I can't use it with my window 7. I emailed to contact on your website but no reply. What should I do?
857366
u r ryt, its meant for windows prev versions not 7. to use the latest version, i think you may have to register afresh and use it online. pl check with xin yang.
1553716
I had it working with Windows 7, then it would not work. Had a lot of conflicts so I am not using it now.
653419
I had the same problem. I had to call customer service and they made sure I have the correct ID for windows. You will need to re install windows on your computer after speak with customer service. Sorry to tell you I had to re install twice. Now it works fine no problems with windows.
929910
You can try to download it. If it doesn't you can in the control panel switch the window version to an earlier version of window. I know for a fact that the software is compatible with most window version up from windows xp
255381
I have no problem with mine using Win7 just plugin and let Windows download the driver.Have you tried different USB port? I suggest using USB 2.0 ports instead of 3.0. I Have the same problem with Windows 7 and found out I've installed too many USB devices to my system and there's a lot of drivers tied to my usb port that causing the issue using a different port works for me.
1127505
Sorry, I am using only Windows 7.. worked great. It should work as well, from same Microsoft family.
1607443
I have windows 7 and this product doesn't even work on my computer. I don't know if it is my computer or the product. As for your system, some of the newer systems have a program that you can open it in the win 7. If you right click on the icon, there is a trouble shoot compatibility if you bought it already, otherwise I wouldn't get it and look for a different system.
459441
Thanks for solution & will try, but I need to say it is not anything to do with windows 7, Because my XP machine also cannot see it!
145859
Sorry, I can't help you. I'm a Windows 8.1 user. It works fine with that and with Windows 7.
768787
I've tried to use my with Windows 7 but was not able. If others could I sure would like to know how, so that I can use my baby again.
2198094
I have new newest Windows and it worked fine.I mean IT REALLY WORKED GREAT..My wife had it working in no time at all. hahahahaGood luck and Merry Christmas,Vati
955032
I could not get it to work with Windows 7, three calls to support and removing and reinstalling software numerous times. Good Luck with Windows 8!
480446
I have had trouble with it with Windows 10. It causes frustrating unresponsive web pages after a recent update (roughly two weeks ago). When I don't use the mouse, the problem is resolved (apparently)
2086281
I had issues with it on Win 7 64bit and had rotten tech support. I never got it to work.
1438401
I am using Windows 7, Vista has a terrible reputation and would suspect that that is the problem. My advice is to dump Vista.
982037
There should have been software provided by the manufacturer for use on windows 7 or XP. It will not work without the proper drivers installed or the software.
192361
I'm using Windows 7 64 bit. So it should. The best thing would be to to write to their support, just to be on the safe side.