what happens if it melts during transit? I live in AZ, it came melted, but solidified again- is it ok, or will it go rancid?
838593
I try to buy a few during the cooler season. It stores good for a long time. Shouldn't go bad
529889
We had the LID melt when in the carrier. Another hot dish was stacked on top which probably caused the problem. Just letting you know what can happen.
1807284
No, it isn't. It is shipped in a box just like anything else. I really wouldnt worry about it, it is in air conditioning for much of transit. I have never had a problem and I order it every 90 to 180 days or so depending.
204207
I live in Arizona and haven't had to deal with this issue. But I would suggest emptying the dish before a freeze to be on the safe side. The type of plastic of which it is made seems durable enough to handle temperature changes.
480045
You need to store it in a cool dry place, not refrigerated. I,m sure it gets hot in the transport but unless you can get it local you would have to order. Fast delivery will hopefully prevent to much deteriorization.
790504
Mine melted a couple times during the summer if I left it in my gym bag In the trunk of the car but never evaporated for me.
203264
Yeah, when you get it's a liquid. Remember to store it in your fridge or a place that is 70 degrees or lesser. That is what the bottle says. It will turn solid eventually.
426074
It will solidify at room temp. It probably just got too warm while shipping.
1717618
I haven't stored mine in the heat, but I have had some that arrived melted together. It didn't impact the performance though.
1921653
It is now shipping out of Phoenix and came into good supply in April/2013. Stayed in continuous supply until late August when they started getting complaints about poor packing that allowed the cases to come apart and bounce around inside the shipping carton. Developed small leaks in transit so everything came out sticky. They shut down shipping until they fixed the problem (which could have easily been fixed by putting the cases in carton that fit snugly, rather than using the air filled plastic bags that were so light duty that the sliding cases FLATTENED them). Last case I got two weeks ago was fully wrapped in fine bubble-wrap. Worked well! But, now out of stock again. It is now shipping out of Phoenix and came into good supply in April/2013. Stayed in continuous supply until late August when they started getting complaints about poor packing that allowed the cases to come apart and bounce around inside the shipping carton. Developed small leaks in transit so everything came out sticky. They shut down shipping until they fixed the problem (which could have easily been fixed by putting the cases in carton that fit snugly, rather than using the air filled plastic bags that were so light duty that the sliding cases FLATTENED them). Last case I got two weeks... » Read More It is now shipping out of Phoenix and came into good supply in April/2013. Stayed in continuous supply until late August when they started getting complaints about poor packing that allowed the cases to come apart and bounce around inside the shipping carton. Developed small leaks in transit so everything came out sticky. They shut down shipping until they fixed the problem (which could have easily been fixed by putting the cases in carton that fit snugly, rather than using the air filled plastic bags that were so light duty that the sliding cases FLATTENED them). Last case I got two weeks ago was fully wrapped in fine bubble-wrap. Worked well! But, now out of stock again. « Show Less
1926002
I mainly use my coasters with cold and noticed that the water pooling did cause some damage. It seems hot might cause an indent or melt. :-/
1114981
Hey, sorry, I didn't see this earlier. I stored it in the fridge, and no it's not messy. Once stored in the fridge, it hardens a bit, but once taken out, it thaws out after a half an hour. My little niece also took it to school a few times lol, and it didn't melt or anything. If you want to know anything else, just let me know.
1220132
We suggest ordering during the fall so that products are not exposed to such intense heat. We could put ice packs inside but we do not know what temperatures it will be exposed to during transit, so this does not guarantee it will stay cool.
1513268
It should be refrigerated or kept in freezer. It depends on where you get it from. Some places will keep it cold with ice packs on shipping, and some places just ship as is. It can go rancid faster if it hasn't been kept cool.
1730926
It is in a heavy zip lock type bag which is then in a foil lined paper bag. I think that it is well contained though I do not know what temperature would cause it to liquify. It doesn't seem to melt easily and if it did, I think the 2 bags would contain it.
1701492
nothing better! .. i fill with ice - 2.5 days later, only 1/3 melted .. to answer every possible question you may have - http://www.zojirushi.com/products/svghe
790125
There's a gasket between the pieces at the bottom. You can melt it if you crank the thing up really high without anything in it. Forgot mine while preheating it and the gasket was smoking. Never had a problem when there was stuff in it though. Also ... too hot for too long and the handle can get really hot.