Which seller works? Did the replacement work, if so what seller did you buy off of?
1185312
This kit, the ribbon wire was just too brittle. I was extremely careful. If you can get it all to go back and fit the very first time, it would work. Any, and i mean ANY FUSSING and the ribbon wire just came off. Done deal.
1185313
I ordered from mrzproline. The replacement was as advertised and I have not had any problems with it. I would recommend this supplier.
2116743
I'm not the seller, but I bought from them. I bought 2 but only one worked and they did nothing to remedy the problem. I won't buy from them again.
1277572
Check who the seller is. I ran into the same issue with a different product. I paid $20 less for some thing through a different seller.
1955046
Nope, got two of them and they both work fine and last longer than the original. Send it back, you probably just got a bad one.
377202
My did the same thing and I threw it out. I then asked them to replace it and the replacement didn't work either. Disappointment.
343995
The buyer should contact Amazon, or if Amazon suggests it, the company Amazon obtained it from. Knowing Amazon's reputation, I am sure they will replace it for you at no cost.
2079427
Contact the seller. I had a very similar problem when the 1 that I ordered, and they replaced it right away.
2090123
The same thing happened with the first one we received. Needed to send it back and get a replacement. It never worked. The replacement immediately worked.
4163
Mine stopped working and then randomly started working 30 minutes later. So I'd either wait and see if that works, or return it for a new one.
1683162
the one i bought didn't work at all. i was promised a refund but that never happened either.
2209579
The one I bought flat out didn't work. I suppose you could return it to Amazon if yours is a dud too.
749326
Both of mine were loose but still charged. Now both chargers no longer work. Anyone bought a replacement charged? If so, which one?
1391633
I'd get in contact with the sellers. In my case, with my initial purchase, it didn't fit/work, but the sellers were really good about assisting me with the correct part - and ensuring that I got customer satisfaction.
2148834
Hi - we had a similar problem and contacted the company. They were extremly helpful and replaced the unit . A pain shipping it back but the replacement was quick and the second unit works perfectly .
1329480
No, ours works great. You might want to notify the manufacturer about getting a replacement.
93593
mine works. yours must have a bad one - request a new one and if they don't give you good service post on Amazon. I'll bet they send you a new one right away.
1103745
Contact the vendor right away. It should be listed under the Seller's information and tell them the problem. You might need to go under Your Account in order to contact the vendor. Also, there is a section on Amazon for Returns & Replacements. That might also be a good place where to start. Hope this helps. Sorry to hear about your issue. I have one and no problems. Love it.