I'm unable to play the AVCHD videos recorded by this camera on my laptop running Windows Vista. Have tried the media player & VLC as well. Please help
1452870
Most computers have a difficult time processing AVCHD. This mode is meant for direct play back on your HDTV. But you can you can use a video editor like Freemake and it will convert the files for viewing on your computer and other sites like You Tube. I have a Panasonic FZ-150 and I have to record in FSH at 24fps instead of PSH at 50fps otherwise it produces glitches in playback mode.
1452871
stargazer..same here. need to convert the AVCHD to real player or soe other format.
1295782
I assume your are using Windows 8....if that's the case go to cnetdownloads and get vlc player..........that will fix your problem
1627462
I have only been able to play AVI and MP4 formats. I wish it played Matroska video files. Using a converter like AVS video converter can convert anything!
1535260
From everything I have read, the version being released does not support DivX. Even worse, Windows Media Player has problems converting DivX files to WMP (hopefully they improve this in WMP 11, coming out soon.) It is possible for Toshiba to upgrade the codec support via firmware updates, but out of the box, you are going to have some problems playing DivX on this.
1055757
Not sure I understand the question. I have no issues with the video it records. The files are AVI type files and all I do is copy them from the SD card to the computer, and play them using Windows Media Player. Have not had to convert the files to any other type of video file type.
895012
I have been tracking this issue also, but I don't have the new camera yet. I just put together s system with the same processor and memory, and installed Sony VMS 10.From what I have heard, the problem is capturing the video from the camera in it's native format. Once its in a suitable format, it will handle the video.Check the forums at sony here:http://www.sonycreativesoftware.com/forums/default.asp
2231509
If this is from the External SD card to your hard drive, could it be that you used that card in another video recording device too? Or, if it's copying to your DVD drive, older drives may require conversion from AVCHD. I don't have such a drive, so I cannot test what the error message would be in that case. I sometimes use it to record in MPEG2 for use on older DVD players, letting the camera do the conversion. Maybe that's what you have to do.
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Yes, Helen. I found the solution here: http://www.sonycreativesoftware.com/forums/ShowMessage.asp?ForumID=4&MessageID=671897 Read the first post from "blink3times" and then a few posts later he explains exactly how to do it. That discussion was in April 2009. Scroll on down to January 24, 2010 to the "jasonvideodad" post where the discussion got going again and he added to the original post. By the way, I did not have all the files that were mentioned, but I made the change on the files I did have, and it has been working perfectly. Remember to backup up every one of these files before you make the changes. Please note that this is the user forum and this fix is not a recommendation by Sony. But I followed the instructions about "resetting the memory flags" and am able to render with no problems. The largest video I have rendered so far is a 6-1/2 minute video of AVCHD files with no problems. I am using Windows 7 Ultimate 64-bit. The video rendered in 3-1/2 minutes. I would suggest that you read (or at least scan) through all of the posts in case there is something else that might refer to your particular situation or computer. Let me be clear that I am not recommending you do this, I am only saying that it worked for me and many others.
529947
Sorry, Craig. I haven't been using any of the included software. I use Pinnacle 12, with the recent AVCHD update, but I still have trouble synchronizing the audio with the video. Have tried many things, including new video card. I have a fairly fast computer and lots of memory. The camera will convert to SD, but of course the image will not be nearly as nice. SD, however, is so much simpler to edit.I will admit, the more I use the camera, in basic, automatic modes, the more I like its features. The on board lamp does actually help, some. Color adjustment in auto mode still lacks, but overall, its a lot of camera for the money.Good luck, sir. Sorry, Craig. I haven't been using any of the included software. I use Pinnacle 12, with the recent AVCHD update, but I still have trouble synchronizing the audio with the video. Have tried many things, including new video card. I have a fairly fast computer and lots of memory. The camera will convert to SD, but of course the image will not be nearly as nice. SD, however, is so much simpler to edit.I will admit, the more I use the camera, in basic, automatic modes, the more I like its features. The on board lamp does actually help, some. Color adjustment in auto mode still... » Read More Sorry, Craig. I haven't been using any of the included software. I use Pinnacle 12, with the recent AVCHD update, but I still have trouble synchronizing the audio with the video. Have tried many things, including new video card. I have a fairly fast computer and lots of memory. The camera will convert to SD, but of course the image will not be nearly as nice. SD, however, is so much simpler to edit.I will admit, the more I use the camera, in basic, automatic modes, the more I like its features. The on board lamp does actually help, some. Color adjustment in auto mode still lacks, but overall, its a lot of camera for the money.Good luck, sir. « Show Less
1504275
When I first got my tv, I remember playing video files with it via a usb key. The last time I tried, it did not appear to work, and I recall recreating the files using handbrake or something in different formats, and was never able to make it work. I think I was about to unplug everything else and retry it when I gave up and put it on disk and played it through the blu-ray player. This is the link for my particular tv , which displays a list of the supported video formats. http://downloadcenter.samsung.com/content/UM/201104/20110427083150372/BN68-01691A-02Eng-110427.pdf I took a snap shot, but apparently can't paste or attach via this communication mode. ( sorry ) there were some avi modes listed.
1269050
iSkysoft also has a file converter than will convert these avi to .mov. With the latest QT update, I guess they view avi as an antiquated format so don't support it. A workaround is loading QT 7 which will still play the files but make sure you also have flip mac and get a Divx codec while your'e at it. The setout tool is only available for PC which makes no sense to me whatsoever but all in all a great little camera once you get past all the pain in the butt conversion issue.s
433073
Anybody?....we have tried everything. There is supposed to be an option for av out in the quality video settings. However the options in quality are the same as in panel quality. Very dissapointed right now. How do I get them both to play video as well as hearing the movie?
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Carolyn, VLC media player will play the files without any problems. I have been using the camera for 1 week and it works fine. Also, Windows live movie maker can splice and edit videos.
462804
Hi. There are various MP4 file formats. If our unit does not read or recognize the file you would like to play, we recommend converting or downloading file as a AVI, DVIX or M4V.
67831
It is a computer issue - I have had back and forth issues - good playback after reinstall of Flip software and bad after Windows Media updates. Looks like a Computer performance/Codec issue - camera playback via HDMI is fine. HD is higher data bandwidth and could be putting a strain on even a mid range computer like my own.
2214382
Sean,I was wondering about playing back AVCHD files captured on the SDHC card via the PS3 and your post answered my question. Just want to say thank you. As for the PS3 being a versatile multimedia media, I do agree with your statement. Thanks again.
411823
I couldn't play them on the device either, so I hooked it up to my computer, found the videos folder (for the camera) & double clicked on the video file and it plays.