I've had my machine for a year. The steam dial is hard to shut off completely. Does it need a new coil?
1942948
It comes with a two year warranty. I would call Krups or an authorized repair facility. But, no, it does not sound like a coil. A control valve, perhaps.
1942949
Beth,Get ready to part with your machine for some time!I had my machine for 3 months and steam dial developed an in-out play! If I inadvertently pull the dial outward the pump/steam stops!? Just finished talking to Krups. To fix the problem, I would have to send the unit for repair - it takes 4-8 weeks to get the machine back. So, the tally is: 3 months of use, 1.5 month to repair for 600 dollars Espresso machine - UNACCEPTABLE(in my opinion)!
1942950
Beth - did you end up having this fixed? Mine started having this problem also, but it doesn't seem very problematic....
1980524
I have the same problem. The iron shuts off every ten minutes and then stops heating. Then, water starts leaking from the steam holes . I unplugged and replugged the iron cord so the heating cycle would start again. This is very excruciating. I bought a cheaper iron that does not have an auto shut off feature,
740351
Make sure the green light is on, if you put too much water in it will spray out water first and then the steam will come after. Also make sure your tube is properly connected to the machine as sometimes this will cause it to not work properly.
1071664
I really have not used it enough to know for sure. On my old one, if it was on steam setting, steam sort of flowed out of it but to get a lot I had to push the button. My new one seems to do the same.
1410863
I wish I could answer because ours doesn't put out steam either and we only used it about 6 times. No warranty left so no repair or replacement. we're going to try to sell it at a yard sale as a vacuum only.
978409
My pump works fine, but I started having problems with the heater after a year of use, requiring me to tap on the side or top of the heater to get the contactor(?) to "stick" and the indicator light to stay on. That went on for several months, but now the heater trips the breaker immediately after the pump starts. Unfortunately, my electrician has not yet been able to identify the cause.
257685
We have used this unit for month, it always work well. There are 2 control switches. One is the power on or off. One is a round one, this one will control the "steam". I think you can try firstly on the power switch see if you did turn the unit on after you plug in. Secondly, if you did turn on the power, try turn this round switch to left side all the way, and then turn on right side to adjust the steam. Good luck!
138313
All I can say is, if you have the tools and the knowledge of how it operates, then I suggest fixing the locomotive yourself. I know it's harder to fix steam locomotives than it is to fix Bachmann N scale diesels (I've taken apart my Santa Fe GP40), but it may save you some money. Otherwise, I suggest visiting your local hobby store or ask someone who has model trains. Maybe they can help you in having the locomotive fixed.
1959694
I don't but I actually need to replace mine as well. With mine, the frother starting making odd sounds and while steam would come out of the want it would not froth the milk. I'm not sure if you have the same problem but I was able to fix mine in the interim. I determined that there was a loss in seal with the plastic gasket that goes inside the metal wand housing. I applied some duct tape to the housing and then slid the gasket on over the top, using some force to make sure it was very snug. That fixed the problem immediately and that solution has worked well for a few months now. I do plan to reach out to DeLonghi customer service however to inquire about new parts at some point. I don't but I actually need to replace mine as well. With mine, the frother starting making odd sounds and while steam would come out of the want it would not froth the milk. I'm not sure if you have the same problem but I was able to fix mine in the interim. I determined that there was a loss in seal with the plastic gasket that goes inside the metal wand housing. I applied some duct tape to the housing and then slid the gasket on over the top, using some force to make sure it was very snug. That fixed the problem immediately and that solution has worked well for a few months now. I do... » Read More I don't but I actually need to replace mine as well. With mine, the frother starting making odd sounds and while steam would come out of the want it would not froth the milk. I'm not sure if you have the same problem but I was able to fix mine in the interim. I determined that there was a loss in seal with the plastic gasket that goes inside the metal wand housing. I applied some duct tape to the housing and then slid the gasket on over the top, using some force to make sure it was very snug. That fixed the problem immediately and that solution has worked well for a few months now. I do plan to reach out to DeLonghi customer service however to inquire about new parts at some point. « Show Less
7316
No. I think that is because to produce steam and operate properly, it needs to remain on. Automatic shut off, for me would be annoying aas the iron would have to heat up again and I would have to wait for the proper temperature for the steam. Hope this helps.
1177356
Beverly, you didn't state your model or how old the unit, but one common weak link is the on/off switch may be faulty, the second primary failure mode would be the heater coil/thermostat and would generally be cheaper to buy a new one than try and fix. If you have a handyman around he should be able to check out the on/off switch.
395487
If you do not press the steam button there will not be steam. However using the steam button will give you a professional result. PS. I love my Rowenta!
907886
Same thing happen to me. You can not use this machine in this conditions, you can burn your face. My steam machine is sitting in my basement. You need to call the company to see if they can replace the item or refund your money.
1811778
If it's still making espresso your steam line is plugged with dried milk. Get bailing wire and clear the line
1292920
Unfortunately, no. I have accidentally left mine on for long periods of time and luckily have had no steam/burning/problems; but I sure do wish there was an auto shut-off for safety!
907885
run water thru a couple of times when you first get it and make sure you are using distilled water. Wait till completely heated and a good stream of steam is coming out before placing infront of a client. Try using the ozone for a fuller stream of steam. I haven't had any problem with mine Check all conection are tight.
1556251
I found the information I needed by going to the GE website and searching in their archives. I had the same symptoms and after ordering and replacing I found the old burner had a 'blow out' in the coil preventing a complete circuit. It wasn't hard to replace, on my stove I had to open the oven door and undo a couple of screws on the stovetop lip and raise it like a car hood. I would recommend taking pictures of the old unit showing the screw locations and wire locations as this makes it easier to replace everything. The replacement part mounting hole number were off but thanks to the picture I replaced it in same location.