My scale turns on but does not register any weight. Has anyone had this problem?
1453432
Never had that issue. Call company and they hopefully will help you. Good luck!
1453433
Yes I had the same problem, also once I was able to get it on, i could not reset it to zero, without waiting for it to shut down and trying to restart again. I emailed the seller and still have had NO reply.
1453434
No. Mine is working quite well so far, even despide I have dropped it in the floor.
1453435
No, I haven't had that dilemma. To safeguard the scale, I store it within a hard eyeglass case. This makes it easier to bring with me during shopping sprees or while at a restaurant. Before you CALL Joseph Joseph, as recommended by Kathy S., you might want to examine your battery to make sure it's in proper place. Please post whether or not you determine the problem or Joseph Joseph's response. Eleanor
1453436
You have to rest something in the center in order for it to work. When cooking, that's usually a bowl, which you place on the center first then turn on to zero out for weight before adding ingredient needing weighing. But I have successfully weighed a small box for shipping at 1.4 ounces by turning power button on first. It's very sensitive in the center where it has the Joseph Joseph emblem.
1453437
Yes. Mine did that too. Call Joseph Joseph customer service. I had to send a picture of it doing that and they sent me a new one. I wouldn't recommend emailing them because they never responded to any of my emails.
1453438
Are you placing items on the center? My display is not very bright but it does work.
489273
I had that problem with one of our first scales. I called service had to eave a message. They called me back several times but we kept missing each other. In the mean time we stopped storing the scale on its side and the scales stopped displaying the error message. I have not had this probelm with the other 11 we have purchased. I hope that helps. If not call service, they are helpful.
931477
as i remember there was a little plastic piece under the battery you had to take out. It keeps the new battery from running down during shipping etc. After you remove it, the scale should turn on.
961567
I purchase this scale a couple of months ago. It does not make any noise when activated.
1244188
There is a little pull tab on the back of the scale. If that doesn't start it up then replace the batteries. To power on each time you have to tap on it.
747713
Thats normal, when I got mine it was very cold and it also said that as well, I just let it sit for a minute or so and then the zeros popped up automatically. Hopefully it adjusts, and when it does, crumble up a $1 bill and put it on the scale, it should weight exactly 1gram. Thats when you know your scale is precise
1396898
Nope. I didn't when I first used the scale, but ultimately got one and was very happy with it. Good luck!
1128450
Mine does the same...intermittently. I don't know why. I have ascertained that it is NOT BROKEN. Just stuck. I keep tapping my foot lightly in the center of the scale until it shows 3 zeros. 00.0 Then I am able to weigh myself and get a proper reading. I weigh myself twice to be certain. Good luck. It is moody but, A great scale in general.
1960978
Try resetting the scale by taking out the batteries again and waiting a few minutes and putting them back in.
1904051
My scale has only written this when it is unstable, about 2 times. I make sure that the surface the scale is on is straight. no papers or anything keeping it unsettled. I start it up again sometimes or check the batteries. It is a great product and I wish you well.
999466
You can either call Amazon to talk about this or the company that manufactures the scale. Try to see if there is an off or reset button on the scale. The scale comes w/ 4 AAA batteries. Batteries that are provided usually do not last and I don't know the strength of the batteries that come with the scale so maybe you should try changing the battery first.
305656
I rarely just step on it. If it happens to be down and the screen is not on I will tap it with my foot on top of the glass wait for it to settle to zero then stand on it for my measurement.if that dont work isvthere fresh batteries in it? New in the scale package dont mean fresh
503476
You have to recalibrated it. That should work. And try to put it in one place when you weigh yourself dont keep moving it to different places. I always take my scale in the bathroom and no where else, and I haven't had any problems since I purchased it. I had it for about 3 months Are you being careful how you handle it ? If not that could be the problem. And remember it has to be on a flat surface. You cannot weigh yourself on carpet or any surface that's not flat.
1146072
I often leave my scale powered on until it turns itself off, and the weight (even measuring in grams) remains zero. A couple of ideas: 1. does your unit turn itself off after a minute or so? If not, that's probably a sign it is bad and should be replaced (for free IMO), 2. have you reset the tare by pressing the power button (not enough to turn it off) and seen the weight continue to increase? Again, just my opinion, but it sounds like MIRA should replace your unit for free, though I'm unsure how long you've had it, so that will factor in. Good luck.
647499
most likely it is a locked system problem. you might need to get a replacement. I have had two different scales. one works great the other I sent back. If the previous suggestions of removing, waiting a few minutes and then reinstalling the battery might work. if not replace.
1651562
try taking the batteries out for a minute. replace the batteries set the scale on a hard surface, put your foot on it and press down 00 should appear. take your foot off and it should be ready to go.
321491
Sorry your having problems. I set-up two profiles on mine, the first on did just fine but the second one did like yours. After a couple of trys and adjusting where I stand on the scales it started working right. The scales have to be level, feet dry and covering the silver circles completely. Hope this helps!