I just bought this keyboard.Plugged it in, restarted the computer and all the mutilmedia keys not working, including the volume wheel.
1195812
I used this keyboard on a Dell quad processor computer running Windows 7 and had no issues. I didn't have to change the driver or any settings. You might try going to the control panel and checking the installed keyboard. It might be a matter of deleting the installed keyboard, then rebooting the computer and letting the operating system find the right driver. Good luck.
933482
I would check to see if the software installed, change your USB port, and if none of that works the keyboard may be defective. Usually it is a software conflict. I wish you the best of luck.
1195813
I, like Sandy, am using this keyboard on essentially the same machine. I just plugged it in, and everything worked fine. All buttons seemed to be already configured (email, calculator, etc). It was truly "plug and play".I would suspect a faulty keyboard. Do you possibly have another computer to try it on, or perhaps a friend or neighbor who would let you try it out on their computer? Just a thought...Good luck!
2059511
I purchased this item for a Pandigital tablet and had no problems; just plugged it in and the keyboard worked. I'm sure you've already done this, but you might try cleaning plug port. Your tablet might also have to have the keyboard addition loaded or turned on??
2246792
Mine works correctly as well, so you should contact customer service.BTW there is no charging involved with this keyboard.
2022581
deblake60 has the best reply - regarding the num lock key with the green light on or maybe it is off! Person that asked should try that response. Then if it doesn't work, you can forget contacting the manufacturer for an exchange, or returning yours and getting what you paid for a working keyboard! Good luck, I have been trying for months to get the letter issue resolved and not one reply!!
1605118
I got and returned TWO of these things....both defective (though not in the way yours might be -- mine were multiple-typing on a single keystroke). Just FYI...
1302379
My keyboard works. I initially had some difficulty until I figured out some minor steps that weren't noted in the directions. I'm not that tech savvy, so I'm not ssure if this helps. Sorry
839980
I would recommend buying a higher quality keyboard. Half of the keys stopped working on mine after a few days of use
1260856
Only the middle button works, but can function with multi-press to start/pause, next, previous. The volume keys do not work.
245358
I know the answer is too late, but I had a similar issue. Started with the Ctrl key, and it then happened to other keys. I contacted Logitech via email about this. The next morning I had a response asking for proof of purchase/receipt. I emailed them my Amazon invoice. The next day I had a return shipping label. It took 5 days M-F to get to them, and another 5 days to get my replacement. I got a brand new keyboard from them. I was expecting a refurbished unit or just have the keys replaced on mine. I was very impressed by the service (honestly, I wasn't expecting such an effortless and pleasant process).
1060309
I followed the instructions and successfully paired it. I charged it the night before. But now even though the tab is recognizing the keyboard, when I try to type its not doing anything. Not sure if this related but the blue light is not staying. I followed the instructions but not sure why it is not working. This is on top of the fact that they did not include the screen protector that was promised...but I want the keyboard to work.
1381586
I did purchase this for my sons nextbook, but the keyboard doesn't work. I didn't know if i'm supposed to do something else to my it work.
600440
The brightness settings haven't worked with my computer/monitor. But the volume keys do work.
2218282
Have you got it to work before? I purchased one of these keyboards and had to RMA it twice. I got my money back after that and ordered another. I never got mine to work though, even after extreme internetting to find a solution.
889529
Try charging it - the keyboard, not the ipad. That happened to me. Let it charge for a few hours and it should start working again.
2022583
It sounds as if it has failed. It is just a standard keyboard. Mine was a gift so I don't actually use it. The person I gave it to loves it.
1803011
Kent...UPDATE to my Post under C. Watts - I was able to reinstall the keyboard and get the F5 key to work. While the quality of materials is lower on the current generation of keyboards, mine is working fine and the quality is acceptable. As far as spacebar issues and such, I think it's just a break-in period you have to go through. And truthfully, this is the best layout of a keyboard I've ever used. I use it every day, all day long and just would not want to be without the split design.
1851872
yes! Return the keyboard ASAP before its too late. if i had to describe the keyboard in one word - CRAP!