Is there a contact number for the manufacturer of the battery packs? I purchased some duds.
1956830
Go back to the company that you purchased from. They should replace. If not complain to Amazon. They will stand behind the purchase.
2209267
When I bought a pair, the 2nd one didn't work at all (the light didn't even turn on). I don't think it was just a battery problem though, as the wiring underneath seemed in complete disarray. The actual circuit board seemed shot.
1379822
Did you find a replacement battery? I have the same set with two dead batteries.
617600
No manufacturing date on my batteries, probably hid in the serial number. Sorry I couldn't be more help.
984223
I am sorry, I really don't know, but I do know that Anker is VERY helpful. They are the company that sells the batteries. I would contact them. They will be able to answer that.
1396553
The batteries were new, and unfortunately I no longer have the paperwork and do not recall the warranty info. Thanks
2008288
Honestly, I really don't know, but I know the batteries are get and a wonderful price. Contact them directly, they should be able to assist you.
748227
check out the website for free replacement batteries, I just qualified for two of them. Waiting to see if they really do send them.http://www.worxbattery.com/default.aspx
1231745
I have 2. They do not work. I would never buy these again. Do you think that this is an endorsement of these batteries?
2124879
That's odd... I used mine for over a year before the batt died on me. Maybe you can contact their technical team and see what they say.
1373167
Which batteries did you install? The shorter ones (CR123s) are NOT rechargeable.
1466079
I am presently out of town and unable to look at the ones I have. I have never had a problem. They are always well charged and quite btrght when darkness falls. I will be home the end of the first week in Feb and would be happy to check and see if the batteries are replaceable. Off hand I think they may not be, I recall they are well sealed.
392300
As the previous poster stated, please contact us over at Oceantis. We do have new power packs for sale in our Amazon web store, but you can also call our toll-free troubleshooting center in order to discuss your options as well as potentially troubleshoot your power pack and get it working at home. Call us at 855-772-6269.
867834
I had a bad battery. Make sure you charge the battery correctly. These are balance battery.
657313
I would suggest contacting the seller. Sounds like it might be a bum battery.
546875
Mine work fine. Since the battery pack is long, they have to be the only thing plugged into the outlet. Hope this helps.
1744835
I am sorry, I do not know. They have changed this package a little. Contact The seller. It might be a charger offline for the battery? Craig