can i cover an item i didn't buy on amazon
833643
I spoke with two SquareTrade representatives last week that told me no, that you must purchase the item through Amazon in order to purchase the warranty on Amazon.
1934996
YES! Just got off the phone with SquareTrade customer service. As long as the item is NEW, you can purchase a warranty on Amazon and apply it to the item bought elsewhere (ex: Best Buy)
1934997
Got this answer directly from SquareTrade's Twitter team: "We're so sorry but our plans on Amazon are only meant for Amazon devices."
1934998
I have been looking through lots of reviews and through their policy, and it seems like you can't. Amazon warranty is for amazon products. I think you've got to buy it directly through their website. It'd be rad if they actually write that down somewhere obvious.
276820
there is some confusion on this due to people buying on ebay or others selling used bows as new and finding they are out of warranty. As a result some people think all online sales are not covered. Amazons ARE covered, as are online from Dicks (where I got mine on twenty percent off of three fifty at two eighty, etc. Again, amazon purchased ones, from amazon and not a third party seller who maybe selling a used bow, ARE covered for initial purchaser
1855244
You can contact Amazon Support or email your Order ID to the Seller. You should get an email once your order is shipped.
2006166
I'm glad Amazon was able to give you a refund! I assumed since my covers were labeled a final sale that I wasn't entitled to a refund, but it certainly is worth asking now that I've heard about your experience. Maybe if enough of us speak up, Amazon will no longer allow them to carry their faulty covers.
995521
I believe that it will cover the product that you purchased. I would contact the company to be sure.
1004012
I bought through Amazon and after the Amazon return policy is up it is covered by Benq.
1304962
Yes, provided it is purchased directly from Amazon. If it is purchased/fulfilled from another seller the product may not be new and wouldn't qualify.
1293252
I just got off the phone with Square Trade and they said they do NOT cover refurbished items unless purchased through eBay. The ST rep said that since ST is partners with Amazon, their warranty offer automatically shows up in Amazon listings whether the item is refurbished or not, their computer can't tell the difference. Glad I called!
572426
Yeah. Amazon is the one selling the case so you can go into your account and there is an option for replacements and returns under the "my orders" heading.
1537162
The thirty day price protection is conveniently hidden on the Amazon site. I had no idea such a thing existed. If you call after 30 days (like 40), tough luck, according to Amazon.
2211781
I bought a new computer. Therefore, I don't know if they will cover refubished one.
2211917
You could try calling up amazon if you bought through them. The customer service dept. is pretty understanding.
278559
You should contact the seller or Amazon directly by email. There should be an option on your "orders" page.
833644
This is a really good question. My uneducated guess is "no." While SquareTrade does cover used and refurbished computers purchased on E-Bay it looks like the terms for that coverage are significantly different from the terms of the plans sold on Amazon. Also, the price is a quote that's dependent on the E-Bay seller, etc. and there's no such "look up" or quote feature on any of the plans sold on Amazon. At www.squaretrade.com/our-coverage it says "For Refurbished & Used Items Purchased from eBay: Coverage lasts 1-2 years, as indicated at the time you purchase your Protection Plan. This coverage starts on the day after the manufacturer's warranty expires, or if there isn't a manufacturer's warranty, on the 46th day after your item purchase. Note: This means that your item is not covered for issues occurring within the first 45 days after you purchase your item. Coverage for Used items is only available for items sold on eBay." Good Luck!
390519
This is what it says in the ad on Amazon:SmartGuard only covers new, in-box items. If the item is used or refurbished, please call us first at 1.877.308.8071.Your item must have been bought on Amazon. If you bought your item elsewhere, please call us at 1.877.308.8071.I called the number, spoke with Chantal, a customer service rep. She said, "We do not cover ANYTHING other than stuff purchased on Amazon." Sooooooo.... Why say "call us" if you are just going to tell people that. I'd say, put "we only cover Amazon purchases" and just leave it at that. This is what it says in the ad on Amazon:SmartGuard only covers new, in-box items. If the item is used or refurbished, please call us first at 1.877.308.8071.Your item must have been bought on Amazon. If you bought your item elsewhere, please call us at 1.877.308.8071.I called the number, spoke with Chantal, a customer service rep. She said, "We do not cover ANYTHING other than stuff purchased on Amazon." Sooooooo.... Why say "call us" if you are just going to tell people that. I'd say, put "we only cover Amazon purchases" and just leave... » Read More This is what it says in the ad on Amazon:SmartGuard only covers new, in-box items. If the item is used or refurbished, please call us first at 1.877.308.8071.Your item must have been bought on Amazon. If you bought your item elsewhere, please call us at 1.877.308.8071.I called the number, spoke with Chantal, a customer service rep. She said, "We do not cover ANYTHING other than stuff purchased on Amazon." Sooooooo.... Why say "call us" if you are just going to tell people that. I'd say, put "we only cover Amazon purchases" and just leave it at that. « Show Less
382405
Why not? I think the consumer protection laws prohibits manufacturers from posing restrictions on where the consumer acquired the product, as far as it is purchased new and from a retailer, even if it is through an auction site. I'm not a lawyer corrections welcome.
1022018
I just called Square Trade, and they say that they no longer cover used products. I hope I am wrong and there are exceptions. I would love to hear from others.