I purchased one of these and I added the coffee and water and then plugged it in but nothing happened. What is the next step?
1007320
You may not have had the plug in all the way or if the water was hot the tube thing that the basket sits on wasn't in the hole at the bottom correctly. Try again and if it doesn't work, I'd send it back! Hope this helped.
1007321
Make sure the metal rod is inserted securely in position and both cord ends are securely attached. After that I'd say you have a defective product and need to exchange it.
1007322
Derek, I'm not sure I can answer your question but I can say that I purchased one from Amazon in February and I had to buy another one last week. It just quit working. Don't know what happened so you might just want to return it. Maybe it was a bad batch, who knows. They cost too much for them not to work.
1339170
Unplug and replug the power cord. Push the power on switch. Do you see a little red light on the control panel? Also, take out the water tank, make sure it is empty and carefully put it back in place. Be sure the water tank panel is flush with the surface of the machine. If that does not work, contact the service department. using the supplied 800 number.
1772370
I had the same problem. It cuts tp big a hole and coffee grounds plug up machine pour and run water through wash grounds out. Send it back it doesn't work as they tell you.
1646412
This is a very touchy item. Put water in it. Make sure the top is on so the magnets on the top align with the magnets on the base. Plug it in to a computer that is turned on (and not in sleep mode). Push the on button in the back and Pull out the little plug on the top. If it is still not working, it might be defective...send it back right away.
2163700
I used the water hook up from the previous coffee maker. we purchased a filter with the Keurig and went to the hardware store for quick connect fitting and plastic hose
347730
Easy fix. Just run a few squirts of hot water through the frothing tube before you start to pump your coffee. (Middle switch to the left and pump switch to the right to squirt water through the frothing tube. Middle switch to the left top switch to the left to pump coffee.) When you do this, it resets and clears the thermal block. I simply do it every time I make a cup. I usually make a cappucino, froth the milk, clear the system by squirting a bit of hot water into my cup to warm it a bit, dump the water and put the cup in place as I turn the top switch to the left to pump the coffee. Works like a charm! Great espresso, great crema, great froth! Easy fix. Just run a few squirts of hot water through the frothing tube before you start to pump your coffee. (Middle switch to the left and pump switch to the right to squirt water through the frothing tube. Middle switch to the left top switch to the left to pump coffee.) When you do this, it resets and clears the thermal block. I simply do it every time I make a cup. I usually make a cappucino, froth the milk, clear the system by squirting a bit of hot water into my cup to warm it a bit, dump the water and put the cup in place as I turn the top switch to the left to pump the coffee.... » Read More Easy fix. Just run a few squirts of hot water through the frothing tube before you start to pump your coffee. (Middle switch to the left and pump switch to the right to squirt water through the frothing tube. Middle switch to the left top switch to the left to pump coffee.) When you do this, it resets and clears the thermal block. I simply do it every time I make a cup. I usually make a cappucino, froth the milk, clear the system by squirting a bit of hot water into my cup to warm it a bit, dump the water and put the cup in place as I turn the top switch to the left to pump the coffee. Works like a charm! Great espresso, great crema, great froth! « Show Less
1226749
Buy via instant coffee. Place inside cup. Pour water in water recepticle. Turn on.
1031454
This works like any other coffee maker. You just use larger quantities of coffee and water, There should be an informational manual in your packaging.
470576
That was the same issue I seem to have. Nothing worked when I plugged in to it.
368011
Cut down on the water and increase the amount of coffee used. For the coffee part, that is in the area where you put the beans, the first knob on the left in the front. Increase it only one click at a time until you get it where you want it. As for the water, that is adjusted by the knob on the outside of the front of the machine, just under the on/off and brew buttons. I make a mug every morning, but I push the brew button twice, essentially making two demitasse size portions in one larger cup. Hope that helps.
1938981
An appliance might draw a higher wattage momentarily, so either get a larger inverter, or a new 220volt coffee maker. On second thought, this black box is ugly and not to be seen in top of a kitchen counter. Get a new coffee machine!
1897033
Try running it without any coffee. What does the water alone taste like? If its brand new, then run it through with water (only) a few times, including steaming.
1746946
Put in a little water first, then coffee and add the rest of your water. You can find complete instructions in some of the most helpful Amazon product reviews. Enjoy.
1333476
If it won't brew then it is the water pump. Either it needs to be primed (see advice from others) or it may be faulty. My current one needs to be primed every now and then.
1916682
Try re-seating the kettle in the heating cradle. The light will come on when it starts heating. It may take a couple of tries to get it to work at first, but it should work pretty good from then on.
2257366
Oh my goodness, thank you so much for posting this solution! I have just spent an hour trying to unclog the filters with the cleaning tool and with vinegar, but to no avail. I didn't think it was clogged with coffee grounds since I've only used pods so far, and as far as I know, we don't have hard water. (Plus, we've only been using the machine for 2 weeks.) I was ready to bring it back to the store. It turns out the water tank just wasn't pushed in all the way. Seems to me this simple suggestion should be in the list of troubleshooting tips in the owner's manual, because I have a feeling a number of people are having this problem and attributing it to something more serious. Oh my goodness, thank you so much for posting this solution! I have just spent an hour trying to unclog the filters with the cleaning tool and with vinegar, but to no avail. I didn't think it was clogged with coffee grounds since I've only used pods so far, and as far as I know, we don't have hard water. (Plus, we've only been using the machine for 2 weeks.) I was ready to bring it back to the store. It turns out the water tank just wasn't pushed in all the way. Seems to me this simple suggestion should be in the list of troubleshooting tips in the owner's manual, because I have a feeling a... » Read More Oh my goodness, thank you so much for posting this solution! I have just spent an hour trying to unclog the filters with the cleaning tool and with vinegar, but to no avail. I didn't think it was clogged with coffee grounds since I've only used pods so far, and as far as I know, we don't have hard water. (Plus, we've only been using the machine for 2 weeks.) I was ready to bring it back to the store. It turns out the water tank just wasn't pushed in all the way. Seems to me this simple suggestion should be in the list of troubleshooting tips in the owner's manual, because I have a feeling a number of people are having this problem and attributing it to something more serious. « Show Less
1179437
Did you plug the unit in? Mine works fine. Perhaps you should contact the a Seller for a new one.