I used this for a month, and now it won't retract. Is there a trick to get it to continue to retract?
853434
Make sure you are using the lever to make it retract. Mine stopped retracting and I had to send it back. The send it back it me in two weeks and it's working now.
1092476
There is no release mechanism on the unit as far as I can tell. I just kinda wiggle it back and forth and pull until it slides off. Unless I'm missing something. : )
1631538
Hi-We have not had a problem with ours. When extended, at any length, pull on the hose and slowly release and it should retract easily. I hold a little pack pressure and the hose winds in and lines up beautifully.NEROS
1846172
Yeah that was the same for me. I used it for 2 plus weeks to get used to it but it never happened. I did return it and im still working on finding one that works for me. Hope this helps. Take care
526103
The cord does retract. We have not used that feature so I'm not sure how much of the cord is left out. I tried retracting ours to find out but it doesn't work.
1639537
Try turning off the water supply and emptying the water pressure in the hose by engaging the nozzle. Once that is done, pull hose almost completely out of the housing. Then give hose a short pull to start the retraction and do not let it retract the hose at full speed. Guide it slowly back into the housing.
1951150
I was wondering the same thing. I tried pulling on the head pretty hard and it wouldn't budge. It twists in both directions but does not move up and down at all. I'll have to try again when my son isn't using it (it's his bed time right now).
2131217
there is a small tiny slot on the inside handle. use a small flat head screwdriver to push into the slot which will release a catch and while holding it in pull the handle off. sometimes it is very tight but be persistent and the handle will come off. then reverse the handle and push back on.
1732381
Try putting it in upside down from the way the instructions say I put it the way it said at first and it would slide out from bottom, but I flipped and now it's great, and it will need a nice hard push for it to click so don't be afraid, but don't exaggerate on the force to get it to click.
2077521
You could try checking the tension using the instructions in the manual. If it's too loose it will come off.
1331252
I have the same problem - i just twist & pull at the same time. It is even more difficult when there is water left inside because you are not to tilt it .
1795288
As far as I can remember as its been since last October since I used mine, I just twist it and it comes off. As I have limited space, I need to remove the motor and put everything back into its original boxes for storage. Sorry I can't be more help.
945090
UGH, I do not know what to say but contact Dupont or send it back if it is defective. If you twisted it off when you received it, I don't understand why it wont go back on. sorry. I have only had good results with them, maybe you got a bum.
1148803
Sorry but I never had that kind of problem. Maybe if you vigorously wiggle the red release mechanism? It does stick sometimes. Good luck.
318138
Hold it on either end and twist it back on itself. It's tricky, but keep trying and it will go.
1382167
It doesn't seem to be removable. Mine isn't working now and I can't figure out why.
1187540
No. I have been using it for about 6 months now and haven't had any problems with it. The head will retract completely as long as the notches are aligned