my sound bar keeps turning itself off. How do I prevent that from happening?
1003971
I would try changing the digital cable that connects your sound bar to the tv, cause if that cable is intermittently failing the sound bar won't getting any signal from the tv and will shut off thinking its not being use..
1003972
I had the same problem. Clearing the settings and starting over worked for me.
167474
Try plugging a lamp into one of the other controlled sockets. It does not turn off after 20 minutes, but the sound bar does, then there is something wrong with the sound bar. If the lamp does turn off when the sound bar turns off, it might be that the current draw of the TV is marginal with respect to the trigger point of the ZuniDigital. Plug the TV --AND-- the lamp (with about a 50 Watt bulb) into the ZuniDigital main socket by using a multitap AC adapter. If the sound bar stays on, it will prove that the TV current draw was not high enough for the ZuniDigital. If the sound bar still turns off, replace the ZuniDigital.
102097
Perhaps your sound bar is defective? Have had no issue in connecting my TV to the sound bar using basic RCA cables.
1313542
Yes, you have the option on your TV to "turn off " the speakers....you can also mute the tv...or you can mute the sound bar....I do both in "fiddling" with them to see what the best sound is for what I am watching...I watched Burlesque last night with some great music and singing....I can't imagine a better sound....I am tending to use both tv speakers and soundbar... 4 is better than 2 kind of thinking...
1033821
I had the same problem. I think it's programmed to power down when there's no sound, like a pause in the music, but then is too slow to come back on. Mine is parked in my basement since I threw away the box and couldn't return it.
2024121
I'm not sure if it's same problem I have. It drops off if on "mute" so I just turn the sound way down instead. I have to shut down the TV and the DishTV receiver for a few seconds then turn both back on. otherwise. The sound comes back on. I have been able to just power on the sound using the included remote.
211945
The problem is with the HDMI protection system. Next time turn off both tv and soundbar the turn tv on first then the soundbar. The issue is what they call a handshake problem between tv and soundbar. Good Luck
1238584
Hello, well, that just happened to me, it was working fine until one day I couldn't turn it on at all. There is one thing the makers of this Soundbar forgot and that is : Manual Controls. Somewhere in the Bar should have the Controls so, in cases like this, the owner could turn the Bar on and manipulate the Volume, Bass and Treble and the other Features. I called Philips and they sent me a new Remote Control but, unfortunately didn't work. In my opinion due to the fact that the Circuitry inside is very Sensitive any Fluctuation in the Electrical Current like a Sudden Blackout, etc. could damage the inner system. I don't remember having in my neighborhood any Blackouts but anything is possible. I notified Philips concerning the outcome of the new Remote Control so they advised me to let Amazon know my situation. Amazon did a good response, something I am very grateful. Thank you. Joe.
303319
I have a 2 week old Sound Bar with a similar issue as well. It emits a high-pitch (electrical) whine on stand-by. No firmware updates or results in Google yet. Just your post. May call Samsung before I return it to Best Buy.
342182
Yes, I'm having a problem as well. I think it goes to the default setting when I turn it off? Works good otherwise.
84807
It sounds like your sound bar is not connected throught the TV set. The audio cable should be connected to the TV set so that when the TV set is turned off there will be no sound through the sound bar. I have also had trouble with the remote for the sound bar. It seems to go out of alignment sometimes and will not operate the sound bar. I find that pushing the top button on the sound bar until it blinks orange and then hitting the volume control button will cause the soundbar and remote to work together again. One of the problems I read about with the sound bar was that the remote will not always operate the sound bar. Hopes this helps.
1434707
No there is no way to turn it off. Unless you tried to pull out the speaker. Which I'm sure would void any warranty, I'm not sure how hard that would be either.
943139
Hi Bantjh2o, the issue with the input is controlled by your TV and not by the SoundBar. The SoundBar is an Audio Ouput device which doesn't have control over Input selection.
1859043
If you are connected to a cable box, there should be an optical connection there. Once connected, you should lower the volume on the TV to zero so sound will only come from the soundbar.
1878192
The sound bar goes into standby mode when it doesn't receive a signal, which is a default energy saving feature. I'd recommend you contact Polk Audio Customer Service (1-800-377-7655) to confirm.
898324
Hi there, Robert. I've found that if my unit's receiver portion isn't receiving a signal, it shuts itself off within 20 minutes, as well. I have mine connected via an optical digital cable to my PC's sound card, and as long as I have my PC up and running, the soundbar and receiver stay on, but if the power goes off, it shuts off after 20 minutes. I'd suggest you try connecting your system via a digital optical cable, if you can. I believe that that will solve your problem, if the equipment you're connecting it to can accommodate a digital optical cable... Good luck! : )
1515210
It sounds like your sound bar is not connected throught the TV set. The audio cable should be connected to the TV set so that when the TV set is turned off there will be no sound through the sound bar. I have also had trouble with the remote for the sound bar. It seems to go out of alignment sometimes and will not operate the sound bar. I find that pushing the top button on the sound bar until it blinks orange and then hitting the volume control button will cause the soundbar and remote to work together again. One of the problems I read about with the sound bar was that the remote will not always operate the sound bar. Hopes this helps. It sounds like your sound bar is not connected throught the TV set. The audio cable should be connected to the TV set so that when the TV set is turned off there will be no sound through the sound bar. I have also had trouble with the remote for the sound bar. It seems to go out of alignment sometimes and will not operate the sound bar. I find that pushing the top button on the sound bar until it blinks orange and then hitting the volume control button will cause the soundbar and remote to work together again. One of the problems I read about with the sound bar was that the remote will not... » Read More It sounds like your sound bar is not connected throught the TV set. The audio cable should be connected to the TV set so that when the TV set is turned off there will be no sound through the sound bar. I have also had trouble with the remote for the sound bar. It seems to go out of alignment sometimes and will not operate the sound bar. I find that pushing the top button on the sound bar until it blinks orange and then hitting the volume control button will cause the soundbar and remote to work together again. One of the problems I read about with the sound bar was that the remote will not always operate the sound bar. Hopes this helps. « Show Less