The sensor lights up that it is working, however it does not actually open or close. Automatic or manual. Any troubleshooting ideas?
34858
If the sensor is lighting up red but the door isn't opening or shutting, try cleaning off the sensor and make sure the lid is sitting on the bottom of the can tightly and correctly. If that doesn't work the lid is defective.
542593
I had that problem as well. I contacted Nine Stars and the first things that they tell you to do is number one clean the sensor with plain water and a rag and wipe it dry, then take the batteries out and let it sit for 24 hours before putting them back in. Unfortunately that didn't fix my problem so I had to pay to ship it back to them ( it was under warranty) and they fixed it at no charge and they shipped it back at no charge.
162795
Remember this is dusk to dawn light.. the light will not trigger ON during the day but Its on nite time if the sensor is triggered.. Hook it up to ON and OFF switch, turn on the switch and leave it ON..
1729695
Hard to say without seeing it. Double check your wiring and your settings. It could be a loose wire, for example, or maybe the sensitivity is turned up too high. I set up the sensitivity on mine to come on right as you walk through the door. Also, if you have the time turned all the way down (test position), it will stay on for like 30 seconds and then shut off. That's the shortest setting. If it's coming on and off in shorter intervals than that, there is likely an issue with how it was connected.
1371284
I haven't experienced that, but have you tried to unscrew the sensor completely from the socket and/or turned the wall switch off and back on (almost as a reset)?
597171
I would try blowing some compressed air in the paper channel. A pressurized duster cannister from an office supply store might work as well. I'm assuming the sensor is being blocked by paper dust.
2145046
Could be. Try pulling the power. Then, disconnect the sensor wires and the wired switch wires from the rear of the unit. Plug it back it. Does it do the same thing?
1654173
I would send it back. I have had mine for some time and have had no issues with mine. Sounds like a bad light sensor. Good luck.
1482421
no.it should turn it on and off,mute,direct channel ect.should operate all functions.try checking battery.also make sure the sensor is not obstructed......
1261021
You have alight source near the sensor.You remove thst source and it will work. ? CHECK By PUTTING A PIECE OF TAPE OVER EYE.
274106
I had the same issue with a different model. I forced it open slightly manually once and it was ok. I know it sounds crude. But it worked in the past.
1736754
I would first check for a pinched or crimped wire especially near the output and the sensor. If that doesn't reveal any answers and the unit just simply died, then contact David and he will take care of you. The last thing a manufacturer wants is an unhappy customer.
1462928
Same thing happened to mine. I ordered a replacement sensor - called a TOUCH LIGHT SENSOR by OK Lighting from Amazon (Prime). It's the same thing that is in the base of the lamp now. I'm only going to try one replacement sensor because I read that these touch lamps should not be left on all the time. I was using it for a lamp during the day and a night light at night so I guess I wore it out (in only a little over a month)!!!!! I really like the lamp and it will be a shame to have to trash it !!!!!
831875
You may have a wire crossed. My works just as the oem did. I took a picture of the wires before removing the old one and put the wires back on the exact same way. When mine hits temperature setting (either heat or AC) it shuts off automatic.
1431053
I had the exact same thing happen when I had two. I finally had to turn off my motion sensors and everything else works great. When I had the two sensors turned on, it would also send alert that the garage was opened, but since turning them off, I have not had that issue either. I have not tried (though now I will) to only keep one sensor on while the other remains off.
1658014
Two possible optionThe sensor is no well cleanAfter the first, take de batteries out a reseting the device.
71449
That's strange, try to make some noise, it has a sensor. Mine is working as plug n play.