Several weeks after purchase, the green plastic connector split in the middle, asked for help from seller, but no response, so buy at risk, no support
1957674
I haven't had such issues with mine. BTW, I ran into the same concern with the other customer about the CO 2 refill from the Paintball refill shops. I am not so sure whether or not it can be a health issue. If there is a concern with the Paintball Refill Shops, he/she should try to have his/her CO 2 refilled from the Wine and Beer Refill Stations, instead. They charge a lot more for the refill, though.
1957675
I've had no such issues with mine. However, I recently went to a paintball supply shop to have my cartridges refilled and the owner was concerned about filling a cartridge that would be used for human consumption. He said he couldn't vouch for the safety of the CO2. Does anybody know if this is a real concern? Do they need a special filter or something?
1834260
contact there support. good luck. (cause they don't have one. i regret buying this piece of &%@*)
728856
I didn't get any warranty information. Installation is very tight I would make sure all theelectrical connectors are fully connected wires are not pinched or tabs on the connectors bent over.
1519835
I don't know where to buy a replacement, but it's not worth it. Call or email company you purchased it from.
818496
I bought mine because a friend had one; he spoke highly of the case as much because of the customer service he got. He needed something replaced and the company jumped right on it. I say give them a call and see if they can help.
1549028
mine broke also and I had to get friend who works at molding plant to make me one. Connectors are no good, 2nd one for me that broke. If you can buy one I don't know where.
497389
A word of cution, I ordered mine 2 months ago, and it was derived with one side snapped in half, and the seller redirected me to the manufacturer, who has been absolutely no help at all.
1839494
Sorry, mine just stopped working pretty sooner after purchase. Took it to designated repair shop, no parts available. Greenworks sent me another model for replacement, no problems so far, better design.
600533
it works, look forward to get zero support I mean zero support one day after warranty up they don't fallow up on their commitments, I would look for another vendor
1626873
We would suggest contacting the manufacturer for technical support. Or if within the sellers policy you may be able to exchange the item.
1931912
Piece of junk IStun &gt;&gt;d on't waste your $$$ &gt; it broke after 8 weeks and came apart &gt; couldn't get it to charge
1485864
Hello, I'm on my second pair as I had an accident with the first and snapped off the connector - my fault. Both pair were bought in two different countries at different times to where I live now, so any warranty issues, had I pursued them, would probably have been negated and not worth the bother. Afraid I cant help, you could check out the website for their policies. Good luck.
325821
I have same problem - company want £25 for replacement!!!! Told them it was still under 2year warranty - now despite numerous emails from me - they won't answer
573364
Have you considered it might just be a bad cable. No matter how ridged a companies quality control is a faulty product can slip through. Have you asked twisted vines for a replacement?
854922
I didn't have a problem with the connector. With my pair, one of the speakers stopped working altogether after only 6 months and the cushion on one ear popped off and was lost. I was really disappointed with these, especially considering the amount I paid for them. I have a pair of Bose. I'm really happy with the sound quality and they have a great warranty service. The customer service folks were always so helpful. I would buy from them again primarily because they have a no-hassle warranty service.
1750505
Don't buy doesn't work properlyin there sEller won't respond to you when u ask question or won't to return the defect
1115496
Mine broke too. :( I would love to know the answer to this question .. anyone know how to contact the seller?