When I connect the device to my computer, it recognized it, installed drivers, and it shows in device manager, but won't work as a drive. What gives?
1476643
What version of windows? Try the computer disk manager in control panel. It's under the (can remember what icon it is) administrator icon.
1476644
I honestly don't know. I tried it on two hard drives on 3 different pc's all with a different OS on each machine. Nothing happened. Like me, you wasted your money.
1476645
The hard drive may not have a partition created on it yet. Follow the instructions in the link below to create a simple partition on the HDD. If there is already 1 or more partitions on the HDD, it may just be unreadable. http://www.howtogeek.com/101862/how-to-manage-partitions-on-windows-without-downloading-any-other-software/
1476646
If u are trying to get the drive to show / read, u may have to right click on the letter then Mark Partition as Active. It also may need formatted 1st, which is in the same pop up menu
1187789
When you insert it in a USB port, do you get a message indicating that the device is recognized and the device drivers loaded? If not, you probably need to find and download the system software for it. Or you might have received a mini-disk with the drivers on it. Windows Vista and later have the necessary software pre-installed to run it. XP requires drivers. Linux also has built in drivers.
1138104
It's a plug and play device your computer will download it just go to device manager
542600
Try using a flash drive instead. On a second machine or friend ask them to upload your driver to a flash drive.
1460128
Very simple. Plug it into your device. Than plug it into your computer. You may have to go into disk management if the device doesn't show up. Basically it works like an external or thumb drive.
45931
It should recognize is, there should be an updated drive to view it. Check the Seagate website for that.
388810
It will be seen as a USB device and function at the hardware level but it will still require a compatible driver; the availability of which I am uncertain.
1126290
Some issue with getting it recognized as a proper USB device. After some restarts and reinstalling, it worked and the utility found the device.
1033509
The software is weird, make sure in the software you turn the 'power' button on and it should work. If not I would make sure that the device itself has installed. USB should automatically be picked up but sometimes you have to manually do it.
1906407
while I don' t have a clear cut answer, I do have one that works. See if it at least is at least recognized in device manager under Windows' control panel. If it is, you might right click on properties and have windows look for a new driver on the net. You might want.to reformat it under fat32 or NTFS....
309044
I had the same issue. I installed the drivers first, then the software. It kept showing no device was recognized so I unplugged and replugged the usb plug. However once I quit unplugging and replugging it in, it eventually was recognized. Both windoze 7 and 8 now see the image from the camera.
1211611
It should work fine, it's a plug-and-play device. But if it doesn't work, the manufacture's website should have drivers for it.
489158
It should work. What do you mean not recognized? Can you not see the drive in Disk Utilities in order to format the drive?
1448849
take it out of usb port plug it back and it should load drivers this is what I do and it works for me
1056433
Mine also came with a CD and instructions, but I downloaded the drivers online instead of using the CD and got it started without the instructions. Your computer should detect the device when you plug it in and either begin searching automatically for the drivers or allow you to launch a search. If you are plugging it into the USB and the computer isn't detecting it -- or if you go to computer / devices and don't see it there -- then perhaps try another USB port or there may be a problem with the device. That may not be much help, but good luck!
1587409
It doesn't connect to your computer through USB. It will charge that way but you can't connect to the device. Your computer is trying to "read" it like it would a flash drive.
107343
I was able to just plug mine in and it worked fine. Drivers installed and then I was able to use it no problem.