How do you fix a paper jam?
857467
I have no idea. tell me if you find out so I will be armed with the knowledge in case it happens.
1745467
To avoid jamming, it is best to wipe the rollers with a clean cloth and empty the bin regularly to avoid shreds of paper causing jams. It is also best to lay all papers flat in the auto-feed chamber when shredding.Lynn,Acco Brands
1384982
I had a similar problem, and discovered a tiny piece of paper blocking the paper entry slot. I was able to remove it by passing through the paper entry site a very thin piece of plastic sheeting back and forth through every area of the entry slot to push out, what I then discovered was the tiny piece of paper that was 'jamming' the 'roller from revolving and grabbing a sheet to print. It corrected the problem and my printing began again.
1974657
I'm getting a paper jam too -- fresh out the box.*Edit: Problem solved. I called HP and they had me reset the firmware. To reset the firmware unplug the machine. Hold down buttons # and 6. Replug in the machine while the buttons are still held down. A line should appear across the screen (for this model printer). And then it worked for me. Good luck all.
548612
There is a paper thickness adjuster when you open the back of the machine that might help this problem.
753752
yeah, sadly it happens to me to often, more than 50% of the time the paper won't load all the way into the printer, thus the printer recognize it as paper-jam, and it has been two months since i've bought it, so guess there is no returning this purchase, lexmark are great at software problem solving for windows7, but i doubt they will replace it since this is not a manufacturing error, but bad-design PERIOD
613558
My previous answer of yes was a mistake. I have experienced no paper jams as of yet
196576
I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so are some copiers - and there ARE work-arounds. So I'll take my chances with it, and post a review later... I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so... » Read More I just ordered one of these (for $87 from Geeks) - a refurb. I come from a copier repair background and would offer some suggestions concerning its jamming issues. As mentioned above - clean the feed roller with alcohol. Make sure you thourghly fan the paper before loading. If you still have jamming - turn the stack of paper over. Paper DOES have different "grain" front to back and one side will allow a better "grip" then the other. I wouldn't believe this if it weren't for my background. It sounds like this machine is more picky than many with it's feed system - but so are some copiers - and there ARE work-arounds. So I'll take my chances with it, and post a review later... « Show Less
1256968
never jams unless paper tray is overfilled. or using cheap recycled paper. With HP paper it never jams.
867146
I fail to see a question, but I have never had a paper jam. I have always used 28lb paper for the double sided printing.
555922
I am not an expert but I had a bad paper jam and I ended up almost taking the whole printer apart. I figured if I broke it and had to get a new one it would be cheaper than calling a computer tech over to fix it. Not sure if the help job aid will help - if you can access it it should give you instructions on how to get the paper out. Good luck.
203745
Greg, that sounds like the problem we had. Something may have fallen into your paper feeder. I unplugged ours and gently shook it back and forth. It dislodged what was in it. Now it works great! Good luck!
1042100
I have no trouble with paper jamming on my unit, but I can recommend that you should fill the printer tray up and not only put a few sheets in it at a time.
1747872
I used a glue stick, which worked okay. I did not feel like it was reliable though, so I usually put some tape on the edges as well. I would not use elmer's unless you have a way to spread it thinly, since it could make the paper wet and wrinkly.
541417
Franklin, I bought this printer a year ago and my problem is annoying paper jams, over and over and over..... which means I have to remove the back and extricate the paper. As far as your print head is concerned, I experienced that once. I turned off the power, unplugged the printer, removed both cartridges and waited about 20 minutes before powering it up again. The printer seemed to recognize that it was missing the cartridges and immediately rebooted to receive them. In the final analysis, I have regretted this purchase.... good luck. BILL
1952198
sorry you're having that problem. I'm not. first make sure you have the right staples. I had to buy them from Munix cause any other staples did not work and min jammed, too. Hope this helps. It's a wonderful stapler if you use it right and a very good price. otherwise Perhaps you need to send it back.
1634344
If you haven't figured this out by now, use your on screen manual that should have loaded to your computer program list when you loaded your printer. I've not had this problem, but did have one and after hours of researching on Google I brought up the manual and followed the directions - viola, problem solved. I did have a paper jam once and couldn't see it until I opened the back of the printer. Also, always remember to push the flashing button when you've completed any task - it let's the printer know to proceed. (Richard's wife, deb)