I just received my laptop and I keep getting "The webpage is not available" on all my browsers. What can be the problem?
830784
Sorry-my son didn't have that challenge. Wish I could help. Check w/your internet provider. Good Luck!
830785
Are you using WIFI or an Ethernet cable to access the internet? You may have accidentally turned "Airplane Mode" on, which cuts off all wireless connections including WIFI and Bluetooth. Press the FN key and F10 at the same time until you see the message "Airplane Mode Off".If you are using a wired Ethernet connection, (a) you may need to re-install your network drivers or (b) your network card may be faulty and should be replaced by the manufacturer. Make sure the problem isn't with your router by using another device (an iPod, another laptop, etc.) to check that your router and/or modem is providing you with a working connection to the internet. I hope this helps! Let me know if you get it working. Are you using WIFI or an Ethernet cable to access the internet? You may have accidentally turned "Airplane Mode" on, which cuts off all wireless connections including WIFI and Bluetooth. Press the FN key and F10 at the same time until you see the message "Airplane Mode Off".If you are using a wired Ethernet connection, (a) you may need to re-install your network drivers or (b) your network card may be faulty and should be replaced by the manufacturer. Make sure the problem isn't with your router by using another device (an iPod, another laptop, etc.) to check... » Read More Are you using WIFI or an Ethernet cable to access the internet? You may have accidentally turned "Airplane Mode" on, which cuts off all wireless connections including WIFI and Bluetooth. Press the FN key and F10 at the same time until you see the message "Airplane Mode Off".If you are using a wired Ethernet connection, (a) you may need to re-install your network drivers or (b) your network card may be faulty and should be replaced by the manufacturer. Make sure the problem isn't with your router by using another device (an iPod, another laptop, etc.) to check that your router and/or modem is providing you with a working connection to the internet. I hope this helps! Let me know if you get it working. « Show Less
830786
that's going to be a network related issue. Before thinking it's your computer, contact your Internet Service Provider. They will have technicians that can assist you.
830787
Are you using WIFI or an Ethernet cable to access the internet? You may have accidentally turned "Airplane Mode" on, which cuts off all wireless connections including WIFI and Bluetooth. Press the FN key and F10 at the same time until you see the message "Airplane Mode Off". If you are using a wired Ethernet connection, (a) you may need to re-install your network drivers or (b) your network card may be faulty and should be replaced by the manufacturer. Make sure the problem isn't with your router by using another device (an iPod, another laptop, etc.) to check that your router and/or modem is providing you with a working connection to the internet. I hope this helps! Let me know if you get it working.
1786362
I am getting the same response on my tablet....it's also is telling me I have a server error and won't download any apps. Then, it switches and tells me my Google account is not recognized. Other than that, the internet works great and the tablet is fast....
445271
I just bought this laptop and I'm having the same problem. It runs fine and suddenly freezes and nothing works. The only way out is a cold boot with a prolonged unsuccessful Windows 7 repair attempt. Any ideas how to correct this problem?
332432
I had no problems accessing the warranty page... try a different browser...
1113338
First I called Verizon to help walk me through it but had no luck. I had to take my laptop to the store. Just took them a few minutes and they also updated my laptop too. All was perfect and is still working fine. Hope this helps
105377
Hello Will!How are you today? Hope all is well with you. There is no idea about it. You may give it a try and if that is the only reason you need the computer, I will be glad to accept the return if the program is not working with the computer.Thanks!
824319
Check to make sure your Bluetooth is turned on. I is much like the Wi-Fi on a laptop. Also you may need to update your computer's drivers.
1931971
I asked the customer service when it's going to be available and this is what I got:"I apologize for any inconvenience this causes, but at this time "Acer Aspire One 8.9-inch Mini Laptop (1.6 GHz Intel Atom N270 Processor, 1 GB RAM, 160 GB Hard Drive, XP Home, 6 Cell Battery) White " is unavailable to us and we're not sure if we'll be able to obtain it in the future."Wow they are not even sure if they are going to get it yet...
276441
I had the same problem. Their customer service department says - and this iritates - that we likely don't have a fast enough computer. I've been looking on the Amazon webpage for where they might have listed computer requirements but I couldn't find any. Our laptop is just two years old and is reasonably built but in my opinion, speed requirements should have been front and center to any advertisement...
2069688
Odd. I have windows 7 also. Might try unhooking it and re-install. Also call your internet provider and see if they might help.
164388
Yes, you may have to "Repair" it, which is very simple. Hook it up to the computer, and there is an option to repair it. Ours did this one time, and we've not had trouble since we repaired it. It is a quick fix, just connecting it to the computer, to the internet, and essentially resetting it.
227310
You may have missing function using XP. This laptop is made for windows 7/8. I would not recommend it.
1167007
when I got mine it worked fine except it couldn't open the internet. I soon sold it to a friend. I would suggest just returning it for a new one or asking for your money back.
2247256
Mine is useless. Will be throwing it away and getting something better. Battery life is terrible and browser response time is even worse.
1786363
I got this same message upon setup. Never got to download anything. Sent it back. If it had these issues right out of the box it was faulty and not worth my time. Sorry.
1691901
I'm having this problem as well and so does many other people on the web. The touchpad and keyboard behaves erratically. touchpad is pretty much useless so I have to resort to using external USB mouse. This laptop needs to be recalled. Can someone sue Asus to recall this laptop? Last Asus laptop I'm going to buy because of poor service.
1237189
Honestly, no idea. I don't it, though (also, this laptop is now a little outdated, I suggest something newer.)