Show do I get the feed dogs back up? I move the switch and nothing happens.
1004616
If you have the same model, as I did, you have broken the plastic piece, that makes it go up, and down. To get it fixed, was $130:00. You will have to have a professional look at it. I am sorry you are experiencing the same problem. Joannie Mattoon
1692298
My cat feeders topped worked after the first couple of months. It also has to be on battery or electric so when the electricity goes out it stops working. I am so disappointed, so we are back to leaving a humongous bowl of food out. We do leave her for up to a wake at a time. Thank heavens my automatics littler box seems to be a Trojan house! Good luck
71545
You turn it upside down, and there should be a hole or slot on its back. In there is a roundish device with a flat side. There is a switch on it and a tag. Pull out the tag thing and turn on the switch. It should either purr or scream. If it screams switch it the other way and it should purr. If this doesn't work maybe replace the batteries in the switch part.
88022
I know there is a reset if you can get back into the menu. If you can't, the only thing I know to do is to unplug the unit? Not sure about that one. Never happened to me.
1990057
Unfortunately, we have had the same problem. We did unplug the connections and plug them back in to the other open "plug-ins" and they worked for a month or so. At the present time, we only have two feeds working. We have not had the time to trace the problem. Sorry this isn't helpful, other than supposedly misery loves company. I hope this is an easy fix.
1870992
Mine worked only for a month or two, and the thermostat went on the fritz, so instead of turning off with legs down, it stayed on. Lucky my dog smelled the burning, or could have been a problem! I threw it out and haven't bothered with another. Sending it back wasn't an option for as I am in Bermuda. I see the other answer said it was sent back and the new one has been working for 4 years! Shame, cute idea, though the little scraping noise of the legs going in and out drove me crazy!!
1578257
Sorry I can't help....I couldn't use mine, it drove my dog crazy so I had to unplug.
1769171
There is a spring loaded switch. If you can pull on the anchor line and it goes out try some wd-40 on the switch area or try to free the switch so it moves freely.
132056
mine did that once I unplugged then ran through the steps again, power on, select food type and it started working. if you are cooking multiple items where you are pulling food off and putting more food back on the grill you have to shut the power off then power back on select food and let it go through the pre-heat stage again. Hope this helps.
1515461
Try another outlet and/ or make sure the handle is in the downward position. If that doesnt work, return to distributer for refnd or replacement.
658762
She has me unplug the unit, open the waste receptical and on each side of the end of the track there is a white plastic thing. on the side of it you can push and it "clicks". She had me do that 7 times on each side and then re-plug in. Ta-da!!!!! It worked again! Never heard or done that before and LM has replaced at least 3 for me in the past 5 years for not working! So next time your stuck...try this!
1304766
Mine didn't do that, it just up and stopped working. Sounds like yours is getting ready to stop working.
169137
Are you feeding them in upside down by any chance? I was trying to do that when i first got it
1953140
this helped, but didn't completely solve the problem. My dog quickly figured out when the mat was there equals zap. We tried 'setting her up' and she never took the bait. She is a basset hound, but can get up there somehow and does all the time. She has now taken to licking the dishes when I don't get to them right away.We had SOME luck with the Pet Agree (it's a wireless remote that does high pitch noise) and we could be out of the room and push it. Worked for a few weeks and now she doesn't care. Good luck!
1071359
Mine did not work either. The switch was not functioning. But the most disappointing issue is that the seller and the manufacturer did not care to listen to my complains or try to repair the switch. No refunds was received.
866281
Must be broken, return for replacement. I never had an issue, my dogs have destroyed a few and the replacements have always worked.
350802
yes, I looped mine down and back up again. Its been fine since I installed it a couple years ago. I read it in the directions somewhere to do it that way.