Bag is Great, Alienware/Dell is Terrible, Amazon Saves The Day
932670
I hate to be giving this bag a 1 Star review because it is the best laptop bag I've ever owned. I've always had trouble finding a good 17 inch bag for my laptops, but this one is perfect. With that said, here is why I'm giving it one star:

I bought this bag on May 13 of 2015. On May 8 of 2016 (less than a year later) I noticed that the handles were coming off. The stitching that ties the handles and the bag together are not strong. I have not used this bag for heavy travel. This bag is basically used during my commute from home to work and back. I use it twice a day. Once to go to work, and one to go home. If using this bag twice a day for less than a year destroys its straps, I can only imagine what will happen in a few more years.

So I contacted Alienware. After 10 minutes on hold I was met by a kind Indian named "Wayne" (cute isn't it?), who kindly told me that "Dell" doesn't have a warranty on this product. Despite the fact that it says "Lifetime Warranty" right there on the listing. Nope. Dell/Alienware took zero responsibility and then told me to contact Amazon.

Luckily Amazon knows what it's doing. It knows to appreciate the business of someone who has been a Prime member from the start. They admitted that it says "Lifetime Warranty" right there and agreed to send me a new bag.

So if you want a good bag, this one is great! I just hope you don't need customer support from Alienware after the fact. If you do, don't bother: call Amazon instead.
1502917
I spent weeks researching the best 2 in 1 laptops withing my price range. Eventually I decided upon the Inspiron 13 7000 series and went to purchase it at my local Best Buy. When I got the computer it started out great. I had the minor problem of headphone feedback/static when no sound was on and I had headphones plugged in, but that wasn't a deal breaker for me. Battery life was good, tablet mode was easy to switch into and worked well. The face recognition sign in was by far the best feature. Time went on and everything was going alright up until the two month mark, last Monday my computer began having "Ghost touches" to the point to where I could not use the laptop without disabling the touch screen. (Eliminating the 2 in 1 capability I bought it for)

I had read reviews before I purchased about these dreaded ghost touches and how they reoccurred on every new laptop customers received under warranty but I never thought it would happen to me. Or at least if it did Dell would do everything they could to resolve the issue, right? WRONG. I've spent my entire morning in chats and on the phone will Dell customer support. The first two agents disconnected/hung up on me before solving anything! They both told me to pull up my BIOS screen and see if the ghost touches occurred there. Once I responded that the issue did occur in the BIOS screen they asked for my purchase date and hung up on me!  I had to call back a third time just to finally get someone to tell me that they don't accept any type of returns after 30 days, defective or not! Why couldn't the first two agents tell me that instead of just disconnecting me?

I've never had so much trouble contacting a company. Currently in the process of trying to get my computer replaced with a new one so I can sell it in an attempt to get some money back from the awful company. In the mean time I'm left without a laptop for the remainder of the semester, as a college student who takes notes exclusively on computers this is devastating.

DO NOT DISREGARD THE BAD REVIEWS. Chances are some type of defect will affect your computer and Dell will not do anything to fix it aside from sending you another defective computer. Don't make the mistake I did and waste your money! #neverDell
3837481
This bag fits my laptop very well and at a great price compared to other large sized laptop bags. I love the pockets and various other organizational components. Though there are some issues with the bag:
1. The shoulder strap squeaks loudly and incessantly and is very very annoying and even embarrassing. This is mostly due to the poorly made plastic hardware on the strap.
2. The bag lacks a beverage holder which is a huge inconvenience, especially if your a university student who does a lot of walking to and from classes(outside in the heat)
3. The bag attracts lint, dirt, etc. like a magnet and is difficult to clean.
4. The front locking pieces are extremely difficult to adjust.
Now, all that being said, it is a good bag though I will be replacing the plastic pieces with metal ones from the hardware store and start carrying a lint roller. There is somewhat decent space in the bag, but not optimal. I can fit my laptop plus its charger cords and one textbook (maybe two if they aren't too big) along with a couple folders and a notebook. Luckily I have a locker on campus and can store the books i'm not using for that particular class there. If you're a student/business person who has to carry a lot of books/stuff please do yourself a favor and look elsewhere for a bag.

P.S.
The bag came well packaged and arrived very quickly with Amazon Prime.
631380
I expected something more Wow from Dell. there are much more better bags out there, so look around my friends.
4393573
I should have known that this machine was going to be erratic because it prompts you every few days to create a backup image (which I constantly refused because I didn't have enough DVDs). The first 4 times it crashed, I was able to recover by disconnecting all the external drives and forcing a boot from the C drive (not sure why it kept reverting to try those other drives to bott up in the first place).
Last week, it finally crashed again and nothing I do will bring it back up. Keeps going back to the green screen of death and gives me the same 2 options (recover/start normally).

I call Amazon and request a return, but they tell me that they cannot accept anything back past 30 days. They ask me to call Gateway. Bummer - I had more faith in Amazon, considering I do pretty much 100% of my shopping besides groceries and clothes on Amazon (Prime member, Amazon credit card, the works).

Update 1: I called Gateway and they asked me to do a full factory restore. I did so, and spent half a day restoring my data and applications. Keeping fingers crossed.

Update 2: 3 days later, it fails again. This time, it logs me in, shows my background image and desktop icons, but no application task-bar at the bottom left, or status bar at the bottom right. The mouse pointer is a circle going around infinitely. Oh, and there is a note on the bottom right of the screen that says "This is not a genuine copy of Windows"! I hit the hard-reboot button 3 times, and each time it comes back up and does exactly the same thing. I call Gateway and the Level 1 person I spoke to says that level 2 support is unavailable over the holiday season and I should call back because they might be able to help. I say that I've never had so many issues with the 3 other laptop PC's I have at home and I'd just like to return the system as I don't have faith in it. Gateway says that I need to contact Amazon for any refunds or returns, because the retailer handles those kinds of things.

I would not recommend buying this computer despite the price. I was tempted by the 1 TB hard drive, but you can buy storage for cheap and get a more robust computer even if you pay a bit more.

Update 3 (about 2 years too late, but I just realized I hadn't given you the happy ending): I re-contacted Amazon, and they gave me back all but 15% of the paid price (re-stocking fee).
I used it to buy a 2010 Mac-Mini from Amazon (saving $150 in price+taxes) and have been so blown away by the Mac OSX experience, that I now have 3 Apple computers at home now. The Mac Mini has never, ever, ever, ever, ever (I mean it), crashed on me, and I have had it on for literally 2.5 years 24X7, save the week that I moved houses. Kudos to Amazon for picking up where Gateway failed me.
4062675
EDIT - DO NOT BUY! Dell support is horrible!!! Two motherboards switched out, Only Indian support staff that is almost impossible to understand. If you buy through amazon they make you go through a 30 minute registration through dell when you call to try and get help. It took me over 30 minutes just to get a hold of the "registration" representative to register my computer with dell, even though I had previously done that online. If you really want this computer be aware that dell does not know how to fix an issue with the integrated graphics card, and that they don't like you if you shop on amazon.

This is my first alienware computer. I used to be a desktop guy, built my own desktop and put in the latest stuff and got great results. How ever I can't do that with a laptop so after having dell, acer, asus and mac that performed well below what I was looking for I found this one.

Amazing build quality - I opened it up the other day to add extra memory and an SSD and then I saw how well this machine is built and how expandable it is, room for 2 hdd and 4 memory slots makes this fairly upgradable from a laptop standpoint. The 18 inch screen sits steady on some really nice and tight hinges and never moves even when I am walking it around the house.

Power - This thing is a beast. I do a lot of photoshop, illustrator, autocad, maya work and this thing never stalls ***thats a lie**** It stalled on me once last week when opening up a 5 gb illustrator file. I could however work on the file without any problems after I opened it. I rarely play video games but since I got a "gaming" computer I had to have some fun. I played battlefield 4 on highest setting and was still getting 120-130 fps without any problems. And the fans on the graphics card never go up to maximum speed unless I'm playing battlefield or using some heavy 3d rendering.

Looks - It looks like a beast! All the lights are really cool and handy when I work in the dark. How ever I got bored of the lights really fast and they are easy to turn off.

Cons -  Very few, how ever I hate the power brick. The cable is as thick as a jumper cable and when I sit in my couch working it falls out every time I make a move. The battery life is incredibly limited but by switching to an onboard graphic and lowering the screen brightness it works for about 2 hours. The macro keys to the left of the keyboard don't work in any game that I have tried them in, could be a user error, so I am no fan of those for gaming but I did put in shortcuts for all my work related software on those keys and it speeds my workflow up a bit.

All in all I love it! Alienware customer for life!
2494378
I love this laptop, for the most part, but some of the hardware is suspect. When I pay close to $2000 for a laptop I'm expecting near perfection. The first one of these I bought the single USB 3.0 port did not work properly; it would disconnect and reconnect the device every minute rendering it useless. Since there wasn't a spare 3.0 port this was a deal breaker. I asked to have it replaced through Amazon and as always their customer service was spot on. Box came and was able to return it with no hassle to me.

I ordered another one on the hope it was just a fluke. The USB 3.0 port worked fine on the replacement and so did everything else. Fast forward a month later and the BD-DVD drive fails. I Googled only to find this was another common issue with not only this laptop but every Asus laptop that used this particular Slimtype BD E DS4E1S model from Lite-On. I tried every suggested solution to no avail from drivers to physically cleaning and reinstalling. I contacted their customer service and they offered me ridiculous suggestions such as updating the BIOS. I tried it anyway knowing it wouldn't work and as expected my DVD drive was still dead in the water. The only option they gave me was to ship it in to them and have it repaired at their center. If you're anything like me, being without my primary computer for several weeks or more is not acceptable.

I ended up replacing the drive with a cheaper DVD only drive and it worked fine. It's definitely a hardware issue with the stock BD drive which would have cost $100 to replace.

Like I said, I actually like this laptop; even a year later it runs beautifully otherwise. But Asus' practice of continuing to use a drive with known problems in their products and unwillingness to send a replacement part doesn't sit well with me. Just beware the parts they ship with their products and hold on to your receipts and warranties. They essentially stole $100 and dozens of hours of troubleshooting time from me by shipping it with a cheap, unreliable BD/DVD drive. This particular drive is in many of their laptops, not just this one, and if they're willing to skimp on this who knows where else they cut corners in their other products.
1839069
Need to edit my previous glowing review:
The top handle is almost completely torn after a months, and one of the shoulder straps is half-torn, two months in. Disappointing! I would also like to note that I NEVER carry my 17" Dell on one shoulder.
Now I'm looking where I can complain and whether there is a possibility to return the backpack or to get it fixed.

I wanted a light, durable, cool and elegant backpack for my 17" Dell Inspiron.
The "elegant" part I had to skip, unless I wanted to part with $150.
So I decided if I can't afford my fashion standards, I'll go for the "light, cool and durable". For 10% of the price tag (!) it's beyond awesome.

There is room for the computer, for the mouse, charger+cord, all my "purse stuff", aka, phone+keys+wallet, and a whole compartment for my notebooks.
The bag is well organized into compartments that make sense.
It's light, easy to put on the shoulders, and the straps are broad and comfortable.
The bag seems to be well-made, the stitches are strong and the materials are of good quality.

Would definitely recommend it.
Oh, and to upp the coolness factor, I'll probably stick a decal or sew an application on the front. There is enough room.
3583226
This was a nightmare from the start. I ordered with Amazon Prime on Thursday or Friday, they claimed Monday delivery if ordered within the next 23 hours. I ordered and paid. Waited until about Sunday before I emailed customer service, because I hadn't received shipping confirmation yet, and when I went back to the original part on amazon, it now said 4 to 6 weeks for delivery. Amazon emailed back and said the address I provided would not work because they needed to be able to have a tracking number for it. Please tell me what shipping service ships things without the ability to track it. None right? Sure you have to request it but it's doable. The next email I got said, we can't ship it to a P.O box so we canceled you order if you would like to reorder it you can. Keep in mind that I have 3 other mailing addresses on my account, so instead of asking would you like to use one of those addresses they just cancel it.

Now fast forward a week or so after I reorder and receive it. Initial impression, nice looking box, good packaging. Pick it up and there are loose parts rattling around inside the computer.... always a great start for electronics. From there it just gets worse, plugged everything in, and had to change the outlet for the screen, it would not play off the motherboard (this comes back into play later) it only works with the video card. Ok it's plugged in a running, good to go right. Nope, now I have to figure out why the windows 7 is not an official copy and the numbers on the stickers on the tower are not working to verify it. Also, the keyboard was set to type different that what the keys said, when I pressed the @ it typed " weird right. Looking into it further just gave me a headache, luckily there are computer technicians where I work and they were able to work some magic and get it running. They got the keyboard to play nice, and went deep into the computer to make it recognize windows 7. The date in the corner is still messed up, but at this point it is functional. Until 2 days later.... now it won't turn on. So I call the computer technician back at work and tell him your not going to believe this. ... he comes over again and verified that the internal power supply went bad. He removed it and installed a new one to check it out. When he did, he noted three things, first the burned smell, second the rattling around of loose parts, and finally the sticker on the side that says warranty void if seal is broken was broken. Emailed amazon again, updated them with the news they suggested a few options, I opted for the 30% refund to purchase a new power supply vice shipping everything back and having to reload everything again. Ok all good now right..... lol not even close. New power supply comes in from Amazon, install it, it powers up right away, the fans come on the lights come on, but no dice on the screen booting up and showing the desktop screen. I'll spare the troubleshooting, but the computer technician came back and found that the motherboard was fried. Ok, I'm officially over this computer at this point I start the refund process with Amazon, and everything goes smoothly... pretty much. I had to help them with the math on the refund a few emails back and forth, but they eventually got it right. While I was going over the orders I realized that the new power supply I ordered was not the one I received. It wasn't even the same company, color, or same number of fans. Sent that back too. Still waiting on the refund for that, and the warranty I bought with it.
3751076
Just received my bag today, and unfortunately I cannot recommend it. The bag I received was USED & RESEALED. The box itself had brown packing tape down the center and the sides, but there was still enough space left so you could slip your hand under the cover.  Frankly as a customer I don't care if UPS is shipping it. As soon as AMAZON puts their name on it they are responsible.  If you're going to sell USED bags, at least mark them CLEARANCE and take a discount. Now look at all the hassle I have to go through.

One of the tags was also cut off, leaving just the string, but the deal breaker was the bottom of the bag itself. Case Logic says it is made from an EVA water resistant material...OK sounds good, but what they don't mention is that it is SOFT.  I could tell the bag had been USED, even though it was not dirty on the outside or inside by the SKUFF marks and wear patterns on the bottom of the bag---a definite deal breaker. I want a bag that will look good no matter how long I've had it.

Sorry guys, this one is not for me.
1826927
Amazon didn't like my first review of this.  I guess I have to clean it up a little - whatever.  Amazon doesn't want an extremely loyal customer of ten years to plug my displeasure at them, fine I won't.  :/

I received a DOA. No HDD detected at boot. Boot sequence fails immediately. I opened BIOS and it isn't detecting a drive at all. If this were a computer that I had no other options with, I would crack the sucker open and fix whatever is wrong. It's probably a loose SATA cable or similar, but seeing as this is DOA, I'm not touching it - not my problem.  I'll return it and find a different reseller.  I'm not the only reviewer with this issue.  Not sure why they don't bother to boot the laptop just once after they upgrade it, just to make sure it boots, but I'm not the one who designed their SOPs.

There, said my piece.  See if Amazon accepts this review this time.
1919392
Agree with the previous review...

For about +/- $100 of building a box, you get an Alienware brand desktop with reliable parts. Sure you could build something yourself, but after waiting a week or two for all the parts to come and (inevitably) having to return one or more DOA parts... might as well get yourself one of these bad boys. Plus overnight shipping? Who doesn't want to play with their new toy the next day.

Alienware pricing has come down considerably in the past year, in part because I doubt they were selling any of the way-overpriced models. They just couldn't have been competitive in the marketplace, and the brand name will only get you so far.

In terms of performance, wow. This thing really screams through Crysis 2 and Skyrim, all on Ultra @ 1920x1200. I wasn't totally sure it would given it only utilizes one mid-range video card, but holy crap.

Good buy, good price, I'd recommend it.
4809421
With so many reviews posted for this bag, I'm going to restrict myself to just two points. Ok, three points. First off, these are first impressions only. I assume the bag will wear well and likely be among my possessions that my children will have to allocate when I'm gone (if my beautiful bride/widow doesn't take grab it). That said, buyers should be aware that this bag arrives stiff and cranky, not too much unlike yours truly. I'm sure that with use, the bag will soften, but be aware if you plan to have it delivered to be immediately filled and on the trail with you.

My only suggestion to improve the bag, so far, is that an integrated drink holder would be nice. It's no surprise that the bag has none, it's obvious from pics and specs on Maxpedition's website, but this is the Cadillac, er....Lexus of gear bags; for this price a bottle holder could be included. Alternatively, how about a discount code for an accessory so I can afford to buy the add-on holder? For now, the elastic string with locking nut, on the rear top of the bag, will suffice to use to lash down a bottle. It seems secure, albeit horizontal and not easily grabbed while wearing the bag on my back.

Aside from that low-level gripe, this baby is just right. I've been on a quest to find a durable sling bag with military/tactical styling and features, that besides hauling a wide assortment of gear, can hold a decent-size book as well as 8.5 x 11 paper and file folders without bending or folding them required. Malaga will suit me on the hiking trail on weekends and the city street during the week. Which brings me to my real complaint: Somebody has got to standardize how the specs on these bags are measured and communicated. This is an endemic Amazon disorder, but I'll confine this comment to sling bags. Why do some bags, even within the Maxpedition line, list measurements of capacity and pocket sizes that are estimates, while others are precise? Why do some include a stated dimensions and volume for the main compartment, while others do not? It's impossible to get reliable specs, making it very difficult to select the right bag for an individual's needs without resorting to trial and error. I had to order, pay, and return four bags to determine that the Malaga has the features I need. Even Maxpedition's website, which offers a great deal of good info, is internally contradictory at times, let alone contradictory to the respective listings on Amazon.

So, let my serial ordering and returning be advisory: if you have specific carrying capacity or features requirements, research carefully and be prepared for some guesswork anyway. I would have benefitted from having a B and M retailer who carries these products locally so I could have gathered empirical data. But I had no such luck. For now, I'm giving the Malaga four stars because it is so stiff that it impedes use. However, if the bag softens up with use and wears as well as expected, I suspect if will be adding that fifth star soon enough. Compared to other similar bags, the feature set on the Malaga and the build quality are superior. Admittedly, it's possible that the Maxpedition's bags are overbuilt for the demands many, perhaps most users will make of the equipment. So it's likely ,depending on your specific needs, that there may be a less expensive, but entirely suitable alternative product for you to consider. But if you're seeking to use the bag to transport standard paper and folders among your gear, the Malaga is just right.

Also, for what it's worth, the box this bag arrived in reeked of cigarette smoke. I hesitated to bring the box into my house. Thankfully, the Malaga within, while it did have some quick off-gassing to do, did not pick up the cancer stick fumes. That's not a product issue, but I'd be curious if others report the same shipping issue.
1561337
First of all, I am from China. Hence, please forgive me for any grammar mistake. And why I bought this heavy machine in US? Well, it will cost me at least 500USD more to buy the same AW in China. I nearly return the AW back to Amazon because the computer is so slow sometimes. In some cases, FPS could be as low as 10 in normal settings of major games. The problem is solved when I found some stupid anti-virus software turn the power option to Balanced secretly. Who can you blame? The software is free of charge. So, be aware. Always stay on High Performance mode.
Overall, this is a fabulous machine if I don't count my first week experience with the early 2015 17 Alienware. The delivery is as fast as you could expect, even under the condition I choose the free delivery. I guess Amazon deal with the delivery of computer in the same standard as Prime member.
The overall quality of the AW is great. In my opinion, its the best in the gaming laptop market. The closets rivalry would be ASUS ROG. How did I get this conclusion? There is computer store 5 minutes walking tour from my office in Shenzhen. I went to the store every month and touch every gaming laptop they sell. However, I do need to point out that the area around touchpad is eager to collect stains.

The Hard Dive
After setting the system up and everything ready, I was shocked to find how slow this AW is. I should mention before AW I was mainly use a MacBook Air 13 Mid 2012 for entertainment and a Lenovo X230 for working. The starting of Windows 8 on AW in unbearable, thanks to the 5400RPM hard drive dell give to us. Changing it to a Sumsang SSD is must if you care about the value of your time. In my case, I choose not to replace the HDD since the 1TB SSD is too expensive and I don't want to open the case before I transfer the guaranty with me to China.

The Speaker
The speaker is a nightmare for someone like to watch movie. In a quite environment, the Zzz noise from the speaker is louder than the characters speaking voice. Actually, I think the noise the AW making may prove the speaker is a bad one. Again, some great comments on Amazon did tell their problem with the speaker. However, the noise magically disappears while I am playing Prototype2 or other 3D games. After several days, I barely notice the noise in the most condition. I cant tell you either the noise reduced or my ear simply get used to it. Overall, the problem of speaker doesn't bother me nowadays. But I would definitely ask Dell to send me a technician to replace it if I find it disturbing in the future.

Keyboard
The keyboard is Awesome. There is no need to buy a K70 RGB anymore. Saving USD100, making the 17 AW an even greater deal. Notably, the keyboard will be as hot as I can bear after gaming. I think this is a compromise to use a powerful laptop.

Screen
The high quality IPS screen is vital for me to buy an AW. It's give you the every detail you want. And it working great under the daylight compare to my Mac Air.

Graphics Coprocessor
The game I want to play is a piece of cake for GTX 970M. By which I mean something like GTA5, Call of Duty Ghosts.

In general, the AW is a great choice considering the build quality and using experience. The service dell provides is a plus. I think dell dramatically improve their product line while other competitor didn't show any progress in the first half year of 2015.
605872
I did not purchase this exact model but It was an Asus laptop.  I just want to inform everyone of how TERRIBLE this company is.

For those that like short and sweet....computer is less than a yr old and been sent back to be "fixed" twice for connectivity issues. have had this issue for over 6 months now. I will do what I can to stop any one from buying from this company EVER.

Now for the long version--

Been on two tech chats to try and solve connectivity issues. The first person was zero help. I actually set the computer aside for a few weeks since it was taking 5 minutes to open any page and that was IF it would even connect to my wifi. I know what you are thinking...maybe your signal is bad. NOPE. I have many other devices with zero issues. on to the second tech chat. everything was going great. Tech asked a question...I responded and they didn't respond after 20 mins so that was a fail. I then tried every avenue to get in touch with SOMEONE that could make this happen. While not Amazons fault, I contacted them to see what could be done. Since it was after the return policy, they told me to contact Asus...OF COURSE Asus then pointed the finger to Amazon.

After all the back and forth and finger pointing, I finally get to send the computer in. put it back in the ORIGINAL box and sent in. quick turnaround on the repair(this is the only nice thing you will read). computer comes back in an oversized and mangled box. Turn computer on and still having connectivity issues. repair sheet said they replaced network adapter and also the HD. for some reason, between my house and their shop apparently the operating system quit...weird. Had my friend who is a network engineer look into my issues. we ran all kinds of tests and his conclusion was that it was a computer issue and not my network.

More complaining and requests for a NEW laptop, I get to send it in for a second time. Just got it back tonight and now they didn't send the computer back with the power adapter that was sent with it. It just never goes right. Do yourself a favor and buy another brand of computer. It has been 6 months of HELL with this company

Once again...I am not puting ANY fault to Amazon. they even offered to pay for me to take to a repair shop when they didn't even need to offer that. Asus is a bad company and product in every way.

NOW... I am being told that I did not send a power cable which I know 100000% it was in the box. This company is absolute GARBAGE in every way.

Today marks 2 weeks of having my computer back and still no power cord in my hand. Thanks Asus for now stealing my property!!!
4245901
It's big, which ought to be a good thing, but .... read on.

On its face, this bag seems like the right thing to get if you have a lot of gear. Its interior area is 13" x 18.5" x 6.5" (deep). That sounds great, but the layout is basically an enlarged version of the same layout that Lowepro uses in its 300 BP model. The Lowepro is 11" wide, 15" long, and 5-3/4" deep. Those dimensions work well for camera gear, and I expect the size of the bag was designed around the gear. In the Lowepro, while not as much space, it is all usable space. See the pics for comparison. Amazon is orange. Lowepro is grey.

The Amazon bag is bigger, but it is scaled up directly. In other words, it has the same three major divisions, but each of the Amazon bag compartment regions is about an inch wider. Even my largest lens is only about 3" in diameter, so the extra inch is wasted, and the lens moves around in the spaciousness of the bag.

What's worse, unlike the Lowepro, which maintains its depth of 5-3/4" across the bag, the Amazon bag is shallower at the bottom and the top, due to  the way the bag's structure was designed. This has the effect of reducing the depth at the top of the bag to 3", less than half of the middle part. OK, shouldn't be a big deal, except that the top of the bag is where you put camera #1. The dividers are set up so that camera #2 would go at the bottom of the bag, but the bottom has a similar problem, though not as pronounced. I completely removed the bottom padding and re-inserted it to achieve a slightly better alignment and only lost about 1/2" after the adjustment.

The increased width also leaves a lot of space to either side of the camera, unlike the Lowepro, which fits the camera snugly. Again, look at the pics. Adjusting the dividers will not solve this problem because 1) remember the top is shallow and the dividers will not fit there, and 2) the side panel at the bottom of the bag does not have the velcro siding used in the other parts of the bag. Instead, two velcro strips are given at 1/3 points, which means you can only put the dividers there.

What Amazon should have done was designed the bag around typical gear, and made 4 areas of the more useful 3" width rather than simply making the same layout bigger. The end result is you can't make full use of the extra space, which means that even though the Amazon bag gives 50% more volume (1563 sq.in. of space) as compared to the the Lowepro (950 sq.in), you cannot store 50% more gear. Said another way, the Amazon bag is bigger, but less efficient.

Lastly, with the larger space in the Amazon bag, I would have expected more dividers. The Lowepro bag comes with 5 removable dividers. The Amazon bag comes with 7.

If Amazon gets serious about designing a truly useful large bag, this could be a great product, but right now, it fails to achieve my goal of having only one bag. For the cost, I'd have been better off just ordering a second Lowepro.
4911685
I loved this bag, because the compartments were just the size I needed to carry my computer and bulky files.  I much preferred it to the Samsonite rolling overnight bag my office purchased for me, even though the wheels on the Samsonite roll more easily and more quietly.  I wore out the first Targus bag I owned after several years of daily commuting via commuter rail.  By that time the wheels were out of alignment and dragging and there was a hole in the bottom of the bag, but I felt I'd certainly gotten my money's worth.  The replacement bag did not last 9 months until the handle broke and would not telescope.  Targus said they would replace the bag, but they do not pay for return shipping on defective items.  Shipping by UPS would cost $57.  The warranty is meaningless if the cost of returning the item is the same as purchasing a new one.  Be forewarned that your wonderful bag may not last a year.