Since this is a 'Prime' item, if it does not function properly on arrival, can we use the regular return process to return the item to Amazon?
1181996
Yes, you can. If it says "Sold by -----, fulfilled by Amazon" it's the same as getting it from Amazon with all of the same return rules for Prime.
1411775
The one I purchased from Amazon worked fine. I know that if you purchase a item from a vendor on Amazon and there is a problem with it, the vendor will make it right. Amazon has a return policy that you can go to. Depending on the item it depends. *For most items the return window is 30 days after delivery. To check the return window for an item you have ordered, go to Your Orders and click Return or Replace Items. Hope this helps.
2107114
No guarantee. If you have Prime membership, returns are usually free, so you may be able to request a different set, when exchanging.
1016325
You might be able to return it through Amazon Customer service, but I'm not really sure, sorry!
1080818
Typically, I think amazon will refund or replace the item. Not 100% certain but I never have a problem.
1983449
Not sure, but if you bought it through Amazon, you should be able to return it with no problem.
729029
Amazon has always accepted returnd of thie type in the past. I see no reason why you would not be able to obtain a refund or new unit...
1224940
go back to the amazon main menu..u should see at the bottom caption that says (let us help you). then click returns are easy..
2159419
I would go to best buy. at least you can return it without having to pay return postage. especially if you're not satisfied. good luck
695767
I can't answer your question directly but know one thing: for returns, it has to be shipped back to their returns/distribution center. The first email I got from them regarding the return said that I could either bring receipt and the unit to the store locally and return it OR ship it back to their returns/distribution center but when I called to verify they said that since it was bought from Amazon then it MUST be shipped back to their returns/distribution center and that the store "does not have the capabilities to process the return", just FYI.
2058769
Frank,I have never had a problem with returns with Amazon. They have a pretty liberal policy. My jack works great, with no problems whatsoever.
773535
I ordered this TV and it came in a box that had obviously been previously opened and then taped up.I clicked to return the item - it looks like Amazon is requiring me to ship UPS/FedEx (which I understand) but I'll have to pay for the shipping (at least at first, I think) and then I'll get a refund, not a replacement. I wanted this TV but I don't know if I'll get the same deal by the time the refund goes through.
1780287
Agreed. Amazon refunded the item for me without need for a return, but still would have preferred the right item.
352348
Go to your Amazon account. Lookup your orders. Find the right order and select Return or replace. Amazon will facilitate the return or replacement. I was satisfied.
983809
It should fall under Amazon's 30-day return policy as always. FYI, Amazon customarily extends this during Holiday seasons. Beyond that I really doubt it because this is a refurbished item. Although personally I preferred for reason refurbished electronics gets more testing.
1388407
Hi :) I know Amazon goes to great lengths to make sure we are satisfied with the seller and shipping speed and condition of what we order upon delivery. If your part is defective you'll need to contact the seller, and I'm sure that you'll need to ship it back to them.
1128887
To return this item you would have to get in contatct with Amazon Customer Service.