Controller light does not come on and differant batteries were installed but still does not work do you have any suggestions? This has happened with new batteries but the switch doen't respond. This happened at first start up after opening the box.
376602
I don't know what to say about your problem,but I do know they have not responded to my question. My Co-axial flys backwards,and has since I bought it. It won't fly forward. Sorry I can't help. I just wonder if they got some bad ones.Buy one from the mfg. and it is over $100.00. Makes ya wonder don't it. Again sorry. cvbridges
17490
The light itself has a switch and must be turned on for the remote to operate. First turn the light on with the button on the light then try the remote. If the light still doesn't work then it may be the battery in the remote needs replacing. Felix Vermette
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
121151
Hi Nick I'm Thomas I had no problems with the light thou I only played with it for a short while(It's a gift for someone) the easy check the bube if you know for certain that the batteries are good. also stretch the springs a bit for good measure Those are my thoughts about your device good luck. Thomas
469648
That totally happened to me. As I said in my review, after switching controllers, I eventually found one that worked. So, I would suggest using different controllers as the charging point until you find the one that will work consistently. If you only have one controller... I don't know what to tell you.
1079626
Sorry but you have to test The circuit maybe The battery is dead try with another battery. Mine is weak it only light 3 hours.
1999393
I have 4 lights total and 2 have always worked perfectly, 1 has never worked and the 4th only ever "glowed" until last night, when I pulled it apart again, flipped switches and reinstalled batteries. Magically it seems perfect now. So, I'd suggest playing with it a bit.
1225572
With our as soon as we turn the switch to the "ON" position it lit up. If you have brand new batteries in it I'd send it back for an exchange. We love ours. Good luck!
184280
Check the secondary switch they sent with it, also check your batteries. If it still doesn't work check the battery connection points (the plus and minus sides) for corrosion. If it still doesn't work, remove the rubber cap from the broken switch, sometimes it's a simple matter of alignment
2098221
That happened to me after a few months of use. I called wild game innovations and I explained to them that it wouldn't power on and they asked I send it in to them. Promptly after I sent it into them they sent me a brand new one. To this day the new one they sent me works perfectly!
148999
Please make sure the batteries are installed correctly and that all battery panels have been re-attached (some toys will not operate when the battery panel is removed). If the item still does not work I would recommend returning it as defective and request that Amazon send you a replacement item. Thank you!
2008711
If the light is on and it's not heating... it sounds like the kill switch was triggered. If you bought it recently through Amazon, you still might be able to return it and get a refund. The warranty policy seemed like a raw deal, but you could also go that route and hope to have it back before the end of winter...
2184680
Dear friend, please wait one or 2days. Cause our amazon sales is off time. and now I will transfer your problems to our engineer to get answer.If finally, it's no way to charge your battery, we will give you refund and you send back the controller to us.
2018119
Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the problem I would return it for a replacement. Good Luck. Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the... » Read More Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the problem I would return it for a replacement. Good Luck. « Show Less
140780
I had the same problem with my initial order of this item; therefore I requested an exchanged and once again the item was not functioning. I suppose to light up once the batteries are installed. Unfortunately, I finally requested a full refund. I think it's probably due to their shipping method (soft packaging via USPS) which can damage the interior components.
1654173
I would send it back. I have had mine for some time and have had no issues with mine. Sounds like a bad light sensor. Good luck.
764362
I recently purchased this product but have not installed it yet . Right out of the box all the parts fit together and the light worked right off the bat ,before any charging . My pull switch works but is a little hard to pull it on or off . Maybe you need to but more pull into it ? The last resort is to return it .Good Luck