My product stopped working in a couple of weeks. How do I use the warranty?
1179197
I am not sure about the warranty. Those that I have purchased have at least kept working for 6 months. But that was one out of about 6 that I have purchased. I had to buy more because my husband drives for the studios and people tend to take them when you not looking.
1179198
I'm very sorry but although the package shows a one year warrany there are no instructions as to whom one would contact for warranty service. There is website for Lenmar Enterprises. It is www.lenmar.com. I hope this helps. I will attem
1179199
Good question. Mine did the same thing. Worked for a couple weeks then quit
1179200
I had the same issue! I emailed Lenmar directly, they asked for proof of purchase (I was able to use my amazon order history page) and they sent a replacement.
2217922
I bought one of these and it quit working in one week. So sorry I don't know how to get a warrenty good luck.
998709
Mine died two weeks out of warrantee. It would cost more to repair than it's worth.
1919546
don't buy this simple as that . mine stopped working shirtly after the 30 day warranty .
1160999
Buy it from a local store, it will be easier to return when it stops working.
646643
I would get in touch with the manufacturer or place where you ordered the item to see if the warranty is still valid. Not sure where I placed the paperwork from my tower.
1588282
Sorry you've had a bad experience,, Rebeca. If you're sure that the application won't start and the problem is the USB cable, then I'm thinking you'll have to contact the company. Hopefully, you're still under warranty.
27489
I contacted Amazon Customer Service. There was a warranty on the item and they requested a refund for me.
2122825
I had the same problem and would use warranty if it applies for you, hope this was helpful.
990727
I had 90 days. Contact the manufacturer if your purchase is within your warranty period.
1864688
The av input does not work so I cannot charge my battery. I would like to use the warranty. Please tell me how to do this.
2067885
yes, make the purchase on amazon...then register your product on the warranty companies website.
542728
Call the company. They were very good to me when I had a problem. Most likely it is under warranty and so don't wait!
2222316
Mine stopped working after 7 weeks and I had to send it back to China!!! I don't know where you can fix it here - contact the seller.
498250
If you still have the box/instructions, I'd email or call whoever they list for warranty replacement. The unit I bought is working perfectly so I really have no experience with this manufacturer.
181972
Hello, I purchased the unit and it only worked for a couple of weeks. I returned it.
1146928
I have no need for this warranty since I returned the product, any refund would be helpful.