Do you have to remove the I-Pone 5S from the OtterBox Defender Series case during battery charge? Heat issue?
1967397
My husband uses it everyday and has never had heat issue and he can charge the phone without removing the case.
1967398
I charge my iPhone 5 in this case all the time. It has never had any issues. I'm not sure if there is a battery issue between the 5 and the 5S, but I haven't had trouble. I haven't had a reason to take my phone out of the case in the 2 months I've owned it.
76231
No I had to take the case off to charge the phone. The only case that In was able to use was an ultra thin metal case that had a wide opening at the bottom of the phone..Purchased it on Ebay (It is the following "For-iPhone-6-4-7-Plus-5-5-Premium-Ultra-Thin-Slim-TPU-Gel-Skin-Case-Matte-Cover)
516637
I didn't notice this issue yet so far. My iPhone 5s heats up a little bit sometimes even when I use the original charger wire which comes with the iPhone purchase. You may want to test with the original wire as well to see it that happens again.
1697565
It's supposed too, but mine only charged the phone my case is always dead and doesn't work. And it overheats my phone like really bad. I honestly wouldn't recommend anyone to buy it. & its really bulky & heavy.
1582568
The charging card mounts inside your case and can be removed when you like. You hsve to remove the charging card like the battery. It does not interfere with charging with the cord if left in. I use wireless charging and the wall charger. The best of both worlds.
209556
I do not remove the case to charge my phone. I have not removed the case since I put it on. I have not dropped my phone but I feel the case is strong and sturdy. I'm thrilled with my phone case and purchased two other cases for friends.
1142645
No. But I noticed in general the case makes the phone *very* hot. Occasionally I have take the case off so the phone can cool down.
473419
Yes. There are times when the computer heats up and I remove the case. However, I looked up online and some site also said that my computer heats up even without the case.
1295021
No need to remove the case for charging. Its perfectly working with the case. :)
1479847
I haven't had any problems with it heating up the phone and have had it on for more than an hour in the hot summer sun. It doesn't need a battery charge at all. You can use the screen just like normal through the clear screen and it works pretty good. You do have to push a bit harder, but I can still swipe and unlock my phone through the screen.
237452
Yes, I leave mine off until I get down to about 20-30% power on until recharged to 100%. I'll turn it back off and I can do that 2-3 times per case charge, unless I forget to turn it back off when recharging the phone. Be aware that it does get warm to the touch when charging the phone, not too hot but you know it's on. Also make sure your lighting plug port is clean as if it traps dirt or anything it can scratch the connections and cause issues with the phone. Otherwise highly recommended.
199024
I am starting to have problems too, my computer is getting over heated and shuts down. As to your case, how long have you left it on the charger without usage?
2235221
Hello, for your information, I never take away the case when I charge the phone, no matter directly from the charger or charging pad. WHY?
400882
With my normal charger, yes. I do not need to remove the case to charge my phone.
809917
sorry-- here's the reply including the link to the video...I didn't have to remove (or do anything) to the protective casings. I can only suggest you recheck what you're trying to connect to what. Here's a video about replacing the Verizon battery which may help give you a visual. The OEM battery in the video is a bit different but the close ups (at about 3:30 in, near the end) might help. Feel free to ask a follow-up if I misunderstood or the problem persists. Good luck! http://www.youtube.com/watch?v=uk63rADEFkA
24211
Back of phone got to hot for my liking . I no longer use the base charger. May be better if the otterbox cover is removed . I dont see me removing the otterbox cover every time the phone needs charged.
142223
no need to take the case off to charge you can charge it normal just look at the right side of the case and you will find the charge port