We purcased this micro plush blanket last year and are now having trouble with no heat on one side Is this blanket still under warranty? jks
34593
it has a 5 yr. warranty. mine failed, and after 4 years of use, they said they are sending me a new one.Haven't got it yet, but I have no reason to doubt them. Customer service was very good......answered thephone right away and listened to what I had to say and said they were sending out a new one.
34594
Hi Kathleen, I just replied that I didn't know about a warranty for our blanket. I did a quick search about the blanket and found one review that had the following text - "The product is backed by a five-year warranty, and several users report the customer service department was at least friendly, though perhaps not always helpful." Digging a little further found this note - "5 year guarantee from the manufacturer, Perfect Fit Industries (since 1932)."Finally, here is the contact information regarding the manufacturer:Perfect Fit 8501 Tower Point Dr.Charlotte, NC 28227 800-864-7618 custserv@pfisleep.comBest of luck resolving your problem. Roy Hi Kathleen, I just replied that I didn't know about a warranty for our blanket. I did a quick search about the blanket and found one review that had the following text - "The product is backed by a five-year warranty, and several users report the customer service department was at least friendly, though perhaps not always helpful." Digging a little further found this note - "5 year guarantee from the manufacturer, Perfect Fit Industries (since 1932)."Finally, here is the contact information regarding the manufacturer:Perfect Fit 8501 Tower... » Read More Hi Kathleen, I just replied that I didn't know about a warranty for our blanket. I did a quick search about the blanket and found one review that had the following text - "The product is backed by a five-year warranty, and several users report the customer service department was at least friendly, though perhaps not always helpful." Digging a little further found this note - "5 year guarantee from the manufacturer, Perfect Fit Industries (since 1932)."Finally, here is the contact information regarding the manufacturer:Perfect Fit 8501 Tower Point Dr.Charlotte, NC 28227 800-864-7618 custserv@pfisleep.comBest of luck resolving your problem. Roy « Show Less
34595
Hi Kathleen, I just replied that I didn't know about a warranty for our blanket. I did a quick search about the blanket and found one review that had the following text - "The product is backed by a five-year warranty, and several users report the customer service department was at least friendly, though perhaps not always helpful." Digging a little further found this note - "5 year guarantee from the manufacturer, Perfect Fit Industries (since 1932)." Finally, here is the contact information regarding the manufacturer: Perfect Fit 8501 Tower Point Dr. Charlotte, NC 28227 800-864-7618 custserv@pfisleep.com Best of luck resolving your problem. Roy
34596
I happen to have my instruction book still out and it indicates a five year limited warranty. Website is www.perfectfitindustries.com/support
34597
I would contact Amazon or LandsEnd/Sears to ask for advice on the warranty. Mine has been super so far!
642782
I found that if you put the towel in so that most parts of it are touching the sides of the warmer that helps with getting it warmer. Mine quit and I am returning it and they are sending me a new one. They emailed me a shipping label and I dropped it at a UPS center. Wasn't too big of a hassle. I was lucky I saved the boxes. Hope this helps!
1336636
I've had mine for only a little while, we get a lot of wind in our valley... and I am noticing a new tear up by my awning. Nothing sharp there I don't think, so I don't get why it would wear out there. I believe the warranty should cover this, but now I have to contact the company to find out details. This really has been a great cover and I've been happy with it. Just wondering if it's the winds that may have affected ours, and felt I should comment.
1656642
I bought this last fall and have used it every night since. It works very well still and I am still happy with the choice. I haven't had to wash it yet because I place a sheet and thin blanket underneath. I am sorry for your experience and wish you well with the return. We had a similar experience with Edenpure heaters: we run two thar we would never be without but in the midst of that had one that ran our utility bill up to $300 and tripped a circuit breaker. Maybe you just got a bad one. My UPS driver suggests the possibilty of electronics being damaged by improper handling during shipping. I bought this last fall and have used it every night since. It works very well still and I am still happy with the choice. I haven't had to wash it yet because I place a sheet and thin blanket underneath. I am sorry for your experience and wish you well with the return. We had a similar experience with Edenpure heaters: we run two thar we would never be without but in the midst of that had one that ran our utility bill up to $300 and tripped a circuit breaker. Maybe you just got a bad one. My UPS driver suggests the possibilty of electronics being damaged by improper handling during shipping.
1939016
I would contact K & H about the problem and about any warranty. Mine has worked for several years and I finally bought a new one only because my cat had worn out the covering but the heating element from the old one still works. You may have got a dud and I am sure the company will help you.
640026
Tasha, I also cannot confirm if the blanket has been treated. I can say it is the best blanket I have ever had. It had no odor and was very soft and comfortable straight from the package. Sorry I couldn't be of more assistance.
1966556
Don't know. Haven't thought about it. I have used mine about six months and haven't had a problem. To clean wipe it with a damp cloth while it is still warm. Be careful and don't get burned.
559817
I had that happen once when I washed it and patted it on the sticky side with a paper towel. I took it off and followed the instructions to wash it in warm water and set it on paper towel on the non-sticky side. That was a year ago. Mine is still working just fine. Don't rub the sticky side with any cloth or paper. Good Luck!
435356
Not sure about warranty... We have had since Christmas, and haven't had problems yet, but it's been light use by a toddler..it is a very firm mattress, but I've noticed it softening a bit. For the price, considering the price of other mats, it was a good bargain for us at this point! ..but you get what you pay for...sooo...Good luck..
63078
the controler failed & the company sent out a new one no questions asked. is it worth the money? well, i like the idea that the heat is produced w/12volts not 120. it does not heat up like ac tpyes but does get very warm. i like to turn of the blanket on before going to bed to give the blanket a chance to heat up the bed. the wire in the blanket is thin & the blanket is of very good quality. i would recommend this blanket only if you have concerns w/ sleeping w/ a blanket w/ 120 volts pulsing through it so closing to your body.
742374
I have not experienced any symptoms of this using the blanket. I am sure with extended use, that the material will eventually fray to the point that you could experience some Irritation, at which point you would discard and replace it. I am very happy with the performance so far.
1955207
I haven't had that problem. If it is curling on the edges, it may mean that there is some high temperatures near by. Do you have it near the oven and stove? We have one of ours there, but we don't use the oven very often and when we do we move the pad. This is what I would do. I would for sure notify the manufacturer and let them know. It may only be a defect in your pad and I am sure they would replace the pad and would probably like to have the curling one back so they can figure out the problem.
859307
I use a heated blanket and have had no issues. Can't comment on a heated mattress pad, though.
2206587
You will have to contact the service people. There is no warrantee now but they may send you a new spa body for shipping charges, especially if it is leaking where the hose connects to pump. same happened to me and still no heat.
114891
I don't remember about a warranty. I have several of the Lasko ceramic heaters and have never had any touble with them. I did have one that my son gave me that, after a couple of years, started making the cord and plug too hot. I got rid of it. I would suggest contacting Lasko directly, or if you have your receipt, take it back to wherever you bought it and get a replacement. Sorry I'm not of more help.
1177357
Did it overheat? Maybe, this is the cord, plug, or even the outlet. I am not too pleased with my unit. Can't go into corners, have to use a mop to get the dirt out. Is there any warranty available?
163455
I'm sorry. I gave it one star because it did the same thing to me. I don't know if it has a warrantee, I was too disgusted to mess with it so I tossed it out. In future, I'm buying my covers from Plow and Hearth, they don't tear up like that, and I can trust the quality.