How do I update this unit? I've purchased it and cannot find the official website to download any updated software.
834591
I dont know if there are any updates but here is thier contact info.... DB Roth Attn: Customer Service 2 Bergen Turnpike Ridgefield Park, NJ 07660 Email Us: customerservice@dbroth.com Call Us Toll Free: 1-866-849-3043
834592
hi, were you able to update it? did you need that in a way to use it? (im asking as Im trying to define if I should or not get this unit...) thanks!
834593
I dont know if there are any updates but here is thier contact info.... DB RothAttn: Customer Service2 Bergen TurnpikeRidgefield Park, NJ 07660Email Us: customerservice@dbroth.comCall Us Toll Free: 1-866-849-3043
1911929
How do I find out more? Same problem as others. Hate to replace with new unit if fix available.Any input welcome.Thanks,D.J.Cole
763805
You just update it. On the home screen (?), you can just click update and restart or update and shut off.
1639291
I have never had this happen, have you updated the software? Unit must connect to the Internet and go into the settings screen to have the unit get any updates.
128215
I also bought this and there was no install software. I ran the IP address listed and nothing comes up. Please help!!
551831
This was my biggest beef. For such an expensive item and in todays world we should be able to get firmware updates. I am not aware of any way to update the firmware. I hope someone can prove me wrong. I do own it despite my concern.
504628
Just go to the web.site and looking for the update firmware. Your version is 1.0 it should show a newer version 1.1
2242795
Sorry, I cannot help here. I have the unit stored. Have yet to install the system due to unsettled future location.
684004
I am having trouble updating mine. I keep getting an error. I've tried a couple of ways, but nothing has worked.
468170
The company who sold this device should have included the drivers for said device. It will not allow me to update either. Amazon should contact the seller and have them make available at no charge the updating firmware.
2008743
Load the supplied software and "check for software updates". If there are any (they do not seem to happen very often. I have found one update in 8 months), they can be downloaded, then transferred to the GPS via the supplied GPS cable.
1756155
I'm having the same problem with downloading the firmware and I tried several times following the video step by step, but still no luck...any suggestions?
2060678
No longer any disc available from their website, though I have not tried contacting support (December 2014). Does anyone have a download link by chance?
1246480
I had success with mine using the USB method which I did about a month ago. I never got a prompt to update through the system.
1451773
Here's a couple of links to good download pages for it. The first one has the most up to date firmware for the unit but the second has more downloads.http://mindplacesupport.com/proteus-support/http://diseyes.lycaeum.org/support/index.php?/Knowledgebase/List/Index/11/proteus-light--sound-mind-machine
2147341
Try using the software that's on the CD that came with the device, I ran into the same problem when I downloaded the software from the website instead of using the CD first.
1786363
I got this same message upon setup. Never got to download anything. Sent it back. If it had these issues right out of the box it was faulty and not worth my time. Sorry.