This product appears to be different than what I had before, it comes out gooey looking and doesn't break down very well...is this normal? I've only put in the one cap full until I find out.
1473612
I have the same issue. Comes out "yellow" and thick, but when it hits the water it congeals into a mass of gel, which my fish think is food, and sinks to the bottom. Don't know if it's this but my tank (5 gal) suddenly became cloudy. I can't find an expiration date on the bottle, so I'm calling Tetra. Additives always scare me.
1473613
I am using this kind since I started my fish tank. I usually used every week. I have 2 aquarium 1 is 20 gallon and another one is 60 gallon. I used for my 60 gallon 6 cups and I did very will to my aquarium. It is very good kind Tetra Easy Balance, work a lot.
1473614
Mine is the same way... is it supposed to be like this? did you ever get an answer?
1473615
Please do not confuse this product with AquaSafe. This product is horrible and sucks out the oxygen in the tank. I highly recommend you vacuum out this crud from the bottom of your tank and do a 50% water change immediately before your fish end up dead.
1473616
I haven't had n e problem with this product & have been using it for a while. It really isn't needed, unless your not doing frequent water changes. I do my normal water changes & use this when I've been lazy & haven't gotten around to doing a water change for a while. If it helps, next time pour it into or near the filter so it can get broken down quicker. Or mix it into what ever water your going to add to your tank if your adding it during a water change.
1473617
The one I had was not like that at all, it is a light blue color and it was watery and mixed well in the tank.
1473618
I, too, have noticed the same difference in this product. I called Tetra directly and they told me thatthe product should not look like this. They are sending me 2 new bottles.
1473619
Shake it well before use and it should come out like a bunch of oily bubbles, more or less. usually sink while dispersing. Make sure there is good oxygen flow. Hope this answer helps.
2258496
I haven't had any problems with it. Maybe you have a bad bottle or maybe it's not settled in correctly. If you have not already, try changing it. Hope this help.
2137884
that doesn't sound right. if the cap is properly replaced it should go good until the bottle is empty. I love this stuff--use it for mosaic work mostly but have never had that problem---and I use A LOT of glue.
109619
Not sure, it was a small bottle. I will say that it was smooth going on, then ran out. I may try it again as I may have had a bad bottle. Pam
1596169
No! That is absolutely NOT normal. It must have leaked (this happened to me once). Contact the company through amazon and they will send you a refund. They need to figure out a better way to ship these bottles to prevent leakage!!
1691385
Hi, the bottle I purchased it was cloudy. I didn't even notice it was clear in the picture. It is thick solution. Nothing is wrong. I have used half the bottle and have purchased a second bottle to have on hand. Hope this helps.
1220082
I have no clue as to why this happened. I have bought this several times and it's always clear! If I were you I would call the 800 number on the container and ask the manufacturer about that.
23276
Make sure you give the bottle a good shake before pouring, (it helps to keep the fluid a consistent density). If you're the only one using the bottle I'd try using the cap as a serving, (it's what I do). Just make sure you give the cap a little rinse with water after taking your daily serving to keep it from getting too sticky or gunky. I've used this stuff since it was called "Sea Silver" & have loved it. Hope you are as benefited by it as I've been.
94224
Yes, that was my experience as well. Unfortunately, the entire contents seems to have dried up in my tube, which is really too bad because it does seem to work well otherwise. It may be better to purchase this sealant in a much smaller quantity.
2042686
I have been using for months, and gone thru 2 bottles. It should be clear! something wrong with black color, and I would definitely send it back and get refund.
151729
I noticed the difference after the first use. Mind you, I left it in for over an hour using a plastic cap. Hope this helps.�
3350
Apparently the formula was changed...it used to be a cream. Mixing won't help. It still does a god job, even in that state...Regards
825314
Mine is the same. I have used this product for about 1 yr and like it very much!
705665
Yes it is. Occasionally I get a tube that is not as firm, but I find that massaging the tube with the cap on mixes the ingredients thoroughly.
543798
Are you shaking the bottle beforehand? Other than that, sounds normal to me. It has a very runny consistency.
1125858
that seems odd as the product i received was creamy and very easy to apply. could yours be beyond it's shelf life and are you using it at room temp?
890958
Hi, after answering "yes" yesterday, I looked close at the bottle. I was wrong. There was leak, it became solid around the top. I guess that's why I didn't noticed it.