the blue lights on the side have stopped lighting up, has anyone else had this problem.
1004645
My unit did appear to stop functioning at one point. I just fully unplugged for a few days and re-plug in and all was good. Maybe try unplugging for a few hours. I just forgot about it after unplugging.
1004646
Mine has been working with no issue since I bought it in Feb. Is it still under warranty? Maybe you can return it? If not it could just be a bad connection and you could see if you can open it and fix it?
1905557
I have not had any issue with that. I would say if some of the cells are out then you need to replace the bulb. If you notice it is not doing as before take a break from use and then resume.
1143327
I had mine up for about a month before it started to flicker and dim. I put up with it working sometimes and finally went to lowes and bought one that works all the time.
185590
I have 2 and neither of them makes a sound. When I plug them in the blue Let lights briefly then goes out. When charging the blue and green LED light alternately. When at rest there are no lights on.
2028068
We've had our Slim & Light for over a year and never experienced such a problem. Sounds like you might have a broken or defective switch; maybe contacting Haan would be best.
1586321
Mine just started doing this also. Can't find my instruction booklet, but I know it said something about this problem. Another PDF file (H2EO) I found said that when theirs stops completely after lights flash, to send it in for service. Other reviews I've read say that there is only a six month warranty on this particular model. It's been just about that amount of time since I purchased this from doTERRA. It seems a waste of nearly $100!
2226818
Hi Deann, honestly mine only lasted 3months. Switch to turn on/off, and day/blue night lite started acting up. The only blue light would turn on, then only the day light, then NO light. Very disappointed, because when we first received it I gave it a positive comment & loved it. I guess, I got that one bad apple of the bunch lol. Good luck and Happy Holidays
1806254
I have had two of these and did not have that issue. Actually was pretty impressed with the video You may want to verify that the lights are not causing it. I think you can shut them off.
1657629
I would love to buy anyone's that has stopped working somehow. I've bought 2 and my lights keep going out. I'm looking to cannibalize another to get my lights working again. I NEED my lights to work. It seems so simple inside, seems like a repair person could fix it easy enough. I could fix mine but I don't feel like learning to solder.
380956
The blue light no longer comes on if you walk in front of it. I found that the animals got used to the sound and it no longer works on them. It worked for about a month.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
926726
I have not had this unit that long, but the first unit I had just stopped working. But the lights would not come on rather than staying on. The second one has been working fine. Sorry I cannot help any further.
1387307
You have to contact Nebo. If it has been under a year, they will fix it or replace it for free. I also have to send mine in because the light output dropped significantly even with fresh batteries in it. Here you go...warranty@nebotools.net
725897
Yes. Lights up with a blue light. Very cool. You can also turn it off if you want. :)
1233789
Yes, it should be illuminated in blue. It sounds like the backlight on your's may be broken.
2062571
There's a blue light that comes on when it's charging some device. If it needs to be charged, that light doesn't come on.
439151
I had the same problem, light went out not even a week after installing it, but before I could warranty it my sister sat on it voiding the warranty.