We installed it, but every time we locked the door, it unlocked itself within 5 seconds. what i have to do ?
1484199
Check whether you've set it up correctly in terms of leftie vs rightie. It is normal for it to _lock_ itself automatically after a few seconds, but if you got the right vs left incorrect, it will look like it's unlocking itself instead of locking.
1484200
Something is stopping the bolt from extending completely. If it hits something, it retracts.
1274649
Hi, Make sure the battery door is full closed battery could be defective probably not the problem after installing the battery press the button for about 5 seconds to reset if unit was newly installed check the wiring to be sure it was hooked up correctly make sue if it is connected to other units their batteries are ok and lastly you could have a defective unit . Hope thiS has been of help JW
1560419
Either it was installed wrong or it is defective. I installed mine following the directions in less than ten minutes and it has worked with no problems. I would suggest taking it out of the door and reinstalling reading the directions carefully.
1998637
You should be able to just put in your combination and the lock will unlock. Is that not your experience?
1812028
I see yes and no answers on here, so I took out my manual and checked. Not only can you set it to automatically lock after 30 seconds, doing so was simple. Another feature to make me love this lock!
156151
just press a bit harder on the lock. if that doesn't work than its a defect.
616591
same on mine. I just installed mine, setting up the master code/user codes as directed, and it did respond as the manual. but no code work at all. can't open the door at all.
1274986
Did you program the word "Tree" to the lock when you first opened it? Try a different word. I've had great luck with mine.
2245393
Please make sure you have the Key less entry system in your vehicle. The whole process was done by my two sons and they are now out of state. I do not have any idea what they did.
1105856
I've thrown the instructions.I believe I turned the key on and off a few times within 6 seconds the press the lock button,had to have the seat belts buckeld.
2268442
When I had the same problem, it was because I put it on in reverse: I set it up for a right-hand door when it was a left hand door. When it is on correctly, you just twist the nob toward the door jamb to lock. Code only needed to open,
892045
Yes you have to lock it every time with key. It will not lock on its own, probably to prevent lockouts.
616590
It takes a while to get used too.Did you assign a number to your code? Your code will start with that number 1xxx or 2xxx or 3xxx.Next once you enter your code, you have to press the # key and then you get a buzzing noise. You now have about 10 seconds to open the door.If all else fails there is a reset code. I cant help you here, your individual reset code will be in the instructions
1451166
Did you check on line. Think instructions came with mine. Works good but have to put code in every time door is shut, which I do not have to do with other locks I have?
1823939
check that you have installed the lock correctly and make sure the red dot on the inside of the lock faces up and make sure your handle is installed correctly. I had this issue with mine and the lock was not installed correctly fallow the directions that came with the exactly or i will not function properly. Any other problems call Yale
1266266
i have not this problem, the door instructions were very confusing and actually had to redo what we thought was right. Maybe look into how it was assembled.
509610
Get in the vehicle, close the door. Turn the key three times fast the doors will lock then unlock. Hold the lock button until it locks and unlocks again, the hold the lock and unlock buttons on the remote for 30 seconds or until it locks and unlocks