Did you have problems with ratchet mechanism not working peoperly?
1186979
No. I have used it perhaps 10 times (each time making around 4 dozen cookies) and it has worked well so far. I do hand wash it and air dry only.
1186980
No problem at all. Just push the silver button in and you can move the ratchet up and down.
1359438
I haven't, but I can see where it could happen if the instructions aren't followed, or if you're not careful. Putting the right amount of tension requires finding the right spot, the right distance from the door for the base. Once I found that spot, it's simple and safe for my (cheap) knob. The bar's mechanism is pretty sturdy, so if you crank on the handle, the doorknob will give before the ratchet mechanism. Just follow the instructions, find the right spot on the floor, and you'll be fine.
1384981
The machine has never jammed for me, but I only use it occasionally. Sorry, I'm no help. Perhaps you can contact their customer relations department. Sometimes I even find information/demonstrations on Youtube. Good luck!
731856
It took me a few tries to get mine to click/lock into place. If it really won't then it could be defective. Mine fell flat like that too until I was able to connect them properly.
808504
I also had trouble at first - but suddenly the hydraulics started working. You do have to press pretty hard to make it go to the level you want.
1191517
Good idea. I had been holding head while sliding lock button. Tried your suggestion. Still doesn't work. Fully convinced now it doesn't work right. Thanks much.
1670776
not at all. cheap product. ratchet does not hold normal torque and it slips in each direction. pay little more and get stanley products.
232919
Does not sound normal to me. Mine requires about as much as a run-of-the-mill ratchet wrench. Perhaps it will get a bit smoother with use, or perhaps you should have it replaced.
503725
Sorry, but I did not experience this issue so I can't really help you. If you can get enough grip with the vice grips, remember to twist out and not pull due to the threads on the screw.
1884330
I have that model and worked for me! Listen, you have to do it carefully, but it works. It seems that you can screw up very easily. It didn't happen to me, though.
1682572
Honestly, I had that problem too, I began to think it didn't work right so I complained to my wife who in a matter of a couple of days had it working great. She is more patient I'm guessing, it's trial and error.
149569
moving the shifter, and make sure the linkage isnt binding, i have not had this happen on mine.
560318
I think you asking if it can ratchet like a racheting wrench, it so then no.the ratchet only serves to hold the reel inplace when you stop appling force.I think the ratchet action only works in one so if its ON then you cant reel it OUT/IN (I cant remember which) you have to turn the rachet OFF first
615174
I bought this more than two years ago, but yes, I did got the ratchet extension.You should write to seller.
2056379
Yes, I experienced that, too. It's terrible. My husband is a mechanical whiz (designs gears for a living) and he worked on it, trying to get it to run smoothly. It was hopeless. He said that the gears did not mesh--they were just made wrong--and they would never run smoothly. They actually grind upon each other and produce metal shavings because it's made so poorly. Sorry. I gave mine to the Goodwill.
659625
I might have got lucky. I found a mechanic who could do that for me(reasonable) and he was able to just throw that sucker on and away I went. I've had no problems with it since.
1384830
I wish I could help. I have had no problems. Did you go to their website, to try and troubleshoot?