It is a great product and I like it very much. Only problem: the pin on the kickstand broke in less than 3 months. Can I get a replacement? how?
838487
I had the same problem and I wrote to the company. They did refund my money.
375496
you should contact monoprice customer support. I did after my product sat in box for 6-months before I was able to use it. (installed in new home under construction) They sent me a replacement part no problem.
1695464
I'd have them send another stand honestly. No need to try to replace something you paid for already. The original stand has worked great for me.
1527596
It happened to me too, broke at side bridge at buttons, This is my second one, because great colors and slim fit I order other one.Because its only under $10 I really did not give much importance to warranty part of it.
1981635
Hello Luis, For any Customer Service issues, please contact us at cs@spigen.com and we will be able to help you further. Sincerely, SPIGEN SGP
2006798
Spigen SGP says:"Thank you for letting us know!If you are having issues with your power button, we'll send you a replacement part to fix these issues, we'll have them around November 11 for shipping!Just send us your order number and let us know your issue through Amazon messages and we'll be happy to assist you get a fully functioning case.Thank you and hope to hear from you soon!"
892938
Oh gosh, sorry, I really don't know if you can buy a part replacement...but it seems very sturdy and I pretty much use it everyday and so far nothing has broken etc. - another customer has helpfully provided an 800 number below so I hope that helps you.
2059012
Call the product support number, ask for brian woodruff and ask for a warranty replacement, as long as you email him the order information he will can get them sent
106594
its a great case, yes it has port covers on the headphone jack and the charging area, but sadly no the holster wont double up as a kickstand... sorry dude, but its a wonderful case i fully recommend this case anyday!!!
1552299
Ordered mine in January and it broke a couple of days ago. I love it so much, I'm not mad I just ordered another one.
1070129
I bought it as a gift about two years ago for my son. If he had a problem, I would know about it. It was what he wanted. The stand was damaged when I got it but the company sent a new one.
1088674
u said that you have had it for two years...u can call the number and get replacement or extra balancing bars...i did. they came fast.
1607682
I'm sorry, but I have no idea if Spigen will replace it if it breaks, but it's worth a shot to ask in the event that happens. I recently had an issue with another product, and after an email that company sent me a replacement with no issue. As for this case, I am still using it and switching between it and the Spigen Tough Armor case. Both are awesome, and I haven't had any issues with either. But the Spigen website is www.spigen.com. Best of luck.
1799518
I didn't know that.anyway that's a good news for me . It's broken I need to get fixed. how can I contact to the seller? Let me know
582873
One of the push "pins" that helps adjust broke on one of our legs when trying to adjust it--wish I hadn't! Really liked it until then. Still need to figure out how to fix it...
186400
Yes. I bought it for my son, but saw it just yesterday on his nighstand and it was on the kickstand sideways.
818496
I bought mine because a friend had one; he spoke highly of the case as much because of the customer service he got. He needed something replaced and the company jumped right on it. I say give them a call and see if they can help.