3d light on power pack wont come on
846516
Check your connection n make sure u have them in right order if not light will not come on
313221
The official link to this update is no longer supported, but here's a link to a copy of it I sent to Dropbox. Copy the file to a usb flash drive, plug into the 3d wizard until all the lights come on, and you'll be updated. https://www.dropbox.com/s/w75sexrpheuoiof/3Dwizard.UPD?dl=0
1756514
I'm wondering the same thing. It does NOT power my LED strip, and I'm wondering what's wrong.
679252
Have you tried powering it up while connected to AC power supply? Did any lights blink at all? Also, sometimes the power button needs to be pressed in a specific way to really make it work.
1552562
Check: 1. power cable, might be an open in the wire or plug. play around with it then plug it in; 2. the on/off switch could be bad; 3. power supply may have died. #'s 2 & 3 is going to require a tech, unless you have the equiptment to do continuity checks. Good luck.
1211736
Mine worked fine. If you don't see a light inside the unit when you plug it in, either the unit is defective or it not connected properly.
1893635
Sorry, Ryan, no clue. Is the socket making firm contact? Do you have a dimmer on that light? Beyond that....
640107
I have USB 3 version (backward compatible with USB 2) and the power supply has steady blue light on when it is plugged in.
61432
I would suggest you make your own battery pack or buy a different light. My battery pack was dead on arrival. I haven't opened mine up, I started to pull the rubber stand off to get to the batt pack but it's glued on. It'll be damaged if I can't find another way. It's probably got 3 AA cells wired in series to give 7.2V. If I can't hack this to use AA or AAA 'Eneloop' batteries I will dispose of it.
1232110
Sounds vaguely familiar. If you press the button, does the light turn on at all? Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries? If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source? If the former, then I suggest switching to the latter to avoid the problem. I suspect it's an issue of the powered cable touching part of the light it shouldn't if you're not inserting it "cleanly" into the charging port, tripping a protection mode.
1851877
I have the same problem. Did you ever solve this. my light wont go off either for the "clean grid" Thanks
363670
Well what you could do is take an old usb cord and a small usb power brick which could work which is what i tried or u could just buy an led power supply but i mean itt can be a hassle
177954
I don't think so. It's probably that your battery is dead and you can't charge it. if you look at the pack and see the green light, the adapter's OK. Did you buy a battery too?
1190108
You need one known good battery to check if power pack is working normally. But, try plugging the power pack into your charger with the battery inserted and the lamp head connected. If your lamp head lights up this means both your power pack and lamp head are good but the battery is bad.
390504
Hello, I just received my unit. I plugged it in and the Power Light was flashing red AND the blue UV-C light was flashing. Resetting the unit by pushing and holding in the UV-C Button changed the power light to green but the UV-C light is still flashing. Any suggestions? Possibly the bulb was damaged in transit and needs replaced? Thanks for any help!
1861410
Same thing has happened to me. What I did was wait and tried again, held power button down. I also made sure charge was full. When u plug in charger there is a small red light. Be worried if the red light doesn't show
1899343
If the light on the front is off, then it is not charging. Check your power cord.