Is there a warranty on this product? The last mouse I bought from Amazon broke and there was no warranty, so I couldn't return it.
772429
There is a 2 year limited warranty on all mice. Assuming it its new when sold.
772430
The way your question is phrased is a bit ambiguous. The warranty has nothing to do with whether or not you can "return it", either to Amazon or the manufacturer. Amazon offers a 30 day return policy for most return reasons, including defective items -- This is a not a "warranty", but its return policy. The manufacturer is who typically offers the "warranty" (at least for a mouse). A warranty does not often offer any type of "return" (the word you use), but the manufacturer (or warranty provider) will repair or replace the defective item during that warranty period.
772431
I love my arc mice - it is the only type of mouse I buy. Here is a link to the warrenty page: http://www.microsoft.com/hardware/en-us/p/arc-mouse#support
772432
The way your question is phrased is a bit ambiguous. The warranty has nothing to do with whether or not you can "return it", either to Amazon or the manufacturer.Amazon offers a 30 day return policy for most return reasons, including defective items -- This is a not a "warranty", but its return policy.The manufacturer is who typically offers the "warranty" (at least for a mouse). A warranty does not often offer any type of "return" (the word you use), but the manufacturer (or warranty provider) will repair or replace the defective item during that warranty period. The way your question is phrased is a bit ambiguous. The warranty has nothing to do with whether or not you can "return it", either to Amazon or the manufacturer.Amazon offers a 30 day return policy for most return reasons, including defective items -- This is a not a "warranty", but its return policy.The manufacturer is who typically offers the "warranty" (at least for a mouse). A warranty does not often offer any type of "return" (the word you use), but the manufacturer (or warranty provider) will repair or replace the... » Read More The way your question is phrased is a bit ambiguous. The warranty has nothing to do with whether or not you can "return it", either to Amazon or the manufacturer.Amazon offers a 30 day return policy for most return reasons, including defective items -- This is a not a "warranty", but its return policy.The manufacturer is who typically offers the "warranty" (at least for a mouse). A warranty does not often offer any type of "return" (the word you use), but the manufacturer (or warranty provider) will repair or replace the defective item during that warranty period. « Show Less
772433
Hello...You can use the warranty with the receipt or with the label... I live in Brazil and here microsoft change your mouse if broken... just show the original receipt.
1782412
I have not had this problem with my mouse. My mouse has worked for a long time.
786306
Try contacting Corsair customer support if your warranty is still valid, and try another mouse and see if you have similar problems. I don't believe it's a design flaw with the mouse itself, it's either a defective unit or something is wrong with the settings on your computer, or the computer/internet is just lagging.
1587573
The Kensington Expert "Mouse" comes with a five-year warranty. You can register your product at www.kensington.com. Online technical support is available at www.support.kensington.com or by phone at 1-800-535-4242. If for some reason you don't have a warranty, you may be able to order parts from Kensington.
1915472
When mine broke Microsoft said I could not, however the device was still under warrantee so they sent me a whole new mouse and receiver. Now the mouse is discontinued, so if it is still under warrantee they will likely replace with a different mouse.
8320
Call Amazon if you have had the mouse less than 30 days. If not call steelseries.
2237728
Make sure the switch on the bottom of the mouse is clicked over to "On" and if that doesn't work, then try restarting your computer. And if that still doesn't remedy the problem, contact the seller directly for more information! :)
316073
I'm not too sure if your mouse is defective. I've been using this mouse for while and it's been fully functional for me. I would try switching between user profiles on the mouse which also change the color of the mouse lighting. It may also be a software issue.
1313966
Yes. I think the issue has been resolved. See here - http://www.zowiegear.com/index.php?i=news&p;=57I bought another one from Amazon so we will see - if I remember to, I will update my review accordingly after 3-6 months or so. I got a return authorization for the original mouse even without original packaging so, assuming that goes through, here's a +1 to Amazon for resolving my issue when my direct support request to Zowie has so far been ignored.
1756858
yes. Mine barely broke just by sliding it across a counter top. I believe these have a two year warranty. I recently went through the process. Logitech is a little slow in processing so you have to keep after them. Supposedly they have shipped me a new replacement unit. Contact Logitech via their website. Try not to call them unless you understand Pakastany(?). You just need a copy of your receipt and picture of the item broken. Mine was about 6 months old. Hope this helps.
471537
I have not had a problem with my mouse. I would try putting in fresh batteries.
185292
Another user said 3 years. This is certainly not the case. Mine quit working after 2 years, and they would not replace it. After doing some research, I found out that this mouse dies around the 2 year mark for almost everyone. I would definitely NOT purchase this mouse.
2149546
Wish I had a answer for you. Their support is terrible plus I am on my 3rd mouse in less than one year. I would return it and try someone else's.
757254
There should be a usb plug-in attachment in the mouse itself. Disengage it and inset it into a usb receptacle in the computer. This should take care of your problem.
1830698
Wish I could answer this but if you're considering buying this mouse do so. Mines has worked flawlessly since day 1. No issues whatsoever
1201773
I was never offered a warranty I could buy with this mouse. There is the one year standard warranty by the company of the Razor Naga mouse. The other Razor Naga 2014, I was offered a warranty I could buy with the mouse separately.
1088468
Yes, it has a two year warranty. I had to replace mine after one year. You will need to register it at http://support.logitech.com/ and provide proof of purchase date. They will do some back and forth on troubleshooting, via their case management system, that comes to you in an email. Once Logitech is satisfied that it really is a hardware issue they will send you a UPS shipping label. You will need to return the broken one and they will ship a new one after they have received the broken one back. After about two weeks it should arrive. I have had my replacement for about two months and no new problems yet.