I see nothing about a warranty, and it appears the seller is not in the US. Does anyone have any info re: warranty?
1011418
There was no warranty card in the package when it arrived. I'm fairly certain that it is not "technically" warrantied.
92625
Hi Mert! I am not sure if their warranties are international, but here is a number you can call to get more information. 1(877)-927-7268.
904763
I checked on line w Amazon and the text said there was no longer a warranty. I did not try to contact the provider. Let me know if you get any positive response please.
162752
Thank you very much for your inquiry.It is import goods from Japan. Therefore, no warranty in US.
438213
Is there anyway you can contact the seller? Maybe he/she will do something for you. If that doesn't work and if you don't have a warranty, then I don't think you can do anything else, except buy a new one. Sorry.
926930
I forgot about the warranty period, might want to check the vendor. But I didn't count the warranty by the time of purchase. It looks to me like a "hit or miss" thing. If it works, everything will be rosy, if not ask for a refund. At least mine is still working after a year. Good luck!
1314126
I'm sure that is why there is no warranty. I bought one because my neighbor recommended it. I should have investigated it before I bought one, because it seemed too good to be true. I won't make that mistake again.
288119
I am in the UK and my unit came from Germany, where the Europe-wide agency is/was(?) based. I have been unable to contact Smooth in Germany and they have not responded to my telephone and email messages, so my conclusion would be that a warranty in Europe is worthless.I believe the unit is the same as that sold in the USA. I did contact Smooth in the US but they would not help.I would not buy
653186
No, once the item is taken out of the US, the warranty is voided. Also, currently we do not ship internationally.
1044792
Hello, The warranty that you are looking is through Square Trade. They a separate company from us and we a not affiliated with them. This warranty would be from a third party vendor. You will need to contact them about any information about the warranty they provide. Thank you, Jesse
896983
Camilla, actually I'm in Brazil and I can't use any kind of warranty, but my wife uses the equipment regularly without any problem and it works properly. You should try to get in touch with some US resident in order to check the warranty efficiency. Sorry.
845012
When I looked for the warranty info it says you can contact the seller directly or go to the manufacturer's website. I bought one for my parents for Christmas and they've had some trouble too. Mostly pictures not showing up because of size or something but it's a hassle. We may be returning it as well. Sorry I can't give you more information. I will assess theirs when I visit this summer.
1646566
The one I received came in original packaging. I did not see anything that would indicate it was not a US warranty.
321081
Have you considered asking the seller, if I had to guess, I say defective and maybe ask for a new one or beyond 30 Days ... Ask seller for warranty procedure ? ...
1662147
Might have to ask the seller? I didn't get any warranty, its part of the policy. 90 day return I think. If anything, you should check on the receipt.
1465268
The one I bought had a 30 day warrantee from the seller. Did you check with the seller you bought from to see if they had a warrantee? not all sellers do this.
824663
I thought it was supposed to be new, but I got a used one, and as far as I can tell, no warranty. The seller apologized for sending a used one and offered to resend a new one very promptly. So you should be getting a new one regardless!