Has anyone else had trouble with the bluetooth staying connected? I have an Iphone 5s and I it seems it disconnects in a short distance?
1007878
Yes, I've had it disconnect a few times. It helps to keep your phone somewhere near the back since that's where the reciever is. I keep mine in my back seat or on my right hip in my otter box.
1007879
I've had no problem with the Bluetooth staying connected. Only problem I've had is the speaker volume is very low when connected with another helmet.
1705906
Got mine yesterday and iphone 5s does NOT see it in bluetooth! so at this point I bought this and dash command and cant use either
957788
I can't get mine to reliably remain paired with either my iPad nor my iPhone 5S. You need to do the pairing dance every time you use it. Also the microphone isn't on a long enough wire to prove useful. Sorry.
1698174
Yes some times I do have such issues. I also have problem when I connect my phone to the bluetooth in my car. It would show as connected but can't hear.
540872
I've had mine for a couple of month now. No issues so far. I have tried it on both 5s as well as 6 plus. Is it fully charged? Did you try to turn BT on and off on your phone? Maybe try somebody else's iPhone. If it still doesn't work, ask for a reacement. Good luck!
905958
Mine never connected to any of our iOS devices. I didn't order from Amazon and ordered directly from Lose It and it took a few weeks for a response but ultimately that confirmed that many people reported issues with the device and they refunded my money. They didn't even bother to have me ship it back to them, they had me discard it. I would look for a different product.
182508
I ordered mine a couple of weeks ago because I moved away for school and I have an iPhone 5. I use the Bluetooth on it and it works great. I haven't connected my phone directly to it but I haven't had a need to with the Bluetooth
1103467
Couple tips ... 1. Make sure you have properly synched the Bluetooth and DO NOT have your phone set to the speaker phone mode 2. If you have an audio cord for the AUX connection plug that into your phone's headphone jack. I found the quality to improve with that connection
5682
mine only disconnects when i get 10 feet away from my phone and as long as I'm within that range it never turns off. i don't know why yours cuts off. I'd send it back for a replacement.
1225088
I have had it for over a month and repeatedly tried to sync it [Bluetooth] with my cell to no avail. I cant answer your question, but maybe you can tell me how you initially accomplished a link. etter.josh@gmail.com-Thanks
1106306
I'm using it with a iPhone 4s with the new updates and have not had any problems what so ever. It's working just fine. HAvent tried it with a iPhone 5 yet. Sorry bro.
1021344
Mine was acting funny a couple of weeks ago... Have you tried forgetting the device and pairing it again? And, have you checked if the iPad is connecting to another Bluetooth device?
2229108
Hmmm...this has only happened to me one time....Try resetting the blue tooth connection with the source you are playing from---the only time it happened to me was from an iphone....android has never been a problem
1441480
I have not had a problem with it so far. The Bluetooth connection paired easily and I have not used it for more than an hour at a time and don't seem to have a problem.
512813
I haven't had thet problem. Once, I had to have the tv "rediscover" my headphones but I've had them now for a while and except for that one incident no problem. It take about 5 - 10 seconds for the bluetooth connection but it always seems to connect.
488073
This gave me some trouble as well...but here is how I got it to workTurn OFF Bluetooth on iPadAfter charging the headset.....press button on top and wait until it blinks red/blue.....don't stop pressing that button when you see it blinking blue....keep holding it until you see it blinking red/blueTurn on Bluetooth in iPadYou will see your new deviceClick to pairThen enjoy
2129168
Is it losing connection while in use or after you shut it down and then it will not reconnect? If it has been paired with another device and that device is still active, (example iPad is in use or sleeping but not off) the speaker will attempt to connect to that device and will not connect to another until the previous device is deactivated or it's Bluetooth is shut off. Loss of Bluetooth connection can be caused by multiple devices attempting to connect, weak signal, too great a distance from source etc. I have two of these speakers and have not had a problem with either one. I use them with my iPad, phone, and with a laptop computer using an "old" external Bluetooth adaptor in a USB port. I'll mention battery state of charge too but you likely have charged it to see if a low battery was the problem. If the problem continues I'd contact the manufacturer. http://www.hensonaudio.com/index.php?route=information/contact