I used it only 3 times and it stopped dispensing water. Anyone can help?
306896
I would suggest contacting the company about a replacement: http://www.thesecura.com/contact/According to the manual, these are covered by a 1 year limited warranty.
306897
Mine quit after 60 days of bottled water use. The maker would not honor the warranty, saying I had not maintained it properly. Amazon gave me credit ( I've been w/them since their day 1) and I am surprised they are still selling it.
306898
I would suggest contacting the company about a replacement: http://www.thesecura.com/contact/ According to the manual, these are covered by a 1 year limited warranty.
89793
I have had that problem in the past. I let it dry for a few days and sometimes it works but often times it does not. I just replace the unit. Not a good solution, but it is a solution.
431421
Yes I had the exact same problem. It worked for a little over a year and then stopped collecting water. I had it checked out and found out there were holes in the condenser piping and all the freon was gone. This is why it stopped collecting water. It was too expensive to fix so I bought a new one.
1860910
My water is a lot lower pressure than that and the spring or plastic that holds the spring broke. I used it maybe 4 times before it broke.
1022380
That's a good question, I have the same problem, but i think it is from lack of use. I have only used mine like 4 times....
966388
Mine to stopped working. It now just stays red even if I change the filter. I am lost and going to call the company.
260854
I too have this same problem. Bought the machine December 7, 2012 and last night February 13, 2013 it broke. Goes through the whole cycle but water does not dispense. I think Keurig is a huge fraud because they have no way for one to purchase replacement parts. I will never buy keurig again.
1327586
Mine stopped working on my second time ever using it. I looked through these comments and I didn't have vinegar or straws etc on hand. I ended up emptying out an eye drop bottle, sticking that into the supply tube and squeezed it a few times. It worked great after that. So basically anything that is small that blows air should fix the problem, although it's kind of sad that you have to do this on the second time using it.
1902982
I have lost all faith in this pump. It worked great the first time I used it. I have tried to use it many times since and all I have done is wasted my own water, it no longer pumps anything. Basically it has no moving parts so I cannot explain its failure. Thats my experience.
2186082
try removing the water bottle and draining whatever water is in there and start over. i have this water system and have not had a problem with it.
31674
Hmm, I have no idea. I change the water in mine once or twice a week when I refill it. Maybe that does the trick.
1121247
I have not had that problem but only used it two or three times - i would call the company and see what they do for you
1380275
Mine does have a tiny amount of water remaining but not nearly as much as you have. I don't know if that mean there is something wrong. Perhaps try it running on the intermittent timer compare it to running it continuous.
1238036
Say goodbye. I think I fixed ours once, something to do with a thermostat or something and it died again soon thereafter. Dispose of it responsibly and head to Costco for another cooler. We found one that we can still use the Greenway filter system with, so it's the best of both worlds. A reliable cooler and we can filter our own tap water. Hope that helps.
1208171
I have not changed my use of water and I got one that only lasted 3 weeks before it was just dripping. The first one went nearly 3 months. They have to be sending faulty ones at times and I am thinking this this not the solution I once thought. I was willing to buy an extra but they hold fast to the subscribe and save policies and make it my problem. I'm giving it a one star because of that.
92242
I am glad to see someone else has this problem! I have had mine replaced 4 times! Did you ever get yours working? I had an old model for 10 years that never leaked, so I know what I'm doing. Frustrating.
374542
I have the same problem. After going through 1 gallon of fluid, it stopped working all together.