Machine is very new and simply won't turn on... anyone know of a reset button?
1939664
Hey there. I, like maybe yourself, am a gadget type of guy... I bought this machine in hopes that it would be the best espresso machine that I every purchased. I found out, like all other intricate gadgets, that this machine is very finicky. I had the same problem when I got mine unfortunately. Be forewarned that the machine will also do this if it is left on too long. Don't worry, I will get to the point of how to solve the issue soon. To keep this from happening, make sure to turn off the machine after brewing the amount of espresso or coffee that you want. I haven't timed it, but I know that the machine can stay turned off for up to 15 minutes before needing to go through another warm-up and rinse cycle. So... To solve the issue: 1. Remove the water container from the back of the machine 2. Carefully remove all screws holding the back and top of the machine together 3. Find the boilers and press the resets found under them 4. Put everything back together and it will be good Hopefully this helps. Taking the machine apart is a little confusing, but I have a system down, if it would help. Give me a shout if you need more help. 509.439.3019 -Josh
1939665
Not sure what your question is. Give more details and I will try to answer. I have the machine and it works very well.
1939666
Return it and get a different brand. I have had nothing but problems with mine. Get a Jura.
2031283
Dear Customer, Thanks for your question. Could you please try the key of reset?Any question, please don't hesitate to contact me.Best regardsBecky
1998609
There is a reset button on the unit. Look up the location in the instructions manual. I think you need a small point, such as a pen, to press the reset button.
2222173
So you, Plugged it in, connected the heat plate and flipped the switch on the right side? If it is not even turning on by the switch, did you check to make sure that outlet is working, if it is then something is wrong with The machine, Send a message to the seller, if you got it from mix wholesale they were great to work with. Good luck.
500470
No, I've never had a problem with this machine (so far) Maybe it is just your machine and you should ask the mfg. to replace it? I'm sorry to hear that you are having problems.
1855072
It's probably not dead. Reset unit and it will come to life. Mine did this frequently. Give it a try.
1786859
Same here. Unplugging for a night used to work. Now I've waited a full day after plugging back up and no luck. Seems like mines is now dead :(. No reset button or anything on this box
779231
That answer isn't addressed in their description on the box. Sorry, I can't tell you one way or the other. I don't see a reset button on my unit either.
1064566
Make sure it is not locked. Look at the switch on the left side. Make sure the switch on the left side is up and then hold the power button until it turns on.
88022
I know there is a reset if you can get back into the menu. If you can't, the only thing I know to do is to unplug the unit? Not sure about that one. Never happened to me.
2049288
Mine resets to zero when the machine is off. You should be able to adjust with UP and DOWN arrows on the control panel. If it is stuck, try unplugging - mine sometimes gets stuck.
1476611
Unfortunately you have not provided enough info on your problem. In general, if it is a hardware problem, like it no longer turns on, it is not worth spending my on repairing these gadgets as it would be more money fixing them than buying a new one. If it is a configuration problem, then you can download user manual from the web or if you have backed up your unit, then reload your old configuration.
1295995
I have exactly the same problem after meticulously following all the instructions. Am trying the recharging idea as suggested by Angela N but I fear it may need a return to the shop. Amazed there is no reset option as with any other digital device.
81650
Did you power on the PC? If so try and unplug and start over. If it will not power on it may be DOA.
822263
That was one of my concerns too. I just unplug it. There is no indication in the book. I've tried holding down the reset button. Doesn't work.
1279289
We are having that exact problem. We contacted wolvol, but they wouldn't simply tell us whether there was a hard reset. Instead, they offered to repair it if we sent it back to them. Still not sure if that was a great idea, but we sent it (plus a$10 repair fee), now waiting to see how it turns out.
771010
I bought mine in February, had the same problem and called. Customer service was great. I received a new one not long after I called. I would recommend hitting the reset button and if that doesn't work, call Customer service.