I purchased this phone case a few months back, now the back of the case has meshed against the back of the phone. If I try to remove it, the material from the case is stuck to the phone. What do I do to remove this without damaging the phone?
50625
I am sorry to hear. This has never happened to me. Maybe rubbing alcohol or nail polish remover will help. i would recommend u test it on a small area first before doing it on the entire phone.
1384548
The material is more of a soft plastic, it grabs better that the back of the phone, but it isn't as grippy as rubber. Another solution is to take the plastic exterior off to utilize the rubber interior. It's very easy to do.
1533211
There are two small screws at the bottom of the phone. Remove them and the back will just slid off
1649230
I do not have any specific way of taking it off of my phone. Not very user friendly in that respect, lol. Sorry, wish I could be of more help.
501961
The case had a real hard outer skin wich take a little force to remove it's ok it will not break. then there are 3 tabs you have to pop open after you get it tabs open put phone in case. Now put the case back together the outer case is hard ruber it will stretch push all the ruber tabs down and enjoy your new case.
546128
Well just to make sure I am going to do a step by step:1)Peal back the rubber around the charging port and headphone jack.2)Peal the rubber off the entire case3)Using a thin screw driver, or even your fingernail, pry at the clasp latch at the top of the phone/case till it comes free4)Now pry at the two side latches located at the top of the phone5)Do the bottom side ones, and now it should come off without any issues. Hope this helps you out!
1635301
I have new phone but when I had the old phone with the case in question it never came off. I keep a phone in my shirt pocket and in my pants pocket. One can take the case off with little effort. But you can also get it back on easily.
871377
the case is really flexible...with your fingernail slide in between the side of the iPhone's body and the case...then...snap it out gently (because you might want to put it back on later...may be...?...right...?...only in case...you don't like the case anymore...then...just completely...smash it off...I'm sorry, I was just kidding...! )
1844408
Hello. Down at the bottom of the phone is soft rubber. Pull that rubber down and on the bottom right while pulling the rubber down the the bottom lock to case will pull back. Pull that back and the top facing of the case will come right off. The phone then lifts out. Hope this helps :)
720227
The back cover is on very tight. You might have to use a very thin knife or your finger nail to get the back cover off. Be very careful doing it and putting it back on. I had the same problem until I discovered how to do it.
2196569
nothing! my daughter and I have the same phone and case and it did the same thing to us every time! It was so terrible that we couldn't use the cases! maybe the other answer from r. smith will help. I will tell my daughter to try this but I am done with this case bc it was so frustrating!
1450472
Because as great as the battery is, the case is flawed. It's literally too tight, especially around the buttons. Take the black part off and just have the blue piece on. I'll bet it does not do it then. What I did was on the other side, I clipped the black part of the case around the power button so that it is no longer surrounded by the black part on the volume button. Notice it will make the case much easier to go on, but still grips the phone very nicely. At the power button where you are having the problem, take a dremel or a small file and enlarge that hole a little bit. That should help also. I did both and now have no complaints whatsoever. Because as great as the battery is, the case is flawed. It's literally too tight, especially around the buttons. Take the black part off and just have the blue piece on. I'll bet it does not do it then. What I did was on the other side, I clipped the black part of the case around the power button so that it is no longer surrounded by the black part on the volume button. Notice it will make the case much easier to go on, but still grips the phone very nicely. At the power button where you are having the problem, take a dremel or a small file and enlarge that hole a little bit. That should... » Read More Because as great as the battery is, the case is flawed. It's literally too tight, especially around the buttons. Take the black part off and just have the blue piece on. I'll bet it does not do it then. What I did was on the other side, I clipped the black part of the case around the power button so that it is no longer surrounded by the black part on the volume button. Notice it will make the case much easier to go on, but still grips the phone very nicely. At the power button where you are having the problem, take a dremel or a small file and enlarge that hole a little bit. That should help also. I did both and now have no complaints whatsoever. « Show Less
1742199
I have the same issue, also the volume buttons have cracked and fallen off. and the case is now chipped and missing several pieces from it having fallen off the car cradle onto the cupholder (a heart stopping 6" fall). It's a shame this thing is considered a 'case' when it's much more fragile than the actual phone it's supposed to protect. The primary function of any 'case' should b protecting the phone from damage. given the reduced functionality of having limited access to the power and volume buttons I might throw this thing in the trash soon and go back to me previous normal plastic case. I have the same issue, also the volume buttons have cracked and fallen off. and the case is now chipped and missing several pieces from it having fallen off the car cradle onto the cupholder (a heart stopping 6" fall). It's a shame this thing is considered a 'case' when it's much more fragile than the actual phone it's supposed to protect. The primary function of any 'case' should b protecting the phone from damage. given the reduced functionality of having limited access to the power and volume buttons I might throw this thing in the trash soon and go back to me previous normal... » Read More I have the same issue, also the volume buttons have cracked and fallen off. and the case is now chipped and missing several pieces from it having fallen off the car cradle onto the cupholder (a heart stopping 6" fall). It's a shame this thing is considered a 'case' when it's much more fragile than the actual phone it's supposed to protect. The primary function of any 'case' should b protecting the phone from damage. given the reduced functionality of having limited access to the power and volume buttons I might throw this thing in the trash soon and go back to me previous normal plastic case. « Show Less
2041299
pry off the back starting from bottom, work your way up little by little. There are slight indentations on side of phone to dig your finger nails into. Its a very tight fit, reinsert top first and then bottom to close.
1749213
That's how I managed to rip off the flap for the phone charger :-/ It's actually really difficult to reopen the case. When I did it, and not really understanding the anatomy of the case, I used my thumb to open the phone charger flap, and began attempting to gingerly pry it open. I think this action resulted in the tear and loss of the phone charger flap. The back protector will only protect the apple logo sticking out. I don't recommend opening it up again.
1397318
It's not easy to do lol, I ended up with a sharp tug and a quick pull and the rubber came off the case. It may take you a few minutes but yoyou should be able to get itit off.
719961
Slide the back portion up, and remove from phone. Gently slide the sides off by flexing them around the butting on the left and then slide off the top. Case should now come off freely from the phone.