My watch suddenly stopped working and it's new. What could be the reason? And how do I fix it.
845111
I suppose it could be the battery but I'm not sure as this has not happened with the watch for us. So sorry!
1936890
Hi dear seller. This watch doesn't show anything. Only o'clock in the screen. I used to normal only 2 weeks then it stopped
672009
I believe there is a CR2032 battery in the unit that keeps time. Try replacing that.
625952
Every once in a while the watch loses its sync with the phone and requires a deconnect and reconnect. I would give it a good try, and if all else fails send it back to Amazon as not working.
1706397
I would return it and buy one that guarantees a charger. The charger is unique to the watch so it may be expensive to buy just a charger.
1539144
Bad battery most likely. Its likely a "coin" battery (watch battery). Its not replaceable by most people (isn't designed to be replaced at all) but a handy DIY-er may be able to open it up somehow. You likely got a faulty unit with an old battery because they are supposed to last a very long time. IF you bought it from amazon and it hasn't been 30 days, contact them for a replacement. Contact the seller otherwise.From their website: "Power: Non-replaceable 3V watch battery"
48716
I never got the watch to work. I sent it back for repairs and got it back in the same condition. Afterwards, the company stopped responding and I was left with a useless watch. I would recommend another brand.
4163
Mine stopped working and then randomly started working 30 minutes later. So I'd either wait and see if that works, or return it for a new one.
11428
I just called Suunto U.S customer service and kindly asked if they would send me a replacement set, they said yes. I am registered on their web site for the warranty on my watch, I do not know if that matters or not.
1658937
The only thing I can suggest is make sure you download the app that is needed to get full function of the watch. The watch I purchased was a gift.
1828352
Mine stopped working after a few months. Now I just have a chunky watch. Wish I had skipped this product.
1119428
Start with checking the battery to see if it needs replacing. Once the battery is replaced, press the mode button to get to time change, date, and announce features. If you can't figure it out you can take it to a watch repair store and I'm sure they'll help you. Last resort you have option to return it.
260961
You should take it back...or call the company and explain what happened...maybe they will send you a replacement or refund
733642
We never could get this watch working. I am hoping I didn't wait too long to return it.
1018466
Some people say that resetting the watch (by pressing 4 buttons at the same time for few seconds) may solve this kind of battery issue. You should try it first.
2020461
Also my watch has been working since I received it from the vendor.There is no way to turn off the watch unless you cut the battery connection, maybe your watch has a battery problem.
1148941
In no time the watch stop working so I did very little with it. I cannot really answer your question. I do not recommend this product,