I am concerned about a few review regarding the cable breaking and needing replacement soon. What are your experiences thus far?
1188712
Like I said in my review, I ordered a third party replacement cable from Ebay the same day they arrived. I did not want to wait for them to fail, and they were too short anyway. I would just get the new cables immediately.
1188713
As long as you always remember to unlock the cable from the headphones you shouldn't have an issue. I still have my original cable and I've had these headphones for a while.
1188714
Yep, mine crapped out after 3 months, hence why i bought this pair because its a lot cheaper to replace a cable than entire headphones! Replacement cost me around $30, i'm just making sure i'm careful with them, this pair comes with a second cable but its quite short too short to put on your ipod and still keep in pocket. To be honest you'd probably be hard pressed to find headphones that don't have cables that crap out after not that long its a common problem that plagues them. For me the cost of replacing the cable is worth it due to the sheer pleasure i get from listening to these great headphones. Yep, mine crapped out after 3 months, hence why i bought this pair because its a lot cheaper to replace a cable than entire headphones! Replacement cost me around $30, i'm just making sure i'm careful with them, this pair comes with a second cable but its quite short too short to put on your ipod and still keep in pocket. To be honest you'd probably be hard pressed to find headphones that don't have cables that crap out after not that long its a common problem that plagues them. For me the cost of replacing the cable is worth it due to the sheer pleasure i get from listening to these great... » Read More Yep, mine crapped out after 3 months, hence why i bought this pair because its a lot cheaper to replace a cable than entire headphones! Replacement cost me around $30, i'm just making sure i'm careful with them, this pair comes with a second cable but its quite short too short to put on your ipod and still keep in pocket. To be honest you'd probably be hard pressed to find headphones that don't have cables that crap out after not that long its a common problem that plagues them. For me the cost of replacing the cable is worth it due to the sheer pleasure i get from listening to these great headphones. « Show Less
1188715
Amazon has very nice replacements for less than $15, just picked up a nice cable for $11 even came with the 3.5mm adapter, braided, much better than factory
1188716
The headphones fit snugly in their case and there is a cut out for the connector. I've had the headphones for over a year and have not had any issues with the chord.
210892
Hi, I had this same problem and it was suggested I talk to CrazyOnDigital about getting replacements. I contacted their customer support through their Amazon storefront with my Order Number, explained what I was experiencing and they've told me they're sending me replacements. I haven't received them, yet, but I'm hopeful the new cables will work.
2212143
How long have you had it? I have not come across this issue? I would entertain replacing it.
1909998
Problems with the cables are rare. We send a New cable if there is any problem with it.
2009429
I also have the unit and love it...have not had any problems with my cable....I would check on Goal Zero's home page..they may have replacement parts.
583316
Good points. It's still relatively new, and I wonder especially how the hard drive model has held up. My new one arrived DOA, and now I'm really struggling over whether to ask Amazon for a refund or an exchange. This baby may be intended to be Solid State all the way, which means the hard drive models will be unwanted period pieces in another year or two.
1423690
Interesting. Mine broke too. I had forgotten about the 100% guarantee. Pls post what you find out.
1087372
My cord broke too. I need to send mine back to the seller. If you were to get a replacement cord it would only break again.
1887208
Hi Jeannina! Maureen here from The Friendly Swede:-) My sincere apologies for missing your question previously! We have been plagued recently with people attempting to counterfeit our cables, due to our very high rating on these. So first of all, did you buy them directly from us or was it a second hand seller on Amazon? If it was second hand, that is likely the reason for the cable failure, they are not ours. Secondly, if you'll send a message to us at the following link along with your Order ID #, we'll of course replace them if they WERE purchased directly from us at The Friendly Swede. Anything else, please let me know here at this link:
1896743
Yes, the cable is very thin and fragile for the price given. The most area where I am experiencing the problem is the headphone jack area. I've just ordered couple of heat shrink tubes, which I will use to reinforce the headphone jack area. The earphone connection part is actually more sturdier then competing brands so I think, if any problem were to occur, it will be the headphone jack area.
2049204
Thanks.. Yes, Agree about the provided cable, I bought a new one, works better.
1697047
The only problem I heard on the this unit is that the power cable connection can become intermittent. If it gets physically stressed, a weak connection could be your problem. Other than that, it's busted.
416131
I did not check on the Warranty (Perhaps I should have.) What I decided to do was purchase AmazonBasics USB (A-Male, A-Female) extension cable. The 1,500 plus reviews of this product (less than $10) made me confident it would be a good choice. I am attaching a 1m AmazonBasics Synch cord (which I already had) to make an extended cord.
2110964
Vincent, I have been trying to get someone to hook it up for me. I had the wires run when I built the house a few months ago. When i got the unit, one of the monitor screen was pushed back, I don't think the quality is very good. Or at least their QC. Sorry this doesn't answer your question. I may try to sell mine off because I don't feel that they will back it up with a warranty. I guess we get what we pay for.
1927322
I have used mine for about a year and have little problem. Of course not needing a firwire cable that is not supplied was a pain. but all and all it works well. I was hoping to get at least 5 years out of it. After reading your post, I am not so sure anymore.
1584444
I haven't had that problem. I've only used mine for a few weeks but everything seems to be okay so far.
1700852
As for me i have no problems. Ive had it almost a year & everything been working well since day one. I dont know what to say for other ppl,but for me everything works as they said it should.