I purchased this machine in August but only started to use it in September. It doesn't work. What do I do?
852211
Have you checked all specifics? If so I would definately contact them. I've never had any issues with them. Hopes this helps .
852212
Sorry to hear that your machine isn't working. Amazon has a great return policy and I've never had any issues with them providing a refund for defective merchandise. I know that this item is large and not easily returnable, but give them a call.
852213
What doesn't work? Is there power to the unit, motor turns, kettle heats, lights work????
1857508
Return your machine... Been having nothing but problems with mine after several visits to the technicians.
1618532
I bought mine about a month ago and it just shorted out! It's not working anymore. What are our options?
2234113
My friend who helped me set this up suspected it was not new and it has now died. I'd buy the new model...and make sure it is new!
339168
Try turning the thermostat controller all the way to the right. Otherwise call Vornado customer service, most of the machines have a 2-3 year warranty.
875787
I have the machine talked about here, but I'm at a wall....Good luck. Maybe get a new one
593920
Probably is a defective machine. I bought 2 of them and both do not work after only a few months. I tried to replace the batteries but alas it didn't help. No one will answer the phones at swifter to give me a refund. I wish the consumer report people would make them take this product off the market. They MUST know how poorly they work.
500470
No, I've never had a problem with this machine (so far) Maybe it is just your machine and you should ask the mfg. to replace it? I'm sorry to hear that you are having problems.
660989
I'm Sorry I Can't Help You. Our Machine Had T Be Thrown Out Because It Broke WIthin Months Of Purchase.
2209910
send it back to the seller. Amazon will refund you your money, just contact them first. I have this one and it is doing well after a year. I had another from the same store that died like yours seems to be and Amazon refunded me the cash.
19921
No I have had this machine since October 2012 and have had no problems. You need to send it back for a diff one. Amazon is great with returns/exchanges.
192200
Return it for a new unit. Mine started to only do MANUAL mode, and I called T-Fal and they confirmed they've been getting calls about this. I had just got mine, so I returned it for another one.. so far, everything is working fine again. I suggest buying from Bed Bath and Beyond since they will allow you to return past 60 days if you keep your receipt. Hope this helps!
1429620
We have 3 of these machines in different houses and that never happened to us. If it is within the Amazon return time I would get a new one. They are great machines.
1025802
I don't remember if I had one or not, but probably at least some kind. I think if you are buying a refurbished one, it should say how long for that particular machine. Hope this helps.
1262337
We had a problem and I spoke to the manufacturer's rep. They will not refund your money or replace the machine but they will allow you to ship it to them so they can look at it and I guess repair it. I was extremely unhappy with the manufacturer.
1366918
Email Amazon. They are fantastic about taking things back or working on how to fix your machine.
1912059
Mine was also a piece of sh-i, never worked but the time between when we purchased this machine to when we used it made it impossible to return. Return for your money back if you can.