Who is responsible for the warranty on this: is it a Lenovo technician or the seller? What can I expect from "Onsite service"?
846118
Warranty is from Lenovo directly. With on-site warranty Lenovo will send a technician to you to perform a warranty repair.
2122127
Don't know. Try calling Lenovo Tech support for explanation. That's Lenovo dot com in the US. for contact info. I've always found their service very good.Good Luck.
488635
The laptop I received was new. An option to purchase a warranty is available to you upon placing the laptop in your cart.
1538603
Unfortunately, I think the warranty needs to be purchased ahead of time. So far my hard drive is doing alright (knock on wood). If you did order from Amazon.com perhaps they have a warranty??? Sorry, hope things work out!!!
143868
Not sure... Maybe someone at Amazon made a deal with someone at Lenovo? Mine has the one T drive... The machine ROCKS.. The swappable bay means INFINITE storage.. so the one T drive didn't bother me...
303152
Not sure man only if Lenovo US got warranty transfer, or it's only covered in US.
190562
Haven't had that, but after 3 months Lenovo says my hard drive went out and has to be replaced. I lost everything on it and it has to be sent in for repairs. I am never buying a windows machine again. My MacBook has been going strong for 4 years.
473396
When I bought mine, it came with a one year warranty. I did end up having to return the laptop to have repair work done after I neglected to update the BIOS system on a regular basis and they repaired it for free while the laptop was still under warranty.
2205151
Your wish for an answer from me, has arrived to a costumer that bought one new , but wasn't intended for my personal use , I bought it for my granddaughter , so I am sorry I can't give my opinion about this product, but I bought it by reference as being the old IBM and new LENOVO , I think quality is there no matter what.
2137653
I'm honestly not sure, but if you go to Lenovo.com you can speak with customer service over instant message and they can help you.
1669924
Lavina; I would call LPC at 603-436-3999. I got a genuine Lenovo battery from them at a decent price. They will help you select the right one over the phone.
1951100
Hi Werner, We offer a 90-day hardware warranty on the laptop. For more details on our warranty and returns policy, please see our FAQ on Amazon:
1361544
Mark, I have no idea. The thing went belly up on me within a month and I returned it to Amazon and got an Asus. Lenovo refused to replace it because I hadn't bought it through them.
978073
I have not had that issue. Make sure you're current with updates from Lenovo.
487125
It is a a 3-year Depot Worldwide warranty, provided and serviced by Lenovo. Please note that the battery is covered for 1 year.
864528
Should be from time of purchase. You will need probably need to register the product with Lenovo on their website and you will likely enter the date of purchase at that point.
890311
This is a brand new notebook. Warranty start date will be the date on your invoice. Lenovo automatically starts the warranty on all computers when they are assembled, but you can call Lenovo Tech Support, provide them with a copy of your invoice and they will updated the start/end dates according to your invoice. Resellers can do this for you too, if you want. Simply ask the place when you purchase it at after you receive the product.