why does the product customer reviews mostly says that this item is faulty a back buttons and stuff dont work after installation? was theproblem fix
843567
Ours works great since my wife uses her cellphone constantly. During the placement of the new LCD display, you have to take the copper contact buttons off of your old unit and put on the new one before you seal down the LCD. The buttons have to be correctly placed or the "back" and "menu" buttons will not light up.
843568
It does not come with the back button. The peoblem was not fixed i bought a new phone.
843569
They sell used ones so they dont come with thermal tape and they for some reason removed the led buttons.
365707
If you are asking about the 'F' keys, I haven't had any problems with them. Mine are working. If you are having issues, AMAZON is wonderful about returning merchandise and taking care of their customers. I have had to return different things to them in the past and they have always been awesome. I hope I answered your question. If you need more assistance, pls feel free to ask. Thank you and good luck!!
1700852
As for me i have no problems. Ive had it almost a year & everything been working well since day one. I dont know what to say for other ppl,but for me everything works as they said it should.
1066187
Yes, check the buttons before you install. I have had two that the volume buttons did not operate.
1094334
We went and got it fixed. The problem with these devices is not software, it's poorly constructed connections, which was true in our case. Once we got it put into a new case it worked perfectly (cost 20 euro), so it wouldn't have mattered what computer or OS we were using, it was a hardware malfunction.
1194418
I would say defective. I got mine and plugged it in and it works just fine. No special apps or anything.
1776423
Mine was fine. I had no problems with it. Maybe you got one that had a defect.
176678
I saw on Sony forum that some of the buyers of the product, got those issues.The administrator of the forum, suggested to take it the repair....So there's definetly something ronh with it.
668715
Sounds broken to me. I tested mine before installing it and it worked fine.
373485
i took it to the geek squad at best buy (in london uk) and they fixed it w/ no problem, it SHOULD be an easy thing to do, but obviously it is not, it's a bit tricky, i would take it somewhere RELIABLE and have them do it, should not cost that much
176676
I saw on Sony forum that some of the buyers of the product, got those issues. The administrator of the forum, suggested to take it the repair.... So there's definetly something ronh with it.
2047060
Yes, and there is no fix or work around it. I returned mine to the vendor without any problems.
2147895
Fortunately mine has been working fine since receiving it. my suggestion would be to send it back for an exchange or a refund.
1737288
Sorry for your problem. Mine has worked fine with no problems. Send it back. May have gotten a bad one.
1411190
mine has never worked either and i bought it on here also. defect maybe? i haven't had time to deal with it so it was a loss in terms of money for me :(
800134
If it is defective send it back to amazon. I have had mine for almost a year and my only problem I have is when Microsoft sent me a bad update.
428265
I havr had problems with mine love it. Now you do have to adjust camera when installing there is an up and down doesn't atomically ajust right side up maybe try that