Problem with battery, Product/s must not hold up because one can't get in touch with sales reps for help. Not a good sign. My battery won't charge &amp; I've only charged it 3 times previously. What is one to do?
1142228
had the same problem at first but I discharged it completely then left it on changer overnight, about 4 hours more past the light turning green. Now it holds a charge long enough for 2 trims. DO NOT leave it on charge any longer than that.
264023
I would send it back if you can. I purchased same item and one battery will not charge and the other battery was dead out of the box and Amazon doesn't pay any attention to these messages or I would have heard from them from a previous message.
1205725
Hi T.N. - Not sure about battery replacement. I've had my unit for about a year now with no issues. I searched the web and did not find a replacement battery available. Could it be that you have a faulty charger? Try calling the customer care phone number - 1-866-738-4379
2196007
This may seem a bit obvious but ensure the battery is inserted in the charger the right way round. Assuming this is not the case, determine if the charger is faulty(if you bought a second battery this will be easy)I have had no issues with mine for the last year..
2259127
in fact if battery sustituo exactly the above, but the battery does not work, no holds charge or for 5 min of work, but not how to make a warranty as i am in mexico, me think provider should send a new product that works
85729
Sounds like battery is going bad. If still under warranty, call or email Trio tech support for repair. I had one of these die after only one month and my sister's had issue similar to yours at six months.
1364314
I have the same the problem. It may common cause of battery. Got a new one last year. It works fine until now but I don't know for how long. Nothing you can do to make it works since it no longer hold charged.
199203
I tried buying a new battery but it didn't help. Either return it or buy another brand.
1610156
I never had a problem with the battery or the battery charger. If the battery charger is working properly it must be the battery itself. See if you can get a replacement from the seller. Most sellers will accommodate you.
355040
Hey, I had a problem with one of the battery. It didn't charge too but he other is still working. I went to their web site and found there is no way in returns in this company. I had to suck it up and go to another company. Sorry, but it's how this company works with no returns even no way of contacting anyone. Hope this helps, tell others...
978263
Thanks Scott. I sent my info to you & it was forwarded on to Josh at HP. He sent me a replacement battery which I just got. I really appreciate all the help.
1128247
Try throwing it in the freezer overnight. Then thy re charging. If it still holds no charge. I would return it seller. It probably is defective cell/battery.
1190859
how do you know that the charger is the problem and not the battery?Just got one used defined 'like new' and after 6h on charge the battery still indicates 0% and when I disconnect the charger, it turns off
46924
Good luck finding a replacement battery. Mine never worked, so I put in the trash. Customer service is a Joke!
1552926
Never had a problem w/the charger.just adjust the batteries.get a battery checker.best way to check any battery.also the batteries are old?best wishes.
136788
I haven't had battery problems yet, but i would say you could contact URC by phone, not the web, and they should sell the battery or at least inform you about it.
2201962
Unfortunately, I have the same problem and no amount of charging is fixing it. It almost feels like there is actually no battery inside, or it used up its number of possible recharges. Returning it to Amazon. Will try one more time to order this thing.