My sun tea glass mug fell a few feet and shattered into a million pieces. Can I get a replacement?
1016017
Of course not. Why would somebody give you a free mug after you break yours?
2271623
Yes.. And I haven't seen where you can buy replacements. If it breaks I think you have to buy the whole thing again but it is really wonderful and I've saved a ton of money by not going to coffee shops
1050006
I would write or call the manufacturer. When I received mine broken, I simply went on amazon and went through a simple return/replacement process. The new ones they sent seemed much more stronger glass
1297372
The basket is removable from the mug, but is attached to a screw-in ring that seals and holds it in place. The basket is on the small side, and wouldn't allow a bulky tea to fully infuse. I don't know if you could replace it easily, because it is attached to the ring-unit that holds it in place and screws in to the top of the mug. I've had the mug for about nine months, and after my husband has used it for that time on a daily basis, it has started leaking. He really found it convenient until it started having problems.
1412711
Sure. Go here: http://highwave.com/replacement-parts/ or call them at 800.444.4928.
22200
I found the glass knob, mine cracked, in an antique shop. They sometimes will keep extra parts. I also suggest doing a search on Amazon or Google. Finally, you can sometimes find a similar pot at a yard sale and transfer the lid to your coffee pot which has more sentimental value. Good luck!
2104372
I bought one for my Mom, slightly different. They actually opened up a store locally and they said sometimes they get them in broken and will sell the lids then, but there aren't replacements to buy. If it broke during use, I would contact Teavana, they may replace it for you as I've had mine over 2 years now and it gets used every day and I've not had any problems with it.
119358
I would check with Replacements Ltd. They sell all types of glassware and china. I've had very good luck working with them. I gave those glasses as a gift, so I do not actually have them myself.
2128130
HiWe don't carry the replacement glass.Thank you for your communicationtexasvalue
542605
Here: http://www.seattlecoffeegear.com/technivorm-moccamaster-replacement-glass-carafe-cd-models-10-cup-9263
1181091
Hi Donna I would say yes there would be a replacement for broken items including the cups. Although I use mine quite a bit have had no problems with anything breaking. Contact Amazon shop site and I am sure they will be able to help you. Thanks Dorothy
2145229
I was able to get a replacement for mine at azpatioheaters.com. I clicked on Contact Us and they were quick to respond and helped me find the glass I needed.
111805
you can email customer service at www.bubbabrands.com .. Bubba Mugs have lifetime warranties.. Mine was missing a gasket and they are sending me replacements.. now the new mugs I have purchased come with an extra straw which is nice..
1692500
I was able to get a replacement part from a company called Goodmans. It was backordered and I had almost given up, but after a number of months, I received an email that it was being shipped...so grateful! I love my Farberware coffee urn too. cs@goodmans.net
517308
Mine just broke as well. I'm still looking for a place to get a replacement handle.
2252666
On their website, the knob on my lid broke also. http://sunstea.com Search for lid and I found it.
2070931
The glass tops can be puchase through Amazon. Try a search under replacement parts for this percolator.