Anyone know how to get it out of earphone mode? I plugged it into my Samsung S4 and cannot play the speakers outside of earphone mode.
1960664
There should be a switch. I used it with a laptop so shouldn't be a problem with a phone.
866517
"To get the best audio quality, navigate to the 'Settings' menu on your Galaxy S4 and go to 'My Device -> Accessory'. Tap 'Audio output', and select 'Surround" This is what I did to my galaxy in order to make it work.. hope it works for you
2250338
Update: I realized today that when I tried yesterday with the speaker, my speaker was not on. Tried today and it worked like a charm. I am not sure which generation I have, second or third, but if you go into the settings you can choose your sound. Ryan
2000844
it must be a compatibility issues with galaxy S4 because Im having same issues with my new speaker I have to turn on and off sometimes two or three times to get the choppy go away.Im calling the company now to see whats going on.
1967412
I don't know. Is the earphone connection loose? I figured out that the newer ones have strange earphone jacks. YOu have to push the connector in really hard, seems like you might break it, to get it seated correctly. ON the way there, you may get sound out of only one side, or no sound. When you move, the movement of the earphone may be causing the sound to cut out. However, when it is firmly seated in the correct place, it plays correctly out of both earphones. It loosens up over time. Contact Sansa if that doesn't work. they have great customer support.
1601233
I have a Samsung Galaxy S4 and the inline controls do not seem to be fully supported. Obviously, they still work as regular headphones though. You can play and pause, but volume and previous/next do not do anything. Long-holding the play/pause button brings up S-Voice.
2258610
Don't know is this is your specific case. But what i had to do get sound sound thru my receiver was to set the Stereo Surround option when the option popped up when i connected my unit to the S4 or tablet. Be sure you have set that option on the S4 when that pop up comes up. Hope this helps
2011133
Mine always restarts the last song played before unplugging. There must be an internal charge that holds the memory. I have not figured out how to change to "shuffle" mode. The display shows different modes available. I don't have enough buttons on the unit or remote to access modes unless there is a secret button press combination needed. If anyone finds a way to change to shuffle I would like to know.
677644
Is there something else already connecting to the speaker right now? This happened to me and it was because if was trying to connect my Ipod but my phone was in range connecting to it.
771203
I have the same system and have no problems playing my ipod through all the speakers. There must be something wrong in your settings for that port? I guess I never changed anything when I hooked up my ipod.
1189153
I had the same issue, phone only worked in speakerphone mode. I had to return it.
2188278
Also, When attempting to enter pairing mode on the speaker, you can't have a plug in it. I hope this is helpful.
451082
I plugged mine in and the sound works. I would say that yours has a defect. There is a button to push to adjust the volume of the sound. It is explained in the manual. You can check that incase it is just turned down. I doubt that this is the problem, as it is probably set at a default volume. Return for an exchange. I really like mine.
1779548
Sandra,How is it connected?Have you gone into your TV's menu to switch the audio to "external speakers"?Thanks for your interest in Samsung products.--Mr. S
2111730
My Galaxy S4 does the same thing every time. I fix it by disabling and re-enabling Bluetooth. This is pretty easy on the S4 - you just swipe down the bar from the top of the screen and there's a blue button there. You tap it and it shuts off Bluetooth. Tap it again and Bluetooth comes back on and then launches a list of available paired devices to connect to. Tap the speaker and it connects. After that the skipping doesn't happen. I don't know a lot about how Bluetooth works, but it seems like if the speaker initiates the connection you get the skipping, but if the phone initiates it, your fine.
1756775
I had the same problem with Samsung apps only playing audio using the tv speakers and not when I connected to my Bose soundmate via optical. I would say it's Samsung not playing well with others.
1854869
I am not sure, are you using a balanced cable (1/4)" with mono connection? Galaxy S4 might be sending out a stereo signal and the connecting cable might be downgrading the signal to a single channel (mono) connection. You may need two speakers to play the left and right channels. Perhaps your vocals are coming through the other channel. Also check the settings on the lo-pass and high-pass filters (LF Trim and HF Trim). Hope this helps.