One of the white backgammon/checkers pieces is deformed. Can you please send another piece?
994213
I would contact the company. When I told them that there was a piece missing in my set, they were accommodating.
994214
Not sure why Amazon sent this question to me. It appears you are asking them to replace a bad item. You probably need to call them.
584855
These peopel have the wrong mechanics to work on their items...I played it ONE time, and it died...BUT they gave me an immediate response to send it back and get a refund...my only problem was with Fed-Ex in the shipping dept. Got to ebay and get a new one..I did..found a brand new one, 1/2 off, special buy, and less than this one..
84725
I'm not sure about that as it was a gift for my mom who is the puzzle enthusiast. What I would suggest is you contact the seller. In my experience with them, their customer service couldn't have been more top notch. I haven't seen customer service like theirs in a very long time. Great people.
1430744
Dear Doone - as far as I can tell from the answers regarding Scrabble Tiles, I am the only seller (Lackey's Games and Collectibles) who has stated that they would adjust the shipping charges. However, I have not seen an order from you. I do apologize, and I hope whoever you did purchase them from is willing to assist you.
1374879
Mines just unfolded,maybe you had a bad table.Tell them to send you a replacement.
1638065
One of the pawns has been replaced with one that is very similar and their is some tape on the box. Otherwise it is the same as the other games offered.
563437
It has been a while since I ordered them; but as I recall that would be about right. The company I ordered them from made a mistake but fixed it FAST and they were very cooperative. Have fun with them!
173731
I think I would have them send me a new one. Is it possible the metal runner is bent or there is some kind of "stop" in it to keep it from coming open in transit.
1618879
You may want to see if Amazon will do an exchange for a new one. Both sides should shuffle evenly. Good luck :)
572302
hope you've checked the reviews, half the people that get this have returned it cause they received it with broken pieces. I'm only responding cause I got an email about it, but I suggest rethinking your purchase.
1505400
I would get a replacement. You paid for all of the pieces, you should receive them all.
1905449
Send a picture of the damaged toy to the company. They will send you a replacement.
1475127
I would contact the seller. Mine arrived with a defect in the white board and they opened another box and sent me a new one. (The item is manufactured in China.). Ask the seller if they will sell you the parts. Good luck.
1285972
Good luck! My table showed up with the ends all beat up. I reported the situation to the company and never received a reply from them or Amazon. No longer buying furniture from Amazon.
1859912
When I got the set one of the legs was cracked, and I messaged the seller, and they shipped me out a part right away. Outside of right after purchase, I would guess still contact the seller, but it may cost if you have owned the table for a while.
1123375
Mine has not been putTogether. It's been in storage. I'm sorry I am not able to help!
2152490
I think you received a defect item? I don't have this problem. Possible to exchange? :)