I used this device the first time and it worked great. Now I cannot get the unit to charge again. it shows the lights on when plugged in however it will not charge. Any ideas?
1463633
well the first couple times you have to charge it long, I used it more than a few times, I even used in europe to charge my mobile devices.
1463634
Yes.hello I have the same one. Try waiting a xtra day. You don't wanna over charge it.I hope this help you out.good luck
1463635
The lights flash while charging. If they are steady then maybe it is fully charged?
1463636
don't forget to press the button when you plug another device into it to charge or it will do nothing
404900
OK, Lisa, the unit I purchased has worked perfectly and I haven't had any issues. I set it up for charging and it charges fine . I can't honestly say I have any complaints. Not to seem unimaginative but if beleive the unit is defective then I'd contact Amazon customer service. There are also written instructions with the unit. I hope this has been helpful.
1243710
This happened to me also. I thought it was the charger. I bought a new charger. It still wouldn't charge. I returned it to Amazon (manufacturer has a 1 year warranty on defects) and they sent me a brand new one that does work. It wasn't the charger, it was the charging port on the tablet. If you need to return yours for the same reason, go to your orders page and contact the seller. Amazon was very fast and helpful in replacing it for this reason. The new replacement one has been working (charging) fine.
267279
I've had this problem with mine. Try unplugging the charger and plugging it back in.
1383212
Mine was working great after few hours charging. After a year and half, it did not charge like yours. I used to buy used one and used every week, so I gues it died. I used for long and good. But if it is new, then you need refund it
2237288
Well, something like that happened to me. After a couple of uses and tow charges, it would not work again, only a green light on and a light noise. Nothing to be done. I contacted Sharkk, and they replaced it at no cost. Quick reponse.
1716169
The charging unit does not appear to charge anymore (it's about a month old and maybe a week or two in use). I will try a third 9v battery to see if we can get it to charge later on today. However moments ago I tested for any voltage and expected to see none; to my surprise the charging unit appears to be allowing 22 - 23 volts through. Does anyone know if this charger is prone to problems? As soon as I locate the batteries that were delivered with this unit I will use them to test on this charger.If anyone has any info please email me at springfieldcomputers A T yahoo D O T com. Thanks The charging unit does not appear to charge anymore (it's about a month old and maybe a week or two in use). I will try a third 9v battery to see if we can get it to charge later on today. However moments ago I tested for any voltage and expected to see none; to my surprise the charging unit appears to be allowing 22 - 23 volts through. Does anyone know if this charger is prone to problems? As soon as I locate the batteries that were delivered with this unit I will use them to test on this charger.If anyone has any info please email me at springfieldcomputers A T yahoo D O T... » Read More The charging unit does not appear to charge anymore (it's about a month old and maybe a week or two in use). I will try a third 9v battery to see if we can get it to charge later on today. However moments ago I tested for any voltage and expected to see none; to my surprise the charging unit appears to be allowing 22 - 23 volts through. Does anyone know if this charger is prone to problems? As soon as I locate the batteries that were delivered with this unit I will use them to test on this charger.If anyone has any info please email me at springfieldcomputers A T yahoo D O T com. Thanks « Show Less
147464
i think you should start with trying another charger. since its a micro-usb port it shouldnt be too much of a problem finding one. you should also try different sockets... the electrical output may differ a little bit. if the problem still persists, i assume its the battery. try discharging it and (however) charge it again up to 100%. your next option would be buying another battery... good luck!
1677621
Did you just buy it? If yes let the charge waste all the way and when it is done put it on charge if it charges it then the charge works but the light feature is defective. You can always contact the seller and request a replacement and if it was sold by amazon call them and tell them that you are disappointed and you want a new one with next day shipping at no charge and they will accept because it is their fault. If it is a 3rd party seller ask them to ship one at now charge to you and if they say no then threaten them with a 1 star rating. Good luck
1705647
That happened to me once. I think perhaps the battery wasn't fully pushed into the charger. I can't speak with certainty to your case, but could that be a possibility? I would try charging it again on the charger and see if it works. if not, contact the seller. I love my charger, and only had a problem the one time. The USB port on my phone has since ceased to work, so I am really glad that I got the charge - it is now a necessity! It has worked perfectly except one time, and I think that the battery wasn't fully pushed into the charger then.
1801688
Must be a problem. Try disconnecting the unit and pressing the charge % indicator button. A digital display should light up and advise the % of charge. If it is 99-100% you should be good to go. Turn the unit off and wait for the opportunity to amaze yourself and others with the power of your "toy".
435750
Add me to the list - not sure when it started, a few weeks ago we noticed it b/c we charged it and then it was dead. Figured it got bumped in wife's purse or hadn't charged long enough but now I've been trying to charge it and see the on/off cycling going on. No answer, just sympathy and hope for a fix!
1184391
The red light won't stay on. I've plugged it both in the wall and on my computer and I have no indication that the charge is holding. Is this happening to anyone else or should I return it? I only got it today.
1860428
Unplug charger, then plug it back in and try to charge it now....don't know why, but that seems to work for me....certainly no the way it should be.
1537875
The first time I tried to charge mine it did the same thing, I moved around the charger connection to get the red light to stay on, you may have to unplug an plug in again to get the red light to stay on. The other issue that causes problems is the delay between getting a good connection and when the red light actually comes on. Plug it in and wait a few seconds to see that the red light comes on and stays on.
721083
Well I ordered new one & tried without charging it but still it was working, & I charged after that & was working perfect.If you tried for 18 hrs, than check your charger. May something wrong with it.
1887920
Can not really answer you on that ine. I would probably either try another charging unit to see if that was the problem or else send it back, I did find that the batter life is not what I had hoped it would be as it seemed to last about 3 hours but not much longer. That was/is my one disappointment with the unit...Barbara