screen after all I am only interested in having video if something significant happens.
1582476
Yea I'm wondering the same. I' d really like to get this and I need a scanner now. Maybe someone can check with fujitsu and let us all know about an update?? Then again it appears so good why change it??
240881
Yeah, that fixed it! Thanks! Had to go to AMD to download their Catalyst something. Then I had to get rid of that and find the one specific for Mac. Changed the overscan to 0% and no more black border. Thanks again burntham. Now I get to add another thing to my "why I hate Windows" list.
963116
Both are true. I did not know at the time of my post that any different action was required, but one black cartridge has malfunctioned by leaving partially unprinted streaks in the lines of print. I removed it, wiped an accumulation of ink off it, reinstalled it and got some good printing, maybe 15 or 20 pages before it did the same again. I disposed of it so I would not have that frustration again. Jon
745951
Yes I also experienced a moment of black screen. It is annoying for this screen keep doing that. Hope there is a fix for it but I haven't tried to find a solution. If anyone have figured out how to fix this let me know
1846245
I found that the DVI cable did not work after the first few days. Of course that may have been due to the computer, but I doubt it. I switched to a DVI to VGA converter and have had no more trouble nor can I tell the difference in image quality. I think that DVI is a technology not quite there yet.
964384
I had the same problem. They said go into REG EDIT and delete anything in the registry to do with Neat. That worked as far as installing the program so I could open it on my screen. But the scanner itself hasn't worked yet. It's telling me no drivers loaded. That's where I am right now. I've been messing with this for almost a week now! I really wanted this...was all excited to ditch tons of paper. Now I'm pretty much ready to give up and return it.
1851244
I get yellow stripes in my photos. I do not know if I am using it incorrectly but I have yet to get a clear picture. I have used it for a while now and if I had to buy it again I probably would not.
1298247
Hi Chad Kessler, You posted this a LONG time ago -- about 14 months ago -- and didn't get any replies. Maybe you're still monitoring it, or maybe you found an answer elsewhere. Anyhow, I thought I'd toss in a tip anyhow. No, I don't know what the problem is, or exactly how to fix it. But elsewhere on these discussion boards (leastways, a year ago) was a fellow named Wayne. I THNK it was Wayne Fulton. I remember he was a fount of knowledge about scanning, always quite generous. Now, just this week, I came across a website set up by Wayne Fulton (I believe the same guy): scantips with the www and the dot-com as appropriate. He's literally written an entire book about scanning there (a 101 basic book AND a 201 intermediate book). It's actually a bit more than mere basic stuff. He's been a lifesaver to me. He even provides his email address and might be willing and able to answer a question directly, although I think you'd want to check through his writings first to see if he offers any insights. Maybe this is a year late, and the problem was long ago solved. But if not, check out Wayne's website.
1945101
I'm not really sure and I've had mine for a year, but maybe try to make image smaller and make sure the photos are under JPEG cause if there not they wont work! Cause I know none of mine were JPEG and so it wouldn't work!
1980661
Still looking for ScanSnap Manager V3.0. If anyone can be of help, I would greatly appreciate it. Thanks!
1899389
I had a problem with black streaks when using power application. I was able to minimize the streaks by using the edge of the pad when the center became built up, and changing pads more often ($$!). No problem encountered with manual application (except sore arms and shoulders!)
224299
Thanks for the reply. Please let us know if you are experiencing any of the freezing or color problems we've been seeing in the forum posts.