I bought this device a40 days ago,it looks real nice,but the problem is that the screen is not sensitive.what possibly happened?
1177950
It is resistive verses capacitive. Pressure is required. The stylus is helpful. With my finger it seems like it will break but it won't. I will post a full review soon.
1177951
Iwas bought as gift to my brother he had same problem give you good advice don't buy any divice made in china
597173
Make sure bits of paper arent clinging or stuck in a place such that they would prevent the sensor from sensing. If u are handy. take the cover off and make sure a wire hasnt come loose or anything gone awry. If so, fix it! But most likely ur unit needs to be replaced or repaired by a Service Tech. I'm assuming its out of warranty - if not contace Royal. I had a small problem when mine was new and the resolved it over the phone.
465829
Yes. The screen is still very responsive. I have not come across any deficiencies with this screen.
2158792
angela, i had the same problem. after two days the screen cracked. because i got an assurance when i purchased the item, i sent it to them. now they offer to pay me back so ... the item moved from 69 to 99, no more bluetooth, few gadgets purchased around, ... waste of money
1015430
Funny because I had the same Issue with my phone, screen was replaced and I was Unable to See anything. I could hear it coming ON but I was not able to see screen to Touch :(
818577
You need to change the LCD screen, the glass is only in case of errors on the touch sensor. Probably the problem is by a flex-cable problem, but its very difficult to find only the cable, but you can try.
2180776
I can only say that mine responds to very light touches. You can try plugging into a different usb port and let it reload the drivers, but I have not found any settings for touch sensitivity. You may want to talk to their customer service and get it replaced. Sorry I can't help more.
171034
I recommend you change the screen including the digitizer. I had a similar problem with an Nexus 4 and resolved of this way.
1605121
Perhaps the battery has been moved, maybe during delivery it was banged a few times. It really is a simple to use device. If it's new I would suggest to return it and buy a new one.
1531036
Hmmm, I have not experienced that in the past 8 months I've had mine. Sounds faulty. Is it still 30 days? Can you return it? Or did you get the extended square trade warranty on it? They would fix it as well. Hope you get your problem fixed!
2147895
Fortunately mine has been working fine since receiving it. my suggestion would be to send it back for an exchange or a refund.
2261007
My screen turned almost black, I think because it got too hot, how can I fix this, how can I get a new screen? The company doesn't have an 800 number, they don't return requests for help, so does anyone know how to get a new screen? This one is so dim I can barely see anything on a good day, on a bad day I see nothing.
1828895
I am experiencing the same issue as well, but I guess that's the life of this phone's LCD display as its been over 3 years. Time to change.
699166
Check the connection. It might not be seated all the way. If thats not the issue it may be a defective screen.
2025208
We have the same problem. I was going to try to find someone to salvage the tablet due to it quitting not long after we got it. But finding someone to replace the screen has been the biggest problem. Even custom shops have not been able to do anything with it. If you find anyone, please share. I wish you luck in your endeavor.
406617
I am sorry but you are asking the wrong person! My husband bought this for me in July and it's been returned twice since. I'm waiting for it to come back now. :( The touchscreen stopped working both times.
1035708
I didn't have that problem, but I did have a problem with the pixels on the left side of the screen. Had a vertical line that ran from top to bottom. It happened after 10 months, so it was still under warranty. Sorry I know that answer doesn't help you.