I got the Samsung Smart Dock Multimedia Hub. With the case on, the phone is charging but doesn't recognize the dock. Case off, no problems. Why?
1468049
Make sure dock plug Is all the way in, case might be preventing that. Therefore not passing data the right way.
1169391
Jennifer, unfortunately Samsung released the S5 without DockMode. Because of this, the two are incompatible.
282610
I just ordered a dock in July, 2014 and will say I am sadly disappointed that the flaw still exists...my dock routinely becomes "undocked" while still being docked if this makes sense. It seems as if the slot for the tablet to slip into is too wide so there is give between the dock and the tablet that should not exist. I'll be returning mine today... haven't decided to try a replacement???
1930182
Yes. Docks don't work with most cases. The only notable exceptions are OEM cases from Samsung, and even then they may not work.
1134517
my note 4 displayed "The dock is connected" but the interface for docking mode did not come up. You must go into settings under "Day Dream" to activate the docking mode. The audio jack on the dock does not work with the note 4, Audio does work via the HDMI port though.
461157
Hello there should be no problem but I heard it should work but double check plz. but as far as charging its really fast I am charging my Samsung S4 on the smart usb. I dont think it should be a problem for your case.
664038
This dock ONLY works with the phone itself. The phone can NOT be in any type of case. It's a tight fit with just the phone.
213652
I've never tried to charge it on a dock, but my best guess: no. The hole for the charging plug is set back into the case so that a rubber cover can flip up and secure over it. I definitely would not be able to sit flush on a charging dock (unless the dock was designed to overcome this). But again, I've never tried it...just my best guess.
1595072
Hello, when I initially purchased this the problem I had with the dock is the power supply to the base would not stay in the base. It has been several years and I communicated when I returned what the problem was. Good luck.Update. I did not answer your actual question. I don't think it fit with a case, it was made for the phone alone (i.e. without a case).
103746
When I put my phone on the charging dock it changed the screen to a black and white docking screen. I didn't have to do anything to get it to work.
1480251
It doesn't really stay in dock mode for me. If it actually goes into dock mode, and you have a music shortcut on the dock screen (which can be customized) you can play music through the speakers while charging. But if you end up pressing the home key and taking it out of dock mode, it stops playing through the apeakers and the you'll have to undock/redock again to play through the speakers. Its really annoying. If you end up getting this dock and figure out a fix, please let me know!
699748
I got it to work as a desk one also. You just have to close the mobile apps first. If it helps, I actually did away with my desk dock. I use a squishy, foam like, universal holder, my wife picked up somewhere for a couple of bucks. I just plug the charging cord in, and turn on whatever app I want it to use.
942461
I just attempted this once you brought up the idea and put the spare battery into the slot in the back of the dock. the little green light showing that it is active will turn red to show that the battery is charging and if you place the s4 into the micro usb portion it will charge as well so that you will have both charged by morning. Works amazingly!
1287928
You have to hold it. Then it should charge. If not try charging the case. Still not working return it for a refund
1566840
yes, the docking port has been improved and I can leave the protective case on and charge/play. The older unit was not able to charge in the case.
943960
Dear friend! I am using the dock with the standard apple cables as well as the belkin auto transmitter. The volume is soft, but it is charging. So I am not very happy with my purchase. I have read online it's not only me that is having problems -so maybe it's a problem with ios7. Hope this helps
573508
No you have to take case off. You have to have it plugged in to use.I like it because sounds good, and always charging while in the dock