Bought for my Hisense pro 7", plugged it in: lights on the keyboard flickered, but didn't get recognized. Is there an app i need or is it defective?
1194413
I plugged mine in and it worked right away, no app was required and it works great!!! You may have a defective one.
1194414
I plugged mine in and it got recognized immediately. Sounds like yours might be defective. No apps that I know about are needed.
1194415
No. I had the same problem with my tablet. It is just not compatible with your device.
1194416
Reviewers have confirmed it does work with the Hisense Sero 7 Pro without anything additional. Reboot the tablet if you haven't already and try plugging in the keyboard again. If still nothing, I'd say the keyboard is defective.
1194417
I bought mine for my child who has an HP tablet and we had almost the same problem. At least your lights flickered lol. His never even flickered and wouldn't work at all and within the first 10 minutes it had loose keys that started popping off. It found it's way in the trash can very quickly and it's not something I would suggest to anyone.
1194418
I would say defective. I got mine and plugged it in and it works just fine. No special apps or anything.
1194419
No unfortunately you might have got a bad item or it doesn't support that tablet. It should be plug and play
1194420
Although the faux leather is easily damaged, the keyboard worked immediately after plugging it in
2246792
Mine works correctly as well, so you should contact customer service.BTW there is no charging involved with this keyboard.
628585
I'm sorry, but I don't know what to tell you. I haven't had such a problem with mine. Perhaps something is faulty with the keyboard, or maybe you need a different adaptor. My daughter had problems with hers, but it was not the connection. Turns out her mother board tor something was faulty in the tablet itself.
1605120
We have had no problems with our keyboard. My son just last night plugged his in for a charge after 3 days. To me it sounds like it might be defective.
293335
No. i just bought it for this reason and it doesnt work.. updated wacom drivers, removed small stylus, rebooted, etc. Nada.
1362436
I didn't have that problem but there was a glitch in mine which made my screen flicker. I believe that it's a manufacturing issue. If you can't get it to work, is send it back and ask for another one
1554824
Larry, was the unit charged up? There is a port on the keyboard's side near the on/off switch (switch should be in the on position) and the blue light should be on so keyboard can communicate with notepad....good luck..if no blue light, keyboard must be off or not charged...Kev.
683051
I'm sorry i had the same problem and the keyboard i never got to work.. i really liked the product but not able to use it correctly.
1512325
D.Cheng reports he found adaptor. I did too. However, keyboard still does not work when connected. Can D.Cheng tell us how he made the keyboard functional???
2035152
What version of windows are you running and are the batteries placement correct? I have te exact same keyboard and mouse and they work perfectly on Windows 8.1 Pro. plus I also have a Bluetooth wireless 3.0 device and a Bluetooth wifi 3.0 device all next to the blue tooth for keyboard an mouse , it might just be user error all items I have personally bought from amazon work great, plus you might have bought the item from a lower manufacturer on the selection list on Amazon... and just FYI the issue for ghosting is because of the device is too far away from his receiver for it to connect perfectly to the computer, move the device closer and it will function perfectly What version of windows are you running and are the batteries placement correct? I have te exact same keyboard and mouse and they work perfectly on Windows 8.1 Pro. plus I also have a Bluetooth wireless 3.0 device and a Bluetooth wifi 3.0 device all next to the blue tooth for keyboard an mouse , it might just be user error all items I have personally bought from amazon work great, plus you might have bought the item from a lower manufacturer on the selection list on Amazon... and just FYI the issue for ghosting is because of the device is too far away from his receiver for it to connect... » Read More What version of windows are you running and are the batteries placement correct? I have te exact same keyboard and mouse and they work perfectly on Windows 8.1 Pro. plus I also have a Bluetooth wireless 3.0 device and a Bluetooth wifi 3.0 device all next to the blue tooth for keyboard an mouse , it might just be user error all items I have personally bought from amazon work great, plus you might have bought the item from a lower manufacturer on the selection list on Amazon... and just FYI the issue for ghosting is because of the device is too far away from his receiver for it to connect perfectly to the computer, move the device closer and it will function perfectly « Show Less
1699801
I had same problem. I took to Micro solf store they were unable to fix and found it was a surface soft ware did not work properly. You can try attached with other surface to check your keyboard if it work. Otherwise your need a new keyboard. Good luck.
2043465
Try putting it in different usb ports. Sometimes it just needs to be plugged in a few times or plugged in for a longer period of time to be recognized that it is there. Also, you could try to shut down your machine and start it back up with the keyboard plugged in. Hope this helps.
1417318
if u can try to plug into another tablet, the key board may be bad or your tablet may be bad. good luck hope u can send one of them back if defective.
181376
All the keys light up for me. None of the different lighting modes just dim the F5 key. I think you should return it.
345963
Have you considered that it may be just broken ? It should light up right when you plug it in. Play with the sensitivity ... If still nothing them obviously it's broken.
202456
The light is suppose to turn on automatically when your computer is on and the keyboard is connected . If light doesn't turn on then that means the keyboard is probably defective, hope this helps
250001
I looked up your tablet and it looks like it is worth a shoot. You can return if it does not work. I thought I read your tablet had a full size USB for dongle. You might need a hub to use to for dongle and keyboard at same time, hope this helps.