When you state, FREE SETUP, what does that include? Does someone come over and take care of everything...bring the packages to the bedroom &amp; assemble?
1950487
Yes, first the mattress arrives and a few days later a truck with everything else comes to your home. They set up and adjust everything and take the garbage away.
2251109
They should have provided you nuts/bolts and and handy little tool to screw those in. And instructions aren't needed. It's easy to put together, but they should have sent you all of it.
1916497
It means all the install parts, etc. are included. You still need to know what you're doing.
555797
So basically if I unpack it myself and find damage, I'm stuck with it?The thing is it's going to be a Christmas gift for my brother so I won't need it set up right away. Then I'll have to put everything back in the box before he gets home which will be a pain.
771761
Nicholas, On the set up all they are suppose to do is deliver take out of box, plug it in to the wall and turn it on to make sure it works then take box and packing away. Now, will that happen? No probably not. But that is the extent of what is "set-up". If anything needs to be put together like the stand that is up to you. They have a sheet you sing off on for all this but you might not see it. Then again my guy forgot and left his behind.Oh I'm on the east coast BTW. But yeah pilot isnt very good. BTW that plus dragging the tv behind him and mud being tracked in the house is a good experience from pilot at least from what I read LOL. Nicholas, On the set up all they are suppose to do is deliver take out of box, plug it in to the wall and turn it on to make sure it works then take box and packing away. Now, will that happen? No probably not. But that is the extent of what is "set-up". If anything needs to be put together like the stand that is up to you. They have a sheet you sing off on for all this but you might not see it. Then again my guy forgot and left his behind.Oh I'm on the east coast BTW. But yeah pilot isnt very good. BTW that plus dragging the tv behind him and mud being... » Read More Nicholas, On the set up all they are suppose to do is deliver take out of box, plug it in to the wall and turn it on to make sure it works then take box and packing away. Now, will that happen? No probably not. But that is the extent of what is "set-up". If anything needs to be put together like the stand that is up to you. They have a sheet you sing off on for all this but you might not see it. Then again my guy forgot and left his behind.Oh I'm on the east coast BTW. But yeah pilot isnt very good. BTW that plus dragging the tv behind him and mud being tracked in the house is a good experience from pilot at least from what I read LOL. « Show Less
1603624
No set up. But instructions were included and simple. Because of the weight. It DID require two people to set up. But no .... Set up was not included.
6304
ours is still in the box...my hubs is nervous about putting it together because of all the moving parts...we are looking into having someone come out if its not too pricey
2195679
It is at least partly charged when it arrives. There is nothing for you to do, because it automatically charges once you install it.
513370
You have assemble it. Just remember to say tool in case you want to adjust bedding
1440986
Agree with Scott. The free stuff is enough for me. You do need to set up an account on their website, enter your contact info for email or SMS, verify email or SMS, and assign your system to it for everything to work. This is a fantastic product and I highly recommend it!
539849
My computer arrived in the factory box with shipping labels attached to it. I was out of town when it arrived, and had to have someone go to my house and take it inside.
1987839
Yes you have to assemble but I was very pleased with the packing, the instructions and the hardware was all shrink wrapped and labeled in a manner that was so easy to follow. I really had no complaints. Most manufacturers should really take notice on how helpful this company made the assembly process.
99675
Yes, everything you need to install is included. It's a 10 minute job at most.....
2016505
When I ordered it from amazon, they assembled it onsite for free. I was surprised but they said it came with the purchase. Either way, we assembled the chairs and they were so easy.
2004931
I had mine professionally installed, but after installation, there is a setup wizard that walks you through the setup very simply.
6616
Its going to be delivered but its curb side and you will need to put it in your home. Unless you make arrangements with the delivery company and you must pay extra for this service. Assembled is the most complicated situation. The instructions are terrible and not friendly. You will need to figure out how to in many situations. My husband was so frustrated with the instructions. If you find somebody to help you it will be good. Once everything is up and running you have a great machine.
378859
You will receive big boxes (2 or 3) and you will assemble it inside your apt. Hope this helps.