I just got the device but it doesn't mount on my windows 7 computer.
1195897
I assume you mean it's not recognized Try plugging it into the cord first then the cord into your usbI can't give you an explanation but it work for me on previous machines Also take a flash drive to test that port. Occasionally they do fail
1195898
The product never worked for me. It only played three of the songs we put on it,over and over again. Not happy with it. K
1195899
maybe you should check your computer setup, because I have tried it on windows 7 and 8 and do not have any problem at all. Try other computer with the same operative system, so you can be sure that is not the device. For me it works great
1195900
Unfortunately it only will load MP3 files not any other format. I Googled and found another one which does.
612921
Sorry... can't help you as I used this device on an HP laptop running Windows 7 (and it was a no brainer to hook up and run).
243025
I am using this with Windows 7. And, Windows automatically installed the drivers when I plugged the infra-red sensor into one of the USB ports. If Win 8 is not doing this, try plugging it into a different USB port. If Win 8 is asking for the drivers, then the device may not be compatible. I recommend contacting the manufacturer. Pam
316371
It auto-detected and istalled in Win7 for me. I think Windows supports and is bundled with most "stardard" drivers (eg. FTDI?). If it didn't detect/install I suspect you either have a conflict(check device manager) ot the device is broken.
2126311
I did not install anything on my Windows 7 PC. I just plugged it in and it works great with Skype.
565027
I have Windows 7 on my desktop. When I put in the USB device it searched Windows Update for a driver and installed it. The mouse seems to work fine although I haven't been able to find out how to adjust the two side buttons.
2075590
It should work, but not all features are available if you dont have windows 7
1607443
I have windows 7 and this product doesn't even work on my computer. I don't know if it is my computer or the product. As for your system, some of the newer systems have a program that you can open it in the win 7. If you right click on the icon, there is a trouble shoot compatibility if you bought it already, otherwise I wouldn't get it and look for a different system.
2203451
I only have windows 7. But had a similar problem with a western digital USB drive. I returned the drive & problem was solved.
981173
The one I received yesterday actually mounted Win 8.1 Pro. I contacted the seller about this (the technical details indicate that the machine should mount Win 7 Pro) and he promptly said he's going to get back to me on this issue.
747785
I haven't used this device since I switched to Windows 8 and the device didn't support that platform. I tried to contact for updates but gave up. Probably has the updates now. Thanks for reminding me. I will pull this out and see.
890448
I had no problem, mine was downloaded to windows seven and it works fine. Did you try downloading it manually, I am not that computer savvy, so I am afraid I am not much help, sorry
192679
I have already opened the package, can it be returned or no? That really sucks that it can't work for Windows 7, and ridiculous.. is there any way at all that we can get it to work? Thanks.
982037
There should have been software provided by the manufacturer for use on windows 7 or XP. It will not work without the proper drivers installed or the software.
1594597
currently using it with windows 7 and the device was auto-detected so it should work with win 8 as well. I'll try it tonight with 8 and will report here.
1935429
I'm Running Windows 7 Home Premium. It would not work for me for what ever reason.
492526
My directions do not mention Windows 7 and I installed the software on an XP PC. I have had mine for awhile.