I'm having trouble getting the stand into the case and zipping it all the way. Is that so with everyone else, or should I blame my own ineptitude?
1164358
We have owed this for a couple of years. We don't use the case often but it has always fit in.
429552
Get a butter knife or coin and slip though the little opening on the right side the slide it a little and the case shall come apart ..( I just tried and it worked)
1875359
No! Don't be incompetent. I pad air 2 is to thin therefore the case will now work...
691459
Did you follow the steps exactly? Step by step? Make sure the keyboard is fully charged. I found it very simple to pair. Try it again and let me know if you continue to have problems. I don't want you to get too frustrate because this is a fabulous keyboard case
214512
It is snug, but yes it fits with the stand. I zip it closed together all the time.
2257034
Hello, I did not have any challenges. I have owned my stand now for eight months. Solid stand. what is the issue?
777979
It's my experience that the stand is unstable in the portrait position. The case itself is very functional in the portrait position.
1880445
I've done it all by myself (without any man's input, just me, the girl!) and it was very easy to assemble (to my astonishment). Every single part fitted another one like a glove, so I can't complain. The instructions are pretty easy, and the whole piece is very well worth the money and the assembling effort. Maybe you just got the stand with a flaw, or maybe you are just too tired and stressed. Take a breather, and try to do it tomorrow with a happy attitude. I'm sure it'll work for you! Best of luck!
2257033
Hello,I did not have any challenges. I have owned my stand now for eight months. Solid stand. what is the issue?
1707011
I have a standard case and it fits without any problem. I think the photo might have been distorted. FYI, the cables are quite stiff it made it hard for me to do a super neat assembly job.
1862786
If I use my thumb/pointer finger on both my right and left hand simultaeously, then it snaps shut perfectly. If in doing so, it does not shut securely, then I would say that your case does not function appropriately
20963
Haha. It can be a little tough... Remove the outter rubber cover.. Take a butter knife or screw driver and youll see two random spaces while looking at the sides.... Put the screw drive in and twist at it begin to come aprt about halfway.. You have to be a little more creative and use a similar technique getting the second half opened. Best of luck
2233501
Its hard, very hard. Use something plastic to wedge in-between the cover and laptop (fork). Slowly pop the two things that hold on to the top of screen. Its gonna take several tries. BE GENTLT!
1481600
Not me. I have had no problems at all. In fact, I like it better than the previous Incipio case I bought where the hinge went down the long side as opposed to the Stashback where the hinge goes the short direction.
1465329
Interesting. I haven't had any problem with it. I just press one side of the clear cover and pivot it up. Pressing on both side makes it a bit more challenging.
2166970
Mine fits pretty snugly and securely. Try fitting from the top down maybe? Or try putting your case in steaming hot water for about 30 sec to soften up the TPU and try again.
183346
Craig-did they solve your issue? My case arrived yesterday and the function key isn't working, wondering if I should scrap it and find a different brand/manufacturer.