i just bought this a/c unit and it turns off after 10 min of running and kills all the power in the house, has anyone experience this problem?
1175939
This can happen to anyone. When using this A/C I'd advice to turn off lamps and/or other equipment on the same circuit, to lessen the load.
1951063
I set up my AC, tried your situation and have the same results, I think it is working fine. I would suggest that you wait for the cooling temp get to the point that the compressor turns off and see if the fan cycles like it should. Good luck.
503471
Our unit has been quiet from the start. Make sure the front cover is on tight--try a bit of foam gasket. It's a good A/C through the recent heat wave, so if there's a problem just exchange it.
350479
Hmm That does sound like a serious issue! I cannot say that I have had that problem yet and I have 8 units installed in my house. It sounds to me like the unit is placed on a circuit that is beyond the recommended load which can easily happen. In other words, this issue sounds like people are using the units on circuits that were already poorly wired. Just my thoughts.
1950387
Is the compressor running or just the fan/coil unit after the temperature is reached? Does it cut off after a couple of minutes? If it just keeps running, it sounds like it might have been wired incorrectly, assuming the "Fan" switch isn't in the "On" position (if it is, switch it to the "Auto" position). If it just continues to run for a couple of minutes, I think the thermostat is likely programmed to do that as a (mildly misguided) effort at efficiency by taking advantage of the low refrigerant temperature that lingers a bit after the compressor has shut off. I actually don't have this model (and am not sure why Amazon thinks I do), and I am going from the behavior of the model TX5000Ua that I do have. Is the compressor running or just the fan/coil unit after the temperature is reached? Does it cut off after a couple of minutes? If it just keeps running, it sounds like it might have been wired incorrectly, assuming the "Fan" switch isn't in the "On" position (if it is, switch it to the "Auto" position). If it just continues to run for a couple of minutes, I think the thermostat is likely programmed to do that as a (mildly misguided) effort at efficiency by taking advantage of the low refrigerant temperature that lingers a bit after the compressor has shut... » Read More Is the compressor running or just the fan/coil unit after the temperature is reached? Does it cut off after a couple of minutes? If it just keeps running, it sounds like it might have been wired incorrectly, assuming the "Fan" switch isn't in the "On" position (if it is, switch it to the "Auto" position). If it just continues to run for a couple of minutes, I think the thermostat is likely programmed to do that as a (mildly misguided) effort at efficiency by taking advantage of the low refrigerant temperature that lingers a bit after the compressor has shut off. I actually don't have this model (and am not sure why Amazon thinks I do), and I am going from the behavior of the model TX5000Ua that I do have. « Show Less
1339518
Hello E. R.! My sincere regrets on hearing about the issue. A little more information about the actual state of the equipment would be very helpful in assisting. If there is not any backlighting apparent when turning on the unit, it could be a faulty contact under the "On" button or a blown fuse. Was anything spilled on the controller or have you ensured the quality of A/C coming from the wall? If you can, please provide more details on symptoms and what you have tried thus far in troubleshooting. Thanks, and best of luck! :)
351592
I put a 20 amp switch ahead of the unit to turn it off. It works as a "kill switch". I know of no other way of solving your problem...
1881277
I had a similar problem, I let the unit on until it was completely out of power than recharged it. That solved the problem.
700504
That sucks. When mine is on it's set to Cool/Low/62/No Ion. It still doesn't actually cool particularly well (as my review says), but it does stay on indefinitely. You could try "power cycling" it. Unplug for 10 minutes or so (to make certain the compressor is reset) then try again. Works for routers, lol. Also consider maybe its an electrical issue. Try plugging in to a different circuit or something? Or is something bouncing air back into it that could be causing it to get wrong air temps? I'm just throwing out ideas here. :)
1197849
dont buy this unit , the display on my one keeps turning off after after about one hour and sometimes less, its the front panel display, it has been returned to Jenserve for repair , got it back and it is still doing the same so dont send it there as they did not fix mine, it uses 800 watts when running and gets very hot so turn your central heating off and 140 watts in stand by .
167153
Mine turns off automatically after a couple of minutes. Must be something wrong w/ yours. I would return for another one.
74323
I agree with the previous response. If you know the outlet is good and its fully plugged in and you push the on button and nothing happens most likely the power supply in the unit is bad. Time to return it.....
1039277
I just received an e-mail asking me if I could respond to your concern. But now I see that you've contacted customer service and the are sending you a new speed sensor (which was my guess). The auto-shutdown after five minutes was the clue. If left on and unattended it shuts itself off to save power.
584913
I never let it run to that point. Always monitored it as it is not one with auto shut off. replaced an older one that worked well for many years, but was cautioned to not let it run dry as it would burn out. So I continue the same process.
1711862
Sounds like the compressor is shutting on and off in relation to the the unit's set temperature and the room temperature. This is normal for the air conditioner's compressor to shut on and off. It is a feature of the air conditioner that will help conserve energy.
1586437
I have found that the unit will automatically restart, but it will not save your settings. You will need to re-program F/C and the temperature after a power interruption. I have been pretty happy with our unit thus far. -DA
348270
I am not a qualified A/C repair man. Generally you replace both to get the big power bill savings. The savings is big !