I bought these 3 months ago and saw there's crack on the cover. Is there any way to buy the cover separately?
24232
Mine did the same thing. I tried to submit a warranty claim and was told this is not covered. They did however send me a one time courtesy replacement water bottle. The replacement arrived with the cap already broken. They do sell replacement parts, including caps on their website, but they are pretty pricy compared to the price of a whole new bottle. Good luck!
1626095
I had this situation and learned that the only way to get a replacement is to work with the selling company. Drive would not deal with me directly. I made a new inside bottom of the tray with matching foam from Michaels and taped the crack together under the foam. It has worked well so far. Luckily my crack was not the whole way through. Amazon is great and will work with you, if you bought through them.
1868607
If its cracked, you can have someone fix the screen. I wouldnt bother and return it asap tho. Its flimsy as iz.
965699
Mine was cracked too...and the red handle was missing. I didn't even realize it was missing until I got a larger one later. You might return it but mine works fine and the crack never got worse.
1444139
I didn't. I will not be ordering that product ever again. It is just too fragile. If you bought recently then I believe they will either refund you or exchange for a brand new one.
195161
I would order from amazon or a prime reseller to be on the safe side. I got mine 6 months ago and at that time they shipped with no additional protection. I had to return the first one.
523255
Hi, I purchased a 3 months ago, but I don't have this problem. My suggestion is that request a change with Amazon. Regards
190231
I contacted the manufacturer (deltacanopy.com) to make sure I could get a replacement cover (yes). Contact them about the frame. (sales@youtent.com)
1600756
I would contact Leifheit company & explain that it cracked on 2nd use & ask then for a replacement base you can find them by doing a google search then click on the contact that's where you can explain your problem. That's the only way I know of to get one, good luck. Rose
1035533
Yes...my cover ripped after a short period of time and they replaced it free of charge. Kind of a hassle that I had to contact them, but experience went well.
1532511
Yes you can. When we ordered ours, the replacement cover was available from Amazon and also the manufacturer Big Barker.
2086487
Mine cracked after a year. I bought a replacement one from same seller on Amazon (there are several you can find online)
540923
I don't and I kind of expected them because of the way I drop my phone frequently. It could be a faulty cover-maybe call the manufacturer for a replacement?
1085470
I've never seen them sold separately. I bought mine in The Netherlands in a market and they told me that if it ever failed to just bring it back and they would replace the whole thing for free right there. I would maybe just buy another and then you have an extra base and one cover piece?
1781463
ours, which we bought last month, came with a little repair kit (patches) - if you don't have yours, you could contact customer service and ask to be sent a replacement kit.
606953
I also got cracks in corners. What to do? Enjoy your life- this is just a case. And leave a bad bad review))
1630543
Hello,Thank you for your interest. Unfortunately we do not sell separate covers. Please let us know if you have any further questions. Best regards,Integrity Worldwide, LLC