When using Amazon Prime, the sound barely can be heard. I have to put sound at max to really hear anything. Does anyone have a fix for this issue?
1969443
Hi! Nope, we are in the same boat. Please let us know if you figure it out. Good luck.
1969444
Yes I have the same problem , That's why I bought a surround sound and now there is no problem
1969445
I've never noticed any significant volume variation between Amazon Prime and any other channels, including Netflix and other all-movie channels.
1294624
there should be an A/v sync option in the audio settings to adjust this ...try that
1748753
I contacted Sony, there were no reports of problems with sound!???? So I pointed out that there were many people having issues, but the only recourse is to send it in under warranty to see if they can fix it - even though it's a design issue, in my opinion.
1603573
I had a problem with my "volume" button. Contact Amazon customer service and they can probably refund you a part of your money, or help you get the problem sorted :)
151368
The problem is not just the speakers. There isn't sufficient amplification to product acceptable sound levels.best to get a sound bar or an inexpensive receiver and speakers. YMMV
152771
Yeah it sounds defective. I would suggest calling Amazon to see if you can get an exchange.
1997479
Hello. I just purchased my tablet last week and so far love it. I have used Skype to make video calls several times and have had no problems. There are speakers on each side of the device. The sound quality is alright but nothing great. In order to play prime videos you will need to go to the link below and download the Amazon app store. It will prompt you to make changes in your settings to allow unknown software to install. You will have to click change settings and scroll down the bottom of the page when it appears and click the box by this setting. Once it installs you will have to open up the Amazon app store and download the Amazon shopping app and the amazon instant video app. If your device comes with the amazon shopping app already installed you will have to uninstall it and install the one from the amazon app store. For some reason prime instant video will not recognize the one that is installed from the Google Playstore. After that you should be able to play your videos.
1017198
can you be more specific? sounds silly but did you turn the volume up? My son has 1 & it plays very well. He said it might be defective. You can return it to amazon and they will send you another. Lora K. Masso
2132256
Yeah, the optical input connection is really weak at the soundbar. Sound cuts out intermittently. I ended up using the analog connection (the difference is negligible with these cheapo soundbars).
1110176
Try using a different HDMI cable, if that doesn't work try a factory reset. Test to see if it's the cable or the device by connecting with the included VGA cable - if the audio is still irregular then it's a bad speaker most likely.
447357
I had the exact same problem with this tv. I eventually just muted the TV speakers and ran the sound exclusively through some external speakers that I have. That solved my problem.
986105
I just upgraded to ics after playing Amazon Prime happily since October on my Xoom using Honeycomb. Now after about 5 minutes the audio starts to buzz. Is Amazon doing something to prevent my enjoyment of Prime? Are they making this a closed eco-system? I chose Amazon because it was not Apple and was open. Does anyone have an opinion or information on this?
307951
We have the same problem with sound, even with earplugs. We had to get cheap powered speakers to plug into the tablet to be able to hear well.
1499030
hi there - did you also apply the firmware upgrade? wondering if that helps the noise further. thanks- andrew
1756775
I had the same problem with Samsung apps only playing audio using the tv speakers and not when I connected to my Bose soundmate via optical. I would say it's Samsung not playing well with others.
451082
I plugged mine in and the sound works. I would say that yours has a defect. There is a button to push to adjust the volume of the sound. It is explained in the manual. You can check that incase it is just turned down. I doubt that this is the problem, as it is probably set at a default volume. Return for an exchange. I really like mine.
764458
I've faced the sound level went to silent. Once I've switched off and on again, working fine.the issue was when I use the HDMI.