My ball didn't come with the Instruction Chart and plug that were supposed to be with it. How can I request those items to be sent to me?
150507
The package should have the plug. I would return it to amazon for incomplete packaging. How can u use the item without the plug? Mine came complete so I don't know how to answer your question but like i said I would return it and order a new one with the plug.
150508
You should return the package to Amazon for incomplete packaging, parts are missing. I received my product with 2 plugs, the pump and the chart as well as an instruction sheet. Return the entire product and request a new one. When you return it indicate parts are missing.
266889
Ehh, I bought one, but had to monkey-rig, re-tap the top ball.If I went to Home Depot I could have probably gotten the correct thread, but I pieced togehter what I had. The problem is that the socket/thread on the top of the pole is a non-standard thread (Coarse v Fine). I somehow got it to work. Not 'textbook' but i like the flagpole in all other ways that I ignore this problem :(
613718
I found the instructions that came with it were ok. Try contacting the seller.
1548322
Contact the seller for one or type in the name of the item in your google search or YouTube for instructions.
2155554
It should have contained directions. You can write or email manufacturer and they can send them.
1106248
Mine had the ball but check your order number because when i order mine there was one that did not have the ball on the rope
1826935
This is one of the reasons I demanded a refund. My shipment of this product did not contain instruction for any of the accessories. I was generally dissatisfied with this dealer's business practices, but I did receive my refund.
1568443
The unit I received, did not have this. I do believe that it is another position for the ball to be mounted.
1034343
I got the cord. Just return the article. Ask for return and they will send you a return for mailing and send you a new one.Cub
548874
I didn't have a problem with anything.. My transformer ball did not have a logo either. Hope this helps.
1257038
the instructions for mine came with the item-if yours is missing I would contact the manufacture. they should be able to email it to me..
1975033
When the order was fulfilled by Amazon LLC it did NOT contain the ball accessory attachments.
821343
They sent me the ball with a plug in my package. Actually when i take the pump out it deflated a little bit... Have to prepare..
1721157
The ball is something you either use or not. To compensate for the ball or not you "calibrate" the tool, which is basically a "nulling" at any point you want to have as a reference. I believe mine came with the ball unattached, but in the box.
58302
This is what the manufacturer told us: The blue plug is no longer there, it was replaced by a white adhesive label. A few recent ones had the old instruction sheet included which has confused consumers with the missing plug. Let them know there is nothing wrong, or missing, the instruction sheet is outdated." Hopefully this helps clarify.
2058924
You will have to e-mail the manufacturer. They sent me extras for free! Good luck!
1611940
It may be good to contact the manufacturer then. We received the stand (charger), the wand, and the cord for the outlet. The device lifts out up of the stand. Sorry it is troubling.