I was using this product just great until I updated my iPad with the new ios 7.0.2 and now I can't get it to work, any suggestions? Thanks!
1026341
I have the same problem. It only worked for about 2 weeks and gives me trouble. I have tried all of the steps and they don't seem to work. I may try a replacement, and if that doesn't work will go back to Logitech which always works and has a bigger keyboard.
1026342
I haven't upgraded to IOS7 yet so can only suggest what others have done which is to disconnect the keyboard, delete and rediscover the device. Sorry I can't be more help.
1026343
I have had to go through these step many times. It will work for a while and then stop. Right now my ipad is just searching for devices and it doesn't show up at all- so I can't "forget" it. Just before this happened it started to take a while for the keyboard to start to work from sleep mode. The case scratched my ipad screen too. I bought it in June of 2013. It is a piece of junk- but as far as I can tell has only 6 month warranty. I stupidly did not get protection plan when I bought it. I hate it .It is now an expensive stand. Belkin customer support is really horrible. I noticed that Bestbuy doesn't even carry this anymore. I have had to go through these step many times. It will work for a while and then stop. Right now my ipad is just searching for devices and it doesn't show up at all- so I can't "forget" it. Just before this happened it started to take a while for the keyboard to start to work from sleep mode. The case scratched my ipad screen too. I bought it in June of 2013. It is a piece of junk- but as far as I can tell has only 6 month warranty. I stupidly did not get protection plan when I bought it. I hate it .It is now an expensive stand. Belkin customer support is really horrible. I... » Read More I have had to go through these step many times. It will work for a while and then stop. Right now my ipad is just searching for devices and it doesn't show up at all- so I can't "forget" it. Just before this happened it started to take a while for the keyboard to start to work from sleep mode. The case scratched my ipad screen too. I bought it in June of 2013. It is a piece of junk- but as far as I can tell has only 6 month warranty. I stupidly did not get protection plan when I bought it. I hate it .It is now an expensive stand. Belkin customer support is really horrible. I noticed that Bestbuy doesn't even carry this anymore. « Show Less
1026344
I had the same problem. Fixed to using the following steps1. To to Bluetooth settings and forget the keyboard2. Turn off Bluetooth3. Shut down and restart the iPad4. Turn on Bluetooth and pair the keyboard.
1026345
Hi.You may try the following troubleshooting :* Remove the Bluetooth profile of the Belkin Ultimate Keyboard Case on the IOS device.* Disable the Bluetooth of the iOS device.* Reboot the iOS device.* Enable the Bluetooth of the iOS device.* Try to re-connect the Belkin Ultimate Keyboard Case to the iOS device.Hope this helps.Thanks.Belkin Supporthttp://www.belkin.com/us/support
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I had the same problem. Fixed to using the following steps 1. To to Bluetooth settings and forget the keyboard 2. Turn off Bluetooth 3. Shut down and restart the iPad 4. Turn on Bluetooth and pair the keyboard.
1026347
Mine was giving me trouble. I disconected the keyboard and turned off the iPad and back on and reconnected and it worked again.
963513
iOS 8 iPad Mini: failed. Not only does it not work after the "not supported" popup, but the DCIM roll seems butchered, my camera has to go and repair it after. I cannot tell if any of the photos themselves are missing or corrupted.
1018379
I've heard that the app doesn't work on the iPad minis and there hasn't been updates for the app since iOS switched to iOS 7. iPad 1-3 would work best
347355
I couldn't get it to work at all. I don't remember if I tried with ios7 or ios8.
523329
I have an iPhone 5C running on iOS 7 and it didn't work for me. It only works with iPhone 5, not even an iPhone 5S. I don't know what the problem is, but I waited over the 30 days before I tried mine because I was busy and just assumed it would work. When it didn't they wouldn't take it back because they said it was past the 30-day return policy.
921871
The app that it works with is only for apple. Even on my iPad I could never make it work correctly. What type of application are you planning on using it for? I may be able to point you in another direction depending on what your desired result may be.
1150016
I am at the latest version of ios for my IPad3 (at least I think I am since I synch every few weeks). It still works for me.
220880
Good day. The ad says that does not use the jailbreak, but I could not upgrade to the latest version of iOS (6), it is only in version number 4, try to lock up. Ie, it is not fully unlocked, although running on any carrier. I returned to the seller.
1459334
Yes this item works fine with IOS 7, I bought it prior to upgrading to IOS7, but was relieved to see that it worked fine after upgrading.
797010
This item often works depending on the software on your iPad. Inside the instructions it states that if you have upgraded your software then the item may not work comprehensively. Hope that helps.
1167339
The supplied Software does not support iOS7. Last I checked the supplier has not an update available and yes you do need to have the right Software to use it as it is intended. Kind of useless without the correct software, I have put it away hoping to find an update.
1650860
I tried too but won't even open the page on ipad , not compatible... u don't really need updates , everything is updated on the tunner , hook it up , save your factory settings and choose whatever setting u'd like . I don't know much about it but i'd gladly help with what i know . 7147261200 Costi , text me if u have other questions..
89580
I have not tried it on my ipad. I'll have to update it first then try it. Let me know if you want me to do that.
206177
Yes, I updated my iPhone 5 to iOS 7 and it works great for me. It's Apple Certified.
1479740
I have found the app works very well on iOS8 so far. No change to its function from before.
1347878
Hello Rena Thanks for you email and sorry to hear that! What is you Ipad 1 system ,it is latest edition IOS? Could you upgrade you ipad IOS? or download TVOUT or DISPLAY OUT to have a try.if not work ,pls let's us know ,we will try to solove problem ,pls don't worry ,we must be not let's our customer lose We apologize for the inconvenience and looking forward to your reply, we will do our best to solve this problem! Have a Good Day! Best Wishes, Sunny, FIVEstar Accessory
1021344
Mine was acting funny a couple of weeks ago... Have you tried forgetting the device and pairing it again? And, have you checked if the iPad is connecting to another Bluetooth device?