I need a replacement piece for the steering wheel...the center hardware will not hold the steering wheel on...how do I get a replacement?
1476186
I have the same problem. I bought two and they both have the same issue. I feel I was sold defective products, my grandkids NEVER got to ride the junk.
1476187
Unfortunately, that is a huge negative about Amazon. They do not ship replacement parts. There are a lot of horror stories about that. Amazon wants you to send the whole thing back, if it's within the time allowed. I had the car shipped missing the nut for the shaft, and they made me ship the whole thing back. The thing would not fit in the box because the wheels don't come apart once you snap them in. In any case, you may have to rig something from home depot. By the way, I bought 3 of the cars, and after over a year, they are still the kid's favorite toy.
17144
You will have to contact the company who sold the bow in order to get replacement parts for it. I had to do the same thing with the arrow rest on the bow we bought. They sent me another one, but it is basically the exact same part as the one that was on there, which is a piece of junk anyway. Most likely the new will break at some point as well.
1327124
Same here - we had a contractor install ours. I think that's your best bet. Either that, or call the company direclty and ask for help. We had an issue with one of the parts. I gave the company a call and they shipped a replacement part the same day. They were VERY helpful and wonderful to work with. Best of luck!
840202
The steering wheel controls are nearly impossible. The wire is (I believe) the blue and the yellow one. I know for a fact that it's the one that has two wires together down the middle. Like they are two wires that are attached at the middle to each other. I know that it's one of the hardest things to do, so I'm unsure about howto connect them to the actual wires. But the button issue could be a number of things. It could either be something as simple as things being plugged into the wrong socket on the little box,!or you may need to sauder the small screws on the control mother board. Honestly, I lost my heat, and I'm lucky that that's all that went wrong. The steering wheel controls are nearly impossible. The wire is (I believe) the blue and the yellow one. I know for a fact that it's the one that has two wires together down the middle. Like they are two wires that are attached at the middle to each other. I know that it's one of the hardest things to do, so I'm unsure about howto connect them to the actual wires. But the button issue could be a number of things. It could either be something as simple as things being plugged into the wrong socket on the little box,!or you may need to sauder the small screws on the control mother board.... » Read More The steering wheel controls are nearly impossible. The wire is (I believe) the blue and the yellow one. I know for a fact that it's the one that has two wires together down the middle. Like they are two wires that are attached at the middle to each other. I know that it's one of the hardest things to do, so I'm unsure about howto connect them to the actual wires. But the button issue could be a number of things. It could either be something as simple as things being plugged into the wrong socket on the little box,!or you may need to sauder the small screws on the control mother board. Honestly, I lost my heat, and I'm lucky that that's all that went wrong. « Show Less
32489
I had no problem like that the seller should replace the wheel or the entire buggy if not happy. Good luck please let all us the out come .
2239068
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00FYWJRRQ Please let us know if you have any other questions. Thank you!
535431
Any hardware store should have a replacement. Take the worn one with you to the store so they can match it closely
2170895
This is my advice to you : DONT BUY THAT STEERING WHEEL... It is s piece of CRAP... Look for another one
358031
There is a wire connecting the handle to the steering wheel. Our push handle was amazing for about a week, then my son turned the steering all the way around and broke the wire and it doesn't steer anymore. I don't think there is an easy fix--you'd have to tale the whole steering mechanism apart and replace the wire.
2221770
Hi Bill: I have no idea where you can purchase replacement parts. I just know I only received one key with my purchase and they in at least 3 phone conversations said they would send me the other key I was due and i never did receive it. I just gave up! One key and dents in the cabinet that I had to pound out and then ended up repainting the entire cabinet seems it was not worth the effort to purchase let alone the cost of the item.
147203
Email the company who makes it. They replaced that part for me and were very, very helpful!
2252379
I would go directly to the manufacturer for a replacement. Sometimes they will deal directly with you. I have had surprising good luck with that. Otherwise I would jerry-rig with velcro or keep it in a handlebar pouch. Good luck.
445503
Remove one of the feet and take it to the hardware store. Ask a sales person for help if you need to. They may have a suitable replacement.
1294773
Sorry I don't have any suggestions for replacement parts. Since the strap was broken when you received the shipment, you're probably better off just returning the entire thing to Amazon for a full refund, then ordering a new gravity bar kit.
994064
I think what I would do if its a simple piece u can fix yourself then do that if not then I would contact great northern n see if there is a replacement part. I don't see why they wouldn't have parts or at least direct you on what to do. I hope I helped :)
2180848
Hi Amy, If you contact the seller they will mail you the replacement screws. I had the same issue, best of luck.
1301699
Just assembled it. Right wheel was squeaking. I unscrewed both the wheels and noticed the one squeaking is loose because it was defective. Unscrew just the 2 wheels and compare side by side, check if one of them has a deeper hole or not. Will be trying to order the defective part. Wish me luck.