The rice cooker seems to be undercooking the rice every time (made rice 3 times). Is this a manufacturing problem or am I doing something wrong?
862857
I would need more information: What kind of rice are you using, quantity of rice & quantity of water.
862858
I have this rice cooker and it works perfectly fine! My old one (which was 10 cups) had the same problems like yours right now so I bought the 5 cup one and it works fine. I think it is a manufacturing problem.
862859
Are you adding enough water? The sure way to add enough water is put your finger tips on top of the rice and add enough water to the first line of your middle finger. Dry the bottom of the rice cooker to make sure no water is on it before you put inside the actual cooker. Put the pot in, close lid, and push the cook button. When the rice is done the light will light up on the other side and go into warm mode.
862860
Mine works great. Are you putting enough water in? I wash my rice 7 times and put a knuckle of water above the rice. Maybe you got a bad one. I'm sure they will exchange it.
862861
Just add a little more water .. When I had my rice dispenser it cooked perfect if you put handle pulls from the rice dispenser and then the water to the 2 line .. If I measure 2 cups of rice with measuring cups and put the water up to the 2 line it under cooks .. So until I get another dispenser I just adjusted how much water I put .. took a few batched to get the rice the consistency we like .. Other then that it works great
862862
I couldn't tell you one way or another for sure. Generally I don't eat my rice the second it's done cooking so it's in the being heated longer. That could help with the under cooking if that's what you're doing. Sorry I can't be of more help.
862863
I use this every week, I noticed when I did undercook the rice I didn't have enough water for the amount of rice I was cooking. Also I do not cook to the maximum I cook 2 cups at a time, I don't know if that makes a difference. Hope this helps you out.
862864
If you putting the water amount according to the manual than you doing everything OK. In this case something is wrong with the cooker. I am so far very happy with this unit. Thanks. Lou.
862865
The center of the rice pot may be warped upwards and may need to be pushed back down! Next time if you are washing it in a sink place it over the drain hole and push it down a little this will give the center electrical contact and weight on the center transducer! Always measure to one knuckle on your index finger for H2O(L) and stir it and let is seam longer. These are simple machines and the digital ones should be avoided as heat and MOSFET circuit technology are not really compatible because of thermal cycling and won't last!!! Bon Apetite!
835034
Once in awhile that happens to me. Usually doesn't persist when I lay my hand (w/pot mitt) on lid. Spring mechanism is sensitive to humidity I think. I have two of these rice cookers. When one has problems. I just switch to my alternate appliance. The next day...the fickle one is usually fine�
1505189
Hi, I love to cook my rice in the rice cooker however I usually add just a lil more water and I make at least 2-3 servings. Making one serving usually burns or drys out quickly. Hope this helps!
1274651
I would guess it is an electronic problem. I would ask for a new one if relatively new, or it could be just a buildup of particles from cooking, etc.. Contact Kidde.
1747338
As another suggested, make sure you get the left side to click in and then push right side in and make sure it snaps into 'lock'. I had trouble the first few times, but I love my rice cooker.
957515
Hi Jillofalltrades, just make sure that the rubber ring inside the lid is on correctly and that the lid does lock right. Don't fill the pot to the guide line put less water. When the cooker starts hissing and the steam starts lower the heat so that the hissing is still going on but not as strong. The lid will always have a little mess because of the releasing steam. Trust me your food will still cook.
1839876
I too have prepared 1/2 cup of rice without any problems. Just remember to let it sit, unplugged, for a while after cooking otherwise a lot of rice will stick to the bottom.
626479
I'm not sure which part of the cooker that you are having difficulty with; however, when I have any issues with my rice cooker(s)...I simply buy a new one since they are so inexpensive and lasts me for years. If it is the glass cover that you are speaking of...then it is definitely cheaper to buy a new cooker since the covers are only a few dollars less. Check eBay.
134168
I'm sorry. That's never happened with ours. I wonder if the temperature you cook with has something to do with it. Sorry I couldn't be more help. Good luck in finding the answer.
2166491
Just put a bit of oil in the bottom of the inside (spread it around so it covers the bottom and up the sides a bit where it normally sticks). Make sure you rinse the rice a good amount of times. I bought a "rice rinser" for 6 bucks on here so that will make it easier too.
405958
Maybe you put too much rice? I usually keep the water within 1 inch above the rice, ( Btw, it'll taste better if you wait 20 minutes before cooking). But make sure the level of water is no higher than two thirds of the height of the rice cooker.
416789
I puchased a indirect stainless cooker,not knowing that,would far prefer diect rice cooker.so a booboo from me ,so check which type you want before puchase, i have gone back to my old non stainless rice cooker.try to justify buying a new stailess steel direct ricecooker
174981
Good question, just look for where it was made, its on the box and the product itself. Its the best rice cooker I have ever owned and I've been using it everyday for years....cooking tip, adjust your water to rice ratio. The line is a good starting point.
2171672
I've not had that problem, but I've heard that response from a lot of people using different slow cookers. I've found that the larger the batch I'm cooking the slower it seems to cook, but that could just be me. If it's a consistent problem then I'd call Cuisinart and ask them. They've always been helpful when I've called.
1244656
Hi, I´ve been cooking with the times or periods that every recipe recommends and I´ve not get any problems. If that happens try to reduce the temperatures or time of cooking.
583287
I suspect that you didn't have the top properly attached; it is a little tricky to get it right. I've found the best way to learn how to use it is NOT to prepare some elaborate meal where there is a lot at invested (time and money.) You know you can cook nothing, then try it till you get it right. (Tip: get a round shaped, chrome-plated heat diffuser for the bottom to cut down on cooking errors.) Good look, it's worth it to master this cooker. Lance
619589
I think it is 10 cup cooked rice; when I use 2-3 cup of rice, cooker will get about half filled