it will not connect to the internet and is telling me that my password is incorrect. any thoughts cause that password works for everything else in hse
1461357
The password it wants is the long password for your modem/router. Check the documentation for that piece of equipment. It might also be printed on the back of the router.
393558
Yes. I installed the secureacess software and set a password, then I disconnected the device and reconnect it again. The software pop up a window to let me log in, I ignored it and did not input my password, however, I still can access the device, can copy and paste files to this device as well as delete the file. so strange!
833791
If they didn't reset it, he default password is 00000. Other than that, send to Pioneer is my best guess
1605812
I read it had issues with the connection. Ive been super careful with it. I apologize I can't do much for you, but only solution, is open it up or wait till someone else has the answer. Mine works fine.
305959
No, I haven't. I've been trying since I bought it several month's ago but it's never connected. I get same same error message.
720327
FINALLY! Let me check over the weekend. It was an expired cert in the ask client (I think OEM went under) be cautiously optimistic but wait for a post. Thanks for the indirect heads up btw
1019660
I am pretty sure you are out of luck. The company seems to have gone under and at least my version of the software needs the internet to get fully authorized to run.
2069688
Odd. I have windows 7 also. Might try unhooking it and re-install. Also call your internet provider and see if they might help.
19334
Sorry no. Make sure you are inputting the proper login and password. If nothing works you might try to reset the camera "Server" to default and begin your setup again
616306
Repout and restart everything. Make sure your wired internet cable is firmly attached. Good luck
166489
What *I* had to do was go into Homegroups, click on ALL NETWORKS, and THEN the player showed up (as "Unknown device) - I set it to ALLOW. After that, streaming worked. Once you do that, you should see another media server listed with your PC name that DOESN'T prompt you for a password. Let me know how it goes.
477538
There is a fix online for this problem. I downloaded it and installed it today. It's listed under the 8500 firmware solutions. Just don't make the mistake of deciding to upgrade to the next release. I did and now I can't get it to install -- Fatal error. So I have no HP Solutions, and I can't scan anything. I dread the thought of calling for help tomorrow and try to get a resolve...
1358309
We are having the same problem. We have found the network, entered the password, and it says we are connected to the network, but it says we cant connect to the internet. The default gateway says "fail". Other computers and internet tv connect to our network and to the internet with no problem.thanks
673085
We have not seen this kind of error message. Please contact Sanho tech support for help. 408-737-7878
164388
Yes, you may have to "Repair" it, which is very simple. Hook it up to the computer, and there is an option to repair it. Ours did this one time, and we've not had trouble since we repaired it. It is a quick fix, just connecting it to the computer, to the internet, and essentially resetting it.
1344586
Personnaly I never encounted this password problems. You should see a software engineer who will try to save your data before rebooting ...
37634
No, unfortunately, I don't (I've looked before). If necessary, contact their help desk (http://www.sharxsecurity.com/contact.html). They've been shockingly responsive for me in the past (it seems like you end up dealing with the guy that built the device).