I might be missing something but it looks like a cu I bought does not have a hole in a spout. Is it a design or I got a lemon? Please help
1934398
there should be a sort of cross slit in the spout, if you squeeze it together you may see it, otherwise it is hard to see it.
1032949
I had this problem, too, until I realized I wasn't opening the spout completely. Try pushing down on the black push button on top until it's completely depressed, then pouring. I had no problems after that.
595540
I'm having the same issue. Other than that it's a great faucet.if I get this figured out I will post it. Good luck.
1370087
I just saw the other responses. Mine has a hole with a plastic piece that fits in if not using one. I just got mine a few weeks ago.
288923
Maybe the spigot hole is clogged inside. Take off the top and look in. If you don't see anything, than reach down in and feel if there is something clogging the spigot hole. You can first drain the barrel by opening the valve on the bottom of the barrel.
2098350
I am not a plumber but it sounds like there may be a issue in the hot water line leading to your faucet. Perhaps if your line uses flexible tubing it may be slightly kinked or the copper line coming out the bottom of the faucet has been bent beyond the amount used in new faucets. It is worth mentioning that brand new faucet hot water lines have a kink or restriction in them when you purchase them, perhaps your's has been bent beyond that point. Good luck.
613742
Not from the bottom but it does leak from the top spout. Sounds like yours is defective. They will ship you a new one if you return it but you have to pay postage to send it to them, if you want to do that. Go on their website and fill out the return form and they will email you a return authorization and the address to ship it to.
2177644
There is a small nut from the new device that is suppose to fit into position once you have removed the on-off handle from your existing spigot/faucet. Thats gotten fit or your hosed (pun intended). The best thing to do is check the manufacturere's website as they have a very helpful video that will detail the installation. Good luck.
1186395
To be honest, the first one I ordered broke in the mail. I returned it for another and it was fine. The issue is the spout portion. I would repackage it and ship it via an insured courier (UPS). Hope it helps
1225406
you may have gotten a defected sippy cup. I love these cups for bringing water with me. You just squeeze at the base of the spout. The end of the spout with hold a little juice/milk after my child drinks from these, so they are strictly water sippys in my house.
733814
Hi - My urinal has a little white clamp at the end of the black hose. I would guess that maybe one wasn't packed with your unit and I would contact the manufacturer.
1420351
Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck.
1697834
While I don't have the unit (bought it for a friend), if the item isn't working, and you can't return it - if the item is heating, I'd try to see if "maybe" the water spouts became clogged? If you have no other recourse, you may wish to check with the manufacturer and ask them what they suggest? It may be something as simple as steam-cleaning the machine with something they've found works well?
2087778
You might check to be sure that you have the gasket positioned properly or that there isn't a defect or irregularity in the gasket. Alternatively, you might buy a large rubber washer from a hardware store to put between the spigot and the cistern. Finally, perhaps you are being a little too gentle in tightening?
622971
Well, you got my curiosity up! On the end of mine there's a 2" black plastic tube that's inside the "stainless steel" tube. The end of that does show a little rust but the water isn't dripping directly out of that but rather out of the plastic piece. When I zoom in on the picture mine looks slightly different. I think I would be inclined to return it for a replacement. Or perhaps they've changed it since I ordered mine in July. Hope this helps.
626991
Look on the underside of the spout. There will be a small hole to unscrew some type of screw. Loosen the screw then turn the spout to the right.
2227454
I bought this fixture, and the "drain stopper", as you call it is known as a "pop up", and mine was included with the fixtures. The problem with this fixture is that is has no hole drilled into the spout to allow you to install the rod that connects to the drain stopper. If you look at the pic you will see that the rod to connect to the pop up is between the hot water handle and the spout, which means that you would have to drill a hole into your vanity top to connect it to the drain stopper. If your drain stopper was not included with your purchase, call the vendor and tell them, they will send you one. I bought this fixture, and the "drain stopper", as you call it is known as a "pop up", and mine was included with the fixtures. The problem with this fixture is that is has no hole drilled into the spout to allow you to install the rod that connects to the drain stopper. If you look at the pic you will see that the rod to connect to the pop up is between the hot water handle and the spout, which means that you would have to drill a hole into your vanity top to connect it to the drain stopper. If your drain stopper was not included with your purchase, call the vendor and... » Read More I bought this fixture, and the "drain stopper", as you call it is known as a "pop up", and mine was included with the fixtures. The problem with this fixture is that is has no hole drilled into the spout to allow you to install the rod that connects to the drain stopper. If you look at the pic you will see that the rod to connect to the pop up is between the hot water handle and the spout, which means that you would have to drill a hole into your vanity top to connect it to the drain stopper. If your drain stopper was not included with your purchase, call the vendor and tell them, they will send you one. « Show Less