Brushes do not rotate, took it apart to see if there was a belt, no belt, looks like the brushes are moved by water ? Any sugestions?
1011587
said on June 24, 2014 | Edit The brushes move by bleed-off vacuum. They are not electric, nor do they run off of the electric motor. The plastic bar that you see moving as you lower the handle allows some vacuum air to move the brushes. If you turn the cleaner over, there is a small screen filter that often gets clogged. I believe it is part of the intake air. When I cleaned this filter, the brushes spun freely.
1011588
We had this problem with ours after about 4 years of use. We decided to replace it. We never did find the cause, but narrowed-it-down to either the switch (the brushes will only spin if the handle is in the "reclined" position) or the part that moves the brushes themselves. Our brushes would turn if moved by hand, but eventually failed to move on their own.
1011589
Hate to say this, but the Hoover Steam-o-vac is a "piece of junk." Parts have broken off of mine since the 2nd time I used it and I should have returned it immediately. My brushes still turn, but almost all the plastic clips to hold containers are broken off (I try to use "bungy" cords to keep it going). The upholtery attachment is completely useless, parts all broken off, leaks, etc. I even ordered replacement parts from Hoover & they broke immediately too. Don't know what to tell you on the brush movement, I wish I'd have checked the comments from people who purchased this machine on Amazon and I wouldn't have bought it! My old Hoover Steamovac lasted over 13 years & this one was "shot" basically in months! Hate to say this, but the Hoover Steam-o-vac is a "piece of junk." Parts have broken off of mine since the 2nd time I used it and I should have returned it immediately. My brushes still turn, but almost all the plastic clips to hold containers are broken off (I try to use "bungy" cords to keep it going). The upholtery attachment is completely useless, parts all broken off, leaks, etc. I even ordered replacement parts from Hoover & they broke immediately too. Don't know what to tell you on the brush movement, I wish I'd have checked the comments from people who purchased... » Read More Hate to say this, but the Hoover Steam-o-vac is a "piece of junk." Parts have broken off of mine since the 2nd time I used it and I should have returned it immediately. My brushes still turn, but almost all the plastic clips to hold containers are broken off (I try to use "bungy" cords to keep it going). The upholtery attachment is completely useless, parts all broken off, leaks, etc. I even ordered replacement parts from Hoover & they broke immediately too. Don't know what to tell you on the brush movement, I wish I'd have checked the comments from people who purchased this machine on Amazon and I wouldn't have bought it! My old Hoover Steamovac lasted over 13 years & this one was "shot" basically in months! « Show Less
1011590
There is a video on youtube that helped me get mine going. https://www.youtube.com/watch?v=n-vPOk9kEag
1011591
I have two of these. The spin brushes do not work on either. I did take one machine to a Hoover service place. They got the brushes to spin, but now they don't on that machine. This seems to be a weak spot on these machines. They clean nicely, but the brushes do help. Water does not move them, and I could not find the small screen one person is mentioning. I think there is a motor that turns them and the cause of failure is somewhere internal.
1011592
A solution to the brushes not turning or the shaft breaking would be at the time of cleaning, be sure and remove any fuzzy ball that build up with cleaning. The inside of the brush housing gets carpet fuzz all over the inside along with fuzz on the brushes. AS you rinse this, it balls up and clogs the "gears" on the side of each brush. Be sure to fish these out and make sure the brushes turn freely as you clean. You made need forceps or tweezers to pull these fuzz balls out, but this is key to proper function
1011593
I have the same problem after three times of use. Very disappointed. Seeking a solution now.
1542802
I got the started set over 2 years ago, I use them all the time and they still look brand new. Maybe your brushes are not original... Sorry :(
48027
If you are using the brushes I bought then it is because the brushes are defective.
1222679
I am not sure how you can get the replacement brushes..... I clean the brushes on mine everytime I'm done using it so I hope that will prolong the brushes to last longer. I bet a email to Shark will get you some answers.
1444647
Yes, mine did. There's a switch on the side that will lock it in one position and not let it rotate. Maybe you accidentally moved that. Good luck with it.
1463274
They probably need to be taken off and cleaned. Sometimes hair and fuzz, etc get wrapped around the brushes which makes it difficult for them to turn.
2173312
I have had the same problem as Sallie. I tried to look up the model number on the website, but it can't find the model number (S3325). Has anyone been able to find the brushes?
1502526
No I do not think so, I think the brushes are supposed to go on and off. This is how the machine was designed and has to do with the way it cleans and extracts the water.
1139807
I had the same experience and then mine quit entirely. I had to pay to return it to 47th Street Photo since it was not fulfilled by Amazon. They sent me a new one after about a month BUT I don't expect this one to last more than 6 months. It will never last long enough to use the brushes that comes with it.
812921
The brush rotates automatically, powerful suction - good motor amp. Hope this helps. Kokokitty119
1328923
Sounds like it's defective. I would contact the company. Mine works pretty well, tho I haven't used one in this price range before. The attachment of the brush to the motor sometimes vibrates loose while in use. I bought a couple of extra brushes so hope the unit lasts a while. The included travel brush is less robust, but performance is ok.
1611231
If you are speaking of the brush head, once you have the screws out just pull straight out. The belt is tight. I found the answer to the noise(if that is what you are doing) is to take and trim or carefully file to remove that small bit that may be rubbing. You have to do it running to keep it true. Once I trimmed the noise maker this unit has proven it is money well spent
644135
The original brushes seem to be rubber. I have ordered replacement brushes from Amazon with no issues.
549625
It has a "curl release" button which allows you to manually turn the brush (I guess in case it gets tangled in hair). It doesn't automatically rotate as it dries like the Perfecter apparently does.
2111578
You may have gotten a bad one. I have used mine for months with no problem. Be sure that the brush is on the handle properly. If it isn't on nice and tight it could cause the mechanism inside to wear out too soon.
1647529
I have had the same problem no matter what type of brush I used, I swish mine in a little bleach, once in a while, keeps it clean through and through and stays in top condition. Just rinse it well.
906776
I have the original paperwork and there is no info regarding replacement parts, I also did a web search w/ same results. The price Amazon has is probably the price it would cost to replace & ship the brushes. I'd get a new one (they're a little quieter as well). Sherry