The balance I purchased from you does not smell like my Doterra distributors , have you altered this oil?
1195496
This question came to me but I am not the one who sold you the doTERRA oil as I am not a distributor. I also purchased balance but had never had it before so I could not tell you if mine was not smelling correctly. However, I did purchase a doTERRA oil from a distributor on Amazon and the oil smelled badly. Amazon gave me a credit. I was thinking that some how the bottle was opened and the oil deteriorated but not sure. Try contacting the specific distributor. Good luck.
1195497
I have never used doTERRA Balance either, but I have used a lot of their other oils and bought them from Amazon. As far as I know they all smell the same. In fact, I have a bottle of Serenity bought from doTERRA website and a bottle of Serenity bought from Amazon and they are exactly the same - looks and smell.
1195498
I received a sample of Balance from a doTerra rep but I purchase all my oil on Amazon. Both the one from the rep and Amazon smelled the same.
1475049
Hi. I wouldn't say this is "normal" but I just received a bottle from them, and I've experienced the same thing. The oil is pressed from seeds, so I guess it just wasn't filtered properly. I'm going to run it through a coffee filter. That should take care of the problem.
818634
The shipment of this same flavor was fine the previous month. I had never experienced a problem before this batch. So, yes, it was a recent change. I did not notice the smell. It was the consistency that was the cause for my concern. I hope this answered your question.
921353
Yes, I would say you have a defective diffuser. I have had mine for several months now and even when its on the highest setting and runs all night I still have 3/4 a bottle left in the morning. If you bought it from Amazon you may be out of luck with getting it replaced; but you can always go to the DoTerra website and find contact information. They are a great company and stand by their products; but I have always bought my DoTerra from a company representative...so I'm not sure how they handle purchases through amazon.
1473618
I, too, have noticed the same difference in this product. I called Tetra directly and they told me thatthe product should not look like this. They are sending me 2 new bottles.
1593888
I sent an email to doterra as well and I received an email back saying that they would pass my email along to their product development team. It's very unfortunate that they are using these ingredients in an 'all natural' toothpaste, very deceiving...
1350124
I am not an expert on doTerra but from what I have seen there is coconut oil in the blends but not the pure oils.
1549729
I didn't notice anything myself, but perhaps the odor you smelled is because the oil is so concentrated. The company sent me an email soon after I received the product, asking for feedback. You can ask the question of them directly.
1272292
I regularly buy my Doterra oils from Amazon or ebay because you don't generally pay tax or shipping on them like you do directly through Doterra, so it slightly reduces the cost... I haven't noticed anything suspicious about and of the oils I've purchased from either site. I obviously can't say for certain that they're not tampered with, but in my opinion they're just fine. I have continued to purchase and use them and don't seem to see any difference between these oils and ones directly from a Doterra consultant.
1279676
No, I have ordered both peppermint and lavender doTERRA oils from Amazon and neither one of the bottles were open. The plastic seal on the top lid cracked open like it should when it's never been opened and new. I guess I got lucky mine were not tampered with or ever open.
353634
you should probably exchange/return the product. it should be a light-weight, golden oil and should be very spreadable.
1053606
Doterra has an oil blend called TerraShield. It has 11 oils in it, including Citronella and Cedarwood. I am planning on using it Memorial Day weekend to give it a test! You are supposed to dilute it with water and put in spray bottle. Can't wait to see if it works. Contact me if you would like a bottle. They are only $12.67
1269292
Yes I want to know this too, please. Been advised never to buy YL oils from Amazon or other source other than YL direct because they've been tampered with in some way or another. This is a great price and I'm tempted anyway! Comments?
1873021
I talked to customer service about the awful smell. They said it's bc it is pure and has not been refined. It is normal for the pure oil to smell this way. I agree tho, it stinks.
124773
You are missing out on so many benefits, points, and free product options by NOT signing up as a wholesale member of doTERRA and buying directly from company - not to mention their guarantee and the support of a whole team and upline education you have when you are a wholesale member. My team has purchased DT oils off Amazon to compare side by side to ours as wholesale members and there is a HUGE difference in just the visual quality and color of the oil. I would never use these oils since they cannot be insured of quality and safety, as they are not directly from doTERRA. Please do your research and get your doTERRA oils directly from doTERRA to ensure your and your family's safety. You are missing out on so many benefits, points, and free product options by NOT signing up as a wholesale member of doTERRA and buying directly from company - not to mention their guarantee and the support of a whole team and upline education you have when you are a wholesale member. My team has purchased DT oils off Amazon to compare side by side to ours as wholesale members and there is a HUGE difference in just the visual quality and color of the oil. I would never use these oils since they cannot be insured of quality and safety, as they are not directly from doTERRA. Please do your... » Read More You are missing out on so many benefits, points, and free product options by NOT signing up as a wholesale member of doTERRA and buying directly from company - not to mention their guarantee and the support of a whole team and upline education you have when you are a wholesale member. My team has purchased DT oils off Amazon to compare side by side to ours as wholesale members and there is a HUGE difference in just the visual quality and color of the oil. I would never use these oils since they cannot be insured of quality and safety, as they are not directly from doTERRA. Please do your research and get your doTERRA oils directly from doTERRA to ensure your and your family's safety. « Show Less
894372
Well I bought a bottle and took it to my friend who buys directly from doterra... Well hers smelled a lot stronger than mine. The consistency felt off as well. I do not recommend buying from here.
1887477
Mine doesn't have white on top either and is from some other company called wellness scent! I'm so confused. I ordered oregano oil I got sent peppermint And totally different company ?! Anyone have any ideas what's going on?