Got my P-20. Charged &amp; paired to my phone.Tried to answer a call and the multifunction shuts the head set off. It won't answer or end call. Help!
1002808
To answer or end a call, just tap the button briefly. To shut the headset off you have to hold the button down. Perhaps the button is sticking?
479613
I forgot to tell you that it may ask for a code. Use 0000. I did not have to use a code. Once it is connected, your phone will say that it is paired. Always have headset turned on first before trying to make a call.
2196666
When i paired mine with my gs3 all i did was tell my phone to scan and then held the on/off button in until light turned reddish purple which let me know head set was in pairing mode and my gs3 found it and paired to them without any problems. Hope this helps.
1956285
I did not get one to besides a piece of paper with a discipline on the back don't know if there's a download for it. But to pair them up to a device just turn u r Bluetooth on your device then press and hold the center button till the light flashes red and blue your device should reconize the head set if it ask for a password put in 0000 then they should be working. Basic functions to turn on or off press and hold then center button till it flashes blue twice. Do a quick push on the forward and reverse goes to next or before track. Press and hold the forward and reverse buttons for the volume. Last is a quick press to answer calls and end calls. Double press the center button to activate voice control if you have that on your device. Hope this helps
454996
Fred, if you have not managed to pair both phones yet please email me and I will take you through it. Robin Ward [wardrobin@live.co.uk]
662065
Lookup reset then try that. Holding on off and volume button sametime. Good luck.
1614988
What is the issue? Did you charge it and pair it with your phone? Also did you hold down the button on the ear piece to turn it on? I have received the best feedback on this headset that it gives the best sound back. I really like it!
796229
First off, is you cell phone Blue Tooth compatable? If so, that setting must be on before you try to start up the headset. Then, make sure the headset is charged up. When this is done, push and hold the button on the side of the earpiece untill you hear the tones, and when they stop, let go of the button, and the phone and headset should be connected. I too had a little trouble figuring this out when I first tried to connect. If you still can't connect, I'd talk with the dealer for your phone next. If that doesn't work, you should contact Amazon by going to their "Let Us Help You" section and click on "Help". First off, is you cell phone Blue Tooth compatable? If so, that setting must be on before you try to start up the headset. Then, make sure the headset is charged up. When this is done, push and hold the button on the side of the earpiece untill you hear the tones, and when they stop, let go of the button, and the phone and headset should be connected. I too had a little trouble figuring this out when I first tried to connect. If you still can't connect, I'd talk with the dealer for your phone next. If that doesn't work, you should contact Amazon by going to their "Let Us Help You"... » Read More First off, is you cell phone Blue Tooth compatable? If so, that setting must be on before you try to start up the headset. Then, make sure the headset is charged up. When this is done, push and hold the button on the side of the earpiece untill you hear the tones, and when they stop, let go of the button, and the phone and headset should be connected. I too had a little trouble figuring this out when I first tried to connect. If you still can't connect, I'd talk with the dealer for your phone next. If that doesn't work, you should contact Amazon by going to their "Let Us Help You" section and click on "Help". « Show Less
553835
Do not own this system anymore because I could not get any response from the mfg on how to reset the PIN. Seems like once you pair with a device it will not let you pair again. Too bad, it is really a nice system. Sorry I couldn't help you.
2168896
I had a similar problem, then one day it stopped working all together (won't charge or even come on). ! Wish I could help more. I went back to the H720, better call clarity but I do miss some of the H730 features.
342336
You could try combination button pushes. I had this happen to an earlier Pre phone the first day I owned it. A call to tech service suggested a hard reset. I think the combo was to hold down the power button and then press volume up three times. That might just get it going if it's not a dead battery issue.
1487535
Hey Greg, To answer a call you have to push the button on the top of the right earbud, it disconnects the call as well. If you're saying right now "But I have done that and it still doesn't work"...then THAT is because your phones bluetooth software is not a high enough version (A2DP etc.), so it can connect audio to the headset, but not phone functions....if u can update your phone OS or your bluetooth components individually, that will fix it....IF the top right button isn't controlling your phone. Hope that helps.
614812
thanks so much for this info. i just got the headset and was starting to worry when there was no response per the manual instructions...
507374
I just bought these phones. Now I know why it chimes. I have another issue. I plug the phones and they work fine. Then for some reason when I receive a call you can't answer it. You push the "talk" button and it won't answer. If you take the battery out of the phone and put it back it works but only for a short time. It then goes right back to the same behavior. Looks like I should have read the reviews before buying.
990459
Just received - how do you work this? I've tried on 2 calls and both could barely hear me... I am not sure if I have it plugged in correctly. Advice? Thank you!
2246861
My set of P253's will reset their connection with the phone every 10 minutes or so. It gives two short beeps as it does so and I can be distracting. It never does this while the headset is in use for music or phone, only when idle. It's possible that the P311 doesn't have this "bug". I thought it was just my phone, but I have a couple of friends with them as well and it beeps for them too.
220459
Have you tried using your headset, after you unplugged it? Because it doesn't take days to charge it? If its not working then your head phones are dead. Because my headset did the same thing.