The weight become wrong after one year of purchase. Since it is lifetime warranty, can i ask for a replacement?
1171277
call customer service # in your book, sounds like you need to re calibrate it. LOL Get ready take to a gym, you need like 300 lbs of weight to calibrate.
1693628
There is a 'Limited Lifetime Warranty'. See their website for more details.
97772
I've had mine for about 2 years, I guess, and have no problems with it. But then again, I'm not using it all the time. Seems to be well made. It certainly is heavy! Have had no need for warranty repairs.
693028
i have not replaced them yet but mine goes up or down 20 pounds in just a min. i weigh myself 170 then again after it shuts off it will say 190. then get off and back on it says 120.. Wonder if its a battery issue
1325119
Possibly the manufacturer could help you with that. I haven't had any problems at all with the chair in well over a year; however if it has broken down for you in a short period of ownership, perhaps the manufacturer will replace the legs. Good luck to you.
110961
Hi Lisa I saw that it is a lifetime warranty if you buy it from another vender. If you don't hear from the vender contact Amazon. They have always been able to help me with any questions.
218264
Don't know about about warranty. It is quite supportive. I weigh more than 200 and find it comfortable.
1517884
I bought this chair for a friend and she has had several problems with it not working properly. I urged her to return it but she did not want to bother. I think most of the lift chairs have a lifetime warranty on the lift mechanism but the problems are always with the frame. I have not had any better luck with another brand that I paid $1300+ for. I'm fortunate that I have sons who are carpenters and they have been able to keep mine going. Sorry I can't be more help. If I were going to purchase it again, I would buy the warranty they sell with it.
406858
Not sure you can accurately. What happened to the weight that was supplied?
1029258
Not sure about the warranty but I just returned from a 3000+ mile trip and it worked wonderfully. It kept it's shape very well even after driving 36 hrs straight use. I don't feel the weight issue is a problem since I had a person who weighs over 225 lbs using it and it did not affect the feel of the cushion at all. Hope this helps
1564992
I do not know on the warranty, but it is fantastic and we have had no issues with it. Hard to imagine they could give a lifetime warranty on something like this. Maybe heirloom furniture but not a small appliance like this. Customer service at Plant Therapy is awesome. very responsive.
343995
The buyer should contact Amazon, or if Amazon suggests it, the company Amazon obtained it from. Knowing Amazon's reputation, I am sure they will replace it for you at no cost.
1985690
I don't know, but first I would check it against a different scale at a different doctor office. You could make a warranty claim, go to healthometer.com. Many years ago, I had to make a warranty claim due to an erratic display, and they replaced my unit with a nicer one that has worked perfectly ever since. It is spot on versus my calibrated laboratory scales at work. That is why I bought another one just like it a year or so ago for my daughter. Good luck.
1107456
I have only just bought my scales Esther so cannot help but I suggest you write to the company you bought it from for their advice! That is what I would do:)
230263
I really do not know. The scale was a gift and never explored the warranty issue. Sorry
261566
I Purchased this a long time ago, can't remember warranty, but it definitely should not weigh 48 lbs...more like 5lbs?... Unless it comes with the big metal casing that it sits inside of?... Hope this helps.... pretty easy to install.
2282611
90 pounds - we offer a free 1 year warranty beyond the manufacturerPhillips Health