So i bought this computer from you. And it says that this copy of windows is not genuine? Are you pirating windows? Or how should I fix this?
1196943
I think Amazon has confused me with the person who sold a product on their site. I have never sold anything on any site. I have purchased a brand new computer through Amazon and encountered my own issues with its arrival and a lot of other issues. I truly wish that Amazon would get their facts and records straight. If I ever get another false email representing or stating that I sold a product on their site I WILL SUE THEM. This is ridiculous!!! Please check with Amazon again and let them know that this DEBORAH never sold anything on their website. I hope you find the answers that you need regarding the product that you purchased (as it was not from me) I think Amazon has confused me with the person who sold a product on their site. I have never sold anything on any site. I have purchased a brand new computer through Amazon and encountered my own issues with its arrival and a lot of other issues. I truly wish that Amazon would get their facts and records straight. If I ever get another false email representing or stating that I sold a product on their site I WILL SUE THEM. This is ridiculous!!! Please check with Amazon again and let them know that this DEBORAH never sold anything on their website. I hope you find the answers that you need... » Read More I think Amazon has confused me with the person who sold a product on their site. I have never sold anything on any site. I have purchased a brand new computer through Amazon and encountered my own issues with its arrival and a lot of other issues. I truly wish that Amazon would get their facts and records straight. If I ever get another false email representing or stating that I sold a product on their site I WILL SUE THEM. This is ridiculous!!! Please check with Amazon again and let them know that this DEBORAH never sold anything on their website. I hope you find the answers that you need regarding the product that you purchased (as it was not from me) « Show Less
1196944
I bought my G7-2017us and it has been a very solid performer for me. It's the best I've EVER had. I have uploaded and downloaded and upgraded everything imaginable and never got the message you got. I know my Windows if definitely genuine.
2074984
I requested Windows7-Pro 32 bit. It would have shipped with any OS I wanted, just make it clear what OS you want to the supplier.
589600
The one that I just bought was a genuine new HP. If it's different than that when you receive it, just return it.
995633
To activate it, there is a code on the back. You have to register your product to make sure that no one is sending around duplicate copies. If that copy doesn't work then someone has already used that key. I would send a message to who you purchased it, or keep trying to contact windows.
1825195
i brought it used but the seller did provide money back if not satisfy. Go to lenovo.com and make sure they honor the product if it was purchase from a non authorized seller.
1196658
I wish I could answer this one for you. It sound to me like your computer isn't recognizing the it as a disk and for some reason cannot open it. It could also be corrupt or broken. my advice is to To contact the company would you bought it through amazon and see if they can give you some advice.
224470
No, the computer is actually brand new. One year warranty from manufacturer. This computer is cheap, slow and not worth the money.
1769362
HiDon't know 100% but earlier the keys were in the bottom of the laptop. Also you bougth the licence with the laptop so either Microsoft or Acer should assit you with all isseues. And the clone should work as original and Microsoft should recognize your licence number. Ask these fellows before proceedeing in case you still hesitate.
2223391
I got mine from Tampa Laptops. It never worked long enough to find out if the seller and/or the computer is subpar. Either way, in my opinion, they are both useless.
1386369
The one i received did not come with a disk but did have windows installed, however it was not a licensed copy, it was what appeared to be a stolen copy or a copy that had been used too many times.
1298252
Watch it, mine came wth NO operating system, had to buy Win7 on ebay for $55. I've bought other refurb HP 7800's on tigerD and they CAME with win7, to me that was deceptive.
45697
I agree. I just returned a windows a laptop today that I bought a few days ago. I didn
1102390
Jeff, who was the dealer you bought this computer from? I bought my piece of crap from CravingSavings. I called him and he told me I need a new hard drive. I had no way of getting the computer back to him so he sent me a new hard drive, which I had to install myself! Since thenm, I have had nothing but problems, it wasn't just the hard drive. There is so much garbage on the computer itself which was never cleaned off. Recently I had to call someone to fix it, because it froze on me and would not work at all. I wish I had the knowledge to help you with your problem....all I have to suggest is you contact the seller! Good luck I hope this helps!
260797
Hi Seth.I red some bad reviews about this computer too.But these are not about reviewed this computer.More like sellers. I guess I got lucky. Mine is all fine as I wrote my review about this computer. This computer is hard working machine! !
546058
came with window 7 pro pre-installed, and with a windows 8 disk - I assume there's a downgrade license from window 8 to windows 7 - not sure otherwise
1773598
NO PROBLEM! Though on a side note, I have had better luck using the windows update drivers for these things than the provided software. fwiw
574756
Sue; you will have to contact whomever is selling the unit..............I'm just another person who bought the unit off Amazon..... and by the way... I think Windows 8 is a POS...