Just got this bottle, and for the life of me, I cannot figure out how to get the darn thing open to drink out of it. Am I missing something here?
1083301
They're right. I find pushing the button on the side of the lid, then flip down the metal clip like device, flip up the top and you are ready to go. Now the thing on the bottom is a pain and fairly useless but I guess they had to go that extra step. I like it a lot, Don't get me wrong. The sleek design makes it less conspicuous and fits in cup holders pretty good. Let us know how it turns out. Peace...
1083302
Make sure you have lowered the silver metal locking mechanism - that will prevent the lid from opening and keep it securely locked in place when you throw the bottle in your back or car seat or whatever.
1083303
Make sure the metal clasp is not hooked on, and then push the gray button- it'll pop right open!
1173379
That can be a little tricky, especially after some mineral build-up. You have to press down pretty firmly on the cap while turning it open - like a child-proof cap. I still love my steamer, once you get yours open, I hope you can say the same. Good luck!
323384
Press down on the upturned side of the green plastic above the bottle. At the same time, pull the bottle from the front. It will only release the bottle, not "pop" it out.
440930
Same issue here... In the process of cleaning it out, I saw that the small plastic ring had fallen off and was at the bottom of the bottle. I reattached it and Viola! It started working again!
1671990
I also had difficulty getting any drops to come out at first. The trick was to first peel off the plastic ring that keeps the cap from fastening too deeply, then screw the cap very tight. When you do this a spike in the cap creates a hole in the bottle. After I did that I was able to get drops from the bottle.
163642
Ruffy,Turn the top part of the spout lightly while holding the neck of the bottle and you should be able to release the pump part.Customer CareMy Fragrance Store
1404688
I wondered the same thing when I got the packaging. You turn the bottle upside down and squeeze to get a drop to come out. I had to squeeze pretty hard too.
1726020
Seems odd that it falls out. Is the bottle too big? Maybe not in all the way? It seems to operate like what you might see in a bar when pouring shots. It allows only so much out before you need to turn it right side up again and pour a second time. Mine works great and I love it!!
2051581
There is a small twist cap on the bottom of the water container. I didn't figure it out at first either... If you miss the opening you may get some water in the decorative case but just turn it over, over the base and the small amount of water will go in there. This one is by far may favorite so far, I have bought 5 of them, two of which I had to send back.
131799
Dorothy, I had the same problem. Hold the bottom (bigger part) with your left hand and twist the part just above it with your right hand. Failing this, go to YouTube and see how is done there. This is how I managed to open mine. I hope this helps.
1617398
I just prop mine up on my desk at an angle and take a table knife and slip the side of the blade under the lip of the plastic roller that needs to pop out of the rim of the top of the bottle and pry up just alittle and the roller will pop right out of the top. After refilling the bottle just set the roller on top of bottle and push in and ready to go.
506809
I cannot get the lid off to fill it, its a Christmas gift and I was looking it over,, any suggestions out there
892079
I just had the same problem. GRRRR What did you end up doing to get it open?
391507
The bottle just snaps in, but I have the same problem. I thought my canister was empty but it's just the machine. In fact I don't even use it anymore. I wish I had bought it locally so I could return it. ..
868696
When I open the cap, there is a white funnel shaped insert on top of the bottle that narrows the opening of the bottle with a lip that prevents dripping. The insert however does not pop up.
635554
There's no trick to it. Just turn it counter clockwise by the handle. It could possibly have some air pressure making it more difficult than normal to open. To test that, squeeze the lever until no more air/liquid will come out of the nozzle.
2142570
It sounds like you have a defective bottle. It should easily squeeze out of the bottle.