Cannot get it to stay on, even with assistance from lifeguards. Special tips? Help!
996683
I have not had this problem. Make sure when you place it on your head, you have it stretched out so it fits down all the way on your head, covering your ears. Hope this helps
676600
I am STILL having trouble with it slipping off. I am going to try different methods of wrapping it. I am so sorry that I could not be of more help!
1862516
When I first used it I kept breathing in water...eventually I realised I needed to fiddle with the valve, the inner bits were just in the wrong place. After that ... Absolutely no issues. Good luck and happy swimming.
156417
Same here. The light will not turn off unless I loosen the battery compartment. ...but this doesn't do me any good when I'm underwater and want to turn the light off.
2224054
Yes, like other replies, I had the same problem at first. I saw a picture showing that the separation is just past the clip, which was helpful. I have heard that they get looser and looser over time, so the next question we will be asking is how to get the cap to stay on.
1645293
Fill it with cold water and let it set until the foam rubber thing inside soaks up the water, Then roll it up until you get the water out. Better yet, send it back and hope you get a refund. It doesn't work and it just makes you sweat more at night.
945090
UGH, I do not know what to say but contact Dupont or send it back if it is defective. If you twisted it off when you received it, I don't understand why it wont go back on. sorry. I have only had good results with them, maybe you got a bum.
1062705
Mine came off once, but I was able to just snap it back on and it's stayed on since then. Hoe this helps.
2268066
I don't have a video, but I just roll mine up and set it aside while swimming. An assistant is helpful but it can be done by one person. Hope this helps.
1648144
I have the same problem as the others here. I have to use a still-son wrench to get mine off. I have applied pool lubricate to the lid but it has not helped. It would be interesting to have the manufacture respond to this problem on this forum. How about it Amazon?
2024609
There is a nylon cord that is sewn in around the perimeter similar to a hooded sweatshirt. On our pool, we've tied it once when we first put it on and ever since then we've just stretched it on and off. hasn't budged so far. Note, that keeping a couple of those cheap foam noodles underneath it when it is on is a big help.
2035936
mine never stayed put it always floated inside the skimmer.. went to a sand filter and eliminated the skimmer completely
2190145
Try using energizer batteries. Mine lasted for a while without much trouble and I even forgot to turn it off when not taking photos while snorkeling.
29531
You need to use a lot of pressure on larger end, but then once switched over it should stay on until you're ready to replace again. Good luck!
721923
Mine was hard to keep straight as well. I no longer have it but one of the things I was going to do was to reposition the front skirt by removing it and inflting the boat and then put it back to make sure it was level. Try that and it might fix your problem.
1335904
It took me one or two tries....undo it and set that side first and push down fairly hard. only when you feel it "click" (and it's subtle) should you move on to the other side. If this doesn't work, definitely let them know and get another one, since once I got my on, it has stayed on beautifully. I remember though that there was a moment or two when I thought one side might not snap, but it did.
1197109
I Jerry Rigged it as it was a bit cumbersome with the switch. I simply held the swith onand pushed a small wooden wedge under the switch so now it stays on!! Good luck.