my old frame has 7 holes and the replacement had only 5 can I get one with 7 holes in the top?
1945164
Call the company directly and they will tell you which one to order. They are super helpful! We replaced ours and it holds up to -30 and 20-30 mph winds in Minot, ND! Buy with confidence.
1945165
You must order directly from Ideal Pets. Amazon does not carry the older model.
2270861
You can find four screws under the four different center pieces. Just tighten them up a bit and it should be fine.
1584796
Yes you can do this - I had same situation and I just added two of these between the center stick and the edge of the frame - giving me 9 total supports. I found that the middle stick was on the problem - it was too much room to the left and the right of the middle stick.
600415
I bought the original swing from Lowes Hardware. You may be able to find one there. I bought the replacement canopy from amazon.com and it was shipped to me from Garden Winds. You could possibly contact them to see if they sell the frames only. I hope this helps you.
1044860
Yes, if you replace it at the time of assembly. Just make sure you buy one the same size or have the tools to make the hole larger.
1168142
The screw brackets were different. I had to pop the glass from the old frame and replace it with the new glass and throw away the frame. You just have to be careful with the gasket when you separate it.
1307011
I have not done it, but it looks like it would be possible. There are two sets of pre-drilled holes on each side that appear to line up with the holes in my metal frame.
930809
In a nutshell no, my two frames had many problems and one was the frame would mess up about 5 pics of 75 and display them sideways. I strongly suggest buying any other frame as their customer service was non existent.
877806
That is the size of the opening. The hole you need to cut is 6 1/4x9 1/2. The outer frame measures 10 1/2x7
2065309
There are 5 holes in each side of the base and you can insert your frame into any of those holes to get the comfortable position you need. I have no problem with this frame at all. I've tried (and purchased) many different frames but this is my absolute all time favorite. I highly recommend it.
1909029
You cannot use your existing mounting holes. You must make new ones so you can adjust them accordingly.
1010037
Somewhere in the ad it says to phone 866-876-8073 for help - you might try calling and asking them. I thought I had been given the option for how many holes when I placed my order, but I can't find that info now.
49607
I don't know. There are holes for screws in the bottom of the posts that I used to attach to a frame. If there is a place to screw it in then yes
1239339
Thanks for your question, please contact us through your Amazon Account so we will be able to find your order and send you a replacement frame mount bracket attachment.
1450158
Look up the specs online. As long as it's a 7 inch whole it won't matter. The holes may not line up.
1872636
Where the frame is drilled to accept the screws built into glass will not line up so it cannot be done just by the tops. However, looking at mine right now, I don't see why you couldn't alter the way you put it together and just swapped the whole frame side to side.
1191781
Sorry Dan. My purchase was for a Demon fat daddy softail frame. Some cutting was required for my application. Sorry I counldnt help