My LaCie does not open at all in my Mac computer. Any ideas on what to do at this point?
839091
Not to be too insulting, but have you made sure it's on? It does have a small "on" button, unlike some other drives that don't have an on/off switch.
485304
The link is back up. Can anyone comment on the Mac drivers? I'm thinking about buying one of these if it works well.
735451
Are you using the proper power supply. I was cleaning rearranging my desktop, and inadvertently plugged the power supply from my modem into the laCie drive. It had enough power to turn the light on, but not enough to actually run the drive. I HAVE had a couple issues with my drive. The USB port now routinely disconnects for not apparent reason. Makes it difficult to copy large files.
1676016
Mac Pros tend to have problems with USB 3 devices. Suggest a good USB 3 expansion card like SIIG and an extension cord. Hubs seem to have lots of problems. Also repartition the drive as GUID and use HFS+ formatting.
1325042
Has the problem been rectified? If it won't plug and play with Mac it is useless to me!
92642
Tell him to click on "your account" and scroll down to "your games and software library" -clean my mac should be listed there with its product key information which he will need to plug in somewhere or he can just download the whole item again. Good luck.
369460
Mac or PC ? Try to reset it. Go to their site follow the instructions how to reset.
335913
I suggest that you download the manual from here https://www.lacie.com/download/manual/UM_2big_USB_3_0_EN.pdf since it contains all the information that you will need to do this.
1360025
After attempting to get the LaCie system up and running I ended up with a bare bones system. The LaCie was DOA. I replaced it with a dual drive mounted in a Icy Dock which does have the ability to go into sleep mode after being unmounted and/or energy saving mode during periods of non use.
808091
This happened to me. There is a small reset hole on the mouse. Put the end of a paperclip in it and hold for about 20-30 sec to do a reset. It should fix the problem
1772806
I also have a Mac and had the same issue. Call the company and they will walk you though the installation process. It was quick and easy!
1427523
I have loaded the software on both of my Macs, I only use one at a time so there is no redudant issues.
125276
I have the same problem with one of my LaCie's, I have 6 of them. I know the reason it doesn't work on Win7, and it's my fault. I didn't format the drive correctly when I first got it. All the others work great with all systems. So I can't blame the company.
36573
I have a Lacie external drive with a thunderbolt port connected to the thunderbolt port on my MacBook Pro. If your MacBook Pro or external HD does not have a thunderbolt port, there might be an adaptor you could get to modify. Hope this helps
611263
In your start menu (no idea for mac) there is the steelseries folder. Check there and the user manual is in it. Also if you right click the steelseries icon it's there as well. Did you experience any issues with the engine install after a reboot? 2 others here have had it freeze up. Good luck!
172417
Forget it, they dropped support a long time ago. I sold it as soon as I found out there would be no new driver for Mac. I think the latest one works with Leopard or something.
1274988
did not open for me either....tried it too late to send it back...Bummer...