how to apply warranty to MoKo Ultra Slim Lightweight Smart-shell Stand Case for Google Nexus 10 inch Tablet? Mine was good at the beginning, then 1 lost 1 magnet. it thought it was damaged on shipping so i just let it be... then a corner cracked.. then the second magnet got loose... now i realize a lot of people has the same problem! the product page also says it has lifetime warranty. how can i apply for it? thanks how to apply warranty to MoKo Ultra Slim Lightweight Smart-shell Stand Case for Google Nexus 10 inch Tablet? Mine was good at the beginning, then 1 lost 1 magnet. it thought it was damaged on... » Read More how to apply warranty to MoKo Ultra Slim Lightweight Smart-shell Stand Case for Google Nexus 10 inch Tablet? Mine was good at the beginning, then 1 lost 1 magnet. it thought it was damaged on shipping so i just let it be... then a corner cracked.. then the second magnet got loose... now i realize a lot of people has the same problem! the product page also says it has lifetime warranty. how can i apply for it? thanks « Show Less
823794
I would contact them about it. This is a very common issue they've been having and were nice enough to send me a replacement for free. They stated they fixed the issue with better quality materials to prevent the plastic from cracking but I won't get to try it out since I sold off my Nexus 10. There are going more powerful, affordable, and better tablets coming soon anyway. The new Nexus 7 is just one of the many to come.
823795
I suggest that you contact the manufacturer directly, they are very good honoring warranties. Mine is working perfectly after months of use, no loose magnets
1804326
You can go to www.kocaso.com/usa and see FAQ and maybe find your answer? Or if the Tablet is still under Warranty(1) Year from Kocaso,Get a RMA .See Customer Service for that.
2247299
Dear friend I wish there was a good answer but to my surprise I bought this protection and when my tablet fail down and had a crack on the screen they turned down my claim without proper reason and told I have to contact the manufacturer while it says that they cover you from day one and mine had only 65 days. So just think. May be you will be another victim.
470318
Bumper case won't protect the glass on the back of the Nexus 4. If you crack that, it will void your warranty even if the phone is functioning fine otherwise. Definitely recommend a case that protects the back for this reason.
738063
I have the same problem, but I think I fixed it by bending the clear plastic outwards (ie away from the Nexus) without the phone in the case. I flexed it back and fourth about 5-6 times and now it doesn't seem to touch the back of my phone anymore to create that "liquid smudge" spot... Hope that helps!
1210685
Dear Customer, Below is the most update news on this slimline product: First Batch of shippment (on 8/20) has auto-wake function defect due to the magnet being too strong. Second Batch of shippment will arrive on 8/24 will solve this problem completely. Those who being shipped with defective one will get replacement with Free of charge on 8/24. Orders whose placed on or after 8/20 will be shipping out on 8/27 with fixed version. Thank you for your support. Customer Service Staff
2037659
I haven't had a problem with mine but I knew this was temporary until I could get the one case I really wanted. There is no warranty on the case as far as I know. Sorry you are having problems with yours.
100307
you can sign up for the warranty replacement in Zagg.com. It was really easy to set up for me in my opinion. You have to remember when you have purchased your zagg screen protector. Other than that, it is easy to set for it in zagg.com. Also, in your product's box, you can find the information about where to register for the warranty. That's where I found my information about it.Hopefully it helped!Sincerely,Youn Ki Lee
1794596
Please be aware that if you get an international product you will not be able to claim warranty in the USA and Samsung will not repair it for you! This happened to me. My Google Nexus 10 broke after 10 months and now Samsung would not repair it. I bought mine from BLUTEKUSA. Do not buy from this seller!!! Samsung claims that it is an international product from Latin America and would not repair it in the USA.
1584562
I sent my case by certified mailed back because of damage. I have never receive a replacement, refund or any correspondence even though I tried a number of time to contact the seller. I even contacted doTerra and was told they could not receive the damaged case because I did not have the seller information. So I finally gave up and purchased a case from T J Maxx . Sorry I am not able to give any good feed back.
720388
Unfortunately; They DONT offer any type of warrantee. My original case did the SAME thing. I though it was a fluke and purchased another one. So far. So good. My first one impacted in the camera / ear sea which is not protected and needless to say, I end up kicking out $70 to have my cell phone repaired and another $16 for the replacement case. Hope this helps.
237084
You know... I have not had this problem. I removed my screen protector from my "Note II" no problem when I had sold it. Have you tried contacting the company for support or checked their website for an FAQ? Maybe I'll try to remove the one from my "Nexus 5" just to make sure and just reapply the second one. I'll respond back if I do it this weekend, if it works no problem, you might have a defective one?
1034122
I saw the same lifetime warranty in the instructions that came with mine. I'd definitely try contacting them to see what they say.
955344
This is my second MoKo case (first one was for my Nexus 7). I have not had any trouble with the magnets as of yet. The only things that have shown wear are the corners and the elastic loop. Hope this helps.
1903209
Thanks, i wound up pulling the cover over the screws. Damaging it. Screws appeared 2 b sodered down. Wound up getting a Samsung s5. I will work on the nexus n my spare time. I hope the motherboard is not going bad.
1194158
Contact Luvvitt via their website (Amazon has no authority over their warranty). Email them and tell them you need a new case. You may be required to send in your old case so they can see you need a new one (like with most other product warranties), or you might get lucky and only have to take photos of your damaged case (and email them these photos along with a copy of your invoice). Either way, they are very responsive, even on the weekends.
596124
contact Amazon. They had me print a return label I had it to them the next day and my new tablet was already ordered. Then I registered my new tablet with my warranty. Super easy only took 6 days to get new tablet.