I have the complete I just realized that the lining is chipping off the big pan. I am scared to use it now. Does anybody else have the same problem ?
1449679
The lining usually will chip if you use metal utensils while cooking and harsh scraping cleaning pads...I use nylon cleaning pads, and wooden and/or hard plastic utensils when using this cookware
1449680
The coating typically doesn't chip off. You do want to make sure you are only using plastic or wooden utencils with the pots and pans as metal will cause damage. If you have been caring for the pots and pans properly and did not use metal, you can exchange under warranty any pots or pans that are having an issue. Please reach our customer service at 800) 481-6087
1449681
The lining usually will chip if you use metal utensils while cooking and harsh scraping cleaning pads... I use nylon cleaning pads, and wooden and/or hard plastic utensils when using this cookware
1449682
I'ven been using this for one year and a half, I cook at least two times a day, and the lining is still in perfect condition
288502
Eastman fixed the flaking problem long ago. My original pan from a few years ago flaked. Eastman replaced it and the new one has what appears to be an enamel finish. Ive used it many times since with no issues.
236957
I have had my pans for over a year now and have not seen anything coming off the surface. I would contact the manufacturer if your concerned about it leaching.
124549
I have experienced this happening, but I find it only a minor inconvenience considering the pan is the perfect size for the purpose it is used, heats evenly, maintains its shine, and is very easy to clean.
1747789
I am definitely having an issue with the coating. I have submitted a question to Circulon for a replacement. My pans were bought Dec 2nd, 2013. The main problem i've had is with -- of all the pans -- the stockpot, which we use mostly for boiling things, sauces, soups. The coating seems to be coming off more and more, and it isn't inside the grooves, it is on top. We do use metal utensils, but you are supposed to be able to use that.. and it's not like we are frying in the pan (though, again, it says metal utensil safe). I'm wondering if we somehow got a bad batch, as so many people seem to say the coating stay. I am definitely having an issue with the coating. I have submitted a question to Circulon for a replacement. My pans were bought Dec 2nd, 2013. The main problem i've had is with -- of all the pans -- the stockpot, which we use mostly for boiling things, sauces, soups. The coating seems to be coming off more and more, and it isn't inside the grooves, it is on top. We do use metal utensils, but you are supposed to be able to use that.. and it's not like we are frying in the pan (though, again, it says metal utensil safe). I'm wondering if we somehow got a bad batch, as so many people seem to... » Read More I am definitely having an issue with the coating. I have submitted a question to Circulon for a replacement. My pans were bought Dec 2nd, 2013. The main problem i've had is with -- of all the pans -- the stockpot, which we use mostly for boiling things, sauces, soups. The coating seems to be coming off more and more, and it isn't inside the grooves, it is on top. We do use metal utensils, but you are supposed to be able to use that.. and it's not like we are frying in the pan (though, again, it says metal utensil safe). I'm wondering if we somehow got a bad batch, as so many people seem to say the coating stay. « Show Less
1254551
Call the company directly. They will send it out to you. Have you had yours a while? I'm curious why its chipping.
1750427
I am not really sure what happened with your pan. Is it a different recipe than you used in the past? That might have something to do with it. I have used mine 3 times already and I never sprayed the pan or anything. I would contact the company and see what they tell you to do. I hope this helps.
807603
I didn't and still love ours. Use it all the time. It is showing some signs of wear but less than other high quality non-stick pans.
698066
I had the same problem and eventually threw the pan out after several attempts at crepes. It's junk. But if you decide to keep it, brillo pads got a lot of the food that stuck off.
1970316
I think I have the same skillet and I use it with no problems. A good pan like the All Clad should radiate the heat all over the pan's surface.
716488
That doesn't sound like your pan was properly sealed or finished. You should be able to use nonabrasive scrubbies and the pan should be like new. I've used mine for years and only had issues when someone used them on high even after they were told these pans don't need high heat. If you follow Pinterest do a search and you might find a cause and/or diy fix. Good luck and I will add any ideas I find.
1595916
I have not had this problem . I suggest you boil some water and baking soda in the pan on top of the stove, let it sit overnight then wash it as usual, I always line my pans with aluminum foil to prevent this from happening to any of my baking pans. I truly dislike scrubbing pan and this saves me from that dreaded chore Good Luck
1747790
We have the 10 piece set. I have always liked the look and feel of the Infinite line. We have been using ours for well over 5 years, never stack them when stored, always use nylon utensils, and wash them in the dishwasher. I have noticed that the non-stick surface seems to be wearing thinner, no chips or scratches just seems to be getting thinner fairly uniformly. Also, Circulon's warranty service is really poor. My daughter bought a set and the non-stick surface in the 3 quart pan bubbled soon after she bought it. Circulon claimed claimed the finish was damaged by overheating and would not honor the warranty. We have the 10 piece set. I have always liked the look and feel of the Infinite line. We have been using ours for well over 5 years, never stack them when stored, always use nylon utensils, and wash them in the dishwasher. I have noticed that the non-stick surface seems to be wearing thinner, no chips or scratches just seems to be getting thinner fairly uniformly. Also, Circulon's warranty service is really poor. My daughter bought a set and the non-stick surface in the 3 quart pan bubbled soon after she bought it. Circulon claimed claimed the finish was damaged by overheating and would not... » Read More We have the 10 piece set. I have always liked the look and feel of the Infinite line. We have been using ours for well over 5 years, never stack them when stored, always use nylon utensils, and wash them in the dishwasher. I have noticed that the non-stick surface seems to be wearing thinner, no chips or scratches just seems to be getting thinner fairly uniformly. Also, Circulon's warranty service is really poor. My daughter bought a set and the non-stick surface in the 3 quart pan bubbled soon after she bought it. Circulon claimed claimed the finish was damaged by overheating and would not honor the warranty. « Show Less
1192153
I was sometimes I would soak it a bit then wipe with a soft sponge. My problem was that the nonstick surface began to wear and chip. I sent it back as you do not want to ingest teflon, very bad for you. It was a shame because otherwise we loved it.
489580
I'm glad I'm not the only one with an uncleanable pan. I've tried everything said below, baking soda, laundry detergent, rock salt, boiling water in it and nothing seems to work. I sort of hate this pan :(
1573430
It sounds like your pan warped in the middle like my old, less expensive one did. This is a much better quality than the others are. Weighs more and has a different interior surfacing. This one is FLAT and should stay that way, too.
1021527
I remember on the label it said to just send it in to them and they'd replace it. Mine is still PERFECT and I use it ALL the time, about every day, but some times more often than that. I love this pan. I use bamboo in mine, and it has not scratched at all, it's still as nonstick and smooth as when I got it.