I bought this player on March 15 2013. Now the remote is broken, and I was wondering if that is covered by your warranty? I love the player.
853791
I have no idea. I would try calling toshiba they should know, or trying a universal remote.
853792
I'm not certain if the remote is covered by the warranty. Contact Toshiba about what the warranty covers.
853793
I think your best bet would be to contact the point of purchase. They should be able to help you with warranty questions.
236095
I would not this product again.... mine had only 2 months lightly used and stop responding to control remote, I called Sylvanya they made me buy a new control (it was not that) called again they were very unproffessional and did not fix dvd if I dont pay $45..... Just to see if can be repaired. Hope this help you.
646996
I do not know. I purchased this item as a gift for my daughter. Her family loves it, it gets a lot of use without any need for repair. I have no other information about the player
1085123
I haven't had such a problem, but I have experienced sluggish or incorrect response to the button control which was solved with the remote use. If your buttons work & you have after purchase warrantee, I would suggest using the warrantee to repair. If buttons work but not the remote then question the remote performance. Sorry I'm not more help. I have, however, purchased 4 units for myself and others and had issues twice that had to be resolved thru warantee use. Good Luck!
927953
My player worked fine for 8 months; now, however, it doesn't play any dvd. The screen message is "invalid disk"I have reset the default settings, and checked the connections. any suggestions?
89849
Yep...The same thing happened to me. I sent it back, bought another one and it happened again. The last one I ordered from Amazon which I never received from Amazon so I took that as a sign to find another player. Any suggestions?
992302
Did you purchase this item recently? If you did, contact JBL directly because the unit has a year warranty and they can ship you a replacement free of charge. If you get a new remote and it does the same thing, it is not the remote but the soundbar. You will then have to contact JBL again and request a replacement unit; again what I have told you reflects only on a unit that has been purchased within a year's time.
833061
Try replacing the batteries. If this does not work, contact customer service for replacement of remote under warranty.
423259
Do you guys own it? is it worth to get this player? I have not seen any actual reviews from people about this player yet.
160519
Yes. Mine broke and will not play anything. I would look at another dvd player.
900437
I have two of these units and the remotes one both are starting to work less effectively, the buttons just seem tired and don't respond as quickly as they should. Looking around for a replacement, you can no longer buy a genuine remote but I did find this:http://remotes.com/store/harman_kardon/go_plus_play.htmlThe non-genuine replacement looks identical to the original but since I don't have one (yet), I can;t comment on how well they work.
2078335
it's not frozen. if you migrated your account from older remotes then recent firmware upgrade causes this issue. call harmony logitech support, over the phone in 2 minutes your remote will be working again ;-) good luck
764723
I would not recommend the product...or buying it from Amazon. The remote stopped working after about 2 months and WowWee would not honor the warranty because I purchased it (new) thru the Amazon marketplace.
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.
1806476
Avoid this player. I replaced mine 4 times. It doesn't last more than a month or two. Very disappointed!
1606586
Mine wont load and remote doesnt work anymore got it on hsn. and RCA isnt responding. I dont know if you can replace remote or wht I have changed batteries . sucks
1456327
Reference your question about a warranty; I examined my user manual very carefully and was unable to find any reference to a warranty. The only reference concerning repairs was in thetroubleshooting section for the DVD player in which the user was advised to perform the troubleshooting steps prior to contacting an authorized service center. I would ask Amazon forassistance in contacting the "Supersonic" technical representatives for further information in this regard.