AL diffuser doesn't come on. It only lights up when I plug it in for about 1 second &amp; then lights cut off..No buttons will work. Suggestions please?
1586320
Mine just started doing this too. It turns on but shuts off after 2 seconds. Last week it worked fine.
20568
I just received this hair dryer and can't seem to find a diffuser that works. If anyone can answer this question, I'd be grateful, otherwise I'll have to return the dryer.
528648
Sorry - mine came off easily. Maybe put it in your freezer for an hour then try it, and if that doesn't work put it in the sun until it's hot then try it. I started using mine without the diffuser and on medium power it's got a beam of the intensity of the diffuser, but just narrower.
1717693
It sounds like you have received a broken unit. The left button should turn the large center fan on ( it does on mine). I have had mine for about 5 or 6 months and it works just fine. I was waiting a little longer before i wrote my opinion on this product,for me its: so far so good.
1089269
it is just a 2 hour timer. I would recommend you look for a different diffuser. This one only lasted about 6 months
1834010
You just push the button down and hold it there until and it turns off. Whatever setting you have the diffuser on (continuous or 30sec. on/30sec. off), just continues.
574757
I had nothing glowing on mine. Return it if you still can. The next thing that goes out is the fan motor. I had 2 of these. I just received the 2nd one plugged it in and the fan went out. Biggest piece of junk.
288638
I was concerned about the same thing. After doing some research I realized that the outlet I was using couldn't hold the diffuser up. It is an older outlet and therefore needs to be replaced. IF your diffuser is sagging just the slightest because of its weight, you need to remove it because it is causing a short and can start a fire.
55286
You must have the shade installed wrong somehow. The diffuser should not sit halfway into the shade and the bulbs should not show. Flip the shade over and try installing that way.
1868765
Here's a nice post that shows how to clean the diffuser:http://zaq.com/cleanliness-is-godliness-how-to-clean-your-diffuser/
1081944
Check out a YouTube video to see correct light sequencing, but it sounds like it's probably broken. I had 2 faulty units before I contacted Eliminator directly and they sent me one that worked properly.
2245594
I haven't had that happen to mine...are you cleaning it regularly? I looked up cleaning diffusers on the computer and found a few easy to follow you tube videos with hot water and citric acid (found in the canning section of most grocery stores).
435558
First, make sure there is water in it. It won't work without water. The first diffuser I received looked like it had been used, it was missing a pad on the bottom,... they replaced it because it was defective. I received a new one for the defective one I had received, it has been working so far. I clean it about every 2 days. Important to note, I use it every night... and I use a filtered water, never tap water.
1784330
Hello There, Yes you might be missing the little plastic pieses, that fit in the little you see on the timer. there are two in it. one red to turn on and the other is black to turn off.or the transformer is dead.replace it. check one of the lights to see if the bulb worksBrent
806740
That's what I wondered too, if it needed to "warm up" first, or be in an extra-dark room. You may have a faulty one too like me. I had to tap on it near the bottom & turn it upside down & hold it it at an angle to get it to light up-not what you should do to make it work! Email Amazon & they'll fwd it to Scientifics & they should email you back w/phone #. I called them today & they said Fedex would pick it up next day & send me another one. So hope next one works! Good luck with yours! :)
26987
This happened to me too. Call the manufacturer (number is on the bottom of the diffuser) and report it to them. They sent me a different unit.
2196215
I purchased same unit. The blue light at bottom would come on when plugged in. I took it apart to clean filter and the clear washer didn't seat properly so I got water in glass and bulb blew out. I purchased 2 bulbs on Amazon for about $25. Put in new bulb and made sure no water could seep in tube and its been going strong for over 6 months.