Cancelled order from DBROTH Placed my order yesterday from DBROTH through Amazon.com. Just received this message: "Greetings from Amazon.com,We're sorry, but the following order from DBROTH has been canceled. We apologize for any inconvenience."No further explanation was provided. What's going on? Cancelled order from DBROTH Placed my order yesterday from DBROTH through Amazon.com. Just received this message: "Greetings from Amazon.com,We're sorry, but the... » Read More Cancelled order from DBROTH Placed my order yesterday from DBROTH through Amazon.com. Just received this message: "Greetings from Amazon.com,We're sorry, but the following order from DBROTH has been canceled. We apologize for any inconvenience."No further explanation was provided. What's going on? « Show Less
1468423
I am glad you received it, because my order was cancelled stating that the shipment was returned damaged. The tracking info showed "Carrier notified to pick up package" since Nov 23. I think they never shipped it. Although I received a refund I would not recommend DBROTH.
1468424
I received both the camcorder and the DVD burner from DBROTH with no problems. I too prefer the burner instead of the HD, since I would have to re-record from the HD once again at a later time.
1468425
same thing as well, i got the same message?!!!where can i find a good deal in other place ?
1468426
I also ordered the camcorder thinking it came with the 40GB drive as advertised. DBROTH called to let me know if does not include it so I cancelled. I saw the same camera on Bestbuy.com and it sells with the DVD Burner instead of the 40GB HD and bought it. I will just buy the 40GB HD later if I even need it. I think it would be more fun to burn the footage on a DVD player and have it immediately available for playback anywhere. Also, if you price them separately (the HD and CD Burner), the HD is cheaper. Hope this helps.
1468427
Same here, even though I emailed DBROTH asking if it was available for immediate shipment. Was assured it was in stock. Also had order at Circuit City canceled AFTER they shipped the VW-BN1 burner.
574017
I'm really sorry for the inconvenience (and for Amazon's shocking treatment of the situation!). We had the worst possible combination of events -- a huge increase in sales at the same time as we had a problem with our shipper, causing this out of stock situation. Even though I've battled with them to put a more appropriate response at the product page, unfortunately Amazon is stubbornly refusing to change that "we don't know when or if this item will be back in stock", which understandably alarms loyal regular customers. Please rest assured that we have plenty on the way with an expected in stock date (barring other shipment issues!) of around April 7th. (Amazon has known this for over 2 months, as we need to get all warehouse destination info and Bill of Lading info from them before even initiating a shipment, so their "we don't know" statement is patently untrue). Thanks for your patience. People can contact me directly via the contact info at my Forever Litter trays website if I can be of any further assistance. Rick
1327569
This product is fulfilled by Amazon. This means that your order ships from Amazon's warehouse instead of from us. Therefore as the seller we are not in charge of the shipping method, nor are we informed of any problem during shipping. You may request a refund if you still have not received it by this weekend.
1890383
Amazon sent me a msg today. And they said, the hold of my ordered has been removed. And they still processed my order after my email to them. Once my order has been shipped, they will notice me soon. Hopefully not too long. Great job, Amazon. :)
55583
No - and I would never try to order this again as they royally screwed up the order and never attempted to find out what happened to the shipment. My order for this product was my first and so far, only bad experience ordering through Amazon.
1498036
I had this ordered through Amazon, but they canceled it saying that there wasn't any units available for delivery. Now I see they have some wtf? Of course the price I was going to pay is lower than what they want for it now.
931458
My chat with customer service: Me:When will this product ship? I read these were to be releases yesterday, but my order has not shipped yet. Mahendar: Hello, my name is Mahendar. I'll be happy to help you. I'm sorry that your order hasn't been shipped yet. Let me check the order. Can you hold for a minute or two while I check this for you? Me:Yes Mahendar:Thanks for waiting. I see that this item hasn't been released yet. Me:the white version seems to be shipping already when will this one be released? i need to know whether to cancel my order i don;t want to wait an indefinite amount of time Mahendar:Here is the link to verify that: http://www.amazon.com/dp/B004Z6NU70 We expect to ship this item on July 28. Me:July 28th?! why are you taking pre-orders if you cant actually ship it soon? Mahendar:I'm sorry, I see that this item hasn't been released yet and we can ship this item only when it is released. Me:well let Amazon know that they're just making people upset about this product, and that if you know the release date you should post it on the product page so people know not to order it if they cant wait that long
2060267
I placed my order October 9, 2013, and still no chairs. At one point, they offered to cancel my order because it was taking so long... But I don't want to cancel my order, I want the chairs! Still no chairs as of 1/20/14. This may be my first bad experience with Amazon.
1237965
I'm unable to verify...I canceled my order before it shipped out from the seller. I will say they were pleasant to deal with.
1639171
i also ordered on line and was bumped the same. i called sunday and was contested untill i said to cancel the entire order. whereby alol of my wishes were granted, including the lower shipping price. cant wait to receive the unit.
1328172
Dear dorik-0246, sorry for not answering earlier, please contact me via amazon messages with your order number so i can look that up as to why you didnt receive your order. If you contact me via amazon messages you should receive an update within 24 hours!
630931
Honeslty, I don't know. My order was refunded for some reason. Never got an explaintion as yo why tho.
746223
i was not billed for this order and was told it was out of stock>>>>> as normal do nnnnnnnoooooot know what is going on. you should read that i did canceled the order. the goofy vender want to rush order it after 5days{@my expense} i requested overnite because i was home. another vender has come through twice
46470
Yeah I have the same experience. Basically five if my last 10 orders have been screwed up some how. Today I was lied to and hung up on when I called about another missing order. First it was about to be shipped in a day or two. When I said more than two weeks was to long and to cancel suddenly it became shipped and too late to cancel. Sadly it just isn't worth the hassle any more and I will take my business elsewhere... They don't care though plenty of suckers I guess.
1683345
I'm not pissed. I'm sure it was an automatic thing. Probably after 30 days, they assume its a failed backorder, and cancel our orders assuming the manufacturer isn't delivering. Its still pretty stupid and lazy on the part of Amazon to cancel all our orders on a product thats just late. Putting us all at the back of the line, and even worse, not accepting more pre-orders. But, I'm telling you, go to Bing. Do a search on Adorama Lowpro. Then select the cash back link next to Adorama, for 11%. Then shop, and buy the S10 (on pre-order for $429). You may need to(as I did) create a .live account. I'm getting back $45. Bye Amazon. Thanks for canceling my order. :)
1752995
I did not receive an order from Norman Purdue. If you did not receive an confirmation from Amazon it is possible the order did not go thru. We have no way to verify as we are only a merchant. You should be able to log back into your Amazon account and see your order. If not I would assume it did not transmit. Barry
301973
14th ... obviously "still not shipped". I waited for some reviews and feedback before ordering. Wondering if it's best to cancel and try another venue.