Won't install on a Windows 7 professional laptop. I downloaded driver but it says connect the mouse and launch again. I'm using the mouse - help!
1933508
I'm sorry I can't help you as I have not had any trouble with the mouse scanner. I used is on my Asus laptop which had Windows 7 and then when I got my new laptop (a Lenovo) with Windows 7 also. I just pluged it into my new laptop and away we went. Maybe because you have a professional and my is just a home type, there is a difference. Sorry I couldn't help you.
1933509
Well, I wish I could give you a good answer, although we do have Windows 7 professional on our PC, I don't recall having this issue and I'm not very computer/tech savvy. Rebooting the computer might help, or unplug the mouse and plug it in again. I can tell you that the scanner mouse did come in handy recently when I needed to scan several sales receipts.
1792218
I have Windows 7 (64-bit) and I just bought this mouse. The driver that came with it on the CD wouldn't install due to "compatability issues" so I went to the Microsoft website and downloaded the new Windows 7 driver (32-bit and 64-bit available). Just make sure you choose the right mouse model when you install the driver. Works perfectly and I can now enjoy the full functionality of this mouse (horizontal scrolling, programmable buttons, etc.) The mouse works fine without a driver, but you need to install it for these extra features.
1907867
Yes, it works on windows 7 with the various apps. If you want "mouse" functionality straight out of the box you'll be disappointed.
2023029
Sorry I use it on Windows 7. It sometimes stalls but otherwise I really like the mouse. Only one of its kind that I have found.
594197
it should automatically install the drivers... my win7 desktop automatically installed everything and works great
2126309
No software to install. Windows will install default drivers and then go to the internet to find updates and correct drivers. It takes a minute or two to complete.
592779
Seriously 2 steps. Plug in the USB that comes with the mouse. Then use the mouse. Amazingly easy and worth every penny. You can repeat these steps with any computer you need too as well. I have used mine on 3 separate laptops with no problems.
1579571
When I plug it into a windows 7 computer, it says "device driver not installed". No lights come on the device. Just keeps telling me it didn't install properly.
81564
Hi Bill. I replaced the RAM and HD with after I got it and then used an external USB R/W drive to install Windows 7 with no problems. I would only caution you about the integrated video performance if it matters. The video will play fine but it makes the mouse hard to move.
2113359
Unfortunately on Roccat's website they state that you require some from of windows to use the mouse here is what they say, Windows® 7 64 Bit, Windows® 7 32 Bit, Windows® Vista 64 Bit, Windows® Vista 32 Bit, Windows® XP 64 Bit, Windows® XP 32 Bit USB 2.0 PortInternet connection for driver installationand here is the website this part if from the bottom of the website http://www.roccat.org/us-en/Products/Gaming-Mice/Lua/
380861
Have not seen a Windows 8 Driver for this yet but it works "plug 'n play" for Windows 7 without using the driver disk. If you have already made your purchase & tried unsucessfully to install it, try this: Physically remove the device and then open up device manager & "uninstall" it. Reboot your computer and then plug the adapter back in. When the "hardware found" driver install dialogue pops up, be sure to allow it to "search online" To see if it will find a driver. I can't say if this will work with any certainty because I don't have Windows 8 and haven't tried it. Have not seen a Windows 8 Driver for this yet but it works "plug 'n play" for Windows 7 without using the driver disk. If you have already made your purchase & tried unsucessfully to install it, try this: Physically remove the device and then open up device manager & "uninstall" it. Reboot your computer and then plug the adapter back in. When the "hardware found" driver install dialogue pops up, be sure to allow it to "search online" To see if it will find a driver. I can't say if this will work with any certainty because I don't have Windows 8 and... » Read More Have not seen a Windows 8 Driver for this yet but it works "plug 'n play" for Windows 7 without using the driver disk. If you have already made your purchase & tried unsucessfully to install it, try this: Physically remove the device and then open up device manager & "uninstall" it. Reboot your computer and then plug the adapter back in. When the "hardware found" driver install dialogue pops up, be sure to allow it to "search online" To see if it will find a driver. I can't say if this will work with any certainty because I don't have Windows 8 and haven't tried it. « Show Less
1271503
You need to make sure your laptop or desktop has Wi-Fi (wireless) connectivity. Also, it's od idea to buy from vendor you know and trust. I had two HP Wi-Fi mice go bad on me
747912
You need to find the drivers on the Dell site and download them however my key board adapter did not work right either,the mouse is okay.
1635804
No. Don't waste your time. I'm on W7, the drivers won't install. If you look up the forum, a lot of customers face the same problem.
1546249
it should be. I run windows 7 and it had to search for a driver to get it to function. My mouse was DOA (dead on arrival), but I did get it to function a bit after windows 7 found a compatible driver, and windows 8 should be able to do the same thing.
1566002
If you windows 8 installed the drivers uninstall it from the "device manager" and install using the CD and run compatibility for windows 7... if that's not the case... try installing the drivers manually using .inf file or controller files
839135
Nevermind, I got it! The manufacturer is "Pro Ebiz LLC". You have to download their Windows Update from there apparently.. But that didn't really help. I just had to select to "manually install the driver", then point the install to C:\. You will get a security warning about installing the driver, but go ahead and do it. The device works great!!! Thanks a lot!