I bought the product a few months ago and just tried to use it. the pump dosen't work , seems that it is missing a part inside, maybe a check valve
843366
Could be a faulty pump. I would either return the pump for replacement, or buy a new pump. They are inexpensive. I have not had any problems with mine. I would alos recommend buying an external power supply like Pyramid Model PS-4KX. I have one of these and I never have any troubles.
843367
I would see if you can return it, we have had ours for awhile now and never had any issues. we love ours
1879814
I would say you have a defective pump. I so far never had that happen to me.
751811
We had problems with the sand pump...we purchased one used and bought parts but is ALWAYS leaked.
462782
I was unable to use the pump on my blood pressure tester. I tried to return it, but was told since it was not defective...just me unable to use it, the shipping charges on the return wouldn't pay for me to send it. A couple of weeks later I took it to my doctor...she was unable to inflate it either. Not defective? Only useless!
1243
Hi JH , Maybe you install wrong way the pump , you have to get uper the pump , if does not work , you have to intall another size ,and before you swivel the chair , you need to pump up firt.Think about keep it or retun it up to you .I bought 4 chair after 4 month all of them broken the amrest.
771987
yes the pumps are faulty and I am not sure but it seems the bottle leaks somewhere causing a mess around the bottle.
930746
It has been too long for me to remember this thing. But there should be a place to inflate it and a plug to seal it. Sorry I am not much help. But send it back and tell them the plug was missing, better yet get your money back.
1525079
I'm sure you have, but have you tried tightening the valve? Because that part is so hard to find, I'm guessing it rarely goes bad. I guess you could try bialetti.com. I looked there but did not find it, you may have better luck.
856343
I had trouble starting the pump at first but after a few hard pumps and twisting it around I got it to work. It might be defected.
438292
Just got the bottle and have tried for 15 minutes to get it open and can't. I have ordered this before and had no problem opening it. Is it possible the pump is defective?
182089
There could be a few issues, either the suction pump is defective, there is an obstruction in the hose attachment, or an air leak if the hose portion is damaged. There is also a possibility that there is nothing wrong with it, the machine in my opinion is useless, don't expect much from it even if it is working.
32158
The problem is not the box, it's what's inside the box. This is a poorly made product marketed by a company that will not stand behind it. You should avoid this product and buy something else like a Coravin or simple pump system.
2051713
tried to purchase a new switch from the pump maker, but they do not sell repair parts. this is a way for them to make more money for the company by forcing you to purchase a new pump if you feel you need it. do not care how they back the product.
1670513
Hi Rachel, Without knowing how old the machine is--two things could be wrong--the water pump may be defective--not getting the water out of the reservoir. You may also check the tubing it may be blocked. If it is still within warranty I would ask for new one.
261136
I am not sure what you are asking? Is the pump not working, perhaps clogged up or defect. I have to clean the unit at leastonce a week since I have multiple large dogs. It is not the greatest design, that is for sure.
687544
My name is April and I am in Customer Service and will be more than happy to help resolve your problem.I see you are having an issue with your pump. Please contact me at 800-545-1344 Ext 5200 or email me at aallen@kollerenterprises.com.If my voice mail picks up it means I am helping another customer but your call is important to us so be assured I will return your call, be sure to leave me your phone number.
735434
I wouldn't use this manufacture the product only worked about 2 months. I gave up on trying to get my warranty replacement pump. To many hoops to jump through. Stay Away, if you have Academy Sports and Out Door Sporting goods in your area and go their.