i can't get it to rotate: If I unbuckle it it will rotate but it will also come apart.... can anyone help me?????
466229
Mine works finally when I remove one of the little wheels that keep popping out. I suggest that you call Bright Start. They sent me a return label to return just the fabric seat, then they sent me a newel model which I have not put together yet, and was told that the newer model should be easier to rotate. I was told to keep everything else (the one that I initially received), so on the worst scenerio, I will end up with a set of toy that has no seat, but still usable when your baby turns toddler and play with it, and another one in the box which I hope works. They have good customer service.
771991
It doesn't rotate. Mine doesn't even make sound anymoreIt broke shortly after we bought it.
382145
Same problem here. Sorry to say we've had no luck getting the wheel(s) to stay on. Keep reattaching, but still no luck.
1099077
Sorry - I don't know how to fix this. Mine is not bent but rarely will flip up and lock the slide back - are you sure it's not just flipped up? It's easy to do when you are pulling the slide back because it takes so much force to pull it back. Sorry I can't be more help!
1278043
Hi Dr. Mark it is really hard to do it. I was unable to do it. I had to have my brother come and help me and try to figure it out. He was able to do it but then just last week after one week of it staying on it fell down. I wish I could help you with it but you just need to turn it and then it is suppose to hold. The directions are very poor so it does not help much. Sorry.
2249199
Lol!!!! I just found out. Been searching the internet with same problem. I'm usually good with these things so I was quite frustrated not being able to figure it out, almost broke the darn thing trying to use a small screwdriver as someone had suggested. Anyway the answer is.... (drumroll please) It is AUTO-tilt; so once its been completely opened, continuing to crank the mechanism (I know scary, I was worried I'd break it) actually starts working the tilt mechanism!
403097
Just a reminder, to tighten you need to turn it counter clockwise. Normally it's righty tighty, but not in this case-turn left to tighten. I tried to put it on by turning it right, but realize the error of my ways.
829104
Try turning the leg upside down or facing in on the opposite side, but also, like everyone else said, put the legs together first. I did this, but the legs are also easy to turn upside down or face the wrong way. it took me a couple of times to get it right. hope this helps!
811571
Turn it over twisted it, pushed it up and twisted it again to lock it. Hope this helps.
1880355
So after contacting mount-it customer support and trying. The hex bit that is in the part that lifts the arm needed to be tightened counter-clockwise. (not clockwise) and it just keeps tightening and doesn't seem to stop. Also there were parts on there that looked like you could put a quarter on and turn it but that was not the case. Anyway the arm lifting part nut turned counter-clockwise a lot. seems to stiffen the thing and give me more control. Im ight keep it now.
664373
I had the same problem but it want break just pullit a part at the open slot on the sides it will take a few saconds but will come apart
1357193
Mine turns with the stiffness you want (so it doesn't slip easily) but it's not uncomfortably tight and moves freely when turned. Try working it a bit to see if it just needs the tightness worked out of it. Otherwise you may want to swap it if you think it hurts your ability to freely make adjustments.
271106
Hold each end and twist back on itself. Be firm, it will want to undo. Try a fewtimes and you will see how it wants to go
2177579
It's locked in place. Twist the green ring until it snaps out of the lock position, then it should move up and down for you :)
1951150
I was wondering the same thing. I tried pulling on the head pretty hard and it wouldn't budge. It twists in both directions but does not move up and down at all. I'll have to try again when my son isn't using it (it's his bed time right now).
1603616
need to tweak it while on the ground. which means to keep it from spinning left or right.have it running to see which direction its going. then turn the tweak knob the opposite way. that should set it right
2039003
had the same problem,look closely and you'll see that you can tighten it.I didn't see it at first though but you can tighten it.hope this help you