I sometime have problems signing-in. After putting in my data I only get a blue screen. After cutting the tablet off and on a couple and resigning-in, I'm able to get the lock screen, and I'm good to go. I sometime have problems signing-in. After putting in my data I only get a blue screen. After cutting the tablet off and on a couple and resigning-in, I'm able to get the lock screen, and... » Read More I sometime have problems signing-in. After putting in my data I only get a blue screen. After cutting the tablet off and on a couple and resigning-in, I'm able to get the lock screen, and I'm good to go. « Show Less
1469920
I've had a green screen, not the blue screen if I'm in metro app, usually I could still swipe from the right and get back to the start screen. Haven't had it happen often though. Have you done all the updates through Live update, and all the Windows updates?
1469921
I occasionally get a blank, blue screen, but for me, tapping anywhere on the screen refreshes it. I haven't had to reboot.
320297
Sorry to hear youre getting that kind of errors. If you already own the tablet I would suggest you get in touch with ASUS and see if they can help you with the problem, I havent had that kind of problems with my tablet, what sometimes happends to me is that it freezes and I have to restart the tablet from scratch, but that has happened like 3 or 4 times in a 6 month period that Ive had the tablet.
849768
I bought (3) of those tablets the only problem I had was my granddaughter locked it in air port mode and it took me awhile to unlocked ,I took it to an IT friend of mine and he unlocked it for me ,I have no other problem with any of them since then work fine.
1756899
I just got it, I am trying to figure out how to get it working. the screen is dark and barely I can see anything. I contacted the company to get answer, I dont know what to do. first time when I bought the small one, it worked good, till it brook, this time, I thought, I would be the better one but so far, it is not working
71668
I had the opposite worry. When my tablet quit working, I was afraid that the plan wouldn't apply because I hadn't dropped it or spilled something on it. (It did.) My guess is that cracked screens are the things likely to apply to an accident protection plan.
964900
I had the same problem. It's the wrong manual. Just turn the key board on and turn the blue tooth on on the tablet. Then type the code it says and press enter and you're good to go. Hope this helps. :)
1721628
Try the reset button on the back. These tablets are pretty terrible. All kinds of problems with ours. Good luck
2235982
I would advise calling the company and seeing if they can walk you through what may have happened? Or go to the store and trade it in for a new one. They can transfer the number and everything pretty much right there. I had no problems when my daughter's acted up. Honestly have no clue why there would be letters/numbers under the lock screen? Try rebooting first, leave it off for like 30 minutes and see what happens. Otherwise, follow with my other 2 choices. Sorry, thats the best I have on that. :)
180322
Yes, my screen is frozen. I have had it for a month. I am not able to use it.
744980
Mine was in good in every way except when I switched to keyboard it didn't seem to recognize it was same device and wanted logins that I had not previously entered but guessing that wasn't the keyboard. Mine exceeded quality and expectations. Maybe you got a rare dud.
1764578
the one I bought works flawlessly for me but your situation sounds exactly like the problem I had with a tablet from a different manufacturer sounds to me like it has got problems if it's still under warranty send it back exchange for a new one
2025208
We have the same problem. I was going to try to find someone to salvage the tablet due to it quitting not long after we got it. But finding someone to replace the screen has been the biggest problem. Even custom shops have not been able to do anything with it. If you find anyone, please share. I wish you luck in your endeavor.
2165820
You will have to pair the keyboard and your tablet again. Meaning make the keyboard discoverable, not just turn it on. If you've already tried that then I would think there might be an issue with the keyboard.
1515297
Hello friend, because the instruction book has too many content, it's hard to write how to operate the tablet here, but I have an idea, just find a instruction book in English for other tablet and read it, you'll know how to operate your tablet, all tablets have similar functions and similar ways to opertate. About the warranty card , you needn't fill out it. If there is any problem with the tablet, you just need contact the seller and ask them to help to solve the problem.The seller will help you. Thanks.
2138741
Yes. I read some other comments and they said yes. If it doesn't try restarting your tablet.
1918157
First try to change the inputs a few times to see if that works. For me I tried to use their screen fill feature and when I did the screen turned blue. I was about to return it when I tried connecting it to a blue ray player and it unlocked it. Since then I have not tried to use that feature and have had no problems with it. This is technically a flaw in the monitor that I'm over looking because I don't want to go through the hassle of returning it and when Canon releases the firmware update at the end of this month it will allow for a full screen view and at this price point you cannot find a monitor with HDMI out and in, which I love. If this does not help, you may have a defective unit and need to return it. Hopefully that helped, good luck.
1417318
if u can try to plug into another tablet, the key board may be bad or your tablet may be bad. good luck hope u can send one of them back if defective.
14297
It still from time to time loses connectivity to the tablet, and more frequently, gives you the "unexpected removal of storage device". But, I am typing on it right now, and its giving me no problems.