Just recd this table. Top is scratched (can send pictures). Want to keep table, but would like new unscratched top. What do I do?
1019850
I had to send mine back since the actuator didn't work. The return process was a bit of a hassle because of the shipping company involved, but the Amazon customer service people I spoke with were helpful and prompt.
1019851
Contact customer service via telephone. I had a simmular problem with this table and they immediatly put in an order for a new table to be delivered and for the old table to be picked up without any expense to me. Make sure you inform them that this table was damaged in delivery and that you would like a replacement as soon as possible. Hope this helps. :)
1353410
It isn't perfectly flat and smooth. There is a raised rim around the bottom. I doubt that it would scratch the surface of your table, though.
1296691
Hello....unfortunately I received a broken/defective table so it was never put together
996918
If I was you, I would look elsewhere for a table!!! I was warned to check the table top when it arrived. I had the delivery guy wait and we unwrapped it together......It seemed all right, so I accepted delivery. We bought it in and set it up.......That is when I noticed the scratches in the top.....since then the white has continued to flake off. It looks awful! Even the chairs are a disappointment, not very sturdy. Size is 60" by 36"..........But run away from this! I wish I had spent a little more money and gotten a better set!!!!
1902379
Sorry for you! I have only hand wased this. I would think you could contact the company for the repacement piece. Best wishes and thanks for sharing your experience so I will not make the same mistake!
1597311
JP, I'm wondering if you ordered this table? I have similar concerns, and have been looking at glass tables as well.
761636
Unfortunately my table was broken when it arrived and it was returned. I was unable to get another table from the manufacturer. Sorry!
1123375
Mine has not been putTogether. It's been in storage. I'm sorry I am not able to help!
1126679
Nate,I bought my wife hers for Christmas, and it still doesn't have any scratches. I would contact your supplier and ask what they are able to do for you.
447247
I'm not sure about a table top,but I haven't found it to scratch anything of mine as of yet. The only copper that I used it on, was my stainless steel pots have copper trim on the bottom and center, and it shined them up perfectly! I would probably test a small area first, maybe.
785453
I had instructions in the box. Look on the Internet or call the company. Also, question the seller. Good luck. We love the table.
699990
I would contact Woodcraft as recommended by K. Mclemore. I got absolutely no where with Vika and ended up returning the table to Amazon. I picked the same one up at Costco for less than $100.00, free shipping.
122873
Top is unfinished and sanded and needs either poly or oil. I sanded with 400 grit paper and used a food graded poly on it.
2224539
Thanks for the heads-up. I previously had a table with a similar pedestal footprint base, so am not used to leaning on the table top. Love to hear what others say.
1378061
I have painted the table myself. So just forget the answer I had given to the question ask of me. I do not want any problems. So everything is fine. Thank you for the response to my comment.
846223
This happened to me too. I wound up contacting the seller, and they offered to ship me a new piece and have the old sent back to them. The new one also arrived damaged, but that one still had some screws in the box, and I was able to get a screwdriver and tighten the screws in. The first one was completely unfixable as the screws were missing and the holes in the wood were stripped.
263422
36" by 24" by 48" I love the look of this table, however, the finish is not that great as it shows lots of smudges, marks...constantly needs wiping to keep it looking good :( Any recommendations out there for what might work?