Does the Camera have a reset? I upgraded my router and need to reconnect it.
288864
Yes, there is a factory reset button. Rather than using the factory reset button, I suggest that you connect a Cat 5e or Cat 6 network cable between the camera and the new router. You can then use the Camera Setup utility to open the camera's setup pages so that you can change the camera's wireless settings. Or, better yet, just change the wireless settings on the new router so that they match the wireless settings on the old router, and the camera should connect almost immediately to the new router. Upper/lowercase letters in the wireless SSID are important, as is the encryption settings. See the camera's manual for the location of the reset button - it is near the card slot.
288865
Yes, there is a factory reset button. Rather than using the factory reset button, I suggest that you connect a Cat 5e or Cat 6 network cable between the camera and the new router. You can then use the Camera Setup utility to open the camera's setup pages so that you can change the camera's wireless settings. Or, better yet, just change the wireless settings on the new router so that they match the wireless settings on the old router, and the camera should connect almost immediately to the new router. Upper/lowercase letters in the wireless SSID are important, as is the encryption settings.See the camera's manual for the location of the reset button - it is near the card slot. Yes, there is a factory reset button. Rather than using the factory reset button, I suggest that you connect a Cat 5e or Cat 6 network cable between the camera and the new router. You can then use the Camera Setup utility to open the camera's setup pages so that you can change the camera's wireless settings. Or, better yet, just change the wireless settings on the new router so that they match the wireless settings on the old router, and the camera should connect almost immediately to the new router. Upper/lowercase letters in the wireless SSID are important, as is the encryption... » Read More Yes, there is a factory reset button. Rather than using the factory reset button, I suggest that you connect a Cat 5e or Cat 6 network cable between the camera and the new router. You can then use the Camera Setup utility to open the camera's setup pages so that you can change the camera's wireless settings. Or, better yet, just change the wireless settings on the new router so that they match the wireless settings on the old router, and the camera should connect almost immediately to the new router. Upper/lowercase letters in the wireless SSID are important, as is the encryption settings.See the camera's manual for the location of the reset button - it is near the card slot. « Show Less
1319487
Yes, the best way is to connect via ether wire first and find the route number through your router 192.168.1.1 then login to the camera. The software is already burned onto the camera's cpu and then go into that admin and adjust the settings.
415274
Our cameras also reboot daily. My understanding is that our Internet provider issues a new IP address every day which causes the camera to reboot. I maintain a connection to it by using a DNS service (no-ip.org). The other option was to request a static IP from our provider, but they only offer that to business accounts. I also have the cameras set to return to preset 1 on reboot. Once the camera is set up like this, you won't really notice the reboot.
1052418
You should hook up the camera directly to your router with a cable. You should be able to access then. You need your id and password. The default id is admin. There is an option for return to factory settings in the Setting area.
424297
camera work about 2 months and then we could get it to find the ip address it just wouldnt connect. could be from the problems list below.
2017099
I have had nothing but problems with this camera, the battery being one of them. Be sure to turn off your wifi setting if it has been turned on. I believe the wifi continues to transmit even if the camera is off. If it is not too late, I recommend taking the camera back for a refund.
106824
I'm assuming you already connected it physically with an ethernet cable to your router and was able to see the camera with the search tool?
1909142
Thx for asking! I've problem to get it connected to my wifi. My computers can detect it only when the camera is connected to the router with the cable. But when I remove the cable, my camera cannot be detected! I bought it on Sept 2014... Not sure if I can return it. &#128546;
424787
Oh, it has been awhile since I set mine up. The camera has an ID rather than IP that gets setup in their application. There is no IP to access based on how this id setup. The app accesses the port to find the ID that identifies your camera. The previous days video is on their servers where again the ID identifies your cameras. There maybe a static IP for the camera but it is on your private network.
919930
MY camera is set with a Static address and I use DynDns to see it from the Net
484281
Unplugged what? Power or Ethernet? First unplug everything. Then plug in power only. Wait for camera to motion test (move side to side - up and down. Then plug in Ethernet cable and connect in the menu. If no connection remove camera from camera menu and search again with camera pass word ID. Keep trying to connect by unplugging power to camera and reconnecting Ethernet cable. Once it works you can go wireless if you set it up in the menu. Its a nice camera. Pete.
2263889
I left the port at 80, but I did go into my router and create a static IP so that it doesn't get thrown a new one anytime I move the camera or have a power outage.
1663631
No, the only thing that will plug into the router is the networker adapter cable. The cameras only plug into electrical outlets. Hope this helps.
2182854
Never had that problem. Make sure your first set your mobile device to airplane mode (i.e. no other conflicting connections possible), then set the network connection to the camera. That is the only way I know everything works properly.
2222128
I had a similar problem. I moved the camera closer to the wireless modem and the problem was solved. I believe the wireless range is very limited.
621129
I don't have a direct answer for your issue but ... have you tried to "reset" the camera? There should be a small hole in the back near the ethernet port where you'd need a paperclip to get to the button and hold it in for about 3 - 5 seconds and release it. That may help with the configuration page. The other issues... I have no answer except to contact customer service.
1437823
Hola Deepa, till now the wifi is it working very well with the camera, it seems works better with a wifi access point not with a wifi router.