Is there a secret to adding the extension pole? The white clip will not stay closed to hold the poles together.
1027566
I was afraid I would break the white clip at first but if you push it down hard enough it holds just fine. Hope this helps!!!
1027567
The clip should lock the two poles together with the "point" of the pole facing the bottom. It sounds like the clip may be broken. I would return it for a new one.
1027568
On mine, the clip pulls up to allow the poles to be put together, and then you push it down and it clamps them in place at the desired height.
1027569
No, it's broken :( Ours did not weather well at all and has been tossed out. If you reorder go with a better product.
66898
There is a band on the handle that you twist to the left to extend the length of the pole and you twist it to the right anywhere along the pole to tighten to your desired length. There are also a couple of buttons you can push in where the basket is attached to the pole - you can adjust about 2" to another set of holes for the buttons to reset. Hope that helps.
913489
I am also confused . . there is a small ring that is supposed to slip over the top (I think) but I'll have to force it on. Also the flag we bought has grommets but they are too small to go over the pole. This pole looks sturdy enough, but not very usable. :(
266382
I just put it up about a month ago. I'm not sure but you can try to skip one pole. They just interlock so I think it might work.
1233641
Try using thin metal rod to insert between the plastic and pole. Push and pull as if peeling the skin of something. It will detach the pole from plastic. It worked for me.
1957269
I didn't try that, I just held it in my hand. However, if you look closely at the photo you'll notice there is a pole sticking out of it. So I'm guessing you could.
1077446
Oooh, it appears they made a mistake. There should be a part (coupler, I think they call it) that is fixed around the pole in order for the "cone" not to slide down the pole: tehn you fold closed the cone over the coupler--on which it rests and holds. If the coupler (with its screws) was not in the package, you should complain and have the whole thing replaced or have them ship to you the missing part. Good luck!
1769363
Use a thin flat-head screwdriver and start lifting around the edge. The clips will pop up and release though they might be a bit tight at first.
1500071
My suggestion is that you seek another product. This pretty much requires to pole.
1269668
I had a very difficult time attaching the extension. I turned it upside down and every which way to try to get it together. I finally got it-but it took 2 people to do it. Some of the panels seem to attach together very tightly, others a little less tight. When you fold the play yard up, some of the panels don't bend easily to fold it together. Good luck!! SW
1720650
I do not think so. I have found the longer regular pole gets, the less stability it has as it is. So, adding another extension would even make it more difficult to manage.
1289203
Its a pole. You can unscrew it to loosen it then extend it and put a peg thru to lock the height in and tighten it.
228675
Yes, the ends needed to be cut to make sure it fit. Some people may have a longer pole.
1222323
I'm able to connect poles together. I also bought an extension hose and connected it up to extend my reach. Enjoy.
522645
You are correct. You will need either hide a set screw somewhere or find some other fashion of lateral support given it being possible to slide the two clips apart.
584883
Based on how the tip is constructed (basically just glued on), I don't think you'll be able to fix it in a way that will last. If the pole was new and barely used, you might be able to contact the manufacturer and get it replaced. If not fairly new, you might be out of luck.
320284
I wouldn't do that, Judith. If the poles are too slippery, it will be impossible to extend them. I would invest $10 in a pair of tacky utility gloved to make the poles easier to hold on to. Baseball gloves should also do the trick. But the best bet....make one of your loved ones put it up for you and reward them with a giant hug :-)