I was told orally as well as by email by an agent of SquareTrade that this particular product also covers hardware failures. Is that true?
1174896
Yes! They basically cover anything and everything except for removable batteries.
1174897
Yes. My problem was a hardware failure. They told me if they could not fix it, they would give me a choice of check or Amazon gift card to buy a replacement. They were able to replace the part and returned my laptop to me ahead of schedule.
1413825
I just called square trade and they told me that it only covers products/laptops purchased on amazon. No where on the amazon sale page does it mention that. It just says you have to purchase the square trade warranty within 30 days of purchasing the laptop. I have 2 days left to get the warranty, ????
1529460
I am not sure...you would have to call them. However we are disputing all of our warranties with Square Trade as they would not honor one warranty with a keyboard....so we're really worried about them covering anything more expensive. Good luck.
1186260
I immediately bought a policy with Square Trade which will cover everything, including operator error. Hope this helps.
1293252
I just got off the phone with Square Trade and they said they do NOT cover refurbished items unless purchased through eBay. The ST rep said that since ST is partners with Amazon, their warranty offer automatically shows up in Amazon listings whether the item is refurbished or not, their computer can't tell the difference. Glad I called!
1049305
I always buy squaretrade warranties with electronicss nowadays, although I'm thinking your still under manufacturers warranty? If not Amazon should provide help in returning what is clearly a defective item.
1880306
You can't expect a company to warranty a perishable item such as a battery. I thought Square Trade serviced the electronics industry, so if they cover small tools, it's news to me. Go directly to the horses mouth and call their contact number.
1373884
Yes, I don't see why you would not be able to.I would contact SquareTrade just to be sure and go them. Square Trade will cover ANY repairs or damage even if you drop it, gets wet...anything. If they can't repair it and they will replace it.This is why I like the plan so much.
1800400
I've had a similar issue. I'm not sure if it's important or not. If you look on the packaging you'll notice that there is NO way to contact the manufacturer.The only thing I can suggest is to call up a computer place and run that by them to see what they say, orr even call a place that sells electronic parts. If you do get a response, please let me know what they say.
2235703
Square Trade, to my understanding, will warrant almost anything warrantable. I have requested for items purchased on the internet their warranties and had no problems. Even when I inadvertently purchased the wrong warranty, they were happy to change it to the right one. Purchasing an ESP or warranty has saved me money on several occasions. Each time I had a problem with a purchase wearing out before its time or breaking, they were fine with refunding me the purchase price of that item (just not the shipping cost).
809598
Does no one bother to go to squaretrade.com and read the terms?? It specifically states it may be new or refurb.
645534
Get the SquareTrade 2-Year Electronics Accident Protection Plan. It should cover them.
1022019
It does cover items you buy from 3rd party sellers for Amazon that are used. Be very careful when using 3rd party sellers of used items. Amazon finally took care of me on a used laptop I purchased from a 3rd party seller. The laptop was a real problem and never got completely fixed. Amazon granted use of the Square Trade Protection plan I got along with the laptop, I took it to the shop that works on all my office laptops and they got it working. Thankfully Amazon paid the bill as the seller would not take the laptop back without a 15% restocking fee. The restocking fee would have cost me $100 so thankfully Amazon came through for me. I have since donated the laptop in a raffle so, its someone elses problem now.....
2095983
No, I don't think they do. There are some plans that do offered by other company's, but they are triple the price of this one. Square Trade covers drops, spills, being run or any type of failure over, but not losing it. According to the website it covers Drops From cracked screens to broken internal parts, we cover the big damage that can come from even the smallest falls. Antenna/Wi-Fi Failure If your phone can't get a signal where other phones can, there might be a problem with the antenna. No worries, you're covered. Spills Doesn't matter if it's one splash, one spill, or full immersion in a swimming pool-we've got you covered. Broken Dock Connector Port If you need to wiggle the power cord or hold the cable in place to get a charge, it might be the port, not the cable. If so, we've got you covered. All Mechanical or Electrical Failures We cover complex internal parts that can fail during normal use, even years after your purchase. Touchscreen Failure We cover broken touchscreen digitizers, which can result in a display that looks active but doesn't respond to touch commands. Display Failure We cover dead pixels, white lines, or total blackouts that can make an LCD screen unusable. Won't Power On You're covered if your smartphone stops turning on or its battery stops holding a charge (50% or more).
2156443
Yes, most definitely. You'll just be asked to send them a copy of the receipt proving date of purchase and amount. My first SquareTrade plan was for an ereader I purchased at BestBuy.
422407
I'm sorry I don't know the answer. I would think you would have to ship your hardware to a warranty repair center.
399932
Yes. I purchased a refurbished notebook and square trade 3 covers it up to purchase price of the refurb, not the original price of the computer. Hope this helps.