what would be the cause of this not working I did updated it also?
1940802
If you download the RIGHT program for your vehicles (there are 3 different ones and only one will work for each vehicle) on to your computer and uploaded that onto the chip, I really don't know what else would help. I hope this helps.
1940803
Make sure that you follow ALL of the directions and if it does not work after that, the technicians at Superchips are very helpful.
1940804
If you had a prior tuner on the truck like Quadzilla or bully dog they leave some of there software on so you will have to get you computer flashed.
1940805
Manufacture said it wouldn't read the vin or the bin was incomplete. Superchips said I could send it back to them and they would try to fix it. Tried to update on 3 computers and would not update. I sent it back to Amazon and got a refund. Would not recommend this product a few more folks I talked to wasn't as lucky when they plunged the product in it erased the computer on the truck and had to have it towed to a dealer to get reprogramed.
1724922
Mine doesn't work either. I also recommend others not to purchase as I got maybe 2 weeks use out of mine
1802534
Try making sure it is completely plugged in, otherwise take it out and try it again. Then if both of those don't work check to make sure you put it in properly and go into your settings and see what it's saying. I know when I first got it, it didn't read but then I looked and saw I didn't push it in all the way; after that it was fine.
86103
Well it may just be me, but I couldn't get it to work at all. I plugged it in and nothing. I will open up a support call at some point and try to figure it out. Answer here...
1646250
Check that all your drivers and firmware are updated could also be a poor connection, a bad wire or just a bad port all together
1308043
uninstall then reinstall. Also may want to look for updated drivers. Good Luck
2115181
Maybe a virus? I'd take it into a repair shop to make sure, then claim warranty if it applies
242689
edit; someone else asked same q and apparently it does. I bought it; will update if it does not work.
1179437
Did you plug the unit in? Mine works fine. Perhaps you should contact the a Seller for a new one.
1835733
You need to make sure the system is up to date. Mine did that at first and I realized it was not up to date.
180901
Remove the power cable from your computer and try it. If that works then this will too.
30777
try to refresh it , if it does not work then , try to uninstall and intall fresh drivers from nethope that will work out
1526504
Most likely you may have to update it to the latest firmware or do a reset to its original state. If this does not work, contact the vendor or manufacturer for support or exchange if the unit is defective.
1493114
Try the manual download. I had the same problem and after downloading the software to my desktop it worked.
1292118
Mine works fine. Maybe you should contact the seller? It could be defective
2200853
Try clicking on both, see if that works. If not try to reset your tablet. Sorry for the delay. Mine works.
1196872
Check your cables and connections. Mine has worked reliably since I got it. Try googling the problem