MY delete key stopped working after only 2 months of usage! Any recommendaion on what should I do?
835112
I recommend contacting Amazon.com and the manufacturer. I would think that one of them would stand behind the product.
245352
I had the same issue after 1.5 years of use, the left Ctrl key broke off. Logitech does not replace keys so I have to send this whole keyboard back and wait for them to ship me a new one.
764544
If you have the code you do not need the keys. The keys are if the battery has gone dead. If that has happened I do not know what you do....so sorry!
1707394
Soo, I can delete all the bloatware and just open e-driver to fix the FN keys?
1443596
Yeah same here. I went to Microsoft's Surface website and found that they must have had this happen a few times. What I did (after I returned one then the second did not work either but worked better). Some quick steps: 1. Open the charm bar and select "Settings" charm. 2. Select change PC Settings. 3. Select Updated and Recovery. 4. Select Recovery. 5. Under "Refresh your PC..." select the "get started" button. 6. follow directions. This will fix up the machine so that recognizes the new keyboard. You will not lose any files. You will have to re-install all your MS updates. 7. If this doesn't work you will want to go nuclear and select the the recovery option of "Remove Everything and Reinstall Windows". I did not have to go nuclear. After this the thing worked great. One thing is that my fist keyboard was completely dead. The second one had a few keys working and it lit up the keys. So I think the first one would not have worked ever. you may want to evaluate that too. Good Luck!
1070197
There is a backspace. I read somewhere that shift + backspace will work as a delete but I have not tried this. If that doesn't work try ctrl + backspace.
951220
I face this problem every 6 months or so ( I've had this piece of crap for 2 years now). Fixing it is easy, follow the instructions here:http://www.ifixit.com/Guide/Unresponsive+Keyboard+Keys/11932
1707393
After reinstall my OS, the fn key stops working. I guess we miss some drivers for the keyboard.
1229449
To fix this issue, get a hammer and beat the crap out of it until you feel better. Then, go out and buy a tablet that actually works. I bought 3 and none worked 6 months later. The company does not respond to emails and their phone customer support is non-existent. Worst waste of money I have ever spent. Do yourself a favor and trash it. It's not worth the heartache trying to fix it. Also, the boot manager/menu is non existent. They won't tell you how to access it and no combination of keys work. Good luck!
1380397
I had that problem only 1 time, but I blamed it on the freezing temps that maybe the lock was frozen. Make sure you try to push the key in and down slightly and try to turn it. I found one time that the cable wasnt fully locked in the place and it wouldnt let me remove key unless I wiggled it around a little bit.
791815
there is only one action to take - contact the seller/manufacturer. your keyboard has just failed, and being sealed, there isn't anything YOU can do about it. in the world of computers, dead keys are not an anomaly.
422650
I'm reading my Owners Manuel....it says, you're best bet is to Order a New Replacement Key. Of course you'll need : Proof of Ownership (Sales Receipt), Model #, Serial #, Lock#. Good luck!
1043122
The key does remove but I don't recommend it. It's literally a waste of money because it broke on me like a month after I bought it.
1110788
No, my drive failed completely after 2 months. No sounds, no lights, dead as a door nail.
470444
Sorry. My keys fell off within a few months. Have not used it in over z year
1100400
It is durable and does not fall apart but as I have posted a few weeks ago, mine had the delete key stopped working which sort of makes no sense to keep it. I was very disappointed. Maybe youll get luckier and yours will not stop working..
2258692
I don't think you have to uninstall, but you may have to contact Microsoft so they can honor the old Key. Try installing -it may work and you then won't have to do anything.