I am using the AC adapter. My portions are set at 1/4 cup, but it dispenses almost the entire bowl for some reason. Any thoughts?
1468820
Seeing the same behavior as well. Tried removing batteries and keeping it off and unplugged for a few days, but when I plug it back in, reset the clock and the schedule, it started dumping all the food at once again. Seems to be a design flaw.
1468821
We bought a new one because that's what ours was doing...dropping food every few seconds. Changed back up batteries (we use AC also) and turned it off for a couple of days. ...then it started working...don't know why. Kept the new one. ..just in case.
1468822
This is one of several reasons I had to stop using it. I started marking it with tape and found some days out dispenses too much and some days nothing at all. Mine is in the garbage now. Return it before it is too late. They wouldn't accept my return because I waited too long.
1468823
No, sorry We don't think it is anything to do with the adapter I feel the portions are a little difficult to set It took us some time to do this
1468824
I am only using Battery power and the Batteries are showing full charge However Sometimes they dispense in the middle of the day for no reason at all. I have no idea why these units behave like they do. Let me know if you find out anything I would be interested.
1468825
I wish I had a clear answer for you but I just believe that as convenient the feeder should/could be it's just not that well designed. I would suggest asking the manufacturer or sending it back and getting a new one or a refund.
1468826
This is a chronic problem with this unit . I own 3 of them and this one of the problems . Try to use some cat food that has larger pieces of kibble . I started burning a good grain free called Solid Gold by Indigomoon seems to work better . These units are poorly made and if I had time I would look for different brand .
1157298
Make sure your bowl is locked into place. Not sure what else could be the problem. (?Using the correct attachment.)
823427
I checked mine and the 1/3 cup and up sit flat while the 1/8 cup tips over. I couldn't find my 1/4 cup so I am not sure about that one.
715914
I would add more water. And stirring mid way works. I only had this problem once and i use it at least once a week. Love it
222862
I agree with the others, make sure you do not have too much water. If you are using the Brikka model, then first you measure the water in the upper chamber by filling to the "H2O" fill line and then pour it into the lower chamber. The lower chamber will then only be partially filled. I have the 4 cup model and it fills to about 1/2" below the valve inside the lower chamber.
809816
Hi Cassandra, I have not experienced this problem. I would suggest making sure you set it on a VERY SLIGHT slope so that the bowl part is just barely lower than the bottle end, gravity should do the rest.
912218
I have noticed a small leakage at the base sometimes, if you didn't clean it right after using it maybe it got stuck when that juice that leaked dried up, I would try pouring some hot water in the bowl and letting it sit for a few minutes and see if that helps.
1553862
I have a slightly larger one and my takes a half of cup of water. I would try a quarter to a third cup. You will know when you have too much water it will not fit likes its suppose to.
38047
Just measured some water into mine to see - only 1/2 cup of water fit in it.
1286301
I had the sam problem. I wasn't using DISTILLED water. It is a MUST. Clean the glass bowl and with white vinegar. Run steamer again with a about a cap full of vinegar to clean out the upper tubing. It will work fine after that. Remember, ONLY use distilled water.
17425
I poured a whole bag of food in it & it was only 1/2 full. I returned it bcuz it didnt work properly. Good luck
1919482
Sound like the problem my friend had, would return it if not dispensing food. Mine has continued to work, think I was a lucky one. My friend has not had a problem with the one she got at Bed Bath & Beyond, but did have issues with the one purchased here.
1506666
You might try using less coffee beans in the grinder. Also, try using the "1-4" feature, so that the water flows a little bit slower.
2263251
Maybe you put too much water. You need to fill the upper part until the word H2O and stir this water in the bottom part. Put enough coffee to fill the filter and dont push it
1283929
Make sure you plug the spout BEFORE you put any liquid into the cup. That way, no fat gets into the spout, that makes a world of difference between other separators
1272671
The top of the spout is at the 1 cup level. I suspect this is the minimum amount of fluid required for this separator to work.
838111
I use the regular auto drip setting. I fine bit of sediment gets through but that doesn't bother me. If it bothers you, you might try a coarser grind.