I can not get the clean water tank to come out. It's become harder and harder over time, I just can't get it off to refill?
1463345
It sounds like there's something wrong since you've been able to remove it but, as you say, "It's become harder and harder over time". I've not had a problem with mine. You may have already tried it but if not - maybe it would be easier to remove if the dirty water tank has been removed first. Good luck. Let Amazon how the customer service is if you have to contact them for repair. Thanks, Kay
31674
Hmm, I have no idea. I change the water in mine once or twice a week when I refill it. Maybe that does the trick.
987159
We had the same problem and needed to replace the o-ring at the base of the water tank. My husband did it - if I recall it was a simple fix.
1070249
So you have to take the tank off the bowl. That to me is apart. The bowl stays place but to secure all the parts the tank has to come off. A few screws and the larger nut on the bottom. Nothing challenging. Just a little wet but nothing a towel or two can't solve.
2184150
My top, the end with the little funnel, comes off as an assembly with a quarter turn to the left (lefty loosey - righthy tighty). As Lionel says, the assembly is glued, although my funnel slips off (not glued). There is a rubber seal that may be the reason yours is sticking so tightly because I've had a similar problem with whole house water filter that wouldn't unscrew due to a tight rubber seal.
1926634
Is the fill cap on? If it is, open the cap, this should allow the tank to go back to it's original shape. If this is not the case, I would return the tank because this is not normal.
1729484
If the tank won't fill, but water flows out of the faucet, then you did not hook up the water correctly. You connected it to the tank outlet/faucet, instead of the tank inlet.Best of luck! The written instructions worked perfectly for me.
451399
I can't get mine out either. I will try what you said and see if I can get it out. Thanks!
1082087
I've tried everything to get mine to open. Like yours, it seems to "stuck solid." My solution is to buy some other model of shower filter.
1807344
Unscrew the top where there water goes in and dump it OK ! I broke one of my fittings where the O-rings are so I can't use mine the company doesn't back up are respond there worthless.
786885
No I've tried but I can't get the old one out. What ashame. I just bought new ones. Hope this helped.
528415
Unplug the unit and take it to the sink, pour the old water out then take the unit apart, I use about a Tablespoon of vinegar mixed with about a cup of water take an old wash cloth and wipe around the inside, it will have a built up of water deposit around the heating element and where it get's really warm at, I take an old toothbrush or cotton swabs and try and get as much off as I can but you won't get all of it off and that's ok. and pour a little of the cleaning solution in it then rinse all out of everything. I do this once a week. To keep the water deposit from building up use distilled water. Then fill the tank up and it's ready to use. Hope this help's.
2213045
It's not too hard, use a knife or something similar to loosen it up together with water it should flush out fairly quickly,
159570
I had trouble with that too. You have to be very careful as the alignment of it very precise. If you don't do it exact you will hit the valve and it will release water. Do this just temporary. Put the whole thing on your kitchen counter top so that you can see it closer. Do this with no water in the tank just to practice. You will see what has to be lined up to keep from hitting the valve to soon. Practice putting the tank in place. This will let you see how precise you have to be to not hit the valve to soon. Now put the unit back on the floor and go thru the motions you just learned. You got to be patient. Hope this will help you. Al
1396653
The valve under the water tank could be stuck. After taking mine apart several times for not spraying I finally threw it in the trash.
300786
I had to take a water hose and kind of prime mine where the intake is, squirt water in there and it will evently pick the water up! Good luck !
323383
push down on the green button while pulling the top of the clear plastic container; it is a little tight but should release. there is a black plug on the bottom you remove in order to refill.