if the jar leaks at the base or the seals crack, or if anything else goes wrong with the jar or blades or lid, is it covered under warranty?
1184114
Oster has a very good warranty IMO. I had a 600 watt model B4 purchasing this one, and each time a seal or the cup broke (accidentally blended it), they replaced it with no questions asked. I hope this helps.
1184115
Yes. I just called Oster a couple days ago to ask about replacing my jar under warranty because it was leaking. No questions asked, new jar is being shipped to me at no charge. And they told me to discard my current jar.
1253854
The case does seal against water and dust, I'm not sure about the warranty.
417783
I think it's still covered inder manufacture warranty call the company. I have three that are just over a year and they are all broken three broken. I would suggest finding another company for the future until they improve their product
1821101
I have now went through 2 jars in the past 6 years. And am in need of another already because mine is also leaking fluid out the bottom seal. its all rusty and leaks into the base. it will ruin your motor in the base. so dont use a leaking jar! Its a pain, the jars for this blender are junk:(
680929
I did have one leak after the warranty was out, but that was due to something on the floor that I missed. At any rate, it was very easy to fix with the self adhesive patches that come with it. I've had it for about a year now I think and I haven't had an issue since.
988021
I wish I could help, but I've never had a problem with the blade cracking. Perhaps, there was a flaw in the one you had.
858485
It must not have sealed well. Maybe you could contact the seller and get a replacement just to be sure. I wouldn't think it would be bad, unless it smells bad. I've ordered 2 jars but not had that problem. I always remove the blue outer wrapping and just have an unmarked jar sitting by the stove.
901581
I've had my blender for over 3 years and it's never leaked, so it much be when you put it back together. Put the jar upside down, then put the rubber gasket, then the blade then screw on the base. Should be fine.
667808
I had the lid and blade assembly already. I broke the glass jar, which needed replacing. So, if all you need is the glass, then this is the right thing to order. If you need the blades and lid also, then you'll have to order a different item.
960346
If you dropped it the internals maybe damaged. If it was workmanship they come with warranty. If heat related, the internals maybe damaged.
1723714
My advice would be to look at the jar itself or contact the company. Or email them.
999090
It should still be covered by the guarantee for a minimum of 1 year. if you have teh packaging then check that and contact customer srevices
826347
I don't know what their official warranty is but when mine leaked, they sent out a new one as soon as I let them know. They didn't ask for a sales receipt but they did ask for the old one back. I believe they paid for the shipping. This was more than a year ago. Unfortunately, the replacement leaked too and I didn't bother getting another replacement.
1186037
Yes, it has happened twice. We called and they sent us a replacement blade unit. It seems once the rubber gasket comes off, the unit is useless because the problem just re-occurs which means you have a mess on your hands when you use it. So we have a couple of useless units now just gathering dust.
1821099
Can't fix them. I had 2 of them fail and when Blendtec had a demonstration at Costco brought them both back and they exchanged them no questions asked. I think I got lucky because I got no previous satisfaction with Blendtecs customer service. The newer jars have a better bearing design but still not made to be repaired, just replaced and still expensive.
1657630
If you purchased directly from Young Living you'd have had a 1 year warranty. By not purchasing directly from them, you are likely out of luck. However, they sometimes need a good cleaning with rubbing alcohol or vinegar to get the little vibrating disc in the bottom to unstick. It's also possible that water has leaked into the motor housing, especially if it tipped over recently or if it's been run quite frequently. If that could be the case, you can pull out the grey rubber pegs from underneath (they hide the screws), unscrew the base and open it up to air out for a day or two. This happened to me and airing it out is what fixed it. If you purchased directly from Young Living you'd have had a 1 year warranty. By not purchasing directly from them, you are likely out of luck. However, they sometimes need a good cleaning with rubbing alcohol or vinegar to get the little vibrating disc in the bottom to unstick. It's also possible that water has leaked into the motor housing, especially if it tipped over recently or if it's been run quite frequently. If that could be the case, you can pull out the grey rubber pegs from underneath (they hide the screws), unscrew the base and open it up to air out for a day or two. This... » Read More If you purchased directly from Young Living you'd have had a 1 year warranty. By not purchasing directly from them, you are likely out of luck. However, they sometimes need a good cleaning with rubbing alcohol or vinegar to get the little vibrating disc in the bottom to unstick. It's also possible that water has leaked into the motor housing, especially if it tipped over recently or if it's been run quite frequently. If that could be the case, you can pull out the grey rubber pegs from underneath (they hide the screws), unscrew the base and open it up to air out for a day or two. This happened to me and airing it out is what fixed it. « Show Less
1982933
Hi John, Your product should be sealed. If it isn't, please contact Amazon so they can send you a replacement. Mike