zune av kit remote problems: remote only worked for a few seconds. about 3 'clicks'. got new remote and same symptom. stopped working after just a few clicks. now av kit doesn't respond at all. did the obvious fixes, reset zune, replaced battery etc....
1474412
I think they are sending out refurbs or returns. My remote does not work with my HD period and never did. My set came in a white box and not the retail box pictured. I guess this a case of getting what you paid for.
751630
I just got new firmware 2.2 on my zune30! it was free! i was amazed.....if you don't have it yet, you should get it as soon as possible.
1674926
I ended up sending mine back to Amazon. They were super-cool about it, shipped out a replacement via 1-day the same day, and I should have a new ZUne by the time I get how from work today. We'll see if I fare any better this time around.
1519863
David,I've tried Handbrake and did get it to work but the Zune software had to reformat the Handbrake file. Do you have Handbrake working where you don't have to reformat the file with Zune? If yes, how did you set up Handbrake?Thanks
1100537
my husband couldnt get one of them to work either....i took it apart wiped it with a cloth and then put it back together...worked fine after that.... i dont know if there was something on the connections or if he had batteries in backwards. but i didnt have a problem with mine...fyi the remotes run outta batteries pretty fast....
1187465
Just got a new Sony Blu-ray player and the "See You" message popped up within an hour of plugging it in. Everything stopped working. Found that the Troubleshooting in the Operating Instructions shows how to reboot it - See "Player does not respond to any button" The instructions say "Hold down the power button for more than 10 seconds".
299352
Hi Joseph, not sure if this will post under my account or not, but responding to the email: You know, I've tried...it seems like it will work at the same time for a minute...but then it stops. It's also kind of schitzo, and confusing to work. I push the right button and it doesn't go on, or I push both and they both come on, then I push the left and nothing happens, and it's unclear how to reset it. I compare it to how you push all the buttons on your remote when the TV is frozen. Seems kind of like that. Since my posting, I've stopped using it all together, because I thought that I'd just make the double light come on and flash, just for visibility. But then I discovered that it wouldn't last but for a moment. Oh well. I'm glad this was a gift, because I would have felt frustrated and returned it by now. :(
1674924
I just got a new zune. I plugged it in to charge it and it never charged, it was stuck on the charging screen. I called zune and they want me to drain the battery, by holding down the play button until the device says low battery. It is supposed to take 15 minutes. Then they want me to recharge it again. At least the customer support was fairly quick. I'm hoping this battery is going to drain soon. It's been 8 minutes.
1650604
thank you. The one i currently have, remotes quit working, tried different ones. But think i need to replace old unit, with a newer version.
1085123
I haven't had such a problem, but I have experienced sluggish or incorrect response to the button control which was solved with the remote use. If your buttons work & you have after purchase warrantee, I would suggest using the warrantee to repair. If buttons work but not the remote then question the remote performance. Sorry I'm not more help. I have, however, purchased 4 units for myself and others and had issues twice that had to be resolved thru warantee use. Good Luck!
1487539
I'm quite sure that it doesn't work with a Zune. At least not without a lot of effort to find an adapter. It is also not equipped with an auxiliary input jack. I think it would be best to find a dock made specifically for the Zune. Good luck!
2036839
Just got a new Sony Blu-ray player and the "See You" message popped up within an hour of plugging it in. Everything stopped working.Found that the Troubleshooting in the Operating Instructions shows how to reboot it - See "Player does not respond to any button" The instructions say "Hold down the power button for more than 10 seconds".
1292346
It would seem to me, that without a Zune player in the dock, there is no audio signal to output through the Zune optical output (or the HDMI output either).
1598594
You may be able to restart it. If you still have the instructions see which two buttons to press or look them up on google search. The Zune 80G gave me all kinds of problems so I know how fustrating it is to own one. I eventuall had to buy a Sansa Fuze and retire my Zune.
1519861
I purchased Cucusoft for the Zune, and it works fine. I should mention though that it records in real time or longer...basically, it'll take AT LEAST 2 hours to get a 2hr movie onto your Zune. However, the sync process itself is painless. You can download the trial version - I bought the complete software Suite, but I've found that I only use the DVD-to-Zune component.
876082
I have the same problem. Got my Zune today and nothing. The battery icon stays on the screen even when it is unplugged. Guess the price was too good to be true.
543749
I hope this is the issue I'm having. I've already had the technician out last week to replace the main board for this problem. The remote seemed to have worked for 5 minutes, like you said, and literally as he was leaving my driveway I tried to change the source and the remote didn't work again! I was so frustrated, and thanks to you I will be geared up with this information so perhaps he can fix it this time!