Donuts only browned on one side and seemed doughy inside even after baking for 10-12 minutes. Did we do something wrong or is ours defective?
1021993
Yes, put more batter in the wells. If that does not work, try a different recipe.
1021994
Try putting more batter in. Mine weren't browning on the top until I realized I wasn't putting enough batter in for it to touch the top.
228543
Sounds like too much dough or batter was placed into the pan. I have only ever filled it between half and 3/4 to the top and have never had those problems. You could increase baking time, the cover will keep it from drying out. When I take mine out of the oven, I just let it sit in the pan with the cover on for 5 to 10 minutes as the center will continue to cook.
1540063
I don't believe your machine is defective - I really can't tell, but it's not a high powered oven. An item such as a batter mix in my opinion is too dense to properly bake. Any food that has to go in a container or a metal or loaf pan would not cook properly. Due to the density of the batter. I have only cooked meats & light frozen foods (frozen potatoes, etc.) only in my oven with satisfactory results
2172896
I think sometimes the problem is in the paddles. I have had a couple of loaves turn out a bit strange, and usually the reason was that the paddles weren't locked down properly. One time I used too much of a heavy flour with not enough liquid (when experimenting with my own recipe), so that can cause problems as well. Otherwise, everything else has turned out perfectly.
1147197
I've seen that occur, but by the time it starts the bake cycle, there's no indication of leftover bits in the corners. It doesn't happen all the time with mine, either.
1750431
A number of factors could be happening here. Could it be caused by your recipe? Is the finish breaking down? Perhaps a strong dish washing detergent is the culprit. The pan is a high quality part of my kitchen and I would suggest a light spray of something like Pam before baking.
1755561
I would suggest allowing it to get super dried out and try to remove as much as you can with a stiff paint brush or other stiff brush - not wire. Dough needs to be on the dry side with the inside heavily flour dusted prior to placing your dough in the banneton.
992826
It's because they raise...just like cupcakes. I had more of a problem with the hole not closing up. I put less batter in the pan but then ended up with skinny donuts. I'd give my two pans to whoever wants to pay the shipping. :/
1972501
Ours is harder than the rest of the loaf, but not too hard. I also DO NOT believe we have used the light crust setting. If you continue to have a problem, may I suggest you email or call the customer service for the machine. Sometimes they can offer an answer, or if there is a real problem with the machine, maybe they will make an offer to replace it or service it.
1524693
I have only used mine a few times and I had these same issues the first time I used it. With subsequent I made sure the counter was very wet (not just a few sprinkles) and I used quite a bit of flour. I live in a very dry, mountain climate and have to add extra water to my dough so it won't crack around the edges. I think it just takes practice to find the right amounts. Hope this helped some.
1777094
How well! I know that, we lost two birds because of teflon we did not know was in the oven. Because this is so important, I would call the company. I have teflon pans now that are not coated with the bad stuff, but I cannot find the case the donut pan came in, so I cannot say if it is OK.
855740
I had a sticking problem with one batch of donuts out of 3, with each being a different recipe. Some recipes are more self-lubricating than others. I tried to coat with vege oil but found that it just beaded up on the non-stick surface. PAM sounds like a good solution.
1107865
I have mixed all sorts of doughs and have not noticed any movement on mine. Hope this helps you.
1717310
You need to try making a few Pizzelles. I thought the same thing until I notice the gap was needed for the mix to spread and "puff" Amazon will take it back if it does preform and make even browning.
1310048
No, it is not normal, return it for a replacement or a refund. Fix it?---do you know how to weld? It's primary use is to cut butter or shortening into flour. What else did you have in mind for it?
932606
I used butter and flour and it came out. Some little end here and there I had to repair with buttercrem, which went over almost everything anyway. I hope, this helps
622582
Plug it in...you get about 40 donuts from a regular box of cake mix...i use the kind which ask for vegetable oil because they stay moist longer. Add 1 teaspoon baking powder to the regular cake mix recipe and they should turn out fine. Green light comes on when they are done but i give them a little extra time...only takes a few minutes and they are done. Good Baking!