why does the door jiggle when shut in locked position.
1456147
I finally called Sentry customer service and was told that the insulation in the door expands when heated by a fire--so tight that "you'll have to get to fire department to pry it open". The instructions also say that you have to compress the gasket when closing the door for a water test. They are sending me a gasket.
1456148
i have no clue, my does it too, but i recently had someone try to break in it and step on it stomp it, jar it, and it still works and the door is even more looser now lol, but hey it did its job
1456149
Not sure how much movement you mean by 'jiggle' but our has a slight amount of play when closed. The little amount of movement is most likely due to the space allowed for the lock pegs to meet with the receptors in the frame. Again, the jiggle in our unit is rather minimal. Hope that helps you.
1456150
To be honest I've wondered about that myself. I just figured that since it's certified fireproof that it's ok or maybe even necessary. Have you attempted to ask the company?
464692
Just turn it and kind of shake/jiggle it off. I had the same problem the first time I unlocked mine.
1112408
Mine did this after some use. Here's what I did. Open the door all the way and use pliers to move that flimsy hinge at the bottom slightly to the right. Gently. It's really of poor quality. Now the door closes all the way. Clever me.
1823938
Hello, I haven't experienced this issue, the only time the door relocks is when I close the door. It sounds like you may have a defective door lock.
2048946
It only locks in an open position. When closed it is in an unlocked state (allowing gravity to do its thing).
1052806
Hi Nancy. Once that door drops (closes) - it isn't opening up, being pushed in, out - or other wised open; unless done so with the collar - or manually through the panel.
1242971
All of the latches have a screw on the side of the machine that holds the outer cover. The bottem screw on the right can be tightened too much making it difficult to close the door without making a loud snapping noise. There are two ways to solve the problem. The first is to loosen the screw about a half turn and the second is to press the release mechanism before closing the door which takes the pressure off of the latch completely as you close the door. Care in using the door mechanism solves the problem. If you have difficulty closing or opening the door, loosen the screw until the door opens easily then tighten it a quarter turn. If you adhere to this procedure the door problem is eliminated. It is really a great microwave.
42925
You press and the door unlatches perfectly. I do not need the other hand. Yours has a problem, send it back
1833670
Sounds like the lock mechanism might be bent. Once it's open it should spring open and stay open until you squeeze it closed and put the lock in place to hold it closed. Are you running your hand or glove over the lock lever forcing it to close and lock when squeezing?
997035
Try doing the combination again and turning the handle to lower the bolts. If the door is open and you turn the handle the bolts can lock in position and not allow you to close the door.
609451
I initially thought it was stuck in the closed position, a defect. It was very difficult at first, but you need to turn it to the open position. Now it opens and closes easily.
2003705
You have installed it wrong. Mine did this and I went back and read the instructions and I had the mechanism inside installed 180 degrees off. Reinstalling it correctly solved the problem. This feature (pushing the logo button) allows you to lock the deadbolt without entering the combination and it should only work once for locking the door. If it works all the time anyone could walk up to the door - push the button and open the door. Please check your installation.
997037
Sounds like either something is blocking the door OR the bolts are not fully open. When this happens with my safe, I re-enter the combination & turn the lever to open. Hopefully you can then close the sale & turn the lever to lock.
2139279
I did not have this problem. It sounds to me that one of these things is likely:1. You installed it wrong and you need to take it apart to reinstall. 2. Manufacturer defect.Hopefully you did not close the door and end up on the outside, because then you will have to try sliding something in between the door to push the lock out of the way. It will move even if the door is locked.
1549398
It will not hold the door firmly in one place like a door stop. It can be set to swing the door open or swing the door closed. You can adjust how fast and hard it does this with a set screw. I use one of these hinges in the center of my junky, builder's grade pressed cardboard bathroom door and it gently swings it closed. You can use multiple hinges and set the tension higher for heavier doors or for a more forceful close. Basically, it's just a door hinge with a coil spring on the pin. There is no mechanism on the hinge itself to lock the door in one position. You are just adjusting the tension to open or close the hinge. I think it works well for it's intended purpose. It will not hold the door firmly in one place like a door stop. It can be set to swing the door open or swing the door closed. You can adjust how fast and hard it does this with a set screw. I use one of these hinges in the center of my junky, builder's grade pressed cardboard bathroom door and it gently swings it closed. You can use multiple hinges and set the tension higher for heavier doors or for a more forceful close. Basically, it's just a door hinge with a coil spring on the pin. There is no mechanism on the hinge itself to lock the door in one position. You are just adjusting the... » Read More It will not hold the door firmly in one place like a door stop. It can be set to swing the door open or swing the door closed. You can adjust how fast and hard it does this with a set screw. I use one of these hinges in the center of my junky, builder's grade pressed cardboard bathroom door and it gently swings it closed. You can use multiple hinges and set the tension higher for heavier doors or for a more forceful close. Basically, it's just a door hinge with a coil spring on the pin. There is no mechanism on the hinge itself to lock the door in one position. You are just adjusting the tension to open or close the hinge. I think it works well for it's intended purpose. « Show Less
1112409
Mine was doing the same thing only after a few months of use. I used a needle-nosed pliers to bend the hinge on the left hand side just slightly. For ours it helped to bend it to the left and we continued to use trial and error of bending slightly then closing the door and repeating this until it closed snugly against the frame. Seems like a temporary fix, but hopefully it will hold out for at least a little bit. I also tried e-mailing the company about the problem and am waiting to hear back.
522840
Whenever you shut the door, it's locked and a code is required to unlock it. You'd have to block the door open to keep it unlocked.