Having trouble closing it...anyone else having similar problem and is this even an issue?
849011
Push top down & turn to right, black peg on top will line up with symbol on bottom. Only necessary to protect speaker from dirt or for travel.
128881
Thank you! That was definitely part of my problem. One last question: when opening, I hear a pleasant ratcheting sound, which I don't hear when closing. Does yours also not make that sound in one direction?
2050075
Hi. I have never had that problem. Apparently something is stuck or broken. Sorry, and good luck!
172434
You need to make sure that slide the outer hinge out correctly!! I had that problem too, until I figured out how to seal it properly!!
544823
I am having problems closing it after I set combination who can I call when I try again rina320@charter.net
1674320
left click and scroll down....its really a pain. Sorry to hear you have same problems.
1706863
Well for me it's somewhat difficult to open. Maybe with constant opening and closing would help.. I hope this helps you.
1656192
Hi, I had no problem..its still workung great..but I always close very good every little bottle..perhaps you didnt close it or perhaps it was to expired? sometimes it happens with beauty products however as I said it is still working for me..
128880
I have one of these and I do not find that closing is any more difficult than opening. Perhaps the umbrella is "hanging up" on the upright post? If so, change the angle of the umbrella before cranking closed.
478950
I have had the same issue. I press the shift key or another key to stop it. I'm not sure how to fix it.
1747115
When I tried this I could not get it to shut down by pressing enter. How did you get it to work??
1691917
Mine did the same thing. I just squeezed the air out and used a clip to close it. It's frustrating though, you spend so much money on a product, you expect it to have proper packaging.
718612
I experienced the same. The solution is to switch the keyboard off before closing.
259620
This has happened to me about 6 times in two years... but I don't know why! I just 'slap' the cover closed & when I re-open it, the problem is solved!! Presto magic-O!
1015862
Just close the top and it will stop...if not, send it back and have it replaced...Mine never has had that problem...I hope this help you
924284
I have the exact same problem and have yet to find a solution....and of course it started acting up the second I tossed the box and receipt. (I purchased from Best Buy so Im stuck with it)
269751
We've only had our since april still closes fine. Id Google how to clean velcro or something.sorry I cant helpvyou more but I'd be inerested in the answer so I know in case it happens to us.