I bought one but the software can not run correctly. It doesnt work now. Where can I get help? I have visited the website of mad catz and ambx
1963457
For those having install issues for Windows 8/8.1, run all installs in compatibility mode for windows 7. As for the lights not staying on or working, the problem is the power saving option that Windows 8/8.1 does to the USB ports. You need to give them more power by disabling the power saving option. There is an article about this. Search for "more power to USB ports in 8.1" and look for the Microsoft article. http://support.microsoft.com/kb/2900614
1963458
I would try looking through the ambx forums. Some users have worked through various issues with these lights and have documented their fixes. Make sure to download the latest software and follow their install instructions. Good Luck!
1963459
I called cyborg and was told to send them back to amazon. I however found that deleting the software ALL the software and there is like 7 pieces and reinstalling works. Don't bother with madcatz software it's useless just install ambx.
1963460
The manufacture site is the ultimate soure, but having said that I had issues with getting these to work with Windows Vista.What O/S are you using. If you aren't already, I think Windows 7 is the O/S of choice right now for gaming. You can get an OEM version on newegg for less than $100 ...
1963461
hi... can u explain it clearly . do u have problem installing d drives ???? / or it doesnt work properly with the VLC /Games ext ?????/
1963462
Well.... Chances are it could Just be broken? One of mine broke, at first I thought it was just a software problem but eventfully determined it was faulty hardware, I returned them and got my my money back! Shortly after I discovered the adalight mod, in in love with it, recommend 100% worth the hard work
1963463
Are you installing the software or the drivers first? Do you have Vista 7 or 8
1963464
Hi sijia, my issue was with the drivers/software not playing nice with my computer. I had an alien ware m17x at the time. I never pin pointed the problem but I was able to get them to work by installing the updated software from the website. However I was getting crazy errors. But I noticeed after running the installer you will have like 6 new programs under add/remove programs. So I started uninstalling one at a time and seeing when the errors stopped and when the lights would still turn on. Unfortunately I feel like everyone will have a different problem, but it's a place to start. Good luck! Hi sijia, my issue was with the drivers/software not playing nice with my computer. I had an alien ware m17x at the time. I never pin pointed the problem but I was able to get them to work by installing the updated software from the website. However I was getting crazy errors. But I noticeed after running the installer you will have like 6 new programs under add/remove programs. So I started uninstalling one at a time and seeing when the errors stopped and when the lights would still turn on. Unfortunately I feel like everyone will have a different problem, but it's a place to start. Good... » Read More Hi sijia, my issue was with the drivers/software not playing nice with my computer. I had an alien ware m17x at the time. I never pin pointed the problem but I was able to get them to work by installing the updated software from the website. However I was getting crazy errors. But I noticeed after running the installer you will have like 6 new programs under add/remove programs. So I started uninstalling one at a time and seeing when the errors stopped and when the lights would still turn on. Unfortunately I feel like everyone will have a different problem, but it's a place to start. Good luck! « Show Less
347865
I would like to be of help.Unfortunately it did not work with my system.I suggest you purchase it and if it Does not work, return it. You will only lose the postage.
1224922
I have had no problems with mine yet I got it for my daughter to do music gigs and as a studio works well so far she uses wyfy allot to sounds like you mite wana run microsofts fix it if you use windows its a free download you could have a worm trojun been hacked so many things now if you use your comp out in public allot on other wffy you could be a siting dunk for hacks heres a good malware for free https://www.malwarebytes.org/mwb-download/ http://www.superantispyware.com/?tag=SUPERANTISPYWARE this is the best free spyware sory I'm in a bit of a hury install update oh and make sure your fire wall is on lots of malware turns it of get free zone alarm fire wall or another free cant thin k of name sory gota run
2177657
After being "forced" into a more expensive model, the unit is still useless as it is limited by the software. I have not had any success on either of the three you asked about.
317185
Mine didn't work on anything. Spend the extra money and save yourself the headache! The software I got wouldn't even load. Not worth the trouble. Bought a Roxio, and loved it.
966095
Still pretty useless. Waiting for a software update but not expecting much at this time. I question why the continue to ship with all the problems and bad reviews. Strange!
711852
Hi, Anybody have trouble with the software aspect? I am running into trouble with the driver intalls, in particular the DLLs, and the worst is driver CNMBR333, even with the updated drivers. I already email tech suppport and they responded quickly but their solution didnt work. I wont hear again till tommorow but since so many others here are enthused about what is definitley a quality printer that even make standard paper printouts seem like photo paper, I though maybe someone with a bit more experience with install issues might be able to help.Thank You Regardless
741302
I was able to use it as a webcam a couple of times after I bought, but not any more. Probably a Windows update rendered the software incompatible and Sanyo hasn't bothered to release an update. There certainly is nothing on their website. At least I'd like an explanation.
2242143
I would recommend the support at the manufacturer/Vendor online. The software is pretty simple and I have not needed to update it therefore I don't have the knowledge to know how or where.Larry
2151250
I was never able to get it running - it requires a software update download from them, but there is some kind of bug or quirk to get it to install. I was on line with their help desk for hours, installed it on three different computers - no luck. endded up returning it.
1143696
This item is NOT compatible with current versions of OSX, Linux, or Windows.It is not a problem with the OS or anything. The driver is outdated, 32-bit, and in most computers will fail miserably. The cause ? cheap frame grabber chip (ipassion IP2938) whose support has disappeared.You need to use a really old Windows OS, fiddle around with Macam component for OsX, or try spca5xx effort for Linux.My recommendation ? Spend a couple of more bucks, and buy one with a supported chip. (i.e. BW908 model, with tv-out)
426133
Dean, the only sofeware I have found is the software that came with the cameras, but I hate it! Did you not get the disc when you bought the cameras? If not, I would be happy to send you one, I have 12. I find the cameras to work well, but the software terrible and have not found anything else compatible. I understand the cameras are now obsolete. THe company went out of business. Should you find something let me know,please. tnt6125@aol.com. thanks Tom
105378
Hello Will! How are you today? Hope all is well with you. There is no idea about it. You may give it a try and if that is the only reason you need the computer, I will be glad to accept the return if the program is not working with the computer. Thanks!
1618610
hey markyboy, don"t buy it. its a piece of crap, try anything else, you will probably have better luck.
200264
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --&gt; Can't use or login --&gt; Can't get replacement because not logging in. Go figure.
845315
I have been unsuccessful making the Tronsmart work in conjunction with my Windows 7 netbook. When I loaded the EZCast software the screen went completely blank and did not return to proper operation until I restarted the computer under safe mode and deleted the software. I have not yet resolved the problem.
611721
I have forwarded your request to my son in law. I purchased the item for them. It seemeed to me they couldn't make the provided software work, but they found a work-around on line and it worked fine.