Can't get it to work. Plugged the dongle into a port. Turned on mouse. I can see mouse light come on. Does not move cursor.
1193734
The surface has to be completely smooth and also the battery completely fresh. Sometimes I had to take out the battery and put it back in, as sometimes this mouse can be very picky.
563638
Everything but the mouse works. There are no instructions to how the mouse connects if you figure it out please let me know. The rest of the things work I love the multiple usb plugs and the hdmi wire I can hook it up to my t.v .
1577379
To mouse, use the touchscreen. There is no mouse available that I'm aware of.
1174880
Sounds like it might be a reception problem with the usb receiver and your mouse. Make sure you don't have other device causing the issue. Also try simply turning the mouse off then on again. I've had this fix some issues. Also remove and reinsert the usb receiver will sometimes fix issues.
74050
Start with the easiest first - did you replace the batteries in the mouse? If you did alreay, try reconnecting by pressing the connect button on the mouse with a pencil tip.
473848
Hi Bill, The laser light on the unit will not light up like you can observe on some other models. My mouse worked with the dongle without my having to use the connect switch when it arrived but if yours is not responding try this: plug the dongle into a USB port, the computer should make a sound indicating it has found new hardware, then place the mouse within 1 foot of the dongle and press the connect button. You will observe a blue light as you mentioned flash twice. Release the connect button and you will see the blue light flash 5 times. This should then connect the mouse to the dongle and your mouse should work. Good luck. If you continue to experience problems make certain you are using good batteries. You can also refer to a manual at: http://h10032.www1.hp.com/ctg/Manual/c03088883.pdf. This also contains other links that you can follow if you wish.
1171782
I had the same problem win Windows 8 Pro 64 bit. Mine was I had another driver for a Logitech device that was in conflict. I am guessing you have a USB driver conflict with another device. Check your Device manager for other installed mice.
592782
The USB dongle is well hidden on the underside of the mouse. Pull it out and plug into the port on your computer, add batteries and you should be good to go.
788755
Without knowing the steps that you went through to try and connect the mouse, I am just going to go over the details/steps. You need to ensure that bluetooth is enabled on your laptop and that your laptop is discoverable. You then need to press and hold the button on the bottom of the mouse until you see the blue light on the mouse light up and blink. This makes the mouse discoverable. Then on your laptop, you should see the mouse as a bluetooth device that you can select and pair.
1390272
Having no idea what a mouse dongle is, I can tell you that there is nothing to which you have to connect the mouse. Just make sure it has a battery and the switch on the mouse is set to on. Same for the keyboard.
684342
I do not know what system you're running but I found a few places on the web for dell's mice. Go to google.com and do a search for.........dell optical mouse driver. Although, have you tried disconnecting the mouse and reconnecting it (while you're connected to the internet)? Good luck.
615943
Mine doesn't work at all, whether I install the receiver it before or after I turn on my computer. This mouse is just a fancy-looking paperweight.
1553823
Unfortunately, the USB cable can only charge the mouse but not recognize it as a working mouse in the computer. You must need the USB dongle at the same time.
1273525
I simply plugged the USB relay into my MacBookPro.... turned on the mouse and it worked perfectly. I didn't have to doenload anything... just plug USB to mouse and it worked.
1689269
Did you try clicking the mouse several times so it starts up? Also , when you plug in the usb part, does windows show that its installing drivers?
1749858
Are the left DPI LEDs working? If yes, it might be a software issue.If they are not working, check if the batteries charger is actually working, if it is, then check if you properly installed the battery inside the mouse, if it's ok, then try the other battery " you get 2 batteries ".Hope it helps :)
1638877
How long have you had the mouse? If you recently purchased it -- especially if from Amazon -- I would return it and ask for a replacement. It sounds like you're either having a problem with the actual mouse or with the driver.Just out of curiosity, what Windows operating system are you using it with?