Does the plastic pump stick come with it? That is what's broken, not the brushed nickel part.It is broken up inside the pump..??
832704
Yes, there is a plastic tube which runs from the base of the pump mechanism down into the container which holds the liquid soap. I've had no problem with this unit and use it daily. If the plastic tube were to become disconnected, I suppose you could remove the pump from the sink and re-install the tube.
832705
Yes, the guts come with the pump. I had the same problem, the plastic collar was broken on my old brushed nickel pump and I only needed the inside parts. It was easier and cheaper to buy a whole new pump just to get the inside part that was broken. Luckily, the plastic parts, the bottle, and stick mechanism in this pump match the ones that came with my old pump so I just changed out the broken part.
1717944
While cleaning, you may have inadvertently lost the very tiny white plastic bead that sits loose inside the pump assembly at the bottom of the spring piece. Same thing happened to both my units. So I used a round pinhead from a decorative hatpin. Just pulled it loose from the pin and dropped it into the bottom of pump shaft and all worked again. The bead prevents the pump from pushing air back into the soap reservoir instead of out the dispensing tip.
1612634
Had the same problem and could not find a replacement pump! Had to revert to table spoon-sorry. Never tried going to the manufacturer themselves
833322
I found cleaning the pump intake solved the problem. When I took my out, it had cat hair plugging the intake side. Once I got it cleaned out, it works like new!
1656741
Hmm not sure. I have never had to replace that piece. Mine did not come with any extras. I found the pump replacement on eBay but not sure if that is what you mean. Sorry I can't be of more help. I think Elaine's answer below is the right solution. They might be able to help.
522299
Mine did not. However I contacted the maker if the pump and they provided the needed hose and fittings for $2.
307510
It's been awhile, but I believe it's a screw cap. I have a pump from an older order.Check with Amway or buy a pump container. It's worth it.
1504161
You will need to dissemble the whole pump. On my case, the pump was working, however the bottom piece of this item was not rotating... We change this item and the pump was working fine.
1090696
Yes, it comes with a pump in plastic wrap. You have to put it in. Love this stuff.
581756
No it didn't, do you have the matching pump ? Because I think the instructions on that were with the pump. If not you can contact them, their customer service is great !! Good luck :) best of wishes new Momma
1296867
The pump you have is broken. The same thing happened to me the second time I tried to use my pump (it was after my brother-in-law was messing around with the pump so I guess they are delicate). However, I had purchased two balance discs (one for each foot) and each came with its own pump. I used the second pump and it inflated fine. Get another pump (perhaps at a sporting goods store or Amazon) and you should be fine. In the mean time you can take the pump needle to a bike store or service station and see if they will fill your disc for you. Your local gym teacher also has a pump that will work. The pump you have is broken. The same thing happened to me the second time I tried to use my pump (it was after my brother-in-law was messing around with the pump so I guess they are delicate). However, I had purchased two balance discs (one for each foot) and each came with its own pump. I used the second pump and it inflated fine. Get another pump (perhaps at a sporting goods store or Amazon) and you should be fine. In the mean time you can take the pump needle to a bike store or service station and see if they will fill your disc for you. Your local gym teacher also has a pump that will... » Read More The pump you have is broken. The same thing happened to me the second time I tried to use my pump (it was after my brother-in-law was messing around with the pump so I guess they are delicate). However, I had purchased two balance discs (one for each foot) and each came with its own pump. I used the second pump and it inflated fine. Get another pump (perhaps at a sporting goods store or Amazon) and you should be fine. In the mean time you can take the pump needle to a bike store or service station and see if they will fill your disc for you. Your local gym teacher also has a pump that will work. « Show Less
1144486
It is only the pump Brady. the pump works on many different models. What I find interesting is the same pump sells for a different price on different models even though it is the same part. Unless the filter is damaged in some way you do not need the whole assembly. You would be paying an extra 30 bucks for a part you do not need. It was very easy to install though the pump may not look exactly like the original manufacture part. Hope this helps...
1038841
Pump? Mine did not come with a pump. It came as pictured with a pop-up top. In general, with pumps, usually spinning it to the left unlocks it.
151230
The pump body is not brass. It is of some form of hard plastic. The threading oneither side is of brass.I.Tucker
1821358
Mine came with a paddle and pump. The paddle kind of sucks (as described in others' reviews) . I went ahead and bought another one.
271238
You may have inadvertently lost the very tiny white plastic bead that sits loose inside the pump assembly at the bottom of the spring piece. Same thing happened to both my units. So I used a round pinhead from a decorative hatpin. Just pulled it loose from the pin and dropped it into the bottom of pump shaft and all worked again. The bead prevents the pump from pushing air back into the soap reservoir instead of out the dispensing tip.
560828
There are screws on the sides and top that once unscrewed opens up the metal casing for the insides. But best bet for time and overall performance you can just buy a new one. For the price you couldn't beat it with a stick.