Does the case charge via USB from your computer? With the phone battery at 100%, the case battery did not budge from 50-75% indicator for 3-4 hours.
841707
I've had this case for about 4 months, and haven't had any problems charging via USB from my computer.
841708
Have had no problems charging both the phone and case batteries, but it is much slower on the PC than a wall wart charger because the dedicated charger provides more current. I didn't time it but charging from 75-100% appeared to take around two hours. Try using a wall wart USB charger to confirm the battery will take the charge. If so, the PC USB current is too low to charge the battery...
715452
The Charge wasn't my problem. The switch to turn on charge to the phone didn't work after about 40 days. It would only heat up and not charge my phone. I still have the case and it still has all four lights showing a full charge. I ended up purchasing a new one direct from mophie.
66310
Install the battery the correct direction. The case will light up when the battery is installed correctly. Snap the case over your origional phone. My experience is that the case lights all the time, when charging, when the phone is on, when it rings or a text message OR when it wants to. My battery lasted only 3 days, the case is now in my drawer ((
1993383
I tested it through a somewhat thick piece of plastic (baseball card holder), and it still charged. However, the entire back panel is more bulky than the normal, so I am not able to use my previous case on the phone. Shouldn't be an issue with the more lenient protective cases
1361345
I'm not typical...I use my laptop only occasionally and it stays plugged in most of the time. However, I did test the battery when it arrived and I got about 4 hours out it with light usage.
805869
It only took a couple hours in my case. The phone should tell you when it is "charging" and when it is "charged". Jim
179374
I haven't charged mine from the computer- I have a charger that plugs into an electrical outlet that works well for about 4 hrs worth of charging.
574307
'cause when the phone says 100% the battery is not actually there. the phone only interprets the voltage it senses but the capacity of battery is not full yet. I recommend to only charge the phone with at least 2A charger. suppose you have a 0.7 Ah charger (700mA) (it reads on the charger btw) then 10000mA divided by 700 means 14 hours of charge required! this is why you should always charge with 2A charger, that way over night (cca 6h) your phone will be fully charged.
1325244
I've had mine off for two days straight, in the past. With intermitant use (1/2 hour at a time), 6-7 times during those two days it was still charged. After several months ALL SMDs still bright and white.
97992
I had problems with this not charging - but each time it turned out to be the usb cable that had gotten too loose. I would try a different USB cable and see if that will charge it. We have had ours for a year and the battery life, while not great, is still a good hour or so.
458674
I let mine charge for several days, and it still never came on. Then I charged it for several more (with switch in off position), never worked.
1615945
That doesnt sound right. Mine made no noise. Initial charge was 99%. Placed battery in phone and charged to 100% after a couple of minutes. Charges to 100% every time now.
2152208
I had mine sitting idle for about 6 months and then checked it and it was around a 50% charge. It didn't go dead or anything. And charging it took a couple hours if i remember right. But that was several years ago.
651833
Hello..there is a button you can push that tells you the current charge (right above the usb) Did you notice the current charge level prior to charging? It may have held the charge and didn't need recharging.. I've had mine in the back of my truck for months without charging. I love this thing..
2086379
You may charge the battery and the phone if you have 2 USB and mini USB cable. One of the battery connected to the computer and the other to the battery on the phone. I've never tried it, but maybe work. Greetings.
1287928
You have to hold it. Then it should charge. If not try charging the case. Still not working return it for a refund
2259175
It takes about two hours to fully charge your phone. I haven't had the case that long to determine it's life expectancy.