All of my photos are on an independent hard drive . How would I use this product with a hard drive ,as I cannot direct the hard drive to do anything
824440
That's a good question. I have never tried to capture any pics from an external hard drive. I wished I had an answer for you, but I don't.
824441
I bought my PK from a catalog and not the directly from the company. Mine also did not work properly when I tried to use it. I called the company and they suggested that it was possibly because it had been on a shelf somewhere for awhile and the software was out of date. The company emailed me updated software and it worked perfectly. It was very simple to use and I had no further problems with it. I hope you get it working.
824442
I have a desktop computer and an external hard drive. If that's your set up, plug the PK into the computer's USB port, and turn on the external hard drive. The PK will be listed with a unique name under devices and drives (such as E drive). Then copy from the external hard drive (which might be called F drive) to E drive. Hope that's pertinent to your question.
409520
I have this system but I do not understand your question. Are you looking for add-ons for the product? If so, you can use practically any hard drive you wish as well as different cameras. The cameras that come with it work very well. Hope this helps.
569937
Initial setup should be done by connecting to your PC. Once that is complete you can use it as a 'normal' external hard drive.
2200985
We use our Mac OS X and load the storage stick into it. The photos are uploaded to iPhoto where we sort through them.
1913531
Does anyone have the current software to download? So I can get mine to work again. I now have a new computer and I backed everything on to MyBook portable hard drive.
1408810
It's not a hard drive - just an enclosure. You would have to provide your own drive.
2015633
You need to install at least one internal hard drive for it to operate. It will take 2 hard drives internally. You can also attach and external USB hard drive to it, but you must have an internal drive for it to work. Any size internal hard drive will work.
1197765
USB. I had issues with it mounting drives. ive tried the supported formats like ext2-ext4. it just would not work. you can solve this with the paragon app.
322363
Depending on the age of your computer and the software you have installed to look at photos, you could retrieve the photos in several different ways. One way, and it seems like it isn't working for you, is the automatic recognition. So forget that. Close your browser. Plug in the IOGEAR. Wait a minute. Then double-click on the computer icon. You will see a list of "drives with removal storage." Double-click on the one that matches the drive you plugged the IOGEAR into (Probably E or F) You will be given options on what to do depending on your computer and your software. Pick one. If you have a Mac, I have no idea.
1287708
Hi,The hard disk drive is independent with the OS. It depends on the connection port and the standard of hardware of the computer. The best way for you is to check the old hard disk drive on your computer and buy a new one with the same specifications.
751742
You would have to find a way to get the hard drive to work for both a Mac and a PC before anything. Then i believe if the pictures are in some type of JPEG format it shall work.
916911
No, you can use the external hard drive, it only support internal hard drive, sorry for that.
1220991
The way I have used it is to plug the SATA end into a bare internal hard drive and the USB 3 end into a running computer. I have done this to clone the running computer's hard drive on to the bare hard drive that I am going to install, so I can install it as a fully working loaded hard drive. There may be other ways to use this
1978120
What have you tried for transfering the photos? I've never had a problem loading pictures with my USB, as well as by simply loading my memory stick into an sd converter. I'm really not sure I'll be able to answer if those two options do not work.
690987
I have done this very thing with both of these pieces of software. This is really just a hard drive and will allow normal hard drive work.
2186109
No, nothing shows up at all, except that the drive is attached. I backed the drive up from my computer, not directly from the camera, could this be why? I have contacted Kodak and they will not help because they say it is not supported.
1637701
I had to play around with my pc settings for the camera. I have a built in camera and just had to switch it to recognize the device. A few times in the past I need to have the program disk in my pc, probably because it doesn't seem to say installed on its own. And I would need it again now if I wanted to use it..