Brand new kettle brings terrible rubber/metal odour that goes into the flavor of the tea how can I get rid of this terrific quemical smell? Received kettle brand new in its original box. Boiled water as initial cleaning, the smell of rubber and metal was powerful. Rinsed it and filled with clean water again and again. The smell does not go and I cannot used my beautiful kettle!! Brand new kettle brings terrible rubber/metal odour that goes into the flavor of the tea how can I get rid of this terrific quemical smell? Received kettle brand new in its original box. Boiled... » Read More Brand new kettle brings terrible rubber/metal odour that goes into the flavor of the tea how can I get rid of this terrific quemical smell? Received kettle brand new in its original box. Boiled water as initial cleaning, the smell of rubber and metal was powerful. Rinsed it and filled with clean water again and again. The smell does not go and I cannot used my beautiful kettle!! « Show Less
841652
Dear Sir, Have you found a solution to the order/taste problem with your electric kettle? I need one and had decided on this model but now I'm not so confident.Thank you for any feedback you could give me.Roben
841653
Put a spoonful of baking soda into the water and try it again, maybe twice.
841654
Dear Ana, I was just considering buying this electric pot when I read your order problem with it. Has there been anything helpful during the year plus since you've owned the pot to take care of that rubber order???ThanksRoben
841655
Hello Ana,I have the same problem. I tried the baking soda and it didnt' work. Did it work for you or did you find something else that worked?
841656
Try running a vinegar/water solution through it and then the baking soda. That may take care of it.
841657
I had the same model in the past - lasted 2 years without issues. I order a new one and I also now have the same problem. Terrible taste chemical in nature. I will the vinegar and baking soda and sent it back if it does not take care of the problem - entirely unusable at this point. Hopefully it is not health threatening!
964855
I have used this electric kettle every day since I received it a few weeks ago & have had no trouble with an odor.I washed it thoroughly before using it though!!
2153780
Ours did that and later it messed up and we ended up exchanging it (unrelated problem). The new one did not have the smell/taste at all! I think there's something wrong with it.
1019870
Never! I have had the kettle for years and apart from a slight cosmetic blemish on the outside from when I forgot to put water in before I turned on the flame, it is just like new. It doesn't wobble, its whistle is Met Opera quality, and it still shines. I love it.
135406
Sorry Kim, I am not online often. No, we have not noticed any problem with a smell or taste. It is hard to see the fill gauge but other than that it is much faster than our old one and I love the different settings for the different types of tea. I thought I hated green tea but made at a lower temperature water, it is great. That has been a neat feature I did not know I needed.
1293974
The entire kettle is plastic, including the inside body. However, we did not notice any adverse taste or odor from the plastic. We just finished a 5 week tour around Turkey where we used this kettle daily. We did get quite a bit of mineral build up, but it would usually scale off by itself and not attach too firmly to the plastic. In other kettles I have used vinegar to remove minerals. We love this kettle and will hopefully take it on many future trips.
554874
Interesting that you experience plastic smell. I did not have that experience. I wonder whether they change the manufacturing plant and you happened to get one from contaminated production. You can try to wash it first in dishwasher and then soak in tea overnight to get the smell out.
73749
So I just got one this week and mine had a very strong smell, so much so that it's in another room hoping to get rid of it... It has the rubber smell that the floor of a gym has which makes me think it's not going to go away. Not sure if I want to wait it out or return it at this point.
830353
Yes I too found it a little chemically at first as well. But I've experienced that with every new Coffeepot. I did the water-only brew twice before my first brew. It was still a little chemically so I did another water- only brew. This helped. The new pot smell quickly goes with regular use.
567845
The instructions recommend boiling water in the unit 2-3 times & rinsing it out thoroughly before using it for the first time. I didn't have any problems with bad tastes/smell when I first used the kettle.
1387514
I want to know the same thing because the last 2 kettles I bought (Cuisinart & Hamilton Beach) had a small, round rubber part inside the kettle that comes in contact with heated/boiled water.
603455
I picked one up in July and the smell was terrible. After running water, coffee, and vinegar through it for the last month on a daily basis the smell is still there! Instead of the coffee aroma wafting through the house in the morning there is a burnt plastic smell that ruins the fragrant ambiance of morning. I would love to hear the solution for this one too.
567846
It does have a slight "new smell" when pouring the boiling water...but it doesn't affect the taste at all...and it does diminish with time. I suppose I could have tried soaking baking soda or vinegar to rid the smell, but it didn't affect the taste!
230299
I don't recall my kettle having any smell. We washed it before using the first time and it's been fine for almost a year now.
236884
Hi Jo,I don't know because out unit does't have those smell.Is it brand new? Maybe that's one of the reasons. Let it work for a while and see how it's gonna happen. If it doesn't change at all, you should send it back soon! Hope this help!
1713473
This is a problem for lovers of expensive tea. Measure the temperature of the boiling water inside the kettle, then pour it and measure what you've poured. It must be that long gooseneck spout that knocks the temp down far enough that tea doesn't yield all the flavor it could. Loved everything about the kettle, but this factor is a dealbreaker for serious tea drinkers.
289030
I also found rust on the inside bottom of the kettle. Not sure what you mean by never leaving extra water in the kettle - it's a kettle, and in my house, that means it's used a dozen times a day, if not more. There's NEVER a time when it doesn't have water in it, and quite honestly, that shouldn't make a whit of difference! I got rid of it with some steel wool, it didn't return, but it did make me question the overall quality. The on/off switch on mine failed after six months, so I replaced it. The manufacturer's help line was only open Mon-Fri 8am-4pm, which only strengthened my conviction that it wasn't a great product. I ended up replacing it with an Oster, which has an actual spout that you can pour from (another gripe I had with this model), as well as a water gauge, and a much better designed on/off switch.