Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is marginally better, if you put it in your pocket while you are listening to it and move around too much, the headphones are not touching the "perfect" spot on the jack and you can't hear anything. I have tried many, many different headphones and still have the problem. Anyone else experiencing this? Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is... » Read More Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is marginally better, if you put it in your pocket while you are listening to it and move around too much, the headphones are not touching the "perfect" spot on the jack and you can't hear anything. I have tried many, many different headphones and still have the problem. Anyone else experiencing this? « Show Less
519599
I am on my second one now, and it is still that way! I'm going to try to return it AGAIN and maybe get a different ipod. I wish I knew what else to do!
519600
happened o me and took it to the Apple store. The Genius Bar technician took it into the back room and with a tweezers removed a bunch of lint from the jack port hole. It works again like a charm and didn't cost anything... try it!
865
Yes, but I thought I was just going deaf--I'm older probably, at 68, and enjoy listening to my iPodTouch for audiobooks, and it is frustrating to have the sound only periodically when you are listening to a good story. I am sorry to hear that the problem isn't me, but the product.
519601
I have/had a 4th generation nano and the same thing happened. I called for support and was told that the headphone socket needed to be replaced. I found detailed repair videos on youtube and everything else I needed EXCEPT the part. The part was discontinued and I've not been able to find it. However, it is my understanding that if you bring your ipod into an apple store that they can/will replace the part for something like $80.00
1142154
This sounds like a problem with the connection of either the headphones or the ICON. To isolate the problem, plug you headphones into a different source to check them out. If they sound ok, the the ICON has a bad connection in the headphone connector, or elsewhere in the unit. At that point, contact Nuforce for warranty information.
2023318
I'd like to know the same. It happened to me exactly you described and my headphone only plays on one side and it's very disturbing to have to fixed it every other stroke.If you find that out let me know. TksClaudia
58551
There is definitely a problem with the audio jack. Mine was working OK for about 2-3 weeks. I'm now having the same problem as you. When rotating the headphone jack (on the headphones) - the audio comes in and out.
901975
To update this, there's a possibility that it's just inappropriately hard to push the plug in all the way the first time. I'm checking out the Sandisk forums and it is an occasional question there:http://forums.sandisk.com/sansa/board/message?board.id=clip&message.id;=19340&query;.id=178666#M19340I am going to try to force it in further tonight - beyond all reasonable expectations of how hard one should have to push a headphone jack in - don't really care if it breaks because if it doesn't work I'm going to send it back anyway. So I've nothing to lose.
469533
Make sure the earbud rubber is secured properly and then inserted in the ear nice and snug, I've noticed if it comes loose in the ear you can hear sound loss. Other than that make sure jack is inserted all way in. If all that fails I would have say got faulty pair. Best of luck!
1506644
the cords mess up,i just bought a generic on amazon the other day as the original didnt last no tine and they cost almost $30 the others $10http://www.amazon.com/gp/product/B00NV60A00/ref=ox_sc_sfl_title_2?ie=UTF8&psc;=1&smid;=A1LENG22PRMS3H is the others. love the earphones but i dont think the ar gonna hold up and you get no help from anyone.mine are only about 4 monthes old.I mow lawns and use earmoffs over them so they are well protected.i held of buying these as they were pricey should have just kept buying the cheap ones. buy these and shop around they are good till they break and then you dont mint trashing them. MEE audio Sport-Fi M6 Noise Isolating In-Ear Headphones with Memory Wire (Black) the cords mess up,i just bought a generic on amazon the other day as the original didnt last no tine and they cost almost $30 the others $10http://www.amazon.com/gp/product/B00NV60A00/ref=ox_sc_sfl_title_2?ie=UTF8&psc;=1&smid;=A1LENG22PRMS3H is the others. love the earphones but i dont think the ar gonna hold up and you get no help from anyone.mine are only about 4 monthes old.I mow lawns and use earmoffs over them so they are well protected.i held of buying these as they were pricey should have just kept buying the cheap ones. buy these and shop around they are good till they break and... » Read More the cords mess up,i just bought a generic on amazon the other day as the original didnt last no tine and they cost almost $30 the others $10http://www.amazon.com/gp/product/B00NV60A00/ref=ox_sc_sfl_title_2?ie=UTF8&psc;=1&smid;=A1LENG22PRMS3H is the others. love the earphones but i dont think the ar gonna hold up and you get no help from anyone.mine are only about 4 monthes old.I mow lawns and use earmoffs over them so they are well protected.i held of buying these as they were pricey should have just kept buying the cheap ones. buy these and shop around they are good till they break and then you dont mint trashing them. MEE audio Sport-Fi M6 Noise Isolating In-Ear Headphones with Memory Wire (Black) « Show Less
1542073
is it necessary to use the plastic adapter? i have a 8 g nano and it works fine without it (i'm not sure where mine is). at work we use the same speakers and we don't use it. mine is now buzzing loud intermittently and a red light is coming on. i e-mailed the company and they're inquiring if i'm using the adapter as i may have caused permanent damage to the unit. the one at work has never had a buzzing sound and we use it all the time. please advise. i don't want to admit not using it to void my one year warranty.
255896
I recently bought the 8GB Nano from Amazon and returned it within a week due to the problems you describe. I thought I was the only one. 8GB Nano would freeze up at least once a day, and would sometimes turn on unexpectedly (when it was turned off and I would just pick it up) with a solid white screen that would not turn off and would not respond to button presses - I would have to reset it. I was so disappointed with my ipod experience that I requested a refund (rather than a replacment) so I can buy a competitor's product. I am jaded about Apple/iPod now.
1704991
If you are having trouble connecting to the port, use the smaller jack. However, I'll give you the benefit of the doubt and assume you intuitively know the difference betwee the smaller 3.5mm plug and its larger counterpart. If you are experiencing sound issues once plugged in your iPod might not be generating enough output to power the headphones or the headphones are defective. In the case of defect, test the headphones on similar devices to test for defects. If you are sure that the iPod is not powering the headphones correctly (because they are not very loud or sound "sandy" despite working correctly with other devises) you have a lot of portable amp options. My favorite brand of headphone amplifier (and other headphone accessories) is FiiO. They offer a lot of inexpensive and reliable products. Specifically, I recommend purchasing the FiiO E6, E7, or E02i "Rocky." Buy the one with the best combination of price-point and features for your needs. You can't really go wrong with any of them. Hope you found this helpful! Remember, the key is figuring out that the headphones are not defective.
111738
Same thing happened to me, it only played through my right speaker. I found that if I you push down the plug into the jack, and hold it there, you can hear it through the other speaker. Sometimes it would just work normally... but yeah I also found the same flaw in the product
2285101
Sometimes that happens (the one side playing part) to me with my Ipod. I usually just remove the jack and put it back in and it works fine. You could buy another AUX cable to see if thats the issue. If not, you should have a warrenty with SkullCandy to replace them. My advice is to first replace the AUX cable but if you don't want to spend anything, use that warrenty to just get a new set. You may have a defective pair of headphones. Hope this helped!
1978264
Hi, thanks for the suggestion. I have a 4 month old nano that is fine with just the aux cord. I ended up just returning it. Thanks again.
1920402
What won't work? The case or the phone?? There are some reported problems with the phone in this area; mine's fine. The case is not an inhibitor....I just tried it with both Sony & Altec Lansing headphones....works fine. The jack is the opening closest to the rocker for volume control & not the pinhole closest to the on/off button....faked me out the 1st time.........
580147
This happened to me as well. After doing some research, and not wanting to fiddle with all kinds of software solutions or return the unit, I bought a USB sound card. Amazon sells the Turtle Beach Audio Advantage micro for $29.99. I just downloaded the driver from their website and "bam" all my headphone problems are solved. Not only that, it also boosts the sound volume and quality remarkably. The other great thing is that your headsets will stay put. i found the Asus headphone jack to be incredibly loose. Hope this helps
1199153
Hi Kathryn K. My headphones worked well for about 6 months. Then left side start being mute, if I want to hear from it, than I have to tap it few times and then it works for a while and then it will mute itself again. To expensive for these kind of problems. But I guess it is to late to do something about it.
901973
Same problem. Had 2 Sansa Clips (1 GB) and no sound when headphone jack fully inserted. Had to be juggled repeatedly, kept falling out when in position to create sound. Sent both back. Got money back from Proton, but AM Sales pretends they never received the product back. Riiight. Ordered Sansa Clip Plus from Sandisk, and it's better than the other two, but still has places where it just doesn't give sound.