Do you know where I could get a replacement battery pack?
1008451
I called the number provided on the product paperwork, 1-800-354-5605 and was greeted by a extremely pleasant lady of whom took my mailing information and said she would be very glad to send a replacement battery pack. Exceptional customer service!
1008452
I called the number 1-800-354-5605 also and they said they would ship me one for free. I asked if they would ship two in case one falls out again, they said yes. Very friendly!
1008453
Lid will not open by it's self. batteries are new. lights all function properly. i reread instructions and everything seems to have been done right,but it won't open. Suggestions?
1008454
The instructions list customer service as: cs@ekousaltd.com and 1-800-354-5605 (english only)
1008455
I saw this phone number in another answer here and called it. someone actually answered it and they are sending me a new battery pack in the mail - no charge. Must be a common problem - as is discussed here. cs@ekousaltd.com and 1-800-354-5605 (english only)
1008456
I need one also!!! Cannot figure out how it fell out but it did and is missing.
1008457
Called the number listed above in the comments ( 1-800-354-5605) and was greeted by a very nice lady that quickly identified the battery pack I needed and sent it to me free of charge. Great customer service!I purchased my can at Costco but this was the only place I could find mention of a replacement battery pack.
30344
I'm sorry as I am not sure where to get one. I don't have the player anymore. How about eBay? I have been able to find other batteries there.
185962
Sorry I have not had to replace it yet. Do you have a store that just sells batteries that maybe can help. They have them in AZ so would probably take mine there in hopes they can help. Sorry I can't help you.
2243911
Best bet is Dr. Power Equipment at http://www.drpower.com. they are the original manufacturer of the cart. A local battery specialty store may carry what you need as well. This option would possibly give you the oportunity to have your existing battery checked, in case the problem is elsewhere in the cart. I suggest you take the dead battery with you, and possibly the charger, if you visit a local supplier. The new battery will be about $100, but if your cart is a useful to you as I have found mine, well worth it. Good luck! If you find a better location for the battery replacement I'd be glad if you let me know. I need to replace mine as well. Just saving up the $$$ Best bet is Dr. Power Equipment at http://www.drpower.com. they are the original manufacturer of the cart. A local battery specialty store may carry what you need as well. This option would possibly give you the oportunity to have your existing battery checked, in case the problem is elsewhere in the cart. I suggest you take the dead battery with you, and possibly the charger, if you visit a local supplier. The new battery will be about $100, but if your cart is a useful to you as I have found mine, well worth it. Good luck! If you find a better location for the battery replacement I'd be... » Read More Best bet is Dr. Power Equipment at http://www.drpower.com. they are the original manufacturer of the cart. A local battery specialty store may carry what you need as well. This option would possibly give you the oportunity to have your existing battery checked, in case the problem is elsewhere in the cart. I suggest you take the dead battery with you, and possibly the charger, if you visit a local supplier. The new battery will be about $100, but if your cart is a useful to you as I have found mine, well worth it. Good luck! If you find a better location for the battery replacement I'd be glad if you let me know. I need to replace mine as well. Just saving up the $$$ « Show Less
448064
I believe there is a part number on the battery, just Google and see what you can find thanks.
136789
Try eBay or a retail store that sells nothing but batteries. Most stores that specialize in batteries will carry that particular battery. If none are available, try eBay (though you never know what you will get there).
205469
Go to my batteries.com and look up your # they will tell you all the ones that replace it.
101223
Actually, there is a battery pack for sale right here on Amazon, from Gomadic Corp. Search for ASIN: B000SSQC8I
63161
replacement/additional battery packs are not available, but the batteries inside are replaceable.
667080
I would go to the National Products website npl2 . com and email customer service to see if you can purchase a battery separately. We do not sell replacement parts.
508385
Yes...try Wal-mart or Amazon...any 6V battery (prefer lead acid for recharging) will work.
259005
Interstate Battery would most likely carry a replacement battery. If not try your local Radio Shack, they can usually order one if it's not instock.
441983
Try ebay or type the part number into the internet. I've had pretty good luck that way and have found chargers as well.
327088
http://www.nyko.com/products/product-detail/?name=Replacement%20Battery%20Kit%20for%20Charge%20Base%20for%20Xbox%20One $7.99 for a new battery
1883410
Yes, Amazon sells the replacement batteries. The Anker ones have given me good battery life.
27520
Well the battery pack is internal and not replaceable... That said if you a resourceful DIY person I'm sure you would open then handle and figure out what its got inside for batteries and locate a replacement if you were so inclined. This one is new so I hope to not discover what's inside for a few years to come.
296637
I do not know of one. I would take the battery to Battery Plus and see if they can replace it for you.