My sip food jar keeps locking up when I use it for hot food and I can't open it to eat my food. How do I fix this problem?
1464320
Maybe you put too much in the jar. Does it do this for liquids only or for provisions and grains as well? If so it just might mean you put too much.
340697
I strongly suggest contacting the manufacturer.My opinion, however, would be that if there was any food touching the cover, the food might get too hot and damage the cover.
957515
Hi Jillofalltrades, just make sure that the rubber ring inside the lid is on correctly and that the lid does lock right. Don't fill the pot to the guide line put less water. When the cooker starts hissing and the steam starts lower the heat so that the hissing is still going on but not as strong. The lid will always have a little mess because of the releasing steam. Trust me your food will still cook.
1468820
Seeing the same behavior as well. Tried removing batteries and keeping it off and unplugged for a few days, but when I plug it back in, reset the clock and the schedule, it started dumping all the food at once again. Seems to be a design flaw.
1502238
Try taking the lid off when it is not sealed. Then seal it and try it again. You'll have major trouble removing the lid if it's sealed.
1610230
I would suggest you contact the Chillwarmer team. They have great customer support !!My son lost his fun jar's lid within two weeks of its purchase. I contacted the them and they sent me a replacement lid. Thank you Chillwarmer team !!
2098706
I had this happen once. You do not want to heat it when the cover it on because it can over heat and explode same as with food. try filling the sink with hot water and just dipping the cover infor about 15 sec it should loosen the wax on lid so it opens. Otherwise get someone really strong to open it.
1157298
Make sure your bowl is locked into place. Not sure what else could be the problem. (?Using the correct attachment.)
1691919
I've had the exact same problem. I just used a clip to keep it closed. Also thinking of transferring it into a freezer bag since I store it in the freezer.
441677
Same thing. The lid to my container stopped locking, and I emailed the company customer service and they sent me a replacement lid.
1865766
There is a tan colored slide lock on both lids. Slide it towards the outside. o me the lock is a waste of time it stays closed without it. The you grab the center wavy plastic part of the lid and turn it so the arrows line up then lift up. Sometimes it gets hard to open so I close it back then try again or try the other lid. If the arrows are lined up you may need to pry it up maybe the store glued it on or something.
1275703
Sometimes I have to rock it back and forth to loosen it from the jar lid because it won't release
355270
Either the cooker is defective or the lid is not sealing properly. As you are placing the lid on and turning to lock it, press down in the center of the lid lightly to seal it more firmly.Also, make sure the jiggler is not stopped up. I always run water thru mine to make sure it is not clogged, especially if you cook rice, potatoes or starchy foods. After each use of your cooker, wash it well, including the rubber seal, oil the rubber seal with olive or canola oil and place it in the pot, not back into the lid, for storage. Hope this helps.
1103379
I have the same problem. The rubber gasket on the lid expands causing it to jam up when you try to screw it on. unfortunately they don't just sell the replacement gaskets, you have to buy a new lid.I bought a replacement lid for mine and I rotate between the two and that helps. I'll use one lid for a couple weeks until it starts getting tight and then I'll switch to the other lid. This gives the rubber gasket on the lid not in use time to shrink back down to normal size.
966206
I wish I could help, but I trashed mine after about a year of the thing not working except intermittently. Try snapping the lid out and snapping it in again. Also, make sure your disposable lid is firmly in place. Good luck.
2211999
Pardon me if these sound obvious: Is the bowl plugged in and working? Can it be operated by the switch on the bowl? Also, try moving the lid manually; it might be out of position. It should click several times as it is moved. Distance between bowl and tag and whether the tag is facing inward or outward influence when the lid opens. Dead new battery?! Good luck!
609495
I had the same problem. It has to do with the lid being secure and the latches in the proper position. Try taking the lid off and putting it back on then secure the latches as close to the front of the unit as possible. Takes a few times to get the hang of how to secure the latches. Cheers, Jeff.