One of my Wheels just broke, where can I order a replacement wheel? I love my bag but I accidentally dropped it and my wheel broke.
1470774
You could probably contact Lowepro for a replacement. However, I never liked the wheels that came with the bag, so I immediately replaced them with something better. I contacted Think Tank -- the makers of camera bags with much more durable, higher quality wheels. To get the right size, I needed to send them one of the Lowepro wheels and a closeup photo of the bag's wheelhouse. They then sent me two of their wheels (FREE OF CHARGE) that fit my bag perfectly. It now runs a lot smoother and quieter. Check them out at www.thinktankphoto.com.
1495166
I got caught upp in the letter and forgot to tell you the store, lol. The address of the store is http://huckproducts.com/total-gym-parts-wheels.shtmlIf you can't get there from that address google the words "total gym 1500 replacement parts and it should come be the first link that is listed. ( I'm not including the two that are in the yellow box)
439035
Hmmm not sure, I will try mine when I get home! Have not had an issue, mine was the wheel coming off!!
1356966
I did not see the bag i sent it as a gift to someone...they said bag was beatuiful but very large and did not have room for it in their small apartment...so i can't help with the wheels sorry.
816607
Its discontinued? Oh man! I need back wheels my front is fine. I am same boat as you. If I would have known I never would have purchased and its such a shame cause its a great ride my kids love it. If you found anyone or any sites willing to help in replacing tires let me know please. I would greatly apprecaite it. I was thinking of taking the wheels to a bike shop see if they can fix it if all else fails...
1495172
I ordered replacement wheels from Huck for my 1500...I placed it online Thursday night, they sent it out Friday and I got it Monday...Great quality!!!
565076
Yes the bag was discontinued with no known replacement. If you are lucky enough to find it like I was, then buy it ASAP.
809415
I don't believe they sell wheels, but I would reach out to the company directly. They have a facebook page as well.
2232522
When I received ours, one wheel was broken and in pieces in the box. It must have happened during shipping. The response I got was that I had to return the ottoman and get a replacement because Amazon cannot get parts. Thank goodness we hadn't yet thrown away the box. Maybe you can contact the manufacturer....
2257698
The quickest(?) way to obtain a replacement is to find a local service center for B & D. Make it easy; take the sander with you to the store. If they can't help, call/email the company, with the model number/part number of the needed item. Option 3 might be eBay. I have seen stuff on eBay that I never expected--especially parts. Option 4: make your own. Save the neck. and the stiffening rod, of the old one and fasten a new bag to it. If you machine sew, so much the better. Pick material that won't let dust seep through it while running. You can vary the size--forget the zipper they usually jam after a few uses--empty it through the neck. Good luck. PS: Keep the cost in mind. It might not be worth it to buy.
92010
No....I tried reaching out to the company fora replacement wheel and only got a Voicemail saying that the party I was trying to reach (customer service) was unavailable and to leave a message which I did several times but they never got back to me.
1619956
I had the same problem and was able to get a replacement. I called the vendor who sold the product (it's on the Amazon invoice), told them what happened, and they ordered a replacement which was sent directly to me.. Great customer service! The wheels shaft break because they don't fit snugly into the slot at the bottom of the leg. The wheel then slips out and breaks when you move the file. After you replace the wheel, try to crimp the slot with a pliers where the wheel is inserted. That may be tough to do. Try inserting flat sided toothpicks into the slot next to the wheel shaft and snap off the ends. This will create a tight fit for the wheel shaft.
1773519
I also need a replacement lid, my husband dropped it, broke the handle in two second time he used it. It can't be fixed surely replacements are available, but where?
907452
i do not know where you can purchase wheels. i have not had to do that as of yet.
970674
whether or not you get one with the problem wheels depends on manufacture date. if it's new stock, it will be fixed. if it's slightly older inventory, you might get the defective wheels. if you happen to get the latter, just contact Uppa and they'll send you a set of replacement wheels. customer service was quite good and prompt about supplying the replacements.
1189648
My back wheel broke also. I have a feeling they are just really low quality. I contacted Amazon, they told me to contact the manufacturer. I tried that, but their website is broken. So, I contacted Amazon again and they sent me a whole new bike and a return sticker for the old one. This was even though it was past the time for returns. I would recommend contacting Amazon. They seem to be really good about this sort of thing.
2236763
My bag is replaceable, but I don't know where to get the replacements. If you find out where, please let me know. Good luck.