it says if I buy this saw with 3 bottles of fuel Husqvarna will extend the warranty to 4 years how do I buy it to get the warranty extended
1965553
I did that and also bought the Husqvarna extra chain and chain bar oil and a 6 pack of oil also and have been fighting Husqvarna and Amazon for 8 months or so... I would tell you that I LOVE repeat LOVE my Husqvarna Chair Saw but as to customer assistance from them or Amazon SUCKS.....................
1084946
My 400E burned a motor at 11 months. The folks at Billiou's (pronounced Bill u's), the western distributor at 800-554-6723) were very nice and said they would send me a replacement chainsaw. That was a very nice offer, but it has been nearly 2 months and still no chainsaw. I keep getting told "it's on back-order from the factory". If that is true, why is it available through other retailers? The Billiou's service rep says they will call me back with an update but they never do.Amazon says to take it up with Billiou's. Not happy with Billiou's or Amazon, I should have gone to Sears instead. My 400E burned a motor at 11 months. The folks at Billiou's (pronounced Bill u's), the western distributor at 800-554-6723) were very nice and said they would send me a replacement chainsaw. That was a very nice offer, but it has been nearly 2 months and still no chainsaw. I keep getting told "it's on back-order from the factory". If that is true, why is it available through other retailers? The Billiou's service rep says they will call me back with an update but they never do.Amazon says to take it up with Billiou's. Not happy with Billiou's or Amazon, I should have... » Read More My 400E burned a motor at 11 months. The folks at Billiou's (pronounced Bill u's), the western distributor at 800-554-6723) were very nice and said they would send me a replacement chainsaw. That was a very nice offer, but it has been nearly 2 months and still no chainsaw. I keep getting told "it's on back-order from the factory". If that is true, why is it available through other retailers? The Billiou's service rep says they will call me back with an update but they never do.Amazon says to take it up with Billiou's. Not happy with Billiou's or Amazon, I should have gone to Sears instead. « Show Less
846663
The saw has a one year warranty. I have owned the Poulan saw for over six months and use it for small jobs around the house. I like to it more than my gas chainsaw for small jobs because I just plug it. The gas chainsaw takes a bit of work to get started when its cold so I only use it for large jobs like cutting up grapple loads for fire wood.
560483
I am not sure, depending on when you bought it the saw might still be under warranty so check that and see. in terms of getting a new motor if you can get it of I'm sure that it has a model number on it that you can search for and get a new motor. i have now used my saw for 2 years, this year we used to to cut 17 sheep, this does not include all of the deer we harvested and i have not had any issues, i suggest you look into why your motor burned out, it is possible that you had the blade too tight or when you washed your saw down the motor got some rust and you didnt break the rust off and kept the motor running or it might just be a defective motor something you should look into. I am not sure, depending on when you bought it the saw might still be under warranty so check that and see. in terms of getting a new motor if you can get it of I'm sure that it has a model number on it that you can search for and get a new motor. i have now used my saw for 2 years, this year we used to to cut 17 sheep, this does not include all of the deer we harvested and i have not had any issues, i suggest you look into why your motor burned out, it is possible that you had the blade too tight or when you washed your saw down the motor got some rust and you didnt break the rust off and... » Read More I am not sure, depending on when you bought it the saw might still be under warranty so check that and see. in terms of getting a new motor if you can get it of I'm sure that it has a model number on it that you can search for and get a new motor. i have now used my saw for 2 years, this year we used to to cut 17 sheep, this does not include all of the deer we harvested and i have not had any issues, i suggest you look into why your motor burned out, it is possible that you had the blade too tight or when you washed your saw down the motor got some rust and you didnt break the rust off and kept the motor running or it might just be a defective motor something you should look into. « Show Less
943447
The saw has not been out but about 6-7 years...I've had mine less than two years...sorry, I can't answer your question.
1781876
T,Got the new saw...everything looks ok but it does have the wrong label on the motor housing as before. Derek at Poulan is going to send me the correct one. It is interesting to note that on the bottom of the ES350 label, the name "HUSQUAVARNA" appears. I guess you just don't know who makes what anymore....It's been good talking to you, hope all goes well with your new saw.Regards,Steve
652641
I did not pay attention to the warranty because I new I would be using this saw.for my work and it would go thru alot of abuseand use...so with that being said it has been a good saw for me and my job ...great buy... willie.....
622466
Depending upon the year, you may have to remove the front cover that protects the engine. Just remember to reattach when not using the blade. I gave up on mine. Husqvarna told me I should have purchased through an authorized dealer. Now it sits behind the shed.
340162
I do not know if you can purchase an extended warranty. I would google greenworkstools.com which should a number to call them. Very helpful customer service.
283631
Call the company. They actually make a special chain for this saw. I found that out the hard way.
432538
Dudes, buy the Extended Warranty through Square Trade for $30. It extends the warranty for TWO years after the manufactures warranty has expired. So, you will have a total of three years worth of warranty. I have not noticed this with other online ATVs sold via Amazon. It seems the quality of the Razor is superior to that of its competition, even though it is smaller and NOT as ergonomically appealing. I went with quality over looks. If it is broken and sitting in the garage, it does NOT matter how cool it looks to a kid, it is still a pile of junk.
65374
You could probably contact Husqvarna with a letter, call, or e-mail stating the model number and your problem and they would probably send you one for free or for a very small fee. Also, perhaps a Husqvarna dealer could help you.
979508
T, Got the new saw...everything looks ok but it does have the wrong label on the motor housing as before. Derek at Poulan is going to send me the correct one. It is interesting to note that on the bottom of the ES350 label, the name "HUSQUAVARNA" appears. I guess you just don't know who makes what anymore.... It's been good talking to you, hope all goes well with your new saw. Regards, Steve
56250
if they covered the carb they would go out of business. My "Pullin" saw has never worked worth a crap. I bought a Husqvarna and never have to pull more than twice.
473188
3 year limited warranty from the manufacturer. If you' re looking for an extended warranty you will need to check with Amazon.
708437
I chose not to get an extended warranty. The mower is still running smoothly. It was stored in a backyard shed through a record cold winter.
708439
I did not get the extended warranty, I have only used it 6 times and so far no problems. Great mower.