are you the one that sold me this skillet? well i just took it out of the box to see the scratches any one can see them.
991610
No. We threw ours away. If you bought this from Amazon, then you should be able to go through your account and find where and who you bought this from.
1789770
i have one and will sell it, my pot is broken and it smells when we cook in it. goodbye to this pot.
1061259
I've been using mine daily for about five months now and I see no visible scratches. I have ice cubes and almonds and nuts whirring in there regularly, and those are fairly hard items, but remember it's stainless steel. Think about what has to scratch that. All that said, the surface is not 100% pristine, there is some slight discoloration, but I'm assuming that could be cleaned. (Think about how stainless steel silverware discolors over time.) In fact, I'd love some advice on how to better clean this thing. Anyway, hope all this helps!
434131
The one I have is shiny. I have both the shiny and the matte in both skillets and saucepans. To be honest, I like the matte better. The shiny inevitably becomes scratched. If the matte scratches you don't notice it as much. As long as it's All Clad you can't go wrong. And the saucier is really nice for anything that you really need to stir because it is round inside and no corners for food to collect in.
1652881
No. The box I received was brand new. I didn't see any scratches or signs of use.
792502
I was very pleased with my mini skillet I live in a small place and wanted something small for just myself. Do not know about the bad reviews I never posted one. I like mine hope you enjoy yours.
894533
The teflon coating on my unit's burner has also mostly disappeared. I know it's strictly a cosmetic issue, but it's still aggravating and ugly to look at nonetheless.
2264009
I bought this skillet to replace one that warped. I assume it warped from using it on "Hi" heat when it is suggested by the manufacturer no to do this.
2161847
Not from my MB 6530 cooktop. The Max Burton customer service is decent. You should call them. Did you use a cleaner on your cooking surface? Was there a clear shipping film on your cooktop (I can't remember)?
1503670
I can send you a picture of the top of mine, lol. Mine's still okay but the letters came off the dial on my stove, luckily I had one to go by and used a Sharpie marker.
2243762
I used a metal one and worried about scratching the finish. I now use nothing but wood or silicone as I want to protect the beauty of this skillet.
1013505
this was my first cast iron skillet- we used it while camping but I was very disappointed as it rusted after just one use- the paint chipped off and I haven't used it since- I read reviewes on it before I purchased it, some people had mentioned the problem but I figured since the reviews were from so long ago they must have made changes to the product by now, needles to say its in the box in the basement.
507551
Yes, But I would recommend this item because it was out of the box damaged. Even the replacement had damaged Nonstick surface...
1159874
It came in the Kitchenaid box; howerver, the box had a little damage and I think it has probably been moved around due to refurbish.
1450526
I would also assume it is scratched or damaged. Mine does not have that problem.
1319943
I also purchased the Surge multi-tool with the black oxidized finish. Mine was not shiny either. It had a somewhat "oily" coating that did seem a little smudged but now after use looks just fine. It definitely should not have come with scratches on it however. I use the multi-tool everyday. It has taken a beating and just keeps on going. To me a few scratches would not have been a huge deal because, as a tool, I know that I will be adding some scratches as my own during use. But if the scratches bother you, I'm sure that would be a good enough reason to return it. Some advice though: do not return it and get something different. This is by far the best multi-tool that I have ever owned!
1247760
Yes, I buy it and was scratch and I talk to them and they return the money I buy it with Ross Celular you can ask to the seller. good luck!