Hello, the battery does not work, do not charge
1189263
My opion is to return it as I had problems with mine read all the reviews on this product and find that people have returned this item becauseof flaws! Read reviews
1081027
yes and no... I purchased the battery and it worked, however it wouldn't hold a charge.
1347912
Hi the little charger that came with it... But it takes unusually long to charge... And if it doesn't charge it may need another battery... But it took a long time to charge
2263658
I have that problem since arriving here also that of the battery was not charging
229973
I could not get it to work at all, The indicators on the side did not show it was charging nor could I choose the type of battery.
694502
if it is doesn't work, you can return it, there is a a warranty in the package when you get the battery, unless you bought it from another seller other than Anker.
911546
Try this: shut down your laptop. Remove the battery then hold the power button for at least 10 seconds. Put the battery in again restart and see if it charges. If not, return it.
1573134
When that happens I just replace the battery. It always works. Sorry. (Maybe try a different new battery?)
2091691
Thank you for the response, that is not the problem. It will not charge.....
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
66544
Are the batteries charged? If yes, and still won't turn on then you need to get it fixed. Sorry.
373242
My battery wont charge. Radio doesn't work. It's junk, will probably throw out. Too late to return it. Sorry I bought it.
58557
My battery never worked. They would allow a return, but I would have had to pay shipping myself. Wasn't worth my time, just recycled it. Buy a better battery.
1479614
My battery won't charge and sometimes the speakervmode won't work. What do I do?!?
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
1088164
change the battery and try it again, and the battery has to be the same model
1472468
Dead battery? Get a jump! haha Seriously now.Are you sure its the battery? Does it work when its plugged in? As soon as you unplug,does it stop working? If that's the case,I'd take it in to a computer shop to get looked at.Is it still under warranty,& if that's the case,send it in.I haven't looked at my own manual,but can you change the battery yourself? I'd see if I could do it first myself,instead of paying omeone for something you might be able to do yourself.