Has the color faded? How long has it stayed nice, and if a replacement canopy was ever bought. I have a call into tropishade.com re: replacements
573234
I bought mine last summer. It has faded just a bit; otherwise it's still beautiful, and all lights and parts are working.
573235
The color has not faded at all. Still as good as the day it was purchased. I love this umbrella.
1203912
I ordered one and got one. I suggest you order two, so one does not look faded and the other shiny and new. You can buy one from the dealer for about $25.00
1404264
I'm not a seller but I have dealt with this company and their sellers. It is really screwed up. I wanted a new top. They said after two years of production they don't make the same color top. So they sent me a light gray top. That really doesn't go with the cushions at all. My mother in law took apart the top piece by piece and was able to make a new one in the right color. It was pretty easy and cost less. I was beginning to think I needed to buy a whole new swing, like they were disposable or something. 4 years out side and it is still going strong. They are really nice swings except for the fabric. Good luck I hope this helps a little. I'm not a seller but I have dealt with this company and their sellers. It is really screwed up. I wanted a new top. They said after two years of production they don't make the same color top. So they sent me a light gray top. That really doesn't go with the cushions at all. My mother in law took apart the top piece by piece and was able to make a new one in the right color. It was pretty easy and cost less. I was beginning to think I needed to buy a whole new swing, like they were disposable or something. 4 years out side and it is still going strong. They are really nice swings except for... » Read More I'm not a seller but I have dealt with this company and their sellers. It is really screwed up. I wanted a new top. They said after two years of production they don't make the same color top. So they sent me a light gray top. That really doesn't go with the cushions at all. My mother in law took apart the top piece by piece and was able to make a new one in the right color. It was pretty easy and cost less. I was beginning to think I needed to buy a whole new swing, like they were disposable or something. 4 years out side and it is still going strong. They are really nice swings except for the fabric. Good luck I hope this helps a little. « Show Less
406535
They dont have warranty they would ask for pictures of the damaged after severe calls maybe they send u a replacement part. So you are the second customer with me! who has problems with this company . this company charges for shipping and handling and no packing on appropriate way the canopy result damaged product .I never on my life I will buy any item from this company again after my bad experience with this canopy company.
1203938
We have had our awnings for over 2 years and have not noticed any fading. We live in a very warm client and our awnings are black, so I would think we would have encountered some fading by now, but we have not. I was just thinking this weekend about how great they look. We really love these awnings and they have been a good edition to our home.
1107738
Hi, yes the color of the canopy replacement is the same shown in the picture, thanks
1669678
I'm sorry I don't the answer to that. Have you tried to email them? My grandkids are still using their's and love it. Other than some sun fade, it has held up well.
1549172
Mine was in perfect condition. However I don't know if it was my careless washing but I do have a few spots that faded after several washes. It does hold up well. I've washed it too many times to remember as it is on my kitchen table and gets a lot of use. I cover the faded spots with placemats and its not even noticeable to anyone but me. The fabric looks as good as new even after all the washes.
992246
You could try and contact the company. I bought mine in lowes when I went there for canopy they are the ones to give me the Infor to google it.! Good luck
2211674
Hi! Ours was in the sun all last summer last year and still looks just like when we got it. We love it! We got the green one!
870571
I have had to contact IronKids directly several times for replacement parts. Specifically, the canopy and also some hardware. They were very helpful and I would imagine you could contact them directly to get a replacement. However, it took a few weeks to receive my parts so if it is time sensitive that may not be your best option.
299378
I haven't had mine very long, so it hasn't had a chance to fade. It didn't seem to cost too much, so if it did fade, I would probably just buy another. But if replacement discs were available, a change of pace would be fun!
1044693
Hi,It faded after being in the sun for sure! Didn't take very long either. It's still on my car after a few years but faded. Still looks decent.
1037703
I had one that also looked like it came from a different dye lot. Since it was a third party that had sold it, I contacted National Geographic directly. They were extremely helpful and sent me a new one that had gone through their quality control department first. I'm about to order another one and am considering the same thing. Since Amazon is cheaper, I will try it but will check it first for imperfections.
889769
I ordered the canopy and it works great. I have difficulty finding the seat cushion for my 3 seat swing and contacted the company for one. For the other swing, I bought 2 chair seat cushions to replace the double seat cushion as we could not find one to fit the double swing and they work great.
1728114
I wondered the same thing before I bought this last year. I found a replacement canopy on the ShelterLogic website for $24.99. I didn't want to get stuck with another canopy that I couldn't replace the top. It also appears that a tarp with grommets might work as a cover, although I haven't tried it. I've only used mine for one season and the cover is still in great condition. I wish it was a darker color, though. http://www.shelterlogic.com/ProductDetail.aspx?ProductId=0c23cc52-9793-4244-887b-9e0c00a57642
2102572
Mine haven't faded at all - I bought 2 of them in Blue. You should probably redirect that question to Ergodyne, and see if they will replace it.