How long is the warranty on the case? I have one that is less than six months old and has cracked
1025116
I've had this for only a couple weeks and haven't dropped it and the top of it has begun to crack across the top. I love these but they don't last. I'm contacting Amazon to try and get a replacement.
1025117
30 days, did someone drop it or miss manage it because i have a year and no problem so far.
1733708
Mine broke too and I found out the hard way that the one I bought was counterfeit. I called Griffin direct and they gave me 15% off a genuine case. It has been six months and so far so good!
1626931
I have purchased two clamcases in the past 2 years . The first one cracked after 8 months (outside warranty Period). I bought a new one and it cracked within 3 months. They sent me a replacement for that and IT has cracked also. They are all cracking at the corner where the headphone jack is. They have told me to send it back and they'll replace it again and that they have "updated" their materials. NOt sure if they did. Mine is the Trooper (white, matte), not the aluminum newer version.
451950
I bought mine in November 2013...Today, August 2014, I had it outta the case and while putting the plastic ring back on it, it snapped on me. I didn't do anything differently, just put it on as usual...so not sure how it snapped. So a little disappointed that only 10 months later it already broke on me. I'm waiting to hear from Spigen if the'll send me a free replacement. They offer a 2 year warranty but for some reason don't honor it if you bought from a reseller.
1411390
I am not sure if there is a warranty , something I should probably look into! But that is the same spot my case broke too.
339997
It's a shorter warranty 6 months instead of one year. At least on the one I bought that was the case.
1401780
I'd contact Clam Case for support issues. My case works fine except the fact that in now has cracks all along the bottom. All of the people I know who've purchased ones have the same issue. If you're within the return date, I'd return it because it's inevitable. http://imgur.com/5HQmqT1
1099335
i had a similar situation ,but my case wasn`t even a cracked , just a little bit on the side where you don`t even see it , but after i contacted seller and explained them , they just asked me for a pictures of the damage and Yes, they did send me a new one. I`d definitely give a 5 star for the customer service
790816
Joe O, Not sure on the warranty,but I think I had a 30 day. It is a fantastic case. Very durable.Lots of handles ,love the wheeles .I take it out every weekend.
1340120
I have had mine for six months and it hasn't stretched out yet. Unlike the other cases this one has a plastic backing that holds everything tight.
1557536
There is a sticker on the case that says "Best if used by 3/31/2016". I received mine a few months ago so that gave me a two year shelve-life.
636893
If you ordered it through amazon, your order history might be a source for paperwork? Not sure if there's a warranty, but ours should of held up for more than a month, planning on contacting otter box directly :/ piece of junk!
1233156
The one I had, was basic, but worked well for a time[several months]. Six or eight mos later, I had to remove it because it cracked...
520123
I've had mine almost 2 years now without any wear on it. I'm sure it depends on how rough you are with them, but my case has been great this whole time.
2086487
Mine cracked after a year. I bought a replacement one from same seller on Amazon (there are several you can find online)
2271052
I'm not sure what the warranty is but I have two of them and they remain perfect after ten months of use. I think you would have to drop or abuse in some way for them to crack. These are very good.
1070880
1 year replacement warranty. But even if I were to send it back for replacement, I believe the design is not suitable for a long life of durability. I found removing the case caused more destruction than it ever being dropped. But you have one year to replace it nonetheless. Best of luck!!