I brought a red one and just got it today. But the CANOPY on car seat can not be opened. Could you help on this?
1160587
Sometimes the plastic bars in the canopy do not close in order and that makes it difficult to close. When we received ours with canopy was broken where it attached the the seat. The company was very good to work with and they sent us a new carseat.
1160588
It pops off on the sides. Maybe take it off and try to open it that way!?! Hopefully that helps. It's a wonderful travel system.
1375583
this is the URL for it on amazon http://www.amazon.com/gp/product/B004E4CUBK/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 . it's a nice canopy just make sure you lower it on windy days because they don't sell replacement parts.
336609
Ms Jasmine , your is the only reply I received. I purchased a used one at Good will. Except for missing the tent it looks brand new. And since the children didn't know about the tent attachment. We are quite happy with what we have . Thank you for responding.
1824671
I was going to tell u ... I bought that Elmo cover and never even used it. It looked funny and I couldn't use the sun cover with it because it didn't match. I was going to use the Elmo cover on a pink car seat for my baby boy. But it looked so silly I ended up buying a boy seat instead.
870571
I have had to contact IronKids directly several times for replacement parts. Specifically, the canopy and also some hardware. They were very helpful and I would imagine you could contact them directly to get a replacement. However, it took a few weeks to receive my parts so if it is time sensitive that may not be your best option.
293695
I agree with a previous response, that you really have to press down hard to get the two pieces together. It shouldn't be a problem after that. Honestly, I don't remember it being too much of an issue. We popped it together and put it in the car, and haven't had the need to touch it since. Britax is nothing short of awesome when it comes to returns/replacements/etc...so if you don't think it's right, don't use it. Call them and ask for another one or whatever you feel best doing. Good luck!
1614765
There is no opening in the item. You have to take the headrest out of the seat, put the product on top of the opening holes of the seat and install the headrest again. Install once and then forget it.
396310
This has happened to me before, and I usually find that adjusting the seat completely upright and making sure the canopy is all the way back does the trick. Hope that helps!
590690
I am sorry I did not get to this question sooner. I have checked with my daughter and daughter in law and they both said that they used the canopy with the car seat cover on.
1284556
The sun canopy can't be lowered, you can only open and close it as much as the fabric goes
413185
It actually is the car seat as I also have the same problem.... :( We have another car seat in our other vehicle which does not have this issue.
171172
The seat cover is not changable, however, I know there are 3rd party seat covers available that work really well...try www.carseatcanopy.com. Good Luck!
1743883
Have the same problem with mine. I agree with the others....still like the seat. Perhaps we should contact the company and they will modify the design.
1770043
You should find a local car seat safety tech. They will be able to teach you how to install it properly.
1073713
The canopy can I'm uncertain about the body. I throw down a blanket when we use it. We spilled a sippy in it, I wiped it out and took a hot, wet rag to it then let it air dry, it was good as new. Also, I've used my handheld vac to remove dirt and sand.
2080181
If you had the screen on the top zippered shut they would not be able to get out! I have this version in red which i believe is their older model (and has a zipper close on the top). I am not sure that the newer cot has a "roof" so I would make sure you check that before you order or make sure you are able to get the older version!
12786
The Magic canopy can almost cover the entire carseat, if you do that, the back has a mesh so that air can come thru though.