Can't open the lid when it's done melting?
1167939
When we did ours, you have to wait until the timer goes off before the lid will open. Hope this helps.
113789
I had the same experience. Seals unavailable, but happy to sell me a complete lid for $7.00 (On top of the $35.00 I paid for the mug). They are completely aware of this design flaw, but view it as a way to make a buck, not support their customers. Thermos has lost me as one. "For want of an o-ring, the customer was lost".
1903388
Tracy, push the open/close slide in to the open position, then turn the lid counter clockwise. It seems like it is stuck but muscle it, and it will open. After that file down the small round little nibs in each of the four 'L' shaped air vents and that will make the lid easier to turn. Do the same thing on the other side of the barrel. It is not hard to file the plastic and it is worth the effort because my tumbler is working well and it really does cook compost efficiently.
1865767
Yes you must make sure the lock is off, then, turn the lid using the lid's plastic handles.
1689843
Squeeze the lid down, then press the button, it should open easier after that.
131799
Dorothy, I had the same problem. Hold the bottom (bigger part) with your left hand and twist the part just above it with your right hand. Failing this, go to YouTube and see how is done there. This is how I managed to open mine. I hope this helps.
790125
There's a gasket between the pieces at the bottom. You can melt it if you crank the thing up really high without anything in it. Forgot mine while preheating it and the gasket was smoking. Never had a problem when there was stuff in it though. Also ... too hot for too long and the handle can get really hot.
1742271
You might want to try running the back of the tray under warm water to loosen the contents a bit. Just make sure the lid is on securely.
510939
I have not had this problem (yet). The reason that I bought this model was that the write-up claimed that the lid was "easy to open". I'm disappointed to hear that you are having this problem. If you do get it to open, apply the silicone o-ring lube to the threads also. This will help prevent them from seizing in the future.
1028866
its been a while since i had this but i believe it should just twist/pull/pop right off. i dont remember the lid being an issue for me.
466761
I agree when the lid is completely shut it is difficultto open I have used the tip of a table knife and slid it under the edge to gently pop it open. When I take it with me out of the house I don't push the lid down all the way.
1967331
The lid is supposed to open. If it isn't the gasket is leaking. This is why I replaced mine. It works as it should now.
1374512
Try pushing down on the top then opening at the same time. I think that it is a safety feature. Hope that helps.
796601
I have been buying this product for years and have never had this issue like this one. Some one strong than yourself to open it :-)), or a rubber lid gripper you can find in most grocery stores. Good Luck, it's a great product!
1904075
There is a pull tab on the lid that may require a pair of pliers to tear it around and free it from the main part of the lid. Also, I think you have to use a pair of scissors or a knife to get the tear started. It is not easy.
458614
There is a little white silicon button along the side on top. Pull back on it with your finger tip and it lets air into the container so you can open the lid.
614403
I dont think you are doing something wrong , mine locks in tight and i havent had this problem. As long as thermos is in its place it should not be able to come out. You might need a replacment