My remote for this switch has failed - how do I get a replacement?
1944942
mine also failed, though i eventually got it to work again by fiddling with the battery case. specifically i opened the battery slot, made sure it sat evenly in the case, then slotted it back in again. try pushing the case forward even if it looks like it already in. best of luck
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
1597323
I called the manufacturer telling them I had a defective remote, and they sent me a replacement free of charge. I'm sure if you were to call them, they would do the same.
446796
I've read from others online you can contact the company and they'll help you replace your remote.
385267
You should contact "www.iLiveElectronics.com" for another remote. My remote has no numbers or codes on the face or back. Phone support1-888-999-4215. Email parts: partsinfo@dplinc.comEmail support: prodinfo@dplinc.comThat's the best I can provide for you.
2090762
If you already tried new batteries , then I would contact the company and send the remote back for a new one. You shouldn't have to do anything with the remote to get it to work properly. Did it work before?
537655
I haven't owned this remote for awhile (I have a new camera), but I think if you look at the battery, it's a large button type and will have a numberon it. I believe if you take the battery to a place like Walmart or Target you can easily get a replacement for it at the jewelry counter or in the electronics section. If that fails, try a battery store like Interstate Batteries or Batteries+.
32884
My remote control stop working, I changed the battery but fail. HK support page don't offers replacements. I will appreciate any help??
1480830
I think all I did was put the model number in and find the remote that looked like the one I had turned out to be the right one. If you are sure if it will work maybe contact the seller to see if they can help out.
268596
You should contact the authorized dealer who sold you the remote. If you bought it from an unauthorized dealer (such as online from Amazon), you should buy a new remote, because URC is not obligated to provide warranty service for unauthorized sales.
1916720
I have no problems at all with my remote control. I you should get a replacement from the company
1961129
Have you tried universal??? My son's wit working a yr after I bought it. Power button quit working...I may still have remote....
492857
Not sure about getting a replacement. However, you can set up you others remoted to work almost like the remote that came with the speakers.
873688
Email the company. They will send you one. They also forgot to send the remote with mine.
1000627
I am really not sure where to get a replacement remote but here is their website with a list of all numbers along with a support site: http://www.energy-speakers.com/support/
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.
435268
Same problem here. Remote worked great for about a year and a half, now a bunch of my buttons don't work - or when they do they repeat. I finally had to throw it away and am now researching for a replacement.
137635
I would say yes. I had mine replaced. Sent email and recieved new switch. Free of charge. Great set up for the price.