I received the Snuggle Puppie wrapped in plastic and not in original packaging. Can you provide the same in original packaging?
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I am sorry that you were disappointed with the packaging. We package them in a plastic wrap to meet Amazon's warehousing requirements to keep products clean and to fit the Amazon shipping box requirements. I'd be glad to exchange the product for you. Please provide an e-mail address so I can ship you a no cost return shipping label, and a shipping address to send a replacement. Which color Snuggle Puppy did you purchase? How else may I help? I'm truly sorry there is a concern. Kelli
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We have the plastic puppy, and I purchased it early in 2013. My son loves it. Misty H
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The inner packaging has snap packet top, and I know of no plastic cases that exist from the manufacturer or a secondary source. As for ourselves, we sewed up an inconspicuous sport fabric zippered cover for our travel; that could be handled easily in various situations or circumstances.
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Ive been hearing mixed answers on how this items comes so I contacted amazon directly and they said " I am sorry to know that you received a multiple answer regarding packing of item. I've checked and confirmed that you will received the item in Plastic bag and I assure you you will get the genuine product. However if you not received the item in Plastic bag or see any discrepancy please write back to us we will issue a refund or assist you accordingly "
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Mine was sealed. If you continue to have to the same issue, chewy.com sells it and pet supplies and has very fast shipping. Everything i buy from chewy is sealed properly and their customer service is nice. I bought the zymox on Amazon, this time around, and it came in fine but the shipping took forever.
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I have been wondering about that myself, as the family English Bulldog tore part of it off, attempting to get at the food! Have you tried contacting the manufacturer? I think that is what I will do!
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It is in a large plastic bag WITH TWO SNAPS ON EITHER SIDE...I keep it in the refrig. well at first it was softer then it is now..the bag was very large...and the way it was cut there are muscle strings that worry me about my poodle (mini) choking on so I pull them out...He likes the taste but I am not sure I will order this item again.....:O(
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Sorry I forgot about the email. The gund puppy does not have plastic eyes it has soft eyes.
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Ha! Absolutely true. Cheap items for my dogs are always secure with tons of paper/plastic padding but my electronic purchases are not. I just received my WD TV Live Plus today and there was a single plastic bubble in the box for protection. Not like a strip of plastic bubbles, one bubble! Next time I order electronics I'm gonna make sure to add a 2 dollar bone to ensure a proper packing job. :D
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Contact Accurate Manufacturing (seems they made them per Amazon web site)! Link: http://www.accurategelpacks.com/ Phone: (803) 568-5720 or (800) 660-4972 or (800) 466-5720. Email: amigraphics2001@accurategelpacks.com They are located in SC, USA. I just tried to call them (9:34pm ET) and they are closed. Good luck. I purchased my ice packs a few years ago and don't have the packaging anymore. I hope your pup is okay.
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It came in a plastic bag like a comfortor with a picture on it, didn't see made in. Says K and H pet products llc, Colorado Springs CO. They have a website you can email them for more info. I can check the tag on the product when I'm near it for you shortly.
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hey yes, I had original box and in plastic..just like brand new, it even smells neww, it also came with a rusk mat for iron.. cardboard?? I cant remember.. ...sorry about yr package...
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It is wrapped in plastic. Not sealed per se, but it is tightly wrapped in it. They also put it in cardboard to protect it further
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I order this amazing product regularly directly from Green Pasture and sell it from my own web site. I can verify that you will always have the crinkled plastic inside the bottle and should always have a plastic seal around the lid on the exterior of the bottle. If it's broken, I'd definitely return the product. If you're interested in an even better price than this with intact packaging as well as prompt, FREE shipping, check out my sales page here: http://www.backtothebooknutrition.com/best-cod-liver-oil-vitamin-d-omega-3/
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When i bought it it came plastic wrapped and not in original packaging. the three were wrapped together
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My dog version arrived broken, however I do have the cat version. It just comes completely apart. I just wash it with soda and water. Sry I couldnt be of more help. Maybe you could research it on the net
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Yes - the one I ordered for my granddaughter's birthday came in the original packaging. My son had to use scissors to open.