Is there a place to buy replacement parts for this couch? I have this couch and need new seats for the couch as the springs are now all damaged.
1464329
Hello Andrew, I am unaware of my couch having springs... The cushions are foam on my couch. There is an area on this site that may help if you go to Your Account/ Orders/ under More Orders Actions it says Return or Replace items. I have not tried it myself yet but it may be helpful to you. Good luck!
1464330
I did some looking around and did not find anyplace that sells replacements. I do plan in the near future to replace the innards of my pillows with memory foam though. When I do I will post my results.
1464331
I have this set and i looked everywhere online for the replacement covers and nothing
1464332
I was wondering the same thing. I have the same couch and love it except for the cushions. All the zippers broke when I took off the covers to wash them. The cushions are also messed up and uncomfortable. The leather part of the couch looks great but the cushions are trashed.
1464333
I don't know. I am worry about the same thing because the cushions are already messed up. It feels like sitting on a bunch of coil.
397263
Probably from the Boss chair company. Lowe's should have something that would work too.Furniture restoration stores should be able to help. I didn't buy any...didn't need to.
216744
You will be very sorry if you purchase this item. I purchased it about a year ago. The spring and padding went flat in approximately 5 months. Trust me on this one. save your money & buy a good sofa. C.P
1325119
Possibly the manufacturer could help you with that. I haven't had any problems at all with the chair in well over a year; however if it has broken down for you in a short period of ownership, perhaps the manufacturer will replace the legs. Good luck to you.
1001921
Our seat broke in two as well. Now I'm trying to find a replacement seat. Belen Samper, did you ever find a replacement seat? If so, where and how much did it cost you? Thanks for any help.
127905
My suggestion would be to get a new base. Just like car seats the bases have a 6 year expiration date. You should be able to get one on Amazon.com for $35-$50.
1071085
Replacement parts, may be ordered directly from the Company several ways.Order online at www.westbend.com, e-mail customercare@focuspg.com, over the phone bycalling (866)290-1851...Trust this will help...
19543
I do, the plastic rim has ripped and I can't find anything to replace it with... only 2 months since I bought these, and may have to buy new chairs...
1573594
There are screws with nuts on the inside you can reach if you turn the couch on it's back. Tighten the nuts from there, should be good (make sure the screw is screwed in the arm enough)
2221770
Hi Bill: I have no idea where you can purchase replacement parts. I just know I only received one key with my purchase and they in at least 3 phone conversations said they would send me the other key I was due and i never did receive it. I just gave up! One key and dents in the cabinet that I had to pound out and then ended up repainting the entire cabinet seems it was not worth the effort to purchase let alone the cost of the item.
2257494
If you do not have the manufacturer's paperwork anymore, to order a new strip, take the strip to your local home improvement store. You might luck out w/a workable replacement part. This happened to one of my chairs, also. I re-glued it back in place.
314930
I emailed Furniture Creations and they are not able to get replacement cushions. I asked a separate question yesterday because I see this couch on other sites with a back cushion over the arm rest on the non-chaise side, and I prefer how that looks. I emailed to ask if I could buy an extra cushion, but it's not possible. I don't understand why that's not included on this version? The price is lower than other sites, but it just seems weird that on other sites it's the same couch with one more back cushion. I'm going to contact a few other retailers and see if I can find someone who will. I tried Poundex, but as another reviewer said, they don't deal with us "general public." ;) I emailed Furniture Creations and they are not able to get replacement cushions. I asked a separate question yesterday because I see this couch on other sites with a back cushion over the arm rest on the non-chaise side, and I prefer how that looks. I emailed to ask if I could buy an extra cushion, but it's not possible. I don't understand why that's not included on this version? The price is lower than other sites, but it just seems weird that on other sites it's the same couch with one more back cushion. I'm going to contact a few other retailers and see if I can find someone who will. I... » Read More I emailed Furniture Creations and they are not able to get replacement cushions. I asked a separate question yesterday because I see this couch on other sites with a back cushion over the arm rest on the non-chaise side, and I prefer how that looks. I emailed to ask if I could buy an extra cushion, but it's not possible. I don't understand why that's not included on this version? The price is lower than other sites, but it just seems weird that on other sites it's the same couch with one more back cushion. I'm going to contact a few other retailers and see if I can find someone who will. I tried Poundex, but as another reviewer said, they don't deal with us "general public." ;) « Show Less
1626087
thanks Nadine for your comment. I never fixed the chair. I gave it away to a friend, hopping that she can fix it and use it.
917936
My cushions did not hold up as well. Just got new deep seating cushions from target as replacements they fit just fine.
1631044
Hello Tony H! It would be best to use the Contact Seller option under your oder history and explain the issue. Replacement parts can be ordered for some furniture items, but not all. They can examine all options for you. I hope this helps. Thank you for choosing OfficeMax!
1137533
I would contact Sauder directly. I was on their website & they have a link on their to get replacement parts. I would call them & explain you received a damaged part.
1935587
That's happened to me also. You can purchase the part you need to replace the broken part.http://www.amazon.com/gp/aw/d/B0015A6YN6