The mouse worked perfectly and now it is sluggish all of a sudden after only 10 days of use. I tried it in other computers, it is the mouse. Fixes?
1179686
Not knowing if you are on a Mac or a PC. I would suggest you install new drivers from Logitech's website.
1179687
I had the same issue in Windows 8.1. There was a microsoft update that caused it to become "jittery" on the screen. Don't know the update, but I ended up using it on a Windows 7 PC and everything is fine. The other thing you can look at is the settings for the mouse itself and turn up the sensitivity, and turn off "enhance pointer precision" (if using windows)
1179688
It very well could be the mouse but before you get a new one change the mouse pad that the mouse sits on. Sometimes they become rough and wornalthough you can't see it. That would slow it down. I have had other instances where my computer was not working properly at all and as soon as I changed the mouse, PRESTO! everything worked fine. Sometimes they just go haywire or get corrupted in some way. A simple little think that can cause some major distress.
1179689
The mouse has worked fine for me, I've had it for over 6 months now, no problems. But here's a link to download drivers for the mouse, might help. http://www.logitech.com/en-us/support/corded-mouse-m500?osid=23&bit;=64
1179690
It very well could be the mouse but before you get a new one change the mouse pad that the mouse sits on. Sometimes they become rough and worn although you can't see it. That would slow it down. I have had other instances where my computer was not working properly at all and as soon as I changed the mouse, PRESTO! everything worked fine. Sometimes they just go haywire or get corrupted in some way. A simple little think that can cause some major distress.
1179691
What is your definition of sluggish? Did you purchase the mouse on Amazon? I would send it back for a replacement if it's only been 10 days.
1275476
I found the solution via Logitech support!This issue sometimes proves to be static energy trapped inside the mouse. Please plug the USB receiver into a different USB port, and use this procedure to drain the mouse of all static energy: 1. Shut off the mouse and remove the batteries.2. Press all the buttons repeatedly for 30 seconds. This will drain all the static energy that may be trapped in the mouse.3. Put the batteries back in the mouse and turn it on4. Wait a few seconds for it to re-connect and test the left click
1275475
No, I haven't had that problem, just the issue of every time the mouse doesn't move for a few minutes, or after turning the machine on, it's frozen and I have to click a bunch to wake it up so I can see and move it around. I'm thinking this is not a very high-quality mouse, though, after hearing your problems in addition. Hmm. Sorry I can't be of more help.
1758752
The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but usually, you get what you pay for. :/ The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but... » Read More The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but usually, you get what you pay for. :/ « Show Less
786306
Try contacting Corsair customer support if your warranty is still valid, and try another mouse and see if you have similar problems. I don't believe it's a design flaw with the mouse itself, it's either a defective unit or something is wrong with the settings on your computer, or the computer/internet is just lagging.
501763
I have been using that mouse for a while and I'm actually using now. Had the same issues when I first got it too because I didn't understand it that much. 1. Check battery power levels, your batteries might be about to die. 2. No cheap batteries: I use rechargeable Sanyo Eneloop AAA's with a Lacrosse battery charger so I never have to buy batteries. I know the light is supposed to tell you to change but it sometimes doesn't for me but that's ok for me. 3. Always turn off the off switch under the mouse before shutting down your desktop or if you use a laptop like me, always turn off the switch before closing the laptop. 4. If those don't work, go to your PC settings to disconnect the mouse's sync to your machine completely then re-sync it again. 5. LAST RESORT: If those don't work, you need your money back. lol
1909504
I haven't had any issues with mine. It sounds like you have a short circuit happening in your mouse that's depleting the power.
867056
Have not had a problem at all. I use this mouse for shooter games, I would have noticed that problem immediately and would have returned it.
1275477
I have! It's extremely annoying. Any luck with fixing it? I bought my mouse in January 2014.
407020
You may need to overclock your mouse. I also recommend a 5th gen Core-i9, and a very good and updated anti-virus to prevent false positives.
1782408
I'd get a different product. There's a chance that it'll work fine for you, but if it doesn't work, it's a real pain to fix. I ended up having to reinstall the entire operating system in order to get the thing up and running. May as well spring for a newer model. The actual problem was most likely a conflict with leftover bits of Logitech drivers and software, but I was never able to track them all down and eliminate them.
827413
I'd get a different product. There's a chance that it'll work fine for you, but if it doesn't work, it's a real pain to fix. I ended up having to reinstall the entire operating system in order to get the thing up and running. May as well spring for a newer model.The actual problem was most likely a conflict with leftover bits of Logitech drivers and software, but I was never able to track them all down and eliminate them.
1975569
You will have a very hard time, if like me, your keyboard mouse stops working a month after you start using this particular Toshiba. If it is still within the time period to return it to Amazon, do so. I missed the return date by 2 weeks. Toshiba quality has gone down considerably. Sorry I didn't answer your technical issue more specifically, but when your mouse fails, it will be impossible to do much with your laptop.
8320
Call Amazon if you have had the mouse less than 30 days. If not call steelseries.
1638877
How long have you had the mouse? If you recently purchased it -- especially if from Amazon -- I would return it and ask for a replacement. It sounds like you're either having a problem with the actual mouse or with the driver.Just out of curiosity, what Windows operating system are you using it with?
2149546
Wish I had a answer for you. Their support is terrible plus I am on my 3rd mouse in less than one year. I would return it and try someone else's.
316073
I'm not too sure if your mouse is defective. I've been using this mouse for while and it's been fully functional for me. I would try switching between user profiles on the mouse which also change the color of the mouse lighting. It may also be a software issue.