The cabinet is locked, clear button is being slid down, combo is entered but the knob just turns and doesn't open the door any advice?
1954093
The knob on the cabinet has a feature which allows it to turn if someone attempts to force it open. That prevents the handle from breaking off. Gently turn the handle as far as possible in the counter-clockwise direction. When it reaches the end of its range you should feel and hear a slight "click". It should re-engage and work normally after that.
1954094
The slide button is a "clear" feature that pops all of the push buttons back up. Slide it down and then let it return up. now enter each button of the combo, (order of entry does not matter) , then turn the knob - should open now. Not sure what to say if combo is wrong, or if you did not set it correctly - maybe call or google the manufacturer for some trick.
1954095
Turn the knob around once or twice and end turning with the knob horizontal. It should feel like it snaps in place. Push the sliding button down a couple of times. Then enter code and turn main knob to the right. Hope that helps.
1954096
Sounds like someone might have changed the combo prior it shutting last time, or the screw that holds the lock arm is loose. Or some one tryed to force it try moving it slowly to re-engauge it, turn it the same direction a clock moves.
656652
It will only open in one direction. The knob is on the left and it opens to the right.
1845694
You have to take the face of the combination plate with a Phillips screwdriver. This exposes the key lock. This is really simple. Try again.
393560
There should be a ring round intention in the sliding glass door handle. Use a small socket and knock it out of the handle. That's where the lock goes.
1924878
You need to make sure all of the drawers are pushed all the way in. The same thing happened to me the first time I tried to lock mine. But like Michael I prefer to leave mine slightly ajar so I can have the top closed and still have access to the tools in the drawers.
516362
Another option is a normally closed micro-switch with a lever or hinge roller on it. mounted so the lever is moved by the side/top of the drawer. When the switched is used this way it takes minimal pressure for the switch to go to an open state. try Alliedelec.com
1923780
First ensure the combination is correct. Sometimes you do have to pull and wiggle it a bit to open it. If it really can't open then perhaps you were sent the wrong combination.
2003704
unlocking mine i only press the four key numbers and works well. I only use that button for locking and turning. I guess you touched the button by mistake and it open - that i have not seen. I will try. If it's a new lock it could be a defect. I would try clsoing and opening and repeating what you did to see if you duplicate the failure and if happens again ...return it.
2202080
You have to re-enter the code. In fact, you can't reinsert the box in its receptacle without re-entering the code. (Big Mack's answer appears to apply to a different model -- there is no knob to turn.)
560253
Take it apart push the open/close button once then put back together. It has features where the internal part that the back plate connects to is protected against forceful opening. Also make sure that piece is tightened. It connects via phillips screw and should be hand tight and lined up in the right position. Sounds like you have it backwards.
1369891
You have to make sure the cabinet is level....if it is the doors will not pop open.....they sell "shims" in your local hardware store.....shim the cabinet and that should correct the problem....I leveled mine and attached to the wall with anchors. Hope this helps!
2060319
I think you can loosen the screw that holds the knob and adjust it. I had the same issue. Kind of a goofy design.
607637
There is a screw to adjust the gap on the part of the hinge that attaches to the cabinet just barely loosen it so its moves with a little pressure then close doors adjust open doors tighten screw and it should work
2144137
I had similar problem but it was because I didn't refer back to the instructions and got the tension knob & the locking knob mixed up. Boy did I feel stupid! I guess "when all else fails, read the instructions" is not as stupid as it sounds. I hope that is not your problem but it is a thought.
1365593
This is part of the issue I have had from the beginning. Try turning the knob situated above the handle. It locks the unit in place if you have it seated properly. I hope that helps...
1003560
Make sure all the drawers are completely shut and them try to open the drawers. Only answer I can think of....
1249043
There is a small pin whole on the lock. 1. Set the lock to the correct combo 2. put a pin in the pin whole and hold it there (do not remove the pin for the duration of the process. 3. Set the new code 4. Release the pin. Be careful not to release the Pin early, I did this once and ended up having to send the lock back to the factory so it could be reset.