SkyScout availablity Does anyone know when SkyScout will start shipping? I am very excited about this product and I already ordered it on Amazon, yet every website including Amazon does not have a firm shipping date. Are they already out there? SkyScout availablity Does anyone know when SkyScout will start shipping? I am very excited about this product and I already ordered it on Amazon, yet every website including Amazon does not have a... » Read More SkyScout availablity Does anyone know when SkyScout will start shipping? I am very excited about this product and I already ordered it on Amazon, yet every website including Amazon does not have a firm shipping date. Are they already out there? « Show Less
1450516
Celestron's website says mid to late June. Hammacher Schlemmer lists an expected ship date of 7/1/2006. I hope it ships before 7/1 because I really want to use it on the Big Island of Hawaii on Mauna Kea when I am there during this time period.
1450517
I ordered a SkyScout from Astronomics on April 29. I received an e-mail confirming my order and indicating the order status was "pre-order" and giving me contact information (e-mail address and a phone #). I have not received my SkyScout and as with everyone else I am anxious to start using this incredible tool!!!P. Specht
1450518
Yeah, I know. It is possible that Celestron requested it because you quoted an internal letter from them to one of their dealers. In any case, it is not right. Just to let everybody know, Jeff posted an internal letter from Celestron people stating that shipping will be delayed and quantities will be limited due to production difficulties. Small quantites are supposed to be available between the middle and the end of June.
1450519
Also, I think that for a while, the Skyscout listing on Amazon was not showing up as "Ships from and sold by Amazon.com" - I think it might have been listed as shipping from the Discovery Channel or Diamond something or other. Maybe he placed his order through Amazon but it actually went to another vender?
1450520
My shipping estimate has already past - My SkyScout was supposed to be shipped between May 30, 2006 and June 13, 2006. Today is June 20th and I have not heard from anyone, not a word from Amazon to let me know what is going on. I ordered it on April 27th. I agree with Jeff - I understand that there might be production difficulties during the initial release, I just want to be kept informed.
1450521
Just adding a data point. I ordered mine on 13 March, and it shipped yesterday. Should arrive tomorrow.Now, I just have to wait for the clouds here in DC to clear up (maybe by Sunday).
1450522
Eric. I am still waiting for mine (ordered on April 27th). My shipping date has not been updating and still says "Shipping estimate: May 30, 2006 - June 13, 2006". I am looking at the ones sold on Ebay for around $450-$460 and I keep thinking if I should spend an extra $75 and get it over with. Of course once I buy one, Amazon will notify me that mine is available on the next day and I'll feel stupid that I couldn't wait... So the wait continues... Chris
1450523
My order with Amazon from 05/02/2006 has still not been shipped. Yesterday (09/12/2006) I got sick of waiting and placed an order with the Discovery Channel Store. They had it in stock and shipped it the same day. Same price as Amazon but you have to pay for shipping.
340636
We have been extremely frustrated with Amazon's opaque rules about international shipping. We have been furiously working to find a stopgap. But in the short term, options are limited, like using a "forwarding service." Longer term (after the holidays), we will likely work on a totally revamped ordering system, possibly from our own site, which will truly be global. So please forgive the inconvenience; a little more patience and you can order one soon.
1248531
Thanks for the question. This item has been out of stock in the Amazon. Order now and we'll deliver when available is the arrival undecided. I do not know when product arrives in this case. If you buy this product, I recommend that you buy from other sellers. Amazon does not make contact, such as a stock to the seller. Either would have been the answer? Please contact us, if it's not you know if. Thanks in advance.
1002713
I just found this information on another dealer's website. From: JIM EDMISTON Sent: Monday, May 22, 2006 1:55 PM Subject: SkyScout Production Update Importance: High Unfortunately, we have run into problems securing the GPS crystal for the SkyScout. This crystal was substituted by the factory with a part that we did not specify and resulted in inconsistent GPS readings. We were not informed of this by the factory and discovered it only during our testing of the initial production models. We want to make sure that we put out the best product possible , so we will need to delay our first shipments of SkyScout until mid to late June. The potential of SkyScout is so great that we cannot risk it by sending out product that performs inconsistently. We do not have a firm handle on the initial production quantities at this time, but it is anticipated that they will not be large. Production will be fairly allocated to the major accounts that have placed orders . Please express our apologies to our customers over this situation. Please be assured that this project has the highest priority of all relevant departments at Celestron. Jim Edmiston, Vice President of Sales, Celestron, 2835 Columbia Street, Torrance, CA 90503
1207461
My delivery date still shows june 26th. I contacted customer service and they told me it has changed until late july. They explained that although my order has been delayed, it doesnt update the status. Unfortunately, amazon has the cheapest price, which is why Im willing to wait.
1076803
I ordered one on Nov.30..I got a similar story.I`m not really in any hurry.Yea,I`d like it sooner,but no big deal.Amazon has worked out well for other purchases.I`m just hoping it works out OK.It`s always tough when you have to wait. Update: I got the same story as Steve. Would have been nice,but I`ll pick out something else.
1456365
Hi, thank you for your interest in this product!We shipped units to Amazon on 2/25. It looks like one of their fulfillment centers has received and started shipping units, but some of their fc's have not. We shipped more than enough units to cover the pre-order demand, so if you have pre-ordered, your unit will ship as soon as Amazon receives them (though I believe you may get a confirmation email from Amazon first).Thanks again!
914155
No actual updates on status yet (ordered June 11); have gotten feedback through email/chat with CSAs that we can expect updates here on the site and receive a notification when the units begin shipping - but no indication that they have any units to ship, or if the product has been released, or when they'll start carrying it. One note suggested shipments might begin "within a month" but not much more than that. I remember the early days of eBay before more robust fraud protection where occasionally you would fall into a communication black hole and then just be left hanging; to be honest, it feels a bit like that. No actual updates on status yet (ordered June 11); have gotten feedback through email/chat with CSAs that we can expect updates here on the site and receive a notification when the units begin shipping - but no indication that they have any units to ship, or if the product has been released, or when they'll start carrying it. One note suggested shipments might begin "within a month" but not much more than that. I remember the early days of eBay before more robust fraud protection where occasionally you would fall into a communication black hole and then just be left hanging; to be... » Read More No actual updates on status yet (ordered June 11); have gotten feedback through email/chat with CSAs that we can expect updates here on the site and receive a notification when the units begin shipping - but no indication that they have any units to ship, or if the product has been released, or when they'll start carrying it. One note suggested shipments might begin "within a month" but not much more than that. I remember the early days of eBay before more robust fraud protection where occasionally you would fall into a communication black hole and then just be left hanging; to be honest, it feels a bit like that. « Show Less
294822
I have ordered this, and Amazon estimates Feb 26 for the ship date. As this looks like a pretty sweet product from a good, trusted brand, I'd imagine a lot of people have ordered, so I hope they won't go out of stock on me.
792354
Here's exactly what support told me:"02:09 PM PDT Amazon(Amazon): I have check Your order has entered the shipping process and is currently being packed for delivery. not to worry about the ones your seeing sold out We have yours and it has already shipped.02:10 PM PDT Amazon(Amazon): Your package should be leaving our fulfillment center shortly; as soon as it has, we'll send you a confirmation e-mail."This was yesterday. Still no confirmation email and still no status update on the site.
125337
Carolina, Its possible and in fact, probable. But it's not guaranteed. Let me explain... If you order from us on Amazon before tomorrow morning, we'll definitely have it shipped tomorrow. And using standard shipping, it should arrive Wednesday; latest Thursday. But standard shipping is not guaranteed. So if you want a guaranteed service, you'll have to arrange to have us ship using an overnight service which isn't possible through Amazon. In other words, you'll have to deal with us direct. Now in general, we find our shipments inside the state take just 1 day and at worse, 2 days using standard shipping options. But there are always exceptions and in your case, if that happens it might not arrive till Friday. Sorry I can't be 100% positive with my answer but I would say there is a good 95-99% of it getting to you on time if we ship it Tuesday which isn't too risky. Cheers, Jonathan Customer Care U-Spray Bugspray
385048
yeh i spoke with amazon today and they said there is no update on shipping dates. they "dont know when they will receive the product". i emailed josh at asus and he said "Hi there, They have received their shipments I believe so it should be very soon." Whats up with amazon? i woulda paid the $399 + shipping elsewhere if i knew amazon was going to be lagging.
60741
I've noticed lately that Amazon has been giving very conservative estimates on its shipment/arrival dates. My items have always arrived well before Amazon's "estimated" arrival dates. I think this is a game they play with us so that we're happy when our packages arrive "early." The real question is whether or not Amazon actually has these in stock. Is Apple holding them back from everybody until Wednesday? Or are they just asking their sellers to not put them in customers' hands until Wednesday?
647407
I just sent an email to them about this. I ordered it June 6th and chose 2-day and it says it will arrive June 10th but it has yet to ship. Pretty sad that you pay for 2-day shipping but yet it will end up taking 4 days......
272534
This model was released a few days ago and can be found for sale on excaliberpc.com and CDW.com I don't know why Amazon doesn't yet have it in stock. Being an Amazon Prime member I want to take advantage of 2-day shipping and not wait an undetermined 1-2 months before I get it. Gee you would think that Amazon is one of the largest (if not THE largest) retailers of this product so would have first crack at having them in stock. I'm baffled.
2155833
RG -- Check your order page, you may still have a ship date. That's what a few others have found!I've still got a ship data for my 5/31 order. Here's to hoping that it comes in a week or two, as promised!
2006668
R.C., do you know when amazon will actually be able to ship the skeletool CX to those who preordered? are we talking within a couple days after the 31st, or a couple weeks? Thanks!