How long did your "buttons" last? Less than a week for me...even after multiple resets and never taking it in the shower.
860164
I haven't had any problems with the buttons. Basis has worked flawlessly since I got it in (December 2013).
860165
There is a known defect (or Basis claims there *was*) whereby the watch would get condensation inside. Further, there is another known defect whereby the silver buttons will stop working if touched when wet.I am not sure if this second problem has been fixed (I doubt because my replacement watch got into the same problem).
860166
They have lasted a full month so far without any difficulty. Most of the difficulty has come with the software.
860167
Mine lasted a week before the buttons stopped working but I did wear it in the shower. I got a replacement which is going three weeks strong now without an issue. Of course this one stays out of the shower. They are really good about shipping replacements quickly.
860168
They are still working, no issues. Even wore it in the shower on a regular basis.
860169
I'm sorry you had an issue with your buttons -- that is definitely unusual. If you are having any more problems, please contact support[at]mybasis[dot]com. Thanks!
860170
Sadly, Basis B1 is NOT water resistant. Even more sadly, Basis the company won't admit this.Strongly recommend to keep Basis B1 band away from water: no shower, no washing, no sprinkler, no rain, no sweat.
2221400
Hi John,My name is Janet and I will be happy to help resolve this issue. Please contact me, Janet at Oral breeze dot com , so that we can make arrangements to fix the problem or send you a replacement Showerbreeze.Thank you and have a great weekend.
2092295
This happened to ours for a brief moment. I was attempting to turn it off while it was being directly hit with the water, speaker holes up, water went right in. It became fuzzy and I assumed there was water near the speaker. I left it out of the shower over night, and the next time I used it, it worked fine. I do feel like it is possible to get the speaker wet, which I would think, would ruin, or in the very least, distort sound quality.
1633304
Hi, my name is David. I've had mine for a while now and love it. They do say not to use it for longer than 15mins but after That "New Electric Motor" smell goes away, which is when it's broken in, you can use it for a longer period of time. I use mine for anywhere between 20-30mins at a time but I don't push it past that. Your muscle tissue will hurt the next couple of days if you use it too long. Drink plenty of water to flush your system out really good for 2-3 days after each use. I'm sure you know these tips.lol...Less pain is a good thing.lol...
831564
I also charged mine for 24 hours, actually longer cause I charged it in the guest bathroom. Anyway, I pressed the button and while holding it you slide it up and it turns on. Maybe charge it longer and if that doesn't work it might be a defected one. Hope you can figure it out, otherwise you'll have to send it back and wait to get another one. I love mine, so it would be worth the wait if you had to return it.
192200
Return it for a new unit. Mine started to only do MANUAL mode, and I called T-Fal and they confirmed they've been getting calls about this. I had just got mine, so I returned it for another one.. so far, everything is working fine again. I suggest buying from Bed Bath and Beyond since they will allow you to return past 60 days if you keep your receipt. Hope this helps!
2221398
Hi John, My name is Janet and I will be happy to help resolve this issue. Please contact me, Janet at Oral breeze dot com , so that we can make arrangements to fix the problem or send you a replacement Showerbreeze. Thank you and have a great weekend.
172897
Get under it and play with it, that is the fun way to get an answer! LOL!!! Seriously, if the lever is forward and the button is up, you get rain only; lever forward and button down gives water from rain and hh; lever left and button down water is from hh only; lever left and button up gives you nothing so you might just skip showering!
260019
I have the same problem. The button simply sticks and the only thing to do is push the left part which happens to be a reset button. I'm not sure if this is a defect or not. The button seems like a rocker switch and you don't want that in this situation.
1890885
We very rarely use the pause button. We have it one spray or stream. The PAUSE BUTTON only pauses the water spray WHILE YOU ARE HOLDING IT IN!!!!!!!!!
1911926
Same here. After about a year and a half, I seem to be losing buttons by the month. Either they stop working, or require massive pressure, and then they repeat. Dissapointed, but will have to replace since I've become dependant on the functionality. Maybe the harmony one, with it's hard buttons, will be more resilient?
721753
did you ever get your steamer to work. I have to keep hitting the reset button. It only last a couple of minutes and the steam quits again. Someone said I may need a new thermostat. Just wondering if you found a fix or tossed it!
464752
You Should double check that with the manufacture to be sure since its their warranty, below is their phone and email, I could not an answer its past their reg hours now. 1-800-536-0858 help@rinseworks.com here is the website: https://www.rinseworks.com/products/index.php?route=product/product&path=60_61_62&product_id=52 I know it has a 3 year limited warranty and I'm sure if the button breaks because it was faulty they will replace it, are you worried about the button actually breaking (aka cracking) or are you worried about it getting stuck if you don't mind me asking. Also wanted to point out that you can use both hot and cold water with a different attachment so that its not cold water you are spraying, just fyi. Warm regards Tim
1915932
You need to spin it around after putting it on the shampoo or conditioner; I think it was counterclockwise (don't hold me to that) until you get frustrated, and then keep going past that point for what feels like forever. Maybe do it while watching a movie. Seriously, my second one took maybe ten minutes to open, but I'm persistent. (Or stupid)
1728978
I never had a problem with mine, I liked it from Day 1. If you don't like it now, I'm assuming you won't like it any better next week unless you just get used to whatever feels uncomfortable to you.
615867
The one I had did this same thing. It worked great for about a week, and then started doing as you (Claire L.) have described. I returned it, but will be ordering a different one soon.
2271929
I have had mine for a little over 3 months and use it in the shower daily, no problems!