Help! I bought the clover leaf (above) and CANNOT OPEN IT.
1957419
I bought 2 of them the first one open right up the second one didn't. On the left side close to top use a small screw driver or nail file to pop open the handle.Then once you get open do not close it.
1957420
I had the same problem when I first got mine. You just have to pull pretty hard on the loop (purse handle), and then unwind it. It loosens up after a few uses. Hope that helps.
1957421
I have the Rhinestone Purse; bought several for Christmas gifts. We all figured out that you really have to pull, pull HARD to get it to open. Once you've used it few times, it gets easier. You won't break it, but use a good amount of strength to open it the first few times.
1957422
It is pretty tight but it will open. With front (diamond side) facing you, pull up on left side -- really hard. The "top" handle.
1957423
It happened to me too. Pull it really hard from the part that looks like the purse handle.
1957424
It's very easy. If the sparkling side is facing you, pull the right side of handle. :)
1778456
Just take the bottom and top half and twist. It can be kind of difficult to open, I still struggle with mine.
430860
I dont know why you are having that problem, i had no such issue. Once i plugged it in using the cord that i received with it, it picked up just fine and i was able to open it. My advice woukld be to contact the seller and explain the issue you are having.
91215
They have a video showing how to do it here: http://www.locklaces.com/blog/learning-center/how-to-reopen-and-reinstall-the-cord-clip/If it doesn't seem to come out right away, you might be prying from the wrong side. Try the other opening. When I did it popped right open.
324543
You just gotta keep twisting it and it will pop open. I had the difficult time trying to open it as well. :) hope this helps.
93077
I sent the pkg out of town...didn't open...under picture press "BOSE " go to "CONTACT THIS SELLER" They will help you...sorry!
1291501
As far as i know you can't open it - so i use an air compressor or a can of the air bomb that they use for computers !!! Hope this helps you !!
1595716
I just looked at mine. I noticed that I also had something rattling around inside. Sounded like a small piece of plastic. I saw no easy way to open. It doesn't affect the operation. I'm going to leave it and not worry about it. It's probably just something loose from the manufacturing process.
1432423
Well I ordered the box from the same seller as you did. Sadly I had the same problem...the key was locked inside but besides that the lock was broken anyway...ended up contacting them, sent me a key to try and STILL WOULD NOT OPEN ended up returning it and having to purchase another once Amazon refunded my money...there is another seller who has same box and it was excellent, from Nilecorp... Hope it works out.
2258767
Mine is for a Christmas gift that hasn't been openopener but is already wrapped. Sorry I'm not able to help.
1086554
Mine doesn't open either. Very frustrating. I think a lot of people have the same issue. Hopefully they will sort out their packaging.
1712970
Thank you, I had the same question! I kept turning and turning, and nothing. When I pushed it down and turned at the same time, it opened right away.
1799495
I was able to open it just by pressing down on the back and lighting it up. I hope this helps.
1762280
Im sorry. I really dont know. I would try sending an email to the place you purchased it from.
1543217
There should be a small hole on the bottom (middle of the bottom)...we inserted an unfolded paperclip and wiggled until it opened. We had trouble with this too and also wondered why there were no tools/instructions included...Sorry I can't be more helpful!!
674342
I wish I could help you with that. I had difficulty opening and closing it.
1370044
Mine is a gift so it hasn't been opened yet. Thanks for the warning. I'm hoping mine works like those who commented earlier.