How do you claim the lifetime warranty? I have a cable that went bad , need a new one?
1942964
Did you purchased it from Amazon? Go to "Your Account" then go to "Your Orders" find the invoice of the purchase and print it. Then you contact Monster directly and they will provide you with instructions on returning it. If you bought it elsewhere take it back to where you bought it with receipt and ask for a replacement. lol I remember the sales pitch at Guitar Center selling me one stating that I could simply walk in anytime and proceed to cut the end off in front of a salesperson and trade up for a new one. Nowadays they no longer carry this cord. Care to guess why? Rock on!
740270
my cable doesn't even work at all... i was waiting for feedback from amazon, but it's been so long that i had forgot about it. i was wondering is it too late to return it for another one or a refund.
2105661
Did you ever figure it out? My 2 children have never charged theirs, and I'm afraid we threw away the cables as well--I don't remember there being cables. Did you find out how to replace it? Sonya
1299359
If you want step by step instructions a child could do (what I used) how to replace the cables you can email me at llcorp3@gmail.com
573998
Hi Ermer, We have lifetime warranty. Just contact us , we will replace it for you.
504843
Hello Saami H.,The lifetime warranty is offered and handled by ArmorSuit. The replacement is a simple process. Simply go to the following link for warranty instructions: http://www.armorsuit.com/warranty. If you have any questions, please feel free to contact us through Amazon for better assistance.iTech Accessory
654458
Hello Amanda Heather, The warranty is offered and handled by ArmorSuit. It is a simple process. Simply go to the following link for the Lifetime Replacement Warranty instructions: http://www.armorsuit.com/warranty/. If you have any questions please contact us through "Contact Seller" link via Amazon. Have a nice day. iTech Accessory
821709
Hello avid-amazon, The warranty is offered and handled by ArmorSuit. It is a simple process. Simply go to the following link for the Lifetime Replacement Warranty instructions: http://www.armorsuit.com/warranty/. If you have any questions please contact us through "Contact Seller" link via Amazon. Have a nice day. iTech Accessory
228792
Contact the vendor listed by Amazon in your purchase record. If it's under warranty, and the product was not abused, I'm sure the vendor will replace it. If you don't get any satisfaction, you'll have to pursue it through Amazon.
2009429
I also have the unit and love it...have not had any problems with my cable....I would check on Goal Zero's home page..they may have replacement parts.
1318847
I didn't receive any warranty information in the packaging. However, there is a security label on the cable, which they state not to remove otherwise you will not be able to return or get a refund.
499246
Hi Skip,I am really sorry to hear that your charger is not working well! That definitely is not normal. We do offer a 10-year warranty on all cables so we will replace this at no cost to you. Please contact me at support@ismooth.com, or call 800.853.7520 so that I can assist you with this.Hope to hear from you soon,KyleeiSmoothCustomer Service Support
806113
You would only want to have it repaired by returning it to the manufacturer (Champion) to have the work done. By doing otherwise would surely void the warranty, and possibly expose you to a dangerous situation if the work were not done properly. In addition, you could also be exposing yourself to expensive litigation should an incident occur (example: house fire) during the use of this cable following repairs by other than the manufacturer.
539857
I have had my cables replaced twice, once a year. They send you a new pair, as long as it's within the warranty, with no problem. Both times, it seemed like there was a loose, wiring issue, causing sound to drop out of one of the sound engines.
2237739
The replacement cable I received was from the company I purchased from, Accessorise Your Life (via Amazon). Their email address is accessoryquestions@gmail.com. If you didn't buy from them they may be able to point you in the right direction. I couldn't find any information on the company or replacement parts available for purchase (I'm still having problems with one of the speakers not working).
1554751
You can't easily replace the USB Cable, and I'm sure doing so would void the warranty. Why don't you simply tie up the extra cable with a zip tie or simple twist tie?
1181960
Yes it should be. Call customer support or even better if they have live chat support let them know. They'll probably have you send the broken cable to them and they will send you a replacement