everytime I hook up the monitor to my laptop I lose the sound, any ideas what could be the problem?Besides this minor problem, the monitor is great
1158542
If you are using Microsoft Windows, go to your Control Panel and select Sound. Select the Playback tab and change the playback device to your original default device. I don't exactly remember, but I think with the Samsung monitor connected it reconfigured your playback device to a Samsung device, remove that device or change that sound playback device back to your original default.
1158543
Thanks for all the answers. Yes, with the VGA cable the sound works. If i use the HDMI i lose the sound.
1158544
yes, it is a great monitor. as far as you losing sound, I don't know as I have mine plugged into my desktop. I'm going to take a guess and say you are plugged in with an hdmi cable. try using a vga cable and see if that works. if it does, try googling problems with the hdmi plugged into a laptop. wish I could be of more help.
1158545
This is only a guess. If you are using an HDMI cable, it may be trying to pass audio to the monitor and muting the laptop audio. I suggest you try VGA or, if your laptop is so equipped, a digital cable.
1743116
Without knowing a lot more about what you are connecting, I can only offer things to check. It worked out-of-the box for me. Check these: Is the 3.5mm plug into the computer headphone jack, is that volume all the way up and selected as the playback device? (Plug a set of headphones in to make sure). Not knowing the TV for playback, it seems you can see the image, yeah? Check that the TV is set for internal speakers, audio set from HDMI and the volume is up. These are things you might have already tried, including a different computer/TV setup. Lastly? Try a different adaptor although I'm leaning towards an incorrect setting on the computer or TV.
1854310
It must be defective if you have it plugged into a working USB port and the ports on the monitor won't work. I've had mine quite a while and use the USB ports daily with no issues
476798
That's weird to happen. Sometimes when you hook the hdmi to the tv the sound is missing. Use one of these two options: 1. Reset the PC. 2. Go to sound properties and activate the HDMI. It might be that the PC has it like that and that will do it. Hope that helped.
153954
I would write amazon directly and they are good about working things out. I have used my monitor for many months and have no complaints. Could be the item itself is faulty. Also try notifying the company who made it.
969364
Since no one else has answered this, I'll give it a shot. I'm not really sure, but I don't think you would get sound if you hook up a DVD player or a cable box to this monitor, even if you are using an HDMI cable. Also, I don't know if there would be any way to adjust the screen size and resolution to get the best picture out of the monitor. There may be workarounds for both, but I've never tried it.
689554
J. Jones, Sorry I didn't reply to this eariler.... but did you BUILD the computer yourself? If so did you attach the proper cable from the sound card to the video card to get the sound TO the video card? And if you did, DID you connect it properly? If you didn't build it yourself, did you crack open the case to see if the manufacturer installed thecable and did it properly, AND that it did not come loose in shipping? It's an internal cable, check your manuals. And check the cable itself if all else fails. It may be you've got a bad one.
72214
It seems to work fine but t was only the lap top speakers that were out not the sound card. Check your device manager to see if the sound card is functioning if the computer says it is. Check your sound systems. Its easy to replace a sound card in a lap top. And worth it.
1610780
I would check that all connections are not loose. It sounds like you have the power usb cable plugged in but check it's connection as well. I'd suggest contacting the company if you have further problems.My monitor has worked flawless since installing the adapter. Sorry to hear you are having issues.
1497164
I had to change the sound source on my lap top when I first hooked up to the HDMI converter. Check your lap top (or whatever device providing HDMI output) and make sure the sound is not directed to the headphone connection (or plug into the headphone jack to check for sound). If it is, you should be able to redirect sound from headphone output to HDMI output. This is what I had to do with my Windows lap top. Good luck.....
2139899
no i ran across the same problem and forgot that dvi does not carry sound, only hdmi does. so you would have to find another alternative or use a separate cable for the sound
1313338
Looks like all the earlier answers have the majority of the possibilities covered.The on board sound output went out on mine the first month I was using it for live streaming.After much troubleshooting by myself and Lenovo techs, they came to my place and changed out the motherboard. They were very helpful and prompt. If all else fails contact their tech. support.
1448060
Yup, had the same exact problem. I thought it was the speaker to speaker cables, the Coax or Toslink cable and then my computers sound card but it wasn't. It drove me nuts. If it's still under warranty, send it back and have them fix it.
23916
I have not had this problem. Have you tried different RCA cables? Also, try checking your computer's sound drives.
817668
Are you connected with a HDMI cable?Remember the standard RGB connector from a PC does not carry sound.
1550354
I remember having that issue when I first hooked mine up as well. I think the source for your audio on the TV is messed up. Make sure you have audio coming out of the TV and not through a receiver or make sure the receiver will play the audio. I have to turn off my TV speakers in order for the audio to play tthrough an external source.
1435857
might want to check if your monitor has audio though.. otherwise you will need to find a way to hook up to external speakers..