Having trouble with phonation mic.. When using with TV it quits transmitting to hearing aids after twenty minutes or so.
1166115
Pamela, I am not an audiologist, just a consumer. It appears to me, given your phonation mic = Phonak Remote mic, the mic's battery might need replacement. How old is your device and how often do you use it? It sounds like you device cannot hold a charge longer than 20 minutes.Best wishes in resolving this issue. Terry
1166116
I've had numerous issues with mine working with my cochlear implants. VERY hit and miss. Try consulting with your audiologist. You may need a special program for your aids.
1166117
I asked at the Phonak booth at the HLAA national convention, and they said that the remote mic is made to pair with the ComPilot, not other things. Are you using the ComPilot? There is another Phonak accessory that is specifically for the TV.
1166118
I never use it that way...I have the TV Link also so that it directly feeds my hearing aids...I use the the remote mic only in a room conference or noisey restaurant situation
1166119
I use Compilot for TV. Only use remote mic in restaurants. Make sure mic is fully charged. I don't think it last more than 1 hour.
1166120
My recollection is that would last for a couple of hours. I just tested mine for one hour and it is still working. Of course the range is limited may 20 ft at best and if contact between the compilot and remote mike is lost ( Bluetooth needs back and forth contact) then it will stop transmitting. Perhaps the battery is worn out. I think the mike will work if it is plugged into the charger while it is in use, and if so, this might solve the problem without looking for someone to replace the battery.
1908497
It's very likely that you have in your hands a faulty item. I recommend getting in contact with Logitech and having it replaced.There's also the possibility that your audio drivers or microphone connections are to blame, but I'd still go for the faulty product bit. Good luck!
1016568
You may try changing your TV audio setting to "fixed" instead of "variable". You should then hear through your Sennheiser even if the TV is muted. I was getting no sound if the TV volume was low, but this fixed the problem. I called Sennheiser at 877-736-6434 & they were very helpful. I was also told to plug the Sennheiser into the cable box, but didn't need to since the problem was solved.
295634
Be sure the input signal is good, properly matched, and that the unit input is not being over driven. Sometimes the microphone or headphones can be at fault swap them out and see what happens.
324410
No not really, i had the same problem with this, there might be a solution somewhere, but I haven't found any. I just use an external audio recorder with Xlr inputs, I don't use these adapters anymore
972030
Sorry I did too. Stop using about two weeks ago. Looks like it stop transmitting to me. Got audio input installed. .not as good as they rated 4 stars I only purchased the 10.00 devise because of the ratings not so good after about a month.
776458
Try to set mic all levels at 50% and keep the microphone away from speakers. Hope it will solve your problem.
1338378
Try changing the frequency - there are 3 settings on each mic pack and receiver. Mine does that when the frequencies don't match. Also happens when the battery gets low.
1330983
I had the same result. I resorted to using the boom mic that was shipped with it. I don't know who's problem it is but I would assume it's Microsoft's since I have other issues that require constant rebooting.
1000010
It sounds as though you have a problem with speaker settings. Not enough power is being sent to the front Left and front Right speakers through the surround sound mode. As the other person already stated may only be done by remote or with the set up mic.
1908495
my mic works perfectly with no issues... if u tried messing with the settings and it still doesnt work it might just be a faulty product....
1034554
I had somewhat the same problem. It looked like my audio cable was working but really was not. They sent me a new cable and now it works fine
2051053
I bought a lapel mic at Radio Shack to use with ours, but couldn't get enough sound. I don't know if it was a microphone issue or the voice amplifier that was the problem though.
1549940
It's because the sound of the switch is over 65 dB because it is right next to the mic. Try sliding the switch very gently, that works for me.
472165
I would try to find the problem first. Do you need to replace the mixer? or is it the mic? or is a speaker blown? Find the problem before spending money on a solution.
37071
Not sure if that's a question or statement... Anyway, two things I've noticed using this device for a long time now. You must use the USB cable that came with it (or one IDENTICAL to it). I've used cables that fit and get terrible results. Second, check that your microphone cable and microphone are in working order. Hope this helps.
543595
You might try two things:1) ensure the volume adjustments on your headset and PC mic are adjusted properly2) check the software you are using, there may be some microphone settings in there as wellGood Luck