I bought this and it definitely brightened up the picture, but now it keeps going out. It comes back on, but then goes out again. Sometimes it stays on a while, and sometimes keeps going on and off. Does anyone have any suggestions???
1954677
I would open it up and reset the bulb. Dust off the inner connection also. It develops a lot of dust and the connection may not be there.
1436138
Ugh, I have this problem too! I bought to be a gift for my grandmother, and spent a while collecting photos from family so I could preload the photos for her. Finally got everyone's photos, loaded them to a card, and tried out the frame only to discover it powers itself off after 5-6 photos every time! There's no setting for this, so I can only imagine it's not supposed to do that and is just defective, but now it's too late to return and still get to my grandmother for Christmas!
203179
When I received mine one of the light fixtures wasn't working properly. I called ePhoto and they sent me a new one the very next day. You may want to call them for that part you need. I am very happy with my ePhoto purchase and their service.
1586321
Mine just started doing this also. Can't find my instruction booklet, but I know it said something about this problem. Another PDF file (H2EO) I found said that when theirs stops completely after lights flash, to send it in for service. Other reviews I've read say that there is only a six month warranty on this particular model. It's been just about that amount of time since I purchased this from doTERRA. It seems a waste of nearly $100!
1946425
I'll assume it's over the whole thing. Since judging from the number of hours of the light operation. But again it's just an assumption. BTW, mine works great, I haven't had any problems with its and was surprised at how bright it gets.
1555615
You could try to change out the battery. It could have been on it's way out. Also sometimes I have to push the button a couple of times to get it to respond. And then it's seems if the eye is in too much light it won't work properly either.
99265
Yes, Put it back in the package and send it back ASAP mine did the same thing and I waited to late to send mine back. It will never come on, I tried everything.
1917617
I think I found an answer to the issue. The problem I had is that I changed the settings immediately to "Dynamic," which raises the brightness significantly, and is only supposed to be used in a very bright room. When I put the settings back to normal everything looks great and the side light issues disappear. I guess I just need to listen to the suggestions of what the different picture modes are for.
977407
It starts cycling through the different colors. If you want it to stay one color, use the remote. I hope this helps.
707832
So far I haven't had any problems with red light run continuously flickering, it might have a short in it. It not suppose to work like that and I would return it for a new one. This Deluxe brand was rated high, it goes from low to high and my wife and I love it. Contact the seller and ask to return it for another one and they will honor it with a UPS return slip. I hope that help you. Aaron G.
922293
We've been experiencing it off and on for about 6 months. Two nights ago, it was really bad...today...its not there. It comes and goes. In our case its a blue stripe. We've seen it whether its coming from the cable box or bluray player. I haven't played with it too much, so I don't have a pattern of what it does and how to defeat it. I'd like a comment from Panasonic. Our TV was 5 years old at Christmas.
2199010
Check the electronic eye on top of the light. I had a similar problem and it was the electronic eye. I bought a replacement at Home Depot for a little under $10 and that took care of it. Hope you can figure it out!
197654
I have the same problem . I think it's just defective. Perhaps it's the little motor itself. Unfortunately I waited too long to send it back. The night sky isn't sharp enough or bright enough. If I were you I would send it back if you still can.
299352
Hi Joseph, not sure if this will post under my account or not, but responding to the email: You know, I've tried...it seems like it will work at the same time for a minute...but then it stops. It's also kind of schitzo, and confusing to work. I push the right button and it doesn't go on, or I push both and they both come on, then I push the left and nothing happens, and it's unclear how to reset it. I compare it to how you push all the buttons on your remote when the TV is frozen. Seems kind of like that. Since my posting, I've stopped using it all together, because I thought that I'd just make the double light come on and flash, just for visibility. But then I discovered that it wouldn't last but for a moment. Oh well. I'm glad this was a gift, because I would have felt frustrated and returned it by now. :(
1594342
Sounds like you got a bad timer from Aputure. I would send it back because the LCD should be on all the time as mine is even when it is unplugged from the camera.
1086959
I don't seem to have this problem. I've not timed it, but I'm pretty sure mine stays on for well over a minute. Perhaps playing with the settings?
2205125
Yes! We've been experiencing the same problem. The standby light flashes red and turns off by itself. We turn it back on and it shuts off again! Then we've also had the picture turn off but the sound is still on. We also bought it through Costco.