I have purchased two of these last year and now they won't charge any more.. is this normal?
1949363
Just purchased them for a trip to Russia. Performed well there but hav not had them long enough to be a judge. I always charge up cells before "storing" and find that seems to extend life somewhat.
1949364
Purchased Oct 2013. Not used much. I swap them occasionally, to try to keep them balanced.Tried to record a beer league hockey game tonight. One had been in the charger for a couple of months. It reported no charge within a minute. The other lasted about 35-40 mins.I'm going to test them more over the next couple of days. But, I expected more.
1949365
Shooting video, I only get about 25% of what I get out of the batteries that came with the camera. I keep them around only for back up. And at that I have to charge them frequently because they don't hold a charge very long when stored.
1949366
Wasabi order purchased was in Oct '13. Don't know about long term yet. (Son used the batteries to take 1500+ pictures in New Zealand last month. Changed/charged them frequently.)
1949367
Mine charge o.k. but they don't last long, compared to the battery that originally came with my camera.
1949368
I haven't had Wasabi's long enough to know about them in particular... Just generically, a decent lithium cell should be good for a few hundred cycles or 3-4 years... generally lasting longer if stored about 50% charged and at cool (40-70F) temperatures. Storing them completely discharged (or allowing them to completely self-discharge) isn't a good idea. These things are somewhat unpredictable -- ask Boeing -- but most of us hope to get a few years out of them...
1949369
Mine are still working, had them almost a full year. After about a year's worth of continuous use these type of batteries start to go south. If you've used them regularly enough this may be the case. Occasionally there are defective products however.
1949370
I have had no problem with mine they still work or recharge well and hold a charge when not in use. I really haven't recharged them enough to know how long "Normal" would be.
1232746
I have had no problem with mine charging. Perhaps you have a defective unit. Mine is now around three months old. Good luck, Earl
313011
My best guess is to contact the company. They seem to be very active in gathering consumer support as they e-mailed me twice asking me to rate their product. I gave them two separate reviews, both rating the product as excellent and I am sure they will replace the charger.
2163486
Yes we bought two of them and once the first one died it never would charge again and the second one will charge but will only get half charged regardless of how long it is plugged in it has to be a glitch call the company :)
1856850
Yes, this is the second time it has happened to me. I will try with universal charger when I get home or have to buy another battery within 6 months. .
2183582
Hi. You can contact the manufacturer and see if they can replace the charger for you because I believe that this unit comes with a 1 year manufacturer warranty.
1017038
I also have this issue, doesn't yours charge? Or does it just die and not recharge?
749326
Both of mine were loose but still charged. Now both chargers no longer work. Anyone bought a replacement charged? If so, which one?
2219375
Mine didn't charge either. Probably this is just a toy-like stuff and should never expect it to work.
2228324
When I got mine that didn't happen.About 7 months later it did stop charging tho. Id return it or have someone look at it. It might just be the charger, you never knew!
1074685
My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look for another brand vacuum if I had it to do over. My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look... » Read More My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look for another brand vacuum if I had it to do over. « Show Less
167251
If it's warrantied I didn't notice. I bought two last year and I couldn't be happier. No issues with it not working over time so far.
1845526
I was worried about the same thing. Forgot about them once and they charged from early evening until lunchtime the next day. No apparent problems.
1341321
same here... I bought it in March and my son was too small for it so we just started recently using it and it shows as if it charges but it doesn't and I contact customer service and someone responded they'd can send me a replacement battery & I was so happy but then I received another email saying they no longer have it and cannot help me
1117582
Mine quit charging a few weeks ago too. I'm in the process of getting it replaced. I didn't realize this was such a common problem.
929445
I've never found this an issue. I've left their products for months charged.
118770
You can ask them to send you a new one, that might charge you for just the charger, I don't know.