What is the warranty policy on this. Our cooker, around 6 months old is not powering on?
1483734
Hi I think the warranty policy is 1 year. How ever I found this on the manual which came along with it. Check this out if this would help you in anyway.
1483735
From the manual:The the manual states that the warranty is 2 years for home use. Contact is either, 1-800-231-9788, or or www.prodprotect.com/applica. I haven't used mine enough to break it, so I cannot evaluate their customer service. (RC5428)
1483736
I am not sure about Black and Decker's policy but the same thing happend to mine 8 months after I bought it and I was able to get a replacement from Amazon.
1483737
I sent back this cooker same day because i ordered wrong one and i used to have one same like this with same issues as you said.. so i bout a small cooker from Walmart
355020
Yes there is a warranty I recently purchased this oven but the first one they Sent me wasn't working I've reported it and few days after they sent me a new one.......
1293351
have only had that happen when battery was weak.otherwise it is very dependable.i'd contact kitchen aid about warranty
2220835
I did not check the warranty... It's just natural thing to do (buying TATUNG rice cooker for daily cooking). You'll know whether it's working as soon as you start using it, then it normally last for couple decades, until the plug and external wire wears out.
21689
I can't comment on their warranty policy. You'll have to contact the company and ask them. I switched to the Breville and that works great.
1431779
Whenever it has lost power, I've plugged it in to the charger and has plenty of power after a few hours. Don't remember facts about a warrantee. Check with the manufacturer
493930
You are lucky ... mine lasted less than six months. Apparently the fuse needed replacing but I would have to send the whole thing back to the factory.I decided the $170 was a sunk cost and just threw it out. Never liked the fact that it had no on-off button nor temperature control nor removable liner, making it very difficult to lift and move. I now use a crock pot and it has all those things and only cost $20.00
2069137
Less than 2 years seems not right, I would contact Kitchen Aid. On the box they state you have a 1 year replacement warranty. So I would give it a try!
2177145
The crock pot will turn off. I've lost 2 meals to power outages in the neighborhood. I've basically gone back to my old crock pot with a knob because I know I can trust it.
1249277
No clue @ warranty - but i love this thing - it is my second one - the first one i had for almost 6 years , dropped when i knocked it off the kitchen counter. You will be happy ( just don't use it on the highest setting as its very hot)
103943
Mine broke after a month and a half I called Amazon and they replaced it. It has a one year warranty through kitchen aid.
1070895
I doubt it. I could not even get ahold of the company regarding my warranty (it quit after three months use) using the number on the warranty card. If you have not purchased this yet, I would seriously encourage you to get a different model. I purchased the Elite pressure cooker from HSN. I have had it for over a year with no problems and love it. Hope this helps you.
253590
You may want to contact the maufacturer directly. There may be a customer service number on the booklet that came with the slow cooker or possibly on the box itself.
1976447
Not sure about a formal warranty, but I returned one due to warp and received a new one without any questions.Good luck, I've enjoyed cooking with it.
1271000
The Cuisinart had a three year warranty. I called the company and they have replaced the slow cooker. However I had to give them a check for $10, return the broken cooker, and pay shipping. My cooker came in less than two weeks and I am returning the old one tomorrow so I have no idea what the shipping cost will be. The box states it weighs 16 lbs. I am thrilled that it is being replaced. I really don't know what to tell you. My friend has had hers much longer and loves hers. Best wishes with your choice.
1411987
how do you return a kettle under warrantee? Ours no longer works properly and is only about 6 months old (won't turn on).
1280068
I have used if for approx. 6 hours across the first year and now it no longer turns on. Probably a failure of the pressure switch. Out of warranty so it will be an ordeal to get it fixed for less than the cost of a new one from another manufacturer. I am starting to think that renting makes more sense. You won't use it very often (if you are like most people) and it probably won't work when you need it.