I only received the Anna puzzle. Aren't they supposed to come together? Should I be expecting the Elsa puzzle to come in a separate shipmen?
1183839
We have both and I can't remember if they came together or if we bought them separate. Sorry.
1183840
I did receive both of them but it was at christmas time and I don't remember if they came seperatley, I would contact the shipper. sorry
1183841
It should be both puzzles together. They arrived in the same package for us. I would contact the seller directly.
706391
Sorry but that is the same question I asked. I did not get a diagram or instructions either and cannot really tell from the picture where all the pieces go. It says to refer to the diagram but there is not one included.
9696
Just the two smaller one's come out. I must say it is well worth it. When you are through with your puzzle, just zip it and put it away for another day :)
2278361
Good Evening - Not found in many many stores- Collectors Item - Elsa might not come back after this batch I was told--If you buy her for this price in a couple if years she will triple-
1909235
My boarders in the last two games I've purchased, one for myself and one as a gift, have NOT been individual hexagons. There are 6 pieces for borders..
2099622
I received the wrong doll. I am a bit disappointed because my daughter really wanted Elsa and I wanted to give it to her for her birthday this Friday. I received Anna instead. Anything that you can do?
1411339
I think mine arrived in one package but had plastic wrap on each individual puzzle. So you could give each as a gift.
404302
I didn't see the item with the two different puzzles. The item I purchased showed the one unit with the $100 bill. Don't know how they are dealing with the two items.
1789711
I didn't find them either at first. You haven't opened all the flaps yet. When you finally get all the flaps open, you will find the rest of the stuff to put it together. When I bought the second one, I put it together before giving it to my granddaughter, because I knew she would go through the same problem. Good luck!
1771181
It looks like it! the pieces fit together like legos or tinker toys. If you but 2 sets you'd have 2 doors/gates, thoug and i think you can order additional sections separately. If I were you I'd get one set to start and then decide if you need to add on.
1235650
Dear Adriana, Could you please be a bit more specific as to what you are looking for? Princess Sofia DOES come, in a set, with three of her "friends". Are you looking for individually packaged, specific sized, single figurines OR are you looking for the figurines in a "set"? I want to make sure we provide the most accurate answer possible and your clarification would GREATLY assist with this. Thank you.
245853
There are two boxes glued together. There is one of Anna and one of Elsa. My granddaughters loved the puzzles and did them a lot.
410531
Someone answered that each state is its own piece. That's incorrect information. I purchased this puzzle based on that person's answer. It just arrived and the small New England states are combined. They're not individual. Disappointed.
922399
Hello Lorraine, this could possibly be because there are a number of different sellers selling this product with various shipping restrictions. Unfortunately we are unable to offer international shipping on this product because its size and weight makes the shipping cost very high. I would recommend contacting an international shipping broker in the US and see if you can buy the puzzle through them (they purchase it for you and then ship it to you for a more reasonable shipping rate).
769302
Randomly cut. I had one that came with a missing piece and they sent a new puzzle. When I found the piece to complete the one I had it was not the same cut.
1042958
both? if your talking about my picture they come in seperate boxes i just happend to order both and get them at the same time. the packaging they come in is pretty nice has some nice artwork and are huge...the figures themselves are pretty big.
1315706
We bought Thomas and friends KNAPFORD Station with Thomas, Annie and Clarabelle included. It did not have the original box, however, I just looked at the ebay items and saw a boxed set exactly like ours. The box doesn't show "talking railway series", but the station master does talk as the trains pass by. They show talking bubbles on the box, and to the best of my recollection(it was a gift to my grandson) it does say what the bubbles say. You might look at the box on ebay and see if this is what you are looking for. This may be the only one that includes the 3 trains with it, so that sets it apart. Hope this helped! We bought Thomas and friends KNAPFORD Station with Thomas, Annie and Clarabelle included. It did not have the original box, however, I just looked at the ebay items and saw a boxed set exactly like ours. The box doesn't show "talking railway series", but the station master does talk as the trains pass by. They show talking bubbles on the box, and to the best of my recollection(it was a gift to my grandson) it does say what the bubbles say. You might look at the box on ebay and see if this is what you are looking for. This may be the only one that includes the 3 trains with it, so... » Read More We bought Thomas and friends KNAPFORD Station with Thomas, Annie and Clarabelle included. It did not have the original box, however, I just looked at the ebay items and saw a boxed set exactly like ours. The box doesn't show "talking railway series", but the station master does talk as the trains pass by. They show talking bubbles on the box, and to the best of my recollection(it was a gift to my grandson) it does say what the bubbles say. You might look at the box on ebay and see if this is what you are looking for. This may be the only one that includes the 3 trains with it, so that sets it apart. Hope this helped! « Show Less