What's the best way to clean the mug (frequency & cleaning products)? My basket and green plastic have become stained after a couple of months.
844514
I have the same issue. I will clean my with soap and hot water every couple of days. And about once a month, I will let it soak in hot soapy water and give it a good scrub to get the stains out. Most of it does come off but its hard to get it out of the tiny corners
844515
It's dishwasher safe. I rinse between uses and put it through the dishwasher on the top rack every week or so.
262480
I have two ways of removing label goo. The safest is to rub the goo generously with any kind of cooking oil, let it sit a while, then wipe off with a kleenex. If it doesn't all come off, repeat with more oil. Finally, wash off the oil with regular dishwashing liquid. That would be the method to use on any type of plastic, such as these mugs. The other method, which works very well on glass, ceramic, or metal, is to apply Citrusolve full strength and let it sit a while.
1352514
We had the same problem. First i just dishwash soap and a brush to get it off. Didnt work. Then i out some hand soap on the stains, rubbed it in with my fingers, let it sit for an hour and then washed it off. All stains were gone!
1989565
I wouldn't place it in the dishwasher or use abrasive cleaners as that plastic plate on the urn's bottom will degrade over time and start dispensing plastic particulates into your coffee. It happened to both KM 9000s that I had.
649083
I avoid using dishwashers and one of the best products I have found for removing coffee residue, even heavy build up, is oxi clean. A short occasional soak, and very thorough rinse, should keep it piping clean.
895061
I've had mine for 20 months without any issues. The juice basket needs to be kept clean or replaced though. I think I gave mine a good scrubbing with a power washer (be careful not to separate mesh from frame) at about one year. I use it daily. Well built and sturdy.
1811780
Depending on how long you've had it, how long in between usages, what kind of 'milk' or milk product such as Silk has been used, it's possible it just needs some special cleaning. I had to run a weak solution of vinegar through the coffee maker part of mine as well as taking the steamer nozzle apart and soak it in a weak solution of vinegar, then used filtered water to run some steam back through the nozzle to rinse it well. Hope that's useful.
157306
I have two of these vacuum mugs (different sizes), one with each of the two coatings. Only had them a month, but I see no difference so far in terms of cleaning. I use them for water, tea, and protein drinks, and have had no issues with staining or cleaning. I do take apart the cover assembly weekly to make sure no crud buildup occurs there.
834170
I wash mine all the time in the dishwasher, BUT make sure you put the lid on the top rack, because I learned from experience with my other Bubba mug that if you put the lid on the bottom it gets too hot and the rubber seal on the lid got warped. My new one has been fine since I put it on the top and don't use a super hot setting. Hope this helps! I love this mug and take it to work every day!
1406375
Be sure that you've gotten the lid properly screwed on to the mug.... the threads can get crossed as the metal of the mug is harder than the plastic of the lid. Also, be sure that the interior knob is tightened down properly (this is the thing you can unscrew to clean out the interior of the lid... ). If all that is good, i'd have to say you have a defective unit. Mine doesn't leak a drop.
1128998
Hello no not sure how to clean it, wish I'd known how to get the plastic smell out of it Mines finally dissipated after months. Mine did come with very vibrant colors though.
118086
I always wash both in the Dishwasher. I've had Randolph mugs for 2 years, and they're well used daily. The color on some of them is scratched and some bubble a bit (perhaps caused by the dishwasher) and on some the color is just wearing off. The surface of the Uncolored ones are still perfect. Also, a couple of them are dented where we've dropped them on hard floors. But they all still work just fine. I just remove the lid and open it, then toss both parts in the top rack of the dishwasher. Have also put the base in the bottom rack too when there's no room up above.
96533
I find it easier to keep basket clean, can just remove paper filter leaving basket in position to prevent movement of filter unit which can make it drip from water dripper. I also use BROWN filters to remove "cholesterol" from the coffee. Yes, it is strange but true !! you can find them for about $2.
131159
I put mine through the dishwasher every so often and it comes out like new. I do use milk in both coffee and tea, hence little problem of staining.
1184262
I noticed that coffee will stain it. But I put a little bleach on it and its back to new again.
560515
Hmmm I haven't notice that to be a problem. I don't really soak it or run it through the dishwasher. I just get a soapy dishrag and wash it and rinse it right away.
899061
Nancy,I have been very happy with these mugs, at this point I have not used anything to clean them, they could use some TLC, I think that you can actually use Ketchup to clean them with, or lemon juice and baking soda or salt. They do have some tarnish not really green (not bad at all considering I have not specially cleaned them since buying) but I think it will come off with ketchup. They are great mugs I think they are a little bigger mugs which is nice.