opened one of the two pole packs today. missing two of the clips to lock poles up. how do I obtain replacement parts
850002
On your Amazon account go to orders find the product and it should have a contact seller icon. Click it and describe the problem they should send you the missing parts.
850003
I found that the clips were not all that important in my case, the pole was the perfect hight with the poles just in (they don't slide within each other), I didn't have to make it taller. If you find that you need them just email the person you bought it from and tell them they were missing. I hope this helps
850004
Try a Google search for Heath Outdoor Product, get their contact number and see if u can order parts from them. Since u ordered from Amazon they make them handle it, which means returning the pole pack to Amazon for a replacement. Good Luck!
677576
My best guess would be to contact the company: http://www.evriholder.com/ and ask if replacement parts are available for purchase. Good luck!
32592
I just googled "viper table tennis replacement parts" and found new net set, including the clips for $20. You may be able to "MacGuyver" a repair with something from the local hardware store...?
2137480
I'm guessing that you've lost or broken one of the clips that came with your cart? Did you contact the manufacturer? Or you might be able to find a similar clip at a hardware store or maybe even at an auto body repair shop.
2058924
You will have to e-mail the manufacturer. They sent me extras for free! Good luck!
1204904
Paul, Mine came with a clip for each one and that was what was advertised in the description. You may need to contact Amazon customer service and request them. I sure wouldn't pay extra for what should be there to begin with. Maybe they can pull two from another in stock pair then request replacements from their supplier for those two therefore not holding you up much longer. Good Luck! George
1252856
I'd like to know where everyone else got their poles from, because it didn't fit any of mine. Off to the pool store tomorrow to try and fine a new one that will fit. Very inconvenient!
704400
Your local hardware store like Lowes or Home Depot. i would definitely call the manufacturer if you're missing pieces.
1642288
Hello Matthew,We are sorry to hear that there is an issue with your recent order from us.We will ship out your replacement clips first thing this morning via USPS Priority Mail service.Here is your tracking number for your replacement parts shipment: 9405509699937094657929The package is being shipped to:Matthew J. Couture901 Laramie CtMurfreesboro, TN 37128Phone:615-947-2271Thank you.Building 9 Corp.
2013157
They are on amazon as well. Just search poleish and they will show up. Less than 25.00
654498
Ummmm i would contact them or amazon will make them send them to you. Or take one of the handers to hardware store and look for something that fits like maybe screw on electrical or cable clips that hold wire or cable to walls.. Hope that helps
857794
FYI, as of who knows when North Pole no longer sells replacements for Columbia. I was informed they lost the contract. They do however carry the warranty replacement parts BUT you must have a copy of your original reciept for that to happen. I called Columbia customer service and they told me Tent Pole Technologies now carries the poles at polesforyou.com. Also informed me you need to know the diameter of the poles when you shop. Will post more after i look for the poles.
151416
Shirley B. You should be able to find replacement parts for your trekking poles here http://www.pacemakerstix.com/collections/pole-accessories
2024388
The instruction sheet received with the BAFX 2 Pack - Anti-Shock Hiking Poles gives a "how-to" to the question asked regarding reattaching the adjustable pole sections. "Problem: I accidently pulled the sections apart and now I can't fit them back together.........The white plastic piece on the top of the bottom section is the locking mechanism. Ensure the small black rubber band is still sitting properly in the middle of the locking mechanism. Then turn the entire plastic locking mechanism counter-clockwise until it spins freely, this puts it in the un-expanded position which will allow you to slide the lower section back into the upper section of the pole. Once you have the two sections together, rotate the lower section to the right to lock them back in place...."
2277268
Contact the seller Or email me at alseapony@yahoo.com and I will send you file of the one that came with mine. Spare parts may be a issue.
379556
I tried calling the company for replacement parts since our tent took flight after our party with a freak windstorm that bent two of the poles. Customer service stated that they would check their warehouse for extra replacement parts, and then never got back to me. Perhaps if you are on them constantly you will get some more response than I did.
1559278
If they were missing from buying new contact the company. If it's because you bought it second hand, try eBay and amazon. They have replacement parts for this model.