Is this product unrefined?
1001586
I don't know if it is unrefined but it is really soft lovely and not gritty.
1001587
The label doesn't say whether or not it is "unrefined". It just says "white raw". I assumed that raw by definition was unrefined. I've used it in creams, lotions and cold process soaps. I'm very happy with it.
1001588
Yes, it is unrefined. It is more creamy-colored than white, and has a mild odor.
1001589
The product description says it is refined. My batch was pale yellow and odorless, no smell whatsoever. I loved the product and the packaging and would buy this product again.
1001590
Oh its refined "carefully" refined according to full description. I love the unrefined and I am almost out of it. I dont buy anything refined, Im good
631075
I would check to make sure it's not spoiled or out of date? It shouldn't taste sour?
1268364
I have sold a few of these, and I have them in stock. They are sealed in a bag with and I have not opened the bag, however there is a white powder like substance that is in the bag that I assume is to keep them from being so sticky. Did your product come in a similiar type bag?
335719
No it is not normal. It sounds like you are having a reaction to the product. Please stop using it.
2057454
We have used up our bottle so can't answer it for you .. we are NOT the product producers. perhaps some error has occurred. We just bought this product and we are happy with everything we've ever bought from Aloha medicinals
285691
It is pure unrefined and it tastes coconutty! I love it and use it instead of butter in baked goods, in my face creams, and my hair!!
1657270
I believe it is unrefined. It is expeller pressed, with no chemicals (namely hexane) added. I'm not sure of the definitions, but I believe "refined" oils have been chemically extracted. This Loriva oil has not been chemically extracted.
1574460
My purchase was not sealed either. I don't believe it was tampered with in any way. I felt comfortable using the product. Hope my face doesn't fall off. I'm truly enjoying this product!
76273
I think it is NOT normal cause i got the same from Amazon and it not in original package.I suspect the package and I found some hairs(small). So i believe it used product.I gonna return this product.So...... AMAZON IS CHEATING US.
2002
Formerly this product had a warning on the package that it is to be refrigerated. However. it looks like that warning has been taken off of the label with the same ingredients! A phone call to the manufacturer yielded a message that it wold be good to refrigerate. A competitor to Amazon ships this product in a cold pack even when the product is going a short distance (a hundred miles or so).
1774274
If it is used, it is not listed on the packaging. Best to ask the manufacturer.
169294
It is unrefined from what I know, I would not have got a refined one either
2095349
The Shea Butter i received was definetly unfiltered and unrefined. I use it on my natural hair and to replace lotion on my skin. I will be purchasing again in the future.
1704133
Chris, In rechecking the information on line I didn't find that it is cold-milled. I don't have my packet it was packaged in so my answer is I didn't find that it is.
304187
Don't make the product revealed in the sunbaked environments.IF it was opened, be keeping in cold storage.So I suggest you store in.
2209576
Dear Valued Customer, Thank you for contacting Swanson Health Products! We apologize for any concern and we are happy to help. Please be assured that the shipping time is not long enough to have a significant impact on quality. The products are kept in an air-conditioned environment at our warehouses until the time they're shipped to customers. The bottles themselves are made of food grade plastic to protect the product. The bottles also have an internal induction seal to provide an oxygen barrier which reduces oxidation or spoilage. The majority of our product testing is done at off-site labs and the samples sent for testing are not refrigerated during transit to a testing lab. Test results showing the product continues to meet the label claim for potency tell us that the supplements withstand heat during shipment without damage. Our shipping methods are consistent with other large supplement companies. We know of no other mail order company that refrigerates products during shipping. Even if the product is refrigerated when you see it for sale in a retail store, it may not have been refrigerated during shipment to the store. We hope this information brings you peace of mind. As always, we do offer 100% money back guarantee on all products for up to 1 year past the purchase date. If there is anything we can do to further assist you, please let us know! Christy L.
2138848
I received mine the same way. I used it anyway. My concern was if the product is fresh or not or how long it will remain fresh.