My Lenevo U530 broke at the hinge attachment to the screen. This is a common problem with Lenevos. Has Lenevo resolved this problem?
1017272
Yeah they did refund the whole amount I had paid at best buy($860) and also offered an extra 10% discount on my next laptop purchase on Lenovo.comThe customer service was really good and the case manger was too helpful, he did evertyhing and kept me updated.
1017273
Yeah they did refund the whole amount I had paid at best buy($860) and also offered an extra 10% discount on my next laptop purchase on Lenovo.com The customer service was really good and the case manger was too helpful, he did evertyhing and kept me updated.
1017274
I don't know what you mean by resolved. I had the issue happen to me twice. The first time Lenovo tried to claim that I broke the computer and after fighting finally caved and admit fault. After a few months it broke again and this time Lenovo again claimed I broke the computer but this time they refused to fix my computer at all.
1079847
I have the same problem. I couldn't fix the safety hinge . If anyone can help will be highly appreciate Thanks
1079846
I have the same problem. I couldn't fix the safety hinge . If anyone can help will be highly appreciateThanks
1111680
I've not had that problem. It's just the hinge mechanism that is still working but cracked.
1764728
Algee ... thanks for the update. After I did all the updates on my unit, the apps still would not work too. That is when I called Lenovo & was told to do the Factory Reset AFTER the updates were installed. You may wish to try this before sending it in. It worked for me.
1904493
I had the same problem and I contacted LENOVO . They. Had me send the unit in to the service dept. they provided me with packaging ,paid for shipping and repaired the unit under warranty. The only thing was that I had to do some running around to ship. It was shipped to my home. All at NO CHARGE. It took about a week.
2120746
Funny you should ask. I had a hinge issue as well. But lucky for Amazon / Simpli Home, I have a very handy husband who was able to rectify the problem (which, there should not have been a problem in less than a month's time). But so far, the problem seems to have been solved.
1384593
I bought mine around the same time and didn't have that problem. It's odd that you would receive both with hinge damage. As far as I know it has been fixed. Yes. I hope you get a better replacement.
2200966
Seems that there is a huge problem with it, the screws holding the screen are too tight as I've read. There are guides on how you solve it,,, but its not your job as a customer to fix a product, and you risk losing your warranty.
2272854
It's worth a try, because the machine tries to load the firmware at startup. If the firmware has become corrupted, then it would make sense that the display could have issues. I suggest trying it, along with following the steps that are outlined in the manual for firmware update. You might have to follow them blindly, but it's not hard. See here: http://www.zoom.co.jp/english/download/software/h2.php Better to at least try it, rather than live with a paper weight.
1405247
Mine was worked well. It was broken easily, though..... It is hard to repair it..
792290
Mine hinge on the right just cracked and I don't know how to fix it either. by the way, the pin on that hinge was never inserted through one of the holes, just a bit of plastic on the right was holding it together, and that was what cracked.
1834258
I had the same problem with one I bought around Christmas time. For that one I returned it. However, now my screen quit and I can't get tech help. At all. Nothing. If I had to do it over I'd return it and run.
2041079
We had problems with the screen when we got our unit - It was unusable. Clearly their quality control is lacking. I would suggest you return it. They will offer part credit, but if you insist, you can get full credit.
1439000
I haven't had any problems with mine. Works great and feels sturdy. Sorry to hear yours broke.
890829
There are problems with the wifi after that date also... I have purchased one with manufacture after that date and it is still unstable. Their suggestion of changing drivers does not solve the issue either. Best solution I have heard is to get a low profile external usb wifi card and just use that. Costs about $15 and solves a bunch of headaches with trying to get Lenovo to admit to and fix the issue.
2154505
I installed the drivers on my touch Lenovo i3, and it worked fine. I later had to reinstall them (don't know why exactly), but everything appears to be ok...