The top half of this seat does not snap into place. It falls backwards and lays completely flat (when not in car). Is this normal, or defective?
293695
I agree with a previous response, that you really have to press down hard to get the two pieces together. It shouldn't be a problem after that. Honestly, I don't remember it being too much of an issue. We popped it together and put it in the car, and haven't had the need to touch it since. Britax is nothing short of awesome when it comes to returns/replacements/etc...so if you don't think it's right, don't use it. Call them and ask for another one or whatever you feel best doing. Good luck!
293696
It will "click" into place but you have to push way harder than you would ever think to get it to snap into place. It's a pretty loud "snap" so you will know when you get it into place, just keep pushing!
293697
You do have to apply force for the back to lock into place. If this is not occurring, please contact Britax customer service at 1-888-427-4829 for assistance.
1172015
We have two of these car seats, and I've noticed that on one of them, the cover always comes off at the top. It doesn't seem to affect the functionality of the seat, so we've just dealt with it - but it is very annoying.
195073
Wow, I did not have that happen to me. Mine went together beautifully and looks great. I would suggest Lowes or Home Depot or a similar place. I suggest bringing the frame piece in need of the bolts to ensure a proper fit.
845083
That is not normal. Mine stays tightly latched to the back while not in use. I can hear it "click" when I push it back in.
1567343
I remember having the same problem. Try something different for the spacer or cut the spacer in half. Once you get it to snap together, it will be fine. It has been assembled and in heavy use by my 5 year old since I bought it.
267815
I didn't have any alignment issues but the love seat cushion is substandard for Lazy Boy. It's thin and doesn't retain it's shape even after a 50 pound young girl sits on it.
311391
I had this problem and discussed it below. Hated it and wanted to return the seat! But it turns out that the nuts were upside down. It doesn't seem as though this will make any difference, but the smaller side of the nut centers the bolt and makes the latch connection work.
1524056
No. You might not have it seated properly (installed correctly) I think I had that problem when I installed mine
1891497
Mine doesn't actually do either. It's almost closer to being "seated" in place. Once moving I haven't had any issues. Hope this helps.
1164990
Salam....sounds like you put it together wrong. Of course it could be defective I suppose. I put mine together like the picture and it works fine...
1222016
I actually had the same problem and I called Schlage customer service. They were very helpful. In my case, I just had to tap the outside knob with a rubber mallet to get it to fully seat. It needs a harder "tap" than the inside.
1094090
I had the same problem. The front keeps dropping. I looked at the instructions and they show a support which goes into two little tubes. However, I never received this piece. I contacted the seller who told me that it would be sent, but it never arrived. I don't use this seat anymore because of this.
168771
You have to tighten the nut very, VERY tightly, and the act of doing so has a tendency to tilt the seat forward a bit, so start with it tilted slightly back. It's not a really comfortable seat-I'm thinking about replacing it with something different.
996489
Not normal. Nothing should be shifting or clunking. And not good that it was shipped without padding. Return it ASAP.
250856
No it is not normal. The seat sits firmly on the rack provided. Either the suspension is broken or the seat material is too soft.
2258751
that is by design, make sure you are not putting it on backwards or something... Mine works great and so glad I got it.
613183
No, that is not normal!!! It should be very smooth and a cover on it as well.