Warranty Is there a normal 1 yr pioneer warranty on this receiver? I have heard things about Pioneer not honoring warranties from some on-line places.???
1184922
There is a two year warranty on pioneer elite receivers but their website specifically states that the warranty is only honored and offered through authorized dealers--most online dealers are not authorized unless they are the ones charging full price (best buy, abt, crutchfield, etc...). Fairtrade warranties also do not apply and are refunded at time of purchase from unauthorized internet sellers. Be careful if the warranty means anything to you. Hardly any will have problems until after the warranty expires (which is how companies design things to be profitable--just make it last till the end of the warranty) so I would probably buy one and take the risk, but to each his own. There is a two year warranty on pioneer elite receivers but their website specifically states that the warranty is only honored and offered through authorized dealers--most online dealers are not authorized unless they are the ones charging full price (best buy, abt, crutchfield, etc...). Fairtrade warranties also do not apply and are refunded at time of purchase from unauthorized internet sellers. Be careful if the warranty means anything to you. Hardly any will have problems until after the warranty expires (which is how companies design things to be profitable--just make it last till the... » Read More There is a two year warranty on pioneer elite receivers but their website specifically states that the warranty is only honored and offered through authorized dealers--most online dealers are not authorized unless they are the ones charging full price (best buy, abt, crutchfield, etc...). Fairtrade warranties also do not apply and are refunded at time of purchase from unauthorized internet sellers. Be careful if the warranty means anything to you. Hardly any will have problems until after the warranty expires (which is how companies design things to be profitable--just make it last till the end of the warranty) so I would probably buy one and take the risk, but to each his own. « Show Less
1184923
Elite receivers have a two year warranty when purchased from an authorized dealer.
1184924
Good morning, in this case if I buy on Amazon from Mexico, if I make the warranty valid?. Greetings.
2261589
Unfortunately, Pioneer "Elite" products only come with a manufacturer warranty by purchasing through Pioneer strictly. Unless you purchase a warranty separately through another company. Pioner will not honor any warranty for their "Elite" products for any reseller. Good luck
1536062
Contact harmans customer service by phone, i found them very helpful the few times i did.. It could be a software update that you could do yourself or something small that an authorized repair center near you can for a lot less then the cost of a new receiver..good luck with it!
614420
I just received an email from Pioneer. It is for sale on their site as of today. Just picked one up. Shipping is free...but they charge sales tax in my state.
1919857
I can't say anything specific about that problem what I can tell you is that these were a known faulty product from onkyo. It was the first and last onkyo receiver I bought. My receiver went bad after a little over a year of use. Went back to Sony and it's all I buy.
431009
I contacted Amazon this is what they said Me: Will the onkyo warranty be available still since it says woot and not amazon? Amazon:Yes and it will provided by the manufacturer which is Onkyo. According to Onkyo website a factory recondition item Onkyo makes no warranties except those stated in the Onkyo warranty cards included with the products, or, in the case of optional extended warranties issued by Onkyo, such extended warranty documentation. All refurbished (Factory Reconditioned) products carry a 1-year limited warranty from date of purchase. All other terms of Onkyo's Limited Warranty shall apply. I purchased a 3 year warranty with the 3rd party company at checkout
977683
Hi there, well i didnt bought an extra warranty for this, so it only have the warranty with Yamaha wich is for 1 year (covers the basic stuff) and if you have to send it back you need to pay for that, yamaha will fix it if its under the warranty and they will send it back (they will pay that shipping). but to avoid that they are going to ask you to go with a service center near you first, if something ever happen to your system and the service center cant help you then you will have to send it directly to yamaha... hope my answer cleared your doubts...
1763061
That's pretty decent selection of online places to buy Pioneer for less with full warranty. Isn't it? It just doesn't apply to ELITE models. Pioneer will not warrant ELITE models purchased online. Pioneer will not warrant anything purchased on eBay. Period.So if any online seller offers VSX-21 "w/full 2yrs warranty" it just smells wrong. Go somewhere else. If you do care about warranty, buy VSX-9040 - same thing, no gold label, no glossy front, $200 save.
1476382
Pioneer have great technicians and technical support , if it is possible for you to call them , they will help you out right away, if the unit is defective by any chance , we will exchange it for you Good luck and all the bestMike
594617
I had the same problem. There was some speculation that it was due to overheating. Because of this and another problem I had with this receiver, I returned it and got a Pioneer unit that I am much happier with.
587977
Contact pioneer customer service by email. Give them date of purchase and serial numbers. The pioneer website should have a link
550721
i also can now. it was shipped to my house on saturday. i'm a little disappointed, i kinda wish i got the pioneer 919 for the upscaling factor. i had tabled it cuz it was a little out of my price range but about an hour after i bought the onkyo i noticed the pioneer was only 10 bucks more. oh well...thanks brad.
1603993
I've had excellent service from this receiver. Its used in my motorhome so not used on a daily basis. If its still under warranty, certainly send it to Sony for warranty repair. If not under warranty my experience is that repairs are more expensive than buying a new product.
1892214
If it don't last about 4 hrs then send it back to Pioneer . They should be able to exchange it. I have a one and it is only good for about 3 to 4 hrs. if this is not the case send it back. These are pricey radios they should work properly
1369558
Mine failed today. I found out Onkyo has issued a recall for loss of audio. They are giving me the option to have it repaired or a $125 rebate towards a new receiver. Going to get it repaired and be done with Onkyo if it fails again. This was my 2nd Onkyo receiver and both of them had issues with the HDMI board.
1938418
I don't know if it is right in every case or not, but generally unless explicitly instructed otherwise, I do not register products for the warranty when I make a purchase. If I need warranty service I just produce a proof of purchase. Usually, registering just seems to get me more information than I really want from the manufacturer. Sometimes, the exception can be for something that may be getting a software upgrade in the future and you must be registered for them to know who to send the notice of upgrade to. I purchased the same Pioneer amp as you are considering. Did not register.
1422416
do your self a favor the yamaha 3040 or the new line up for 2014 aventage yamaha is much better . i own the pioneer sc-79 pioneer eliteit is a good receiver to many problems already had to have it serviced i have not even owened it for 3 months . buy the yamaha