what is the warranty period for this collar? If it stops beeping can it be repaired?
1187623
no sure of the warranty but the leash contains a battery. Make sure the battery is not dead. The instructions for battery replacement came with the leash. If you still need help I suggest you contact the seller.
1187624
The warranty stated on the Simple Leash website is 90 days. Ours broke at about 5 months. We think the contact inside the beeper got corroded, but there is no way to take it apart to fix. This is really annoying. When I called the company, no one returned my call. We bought a new one because the dog is unmanageable without it.
1187625
The collar has batteries which are included. Amazon also has the replacement batteries. If the beeping sound gets lower then you know the battery is dying and needs to be replaced. Replacing the batteries is easy.
1674001
It has a beep mode not vibrate. It's works very well just buy it from a authorized dealer. Amazon and ebay is not a dealer. Warranty is void if not from a dealer
874263
What type of dog do you have and is the fur on his neck ollowing the pegs to touch his neck? If he just looks at you, you may try notching it up 5 settings at a time. I have my shitzu responding to the beep and have had no issues with it making contact when needing it. Also make sure its charged well and not laying on top of the dogs regular collar.hope that helps! Cindy
1811622
We probably get 2-3 weeks on a charge. We only use it when he goes out to go to the bathroom and on long walks once or twice a week. He rarely gets shocked so it's just occasional beeping.
1642496
The one I purchased recently does not beep, they probably changed it due to the complaints.
42267
If it chirps every 30-40 seconds, the battery may need replacement. I can't recall if there is any "expiry" date on the detector - is it exactly 1 minute? I suggest tossing in fresh batteries and maybe clean by vacuuming around the detector with a brush attachment. And see if that stops the beeping? I thankfully have not had the chirping problem until after about a year and it was because the battery was weak. Is it all of them beeping at once? I would hardly think all 4 could fail at the same time, but try the obvious approach first. Otherwise, you may have defective detectors or your wiring may be faulty. If it chirps every 30-40 seconds, the battery may need replacement. I can't recall if there is any "expiry" date on the detector - is it exactly 1 minute? I suggest tossing in fresh batteries and maybe clean by vacuuming around the detector with a brush attachment. And see if that stops the beeping? I thankfully have not had the chirping problem until after about a year and it was because the battery was weak. Is it all of them beeping at once? I would hardly think all 4 could fail at the same time, but try the obvious approach first. Otherwise, you may... » Read More If it chirps every 30-40 seconds, the battery may need replacement. I can't recall if there is any "expiry" date on the detector - is it exactly 1 minute? I suggest tossing in fresh batteries and maybe clean by vacuuming around the detector with a brush attachment. And see if that stops the beeping? I thankfully have not had the chirping problem until after about a year and it was because the battery was weak. Is it all of them beeping at once? I would hardly think all 4 could fail at the same time, but try the obvious approach first. Otherwise, you may have defective detectors or your wiring may be faulty. « Show Less
1267024
Hmm that's a good question. It does go "off" if my dog is whining but my dog doesn't seem to stop whining or crying right away. I have only put it the beep mode or the mode that increases if they don't stop so I've never really tested it on one of the shock settings to see if it stops him whining right away. So whining does at least cause the correction to occur.
1123122
No, there is, however a warning button that you can set up to give a series of 'beeps'. I believe that you can also set this collar up to give a praise sound in addition to the warning sound, but I prefer to only use the warning sound since my dog associates ANYTHING that comes from this collar as a form of discipline/warning. The Dogtra IQ collar has a vibration option which we use on our deaf dog to get her attention when she's off leash here on the farm, and that is nice. The IQ's only limiting factor is that it is really for smaller/tender dogs and has to be turned WAY up in order to work on a strong-headed, large dog. The IQ charges in 2 hours, whereas the PetSafe takes well over 8 hours. No, there is, however a warning button that you can set up to give a series of 'beeps'. I believe that you can also set this collar up to give a praise sound in addition to the warning sound, but I prefer to only use the warning sound since my dog associates ANYTHING that comes from this collar as a form of discipline/warning. The Dogtra IQ collar has a vibration option which we use on our deaf dog to get her attention when she's off leash here on the farm, and that is nice. The IQ's only limiting factor is that it is really for smaller/tender dogs and has to be turned WAY up in order to... » Read More No, there is, however a warning button that you can set up to give a series of 'beeps'. I believe that you can also set this collar up to give a praise sound in addition to the warning sound, but I prefer to only use the warning sound since my dog associates ANYTHING that comes from this collar as a form of discipline/warning. The Dogtra IQ collar has a vibration option which we use on our deaf dog to get her attention when she's off leash here on the farm, and that is nice. The IQ's only limiting factor is that it is really for smaller/tender dogs and has to be turned WAY up in order to work on a strong-headed, large dog. The IQ charges in 2 hours, whereas the PetSafe takes well over 8 hours. « Show Less
858379
The beep is not loud for the human ear, but my dog can definitely hear it. I had the same reservation, but after initial training my hardheaded dog turns around immediately when he hears the warning sound from the collar.
911224
It stops beeps and gives an error code. I've had it get stuck on curtains and against a rug no damage to either
36769
I need a new antenna also, but so far the collar is still working. I have not had to "shock" my dog, the beep it does as a warning has worked well for him. I haven't been able to find just the antenna for the collar. I will go on the website ..Thank you Lisaly for the information
864910
We have to shake the water out of ours to get it to stop beeping but even without doing that it only beeps for about 20 mins before turning off. I would say its a defective unit.
1269309
In order for collar to beep . Push mode button til beep icon blinks. Turn to higher number. Turn vibrate to 00. And shock to 00
1686231
Sorry to hear this, I have had to contact PetSafe regarding the prongs being to long and the collar strap that holds the excess collar at the end and each time, customer service was most helpful. I believe they also said that since I had the collar less than a year, they would send me a new collar strap, they also sent me shorter prongs, both free of charge. I have never had a problem with the remote or the electronic part of the collar. Customer service was extremely helpful and very pleasent every time I have had a question and it appeared that Customer Satisfaction was their number one goal. Have you tried to contact them which resulted in poor results? I do not want you to think I have a half of a brain but was the plug inserted correctly? I charge both the collar and the remote at the same time. I wonder if the battery in the remote could be bad, it is rechargeable but who knows for how long its actual life is. Hope this is helpful but do try to contact Customer Service @ Toll Free: 1-800-941-4200, this # is from the Pet Safe web site," contact us". Hope you will have satisfactory result. I always have. Good luck and I would not mind hearing if they would help. Thank you
1582643
it makes a lound beep. I had these things for about six months and the pieces of junk wear out immediatley. I would find a diff option. would not buy again
1685950
Well, mine has lasted since I bought the collar, about six months ago, but it's trivial in any case to put a new one it. The battery is just a standard 9-volt (such as you use in your smoke alarm).
1079290
I would call them. I have seen reviews saying their customer service is good. They will want to help. Our collar is still charging for us. It is almost 8 months old.