I have severe issues with the lid of the Lenovo u-310. It pushed the chassis back plastic inward and broke the screen and now Lenovo doesn't want to make good the warranty. Any similar situation out there? I have severe issues with the lid of the Lenovo u-310. It pushed the chassis back plastic inward and broke the screen and now Lenovo doesn't want to make good the warranty. Any similar... » Read More I have severe issues with the lid of the Lenovo u-310. It pushed the chassis back plastic inward and broke the screen and now Lenovo doesn't want to make good the warranty. Any similar situation out there? « Show Less
285622
I had mine for a few months before I sold it. But it felt very solid. I think the back of the screen was indeed a bit flexible but not enough to cause any problem, and I had to press pretty hard to push it toward the screen.
2261009
Did you ever find a place to replace the screen? I have the same problem. Wayne My email is mmocyag@yahoo.com Thanks!
2104373
I had the same problem with my lid but didn't even think about inquiring about a replacement! Sorry I can't provide any information but if you are successful with receiving one, please let me know. I have continued to use it without the lid, mainly because it is so beautiful and heats water well.
1849689
I haven't had any problem with damaging the screen so far. If it happens, i'm gonna sue the company. Regardless, don't get this product... it's not that good.
731018
I didn't get that message. If I were you I would go ahead and do it. You can always reinstall it. If anything gets messed up just call Lenovo support. They are quite good.
1630980
Hi there, I had the same problem. The thing about chromebooks is that they are somewhat delicate and really wont survive a dropping, since their case is relatively flimsy to cut back on weight. Your screen is definitely broken, almost definitely beyond repair, and a dropped chromebook is not covered by warranty (learned all this the hard way). HOWEVER, the screen can be replaced easily and fairly cheaply, in part because of the same flimsy casing that makes it easy to break. This video is a good set of instructions on how to do it: https://www.youtube.com/watch?v=_mgyuVTThfA his replacement screens are about $65 dollars, you can find one here: http://screensurgeons.mybigcommerce.com/samsung-chromebook-303c-lcd-screen/ however, I bought a glossy (not matte) screen for about $35 as my replacement. It worked great and was definitely the right screen, but matte would have been nice. It doesn't look like it's quite as cheap now, but I bought it from here without any problems: https://www.laptopscreen.com/English/model/Samsung/CHROMEBOOK~303C/ Good luck with all that. No problems in the year since the fix and my chromebook is one of my favorites of all my tech machines. It's not for everyone, but worth repairing if you've been enjoying it so far.
1384593
I bought mine around the same time and didn't have that problem. It's odd that you would receive both with hinge damage. As far as I know it has been fixed. Yes. I hope you get a better replacement.
2055163
Hi thrasher, On the sheet of paper (the set up instructions guide) that came with the laptop, there's a Lenovo Limited Warranty notice. This notice gives you the web address where you can read the complete Limited Warranty. Also, according to the notice, you can find it in your laptop by clicking on Start - All Programs - Lenovo Device Experience - Lenovo Warranty. The notice on the sheet of paper has a little table describing the warranty period and warranty types. For the USA and for this model (20208), the parts & labor is one year and the warranty types are 1 & 5. You'll have to read the complete warranty to find out the description and fine print on types 1 & 5.
1035708
I didn't have that problem, but I did have a problem with the pixels on the left side of the screen. Had a vertical line that ran from top to bottom. It happened after 10 months, so it was still under warranty. Sorry I know that answer doesn't help you.
2037659
I haven't had a problem with mine but I knew this was temporary until I could get the one case I really wanted. There is no warranty on the case as far as I know. Sorry you are having problems with yours.
2261010
Susan, it's a total waste of time to try to get parts or repairs. I had a broken screen and went on eBay. Found a Vado with another problem and got it for $17. If you're not good at disassembly, etc., you can buy one that works for $70. Wayne
33509
I'd had no problem with mine so don't know how to fix it. When you say 'new',how new is that? If it's still under warranty, go that route. Someone mentioned cleaning it and I think this is important. I do it every Sat. morning without fail.
619626
My Asus Transformer TF300T worked wonderfully for three and a half months. Then I put it away overnight and, in the morning, I opened it up and the screen was cracked. Device inoperable. Asus say that it must have been damaged to cause the crack but this is not the case. My insurers say that it was not an accident as the crack occurred spontaneously so not covered there. Google search shows this to be a common problem with the Asus Transformer TF300T. I will not be buying Asus again.
541769
I can't tell u why this is happening. I am having an issue with mines as well. The touchscreen on the corners no longer function.I have considered taking it to a Best Buy for inspection. Not happy with this purchase. I no longer use it.
1519179
Doesn't really matter, this Sony is a piece of crap, mine died twice (screen replaced, then motherboard a few months later) in ten months, then Sony refused to extend the warranty which I requested since there was only two months (of 1 yr) left. The laptop died again before it was 18 (previous typo 10) months old so I was screwed, now ewaste, I am a former Sony customer, will not buy any of their products.
1453831
Hey, I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies.
1974263
I thought of that as well; but I used it as a desk top replacement in an environment where the temperature never dipped below 75 degrees. I believe either the video card blew...or the connections from the LCD to the computer itself became loose in some way. Anyway its academic I sent it back for a replacement and its on its way and will arrive on February 2nd.