Software won't download. Says I have McAfee. Don't. I've the Windows 7 Service Pak. Seems like it wants me to remove Norton which I do have??? What a pain.
1166384
Try closing your antivirus/antispam software while you download the software.
428636
If I'm not mistaken, I believe it was McAfee. I didn't pay a lot of attention as I prefer and use a different program. I addition, it has all the windows security apps - i.e. defender and firewall for example.
736854
On initial logon, the CPU was at 99% and antimalware was consuming over half the cpu. Uninstalled trial Norton and Mcafee plus all the other trial software, applied updates and works fine. It's the crapware that comes with this computer that slows it down. Simple fix.
450611
I'm using the free version of Avast. It is highly reviewed and so far is running seamlessly. Also I loaded Spybot, since Avast does not have a malware module.
473508
Any of the legitimate ones will be fine: Norton, McAfee, and AVG etc. If you have AT&T; internet service you can use McAfee for free. I have AT&T; u-verse internet and McAfee security suite is working out fine for me.
2151005
I do not have this exact computer, but 95% identical. I just have the 640 gb hard drive and mine is a slimline 5550 model of the same line that came out last July. It comes with a trial ware Norton with Norton pc checkup which is very annoying. Remove it and then throw on something like AVG that is free and not a memory hog. Also, I would turn off some startup programs. Those HP utilities are very annoying and they do checks that you do not need. Oh, if you want to speed up the time it takes to setup you computer go to www.ninite.com. Nothing bad, I promise. I use it at work (computer support technician) and it installs all your required software like itunes, quicktime, adobe reader, flash, java, avg, and more. Just click on the programs and install. It turns off pop-ups and it installs everything in less than 25% of the time and no next's or license agreements.
1142946
you will need to contact kaspersky about this. i dont like the new kaspersky, it doesn't seem to boot until after i am already connected to the internet and several other programs are already working.
1853360
I no longer use McAfee, It by far is the worst anti virus program. Save yourself a huge hassle and get Vipre. I've been using it for 2014 and got the lifetime contract and LOVE it. I truly believe that McAfee is a virus itself.
174901
Have you contacted Norton T/S and asked for their recommendation? I have used this tool before and it works very well particularly for removing Registry entries. However, I have only used it based on T/S's recommendations. About three to five years ago there were continmuing problems with Norton's software apps (see Customer Reviews) especially Norton Anti Virus. For me the problems always occurred after Live Up Date ran (at least monthly). When I called T/S their solution was always 1. Uninstall the software using Add/Remove Programs in Control Panel, 2. Run the Norton Removal Tool, 3. Re-Install the software appllication. Starting in 2009 Norton has resolved those problems and my experience has been to just install the new software (the removal tool is not needed). I recently received an e-mail from Norton that provided me with a website that would allow me to update and use NIS 2011 for the remaining subscription time on my NIS 2010. Here is the URL http://updatecenter.Norton.com/manual/AutoDetect While the NIS 2011 installation program was executing I did notice that one of the program steps was "Uninstalling previous version." I recently purchased my NIS 2011 from Amazon. When my NIS 2010 subscription expires I'll just enter the product key for NIS 2011 and I'll have a smooth migration. Bill Atlanta GA
1236862
Hi Kona! This is what I did and I REALLY like Windows Live OneCare. I went to the Norton site and printed out the "uninstall" directions. After it was uninstalled from my 'control panel', I noticed there were still some .dll files on my computer - DON'T WORRY! Leave them. I rebooted after uninstalling the Norton. Then I installed Windows Live OneCare and then rebooted. It is fast and does everything simply. I would imagine that you should uninstall SpyBot the same way. One program at a time. Windows Live OneCare is BETTER than SpyBot. I'm really happy - let me know how it goes! martyhogan@sbcglobal.net
351840
I wouldnt use Norton at all! I had problem with the install on my brand new computer, contacted them and they wanted to. Harge me $70 to fix their problem! I ended up purchasing Webroot and am very happy!
1556272
Yeah thats what I got. I downloaded the trial too. I didn't get the virus thank goodness, but when i installed it from the cd, it was completely different and watered down. If u get the cd, you have to install it then update from the trial version
1963464
Hi sijia, my issue was with the drivers/software not playing nice with my computer. I had an alien ware m17x at the time. I never pin pointed the problem but I was able to get them to work by installing the updated software from the website. However I was getting crazy errors. But I noticeed after running the installer you will have like 6 new programs under add/remove programs. So I started uninstalling one at a time and seeing when the errors stopped and when the lights would still turn on. Unfortunately I feel like everyone will have a different problem, but it's a place to start. Good luck! Hi sijia, my issue was with the drivers/software not playing nice with my computer. I had an alien ware m17x at the time. I never pin pointed the problem but I was able to get them to work by installing the updated software from the website. However I was getting crazy errors. But I noticeed after running the installer you will have like 6 new programs under add/remove programs. So I started uninstalling one at a time and seeing when the errors stopped and when the lights would still turn on. Unfortunately I feel like everyone will have a different problem, but it's a place to start. Good... » Read More Hi sijia, my issue was with the drivers/software not playing nice with my computer. I had an alien ware m17x at the time. I never pin pointed the problem but I was able to get them to work by installing the updated software from the website. However I was getting crazy errors. But I noticeed after running the installer you will have like 6 new programs under add/remove programs. So I started uninstalling one at a time and seeing when the errors stopped and when the lights would still turn on. Unfortunately I feel like everyone will have a different problem, but it's a place to start. Good luck! « Show Less
1130302
It comes with some trial antivirus software like McAffee I think. I personaly uninstalled it, and left the Windows antivirus (now part of Windows Defender, in windows 8).
1016685
The problem I am now having is I cannot download the Soft ware into my PC. Why?
668517
Windows 7 was installed. Like any other computer "off the shelf" you are on your own for anti-virus. I use the AVG free version, myself, and have never had any problems.
1831640
No it should do what is necessary as in actuality its on upgrade. Only if you are using a completely different product, say AVG and now using Norton, then you would have to uninstall the AVG.