how do I remove dirt cup - it won't come off?
1472659
Removing the dirt from the canister is very difficult. My wife eventually gave up and handed it to me. The top is very hard to remove. I had to hold the bottom piece very firmly between my legs then work with both hands to remove the top piece for the1st time. By the time I finished, half the dirt came out of the air hole on the side on to my clothes and the floor. Looks like I will have to now show up to dump the canister each time, bummer!!! This is the 2nd very bad feature of this vacuum so far!! Hope we don't find many more.
1472660
Are you pushing down on the grey button on top of the vacuume cleaner beside the handle? You have to push the button down, then pull the canister out. The top fits more snug than the last one I had. I have to hold the canister between my knees, then turn the top and pull it up. I'm hoping it will get easier the more times I do it! Hope this information is helpful :0)
1472661
There's a cup release button, it's grey and on the opposite side of the handle from the power button. ONce it's removed you just turn the top and dump. I usually have to shake the filter into a bag to loosen up the cat hair and dirt. Hope this helps. Let me know if you need more info.
1472662
Try a gentle twisting motion and change it more often. With more frequent changing, it is removed more easily. Best wishes.
1472663
It took me a while to figure out too... there is a big grey button on the right hand side of the handle that says, "cup release." It's the same level as the on/off switch. With the handle/back of the vacuum toward you, the on/off switch is on the left, cup release button on the right.
257106
If you're talking about the little coolie hat-shaped thing inside the cup that holds the whole beans, I couldn't get that off to clean it. It was too tight. I searched for instructions but couldn't find any. Sounds like you got it off and the cup too. There must be a peg on the bottom of the cup that fits into a hole if you get it all lined up right. I'm sorry I can't be more helpful.
795916
I've never really had a problem removing it. You need to hold down the button on the grinder to keep it locked in place then spin the cup. Maybe get a large pair of channel locks to help spin the cup off. Good luck...
1140564
I successfully separated the handle from the cup but now I cannot put it back together, rendering it basically useless. It seemed like it should be able to snap apart and snap back. Honestly, I even tried HAMMERING it back to snap back, to no avail. I would not recommend separating the cup and handle for cleaning.
1636513
What is the problem? Looking at the mechanism it is different than the normal cupping setup. There seems to be a a molded plastic piece glued or melted in place covering the sealing washer and red valve piece. Typically the red piece gets stuck. You move it manually up or down using little pressure to free it up. The assembly does not look like it can be removed.
719339
I took the screen protector out and bought a separate one that can't get dirt under it. Good luck too you.
1750125
push down to remove cover and slide it off. Let me know if you still have trouble.
1250683
A tin shears might do it! IF it has gone all the way around, it should come off easily. However, as I recall, there is a silvery doodad to the left of center, and if you push this, it will release the lid. Good Luck! I'd return it if I were you. Send it along with the lid.
1120361
The hard side piece has to be removed. Take you time work the long side then the top.I repeat take you time it will come off. Use a little pressure but don't over do it. I hope this helps
1322273
Just twist the bottom section of razor counterclockwise and it should come off. It's hard to get the first time, but once you understand it, it gets easier.
44496
I think if you use soap and warm water and some cloth it should go away and you can dry it with towel. Or you could try doing it with dry cloth and rub it and it might come off. I hope this helps. Thanks so much and good luck, a.
1400259
Use a black plastic spudger like you use to open phones and tablets. Hook the cup over the first retaining flange, then use the spudger at the dips (where the flanges aren't) to ease the cup over the remaining three flanges. if you don't have a spudger get a few. They're real cheap on a well known auction site, and handy for all kinds of little things.
1044809
It happened to me too. I used an old credit card (or something similar that won't scratch your windshield) to gently take it off. There was a black rubber circle on the windshield. I took my car to a glass repair shop and they took it off easily. The suction mount was slightly damaged, but it still attaches to the windshield (although the grip feels weaker).
2088929
I had the same problem when I got mine. turns out i had to clean the cups and the window a bit better. then they stuck with no problem and haven't come off since!
109043
Ive never seen one but I really haven't searched for one. I do occasionally reuse a used cup...demo of how to do this is on YouTube
984123
I've had my cups for a few years now and the markings are just a clear as they were the day I bought them. And I don't treat them gingerly either. They are thrown in the washer, left to soak in soapy water, scrubbed with rough scrubbers. I can scratch it with my fingernail and it won't budge!
952306
Yup used to have the same problem, change the surface( the smoother the better ) and clean before put the suction cup.