Just got mine, but the first finger button is completely immovable. Stuck! Has anyone had this problem, or know how to fix it???
1156585
We have struggled with the buttons stinking on occasion but never to the point of it being completely immovable. Not sure how to fix that.
1156586
You need to open up the lid, next put valve oil in the area where it gets stuck, then close it and push several times (about 6-8 times). If that doesn't work, go to your local music store and ask the attendant to borrow a special compression tool for the trumpet. Good luck.
18656
I had the same problem with this replacement. The sensitivity was dead in two areas right above the home button. There is no fix as this is a very cheap product. I ended up purchasing another replacement digitizer that was a more expensive. It has worked flawlessly for several months now. Here is the link to that digitizer- http://www.amazon.com/gp/product/B00C9GCMCM/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1 . Good Luck!
125910
I did not have that problem with mine, There was a little bit left on it but it just rubbed off with my thumb. sorry no more help.
931326
I have found all thebuttons to work, however I tend to only use the shutter release and occ. the selector wheel. The clock mode on the LCD is handy. I made a point to learn what they all are for when I first installed it, but have forgoten them since I dont use them any more. I still love this grip with the extended battery life and relocated shutter release.
506221
Dear back of player challenged,I had the same problem with mine. I handed it to my boyfriend and he got it off in less than 2 seconds. Here is how you do it. Hold the player in your right hand with your thumb running along the length of the back of the player, use your left hand to pinch the sides of the player near the headphone port for support. Press down slightly and slide your thumb toward the USB port. I promise it will come off. Now that I can do it, it is cool and I have taken it off about 10 times for the heck of it. Good luck!Tiff
692312
I have had this problem, on occasion. With mine I have just held on button for a couple of long seconds and then wait for another couple of long seconds and it comes on. Sometimes if I get impatient I push the on button repeatedly and nothing happens. That's not nearly as aggravating as having the sound only work when it wants to.
498886
You may need to press the button. I thought mine was dead too. But it only appeared to be. Once you press it to your skin it goes on.
998517
It's activated from the front Sarah, using your middle finger (applying) pressure on the "button" that's built into the grip, & the button is concealed internally. It's a little ironic that your middle finger activates it :-) I love mine it's not in the way nor does it leave an awkward grip of your hand or get in the way at all. Hopefully that helped you out. Cheers
441083
I was having the having the same problem when I first got my case. What I did was cut slits in the rubber on the two long sides of the button , so that rubber button has more room and freedom to move. Worked for me
633516
The Thumb print will not work at all. I prefer to protect the button since, eventually it will get sticky and make the button hard to press.
1838911
This is day one for me. I have had the keyboard for like 3 hours now and just started using it. The #1 key next to the tilde key is sticking right out of the box. Was hoping someone had a suggestion about the sticking key issue. Otherwise I will have to return this product :-/
1106573
Mine has a little play in the latching. You should be able to just insert the key and turn but may need to press down slightly to release. I have had some trouble with my combination #s to unlock though. I use a combination of 2 or 3 #s pushed at the same time for one of my combinations. This sometimes does not work if I push the sequence too quickly. I do like being able to use more than one finger stroke to equal one entry. I.E. #1 and #2 pushed simutaniously to equal one #.Unless there is quite a bit of gap it sounds like about the same as mine. I have two and the second one does have more gap than the last one I purchased. Mine has a little play in the latching. You should be able to just insert the key and turn but may need to press down slightly to release. I have had some trouble with my combination #s to unlock though. I use a combination of 2 or 3 #s pushed at the same time for one of my combinations. This sometimes does not work if I push the sequence too quickly. I do like being able to use more than one finger stroke to equal one entry. I.E. #1 and #2 pushed simutaniously to equal one #.Unless there is quite a bit of gap it sounds like about the same as mine. I have two and the second one does have... » Read More Mine has a little play in the latching. You should be able to just insert the key and turn but may need to press down slightly to release. I have had some trouble with my combination #s to unlock though. I use a combination of 2 or 3 #s pushed at the same time for one of my combinations. This sometimes does not work if I push the sequence too quickly. I do like being able to use more than one finger stroke to equal one entry. I.E. #1 and #2 pushed simutaniously to equal one #.Unless there is quite a bit of gap it sounds like about the same as mine. I have two and the second one does have more gap than the last one I purchased. « Show Less
419663
Mine clicks backward to a lock position using my finger nail. Stays put until I click it forward. No problem, works well.
631780
Mine did that a few times. It seems to have corrected itself. They say not to hold down the button longer than one second unless using it on someone. I chalked mine up to my overuse. No permanent damage though. Good luck
1835208
I thought mine was broke also. I tapped it in my hand and squeezed it while it was open. I'm thinking its something in the on/off switch. Once its on, it stays on though.
1513323
Cool... I struggled with this for a week. Could not find any reset button or hard reset. Turning the switch off for 15 seconds by holding my thump on the lower right corner of the screen. It asked with a message 'Do you want to erase user setup?' I pressed No and then it started working...What is this placing finger on the right bottom corner does, no idea. but it works! Thanks a million.
495325
Push the silver button on the front outwards. It was very hard to do at first...I had to use two hands! It will loosen just a little over time.