I have ordered and received 2 defective units. The first one worked for an hour. The second one flickered and had a very dim screen. suggestions?
1027532
it was plug and play for me, no issues at all for the last 6months+. I'd say just keep exchanging the unit, or look for different seller with a different batch; and also make sure that your LCD cable is really securely connected to the panel, and that it hasn't been damaged from disassembling in the first place.
1027533
I purchased this replacement screen about 8 months ago. It has worked without issue and I cannot see a difference from the OEM screen.
1027534
The dark image usually cause by power data cable issue. The power data cable does not support enough voltage 5V to light up screen.
1523101
My first one had the same problem as yours. Red light on all the time, and froze! I returned it and bought another one hoping it was a defective piece.... My second one start to show signs of defective also! and this one I can't return b/c past return period. DON'T BUY THIS PRODUCT is my recommendation.
1628440
Probably a bad unit. I returned mine twice til I finally got a working unit.
383338
Mine works perfectly. I would send the defective one back if you really cannot get it after following the instructions, and ask for a replacement; I'm sure they'd send you one...
221496
Mine flickered SO badly, I had to replace it. I do NOT recommend this monitor. Samsung was NO HELP whatsoever. It's very likely the last Samsung (anything) I ever buy. It's too bad, I used to like Samsung products before this fiasco.
2134275
We have the same problem with our TV. The screen is normally very dim, then gets very bight. We've never had the screen go black. We have also noticed the same phenomenon that J. Wu mentioned about the lamp.Have either of you solved this problem? Were you able to exchange it?
717086
Have them send another screen. Seems like they are hit or miss. Got another one coming in. We'll see if this one works or not.
1406195
Hello and good day. After calling customer service,I ended up returning it to Toshiba to get fixed. Since then, no problem. I also had a faulty lamp.
1814408
Mine works 100% fine. Never encounter anything. Your unit might be defective.
636246
I bought two units and have had no issues. I'd send it back for a replacement.
1622703
I would immediately send it back. It has to be defective. My two batteries work just fine. They take the charge and hold it until you are ready to use them. Sorry to hear you had trouble. These are hi-tech units and I do suppose that they are a little temperamental.
681845
Thank. I just returned mine to Amazon as well. I ordered another unit from another retailer (Amazon was out of stock) and am hoping for a better unit.
1081944
Check out a YouTube video to see correct light sequencing, but it sounds like it's probably broken. I had 2 faulty units before I contacted Eliminator directly and they sent me one that worked properly.
1325510
After scanning about a dozen slides mine would not light up at all.the screen was just black. I e mailed the manufacturer and they told me several things to do, which I had already tried and didn't work...then they told me it was probably defective and to return it to where I bought it. I contacted Amazon, they were great! Sent me the return label and immediately sent me another one! The second one worked like a charm and I converted all 1000 slides that I had from years ago!! Hope this helps!! It was so simple to use..
2147895
Fortunately mine has been working fine since receiving it. my suggestion would be to send it back for an exchange or a refund.
358028
Ours works fine, so if you have a defective one, I would return it and get another one.
1855549
We had the same issue. Sent the unit back. Got another unit that never worked correctly. Send it back. Invest in a better model.