Does your handle jiggle? Replacement is the same.OXO says it shouldn't be loose.THANKS!
1019867
Yes, the handle does jiggle slightly. It doesn't interfere with using it, though.
1019868
Just a little, side to side. Seems like normal play to me. Otherwise, fine. Good seal for the whistle as long as the filler access lid is all the way on.
1019869
Our handle does not jiggle, and yours shouldn't either. I would return for replacement.
1019870
Never! I have had the kettle for years and apart from a slight cosmetic blemish on the outside from when I forgot to put water in before I turned on the flame, it is just like new. It doesn't wobble, its whistle is Met Opera quality, and it still shines. I love it.
1019871
No, My handle does not jiggle. I haven't actually used it yet; its for my travel trailer, but I did go pick it up and it seems very sturdy...;-)
564202
We had a bit of a problem with our pot but discovered that once we had it securely on the pot it tightened up as we lifted. Good luck.
609452
I had the exact same problem! I finally just pulled the handle straight out with pretty strong force and it came out. Good luck.
554084
Mine is not loose now, but I think it was when it came in. There are various screws, find the ones that attach the parts that are loose, and tighten them. Hope that helps,
1105108
Handle should turn easy. Mine did from the beginning. Something could be wrong.
1897123
You might need to tighten the handle somewhat on your own, when you take it out of the box. Just use a basic screwdriver. It has not been a problem for me since doing this.
819408
I've used my for years with no problem at all. I would contact Amazon directly, but there must be a place to replace the battery. No? (I'm not home to check.) if not, Amazon, I'd check with the OXO company. I hope you get this figured out, because I use mine all the time and LOVE it.
1539037
I have had problems in the past, but the OXO Good Grips handle the job verry, verrt well. Joe P. Florida
912749
Doris, I had the same problem you did and would just yank it around until it worked. But I have it in front of me now and I can tell you that you need to turn counterclockwise to remove it and to put it back take the little square on the outside rim which corresponds to a little square thing inside I Where thing up with the square thing on the outside, not the line but the little square. With the OXO on its side, the little square inside the rim is placed on the 11 o'clock position and turned counter clockwise. So, to take it off, you turn from the arrow counterclockwise to the 11 o'clock position and pull outward a little. if you can't get it off, it may be very tight. mine seemed to loosen up the more i used it so now it's not so hard to put on or off. For the different settings, you turn clockwise. For removal, you turn counterclockwise. I hope this helps.
511434
Mine is loose but not very loose. I know it kind of adjusts to the size of what is being grilled. I hope that helps answer your question somewhat.
313400
I had the same problem and ended up switching out the handle with an older handle off of something else I was going to throw away. If I had not had another handle I would have used something to provide more friction or returned it.
880388
I have only had that happen once. My husband tightened the wire and handle and now I take special care not to turn the handle as I'm slicing the cheese. I have not had any problems since. I'm sorry I don't have any suggestions for you.
1502031
I had a similar issue with an older SKB case and I contacted customer service on-line and they sent me a replacement handle no problem. It's easy to screw back on.
1699345
As far as I know, my handle softened is working fine so you may want to contact seller for defective item.
1483067
I would call or post the company! It sounds like your helper handle was attached incorrectly. Mine looks like the picture and I cannot see how the lid fits if the handle is tipping towards the inside. Good luck!
1478306
I've had a similar problem. The only thing I've done is squeze the handles together above and below the pivot with a screwdriver. This has worked for me - I hope this helps. Best Regards - Philip
1977639
No, if you pull the handle to the out position, it should lock in place until you push the button to release it! If this is happening, I would send it back for a replacement.