how do I get past paper jam message that continues even after paper is removed?
1480606
Turn the printer off for a minute then turn back on to reset,this happens with my 7520 e all in one too. this should work.
1480607
Turn the printer off for a minute then turn back on to reset, this happens with my 7520 e all in one too. this should work.
163686
I have . The major problem is you can't put very much paper in shut and it jams frequently.
403502
Paper will not go straight by itself. We have to guide its movement. Otherwise paper will get jammed easily.
216402
I had one very serious jam and I made sure that the shredder was turned off and unplugged from the surge protector and then used several pliers in different lengths and pulled the paper from it. After I cleared the jam I put some performance oil on a single sheet of paper and ran it through and it worked okay.
1115305
Without standing in front of the printer it would be impossible to give you a complete answer. I would start by turning off the "form tear off" option. There is a small chance that will fix your problem.
1384980
My PIXMA was was also displaying a "Remove Paper Jam" message that I couldn't fix, because I couldn't find the jam. I turned the printer upside down and banged on it pretty force ably with an open hand for about 30 seconds, flipped the printer right-side up and it began working again.
1763103
Do you have an online manual? All the answers can be found in it. I believe you can press and hold the STOP button to clear it. Check your paper and ink, too.
1884444
The only thing I can think is to air out the pages or fan them so they don't stick, it also could be the type of paper you are trying to scan, once in a great while this does happen to me but never more than 2 pages at one time on a pile of 15 pages, also make sure the top of the scanner is locked in place tightly sorry I don't have any better ideas... Craig
753752
yeah, sadly it happens to me to often, more than 50% of the time the paper won't load all the way into the printer, thus the printer recognize it as paper-jam, and it has been two months since i've bought it, so guess there is no returning this purchase, lexmark are great at software problem solving for windows7, but i doubt they will replace it since this is not a manufacturing error, but bad-design PERIOD
1340443
Yes you can, depending on the thickness. The anti-jam feature does the same thing I used to do manually with my old shredder: rewind and retry...it "bites" through the thicker envelopes (but keep it in reason!).
1457391
I didn't have this problem but if you do, you may try to stick a piece of adhesive tape in the corner on the back to pull the paper?
1634344
If you haven't figured this out by now, use your on screen manual that should have loaded to your computer program list when you loaded your printer. I've not had this problem, but did have one and after hours of researching on Google I brought up the manual and followed the directions - viola, problem solved. I did have a paper jam once and couldn't see it until I opened the back of the printer. Also, always remember to push the flashing button when you've completed any task - it let's the printer know to proceed. (Richard's wife, deb)
1073859
As much as I would like to help, I'm afraid there is not much advise I can offer. If you have the device on the rear of your printer that permits printing on two sides of the paper, I suggest removing it and looking for any paper stuck in the device or up in the printer itself. Be sure the reversing device is reinstalled ind latched well. There is not much more that I can suggest. Bob
867147
I gave the printer a good review and I am still happy. I did have a paper jam problem a month ago and there was a piece of torn paper in the back of the paper tray. I would suggest you call the customer service and they will go with you step by step to look for the problem. If nothing is found, they will give you the closest repair shop (Brother pays if under warranty). Hope it works out but maybe you got a lemon.
413326
Try putting five sheets of regular paper in the bottom of the feed tray before loading the transparency paper. Also, I add the transparency paper one by one to make sure the sheets don't stick. Works for me.
124251
I wish I did. That honestly sounds like a mechanical issue, have you had any paper jams, and if so are you sure all the junk paper is cleaned out? Just a random thought. I haven't had any noise issues with mine.
1763100
Do you have an online manual? All the answers can be found in it. I believe you can press and hold the STOPbutton to clear it. Check your paper and ink, too.