One of the neck probes has been lost. Can I get a replacement pair? I need the longer ones that came with the original .
1942293
I tried to find replacement collar posts for you, but failed. Looks like the only solution for you (and for me, as well) is to buy a second unit. At least they're inexpensive, and we'd have other spare parts if we need them. Good luck. (and because of your inquiry, I tightened up my posts)
1942294
Eileen,I have not seen the neck probes for sale on any site; however, you might try the distributor of the collar to see if they have any. Amazon customer service can give you the distributor's e-mail for you to contact. I had some questions on the use of the collar, and the distributor was prompt and helpful for me.Chuck
1277131
Have not had to replace mine yet and have had it a long time as well. You should probably contact the company directly or do a google search for it...
372793
I ordered a replacement needle when i originally bought the item (ordered online). You should be able to go back online and order a replacement. (I think i got mine from sears).
1723926
I contacted the company and this is what I heard back. Dear, Unfortunately that item has been discontinued with no replacement. Thank you for your inquiry. Customer Service / Sales SupportNorcom, Inc.
1422276
I haven't looked into this, so I don't know. I would think that if you contacted the manufacturer you would be able to get replacements.
1849421
There are plastic protection inserts that need to be removed. I also recently found out that the accessory tips ( alligator, mini clips etc.) attach to the ends of the long probes and of course the long probes attach to the leads. Kinda like a puzzle until you figure them out.
1637006
We do not carry extra probes for this item. You would need to contact the manufacturer to see if these are available and where you can purchase it.
677576
My best guess would be to contact the company: http://www.evriholder.com/ and ask if replacement parts are available for purchase. Good luck!
677652
I took the long view and figured that the part most likely to fail is the probe (from personal experience and other's feedback). So buying two at a discounted price just means I'll have a spare when I need it, without paying the extra cost to ship another.
1640481
The only thing I would do is see if the manufacturer sells replacements. If not then check hardware and hobby lobby type stores. Sorry I don't have a direct answer but hope it helps.
225943
I contacted the manufacturer that I found on line...they were super nice...they replaced a lost tuner...I hope this helps
2177617
I would check with customer service at Learning Resources. Just google replacement parts for zoomy microscope.
465281
I called the supplier (Back to Basics) and they sent me a new one for free, but mine was broken when I received the unit but I am sure they will sell you one. They were very positive in their customer support.
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Hello R.M. Chavez, Please contact us at info@epareusa.com and we will send you a replacement right away. Best Regards, Epar
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I would suggest contacting the company about a replacement: http://www.thesecura.com/contact/According to the manual, these are covered by a 1 year limited warranty.
66228
I would call the company and ask for extra replacement parts. We have two of these for our mono poles and find them to be excellent.
669081
You can send it to Mag Instruments for repair. Another answerer has provided the phone number.