I've had mine since Oct 2013 and LOVE it, last two months its so hot after like 5 mins it is literally burning me, is this a defect, is there a fix? I have waited a while to get a response from the company who made this under my warranty but its a no...
1029082
It sounds like you need to replace it: http://www.amazon.com/Shibari-Massager-Powerful-Double-Speed-Vibrating/dp/B00939J5T6/ref=sr_1_1?m=A2EFVXGKMS1MEN&s=merchant-items&ie=UTF8&qid=1405030980&sr=1-1&keywords=shibari Deep Memories 203 234-2001
1143506
I just looked at mine and yes it is burned out. Thx for bringing it to my attenchion. I'll have to keep an eye on it. I have had this light for about 4 or 5 months now and l don't know when it went out. At this point I have had it on for 18hrs a day since I got it. Everything els is running fine.
2249569
Try lowering the Temperature setting. I have mine set near center position which is plenty hot unless you need to scald.
1122937
Mine NEVER caught fire or gave me any problems for that matter. I don't remember how long the warranty was.
549811
Yes ours melted a couple months back, bought a replacement and it wouldn't cool down inside. We found out another friend had the same issue about a month after us. It must be a defect.
598904
I have had mine for about 2 years. The one I just purchased was a present for my daughter. No fire.
225142
Mine is working fine. I only intermittently use the high heat setting since it gets so hot, I have to switch to a lower setting, or cool occasionally. But, so far, so good! No complaints here.
1980140
I have had mine for several years, and no problems whatsoever. It sounds like yours is defective and you should see about having it exchanged.
840623
Mine died awhile back but, as I recall, it does get rather hot. Perhaps not enuf to cause any burning but certainly enuf to be very warm.
1436553
I too haven't had any issues. There are heat settings that you can adjust. If it doesn't heat up, you may have a defective unit.
2261146
I've had no issues with mine. It's the 2nd one I've had. Other lasted 6 years. If you notice this - I would send it back and ask for a new one. I am sure they will exchange it. Hope this helps!
1302647
Hi, I have only had that happen when I use the unit for an hour of more. I reckon that the quality of the product varies, and your unit may be overheating more than normal.
421248
Mine too - I've had 2. I thought the first one was defective so I exchanged it for a new one. The second one is the same so it basically junk. I'm looking for a new one. Best, Jenn
1370792
I've had mine for two years. It's not overused, just twice a week for about 10 minutes each time. It feels normal - warm, not hot. Getting too hot to touch in 5 minutes sounds like an electrical problem?
1906913
I have only had mine a few months but I agree with Jay. Have it checked out to in sue there is no fire hazard.
699846
Mine is hot too since I started to use it. I have to unplug it when I don't use it.
943541
I had mine for longer than only a few months but it did start losing heat. I think it may be because of element getting clogged due to hair product but I would check with manufacturer to get clear answer and possible solution.