I bought this cable months ago, and now when I plug it in my laptop and wall adapters won't recognize it. What's the deal?
855307
This may or may not help -- but I had the same issue one day, and restarting my laptop fixed it for some ridiculous reason. (Have you tried restarting it?!) I felt stupid, such a simple fix, and I'm sure you've tried that. But it's what worked for me. I only use this as a laptop cable, so no suggestions on the wall outlet. Sorry, but good luck!
855308
Ariella,Our cable are Apple certified and exceed minimum specification. Your cable is most likely defective if it isn't detected, please contact our support team for warranty. Regards, Pawtec
855309
The same thing happened to me. I contacted Pawtek and they sent me a replacement cable.
855310
I bought 2 USB cables and they have worked perfect for nearly 2 months now. Works with iphone 5 and iPhone 5s
855311
Ariella, I have not had any issues with my cable. I don't use it every day so maybe my usage is less than yours, but so far no issues. Good luck in resolving the problem.
536801
If the adapter didn't come with the unit you're SOL. Go back to the store where you bought it and return it or maybe you can find another unit on ebay or Craigs list. I don't think much of the unit anyway.
1106559
i just received my converter, plugged it into my computer monitor (with HDMI) and the picture/ sound cuts in and out. The Monitor says "no input detected". i wait a few seconds and it comes back. I wonder if mine is defective?
1486847
Sounds like you received a defective cable. I would exchange it for a new one.
307278
very simple solution, hook up your laptop or borrowed laptop to the unit's front hdmi input and the problem would be solved, having first downloaded the firmware update to the laptop. Hope that helps.
23536
Hello Kathryn, This cable never did work for me. I plugged it in and my laptop could not see the drive. Returning the cable was not an easy process so I just kept the cable. If your WD drive is less than a year old I'm sure if you called WD they would send you a free replacement if yours stopped working.
573365
double check the type of HDMI cable that you require from the manufacture for your laptop.
2089338
To test if it is the cable, try another cable even if it is not the preferred length. If your TV has more HDMT ports try all the ports. If none of those salved the issue, try another TV on your laptop. One of those should narrow down where the problem lies. Hope things work out for you.
1222356
It might be a faulty cable, or maybe you are not connecting it the right way. Take in consideration that this kind of accessory should be bought new
1571959
My cable did nothing at all when plugged it into the laptop and then to the tv. It is possible I got a bad cable, and it just didn't work. I also got a new tv and the hdmi port on my laptop works when i use an hdmi cable to connect to the tv from the laptop. I didn't bother sending it back or anything because it was so cheap
491506
i had the same problem, you could try an get a converter USB cord and see if that works for you. :-)
1887432
Did you find the specs for the adapter? I've got the same problem.carlitosv@verdugo.cl
1882684
This is exactly why I purchased this cable. It did not work! Glad I didn't pay too much for this cable. Good luck..
1743116
Without knowing a lot more about what you are connecting, I can only offer things to check. It worked out-of-the box for me. Check these: Is the 3.5mm plug into the computer headphone jack, is that volume all the way up and selected as the playback device? (Plug a set of headphones in to make sure). Not knowing the TV for playback, it seems you can see the image, yeah? Check that the TV is set for internal speakers, audio set from HDMI and the volume is up. These are things you might have already tried, including a different computer/TV setup. Lastly? Try a different adaptor although I'm leaning towards an incorrect setting on the computer or TV.
1882687
Hi there, I found out that all these cables are useless! Only the converter device worked for me! Of course I have not checked them with every equipments, but I wasted money on five or six different cables, and none of them actually worked for any degree of satisfaction! And I was too lasy to return them, mainly because I lost the track of them when I bought them and what was the name of the cable!
729377
I haven't had that issue. It sounds like you have a faulty adapter. I would try to RMA it.
23535
Hello Kathryn,This cable never did work for me. I plugged it in and my laptop could not see the drive. Returning the cable was not an easy process so I just kept the cable. If your WD drive is less than a year old I'm sure if you called WD they would send you a free replacement if yours stopped working.