how do I get a repacement part?no one ever calls back .all automated.left 3 mess.
1478876
I'm sorry but we don't carry replacement parts. The 800 number you have been calling, I'm sure, is the correct one if it was with the product.
1478877
I am very disappointed in this product and product like it. I email them a question and never got an answer. I wanted to know HOW to replace a bulb if one when out. Furthermore, how do you know if a bulb goes out as we can not see them. I don't believe these units save 45% on heating bill. In fact, my bill was higher. You might be able to take the part to the hardware store to find a replacement. As far as warranty, you may as well forget it. You can see how far the price has dropped on these type units. I see them selling for $99 vs $400. That should tell you something.
788951
Contact Promote Systems at 888-437-4304. They can tell you where to send it and how much the repairs are.
793365
I got some through Revell directly. I was missing parts and they replaced them.
645792
Have you called the company directly? As I understand it this unit was discontinued. I doubt any local retailer would keep spare parts. http://www.haieramerica.com/support
2240232
No, I called directly to the company for a part replacement and they say they did not have it in stock they will call me back when they get it in stock. I never got a call back, I called a second time same answer.
2009135
Rubbermaid.com would be a good start. You can also call 888-895-2110 during business hours Monday-Friday for live help. This should solve your parts issue.Thanks. Michael
54884
Sorry it has been about six months since I actually repaired that machine. The customer serivce department was helpful when I was searching for this part though. Mr. Nelson....I will say that I remember finding a part that looked and seemed almost identical....but it was not! I apologize I could not be more help. Josh Phone: 1 (800) 374-4432 Monday - Saturday 8:00 a.m. - 8:00 p.m. (EST) Mail: Frigidaire 2715 Washington Road Augusta, GA 30909
1034769
Time to call them and get an RA number! They should replace it for you, but you have to send them the top.
1527471
First....calm down...secondly, please do look at your unit. IS THE LID OR WAS THE LID ATTATCHED TO THE BACK SIDE IN SOME MANNER? OR....is the lid a separate piece? IF...SAID lid is in fact "part" of the backside, and was broken off in some unknown manner...say by the Trash Removal company....this IS NOT the manufactures problem...but your issue to investigate further....IF said trash company unintentionally damaged YOUR Toter Unit, a small claims should be filed for a replacement and would include the shipping, and perhaps a fee for your inconvenience...again, would not call, but would if possible, personally visit said Trash Company and talk with the manager...would also, and absolutely take pictures of said unit...all sides...have a receipt for said value ...and would leave a copy of this with the manager...as there would be all the ordering information on receipt, including whence it was purchased. Feel free to ask any other questions...if I can not assist, will so state...again, the lid on this unit is part of the whole trash can, as would be the lid on a toilet. Christine
797745
Sorry to hear about that you middle section is broken. I know how easy it is to break, it's pretty delicate. I haven't seen it anywhere to get replacement parts, but try to contact the vendor, perhaps they can help you out.
2074625
They should have a help line. Look on your order on line and there should be somewhere on there with a phone number and they call back really quick
1407904
we tried to find parts. Our freezer broke after 2 months, we called and they said turn dial all the off and on like 5 times, then unplug for 2 or 4 hour. That actually worked. Worked about a month and broke again. Called them to get fix and they said they have no one local. They only way to repair is to box it up and ship it to them. I said you got to be kidding, we should be able to get fix somewhere closer and they said warrenty says ship back. We can fix but they do not pay. So it is now sitting in our garage waiting to be dumped.
1112481
Yep - actually just grab your instructions - they will ship the part once you request it. As I recall all you do is follow the instructions by listing the part number that was damaged and they send a replacement. They do not even ask for the old one back which makes it handy. Just ask them and they send it :)
2214348
I'm not sure. You might have to call the company or just replace the whole thing as it will probably cost about the same.
1026546
Directly from the company. Give them a call. Fast & efficient. I did not secure mine properly and it must have fell into the can and been tossed out.
1831276
I'm not sure, since my machine is new I haven't use this service, but my manual has a number for costumer care 1-888-922-4222, you might want to give them a call they should be able to point you in the right direction. Hope this helps.
1110049
Call them and ask for a replacement. IIRC the unit, like most if not all, is a twist-off. Should be easy (for a guy or an adept woman) to swap out).