My stoneware does not sit secure in the base and the lid can be wiggled. Neither part fits tight and secure. Is this normal?
1463403
You can address your concerns to rival customer service:email: customer_service@jardencs.comTelephone: 1-800-557-4825
1463404
It is normal. As long as the stoneware absorbs the heat from the outer part and cooks correctly...it is fine. Your lid is fine. All my crockpots are the same. Good to let a little steam out while cooking is occurring. Enjoy your new crock-pot....I love mine.
1463405
No that doesn't seem right. I would contact the manufacturer and see what they can do.
1463406
the stoneware should sit firmly but the cover will have wiggle room to allow for steam to escape.
1463407
I ask the very same question when I received my crock pot but this is normal! Unlike the old version of crock pots that we are use to this one has heating elments all around the crock insert to allow even cooking! The lid allows steam to escape so you are left with perfect dishes everything! I have made all kinds of things in mine and have never had any issues..I'm still in love!
1926919
It should fit the base just fine, but not the lid because your lid is curvy according to your manual online.
1199632
Nothing, the stone fits snug unto the base, the base has rubber stoppers that should hold the base unto the surface/table. You just need to ake sure the table is dry so the rubber grips it nicely.
1252592
I think there is no problem there. However I wanted to put this comment, one of the lids broke, by itself, while it was on fire. The good thing is that when it broke it did not shatter glass everywhere, kind of like when the car windshield breaks, but still, now one of my pots has no lid.
117874
The lid on mine is wobbly, too. Every Crock Pot I've had (and I got my first one back in the early 1960's) has had a wobbly lid. It's designed that way to allow some steam to come out and keep the lid from popping off like a pressure cooker would. This one may be a bit more wobbly than some others, but it works just fine. I have dinner cooking in mine right now, and I can guarantee it'll be ready when I want it -- and delicious! :)
638291
I'm not having any problem with mine. I also have a glass stovetop. No suggestions.... Except to enforce to warranty.
65749
Mine became looser and looser everytime it popped off. It got to the point where I don't even bother putting it back on anymore. Wasn't an issue for me since I didn't really care for the core stones anyway. I'm sure if you were set on a certain stone you could use a dab of glue to hold it on or something.
1327981
I don't mean to sound condescending, but are you putting it together correctly? I have used mine many, many times for both; I've never had an issue. It does go together a bit awkwardly, and you have to push down against the spring and lock it into place with the lid. I've used mine at work as well; never had a problem.
1430436
it does appear tight...just make sure you click the lid shut :) thats been my only concern if i forgot to
2277248
I've had mine for a little over a year and the bottom is loose. My husband's is also. Not a huge deal, but I would buy something else if I knew it would not do that.
585725
Agree with the first answer; Calphalon lides don't fit in this item. They slide around and/or slide out completely.
613226
I have microwaved food in the stoneware without problems. That said, I don't know what the manufacturer says about this practice.
2089037
The lid would sit on the edge of the pot , but from what I can see and measure, it will not sit down tight in the pot. I would recomentd it if it is not important that the lid fit tigh. I don't know of any other small lid. Sorry I can't give any more information than that. Joan
659200
That's a bit odd, we have had no trouble latching the lid. Are you sure you are seating the lid properly; if so, then, as inlikely as it may be, perhaps the lid is misshaped or the latch deffective.
474726
That happens when the lid gets misplaced... try rotating the lid... works for me..
1985266
Well, me and Momma jest checked and we can't find em on Amazon. Just goes to show ya can't find everthang on Amazon. But ya might want to check over at ohiostoneware.com. They have lids ta fit ever crock they make an theyre nice lookin too. We didn't git any but they sure would look good. Check out th other nice stuff they got there too. It's some mighty fine lookin stoneware!
2055179
Mine does not fit snug, but there is no gap. You won't get the proper temperature if it doesn't fit right. There should be a rubber gasket on the edge of the lid.