How often does the drain pump run??? My unit keeps running the pump every 20 seconds or so... Is that normal???
1024922
Every 20 seconds is not normal. Per the manual, the pump is designed to run as the wet ice melts enough for water to collect at the bottom of the bin that holds the ice. At a certain level, the accumulated water triggers a sensor that turns on the pump. Every 20 seconds implies a sensor problem or water is collecting sooner than it should. First, I'd ck to make sure the door is closing securely. (ours was not the way I first installed it) If the door is not closing securely, that could cause the ice to melt sooner and water to accumulate faster than normal. If it is closed securely, I'd contact Scottsman. Every 20 seconds is not normal. Per the manual, the pump is designed to run as the wet ice melts enough for water to collect at the bottom of the bin that holds the ice. At a certain level, the accumulated water triggers a sensor that turns on the pump. Every 20 seconds implies a sensor problem or water is collecting sooner than it should. First, I'd ck to make sure the door is closing securely. (ours was not the way I first installed it) If the door is not closing securely, that could cause the ice to melt sooner and water to accumulate faster than normal. If it is closed securely, I'd... » Read More Every 20 seconds is not normal. Per the manual, the pump is designed to run as the wet ice melts enough for water to collect at the bottom of the bin that holds the ice. At a certain level, the accumulated water triggers a sensor that turns on the pump. Every 20 seconds implies a sensor problem or water is collecting sooner than it should. First, I'd ck to make sure the door is closing securely. (ours was not the way I first installed it) If the door is not closing securely, that could cause the ice to melt sooner and water to accumulate faster than normal. If it is closed securely, I'd contact Scottsman. « Show Less
1024923
This is not a freezer so the ice continually melts and new ice is formed. The drain pump is getting all the melted ice out of the unit to avoid ice blocks, etc.Tthe ice is always chewable and super fresh, just like with commercial ice makers.
1024924
Mine drains pretty often certain times of the day. Not every 20 seconds but sometimes it is more often than at other times. I haven't studied it but maybe it is when I open the door and get ice.
1024925
Every 20 seconds is not normal. Per the manual, the pump is designed to run as the wet ice melts enough for water to collect at the bottom of the bin that holds the ice. At a certain level, the accumulated water triggers a sensor that turns on the pump. Every 20 seconds implies a sensor problem or water is collecting sooner than it should. First, I'd ck to make sure the door is closing securely. (ours was not the way I first installed it) If the door is not closing securely, that could cause the ice to melt sooner and water to accumulate faster than normal. If it is closed securely, I'd contact Scottsman.
1401714
Mary? I've had my EDV4000 since April 27th, and it has run pretty much 24-7. When you first turn on the ionizer, yes, there is a little but it isn't horrible at all, and I've had mine on the ionizer all of the time it has been running. Also, this feature can be turned off. It's quiet, as well, even on the high speed setting it's quite tolerable. I hope this answer helps you and if you have anymore questions, feel free to write me at Raydeman@aol.com Thanks and have an awesome summer
378990
Having same problem. Unit is sitting on floor and hose is draining to floor drain. I even unscrewed hose when bucket was near full and water does not even come out???
735948
No, not normal. If the water level is where it should be, another thing you may need to look at is whether the water intake vents in the bottom of the pump are clean and free of the slimy "gunk" that can build up. I recommend using an old toothbrush to get into those holes.
2083516
No, it isn't normal. Mine will do that for a couple of pumps until it is primed after being empty. After that, it is a pure stream of water with the range depending on how fast you pump it. On a fast pump, it will go 20 feet or more.
1106990
I have the dehumidifier- hooked up hose to back threads and put in drain (but its above in sink) does this need to be drained in ground as it is not draining & is there something I need to turn on/ off to use continuous draining? TY in advance!
2038437
It is easy to forget about it since its a back up and you hope you dont need to use it often or ever. But, just like a regular electrict sump pump, you should cycle it through every other month or so just to make sure it is still working properly to be on th safe side.
718561
Depends on how you set it up. I always drain mine after use and yes I prime it each time. If you have a closed system with a check valve so the pump always remains full then you should have no problem.
1499965
I see that mine also takes a while to drain into the bottom tank. It did say it will go faster as it gets older and I suppose because of all the levels it has to filter through is why it is slow. I have noticed it takes over night to drain well. I try to add at night before bed and in the morning when ill be at work.
1811433
I have not experienced this with my unit. I've had it now for over a month & I use it at least 5 or 6 times a week. No problems. It's still working fine. Sorry you're experiencing this.
868974
I can think of only two possible causes. Either the holes are clogged or the pump is not working. The holes can be cleaned with a toothpick or paper clip. In the later case, if the unit is new, return it. If it is an older unit, replace it.
389134
I have never had a problem with the pump working? Is it clogged? If you just bought it I am sure whom ever you purchase it from will exchange it for you...
1380276
There are two settings. interval and continuous. Do you have it on the continuous setting? How long does it run before shutting off? If its on continuous and water remains when isdone running, I would say maybe is not working properly.
2078207
Hi, I have never had a problem with the pump. I would say that it was an isolated issue which happens with most products. Mine works incredibly well.
1556938
Try lowering the pump; if the pump is too close to the drain, it will not pump. Hope this helps. Feel free to ask me further questions.
1956319
I also run mine with the cool setting off for a few minutes before shutting it off to dry out the machine. I drain it regularly and don't let old water stay in the basin. There was a smell for a couple days when it was new but it went away. I'm very happy with the purchase.
1931186
I've never run mine continuously more than a few minutes at a time and then I give it a rest of a few minutes in between runs. You probably should contact the manufacturer .