I got my toaster and it wont stay down to toast?
1157577
Make sure it's plugged in and has full power (try another plug maybe?). I tried once pushing it down before it was plugged in and it wouldn't stay down. If you're sure it has power then it's defective.
1157578
I've had no problems after months of using it, you need to contact the seller, and if they are anything like most of the vendors on Amazon, they will replace it at no charge and ship at no charge. Hope this helps! Lyric
1157579
Mine did that, but I discovered that you had to make a selection with the knobs first. (Plugging it in helps, too!) :)
1157580
I am returning mine. It requires the toast to be toasted really dark to show the Hello Kitty
1157581
Try pushing it down all the way and holding it atleast 5 seconds. if that doesnt work look up toaster repair.
1157582
you need to play around with the setting dial and buttons on the front. if it's set too light or a different type, it might not stay down
904469
If anything gets jammed, the toaster will automatically shut off. User is encouraged to unplug the unit and let it cool before trying to remove the jammed piece. I have only had a problem with jamming at the end of the toasting cycle when the toast was being automatically elevated, so the cycle was finished. I was trying to toast pieces from a French baguette, and they were just too small to be in the right position. I've never had the problem of jamming when toasting regular bread or English muffins. Otherwise, the toaster completely shuts down after a few minutes unless you use it again within 30 seconds or so. Hope this helps? If anything gets jammed, the toaster will automatically shut off. User is encouraged to unplug the unit and let it cool before trying to remove the jammed piece. I have only had a problem with jamming at the end of the toasting cycle when the toast was being automatically elevated, so the cycle was finished. I was trying to toast pieces from a French baguette, and they were just too small to be in the right position. I've never had the problem of jamming when toasting regular bread or English muffins. Otherwise, the toaster completely shuts down after a few minutes unless you use it again... » Read More If anything gets jammed, the toaster will automatically shut off. User is encouraged to unplug the unit and let it cool before trying to remove the jammed piece. I have only had a problem with jamming at the end of the toasting cycle when the toast was being automatically elevated, so the cycle was finished. I was trying to toast pieces from a French baguette, and they were just too small to be in the right position. I've never had the problem of jamming when toasting regular bread or English muffins. Otherwise, the toaster completely shuts down after a few minutes unless you use it again within 30 seconds or so. Hope this helps? « Show Less
1128527
In some cases when the toaster oven is new, it can be tough to turn. In time and with use, it will become easier to turn. For now please make sure that your hands are not damp. If the problem continues please contact Oster direct for troubleshooting
429337
hellowe have this toaster and when it arrived we had to send it back; received a new toaster within a few days.we recommend that you return your toaster for an exchange. the return postage, in our case, wastaken care of by amazon.
250463
This is not an issue for me. I store my toaster in a drawer when not in use so always unplug it after use. When I plug it back in, the lights come on to whatever the last setting was. It's a feature I rather like as I'm not always toasting the same sort of thing. It lets me know if I have to reset it lighter or darker before I put the whole wheat bread, bagel, whatever in the toaster.
175403
can you - maybe, depends where you bought it, but Why do you want to return it? - I have mine for over a year and it really works fine - good for lazy people who don't like to push the toast down - a micro motor brings it down gently - Arthur
73620
Unfortunately, my toaster broke after only a few uses, so I'm sorry I can't help you on that issue. Nice looking toaster, but not much good.
247830
On the opposite end from the controls grasp the bottom edge of the toaster and pull. The tray will come out.
226922
It should definitely toast anyway. Is your heat setting down on the actual Toast setting? And you have to turn the timer dial past 10 minutes and then back down to the brownness you want for your toast. If you're doing this and still not working, time for repairman or replacement. Good luck
1386730
my name is Dale and I have the same problem. There is nothing you can do but send the toaster back, which I intend to do when I find out where to send it to. My toster is less then 3 months old.and it isnt working right
497744
I ended up throwing away my Model KMTT200OB Kitchen Aid toaster after several attempts to repair it. I'm sorry you bought one of these because it seems to me to be poorly designed and constructed. If possible, I would return it.
1808798
Same answers as below. Should move up down side to side. It sounds like yours is defective. Contact amazon n they should be able to send you a replacement. They're pretty good about that.
1785329
I've had mine for a few months, and one time one piece of toast flew out on the counter. I really like this toaster
1220320
You may have just gotten a defective... Either that, or I just got a really good one, but my toastation does a good job with toasting.
1749725
Mine did the same thing and in order to get it fixed or replaced, you have to send it back to the company and be stuck without a toaster until it is fixed or replaced. You may also take it to a repair center if you have one close enough. I live in Pittsburgh area and the closest one is across the state in Philadelphia.
1785326
Yes this toaster in my opinion is junk, one piece of toast in a slot usually ends up on floor. Its a novelty design and doesn't toast well either..
1627330
I am sorry, but I cannot help with this. I bought this toaster over as a gift for someone not in my household.