has the manufacturer managed to properly upgrade the product?...or better said.....return it to the pervbious quality/
1480612
I am not sure about the upgrade or not. We have had this machine before and not much different really. We bought our first one 5 yrs ago and seems to be the same as I remember.
1480613
I have recently purchased the new version and have had no issues with the product yet. Very similar to the original version in a new color. My original lasted approximately 8 years with one large cat. I have only had this new version for a couple of months.
1480614
Absolutely not! The first Littermaid I owned was wonderful and lasted over 5 years with 2 cats. In the past year I've bought, returned, bought another, returned it, too, bought another and didn't bother to return it. Sad to say, but I've given up. So..... I scoop a few times a day. I don't have a solution, but would love to have a product as good as my first one.
808456
Give it back to the manufacture or ask Amazon. It should be under guarantee, I guess
1949653
No, they haven't improved it yet! I bought three earlier this year, and two burst within one month of purchase! I wouldn't bother!
2082660
I have the same problem with the same responce. I also thought it was crap. $30 I told them I would try to fix it myself. We are going to try a few different things will update with progress.
1169669
I don't believe so, but if quality is important to you, I would suggest an upgrade from another distributor. This guy was nothing but trouble.
1515357
A.Kupfer, can you let me know when you get the product. I did not see any reviews for this store and want to make sure its not aftermarket or a refurb. thanks.
194207
No, I got mine exactly a year ago and it was fine. Still running great. All I can think of is you got old stock that has been sitting around long enough for the rubber to harden. I would send it back.
844652
Return it if you can, if not, contact the manufacturer. Chance are it will be cheaper to replace than to repair.
1527595
I think that the firmware is the latest at the moment of your purchase, the product is working properly for me but, if an upgrade were nedeed, you must returnt it to Darbee.
846222
I have had no problems with mine. I would send it back to the people I bought it from.
2185737
I have the same problem..... Not sure what to do. Seems they could have done some tweaking before they sold it.
2147895
Fortunately mine has been working fine since receiving it. my suggestion would be to send it back for an exchange or a refund.
55037
As far as I know they did not solve the problem with update or something. Worse, they discontinued the RS220 and no further efforts were put to expand this product line. It's a shame.
2234809
Read an article claiming it is not fixed.... I guess I'll wait for the reviews. Like you said, everyone came out with new models, but out of the bunch, this one caught my attention. (most bang for the buck, easily)
1863224
I would like to know why you are disatisfied with this product that you would like to replace it. Did you try to contact Amazon avout the problem? Please let me know of your problem. Thanks Ken
634213
I had same problem. Garbage.. I read that it needs updated. But you have to buy the hardware to update it or know someone who has it. I gave up.
147501
Do you have yours connected directly to the internet? I have not actully tried to update mine but I have seen automatic updates. I will have to check & see what the most recent one is, & get back to you.