My external battery stopped working. I get a message now that it is not compatible with the Iphone. Any fix for this?
992767
My piece of crap I bought did the same. Mine worked for about 2 weeks before it stopped. Horrible product.
266810
If u use Iphone charger, then just change the USB connection only. Unplug the Iphone original charger USB connection, instead of that, use the one the unit comes with.
92154
I have seen that message quite a few times. I think it involves the cord but it has nothing to do with the battery. Personally I think it is a software glitch Apple needs to address.
936289
Yes. My battery was depleted after 1000 power cycles, and I went to Apple to replace the battery.
888385
Haven't ever tried to use it with iphone, so can't help, sorry. Have you seen the youtube demo on the equipment? I found it helpful
433493
Kevin - I just used the charger cable that came with my iPhone. I even used a cheap ($3.15) 10 foot 3rd party cable I bought online and it worked. If the actual iphone data cable that came with the phone isn't working I'm afraid to say it, but you might gave a defective case. :-(
2274878
Um. Sorry for reply back so late too you. Daniel. Um. I had that problem with my phone, and thought is was the Gorilla Gadgets battery. It pissed me off. But you might have too take the phone down and tell them that you need another head peace and a cord to get a better charge. In the mean try this. Take the battery out of your phone, and wait for 60 seconds then try the battery again. Let me know what happens. I will check back your reply.
541709
No. It will work for a few seconds and then you get a "This Accessory is not compatible with this iPhone" error message then the external screen goes blank. Don't waste your money on this.
430505
I have the iphone4 and unfortunately this device no longer works. Which, is totally ridiculous. Thanks Apple.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
1643792
I had that issue with a previous phone. The Bluetooth of the phone was 'acting up' in my case all it took was to remove and replace the battery in that phone. Hope that works for you.
1799099
It's weird cause we use an iPhone and a 6th gen I touch. You plug it in and it says it's not compatible and then you plug it in a second time and it works. Maybe that's why it was discontinued
2103988
This just arrived, and when I plug in my 4S it says "This accessory is not supported by iPhone." Am I doing something wrong? The radio works through the speakers, but not my iPhone. Help!
540872
I've had mine for a couple of month now. No issues so far. I have tried it on both 5s as well as 6 plus. Is it fully charged? Did you try to turn BT on and off on your phone? Maybe try somebody else's iPhone. If it still doesn't work, ask for a reacement. Good luck!
1059477
I sent mine back. It didn't charge my iPhone in a reasonable time. Couldn't see keeping it. Sorry.
1727501
I think this is a reasonable question. A software update can indeed be programmed to make additional checks of external devices to ensure they are working properly, which could cause an accessory to stop working if it doesn't meet the more-stringent standard of the new version of the software. This is exactly what Apple did with the update to iOS 7.0.3, possibly in response to a couple electrocution deaths by people using knockoff chargers. This particular case gave me an "accessory not supported" error and didn't work for me with iOS 7.0.3; your mileage may vary.
608726
I had the same phone and I tried everything but apple doesn't support the device. I sent mine back to the seller.