Why the instructions are not in English? I bought this on Amazon and it looks great but can't use it because the instructions and recipe book are in french I think. I don't speak french I speak English and have ne ised how to work it. How do I get instructions and recipe books in English? Amazon couldn't help me. Why the instructions are not in English? I bought this on Amazon and it looks great but can't use it because the instructions and recipe book are in french I think. I don't speak french I... » Read More Why the instructions are not in English? I bought this on Amazon and it looks great but can't use it because the instructions and recipe book are in french I think. I don't speak french I speak English and have ne ised how to work it. How do I get instructions and recipe books in English? Amazon couldn't help me. « Show Less
1452775
Amazon has the user manual posted at: http://ecx.images-amazon.com/images/I/A1xKRRrNrUS.pdfI haven't found the recipe book in English yet though.Diane K.
1452776
I think you should send a request, too. I also asked if the manual and booklet were posted online somewhere - that would be faster than mail. I was able to juice some carrots, celery, cucumber, and romaine but don't know how to disassemble to clean. Very aggravating.
1452777
The same thing happened to me with the Big Boss Juicer. The manufacturer does not make it easy to find them - no web site or telephone number on the box or in the literature. I finally found this web site - http://www.emsoninc.com/juicer - and emailed a request today for the English instruction manual and recipe booklet.
1452778
Here's a thought can someone get into another box there at your warehouse and see if those instructions and recipe book are in English and send me those?
1452779
I forgot toe mention that the product I'm talking about is the Big Boss Juicer.
1452780
I received the instruction manual and recipe booklet in English in PDF. If anyone wants them, I'll be happy to email them to you!
1452781
I did receive an email from someone at Amazon with a phone # for the place 866-772-8522 I called them this morning and he said he would get my info to his supervisor and mail a copy of the instructions but I forgot to ask for the recipe book so I called them back and found out this is the wrong #. This place handles the Big Boss Blender not the juicer so they can't help me. I really want to keep the product but I can't figure out how to take it apart etc. I still need help trying to get intouch with them. I see you sent a request do you think I should do that also?
1452782
OK so we solved the problem. We got angry and just pulled. The black round thing with the blade does come out if you just give it a tug or use a spoon to pry it up. Then you can simply remove the bottom part and rinse/wash it. Hope this helps anyone who is as frustrated as we were, but if you could still send the manual and recipe book that would be great. Thanks. -elizabeth
1897981
I don't know. Mine came without complete instuctions. Whoever wrote them did not understand English and they made absolutely no sense. After complaining to Amazon about it several times they ignored me so I threw the piece of junk in the trash and have'nt bought anything from them since.
422547
My instructions came in several languages however please see my response to the question posted above. If that doesn't work try looking online.
618198
It sounds a bit vague, but I thought I just followed the instructions on the box. But that does not sound right. Nowadays even a toaster will come with a 20 page manual in at least three languages. I think they left yours out.
583356
While looking at the label, on the right side is a list of important info in English. The left side is in French. Now im just speculating here as to why they have placed French verbage on said label...but here goes.FRENCH PEOPLE HAVE ANIMALS !SOME PEOPLE SPEAK FRENCH !THE MAKER IS FRENCH, AND DOES NOT WANTTO LET GO OF HIS HERITAGE !OR as a complete "out there" idea.... The makers are trying to make this AMAZING PRODUCT available to more than just AMERICAN ANIMALS.Seriously? This was your question?....SMDH
2118110
I received my order today, August 16. The box I received is in English. (Before ordering, I too had been concerned about the French words seen on the Amazon webpage, but I had read another person's recent review that assured people the English version would be received. Sure enough, my box is in English!)
598929
Sorry, mine were in Chinese and useless. I guess I had more than you but I just ended up throwing the thing in Lake Erie. I hated it. If you don't find any decent instructions, don't bother. Look at my review and someone said something like " You should have contacted us". Maybe you can get an answer from them. I could not find anything online to help me. So I thought, crappy stupid company! Check the comments on my review:-) Oh, and good luck with that.
153872
I have not been able to use this product because the directions are in Japanese. Any chance you can send English directions? Then I can try the product and respond to your questions. Thanks
2122625
Yes and no. The booklet is like trying to read a fortune cookie. It is very small and not written in good English. Visit YouTube for great instructions.
2278036
WAIT! Checked my box after I answered originally. On the back there's a description in four languages. The one is French the third is in English. My game was English. It does look like you'd think its not English. If yours is the same I think you are fine.
1906194
I didn't really get a manual per say, I just got a piece of paper telling how to use it and clean it. However it was barely in readable English.
763866
I bought this ice cream make r used but it doesn"t have the recipe book or instruction. Is anyone able to copy me the recipes thru an e-mail. I hear they are great. I really don't have to have the instructions as it is pretty simple and most can be figured out by reading the reviews. Thanks Vicky
1332355
It should have instructions so contact Amazon.com or the seller. It's probably easier for everyone if they can ship just the instructions versus returning the product and reshipping it. It may be possible to email the instructions to you, as well.
252393
I use recipes from a bread maker recipe book, not a home made bread recipe that I have for making bread in the oven. It is important to follow it precisley in terms of putting the ingredients in the right order that it calls for. You can find nice bread machine recipe books on Amazon and also the one they give you with this purchase is nice. Hope this helps..
2042144
would like to know how to use instruction since it is in a foreign lànguage
34376
That's strange. There was a small booklet in mine that contained basic instructions for how to set it up. There was even a small cookbook with a handful of recipes in there as well. If yours didn't come with this documentation, you might want to return it for a different one, because it seems that your packaging is incomplete.
918716
Hi, I don`t know from experience as I have only had it a short time and used it only once, but I do know this. There is a sentence in the manual that says to prepare cheese and sauces in a saucepan and then transfer it to the fondue pot after. Also, in the fondue book I downloaded, they also recommend that...but of course they don`t know that I own this particular version. By the way, I am about to try my first real, bonifide fondue tonight complete with wine and spices. I am not disappointed that I bought this product. I bought it second hand, but it was like new. If you have other questions or get ideas, I would love to hear them. Hi, I don`t know from experience as I have only had it a short time and used it only once, but I do know this. There is a sentence in the manual that says to prepare cheese and sauces in a saucepan and then transfer it to the fondue pot after. Also, in the fondue book I downloaded, they also recommend that...but of course they don`t know that I own this particular version. By the way, I am about to try my first real, bonifide fondue tonight complete with wine and spices. I am not disappointed that I bought this product. I bought it second hand, but it was like new. If you have other... » Read More Hi, I don`t know from experience as I have only had it a short time and used it only once, but I do know this. There is a sentence in the manual that says to prepare cheese and sauces in a saucepan and then transfer it to the fondue pot after. Also, in the fondue book I downloaded, they also recommend that...but of course they don`t know that I own this particular version. By the way, I am about to try my first real, bonifide fondue tonight complete with wine and spices. I am not disappointed that I bought this product. I bought it second hand, but it was like new. If you have other questions or get ideas, I would love to hear them. « Show Less