Item was damaged,I am return my first purchase.I would like to make sure the 2nd time I order, item is not broken. Possible?
997919
We would be happy to try to help with this. This was likely damaged in shipping so the best course would be to email the person you purchased from, either Fotodiox or Amazon.com. This can be done from the "your orders" section.
1509579
No, I have ordered it twice with no problems. Contact Amazon and send it back right away.
676165
Hello Brad, if you are having issues with the product, please let us know your order ID. We can send you a replacement item right away. Sometimes a product might damage during the loading process though not very often. Just drop us a mail: support at blizetec dot com with your order ID, we will take care of it immediately. Many blessings, BlizeTec
1635836
I never received my product so I can't answer the question. The item could not be deliverd by the carrier because of damaged product. contacted the vendor and they indicated that 2nd shipment was damaged as well. Attempted to have them send a non-damaged shipment but that never occurred.
1269039
Just go back to your orders and click on return or replace item. I think, I haven't done one yet. Hope that helps.
1293894
I would return it and request a replacement or order a replacement, but I was unhappy with the quality of this item, so I'm not surprised your package was incomplete. I would just return it and go to Bed, Bath and Beyond and get the replacement.
1103745
Contact the vendor right away. It should be listed under the Seller's information and tell them the problem. You might need to go under Your Account in order to contact the vendor. Also, there is a section on Amazon for Returns & Replacements. That might also be a good place where to start. Hope this helps. Sorry to hear about your issue. I have one and no problems. Love it.
1895293
Yes! Is compaible 've already bought Two occasions. But the second I arrived damaged.
1062683
I ordered two of these and they arrived unbroken...BUT...I had previously ordered a different one from another seller and it arrived broken. I would send it back and try again as my two were gifts and are being used and enjoyed.
1104614
Write back to the vendor, via Amazon, and let them know. They did refund one of my purchases.
2093226
I'm sorry to hear your order arrived damaged! You can initiate a return or replacement through our Online Returns Center:
751941
I would contact them they have always been good.If they will not take it back because it has been opened ask if they will give you a discount on a different order.
2134644
Speaking as another customer, if you're dissatisfied, pack it back up and return it. Ask for a replacement - tell them you ordered a new item, and they sent you a used one.
118158
Hello.I ordered two of these and both were damaged on arrival. I didn't even get a chance to use them. Sorry.Jake
648544
I had to return the first one because it came in broken pieces. So the replacement should arrive any day now and I can let you know when I get it
52996
Not a problem for me. Was your product damaged in shipping? Mine is just perfect.
1022351
was the bag cut or torn anywhere if so I'm sure amazon will take care of your problem.just call costumer service , they're nice people and will handle your problem.I'm sure they will inspect this product and take care of it.