My Kodak Hero 5.1 is printing blank pages even after replacing the cartridges and the print head. What now?
1168012
Sounds daft but have you pulled the tab off the new cartridge properly? Theres sometimes a clear film over where the ink comes out for stopping it drying out whilst on the shelf. Try print head alignment through the maintenence function
1168013
I don't have anything useful to tell you. Mine did the same thing. I had to scrap it and get a new one. The Kodak Hero is the worst printer I've ever used. Good luck!
1168014
Have you contacted Kodak for advice? I had the same issue with my Hero 5.1 and tried the same things to fix. No luck. Finally just junked it and am now using HP 6700. Best of luck.
1168015
I'm already on record for saying the 5.1 is the worst, most frustrating printer I've ever had. So I share your pain. My gut response is don't waste any more time - retire it, it will never be your friend.
1168016
Not much help for your particular problem but seriously consider dumping the printer. I had one and found endless problems with it. It is undoubtedly the worst printer I have ever purchased. Eventually I replaced it. Sorry about your problem but I can only advise based on my experience.
1168017
Well, I had a problem with a frozen print head and contacted what is now Kodak support (sold by Kodak after the bankruptcy). It was a nightmare. Since these printers are relatively inexpensive, I purchased a new HP 5530 from Amazon. Well, the day before the printer arrived my Kodak came back to life. I didn't return the HP since I figured the Kodak would die again soon. That was 3 months ago. The Kodak is still running. Turn it off for a few days and if you're religious, prayer wouldn't hurt.
1265936
Funny, Kodak wanted to replace mine with a refurbished printer costing to much for what it is when the printhead would not move after trying all the suggestions for fixing the problem. My husband did get it working again by taking it apart but I had already bought myself an HP Officejet which works great. And the Office Hero 6.1 quit working again so I am sorry I can't help but my suggestion to you is stay away from the Kodak and throw it in the trash. Kodak is not an American product any longer. The only good thing about the printer I thought was the cost of the ink. The HP ink is expensive but it seems to last me a lot longer!
796090
Prinr Head is probably clogged, Excess ink pads probably soaked to the max. Theese are not easily repaired by the end user. Taake to a printer repair shop they will soak the print head in solvent and replace the ink pads. usually costs about $40.00
437821
If any cartridge is empty, the printer will no work. I always have cartridges on hand, but you should get a warning that one is running low
487377
my printer its not telling me that my cartridge is emptyi just refill when is empty,because it starts printing blank
1758424
it might be that the print head itself has stopped working. this seems to be a common complaint with this model. I bought a replacement on line and that sorted the problem for a while.
525754
Before panicking, I would unplug the printer for 30 seconds after shutting it down, and do a reboot with the new cartridge in. If that doesn't work you can try it with the old cartridge in and then change cartridges after the reboot. I'm figuring you probably have this resolved by now, so can you tell us what ended up happening? Thanks.
1740123
Try updating the firmware. If that doesn't work, you may be looking at a new printer. I replaced mine with the 545 and it's the best printer I've ever owned, but there's an even newer model out now. Cost is under a hundred bucks shipped from Amazon. Be sure to double check which cartridges it takes.
296782
My kodak printer has step by step instructions on the panel...see the home button and look for maintenance
1634343
First make sure there is not a piece of paper jammed. If it looks ok then shut the printer off and unplug it for a minute. Plug it back in and turn it on, should clear it.
1795848
I had the same problem once and it stopped when I changed the ink cartridges. Kodak ink cartridges may be a little cheaper to buy, but they are not economical in the long-run. The printer cleans the head after every print job, using ink for no good reason. Kodak printers are ink-hogs. My printer also has terrible colors when printing on plain paper, with colors coming out very dark, especially bright reds. I have to set the color about 2 shades lighter to get the color even close to what I want. The only good color reproduction comes on photo paper, but at the cost of tremendous ink usage. Honestly, my suggestion is to get a printer made by someone other than Kodak. I will never buy another.
1678447
make sure all plastic and wrapping is off each cartridge and if still not recognized then go to settings on ur printer and preform Maintenance, it should clean everything and it will help it read the cartridges.
487373
You can try reset your printer by restarting your computer and your printer. You may also need to reinstall the drivers or install a new updated driver
1902698
Ahhh....I think you're screwed. May be time for another printer, and I would get away from Kodak if so. Just replaced mine with an Epson, and like it a lot better.
1888041
I just bought my pro901 and the printhead is clogging....and now the printer wont work
1387892
There is no way to fix it. I had to call Kodak and they went through the normal troubleshooting list. They said that it is a hardware issue and because my printer is out of warranty, they offered me a deal on two other Kodak printers: ESP 2170 for $79.99 or the ESP 2150 for $69.99 plus shipping and handling (which I didn't ask the cost of). I liked the inexpensive ink of my Kodak but am currently looking at Canon MAXIFY MB2020 and MAXIFY MB2320 printers with similarly low priced ink.
817159
try running a print head clean with a new cartridge, otherwise you may need a new print head