My MX980 no longer controls any devices. The battery is new and all icons are normal. What can I do?
268590
Check your programming. Make sure you have the ir/rf correct and devices assigned to the proper rf ports on the reciever.
268591
Do you use a base station with rf to ir(do you point the remote to your equipment)? Also, you need the program from urc to troubleshoot/program and i doubt you can get it. If you can't find a local installer i might be able to help.
268592
There isn't really any troubleshooting besides making sure the base station is receiving and sending a signal ( look at ir eyes while pushing buttons in the remote) because you need the URC program. URC will not give it to You and I doubt a installer would either. I have had numerous people ask me for it but i don't give it out .
268593
Was remote designed for RI? and RF? Radio Frequency should nor be interfered with the base? my technician just came over and I have asked him.
268594
I can only assume that your programming has been corrupted. You should try re-programming the remote or call your original installer who programmed it who may have the program backed up and would only require a reload.
268595
Assuming something cleared the programming and the remote needs to be reprogrammed. I'd have an AV tech do a service call unless you are really good with programming. Typically requires a laptop and connection to access the programmable menu - worth the $$ to have someone do this who knows what they are doing. Hope this helps.
268596
You should contact the authorized dealer who sold you the remote. If you bought it from an unauthorized dealer (such as online from Amazon), you should buy a new remote, because URC is not obligated to provide warranty service for unauthorized sales.
268597
Reload program if you have access to it. Pull battery to reboot remote is another option to try.
1588282
Sorry you've had a bad experience,, Rebeca. If you're sure that the application won't start and the problem is the USB cable, then I'm thinking you'll have to contact the company. Hopefully, you're still under warranty.
1706300
Try removing the battery and reinstall it...mine stopped working after few days and that worked for me.
2131220
Did you change the code? If not, take the battery out and roll it in your hands. Replace and try again.
764020
have you tried resetting it? This happened to me and I pushed the reset button and it started working again. I cannot remember for sure where the reset button is exactly but I know it is in the instructions.
1308043
uninstall then reinstall. Also may want to look for updated drivers. Good Luck
838513
Plug out the device and plug in again. It need trying. That is how I solve mine
468882
I had this happen once. One of the ribbon connectors in the middle of the motherboard got folded under the MB when you put it back in. Check and see if there is a connector under the board. It is small and is the one that controls the touch on the digitizer.
411679
Try the factory reset 159B. If you get it open just remove the batteries and use the keys that came with product, because your electronic keypad is probably dead. This happened to me too. Hope this helps. Good Luck!
1059754
Yes and I've tried everything. Even tried reseting. Paper change, new battery's unplug took battery's out. Nothing works.
1026341
I have the same problem. It only worked for about 2 weeks and gives me trouble. I have tried all of the steps and they don't seem to work. I may try a replacement, and if that doesn't work will go back to Logitech which always works and has a bigger keyboard.
217407
When you put in the new batteries did you go to menu/support/new batteries? If not it might help it reset.
582945
I ran into the same problem. At the end, I concluded that battery was not the issue. The pad was. One of the keys on the pad was not working properly. So I entered a new passcode bypassing that bad key and it worked. Hope this helped. Barry
1652490
my G7 stoped working ,batteries are fully charged. I think I tried every thing.
992340
Try disconnecting the power source, BATTERY. It will reset itself, I think ! If not call Alpine Customer Service.
1724812
maybe, your software/firmware might need refresh and or update, if still not working after that then yup it's probably dead...(might try new fresh batteries too....)
1146405
First thing I'd check receptacle for power.Plug in a tester or lamp. If that doesn't work try "reset" button,which should clear all,then input station times,clock etc.