MY ASUS computer has a dead battery. How can that be fixed ?
1472468
Dead battery? Get a jump! haha Seriously now.Are you sure its the battery? Does it work when its plugged in? As soon as you unplug,does it stop working? If that's the case,I'd take it in to a computer shop to get looked at.Is it still under warranty,& if that's the case,send it in.I haven't looked at my own manual,but can you change the battery yourself? I'd see if I could do it first myself,instead of paying omeone for something you might be able to do yourself.
1472469
Not sure of the cost but I know batteries plus stores sell replacement computer batteries. They may change it for you. Unless it's under warranty this may be the way to go
280421
You need to call Asus at 1-812-282-2787 they're open daily from 5am-11pm PST. They have an excellent customer service and if you're graphics card is still under warranty they will take the appropriate measures to either fix it or replace it. I have dealt with them in the past and have nothing but good things to say about them.
1965866
Besides checking to see what the timing is on your computer power saver mode to see if it is putting the monitor to sleep, i would contact ASUS directly to see if they can repair or replace it.
1451437
Turn off the laptop power. Then,slide and release the old battery before snap the new one in - there is only one way the battery can get in.
978263
Thanks Scott. I sent my info to you & it was forwarded on to Josh at HP. He sent me a replacement battery which I just got. I really appreciate all the help.
1440205
You would have to call asus. If they arent recognizing the device it may not be compatible or the ports are bad.
1538520
First, see if you can find a replacement battery from ATD. I am sure it is a special battery. If there is none available you have your answer.
637463
Don't know about that one - best to call up ASUS (Cust. Serv. 1-888-678-3688) 'n ask 'em - HTH (Hope This Helps) - CapnJ
1573060
This is not right.The battery for this computer most can used about 5 to 6 hours.Your battery is bad and need to be replaced or return the computer.
2127552
Defective motherboard, as I had a similar issue with an Asus MB. If it is still under warranty, good luck with dealing with their support. I would strongly suggest going with another manufacturer if you decide to replace it, ASUS really doesn't stand behind their products.
86119
Amazon took good care of me with the Asus. I had the first one just over 90 days and they replaced it. The second one went out within 30 days so I just returned it for a refund.
246073
Send the product into Asus and they will repair it. I sent mine in, and they also found a few dead pixels and a broken card reader, so they repaired everything without asking. When returned it worked perfect!
1460258
There's a manual in the package for set up. If you don't have that you can download one from the ASUS site.
868477
It's no working this battery it's dead already please help me to find what to do
2212499
Kaitlyn.. look on the batterypack.. there should be a date code,model,part number. Google the part number..see if its a match, if not contact ASUS..sorry to not be more help..but want to steer you straight... Tom
2269747
It is because the battery drivers are out of date on your laptop, IT IS NOT THE BATTERY'S FAULT! just look up online for battery drivers, I think I finally fixed it by downloading the Thinkpad "System Update" program when I was having issues with my laptop's original battery.
2276956
Check your user manual and see where the battery is located then check the connector types. Most batteries are not universality connected to the motherboard.