Is there a reason neither of the two units I purchased will turn on? Tried cleaning them, using water that usually works, etc. Advice?
1459616
I have no clue the button where you turn it on gets stuck sometimes between settings. Mine doesn't put out the aroma that it did when I first got it..
1459617
I dont know - mine worked with zero issue. They are prob defective. Have you read the directions fully and followed them? If so, then return!m If not, try that first.
449922
Dear Lyricallulu, According to GE, there could be several causes for the unit not operating. I have listed the troubleshooting causes from the manual to check below. If you have checked all of these and still have not corrected your problem, we recommend you contact GE for service at 1-800-432-2737. Wahser is Unplugged Water Supply is turned off Controls are not set properly Lid is open Circuit Breaker/Fuse is Tripped/Blown Electronics need to be Reset Start Button Was not Pressed Lid Magnet is Missing
1438515
Not sure mine works great is the water connected and flowing to the unit? Try changing the selector knob and trying it again good luck
1851878
I think I solved it. Once you clean it as the manual says you need to reset the system. With it plugged in but NOT turned on, put a paperclip or something in the reset button and press the (I think) Timer button. Should work then. The reset procedure I just described is in the manual right after the cleaning instructions.Thats funny V. Montez, I did the same thing - put it away for a cpl months and finally decided to tackle that damn blinking red light. Its all working well now!
1713921
I had to replace the entire unit so I'm probably not much help. I'd give their support center a call -- they may be able to troubleshoot it remotely. Good luck.
1149906
Try taking the batteries out for an hour from both units. Re-sync. Good luck.
946926
You might have a defective unit. Mine works great. I have had it for a year now and it works great! Haven't had to clean it once.
1722259
Hi Melanie, Sounds like somethings wrong. I put mine in the water first, then turn it on, & it runs.
2039817
Mine is still fine after almost a full year. I'd suggest you check the installation and if it still doesn't work well contact the manufacturer for a replacement unit.
662918
Press the SRC button to turn it on. If it does not work, it might be bad wiring or problem on the product itself. There is not many reasons that might cause it to go bad
902826
Try resetting it. If that doesn't work send it back. My wife went through three before we got a desent one.
1678861
I bought 2. 1 worked for about 10 days then stopped, and the other never worked. All I used them for was heating water. JM
1864400
Try inserting a new battery. When I first received my unit, the battery was dead. Good luck:)
443977
My unit stopped working after only a month. I tried to follow all the steps to fix it, but none of them worked. You may want to see if you have some hard water deposits. I decided to use distilled water to keep the deposits from building up. It worked...until the unit itself stopped working altogether.
1684391
I'd just back up in the "Menu Tree" and try again. If that didn't work I'd Power cycle the unit to reboot it and start over. Good luck.
634949
Double and triple check the battery positions. They can be tricky. Otherwise it should turn on no problem.
69999
try charging one at a time see if that helps..make sure fan is running..or try a different setting...other than that i dont know