How do I get a warranty replacement on it? The zipper broke on the laptop pocket and it's useless as it is.
1466434
The warranty is on workmanship only. Not normal use, wear and tear or over stuffing.... I have been thru this with the swiss gear company.... I just had the zipper repaired by a seamstress...
1148549
I'm not seeing any warranty , The computer have a problem once ina while the screen blackout. going to put a complaint to the provider.
534040
All I can suggest is that you send it back.I don't know much about return policies, but you should be able to do something.
150325
I see that two other people answered you, so I will trust them in regards to the warranty. I bought this for my husband and turned over all the packing info to him. It's a great laptop. I still have a PC on our work desk, and I prefer working with his laptop. Faster!
1949093
I contacted Amazon, but customer service didn't have any more info on this or the pull. They just apologized and gave me instructions about how to request a return/refund. Mine actually shipped and is due to arrive Monday. I have also contacted Asus to try and get more info, but I have yet to get a reply from them. I'm planning on checking the dates on the laptop when it arrives. If it was manufactured after the recall, I'm sure it's good. I'll continue to update as I know more.
1391961
What you can do is to request the model number and serial number from the seller and then check on HP's site for warranty information. I would guess it should be 1 year. I have this notebook and had an issue with the keyboard and HP was super efficient and professional about resolving the issue, so it worth checking out.
1294529
Mine did not come with a warrenty but you can purchase a Lenovo protection plan that will cover any kind of damage you can think of but it is kinda pricey
697909
The warranty on the Anker Laptop Battery is for 18 months from date of purchase. Any inquiries concerning their products you can send an email to: support@ianker.com and they are very good at responding. If you purchased the product through a different retailer other than Anker, you will be instructed to contact that retailer for any exchange or refund recess. If a quality-related issue with the product, you may request a REPLACEMENT OR REFUND by submitting a request form at www.ianker.com/support. All the above information is from the instruction manual I received with my laptop battery in February, 2014.
51827
Yes i have a MSI laptop with a 3 year warranty.For some reason my mic was echoing so i called tech support and told them the problem,then they emailed me a RMA #(you write this # on the box when you mail the computer) Then you must mail the computer to them but they mail the computer back for free. Everything was going smooth until they emailed me with a picture of my computer with 2 crushed corners,this computer is less then a year old.The post office stepped on it,threw it,ect.... and it ended up really broke when MSI received it. It plainly states on the print out that YOU are responsible for anything that happens in the mail when you mail it to them. So i received a call and a email and i agreed to pay for the damages that happened in the mail,they were suppose to get back with me with a quote. To my pleasant surprise they fixed the computer and mailed it back to me with NO CHARGE! It is nice to know there is a company that will back up there product and cares more about keeping a customer.I will continue to support this company in the future!
376398
I was asked to answer this question because I reviewed the laptop. I have no idea about the international warranty. Sorry. I suggest you contact the vendor. If they want to sell it to you, they will have a prompt answer. If they don't, they won't.
1368901
Dear customer, we have sent several email & didn't get any reply. Also we can't find your order, please let us know how we can help you. Best, LaptopMate
2186662
I really don't know as Purchase both the laptop and the warranty at the same time- both on amazon.
78127
I'm sorry, if it was purchased brand new. You can chat with Asus support on their website. Give them the serial number and they will advise you regarding the warranty and what steps to take.
1519835
I don't know where to buy a replacement, but it's not worth it. Call or email company you purchased it from.
1428789
Find your receipt and take it in for service. Once it's looked at They will then tell you to take it where you bought it for a replacement with a similar model. It's considered un repairable.
2197614
Check the nomenclature! I bought the extra two year warranty. I use the laptop quite a bit as I am a little clumsy. Check around to ensure you are getting a good deal and read carefully exactly what is covered. Theft of laptops is a huge business! Get a good large book bag rather than the one offered. A large book bag ensured that I would never forget or leave my laptop unattended!!
1342239
I returned my laptop because I bought it in June but the seller have me a warranty that had started sometime in feb. Be careful of non amazon sellers. They won't give you a refund easily. And the laptop was not worth it. Much better and cheaper options available.