Where's the pass-through USB connector? Just received the Antec USB-powered Notebook Cooler and bought it because it said there was a pass-through USB connector. It is printed on the box. There is just the cooler, a single cable and the 4 rubber feet in the box. The cable is USB on one end and a proprietary 2-conductor power plug on the other end. No pass-through plug as in some of the product photos. I guess Antec made a change without altering the packaging and advertising. Where's the pass-through USB connector? Just received the Antec USB-powered Notebook Cooler and bought it because it said there was a pass-through USB connector. It is printed on the box. ... » Read More Where's the pass-through USB connector? Just received the Antec USB-powered Notebook Cooler and bought it because it said there was a pass-through USB connector. It is printed on the box. There is just the cooler, a single cable and the 4 rubber feet in the box. The cable is USB on one end and a proprietary 2-conductor power plug on the other end. No pass-through plug as in some of the product photos. I guess Antec made a change without altering the packaging and advertising. « Show Less
1969723
I had the same problem when I ordered mine last year. They said they were out of stock and that I had to keep contacting them to find out when it would be in stock, then they would send me a new one. I really don't have the time in my life to do that. Unfortunately I really really like this fan. It is so quiet and it works way better than any other I have tried. My husband just stole mine fore his computer because he hasn't found one that works as well, so now I am stuck making a decision...buy another one because it is a great product, knowing there is no pass through...or refuse to because of the false advertising about a wire?? I had the same problem when I ordered mine last year. They said they were out of stock and that I had to keep contacting them to find out when it would be in stock, then they would send me a new one. I really don't have the time in my life to do that. Unfortunately I really really like this fan. It is so quiet and it works way better than any other I have tried. My husband just stole mine fore his computer because he hasn't found one that works as well, so now I am stuck making a decision...buy another one because it is a great product, knowing there is no pass through...or refuse to... » Read More I had the same problem when I ordered mine last year. They said they were out of stock and that I had to keep contacting them to find out when it would be in stock, then they would send me a new one. I really don't have the time in my life to do that. Unfortunately I really really like this fan. It is so quiet and it works way better than any other I have tried. My husband just stole mine fore his computer because he hasn't found one that works as well, so now I am stuck making a decision...buy another one because it is a great product, knowing there is no pass through...or refuse to because of the false advertising about a wire?? « Show Less
1969724
No response from Antec tech support email or telephone calls to company on this issue to date. Will never order another product from this vendor.
1685248
I bought a (new) retail version. Which does come with a stock heat sink and fan with a four pin motherboard connector. BTW, the stock AMD cooler may look small, but it is quiet and works very well.
530926
Are you asking where the USB cable is for the cooling fan? If so, it is located between the top and bottom layers. The lap desk itself doesn't have a USB port.
424223
The USB ports work as a pass-through for power & data. To get power to the USB ports simply use the USB cable that is supplied to connect your computer to the USB port on the bottom of the power & data center, then the two USB ports on top of the unit will have power & data.
1703379
Others have noted the part number for the charger.HOWEVER the information about the USB cable is wrong. This device uses a PROPRIETARY USB cable. You can't buy it anywhere. Do not buy one of these without the USB cable as it will be useless. You need the PROPRIETARY USB cable to connect it to your laptop.Here's is the manufacturer's page for this item. http://www.asus.com/Storage_Optical_Drives/Varidrive/overview/Look at the picture of connectors near the bottom of the page. The connector second from the left is the USB 3.0 INPUT connector that connects to your laptop. Notice is is PROPRIETARY and will not work with a standard USB cable. Others have noted the part number for the charger.HOWEVER the information about the USB cable is wrong. This device uses a PROPRIETARY USB cable. You can't buy it anywhere. Do not buy one of these without the USB cable as it will be useless. You need the PROPRIETARY USB cable to connect it to your laptop.Here's is the manufacturer's page for this item. http://www.asus.com/Storage_Optical_Drives/Varidrive/overview/Look at the picture of connectors near the bottom of the page. The connector second from the left is the USB 3.0 INPUT... » Read More Others have noted the part number for the charger.HOWEVER the information about the USB cable is wrong. This device uses a PROPRIETARY USB cable. You can't buy it anywhere. Do not buy one of these without the USB cable as it will be useless. You need the PROPRIETARY USB cable to connect it to your laptop.Here's is the manufacturer's page for this item. http://www.asus.com/Storage_Optical_Drives/Varidrive/overview/Look at the picture of connectors near the bottom of the page. The connector second from the left is the USB 3.0 INPUT connector that connects to your laptop. Notice is is PROPRIETARY and will not work with a standard USB cable. « Show Less
197109
There is a provided connection USB cable. It is accessed via a hidden compartment underneath. The cable connected...not separate
530924
there's not a place to plug in a usb cable on the lap desk. there's just a usb cord that's connected to the desk from inside the unit that controls the fan..you can't take it off. the usb cord is strictly for the fan. you plug the cord into your laptop.
2259523
Thanks for the feedback. I've found that I can use other USB cables on other PC's even if they don't have the Creative Centrale software installed, so that's the good news. The Ac adaptors with the same kind of USB connector have not worked. So looks like I need to buy the zen Ac adaptor. It should at least allow me to listen and charge at the same time <grin>
2275317
It has to get it from the USB because there is no other power supply directly going into it, why is this question even being asked?
1321018
There is a cable in the package that is USB 2.0 on one end and a mini-USB on the other. The mini USB end plugs into the top right hand socket as you are facing the ErgoStand - the USB 2.0 end plugs into any USB port on your computer. The fan is powered by the computer and is on when your computer is on.
1644808
The other end of the USB plug from the cooler that goes into the laptop's USB port, has a female USB endpoint...similar to your laptop's female USB end. So, you can plug your USB drive, say, into the cooler USB plug's female end and the data will "pass through" to the laptop.
695424
I need a new cable because the cable broke free of the USB plug on mine, despite my careful handling- be warned people, it's a fragile element! It took some digging to find it, but here's the link to buy another one on the Antec site: http://www.antec.com/Detail.bok?no=379
1504765
You need to check your notebook cooler to see if it supports the voltage. I doubt it though. USB2 supplies 5V DC and 500mA. If your cooler shows a higher rating than that: don't try it. You'll break the cooler.
201025
You plug in you computer laptop to AC power. It uses one of the laptop ports for the fan and expands more ports on the back. Use the USB3 to power it so all the expansion are USB3. I use one lap top port for it and one for a USB light. Remember, if you use an attachment when you have it portable, to move any USB on the cooler to the lap top, unless you are taking it with you. You just have to make sure your carrying case is large enough to accommodate the cooler. If you have ever seen some one loose their lap top computer from laying it on their lap or bed where it can not cool itself, you will know why I bought this. You plug in you computer laptop to AC power. It uses one of the laptop ports for the fan and expands more ports on the back. Use the USB3 to power it so all the expansion are USB3. I use one lap top port for it and one for a USB light. Remember, if you use an attachment when you have it portable, to move any USB on the cooler to the lap top, unless you are taking it with you. You just have to make sure your carrying case is large enough to accommodate the cooler. If you have ever seen some one loose their lap top computer from laying it on their lap or bed where it can not cool itself, you... » Read More You plug in you computer laptop to AC power. It uses one of the laptop ports for the fan and expands more ports on the back. Use the USB3 to power it so all the expansion are USB3. I use one lap top port for it and one for a USB light. Remember, if you use an attachment when you have it portable, to move any USB on the cooler to the lap top, unless you are taking it with you. You just have to make sure your carrying case is large enough to accommodate the cooler. If you have ever seen some one loose their lap top computer from laying it on their lap or bed where it can not cool itself, you will know why I bought this. « Show Less
925724
I'm not certain there is a new version of this model, but mine is only usb 2 as indicated. Great case though, still keeping things very cool and can house a huge cpu fan that I got. Before this case, my components ran at over 70c, now they rarely go over 45c.
702761
There are two cables coming out of the back of the unit and both need to be plugged in to the motherboard. The USB ports on the front of the unit are USB 3.0 but the card reader aspect is *only* USB 2.0 and that is why the second cable needs to be connected.
436094
I have an ASUS Ultrabook with an I7 processor, 4 GB RAM, 1 USB 3.0 and 2 USB 2.0 ports and one 15 pin VGA port. I drive 4 external 22 in 1920 X 1080 monitors. Three of them are AOC USB powered monitors and one is an LG monitor connected to the VGA 15 pin port.(I could probably connect to the HDMI port but havn't bothered) In addition I can use the laptop's 13 in screen also giving me a total of 5 monitor setup. One of the AOC USB monitors is connected directly to the ultrabook's USB 3.0 port while the other two are each connected to their own powered USB 3.0 hub. Attempting to connect more than 1 AOC USB monitor to a single USB 3.0 hub results in continual cycling / resetting of the monitors. Using the remaining usb ports on the various hubs for other USB devices works fine. (I have USB keyboard, USB mouse, three external USB 1TB hard drives as well as various misc other USB items.) I seem to have hit a limit as to the number of connected monitors as trying various other configurations trying to add a 4th USB powered monitor (Making 6 total monitors) has been unsuccessful. They fall into a continuous cycle of resetting. I primarily use office software and so not particularly graphics intensive (Other than publisher) and everything works flawlessly with no discernable lag. Even watching Netflix on one of the monitors while I work has no affect on response times. Ocasionally on one of the USB monitors I get a series of 1 pixel wide RGB lines but usually only when displaying a heavy graphic in MS Publisher. Moving the document to one of the other screens and the problem is solved. I suspect the problem is in the USB hub that monitor is connected to. If anyone has found a good USB hub that can drive multiples of these monitors I would love to find out about it.