The center of it shakes and so I tried to take it down but i can't un-tighten it from the ceiling. What did i do wrong?
1166192
You have to tighten the set screw in the bottom of the pole to make it stationary before you can get it to loosen up. Then I used a pipe wrench to unscrew the top. The wrench they send is kind of useless
1166193
I had that problem the first time I tried taking my pole down. I had to end up getting my boyfriend to help me untighten it, it wouldn't budge for me. You may also want to get a better quality tool to untighten it with. I know the one's it comes with are a bit flimsy. Also, be sure you are untightening in the reverse order that you put the pole together. As for the shaking part, are you referring to the top piece that sits flat on the ceiling? Is that what is shaking? If so, before you go tighting it you have to hold that piece up on the ceiling with one hand and then tighten with the other, otherwise is won't go up level and may leave marks on your ceiling. I hope that helps. Happy poling! I had that problem the first time I tried taking my pole down. I had to end up getting my boyfriend to help me untighten it, it wouldn't budge for me. You may also want to get a better quality tool to untighten it with. I know the one's it comes with are a bit flimsy. Also, be sure you are untightening in the reverse order that you put the pole together. As for the shaking part, are you referring to the top piece that sits flat on the ceiling? Is that what is shaking? If so, before you go tighting it you have to hold that piece up on the ceiling with one hand and then tighten with the... » Read More I had that problem the first time I tried taking my pole down. I had to end up getting my boyfriend to help me untighten it, it wouldn't budge for me. You may also want to get a better quality tool to untighten it with. I know the one's it comes with are a bit flimsy. Also, be sure you are untightening in the reverse order that you put the pole together. As for the shaking part, are you referring to the top piece that sits flat on the ceiling? Is that what is shaking? If so, before you go tighting it you have to hold that piece up on the ceiling with one hand and then tighten with the other, otherwise is won't go up level and may leave marks on your ceiling. I hope that helps. Happy poling! « Show Less
1166194
I don't actually have this problem, you might have it a little too lose or it is lopsided. Try to take it down, you might need help with it.
1166195
Omg crazy u asked the same thing happened to me the very first day I put it up and I had my female cousin who is strong pull it down I was afraid it would rip my ceiling off but it didn't then I untightened it and put it back up its cew now but I still don't know y it got stuck in the first place�
605530
This happened to me. Its stuck to the part it needs to unscrew from. I tightened it down first then it unscrewed.
1465185
I had the very same problem but the answer is quite simple. The whole top lifts off. Good luck!
412036
Not sure, but why don't you try to disassemble it first? It may be that you have a missing part or that it was assembled incorrectly. Check out this video for insight.http://www.youtube.com/watch?v=pNupuo5ss4k
1843349
Where the lamp starts to bend at the top, there is a section of the lamp pole and base pole with a twisting "cap" in the middle. All you have to do is loosen the twist component , and then pull the lamp pole out as far as you want it and then Tighten the twist part again. I made it sound a whole lot more complex than it is lol- it's really easy/ common sense.
1387164
try "jiggling" the bottom metal piece while you're tightening it. also, hand-tightening is not enough...you should be using a wrench or ratchet
1563710
I had to firmly and repetitively twist each little section of it clockwise while pulling out on it to make sure it stayed extended. Had to keep trying and trying, and finally it worked. (I hope...., keeping my fingers crossed it won't start collapsing again)
765340
Mine must have been flawed because I never got it together well enough to use it. I worked on it for days. I'm pretty handy and just couldn't make it work. I liked the way it looked but it swayed and rattled and I felt it was dangerous. I finally returned it. it is really pretty though.
538569
This is crazy, I'm having the same problem and I can not for the life of me budge that thing... my husband and I have both tried with all our strength. I'm about to throw it out a window.
982323
I had the same problem with 14 ft ceilings. I tried unsucessfuly to find the right hardware to accomplish this.
1241361
I think you should fold it down flat, press down on the edges while turning counter clockwise and it should come apart. It may take a few tries to get it back together, but be patient. Good luck!
1801052
How can I do? I did not know how to control it and broke it. I believe that it is my problem. Thank you very much
243319
You can probably take it apart again, there are a few screws involved but most of the parts just snapped together. Just keep the instructions!
1047833
We hung it by the wall, but it makes our whole garage wall shake. I thought of tethering it to the ground somehow, but nothing bad has happened and we beat the heck out of it.
1674800
it st just jamd. take two pipe wrenches and move one clockwice to loosen it free
1879959
Screw it into the ceiling that is what I did and it works perfectly! If you stick it with adhesive it can fall & break I think :)
676472
My son did it for me & he loosened the fan but did not take it down. It was a very easy process for him. You could probably look on the internet to see how it's done. Good luck!!