This grill has 8 stars it should be on the top rated built in grills. Why isn't this grill on the top rated grill category?
1179584
Wish I could help but I just finished the rock on my grill area. Should have the grill installed by this weekend. Sorry I cannot offer any hands on comments at this time. Cannot wait to use it.
1932241
I don't remember who makes it, but it's a great grill... We've had ours for about a year & a half... We cook on it use it as a fire pit and have not had any problems with it... It is something we use 2-3 times a week...
141119
I've read in other threads that this grill cannot be used on a smooth top range without ruining it. Suggestions??
229269
Most likely that food was prepared on a different grill for better presentation. They probably weren't counting on people being quite so observant. Unless maybe it comes with a straight rack attachment.
863337
This was the most popular grill at the recent national grill show. All Swiss... all the way.Thanks,Jeff
2060663
Once you use the grill it should fit a little better... Also put it together (Legs lock on the lid) while it is still warm NOT HOT just warm. The metal is not heavy weight so it is alittle (warped if you will). However, this is one of the best grills of its kind. It weighs less than HALF of the other grills of the same size. If you still have issues. contact Char-Broil and they will work with you.Hope this helps.
610310
The Napoleon is a much better grill than the Weber. My neighbor has the Weber Genesis and even he says he wished he had bought the Napoleon! The built-in infrared unit is remarkable! Also very easy to clean!
1626240
That's an item that seems unique to this particular grill. If you still have the instructions, and warranty, with information that likely leads to the company that manufactures this item and has the license the sell it under the WP brand. They'd likely be you best place to contact. If you don't have it, try finding somwhere bricks and mortar that sells his stuff, look over the box for info, or search on Google. Search for any place involved with any of his enterprises, and email, call. All it takes at times is one decent person who'll track one down for you. Not a great answer, but the best I can manage. Just keep trying.
480794
That must be a defect in your grill. I've not had that problem. It might be cheaper to buy a new one (I got one at BigLots for 28.99) than sending it back.
715794
The thermometer appears to be quite accurate, I used another to test it. Also the temp comes up really quick to 550 degrees and can be regulated by the top and bottom vents. I've never had a grill that could attain such high temps and able to be regulated. It's the best grill I have ever had. You won't be disappointed.
1768367
It was pretty high. It would prob be ok. I had to return this grill after three weeks the gas wasn't getting to the burners. Amazon was great about it. Not sure if I just got a bad one but ended up springing for a weber and it cooks much more even and this one the flames were directly on the food. The grill was pretty dirty after only a few uses. Get a weber.
971717
I regularly place my Grill2Go on a plastic crate that I carry the grill in when traveling in my RV travel trailer... with no problems. The legs do not appear to heat up significantly. Overally an excellent grill... cooks meat & fish really nicely!!! One of the best grills I have ever owned... very satisfied!!!
755503
I dont know either, we just installed it but the guy who installed it said it was a really nice grill.
1746125
This Weber grill is designed for LP. If one is available it would need a natural gas conversion kit. I think it would be better to look for a grill optimized for natural gas. The gasses work at different pressures and flow rates.
1473838
I am in agreement with you. This grill is way too expensive to purchase only to receive damage merchandise and hostile customer service when seeking replacement. Why can't the legs be made from a more sturdier material? The price needs to come down. I am hesitant to purchase this grill for my new home.
546904
I ordered this grill in January 2013. Comes with everything you need (including grill cover, electric coal stater) the only thing missing is the coal. I have say this is by far the best grill I've ever purchased. When you're ready to put the grill onto the stand, phone a friend, its heavy! Would buy it again! Great customer support as well!
163232
I think this is a question for the company because Im not really sure. I havent used the grill yet still winter in Maine but it seems very sturdy for the price, sorry i couldnt answer your question, i could email you pictures sometime if you want