Is it possible to order replacement parts? We had the lower drawer and rails break during a move.
1085388
Probably not. One of the drawer fronts on my initial delivery arrived damaged...a simple part to replace, but the manufacturer (more than likely a US distributor of foreign made cabinetry) was only equipped to replace the entire unit, not an individual part.
28068
While I have not had the need to request missing or broken parts for the equipment, my sense is that Great Northern's customer service department would be able to provide the replacement bolt or screw ... or at least direct you for such a purchase. Have you tried their website?
892938
Oh gosh, sorry, I really don't know if you can buy a part replacement...but it seems very sturdy and I pretty much use it everyday and so far nothing has broken etc. - another customer has helpfully provided an 800 number below so I hope that helps you.
590683
I don't think a replacement basket is available , however you may want contact Aurora. Hey you never know.
1052444
Yup. Contact their customer support to order replacement parts: http://www.airliftcompany.com/support/contact/
2132269
You might try contacting the company. Depending upon which part you need to replace, you may find a suitable substitute at a local hardware store.
1357162
You can try and contact Rev-a-Shelf directly and they might be able to get you the parts needed.
2118893
If you have broken parts there is no way to fix unless you have access to a machine shop and that wouldn't be worth the expense. Company is shut down and phone and email are off. Maybe someone purchased inventory and will sell parts?I gave mine away to someone who thought they would try to fix.
666615
I am sorry to say that the same thing happened to me and I could find no info on replacement parts. I ended up junking the machine which was a shame as I really liked it. Sorry I can't be od help.
561788
I don't think it's possible to switch the drawer location-- at least not easily. All of the holes are pre-drilled for the location as is. I'm sure a carpenter could figure out how to do it, but it's not a versatile design.
645792
Have you called the company directly? As I understand it this unit was discontinued. I doubt any local retailer would keep spare parts. http://www.haieramerica.com/support
2168574
I would contact either the manufacturer or the vendor. Usually they offer replacement kits for screws and other small parts. No experience with this particular item.
1835042
Call the company and they will ship you a replacement part for free. I had to do that when the desk top part was cracked during shipment. Shipping time took about a week but they were friendly and offered no hassle. You can request a new part too via their website. Look in the instruction manual.
292963
I do not, but the thing is actually sold through Harbor Freight. You might could contact them for replacement parts.
736156
Thank you Chris. Do you know if I can find help from Walmart or any other handy store? I am relatively new in Fort Wayne, IN and don't have any friend to call upon. I am willing to pay for the assembling.
733513
I know it seems as if there should be another release but there isn't - When you press down on the side releases just firmly pull the drawer towards you and it will come out. Take care to line up the rails when you are putting the drawer back on the rails. Once you get it going straight just push it completely back and you are set to go.
1822526
I'd start with contacting Amazon (and complain about this issue) and then contact Step2. Step2 has a spot in their website for replacement parts.