As instructed, I removed the styrofoam packing by bulb. there's white putty-like piece between two of the bulb strips. Is that packaging?
720092
I dont recall, been over a year, sound like pkg need metal to metal contacgt
720093
I just noticed that piece of what looks like Styrofoam but is not. I have been using the lamp with that piece material without any problems. It is not packing. To be sure you might want to call Verilux in Vermont.
720094
I ordered the lamp which included the light bulb. There was no putty-like substance between the bulb strips. I also ordered a replacement bulbto have on hand. I just opened it and no putty-like substance there. If I were you, I would ask for a replacement to the bulb at no cost.
720095
No, that's part of the bulb and needs to stay in place. As I remember there was a warning in the directions not to remove it, but just to be sure, I checked my light bulb and that part is in there.
2079460
There is a screw there. The lightbulb is unlike any i have seen before. I suppose you could, but I would just buy a new one.
1836401
I can't recall the packaging, but my bulbs were fine. Just return order if they arrive broken. We really enjoy putting ours in for Halloween parties .
1576324
Sorry, but I did not save the packaging. I do not recall seeing the logo on any of the LED bulbs I have purchased. Maybe Amazon can look for you.
692927
I got this a few months back, but I recall the packaging being a small cardstock-type box. The box itself was designed in a way that gave the bulb some support. Then there's the bubblewrap and whatever else Amazon uses for shipping. The bulb itself is fairly rugged (no filament for one), so if it does turn up broken, something seriously went wrong on the way to your house. At that point you can always talk to customer support here.
1742262
They came as a package of 2 bulbs. However, I would not put them in a place where moisture can get to them, the electronics are not sealed. The bulb shown in the link below might work better for an outside location as it is sealed (I use it as a porch light for a motorhome). The Amazon URL is Pack of TWO (2), LED 12V White Omni Bulb BA15S Clear Cover
2264530
You need to unscrew the portion of the top where it is tapered. Unscrewing the very top just exposes the bulb.
1028812
It appears to be translucent plastic. It disperses the light very well. Please note that this is NOT a replacement bulb. Rather, it is a complete one-piece fixture that replaces a single T8 fluorescent bulb/fixture. I'm using it in an unheated workshop. I get great lighting, and no problems with the bulb making noise when the temperature drops.
1541037
Look again - it's in there. I've owned two of this particular model and they do in fact come with the bulb - or are supposed to. If I remember correctly the bulb is wrapped in a type of foam wrapper and then is packaged in a small block of styrofoam. I don't have the original packaging from either light otherwise I'd be able to tell you for sure. Sorry.
2078838
The bulbs come wrapped in a bubble wrap sleeve. Just use that, it works fine.
1575479
What bulb? I would suspect this is a sealed unit and once you break the seal, the unit is nto protected.
1099515
NO, mine came in sticky bubble wrap, which was a bit difficult to unwrap. I was afraid of damaging the bulb. I ordered GE 15987 which is supposed to be on GE retail card package. Instead Amazon sent me the GE 10059 which is the same bulb, just packaged loose, not on retail card.
1020518
There is separate boxes inside the box, and styrofoam around all the edges. Mine shipped perfectly fine.
1919210
Hello! Thank you for your question. We are happy to answer. The bulb is an arc lamp so it can disposed of normally. Let us know if you have any other questions! Thanks!
1504041
There is a separate LED module in the package. It is about the size of a nickel and should be in one of the bags that came in the box. Just unscrew the front portion of the light and replace the module.
902676
Mine came with just the white paper strip. It is there so the lite does not shine back at you. Still, too much lite comes back at you and makes it hard to see. Kind of stupid. I added strips of black electrical tape to block the lite. Even though this is a major flaw I like the lite. No more hot bulb burns and broken bulbs. Tape it up.
1744404
Yes, (It's very dim in the sunlight but if it ain't on contact the manufacture or whoever), bulb could have come loose in shipping. Is everything nicely screwed in?