I have tried to email the seller since I installed this. Not working between two bedrooms. Get hold of me. I purchased on Jan 1 and received severa
287876
i am not sure what the problem is for you; my friend who purchased 6 of them had to change the channel but got them all to work.
287877
They stink. All the seller ever did for me was to tell me that I wasn't connecting them properly which wasn't true. They are now doorstops although a little light in weight for that purpose. Good lick.
287878
I bought that unit, and also it didn't work like advertised. I had no trouble returning it and gettiing a refund. I put it back in the same box, and sent it by USPS. You must do it within 30 days as I recall. The link that I believe I used was: https://www.amazon.com/gp/help/contact/contact.html?ie=UTF8&asin;=&isCBA;=&marketplaceID;=ATVPDKIKX0DER&orderID;=&ref;_=aag_m_fi&sellerID;=A3CR27MYZ7EWYV& You may need to sign into Amazon first. Check the option about Returns, on the right hand column. Otherwise you might call Amazon dispute desk. As a last resort, report the dispute to you credit card company or Pay-Pals as the case may be. I bought that unit, and also it didn't work like advertised. I had no trouble returning it and gettiing a refund. I put it back in the same box, and sent it by USPS. You must do it within 30 days as I recall. The link that I believe I used was: https://www.amazon.com/gp/help/contact/contact.html?ie=UTF8&asin;=&isCBA;=&marketplaceID;=ATVPDKIKX0DER&orderID;=&ref;_=aag_m_fi&sellerID;=A3CR27MYZ7EWYV& You may need to sign into Amazon first.... » Read More I bought that unit, and also it didn't work like advertised. I had no trouble returning it and gettiing a refund. I put it back in the same box, and sent it by USPS. You must do it within 30 days as I recall. The link that I believe I used was: https://www.amazon.com/gp/help/contact/contact.html?ie=UTF8&asin;=&isCBA;=&marketplaceID;=ATVPDKIKX0DER&orderID;=&ref;_=aag_m_fi&sellerID;=A3CR27MYZ7EWYV& You may need to sign into Amazon first. Check the option about Returns, on the right hand column. Otherwise you might call Amazon dispute desk. As a last resort, report the dispute to you credit card company or Pay-Pals as the case may be. « Show Less
272806
I agree with the other person. Get your money back while you can. I had trouble with it turning on after I had had it a little while and contacting them. Then it started working again so I kept it and then right after the date that I could return it, it stopped working again and they would not take it back. So I lost all my money. It was very aggravating.
2077405
Hello, just send us a message via"Contact Seller" after you complete your purchase. If we do not hear from you, we will contact you!
802568
My stop work in 2 weeks after I did install,have got no answer from seller .nothing.
2035680
Contact the seller directly. They were really awesome about emailing me back when we placed our order. Good Luck!
1687794
I bought it as a factury unblocked device and it wasnt. So I wouldnt trust in this seller. I hope Amazon do something about it in order to protect the custummers. I had already sent messages to the seller and Amazon and never had a repply.I
1321796
Looks like you two weren't the only ones. Some people received the TV, some got their order canceled. Check comments here. http://forums.slickdeals.net/showthread.php?t=1219705
743642
I forgot to update. I called LG and they sent out a new unit. It works great and is whisper quiet. So it was definitely a defective unit.
393458
Same here. Just got a very vague message that if I recently purchased this unit, I should have received an email with the new customer service contact information. I have not received any email. There was another thread on here that had a phone number, 610-385-8080, for a company called Heat For Less. I had to leave a message, however, so we'll see what comes of it.
72159
I paid for the television but the seller will not give me tracking information until he receives payment from Amazon. Amazon claims he was paid. So, I am caught in the middle. I don't know if this whole sale is real or not. I can't file any claim with Amazon until 3 days after the "scheduled" delivery time, which conveniently was posted as 2 week span by the seller. And, Amazon will not contact the seller or intervene on my behalf. So, buyer "beware"!!!
373826
I had the same problem. After numerous attempts to contact the seller, I gave up. Sorry this doesn't help much.
1601991
There should be a defective return exchange. I paid $40 for mine and it has worked great since I installed it last November. I would contact who you bought it from and ask for an exchange. You might have gotten a defective one.4
1076704
Seller here. Gonna be some back and forth to see what is going on and how to fix it. Be easier if you can contact me through the email address provided when you bought the machine or through the amazon email system.
1599284
Anne, I'm sorry to say that for us this was one of the worsts buys. I have contacted Remotes, Remotes, remotes several times. The worst possible customer server I have ever experienced yet. After 3 months they sent a replacement FOB and that one wouldn't sync as well. If you can get someone on the phone with another company or kind dealer that was our only positive. They repaired our old FOB. This FOB never worked for us even to this day. If I were you, I'd get my money back from remotes, remotes, remotes. And Fast!!
1818257
Ours is still working. Sorry I can't help you, but you might try checking the reviews to see if someone else had that problem and the responses they got.
1614073
Yes did you contact support yet? I am usually the main seller for these. If you have not gotten this worked out please message Edland Distributing regarding the issue.
1575291
Did the same thing for me. I filled a complAint and never heard back. I wish I had off read the reviews before purchasing because it seems to be common.