does skin pro have a guarantee if product does not work
1962830
My syringe did not work and skin pro not only replaced it but gave me a free jar of Delfogo Rx wrinkle eraser cream. I am happy with the elite serum rx/es and will order again.
628539
Oh wow! No I haven't had any issues and I have sensitive skin. I would contact Gain customer service and tell them about it. Maybe they'll give you a refund or something.
1552466
You call Skinomi directly (telephone number inside packaging). I've found them very friendly and received the free replacement (entire package including spray) in a few days.
2153513
No. I have ordered 4 of these and they all had some type of malfunction. Three of them were returned and I received refurbished, not any better products. They would not do a return on the 4th one and stopped responding to my emails. I would not recommended this product.
1945075
They said they could supply the proof if you need it.. If they say it and it is not..then that is bad.. I love the product so far..at lunch last week my friends complimented me on the soft smooth skin and glow I had.. Do as I did..Invest in a bottle and try it..If you don't like it...send it back and get a refund.. I was torn between Josie Maran's Argan Oil on QVC..but it is a little more expensive then I can pay on Social Security...Hope this helps.. When I win the Lottery..I will try hers.!!!
1641834
even the best products will occasionally have a defect. you get lucky once in a while. simply get a replacement.
1152666
I am very sorry to hear that you have had an unproductive experience while using this product, Mr. Don Y. To my knowledge, there is no guarantee. May I ask how long you've been using it, please?
876731
I SEND U A LINK WITH ALL THE INFO. THAT U NEED TO KNOW, ABOUT IT. http://www.skinomi.com/warranty.html
1493327
If you purchased your device from Home Skinovations the answer is yes. If you purchased it from one of our authorized distributors and want to return for a refund then you would contact the seller.
1130576
If I were you I would return the product back to the seller and wait for the new product... you can do that... also consider buying a different product... these people make claims about their product which are not verifyable... any benefit you get is the placebo effect... they don't have "real" scientific studies because they don't want you to know the real results
1228489
My opinion is no, and I'm also not fond of customer service when something goes wrong. I find this product to be useless. If I were you, I'd seek a dermatologist for the wrinkles and save your money here.
1438363
Mine was a counterfeit too. Better to buy from Clarisonic directly or an authorized retailer instead. The serial number was not valid according to Clarisonic when attempting to register it. When I requested a refund I was given a full refund, no questions asked. In fact, I was told that I did not even need to return the item at all. Also, there was no seal on the lotion tube. I ended up buying direct from Clarisonic and I was surprised to see the lotion had a seal. Hmm... I wonder what was in that tube? Buyer beware!!! Strange that seller's address in the shipping box led to a house according to online maps. Mine was a counterfeit too. Better to buy from Clarisonic directly or an authorized retailer instead. The serial number was not valid according to Clarisonic when attempting to register it. When I requested a refund I was given a full refund, no questions asked. In fact, I was told that I did not even need to return the item at all. Also, there was no seal on the lotion tube. I ended up buying direct from Clarisonic and I was surprised to see the lotion had a seal. Hmm... I wonder what was in that tube? Buyer beware!!! Strange that seller's address in the shipping box led to a house... » Read More Mine was a counterfeit too. Better to buy from Clarisonic directly or an authorized retailer instead. The serial number was not valid according to Clarisonic when attempting to register it. When I requested a refund I was given a full refund, no questions asked. In fact, I was told that I did not even need to return the item at all. Also, there was no seal on the lotion tube. I ended up buying direct from Clarisonic and I was surprised to see the lotion had a seal. Hmm... I wonder what was in that tube? Buyer beware!!! Strange that seller's address in the shipping box led to a house according to online maps. « Show Less
1764774
I don't know about the warranty, I only use this for a few time....after the first treatment my skin get lightening immediately but I don't see the improvement of large pores yet. Skin will get dry after the treatment, remember to put more moisturizer.
876733
hi i contacted skinomi company for a replacement and they said i cant do that cause i ordered thru prime yourself and they can't give me a replacement they dont deal with this retail company what are my choices its suppost to be life time warranty let me knowthanks
104999
I have no idea. I used the product and got good results. I have never investigated the guarantee.
737072
I have ordered a bunch of makeup items from Amazon. Not once I've received a cracked or broken product. Hope this helps.
237584
I have been buying this product for a few years from different places, Amazon or ebay, never had problems. If the product worked before, and the next purchase seems not working, it probably fake, request a refund.