Does anyone know where I can get a replacement remote for this sound bar ? I have tried to find this sounder at the klipsch site but no luck
1000627
I am really not sure where to get a replacement remote but here is their website with a list of all numbers along with a support site: http://www.energy-speakers.com/support/
258115
Hello Brad. I hope Amazon let me publish the web page where I got the correct replacement for my remote and probably you can find it in Amazon as well. This is the web site: http://www.electronicadventure.us/lg.htm
992302
Did you purchase this item recently? If you did, contact JBL directly because the unit has a year warranty and they can ship you a replacement free of charge. If you get a new remote and it does the same thing, it is not the remote but the soundbar. You will then have to contact JBL again and request a replacement unit; again what I have told you reflects only on a unit that has been purchased within a year's time.
1880480
Thanks, I'll check the packaging materials again to see if I missed it. If I can't find it, can I just get a replacement at Radio Shack?
641375
I had this problem too, I think you do need the remote. If I remember correctly, I had to go into the post process settings and change them. It may have been another speaker setting tho. I imagine you can order a remote from Yamaha. Great unit btw.
1408802
Yes, Google is your friend...... http://www.amazon.com/SB4021M-A1-SB4021M-B1-Soundbar-Remote-Control/dp/B00GK7NLJO
1300599
I contacted Vizio customer service. I provided proof that I purchased the sound bar just a few months ago. I am waiting to hear if they will replace the sound bar. My husband found advice to hold down the on/off button simultaneously with the volume up and down button to reset the sound bar. Unfortunately, it appears that there is no power getting to the sound bar... even though the transformer is definitely getting power.
1670779
I called Polk Audio service when my sound bar stopped working and they were very helpful. The solution for me was to power cycle the system so that it would rebooted. I did this by unplugging the power cords and then plugging them back in. Hope solving your problem is as easy.
188048
I have not had to look yet, but RCA Symphonix has a web site and I imagine there is a contact method on the page. Sorry, I have not looked, but being RCA I just imagine you could get from them direct or from one of their distributors. They might at Radio Shack ~ I recently saw they carry the sound system, maybe they could order as well. I know I didn't answer the question, but thought I could try to give you some possibilities.
325603
The sound bar does come with a remote, but it only operates the functions of the soundbar. If you have a "learning remote" then someone could program the soundbar functions onto the learning remote.
1387424
I bought one just like the one you had and it came from Amazon withe the back sorround speakers not connecting to the main reciever unit so I shiped it to LG and it came back still not working. I ended up sending it back to amazon for a full refund. The system sounds good though.
1266823
Ok, guys I'm old and new to this stuff, so be pateint... How does a sound bar work. Is it hooked to the TV and instead of the sound coming from the TV it comes out of the sound bar and I'm assuming the sound is much better. Can you contol the sound volume with a Directv remote or the TV remote. Thanks in advance... Mike
558221
Yo, Mr. Lee, I'm very surprised to hear that your SoundSticks II "died" on you in such a short time frame. I would hope that Harmon Kardon took care of you. Please post a follow-up so that we other SoundStick investors see how customer relations works with this Co. Mine work splendidly tho they too are only a couple months old. Hope somebody took care of you.
900437
I have two of these units and the remotes one both are starting to work less effectively, the buttons just seem tired and don't respond as quickly as they should. Looking around for a replacement, you can no longer buy a genuine remote but I did find this:http://remotes.com/store/harman_kardon/go_plus_play.htmlThe non-genuine replacement looks identical to the original but since I don't have one (yet), I can;t comment on how well they work.
2271786
I have played with several of these and draw the conclusion that the remote either works all the time or not at all and is bad. But first make sure the battery is good and in correctly. You can go to klipsch website and buy a new remote for about 10 bucks.
1003971
I would try changing the digital cable that connects your sound bar to the tv, cause if that cable is intermittently failing the sound bar won't getting any signal from the tv and will shut off thinking its not being use..
284512
You are out of luck. I tried mightily, but got nothing but the runaround from the company. They claim they don't have any extras, but said they would contact me about getting me some sort of replacement or even a new sound bar. That's when they stopped contacting me. They have provided completely unacceptable customer service.