Where can I get new springs for this horse?? My granddaughter rides her pony everyday and springs keep breaking.
1024529
1-(888) 900-0155 http://www.teknektoys.com/CustomerCare/ContactUs.aspx...this FAQ below was from there website...however, I would call them...Q: Do you sell replacement parts for your 6-volt ride-on toys? A: These 6-volt ride-on toys have not been manufactured since 2002. We do not sell any parts other than rechargeable 6-volt batteries and chargers. Rechargeable 6-volt batteries and chargers for the Fast Lane, Sport 4x4 and Dream Dazzlers ride-on vehicles, where the battery is located in the front of the vehicle under the hood, are no longer available.
1024530
1-(888) 900-0155 http://www.teknektoys.com/CustomerCare/ContactUs.aspx...this FAQ below was from there website...however, I would call them... Q: Do you sell replacement parts for your 6-volt ride-on toys? A: These 6-volt ride-on toys have not been manufactured since 2002. We do not sell any parts other than rechargeable 6-volt batteries and chargers. Rechargeable 6-volt batteries and chargers for the Fast Lane, Sport 4x4 and Dream Dazzlers ride-on vehicles, where the battery is located in the front of the vehicle under the hood, are no longer available.
1024531
I have no idea, but I'm shocked the springs broke. My granddaughter rides hers every day also.........and it's like new. She rides it HARD, but she's still under 3o pounds. I'd contact the company to get them to make it good; That should not happen.
1743892
Have not had an issue with any replacement parts as yet. Probably contact Perky Pet directly. Sorry. Ed K
797745
Sorry to hear about that you middle section is broken. I know how easy it is to break, it's pretty delicate. I haven't seen it anywhere to get replacement parts, but try to contact the vendor, perhaps they can help you out.
298910
Susan your post is perfect for the problem we are having with our new pony...however I have tried everything to unzip the head and nothing will undo the locked zipped. I've tried a screw driver and everything. Does anyone have any suggestions? I am so disappointed. This is the only thing daughter wants for christmas and at the price I had to pay we can't exactly just go buy another horse. Any advice anyone can give for getting the head off would be very helpful!!!! Thanks.
2126258
You should contact the company you bought them from. I think you should be able to get a free replacement. I bought 3 of these and none of the kids are having trouble with them. They love them.
1713681
I would try and call Hasbro for a replacement or to purchase. Last year our Furreal Pony had it's brush chewed up by the dog....i called them up and they sent me a new one.
1861815
Did you put Barbie in front of the horse and hold down the mane on top of the horses head until he starts moving? That has worked for us every time. Otherwise do you need new batteries?
482665
You might try contacting Fisher price directly. Some companies will let you purchase replacement parts.
342755
Best bet is to call Fisher Price. If they didn't help!! try buying an cheap old swing from craigslist or ebay and replace the seat cover with the one you bought (after washing it or cleaning it well) Also, if you know a good tailor, maybe he/she can sew one for you.I am just trying to give you ideas. I hope you find a new seat cover soon.
1861812
I would take the batteries out than put them back and try again. The other thing my granddaughter showed me was you push and hold button on horses head and at the same time push horses head down toward floor. After this the horse started working right away for her.
1504754
All you have to do is turn the base over. With the picture shown, it is set up for the rocker. Turn the base over and you have a stable base with a horse that will simply bounce up and down. There are no springs. It uses rubber bands for both setups.
1504752
I'm not too sure, I sent it to my sister for Christmas last year and she lives 2000 miles from me. I do know you turn it upside down and add the springs somehow. If that doesn't work, write a email or call the maker of the product
1741848
Michael's or Hobby Lobby would be a good choice for replacement marbles. Also flea markets and thrift stores would be a source, but would take a bit of work. We replaced the marbles from Michaels. I also sewed up a silk bag with tassles for the marbles figuring that would be important to a little girl.
1501945
Try making sure you didn't loose the spring inside. Take off the bottom cap and check. You also have the spool inside the head upside down, check that if the problem still persist.
2058264
Unfortunately, no retailer will have these in stock. You would have to contact Pony directly, to see if they can supply you with the tips for the clamps. The phone number is (312) 666-0640 and they are located in Chicago. Another alternative, if you don't mind the cosmetics when applied is to use liquid electrical tape that you can brush on the tips of the clamps.
715320
No not from Amazon or company that made this kit. This leaves you with two choices: send it back or order another one. I was told there is a company that makes these type of springs. Good luck. Sorry I could not be more help.
677576
My best guess would be to contact the company: http://www.evriholder.com/ and ask if replacement parts are available for purchase. Good luck!