So, I just used the Picnic Time chair for the first time and it broke. $60 wasted. Have any of you had an issue with your Rhino Chair?
852583
The Rhino Chair has been great. It is very well built and extremely sturdy. I have had it for about 5 months and no complaints.
852584
I believe you are confusing Picnic Time with Rhino Rack's Camp Chair. The Rhino Rack chair is rock solid, so are the other chairs they make. There is also a vast difference in the price you quote and the Rhino Rack chair. While $60 for a fold up chair seems a lot, especially if it fails immediately, you shouldn't confuse the two companies. I don't think I could damage my chair even if I were to try!
852585
Nope! Great chair. Use it for our monthly Boy Scout camping trips. You know, us leaders work so hard!
852586
Pretty durable chair, not sure how it broke, they can be hard to open if you are not used to this type of chair
852587
Have been using my Rhino for a couple of months now and I'm very pleased with it. The well constructed frame work has been able to support my 230 frame, but the best feature of the chair is the adjustable back support system. To me that is what sold me this chair and it is very comfortable.
55519
I've only had these chairs since the summer, but so far they are holding up extremely well. The rattan is definitely more flimsy than other, much more expensive chairs I've seen, but so far holding up well. You would need to contact the manufacturer or retailer for the warranty on them. I'm not sure what it is.
1200153
Sorry to hear you're having trouble. My chair seems to work fine. Wish I had a suggestion for you.
1494513
That is a difficult question to answer, as I have not had a problem with mine. I also purchased the protection plan, as it was only like $10 and office chairs are notorious for either lasting forever or breaking after a few months. I wish I had more info for you. Perhaps try the manufacturer and see what they can do, as I am pretty sure it has at least a 90-day warranty, if not a year. Good luck!
1936211
I had a problem with the straps and emailed Keekaroo directly (http://www.keekaroo.com/). The chair was new so they sent me straps free of charge right away. I would think if your chair isn't under warranty (which is 5 years) you could buy the straps from them.
417561
Amazon is NOT an authorized reseller of Aeron Chairs according to their list of resellers. If you buy through them, even though the new chairs come with that 12 year warranty, I would advise going over it very carefully so see if it would actually be honored if something went wrong with the chair. You wouldn't want it invalidated because you did not buy the chair from an authorized reseller. If it were me, I would just buy it from an authorized reseller and save myself the aggravation of having to be concerned about it.
2009009
Hi Rick...I bought the same chair and had the exact same thing happen while assembling it (the last step was to insert the back into the base). One side clicked into place, the other side slipped in...but no click. I examined it, wiggled it, eventually operated it from front to back and it seemed to be solidly connected...no wiggles, no wobbles. So I accepted it as fully assembled. I've been using it without any problems for about a month now...and I love it. So does my dog...he can't wait for me to get into it. The reclining mechanism is still a little stiff, but I think it will get a bit smoother in time. I think you are probably good to go, particularly if there is no wobble or looseness in the back. That second insert was just very smooth...I hope. Don
2272692
My lid broke as well and I haven't even had it a year yet! I contacted the company and they said they would replace it if I had the receipt. They said I would have to mail the non-working lid to them along with a money order for $9.95 and the receipt. I think it's pretty crappy that I have to pay to ship the lid back to them and pay for them to ship a new lid to me. I have emailed the company my thoughts on having to pay for shipping both ways so we'll see what they say. It sounds like lousy customer service to me.
263039
If you get it let me know! I bought a different chair 6 months ago that had plastic armrests bearing most of the weight. I weigh 240 lbs and it broke at one of the bolt holes a week ago. I'm making it work with gorilla tape and some creativity, but I'm looking for a replacement in the mean time.
837887
The chair is great but don't buy it from Amazonor cavalier.I had my chairfor s month and it stop working hang hasnot tried to help me resolveanything for me. If you pay your money then they don't careif you are happy or not because they have your money then . They advise me that i needed a fuse but could not tell me who can help me in my area. Do not buy large items from amazon or cavaliet if that is who you are going to get the chair ftom!I
2060267
I placed my order October 9, 2013, and still no chairs. At one point, they offered to cancel my order because it was taking so long... But I don't want to cancel my order, I want the chairs! Still no chairs as of 1/20/14. This may be my first bad experience with Amazon.
1644557
The joints broke on my chair too.. They are made out of plastic so we just tossed them :(
366397
This happened to me too after only about 7 uses. The handle clamps seized and wouldn't tighten anymore. It was after 46 days so Miles Kimball refused to refund or replace. They didn't deny the problem though. Pretty cheesy. Into the landfill.
1119940
I don't recommend the chair. I bought two of them and I regret it. They are cheaply made and the cushions aren't designed to stay. The edges are somewhat sharp.
1962806
Actually we had a problem with one of the rungs breaking at a stress area. Unfortunately when we asked the manufacturer whether or not we could have a replacement board, the only thing they would do was replace the whole chair! After taking a while to put the thing together we decided no way would we take it apart again. So what we did was remove 2 of the slats. One that was broken and one that is in an area that does not get a whole lot of weight put on it, like the rung just below the top. We wood glued the broken one than put it where the non-broken rung was removed then put that where the broken one was. And so far, no problems! Hope this helps!
1890753
I like the chair. My husband is 6'4 and weighs 250. It sinks a little closer to the ground but holds him. The cushions will fade in one year's time. The overhead umbrella is useless. Still I like it a lot. Got cushions I think will work with it for this year. Have to buy the small ones for outdoor chairs and they are not sewn together but should work. Haven't finished experimenting with it yet.
1654558
I purchased a similar chair made by MAC Sports. The plastic elbow joint broke. My son is way under the weight limit and uses it to sit and play video games in his room so it was not used in horseplay. I contacted the company and they sent out a brand new chair. I suggest contacting the company who makes the chair in question. You may need to take pics of the broken parts and send them in but you would be surprised how great some companies are. Good Luck!