My lamps have dark spots or bloches [blackish] all over the lamps, Is this normal? I did not get any instructions.
306758
Ours does too but it is salt so if you're using it for deco, I'd try to wipe it with a wet paper towel to see if you can get the surface spots off. We use it more for feng shui in my sons room for his respiratory problems.
306759
On the outside, or the inside? Mine didn't have any dark spots. They were pretty much as described. One was more orange-y than the other. But I was thinking, if the dark spots are on the inside, maybe the bulb is too many watts? A regular night light bulb should be fine.
306760
I have had my lamps for almost a year now and they have never had dark spots on them. They do have a white crystal like covering (looks more salty as they age) but I think it's because it oxidizes naturally when exposed to air. It adds to the beauty of the lamps when they are on IMO. I don't remember if my lamps came with instructions but you can Google salt lamps for additional information.
1441976
The first on I received did that also. The company saw my review on Amazon and replaced the lamp. The second one has been working fine. I really like this lamp but I don't know what is up with the quality control at the company.
1875780
I have them in three different lamps. You made need to get a larger socket fitting like I did. No big deal. I love these bulbs they really help with my SAD. Hope you find them helpful as well.
315617
That's a common problem with these lamps. Sometimes it's the batteries, sometimes the charging circuit If possible, I would just return them
1941021
i have the same question. i have two arc lamps and NEITHER matches the arc image shown on line
597120
A few things it could be: 1. Your plugged into a power source with a dimmer. (They are not dimmable) 2. There is improper voltage where you are plugged in. (All fluorescents are very particular about voltage) 3. Your overloading the outlet/extension cord. 4. You have a bad fixture (is it one or all 3 acting up? If its all 3 its VERY unlikely its a fixture problem)Hope these things to look at help.
993863
I have never had a problem with the bulbs. I have two different lamps and they work fine.
66349
I would have no idea. That's something Amazon should answer.Did you try a new bulb I bought an extra bulb for each of the 2 lamps I bought.Bill
1454628
the lamps never arrived; I got a refund. So, I have no idea. (What does that tell you?) Good luck!
459723
They are spot lamps. If you install them you need to make sure that they get enough air to stay cool otherwise they will run themselves hot and break. I do not recommend those as I had purchased about ten- 60% are broke at this point of time. tnx regards//phil
720362
Hello there! As a fellow poster M. Baird said, using your finger you firmly tap the silver base. NOT too hard, but firmly tap it. These lamps have 3 light settings which get brighter each time you tap the silver metal base of the lamp. I ordered this 2-lamp set, but one of the lamps was defective, so I had to send them back. But they were what I wanted. I will probably order them again at some point. These lamps give off great light. Better than I expected. Good Luck. I think you'll really love these small lamps which give off GREAT light!
1790946
We have never had that problem. We use our lamp frequently and have had no problems at all. Absolutely love it!
315615
I agree with the reviewers below. Try changing the batteries first, then make sure the lamps are fully charged. If that doesn't work, return them.
765214
I dont recall because I replaced the bulbs with LED lights. the lights that came with the lamp made the shade appear purple. the natural white led lights makes the shade appear as black
562751
I think "buzzing" noises indicate a bad starter or ballast. And, if you're not a repair savvy person, it might just be more cost effective to buy a new lamp assembly. And if you get the same model, you can use the old lamp for spare parts.
136555
This is not normal. LED's will blink if you're trying to dim ones that are notdimmable but should not blink after they are turned off.
980060
I wish I could be of some help and I'm going to point out the obvious and make sure that they are charged up. One thing that I did discover that that this type of system doesn't like compact fluorescent lamps. I'm guessing that the frequency of the lamp is to close to a harmonic of 144 Hz. I just know that I had trouble syncing until I turned them all out. Wish I could be of more help and good luck.