How do you get CEVA White Glove Delivery? What can I do to get the good care CEVA is supposed to deliver in their "white gloves"?
1169907
Top Hat, I'm having the same experience you did. My HDTV was supposed to be delivered tomorrow. Even tho the Amazon product page says the item will be delivered via White Glove, the trucking company said it will not. I've spent the past 90 minutes on the phone, being passed from Adorama (the seller) to Amazon to the trucking company back to Adorama back to Amazon back to the trucking company. It turns out that the product page is misleading. It's only when you buy your TV from Amazon.com that you can get the WG service. BUT, here's the tricky part. You can't just add the item to your cart and go through checkout. You have to click on the list that says "18 New and Used," or whatever the number is. Then you have to SELECT amazon.com as the seller. Isn't it nice that this isn't mentioned ANYWHERE on the product page? I couldn't find anything in the Help section, either. So, I've cancelled my order with Adorama so I can place the order directly from Amazon.com, thus making sure I get the White Glove service. What a PIA!!!
2069453
does that always include free "white glove" or delivery shipping to your living room?
340207
I just received mine and the Ceva freight company delivered it in my house.
974069
You never know what you're going to get when it comes to delivery or the guys who deliver. I would suggest you call the company ahead of time & ask them for details on this. My son who received this couch had a normal door opening & we did have to break it out of the box to get it into his apartment. Delivery man in our case did NOTHING TO HELP get it inside the apartment!! I think you have to pay extra for an inside delivery into any dwelling. Hope this is helpful!
1673848
No way to be sure what you'll get! (Not "bliss")There's another latex- BPA-free glove available in true 6-packs through Amazon ($17.99 today): Clean Ones Pure Comfort Latex Free Vinyl Gloves - 6 Pair (Medium)
2109672
I was the same as you, I read all of the reviews on both the TV and CEVA delivery before making the decision to buy from Amazon. I weighed the decision that for every bad comment, there were numerous good ones. It seems that human nature would also make a bad experience more likely to be posted, so I decided to take the risk of such a large purchase online. As I am currently deployed to Iraq, my wife made the decision to order this item while I was gone. CEVA has its own website which allows you to get even more up to date shipment status than from the Amazon tracking. We ordered on the 23rd, and the item arrived to us on the 26th! CEVA called my wife to arrange delivery (we live over 100 miles from the hub so it is not like our delivery was a quick jaunt for them). The delivery men were extremely polite and helpful and unpacked the TV and got it into place so that she could test the TV. They offered to remove the packing but we decided to keep them just in case (knock on wood) we had any issues requiring a return of the TV. I personally think that the negatives seen are simply anomolies based on the literally thousands of deliveries made by CEVA and the local hubs/employees. I think they should get the same benefit of the doubt as you would give other large scale businesses like FEDEX or UPS. I have had both good and bad past experiences with both, yet I continue to use them without hesitation. All in all, this turned out to be one of the least stressful and pleasant delivery experiences we had. Amazon and CEVA both proved to us that we can buy these big ticket items without feeling like we are saving money, but going to get a second class experience in other areas.
1395789
No they can't. That's why you gotta order from a distributor. Do a google search for Healthy Body Beautiful or find her on Facebook. When you order from Amazon there is no one to ask questions too, no one to talk to if you are not getting results. She was great with me and helped me pinpoint why I was not having results, and now the wraps work amazing for me. Good luck! :)
812502
Yes mine came with "white glove delivery" and they will put it where you want it.
2060291
At the $1049 price the delivery is curbside - meaning they bring the chair onto your property like your driveway or front porch. White glove delivery is available for an additional fee.
1340737
I have a second floor apartment and they didn't even bring it up the stairs, they left it on the first floor. I wasn't there for delivery, my brother was and he and a friend had to take it up for me. I was pretty displeased with that, considering it was "white glove service", which is what the delivery people called it.
379393
I just had a very bad experience with the "White Glove Delivery." I live in Maryland. The item started out in Pittsburgh, PA, then was shipped to Columbus, then to Atlanta, then to Jacksonville, FL. After 10 days, I was wondering when the expected delivery date would be given this circuitous route. When I called, I was told they did not have my phone number on record, and that the item was damaged and would have to be replaced. After calling Amazon, I was told that the replacement would take up to 2 months to be delivered to me. Obviously, I asked for a refund instead. I'm sure the TV is a great product, but I will be purchasing it from someone other than Amazon. This was the first time I was attempting to buy a big ticket item from Amazon, and it will probabaly be my last.
546688
NorthShore Care Supply so far has real Dynarex gloves. Diagnostics Direct had some house brand.
534685
I got an email from Amazon today saying that my TV is ready for delivery. I called up Eagle (CEVA) and they set a delivery up for Saturday morning between 10-2.
1977730
Hello Margaret. If you order from Toscana yes. However, we normally don't set it up without charging for White Glove Delivery.
974803
I was very unhappy with the CEVA delivery person and let Amazon know about it. The driver called me the night before it's delivery day, asked me if he could bring it at 1 pm "or sooner", but didn't show up until 7 pm on delivery day. Amazon's posted delivery was between 6 & 8 pm which was fine, but I ended up wasting an entire afternoon waiting for the driver to show up. Also, the guy was unfriendly and impatient, and because he was by himself, I had to hold the TV while he screwed in the base during setup as well as lift it up onto the TV cabinet. He obviously didn't want to take the packaging because he told me "I've delivered 20,000 of these, and only 200 people wanted me to take the packaging away". Lol! He also said Amazon "will not provide packaging" in the event the set has to go back. So yeah, VERY disappointed with the "White Glove Delivery" by this company.
343321
hi' I want the white color but I don't where to choose color when I try to place my order tell me what to do because I really want it now
678310
Mine got delievered Via Special Carrier (GulfCoast) Carrier with white glove delievery service.