Do you need a Linx unit to use OOMAs "Enhanced Call Waiting" (where addl. phones ring when a 2nd call comes in)? Or is this avail. with just Premier?
840619
Yes, to get the benefit of enhanced call waiting, you have to have Premier AND either a Linx or an HD2 handset. I chose the Linx. You can have up to four per Telo. You can also have a regular,landline phone plugged into the Telo, or you can connect the Telo to your telephone jack to feed all your phones, so that two people in the household can then carry on conversations at the same time. Just make sure that you disconnect the outside phone company central office line before plugging the Telo into the phone jack.
591108
I had a similar experience. I reported it to NetTalk customer service several times and they never did get back to me. Searching the internet I learned that the 12 month subscription is only included with devices purchased directly from NetTalk or from one of their authorized sellers which evidently doesn't include the Amazon seller(s) that you and I bought our devices from. Unfortunately I learned all of that after the Amazon window for returns closed so I was stuck with it. To make matters worse I had paid them $19.99 to port my phone number and they used the credit card information from that transaction for an automatic renewal after 60 days. I reported that to customer service as well and never heard back from them. I explained all of this to Amazon customer service so that they could correct the information on this listing but nothing came of that either. Return the device to Amazon right away and look into the other alternatives. I got an Obi202 here which has given me free service with Google Voice however that is ending in March so I need to look for another VoIP provider. (Unlike NetTalk and MagicJack the OBi devices are unlocked so you can use them with other providers.) The Ooma devices look very promising- Amazon is selling them for $115 and there is a monthly charge of $3 to $5 to cover govt fees for the calls. http://www.amazon.com/Ooma-Telo-Free-Phone-Service/dp/B002O3W4LE BTW with the NetTalk there was a 3-4 second delay between what was spoken on one end and what was heard on the other. You had to talk real s-l-o-o-o-w to avoid utter confusion. I had never noticed that with the MagicJack+ I had used for a year (I thought that was the absolute bottom of the barrel but I learned otherwise. :-( )
1020586
Generally call waiting is a feature of your *phone service* and not the phone. So if your phone service has call waiting then this phone will. If not, then it won't.
1079789
On occasion. I've been using Ooma for a year now. I've had several dropped calls, usually occurring within minutes of each other. In total perhaps about 5.
388782
Yup, I have two of these units. I use it with CallCentric as my provider. Works great.
905564
It's all pending on what you want to do. If your going to do Premier Ooma if you sign up for a year of service you get an adapter for free (Bluetooth or wireless). If your going for Basic service then I would recommended getting the ooma with wireless adapter bundle. Yes when I bought mine too it was less than the individual ones too.
1204882
You can port your number for $39.99 plus tax. It say it may take a week but for me it took only two days. The activation is very simple all you do is plug it to the internet and follow the directions on the website. It should only take a few minutes. Been using it for a couple of months and it has been great. No complaints. I save almost $20 every month just by using it. Use my refer a friend code and save $50 Get the Ooma telo for $99 and free shipping! Direct from Ooma!http://www3.ooma.com/refer-a-friend/?referral_code=WAT5725
32446
Full integration with the Ooma base unit is the primary advantage in my mind. The phonebook that I have stored in Ooma are carried over automatically, and I have faster access to VMs, etc. If that is not a critical item for you the benefits may be more limited, but they are a good match for my purposes.
427745
No, Your basic service will need to have the extras, this is more of a basic phone, I know it look like it would have, but it doesn't. God Bless!
370841
Linx is an add-on device to the Ooma Telo (base station). It can be used to connect a FAX or a standard phone wirelessly back to the Telo. It is purchased one time. Ooma Telo carries a small yearly fee for taxes.
2166790
I think call waiting is provided by the carrier and mot the phone. It does have a FLASH key that would send the signal for call waiting!
363989
We want the front desk to use the headset, but the rest of the office uses handsets conneted to the same lines. If we take the phone off the hook, won't it disable the other phones? If the front desk uses one line and it is busy, the call automatically jumps to the next line. Will they still ring on the other lines, so someone else in the office can still pick up and answer the call?
901322
Yes, you have multiple ways to accomplish it. You can plug a standard, cordless base station into the Telo and have multiple cordless extensions. You can buy Ooma HD2 cordless phones, but the max is four. Or, if you have existing phone wiring, you can disconnect the outside phone line first, and then back feed your phone jacks by plugging the Telo into a phone jack. If you have DSL internet, you will need to separate the DSL line. Standard corded phones will work. Ooma also has optional Linx wireless phone jacks.
370834
David and Richard have explained the difference clearly. I have both devices and the premium service. This also lets you set up an additional phone number for the Linx, giving you a dedicated FAX number.
725344
Yes, if you have 2 lines coming into the PBX, you could use the "Follow Me" feature. It could ring multiple inside numbers or outside. I personally have not used this feature, since I only have one trunk line. I mainly use it to stop robo and unwanted sales calls, by using a IVR menu for everyone not on a 'preferred' list dial plan.
395660
Yes, I ported over both of my home phone numbers to the Ooma system. There is a $40 charge to port over, which is waived if you also sign up for Premier Service ($100 year-well worth it).
1957005
You need a base phone too. I made the mistake of ordering this phone and then had to order the base so get the base first. It comes with phones. Yes it does do call waiting.