one of the motors is not working how do I fix it?
1165193
This ship as a water tight compartment, you need remove all parts on the top and open the compartment to replace the motor, but make sure it's motor problem before you go through all the trouble, usually motors don't have problems, if me I will check the remote first, this remote is pretty simple, it's just two on/off switches, make sure those connecters has good contact.
1165194
If only one motor works, you will need to take it apart to investigate the cause. I have taken apart the boat and can tell you that the two motors are wired to the electronic board midships in its own "waterproof" compartment. A wire may have a poor solder connection or the board is damaged or has a failed component. In general it can be a variety of things, but rarely it is the motor.
602655
Check whether the motor responds (i.e., is there any movement) when connected directly to an electricity source (with no hands etc. attached to it). If not then return it to the vendor as a faulty item.
416075
try opening all parts possible and also make sure the filter is CLEAN . Also, should not be to full of hair on the botton, keeping it clean helps the motor to last longer .
1448889
I had the same problem. What I did was unscrew the motor from the base and and use compressed air to clean the motor. Sometimes a piece of lead would get stuck inside the motor mechanism.
852671
A Motor worked :). I had to check each part to figure out which one was not working. Luckily, I had good tools to figure out
1090155
Replacing the motor did work to get my Venmar air exch. working... My problem was reconnecting the wires correctly
1932461
The motor is burnt out I had the same problem .I contacted the company 2 times with no response My unit is only 45 days old. Good luck getting it repaired under warranty.
1676622
The part/plate the motor is mounted on held by one or two screws. Remove this part and unplug power wires, remove motor and replace. Reassemble.
1280250
There should be leads off of the motor. If not you'll have to determine the negative and positive leads off of the motor and attach clips to them.
1335253
Ours started out with only 1 arm not working but the motor on the second arm soon gave out also. We contacted the manufacturer as it was under warranty, who advised we return the motors for replacement. We just shipped them back to Amazon (who are charging us a restocking fee for an item that is defective and in no way restockable) and will order an new system as this is what we were advised to do by the manufacturer.
2219553
I had the same problem and found the controller was not connected well. The battery connections are not very user friendly either. I took the motor and connected directly to the battery and it worked. I then checked power out of controller when I forced a turn on, all worked fine. So, it knew it was a bad controller to motor connection. I kept on messing with the connector , controller to motor, and it finally started working. I am talking about the connection inside the hopper that connects motor to controller.
864360
Wish I could help but have no clue. It sounds "electrical", possibly a loose wire or a short. Do you know someone (like a teenager) who has some technical skills and a few test devices? You could call a B&D service center and see if they would do anything despite the warranty time limit or just to get an idea of the cost of repairs. As a last resort, take the motor housing apart (carefully and with your procedural memory engaged) and check for clues (wires, connections, burn marks, fuse). Hopefully you will find something (and be able to reverse the taking-apart procedure). If not, well, it could be a lost cause. At least, if it were me, it would be. Let us know how it turns out. Larry.
1584603
wand machine break down I will call send back to amazon if some go round thank you
599938
Hello Eli, I am sure that if you found the manufacture's information you could tell them what the problem is and what parts you would need. You could also ask Amazon for help or log onto a computer.Good luck,Mike
882368
Check the blades, you may have put them on the wrong motors. Try changing the blades and putting them on the opposite motor and see what happens
729767
I replaced mine with the same one that was on it. After sitting during the winter when I tried to use it the motor didn't want to come on. I took it apart and cleaned it and now it works like new. Try to clean motor first before ordering a new one.
1628413
That requires the removal of the entire motor assembly, we would advise to take it to an authorized repair center. Contact the toll free helpline at 1-888-909-6757.