I've had this unit January and already the remote has gone bad. I mean it does work. The only problem is that I can't see anything on the screen.
833061
Try replacing the batteries. If this does not work, contact customer service for replacement of remote under warranty.
833062
don't count on the remote control drain your water push the main cooling button on the main console the controls are cryptic don't count on the remote. Unit works just learn it . cheers PS you have to have proper exhuast
833063
The display on my remote tells me the time even when it is turned off. It displays additional status info when it is turned on. It sounds like your display is faulty if nothing shows up. I suggest you call the service phone number listed below the warranty at the back of the Instruction Manual. Staff was helpful the one time I called them.
1085124
No, our remote still works, however, we do not use it much. If you are still under warranty I would suggest getting it replaced/repaired under warranty. If you bought it with a Visa you might have been given an extended warranty that Visa will cover.
302934
I have a bad experience with you. I use the screen lcd for only one day. After a day, its become black, i can't see anything.
235858
Double check the batteries in the remote, to be sure they are in correctly. Mine is working great, and I love it.
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.
236095
I would not this product again.... mine had only 2 months lightly used and stop responding to control remote, I called Sylvanya they made me buy a new control (it was not that) called again they were very unproffessional and did not fix dvd if I dont pay $45..... Just to see if can be repaired. Hope this help you.
1878936
We haven't had it that long. I'll let you know :) We did NOT get a remote with it, which is a wicked pain in the butt.
1448626
I have had mine for a little over a year. Batteries needed changing 5x, but some of the batts were used. While i love the remote replacing 5 others for me, the fact that it gives little to no notice of needing batt replacement is stressful. I go thru panic at why it is only partially responding. Is it my tv, my xfinity box, the remote or what? One time it briefly showed a red batt image, but i have never seen that again. Seems like it should be a basic user friendly notice....not presenting as you may have a major failure.
944235
Happened to me too, after 2 years. I opened up the unit and as kaiser4 found out - a flimsy switch. and no way to just buy a screen!!
1648480
Ive had mines going on 2years,i give it 95% just like any electronic,i have 2,1 for kids and their cartoons and one for my movies.Remote did start to act up the best battery for it is duracell brand ive changed it once since i had it and it still working tull this day.you have to put battery in then a piece of line paper same as the cover size ,put cover on it and tape it down with duct tape evenly no lumps as for the box it does get hot i have it on a plate and it works when turn off i unplug the hdmi wire.It still works for me hope this helps Good lucj
1963536
I purchased this and still cannot get it to work. It does not show up clear even at close range. The menu won't change even with the remote. I do not advise purchasing.
1508168
I have been having the same problem along with many others. The touch screen on mine even broke and cannot be used at all anymore. It happened after the warrenty ran out so if you are having problems with it and you can still return it I would do so.
1197909
I purchased this in April and had a problem with the remote label coming off. Nothing serious just annoying so I contacted the seller and he said I could go through him but the warranty is through TiVo so it would be faster if I just contacted them directly otherwise he could do it for me. I went through TiVo and they had a new remote sent right out. Here's what it says on the TiVo.com site: 90 Days Free Labor | One Year Parts Exchange ( http://www.tivo.com/buytivo/windowpopup-dvrlimitedwarranty_ajax.html ) Good Luck!
2136748
I had same problem. I called Amazon and they sent me another complete set including the remote. I sent back old unit and remote. I have had no problems since.
1986042
Right out of the box my tv had this problem. I have had it for 3 months and it has buzzed for approximately 5 seconds(until picture becomes visible) every time I turn it on. At first I thought I would be able to deal with it but the more I read about failures down the road, the more I think I am going to return it.
351849
mine has worked fine for over a year now. HOwever, I purchased one for my son with the same model number and it looks and acts totally different. this unit is 6 months old. It also came with one dead battery. Appears the service charge to resend the unit and or battery was not worth the money so we are dealing with my 2 that work and his one.
853250
One thing you might try is changing the battery. You need to find the catch and open the remote (the entire unit) replace the battery and see if that helps. If you have bought the unit put the battery that came with it in.This TV has the best picture of any TV I have ever seen. But the only problem is the Smart TV seems smarter than me.