After installing the AH50D software & updating the USB driver (says working properly), the software doesn't recognize the device. Suggestions?
838509
You might need to download a driver here:http://www.silabs.com/products/mcu/pages/usbtouartbridgevcpdrivers.aspx
838510
Yes, The Red Heart SPO2 assistant program has to be closed before opening the Green Heart SPO2 assistant Report program. I wasted an hour on just same issue. It said no device connected or something like that with both programs loaded. Exited Red one then Green one could see device and think you need to turn it on and get into menu first. Hope this helps.
838511
Look at my answer under the mac question. A very important detail is that the (white) cable is not a standard USB-mini cable. The fat head apparently has some circuitry in it to help make the cable look like a serial port. If you substitute an ordinary cable, it will not work. Other than that it's a bit finicky until it "clicks".
838512
The manual was missing this information which should have been on page 22:Connect the meter to the computer via the USB cordTap and hold the button to bring up the Settings menu (see image above).Make sure the Record is set to Off.Open SpO2 Review on your computerEven if you have the drivers loaded, the software will say "device connected, waiting for data" until you do the steps above.
838513
Plug out the device and plug in again. It need trying. That is how I solve mine
838514
I found this link to be helpful in setting up the CMS50D+.http://www.apneaboard.com/wiki/index.php?title=SpO2_software
1126290
Some issue with getting it recognized as a proper USB device. After some restarts and reinstalling, it worked and the utility found the device.
2256385
I have the same problem and it also doesn't recognize anything that plugged into the USB slots
1629446
Showed me the same message and my provider sent me a FILE with correct driver. Check with your provider to get this driver.Mu msr606 reader, now its working fine.
486529
that was my exact indication. Drivers are old for Android 1.5. They just won't work
370902
I'm currently running maverick. I went to the SanDisk site and installed the driver there. It's still working perfectly.
847436
How did you format it and what type is it? The cheap ones will not work, I found there is actually a big difference in the quality of USB sticks and its no surprise the cheap ones don't even get recognized by MMI....
1898998
You need to connect a Serial cable to your computer. I have a Serial/USB adapter which works although you don't need it because if you check the web site there are currently no updates for it. The thing works with OBDII to present and CAN. Does that help? The most current software versions are 40EEH and 361AH
97021
Ronald T. Lintz did you reformat from windows or with the c250 detached from the Settings menu? Could someone please list the steps in order since I am slow and didn't get the USB after the firmware update. I picked Europe.
1323350
Hi K!I am plugging it into the USB port directly, I don't have a card reader. iPhoto didn't recognize it... its own software that came on the cd (ancient) didn't see it... I got out the instructional booklet and did all the dumb stuff... you know. The spec's for the product don't advertise that they cover 10.5.5, which is the sad part. I'm hoping that's something they will fix soon? Or I'll figure out a workaround soon. Let me know if you have any luck!
884298
I use windows 7 and it detected and installed driver automatically once i plugged it into the usb. The green light should be on to indicate it's working.
1735613
Possibly try a different usb port. Or, navigate to the device manager and search for new hardware. It should self install.
245831
when I plugged mine in it just started working. It just used the Microsoft driver. I have Windows 7
1065546
You shouldn't have to. Try a different port. And also wait up to 60 seconds for the drive to be recognized.
934400
I got one installed it checked device manager for properties it is FTDI drivers are 2.8.14.0 date 3/18/11 they are digitally signed M.S. hardware compatible as well, device manager shows it as usb com port 5 on my machine so far the unit works.Art
1822130
I would go down to the library or borrow a friends internet connection and download a few drivers from this companies website ( the newest driver and a previous driver just in case that one isn't recognized). i had problems with drivers sometimes, switch USB ports and also cold boot your computer. the computer should find the software from windows on bootup if your computer and software aren't too old.
244253
I have not h had this problem with mine since I have purchased it. Did you connect both USB connectors that could be the problem or if you have not installed the CD that came with it then try to install it that may help.