black ink cartridge does not print correctly. Horizontal stripes make prints unreadable. Have tried "clean print cartridge". Is cartridge defective?
1012068
My guess is yes. About 1 in 4 of the rebuilts I get don't work correctly. Still cheaper than OEM cartridges. Chuck it and put in another.
1012069
Charles, I have found that remanufactured cartridges have different issues with them. I had one that did the same returned it and bought genuine HP cartridges. I have gotten over 10 Printronic Cartridges and returned 6 of them so go figureRobert Y
1012070
I cannot reccomend Printronic as a company due to two bad experiences with them. Send them back if you can get a refund. You do no have to clean or adjust to get it to work. Try another company.
2008952
I'm not using your Back Ink Cartridge yet, still have Black Ink. There is problem with Ink at this time. Thanks
543126
My printer is not working well since I started using the cartridges. What prints out is faded, unreadable, and with whole passages missing.
636199
This seems to be an on going problem with this printer. There is a solution, if you don't mind getting your hands a little dirty. Just be careful removing the electrode connectors to the print head, I jacked mine up and made the printer unusable. http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/My-Officejet-4620-will-not-print-the-black-ink/td-p/2235905
449824
Please make sure your printer is set on black and white and color mode. In the on line instructions there is also a nozzle cleaning program you can try. If you get is to print, print a full color photo of some kind and set your printer on photo quality and print at least 5 pictures. This should clear up your issue. Thank you Freddie
1361212
If any cartridge, after refill, is not recognized as being full, its a matter for the manufacturer to resolve. I would try to contact the manufacturer for a solution or a replacement. Missing colors suggest a clogged print head. I would suggest performing the various cleaning procedures described in the printer's owners manual which is often available on the manufacturer's website.
2210605
You can try cleaning the print heads (google the model of your printer along with "cleaning print heads" and you should be able to find instructions") and try a better quality ink. It may or may not work. It did not work for me. I ended up having to replace my printer after using this poor quality ink. Good luck to you!
433870
Happened to me before. I already told buyers beware. Do not buy any "Remanufactured Ink Cartridge" at any places. Because it's a RIP-OFF!!! Buy a brand new. That's it.
1371351
I got the same error code. I checked the ink levels & found that the black was low & needed replacing.
1221337
From what I know about my printer is leave the empty color cartridge in there and it should just print black & white. At least that's what mine does.
1104613
Try wiping it with a damp soft cloth or tissue and if that doesn't work try printer maintenance (aligning, calibrating, etc...).
1180570
I got the same thing. Bad cartridges. I bought some new ones from Staples and they were fine. Don't buy from this vendor. They are sending out a lot of faulty cartridges.
1092555
Could be a couple of things. I'd suggest going into Printer Maintenance (in the HP software - printer) and do a clean-print-head. If that does not do it I'd try align-print-head. Most likely it just needs to go through one or both of these ink cartridge head calibrations. Hope that helps.
433872
Sorry to say that I had the same problem with the color cartridge. The Black Cartridge works as far as printing, but it's unable to track how much ink is available.
1103852
My printer stopped printing in black and white and will only print in color. I have never experienced anything like this. I've cleaned the printer head and run all diagnostics available and nope. It was great when it worked but this printer is only two years old. The hell.
1538174
I wish I had a solution for you but unfortunately I had to scrap my HP Officejet for the exact same issue. We tried changing all of the cartridges, including the black twice, just in case it was just a bad head and we even updated the software. After dealing with this ink-guzzling monster for over a year we junked it and got the Epson Workforce printer. We're having much better ink use with the new printer.
1507460
Probably your printer is not reading the cartridge chip anymore try to instal a new black ink cartridge this cames with new chip included and i hope this will help you to print with the black ink again.