Has anyone had the same problem I have had with this brand of curling irons? After only a month or so of using, the barrel "rolls" and the grip loosens
994008
Yes I have. The barrel does roll but it is the only one that curls my hair the way I want it to. I've also used a Belson but the barrel rolls also but it doesn't curl my hair as good as the Helen of Troy does. So for my money I would prefer to keep using the Helen of Troy.
994009
I cannot help you, as I have not used my curling brush. I have a larger one that heats instantly and the helen of troy brush is so slow I have not had the time to wait for it to heat, so just skip using it. Maybe one of these days. I think I had a Helen of Troy brush at one tme, and have never had a problem with any of them with a rolling barrel or a loose grip. The other reviews sound as if the only way to have a good experience is not to use it. I ordered a different brand (don't remember what it was, but it did not heat at all, so I guess those of us with short hair will just have to go for a longer hairdo! I cannot help you, as I have not used my curling brush. I have a larger one that heats instantly and the helen of troy brush is so slow I have not had the time to wait for it to heat, so just skip using it. Maybe one of these days. I think I had a Helen of Troy brush at one tme, and have never had a problem with any of them with a rolling barrel or a loose grip. The other reviews sound as if the only way to have a good experience is not to use it. I ordered a different brand (don't remember what it was, but it did not heat at all, so I guess those of us with short hair will just have to go... » Read More I cannot help you, as I have not used my curling brush. I have a larger one that heats instantly and the helen of troy brush is so slow I have not had the time to wait for it to heat, so just skip using it. Maybe one of these days. I think I had a Helen of Troy brush at one tme, and have never had a problem with any of them with a rolling barrel or a loose grip. The other reviews sound as if the only way to have a good experience is not to use it. I ordered a different brand (don't remember what it was, but it did not heat at all, so I guess those of us with short hair will just have to go for a longer hairdo! « Show Less
994010
it happened to me after only one week. I would never buy this product again.
994011
I have learned to not let it heat for to long before I use it and it has helped it last longer
994012
I have not used this curling brush enough to have that kind of trouble with it because the bristles are so short that it will not grab the hair. If I try to wind it around the brush, I burn mr fingers. I don't care too much for this product.
994013
I have had the same problem after a month. I also noticed the bristles fall off after a few months but its the only brand of curling iron that makes a small barrel.
1377740
YES....You WILL love it....It was my 1st time using one of these also. You can make your curls tight or lose depends on where you place it on the wand. My hair is very straight & curls wouldn't stay in my hair no matter what. With this wand, the curls look the same at the end of the day, even the next day after sleeping on curls, all I have to do is touch them up a little. It's also a lot faster to use than any other iron. Let me know how you like it after you purchase...Cristy Hannah/Alabama
1383820
Can you or anyone who has used this iron beyond its initial period tell me if it has begun to "spew", leak or sputter? I have had several Rowenta irons in the past and they invariably sputter and drip eventually and create lots of ironing headaches. How is this one doing after owning it for a longer time? Thanks.
770837
I have thick hair strands that become tight curls when I use this rod. I lose a couple inches in hair "spring" which lasts days. I do recommend being very careful not to birn yourself with this rod - I've gotten myself a couple times on my wrist when holding the hair ends - its a pretty good burn for a millisecond of skin contact...or smarter yet, use the glove that comes with the rod. LOL
2024132
When I use the jose eber curling iron, I don't use any styling products. I only hold the iron in a curl for 5-10 seconds. The curl stays in until I wash it. I cannot get my hair to hold a curl from another curling iron even with hairspray. I have thin hair and maybe a little fine. Defianately hard to curl.
2050628
I haven't had mine long enough to know if that happens. Also, I rarely use my flat iron anyway. I'm sorry I'm not much help!
1668498
I have had no problem with my curls holding. I do use a product called Kenra Hot Spray before I roll my hair so that helps my curl to hold all day!
128226
As my hair is a fine texture, this is all I have experienced. I certainly can't see that it wouldn't work on medium to thick hair. Maybe you would use a slightly higher heat setting, but not completely sure about that. Still start on low setting and work up, if necessary. I feel sure this would work on all types of hair. Also, in my experience, it is hard to find a 1/2 in. curling iron. I have short hair so did not need any larger curling iron. Your length of hair might also determine what size barrel curling iron you need, if that is in question. It really curls, it is not wimpy.
1372010
I dont think u can. U would have to do as the other person suggested and superglue the tip back on or get another curling iron. I havent run into that problem yet. Sorry
861455
If it is fairly new I think I would try to return it. Sounds like maybe there was a lemon in the bunch. I have taken them apart to clean hair from around the wheels before and that has helped but you shouldn't have that much hair built up yet. this one keeps hair out better than most do. That's about the only suggestion I have. Hope it helps.
1370301
Mine isn't exactly heat-resistant. After washing, I was unsure if the curls would bounce back but they did. There were a few that seemed....flat, so I tried out my curling iron on its lowest setting and it didn't go so well. It didn't flat out melt, but it did somewhat heat it into a tangled clump.
2172946
I just got an order this week and I had the SAME problem. The pump "handle" was actually cracked on the top of my conditioner. I always buy liters and have never had an issue with a pump from the salon. I went to ulta to test the ones there and easy peasy. I emailed the seller about this.... especially since you can't get the short pumps at Ulta....
1957420
I had the same problem when I first got mine. You just have to pull pretty hard on the loop (purse handle), and then unwind it. It loosens up after a few uses. Hope that helps.
2149840
Try putting it upside down on a simmering pot of water. I had to do it several times and there was still a little curl which my husband then curled backward, it now works like it's supposed to.
716461
I tried flipping the ends with a straightener...not my finest moment. melted fake hair all over the place. Curling irons don't get as hot...but try at your own risk.
1158415
I have the XL and I'm very happy with it. It takes a little while to get used to, but it's my favorite way to curl my hair now. Also, it holds curls better than any curling iron I've ever used, much better than with a bigger barrel. You can create lots of different types of curls depending on how much hair you wrap around the barrel, and how you wrap it.
1716000
I have very curly hair too - this works but tends to leave hair looking dried out at the ends - my stylist feels it's because these (and similar) flat irons can't get hot enough - she recommends getting a professional grade device. Haven't decided to do this yet, and will have to get a reminder as to the recommended brand.