Is there a money back guarrantee? It's alot of money to be paying for something that has a chance not to work!
1464104
Sandra, I buy all their products and have returned stuff 6 months later and gotten 100% money back.
1011353
Same thing happened to me after about 6 months. There is a guarentee and I requested my money back. They would also replace it. THey were excellent about it too.
1252072
I have the same problem on mine , I cant get it too work feel like I have been ripped off , let me know if you get it too work .
187112
Good question, I was on a budget too, I think I spent 99$ on Amazon used by the way, no issues, check and see if they have any guarantees if it doesn't work can you send back type of thing
450960
Try to send it back, hyour running out of time, don't know if they will refund. But i do know this, it is a piece of junk there is NO support.
258452
The same thing happened to me and I returned it and got my money back. Then I bought the exact same thing from a different company and it did the same thing so I returned it and got my money back. I decided not to buy another until they make a better quality one . They are too expensive to end up getting stuck with one that doesn't work.
84832
Might of just got a bad one. As long as everything before you did anything worked fine, then you'd probably just want to exchange it. But honestly it sucks! I had to replace it after two months. Buy one that's more expensive. It'll be worth your time and money
2040595
These devices are faulty and don't work...Good luck in trying to get a refund!!
1919484
I never got mine to work properly. Since I had to pay for shipping and had already spent crazy money on purchase/return for the first 2 I bought, I through them in the garbage. Expensive and painful lesson.
446156
call the company i have never gotten mine to work and they wont give me my money back
2155251
The thing probably won't work at all. Mine didn't. Neither did quite a few of them that other people on line bought. I should have taken more heed to customer feedback.
883905
I feel we should get our money back, if this is the case! How is this even legal?
1204343
I got robbed too! The device never worked properly but they would not return the monthly fee already charged to my credit card. Also, no customer service in the USA.
325855
yes, and if you do want a refund, you could sent it back and get a new one or your money back in the guarantee of days you can send it back.
805244
You don't. Take them back to the shop and they will give you a refund. Arnova's customer support isn't just bad. It's non existent.
384946
I can not help with your problem, but I read what all the other said and I agree with everything they said. I could not even get mine to come on so I returned it to the company. I hope you paid threw pay pal and did not just charge it to a account because they may give you a hard time or like you said not answer. if you charge threw paypal and you have problems they will contact the manufacture for you and if they don't do returns that is not true. they also get your money back in full. hope this helps, as some of the other people say this is junk. karen
1918587
Ours was so bad, I'd have to say no. It didn't work from day one and I was not able to get a refund.