i want to buy waranty on this how much is it after ordering i notice a lot of poor reviews so how long is it covered for 30 dsays or is the a manufacture warranty I cant have a toy for my granddaughter not working for a short period and not working respond immediately with answers please could not locate any info any where i want to buy waranty on this how much is it after ordering i notice a lot of poor reviews so how long is it covered for 30 dsays or is the a manufacture warranty I cant have a toy for my... » Read More i want to buy waranty on this how much is it after ordering i notice a lot of poor reviews so how long is it covered for 30 dsays or is the a manufacture warranty I cant have a toy for my granddaughter not working for a short period and not working respond immediately with answers please could not locate any info any where « Show Less
1848610
I actually do not know the answer. I suggest contacting the company. I can tell you I bought this for my 10 month old boy who did not know Elmo well. He is now 13 months and hugs his Elmo on a daily basis. I think the toy works for what it is -- a stiff hugging machine. It has not broken yet.
1951470
I paid $49 for this. I don't recall what I paid for taxes or shipping. It doesn't really do a lot for the price. Yes, it hugs you, it talks some, goes to sleep and sings a song, and is aware if he's hanging upside down and will say something about it. Other than that, not much else happens. I don't think it's worth it. He has to be stored a certain way and he's pretty heavy in my opinion. My 3 (almost 4) year old plays with him pretty regularly, but he's never "on." I would have been better off paying for a larger Elmo stuffed toy that didn't do anything.
1951471
I did not go with any waranty other then the manufacture. I purchased this for my Granson back in December, he is pretty hard on Toys! so far the Elmo is still working. I have seen him throw it several times and the Toy still works as if it did when first purchased.
712072
There was no mention of a waranty. But being amazon I was not concerned. It is genuine ACDelco so the quality was assumed. As others have stated, it was smaller than original but fit perfectly and has worked flawlessly for the 8 months I've had it. Good luck!
2125270
I have been watching this product everyday for weeks now. I have seen the price all over the place. I did see it one day for $99.00. I should have ordered it then! Right now, the price is at $159.00. I have seen it up over $400.00. I just dont understand why the price fluctuates so much day to day. I still think $159.00 is high. I really wouldnt pay over $159.00... is there another special present your daughter might like? I told my daughter that I will watch the price and maybe order it after Christmas. I told her that "I" wanted to get it for her (instead of Santa). Good luck. I hope it works out for you
10000
After I posted my first response, I decided to recheck savalotdeals to see what their most responses were. The customer response seem to have changed from 2 weeks ago where there were many un satisfied customers because of no delivery. If you decide to order, just remember that Amazon will refund your money if you do not receive satisfactory service. So the worse that can happen is lost time.Also notice that the oldest review was 1 month ago august 20 2013. Use a different seller and you should be O.K.
1971134
Hi siddharth Gupta, just to add a comment about the machine, when I bought it after 4 times I've played it the control box broke down and can't work anymore. So make to sure you buy from a local authorized dealer who covers any repares for you. Pay abit more it's better. If not its very troublesome to communicate with the direct dealer to send back your part to them and you have to pay for the freight. So far I'm loving this machine. It really helped me to improve some of my techniques. All the best.
2141509
7/18/2014Good Day Brian,You need to contact the merchant that sold it to you. I most cases they will not want the item back as it is an adult product. But if it is defective the merchant should have some kind of refund/replacement policy.Thank you,Customer Service Dept.JoyToyShop
2133693
I buy these toys for my niece and nephew in another state and send to them. Then tell me how the kids like it and if it catches their eyes. They didn't mention it squeaks. But one this for sure is the little girl is almost two the baby is 9 and she plays rouch and its a hard toy and she hit the little boy on the head. So be careful. But for a child they love colors and stuff. I have bought a lot of Lamaze toys and I have or I should say they have never been disappointed. Hope this helps. If the description says its squeaks contact seller. They will work with. (Once I had a problem and they helped right away. I buy these toys for my niece and nephew in another state and send to them. Then tell me how the kids like it and if it catches their eyes. They didn't mention it squeaks. But one this for sure is the little girl is almost two the baby is 9 and she plays rouch and its a hard toy and she hit the little boy on the head. So be careful. But for a child they love colors and stuff. I have bought a lot of Lamaze toys and I have or I should say they have never been disappointed. Hope this helps. If the description says its squeaks contact seller. They will work with. (Once I had a problem and they... » Read More I buy these toys for my niece and nephew in another state and send to them. Then tell me how the kids like it and if it catches their eyes. They didn't mention it squeaks. But one this for sure is the little girl is almost two the baby is 9 and she plays rouch and its a hard toy and she hit the little boy on the head. So be careful. But for a child they love colors and stuff. I have bought a lot of Lamaze toys and I have or I should say they have never been disappointed. Hope this helps. If the description says its squeaks contact seller. They will work with. (Once I had a problem and they helped right away. « Show Less
468278
There was no extended warranty offered when I purchased this and I don't recall what waranty came with it. I have hade mine for six years and it has been used alot with no problems. I have also given this to a family member as a gift and they have had no problems with it. I woudn't worry about an extended warranty -- just isn't worth it.
1474650
I purchased this one from Amazon and found it was defective too. From the beginning, it did not make sound or move easily, i.e., you have to press its paws or somewhere really very hard to get it to act. After a while, it did not move at all. We contacted the toy maker and they sent us a shipment tag to mail the toy back. They are willing to refund it as the toy is not in inventory. But we have not received the refund check yet. It may take a while though. We ordered the second one from Amazon for our daughter as she really loves this toy. The second one is wonderful. She has it for over 2 weeks and it is perfect still. I purchased this one from Amazon and found it was defective too. From the beginning, it did not make sound or move easily, i.e., you have to press its paws or somewhere really very hard to get it to act. After a while, it did not move at all. We contacted the toy maker and they sent us a shipment tag to mail the toy back. They are willing to refund it as the toy is not in inventory. But we have not received the refund check yet. It may take a while though. We ordered the second one from Amazon for our daughter as she really loves this toy. The second one is wonderful. She has it for over 2... » Read More I purchased this one from Amazon and found it was defective too. From the beginning, it did not make sound or move easily, i.e., you have to press its paws or somewhere really very hard to get it to act. After a while, it did not move at all. We contacted the toy maker and they sent us a shipment tag to mail the toy back. They are willing to refund it as the toy is not in inventory. But we have not received the refund check yet. It may take a while though. We ordered the second one from Amazon for our daughter as she really loves this toy. The second one is wonderful. She has it for over 2 weeks and it is perfect still. « Show Less
1537156
The price guarantee was not on the website, to my knowledge. I had called (several times) before deciding to order. The rep told me the price guarantee was through Jan 31, due to the fact that many people would be getting things as gifts and they allowed the extra time for returns and also price guarantee. I wanted to know since many of these items will drop in price after Christmas. On the remote, this was apparently only available before Christmas. I looked back at the site and the offer is no longer there.
2103987
Fischer-Price actually won't tell you information about their toy materials, even when you call in. I've called in 3 separate times about toys and have been given the run-around and one lady finally told me that they never have that information. Sad that a large toy manufacturer is so unhelpful and complacent.
161244
I had the same experience. My daughter opened her Barbie MP3 player on x-mas, I tried to register it and found that the registration code had apparently been used already. I spent several hours calling Mattel today only to find that they will have to issue a new code which may take up to a week. However, before issuing a new code, they made a point to tell me that buying from amazon.com is considered a "second hand" purchase. WHAT? The package looked as if it'd never been opened. I hope you get your code without the attitude I had to face from Mattel's tech support.
547603
Let them know that this one is defective and that they need to refund you the price for it. They are very easy going and would refund you your money, but I do recommend getting it again. Only that's if you're like me and like the simple stuff. I find that if there's some things you can't get on this, for example MANY games. So if you've got some kids...they may be disappointed.
460932
Dear Sir,thanks for your contact. Please let me inform you that this is alwaysonline store seller,our warranty is one year.And we ship from US in 24 hours,and also,we provide the best after-sale service.Here below is the link of our store:
2107956
AmarilloTX said on May 19, 201545 day waranty listed. If you want crap, buy this product. The company has designed it to last for a short time only.
1700963
I just emailed fisher price customer service asking about this today (9/1/14). When they get back to me, I will update my response to you. You can email them yourself, also. customerservice@fisher-pricestore.com I received an email from Mattel wanting to know the model # of the item and shipping info in case they had a remote to send. Here is the email address that responded to me: MattelConsumerService@Mattel.com
1271064
Bought many vehicles and play sets for my grandson. All are still working after a year. Can it be returned under defective? Don't know if there is a warranty on them. Good luck.