Is there a way to get replacement wood? I have one that split pretty bad.
1949189
I never had that problem, but I would go to Home Depot or Lowes to see if they could cut you another piece of wood that size. They cut wood any size you want for free.
1949190
On their web site they say replacement parts are available by calling 800 800 4950 or e-mailing a request to cs@jack-post.co.com.
1949191
Boy, that could be a tough one - if you haven't already, try contacting the manufacturer. If that doesn't work (and I bet it won't) you might try finding a lumber store that caters to woodworkers and sells nice wood. Any hardwood (oak, mahogany, teak) will probably work. Problem will be that the standard sizes they sell probably won't match the slat. Most stores like that will cut the wood for you - length is not problem and maybe even width (they would need to cut a long strip off one side, called "ripping") however if the thickness isn't right they would need to plane it down and that might be more difficult. Good luck. Boy, that could be a tough one - if you haven't already, try contacting the manufacturer. If that doesn't work (and I bet it won't) you might try finding a lumber store that caters to woodworkers and sells nice wood. Any hardwood (oak, mahogany, teak) will probably work. Problem will be that the standard sizes they sell probably won't match the slat. Most stores like that will cut the wood for you - length is not problem and maybe even width (they would need to cut a long strip off one side, called "ripping") however if the thickness isn't right they would need to plane it down... » Read More Boy, that could be a tough one - if you haven't already, try contacting the manufacturer. If that doesn't work (and I bet it won't) you might try finding a lumber store that caters to woodworkers and sells nice wood. Any hardwood (oak, mahogany, teak) will probably work. Problem will be that the standard sizes they sell probably won't match the slat. Most stores like that will cut the wood for you - length is not problem and maybe even width (they would need to cut a long strip off one side, called "ripping") however if the thickness isn't right they would need to plane it down and that might be more difficult. Good luck. « Show Less
1835042
Call the company and they will ship you a replacement part for free. I had to do that when the desk top part was cracked during shipment. Shipping time took about a week but they were friendly and offered no hassle. You can request a new part too via their website. Look in the instruction manual.
1902379
Sorry for you! I have only hand wased this. I would think you could contact the company for the repacement piece. Best wishes and thanks for sharing your experience so I will not make the same mistake!
899182
have you tried calling the company that made the bookcase and ask them for a replacement part? Good luck
1791411
You might try the actual company who manufactured it to see if they would sell a replacement part. The first one I had was totally destroyed by a bear so I have no extra parts except for the base.
432823
Go to "go pet club. com" and they have a phone number and email address to contact them. They won't take orders for replacement parts by phone, but they will very politely tell you they will email you a diagram of your tree with all the pieces labeled, and you shoot them back an email telling them which pieces you need. And the posts I needed for this tree was $10/each. I needed new posts, because the sisal was coming unwound from all the scratching my four cats do.
1301542
Mine broke yesterday....so I'm looking for something to glue it back together.
1694285
It would cost more than it was worth. Send it back and get it replaced by Amazon. Don't settle for that. However, if you want to make it work the only people who can fix it would be furniture repair, but again, way too expensive. Last suggestion. Contact local High School teacher who does wood shop. They may do it for free so the kids can get experience. The kids are pretty handy.
703931
You might want to order this where you can pick it up locally like from northern tools..I ordered this twice and both times got a badly mangled and multiple tears on box..and broken table inside..
1694287
Same happened to me. I called the place that I ordered it from. They had me email pics of the broken table and they sent a new one
362954
Hi Stephanie yes for the wood train table with talking thomas I have that and received part of the track broken so they wereawesome with replacing that piece. You can call or e-mail them 1-800-832-0224 or ustoyhelp@ustoyco.com. I hope this helps, Tracy
1604629
I would suggest an arts and crafts store or a local hardware who sells replacement pieces.
1015220
I have one broken too. I would thing you can contact the company. Look it up on Amazon. I love mine but they are very fragile.
777013
Replacement parts are available directly from Woodlink. Look them up on the internet. They are very helpful. All you need is the model name and number.
979768
I would contact the company directly. I am sure they sell replacement parts.
1091578
I haven't had any issues with mine, knock on wood. However, I know you can contact the company directly and they should replace it or at least be able to point you in the right direction.
1558629
I have not needed a replacement, but I have found similar tips at Lowe's or Home Depot. Take your stick in with you and ask a sales person to help. Jim