This grill is suddenly not heating up to a sufficient temperature for cooking. I purchased the unit last year. Has anyone else run into this problem? *UPDATE* (4/3/13) After multiple troubleshoots with Weber, they have kindly offered to send a...
831160
I have not had any problem with my small Weber...I use the small propane bottles...I have to watch carefully as not to overcook the meats...I love mine!!!
1330466
Yea happened to me too. I emailed them and they sent me a replacement part. I was told not to max out the heat temp. So I kept it less then a 100 deg. C from the max temp after I replaced the thermol . They did not charge me for the part either. So basically if I were you and if you have time to return it for a full refund and buy another one and keep it 100 c under the max temp you should be fine. You could email them and see if they will give you the replacement part but it was a little hard changing the part. But it can be done. It's been working fine ever since.
1418875
Try adding the extension piece. Weber is extremely helpful with this problem.
1978029
It is possible that there is something plugging the burner tube venturi or the holes in the burner tube. If it has been setting awhile, you might take the burner out and try to blow it out to clean it. My grill heats up to 500 in about 2-3,minutes. Also make sure the gas cylinder is seated tight in the regulator.
1069765
I would contact Heidi, the owner, about that. It does not sound like it is functioning properly. Is it fully heated up before you use it?
1761722
not sure why your unit doesn't fire...have you checked the igniter? Mine only refused fire once because I wasn't releasing the igniter correctly...I used a long nosed gas grill lighter that day...then I figured out to push and release the igniter correctly and have not had any problems since Really do like this gas grill!!
839175
I have this grill. I am using a flexable hose something like this one: http://www.amazon.com/Stansport-Propane-Appliance-Bulk-5-Feet/dp/B001GSHSLE/ref=sr_1_1?ie=UTF8&qid=1394309884&sr=8-1&keywords=propane+hose The grill works very well. I almost always never use it maximum heat when cooking. You might have a faulty regulator or a foriegn object is plugging a passage.
2254368
m. kelly, i've had and used my grill for almost 2 years and have NEVER experienced this problem. one thing i ALWAYS do after each use is CLEAN all surface areas including the burners. i wipe them down and ignite the flame to make sure all burners are functioning properly. check the bottle gas and make sure it is tight on the threaded valve. i swear by mine, good luck. mc
1985706
Hi Dana, I grilled twice and it was a lot of smoke too. Even I tuned to minimum gas, it still burned the meat. I am trying also figure out if there is better way to do it. On the same boat. Stephen
1742256
have several of these machines. have not had an issue. buy a new one and keep cooking.
462300
I've been using mine for a little over a year now. However, I seldom use the right burner, which is for warming or simmering. But, I use the main burner all the time. I haven't had an issue at all since my purchase.
828851
I woul take it apart and clean it once a season. I did not do this and the supports for the heat deflectors are rusting away. I think this is a fatal occurrence and would want to avoid at all cost. I think that is the grill's weak spot.
273301
I'd send it back and get a good one. Mine works fine. I wind it up and then put what i'm cooking on it and press down and it rotates until I lift the cooked food off from it and it stops rotating. Yours should work something like this. Good luck. By the way, I have enjoyed using mine. I never had one before, but it's doing the job.
217340
I use mine about 50 to 75 times year round for the past 3 years - not one problem with the grill. At this point, I am actually surprised how much more durable it has been than any other charcoal or propane grill I have used in the past. I have heard, but not experienced, the heating element (only used for the first 3 minutes of startup) does burn out and needs to be replaced. When I purchased my grill I purchased a spare heating/starter element just-in-case. I have not needed it to date. This has proven to be my finest grill purchase, I'm now a big fan of Traeger.
309322
Thats not good! We bought it and have used it a lot - and no problems. If you got it from Amazon, have you contacted them first to see it you go through them or Weber? Have you cleaned it off with a brush? Maybe its clogged.
1226555
Hello, the exact same happened to mine after about 1 year of use. I removed the unit, drained it and opened up the top. On mine, one of the connections from the thermostat to the heating element had broken. I repaired mine with some silver solder and a small butane torch. It's been working great ever since. That was approx 2 years ago. My advice is, it's not working anyway, so just tinker around with it. Just remember to put the heating element in water before you power it up or you may burn it up.
1142174
Suprised it was damaged!! Mine was packed like a very well! As for the temp? I had that problem yesterday. Smoked a pork roast. Fired up just fine and was running too hot 250! Had both burners on low and both dampers open all the way. So, I turned the valve back on the propane tank. Next think I know the temp is at 150 and when I turn it up the temp will not increase. I shut everything down. Opened the valve on the propane tank all the way and restarted it. Worked fine after that. The propane regulators are very cheap now days and seem to have some issues. I have only used it 3 times and here are some suggestions. Keep what you are smoking if it is a small amount at the same level as the temp gauge. Only use 1 burner at a time. Why? When the 1st one burns out of wood chips you start the other. Then you can change out the chips and it is not hot. Wrap the pans in tin foil! They stay nice and it is an easy clean up when you are done. I am also looking into getting a very thin fire proof seal for the door. It is metal against metal and leaks some smoke. May not be worth the cost but a thought. Also..Make sure you burn it off!! Do it slow and work the vents and the doors as it heats up! They will stick! Hope this helps! Going to do a big turkey this weekend?! Yikes!!!