I have this and it's not working. Are there batteries that need to be changed? If not, how is it powered?
1174900
The lapdesk does not have batteries. It is powered by the USB connection. If you are not getting any sound, you can check a few things. 1. Make sure you don't have headphones plugged into the computer. 2. Unplug the lapdesk and play some music. If you don't hear sound from your computer's speaker, check that you have the volume turned up and the source is not muted. 3. Plug in the USB cable from the lapdesk. If the sound switches to the lapdesk, you're good to go. If the sound doesn't switch to the lapdesk, check your operating system control panel to see if the computer recognizes that you plugged in the lapdesk. You may have to tell the operating system to switch audio output to the lapdesk. I've used my lapdesk with a MacBook Air and a Chromebook, and both computers automatically send sound to the lapdesk when I plug in the USB cable. I'm not sure how other operating systems would work.
1174901
Plug the usb from the lapdesk into your laptop and it should work. No batteries. Make sure your laptop speakers are running off the usb.
440708
There are two different switches for settings. Check the one for time on. You probably have it on the lowest time on. Either that or it needs a new battery.
229717
Make sure the input and output are correct. If it still doesn't work then it's the power source. Try a different outlet.
863531
A couple of things. Check the outlet with another device like a table lamp. Change the batteries in the remote. If nothing works, I would send it back. These are refurbished units and the people selling them don't repair them so they will likely send you another unit. Mine works great
1328785
I would return it if it is not even lighting up. Mine works well with the batteries. It sounds like something might be wrong with the unit. It has to light up to work. Good Luck!but
1100214
Dear Customer, It could be battery activated. You may also connect it to 110v power directly. If you have further problem, please feel free to contact us.
57085
It's battery operated. You need to change the batteries eveery few months (about 6 months), but it has not been an issue.
1110623
Mine just arrived and we can't get it to even turn on. Three people have tried. The batteries test good. What are we missing?
1572896
It has to be plugged in to function. No batteries or charging capabilities. hth
637807
I've had no issues with mine at all. Try replacing the batteries first then disconnect the clip where it connects together leave off for 30 sec. Then plug it in is what I'd do. Good luck
2125573
Mind did the same thing it is broken. You need to return it iand either get a new one or get your money back your battery pack is not working right
1109124
It is not powered so I guess it is operated by heat or cold weather? Good luck!
510460
Sounds like a defect, I would contact somebody and get a new one. Hopefully they'll take care of you because this is a great light. I ordered mine months ago and carry it with me everywhere and it works like a champ! I haven't had to change the batteries yet either!
307477
did you check that the batteries are in right? Maybe it's a defective one? If you recently got it, you could get a new one
460587
Although I read about this sort of thing from some other reviewers, I did not have this problem. I added the charged batteries, turned it on, and it worked. I don't know if there's a remedy other than exchanging the product. Sorry.
2123201
It needs it's battery replaced. Make sure you check it to see if it still works after you replace the batteries though; sometimes mine have needed to be reset after.
59497
It is powered through the USB port. Just plug into the USB port and it is ready to work.