Okay, I just bought the headset. I installed the drive software program, customized the audio options, but the sound quality still sucks. Any help?
1002488
I did have a bit of trouble with mine at first but after I went into sound settings in my OS and updated the settings for the headset to be default and so on and did a reboot, it worked perfect, just make sure you always keep it in the same USB port or you will have to go through it all over again. My sys OS Is Win 7 Pro. Hope this helps.
392272
thanks a lot sga, i have a samsung too along with some old logitechs that are plugged in now with the headphone jack. i was looking to upgrade to these though because the sound quality just isn't doing it anymore.that was my main concern too; whether or not the headphone jack works so again thank you.
915676
I had the same problem and found that there are some little dials you can set for mike and headset. While it is still a little softer than I would like, that basically solved the problem.
1608816
my friends said i sounded "HORRIBLE", and "in a tin can", etc. two said to put my broken logitech headset back on because it sounded better, lol. My other issue with these headsets was not being FULLY compatible with Win7 64bit to where you can't even use the voice morphing which is just for fun anyway but still regrettably unusable with my OS.
1009388
I had the same problem. It seems single wire headsets do this repeatedly. The only set I still have that functions is a two into one wire headset that I paid 20 bucks for. I won't be buying another one of these.
1627841
Not for me. In fact I returned mine. The sound kept going in and out for no reason, and since it was brand new - I was scared that one day I wouldn't have any sound at all. I returned it while there was still a 'return policy' available.
1978597
I just ordered this headset and the mute button does not sync with Lync. Has anyone else had this problem?
2087014
Yes,just plug it into Mic/Ext In.it distorted because you didn't set the format high enough. I set it at 128k in the beginning,it distorted bad.after i set it to 256k it sound very good.
36312
Hi Mark: I found that there is a bug in my 250 at least (it was refurbished) which makes the volume drop way off if I don't have all the equalizer settings in 'custom' set to EXACTLY FLAT. If you do that and OK it with the checkmark, on mine, suddenly the volume goes up. Sorry no idea what firmware I have.
469659
I got mine and last week and have spent numerous hours trying to get it to work. I ended up buying a set of ear buds to plug in the xbox 1 controller adapter to rule out this piece i even went and got another chat headset and still nothing.... 0 stars from me
1436968
It's a little annoying, but go into your game or Netflix settings for volume control. There you can adjust all sfx and volume settings. It's not perfect, but it beats purchasing a $100 headphone amp.
362884
Hi Cathlyn,These headphones have two "modes". Try doing this:1) remove the ear padding, it's only attached by magnets, so just pull it off.2) you will see a felt cover over the driver with a Marshall logo on the bottom. Remove this. This felt is like a physical equalizer to help reduce highs and boost lows... Get rid of it and your sound will regain it's sharpness.3) put the earpiece back on.Let me know if this helps.Mitch
2270827
I have the same issue too. I tried to update the sound drivers to see if that would help. It didn't.
2195846
This worked for me also. I accidentally missed step 3, but it found the headset anyway. I had trouble getting it to connect (right click on headset in bluetooth device menu -> Control then pushing the connect button), but after a couple off/on cycles of the headset and hitting the connect button after turning on, it finally connected and now I have music playing. Thanks to OP for solution.
885852
Go to the Sound properties in Control Panel and make sure it is pointed to use this devices audio driver. This was an automatic process when I installed mine, but obviously there is some other variable in your system. Also go to Device Manager and remove the device and re-install, could be an issue with the audio segment of the driver. Shouldn't be this hard to get audio, so if none of this works it may be defective as others have stated. Hope this helps.
2038746
Nope, your receiver is probably defective, I just plugged mine is and boom... working, great headset.
605795
That same thing bugs me too during games so I switch the listening mode settings to "All Ch Stereo." I like the way it sounds a lot better. They're not filming the games in surround sound so it sounds better in stereo.