cannot not get it to print since I changed ink cartridges thinking about putting it in trash and going back to the a hp, can any one help?
835157
Are the print cartridges Epson? If not,was the tape over the contact points or the vent hole.? Tape should have been over vent hole. I had some refilled cartridges that had the tape oer the conact point and would not work. I returned them for credit and got new ones. Printer works fine now.
835158
We do not use Epson cartridges and it works. After you put in the cartridges, a pop-up comes up. "Epson" cartridges were not installed, do you want to use the non-Epson" (something like that anyway)....and your command is YES. Try printing something and the message will come up...try it.
1916764
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01527097&lc;=en&dlc;=da&cc;=dk&p;roduct=3692888〈=daAlthough I still don't recommend you waste much time with this printer. Might be as inexpensive to replace it with a printer built to actually work.
1815881
Plug the old one back in and see if everything works like it's supposed to. That will tell you if it's a problem with the cartridge. Next step would be to try the other, new cartridge you got and see if it causes the paper jam alert. The other resource to utilize is the printer manufacturer. Ask a tech rep.
816350
You might want to try putting back in the dead ink cartridge as you can get a few more prints out of it that way. But in the long term, buy a new printer as this one goes through ink like water and will cost you 10x the amount you paid for the printer itself. I threw mine off my third story window and it made a very satisfying crash into the parking lot behind my building.
1700074
You're not particularly clear on exactly what isn't working. For example, does the button not respond or does the page come through without anything on it? A good debugging step would be to see if it prints in black/white and gray scale. Then you would know it isn't in the cartridges. Another potentially stupid suggestion...have you tried googling the specific problem to see if others have already solved it?
636202
I have never had a problem with printer's ink except once when I was sent an empty cartridge HP.they sent me another immediately .....make sure your cartridge is full.
1943099
Sorry I can't help you. I never got the printer to work at all so returned it.
198973
Lois, check out this link, scroll down to porfo's answer. Just be careful when you detach the printer head wires, I jacked mine up. http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/My-Officejet-4620-will-not-print-the-black-ink/td-p/2235905
1571064
Rob it won't work, once the cartridge is empty the printer will not print. so it's best to buy a new cartridge.
2145309
You will probably have to open the printer and just press the cartridge, sometimes they get loose, if it still doesn't work, you will have to clean the nozzles of your printer.
1766382
Maybe you can find an answer from the manual you can download. I bought one of these printers and had to return it and purchase another one that works properly. Sorry I can't be more helpful.
198974
Yup same thing happened to me. This printer is a piece of junk !! u need to clean the print head all the time
1311569
Sorry! It's just a cheap awful printer. It will not work more than it will. Abandon it and chop it up as HP doesn't make good printers anymore.
1635708
Just ignore the HP response and keep right on printing. When you print color starts to fade just change all the cartridges and move on. Their is no switch to turn off. Lynn
1643637
I am still using my first cartridge, so I cannot be of any help, but can you contact the seller to inquire about your problem? I see someone else had a problem, so I will be on alert when I change to the new one. Sorry I cannot be of more help. bummer...
587103
In response to @waxpot. You obviously hit the brick wall that I did as well. This was a great little unit when working but the HP support was appalling and in reality they just want to sell ink. I even tried to find out from them if there was another of their printers that these cartridges would fit in and they couldn't/wouldn't tell me. I haven't set the new one up yet so will soon find out how they operate with that one. Incidently my HP laser has worked more or less non stop for about 15 years.
2005434
I would think so. I just had a message last night to change one of the cartridges and it stopped in the middle of a job and didn't start printing until I had replaced that cartridge. BTW, gotta say this has become my favorite printer.