Anyone having issues with the initial charge? Ours has been charging for over 24 hours and just that first segment is still flashing (plus if you try to use it it'll vibrate for a second then stop). Not sure if it's because of our porcelain counter top...
1475292
I almost got one, but did not after finding out that the company went out of business due to technical problems with its product. Best to exchange it with the vendor to get a good one. It could have been the best toothbrush out there.
1940670
First charge took longer than one night. I left it charging next day when I went to work, and it was fully charged when I came home. I can't tell you how many hours it took to fully charge the first time, but what you are experiencing is consistent with my experience. It is a great brush, I prefer it to my old Sonicare Essence.
237070
When to charge is still in question. The unit flashes until it is fully charged. SO far it is a good light, I have had multiple comments on the brightness and have crashed with it and it held up fine.
1887739
Mine arrived charged and has operated without incident since I installed it. Sounds like you may have a charger issue.
435750
Add me to the list - not sure when it started, a few weeks ago we noticed it b/c we charged it and then it was dead. Figured it got bumped in wife's purse or hadn't charged long enough but now I've been trying to charge it and see the on/off cycling going on. No answer, just sympathy and hope for a fix!
1474641
I don't have a definitive answer for that, but I have charged mine many times, and it seems to stop when the charge is complete.
887645
I had the same problem. Bought 2 Vitality toothbrushes from 2 different Target stores and had the same problem. I am about ready to take back the second and try a Sonicare. According to the Braun U.K. Forums, the battery/charging unit is a real problem. Supposedly, if the toothbrush is left in the on position it won't charge. Problem is there is no on/off indicator. Horrible design decision.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
2228324
When I got mine that didn't happen.About 7 months later it did stop charging tho. Id return it or have someone look at it. It might just be the charger, you never knew!
176504
When you start to charge it a small red LED on it starts to blink. When it is fully charged it stops blinking. I haven't had mine long enough to answer your "how many hours" question. If the answer is not in other questions on this page, there is a similar device on Amazon selling for about $11. Somewhere on either that device or this one, someone said how long their's lasted on one charge. The time on the $11 device is probably the same as this one.
2228326
Looks like it's not working. I had mine a long time ago and i know i charged it like for hours. Maybe 8. But not 2 days. That's too long. If it's still not charged, then i would think it is not functional.
1445286
LorraineI am sorry I do not have an official answer as I am not a "PEAK" person, although fairly close to being one. When you had the unit plugged in to charge did you notice the charge light lit? Other than that, please contact the technical support organization.Hope you get fully charged soon.Richard
197492
You are doing nothing wrong. The same thing happened to me, it seemed to never fully charge. I went through the website I bought it on and reported the problem and started the return process. I returned the unit as instructed. They replaced the unit free of charge
1439042
I had problems with mine not charging- the 15% power light kept blinking no matter how long it was charged and despite the light that indicated it WAS charging going off; I ultimately returned it. A few other people seem to have some similar problems.
377298
Hello, how are you? You know I dont remember for sure. I'm thinking the original charger had a light that never showed if it was charged(it was always on). I went ahead and bought a fast charger that goes from solid to blinking when charged.
2013698
Make sure its fully charged. I only figures this out after testing it out and seeing very short videos of the test. I know there has been some complaints of malfunctioning, but mine works fine.
1766335
I've only had mine for a few weeks. So far, it is keeping a charge. I'm keeping my fingers crossed, but with as little thought as they put into the design I don't have much faith that they put their efforts into technology.