why does it show "no battery detected" and "battery cant be determained and will not charge"?
300950
Are you sure this particular batter is compatible with you model of Dell?I had no problems with mine. You may also try reinstalling the battery. When I tried to install the first time I didn't get the battery seated properly. Beyond that I am at a loss.
300951
The description said that it was compatible. It seats perfectly and the only difference between the replacement and the Dell Brand battery I have is that it is a larger one. At the time I bought this battery I also purchased a new charger because I was getting a message to the effect of "Battery will not charge." I noticed in a previous review at the time I made my purchase, another customer with a similar Dell model number had the same issue as I do now. I wrongfully assumed that he/she did not install it properly or was just a complainer because many other reviews seemed to be satisfied. The description said that it was compatible. It seats perfectly and the only difference between the replacement and the Dell Brand battery I have is that it is a larger one. At the time I bought this battery I also purchased a new charger because I was getting a message to the effect of "Battery will not charge." I noticed in a previous review at the time I made my purchase, another customer with a similar Dell model number had the same issue as I do now. I wrongfully assumed that he/she did not install it properly or was just a complainer because many other reviews seemed to be... » Read More The description said that it was compatible. It seats perfectly and the only difference between the replacement and the Dell Brand battery I have is that it is a larger one. At the time I bought this battery I also purchased a new charger because I was getting a message to the effect of "Battery will not charge." I noticed in a previous review at the time I made my purchase, another customer with a similar Dell model number had the same issue as I do now. I wrongfully assumed that he/she did not install it properly or was just a complainer because many other reviews seemed to be satisfied. « Show Less
300952
Yah it does that to mine too!! All I did was I took the battery out and plugged in the power cord then put it back in then it started charging! Now sometimes I get that message but all I do is push enter and then it fine.
300953
If the battery is not detected it won't alert you to a low battery and could shut down in the middle of critical functions. You may wish to send it back and not take a chance on getting stuck with something not compatible.
300954
You may need a new AC adaptor (charger) when I bought my battery I got the same message. It wasn't until I bought a new charger that the battery started to charge. If it is a new battery try getting a new charger, and if the battery is old, it is possible you need a new one.
300955
Are you sure this particular batter is compatible with you model of Dell? I had no problems with mine. You may also try reinstalling the battery. When I tried to install the first time I didn't get the battery seated properly. Beyond that I am at a loss.
688791
Read the instructions and make sure everything is being hooked up properly. If that is not working I would try a new battery or send it and exchange it. I have had zero problems with mine so far. I hope this helps.
866282
Make sure battery top is put on and turned to match arrow. Mine didn't work either until I figured this out
1852622
There is no battery indicator nor does it tell you the battery level.......
545613
sounds like the battery is going or needs a full 24 hr charge - check the initial instructions to see if you missed a step
2056644
Fresh battery may have held a charge and been slightly refreshed in the computer. But the charging module in the computer may be faulty and finally failed. Try the usual things. Clean the contacts, make sure they're connecting. Check on line if there is a procedure online to reset the charger in the computer or have the unit checked.
191512
I just checked mine out as it would not charge. The negative post on the battery is corroded right off.
261619
Heyy, try using just a regular battery. Positive is red or with a code written on it and negative is the solid black. I tested all before installing and only one didn't work. Hope this helps :)
427665
Just got my second battery today neither work keeps giving me charging error 3 I think im going to ask for a refund
702528
I think you should return the battery if it's not being detected by your laptop. Sorry for the late response. If you can't return it because it's so long since you purchased it try selling it.
854245
If it doesn't report on the battery info screen then there is no way to determine its remaining charge.
1659996
The power light on the right side of the unit "should" indicate the battery status of the unit, not the battery being tested. So, here's a thought, try putting "fresh" batteries in the unit, then run your test again.
641667
The battery might just be fully charged. That was the case with mine.Use the battery a bit then plug it back into the charger. Make sure the charger is plugged into the USB port.
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
1122819
Check that the battery is 1) good, and 2) installed in the correct direction. If it does not turn on automatically when these are correct, then the unit may be faulty.
2241764
Dear Stephanie, When you say that the laptop doesn't detect the battery do you mean when you turn it on nothing happens. What I'm trying to say (not very well) is does it operate at all with the battery in place. One of the batteries I got is not detected by the computer but I just left in and connected it to power and let it charge for the same amount of time as the old one. Then I removed power, the battery was charged and worked fine in the laptop. It is kind of a pain though because you never have any warning, when it goes to laptop shuts down and you have to charge it again. Later I got another battery (newer) and it was detected and works properly indicating charging and charged. It was a real improvement because it lasted almost 4 hours and the original battery that came in the laptop only lasted a little over an hour. Hope this info helps a little. Smiley
1243603
Usually it is the battery. Take a battery you know is still chargeable and see if it recharges.