Did anyone else have an issue with the portafilter breaking? Mine snapped after about 6 months of daily use.
1163357
yes, I bought this for my son's birthday gift and it broke after four months. Just beginning the return process. My son absolutely loved it and misses using it, hopefully it will be replaced.
1163358
Yes. Emailed Cust SVC with photo. Waiting on replacement. Looking for third-party part that will fit.
1163359
we haven't had any problems with ours ... we don't use it on a regular basis ... perhaps once a month to "wow" guests and or really make an espresso.
1163360
Yes after about 5 months in my case. The U.S. Distributor will replace it with a proof of purchase. I had to get their email from the uk maker.
1163361
Yes. After about 6 months of daily use, mine snapped. I gave them the benefit of the doubt and just bought a new one that's been going fine for about 4 months.
1076766
If neither of the other answers here works, you might have bent the top tubes. That happened to me and one actually BROKE. Don't try to get the manufacturer to make good on his warranty. He'll tell you that you used it wrong and it is not defective (see my other review: http://www.amazon.com/review/R2217KI7AHEUHY/ref=cm_cr_pr_viewpnt#R2217KI7AHEUHY)
1423690
Interesting. Mine broke too. I had forgotten about the 100% guarantee. Pls post what you find out.
683987
I cannot honestly answer that question as I have never encountered an issue with this item breaking. I apologize I don't have a more informed answer.
1115496
Mine broke too. :( I would love to know the answer to this question .. anyone know how to contact the seller?
1754040
Hello, this particular portafilter will not, but we do have the correct portafilter on order. We are currently sold out on our Amazon store. If we can be of further assistance feel free to contact us. Best regards, -caffe forte
2273690
I will be honest with you, ours was broken when we got it , then they had no more. All i read are bad reviews on the product and the company. good luck
954700
I'm on vacation right now, but am sure it is warranted for at least one year. Have you ever broken one? I beat the beJesus outta mine!
2077699
This happened to me the day I got it. I called customer support and they said it's very common and you can't fix it without breaking it. It's just a piece of plastic junk.
1643007
I broke mine as well and haven't used it since. I will say after I stopped using it my SPS and LPS corals started to grow faster. I now use a protein skimmer and a gfo reactor and my tank is doing better than ever.
1068032
I have had mine since 12/13, but it recently stopped latching. Customer Service has been helpful, but it will take 5-7 weeks to repair. Not happy about that aspect. I did complain about the return shipping and they issued a Call Tag, but cannot tell me if they can repair or if there will be any charge. That concerns me. Since I use my mixer several times a week, I may just get a cheap back-up for down-time.
501460
I had mine for about a month before it began cutting out, so you did better than I did. I was going to try and fix it but I'm too busy at the moment. And here I thought it was the most durable looking of the available ones.
20318
Ours broke when it arrived. I contacted the seller and they sent me a replacement. If you broke it, not from shipping, I imagine they sell it. Doesn't hurt to ask...Hope it helps. Good luck.
474133
Nope! Check out my review of this model to find the other model I bought when this one's globe broke early on, just as others' reviews warned. Sorry if it happened to you, too!
1711970
The only thing that broke on mine was the little clear little plastic triangle that I pour from. It was just one of the ears on it, a pain, but I can still use it. Other than that every things fine. Won't the company replace it? Guess I'ld be ticked if they wouldn't. Use my Ninja at least twice a day. Good luck
1806376
Yes, mine broke off too after a short time. I was told there was no way to fix it, and that no one else ever has that problem.
267871
Happens all the time. I also just had one break. They will replace for free but it takes forever for them to respond and about 14 business days before I will get the replacement. I like the bottle, but issues only after a few months.