The negative comments are all about the thing falling apart. It would be great if the manufacturer checked into this Q & A and said if anything had been done about that. Should I buy it and tape it up as a preventive measure? The negative comments are all about the thing falling apart. It would be great if the manufacturer checked into this Q & A and said if anything had been done about that. Should I buy it and... » Read More The negative comments are all about the thing falling apart. It would be great if the manufacturer checked into this Q & A and said if anything had been done about that. Should I buy it and tape it up as a preventive measure? « Show Less
1180842
Honestly, I wouldn't bother with this one. Straight out of the box I was forced to take it apart because the power button broke off inside of it. No amount of tape would of prevented that. Also, since I had an intensive view of the internals, I wouldn't put my money on this thing staying together.
2051714
Seeing as I am mechanically inclined, I would try taking it apart to see if it could be fixed and then probably throw it in the garbage. For the price it isn,t worth paying to have it fixed . I bought two with the idea that they might last for a couple of years and then be replaced.
1808453
This didn't happen to me, so I would assume that it is not normal and is the result of a manufacturing defect. If you bought it on Amazon it's easy to get a return authorization, order a replacement, use the questionable unit until the replacement arrives and then send it back. I would do that simply because it might keep coming apart in the future and at that point you wouldn't be able to return.
1668619
Uh.. ye-ah! Seriously, this things dont last forever. What's the alternative.. get it repaired? Good luck with that. I'm not being a smart ass.. I'm realistic. At the price you originally paid, a unit with reparable parts would be 2 -3 times more expensive.
353321
Yep, I will state again this product is designed to last until just after the warranty is up and then turns into landfill. If you are thinking about buying it, don't. If you are still within warranty and it starts slowing down get it replaced NOW.
2173108
Problem.... I spoke too soon. Used mine again this weekend and it definitely does slip. Sorry for the bad news update. It is possible to slip it back, just takes a little messing around with it. Too bad they don't fix that problem, seems like it wouldn't be difficult, and then the product would be awesome.
2148185
It's all about how you handle it. Consider it a collectible, made from plastic and metal cast. If dropped on its head I could see it possibly breaking. I personally haven't had any issues. It's dropped once or twice and it works just the same as ever. I did have to return the first one I'd ordered because the tip wasn't glued sufficiently. If was loose and sort of rattled around on its base. Had I dropped that one on hardwood floor I could totally see it breaking. But that's why I returned it. Just inspect it well, handle with care and you'll be okay. ☺��
976697
Mine had a rip on it too. I didn't look into replacing it. I certainly wasn't going to return it since I put it together. I would like another also.
478685
Colonel Keds makes some very good points. I agree with most everything this person says.So flame all you want folks. He makes good sense. Let the manufacturer have it if they do not support their product faithfully.Whether you have it or not you can still give good insight into what is happening. As long as you stick to the facts of your experience.I want to know the whole story from ordering to receiving to using. Wouldn't you all like that too?
52702
I'm afraid I have to disagree with the others. A 115 lbs person used the twin version of this mattress for about 3 years though she should have trashed it long before due to poor sleep. It developed a permanent depression in the middle. Curious, I pulled the thing apart before disposing it. The "cool" temperature of the mattress is achieved by fluted foam rows in the non memory foam section, which weaken over time - flattening. The memory foam layer lost it's bounce and flattened in the middle even worse. Maybe we just got a faulty unit, but I'd only consider this mattress for a child or guest room. I'm afraid I have to disagree with the others. A 115 lbs person used the twin version of this mattress for about 3 years though she should have trashed it long before due to poor sleep. It developed a permanent depression in the middle. Curious, I pulled the thing apart before disposing it. The "cool" temperature of the mattress is achieved by fluted foam rows in the non memory foam section, which weaken over time - flattening. The memory foam layer lost it's bounce and flattened in the middle even worse. Maybe we just got a faulty unit, but I'd only consider this mattress for a... » Read More I'm afraid I have to disagree with the others. A 115 lbs person used the twin version of this mattress for about 3 years though she should have trashed it long before due to poor sleep. It developed a permanent depression in the middle. Curious, I pulled the thing apart before disposing it. The "cool" temperature of the mattress is achieved by fluted foam rows in the non memory foam section, which weaken over time - flattening. The memory foam layer lost it's bounce and flattened in the middle even worse. Maybe we just got a faulty unit, but I'd only consider this mattress for a child or guest room. « Show Less
1248737
I've had mine for a few months and have used it a lot...sometimes I put too much in, but I've not noticed any gouging. Doesn't it have a 10 year guarantee? AS long as it still works and it's just looks, I personally wouldn't worry until it looks like it might actually be breaking apart. I guess it's just a bid DUNNO from me
42302
I'm not sure what your question is. I have no negative comments about this item. I purchased this item for my young grandsons, and it they like it.
626741
It's so funny. I like this q&a thing. Idk I have has this happen before. Does there seem like there is less material in the tube as well and are the rubber washer things different. My guess is that it just is extremely old and things change in the tube. The company will send you a new one though if you call them and send it to them.
908032
I'm not sure. It is good for maintenance, but I would get a professional's opinion as to what exactly is causing the issue.
2100839
I don't know of anyone that repairs this ladder. Ladder repair is a tricky thing. Probably a liability thing. Anyway, am I the only one that keeps pinching myself while collapsing this thing? Ugh!
1642044
We've had ours for just over a year and the same thing happened -- and I can confirm, it is a fire hazard, which perhaps is why the company will send another out right away. (I'll find out tomorrow what the policy is when I call). Thanks for all the suggestions. I bought mine on Amazon and will call there too. As others have written, if the damaged one must be returned, there's no use in messing with it as it's a wash. I'll keep fingers crossed.
15052
I feel as if the real question you might be asking is whether or not it "falls" apart. I've had mine for months and I use it often. I've had no issues with durability as of now.