Got it today and it will not turn on or charge what can I do?
1012284
Mine did the same and after leaving it to charge for half hour, it worked! If not, contact seller asap and they will ship a new one same day. That's what I loved about this seller.
306650
Check to see if there is a problem with the cable... if you have the dock try a different usb cable... if both a new cable and the dock fail and it will not charge with the usb cord separately then the unit is most likely broken and needs service by Sony
47754
I'm sorry to say mine stoped working after the fist time and I cannot get it to charge or turn on at all
801187
I had the same problem, and returned mine. It started off barely charging and then would not even power on anymore. There is obviously a defect.
1796059
I had trouble with it charging at all. I emailed deerbrook support because it was past the time to return it to Amazon. I sent it back to them and they said they would repair or replace. I would see if Amazon will exchange it since you just got it.
1846551
I would send it back. Mine turned on and charged fine. However, sometimes it records and sometimes it does not.
963174
Make sure it's fully charged. We had to let it initially charge for a couple days.
2165464
Push in the rubber button on the side. If it doesn't start, check if the charge cord is charging it--it may not have a full charge yet.
2012188
hi, please kindly fully charge the tablet and reset it. If it still could not work, please kinldy contact us via e-mail(brainydeal@gmail.com), we will try our best to help you.
609216
Probably won't charge and its dead. Mine had charging problems which is why I sent it back.
845581
Sorry I can not help you. I recently bought it and had to return it because mine wouldn't charge at all.
2136716
I am also having the same problem, The battery I bought is also not charging.
985697
Ooh, i haven't had to charge mine yet, and have had it for over two months now. You might want to return it or exchange it.
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
1117578
Clean the contacts on the charging base and the contacts on the remote with a Q-tip soaked in rubbing alcohol. THe battery should still be fine, it just isn't getting a charge.
991765
Try letting it charge for a bit first. It operates off an internal battery as far as I can tell, and the power charges it.