Is there a warranty for this product? I bought it about 5 months ago and now the product does not charge
1457823
That sucks :( Mine still works a year later. Must have gotten a bad one! I really have no idea if there is a warranty. Sorry!
1457824
Not that I know of. Try contacting the seller? Mine is still good; I got it 10/2012. I ordered two for my kids this Christmas, and we noticed they were made in a different country than mine....
229508
I bought this as a gift for my sister-in-law. Before she could use it, it appears the charging port is broken, therefore, the unit will not charge. They will fix it under warranty but I have to pay shipping to and from. I was afraid repair dept might say the problem was due to abuse and cost more than I paid for the unit. Long story short, I will donate it for parts. Sorry I was not able to answer your question.
2152208
I had mine sitting idle for about 6 months and then checked it and it was around a 50% charge. It didn't go dead or anything. And charging it took a couple hours if i remember right. But that was several years ago.
687498
If will not charge you should send it back. Just asking!!! you did charge the this device first?
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
2091691
Thank you for the response, that is not the problem. It will not charge.....
1811436
I haven't had any problems with mine and I have charged it many times. I would contact the company. They have wonderful customer service. I had to call them on a question that I had and they were wonderful.
165405
Regarding your earlier question, if the product doesn't work, we will be happy to replace it with no charge, just contact me to get through the process of replacing it. We prefer you to have a working product than for you to be stuck with a broken one. Hope this is of help and thank you for your interest in this device.
111578
Mine worked flawlessly for a while then a few months later I had some charging issues like this. I called their tech support and explained the issue. After a few questions, they swapped the unit out for a new one. I think I spent 10 minutes on the phone. While I'd rather not have issues, the fact that it is EASY to get warranty support more than makes up for the issue IMHO. All manufacturers can have issues. A good company stands behind their warranty and makes it easy to replace.
543309
Ours only charged once and was used once and then it would not charge again. We are retuning it to the company but we are not sure if they will be doing anything to fix the problem.
802882
There is no warranty with this product. They give you an address to return it if you have issues. I bought it over a month ago, and I still think it is a great product for what I paid. If it is priced over one hundred dollars shop around.
134546
I am not sure about a warranty but i am not having any problems with mine. I don't have to charge it very often either.
382744
Mine does not charge while being used. I assume it is not supposed to do so.
1694698
It has been a year since I returned it to Amazon where I purchased it.If memory serves me, I believe there was a warranty on the product.
1232746
I have had no problem with mine charging. Perhaps you have a defective unit. Mine is now around three months old. Good luck, Earl
1411310
Same problem here, my battery seems however not to charge at all. Did you find a solution/problem?thanks!
763599
Yes, I have read many other complaints like yours, where there was a problem with charger. I didn't have THAT problem, however, purchased in Feb. Returned mine 3 times in 5 months! Screen kept freezing, would not shut off at all until battery died. Very dissapointed, terrible customer service, would not EVER buy from them again, purchased an "infinity" 10" tabket, love it...sorry for your troubles, know how disapointed you are...fran