how do i get the case 2 come apart??? i just received & the case is put together!11
854738
It is a pain! You have to wedge something in between the back and front as you get the tabs pulled apart or they just snap back shut. Really not fun to get off.
854739
stretch the outer case off then just separate the inner case, they wont break dont be afraid
854740
It was extremely difficult...had to have one of my kids work on it. I don't recommend it!
551746
I own this case & I love it. I really don't know how u can repair that. Mine is in top shape
826457
You have to take off the rubber outer layer, then unsnap the plastic in side. Be care full when unsnapping, then put your phone in, back side first, then snap on the front side. This CASE is 2 in 1.After you get the plastic inner CASE snapped together then you put the outer rubber CASE on. I love this CASE!!!!
1315450
Hi, I didn't get one when I ordered mine. Not to say that they haven't bundled this together since. I have had my case for about a month.
1718681
You would need to replace the case. This is a great case, I am totally impressed with it.
1077874
wow -it's hard. just broke a fingernail. Put in the charger to help with leverage, then insert a fingernail at the midpoint of the side, and gently wiggle and pry case away from phone. good luck ! I think I'll go back to my soft case.
1554108
It's your case, why not. I would try and reinstall the case first. If that doesn't work, do it but remember it's not reversible , what you are doing.
174351
Yes the case comes off. First you have to take the rubber border off. This is a little hard to do when it's new because it fits so tightly which is good. Then there are three clips one on top and one on each side that kinda peel apart then the back and front of the case should seperate apart. Viola.
650130
Grip the sides of the case tight in one hand, and the sides on the other hand. Then pull hard. Sliding it out using a downwards and out motion on the screen works too.
1611707
The front sits tightly inside the back piece which has a slightly rubbery feel to it on the sides. If you start at one of the corners you should be able to hold the front of the case still with your left thumb (if you are right handed) and with the thumb on your right hand pull back on the corner and it should come apart. It took me a few tries when I got it. I love the case so give it a try.
1259242
Claire I have a answer, on the right side there are two little wholes you put your left thumb nail in the bottom and right thumb nail on the top or do it the opposite I doesn't mater then put then the top should pull off put both sides of the case and your done
1320413
sure, 2 screws on either side must be removed, then try sliding the top of the case
1308331
OH i know that feeling. Its as simple as pulling it apart, BUT its going to feel as if its going to break. Its a bad feeling. Just take your time and separate the front and back of the case.I haven't took the case off of my iPod since Ive placed it on for the 2nd time. I hope this helps a little.
2052686
There is an option in settings where you have to activate it so that it locks with the case. I'm not sure which part in settings it is, I'm sorry :/ (might be in general where the auto lock option is)
1499017
I had the same problem, but I figured it out. You have to actually break a sort of seal that is left on the case. Stick your nail (or a prying tool) under the indent and pull up gradually with more force until the stand actually comes out. You should hear a sort of pop that sounds like it is broke, but it will be perfectly fine for future use.
1771078
hi there its easy ok..1st when you open your case holder peel off the paper side and itll be a sticky super hold on there take your tablet and make should you have it the way you want it placed inside the case holder press down wait 15 min and boom its going 2 hold your tablet perfect!! n joy its great..
417109
there are small "clips" along the edge. Carefully push or snap it loose and then slide the cover..It can be a little tough. Sometimes I use a flat plastic like tool to get in under the case...hope this helps..sorry I don't have a good clear answer