remote screen blank & tried to fix with Logitech rep. Rep said remote dead. Remote in perfect condition. Worth buying new battery 1st?
1633330
Buying a battery might be a cheap fix. Make sure the charging unit is plugged in and it lights up when the unit is placed in the charger. If the unit is new, send it back.
1944174
Go to a battery store and have the battery tested. I know Batteries Plus sells a replacement battery and they are not cheap. If it is not the battery, it most likely is the remote. I bought a new one after having problems with the channels jumping randomly and am so much happier with the newer remote. My other one was about 4 years old.
882177
Neither of ours has needed a new battery yet, but I found this online:http://forums.logitech.com/t5/Squeezebox-Players/SB-Boom-Remote-Battery-Replacement/td-p/628088I tried it and it worked slick as a whistle, and as described, the battery fell out.
251029
Yes, it is on the fob. Search that number...I had to return mine during to the battery draining down within a few days. Refunded full amount except shipping to me and back to them. And of course the batteries. I soldered my old remote's battery contacts. It was.not that hard to do.
1206901
I purchased mine new, and it came with the battery. There is a cover on the back that can be unscrewed with a thumbnail or coin to check the battery. My remote did not need to be paired with the main unit. Good luck.
492715
I would take the remote apart and see if a wire just came loose because they're too new to have the battery died on you like thatand if you do find out that the battery did die if you cheaper to replace the battery since you already have the park by any other replacement pieces other colors or the remote
1025119
I had no issues with the one I got. I was able to program the remotes as per the instruction manual. The new board fit exactly where the old one was. Sorry to hear yours may be defective.
456764
I have added a photo showing the remote with the battery compartment open. That should help.
1273763
Did you every get an answer? my original remote is dead and I hate the qwerty keyboard. Let me know what information you find please
531237
I use the battery in a "Monster TV remote control. A back panel comes off the remote an the battery is exposed.Good luck. My remote is not working, but I think the problem is something beside the battery.Dick Ernest
2078335
it's not frozen. if you migrated your account from older remotes then recent firmware upgrade causes this issue. call harmony logitech support, over the phone in 2 minutes your remote will be working again ;-) good luck
2136749
Mine worked fine, but it sounds like you have a defect remote. I would suggest contacting the vendor. They will probably just send you a new one.
1297
I found a partial workaround solution for my problem (like yours) of the unit turning off a few seconds after turning it on. I press (and hold) the Stop button, and then the On button, and continue to press them both until the blue SA-CD light and the blue MultiChannel light go off, and then back on again. After that, the unit works ! Except that the LCD panel remains blank. Many (perhaps all) of the front panel buttons work. I still need to experiment to see if the remote works, and to what extent. Sony gave me the choice of a refurbished unit, or to repair mine, under warranty. Anybody got an opinion on which is the way to go ?
457849
Are the batteries in the remote new? Are you running the latest firmware? Is your power cord in good condition? These things have all been problems for me in the past, which once corrected resolved all problems. Hope this helps, Peter
2140905
The remote I purchased came with the battery. If it doesn't, just go buy one at the drug store.
1743882
I am not sure if you will be able to purchase replacements remotes, but you can ask the seller of this product if they can sell you a programmed remote. If I were you, I would just replace the battery, to replace the battery just remove the back glued aluminium cover, then remove 2 screws under the back cover and remove the back, I think the battery is 480ma ~1.5cm lithium polymer, you will find similar batteries on ebay for ~2$ shipped. you just have the find the matching amp, voltage,connector type/polarity and same battery size. Battery replacement is same as replacing cordless phone battery, not difficult. After 4 years of use, my 1 remote still holds ~3 weeks of charge and the other one ~10 days of charge.
50389
If the remote still doesn't work after replacing the battery, contact Haman Kardon for a replacement. I've found their customer support to be good. Another suggestion would be to find a good replacement remote that integrates the sound bar functions along with the rest of the home theater. Logitech has several integrated remotes that are compatible with the SB 30.
1841151
We've had our Harmony 676 for about 3 years. I replaced the batteries early in December and got the "replace batteries" message again before the end of the month. Maybe the batteries weren't very fresh. That's the fastest the remote has used batteries.MJH