Subtitles HELP! When we first got this it had subtitles when on mute and then they just disappeared. I need them back! How can we get the subtitles back?
1446926
I do not see "closed captions" in any of the menu sections. Did you get your TV working again? Do you have TCL 40inch LCD TV? Thanks anyway.
1446927
The mute button worked. Thanks for the tip on the subtitles. I've got a 32" TCL.
1446928
If you go to the menu (on the remote), one of the sections in the left column will show a "closed captions" section in the right column. You can adjust the closed caption settings there. (Sorry I can't give more specifics because I just got my TV today and after updating the firmware the TV is now completely dead. But that's my understanding from having messed with the settings before that happened.)
1650909
You have an older version of Amazon that doesn't allow you to select subtitles. IMO this is an awful streamer and if you're able to do so return it for a RUKU player.
1738204
Yes it does. But only SOMETIMES. Sometimes it'll read the srt sub file and sometimes it won't. Or if the movie or anime show or anime movie had built in subs that also doesn't work all the time. In fact for Chobits blueray rip the subs do not work at all. And I got a dual audio version....only thing I can think of is that it may not even have subs at all but it wouldn't make sense because why have english but also have japanese audio if there is no subs??? It makes no sense. I've also had issues with Star Wars built in subs not working. So actually...my issue seems to be "built in subs" issue...some work and some refuse to work. Which is incredibly upsetting because I HATE having separate srt files...I shouldn't even need to have them separate for this to work properly....and in most cases its not even possible. Like for a entire series?? Subtitle sites don't have subs for tv shows...all they got us subs for movies last I checked. So ya....it works but it doesn't work at the same time. And most times I need to click the subtitle button just to get it working. And sometimes the subs show up on their own and even sometimes they don't show up all the time. Like in one scene the subs show up and then they dont later. It makes no sense.
1184905
I tried an mp4 this morning to test it for you and it said unrecognized. The menu options seem to indicate pictures and music only.
2252865
What another benefit from what I understand of having the LT versions and up is having Subtitles whenever available from the play menu. I have the XD and am considering the change myself.
545394
Pat - you were right! I did change the voice & didn't know what TTS was... It works great now. Thanks!
1708974
One more question - with DVD movies it seems like we can only hear the dialog in the center channel speaker...any way to fix this?thanks,-kevin
1620161
Not sure with this as I returned it and the 4k tv. But anytime I download a mkv formatted video file it will always start playing with subtitles. I press the tools button on the remote and go down to subtitles and turn it off and they go away. Not sure if you have already tried this but that is what I have done!!
1148149
can anyone summarize this process becuz the website is undergoing maintenance and i can play my ipod and dvd's and they sound great so i bought everything u need for the TV (HDMI cable and additional audio cable) and it does the automatic muting crap too. all i want to do i utilize these damn speakers so can anyone help me?
168661
Sorry, I've not streamed videos before but it does do subtitles for Comcast and dvds that have that feature. I have to use the subtitles on Comcast for Downton Abbey and pretty much any "English" movie. I hope this helps. GG
1562729
there is a subtitle button under the #07 button. if there is a replay button, i don't remember which one it is, most likely because i don't use it.
1287379
Thanks,I called to Sony to get my setup mike replaced and while at it, I asked about this. He gave the same explanation. Putting 4.5 in Bluray today. Nice toys !
2051758
Wow. Mine has lots of voices - we used the American, English and Aussie voices for a while - and then I downloaded one that sounds like Doctor Doom ... I like my creepy voice best, so far. Try updating your software at their website - maybe yours has a glitch or something?
1620163
Copied from another post: "It appears the standard menu options don't apply to the UHD video pack, so you have to pause the movie and look over to the upper right-hand side of the on-screen play/pause/ff/rr buttons and click on the settings icon. This settings button will bring-up an independent sub-menu with an option for subtitles, and you simply have to change it from English (or your language) to off. Enjoy!" It worked for me.
527981
It unfortunately does NOT record your own voice :( I am wondering the same thing myself on how to get my own voice in the game chat on the videos :/ Good luck finding something that words!! I am still looking, myself.
2178504
I own an, "Insignia," model Blu Ray player, that I stream Netflix on. And it has the SUBTITLE option in its' settings, and a SUBTITLE button on the remote. Yet when I try using it while watching Netflix, even on a show that I am told has Closed Caption, like, "Mad Men," all I get is that NO CAN DO, little red circle, with that diagonal line. So I just do not get it???!!!
1936567
I have not checked, but normally they are included. According to my information: Features Menus and Interface in - English, Francais, Espanol, Deutsch, Portugues and Italiano Features Subtitles in - English, Francais, Espanol, Deutsch, Portugues and Italiano Features Voice overs in - English Like I'm French, I confirm the support of the French language in menus and subtitles