Can you replace the pole holder? The piece that is bolted from the bottom snapped.
1016489
It doesn't look as if that exact part is replaceable but you might be able to fit a piece of PVC pipe in the hole.
961727
You can order replacement poles on Amazon - just put it Pockos replacement Princess Castle Poles. They are $10.95.
286838
The pole comes in parts. So you just have to take the parts apart if you need it for storage.
1589481
It is possible, but it would take some effort. The bottom plastic holder would need to be taken off and trimmed first. Then the fabric can be trimmed. Then you need to slide the hanging pole off the fabric and cut the pole. If you are handy with that kind of thing, I think you could make it work.
1929979
I will have an adapter that you can use regardless the pole diameter and you don't have to climb and it's mount on the side directly above the flag. Give me 24 hours and I will have on the market! You can see the picture on the customer images, the second on the left all the way to the 2nd row from the bottom!
539664
I'm almost positive but I am out of town. I have a 2 piece pole and was going to send this one back. I'll be happy to check and give you a definitive answer on Saturday 04/27/13. Sorry
515656
ours broke too. we still are able to use it though. i haven't looked into a replacement yet, sorry.
1656420
Nestor, Mine broke at the same location. I used a scrapper with a razor blade, just inserted it under the existing base (gently) then pried the base off, leaving the black backing. Then put new one on. Seems to work pretty well.
459923
I would take the screw to a hardware store and see if you can buy another one.
416346
try a long bolt with washer . if the broken parts is the plastic good luck !!
2087148
We returned the entire unit because the stainless bottom had been over stretched when it was formed and cracked. I do not know if you can replace just the bottom, but for the cost of this unit and the poor construction I would (as we did) just replace the entire unit with a unit from Walmart for a lot less money.
1438259
Yes. Please contact us at 800-456-2129 and we'll gladly send you a replacement pole. Thank you.
2234470
Please contact your distributor who sold you the item for a replacement pole, if available. Otherwise, please contact the manufacturer: Kittrich Corporation (714) 736-1000
833817
Just do a search on that unit for replacement holders. I have seen them listed.
2184151
I am able to without any problem. Unless you have a defective product it should not be too difficult. Just push the end down and turn anti-clockwise then pull up to release the end from the pole. Hope it helps. Let me know.
132947
Yes, you can. That's what I had to do. However, you will have to cut the pole down yourself and also drill some new holes.
2118081
The grill I have uses a pin to hold the grill to the pole. You could easily replace the pin with a bolt and nut to secure it to the pole. The hole looks to be ~ 1/4 inch in diamater and it would require a bolt ~3-1/2" to 4" to pass through the grill mount and post. You MAY have to drill the hole out to accept a common bolt (1/4"-5/16") and nut which shouldn't be that difficult. I don't think you would have any trouble securing it. Of course, it could still be detached by using a couple of wrenches to unscrew the nut & bolt. Additionally, you could also add a few drops of Loc-Tight thread sealer which would make it a little harder to remove or even bend the threads up using a hammer and punch. This would make it very difficult (but not impossible) to remove. Best of luck! Geo