Can I order spare parts? We lost some of the small pieces that go in the body
1172433
The holes are so large, you could just use gummy bears as replacement pieces.
1116041
Yes we can help. We carry all small parts for these wheels; from bearings, axles, and specially Free-hub body's. Let us know what you need help with.
1052444
Yup. Contact their customer support to order replacement parts: http://www.airliftcompany.com/support/contact/
475683
Yes, I believe Amazon has an area to order new parts. If not, try and Google the company. My sons came with extra parts, but we've not had to use them. Sorry that happened to you.
471630
My unit did not come w/ spare parts. I broke the latch on an older unit years go and had to replace entire unit.
285067
There are spare parts in the book and I you don't have book. You can go to ronco.com and find it there.
549158
I don't see anywhere that you can buy the spare parts but you should really contact the company Tolo Toys. They have a form you can fill out on their website to ask questions. See this link for form: http://tolotoys.com/about-tolo/contact/Good Luck!!
796385
Did you find out if you can get replacement pieces? Our U shaped piece has gone missing as well. Thank you.
1069952
I'm not sure but sometimes if you contact the company they will allow you to send the product in for repair for a small fee. They may be able to replace the missing part but may want to know some information like when you bought the item, the serial number, and the place of purchase. Contact support to see who you should direct your query to.
241793
Mine didn't arrive with all the parts and when I was ready to use it the seller wouldn't send me the pieces I needed. So I have never been able to use mine.
950101
So sorry for the bad service. We are just now putting ours together as we have been on vacation. I will be sure and make sure I have all the pieces before I start thanks to your question. I hope you are able to get those pieces
258294
Thank you for your question. I do not carry replacement parts, only the complete storage cubbies.
1349242
I believe that you have to buy the whole thing. Maybe try going to a hardware store to see if you can get just the parts you need. Thanks! Scott
1557670
Yes, it is possible to buy spare parts. Go to http://www.smartgeartoys.com/k/replacement-parts and fill out the form for the parts you need. Enjoy!
2113636
Contact Lego directly. They will ship you the missing pieces free of charge
1284239
Yes, ours came with broken parts, and the company said the pieces are already in the mail and should be here tomorrow. Several pieces were broken, but the shipping box was in tact. So just contact the seller. Update...the new parts just arrived, and they sent some extras too.
355882
Me too I would like to get parts, since that the one I bought I get incomplete and I could not use it because I have not found the parts