My Miso is brand new and keeps stopping even though there is a full bottle. I have to keep jiggling the bottle or pump, is it broken?
856258
Make sure you don't squeeze the bottle when you put it in so you don't create a vacuum the machine can't overcome. Take the bottle out and put it back in without squeezing it and see what happens.
856259
This humidifier have to sit on a flat surfice due to it's method of producing the steam. Please make sure to put it on the flat surfice. If you have any further question, please contact to support@elliotdepot.com Thanks.
856260
Don't put the water full in water tank, use pet bottle with bottle adapter.
856261
I have not encountered that issue and have used mine daily during weekdays for several months. Ensure the cap is screwed securely and evenly on the water bottle. You might also try a different water bottle or the other size of water bottle that works with the unit. Also ensure the little green button engages when you place the bottle in the unit. If none of these solutions work, then it is probably defective. Hopefully, it's early enough that you can return it to Amazon as I tried to contact the company with a question and could not find any contact information, and the company appears to be in overseas. I have not encountered that issue and have used mine daily during weekdays for several months. Ensure the cap is screwed securely and evenly on the water bottle. You might also try a different water bottle or the other size of water bottle that works with the unit. Also ensure the little green button engages when you place the bottle in the unit. If none of these solutions work, then it is probably defective. Hopefully, it's early enough that you can return it to Amazon as I tried to contact the company with a question and could not find any contact information, and the company appears to... » Read More I have not encountered that issue and have used mine daily during weekdays for several months. Ensure the cap is screwed securely and evenly on the water bottle. You might also try a different water bottle or the other size of water bottle that works with the unit. Also ensure the little green button engages when you place the bottle in the unit. If none of these solutions work, then it is probably defective. Hopefully, it's early enough that you can return it to Amazon as I tried to contact the company with a question and could not find any contact information, and the company appears to be in overseas. « Show Less
708965
Make sure the cap is on tight. If it's still under warranty they will make it right. Other than that the pump has went out, no way to fix it. That's what happened to ours. As luck would have it, ours was out of warranty! I think they should put better pumps in there machines. Good luck.
1599366
I have had my unit for several years. It will sometimes hiss and it seems that it does it when the inside rubber piece that fits in the bottle is not "seated" totally in the center, and/or top is not screwed on tightly. Try making sure rubber piece is centered and top tight. Works for me!
397560
A couple things to keep in mind:1. Make sure your source tank is full2. Make sure your bottle is very very cold3. Let it sit for an hour or soYou should have it work fine. If you are in a hot area it is possible your bottle is warming before it is filled. Try placing it in a cooler with some ice.
1095818
Yes it is suppose to just pop up. I had that problem once before and luckily I still had the old bottle, so I just exchanged pumps.
163642
Ruffy,Turn the top part of the spout lightly while holding the neck of the bottle and you should be able to release the pump part.Customer CareMy Fragrance Store
2139078
If it isn't clicking then you have a defective vacu vin. I love mine & it works very well. It does not take 50 pumps to work. Send it back and request a replacement.
1637086
One of your pumping pistons isn't re-extending for the next pump and so it's only pumping at half pressure.That's how mine died, I haven't figure out a fix yet.
1839240
My last bottle, the pump was cracked on arrival. I had to use a pump from another bottle. It takes a bit to get them to spring open, but pushing down, twisting, and patience gets it open
2198820
I had the same problem so I called Clairol. You must push DOWN on the pump while turning counter-clock-wise. TA-DA!
1955850
I had a similar problem- mine was because I put the bottle with the balloon inflated in the refrigerator. I had to detach the balloon from the pump and wait until the wine warmed up.
1075677
The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight,... » Read More The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. « Show Less
2033528
Make sure both pumps on top are working. They turn on independently every 6 seconds or so. Also you can use tongs or chop sticks to make sure all bubbles are off jellies. They do bunch up everyonce in a while till other pump kicks in and separates them;)
704205
It is not a siphon. It is a pressure feed. It likely stopped working because the bottom carafe is not sealing properly, or because the pump stopped working. Look at the top lid. Make sure the two latches are holding the lid solidly. Then check that the dip tube is properly attached. It comes off with a quarter twist and can be cleaned. Run water through both of the holes in the lid and make sure it flows.Is the pump running? Do you hear it when you press the lever? If so, I have found that you need to press harder when the carafe is low. If you can't hear the pump, then the unit is probably not worth fixing. It is not a siphon. It is a pressure feed. It likely stopped working because the bottom carafe is not sealing properly, or because the pump stopped working. Look at the top lid. Make sure the two latches are holding the lid solidly. Then check that the dip tube is properly attached. It comes off with a quarter twist and can be cleaned. Run water through both of the holes in the lid and make sure it flows.Is the pump running? Do you hear it when you press the lever? If so, I have found that you need to press harder when the carafe is low. If you can't hear the pump, then the unit is... » Read More It is not a siphon. It is a pressure feed. It likely stopped working because the bottom carafe is not sealing properly, or because the pump stopped working. Look at the top lid. Make sure the two latches are holding the lid solidly. Then check that the dip tube is properly attached. It comes off with a quarter twist and can be cleaned. Run water through both of the holes in the lid and make sure it flows.Is the pump running? Do you hear it when you press the lever? If so, I have found that you need to press harder when the carafe is low. If you can't hear the pump, then the unit is probably not worth fixing. « Show Less
1452086
Had the same problem with several soap brands. Seems as though the underbody dispenser apparatus gets plugged up and allows the pump to be depressed, but has insufficient spring left to allow it to back come up again: thus you get a short stroke/minimal output problem. I tried cleaning it, oiling it, etc... nothing worked. Just replaced that part from Moen's website. Hopefully its a fluke, because it isn't even a year old yet.
175514
You need to turn the bottle upside down and then pump; otherwise, it will not work. I looked up how to use the product on YouTube prior to using it because I thought my pump was broken as well.
1546303
The same thing happened to me! I had another bottle that was almost empty so I was able to substitute one dispenser for another. I think that they are defective and should be returned.