Hi....bought this terrific printer two weeks ago.....installation a breeze...printouts v uneven! Help
1166592
Contact me first by email -- dave@birley.org, and let's find a mutually convenient time to talk. As my printer and my phone are close together, and I use my printer daily, let's see if I can duplicate the problem you are having, and then we can work it out. Although I am an old retired dude now, I have had 25 years or so of tech support experience with a number of pieces of equipment. Obviously old retired dudes help folks for the fun of it, and not for money, so I am at your service!
1166593
I came to see if I could help. I have been in IT for years, but sounds like Dave, the retired tech support guy, is your best bet. I think it is great that Dave has the time and is willing to help you. Way to go, Dave! I'd enjoy knowing "the rest of the story" just in case my printer ever has print quality issues. --Janey
1166594
Depends on how they're uneven. If there are lighter and darker areas on each page, it's possible that the toner is already low - it's only good for about 250 pages of text and less if it's graphics.Check the cartridge capacity in the web page for the printer on your network and make sure you have more than 10% toner left. Take the toner cartridge out of the printer and slowly rock it side-to-side to distribute the toner more evenly.
1166595
Depends on how they're uneven. If there are lighter and darker areas on each page, it's possible that the toner is already low - it's only good for about 250 pages of text and less if it's graphics. Check the cartridge capacity in the web page for the printer on your network and make sure you have more than 10% toner left. Take the toner cartridge out of the printer and slowly rock it side-to-side to distribute the toner more evenly.
1166596
Is your test page uneven? I suggest uninstall printer then re install. I have not had this problem at all
1166597
try removing the toner cartridge and shaking a little bit. Then reinstall the cartridge and see if the print is more even.
1579632
You might have it upside down. I usually print two copies to test if it's in the copier drawer correctly before I do a big batch. Hope this helps
620051
The side with the printing, is the slightly fuzzy side and it's the air input side. Print faces out.
2183612
I suppose you have to buy new cartridges. I hope you like your printer better than I like mine. Mine sounds like a truck starting up when I use it.
626825
Hi Colette, I haven't had any problems. Printing a two-sided page automatically was the reason I purchased this printer. I didn't want to hand feed the sheet in order to print the other side. I am very happy with the purchase.
1867866
It is my thought that this printer will not copy on both sides at the same time. I do not require that application for my own use. Would be best to check more expensive printer for that option.
1156248
I think that you should contact Office Ally, maybe they have a tech that can help you align the form properly with your printer. We went through the same situation in our office, we use two different printers and each one was unaligned in different places. I called our database techs and they help me aligned each one of the printers to our CMS forms. I've been using the forms from this vender for a while now and they work great!
1422658
You have to check the box for double-sided printing since it's not the default setting. You can do this in the print options for your document.
2073416
I have not had the same problem. My printer prints great in color and black & white.
330258
o, just push it in. If you find it prints funny, such as missing out lines, just take out the cartridge and reinsert it. i found that happened when I changed the black one.
541417
Franklin, I bought this printer a year ago and my problem is annoying paper jams, over and over and over..... which means I have to remove the back and extricate the paper. As far as your print head is concerned, I experienced that once. I turned off the power, unplugged the printer, removed both cartridges and waited about 20 minutes before powering it up again. The printer seemed to recognize that it was missing the cartridges and immediately rebooted to receive them. In the final analysis, I have regretted this purchase.... good luck. BILL
1834077
Carl! I just did it... took out the color cartridge and it printed a B/W image....hey thank YOU it is good to know just for general purposes. BTW it is darn good little printer and if you can find it on sale as I did (40 bucks) also there is a vendor here that sells both cartridges for under 20 bucks including shipping...they wanted 48 bucks at Staples for the dang cartridges themselves for cryin' out loud........:>}
497634
Try to firmly and evenly press the cartridge into place Also make sure the plastic seal is punctured. I installe dblue an dthe same thing happene dto me Monkeyed around with the printer until it worked took about 45 mnutes also turn printer on and off
1168016
Not much help for your particular problem but seriously consider dumping the printer. I had one and found endless problems with it. It is undoubtedly the worst printer I have ever purchased. Eventually I replaced it. Sorry about your problem but I can only advise based on my experience.
49237
Sorry, I can't be much help. The ones that came with the printer didn't last long. Figured I'd get the bigger ones. Have to say I'm very displeased with the amount of printing from one cartridge. Perhaps the cartridges that came with the printer were some sort of sample size.
1450645
go to maintenance....alignment and clean printer heads Hope this does the job!
1570792
Try turning off 2 sided button on printer Try going to Devices and Printers from Windows Start menu. Right click on printer preferences; click advanced and turn off two side properties. Then if neither works must say I have had help from their customer service. Good Luck