I purchased this phone case a few months back, now the back of the case has meshed against the back of the phone. If I try to remove it, the material from the case is stuck to the phone. What do I do to remove this without damaging the phone? I purchased this phone case a few months back, now the back of the case has meshed against the back of the phone. If I try to remove it, the material from the case is stuck to the phone. What do I... » Read More I purchased this phone case a few months back, now the back of the case has meshed against the back of the phone. If I try to remove it, the material from the case is stuck to the phone. What do I do to remove this without damaging the phone? « Show Less
50625
I am sorry to hear. This has never happened to me. Maybe rubbing alcohol or nail polish remover will help. i would recommend u test it on a small area first before doing it on the entire phone.
297261
This has happened to me too - how does one remove this? It's stuck against the back part of the phone!!!
1992075
Haven't had that problem. Have you tried super-glue or maybe an adhesive for plastic. How about contacting the manufacturer if you don't want to mess up the back if the glue doesn't work.
1153242
Possibly purchase a inexpensive plastic cell phone case/holder cut it to size , seal with silicon.It may not look pretty but.....OR how about attempting to contact the Mfg ( good Luck!)
470830
The bottom half should come apart for removal. If needed maybe you could but a thin smooth object between the parts to help loosen the two parts. I would be very careful when doing that so not to scratch the case or the phone. I know that mine does fit snug but I am able to remove both pieces. Good luck.
982779
I have found that the phone fits into the case very snuggly but it is possible when sliding the phone down into the case that you can push too hard and have the phone begin to slide through the case and out the bottom. I've only done that a couple of times so i am careful when putting the phone back in the case. I haven't had any problems after i figured that out. I am not sure that this is exactly an OEM case. I bought my first case from Verizon $$, and it seemed to fit better than this one but the belt clip broke and could not fix. Ordered this one because of the price and it seems to work just fine. It holds the phone tightly enough and no problems. I am happy with it, especially at this price. I have found that the phone fits into the case very snuggly but it is possible when sliding the phone down into the case that you can push too hard and have the phone begin to slide through the case and out the bottom. I've only done that a couple of times so i am careful when putting the phone back in the case. I haven't had any problems after i figured that out. I am not sure that this is exactly an OEM case. I bought my first case from Verizon $$, and it seemed to fit better than this one but the belt clip broke and could not fix. Ordered this one because of the price and it seems to... » Read More I have found that the phone fits into the case very snuggly but it is possible when sliding the phone down into the case that you can push too hard and have the phone begin to slide through the case and out the bottom. I've only done that a couple of times so i am careful when putting the phone back in the case. I haven't had any problems after i figured that out. I am not sure that this is exactly an OEM case. I bought my first case from Verizon $$, and it seemed to fit better than this one but the belt clip broke and could not fix. Ordered this one because of the price and it seems to work just fine. It holds the phone tightly enough and no problems. I am happy with it, especially at this price. « Show Less
69403
It should come off easily and with no residue. Pick a corner and peel it off slowly. If you haven't already, you might try the "case friendly" style. They're cut a little smaller so wrap around cases don't interfere.
1851724
Robert the existing case was already broken and I had to really work and pry off the case. I then placed my new case on the phone. I did not need to take the cover off yet. Sorry I couldn't be of any help.
1635301
I have new phone but when I had the old phone with the case in question it never came off. I keep a phone in my shirt pocket and in my pants pocket. One can take the case off with little effort. But you can also get it back on easily.
891186
I took the back off the phone and put the cover on and the phone still works. You would probably have to be careful with the phone because it does not fit as tight as the actual back.
374926
Dear Vic, Thank you for your question.We would like to tell you that this kind of case does cover the back of the phone.So it means that you should dismantle the back of your phone first before fitting the case.Just for your reference.
109360
When installing the case, lay it on the back of the phone, slide it on sideways attaching most of the hook clips, then snap the remaining clips one at a time starting with the first clip hook that is not attached and continuing around the edge of the phone until all of the hooks are snapped into the closed position. When correctly snapped closed there should be no opening for dirt to enter. If you have broken the hook holders off of the back by forcing the back straight down onto the back of the phone purchase a new rear cover. Installation should be similar to installing a plastic lid on a can in the kitchen. You can not force the whole thing straight down onto the phone with great success. When installing the case, lay it on the back of the phone, slide it on sideways attaching most of the hook clips, then snap the remaining clips one at a time starting with the first clip hook that is not attached and continuing around the edge of the phone until all of the hooks are snapped into the closed position. When correctly snapped closed there should be no opening for dirt to enter. If you have broken the hook holders off of the back by forcing the back straight down onto the back of the phone purchase a new rear cover. Installation should be similar to installing a plastic lid on a... » Read More When installing the case, lay it on the back of the phone, slide it on sideways attaching most of the hook clips, then snap the remaining clips one at a time starting with the first clip hook that is not attached and continuing around the edge of the phone until all of the hooks are snapped into the closed position. When correctly snapped closed there should be no opening for dirt to enter. If you have broken the hook holders off of the back by forcing the back straight down onto the back of the phone purchase a new rear cover. Installation should be similar to installing a plastic lid on a can in the kitchen. You can not force the whole thing straight down onto the phone with great success. « Show Less
546128
Well just to make sure I am going to do a step by step:1)Peal back the rubber around the charging port and headphone jack.2)Peal the rubber off the entire case3)Using a thin screw driver, or even your fingernail, pry at the clasp latch at the top of the phone/case till it comes free4)Now pry at the two side latches located at the top of the phone5)Do the bottom side ones, and now it should come off without any issues. Hope this helps you out!
719960
Slide the back piece of the case straight up while holding the sides of the phone. With the back panel removed, the phone should pop out the back of the trim piece. I'd suggest not trying to pop the phone out without removing the back because it will not budge.
1517683
There's a small cutout section on one of the corners. Pry on that cutout and the back will come off with some pressure. Don't worry, you won't break it.
1452728
I am guessing you might be having trouble with the metal piece. To put it on, start the piece from the back of the phone sliding it forward, doing so evenly. To remove the piece, reverse the process. I found the easiest place to start removal is upper top right corner area. Once started, work around the phone evenly, sliding piece toward back of phone. Hope this helps. I will answer any more ? if needed.
1452730
You mean how to take it off? I just tried it on mine -- I pushed/pried back on the top left corner of the case and it will eventually pop off the phone, and you can then pop the phone the rest of the way out.
376623
My phone has a small hole at the top of the case. With a crochet hook I pulled it thru.It's a Jetterbug. So far I haven't broken any. Beejay