Just got mine, I don't know if I should return it because the battery condition on the upper right of the menu says "service battery." and its max capacity is 3900 mAH instead of 5800mAH supposedly for a brand new battery. Did I got a defective battery?
1012800
In my opinion, the "service battery" notice shows up because it is not an original Apple product. My reads the same and I don't seem to have any problems with it. As for the capacity, I never checked on that, so I can't answer that question. I'm having no problem with my battery.
668580
I purchased the same battery LB1 High Performance Battery and after charging it for about 20 minutes, the light goes out on my computer,so something is wrong.It is not working like the factory battery did when it was new. Not satisfied here with the battery.
1837071
Mine came with a faulty battery which I had to exchange. That was a nightmare as when the new one arrived it didnt have any instructions to return and even though I returned it I was charged for a non return. With the new battery installed it is a good product
876328
I have had mine for some time and don't recall that it was a problem when I installed the battery. Sounds like you may have to return it and get another, BTW, I do like (and trust) the unit.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
544621
That is not normal. Please send us your order number and we will send you return instructions and take care of getting you a replacement battery.
959872
I did and I am not having any issues. The mAh capacity only affects total charging capacity of the batteries. The higher the mAh, the higher the total charge of the battery (the battery will take longer to drain out). I am not a pro, but that's what it was explained to me a long time ago. I hope it helps.
1500460
Funny I receive this message now, Yes its the correct battery, but I'm in the market for a new one the one you sold me has gone bad already after 5 months!THANKS MAN!
506999
did u give it a full first charge im a little upset on the time of flyte so I doubled up with 2800 mah max batterys but I think it just gives more power!
1681254
Hmm.Nope that doesn't sound right. I bought mine months ago but it was flat like a normal battery should be. I would contact the seller and let them know?
185016
It's probably a defect in the battery. If it's still under warranty, you need to send back. If you purchased through amazon, they should replace it without issue. The battery should last for more than a full day with normal usage.
683433
I would recommend you contact the seller. They are really quick at replying. Great battery but I followed the charging instructions to a tee.
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
1085059
If it's a NEW battery, it could be that your charger is defective. Charger cable could have a short.Take it to the store you bought your service from. They should be able to tell you if it's bad.
264023
I would send it back if you can. I purchased same item and one battery will not charge and the other battery was dead out of the box and Amazon doesn't pay any attention to these messages or I would have heard from them from a previous message.
37594
It might be a bad battery. The batteries on these things aren't the best. You should be able to pick up a new batery online for $40 or so.
2195006
Did you purchase the correct battery? I bought this one because it was exactly the same one the was in my laptop. I have had no problem with it at all. I kind of agree with the other person that you might have the wrong battery.