The printer will not recognize any cartridge even those from Epson. Does anyone know how to deal with this?
825617
Same here. Bought generic replacements on overstock dot com and those worked ok. Funny
825618
Epson is very frustrating with not recognizing cartridges, and I have heard sometime they don't even recognize their own. I use only remanufactured cartridges which work just fine, and I have not found them harmful at all to the printer as Epson keeps threatening. It helps to find a brand of remanufactured cartridges that Epson usually does not reject (try different ones). When it rejects a new cartridge you have put in, you can try removing all cartridges and reinserting them, pressing each in firmly. This often works. Sometimes, when Epson won't accept a new cartridge I have installed, I then replace also any others that look like they are very low, and when I do that, then the Epson finally accepts the cartridge. Try that as well. I find a lot of ink is wasted with all of this, so it makes up for the loss to use the very much cheaper remanufactured cartridges!
835158
We do not use Epson cartridges and it works. After you put in the cartridges, a pop-up comes up. "Epson" cartridges were not installed, do you want to use the non-Epson" (something like that anyway)....and your command is YES. Try printing something and the message will come up...try it.
2061952
Using the cartridges is always interesting. The chips onthe cartridges need to perfectly match the pins in the printer. If you are getting "cartridge not recognized" that may or may not be solved by removing and replacing the cartridge. If you are getting noting, power down the printer, let things reset and then try the new cartridges. I consider these a boon when they work and am not too disappointed when they don't. You might also try cartridges from one of the other packs. I hope this is helpful - and if not, truly sympathetic.
142742
Please try the following link...http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoTy;pe=FAQ&oid;=183883&prodoid;=63091942&foid;=198024
436415
When I replaced an empty black cartridge on my Epson XP-420 with the YoYoInk black cartridge, the "Cannot recognize the following ink cartridge..." message appears. I cannot clear this message and the printer will not print. Please advise.
1554042
I have been trying to get this to work and it is not. Is there a way to re-set the software? I didnt know before I installed that I was supposed to hit YES, it is EPSON. Now I cannot get this to work? Pls advise.
968420
today I was able to find out that your ink cartridge is different than the ink cartridge that I use for my Epson. It will not work you will have to get information from ink owl to verify what kind of resetter that you will need sorry for the wait. I hope you find what you are looking for.
52000
it would not register and would not print . i followed the directions but do not have much patience so i purchased a new cartridge hope this helps Rick
1967791
i'm having those exact problems now...can't scan without cartridges, and can't print black without color cartridges. there MUST be a solution...anyone?
2183615
It depends on what is wrong with it. I know that many times my printer would tell me that I need to replace the ink even when I know there is plenty of ink. Come to find out that if I use a fake cartridge, sometimes it will reject it. So, then I have to put in a Epson cartridge and the rest of the fake ink will work fine. If you have tried cleaning the heads, then you might have to replace the ink for the color that is not printing right. You can also call Epson and they will try to help you.
1498677
I tried everything ------my printer needs a new print head---- for a epson 3880 the cost of a new head ,almost the cost of a new printer. Nick P.
815270
Hi. Please take the cartridges out, then please turn off printer and then wait 20 seconds. Then turn on printer and don't put in cartridges yet. Wait until the printer starts up. And when it prompts for the cartridges. Please make sure you remove the orange piece from the new cartridges, then please put them in, and make sure they click in, it might need the extra push to get them in, if a message pops up that they are not original, please just acknowledge the messages and click ok. and do 2 test prints. This should work. Please let me know. Thank you
396787
dont know yet...I"ve already sent it back to epson with a factory default! They have replaced it for free under warranty. I will let you know when I get it back in two days.
1291021
They didn't work for ME either, they are a waste of money. They worked only briefly, then I started getting the "cartridge not recognized" message and the printer is now completely useless. EPSON is the problem--they have software blocks and encoded timers on their cartridges, so if only ONE cartridge is out, the printer is completely useless: it won't print even in black & white, it won't copy, it won't fax and it won't scan. Please join me in boycotting the disgustingly immoral and unethical Epson company and do NOT buy any printer products from them! I will never own another. The WF520 was by far the worst I have ever owned, but not because of quality, which is fine-- it is their forcing you to use only their ink, thereby circumventing customer choices in ink, cartridges and other things Epson wants to monopolize. And when we buy a printer we should be able to USE it as a scanner or copier with black ink only, even if the printer has a problem with colored ink. DON'T BUY EPSON.
2247159
First 127 (part# e-1271) cartridge I installed wasn't recognized by my printer and gave me an error message. "Cannot recognize the following ink cartridge(s). Install them correctly. <Ink Cartridges>". I removed that one then I installed the second, it installed without a hitch. The printer proceeded to print the pending jobs. After those jobs, I'm getting the same error message. I do have a WF 845. It didn't work on mine.
1643637
I am still using my first cartridge, so I cannot be of any help, but can you contact the seller to inquire about your problem? I see someone else had a problem, so I will be on alert when I change to the new one. Sorry I cannot be of more help. bummer...
158260
I hooked mine up and had the same problem. There's an adjustment on the cartridge that should fix the problem. It should be on the instructions. I thought mine was broken and after the adjustment it's been fine ever since.