Did anyone have trouble removing the Probe Cover from the Gurmin Infrared Ear Thermometer? We can't remove it!
273476
Yes, Initially found it difficult. Now we got to know the trick :)Press the blue cover from top and bottom with one hand and use the other hand to push it outwards.
273477
Yes, Initially found it difficult. Now we got to know the trick :) Press the blue cover from top and bottom with one hand and use the other hand to push it outwards.
273478
Thanks for taking time to answer my question. Unfortunately, we had already given up and returned the Gurmin Ear Thermometer to Amazon. Too bad, as I know the quality was there, but will shop locally for another brand.
625171
I am not sure. You might try removing it and trying again. I read in the reviews that happened to some people. I was lucky mine worked perfect without any problems. Good luck!
606235
Unfortunately, I do not know the answer to this. Sorry I cannot be of more help. Perhaps contact the manufacturer or try and remove one himself.
952159
Hey guys, thanks for the info. I have the same problem with mine, but the user delete suggestion did not do the trick. Am waiting for an email reply from Garmin Custumer service on next steps. Thanks anyway though.
1562955
I ran into the same problem. With patience, and by turning it gently and carefully, I finally got it to come off. It helps to screw it on carefully, and evenly, however, it was often difficult to remove. I eventually got a different (slightly more expensive) filter and adapter ring. Good luck with it!
465332
The black weighing pad should not be removed. I haven't tried because it would probably ruin the sensor.
1587431
I just got mine and the probe containing the sensor where it joins the rest of the wire is not waterproof. I called Johnson Controls and confirmed this. Immersing the probe into water will cause it to act irratically. Mine just took a long time to register the temperature (I mean upwards of 40 minutes after I put it into the bath. It is very difficult to use the probe without immersing the whole thing in the water. Someone is using a plastic bag to insulate the bath. While that will work, it is cumbersome, with cooking going on, meat bags, cover etc going on at the same time. I wonder about using heat tolerant epoxy to seal the joint. I just got mine and the probe containing the sensor where it joins the rest of the wire is not waterproof. I called Johnson Controls and confirmed this. Immersing the probe into water will cause it to act irratically. Mine just took a long time to register the temperature (I mean upwards of 40 minutes after I put it into the bath. It is very difficult to use the probe without immersing the whole thing in the water. Someone is using a plastic bag to insulate the bath. While that will work, it is cumbersome, with cooking going on, meat bags, cover etc going on at the same time. I wonder about... » Read More I just got mine and the probe containing the sensor where it joins the rest of the wire is not waterproof. I called Johnson Controls and confirmed this. Immersing the probe into water will cause it to act irratically. Mine just took a long time to register the temperature (I mean upwards of 40 minutes after I put it into the bath. It is very difficult to use the probe without immersing the whole thing in the water. Someone is using a plastic bag to insulate the bath. While that will work, it is cumbersome, with cooking going on, meat bags, cover etc going on at the same time. I wonder about using heat tolerant epoxy to seal the joint. « Show Less
2161553
No. I don't think so (though I may have thrown it out if it did have one). The probe is very durable, and I could not see a need for a cover. Sorry I can't be more helpful.
1576847
I have had similar problems with the probe. Mine broke a few months after I first purchased the therm/timer. I didn't think to complain. I bought a whole new timer thinking it was a faulty thermometer mechanism of the Therm/Timer- no, it was the probe. It seems the connection between the metal probe, itself and the wire connection is weak and breaks easily (at least this was the prevailing comments from others) I've been very careful to not bend it so much and it seems to be OK, now. However, I'm done with this Polder model. I think you ought to demand reimbursement.
920784
It sounds like an internal problem. My friend had one that developed a broken wire at it's connection. Garmin replaced it. No problems with mine or his since he received the replacement.
51869
You aroused my curiosity so I checked my unit only to find that I also could not slide the battery cover off. I unplugged the cables, then took a thin bladed paring knife (with a dull cutting edge) and slipped the blade into the joint near the thumb grip. For safety I wrapped my thumb with several layers of a dish cloth, then I applied downward pressure and also pressure in the direction of the arrow while also applying prying pressure to the knife blade with the other hand. Before re-installing the cover I applied a thin coating of Vaseline to the slide areas and to the retaining catch. AVOID THE BATTERY CONTACTS! Hope this helps!
1928274
I'm assuming that you are referring to the cover over the temperature measuring probe. It should pull straight off. The unit that I have snaps together very firmly. When I first got the unit the cover was very hard to get off and took some effort, but has gotten easier to pull off over time.
1015211
Probably. If the issue is the probe wire fusing...why bother ? It is going to,happen again. I replaced it with a Redi-Chek thermometer and love it.
1611293
I don't remember removing any from my unit before installing it, I would not. It's probably there to prevent residue from collecting on the sensing temperature probe.
587691
I have the CECH-4201A, and I can't get the cover off of the side where the top cover slides open.-------- edit --------It does come off. The YouTube videos make it seem so easy.I had to hook a fingernail in the front edge to pull it back, while pushing back with the other hand.
1750065
There are two openings on the top of the case, the left side is for the IR sensor and the other opening is for headphones. See if maybe you case needs to have the piece snapped off (may not have been perforated right)
957125
Hi, I am interested in your question as I have bought two of these units. The first was destroyed by the shipping company and second worked great for about a week. I have a communications company and we repair smart phones and other tiny gadgets. That said I gave my thermometer to a technician at the service department and he opened it and worked on the problem. In this case the mini USB connector was broken. However we also took apart the battery and have similar replacement parts from suppliers. You can do the same or send it to us and we can attempt a repair. Other wise you will have to plug it in continuously to a USB power supply and covert wire it it. Regards, Don www.kootenaycommunications.com