i have windows 8.1. this drive will not install. i didn't get plug and play. any suggestions?
1163500
have you done all the windows updates, they said some times things are not compatible with 8.1 look up problems with 8.1 compatibility they might have a fix, or erase download and try again, mine works good, but that new 8.1 download can cause problems its not your CD drive, hope this helps Tony
1163501
Did you use one or both connectors? Also try different USB ports. Please do NOT go look for drivers on the internet
1509013
The first thing I did with mine was to swap in a SSD, so similar situation with a new blank drive. The Windows 8 activation is in the hardware so just get a copy of the Windows 8 installer (friend's disc or download the ISO and burn a disc or USB from another computer). Once installed you'll have to use the hard-line Ethernet to update Windows (WiFi won't be working at this point). Once all the Windows Updates are done put in the model number on Asus's support site for the rest of the software and drivers. Then run Windows Update one more time just in case. At least that's how I spent my first Saturday with mine.
1788980
I didn't download it , I plugged into my hP laptop Windows 8.1 Plug and play maybe you using the wrong Windows
2251902
Same problem here. Got it installed once but it stopped working. Couldn't get it installed again.
1906407
while I don' t have a clear cut answer, I do have one that works. See if it at least is at least recognized in device manager under Windows' control panel. If it is, you might right click on properties and have windows look for a new driver on the net. You might want.to reformat it under fat32 or NTFS....
1399079
Not on my computer. The HFS4WIN.exe file won't install on Windows 8. I spoken with 3 different people in Seagate support and get nowhere. I think they are aware of the problem but don't seem to know how to fix it.
1179878
I have Windows 8.1 and it works great. Windows found the drivers and installed them without the need for intervention.
822778
I have 8.1 and had no trouble installing it. Didn't even have to go online looking for drivers. But I have heard of others having trouble getting it to work with 8.1.
2130945
Try another drive. If it recognizes a different drive, it is not an issue with the adapter and is likely a bad drive.
1612668
I have windows 8, and it works perfectly, maybe you could update your usb/chipset drivers...
1548171
Mmm ,,, What install/set Bios?? ... I put mine in and the system recognized it as drive g: and Done. Could be a bad drive as Andre says ... Try formating. My Sys is Win7/63bit HP Elite. If your replacing C: then use the transfer program from WD Free and works great.
518428
I'm running Windows 8.1 and it is definitely plug-n-play with that. No restart required, just plug in and eject as needed. My wife runs Windows 7 on her older machine and it definitely works on that as well.
666944
This drive is plug and play. I used it in windows 7 and windows 8 and it worked perfectly. There is no need to install any driver to use it.
316371
It auto-detected and istalled in Win7 for me. I think Windows supports and is bundled with most "stardard" drivers (eg. FTDI?). If it didn't detect/install I suspect you either have a conflict(check device manager) ot the device is broken.
2010153
YEs, make sure that you "mount" the drive correctly first otherwise it won't work. Suggest that TRIM be enabled as well. There should be some installation videos online as well to help you get it working.
1221137
The only operating system I have used it with is Windows 8.1, I recommend 8.1 over 8. I had trouble with plain 8. Drive just does what it supposed to with 8.1 operating system. Installs with no effort.
184226
hmmm good question...mine just keeps pluggin along. Since I got this used from some one who clearly could not get it going with the cryptic instructions...I got it for steal (price of the drives).