My keyboard will not work. Is it plug and play or is there something else I have to do?
1191498
I purchased the 8 + 8 hour Tablet & keyboard for use on long flights. The keyboard works only when fully charged! There is supposedly an 8 hour battery in the keyboard so I plugged it in. However, I find that the keyboard power plug is very loose and the battery will not charge unless you place a tape to hold it in place and continue adjustting until you see the charge light indictor ON. It take took a FULL DAY to fully charge both the Tablet and the keyboard. The next morning, I worked on the Tablet with the keyboard and watched Netflix. Sadly, after 4 hours the low battery level forced the Tablet to go to SLEEP. I returned the Tablet and Keyboard.
1191499
i just returned my keyboard and tablet because it stopped working on me completely. The charger quit working for the keyboard and the tablet as well. It would not hold a charge unless plugged in.
1191500
mine was plug & play. I have to disconnect my tablet to charge it because the port on the keyboard does not work.
1191501
Mine has stopped working from time to time... I've disconnected it, then re-connected it, then re-booted the machine, then it will start working. As stated earlier, make sure that it is properly seated. It should be plug and play, (I don't believe it's Bluetooth, like the keyboard I bought for my iPad). Seems to stop working, at times, when the machine goes into "Sleep" mode. If this doesn't work for you, I would suggest contacting Lenovo, under the assumption the products are still under warranty they should assist you, or worst case, replace it if found to be defective. Hope this helps you?? Mine has stopped working from time to time... I've disconnected it, then re-connected it, then re-booted the machine, then it will start working. As stated earlier, make sure that it is properly seated. It should be plug and play, (I don't believe it's Bluetooth, like the keyboard I bought for my iPad). Seems to stop working, at times, when the machine goes into "Sleep" mode. If this doesn't work for you, I would suggest contacting Lenovo, under the assumption the products are still under warranty they should assist you, or worst case, replace it if found to be defective. Hope... » Read More Mine has stopped working from time to time... I've disconnected it, then re-connected it, then re-booted the machine, then it will start working. As stated earlier, make sure that it is properly seated. It should be plug and play, (I don't believe it's Bluetooth, like the keyboard I bought for my iPad). Seems to stop working, at times, when the machine goes into "Sleep" mode. If this doesn't work for you, I would suggest contacting Lenovo, under the assumption the products are still under warranty they should assist you, or worst case, replace it if found to be defective. Hope this helps you?? « Show Less
1191502
It has a battery that needs to be charged. hen it is fully charged the light will be white on both the keyboard and tablet. I received few instructions with mine.
1191503
I purchased the 8 + 8 hour Tablet & keyboard for use on long flights.The keyboard works only when fully charged! There is supposedly an 8 hour battery in the keyboard so I plugged it in. However, I find that the keyboard power plug is very loose and the battery will not charge unless you place a tape to hold it in place and continue adjustting until you see the charge light indictor ON.It take took a FULL DAY to fully charge both the Tablet and the keyboard. The next morning, I worked on the Tablet with the keyboard and watched Netflix. Sadly, after 4 hours the low battery level forced the Tablet to go to SLEEP.I returned the Tablet and Keyboard. I purchased the 8 + 8 hour Tablet & keyboard for use on long flights.The keyboard works only when fully charged! There is supposedly an 8 hour battery in the keyboard so I plugged it in. However, I find that the keyboard power plug is very loose and the battery will not charge unless you place a tape to hold it in place and continue adjustting until you see the charge light indictor ON.It take took a FULL DAY to fully charge both the Tablet and the keyboard. The next morning, I worked on the Tablet with the keyboard and watched Netflix. Sadly, after 4 hours the low battery level... » Read More I purchased the 8 + 8 hour Tablet & keyboard for use on long flights.The keyboard works only when fully charged! There is supposedly an 8 hour battery in the keyboard so I plugged it in. However, I find that the keyboard power plug is very loose and the battery will not charge unless you place a tape to hold it in place and continue adjustting until you see the charge light indictor ON.It take took a FULL DAY to fully charge both the Tablet and the keyboard. The next morning, I worked on the Tablet with the keyboard and watched Netflix. Sadly, after 4 hours the low battery level forced the Tablet to go to SLEEP.I returned the Tablet and Keyboard. « Show Less
1191504
It's plug and play. Just make sure tablet is completly seated into keyboard
10099
An external keyboard will work. Either USB plug in or bluetooth. I used a plug in keyboard and it worked fine. All keys functions worked. I used a capacitive stylus that worked great.
1720814
Try using an identical charger to see if it will charge then. If it still doesn't take a charge u can assume it's the keyboard and not the cord. Maybe a 1 year manufacturer warranty...
1268054
I don't know but the keyboard on mine never worked, and at the time it seemed several other reviewers had the same problem.
1512325
D.Cheng reports he found adaptor. I did too. However, keyboard still does not work when connected. Can D.Cheng tell us how he made the keyboard functional???
99281
For some reason the keyboard did not work for me. I would suggest taking the Mac to a Mac service centre.
1439038
My keyboard works just fine without being plugged into USB. There is an ON/OFF switch that has to be turned to the ON position, but that's all.
1357368
Several possibilities (not an exhaustive list): Push the "connect" button on the reverse side of the keyboard / the USB port where the receiver is plugged in may not be active; try putting the receiver in another port / the perennial "try restarting the computer" / the batteries that came with the keyboard and mouse may be old; try replacing them / finally, try whether the keyboard and mouse work on some other computer
1554821
Have you assured that you turned on the power selection (see right side of keyboard)Go to the settings and verify that not only is the bluetooth on but connected. Also, make sure that the key board is charged.
2114965
Your keyboard should have shipped with a USB receiver that looks like a small thumb drive. Plug that into one of the computer's USB ports.If your keyboard is charged/has battery life, your keyboard should communicate with the USB receiver without the need for you to install drivers.If you can't find the USB receiver, check the package contents that you threw out, it could be there.
1133970
The K60 has two USB ports, one is for keyboard and the other is for the USB that you can plug into the back of the keyboard itself.I would suggest plugging in just the keyboard USB and getting that to work first.Also, check to see if the port itself is not broken, do flash drives plug in and activate properly?
356519
After you fully charge the keyboard, make sure the tablet is set to Bluetooth, turn the keyboard on and push the button. We had to do this twice, but it worked. Good luck!
1550124
It needs some time to fully charge. Make sure the USB cable you are using works and let it charge for several hours. Try to charge it via USB from a computer with the computer turned on and then test the keyboard. If it is not working try charging it with the computer turned off. If it is still not working contact the service.
1952378
No the keyboard don't work. Everything I have order from you'll don't work or it broke. I will be give you all a call soon. I have told you all my printer is not working and you keep email me return skip.
1546637
I don't own the keyboard. With the mouse you could try uninstalling the software/drivers and starting from scratch with a fresh install. If you don't know how to do any of that then call genius tech support at 1-800-756-4115. Mine has worked fine for a long time so they're your best bet.
340517
Hi I purchased two of these for family members and they both say the keyboard works great and they aren't having any issues. I believe yours may be defective.
1344472
plugged it into tablet and turned tablet on and push the keyboard keys and it just starts typing