why will the headphone`s blue light not come on for the first connection? they are charged.
1953219
Hi Melanie, I have not had that problem. I did contact Satechi's customer service about a another question and they were very helpful. The email is support@satechi.com. Hope that helps!
1953220
The light turns solid blue when charging is complete. Once Bluetooth connection is established, the light blinks blue. Please make sure Bluetooth is turned on on your device, then refresh your Bluetooth list to scan for devices. Select the BT Lite to connect. For further assistance, please email support@satechi.com.Thank you,Satechi Technical Support
267827
They probably need to be re charged. Mine still work fine. If it allFails try re- pairing ot to your device
342709
Is your bluetooth on? Make sure you go to settings and turn it on. Did it come with a charger? It may need to be charged also.Mine had a on/off switch in top right corner on the side..i couldnt see it. Had to really look for it.
1820137
The charger is a little lose it happend to me TONSSS OF TIMES. All you have to do is make sure the end piece is plugged in extra tight and wait for the blue light to go on. If that doesnt work then you might want to replace it.
1603578
On one of the ear covers, the opposite one of the on/off switch, is a small jack that the charger cable plugs into. the light on the on/off ear cover should then glow red until the headphones are charged.
136023
Sorry i don't know what to Tell you. Make sure you don't have any other device with Bluetooth around. Make sure is charge
928389
You need to fully charge the head set; by inserting the cord as much as you can into the ear piece, might be a stiff at the beginning. when it is fully charge it will light up with green color. to turn it on you need to push down on the power button for 5 seconds. It will start to synchronize with your phone. Make sure your phone is blue tooth enable / or on.
878305
The blue light should come on when you plug it in. If not my quess is there is something wrong with it and I would return it.
199532
On our unit the charging light only comes on when connected to the USB wire. When connected with the headphone connector have not seen the charging indicator come on.
713806
I would try other headphones in my phone first. If nothing happens it's probably a factory defect. If it does the same thing, it may be your phone.
2069251
Make sure the headphones are turned on (blinking light). However, I am sure the manual does describe the steps in order to use the aux function instead of the bluetooth. The headphones will not work regardless of the function chosen if they are not turned on.
1504374
Not sure of the problem but once you connect the headest up with the laptop it should work. You can always delete the blue tooth altogether and start again.
2133857
My headphone pair worked fine. I always turn on the headset on first and wait for the 2nd beep (the one that lets you know that the headphones are searchable), i go to my device and turn on it's blue tooth and look for RevJams. That's the name of my blue tooth headset. It might be yours too. Anyway, try turning on the headset first and then the device's bluetooth. Hope that helps! :)
956332
This has never happened to mine.But I would unpair it and do a new pair up.Also you can try taking out the battery for a minute that should reset it. And try it again see if that helps.
1740695
Double check to be sure the headphones are positioned correctly on the charging station. They should 'click' in place and a red 'charging' light should be on. If you're sure they're on the station right, you might want to change the rechargeable batteries IN the headset. Sometimes they sit on shelves or in warehouses too long and the batteries, though rechargeable, aren't 'forever'. Failing both of these options, contact the company and tell them you got faulty merchandise and want a replacement set. Be insistent, be nice and if you get nowhere with whomever you first speak to, ask for their supervisor... and so on and so on. Good luck Double check to be sure the headphones are positioned correctly on the charging station. They should 'click' in place and a red 'charging' light should be on. If you're sure they're on the station right, you might want to change the rechargeable batteries IN the headset. Sometimes they sit on shelves or in warehouses too long and the batteries, though rechargeable, aren't 'forever'. Failing both of these options, contact the company and tell them you got faulty merchandise and want a replacement set. Be insistent, be nice and if you get nowhere with whomever you first speak... » Read More Double check to be sure the headphones are positioned correctly on the charging station. They should 'click' in place and a red 'charging' light should be on. If you're sure they're on the station right, you might want to change the rechargeable batteries IN the headset. Sometimes they sit on shelves or in warehouses too long and the batteries, though rechargeable, aren't 'forever'. Failing both of these options, contact the company and tell them you got faulty merchandise and want a replacement set. Be insistent, be nice and if you get nowhere with whomever you first speak to, ask for their supervisor... and so on and so on. Good luck « Show Less
37306
It is probably a faulty pair. I have received two units so far that do not work.
753999
Make sure the speakers are connected correctly, and the colored part is connected to the same color on the back of the device. If that fails, I suggest RMA.