Seams like there is a problem with this unit leaking, has the Aquasana Co. done something to fix this problem?
286674
After the first few times you get a good sense as to how it's suppose to fit into the hole. That's where it's leaking from. Try putting the pitcher on without any water in it. That will give you an idea how it sits. I've got it down pretty good now but still have my moments. Once you get it mastered you're going to love it. You'll also find some other oddities along the way unless you use it everyday but I picked up on this right away and no problem now.
286675
I don't know. I have already returned it to Costco. I had other issues with it and will update my review.
735627
what part of the unit is the water coming from. turn off the water tank, check all connections. I've had two leaks from defective/broken parts. The company replaced these parts free of charge. If parts are broken and you purchased through Amazon, go to Amazon web site. prior orders, contact supplier. explain problem. When I did this the company emailed me within 24 hours. hope this helps/ good luck/Craig
104349
Have not had that problem, I have well water. I do drain the supply tube hose when finished. This may help.
1849588
Irfan- I have been using this type of steamer for years and have never had this 'wet area' problem that you're having. depending on how long you have had the unit, I would take it back to where you purchased it (hopefully you still have the receipt?) as defective and exchange it for another. Hopefully you won't have the same problem. Sorry I couldn't be more helpful. Good luck
2067456
Have you tried usimg that white sealant tape on the connections you have to screw on? That is something that is necessary on things like this yet are not usually included. When I bought my pump it used to leak air as well until I used that tape.
2126229
We gave up on this unit a year ago. We first received a set of two; they leaked. Then the replacements leaked. We asked for and received a refund of our payment. The leakage was always where the hose attached to the unit; the tight kink in the hose that was required seemed to cause the leakage. If the unit were taller, the kink in the hose could be a gradual curve, and that might solve the problem. We found another unit for this year that worked well.
463768
I've not had any issues. If it's leaking underneath, there may be a crack. Also be sure to not over-fill the water tank. Additional information is in the user guide on page 14 (http://kitchen.manualsonline.com/manuals/mfg/melitta/mes2b.html?p=14 ) and addresses leaks. I hope this helps.
826348
I had leaking issue. They replaced my triple unit. Haven't dared to use this one.
2219645
Hmm I think that's odd and it makes me think your unit is leaking. I personally would replace it. I don't think you can add water...
1944857
I have 2 of these and no leak issues with either. Where is it leaking? If you are sure it's a seal issue, return and get a new one.
2072101
go to www.aquasana.com and ask customer service. You tube can help a little www.youtube.com/watch?v=W4Wgu890qhg. My aquasana was installed by a plumber.
912529
Yes ours is leaking also, what have you tried? My husband thinks he needs to tork the screws tighter. Wanted me to see if anyone else had this problem and how they fixed it.
800856
You are not alone. I have the exact same issue. I too am on my second one and even that leaks now. It's annoying.
1569575
If its older than 3 years, you need to simply replace it. If newer, call the support line at Insinkerator and see if they will send you out a new tank! I have read that the leak, if it is from the tank, is due to a return hose that gets brittle and breaks. If you are handy, you can search the web for an article about replacing it. I am not very handy and screwed up my tank doing it so had to replace the entire tank.
400741
I have had 2 of these over the past 3 years - and never had a leak. Check and make sure the water container is fitted properly on the unit. Maybe yours is defective.
249665
Hello Vikas, firstly you need to determine the source of the leak. It is most likely from one of the connections. Try to isolate which one. If that is the case you can easily fix it yourself by checking each one and making sure that they are tight. If it is coming from the body of the unit then you should return it because that would mean that the product is defective. The instructions aren't great. I would gladly send you a picture of the unit already connected so that you could see it more easily but I don't think there is a way of attaching a picture to my answer. Best of luck.
27919
I just went through this issue as well, with the New and Improved filters...as Special Etc mentioned, it was because I hadn't pushed down on the filter enough to create a seal. I could actually see water leaking out the bottom, in addition to it pouring out the 4 holes. After pulling it out, re-inserting it and pushing it down hard, it sat much better and the filtering was back to normal again.