I recently bought another similar item from China that did not work. Is this one able to be acknoledged by my computer, after I plug it into a USB?
1959280
Ive had a couple of these - I keep giving them away. It works great in my computer - all of them and I generally use it for going to the gym and I have a USB plug in my car so I use it in there. Great sound and good price. The only thing I dont like is how it advances through songs
1959281
yes.... the one's I purchased had no trouble linking to my computer and laptop
1346745
PJC, My assumption is that the USB connector was not made to the correct specification. I make this assumption based on my overall displeasure with the charging unit. In short.....it doesn't work. I plug my Sansa Disk into a USB port on my computer and in an hour or so, I'm at 100% recharge power. I have actually monitored the charge on my Sansa Disk using the outlet plug-in charger. I would allow the MP3 player to recharge for an hour and to my dismay, the MP3 actually lost a significent percentage of its charge while plugged into the wall outlet. Frankly, the plug-in charger is worthless, in my opinion. I'm not surprised that the quality control on the size of the USB connector is dismal. Sincerely, cmp
2100180
Not sure I can help with this. The charger does not have a USB -- if it is charging the battery pack then it is doing what it was designed to do. Of you unplug it after a charge and are using a USB cord to your device and it won't charge your device from any port, try a different USB cord to device as a process of elimination - I do not believe you should ever have to 'wiggle' a cord to get it to work properly.
1703517
i do not see why it won;t work. you have move usb around to find that work.
543115
Yes, I purchased the same one and it works perfectly. When plugged in, the MP3 will turn on automatically and the computer will find USB drivers. You might have hidden adware, spyware and or virus(s). try a good cleaning of your computer first. It is possible the cable is bad but mine works perfecly. Good Luck!
1294869
According to tech support today. Only externally powered USB will be guaranteed to work. Many can't be powered from the Toujch
1560471
Possibly there is no gurantee depending on how new or oldbut if its fairly new with usb you should be fine. But no gurantees
1466507
Did you receive an answer for this? I have also lost my USB transmitter. I attempted to replace it with another Genius product's transmitter, but that did not work.
2137565
I don't know because when I first got it I plugged it into my computer during the day and 4 of the USB ports didn't work. I wanted to return it but Amazon said it came from China and it was not worth spending money on my part or Amazon's part to send it back, so I threw it away and ordered one that works...
1895155
Try restarting your computer with the usb plugged in. And if it does not work check your desktop for an icon of the keychain and double click on that. However if it doesn't work don't just unplug your device from the computer it could damage it. Go to "File" and look for an option that says "eject" and click that. I apologize if that is obvious to you but, I mention it just in case
192684
Don;t know the answer but I would change the USB cable to a different output/input connector/terminal . Sometimes an add-on unit won't work on some of the USB terminals.
1203546
Not sure... When I received mine it didn't work right out of the box..I plugged it in and nothing worked. I didn't bother to try to return this because I think it was a Chinese distributor or manufacturer based on the literature that came with it in the box, and the amount of time it took to arrive. It was the very first item on amazon that I ordered and was defective out of the box(and I had ordered many items prior to that) so I just chalked it up as a loss. My recommendation would be to purchase a similar item from a different more reputable seller. Aloha
2122758
Andrew ... same problem I had, along with many others. This product sucks. The USB port should work, but I don't think there really is much you can do about the other devices. Better to spend the money for a new one while you are in France than burn up your appliances.
632306
I agree with the other two answers, I had to charge mine for a few hours with USB cable provided before it would work.
1553823
Unfortunately, the USB cable can only charge the mouse but not recognize it as a working mouse in the computer. You must need the USB dongle at the same time.
292901
Had a similar issue; it had to be replaced. Based on what I was told when I called them, the initial batch of these went out with this sort of problem. In my case, while it still worked, it would no longer charge and was not recognized by the computer's USB port (I tried it on several different computers). As I recall, mine did not have a model number on it, which was their indication that it was one of those in the first batch.
207785
Unfortunately, the unit I got was dead-on-arrival. Something wrong with the USB as it could not be detected. It's probably just unlucky for me, but I did not return it as it is too costly to ship back to US from my country.