I received my Contour camera. the insturctions say:"Pull your camera out of the box and charge it." Ok. but how can I get the back door opened?
856533
If you push upward on the rear panel it will open and you will see the charging port the battery and the sd card.
856534
The back on mine is a rubber cover, push it down or up, I do not have it in hand now, and then the door should just swing open exposing the battery and the sd card slot as well as a setting switch for HI/LO
856535
Push directly up on the bottom of the rubber cover (the narrow part) and it should sort of pop up/open.
856536
Yes you're right it's not so obvious at first how to get the cover open and tricky too to put it back on correctly.
856537
Just check youtube on how to open it so you don't break it.It's very east once you get the hang of it.
856538
Push up on the back edge of the camera and the rubber back piece will slide up to reveal the mini USB jack.
856539
gently slide the back cover down, be easy as it also has a lanyard to keep it with camera ,
856540
BTW if you use mount accessories, make sure its warm when first mount and wait 24 for a good bound, i use mine skydiving, and also dirt biking, i feel dirt biking and the fall ripped the camera off the side of my helmet, btw it not as bulky as go pro
856541
There is a little round button that slides left to right. When you slide it to the right a white dot will appear. The door is locked. To unlock it slide it to the left and push up on the door. It will then open. Good Luck and enjoy the camera.
1295997
Same problem here! After I opened the box I charged the battery till the light turned green. Put the battery in the camera, put the film pack in, the black film cover came out (so I assume I put the film in right), turned the camera on but all the symbols are blinking and I'm not able to make a picture. After reading here I put the battery again in the charger and now the light turns orange!! But I just took it out because it was green?!?! Now I'm just gonna wait till it's green again and see if it will work. Does anyone have any others tips for me?XO
1651004
there's a cable that hooks in the camera when the battery is inside, and into the wall socket to recharge. I ordered a separate charger they are really cheap. camera comes with extra battery already so I will be all set to swap the battery out without having to hook up the camera to do it :o)
2016786
Why are you still using a contour? they went out of cusiness like 3 years ago. Go buy a gopro. The software is unsuported now.
1255410
If you really want to use the camera I would suggest buying a card. They are not expensive, as a matter of fact I always keep an extra card or two handy just in case. The alternative is returning and waiting for them to resend. :)
1945664
you are better off throwing it away. I have done this type of work for years and it is not worth it. I bought a battery for it to replace mine and I waited to open the camera until I received the battery. Got the battery and opened the camera.. VERY difficult to do then to find out I was sent the wrong battery. so a lot of little parts that now had to be put aside...the amount of energy is not worth the cost of a better camera.
1272258
I still have problem to activate this camera is constantly turn on and off , I try reset, but no any success No idea what to do with this,I put in a box and waiting for better times, I have no patience, sorry I can't answer your question
330963
No, and I would highly recommend looking at a different brand. My camera never worked out of the box and I have been fighting with GoPro to get it replaced. They finally gave me an RMA but of course I had to pay for the return shipping. This company does not stand behind their product. If you want a good POV camera Contour is much better.
1009669
Sorry about the delay but have been out of country. I tried opening the spotlight by removing all the screws but no access to the battery. Evidently it is only by unscrewing the lens can you access it. So probably best to ask them. Their customer service was very good about replying about my request for info about the batteries. I had no problem with going through airport screening in US, UK, Hong Kong, South Africa. The spotlight was great--people were asking about it--and was much brighter than those supplied by the game drives. Long lasting. I wouldn't be concerned about replacing the batteries. No problem recharging on 240v--just have an adapter. Sorry about the delay but have been out of country. I tried opening the spotlight by removing all the screws but no access to the battery. Evidently it is only by unscrewing the lens can you access it. So probably best to ask them. Their customer service was very good about replying about my request for info about the batteries. I had no problem with going through airport screening in US, UK, Hong Kong, South Africa. The spotlight was great--people were asking about it--and was much brighter than those supplied by the game drives. Long lasting. I wouldn't be concerned about replacing the... » Read More Sorry about the delay but have been out of country. I tried opening the spotlight by removing all the screws but no access to the battery. Evidently it is only by unscrewing the lens can you access it. So probably best to ask them. Their customer service was very good about replying about my request for info about the batteries. I had no problem with going through airport screening in US, UK, Hong Kong, South Africa. The spotlight was great--people were asking about it--and was much brighter than those supplied by the game drives. Long lasting. I wouldn't be concerned about replacing the batteries. No problem recharging on 240v--just have an adapter. « Show Less
1269835
if you take the battery pack out then plug into your computer boot up the camera it say "connected" then just insert the battery pack and itll charge. when it has very low battery do this.
432321
A quick search on YouTube and you'll find a few videos, but there isn't much to it really. Getting the back plate off is the hardest thing really. There's a special tool for doing it, but I just used my thumbnail. Start at one of the corners, and as soon as you make a gap you can start working it around the whole back plate until it pops off. You'll then see the battery connector. Pull very gently on the wires and it will slide right out. Now pull upward on the battery and it will resist. There's adhesive tape underneath it to hold it in place. Once the old battery is out, put the new battery in with the same orientation, reconnect the battery connection carefully, snap the back cover on again and charge it up! :)
590502
if you take the battery pack out then plug into your computer boot up the camera it say "connected" then just insert the battery pack and itll charge.when it has very low battery do this.
1876112
When did you purchase the item? You have something like 30 days to send it back with no charges. Log in to your account and click on the order. Then look for the option to return the item. The first camera I sent back within a week. The 2nd I kept 3 weeks before I sent it back. I tried everything to get it to work ... but no go.
1428428
remove battery from the camera,insert it into charger ,charge it,install battery back and enjoy your camera.
2221547
The plug when in the camera does not fit tight against the camera. Zaphodbeebllebrox comment below is correct. I plugged mine in and left it overnight. If you have an extra battery and plug in charger I would put a charged battery in, use it up and try to charge the battery from within the camera. Good luck. I love this camera, the pictures will be amazing!
1073568
Hey! It's easy enough. Open the battery door on your camera. Then push the door up and back. It should disconnect easily from the body. Insert the shaft of the battery unit into the camera and then lock it into place by using the wheel on the battery unit. Bam-o, you're done!
1289746
Double check to make sure it's not on "no flash" (lightning bolt with circle and slash through it) which youcan change by pressing the circle with the ok in the middle. If that doesn't work, turn the camera off, take the battery out,and then put back in and turn on. also make sure your camera is well charged. Otherwise, get service.