Has anyone else had issues with the box keep coming off the collar?
1024747
All the time on my first collar. My lab ended up losing the little bolts somewhere in the yard. Now, I check and tighten the bolts every time I put it on her... just to be on the safe side.
1024748
Thank you for your question! We are sorry to hear of the issue you're experiencing! If you are having trouble with the receiver coming loose from the collar strap, we would recommend to ensure that the contact points have been tightened and that the black plastic washers are still in place. If you are still experiencing this issue, please contact our Customer Care Center at 1-800-732-2677 so we can better assist you.
1024749
Make sure you have tightened the probes tightly. I have used one for years and never had a problem.
37881
I had to remove several links, the issue really is the weight of the collar. I believe the weight of the collar causes it to slip and not stay in place.
770761
I have found that for my dog, a male boxer, taking the collar off at times only confuses him. I extended his free area by adding an extra spool of line. He has quite a large area now. I tried taking his collar off a couple of times, but trust me, he figured it out! I would rather be safe, than sorry. Hope this helps?
721452
the box itself would be fine...but put it on a smaller collar...the collar itself is quite wide
185418
I havent had any problem with any part of it falling off. Im sorry to hear your having so much trouble with it :(
1222574
I rinse mine with super hot water, drain and that's it. I don't take the collar off very often, maybe just to remove water deposit...wash the whole thing with soap once in a while. I've broken so many of them that if I ruin or break a collar, I'll just replace it...I save them.
327708
Hi Nicole, I have been using mine for 4 month's with no problems. At night time I remove the collar and our dog comes in just to give her a break. I hope this helps. have a great day, Mark
1548883
I myself am the only one that use the collar and always at open field. At thebeginning it works ok. Now is not working anymore.
874450
I am sorry that I don't know. I looked on the collar for a number without luck. I think it is vibration as you must have the "box" on their throat area for it to work. Hope that helps.
1996073
I've only had mine for about a year, but I've had no problems. My friend has had one two years, no problems there either. I would still say it's the best thing I've done for my cats. They had territory issues before, but all of that went away when I got this litter box. I try to tell everyone to get one.
628450
The "box" attached to the collar is quite large. It's not much smaller than the head of a Maltese. You might want to look into some other options.
264110
I have not made the collar tight enough to stay on the back of the neck. The collar migrates to underneath the neck while the dogs are playing. I think they respond well because it is not painful but irritating. They can't quite figure it out so they just mind your command and continue playing.
415705
I too want to order. It does make me nervous to pay first before you can get to the gift message box. In fact I did pay and never did see the gift message box. Just thanked me for my order of which I then proceeded to cancel. They may be nice collars, but I'll look for a better site that clearly states where to enter your info
323382
I messed with it for quite awhile before I got it out the first time. It did not just pop out. To answer your question I tried to do it again--and still haven't gotten it to budge. Think I will contact Casabella!
1312958
Buy a stainless tag and secure it on a collar that doesn't hang loosely on the dog's neck. It sounds like the collar you're using is too loose
5266
It needs to be charged regularly and i noticed that I have to reset the collar almost every time i use it. Other than that, it has been working just fine. I am wondering if my dog will go back to old habits once i stop using the collar or will it program her not to do certain things so eventually she won't do them even when i don't use the collar. Has anyone noticed the difference with their dog's behavior when the collar is not used?
2283317
Hi J: With my 150lb Great Dane I had to discard the 2nd buckle and secure the device with a zip tie... which was inserted through two (4 total) incisions at the fold over. The collar is great! Very blinky. And you can spot it from blocks (or meters) away. I bought 2 more because I'm a special needs adult who lives in proximity to a battery store where they lock the doors after hours. In no way am I actually 'special needs' apart from being unmotivated to change the battery.I ordered this collar again and will continue doing this until I successfully make a transaction at the battery store. Hi J: With my 150lb Great Dane I had to discard the 2nd buckle and secure the device with a zip tie... which was inserted through two (4 total) incisions at the fold over. The collar is great! Very blinky. And you can spot it from blocks (or meters) away. I bought 2 more because I'm a special needs adult who lives in proximity to a battery store where they lock the doors after hours. In no way am I actually 'special needs' apart from being unmotivated to change the battery.I ordered this collar again and will continue doing this until I successfully make a transaction at... » Read More Hi J: With my 150lb Great Dane I had to discard the 2nd buckle and secure the device with a zip tie... which was inserted through two (4 total) incisions at the fold over. The collar is great! Very blinky. And you can spot it from blocks (or meters) away. I bought 2 more because I'm a special needs adult who lives in proximity to a battery store where they lock the doors after hours. In no way am I actually 'special needs' apart from being unmotivated to change the battery.I ordered this collar again and will continue doing this until I successfully make a transaction at the battery store. « Show Less