Does the retailer AND Amazon Fulfillment ship this item in a cold pack?
854892
I know the retailer ships the product to our company in a cold pack and I ship it to Amazon in a cold pack. I am not sure if Amazon also ships it in a cold pack. I have emailed them and asked them. I am awaiting their response and will let you know what they say.
804966
I am not real sure about that, when they arrived at my house, they had an ice pack in the package, but it was already melted for the most part. I guess it depends on how long it will take to get there.
1971243
The item can withstand mild temperatures for a few days, when it is sealed. We only ship these out on Mondays and Tuesdays so that the items do not sit over the weekend. We only ship them USPS Priority or UPS Ground. Especially during this time of year, we can safely transport this product by mail and UPS. During the summer, we use ice packs (with insulation) if the package will arrive in 2 days (either if it is sent by UPS 2nd Day Air or close enough to Chicago). If it will not arrive in 2 days, we do not ship it.
1880727
It depends on the way Amazon decides to pack it. Sometimes they squeeze it into a little box and sometimes into a long wide box. There's no telling how it'll come, the product is amazing however!!
1440095
Some merchants sent it with ice pack and some don't due to extra shipping cost
1977723
No AMAZON does not. If you look at different places online, some of them do ship them with ICE packs. You should choose overnight shipping!!! :)
111628
Hello, Yes, that item is stored in refrigeration and is shipped in a thermal envelope with a cold pack.
1225332
No, mine was shipped to me in box with other items and not cold. Which makes it useless...
1169108
I suggest you ask The company shipping it. I am a user of the product, not the retailer. It should ship in dry ice just so you know
1893045
No...no ice pack so I called n they gave me the answer that it is refrigerated until shipped...but I live in the desert ...Also sat in my outside mailbox for a day....bottom line its better if u buy at store...
237921
This item is not cold shipped. As the item always is kept in climate controlled facilities with us and the shipping carriers. In the amount of time it takes to deliver, it will not affect the product.
88220
Hello,Thank you for your interest in DrVita. We do not ship using cold packs. Let me know if you need anything else, and have a great day.-Kaylan with customer service
1998997
Yes, they are. Amazon does all of our fulfillment so they actually handle shipping the product to customers. Most of the products sold on Amazon.com today are fulfilled by Amazon. All products sold as "Amazon Prime" are fulfilled by Amazon directly. Amazon.com does their own research and they have apparently decided that impact to the potency is negligible when shipped without an ice pack. So, to our knowledge, they do not ship any of our temperature sensitive products with ice packs. I have to admit that there is merit to their method, the research indicates that when a product is new the impact of room temperature is very small (appx .1% per day), so for a new product, you lose about 1% every ten days. Your concern is something that we have been equally concerned about and that is why we reviewed some studies. There have been several studies measuring effectiveness (potency) at different temperatures. We do not know of a specific study for this product, so I will quote a more generic study. At room temperature (74*), you can expect to lose about 1% of the potency for every week at room temperature. Short time frames are alright, you just don't want to store it at room temperature for extended periods of time. I have quoted you the study of leaving the product at room temperature for 1 year, and averaged the 1% across that time period, but the last few months as the product ages are the most impactful. You should feel confident that brief shipping times should only impact the potency by a small amount, and this product is high potency. We still prefer using Amazon to ship product because they turn product over so quickly that it does not sit on store shelves and age. Aging also negatively impacts the potency. We typically turn all of our inventory of this product in 30-60 days so the product is new and potency is high. We are confident that the product will still perform well for our customers even though it is shipped without an ice pack and for that very brief time is not refrigerated.
1355401
Hello, We apologize for any inconvenience but we don't currently offer cold pack service. We are able to assure you that the shipping time is not long enough to have a significant impact on the quality of the products. We test our products throughout their shelf life to ensure that they meet the label claims. We ship our products to Arizona to be tested for potency and purity by independent third party labs and the potency is still meeting label claims despite shipment in high temperatures. Since these samples are not refrigerated during shipment, our testing tells us that our supplements withstand heat during shipment without damage to potency. Air is the enemy of potency of products, not heat from sitting in a delivery truck. We ship supplements all over the world to hotter destinations than Florida without concern, as do our competitors. Supplements are shipped via ground in trucks without temperature controls nationwide to local health food stores as well. We hope this information is helpful! If there is anything else we can assist you with, please let us know. Thank you! -Anna H.
1188544
this particular company did not ship in ice pack. however it was 2 day shipping and so is fine in cold weather. Summer......one needs to find a supplier who uses the ice pack.
130154
Order from Vitacost.com. They ship with a cold pack. Watch your mail for when it arrives so it doesn't sit there.
1933719
Yes, it does, and Amazon does not refrigerate any products from their warehouse, so anything that is Prime is not properly refrigerated before it is shipped.