Hi, I bought this drive (DTU30G3/64GB), works ok, although speed is slow, but the light is not flashing , so donot know if win7 recognize it.
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There are a couple of things to look into. First I would see if it is a usb 2.0 or usb 3.0 (area you insert would be blue) might even be a usb 1.0 or usb 1.1 slot. If possible try plugging in an external hard drive that uses usb power and if that hard drive does not detect than the slot is not usb 2.0 or higher and the issue would be the slot you are using. Also make sure you have all the usb drivers loaded on the computer you are using. If you go to the Kingston webpage and look up this drive, they will have 8 steps to try to make sure the drive is working well. If not they also have a great return policy.
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I managed to install it by installing Windows 2008 Standard but I upgraded the RAM to 32GB and the drives as well to the Western Digital 1TB 10,000rpm drives. It works but is not fast.
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I was not successful getting it to work so far. I've tried the supplied driver, used the Windows 7 plug and play driver, neither recognizes it. It was under $10, so I'm not going to try to mail it back to China, now sits in the bottom of a drawer and I'm just using my USB 2 ports instead of trying to add a USB 3 and/or eSATA ports. When I have a hour to kill, I may try installing it again, but faster to just use USB 2. You get what you pay for...
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When I plug it into a windows 7 computer, it says "device driver not installed". No lights come on the device. Just keeps telling me it didn't install properly.
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Thank you. So I ordered the drive and followed instructions for installing but it is not recognized by Windows 7 and the trouble shooting guide is useless. Then I tried it on a laptop running Vista and it started installing but finally gave up saying to contact the manufacturer. This is the 3rd time I have bought an item based on information from persons who claim to own the product that turned out to be a big mistake
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It worked fine for me, was even recognized as A: drive which was what I needed for an old program unlock code. That was on Windows 7 ultimate.
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I purchased at 1 terra byte drive and it worked fine on our Win 7 laptop so I see no reason why the 500 gb drive wouldn't work just fine too.
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Thanks Dean, the drive was working so the format is probably OK. When you plug in the USB the charge light comes on but the data side is obviously not working as the drive is not recognised. You can hear the disks spinning but they are very quiet. Thanks again for your help. Regards: Brendan
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I have many of these drives running both Ubuntu and Win7.. No issues at all. Be sure to enable TRIM in Ubuntu, I heard 14.04LTS will do it automatically though.
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My USB3 hard drive works perfectly. I don't see any reason why all 7 drives would not work perfectly.
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yes, i have windows 7 w/o usb 3.0, the drive works fine it just doesn't have 3.0 speed
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While I don't have Win8 installed on any of my machines, I do have this drive running on a 64-bit version of Win7. There were no ASUS drivers that needed to install. I just plugged the drive into my 64-bit,Win7 machine and it worked as expected. My understanding of Win8 is that if the peripheral works under Win7, then it will work under Win8. I am still very pleased with the performance of this drive and would buy it again or consider an "upgraded" one from ASUS that supports Blu-ray. You do need 2 USB Ports on the same side of the machine, or at least within a few inches of each other. As a reminder, this is USB2 vs. USB3 drive. Hope this helps. While I don't have Win8 installed on any of my machines, I do have this drive running on a 64-bit version of Win7. There were no ASUS drivers that needed to install. I just plugged the drive into my 64-bit,Win7 machine and it worked as expected. My understanding of Win8 is that if the peripheral works under Win7, then it will work under Win8. I am still very pleased with the performance of this drive and would buy it again or consider an "upgraded" one from ASUS that supports Blu-ray. You do need 2 USB Ports on the same side of the machine, or at least within a few inches of each... » Read More While I don't have Win8 installed on any of my machines, I do have this drive running on a 64-bit version of Win7. There were no ASUS drivers that needed to install. I just plugged the drive into my 64-bit,Win7 machine and it worked as expected. My understanding of Win8 is that if the peripheral works under Win7, then it will work under Win8. I am still very pleased with the performance of this drive and would buy it again or consider an "upgraded" one from ASUS that supports Blu-ray. You do need 2 USB Ports on the same side of the machine, or at least within a few inches of each other. As a reminder, this is USB2 vs. USB3 drive. Hope this helps. « Show Less
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It worked 3TB drive only after firmware update [ didn't even work with usb 3.0 without update] and following instruction from this link. http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/i-have-a-3-tb-drive-windows-7-ultimate-wont-format/b1cc3811-f25f-e011-8dfc-68b599b31bf5. hope it helps.
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I'm not sure, I have Win7 works great for me. Just call tech support, google Dymo, and they will answer all questions,
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I'm using windows 7 Ultimate 64-bit.No problems with this drive.Works like it should.
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I run a 32-bit Vista system. Formatted a 4tb drive GTP/NTFS, connected via eSata and it is both fast and reliable. USB does not work.
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I had problems with it on both win 7 and 8. Tur ns out the firmware in it is not that great. If you use a newer hdd it should work but older hdd do not work. The one I had a probkem with was a toshiba 80 gig.