Dell website offers "3 year premium panel warranty" for this item. Is it still valid if I buy this monitor from Amazon?
1945530
I believe it is a manufacturer standard warrantee for the Dell UltraSharp line.See:http://www.dell.com/downloads/global/products/monitors/U2412M.pdfhttp://content.dell.com/us/en/home/d/solutions/limited-hardware-warranties.aspx
1945531
I struggled with this a few years ago, as one Dell rep insisted I needed the original Dell order number for the warranty, and the 3rd party seller insisted that they did not need to transfer the warranty with monitors. Pressing the issue with Dell I finally got someone who knew what he was talking about, and said yes the 3 year warranty is valid- BUT it's 3 years from the date of manufacture on the back, not from the purchase date.
1945532
Dell's "Community" forum people say the warranty is for three years, but if the monitor needs to be replaced, the customer needs an original invoice from the reseller (Amazon), and needs to contact Dell Customer Service, not support, for replacement instructions.
1945533
Dell told me today that the warranty is 3 years BUT it runs from the date seller bought it from Dell - not the date I bought it via Amazon. I have submitted a complaint to Amazon about this.
7815
According to Dell: "Limited Hardware Warranty: Because it is backed by a 3-Year Limited Hardware Warranty and Advanced Exchange Service, you can purchase the Dell 23 Monitor | P2314T with confidence.Dell 23 Monitor | P2314T - Premium Panel Guarantee Premium Panel Guarantee: The Dell Premium Panel Guarantee allows free panel replacement during the Limited Hardware Warranty period even if only one bright pixel is found."This may not be the case if it was already registered by someone else?
882839
The paperwork in the box says three years, and there is no asterisk or even smaller print that says it only applies if purchased through Dell direct. What I really find curious is how some reviews state the warranty is only one year, yet this particular monitor, the 3014, has not been available for a year, so how would anyone know they're only honoring the first year of warranty?
1674696
Acer monitors come with a three year warranty. If you'd like to look it over warranty information can be found here, http://us.acer.com/ac/en/US/content/standard-warranty
1998219
It doesn't have a warranty. My screen doesn't work and nobody helps me to fix it, I don't recomend this monitor
882836
I am not aware of any issues with Dell re: the warrantyBTW - I love the monitorsYou might contact Dell directly and ask them
394487
I bought mine from Amazon, and it is a beautiful 1080p ips screeen. There were models being sold by other vendors that did not have this screen. But the part #s or different so pay attention to that.
816813
I'm not sure, most products this expensive offer like a 1 Year Warranty. From what I heard though, Dell Support is horrible.
1610193
Your the only one worried about a warranty. It's too cheap to waste time worrying. Pocket change. If you want quality don't buy cheap. Buy the expensive Dell adapter if your this concerned. Mine has been working well and will out live the warranty window.
153954
I would write amazon directly and they are good about working things out. I have used my monitor for many months and have no complaints. Could be the item itself is faulty. Also try notifying the company who made it.
1168312
Hi, the warranty is for a year since your bought, You still have access to Dell warranty, that's right.
2059133
Sorry for the tardy reply. I purchased this monitor earlier, but find no paper insert showing warranty details in the box.I did check on newegg web-site for warraty details for this monitor and find that it has a 3-year manufacturer limited warranty on parts and labor.I hope this info helps.
1769418
Through Dell there is a extended warranty. Don't know through Amazon though.
2260150
Only 90 day return, mine has been fine for ever. I would look at the hook-up cable lines and be sure it didn't loose power. Or you can take the monitor out and have a installation place check to see if it is the monitor? I stand behind the product.
1466718
All ultrasharp monitors have a 3 year warranty. See http://www.dell.com/downloads/ap/services/ultrasharp_premium_lmt_guarantee.pdf Definitely look closely for issues that concern you within the return/exchange period because not everything is covered by this warranty (really just mild IPS glow in corners as dell gets picky about this sometimes.. depends on who you get when calling for return authorization). If dead/stuck pixels concern you, don't be. Best pixel coverage in the industry on ultrasharps.
986731
The monitor has a limited warranty called a 3-3-3. Three years each on parts, labor, and on-site service. Not sure about how the last would work. Probably would need to ship the monitor to a facility if it needed repairs. Only a guess. Sorry for the slow response!
48140
You will have to purchase the warranty from a third party (Which I myself did). I do want to say that the warranty that Dell offers is decent and can be sometimes a pain. I want to suggest getting a warranty from SquareTrade - which is available by Amazon - and handles their warranties with customers very well, I have used them through many electronic purchases through Amazon and Costco. Otherwise another third party warranty provider would work just fine.Cheers,-T