The picture says 24 month warranty. On what battery, bulb, housing? Is this facilitated through the seller, amazon, or some other way?
1946421
Most likely its Amazon for the whole light for a period of time. Mine is still working after 6 months . If the battery goes out just get a new one from Sony it a common charger.I figure if it lasts a year I got my moneys worth its so cheap . It sure is bright.
1946422
I just clicked through to the IGet seller info, under "replacement & returns" and it refers back to Amazon. Im guessing you would have to go through Amazons process.
1946423
Can't say anything about the warranty, but other than some connector issues, the 2-3 of these that I have bought and used for commuting for the past 3 years are still going strong. The batteries are the same as used by Tesla Motors in their first sports car and they are a generation beyond what you might have in an older laptop, fuse protected, etc. You can buy ten of these for the cost of a mainstream bike light of the same power.Your choice. You will get complaints from other cyclists about how bright they are...
1946424
Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an unexpected bonus.
1946425
I'll assume it's over the whole thing. Since judging from the number of hours of the light operation. But again it's just an assumption. BTW, mine works great, I haven't had any problems with its and was surprised at how bright it gets.
1946426
I do not know what it covers. I read the warranty card three times, and it's like talking to a person who cannot finish their thoughts. There is a line that, in part, says one year but the last line (#4) says "the company can interpret as needed". The lights works well enough, but I wouldn't hire the lawyer who wrote that to walk my dog.
1946427
It ships from China, takes 3 weeks. No warranty of any kind. Just dirt cheap item, worked for me.
1946428
Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an unexpected bonus. Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an... » Read More Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an unexpected bonus. « Show Less
1946429
The battery failed Feb 21. The Amazon return policy ended Jan 31, so now I have to pay shipping, and get only a partial refund. Don't trust the image. There is NOT a 24 month warranty.
523301
On the Sony Grand WEGA bulb, I think the warranty is one year...My last one lasted longer than that. Hope this helps...
991299
it was new, sealed. Do not remember about any warranty but it works and has worked for over a year. Would definitely buy it again if it breaks.Not expensive enough to worry about a warranty. You can replace bulbs if they wear out.
1642685
If under warranty you can send it to them and have it fixed. You pay the freight. Under warranty they will send you a bulb. There are no instructions or enough parts (high temperature crimps) to easily replace it. It is not designed to be replaced. My bulb blew up within 60 days. I fixed it with a new bulb, but I didn't consider my fix reliable. It works now but is destined for the garbage.
614976
Hi, check eBay or Amazon.com! If not contact the Seller and let them know that the bulb arrived broken and to send a replacement. Insist on it because the last thing they want is a negative review. Good luck!
551011
They say it's rated for 6000 hours. Can't confirm as I am no where near that amount of hours on new bulb. The housing is plastic.
21229
I've had bad luck with the generic lamps. Cheaper is not the answer. My neighbor works w/ amazon and basically said go with the best warranty. I bought from TWD, but the key is the 180 day warranty. Some 30 day warranties are just about right as the bulbs rarely lasted more than 3-4 mo.
905589
Sorry for the late response - Not sure about warranty but bulb is suppose to last for up to 30,000 hours. So far they are working very well.
1994186
So far bulb has worked perfectly (also brighter than old bulb). Very happy so far but has only been 6 months. Though I don't expect any problems with bulb life, I can't say for sure how long it will last. Warranty info should be shown on item description.
1922953
Not sure about the warranty. Might be 90 days. Bulb has been working perfectly now for about 120 days. Had previoulsy purchased one of the knockoff bulbs and it lasted less than 6 months. This phillips is a better replacement.
1163658
Yes, I purchased this bulb and received a 90 day warranty. However, I am very please with the item. No complaints... 8 months with no problems.
899502
hi frank, i would think 1 year from date of purchase would be the norm. however the seller should maybe answer this to be on the safe side. and to add. IMO, service life of a bulb is subjective to it's Handling, (shipping)(end-user install). then on to operating conditions. assuming your ballast/and it's capacitor's are working correct. capacitor's in the ballast do age and or might not be to spec, also know they are a High Voltage device. MH bulb start voltage is around 480v - HPS 530volts(1000watt), the capacitor's make that happen. how much heat the bulb has to deal with is an aging, bulb position, enclosed hoods should be vented know it takes more power (voltage) longer starts, less lumens, to fire the bulb as it ages. Don't run a bulb till it wont fire, thats hard on the ballast, once again less light these were used : vertical position /w parabolic hood, room temps never got above 84 degrees. the last one just went down a couple days ago as of this writing. thinking i had at least 3 of them (bulbs). so a year a so... cheers
2062432
It is a sealed unit. Bulb replacement would require breaking the housing. I would not/did not go that route. I replaced the whole unit. Cheers
1733941
Dear Valued Customer, Thank you for contacting us with your inquiry. This item is a generic compatible replacement and not the original bulb and housing. The warranty for this item is for 150 days for replacement and 30 days for refund. If you have any further questions please do not hesitate to contact us. Sincerely, Customer Service (1502)
74158
Nothing. We ordered one and less than 60 days later it stopped working. Couldnt get a refund or a new bulb. So finally i called Amazon and got a partial refund since the company I got it from refused to do it themselves!
2110317
I'm not sure about the warranty replacement bulb. Thankfully my bulb did not need to be replaced before one year it is still going strong. I would talk to the manufacturer if you have any concerns.
2220165
There should have been a warranty sheet with this product. I don't know it will be covered because its outside the normal wear and tear policy from what I remember. Its not a manufacturer's defect it was dropped. You could change the light bulb to see if that is the problem. Many times when the item is dropped the bulb is the first thing to go.