How does the purge valve work? I tried using mine earlier and no water came out. would i have to force a manual siphon (inhaling water)?
1175980
You have to have the top off or one of the valves on top open, also make sure you open the purge valve as well as taking cap off
1175981
The purge valve is the one on the bottom of your canister by where the cord comes out; it looks just like the 2 on top of your filter. You "unscrew" that little white plastic cork out, and then you can add the purge valve tubing they give you that looks smaller than the tubing you use for the in/out valves on the top, and then turn the valve on bottom to open.
1639531
Something I do is cut the water off and squirt the water out of the hose to relieve water pressure prior to returning hose into unit. I have 2 also and only one seems not to retract like it should and I believe there's a way to take it apart and make spring tension tighter. I've thought about doing that; but continue messing with it until the hose finally retracts which it always eventually does!
758094
Mine was an internal leak, and to my knowledge it is activated by simply by temperature differentials at the leak point. From what I understand, it is supposed to work with external leaks too.
2164139
I have not had that experience yet...though I did have the plunger on the bottom of the cone that holds the permanent filter fail to stay open. The filter was full to the top with water and some of it went into the reservoir. Would it be possible to buy a can of compressed air and blow it out?
957411
Yes. The siphon hose just goes into a container of cleaner, or what ever, & sucks up the cleaner with the high pressure water flow to aid in cleaning. I just use plain water, so haven't ever used my siphon.
451842
I saw posted somewhere that a different manufacturer's device automatically is set to do this after a certain amount of water has flowed through it. Simply removing and then reseating the filter MIGHT fix the issue, although I can't guarantee it will be the same for this device.
47739
You need to "burp" the filter. Gently tap the pitcher on the counter to help get the air out of the filter and help the water flow through. You can look on the Zero website to get more info about this. Helps if when you fill the pitcher you aim the water directly into the top of the filter.
971871
Hi Yara,Don't buy it - it is cheap junk that blew out a water valve after 8 months. Customer support was surly and rude. I sure wish I was at home when this junk unit spewed out $100.00 worth of water from the inlet valve. RUN! - only trying to help by telling you my experience! -Jim
2092214
The instructions state that the filter should be inside the unfiltered water container with the drip going into the filtered water container. Contact your vendor. I was told that ProPur had a batch of defective filters. I am waiting for a replacement. It is taking extra time because of the holidays backlog. So, I am getting by on 100 drops per day... Strict rationing.
2280825
Yes, yes. Indeed. I had the same problem as the unit wanted to fill the bucket (then turn off) instead of running out the rear spicket through the hose and run for me non-stop - which was why I bought it in the first place. It works for me now .. I just have to make absolutely sure that 1) the humidifier is sitting level; 2) the hose is always lower than the spicket on the back of the humidifier and 3) there is no relative "rise" in the drain hose. That means water is always running "downhill" from the drain spicket to the floor drain. Taking these deliberate measures solved my problem (now for years). Hope it helps you.
1503457
Not sure what tour question is, but am wondering if you turned off the water supply before installing. I've forgotten this step and had it leak. Once I redid the installation process, it worked quote fine. If that's not the problem, maybe it is a defective filter? Wishing you luck.
71800
I have experienced water getting into the snorkel, and originally I thought the purge valve was leaking. When it continued after I cleaned the purge valve, I discovered that when doing the crawl I was rotating my head too far with each stroke and water was actually getting into the open end at the top of the snorkel and running down into my mouth. It was a good reminder to keep the head more or less stationary in the crawl, not rotating.
579900
have you had better luck with your filter? Just received mine, have hooked it up but can't get suction. Have primed it, filled the tank first, as mentioned in another post. Have not shortened the length of the tubing as yet. Any advice?
1775553
You have to have a hose going from the nozzle on the float valve to the open standpipe, or there would be no way to get water to your commode below. When you flush, water should come out of this nozzle, and then quit when the float valve stops all flow.
1011705
yes! i been using it like a vacuum for 10 yrs! 2 ways you can do it 1) take the inlet hose an hold it close to the bottom then use your other hand to stir up the gravel it will suck the detritus right up! or 2) mine came with quick disconnect ball valves tht can be used to control the flow. either way they both work. i dont use the micron filter i use the basket tht comes with it. stuff it with filter floss an the floss sleeve it comes with, then when your done put the micron filter in an in about an hour your water will be crystal clear!
1023997
Power goes out- the water flow/siphon/filter operation ceases. It resumes once the power is back on again. Hope this helps- works just like any regular filter - or was there something specific in its design that prompted your concern?
1584889
i have no idea why you usesd the vinegar and water, i do not recall the directions saying anything like this. i just dumped the bottle in neat the intake valve and it worked, if it does not go away may have to drain and refill