I just received my stuffer and it appears to be a used unit. The stuffer lid is very rough on the edges. Has anyone every had an issue with this??
1455296
Kellig, the first time I used my stuffer I cut my forearm when I put it through to top area to left it into the sink. The metal edge was very sharp.It would have cut my fingers if I had grasped it by the top area.I filed the edges down and everything is fine.You do have to take apart the ring and air vent when cleaning.The stuffer works great but you need to be on top of the little things like sharp or rough edges and cleaning it.Good luck. I like mine and have made some great sausage with it.
1455297
Kellig, the first time I used my stuffer I cut my forearm when I put it through to top area to left it into the sink. The metal edge was very sharp. It would have cut my fingers if I had grasped it by the top area. I filed the edges down and everything is fine. You do have to take apart the ring and air vent when cleaning. The stuffer works great but you need to be on top of the little things like sharp or rough edges and cleaning it. Good luck. I like mine and have made some great sausage with it.
1455298
No. I'd send it back -- mine came to me in pristine and squared away condition.
1564843
Hi. This doesn't happen with mine but try listing it up when not in use. I love mine. I hope you love yours again soon.
472898
I got a fake sold by Broder Scope, fulfilled by Amazon. What I got: Plain Brown boxSmooth glass containerNo lid for hopperGrinder gears look like white plasticCheap paint brush thingReturned to Amazon and I got full refund. I am going to purchase the one sold directly by Amazon now that I see it its only a dollar and change more. Will be worth it to get the real item and save me the hassle of having to deal with returning, getting refunded, reordering, and waiting for shipping again.
2272692
My lid broke as well and I haven't even had it a year yet! I contacted the company and they said they would replace it if I had the receipt. They said I would have to mail the non-working lid to them along with a money order for $9.95 and the receipt. I think it's pretty crappy that I have to pay to ship the lid back to them and pay for them to ship a new lid to me. I have emailed the company my thoughts on having to pay for shipping both ways so we'll see what they say. It sounds like lousy customer service to me.
326129
I purchased this exact model, in my local store, when it first came out years ago. Yes, it is still working, just like new. My wife and I use ours on a daily basis. We have had no trouble with neither shards of metal nor shreds of paper like other reviewers have complained, and the cord continues to retract and portract easily. You really cannot use the lid to push in and strain tuna, but we would not want to do that any (YUCK!), we just use a can strainer made for that specific purpose. We've used and had been through a lot of can openers and this particular one is by far the best we have used to date. Sorry about the rambling on but I wanted to share our particular experience. Hope this helps. I purchased this exact model, in my local store, when it first came out years ago. Yes, it is still working, just like new. My wife and I use ours on a daily basis. We have had no trouble with neither shards of metal nor shreds of paper like other reviewers have complained, and the cord continues to retract and portract easily. You really cannot use the lid to push in and strain tuna, but we would not want to do that any (YUCK!), we just use a can strainer made for that specific purpose. We've used and had been through a lot of can openers and this particular one is by far the best we have... » Read More I purchased this exact model, in my local store, when it first came out years ago. Yes, it is still working, just like new. My wife and I use ours on a daily basis. We have had no trouble with neither shards of metal nor shreds of paper like other reviewers have complained, and the cord continues to retract and portract easily. You really cannot use the lid to push in and strain tuna, but we would not want to do that any (YUCK!), we just use a can strainer made for that specific purpose. We've used and had been through a lot of can openers and this particular one is by far the best we have used to date. Sorry about the rambling on but I wanted to share our particular experience. Hope this helps. « Show Less
1983452
I went in through my Amazon account and went to "Your Account" where there was an option to "Return or Replace Items". It seems like I had at least 30 days in which to return it for a refund. I just sent mine back yesterday because the side blew out. A friend of mine has the "green" one by a different company and she hasn't had any problems as of yet. It may be made better. She's going to let me know if it fails on her.
2023833
I have only had mine for two months, but personally I would contact the manufacture and return for a refund or exchange. Make sure you didn't get shotty used ones. From what I remember, there was a number to call for issues in the packaging. Good luck and sorry to hear that.
1077568
I received the Euro Tech hot water pot in a damaged box. the unit was also dented. I sent it back and the company that sent it indicated a full refund would be mailed out. To this date, we have not received the refund. So I never even plugged it in to see how it worked. Hopefully you folks can help us out .Steve Holmes4 Kielty DriveNewmarket, NH. 03857
244206
Mine arrived in new condition. I use it about once a week and have had it for a few months now. It has not had any problems.
1062682
Mine was in perfect shape! I bought it as a gift and the recipient uses it often!! I'd try again!
767008
I got kinda screwed. I bought a used one for almost as much as a new one. The comuter broke in it or something. Would have cost me 80 $ to fix it. I don't recommend buying anything used. Unless its real cheap.
1312409
I received mine on 4-4-06 also like Rob. The carton was fine but I also had small scratches on the face panel from the air filter wing nut, however not through the paint and surely not enough to make me send it back. I have not set it up yet but I'm sure that I'm going to be pleased with it.
792499
Although I was VERY careful using and cleaning it, it did not last long. I didn't even recycle it to a thrift shop. I saw it in a retail store this week.....for MUCH less than I paid for it through Amazon. It was exactly the same......not really a bargain since it would be thrown away too. I agree with Sasha: I would be interested in a QUALITY version.
1521885
Dear Richard, The condition would be new, but because we opened it to test the device, I considered it to be "Used:Like new." It's still in the original box, includes all original packaging. It has never been used outside of us testing it; we only opened the box to verify the contents and to test the cooker. I hope this helps; we look forward to getting your business soon!
642227
Hi Kevin - All of our items are 100% brand new, un-used when we send them into Amazon for delivery to you. If the item came to you sealed in a black bag and then the box was still taped shut then NO. If it was not inside of a black bag and the box that was inside of the black bag appeared ripped open then you should return it. Before each one is bagged and boxed for selling the lids are opened, inspected and have the lubricant placed inside of the cap..... so it is possible that a fuzz ball from one of our employees shirts could have fallen in accidentally. Also sometimes there are small plastic pieces that get left in the caps of these from the manufacturing process, they tend to look like small fuzz balls as well. Regards, BAFX Products Support
875116
No! Mine is smearing on many of the boxes. I am also having trouble with the plastic being brittle and cracking/breaking in places. Maybe there is a bad batch of boxes? I have contacted the manufacturer to see if they have any comment.
999583
It is a brand new. It comes sealed in the box. I believe it has a plastic wrapper as well. Well I got it like that when I purchased it. I can't take guarantee with others product but I am pretty much sure it is not used. Hopefully I cleared your dilemma.