The zipper was broken on the mat cover. Is there any way to replace it?
1181843
We thought that the mat was inadequate and threw it away. If a zipper breaks you should return it to Amazon. The process is explained when you select the product under your Purchases or Orders and click on "Return this Item."
1181844
I'm sure anybody that knows how to put a zipper in could fix it. Try a seamstress at a dry cleaner. At least around where I live that is where you can find one.
330107
I would contact Graco to see if you can exchange it for a new one, or ask where they purchase your gift and exchange there. Otherwise you can buy one here on amazon.
1605347
I don't think you can replace the cover that is attached to it but what I did was cut that one away and started using the normal stick on covers that you can buy at the store and it works fine.
1035533
Yes...my cover ripped after a short period of time and they replaced it free of charge. Kind of a hassle that I had to contact them, but experience went well.
2252379
I would go directly to the manufacturer for a replacement. Sometimes they will deal directly with you. I have had surprising good luck with that. Otherwise I would jerry-rig with velcro or keep it in a handlebar pouch. Good luck.
632449
if the material has an overlap where the zipper is you can replace it with velcro or possibly a seamstress at a dry cleaners can replace the zipper.
614975
If it arrived broken, you should be able to get a replacement through where you bought it at no charge. It was not your fault and should be made right.
120945
yes, but the cover included was paper thin, Please send a replacement with better quality.
2098552
You can replace that part - Simplehuman.com has a replacement on their website for $14.99. It's an alternative to replacing the whole rack.
848147
Mine is attached to the Outter box cover itself. If yours is broken I'm sure you could rip it off and use a different one that is not attached but I don't know if they are sold separately.
1815969
The cover is attached. I just use a pillow case over it. I don't think there are replacement covers.
854145
I haven't bought a replacement, but you should be able to get one from Amazon or ebay.
462648
According to the papers all you have to do is contact support and they will send you a free replacement. Ill try to post a pic of it on Amazon here soon.
1502378
I brought my cushion (which was frayed and tearing) to a patio furniture store for them to make custom replacement. Have not seen that manufacturer sells replacements.
1022351
was the bag cut or torn anywhere if so I'm sure amazon will take care of your problem.just call costumer service , they're nice people and will handle your problem.I'm sure they will inspect this product and take care of it.
1446513
I would contact Ingles to see if you can get a replacement pad. They should be able to provide you one. Good luck!
1401277
Yes - as Paul said - please contact us and we are happy to assist you with this. We can ship out a replacement at no charge as it is covered by the warranty. Our business hours are Monday - Friday 9 - 5:30 CST. Regards, Sarah 1.877.33.CHAMP or Sarah@ac-mn.com