I purchased mine in January and one of the ears doesn't work now. Is there a warranty?
597697
I had a cheaper model from this company that were DOA. I filed a claim on the Jlab website and they sent me a replacement pair very quickly. I don't know how long the warranty lasts. You will need the serial number from the packaging to file the claim.
597698
Whether or not you registered the product they (Jlab) will offer repairs for warranty issues. You may have to pay return shipping but you will get your buds fixed for nothing or at least cheap.
523043
The comfort is fine; and several different sizes to fit almost any ear. However the left one started working intermittently on mine after a few months, and they were out of warranty period. SO very expensive item now a piece of &hit; and I cannot return. If I replace I will go with a less expensive model,
1633323
Sorry to hear that. The oneI purchased for my daughter are still going strong and my daughter plays it pretty loud. She loves her little speaker. She carries it in her purse when she is visiting with friends and takes it out to listen to her favorite tunes. It was a great investment. There should be a warranty on them. Contact Amazon and ask them for guidance. You must have gotten one that was defective. That happens. No complaints here.
82811
Not sure when the update happened but looks the same as the one i recieved a about 9 months ago, that one went bad at the earphone jack. But what can i do besides order a new one? I already have the unit. I guess ill just try to be more careful, hopefully this onend lasts a year
747053
I really do not know for sure. If I had this problem, I would recover my sales receipt, check the warrant duration, and call the Sennheiser customer service staff (contact info from their website) and determine if the headphones can be repaired or replaced.
428666
The same thing happened to mine. I emailed the company and told them the problem, they sent out another one and the same thing happen again. They are suppose to be giving me a refund but didn't get it yet. I sent both headsets back. I believe they all have defects.
872640
They do honor the warranty if you buy directly from amazon llc. The right ear speaker gave out last night and then the left did also in the morning. I had them only for 5 months. I did my claim today with the invoice that clearly shows amazon llc, photo of my headset and they are sending me a new pair. I had also registered them with sol republic when I first received them.
190238
I have the same problem. I had to go back and use my long cord earphones because of that. Let me know if you find out the warranty. Thanks - Kendal
82812
The one I purchased in October, 2013 is toast. Snap, crackle, pop, and pan left-to-right and back if you move the earplug connector at all. Will not make a decent connection in any position. Guess I'll try to pull it apart and see if there are any "user-serviceable" parts inside.
2051182
Sorry, I really don't know. I'm sure that you could sent them back to Amazon.They have worked fine for the 3 or 4 months that I've had them. And I use them almost every day. The only thing that I don't like about them is they sit on the ear, as opposed to over the ear.
2081566
Honestly I'm not sure, I got rid of the headphones. Though I do need to update the review. Skullcandy did honor the warranty but had the exact same issue with the replacement headphones. Guess it wasn't meant to be.
433622
I have been using a pair of these headphones for several years. They continue to work great, but the cushions are beginning to peal off of the earpieces. I did not think of looking for replacements for the cushions to replace them. Instead I bought a new set of headphones. But I would like to try to repair the old ones to save some cash for next time. Will you share where you purchased the replacement cushions? I have used my headphones with several different mp3 players but none of them were ipods.
765975
Depends who you buy it from. I bought mine on Amazon but apparently the seller was not an authorized Klipsh dealer, so when the left ear stopped working 3 months later, Klipsh would not replace them and the seller is no where to be found. Very expensive lesson.
2025618
I think it's a limited one year warranty. I've used mine daily for about 5 months with no problems. That includes at work, metro commuting and working out. I'd check the bose website for more details in what the warranty covers.
499074
Hi Joseph, I assume that your headphones are less than 2 years old? You will have to contact V-Moda to see if the warranty will transfer over to you from the original buyer. It is very likely the case but make sure you get the original purchase receipt from the buyer. Hope this helps.
1946341
Contact RHA, supposed to have 3 year warranty.... http://www.rha-audio.com/us/contact/support/
331190
I think it is broken. Mine works on both sides. BUT this is my second set of these headphones, the first pair broke in exactly the way you are describing - left ear piece stopped working. It must be an issue with this model. I had the old ones for years though before that happened.