What happens if the one 65k cartridge breaks? Can it be replaced? How many years warranty is the XL model, and does the warranty cover the cartridge?
1971758
If the cartridge were to break you would need to contact the manufacturer for assistance. It cannot be replaced. The warranty on the 65K is 1 year. If something were to go wrong with the cartridge within that one year it would be under warranty.
2272343
That was my problem. I bought a printhead replacement in November 2014 but by the time it arrived, my printer was working again. So I set the printhead aside, unopened. Last week, I had the same problem, so I used the replacement that I bought here. Once it was in place, I got a message that said "Ink System Failure." I took it out and put it back in several times, with the same result. I came to Amazon to see if I could send it back, but was told that the return period expired in January. So now I'm out $70 for a printhead that doesn't work. I'm very disappointed.
1996388
Sorry, I just bought this a few weeks ago, the printer is about 4 years old now. I have been printing daily with this cartridge and wanted to not have to deal with replacing it for a long time.
1198974
the cartridge you ordered should have come with a 30 day satisfaction warranty, I would contact them and tell them why you are unhappy with the cartridge and send it back to them, they should pay the postage if with in 30 days, hope this helps
469879
It happened to me a month after the warranty ran out. I consulted HP tech. They told me I needed a new printer and that the printer was not repairable. They offered to sell me another at a slight discount. Needless to say, I declined.
124436
on the cartridge it says 2007/03/09 and this cartridge has something wrong with it. It keeps giving me a message to remove it and put it back in and if this don't work replace the cartridge. it is not working.
892914
I have never measured how many pages I can print with a cartridge. The XL cartridge is supposed to print more pages than Standard but the cartridge itself is exactly the same size. Perhaps if the cartridge was transparent you could put the two next to each other and see if one has more ink than the other. I do know that I have to clean the printer heads from time to time and that uses a huge amount of ink. Since the XL cartridge costs more it may not be any more cost effective than Standard. You just might not have to replace them as often.
1407271
I bought it as new and it came in new retail packaging, just like the picture. The packaging "box" wasn't damaged either inside or out. When I opened it, the cartridge just seemed like it had been sitting for a very long time. Maybe it was exposed to extreme temperature which caused it to leak in the sealed package. It is working just fine, but I wonder if I'll get the extended life out of it that I got out of my last XL cartridge since it had leaked quite a bit of ink.
387934
I dont think there is a warranty. You get what you pay for, but since i only paid $150 for the printer I'm not too concerned. I can always get another printer. I refuse to pay the OUTRAGEOUS prices they charge for "factory" ink. Anyways, so far the ink works perfectly and i am completely happy with the product.
607089
Try to replace the chip (as a counter). That may help to extend the cartridge life.
63248
You should replace the Cartridge. You can get it on Amazon for $11 or less. One cartridge would work well for 2 months (approx). Hope this helps!
945662
Hello, I do have 3 printers working good with this non oem cartridges. Do not see a problem, why the printer should get damaged. Unless U use the printer frequently, so that the ink does not dry in the ink head. This also will happen with the original ones. The manufacturers make their monnies through the ink cartridges, not the high end printers sold at cost. Have fun Brgds
285679
Relying on the date purchased to determine which model you have is risky imo, I would just give them a call and they will ask for the serial number on your model and confirm which model you have and which cartridges you can use. I understand they have also come out with a life time cartridge for the older model as well.
419766
I didn't have a problem. Just make sure to remove the orange tag on the back of the cartridge. Good luck.
593038
I purchased a NEW UNIT and I don't remember the warranty provided. I believe your question was sent to me in error. I believe the seller needs to answer your question. It is a wonderful printer. I have two of them and never a problem.
2229249
I not sure what the warranty policy is but my wife is a Attorney and I am in Real Estate and we print lots and lots of documents with the Cartritech. No problems at all and I will continue to buy and us this product.
1718248
There is a cartridge that can be replaced, I don't know how often it needs to be done! I haven't had mine long enough!