What is the warranty on this? I have had mine 7-8 months and the bearings are grinding. Failure is imminent. And no response to my email as of yet.
841092
Love the unit. However my bearing are going as well. I can hear them grinding and only had it a few months.
841093
I don't even know man. Mine is grinding two weeks in. What's it sound like? If you think failure is imminent I may return while I still can...
841094
I got absolutely no paper work with my unit. That is a good question. I have had mine for about 8 months and no problems yet.
2175098
I have actually had the same exact problem. It has a one year limited manufactures warranty that protects you from factory defects.so what you would do is 1 of 2 things A. Do a return order on amazon, and describe the issue you are having. If that does not work then B. Go to Atomlongboards.com and then file a warranty claim on the deck itself or the wheels or trucks if any of those are having issues as well. Hope this helped!J.W.
1932461
The motor is burnt out I had the same problem .I contacted the company 2 times with no response My unit is only 45 days old. Good luck getting it repaired under warranty.
1754690
I've had the bike about 18 months. Shortly after I received it, a clunk developed. I called Schwinn. They sent a repairman and he replaced the flywheel bearings. It is a task. I doubt he could have done it with out my help and some special gear loosening oil (Kroil) which I had and he used at my suggestion. It was repaired under warranty at no charge. It has worked perfectly since. Hope this helps.
1042940
Don't know what it could be, but your machine came with a 5 year warranty. Calle Sole for warranty support. Good luck.
1657626
If you purchased directly from Young Living you'd have had a 1 year warranty. By not purchasing directly from them, you are likely out of luck. However, they sometimes need a good cleaning with rubbing alcohol or vinegar to get the little vibrating disc in the bottom to unstick. It's also possible that water has leaked into the motor housing, especially if it tipped over recently or if it's been run quite frequently. If that could be the case, you can pull out the grey rubber pegs from underneath (they hide the screws), unscrew the base and open it up to air out for a day or two. This happened to me and airing it out is what fixed it.
345472
Hi Jaime, I had a lot of trouble with the bike and the manufacturer at first with defective parts. My bike shop said the quality of the bikes parts are not that great. When the manufacturer finally sent me new parts with my bike shop replaced the parts and it has been fin since. My wife and I enjoy the bike how long it will last I'm not sure. I have had it about a year now.
1810309
I have had mine for a year with no problems . love my machine. Have you contacted Amazon. If you have only had your machine for a short time you may be able to get a new one . so contact Amazon
1948216
Yes I had the same problem, but I herd mine go out with a loud noise. I shipped it to a authorized repair source. It was 2 years 3 months old. Out of warranty ,this should last much longer. The mother board went out. $140 for a new part. plus shipping both ways. New their $400 I thought it was worth it.
2010239
This is from the seller's [Low Baller] storefront - Contact this seller Phone: 909-979-7392 Not sure if this was the one I used, but recently I received one that sounded like a bearing was bad, they were very helpful and shipped a new one very quickly. Good luck.
601631
Hard to say, but I have replaced 2 of thses pumps at about 5 years. One on a pool pump and one on a well pump. In both instances the bearings started to give out - and scream - so I just replaced the whole motor. I think 5 years is reasonble.
1110165
When mine failed after less than a year I asked Amazon and was told they only had a 30 day warranty. I guess part of the higher price you pay elsewhere covers the cost to replace them under warranty when they fail. My advice - buy something other than Moog because MOOG parts suck!!
773096
1 year. Replacement parts are not available unless you know someone in the business. These Tiger Sharks are very good units. Mine have lasted about 2.5 years or so. I've had three of them. It's not worth the shipping to return to units for repair. The wheel bearings are what ends up failing.
190729
That doesn't sound good, it sounds like a part is loose in the motor, I would personally return it. I bought 2 and they hummed and purred, there was no grinding noise at all. Hope this helps.
2033555
GOOD LUCK, Rinnai warranty and service are NONEXITENT They have been jerking me around over 6mo. on a warranty claim. Would NOT recommend their product to anyone.
663970
What is "going out" on the unit? Bearings, motor, loose, grinding, rubbing, noise, etc
2006734
Bushings. It used to use bearings but the service tech told me that they switched about a year before I bought it. It's the weak link in an otherwise really good machine. The bushings are cheap plastic material that I had to get changed twice.