My mesh basket is stuck, or I just can't figure out why it's not coming out. I don't have the manual for this model. Any ideas?
1943142
Google the model and brand and I am sure you can find the manual on line. Good luck, I haven't had any problems.
757757
If you received the basket without an additional bracket in the box, then they forgot to pack it in the box. This happened to me so I messaged the seller and they sent me one free of charge. Once you have the bracket, it is pretty obvious how it installs.
1687066
I removed the mesh from mine. I have had trouble with the pots popping out of the ground in the past.I have had excellent luck with my peat pots. Thank you for your service Sir. If you were in Nam, WELCOME HOME!
158763
It is a little tricky but mine opens and closes. After inspecting it I see that as you may suspect, turning the handle right tightens it and left loosens it. Yours must be initially stuck. I bet if you can get it to open once you won't have any trouble the next time. ;)
184699
Thanks for your post - I just tried it now and it works! I had always thought it would break if I force it up because it seemed to be really stuck. But since you described how to do it I was more confident, and it now works! thanks again
1816910
Hi Helena, I guess theres no trick...too much of muscle power.. I had this problem, i somehow forced it into the base and it is stuck forever now i guess the two side bars went inside the middle one is out...but its locked
1959316
Check the website and/or contact someone there. They are very helpful. And I suggest purchasing the basket from them as well- more affordable
1170022
The basket is hard to get in because of the side clips inside the baker unit. If you are pushing down and it still does not go down, then you may need to rotate the turning blade on the bottom of the mixing pan to realign it to the bottom of the baker unit.
720636
I have the same problem with mine. I thought it might have just been because I was using chilled dough. When I push down it does not catch the metal to push out the dough.
744152
There are two tabs on the bottom of the basket. These tabs are used to attach the struts that attach to the front wheel to support the basket. The tabs can be removed. It will take some effort to remove them. Good luck.
1072821
After you remove the thin metal disk with the gasket around it to reveal the basket thing you speak of, pull that basket thing off. You should see a nut attached to the thinga-ma-jiggy that your pressure release valve sits on. If it sounds like marbles in there, it may be that the nut is not properly tightened. Mine was finger tight, just checked it now. See if that's the problem.... hopefully it is...tighten up the nut, then just pop that basket back on.
1189915
I don't know either. I tried to keep it open by placing a straight pin in the opening but now I can't get that out either. It is a problem.
1830289
I've had the same problem! It's impossible to get the water out too! Could there be a missing gasket? If you get an answer, please let me know. Thanks!
1288670
I didn't, I had a problem with my rim and had to return the whole thing. Guess they need to address that problem. Would have been nice to only have had to send back the rim instead of the whole freaking thing. Hope you have better luck than me.
1232769
Had that problem too. Lift the handle of the basket and make sure the ends go completely into the recessed area for them.
1483067
I would call or post the company! It sounds like your helper handle was attached incorrectly. Mine looks like the picture and I cannot see how the lid fits if the handle is tipping towards the inside. Good luck!
1290007
I just saw this question and I'm sure you must have it on by now but wanted to answer for others out there...I had a difficult time as well bc there's only a picture for instruction. But, I had also ordered a second small basket that came with its lid on so I looked at how that was on (just like the picture instruction) and realized I needed to use FORCE to snap it in. That's all it needed to go right on.