after changing the black ink once, the printing is misaligned, with double-exposure and some gaps. none of the cleaning techniques work. ideas?
840676
We only use Canon cartridges on all of our Canon printers, and have never experienced this. I would remove the cartridges to make sure that they are clear of debris, re-install, run all of the print modes (i.e. cleaning, aligning, etc.).
1538174
I wish I had a solution for you but unfortunately I had to scrap my HP Officejet for the exact same issue. We tried changing all of the cartridges, including the black twice, just in case it was just a bad head and we even updated the software. After dealing with this ink-guzzling monster for over a year we junked it and got the Epson Workforce printer. We're having much better ink use with the new printer.
633541
I had that happen to me all the time! If you look closely, often you will see very faint print but what you have to do is a maintenance routine and it will solve the problem but it's annoying and wastes ink! First only clean the print heads and see if that takes care of it. Often that's enough but I have had to do it several times and sometimes also do the alignment. I got rid of mine and now am a happy HP Officepro owner.
1564581
mine did the same thing, I calibrated, cleaned the printhead, changed the printhead and put brand new ink in it and it still didn't work. I am on my 3rd Kodak printer now from the company and it started doing it again. I am switching brands.
296781
You can also go through the printer's maintenance and try have the printer perform a print head cleaning as well. I was having some major problems with mine too (it just turned out that I was using cheap ink).
205209
Hmmm. . .check to see if you loaded it right? Is the ink actually printing out? Might be some missing pieces or broken pieces since they are only compatible and not the designated design. Check to see if the seller refurbished this product because most of them are.
1030391
I'm not quite sure I know what you mean. If you've put in new print heads then you want to go to tools and run an alignment check. You MUST be sure the print heads are in correctly. I suggest you get out the owner's manual and double check the installation. If the print heads are NOT in correctly, you can do serious damage to your printer. I hope this is the information you want.
1045100
I have now used 1 full black and started a 2nd and it all comes out as true black. If someone is having that problem it's most likely because they have their printer set wrong. If you try to print in black but the cartridge is empty or not installed correctly the printer tries to make the black using the color ink.
1747426
I have been trying as you said for a while with the same result. Anyway will do it as meny time needed to re-re-confirm...the printer not aloow me to do anything untill all looks in order so I think I will have to try using the original new EPSON cartrige I have. What is starnge is that the balck ink cartrige is recognized without problem showing full ink at the menu...again only when it recognize all of them....lets see next and thanks for your assist....I will let you know how work if fix this long problem. If not I will have to use the original EPSON cartriges until resolve this matter...
817159
try running a print head clean with a new cartridge, otherwise you may need a new print head
1717808
I'm not sure . That never happen to me . Ran out of black ink and was able to still print in color. But not sure if it works the other way around.
1917
I have also noticed by ink levels dropping dramatically with no printing going on. I agree the ink must be evaporating. This is very frustrating and the ink is too expensive to be evaporating into thin air!
1795844
You can try taking the print head out and cleaning it, but I have not had good luck with it fixing it. Sometimes it helps and then the next time I use it, it won't print black again. Basically, these are useless printers. The print head is about $50 to buy a new one and they don't last very long. I'm limping along with this and then I will buy a different brand. Sorry. Maybe cleaning it will get you a little more use.
507259
Hi Mabel. My printer refused to align also so I just bypassed it. It printed fine. If t gets blocked check the cartridge holder to make sure you don't have any dried ink or if the cartridge is bleeding to much. Hope this helps. Also, when I use rice paper, the pictures are not that great. But when I use sugar sheets (inkforcake) it comes out beautiful. Good luck
713317
I wish I knew too. I have the same problem. The ink just pools on the top. I'm going to try my laser printer to see if that works. Overall, I am really disappointed.
1370972
Britini, since the black is used more than the other colors, I would suggest cleaning you printer heads every time you change a cartridge. Also, make sure that the security tape that needs to be removed has been removed. If yes, and your cartridge is still not working, check the cartridge to make sure the film over the dispenser site has been punctured to allow the ink to fill the well. I hope this has been helpful. Best of luck. Rebecca Bell
796089
Not sure with so little information. If you recently bought slme offbrand ink it may have clogged the printhead. The printer has a self cleaning mode. Look that process up online and try it two or three times with new ink. If that does not work you may have to buy and replace the printhead mechanism. That will cost close over $ 125.00 Good Luck