after a recent move we have lost the owners manual and the machine top which covers the water delivery system. Is there a way to obtain both those it
1183843
I have found their customer service to be very accommodating. I would contact th at Bodum sales.
1183844
You can find the owners manual here. http://www.wholelattelove.com/support_docs/11001-01US.pdf
2202667
Hi I could not find them separately so I had to order both, my problem was the metal part, somehow that is the part that gives more problems, my advice is to buy the whole thing and sooner or later you will have to replace the pump itself. Maria
1997262
They are out of business, I believe. Since the motor of unit I bought burned after 6 uses, I trashed it but I may still have the cover. if you need it, please send a money order for $14 to cover the unit and shipping costs. A. J. Attar 3400 Swift drive Raleigh, NC 27606
2044598
If you've lost the manual you can always find it online. Do a search for this model then print the manual.
1657233
hi mike, i didnt get one either, its simple to use though, just keep the oil filled up to the cap, getting the tools in the machine part takes a little getting use too. i have no clue where to get a manuel.
1352594
Try the company's website. Most have all owner's manuals available to print.
564485
Don't know but they should replace the whole thing if it was a recent purchase. We love ours too.
1174855
For parts: Top-O-Matic Service Center 2301 Ravine Way, Glenview, IL 60025 Tele: 855-796-4357 Fax: 847-832-0204 E-mail: topomatic@ryoservice.com Web: www.ryoservice.com You may want to call them to get their price list for parts, mine includes a diagram of the parts how they relate to the machine. Good Luck !
1263847
Wish I could get mine to you, but they're very used. This was the most wonderful shower "tool" I've ever used and can't believe it's no longer being made. I got my last one on ebay, so it may be worth your while to check there for replacement pads.
1960210
Sorry, I wish I could help you. I recently moved and misplaced it, I never got a chance to use it. I know I will find it one of these days.
155758
when you purchased you should have received an owner's manual, warranty, and receipt from the buyer. Contact should be therein or do websearch.
1232466
Call the TopCase. Find their website and got to costumer service. Best of luck.
1361463
I keep all my manuals. The info on manual says call: 800-290-0465 / email: service@southshore.ca / or visit www.southshore.ca you can live chat with them. you can use my product code, in case you dont have one. its 500052959 I have had mine several months and i wont be needing it for anything. the product is very nice and ive had no problems.
537185
When I got this machine it did not have the booklet in it. I e-mailed the co. and they told me how I could get the booklets.
2041931
Hello R. Shorrock. The only solution that I can offer would be possibly sending you copies of the manual that I have. Via email perhaps? Unfortunately making my email address public is not an option unless there is a method of getting in contact with you directly. Sorry I couldn't help more.
1478194
Normally there's a User Manual that comes with this unit. There's a lot of scanned copies online if yours is missing.... http://bit.ly/1cVh4gP
373011
Great Question. So with Rainbow they created a owners manual for each model AND within that model they created one for the canister, one for the power nozzle, and one for the shampooer (aquamate which does not come with this vacuum). So we have found it best to email the manuals to our GreatVacs customers based on what they ordered. So when ordering from GreatVacs we send out a automatic email where people can print or download those manuals based on what they bought.Let us know if you have any other questions :)Thanks Dustin