I got this item about one week ago, and now i can not use it because when the battery is empty it doesn't recharge. Can you help me pls?
1958669
Hi, the battery on mine did recharge in about 4 hours, it does not last very long but it does recharge. Unfortunately you and I did not buy the best product available but it is too late to cry over spilled milk, right? I hope you will find a way to get it fixed.I do remember that sometimes at the beginning the unit would not turn on but I think it was because I was pressing the wrong button. Sorry for your troubles.
1958670
Mine did same thing several times since i have had...had to depress "reset Button" and them it fired right back up. Good Luck!
1958671
contact Amazon, they will deal with the seller, the seller will be send you an email, with the return it label to shipping back and get an other one or you always can get your money back note: if get an other one make sure fully charger the first time, unplugging use until discharge an charger again. I hope it helps
1958672
Hi, I am having the same problem with mine. I am sure these are defective items that are being resold. I have to shut it down, power cord in, turn it back on and then manipulate the cord just so. Sometimes it takes a few tries. When if starts to charge, I leave if alone, because it will stop even if lightly tapped. The charge doesn't last very long though. Very disappointed. I should have returned it when I got it.
1958673
I think you should contact Amazon about the problem, they usually stand behind their products!!
1958674
I bought one for christmas and it froze on the android page so no I can't help you. I think we got took
2274878
Um. Sorry for reply back so late too you. Daniel. Um. I had that problem with my phone, and thought is was the Gorilla Gadgets battery. It pissed me off. But you might have too take the phone down and tell them that you need another head peace and a cord to get a better charge. In the mean try this. Take the battery out of your phone, and wait for 60 seconds then try the battery again. Let me know what happens. I will check back your reply.
1633330
Buying a battery might be a cheap fix. Make sure the charging unit is plugged in and it lights up when the unit is placed in the charger. If the unit is new, send it back.
463543
Your battery is bad so replace the battery or better yet just buy a new one because the battery is expensive. And keep it charged at all times.
974173
You might try leaving it charge over night after completely emptying it. You need to train your battery from the beginning to fully charge otherwise it will only charge up to the level you trained it to.
148999
Please make sure the batteries are installed correctly and that all battery panels have been re-attached (some toys will not operate when the battery panel is removed). If the item still does not work I would recommend returning it as defective and request that Amazon send you a replacement item. Thank you!
1113507
really have no idea unless bad contact with charger, OR you got a bad battery with yours. Call the company.
1252352
The battery that I installed in my phone was fully charged in about 4 hours. If the battery that you recieved won't charge you might have got a defective one. I would try cleaning the contacts on the battery and your phone and then try to charge it again. If that dosen't work then you will have to return it for replacement. I hope that answers your questions.
1383397
I have never run out of battery, but I do only use Bluetooth. Like others said, try to fully recharge and see what happens. If it continues to lose battery that fast I would definitely replace it
2030413
Wow i thought i was the only one... i bought it just over a year and a half and mine has stopped holding its charge aswell. I believe a new battery would solve the problem though. If you find one please let me know aswell.
2271325
Well, I got the same problem ! But after playing with the mouse a little, I realized that it was happening when the battery was weak.... So I buy rechargeable battery and the problem disappeared.
1605121
Perhaps the battery has been moved, maybe during delivery it was banged a few times. It really is a simple to use device. If it's new I would suggest to return it and buy a new one.
1864400
Try inserting a new battery. When I first received my unit, the battery was dead. Good luck:)
458677
Make sure it is fully charged before you turn it on. Mine worked for only a few weeks though.
1875395
The battery is low and it is about to go dead. Anyway that is what happens to mine. Hope that helps!
1409022
Hmm, good question. I wonder if the connection to the battery is bad? Maybe it was connected for the first 14 hours and then got jarred loose somehow? I would probably take the battery out and put it back in, making sure that the contacts seem to be clean and touching. If that doesn't do anything, I would call a local battery store and see if they have any way of testing the battery to see if it is good. If there is nothing obvious wrong with the battery, I would probably call the company that installed the unit and see if they have any suggestions. Sorry I couldn't be of more help.
1801690
I had the same thing happen. Unplug and use system to deplete power and then recharge. May take a couple uses but mine bounced right back and recharges fine now. Also holds a longer charge now. The more you use it, the better it seems to perform.