This bowl, that I got 2 years ago, is rusting. I need a new bowl (info on this site says I can get a replacement bowl) How do I get one?
851278
Contact the manufacturer or distributor (if the distributor was someone other than Amazon). You should be able to find contact info without too much trouble.
313226
that's a good question, as I have tried to buy a replacement bowl because it flew off of my terrace in a windstorm. I could find no one to contact about parts period. unless you do some digging, I would say the answer is no as far as I found. that is the only disappointing thing I have found about the product. Other than that, aside from general sturdiness, I'm happy with it in my opinion it should have been about $100 cheaper for the quality I received. It is wonderful having a table with a fire pit in the center. So with that I've been happy
4413
I have no idea what you are asking... Do you have this bowl in your cart and want to remove it? If so go to your Amazon cart and click "remove". Otherwise the bowl itself is its own bowl. So if you don't want to use it, you have to pick it up and put down another bowl. Sorry if that's not the answer you're looking for but your question was pretty vague.
1675394
I don't know what it is but mine got so bad that I ended up throwing it away. I had it for a few years and didn't use it that much. I always wiped them clean when I was done and they would always have that white stuff when I would get it back out. The last time both bowls were just a mess.
264364
Ours was empty and the bowl still cracked in half over the winter here in Wisconsin. The company's warranty consisted of you bought it - you own it - tough luck for you.
1369130
Zak is the company that makes this bowl. (I love them) look on thier website.
1280810
Actually, I do not yet have my bowl. I ordered and paid for it, it arrived in several brokers pieces, FedEx honored the claim, Amazon said it would be replaced, and here I am eight months later with no bowl. It's unfortunate that I already purchased all the dinnerware, completer pieces and found a matching crystal set to go with it. I really don't like saying so, but w wouldn't do business with Anderson again. So, no I can not answer your question and I'm sorry
1416580
hello there, I have the same issue , love the product and like you the rust is an issue that I have no idea what to do about.the best of luck to both of us. when the time comes, I will attempt to replace the hardware.
2124587
I bought mine on Amazon early last year and mine is rusted in all the joints and feet. I posted pictures on my review.
1076179
Try contacting OXO. You can google their website. Also try e-bay. Good luck. With shipping and handling it would probably be close to the cost to just buy a new one.
1044643
I had a similar issue and was unable to find a replacement but managed to have the broken unit repaired. Reinstalling the repaired dish I put a small stainless steel screw above the leading edge to hold the dish in place in the metal brackets. This works extremely well holding the dish in place and still easy to clean. We have had no further problems with the dish. Hope tis is of help. Les Taylor NZ.
1808018
I just recd mine. It is a cheap replica of the original one that I bought at Home Depot. The Home Depot one is MUCH thicker metal. This one is very thin. I'd be lucky to get one season out of it. My Home Depot purchase lasted over 4 years. I was looking to replace it. It's shocking how identical this one LOOKS to the original. This is a 2 piece screw together design. The Home Depot purchase was one solid piece of metal that was pressed into a bowl with a stable base. This is more like a fancy bowl to put ice and some beers. I feel like I've been dooped. At least I can return it tomorrow. Too bad. I just recd mine. It is a cheap replica of the original one that I bought at Home Depot. The Home Depot one is MUCH thicker metal. This one is very thin. I'd be lucky to get one season out of it. My Home Depot purchase lasted over 4 years. I was looking to replace it. It's shocking how identical this one LOOKS to the original. This is a 2 piece screw together design. The Home Depot purchase was one solid piece of metal that was pressed into a bowl with a stable base. This is more like a fancy bowl to put ice and some beers. I feel like I've been dooped. At least I can return it tomorrow.... » Read More I just recd mine. It is a cheap replica of the original one that I bought at Home Depot. The Home Depot one is MUCH thicker metal. This one is very thin. I'd be lucky to get one season out of it. My Home Depot purchase lasted over 4 years. I was looking to replace it. It's shocking how identical this one LOOKS to the original. This is a 2 piece screw together design. The Home Depot purchase was one solid piece of metal that was pressed into a bowl with a stable base. This is more like a fancy bowl to put ice and some beers. I feel like I've been dooped. At least I can return it tomorrow. Too bad. « Show Less
239618
Check out Goodwill, St. Vincent's and other thrift shops. Recently saw a complete unit for $10. When my base burned out, I bought a complete new unit in black from HB. Now have 6 bowls - 3 white, 3 black. Also check Amazon and eBay.
1848590
i have mine for more than a year and have no complaints. if you want to prevent rust don't clean it in a dishwasher.... this is the only advice i can give
670932
email or call broan, though i have not had problems with this product, after talking to them, they have mailed out free of charge replacement trim for another fan that had rusted; they may be able to mail out replacement foam or better!
916004
Mine didn't last long enough to rust. The little plastic ring that holds the beaters cannot be replaced. Hamilton-Beach told me that at this time, they don't sell any parts. It has been sitting around for over a year and there is not sign of rust anywhere. Note the veiled warning about the plastic components. BTW, the motor functions perfectly -- there's just no way to hold one beater in its housing.
1105422
I found a store that sold the heated bowl and contacted them. Mine had quit working and the company I had purchased it from would not honor the warranty as they no longer carried the product. I'm enclosing in this response, a link to the Songbird Essentials website store locator. http://www.songbirdessentials.com/page.php?p=1368 Good luck.