when I plug the usb into the "out" &the other endi nto my my phone nothing happens. it is fully charged. Do I need to turn it on somehow?
1445479
on the side where you plug in the USB, there's a slider. The "on" position is in the middle.
1445480
On the right side of the charger there is a little button with 3 options LED, on and off. If you switch it to LED you can use the light. If you switch it to on you can charge your phone or other device. If you switch it to off you can charge the charger. Hope this helps!
1445481
There are three choices you can make. All are located on the same side as the USB and other port. The left setting is charging when it is red; it has no color when fully charged. (The four green lights on the other side of the charging unit let you know how much charge your have remaining; 0%-100%.) The middle setting is blue/red when the iphone is plugged in. To save unnecessary loss of charge, turn the unit off to the first setting if the iphone is not charging. The far right setting is for the flashlight feature.
1596683
Got this for my wife works great. Is it fully charged and after plugging in your phone "did you turn it 'On' by pushing the On/Off button" on the front right by where you plug the cable in. It is a Very small sliver of a thing.
1614665
same thing happened to me and it's past the return date. I unplugged the unit and removed the battery and then it worked....for a few days and now it's back at it again....won't charge my phone.
947510
I don't think I can be of any help, but maybe the charger is bad. Usually when you charge a phone it tells you if the phone is charging and when its fully charged.
620492
This product worked fine for me... I just plugged my standard USB charging wire into the adapter and the phone showed that was getting a charge. If yours doesn't check to make sure that all the electrical connections are tight all the way back to the battery.
32343
After you plugged the attachment did you reboot the phone before trying to charge? are you judging it is not working because the lighting symbol is not showing up? that happens on my first gen MotoX... i use a third party app (Curve fish battery widget) to indicate that charging is happening.
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.
1245172
The USB won't charge it; I think it says that in the manual. Or I read it on a customer review. You may have a faulty charger. You can probably pick up a charger at Radio Shack. If it's the unit itself, I guess you'll have to call the 800 number or go to the website and contact Customer Service. They'll tell you what to do. I hate that for you. Good luck.
1129483
Make sure the power is off. A red light will come on while charging. I used the USB plug on my desk top in order to charge.
767621
hi i bougth one too but as soon as i got it i try to charged it, it charged but when i tryied on my phone it didn't work, i pluged it again for 24 hours put it back on my phone didn't work either and when i was just about to trew it away i discovered that the on button has to be press until it start charging the phone, besides when you chaged and unplug it, you have to be sure it's off otherwise you waste your charge and time. im from colombia south america living there, so i hope i was useful and hope it ll work for you, best wishes
423325
Did you install the driver for the charging port? It is available on the install disk, or the website as "USB_CHARGER_FOR_MOBILE_DEVICE_xxxx".
616101
Mine still works great. It did seem like it was not working as well, but just by chance, I used a different USB cable, and it still works as good now as it did when I got it a few months ago.
147464
i think you should start with trying another charger. since its a micro-usb port it shouldnt be too much of a problem finding one. you should also try different sockets... the electrical output may differ a little bit. if the problem still persists, i assume its the battery. try discharging it and (however) charge it again up to 100%. your next option would be buying another battery... good luck!
2013698
Make sure its fully charged. I only figures this out after testing it out and seeing very short videos of the test. I know there has been some complaints of malfunctioning, but mine works fine.
641668
Make sure your usb port is supplying 5 volts. Lights should be on when charging, if they are already or reach fully charged no lights.
2160662
It's either the pogo or the usb port. Which ever you plug in first. The kernel detects and controls this. Samething as that you cannot charge your device with the pogo while the USB is plugged into your computer (even though you see the charging icon, it's actually not charging).
363749
I charge it with the usb. It doesn't last long. I am going to return it. Doesn't really work good if needed while out.