I lost the one key that came with it. Where can i get a replacement key? the whole box is a waste if i can't find one to refill
1471183
I, too, lost my key. Went to a restuarant supply house and got one. Not hard to find...
1133857
The same thing happened to me. The key was cut wrong (Sorry Ace Hardware, and they did it FREE). I went to Lowe's, they had a better machine and the re-cut key worked as advertised.
1670837
I would reuse the old one. I found one at D&B; to use. It also doesn't come with a keyway but I found one for .27 cents at D&B; as well.
568688
If you have the registration card with the key serial number, you can order another key. Otherwise you'll have a shop remove the locks and buy a new set
1296478
I too, also lost my keys...I called around to locksmiths and very few would even touch it--thinking that it was stolen! The only locksmith I found that would even try to open it wanted to charge me more than what I purchased the safe for to begin with. I just had to buy a new safe and be more careful with watching my battery light and NOT losing my keys! I had a friend use a "saw-zaw" to cut into it (as the metal on the top and bottom is very thin).
410683
If u buy the physical box, u cant get the key by email. You would need to purchase a digital copy of the software to get the key.
1724302
I bought this product and still have not installed it for that reason I don't want to carry an extra key. If you call your local locksmith they can get the correct lock to replace the ignition switch to match your key you currently have. ( I realized this after I bought the product. )
1508178
i actually returned the lock because it only came with 2 keys and if you wanted more from them you have to request them. I tried going to home depot and osh and they don't have the blank to make more.it was quite irritating.
1702705
Well I did. A key is built in and there is no room for the electronic parts. Your old key will not fit in.
1116257
Hello - this is Kay with Georgia-Pacific Professional. You can call Georgia-Pacific at 866-435-5647 and we will send you a spare key. Thank you for your interest in Georgia-Pacific products
977034
Hi i bought the one with the key hole which was the same price. It worked great. The company i bought it from was great since i had first bought it without the key hole. They exchanged at no additional cost. good luck!
1183559
Did you save your cardboard key to reset and instructions. Just reset your code and it should work but you will need your original cardboard key to reset.
1301289
This one does not have the key. Look for the version with the key in the picture. Sorry if this message is a little late.
198661
Will need to call Home Depot key department or call any key maker/fixer and ask before you buy. Funny I bought this for $90 a month ago and now it's $120.
1497998
I would imagine calling customer support would be a good start. I think is a bar code or some sort of serial number you can reference that would help them. Although looking at the keys they might be interchangeable look at someone else's lock if they have one like yours and give it a shot.
997535
Not too sure. However I would contact the manufacturer directly. ..they may be able to help you. Or maybe replace the lock and you will receive a new key with the new lock.
69153
There should be a key that shipped with the box as well that should open it. Additionally I believe it should have shipped with a default code and that should be in the documentation.