Unsatisfactory Canon Repair: Anyone have any suggestions how to get them to either replace or get their butts in gear?
933067
any update? My brand new TX1 has a little blue spot on all video done in low light. Does that sound familiar to your 'spot' problem?
192616
The one that i have is not working either, the paper is not rotating at all, i still have it but purchased a canon, that ive had no issues with!
79834
I would call Canon and bitch them out. Sadly, it seems like all the manufacturer are doing the same thing and I think it's a crock. Who wants to sit at the PC and read what I heard is a 96 page manual with COPY stamped on it. I was going to buy the 20is and found out there was no manual. I don't have to have a Canon for a P&S;, I would rather find one with a manual, which I haven't yet.
78680
Not that I am aware of. I would contact Canon directly and ask. Or give Calumet a call.
763634
best way to be sure is to contact canon folks at a store or through google. . .
1969022
All I received with my camera was a CD. I would contact Canon and see if they have it online that you could print out.
2201141
Well, the CSR, when I called Canon, was very helpful and there was no wait time. But I wasn't aware that the print heads were easily replaced - are you sure you replaced them already, or did you just replace the cartridge? Because it does sound like a clogged head.
1509912
I recommend you report that to Canon Customer Service and see what they say. If, as I expect, they will indicate something not right, I'd send it back to Amazon in exchange for another since still in Amazon's 30-period for returns rather than sending it to Canon for repair. I have always gotten a very quick from Canon Customer Service and am very satisfied with the service I have gotten from them.
891498
Hahaha. Oh Dan-you're so pithy. Hahaha. No, seriously. I wouldn't know the answer except to advise you to visit the Canon website/FAQs. I'm just venturing a guess that they should be able to help you because they made the machine. Keep smiling and keep making people laugh. Thanks for tonight's giggle.
628701
I would take the cartridge out and make sure it appears to be in good shape and reseat it then try again. If that does not help I would call Canon they were very good to me when I first had mine and they may replace you cartridge for free.
1249709
Visit www.canon.com and put in the model number. They have contacts who will be back with you promptly. I'll have to see for myself sometime but so far, I haven't needed to look for it.
1775129
They had send me a replacement for Canon .. Both the units did not work and quality is extremely poor. I would not buy it.
176004
I got one with the same defect and just returned it to Amazon. I called Canon and they told me it was defective.
1073258
no idea if it can be fixed. given the reasonable cost of the camera new i would want an estimate to find out which option fixing or replacing was the best.
1187514
Hi, thank you so much for the speedy reply! I have performed a reset on the camera, as well as removing both the battery pack and the watch battery, to no avail. I did think of trying an external flash unit, and am currently trying to borrow one from a friend who has a genuine Canon unit to see if this will work. I have also contacted a UK Canon-approved repairer to get a quote, so I should hopefully soon know how much I can expect to pay. Thanks again for your help in the matter. Kind Regards, Andy
274105
I had the same problem with another model (Powershot A620). Tried to fix it myself but couldn´t. Send it better to a repair shop. Openning will only damage it more. Sorry.
597934
I am SO grateful - thank you. Canon should most certainly list this error and remedy. Thank you again.