The inline cable has broken for the headset I ordered in July (2.5 months ago). Is it still covered by the one year limited warranty?
1181960
Yes it should be. Call customer support or even better if they have live chat support let them know. They'll probably have you send the broken cable to them and they will send you a replacement
1181961
As previous person stated, it should be covered by the 1 year warranty,contact Astro and they will help you.
326258
Plantronics are good at taking back defective products. I've always had a year warranty on my ear piece, and I've also returned two of Plantronics headsets that was defective and they have replaced them. Just call them and let them know that the ear piece is defective and they will send you a new just like the one you had.
2081566
Honestly I'm not sure, I got rid of the headphones. Though I do need to update the review. Skullcandy did honor the warranty but had the exact same issue with the replacement headphones. Guess it wasn't meant to be.
432136
Nice cable..but not Lifetime Warranty nice. I believe it's 1 year. Here is site link. http://www.speakerrepair.com/page/category/AMWarrantyReturns.html They appear to be distributed through they guys.
692522
My experience is that the usb port is so fragile that using the headset in this fashion will eventually result in the fragile port breaking. At first, the thing will still charge with some manipulation of the usb cord. Eventually, it will not work at all. I'm actually interested if the workmanship of this thing has changed in a year.
1580604
Mine works great and still works. If u drop the headset it breaks very easy.
1005050
I didn't replace the cable and mine is still working fine. I would say no unless you see evidence of unusual wear. Also cost would also be a consideration... If it is $5-10, no problem. If it is $25, I'd say nah...
878000
Have no idea have not had anything like that happen to me. I would contact the company if you can and talk to them about it. I just have not had any problems to date with my headset.
1763545
The cable works amazingly well. Because I use it so much the shielding has become worn out. However, it has a 2 year warranty and Shure is willing to replace it for me.
1367270
Depends on which part you're talking about. The headband failed after about 3 weeks, but I fixed that myself by sewing the elastic inside the headband back to the tension wires. I replaced the earpads after about a year. The microphone switch and volume control started to fail after about a year and a half, but it was reasonably tolerable. The left headphone driver failed after 2 years 4 months, and yes it was the actual driver, not any of the cables or connections. It was at this point I decided the headset wasn't worth the time to repair. The cable is extremely durable, this is the first headset I've owned where the cable didn't suffer fatigue failure. The general construction is also good, It's flexible enough to survive a fall from my desk to the floor without issue.
1156878
I haven't experienced that. My Blinc's headset connector broke in about a month so I was very disappointed with it.
1905704
No clue. The seller contacted me a few days ago and said that they had received a bad batch of headsets. They are sending me a replacement and refunded my money. If the new ones work, I'll be updating my review.
157400
I don't have the packaging anymore, but looking on Sennheiser's website all of their headsets/earphones come with a 2-year warranty. I also noticed that they don't sell this particular model anymore on their website, so if you're interested in these I would get them sooner rather than later!
381671
I apologize for the delay in responding. Yes, the warranty is only one year. I cannot answer the question as to whether Amazon will honor the warranty. This order was the second set of TV Ears. It was purchased for my husband so he would have a set for each of our tv sets. Just after purchasing this set the head set on his first pair broke. That set was 3 years old but had not had daily use. I will report that these are comfortable to wear and work very well.
2265076
I am not sure, but I can say unlike most other headsets I bought this one is still working well. I drop them on the floor, or get caught up in the cord leading to the USB port all the time. I know the warranty was at least 90 days and possibly a year.
366194
The warranty is one year (2 in the EU). I wouldn't worry. I've had the big Bose over the ear noise cancelling headset for over 10 years, and it's doing great. Also a home theater speaker system for 9 years, ditto. And my OE2 headset is doing great as well - great for traveling. Great quality products.
1534138
I agree with Nero_DT, the quality of this headset is very low. I bought 3 of them and 2 had problem with mic after 2 months. Warranty exists, but you have to pay $20 to ship the products!