I keep getting the error "USB Device Not Recognized" when I plug them into the computer USB port. How do I fix this? Does it work?
833012
Go to "import video" on whatever software you're using and the mini cam should be there whatever it may be called.
833013
I sent mine back for a refund I was having the same problem and couldn't get it to work
575612
Are you getting any USB 3.0 devices recognized as 3.0? If not, then you may need to ensure you have the correct USB drivers installed.
659700
I figured this out myself. The state is USB3.0 drivers is terrible. I had to update the USB3.0 drivers on every machine I connected this too except one. So, if it doesn't start update your USB3.0 drivers from your motherboard manufacturer.
2214405
If you have it. Plug it into the rear USB port and try it. Most likely it won't be recognized by the system.
1489206
Seems to work well when connected to a regular USB port. So far I have not confirmed that any of the USB ports I have used are USB2. I apologize for that. Good luck with finding a definate answer.
437339
It was the USB cable. We didn't have it connected. I attached it and went to plug and play. Works good. Thanks for the reply.Brian
2112804
The USB is a standard physical device that knows nothing about the operating system. The most likely issue is the USB driver, which you should probably upgrade.
639542
I cannot specifically say that a "USB Player" will be recognized. I plugged in a thumb drive and it worked. I have also plugged in an external hard drive through a "Blac X" (USB) and it works flawlessly. I assume that any standard USB device will be recognized and therefore should work. I read the first comment about lousy product and service. That has not been my experience. I emailed a question about using thumbnail displays and received a prompt reply the following day that addressed, and answered, my specific question - it was not a generic automated response. I cannot specifically say that a "USB Player" will be recognized. I plugged in a thumb drive and it worked. I have also plugged in an external hard drive through a "Blac X" (USB) and it works flawlessly. I assume that any standard USB device will be recognized and therefore should work. I read the first comment about lousy product and service. That has not been my experience. I emailed a question about using thumbnail displays and received a prompt reply the following day that addressed, and answered, my specific question - it was not a generic automated... » Read More I cannot specifically say that a "USB Player" will be recognized. I plugged in a thumb drive and it worked. I have also plugged in an external hard drive through a "Blac X" (USB) and it works flawlessly. I assume that any standard USB device will be recognized and therefore should work. I read the first comment about lousy product and service. That has not been my experience. I emailed a question about using thumbnail displays and received a prompt reply the following day that addressed, and answered, my specific question - it was not a generic automated response. « Show Less
1750579
First thing is to make sure your USB port is active on your computer. If you have more than one port try them all. Do other USB devices work in this computer? I have had problems with Apple computers some times but the device always works in PCs. If still having problems I would contact the MFG.
1053923
I had issues with at least two major PC brands whereas depending on the USB port I use USB flash drives, the unit is not recognized by the BIOS/UEFI, or it detects but later can't be open by the install application/boot loader. Sounds silly, but try to use a different USB port and see if that works for you.
1985282
It may be that you need to use a powered usb hub, if that doesnt work I would, if you havent already, google the problem and see if other users are experiencing issues or if it is just you
1988792
Cleo,One more thing is that USB is backward compatible so a USB 3 device should work just fine in a USB 2 port or even a USB 1 port for that matter.Regards,Charlie
1050731
If its a standard USB port it should work just fine but always check with supplier as well this they know the specs of compatabilty best. I had a slight problem with them ( I received what looked like it was a return and was missing parts, just my guess) but they were very professional. Addressed all my inquiries and fixed problem rite away with out any other issuers. I would def use them again.. The product is very good for the items you receive as well as the price.
2022934
I've used mine on several computers, running windows XP, Vista, 7, and 8. They all recognize it. Just need a working USB port.
1869536
It's a USB device so I can't imagine them being incompatible, but I'm using a PC so I can't be certain.
341966
When I plug it into my Samsung Tablet it recognizes the USB port..I'm not sure what the issue is your asking
2041744
help when the go gear 16 GB MP3 is plugged into the usb port there is an error Does not recognize the device and that it has malfunctioned what do I do? joe