I have received the package without the serial number on the top of the box, why ? Answer: I contacted amazon &amp; they solved my problem .
1008783
There is two ways of getting your S/N#: (1) On the len's focus ring, you will see "A009N-xxxxxx" (just on the left of MAKE IN JAPAN"). P.S. The xxxxxx is etched onto the lens. (2) The S/N# is on the top left corner of the original tamron box. It is kind of big. P.S. I have to cut it out from the box in order to get the current $100 rebate from Tamron. If you cannot find it, you should bug the seller on why. May be it is gray market, or second hand. Good luck. KC
1127175
This happened to me too, I ordered what is apparently the old model (ASIN: B000G1EQ1W), but was shipped the new model that shows up as a different product (ASIN: B000ULJU0A). This was bought and shipped from Amazon, not a different seller.
170267
just received today and no serial number on the bottom or anywhere on the device. it was sold and shipped by amazon also! i am about to return it.
20710
Thats frys, amazons stuff always comes for me. I got mine a good while ago, was less than 8 weeks for sure. And I didn't have to mail anything or damage my box, it was all automated.
711348
I really have no idea. Amazon should have some contact information as they sell the brand. I do not remember who actually fulfilled my order. So far mine is doing great and I am sorry you are having problems with yours.
1976208
I also have a question. Why did you not contact the seller about this, or Amazon, or both?are you experienced ordering online? That is how problems are solved, by contacting the seller or the sales site customer service people,as reviewers like me do not work in the order department, so to speak. Also, Frieling might want to know about this mix up...contact then online at FrielingUSA dot com.
1474967
Thank you for contacting me about this issue. I am sorry that you have experienced this difficulty. The item you purchased is being shipped directly from an Amazon.com warehouse. I have contacted Amazon.com on you behalf and have requested that they look into this issue for you. I have marked my communication with them as urgent. Thank you Rita Therefore, for issues like this, please advise your buyer to contact our Customer Service department as they are the best point of contact in this path. That department has processes in place to make sure that your buyer's queries are answered and to make sure that you are properly compensated also if necessary. Our Customer Service department is available 24 hours a day, 7 days a week. They can be contacted by telephone by dialing 866-216-1072 or by email at
51375
Agree with the previous answer. Did you save the packaging with the company information. If not, perhaps looking at their website may help get you a phone number. Have you contacted Amazon? Their customer service is usually very informative.
1080713
I never recieved it. Amazon blamed UPS. UPS blamed amazon. It went on for weeks. To hell with you.
2160208
It's printed on the top of the box. But I guess your question is directed more to a specific seller?
705468
Did anyone else not receive a receipt or packing slip inside their box? I'm worried because I did not and can only print out the online invoice. Hopefully I can still get the rebate...
586136
I have had the same issue. I believe I purchased it from Amazon but am unable to find it on my account. How do I check that and can it be replaced?
599940
I ordered one and got a box of ten too. I notified Amazon about the error but got back an automated response that they could not help me.
1227470
If you get that error message, then the seller is a scam artists. They are trying to get you to purchase outside of Amazon by embedding their email address in their logo. If you see this, report it to Amazon immediately using this link:http://www.amazon.com/gp/help/reports
301685
Please check with Amazon customer service. There may be a problem with your delivery address.
1660012
Write the vendor you bought it from. If you forget who that was, write Amazon and they will tell you.
126912
There's no serial number on the bike itself but it's possible that it was on the box. I threw away the box a long time ago so I'm not 100% sure.