The low quality plastic mount broke on me. Love the light though. How/where can I order a replacement?
1958815
well it only costs $2.33 with shipping. might be easier to just order another. depending on what broke i'm sure you could rig something up with a small hose clamp or zip ties.
1958816
No where are you going to be able to find that part for less than the $2.33 cost of a replacement. Does your bike have a rear reflector? Remove the reflector and re-use its mount for the light. That is, assuming the part that broke is the one that wraps around the seatpost, not the part that holds the light. You might be able to scrap some reflector mounts of a trashed bike. They may or may not fit. Or try this light: it is only $1.50 including shipping and is basically the same. Plus you can wear it on a belt if you go walking at night. Or clip on dog's collar.
1958817
Timothy, I don't know whether you're referring to the "female" mount that is attached to the strap that normally goes around the bicycle seat pole or the "male" mount protruding out of the back of the light fixture. Doesn't matter. The two lights I ordered for reserve for a total of under $5 arrived in Los Angeles from China in a week's time. At that price, order brand new instead of wasting time looking for replacement parts. And order a backup while you're at it. At this price, they truly are disposable.
1958818
Don't know. Have not used my light as yet as it would not turn on after trying two sets of new batteries. Vendor to send replacement. Good luck
1958819
No where are you going to be able to find that part for less than the $2.33 cost of a replacement. Does your bike have a rear reflector? Remove the reflector and re-use its mount for the light. That is, assuming the part that broke is the one that wraps around the seatpost, not the part that holds the light.You might be able to scrap some reflector mounts of a trashed bike. They may or may not fit. Or try this light: it is only $1.50 including shipping and is basically the same. Plus you can wear it on a belt if you go walking at night. Or clip on dog's collar.http://www.amazon.com/gp/offer-listing/B00ELAM42M/ref=dp_olp_0?ie=UTF8&condition;=all No where are you going to be able to find that part for less than the $2.33 cost of a replacement. Does your bike have a rear reflector? Remove the reflector and re-use its mount for the light. That is, assuming the part that broke is the one that wraps around the seatpost, not the part that holds the light.You might be able to scrap some reflector mounts of a trashed bike. They may or may not fit. Or try this light: it is only $1.50 including shipping and is basically the same. Plus you can wear it on a belt if you go walking at night. Or clip on dog's... » Read More No where are you going to be able to find that part for less than the $2.33 cost of a replacement. Does your bike have a rear reflector? Remove the reflector and re-use its mount for the light. That is, assuming the part that broke is the one that wraps around the seatpost, not the part that holds the light.You might be able to scrap some reflector mounts of a trashed bike. They may or may not fit. Or try this light: it is only $1.50 including shipping and is basically the same. Plus you can wear it on a belt if you go walking at night. Or clip on dog's collar.http://www.amazon.com/gp/offer-listing/B00ELAM42M/ref=dp_olp_0?ie=UTF8&condition;=all « Show Less
1958820
Sorry, I don't know where you can replace that. My problem was with the rubber switch which eventually fell inside the housing and when I tried to remove the lens cap, it ended up breaking as it is apparently not removable. One down, one to go.
1958821
you can't get any replacement i think all there product are broken. mines broke also
367260
you might try contacting the manufacturer of the light and seeing if they have those missing parts available to purchase separately.
400647
When I emailed Step 2 about the broken light. In the reply it was implied there was a warranty because it stated if the product was still under warranty someone would contact me about a replacement. I was never contacted, however, after about a week or so, I did receive a replacement light in the mail. But the packaging made no mention of a warranty unless I accidentally tossed it out. I did note there was an option to participate in a survey about the product.
636550
sorry , I did order the light ,but i didn't have a chance to use it , the light is broke from packing ,i send it back for the refund
558912
I don't know, have not had to replace light yet. I would contact the manufacturer.
1162164
I was told you can not replace it. It's a dumb design if that's true. The aquarium light is not cheap so replacing the whole thing because the light is broke makes no sense to me. If you find away then please let me know as well. Mine is still ok but it will burn out eventually. Thanks
998924
You could contact RCA. I'm sure they have replacement parts but they will make you pay through the nose. My suggestion is to take one of the screws to a local hardware store say I need 4 of these and they will find a perfect match for maybe 25 cents a screw. You can try Lowes or Home Depot but the quality of service is way below a small store like Ace or True Value IMHO
1121072
There was a leaflet that came with my tank which shows how to order replacement from the factory. I can't find it or the website now. I was planning to just get one of the bubble lights on Amazon instead.
872525
Yeah the mount is kinda cheap pretty easy to remove. I would buy a different mount. Great light though.
1239339
Thanks for your question, please contact us through your Amazon Account so we will be able to find your order and send you a replacement frame mount bracket attachment.
706714
Remove light from mount. Use a flat head screw to mount. Reattach light to mount.
1489172
Hello, I've not seen "parts" before. I'd go to eBay and locate a seller that offers your exact type of light - then ask for the needed parts. Take care, - GOD Bless - sincerely Randy.
407489
Check the planet bike web site as they may offer a separate light bracket for their lights. Perhaps as a replacement one.
1289287
you could just drill a hole or mount it on the ceiling. would look for a different light. I ordered three and two of them came broken. very cheaply made. the light mounts were broke. did not want to send them back. I had to use epoxy to repair them and now they are no longer adjustable.
221856
I had the same problem. The supplier replaced without issue under Prime. New light works fine, and very bright. FYI that it's magnetic, and there is a ring that holds it in place, so make sure it's assembled corrected direction.
790795
Ty, I have not yet had need to do that. I am going to guess the answer is NO, meaning they probably can't process a pro rated sale for the replacement mount. I would suggest that you ask around at local bike shops. If you have some independent shop, I'm positive they could have a replacement part that will fit or be adjusted to fit properly.In my area, we have a hole in the wall, CHEAP bike shop that stocks millions of parts, tires, etc...I can try to check there this weekend and see if they have such an apparatus that will fit with the light, then send it to you....let me know. Ty, I have not yet had need to do that. I am going to guess the answer is NO, meaning they probably can't process a pro rated sale for the replacement mount. I would suggest that you ask around at local bike shops. If you have some independent shop, I'm positive they could have a replacement part that will fit or be adjusted to fit properly.In my area, we have a hole in the wall, CHEAP bike shop that stocks millions of parts, tires, etc...I can try to check there this weekend and see if they have such an apparatus that will fit with the light, then send it to you....let me know.
346505
Hi, You can contact chargercity directly (Mount is $14.95+$2.95 shipping). Best Regards,