How does the warranty process work? Would I have to pay for shipping for the replacement? Would I send my current one back?
1172407
I just threw them out. For $5.90, I wasn't going to worry about the warranty.
1172408
To be honest I dont think you would no reason to return the shields. I have purchased these twice for two different phones and they are great.
1172409
In my situation, they just mailed to me a replacement no questions asked. No additional shipping or returning current product.
787684
I had to order a replacement once, and it was pretty easy, really. There was a little confusion on their part at first, but it was taken care of. Email the customer service first. Let them respond. You may need to email them more than once. They will warranty their product. They should send a replacement quickly. I can't remember if I mailed the old one back or not.
1652726
Call the company if it doesnt come back on. Ours had to be returned - we paid the postage. In our case it was several months before it was replaced. Good luck. The replacement has been working great.
524170
I sent mine back in for repair. Because it had been less than a year since purchase, I had to pay for shipping there and back, but the repair and parts were provided. It cost me $60.00 to do this. Contact the manufacturer for details. Hope this helps.
781142
Amazon has free shipping & returns. You can get a refund or replacement. UPS came the next day for mine with its replacement. Very fast & easy. Although the replacement had a broken screen so I'll be repeating the process.
322575
Is it still under warrentee? If so contact company. I have found even if things are under warrentee they may make you pay postage and it is expensive. This has long become a throw away society, sadly. They make it to difficult to get repaired unless you know of a local repair shop, then get an estimate from them. This may be the best way. Anything is fixable but they would rather sell you a new one!
1745803
Contact the company for a replacement, sounds like a defect. I never had that issue with mine.
2141645
Contact Seller in 'Seller Profile' to ask that... I paid only about $8for mine, it would probably cost more for shipping than to get another one though.( If yours is defective, and you purchased through AMAZON, There should be the 'Amazon Guarantee' on it. I would recommend that you contact Amazon Customer Service at their phone number for more info. You can find it under 'contact us' on your Amazon account page... I hope this helps... )
1250251
If its still under warranty you can send it to manufacture and probably get a new one. Unfortunately, it's not cheap to send back.
179908
I would email or call amazon customer service and tell them what happened. Usually they will just let you return (free shipping) and send you a new one.
266550
Company will answer questions, and send you out another one, but they will charge you a shipping cost. My device, malfunctioned while under warranty. Wagan agreed to replace it, but would not pay for shipping which was in excess of $40!
1427672
the warranty is pretty much useless though.. they require you to ship back the unit at your cost along with return shipping paid by you.. you're better off just buying a new one..
1452243
contact amazon customer service and ask for instructions on return for replacement.no problems with mine so far.
522627
Before you buy a new one (they're not cheap), contact the distributor/manufacturer about any warranty that might cover your situation. There known issues Sounds like you just got this model. recently.
1821399
Go through your purchases and go to replace refund for this item. Then they will send you instructions on how to get a replacement
952158
Hey I had to send mine back, and they sent me a new one. I think you should go ahead and call, no emails..They might take forever to answer you.Good luck....Cheers
1065520
I had this problem and I was able to have another one shipped (made it under the 1 year warranty limit by 2 days). Definitely not worth the cost of getting it repaired if it isn't under warranty.The return shipping procedure was painful (website leaves you hanging, not knowing if your submission was successful, phone rep said he took care of it, but didn't, finally went thru). Received replacement blu ray, all is well.