6 Months later and the stream of water is weak even if the water flow controller is turned all the way up! What could be the problem? *2-21-13 Update*Thank you all for the input! I did figure out how to thoroughly clean the fountain! Yes it is kind of tedious and ordering the cleaning brush kit does help! 6 Months later and the stream of water is weak even if the water flow controller is turned all the way up! What could be the problem? *2-21-13 Update*Thank you all for the input!... » Read More 6 Months later and the stream of water is weak even if the water flow controller is turned all the way up! What could be the problem? *2-21-13 Update*Thank you all for the input! I did figure out how to thoroughly clean the fountain! Yes it is kind of tedious and ordering the cleaning brush kit does help! « Show Less
833320
I just posted four pictures, with notes, on how to disassemble and properly clean the pump. Hopefully that should help.
833321
I have heard that if the filters aren't replaced regularly the water flow is affected. Not sure if this will help your problem but it's something to consider.
833322
I found cleaning the pump intake solved the problem. When I took my out, it had cat hair plugging the intake side. Once I got it cleaned out, it works like new!
833323
The intake valve may be clogged with fur. Take it apart and see if that helps.
833324
You have to disassemble the pump per the instructions and clean it. Not doing so affects performance and voids the warranty.
833325
I think it's probably the buildup of that slimy film that will grow if not cleaned a lot. I guess you have to clean it totally and maybe with a toothbrush or something in every nook and cranny. I stopped using mine- have to clean it too often. Good luck! Post if you figure out what it really was!
820468
I had this happen too and couldn't figure out why it was doing it. I cleaned it really well and it started working like it should again. I'm not sure if that will solve whatever issue it was, but it works for now.
833326
I haven't had mine that long, but I find that if the motor starts getting louder it's past the cleaning time. I follow the directions and pull everything apart to clean then replace the filter. It gets pretty slimy. It also has a 1 yr warranty on motor assembly and fountain parts. Call Veterinary Ventures as directed in the instruction book.
2019398
I feel like it is not getting full water supply. That is the only reason I know of that it would do that. How are you running it, like, in line with another pump or what? You may want to rebleed all your lines and then check it again.
1647351
same here- tried cleaning it, no luck- when I first turn it on a lot of mist comes out and then hardly any, then puffs, then nothingedit- just poured out a lot of the water out of the cup and it works beautifully again! I think it requires a lot less water in the cup than you might think...I misplaced the measuring cup that came with mine. Although if yours doesn't mist at all that's probably not the problem....edit again- it ran out of water before the cycle was done...so that doesn't seem right to me either
1960820
Could be mineral buildup. It happened to mine along the seams at the bottom, but it took took two years rather than two months for it to happen. You might have particularly hard water. We have one of those filters at the sink, so the water is less mineral laden. You'll have to get a cleaning kit from Simplex since just about every other product on the market messes with the tin. I wasn't happy about paying an additional $40, but Simplex customer service told me I'd get more than 20 cleanses out of it. And it worked like a charm.
1208172
Hello! Well I will tell you. I ordered two replacement filters about three weeks ago and I have that same issue. It seems to filter the water and then it does come out slower. I don't know if its a real issue but I know exactly what you are saying. I am going to call culigan and find out for sure. Thanks
462871
What is the issue? You didn't really explain what the issue is. If it is flowing slow, you may have to remove the screen in the connection hose to your water source on the faucet. I've had this faucet for three years and it is amazing. If anything, you can call price pfister and they provide free support
647335
My husband says its probably broken. Just ask for a new one from Amazon.Or turn your water source coming from the wall down a bit, that might do it too
879924
I just bought my third one which I use in a small fountain. Sometimes it does need cleaning. Check to see if something is stuck inside the pump. Otherwise contact the manufacturer or go to their webpage. Usually customer service can answer questions online.
595540
I'm having the same issue. Other than that it's a great faucet.if I get this figured out I will post it. Good luck.
125970
It sounds like some water has leaked into the unit making it unstable. I've had this problem and discovered that the seal around the top was the problem.I actually had to pry it open enough to get the water out and then re glue it. Good luck.
1830335
You may need to adjust the flow switch on the pump - it may be at the lowest setting and you'll need to move it up. Also make sure everything is lined up properly so that the water can flow to the top. Good luck!
1745601
The dirty water collection tank is full. Also make sure you clean and wash the filters. If the filters are clogged it will shut down.
60351
I have the same situation, but after a much longer period of use. My second filter was at the stage when the light would flash red. Before I replaced it, the light stopped working. I replaced the filter, and still no light working. Checking online, I found that, with the filter out, you can access the switch for the light. I pressed it and the light activated. Put the filter back in and it didn't work. Repeated a couple more time, with no success. I also read online that there is no direct relationship between the light and the filter itself; it simply tracks water flow. I have decided to keep using it until there is an obvious change in either flow rate or water quality. I have the same situation, but after a much longer period of use. My second filter was at the stage when the light would flash red. Before I replaced it, the light stopped working. I replaced the filter, and still no light working. Checking online, I found that, with the filter out, you can access the switch for the light. I pressed it and the light activated. Put the filter back in and it didn't work. Repeated a couple more time, with no success. I also read online that there is no direct relationship between the light and the filter itself; it simply tracks water flow. I have decided to... » Read More I have the same situation, but after a much longer period of use. My second filter was at the stage when the light would flash red. Before I replaced it, the light stopped working. I replaced the filter, and still no light working. Checking online, I found that, with the filter out, you can access the switch for the light. I pressed it and the light activated. Put the filter back in and it didn't work. Repeated a couple more time, with no success. I also read online that there is no direct relationship between the light and the filter itself; it simply tracks water flow. I have decided to keep using it until there is an obvious change in either flow rate or water quality. « Show Less
1561835
The water was a bit "loud" as it came out of spout. Give the cat time if you just bought it, my boy took somw time getting used to it and he is scared of his own shadow, also mine eventually stopped working because its impossible to clean the hoses that connect to LED , if you unhook them to clean w/ q-tip it wont work like it did when was new, After 2 emails to manufacturer that got no respone I mailed it back to them and told them to try again, then I got the pioneer pet raindrop fountain which is very quiet compared tothe Uv fountain,
776394
I've had my machine for less than a year, and lately also have not been able to get the water to push through the grounds as it always has. I've taken the baskets apart, cleaned all the filters, made an attempt at descaling, and still, the water flow stops at the grounds. My espresso machine's constipated! I'll try what Bill says, but I'm doubtful. I think it may be time already to shell out more money for repair or another model.
2124798
Did you try turning the dial up? Also you could need to add more water, or depending on the size of your fountain you may need a bigger pump. There is a hidden dial on it turn it all the way on the + side. Hope that helps.
465650
I had same problem after just little over year old. I thought water level may have gotten low too many times. Just bought used one this time. 4th pump in years.