Having changed the battery, the light function doesn't appear to work. Any ideas?
1457031
Only thing I can think of is revert back to user manual. if you don't have you can always find it online somewhere. Sorry, i couldn't be of more help.
620275
You have to make sure you insert the battery upside down until it connects or else it won't work. The battery should automatically work and the light should turn on immediately.
871673
I would suggest repositioning it in the room, to make sure moving shadows or some other change in light level isn't causing the unit to think it's becoming dark and changing to night mode. Call V-tech support and see what they say, otherwise, yes, I'd agree the unit is defective.
311318
Yeah the rechargeable batteries may be dead.. You can replace them with new battery. Make sure u get the rechargeable once.. If that not work that is light is done. Buy a new one..
506906
That would be my guess (but i'm no expert). did you put in a new battery or is this the old one? i didn't have any lighting issues, but my battery was new. it did take 24 hours for my security alarm (where i put the new battery) to reset itself, but your issue could be completely different. sorry i can't be more help.
1639656
Either the batteries are not in the right direction or the lamp is defective. Make sure the flat side of the battery is the one in contact with the springs, there are 2 up and 1 down. The cartridge that holds the batteries has arrows on the side (not easy to see). Make sure that's the direction you introduce it in the lamp. The tip (of the arrow) enters first and then just screw (the bottom cap).It emits enough blue light that you'll know if it works or not.
403261
I don't think so, I am having the same problem with my light. I know it won't be long I will have to change the battery because of it. I just hope its not dead when I get ready to use it.
1298328
Either the batteries are installed improperly or the light is defective. Does the lock work?
1549807
This is the section for questions, but sounds like you don't want an answer, just a replacement or a refund. Also sounds like the sun is not shining wherever you go, that might be the problem. . If you're interested in knowing more about what is causing the problem, try a couple of new rechargeable batteries and see if the bulb works. Maybe the batteries just wore out. If that works and few months later, the light fails again, then you know the recharging system is not working. Or maybe you have a prankster (or a robber?) who reset them to off.
1090926
I have the same problem.I'm only able to turn the light off when I press the reset button.
1201113
The light is on all the time day and night even no motion detected. I changed the batteries with a new one and still the same.
1764585
The charging light in mine actually didn't work, so I tried turn it. Since in had a battery in it I cound send it through the mail. I contacted AMAZON and they sent me a new. The new one works perfect....
1192270
Remove the screws on the back and insert a new battery (or both). The replacement batteries don't seem to last quite as long as the originals, but the light will once again come on.
1569045
For some reason the connections shake loose in shipping inside the light. You could try making sure they're all connected properly. UNPLUG the light, remove the 4 screws and just wiggle all the connectors to make sure they're tight. Replace the cover and try it again. I did this on the 2nd one (same problem) and it fixed it! Good Luck!!!
140780
I had the same problem with my initial order of this item; therefore I requested an exchanged and once again the item was not functioning. I suppose to light up once the batteries are installed. Unfortunately, I finally requested a full refund. I think it's probably due to their shipping method (soft packaging via USPS) which can damage the interior components.
600356
Yes, I did change the battery in mine because it wasn't working. I have two lights and one quit working. I bought replacement batteries and changed them with no problem, but the one still didn't work. Unless you know it it the battery for sure, I would not waist your money on new batteries if it just doesn't work.
1268146
Makes sure batteries are in correctly, leave to charge overnight, if it's still not working, contact seller with the problem. If they don't satisfy the issue then contact Amazon and they will take care of a refund and return for you. Hope it's only a battery/charge issue. It's a great little light!