I just got mine today in the mail and the leg sensor WILL NOT SYNC AT ALL!! I used 10 different batteries, and stood there for 30 minutes pressing the
853224
Bummer :( I hope you return it and get another one, for I really believe this workout game helped me with my strength training and helped me get through some of the tough obstacles that I just competed in at Warrior Dash and I am only working out at the easy level.
853225
Hi Kim, I had problems with the leg sensor only one time and it was so frustrating. I came to the conclusion that this one frustrating time was due to actual skin contact, rather than a thin layer of yoga pant that I usually wear during other workouts with no difficulty. Unfortunately that means no short shorts for me or you if this fixes the problem. Lol hope this helps.
853226
The Sensor was broken in my so I got a Full Refund after having to ship the second one back
931472
i sent mine back..... battery is a piece of junk..... they can fix that..... but don't seem to want to.....
944722
I had a very hard time. I held the sync buttons down for a while and it worked once then never would sync again. If you want your money back , contact customer service (Amazon) immediately
505547
Send it back!! My son had the same trouble... After reading the instructions, my husband and I both tried to sync the copter to the controller multiple times without success. I ordered a different brand and sent this one back
293614
I just tried mine, and it worked fine. Be sure that the button end of each battery is against the flat contact, not the spring contact, and that they are in securely. Spin them in their slot. That fixes a lot of problems. I spent 30 minutes yesterday, trying to fix a toy we had found. I put new batteries in, to no avail. I took the entire electronics apart, even soldering on jumpers to bypass the circuit board. Nothing. Finally, I put a meter on the output of the battery box. No output!. I spun the batteries in their seats, and Voila! Also, the button end of the battery holder goes in first. Be sure the button contact on the battery holder springs back when you push it in. That's really all that can go wrong with it. Good luck!
981869
I've got the same problem. It gets as far as flashing lb/kg and that's it. Nothing responds after that and I don't get any numbers to move up or down with. The printed directions are not helpful at all because it doesn't respond after the flashing lb/kg. Am probably going to ship it back. Has anyone had one arrive with an almost dead battery? Maybe that's the issue.
2155907
I have the same problem as you!I've changed batteries and still behaves in the same way.I bought mine at Home Depot, but If a had read the reviews before buying I would not have acquired it
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
2222011
Nothing. Mine doesnt sync either. The price paid might aswell buy the actual controller instead of a 3rd party company product.
2269558
I know this post is super old, but I am sending mines back tomorrow. I heard something rambling around when I got ready to use it for the first time. I didn't think anything of it. Although, it was a little hard to connect. THAT SHOULD'VE TOLD ME SOMETHING WAS WRONG RIGHT THERE. Then, recently, I picked it up and it fell apart. I found all the pieces, and put it back together. I was still having trouble connecting. Then, it dawned on me that the spring was missing upon arrival. I thought I could live with the faulty transmitter...but I can't. Hopefully, they send me a better one.
1088070
I just got mines a few days ago... bought new batteries and it's not working for me either.
1866985
Aim directly at the sensor & make sure the connections are fully plugged in. You could also contact customer service- Worst case scenario, return it & get another one.
2080811
All I need to do to get mine to work is to hold down the buttons and it shows the numbers in black. I haven't had a problem with the sensor at all.
2204340
I think there is a way to sync it...You may want to read the instructions...I had this problem the first time.
520837
Try removing the batteries, and leave them out for a couple of hours before putting them back in. It is possible there is a static buildup on the sensor. I had a similar problem with a desktop scanner, and performing a power cycle solved the problem. Other than that contact VuPoint tech support.
99242
It sounds like it needs to be recalibrated. Take the batteries out, then reinsert them. Put it down in the flat hard spot where you want to keep it, moving it around will cause this. If you have a small level, you could check that. Then step on it several times, waiting a few seconds in between. i have done this 4-5 times when I get different readings, but then it settles. If this does not work, check your instructions again, if you follow all the instructions and it does not work, I would contact the company. Good Luck!
1608974
that is exactly what I did as I have different sensors just stop, was not batteries. just check that the sensor works with that watch.