I've replaced the remote twice, and neither has worked. I changed batteries, checked polarity...still, nada. Any clues? Fan is ok.
1023160
The unit that receives the signal from the remote is in a very poor location. Only way it works is - stand up with hand high in the air aiming at the fan and be within ten fee or less. I waited to long to return the product.
1023161
This was my worst buy from amazon. I was unable to contact seller to return fan
1200682
I assume that could be more than one thing. Easiest first: Does the little LED on the transmitter come on when you press the buttons? If not, check your batteries and their proper installation. If the batteries are good, and you see the LED, can you turn the fan's light on and off? If not you may have no power to the fan. When you installed the fan, are all of the connectors inside of the fan housing properly connected? The fan's receiver my be disconnected. I don't have the installation instructions handy, and I installed three different fans, so I am not clear on the details anymore. It's been years. Lastly, if none of the above helps, contact the seller or manufacturer or see if there are problem reports and solutions on line.
369165
Sorry to hear that. All my remotes did work. I would go to your account and under your orders select the option to return or exchange. I am sure they would be happy to replace them if they are not working.
335473
https://www.youtube.com/watch?v=77etbCkjexs - It really is a simple set up, so it is probably a defective remote and you should get a replacement.
1524067
Turn the fan on. While it is running press the reverse direction button on the remote (button usually has two arrows on it). Note: this will not work unless the fan is actually running.
2046554
I had similar problem until I hook it up to a battery. After that all is working fine for me. I also found that it won't work properly if the polarity isn't right. Double check that, as I went over and over mine and found I wasn't right. Also when you are checking all connections undue all connections to reset the controller and all will work fine if all the right connections are made. I've had mine working for about 6 months.
264454
If you are sure the battery is good and it is installed with the polarity in the right position and it still is not working you may have a defective remote. There is no much else to check. You will know the remote is transmitting when tre red light near the antenna lights when you push the button. Also make sure the tiny dip switches on both the remote and the main unit are set to the same code
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.
345708
i doubt it. i kinda did the same thing you're doing and tried to match it up with another fan. it was worth a shot, but didn't work and i sent it back. i went ahead and bought a brand new fan with remote
2079121
Check the battery in the remote. I think it's a cr2032. Replace it and see if that helps.
1284422
I looked around for a compatible remote for my fan and it doesn't seem matter. Regardless of what type of remote you get you will have to undo the fan and wire in a new receiver. I got one that was specific to my model of fan. I had to rewire it anyway. Its not difficult to do, just a pain. Have a friend to help.
848992
Try flipping the battery over! I had mine in upside down! Otherwise call the company. My sister got a replacement remote for a different product from them.
1085933
I had a remote that stop working, I changed the battery, still did not work. I order a new one. Sometimes thing just goes out. Good luck.
818396
Aimee, My remote never lit up, except for the small green light under the channel (A/B) switch. That's the battery indicator and I know you've switched the batteries in the remote. It's very possible there's a loose wire/damaged circuit. One of two things you can do. If you're adventurous (and lucky), open up the panels on the remote and look inside to see if there are any loose wires, connections, etc. If you're smart, get in touch with customer service at Amazon. It's possible you received a dud and it just needs replacing. I know it's a hassle but this "toy" is really a lot of fun. Let me know how it goes!
2136749
Mine worked fine, but it sounds like you have a defect remote. I would suggest contacting the vendor. They will probably just send you a new one.
1452205
Sorry I cannot help you there. When I bought mine I am not sure if the fan was defective but when I turned it on it bearly, I mean bearly blew any heat, so I sent it back to Amazon and did not get a new one.
316876
After going through similar problems several times, I finally changed the batteries and it went right back to working. Perhaps the higher power is necessary to make the switch work properly...Sounds familiar somehow-