Has anyone had problems with their printer not recognizing the replacement cartridges?
1966024
I've been using them for a few months and they're working great! No problems.
1966025
It recognized it; however leaked ink onto the rollers... Returned for full refund...
1614955
I did not get it to work for me. For some reason I could get it to recognize one cartridge even after they send another chip. It had been over 6 months since I had order it they did try to help with tech support. but I just gave up because I needed to use my printer and put reg. cartridge back in.
1678447
make sure all plastic and wrapping is off each cartridge and if still not recognized then go to settings on ur printer and preform Maintenance, it should clean everything and it will help it read the cartridges.
847083
I have not had a problem with the ones I have purchased. But my father purchased some refilled cartridges from someone else and I know his printer would not recognize those. So he purchased 1 black new cartridge and is running it now and his color cartridges from the refilled ones are still working with the new black cartridge. I was concerned it may happen with the ones I purchased here. But so far it has not.
912547
You did not provide the printer model. Now, did you try to replace the cartridges with ORIGINAL ones? Even empty ones will do, just to test if they are recognized by the printer. (ONE cartridge will suffice for this test.) If the printer will recognize such a cartridge (even an error msg. will serve as 'Recognize'), you know what I already know: never look at this vendor and his products again...
1984789
I have experienced that the cartridges are a little too large so they can be hard to secure into the printer, but the cartridges always seem to fit for me. Perhaps you ordered the wrong cartridges for your printer? If that isn't the problem I would tell the vendor what the problem is and ask if they will resend new cartridges.
403959
Sometimes you have to take one out, power cycle the printer, and put the cartridge back in (sometimes more than once) to get it to recognize it as good. If there's still problems, I would suggest that not all of them be removed at once, just one. Also be aware that much of the time, the printer seems to not recognize the ink level of the cartridges unless it thinks the cartridge is empty and you "replace it" after it tells you to. Just filling them up (in or out of the printer) the printer doesn't really refresh what it thinks the ink level is.
847078
I had that happen. I had to take the ones out I had in. put different ones in. Then later when I put the original ones that didn't work- they worked. It had something to do with how the cartridges snapped in.
1180019
Yes but the printer reported empty cartridge. I'll try again .. no time at present.
1781567
Sometimes. Soimetimes Not. I had a difficult time and had to discard a number of cartridges. Not sure, but my printer has never been the same since.
403961
I do not know what printer you have, but my Epson Stylus NX215 balked at first, but by removing and reinserting the cartridges, it finally recognized them. It still balks occasionally, but again, I remove and reinstall the cartridges.
115358
When the remanufactured cartridge I received wasn't recognized by my printer, I just called Sophia Global Customer Service and they immediately sent a replacement, no hassle, no problem. I'm sure they will work with you and satisfy your needs. Just call their Customer Service (785.865.3725). Their address is:Sophia Global 1705 Haskell Ave. Ste. A Lawrence, KS 66044 Good luck.
2247159
First 127 (part# e-1271) cartridge I installed wasn't recognized by my printer and gave me an error message. "Cannot recognize the following ink cartridge(s). Install them correctly. <Ink Cartridges>". I removed that one then I installed the second, it installed without a hitch. The printer proceeded to print the pending jobs. After those jobs, I'm getting the same error message. I do have a WF 845. It didn't work on mine.
740701
Works fine for me as well. One cartridge was not recognized but then it worked fine. For the cost it works just fine.
1050724
First time I tried these cartridges, the printer would not recognize them as Epson cartridges....took all of them out and reinstalled and the printer accepted them
1771094
None so far other than replacing a few cartridges. Speaking of ink I tried buying the off brand and the printer did recognize them.
543126
My printer is not working well since I started using the cartridges. What prints out is faded, unreadable, and with whole passages missing.