At the end of brewing the filter holder swings open and the latch stops functioning? Why?
279085
When I first started using the Coffee Maker it did this from time to time. Now when I close it I press on the middle and the end to get a secure snap in place.
279086
It is obviously not supposed to pop open on its own, but I suspect it had something to do with the latch and heat. Depending on what part of the brew cycle it opened (sometimes during and sometimes after brewing), I would have coffee grounds and/or water spilling out. We tried different amounts of water: 14 cups, 10, 8, etc. It didn't open at the same point each time, but always popped open. I purchased it at Bed, Bath and Beyond and they gave me no hassle when I returned it. I hope this helps.
279087
That never happened to mine. Think that must be a problem. Call customer service at KitchenAid.
1240487
Hi, good question. I became curious myself. When you open the top the filter pops out easily. Everything screws back together nicely without it.
692209
I only had that problem once. Make sure you have the filter compartment placed in, wide end ( see pitcher illustration ) to front, and the top must have lid filler end towards the handle. ( the shortened end of lid to the spout)
446403
There is not enough air flow across the filter. If it can not go through the filter it creates a higher than normal pressure on the inside of the filter. This higher pressure is greater than the latch holding force and pops off. Our vacuum did this after washing the filters. There was still to much moisture on the elements stopping the air from passing through. I blew it out with my air compressor and it fixed the problem.
2236911
I've had that happen also. Sometimes the grind of the coffee isn't fine enough. Sometimes I don't have the filter holder screwed in tight enough. I also make sure the printed side of the filter is facing up as per the directions. Sometimes the evil morning coffee gnome is at work!!! Good luck!
3967
I had the same problem and solved it by adding a paper filter / rubber band as a top to the gold filter. This worked very well keeping all the grounds in the basked and did not impact the function of the coffee maker.
609499
I had the same problem...it is the poorly designed side latches....some times it would work and most times it wouldn't...cut your losses and send it back and get another brand....you will hate this machine if you keep it or not even use it since it is such a hassle.
776389
just got mine out of the box and i'm having the same problem. the filter holder is hot, the steamer seems to be working, but water isn't going through. i thought i tamped the grounds too much, so i have now tried with a loose tamp and with no coffee grounds at all. All I get is a horrible noise. I'm very frustrated!
1250301
try putting a little faucet grease on the "o" ring and then push up and turn the cartridge to the right into it's locking position. I do this always it helps when removing the filter to replace it
839082
The filter holder should lift out of the water tank. You can replace the filter and slide it back in to place.
1717313
I have no problem with my latch, so you might want to get a replacement or call cuisinart.
487788
Mike: silly question, but did you give the filter an extra push, plus push in the top rubber gasket some more to expose the thread? If this fails then the filter is too long. In that case I would be making an extended threaded mounting post. Or a special nut with a reduced diameter that will go inside the filter and catch the thread. My 10 gallon Craftsman has a 7/16 NC thread. I have the capability at home to manufacture these fixes, but if you do not I am at a loss for other solutions. Hoe about a recessed cup with a flange, then cut a bigger hole in the filter rubber and use a 7/16 nut inside the cup. Mike: silly question, but did you give the filter an extra push, plus push in the top rubber gasket some more to expose the thread? If this fails then the filter is too long. In that case I would be making an extended threaded mounting post. Or a special nut with a reduced diameter that will go inside the filter and catch the thread. My 10 gallon Craftsman has a 7/16 NC thread. I have the capability at home to manufacture these fixes, but if you do not I am at a loss for other solutions. Hoe about a recessed cup with a flange, then cut a bigger hole in the filter rubber and use a 7/16 nut... » Read More Mike: silly question, but did you give the filter an extra push, plus push in the top rubber gasket some more to expose the thread? If this fails then the filter is too long. In that case I would be making an extended threaded mounting post. Or a special nut with a reduced diameter that will go inside the filter and catch the thread. My 10 gallon Craftsman has a 7/16 NC thread. I have the capability at home to manufacture these fixes, but if you do not I am at a loss for other solutions. Hoe about a recessed cup with a flange, then cut a bigger hole in the filter rubber and use a 7/16 nut inside the cup. « Show Less
1739708
I also have never had this issue. Pull up from the bottom of the latch. This flips the top up. I do really like this box. It fits a lot of tea in an organized manner!
2157710
Bob, Sounds like you got a brewer that has a defect in the manufacturing by Keurig. As we have tested this unit in every brewer and it works and closes every time. Reach out to us by clicking on the contact seller button for Ekobrands LLC and we will get you taken care of.
267831
Have you properly twisted the two latch tabs (one on right, one on left)? This should allow your unit to open easily
555927
I just purchased the B70 and the Ekobrew cups... I have 'No' problems with seating, closing nor brewing. I'm not sure why some people are having problems, other than a manufacturing problem. Make sure there are no little plastic nubs left behind from clean-up after the molding process.
2236912
I've had that happen also. Sometimes the grind of the coffee isn't fine enough. Sometimes I don't have the filter holder screwed in tight enough. I also make sure the printed side of the filter is facing up as per the directions.Sometimes the evil morning coffee gnome is at work!!! Good luck!