Is this product from Samsung? or other company
1006844
It appears to be sold by Park Deals. I didn't save the packaging but I think it is at least endorsed by Samsung.
1006845
Samsung but its a garbage case. Tore within in like a week by just being in my pocket.
260725
Contact samsungparts.com, and get them to respond to you with email - they have given me wrong answers and later denied it.
1491178
Dear Soenaryo,We believe that your item is a defective unit. Please contact either Amazon or our customer service to receive a replacement or refund. If you are pass over 30 days from purchased date, you can contact Samsung Tech Center to claim your warranty. You can reach them by calling this number: 1-877-349-3149. Thank you.Best Regards,
1559499
I, too, am now experiencing this same problem, and I purchased my Samsung through a vendor other than Amazon. I guess I'm going to have to return my set, although I absolutely love everything else about it. I haven't talked to the Samsung technicians, but I'll be calling them later today.
44347
I am not sure you are going to get an accurate answer as Amazon sent me an email asking if I could answer your question, but when I bought it the seller was Newegg (it did come in original Samsung packaging), so I would probably change your question to include whichever seller you are looking at in particular.
1594999
David sorry for the late response. I just opened the packet and it is Samsung branded. I am charging my phone and charger works.
668003
Well, what I got was a genuine Samsung product, but it wasn't in packaging that would be displayed in a store. Retail packaging means it looks as if it came from the store...like tmobile or AT&T.;
1021584
I don't know. It's an over seas company so you can make your own judgment. I returned it. Not a Samsung. Misrepresentation to the fullest.
1651926
I think 1 year from date of purchase, but from samsung I don't think from the seller
907636
I can't provide a specific location for the manufacture, but this is a Samsung product. I installed it in the Note 3, and it works great. Amazing storage, and very fast.
1661330
I'm not sure. Since I wasn't really looking for it and it would be difficult for me to inspect at this point. I think a call or IM chat with Samsung support might be able to answer that question. Sorry I couldn't be of more help.
1863147
To the best of my knowledge it was not. It was presented as a 'New' item. It appeared to be new and worked fine....unttl last week. It suddenly started to vibrate every couple seconds and I was not able to turn it either on or off. I goggled the symptoms and found this model has a history of power button problems. I'm awaiting a response from the seller on my request to return it. According to the Samsung website, it is still under warranty.
1605479
Yes, its just like the Samsung product. Its like its coming from the Samsung warehouse itself.
1346975
Unfortunatelyi have no idea. You might ask Samsung customer service or an online forum.
563013
You can try to do what I did. I got it escalated to Executive Customer Relations (ECR). Their number is 1-800-522-7341. Its different from Samsung Customer Service. I have sent several emails to them though they claimed they never got my photos. I will persist in getting them to accept the fact their TV was faulty and should be repaired or fixed. My beef is the fact the repair center never bothered to come and inspect the unit. I see a class action suit coming down if there are more of these faulty units.
1078942
When I ordered this, it was in an original Samsung package and sealed. So I have to assume it was new.
260830
Yes, it's an original product and it comes with a Samsung warranty. I would like to add that it performs very well.