My first bottle of liquid was thick amost like syrup. My second bottle is almost like water. Why would hte consistency be so different??
824444
Hi Sheri. Thank you for your question. Since this is a natural product, taste, color and consisteny may vary with each batch we produce. The thickness changes depending on the molecular weight of the chondroitin used in each batch. Each batch of chondroitin we use is tested and confirmed to be USP grade, however due to a cartilage shortage, sometimes it comes from beef and sometimes from pork. This has caused variation in batch thicknesses, but it does not affect the quality. I hope this answers your question. Feel free to contact us directly with any other questions you may have. John TerraMax Pro
824445
That's a good question, I also bought 1 bottle and then reordered a 2nd bottle, but both of the bottles seemed to be the same consistently. My dogs seem to really like it, but after hearing that you had problems with them being so different. I would be reluctant to reorder it again. I think the price point is rather high also. One bottle lasted me a month, and at 37.00 I think it was for the first bottle then a price slash if you give a review. No other discounts have been offered since.
824446
Contact the company. They are very helpful. I am very pleased with the product.
824447
Hi Sheri. Thank you for your question.Since this is a natural product, taste, color and consisteny may vary with each batch we produce. The thickness changes depending on the molecular weight of the chondroitin used in each batch. Each batch of chondroitin we use is tested and confirmed to be USP grade, however due to a cartilage shortage, sometimes it comes from beef and sometimes from pork. This has caused variation in batch thicknesses, but it does not affect the quality.I hope this answers your question. Feel free to contact us directly with any other questions you may have.JohnTerraMax Pro Hi Sheri. Thank you for your question.Since this is a natural product, taste, color and consisteny may vary with each batch we produce. The thickness changes depending on the molecular weight of the chondroitin used in each batch. Each batch of chondroitin we use is tested and confirmed to be USP grade, however due to a cartilage shortage, sometimes it comes from beef and sometimes from pork. This has caused variation in batch thicknesses, but it does not affect the quality.I hope this answers your question. Feel free to contact us directly with any other questions... » Read More Hi Sheri. Thank you for your question.Since this is a natural product, taste, color and consisteny may vary with each batch we produce. The thickness changes depending on the molecular weight of the chondroitin used in each batch. Each batch of chondroitin we use is tested and confirmed to be USP grade, however due to a cartilage shortage, sometimes it comes from beef and sometimes from pork. This has caused variation in batch thicknesses, but it does not affect the quality.I hope this answers your question. Feel free to contact us directly with any other questions you may have.JohnTerraMax Pro « Show Less
824448
Also I forgot to mention the consistency of both bottles I recieved were fairly thin.
927470
I had the same problem on a bottle I ordered back in May 2014. They didn't have the right coating and tasted so bitter/sour that I choked on one. I still have the bottle because it was too late to return them but I might try calling the manufacturer for a replacement. I just stopped taking them.
2075156
Mine are the same. I'm throwing them out. I wouldn't take anything that doesn't look right and this last bottle definitely doesn't look right.
2022201
With any of the brands of authentic Yacon syrup that I have tried, I find it is necessary to shake it vigorously before every use. I also flip it upside down after every other use to keep the solids thoroughly mixed. If you don't do that from day one, what you describe happens. When that has happened to me, I put a little hot water into the bottle and shake it until it is the consistency that allows it to pour. Most brands do not say "refrigerate after opening" though I think this brand may say that. I do not refrigerate mine because it does make it much harder to shake and remove from the bottle. With any of the brands of authentic Yacon syrup that I have tried, I find it is necessary to shake it vigorously before every use. I also flip it upside down after every other use to keep the solids thoroughly mixed. If you don't do that from day one, what you describe happens. When that has happened to me, I put a little hot water into the bottle and shake it until it is the consistency that allows it to pour. Most brands do not say "refrigerate after opening" though I think this brand may say that. I do not refrigerate mine because it does make it much harder to shake and remove... » Read More With any of the brands of authentic Yacon syrup that I have tried, I find it is necessary to shake it vigorously before every use. I also flip it upside down after every other use to keep the solids thoroughly mixed. If you don't do that from day one, what you describe happens. When that has happened to me, I put a little hot water into the bottle and shake it until it is the consistency that allows it to pour. Most brands do not say "refrigerate after opening" though I think this brand may say that. I do not refrigerate mine because it does make it much harder to shake and remove from the bottle. « Show Less
2272589
My first two bottles were beige and very thick, honey like, ordered 2012. The last two (early 2013) were watery blue/green. Hope my next ones are thick and beige.
1635901
The one on mine had medium and slow flow. The small bottles had slow and the big ones had medium.
812038
No difference I just like the liquid better.I think the liquid is a little sweeter but not sure of that.
792639
It is liquid, but more like a thick honey like consistency. Hope that helps !
814450
Shake the bottle well-you can add a drop or two of water to the contents if it is too thick. Use a make-up sponge to apply it, then smooth it out with your fingertips.
1178725
It is on the thick side. I had to keep pumping it on one of the bottles. You don't need much and definitely goes a long way. Just like other pumps that one might be defective so reach out and ask create cosmetics and let them know.
243221
The consistency of the product is very thick, like a thick maple syrup; not quite as thick as honey, but close. Taste is very subjective. There is no outer seal on the cap, but there should have been a safety seal under the cap, so there should be no leakage unless the seal was somehow compromised. Not sure who you purchased it from, but since this is a liquid, Amazon would require any Fulfilled by Amazon merchants to have this in a sealed poly bag for this very reason. In any event, if it was leaking, we would suggest contacting the seller for a full refund, and would not risk consuming the product.
310439
I have never had this problem just keep in the covered tightly in the kitchen cupboard and shake it every time I use it,make sure you check the dates on the bottle for freshness.i would send it back and try a different seller.you never know how they store there product.
240949
Mine wasn't thick but not watered down. Make sure it is orange in color. The scent was a bit nutty. Make sure to refrigerate after opening.
425641
I haven't run into any viscosity issues, and my fridge holds about 38*f. The bottle design is pretty awful though. Unless it's freezing, it may just be that you're having a tough time with the bottle's form factor.
2009871
What exactly do you mean ? the consistency is like water very liquidy. You use it on damp hair and when my hair drys omg it feels so soft.
741720
first bottle I received was great, the second the liquid was grainy...so I don't know...haven't purchased the product since.
400535
I was like whaaaaaat issssss this???? I tried to squeeze all the liquid but it still had a weird consistency. I thought it was just a random messed up tube. Looks like i was not the only one.