the status light is red and it won't print. Manual doesn't give a number for tech support. how can this problem be corrected?
1955969
I had the same problem. The machine didnt have a driver that was compatable with our POS system, which was a Dell with Windows 7 Pro. I had to return it and get a different one. There was not a driver available for it anywhere online to make it compatable.
1758424
it might be that the print head itself has stopped working. this seems to be a common complaint with this model. I bought a replacement on line and that sorted the problem for a while.
1749794
We haven't had the red issue but we have had the screen turn colors and the black vertical lines happen. The unit has cheap capacitors in them. If you can solder it is a $5 fix. If you canT and you buy the new board about $120 fix. Very easy fix though. Look it up on Youtube and you can see what I am talking about. Youtube instructions stepped me through it....super easy
749644
Anyone having problems with the printer being stuck initializing. It won't go past this screen. Any help would be appreciated.
1943099
Sorry I can't help you. I never got the printer to work at all so returned it.
1398290
Simply follow the instructions in the manual. If that doesn't work, you might have a defective system, if so contact tech support.
1158401
Try the old toner and drum. Do they work? Make sure you have pulled the strip that released the toner into the unit, some do not have that requirement. If none of that helped, maybe the laser failed or other electronics. Could even be a software or driver issue, can you print a test page?
1356027
It sounds as if the unit may have a defect, or just needs to be rebooted. Please contact the vendor immediately for an RMA if necessary.
636122
Sounds like you have a bad fuser unit. The maint. kit may fix this, however the one I ordered lasted less than a year. I just tossed out our old 8150N and replaced it with an HP M603. We love the new printer! I wish we did this sooner.
167971
May be bad power cord or printer. I have two and not had a problem with either. I think yours came defective.
1610600
Go to control panel, verify printer is actually loaded and recognized. Go through printer diagnostics and print a test page. Even do a simple flatbed copy as well to prove there are no mechanical problems. If necessary finally reload your drivers.
1735461
Cut the cable... install a new one. Get any adapter with input of 120v, the output can be 24v and even less. its easier the 120v to 12v... it will work, but maybe the light won't be so shinny. Check old adapters of any printer... they will work. Remember to cut the cables, join them and then cover them in black electric tape.
1321351
My Canon does everything and it does not say print anywhere, I just hit the black or color button.
1152422
I wish I could help you. It is not a good printer, I have other problems. I wish I had returned it.
888232
The error is something I faced and wrote in my review of how to fix it. The problem is caused by miscontact with the reset board and the printer, which is mainly due to the plastic dots holding the board in place. If you feel the dots and notice one or more protruding, then just take a small file, or use your finger to scrape off the protruded plastic. After that, all should work fine.
1163611
Sorry, but it has been a few years since I've installed it, I can't remember. I think I followed the instructions in my manual which is how I found out what the problem was. Also my Printer is a Canon Pixma530.
197534
I too thought it would be as simple as plugging it in. After trying on my own without success, I called a neighbor who was able to get the new printer working in no time. He said to click on the computer control panel and where it says devices or printers right click on printer change to "default printer." I hope this works for you. Good Luck.