I just received my headphone. However, the microphone is NOT working. the volume is too low to hear. Is there something wrong with this headphone?
1004416
1. Make sure to switch on the amplifier for volume boost. The switch is located below the right ear cup.2. If you are on PC, check the mic volume control in the computer.3. As the mic is located on the ear cup, you might need to voice up a little.4. Check if the cable is properly connected.5. Try on different devices.If none of the above is working, I guess most probably you get a defect item.You will need to send it back to the seller then.
1004417
The sound could be your amp is on when the battery is dead. Turn off the amp when battery dies. If you have a android phone the mic will not work. Only works with iphone iPod or ipad
1004418
Some options only work with apple stuff. Make sure the volume is up on the player your using and the headphones. Make sure you only charge it with a laptop or computer. Make sure you have the switch on the headphones for the amplifier on
1004419
Do re- read the manual...There is a built in amplifier (the volume control is on either the left or right ear cup...i.e. the one that rotates) in that headphone which has a switch to turn on but first, you have to charge the battery with a supplied USB cable. Once this is done the volume will increase.Low volume usually suggest a high impedance which means you need more power from mobile phone, computer or laptop to achieve desired listening levels but, because this headphone has a built in amplifier and volume control, this should not be a problem (I had none at all with my iPhone).Do make sure the connector from headphone is secure into your phone snugly. Do re- read the manual...There is a built in amplifier (the volume control is on either the left or right ear cup...i.e. the one that rotates) in that headphone which has a switch to turn on but first, you have to charge the battery with a supplied USB cable. Once this is done the volume will increase.Low volume usually suggest a high impedance which means you need more power from mobile phone, computer or laptop to achieve desired listening levels but, because this headphone has a built in amplifier and volume control, this should not be a problem (I had none at all with... » Read More Do re- read the manual...There is a built in amplifier (the volume control is on either the left or right ear cup...i.e. the one that rotates) in that headphone which has a switch to turn on but first, you have to charge the battery with a supplied USB cable. Once this is done the volume will increase.Low volume usually suggest a high impedance which means you need more power from mobile phone, computer or laptop to achieve desired listening levels but, because this headphone has a built in amplifier and volume control, this should not be a problem (I had none at all with my iPhone).Do make sure the connector from headphone is secure into your phone snugly. « Show Less
1004420
I have not used a microphone on these. They are best used for music. . Are you trying to use these with your phone?
2283513
Be sure that the headphone really is plugged in all the way. Athough I purchased the Ubuntu version, the hardware is identical. I noticed that it requires a bit more force to plug in the headphone than I expected, so the first couple of times, I got no audio, because I wan't really plugged in. If you still get no audio, that may be a product defect. In that case, contact Amazon or ASUS for exchange or warranty.
798915
I have one headphone with a mic and another without and it works just fine. I will find another headphone with a mic and get back to you asap.
52903
The headphone is just perfect. Other people cannot hear what I'm hearing. I'm using the headphone in my studio and it's working perfectly.
1103334
Unfortunately mate, the headphones did not work at all !!! Sorry to say but I have not been able to use them at all.
1849274
Hard to say from a distance / strange that the headphone works alone, I'm sure you've double checked the plugs / have you tried on a different device ?/ if the plugs are correct it should work or not, shouldn't be a sometimes works
777827
Hi John,The microphone was very good. I liked these headphones except for the fact that the audio failed in one, than the other, earpiece.Regardstim
536430
I discovered similar issues with my recently purchased HA400. It was the headphones!!! Not every headphone, but the type with microphone built in, designed for use with phones. It seems that some (all?) adapters do not correctly place their internal contacts for the special plug that comes with these headphones. Instead, the signal is shorted out and makes it appear that the amp is broken. Happened to me until I figured it out.
472165
I would try to find the problem first. Do you need to replace the mixer? or is it the mic? or is a speaker blown? Find the problem before spending money on a solution.
362522
I have been having a problem with mine. The sound keeps kind of cutting out and cutting back in. It goes to a lower volume with lower sound quality and then goes back to normal. Has anyone else been having this issue or is my headset defective?
1119660
Make sure it is pushed completely into the phone. It is easy not to do this. Otherwise it is simple technology. Try someone else's headset to see if your phone is OK.
331187
Hi, Veronica. First you should probably check to see if they headphone jack is inserted completely. However, from what you just described, it could be possible that they are either broke or it is a manufacturing issue, because the pair I had also had the same issue after a few months.
638163
I had no problem, you might want to check that the connector is set correct. You might want to play with the settings off your mic also. I will also do a couple of test settings and if I can duplicate the issue I will let you know.
979992
It is more likely that your headset is defective. I would recommend returning it for a refund (and purchasing a replacement if you so desire)
322139
Yes, I had the same problem and wound up getting replacement from the company after I posted a bad review about it. I did, however, find that the problem wasn't as bad later on and no problem using line-in. I'd say always use the line-in and your headphone jack when possible.
172903
Mine is great earpiece volume wise, however no one can hear me with the throat mic. also check volume knob is turned up.
220459
Have you tried using your headset, after you unplugged it? Because it doesn't take days to charge it? If its not working then your head phones are dead. Because my headset did the same thing.