The drive works fine but it doesn't have a bezel and it easily falls out. Do you sell bezels?
861981
The drive does not have a bezel. The latching mechanism in yuour laptop determines how easily it may be removed. Make certain the latches are locked. My drive detached once, after a 30-inch drop to the floor but it and laptop survuved intact.
919649
It's not so hard to remove the drive as Dante suggests. However, inerting the blade or screwdriver here and there will mark the case enough to prevent returns. Once inside the base, it can be removed and that allows you to crack the main case. Not much chance of getting it back unmarked though. Then you get the drive out. it is encased in a tin box. The rubber "feet" are actually screws. Remove them and you can probably get the drive out with the tinwork intact. Dunno. I had gone too far at that stage. Anyway, the drive is now running as an SATA drive in my mac, and since the box is USB 2, who cares if it does not work any more? Overall, the drive is probably less bought at a discount store than one bought at trade price as a bare drive. The difference is the warranty. The markings on the drive say clearly it is an OEM drive and has to be returned to the OEMer. HTH
1085865
I have had a difficult time finding external hard drives that hold up. Most have moved to this very flimsy connector (other end from USB end). I've had a G-Drive fail, and replaced. More recently have moved to OWC solid state drives, which have the firewire AND usb connectors. Tried Thunderbolt, but unfortunately not enough manufacturers are adopting.. good luck!
1041673
you can remove the dvd drive and insert a cady that can be purchased on ebay. hope this helps
458970
THE T540P drive is NOT fixed, i just remove mine, but it turns out it's more slim than the one i got. so i am still trying to find one that fit the t540P
1464531
Send it back, it's defective. They shipped out a lot of defective ones... esp. around December for the holidays when they were on sale. I suspect while they were on sale & they were selling lots of them, they put inferior drives in them to increase their profit margin.
765838
My Acer did not have a pre-existing DVD Drive so I did not have a bevel. I only use this as a temporary drive. When I want to use it,I take out the blank that is in my DVD Driver slot, put this in, do what I need to do and then remove it and put the blank back in. I do this instead of using USB cables because it is neater. This is 'universal' but take that with a grain of salt. Good luck with it.
1096802
Mine did not come with screws. I used one screw that was available in my case. No issues so far with the drive.
1561910
Most laptops which are equipped with optical drives use the same unit, physically. They have different features, but the case is the same. Usually you have to pull the bezel off of your old drive, and sometimes unscrew a connector adapter or contact block from your old drive and install it on the new one. Its really simple, takes a couple of minutes. You need to make sure you are replacing a SATA drive in your laptop, most recent ones are.
1322936
call the company....they are very helpful or email them. I own two of their drives and have been very happy
1423604
Hello Mr. Fong,If you have a Crucial branch office in Singapore, then they will honer the warranty for this drive. If not, then you will have to deal with the nearest Crucial office to you, or ship it back to us and we will fix it or replace it, and ship it back to you. But you will have to pay for the two-way shipping. Thank you.Regards,RRI06/04/2014+++++++++
2017074
Sata Cable No, mounting bracket yes, I would buy Intel or Samsung tho, this drive failed on me
1128924
That raises the question: What is the "proper packaging" for this drive? And the corollary question: How do you know it when you see it? What I do know is that mine has worked without a qualm since I bought it.
1404905
This is just a case. The front bezel only comes with usb, sound, and i believe SATA ports. If you get this and build a computer, you can either get a motherboard that comes with an hdmi connector, get a motherboard with a dvi port and an hdmi adapter, or you can get an expansion card, or a discrete graphics card that comes with one.
1418008
No. This divice is extenal video drive which is driver for extra monitor, help multi tesk
1477114
I would compare this drive to the current one you own. If the size or type of connector is different then that it's where your problem lies
399830
I am having the same trouble. Not to the extent of your problem. Have you tried WD40? I'm seriously thinking of getting one of the other locking bezels. I should've got the pop n lock or whatever it is. Good luck!