One of the speakers blew with very little use and volume. Now there is constant static. Where do I go for repairs
271015
If its new, amazon may cover you...if not I would call or go on line to Polk and my guess is that will fix it or replace it if you explain what happened. ..you just may have to pay for shipping...? hope that helps
271016
Contact Polk directly. They can help you troubleshoot, sell you the damaged part, and then you can replace it yourself.
271017
You should have a 5 year warranty try calling Polk Audio Customer Service at 1-800-377-7655 9AM and 5:30PM ET M-F the wb site is http://www.polkaudio.com/support/warranty-service-and-returns .
271018
My comment is that I agree that underpowered receivers or amps will easily damage your speakers. I learned the hard way when I was a teenager 25 years ago and the receivers I used then blew tweeters. Then I bought a Carver amp and felt the difference. At this time, I have Carver amps driving L/R/C/Sub Channels on my system. It is safer to have a 250RMS Watts per channel amp than a 40watt receiver. Of course if the Low Frequency Driver is damaged, obviously it was defective.
1107279
call def tech technical service--free---they will discuss anything you want to know--will help match power supply etc to your speakers. you'll be glad you talked to them. informative. happy listening--fantastic speakers--
1243097
I haven't had that problem, but my right speakers on a beautiful old boom box just went out. If there is a generic fix that might be applicable to you I'll get back to you.
770894
You could try looking inside the speakers (specifically the one with the volume knob -- that was where my problem was) and see if the capacitors are the problem. See my previous review of these speakers for more info (http://www.amazon.com/review/R33FG0Y92298KH/ref=cm_cr_rdp_perm)If you had these plugged directly into a wall socket at time of power outage (and power restart) then maybe more stuff is fried. Note... in my case the buzzing sound was not caused by a power outage or from heat, but just from crappy capacitors in the speaker. They have been working like new for almost a year now after the fix. Good luck! You could try looking inside the speakers (specifically the one with the volume knob -- that was where my problem was) and see if the capacitors are the problem. See my previous review of these speakers for more info (http://www.amazon.com/review/R33FG0Y92298KH/ref=cm_cr_rdp_perm)If you had these plugged directly into a wall socket at time of power outage (and power restart) then maybe more stuff is fried. Note... in my case the buzzing sound was not caused by a power outage or from heat, but just from crappy capacitors in the speaker. They have been working... » Read More You could try looking inside the speakers (specifically the one with the volume knob -- that was where my problem was) and see if the capacitors are the problem. See my previous review of these speakers for more info (http://www.amazon.com/review/R33FG0Y92298KH/ref=cm_cr_rdp_perm)If you had these plugged directly into a wall socket at time of power outage (and power restart) then maybe more stuff is fried. Note... in my case the buzzing sound was not caused by a power outage or from heat, but just from crappy capacitors in the speaker. They have been working like new for almost a year now after the fix. Good luck! « Show Less
1469358
Hi Drusilla Freeman-Daniels, you may check the wiring for your speaker. You can unplug and replug the cables coming from your speakers to their respective ports on the main unit. Hope this helps. -Ely
474490
Check your Creative Media Source software (Start>Programs) to ensure that you have configured your speakers. Check control panel or use Diagnostics within the Creative software if you cannot resolve the problem as well. If all else fails,Go to Creative website and download the manual if you do not have it. Then check to ensure that you have everything in its proper place. If there is still a problem, you might have a broken wire which you cannot see and I would recommend that you let Creative know so they can fix the problem or offer you a replacement.
2140240
I don't know,but I'm having problem with one of the speakers,Im going to find out.
1872514
I'm a novice with electronics, but you could try hooking up a pair of PC computer speakers and plugging them in to the headphone jack to see if the problem persists in the new speakers. it could possibly bypass the problem and give you better sound quality. If not, there must be a problem with the soundcard and time for a tech to check it out. If it's warranty, get a estimate from experienced tv repair before you take it to where HCL uses, I've heard not so nice things about their work, google them for reviews of their company. Sorry, I don't remember name, but you'll find it in some of the bad reviews on Amazon. See if you can better advise, but I should be pretty close. Sorry I meant TCL. I'm a novice with electronics, but you could try hooking up a pair of PC computer speakers and plugging them in to the headphone jack to see if the problem persists in the new speakers. it could possibly bypass the problem and give you better sound quality. If not, there must be a problem with the soundcard and time for a tech to check it out. If it's warranty, get a estimate from experienced tv repair before you take it to where HCL uses, I've heard not so nice things about their work, google them for reviews of their company. Sorry, I don't remember name, but you'll find it in some of the... » Read More I'm a novice with electronics, but you could try hooking up a pair of PC computer speakers and plugging them in to the headphone jack to see if the problem persists in the new speakers. it could possibly bypass the problem and give you better sound quality. If not, there must be a problem with the soundcard and time for a tech to check it out. If it's warranty, get a estimate from experienced tv repair before you take it to where HCL uses, I've heard not so nice things about their work, google them for reviews of their company. Sorry, I don't remember name, but you'll find it in some of the bad reviews on Amazon. See if you can better advise, but I should be pretty close. Sorry I meant TCL. « Show Less
784267
Try your local kicker dealer they might send it off for repair about $150 if they don't want to do it contact Stillwater designs
1867960
Maggie, Just like someone else already said, check both connections. Make sure the source of the audio is fine by connecting a wired speaker to it.Good luck!
1059161
I would say faulty product. I bought one and it was total garbage. Made clicking and static noise and only played through one speaker. They replaced it and the new one seems ok but still not the highest quality but if I remember the price was really good.
1108781
Try looking for a reset hole on the bottom of the speaker. A paper clip should fit in it. That cured mine.if not, try calling the customer service number. I found them surprisingly helpful and friendly - not what you expect these days. They answered several questions I had and solved the problem Good luck!
648433
Sorry Emily I don't know. I purchased the same speaker and noticed the same problem especially when its at low volume. Many people seem to be experiencing the same issues but no answers as of yet how to fix the static.
1413492
I've had some serious static issues coming from the left speaker, the speaker with no controls. It's loud; sounds like thunder. I've isolated the sound system; no inputs, nothing else plugged in around it, and yet it still has the loud static. It's terrible. I can't figure out the source. I've had the unit 2 years; I think I'll be throwing it away.
2052419
Hello, What head were you using when the speakers blew? I'm interested as I just bought the 2x10 and the 1x15. From what I understand seismic audio has replacement speakers for sale. If you take off the metal mesh type thing in the front the speakers should be able to come out after unscrewing them. I believe you can replace the speakers with any bass cabinet replacement speaker, but I would replace them with the same ohm speaker. From what I have read while researching bass cabinets is that eminence is the speaker of choice to replace blown speakers with. Just make sure you get one that's made for this purpose. A quick google search should come up with some results. Good luck! Hello, What head were you using when the speakers blew? I'm interested as I just bought the 2x10 and the 1x15. From what I understand seismic audio has replacement speakers for sale. If you take off the metal mesh type thing in the front the speakers should be able to come out after unscrewing them. I believe you can replace the speakers with any bass cabinet replacement speaker, but I would replace them with the same ohm speaker. From what I have read while researching bass cabinets is that eminence is the speaker of choice to replace blown speakers with. Just make sure you get one that's... » Read More Hello, What head were you using when the speakers blew? I'm interested as I just bought the 2x10 and the 1x15. From what I understand seismic audio has replacement speakers for sale. If you take off the metal mesh type thing in the front the speakers should be able to come out after unscrewing them. I believe you can replace the speakers with any bass cabinet replacement speaker, but I would replace them with the same ohm speaker. From what I have read while researching bass cabinets is that eminence is the speaker of choice to replace blown speakers with. Just make sure you get one that's made for this purpose. A quick google search should come up with some results. Good luck! « Show Less
1713921
I had to replace the entire unit so I'm probably not much help. I'd give their support center a call -- they may be able to troubleshoot it remotely. Good luck.
1509498
If it makes a quiet humming sound when you have your audio device plugged in/playing, the speaker is more than likely damaged. These speakers should be covered under 1-year warranty, but you will have to pay the costs to ship the speaker to Pyle's New York address (this is what I was told a few years back by a customer service associate). In my opinion, these speakers are more trouble than they're worth. Mine had about 3 months of regular use on the weekends (never anything extreme), before this happened. Hope this helps.