do they still have a problem with the top plate falling off ?
825320
No. There's a button on the side of the top you must press to release the top plate if you choose to take it apart for cleaning. It's so clean, all I do is use a clean, damp dishcloth sprayed with bleach free kitchen cleaner & wipe the plates from back to front. I cover it with a cloth dinner napkin when not in use. I refused to pay over $100 for a "Panini Maker" when this ones makes anything from a simple grilled cheese to an elaborate Panini sandwich. I have a 2 piece cast iron Panini maker that was not cheap for the stovetop but mine cooks hot & it's too easy to burn the bread. This Cuisinart doesn't burn & my 6th grader can use it. No. There's a button on the side of the top you must press to release the top plate if you choose to take it apart for cleaning. It's so clean, all I do is use a clean, damp dishcloth sprayed with bleach free kitchen cleaner & wipe the plates from back to front. I cover it with a cloth dinner napkin when not in use. I refused to pay over $100 for a "Panini Maker" when this ones makes anything from a simple grilled cheese to an elaborate Panini sandwich. I have a 2 piece cast iron Panini maker that was not cheap for the stovetop but mine cooks hot & it's too easy to burn the bread.... » Read More No. There's a button on the side of the top you must press to release the top plate if you choose to take it apart for cleaning. It's so clean, all I do is use a clean, damp dishcloth sprayed with bleach free kitchen cleaner & wipe the plates from back to front. I cover it with a cloth dinner napkin when not in use. I refused to pay over $100 for a "Panini Maker" when this ones makes anything from a simple grilled cheese to an elaborate Panini sandwich. I have a 2 piece cast iron Panini maker that was not cheap for the stovetop but mine cooks hot & it's too easy to burn the bread. This Cuisinart doesn't burn & my 6th grader can use it. « Show Less
382144
Nope. Mine has been falling off since the day we got it (in Oct 2013). Cheaply made. :(
2250662
Haven't had that problem and I do move it around quite a bit. Still happy with it.
956864
U t seems like the problem is still exist. after I remove the plate for cleaning. it seems to be impossible to get it fit back in perfectly like it was. especiallt the bottom plate. I am quite disappointed with their craftmanship..
1700756
I don't have that problem. It's been up for 2 months and the top stays in place. However I haven't taken the bike off yet so maybe that changes things
1194088
Mine didn't fall off when I was using it, but I didn't use it that long, sorry.
1429534
It hasn't happened with me but recommend that the top is secure. That makes such a difference in performance.
505534
Ive never had that problem mine is holding up pretty well, i would give them a call directly and ask
1866866
Yes it is still a problem. I have had mine only 1 month & the magnet on the tablespoon fell out. They need to use a different glue. I would not buy again. Company could easily fix this problem.
2277190
In the time that I've had mine, it remains sturdy and stable. I will try to remember to keep updating just in case anything does break
1596148
According to a post on the tohokingdom.com forum, the problem with the wings have been fixed:http://www.tohokingdom.com/forum/viewtopic.php?p=636792&sid;=4a735bfc01cd76ac66fb1f15a033bd3aI'm not sure how much of a fix they did, but I just received mine last month (Jan 2014) and the wings didn't break off when I flexed them (I did handle them from the base though). The left wing still seems to sag a bit though. Part of the original problem was the double hinge they used.
1294678
Yes, we have not had a problem it. This one we ordered for our son. We have had the first one for over a year.
12854
I purchased 2 of them (here in the States and 1 in London) and they neve fell off. Probably it's just defective, but I am positive that they don't fall off.
873122
No, it's fixed. But this not a problem at all. Actually this make it very stable.
587391
The plate on the top is a sliding plate, not really a quick release but you can consider it as that.
989308
We haven't noticed a problem when the foot plates are up. They go up 'stiffly' so that I think it would be very difficult for them to fall down. It is an amazing item. The only suggestion I would have, is that, if you are being pushed, it would be nice to have a hanging cushion on the back. Otherwise, it is perfect for what we wanted.
205071
I'm honestly not sure.. I have out my plates in the dishwasher many if times and have never broken... I'm sorry :(