Mine won't sync to any of my three computers or laptop? When I plus it in it says download fail or nothing at all. What should I do?
1187674
I think you have to see it on computer as storage, open file and drop and drag mp3 files.
1187675
i never tried to sync mine, i just access it via windows explorer. I load/remove music and voice recordings this way. see if you can access it like this.
1187676
I do sync mine via windows media player and have never had a problem. Might be defective.
1187677
The first day I got mine it worked fine (besides that I think the controls are a little wonky). I plugged it into my PC as a USB mass storage and loaded a bunch of songs for my kids. They played with it for an hour or two and it was doing great. The next day, mine did something similar; it would turn on and only say "loading". So then I turned it off and connected it to my computer and it also wouldn't be recognized as a USB mass storage now. I changed the batteries about 4 times and still no luck. I ended up returning it.As far as syncing, it seems to use USB mass storage to load songs (using windows explorer). That part worked fine when it worked... The first day I got mine it worked fine (besides that I think the controls are a little wonky). I plugged it into my PC as a USB mass storage and loaded a bunch of songs for my kids. They played with it for an hour or two and it was doing great. The next day, mine did something similar; it would turn on and only say "loading". So then I turned it off and connected it to my computer and it also wouldn't be recognized as a USB mass storage now. I changed the batteries about 4 times and still no luck. I ended up returning it.As far as syncing, it seems to use USB mass... » Read More The first day I got mine it worked fine (besides that I think the controls are a little wonky). I plugged it into my PC as a USB mass storage and loaded a bunch of songs for my kids. They played with it for an hour or two and it was doing great. The next day, mine did something similar; it would turn on and only say "loading". So then I turned it off and connected it to my computer and it also wouldn't be recognized as a USB mass storage now. I changed the batteries about 4 times and still no luck. I ended up returning it.As far as syncing, it seems to use USB mass storage to load songs (using windows explorer). That part worked fine when it worked... « Show Less
1145518
Have you tried using it on another computer? Or perhaps a different USB port? Is your computer fully updated? Do any other USB devices work when plugged into the same port? If all else fails, it may have a defect and you will need to exchange or return it.
671240
I haven't come across that issue as of yet. I immediately installed all 3 disks upon arrival although I'm still currently working in the first disk I can't imagine why the others wouldn't work just as this one is. No prompts or issues during download. My packaging was sealed as if from supplier itself. Hope that helps
771582
Mine is doing the same thing, and I can't get it to work, so now we have to get a external hard drive back up the old computerthen transfer to the new laptop windows 8, should not of bought this at all...waste of money.
1978548
how did work out? I am travelling and I have been trying to download video but with no luck on my laptop(mac G4). I tried the 4 pin to the usb, 4 pin to the 6 Firewire, and a couple other connectors.
2101261
I'm not sure by your question what you want to sync up to it? Let me know what you're looking to do and maybe I can help.
1429822
Googling this revealed some people do have workarounds to get it working. You might also be able to get a VM of XP (Windows XP mode) and sync that way. Either way, it sounds fairly like a complicated involved way to get a (sadly) obsolete piece of technology working.
1226889
I have had a few problems with it as well.I didn't overly try the unit but my guess would be related to possibly a download from the manufacturer.
1438404
If you have a second PC try installing the software and try again. It worked for me.
1559383
Thanks.For some reason it took about two weeks to work after doing the exact same steps.The same thing sometimes happens with music. I will rip some music and add it to my library, but will have to sync it several times before it sees it. Doesn't always happen, but I have noticed it.
272152
plug it into another computer to test if it can connect. If not, hope you have a backup strategy in place. The trade off for speed, on this device, is reliability.
542600
Try using a flash drive instead. On a second machine or friend ask them to upload your driver to a flash drive.
1972821
I had the same problem and see that you already have the answer I was going to offer. The software was out of date by about two or three versions. As soon as that was updated, it works OK.
564040
I'm not familiar with your product, but if it's Bluetooth it will nowt likely sync. I've only had one device that did not sync immediately. Even the one that was a problem I was able to sync it afer an hour or so of rebooting and trying different combinations.
477141
I have not tried the "syncing" but I suspect that if you plug the USB end into a computer, you could sync it with a folder on your computer. Hopefully this helps, but I'm curious to see the other answers myself. I'm going to try it out when I get a chance.
105377
Hello Will!How are you today? Hope all is well with you. There is no idea about it. You may give it a try and if that is the only reason you need the computer, I will be glad to accept the return if the program is not working with the computer.Thanks!
1965676
I don't know. I have Vista and I can sync just fine. I'm just doing the basic applications, and I didn't download any new software when I got my new computer. I have the Tungsten T5, but it's the same software.