why does my device mgr. recognizes hdd, but windows devices and drives menu on win8.1 shows nada?
1474752
i'm not sure about win 8 but go to control panel - administrative tools - computer management - and under storage - disk management. u should be able to see your new drive, right click and format your new hdd. hope it helped
1712949
I use mine sometimes in Win8 so it should. Double check that Windows has BluRay playing capability built-in from a software perspective. I think it does but wouldn't say I'm 100%. The drive itself will work just fine though.
2147399
Windows immediately recognized mine without manual installation of any drivers.Keep in mind that "recognizing the drive" is totally separate from "able to play blu-ray movies." If you open Windows Explorer (Windows + E), can you see the drive with a letter assigned? If so then the drivers are fine. If not then check physical connection of both the SATA cable and power cable. Also try another drive using the same cables to rule out problems with the cables or your motherboard.If you can see the drive, software to play Blu-Ray movies is something you must buy separately, and it is not free. That is not a driver problem. Windows immediately recognized mine without manual installation of any drivers.Keep in mind that "recognizing the drive" is totally separate from "able to play blu-ray movies." If you open Windows Explorer (Windows + E), can you see the drive with a letter assigned? If so then the drivers are fine. If not then check physical connection of both the SATA cable and power cable. Also try another drive using the same cables to rule out problems with the cables or your motherboard.If you can see the drive, software to play Blu-Ray movies is something... » Read More Windows immediately recognized mine without manual installation of any drivers.Keep in mind that "recognizing the drive" is totally separate from "able to play blu-ray movies." If you open Windows Explorer (Windows + E), can you see the drive with a letter assigned? If so then the drivers are fine. If not then check physical connection of both the SATA cable and power cable. Also try another drive using the same cables to rule out problems with the cables or your motherboard.If you can see the drive, software to play Blu-Ray movies is something you must buy separately, and it is not free. That is not a driver problem. « Show Less
1457606
I don't remember any. It is all on the drive. All I had to do was plug it in and it was recognized. Win7 64. Probably get it off of Seagate's web site too.
505085
The drive may not be formatted or formatted with the right file system, you can check that in disk management or the drive could be bad but most likely needs correct format. I just tested mine with my Windows 8 laptop and it works fine.
1782240
I have used three different drives in it, testing you know, including an SSD and a new drive NTFS formatted from the factory. All drives were recognized and accessible. (FYI: if you want manual control over cooling fan speed, I have the link that will allow it.)
1762785
I have A Sansung external usb burner with 8.1 windows and it reads br blanks ok
1433476
windows 7 should automatically recognize it. if it doesn't then the usb port might need to be enabled or is not working properly
2144538
On my computer, in the drives window run by Windows 8, it shows up as a "Portable Device" named "Walkman"
125277
I have the 1 Tb drive and went between xp home and win 7 pro 64 bit on 2 machines, never had any issues. Does win xp still recognize the drive?
911439
Could you plz put the HDD drive out from the device to check if there is problem with the HDD drive? Also plz check the HDD cable is well connected to the HDD drive?If you want to reset the device, you could go to the "tool" OSD menu to reset it.
1252102
No it doesn't I've tried to download the drivers fot it and windows still don't reconized it
790831
I am running windows 8.1 (64) on a laptop. I probably loaded a driver that came with the drive, but I did not download anything. I have had no problems at all except that I would like to operate throught a usb3 hub and that is not reliable. I use the unit heavily and highly recommend it. good luck!
1277819
It depends upon which operating system you're using. I have Windows 8.1 with all the latest patches and upgrades and this device isn't recognized...at all! I contacted the vendor and they said they had no plans on upgrading the driver for this device, so, it now sits in a special place in the garage...where all the other junk is stored.
3402
I use Mac and I didn't have a problem. There is an additional download of NTFS on the Seagate support sight that might help but I didn't need it. I plugged it in and didn't have to turn it on for my computer to recognize it. There is a factory reset button on the bottom which you might try. If the unit doesn't power on it even when it's disconnected, it may be bad from the factory.
646798
It should. I just tested it on my Windows 8.1 machine without issue. If you are having connect/disconnect issues, it may be that the dock doesn't play nicely with your USB chipset. Did you try the eSATA connection (if your computer has an eSATA port)? Or it could be a failing HDD and not an issues with the dock/USB chipset. Any drive 2TB or less should work without issue. Win 8.1 should have no issue addressing HDDs larger than 2TB.
1706932
Apparently it depend upon the HD. External drives may properly respond to "plug and play". With internal drives, I must go to the Device Driver (Control Panel -> Device Manager -> right click on "Disk drives" -> select "Scan for hardware changes". The HD starts every time for me. Note: I returned to MS Vista (from Windows 8). If you are using a different operating system there may be a different series of commands.