Why is there no manufacturer warranty on these drives? Are they used?
1180656
I am not sure if it is true, but I read (perhaps in another review) that these are OEM drives for PC manufacturers, and hence they are not warrantied to the end user, but instead through the PC manufacturer. If you read other reviews, it is mentioned that they might be pulled from servers and the SMART data wiped. That said, I have ordered 4 of these and haven't had any complaints yet after a few months.
171423
On the Hitachi web site you can plug in the drive SN and find out if it is covered. Their warranties go from 1 to 5 years but I suspect that the consumer drives are only a year.
1176894
Hello Mr. Fong, If you have a Crucial branch office in Singapore, then they will honer the warranty for this drive. If not, then you will have to deal with the nearest Crucial office to you, or ship it back to us and we will fix it or replace it, and ship it back to you. But you will have to pay for the two-way shipping. Thank you. Regards, RRI 06/04/2014 +++++++++
2259077
The drive has a one-year warranty, when purchased from an authorized dealer. See www.hgst.com for more details.
1511969
Hi it's a bit confusing, and hard to figure out who you are ordering from on these drives. Did not buy mine from Oceanside. Might want to look at similar drives from Fry's. They have the full warranty.
1641222
Every drive I have ever purchased has been new - and worked great. If I got one that was old or used I would have certainly returned it - and if you are indeed buying new and got used, I would expect that you could contact Amazon for a return.
349983
Like I have said before, these drives are not of recent manufacture... but they may very well have remained unused for several years....The one I received was made around 2009, but it worked fine.... The warranty you have is only the possibility of returning it if you notice it doesnt work.....
1293160
These are most certainly *NOT* new. They come pre-formatted with a 150MB(ish) partition, and so far, of the 4 2TB drives I've attempted to use, SMART lists at *LEAST* 500 days of usage -- one has nearly 1200 days and has enough bad sectors to choke a chicken. Checking warranty status on them, 2 are 'return to place of purchase' one is 'Unreturnable' and the other has one year left. Thankfully, that's the *BAD* one.
2182823
There is, and has been for many years, a 5 year warranty on Enterprise class drives. I'm unclear what you mean when you say "official". If you mean does the warranty originate from the manufacturer, yes.
1425688
Not an answer, but a followup... I bought one of these last week on 26 September 2014 - the description clearly states 5 year warranty. The invoice from goHardDrive.com stated 1 year. When I put my serial number into the warranty checker at hgst.com it said: "NOT VALID FOR WARRANTY Verify warranty status &gt; Ineligible for RMA creation Please return drive to the point of purchase or system manufacturer." So it's apparently an OEM drive, not a retail drive. So far goHardDrive.com haven't replied to my eMail to them. And an hour later they just have responded, with a revised invoice that states on it "5 years Warranty" with my drive's serial number noted. So I guess it's not an HGST warranty, but I'm happy now.
2182822
I bought 2 drives from Platinum Micro and they did not have the warranty after checking on the WD site. However, that did not stop Platinum Micro from claiming they did carry the 5yr warranty in their specific listing. Just be careful and plan on returning the drives. I ended up paying a little more and purchasing from Newegg to ensure a quality product was delivered.
2167861
The drive has a 5-year warranty and is provided by OCZ Storage Solutions - A Toshiba Group Company. The old OCZ Technology SSD assets were acquired by Toshiba last year and OCZ now operates as a subsidiary of Toshiba - a really good thing in my opinion as they were a small level fabless company before and now have the backing of a major, stable company. If you need help of any kind you can contact the ocz support forum (awesome IMO) or talk to plain tech support here: http://ocz.com/consumer/support
2239248
I think it is one year - check the LaCie web site. I have 4 of these drives, one over three years old and all have been reliable.
704216
Looks like they are using Hitachi. One of my enclosures stopped working so I opened up the case to remove the drive and installed in my computer as an additional internal drive. The drive itself is still working perfectly fine some 4+ years later.
2210074
This happened to me. 2 months. They honored the warranty and immediately sent me a replacement drive. Just call technical support.
847396
WD's website is the correct one @ 5 yrs. I purchased two caviar black 1TB drives a little over a week ago, and the warranty check on WD's website shows both are valid until 12/24/2014
513138
I would use nothing BUT these drives in anything I built or upgraded. They're a bit pricier, and no one ever thinks about it, but the warranty on THESE hard drives, the WD Black series, is a full 5Y. VERY few other mfrs even offer a 5y warranty. And WD drives earn that warranty reputation, I haven't had a WD drive fail, EVER. In each case -- over a dozen -- they've become useless through increasing capacity, never mechanical/electronic failure. That is, I probably have an 80gig WD drive that's still functioning. It's just not worth plugging in and taking up a SATA channel when I can get that capacity on a freaking flash drive nowadays... Yes, they're that good. You can "save money" by buying something cheaper. But you'll pay in the long run with headaches from lost data, or time spent rebuilding your windows/software/os and tweaking it back to the way you had it. The HD is the soul of your machine. Everything else fails, you can practically swap a part back in and you're up and running. But the HD fails and you've got a multiday to longer term headache to get things back to "normal". And, for general purposes, they're among the best drives in performance terms, too. Tom's Hardware may rate something else marginally faster, but not by much. And not by enough to drag you away from WD Black. As the old saw goes, once you go Black, you'll never go back. :-D