I tried both cartridges, peeling off the back sticker, twisting off the cap.. it won't seem to work in the printer(6520). any ideas?
1947711
Never have had any problems, make sure cartridge snaps into place and stickers are removed. Try a test print and alignment.
1947712
I wiped my cartridges' 'chip' before installation. I also received a message from the manufacturer that it was not a 'genuine' replacement on my computer screen. If I continue with installation it will null and void the printer warranty. I continued, and clicked ok. After the nasty-gram it worked fine. I also unplugged my printer for about a minute and plugged it back in. Have you contacted Inktonerman? They may have some suggestions. I hope this helps, it's so frustrating.
1947713
This probably sounds silly, but did you place the cartridge in the slot with the snap in front as seen in the picture of the cartridge? If so, be sure to push it in so that it clicks. If I remember correctly, the snap "pulls" forward and makes a clicking sound. Also, be sure the ink is facing down in the slot, being careful to keep it off your hands.
2185422
Here are the replacement cartridges for your 6520: *HP 564 Black Ink Cartridge (~250 pages); HP 564 Cyan Ink Cartridge (~300 pages); HP 564 Magenta Ink Cartridge (~300 pages); HP 564 Yellow Ink Cartridge (~300 pages); HP 564XL Black Ink Cartridge (~550 pages); HP 564XL Cyan Ink Cartridge (~750 pages); HP 564XL Magenta Ink Cartridge (~750 pages); HP 564XL Yellow Ink Cartridge (~750 pages). So yes the 564 combo pack should work with you printer.
541415
try rebooting it by unplugging it for 30 seconds then plug it back in and start it to see see if that helps. Part of the problem is that when it jams all the way to the left and is not accessible because of the cover it is under, so you can't do anything with the printhead or the cartridges.
593421
Sorry, don't know what else it could be. Just make sure you've replaced the correct black cartridge. I think the smaller one is the photo ink and the large is regular text...which always empties the fastest for me. I had a Brother printer that would take compatible color ink but would only accept genuine brother ink in black. Sorry I couldn't be more help.
205566
I had no problems with mine they worked great... just take the tape off the top and put them in the printer, might be a bad ink tank or a printer problem, you might want to try a different tank for the problem one, i ordered 2 sets and they work like the original oem ones.
60401
I had the same issue. I took the ink out, shook it and unplugged the printer and replugged it. Good to go. Hope it works for you.
1002627
I had the same problem the other day and I found it was my fault because I had pushed the cartridge in too far. When I pushed in into the slot very lightly just until it clicked it worked fine. The original cartridges were harder to push in than the compatibles...no problem since and they print fine.
1641104
No, I tried but TS won't replace the incompatible cartridges bought four months ago with the printer because it's now past their 90-day return policy. I didn't discover the problem until yesterday when the first OEM cartridge ran out of ink. I guess they expected me to sacrifice the OEM cartridge when I received the printer to be sure their TS cartridge worked.
997347
sounds like there is a problem with your chip. try combinations of installing while machine is on and off. if it doesn't work, contact the dealer of the cartridges, they were helpful to me.
692654
Having the same machine, I have never had a problem. Check that the cartridge is not defective and that you have correctly inserted it in the right slot.
1969998
couple things i would check. first is there ink or such on the pins that read the cartridges, clean with q-tip and isopropyl alcohol. Much worse case, is there a crack on the carriage the printhead sits in or a loose cable to the carriage? or perhaps easiest of all. your cartridges pushed down until they clicked into place?
1914635
I think so. Have you tried adding toner? it seems very simple like cut a hole with circle bit provided, pour in toner and cover with tape also provided. I'll do that next time. Still if this cartridge works, it is easier. I've needed to take my new out and shake it hard once. goog luck K
257808
Mine reset automatically only once but now both black ink cartridges don't want to reset, I tried to unplug it from outlet and many other ways but printer still shows error 1600.
963114
We tried that and the cartridges still didn't work. I took it to staples and they said they were no good especially the colored one.
1143530
I have never had a a problem with compatability. Did u remove the tape. ? I would try reinstalling. If nothING works contact Speedy Inks.
1641108
Im sorry about that, the bullet points on the listing said they wouldn't work with the newer printer, however we fixed it now and now they'll work in all printers, these are now the new generation of these cartridges, and please contact us about the bad ones you have so we can replace with the new ones, Thank youLisa
299596
Now the black cartridge doesn't go in at all. The other cartridges fit in. I have gotten frustrated and dismantled the printer. Thanks for replying.