ink cartridge installation Seeking advice on how to get ink cartridges installed. Is there a trick I'm missing. They simply do not fit. When positioned against the back "wall", they pop out when I press the "push" dot. I have never had this sort of problem with other cartridges. Have now spent an hour and cannot get any of 6 cartridges properly installed. Not happy! ink cartridge installation Seeking advice on how to get ink cartridges installed. Is there a trick I'm missing. They simply do not fit. When positioned against the back "wall",... » Read More ink cartridge installation Seeking advice on how to get ink cartridges installed. Is there a trick I'm missing. They simply do not fit. When positioned against the back "wall", they pop out when I press the "push" dot. I have never had this sort of problem with other cartridges. Have now spent an hour and cannot get any of 6 cartridges properly installed. Not happy! « Show Less
1183796
I have changed them out several times in the intervening months. A friend came to my rescue and simply got them to click in by placing them a little further back and the pressing on them harder than I had been willing to push. Bingo, it worked and has worked ever since.Good luck.
1183797
Do you mind if I ask you a question about the Canon Pixma 990? It just arrived this morning, and I can't get the printhead assembly to set correctly. The printhead lock lever comes down on the printhead assembly itself, meaning I need to move the assembly further into the printer... but it won't budge. To add to that, now I can't even get the assembly back out.Steve W se.webb@att.net
1183798
My issue wasn't with the printhead - although I found out that my problem with installing the ink cartridges was resolved when I reinstalled the print head. Apparently I had not pressed hard enough on it so it was not level and precluded the cartridges from installing properly.That said, I have no idea about your issue and would suggest you start a new discussion so that your specific problem gets attention. I think it will be lost in my ink cartridge question and you're more likely to get some advice from a separate discussion. GOOD LUCK! Nan
919852
Try gently pressing down on the top of the cartridge at the front edge. It should just click in. Ensure you are putting the cartridge in the right slot as well (I have made this eror). Dennis
1190547
hi, you take the cartridge out and fill it with ink, and when you reinstall it, the printer SHOULD show it as "full", but that doesn't always happen, sometimes the level just stays the same on the status monitor, but they seem to work great anyway. hope this helps- I've had mine for well over a year, and still have lots of ink in the bottles, just remember to shake the ink bottle a little while before you are ready to put ink in the cartridges, as the molecules do settle in the container-or so I have read in several places. happy printing
25935
If you have a continuous ink system you just put right in the ink reservoir. You can also put it into a cartridge but only in measure amount otherwise the cartridge may leak. You may also need to reset the chip on the cartridge or it will keep saying the ink levels are low despite plenty of ink in it.
1939581
If you are talking about the actual ink cartridge (not how to get to it), there is a little tab (arch...kind of like a rainbow shape) on top of the ink cartridge that is currently in your printer that you can stick your finger under and flip up. There will be two of them (a pink one on the left for color & a black one on the right for black). Once you flip the tab up, the empty ink cartridge will be slanted so you can take it out and replace with the new one. Position the new ink cartridge in the same position as the old one was in (slanted position) and push down the tab (ink cartridge will pop into position on its own). Good Luck. If you are talking about the actual ink cartridge (not how to get to it), there is a little tab (arch...kind of like a rainbow shape) on top of the ink cartridge that is currently in your printer that you can stick your finger under and flip up. There will be two of them (a pink one on the left for color & a black one on the right for black). Once you flip the tab up, the empty ink cartridge will be slanted so you can take it out and replace with the new one. Position the new ink cartridge in the same position as the old one was in (slanted position) and push down the tab (ink cartridge... » Read More If you are talking about the actual ink cartridge (not how to get to it), there is a little tab (arch...kind of like a rainbow shape) on top of the ink cartridge that is currently in your printer that you can stick your finger under and flip up. There will be two of them (a pink one on the left for color & a black one on the right for black). Once you flip the tab up, the empty ink cartridge will be slanted so you can take it out and replace with the new one. Position the new ink cartridge in the same position as the old one was in (slanted position) and push down the tab (ink cartridge will pop into position on its own). Good Luck. « Show Less
1521575
your printer comes with ink, which is considered a starter pack that hold a lesser amount of ink than the slandered cartridges.(typical for all printer manufactures) when I ordered my printer I also ordered both black and try colored cartridges for I knew that the printer came with starter cartridges. On your LED display (if idle) press OK on your printer and your ink status will appear. this will show you your ink levels individually and it will also show you when a certain cartridge is low by indicating LOW. if you are a Prime member this is the time to re order and you will receive the replacement in two business days. there is also a ink status monitor setting that will appear during set up that will put an icon in the lower right hand corner on your PC's monitor that you can click onto view your ink status and will automatically inform you when a certain cartridge is getting low. you only need to replace the one that is low. DO NOT use cheap refilled cartridges, they are prone to leakage and can cause permanent damage. I hope this helps... 0
396040
Why won't printer print in black. Cleaned heads several times and nothing helps. All ink cartridges are over half full. Colors print great, but black won't print. Not an answer, the same question as asked before. Can't find answer to question someone else asked.
1865620
I think if you go to their web site you can download/get instructions...?? OR go to YouTube.com and do a search on how to refill ink cartridges... there's several videos on how to do it... also it helps if you list the type/model # of your cartridge....
2247372
It did not work for me. It is sitting next to my printer while I continue to buy expensive ink cartridges. It would not click into place and the machine would not recognize the CIS. I inquired on the helpline, but they just kept telling me to press harder until it would snap into place. Still didn't work.
99399
Try this. grasp the sides of the ink cartridge firmly and the press the front top clip on the cartridge till you can pull it straight up. If that doesn't work do the same (pressing front top clip on the cartridge) and jiggle the sides of the cartridge and at the same pulling up gently until it breaks lose. It's also possible to remove the print head but that can be done by squeezing the two clips at the back top of the print head and lifting. I would avoid this unless it's absolutely necessary because you may have to replace the print head once removed. Just be careful and work gently with the information described above. Good luck. Try this. grasp the sides of the ink cartridge firmly and the press the front top clip on the cartridge till you can pull it straight up. If that doesn't work do the same (pressing front top clip on the cartridge) and jiggle the sides of the cartridge and at the same pulling up gently until it breaks lose. It's also possible to remove the print head but that can be done by squeezing the two clips at the back top of the print head and lifting. I would avoid this unless it's absolutely necessary because you may have to replace the print head once removed. Just be careful and work gently with... » Read More Try this. grasp the sides of the ink cartridge firmly and the press the front top clip on the cartridge till you can pull it straight up. If that doesn't work do the same (pressing front top clip on the cartridge) and jiggle the sides of the cartridge and at the same pulling up gently until it breaks lose. It's also possible to remove the print head but that can be done by squeezing the two clips at the back top of the print head and lifting. I would avoid this unless it's absolutely necessary because you may have to replace the print head once removed. Just be careful and work gently with the information described above. Good luck. « Show Less
1136887
User's Guide starting at page 74, Replacing Ink Cartridges. Do not take out cartridges if you do not need to replace. When told to replace, cartridge retains small amount of ink to prevent air from drying out and damaging print head. For each new cartridge you install, press yes for new to reset ink dot counter for that color. If not brand new, press no. I find nothing in the instructions that suggests that black only will not work. Colors obviously interact. To play it safe with your machine a visit to Brother on line would be my best advice. Rosemary Read
2268225
Pat, I always assume the basics first and not knowing your expertise, just make sure you pulled the seal tape, have the right cartridge, reboot the printer, etc. Then I'd look at the printer's web interface, and the Windows troubleshooter before giving up and returning. If it's something you're doing, a new printer won't be any help.
268225
my printer never could either. I was told to turn the printer off, remove the cartridges, add the cartridges back, and turn the printer on. it never helped me.
1026868
I had the same issue with one of the cartridges. I assume it's the chance one takes with super cheap ink. I did order more and if it has a problem again, I'll just pony up for the full-priced stuff.
2053504
Correction ONLY. Ink cartridge is seperate. Makes for difficult installation but what can one do.
2008524
No I have not found a way to do that. I just had the same problem and luckily had a new cartridge handy. I get the best service and prices from inkjetsuperstore.com. Also fast delivery. I always order 2 of what I need. So when I put in the second one, I order more so I won't be in a bind. Older printers would let you take out the cartridge and shake it and put it back in but not this one. This printer is not the easiest to operate. It has a mind of its own.
467252
Hello, I bought 5 sets of ink cartridges off of a seller on that large auction site thinking I would save loads of money. Followed the instuctions to a tee and my printer now does not recognize the chips. Tried reset hold/ OK hold, nothing. Wasted 36 bucks on 35 cartridges I cannot use, not to mention the huge mess when you open the "pressurized" new cartridges. Ink on clothing and desk with no fore-warning. Avoid the refill cartridges that you have to pull off the chip and reset it on the new cartridge unless you love throwing money away while becoming totally annoyed and exasperated at this exercise in futility. Hello, I bought 5 sets of ink cartridges off of a seller on that large auction site thinking I would save loads of money. Followed the instuctions to a tee and my printer now does not recognize the chips. Tried reset hold/ OK hold, nothing. Wasted 36 bucks on 35 cartridges I cannot use, not to mention the huge mess when you open the "pressurized" new cartridges. Ink on clothing and desk with no fore-warning. Avoid the refill cartridges that you have to pull off the chip and reset it on the new cartridge unless you love throwing money away while becoming totally annoyed and... » Read More Hello, I bought 5 sets of ink cartridges off of a seller on that large auction site thinking I would save loads of money. Followed the instuctions to a tee and my printer now does not recognize the chips. Tried reset hold/ OK hold, nothing. Wasted 36 bucks on 35 cartridges I cannot use, not to mention the huge mess when you open the "pressurized" new cartridges. Ink on clothing and desk with no fore-warning. Avoid the refill cartridges that you have to pull off the chip and reset it on the new cartridge unless you love throwing money away while becoming totally annoyed and exasperated at this exercise in futility. « Show Less
376850
Had the same problem. Be patient. Remove the cartridges and re-install the cartridges making sure to seat them fully.