asus g73 a1 psod: has anyone else has a psod if so how long until you got yours fixed?
1479641
I just had it brick in less then 24 hours. Didn't try sending it to asus, figured it the quality was that bad, and it taking 12 hours to make 6 DVD's for it's software backup, it must be pretty bad. Thank god Amazon has a decent return policy!
668373
Hello You can contact Asus and they can help you with that, the number is listed on the warranty paper that was included with the package thank you.
280422
First, I'd contact Amazon to see if you're inside the return window since they'll probably be faster in replacing it. Then, if you're outside that window, you can contact ASUS and submit an RMA request. Hope this helps!
1950291
I would call ASUS tech support. The only time it happened to me, my connection from my net book to the monitor had come loose. I'm sure you checked that tho, so my next move would be to customer service/tech support.
1196944
I bought my G7-2017us and it has been a very solid performer for me. It's the best I've EVER had. I have uploaded and downloaded and upgraded everything imaginable and never got the message you got. I know my Windows if definitely genuine.
1454611
Same exact problem here. I will never purchase another Asus product again. I ended up calling the ADP phone number (the accidental damage plan), and they told me it would likely cost $200-$300 for a new motherboard. Unbelievable! I guess it's back to HP or Dell.
1812096
yes I had similar problem. Asus tech support is a good suggestion. I put my original install disc in drive and installed or reinstalled programs not working well, worked like charm!
61981
Yes I have the same problem and have no idea how to solve it. Recommendation on ASUS site is useless.
637463
Don't know about that one - best to call up ASUS (Cust. Serv. 1-888-678-3688) 'n ask 'em - HTH (Hope This Helps) - CapnJ
563790
Yeah, having it built in is well worth it. My excuse for buying a G73jh-a1 disappeared...but I sorta kinda haven't actually canceled my preorder yet :-D
632287
I have heard of this issue in ASUS laptops, but have not experienced any kind of Drive failures in mine. Though Ive only had mine for a little over a year now. Sorry to hear about that, hopefully you can recover the data.
1070145
Hopefully Mr. ASUS can give us an update. He was very active in the UL30VT thread so we'll see if he responds here as well.
913889
take/ship it to sony repair center if you have it in your country. Basically you bought a piece of junk. I had to replace my motherboard, my hdd (2 times) and major fixes. Luckily for me it was under warranty. Hope you have that too.
200645
It's probably best to wait a few months. Hopefully ASUS does a redesign on the dock, it's junk and not a tight fit like my old TF201 w/dock.
2210383
Did you check device manager for issue with drivers?Can you ping Google in Command line?Try booting off another O / S.
1453831
Hey, I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies.
1243881
@Christopher. I asked one of the many eBay vendors offering this item with the March 11 ship date if he was going to be able to fulfill the March 11th date he claimed. He said yes but that he was way oversold on the item and that Asus was way under-prepared to fulfill the demand. Because of that I went ahead and pre-ordered from Amazon hoping that I would be able to get one. Nothing on Newegg either.Please let us know if you get your order fulfilled. Good luck.Cort