I just received the battery that I ordered, but it won't charge. What do I do now?
1955396
I did not experience the problem of the battery not charging. Make sure the battery is seated properly in the computer and make sure you have power to the computer. If it absolutely does not work, contact Amazon and return it.
1955397
Can you make sure it is the battery and not the ac power cord or connector? Once you do that you should be able to return for a free replacement or refund for DOA.
1955398
Sounds to me like you may have a faulty one. Mine charged up just fine, and I am still doing well with it. I would contact the company. Sorry I could not be of more help.
1955399
Make sure it is seated properly and the power cord is in a functioning outlet. Mine charged immediately and works fine. If that doesn't help, I would return it and request another.
1593808
You might need to replace it. Mine charged no problem. and I haven't had to recharge it in over a month. Yours may have a faulty battery.
2198023
screw bottom off. put battery in. screw bottom back on. if it works, hooray. if not, try flipping the battery. battery should be 50% or newer to get the best experience. if it still doesn't work, you may have an d.o.a... contact your seller.
131684
Call/email their customer care. They'll replace your defective battery. My battery had same issue.
1411310
Same problem here, my battery seems however not to charge at all. Did you find a solution/problem?thanks!
909256
First try reattach in the lcd cable but if that doesn't work then when you buy a new lcd test it by plugging it in before install an and make the battery has a chargeSteven
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
1050639
Try flipping the battery over and charge it "upside-down". I had to write to the seller at first because my battery wouldn't initially charge.
1893111
Contact company that you bought the battery from. There info is on your invoice and also on the web site on your computer. If none of that works contact amazon and there records should be able to help you.
807834
My guess is that the battery is fully charged. If that's not the case then you need to call horizon hobby and they will probably send you a replacement charger.
1238034
I cannot find any order number but if you can supply that I can send a replacement battery. That sounds like it might be the problem.
846628
Buying a new battery won't help. The charging jack on mine was bad. Sell it to Amazon and then you pay the difference to get a refurbished one. The replacement one is guaranteed. Hope this helps you.
754801
i belive, you did everything correctly. It is something worng to the battery. Try to recharge again, just charge it whole night and try again. If problem is not resolved, just send it back, if its possible
906306
It could be a bad battery. If it is a bad battery, you can call customer support, and they will send you a new one. They were very pleasant when I spoke with them about a battery issue not holding a charge. At the time, the customer service person told me that new batteries should be charged for at least 24 hours in order to keep a full charge. He also told me if the battery didn't work, that they would send me a new one.
355040
Hey, I had a problem with one of the battery. It didn't charge too but he other is still working. I went to their web site and found there is no way in returns in this company. I had to suck it up and go to another company. Sorry, but it's how this company works with no returns even no way of contacting anyone. Hope this helps, tell others...
2219375
Mine didn't charge either. Probably this is just a toy-like stuff and should never expect it to work.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.