Mine stopped working after only 3 weeks. It says 1 year guarantee, has anyone been successful getting a replacement? Thanks.
844673
Mine died after TWO days! I have Prime so as soon as UPS logged that they had received it Amazon emailed that my account was being refunded. Best reason to become Prime eligible.
844674
Mine stopped after 2 months. I didn't get the chance to try to get a replacement. Anyone know how I can go about this?
844675
I am working on getting mine replaced. I will pursue it tomorrow. I bought it in August, and its Late November now... not even 12 weeks in and it's dead as a door nail. I will pursue a replacement, i'll keep us all updated with my attempt.
844676
I got a replacement even though I wanted a refund! Mine stopped working after a month! Please fight for a refund -- for the both of us. :)
844677
Mine stopped working after a month or two. We did not receive a replacement; however, after posting a negative review, we eventually received a refund.
844678
After 30 days Amazon won't automatically replace it. Mine died after 5 months and Amazon directed me to the seller'e website - https://www.jacobsparts.com. You can call to 800-738-7120. You can email support@jacobsparts.com. You can also go directly to the RMA request portion of the site http://www.jacobsparts.com/rma/ to request a replacement or a refund.
1843320
Mine did not last that long! I wish I could be more positive.sorry. I wrote a review that was not kind!
536564
Mine lasted for two weeks. Now i have to deal with trying to get a warranty credit or a replacement. I enjoyed it while it lasted but not nearly long enough.
292988
I bought it in March and in July it stopped working. I'm going. Email the company and see if can get a replace
926930
I forgot about the warranty period, might want to check the vendor. But I didn't count the warranty by the time of purchase. It looks to me like a "hit or miss" thing. If it works, everything will be rosy, if not ask for a refund. At least mine is still working after a year. Good luck!
1562554
When I got it . They told if the unit wasn't working. Properly. They would replace. For me ..... I did not had any issues. It. Works great ....
694583
Stacey, sorry to say this but it's failed. I hope it's been less than 30 days since you bought it... I am looking for the box it came in to verify manufacturer warranty period in the hopes that it will be longer than Amazon's deplorably short one. When I find the OEM's package I will update with what I find out. My condolences, until it gave out, I loved mine.
861080
I would love to know this as well... Anyone found a replacement that works?
1888248
We used ours about a dozen times and then the On/Off switch spontaneously stopped working. I'm not holding my breath on them sending me a replacement as it has been just over 90 days since time of purchase.
383338
Mine works perfectly. I would send the defective one back if you really cannot get it after following the instructions, and ask for a replacement; I'm sure they'd send you one...
1004077
the same thing happened to me - TWICE! The first time it lasted about 3 months, so I thought maybe it was just a fluke, but had amazon replace the item and then a month later it stopped working. Unfortunately - very bad quality product! I would still request a refund.....
102599
I suggest you buy another brand...mine quit working after maybe three weeks...I'm not impressed with this one at all...I too will be getting something else...
1242636
Wish I could help you. The unit stopped working completely the third time I used it, just past the 30 day warranty. Amazon was nice enough to make it good and refund my money. Great company, Amazon.
1126667
Sorry you got a bad one. Mine works perfectly. Hopefully you can get a replacement.
746170
Mine stopped working altogether after 1 week. Count yourself lucky dude. They don't respond and don't refund or exchange.
423940
Yours worked almost two years. Mine never worked at all. I'd say you're ahead of the game and I think it only had a one year warranty.
462055
I had one that quit working shortly after I got it. I contacted the company and they replaced it in short order with no hassle.