I own this bottle but the cap does not work anymore. There is any chance to buy a new cap without the bottle?
1168696
I looked for just the cap, that was my problem. I couldn't find one. I settled for a whole new bottle but you end up with extra pieces. Sorry.
1168697
Don't know. Happened to me, too, and I tossed it. I prefer Contiguo now. Doesn't leak, top is dishwasher safe (bottom, too) and it lasts a long time.
1266722
Thank you for contacting us about this. Amazon sells and ships our product for us. We have very high quality control standards when it ships from our manufacturing facility - but it is out of our control until it reaches you. Please contact us for a replacement bottle.
2202666
I don't know. I doubt Amazon sell only the bottle. My guess is you will have to contact Kraus directly and attempt to get a replacement bottle from or return it to Amazon for a replacement. Too bad because it is quite an expensive item.
2206413
This is the real Seb. drench (you can also buy it at Walgreens and CVS not sure if it's the same price worth a look!) but my bottle is like dysfunctional lol. I don't know how the explain that I actually have to leave the cap off.I'm sure it's just mine though, probably got messed up in shipping. :)
825141
I would call Cross. The cap may fall under the limited lifetime warranty. I think it will cost you $10 though.
21222
The cap just clicks open on its little hinge, very simply. Put your thumb under the little ridge that sticks out on bottom of colored cap. We have a green and a red drinking bottle, no problems. If you can't do this, maybe you have a defective cap.
1248651
I've bought two of these. The first one, I was not able to. The second one didn't really have that problem.My experiences from the first one was that no matter how tightly I screwed the cap on, it would still leak if the bottle was on its side. I never had an issue from either of mine leaking from the cap when it was right-side up. If it leaks from that position, you probably should get a new one because that's not supposed to happen whatsoever.
919281
I agree with Don if you require an additional cap you would need to contact the manufacturer directly first by visiting their web page and if it is still unclear call or e-mail them. The product has 1 plastic cover included, which fits well and can be easily removed.
533960
Mine did as well. I tried emailing the company, but never got a response. Not even sure if it went to the right people. Got a great new glass bottle at target, and less $$. Still hasn't broken.
306615
If the bottle is defective you contact Hydro Flask and they give you instructions on how to return the bottle to them in Oregon, then they send you a new one. You are responsible for the shipping to send the defective bottle to them. I am currently in the process of this with one of their 18oz bottles. See here for more info. http://www.hydroflask.com/lifetime_warrantyKaren
2041907
Contact the seller. Some of them sell to the public as well as online. Who ever sells Caps equipment may help.
1546302
I did the same things you have done & my bottle worked perfectly. Contact Cerave & maybe they can help or will send you a new bottle.
531087
Take off the cartridge. When you charge, be sure to shake hard and vigorously... then remove and replace cap. I leave the cap in a drawer anyway. It is only for cosmetics and can be left off Hope you like. I use mine all of the time. When you fill with water, be sure it is cool. Saves a lot of money versus club soda or seltzer. Enjoy!
749439
Hi there,Thanks for getting in touch. The bottle should not leak. This may indicate that you are in need of a cap replacement. Please feel free to visit our website www.hydroflask.com and submit a Lifetime Warranty request. We will happily send you a new cap which should fix the problem!Thanks!
1882252
My little cap broke after a few years. I just went through my cupboards and found a cap the same size on some random old water bottle that worked. You can also buy replacements on Amazon, and I am sure elsewhere, but the shipping will cost more than the cap.
40129
Your best bet to get the cap replaced is to contact the manufacturer directly.
2108766
check with the manufacturer...I am out of it at the moment..and don't havethe bottle!