I can not get this thing to work. All batteries are good. Went and got the right powre adapter still cant get it to work. it worked one time
267111
I found it to be more of a hassle to return it. It's like once you get it to "levitate" you don't dare touch it or it falls down. My son didn't care bc he loves dr. Who so we still have it. I'd send it back if there wasn't a third party involved. Sorry and good luck
267112
Mine worked a few times. It's really hard to find the happy medium between batteries.
267113
It Just a matter of having it at approximated same distance from top and bottom. Make sure that the batteries are not depleted and then have fun looking at it spin.
202084
Didn't try it with that, but don't remember seeing an adapter. I could never get the battery to charge so sent it back.
638997
It must be broken - if you put new batteries in, should work. Contact seller.
1507579
mine would not work with regular AA batteries,did not spend the money for the alternative.contacted seller and insisted i try 14500.i must have lost the lottery
428192
I didn't have any problem getting mine to work, maybe yours is defective. I would return it and have them send you another one.
1480470
Must be some kind of bad connection. My product works fine and I've used all types of batteries. Even rechargable batteries work. Sorry
1128770
Mine works great. I tried to recreate your problem but mine did not fail. Good luck.
2215321
Absolutely, I had the exact same issue, both the supplied power adapter and a back adapter failed. I bought this one and it's charging since then. I would recommend trying this.
1307590
The item may be defective. Did you check the battery compartment to see if there is piece of plastic or cardboard which prevents the batteries from connecting until ready for use? If you still have trouble getting the item to work we recommend that you contact the seller which you placed the order with so they can assist you further. We hope the issue is resolved soon.
1900475
Its supposed to but honestly after I bought one and tried it I couldn't get it to work.
773190
It should work, but I could not get it to work, and I even purchased new batteries for it. Do not bother to purchase it and contact the company if it does not work, they will not respond to your request. Bob
717339
It did not work for me. I put in 4 brand-new batteries and it would not turn on. I ruturned it and got a different one called PediPerfect and I like it. It's more expensive, but it's worth it.
2261699
I had some problems too, until I connected the power cable to the adapter and it worked for me after that. It seemed that if you didn't use the adapter with the power cable and turned it on, it wouldn't work. Hope this would work for you.
1044152
If there are new batteries in the monkey and it still doesnt work than something must be wrong with it. I gave purchased 2 of these and have never had that problem.
1109932
Start with calling the manufacture and see if they can send you a new battery and a new adaptor. If neither of those work, then exchange it for a new set.
1136221
the original adapter works for me. so it is able to charge this battery upto 100%, but the battery does not last more than 3 hours (almost like the original battery with 6 cells, with the 9 cells i was expecting longer charge time, now i wonder if it was due to the need for a new adaptor? or just that the battery was not of high quality, i'll need to cross check the voltage and amperage numbers before spending more on this)
1022416
I couldn't get the thing to work at all. I returned it for a refund. The battery is self contained and is charged by the USB connection.