I purchased the 215 subwoofer two mths ago and it has stopped playing. i have two front speakers hooked up to it which are both still playing.
856027
I would read the directions that were set up with it. If you have experienced a recent power outage, sometimes the sync function between the Receiver and the unit has to be reestablished. Meaning that you may have lost setup settings. Also make sure no one has flipped settings on the front or back as that will cause a problem with the unit turning on. (word to the wise, when you fix it write down the configuration in the manual) additionally the cable that is plugged in the back of the sub....make sure it wasnt pulled out of the back of your receiver by mistake. If you have this hooked up as a "speaker" and not a sub, also make sure the connections are established. Is this hooked up to a Yamaha receiver? If so you may want to cycle through the on screen setup directions and use the auto setup mic that came with the unit. Every time I have issues, I use that tool and it always seems to fix the connection issues. I know with mine, if the PCM source is not working (digital) the unit wont sence the signal and turn on. If you have multiple source inputs (DVD CD and GAme Player) you may want to make sure that they are putting out the required digital signal or it wont jump start the sub. ....I know, when did setting up Stereo equipment become a full day tech project? I am missing the analog days myself
856028
Your two front speakers are still playing because they are driven by your receiver, not the subwoofer. They are just connected through the subsoofer.
894961
Have you tried a subwoofer that works? It will not work if the signal being emitted is not decoded to send the signal to the subwoofer, like Dolby surround.
148077
I'm also having problems with the sub. It worked initially but now it doesn't. Nothing comes out. I've tried a different cable and different sub so I know its the receiver. Did you ever figure out what was wrong with yours?
1305739
I believe it is down firing. I found that the subwoofer needs to be near the soundbar- I tried putting it behind my couch and it just sounded weird. I have it right below the TV and it sounds much better there.
1867961
There's a red and a white colored set of audio connectors that go from the base to your audio system. Check to see that they are both plugged in solidly (you can pull them out and reinsert). I also discovered that the further away from the base I sat, the easier it was to start losing the sound track, which might sound like one side or the other is missing.
1856711
That piece is poor quality, don't use it. I have a 200 watt infinity sub and it sounds great without it.
1247734
I also had an older Creature and I had a similar problem with the new one. I almost returned it before I finally got it to work. Everything seemed to be connected properly but there was no sound. The answer with mine was the connection of the power port on the subwoofer. It isn't as firm as it could be and because of that, it can be difficult to connect properly. And even after it it has been working, if the subwoofer is moved around a bit, the connection can be broken and the sound lost again. When you insert the plug into the port on the sub, try to wiggle it and see if that helps. If it doesn't, remove it, plug it in again and keep trying to move it around. Sooner or later, you should establish contact and get sound. At least, I did. Use of an electronic contact enhancer such as DeoxIt Gold G100L may be of help. This problem is due to a design flaw. If the connection was more solid, this should never occur. Unfortunately, it does. The speakers are so good that it's worth the effort to keep trying to establish a good connection. If you continue to get no results after a while, the problem may lie elsewhere and returning the speakers may be your only option. Please send in a review or comment to this reply and let us know if this has been of help.
103127
I plugged it into the left input of subwoofer and connect channel one (out put) of Pioneer VSX-824 5.2-Channel. When I do sound check the subwoofer respond perfectly fine but when I play pandora, airplay with iPhone or DVD, the subwoofer does not make any noise at all. What do I do?
546920
The previous answers are good. Page 32 of the manual gives a picture of the connections on the back of the receiver. I have a B&W; subwoofer connected without problems.Eric S
63620
Yes, probably so. Check to make sure you still have a full warranty. I bought mine new and haven't regretted the purchase for a minute, great sub with lots of punch for its size!
1502918
Mine died after 3 years. Reciever and surround speakers still running, though. I almost always forgot to turn the sub off. I see it apparently doesn't pull much current, but I believe that this "constant on" had something to do with the failure. It's an electrical failure, simply won't turn on: it's dead. Replaced it with a Klipsch R sw10, a much better subwoofer.
496030
If the light is out, I would check to see if there is power getting to the sub-woofer. If you have a meter, check it with that. My money is on the power supply. Again, I'd check with Polk tech support after testing the power supply. If you don't have access to a meter, you can pick one up cheaply at Harbor Freight or perhaps you have a neighbor who is "handy". I hope that helps.
1573762
I do not believe you can. http://www.youtube.com/watch?v=O8R4Vemvhsc&sns=em this is a good review and shows the connection options. Mine sounds like junk. It started to sound distorted or something about a month and a half in. My friend knows speakers and said the subwoofer is cheaply made and there is a lose connection so it keeps cutting out. I wouldnt buy.
1669542
Not sure what u mean but make sure there is sub cable input for the receiver and subwoofer. Some older subs use speaker wire instead.
2195801
I agree with Jerry, if you have the option to send it back do so ASAP. I have had 2 of these units the first one the Subwoofer and Sound Bar would lose link very frequently, and sometimes emit a strange feedback.But could you explain the symptoms you are seeing? Personally I had the best luck with putting the sound bar in pairing mode (Hold input button till flashing) while the sub was unplugged. Once you plug in the sub it may pair automatically otherwise hold the link button until the lights go solid.Note: My second system has worked flawlessly since I unboxed it, solid link and no strange feedback. I agree with Jerry, if you have the option to send it back do so ASAP. I have had 2 of these units the first one the Subwoofer and Sound Bar would lose link very frequently, and sometimes emit a strange feedback.But could you explain the symptoms you are seeing? Personally I had the best luck with putting the sound bar in pairing mode (Hold input button till flashing) while the sub was unplugged. Once you plug in the sub it may pair automatically otherwise hold the link button until the lights go solid.Note: My second system has worked flawlessly since I unboxed it, solid link... » Read More I agree with Jerry, if you have the option to send it back do so ASAP. I have had 2 of these units the first one the Subwoofer and Sound Bar would lose link very frequently, and sometimes emit a strange feedback.But could you explain the symptoms you are seeing? Personally I had the best luck with putting the sound bar in pairing mode (Hold input button till flashing) while the sub was unplugged. Once you plug in the sub it may pair automatically otherwise hold the link button until the lights go solid.Note: My second system has worked flawlessly since I unboxed it, solid link and no strange feedback. « Show Less
1431550
Mine is rated the same and it seems to be working fine though I never really play at high volumes. Great speakers
124121
You can use your own..I did anyways. Just so you know I only had my subwoofer for 2 days. Its been months now and its not fixed. The sub is really crappy. It broke twice. I just bought a energy sub and the system now rocks. Just thought you would like to know.