Does the USB output support AC mode? Connect your phone to USB output and then check in system settings>battery if it says USB or AC
1184291
I'm answering again but it was USB on a NEXUS 5 and as someone else put it Great Charger one of my best buys
487851
Yes. USB output is indeed AC mode. I cannot say enough good things about this charger. Works like a boss!
1184292
It says AC while plugged into USB. (Nexus 4)While using inductive, it says wireless. (Nexus 4)
431091
I'm not certain. I have an Android phone and unfortunately none of the things I hoped would work through the usb do work.
1802487
I believe it depends how you have your phone set, check to make sure when the phone is off that you enable the charging icon to appear. Always turn your phone off to let the battery charge the first 3 times, if this doesn't help than I believe you might have a bad battery.
950517
I use an a.c. to.usb wall.plug adapter....otherwise plug the usb into a computer usb port for 2 hrs,light in headset should turn blue indicating full charge
973777
You should look at the charging indicator on your phone to determine if it is being charged. Unless your charging indicator is ON, your device is not being charged, regardless of any lights on the PoweRocks charger.
733806
The USB is output only, not input. You can use that port for charging devices with an already charged battery. For instance, I charged my iPhone during a power outage. Pretty handy, but it doesn't work the other way.
555337
When i plugged in mine it the device regognised it without a problem. If you are having a problem maybe you can try another type of flash memory. (Kingston) Unfortunately i could never connect my phone's memory through usb
468261
Hmmm-try another phone on the cradle or plug in w/cord to audio to see if it works on that option.If no response-my best guess is death.
398142
The battery claims to have a 1amp output, however it doesn't seem to charge as fast as 1amp wall outlet. I believe this is because the phone is recognizing it as a USB charge, and not letting it charge at it's full speed. Some specific phones have aftermarket (aka, root, rom, and kernel) support for USB FastCharge support but it doesn't seem the most up-to-date (android 5.0) supports it yet, while older versions do.
947510
I don't think I can be of any help, but maybe the charger is bad. Usually when you charge a phone it tells you if the phone is charging and when its fully charged.
342335
Does it have afresh battery? Did you install the battery, did you press the power button on top right corner of phone, did the phone give some indication of life when it was charging like a lightneing bolt - sorry silly questions but just in case! Also powering directly off the wall instead of a UBS is much faster
232407
Try using the designated USB cable that came with your phone instead of the one that came with the battery. You should see a BLUE light when a device is connected. Hope that helps!
783151
I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and... » Read More I just had an issue with mine not charging. It got to zero and when I rebooted with it plug into the USB charger, I could see the little lighting bolt on the battery indicating it was trying to charge, but it shut off because of low batter. Kind of a Catch-22. I tried this cycle a few times and was fed up, so I decided to unplug it and let it 'die down' for half a day. Then I plugged it back in and the screen showed me that it was charging! I let it charge up for a few hours and it started up and continued to charge. If you are having charging issues, try letting it run out and "die", then plug it in. Worked for me, YMMV. « Show Less
1439043
Sometimes the problem is the cable you use. If the USB cable is too thin the device will not charge. Try with a good cable. If the device does not charge, the device must be defective.
1250073
1) Bad charger. Try charging other things or comparing with different charger.2) charger not compatible with your phone
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
206590
Depends what you're charging from and what kind of power output it has. Remember this is 13000mAh. It's a large battery. If you're charging from the wall try a different wall connector. If you're charging USB you have to consider the amp output of that port. And if you're using solar power you gotta consider output of that as well.