Just got them today &amp; headphones have been charging for almost 5 hrs &amp; the blue light is still on. Should I return these or is this normal?(dongle ok)
1461172
to be honest, I never waited for the blue light to turn off. I would charge it for an hour or a little more and it lasts for quite sometime.
558999
Hi Andrea, I would love to help you here. Have you been able to pair them to any device or is it just the iPod 5 that you are having trouble with? Is the LED flashing blue/red alternately which indicates the headphones are in pairing mode? Please send us an email at support@lil-gadgets.com and we would be happy to help you further troubleshoot.Jacquieco-founder, LilGadgets
2175298
HI - I am not an expert.....not even a novice....but we aslso bought these and when they are charging from any active USB port (i.e. - is your computer or TV turned on?) --it should blink red as it is charging and then green when fully charged......If not ...it is defective. Good luck
1425186
I ordered them months ago, and really like them. In fact, I thought they were so comfortable that I fell asleep with them on several times! Good luck, and hope you enjoy your new headphones!
2111024
Hit answer by mistake; they are good headphones; I would cation if used for extended use and confirm the return policy of the seller. Then wear them for the day see how they feel. Good luck in your search.
2188773
I had the same problem. I charged them for 18 hours and the red light never went out. Once I paired them with my phone though the charging indicator functioned correctly.
1743881
Check your connection. unplug them and re plug them and try to listen for it to snap in place or feel if connects Same issue I had on one of them It didn't conect all the way and make sure they look wired up correctly as your old one if no return for new ones
1402981
Dry them out with a blow dryer if the sound won't return . Return them for a refund. You may want to check the ear plug size I use the largest size to keep water out
1617203
I have had luck charging them on mine.... Are you sure the contacts are clean? Check that and the contacts themselves to see if they mate correctly.
820059
Did you fully charge them when you got them? It is very important that you do that before using them.
1329584
mine have not worked since I got them. Neither Sony nor Amazon was ready to make good on the headphones. I do not recommend them at all..
341641
I charged my for an hour.Use for a couple hours a day .Sounds great no problem yet.Sorry for your misfortune .Maybe you got a defected one.Send it back!Get another one.Dont wait to long.
1848936
Sorry Scott...I have no idea how to fix this problem. Can you return them as they might be faulty.
280990
Did you charge them first? They need to fully charge (which takes several hours) before you can use them.
1225810
I have not had this problem. Sounds like may have defect. I have used mine while it was charging and using blue tooth connection.
955667
You have to be more specific about your problem. Is it plugged in correctly? Is there any visible damage? Did they ever work, or are they new?
134200
I can't get them to work - I guess it's me since no one else seems to have this issue - I plugged them in like the instructions show, but I can't get them the transmitter to glow and pickup audio. Help!