Some reviewers complained that their baby seat would not latch - the locking clips were backward or didn't match their baby seat? How do I make sure?
829584
This base its a little tricky... I have had problems with it latching but I think its more user error because most of the time I pop it in and it clicks and locks no problem. I went to the manufacturer website and looked up the base and it showed my model carseat is one that fits this base.
829585
Ours had no issues at all. We called the manufacture of the car seat and asked what model base matched our seat specifically.
829586
I returned the base and received another one that was assembled correctly. I was definitely disappointed that there was never any apology or any kind of acknowledgement from the company that they had sold a product that was defective. It is made for precious cargo and to not even give the slightest apology was really discerning. I bought this for my sister to use for my godson. It still leaves me feeling unsettled knowing the company is still continuing to send them to customers a year after I had to return my base for an exchange. The whole point of this product is for the Safety (name of co. ironically) of infants. I will never recommend this company. I returned the base and received another one that was assembled correctly. I was definitely disappointed that there was never any apology or any kind of acknowledgement from the company that they had sold a product that was defective. It is made for precious cargo and to not even give the slightest apology was really discerning. I bought this for my sister to use for my godson. It still leaves me feeling unsettled knowing the company is still continuing to send them to customers a year after I had to return my base for an exchange. The whole point of this product is for the Safety (name of... » Read More I returned the base and received another one that was assembled correctly. I was definitely disappointed that there was never any apology or any kind of acknowledgement from the company that they had sold a product that was defective. It is made for precious cargo and to not even give the slightest apology was really discerning. I bought this for my sister to use for my godson. It still leaves me feeling unsettled knowing the company is still continuing to send them to customers a year after I had to return my base for an exchange. The whole point of this product is for the Safety (name of co. ironically) of infants. I will never recommend this company. « Show Less
829587
I returned the base and received another one that was assembled correctly. I was definitely disappointed that there was never any apology or any kind of acknowledgement from the company that they had sold a product that was defective. It is made for precious cargo and to not even give the slightest apology was really discerning. I bought this for my sister to use for my godson. It still leaves me feeling unsettled knowing the company is still continuing to send them to customers a year after I had to return my base for an exchange. The whole point of this product is for the Safety (name of co. ironically) of infants. I will never recommend this company.
829588
It took me 3 times to get it right and you are right, the first time it was completely the wrong base. Sent it back. The second time the locking clips were backwards. The third it was good. It is a quality controlissue with the company and they should address it pronto. It has been 18 months since I ordered mine and finally had the right one about 6 weeks after I first ordered it. I luckily started early before I actually needed it or I would not have had it in time.
829589
I bought a car seat base that had the locking clips backwards and therefore did not fit the seat. I called the manufacturer and arranged for a correct replacement unit be delivered to my home.
829590
I ended up sending this one back because I bought a Graco Travel System instead. Sorry I couldnt help.
635469
That would seem like a typo to me. I would suggest calling Baby Jogger or calling a department store that sells the strollers. Also, you might want to compare the silver color stroller to see which measurements are most likely listed incorrect. All of the colors should measure the same.
21796
No we don't have problems with the length. Do you have the manual? The straps hook behind the seat into a metal locking clip. But, there are 2 different slots on the straps to hook them into the clip. One is supposed to be used when the baby is under 11 pounds. The other is for babies over 11 pounds. When you switch the locking clip at 11 pounds, the straps get longer. I would check to make sure your straps are in the right setting. But I would advise looking at the manual because placing the locking clip in he wrong place could be dangerous. I hope that helps!
2006585
I ended up buying the Duro glide that matched the stroller. We had a seat from another stroller, but it did not fit. I purchased the matching car seat from Amazon.
98558
I don't know because IO bought this for my granddaughter and her parents have a car with the latch system built. I did ask Chicco other questions before I bought this and they were very responsive. The number is 1-877-424-4226 for Chicco. You may want to check with your DMV to see if there are any legal requirements about installation. A lot of parents go to the local fire department and to get help installing car seats safely.
87856
If I recall correctly, I needed to replace my broken inside latch so I bought one like the picture. It fit fine but the rod connecting the two latches was different. It was flat, not square like the original therefore unusable. So I decided to buy a complete new assembly. This inner latch matched and worked perfectly but the outer plate wasn't made for a dead bolt. So I just left the old plate with the old dead bolt (it's not pretty but works well). My new latch has a lock on it so I now have a double lock on my door. I guess I wasn't as lucky as the other guys with matching parts. I hope this isn't too confusing but it worked for me. If I recall correctly, I needed to replace my broken inside latch so I bought one like the picture. It fit fine but the rod connecting the two latches was different. It was flat, not square like the original therefore unusable. So I decided to buy a complete new assembly. This inner latch matched and worked perfectly but the outer plate wasn't made for a dead bolt. So I just left the old plate with the old dead bolt (it's not pretty but works well). My new latch has a lock on it so I now have a double lock on my door. I guess I wasn't as lucky as the other guys with matching parts. I hope... » Read More If I recall correctly, I needed to replace my broken inside latch so I bought one like the picture. It fit fine but the rod connecting the two latches was different. It was flat, not square like the original therefore unusable. So I decided to buy a complete new assembly. This inner latch matched and worked perfectly but the outer plate wasn't made for a dead bolt. So I just left the old plate with the old dead bolt (it's not pretty but works well). My new latch has a lock on it so I now have a double lock on my door. I guess I wasn't as lucky as the other guys with matching parts. I hope this isn't too confusing but it worked for me. « Show Less
386337
go to babyjogger.com; it depends on which stroller you have...I can tell you more with that information or you would have to use the babyjogger website to cross check
1316841
My latch was fine. So, it not all of them that are flimsy. You should take it out of the box and check it out. I don't feel like it's worth the money. I bought it and kept it because my 3 year old grandson had looked forward to it for so long!
608046
I wrote a review on this already. I never got to use the product because it didn't hold in the seat belt lock. I tried several cars and it didn't work. Interestingly, I've wanted to try using harness as well but haven't bought one yet!
1666490
I bought this chair, sent it back because it was made lopsided, they sent me another and it too was lopsided. Did not buy another and as far as I can remember it did not lock.
766114
I am returning a seat that does not fit, still looking on Amazon for one, as I do not relish paying postage both ways again!!Wish I had seen these posts, before doing the return info. I might have asked to have those prices waved.
1182511
I think they were. I just checked and the booster is tight against the seat (we have a Lexus RX350) without any sign of the adjustable latches being loose. However, from what I read latches are only in place to keep the seat from becoming a projectile and aren't intended to secure the seat like a regular car seat.
518830
I have an older vehicle without Latch as well the seat seems very secure using the installation described in the manual http://www.britaxusa.com/uploads/products/user-guides/122.pdf here are the install videos. http://www.britaxusa.com/car-seats/frontier-90/videos The seat is very solid and heavy. My five year old loves this car seat.
1778606
Do the latches secure tight or loose? The two latches on my cage secure nicely and do not open with any shaking or jumping. I would return it and request a replacement if they are not latching correctly.
572516
This is an old model of the stroller so the clips don't fit correctly. Call Britax customer service and let them know you need the new clips that fit the B-safe. They send them free within a few days
1498697
I bought it to use with my Cosco Comfy Carry Elite. It does not lock into place, like it does on the base in the car. I have to use the straps. Somewhere in the product detail information I saw a list of the different seats and how they work with it. Mine specifically said it does not latch. Check the info for yours and see what it says. If it doesn't say, you can assume it needs the straps.One thing you might want to know is that the dual front wheels swivel freely and make it hard to steer. Also, anything you put in the basket underneath you cannot get to without lifting the car seat off. It still is useful to me, I just have to live with the limitations. I bought it to use with my Cosco Comfy Carry Elite. It does not lock into place, like it does on the base in the car. I have to use the straps. Somewhere in the product detail information I saw a list of the different seats and how they work with it. Mine specifically said it does not latch. Check the info for yours and see what it says. If it doesn't say, you can assume it needs the straps.One thing you might want to know is that the dual front wheels swivel freely and make it hard to steer. Also, anything you put in the basket underneath you cannot get to without lifting the car... » Read More I bought it to use with my Cosco Comfy Carry Elite. It does not lock into place, like it does on the base in the car. I have to use the straps. Somewhere in the product detail information I saw a list of the different seats and how they work with it. Mine specifically said it does not latch. Check the info for yours and see what it says. If it doesn't say, you can assume it needs the straps.One thing you might want to know is that the dual front wheels swivel freely and make it hard to steer. Also, anything you put in the basket underneath you cannot get to without lifting the car seat off. It still is useful to me, I just have to live with the limitations. « Show Less
386458
If the chest plate doesn't stay latched, then it's faulty. I would return the seat for another. I had that problem occasionally on the first Boulevard we owned, but this new model seems to have a better design and we've had no trouble.