I am trying to use this headset with a Windows desktop computer. The mic is not being recognized. I keep getting a message that it's not plugged in?
1189365
If you are going to use the mic you have to use the breakaway cable( It's that black thing that says the intruder on it and has the on and off switch for the mic) that ends with two jacks, one for the mic and the other for the headset itself. Try that!
1189366
U need to use the splitter and plug the two ends in to the coresponding jacks, green is headphones and red/pinkish is mic.. If that doesnt work idk, i love these headphones but ive always used a seperate mic
2038746
Nope, your receiver is probably defective, I just plugged mine is and boom... working, great headset.
303356
I love mine, it stays connected unless I get too far away from the bluetooth source. One recommendation may be to go to your bluetooth device list and have it forget/delete the headset and then put the headset in discovery mode by powering it up and holding the power button until it flashes blue. Reconnect it that way and see if that helps with the connection being more stable. Other than that I'm not sure what you can do. I use mine with my iPhone, iPad, iMac, and MacBook Pro and have not had these problems. I have not tried it with a PC.
604786
What operating system are you using? If you're on Windows 7 or newer you may need to select the headset as Default Device or Default Communication Device in the Sound Control Panel after plugging it in.In this case applications that were open may need to be restarted for changes to take effect.
1004416
1. Make sure to switch on the amplifier for volume boost. The switch is located below the right ear cup.2. If you are on PC, check the mic volume control in the computer.3. As the mic is located on the ear cup, you might need to voice up a little.4. Check if the cable is properly connected.5. Try on different devices.If none of the above is working, I guess most probably you get a defect item.You will need to send it back to the seller then.
62450
You don't have the mic plugged in on port correctly. Maybe little plastic over port or not snapped in tight enough
1043623
Hello Erica! I am not sure where you are using the Headset. If you are in an office quiet environment and are having a problem perhaps the headset is faulty? Its not the best choice of headset from my experience anyway. If you haven't bought it yet - DON'T!
1954017
either theres a problem with the jack or you have to change some settings around as soon as u plug it in on my computer a window pops up and my computer has a list of options to.choose from because it didnt recognize it and when i chose mic it worked
1247581
If you downloaded the driver it could be your microphone boost that is on, or maybe you have some grounding issues, make sure your usb is in all the way, or it could be that your microphone have some wiring issues. If everything doesn't work, try looking up on google.
1682349
I tried this and it did not work. I plugged the headphones into the microphone jack on a desktop computer running Windows XP. I went to the control panel to test if the mic was working and it was not. It doesn't seem to work this way. But I have been using the headphones for quite some time now and they are excellent. Very good sound! And the mic works great during calls also.
369936
Plug it in, insert disc & install make sure it's fully installed. Then headset will be ready for many things. Also works for ps4. If that doesn't work then try uninstalling it & try again or unplug to plug back in. Maybe a different USB port?
1611159
If your headset has a plug for the mic and another plug for audio you will plug them both into this device and it should work fine. This does not us your built in sound card. It is a second sound card when you plug it into the USB port on your computer.
1908495
my mic works perfectly with no issues... if u tried messing with the settings and it still doesnt work it might just be a faulty product....
56950
I have this mic and would like to try that on my laptop. since it only has one plug (not two) - where exactly should I plug it in? I don't want to wreck it...What applications do you use it for? I really would like to see if it will work with dragon naturally speaking version 11.5
420548
I couldn't get it to work either. I should have sent it back. I finally got Skype to work using the head set/mic from my Dragon Speaking program.
172903
Mine is great earpiece volume wise, however no one can hear me with the throat mic. also check volume knob is turned up.
753242
Ok. I'm probably going to sound silly but, did you plug it into the Aux. Also there is an on and off switch on the mic.. other than that, I don't know. Ours worked fine. It might be a bad one.