I bought this in November 2013, and it already stopped working! What can I do now? I mean, it should work for at least a year!
1004077
the same thing happened to me - TWICE! The first time it lasted about 3 months, so I thought maybe it was just a fluke, but had amazon replace the item and then a month later it stopped working. Unfortunately - very bad quality product! I would still request a refund.....
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
2257322
Yikes! Mine still works. Contact the seller - they should be responsive. Good luck!
1527199
Yes, that's right. Mine worked nicely when I first got it...then it stopped working.
2245593
I had the same thing happen and had to return my unit which I did by contacting Amazon. If you look at the reviews of this product, which is great when it works, only lasts 1-3 months. There is definitely a problem here.
1996181
I had the exact same problem. I have no idea why this product has the rating it does. It's a piece of junk that stopped working in no time. Not only that, I checked EBay. They had it there for $14. What does that tell you?
1618532
I bought mine about a month ago and it just shorted out! It's not working anymore. What are our options?
956589
Yes, I'm having the same problem. It worked good for about a week, then it just stopped working.
1197271
Well, I ran into the same thing, unfortunately, but from DAY ONE. Mine never worked and I could not send it back. The terrible warranty of only one month had already run out.
1276666
Ours has worked great since we bought it last year. Maybe you just got a lemon..
564421
Quick question! I see NO WARRANTY....but what happens if I get it and it doesnt work?
917391
I am sorry that you're having such issues. Ours has worked find since we started using it last October, and we use it daily, sometimes more than once. I would definitely call their customer service.
14353
Contact customer's service for Philips for a new one. These devices are no good. I had to eventually after they replaced it. Purchase a new one. But, get a new one from them.
1210034
I agree with the other answer here, try using it plugged in. we've had ours for a couple years and its fine. you may want to talk to manufacturer see if they can do anything for you
326473
Mine stopped working long before it needed an update. Toss it and buy a Garmen.
1526895
Ours stopped working in less than a year, it started just like this. Now it won't work at all.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.