Everytime I try to put my serial number in, it keeps saying, "Serial number may be incorrect or may not be entered". What does this mean?
1951864
when I got Manga Studio, the same thing Happend to me It could be a number of things when I was having that problem. It turned out To be I was using the letter O instead of Zero So that might be. Your problem or vice versa So try that . And if that doesn't work you can restart your computer.Or Uninstall it and reinstall it. That might work. And if you're 100% sure that you have everything Right you should restart your computer. And you might need a profile on the Smith Micro Website. Some times you have to do that with software program so that might be it. And if none of those things work you should contact customer service and get a new serial number because sometimes the serial numbers might be expired. I hope that's not the case. But if none of these things work it might be. Oh and check for more then one serial number And if you have the download check your email. I hope this helps good luck! &#128522;
215450
yes please let me know the serial to make for sure, feel free to contact support at 1-800-360-1569
2159753
I'm pretty sure the same thing happened to me actually. I have a CQ57 also but the last couple of number/letters on the serial are a little bit different. I think it has something to do with the top of glass/gloss on the screen but I'm pretty sure it's both made for the same computer. I ordered this one and it fit right in.
534639
I just went and looked at mine. There are some numbers on the bottom, but none indicated as the serial number. I think I'd put the model number too. I give you credit, I never bothered to register mine. If something happened to it, I'd just go buy another one because I love it so much. This last one I bought was a Christmas present for my sister, and she loves her's too! I think I'd list the model number and call it a day.
890253
You have to go through the registration process with an intuit associate. They don't provide a serial # for a self registration.
29036
There's a code on the paper!! I know cause I had the same problem but there's a code you have to enter and order for it to work..
361458
No serial number was required for installation Did you install a trial version previously? If so uninstall both versions, reboot then reinstall the paid for version
1498778
If you're talking about the dialog form box that pops up when you install Aftershot Pro, when it asks for "License Name", it's asking for your name. You can enter whatever you want there. The "Serial Number" box must match the serial number you got in the email.
2093323
My serial number starts with a letter "F", but I've had mine for about a year and purchased from Newegg.
442280
I bought mine on Amazon and when I tried to register the Serial Number on TRX site it came back as that number had already been registered. So much for Amazon being a "reputable" seller of this product. Just buy it directly from TRX
1227469
If you get that error message, then the seller is a scam artists. They are trying to get you to purchase outside of Amazon by embedding their email address in their logo. If you see this, report it to Amazon immediately using this link:
1361988
B004I05SLYS, should be B004I05LYS ( I think). I'm not familiar with the other ASIN. Could that number be incorrect as well?
1369321
There's probably a serial number on the device, or you can remove the "card" that activates it. A small panel in the front pops open and the card is in there. The number is maybe on it.
12832
Got mine. Make sure it's 19 numbers/letter combo. And if there is still an issue call support.
2144118
You need to download the package from Amazon which will contain the your serial number. You don't need to reinstall. You can simply enter your serial to activate the trial you already have installed.
1665473
Sorry I've never had that error code come up. Good luck because their customer service is non-existent!
1227470
If you get that error message, then the seller is a scam artists. They are trying to get you to purchase outside of Amazon by embedding their email address in their logo. If you see this, report it to Amazon immediately using this link:http://www.amazon.com/gp/help/reports