Do you have to turn the unit on to charge via USB? That's what's happening with mine. TIA
1008265
Not in my experience. The device seems to charge just fine while off or on, even while actively playing music. I have never been able to run the battery long enough to go completely dead so I don't know if that is the case with a totally dead battery.
1784584
Your question is a good one. The unit does not require a charger. You simply connect it to a USB port just as you suggested. I have had no problems with mine. However, the Clear technician told me to disconnect the unit every once in a while and, in essence "reboot" it and "clear" it out. Good luck. You have a nice piece of equipment. Ed Roberts.
788797
Mine did the same thing. Just leave it in. It charges just fine (even though it saus differently)
1128691
Mine has a red light that comes on and stays on while charging. I will update when it's done charging to let you know what it does. OK, after charging the red light went off. At that point I disconnected from the charger and reconnected it, the light came on for a second and went right back off so it looks like you're fully charged. Hope this helps and enjoy!!
916831
Mine turned on the first time just fine, but after that it had to be plugged into a computer in order to be turned on regardless of charge status. I sent it back because of that.
404900
OK, Lisa, the unit I purchased has worked perfectly and I haven't had any issues. I set it up for charging and it charges fine . I can't honestly say I have any complaints. Not to seem unimaginative but if beleive the unit is defective then I'd contact Amazon customer service. There are also written instructions with the unit. I hope this has been helpful.
1560397
Mine doesnt have problem.. Try plugging it to other usb port.. Sometimes usb port doesnt work.. Hmm if problem still continue maybe its factory defect... But also try pluggin it to other device just to confirm if itd faulty or not ... Have a nice day... Cheers
630476
I supposed it will charge it if it works. My unit did not get charged nor did it charge anything.
1860428
Unplug charger, then plug it back in and try to charge it now....don't know why, but that seems to work for me....certainly no the way it should be.
1196390
Well what is it doing? Is it coming on, not coming on? Once you charge it and still does not come on then yes return it. Can you please provide description of what its doung or not doing.
1071681
no. sounds like something is wrong. did you plug it into a usb 3 port? it's a usb 2 only unit
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
415316
You have to fully charge it via the USB cable before you use it. Once it's charged the indicator light will come on. If it doesn't. There may be something wrong with the charger
632306
I agree with the other two answers, I had to charge mine for a few hours with USB cable provided before it would work.
905880
I'm changing my answer. The answer is YES! Mine is charging now after I put the power switch in the correct position. Sorry for previous response.
1232746
I have had no problem with mine charging. Perhaps you have a defective unit. Mine is now around three months old. Good luck, Earl
1312821
Did you turn it on before you tried to charge it? There is an on off switch that will stay on once you have it charged.