Mine has worked fine, but my husband ran into it, knocked it down, and the water case cracked. Can I buy just one part?
1961596
Not sure about buying the tank... but you could buy an identical humidifier and use its tank with your current base. Then whenever the current base fails to heat you could use that tank with the new base... Just a thought...
1961597
We want to ensure that you are enjoying the benefits of the your humidifier and we are happy to assist you with it. For assistance with replacement parts, please call us at (800) 546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
644288
We have one and I purchased the returned one since my Husband was able to fix it. I do not know about thepart unless you contact Flo master for parts
147203
Email the company who makes it. They replaced that part for me and were very, very helpful!
1821727
I have one if you want it. Just pay the postage and it is yours. We have gone through three of these....they all broke but I kept the hoses.....don't know why but I have them (actually 2 of them). Let me know. George
204042
We just received replacement parts for this. We sent a query to Amazon and they contacted me through faucetland.com.
756491
I would call the company that makes it. See if they can send you another one.
1504840
Fortunately, ours works great and we have never thought about replacements parts. Sorry if you are having problems with yours. Have you contacted the manufacturer? Good luck.
1791707
Christina,It sounds like it needs replacement. Please request a return through Amazon and we will get a new one out to you.
524604
Unfortunately that's one of the problem I had with the faucet. The parts cannot be found at local hardware stores or plumbing supply store either. Unfortunately only thing I could suggest is return to vendor if it's within exchange time frame .
1807343
Unfortunately screw the top where you put the water in at and dump it . One of my main fitting broke the first time I used it :(.And the company won't back it up.
376664
You can get any replacement parts at www.petfountain.com. Go to that website and select "Accessories". You'll find all the accessories for your water fountain.
542686
I have the same problem. I just wrote to Homedics to ask them where I can get it. I couldn't find it on their website even though they have a section for parts. In the meantime I've been using it anyway. I don't fill the water tank too much and just quickly put it into place. It seems to work okay this way but you have to be doubly careful to not let it tip over. Hope that helps. Patricia
1782133
I had the same problem, i've only had it 3 months and started popping out. so I started to hold it in there manually with the plastic tip and then the hose broke off the adapter entirely. Would that be covered under warranty? I love this thing, just disappointed that my water pressure is to strong and caused it to start popping off.
1373139
I tried two of them and both broke at the on off area. Knowing this happened, I was super careful and both still broke. Works great the first couple times then..... Water enters, motor gets wet, housing cracks, etc. I did not biy a third one. I hope this helps. Great idea, if they'd fix it.
1716803
I have only had the fountain a few weeks and no problems so far. Gladyou mentioned replacement parts as it would never have occurred to me. The reviews were excellent for this model so it should work well for you.
583499
I would go straight to the manufacturer and ask them if they have replacement parts. Sorry, but I have not had this problem with mine. Wish I could help more.
1076480
Yeah, that's par for the course in our disposable society today. I'd try contacting the manufacturer - they MIGHT sell, or give you the needed parts, but I can't confirm this one way or the other. Worth a shot, at least.