Just received the vacuum, but notice that when you turn on the brush bar, the suction drops down to the quiet carpet setting. Is this normal?
1966190
I'm not sure...Here's what my vacuum does when switching from hard floors to carpet and vice versa. When I'm vacuuming carpet, the motor has a whirling sound, when I switch the button to floors, the whirling stops (quiets down) and just has a vacuum sound. I hope this helps, if not let me know and we'll go from there.
1966191
If you have the "Automatic" button selected then that would happen. Otherwise press the "Auto" button again to put it in manual and then select the Plus/Minus suction controls to the setting you desire. Mine however only changes the suction power when I use the hose, when in "Auto", but never while using the brush bar. Really doesn't sound like you have a problem.
126434
You may have cleaned the brush bar also called the beater bar recently and placed the bar in wrong. The grey plastic part that fixes the brush in place on the end of the bar has one side that is longer than the other side. The longer side should be toward the vacuum motor while the rounded part should be placed the other way. There doesn't seem to be much information on this on the web. I had to take my machine in to a Dyson repair person to show me why it wasn't adjusted correctly. I hope this helps.David
1179136
Ths Slim in my opion is the best upright Dyson of all. When turning it may scratch if front wheels on nozzle are sliding left-right when vacuum is not being pushed forward/backward. The front wheels roll in a straight line and are not castors and so the vac needs to be pushed and turned together to help prevent scratching (not always but sometimes this can be a problem). If pushing/pulling vac while turning - all will be fine. The Fix: Careful when turning or use a Dyson nozzle on the wand when vacuum hard surfaces. This is what I do and it works very well. Brushes on floor nozzle work better at removing sticky dust vs. the rubber blade on Slim (under nozzle). Please reply and let me know if this helps.
1074682
I have never had this problem. Sounds like a poor contact between the battery and the vacuum or maybe the vacuum is plugged.
1951056
After moving the purifier several times while vacuuming, mine has also developed a louder whirring noise. It is obvious at all levels. Level one used to be very quiet, an almost unnoticeable hum, but now it sounds like the motor is grinding and working overtime. As it's been less than a year, maybe less than half a year, I am planning on speaking to the manufacturer about it.
1641525
the Power head has some good suction, on my smaller rugs, I have to tone it down so it doesn't suck them up.
892850
There is a height setting specifically labelled 'bare floor.' It falls between a regular carpet and low carpet settings. But the brush does not necessarily turn off. This may or may not be an issue. When I use it, there doesn't seem to be an issue with the brush scuffing my wood floors.
1608310
Mine does that often, all I can do is push it back together as strongly as possible. It usually stays for a while when I do that. It's a pain and I've become disappointed with this vacuum after using it for a while. Wish I had more to offer!
1500411
I'd love to be able to help u but I haven't used it yet. I would guess it maybe vacuum holding it on. Not to b funny but have u looked in the owners manual? It may have some helpful hints.
1496759
The motor head is worse the brush bar barely touches the floor. I have had both the dc59 animal and the dc59 Motörhead and I like the animal much better. Dyson claims the motorhead works better due to its stand alone powered brush bar but I beg to differ. I think they failed with the brush bar itself and didn't put it low enough. Get the animal, it's a cheaper better vacuum.
15107
Same answer here, the default is off. I have mine attached to my shop vac, where it works great by the way.
1638922
I learned the hard way that u have to turn the spinning brush off. Otherwise it just throws dirt everywhere. I recently got new carpet and I guess it is a little to plush. It used to flow great from carpet to hard wood with my thinner carpet.
920285
Mine is noisy too, a high pitch whirring sound. I wondered if mine was broken as well but it has great suction so I think it's suppose to sound like that :)
1720188
I have not experienced that problem. The sweeper has been performing above expectations. The suction is amazing, it doesn't miss much.
1437132
Perhaps the brush is bent and is not snug in the sweeper. I'm sure you can straighten it by hand. I notice the brush pops out of the sweeper if too much pressure is applied on carpeting.
1793412
I have not had this happen. My suggestion would be to run it on the correct setting. I could see this being an issue if you are using the lower settings on high carpet but ours works just fine
1416364
It is not normal for the brush roller to turn off without pressing the "BRUSHROLL ON/OFF" button which is in front of the vacuum on/off button. By the way, the "BRUSHROLL ON/OFF" button does not reset with you turn off the vacuum. Thus, if it is set off, it will stay off until you press it on again. When the rollers are turned on, a green light will illuminate on the base of the vacuum near the rollers themselves.