we bought the $27.75 repair kit for ipad 2. when we opened it, the top corner had shattered & is not usuable. can we order this separately? thx
1447844
You should be able to order just the digitizer seperatly... After getting a refund from your broken one of course.. You would think they would send u a new one!
1447845
Sorry, but I haven't seen it without the tool kit. But, first I would try returning the one you received as it was broken in shipppment and not by you.
1535362
Yes, you can return the iPad to any apple store, they will replace it. But you have to pay $50.00 because it's not a software or hardware issue.Good Luck, FM
1391628
This kit will replace your shattered screen.....The LCD should still be intact if you can still use the ipad now.
882211
I am not offering any items...but if your screen is broken, do what I did...purchase the glass on here and find a store to install it...way cheaper. u save abt 100
1444139
I didn't. I will not be ordering that product ever again. It is just too fragile. If you bought recently then I believe they will either refund you or exchange for a brand new one.
1320563
Hi Alicia,Thanks for your iSmooth purchase! We can absolutely send you a replacement screen protector, but we do not recommend installing a screen protector on a broken screen, as it will only bubble up, and will not give you the best results. Just email me at support@ismooth.com or you can call 800.853.7520. Make sure you have your 17-digit Amazon order number handy, and I will be sure to take care of you. =)Talk to you soon,KyleeiSmoothCustomer Support
2224727
Yes...Mine had some damaged, and after calling the company, they replaced it, at no charge...You should call them, Good luck, Bily
908682
I ordered 2 separate screens one was only the digitizer so I ordered a different one this is just the part that goes under the actual screen, now the other I ordered came with the screen and another digitizer and the tools but no glue and that is needed thankfully a local cell store helped me out with that. I would ask your provider what exactly you need and if they assist if not ask another I went to sprint and my provider is verizon of course they just wanted me to buy a new phone of course definitely check around because it is repairable.
1015459
Searched Internet and YouTube. Sorry I don't remember specifically. Look in the reviews to see if someone posted a link. It was difficult and corner broke a little due to my iPad corner being crunched. The instructions warned about this. Good luck.
900942
I think the touch screen pad is a part of the glass...so you probably need to order the glass to fix the touch.
1159044
The previous 2 posters did not answer your question. Scott P. is wrong. This is not a digitizer, this is an lcd (actually led) screen. This product as described and pictured appears to only be the lcd screen itself which is inside the ipad case. Assuming your screen is still visible and usable, but the very outside layer is cracked, this is not what you need. search instead for "front panel."
1658717
It seems to come in original packaging, but don't believe it. My iPad died after ten months and Apple would not honor the warranty because the seller had messed with the insides. Buy directly from Apple.
488019
The kit would only fix a broken screen. Can you still operate your device? Is the background color or overall tone of the image green? It sounds like you are having issues with the video chip or other "in the case" component. Take it to an official Apple repair location...the other advise buy another one : )
1066405
you can purchase Apple Care on your item just like a new item. The warranty on this is 1 year just as a new iPad would be.
1298072
You have to order it separately. This is the stuff I bought which was WAY more than enough, but did the trick!YUYIKES&trade; 2mm 3M Adhesive Sticker Tape LCD Screen/ Digitizer Sticker For HTC 4G Evo Supersonic, Incredible, HD2 T8585, Desire, Hero, Legend, Diamond 2
2226063
If I understand your question correctly, yes. I broke my lcd, digitizer and glass. This part arrived with all three of those broken components pre-assembled. Its an extremely easy fix. Let me know if you have additional questions. I used youtube as an instruction guide to complete the repair
1621946
I contacted the company and asked them this when my daughter's ScreenMate broke after a fall of several feet from the stockroom shelf to the stockroom floor (the ScreenMate broke, but her iPhone was fine!). They said to just carefully lift from 1 corner and the iloome should pop right off. She hasn't yet ordered a new screen protector, so we haven't tried removing the broken one yet.