Where or how can I order a second collar? I have one and we really like it but we now have a second dog and want one for her too.
1965685
I have two that I can sell you!!! I bought the ABCO collars and receiver then installed a wireless fence so don't need them. Not sure how to give you my contact information at this point however......
370992
Not sure about one a vet would sell. However our vet recommended this collar and told us we could purchase from amazon.
1365952
I just called Ideal Pet Products 800-378-4385 to get a replacement Flap Bar. Mine had also cracked. I was told that if I still had the receipt that it would be covered on warranty. Unfortunately I didn't, but it only cost me a total of $14.00 to get one shipped out. That was shipping and everything for the XL size. Very pleased with that.
635505
I bought the original set up + an extra collar, for two dogs. The packaging said it would replace a non-functioning primary collar or could be added for a second dog. The collars are exactly the same and there are directions for syncing multiple or a single collars with the replacement collar. However, I have not tried to use the second collar by itself on the system. Hope this helped and did not overly confuse you.
1076927
Hi there! We looked into this too.....we had no choice but to buy the matching collar for our two doggies. Btw - this rock isn't very strong for boundary issues - it's more like a "training tool" to keep dogs out of certain areas.
1756651
Only 1 collar. If it doesn't fit you can buy a small belt at goodwill to replace. My 45 pound collie has lots of holes on the belt left after fastening. I think it should work fine.
36769
I need a new antenna also, but so far the collar is still working. I have not had to "shock" my dog, the beep it does as a warning has worked well for him. I haven't been able to find just the antenna for the collar. I will go on the website ..Thank you Lisaly for the information
915321
Yes, you can buy additional collars, flags, and wire separately. As long as the collar is made for that system there is nothing to do, it will automatically work (other than adding batteries and changing the settings to provide the correct level of correction). I bought a kit that came with two collars, but the second was in it's own package, not part of the original box. You can have as many collars as you need, so you can have several dogs on the system!
1209471
Thank you for your question! You can find an additional receiver collar for this unit at SportDog SDR-AC Add A Dog Collar - SDR-AC
1686231
Sorry to hear this, I have had to contact PetSafe regarding the prongs being to long and the collar strap that holds the excess collar at the end and each time, customer service was most helpful. I believe they also said that since I had the collar less than a year, they would send me a new collar strap, they also sent me shorter prongs, both free of charge. I have never had a problem with the remote or the electronic part of the collar. Customer service was extremely helpful and very pleasent every time I have had a question and it appeared that Customer Satisfaction was their number one goal. Have you tried to contact them which resulted in poor results? I do not want you to think I have a half of a brain but was the plug inserted correctly? I charge both the collar and the remote at the same time. I wonder if the battery in the remote could be bad, it is rechargeable but who knows for how long its actual life is. Hope this is helpful but do try to contact Customer Service @ Toll Free: 1-800-941-4200, this # is from the Pet Safe web site," contact us". Hope you will have satisfactory result. I always have. Good luck and I would not mind hearing if they would help. Thank you
415706
I have entered the collar info in the gift section however, it keeps saying that I'm 9 lines over (which I am not). I'll tryto contact, but having trouble with this also. May have to cancel :(
411480
Electronics store is probably the best bet. Or maybe garage sale shopping an maybe you'll get lucky. Other than that, the work, time and energy you'll expend to find another remote would be less than buying a better collar to begin with. Good luck.
915322
Yes, look below the product, under the reviews and specs area, and there will be the "people who purchased this item also might...." part for additional collars, etc. Make sure to get the proper size of collar strength for the weight of your dog(s). We have two dogs in the the wired area, no problem.
1603128
I used to buy mine at Radio Shack or PetCo. Not very expensive and they last a long time if you don't constantly have it on. My last collar lasted over 15 years!!!
1061285
I has seen there were different sizes. Is that correct? I have two 75 -80 pound dogs do you have the appropriate size that would be designed for them or is it one size fits all collars?
803664
Trust me, she will email you. She has wonderful service!! Don't worry, it will be done just as you (or your gift receipient) want. We loved our collar...it was perfect!!
1266496
I think this is a great product with this one exception...being able to order replacement remotes. I lost ours twice. Fortunately I found it after we rearranged our furniture. However I lost it again and have yet to find it, which is so disappointing because it was working really well with our dogs barking issues. Sorry I was unable to help.