We are having trouble getting the unit to charge. If we continusoly fiddle with the plug it eventual will partially charge. Thoughts?
1012524
We purchased this for my mother in law so it is in her possession. As of now, she has not mentioned anything regarding this issue. I've been at her house when she is charging and I didn't see any problem with it. It may be your cord.
253604
Try different chargers. If it is all the way exhausted, plug it in and wait 20 minutes or so. Sometimes it doesn't respond for a while, until it has a little bit of charge. Good luck.
852670
maybe, check all of your connections, we did need to let ours charge in bright light/sun for a while before it started
1220733
Assuming that it is charged (not even sure that would cause it) it sound like it is defective, I tried to get mine to do that and it won't. Oh, and mine works just fine, actually pretty impressed for the price.
1445287
I do not know why it will not charge. I own 3 and they all charge. It may be deffective. Is it showing low charge? Is the outlet you are using a good one. Did you try the car charger?
1855549
We had the same issue. Sent the unit back. Got another unit that never worked correctly. Send it back. Invest in a better model.
184140
Must be defective in some way. I would send it back. I haven't had any problems charging mine. It charges fully and I am able to use it without it being plugged in for at least a few hours.
1935453
Never had a problem. Haven't charged mine in four months still has charge. I would try another charger power source to eliminate the charger from consideration.
663437
It looks like you have a problem with the assembly of the unit. I went out and bought a jack to plug it into the wall. So I don't have to charge it. You can buy them at Best buy they are about $15.00. I have not had any issues with mine. I use it all the time. You may want to send it back if it is broken.
793647
It works while it's plugged in. I believe it charges - just slower - while it's being used. My unit currently is almost fully charged. Make sure you plug it in AFTER you have made a connection. Mine did not connect unless the charger cable was out. If it's plugged in when you turn it on, it will only charge.
404900
OK, Lisa, the unit I purchased has worked perfectly and I haven't had any issues. I set it up for charging and it charges fine . I can't honestly say I have any complaints. Not to seem unimaginative but if beleive the unit is defective then I'd contact Amazon customer service. There are also written instructions with the unit. I hope this has been helpful.
197486
I think I had the same issue. We used all the charge (drained) then let it fully charge. I believe the first time took approximately 12-16 hours. It does not charge quickly.
1701040
Fortunately I have not had this problem. I would suggest attaching it to the charger one more time to see if you can get it to charge. Otherwise I would return it for an exchange. I bought an extra battery and have had no problems with the charging of either one.
831710
Did you push the charger plug in all the way? I made that mistake once, thinking something was wrong. Good luck!
95611
As far as we could tell, yes. The unit never fully charged when it was being used and charged at the same time, but the level of the battery did not go down, either. And it makes sense to us that it would not fully charge since using the unit was depleting the battery.
1382934
Maybe you need to keep it connected until it is fully charged then remove the cable. give it a try .. if that is still not working then it is a problem.
2039814
Wow, that's soooo frustrating. I'm sorry I can't help. Our has worked fine. A couple of times in the beginning it did stop and we unplugged, plugged it back in. Fortunately it was an easy fix for us. I hope you can get it resolved soon.