How do I go about the warranty/?
1178043
I really can't give you a definitive answer about a warranty but for any reason that you are not satisfied, if the product is defective or burns out too soon, if you notify the company you bought it from, they will usually make good on your purchase. Especially if you are ordering through Amazon. All the sellers want to stay in good standing to continue selling through the Amazon website. I will tell you that I have had no problems the lamps were perfect and last a good long time. So bottom line when you think about the amount of money you are saving, by ordering through Amazon rather then buying a new lamp through the actual dealer or electronic repair shop even if you replaced it 4 times it wouldn't cost you the usual 300.00 they would charge. I have had my lamp from Amazon about a year now very vibrant beautiful picture and colors. Well worth the purchase. So order with confidence.
1236002
The warranty was for one year and you would have to keep the packing and re-package, send back to them. You can email them and get the details.
898404
That is what I ended up doing. I contacted the Back to Basic warranty through email with no response.
753735
Sorry - I couldn't tell if this question was for me. This should be directed to the seller. I imagine the seller would honor the warranty???
650081
I think that the warranty is a year. Please read the site listing for the exact answer. Did you contact the seller yet? If not, that's the best place to start.
1309031
Sorry, I bought over a year back. I would call customer service or go to their website.
1145148
I have not had a warranty issue, but would definitely expect that any reputable manufacturer, would back their product irregardless of who or what country sold it for them or. Best of luck!
601776
To add to my response you can not beat the warranty when you actually need it and contact them. They have always been good to me in that aspect.
1790157
Within the manufacture warranty... Call the number in the owners manual! For extended if you purchased it, call the number on the warranty plan amazon sent you in the e-mail.
78127
I'm sorry, if it was purchased brand new. You can chat with Asus support on their website. Give them the serial number and they will advise you regarding the warranty and what steps to take.
1538602
I registered mine online for warranty & kept the box in case of trouble. All of my info. is in a folder but I am not where I can access that exact information to help. Sorry
91932
I would check the warranty or take it back where you got it filled and see what they say.
1948522
We will cover you with a 90 day replacement warranty from our warehouse. If it goes past this...we will try our best to back you up with the Manufacturer we deal direct with. We will try our best...but I know that if a manufactured item goes bad...it goes bad within the first time of use or within a week or two. After that, it would have to be premature failure or abuse.
327827
Charles, I also just email them for information on warranty if something does happen. 10-30-13 It depends on what they say if they will get a purchase from me. Will update.
1691773
I have no idea about warranty. I would suggest emailing the manufacturer. Good luck!
1123582
Send it to the warranty company you take out the insurance with. Also, write to Amazon/support/help if you have more questions.
80790
If the warranty is from the seller of course contact them first. If it is from the manufacturer you can contact them at (626) 571-5100 to see how to proceed.