The lights and sound quit working at the same time.
834107
Did you change the batteries? We had that happened twice and it is all fixed with new batteries.
380956
The blue light no longer comes on if you walk in front of it. I found that the animals got used to the sound and it no longer works on them. It worked for about a month.
1385781
Mine worked for a few weeks the each light started going out. I think it might be something to do with the power box
591994
Try replacing the batteries. If that doesn't work, I have no other suggestions.
889726
The lights are rated for 50,000 hours of use, or over 5 and a half years. The entire light would have to be replaced at that time unfortunately.
425472
Check the batteries. Usually it has a weak battery when something like this happens.
1294308
Theres 2 settings on the switch, one is just smoke and the other is with sound and everythig else.
2209508
In my experience (stage lighting), with most LED units the electronics tend to fail before the LEDs do.
535237
You are correct. I have had mine and it did the same thing. Pushing the reset and timer button and the light went out. I cant find my manual. Thank You!
511292
If the light turns on but no sound is not working properly. With the volume at least equal listening.
806030
Yeah, a light comes on, indicating that the unit isn't working as intended.
1261020
I had the same problem but I finally discovered the cause. I had one of the lights close to the sensor on the unit. When the light was off, everything was dark and the light came on. After a short while the unit sensed light and shut off.
1973370
fully charged: the light will go out. Suggest that contact the seller to describe the issue in detail.
1123520
If one side is lighting, that indicates that they are receiving power. If one side is out, the lights must be defective. The fact that one side is out on both lights at the same time is unusual. There are only two posibilities I can think of. 1 - Both lights are from the same manufacturing run and both failed or 2 - you have a voltage problem and it blew iut the first section. If you can get a voltmeter, check your voltage. If its over 14v, its too high. Either way, return the lights.
1518769
We didn't have that problem...our light stopped working the day we got it! :(
2242097
Twinkle twinkle little star, rock a bye baby, and heart beat...sounds is cracking so I turn it down and just use the light
2180401
I haven't had this problem but can imagine two solutions:- check the batteries if not already done so- open the toy and check the speaker connection, re-solder if the wire has come loose (use an electrician if need be).