I've misplaced the warranty information on my blanket. Does anyone have a website, email address or phone number they can share for this blanket pls?
255222
If there was any information, I certainly do not remember it. Normally, I am very good about keeping pertinent information, but I don't think there was any in my package. Sorry I could not be of any help.
255223
Their web site is: http://www.pfisleep.com/warming-products.php. Their email address is: custserv@perfectfitindustries.com. The phone number is 800-299-1378. The address is on the web site. It is in North Carolina.
1762280
Im sorry. I really dont know. I would try sending an email to the place you purchased it from.
332144
Hey Bart, sorry to hear about the tragic end to your cord but there are two options. It sounds like it wasnt a warranty issue so you have two options. Contact the manufacturer who's info should be listed with the manual. But I would contact amazon because their customer service has always been outstanding when ever I've had to deal with them. See if they have any returns that may have had problems with the blanket but not the cord. Since its a return or "used" item you might be able to purchase it.
1922947
The company should be able to send uou one. They have great customer service. Im sure you could google them. When we ordered ours it was missing a cover and they sent one right out to us.
917356
bought the blanket in king love blanket. company bought from was not as good.
2191579
Just email or phone the company that produces it. Just find it again on the net and it will give you the address and phone. They are exceptionally great for customer service. Just had to get a new pad, no questions or hassle, just sent replacement ,at no cost.
874937
Hi, yes, the blanket is just like the picture and I thought it was a good deal. In fact, now they're back in stock, I plan on buying another one. Hope that helps and good luck to you.
28327
Sorry! Can't look up that info as I threw that blanket out already as it only lasted 5 months. Also note, the control was very hard to turn to desired heat level which is not good for anyone with a grip problem.
1452026
I have the same situation here. Just ONE blanket instead of "Two Pack" as advertised. It came packed in the box. I've contacted with customer service and they sent me another parcel for free. But after that they opened a return procedure for the previous package (by mistake), which means: i have to return a previous package or my card will be refunded. So I contacted Customer again asking for help me to figure out, whats exactly happening. But customer service representative wasn't sure, how many blankets would be in this package. ... 01:36 PM(GMT) Shruthi(CSA): Yes, you'll receive 2 blankets. In this case, I'd request you to wait for the package to arrive and see if there are two blankets and then return the original single blanket... If you only receive one blanket, contact us again and we'll cancel the return for you. ... ... Days after, I recieved a replacement parcel and it was still ONE blanket instead of TWO PACK. Customer servise told me that was a wrong labeling and I don't need to return anything and will not be charged. (thanks, Amazon) ... For now, Amazon made a corrections for description of this product. It's 1 blanket, not 2.
264245
It's been awhile since I ordered a new cover, I googled and called the manufacturer who put me in touch with a U.S. distributor it was $50 plus shipping. Sorry I didn't keep contact info.
904763
I checked on line w Amazon and the text said there was no longer a warranty. I did not try to contact the provider. Let me know if you get any positive response please.
1391901
I have done that few years ago for a different heating blanket company so I don't see why not call the main company I bet you will have luck !! Plz let me know how it goes
440559
Initially yes but after 5 weeks the right stopped working entirely and they wanted be to pay to return the entire blanket for repair but all I needed was new controls. Very very disappointing. Worst customer service ever. Run don't walk to find another manufacturer. I have bought other makes for years and NEVER had a problem under warranty or out of warranty like this.
1518100
That's the first I've heard of having to register your product. I'm assuming though that they would send instructions with the product. If not then try contacting them for instructions. I couldn't find a phone number but email worked. Maybe this is another excuse for them not to honor their warranty. Good luck.
547448
I has a five year manufacture's warranty. I bought it in December 2014 and have all of the receipts to pass onto you if you purchase this product. If you wish to view the formal warranty form (in a pdf version) please search for the word "warranty" on the following amazon website...: http://www.amazon.com/Micro-Fleece-Low-Voltage-Electric-Blanket-Natural/dp/B001L1R3SO/ref=sr_1_1?ie=UTF8&qid=1428014708&sr=8-1&keywords=Soft+Heat+Luxury+Micro-Fleece+Low-Voltage+Electric+Heated+Queen+Size+Blanket Please feel free to contact me with any other questions. I almost don't want to let this go but am loving my King sized blanket at the moment.
1997261
They are out of business, I believe. Since the motor of unit I bought burned after 6 uses, I trashed it but I may still have the cover. if you need it, please send a money order for $14 to cover the unit and shipping costs.A. J. Attar3400 Swift driveRaleigh, NC 27606
163455
I'm sorry. I gave it one star because it did the same thing to me. I don't know if it has a warrantee, I was too disgusted to mess with it so I tossed it out. In future, I'm buying my covers from Plow and Hearth, they don't tear up like that, and I can trust the quality.