How do we get support for these cables? I have two of them and both have now failed in less than a year at the connector end.
834402
I just realized they still have a presence on Amazon. You can contact them in your order history. I'm not sure what they will tell you. If they do not resolve it, contact Amazon and they will might refund it, but I'm not sure.
834403
The contact link I found for this company (I am not sure if this will work because it is based on my order ID):https://www.amazon.com/gp/help/contact/contact.html?ie=UTF8&asin;=&isCBA;=&marketplaceID;=ATVPDKIKX0DER&orderID;=107-9568636-9912251&ref;_=aag_d_sh&sellerID;=A76FR6O1NBAXV
834404
The contact link I found for this company (I am not sure if this will work because it is based on my order ID):
834405
The vendor will replace the cables without question, but with some excuse about having received a bad batch. But I purchased an original cable from Apple and got the same results -- not working after a short period of time.
539857
I have had my cables replaced twice, once a year. They send you a new pair, as long as it's within the warranty, with no problem. Both times, it seemed like there was a loose, wiring issue, causing sound to drop out of one of the sound engines.
573364
Have you considered it might just be a bad cable. No matter how ridged a companies quality control is a faulty product can slip through. Have you asked twisted vines for a replacement?
929040
I have stopped using mine because the bridge cable is not snug resulting in a poor connection or no connection. My guess is it is your bridge cable.
1535531
If it's actually the cable that's going bad (or has gone bad), you'll most likely need to talk to somebody at Cables Unlimited. They are an excellent company with a good customer service record. Don't get mad and start cussing - just tell them what you're experiencing and they'll help you any way they can.
2181448
i have the same problem. bought 3 fans less than a year ago and 2 failed in the last week. i will try and change the fuses but have put Amazon on alert just in case.
2252192
Same thing happened to me I hav 2 cables one completely stopped working the other started working again after I did the ios8.02 update see if that works for you
1977777
FTDI driver, just go to their website, I only use these cables and never had a problem.
536794
Have you tried using another cable? Let us know if it works at BelkinCares@belkin.com with the link to this post.
576100
That happened to mine too, crappy jacks on these things. You need to re-solder a new jack on. Instructions can be found online on how to repair 3.5mm cables. Best of luck! Hope you know a nerd!
539094
Dear Customer, Thank you for your interest in our cables. To better assist you, could you please contact us at service@bluerigger.com as we need some additional information. We look forward to hearing from you. Thanks, BlueRigger LLC service@bluerigger.com
1247918
If the connectors are broken you can get replacements from most electronics stores. If they have simple come of its mostly trial by error with finding the correct slot for them. If you could be more descriptive as to th issue i could be better help.
216175
This happend to me as well. I didn't contact the company, they contacted me after the harsh review I left them. They released a series if defective cables. They replaced my cable at no charge at the request I send them the defective cable at their expense and change my negative review. Got my new cable and have had no problems since.
2004609
My mini USB cable stopped working. Does anyone know where I can get another one?
1856852
It sounds like you may have a defective unit that needs to be replaced. Maybe it's just the cable that needs replacing?
824512
I am dealing with Tech Support. They have given some suggestions, and will let me return it for exchange if they don't work. Sorry I'm not far enough down the road to know what is the right solution.
1848848
It's the wires. Try a different battery. If it continues to say, Connection Break, than it's your connection wires from the charger to the battery.Try a different set of those.They're pretty cheap; order some, and if the problem persists, I don't know what to tell you.But return the cables. you could just tell them they didnt work or something and get your money back so you're not taking a loss on that at least. :/