Has anyone tried reordering using the info on the front of the package? Doesn't give a name, just address.Do you write a request note to go along too?
1180574
Dear Johanna, one of my favorite customers (whom I haven't heard from in awhile) got your question and wrote to ask me to answer her. Question was about ordering direct, I think. Yes, you can, just mail $5.00 to my post office box of 73202, Newnan, Ga. 30271. But I'd appreciate if you'd wait a few days because I'm currently out of inventory and it will take me a bit to re-stock. Thanks for asking the question. Chef G. By the way, please tell me how many you want and send the amount in advance. Thanks.
543437
i just tried to order this product on their website and they asked for an order code, which I don't have . did you ever find out what they want and how to get it?
1056946
Hi Steve,I am sorry, I should of been more specific. Is there a way to contact you via email so that I don't need to post my order number/personal email to this page? Thanks so much!Amber D
1996213
I received an email with the directions, have you checked your email? I agree though it is VERY annoying that the directions arent in the package.
301333
Are you asking about an order you have already placed? If so, could you please provide us with your order number so that we can answer your question. If you have not ordered the item yet, it is dependent upon where the item will be shipped, and what shipping method is that you choose to use.
249603
Thanks Stitch... the address didn't come out but I found it anyhow. First click on the "Used and New" link, then add Amazon's item to your cart, then click on the item link through your cart. The rebate is listed. E.A. - I'm surprised they even told you they'd email it. The rep that responded to my email basically told me go to h---.
1019094
When you order they should send an email asking. If they don't contact the vendor and let them know what you want. That's what I had to do. Enjoy!!
1890384
Does anyone have the case like me? Amazon wrote a msg and told me they couldn't process the order (without any explanation) and asked me to place a new order with the current price is $80 more than the price I ordered early of June. I couldn't understand that!
1272829
We are working to fix this in some cases. Retailers make the first listings, and sometimes a retailer will mistakenly list the same product again. So there is some duplication. This is annoying and we hope to clean up these listings very soon (it takes time and permission from Amazon). At times, there are listings of the same product, but with options. For example, the Astrojax MX Sport is listed in one listing as "Colors May Vary" so you won't know what color you are getting until you receive your order. The other two listings do not indicate what color you are ordering in the text description, but the photos give you an indication. But this is very vague and needs to be fixed. As i said, we are working to fix these issues. Thanks for asking, and for your patience while we get that taken care of!
2158083
An even better way is to have it sent to the address you went to take it to when you order it. Mine was free shipping. No hassles that way.
1560671
Hi Charles! My apologies for not seeing this question sooner! Maureen here from The Friendly Swede:-) You can contact us at this link along with your Order ID # and we'll take care of that for you!
856815
I was thinking of ordering from them and cancelling my amazon order. Glad I didn't. Thanks for the post. I guess they're trying to get the jump on orders over amazon.
1637426
Hi Chaslyn, Just place your order and send us a note inmediately after your purchase. Make sure you place your order with hammockboutique as there are several sellers of this tem. Regards, Josefina
839885
I went to the final page after you review your order. All my payment information had already been entered. The next step was to place the order which was over $4oo more than it was suppose to be. I emailed amazon and their response was to go ahead and place the order then I could contact them and they would apply the promotion. I didn't want the inconvience of trying to do that so I didn't order it. I checked back a few days later & the promotion had changed. I wonder why!
1771790
Afater you place an order, you have to send separate email to the seller telling them the specifics. Please make sure to read the details and information section and it will give you specific instruction. also, i believe i got a separate email from the seller or amazon asking me to complete the details so just pay and wait for the email instruction to arrive~ good luck :)
386363
Although incredible, I think it's just you! I remember reading this somewhere before - others posted in a forum that Amazon doesn't give priority to the pre-orders, instead if you do what you did (cancel/re-order) its actually better. I just can't really believe that though... whats the point of pre-ordering then?!
863751
Same issue here. Just received Box 2 of 2. What is the best way to get the other box? I am trying both Plum and Amazon and not getting the response I need. Thanks everyone!