After turning turn off the monitor, when we turn it back on we always loose the sound (it is muted and cant be unmuted). Win 8.1, is there a fix?
1167857
I have had the monitor for 2 weeks, but it is used constantly. I frequently attach or separate it from different PCs, and it has been both shut off completely--or simply allowed to hibernate. I have not experienced this problem of the audio failing to switch on with the monitor. I suspect that the monitor is choosing the wrong audio input and perhaps decoupling it from your video signal. Are you using HDMI (for both video & audio), or do you have a separate audio signal input? My guess is that if you use VGA, you should avoid leaving any source plugged into the HDMI port. Likewise, if you are using HDMI, use a newer cable that supports audio and disconnect the audio input at the back of the monitor. Does any of this make sense? Did it help?
189774
Sondra, there appears to be no way to defeat the "MUTING" on-screen display. If it is too bothersome you could always turn the volume all the way down. It only takes about three seconds.
867454
When the monitor is unplugged, it will go into sleep mode so all you will hear is sound. When pluged in, it stays on.
1123203
To my knowledge if you leave the monitor switch on, it's on even though the screen is black.I have turned my computer off but forgot to turn the monitor off. The next day when I restart the computerthe monitor comes right on with the boot up without hitting the on switch, because technically, it was never off.Hope this was helpful.
346870
I seem to recall you can through the menu. If I get a moment I'll check it out but there was an option,I think, that allows you to turn off the sound. I thought of turning mine off but decided to leave it on so that I know it's working.
457369
I run Win7, so based on what version of windows you run, you may have to select differently named buttons/links to achieve this. First of all, ensure that your volume control (lower right corner) is not set to mute. For some reason many times this will default to mute with new devices. If not, try the steps listed below and if that doesn't work, google your entire question and read through the plethora of advice from some great minds that will probably cure your problem. Try this: Go to Start-&gt;Settings-&gt;Control Panel-&gt;Adminstrative Tools-&gt;Services Then locate in the list of services "Windows Audio". Open this service If this service is showing with a Startup type set to Disabled then Select "Automatic" from the drop down list then hit apply. Then click the "Start" button. If this service is showing with a Startup type set to Manual then Select "Automatic" from the drop down list then hit apply. Then click the "Start" button. Next Go to Start-&gt;Settings-&gt;Control Panel-&gt;Sounds and Audio Devices then select the Volume Tab then put a tick in the box marked "Place Volume Icon in the Task Bar" then click apply. With a bit of luck and following wind you should now have your sound restored. I also failed to note that you might be missing some Codecs required to playback this format, if the video doesn't play either. Good luck
2271337
The computer I haven't tried it but the tv change the display to component, like if your watching cable, I just turn off my cable box and the tv is still on, just black and I can hear my music
1268844
The keyboard back light gives off that sound when at max brightness. Turn it off and get back to me if that worked.
764458
I've faced the sound level went to silent. Once I've switched off and on again, working fine.the issue was when I use the HDMI.
1212391
Yes, you can turn the sound off. Just hit the sound button once to turn off, then again to turn it back on. Don't feel bad, I can't see the screen on mine unless I slant it in a downward position away from me and that is very awkward, so I don't play with it anymore. I chalk it up to experience!
1644440
This will not work without a monitor, I disconnected the monitor VGA from the unit & the audio did not work.
289922
When the parent monitor is not plugged in, the picture automatically goes black after a few minutes to save the battery (just push any button and the picture will come back on). If you have the volume up, then you will still be able to hear and the volume indicator lights on the top will still light up. When the monitor is plugged in, the picture stays on.
261897
Yes. This is expected according to manual. Shutting off display avoid any noise interference cause by display. since user want pure direct sound not colored by receiver.
1123199
The monitor goes into sleep mode when no input is detected. So as soon as something is plugged in, it will automatically display the input as long the it has not been powered off. I'm not sure if this is what you meant... But i love this monitor!
2165173
Sound may not work unless you go into control panel in Windows and change the default sound device to the newly attached monitor.
1445582
We've not had that problem (yet). My only thought is the internal sensitivity element and the sensitivity button are not making a connection. It may be necessary to open the monitor to determine if something has come loose. Sorry I couldn't be of more help.
210396
There is a microphone mute switch on the volume control. Muted sound has to be done via hotkey/desktop action/etc.