I plugged this into the computer but nothing shows up. it says its compatible with windows 7 which I have. does anyone know why it doesn't work?
1970151
When I received mine, all I did was plugged it into the computer, I was not on line, just my face page. Good luck. Ed
1970152
sorry it took so long to respond...try going to computer and then click on usb storage device
1970153
Mine took a short while but did come right on when I followed the written instructions. However, there is not enough room for all my medicine nor records so am disappointed in it. You can't add just any file to it...you have to use their forms which are not sufficient for me. Is a good idea though especially for DNR.
1970154
Sorry it worked fine for me. Might check and see if there are different ones for different Windows..I used mine in XP.Try using your search or your add programs and see if there, and open it there. Hope this helps. I and my Dr. really like mine .
1970155
I had absolutely no problem with mine. Just followed the directions. Could it be defective?
1970156
Thank you everyone for your feedback! Mine must be defective because I've tried multiple ways and searching for it and it still doesn't work. thank you though!
1970157
I am sorry I can't tell you why it does not work, I bought two of them and they have opened everytime I needed to put information inSorry I can not be if more helpMarilyn
995494
for windows 7 it should be plug-&-play. if it still doesn't work after a restart it may be a USB issue. check to see if your USB is configured properly. also check to see if all the USB contacts are clean and making a good connection. beyond that i can't help because i use a mac.
1487206
I have Windows 7, and it works with that. I don't know if it works with later versions of Windows.
2203831
I have a driver installed on this computer which is a windows 7 machine and it works fine. I will email it to you if you furnish me an email address to send it to. It's in my "installer" directory so I should be able to email a copy of it to you.
1903296
It loaded right up on my Windows 7 laptop which is 6 years old. Unless you are using XP/Win98 there won't be a driver. Did you plug in both cables?
1304408
I didn't. I just plugged and it worked. I think this is the way newer operating systems work. I remember older OS you had to download the latest drivers to get it to work.
316369
When I plugged mine into my Win 7 PC the drivers were automatically downloaded. It did take a couple of minutes of searching before Windows found them but I didn't have to do anything myself. I don't know where to find the drivers if Windows can't find them for you.
1818486
I CANNOT get this device to show up on my brand new Vaio running Windows 7. It says the driver is installed, an update says I have the latest driver, I hear the 'connect' sound when I plug it in, but the little power LED on the device just lights up and goes right out. I turn around and plug it into my old XP computer......... and it works fine. So now I have to put the diskette in the device, device into XP computer, XP files to thumb drive, thumb drive over to laptop, and finally copy! ARRRRGH! What started out as a big project (100 diskettes) is going to take forEVER. :-/ Why, oh why, will it not show up in my Windows 7? Good luck to you! LOL :-) I CANNOT get this device to show up on my brand new Vaio running Windows 7. It says the driver is installed, an update says I have the latest driver, I hear the 'connect' sound when I plug it in, but the little power LED on the device just lights up and goes right out. I turn around and plug it into my old XP computer......... and it works fine. So now I have to put the diskette in the device, device into XP computer, XP files to thumb drive, thumb drive over to laptop, and finally copy! ARRRRGH! What started out as a big project (100 diskettes) is going to take forEVER. :-/ Why, oh why,... » Read More I CANNOT get this device to show up on my brand new Vaio running Windows 7. It says the driver is installed, an update says I have the latest driver, I hear the 'connect' sound when I plug it in, but the little power LED on the device just lights up and goes right out. I turn around and plug it into my old XP computer......... and it works fine. So now I have to put the diskette in the device, device into XP computer, XP files to thumb drive, thumb drive over to laptop, and finally copy! ARRRRGH! What started out as a big project (100 diskettes) is going to take forEVER. :-/ Why, oh why, will it not show up in my Windows 7? Good luck to you! LOL :-) « Show Less
2166704
Don't use the disk, just plug it in, and it should work. If not look online for the driver download.
69715
It works fine for me, using Windows 8, it's basically hardware only, I see no reason it wouldn't work with Windows 7.
1145518
Have you tried using it on another computer? Or perhaps a different USB port? Is your computer fully updated? Do any other USB devices work when plugged into the same port? If all else fails, it may have a defect and you will need to exchange or return it.
1412264
Try contacting the manufacturer. I'm running it on Windows 7 and it works fine.
634631
I am having the same problem. It won't show up on my control panel and the computer won't detect it as a hardware device. I have some pretty important stuff on it too. I don't suppose you found out how to make it work since you posted this comment?
255381
I have no problem with mine using Win7 just plugin and let Windows download the driver.Have you tried different USB port? I suggest using USB 2.0 ports instead of 3.0. I Have the same problem with Windows 7 and found out I've installed too many USB devices to my system and there's a lot of drivers tied to my usb port that causing the issue using a different port works for me.
1307693
I know it works with the Windows 7 professional version. I read elsewhere that it doesn't work with the home version. I'm not sure if there is a way to run it in comparability mode? You may have to consult a 'tech' person to find out.
1195899
maybe you should check your computer setup, because I have tried it on windows 7 and 8 and do not have any problem at all. Try other computer with the same operative system, so you can be sure that is not the device. For me it works great
2260523
Not sure. It barely worked with Windows 7. I suspect it barely works with anything for that matter.