If this is a bare OEM drive, how does it have the 3-year HGST warranty?
647173
If the drive is defective, you pay the postage to send it back to the manufacture and they will replace it with another refurbished drive. It is not a new drive. After 5 defective 2TB drive inside 2 years, we have moved our business to a different drive manufacture. IT is not the cost of the drive that is most expensive cost, it is the cost to rebuild your files that were lost. Hitachi apologizes but didn't really care.
647174
The drive is warranted- it has a serial # and if it fails you take it out, send it back, and get it replaced.
1412384
I ordered a 500 gb hdd but received the SATA III version instead (new). I had planned to return it but decided to keep it and now have it in a RAID configuration with a SATA II version. So for me it wasn't a used drive and therefore I can't tell you history. My understanding is that it is a 5 year warranty unless expressed otherwise. Hope that helps.
519993
Don't know, but the vendor is willing to work with you. Besides it is a brand new hard drive and I haven't had any problems.
1179052
I could not find that drive listed anywhere. If its a 2.5" SATA drive, the HGST will work.
206034
Yes, but that will void the two year Seagate warranty, which is only on the complete external drive. The warranty is tracked based on the serial number on the enclosure, not the one on the actual hard drive, which is considered OEM and doesn't have a separate Seagate warranty.
1128924
That raises the question: What is the "proper packaging" for this drive? And the corollary question: How do you know it when you see it? What I do know is that mine has worked without a qualm since I bought it.
1196317
Yes, It's covered by the 3 year warranty. The reference link at WD is: http://www.wdc.com/en/products/products.aspx?id=810 I have both Red and Black drives. The Black drives have a 5 year warranty.
1140979
It depends on the vendor. I got this drive thru a 3rd party seller on Amazon. That particular vendor has a 3 year manufacturer warranty and tracks the drive thru the serial number. I would recommend looking carefully at this before purchasing since the hard drive market has gone thru so much consolidation lately and most manufacturers are dropping their multi year warranties on most drives they sell now. It will be hard to get a drive with a full warranty. With the emergence of SDD there are only 3 IDE manufacturers left really. WD, Seagate and Toshiba. They have bought up everyone else. So far Toshiba has been good about drive warranties for most products from what I can tell. WD can be very finicky and seems to only push the longer warranty on their more expensive enterprise drives. Seagate is in between. I guess they figure since they are the only 3 players left that they can avoid warranties and make folks buy new drives more often. Either that or move to SDD.
2182820
I just ordered six of these drives from Amazon with the part number shown here, and the shipper called to ask me "What type of warranty do you want?" I said, the drives already have a five year warranty so why would I want to purchase another warranty. They said, "No, these are OEM drives". Therefore, I believe the listing here is misleading and not accurate enough for a buyer to not believe they are getting a five year warranty. If you want the five year warranty from WD, then do not purchase the drive(s) on this listing/page.
2182821
I just had a similar problem. I purchased what was advertised as a new drive and received a drive marked "Recertified". When I when to register this drive I found it only had 3 years remaining on it's warranty. This is my eight WD 4TB Re drive. I'm very happy with them and I have purchased most of them from Amazon. In two other cases I received an OEM drive and had to exchange it. In all the other cases I received what I ordered. Getting an OEM drive or a Recertified derive "by mistake" seems to be a common problem. The warranty is very important to me. I own a total of sixteen HD's on three computers. Over the past 15 years two have failed under warranty and WD replaced them. I just had a similar problem. I purchased what was advertised as a new drive and received a drive marked "Recertified". When I when to register this drive I found it only had 3 years remaining on it's warranty. This is my eight WD 4TB Re drive. I'm very happy with them and I have purchased most of them from Amazon. In two other cases I received an OEM drive and had to exchange it. In all the other cases I received what I ordered. Getting an OEM drive or a Recertified derive "by mistake" seems to be a common problem. The warranty is very important to me. I own a total of... » Read More I just had a similar problem. I purchased what was advertised as a new drive and received a drive marked "Recertified". When I when to register this drive I found it only had 3 years remaining on it's warranty. This is my eight WD 4TB Re drive. I'm very happy with them and I have purchased most of them from Amazon. In two other cases I received an OEM drive and had to exchange it. In all the other cases I received what I ordered. Getting an OEM drive or a Recertified derive "by mistake" seems to be a common problem. The warranty is very important to me. I own a total of sixteen HD's on three computers. Over the past 15 years two have failed under warranty and WD replaced them. « Show Less
1535458
Yes. Visit "http://www.hgst.com/portal/site/en/support/warranty/" to find instructions/details. I have more than 10 of these in my Drobo NAS boxes, and had only 1 failure in more than 3 years. HGST warranty covered full replacement of the failed drive. The process was quick and easy.
1882757
Search Seagate ST2000VN000 Warranty, and it takes you to their web site where it clearly states '3-year limited warranty'
736332
it's a grey label drive, it's a seller warranty not the manufacturer warranty.
1293162
They are likely OEM hard drives pulled from new or newer servers or computers. I bought one and it was an HP OEM WD drive with no warranty at all. I would use some caution buying these drives...
1502977
It's hard to say. I've had varied experience with Seagate drives. Some have lasted 7 or 8 years; and one lasted only 2 years. I've only had this one for a few months. I don't take chances. I back up my computers daily to this drive; and I back it up monthly to another large drive that I keep away from the house. I hope this helps.
727578
It comes with 64gb i believe. Here are specs for all drives. http://www.hgst.com/tech/techlib.nsf/techdocs/A9AF74F697524DFD882577F9000CF8BD/$file/IDK_3.5_Datasheet_0312.pdf
1853815
What i got was a brand new drive but i think only with 1 year warranty. It Works perfectly..