Can I turn off the combined "error" and "toner" light so that I can use this printer with third party toners? Please, stick to answering my question.
859067
no, for there is there is no manual turning off of the error lights, off is only by detection. back to original question: yes, if the generic toner is installed (seated) correctly into the drum unit, the lights will turn off. take the entire drum unit with toner cartridge out of the unit. pull them apart and reset them together. (you can test this with the original toner cartridge to be sure the error light is not malfunctioning) the toner error light only detects low toner not the cartridge type. be sure to rock the generic toner cartridge back and forth a few times to disperse the toner. then slide the corona wire cleaner (green tap on top cartridge) back and forth to clean corona. provided you have a quality generic unit with new parts the printer should print. also verify all tape on new cartridge has been removed.
859068
We use the third party toners exclusively.There is no connection between the lights and the toner used.
888232
The error is something I faced and wrote in my review of how to fix it. The problem is caused by miscontact with the reset board and the printer, which is mainly due to the plastic dots holding the board in place. If you feel the dots and notice one or more protruding, then just take a small file, or use your finger to scrape off the protruded plastic. After that, all should work fine.
191127
I had the same problem for months until on last week until I traced the cause to Hewlett Packard's printer driver included in a bundle of programs that came with the printer. I downloaded a specific driver for the printer, deleted all the other rubbish.HP customer service treats people like idiots.I bought another printer.
1613305
Hi Gaye V. I have not had to change toner as yet, so have not encountered the same issue. Will let you know if I do.
636120
Sometimes, aftermarket toner cartidges cause this problem. Try a new cartridge. If the propblem is a bad cartridge, it can ruin the fuser unit, which is the primary component of the maintanence kit. It is always good to keep an exptra maintanence kit on hand.
1306152
Well, I took out the Color Ink and the printer just sits with an error message. A color ink cartridge must be in place. The only thing I can suggest is to let the color cartridge run out of ink, then choose a "faxable print" option in the program if it's available. You can try the greyscale option, but I don't know if the greys use the black (lighter) or if they use the color ink. If you already own this printer, play around with these options. If you HAVEN'T already bought this, try a different printer. If you do A LOT of printing, you may want to consider a LASER printer. The BLACK ONLY ones have become quite affordable and the toner roll lasts a very long time.
1045553
This laser printer uses an all-in-one toner and drum kit as its only consumable. They are relatively inexpensive to buy. I cant imagine you would want to void the warranty, go through the hassle, and reduce the output quality to save what 1/3 of a penny per page?
2024929
okay I need some help/info. I got the 2170w brother printer. I thought it came with a drum too? listed on the side of the box.. well my toner light is blinking, still printing though. So do I just need to buy a drum? What do I do from there, stick it into the toner that exists? Confused since the drum I saw on amazon says compatible w/ toner model xxx whatever. So do they work together? Or do I just stick the drum in place of the toner that I put in there..? Thanks!
1994618
Sorry I can not be of more assistance but I agree with the other respondents. I personally had no problems with the strip that releases the toner. If yu are talking about some other strip please let us know.
339208
I have a great suggestion, know that this feature has been disabled by Lexmark, they will send you a "Firmware update" that will make your printer completely useless. No longer will you be able to print without it drinking up your color ink and then you have to replace the color before it will print in black again. I hope for a class action suit that will help the consumer recover some of their losses from this sabotage!
1552535
My printer is different(dcp-7065). When I installed, I used the old cartridge holder and only replace the toner cartridge. There is a small paper in front of cartridge head(printing), make sure you pull it out. Thanks.
2224631
Well, sort of. If you run out of cyan, it does require you to at some point attend to the out of toner message. If you open the printer, reseat the toner and close it, it assumes you attempted to fix the toner capacity and will continue to print. If you had switched to monochrome printing at that point it would probably be fine. I have not tried this specifically though so I cannot warrant if this works in practice. I can say I have taken a toner out, did the old shake back and forth and put it back in and it kept printing from there. In this case, I continued printing color and eventually that toner cartridge did need to be replaced. I keep extra toner on hand anyway. Well, sort of. If you run out of cyan, it does require you to at some point attend to the out of toner message. If you open the printer, reseat the toner and close it, it assumes you attempted to fix the toner capacity and will continue to print. If you had switched to monochrome printing at that point it would probably be fine. I have not tried this specifically though so I cannot warrant if this works in practice. I can say I have taken a toner out, did the old shake back and forth and put it back in and it kept printing from there. In this case, I continued printing color and eventually... » Read More Well, sort of. If you run out of cyan, it does require you to at some point attend to the out of toner message. If you open the printer, reseat the toner and close it, it assumes you attempted to fix the toner capacity and will continue to print. If you had switched to monochrome printing at that point it would probably be fine. I have not tried this specifically though so I cannot warrant if this works in practice. I can say I have taken a toner out, did the old shake back and forth and put it back in and it kept printing from there. In this case, I continued printing color and eventually that toner cartridge did need to be replaced. I keep extra toner on hand anyway. « Show Less
1365045
You have to check what kind of printer you are using if both toners are compatible otherwise you might damage the printer instead
741973
Ruth, I have seen this problem in the past with other printers, so it would not have been an issue for me this time HAD it happened. I am pleased to say that NO ink error messages have occurred after purchasing and installing this! I hope you are as fortunate should you purchase it.
1163611
Sorry, but it has been a few years since I've installed it, I can't remember. I think I followed the instructions in my manual which is how I found out what the problem was. Also my Printer is a Canon Pixma530.
1576968
See the comments under the first (currently) 1-star review. This is quoted from the last comment: "I can confirm the prior comments. I have an HL-5370DW, and my toner light had been coming on for 4-5 days when printing before it finally refused to print. I looked around and discovered that Brother has built in various you-must-buy-new-toner mechanisms into its printers. To defeat them: 1. Open the door, and remove the toner from its carriage. Apply electrical tape/a sticker/something dark and sticky to the clear plastic windows on BOTH sides of the toner cartridge. Replace toner in carriage. 2. Run the toner reset sequence (taken from Ananda Q) 2.1. With Printer off open the toner door 2.2. Hold the Go button as you turn the printer on. 2.3. All lights will turn on. Keep holding Go until status light goes off. 2.4. Press the Go button 2x. 2.5. The Paper, Drum & Toner light will come on 2.6. Press Go 6x 2.7. Status light will turn red 2.8. Close the front."
731090
I have this same printer, normal operation is very quiet, so you have a absolute problem. I've experienced some major plastic gear grinding noises that are very loud. What I found the solution to be was to open the rear paper jam panel and slam it shut a couple times. Drop the front panel down and just under the toner cartridges you'll see a small handle, bottom dead center. This pulls out the entire assembly holding all the toner packs in. Pull it out just a couple inches and slam it back in a couple times, then close the front door and carefully look at the top of the door making sure its even all the way across the top, if its off just slightly you don;t have that other part that holds all the toner pushed all the way in properly. Also pull the paper tray out and take extra care to make sure you're getting it pushed in properly. I don;t know which one of those things solved the problem, but by doing all of the above I no longer have the noise issue (severe noise at that) and now it prints and runs smooth and quiet.