How can I be sure that this is not one of the countless counterfeit ones that have been on Amazon and EBay. Are they directly from LifeProof? If not, where are they from?
302527
According to Lifeproof.com, Amazon is an approved retailer. Also, make sure the case you are buying from Amazon ships from amazon.com or from Lifeproof. http://www.lifeproof.com/en/fake-lifeproof-case/
302528
It is best to buy from lifeproof.com to be sure you are not getting a counterfeit it is hard to tell if it is or not without having the case if you look on YouTube for ways to finding a fake lifeproof case it can help :)
302529
Per the life proof people there are two different serial numbers on front and back cover.
302530
LifeProof website says: "Only buy from stores that state: "Ships from and sold by Amazon.com" or "Ships from and sold by LifeProof""
302531
I had the same question and mine was an original, the lifeproof website has a list of approved online sellers and amazon is one of them. When you receive the package it will have serial numbers on the inside of the front and back covers. Register the product at lifeproof.com and you will know it is real.
1834878
The black & white one i got is the exact same one from the apple store, just way cheaper price. It's not counterfeit, definitely the Speck product it says it is :)
1514265
It depends who your order from -- I got scammed with a knockoff and could not get my money back. I'd call the company first to make sure they are legitimate and have a warranty. I believe the supplier for my so called Lifeproof case was TrueAccessory. Don't use them. Amazon should ban them from the list.
1560591
This is a knockoff, I have tried the LifeProof and this and this is a piece of crap
1096838
Hello,The only way to know if you are buying an authentic LifeProof case is if you are buying a case from a storefront that says "Ships from and sold by Amazon.com" or "Ships from and sold by LifeProof". We are the manufacturers of this case and we distribute to Amazon.com. If you purchase from either of us, you will be receiving an authentic case every time.
847615
I actually purchased it from Best Buy. I don't know what Amazon does but the warranty was in the packaging the Lifeproof case is sold in so I suspect it is.
557569
No absolutely not. They have the authentic brand of lifeproof. They actually still come with the lifeproof company papers.
2013582
When I called LifeProof they said they would never sell nor would their partners sell an authentic LifeProof case for under $70. They said if you see one extremely cheap it's most likely fake. You can call LifeProof and read them the serial number on the sticker on the case and they will verify if it is fake or not. My suggestion don't buy from Amazon. I did and ended up with a fake and a big hassle. If it is fake it is also not covered by warranty.
1467286
The one I bought was actually Lifeproof brand. But it doesn't have the Lifeproof warranty.
884122
The one I received looked official - it came in Mophie-labeled packaging, etc. But according to Mophe it's counterfeit. Amazon is being great about taking it back, etc. and has their fraud department looking into the problem.
1887208
Hi Jeannina! Maureen here from The Friendly Swede:-) My sincere apologies for missing your question previously! We have been plagued recently with people attempting to counterfeit our cables, due to our very high rating on these. So first of all, did you buy them directly from us or was it a second hand seller on Amazon? If it was second hand, that is likely the reason for the cable failure, they are not ours. Secondly, if you'll send a message to us at the following link along with your Order ID #, we'll of course replace them if they WERE purchased directly from us at The Friendly Swede. Anything else, please let me know here at this link:
1139020
Yes, when I contacted LifeProof, I discovered that the LifeProof case I bought from Amazon was also counterfeit.
129527
Here is the answer from Lifeproof about the case that i told you before 2 months.Update for Case #103142081 - "Warranty/Returns - iPhone 4S/4 - Other"Hello Harris,Unfortunately, I have to inform you that the serial numbers you have provided belong to a counterfeit or fake case. Genuine LifeProof cases have two serial numbers inside that are unique to that case only. Our serial numbers are never repeated. We have received quite a few inquiries from customers with these exact serial numbers, which verifies that this case is a counterfeit.
15681
The first one I got was from some retailer and was a knock off. Returned it, got the one actually sold by Amazon and it was the real deal.
1896623
I don't know if ours is a counterfeit or not, it seems to work good for us, but it has not been dropped in water yet. It has been dropped several times and the phone is still working with no damage to it. Good luck.
1228742
They are genuine IF you buy directly from Amazon and not through third-party sellers. Some sellers are legit but most are not. Also, if for any reason you think that you received a counterfeit from Amazon (which is rare) you can just simply return them.
129529
Here is the answer from Lifeproof about the case that i told you before 2 months. Update for Case #103142081 - "Warranty/Returns - iPhone 4S/4 - Other" Hello Harris, Unfortunately, I have to inform you that the serial numbers you have provided belong to a counterfeit or fake case. Genuine LifeProof cases have two serial numbers inside that are unique to that case only. Our serial numbers are never repeated. We have received quite a few inquiries from customers with these exact serial numbers, which verifies that this case is a counterfeit.