This is the 2nd time in a week where a half used cartridge all of a sudden gives the error "Cannot Recognize" on my Epson 7510. Why midway?
1480725
Take out all the cartridges and clean the connectors with alcohol.Turn printer off and on, shake all the cartridges well and insert them. You may need to redo the steps few times before printer recognizes the cartridge again. It even happens with the original cartridge sometimes. On another note Epson printers are the worst. Can't wait to replace mine.
1480726
that has happened to me, but pulling it out and replacing it seems to resolve.
273419
No problem with cartridge recognition. I only use the printer now for copying purposes because of the way it wastes ink, e.g., using incremental color content on every startup, and because of the cost of replacing the ink pad which gets saturated over time. I've loved the printer but hate the design, if that makes sense.
762472
It was unopened - however had to eventually toss out. Had too many problems with this cartridge. Kept getting error message to check color cartridge. Went to Staples and bought one new one, and no more problems. I have a feeling these are either old cartridges, or refilled and sold as new!
759999
Your printer is probably not recognizing the generic cartridge because the printer manufacturer wants you to buy the OEM cartridge. Go to the internet to see how to reset your printer.
1060632
I get the same message too. That Epson's way of getting us to buy their brand. Just bypass the error message.
69748
My machine stopped working after I replaced this new cartridge ,,was working from begining ....so I don't know what's going on. U better ask Elos gustomar service make sure before u purchase this cartridge. ( I tried to contact for help but not success )
1942063
This happened to me today. As long as you didn't throw out your old cartridge you're fine. Just remove the little circuit board on the top of the original cartridge and swap it out with the one on the new 2inkjet cartridge. Once I did that my printer automatically recognized it and everything worked just fine! It's super easy to take the circuit board off, just be careful not to lose it!
994025
I had the same problem. In my case, it wasn't the cartridge. I eventually purchased another printer.
1490054
I've installed one of these cartridges in my EPSON XP-400 Nov 14, 2014 and it stopped printing adequately last week... seemed to be out of ink but the Epson said it was half full. I don't use my printer every day (mu son uses it at times though) so maybe the ink dried up, or maybe the Epson does not accurately sense the level... but I don't think I've used enough ink to run out... still the price is adequate for the value so far... I put in a new cartridge and it works fine... time will tell.
1552404
I can't speak for the 710, but my Artisan 810 did not recognize them. And, worse, the cartridges seem to have damaged my print heads somehow causing the printer to not recognize one of my REAL Epson ink cartridges. I had put in two of these fake cartridges and immediately had problems. I took them out and installed genuine Epson in their place but then the printer said I had an issue with one of the other existing real cartridges that was low on ink but not empty. So I had to replace that one, too, and then clean the print heads and do realignment two or three times before I finally got it back working right again. Naturally, I recommend against these cartridges.
329469
I had the exact same problem. Epson replaced mine for free, since it was still under warranty. However, when they replaced it, they give you new "trial" ink cartridges. You CANNOT reuse any of the cartridges, no matter how new, in the replacement printer. I called, and they graciously sent me, also free of charge, full ink cartridges. (I had just installed new cartridges, so if Epson had not done this, I'd have the replacement printer on e-bay and switched to HP). I have not had the problem, knock-on-wood, reoccur on the replacement printer.
740701
Works fine for me as well. One cartridge was not recognized but then it worked fine. For the cost it works just fine.
1666520
Yes, I had an error code come up before. I had to do a reset and replace with new cartridges. But my printer still works fine. Considering ordering this product again. I have an HP Photosmart C7280. But also be aware or which supplier or seller that you are ordering these cartridges from. That really makes a difference.
1297305
We had the same problem with the first one we bought and had to return it to the store. Ordered another one (exact same model) and it has worked beautifully. Have you tried actually replacing the cartridge? aIt could be that you have a faulty cartridge rather than a bad printer.
2183615
It depends on what is wrong with it. I know that many times my printer would tell me that I need to replace the ink even when I know there is plenty of ink. Come to find out that if I use a fake cartridge, sometimes it will reject it. So, then I have to put in a Epson cartridge and the rest of the fake ink will work fine. If you have tried cleaning the heads, then you might have to replace the ink for the color that is not printing right. You can also call Epson and they will try to help you.
525754
Before panicking, I would unplug the printer for 30 seconds after shutting it down, and do a reboot with the new cartridge in. If that doesn't work you can try it with the old cartridge in and then change cartridges after the reboot. I'm figuring you probably have this resolved by now, so can you tell us what ended up happening? Thanks.
403962
Hi John, the cartridge are supposed to be "plug and use", if they are not being recognized by the printer, contact the seller, they should be fine to replace them for you. It happend once to me on one black cartridge, the seller asked me to trash it and he send me a replacement one that worked fine.