I have returned 2 refills as they don't fit the mop head has anyone else had problems with the refill?
1954759
I had a problem with original mop head not staying on. In the words of the raven, "Nevermore."
1954760
I bought mine last year and have had no trouble. I love my mop. They are a little tricky to get on the handle, though, but they worked very well.
482265
Not sure what you have but it does not sound like it would work with this refill. Besides, this mop does not work very well.
1499336
I am wondering if maybe you had one of the other refills. There are a few different ones. One has Premium Blue Crystal, and one has 'Free' Crystals. You might want to double check the actual sku on this item before you order and make sure it is exactly the same. Good Luck
940039
I purchased the Libman wonder mop head refill, so I am sure you can find what you are looking for on Amazon, they have everything.
893078
I have not had a problem with my mop heads not staying in the mop handle, but I do have a problem keeping the handle together. I love my dyna op and don't plan to use any other mop. Maybe you are not pushing the mop all the way in to secure it.
873367
I had the same problem with an older model. While it fit the newer model better, I found that the second or third wring out popped the plastic tie that held the mop head together. Recently I tossed the whole batch in a charity bin. Very disappointed in the product. Loved the original, but the replacements just did t do the job.
614016
It did not fit on my spin mop. It keeps coming off every time I pick up the mop. A real pain. I didn't send it back because it costs half as much as the mop heads to return. Buy original mops heads. There's not that much difference in price.
911216
Yes that's exactly what happened to the one I purchased. Customer Service was non existent. I sice purchased a swifter steam mop and works well for the money.
393999
If you bought this as part of a threesome on Amazon, a mistake may have been made of coupling certain items together that don't belong together. That's what happened to me. I called Viatek and they said they would take care of it then proceeded to send me something different than they said. Finally, I went to the street and bought a mop head that the brush fit into the circle. But what a hassle.If I were you, I would send it back to Amazon and say the brush does not fit into the mop head. Do not call Viatek. You may as well talk to a tree. BTW, the brush doesn't work that well even when you find the right head to put it into. If you bought this as part of a threesome on Amazon, a mistake may have been made of coupling certain items together that don't belong together. That's what happened to me. I called Viatek and they said they would take care of it then proceeded to send me something different than they said. Finally, I went to the street and bought a mop head that the brush fit into the circle. But what a hassle.If I were you, I would send it back to Amazon and say the brush does not fit into the mop head. Do not call Viatek. You may as well talk to a tree. BTW, the brush doesn't work that well even when you... » Read More If you bought this as part of a threesome on Amazon, a mistake may have been made of coupling certain items together that don't belong together. That's what happened to me. I called Viatek and they said they would take care of it then proceeded to send me something different than they said. Finally, I went to the street and bought a mop head that the brush fit into the circle. But what a hassle.If I were you, I would send it back to Amazon and say the brush does not fit into the mop head. Do not call Viatek. You may as well talk to a tree. BTW, the brush doesn't work that well even when you find the right head to put it into. « Show Less
1836907
I've had no trouble with the spraying -- it's very good, actually -- but I could never find an appropriate refill. I even checked the Bissell website and didn't find a refill. It was very annoying, and I just finally threw the thing out. Sorry I couldn't be more helpful. (I generally now use a product called Fizzion.)
959374
I bought the six wide mop head, it seems to work perfectly with this bucket. As far as where to buy I would recommend Lowes or Home Depot they seem to have a better quality.
1223553
Sorry. I never tried to refill it. I have only used up one of them and I just threw it away.
2238726
I broke my mop handle and ended up buying a whole new system BUT the dual Function mop seems to be more sturdy. I was bummed because I had to spend the money. The up side is I have more mop heads. DynaMop needs to address this issue!
161561
The answers are right, but I haven't been able to find a fitting refill. Even so the refills are expensive. I'm thinking of buying a flat scratcher and trimming it to fit--if I can get one for a reasonable price. Maybe the ones at Trader Joe's are reasonably priced.
1701699
I have not used the new mop heads that I purchased but after your e-mail I took them out of their package and smelled them. They do have a slight cleaning solution odor. I can't tell you how they would clean as I have not used them.
265984
I haven't been able to find a refill that fits. I think you can buy a flat cardboard scratecher and cut it down, but that's too much trouble for me.
265886
I only have the H2o so I don't know, sorry. You might try measuring your mop and checking the specifications of the pads.