The new full cartridge (Yellow) is still being recognized by the printer as Full for a few seconds then empty. Thoughts?
299592
Contact the seller. They were very helpful when I had a issue with a black one.
299593
I had a problem like that and I finally got by it by keep hitting the "OK" on my computer. It has gone on still for a year.
299594
Generally that means the cartridge is bad. replace it with the old cartridge to see if you still get the same information that made you change the cartridge. If so, replace the new cartridge one more time. Same message means return the new cartridge as bad.
299595
Sorry, I cannot answer to your problem, but want to add that I cannot get yellow on my printed papers, and from the day it came it has been this way. Our HP printer has been wonderful all these years until the ink cartridges were no longer. Does anyone have any suggestion?
299596
Now the black cartridge doesn't go in at all. The other cartridges fit in. I have gotten frustrated and dismantled the printer. Thanks for replying.
963281
Well, mine quit printing yellow completely when I tried a non-OEM cartridge, so I would say no. I am beyond disgusted with this machine. Not only will it not print yellow now, but even the black is messed up--sort of a purple color. My printer is now useless, and naturally I can't find any tech support that is worth anything. :( NOT happy.
1261325
That's a good question! I have two of these printers and both have been nothing but trouble. I have one that can't see the full black cartridge now. I just read the note about contacting Lexmark support. I'll have to give that a try. Best of Luck!
804099
If the cartridge works properly. My last cartridge did not print the top of the picture and when I put in a new cartridge it did the same thing. However, I'm not sure that something did not happen internally to the "printer dock" so I have just set it aside for now.
1002628
Sorry to hear about your problem, I never had any problem with mine recognizing the ink cartridges. I have ordered 2 different package deals and they both have worked. I would say that you have a problem within the printer itself. To have it fixed would cost more than getting another one. Unless it's still under Warranty.
2114000
I recently encountered the same problem. The printer will not let you continue unless both Cartridges have ink. You most replace the empty cartridge in order for get your printer to work.
341743
this is an old issue with epson printers. it is the printer - not the cartridge - which decides when it is empty. because third party cartridges often hold more ink, they appear to be defective. what you should try to compare is the page count. are you getting the same number of pages?
403959
Sometimes you have to take one out, power cycle the printer, and put the cartridge back in (sometimes more than once) to get it to recognize it as good. If there's still problems, I would suggest that not all of them be removed at once, just one. Also be aware that much of the time, the printer seems to not recognize the ink level of the cartridges unless it thinks the cartridge is empty and you "replace it" after it tells you to. Just filling them up (in or out of the printer) the printer doesn't really refresh what it thinks the ink level is.
1766385
I has the same issue. I unplugged it & after it was replugged in it stopped. But every once in a while the yellow light starts blinking again. So far it has not effected the printer's ability to work well. Hope that helps.
1700074
You're not particularly clear on exactly what isn't working. For example, does the button not respond or does the page come through without anything on it? A good debugging step would be to see if it prints in black/white and gray scale. Then you would know it isn't in the cartridges. Another potentially stupid suggestion...have you tried googling the specific problem to see if others have already solved it?
258084
I actually have had this same situation with other laser printers, other brands....think it may just be a built-in reminder to have a replacement on hand. I simply continue to use the cartridge until it is fully empty but I do have my replacement on hand and ready. I may look at it differently but I don't see it as a complaint...am VERY pleased with the overall usage and the COST of usage.
1637025
Remove the yellow protection from edge you might need to poke slightly but really shake the cartridge and install may have repeat until ink comes out when printing. Be patient. Took me a while
759999
Your printer is probably not recognizing the generic cartridge because the printer manufacturer wants you to buy the OEM cartridge. Go to the internet to see how to reset your printer.
912547
You did not provide the printer model. Now, did you try to replace the cartridges with ORIGINAL ones? Even empty ones will do, just to test if they are recognized by the printer. (ONE cartridge will suffice for this test.) If the printer will recognize such a cartridge (even an error msg. will serve as 'Recognize'), you know what I already know: never look at this vendor and his products again...
1190547
hi, you take the cartridge out and fill it with ink, and when you reinstall it, the printer SHOULD show it as "full", but that doesn't always happen, sometimes the level just stays the same on the status monitor, but they seem to work great anyway. hope this helps- I've had mine for well over a year, and still have lots of ink in the bottles, just remember to shake the ink bottle a little while before you are ready to put ink in the cartridges, as the molecules do settle in the container-or so I have read in several places. happy printing
1969998
couple things i would check. first is there ink or such on the pins that read the cartridges, clean with q-tip and isopropyl alcohol. Much worse case, is there a crack on the carriage the printhead sits in or a loose cable to the carriage? or perhaps easiest of all. your cartridges pushed down until they clicked into place?
2008953
Yes I have been having the same problem with several of the yellow cartridges. Won't work there dry. Won't know about other until I need to use them :(