If it stops working a month later or doesn't last that long, why dont you have a charger for it like an external power supply?Buyers wont buy it again
1939505
Because it is powered by the water going through it. And it makes a really loud noise!! Don't get it, waste of money
1939506
There is no charging system..no power cords or batteries. The light system works off of water flowing. Pretty cool actually.
906931
Could be a lot of things. Most likely, if you have the original charger, it can not be working properly as well. Replace it with one that has a good rating.
43646
Mine also has stopped charging completely. I purchased in October of last year and now it won't charge at all. There is no way I can see to contact the seller through amazon. If someone can find me an email or a phone number. Otherwise I cannot find it. ARG!
1605813
You may have a faulty device. I have had mine for about 7 months and still works great. I've never had issues with it not charging, and always lasts quite a while. Reach out to Amazon or the seller for a replacement. Best of luck!
1412525
You can use a wall charger made by a different company. I do and it works just fine. Hope this helped :)
109899
My power supply flaked out within 3 months of purchase. I was prepared though. I had purchased an extra one from ebay for a little less than $20.
1481135
You can buy a cord at the store. Another option is to email Anker and let them know the cord stopped charging after 3 months and ask whether you can buy another one from them. We had a problem with the cord for a different Anker external battery when we first got it. Anker replaced the cord. Recently, we bought a cord at the store for that charger and it has a better connection, so we are using it and not the replacement cord. If you want to contact Anker, you may email them at support@ianker.com. If by phone, their number is 1-800-988-7973 (Mon-Fri, 9 am to 5 pm PST). I have found them to be very responsive and helpful. You can buy a cord at the store. Another option is to email Anker and let them know the cord stopped charging after 3 months and ask whether you can buy another one from them. We had a problem with the cord for a different Anker external battery when we first got it. Anker replaced the cord. Recently, we bought a cord at the store for that charger and it has a better connection, so we are using it and not the replacement cord. If you want to contact Anker, you may email them at support@ianker.com. If by phone, their number is 1-800-988-7973 (Mon-Fri, 9 am to 5 pm PST). I have found them to... » Read More You can buy a cord at the store. Another option is to email Anker and let them know the cord stopped charging after 3 months and ask whether you can buy another one from them. We had a problem with the cord for a different Anker external battery when we first got it. Anker replaced the cord. Recently, we bought a cord at the store for that charger and it has a better connection, so we are using it and not the replacement cord. If you want to contact Anker, you may email them at support@ianker.com. If by phone, their number is 1-800-988-7973 (Mon-Fri, 9 am to 5 pm PST). I have found them to be very responsive and helpful. « Show Less
2004804
you charge it via the USB - which i think you are probably clear on... but if the internal rechargeable batteries ultimately fail, then i believe it is time for a new speaker... i do not believe you can replace them.j
2256935
It doesn't have a bettery or external power supply. Takes power from USB only.
2006399
It is said that you should charge it every time after using it, but I didn't charge the device for more than a month with almost everyday usage
313009
I agree with the previous response. I contacted the company on a separate issue and they responded quickly with a followup concerning my issue. There should be no problem in getting a replacement charger.
1704350
Issue is in my region the unit does not ship with a charger. The device must have a current limit to prevent damage. Any suggestion what that limit is or what is the rating of the charger supplied in your region?
1892692
As with any electronic device, it will lose some charge if not charged in between. With this particular back up, it's negligible. I wouldn't let it go a month without charging though, but I'm also slightly neurotic about making sure my charger is powered.
313011
My best guess is to contact the company. They seem to be very active in gathering consumer support as they e-mailed me twice asking me to rate their product. I gave them two separate reviews, both rating the product as excellent and I am sure they will replace the charger.
632306
I agree with the other two answers, I had to charge mine for a few hours with USB cable provided before it would work.
1719889
You can get a power supply for it, but it sells separately. Google the specs for an adequate power supply
727229
Yes but it will fail with in a few monthes of purchase. Look at other chargers!