I keep getting blue lines all over my prints. I opened the lid took out all cartages and everything looks clean, even the foam pad. Any ideas, Help?
992925
Open up the system menu and run the head cleaning utility. If that doesn't fix the problem replace your blue or tricolor ink cartridge.
2210605
You can try cleaning the print heads (google the model of your printer along with "cleaning print heads" and you should be able to find instructions") and try a better quality ink. It may or may not work. It did not work for me. I ended up having to replace my printer after using this poor quality ink. Good luck to you!
1845267
I am having the same problem- black dots all over the page, faint cloudy gray/black haze covering the entire page, red dots clustered in one corner. I have cleaned the corona wires for all four cartridges repeatedly, and have cleaned the toner drum rollers repeatedly with alcohol per instructions from a Brother tech as well. One Brother tech told me I need to replace the master drum- no help there. I have owned the printer 11 months, still under warranty. According to the printer-settings printout, I've only printed 2,000 pages, and the drum unit should have 14,000 pages left, however the tech told me nothing related to this problem is covered by the warranty. I am having the same problem- black dots all over the page, faint cloudy gray/black haze covering the entire page, red dots clustered in one corner. I have cleaned the corona wires for all four cartridges repeatedly, and have cleaned the toner drum rollers repeatedly with alcohol per instructions from a Brother tech as well. One Brother tech told me I need to replace the master drum- no help there. I have owned the printer 11 months, still under warranty. According to the printer-settings printout, I've only printed 2,000 pages, and the drum unit should have 14,000 pages left, however the... » Read More I am having the same problem- black dots all over the page, faint cloudy gray/black haze covering the entire page, red dots clustered in one corner. I have cleaned the corona wires for all four cartridges repeatedly, and have cleaned the toner drum rollers repeatedly with alcohol per instructions from a Brother tech as well. One Brother tech told me I need to replace the master drum- no help there. I have owned the printer 11 months, still under warranty. According to the printer-settings printout, I've only printed 2,000 pages, and the drum unit should have 14,000 pages left, however the tech told me nothing related to this problem is covered by the warranty. « Show Less
1335429
had same problem-had copier clean heads and other applications to clean those out and wa la it worked hope you have same success. comactap
1677565
I am getting the same thing. A distinct pink line on the spongey part (you have to lift up plastic, right after max line) and a pink line at the control spot. Not sure what that means, but I am also confused.
597935
I did what Philip suggested + HARD RESET. My absorber were super colored even I just installed the cartridges. So I wetted them with the tip of my finger using Monster ScreenCleaner and soaked up the color. Rinse and repeat like 20x until the absorbers were clean.Then I did HARDRESET as described here:http://www.fixya.com/support/t4097826-aborber_full_error_messagetook me two tries to get it right.It seems to be fixed now and the printer runs ok.Good luck
599985
This happened to me after not using for a while. I pulled the cartridges and reset them and it ran thru the tests and seemed to change the settings worked for quite a while after. I think it cleaned the heads.
637239
The clog can happen if the ink is mixed, exposed, etc. But there does not seem to be a way to avoid it. While filling it will be exposed to air, howsoever short it is; and while re-filling, it will be mixed with another type. This happens with the other cartridges as wellThe printer gets itself into a clean mode every now and then and unclogs itself. But if it is fully clogged and cannot be cleaned - does anyone know if we can take out the print head and clean? and how to clean?
603066
Yes I have had that problem. I believe it is because I rarely used the cartridge prior to refilling. Maybe running the ''cleaning'' procedure on the printer would be helpful to us next time.
1836244
It may be your machine I have the same one (but I'm fixing to get a new one). It may need to be cleaned with vinegar like the instructions say. I had the same problem but once i did that it was fixed.
1008918
Sounds like one of the Colored Ink cartridges ink nozzles is clogged. Try running the Ink Head Cleaner that your printer has under the printer properties. If after cleaning a couple times, it still is not working properly, you might want to try a Ink Solvent to clean the heads. If all else fails you might want to replace the ink cartridge completely and I believe that the clogged / bad ink cartridge would be the Cyan color.
1594
I had to change the settings on my printer to be more vibrant. I don't think it had anything to do with how old the pkg. was. Try to darken your image before printing and "up" the color tones.
696161
You probably have one cartridge that is not working. That will throw off the color drastically.
1463243
Hello Bansheer Briar, Thank you for your email. Usually it does mean that you need to change the toner. As far as the drum is concern, it usually leaves black stripes on the paper. For a better information, Please contact Brother support.Regards
1357377
Talk the cartage out " black & color " and reinstall again and see if the ink levels are displayed and where the levels are shown . Make sure that the printer window is set on photo print / copy's in color not black n white . I am not fully educated on this printer , check the instructions to make sure you / me are doing it correctly. I hope this helps ..
1241358
Did you clean the wire? There should have been instructions with your toner and there's a wire that goes across the drum. The wire has a little clip on one end and you need to run the clip back and forth across the wire a few times to clean it. Also, did you gently shake the new cartridge from side to side before installing it? If you did all this and it's still leaving streaks, it might be time for a drum replacement.
1355320
Almost certainly your printer has a dirty or clogged print head on one of the cartridges. Use the utilities to assist in diagnosing the problem. Regards, Bill