My computer went thru recovery now it won't update windows to a newer version will this help
282630
It really should Reboot if you have the proper administrator password but some older machines won't let you download a better IExplorer. You have to check to see what version is on your machine. If it says you have the latest version of internet explorer it will not upgrade.
2216696
The machine comes preloaded with Windows 7 Professional 64bit already. You're good to go. The supplied recovery media is for Windows 8, however. Re-installing Windows 7 will be difficult. I'd recommend preforming a complete system backup to an external harddrive as soon as you get the machine.
685358
I don't know if it can, best bet is to buy the real version of windows 7. My computer 2010 toshiba laptop rejected the boot because it was not a real version of the windows 7 program
1248766
Yes. I installed Win 8 without recovery media, and activated it with the serial number in BIOS, and then upgraded to Windows 8.1 successfully.
1968119
Hello,Computer comes with Win 8 installed from Manufacture (MSI). You can call MSI Tech Support 888.447.6564 and ask for Recovery Disc with Win 7 for that computer.Best regards,Amuras
1372518
Hello, You can call HP Tech Support and check if Recovery Disc with Win 7 for this model available. Best regards, Amuras
155665
Did you make a system recovery on a 16gb flash drive of your computer when you first received it? If so, insert it and reboot. It will bring the system back to when first purchased and it will have a old windows folder in your files, so you can recover what you had on the hard drive.
1983857
I'm not an expert but don't know why you couldn't wipe the hard drive and re-install Windows 7. I'd rather have windows 7 but we're getting more used to 8.
215247
Yes, you update accessing the Windows Store. Don't try updating in the Windows Updates, the first time that I started updating, among the following updates, there was a update that made my Windows incompatible to update to windows 8.1. I had to spend sometime to find out how to fix. If you buy this laptop on first is better you update to 8.1
2023201
Hi there...I think its hard to go windows7...of course we can do it but...I suggest to stick to the windows 8 better. but before you install...try to download factory recovery DVD first in case.... If it is external..of course you can...anyway...good luck with your customization of your system.
1619510
HiReally depends on the age of your machine. This version is for system builders, meaning you'd have to wipe windows xp and install win7 fresh. This won't upgrade an existing windows installation.If your machine is older than 4 years, I'd suggest a new machine.The install took 15gb of my hard disk
1773598
NO PROBLEM! Though on a side note, I have had better luck using the windows update drivers for these things than the provided software. fwiw
1750209
I haven't done any upgrades other than the auto upgrades for windows so sorry can not help you there
995887
First have windows 7 install then download windows 8. When you run software choose upgrade. If you still have issues call the 800 # when error appears. Microsoft will help you activate OS
181803
We were very happy with the purchase, but I Honestly wish I could help. The tech that did the install is no longer with my company so I am not sure if this came with a recovery disk. Good luck.
1895671
I don't know. I am just a very average user who had to update because Windows was no longer supporting XP
1914237
Yes.... But, You must have windows update with windows update in control panel....