I don't understand how one ends up with a sensor on top of the toilet lid (I have no hole on the top of my toilet lid)? Flush lever on side on mine.
292910
The sensor is located inside the the tank very close to the top. It picks up the motion of your hand above the tank and flushes (no hole required). It works! Kit comes with a white cap for existing hole. Colors can be ordered from Kohler.
292911
The sensor works through the actual lid. You do not need a hole through the lid in order for it to work.
292912
Think of it like a very, very low power, short range radar. It can detect when an object (ie, your hand) enters it's field, which triggers the device. This field goes through the top lid, so no hole is needed.
292913
That is only a decal to show you where to place your hand. .... the sensor is actually inside of the tank.
292914
The sensor's signal passes through the lid and reflects off your hand. Therefore there is no need to make a hole on your lid. The decal is to tell the user where to "wave" your hand.
1172672
Did you try pressing the "-" icon on top? You may need to do it a few times. Other than that you may be right that the sensor is the problem. Contact the company if the problem continues.
1527471
First....calm down...secondly, please do look at your unit. IS THE LID OR WAS THE LID ATTATCHED TO THE BACK SIDE IN SOME MANNER? OR....is the lid a separate piece? IF...SAID lid is in fact "part" of the backside, and was broken off in some unknown manner...say by the Trash Removal company....this IS NOT the manufactures problem...but your issue to investigate further....IF said trash company unintentionally damaged YOUR Toter Unit, a small claims should be filed for a replacement and would include the shipping, and perhaps a fee for your inconvenience...again, would not call, but would if possible, personally visit said Trash Company and talk with the manager...would also, and absolutely take pictures of said unit...all sides...have a receipt for said value ...and would leave a copy of this with the manager...as there would be all the ordering information on receipt, including whence it was purchased. Feel free to ask any other questions...if I can not assist, will so state...again, the lid on this unit is part of the whole trash can, as would be the lid on a toilet. Christine
935452
Hmmmmmmm I have not noticed this on my unit. Mine is fairly flush to the unit body
579585
I have the same problems! I have the TOTO Ultramax II one piece toilet. This Neo 320 does not allow the water to shoot out and the lip of the toilet seat is floating in the air. When I sit on it I'm bending it and I'd guess it's a matter of time before this breaks something. Lowe's did not have the American Standard toilet seat you mentioned in stock so I bought American Standard 5321.110.020 EverClean Elongated Toilet Seat with Slow Close Snap-Off Hinges, White from Amazon and it has the same problems.
886783
You have the right tools..the tool bar use to hold the anchor head under the toilet seat. Once you set the tool bar tried to tighten your screw head above the toilet seat hinges.
471977
I had a problem with that too. I remember watching a video on YouTube that explained it and it was really easy after watching the video. If I remember correctly you push the top of the hinge to the side allowing you to remove the lid. Then you're able to turn the screws from the top - not the bottom. I was trying to turn from the underside of the toilet and there wasn't room. Try googling Bemis easy change toilet seat installation and a YouTube video will be one of the first results. Hope this helps you!
768831
We had the same problem. I think it was a sensor. We only had ours 2 weeks or so and returned it for a refund.
689944
I am not sure because I don't have this issue, but my only thought is that you have the valve to the hose open at all times. I don't think the product is made to keep pressure at all times. That would explain the constant leaking as well as the fact that it leaks more when you flush (due to the additional water pressure). I would try turning off the hose where it meets up with the toilet tank and if that doesn't solve it, then you should see about getting that piece replaced.
1250419
We haven't installed the toilet yet, so I don't know, sorry. It should be installed soon - I'll let you know how well it works once we've got it working.
199274
Not necessarily. Go to http://www.flushmate.com/troubleshoot/q03_trouble_shooting.html and watch the video; it shows you how to diagnose toilet problems.
2270834
The sensors might be dirty or perhaps the unit is too close to a vent or air source. I took the front panel off of mine and blew on the sensor then relocated it slightly. It hasn't happened since.
495641
In retrospect I would have gotten a foot pedal. The hand pedal works well but it means you are bending over the toilet when you flush it. It has a great rinsing system that will spray at you...Not great if you are bending over the toilet. I have been pleased with the unit but that is my input on the hand lever.
893400
good observation with the wax seals. The clog is trans the wax seal and when plunge (increase pressure) the toilet the way of least resistance (the wax) gives in. This should not happen with the new seal or only transiently. good luck to all of us. One solution is to unclog with a "snake".
1532658
I hate for you to be confused, but this IS a flange, it doesn't fit in another flange, fits into a 4 inch plumbing pipe so you can install your toilet on top.If you read the 2nd product review, you can set this on top of an existent flange if you want your toilet lifted a half inch from the floor. This product works perfectly when you take off your existent flange. I hope this helps.
406661
Fairly "simple" with just 2-bolt nuts.......loosen or remove the 2-nuts on the bolts holding the riser and seat to the toilet rim---raise and clean bottom of riser and top of the toilet rim---retighten the 2-bolts that hold the riser and seat to the toilet slowly as you center the riser back on the top of the toilet rim and tighten just until the riser/seat is firmly secure to the toilet....No need to "over tighten"..... Tools: small adjustable wrench or pliers, and screw driver will help. (If plastic nuts, should hand tighten as tight as possible.)
1427399
Yes you just push the lever as usual and it fully flushes. One of the things I like is that the water in the bowl flushes right down. It doesn't flush up and around the bowl leaving germs up there--it flushes right straight down. Then water comes out all around the upper bowl and it flushes down too, leaving the bowl very clean. Have never had a problem with anything not going right away. And we have had this with another toilet where we even had to get the plunger out n work on getting it all flushed. Can't say enough about how satisfactory this Toto toilet is. No we're not getting paid for this! Yes you just push the lever as usual and it fully flushes. One of the things I like is that the water in the bowl flushes right down. It doesn't flush up and around the bowl leaving germs up there--it flushes right straight down. Then water comes out all around the upper bowl and it flushes down too, leaving the bowl very clean. Have never had a problem with anything not going right away. And we have had this with another toilet where we even had to get the plunger out n work on getting it all flushed. Can't say enough about how satisfactory this Toto toilet is. No we're not getting paid... » Read More Yes you just push the lever as usual and it fully flushes. One of the things I like is that the water in the bowl flushes right down. It doesn't flush up and around the bowl leaving germs up there--it flushes right straight down. Then water comes out all around the upper bowl and it flushes down too, leaving the bowl very clean. Have never had a problem with anything not going right away. And we have had this with another toilet where we even had to get the plunger out n work on getting it all flushed. Can't say enough about how satisfactory this Toto toilet is. No we're not getting paid for this! « Show Less