This monitor just shuts off by itself, i think its defective and its not eligible for return when it clearly has issues?
1965866
Besides checking to see what the timing is on your computer power saver mode to see if it is putting the monitor to sleep, i would contact ASUS directly to see if they can repair or replace it.
1965867
It's probably going into "sleep mode". Does it come on when you move your mouse around?
1821522
Every time I'd turn the screen on it would be perfect, then after about 5 seconds the entire screen would become a dead pixel. The PCB going bad is apparently a common issue with these monitors. I told the seller about the issue and they paid to have it shipped back to them, no hassle. Got another one and it's perfect, no dead pixels.
2244856
I've had the monitor for about a year. I haven't had any problems with it. You might check your computer's energy saver settings to see when your monitor is set to go to sleep.
99487
We had the same problem after a month. I took it back and got a new one. I am hoping maybe we all got lemons, because I otherwise love this monitor.
1330866
Unless your hitting a button your not doing anything wrong.the whole system Turning completely off? Or just the screen. If it's the screen go to your settings and fix sleep timer. If the whole system is shutting down send it back. You've figured out that it's junk. I bought my daughter this for her birthday and 2 weeks later it started having problems. Screen going out. Running slow etc. Mine was refurbished though. So I thought that was the problem but apparently not. Because many are complaining about the same problem you are having and I had. Good luck to you.
513957
Contact the manufacturer about the warranty status, and request help to identify this problem. The display may be defective and have to be replaced
272686
Could be a bad screen, do you have anything else to tested it with? Also double check the cord on both sides is secure, one side going into the new display other side going in motherboard/graphics card.
565677
Mine was a new purchase two years ago and has performed better than any of my previous monitors. I would attempt an exchange with your supplier if you had eliminated possible video card, power or cable problems. Good luck, great monitor.
2260150
Only 90 day return, mine has been fine for ever. I would look at the hook-up cable lines and be sure it didn't loose power. Or you can take the monitor out and have a installation place check to see if it is the monitor? I stand behind the product.
1899034
I've had one for over a year now, I think your best bet is to return it since I never ran across the issue it might just be a defective piece.
1559756
If you can only display on an external monitor, then I'd call it DOA. Send it back for a replacement. Acer or Amazon should have you set. Just make sure you register the Acer on their website if you plan to get a new one from them.
2119613
I don't why amazon still sells this junk. Idid not get the monitor in that was in the instructions.mine did not work either.send it back
208512
Are you using the cable that came with the monitor? I had some issues getting mine setup, but it was related to the cable I was using. You may want to try using a different cable rated for the high resolution that the monitor offers.
944238
Yep, just happened to me. I called the Motorola CSR who was anything but helpful. Told me to take out the battery for 10 minutes to reset it (you mean like I had already done 10 or 12 times?!). Useless. Didn't help that it was 1.5 yrs old, just out of warranty. So I took apart the monitor myself. Turns out there's a poorly designed flimsy switch that's soldered to the motherboard. If you press too hard it will cause the delicate soldered parts to fail, not right away, but I found that I had to keep pressing harder and harder over time to get it to work. Then one day it just would not power on anymore. Now, I'm trying to find an electronic store to solder it back on cuz I'm sure that's going to be cheaper than a new monitor! Thanks alot, no-help Motorola!
1510477
This model monitor definitely has a flickering problem as reported by many people and it is very annoying. Mine developed in the 1st 2 weeks and I returned it for a refund. Not sure what the Samsung warranty is but I would try to return or exchange it. At minimum send for repair.
879123
I really looked hard and I can't see any dead pixels. You could always return the monitor if it has problems.Amazon is extremely fair about returns.
2011916
don't have the monitor here right now. don't think it you can do that, but will check with my IT guy as soon as he calls me back.