What a DUD! Bought this new. Return not available. After having to hire someone to put it together, it doesn't work!!! Battery will not charge. Any way to rectify this problem, other than throwing the thing away??
48633
A lot of people plug the charging cable into the wrong place. Do a google search on the Internet for the Lil' Rider and you should find out out where the plug goes. Toy has been long gone from my house so I forgot where it is. It was a great toy when we finally found all the hidden stuff.....ran well and kept a long charge. Would I have bought it knowing our problems? NO
1117976
not sure...when you installed the battery was the unit plugged in or not? if it was plugged in, try unplugging it after powering it off, intall battery, then try the power buttonwhat happens next? is it just dead or do you get lights at all even for a moment? mine just worked and was not an issue.....did you dbl check the model numbers? and it fits ok, not wobbly?mine has been working like a champ....no complaints at all!!!!
235255
Can't help you out..mine didn't work out of the box.. don't buy this! Junk!
87299
I had the same problem and had to return the battery. I went and purchased a whole new unit. Careful if you order a battery because if you have to return it, Amazon doesn't let you because it is a hazardous item. I went through a lot trying to return it to the vendor. The one I received was also broken. Good luck.
1694818
You really should just return in... If it doesn't work, it's defective like 90% of other ones of these sold. Sorry. :(
1775255
Do not purchase mine worked till the battery went dead then won't charge wont work at all! Junk!
1760121
My battery died the second time I used it. I returned it and you should too. It's a piece of junk!
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
1472145
There's a switch on the bottom that you turn on. If it doesn't work, it's probably defective just like mine was. Mine never worked. I tried putting in brand new batteries so many times and it never worked. Super disappointing. Send it back for a refund.
460587
Although I read about this sort of thing from some other reviewers, I did not have this problem. I added the charged batteries, turned it on, and it worked. I don't know if there's a remedy other than exchanging the product. Sorry.
695036
My son's did the same thing. We replaced the batteries with no success. We had already pitched the packaging and the garbage has been picked up so we can't return it to TRU. However, I may go purchase a new one and put the bad one in the package and return it for a refund. However, I'm afraid the new one will have the same problem.
143798
It doesn't work! We haven't been able to hear anything because the batteries caused some type of overheating the radio does not work. To send it back would cost me more money than the whole thing is worth. My suggestion: Leave it be and look for something else, it ain't worth it.
963173
I had the same problem. New batteries did not make any difference. I sent it back to amazon and got my money back. Don't know why they keep selling these, I posted the problems I had with it months ago. I guess Amazon doesn't care. If someone sends it back they refund the money, but many don't send them back and amazon is ahead. George Jensen
2195009
Is it possible the battery is not charged? The instructions suggest it is necessary to discharge fully then recharge. It may be it came discharged, and must be on charge to be recognized, I bought an inexpensive battery and it lasted about three days, then began indicating it should be replaced. The only other possibility would be an incorrect battery? Best regards, Sammy
1038288
I left mine in the charging stand for a few days, completely killed the battery. It is now absolutely dead and will not charge or work at all. I had used it less than 5 minutes total, ever. The dirt receptacle is still almost totally clean. Shark has ignored all my customer service requests. A new battery (which I will never buy, or support this company in any way again) is 3/4 the cost of the complete new unit. I feel totally ripped off.
922066
YES, I just bought it, put new batteries in and it didn't work, bought more new batteries(in case the one's I bought were old) still doesn't work. I am fixing to research if I can get my money back from Amazon.
1817598
I bought this camera new from Amazon and the battery and camera would not start up, power up, or work at all, after numerous attempt to charge it. I sent the camera back for refund. I did not order another camera like this as I figured it was poorly made. J. O.