anyone who had their's fail ever get it repaired and how?
300237
They all suck. I have 3. two different houses, they all do the same thing and intermittently cut out or don't turn on. Fiddling with it for a long time eventually get them to bring a signal up before they give out again. Dont fix, replace with something else.
496821
Mine also failed. The handle broke at the base attachment. I loved the opener but would like it replaced (hopefully a re-enforced version). I think the product must have had manufacturing defect as it was not abused or overused. Now I can't find any phone number or address to inquire about warranty. Anyone have any leads for me?
1803453
Take a picture of the broken part and email it to customer support along with your Amazon purchase number and they should send you a new part. That's how it worked for me.
1182479
Happened to me too, I never found a fix because mine broke I don't even know how it broke.
1699833
It didnt fix mine. I ended up taking the hard drive out and buying another computer.
1826668
It needs to be sent to the company to be fixed or taken to a local repair person
322751
No and mine has never worked correctly. Support was far from satisfactory as well.
418673
Ask someone else to try. If both efforts fail to keep it closed sak for a replacement.
2201943
I had one, the hdmi board failed the first time we used it. Extremely difficult to get responses from customer service. Finally sent me to a repair center, tried to tell me it was my fault, that I probably did something to it. I had to pay the labor to replace the part. Took 3 month's to receive a new board. The new board lasted less than 1 year before failure of the same part. Out of 1 year Onkyo warranty, even though it was defective to start so they wouldn't replace the part for free. It's a lemon, read the message boards for nothing but complaints!!!!! I would never buy a Onkyo product again, partly due to their poor customer service. I had one, the hdmi board failed the first time we used it. Extremely difficult to get responses from customer service. Finally sent me to a repair center, tried to tell me it was my fault, that I probably did something to it. I had to pay the labor to replace the part. Took 3 month's to receive a new board. The new board lasted less than 1 year before failure of the same part. Out of 1 year Onkyo warranty, even though it was defective to start so they wouldn't replace the part for free. It's a lemon, read the message boards for nothing but complaints!!!!! I would never buy a Onkyo product... » Read More I had one, the hdmi board failed the first time we used it. Extremely difficult to get responses from customer service. Finally sent me to a repair center, tried to tell me it was my fault, that I probably did something to it. I had to pay the labor to replace the part. Took 3 month's to receive a new board. The new board lasted less than 1 year before failure of the same part. Out of 1 year Onkyo warranty, even though it was defective to start so they wouldn't replace the part for free. It's a lemon, read the message boards for nothing but complaints!!!!! I would never buy a Onkyo product again, partly due to their poor customer service. « Show Less
277697
It's broken. I had exactly the same experience, and contacted them. They sent me a new one that works fine.
1423690
Interesting. Mine broke too. I had forgotten about the 100% guarantee. Pls post what you find out.
98004
Did you try and calling the company ? If not I'd try with them and see if they can help
1727004
Sorry, I haven't had any problems with mine so I'm blank on where to tell you to go. Best of luck finding it though.
975196
I have had no trouble. I know some people did. Have you contacted to manufacturer?
1197761
I've been waiting for months for them to send me a new one, I have had so many issues with the crap I'm fixing to just sue... There's NOTHING you can I've found to fix the Junk....
2106150
If you cant find a fix for it I will buy it from you. Just ask another question and leave me a way to contact you.
890576
i unknowingly busted mine during repair. wouldn't display anything after so i had to get a new phone. was an expensive mistake....