i just receive it this afternoon, but not working at all, show me how to contact seller or what to do? thanks.
1195599
Can you provide more details? What is your camera? Did you try mounting a flash directly or wireless trigger?
1141414
I have the same problem, I just got it in the mail today. Looking to return it. Anyone else?
258824
Mine works fine. Overall this is an excellent product, especially considering the price. The vendor should be able to exchange for you.
448761
Send it back as quick as possible. You've already had it work longer than mine ever did.
985701
Youre supposed to let it charge for a few hours the first day you get it. If that doesnt work maybe you should contact the company and get a new one.
863181
Mine doesn't have any play in it. Maybe there is some type of defect? It might be worth it to do an exchange on it....after you hear from other purchasers to see if any others have the same problem. Sorry I could be of more help!
100268
Mine didn't work from the time I received it. I simply sent it back to Amazon for a full refund.
1118172
Mine seems fine. Have you tried to reach the seller? Other than returning the product if you felt it was old, I do not know what you can do.
1103745
Contact the vendor right away. It should be listed under the Seller's information and tell them the problem. You might need to go under Your Account in order to contact the vendor. Also, there is a section on Amazon for Returns & Replacements. That might also be a good place where to start. Hope this helps. Sorry to hear about your issue. I have one and no problems. Love it.
1260767
I got mine about when you did. Mine still working fine. Did it drop or fall harder than normal? Email seller see what they can do.
193478
No good, since the day a I get it, is not working and I don't know how to returned. Very disappointed ...
1103834
I had the same problem with this item. Bought it for my daughter for Christmas and it didn't work when she opened it. The wrapping also indicated that it had been opened before - didn't seem new. Perhaps it was a return from someone else and they tried to refurbish it. There was packing tape all around it.
921711
I have encountered the same problem ever since i received it, and it cannot be solved even after i unplugging everything. Should i just ship it back for refund?
2119055
I wish I could help you out, but mine doesn't work either. I thought maybe mine was just a lemon since almost all the other reviews were fine. If I figure anything out with mine I will message you to let you know =) Sorry yours isn't working either =(
1814336
It sounds like you got a defective one, I'd recommend to do an exchange with Amazon. Good luck.
1752665
I received mine today and the exact thing is happening. How did you resolve this?
1252072
I have the same problem on mine , I cant get it too work feel like I have been ripped off , let me know if you get it too work .