I purchased a replacement in Feb 2014. The keypad indicates low battery already. Was I supposed to charge it when I received, or can I do it now?
830053
Your system should be charging it automatically. If you just now installed the battery, wait 24 hours and it should be fine. You may need to reset low battery warning. See your manual for instructions. If it has been installed since February and now is showing low battery , verify the main power source is turned on.
830054
It should recharge automatically, otherwise, there may be another electrical problem (possibly a transformer).
1529773
Yes. I also didn't need this after I ordered it. My problem was the keypad instead (even though I had tested it with a continuity checker which seemed to indicate that the keypad was fine).
1416521
I did not receive any type warranty -- actually the one one I purchased worked greatFor about 6 months then the keypad started to stick and not function properly.i tried to get some info. Re: warranty or if they would replace it From the seller but never heard back. So I regretmnot just paying $200 extra forA brand new one.
117043
M Brown. It took an overnight charging and I had to go to my setting to get my computer to communicate with my keypad. Hope this helps a little. Just so you know I had trouble also. Teresa
444579
Mine is an external. Twist the keypad and it comes off and you replace the 9 volt battery. Easy to do for me so anyone can do it.
1554824
Larry, was the unit charged up? There is a port on the keyboard's side near the on/off switch (switch should be in the on position) and the blue light should be on so keyboard can communicate with notepad....good luck..if no blue light, keyboard must be off or not charged...Kev.
1605120
We have had no problems with our keyboard. My son just last night plugged his in for a charge after 3 days. To me it sounds like it might be defective.
168593
Keyboard battery is charging when red light is on. When it goes off it is charged. If it goes off after just a few minutes it probably wasn't discharged very much to begin with.
1778792
My phone got pretty poor battery life (maybe 1 day or so) until I turned off the keypad light (menu --> settings --> backlight --> duration to off). Now it gets a few days, not great, but not horrible. Your phone or charger is (or was) certainly defective--10 minutes is ridiculous.Alan
1871708
Unfortunately we have only had our Clicker for 1 month so we haven't had to change the battery. According to the instruction when the batteries become low the keypad lighting starts to get dimmer or stops working before the Clicker stops working completely. It also says that reprogramming the clicker maybe necessary after changing the battery.
477456
As has been stated, the battery engages the knob, allowing you to manually retract or extend the bolt. This probably greatly extends the life of the battery, by letting the user do the work of moving the bolt. When the battery gets low, you'll be warned by a a delay before unlock, a High/Low beep then 1 Red then Green light flash. Once it's dead the keypad will not function. The key will always work.
2271547
It is not charged up enough. I had the same issue and once I charged it, problem fixed! When it's plugged in, make sure the light comes on to indicate that it is charging. I absolutely love this keyboard. Don't give up on it.
356518
Make sure the keyboard is on and charged. i did not have any other steps other thanpairing with mine.
1850651
I agree w/others- don't wait to charge it, because when the battery dies, it turns off right away, there's not necessarily a couple minutes warning like most devices. My experience is that when it dies, give it an hour or 2 to charge & stick a pin in the back "reset" hole. I like my Le Pan, haven't really had any issues w/it, though the keyboard can be pretty slow & twitchy at times, Firefox crashes on & off, but that happens w/pretty much any device because Firefox can be unstable in itself.*typing this from my Le Pan :)
58939
Ok, this is a guess (my keyboard only drained once so far). I had the same experience, so trusting the light to be truthful, I assumed the device only charges when it is switched on. Given I had used laptops in the stone age that only charged when turned on, I thought nothing of it at the time. This is not a high spec device, so there is no charging feedback other than the single light. Best of luck.
2242604
I had no problem programming my keypad and remote. However, I had been made aware of the old versus the new keypad problem previously. Confirm you have the current model. If not, exchange it.
831564
I also charged mine for 24 hours, actually longer cause I charged it in the guest bathroom. Anyway, I pressed the button and while holding it you slide it up and it turns on. Maybe charge it longer and if that doesn't work it might be a defected one. Hope you can figure it out, otherwise you'll have to send it back and wait to get another one. I love mine, so it would be worth the wait if you had to return it.