Where do we go for warranty claims? As iTP is apparently no longer in business.
1961954
I found this: "ITP merged to Olight. Now, ITP A3 is Olight I3" (here the picture http://ecx.images-amazon.com/images/I/51DpiDI1r%2BL.jpg).By the way, you always have return policity. If the defect is not immediately detected, it is unlikely that they will. The fleshligh is solid. No loose parts, no buttons.
1961955
I found this: "ITP merged to Olight. Now, ITP A3 is Olight I3" (here the picture http://ecx.images-amazon.com/images/I/51DpiDI1r%2BL.jpg). By the way, you always have return policity. If the defect is not immediately detected, it is unlikely that they will. The fleshligh is solid. No loose parts, no buttons.
1961956
I would not know that info but I have bought another light for my emergency kit and both lights are built like tanks. The one I bought for work still runs flawless after the abuse I put it through. If warranty is really an issue for you I would suggest buying a Fenix Light there very good also. Good luck with your choice.
1961957
I was unaware that iTP is out of business. Sorry I don't know the answer to your warranty needs.
1335341
I diligently filled out the requisite paperwork to get the warranty, sent it to the address on the form (44370 Nobel Drv. in Fremont CA) and just had it returned by the postoffice, saying it is not deliverable to that address. ASUS!!!! That is not a good start to our relationship. :( I am going to report them to my local newspaper in Chicago to see if they can get to the bottom of this.Be warned ASUS and those of you considering such a purchase.
807194
I could not find any place where it mentions a warranty? I would believe it doesn't have one.
280043
Good question... I did not see any kind of warranty in the package... Where can I have it?...
2201
I'm sure you can just call them up and ask for a replacement. Or just look up the company website.
99493
Does anyone have the number they used to call for a replacement? We are having this problem as well.
145130
I went to your link and they apparently have now removed their Post-Order Guarantee as there is no longer any reference to it.
896962
If I remember correctly, this is the one where the software company for it went out of business. If it gives you a name, look it up on the net to confirm. I sent it back.
1261522
I haven't had to use the warranty yet. I believe you go through amazon and they will tell you how to replace it.
701991
The vendor I bought from offered the warranty, so you should contact the vendor to verify.
1011418
There was no warranty card in the package when it arrived. I'm fairly certain that it is not "technically" warrantied.
965995
I bought from a unauthorized reseller and it quit after 14 months. I called T3 and they said it was not under warranty because I didn't purchase at an authorized dealer. They did offer me a replacement at half the cost. So Buyer beware.
1011353
Same thing happened to me after about 6 months. There is a guarentee and I requested my money back. They would also replace it. THey were excellent about it too.
135568
I hope you do back up. I would think your company has disappeared so you'll have to do a restore:( Good Luck. Ask again if you need more info. Michael
2029062
Talked to Smart Guard today. In order to transfer the warranty to you I have to supply them with your information, name, address, telephone. You may send that to me at my personal eMail address...cod...iroc...at...gmail
999838
Go to their website and scroll to the bottom of the page. there is a place about warranties and replacements. Click it. I assume you will find what you need there. I haven't had any issues with mine but that's where I would start.
997538
I tried contacting them with a small concern I had and they said they don't carry it anymore - to check with where you bought it. So I guess the year warranty would not be valid? Either way --- it wound up still being fine to use.