I am trying to find out what the warranty is on this. Amazon and/or Asus.
1950941
ASUS monitors carry a three year warranty from ASUS. Three year warranty on a monitor is probably one of the longest standard warranty periods.
1950942
*ASUS Rapid Replacement service for quick product replacement should a unit be sent for repair(Learn more)Relax, we got you coveredASUS Rapid ReplacementShould something happen to your ASUS monitor, rest assured, you're covered with a 3-year system and panel warranty to protect it from the unfortunate. For even greater convenience, one-of-a-kind ASUS Rapid Replacement cross-shipping sends you a replacement unit as soon as the defective unit is in the mail-shortening your waiting time.
1950943
Believe there is a 30 day return with amazon and 3 year warrenty with Asus. I had dead pixels with my monitor when i first got it. Contacted amazon and it was replaced within 2 days. I would reccomend this monitor and size. For me i just wish i went bigger but not regretting purchase.
1538604
Call ASUS at 1-888-678-3688 and have your serial number ready. You should still be in warranty. You will have to pay to ship it to them and wait for ASUS to return it.
196153
My computer is still running as if I just bought it. Haven't had any problems. Not sure about warranty
558013
Hey , thats something I think you have to go threw Acer and negotiation with them! I dont Amazon any international warrantys
637463
Don't know about that one - best to call up ASUS (Cust. Serv. 1-888-678-3688) 'n ask 'em - HTH (Hope This Helps) - CapnJ
280422
First, I'd contact Amazon to see if you're inside the return window since they'll probably be faster in replacing it. Then, if you're outside that window, you can contact ASUS and submit an RMA request. Hope this helps!
2093256
I have had this computer since January 2014, I live in the US, and I haven't had any problem yet, but I have contacted their customer service department, they explain to me my warranty is from ASUS and it covers the computer for a year anywhere in the world. I would contact ASUS directly to confirm this, good luck.
1564250
I have no idea. When it gave me problems they told me it was out of warranty and I had to "buy" support. I bought an ASUS instead and won't touch another one of their products.
282611
I ordered mine last week and got it Monday. I couldn't find the date on the package (I believe it was under a sticker) but it was among the defective. I just mailed it back for replacement yesterday, however I may have an interesting bit of information Asus would be interested in... after I get my replacement I may be posting a video on YouTube about it...
1083058
Actually, you have two warranties to go by: Amazon's and Asus'. I don't know the warranty policies of each so you should look it up, but your computer is still in warranty if overseas. The warranty should cover it anywhere in the world, because it is a portable computer after all.
1090493
Asus offers a 12 month warranty. Good thing too--I needed to take advantage of it after only 6 months when the hard drive crashed.
238521
THANK YOU SO MUCH!!!! I have asked endless retailers on ebay -all of which directed me to asus which is quite difficult to get thru to with a tech question if you're not registered as an owner! this info is GREATLY appreciated!
1453831
Hey, I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies.
1949093
I contacted Amazon, but customer service didn't have any more info on this or the pull. They just apologized and gave me instructions about how to request a return/refund. Mine actually shipped and is due to arrive Monday. I have also contacted Asus to try and get more info, but I have yet to get a reply from them. I'm planning on checking the dates on the laptop when it arrives. If it was manufactured after the recall, I'm sure it's good. I'll continue to update as I know more.
100027
You can upgrade the warranty through Asus within 60 days of its original ship date. Warranties can be extended up to a year. You can also look into Square Trade Protection plans offered through Amazon.
322386
I just contacted Asus myself and they said that the "Asus 360" warranty is 2 years on all laptops. This means either 1) Amazon is misinformed or made a misprint, or 2) Amazon is falsely advertising by claiming this comes with Asus 360 warranty when it doesn't.
300451
As our listing states that the unit we sell is Factory Refurbished by ASUS and comes with a 90 Day Warranty Direct with ASUS. The unit is refurbished to a 'like new' condition.