Bought this on Amazon who can I return too? Does not work!!!!!
1013766
Thanks for your question! If it has been less than 30 days since you purchased this you can return it to Amazon. Our Online Returns Center will guide you through the process:
522389
I had to return it twice. Neither one worked at all. You'd think they'd check the second one to make sure it worked before they shipped it. Luckily Amazon promptly provided me with a full refund and free return shipping.
2120865
Just return it...the one i got works well but i wouldn't try and figure it out just return.
1912059
Mine was also a piece of sh-i, never worked but the time between when we purchased this machine to when we used it made it impossible to return. Return for your money back if you can.
1411775
The one I purchased from Amazon worked fine. I know that if you purchase a item from a vendor on Amazon and there is a problem with it, the vendor will make it right. Amazon has a return policy that you can go to. Depending on the item it depends. *For most items the return window is 30 days after delivery. To check the return window for an item you have ordered, go to Your Orders and click Return or Replace Items. Hope this helps.
1093587
email the seller. if you dont hear from them contact Amazon directly for a refund. i ordered one and it does not work correctly.
1014046
This was not my experience. Return it as DOA. Amazon should stand behind you.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
2181354
Mine didn't work at all. I would call the manufacturer or the place you bought it from and ask them for help.
377202
My did the same thing and I threw it out. I then asked them to replace it and the replacement didn't work either. Disappointment.
696337
I have no clue the one I purchased on Amazon that stated it was new WAS NOT NEW AND DOES NOT WORK!AVOID PURCHACES ON AMAZON!
1434883
Return the product. Mine did not work. Looks like yours doesn't either. don't waste time trying to fix a cable. either it works or it doesn't.
1406758
Ok sorry I have had mine a while and works! I bought several items like this and used them through xmas! They all worked fine I would contact seller and ask for exchange or return? Sorry that's all I can do
1140960
never heard from manufacturer. Amazon has a great return policy.all the negative comments are true. you may get very lucky and get a working item.
904661
Yep, I agree with everyone who has commented. I had to return the one I bought, it never worked. Such a shame, piece of junk, what a waste. The return is tricky; you have to follow your e-mails back to when you purchased it to get the correct order number and then follow the fine print to return it. However, once I did that, Amazon was great, and I got credit for the worthless thing.
705585
I know..that is my dilemma. This company is not being helpful regarding the refund and return process. My next step is to call Amazon regardin the issue.
2271986
And to second Jimy D, you can troll the internet and there are enough people out there to give you a fairly accurate answer. Not to take advantage of Amazon's liberal return policy; if it doesn't work, you can send it back.