How can I request a new remote? The one that arrived with the speaker doesn't work
1027695
Well Jeffrey, I went through a pain in the ass time trying to get a replacement remote. I will just tell you, you will never get one from Pyle or Amazon. I am still trying to this day to get one or find one. Amazon returned half of the amount I paid for the speaker because that was the only solution they were able to come to. As far as tring to use a universal remote Amazon recommend as a solution...I have not found a universal remote that will work with the speaker. I even went as far as saying I would buy another speaker just to get another remote. I was told the speaker was discontinued and Amazon would no longer be carrying it. Long story short, I still do not have a remote. Pyle could care less about your sittuation. If I can find the phone number I will post it.
1266048
I would recommend contacting D-link. Since they manufacture the device they can possible send/sell you a spare remote. I ordered a spare Sanyo remote recently by calling the manufacture.
507251
you do need to repair the replacement receiver with the presenter. you can download the software from logitech here:http://support.logitech.com/en_us/product/wireless-presenter-r400#download
1266050
I'm sorry I use my daily and need my one remote they should've sent one with your purchase! I'd contact the company! Sorry I can't be more of assistance but I am not the seller I was only a buyer for myself and my mother!
989949
Dear Tim,The remote controller does not have a power button.It will not turn-On or turn-OFF the speaker remotely.Best regards,
1016445
Did you try ebay or even to write directly to JBL? They might just send you one if you tell them it broke
495005
I had the same problem. I had to reprogram my old remote too and did it a couple times before both of them worked.
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.
50389
If the remote still doesn't work after replacing the battery, contact Haman Kardon for a replacement. I've found their customer support to be good. Another suggestion would be to find a good replacement remote that integrates the sound bar functions along with the rest of the home theater. Logitech has several integrated remotes that are compatible with the SB 30.
873688
Email the company. They will send you one. They also forgot to send the remote with mine.
1251745
I suggested to another person who was having a similar problem that she call Verizon.She thanked me and said Verizon went through everything with her and determined it was a defective Remote.And after all that they sent her a new Remote at no charge.Maybe you should try that.
1313844
Sounds like the receiver and the remote are not communicating.Sorry I can not help...
1011430
Yes I have the replacement remote by by redi.......the volume controls work fine. I am very happy with it.
1895142
I have no idea how to replace a lost remote, but I need another remote also. I dropped mine and now I can't recharge it because the internal plug broke loose. If you find out how to get another remote let me know.
1446169
I'm seeing that the answers are mixed (I received a remote). - Try asking for a remote with your order
622265
http://www.amazon.com/Replacement-Remote-Control-Lansing-IMT620/dp/B00FVYXDFO/ref=sr_1_3?ie=UTF8&qid=1393517171&sr=8-3&keywords=altec+lansing+remote+for+620
963969
If you get it to recognize the DVD player, you could try the eject button. Or make it learn the eject button from the old remote. I returned the remote, has basic flaws in it.