Did not alert that my bag was open, TSA ...
930364
Did not alert that my bag was open, TSA feture did not light up!  Locator did not work in airport at all!!!
2307546
Love the bag, but there is a hidden security tag(?) because every time I carry it inside certain stores, the alarm goes off.  Very embarrassing!  No one has been able to de-activate for me.
4574697
first it was a delayed shipment-after my trip- and it has a combination lock with no directions-I wrote about the lock and no response-the bag itself is great-In over 15 years I have only written 1 other negative comment
4797255
Loved it until TSA ripped it off my bag and destroyed it...along with the zipper it was attached to. Don't know what the reason was.
4684481
Basic lock, easy to set/reset and keeps your bag locked, at least before the TSA gets in and trashes your luggage. An absolute must if you don't want your luggage broken by the TSA because they can do that if you don't have a TSA-approved lock. Guess what? I bought a nice 20" carry on in Europe, which, of course, didn't have the TSA-approved lock, because in Europe they're not paranoid. When I arrived in the US, although I left the lock unlocked and even wrote a note on the bag for them to see, the TSA forced and broke the unlocked lock, thus rendering my luggage useless. Lesson learned and may they burn in the hottest hell.
678702
Will please make this package easy to open.  When you are travel you don't have any tool around,
so mark the bags so we can see out you want the bags open.
bobrodeo@gmail.com
94911
The bag was exactly like I expected it to be.  It is well made and worked just like it was suppose to.  I had no problems at the airport.  They never even asked to see it.  They did make sure that I paid for my dog's airfare!!!
1698708
I checked my bag fine when in Little Rock while flying to denver for a business training week, but when flying back, TSA clipped it off my bag and said it was a "suspicious product" and they wouldn't allow it to stay on my bag, but i could, however, keep the remote for it on my carry-on. this is such crap. I can't ask for my money back because this product worked beautifully when I landed in Denver, but the only issue was my return flight to Little Rock.
324918
Shoulder strap was not included with the bag. Please let me know how I can get this sent to me
2843910
I paid the extra money for a lock that would indicate if TSA had been inside my bag. On the very first trip, the red indicator was down when I went to open my luggage, yet there was a TSA Inspection card inside my bag. I can't tell you why the red indicator didn't work, but I can assure you that it did not work.
3216479
have used these before and I find them  very good - so do the TSA, apparently, as very often in the course of my international travels, I find them missing after reaching home and seeing an "INSPECTED BY TSA" notice in my bag !!!
1094872
But my baggage came down the chute without it.  I would just buy a lock that may have a better chance of coming out with the luggage.
4874982
Received an empty bag, looks like it was sealed and product fell out during shipping.  Not sure what to do?
370280
This luggage stated it had a overweight indicator and when I received it this items does not have the feature.  This is the reason i ordered this item.
1122211
Great. Now I don't have to check any luggage!  That said, I'm a little concerned the bag construction will not hold up if it must be gate checked and processed by the baggage handling systems.
3815951
The bag was open when it arrived. I iddn't opened the box until the previous bag was finished so I didn't realize the bag was open until the return window had closed.
46479
Tool is fine, but doesn't really help.
Sold as TSA OK and indeed, when I've gone through TSA I've never had to turn it over to them.  HOWEVER,  TSA screeners do see and flag it, and make me take it out of the bag, and demonstrate it, and then rerun the carry on.
TSA has much more important and better things to do with their time (and so do I).  Only bought it for air travel, and it is kind of useless for that so it just sits in a drawer.