Who do I contact about Warantee issues? Can someone please post the contact information. Thanks
765591
Oddly enough, I can't find any information as well. I am a pretty good Google sleuth, and have come up empty handed. I did receive a "please submit a review" from Brian and Hannah Kay, but with no contact information. Looks like the seller is Perella's, but that search yielded little information as well. I would suggest you contact Amazon. Makes me wish I would have looked on the packaging for warranty information :/ Good luck!
765592
Hello, did you have any luck getting a replacement pad through the warranty? Wondering if it's worth it or not to contact. Thank you!
836549
I haven't had that problem, try calling or emailing them. I got a response from them in about 2 hours and they kindly resolved my issue..maybe they can help
1908256
We have had so many problems with this machine. We ended up going the replacement route through mail the mail and shipping the first one back. Little to say problem was never resolved. I do not know what to tell you but using the replacement route seemed to be the best way as long as you ship back what they wanted, etc... To Hubby it was comparable as to getting a new one, I didn't though, I didn't like the whole idea of a product not working as it was supposed to. Good luck to you I hope you find peace in what ever path you choose.
175834
i would just contact them with the problem you are having. They were very responsive and helpful when I contacted them.
1411391
Sorry, I've never had a problem with mine. I think, like Patrick suggests, if you contact the seller they might be able to work something out for you. Good luck!
2091286
Question for you: Have you contacted BOSS Tech Support about getting an updated MapMicroSD card yet? There is a known issue with the factory sent card and they are sending out updated Map SD card at no charge. I am still waiting for my replacement to arrive but maybe it gives an ealier warning to upcoming turns. I am hoping so at least as I too saw the same late warning you are describing.
1637274
Thank you! I tried their forums and got nowhere. It's still doing it, but it's workable for now.
846769
Edward, If you still have problems call customer service and register it over the phone. There support staff is great!!
166600
Hi Kalamazoo, please send us more details about your concern at socialsupport@am.sony.com, and provide your contact details so that we can assist you further. Thanks. -Anthony
1011353
Same thing happened to me after about 6 months. There is a guarentee and I requested my money back. They would also replace it. THey were excellent about it too.
2242915
Right now I have started this post to try and tackle the issue. i figured posting at the source of the problem would attract the most people and help raise awareness the best. I am still waiting for Amazon to reply back to my 3 customer service emails and 2 customer service phone calls (one semi helpful the other complete waist of time).Alright I just got of the phone with another Sales Rep and she said she had just received and email that stated that the issue is currently being addressed and that when an agreement they will be contacting people via email. Not sure how this is going to turn out but it cant hurt to contact amazon via phone or email and voice your opinion. Right now I have started this post to try and tackle the issue. i figured posting at the source of the problem would attract the most people and help raise awareness the best. I am still waiting for Amazon to reply back to my 3 customer service emails and 2 customer service phone calls (one semi helpful the other complete waist of time).Alright I just got of the phone with another Sales Rep and she said she had just received and email that stated that the issue is currently being addressed and that when an agreement they will be contacting people via email. Not sure how this is... » Read More Right now I have started this post to try and tackle the issue. i figured posting at the source of the problem would attract the most people and help raise awareness the best. I am still waiting for Amazon to reply back to my 3 customer service emails and 2 customer service phone calls (one semi helpful the other complete waist of time).Alright I just got of the phone with another Sales Rep and she said she had just received and email that stated that the issue is currently being addressed and that when an agreement they will be contacting people via email. Not sure how this is going to turn out but it cant hurt to contact amazon via phone or email and voice your opinion. « Show Less
2144437
Yes - I found the same issue. Am trying to return to seller but so far no response in the last week. Very disappointing!!!
140024
Contact Otterbox. This problem should be covered under warranty. They will be able to guide you through the warranry process.
1691436
Sorry its taken so long to respond. maybe you have already found out but ill tell you what I have. My warranty card says to send a e-mail to their customer service to info@hisgadget.com explain problem an they claim they will contact you. Good Luck in your Quest!
1735946
in all honesty this company seems to have HUGE issues. we need to get the word out more.. id file a complaint with amazon and the BB. file complaint with state attorney general... all these people can get you money (maybe?) after the warranty is done.
1449891
I actually had the same problem. Emailed customer service. Haven't heard back yet.
2069623
I haven't had mine long enough to have any problems like yours. But I agree with Suzanne that Ozeri seems very attentive to customer satisfaction. You can communicate with them through Amazon marketplace at txhmqrwp23ggt6n@marketplace.amazon.com. Also, their website shows an office in San Diego, Calif. The only contact info there is this email address: sales@ozeri.com, but that's a start and should get you somewhere. Best of luck, Fred