So what am I suppose to do with it. when It won't turn on after charging all day I have hit reset and nothing blank screen. I have not dropped it or gotten it wet. I purchased the Creative Zen M300 on Jan. 16, 2013 So what am I suppose to do with it. when It won't turn on after charging all day I have hit reset and nothing blank screen. I have not dropped it or gotten it wet. I purchased the Creative Zen... » Read More So what am I suppose to do with it. when It won't turn on after charging all day I have hit reset and nothing blank screen. I have not dropped it or gotten it wet. I purchased the Creative Zen M300 on Jan. 16, 2013 « Show Less
149198
I personally returned mine after it froze ten minutes into playing around with the functions, and bought another player with the refund.If you haven't already, you should hold the reset button for ~10 seconds (as opposed to just pressing it) and see if that does anything, like commutergirl suggested.Also, maybe double-check to see that it was plugged in properly for charging? Sometimes USB ports can be weird.In any case, good luck! I hope it's just a temporary thing and that it works soon for you!
149199
It's a horrible mp3 player. My recommendation is to get rid of it and just purchase a different brand mp3 player that works correctly. That's what I did with mine.
149200
Had the EXACT same thing happen to me less then a week after i got this device.. this really sucks!
149201
I sent mine back, it was worthless... I replaced it with a Zune 80gig refurbished, it works perfectly, plus there are lots of very cheap (under $10) accessories available, like a case, a remote control unit and extra charging equip.....
149202
If I remember correctly, this is one of those buttons you push and hold until it comes on. You can't just tap it over to the on position. I don't have it in front of me to check so if this doesn't work, ask again on Amazon so the question pops again and I'll check
149203
I guess I am the odd man out in this one. I love mine. Works good. Are you sure you got a good charge? When the unit is charging you get a visual indication on the screen that it is being charged. If you do not then maybe the connection to your power source is not seeded correctly. I plug mine into a usb port on my windows7 desktop, it recognizes it and starts charging right away.
149204
If I were you I would send it back and buy a different model. The one I had was a piece of crap. I threw it out.
149205
Well, is sounds like an internal malfunction. I'd return if you can. Creative typically makes a good product but the M300 wasn't one of them.
1493717
Mine turned on right away. Try to give it 2 hours of charging. Otherwise you've got a defected one.
1932715
I had this happen only once. Seems like the device was in a weird state. I left it alone all day -- until the blue light was off, in fact all lights were off. I was trying to let the battery die completely. Once it did, I turned it on and everything came up ok. I was frustrated that I could find no way to do a "factory reset' and reconfigure it. If there's a way to do that I'd be interested.
587403
I called the Samsung company, and he told me to keep it plugged in the wall, and eventually it was a steady light and it started to charge. I let it charge for a while and it was totally charged. So try this before you go out and buy a new battery.
1162586
First of all was this a new device or used when you purchased it? I've bought many iPads through Amazon and sometimes little things do slip through the cracks. The charger or charger cable is one easy to over look item. Both are inexpensive to replace from Amazon If I were you I would go ahead a purchase a "new charger and cable". Worse thing that could happen is you have an extra cable or charger. Speaking from experience, Apple products are usually very tough but, chargers can burn out and cables can kink or short out. Please let me know if this works. P.S. You'll know immediately if this was the problem. The iPad will make a loud ding indicating charging in progress and a lightning bolt or plug image will appear in the battery icon.
878542
I got my wife and I one of these and mine developed this problem after about 10 days usage while my wife's was fine. I would charge overnight on the same charger my wife uses, take it off the next morning showing a full battery charge. Then, later in the day, the thing would not respond until I put it back on the charger and then it would start to charge and the display and button would respond. I did this for about 3 days in a row and decided to return my defective device. Now, after about 2 weeks of use, my new one did the same things today. I.e. full charge in the morning, dead by about lunch time. I got my wife and I one of these and mine developed this problem after about 10 days usage while my wife's was fine. I would charge overnight on the same charger my wife uses, take it off the next morning showing a full battery charge. Then, later in the day, the thing would not respond until I put it back on the charger and then it would start to charge and the display and button would respond. I did this for about 3 days in a row and decided to return my defective device. Now, after about 2 weeks of use, my new one did the same things today. I.e. full charge in the morning, dead by about... » Read More I got my wife and I one of these and mine developed this problem after about 10 days usage while my wife's was fine. I would charge overnight on the same charger my wife uses, take it off the next morning showing a full battery charge. Then, later in the day, the thing would not respond until I put it back on the charger and then it would start to charge and the display and button would respond. I did this for about 3 days in a row and decided to return my defective device. Now, after about 2 weeks of use, my new one did the same things today. I.e. full charge in the morning, dead by about lunch time. « Show Less
99616
I have the exact same problem. I contacted the vendor about it but I have not recieved a reply. When the battery is 100% full it runs fine but when charging, it's almost unusable.
1439197
A month old purchase from where? Please be specific as for if it is brand new out of the manufacturer's box or refurbished? You might be able to find your own answer here- otherwise I will be interested to assist you further for some other quirky acts Andriod tablets love to put on to show love for you. Also try to put on the charger in a firm position on both ends, then wait for some charging indicator and press/hold power button for 2 seconds+ might also spark up that guy for you. Best of Luck-!
1945111
Try putting it on the charger. If you can get it to stay on do a factory reset on it
1954912
I'm going to try this...letting it die so it will turn off, if it's not off already, then charging it up, and see if I can get it on. If I can't, I'm just going to send it back and either get another one, or I'm going to have the money refunded so I can get something different.
1386129
Hi. Yes it has a black screen that never turns on even if you charge it completely :(
1620283
No sound it doesnt light up and the plug it self didnt have a screw on the plate to the part that goes in the outlet. So when I put my phone in charger I turned my phone off had it over night then found it never charged..The battery in my phone is finebut the unit dint charge or show any sign of it having power
2276030
I had seen similar postings but have had no issues. I replaced the battery in my daughter's Zen and she uses it frequently and has had no issues.
2195011
Is it possible the battery is not charged? The instructions suggest it is necessaryto discharge fully then recharge. It may be it came discharged, and must be on charge to be recognized, I bought an inexpensive battery and it lasted aboutthree days, then began indicating it should be replaced. The only other possibilitywould be an incorrect battery?Best regards,Sammy
1767668
I just got one and the user manual is ridiculously lacking in details. So humor me...how do i check charge status? I turned it on and all lights blinked once. I plugged it in the wall and only 1 light is blinking. How do I know when it is fully charged?
1764585
The charging light in mine actually didn't work, so I tried turn it. Since in had a battery in it I cound send it through the mail. I contacted AMAZON and they sent me a new. The new one works perfect....
2222035
Maybe the language but the comment is true. try to get any satifaction from Creative and you will turn blue. I bought a Zen V Plus and the display crapped out..went black. This is a design flaw. Does Creative back up their product? Sure they want to charge you $25 to send it in and then decide if they want to fix it(costing more $) or replace it if they decide you didn't do anything wrong. What a joke. Don't spend money on a poor product! Buy just about anything else and you'll be happier.