I tried changing my brush and the sonic is not working. What do I do.
143692
Make sure the brush is properly attached, and that the device has a good charge. If you have the Mia 2, the Body Brush is not compatible with it. If this doesn't solve the problem, contact the Company.
121055
I have the Oral B sonic complete tooth brush and they claim it fits both complete and Vitality Sonic. But the deal is that generic brushes are not as good a fit as the real Oral B brushes so you are not getting a good vibrating pulse when the brush is turned on. Had I have known in advance I would not have purchased so many. If you like I can give you a set of three for free and you could try it out since I have so many. Hope this helps!
1824936
Depends on which part broke, the tip or the wand. Do you have another tip that you can use to see if that one works? (My setup came with multiple tips.) If it works, then the wand is fine and you need a new tip. Most likely, the little clip at the bottom of the tip (that connects to the wand) is broken. If a different tip does not work, then the wand may be broken. Are you still under warranty? If so, Waterpik will replace the wand or the unit if it is faulty. You'll have to contact them to see.
470126
I found out that it is very difficult to replace the newly bought battery into the shaver. I tried couple times and it fails and give it up. It might be that I donnot know well how how to do it.
603284
I am not sure I can help you.....My Sonicare is at least 7 years old....and the "E" series brushes work just fine.
797592
Hi, I've already tried this - Go onto amazon search and key in phillips sonicare toothbrush rs930 then hit enter, you will the description but at the bottom you will "what people bought at the same time" and you will see the replacement brushes. Just make sure and look at your before you order to be on the safe side. If that doesn't work. I have purchased mine at Kohl's - just bring one with you.
180158
when my sonic blade developed a fault i could not get any help from anyone including amazon
1800614
Yes. If you are looking for brushes to replace the ones you have, you must use the Arm and Hammer. The sonic ones will not work. Voice of experience. Made the bad choice once myself
380990
The piece connecting it to youer tap that they gave you was badly made. We had the same problem. if you get in touch with PUR directly and talk to a manager they should send you the new version of that piece. It works perfectly. i found this phone number 800-541-8001. Hope it helps
62304
If it's new, make sure the brush head is firmly seated. If it has been on the charger for 24 hours and still won't turn on, it may be defective. If it isn't new, my best guess is that it has died. That's how both of mine have failed -- one day they just wouldn't turn on.
55081
If it is Error 3 and the picture of the arrows going in a circle, I have been successful by: 1) remove the edge brushes and check for coiled up hair 2) remove the main beater brush and pull off end caps; check for hair/debris 3) When replacing main brush, carefully inspect the groove shape on the squared end of the brush end cap. It should drop in easily; you should not have to force it. If you have to push it in, then it is not correctly aligned. Hope this helps.
1904421
Contact the Sonicare, your unit may still be under warranty. If not, I do not know how the change the battery.
62302
When mine was brand new, I had that trouble, too. Try pressing the button in different spots and hold it down for awhile in each spot. Then when you find the exact spot where it starts, use that in the future every time you brush.
1987325
I have to press the reset button too. I also clean the brissels of the brushes. I found that this helps me not have to reset it as often. I still haven't figured out how to use the attached brush.
63192
Gee I am not sure. I originally ordered a new part because it just wouldn't hold a charge. But the part didnt work instead they offered to repair it for the same price. So I sent it to them and it has worked like a charm. I have had my original sonicare for probably 10+ years. After the repair they immediately sent it back. They were great!!
797594
Can't really help. That toothbrush was such a crappy product I tossed in the trash. The little brush heads kept popping off while brushing. I have owned 3 sonic cares. That model sucked. Save your money buy the bulkier Elite. The heads screw on and stay on.
778203
I use the "e series" for my toothbrush, it has a wide bottom. Make sure it get the right series. I have used Sonic Care for years and have always had an "e series" replacement . Hope this helps.