How and where can I get a replacement key? I have 13 of these safes (for a group home) and need backup keys to 3 of them. Thanks.
997535
Not too sure. However I would contact the manufacturer directly. ..they may be able to help you. Or maybe replace the lock and you will receive a new key with the new lock.
1725072
I have all the documents that came with the safe but don't see anything regarding an "error" message. There is a note that indicates that if you enter the wrong password 3 times it restricts any access for 3-5 minutes, but does not mention the "error" message... Have you tried to use your key to enter the safe, change the batteries, and reset the pass code? I don't know if any of those solutions will work, but changing the batteries seems, to me, like shutting down one's computer and restarting... Good luck!
2085027
I bought one and it's a PIA to install threw it away and bought another brand. There may be different keys like any other lock. you would need to contact the manufacturer for the answer about different. A thief would want to grab it and be gone not tinker around with any kind of lock. Make yours harder to steal than the next guys.
2221768
Probably go to any safe company or store that specializes in safes or go to the website of the company whet you bought the safe from
1897045
The Key Finder supposedly came with all new batteries but one of the devices chirps frequently so I think the battery is not good. How long they last normally depends on usage. Replacement batteries can be bought at most local retail stores (such as Walmart, Target, etc) or online (Amazon, etc).
287763
I actually called the manufacturer and he was willing to key all the same. I've bought 5 for different family members. Enjoy
1823871
I think you are going to have to go the manufacturer's website and see if they can help you. With no key and the key pad combination not working either the manufacturer may have a way to identify your safe's key slot and send a duplicate set of keys. Good luck.
910034
We could not open the 1st one either. We called, they replaced. Then we could not open next, and so on. The 4th one atleast you could get key to turn. We gave up as we worried if we had so many with problems that maybe if locked, we could not re-open. They have big problem and should not b selling until they get fixed. We wrote evaluation to help stop people from going through what we did. Send it back.
109284
Hopefully you had not locked the master key in the safe. Because the master key opens it without code. (The knob keys opens it with code.)
607097
Who needs a key when you can just break it very easily? I wouldn't buy this if it wasn't the only thing that you could use for a game cam security box. I got 2 stolen just a couple weeks ago.
772601
Yes. I'm one of those OCD types that saves the user guides to products I buy. :) I just checked and sure enough the guide has a section on how to get replace keys. It says: You can order replace keys by either writing to First Alert or faxing them requested information (below). Their mailing address is: First Alert, Inc., 3901 Liberty Street Road, Aurora, IL 60504-8122. Their fax is 630-851-7995. Here is the info you need to provide themL 1) Name, address, and telephone number; 2) Safe model number; 3) Key Number (located on the key and on the Key Lock); 4) Notarized statement of ownership; 5) Indicate number of keys requested; 6) Method of how to receive the keys. The guide says you can also pay by check or money order for the keys if you send them you request by mail (address above). To find out the cost of the keys, the guide instructs you to call their consumer affairs department at 800-323-9005 between 7:30am - 5:00PM Central Time, Monday - Friday. Hope that helps.
277456
I purchased one on an auction website and it came without the manual key. I figured I'd change the batteries every few months so i wouldn't ever be locked out. For whatever reason, my safe never gave the indicator warning the installed batteries needed to be changed - I was locked out! After I tried unsuccessfully to get key replacements from Barska, I ended up ordering the external battery powered backup accessory from Barska for about $20. It runs off of 4 AA batteries and plugs directly into a port on the side of the Biometric "dial" on the door. I highly recommend getting it just in case the keys get misplaced. Just remember not to keep the back-up in the safe...lol. I purchased one on an auction website and it came without the manual key. I figured I'd change the batteries every few months so i wouldn't ever be locked out. For whatever reason, my safe never gave the indicator warning the installed batteries needed to be changed - I was locked out! After I tried unsuccessfully to get key replacements from Barska, I ended up ordering the external battery powered backup accessory from Barska for about $20. It runs off of 4 AA batteries and plugs directly into a port on the side of the Biometric "dial" on the door. I highly recommend getting it... » Read More I purchased one on an auction website and it came without the manual key. I figured I'd change the batteries every few months so i wouldn't ever be locked out. For whatever reason, my safe never gave the indicator warning the installed batteries needed to be changed - I was locked out! After I tried unsuccessfully to get key replacements from Barska, I ended up ordering the external battery powered backup accessory from Barska for about $20. It runs off of 4 AA batteries and plugs directly into a port on the side of the Biometric "dial" on the door. I highly recommend getting it just in case the keys get misplaced. Just remember not to keep the back-up in the safe...lol. « Show Less
173739
Mine went dead just a few days ago, and when I put new batteries in, the safe had kept the same combination I had. Check to make sure they are good batteries, and there in right. If you still want to change the code, there is a button on the inside back of the digital display on the inside of the door. Press to reset and put new ones in. But when the batteries go bad it does keep your code until you get new ones.
568688
If you have the registration card with the key serial number, you can order another key. Otherwise you'll have a shop remove the locks and buy a new set
1296478
I too, also lost my keys...I called around to locksmiths and very few would even touch it--thinking that it was stolen! The only locksmith I found that would even try to open it wanted to charge me more than what I purchased the safe for to begin with. I just had to buy a new safe and be more careful with watching my battery light and NOT losing my keys! I had a friend use a "saw-zaw" to cut into it (as the metal on the top and bottom is very thin).
1833032
I didn't receive a key of any kind, however you can register the combination to the safe on a secure website. This will allow you to access the combination in case you forget or lose the combination.
1209018
the root cause of the problem seems to be you putting your key inside the safe. ever. why would you do that? ever? i assume you have figured a way around getting the door open, but have you solved the "real" problem yet?