So who do you call to get a refund?
832828
Contact fisher price customer service and while you're at it harass em for info on a recall
934456
They do not and have the worst warranty. Getting a refund is like a second job.
569904
Did you buy this on Amazon? Find your order and click Available Actions, Return Items. You can print what you need to send it back for a refund. I did this and received a full refund within a week. Good luck!
705585
I know..that is my dilemma. This company is not being helpful regarding the refund and return process. My next step is to call Amazon regardin the issue.
2235793
My guess is call the company when you have a problem and have a copy of your purchase receipt.
1103746
I you ordered it from Amazon, you should be able to return it for a full refund, inclusive of shipping and tax charges.
1683162
the one i bought didn't work at all. i was promised a refund but that never happened either.
372237
hi i got that thing but it was broke so i aske for the refun but because i asked 30 days after they discount from it and did not give me the full refund...is bad when you forgot to return when is broke...i wish i could have my full refun
2217238
Yes you can a full refund if you are not happy in any way. Just email Zen Health Labs via Amazon support and they will issue a full refund.
1505621
Good luck. I sent mine back for a refund. I was not happy with their customer non-service either.
1829235
Call amazon customer service and they should give you a full refund, as they did for me. I too, was fooled by the reseller's bait and switch tactic. When I called amazon customer service, my agent said he could see multiple similar complaints in the history. He immediately. Issued a full refund and even told me that I need not bother returning the product.
142266
How do I get refunded for this product after normal wear and tear created opening in the foam?
1415911
I would assume the person you bought it from, or they could tell you who to contact
114485
Log into your account and pull up the order. It will give you an option to return the item. Follow the instructions to print return label. When the item is received, your billing account will be credited. If the order is not saved on Amazon.com, simply call customer service. I'm sure they can take care of it over the phone. I have always returned via the website.
2232641
I just got my $50 refund as well. With all the dramatic price fluctuations it's a shame they are no longer honoring the 30-day price guarantee.
949153
As of today, I've already gotten 2 price adjustment refunds, as I purchased this machine at the "then bargain price" of $220+. Both times I called them directly (they don't publish this number: 800-201-7575). Call and wait for a live person to help you. No problems either time, and you'll even see the refund on your order history before you hang up! Amazon is great this way!! Enjoy.....
838487
I had the same problem and I wrote to the company. They did refund my money.