When purchased brand new from the factory, how does Serta package the foam mattress for delivery to the customer?
1967965
I had the mattress and box spring delivered directly from the store and it was only covered in plastic. No special packaging or wrapping. Same as any other type of mattress wrapped for shipment
305713
Elizabeth, Ups guy will come but he will not pick up he mattress. Experience! You need to talk with amazon large item department. They will schedule pick up with Ceva freight company. It will cost you around 60$. Which u might able to waive if you think item is not as described.
1874654
It arrives rolled up in plastic vacuum sealed. Relatively small, but a little heavy. Once you puncture the plastic, it expands. It didnt take very long to expand. Love this mattress. We bought the king size.
963710
The beds are delivered and set up by the delivery people. The mattresses come separately (a couple of days later).
1586380
The box the mattress is delivered in? If so.... small enough to fit in a car.
1749913
The mattress is vacuum sealed nearly flat, rolled and boxed. Here is a video that shows how it arrives: http://www.youtube.com/watch?v=-xv-nsXagng
648941
Mine came with a factory cover which should not be removed. You have to get a mattress pad to go over it, like any other bed.
617795
you are only buying the split base, NOT the mattress. The base arrived in 2 boxes as one shipment. One base in eachbox.
249562
The foam pad came rolled up in a long narrow box. I have never taken it out of the box, so I don't know how it folds. I purchased it for an elderly, sick relative, but she had a special padded hospital bed delivered the same day the foam pad showed up.
669188
No, I bought a mattress from Amazon and it fitted it perfectly . Very good foam mattress that so far been great for my elderly guest with a bad back.
404421
I ordered a full size mattress and the box was small enough to carry easily to the room. The mattress is vacuum packed, so the mattress is compressed and expands after removing the plastic bag it is shipped in. The package is very light. Not heavy and bulky like a typical non-foam mattress.
1966592
Please see Kema91 answer. I ordered the box mattress and cover with memory foam mattress on top, all ordered from Amazon together
1699989
We ship our mattresses via FedEx Home Delivery to your door. A signature is required upon delivery. Thank you - Best Price Mattress
1219453
Once we receive the product from the manufacturer we are not permitted to alter the packaging in any way. We have to ship it to you as we received it. The product would arrive brand new, unopened in the original packaging and seal.
2248913
We bring the Sauder box into our location and wrap it with another plain brown box. Between these two boxes we use foam and angle pieces to ensure that your package arrives in good condition. Occassionally, during shipping, some damage will occur that is out of our control. If you open your package and discover that any of your boards are damaged, we can replace them for you at no charge. If over 50% of the unit is damaged, we would pick that box up from you and send you a complete new unit, at no cost to you. If we can help further, please let us know. Thank you.
111267
Can anyone share any recent experiences with the packaging? One customer image shows foam lining, while another one shows only air pillows. Those images were uploaded on May/June though.
1924829
I'm sorry I don't know how to accommodate your request. The basketball I am selling will be shipped directly from Amazon. I am certain it was partially inflated in the manfacturer's packaging. I don't envision Amazon opening the package and deflating the product because then it would no longer be new. I could check.