Did the filter come inside a box that was not sealed and in a plastic bag that was not sealed (just twisted closed)?
1470539
It must have been because had it come the way you describe, I would have sent it back.....
1470540
Yes. It has always come that way and we have been getting them over 2 years
1470541
Yes, they have come that way for at least the two years since I bought my system.
705329
No, mine did not; mine came individually packed in clear plastic covers/bags.
2167977
the box was plastic and I think it came in a plastic bag. Can't remember as it has been awhile ago that I purchased this.
1450106
Mine wasn't sealed other than the shipping packaging. Once you smell it you won't care lol
1963725
It's already in a bag that's kind plastic-y feeling. The dimensions of the bag wouldn't fit in my filter so I took a piece of women's hose cut it to size then poured the stuff in that and tied it off. Works great!
182289
When I bought mine, it was not opened. It was sealed in the box with plastic.
321874
It has a new filter in there, yes. (Only one, there is not an additional one inside the box.)
1319713
No, it's plastic. If you buy this, always store the filter in the supplied cloth bag and place the plastic cover sheet on it as well. I have done this and the filter has been in good condition since purchase.
1731664
No, the 12 filters were delivered in a cardboard box, and each filter was individually sealed in a plastic bag. They were not in Cuisinart boxes as pictured in the ad.
1662256
I purchased this product a few times. It always came in a zip lock plastic bag. It was never factory sealed. I don't know why it always arrives unsealed. I purchased it locally, it was unsealed, as well.
451678
Mine was shipped in a very long triangular box. The pole inside was covered with a long, thin plastic bag. The pole seemed well protected. One plastic end was open with the extra plastic tucked around the pole. The open end of the plastic bag might have been the opening where the pole was placed inside the long bag.
124768
Yes, mine came sealed and I had to break the seal to open. It is NEW and the same that I have gotten from the company.
1720344
I bought it and it wasn't sealed either, in fact the plastic it came wrapped in was a little wet. I was very suspicious and came back to this detail page specifically to check on this. Glad to see this is the first FAQ item! But yeah seems like there's no need to worry.
508137
It depends on the seller. The first order I placed, the container was not sealed and leaked inside the shipping box. The second container I received came in a sealed plastic bag.
1306273
Yes, it was sealed. It was great fir a while but then the cartridge got stuck and I can't get in touch with anyone to help me.
1258209
My one came in factory laminated red/white box. Items were organized inside the box. As I remember the box was sealed.
1662257
I'm sorry, I don't remember if it came exactly sealed, but it came enclosed in a plastic bag.