Question re: White Glove Service: Does anyone know if Amazon's White Glove Service includes the deliverymen attaching the stand to the tv?
1955515
you have to do it your self the delivery guy will take it out of the box you screw the stand and then he put the tv on any surface you want put the powercord cable a quick check of the channels. then he is gone
2146501
Call / email the seller, or amazon, you should've received a glove with it.
1954669
No white glove service. They just delivered it to the house and brought inside. We had to remove it from the box and put it where we wanted it.
1512154
Paul's TV delivered my tv and took the box with them, no glasses were left, so I just assumed they were still in the box. An email to Amazon customer service was a quick fix. They credited my original order for the cost of the glasses and I ordered them separately.
445211
I finally did it and ordered the tv, it should be hear by Wed, can't wait. Did anyone tip them when they delivered?
1689755
OK, Got an update that the TV will be here on the 15th from Amazon, but tracking says the 13th. Tracking also says "whiteglove" which wasn't the terms when I bought the TV. I'll take it!
72159
I paid for the television but the seller will not give me tracking information until he receives payment from Amazon. Amazon claims he was paid. So, I am caught in the middle. I don't know if this whole sale is real or not. I can't file any claim with Amazon until 3 days after the "scheduled" delivery time, which conveniently was posted as 2 week span by the seller. And, Amazon will not contact the seller or intervene on my behalf. So, buyer "beware"!!!
400876
Hello,White glove service can be provided, however it would be a separate fee. We would need your shipping address in order to get a quote from the manufacturer for you. The item would be shipped via Freight carrier. If you need anything else, please let us know.Thank you.
562059
I just received delivery of this same Sony last Friday and have noticed the same thing. I have not done anything about correcting it because the delivery man who helped me secure the TV to the pedestal stand didn't think there was anything wrong. This isn't much help, but it's all I know for now.
1618329
The first couple of flat panel displays I bought I always made sure to add "White Glove Delivery", and it was always the same run-around of the Online Store promising one thing but the Shipper fulfilling the order delivering a far different experience. Don't expect any set up from a Delivery Service/Freight company. Just be thankful if they carry it in the house / apartment for you. The first plasma I bought didn't even get that far.It's not a big deal, and I'll continue to buy TVs online because the price is superior, but I'd wish Amazon would communicate a little better with their Carrier contractors and tell them what is expected of them. Or, alternately, just stop promising what Carriers refuse to deliver. The first couple of flat panel displays I bought I always made sure to add "White Glove Delivery", and it was always the same run-around of the Online Store promising one thing but the Shipper fulfilling the order delivering a far different experience. Don't expect any set up from a Delivery Service/Freight company. Just be thankful if they carry it in the house / apartment for you. The first plasma I bought didn't even get that far.It's not a big deal, and I'll continue to buy TVs online because the price is superior, but I'd wish Amazon would communicate a little... » Read More The first couple of flat panel displays I bought I always made sure to add "White Glove Delivery", and it was always the same run-around of the Online Store promising one thing but the Shipper fulfilling the order delivering a far different experience. Don't expect any set up from a Delivery Service/Freight company. Just be thankful if they carry it in the house / apartment for you. The first plasma I bought didn't even get that far.It's not a big deal, and I'll continue to buy TVs online because the price is superior, but I'd wish Amazon would communicate a little better with their Carrier contractors and tell them what is expected of them. Or, alternately, just stop promising what Carriers refuse to deliver. « Show Less
2272689
This item can be delivered inside and set up. If you will please search for this number on Amazon it will show you this chair with white glove delivery included. The number to search for is B009S2LCHQ
921156
No tools with mine either but I didn't need them as I have my won. I'm stoked that for $15 this screen looks and works like the original and I didn't have to wait long time for delivery from China or Hong Kong. Bummer for you though. Not receiving part of an order is something that you need to take up with the seller or Amazon customer care and not here in the Customer Questions & Answers section. Customer Q & A lets you ask questions and get feedback from other customers about their experience with a product. More on customer Q and A here&gt;&gt;&gt;
379056
I've had no issues with my tv ordered from Amazon. Maybe their was some mishandling during shipping?
72161
Yes I contacted Amazon to varify that the A to Z policy applies and we are covered if we never receive the TV, I did also contact the vendor with few questions only to get replies that didnt answer anything i asked at all? plus it seemed like he had issues spelling and putting sentences together kinda of lead me to believe it could be some sort of a overseas scam maybe?
1450519
Also, I think that for a while, the Skyscout listing on Amazon was not showing up as "Ships from and sold by Amazon.com" - I think it might have been listed as shipping from the Discovery Channel or Diamond something or other. Maybe he placed his order through Amazon but it actually went to another vender?
874618
I purchased a Panasonic 65" plasma and it was delivered by CEVA yesterday as "white glove service". They did all the things that you mentioned, brought it in, unpacked, attached the stand to the TV, turned it on and made sure it worked ok.
534685
I got an email from Amazon today saying that my TV is ready for delivery. I called up Eagle (CEVA) and they set a delivery up for Saturday morning between 10-2.