Has anyone lost connection to their WD My Book Live Duo and actually found a solution to access it again? I cant' access it to retrieve any data!
1483691
I have had little luck. Sometimes it shows back up after an extended period of time. Sometimes I have tried restarting my equipment to bring it back. My best solution was switching to a LaCie product. It works more like I expect with far fewer issues.
2091333
Same problem here. When backing up my music and photos I kept getting this error message, now I'm thinking the hard drive might be dead. Hope I can recover my backed up files.
1103897
I hate to say this but I was never able to get my GoFlex to work. Seagate exchanged it for another one and it wouldn't connect to my network either. I took it back and bought a WD wireless and it connected and worked just as it was supposed to.
1971361
I would hope you saved a hard copy. Then you just would reinstall. Otherwise, I think you could possibly get another download from Cyberlink.
910725
Always worth the shot. But: What OS? External Drive or Internal? Do other Drives work ok? I've never known DW to damage a drive, but it will tell you if it can't do it.You tried rebooting? Does the errant drive show up on Disk Utility from a different drive? Checked cable connections are intact? (try a different cable) . Tried Data Rescue 2 to salvage data?
1121703
Having same problem with netflix.. Is anyone having an issue with losing network connection? WhenI power my BD65 off and then back on it will not connect to vieracast.. When I try to test connection I keep getting failed message.. Can only get connection back by resetting the player (owners manual page 29), only to lose it again when power is cycled off and on..
47708
i'll be trying a WD 4TB drive later this evening, i called Sabrent tech support and they were useless ! all he could do is read what was on their web page.
2039205
It doesn't work WELL with much of anything. Avoid at all costs, and buy a WD MyBook Live Cloud Drive. I'm serious. This one--though it technically still works--is sitting unplugged in my closet. I had too much trouble with it. Frustrating as all get-out. But seriously, yeah, it probably works with 8.1. As well as it works with anything.
1962487
These are the latest version that WD makes :) I would suggest that you call Western Digital's support line... They are both very helpful and completely knowledgeable about their products...
258045
I have found that if I unplugged the hard drive from my computer, and then plug it back in, the files appear on the hard drive again. So now I just leave it unpugged all of the time and only hook it up to my computer when I need to copy something over. I also called Western Digital back last year and they were willing to take it back and send me a new one, so if it's still under warranty you may want to try that.
1456423
I bought a hard drive from Go Hard Drive and had a problem. I tried to get warranty from WD and in fact returned it to them and they told me it was not one of their drives. I returned it to Go Hard Drive and they replaced it. Please, if you want a genuine WD drive, make sure you are buying it from a genuine WD dealer. Then verify the production date when you receive it and update the warranty with WD.
186250
I have this disk and I was able to download both. I can't remember if I had to download one and then the other or if they downloaded together. but I have both downloaded. I'm sorry but I don't have any solution at this time.
1363894
Well, I do not know as it seems pretty neatly closed, but there is always the alternative to use an external and/or network accessible drives. That's what I do over a Gigabit network. Good luck.
477032
I thought the same thing, however after I added a 2gb Sony micro vault usb drive...nothing changed. I tried WoO and got the loading screen but it won't move beyond that point...much like the other titles I mentioned. I guess ill be calling Sony again to figure this out. Ill post here with new details...
758231
I've had my ACER for three months. Installed a WD MYBOOK 2T the first week and have never had a problem. Works great. On the ACER there are both USB 3.0 on the left side and 4 USB 2.0 on the back. the MY Book is plugged into a 2.0 slot (middle position). Try changing the USB slot you are plugged into. Or totally delete the MYBOOK and re-install.
2056393
Hi, that is what I did with my clickfree. I backed everything up in Vista and upgraded to win 8 and then restored my files. However, while I got all folders and files back, 2/3 of the files had a size of 0 bytes which means that they were lost. I still have not been able to restore those files so 2/3 of my files were permanently lost. I did have some files backed up elsewhere but I still have not recovered from that and because of that I no longer use Clickfree. I had many conversations with their technical staff and they did not know what happened in my situation and eventually refused to return my calls. I don't know if this was unique to me or a systemic problem but I don't want to be the one to figure that out. Use with extreme caution and I would back up my files with some other way such as another hard drive and if Clickfree doesn't work you haven't lost everything. Earl
373488
Hello Cat,Thanks to Michael's help, I realised my neglect, but it was impossible to start it again. I was lucky that my netbook was within a month of sale. I had a replacement from Amazon. Still, I dare not try it again since there is no service provider in my town. I will take it to the service provider when I go to Shanghai China. I am sorry I may disappoint you.