Keyboard is charged, but the on-screen keyboard keeps popping up, not allowing me to use my Zagg keyboard. It worked fine until recently. ?????
1021343
Sorry never had this problem....try tapping the keyboard icon...this should cause it to drop off the screen...you may have to pair the Zagg to your device again.
1021344
Mine was acting funny a couple of weeks ago... Have you tried forgetting the device and pairing it again? And, have you checked if the iPad is connecting to another Bluetooth device?
1021345
That has happened to me as well, all I do is reset my iPad (restart). and then it works fine.
1021346
From time to time this keyboard doesn't connect automatically. My suggestion is to make sure the keyboard is first paired.Then normally, turn on the iPad & Bluetooth on the iPad first then turn on the keyboard. If it does not connect immediately, press the pair button and it will then connect.
1021347
Make sure it's connected. Go to bluetooth settings and make sure it's on. You may have to hit the pair button on your keyboard. I've had this happen to me once before when the pairing was interrupted (no idea why, but it only happened once in 7 months of use so I'm not worried about it).
533397
When I've used it the on screen keyboard hasn't come up. But if I don't turn on the keyboard, then "Yes" the tablet keyboard comes up. This Newstyle keyboard doesn't hold a charge very long.
1948165
Keyboard should be charged. Turn it off and on, It will start pairing. I think it goes to power save mode if not being used. so turning off and on again will make this work. Thanks
2254787
When I first used the machine and updated it to 8.1 I had some problems, briefly. If you leave the machine in "Airplane Mode" they keyboard will not work. Have you charged the keyboard? Tether the keyboard to the PC with the included usb cable to charge the keyboard and charge it regularly when you charge the PC and it should be fine. I will assume you have the keyboard turned on.
1167008
I have had the same issue and at other times, the screen and mouse are fine but the keyboard doesn't work. I'm not sure of any solutions. I'm at a loss with my own.
2124460
I don't know. How long have you had it? My keyboard died shortly after I bought it - maybe I overjuiced it, I don't know. I had it replaced, only to have to get another replacement after the middle keys in all three rows stopped working, which actually happened twice. In other words, I'm on my third keyboard (after a lot of hassle getting ZAGG to replace the keyboard since I could not longer do it through the store where I bought it). Now guess what? The middle keys on this keyboard have all stopped working. Never buying the product again.
497952
Throw it away. I had it a few months when the keyboard wouldn't charge. It was the worst $150 I wasted. Never again will I buy a ClamCase. I have a Zagg keyboard for my Ipad. The Zagg keyboard was $90. And well worth it. I love it!!!
1429194
I assume you will have to contact the manufacturer. You should have received one with your order (I did). You plug one end into the Zagg keyboard case and the other end into the USB plug-in that came with your iPad.
1605119
I had a similar experience where the keys would stick and sometimes start stringing letters on its own. I returned the keyboard to Amazon for a refund. I bought another ZAGG keyboard that has a cover for the iPad included from Best Buy and it works great.
2178009
The keyboard charged overnight for me. It appeared to be off when I first tried to use it, but in actuality it was on.. There is no indicator light to let you know that it is on. I looked on line to get instructions for pairing the keyboard to my Samsung tablet, follwed the directions and it worked fine. Your keyboard probably has plenty of power.
1687932
Mine is that way too. I assume Zagg made it that way to conserve battery power. So either keep typing or just hit a control key or the space bar to light it up.
421245
I think you must have an issue with your keyboard. I've had mine for a few weeks now and I use the keyboard all the time, have even left it on overnight and I've not charged it since the initial charge.
1060309
I followed the instructions and successfully paired it. I charged it the night before. But now even though the tab is recognizing the keyboard, when I try to type its not doing anything. Not sure if this related but the blue light is not staying. I followed the instructions but not sure why it is not working. This is on top of the fact that they did not include the screen protector that was promised...but I want the keyboard to work.
1287546
I use the keyboard all the time. I charged it before use, the charged lasted literally for weeks. Wobbly connection sounds like a defective port (microusb). My connection was bluetooth.
744983
Although my keyboard worked perfect from the start,sounds like yours is defective. I would return it if i were you. Sorry you had a bad experience.
642278
I suggest you call Zagg to confirm. I purchased one from an Amazon seller, and the device didn't even work! ($80 (about) down the drain.). :/
1122586
Hi. Yeah, it's a pain in the butt. SHARKK responded to my review to say that would fix it in the next release, but I'm not sure if they can do a firmware fix for existing models. I would definitely contact SHARKK support to ask how they intend to fix your problem: either a firmware fix or exchange your keyboard for one that works correctly. They seem to be genuinely concerned about providing good support.UPDATE JAN 22, 2014: I received the new version of the case yesterday from SHARKK. I charged the new KB before using it, then had it on for several hours today. I'm happy to report that it has not lost its connection yet. Much improved. Hi. Yeah, it's a pain in the butt. SHARKK responded to my review to say that would fix it in the next release, but I'm not sure if they can do a firmware fix for existing models. I would definitely contact SHARKK support to ask how they intend to fix your problem: either a firmware fix or exchange your keyboard for one that works correctly. They seem to be genuinely concerned about providing good support.UPDATE JAN 22, 2014: I received the new version of the case yesterday from SHARKK. I charged the new KB before using it, then had it on for several hours today. I'm happy to... » Read More Hi. Yeah, it's a pain in the butt. SHARKK responded to my review to say that would fix it in the next release, but I'm not sure if they can do a firmware fix for existing models. I would definitely contact SHARKK support to ask how they intend to fix your problem: either a firmware fix or exchange your keyboard for one that works correctly. They seem to be genuinely concerned about providing good support.UPDATE JAN 22, 2014: I received the new version of the case yesterday from SHARKK. I charged the new KB before using it, then had it on for several hours today. I'm happy to report that it has not lost its connection yet. Much improved. « Show Less