I'm tired of fooling with it. Sorry instructions, no help on the question I asked, etc. How do I send it back for credit?
1962214
Please contact us directly for troubleshooting instructions or for more information on returns.
1928891
It did not work for me. I was not happy with the customer service that I received and ended up getting credit.
377202
My did the same thing and I threw it out. I then asked them to replace it and the replacement didn't work either. Disappointment.
2105190
Don't know yet. We just opened it for birthday last night. I've got the app downloaded but haven't read the directions. I will follow up.
1934633
Look at the email I sent you and there is a PDF attached with all the instructions. Email me directly and I can attach another one if you can't find it.
1232276
Toss it. It is not worth what it costs to send it back. Mine would work for a few minutes then stop, and I had to turn it off and on again every few minutes. Worthless.
982236
I'm sorry but I cannot since the same thing happened to me. I know have an expensive lesson that I learned. I wish I could help and I didn't try for refund because it happened after 30 days.
701835
Worked for me too. THANK YOU!I held down the +, THEN turned on the Flip. Was brought into Setup and changed the date/saved it by pressing arrow as was displayed. It appeared to be changed. Not sure how to check it, but will call it a plus to get this far. Just learning how to do video now.Thanks again.Rozhttp://www.RozOnTwitter.com
1210280
Try ask.com my name & serial number + instruction question. Hope this helps.
2095602
I am sorry but i dont know how to do that. Maybe some one here can help you with this.
89792
I would suggest you contact Amazon and tell them what happened. I believe they will send you another if you want another or they will give you a credit on your credit card. Amazon has always been fair with me the few times that I had a problem.
869563
PEN: As I said the instructions are WORTHLESS Have been trying to figure out the same thing. Have emailed Ensupra many times NO feedback Could not find a phone number anywere. Would like to return it but cannot. Need everyone to send them an email then they may give a ----
1660012
Write the vendor you bought it from. If you forget who that was, write Amazon and they will tell you.
392918
count it as a lost because they dont give you your money back and they mite not send you a new or another one.sorry about that babes.thats why i put this message up ..to warn others.beacuse there's nothing you cant do.
289752
My did not work. I returned it 6 months ago and they have not refunded yet. When I contacted them about the refund they said they already did. When I asked them which card they credited they said they don't keep those records. So........they keep records of the refund but have no idea where they refunded to. STUPID
327514
i cant help you..after numerous times .i couldnt get it to work...didnt understand it so i discarded it.....sorry
1011353
Same thing happened to me after about 6 months. There is a guarentee and I requested my money back. They would also replace it. THey were excellent about it too.