my dell desktop cannot find these earphones. i have a bluetooth dongle that seems to be working properly. i turn them on but i cannot make it work so i can use the earphones. thanks.
1968408
did you hold down the button for a few seconds?my ipod finds them just fine
1968409
My macbook had the same issue although these headphones work great with my ipad and iphone. If you havent already tried this, I recommend you hold down the power button on the earphones until the light begins cycling red and blue. This is the pairing mode and generally works
1968410
Unfortunately, I could not get the sony's to work either, and I sent thm back. I am sure this is not what you want it to hear but that was my experience with them. I ended up ordering the LG set which works fine.
1968411
My macbook had the same issue although these headphones work great with my ipad and iphone.If you havent already tried this, I recommend you hold down the power button on the earphones until the light begins cycling red and blue. This is the pairing mode and generally works
1968412
I had them paired with a sony Walkman mp3 it was a long cycling process but it finally worked. I have a dongle I use on a TV that works much quicker, but these are very slow to cycle and attach.
861081
I also would like to know, my headphone pad is completly shredding...funny, the ear pads have lasted forever and they are available everywhere but I can't find anyone for the headband pad.....
858347
Make sure that the ear phones are discoverable by your device in other words make sure the blue light on the earphones is flashing simply hold the on button down until you see it doing this and make sure your devices bluetooth is turned on as well hope this helps
399485
I presume the dongle is a USB Bluetooth plug-in. You probably, in fact, don't have drivers installed for that dongle. Try diagnosing it through the control panel -> add device. It should find the speakers. Right-click and troubleshoot. If Windows has drivers, it should load them. Otherwise, they should have come with, or be available from, the dongle manufacturer. Good luck.
1138253
Greetings Woo Jin, I see no reason why these headphones will not work on your laptop with bluetooth. I have and iPad that i use them with and they work fine. I've never tried them with a notebook, but i suspect that if you have a current version of bluetooth on your notebook, they should work fine.
1698982
Dear Amazon, Don't you get it yet? I DIDN'T ORDER THESE EARBUDS. I was out of town when they were ordered (at 2:00 a.m. on my account). I have sent them back to the shipper!
309460
Try them out on an Ipod, or phone or anything else that takes a standard headphone. If it still doesn't work, it's the headphones, return them, if it does, it's something on his laptop.
2234149
Am looking at the Device Manager, under: "Bluetooth." It says: "Dell Wireless 1707 Bluetooth 4.0 LE Device"BTY... I love this 2-in-1.
1000924
Works great with windows 7...I used them with my laptop, but now only use them as wireless speakers with my smartphone or tablet. The actual dongle that transmits the signal isnt that strong, but I dont use that. Just pair them with a device and thats it, and they sound great.
401396
I really wish I could help but. We ordered these and they never came. We ended up going with a different set of Polk Audio speakers like the ones we already had. Sorry. :(
1612197
I have a separate portable Wi-Fi unit I plug into my Dell; but I'm sorry, I don't know about blue tooth capability. :/ Sorry I couldn't be more helpful.
1837728
I thought same thing and I got 2 pairs neither one had Bluetooth access it only had mp3 and they would replace either pair with Bluetooth ones
1575170
You would have to but a Bluetooth dongle and you should be able to use them,I haven't tried them on my pc
1686494
I did not have a problem with my Mac detecting them and I have Mavericks as well. Do you have the Bluetooth symbol at the top part of your screen on your desktop? I just clicked it and the Plantronics device appeared. If you have already synced the headphones to another device that is in range, you need to disabled Bluetooth on the other device before trying to pair the headphones to your Mac. You can only use them on one device at a time.
553910
Get in touch with Soul. I went on their website and e-mailed their customer service department. They'll get back to you on how to go about getting an exchange pair of headphones
1434843
Do you still need this info? I just read this question I apologize for the delay. I had a bad experience with purchasing these ear buds. I definitely think some of these sellers are shady. I ended up going to best buy after the beats fell apart a month of having them.they would not refund or send a replacement pair.
1679005
First off figure out if your Desktop/laptop has bluetooth compatability. If not, you need to buy a bluetooth adapter for your laptop/desktop. Instructions will come the adapter. Sadly The sound quality is very poor when you connect it to the laptop....I'm not sure if I'm doing somthing but I wish you best of luck if u decide to purchase an adaptor. I own this headset and a Touchscreen HP Windows 8.1 Pavilion. So again I wish you best of luck.