The top shower head on my unit continually leaks small drops of water. The faucet is turned closed as far as it will go. Any fix ideas?
1006961
Mine was installed by a contractor as well, but your issue sounds like a valve problem where it is not closing completely when you turn it off. There are many reasons this could happen, the valve could be bad (warped, cracked, etc.) in which case I'm not sure how you would replace it or it may just need adjusting. Have you contacted the manufacturer?
1006962
If only the shower head leaks (and not the other jets), the problem is most likely in the control knob (read: defective). I would contact them. I found that with plumbing fixtures, companies are very willing to send replacements.
1006963
I had mine installed by a plumber. It has never leaked. Perhaps one of the hoses leading up to that head is not tightened?
1988184
You may have to replace it. My with just one push, locks it in or releases the reserved water.
1563232
I am using our own shower head, it leaked at first, but we worked on it a bit and it is fine now. Use the teflon tape.
1411449
My unit was leaking water as well. If you remove back and side panels off there is a tiny tube that goes to the condensing area, it gets clogged. When it does the unit leaks. I bought a small plastic tub that goes under washing machines for mine. The unit works great, the company just never tells you its going to leak badly and ruin your carpet.
249665
Hello Vikas, firstly you need to determine the source of the leak. It is most likely from one of the connections. Try to isolate which one. If that is the case you can easily fix it yourself by checking each one and making sure that they are tight. If it is coming from the body of the unit then you should return it because that would mean that the product is defective. The instructions aren't great. I would gladly send you a picture of the unit already connected so that you could see it more easily but I don't think there is a way of attaching a picture to my answer. Best of luck.
2222237
I wish I could help you, but I haven't a clue. We just screwed it on after removing the other shower head. Have you tried Googling the problem?
2227112
Please check water pressure. We had same issue until we lowered the pressure. Best of luck
1997386
I had the same problem, because of the bottom rubber gasket that makes it really hard to screw down tightly. I solved it by getting rid of the gasket and using plumbers putty instead. No leaks.
554559
make sure water pressure is OFF you cant release coupling if under high pressure shut water off ...press hanle and let out water...then it will release.. What every one thinks is that this is a auto-shut off connection...its not Hope this helps.. mike
1199620
I got this same unit and had the same problem. They send the unit out without a plastic washer for the spray nozzle. If you don't have a tight seal both water outputs don't work correctly. I called the manufacturer and they sent me a washer and it worked. You can also get a temp washer at your local hardware store
1443963
i have installed 2 in my home , and i have not had a problem with leaks. you might want want try to turn water off from the valve under toilet , then take the bidet off from from under toilet seat, unscrew only the connection to bidet . once free try cleaning the spray head with forced air from connection under the turn dial . if this does not work , call customer service.
689944
I am not sure because I don't have this issue, but my only thought is that you have the valve to the hose open at all times. I don't think the product is made to keep pressure at all times. That would explain the constant leaking as well as the fact that it leaks more when you flush (due to the additional water pressure). I would try turning off the hose where it meets up with the toilet tank and if that doesn't solve it, then you should see about getting that piece replaced.
1279786
I had this problem from day one and found that a smooth slow shut off will eliminate the drip in the directions it mentions a water pressure regulator I believe that would probably end the problem.....Just a guess
2176875
The faucet needs to be left in the on position. It wont run constantly, just when the water level drops. The valve will allow it too fill and then shut back off.
2134846
sorry, I returned my unit because it was leaking everywhere. I never got any further. Perhaps there's dried soap in the nozzle? try a open paper clip and see if there isn't a clog
1837853
Our leaks as well, but I don't know if there's a problem with our shower head seal.
689943
Mine leaks too at the shut-off valve. I had the washers in place and I believe they were rightly used. It seems that there is another washer below the hex nut (which is not visible) and in my case perhaps that washer has issues. I can see water coming out from below the hex nut.I tried several times but could not stop the leakage. I am returning this piece and ordering another one. Let's see how is the other one.