Buying LCD TV on Amazon? My husband and I are worried about buying an LCD TV on Amazon since incase anything goes wrong with the item, then there is no direct support available. Also shipping back is a pain too. Has anyone had any issues with buying directly from amazon? and does amazon help with these kind of problems? Buying LCD TV on Amazon? My husband and I are worried about buying an LCD TV on Amazon since incase anything goes wrong with the item, then there is no direct support available. Also shipping back... » Read More Buying LCD TV on Amazon? My husband and I are worried about buying an LCD TV on Amazon since incase anything goes wrong with the item, then there is no direct support available. Also shipping back is a pain too. Has anyone had any issues with buying directly from amazon? and does amazon help with these kind of problems? « Show Less
847504
I purchased this tv from Amazon and everything went fine. As a matter of fact, I have purchased many things (50+) from Amazon and have not had one issue. I know you are looking for responses from people who have had issues, but don't let them scare you - they are highly reputable and from what I have heard their customer service and return policies are excellent. Do not hesitate to place your order, chances are you will not beat the price. With free shipping it is a steal. Plus they bring the tv right into your living room, take it out of the box, set it up, and make sure it works before they leave. I purchased this tv from Amazon and everything went fine. As a matter of fact, I have purchased many things (50+) from Amazon and have not had one issue. I know you are looking for responses from people who have had issues, but don't let them scare you - they are highly reputable and from what I have heard their customer service and return policies are excellent. Do not hesitate to place your order, chances are you will not beat the price. With free shipping it is a steal. Plus they bring the tv right into your living room, take it out of the box, set it up, and make sure it works before... » Read More I purchased this tv from Amazon and everything went fine. As a matter of fact, I have purchased many things (50+) from Amazon and have not had one issue. I know you are looking for responses from people who have had issues, but don't let them scare you - they are highly reputable and from what I have heard their customer service and return policies are excellent. Do not hesitate to place your order, chances are you will not beat the price. With free shipping it is a steal. Plus they bring the tv right into your living room, take it out of the box, set it up, and make sure it works before they leave. « Show Less
847505
Thanks..Appreciate your responses. We are very much in the favor of putting the order over amazon now.
847506
If you have not already, read the review I just posted on my experience with my XBR4 that failed after one week. Amazon was absolutely terrific in replacing the set at no cost and hassle to me.
2207512
Amazon website says that they have the TVs available if we buy them and they'll be delivered in 3-5 business(or so) days, is that true? Did they advertise that in the past and you had to wait months for the delivery?
374048
avoid having to deal with samsung if at all possible. I like there products but I feel like their support is not easy to deal with. Amazon has to honor everything that is sold through their website even if target was the actual company to sell and ship it.
105955
I received a Samsung LN32A450 LCD today. It was listed as being an "open box" in "mint" condition. When I lifted the TV out of the box it sounded like there was gravel inside of it; not a good sign to say the least. Sure enough, it was DOA. I called Samsung Support to be safe. Amazon Customer Service was great and arranged for a pickup (at their expense) though warehouse deals cannot be exchanged; I had to start shopping all over again. There's no telling if it was already broken in the warehouse or if CEVA, a new (to USA) shipping company is to blame. For me, it was not worth trying to save $20-$50. My next purchase will be *new*.
1686740
OK so I am thinking about buying this TV. I am most interested in picture quality and price, but of course there is more to buying a tv. So can anyone here tell me if they have buyers remorse, and if so, what do you wish you had done instead??
2119492
As other people have mentioned Samsung has new 1080p lcds coming out, so these models are not going to be made anymore which is probably why amazon does not have any. While the new tv's have some improvements, just like anything with tech toys, the price will be high for a while.
1915052
Yes one suggestion I would like to make to the rest of the buyers. Don't let amazon tell you to call up samsung and let them deal with it if you are still within the return/exchange period. They told me the same thing when I called. I just emailed them after the call, and voila, the next day I get the email of "we are sorry for your inconvenience, we have shipped your exchanged TV and will pick up your old TV while dropping this one off". Bottom line, if you are still within the exchange/return period, do it through amazon.
1700082
Thank you for responding... I feel the same way - really love this TV in theory - if only I could get a good set! Amazon has superb customer service.
72159
I paid for the television but the seller will not give me tracking information until he receives payment from Amazon. Amazon claims he was paid. So, I am caught in the middle. I don't know if this whole sale is real or not. I can't file any claim with Amazon until 3 days after the "scheduled" delivery time, which conveniently was posted as 2 week span by the seller. And, Amazon will not contact the seller or intervene on my behalf. So, buyer "beware"!!!
2039480
I agree that this TV is excessively priced, especially since this is an old model as pointed out by Shaq. I don't understand Amazon's strategy. If they are sitting on a bunch of old TVs in their inventory, why don't they price them with a true sales price ?? Like in the week before the Super Bowl for example ?? Just a suggestion... I know I would consider buying it then !!
1521507
I bought my TV from Amazon, but it was delivered by Electronics Expo. The delivery experience was poor because I never received a tracking number from them or notification that it was sent. I had to call and ask for the tracking number and then tracked on my own with the freight company. The freight company was good as they arrived on-time and driver was very nice. I checked out the TV before I signed the delivery form and everything worked out great. I posted a middle of the road review for Electronics Expo and they asked me to remove it, stating that it was freight company's fault not sending the tracking number.
72158
I purchased the same tv from this vendor yesterday too! I have asked for a tracking number but have not received it yet. I am also skeptical at this point. Hoping someone from Amazon monitors this site and can respond and check into this situation.
1816765
you can just go to square trade and buy it directly if you want, I think amazon also offers square trade as a stand alone if not offered with the TV
1032641
The TV is fine. Do NOT. I repeat: DO NOT buy this or anything else on Amazon.com with the Amazon store card. The fine print is misleading and hard to figure out. I bought this set thinking I could pay it off in 6 months with no interest. Now I'm paying a BANK and it'll end up costing my well over a thousand dollars. I'm disabled, and can't do it, so I guess I lose the TV after paying for it (so I THOUGHT). Amazon needs to make it very CLEAR in the ads that you are BORROWING FROM A BANK, not paying Amazon, not paying the seller! The Bank (Synchrony) is relentless, they charge outrageous interest, and if you're late with a payment they add a 25% penalty. Real nice. Amazon is a bad place to buy. The TV is fine. Do NOT. I repeat: DO NOT buy this or anything else on Amazon.com with the Amazon store card. The fine print is misleading and hard to figure out. I bought this set thinking I could pay it off in 6 months with no interest. Now I'm paying a BANK and it'll end up costing my well over a thousand dollars. I'm disabled, and can't do it, so I guess I lose the TV after paying for it (so I THOUGHT). Amazon needs to make it very CLEAR in the ads that you are BORROWING FROM A BANK, not paying Amazon, not paying the seller! The Bank (Synchrony) is relentless, they charge outrageous... » Read More The TV is fine. Do NOT. I repeat: DO NOT buy this or anything else on Amazon.com with the Amazon store card. The fine print is misleading and hard to figure out. I bought this set thinking I could pay it off in 6 months with no interest. Now I'm paying a BANK and it'll end up costing my well over a thousand dollars. I'm disabled, and can't do it, so I guess I lose the TV after paying for it (so I THOUGHT). Amazon needs to make it very CLEAR in the ads that you are BORROWING FROM A BANK, not paying Amazon, not paying the seller! The Bank (Synchrony) is relentless, they charge outrageous interest, and if you're late with a payment they add a 25% penalty. Real nice. Amazon is a bad place to buy. « Show Less
1377565
Yes, well known Amazon SCAM. They did this with other HDTV sets earlier. The basic idea is that they will match all of the major stores BF ads online. People prefer to stay home and order from Amazon for the same price instead of waiting for hours at Best Buy or Walmart. However what they don't tell you is that they have two of each to sell and the deals are gone in an instant. Now people are forced to buy it at FULL PRICE. Notice that the TV sets are NOT OUT OF STOCK. They are IN STOCK, however you can only buy it for the FULL PRICE. You have lost a customer for life, you dirty scamming bastrds!!!!
1220844
I purchased this tv from Amazon and everything went fine. As a matter of fact, I have purchased many things (50+) from Amazon and have not had one issue. I know you are looking for responses from people who have had issues, but don't let them scare you - they are highly reputable and from what I have heard their customer service and return policies are excellent. Do not hesitate to place your order, chances are you will not beat the price. With free shipping it is a steal. Plus they bring the tv right into your living room, take it out of the box, set it up, and make sure it works before they leave.
144382
I am seriously thinking about getting this tv through BB later today. I've looked around the web and the cheapest is here on Amazon for $1199.Getting it from BB after tax would save me $324 and that is significant enough to want to upgrade my 46" 8 year old LCD tv, even though my wife will give me grief. =^)