I purchased this and love it but the tank is wobbly. I had it professionally installed. Has anyone else had this problem? If so, help!
826085
I have the elongated model. I think you should call the professional installer. He or she needs to come tighten something before it leaks.
826086
I installed my own and left the tank a little loose, so it does move a little. The rubber gaskets are quite large and I felt it was better a little loose than to over compress them. It could be tightened down but then it is porcelain on porcelain....I was afraid of chipping if the tank was bumped. As long as it does not leak, I think it is personal preference.
826087
There is nothing wrong with this toilet. Look at the comment from NY Lawyer, he is right on. Follow the instructions exactly. Put a level on top of the tank. You will have to tighten each nut a little at a time making sure it stays level. Once the points on the bottom of the tank barely touch the bowl, the tank will be secure and will not wobble. Don't tighten anymore. I am a homeowner and installed this myself with no problems. Toto makes a great toilet, just make sure it is installed according to the instructions. RAF
826088
Not one problem. Your tank was not installed properly and you should discontinue use until the tank is properly secured!
826089
Yes, After installing mine it also seemed loose front to back. The reason is the rubber seal between the base of thetank and toilet will not compress enough at first to allow the tank to mate with the toilet. I didnot want to overtightened the 1/2 nut under the toilet, so I waited a month to allow the seal to compress alittle. I tightened the nuts again until the "bumps" touched. (you must look to find the bumps and watch them make contact asper the instructions. Do not over tighten! Good luck..
826090
I found the tank to also be difficult to tighten so very slowly I took it one turn at a time until the tank was secure. Be patient and do not over tighten as you certainly can crack the tank. Call that professional back and have him do it if you are not comfortable doing it yourself.
826091
Yes, we had the same problem and also had it professionally installed. They "shimmed it" and charged me more for it. I cannot recommend this toilet.
100855
If it is not on there just right it will not suck the water up. Take it off and try putting it on again. It makes a different noise if the tank is hooked up correctly. Just make sure it is on there good and snapped in tightly. Also if the top of the tank isn't snapped on there correctly it wont work right. Put it on from the front first and you should hear it snap into placeHope this helps, I love mine!
148675
No I have the same problem! It appears to be a flaw that they did not attempt to fix. I did take a pair of plyers (water pumps) and snuged it up and that does hold some what better.
197805
Yes, I just got my bike and the seat wobbles a lot. I crammed some cardbd in where it appeared to be wobbling, but it only improved a bit. Does anyone have any suggestions???
1815856
Remove the nut washerMake sure that your bottom bracket that hold your LP tank is installed the right way. (if it is wrong your tank will not sit level in the opening) and make sure that your magnet lock at the is secure.Hope this helps.r
1773708
I have not had this problem, so all I can think of is that yours is not put together properly. Wish I could help more.
691513
I didn't have that problem, but I will say that the shade is never on tight enough so that it isn't wobbly. I am not happy and when I contacted the company they were not very helpful. I went out and bought some rubber washers but could only put one on otherwise it was to high and couldn't screw the shade screw back on. I am not happy overall with this lamp but it is very pretty and they wouldn't take it back said no returns. I asked for extra crystals and they never sent them just ignored my request since some of them were missing or broken. I would not recommend this lamp or buying from this company ever again. Customer service is the worse ever. I didn't have that problem, but I will say that the shade is never on tight enough so that it isn't wobbly. I am not happy and when I contacted the company they were not very helpful. I went out and bought some rubber washers but could only put one on otherwise it was to high and couldn't screw the shade screw back on. I am not happy overall with this lamp but it is very pretty and they wouldn't take it back said no returns. I asked for extra crystals and they never sent them just ignored my request since some of them were missing or broken. I would not recommend this lamp or buying from... » Read More I didn't have that problem, but I will say that the shade is never on tight enough so that it isn't wobbly. I am not happy and when I contacted the company they were not very helpful. I went out and bought some rubber washers but could only put one on otherwise it was to high and couldn't screw the shade screw back on. I am not happy overall with this lamp but it is very pretty and they wouldn't take it back said no returns. I asked for extra crystals and they never sent them just ignored my request since some of them were missing or broken. I would not recommend this lamp or buying from this company ever again. Customer service is the worse ever. « Show Less
1845602
I _think_ my second unit had water drops in the tank when it arrived. Both units that I have bought (both of which are operating fine and I love) came from the Amazon Warehouse rather than Amazon itself, and were out of their factory packaging, so I expected some abnormality and didn't think much about it.
1397561
No. Unfortunately sounds as if there's a problem. Too bad because it is a fantastic addition to our home. Have had it since January with no problems whatsoever. You should return it and I recommend you get another.
2055771
Mine isn't wobbly,it is nice and tight. I could barely connect the top with the bottom because they are so snug.
1544526
I don't have this issue, but check around where it snaps down, is anything in the way (tall screw head, etc)? Is the seat positioned correctly? Worst case, if you call Kohler and explain the issue, they usually fix your problem. Which may include shipping you a new seat. I have 3 of these in my house, and all work great for me.
245833
My humidifier has none of those problems, so you must have a defective unit. The only drawback I've experienced is when I fill the tank and put it back in the unit, and the bottom of the tank snags on the filter. I have to help the tank get into place past the filter, but everything works fine after that.
1255990
I have one of these. When installing the tank its easy to pitch shut the supply hose coming from the tank. Simple fix is to rotate the tank so the hose doesnt pinch shut
100854
If it is not on there just right it will not suck the water up. Take it off and try putting it on again. It makes a different noise if the tank is hooked up correctly. Just make sure it is on there good and snapped in tightly. Also if the top of the tank isn't snapped on there correctly it wont work right. Put it on from the front first and you should hear it snap into place Hope this helps, I love mine!
2258750
I don't use mine very often, but I've used it a few times at least with no problems. But a couple days ago I used it and I think I've got the same problem you are describing. I could hear that it was not working right and I could see that water was not getting sucked up. I picked up and reseated the water tank assembly. Then it worked fine again. The problem is, I had to do this several times as I cleaned our small living room. I hope this is not going to be a continual problem because the machine is very new and has seen very little use.
1535516
Did you test the water? Did you run it for a few hours after installation? I thought ours was a bit cloudy too in the beginning but it turns out it was just very small air bubbles. We've had ours 6 months and are thrilled with it!
1543340
The hose gets soft after a while and kinks, though a leak in the tank would do that too. The new model has a reinforced hose indicating that Waste King knows about the problem. Try calling them - they were very helpful in my case even after the warranty expired. Good luck!