I replaced the cartridge when the replace cartridge indicator light began to flash. The light continued to flash with the new cartridge, even when I replaced it with a second new cartridge. As a result, my Flash and Go is not working. I have received...
828383
I think your second cartridge is not working. I had the same thing happen. I just ordered a new cartridge. Hopefully the next one will work. Or I will be returning it.
219701
If this was the first time this has happened to you then you might want to ask for a replacement as that particular cartridge might be defective. I have never had a problem with a remanufactured cartridge.
1153000
Are you sure you replaced the yellow and not another color by mistake? Is the new cartridge empty?
2148068
I would trouble shoot this process: retry the old cartridge to verify the printer works; if yes, then retry the new cartridge and verify clean firm contacts; if still not working, then it is possible the electronic PCB board on the cartridge is at fault requiring a replacement.
1335427
Same thing happened to us, and we had to replace the printer. We changed the ink out for first party manufactured cartridges, and it still didn't work. We were lucky they covered it under warranty, but it still doesn't make sense as to why it happened. Good luck.
1454509
This is in addition to my previous comment. In my experience, the cartridge does not work if it is past 6 months of the expiration date.
1617319
It does not happen to me. I have no problems. Try and change the cartridge maybe it's bad.
1624126
Mine worked fine. Maybe its the light bulb that needs to be replaced. I don't know how to do that. Return it if you can.
1089567
Yes, but...odd that 6 months after purchase the replace toner light is flashing. As we use this for home use and aren't prolific printers, seems odd it should need replacing already. Nevertheless, we still like the printer overall.
419759
As I described in my long review, I was advised to take all out and place them back frst, once it didn't work, I was advised to take the other black cartridge and as soon as I placed the second one, it recognized. Just make sure you take the sticker and orange plastic on top. I didn't do anything else and it's intriguing why it works that way... Good luck, let me know.
99401
PS Make sure your printer is plugged in and turned on before you attempt to replace a cartridge. You be surprised that how some people would not know this.
2130224
When I purchased this brand the reviews says that it may take a few tries to get it to work. I had a cartridge that did not work, and I removed it and put in back in and it worked.If that does not work I would contact the seller for a solution. Hopefully, this works. :)
2061952
Using the cartridges is always interesting. The chips onthe cartridges need to perfectly match the pins in the printer. If you are getting "cartridge not recognized" that may or may not be solved by removing and replacing the cartridge. If you are getting noting, power down the printer, let things reset and then try the new cartridges. I consider these a boon when they work and am not too disappointed when they don't. You might also try cartridges from one of the other packs. I hope this is helpful - and if not, truly sympathetic.
1180572
I received paperwork in my shipment that stated your printer will give you an "empty" notification, because the little computer chip on each cartridge will not work correctly after being remanufactured. There were also instructions on how to bypass or ignore the "ink level warning" on the printer if that warning doesn't allow the printer to print. Give it a try printing a sample page or two. My replacement cartridges have been working just fine. Good luck!
15192
I'm sorry I'm unable to help you. I returned the item for refund so never had to replace the cartridge.
692654
Having the same machine, I have never had a problem. Check that the cartridge is not defective and that you have correctly inserted it in the right slot.
912546
NEVER pull all of the cartridges out to replace the cartridges. Do them one at a time. Make sure all of the packing tape strips are off of the cartridge. Seat the cartridge properly before pressing down at the front of the cartridge. If the light doesn't come on there's something wrong. Most likely, you've ordered the wrong cartridges.