Anyone else have problems with the cord over heating and melting???
1009798
Claudia, did not have that problem, which is obviously incredibly dangerous. I did have a BIG issue with the advertising saying it heated 2000 sq. Ft. That is false advertising as all ceilings are not of equal height and the heating area should be stated in relationship to the average height of 8' to 10' or stated in cubic feet. All this said the company never restated the heating area issue but did give me a full refund including return shipping. They were very cooperative as did not want a bad rating. Your issue is a major safety one, mine was a major inconvenience plus is false advertising Claudia, did not have that problem, which is obviously incredibly dangerous. I did have a BIG issue with the advertising saying it heated 2000 sq. Ft. That is false advertising as all ceilings are not of equal height and the heating area should be stated in relationship to the average height of 8' to 10' or stated in cubic feet. All this said the company never restated the heating area issue but did give me a full refund including return shipping. They were very cooperative as did not want a bad rating. Your issue is a major safety one, mine was a major inconvenience plus is false advertising
1009799
No. My unit works well. We typically use it for 3 to 5 hours at a time to heat up our basement TV area.
1009800
Never had this problem and we use it everyday.I would definitely look into getting a replacement!!
1009801
No not yet ...Been checking though had a hot one before not Lifesmart ... But was using Air Conditaner Cord for 3 Years!!!
1009802
I have been using mine everyday 12hours a day for the last two months. I just went to see how the cord feels and it is at room temperature.I hope it keeps working just like it is. Very Good.
917944
that has not happened here with mine. Every item has come out perfect. I'm thinking you have a defective one that does not heat up enough. Oh Dear, now that is a hassle.
655156
We never had that problem with ours. It worked great. We only had it for about 4 months; our house burnt down. But hey, we loved it before it melted!
1126666
I haven't but it sounds like maybe the female connector(part that plugs into your power supply) may be too open(causing a poor contact with the male part(pin) in your power supply. You could try(WITH CORD NOT PLUGGED IN) sticking something like a ice pick and bending the round metal part that makes contact with your power supply to make a smaller tighter circle. Don't make it too small that you can't fit the pin from your power supply in the plug, just a little may work. That or if you haven't had it very long, call saying the one you got is defective. Things like this cord are very cheap and probably not tested as well as they should be, the sparking/arcing is caused by a intermittent poor connection. Probably not a fire risk but it could cause your power supply to fail prematurely.
1073635
I just bought mine and have only used it for a week. So far, so good. Sorry, I don't really have any idea what the problem might be. Is the cord still in good shape? Could it be frayed or loose?
1546657
I have not had any problems with mine. I think I may have read a review which listed this problem. It would be nice if you could try a different cord. I hope you are able to exchange the item free of charge. Good luck.
478273
I've been using mine for quite sometime now and haven't noticed anything melting off .... weird !
332144
Hey Bart, sorry to hear about the tragic end to your cord but there are two options. It sounds like it wasnt a warranty issue so you have two options. Contact the manufacturer who's info should be listed with the manual. But I would contact amazon because their customer service has always been outstanding when ever I've had to deal with them. See if they have any returns that may have had problems with the blanket but not the cord. Since its a return or "used" item you might be able to purchase it.
1706009
I purchased the heating unit which you just plug in and wait for it to melt. I don't have any other suggestions- I invested in the unit because I was scared of overheating the wax and burning myself. Good luck!
2216264
Totally agree!! A frined of mine gave me his becasue the pull cord is broken. I tinkered with it and figured out that it's total junk!!
1148467
I have not had that problem, but I have the cord dropping down a wall from outlet above and behind the water dish. If you put it against a wall or in a corner, you could tape the cord down with duct tape.
473250
I have this problem too :( The only thing that's worked for me is letting it warm up a little first. Maybe try microwaving for a few seconds?
2103952
Never heard of that problem. We've had ours for several years and several hundred uses. I would recommend never heating it for more than 2 minutes without repositioning it just so you don't get hot spots and cool spots.
1330466
Yea happened to me too. I emailed them and they sent me a replacement part. I was told not to max out the heat temp. So I kept it less then a 100 deg. C from the max temp after I replaced the thermol . They did not charge me for the part either. So basically if I were you and if you have time to return it for a full refund and buy another one and keep it 100 c under the max temp you should be fine. You could email them and see if they will give you the replacement part but it was a little hard changing the part. But it can be done. It's been working fine ever since.
850221
I have now gone through three of these because of the same error message. I use mine for roasting on the BBQ, and my understanding is that the cord is fried because the heat from the direct flame is too intense. I have a friend who's been using the same unit for years, but only uses it in the oven where there's no direct flame. I hate to tell you this, but your unit is caput. You can contact Oneida and get a replacement cord, but my experience with them is that their customer service is nil. There are thermometers out there that can be used on the grill. This isn't one of them. Believe me, I speak from experience. I have now gone through three of these because of the same error message. I use mine for roasting on the BBQ, and my understanding is that the cord is fried because the heat from the direct flame is too intense. I have a friend who's been using the same unit for years, but only uses it in the oven where there's no direct flame. I hate to tell you this, but your unit is caput. You can contact Oneida and get a replacement cord, but my experience with them is that their customer service is nil. There are thermometers out there that can be used on the grill. This isn't one of them. Believe me,... » Read More I have now gone through three of these because of the same error message. I use mine for roasting on the BBQ, and my understanding is that the cord is fried because the heat from the direct flame is too intense. I have a friend who's been using the same unit for years, but only uses it in the oven where there's no direct flame. I hate to tell you this, but your unit is caput. You can contact Oneida and get a replacement cord, but my experience with them is that their customer service is nil. There are thermometers out there that can be used on the grill. This isn't one of them. Believe me, I speak from experience. « Show Less
1758370
I have had my stove for over a year and a half, and have had no problems with the cord getting hot. I have bought this stove as a gift for a friend and he has had no problems, either. As the others say, I'd check your outlet .. try another electrical item in the same plug and see if it gets hot.
491225
Mine did this also, after only a few weeks! maybe heated too much? maybe not well constructed? if you have the receipt, return it!