Door will not stay down how do I fix that?
1467799
Most likely something is blocking the sight of the infrared light that triggers the safety feature as the door closes. Clear the sight path or align the two eyes. Tom.
1467800
Is there something in the way of the sensors that keeps it from closing? Otherwise, Chris is right- adjust the down limit.
1467801
This is the most poorly designed opener I have ever owned, take it back and get a different model if you can.
1467802
My husband has been fighting with his too for weeks now. He's tried re-setting several times with no luck. We have been manually opening our door ever since we bought this one!
1467803
Go through steps to program down limit in the install manual- mine still does this from time to time
273276
Try putzing with the door safety; I had to remount my unit in the RV because RV-mfg just set unit in place and rough road conditions bounced unit around, jarring my door switch.
129612
There should be a couple grommet holes in the door for you to use a ball bungee to hold the door up. Just roll it up and bungee it in place.
1058054
Twist (like you would a jar top) and turn it. It will go down and then secure it by turning it into place.
2017559
Push it down and you have to hold it down. Pull it all the way up and it clicks into stay open.
817932
Make sur you push it down. It should kind of click. Once in, it's pretty secure. If not, something might be off.
515825
Chance are there is a little pressure on door due to misalignment or loose hinges. Push in on door while positioning magnet, I am sure this will work. Once door open adjust hinges fully to tighten closing of door.
2076245
I'm sure you have the magnets in place on the doors to hold them closed. Like any other piece of furniture with doors if they are out of alignment they won't stay closed. Is the unit level. Meaning those center supports under the center I actually took out because were to big causing a slight arc in the unit. That could be a problem. Also, if you try loosening the screws on the hinges to allow the doors to settle and screw them in lightly and evenly that might help. All I can think of.
885844
Both of mine were weak so I replaced both. Your concern is a good one because they are VERY stiff when first installed. It took both hands to pull the rear "door" down. However, after a few months it becomes easier to pul down. Hope that helps.
223066
The door must be parrell with the floor. You controll the down travel of door with adjustment on door opener. Not sur I understand your question. If your floor is not flat and level then this item will not fix your problem.
48763
Sorry, I can't help. The model I have the bottom is attached. The only part not attached is the top and it zips on and the doors also zips shut.
1052806
Hi Nancy. Once that door drops (closes) - it isn't opening up, being pushed in, out - or other wised open; unless done so with the collar - or manually through the panel.
895081
I had this same problem. It really was not a problem at all. All you have to do is make sure the gate is squared up. Make sure the top is directly over the bottom, use a level if you have one. Make small adjustments until you hear a click when the gate swings closed.
1291966
Along with what everyone else has said about using a screwdriver and hammer, try opening the door slightly. When the door is closed there is more pressure on the pin than when the door is slightly ajar. Good luck!
1112409
Mine was doing the same thing only after a few months of use. I used a needle-nosed pliers to bend the hinge on the left hand side just slightly. For ours it helped to bend it to the left and we continued to use trial and error of bending slightly then closing the door and repeating this until it closed snugly against the frame. Seems like a temporary fix, but hopefully it will hold out for at least a little bit. I also tried e-mailing the company about the problem and am waiting to hear back.
530348
press the inside pan down until it clicks into place. otherwise, it sits too high for the door to close properly.
1853513
Make sure your setting is showing a number on each display window-accomplish this by turning the knobs, if you don't set it on a number it will not stay down. Other than that I have no clue for repairs !