Got mine in mail yesterday charged it and it will not turn in - is there a trick to turning it on?
831563
When I first got mine, I charged it for a least 24 hours. The On/Off switch should function easy to turn the device on/off. I am not sure WHAT is the problem with yours. It very well may be a defected device......?Sorry, Wish you luck...!
831564
I also charged mine for 24 hours, actually longer cause I charged it in the guest bathroom. Anyway, I pressed the button and while holding it you slide it up and it turns on. Maybe charge it longer and if that doesn't work it might be a defected one. Hope you can figure it out, otherwise you'll have to send it back and wait to get another one. I love mine, so it would be worth the wait if you had to return it.
831565
I purchased as a gift for friend, However the friends loves it. I have the battery operated and love it. They are made the same. I Just press down and slide up at the simultaneously in d that V shaped section. Make sure you're hold the tiny button down as you slide.
1753692
I have the same problem. The light in front is on and the power button is pushed one way and it still dose not work. I have the same problem and mine has been on charge for several day's and it still does not work, and the button is in the right place.
1627549
Did you try charging it?? Cause when I ordered mines for my sister, it didn't turn on either, then I went to go charge it, and it turned on. If it doesn't work that way, you can try resetting it, though like I said before, I have a MP610, that one is better, than this one, my sister has this one, I found that one more complicated than the one I have which is the MP610, hope I was of help..
985697
Ooh, i haven't had to charge mine yet, and have had it for over two months now. You might want to return it or exchange it.
1887741
I am the same as the others, mine came charged. I installed it several weeks ago and it works. Maybe you should check with the company for a replacement. Good luck.
1688014
I just push the on button and it comes on. Maybe yours is defective. I would contact seller.
1955399
Make sure it is seated properly and the power cord is in a functioning outlet. Mine charged immediately and works fine. If that doesn't help, I would return it and request another.
189010
Make sure the battery is connected properly in the back. Make sure the battery is also charged. And press the button on the battery pack in the back to turn it on
1524036
is it turned on? also is the usb inserted all the way in the external battery pack? did you see all four blue charge indicator light up? have you found the power button on the side? have you tried a different usb lightening charge cord?
2013698
Make sure its fully charged. I only figures this out after testing it out and seeing very short videos of the test. I know there has been some complaints of malfunctioning, but mine works fine.
1032900
Push the reset pin. It's a little hole and the light comes with a little pin that fits it. It was charged when I received mine. Maybe you need to charge it up first if it doesn't work.
2247215
make sure it is charged. if it is, contact the company and they will repair it free of charge. i had a problem with mine not charging and sent it back. they fixed it and i've not had a problem since.
1422009
Same Here Patricia. We just got ours last week and we let it sit for hours then turned it on and nothing!! It won't get cold, won't turn on and if it does have a light...it's not working either. I'm sending it back. Good luck with yours.
1701040
Fortunately I have not had this problem. I would suggest attaching it to the charger one more time to see if you can get it to charge. Otherwise I would return it for an exchange. I bought an extra battery and have had no problems with the charging of either one.
1411310
Same problem here, my battery seems however not to charge at all. Did you find a solution/problem?thanks!
18813
Sounds like possibly a faulty battery. Have you tried sticking a straight ion into the little reset hole? Sometimes that works. Also, did you charge it for the recommended time before the first use?
1166445
Make sure the case is turned on n the cover stays open. The power button is very sensivite! Mine never chargea fully before the pack battery dies!!