haven't been able to get Amazon Movies to play on this receiver..says not supported.. Any fixes?
825001
Um.. I don't have that issue but I believe I know why. If she's not using the HDMI cable, Amazon won't work. She needs to hook up her TV and the Sony via the HDMI cable. I had a similar issue with my old TV, which didn't support HDMI although my receiver did.
825002
You could try to update the firmware on your receiver, it worked for me. Very easy to do, but it ties up the receiver for an hour. See page 122 of the manual on how to do it. (https://docs.sony.com/release/STRDA5800ES_EN_FR.pdf)
825003
this is an ES series and very well supported by Sony tech support. I would contact Sony tech support by phone and when you get a Sony technician ask the person to pass you on to an ES specialist for the DA5800ES. It turns out that the ES series has specially trained support for this high end product and when you get them I am sure they can answer the question and or help you troubleshoot if necessary.
1088987
Netflix, Xfinity, amazon prime all work fine for me. Probably the other people have network issues and not the devices fault. I also play tons of different video types using my local network. (using Es File Explorer)
865393
Does your receiver have an "optical" output? If it does, try hooking that to the Soundbar. Have an HDMI and an Optical hooked up and they both work fine . . . . .
1648311
Nothing from amazon on this after 8 months. I am surprised and annoyed that they have an app for the tv's but not for the blu-ray players which drive surround sound systems. It seems that amazon supports the lowest common denomintor of consumer devices samsung tv sets, but not the next notch up. Time to move on to a more robust solution, imho.
357141
As far as I've been able to find out. You cannot get amazon movies using this player. I know there are quite a few movie apps including Netflix & Blockbuster and some others, but Amazon is definitley not one of them. Hope this helps.
939709
I just bought Planet Earth (Blu-Ray) and it plays great on my Aquos player and I haven't had to load any updates (yet). If you figure it out, let us know. Good luck.
957407
Thanks Chris. Yes I checked the DVD player tp make sure it has DTS code. I didnt use the optical cable for the digital sound connection but I used the digital coax which I believe should work just fine on DTS. I called customer service but they answered via email and didnt really know how to solve the issue. I am disappointed at Pioneer receiver. Appreciate ur sharing with me. Thanks. By the way, does digital sound has some echo in it?
39653
I have the same problem with this LG player. It won't stream Netflex. I did the reset for factory settings and I deactivated and reactivated Netflex. Neither action helped. I a starting to think that the LG Blu-ray is the problem
1288975
I am also having this issue. Contacted amazon instant video customer service. They said they have been having this issue with panasonic blu ray's but I still don't have an answer on the fix. Now my blu ray won't connect to the internet at all.
1500952
I talked to Sony Support people and the problem is not the Blu-Ray. The player is working just fine, but since it is connected to a Home Theater, the receiver needs to be updated in order to play 3D movies. So, If some of you have a similar problem, Don't panic!!!, check the Blu-Ray firmware as well as the home theater.
36861
You will need to disable "Control with HDMI". I and others have had similar issues with various equipment combinations, but a Pioneer A/V receiver seems to be the common thread and this seems to be a work around. I suspect it is an HDMI control compatibility issue with the Pioneer line; maybe a firmware update will correct it at some point.
2086264
Well, I haven't been able to get it to work. I purchased it from Amazon for the particular reason to watch Prime movies and when I wrote to them about it, the answer was...Oh well! I still haven't been able to get it to work because it is not listed in their streaming device list.
1795823
Had the same problem with Universal discs... Tech support no help... finally found out that if I pulled the USB drive out they would play (without the internet features of course). Now I am finding the Star Wars Blurays won't play... All play fine in the Playstation though :|
1692704
Mine works great for Netflix, don't use it for much anything else unless I'm bored or curious to see what else is online to watch. For an older unit it still hangs in there with some newer models and plays just about anything, I use the PS3 media server to stream movies that wouldn't otherwise play thru smart media or usb. I haven't seen any updates for the firmware since I got mine, but that may not be unusual since I haven't seen any problems other than some codecs that don't play unless streaming them from a PC.
1416244
No, it won't play amazon video. You're right, when I tried to download Adobe it says it's not supported on your device
1522539
Amazon is not supporting any Samsung 2011 products with streaming. Blueray or TV's. Neither Samsung or Amazon will tell why
495409
I have the same issue with the DG710 (only difference is one less HDMI and 10watt less per channel, otherwise, same unit) and the only solution was to set all outputs to "Bitstream" I spent an hour with Sony on the phone and could not get the receiver to play 5.1 PCM from any source but a PS3 game, why, I don't know, I tried 4 different Blu-Ray disk. I am exchanging mine through Amazon for a new one, I don't know what I'll do if the new one doesn't work. Some people have claimed the Lossless audio works great (lossless is PCM only) yet CNet reviewed and claimed it mixed all PCM to 2.1, which is what both of our units have done. Apparently it's a hit or miss issue, some work, some don't. I hope I get a good one next time.