Can the mineral plate be replaced once its expected hours used up? Can these be purchased through you? Thanks!
853548
The TDP lamp came with an additional mineral plate. I am hoping that when both plates are used to completion I can order another.
428427
I was able to replace mine, bought a new motor. Surprised our only lasts two years. I own a restaurant and use it almost 3x a week and replaced it only after 5 years.
2199541
Hi Jean - we used old China from a local thrift store!! You need a special drill bit and we had a lot of different plates break - once we got in the rhythm they came out great!!
1083626
There doesn't appear to be any warranty. Mine arrived missing the upper plate. When I called the company, the guy acted like I had interrupted his nap. He informed me that they quit making those six years ago. As far as a replacement plate went, I could go pound sand. Do I sound pissed?! I returned it and bought a different brand.Hope this helps you.Needless to say, I will never consider purchasing anything with their name on it.
500494
I'm not sure you would need to, as there is a small pack of blank tiles included. I assume they are to be used as replacements.
87861
Hi there - I am not sure if it can be replaced or not... its not "removable" or anything but I'm sure a contractor/builder would be able to somehow cut it out and put in the matching granite -- the measurements of the inlay are 18.5 by 41.8 (between 41.5 and 42) - hope this helps!
39891
I'd say as long as you clean them regularly you can replace as needed. No tears or discoloration your fine. Just boil them for 5 in or so.
1220881
I'm having the same problem. There is an order form for replacement mineral pads on the last page of the manual that came with this humidifier.Shows the item number as P/N SMFP-3 and the unit price as $6.00. No info given as to the size of the pads or number of pads you will receive for your $6.00 dollars. Says mail your order form to : Kaz USA, Inc.Consumer Relations250 Turnpike RoadSouthborough, MA 01772Phone: 1-800-477-0457
1424101
I think it's better to wait a little closer to the time -- I think the directions say the plates are good for awhile but not forever. They say to store unused plates in the refrigerator.
1896220
First of all I commend you for even thinking ahead and wanting to clean these filters, because that is truly the key component that is essential to their proper functionality. I have two methods. Sometimes I just use simple dish detergent like Dawn and a old toothbrush (or other soft brush) and water. Scrub lightly, rinse thoroughly, and AIR DRY BOTH SIDES THOROUGHLY before reinsertion. Other times I use bottled ammonia, water and an old toothbrush. After they are thoroughly dry and you reinsert them you will definitely notice how much fresher they smell. I run my machine 24/7/365 so I replace my plates usually every 6 - 8 months or so. You'll be able to tell when your plates are ready for retirement because the "fresh" smell will not be as strong as you are used to, even when your plates have just been cleaned. Hope this helps.
686242
I've only had mine (two in two tanks) for a few months so it's too early for me to report from personal experience if/when they need replacing, but the company says they last 1-1/2 to 2 years. Actually, I don't know why they'd ever need to be replaced, as the bacteria should regenerate, although the stones are supposed to leach calcium and trace minerals into the aquarium, and that effect would eventually diminish. Then again, I don't know why they should do anything at all for a biologically filtered aquarium that gets frequent water changes, but they seem to have improved water conditions, even in a couple of tanks that were in pretty good shape to begin with. I may add them to some other tanks eventually. I've only had mine (two in two tanks) for a few months so it's too early for me to report from personal experience if/when they need replacing, but the company says they last 1-1/2 to 2 years. Actually, I don't know why they'd ever need to be replaced, as the bacteria should regenerate, although the stones are supposed to leach calcium and trace minerals into the aquarium, and that effect would eventually diminish. Then again, I don't know why they should do anything at all for a biologically filtered aquarium that gets frequent water changes, but they seem to have improved... » Read More I've only had mine (two in two tanks) for a few months so it's too early for me to report from personal experience if/when they need replacing, but the company says they last 1-1/2 to 2 years. Actually, I don't know why they'd ever need to be replaced, as the bacteria should regenerate, although the stones are supposed to leach calcium and trace minerals into the aquarium, and that effect would eventually diminish. Then again, I don't know why they should do anything at all for a biologically filtered aquarium that gets frequent water changes, but they seem to have improved water conditions, even in a couple of tanks that were in pretty good shape to begin with. I may add them to some other tanks eventually. « Show Less
946807
It is best to just replace it. You can try and soak it in vinegar if there is calcium build up on it. For more info you can contact tech support at 1-800-519-8794
947235
From what I understand they cannot be replaced. They are in a strip, so you may be able to contact Kovacs and see if they will replace the strips. They are supposed to last decades... We have three of these and really like them.
1952839
The dinner plates are larger than standard plates. I did purchase ice cream bowls in addition to the plate set, so yes you can buy replacement pieces.
1168601
The only thing I can suggest is what someone already did - take the underneath plate off, and use distilled water. Hope you did not put anything in the water..that will certain spoil the machine.
1094692
replacement is not an issue. the material they are made of is a soft gel-like material. it will not deteriorate, and is not affected by moisture.i use mine daily.
2086909
Yes, I called the company. They sold me a slab a little longer then I needed, we cut ourselve to the measurement. They did say they are not responsible for the damage in the shipping, the slab was packed very well and there was no issue.