Pulsonic problems Had Pulsonic shaver for 18 mo. Truthfully, best electric shave I ever had. However, since then trimmer has broken, lock mechanism has broken, and finish is worn off from cleaning fluid. Anyone else have similar problems? Customer service has authorized me to send for evaluation. Does anyone know where I can buy a 9585 shaver w/o cradle? That way I'll have one to use while broken one is being evaluated/repaired. I can always use one for travel and backup. Thanks. Pulsonic problems Had Pulsonic shaver for 18 mo. Truthfully, best electric shave I ever had. However, since then trimmer has broken, lock mechanism has broken, and finish is worn off from cleaning... » Read More Pulsonic problems Had Pulsonic shaver for 18 mo. Truthfully, best electric shave I ever had. However, since then trimmer has broken, lock mechanism has broken, and finish is worn off from cleaning fluid. Anyone else have similar problems? Customer service has authorized me to send for evaluation. Does anyone know where I can buy a 9585 shaver w/o cradle? That way I'll have one to use while broken one is being evaluated/repaired. I can always use one for travel and backup. Thanks. « Show Less
829564
Panasonic ES8109S Vortex Wet/Dry Shaver with Nano Technology and HydraClean System I feel the same way. However the Panasonic just started to fail to pump fluid to the shaver head. Plenty of water and recently changed cartridge. Sent to repair center. Will inform when I get it back.
829565
Stas-I commented on these same quality issues of the Braun Shavers back in June 2010. I purchased a Panasonic and have continued to be very pleased with the shave and the cleaning feature. I had been a former loyal Braun user but that's history. I am now sold on Panasonic shavers. Remember that new and improved does not necessary mean better, sometimes its a marketing public relations stunt to grab the public's attention. For example, it could mean cheaper ingredients in the package or even a smaller quantity in the package. Manufactures sometimes will keep the package the same size but reduce the contents and mark it new and improved. Jim Kelly Stas-I commented on these same quality issues of the Braun Shavers back in June 2010. I purchased a Panasonic and have continued to be very pleased with the shave and the cleaning feature. I had been a former loyal Braun user but that's history. I am now sold on Panasonic shavers. Remember that new and improved does not necessary mean better, sometimes its a marketing public relations stunt to grab the public's attention. For example, it could mean cheaper ingredients in the package or even a smaller quantity in the package. Manufactures sometimes will keep the package the same size but... » Read More Stas-I commented on these same quality issues of the Braun Shavers back in June 2010. I purchased a Panasonic and have continued to be very pleased with the shave and the cleaning feature. I had been a former loyal Braun user but that's history. I am now sold on Panasonic shavers. Remember that new and improved does not necessary mean better, sometimes its a marketing public relations stunt to grab the public's attention. For example, it could mean cheaper ingredients in the package or even a smaller quantity in the package. Manufactures sometimes will keep the package the same size but reduce the contents and mark it new and improved. Jim Kelly « Show Less
829566
I just purchased my third Braun shaver.After using and cleaning it for two weeks,the finish is starting to flake.My Activator model is chewed up,and my first Pulsonic is starting to corrode.I am sending my new one back for a refund.I CAN'T BELIEVE THIS COMPANY HAS THE GALL TO SELL THIS DEFECTIVE PRODUCT !!!!!
829567
You're dealing with Procter and Gamble, a company who is more interested in the bottom line than customer problems. I suggest you keep calling and ask for a supervisor. It may work eventually, but it may not. If you bought it from Amazon, they keep a record of your purchases and invoices in your account. If so you can print the old invoice. I hope something works.Howie
829568
If you bought it from Amazon you should retrieve a copy of the order from your order history and send it in with the razor as your receipt.
829569
Stas-I commented on theese same quality issues of the Braun Shavers back in June 2010. I purchased a Panasonic and have been very pleased with the shave and the cleaning feature. I had been a former loyal Braun user but that's history. I am now sold on Panasonic shavers.
829570
Same problem as everyone else here with a Pulsonic unit - peeling paint & broken trimmer. I was hoping a new model would come out, but they just keep renaming it and calling it "New". I am thinking it is time to give up and switch to: Panasonic ES8109S Vortex Wet/Dry Shaver with Nano Technology and HydraClean System
1839495
Give up on tthis trimmer and go buy a new one!! It'sjunk, and this model is disconnected. We are most unhappy with this product. Ours was new last summer.
2240756
I'm glad I was able to help. A quick check of Braun's own site shows that there are only two current models of the Pulsonic: the 9585 and the 9595. Things do get confusing on Amazon's site since it appears that any merchant can add an item that already exists, with a sightly different title and it becomes a separate item. A search for Braun Pulsonic pulls up 4 different listings for the 9595 on the first page that are the same thing. One has the CC, one doesn't, one is cordless, another with an LCD... All the same.
2236088
if your whole blade cartridge pops out when you press the top side,than I ordered the "Braun Series 7 Pulsonic 70S (9000 Series) Cassette Replacement" right here from Amazon! you can see it in my history! Thats the same thing you need as well! Enjoy it as a new blade cartridge is wonderful and will shave real close! No one had a better price than Amazon thats why I got it here! good luck
2011179
I've had mine 3 years now with no troubles whatsoever. Only small amount of wear on the inside of the foil. I bought this shaver because my last Panasonic wet/dry lasted 10 years!
688529
I thought I was the only one in this forum that had been a purchaser of the mangroomer and had the trimmer break on me. I bought the backspa back shaver not too long ago and not only is my back the smoothest it's been in a very long time but I'm happier in the process not dealing with equipment that doesn't work. I'm also saving so much money because after each back shaver kept letting me down I finally went and was getting back waxings done and not only did it get pricey but it couldn't stand the pain. I was literally drinking beers before going to my sessions! lol Anyways, very happy with the results of this shaver. I thought I was the only one in this forum that had been a purchaser of the mangroomer and had the trimmer break on me. I bought the backspa back shaver not too long ago and not only is my back the smoothest it's been in a very long time but I'm happier in the process not dealing with equipment that doesn't work. I'm also saving so much money because after each back shaver kept letting me down I finally went and was getting back waxings done and not only did it get pricey but it couldn't stand the pain. I was literally drinking beers before going to my sessions! lol Anyways, very happy with... » Read More I thought I was the only one in this forum that had been a purchaser of the mangroomer and had the trimmer break on me. I bought the backspa back shaver not too long ago and not only is my back the smoothest it's been in a very long time but I'm happier in the process not dealing with equipment that doesn't work. I'm also saving so much money because after each back shaver kept letting me down I finally went and was getting back waxings done and not only did it get pricey but it couldn't stand the pain. I was literally drinking beers before going to my sessions! lol Anyways, very happy with the results of this shaver. « Show Less
1609155
It is best to leave the Braun 8995 360 Complete electric shaver in its Clean&Renew base station. The station cannot overage and it is best to bring the battery up to complete recharge after every shave. The life of the NiMH batteries that Braun uses is dependent upon the number of deep-discharge/recharge cycles, so it is best to keep those to a minimum. That being said, both NiMH and NiCad batteries must be deeply discharged and recharged periodically to prevent them from developing a "memory." The Braun Clean&Renew station AUTOMATICALLY performs a deep discharge/recharge cycle about once every six months. I usually run my 8995 down to discharge and then do a 24-hour recharge about once every four months. (Braun seems to think that once every six months is adequate.) Other than that I leave the shaver in the base station. OTOH, NiCad batteries used in older shavers should be kept topped-off and run through a deep discharge/recharge cycle at least once every three months; NiCad batteries can run through more cycles and usually last longer than the newer NiNH batteries, but they are heavier for the same energy content and are toxic to the environment if discarded carelessly. Lithium-ion batteries such as those used in the newest shavers like the Braun Pulsonic never develop a "memory" and should always be kept topped-off. The lifetime of Lithium-ion batteries depends upon their actual age and not so much upon the number of discharge/recharge cycles they have been through. If one comes upon a sale of Lithium-ion batteries at a very low price, one can be sure that the batteries have been sitting on a shelf for awhile. The black "stuff" is microscopic metal fragments that are ground from the foil and cutter block (mostly the former) during the process of shaving. It could mean that he is pressing the shaver too hard upon his face.
1025810
Braun customer service is the worst I have ever run accross. My new 790 cc-4 will not recognize my new cleaning catridge. Yes it is installed correctly, duh. Braun wanted me to take it to my local service center so they could send it out for repair. Yeah, take time off from work, gasoline and time to maybe get back a new shaver that has been rebuilt after putting out over $200.00. Sure thing. Amazon gets a AAAA++ rating. They are sending me a new one at zero cost!
2132543
I have a 1000 series that is still going to this day, its between 5 and 10 years old and the foil is still intact, it has outlasted the internal battery which does still work but not for very long. Will not buy anything but Braun again because other shavers I had the foil always went bad in about a years time of use.
123323
Unfortunately, this happened to ours as well. Then, it simply fell apart. We returned it as we had only used it for a trim one or two times before this occured. It is a great design and a fantastic tool if it wasn't so poorly made. If they could work out the kinks we would try it again.
78554
i have only charged mine 1 time.. that's only because i'm not happy with the way it shaves. i'm mostly using my old norelco,becauses it shaves alot better.
1263596
I suggest before you order this that you call Greenworks at 1-888-9099-6757 to make sure that there is an authorized shop in your area that will service your trimmer during the warranty period. Since I live in Hawaii, when I checked with Greenworks, there is no authorized shop on the island of Oahu. Although the Greenworks representative said I would return it to Amazon if the battery or trimmer failed within their respective warranty periods, Amazon's response to this was that I can only return it to Amazon during the first 30 days of my purchase. After that, I would have to send it to a nearest authorized service center which I'm assuming would be on the west coast. So I'll see if it's available through the local Home Depot. I'd rather pay more but be able to return it to Home Depot if I have any problems with the battery or trimmer.
1506953
Had mine just over three months. I use it with hot water and hand soap. The blades are definitely less efficient than they were, although still better than my last razor.Out of the posters on this thread, three indicate a life of 3-4 months... Interesting. Guess I'll try the "Tom's brushless cream".J. Thayer, how old are you and how hard is your beard?
1449889
i would contact amazon first then the vender. i returned mine asap as i was disappointed on the quality of the end result,a close and tight "shave". seems the norelco type shaving head does non work well on the head.
1449892
i would contact amazon first then the vender. i returned mine asap as i was disappointed on the quality of the end result, a close and tight "shave". seems the norelco type shaving head does non work well on the head.
57839
I have a Panasonic ES2207 that I guess is older than the ones that are being discussed. My razor was purchased July 29, 2009, and the charger no longer works. The razor didn't work that well anyway and now that I can't charge it, not at all. I had a Remington that lasted for at least 12 years and gave a better shave. Why is it the old products seem to work better than the new ones?
1086739
I don't know, but consider this: I've been using Norelco shavers for the past 40 years or more, and have never needed warranty service. When the heads wear out I buy a new shaver, because the price of the heads alone is usually more than half the price of the new shaver, so buying a new shaver is a better value.