Anyone else having issues with "clean" litter being collected in the tray? Any suggestions or solutions?
1001105
I have that happen now and then, especially if I turn it too fast. Slow down in turning, to allow the clean liter to go through the slats better. If that happens, I dump it back in and redo the turn, and don't get the clean litter the second time. It can also happen if it is too full and there is too much litter to fit behind the slats. Make sure you aren't putting too much in.
1001106
I tried tilting the box almost all the way over and it helped get the clean litter collect in the tray. I had worse issues getting the dirty litter out of the box, it always got stuck.
1001107
I do not have an issue with that. Make sure your insrerted try is put in corectly. Also SLOWLY turn the litter box over. This should collect all litter.
1001108
It worked but was too hard for me to use due to my back. I got rid of it in a week and went back to a regular litter box.
1001109
Hello ..... just make sure you do not put too much litter in the box. This is the most inexpensive and the best "automatic" litter box I have used and nothing mechanical to break down. You will always get some litter (mostly wet which is heavier) in the tray and finding the right amount will greatly help. Clear the litter about every two days and try to clean the box and put in fresh litter every week, very two weeks at the most. Every time you clear the litter you may have to put in some more for the lost litter but don't over do it.
283782
Try adding some plain baking soda each time you add litter. Wash your filter before you do it the 1st time, to make sure there's no odor, then you can judge your results.
1113451
I got this new litter box 2 months ago and haven't had any problems with it. I was reading a lot of reviews of the cat litter you mentioned earlier though, and I suspect that may be the cause of your cat's problem. It is recommended that when switching cat litters you do it gradually, starting with a mix of 1/3 World's Best and 2/3 your regular cat litter, and from there up the ratio of World's Best over a period of a few weeks. I'd suggest you try emptying out the new litter and mixing it as the manufacturer outlines--see if that solves the issue. Good luck.
2090644
There's good news and bad news. The bad news is that we don't yet have Amazon distribution to Canada but are working on it. The good news is that there is indeed someone selling my trays on Ebay (not me) who does ship to Canada. You can find it on the Canadian Ebay site by putting "Forever Litter Tray" in the search bar. Please don't hesitate to contact me via the contact info at my website (Amazon won't let me put it here) if I can be of any further assistance -- always here to help! (Rick)
136973
Hi. I only left the old box there for a day. I took it away and watched my cats and they used it right away. Try using some litter from the old box into the new one. Don't worry she will use it. Put it in the same spot as the old one.
527800
Been there, done that. It's likely the conveyor motor and it isn't supposed to do that. Unfortunately, I became very good friends with customer service. I went through a replacement motor and two different replacement units. It was never right. I finally gave up and bought a different litter box.
283781
My best recommendation would be to: (1) make sure you're using a tightly clumping litter, and (2) make sure you're adding just plain baking soda to be collection bin and the litter itself. This should help immensely. :)
1362479
You have to roll the litter box until it is up side down. I hit the sides to remove the stuck on urine. Don't do this real hard. Then you roll it back, basically follow the directions right on it. Remove the litter tray and throw away. You can add more litter if needed. The cleaning action starts when you roll it over.
527799
It sounds as if the round litter pan isn't seated properly. There is normally a little noise but nothing horrible. Try removing and reinstalling the litter pan.
32895
I would only use crystal-type litter because of the fact that the urine needs to be fully absorbed in order for it to not smell for the week or two that it will sit there. The only problem will be the tray itself. They aren't exactly re-usable, although you can buy a plastic replacement tray (specifically for using with your own litter), but it must be washed each time you change it. If you're up for the hassle, it is possible, otherwise I would definitely not recommend re-using the cardboard trays as they will not hold up for long.
746805
I'm sorry but I haven't had this problem so I'm unable to offer a "real" solution. I would suggest, however, that you be certain the area you're cleaning has been vacuumed very thoroughly prior to cleaning.
2107854
I really loved it and raved about it, but after about 6 months it would constantly get stuck with not being able to lift the soiled litter. I had to stop using it, but I never got around to contacting the company. I moved on to a automatic circular one, and it didn't work either. Moved on to a 3 pan system where one is a sifter type pan, and I sift it manually. I wonder how long yours lasted.
2197267
My sister also has the same box. It gets the clumps, but tiny pieces get left behind and you have to change the litter often (depending on the cat). Which is still better than cleaning the whole box daily! Love it!
151505
If this is the littermaid, then watch it to make sure that the scoop continues up and over the edge. If not, you need to figure out why and how to fix this problem. I would suggest contacting Littermaid or the manufacturer for more info.
1710125
This is a common problem --even more so the older the cat gets. The fresh news will also be a issue with this. What I do recommend is called Great Choice Litter mat. I have used this with 6 cats and 99% of litter stays on the mat which is easily picked up and shake back into box. Easy on their feet and easy to wash also. Don't see on amazon--got mine at petsmart. I also use fresh step multi cat CLUMPING litter which my vet recommended so the combination of fresh step and Great Choice mat really helped us....... Hope that helps ya........
323915
I have tried various litters and what works best is crystal litter. In fact, the manufacturer recommends Fresh Step Crystal litter and that has turned out to be the best. Some of hte other crystal brands are larger and the rake gets stuck on them. I haven't had good luck with clumping litters in this machine.
1317353
I have the same problem if I don't dump after each potty. I use less litter than recommended so there isn't as much to get soggy. That sort of works. I'm getting ready to use the crystal litter to see if that helps. I'll update after I try it. The unit is pretty easy to disassemble so I take the grate off and wash it off too. I clean the entire unit once a month with disinfectant and dry it. It still beats the littermaid for me.