I bought two of these one for me and one for my brother I used mine twice and the third time it would not come on. How can I get a refund?
1018712
Read the warranty and do what it says. You could Lso take it back to the store because it is so new still
1256142
If your product doesnt work, email who you got it from request a replacement or total refund including shipping and handeling. We are going to be buying a bigger one our boys love ours so really hope yours gets to working or you try a new one!
560936
Yes you bought a piece of crap. I wanted a full refund for the one I bought but I screwed around a waited to long. Just buy compu host karokee software and download all of your cd-g's
413570
Nope didn't work. I tried to get a refund. They are not cooperating. The reference # not on the remote. Yet the advertising says it is that same #
1505621
Good luck. I sent mine back for a refund. I was not happy with their customer non-service either.
988537
I bought one and only used it for 2 weeks n it didnt work anymore, I returned it back hoping I get a respose or refund or an email but NO ONE had responded back to me. and its almost year now. my email addres is salwaalmutairi@gmail.com
919333
Yeah you wasted your money. I did too. Had same problems. They sent me a new remote on 2 more different occasions. All had same problems. Finally I made them give me a refund.
982236
I'm sorry but I cannot since the same thing happened to me. I know have an expensive lesson that I learned. I wish I could help and I didn't try for refund because it happened after 30 days.
902826
Try resetting it. If that doesn't work send it back. My wife went through three before we got a desent one.
268124
The one I bought didn't worked and they don't have department that can try to help you, so I returned it. The customer service department was very helpful in processing the return.
2090828
Send it back. I haven't had any problems with the one I bought. Sorry yours doesn't work.
1629495
Contact the seller immediately. Sometimes they will send you a replacement or your money back.
344815
I'm sorry Jason, I didn't have that problem, I bought 5 of them and they all work perfectly! I'd contact seller and request a new one.
637189
no there is not. I have had the same problem so this device was useless. I would suggest that you try to return it but unless you are a lawyer or have the money to hire one, that is not an option. Amazon and the Ergo people have draconian measures in place to prevent anyone from getting a refund.
249393
I had the same problem. I went to another site and got a better battery for half the price. Still no response about my refund. Good luck
1339773
I bought one it didn't work.I still have it and I still didn't get my money back !!!
1435033
I returned mine for a refund. It didn't work and didn't come with any instructions either.