My printer gives an error message saying that the cartridge is non-hp so the printer will not work. Printer is officejet 8500
1190154
I had the same problem when I bought the non-HP cartridges. I sent them back and got a refund.
1190155
After turning the printer completely off then back on with the replacement cartridges in place, my printer worked fine.
1190156
I had the same problem, I took them out and then put them back in again. Once I did that a couple of times then a question mark appears on the front screen, but the printer will print it won't acknowledge the cartridge cause it is a refurbished one, but the printer will print. Try that and see if that works for you. Hope so :)
1190157
My printer will print with non HP cartridges but I do get an aggrivating pop up telling me that I am using non HP cartridges.
1190158
I have a similar printed and the refurbished cartridges work on mine. Don't know why they will not work on yours. Sorry I cannot be a much help.so
2169853
I have an hp officejet 7310 all-in-one. I have been using the ink cartridges from Sophia Global with no problems.
912544
You did not provide the printer model.Now, did you try to replace the cartridges with ORIGINAL ones? Even empty ones will do, just to test if they are recognized by the printer.(ONE cartridge will suffice for this test.)If the printer will recognize such a cartridge (even an error msg. will serve as 'Recognize'), you know what I already know: never look at this vendor and his products again...
1916763
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01527097&lc=en&dlc=da&cc=dk&product=3692888&lang=da Although I still don't recommend you waste much time with this printer. Might be as inexpensive to replace it with a printer built to actually work.
1666520
Yes, I had an error code come up before. I had to do a reset and replace with new cartridges. But my printer still works fine. Considering ordering this product again. I have an HP Photosmart C7280. But also be aware or which supplier or seller that you are ordering these cartridges from. That really makes a difference.
2203269
Check the expiration date on the cartridge. I have an HP that will not print regardless of how full the cartridge is if the date is past the expiration date.
979115
sorry cannot help, maybe you should contact HP direct with your question. I purchased this item for a printer that used this cartridge, and had no problem.
1158400
Hello Cindy, I cant answer that question for you. Mine worked great when i installed it. I dont know enough about printers to assist you. i apologize.
729048
Yes, my printer was an 8500 officejet and this power chord was the one for it. So far no,problem encountered with it.
759999
Your printer is probably not recognizing the generic cartridge because the printer manufacturer wants you to buy the OEM cartridge. Go to the internet to see how to reset your printer.
74005
There is a support number to call that came with the printer. When I received mine I got an immediate error trying to set it up, I called and they said it could not be repaired and I had to return.
432976
I had s similar problem with printer not working. I ended up purchasing a new printer through Amazon. Sorry I can't help you further.
847081
My printer knows it is not Epson ink cartridges, but it still prints. Sorry I do not have a solution to your problem.
1180019
Yes but the printer reported empty cartridge. I'll try again .. no time at present.
1954864
I have a HP wireless 8500 all in one that will not work at all with refilled or compatible cartriges. I will never again buy anything HP. Does anyone know of a printer that will work with compatible cartriges.
552146
Looking at my HP printer and some old HP printers they will take the large or small cartridge. look at the markings in the printer to install the cartridge. Sorry all I can tell you. g.
1182203
I have 2 HP printers and they both work. I do a lot of paper crafts and all of it's on HP. Chances are yours is an inkjet printer.