Our unit will produce a nice flame but no heat. What can we do to correct this problem? We really like this unit and take it with us in our RV.
1944921
Have you tried pushing the heat switch on the back of the unit to the "on" position?
1944922
When my unit stopped putting out the heat, I found that dust was interfering with the circuitry. As I recall, I removed the lower back panel and used a vacuum and/or hair dryer to remove the dust from the wiring and the motor. It's worked fine ever since. Good luck!
1944923
There is a switch in the rear of the fireplace so you can watch the fire in warm weather. If you turn on the unit and see flames but no heat, flip the switch. The round knob next it adjusts the temperature.
834197
My heater did this and I found that a tiny hole in the pilot flame tube was blocked by dust. I removed the lower panel (tricky without more disassembly) and used a brush and a cotton swab moistened with alcohol to clean the small opening. When I had access I also cleaned the thermocouple that touches the pilot flame. Had to do this twice. The heater has been ok for over a week now. I read about this on a blog about the heater.
1680677
You can't really solve it. The heat is a byproduct of the amplifier. You can search here for USB powered fans that will sit on top of the unit and add additional cooling that work nicely and plug right into the USB port on the front for around 15$. In a properly vented area, without a fan, the heat isn't burning. It's more along the lines of a heating pad on low, or medium after prolonged use. Its only when the unit isn't vented properly that the heat gets to the higher temps of say "high" on a heating pad, or hotter, but even then chances are it won't get hot enough to burn skin unless you hold your hand on it, for an adult at least younger kids might not feel the same. Its worth mentioning that with proper ventilation this unit is fine, after all it wasn't designed to be a grill, it's only through neglect that the heat becomes an issue and even then the receiver will likely break from the heat before it becomes a safety hazard.
309323
The gas ring may have grease and such clogging the holes were the flame comes out. This happened to us. We could hear the click from the ignitor but it never fired up, we took a grill brush to the ring under the grate were the flame usually comes out and voila! It worked. Good Luck!
2221489
Is it the igniter that is faulty? Or does the burner unit just need a good brushing with a steel brush? Can it be lite with a match/lighter?
1761720
I've had no problems at all with mine. Here are a few suggestions: (1) Does gas flow and just not ignite by pushing the igniter? If so, you can use a match or lighter to get it going. (2) Do you smell gas under the unit, but not in the fire box? Check to see that the nozzles are inserted into the venturi ports--also, make sure they are JUST inserted--air has to mix in where the side openings are. (3) Do you not smell any gas? Make use that the tank is full and that the screw in is all the way in and then that the gas valve is fully open. Those are the only things that come to mind.
2221491
I have brushed the burner unit and part of it does lite up, but not the whole thing. Yes, I can get most of it lit up with a match, but not all. How often does one need to change the igniter? I've already changed it once.
1280208
since it is electric (mine was) there is no flame...i found it to grill quite well...i had a terrible problem cleaning it...so i sold it...
2155123
Yes. I like my unit, but find it pulls a lot of power when the heat is on. It hs a vert authentic looking flame.
2254369
The regulator is probably bad. I had this same problem on this model. Had to replace the grill. Not sure why it does, but something happens and it does not let enough gas through to heat, or, no gas flow at all. I tried turning the adjuster knob slowly from low to hi and back, several times. No go.
655156
We never had that problem with ours. It worked great. We only had it for about 4 months; our house burnt down. But hey, we loved it before it melted!
1290497
There may be a problem with the propane. Some heaters have a pilot light in the furnace that must be lighted manually. Others have a auto self-sparking unit that will light the propane. And another possible issue is that either the propane may be turned off at the tank----or the propane has air in the lines. Try lighting the main burner on the stove. Sometimes it is necessary to "bleed" the propane lines, I do this with the stove before trying the furnace. Furnaces will blow cold when initially started, then after a few seconds you will hear the propane light, then a few more seconds before they blow warm, then eventually hot air.
1226555
Hello, the exact same happened to mine after about 1 year of use. I removed the unit, drained it and opened up the top. On mine, one of the connections from the thermostat to the heating element had broken. I repaired mine with some silver solder and a small butane torch. It's been working great ever since. That was approx 2 years ago. My advice is, it's not working anyway, so just tinker around with it. Just remember to put the heating element in water before you power it up or you may burn it up.
1513293
Probably a defective unit. Not holding heat--or not getting hot enough. Ask for a replacement. A reputable company will gladly exchange if within the warranty period
922058
Check and replace the batteries. I had exactly the same problem. I Called the company, their customeer service is great. At there suggestion I found one of my batteries was "defective". Replaced it and all was fine. BE sure the unit is NOT mounted close to a heater vent as warm air from heater can cause unusual activity with the light.
1761721
First of all; make sure you have a full tank...Next make sure all ports are open....You can also light the grill with a lighter or match. I have had no problems with mine.
896579
Sure you can turn it on again and it will heat up. I would turn it off asap to prevent burning or just make another smll or at dinner.