What is the warranty? If the item is bought through Amazon.com does the manufacturer honor its warranty?
843397
I bought from Amazon, Grohe states lifetime warranty. I did not need any repair yet, so I can not speak about the warranty part. In the past, none of the faucet manufacturers gave me any problems regarding warranty parts. I just call them, give them the model number, they send me parts.
843398
Yes, as long as you have the receipt to verify when & where you purchased the faucet.
1946424
Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an unexpected bonus.
279837
No they honor the warranty on Amazon too. They are way better then the people at Cardo.
1981338
We purchased ours online and they did honor the warranty for us. I did send them a copy of the electronic invoice.
1722770
It's the amazon 30 day warranty. Beware though, this seller will not help y ou if the warranty is beyond 30 days. I found the manufacturer through a google search and emailed them several times and never got a response.
2053022
Mine came with a 6 month warranty. I believe the new model that I looked at came with a one or two year warranty. Confirm the warranty with Amazon first.
2197483
The 10 year warranty makes it much better and yes they do honor the warranty. I was sent a replacement when my failed.
731581
Been happy with mine - but don't expect much warranty coverage except Amazon's refund conditions.Blow it up - it is out of warranty! Probably 90 days?
701358
The original one broke when I caught it on something, I bought two at $6.00 each so I have a spare. I would have no expectation of a warranty unless it was broken out of the box so to speak. In that case it would be defective, in which case Amazon would most likely stand behind it.
76212
Not sure what the warranty is on this but I have had no issues with it so far. Amazon is great about backing up the products they sell and allowing returns if needed.
2007120
I believe there is a standard manufacture's warranty, however I don't have the paperwork nearby to review. This item went to a family member. In addition, Amazon has their own return/refund policy that is reviewable on-line. FYI, I purchased the product in October 2012, and has worked very well since. It was installed professionally, with additional electrical outlet added.
104547
Warranty questions should be addressed to the manufacturer. I cannot answer that question.
1465268
The one I bought had a 30 day warrantee from the seller. Did you check with the seller you bought from to see if they had a warrantee? not all sellers do this.
636443
Not sure if the item is under warranty. And I have been worried about that.
1474491
Manufacturer's warranty is three years if purchased from an authorized dealer. The unit has to be returned to an authorized repair shop. There aren't that many around and the web comments I've seen don't exactly give them glowing reviews
439152
If you check Amazon's return policy they'll refer you to the seller or the manufacturer. Since the brand isn't listed, you'll play heck getting the manufacturer. So then you try to contact the seller and they won't respond. I've had this problem with Amazon. They could list a fifteen year warranty and not have to honor it.
416675
Is this real or a copy? How do you get in touch with the manufacturer if there is a problem up to year warranty