Hello do you sell replacement cords for this? Mine barely works you have to wiggle the cord for 5 minutes to get it to charge.
1945114
I don't see one listed on Amazon, but it looks to be just a Micro USB cord. The S/N number on the cord is 273X04
54306
Try a different charger. My phone charger works on mine. Otherwise, you have to replace it.
1806632
Mine did just fine. Probably just the unlucky one to get am the defective. Contact the seller. They will probably replace the cord or the whole thing. But I'm not for sure, I didn't have any issues.
301263
Try to remove the plug. Allow to cool 30 minutes. Then plug it in again. If you do not help, then you need to change the charger! Unfortunately you have a defective product! Call to Amazon customer service.
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
499246
Hi Skip,I am really sorry to hear that your charger is not working well! That definitely is not normal. We do offer a 10-year warranty on all cables so we will replace this at no cost to you. Please contact me at support@ismooth.com, or call 800.853.7520 so that I can assist you with this.Hope to hear from you soon,KyleeiSmoothCustomer Service Support
1320614
Sounds like the battery pack is no good! Did you try contacting the seller? Or try using another cable to charge it and see if that works.
1034343
I got the cord. Just return the article. Ask for return and they will send you a return for mailing and send you a new one.Cub
985701
Youre supposed to let it charge for a few hours the first day you get it. If that doesnt work maybe you should contact the company and get a new one.
136350
Possibly Radio Shack? Or contact supplier. I wouldn't invest too much money in a power cord as this is not a quality product. I'm sorry I invested any money into it at all!
1701653
Recommend you contact manufacturer and see if the cord is available as a replacement.
1073635
I just bought mine and have only used it for a week. So far, so good. Sorry, I don't really have any idea what the problem might be. Is the cord still in good shape? Could it be frayed or loose?
1294691
I had similar experience. Try ordering a new AC adapter cord too. My battery now holds the full charge and its been 2 months and its still okay.
1764585
The charging light in mine actually didn't work, so I tried turn it. Since in had a battery in it I cound send it through the mail. I contacted AMAZON and they sent me a new. The new one works perfect....
930488
Try disconnecting the cord and using the battery option and see if it works. If so, that means the problem is with the cord. Call the company, either you can purchase it, or like me, they sent it to me free! great costumer service (at least for me)
440255
I plug it into my computer. Did you receive a cord with a USB cable? My bet is you did and it doesn't seem to be charging. I thought the same thing at first. My problem was I kept losing the connection and it would shut down. I think that's one of its inherent problems. Hope this helps...
1546657
I have not had any problems with mine. I think I may have read a review which listed this problem. It would be nice if you could try a different cord. I hope you are able to exchange the item free of charge. Good luck.