My cleaner has stopped working after 2 weeks. Anyone know how to fix it?
1484667
Check the throat at the bottom of the cleaner for debris like a large leaf, or a pebble or twig. The flapper at the bottom inside the throat should move freely back and forth with no obstructions. This is the only moving part. Also check to be sure your cleaner is getting enough suction, and you may have to clean your pool filter if the water flow has been reduced.
1484668
Have you tried looking under the suction make sure no leaves are stuck also use the pool stream to shoot out any debri...sometimes this helps..could be clogged..
1484669
I would check the pumping pressure. Insufficient pumping pressure won't be able to move the cleaner. Clean filter/cartridge or remove any clogging debris in the pumping pipes or adjust water branching handles as necessary to recover the presure over the cleaner. I also will check if the balance bar is still on the cleaner. Falling out of the bar also can makes it stop. But that's an easy fix.
1484670
Your hose might be faulty, go to your local warehouse store and buy a pool vacuum hose...that's what I did (after 4 months though not 2 weeks) and it seems to work great!
389525
Hi! I recently experienced a similar problem! I had removed all the filters (there are three removable ones - two foam and one white paper), washed them all, cleaned everything off the beater bar/roller, shook out the tube/hose, even unscrewed the bottom and cleaned out whatever I could find there too! Still, as soon as I turned it on, it was going to red! Grrrrrr I FINALLY found the problem. You might have already checked this, but just in case, sharing it here. It might help you or someone else. When looking at back of the vacuum, on the right side, BEHIND the main tube/hose, you can see the tube attach to the black vacuum base which feeds into the clear body where the dirt goes in. I could not see any clogs anywhere. BUT - this part of the tube/hose COMES OFF - it is easy to overlook, but it twists and releases. I did that as a last resort, and found my problem! There was a piece of paper in there, and all kinds of dirt and hair (we all shed some and have two cats) were packed pretty solid behind the paper! It took a tool like a crochet hook to get it all out and unpacked! (I have a metal "tube turner" for sewing, which is what I used, but anything super thin and long can work, as long as you do not go THROUGH the hose.) I took an amazing amount of junk that had not come out when shaking the hose, cleaning things, even taking the rest of the vacuum apart... it hides in that last curve of the hose! I hope this helps someone else, because this is a great little powerhouse of the vacuum that is perfect for our little townhouse. But the clogging does happen sometimes, and I've now found the FIRST place I'll look, instead of the dead last! ;-)
226059
I also purchased this and love it! My vacuum works so well. Perhaps yours has a glitch or is a lemon for some reason. I know one thing, the manufacturer stands behind their product. Simply contact them through their website and let them know what has happened. They will definitely help you out.They are a family owned company with great values. Contact them!
1403160
try another dvd first,to make sure it is not the disc. then try a soft blast of canned air if you have it. this "cleaner" is a waste of money.it didn't do anything for my players/burners,NOTHING! good luck.
308119
I just mailed mine back to manufacturer. They are replacing my motor and hopefully cleaning it. I don't know if you've called them but they have excellent customer support. That's where I would start.
436531
That happens to me before, I did ran the cleaning in my printer 5x and it fixed it. you can also call their customer service if it won't work.
243709
I had the same thing happen. I ended up plugging it in to a different outlet and then it worked just fine, but I did have to set the vacuuming schedule back up. Originally I thought it was the outlet, but had it checked out and it was working fine. Italy be worth a try for you.
1836244
It may be your machine I have the same one (but I'm fixing to get a new one). It may need to be cleaned with vinegar like the instructions say. I had the same problem but once i did that it was fixed.
764017
If everything is connected properly and still not working I'd send it back or replace part not working through the warranty which is for a year. A piece broke on mine, twice, and the local vacuum store replaced it. It was very easy. Usually seller will pay for return ship and even arrange pick up on a defective item.
799905
I clean mine in hot water and use pipe cleaners, but there's a cleaning kit. Try replacing the power supply, that's what failed on my pump.
737231
I had a problem with my pump after only a couple weeks. I followed some on line directions to clean it and recalibrate it and it worked! Have you tried that? Otherwise I think in the other reviews I found a link to the company and you can talk to them.
1888910
I don't know (there is no obvious way). I never had to clean it because it stopped working after only 6 weeks.
794762
Mark, if its still within the warranty period return it for a full refund and don't order another one. I used mine very sparingly (10 times max) in my garage and then it suddenly stopped working. The sad thing for me is I have no recourse but to make it into a flower pot or throw it in the trash. Not much help but these are your options.P.O. in San Antonio
60565
You may need more butane. I use mine on a daily basis and run out every 2-3 weeks. If that's not it you may have accumulated some dirt iN the hardware. Hit every nook and crany of it with a q-tip. I wouldn't use any chemical cleaners unless you're positive of the reactivity. Final suggestion is make sure every apparatus is snug and not damaged. Hope one of those help.
910851
i took sweeper all apart in attempt to fix this also i ended up breaking the vacuum and it was just over 1 year old. I was very careful it was a mess i broke a piece and still never regained full suction. I went out and bought a shark professional vacuum
992767
My piece of crap I bought did the same. Mine worked for about 2 weeks before it stopped. Horrible product.
1232742
I would return it if you can. I noticed that after working for a couple days mine stopped working correctly too I am going to try it again tomorrow and see if its fixed but if not then I plan on returning it too.