Would you reconsider a return? My cat passed away 10 days ago & we have never opened the box
1174417
Do not donate this cage. Destroy it. I have just been reading dozens of review comments stating that their cats' were severely injured by getting toes caught in v-shaped joints in this cage, leading to amputations and in some cases, permanent disability.
1174418
Just a thought: do you have an animal shelter in your area that would appreciate the donation? Or, might you use it to foster a special needs cat that needs to be out of a shelter until ready for adoption?
8265
Did you ever hear from the company??? I'm interested in whether or not they even care, because they never contacted me after my cat lost it's toes in the wire of the cage, and they never returned my calls! Thanks!
2057500
It would appear from what I can find in the small print......you can return within thirty days if unused and in re-sellable condition. Now really,....how is that helpful. Just another thing that makes me think its to good to be true. If it worked they would let u return it knowing you wouldn't- cuz it worked.
402678
I'm just a customer (and a happy one), not the vendor. Did you mean to ask me this?Anyway, I remember shipping was through the Amazon warehouse, so cost will depend on whether you are a Prime member......like anything else. My experience has always been that Amazon handles all returns and if it is not what you want, they will take it back very easily. I don't imagine this thing would be any different. We really liked it though.
1926719
You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Eligible baby items fulfilled by Amazon may be returned up to 365 days after delivery. We'll also pay the return shipping costs if you're returning Clothing items, Baby items, or Televisions. For other products, we'll pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Just visit our online Returns Center, and we will guide you through the process and even supply you with a return mailing label you can print out. You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Eligible baby items fulfilled by Amazon may be returned up to 365 days after delivery. We'll also pay the return shipping costs if you're returning Clothing items, Baby items, or Televisions. For other products, we'll pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Just visit our online Returns Center, and we will guide you through the process and even supply you with a return mailing label... » Read More You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Eligible baby items fulfilled by Amazon may be returned up to 365 days after delivery. We'll also pay the return shipping costs if you're returning Clothing items, Baby items, or Televisions. For other products, we'll pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Just visit our online Returns Center, and we will guide you through the process and even supply you with a return mailing label you can print out. « Show Less
313225
I don't know, I didn't try because I threw away the box. If you are able to do so, please let me know.
2124121
I can't answer thatWhen I received this productIt was beyond damagedI had to fight with distributive to take it backHad I been home I never would have accepted deliveryHowever they left it on my porchIf u did purchase can u let me know if your purchase was damagedI really want the itemBut am afraid to reorder as the company can not guarantee me it will not be damagedGood luck
1280509
Hi again everyone, We had a total combination of several pieces of really bad luck all at the same time. It started with an unexpected spike in demand, which we would have been able to handle had the most recent shipment be sent out on time, however because of a clerical error with the shipper it was delayed by nearly two months. (Order planning for the crystals needs to happen well over two months before the product actually reaches the shelves at Amazon). That put us behind, and then on top of that the container somehow got ripped open in transit. We've just had everything transferred over to a new container and anticipate having them back in stock at Amazon around the 24th. You can follow updated progress at our Forever Litter Trays Facebook page, as I update there regularly. (And you can see a photo of the container if interested). Short term as someone else mentioned your best alternative is Fresh Step (although it has a fragrance). This and other tips can also be found at my website. I apologize once again for all this mess..........we're doing our best to get this all back on track as soon as possible. Rick
2010123
Because I've been waiting forty-five days did not get a reply on how to return? ! I did not open the original protective sleeve used !! You can also look at the record.
1622459
I'd return it! If it came fr Amazon they need to know & if it came fr one of their vendors they need to know! What a waste. Go up your acct online & look up your past orders & click to return it! I've had mostly good but a couple bad packaging experiences. They often send follow up emails to rate just the packaging on irders. They care about that stuff. Do it!
393671
@Steven - Are you sure? My read was that they will take returns within 30 days with original packaging: http://www.adorama.com/catalog.tpl?op=faq#returnPolicy
166880
My Pilot delivery guys insisted on opening the box and taking the TV out to make sure it was in good shape. I would have asked for it if they hadn't offered first. I can't believe they left your house without being sure.For the future, NEVER accept delivery of anything until you have inspected it for damages. Anything!
527815
As I said in my previous comments, I never received my purchase. The seller sent it to some random address 1,000 miles away & then said it was my fault for not providing a forwarding address - I have not moved in 12 years & have never been to the address they sent my item. It took forever to finally get my refund. I will never buy from that seller again. Sorry I cannot help you - I never laid my eyes on the Santin Art.
932709
Box I received had no clue (on outside of box) as to fact that cat litter was inside.
2279481
I didn't have any problem with mine but maybe they rushed a bunch of defective ones out for Christmas.Amazon has a really handy return policy, though, if you have a printer. Keep the Amazon box the thing came in and if there's a problem with it you can print out a "postage due" sheet, tape it to the box and ship it right back at no cost. I did this once when I accidentally ordered 2 of something I only wanted 1 of and thought that was a nice way to handle returns.
1760903
Honestly this not worth of investment, since I was not able to open mine for a while coz I'm always busy, when time comes that I was able to hook up on my system too late for me to return so I just throw it to garbage out of frustration that where it belongs. If you still has time left for you to return hurry to get your money back. Good luck.
1522523
I believe Amazon is good about returns. Your fears should not control your life but if the thought bothers you I would buy local for peace of mind. My 32 inch arrived in good condition but the box was in serious condition, Sharp however packaged the set well as the box took the damage without any damage to the set. I watched in horror as the Fed Ex man was dragging my new TV to my door, I asked him if Fed Ex did not supply the workers with a cart and he shrugged, being disabled with a bad back due to stupid moves such as I described I guess the man will get his disability after he injures himself. If he is extreamly lucky, he will get his disability before he looses him home, car, dog and wife as SS is defective. Hooty Hoot
2107860
Good luck. Plan on having to return it. I have had three and returned all three because the motor is to weak to move the litter. It has been months since I requested refund which they acknowledge I should receive. Just can't get them to mail it. WIll talk to a supervisor tomorrow. Keep your receipts.