Help! Making black and colorful streaks across my scans now! Does anyone know how to fix this?
292482
You will need to clean (wipe with soft, micro dry cloth) the glass on bottom of unit where scanning bulb is located. Do this frequently because a few small dust particles are on the glass. When the scanner moves across the image/page you are scanning this reads on your scan as a streak. Very simple to resolve, but it has to be checked on your PC to actually see if you are having problems. Sometimes the speck of dust cannot readily be seen. Just be diligent about cleaning the glass. T. Eason
292483
I get 2 white streaks running across the scans (photos), each about 1/3 of the way in from the margin. I haven't contacted VuPoint or Amazon yet.
66668
I had similar results when I first got my printer. When the software for the printer is installed, there is an icon that appears in the lower right corner of the notification area. If you click on that, you can set the resolution and darkness of scanned items. That cleared up my problems to where images are clear and crisp.
682580
I have exactly the same problem with my Canon 4400F. Otherwise scans are good, but I bought it with the intention of scanning a lot of slides for which it is useless.
1747711
The last scanner I bought is horrible and I need to send it back but haven't had an opportunity. It doesn't scan in color and the documents scan horribly with all kinds of dots and spots on it. I am very dissatisfied with it. The one I had previously stopped scanning multiple pages it started scanning 3 to 4 pages and would stop in the middle of the scan.
240882
If you are using a Radeon video card in your Macbook, you should look at your display settings for something called "overscan." If you set that to zero, it should solve the black border problem. If you have not already, I would also check www.amd.com for a drive update. Mind you, this comes from me assuming you have a Macbook with an AMD graphics chip in it.
200473
Sorry that I can't help you. I am very happy with my Scan Snap S1500 and the new software that I downloaded when I changed my PC from XP to Windows 7. I gave up on Rack 2 Filer within a few months of purchasing it. The quality of the charaters in the displayed text was very bad. I tried to find some technical support on the Internet but couldn't find anything. I guess that Fujitsu knew that they had a bad product and decided to hide. I suggest that you give up on it and just use the SnapScan.
81433
Hi, problem probably came from the flash memory card, you may try with different one (fast one like San Disk Ultra II or Extreme III). If you still get banding on images, then it's the camera, you should return it or exchange for another one.
125911
I would try using monitor wipes, or sanitizer. sanitizer works for alot of things.
335991
I got the same issue (black dot at the top right corner). I returned it and got the damn problem again, but this time it is at the bottom right corner. Grrrrr...
350280
We use Windex and tri-fold paper towels and we haven't had any ghosting issues. it's worth a try. it also might be the markers you are using.
1756144
I have the 8600F and have scanned 14 rolls of 24 exposure film. All but one roll worked fine. One roll some pictures look over-exposed and about half of the jpg's look like negatives. I was able to use Adobe photo elements and do a negative on it and color balance to get it to look near normal. There are still a half dozen or more that the colors are all off if I try this. If anyone has figured out a cause and/or solution, please let me know as well! Thanks.
333635
I ran into the same problem when I first used it. I found out that I was scanning the pictures upside down, thankfully I caught it after 5 pictures when I checked. Also, make sure your card is formatted.
267761
It can happen if the scan settings are not correct. Recheck the scan settings.
1618833
Have you tried any older systems to see if they look okay/have lag?Anyway, thanks for the info! I may have to go for this, although I'm a bit nervous not being able to return it if there are dead pixels or whatever.
1756146
I am having the same problem of some slides scanning as negatives and someitmes one slide outof four not getting scanned. I found nothing in the FAQ or on the Canon site for the 4400F about this negative slide image problem, so I sent them an email for help today and hope they have a fix. I'll post it if they do.
1150675
Have you already tried adjusting the GAMMA setting? Or turning off the BLACK TONE setting? Both can be found after hitting MENU/PICTURE/ADVANCE SETTINGS