How do we take advantage of the lifetime warranty? I purchased this awhile ago and through regular use, I now see some fabric tearing.
602009
Did you check the tags for a manufacturer address? Otherwise I would Google the manufacturer and contact them directly.
602010
We have a lifetime warranty on our product which covers workmanship on the encasings. Which includes the fabric wearing thin, zippers breaking and seams coming unraveled. Please contact our company through Amazon or call us at 1-877-771-3322.
602011
sorry can not help you, however I purchased a pillow that you put water in and it leaked and was told could only return before 90 days.
1223618
I would contact the company and see if they can do anything for you. I've had mine for quite a while and have had no issues and I use mine everyday.
142266
How do I get refunded for this product after normal wear and tear created opening in the foam?
110961
Hi Lisa I saw that it is a lifetime warranty if you buy it from another vender. If you don't hear from the vender contact Amazon. They have always been able to help me with any questions.
1491744
I would first reinforce the backside. Go to a fabric or upholstery fabric shop and get some tape that has a self-bonding agent on it that is covered with a plastic/paper strip that peels off. Position the piece underneath pull the cover strip on one side first, pressing material into place, then do the other side being careful that the tear is well aligned. Then use the vinyl/leather repair on top of it.
1373663
I have to inform you outright that I am not knowledgeable about fabrics. Having said that, it is a combination of "suede-like" or flocked material. If I were to choose what material I would use in making it, I think this is it. After each use, I would brush it with the cloth lint brusher to make it look like new again. I understand they came up with a protective sleeve that you can wash. So far, I have not found the need for that yet.
1365138
Kathy, That I know of, I think you'll have to return it to the seller. The fabric is sewn all around the umbrella fingers. Mine is also starting to fray, after 2 months,.. poor workmanship. I believe it's warranted for 1 year, and print the amazon receipt with the return. Good Luck! George - Property Damage Appraisers, S.C.
168145
Amazon does not help with the warranty. Mine tore after a year and amazon's answer was to find my packaging material and contact the manufacturer.
1073578
I don't know about the lifetime warranty. I returned mine right away because it was defective. I do yoga. I wouldn't use this mat for yoga because it's too think. It would cause instability in a lot of poses.
1073579
I'm not sure on the lifetime warranty. It's very plush and comfortable, some positions you can be unsteady due to the plushness though. But it's great on my knees. Also it tends to come apart where you your hands and feet make contact the most after extensive use.
990191
Like all things, it depends on how much you use it. Mine has a spot where the fabric has worn away to the rubber tip, so a replacement is in the near future.
1505501
I've washed mine several times, but the first time I put it on low on the dryer for about 10 mins, I took it out to check it and it was melting in several places. I'm not happy about that and need to check on the warranty.
367470
all coast products have a lifetime guarentee if the problem is with the operation of product but it does not cover damage by the user. just contact coast customer service and i'm sure they will try to help you with your problem. coast customer service is very nice to all...i know that from experiance...
824867
IIRC, there should be a lifetime warranty. I would contact Griot's with proof of purchase to confirm.
315459
I do not know if it has a warranty. But if you find out it does I would love to know mine has already ripped.
378617
Tell me about it!!, I took off the covers to wash and they shredded so much on the inside it was hard to get them zipped up. I would be curious how much it would cost to have new covers made in a different material. I hate the fabrics! I know that doesn't help. I have to agree with you.Good luck. Jody
34597
I would contact Amazon or LandsEnd/Sears to ask for advice on the warranty. Mine has been super so far!