It states this contains 5% Vitamin B3 Niacinamide, but is listing after retinol (1% if it's true) as ingredients. WHAT?? Misleading perhaps??
291937
yes, this is misleading because the ingredients by law need to be listed in strongest-quantity-first order. So how can the higher amount of 5% B3 be listed after the lower 1% retinol? My understanding is that it should be the other way around unless maybe there is a missing decimal point before the 5% and it is really .5% B3. I am just a consumer and don't know much, but this is my guess.
291938
I think the 1% means the concentration of Retinol and Vitamins not necessarily the percent of the serum that it makes up. I don't know how much Retinol would be in the product, but I do know that it goes by listed order as far as the make up of the serum goes. The concentration of the Retinol is 1% but there is more Retinol product in the serum than there is Vitamin B3 Niacinamide which is at a concentration of 5%. I think that's how it goes. . . but I could be wrong. That's just the way I understand it. Hope that helps.
1714623
Hi Lisa~ Good morning and thank you for your question. But more importantly THANK YOU for pointing out the fact that the back of box image in our listing is out of date and does not accurately reflect our current formulation. The image of the label on the bottle itself is correct and has a complete list of ingredients including the ferulic acid. You will see it listed between the L-arginine & the Vitamin e (d-alpha tocopherol acetate). I have notified our design person to get this corrected ASAP. After all, on the front of our box and the front facing label on the bottle some of the primary actives in our C serum 22 are listed in descending order: 22% Vitamin C, 5% Hyaluronic Acid, 1 % Vitamin E and 1% Ferulic Acid. They are listed prominently as our customers tell us that they really value transparency in labeling. We appreciate your interest in this groundbreaking serum and invite you to compare the concentration level of each active ingredient contained in C serum 22 to any other product you may be considering. If you have any other questions or concerns please do let us know! Sara srumtologi Customer Care
1833525
I couldn't tell you exactly the percentage, since that information isn't listed on the product! But, I would guess the percentage isn't very much, since the retinol (retinol palmitate) is listed as the last ingredient on the product label!
2019643
You can go to any store that sells it and read the label for yourself. Yes, it contains Retinol. I love this product, but they now have an upgrade, Neutrogena Rapid Wrinkle Repair Moisturizer. Working for me, both the day (with SPF) and night formulations.
2153900
The ingredients must have been on the box. They aren't on the package or I would have wrote it out. Three the box away. I know it has retinol a but I'm not sure about the rest. Sorry I couldn't help it just has directions.
2250698
AB1 (Thiamin)B2 (Riboflavin)B3 (Niacin)B5 (Pantothenic Acid)B6B12* Beta caroteneCDEthis product is amazing, if you research all of the success stories it will really amaze you. personally, its helped me with my fibromyaglia pain.
257019
Dear Valued Customer, Thank you for your question! We are happy to help. Upon review of this item, we can confirm that biotin is not listed on the supplement facts label. We hope this is helpful! If we can assist you with anything further, please feel free to contact us directly through Amazon! Jenna G. Swanson Health Products
465432
thanks much. i appreciate your feedback. i wonder why most supplements on amazon do NOT list all ingredients? and why doesn't the supplier answer questions as well??!! strange...
931240
I no longer have the box with the list of ingredients, so I don't know if there is retinol in it or not.
1389185
I would assume this means that the retinol is higher percentage- wise than similar products. It seems to be be working
320854
I called Neutrogena to ask this question, and they told me it is a "trade secret" and they don't give out that information. I was hoping to start out using a 1% Retinol cream to see how my skin reacts but I guess I will have to find another product so I know what I'm using.
475631
I think it has whitening ingredients too which is niacinimide (vitamin B3).
561282
Hi and thanks for your question! We include important information about Retinol on our Product Page for those who may be interested. Amazon doesn't allow us to post or attach a report to a listing. We offer our report as a bonus and thank you to buyers, going into more detail. Thanks for your interest! Kathy Heshelow, Sublime Beauty
1452391
Can Brian Lindsay or the company representatives verify the percentage of vitamin C please? I agree with K. Frenden that it is an important piece of information but no where on the bottles or the company website provide this information. Thank you.
568407
Hi Kristy R, Sorry, I've only just noticed your question, my apologies, I usually answer questions immediately. Here's a list of the ingredients of our Retinol Serum with Vitamin C which you will also find on our Amazon product listing: water, glycerine, polysorbate 80, retinol, triethanolamine, carbomer, vitamin e (tocopheryl acetate), sodium ascorbyl phosphate( Vitamin C 10% ), phenoxyethanol, disodium edta,benzophenone-4, zea may (corn) oil, methylisothiazolinone, bht. I hope this helps, please let me know if you need any more info, Best wishes, Shirley Dalgetty, CEO, Little Wing Beauty
1306223
Sure, no problem. You can take a look at the Supplement Facts image (I think it is the second image in the gallery), the chart shows there the vitamins percents per each serving. You can always find out more by emailing the company directly at service@solandsam.com, I had a question about purchasing it locally and they were very helpful.
662289
I have thrown out the packaging. The only ingredient listed on the bottle is "Matrix Active Retinol". The website listed is www.neova.com The website might have more of a listing.