The scale is giving me the wrong weight. I am 100 lbs heavier from a half hour ago when I weighed myself. That can't be. How do I reset?
830835
Did u make sure that it is not on soft flooring or carpet.. it has to be on tile, wood something with a stable flat flooring
830836
Hello i bought a scale also recently are you putting the scale on the carpet or a hard sturdy floor Make sure its not on carpet and also put your feet in the center of the scale makes a difference
830837
I would try to take the battery out then place it back in. I know for sure that the results I receive is accurate because after weighing myself for about a week, I went to the doctors and the scale read exactly the same. I do know that where you store your scale is also major. The bathroom is not good. The moisture and hot steam will disrupt it's normal function. I had one similar and the bathroom destroyed it. I hope this was helpful.
1960978
Try resetting the scale by taking out the batteries again and waiting a few minutes and putting them back in.
1664415
To weigh yourself, tap the top of scale with your foot, wait until the display reads 00, and then stand on the scale. Be as still as you can, and in a few seconds your weight will register. If you move too much while you're waiting for the reading, you will get an error message. Get off the scale, wait until the message disappears, and try again. If the batteries are almost dead, you will get an error message as soon as you tap the scale.
2226195
Tap the top and zero should appear. Little black tap underneath when depressed changes it from grams to lbs etc. With a container on it you can reset to zero. Feel free to contact with questions.
431051
Sounds like you have a faulty scale...I suggest returning it for replacement. This has never happened with mine.
1794600
hi! you need to step on the scale (one foot does it!) and lean on it. it will show 0.0. then step on with both feet and get a very accurate reading. it's truly very easy. i find that if i step on the upper right corner with my right foot, it goes on immediately. hope this helps you!
879931
First weigh yourself without holding the item you wish to weigh, get off scale, let it reset, weigh yourself again this time holding the item. The difference is the weight of the item.That's how I do it.
1651037
Some time scale are different but 40 lbs is way off. My scale is with .10 of my weight when I go or leave the doctors office. If with a lb I feel it is right. I have see a different in my weight with hours if I am bloating up to 10 lbs. I am with Liz below on what maybe the problem, move locations. Also I agree with Muttchow below, Not all items that you get is good. But try different thing before contacting Manufacturer. Try taking out batteries, so the scales may reset itself if location is not the problem. But do contact manufacturer and try others before condemning product like Muttchow says. Goodluck help this help. Have a nice day. Sure he did not have some heavy in his pockets. Some time scale are different but 40 lbs is way off. My scale is with .10 of my weight when I go or leave the doctors office. If with a lb I feel it is right. I have see a different in my weight with hours if I am bloating up to 10 lbs. I am with Liz below on what maybe the problem, move locations. Also I agree with Muttchow below, Not all items that you get is good. But try different thing before contacting Manufacturer. Try taking out batteries, so the scales may reset itself if location is not the problem. But do contact manufacturer and try others before condemning product like Muttchow... » Read More Some time scale are different but 40 lbs is way off. My scale is with .10 of my weight when I go or leave the doctors office. If with a lb I feel it is right. I have see a different in my weight with hours if I am bloating up to 10 lbs. I am with Liz below on what maybe the problem, move locations. Also I agree with Muttchow below, Not all items that you get is good. But try different thing before contacting Manufacturer. Try taking out batteries, so the scales may reset itself if location is not the problem. But do contact manufacturer and try others before condemning product like Muttchow says. Goodluck help this help. Have a nice day. Sure he did not have some heavy in his pockets. « Show Less
832414
Out of the box, the scale is set to pounds. To switch units, there is a button under the scale that you press to toggle from kilograms, stones, and pounds. On an older model, there is a three position switch instead. If the button doesn't work, then maybe you got water into the space around the button and the insides got damaged or rusted. This happened to me with a scale of a different brand. The EatSmart scale has taller legs so water damage may be less likely to happen.
1171277
call customer service # in your book, sounds like you need to re calibrate it. LOL Get ready take to a gym, you need like 300 lbs of weight to calibrate.
1743584
I have no idea how to adjust it but, honestly, I never assume that doctor's scales are correct. Any scale I've ever had at home has been different than when I go to the doctor.
1864902
tap the scale lightly until it reads 0. let the scale turn off. that should recalibrated it
490022
Hi Christa, To calibrate the scale: Press "MODE" and "ON/OFF" at the same time to turn on the scale and release the keys until the LCD shows ISN. When ISN is stable, press "ON/OFF", the LCD will show "30lb". Then put a 30 lb weight set unto the scale and press "ON/OFF" again. LCD shows "PASS", the calibration is finished.
406857
I don't think there is any way to calibrate a scale with out using a known weight to adjust a scale with. Use another scale and fill a container with something that weights 100 grams with the container, then you can use that to calibrate the other scale. Then the scale is calibrated to the scale used the make the weight. If you have a calibrating weight it is a lot easier to check your scales. Hope this helps.
1383115
You know ours weighs about a pound and a half light. I didn't realize it until I weighed on my old scale, then checked with the doctor's scale. Since my husband has macular degeneration, I was just glad he could weigh himself without my reading it for him. I just add a pound and a half to whatever it says. I didn't see anything in the user guide about resetting it.
2174671
I usually step off the scale to give it time to reset. Then I step on again. If that do not work try taking out the batteries.
911203
You can't, that scale is a piece of junk, I can weigh myself and reset the scale several times and it gives me a 5lbs range, totally unreliable