One review refers to a green back light. Just installed my filter and the display is not backlit. Can I assume I have a faulty filter?
346968
If you turn the black knob vertical so that the water will be filtered and then turn on the water, the display should light up for a few seconds to tell you how many gallons you've run through the filter. The light doesn't stay on long though. If yours isn't doing that then, yes, I'd say you have a faulty filter.
171369
It wouldn't hurt to try. If it doesn't work, then you can always return them and get a new unit. The light on our unit stopped working within the first six months so I tried to keep track of the filters by calendar and changed it every few months.
1943289
Turn it off, remove the filter, clean it (I use a little dustbuster or a regular vacuum on a gentle setting), put it back, turn it on, and press the filter button (the light will go off). voila!
1500889
Yes, there is s little indicator on the top that shows green for new filters and as it gets older it changes to red.
566569
I found there to be a bit of a green tint when I first turn it on, but it resolves after it warms up a bit. Not a big deal to me. Perhaps my green is your blue with a bit of yellow thrown in??
1578639
I've tried everything in the world to reset the light. I've used a paper clip, a toothpick, the tip of a mechanical pencil, whatever would fit in that hole, and it just won't reset. The pre-filter and permanent filter have been cleaned. The company says I can return it at my own expense and get a new one in 2-4 weeks.
421756
Return it. I didn't have that problem. In fact, the air should be cleaner when its running because of the filter.
1772619
my filter is color coded....turns red from white as it gets older....then turns black when it is fully black it is time to replace....i don't have a date code? not much help to you i guess.
973113
Use the tip of a ballpoint pen in the hole next to the red light indicating clean the filter. Takes a few seconds and the red light goes off. I haven't had a problem with this. Janice
1893792
No. Something may be wrong. Is the plastic it come with off completely? check inside. Make sure the filter is in correctly.
2195211
When you open the new filter, you will find a new battery in there too. The battery is responsible for thelittle light that changes from green to red when the filter needs to be replaced. I change mine much more often than you. Good luck.
60351
I have the same situation, but after a much longer period of use. My second filter was at the stage when the light would flash red. Before I replaced it, the light stopped working. I replaced the filter, and still no light working. Checking online, I found that, with the filter out, you can access the switch for the light. I pressed it and the light activated. Put the filter back in and it didn't work. Repeated a couple more time, with no success. I also read online that there is no direct relationship between the light and the filter itself; it simply tracks water flow. I have decided to keep using it until there is an obvious change in either flow rate or water quality. I have the same situation, but after a much longer period of use. My second filter was at the stage when the light would flash red. Before I replaced it, the light stopped working. I replaced the filter, and still no light working. Checking online, I found that, with the filter out, you can access the switch for the light. I pressed it and the light activated. Put the filter back in and it didn't work. Repeated a couple more time, with no success. I also read online that there is no direct relationship between the light and the filter itself; it simply tracks water flow. I have decided to... » Read More I have the same situation, but after a much longer period of use. My second filter was at the stage when the light would flash red. Before I replaced it, the light stopped working. I replaced the filter, and still no light working. Checking online, I found that, with the filter out, you can access the switch for the light. I pressed it and the light activated. Put the filter back in and it didn't work. Repeated a couple more time, with no success. I also read online that there is no direct relationship between the light and the filter itself; it simply tracks water flow. I have decided to keep using it until there is an obvious change in either flow rate or water quality. « Show Less
1089756
I just replaced my filter with a 3rd party brand and was able to reset my filter light - it went off after I held it for the required amount of time. I've used 3rd party filters more than the GE ones and have had no trouble.
877160
It's definitely the filter, if you have a new filter replace it if not take the filter out and see if it still happens, I had a exact same problem, replacing the filter took care of it. I even tried to clean the filter but that didn't help.
557863
Sorry Arthur...I think you're right! I ordered a spare filter back in June and thought nothing of it. Then, I went to change my filter this morning and the one they sent me was wrong. My old filter has an opening on both ends and the new one does not. Plus, the part number is different. Maybe it's a new design but I'm not putting it in until I find out. Thanks for making me aware of this. I wouldn't put your's in either. Please let me know if you find something out from the company.
34293
No- make sure the filter is in correctly. That caused problems with mine too!
642749
No. Keep changing the filters. If not contact Samsung and let them know. Maybe there is something wrong with your unit. Cause we never had any problem at all. Hope this help!