Has anyone else dealt with a wriggly line in the display? There's one running from the upper mid-right-hand side to the lower left-hand side.
1171785
Yes. I had it with my first one. Sent it back and they sent me a new one. New one started doing it again after 3 weeks. It's something to do with the connection. not sure about the quality of shielding used in the cables. If I move the cables around in the back of the monitor it will sometimes go away for a day or so, but always comes back. Annoying as hell. The only issue I've had with it so far.
1107075
Dear Danny E,There are two wheels in the hole in the inside on the front.Take your line and insert it into the hole!If it kicks it out reinsert from the opposite direction.You will be able to tell when it grabs your line !Enjoy it
984559
Hello it actually bothered me too. However I decided to place it on top, since the screen is heavy and is not moving at all at bottom. I am in agreement with other comments if you feel that is going to move the other two at bottom would certainly solve this problem. Hope this helps.
1834258
I had the same problem with one I bought around Christmas time. For that one I returned it. However, now my screen quit and I can't get tech help. At all. Nothing. If I had to do it over I'd return it and run.
230862
Maybe they're phasing it out or coming out with a newer model or product. I won't recommend this particular model, even though I have the same one. It started giving me a Service needed display as soon it was almost a year after purchase. Then have to pay another $139 to have it fix. A whole lot of wasted money for a crappy product they claimed is the best. Just my 2 cents.
1115218
I remember having that problem, too! It's not intuitive. The upper section of the sides/vertical arms has to be removed if I remember correctly.
1035708
I didn't have that problem, but I did have a problem with the pixels on the left side of the screen. Had a vertical line that ran from top to bottom. It happened after 10 months, so it was still under warranty. Sorry I know that answer doesn't help you.
1727004
Sorry, I haven't had any problems with mine so I'm blank on where to tell you to go. Best of luck finding it though.
1467028
I think you should return it. Mine does not have a line. I would definitely get another one though.
2140884
Hi. Glad to help. The person trying to pick The line Will receive The message "line in use" at the display.
1923523
I haven't had that problem. The display is customizable so that you can make the numbers large if you need it. The screen isn't bright, but I haven't had a problem while running.
565678
Cannot help you, if still under return timeframe, return it. I have two units, one used for three years, one still new in box, even un-opened--was going to sell it so did not want to open the box, but decided to keep it since now discontinued. Your post reminds me--I should take it out of the box and check it. Question--are you sure it is the monitor and not your video card in the computer, or interference from some other device? Check online for like symptoms. Love this monitor. If you can find a fix, and otherwise in good condition, worth fixing yourself.
933763
The exact same thing happened to me. I returned it as well - I was going to buy another but seeing that this is a common problem I'm hesitant now.
1076767
It may be catching on the red button. Try to rotate the leg until the red button on the one leg appears. Then carefully push it in and try to extend it again. Theproduct is very carefully made so I am assuming "operator error" ;-} [No, I don't have stock in the company - LOL.]
184854
I had the same issue to the point of having returned one for an exchange in which customer service was extremely helpful. When my exchange arrived, I had the same issue again. I decided to apply a strong pull outward giving up occasionally for fear it would break in half. I did not want to set myself up to not be able to return it for a refund but I really liked the monitor and still do. Eventually, I just applied a little extra strength to my pull and it worked. Just keep trying until it gives. I was personally surprised when it loosened because the base mechanism upon inspection did not even appear as if it was designed to adjust. Good luck! I hope this helps.
2247440
Something has crossed up the pages between the Pink and Red EzyRoller pages. I have contacted Amazon Seller Support and asked them to correct the problem. They are usually pretty quick to resolve issues like this. I suggest you try to order the Pink EzyRoller again in an hour or two.
2265068
Look at the image on the box it arrived in, this also shows the same. I have one and that's just the way it is. Look at the screen closely and from an angle and you'll see what I mean.