is there something wrong with this item? is it brand new?
1025933
It is one of the newer models and has worked wonderfully well with our 64 bit win 7 system. Canon has also provided awesome tech support.
1025934
The one I received was brand new, and has worked flawlessly. We are a car dealer and we scan all our documents for archiving, so since we purchased ours only 4 months ago we have scanned right around 70,000 documents with no problems
1521885
Dear Richard, The condition would be new, but because we opened it to test the device, I considered it to be "Used:Like new." It's still in the original box, includes all original packaging. It has never been used outside of us testing it; we only opened the box to verify the contents and to test the cooker. I hope this helps; we look forward to getting your business soon!
302462
No, it is not normal. Return it to vendor and let Amazon know it is defective and could cause harm. Your return shipment fee could be waived since return is not your fault.
361676
Yes, The laptop is like new, brand new. It was only opened the box and turned on and off. All software is the same like a brand new Asus. The item is also on Warranty in Asus if in the future is any software/hardware problem.Do you want images of it? outside or the laptop turned on?
1068331
No. I don't think that is normal. I just received mine and I do not have the problem. Sorry.
1377452
Hi, we are so sorry about that. What we can say is only that the item is new and fresh. Please look at the expiration date which can assure you that the item is new. Thank you.
1947364
it was brand new and not refurbished; at least the one I purchased. I am very happy with it. I am not convinced it was the absolute best price .. but I am happy with it.
1636421
Brand new from factory. I think they have to market it as re-stocked, refurbished, etc...see note below from Darryle though, this is true.
2115777
I haven't noticed that with mine but i bought mine new. I would return it and get a refund.
105603
Mine was definitely new. Make sure you click the New button on the screen not the used. The used ones appear to be selling for around $50.00 and the new for $130.00. Pay for new and if it is not new return to Amazon.
1118172
Mine seems fine. Have you tried to reach the seller? Other than returning the product if you felt it was old, I do not know what you can do.
1824267
Yes, is new. I do not receive any warranty. But you should contact the seller (through Amazon) and you can get more info
1643448
The one I received was brand new in the manufacturer's packaging. I bought directly from Amazon, not from the marketplace.
402917
the one i purchased was brand new and it works great had it for almost a year now.
2222515
I have no problem with it. You might have a defect one. You can always return it to seller
430608
Mine had factory stickers on the box. And, there was nothing about it being refurbished. To me it was new.
750804
Hi, Yes this item is brand new in the box. All parts and accessories are intact. Thank you for your interest.