How do you pack this so it ships cold? If ice is melted does it affect the product
1169105
We ship with ice packs that are inside zip lock bags so there shouldn't be any damage to the products.
1169106
They don't ship it cold but we have given this to our son for years and it works well
1169107
HiWe ship all of our cold product in a Styrofoam container with ice packs. We ship them at the beginning of the week to try and prevent them from sitting in the postal office. The product can be left at room temperature for a few days with out losing its strength.
1169108
I suggest you ask The company shipping it. I am a user of the product, not the retailer. It should ship in dry ice just so you know
164041
well by the time the shipment got to me the icepack had melted. But that never seemed to alter the effectiveness. I suggest you use an icepack for as far, or as long as possible until you reach your destination :)
673122
No ......It's not shipped with a cold pack. I will Not order from this side again. It took 5-6 days to get to my house and it was not protected.
2144664
Dear Kevin, We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival. Please contact us with any additional questions.
910563
Hello! We apologize our company Swanson Health Products does not ship this product with a cold pack. We do not have a long enough shipping time to cause damage to the supplements. We hope this helps clarify. Please contact us back if we may be of further assistance! Kayla P. Account Specialist
535013
just put your frozen item on the tray ... if you wish, warm the tray first with warm water
1225332
No, mine was shipped to me in box with other items and not cold. Which makes it useless...
1723132
Mine has never come with a cold pack. I just put it in the freezer when I get it and it always works just fine.
237922
AThis item is not cold shipped. As the item always is kept in climate controlled facilities with us and the shipping carriers. In the amount of time it takes to deliver, it will not affect the product
927722
Hello, Unfortunately, we do not offer ice packs within packaging. Shipping time is not long enough to have a significant impact on the quality of the products. We test our products throughout the shelf life to ensure they meet the label claim. We ship our products to Arizona to be tested for potency and purity by independent third party labs. Please be assured the potency is still meeting label claim despite shipment in high temperatures. We hope this information is helpful. If there is anything else we can assist you with, please let us know! -Anna H.
1163966
It arrived in great condition for me, but it was colder when i last ordered. i could imagine that there might be the possibility of melting if shipped in the summer. hope this helps.
112422
It comes with ice trays so you can freeze it yourself but I'm guessing actual ice would melt in shipping.
1083900
amazon is made up of many sellers, and some use ice packs and some do not. You will have to contact each seller to see how they ship this item.
1013947
Dear Stacey, We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival. Please contact us with any additional questions. THDV Staff
769348
This item came packed appropriately. Don't think you have to worry about the cold. Never read anything about protecting it from the cold. I just ordered again and live in a frigid area around Chicago and aren't concerned about cold exposure. The bottle does state store between 59 - 86F degrees and don't refrigerate. If it is a concern, you might wait until it is warmer or ask the seller.
1752539
Hello Valued Customer, We do not ship any of our product cold-packed or refrigerated. You can be assured the ship time is not long enough to require any kind of temperature-controlled shipping. After much testing, the quality is not compromised during shipping times.
88222
Hello Kristina, No, we do not ship with cold packs. However, the manufacturers are aware that products are not going to be refrigerated 100% of the time, especially with companies having to ship the products, and the bacteria exceed the label claims at the time of manufacture to ensure that the bacterial are still viable and as quoted on the label up until their expiration date. We hope this information is helpful! Best in Health, Jessi V.