I received my Oontz curve for a Christmas gift. It stopped functioning about three weeks ago. Is there a place I can contact about the device?Thanks Frank
999090
It should still be covered by the guarantee for a minimum of 1 year. if you have teh packaging then check that and contact customer srevices
999091
copy of you purchase from amazon and return it to company , call them or email them to get return authorization. if you have trouble there and they won't help if you used american express you may have an extended warranty for a year with them.
469851
The same thing happened to me. I had it for a couple weeks and then it stopped working. I sent it back...and they refused to take it and sent it back to me. I am very disappointed.
828718
I got one months ago and didnt work either. actually, right this afternoon I took it to another technician in hopes of getting it working, as is, the old roginal touch, which was whacked out of control, still works better than this generic thing. the seller would not help me out either. terrible.
634947
I had that problem too and it just got worse with time. After a month I ended up returning it because it quit working altogether. If you're already having problems I would save yourself the frustration and return it. It's a great concept but not such a great product. I'm still looking for something better but no luck just yet.
180155
Same thing happened to me during my 1-month free return period...The battery was getting weaker and weaker, it got to a point where I couldn't even slice my bread...Returned it, bought the corded one, working since then...
1777033
I would NOT recommend this device... gscottbrehm at yah oo..... It did not work at all and only kept showing CA when I live in Ohio. All the company kept doing was offering to replace the device, but it wasn't working at ALL...
1974261
It sounds like you got a lemon my friend. I would call Amazon and return through them and you should have a replacement in a few days. It only took 3 days for them to send mine during the height of the return season in January and February. The second is working like a charm....knock on wood. LOL!!!
763599
Yes, I have read many other complaints like yours, where there was a problem with charger. I didn't have THAT problem, however, purchased in Feb. Returned mine 3 times in 5 months! Screen kept freezing, would not shut off at all until battery died. Very dissapointed, terrible customer service, would not EVER buy from them again, purchased an "infinity" 10" tabket, love it...sorry for your troubles, know how disapointed you are...fran
715795
The bassboomz sounds great although pricey. Mine suddenly stopped working after a couple months so reliability may be an issue. I don't own the anker but I have the oontz curve and I love it - same price as the anker.
1882719
I never had a chance to play with this device, and check it's features. I got a defective one, returned, did not order a replacement. Sorry, I cannot help you on this.
2197940
Wow. That must be something new. Mine worked perfectly for a year with the free version and then stopped cold. Maybe that's what happened. .?? I better contact support.
1399150
Make sure you have it on the track correctly. If that doesn't do it I wish I could help you....mine actually stopped working all together and could not be returned. Haven't replaced it yet....not sure I'm going to either.
1652724
mine stopped working after only couple days...called company they said to reset it to unplug for one minute plug back in if that don't reset it take back to store...they told me they are having an internal problem with tis model....take it back now if I was you....
972030
Sorry I did too. Stop using about two weeks ago. Looks like it stop transmitting to me. Got audio input installed. .not as good as they rated 4 stars I only purchased the 10.00 devise because of the ratings not so good after about a month.
2205882
i ordered one 3 months ago and the warranty is only one month and it just quit on me so i am out $89.95 ! so disappointed and really liked it ! good luck ! i wish i could get it replaced but dont know how to do it without paying another 90 bucks
1957757
I bought a striiv play as a gift and within a month the unit would not count steps anymore. I contacted striiv via their website and have not heard back from them so I am very unsatisfied with the striiv play.
317337
send the thing back. I had one for less than a year when it gave up the ghost. jensen used to be a good product, but this one is the pits. Send it back while y ou are still in the 30 day period.