just got this today, was excited, but then connected it and to my surprise the lights on the stand won't come on even though the PS4 is turned on
1186787
You should just return, lights should turn on when your ps4 is ON and connected to the USB port.
2257676
if the lights went off,probably broken!send it back for a new one.mine is working perfectly the lights are on everytime.check it out too if there is sound coming out the speakers.if not,simply send it back coz that thing is broken!
1083593
Either you connected it wrong, or you have a dead battery. The two lights should be indicating a problem with charging.
640104
mine isn't going on either and doesn't seem to b working. no lights are on and nothing is happening. bummer.
1062409
It must be defective or you didn't turn on the switch that turns on the lights. The switch is on the underside of the disk in the middle. Maybe the batteries aren't good. Check for that too! But, you do have to turn on the lights for it to have lights.
539413
you have to use the ps4 hdmi cable same thing happen with me. it works the hdmi cable have to be 1.4
470576
That was the same issue I seem to have. Nothing worked when I plugged in to it.
1500395
Unfortunately, when I plugged it up to my PlayStation 3, the light came on, indicating that it was on, but the PS3 didn't see it at all. It may be because it's formatted to NTFC by default and I think that the PS3 only reads FAT32 format. That should make it add additional space.
1494259
Had this problem as well a long time ago. What I ended up doing was, because the unit is wood, you can install an exhaust fan on the back of the stand and turn it on before you start playing.. It's kind of a hack but it worked great on cooling everything down. Hope that helps!
1117976
not sure...when you installed the battery was the unit plugged in or not? if it was plugged in, try unplugging it after powering it off, intall battery, then try the power buttonwhat happens next? is it just dead or do you get lights at all even for a moment? mine just worked and was not an issue.....did you dbl check the model numbers? and it fits ok, not wobbly?mine has been working like a champ....no complaints at all!!!!
1004675
Just tried unplugging and plugging into power. Light was on prior to plugging into power. Light did not come on after energized. Needed to be switched on
1446047
To be honest, I have no idea why. Mine just took it out of the box and connected my ps4, and the from there my 2 tvs, nothing else connected. Everything it's been working fine.I haven't touched or moved since I installed. Sorry for your issues.
1252177
Connect it to both usb ports and then push the ps button in the middle. If that doesn't work then push the other two buttons. If that doesn't work then you have a faulty controller and you should send it back
1178522
Mine stopped working too and it made a loud buzzing noise... it should turn on after the power is turned on, I fixed mine by just bopping the side and it worked!
345963
Have you considered that it may be just broken ? It should light up right when you plug it in. Play with the sensitivity ... If still nothing them obviously it's broken.
470663
I'm having the same issue,I just received mine today and strait out of the box red light wont come when connected to charging port.
81650
Did you power on the PC? If so try and unplug and start over. If it will not power on it may be DOA.