How can I get my DMM to work. I downloaded my DMM to a new computer and it will not work. Can I buy a new one?
1176285
Sorry I wish I could answer your question. I had the very same thing happen to me about three months ago. The people at the Sienzo digital music mentor don't seem to care at all about the end-user's trouble. I bought and installed a similar software called chord pickout. It seems to work just as well as digital music mentor however it doesn't give you the bass tabs.
1176286
I don't think the company exists anymore. I really wish they did because this is such a great tool for bassists with not that good of an ear.
1176287
You should have gotten a serial number when you made your purchase. Hopefully you have this written down somewhere in a safe place or stored on your computer. If not, you should be able to get it by contacting Sienzio. You should not have to re-purchase.
901316
Yea try it again. If it fails contact amazon customer care and they will help you solve the problem. On the other hand it may also be that your system doesn't the required specifications to run the game, take note of that too
1688622
All i know is i had a computer repair person com and he said that the lap top is too old . it will not down load Game from on line. Adobie needs updated. When i went on line to update they wanted me to pay for it. Iam so upset i wanted to send it back,but i think i is too late.
2263934
Game's too old. It works on my mom's 32-bit Win 7, but won't on my 64-bit Win 7. No help for it...sorry.
523878
oh nice to see you, i have the same problem,what can i do.it doesn't work now.
347866
I would like to be of help. Unfortunately it did not work with my system. I suggest you purchase it and if it Does not work, return it. You will only lose the postage.
1064952
Did you have any luck using this computer (or another one) with your trainer? I'm also looking for one that will work. Thanks.
1582953
i have it on my XP and it works fine. Can't help you except for this. Sorry.
787290
Dear Margie, You have to uninstall old version of the game manually, then you will be able to update the game without any problems. Thank you!
2060680
Nevermind, I just found the replacement install cd. There are other games for this on the website too.
1963464
Hi sijia, my issue was with the drivers/software not playing nice with my computer. I had an alien ware m17x at the time. I never pin pointed the problem but I was able to get them to work by installing the updated software from the website. However I was getting crazy errors. But I noticeed after running the installer you will have like 6 new programs under add/remove programs. So I started uninstalling one at a time and seeing when the errors stopped and when the lights would still turn on. Unfortunately I feel like everyone will have a different problem, but it's a place to start. Good luck! Hi sijia, my issue was with the drivers/software not playing nice with my computer. I had an alien ware m17x at the time. I never pin pointed the problem but I was able to get them to work by installing the updated software from the website. However I was getting crazy errors. But I noticeed after running the installer you will have like 6 new programs under add/remove programs. So I started uninstalling one at a time and seeing when the errors stopped and when the lights would still turn on. Unfortunately I feel like everyone will have a different problem, but it's a place to start. Good... » Read More Hi sijia, my issue was with the drivers/software not playing nice with my computer. I had an alien ware m17x at the time. I never pin pointed the problem but I was able to get them to work by installing the updated software from the website. However I was getting crazy errors. But I noticeed after running the installer you will have like 6 new programs under add/remove programs. So I started uninstalling one at a time and seeing when the errors stopped and when the lights would still turn on. Unfortunately I feel like everyone will have a different problem, but it's a place to start. Good luck! « Show Less
781613
Had the same problem. I was able to play in my computer though. Try that hopefully it works for you.
1555942
I actually have TWO copies of the 24 version program and have never been able to get them to install......bummer. I have two older versions and was looking forward to this "upgrade". I understand it is fabulous.....but, as I said, can't get it loaded. Sorry I couldn't help you too much!!
541930
Hi - video importing doesn't work for me. I'm using Win 7 pro....not home premium. I'm using the latest version of PMB (5.2), it simply does not recognize the camera connection at all. I've tried connecting it to 2 computers and used different USB ports. I'm out of ideas.
1493003
I have been using it Win 7/64 bit with no problems. Might want to check to see if there is a download at the game site.
1587637
Mine did the same thing so I am sending it back to Amazon. Contact technical support for help, they will send you the information for returning player.
113009
One thing that isn't that clear from the website or manual: You must have Microsoft .net 2 on your PC (I had never previously used .net and didn't have it installed). The .net 2 is important. I called and asked whether the current version of .net ,4, would work, and the person in whatever country he was in said no problem, as long as it was .2 or greater. I tried to update and it took a long time (it's also real important that you don't run out of power during the process , so it's always good to get one of the inexpensive AC power supplies available) with nothing happening. Also noticed that Content Manager was complaining. Uninstalled .net 4 and put .2 on (it's still available on Microsoft's site). The update went perfectly and didn't take very long over a broadband connection. Called back to the site and asked again about .net; the tech said he'd check with a supervisor and came back and said, absolutely Content Mange would work with any .net 2 or later, including .4. When I told him that I could only get it to work with .2 and not .4 he asked the same guy (I could hear them in the background) and without missing a beat came back and said, "It only works with .2". I asked if Magellan was going to update Content Manager since who knew how long .2 would be available (Windows Update has already upgraded it to 3.5 on my system)? He said he was sure they would, but didn't know when. I guess I'll find out in Oct. 2011 (Magellan updates maps every 18 months and the last one was in April, 2010). With lifetime maps it's a decent machine for the price, depending on how long they choose to update the maps, as long as the update issue gets resolved