My daughter inadvertently discarded the disc sleeve with the serial number for installing the program on her pc. What can we do? Thanks.
1461390
I would call Smith Micro and report this problem. The number is (949) 362-5800. Good luck! :)
1928470
Mine came on disk, but there was an update available that I downloaded and just used the license number from the retail package
719281
The program will be the same dl'd or delivered on disc. The registration key will work on both. Side note: There are so many many better free programs out there on the net. In fact, I thought they were giving burn express (might be different than Burning Rom) away for free on the site not to long ago.
945402
If you buy Phoenix it comes with a special cable that identifies the program as genuine...This won't work natively. There are other methods which I will not disclose here.
1638014
I did not use the disc that came with the box. I downloaded the trial version (2015) from the web site. Then, I use the product key from the box to activate.
555631
I wouldn't know, the software was missing and they won't respond to my emails to get the disk. So we have not used it.
2076445
Glad you asked. Did the same thing to my disc as well, you have to tear the entire thing apart if you want your disc back. =[
308832
Yup, I have done it myself a few times. Just put in the DVD and it will either automatically come up or you can search DVD and find the program (included with the laptop).
894952
I received a disc with the scanner and on it was a user's manual in PDF format. Can I email it to you, in case you did not receive the disc?
156630
Not quite sure what's preventing you from simply installing it as you did before. Unless you no longer have the requisite serial info or password to do so. I'm sorry I'm not very helpful. I can tell you that personally when I have had the need to install on a new computer and can't find either the disc or the info (which is almost always the case) I simply orflder a new one. The version I have isn't very costly and there are a number of places to find em. Good luck. Maybe you should ask a thirteen year old. I'm 50 and that's what I end up doing.
1202138
My package came with a disk but I downloaded the newer updated version and used my product key number from the box.
398900
I am not sure what you can do if you bought the download version. If it's the disc version as said in another one you can go into your orders and go through the list and find the return/replace and go through the steps.
1299763
As far as I remember you have to enter a code and then download the program. Edit: I see from my review I had problems with the file and ended up having to buy a DVD. I wasn't the only one though I don't know how prevalent the problem is now.
2132713
I would recommend removing the old one. Though it's never happened to me, I've heard stories of extra weight/thickness causing problems with the disc drive.
1317189
I'm not really sure as of yet, just started to use . But some DVD's have pirate installation incripted in the CD. I'm expirementing with my camera, and haven't found an easy way yet ! When I do, I'll post it !
2060680
Nevermind, I just found the replacement install cd. There are other games for this on the website too.
1150643
You can download the program online. I also have the Cd's but I rarely use the Cd's