What is your experience dealing with Amazon Used Sellers who want you to email them first??
856884
There's a high risk they will want you to send them money via Western Union or MoneyGram to Lagos. Don't. Only pay via Amazon. Safest to only communicate via Amazon. Look into their product range, prices and history. Report the suspicious ones for Amazon to investigate - 'Community rules volation'.http://www.amazon.com/gp/help/reports/contact-us
106659
Great question. I cannot confirm it, but I just chatted with Amazon to see if they could and here was the response: "Asheesh:I have escalated this issue to the management team. I request you to wait for 7 days.We will correct this as soon as possible."If I get a response, I'll post it.
1119920
Hi Jeremy, Please contact us directly regarding your order: To contact a third-party seller, do one of the following: 1. Go to the product listing on Amazon.com and click the third-party seller's name. Click Contact the seller under Further Information. 2. Go to Your Orders, find your order in the list, and click Contact Seller .
947052
I got off the phone with Amazon customer support earlier today. They were more than happy to help me and even gave me a phone number for the company but I didn't want to talk to Brainy - frustrated that they lied and sent me a used item. Just got my refund straight from Amazon and went on my way. On "Your orders" page there is an option to leave a feedback, then select 1 star and a link will show up "Please contact Amazon Customer Service and allow them to resolve any issues before rating.". Click on the link and you will be able to enter your phone number for them to call you. Click on "Call now" and you will be connected to Amazon customer support.
1692551
Mine got delivered, Tuesday 2/8/11, But monday i sent an email to J&R; asking them what was going on and to contact Ups, But funny thing is they never replyed. I didnt care afterwards since i got the tv the next day. You should Give them a call and demand they do something about it or you will pick up a claim with amazon, Look up A to z Guarantee, in J&R; seller review. If they dont answer soon or your television does nothrough file a t claim on your orders and request a refund. A to z garuantee clearly states that if a seller fails to deliver your product on time or damaged you will get a refund by aamzon. Mine got delivered, Tuesday 2/8/11, But monday i sent an email to J&R; asking them what was going on and to contact Ups, But funny thing is they never replyed. I didnt care afterwards since i got the tv the next day. You should Give them a call and demand they do something about it or you will pick up a claim with amazon, Look up A to z Guarantee, in J&R; seller review. If they dont answer soon or your television does nothrough file a t claim on your orders and request a refund. A to z garuantee clearly states that if a seller fails to deliver your product on time or damaged you will get a... » Read More Mine got delivered, Tuesday 2/8/11, But monday i sent an email to J&R; asking them what was going on and to contact Ups, But funny thing is they never replyed. I didnt care afterwards since i got the tv the next day. You should Give them a call and demand they do something about it or you will pick up a claim with amazon, Look up A to z Guarantee, in J&R; seller review. If they dont answer soon or your television does nothrough file a t claim on your orders and request a refund. A to z garuantee clearly states that if a seller fails to deliver your product on time or damaged you will get a refund by aamzon. « Show Less
697053
I always contact the seller and they should get back to you. If they don't call Amazon's customer service.
1903069
Mine was - I don't know what Amazon is currently offering. I only buy new, but Amazon guarantees what they sell.
1701801
Did you contact Amazon? They are super efficient to resolve your problems with any of the vendors!
224478
For the most time, When AMAZON advertise the Item to be BRAND NEW, it normally is. I can not say anything for the SUB-SELLERS on Amazon, cuz that is an individual matter from case to case. As one of our fellow Amazonian's mentioned earlier, he/she had received a Used item direct from Amazon. thou rare, the restocking is done by human interaction, and that always leaves the margin for error to happen. but I believe, and from personal experience, Know that amazon.com will stand behind their product and will adjust any such errors promptly. I can say that based on my experience with Amazon.com, some 18 yrs or so, since the Mid 1990's For the most time, When AMAZON advertise the Item to be BRAND NEW, it normally is. I can not say anything for the SUB-SELLERS on Amazon, cuz that is an individual matter from case to case. As one of our fellow Amazonian's mentioned earlier, he/she had received a Used item direct from Amazon. thou rare, the restocking is done by human interaction, and that always leaves the margin for error to happen. but I believe, and from personal experience, Know that amazon.com will stand behind their product and will adjust any such errors promptly. I can say that based on my experience with... » Read More For the most time, When AMAZON advertise the Item to be BRAND NEW, it normally is. I can not say anything for the SUB-SELLERS on Amazon, cuz that is an individual matter from case to case. As one of our fellow Amazonian's mentioned earlier, he/she had received a Used item direct from Amazon. thou rare, the restocking is done by human interaction, and that always leaves the margin for error to happen. but I believe, and from personal experience, Know that amazon.com will stand behind their product and will adjust any such errors promptly. I can say that based on my experience with Amazon.com, some 18 yrs or so, since the Mid 1990's « Show Less
20710
Thats frys, amazons stuff always comes for me. I got mine a good while ago, was less than 8 weeks for sure. And I didn't have to mail anything or damage my box, it was all automated.
1133911
Return to send and send a email to amazon! Explaining what u received from the mail!
1009137
You can use this direct link to the message seller form.https://www.amazon.com/gp/help/contact/contact.html?ie=UTF8&asin;=&isCBA;=&marketplaceID;=ATVPDKIKX0DER&orderID;=&ref;_=aag_m_fi&sellerID;=A1SVBFMT7T8S7K
954961
We send emails. You can also contact us directly by contacting seller. I don't know who you are via answering this way. Thanks.
1659640
I agree 100% with Joseph. Amazon has be essential to me in receiving satisfaction with lax sellers. Did you file an A-Z complaint with Amazon, within the time allowed? Read the instruction Amazon provides in your account section and follow those instructions. Amazon has been awesome. Amazon will help you.
30708
Probably not a 100% guarantee, but your best bets are to either buy a "sold by amazon" or send an email to the seller before buying.
72159
I paid for the television but the seller will not give me tracking information until he receives payment from Amazon. Amazon claims he was paid. So, I am caught in the middle. I don't know if this whole sale is real or not. I can't file any claim with Amazon until 3 days after the "scheduled" delivery time, which conveniently was posted as 2 week span by the seller. And, Amazon will not contact the seller or intervene on my behalf. So, buyer "beware"!!!
1667659
you can ask a question of the seller, call amazon and ask them where you go to ask the seller question via email.