I bought two. one worked right away, the brown/black does not. Why is the little blue light flashing for. One min works then stops and start?
1027885
Since I have had the same problem (dark brown one), I don't think I am the right person to answer your question. The blue light though is supposed to indicate settings -- a steady light should be continuous use; blinking is supposed to show intermittent use. So, if yours is doing what you described, then it is working. Use the little button on the back to switch between regular (blue light on) and intermittent (blue light on, with blinking pauses). The idea is to adjust how much moisture/scent you want in your area. Mine just doesn't work. Good luck.
1027886
These have different settings. The first setting is constant by pushing the top button once, twice is 2 minutes on 2 minutes off and 3 times is 3 min on 3 off. When it is the interval settings the blue light will blink when not producing the vapor. The bottom button is for the lights. 8 settings. the 8th setting (pushing the button 8 times) will turn the light off. If the red blinks you might have too much water. Hope this helps.
1027887
You have two plastic buttons one controls how often the diffuser diffuses the other one is for the light color options..the instructions indicate that if you press the top button once it will continually diffuse ..twice it diffuses every so many seconds etc etc..I think it is six times and it turns off..although it should always be unplugged while not in use as it does not turn itself off automatically. They also need to warm up.Also make sure the water level is correct and that the diffuser outlet itself never gets water in itHope this helps..mine work like a charm...however I only use them when home. You have two plastic buttons one controls how often the diffuser diffuses the other one is for the light color options..the instructions indicate that if you press the top button once it will continually diffuse ..twice it diffuses every so many seconds etc etc..I think it is six times and it turns off..although it should always be unplugged while not in use as it does not turn itself off automatically. They also need to warm up.Also make sure the water level is correct and that the diffuser outlet itself never gets water in itHope this helps..mine work like a charm...however I... » Read More You have two plastic buttons one controls how often the diffuser diffuses the other one is for the light color options..the instructions indicate that if you press the top button once it will continually diffuse ..twice it diffuses every so many seconds etc etc..I think it is six times and it turns off..although it should always be unplugged while not in use as it does not turn itself off automatically. They also need to warm up.Also make sure the water level is correct and that the diffuser outlet itself never gets water in itHope this helps..mine work like a charm...however I only use them when home. « Show Less
1027888
I also had the dark brown one and it did the same thing. After messing with it off and on for a day, it just quit working altogether. I sent it back and got a Jasmine diffuser. More expensive but so much easier to use. Well worth the exchange.
23667
Hi Roy, I bought two of these items and neither worked. I even bought new batteries thinking that could be the problem. I had to send them back for a refund...
2210779
Mine was installed yesterday and already with new duracells the "replace" is flashing, and the backlit display never goes off. But I think I must have gotten a faulty unit.
591577
Buy a new one. When these have anything go wrong, it is cheaper to buy a new one than try and fix. I had problems with the light on mine, and it was not the light, but something in the wiring. I purchased a new one from Amazon. Very happy
2103867
Take a chance and order new ones. I am now on my second timer. The 1st one stopped working after 3 days (in a test environment) but, the 2nd one has worked flawlessly for years now.
1332087
Try a tester directly to pos. And neg. Connectors It may be faulty. Or it may just be the flashing unit not working. Good luck. If I can try and help contact me agaon
901263
It should just do it if you hold the button until it flashes dark blue. If it doesn't there may be a problem with it. Email the company and they'll send you a new one.
1060359
I called about my pad and simply told them it was not working. No questions asked except what my address was and they sent me another one. I told them the light comes on and then blinks off and it does not hear. I did not have a problem at all with things turning brown. That is scarey!
2127651
I'm no expert, but I think it's defective. As soon as I plug mine in, the little red light turns on. It works immediately if it's plugged in and it works without the cord after it's been charged. The problem might be with the unit or it might be with the cord/charger. Good luck.
249115
Hello. If you hold the front button down for a few seconds and the unit doesn't eventually emit some beeps and a blue light doesn't start flashing, you may have a problem that I can't advise you on. Good luck.
358028
Ours works fine, so if you have a defective one, I would return it and get another one.
37306
It is probably a faulty pair. I have received two units so far that do not work.
2088736
There should be a little red light that turns on and it flashes until it goes solid that means its ready. If the light doesn't turn on and it doesn't get hot then it doesn't work. I would send it back for a new one. There should be a warrenty.
299983
I bought two. The malfunctioning one stayed on continuously (until I switched it off). The 2nd works normally, turning itself off in less than a minute after leaving the room.
959065
It should glow right away. Check to make sure your plug is 'live'. Otherwise, you got a defective unit.
267829
Youre holding the button too long. Just hold it for like 3-4 seconds until it flashes blue. Then it should be fine
1221985
I bought two of them and both are working fine. What is the problem you are having?