Had it for 5 months now no sound. there is Bluetooth connection just no sound. What have I done wrong?
999069
I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I couldn't resolve the issue in the moment, so I just turned it off and waited awhile and whatever was wrong seems to resolve itself. I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I... » Read More I have had mine for over a year now. I use it daily and every now and again I have this problem.Usually shutting off the speaker, restarting it, then reestablishing the bluetooth connection works. Sometimes shutting off and restarting the music source works. A couple of times the speaker appeared to be paired to my device when it was actually paired with another device in the house and not the one I thought. Turning off or disconnecting the unwanted device and then reconnecting the bluetooth to the device you are using works. Lastly, there have been times when I couldn't resolve the issue in the moment, so I just turned it off and waited awhile and whatever was wrong seems to resolve itself. « Show Less
999070
Sounds like you are connecting to a device other than the source you want to receive from. Do this. Turn off everything that is capable of Bluetooth. This includes the iMW725 and your desired source device. After 30seconds of everything off, now turn on the speakers. If the speaker box still connects to something you know that you are not paired with the source device you want to receive sound from. On the other hand if the speaker box does not connect to anything turn on the source you want to connect to. If your speaker now connects you know you have the correct device. Turn up the volume on both devices. If you still have no sound than you need to redo the procedure of pairing the two devices. Good luck. If after all the above fails email me at Duain570@gmail.com
999071
I have had mine for over a year and have not had an issue. Depending on what you are hooking it up to you should be able to look at the devices that are paired and see what is connected. If not I would follow Duain's advise as far as the Bluetooth connection troubleshooting is concerned, however I would first hook it up wired first to see if the speaker still works. Also, plug it into the wall while doing the troubleshooting. Then, when you are done and find it works (hopefully) unplug it from the wall to check the battery function. You might also try the usb dongle (if you are not using it) to boost the signal. I have had mine for over a year and have not had an issue. Depending on what you are hooking it up to you should be able to look at the devices that are paired and see what is connected. If not I would follow Duain's advise as far as the Bluetooth connection troubleshooting is concerned, however I would first hook it up wired first to see if the speaker still works. Also, plug it into the wall while doing the troubleshooting. Then, when you are done and find it works (hopefully) unplug it from the wall to check the battery function. You might also try the usb dongle (if you are not using... » Read More I have had mine for over a year and have not had an issue. Depending on what you are hooking it up to you should be able to look at the devices that are paired and see what is connected. If not I would follow Duain's advise as far as the Bluetooth connection troubleshooting is concerned, however I would first hook it up wired first to see if the speaker still works. Also, plug it into the wall while doing the troubleshooting. Then, when you are done and find it works (hopefully) unplug it from the wall to check the battery function. You might also try the usb dongle (if you are not using it) to boost the signal. « Show Less
999072
These units are prone to failure and cannot be repaired. If you have the warranty in force, return it to Altec for a replacement. Or, use a patch cord with the proper connectors and transmit the sound by wire instead. I do not advise anyone to buy this item, they have a high failure rate.
1028432
You have to make sure your bluetooth is turned on on your Ipad. Make sure you scan and connect for device. If it does not connect right away, turn off speaker and then turn back on again. And make sure the speaker is charged. It's got about a 4-6 hr life if used constantly. It took me a couple tries to get it to connect but once it did it works great. Or as a previous person posted, you can also connect it like you would an earbud, but then you are limited to cord distance. I've had my speaker in the other room from where my pad was located. Works great. Hope you get it to work. :)
517883
Hi Sheryl -- please reach out to us at support@lil-gadgets.com so we can diagnose a little bit better. Here's a quick link on the Bluetooth feature http://www.amazon.com/gp/help/customer/display.html?nodeId=201175740 so please give that shot. Otherwise, we're glad to assist by email. Thank you.
1927802
Your system should play music. If you've adjusted your settings, but you still can't get sound, you may need to call your local Geek Squad.
1955846
No sound for this one. There is a version with BlueTooth that might respond differently.
1028096
mine worked about 6 months and started not playing certain sounds, so i ended up getting a diffrent set. :)
1238042
I get 5 hours of continuous use on medium volume. After that the Bluetooth connection gets faulty and sound gets choppy. That how I know its time to charge
2187238
There's a tiny on off switch. If you're not getting sound after you have charged it, turned it on & increased the volume (a tiny up/down lever on the side), hooked it to your ear, then you got a defective one. Of course, you also have to pair it to your device.
509843
You have to go in and change the sound setting to external device. i had the same issue at first.
1046871
Power bottom ! Push by 4 or 5 secons !! And the light turn blue and red !! Next search on ur phone Bluetooth sport !! And pair !! But it's just heand free !! U can't lisent your music !!!
1913294
Try To Connect It To Another Device If Its Fuzzy It Most likely Bad, You Can Try To Connect Using The Cord Too. I Heard Some Were Bad Sounding.
2173284
I'm not sure that connection carries sound. It didn't for me either, but an audio cord from the headphone jack will fix that problem.
509855
The same thing happened to me. I eventually threw them away. I could listen to music if they were plugged in. This defeated the Bluetooth concept. I will not be purchasing any more items from jay bird.
881110
I haven't had that problem. Best thing I could recommend is trying to re-pair the bluetooth to the phone again and see if it helps.
1568266
try and reconnect the device by turn off and reinstalling - if not check and make sure you have the Bluetooth turn on.
589661
Try unpairing it and then pair it againg then connect to it and play your music
1487074
Let me tell U, my work perfect no stop play as long I want, i think if U do every thing again like erase from bluetooth and setup again, see I take my bose to the bathroom when I took a shower and Iphone stays at the living room. Try I believe U can fix it.