I have an Iphone 5s and it keeps disconnecting, saying it does not recognises the product, may no be compatible. Does anyone has this problem?
1470445
I have the same issue with my iPhone 6. It does not effect the charging and I can still sync the phone with my computer so I just ignore the message.
1470446
My 5s connects fine though I use a lighting connector extension because I have speck case that needs a little more clearance.
1470447
I have a 5S and have been using the RND charger for several months. I have not had the problem you described. If you have the phone in a protective case, you have to remove part of the base as shown in the directions in order to have a good connection.
1820896
Mine works awesome!! Happen to have the 5s and I use an adapter along with it. I also got it to hook up with my ihome and it works great! Good luck
446975
It is using an illegal lightening chip, so your iPhone regardless of 5c or 5s, will not recognize it and not charge if you update to iOS 8 or higher, so if it fits it does not matter.
1372902
I have the iPhone 5s and it would not charge the phone. I also found them to be of low reliability as well.
32700
I have the same problem. I have also had it not connect with my iPhone until another device makes a connection first. I have not found an answer yet but will keep an eye out and report back here if I do.
358525
Yes it will sync to iphone 5s i am currently using it now. Just try to reset your bluetooth in your iphone and go to pairing mode then pair the device. Good luck
271534
Never had that problem with mine. Maybe you got the one for the iPhone 5? I would exchange it for a new one.
1821150
It does not work with the 5S. You keep on getting an error message and the green charging bar does not show green. It is only compatible with the Iphone 5. Save time and go to the Apple store. I hope this helps you.
754274
It didn't work for my 5s. i also have a lightning cable - but still didn't charge. Wasn't as lucky as the other responder.
617753
Yes! When you first connect it to the phone, you get a message that the accessory is not Apple certified and may not work properly. Dismiss the message and press the home button twice and viola you are good to go. Works great especially after two initial charges. Good luck. Mine is a 5s iOS 7.1.2
1997646
When placed in the cradle, my 5S says it does not support this device. On the box in which the product comes, it lists as compatible only iPhones 4S and earlier. Bottom line is, I can get audio out of my 5S on this device, but it does not charge the phone. The phone also sits awkwardly on the cradle, and I'm wondering if I'm damaging the connector pins on the phone if I force it onto the cradle....
551958
The iPhone 5s is not listed as compatible. I do not have a 5s, so I cannot check it for you.
608726
I had the same phone and I tried everything but apple doesn't support the device. I sent mine back to the seller.
1075063
No response on this one, I have only used the device with images. Early on the app crashed once with iOS7 but I deleted it and redownloaded and no problems since.
1156570
I honestly don't think these are fully compatible with iOS7 for some reason. I have one, and so does my fiance and ever since the iOS7 update we get a "not compatible" message when we connect to our phone. One work around I've found is if you toggle the power on the battery pack off and on a few times, eventually it will connect and start charging.
1886093
Yes. Same deal for me. Didn't work with 5s until ios 7 upgrade. Still does with ios 8.
360932
HI - Currently "No" I"m actually really upset about this also, since I purchased my iPin when I had my iPhone 5S - recently I upgraded to the iPhone 6 Plus and just tried to get the iPin to work when I saw your question.I am sending a support question to the developer, but I suspect that since they have not upgraded the APP already, then I'm probably going to be listing it on eBay or Amazon for sale.I hope that helps. If I do get an answer from the Developer that lets us know an update is on its way, I'll update this post.Thanks for the question, I hope it helped.~ Eric HI - Currently "No" I"m actually really upset about this also, since I purchased my iPin when I had my iPhone 5S - recently I upgraded to the iPhone 6 Plus and just tried to get the iPin to work when I saw your question.I am sending a support question to the developer, but I suspect that since they have not upgraded the APP already, then I'm probably going to be listing it on eBay or Amazon for sale.I hope that helps. If I do get an answer from the Developer that lets us know an update is on its way, I'll update this post.Thanks for... » Read More HI - Currently "No" I"m actually really upset about this also, since I purchased my iPin when I had my iPhone 5S - recently I upgraded to the iPhone 6 Plus and just tried to get the iPin to work when I saw your question.I am sending a support question to the developer, but I suspect that since they have not upgraded the APP already, then I'm probably going to be listing it on eBay or Amazon for sale.I hope that helps. If I do get an answer from the Developer that lets us know an update is on its way, I'll update this post.Thanks for the question, I hope it helped.~ Eric « Show Less