My key came snapped together with no screw. I can't open it even after inserting a small standard screwdriver into the indentation. How do you open
824337
Mine came with a teeny tiny screwdriver packaged with the screw. Popped right open. unfortunately, I didn't realize the metal part is imbedded in the plastic. I already had the metal part and had to melt it out of the plastic in order to install my key components.
824338
The plastic part of the key divides into two parts, taking your fingernail in between should prop it loose
824339
There's a tiny star screw right under the L on the metal part of the key. I hope that helps.
824340
Unfortunately I have no idea since my key came apart after opening the small screw at the base of the key case
239526
remove the key from the fon. then on the sides you will see two small notches use a small screwdriver to pry the two pieces apart, work it all the way around once you have that back apart a little bit
656134
I am having the same problem so I will be taking. off the door handle so I can take a hammer to it to get the key out. I think the key inside jammed the lock set
2281599
One key came with my order and should have come with yours. Perhaps you should contact the company and ask them to send you one. It is difficult to open without a key.
497953
I had a key get damaged. I emailed customer service who promptly send me a new one. Taking the old one off and putting the new one on is a little tricky but if you have small tools and some patience it can be done. The key is held on by a metal pin that you can pop out and replace by prying up on the broken key.
703927
You have to get a replacement from Stack-on. If you still have the paperwork that came with the safe it included an order form for new keys. In absence of that, you will have to contact Stack-On.
1380397
I had that problem only 1 time, but I blamed it on the freezing temps that maybe the lock was frozen. Make sure you try to push the key in and down slightly and try to turn it. I found one time that the cable wasnt fully locked in the place and it wouldnt let me remove key unless I wiggled it around a little bit.
908849
Try getting a smaller Phillips screwdriver to get it open, which you can find at any hardware store
263018
You just have to stick a knife in it somewhere near the keychain. Take the key clip out completely. it will come apart.
2238671
What did you do that it broke? I have mine on my keychain & usually gets smacked around a lot. Do you have a receipt for it? Bring it back to the store (or send it back it should not break) If that's no a possibility you may need to weld it together
416239
There is a key in the box it is black plastic with 2 tabs on it put it into the holes on the back of the unit and turn till it opens. You may need to pry it with your fingernail.
912077
I think you mean you closed the plastic cover that covers the keypad and can't get it open? Same happened to me; the little tab at the top even broke off. I used a large screwdriver between the cover and the wall, up near the top where the tab is/was, and pried it away from the wall. The cover just pops off, and I've left it off. Now that the construction on our house is done and the workers don't need to get in so often, I've changed the code and am considering putting the cover back on. (It simply snaps on.) But that means that whenever someone has to use the code, they'll have to pry the cover off again, perhaps with a car key. A bit of a design fault, I think.
618268
There is one screw on the right side probably under the p key. Other than that there is a stick residue that should hold it in place. Mine doesn't so you shouldn't worry.
947594
I think I just used a screwdriver. I assembled it myself and I am not handy at all.
2064108
A simple screwdriver is all that's needed. It went together in 2 minutes. You are only assembling the base for the key board to sit on. With a couple bolts (provided) on the 2 side & one top piece, it goes together very quickly and easily.
908848
Now that you mention it, it was in there pretty tight. I did use the correct type of screwdriver to eventually open. Im looking at the screw that was rremoved and its stripped. I guess I will tread lightly next time the screw needs to be undone. This sounds like its a defect overall in the product workmanship. Good luck.
20963
Haha. It can be a little tough... Remove the outter rubber cover.. Take a butter knife or screw driver and youll see two random spaces while looking at the sides.... Put the screw drive in and twist at it begin to come aprt about halfway.. You have to be a little more creative and use a similar technique getting the second half opened. Best of luck