Has the INTEX company resolved the "separation" issues? The problem is mentioned in several of the negative comments.
855261
The separation issues are due to over inflation. I had mine for 3+ years using it daily i'd only have to ad air once every few weeks. I bought one for a friend around the same time I got mine and his only lasted a year but he had a tendency to aim for the firmest he could get resulting in the sections violently separating one by one till it was a round mass on the top n bottom. if you use it right it's not an issue. if you need it that firm you prob shouldn't be getting an air mattress. I've bought several more over the years for friends and family and am about to buy another one the people having this issue over inflate simple as that.
855262
I haven't had any separation issues with mine. We've used it on two separate occasions - the first time for 1 night, the 2nd time for 3 nights in a row about a month later -- no problems and my in-laws said they slept great on it!
855263
no they haven't ! I've had mine for 3 months now-used as a full time bed-and it's got a huge bump down the middle rendering it useless. Intex does not warranty their beds either, dissapointing.
855264
The separation issues are due to over inflation. I had mine for 3+ years using it daily i'd only have to ad air once every few weeks. I bought one for a friend around the same time I got mine and his only lasted a year but he had a tendency to aim for the firmest he could get resulting in the sections violently separating one by one till it was a round mass on the top n bottom. if you use it right it's not an issue. if you need it that firm you prob shouldn't be getting an air mattress. I've bought several more over the years for friends and family and am about to buy another one the people having this issue over inflate simple as that. The separation issues are due to over inflation. I had mine for 3+ years using it daily i'd only have to ad air once every few weeks. I bought one for a friend around the same time I got mine and his only lasted a year but he had a tendency to aim for the firmest he could get resulting in the sections violently separating one by one till it was a round mass on the top n bottom. if you use it right it's not an issue. if you need it that firm you prob shouldn't be getting an air mattress. I've bought several more over the years for friends and family and am about to buy another one the people... » Read More The separation issues are due to over inflation. I had mine for 3+ years using it daily i'd only have to ad air once every few weeks. I bought one for a friend around the same time I got mine and his only lasted a year but he had a tendency to aim for the firmest he could get resulting in the sections violently separating one by one till it was a round mass on the top n bottom. if you use it right it's not an issue. if you need it that firm you prob shouldn't be getting an air mattress. I've bought several more over the years for friends and family and am about to buy another one the people having this issue over inflate simple as that. « Show Less
1442838
Other customers is all you're going to get answers from here. I have never seen any company reps chime in on this forum; this is strictly peer group responses.
227784
I have not run into this problem. Try ask.com and perhaps they gave an answer.
1569091
No, it is not a problem at all! I don't understand why they had a problem. Took a few minutes and it was done!!!
1951019
Don't worry Oscar...some (who?) will claim the comparison was doctored by a Creative employee. Things have gotten so out of hand here....sadly...Rather than an educated helpful discussion from which we can all benefit...we get accusations that are beyond acceptable and total nonsense. It's the old silly attack the messenger tactic. Sad. We need to learn from each other and help each other make informed unbiased decisions no matter which unit we buy.
1509206
Jacqueline, Kurt's response is exactly correct. I think if you try those suggestions you will find the problem gets corrected.
2274539
We are set up for global shipping, however, have had some technical issues lately we are solving.
793868
I've just read about this recently & because the company seems to be avoiding anyone's questions about this issue, I would guess that they do :(
1712416
I don't know. The company does answer their phones. Maybe if enough of us call they will fix the problem!
1196962
I'm not sure. Bestop has been around and I have purchased numerous things from them. I've never had any problems.
754573
Since I don't know when you bought this, it's difficult to answer. I had the same problem with one I bought about three years ago. The problem is the GFI (Ground Fault Interrupter) built into the cord. I wound up buying another pump with a completely redesigned GFI and it has been working fine. Evidently, Intex saw there was a problem with the old syle GFI, but didn't tell anybody.
660041
Hello Will, unfortunately we have not. We were not aware that this is an issue. -Jon
567305
Hi Daniel, sorry to hear about it. Can you provide us more details of the issue? Thanks -Vincent
381098
I would contact the company with a complaint. They seem pretty willing to help out.
1700852
As for me i have no problems. Ive had it almost a year & everything been working well since day one. I dont know what to say for other ppl,but for me everything works as they said it should.
193648
Have not had mine long - but no negatives at this time. Problems with my service provider charges me an arm and a leg! Hope to resolve that problem shortly.l
1497647
I heard the same thing from a Best Buy salesman. After reading all of the negative comments, I'm not so sure.