Purchased this unit why can't I print photos inserted sd cardnd light comes on and goes off please help
1955069
Which SD card are you using, as it turns out we could not use ours either very well. I cannot remember how we got it to finally print, but we have purchased another picture printer as this one was slow and basically useless to us. Sorry for the bad news.
1955070
The only problem I've ever had with SD cards is that the larger cards can't be read by the printer.
1028833
Could be DOA. Try sliding the button for slide/print in opposite direction. I had one that the power was bad.
714905
Only 3 possibilities my friend. 1. Youre putting it in backwards. 2. Youre using the wrong size SD card. 3. The spring mechanism is faulty. If its under warranty you might send it in but if you have a good "We fix IT stuff" store nearby, you might try them. Good luck.
130440
Thanks for your help. I did the firmware update and tested the printer, but the problem still persists in my case.
1189676
My unit is 4 months old i have unplugged it twice both times for about 2 min to change sd cards it kept time i didnt need reset time. i would send it back and get a new one
1480607
Turn the printer off for a minute then turn back on to reset, this happens with my 7520 e all in one too. this should work.
256820
Make sure the printer is ON!! That was my problem also...I just changed mine for the first time....
308193
I still have the software on my comuter for this printer. Take the paper out of the tray. Grab the entire tray mechanism (photo and larger) by the back end of tray (printer end). Wiggle it a little, then press down carefully on the back of trays (printer side/not front) and see if it clicks into place. The "help" says this is for when the photo tray won't dis-engage, so try it. Maybe when you loaded it the trays lifted a little. Also, this printer seems to have an issue with overloading. Put the paper back in (don't go above the top of the paper guides) then slide in the guides till they touch the paper. See if the top tray will swing down. That's all the menu had, sorry. Hope it helps. I still have the software on my comuter for this printer. Take the paper out of the tray. Grab the entire tray mechanism (photo and larger) by the back end of tray (printer end). Wiggle it a little, then press down carefully on the back of trays (printer side/not front) and see if it clicks into place. The "help" says this is for when the photo tray won't dis-engage, so try it. Maybe when you loaded it the trays lifted a little. Also, this printer seems to have an issue with overloading. Put the paper back in (don't go above the top of the paper guides) then slide in the guides... » Read More I still have the software on my comuter for this printer. Take the paper out of the tray. Grab the entire tray mechanism (photo and larger) by the back end of tray (printer end). Wiggle it a little, then press down carefully on the back of trays (printer side/not front) and see if it clicks into place. The "help" says this is for when the photo tray won't dis-engage, so try it. Maybe when you loaded it the trays lifted a little. Also, this printer seems to have an issue with overloading. Put the paper back in (don't go above the top of the paper guides) then slide in the guides till they touch the paper. See if the top tray will swing down. That's all the menu had, sorry. Hope it helps. « Show Less
1118183
Have you tried unplugging the unit for a few minutes and let it reset when turned back on? Try cleaning the contact points on the cartridge and the printer with a touch of alcohol on a q-tip, let it dry before putting it back in the unit.
84325
??????? My SD card is intact with no problems. Try researching the problem through Qi technical sites......
1746488
I use the sd card, I've never connected it to my PC. I have 2 of them and never had any trouble. check and make sure your sd card is in the slot on the back. I scan all pictures to the sd card then pull out the card and download the pictures on my PC. If the sd card isn't in the scanner, that could be what is wrong.
1302038
I would suggest that you remove the SD card out of the slot and re-insert it into the slot. Please make sure that it is well inserted to the proper mode. Please do not hesitate to ask any further questions that arise.
143325
If you are using a memory stick, plug it into a computer and make sure the pics transferred. Otherwise, I would return it to amazon as defective and get another one. I assume the power is on to the unit. There is a switch on the unit for power on/off.
1643347
Hi Amy, the memory is not on board, you must load pictures on a USB Drive or SDcard, then insert the USB/SDcard into the frame and keep it inserted. Colleen
1132878
That sounds like a problem with the communication between your computer and the printer, go on the kodak website/support, enter your product and find a solution, they have customer support people you can comunicate with online.
2219945
Be sure it SD card is formatted. Try on computer if you have to to be sure it is working.
954244
I have the very same problem. There must be some type of program error. I did a lot of research and gave up. I just pull the SD card and plug into my PC. There was no warranty on my camera when I found out it would not work with my PC or TV.