Cannot get these cartridges to detect. Comes up "Cannot Detect". I've tried everything I can think of???
1942054
The cartriges were not recognized by my brother FM-J870DW, why, I don¨t know.
1942055
I have not problem with mine. Some of their cartridge have a metal strip on top that u have to scratch off for it to detect the cartridge. But that was laxmark.
1942056
I bought the same ink cartridges and had the same problem. I do not believe you will ever get them to work.
1942057
Waste of money. I had the same problem and did write a review. Problem is I didn't start using them until after the return period.
1942058
If inkjet is not recognized by printer，1. Remove the transparent seal, and wiggle inkjet a little bit to make a better adjustment for connection with printer, then put in printer again. (This is to fix the problem of inkjet not in exactly correct position in printer)2. If still not working, take an eraser/soft tissue paper to wipe the touch point of both inkjet and printer machine. (This is to fix the problem of poor connection between inkjet and printer)This is what I received when asked same question. Have not tried it yet. Good luck.
1942059
I have a Brother MFC-J870DW and have had no problems. Have purchased more than once. The person at Cartridge World has suggested to me that I always disconnect my printer before installing new cartridges. In fact, he recommends disconnecting power for a minute or two every month. Don't know if this will help, but hope it does.
1942060
I have the same problem. Our printer doesn't see it and when I looked at the part that should have a small post it is actually a spring instead. They are not compatible with the Brother printer.
1942061
I have a brother printer and they don't work at all with them. They will not detect them.
1942062
Price is right, so far so good.Just use the first set, don't know how long it last?
1942063
This happened to me today. As long as you didn't throw out your old cartridge you're fine. Just remove the little circuit board on the top of the original cartridge and swap it out with the one on the new 2inkjet cartridge. Once I did that my printer automatically recognized it and everything worked just fine! It's super easy to take the circuit board off, just be careful not to lose it!
1780387
Do not buy these cartridges! They don't work , see the cheap price?? You get what you pay for . Threw them away
433871
I went thru the same thing. Contacted the seller and they sent me new ones and I had the same problem. I'm not happy with the cartridges OR my printer. Wish I could give you more help.
2104839
These cartridges all have small id chips that allow the printer to recognize them. Have you ordered the correct cartridge for your printer? I have used these for years and every one has been recognized by both of my inkjet printers with no problems.
628395
Hi. Please take the cartridges out, then please turn off printer and then wait 20 seconds. Then turn on printer and don't put in cartridges yet. Wait until the printer starts up. And when it prompts for the cartridges. Please put them in and do 2 test prints. This should work. Please let me know. Thank you
1641106
NO, the Printer did not recognize (or detect) the cartridge. NOT one of them worked with my MFC-J870DW printer.Color or Black....none worked. ABSOLUTE WASTE OF MONEY!!!
1870768
My printer consistently rejected the cartridges after using factory ones. May have been a seating problem. Not sure as of yet. Resorted back to factory ones
403962
Hi John, the cartridge are supposed to be "plug and use", if they are not being recognized by the printer, contact the seller, they should be fine to replace them for you. It happend once to me on one black cartridge, the seller asked me to trash it and he send me a replacement one that worked fine.
1270361
It's been awhile since I installed the cartridges from that purchase. The printer may have asked me to confirm that they were 'epson' cartridges (which I probably would have said yes) or there may have been a warning about nonepson-ness where I had to say yes I want to install them. Seems like the clips or tape preventing ink leakage needed a 2nd look. Rebooting he printer before and/or after installing the cartridges may also help. Otherwise it sounds like a faulty chip(s) in the ink cartridges.
451235
I know that some folks have responded that their printer could not recognize the cartridges when loaded, however I have had NO problem. These Cartridges have worked great for me!
1641108
Im sorry about that, the bullet points on the listing said they wouldn't work with the newer printer, however we fixed it now and now they'll work in all printers, these are now the new generation of these cartridges, and please contact us about the bad ones you have so we can replace with the new ones, Thank youLisa
158260
I hooked mine up and had the same problem. There's an adjustment on the cartridge that should fix the problem. It should be on the instructions. I thought mine was broken and after the adjustment it's been fine ever since.
912544
You did not provide the printer model.Now, did you try to replace the cartridges with ORIGINAL ones? Even empty ones will do, just to test if they are recognized by the printer.(ONE cartridge will suffice for this test.)If the printer will recognize such a cartridge (even an error msg. will serve as 'Recognize'), you know what I already know: never look at this vendor and his products again...
1629659
What exactly is the issue you are experiencing? Please advise with the codes on the cartridges received and whether the fit your printer, as the ones you ordered are the correct one for it. Please contact us and if all the troubleshooting failed, we will proceed with the replacement instructions accordingly.
1643637
I am still using my first cartridge, so I cannot be of any help, but can you contact the seller to inquire about your problem? I see someone else had a problem, so I will be on alert when I change to the new one. Sorry I cannot be of more help. bummer...
376850
Had the same problem. Be patient. Remove the cartridges and re-install the cartridges making sure to seat them fully.
1190158
I have a similar printed and the refurbished cartridges work on mine. Don't know why they will not work on yours. Sorry I cannot be a much help.so