I used this facial brush about 2x a week for many months, but now the brushes stopped rotating. I have changed the batteries. Any advice?
1172525
That happened to the first facial brush I had. What happened was the gears inside came apart inside so they weren't touching to spin the brush. So I just bought a new one, you can buy them pretty cheap. It's the best facial brush that doesn't cost a lot and it came with it's own case. I have had my new one now for over a year and it's still going. I also like this brush because it also doesn't do through batteries a lot. I probably change batteries once a month or more.
1172526
I am sorry Deborah, mine eventually encountered the same demise. It's a waste of good money
1172527
As cheap as they are it's probably worth just find another, when mine sounds like it's getting a little slower I just put a new batteries but I've never had problems with it stopping, sorry.
1647529
I have had the same problem no matter what type of brush I used, I swish mine in a little bleach, once in a while, keeps it clean through and through and stays in top condition. Just rinse it well.
2040151
My showerpik also stopped working. I have yet to contact waterpik to ask for assistance, but plan to do so and will share their response. My thought is that they will not replace but am only surmising.
1763541
No the brush is not rotating. You use it the same way you would a round brush. Up and out.
81390
I had one like this and it only lasted a few months, and the brush kept falling off. Previously I used this brand and had no problems. I think the other one looks like a newer model, maybe better?
482873
Hello RalphieI have been replacing the brush head every 3 to 4 months.When I brush I do not press too hard so I guess mine do last a little longer than the recommended 3 months.Also, when I'm done brushing, I rinse the tooth brush thoroughly, making sure there aren't any residual toothpaste left in the bristles. This should also contribute to the whole thing lasting longer and being more hygienic.
1011591
I have two of these. The spin brushes do not work on either. I did take one machine to a Hoover service place. They got the brushes to spin, but now they don't on that machine. This seems to be a weak spot on these machines. They clean nicely, but the brushes do help. Water does not move them, and I could not find the small screen one person is mentioning. I think there is a motor that turns them and the cause of failure is somewhere internal.
1238971
My machine worked fine for 3 years with use about 2x per year . . . then the brushes stopped working completely. It was of no use without the brushes.
1011592
A solution to the brushes not turning or the shaft breaking would be at the time of cleaning, be sure and remove any fuzzy ball that build up with cleaning. The inside of the brush housing gets carpet fuzz all over the inside along with fuzz on the brushes. AS you rinse this, it balls up and clogs the "gears" on the side of each brush. Be sure to fish these out and make sure the brushes turn freely as you clean. You made need forceps or tweezers to pull these fuzz balls out, but this is key to proper function
1320746
Mine stopped working after about 18 months. The issue was motor. The commutator worn out. Friend of mine was able to dissemble the motor and move brushes to fix it, but he doesn't think it would last for a long time. Curiously enough, brushes were not worn. So, it looks like motor has bad design.A side note, the original batteries were not good and died in a few months. I replaced them long time ago.
1328920
The same thing happened to me. I believe there's a battery that requires replacing. Me, I just got annoyed, literally threw it away and have been happily brushing my teeth the old fashioned way for the first time in decades. I find it comforting doing this without a fancy gadget. But hey, Im the same person who misses rotary phones and vinyl.
1804994
Hi there. I have never personally had the brush roller stop turning, however, if you have a lot of girls in your family, you may want to make sure there isn't a lot of hair wrapped around the roller. I have to get my scissors out every couple of months. You may want to make sure the switch on the handle that changes it from air to roller brush is making contact. If all else fails, this vacuum has a 2 year warranty. I googled the problem and this is the reply I saw.*Brush roll not working after a few months because wires (that supply power to the it) located in the pivot (or joint where the base and body meet) of the vacuum either got severed or insulation scrapped off because of the constant rubbing of the wire and plastic.* The customer service number for Hoover is 1-800-944-9200. I hope one of these solutions will help. Good luck to you.
2111574
If you have tried the suggestions from others who responded to your question, I would contact the manufacturer. Be sure the brushhandle is fully charged and the brush is attached fully to the handle. They only last about 3 or 4 months before being replaced if you use the brush even once a day then gradually slow up in rotation. This is the signal to replace the brush.
1022353
Hello Natasha,I have only owned this brush for about six months. I do use it everyday and have found no degradation in the bristles. It works great and I have seen a distinct improvement in the overall condition of my skin. I would imagine that this brush should last at least a couple more years. In either event it is worth the cost.
906776
I have the original paperwork and there is no info regarding replacement parts, I also did a web search w/ same results. The price Amazon has is probably the price it would cost to replace & ship the brushes. I'd get a new one (they're a little quieter as well). Sherry
1537926
"Spindle broke?" I have had mine for as long (in use for 3 years) and it is still going strong. I would still get another Sonicare if that happened to mine over the major competitor's.
1804995
If the brush has stopped turning you either have something stuck between the brush and the bottom housing, not likely, or the band that turns the brush that is attached to the motor has broken. I keep a spare because in all upright vacuums these thick black rubber bands brake from time to time. You can buy one on line from Amazon, they don't cost much so buy two so you always have one on hand.