I was wondering if anyone had any idea why my speakers both of them just suddenly stopped working not even a sound. Thanks
1469357
I have the same problem. The wiring is fine . Sound is not even coming out the Phones output . Boomer
1469358
Hi Drusilla Freeman-Daniels, you may check the wiring for your speaker. You can unplug and replug the cables coming from your speakers to their respective ports on the main unit. Hope this helps. -Ely
1469359
My speakers never stopped working, but they did not have a connector on the end of the wires. Just the bare wire to insert. Sometimes I did not get it just right, and I would have to insert over, and over again. My only suggestion would be to check that. Hope this helps.
1469360
You may want to try the speakers on another stereo system if you have one,that way you will know for sure if it's the speakers or the system itself.
1174631
I would guess that they shipped the wrong cable. I received a cable that connects with both speakers. You should return or notify the seller that they included the wrong cable.
72214
It seems to work fine but t was only the lap top speakers that were out not the sound card. Check your device manager to see if the sound card is functioning if the computer says it is. Check your sound systems. Its easy to replace a sound card in a lap top. And worth it.
2114674
happend to mine also. only 90 day warrenty...so its over probably. its just junk. it has bad wiring. u can take apart and fix yourself..i did and the speakers were blown....we just waisted 50 buck sorry
977052
I got the same issue (connected with USB) plus, has static. The on/off control is in the weird location and many times I get the Static with a noise in the speaker. They even get sound when I turn on and off the light in the room. It never happened with the previous speakers.
1872514
I'm a novice with electronics, but you could try hooking up a pair of PC computer speakers and plugging them in to the headphone jack to see if the problem persists in the new speakers. it could possibly bypass the problem and give you better sound quality. If not, there must be a problem with the soundcard and time for a tech to check it out. If it's warranty, get a estimate from experienced tv repair before you take it to where HCL uses, I've heard not so nice things about their work, google them for reviews of their company. Sorry, I don't remember name, but you'll find it in some of the bad reviews on Amazon. See if you can better advise, but I should be pretty close. Sorry I meant TCL. I'm a novice with electronics, but you could try hooking up a pair of PC computer speakers and plugging them in to the headphone jack to see if the problem persists in the new speakers. it could possibly bypass the problem and give you better sound quality. If not, there must be a problem with the soundcard and time for a tech to check it out. If it's warranty, get a estimate from experienced tv repair before you take it to where HCL uses, I've heard not so nice things about their work, google them for reviews of their company. Sorry, I don't remember name, but you'll find it in some of the... » Read More I'm a novice with electronics, but you could try hooking up a pair of PC computer speakers and plugging them in to the headphone jack to see if the problem persists in the new speakers. it could possibly bypass the problem and give you better sound quality. If not, there must be a problem with the soundcard and time for a tech to check it out. If it's warranty, get a estimate from experienced tv repair before you take it to where HCL uses, I've heard not so nice things about their work, google them for reviews of their company. Sorry, I don't remember name, but you'll find it in some of the bad reviews on Amazon. See if you can better advise, but I should be pretty close. Sorry I meant TCL. « Show Less
392091
It's hard to answer your question without being there. You can follow the instructions again and recynk the speakers. If that don't work hard wire each speaker, if one don't workyou may have a defective speaker.
584578
While fixing my power supply issue, I unplugged the speakers to get them out of my way. Did you remember to plug them back in (assuming you also unplugged them)?
1520244
yea sound is ghosting, just unpair one of the devices. both devices are giving the same sound out.
1910554
Never had that problem. I would double check the speaker wires are properly connected.
1458164
I was lucky in the fact that my Logitech Speakers worked as soon as I plugged them in so have had no issues. Sorry I can't help the customer with the problems they are having.
27639
I did the same and nothing happened. So I unplugged it and searched on the back of my tower and found a light green speaker plug, which happens to be the same color as speaker plug. they work fine, great sound.:)
861721
I have two sets of this particular speaker system. Mine work great!Hmmm, don't tell anyone okay? I did a dumb thing and my speakers wouldn't work! So I order new ones...same brand.Look at the bottom part of your monitor (screen). There is a little icon for "speaker" on the lower right side of your computer screen.By accident, I turned my speakers off. I thought there was something wrong with my old Logitech speakers. So? I ordered more. Guess what! There was absolutely nothing wrong with my old speakers BUT! These are much more clear and the volume is louder.I couldn't be happier. I have two sets of this particular speaker system. Mine work great!Hmmm, don't tell anyone okay? I did a dumb thing and my speakers wouldn't work! So I order new ones...same brand.Look at the bottom part of your monitor (screen). There is a little icon for "speaker" on the lower right side of your computer screen.By accident, I turned my speakers off. I thought there was something wrong with my old Logitech speakers. So? I ordered more. Guess what! There was absolutely nothing wrong with my old speakers BUT! These are much more clear and the volume is... » Read More I have two sets of this particular speaker system. Mine work great!Hmmm, don't tell anyone okay? I did a dumb thing and my speakers wouldn't work! So I order new ones...same brand.Look at the bottom part of your monitor (screen). There is a little icon for "speaker" on the lower right side of your computer screen.By accident, I turned my speakers off. I thought there was something wrong with my old Logitech speakers. So? I ordered more. Guess what! There was absolutely nothing wrong with my old speakers BUT! These are much more clear and the volume is louder.I couldn't be happier. « Show Less
1052511
Speakers don't normally break. Maybe Altec has a driver for your speaker under technical support.Regards
16340
Kevin, a few things come to mind. One could be a bad sound card in the audio device. Another could be a bad set of audio cables at the speaker location. Hard to say.Eric C
1186366
The aux cable is a good answer. But if that is not the problem, then take it back now. Clearly defective. If you switched speakers, then it's not the speakers. Take it back.
955668
Does your right speaker have an orange power on light when the speakers are powered on? Do you have the connection to your PC in the right slot? This is a fairly simple hook up so if you have power to the speakers, and the connection is in the right slot it is a problem with the speakers, as I assume you had speakers to your PC before and they worked.