Is this a brand new drive and not refurbished?
1002418
If I remember correctly, it was a new drive but not in the manufacturer's packaging.
1002419
Yes, it is brand new as far as I know and it works fine. Hope this will help...
1118389
Hard to tell, but if the drive was working fine before putting it in the enclosure, then there's a good chance the enclosure is defective. The quality is pretty bad, unfortunately... Same thing happened to me. I complained and got a replacement. Any chance you can put your drive in a different enclosure, to test it?
647173
If the drive is defective, you pay the postage to send it back to the manufacture and they will replace it with another refurbished drive. It is not a new drive. After 5 defective 2TB drive inside 2 years, we have moved our business to a different drive manufacture. IT is not the cost of the drive that is most expensive cost, it is the cost to rebuild your files that were lost. Hitachi apologizes but didn't really care.
224470
No, the computer is actually brand new. One year warranty from manufacturer. This computer is cheap, slow and not worth the money.
1073250
It comes with 1 *NEW* 1TB and has space for a second drive. Best, Jasmine 718-414-2819
189647
My drive has never worked nor have I received a replacement so I can't tell you.
858703
I don't know. The hard drive I bought was brand new. You could contact them and ask.
457111
My drive arrived the same way and i can tell you that there was no problems with it. It was still in good condition and works perfectly fine. Hope this helped.
1897903
The one I purchased was new. It will usually indicate Refurbished in the title or description if it is being resold.
1172336
Yes. I found no difference in the packaging between the refurbished and new.
1641222
Every drive I have ever purchased has been new - and worked great. If I got one that was old or used I would have certainly returned it - and if you are indeed buying new and got used, I would expect that you could contact Amazon for a return.
1847190
It was included in the purchase price for me, so I assume yes.. :) Hope that helps.. Had mine almost a year now, and the way it works, I doubt I will need it.. Great drive.
555347
As far as I could determine it was a new drive. I do not recall at this time what the warranty terms were. The point became moot when I discovered that the hard drive was not my problem. The mother board was the problem.
98247
Western Digital's support portal doesn't say, and honestly once the drive dies your warranty is forever impacted, as you only have a year from the refurbished drive before it's no longer supported. In the review I didn't clarify the seller, the seller was EOnline. When I ordered it it was posted as a WD1500HLHX, now my review is showing under a 600GB model so perhaps I'm not the only one they were making that mistake with.
1582662
Hi, yes this is brand new and comes with one year manufacturer's warranty.Thanks, PCrush
100537
Yes, I have. There is no problem doing this as these drives are generic. However, the company I bought it from sent me one which appeared new (with new packaging) but tested as having thousands of hours of use on it. The test said it was working just fine but it wasn't a new device. I did not pursue the matter further as I did not intend to put this computer into daily use and it was not worth the hassle.
1893691
goto western digitals website and you can check the warranty status with the serial number that is on the drive. Most drives I have bought usually have 1 1/2 to 2 year warranties