Why is the sound quality on my calls so bad? I remove the case & the sound is OK. Loved your case for my 4, this one I'm about to return.
1006573
I don't think the case would be the problem. I'm not sure why. I just fold back the card side to the back and the sound is great and makes for nice grip in my hand. Sorry your having problem. Good Luck
1006574
I don't seem to have any problem but this is my first smart phone, lol I upgraded from a Nokia and they wanted to put it in a museum when I asked them to move my contacts wish I could be more help
1006575
Because the iPhone 5/5S has a microphone on the back of the phone, used for noise canceling. I literally had to put a piece of tape over the mic (a small hole next to the rear camera). There is no way to disable it while making a call. Because you fold the flap over the mic while making a call, it distorts the audio quality. Until Apple provides a patch, I'm left with the tape, which is unfortunate, because this is the mic that is used when taking a video.
193647
Sorry, I just saw this message.Everything seems to work fine, EXCEPT, there is a clicking noise that is constant while you are talking and extremely annoying. However, I do not know if it is the phone I also bought or the Basic Talk. Hope this helps.
1806473
Don't buy it. I bought mine before I got an iphone 4, but I never use it because the sound is so tinny it is annoying,and I am not that picky! I opted for a cube one that sits on top of the fridge, and has a slide out pocket which works great for charging/or playing, and has a magnetic remote- use that every day.
1988887
I haven't had any troubles with people hearing me, they hear me just fine. When you get someone on the phone use the side volume button and turn it up. If you don't this already then there's something wrong with your phone. I would then go to a Verizon store and ask them. Hopefully this will of some help to you! Good luck!
584302
i've actually created a slit in the bottom of the casing from between the battery and phone to allow the sound to escape the casing. It seems like it is just as loud and clear as with the original case, but without a side by side comparison, I couldn't be sure of that. I also had to make an additional hole for the IR blaster.
1482088
The armor case adds more mm in height and width and a little more weight than the defender case. As I said in my review if the armor case no one mentioned the sound quality when make or receiving calls. If some one did I wouldn't of ordered it and returned it,
581532
The sound is not as good as without a case. If you are in an area with noise around it is hard to hear somebody sometimes. I guess you could say yes it sounds like they are in a tunnel. They also say that I sound a little muffled. I think all the waterproof cases are like that I know people that have the lifeproof and it sounds the same way. Overall I am happy I went with the case I have dropped the phone twice on concrete and has not stopped working yet have not had it total wet yet except for in the testing when I first got it and it worked good then
1824555
I think it's because the case completely seals the phone. You can hear your calls, but sometimes it will be difficult. For example in noisy places. I've never had a problem with callers unable to hear me. The mic (where you speak into) and the speakers at he bottom have a special opening that allows sound in & out but is still sealed. The part you place by your ear is plastic. I think that is why hearing calls can sometimes be iffy.
1328225
I've had some similar issues. Is your phone case keeping plug from seating fully? With my HTC Amaze, if the plug isn't seated just right, I get line noise or missing sound. I have the problem if the plug is slightly out or pushed in too hard. Sorry I don't have more to offer.
2220525
Calls are fine. I took off case the other day just because and was amazed at how small phone was. I would say its bulky but I'll take bulky and protected over small and vulnerable
122686
My husband and I both are experiencing echoing but we have different cases. I think it is the phone and not the case. We find that if you turn down the volume on the phone, it helps.
263393
I don't blame you for wanting to return it. Maybe return it and wait a few months, see if it improves.There are supposed to be "fixes" for WiFi, MySB, alarms, etc... in the just released SBS 7.4.2, but who knows.For audio quality I'd take the Boom any day! :)As for my Radio, it *never* loses connection to my WiFi (RED indicator), but I do get the occasional BLUE indicator (loses connection to MySB).My main issue is the "looks like it's playing but it is not" problem. Even then it is not as often as others have reported, for me anyway.I'm also running 7.5 beta and 7.4.2 beta so that may be why I don't have as many issues with the Radio as others, hard to say. I don't blame you for wanting to return it. Maybe return it and wait a few months, see if it improves.There are supposed to be "fixes" for WiFi, MySB, alarms, etc... in the just released SBS 7.4.2, but who knows.For audio quality I'd take the Boom any day! :)As for my Radio, it *never* loses connection to my WiFi (RED indicator), but I do get the occasional BLUE indicator (loses connection to MySB).My main issue is the "looks like it's playing but it is not" problem. Even then it is not as often as others have reported, for me... » Read More I don't blame you for wanting to return it. Maybe return it and wait a few months, see if it improves.There are supposed to be "fixes" for WiFi, MySB, alarms, etc... in the just released SBS 7.4.2, but who knows.For audio quality I'd take the Boom any day! :)As for my Radio, it *never* loses connection to my WiFi (RED indicator), but I do get the occasional BLUE indicator (loses connection to MySB).My main issue is the "looks like it's playing but it is not" problem. Even then it is not as often as others have reported, for me anyway.I'm also running 7.5 beta and 7.4.2 beta so that may be why I don't have as many issues with the Radio as others, hard to say. « Show Less
1702288
The sound is fine. People can hear me fine and I can hear them. At first I had problems.. I simply took. My phone out and reinstalled it in the case and it was fine. As for playing music, the sound is a but muffled. You can still hear it but if you want a louder, more clear sound you have to open the charging plug and headphone plug and then sound is loud as usual. Hope this helps.
1019887
Indeed the sound is muffled. The case looks and feels very nice. The 3 design flaws to the case (earphone opening, Microusb port opening, and the speaker muffling) might be something one can live it. If you like plugging in your phone to your car via aux cord to the headphone jack then you might want to consider another case since it most likely won't fit. HDMI output cord will also not fit.
1313814
I previously had their S4 model and they sounded much better than these. They're OK but not as good as their newer model. They work fine for me but I don't use them much... BTW My S4's were stolen.
2282488
please ensure that the phone is in comfortable into the case. The echo most times from my experience working in telecommunications could be a condition on the line by either carrier or the phone may have dropped on the top and the speaker is damage, remove the device from the case and try the calls. if it works ensure that it is in properly. If not return to where you purchased the device. Also reduce the volume. if it is too high there could be a feedback sometimes.
1199818
I had the same problem with the volume. The case is too tight for the phone to fit in without it pressing on the buttons when you put it together. I didn't want to take the chance of breaking the buttons so I returned mine.