I purchased a new battery from you a week ago...it has not charged...it went as far as 1/3 and thats it...what is the problem
1182572
I purchased this battery for my daughter's computer. she says she is having the same problem.
110523
The battery was a blank and I had to return it. I'm sorry don't know why yours is doing that.
1500460
Funny I receive this message now, Yes its the correct battery, but I'm in the market for a new one the one you sold me has gone bad already after 5 months!THANKS MAN!
1074688
I understand your problem, but as I have not had a similar experience, I can only theorize as to a solution. It sounds as though you may have a defective or worn out battery; like any other battery, this one may last only so long. If this is the case and there is a warranty on the battery, you may be able to obtain a replacement by contacting the manufacturer. It's either that or purchase a new battery. Sorry.
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
1701233
Without getting into the technical aspects such as mAh charge capacity, discharge rate, number of cycles, etc. It really comes down to purchasing from a trusted vendor. I if the new battery doesn't hold a charge, it's most likely not a new battery. As for determining if the battery is "Fresh". These batteries are sometimes not charged until you first charge them.
159797
I had the same issue with the replacement battery. It stopped working after about 3 months. I complained to amazon and got my money back.
471618
My battery has been working fine. I am not sure what battery you're talking about. I used it for over 3 weeks and just had to recharge it today. I am guessing they are shipping with better batteries.
1770307
I'd like to help, but my screen is fine, it's my battery that doesn't stay charged. Good luck getting in touch with the company, they haven't responded to my request either!
1252353
It didn't take that long to charge my new battery. I would think a few hours would be good. Maybe you got a new battery that was bad?? Hope this helps...
355040
Hey, I had a problem with one of the battery. It didn't charge too but he other is still working. I went to their web site and found there is no way in returns in this company. I had to suck it up and go to another company. Sorry, but it's how this company works with no returns even no way of contacting anyone. Hope this helps, tell others...
933277
to speculate it appears your battery is defective.Hopefully,it is still under warrant
1562115
Hello, Naser. chances are, like me, you got a "reconditioned" battery, and not a brand new one from Toshiba directly, correct? As I had found out, after about a year from purchase, my Toshiba battery would only hold about 90 minutes of a charge, so I went to Amazon, and got a replacement. I was thrilled when I first charged it up and got over 3 hours of battery life! After 3-4 months, however, it dropped to less than an hour! I complained to the company here in CA. and was told that it was a reconditioned battery, which means that it is not as good as an original! If you want to pay over $100.00 for a new battery, contact Toshiba directly, but even they will not guarantee their batteries either! Sorry for your problems! Greg Stone
1634321
I would say have them send you another one first and return the old one. It may just be a defective item that you received. It happens from time to time. I wouldn't waste my money on a new battery if it came that way.
445286
I have not had that problem, yet! Sometimes a battery will not receive a charge. I would buy a new battery for a cure>
490416
I am not the seller for this battery. I have purchased this battery once before in the past. I will be getting a larger battery as I already need to replace mine. Sorry I couldn't help much more than that!
985701
Youre supposed to let it charge for a few hours the first day you get it. If that doesnt work maybe you should contact the company and get a new one.