Please Help. I purchased this as a gift, and it will not turn on via the remote. Has anyone else had this issue?
839633
It should turn off the music. As far as turning off the lights the remote does not do that. There is a switch in the back however that shuts the motioned lights off.
839634
Had the same problem 1st jukebox ordered had a faulty receiving unit in wasn't the remote Sent it back the 2nd unit works great love it hooked up to external speakers.
839635
Pull open the cover, as in the panel with all of the old school songs and the red buttons on it, when you open this and there should be a manual power button here
1759289
Sounds like the remote has a software problem that is affecting the battery. Try updating the firmware first then test it out with a new battery replacement.
774740
Hi, you may have downloaded the incorrect remote, I had the same issue until I downloaded the correct remote. It took a litter guess work.Joe.
2281667
Hi,I believe your doing everything O.k. . Just that , if you are using the remote , i would try pressing the button dierctly from the box??Have a good day.
217048
Dealing with the same problem. It started happening about a week after the remote stopped functioning, so I assume it's something related to that.
626247
First, I would check the battery and ensure that there is power going into the receiver. Also check that the tiny pins are faced in the right direction. If you recently purchased this item, ask for a new remote/exchange/refund. If you can't get one, then order a new remote or receiver...I am pretty sure they are inexpensive. Hope this helps.
1085933
I had a remote that stop working, I changed the battery, still did not work. I order a new one. Sometimes thing just goes out. Good luck.
1375692
Yes I had the same issue - It's been a while but I believe I found that the "sticker" cover on the remote is upside down. once I pulled it off and turned it the remote worked fine. Now it's horrible on battery life but that's a separate issue. My daughter didn't like it anyway so I have one that was used like twice and now sits in her closet.
1085124
No, our remote still works, however, we do not use it much. If you are still under warranty I would suggest getting it replaced/repaired under warranty. If you bought it with a Visa you might have been given an extended warranty that Visa will cover.
833061
Try replacing the batteries. If this does not work, contact customer service for replacement of remote under warranty.
2153230
My remote works pretty good. I generally only use it in the morning with the radio alarm to hit snooze. So in the dark and when I'm tired I just hit buttons in the middle of it (if you hit the red power button it shuts the alarm all the way off) until it switches to snooze on the display and I roll over for a few precious minutes of extra sleep.If I were you I would check the battery in it first - even new button batteries have been doa to me.
2098221
That happened to me after a few months of use. I called wild game innovations and I explained to them that it wouldn't power on and they asked I send it in to them. Promptly after I sent it into them they sent me a brand new one. To this day the new one they sent me works perfectly!
369165
Sorry to hear that. All my remotes did work. I would go to your account and under your orders select the option to return or exchange. I am sure they would be happy to replace them if they are not working.
694177
Haven't had any problems with remote...although i don't seem to use it a lot...sorry i wasn't able to help you.
506199
P.S. Are you sure the problem you're trying to fix is the Receiver in the unit and not really a bad remote? Have you checked battery, reprogrammed, tried a different remote?
487960
Mine worked out of the box. Two things to check: 1) Remote has battery installed. 2) Speaker is charged. If neither of these are the issue, return to Amazon for a replacement.
1791753
Don't know about remote problems, but the unit I had locked up regularly and I had to unplug it for a minute or so and then plug it back in to reboot. Then it would usually work okay for a while. As soon as the warranty expired, it quit playing DVDs so I got a new one (different brand) that doesn't have so many problems.