the outer jaws are jamed(do not move in or out) the inner section does spin around however. how do I un-jam the outer jaws??
1474597
Same thing happened to me with the last 3! I bought. They are no longer the quality item they were when I bought my first one a couple years agi. Get your money back!
1474598
Never had that happen, maybe push button again. Take out batteries and see if something is caught in jaws.
1474599
yes, it took me awhile, but there is a space at the bottom that you can use, it is like a lever, if that does not work there is a space at the top left, while on the can that you can use a small screw driver that will make it move
1070051
I have not had an issue with them unscrewing the parts. Are you sure you have it tight enough. My dogs roll it all around and eat kibble as it falls out. I have small dogs.
1874732
I wish I could help you..don't recall having that problem! Carefully examine the buttons that you depress to rotate it. But I'm at a loss as to the screw.
468637
It comes apart quite easily, so you're probably trying to unscrew it at the wrong place. Move your handsaround til you find the correct location!
358202
Mine jams when you don't fully slide the action forward before pulling back
1802044
The friction-y stuff inside may have just gotten a little tacky and doesn't want to let go, I'd say just pull it apart slowly and forcefully. If it breaks, I truly apologize. Maybe you have a defect(?). If so, I would contact the manufacturer.
2245399
Have you tried loosening or tightening the grind adjustment in the middle of the top piece? You must twist in a "clockwise" direction. Mine works great, and I have used it for 9 months. If it doesn't grind after making the adjustments, then it could be broken.
362348
It's easiest to twist apart. If you've tried that and it doesn't work, yours may be defective. Good luck!
2003336
The food is jammed in the rotator. You have to empty all the food out to get it unjammed. You then have to reset EVERYTHING.
1387164
try "jiggling" the bottom metal piece while you're tightening it. also, hand-tightening is not enough...you should be using a wrench or ratchet
1472662
Try a gentle twisting motion and change it more often. With more frequent changing, it is removed more easily. Best wishes.
664373
I had the same problem but it want break just pullit a part at the open slot on the sides it will take a few saconds but will come apart
1330101
If you pull the tow sections apart (they will not break) you can see a plastic piece that has a screw. When you twist the piece when it is in the other piece, the screw causes the plastic to expand and the friction locks the lower end in place. I suspect somehow the screw was extended to far and the plastic is not contacting the inside of the upper piece to allow the screw to enlarge the plastic to lock it.
607943
Hi, I held mine by the wheel tightly and loosely gripped the body and mine slipped right apart. Try twisting it first to get it loose. Thanks!
589272
This happened to mine. All you need to do is remove the fastener that holds the two pieces together and separate, clean in soapy water and reassemble, just don't tighten it as much as the factory did.
1366915
Did the item go in at an angle and cause it to jam on the way in? There is a reverse button on the unit when you see things starting to go wrong. I think of it as the PANIC / UNDO button. If your project is caught in the rollers, you'll have to disassemble the cover and end plate. It's just standard screws. You can take it apart (while cold) without too much effort. It's a very robust unit and I highly recommend it.
976000
If you can, try taking it apart and starting over. If not, I think it's jammed and therefore broken. Mine work. But, I have had other chairs that just simply break/do not go up and down.. Good luck.