Help! I just purchased this from amazon on 1/9/15 and have been trying to install it. Problem: It says my code is expired. Pls advise!
1165329
Go to amazon and log on to your account.Then put your pointer on your account and a drop list will show up.scan down to where it shows your games & software library then click on it . Your software Product Key will be shown. punch that in where it asked for the code
1268101
I ordered my copy from another online retailer. The activation code was included in an email from that retailer. I would think Amazon would handle it the same way but this is just a guess on my part.
1631349
Same trouble. How exasperating, Amazon. Please let me know if you find out!
766763
Hello, Looks like Amazon might have a UPC code crossed, I'm not even sure where this picture came from. Sorry for the confusion.
435487
I purchased this item 4 months ago and had no problems installing it and utilising it.Good luck.
2284291
I just bought and installed this last week and am wondering the same, have you figured this out?
671240
I haven't come across that issue as of yet. I immediately installed all 3 disks upon arrival although I'm still currently working in the first disk I can't imagine why the others wouldn't work just as this one is. No prompts or issues during download. My packaging was sealed as if from supplier itself. Hope that helps
1989150
I am also wondering the same thing. I am saving one that I bought since January but I don't have the need to use it yet since i haven't play much... Does the online code from Amazon have an expiry date?
1569933
Hopefully, you were able to install it properly. However, if something has gone wrong and or you need to replace it; just contact the manufacture and they will gladly send a replacement. It would help to have the package product information and or receipt. They will be happy to replace it.
614815
thank you c. amado!! u were the only one with the advice that worked for me. it never prompted for a code, but it totally worked. thank you!!!!
586136
I have had the same issue. I believe I purchased it from Amazon but am unable to find it on my account. How do I check that and can it be replaced?
1818600
Is the code on the screen E1 or E8? Mine just did the same thing this weekend. Called the 800 number and I am having to send mine in. I was really loving this unit and am dissapointed it is not working.
377677
No product activation code provided. Amazon TOTALLY unhelpful. Advise me to a) look on the CD case (duh) or b) call Microsoft! Would NOT PURCHASE ANY SOFTWARE FROM THESE CLOWNS. I am trying to get my money refunded.
612415
I downloaded the software (if you purchased a disc it may differ) but the serial number & all the information you need to install the program can be found under the section of Amazon where it shows the purchased downloads, I hope this helps!
1242745
Hi Chase, Give us a call. The phone number is in the back of the unit. Our toll free tech support can help you trouble shoot. We suspected either you are using a low quality blank discs or your master disc need to be format, but we need to be sure. Thank you very much!
989908
I am having the same issue and have installed it exactly as everyone here has described.Not very happy about this.
2136882
Well it wouldn't have expired, but most, if not all used systems will not include the code for the game. The problem is that most used systems will have had system transfers performed. This moves all content including games onto the new system. Everything will have been deleted from the used system. I know because I listed my used system here. I actually have another download code but I didn't include it with my listing.