My water is not vortexing. What am I doing wrong. The power is on, but the water remains still.
1447731
If the pitcher is locked in place and the magnet is right, than you may need to replace the motor. I got a smaller magnet(spinner) and that seemed to work. The number for repairs is under the unit.
1447732
Check to make certain there is no water under the carafe or on the area it connects to the base unit. Then check the blue piece that sits loosely on the bottom center - it may be upside down. Also, after you turn it on and set the time, you still have to push the start/stop button. Hope that helps.
1447733
Have you put in the little circular rubber topped magnetic piece? It does not attach anywhere you just drop it inside the mineral cube with the blue/handle side facing up. The magnetic pull on this disc causes it to spin rapidly and creates a cyclone on the water that spins it. If you have already put the disc in then and it still doesn't cause the water to spin then you may have a defective machine.
1447734
I'm not an expert with this, but I find that timer settings are important. What I mean is that if a cycle was stopped and not reset that could have an effect. Everything has to be in place within the appliance for it to work properly. It's following the instructions and if that doesn't work, call the company. Good luck. I'm enjoying mine.
1447735
I made the same mistake. You have to put the spinner in the container. It is the spinner that revolves magnetically from the motor and that is what causes the vortex
1447736
i would make sure the bottom piece is in correctly, and the base is secured correctly. Sometimes mine will not vortex unless I make these adjustments. If it still doesn't work, I would call customer service. Good luck!
984920
Yeah I had it happen. Water catches and then light stays on. Try tapping it or letting a little water run off til it clears.
877530
If the light is on and the water flows through it, then it is functioning properly. You should check to see if there is no water in the glass bulb compartment.
1072481
Are you filling it to the max fill line? It usually takes a couple of minutes for the water signal to reset. Mine did that and I lightly banged the sides and it started working. If that's not the problem then you may have to call Edge Star for help.
221325
There is a flow regulator on top (little black nob with and arrow) try changing it s orientation until you get your desired flow...hope it helps.
1707158
Make sure you have enough flow volume. Check minimum water flow to turn heater on(min gph to operate)
1756151
I just push down on the side some for a few minutes. Once enough I the water I out I can then open the air plug and release the air. The water flows out thereafter!! Hope this helps.
1292131
Mainly due to the impeller. The top portion must not be working. Did you plug the system in? If you can't here any water movement or the system running, then it has malfunction. Try changing the impeller first.
1572114
I have the same problem. There is a design flaw, get a sharp pointed knife or something and move the drain hole line inside the water resorvoir. The water is not draining into the lower part. I am going to ask to get mine replaced. I see at least one other person has had the same problem
1475052
To tell you the truth I haven't seen anything floating. I will check again and respond. I would return it if you're not sure.
1056245
have no idea - plugged in wall...check! turn timer on... check! water turns to steam within minutes.. check! possible problem with your machine and may have to send back
608233
I'm having the same problem and haven't figured it out yet. I've had this skimmer for over a month now and so far, it's useless. If you get a good answer, please let me know.
1528014
When I got mine out this winter it was doing the same thing but I had put new filters on it and think them weren't soaked yet. I changed the water and restarted it and the thing has been working ever since so that is all the help I can be.
2227112
Please check water pressure. We had same issue until we lowered the pressure. Best of luck
2164390
Check to see if your water level is covering the entire intake pipe. It should be. Also, If you have the skimmer attachment installed, it might be contributing to the problem. I run my filter with it out of the intake line, with better results.
65237
It must be due to weaker water pressure at that jet. Or a loose connection within the PVC pipe. If those are improved you should have a fairly strong whirlpool vortex.
1068363
No. Turned if off for the winter. Turned it back on for the summer and it sounds like it is running but there is zero water being pulled out of the air (after a week). I'm doing internet searches to troubleshoot but there aren't really any settings to change. I think it's just busted.