Do you thread the wires through the bottom when you charge it, and if not, how do the wires go through?
1455598
It has a heavy dury velcro flap and they made a spot by that for the wires to go threw.
1455599
This pouch has a Velcro lid on the top side. I route the cables through the edge of the lid. There are no other holes, and I would not recommend to open any so you can maintain the structural integrity of the pouch.
1455600
I have several of these. I just hang the wire out of the top. Charge batteries nearly everyday on it and I haven't had any issues thus far. Love the product.
1455601
There is a slit on the top side where the Velcro flap is located. This is a excellent product.
1617198
I HAVE THE SAME ISSUE AND HAVE A SOLUTION!! Put the nose of the batter in at a DOWNWARDS ANGLE. catching just the front hooks to secure in place. Charger then recognizes it. the problem is the connectors are two short for the battery. if you put the battery in at a angle, works perfectly fine.
1158541
This charger has a flip-out plug on the back, rather than a wire. Just put the battery in the box and plug it in to charge it.
1204256
I just attach cord at bottom, fold case and snap and let wire do its thing that way.Hope this helps
1848848
It's the wires. Try a different battery. If it continues to say, Connection Break, than it's your connection wires from the charger to the battery.Try a different set of those.They're pretty cheap; order some, and if the problem persists, I don't know what to tell you.But return the cables. you could just tell them they didnt work or something and get your money back so you're not taking a loss on that at least. :/
817429
The led light show when it is charging. Unplug the power bank and press the button and the light should go all the way to the top.
1276524
I have never had an issue - just plug it in and charge. The only thing I can think is under the seat where the connectors are maybe they aren't connected right? Sorry I can't be of more help.
1203709
Did you plug in both wires/cables from the battery to the charger? There's the main cord, but then also a second one that goes into the side of the charger. I missed that one initially, and I thought our spare battery was defective.
1600273
mine does, it shuts off by the heat created, I charge mine inside a tupperware container, with a hole drilled in the side, so the wires do not get pinched, works like a champ
1056731
There are 4 LED lights at the bottom which keep blinking while charging and when done they stop blinking (they will stay ON). You'll have to manually choose which device you want to charge. It doesn't switch to charging your phone when you're done with charging the battery, you'll need to press the button at the bottom of the battery to charge the phone.
524976
The best I remember is to cut the end of the battery charger plug off you'll find most to be three wire. Then cut each wire back about 9/16 the connector is marked for each wire. Connect each exposed wire ends in holes provided at end of plug. Tighten screw's at each hole. They will hold firmly. Just be sure to install end boot over cord first if included.
2226037
it is connected directly to the outlet , but id has to be upright while charging which is a pain because all of my outlets go the other way
2214227
I did with no problem but it has to have a solid bottom. Also, we had to cut a small hole into the bottom because there was no way to sneak the plug out and you want that out of the way.
1181980
The case has two small holes on the bottom next to the flap that covers the charger port that are for a lanyard. I have not been able to string much of anything through them, though, because they're so small and close together, though I pushed a white wire into one and could see it come out in the other hole. Maybe someone else has had success.
1281464
Hi Le, The wire you have connects to photo voltaic panel and should not be cut. On the other end you can cut it to shorten and connect it to your charge controller. You need to get another set of wires to connect to your battery terminals plus and minus with battery clamps. Hope this helps, Derrick
1854366
When you first connect the battery the light turns red to show its connected properly. Then when you plug into the wall it flashes blue. When it is done charging it turns solid blue. It takes a long time, but worth it if you charge them ahead of time and take the batteries with you. I charge them overnight. Hope that helps.
1955725
There is a cut out at the bottom . My regular and car charger both fit through it fine.