Anyone else with trouble acquiring satellite signal - TomTom XL335? Would not pick up a signal.
524339
Just (recently) bought the 335T and I have had no problem acquiring satellite signal with this unit. In fact, that was one of my prime motivations to switch from my old Garmin Nuvi 350. I was having a lot of problems with just that issue. My two major complaints about the TomTom vs. the Garmin are: (1) You can't spell out a specific point of interest) like a Chili's restaraunt, for instance, which you can do with the Garmin. This was a MAJOR plus with my old unit and I used it all the time. Of course, it's possible that I just haven't firgured out how to do it yet, because, (2) the TomTom has very poor user documentation. I'm going to have to go online to try and figure some of the functionality out.
2250658
I walk in to house and set it down. A few minutes later no signal. Tried it several times then just left it outside on back porch.
1275111
I am having the exact same problem. SIRIUS told me to send it back. Here we goooo....
1081039
hi... i have the same problem..but tomtom dont supported this device...just for business with webfleet account....
349114
I'm so sorry I can't give you an answer...I have satellite service so didn't run across this issue :(
2267953
I have had a little luck, but being in a "deadzone" for signals I ended up using satellite.
131310
Haven't had that issue. Sounds like a defective remote or something wrong with the unit itself which may not be receiving the signal from the remote because of some internal problem. Sorry I couldn't be of more help.
1594451
I've had no reception problems with my Asha 302. One of the few places it won't pick up a signal is underground in the subway. Perhaps your workplace blocks cellphone usage due to security. Another factor could be that certain providers have coverage in particular places than others.
2177529
Mine has been working for over four years without interruption. Suggest checking your registration and contacting customer support. It could also be a problem with the cord/"antenna" piece that picks up the traffic information. Hope it helps.
181111
I followed D. Kovac's instructions on re-installing the TomTom application on the device but did not work. When I finished the install and rebooted the XL 340, the device complained it had no maps installed! Next, I re-connected the device to the computer and TomTom Home errored saying I had installed the wrong app version. It gave me a new update, which I installed and I ended up back in square one!
1118785
I have the same issues too....I think I am just going to return it...have gone round and round with customer service "online chat" and that was totally pointless....really a shame...but not worth the time spent to get it to work, finally got past the update software phase and now it can't connect to anything yet per the stats I have an "excellent" signal.
131448
Signal issue: the issue is not the phone. check your service, we live in a very remote wooded area and have no problems, my 7 yr old daughter even used it on the airplane when electronics notice was given we can use.
2209895
I have this tomtom and love it! I almost never connect it to my computer and it seems to still work fine. I have only noticed slightly longer connection and route calculating times (maybe 30 seconds) by not regularly connecting it
1461751
Never had that happen to me, but you might try turning it off and restarting again. The satelite signal may have faded. I assume the battery is charged!
220836
Just had the same issue. I tried using you it with my ATV and the tv would say no signal when hooked up to both devices.
654505
I am considering the same thing. I bought the TomTom and have not been able to get it working - the operating software seems to have only partially loaded. I spent 3 hours on the phone with their customer service - very nice people, but they have no technical knowledge, they can only read to you from a script. I think I am going to return this one and give the Garmin a try.
68874
Hi Mary, Make sure the spoke magnet gap is set correctly. It needs to be close enough to the sending unit in order to produce a signal. You can also pull the battery out of the receiving unit temporarily to reset it. Good luck and I hope you get it working. I have two of these and both work well. I did have to reset one of them after a long winter of inactivity but it functions fine now. Bob