My Monster seems to be plugged up. Is there something you should put in the water to help the steam flow?
1168601
The only thing I can suggest is what someone already did - take the underneath plate off, and use distilled water. Hope you did not put anything in the water..that will certain spoil the machine.
1168602
Since I'm on a well with a lot of minerals, I use distilled water. Actually, I think the directions state that you should use distilled water.
1168603
Follow the directions in the manual and clean out the tank!! Then only use distilled water.
1168604
The only thing I can suggest is what someone already did - take the underneath plate off, and use distilled water.km
1168605
I would highly recommend CLR or Limeaway (quick and easy) or, if you are a tree-hugger (just teasing ;^) you might try the much slower and probably less effective white vinegar. If using vinegar I would suggest periodically turning the unit "ON" for a 2-3 minutes in order to heat the vinegar which should make it more effective. I would not heat the CLR or Limeaway without first ensuring that it's safe (I have no information about heating those chemicals). Good luck, and please let us know if this works for you!!
1168606
I haven't used it enough to know this problem. I suggest to try a little ammonia. Again I am not sure this is something that was suggested to me due to tile flooring losing it's shine. It just might help with the clog.
1168607
I guess distilled water would help. Perhaps a tiny bit of muriatic acid to disolve the calcium?
1168608
Does it work if you use the extra steam trigger? Also, the steam will not flow until the handle is out of the locked position.
1168609
Either you have hard water and need to clean the unit, or possibly something got into the machine. I have taken off the plate on the bottom of the unit (kind of a long triange with 3 screws) this was recommended from one of the critiques I read. I only use bottled distilled water, as our's is so hard, and it will keep the life of the machine extended. Hope this helps.
1204080
Use 2 parts water and 1 part vinegar and steam it out to clean the steamer and get a better flow from it.
1344185
I agree with the other comments. I would set the timer and the switch for the steam. Wait for the steam to start and that's it. If that doesn't work, then there is a problem with your steamer.
2193652
There should be a thermal link (fuse) some where in it as a safety feature. It could have blown if the unit got to hot. Also look at heating element, it could have split from calcium in the water.
2242042
put some water in your wok then the steamer. During steaming check to be sure water doesn't completely boil away.
2051566
I don't think so. Mine continues to produce steam until the timer goes off. Sounds like a malfunction. I guess maybe make sure it's got enough water (seems obvious, I know). Other than that I'd call the company!
361394
Yes the water is boiling you will see steam come from the unit. Just add cold water or from the faucet or bottled.
888378
Are you adding enough water? I find that if I don't add enough water I get no steam otherwise it works great!! I hope I don't offend you but are you pulling the trigger?
347731
Difficult to tell. Check the wwater reservoir connecton with machine. Also make sure you drained the stam out throug wand. There is a valve that prevents water from coming out when steam is present. I.e there is preasure build up.
281703
I have a moderate amount of steam coming from mine at it seems to be working... I've never had one before so I haven't got anything to compare it with. I can only say it seems to do the job intended. hope this helps.
942534
Just clean it with water. I fill up the water every couple hours. So It can get cooler.
2205986
I was told you were already hot and didn't need to plug into anything! Or,did you mean how to get the water heated? If that's your question then my solution was to purchase a new product - a Hamilton-Beach temp controlled electric kettle(49$).
1135642
i have not figured that one out yet, what i have been thinking of doing is place a small submersible heater in the 5 Gal water bucket or if you come off a spicket you could use a heat tape then wrap it with foam insulation and gorilla tape.hope this helps you.
1105675
The steam heat dries up the water in the reservoir. I keep the unit open to air dry also.
747677
Hi Allison! I would guess anything left plugged in is a fire hazzard but we did not have any problems. However, you have to have a thermometer too as the heater can sometimes warm the water too much
2283835
Ours isn't circulating either. We filled to the water line and have a slight bubbling, but it barely works. Suggestions?
1410861
In order for it to steam, the receptacle has to be filled with water, the switch on the front of the mop has to be flipped to "steam," and the plate the mop pads velcro to must be attached. If you've taken all of these steps, check the outlet where it is plugged in (when I clean at work, only two outlets out of four actually function!). If it still doesn't work, you may have a defective machine. Hope this helps.