I bought this and it worked for about an hour and then mouse looses control. I have to move so slow or it will jump across screen. Any one else?
1449459
I have not had this problem (is it the surface you're using?). However, it will sometimes stop responding and I will need to unplug the USB and plug it back in.
2150863
Every once in a while the mouse will "wander" or "drift". It's correctable by unplugging it then re-plugging it in to the USB port. I've not noticed any problems specifically with the scroll wheel. I've also never mapped any of the other buttons, so I can't say how well they work.
1971514
One thing I notice is that the mouse seems to become unresponsive after a set period of time. However, all I have to do is perform a left click and it comes back online. I have rarely (if not never?) had a problem where I need to pull the USB receiver out of the computer to get it to work again.
612447
I got one for my daughter, and she says "yes, but it takes a lot of coordination.. if you touch the corner on accident, the mouse curser will jump to the corner of your monitor." I personally have no experience, but thought I'd pass it on.
355192
i have windows 7 64 bit and i had issues with it. updated firware and all. Got the replacement and it did the same thing. Updated that firmware and same thing. The pointer just randomly moves on its own. It is an issue with this operating system you can google it. Tracking issue for mamba mouse. They say it could be from having stuff like hard drives running on the computer desk but not in my case just my keyboard and mouse and monitor.
1179691
What is your definition of sluggish? Did you purchase the mouse on Amazon? I would send it back for a replacement if it's only been 10 days.
1710516
Mine didn't either...it went in the trash.... Got a Logitech touch mouse it works fine.
1638877
How long have you had the mouse? If you recently purchased it -- especially if from Amazon -- I would return it and ask for a replacement. It sounds like you're either having a problem with the actual mouse or with the driver.Just out of curiosity, what Windows operating system are you using it with?
1782408
I'd get a different product. There's a chance that it'll work fine for you, but if it doesn't work, it's a real pain to fix. I ended up having to reinstall the entire operating system in order to get the thing up and running. May as well spring for a newer model. The actual problem was most likely a conflict with leftover bits of Logitech drivers and software, but I was never able to track them all down and eliminate them.
375110
I have had black screen a couple times, but my problem is screen freeze or lockup so have to do a forced shut down, which I hate to do. My main problem is mouse cursor freezes, most of the time if I wait long enough it starts working again. So I bought a $40 mouse this time instead of $20 and the problem is still there. These same problems was also on my previous Toshiba and finally the techs gave up and said we can't help you.
1179689
The mouse has worked fine for me, I've had it for over 6 months now, no problems. But here's a link to download drivers for the mouse, might help. http://www.logitech.com/en-us/support/corded-mouse-m500?osid=23&bit;=64
1197738
I have a new laptop and initially the controls were easy to use, now I'm having issues using the laptop "mouse" for something that is necessary to continue playing. It's very aggravating!
615940
Hi, I got the same problem as you when I first got that mouse. But I found out what happens to mine. So see if this is the same problem for yours too, if it is not then all got to said is "a return to the seller is rightful enough or you could wait for others answers. :)" Anyways let's get to the point. What happens mine is you need to put the on switch so close to the off switch just to make it to work. It seems that they make a poor job on the on switch. So, If you did this and didn't see the three second red light in the middle of the mouse, then it didn't work, but if it does work then, yes, this is how I make mine work and it still working like new even right now. :) Hi, I got the same problem as you when I first got that mouse. But I found out what happens to mine. So see if this is the same problem for yours too, if it is not then all got to said is "a return to the seller is rightful enough or you could wait for others answers. :)" Anyways let's get to the point. What happens mine is you need to put the on switch so close to the off switch just to make it to work. It seems that they make a poor job on the on switch. So, If you did this and didn't see the three second red light in the middle of the mouse, then it didn't work, but if it does... » Read More Hi, I got the same problem as you when I first got that mouse. But I found out what happens to mine. So see if this is the same problem for yours too, if it is not then all got to said is "a return to the seller is rightful enough or you could wait for others answers. :)" Anyways let's get to the point. What happens mine is you need to put the on switch so close to the off switch just to make it to work. It seems that they make a poor job on the on switch. So, If you did this and didn't see the three second red light in the middle of the mouse, then it didn't work, but if it does work then, yes, this is how I make mine work and it still working like new even right now. :) « Show Less
1691902
same here, it stops reacting by freezing, then when I tap the pad the cursor jumps to the lower part of the screen. It also zooms in on the screen almost everyday nonstop. It drives me nuts! , when I called to complain, the stupid customer service rep acted like he didn't know what I was talikng about, I told him to stop acting like he didn't know. I knew there were a lot a lot a lot of people complaining about this issue. He told me to reinstall the drivers from the website. I did, it works for a little bit, then goes back to the same issues I had before. I just use the gaming mouse that came with the laptop. That solved the problem. But I shouldn't have to resort to using the mouse :( *pissed at asus* same here, it stops reacting by freezing, then when I tap the pad the cursor jumps to the lower part of the screen. It also zooms in on the screen almost everyday nonstop. It drives me nuts! , when I called to complain, the stupid customer service rep acted like he didn't know what I was talikng about, I told him to stop acting like he didn't know. I knew there were a lot a lot a lot of people complaining about this issue. He told me to reinstall the drivers from the website. I did, it works for a little bit, then goes back to the same issues I had before. I just use the gaming mouse that... » Read More same here, it stops reacting by freezing, then when I tap the pad the cursor jumps to the lower part of the screen. It also zooms in on the screen almost everyday nonstop. It drives me nuts! , when I called to complain, the stupid customer service rep acted like he didn't know what I was talikng about, I told him to stop acting like he didn't know. I knew there were a lot a lot a lot of people complaining about this issue. He told me to reinstall the drivers from the website. I did, it works for a little bit, then goes back to the same issues I had before. I just use the gaming mouse that came with the laptop. That solved the problem. But I shouldn't have to resort to using the mouse :( *pissed at asus* « Show Less
1914529
Spend a few more bucks and get a logitech gamepad. You'll get much better drivers and customer support. This one is kind of a pain in the butt.
1211786
I haven't. The only issue I have experienced with this mouse is horizontal scrolling using the mouse wheel. Sometimes it works, sometimes it doesn't. I haven't been able to figure out why. Vertical scrolling has always worked for me.
326200
Thanks, but I suspect that is not the problem here. The mouse is always more in less in the same place, and sometimes it will be fine for a number of days, then everything locks. And with Vista I can't even turn off the computer if there is a program running without using the mouse or keyboard, so I have to shut off power at the surge supressor in order to get control back.