After installing this my proximity sensor thinks it is covered. Sensor works with the old part. No screen protector. Is anyone else having this issue?
1016808
yes i am as well if i use the phone stand alone. if i use bluetooth or plug in a headphone jack no problem. however, if i don't have it, the screen blacks out and does not come back on until the other party hangs up.
1016809
I struggled with this as well. Turns out flipping the little rubber gasket around the wrong way (little eye lined up with big hole and big eye lined up with the little hole) fixes the issue in some cases.
1016810
mine does not have this problem, but a common issue is that since you did not use the factory adhesive there is a little gap between the sensor and the actual screen, so all you'd need to do is put a little extra adhesive tape under the sensor to make it sit closer to the actual screen. hope this is the issue you are running into and solves your problem.
358770
No, it was not. I fixed that by removing the glass again and scraping the paint off the inside, (very carefully), of the glass over the sensors. After I did that, the sensors work fine once again.
2203593
NO, I didn't have that problem, when I am talking on the phone, the screen is shut off automatically. I don't think the problem is your screen protector. maybe checke your sensor of your phone.
202553
Make sure the sensor is not covered. I don't know what else would be an issue
154637
It should be absolutely clear. next time u put it on rub the air bubbles out every 15 minutes. Try to get a replacement for it. That should not have happened.
369248
If you guys purchased the JOTO screen protector from Amazon. Please contact the seller, Tech Vendor directly. You guys could use the following link to contact the seller.
1015430
Funny because I had the same Issue with my phone, screen was replaced and I was Unable to See anything. I could hear it coming ON but I was not able to see screen to Touch :(
932647
Mine is absolutely silent, but I do not have screen protector film installed. I don't know if you do, but if so I suggest removing it.
86150
Mine has the bubbles and minor peel-off at the top corner as well.The rest of the screen looks perfect, as others have said. I did find it possible to use the flat part of my fingernail and a piece of cardboard to press it back into place so it almost looks perfect. I figure I'll leave it on as a first layer of defense. Zagg.com has great screen protection films but with the ability to close the lid on this unit, I figure I shouldn't need that.BTW- anyone know if spare batteries are available???
1454308
I have a regular screen protector on mine and don't have any issues. BUT - if the screen protector is markedly thicker that a standard protector, you might have issues with it. I guess I would try and see what happens. Sorry that sounds like bad advice. The whole tempered glass thing sounds thick. Make sure you can return it if it doesn't work. Good Luck!
473254
To fix mine I just had to smack it against my hand (without the brush head on) on all four sides a few times. I think something may have been pressed against the sensor and causing it to stay on.
18656
I had the same problem with this replacement. The sensitivity was dead in two areas right above the home button. There is no fix as this is a very cheap product. I ended up purchasing another replacement digitizer that was a more expensive. It has worked flawlessly for several months now. Here is the link to that digitizer- http://www.amazon.com/gp/product/B00C9GCMCM/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1 . Good Luck!
1763521
I received one with the speaker mesh and one without, so it's a toss-up? The old one is very easy to remove and replace on the new display. Use a small flat-head screwdriver to lift the gray/black tape that holds the screen in. You can remove both gently. Apply them to the new screen. The outer glass is definitely included. Replacing these screens alone (no outer glass) is impossible because the screen is glued very hard to the glass. Separating the two is impossible. The glass I received seems to be the same thickness as the original glass, but I wouldn't test to see if it holds up to stresses as well :-) I received one with the speaker mesh and one without, so it's a toss-up? The old one is very easy to remove and replace on the new display. Use a small flat-head screwdriver to lift the gray/black tape that holds the screen in. You can remove both gently. Apply them to the new screen. The outer glass is definitely included. Replacing these screens alone (no outer glass) is impossible because the screen is glued very hard to the glass. Separating the two is impossible. The glass I received seems to be the same thickness as the original glass, but I wouldn't test to see if it holds up to... » Read More I received one with the speaker mesh and one without, so it's a toss-up? The old one is very easy to remove and replace on the new display. Use a small flat-head screwdriver to lift the gray/black tape that holds the screen in. You can remove both gently. Apply them to the new screen. The outer glass is definitely included. Replacing these screens alone (no outer glass) is impossible because the screen is glued very hard to the glass. Separating the two is impossible. The glass I received seems to be the same thickness as the original glass, but I wouldn't test to see if it holds up to stresses as well :-) « Show Less
52110
Same here, it's 10 months old and the sensor is broken. Seems to be a trend! Anyone contact the company about fixing it or warranty info?
1493109
Hey. Yes it does. If you ever had an issue theres a simple solution no matter what lcd you place on your phone. Using a black marker you have to take the phone apart and color the proximity sensor itself black - works everytime.
954693
I should fix all of those issues. Take your time to install it correctly. I had to switch over my ear speaker and my front facing camera. Both of the parts that came with the screen did not work.
1912294
Yes, happened with mine too just today. It is on once I put a brush head on. I have tried to get troubleshoot info on the Oral-B and Braun website but there isn't ANY support information, only a number you can call. What happened with your's? Did you send it in to have it replaced or is there a simple trick to reset the pressure sensor?