I finally got it open but I think it is not functioning. Did it come with a battery? I am not good with technology.
881815
Sorry Nilda, the one I bought for my grandson as a Christmas gift was not used until several months later when his family flew out to visit me, by then it was too late to return it and it didn't work, it just spun around. If I were you I would return it while you can, ours was just a piece of junk!
2251580
Is the mouse lighting up? If not, the battery may not in all the way. There should be a solid click to get it in.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
18721
Yes, I had a lot of trouble also, but keep pushing on it as hard as you can. It will open. Try pressing "down" and at the same time push the button "in". The opposite green grip will start to push out and the batteries are under that. Hope this helped you.
66544
Are the batteries charged? If yes, and still won't turn on then you need to get it fixed. Sorry.
1472468
Dead battery? Get a jump! haha Seriously now.Are you sure its the battery? Does it work when its plugged in? As soon as you unplug,does it stop working? If that's the case,I'd take it in to a computer shop to get looked at.Is it still under warranty,& if that's the case,send it in.I haven't looked at my own manual,but can you change the battery yourself? I'd see if I could do it first myself,instead of paying omeone for something you might be able to do yourself.
428718
There is a battery. Try taking it out and putting it back in. The first one I bought was a dud and amazon sent me a new one which has been going strong since.
739930
It does not come with a battery. Try using another USB port in your computer.
56134
The same thing happened to me. I think the computer shorted out. I ended up returning the item. Make sure you put the batteries in correctly and then turn it on and off two or three times. That worked for me but it crapped out about three days later.
167613
Never tried to open the remote, but have you checked the battery or tried a new battery? Mine was acting screwy until I did this.
1935403
I don't know about the battery because it didn't work when we opened it and charged the battery. We sent it back.
247591
all you do is turn it on and hit the button on the side. If that doesn't work, try charging it for a while and if that doesn't work then you may want to call where it was purchased
1410530
We purchased this item but have had difficulty using it. I put batteries in it and it did not work. In fairness I have not spent a lot of time tryimng to figure out what is wrong. But than should I have to spend time trying to "fix" it?
21054
You may want to contact the seller. I didnt have such issues. You may have already done this, but to double check unplug the power cord just to make sure the battery is working.
922066
YES, I just bought it, put new batteries in and it didn't work, bought more new batteries(in case the one's I bought were old) still doesn't work. I am fixing to research if I can get my money back from Amazon.
145635
Mine didn't since it was refurbished. I'm sure a new one would and you should be able to find one online otherwise
1317300
Yes, the one I received came with a battery. Had to pull the tab to activate it.