I love the water bottle but my lid broke already? Can I order another?
1195129
I've had two lids break on me. I LOVE the water bottle too, but this is definitely a weak point of the product. Try contacting the manufacturer. I reached out to the manufacturer and they were kind enough to send a replacement for the first broken lid. They need to step it up though and offer either additional replacements of the option to just order lid replacements. The weakness of the lid is borderline product defect IMO.
2050876
I have not had any problems, but for some reason Amazon does not seem to be carrying it any longer. If you go to their web site, i.e. http://aigehydration.com, under contact, you can send an email. I hope they fix any company problems, because I love the water bottle...
1412714
Hm. I had the same problem. I ordered a new mug. Their website does show just the lid available, but if I recall correctly, I found the entire mug for not much more at another site.
1210660
I listed one for sale. It is brand new. My husband broke the jug before we could even use it and we had to purchase another one. So we ended up with an extra lid. The listing is on the product page.
1888401
You can buy replacement lids on Amazon, if this is a standard size water bottle, they will fit. Also you can buy them at water stores or some Whole Foods, and if you buy locally you can check first to make sure they fit.
338622
I also have the same question. One of the hinged lids broke off this morning while filling. It had been only opened 3 times, 2 times to load and once to use. How do we get replacements
520015
I just checked for replacement bottles too. The shipping is $65 for one bottle. I will buy a new unit on Amazon and take the bottle from it.
939951
Same thing happened to me and I couldn't find just the lid. I had to fix it using epoxy and carbon fiber. in the meantime I bought a new one. They're great thermos!!
1937460
This carries an amazon warranty as well as seller warranty and you need to contact the seller thru amazon and they will probably send you a new lid free of charge
1344039
I don't think so. The lid is a part of the item. Whether you purchase it here or in the grocery store, it comes as one. Someone may be selling it separately as a replacement. The cup alone is what makes the price, so if you don't need it, just tuck it away.
980773
I'm not aware of where one can buy replacement lids. I use mine daily but have not needed another lid at all. You might try finding the company on the internet to order directly. This is a great thermos.
1497729
See if company sells replacement part,it may be cheaper to buy new hot water bottle
155720
According to "http://askville.amazon.com/find-Thermos-Sipp-16-Ounce-Vacuum-Insulated-Travel-Tumbler/AnswerViewer.do?requestId=78022850", "I just spoke with Thermos customer service and they have a replacement lid in the mail for me, free of charge. I will update again if that doesn't come through, but they were great on the phone. Completely hassle free." Another reviewer mentions that there is a 10 year warranty.
1776268
I went to OXO's site and did not see any lids for sale on their replacement parts list, but you might contact them directly and get a lid thru special order.
2104372
I bought one for my Mom, slightly different. They actually opened up a store locally and they said sometimes they get them in broken and will sell the lids then, but there aren't replacements to buy. If it broke during use, I would contact Teavana, they may replace it for you as I've had mine over 2 years now and it gets used every day and I've not had any problems with it.
595092
I have yet to find any replacement bottles online. Because they're plastic, they actually are kind of easy to break. I dropped one of mine on the cement, and it nearly shattered, cracked into quite a few pieces.
1183861
I've had one of them break but not like you described. The end of one of them cracked when the cup got knocked over. No problems so far with screwing the lid on even when my cup was filled with lots of ice.