How do you remove a cork that gets stuck in the channel? Update- Thank you all so much for your responses! I was going to send this item back, so now I don't have to thanks to you all. With all the synthetic corks out there I'm sure that others will...
1024914
Use a thin object like a chopstick or a table knife to gently restrain the cork from turning but still allowing the auger to expel it.
813350
Did you drill the screw in reverse using the cutting side first? Do that then flid it over to the cork screw side. Using your drill in reverse plunge the extractor into the screw to get a bite then stop the drill .use your drill like a wrench to get the screw to move.once it moves you can use the drill as usuall. Hope that helps
1535938
I think I have removed synthetic corks, they are getting so realistic I am not sure.I don't see why not.
944780
Honestly I had the same problem I still don't know how it works someone else did it for me... sorry I couldn't be more helpful... the seller wasn't any help either. I would say check it up on YouTube
683176
I would check with the manufacturer, but a replacement corkscrew does not come with the unit. Also, the unit does not come apart.
1365778
I would recommend a champagne stopper because of the very problem you are encountering. Champagne stoppers catch on the ring of the bottle's neck to prevent them from flying off. I learned this at a wine shop.
272455
We had a similar problem. We solved it by removing the six small screws at the back of the unit, carefully separating the two parts, dislodging the cork, and then reassembling the unit. Hope this helps you.
531604
The spiral in mine broke off and remained in the cork in the bottle. LOL I took it back to the store and the gave me a new one. I don't think the part is replaceable. This new one works fine but it also lies about how many bottles it will open. It will never open 30 bottles....probably more like 8-12. If you buy a new one I would suggest a different brand. Buy it from a store rather than online so you can get a replacement right away.
349695
I don't know about the cork because I use the caps which work wonderful. I am sorry I could not be more helpful.
133626
The top of the cork cannot be removed and you cannot put the corkcicle in a full bottle of wine. I was excited about this product when it first came out, we often serve wine on a boat and it is hard to get the bottle back in the cooler, and even bought it for gifts. However, I have since thrown it away . . . the "cork" came off and had to be glued back on and then the "cicle" part leaked. It is a nice idea, but needs some work.
1619206
You need a small Philips screwdriver to remove all of the screws, and once you pull apart the body use the screwdriver to push down the cork while pressing the 'up' button that would ordinarily eject the cork. It's a pain in the neck to do, yet possible with patience.
1621600
I do not know if my comment reached you. I just tried to remove a lower shell and I could not. Another issue could be that the air that is circulated may suffer with the positionong of the bottles. Sorry, i did not finish my coment. On the other side. Of the river, Pouilly Fume is made, also an exceptional wine. They ate about $22/bottle.
2139077
I have same issues with the one I ordered. I have older model that works much better. I kept this one because it is better than just re-corking, but it is a disappointment. BTW, the more wine in bottle---less pumps. When wine is low---more pumps till you feel resistance.
1924200
Sorry to hear about your problem wish I could be of help, but I haven't had that problem with mine yet. Although sometimes when opening a bottle of wine I have to try twice because the cork only comes half way out. I starting to think the product isn't as great as I thought.
622699
Jim: The nob on top of the cork screw unsrews. Once it's unsrewed all the way just slide out the old screw, and replace it with a new one. I'm not aware of any manuals.
841970
You Pull It Off. Just Use A Bit Of Force.. Though It'll Come Right Of. Just Be Cautious To Not Loose Your Bottle On The Floor In The Process... Had That Happen Once To Me :-[
600586
I gave up on the device. I had back ups but they were of no use. I was very disappointed and wrote the manufacturer but never heard back, so I gathered they didn't care to contact a disappointed customer. I went back to the old corkscrew. Good luck