When delivered is it brought inside the house? Will they take old furniture away?
1191004
I didn't ask them to bring it in the house and I kept my older chair for my son.
1191005
I doubt the box would fit through your front door. I had them drop my two chairs in my garage. The chair comes in two pieces. They are lightweight and easy to put together. By being in two pieces you can get them through the entrance of your house without problem. No, they will not haul away unwanted furniture.
1191006
Chair in box was left on my front patio. My husband and I unpacked it, assembled it, and brought it inside. None of these was problematic. Chair is quite comfortable for the price. There was no old furniture to remove.
1191007
No. Like anything else, the merchandise is delivered by a delivery company. They do not collect garbage.
1191008
Hello, The chair is sent in 2 pieces in a very large carton. It's very easy to put together as you slide the back into the bottom. It was put in my garage as too big to put in the house! They WILL NOT take your old chair...My husband loves this chair! Hope this helps!!
1191009
I bought the recliner for my dad last year. Chair is wonderful and he loves it. Delivery was by UPS so they only deliver to the front door and will not take old chair away. However, the recliner is not very heavy. You can definitely manage with two people. Good luck
806108
If this is a question about bedbug infestation, then yes, any furniture in the same room that has been infested with bedbugs must be disposed of or it will contaminate any new furniture you bring into the room. You should have a professional take care of any bedbug infestations.
1150047
this is curbside delivery - it will be offloaded from the truck but it is your responsibility to transport the safe indoors
925762
I know they recommend taking them off when you're done moving. I have ALWAYS left them under ALL of my furniture so I can move them when I want. The worst I have found is there will be dents and sometimes cracks in them but with the cost I just replace them. Mine last years though.
2060265
The TVs come packed in a box with Styrofoam corners to pad it. As long as the item is repackaged properly and handled with care then you should have no problem moving it to a new house undamaged.
544179
Hi Sara! Thank you for your inquiry! As per our policy: Freight item deliveries are "curbside" delivery only, meaning that the carrier delivers items to the curb. You will be responsible for moving your furniture into your home or business. If your business has a dock access to accommodate the trailer, the delivery will be made to the dock. Carriers won't carry the items inside. Aiste BisonOffice
974069
You never know what you're going to get when it comes to delivery or the guys who deliver. I would suggest you call the company ahead of time & ask them for details on this. My son who received this couch had a normal door opening & we did have to break it out of the box to get it into his apartment. Delivery man in our case did NOTHING TO HELP get it inside the apartment!! I think you have to pay extra for an inside delivery into any dwelling. Hope this is helpful!
1684964
The product comes disassembled. In my case one of the boxes was torn and the nuts and bolts were missing. The furniture was scratched in several spots. I contacted the company and sent them pictures. I spoke to a person there who was very nice but unhelpful. I ended buying the missing bolts at Ace Hardware and never got the scratches and dents fixed. If your product come unmarred you will do fine. But if there is a problem you are on your own. Good luck
2279738
Thank you for posting your question. As of today February 3, 2014 this item is sold by various sellers. While each seller sets their own shipping policy, these sellers have not advised on their help page that they offer the in-house white glove service. The shipping is basically residential curbside delivery. They also do not mention providing a service to take away old mattresses. Here is a link to a list of all the sellers:
1359388
Mine came fully assembled. NOTE: I would not recommend ordering large furniture online. Large furniture is shipped via LTL truck lines which are used to rough and tough shipments. Our first order was damaged. When our replacement arrived, the truck it was on had all kinds of damaged furniture on it. In addition, you have to make sure you request a truck with liftgate & pallet jack to move the furniture out of the truck. Lastly, my mocha Hogan from Furniture Creations had the wrong tracking numbers, very frustrating. All in all, it took a month to save two or three hundred dollars, not sure its worth the headache. Mine came fully assembled. NOTE: I would not recommend ordering large furniture online. Large furniture is shipped via LTL truck lines which are used to rough and tough shipments. Our first order was damaged. When our replacement arrived, the truck it was on had all kinds of damaged furniture on it. In addition, you have to make sure you request a truck with liftgate & pallet jack to move the furniture out of the truck. Lastly, my mocha Hogan from Furniture Creations had the wrong tracking numbers, very frustrating. All in all, it took a month to save two or three hundred dollars, not sure... » Read More Mine came fully assembled. NOTE: I would not recommend ordering large furniture online. Large furniture is shipped via LTL truck lines which are used to rough and tough shipments. Our first order was damaged. When our replacement arrived, the truck it was on had all kinds of damaged furniture on it. In addition, you have to make sure you request a truck with liftgate & pallet jack to move the furniture out of the truck. Lastly, my mocha Hogan from Furniture Creations had the wrong tracking numbers, very frustrating. All in all, it took a month to save two or three hundred dollars, not sure its worth the headache. « Show Less
1439265
Having done curbside delivery on several items it does not usually include bringing it into your home, especially up stairs. However, when you receive notification for delivery you might be able to get the delivery company to provide the extra service. For a fee of course. I have been lucky that all my deliveries have been destined for my ground floor so the delivery people have been terrific and brought it in where I needed it. The safe was an exception because I had a small step that the pallet jack could not get over. Other than that the delivery person was great in helping me get it inside as far as we could go.
863278
Yes, the seller delivers the sofa to your front door. It is all put together (one of the main reasons why I order it) and it is very light so easy to carry to where you want to put it. The sofa came packed very well but a good box cutter should do the trick and have you enjoying your new sofa. For the price, I think it a great deal, and like I said, I didn't have to spend hours putting it together. Hope that helps.
1105055
Hello Michael. If you purchase from us(Toscana Home Interiors) we will bring it into your home free of charge which is included in the purchase price. Regarding the scheduling of the delivery. Our delivery company will call you in advance to schedule the delivery at your convenience. Contact us at our customer service department if you have any further questions or want to place your order. Thank you.
972013
Its a lot like out door furniture.....they come in two boxes n u build it together...i took them out of boxes n carried pieces in house
2071991
Yes, they quickly understand that it is the device and when it's removed they have permission to get on the furniture. If you have trained them to not get on furniture when you are home you should be good to go.
1950487
Yes, first the mattress arrives and a few days later a truck with everything else comes to your home. They set up and adjust everything and take the garbage away.
1416774
Don't buy it. Mine arrived looking like used furniture & I sent them everything they asked for & got no response....Rip off!