The jar was a little greasy on the outside,though it was still sealed, some must've seeped out, do you think the contents was affected at all?
858485
It must not have sealed well. Maybe you could contact the seller and get a replacement just to be sure. I wouldn't think it would be bad, unless it smells bad. I've ordered 2 jars but not had that problem. I always remove the blue outer wrapping and just have an unmarked jar sitting by the stove.
387897
no I haven't experienced those issues. Perhaps the poor seal is to blame, I would return and try another shipment.
1059527
No, the jar isn't sealed, there is a safety cover over the open jar that you take off before using the first time.
1234212
no that's not normal, but I've had that happen with other brands. it's possible the powder package wasn't sealed good. I would believe the product would be fine to use unless the outer box was damaged.
1134351
From what I remember, there was a thin seal of plastic on top of the jar, like a peal back thing. It's been awhile since I've purchased this product so I can't say with certainty. I'm 80% sure that it was sealed with something and the color was a creamy white. Hope this helps!
2064985
I placed the grease in a glass tupperware and stored it in the refrigerator. I did not use the container it came in because the containers came with it partly leaked. I just placed my second order and am hoping they fixed the packaging issue.
1134352
It's not sealed per say, it should have an inner plastic lid that sits on top of the lotion (which is thrown out before use). The cream should be more beige than pink. If you thinks it's defected, definitely send it back!!
1790988
Yes, there is a little bit in the bottles I've gotten. It's almost like a tissue has been dissolved in it.
1417797
Mine was defective with a small crack, so I was always smelling grease until I found the "leak". It was tossed & replaced with something more reliable.
42218
Mine was not sealed down;It should come loose by using your fingers. Mine was easily replaced. If yours is not loose possibly use old knife edge to loosen underneath the seal between jar & seal. Careful not to damage jar.
1365399
I had the same experience! The outside seal was unbroken, but the one under the cap was loose. Very disturbing.
1599161
It depends on the jar and whether it has already been opened. I have had mine for a month and it is fine as far as the product getting dried out, etc. It is very well sealed. I have had mine a month, have been using it a couple times a week, and it is almost gone, anyway. The jar itself does not have an expiration date on it.
1644319
Appears to be sealed, but who knows? Could be 'resealed'? At any rate, I've been taking them for a couple of months with no negative reaction.
680866
Might have been previously opened. You may want to return. The transparent adhesive tape covering the cream should not have been tampered with and should be taut.
1790985
It probably got cold during shipping. Warm it up under hot tap water and see if it clears up. Jojoba oil solidifies at cold temperatures. Throw it in the fridge and you'll see what i mean.
1960213
It has been awhile but I believe it was sealed in some way...I can't remember the exact way so you could tell if someone used it or it was tampered with. Hpe this helps!
501344
No, mine came fine and new (sealed). You should send it back for exchange or refund. don't wait! I like this oil, the taste is not as strong as say extra virgin coconut oil.