I have a problem with opening battery compartment. Any ideas?
1479244
I have no issue it's just a bit awkward as you have to use both thumbs to push back the ridges on the top of the dispenser to access it
11965
If you lift up the light panel, there should 2 screws you turn which opens the battery compartment. Easy to replace
524512
On the opposite side of the on/off switch, there is a green tab labeled "Press". To open the battery compartment, firmly press down on the tab.
1144118
With the box open and the lid away from you, the battery compartment is on the right side. Push down and toward the outside edge to remove the battery compartment lid and install the battery with the bottom of the battery facing the lid.
35801
I had the same problem. I took a small screwdriver and used it to pry it open
81420
Remove the orange protective cover. Then you will see the battery compartment which requires a Phillips screwdriver to open.
1436042
I do have problem in getting battery door to close. Not sure I'm doing wrong and it's a defect one.
886313
We took the batteries out, put cover back on and tried pushing the button but it will not open and only says "goodbye" Help!!
287054
Hi, this remote can be a challenge to open ☺. Hold it upside-down with the back of the unit facing you...place one finger on the small tab at the end of the battery cover and position your fingernail in the curved space at the top of the tab. Push in and down on the tab with your fingertip, and at the same time, pull the tab with your fingernail. Hope I'm making sense!
2253825
I had the same problem and couldn't remember how to get the battery out. The unit separates at the point where the light gray meets the darker gray. Just pull hard enough at that point and the battery compartment will pull out. What probably happens is that it gets residue on the plastic or age just causes it to become more difficult due to not opening it frequently. If you pull hard enough, it will open. It is a single AAA battery that is needed.
1436045
I have not had any trouble with the battery compartment door on my unit. It is certainly possible there is a defect but most of the time I find the I have the wires from the battery connector out of their correct position or possibly something small got into the compartment that does not belong in there. Not trying to be patronizing just trying to help, I hope you find the problem, Happy Holidays!
81418
to get to the battery compartment, you have to take off the orange rubber sleeve. the battery compartment is on the back in a compartment sealed with a screw.
1347750
To access the battery compartment, separate the red cover from the black backing. I will try to attach a photo.
674892
Try prying it open with a screwdriver or a butterknife.try pressing it down then pry up.
790958
I would check that your batteries are pushed tightly down into the compartment. I haven't had any problems with mine at all, so I'm just guessing here. Good luck
597763
You must carefully remove the strap holder by lifting one side over its tab and pulling the holder away from the light. You can then open the battery case by pulling the case tabs. Hope this help. Good luck
1617987
You need a small screwdriver, I believe a Phillips head, to open the battery compartment. You can replace battery. If it still doesn't turn on then you need to send back to replace.