I installed, but the lftgate is stuck, does not go down. so I had ro remove. Exact fit. Right with right and left with left, what is wrong?
1011944
Not sure? Left and right are the same, they may be a lot stronger than originals. try pulling down on the lift gate a little harder. Or maybe you got a stuck cylinder. remove one at a time and see which one is stuck.
1011945
Our lift gate was broken for about a year and when we installed the new StrongArm it worked great. The first time or two it took an extra pull to close, but after that, worked well with no issues.
1011946
The 2007 Xterra has a left and right. The left one is about one inch shorter than the right. The ARE NOT the same and Strong should know that. I just found out the hard way and now I have one strut that is useless.
1011947
Is there a lock on the shaft of the piston? The manufacturer might have put one on for shipping. I don't think that the one's I bought had them though. If you can't see any obvious issue/solution, return it.
32752
Thanks for the answers, I tighten the screw in each and they both work. Thanks
1712572
I had that problem at first, and then I realized that I had the orange connector piece in the wrong position. The larger hole slips over the end of the cross-bar, and the smaller portion fits into the upright posts. Hope this helps.
1982810
Don't have a problem. Just have to put it in correctly. If I recall it goes in a certain way.
184699
Thanks for your post - I just tried it now and it works! I had always thought it would break if I force it up because it seemed to be really stuck. But since you described how to do it I was more confident, and it now works! thanks again
148828
We have the same problem. I have tried and tried to tighten the gate multiple times. All 4 sides are as tight as they will turn and still the gate does not latch. If you absolutely cAnt get it to work, I would return it. My husband threw away the box and so we couldn't.
1508079
On the left side is a dot. Make sure the R or the G is over the dot. That is the off position.
1808798
Same answers as below. Should move up down side to side. It sounds like yours is defective. Contact amazon n they should be able to send you a replacement. They're pretty good about that.
2034001
I had the same problem, no one knows which side its for . I went ahead and ordered it , and it was for the right side , I need the left
1711926
Thank you for contacting us. The left and right will be the same number. You may need to spin the support to align the sockets for installation. --Lift Supports Depot
1653125
well, are you sure you are inserting it correctly and then setting the combination? These things are a little fiddly, you have to insert them just the right way, pressing the button on the end while you do it I think? (Sorry, mine is not here, it is at work so I can't double check). I think it is press the button, insert to slot, let go button, move combo numbers, should stick. If not maybe your slot is damaged?
2139279
I did not have this problem. It sounds to me that one of these things is likely:1. You installed it wrong and you need to take it apart to reinstall. 2. Manufacturer defect.Hopefully you did not close the door and end up on the outside, because then you will have to try sliding something in between the door to push the lock out of the way. It will move even if the door is locked.
2102080
I wish I could help you with this. I have the same gate and can open it and close it with one hand. Is it possible that it may not be alligned right?
2212057
My advise to you is to remove your screen and see which side the plug in connector is on. Make site you see the picture of the backside of the one your ordering. Everything is the same but the side of the plug can be right or left. Make sure it matches what you see on yours. I had to return my first one. REMOVE battery or you can burn out the connector. Aloha
1364334
For everyone here who can't get it to fit, it may be defective and you should email the seller. If that's not an option, I personally pried the charger part apart and snapped off two little hinges that were getting in the way of the side buttons. Snapped it back together and works perfectly now.
1574831
On a guess do you have the left and right reversed or the top and bottom reversed? I seem to remember needing to reverse my first attempt. It went on differently than I expected.
1318281
Wow. That's exactly the problem I am left with. I've re-visited my install as I kept thinking that there was something I wasn't doing right. You've actually helped me! Since the original sat flush now I'll dig out the old gaskets and see if it'll seat properly and re-use them. If you find a solution do let me know. Thanks. Jean