How the heck do you open this container?! My order just came and neither my husband or myself can get it open!!
1012616
Bummer! Mine just opened right up, but when I close it, I have to twist firmly to get it to "click" all the way closed. I have a trick I use when I can't get a jar open-maybe it will work for this: hold the container upside down, and smack it sharply on the counter top. You may have to do it a couple of times, but it always works on jars! Just make sure you keep it level, so you don't break the container...good luck & sorry I couldn't help more...
1012617
It's a twist cap, so twist it to the left a couple of times and it should open :).
960638
Its totally OK! I was confused at first. You lift off the container and unscrew the round piece that protrudes from the container. Mine was screwed on really tight so it took a few tries before I got it off.
2136009
I got the same issue at first. I managed to open it up this way: Hold the bottom plastic/clear at the point (the spout) with one finger in one hand, and your other hand is holding the the stainless/metal part, then pull the clear plastic part away from the stainless /metal part. Good luck. Hope it works for you.
1106586
It's really hard! I've found that pushing it sideways with my thumbnail rather than trying to pull it open (the way it LOOKS like it should work!) will get it to pop open easiest. Otherwise, prying it open with a butterknife is the easiest on your hands.
466763
I have a hard time opening it too. I've had it for over a year and I use it almost every day, but even with constant use the lid has never gotten easier to open. I've just found better ways to open it. I now use a dime to pop the lid up.
845301
The box has a hinge on one long side of the box, find that and open from opposite side. The lid comes all the way done to the bottom of the box so it is a bit tricky. Hope this helps, very hard to explain without showing.
680868
You should take this up with Amazon. I had a similar problem but it wasn't dirty, just the seal broken. This is not sanitary so complain to the store or Amazon. If yu have a COSTCO near you, they have the same jar (which is what I purchased from Amazon) that was beautifully packed and sealed, will be purchasing it there in future.
1978512
I cannot open mine either. Can't send it back as it is over a month since I bought it. I ordered a different kind of lock. Very disappointed...Alma
1230331
I've never had this happen. I think your container is defective. I would return it.
51872
Mine opened just not easily. I held the unit in both hands and pressed in the direction of the arrow with both thumbs. It required more pressure than I expected. Good luck!
1872337
I haven't had that problem yet, but ours has already cracked at the top so we decided to quit using it. Half the time it was difficult to open certain jars especially plastic lids. I feel its not worth the money and I advise you to return it for a refund if you can.
1662806
I had the same problem..it took a while to figure it out. Put your palms around the wide part of the bottle with your thumbs up against the metal on the opposite side from the 1/2 circle of metal. Push your thumbs toward the half circle...it will pop open.
21221
It is very odd to open I had trouble when I received mine also. Instead of using the lip on the lid, grab the smooth sides beside the lip and pull to open.
1995179
well, I didn't open it up -- not sure you could do that without breaking the plastic housing, which is sealed. good question, tho: anyone else tried it?
1195165
Lift the lid handle up and then pull STRAIGHT up. You need to hold onto the handle of the blender w/one hand and pull the lid off w/the other, once you figure it out, it won't be difficult. I was rocking it off, which is hard to do, but my husband showed me how to just pull it off and voila! It's just that first time, lol!
2058426
Had the same problem...you have to push the small gray button on the bottom up, while at the same time sliding the compartment open to the side. Hope this helps!
52109
Same here; frustrating it does not open even with thorough cleaning and fresh batteries; I'm thinking of returning to step lever to open lid. How hard is that?