Hi i bought the product but it wont charge my gs4 the cable will but the cradle itself wont charge my phone, should i contact the sender?
996873
I have the Samsung factory cover and with a bit of a wiggle it slides onto contacts in base of charger. My spare battery fits behind it and charges at the same time.
996874
Yes bro. cause mine works fine. I was mad I had to take my case off to dock it but I've had it here for about 3 months at least and it works like its supposed to.
996875
I also bought one and my phone did not charge, nor did the desktop dock work when the 3.5 mm plug was inserted. I could return the part to Amazon for a refund, but not for exchange, so back it went. After posting my review, the seller contacted me and offered to replace the unit. I received it today and it works just fine.
996876
If you have a cover on your phone, there is a small piece that needs to be removed from the charger. It is on the charge section -- it just lifts right up. Then you phone should snap right on to the charger. If that is not your problem, yes, you should contact the sender or amazon to get a replacement.
996877
Contact Amazon. They will issue a refund and have you send it back. There are no exchanges. Save the time and go straight to Amazon.
996878
There is a spacer plate, at the base of the micro usb port, depending on, which case you have, you may need to remove it. If you get a "battery case" you will need to put the plate back in. the spare battery charger, does not work well, the spare battery has to be placed in, at an angle. To charge the phone, pick up the base unit to plug in.
2274880
If you have a portable battery charger, try charging it there for 8 hrs, then put it in phone and see if it works. If you continue to receive that error just return it and they'll send a new one :)
982014
hi, when I bought it this article and fix ok, but when installed in the phone the flex cable for the tactile touch screen connector was very very short, when I tried to connect it to the logic board it broke because it was to smaller than the original, so I think this is a defective part, I can't send it.
1039350
I have never experienced what you are, just a guess, I would ck out your charger and cable. It sounds like the charger is not working.
1287928
You have to hold it. Then it should charge. If not try charging the case. Still not working return it for a refund
1294037
I cannot say what is wrong with yours...but I just tested mine. The extra battery charged fine in the cradle portion of the device. I then attached a USB charging cable from the USB port to my phone and it also showed a charging current. So mine does appear to be working properly. Try a different cable from the USB port, and if it is not providing any power "out", then I suspect your item may be defective.
147461
have you tried a new charging cable? could be the jack in the phone too, but try new cable or cord first
94606
The same thing happened to me and I ended up buying a new one. Do you have cats by any chance?I couldn't see any problems with my cable but could see that my phone would charge when I wriggled the cord in a particular way but not in other ways so I'm confident something happened internally to the cord.
1544357
The same thing happened with me. Thankfully, I was able to get another charger and it'll charge it it's sitting a certain way. I cannot text or even touch the phone while it's charging, though.
1921423
So I have the s4 and it wont charge my phone. It might be my phone but it charges an iphone fine. So I would say give it a try, if it works it is really handy.
1693112
Do you mean using the cradle? Not that I know of. I plug mine in to the micro USB to charge it.
404900
OK, Lisa, the unit I purchased has worked perfectly and I haven't had any issues. I set it up for charging and it charges fine . I can't honestly say I have any complaints. Not to seem unimaginative but if beleive the unit is defective then I'd contact Amazon customer service. There are also written instructions with the unit. I hope this has been helpful.
1339992
How old is "older" ? If the tablet is only a couple of years old, and the problem is located where the charger cable fits into the tablet, then the cradle will not help. If you know the cable connections at the tablet are good, and there is nothing wrong with the tablet, then the cradle should work for you.
1157245
total lies. Remember Radio Shack isn't the store is used to be. I've had the charging pad for about three months. it's pretty cool to just put ur phone there and charge it. i've even left a FORK on top of it and NOTHING happens. just remember to buy the induction thing that goes INSIDE ur phone.
991680
Sorry you had such a bad experience. Mine works very well. If it is not the charger, perhaps you could send it back. Good Luck.
2109079
HI Paula: I gave the charger to a friend as a gift. I will ask her and try getting back to you in a timely manner.
1078622
Did you look at the back where the connections are? As long as they match, it should charge. I have used several cradle chargers, even from old phones.