I am using Palmolive liquid dish soap and don't seem to get very much soap dispensed. The pumping stroke seems to be short with very little soap!
1452083
We don't seem to have that problem, but it does dispense directly below, does not "shoot".
1452084
The dispenser provides less soap than did a prior (other brand) that this replaced. I like the less soap dispensed as the former one used up soap too quickly. Stroke is about the same as other brand.
1452085
The liquid soap needs to be thinned with water a little bit to pump well. I get about a teaspoon at a time from a short stroke. Good luck!
1452086
Had the same problem with several soap brands. Seems as though the underbody dispenser apparatus gets plugged up and allows the pump to be depressed, but has insufficient spring left to allow it to back come up again: thus you get a short stroke/minimal output problem. I tried cleaning it, oiling it, etc... nothing worked. Just replaced that part from Moen's website. Hopefully its a fluke, because it isn't even a year old yet.
1452087
I've not had any problems with the dispenser. Just the right amount and it also does not drip afterwards. I use Dawn liquid.
1452088
Have you tried a different soap? I use Dawn in mine and it works just fine. As I stated before fill very slowly as it tends to get air bubbles and overflows if you fill quickly.
1452089
I experienced the same issue. MOEN has happily replaced the pump over 4 times and after a few months the same thing, the pump stroke diminishes to nothing.
1603846
Not enough water vs soap ratio. Dump some soap, add more water. Hope it helps
2110172
I use the soap that foams but I find that the dispenser sticks and is hard to use. The directions say to use any liquid soap and mix with water. I didn't like this result.
1386259
I've used these pumps for years and found the best soap to use is the generic brand (I use antibacterial). The more expensive brands are thicker and tend to make it hard to pump.
152150
I'm using dish soap in it for hands. It works fine and wiil probably do so for dishes also.
1813257
Two things you can try. 1. This may happen if the soap is comprised of a thin liquid, try adding a thicker soap concentration until it's the right consistency. 2. Check your batteries, the (+, -) adjustments may not function properly with low voltage.
1458134
I bought one almost two years ago and it soon became clogged, on close examination I realized that the exit of the nozzle was very small compared to the rest of the passageway so I drilled it out a bit, still didn't help. It seems the soap needs to be the consistency of water for this dispenser to work right. I now have the Premier 552029. Although from the same brand, works perfectly and is more durable even tho the pictures may not suggest. Hope this helps.
1177375
You can use a separate bowl, or simply swipe the wet brush on the soap a few times and then work up a lather in the palm of your hand. I suppose you could also work up the lather in the original container, but I guess you'd tend to pick up more and more and more soap that way, which would be a waste.
1261353
I used a thin layer of hand soap, it worked fine. I guess Vaseline also works.
571344
You might need to add more water. If there is too much soap and not enough water then it tends to dry up fairly quickly. You need an even balance of both soap and water to build up a lather that isn't to dry yet isn't too wet.
1426563
Smooth. I don't see how grooves would do anything since the soap sits on top of the bottom. The soap sticks, it's not going anywhere (at least hasn't in mine).... now that i've been using this for a little while, i wish it was just a tad deeper. I'm probably 1/3 of the way through my soap, and now it's just right (lather doesn't work it's way out of the bowl).
1896852
Like most every other kind of pump, it needs to be "primed". I got mine to work by repeatedly and briskly pressing it down. It may also help to prime it with a lower viscosity fluid like water first, then refill with the thicker lotion or soap product.
1939083
I've had 3 of these which worked for a while before I wound up throwing them away. Longest was about 1 year. Common problems were (1) uncontrolled pumping the entire soap reservoir out, and (2) not pumping anything while the motor was running. Sometimes the second problem was cured for a while by washing and gently pulling on the small button on the lip nasal while manually pushing the pump button. Others have had success with a lighter weight soap or running only water in the dispenser to try and clean out any build up of prior soap, if you can get it to pump at all. Unfortunately, while I really like the unit when it worked, I finally gave up on the product and am waiting for a higher quality unit. I've had 3 of these which worked for a while before I wound up throwing them away. Longest was about 1 year. Common problems were (1) uncontrolled pumping the entire soap reservoir out, and (2) not pumping anything while the motor was running. Sometimes the second problem was cured for a while by washing and gently pulling on the small button on the lip nasal while manually pushing the pump button. Others have had success with a lighter weight soap or running only water in the dispenser to try and clean out any build up of prior soap, if you can get it to pump at all. Unfortunately, while I... » Read More I've had 3 of these which worked for a while before I wound up throwing them away. Longest was about 1 year. Common problems were (1) uncontrolled pumping the entire soap reservoir out, and (2) not pumping anything while the motor was running. Sometimes the second problem was cured for a while by washing and gently pulling on the small button on the lip nasal while manually pushing the pump button. Others have had success with a lighter weight soap or running only water in the dispenser to try and clean out any build up of prior soap, if you can get it to pump at all. Unfortunately, while I really like the unit when it worked, I finally gave up on the product and am waiting for a higher quality unit. « Show Less
821163
It depends on how much pressure you push on the release...Light pressure, a little soap. Push twice quickly with steady pressure and you get a nice puddle of soap quickly!
1494990
I've had 3 of these which worked for a while before I wound up throwing them away. Longest was about 1 year. Common problems were (1) uncontrolled pumping the entire soap reservoir out, and (2) not pumping anything while the motor was running. Sometimes the second problem was cured for a while by washing and gently pulling on the small button on the lip nasal while manually pushing the pump button. Others have had success with a lighter weight soap or running only water in the dispenser to try and clean out any build up of prior soap, if you can get it to pump at all. Unfortunately, while I really like the unit when it worked, I finally gave up on the product and am waiting for a higher quality unit.
973865
I takes less than what comes out of the pump. If you use the full amount, it can/will look oily. Use half the amount that comes out of the pump.
691993
You'd have to shoot the soap onto something and then smear it around with the brush. Dispenser doesn't even touch the bristles. Once you smear it around it works Ok, but stiff bristles aren't great at holding the soap IMO.