What are the steps for using the hose? All the manual says is to flip the brush-cover down in place, but I'm still getting no suction from the hose.
1937642
The brush twists and pulls... It has very thin guides in the plastic that if you twist or pull too hard you can pull the brush right off the hose. You need to put the brush back in original position to get the vacuum back.
1937643
The hose provides suction for the unit no matter how it's used. So if the hose is not working at all, then the no matter how the unit it used, it's not working at all. The shield that moves over the brushes just prevents them from beating anything when you are using just the hose.
1091703
Sounds like either you are not placing the rubber tube snuggly over the hose or your pet is moving it. I have placed ours on a skid proof mat (my dog is a sloppy drinker!) so it stays positioned correctly. That might help.
279509
I agree Angela, I find the hose is supposed to stretch but not as long and easily that I would like. I confess to using a small portable Oreck for long reaches and an extension pole with a dust rag attached for high ceilings. I really do like the way the Hoover picks up hair in the carpet, too bad I can't get the dog who sheds to do the vacuuming:)
338210
Water hose goes on one spot. Drain hose at end. Brush at other end. Turn black handle to let water make suction.
1789720
Take the cover off, lift with the handle and turn upside down. There is a screw cap, unscrew and fill with water. Put back together and turn on. It should work.
1639533
Look closely - this is addressed in the instructions - has something to do with dismounting the hose reel and setting it on its' side and cycling it, as I remember it. Also, maybe you could try to pull out more hose and try again. Short hose pulls are under less tension.
1913839
Directions for this are very poor,you will have to figure it out using trial and error. Look at page 6,owners manual vacuum description picture item #14 hose,also page 7 inset #3.2 ,disconnect end from vacuum at the base and connect to stair hose #19--other end connects to wand item #2 see also item #13 this is where the hose connects to and you then pull the wand out and connect the tools to the end of the handle. It seems to be a very poor design .
1540210
With my experience with this vacuum, the handle was never strong enough no matter what I did. Check to see if it is clogged at the bottom if the hose where it connects to the bottom of the vacuum (near the bristles). Mine always clogged there.
1608308
I have the same problem. It's very annoying. Only thing I can think of is to tape it but then it would be a pain when you need to put the brush attachment on. Poorly designed.
861862
I've just grasped it firmly right next to the joins and pulled gently but firmly. I didn't pull hard but did do light tugging. I also will gently twist it while pulling it apart as that helps break any suction that might be holding it tight.
1537234
You can do one of 2 things. Hit Manual Seal (with the bag in the vacuum area) and it will suck for a second or so then seal. Or you can hit the start button and then hit the manual seal to stop the vacuum process. Hope this works, I surely like mine.
571131
Plug the base in an outlet. Set the brush handle on the base. It will go both in forward or turned around toward the back. A blue light comes on to let you know the handle is on. I leave mine on the base all the time with no problem.
1060376
I have never had any problem using just the hose. It was one of the reasons I really like this vacuum. I put it in the upright position and yes, I do put it to bare floor if I am using the hose for a little longer than a quick clean up. Hope that helps!
338779
It connects to the hose. It takes some getting used to as it "articulates" (moves) both up/down as well as sideways, sometimes both at the same time. It took me a few times of using it to get used to it, although it still drives me crazy sometimes - I wish Dyson would just offer a plain hardwood floor brush like the older models used to come with (my old Dyson hard wood floor brush will not work with the newer Dysons, of course! And, it does work on the uprights - I have the DC41 Animal upright.
1275681
I found there are tons of YouTube videos that show you step by step how to take it apart and clean it. Mine wasn't working at all - the toggle had no resistance and wouldn't permit the airflow to pass through the brush. My husband watched the video and took it apart and put it back together again. Tedious but definitely something anyone can repair. Not sure if your problem is from dried makeup or perhaps a Non-Dinair product, but I'm sure it can be corrected. Good luck!
884980
I just checked the manual. There is no area to hook up a vacuum hose. Sorry.
2076537
If you are talking about the main hose that has the crevice tool fitting on it, it is a left handed thread. Tighten by turning it counter clockwise. Maybe try some silicone or soft glue. It is one of the flaws of this vacuum. And honestly, frustrating..