I have a HTC One and I put my phone in the case, filled up the bathroom sink. The touch screen will not work under water. Anyone else have this issue?
271698
Same issue here. It works if the case isn't in water but doesn't when you submerge it. When I went snorkeling with it, I just started recording before I went in the water with the case.
271699
Mobile touchscreen will usually not work underwater, because the water displaces the electrical signals sent my your finger through the screen. What you can you, however, is use the capacitive button on your phone to do what you want. For example, I have turned on a setting in my Samsung Galaxy S4 to activate the camera using the zoom-in and zoom-out bottons.
1962802
It works fine, as far as protecting the screen, not interfering with the touch function, and the fit. But I always seem to have air bubbles under it, and can't get rid of them. It's supposed to come with some type of cleaner or something, but I bought mine open box and didn't see anything like that. So that might solve the problem, I don't know. LOVE the case though. You don't see the bubbles when the phone is on, just when the screen is black.
133985
Bought this item for my granddaughter. She said it works in the shower, no water gets in but she did drop it and the case cracked but the phone was fine. This made the case non water proof. She asked me to get her another one because she liked taking it into the shower with her.
2016443
Hello. You can clean the case with disinfectant wipes, but after you do that take a cloth or tissue and wipe off any wet residue from the screen area so that it is dry and responsive to touch. Thank you
237782
Yes, you can still use the touch screen... It's easier if your fingers are dry though. You can still use it if they're wet but it's cumbersome. I use mine while drifting down the river on an intertube.
2117807
John, when submerged the touchscreen on your phone will not work, however I started shooting videos above the water's surface and then going under and choosing the shots I liked with any of several frame capture apps available.
1514262
Some phones work better then others. My husband LG3 did sink but my HTC did not sink.
2170730
Running it under the faucet worked just fine for me...set it in the dish drain to dry over night before putting it back on the phone...
852892
Before you put your phone inside the case dip it into a bowl of water. When you take it out see if any water gets on the inside of the case.
1367816
Sorry I didn't try the phone under the water after installing the protection, but I used it while taking a shower and it works fine.
87191
As you have no doubt read, it says, "Waterproof submersible, touch screen operable with ~ 100% sensitivity. Keeps your phone sealed against rain, snow, dust, and dirt." I suspect if it was intended for underwater use, they would have advertised it as such and listed a depth rating.
623207
You are supposed to water test each case before you put your phone in. I put this case with paper inside and filled the sink with water and placed case (without my phone in it) in the water and sat a bottle of soap on top to keep it anchored on the bottom. I left it in the water for about 30 minutes or so. I removed the case from the water and dried the outside of it off and opened it and the paper inside the case and the entire inside of the case was completely dry. I have had my case for several months now and I continue to really like it a lot. I feel my phone is very well protected from water as well as drops. You are supposed to water test each case before you put your phone in. I put this case with paper inside and filled the sink with water and placed case (without my phone in it) in the water and sat a bottle of soap on top to keep it anchored on the bottom. I left it in the water for about 30 minutes or so. I removed the case from the water and dried the outside of it off and opened it and the paper inside the case and the entire inside of the case was completely dry. I have had my case for several months now and I continue to really like it a lot. I feel my phone is very well protected from... » Read More You are supposed to water test each case before you put your phone in. I put this case with paper inside and filled the sink with water and placed case (without my phone in it) in the water and sat a bottle of soap on top to keep it anchored on the bottom. I left it in the water for about 30 minutes or so. I removed the case from the water and dried the outside of it off and opened it and the paper inside the case and the entire inside of the case was completely dry. I have had my case for several months now and I continue to really like it a lot. I feel my phone is very well protected from water as well as drops. « Show Less
822531
I can't duplicate that situation. I have 2 thoughts. Has the device gotten wet? The other thought is you could keep it in the unlocked position when it's unused.
1043418
no. no case seems to be able do this since the pressure on the screen from the water impairs touch recognition. some cases however make use of the volume button for photography
1799340
That's what happened to our case too. It ended up not being waterproof and ruined our iPhone 5c. I would not recommend!
374831
It does not float, my phone went straight to the bottom of the river, luckily it was only 8 feet deep. I suppose it's possible to make it float by stuffing foams inside, but with limited space, you might not be able to fit much. 4.7" Screen HTC One actually filled up the entire bag, leaving no room for anything else.
1015430
Funny because I had the same Issue with my phone, screen was replaced and I was Unable to See anything. I could hear it coming ON but I was not able to see screen to Touch :(