Help! I can get more dirt off my floors with a paper towel than I can with this mop. What could be wrong?
660650
You are doing nothing wrong. All that mop and the Bona does is spread the dirt around. It does not "trap" dirt and remove it from the floor. If you keep using that you will have a sticky film on your floor that takes 20-30 moppings to get it off. Terrible stuff.
1836497
So sorry you are having problems. Mine works fine and I love it. Maybe the iron cleaner that comes in a tube (Joanne's). You spread it on a towel and then run your HOT iron over the towel/rag several times. It works well and removes all that "stuff" that somehow gets on the sole plate. Good luck!
266524
I dont and it seems to work fine. They suggest rinsing mop during cleaning the floor to minimize streaking
590740
I have not had that problem, however I do not use the mopping solution they recommend. I use something else totally.
1933829
DO YOU Have the steam and vac? I agree it junk. I have since purchased a Shark steam mop only and it works fine. Amazon onlyA part of the purchasing process. They don't actually the Shark. Ask to return it for a refund and if it is still in warranty they may help you get your money back. Were you using only distilled water in it?
570612
If you are using the towels and sheets cycle it uses a soak cycle. Try a different setting.
939869
Just based on my own negative experiences with my Dyson, I would suggest that you think about getting a swiffer style dry cloth sweeper. It is a lot cheaper, and not nearly as much trouble. I end up having to use one even with my Dyson because this model scratches my hardwood. Good luck!
1553007
Unfortunately as long as I've had this mop, I've never been able to figure it out. Even hurt my hand once trying to do so. Sorry
605071
I have the Steam Mop, too. This is cheaper (if I remember correctly, but I know this Bissell costs about $50 everywhere) and IMO works better when you use it with the cloths. I used it AFTER I had already steamed the floor and I still got a lot of dirt on the cloth, it really surprised me! The only CON I've come across with this is that you have to buy more cloths. Since I have a regular steamer still I've still used that between times when the floor looks like it needs a better clean up. If you have a fabric cloth big enough and thin enough to stick the corners into the little spots where the cloth goes you can use it with just the fabric and it works just like a regular steamer. I have the Steam Mop, too. This is cheaper (if I remember correctly, but I know this Bissell costs about $50 everywhere) and IMO works better when you use it with the cloths. I used it AFTER I had already steamed the floor and I still got a lot of dirt on the cloth, it really surprised me! The only CON I've come across with this is that you have to buy more cloths. Since I have a regular steamer still I've still used that between times when the floor looks like it needs a better clean up. If you have a fabric cloth big enough and thin enough to stick the corners into the little spots where... » Read More I have the Steam Mop, too. This is cheaper (if I remember correctly, but I know this Bissell costs about $50 everywhere) and IMO works better when you use it with the cloths. I used it AFTER I had already steamed the floor and I still got a lot of dirt on the cloth, it really surprised me! The only CON I've come across with this is that you have to buy more cloths. Since I have a regular steamer still I've still used that between times when the floor looks like it needs a better clean up. If you have a fabric cloth big enough and thin enough to stick the corners into the little spots where the cloth goes you can use it with just the fabric and it works just like a regular steamer. « Show Less
520046
Don't squeeze the lever all the time. Use fan after you mop and when done, sit it in the plastic holding area. If you see that the floor is really wet, you can stop to trigger the handle and just mop the floor. Hope this helps.
475567
I agree with everything Texan said. I don't even use mine anymore, even though it still works (right now). It spreads the grime over the floor in an even pattern, where it looks clean, but really isn't when you do the white paper towel test.
1924624
I have been having the same problem. Even when the steam is ready, it doesn't get the floor very clean, doesn't get into the corners. Have to manually clean afterwards, including spills.
376283
I make sure the Swiffer pad is thoroughly dampened and then spray the floor as well as I mop and proceed. I love it through it in the washer for the next go round.
1886100
I would think there must be some kind of blockage in the vacuum function of the machine. any floor cleaner that uses vacuum uses a fairly simple system consisting of a fan for the suction, and a series of small duct tubes to direct the airflow. any obstruction in the duct tubes will reduce or eliminate the suction. also the fan that creates the suction could also become faulty or damaged. a mechanically savvy person could dig into the machine a bit and possibly figure out the problem. they are not very sophisticated devices. there is a belt that drives the scrub brush, and the dirty water is sucked up and deposited in the holding tank. all of those functions I mentioned have to be looked at.
1154238
Honestly; I cant say. I returned my mop the day after i purchased it. I didn't feel it picked up the hair and dust as it should. On top of that; my handle would not go together properly. I don't recommend this item.
1981785
its takes allot of elbow grease to clean my kitchen floor with this mop, and after a little while the surface is covered with dirt. I get about 5 cleaning sessions out of it before needing to replace eraser pad and that is pushing it
1691465
The "mop" is light weight and looks like it should work but I gave this item a very negative report based on the disappointing fact that the one I have is very non absorbent. It works best at pushing a puddle around not picking it up. Perhaps there is some major variation in the product being sold under this name. I'm over 70 and didn't have any problem "using" the mop it just doesn't work (for me). The only reason I still have it is that Goodwill didn't pick it up last time they came around. Very disappointed with this item.