So what am I suppose to do with it. when It won't turn on after charging all day I have hit reset and nothing blank screen. I have not dropped it or gotten it wet. I purchased the Creative Zen M300 on Jan. 16, 2013
149204
If I were you I would send it back and buy a different model. The one I had was a piece of crap. I threw it out.
313394
My unit works great , i use it every day. I would hook it up and charge it completely. I do not remember how but there is a reset to factory setting process. Also google the issue and you may find an answer, there are so software updates available for it.
1887921
When you first plug it in, the charging symbol should show up on the screen. If it doesn't, use the AC adaptor. If that doesn't work, you may have a bad battery, or a problem with the unit itself.
1764585
The charging light in mine actually didn't work, so I tried turn it. Since in had a battery in it I cound send it through the mail. I contacted AMAZON and they sent me a new. The new one works perfect....
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
721083
Well I ordered new one & tried without charging it but still it was working, & I charged after that & was working perfect.If you tried for 18 hrs, than check your charger. May something wrong with it.
185016
It's probably a defect in the battery. If it's still under warranty, you need to send back. If you purchased through amazon, they should replace it without issue. The battery should last for more than a full day with normal usage.
1049666
Return it, I had the same problem with this tablet....turned it on once, set it up, let the battery run down, charged it overnight and then when I went to turn it back on it wouldn't turn on. I did notice that the little light that indicates charging next to the screen would turn green when I turned it on and if I were to turn it off it would turn red. This indicated to me that it was charging but something was wrong with the screen or a connection somewhere. I know it's frustrating but I would just return it and get a refund and purchase a different one! Good luck!!
1180414
Are you sure it's not charging, or is there just no battery icon? Mine laptop lost the battery icon until I charged and used the battery 3 times, then the battery icon appeared. If it really isn't charging, I would send it back.
2276030
I had seen similar postings but have had no issues. I replaced the battery in my daughter's Zen and she uses it frequently and has had no issues.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
1489558
Hi, I think there´s something wrong whith your battery Or maybe the source from where you charge, the product manual says: [Note: Some low-power USB ports may not be able to provide enough charge power.]. I got mine for christmas too and battery works great, It gave me about 10 or more hours whith music/photo and video playback, Exelent Player!
831563
When I first got mine, I charged it for a least 24 hours. The On/Off switch should function easy to turn the device on/off. I am not sure WHAT is the problem with yours. It very well may be a defected device......?Sorry, Wish you luck...!
674595
Plug it in an leave it charging until fully charged! As in over night. Most of these micro devices have a control chip that needs to be fully charged to wake up the unit. That should solve the problem. If that that doesn't work, return it, but I bet it will. This unit may NOT work when plugged in. The safety feature is to avoid a 110 shock. Rest easy. Once it's charged and operative it's got hours of fun in each charge!
2072669
mine won't even turn on. I don't know if the indicator light is just weak or what but right now its doa. and what do you do when the battery runs out?
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
1899755
Hey Mike, I just received mine a few days ago. I did charge it overnight, and when I woke up the next morning (and after 10 hours) the green light had gone off. Not sure why yours didn't.