is there any warranty support or a contact email address for the manufacturer available? My headset has broken and I see no way to contact them.
1444544
When mine broke at 11 months AMAZON refunded my money so I could purchase a new pair. I bought the same ones but now I only use them at home and on walks. Mine set broke when I traveled with them and they got packed and unpacked.
723972
I'm having the same problem. I contacted the company and they said the headset isn't designed for Windows, and that you may not be able to get it to work even with the correct drivers. Annoying!!
1901860
I'm not sure how anybody could already have this headset, unless perhaps they were part of a beta test. The original press-release from Logitech announcing this product stated a May release date. Obviously we're nearing July and the product still hasn't been released. Over at Logitech's site, on their support forums, there have been several threads asking for an ETA from Logitech, but there has been no official response. That's about all I have to offer, as someone who ordered these over 2 months ago and has been waiting patiently ever since.
566607
There is no information in the manual about replacing the battery and even after using the headset for years it still charges and lasts as long as when new. You may want to contact customer support and ask them. 1-800-331-6456.
188528
My headphone never worked right out of the box. I have to say that I opened the wrapping after 1 year I purchased it. So I did not even have the warrantee covering anymore and even if it was brand new Plantronics did not do anything about. I will not buy anything from them. If you do good luck!
1114974
Sorry to hear that guy! But there apparently isn't a solution considering how bad Corsair's customer service is. Usually only Asian companies have this sorta reputation, though at least have the quality of their manufacturing to stand by, so can be off-setting. But for an American company to be venturing away from what their bread and butter is (being memory), have iffy manufacturing durability (on pioneering items), and poOr c.s. doesn't suggest they're going to be hitting any home runs consistently going forward. Reputation is everything in business in the states and a little bad press can spiral and be damaging several times over going forward, and for what? $49 in my case? I currently have a B.B.B. complaint being processed right now with them. Come to think of it... I don't have any other recourse, but just thought of one for you since your head set is current. Go back into Fry's, buy another of the exact same headset you have now (keep the receipt this time) and return the malfunctioning one, in the 2nd ones packaging, letting Fry's know exactly what you encountered, you'll get your money back and then that bunk product will be shipped back to Corsair for them to figure out why their junk doesn't work. Presto? :O)
2191530
Contact Sharper Image customer service, 1 (877) 714-7444 . If it's still under warranty, they'll send you a new headset. If it's not under warranty, then you're out of luck.
1580604
Mine works great and still works. If u drop the headset it breaks very easy.
24993
Wow now that is some customer support. I followed the advice posted and called (330-686-2600), got transferred to the parts department; about a minute later the guy's got my address and sending me off another headphone cable with requesting money or questions, that's the best customer support service I've ever had... ever!
1603577
I had a worse problem, a defect, and there is really nothing that can be done about it. I haven't found any other headsets like this yet, but I'm still looking. The internal battery is an itty bitty chip, that can't be replaced. My thoughts; it wasn't made to last in the first place. Sorry that I can't help you any further.
1905704
No clue. The seller contacted me a few days ago and said that they had received a bad batch of headsets. They are sending me a replacement and refunded my money. If the new ones work, I'll be updating my review.
878000
Have no idea have not had anything like that happen to me. I would contact the company if you can and talk to them about it. I just have not had any problems to date with my headset.
1729521
I did have a problem with my headset but instead of sending back to buyer I sent it to LG for warranty replacement. They replaced my headset & I've had no problems. I'm not sure if the problem I had was a big coincidence but it is comforting to know that LG will stand by the product & replace it if needed.
2035984
You cannot repair the Earpiece... This is a poroduct that is so Inferior in quality ( earpiece, that it should not be on the market... I use the headset "rarely" and I've Never, over more than 5 years had one that lasted more than 4 months, most last 2 to 3 months./.. I use the warranty return... and NOW I will not purchase V-Tech Phones again. I will find a Different product at ANY Price...They told me a few months ago that they had "improved the clip on thre Headset... and the "Improved one lasted 2 months... And lately they've gotten difficult to replace under warranty... even though they've stated to me that they know it's inferior. You cannot repair the Earpiece... This is a poroduct that is so Inferior in quality ( earpiece, that it should not be on the market... I use the headset "rarely" and I've Never, over more than 5 years had one that lasted more than 4 months, most last 2 to 3 months./.. I use the warranty return... and NOW I will not purchase V-Tech Phones again. I will find a Different product at ANY Price...They told me a few months ago that they had "improved the clip on thre Headset... and the "Improved one lasted 2 months... And lately they've gotten difficult to replace under... » Read More You cannot repair the Earpiece... This is a poroduct that is so Inferior in quality ( earpiece, that it should not be on the market... I use the headset "rarely" and I've Never, over more than 5 years had one that lasted more than 4 months, most last 2 to 3 months./.. I use the warranty return... and NOW I will not purchase V-Tech Phones again. I will find a Different product at ANY Price...They told me a few months ago that they had "improved the clip on thre Headset... and the "Improved one lasted 2 months... And lately they've gotten difficult to replace under warranty... even though they've stated to me that they know it's inferior. « Show Less
1996639
Sorry...I've never had a problem with my headset. Maybe gently tapping at the top to release it or try to use some tweezers. Wish I had a better answer. Best wishes.
1507898
Just checked there is a protected port on the side of the hand set. Thank you for bringing this to our attention. Let me know what you're able to pick up as a headset.
1115496
Mine broke too. :( I would love to know the answer to this question .. anyone know how to contact the seller?