Does anyone have the manufacturer contact info? My light stopped working after only 4 months of minimal use.
1172551
The contact links at http://www.metroflashusa.com return a "page not found" message. I copied the email address from the Email Us link into an email. The message didn't bounce but I haven't gotten a reply after more than a week.
1204242
I think the warranty is 90 days, but I wouldn't recommend this light. Mine broke just out of warranty, and the company wouldn't help.
2184035
Contact the Amazon seller that sold you the lights. If they are still under warranty, they will replace the light.
2006908
I'm sorry but I have no idea I think you should contact the company that makes the lights
66346
Hello Sorry your lamp stopped working. I am not sure about the warranty. Mine is working so far and I like it. However I think there must be default 1 year mfg warranty. Send the email to the seller to see if you get a response or just contact Manufacturer.
1343997
I am thinking about buying these lights, but I want to know if yours have lasted? Thanks for your time :)
92071
my apologies but this item was purchased as a gift. Since bulbs are very inexpensive I would suggest going to a local hardware store or lighting supply and they should be able to help you find a replacement or provide you with the replacement number.
1373512
Hello,Please contact April in our Customer Care department at KollerCraft. We will promptly replace the light , please call toll free 800-545-1344, let me know if this worked for you!
1880582
I'm not sure. I bummed mine went from normal to very dim. I had one before and it lasted 2 years, then died. I called the company personaly for months they never responded! I have not attempted to call them for this new issue. I plan too. I just wanted to share that with you. Sux! The light is great when it works correctly.
740618
I recently had one of six die after a power surge/outage. I cannot find any warranty information either - I even watched a YouTube video of somebody doing an installation and did not see any warranty information on the package when he showed it. The link in Ronald Glaser's response is for the wrong company. The actual manufacturer/importer of these lights is Quebec-based Conglom, Inc. (http://www.conglom.com/consumer-lighting.html), and it appears that the only contact information on their site is a phone number (1-877-333-0098).
1226516
If the led isn't turning on I would try new batteries if that don't work, I would return it for a new one. Wish I was of more help, my lights worked for about 3 months and now they pi nly work sometimes. Good luck.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
2052731
I bought many lights from this guys,they are manufacturer,and have a agent in us, i contact them before for wholesale price. becuase this is a problem on shipping,i leave a message to them, they called me back. so good,i think the warranty is ok. 24 Global Market??? I found you guys copy the Greatlux infomation and picture.when i click,i can not find any lisitng from you,How can i trust you???
1991143
purchase a new unit .... electrical things sometime fail ...I have 3 of these lights and I love them and my plants do too, I use them everyday :-) If one of mine stopped working I would simply buy this lamp again.
599771
They did nothing for me when my dlp lamp went out 4 months after purchase. They told me it was a manufacturer issue. Manufacturer had no clue what was going on.
1235503
from what I have read, it is a common problem with these lights. Mine lasted about a week and the company is of no help either. I tried emailing them and they said that they only sold the lights. They then directed me to a place in China so I just stopped there.
119900
Good luck getting any kind of response from the Manufacturer. I bought over 2 dozen of these units to replace 500 watt work lights in my space and after several months they began to fail. E-mails and phone calls to Lights of America never got a response. I think they are just a distribution office here in the US and are not interested in customer service.