Can I run the filter included in this kit totally under water? OK, just fixed it, glad I asked...thank you! Do you think the beneficial bacteria was still growing on the cartridge anyway? I will give another dose of Safe Start later as a boost. I have...
574581
Not a good idea with this model since the filter media slides into a slot on the top, if it were fully submerged the waste that'd be filtered out would then be released back into the tank, making it largely useless. There is a fill line indicated on the filter and you can adjust how high/low to set the filter. Hope this helps!
125477
Save your money!! I had the same problem and the assassin snails did nothing. The only answer is a total tank breakdown. Dispose of the gravel and clean out the filter really well. Go with artificial plants-- it's the only way to prevent snail issues.
1345902
The filter is like a very loose sponge, I have been using it for over a month and have not noticed anything in it. I think the better advice is to change the water more often and don't let gunky crud build up in your pets water in the first place.
890404
First time user as of yesterday, but, in past use of other filters, I would say the insert fiber wasn't rinsed well enough or you got a "bad" one. I rinsed my 1st filter and made sure it was soaking wet and moved the carbon around while rinsing. Try netting the water surface, remove filter insert, rinse and try again. If this doesn't work, get a new insert and rinse really good before use. Hope this Works for ya' !
1743855
Lynda, I replaced a DT filter with this cartridge filter. I noticed that the water in my 16x32 pool wasn't as clear at first. I read on line that you can add DT to the cartridge filter. Since I had some diatomaceous earth left over from my old filter, I added one scoop to the new filter through the skimmer, and in about two hours the water became crystal clear. The cartridge is just more porous than the DT. With a little help, it works great. Plus, it is so easy to deal with. Just take the top off the filter, and rinse the cartridge. It takes just a few minutes. I recommend it.
1588410
I did get a fishy smelling, clear "goo" in the first cooler (a rental) with which I used my first ZeroWater filters. I suspect I contaminated my filling container and with the chlorine removed on the filtered side, evidently, "goo" can grow. I have my own cooler now and the manufacturer recommends a cleaning every three months. I am beyond that point and on my third set of filters and I'm happy to report no smell or "goo" as yet. In any event, for growth to appear, it has to be introduced, above or below the filters. Be careful what you touch.
1643637
I am still using my first cartridge, so I cannot be of any help, but can you contact the seller to inquire about your problem? I see someone else had a problem, so I will be on alert when I change to the new one. Sorry I cannot be of more help. bummer...
382603
Mine works fine! I probably will buy another one soon. I Think you have to use this filter in order to work properly.
2013617
CharlesouTou are welcome. This has been a great filter. I have had it running continuously (other than cleaning) for more than 7 years with no problems.Mark
1409986
Did you changed filter cartridges? Make sure your water valve is open all the way!! If is a new install it takes a while to built pressure!! There a lot of air in the lines!! Disconnect tank from plastic hose and drain any water inside also disconnect all three filters and start precidure. Sometimes filter don't lock properly!!
283697
I run my pump twenty four seven. I upgraded to a sand filter, but the cartridge filter system will work fine as long as you change it often. The more you run it the better it will clear the water. Hope this helps. Make sure and maintain chlorine levels, algaecide, and pH levels. I use basics and have good luck. I live in the country, so have issues with a lot of outside elements. Love my pool, hope this helps you out.
107434
You can disengage the tube from the cartridge and run a along tube cleaning brush through it. It shouldnt get too dirty since the water has been filtered before it enters the tube. I have had mine for 2 years and the tube is still clear and clean
585440
The "under gravel filter", how efficient is it to keep water clean within normal environment.? Where can we find replacements every so other month needed? Thanks
364607
I used it. We have fairly soft water but it varies according to which reservoir is sourced. These units, i understand, are vulnerable to lime deposits so you have to back flush with vinegar periodically I opted for a filter too and you use these valves to change the cartridge. So if you have really soft water maybe you can avoid the extra expense and or work puzzle solving on the installation.
864615
Mine was the same and caused me much concern at first. Just brush off the filters and wait until they become saturated. Within a couple days mine sped up to where it will now fill the reservoir within four hours or so. Been using it for a year now with no problems and am completely satisfied.
1479209
The cartridges that come with this are garbage as are the replacements. I bought some activated charcoal for $6 or so, popped the top off, rinsed off the fiber filter and refilled. I did that about a month ago and the water still looks good. I have enough charcoal for the rest of time.
1199860
Did you open up the bottom section to check the filter/wick? When I received mine the filter was wrapped in plastic, so needless to say it wasn't wicking the water. It ran all day without doing anything.