Hello, I bought Jena Pepper Mill &amp; Salt Shaker Combo and can't figure out how to open it . Please tell me how to open it. Thanks
467414
Hi. It opens from the bottom. You have to twist the cap to put in the batteries and the peppercorns. See the instructions.
1127437
The top pulls straight off and there are two doors that easily open and you just pour the salt and pepper into their respective places. The top goes on back on easily and no worries about getting it on right - it only goes one way. Hope this helps -
1869908
You take the black screw out of the bottom, remove the pieces, fill, replace pieces & screw back together. You will have to reset how fine you want it grinded though. It works like a typical salt or pepper grinder, it just looks like an owl.
2272053
I've had mine since the 1990's along with a wonderful matching salt shaker (with adjustable holes for the salt to come out in fine, coarse and pour - it is no longer available, way too bad!). The set has been used daily and is totally reliable and fun to use. Unfortunately, I set the pepper mill on top of a hot stove while the broiler was in use and it partially melted the handle. While it still works, I am here to buy a new one - and have noticed the design has changed in shape. I hope the quality is the same.
1253319
Frankly, I never had any issues with the "fill ring" opening by surprise when using the mill, there is no distinct click. Magnum Pepper Mill is my favorite. I've gifted a few to family & friends & everybody agrees it's extremely durable & dependable. Other reviewers have mentioned fill-ring issue & it has never opened once on me while in use! Happy cooking! Best, MC
979657
It is not easy to take apart. That is the only drawback to this item. I had trouble opening it , but my husband was able to do it. On the clear plastic part there are two little symbols with locks -- one open, one locked. Above them is an arrow (on the black upper part). You need to turn it so the arrow is above the unlocked symbol. Then it will open. Don't give up -- these grinders are the best we have ever owned and you will enjoy them. Good luck.
1839548
I've never tried to get the top off to add salt. I just use the spout of the salt container and put it into the opening of the salt portion of the shaker or you could use a small funnel to fill it.
1056836
I haven't used either one of them. But I can tell you that I've only used it a total of 3 times. Number 1, it takes to long to open then close around the cap. Number 2, 2 out of 3 times it pops off the lid. You think it's lined up well (and it is) before it just pops off of the lid. Number3, The lid can't be larger then a pickle jar. So it's not useful for 1/2 the jars I need help opening. To be honest I just gave up trying. I've gone back to tapping the jar lid on the kitchen table or hitting it around the lid with a heavy spoon. Like most things I bought that was "As seen on TV" it was a waste of my time and Cash.
792760
The pepper mill loads from the top. And salt shaker is from the bottom. Hope is helps you.
1454663
Very easy. Unscrew the cover on the bottom. Pour in the peppercorns. Screw in the cover. It's a large opening. Holds a lot of pepper, so you shouldn't have to do this too often.
590300
Hi Mary - I bought the salt and pepper mills a couple of months ago. I was *very* happy with their appearance, but couldn't quite figure out the battery insertion/unit assembly/disassembly. I just defaulted to the company's web site: http://uk.russellhobbs.com/pdf/12051-56_salt_and_pepper_grinder.pdf where all questions were answered - including how you adjust it for the grind size. I *love* this product and hope you do too. Thanks, Lele
52109
Same here; frustrating it does not open even with thorough cleaning and fresh batteries; I'm thinking of returning to step lever to open lid. How hard is that?
979658
Sometimes I have trouble with the pepper grinder opening, but then I push the pieces together and then twist. This helps me out and gets the unit undone.
977169
They are two separate compartments. Salt has its own grinder/lid and pepper has its own grinder/lid. You can empty, fill, or clean them individually.They are open and I've noticed that they tend to leave salt/pepper in my kitchen cabinet when I place them in there.
2025181
The pepper I buy has a shaker opening on one side of the cap and a pouring opening on the other. If yours doesn't, use the smallest of the standard set of kitchen funnels to "widen" the opening you're pouring into. In dire circumstances when you have no small funnels, make an open ended cone out of foil to act as a funnel.
1981003
Don't know , haven't figured that one out myself , can't twist the bottom , even used plyiers but i still like it , I would like to have my pepper more coarse so if anyone knows please share.
641913
The salt shakes (pours) out from the top and only the pepper part underneath grinds. Both work very well for me. Hope this helps!