I've had my leash for about a month now and it will no longer extend all the way nor will it retract all the way. Is there a solution to this?
1011353
Same thing happened to me after about 6 months. There is a guarentee and I requested my money back. They would also replace it. THey were excellent about it too.
1011354
I've had this leash for about a year and have not had any problems with it. We use it on a daily basis.
1011355
I haven't had any problems, I think I bought mine about 4 months ago, so not sure if there's a solution to it.Maybe try contacting the company?
1011356
Contact the retailer they will make good on it. I had a problem with mine and they replaced it.
404355
It sounds like it could be a problem with the belt. Maybe it slipped off due to vibration, or broke, etc.... If you take it apart (make sure to pay attention so that you can easily put it back the same way) you will be able to check the belt.
1927406
I had this problem at first as well, if you make sure to loosen the straps all the way and give them a firm tug they come out pretty far. Sometimes they get caught up or bound.
44830
Small amount of upward pressure with the leash will hold your dog snug. The leash will be wrapped around the mid section.
259741
The leash is not adjustable. It would work for a small dog. I used it once with my shitzu, before the product broke.
715397
I would just attach your whole thing to your leash. then when you need a bag pull one out. When you're done un attach till the next walk. hope it helps.
366401
No I have not. Make sure you turn and TIGHTEN the handle in place after you've adjusted it to the length you want it at. I'm sure that's what's wrong.
1881863
Spray with Cool Lube or other lubricant, move the lever back and forth a few times, a lot of times that will free it up. I've also noticed that if you use one position a lot it won't clip there, but will clip on the other lengths.
1831421
I loop the leash through the belt clip on the back of pedometer. There have been a few times when I would have lost it if it had not been clipped by leash to my belt loop.
716922
The guard is supposed to come off an be repositioned on most models, but I found this to be too much trouble, and I just hold it the wrong way and edge that way... but if you find it too uncomfortable, or have a lot of edging to do, try repositioning the black string guard and see if that helps.
164460
My dog is a beagle mix,35 lbs.,who loves to run and smell things. She would pull me around to the point of choking herself. Have used this leash for several months and she can no longer pull me as the leash controls her back legs, it is a pleasure to walk her now,I tried a harness but she got out of it and still choked herself. Hope this info helps you!
1526172
You have to pull both ends equally to extend it and then give a gentle tug from both ends to retract. If you only extend one side it will not work correctly
2104347
I took mine to a surf shop, and they installed a leash for me. It involved inserting a screw. Didn't cause any problems.
2104349
Joseph--There are a couple of you-tube videos that demonstrate how to do this with a screwdriver. The leash plug has rims on each side that extend beyond the hole and seal it when you tighten it down.
1701856
Nope, impossible. The arm is very solid. The part that clips into your dog's collar is a strong rubber-like material. It doesn't retract or rub up against anything, unlike other bike leashes that use cording which frays with use.
2015958
Yes, I can lock the leash at any length. I'm still not completely happy with the mechanism itself, seems overly difficult to unlock, but it does work.
1058670
I'm not certain just what you mean. I have had NO problems with mine and my lil dog loves riding in it. She has a swollen hear so I can't actually walk here on a leash very far.