just got it this week it reported "EO" on the screen, What should i do?
858950
Either your cookware does not contain iron (i.e. Cast Iron, Stainless Steel,etc) or it is not making full contact with the cooking surface. If it is warped, too small or has ribs it does not make enough surface contact to be recognized by the cooktop.
858951
Probably is your cookware is incompatible with the unit. Test the cookware with a magnet. If it sticks to it you can use it....if not take your magnet with you to shop for compatible pans.
858952
Since DUXTOP is a Induction Cooktop, It will heat only magnetic vessels. For all other vessels it will show "EO" impling "Not induction Cabaple". One way to check the cooking vessel is induction capable is is terst with a magnet. If the magnet sticks to the bottom it will work with DUXTOP. Cast Iron will work, since it is magnetic. Because the heating in DUXTOP is by induction no heat loss. You cab look for induction capable in Amazon. Hope it answers your question.
858953
It's either because the pan you have doesn't work with the cooktop, or you don't have a pan on the cooktop. Solution: get a new pan or put a pan on it
2235982
I would advise calling the company and seeing if they can walk you through what may have happened? Or go to the store and trade it in for a new one. They can transfer the number and everything pretty much right there. I had no problems when my daughter's acted up. Honestly have no clue why there would be letters/numbers under the lock screen? Try rebooting first, leave it off for like 30 minutes and see what happens. Otherwise, follow with my other 2 choices. Sorry, thats the best I have on that. :)
576185
I suggest you return it immediately, or just back it up and throw it away. Mine crashed without warning a few years ago and I lost thousands of dollars worth of information.
1675827
Good luck! I had the same problem and basically stumbled through the Chinese menu on the camera to get the the English menu. Definitely a big problem with this product.
529581
I wish I could be of help. You might be able to "reboot" it by turning it off, unplugging, then plugging it back in and restarting it. I have never seen any error code on the control panel. I searched the Use and Care Guide and found nothing which you have probably done. If the "e2" display remains, I suggest you call the service number 1-877-337-3639 and ask for assistance. Make sure you have your receipt with date of purchase handy
2161775
I'd send it back and reorder from someone who supplies it in the white english language box. The difference you will see is that if you try to update the brown box version, it may revert to Chinese language.
1438403
Make sure your PC is up-to-date. Remove software and reinstall. Restart computer
1307106
Return it for a replacement, they don't really clear up as much as claimed, if it arrives cloudy it's probably going to stay that way unfortunately, just send it back :)
1421890
Send it back..if they will take it back. Mine did the same. They sent me a second one and it did the exact same thing.
597492
its gotta be a software problem, I would go into your device manager and see if it will even pop up in there
1774399
That is not normal, never happened on mine. Try and exchange it for another one asap.
2147895
Fortunately mine has been working fine since receiving it. my suggestion would be to send it back for an exchange or a refund.
1464635
Go to youtube and look up the video, they show you exactly how it works.If yours doesn't work like in the vid, send it back immediately for a refund/exchange.
2210091
Probably call Epson...it may have to be replaced..run all the tests in maint. And then go back and set everything in the default..strongly suggest call Epson..they do great work and are very helpful...
2115181
Maybe a virus? I'd take it into a repair shop to make sure, then claim warranty if it applies
1262160
Your display should have a blue background and should be super easy to read. Perhaps try replacing the battery and if that doesn't work, I'd request an exchange.
435665
Sounds like a defective lcd display. The one I received worked right away. U may want to exchange it. Sorry about the tools. They weren't that great. Luckily I had my own.