how do i get the AIR TURBINE to start back spinning, there isnt any hair or ahything bulit up on the brushes,THEY WONT SPIN ALL
1022346
Hi Yolanda, try taking the cover off by pulling it away from the two tabs on either side, then lifting until the hooks on the front end release. Check that the belt is in place and not off the gears or broken. Check also for any debris that might be preventing the belt or the brush from turning. To replace the cover, make sure brush is in its slots, then hook the cover on the front hooks and click back into place.
1022347
the belt may have come off. Read the manual and check the belt, it may have been cut if you ran over something starp like a paper clip or the belt may have just slipped off... more than likely that is why the beater bar is not spinning. be sure to check all the hoses that nothing is stuck inside.
1022348
You probably have a broken, loose, or slipped fan belt. You must check your instructions on how to replace your fan belt. This will tell you what to take apart to check it. Make sure the machine is unplugged when you take it apart.
1296897
This was the fix for me. The top rotor came right off with no effort. I put it on and tightened the two phillips screws on top rotor to the shaft. It flew right away! Thanks for posting!
1532068
U bought it through Amazon, RETURN IT and get another one. Sounds like it's got a short or a defective motor/ battery. Take advantage of Amazons excellent return policy.
702623
Seems like a common problem. I had two of those compressors and they both exhibited similar symptoms after a couple of years of very light use. Most likely the motor is shot. So, while it can spin when there is no load, i.e. hose is not attached, it does not have enough torque to start spinning under load.
1987326
Mine spins but it stops every time I use it and I have to remove the brush, clean off the long hairs it has picked up, and put it back in to make it work. As in 1 8 x 10 room rug makes it stop every time. You need a coin to turn the lock on the bottom and pull the brush out. I wouldn't buy a Dyson again due to this issue, I had an Oreck for years that never jammed. Hope that helps?
308119
I just mailed mine back to manufacturer. They are replacing my motor and hopefully cleaning it. I don't know if you've called them but they have excellent customer support. That's where I would start.
1367984
Unplug and reset it. Put it on a level surfacenter and recalibrate it (left stick down and right, wiggle the right stick left and right) if this does not work, make sure the propellers are both good, and put on correctly. A goes with a, and b goes with b. Happy flying!
846042
That's a tough question to ask here on Amazon. If you haven't already, try plugging it in to different outlets in your house to see if it is an issue with the outlet. Also remove the brush head and put it back a few times. I don't know how that affects anything, but I read it in a forum describing a similar problem and that was the resolution. If nothing else works, you may need to call their tech support number at 1-888-525-2747. If you prefer online chats (I know I do) they seem to offer that on their website under the support link.
1804994
Hi there. I have never personally had the brush roller stop turning, however, if you have a lot of girls in your family, you may want to make sure there isn't a lot of hair wrapped around the roller. I have to get my scissors out every couple of months. You may want to make sure the switch on the handle that changes it from air to roller brush is making contact. If all else fails, this vacuum has a 2 year warranty. I googled the problem and this is the reply I saw.*Brush roll not working after a few months because wires (that supply power to the it) located in the pivot (or joint where the base and body meet) of the vacuum either got severed or insulation scrapped off because of the constant rubbing of the wire and plastic.* The customer service number for Hoover is 1-800-944-9200. I hope one of these solutions will help. Good luck to you.
1804995
If the brush has stopped turning you either have something stuck between the brush and the bottom housing, not likely, or the band that turns the brush that is attached to the motor has broken. I keep a spare because in all upright vacuums these thick black rubber bands brake from time to time. You can buy one on line from Amazon, they don't cost much so buy two so you always have one on hand.
1650423
Couple things that happened to me as well. Solution 1) did you use old batteries to charge it from the controler? If so, replace the batteries and charge again. Also the second time that happened there was some fiber wrapped around the rotor that I had to remove. Other than that, I think it's the best flyer for the price on the market. Hope this helps.
1832195
Same problem I had with my first one. If you call Dyson, they will have someone walk you through taking it all apart and cleaning it etc. I had already done this so I knew that wasn't the problem, but I did it again anyway. Still wasn't working. I finally returned it and got a new one. My new one actually stops occasionally too, but not like the old one. I'm not sure if you can still return it for a new one or not, but I would if you are able. Good luck.
1742080
I would try to disasemble the cover and impeller and reasemble make sure all parts are on correctly and make sure to prime.it correctly,DO NOT plug in the filter until all air is out of the system. Good luck!! Hope this helps!!
421650
Try leveling the swash plate. Go on to YouTube for instructions and video. If that does not work then you may have a faulty Gyroscope.
1987327
i had this problem a few months ago, however if you remover the brush and remove the hair from it, it works. Hope this solves your issue.NB I watched the YouTube video on how to clean the brush
1038268
I found I had to hammer the fan blade onto the shaft (hurr hurr...shaft) that comes out of the engine. I think it has some markings on it to indicate how it is meant to be rotated. Once I pounded it on there it seemed to work better. Another problem is you may have the fan blade on backwards e.g. the front is pointing backwards. If that is the case, the blades will likely not generate enough forward facing air.
1011592
A solution to the brushes not turning or the shaft breaking would be at the time of cleaning, be sure and remove any fuzzy ball that build up with cleaning. The inside of the brush housing gets carpet fuzz all over the inside along with fuzz on the brushes. AS you rinse this, it balls up and clogs the "gears" on the side of each brush. Be sure to fish these out and make sure the brushes turn freely as you clean. You made need forceps or tweezers to pull these fuzz balls out, but this is key to proper function