What does the manufacturers limited warranty cover? After 2 mo. So a piece snapped off inside so I cannot use the hose,
1960222
you should have no problems, had a similar problem after 9 months and they made good on the warranty and sent me a new unit. It did take a week to get so if you can't use your faucet now you could be sitting without the ability to use the sink for a few days.
1592721
I didn't see any warrant on the packaging. The hose split about 3 weeks after purchase, not on the first use. I was unable to find contact info for this seller to get a remedy. So you take chances on this product lasting.
671090
Sorry to say, my first hose by the second day had two small pin hole leaks and that afternoon the hose totally bust near the collers while I was rinsing of the salt water from my boat. After that I thought maybe it was a fluke and I did get the one with the brass fitting, but it lasted 7 days. Like I said there is a warranty, but it's not really free replacement if you have to pay S&H every time. And besides if it keeps breaking? who in the world wants to keep returing it? It's to bad, because it is a great idea for a hose, just not strong enough with the current materials.
384458
I'm sorry Tom, I can't answer the questions you asked. I can tell you that after giving the hose a glowing review I've completely changed my mind. The hose blew a hole near the very end. It supposedly has a life time warranty so I contacted the manufacturer and they never replied. Do yourself a favor and buy a heavy duty hose that costs but lasts......~ c
1725685
Same thing with my 75' hose. Used the hose 2 or 3 times and it busted wide open.
1958815
well it only costs $2.33 with shipping. might be easier to just order another. depending on what broke i'm sure you could rig something up with a small hose clamp or zip ties.
1806375
I have had the same problem just last week. The plastic piece on one side, that holds the nozzle in place from the inside, broke. I do not have any idea why. I only use this vacuum for daily very light clean up after dinner. Have had this unit for 17 months and am not happy with the quality of the parts.
2033171
We had issues with the hose lines breaking and we contacted the manufacturer and they replaced the lines. It did take a bit for them to respond, so I would just keep following up until you receive a response.
644290
It's probably more than the cover. My hose popped out too. But there are a couple of plastic "keepers" that stop the hose from popping out. I searched and searched and there are no parts for this. It's a throw away. Very clever these chinese.
2203035
We've had the same issue with our coffee maker. Unscrewed the plate on the bottom of the machine and found an orange "rubber" water hose had cracked and is leaking. I was able to remove the hose, off the cracked portion and reinstall with just enough length remaining, though this will probably happen again. I will go to a hardware store to look for replacement hose materials, its not too hard to replace with a needle nose pliers or forceps are best. I don't know if this is an issue with cheap materials or city water issues, nevertheless I was disappointed and will not be buying another Cuisinart. Its only about 1.5 yrs old.
1832294
I don't remember there being a warrantee. It is nice heavy duty plastic with plastic connectors. A good yank on the hose and I suppose the drain connector could be broken. Overall I love the way I can configure the outlets for my needs.
1111796
I guess you mean the pressure hose. Try Home Depot. I got one there - a stronger one. Make sure the connectors are identical. The original one lasted for one usage. Piotr
2201787
I looked on the paperwork & it said return to manufacturer along with UPS, complete hose and your name and address. It is a limited warranty, but it did not say how long!!!!!!!!! That is crazy, but Amazon can verify when you purchased (I would think).
406641
There is no mention of a warrantee on the box nor the literature that was in the box. I have expanding hoses for two years and from my experience I see no reason that I will get several more years of service from my four hoses. It is very important to relieve the pressure on the hoses when not in use especially if they are exposed to the sun for any extended period of time. In the winter I store all of my hoses in the garage.
818184
I bought a 75 ft and the same thing happened. I called the company and they aren't responsive to my complaint. I certainly don't recommend buying from them. I don't think they are guaranteed because on the paperwork in the box doesn't state a word about any type of guarantee. I just hooked up 2 50 foot hoses yesterday made by DAP. Bought them at Bed, Bath & Beyond. They are much stronger but I don't see any guarantee in their paperwork. Go online at www.xhosepro.com and check it out.
469556
Hi Ally... I really have no idea even IF there is a warrantee. That said, These hoses will last you for many years. I have one that's about 15 years old snaking around my backyard garden in NYC, that stays out all winter. I drain it of course, and disconnect it from the spigot, but it's as good as new... At our country place up in the Catskills, where the temperatures can get really low, I do store them in the basement for the winter. They're really excellent hoses.
855723
They say it has a 10 year warrantee. But when you call they tell you to just take the hose back to where you bought it. There is no way this hose could last for 10 MONTHS of use much less 10 years. What a piece of junk. I bought 3 and all failed quickly. Never again.