Can someone please tell me how to get the hammock to stay on the top?
1971051
I did the same thing as the first two replies and have had no problem. My cat had to be enticed up to the hammock for a couple of days (with catnip), but now she loves it!
1971052
Not sure why you are having a problem. I put it together several months ago and my cats love it. I have not had any problem. If I remember correctly, you have to attach the posts to the hammock first and then attach the posts to the base.
1971053
The hammock should be secured when you twist in the scratching posts on the sides.
1971054
The two posts are screwed into the bottom edges of hammock and the posts are bolted into the stand which has to be done through the cubby hole in the stand. Ours is very sturdy and handles a very active good sized cat. Hope that helps :)
1971055
I attached the hammock to the poles first and then attached the poles from inside the bottom part and have had absolutely no problem. I have a very large cat who loves to sleep in the hammock and it is very secure..hopethis helps.
1971056
You have to build it from the bottom up to the top. Use the Allen wrench to tighten the screws for the hammock. It's a pain in the butt. I had to call customer service because I couldn't figure it out.
433220
I just got this and put it together fairly easily. I can't get the final two corner of the canopy on. You need to pull the fabric taut and I don't seem to be strong enough. Any tips, am I doing something wrong?
1263112
Hi Lizh...I am not sure how it should go on mine was already attached when I got it. I would imagine though that you just screw it into the top as far down as you can until it catches. That may do the trick
1540936
mine doesn't adjust, it is set to the tallest. When I try to lower it, nothing moves? Does anyone know why? Thank you
938437
The hammock lines must be placed higher than the tent netting such that the netting hangs on the hammock lines when no one is sitting in the hammock. When you get into the hammock, the hammock lines should be high enough so that no stress is placed on the tent netting when you get in it. It takes a few trials of sitting in it gently, but once you figure it out, it works beautifully.
1465185
I had the very same problem but the answer is quite simple. The whole top lifts off. Good luck!
1518501
Hi, i'm sorry i bought this Hammock Stand. When i bought it i thought they would mention the size of the Hammock it could hold. Well they didn't, so i send them an email asking if they could help me out with that. I can"t quit remember< but either i didn't get and answer back from them. Or the one i got back was useless. So i got a stand in the garage for three years, but no Hammock to go with it. Write them first, if they give you an answer, find, buy it. But if it is like my answer, "Forget It" !
1470343
I have tried rocks with no success - it keeps falling over. I basically have to apply advanced physics to figure out how to keep it up - ie balancing the weight of the clothes exactly. Really annoying.
899703
I just emailed the company about shortening the length and was told that I can tie a knot at the ends. Each knot will shorten it by a foot and it will not damage the hammock.
1058054
Twist (like you would a jar top) and turn it. It will go down and then secure it by turning it into place.
1819747
Are you sure you have the right pieces in the right order? I did not experience any difficulty stabiling my stand. perhaps you could try putting the base together first, making sure it's secure,then adding top/higher pieces? Am sorry, this prob isn't much help, but mine was fine.....
1697463
I believe the problem is the two ends of the hammock are held together by zip ties, and not that great of zip ties at that, at least that was the problem other reviews were stating. I personally never gave the hammock a chance as I went out and bought a Eno Hammock, which is expensive but well worth as long as you don't spend the extra 20 or 30 dollars to buy the tree straps and use 550 parachute cord instead. I doubt I helped u much sorry Stephen Mattie
2177579
It's locked in place. Twist the green ring until it snaps out of the lock position, then it should move up and down for you :)
1999713
There are holes in the back of the top supports. When you get the back canvas in place, screw the crews through the canvas into the holes. That keeps the back from sliding off. I had the same question, but finally figured it out (with help from my kids).
1175537
I think the top of frame to top of frame is 11 feet something. You could hang it as I did with mine but the hammock sags so much you touch the ground when you are in it. My 4 year old grandson even hits the ground. If your hammock is something other than a normal hammock I would stay away from this.
2173550
Very carefully. It took my husband and I the better part of a day to get the fence up. Take a deep breath and be prepared to have a lot of patience. I literally took it a piece at a time and unraveled it. If it was too tall at the top i'd start there and work my way down if too long at the bottom I'd try to start there and work my way up. I'm sorry I don't have a better answer, it wasn't easy. I wish I had never bought mine. Not happy with it.
2070807
There is an adjustment on the end that attaches to the house that will tighten the canvas up. If that does not work just rewind the canopy back a touch and it should tighten up the slack. Hope this helps