i bought my daughter and son iphone4 lifeproof cases for christmas my little girls has a small crack on one side of it. can not find anything on waran
300231
I'm not sure what I could tell you, in your place i'd contact the compagny that sold it to you, and ask for an exchange. After all everyone selling on amazon depends on a good revue from customer!
300232
I am not sure about warranty. I purchased the wrong color for my daughter and was able to send it back without any problem.
300233
I'm not sure what I could tell you, in your place i'd contact the compagny that sold it to you, and ask for an exchange. After all everyone selling on amazon depends on a good revue from customer! Good luck
300234
I would send back to amazon if it was that way when you got it other wise contact the life proof company. To get warranty you have to go on and do the online quiz also.
300235
If you bought it through Amazon you should return it through Amazon since it was not a result of an accident where the warranty would come into play. It was a defect of a product sold through Amazon.
593015
Hi, yes one of our lovely customers has uploaded the images of their own accord. The cases are brand new and very high quality. You have to be very heavy handed to break the plastic casing. Thank you for your inquiry.
907675
it breaks easily, mine broke the same da I got it. mainly little things like the volume adjustment and on button does not work well when you are attempting to turn on the phone. made to look like lifeproof but not
1742199
I have the same issue, also the volume buttons have cracked and fallen off. and the case is now chipped and missing several pieces from it having fallen off the car cradle onto the cupholder (a heart stopping 6" fall). It's a shame this thing is considered a 'case' when it's much more fragile than the actual phone it's supposed to protect. The primary function of any 'case' should b protecting the phone from damage. given the reduced functionality of having limited access to the power and volume buttons I might throw this thing in the trash soon and go back to me previous normal plastic case. I have the same issue, also the volume buttons have cracked and fallen off. and the case is now chipped and missing several pieces from it having fallen off the car cradle onto the cupholder (a heart stopping 6" fall). It's a shame this thing is considered a 'case' when it's much more fragile than the actual phone it's supposed to protect. The primary function of any 'case' should b protecting the phone from damage. given the reduced functionality of having limited access to the power and volume buttons I might throw this thing in the trash soon and go back to me previous normal... » Read More I have the same issue, also the volume buttons have cracked and fallen off. and the case is now chipped and missing several pieces from it having fallen off the car cradle onto the cupholder (a heart stopping 6" fall). It's a shame this thing is considered a 'case' when it's much more fragile than the actual phone it's supposed to protect. The primary function of any 'case' should b protecting the phone from damage. given the reduced functionality of having limited access to the power and volume buttons I might throw this thing in the trash soon and go back to me previous normal plastic case. « Show Less
1989432
I had the case on my iPad Air, my two year old drops it in the kitchen and the screen cracked.I've had the screen repaired and still use the case on it, but now usage is supervised. :)
452464
Hi Mary. I just submitted an update of my review. Not one week after I first wrote it, the darn cord stopped working! I don't have a Lifeproof case, so I couldn't answer your actual question.
1099335
i had a similar situation ,but my case wasn`t even a cracked , just a little bit on the side where you don`t even see it , but after i contacted seller and explained them , they just asked me for a pictures of the damage and Yes, they did send me a new one. I`d definitely give a 5 star for the customer service
416924
My Didj was cracked when it arrive in the mail. I returned it immediately for credit. If I were you I would return for credit. There were other reviews when I bought it that had mentioned problems with cracking.
1521543
This not going cover warranty under the seller. But if there is issues then you may contact to company from life proof case.
689255
Mine is cracked also. It was not very good at protecting the iPad but now it is worst. Would not recommend this production if protection of your unit is a concern.
1411390
I am not sure if there is a warranty , something I should probably look into! But that is the same spot my case broke too.
907674
it breaks easily, mine broke the same da I got it. mainly little things like the volume adjustment and on button does not work well when you are attempting to turn on the phone.made to look like lifeproof but not
753450
Mine broke on the bottom near the lightning connector. I'm buying another product as many reviewers have reported this problem with this product. It seems to be a design shortcoming.
18517
If you have your receipt. Save it, It is guaranteed for one year from purchase under normal use. Document the serial numbers inside your case for warranty. Inside the case covers front & back will be a white sticker with a serial number identifying the front & back covers purchased. Document and save those numbers. Better yet also take a clear picture of them with your iPhone so that they're legible & clear to read. You will need theses numbers for warranty claims. Go to LifeProof.com and read about warrenty claim procedures if needed. All instictions & info comes with purchase box. Save box if for any reason you need to return case during warranty period. Any other questions call the 800 number for customer service from LifeProof.com web site.
2032857
I agree with the other feedback. The case was in one piece when I received it. Ask for a replacement.
2037659
I haven't had a problem with mine but I knew this was temporary until I could get the one case I really wanted. There is no warranty on the case as far as I know. Sorry you are having problems with yours.
1527596
It happened to me too, broke at side bridge at buttons, This is my second one, because great colors and slim fit I order other one.Because its only under $10 I really did not give much importance to warranty part of it.