Protection Plan for Kindle HD When Pre-Ordering your New Kindles This "Service Net" warranty people Charge You Right Away for this warranty coverage even though you do not have your new device in hand.I emailed them twice asking they are charging me for this right away? Answer by some guy named Michael M. says it won't ship until I get the new Kindle..Wrong...They Charged 89.99 to my Amazon Card and the warranty paper work will be here by the 20th?I'll have the warranty 60-90 days before I even have the new K-HD.Your best bet is to pre-order your new device w/o getting this coverage. You can pick this extra coverage a few days after you Actually get you new Kindle HD to avoid being billed for it right away and if there may be confusion in actual warranty time frame... Protection Plan for Kindle HD When Pre-Ordering your New Kindles This "Service Net" warranty people Charge You Right Away for this warranty coverage even though you do not have your new... » Read More Protection Plan for Kindle HD When Pre-Ordering your New Kindles This "Service Net" warranty people Charge You Right Away for this warranty coverage even though you do not have your new device in hand.I emailed them twice asking they are charging me for this right away? Answer by some guy named Michael M. says it won't ship until I get the new Kindle..Wrong...They Charged 89.99 to my Amazon Card and the warranty paper work will be here by the 20th?I'll have the warranty 60-90 days before I even have the new K-HD.Your best bet is to pre-order your new device w/o getting this coverage. You can pick this extra coverage a few days after you Actually get you new Kindle HD to avoid being billed for it right away and if there may be confusion in actual warranty time frame... « Show Less
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From the first line of the Technical Details:"With pre-order, your credit card will be charged for the protection plan at the time of purchase, but your coverage will not start until your Kindle is shipped"Seems pretty clear to me.
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WATCH out for these crooks. I had the exact same thing happen. They charged me IMMEDIATELY for this warranty yet my Amazon shipping status shows a delivery date of November 27. I cannot submit a negative review because "This item has not been released yet and is not eligible to be reviewed."I contacted Amazon and demanded a refund. I am supposed to have my refund within 3-5 business days. Funny, it took less than one day for them to charge me. Perhaps they are in financial difficulty?Avoid purchasing this product until you have your device.
29849
Can anyone explain to me how does Amazon's return policy work if I pre-order it and decide to return later? Thanks.
1053631
I have had to use it twice. Once to replace a Kindle Fire with a cracked screen, and again to have a cell phone screen replaced. All went threw with out a hitch, a new Kindle was ordered and I sent the old one back in the box that the new one was shipped in. They sent me a prepaid label to send the cell phone for repair in and it was back in a few days don't remember exactly how long it was. I will advise you to read the whole contract before purchasing. Someone pointed out in a review that (I can't remember what he said it was called) the contact is consumable. So if you buy a contract for a $600 electronic equipment and send it for a repair that cost $400, a second for $150. You would have a plan that only have a balance left of $50 (two repairs of $550 minus the original value of $600). So if you have forbid a third repair of more then $50 they would send you a check of $50 and then the plan would be cancelled out after that. I'm not saying thats a bad thing, you just got $500 in repairs for the price of the contract. I have multiple contracts with them and have only had to use two of them. Thats the problem with electronics, they for the most part work and will at last many warranties except for that one out of a thousand (barring power surges and drops which is what happened to the Kindle).
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Actually I ended up buying Invisible SHield Original Guareenteed a lifetime. It was $25 Make sure it has a liquid that you put on the back of the shield in the box, it is the best type to get. My daughter put it on my first Kindle. I tried to save a few $$$ but it was not worth it. You won't be disappointed in buying the best in these shields. ! You don't even know they are on here.I bought mine at radio Shack but uou can get them at Best Buy too.. If they cost about the same you don't have to have the same brand just make sure it has the liguid to put on it. Good Luck! By the way it fits perfet too!Designed for The New Amazon Kindle Fire HD 7" Actually I ended up buying Invisible SHield Original Guareenteed a lifetime. It was $25 Make sure it has a liquid that you put on the back of the shield in the box, it is the best type to get. My daughter put it on my first Kindle. I tried to save a few $$$ but it was not worth it. You won't be disappointed in buying the best in these shields. ! You don't even know they are on here.I bought mine at radio Shack but uou can get them at Best Buy too.. If they cost about the same you don't have to have the same brand just make sure it has the liguid to put on it. Good Luck! By the way it fits... » Read More Actually I ended up buying Invisible SHield Original Guareenteed a lifetime. It was $25 Make sure it has a liquid that you put on the back of the shield in the box, it is the best type to get. My daughter put it on my first Kindle. I tried to save a few $$$ but it was not worth it. You won't be disappointed in buying the best in these shields. ! You don't even know they are on here.I bought mine at radio Shack but uou can get them at Best Buy too.. If they cost about the same you don't have to have the same brand just make sure it has the liguid to put on it. Good Luck! By the way it fits perfet too!Designed for The New Amazon Kindle Fire HD 7" « Show Less
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The answer is an easy NO - This is now listed in the details "SquareTrade Protection Plans are only valid for new products purchased at Amazon within the last 30 days." But beaware of a company that offers a warranty on Amazon for $111 and the same exact plan from them if you didn't buy it here is $279! WTF? That's a difference of over $168 for the same coverage for the same product just because it wasn't purchased here, I can see a small discount but they might as well sell out to Amazon at this point - Who in their right mind would pay $279 for a $550 tablet?Go with Smart Guard - Same exact plans, not Amazon only and much cheaper - 3 Year Tablet Accident Protection Plan ($500-600) The answer is an easy NO - This is now listed in the details "SquareTrade Protection Plans are only valid for new products purchased at Amazon within the last 30 days." But beaware of a company that offers a warranty on Amazon for $111 and the same exact plan from them if you didn't buy it here is $279! WTF? That's a difference of over $168 for the same coverage for the same product just because it wasn't purchased here, I can see a small discount but they might as well sell out to Amazon at this point - Who in their right mind would pay $279 for a $550 tablet?Go with... » Read More The answer is an easy NO - This is now listed in the details "SquareTrade Protection Plans are only valid for new products purchased at Amazon within the last 30 days." But beaware of a company that offers a warranty on Amazon for $111 and the same exact plan from them if you didn't buy it here is $279! WTF? That's a difference of over $168 for the same coverage for the same product just because it wasn't purchased here, I can see a small discount but they might as well sell out to Amazon at this point - Who in their right mind would pay $279 for a $550 tablet?Go with Smart Guard - Same exact plans, not Amazon only and much cheaper - 3 Year Tablet Accident Protection Plan ($500-600) « Show Less
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It was my understanding you are required to purchase the extended warranty at the time you purchased the kindle paper white. The warranty became active upon receipt of kindle. I recommend contacting amazon or the 3rd party that offers the warranty.
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According to the 2 Year Protection Plan for Kindle Certificate of Coverage paragraph 9 - Limitations of coverage. "The contract does not cover: Any product located outside the continental United States`, Alaska and Hawaii."I would call Amazon at (866) 321-8851 and inquire if this is an absolute prohibition or are there exceptions?JVictor
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Start Date: Warranty lasts two years from Kindle ship date. Your warranty plan begins on the date your Kindle shipped (or when your Kindle ships for pre-ordered devices) and is inclusive of the manufacturer warranty period. Manufacturer's warranty and SquareTrade warranty overlap = first year covered by Amazon (manufacturer) and SquareTrade, second year covered by SquareTrade.
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Since you have more than one question, the best response I can give you is to call them directly at 1-866-374-9939. I purchased mine through the Amazon site when I purchased the Kindle.
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Tania:I don't think so. One device, one warranty is my understanding.I always buy the warranty as I have had to return 5 of the 15 devices I've purchased.Suggest you call Kindle Support at their on-line number.Chuck Sankey, Ed.D.Hutchinson, KS
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Purchased mine on January 25th and I'm still waiting in the backorder queue, if that gives you any indication. I'll let you know when mine shows up, as it might give you an idea about yours. Regardless, I think waiting 4 weeks or so for Amazon to restock is well worth paying the MSRP instead of the 20% to 40% markup other online retailers are charging, including some of Amazon's own 3rd party sellers. I don't fault them for charging it though. If consumers are willing to pay the inflated prices then there's no reason a business shouldn't capitalize on it. I'm just saying I won't. waiting 30 days or so for delivery is worth $200 or more in my pocket. End of rant. ;o) Purchased mine on January 25th and I'm still waiting in the backorder queue, if that gives you any indication. I'll let you know when mine shows up, as it might give you an idea about yours. Regardless, I think waiting 4 weeks or so for Amazon to restock is well worth paying the MSRP instead of the 20% to 40% markup other online retailers are charging, including some of Amazon's own 3rd party sellers. I don't fault them for charging it though. If consumers are willing to pay the inflated prices then there's no reason a business shouldn't capitalize on it. I'm just saying I won't. waiting 30... » Read More Purchased mine on January 25th and I'm still waiting in the backorder queue, if that gives you any indication. I'll let you know when mine shows up, as it might give you an idea about yours. Regardless, I think waiting 4 weeks or so for Amazon to restock is well worth paying the MSRP instead of the 20% to 40% markup other online retailers are charging, including some of Amazon's own 3rd party sellers. I don't fault them for charging it though. If consumers are willing to pay the inflated prices then there's no reason a business shouldn't capitalize on it. I'm just saying I won't. waiting 30 days or so for delivery is worth $200 or more in my pocket. End of rant. ;o) « Show Less
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I learned some time ago that if I bring in my printout to a local shop, as long as Amazon is an authorized dealer in say Canon or the brand I"m buying, they will beat the price if they haven't already. The local shop has been around for years, handles the areas "big box" warranties and offers a way better deal than here on Amazon. Amazon has lost a good amount of money from me because of things like this thread not to mention it takes quite some time to ship big ticket items to me when the local place is 10 mins. away and has it in stock. The only thing I still order from Amazon is books. Good luck to all that are waiting, I"m going to the store in the am for mine. I learned some time ago that if I bring in my printout to a local shop, as long as Amazon is an authorized dealer in say Canon or the brand I"m buying, they will beat the price if they haven't already. The local shop has been around for years, handles the areas "big box" warranties and offers a way better deal than here on Amazon. Amazon has lost a good amount of money from me because of things like this thread not to mention it takes quite some time to ship big ticket items to me when the local place is 10 mins. away and has it in stock. The only thing I still order from... » Read More I learned some time ago that if I bring in my printout to a local shop, as long as Amazon is an authorized dealer in say Canon or the brand I"m buying, they will beat the price if they haven't already. The local shop has been around for years, handles the areas "big box" warranties and offers a way better deal than here on Amazon. Amazon has lost a good amount of money from me because of things like this thread not to mention it takes quite some time to ship big ticket items to me when the local place is 10 mins. away and has it in stock. The only thing I still order from Amazon is books. Good luck to all that are waiting, I"m going to the store in the am for mine. « Show Less
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I was told by Amazon it could be purchased within 30 days of actual purchase date of the Kindle Fire. I would contact Amazon just to make sure. It is really good insurance to have. Never had a problem using it with my other Kindles.
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We had a similar problem but already have our Kindle Fire 8.9 and were still able to add the 2-Year Protection Plan plus Accident Protection. I would assume you should be able to as well. The number to call for the provider (Servicenet) is 877-441-3836.
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I hate to be the bearer of bad news, but having a dresser or any other heavy object within the buyer's control fall on the product is probably not going to be covered by any warranty. Generally, warranties cover manufacturing or design defects--things outside the control of the purchaser. But the situation you describe is like buying a car, running into a light pole with it, then trying to get your warranty to cover the damage. If you let some heavy object (a dresser, for Ba'al's sake!) fall on your computer then the fault and cost of repair is all yours. I doubt that the seller will send you a new one if you give that reason for the warranty coverage request. Make sure, before you start buying parts--and from the situation you describe, you will have to buy them out of pocket--that you know for sure what's broken. The MacBook Pro I purchased this LCD for had two components to the display--the LCD display panel itself, and a tough plexiglass cover that is stuck in place with a powerful adhesive. If you see cracks but still see a clear picture behind the cracks, then it sounds like your LCD panel is undamaged but the protective cover is cracked. If so, the part is a bit cheaper (~$30 for the plexiglas cover vs $40-60 for the display panel itself) but you must be very careful about replacing it. It's easy to crack and destroy the LCD while replacing its protective cover. I've done it myself. So make sure which part you need, purchase accordingly, then either be very slow and careful about replacement or pay a qualified tech to do it for you. Apple computers are wonderful, absolutely the highest quality machines available, and are worth spending a little money on to keep them going. But once you get up into the $500+ range you might want to start looking for another (used or refurbished) Apple rather than simply driving on with whatever you have now. Good luck with your machine.
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You will have to contact visual land. They only offer a 30 day warranty, but they may offer to replace it for $50. I would just cut my loss and get a kindle. Visual land is such a rip off.
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You are covered up to the price you paid for the item....that is it. It does not matter when you reach that point. People are thinking they are better off taking the 5 year warranty instead of 2 but it does not make any difference. If you paid $99 for the item that is all you get from the warranty and the shipping uses up part of that....LOL. If it is a large item and requires someone coming to your home, they will pay $99 and you are stuck with the rest of the bill. I had to really ask direct questions to get these answers. They do not tell you this any place. Be very very careful if you use them. You are covered up to the price you paid for the item....that is it. It does not matter when you reach that point. People are thinking they are better off taking the 5 year warranty instead of 2 but it does not make any difference. If you paid $99 for the item that is all you get from the warranty and the shipping uses up part of that....LOL. If it is a large item and requires someone coming to your home, they will pay $99 and you are stuck with the rest of the bill. I had to really ask direct questions to get these answers. They do not tell you this any place. Be very very careful if you... » Read More You are covered up to the price you paid for the item....that is it. It does not matter when you reach that point. People are thinking they are better off taking the 5 year warranty instead of 2 but it does not make any difference. If you paid $99 for the item that is all you get from the warranty and the shipping uses up part of that....LOL. If it is a large item and requires someone coming to your home, they will pay $99 and you are stuck with the rest of the bill. I had to really ask direct questions to get these answers. They do not tell you this any place. Be very very careful if you use them. « Show Less