Many bad reviews showing product failure, but so many 5 star reviews that seem fake protecting their rating. Is this a good product or no?
1007526
I have three Anker chargers in use every day, two of them over 2 years old. Have had zero problems and travel with them frequently, including internationally. Like any other electronics, if they don't fail immediately they typically won't fail. It seems they have a higher than expected infant mortality, but exchange them promptly for working units. Mine have always worked very well.It's a good product.
1007527
I have charged an 2 iPhones, an iPad a Nexus 7 and an Asus MemoPad HD7 all at the same time. I use this traveling all the time. It is excellent.
1007528
I have owned the unit for 10 days now. I regularly charge an old NEXUS 3 and an iPad first gen, which I use for watching MP4s movies. No issues to report.
1007529
Most complaints were due to the ports failing. The old units had a hardware fuse on each port. If it blew that port would no longer work. The new units they are replacing them with have breakers on each port which reset after everything has been unplugged and the unit sits for 20 minutes or so. I have 2 of the new ones and the breakers to my knowledge have never tripped.
1007530
So I just posted the review only a few days ago. I like the product until it started to fail. After my rating I was contacted by the manufactories to replace the unit. They even called me. So I will likely revise my review after this because they saught me out. Until it started to fail it was the best charger I have come across
1278728
The only reviews I pay attention to are 1) Verified buyers or 2) Those who very obviously have bought the product and are reviewing it here for benefit of other users. If there is a questionable review, just check the "reviewer ranking" to see how often they review on Amazon. I usually tend to pay more attention to the top 10k reviewers (if someone is in the 15 million area and their review fishy... you can probably ignore them for the time being.) ; )
1980560
I bought one after the bad reviews, and have had no problems. I am entirely pleased with the product. That doesn't answer your question, I know, as clearly it wasn't a 100% failure rate.
1798776
There will always be a bad apple whether its the product or the person reviewing it. Sometimes people just have bad luck with products. But we haven't regretted our purchase for even a second. We love it. Good luck with yours if you get it. Just be sure to do the support on the bottom the proper way and I think you'll be really pleased with it. We may have gone a little overboard on the framing of the base but that's how we roll. Lol
58002
Hi Scott, I reviewed this product and if you look you can see I reviewed a wide variety of items I purchased through amazon including 3 different brands of this product. Some of the products I loved. Some I hated and some were just ok. I assure you I don`t work for this sellar or any of the others.
1530401
No, and with a product that has nearly as many 1 star ratings as 4 star, I would think long and hard about it before buying. This is the link to my review.. http://www.amazon.com/review/RZ0HW849EZE1C/ref=cm_cr_rdp_perm?ie=UTF8&ASIN;=B00D896N06 good luck!
1766240
I am definitely thinking the same thing; I posted a not very positive review a couple of days ago, and within hours tons of 5 star reviews popped up and my two star review went back to page two or three. I think that somebody (or bodies) are playing us for stupid. lol
151490
One way to tell if a review is fake, is if it says amazon verified purchase on it. If they at least purchased the product from Amazon it is less likely to be a fake. Another way to tell is by reading them, most of the fake reviews are the sorts you would hear on the infomercials. Like, This product is great, i have tried many weight loss supplements with no effect. But once i tried "product" i just couldn't believe the difference. They usually talk about how this is the only product for them, and try to discourage you from buying other products. Or just plain and simple leave a simple review not explaining their experience with the product, and just claiming it works. People get paid to leave fake reviews, so just because they have prior reviews doesn't always mean they are real reviews. Maybe the previous ones were fake as well. Or maybe they were a previous member who shopped on amazon and now is doing fake reviews for companies. All of those are possibilities. So just pay close attention to the reviews, check to see if they are verified purchases, and if they sound too good to be true. Usually your gut instincts will kick in and tell you that a review is fake.
778222
To tell you the truth hell If I know. I figure is it sold throught Amazon it is a good product, not to say that I have not gotten a bad product yet. but I have had one or two that did not live up to what was advertised.
2052901
You should be smart enough to ask the person selling this if you are seeking this sort of information and not disgruntled customers. It is advertised on this site as a "It Works" product. It appears to be the "It Works" product when it arrives in the mail and you can see it first-hand.
1156098
I have no idea what the answer is to your two questions. You need to ask the people selling the product. If they can't tell you, that tells you what will happen if you should have a problem later: nothing. The way Amazon works, as I understand it, people that sell products on Amazon live by reviews, that is, if you give them a good one, that is very good. If it is bad, they start having problems selling their products. Just ask them. If you don't know how/who to ask, ask Amazon. They really wish to help you.
237584
I have been buying this product for a few years from different places, Amazon or ebay, never had problems. If the product worked before, and the next purchase seems not working, it probably fake, request a refund.
1373255
I agree with Rick V.'s post. Many of the one star reviews appear to be written by users ranting about technical issues they know little about. Their "see my other reviews" often indicates they knew very little about the other products they reviewed. If a negitive review can't be supported by facts, and readers do not find the review helpful, Amazon should not use it. Some of the reviews are rather humorous excuses for not knowing what they ordered or how to use it.
1105245
I, too, bought it based on the rave reviews. Add me to the list of those who question the veracity of many of them. For such a simple product, it's one of the most disappointing purchases I've made. I can't see it scoring so high. It wouldn't surprise me if many of the 5 star reviews are fake. All I know is I would never, ever, buy it again.
1872332
Thanks for pointing this out. I checked on most of the reviewers, they have reviews on a lot of products so I'm skeptical and will try a different product.
1192162
Thank you for your question. It is unable to provide accurate your answers if you do not try to look the goods, suspected defective product will be considered as long as it does not work. Person of the seller or do they issued what kind your answer? It is thought whether wise to have you contact the manufacturer from the seller. Sorry it can not be accurate for your answer.
1658138
I must confess it is a bit disturbing to have the company president tracking down bad reviewers in the company database! Rather chilling and kind of Orwellian, don't you think? Also, your statement that OMyGarden has a near perfect record of customer satisfaction is wildly incorrect - on eBay, you have only a 97.2% rating (even mine is 99.2) and on Amazon a whopping 11% left negative feedback, with another 6% leaving only neutral feedback. This does not reflect an acceptable level of customer satisfaction. Perhaps ypur time would be better specnt improving your product and shaping up your customer service department than trolling the web looking for bad reviews and seeking out the reviewers.