I have a couple of these mugs, one does not seem to keep the coffee hot. Has anyone had any issues like this? I am wondering if it is possible to have a defective cup. My other Contigo's are perfect.
1950847
We have bought about 20 of these for our employees and nobody has reported any similar problems. To venture a guess, the bad one might have a leak in its vacuum sealed jacket which would allow air in that space and allow a much faster transfer of heat. I'm guessing it's defective.
682454
I've been drinking coffee out of it--hot, hot, hot! I put it in the mic to heat it up, and it is fine. It is ceramic, so treat it like any ceramic mug, and it will be fine. :)
974549
My coworker bought one about the same time I did and her paint is about half gone on hers. Mine is in better shape it is just losing a little at the top and bottom of the mug. Overall, I love the mug! I don't mind at all if a little paint flakes off.
1275802
After using ours for a few months, I am beginning to notice a crack on the outside of the cup. It may be from the dishwashing. I do continue to use it for hot coffee. They are supposed to be guaranteed for life of normal wear.
1914785
The coffee is hot but not too hot to sip after pouring a cup. Also, if the carafe leaks around the top, contact Cuisinart and they will replace it. At least they did for me.........
647155
Hi Soultrain, I have purchased 3 mugs recently, which mug are you asking about? The question came to me without any details from Amazon.
1359053
yes, the only issue I found with it, you need to heat the cup up with hot water and even then, it doen't stay as warm as other mugs. But I love glass over plastic. The aluminium travel cups from Thermos aren't plastic and they keep drinks hot for longer.
1852465
I have the Keurig brand (which is also Contigo and looks nearly identical but way more expensive). The lid on the Keurig, however, does not open up like this one appears to (I suppose for cleaning). I love the Keurig brand though (I got it on sale, it's quite expensive otherwise comparatively). I've washed mine (stainless steel) for a couple years now in the dishwasher and it's fine. I think the colored ones you'd have issues with paint chipping. My SS Keurig mug is still just as shiny and pretty as ever.
2068380
I don't have a tried and true answer for you because I have not had a problem. But here are a couple of suggestions to try. Make sure you let it cool down before trying to dump it. Make sure to take it all apart (including the rubber gasket) and cleaning really good at least once a week or maybe more. Make sure you don't put more coffee in than you are supposed too. Make sure it's the right grind of coffee and not espresso grind. Hope you get the problem figured out.
888405
Sorry, I have the same issue and didn't know what to do, so I glued the one cup that had cracked at the top seam...which kept the liquid out of the inside gap...other than that, they keep things hot longer, so I keep it with the cracks and all.
1526894
I've had my coffee maker for over a year now and have had no problems. Maybe u got a defective one. Is it still under warranty? I absolutely love mine.
793426
I'm not sure why but I do know that it does not keep the ice/beverage cold for long. Especially being an "insulated cup". I wanted one real bad so I paid what I did to get it!! I couldn't get one anywhere at our local Starbucks.
2281449
I would say something is definitely wrong. This has never happened to our mug warmers (we have 2 of them) in all the years that we've had them. I'd return it immediately!
2020291
This sounds like a defect to me. I would contact Hamilton or see if Amazon can replace the coffee pot. I've never had this problem.
1665004
I have never experienced that. There is a warmer under the canister that the coffee brews into-maybe that is malfunctioning? I have had this coffee maker for years. (Am actually on my second machine) the second cup has always been just as hot as the first. I have heard the company is really good about replacing the machines. Best of luck!
1318261
We had the same experience. Our 10 year old one was a champ, and only decided to replace it because it was so old and grungy. This new one did not grind fine enough even on the tightest setting. We returned it to Capresso within a month or so for a replacement and the new one is no better. We eventually gave up and purchased a separate burr grinder so the Capresso is just an expensive Mr. Coffee at this point. No more Coffee Team products in our future, I'm afraid. We are really disappointed. Sorry you are having the same experience.
2257123
Not for a second. I bought the Starbucks cup and love it so much more. In response to the comment below mine, just my experience but i bought both cups around the same time and my Copco mug already has a broken lid (Without dropping or taking an obvious hit.. maybe just pressure applied to it somehow?) while my Starbucks cup is still in perfect condition.