does this have any warranty, I bought a similar one in May and it has stopped working, the one before did the same thing.
1939016
I would contact K & H about the problem and about any warranty. Mine has worked for several years and I finally bought a new one only because my cat had worn out the covering but the heating element from the old one still works. You may have got a dud and I am sure the company will help you.
1939017
I am sorry but I don't know if it has a warranty or not. If it helps we have had our mat for nearly a year and have not had a single issue with it.
1939018
according to the paperwork, it has a limited 1 year warranty with original receipt, etc.I two of these pads and I use them in the winter only. I have been using these for at least 5 winters. I'm very pleased with them and so are my cats. I plugged them in and the cats found them right away.
1939019
I'm not sure. I've had one about 10 years and just bought another one in April for another cat & they both work great! I know that doesn't help you, but both of mine work as expected.
1571910
Yes you're right mine too stopped working. I loved it so much when it worked. I will not purchase another one.
417784
I would contact the product maker and see what they will say, I think you do have one yr warranty. never buy it again
626688
The same thing happened to us right after we bought it and Amazin replaced it. Check the warranty on it and advise Amazon.com what happened.
61294
Mine did the exact same thing and was bought at the same time. I took it to a local hardware store and they fixed it (not sure what they did to fix it) then it stopped working again after 2 weeks. I ended up just trashing it and plan to get a new one from a different company. It cost me $25 to get it fixed and it didn't make sense to pay another 25 for it to not work again :(
452402
the one that i bought is working just fine, i only used it a few time since i got it. i have no problem with it. Ihope this will help you.
1197271
Well, I ran into the same thing, unfortunately, but from DAY ONE. Mine never worked and I could not send it back. The terrible warranty of only one month had already run out.
292988
I bought it in March and in July it stopped working. I'm going. Email the company and see if can get a replace
1573597
I bought mine about the same or a bit less time, but I don't remember it having a warranty, sorry could not help you.
926930
I forgot about the warranty period, might want to check the vendor. But I didn't count the warranty by the time of purchase. It looks to me like a "hit or miss" thing. If it works, everything will be rosy, if not ask for a refund. At least mine is still working after a year. Good luck!
750250
As I understand, this has a 3-year warranty; there's another model with one year warranty as well; You can check the warranty information before your purchase. The unit is wonderful and works fine.
872914
I've had to replace mine in the past. Sometimes they just stop working. If it was within 1year of your purchase, they should send you a replacement at no charge.
1229634
Mine quit working 11 months after I bought it, I sent them a message about warranty and they never responded. FYI
561518
There is not a warranty and the unit cannot be repaired. My unit lasted only about a year and failed. The vendor claimed that the unit cannot be repaired and one must buy another unit. However, again there is not a warranty available. DO NOT RECOMMEND BUYING ANOTHER ONE!
599435
I had the same issue had to return mine. I reordered another The new one only worked a few times and stopped working altogether. I honestly would return it and not get another. Awfully expensive for getting one that does work to only last a few times before breaking down.
2245593
I had the same thing happen and had to return my unit which I did by contacting Amazon. If you look at the reviews of this product, which is great when it works, only lasts 1-3 months. There is definitely a problem here.
2018315
I really don't know what the warranty on this product is. I have used this since May 2013 and I don't have problem with it.