I am missing the rods, can I reorder them?
862769
If parts were missing, I suggest you return the kit and purchase a complete kit. Keeping this kit without the rods is like getting an automobile without wheels. A negative response but I hope it helps.
1703013
Hi I have email factory to get your answer I have not heard back from them yet.RodPapa Rods Retail
512297
You will have to purchase them separately. It does come with the rod connectors.
1506305
They should. They have multiple fastening spots for rods. Order one and if it works order the other. If not, one is easier to return than two.
1684768
Yes as long as you have the proper adapter. Some units come equipped with a limitation of the number of rods you can add on. As I do not know what kind of unit you have, I can't give you anymore information. If you can send me a photo and the unit model perhaps I can help you. I also have a couple of spare rod adapters cheap if you need one. Thanks Juan
704400
Your local hardware store like Lowes or Home Depot. i would definitely call the manufacturer if you're missing pieces.
1391208
You're probably better off asking the mfg but I have two 12" brushed nickel extension rods that we didn't use that you are welcomed to. Let me know if interested.
921748
I never figured out how to. I placed my order not knowing what would show up and received the wood one. Based off of my experience, I'd guess that the default option is the wood one so if that's the one you want, you might be okay not specifying.
1673311
Dear Marty, you could contact with your order seller and they will advise you how to do. Thanks.
2010019
I don't believe you can buy replacement rods. However, as someone else suggested, you could use spaghetti. You also could fill it with rice. Rice stays nice and dry, plus I believe it might allow the knives to sink in a little further too, which is a plus. And another idea that I had run across was wooden skewers, which is another great idea. I would not simply toss it. There are other options to fix it, such as those that I mentioned, that will enable you to continue to enjoy it. I love mine! I have had it for almost a year now. I am very specific in how I use it (and wrote a review detailing how), so there has been no damage to it whatsoever. Hope that helps.Good luck!
448254
I don't think you can get the stainless steel rods - if that is your issue. The plastic parts are not available as far as I know. The fasteners - could be replaced with bolts/nuts maybe? You might contact the company - they may make parts available to you - I don't know. Ernest
983049
I used two brackets for mine, but rod sags a bit in the middle. May decide to add another bracket.
1541725
You should be able to. The rod is not attached to the vertical bars when you receive it. So it could be cut before assembly if you have tools for that.
1646203
I don't believe we got one either... we used this and my husband put it together. I think you are supposed to go in the order that the parts are listed. I know that it took him a few hours to do http://www.afgbabyfurniture.com/form/P661_part_list.pdf
1250356
Hi , i would personally suggest you to get a different rod. These tend to sag in between after sometime. They also fell on my head :(
2106138
Yep. You should contact the company. They'll probably mail you some. I've had good luck getting parts for large items like this and it typically comes very fast. Look for a piece of paper that says something along the lines of "Do not return to store if parts missing." It usually has the contact info you need.
25050
The manufacturer website has spare parts. Might have to order directly from them.