The screws are too long for the handle. It's wobbly and unusable. Could you send the correct screws?
989907
Hi, Make sure the taper end of the screws go in from the bottom ( On the flat size that goes agains the food ) Then put the handle on then flat washer and tap. The taps should tighen fully and the handle will be firm. I hope this helps with the problem.
989908
I am having the same issue and have installed it exactly as everyone here has described.Not very happy about this.
989909
Same issue. I used a wrench to hold the nut until it was tight and a large screwdriver to turn the bolts.
989910
I contacted Lodge via their website and a Lodge representative wrote back: "The screws need to be tightened with a pair of pliers, and a screw driver. Hand tightening (which most people do) is not enough to secure it fully. Occasionally the wrong set of screws will be put in the pack ...let us know and we send new ones".
989911
You need to install the screws in the correct position with threads pointing up through the press into the handle. Install flat washer then the nut.
989912
Screws should be snug with the one I have. Use a wrench to hold the hit and a straight slot screw driver till it is firmly attached.
989913
I had the same problem. I thought the screw was too long. But my husband figured it out. If you look at the washer very closely you will see that it is slightly "domed". Make sure to put the rounded or domed side facing up, followed by the nut. That worked for me.
989914
I just had the same problem, but switching the washer to domed side up helped. It may seem like the screw has gone as far as possible but with some muscle it should screw in tightly. A ratchet-type screwdriver was very helpful in properly tightening the screw while holding the nut with pliers with my other hand.
325609
I did not have that problem...However I suggest you take the screws and the top section of the base to a local hardware store such as "Coast to Coast" or "Ace Truvalue" and show them the problem. These folks will try several screws until they find the correct fit. This is your least expensive option!
1964604
I had the same problem. The outside handle has to be vertical. It doesn't look so great but it works. The spring in the inside of the original handle must have been stronger.
436897
Are you thinking of trying to purchase the hardware from the manufacture? Yes. It's worth a shot to try. If not I'm sure u could go to the store and buy some that r the right size. Let me know what u want to do and I can send u a pic of the screw /size just need an email or text it to ya.
31347
The handle didn't work with my windows. Not sure when they were installed but the opening was not the right size.
658199
we installed ours with the handle towards the front not towards the side as pictured. an option that might work for you.
1210979
Yes, the screws were a problem and they broke on me (top twisted off). Truelumen sent me replacement brackets and screws free of charge but the brackets were still a little loose. Try moving the screw to a different angle. I eventually superglued them in.
414395
I got the screws at a hardware store. Just bring the handle & ask someone to help you find one that will fit - remember to get a locking washer too.
419493
Hi Steve,I bought it and fixed it with the help of a mechanic. Not sure if he used the same screws or used from his collection. I apologize that I couldn't help you with.Manoje
185518
I assume by now (4.5 months after the question was posted) that you have figured this out. In the event you haven't, the screws go in from below where the handle fits in the holes, and the screws point up into the handle. As has already been stated, the wheels, legs, and handle all use the same screws.
1782789
Mine came with screws but they were to small & slipped right out plus there was nothing to secure the screws. I ended up duct taping the handle on & that didn't work to well so I jimmy rigged some screws into the thing & it's still pretty rickety. Not to happy with this purchase. It's kind of dangerous.
934042
Mine was like that too. I thought the handle and pole would work together. I just jammed in up in there as tight as I could. Disappointed that these parts didn't work together.
1478306
I've had a similar problem. The only thing I've done is squeze the handles together above and below the pivot with a screwdriver. This has worked for me - I hope this helps. Best Regards - Philip
2246492
I'd suggest taking the screws you do have to home Depot or lowes, they could tell you which screws would match. Or contact the company, they might send replacements for you.
1155428
Probably not this handle has a hole that goes through and a machine screw holds it in place. So if it is as you described this is the wrong one. Sorry
568833
I would try contacting the company directly. Did you try super gluing the handle back together?
1107315
Brandy, a good place you could check is your local Home Depot or Lowes. They'll have screws that can but cut down to size. Just make sure to take the knobs in with you so they can get you the correct screw.