I am not sure how the lid is supposed to be set into the cover when in the microwave? Does the black vent thingy point down or do you flip it upwards?
1937611
If you think about the lid as two discs that fit together, the round black piece goes between the two disks.
1937612
The black "thingy" should be up so that the all white side is toward the food being steamed. The black part works with the vent holes so that they can be opened or closed (you can see the black through the holes when open). I close during steaming and then open before I remove the lid to release the steam.
1937613
Snap the inner cover into the lid with the black thing pointed up. It will only be visible thru the holes.
1937614
The lid has several parts. On the outside top has a little round vent cover, when cooking close the holes. When finished cooking turn it so the steam can escape. To clean after cooking open the big lid, it has three parts and the inner piece you are talking about. put the black piece the way it fits, popping on to the top big round side down (it only fits one way). put the lid together. For cooking , Wash rice in strainer, put rice in cooker, 1 cup rice to 1.5 cups water, splash of olive oil, dash of salt, cook for 20 minutes, open vent for 1-2 minutes, open, stir with fork and enjoy. simple and delicious. it is a great cooker. The lid has several parts. On the outside top has a little round vent cover, when cooking close the holes. When finished cooking turn it so the steam can escape. To clean after cooking open the big lid, it has three parts and the inner piece you are talking about. put the black piece the way it fits, popping on to the top big round side down (it only fits one way). put the lid together. For cooking , Wash rice in strainer, put rice in cooker, 1 cup rice to 1.5 cups water, splash of olive oil, dash of salt, cook for 20 minutes, open vent for 1-2 minutes, open, stir with fork and enjoy.... » Read More The lid has several parts. On the outside top has a little round vent cover, when cooking close the holes. When finished cooking turn it so the steam can escape. To clean after cooking open the big lid, it has three parts and the inner piece you are talking about. put the black piece the way it fits, popping on to the top big round side down (it only fits one way). put the lid together. For cooking , Wash rice in strainer, put rice in cooker, 1 cup rice to 1.5 cups water, splash of olive oil, dash of salt, cook for 20 minutes, open vent for 1-2 minutes, open, stir with fork and enjoy. simple and delicious. it is a great cooker. « Show Less
1937615
The black vent thing fits in between the two white parts of the lid so that you cannot see it when the lid is assembled.
433659
Well I have used both methods but I prefer using the lid. However, I do unlock the lid and slightly shift it so that there is a little air vent. Hope that helps !!!!!!
587648
Can't help you friend. The instruction that came with mine , stated the lid is to remain open during operation. Sorry.
176599
I think your microwave is an 1150 W, but in this case it does not matter. And no there is no reason for the top to pop, look at the top it has a vent hole,there is no seal. If you do not have a rotating glass platter you might have been in a cold spot. All microwaves have hot and cold spots. Just experiment. Increase cooking 30-45 secs, that should do it.
1791195
That's a good question! I don't recall seeing anything in the description about it, and honestly, never thought about it. As long as the steamer does its job, I had no reason to turn it upside down to look. But, since you asked, I did turn it over to see. It looks to me like there are 3 small vent holes - one in each &lt;^&gt; right angle section (sorry, thought I could get angular shape via keyboard symbols, but guess not!) Two of the vent holes look similar to the recessed screw holes and the third one has a protruded plastic hood that partially covers the hole, which would cause the steam to go outward, rather than downward, I think. Hope this helps!
2199534
My guess is during the cooking process, the heat was set higher then the lid was placed on and the temp reduced. That will create a vacuum (same thing happens with other 360 cookware if you leave the lid on and turn heat off). Simple fix! Turn the heat up a bit and in a minute the lid comes right off - no probs!
1911867
I have not used the lid in the microwave. The lid I have is an extremely tight fit but being that it is plastic, it should work.
1185429
it is, however from what I have read from others is that you shouldn't put the lid with it while you microwave. I think the heat damages the lid. At least that's what I found out from others. every time I microwave I never put the lid and it works just fine.
224234
This microwave was defective when we got it. We replaced it with a different model. As I recall the venting was a grill on the top at the rear.
2149828
Also, put the lid down off center then rotate it so it faces front. I highly recommend you buy a replacement gasket NOW. I have one of his cookers heading to the trash after an unsuccessful six month search
904065
There is a metal piece under the lid vent mechanism and it feels like there may be a metal ring around the outer edge. The lid itself is great for those odd shaped pots. I have used mine on a 12" skillet and it fits perfectly. I don't think I would use it in the microwave and definitely not in the oven.
1125189
I bought the metal lid, which does not have vent holes. These lids don't seal so tightly they're going to explode, so don't need holes (it is my belief). If you haven't ordered yet, get the non-stick option - I have spent way too much time scouring mine. Otherwise, I love it.
1481270
its says in the instruction manual that "Allow foods to cool before placing in the side bowl(s). Closing the lid with hot foods inside may cause the lid to deform and contents to spill." and also they add "Always remove the lid from the inner bowls before microwaving, and do to microwave the outer container. The lids and outer container are not microwaveable" and im sure you know but for a lid to be microwavable it has to have some sort of small hole in it so pressure wont build up , even if a lid writes microwavable on it if by design fault it does not have a hot steam escape hole on it you should never microwave it , you risk injury or at best destroying your microwave or food at best its says in the instruction manual that "Allow foods to cool before placing in the side bowl(s). Closing the lid with hot foods inside may cause the lid to deform and contents to spill." and also they add "Always remove the lid from the inner bowls before microwaving, and do to microwave the outer container. The lids and outer container are not microwaveable" and im sure you know but for a lid to be microwavable it has to have some sort of small hole in it so pressure wont build up , even if a lid writes microwavable on it if by design fault it does not have a hot steam... » Read More its says in the instruction manual that "Allow foods to cool before placing in the side bowl(s). Closing the lid with hot foods inside may cause the lid to deform and contents to spill." and also they add "Always remove the lid from the inner bowls before microwaving, and do to microwave the outer container. The lids and outer container are not microwaveable" and im sure you know but for a lid to be microwavable it has to have some sort of small hole in it so pressure wont build up , even if a lid writes microwavable on it if by design fault it does not have a hot steam escape hole on it you should never microwave it , you risk injury or at best destroying your microwave or food at best « Show Less
1014996
Diana: The cover is very secure..either way that you place it. This is one of the best "pots" that I have - especially when microwaving food. The food gets very hot; however, the handle stays cool/warm. The cover protects the food from boiling or exploding over. I have three of these and use them all of the time.
955620
I push on the metal lid with a tool of some kind to deform it so it opens, as you probably have figured out. I lay the lid on the counter upside down and push on the inside of the lid with the same object (the handle of a wooden spoon) to make it pop back the other way. It will then snap right back on the opening with no problem. Low-tech solution, but it works fine.
1468690
It is usually the underside track it sits on in the microwave that may be different. Hope this helps
1028866
its been a while since i had this but i believe it should just twist/pull/pop right off. i dont remember the lid being an issue for me.