Sony BDP-N460 "see you" problem: Has anyone else experienced this issue??
1187465
Just got a new Sony Blu-ray player and the "See You" message popped up within an hour of plugging it in. Everything stopped working. Found that the Troubleshooting in the Operating Instructions shows how to reboot it - See "Player does not respond to any button" The instructions say "Hold down the power button for more than 10 seconds".
132994
Thanks for the tip. I am not sure what the problem was, but it resolved itself 2 days later. Very odd. I am glad it resolved itself because I still haven't heard back from Panasonic Tech Support after filing my request for assistance 5 days ago.
2269817
I also own a BDP-N460 blu-ray player. At the original setup, after "activating enhanced features", a "registration code" was shown on the screen. Not knowing any better, I did not write down the number, now I wish I had. As was mentioned in an earlier post, this number does not appear again after the initial setup. The first internet service I linked with was Netflix. This has worked very well and has given me no problems. But when I tried to link with Amazon, I found that it was necessary to have the "registration code" that was now unavailable for viewing. I have talked with the techs at Amazon and everything on their side of the "link" is correctly in place for my account to make the link work. I have spent approxiamately 4-5 hours on the phone with Sony to try and find the code that I need, with no result. I have tried numerous things to find this "code" and to get it to show itself, but no luck. Note that the "registration number" (not code) can be found easily under system info as well as MAC address and other information, but this is not the number I need. I am continuing to work this issue but I seem to be at a point that without further information and help from Sony, I feel I'm at a deadend. I have talked to at least six different "techs" at Sony who have tried, but have been unable to help. I hope this can be resolved, as I would very much like to use Amazon as a rental movie supplier. Thanks.
1271670
does anyone know if this can be fixed by a future firmware update, or maybe a software?
1975131
can someone test with latest firmware? it may be under "premium" - the latest firmware for bp540 has it, wonder if it would work
1479792
I am sorry friend but mine is still working fine. Make sure there is not connection problem in the camera itself. If you are lucky Sony may have a replacement LCD. They bought it from someone else. I am sure it is a separate part; unless they are like Cannon which does not repair or have parts for their cameras anymore.
114052
Richard, Although I've heard of others that have had this problem, I haven't experienced it. This was discussed back in May and maybe June on certain forums and reviews. Maybe Panasonic addressed the problem when shipping units after that. In any case, it's not an issue with mine.
92036
Yes this is a problem I am having with my new system as well, same make and model. I ordered a replacement the other day. Seems to be a problem with the receiver, I wrote about it in my review.
28990
Yeah I know....I hate that too. That's a real problem. You can try leaving the door open, a trick I used to use with my camcorder, but I bet the mzm200 is too "smart" for that. Have you tried leaving it in pause mode? Check the manual and give Sony a call and see if they have a solution.
1701604
I have had mine for over a year and play it every day and have no problems. Have you tried contacting Sony for some tech support? That would be my only suggestion.....sorry I couldn't be more help.
1099234
I encountered same problem. In June 2010 (18 months after purchase), my Sony BDP-550 stopped recognizing Blu-Ray disks. All other types of disks still work. Sony had me upgrade the firmware and reset device to factory settings. No effect. The Sony customer support people pretend that they have never heard of this problem. I sent them a dozen on-line reports by others who talked to Sony and were also told to upgrade the firmware without effect. Now, I am trying to get a written quote for the replacement of this defective BDP-550, but Sony will not provide it. They want me to mail them the player with a credit card number without ever providing written estimate.
1329741
Hi Miguel Duharte, Please send us more details about your concern at socialsupport@am.sony.com, give us your contact details and the exact model number of your unit so that we can assist you further. Thanks. &gt;Joffrey
1959022
Same problem here, I think Sony should send out new camera's I have only had mine for a couple months.I lost my son's wedding pictures.
1104098
You're right! I noticed this as well and notified RCA/Audiovox after the update and they promised to check the firmware. It *is* an issue that they need to address it. The AM radio (which actually is a good receiver as portables go) will appear broken to many if they do not! BTW, despite these little glitches, this is still a killer product IMO.
145440
This is also happening to me. I contacted Sony and he told me to power reset - take out battery and hold the power switch in off position for about 30-45 seconds. It seems to work temporarily. I still have the problem intermittently. Truthfully - I think it is a coincidence that it works. I actually think the connection in the swivel is bad. DON'T EVER hold the player by the extended screen. I'd be interested to hear if the power reset works for you. Also, try playing with the screen to reestablish a connection (my little theory).
6466
If it was underwarranty what is the problem, I find them very reasonable.. Email Sonylistens@am.sony.com with model number/serial number/ event numbers if you have one, and details of the problem and I bet they can help you. also include your serial number. Seems email is the best way to get taken care of.
670276
I have a BDT220 model with the same problem. That was really annoying. But out of curiosity I downloaded the latest firmware last night (10/13/2012). It seems have fixed the problem.Now it resumes playing without asking, even after a power off.