Where can I purchase replacement parts? Their website is no help, same with their email response and phone number...
823287
anything I cannot find I simply go to Amazon.com and always end up securing what I need. I've never had to buy replacement parts because when appliance stop working I simply toss it and buy a new one.
1267669
no idea I would just go to web and ask for replacement parts for the bullet. Maybe there will be a website.
99493
Does anyone have the number they used to call for a replacement? We are having this problem as well.
2239068
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00FYWJRRQ Please let us know if you have any other questions. Thank you!
1640481
The only thing I would do is see if the manufacturer sells replacements. If not then check hardware and hobby lobby type stores. Sorry I don't have a direct answer but hope it helps.
1815913
There is a place called replacements.com. Or get on ebay. I just googled it recently.
1058018
I really don't know where to get replacement parts to be honest, I would just repurchase or send back the defective model kit for a new one
515979
Send it back to the company. I believe the website stated they would replace it.
2079735
I just went to the website and filled out a form online while talking to someone on the phone. If it's missing or broken from shipment, they SHOULD replace or send parts. I'm not so sure about parts that we're broken AFTER though by fault of person, child or family pet. I got my replacement parts in about a week from ordering said replacements.
462648
According to the papers all you have to do is contact support and they will send you a free replacement. Ill try to post a pic of it on Amazon here soon.
652009
Mine broke after first use and I was not able to find a replacement, not even on their website. Maybe if you call them?
2034693
haven't run into this problem (yet) Contact manufacturer and ask them---might they send a whole replacement part free? Can only ask.....
999838
Go to their website and scroll to the bottom of the page. there is a place about warranties and replacements. Click it. I assume you will find what you need there. I haven't had any issues with mine but that's where I would start.
1049689
I ran into the same problem.. they have a customer service line or website if I'm not mistaken.. they can help.
252889
You should contact Kettler directly. I've done this in the past for a couple of small parts that needed replacement. http://www.kettlerusa.com
608827
I'm uncertain about a replacement. It might be less expensive to replace the entire unit. Although, if you go to the company website they may offer one.
1617612
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00DRIBHGI Please let us know if you have any other questions. Thank you!