why is it hard to get up and running? does it work or am i going to take millions of years to figure out how to make it run
1017966
When was 1st shipped they sent me a wrong cord. I called their service tech and we went over everything and he sent me correct cord was here in 2 business days.
1017967
I had no problems with it at all. What is it that is giving you problems? putting it together? Powering it up or with the operating system?
1094718
I could never get that thing to work. If you figure it out maybe you could post the instructions.
877663
It took a good while for the kids to get it going. Easier for my older kids, the young one I think is too light, so can't even bounce on it. Yes, it does need some breaking in.
2175967
However you do have to take some steps before they will work. There are guides you can find on the internet that will be helpful.
303739
yes. once you set it up it works great. i do recommend you read the instructions a few times before you start. i read them and had to go back and read them again. i'm getting old.
707131
I have never been able to get it going and/or find the time to call for support AGAIN! Sorry I can't help you...good luck
828887
Hi sorry I wish I could help, but the truth is I am still trying to figure out how to set my stuff up, all what I do it is not working. If I do get through I will let you know. Sorry for the late reply, didn't check my mail in 2 days. Hope you get through though.
413176
Probably but I'm not sure because I haven't been able to make it work at all. That is because it comes with no documentation and I've spent more than three weeks chasing on line blogs and other internet discussions trying to figure where to get software that will run. Once I figure that out I'm confident that it will work fine
1441961
No. I have spent many frustrating hours trying to get it to do so and have never had any success at all.
868468
Good luck. After countless failed attempts at my part to set it up and to get it to work properly, I had to return the unit. The collection of reviews indicates that my experience was rather common. Again, good luck.
355443
Have had mine for at least 14 years and I set it up myself. Takes me about 15 minutes. I welcome any help offered though. Don't think you'll regret the purchase.
1350040
I dint remember it being difficult. Ours has run wirelessly for two years without fail.
1560908
Believe it or not it can be done. I had trouble at first but I was able too. It's awkward how it connects.
1141188
Yes. I just spent an hour w/ BrightHouse tech support, but we got it running. The issue may not have been at this end, however!
967691
My five year old grandson and I have been working on it together off and on for ten months and some off the parts are so tiny they must be handled with tweezers or hemostats. I've even had to enlist the aid of my brother in law the engineer to help assemble the pistons to the wheels. In short even with all my experience all the time and help it is very complicated and not a project most young folks can handle alone. It is a beautifully detailed model but it takes lots of hard work and time to do it right.
743130
My daughter and husband assembled them. They said the first ones were hard, but once they got the hang of them, it went fast and was easy. Is there someone that can help you figure it out?
2228226
It might occasionally reboot when it's trying something too strenuous, but it always boots up. It takes a little while, but it turns on without a problem.