What is the factory warranty for this product, and how I can return it back if doesn't work properly because of a factory failure?
1193211
Warranty is like 90 days from receipt of purchase unless you purchase additional warranty. Which I highly recommend as it was not that expensive!
1193212
I had this problem with a Lenovo that Staples (grrrrrrrr! Terrible business) sold to me defective and I contacted the executive office of Lenovo that reimbursed me for the laptop when Staples would not. This is the link to the document for the Sony warranty that reads labor 90 days, parts 1 year. http://store.sony.com/wcsstore/SonyStyleStorefrontAssetStore/pdf/warranty/3ff07e35a73811e3718878266a4a63d4c5569038.pdf Still worth contacting executive office of Sony for your problem however. I have found most companies (with the exception of Staples, Verizon and Comcast to be responsive). Main Offices Executive Office Sony Corporation of America 550 Madison Avenue New York, NY 10022-3211 Phone: 212-833-6800 You can call and ask for an email address.
163456
I'm not certain of the warranty, the same happened with mine. I'll need to speak with Amazon on this also.
93761
The one I bought doesn't have warranty but it was brand new, within the factory locked box.
568406
Amazon said it has a 1 year warranty. I don't know if it is factory or Amazon.
1718164
It has a one year manufactures warranty. Call the number on the manual you have and they will assist you.
728732
Suggest you send it back, under warranty. there an excellent company and stand behind their products.
384541
It has a one year limited warranty, which only covers factory related defects. The warranty details are on the inner spine of the product box.
739129
Thru amazon there is no manufacturer warranty because amazon is not a authorized dealer, found this out the hard way : (
1709287
Mine still works. Call the manufacturer. There should be a 1 year warranty with it??
1630781
My microwave was doing the same thing and then all of a sudden it went out and didnt work anymore. I'm returning it because there is a 90 day factory warranty.
798468
I think you could send it back,if its a factory defect, I would assume they would replace it. Usally problems happen to these in the very begining.
237606
Sorry can't help, ask the seller. I didn't give that a thought at the time, because unless it fails within 30 days, I would just get something else. I also, very rarely, buy extended warranties
238816
I would send it back as defective, mine worked fine. Contact the company & request a replacement. Good Luck
1272366
The unit needs factory service. This is a chronic problem with this unit (when I took it to a repair facility under warranty I had to take it back twice to get the problem corrected.) If it's out of warranty it may cost too much to justify repairing. This model is a lemon.
564421
Quick question! I see NO WARRANTY....but what happens if I get it and it doesnt work?
1998756
Mine never worked properly from the beginning and I just considered it as a loss. I am not sure if it has any type of warranty.
1354950
All depends whether the product is still under warranty, if it is still under warranty, then send it back to Amazon for repair and or replacement, if not you a free to do what you please with it. It is a bit strange here that Amazon should send this question out to reviewers to comment on, they should have answered this themselves.