Is there a battery to change? It's brand new n does not light up. What can I do to make work.
1182317
Nope. No battery to change. Just set him out in the sun all day, and then that night he will glow like the sun.
1182318
There's no battery. Contact the company and they will send you a new one. That's what we did. They sent us a new one within a week.
1182319
Like others said pull the paper tab out. It took mine two days of full sunlight to work. I don't recall putting in any batteries, but next time I have to add tablets to it, I'll check. Peal the plastic coating off the solar panel! That might help!
1182320
I think there is a paper tab to pull out. It does need to be in the sun for a day before it will work.
1182321
Hi Ellen, There is a battery inside just not sure how to get to it. Mine worked fine for a week then just stopped working. Next time I clean and put in new tablets Ill see if there is any way to take it apart and see what went wrong. Maybe a bit of water got inside, rust, short, lose wire, dead battery, etc. Hope someone else was able to get inside and can tell us. So many have the same problems you'd think the manu would step-up and help us all?
1182322
mine has not worked either :( as far as I know there is no battery to change.
1182323
Hello,There is no way to change battery on this unit as it is solar powered and sealed. Please contact us at pxh@game-group.com for a free replacement of the new and improved model. Thank you
1182324
just need sunlight to recharge as it is solar, and needs to be really dark at night for you to be able to see it.
1036681
I've consulted with an electronics technician. He says a part that controls the power to the LED is the problem, but it'll be tough to identify and replace (and cost more than the light itself). The LED on mine is actually still good (it lights up dimly, same as yours).
2046883
well i would try to fix it myself first by checking all the batteries, check for water in unit etc etc. if all else fails you should let amazon know about this problem see if they will exchange if not move on..
1472468
Dead battery? Get a jump! haha Seriously now.Are you sure its the battery? Does it work when its plugged in? As soon as you unplug,does it stop working? If that's the case,I'd take it in to a computer shop to get looked at.Is it still under warranty,& if that's the case,send it in.I haven't looked at my own manual,but can you change the battery yourself? I'd see if I could do it first myself,instead of paying omeone for something you might be able to do yourself.
2099916
as soon as u put the battery in the light should come on and stay on try taking the battery out and reinstalling it make sure it is seated all the way in good luck
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
600356
Yes, I did change the battery in mine because it wasn't working. I have two lights and one quit working. I bought replacement batteries and changed them with no problem, but the one still didn't work. Unless you know it it the battery for sure, I would not waist your money on new batteries if it just doesn't work.
1171074
We bought it because it did not have a light. I would contact the manufacturer.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
1633330
Buying a battery might be a cheap fix. Make sure the charging unit is plugged in and it lights up when the unit is placed in the charger. If the unit is new, send it back.
591577
Buy a new one. When these have anything go wrong, it is cheaper to buy a new one than try and fix. I had problems with the light on mine, and it was not the light, but something in the wiring. I purchased a new one from Amazon. Very happy
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
1617987
You need a small screwdriver, I believe a Phillips head, to open the battery compartment. You can replace battery. If it still doesn't turn on then you need to send back to replace.
2088736
There should be a little red light that turns on and it flashes until it goes solid that means its ready. If the light doesn't turn on and it doesn't get hot then it doesn't work. I would send it back for a new one. There should be a warrenty.
1268146
Makes sure batteries are in correctly, leave to charge overnight, if it's still not working, contact seller with the problem. If they don't satisfy the issue then contact Amazon and they will take care of a refund and return for you. Hope it's only a battery/charge issue. It's a great little light!
66544
Are the batteries charged? If yes, and still won't turn on then you need to get it fixed. Sorry.