Has anyone had problems with the motor failing? We have only been using this swing for a few months sporatically and now the motor is junk. It does not swing. Has anyone else experienced this same problem? Has anyone had problems with the motor failing? We have only been using this swing for a few months sporatically and now the motor is junk. It does not swing. Has anyone else experienced this... » Read More Has anyone had problems with the motor failing? We have only been using this swing for a few months sporatically and now the motor is junk. It does not swing. Has anyone else experienced this same problem? « Show Less
323433
Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps you! Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps... » Read More Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps you! « Show Less
323434
Just got off the phone with F.P. and they are sending out a new motor housing. I have to complement F.P., their customer support person was great, not to mention our swing is about 4 years old and we're getting the part for free. I love that "F" word...free!
323435
Our motor died too. We called the number J. Schaumberg indicated and FP promptly sent a new motor, which has been working fine for the past month or so.
323436
hi there, our motor failed as well and i phoned that same number,but when i gave them the product number and date code they couldn't find the match. could you please share the numbers that you have? we just had baby 2 and baby 1 loved her swing. svittitow@yahoo.com thanks in advance
323437
Yes we have had 2 swings that the motor has went out of. Trying to see if you can just buy the motor.
323438
I don't think it'd work. I just called in our swing. I don't know it would work. All I can say is call again and try again, if it doesn't work, ask them to help you! That's what they're their for! They are customer service!!!
2101049
This is not the swing for u I bought this for my newborn son it worked great up until now he's 5 months old I'veHad the swing about 4 months the motors already going on it makes loud noises and barely wants to go mySon is 15lbs an it acts like it doesn't wana go and the seat sits way to far down I have a 1 almost 2 year old who is 25 lbs and if he sat in the swing it would ruin it. NotThe swing for u
1198610
The only thing I could recommend is getting the replacement cords. You should be able to find it here on Amazon. My son has gone through two sets of cords as well, but we've had the SwingAway for a about a year. He hits every day at least 100 swings on the SwingAway depending on his practice/game schedule. The cords do eventually wear out. Good luck.
138987
It sounds defective to me! We have had no problems with ours and have to rough young (2 and 5 years) boys that play with it!
2005758
I just recently replaced my motor and have not had any issues so far. My initial motor still works, however, it was the gear box that crapped out .... lasted about five years and begin screeching and grinding (gears wore out ... unfortunately you can't find a kit to just replace the gears). So, I have a backup motor now.
1080831
Same thing happened to me. If you wind it to much it will start making a clicking sound and you can break it. All I did to fix it was push the little leaver that holds the bb's from comming out until it unwinds completely because the crank isn't cycleing correctly. I did it a bout two or three times and it's working good now.
389867
I think we are on our 4th year now - they were feeling pretty icky last summer and this year when I took them out of the garage to hang them they were super super gross. Going to have to replace them this year. One of them is actually oozing wet looking droplets of sticky oily stuff. I think we will go with a different brand of swing - the lifetime replacements are expensive! (wrt weather - we live in Pittsburgh and have hot, humid summers. I do take the swings down in the winter but they are stored in either an unheated garage or a deck box.
2229399
ours has started having issues this season as well, ( less than a year old) I plan to open it up and see if there may be debris or chemical buildup restricting the moving parts..... not sure if there is a fix? would like to hear what problems/fixes others have had as well
1485268
No we have not had that issue. Then again, we've only had it since Christmas, but my son plays with it a lot.
1935775
Maybe you had some moisture on the motors connections or else. You should check on your app settings, all the motors must show OK. if one of them is failed, you should replace it.
1410074
So far Schwinn has been very good about getting back to me, but not so good in fixing the problem. I have replaced the control panel, nearly all the wires and the dc motor. It still doesn't work, but they are still working with me. If either of you have any luck, please let me know via this post.Thanks
463678
google "motor and My Little Snugabunny" and you'll see it is a very common problem with this product. Even on the Fisher Price website, nearly every other comment is about the motor dying.
1634035
I bought mine in July 2012, loved it and this also happened to mine, I got about a season and a half out of it before this happened. I spent the entire summer last year at the repair shop and they say nothing is wrong with it. Very disappointed!!!
1217515
Just doing some speculating here . . . but do you have a way to determine whether the problem is with the motor or with the controller? Beyond that, I wouldn't have a clue. Good luck.
1361269
Half of the time, I couldn't get it to work period. The engineer at SwingSmart said that it may be due to me not coming to a complete stop before I started my swing, something to do with the system detecting the start of the swing. It is supposed to work whether you hit the ball or not, but that was not my experience.
1059611
It's a mass produced toy, it probably isn't made to the highest of standards. If you plan on playing with it much, I'd just accept the fact that it may break down. If it happens within the period where you can return it for free, maybe exchange it for another one. The two I have are fine after several months.
1513458
I'm waiting for my second replacement unit now. They've already acknowledged that this is a design defect and that the project has been redesigned. Contact customer service again, request another replacement and ask for the redesigned unit instead. There's nothing you're doing wrong and I'm not aware of a way to fix this. I took the first one apart and it's just cheaply made with plastic gears and an undersized motor that don't hold up.