Been charging for 5 hours, light still on. Will not power on when I disconnect, why?
1934157
Did you try holding down the power bottom for 6 seconds? That works with mine
1004675
Just tried unplugging and plugging into power. Light was on prior to plugging into power. Light did not come on after energized. Needed to be switched on
1128692
Mine has a red light that comes on and stays on while charging. I will update when it's done charging to let you know what it does.OK, after charging the red light went off. At that point I disconnected from the charger and reconnected it, the light came on for a second and went right back off so it looks like you're fully charged. Hope this helps and enjoy!!
1599226
The only time mine doesn't come on is when it doesn't need charging. Let it discharge more and plug it in.
2254322
I don't know. I just installed it and put it on charge until the fully charged light came on.
470663
I'm having the same issue,I just received mine today and strait out of the box red light wont come when connected to charging port.
817765
When i charge mine, a light does comes on. I cant remember the color but a light comes on.
778574
Hi, When the light is green its not charging any more, Battery is at 100%. its supposed to start discharging.
1691400
The light is supposed to turn off when the battery is charged. If it only works when plugged in, that defeats the purpose. I'd contact the maker. Sounds like yours is defective. BTW, did some long workshops this summer. did recharge during the lunch breaks. The battery seems to last about 7.5 hours.
1383393
You must have a bad one. So far I have used mine for 4 hours not connected to power and no issues.
1707863
Thanks, If I can get/keep a connection I'll try downloading the driver. Already did the power saver. No luck for me there.
2242481
With the battery in the modem, I would unplug the power cord and see if the 'Power' light is still lit. Hope this is helpful.
168594
It shows that the power is successfully connected. It goes out but never lets you know when fully charged. Sorry, I just let it go for a few hours.
1162783
Yes the red LED is supposed to turn off when it is done charging. Try another cable or try a wall outlet if you have not already. If that doesn't work, you may want to get an exchange if you still can.
233782
I just tried pulling the plug, then plugging it back in. Obviously it turned off when the power was cut, but it won't come back on until the power button on the light itself is pressed.
1411309
My light (green) stay's on when charging. It goes off when complete. Mine only blinks when the battery is low. It sounds as if your battery might be faulty.I never use tech support on anything. They usually know less about their products than we do!
817429
The led light show when it is charging. Unplug the power bank and press the button and the light should go all the way to the top.