What happens to the books you purchased on the defective Kindle? Do you need to register the replacement to the Kindle account?
1456765
Once you have the replacement Kindle it must be registered but everything you have on your account still remains you do not loose anything that you purchased in the past.
1456766
Amazon automatically does everything for you. Your books from your old Kindle are placed in a small cloud in the upper left hand corner, you can retrieve them by clicking on the cloud and it gives you the option. New books purchased are automatically placed in your new Kindle. I find the new Kindle a bit of getting use to especially manuvering among books, going back and forth, but you will like the new lit up screen.
1456767
Usually the replacement is automatically registered to your existing kindle account when it is sent. If not, you can register the replacement and all of the books you have purchased will be available either in your Amazon Cloud or your Amazon Archive (depends on the kindle type you have). If you have purchased books from an ebook site other than Amazon and loaded them from your computer to your kindle, you will have to reload those from your computer. Hope this helps.
1456768
The books are saved to the Kindle cloud. If I'm remembering correctly, the new Kindle is registered to the account where the old one was registered and you just activate the new Kindle. The old one is unregistered when you send it to Amazon.
315586
I'm a customer. But, I would strongly suggest you contact Amazon. Generally, they will replace your item. You will most likely need to send the old one back, but I can't say, for sure. Amazon usually covers the products that were under their jurisdiction. (When I first opened mine, it went too far, and turned inside out, because I didn't know how to use it correctly, but, it went back down correctly, and was fine. Please contact Amazon! They are great to help! :) Best of luck.
1146927
Nope. Have to buy warranty within 30 days of original purchase. Only available on "used" kindle if sold by Amazon as a refurbished kindle.
846626
I did buy the replacement battery for my Kindle Fire and took it to Battery Plus and they were going to put it in for me. I found out there was nothing wrong with the original battery, the port where you charge it was wore out. I wasted my money. Now I have a Kindle Fire that does not work and a battery I can't use.
2190776
I loved mine and wish to get another one soon but you have to get one from someone with at least a 4 star rating. It keeps down the possibility of you getting a broken or defective one. If the person to got it from has this kind of rating I'd return it for another. It is a bit handier than my kindle. You have more app options for it and you can read from one than one book site. (Kobo, Kindle, etc.) I hope this helps. :)
574053
Download the kindle app. Then go to amazon and open an account. Go to kindle free books and download. I hope this helps.
1025781
Call amazon costumer service . If doesn't work Barnes and Noble's sell it for $20
1815677
Yes, download the Kindle app from the Google store and the from the Amazon account, download the books to your pad. I have it on mine and have access to all the books Ive purchases on Amazon
435291
Go to your amazon account under orders and use the contact seller feature. See if they will replace it.
1095976
Just a guy,Thanks...that helps me decide what to do. I checked again...to see if maybe I was going crazy...and I definitely 'see' previous screens after leaving them....sounds like a call to Kindle Support! As long as they don't take my Kindle without getting me a replacement FIRST! : )Thanks again
1239769
I have had an issue with the kindle app refusing to download or delete books. It will give me an error screen saying that it doesnt trust the server and then revert back to the home screen. Does anyone know of a fix?
1793702
Yes. Use the kindle app that is already on the tablet. All you have to so is log into your amazon account and you can download the books you have on your kindle account and even buy new books!
659007
I would go to your order info on your Amazon account and click on the seller to get the info for replacement.
1994705
I am not sure. The replacement Kindle is directly shipped from Amazon. So, the serial numbers are automatically linked to my account. Hence I am not sure if that is possible.
1511936
I would ask for the replacement. I just ordered a replacement Kindle 2 because I had several such cracks that ultimately led to the darkening of my screen to the point at which I can't read the darn thing any longer. I learned my lesson, bought the Patagonia case (and sewed in my own modification so that it now actually holds the device securely). No more worthless leather cover for me.
159155
Hi, Carlos! The Kindle is an Amazon product. Local stores sell FOR Amazon. I also bought mine locally at Best Buy and registered with Amazon. I buy my Kindle content from Amazon. I did buy my 2-Year Protection Plan plus Accident Coverage from Amazon. I think it is a wise choice to protect your Kindle!
169123
I think I have two answers for you. When it happened to me I got a "new" Kindle. But I always thought that it was refurbished, it went down in less than two years. I was told then that the practice would be to give me a new one for one of less value, by one step.