I've had it for about 2 years, and recently it will stop working for a period of time. It's not the batteries, any idea whats going on?
1174880
Sounds like it might be a reception problem with the usb receiver and your mouse. Make sure you don't have other device causing the issue. Also try simply turning the mouse off then on again. I've had this fix some issues. Also remove and reinsert the usb receiver will sometimes fix issues.
1174881
Tom covered the key points but to add on to his answer; if all else fails then contact Perixx via email at info@perixx.com . Hopefully they'll be able to provide more possible solutions for your problem. Goodluck.
1174882
It is a crappy mouse that has a power save mode that turns itself off but seems that when it is reactivated it has problems re-conecting to the computer. I recommend returning the mouse like I already have.
2213517
My batteries have been working for almost 6 months now. Try using all new batteries and see if that makes any difference
664827
look to see if it has a reset button on it if not leave the battery out for 10 minutes or so to reset make surethe pads on the bottom are not stuck all i can think of ive had mine two years with no problems
487721
I have had mine for a year and a half. I am on the same original batteries. Maybe try reversing the batteries around in case the inside wires are crossed. If they still don't work, contact the seller for an exchange or refund. I am sorry this is happening to you :-(
1731271
I haven't had a problem with mine - have had it for a couple of years now. Sorry can't be of more help...maybe just a defect?
1415555
I believe it is probably time to get a new battery, 10 years is a long time, I replaced mine after 5 years.
1632296
Mine had issues until I put fresh batteries in it. They weren't old, and I didn't think they needed changed but it worked. If that doesn't work, try the reset button.
1427670
If it is a new unit, try a different new battery (as the battery could be defective), followed by a different new unit.If it is an old unit, I would suspect it has failed (i.e. reached its lifetime, say over 5 years), and needs replacement.
1762853
Are you inserting the batteries correctly? If not contact Amazon to arrange to send it back for replacement. Mine works fine.
1789740
Sometimes life gives you lemons.... maybe you got a defective unit, just return it and ask for a replacement. Mine has been working for almost 2 years now, although i occasionally use it, I can say i used it more than 20 times already.
1868612
I'd suggest removing the batteries and then reinserting them and see if it resets. If not, then I think you might as well throw it away. I sent an Email to the manufacturer once about a problem I was having and they didn't respond.
376874
Contact the seller. I've had this battery for 2 or 3 years and have not had this issue.
525516
If they stop working you have to replace the batteries. IF that doesn't work, then I don't know what you should do because it's never happened to us.
872914
I've had to replace mine in the past. Sometimes they just stop working. If it was within 1year of your purchase, they should send you a replacement at no charge.
392248
I've had this for a little over two years. Battery "tests" OK, but it's hard to know how accurate that really is. In my experience all batteries test well until they suddenly stop working. I'm guessing I wouldn't get the time out of it now, that I would of gotten out of it two years ago. I will probably replace the battery in a year as preventative maintenance. I had purchased the Wayne branded battery they offer for this unit.
653494
Mine doesn't work either anymore. I've learned it's better to spend a little bit more and get a better product. I bought another popular brand a few years ago and it lasted two years.
1349556
I have no problems with mine. I would check for a loose connection or possibly the plug to Wht ever your running it to may be worn out