just recieved my tablet and its been on the charger for 30mins but still wont turn on. when i press the power button a red battery pops up then it tur
1460923
Im having major problems with my device also it just wont keep a charge and will not turn on after having it for 4 mos...im gonna give the manufactors a call...must be a defect in their product
2047369
If the LED doesn't turn on while you are charging it, then the unit itself might be defective. If it does, then try holding the power button for 60 seconds. If, again it doesn't turn on, then it is also a broken unit.
777177
What can I do to my tablet if the battery is not charging?Or if u know were I can take so that can fix it please
1573061
I would say definitely it is one of 2 issues. 1) Your battery is defective and needs replaced. Since it is only a month old, it'll still be under warranty, so should be a simple matter. 2) You have an application that is constantly using resources and is depleting your battery. Charge your battery to 100% and then check your Task Manager to see what is running.Good luck. These machines are really great, and are a superb balance between super slim laptop and tablet.
1489025
Hi Carlos! I really have to dissapoint you but it fails me since the first time. I let it charging like 12hrs and it didn't take charged. When i tried to use it did not turn on. Letting plugged the powerd cord it start; when unplug turns off. I tell Amazon's customer service my problem and they told to return it and full refund. That tablet is a crap!!!
1638928
It needs a new batttery, or the charger is bad. Check the volt output on charger.
2283288
I turn tablet off for 15 seconds and back on , that sometimes works. I had to take first tablet back because of that problem. Also seems to connect better with a good battery charge.
2209122
Hi! Put it in the charger and when it is full the try it again. If it still was going on and of you better return the item.
552431
Probably charger connector that goes to the tablet is damaged, I have no problem with my charger. Make sure that nothing got inside the port of the charger that connects to the tablet. Hope you resolved the problem.
1547036
I have gotten no satisfactory answers myself and I am not really happy about it. I can't charge the tablet. Any ideas?
717990
I had the same problem before I realized the charging port was damaged. The port gets shoved back into the unit and no longer takes connects to the charger. I can't say this is what is wrong with yours for sure. The unit I had was a piece of junk. We rarely used it and it was just over the 1 year warrantly when mine broke. If yours is still under warranty, I would return it and get a different tablet.
1466291
I had the same problem. The power supply burned up. I got a new one and problem solved. I found if I don't keep the tablet plugged in all the time and let the battery the power supply should last a lot longer.
253462
Push the power button until it turns off. Release the button then push it again. It should work. I just did that to my son's tablet.
1489024
Hi Carlos!I really have to dissapoint you but it fails me since the first time. I let it charging like 12hrs and it didn't take charged. When i tried to use it did not turn on. Letting plugged the powerd cord it start; when unplug turns off. I tell Amazon's customer service my problem and they told to return it and full refund.That tablet is a crap!!!
1166445
Make sure the case is turned on n the cover stays open. The power button is very sensivite! Mine never chargea fully before the pack battery dies!!
1392593
The same thing happened to me and I bought a replacement charger. That worked for a while but now will no longer charge the tablet. I say return the tablet, that's what I need to do.
1834259
what you should do is,,1. un-plug it and reboot ur tablet,,2. turned the power off,,wwait about 5mins ,, 3. power up ur tablet ,,if not fully charge ,,4, plug the charge in ,,and see the indicator ,,should show charging sign,,5. if it doesn't it mean ur charging port is defected !! 6. the charging port is very sensitive ,,by forcing and wiggling it a lot ,,you may have damage the charging port ,,