My daughter got this from birthday present. she makes noise but it does not move. I think it is defect? Is there some kind of manufacture warranty?
1474650
I purchased this one from Amazon and found it was defective too. From the beginning, it did not make sound or move easily, i.e., you have to press its paws or somewhere really very hard to get it to act. After a while, it did not move at all. We contacted the toy maker and they sent us a shipment tag to mail the toy back. They are willing to refund it as the toy is not in inventory. But we have not received the refund check yet. It may take a while though. We ordered the second one from Amazon for our daughter as she really loves this toy. The second one is wonderful. She has it for over 2 weeks and it is perfect still. I purchased this one from Amazon and found it was defective too. From the beginning, it did not make sound or move easily, i.e., you have to press its paws or somewhere really very hard to get it to act. After a while, it did not move at all. We contacted the toy maker and they sent us a shipment tag to mail the toy back. They are willing to refund it as the toy is not in inventory. But we have not received the refund check yet. It may take a while though. We ordered the second one from Amazon for our daughter as she really loves this toy. The second one is wonderful. She has it for over 2... » Read More I purchased this one from Amazon and found it was defective too. From the beginning, it did not make sound or move easily, i.e., you have to press its paws or somewhere really very hard to get it to act. After a while, it did not move at all. We contacted the toy maker and they sent us a shipment tag to mail the toy back. They are willing to refund it as the toy is not in inventory. But we have not received the refund check yet. It may take a while though. We ordered the second one from Amazon for our daughter as she really loves this toy. The second one is wonderful. She has it for over 2 weeks and it is perfect still. « Show Less
1474651
There are 3 settings on he back right paw. They are on off and try me. Maybe it is in the try me mode.
1474652
I purchased this one from Amazon and found it was defective too. From the beginning, it did not make sound or move easily, i.e., you have to press its paws or somewhere really very hard to get it to act. After a while, it did not move at all. We contacted the toy maker and they sent us a shipment tag to mail the toy back. They are willing to refund it as the toy is not in inventory. But we have not received the refund check yet. It may take a while though. We ordered the second one from Amazon for our daughter as she really loves this toy. The second one is wonderful. She has it for over 2 weeks and it is perfect still.
1474653
If its a defect, I'm sure if you took it back to any toy store, Target, Wal Mart, they should replace it. Double check and make sure it's not on demo mode, but switched to on. That could be the problem too
1511423
I'm wondering about this as well...seems like it would have this issue. I just got one but am concerned about using it until my 4 month old can roll in all directions and right himself if need be.
2185216
so far we meaning my granddaughter has had no problems with her twister dance rave,at least not yet. My suggestion is maybe your twister may be defaulted,try to send it back for replacement or refund. hopefully granddaughter will not have this problem too!!!
1270408
Sounds defective. Ours worked get for a couple years, then had trouble moving, buy then my son had out grown it.
2264919
Ours does vibrate so it sounds like it's not working correctly. I would suggest trying new batteries. I think when our batteries died the vibrating stopped first.
1619423
Lisa, I'm sorry you're facing difficulty with this music box. My granddaughter's is still working fine. Perhaps you can contact the manufacturer and politely ask for a refund or ask for an explanation and remedy. I hope this helps.
1514855
Since it's a gift I purchased for my daughter in Australia, I contacted the seller. He originally said he would replace the item but later came back & offered me half of my money back. I didn't feel that was ethical or fair so I filed a claim with Amazon. If you have registered the warranty with Clairsonic, I would contact them first. If not, then I would contact the seller. Good luck, I'm still waiting for a resolve.
324942
sounds defective. I would call company or just send back. Mine works great for long periods. Just got another one for my sister.
1935332
I baught this item as a gift. As Yet I've yet to hear of any oriblem from the personI gave it to.Personally, if still under the warranty period, I'd return it to Amazon. OR I'd return it toSeard for repair. Frank Seard would probbaby
863181
Mine doesn't have any play in it. Maybe there is some type of defect? It might be worth it to do an exchange on it....after you hear from other purchasers to see if any others have the same problem. Sorry I could be of more help!
1393979
LOL omg send it back !!! It makes a little noise but no vibrating of any kind. I love it sorry you got a bad one sounds like. Good luck and Merry Christmas !!! Gordy
1028952
I would see about contacting the seller and see if they can send you a new one. I had no issue with my nieces. We put the batteries in and it worked great. Sorry yours is having issues. I bet the person you bought it from will give you a new one in exchange of your not working one.
1552553
I bought this for my 2 year old grandson and we have not had any problems. I think you may have a defective item.
413767
I just received mine and due to comments that said it does meke sounds I ordered this rocking horse .. It DOES NOT make any noises . Sending it back bummer !
1316846
I asked my daughter and she says that the latch seems strong with pretty rough play from her 4 year old so not sure if yours is defective. Those toys are usually very well made so may be worth a return to see. Hope this helps.
2268029
Mine is the same way. My husband said that that was the way they have always been. I don't remember mine but it is an odd thing. I told him that it should land on an animal and say what that animal is and it's sound, not do it afterwards. So perhaps mine isn't broken, it's just Fisher Price's backwards thinking!
547358
Mine, which I bought about four months ago, does not make any noise. You might consider returning it. That is my only advice.