Right Headphone Stopped Playing Music: Can I get a refund?
26702
I was gonna leave a reply to this but then I saw the date...... But hey some people would like to know as well so I'm going to reply anyway. Every skullcandy product has a limited lifetime warranty. You do not need a receipt and it doesn't matter where you bought them or if you found them in the garbage whatever it does not matter. Now with that being said, if the problem is a factory defect you will get a FULL refund of the price at which skullcandy originality priced the product. If it is YOUR fault then you will get HALF. So how do you redeem the warranty? Go to skullcandy.com then look at the bottom of the page and click the contact button. The page should have some red type about getting a RMA number and the word here should be brownish looking click here then just do as it says. After you fill out all the info you will need to go check your email and print out a form to mail with the product. You will need to pay for shipping. After being mailed you wait. Keep checking your email and in around 3 weeks or so you will have a email saying that you were given an certain amount of credit and you need to login to use it. There should be a password needed. Just so to skullcandy.com and login with that then go to my account and how much money they credited you should be at the bottom. This money can be used at any time and never expires. You can use all of it at once or bits and pieces here and there. How do you use it? This money can ONLY be used on skullcandy.com towards ANY of their products. When you check out you will have a pay with points option. (this was my experience with shoe blue skullcandy buds your experience may vary but they credited me $38 so i had more than enough for a new pair) I LOVE skullcandy so im sticking with the brand :)
453238
Man trust me dont but these headphone 80% of people i know we all have the same problem right earcup doesnt work i know you can be a little bit excited about it but trust me dont it will stop working within 3 month for sure
1142155
No, it's not normal... Make sure that everything is plugged in correctly(power cord, aux cable, etc.). And make sure that you earphones and your music device are capable and functioning. If nothing works, contact Nuforce and tell them that you got a defective product and they will help you out.
473328
I had the same problem with these headphones, one of the pair would work and the other would not. I returned them and finally got two that worked. Unfortunately they won't allow you to return one and keep the other. Both will need to be returned.
951860
Send the deffective part to shure, is the best thing you could do.They'll repair it for free if your guarantee has not expire yet. Good luck
825390
These guys do not honor their warranties. Noisy headphones anyway. Get some Sennheisers, or Skull Candy those companies are good
376431
it doesnt matter because these stopped working after 2 months of use (bad cable). I am trying to look out for you and prevent you from buying headphones you are just going to have to replace soon after anyway
652936
I wanted to get a new one and they no longer make that headphone. Ask your local Best Buy. Sorry
128884
Check your sound options...there is no reason "just the headphones" would do this
86407
I can't say because they were a gift...The recipient said the right earphone didn't work...That is all I know...Sorry...
825391
Technically speaking, yes, there is a warranty for repair/replacement, but they will not issue a refund. That said, Turtle Beach has the absolute worst customer service/technical support I've ever dealt with. And my audio control unit failed in under 3 months of use.I would highly recommend you avoid Turtle Beach products if are concerned about the warranty or want a product that works more than a couple of months.
1589934
My headphones broke (again) and I spoke with customer service and they said they ran out in all of their warehouses so they issued a refund. May still come with a warranty, not sure, but either way they are out of replacements and the headphones are almost guaranteed to break within a year.
12850
I would say try to call them. My JBuds were great then one day they just stopped working.... O_o I called in, explained that they don't work and they shipped out new headphones the same day. I've never dealt with better customer service, no dumb questions were asked like "Did I cut the wire or chew it" (Sony customer service lol) they just sent it out. I could have gotten lucky but who knows, call them at 1.866.358.6640 and good luck.
1436302
I guess you'll have to let it run out, and then recharge it. If the problem persist then something is wrong with the headphones.
1875366
Contact AKG directly - I had the same problem and they replaced mine and honored their warranty without any hassles.
2208404
Sorry, I don't have any answer for you. You need to try and locate a parts list or service manual for the headphones so that you can get the correct replacement part.
779522
Hi. I am not sure what parts are you missing or parts that need replacement. I would say if the product still under warranty you probably have to contact the manufacturer and I am pretty sure they would tell you what to do. I hope my answer helped you in any way. Thanks and good luck getting your headphones and Radio fixed.