I just recieved the lights and plugged them in and took the plastic out from the battery on the remote and the lights wont even go on. What could be wrong?
1466003
Make sure the arrows on power adapter connector and the light strip are lined up. Also hit some other buttons on the remote. Could be a damaged sensor.
1466004
I had the same problem and it was the AC cord(black) was defective...I borrowed a spare one from my computer and it worked fine.Fun to play with and look good in my Gazebo
1466005
Try this one Triangle Bulbs® 16.4ft 5M Waterproof Flexible strip 300leds Color Changing RGB SMD5050 LED Light camplete kit with 44-Key Remote, and 12V 5A Power Supply
1466006
Not real sure. You have to point the remote control towards the Infra-red sensor on the end of the light chain. If you are trying it in broad daylight, the sensor may not be picking up the Infra-red light. When I received ours, I plugged it into a 110v plug in our garage, activated the remote control, pointed the remote at the receiver on the end of the light chain and it worked fine. The first time I tried it outdoors I could not get it to work. Then I remembered to hold the remote closer to the sensor and it worked fine.
1466007
Make sure the little white plug from light string to ac converter (white) arrows align. The male and female ends will plug in either way but little arrows must align
1466008
Try pushing different buttons on the remote. Mine is not in front of me but I seem to remember I had to do that. Also, make sure you have the positive and negative cables correct. You are using 12 volts, right?
1466009
It's best you return it and get a different one from a different store. Mine lasted about a week. I wish I had returned it.
320828
First insure the wires are connected correctly. Make sure you have good batteries in the remote, if that doesn't work move it manually with the buttons on the box. If these don't work send it back for a new one.
1897671
Make sure the bulbs are in correctly if that don't work the unit may be defective good luck
1406762
Did you pull the plastic tab out of remote? If I remebrr mine had one to let battery make contact of not bad bulb or remote
1772609
Touch one of the red wires to the battery's POSITIVE terminal, and touch the other wire to the NEGATIVE terminal. If the light doesn't come on, switch the wires and see if that works. If it still doesn't come on, send the lights back and get your money back.
818396
Aimee, My remote never lit up, except for the small green light under the channel (A/B) switch. That's the battery indicator and I know you've switched the batteries in the remote. It's very possible there's a loose wire/damaged circuit. One of two things you can do. If you're adventurous (and lucky), open up the panels on the remote and look inside to see if there are any loose wires, connections, etc. If you're smart, get in touch with customer service at Amazon. It's possible you received a dud and it just needs replacing. I know it's a hassle but this "toy" is really a lot of fun. Let me know how it goes!
659333
First, make sure you remove the plastic insolator where the battery lives on the remote. Second, check each strip individually connected to the ir box and power supply, make the arrows line up on the connectors for proper continuity. Use the remotes on/off button to activate the strip, then try each color by pressing the corresponding button on the remote. If things don't light, disconnect the connectors, turn one side and reconnect ..... do they light now? Last, you can not piggy back more than one 16 foot strand of LED's to one power standard power supply, there are other accessories to purchase to boost the power.
220113
Remove the cover with the palm of your hand (twist counter clockwise).Unscrew the little bulb and replave with a similar type. Put the cover back on. Note: at least your lights work; mine I'm still figuring out why they don't light up!)
1403586
Just keep playing with the different buttonts. If this doesn't work, u have a bad remote are regulater switch
1401526
Make sure your connections are connected the right way. Each plug has an arrow and they must be matched up. I noticed if they weren't connected right, the system didn't work properly. Also make sure the plug that goes into the receiver box then to Battery is the right plug and is connected correctly, with the right gauge wire.As soon as a hooked mine up, they were working. But not right. So I changed the wires around and presto. She workin. Ps. Don't forget to pull the plastic tab from the remote to make contact to the remote battery.
2237901
No. My lights all work. I think I would send it back and have AAmazon send you another.
2281666
If your remote has a good battery and the lights are all lit you probably either need to get a replacement or if you have some one mechanically inclined take the rotating part apart...I did to make mine work...it was jammed with a wire internally...
2018119
Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the problem I would return it for a replacement. Good Luck. Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the... » Read More Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the problem I would return it for a replacement. Good Luck. « Show Less
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
863531
A couple of things. Check the outlet with another device like a table lamp. Change the batteries in the remote. If nothing works, I would send it back. These are refurbished units and the people selling them don't repair them so they will likely send you another unit. Mine works great
1406761
It sounds like DOA if you screwed the bulb in the fixture turn OK n the fixture's on switch then the remote on button bulb should come on
1162797
1) Did u remove the Battery protector from the remote?2) Are you in remote release Mode?3) Test it from prximity