Has your engineer created the new cap yet to eliminate the amount of uncut veggies? If so, is that what I will receive if I order it today?
1941641
Dear Zaphod, I am sorry to notify you that our engineer was not able to make the new cap. Reason before, we are searching for the right balans between the plastic and stainless steel. We are working on several aspects of the design and hope to release it anytime soon. But whenever it is ready, you do not have to worry about it. Just send us an email with your order-id, and whenever we are ready I will send you one out free of charge. Please let me know if this answer satisfies you or if I need to to elaborate anything else. Kind Regards, All Times Finest
2142567
you have to cut the clear tip off w/ scissors...the red cap is to keep it capped
171945
I had mine custom cut when I ordered it. Be sure that you have it cut the correct height for you personally. Perhaps someone with a saw can cut it for you. Just remove the tip, cut the necessary amount off, replace the tip and you're good to go.
288143
So far, this is the only flaw I've found. The threads on the cap are too flexible and if you over-tighten (like I did) the cap get's stuck or stops threading. So far, I haven't found a good replacement. I'm looking around for a plug instead of a cap, but the opening is a bit odd shaped. I'll let you know if I find an easy solution, but for now I just have a small rag rolled up and jammed in the hole. It's not a solution, but I had work to do. lol
845823
Yes, mine is totally dulled and scarred by the juices and fruits I've put into it. Very unappetizing in appearance. I want a refund!
270414
I received Aero Grow as a gift for Mother's Day, and love it, as I live in an apartment and do not have access to "land". My basic problem is that the cilantro is NOT growing. I contacted customer service who was extremely courteous, and who mentioned that if there were no sprouts after 4 wks. they would replace the lil' bugger. The bug thing worries me, so I have been keeping a wary eye out for that lil' problem, and will update you accordingly.It is a joy to see the herbs sprout and progress, I planted the Gourmet Herbs and they have all sprouted (except for that obstinate cilantro). :( I think you would enjoy the product immensely! :) I received Aero Grow as a gift for Mother's Day, and love it, as I live in an apartment and do not have access to "land". My basic problem is that the cilantro is NOT growing. I contacted customer service who was extremely courteous, and who mentioned that if there were no sprouts after 4 wks. they would replace the lil' bugger. The bug thing worries me, so I have been keeping a wary eye out for that lil' problem, and will update you accordingly.It is a joy to see the herbs sprout and progress, I planted the Gourmet Herbs and they have all sprouted (except for that... » Read More I received Aero Grow as a gift for Mother's Day, and love it, as I live in an apartment and do not have access to "land". My basic problem is that the cilantro is NOT growing. I contacted customer service who was extremely courteous, and who mentioned that if there were no sprouts after 4 wks. they would replace the lil' bugger. The bug thing worries me, so I have been keeping a wary eye out for that lil' problem, and will update you accordingly.It is a joy to see the herbs sprout and progress, I planted the Gourmet Herbs and they have all sprouted (except for that obstinate cilantro). :( I think you would enjoy the product immensely! :) « Show Less
2169958
Hi Jon, I have not been able to use my food slicer yet, though the box was not damaged the blade was out of alignment and would not turn. The box did have additional taping on top of the original. Anyhow, after disassembling the blade and guide I found that the blade had gouged/cut into the safety rim. I'm not sure if that indicates the item was used at some point or bad Quality Control during assembly. I called Chicago Food multiple times and had a long wait time only to be disconnected each time so they do not seem to want to take customer calls. I'll update/Amazon when or if I ever get the unit running.
1976095
I too noticed the change of capsule color. I am sure it is legit. I just wish the manufacturers would put themselves in the consumers mind set and understand it could be cause for concern. Some acknowledgement on the box would be nice.
1150918
Be very concerned. My bananas did the same thing. I figured it would pass, but 2 days later the 897H human slicer arrived in the mail.
1478472
I have not used it yet. The cap, I think is a special type. If you will notice there is, what I think a slight separation.
413014
Hi Rosebud, I have one in my frig right now but there in no information on it as to what it contains. I know for me it doesn't seem to work that well. I always recycle my vegetable bin often so it is not like I let things set for a long time. I was hoping this would help me with doing this less. I really don't see any major difference in the life of my produce. I am still looking to find a different replacement. If I remember from the original package that it may contain a charcoal type ingredient. I hope you will have better luck if you decide to buy it.
204647
We did not have a problem with it on our zoysia. I will tell you I was not happy with the way it came. Some had spilled in the box becuase of problem with cap.
1839759
They are dried Peppers in the ziplock bag, you have to remove the stem and I use a coffee grinder, I have not had any problems with the order and would purchase from them again, I use them mixed with Habs and Ghost pepper to make salsa. Have you contacted the supplier, I am not sure if you are just not happy with your order or if you did in fact receive not a good batch? The peppers in the zip lock bag look dried, you are actually wanting the seeds for various dishes. Make sure you wear gloves do not touch your face with any of the seeds or outside peppers or you will have to have a visit to the Doctor. Just letting you know that I am happy with the order :) They are dried Peppers in the ziplock bag, you have to remove the stem and I use a coffee grinder, I have not had any problems with the order and would purchase from them again, I use them mixed with Habs and Ghost pepper to make salsa. Have you contacted the supplier, I am not sure if you are just not happy with your order or if you did in fact receive not a good batch? The peppers in the zip lock bag look dried, you are actually wanting the seeds for various dishes. Make sure you wear gloves do not touch your face with any of the seeds or outside peppers or you will have to have a visit... » Read More They are dried Peppers in the ziplock bag, you have to remove the stem and I use a coffee grinder, I have not had any problems with the order and would purchase from them again, I use them mixed with Habs and Ghost pepper to make salsa. Have you contacted the supplier, I am not sure if you are just not happy with your order or if you did in fact receive not a good batch? The peppers in the zip lock bag look dried, you are actually wanting the seeds for various dishes. Make sure you wear gloves do not touch your face with any of the seeds or outside peppers or you will have to have a visit to the Doctor. Just letting you know that I am happy with the order :) « Show Less
1707082
I did not get any catnip with mine. Do they offer it now? I know the organic is the best, and I like to grow my own, as well.
1218720
Dear Michaele, We are excited to say that our product is now micro-encapsulated and includes Bio-Perine(black pepper) for maximal absorption. We have also reformulated to include a veggie cap. The product is also 3rd party tested to be soy and dairy free. In addition, as always this is a non-gmo product. We wish you the best and feel free to message us if you ever need assistance. - Smoky Mountain Naturals
911459
Hey, I just got my order yesterday, Jan. 9 2014, logged on because I was questioning the dosage. 2 caps 2 times a day. only 90 caps per bottle. Well, I am so disappointed, as I paid 29.99 per. And now I see 22.99 per, and this is not even for a months capsules. It is scary that there is not a straight business concept to this company. They change every day with their product. So yes you do need to worry.
1498852
Wow! I have searched and searched for this for you on the internet and I can not find a thing on it. I do know they use vege cap in alot more things now due to allergies. My recomendation for you would be to go to chacha.com and ask your question. They have guides that find answers to questions people can not find or they do not know.. i am sorry I hope this some what helped you.