I already have the outlet in the floor. The top plate is tarnished beyond repair. Is it possible to get the top plate only?
1951650
Hi. I had the same problem. As long as the new plate matches your old plate, you can just replace the plate. The covers online are the same price as this cover plus the box and the quality of this cover was very good so you can discard the box if you don't need it without guilt.
1951651
I purchased just as shown. I too only needed the plate, but was willing to pay for the whole thing.
884409
Hey Joe, I bet you can open the bottom plate and you may find a missing mounting screw or a loose or cracked PC board that you might be able to fix yourself. My Qinpu amp audio signal will drop and come back up and now it sits on the shelf. Unfortunately there is not warranty service or quality control to report to, so we're screwed. I'll never buy another import amp without warranty or support in the USA.
896389
I'm not an electrician but...I don't see why it would not be possible. The plate that attaches to the wall is plenty big enough to cover any box inside the wall, if you were to use one(advisable). The cord would need to be rerouted, of course, leaving a hole at the bottom of the plate. It could be filled using a dark brown caulk. An electrician could do it although some may not want to since it may not be Kosher.All that being said, this is a really nice lamp. Much better quality than I expected and worth a little more money than the light weight cheap stuff we usually get from across the Pacific pond. I'm not an electrician but...I don't see why it would not be possible. The plate that attaches to the wall is plenty big enough to cover any box inside the wall, if you were to use one(advisable). The cord would need to be rerouted, of course, leaving a hole at the bottom of the plate. It could be filled using a dark brown caulk. An electrician could do it although some may not want to since it may not be Kosher.All that being said, this is a really nice lamp. Much better quality than I expected and worth a little more money than the light weight cheap stuff we usually get from across... » Read More I'm not an electrician but...I don't see why it would not be possible. The plate that attaches to the wall is plenty big enough to cover any box inside the wall, if you were to use one(advisable). The cord would need to be rerouted, of course, leaving a hole at the bottom of the plate. It could be filled using a dark brown caulk. An electrician could do it although some may not want to since it may not be Kosher.All that being said, this is a really nice lamp. Much better quality than I expected and worth a little more money than the light weight cheap stuff we usually get from across the Pacific pond. « Show Less
956864
U t seems like the problem is still exist. after I remove the plate for cleaning. it seems to be impossible to get it fit back in perfectly like it was. especiallt the bottom plate. I am quite disappointed with their craftmanship..
805641
You can get the outlet at home depot, lowes or any hardware store. I seem to recall you could have purchased this with either a twist-lock or regular standard plug. If you purchased it with the twist-lock male plug, you will need to get an electrician. Hope this helps.
235611
You should remove the existing socket cover so you have something to screw the outlets into... might be possible to remove the screw from the current outlet and screw this in, but is not designed to be used as such...
2259351
I found the same problem. Apparently this some sort of mount that is common overseas, not in the US. I tried to find the wall plates online to no avail. Contacted Philips for help and they just told me they don't sell wall plates. Not the most helpful support in my opinion.
1463805
The wall plate itself connects to a standard outlet box like any other wall plate (AC outlet, cable outlet, etc..). I found a handy one at ACE hardware that you can install from the front (outside) of the wall by just cutting the hole, inserting the box, and tighten down the "molly" like tabs. Run the wires inside the wall and into the box before inserting the outlet box into the wall. I hope that helps. Take a look at "Thomas & Betts #b120r Sg Old Work Box" on Amazon for an example of the outlet box.
777615
I would have to suggest a ground wire was NOT attached to the wall outlet. Many people install wall outlets, but if the house has older wiring, there may not be a ground wire. You can remove the front plate and try to see if there is a ground wire attached to the outlet. Good luck.
12359
There are two mounting plates that you screw onto the work area, then clip on to the bottom of the strip. If the outlets are at the 12 o'clock position, the mounting surface is at 6 o'clock; you can not mount it at the 3 or 9 o'clock positions. You'll have to fabricate some brackets if you want to mount it like you mentioned. Hope this helps.
53183
There are no provisions in the package for doing that first of all. Second, most outlets are closer to the floor than they are the ceiling which is where you would want to mount his ideally.
1790109
Try to contact the vendor's customer service directly. I called because I was looking for a filler piece since this is a corner install. M-F, 8am to 5pm PST Tel: 310-808-9600 Email: info@kitchenbathcollection.com
576059
bottom only- and it will only fit in bottom of double wall outlet due to a plastic stud that fits in the top ground hole of double wall outlet
2079460
There is a screw there. The lightbulb is unlike any i have seen before. I suppose you could, but I would just buy a new one.
71974
I would never recommend installing anything over the top of an outlet. And I would think that hardwiring would negate any warranty. Mine is mounted above an outlet and the wiring is bundled to the side to minimize footprint and improve aesthetics.
2029630
that would be something you would have to take up with the company, I have no idea if they would send you a new one. I can tell you it's really hard to get in touch with our customer service because I tried to do the same thing after the top piece by the power button split, I wanted to see if I could get a new top piece without getting a whole new battery pack and never got an answer back.
807363
Unless they've changed the design on it since I bought mine, you'd have to splice a new one in, the power cable runs through the faceplate itself and is powered through the contact plates on the magnets. So for the average user I'd say no, it's not replaceable. I'm not an average user, and I still wouldn't want to mess with it myself.