Where do we find the HUE code or license key for installation?? We can't find either on any of the boxes or paperwork. Please help!
1481787
We are stumped as well! My son went on the website and had no luck there either.
430182
They use a proprietary connector, not sure why you would want a different strip though. Even if you managed to get one hooked up it wouldn't work with the controller.EDIT:I read your comments, I think that yes you can because the strip has a spot for another connection at it's end. However I would be wary to try it seeing as how my first HUE melted. Interesting idea though, might try this on my next build..
1122610
I came here looking for a solution, thanks to these answers I found my product key printed on the installation disc itself. It was the only place I hadn't looked, as the disc was in my computer when I needed the key.
1369618
It's just a license key file. You download the OnCue software from Kohler for free. No hardware. My generator had the networking module installed. If you open the side access panel you should see a network cable hanging down. My cable was blue.
1414002
Where did you by the sound drivers and how much?I finally got mine working but before Brian's post. He is correct' as best I can tell, and the problem rests with our computer software. I purchased a " DVD Decoder" download load on line from Roxio (I paid $20.98 but you can get it for a one time only down load for about $15 -if that is what you want). It now plays DVD movies and installs software which is what I wanted. I uninstalled the Hero program from my computer. Happy with the results but I only wish that I had been able to read Brian James post before I purchased the fix. Where did you by the sound drivers and how much?I finally got mine working but before Brian's post. He is correct' as best I can tell, and the problem rests with our computer software. I purchased a " DVD Decoder" download load on line from Roxio (I paid $20.98 but you can get it for a one time only down load for about $15 -if that is what you want). It now plays DVD movies and installs software which is what I wanted. I uninstalled the Hero program from my computer. Happy with the results but I only wish that I had been able to read Brian James post before I purchased the fix.
268710
Where exactly would I be able to locate this information?? ( I checked under my amazon orders as well as on the ad. I am at work currently and am unable to open the program on my laptop at this time if that is where I would find it.)
866446
I now see on my Android device a app called 'LED Magic Color Controller'....I personally do not have the bulb to test out if this is legit, but I'm only posting the name in case someone can test this out and reply back to see if I am right or wrong (let's hope I'm right...lol)
1923491
I was able to play with the Advanced Settings in service menu, back light menu. The default is to bright, just play with it and it should correct some of the color issues,
321502
There should be a manual in the box describing the lights, if you have not got this manual you should receive a link to it very soon via email, as this is set up as a standard procedure. If not do contact me via a mail where I can submit an attachment as I cannot do it via Amazons email - you can send me an email via our lemikdk dot com site. The rattling sounds like an error so do ask Amazon to replace this item or again send us a mail via lemikdk.
2174368
Contact Tripp Light directly. To my knowledge they do not publish this in any documentation I've seen.
509119
I installed Linux (Fedora 18), can't find the install CD at the moment but there is a printed sticker on the computer with the license key. The Windows install CD/DVD appeared to be something I could use on some other hardware if the need arose. I chunked the Windows stuff somewhere - sorry.
530328
Yes -- we have the Hue app on two iVices and are able to set the colors, brightness, etc. from both.
1963458
I would try looking through the ambx forums. Some users have worked through various issues with these lights and have documented their fixes. Make sure to download the latest software and follow their install instructions. Good Luck!
1440360
You must watch the online installation video. Google it, or go to YouTube and search for it.
2176420
The software doesn't seem to be supported well and I was able to get it installed at my work's Windows 7. If you can find a Windows 7 to install it on and if you program the sign from that machine, the LED sign will retain those messages if you want to power it on elsewhere. The IT side of me would suggest right clicking the install file and running as admin, running in compatibility mode or fiddling with other installation options.
452897
I never installed it..it was the wrong application altogether..i went to home depot and got me a led bar type light instead
766763
Hello, Looks like Amazon might have a UPC code crossed, I'm not even sure where this picture came from. Sorry for the confusion.