After we trimmed the chimney it left a black line of melted material around the edge. Tried to remove with goo gone and it won't come off. help!
1970256
Try a stainless steel pad, very gently. I cut mine down and did not have that problem.
1983311
If it's dry I used a paint scrapper for excess, small amounts in the brick I was not able to remove. It its still wet or tacky I used a warm rag with dish soap.
1022379
You need to remove the logs and use only the lava rocks. This is the only way I got rid of the soot which was considerable, even coated my newly stained deck badly which really sucks. Wish I would have realized this before using the logs which instantly turned black upon using them along with soot floating off. I haven't tried different logs since the look of the flames with lava rocks only look great to me and my wife. I had to scrub my deck to get the soot off which wasn't easy. I think the quality of logs is low since I have been using a natural gas fire place in my house, two of them, for 18 years with no sign of soot or the logs turning black.
1798416
Sorry to hear that you're having issues. I have it on my cement step leading to my deck as well but it's still on there. Maybe just scrape it off? Or if you have any left over, reapply it?
612941
Burn the end with a lighter. While still hot use pliers to flatten the melted part.
1518421
I agree with previous answer soften with hot water then use gritty substance and plastic spatula to scrape Good luck!
287715
Try spraying it liberally and then place paper towels on top and let it sit for a few hours. See if that helps. I also use a scraper and anything left comes right off.
1167808
I know what you mean - I have the same problem on my deck with ice from the snow off the roof or when the eves drip - I use a little of that ice melt that looks like Styrofoam - maybe its not the best idea but it keeps it clean enough so that I can scrape to the wood on a warm day with a shovel ( temps closer to freezing +/-) its always a challenge to keep on top of that in the winter.
757853
Not something I had happen; follow the instructions to season it- should help. Burned clean and left very little behind besides the normal effects of being a smoke box- some discoloration on the walls etc but thats what I'd expect
137987
I used paste. It looks awesome, but my guess is it will only come off with a remover product or steam and I doubt it will be rental clean.
345169
Having never had to do it, I can only offer suggestions. Not a technician, but at 67, been around the block a few times enough to garner experience. ;&lt;) 1. Is it a hard water accumulation (white powder) ? If so, soak in vinegar. 2. Is it possibly fabric strands (shouldn't, but could be) ? If so, try to remove the screens. You might try soaking them in bleach or drain cleaner (it's main ingredient is bleach). After removing the worst of it, you could then carefully (IF the screen is metal and there is no RUBBER gasket), hold the screen over a flame to burn off the rest. OR, you could spend a lot of time meticulously picking out whatever is left. All I can think of. Hope I've helped.
140495
I used a blow dryer to get it off. Just blow onto an area for a few minutes then slowly peel stopping and blowing the as you go to warm up the glue. It did leave some residue which has gradually washed off with hot water and soap.
790125
There's a gasket between the pieces at the bottom. You can melt it if you crank the thing up really high without anything in it. Forgot mine while preheating it and the gasket was smoking. Never had a problem when there was stuff in it though. Also ... too hot for too long and the handle can get really hot.
2114216
I had the same problem, so I reduced the heat to 375 & increased the time by a couple of minutes. You'll still need to keep a sharp eye on them, however, so the edges don't burn.
1615375
I scraped it off with my nail! Or try mineral oil maybe? I don't know I just bought the stuff.
835218
I had this in my previous apartment, as someone else mentioned, I had a black line, from the rubber above the frame and in the door frame where the bar rests, this can be removed with a "magic eraser" cleaning product, (a plain old pencil eraser seems to work as well). But I also started to get some cracks on the upper right corner of the wall where the door was. Not sure if this was because of there bar (I assumed it was). For the record this was a really cheap built apartment with paper thin drywalls.
804014
i would say use goof off to clean the adhesive off the factory trim.Then wash off goof off with a mild cleaner. It should be fine.Or even use alcohol to clean off the trim. You have to use alcohol before putting on the wood trim. it worked great. I have had my wood trim now for about 6 mo. love, love, love it.