Is it supposed to have white powdery stuff settling down at the bottom of the bottle, almost immediately, even after a minute of vigorous shaking?
1024190
Yes, the Teflon is in suspension & does not dissolve in the lubricating fluid carrier.
1965722
I never had it settle to the bottom. It is slightly chalky, but I don't mind it. I just think about how healthy I feel when it is included in my diet.
2146402
No trouble here. Did you shake or mix the powder prior to using the first time?
1210569
Yes it is. Did you try shaking it a few times? I was told by the manufacturer to shake it for 1-2 seconds. Sometimes it separates a little during shipping or if it is too warm.
1893626
This normal. Most of the reviews complain of it, but read the packaging. It suppose to be covered in the white flaky film. I shake mine over the garbage can and get rid of the excess white flakes. No mess!
1033019
No, that is not normal. It should be white, and it has a thicker consistency than hand lotion or conditioner. Definitely return it. Im sorry you got a bad batch!
2030489
Mine was a liquid. It needs to be shaken up very well..... That may be your problem..
26949
If the crystals are dissolved well, I don't have to shake it. But yes, if there are crystals on the bottom of the container, I have to shake it too.
1234212
no that's not normal, but I've had that happen with other brands. it's possible the powder package wasn't sealed good. I would believe the product would be fine to use unless the outer box was damaged.
640992
I've been using it for several months now and haven't notice anything like this. Does it seem like the powder isn't dissolving all the way? I always add a little white distilled vinegar to my loads too, I know that it bubbles and fizzes when in contact with the soap (this dissolving completely) the powder. Good luck!
202295
There may be a fine white residue lining the inside of the bottle which is added to keep the gelcaps from sticking in moist conditions. This is normal. If the capsules are stuck together, or your dusty residue is heavy or not white, send it back.
890958
Hi, after answering "yes" yesterday, I looked close at the bottle. I was wrong. There was leak, it became solid around the top. I guess that's why I didn't noticed it.
1071042
I have had it thicken up near the bottom of the bottle. I just add a couple of oz. of standard rubbing alcohol and shake the bottle to restore it's consistency.
910865
Lambie, I'm not sure. I transfer mine from the large container to a smaller shaker as needed.(I'm pretty sure you do this) I've only had my container for about six weeks. I guess if this happens to my product I will put it in a food processor to attempt to restore it to it's powdered state. Hope this helps.
300803
No white powder at all, and it is not noisy at all it does leak a little I have to put a towel under it to catch the extra water that drips off of it. Not the best but its pretty ok.
206482
it's all together mixed in the bottle already. That was my understanding when I bought it.
286004
Good question & I apologize as I should have mentioned it. It's a powder and it shakes out. The powder feels a little slippery, as it has proplyne glycol, silica & oils in it. Be careful, as it has really big holes in the shaker and too much can come out at the same time. It has a star-shaped pattern of holes (pretty cool). I'll post a pic.