I get a puddle of water on the floor when I use the water dispencer. any help?
1164711
Not enough info.Are you talking about the back of the refrig or inside the refrig around the filter.
1992804
If your water flow is falling off and your getting a cup or two out of your unit it could be the pressure tank battler is leaking. replace it and restore the water flow again.
24820
I bought one locally and have the same problem. About a half-inch gap allows ice/mix to splash out. A bit messy! They said they'll send a new part. Hopefully, that'l help.
910039
I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure water never overflows when you are filling it). I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure... » Read More I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure water never overflows when you are filling it). « Show Less
1877710
I fill my unit I/2 inch from the top. If the water still flows poorly, check the pump, it may have a blockage. Rinse the pump real well. Hopefully this will help.
1546660
Start with a lower water level and see if that helps. The only times mine has not stayed on for several hours is when the water level was too high.
1629795
I have never had an issue with water but mine are not that close to my sink. You could always add a touch of silicone to prevent water to drip down. If its that close to water make sure you install a GFI receptacle to plug it into.
2199126
You may have a coffee ground stuck in the dispenser. I take the back tank off, and turn it upside down and clean it with a toothbrush when this happens. Rinse well. Good luck!
984920
Yeah I had it happen. Water catches and then light stays on. Try tapping it or letting a little water run off til it clears.
252919
Try open and closing the water door you may have to do a few times. when new or you youse a lot of water at once.
443977
My unit stopped working after only a month. I tried to follow all the steps to fix it, but none of them worked. You may want to see if you have some hard water deposits. I decided to use distilled water to keep the deposits from building up. It worked...until the unit itself stopped working altogether.
1857008
Sounds like you got a dud. Mine starts dripping on the way from filling it up at the faucet to setting it back on top of the unit.
2068992
I had the same thing. It was dirty... Use white vinegar to clean the water reservoir and fan. Replug in, place in the reservoir tank filled. It should work. These need new filters about every three months because they filter alot of air, its amazing whats in our air..especially if you keep a window open... Hope this helps.
358711
Just make sure the vacuum part at the bottom is clean. I had the same issue but turned out the brushes at the bottom had stuff rapped around it blocking the water to come out.
799176
I had a similar problem, but it was due to my cross-threading the water supply hose. I was very careful, and it appeared to be threading straight, but it was not. I changed the water supply hose (plastic) to a new one, and the problem was solved. It was user error and not due to product.
2219645
Hmm I think that's odd and it makes me think your unit is leaking. I personally would replace it. I don't think you can add water...
245835
Where is it leaking from? Make sure the filter is in place and the water basin is fitting into the base properly. Otherwise, I would return it because it sounds like you have a defective one.