Had only 2 months & now tools keep falling out of base making it unusable! Is there warranty? Or how do i fix this?
1967868
Yes, there is a warranty! Go to the Medicool website (I found it through Google), go to their customer service tab, and there you can find a number you can call or an email address. It has one year warranty. I got mine replaced because of the same problem.
1967869
I never had that happen. If your sure its in right then after two months I'm sure amazon would be of some help it you got it at amazon---good luck-
490135
I believe there is a year warranty, but you have to contact the company that makes the product. Try using google to find a few names.
1967870
I had same issue less than 2 months of use . Medicool brand is not reliable and decided to purchase another brand (rechargeable)
1120039
Sorry I am using the one that came with the toolbox..., perhaps you could contact the manufacturer/company to purchase another! Hope that helps.
1193548
Yes don't buy this. The base was cheaply made...It will leak in a year or 2. Then you can't even get a replacement base. Now I have to pay someone to haul it away to trash...
1875098
Dewalt has a 30 day money back guarantee, beyond that I'd consider yourself lucky it lasted that long. Toss it or try to fix it using their service net. I've found that the 18v stuff works better and lasts longer. I typically get 1.5 years out of a drill or sawzall. But I do use them hard almost every day.
1802044
The friction-y stuff inside may have just gotten a little tacky and doesn't want to let go, I'd say just pull it apart slowly and forcefully. If it breaks, I truly apologize. Maybe you have a defect(?). If so, I would contact the manufacturer.
276875
i have the exact same issue, i have no idea what to do with the thumbscrew. If anyone knows how to set up the base, please respond.
2270203
We have had ours in daily use for months. No problems. I would contact the seller and see if you can get a replacement. If you don't get satisfaction make sure to leave feedback. I would expect the seller to be reasonable if you have not had it too long.
1253105
Make sure you have the disk/flange underneath the base seated correctly. Once it is seated you should be able to tighten it up and it won't move any more. From time to time we have to tighten ours up after a month or two of play. Hope this helps.
844675
I am working on getting mine replaced. I will pursue it tomorrow. I bought it in August, and its Late November now... not even 12 weeks in and it's dead as a door nail. I will pursue a replacement, i'll keep us all updated with my attempt.
99494
this happened to me toostopped working after a couple of months - it's awful. if anyone can find a way to fix? i also did not keep the box etc.
2141225
Sorry, I have no idea. Suggest you pose your question to a shop that repairs tools such as this. Hopefully, they will be able to help.
1023380
Sorry, I can"t help you. had bad experience abut this product. my first one was plastic base wasn't connect, shattered,although there was no damage on the box. 2nd one never worked properly. I should read review and refund this product...:(
2051715
You would have to contact Sierra Tools. The unit is made of plastic and generally non-repairable.
1641516
Mine fell apart after 3 months of use. Never received a replacement. Don't buy!
301786
This was purchased for a friend who is extremely hard on "tools" - this is well built & have gotten rave reviews from the user. As for a warranty I have no idea & felt depending on how long before needing to buy a warranty wasn't necessary.
502257
I have broken tools the only dealer close is grainger but was told by SK they will not warranty tools unless you have a receipt showing you bought from them otherwise you have to pay out of pocket for shipping. That's BS to me, I will NOT be buying SK Tools no more. I am a diesel technician been doing this for 10 years, craftsman tools offer better warranty and faster return on getting a new tool PLUS you don't have to have a receipt!
2251082
Had the same problem a couple of years ago. Waited a few months for a spindle. I love the lathe but the parts problem will most likely prevent me from buying any other delta tools.