I purchased this case & I'm wanting to know what the warranty is? I purchased a year ago today (funny) and the case is not holding up. Please contact
327394
Did not hold up well. purchased for Christmas gift needed to replace in June.
1473244
Lol I purchase 8 mth ago n use it to road trip to Thai when reach hm d rubber melt n they change for me for free.
1054362
Same thing happened to me. Email them: cs@tridentcase.com. They are very nice and will mail a new one to you. Mine arrived within a week.
1461456
Apparently if you buy directly from Spigen there is some warranty. If you buy through a third party, they deny any warranty. A warranty would be important, however, because the hinge is junk and the cover breaks off. Don't buy it.
1099335
i had a similar situation ,but my case wasn`t even a cracked , just a little bit on the side where you don`t even see it , but after i contacted seller and explained them , they just asked me for a pictures of the damage and Yes, they did send me a new one. I`d definitely give a 5 star for the customer service
551746
I own this case & I love it. I really don't know how u can repair that. Mine is in top shape
1401780
I'd contact Clam Case for support issues. My case works fine except the fact that in now has cracks all along the bottom. All of the people I know who've purchased ones have the same issue. If you're within the return date, I'd return it because it's inevitable. http://imgur.com/5HQmqT1
364481
I'm not sure about the warranty. I returned mine to Amazon within their 30 day window and received a full refund less about $6.00 in shipping costs. It was a true otterbox case. Not a counterfeit.
1956354
that hasn't been an issue for me. Just the case falling apart. I wouldn't recommend this case to anyone.
292114
Had the same problem with mine and I was able to go onto the otterbox website and click on warranty. That will guide you through the warranty process. I had to take a few pictures of the case and upload to otterbox and they sent out a new outer cover withing a few days. When you go on the otterbox web site the support tab is the fourth from the left. Hover over it and you will see the drop down menu. Directly under "contact otterbox" is the option to submit a warranty claim. When you get your new cover try not to take it off and put it back on too many times. I used to take mine off once a week to rinse it off and that's when mine started to stretch out. I have just left my new one on and I haven't had an issue.
2107291
I would contact Otterbox through their website and see what they say. They are pretty proud of their product, so kudos to them if they back their product up.
2243277
I have- I have had this case for 6 months & it is getting worse. If you go to the OtterBox Website, they will explain how to go about filing a warranty claim & they will replace the case for free once I believehttps://www.otterbox.com/on/demandware.store/Sites-otterbox_us-Site/default/CustomerService-Warranty
20542
Honestly, I've had this case for a few months now, and it is fairly scratched up on the back. The only way it gets scratched is when I set it down on the desk, because it travels solo in my pockets. I do not know how to take advantage of the warranty, however, if several cases are getting scratched (yours, mine, cases from other reviewers), I don't think that the case is really anti-scratch. I accept it for what it is, which is a cheap case that does a decent job of protecting the phone. Sorry that this doesn't really answer your question though.
1323367
Sorry do not know what to tell you because I paid for mine but never received the case or a refund.
1378106
I had one break shortly after buying my case. They replaced it without any problems. I've had the new one for a little more than a year now with no problems.
933289
Same here, I tried to return it and they're really cool about it but I didn't make the deadline for shipping it back in time so now I have a useless case that doesn't work. Total design flaw or they sold us a flop. Not sure which.
1009588
I don't know about the warranty. I have been using the case since December including the clip with no problems. I saw the comment about the clip in the reviews so was concerned but it has not been a problem for me.
2107294
The case should have a 1 year warranty for the case only, but not the phone. You might be thinking of another company if it warranties the phone.