why wont my unit open. It is installed properly but face wont open. any info?
1181415
If there is pressure on the unit, it will not open to keep it from breaking itself. Make sure nothing is blocking it. I had the issue with my truck until I did a little modification with the trim of my truck.
1181416
Assuming it's turned on(far left/mute button),The solid up arrow with a bar under it should make it open or close completely. The side by side up or down arrows are for opening or closing any amount you choose. I've forgotten for sure, but it seems like I remember a screw (with a label that says"remove this screw) that held the cd carriage locked for shipping. Maybe it won't let it open the lock screw is still in (if there was one). Anything beyond that, I'd say it's defective.
1181417
The face does not open manually, there are two buttons on the bottom of the unit face that look like, ^ and a downward arrow as well, that is your face open/close mechanism, if it has power and that still doesn't open it, then you have a defective unit
1132103
Try uninstalling the software. Rebooting the computer and reinstalling the software. That should work. LMK. Make sure the unit is unplugged until the software is removed and reinstalled.
1601991
There should be a defective return exchange. I paid $40 for mine and it has worked great since I installed it last November. I would contact who you bought it from and ask for an exchange. You might have gotten a defective one.4
908849
Try getting a smaller Phillips screwdriver to get it open, which you can find at any hardware store
313272
I think something is wrong with the installation. Mine worked straight away, try re installing the screen allover.
1204837
send it back. Both sides should work. I love mine and you will too once it works correctly.
308475
Yeah I had same issue if you open the back you'll see board is burned out. Mine just clicked and wouldn't get cold. Swapped out board working just fine
1263470
Glad to help. Once you receive it and install it, please let me know that it worked. Thanks!
1735888
try putting a paperclip into the small hole in the back. this will reset the unit and it should be good as new
1179437
Did you plug the unit in? Mine works fine. Perhaps you should contact the a Seller for a new one.
1409694
I have no idea. I just put in my model number when searching and it came up this screen. My son then followed a YouTube video on how to install it. Wish I could help more.
1377159
Hmmmm.....I just got the same error and I can not even open the tray door as well. Did you by chance get a fix for this error or does anyone know what it is? I have done search after search and can not come up with anything. GRRRRRR
821920
The only thing I can think of is you're installing it wrong. Copy and paste the following link to watch the video (if you haven't watched it already) to make sure you're installing it correctly.https://www.youtube.com/watch?v=i8vjNOr06Ao
1009455
Thanks for the thread. Just set ours up and was having the same problem. Glad to know I didn't mess something up on installation.
1812095
Hello Kevin, I had the same problem. Just re-download the drivers and install them again. If that doesn't work it may be a hardware issue.
1684391
I'd just back up in the "Menu Tree" and try again. If that didn't work I'd Power cycle the unit to reboot it and start over. Good luck.
1560419
Either it was installed wrong or it is defective. I installed mine following the directions in less than ten minutes and it has worked with no problems. I would suggest taking it out of the door and reinstalling reading the directions carefully.