When I plug it into a USB socket, the power button isn't illuminated. Effectively, I've no idea if it's charging or not. Is this a defect?
303550
It may be just very dim. I've noticed that the flashing LED is hardly illuminated in a lighted room. It's kind of ironic that the light is super bright but the charging LED Is very dim. Could be that you have a defective model if the power button doesn't light at all.
303551
Mine lights up when I plug it in. Is it a powered USB socket? That could be the problem...not all are designed for charging. No problems with mine so far. Nice bright light and a long battery life even in cold weather.
303552
My power button will flash while charging and glow constantly when it's finished.
1167433
Check your charging cable and (if applicable) the USB Wall Jack. I had this issue a while back, where the wall jack connector was not providing constant power (it'd provide it in a pulsing fashion). I later had a bad cable. Once I replaced the bad cable, it started charging with no issues.
406125
There seems to be something wrong with how it works wrt charging and playing. I can get it to work whilst plugged in but not before it switches off- unplugging or plugging in power cord always disrupts it and means I have to restart it, but then it will work Ok still plugged in to the power.
985697
Ooh, i haven't had to charge mine yet, and have had it for over two months now. You might want to return it or exchange it.
1232109
Sounds vaguely familiar.If you press the button, does the light turn on at all?Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries?If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source?If the former, then I suggest switching to the latter to avoid the problem. I suspect it's an issue of the powered cable touching part of the light it shouldn't if you're not inserting it "cleanly" into the charging port, tripping a protection mode. Sounds vaguely familiar.If you press the button, does the light turn on at all?Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries?If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source?If the former, then I suggest switching to the latter to avoid the... » Read More Sounds vaguely familiar.If you press the button, does the light turn on at all?Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries?If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source?If the former, then I suggest switching to the latter to avoid the problem. I suspect it's an issue of the powered cable touching part of the light it shouldn't if you're not inserting it "cleanly" into the charging port, tripping a protection mode. « Show Less
344817
Hi , mine is working very well . I put to charge , the light is off when is charged . I'm using mine 6 months and bought more 3 . Maybe yours came with something wrong
1822353
I don't know if yours is like mine but one of the blue lights is fainter and doesn't work very well. It doesn't mean it isn't charging. I got 10 phone charges out of it plus 2 tablet charges when camping :)
1166445
Make sure the case is turned on n the cover stays open. The power button is very sensivite! Mine never chargea fully before the pack battery dies!!
1288295
Is it plugged in when this happens? If so, have you checked the power icon in the lower right corner of the taskbar to see whether it is receiving a charge from the power cord?
1899343
If the light on the front is off, then it is not charging. Check your power cord.
1860428
Unplug charger, then plug it back in and try to charge it now....don't know why, but that seems to work for me....certainly no the way it should be.
2215321
Absolutely, I had the exact same issue, both the supplied power adapter and a back adapter failed. I bought this one and it's charging since then. I would recommend trying this.
1383211
Check the charging light is on, if it is you may have got a dud! It should work
295770
Not sure why it's not charging? Mine works fine for over a year now. I'd check your charger first. Make sure all connections are correct & tight. Then, if still no luck, purchase a new charger-the least expensive fix. Make sure the 4(four) metal prongs on the right side of the pass-through box are straight & in-tact. Good Luck!
1180414
Are you sure it's not charging, or is there just no battery icon? Mine laptop lost the battery icon until I charged and used the battery 3 times, then the battery icon appeared. If it really isn't charging, I would send it back.
1184391
The red light won't stay on. I've plugged it both in the wall and on my computer and I have no indication that the charge is holding. Is this happening to anyone else or should I return it? I only got it today.
2163829
I'm not sure I can help you, my charger is working fine. I might make suggestion to be sure the micro usb is pushed all the way in, other than that I can't really help you. I love mine and am thinking of buying another.