I've had my muse for a few months now, but I was trying to charge it and it won't work can someone help me?
831710
Did you push the charger plug in all the way? I made that mistake once, thinking something was wrong. Good luck!
1532735
Same here. For a while I managed to finagle it so I'd rubber band (yeah, it was huge) around the whole thing to hold the itouch in a specific spot and it would charge, otherwise, not. Now I can't seem to find that sweet spot any longer and it just won't charge. Too bad, too. I LOVE my Kicker. It sounds just perfect!!
1955398
Sounds to me like you may have a faulty one. Mine charged up just fine, and I am still doing well with it. I would contact the company. Sorry I could not be of more help.
1383211
Check the charging light is on, if it is you may have got a dud! It should work
1317481
I would troubleshoot the device first....try using a different USB port first to make sure it's not just a faulty USB port...If it still doesn't work the device may be defective.....Also make sure your IPod is working because it might be the IPod that's defective and not the charging dock. Good luck
2014337
I was actually able to reset mine. Had to search around the Sansa website to find out how to do that. (Hold the on/off switch up for several seconds. It will eventually show it resetting.) Once it was reset, I was able to charge it and it has been working ok since. Very frustrating though!
2218800
Im not sure. Try turning it on and letting it charge up. Maybe it needed the day to charge. Both mine work.
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
1285493
Actually, mine just wouldn't charge either. I ended up not using them after they ran out of 'juice'. I know this isn't helpful but at least you know there might be a universal problem with the Tenqa REMXD and may want to seriously think about returning yours if you can. I was abroad at the time so couldn't return mine, otherwise I would have for sure!
1111817
Could be: any part of the power cord may have been dislodged, dead battery charge if you're trying to use it without the power cable, or perhaps (this happened to me a few times when I first got it) the ipod didn't respond to the speaker for some unknown reason. After tinkering with it for a few minutes I got it to work again and it hasn't happened since. Or also you may have gotten a lemon. Hope you get it figured out because it is a decent piece of hardware.
1951551
I'm thinking one of two things. One, try turning off the pal bot for charging. Two, make sure the recharger cord is functioning properly. When I ordered mine, the recharger cord was broken, and I bought a secondary cord at a store that looked compatible, but wouldn't actually charge the bot. I had to get GOGroove to send me another cord before it would charge properly. I think the port looks micro USB compatible, but I don't think it's quite normal. Hope that helps. CC
2219375
Mine didn't charge either. Probably this is just a toy-like stuff and should never expect it to work.
1954912
I'm going to try this...letting it die so it will turn off, if it's not off already, then charging it up, and see if I can get it on. If I can't, I'm just going to send it back and either get another one, or I'm going to have the money refunded so I can get something different.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
1129488
i was having this issue as well...but i read that there is a RED light that turns on when the battery is charging...so i played with the USB that is plugged into the unit, and found that the red light turns on when its plugged about HALFWAY in. i checked, and it IS in fact charging. try adjusting the B side of the USB (mini part thats in the actual unit) before you return it.
209648
Well most likely like many mechanical products they tend to no longer work. Should it charge? Yes. It sounds as if you just got a bad one. Depending on the return policy you may be able to return it. If not it will make a nice paperweight.
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less