Anyone ever tried to repair a Chi Turbo Flat Iron: Anyone else try to get it repaired?
1366805
Yes. It can be done fairly easily. If you still wish to repair it yourself, I will send you a link by which you can see step by step photos of my successful repair. Like you, for the cost I couldn't stomach throwing it away and Chi told me it would be 6-8 weeks and the total cost for the repair and return shipping was going to be $72.00! Give me a break, I can buy a new one for almost the same price, so I decided to try to repair it, and it was surprisingly easy. Total repair time takes about 20 min from start to finish.
1639657
No, the one I got worked right away. They are a really good company and I'm sure would help if you contact them. Maybe you just got a bad one?
160040
Friend, I would disassemble the unit and reassemble just to make sure all is in the right place and right angle. If still not working, I would consider a manufacture difect and exchange. Even though you might be disappointed at the moment, I would defenetly continue efforts to fix or exchange. The benefits are greater than not having one. Danny
2010373
I'm sorry that happened to you. My machine still works fine except the long black tube keeps coming out. I finally duct taped it back together. Have you contacted the seller about it?
500470
No, I've never had a problem with this machine (so far) Maybe it is just your machine and you should ask the mfg. to replace it? I'm sorry to hear that you are having problems.
568833
I would try contacting the company directly. Did you try super gluing the handle back together?
1366803
Repaired at a vaccum repair store for $30. Works like brand new.The Chi is designed to break. The swivel power cord, over time, will simply lose the connection. My repairer replaced this with a fixed cord. It will not break again. Don't waste money and landfill space buying a new one. Get yours fixed like I did.
597234
SAME PROBLEM HERE.. CONTACTED THE VENDOR WITH ABSOLUTELY NO REPONSE OR FOLLOWUP.. In my opinion it's a piece of crap.. I replaced it with Weller ML500MP Mini Butane Soldering Iron.. it works..
1543695
I never had that problem. You should probably contact the manufacturer for a new one.
468399
Jim, I'm sorry but, I haven't used the kit yet. I actually settled for a "sub-par" repair job on the island so, I'm waiting to get the Van back to the states to an actual shop. Hopefully, there is a happy medium between the iron and the stove. Sorry I couldn't be more help.
1528433
This is what is stated on the owners manual/warranty...The HSI iron has warrenty for one year from date of purchase against any defect in workmanship or materials...if defective they will fix or replace it for $19.95 s&h.; Keep sales receipt for this purpose. If item is discontinued it will be replaced with similar or better model.
1954481
JP, I have ths same issue - Was the problem solved when you got a replacement? Thanks!
840346
I wouldn't imagine so. They were also dicks about customer service as well. My unit was out of warranty by a few months, and they refused to repair it for less than 100$ plus shipping. I took the machine apart myself to see if I could fix it, only to find that it was obviously a refurbished unit, even though it had been sold as new. There were plastic feet that had been snapped off and then glued back together (poorly) inside the housing, along with a wealth of mismatched screws. The broken part of the unit is a proprietary motor/fan housing which can not easily be replaced.In short, don't buy this unit. It doesn't roast very well, and it's prone to breaking. I wouldn't imagine so. They were also dicks about customer service as well. My unit was out of warranty by a few months, and they refused to repair it for less than 100$ plus shipping. I took the machine apart myself to see if I could fix it, only to find that it was obviously a refurbished unit, even though it had been sold as new. There were plastic feet that had been snapped off and then glued back together (poorly) inside the housing, along with a wealth of mismatched screws. The broken part of the unit is a proprietary motor/fan housing which can not easily be replaced.In... » Read More I wouldn't imagine so. They were also dicks about customer service as well. My unit was out of warranty by a few months, and they refused to repair it for less than 100$ plus shipping. I took the machine apart myself to see if I could fix it, only to find that it was obviously a refurbished unit, even though it had been sold as new. There were plastic feet that had been snapped off and then glued back together (poorly) inside the housing, along with a wealth of mismatched screws. The broken part of the unit is a proprietary motor/fan housing which can not easily be replaced.In short, don't buy this unit. It doesn't roast very well, and it's prone to breaking. « Show Less
1726008
Hi Lakisha. This iron was purchased brand new. It is well made by German company and seems to be working for great for us. I would think if it was refurbished they would have some kind of warrantry. Thank you and good luck.
2050628
I haven't had mine long enough to know if that happens. Also, I rarely use my flat iron anyway. I'm sorry I'm not much help!
720051
I would contact Work Sharp. They should replace it no problem. They have been great to deal with in my experience. Good Luck.
304111
I'm on my second one but my first lasted me well over a year before dying for reasons that I was never able to figure out though it happened shortly after a flight so I suspect maybe something could have happened to it when it was in my luggage. If this one does the same, I'll still buy another one because I've /never/ been able to get anywhere near the results from any other flat iron on the market that I've used before and I've tried, no joke, 15 of them. My hair stylist has one and has had the same one for over 3 years so I think it may have alot to do with how you handle it, clean it and store it if you travel with it.