Great Product. Poor Service from vendor!
924392
I ordered this dvd several weeks before Christmas. Even though the vendor was approximately 200 miles away, I failed to receive it in time for Christmas.  There was no shipping or tracking information sent and no way to communicate with the shipper.  Amazon should be more careful when picking vendors and should fire this one. This is the worst service I have ever received from any online vendor ever!
2938722
First let me say this would have been a 5 star as the product is overall built well and extremely easy to set up. Now the bad...the amplifier came damaged at the main port plug in. I called Amazon within minutes of receiving it, they couldn't help, seller attempted but sent the wrong parts to make it a 100%. Seller recommended return it as it was damaged when received, after a few calls I thought I had the proper return shipping labels but was only alloted one, not both as needed to get credit with Prime. So the deadline of a month came and went and I couldn't return it, so i was stuck, my credit card company I could have recovered the payment, but I was impressed with the unit overall so I had the unit taken apart professionally and repaired. Finally able to install after 6 weeks of receiving it, it was extremely easy and worked excellent. The only other issue was the decals provided didn't like to stick on the controllers silicone buttons, so my OCD was kicking in at this point so another fix was in order. I used silicone double sided adhesive tape somewhat like VHB...cut meticulously it worked excellent and bonded them together to form a single unit. SO...was the additional $60 worth the frustration I endured for a month plus, I think so in the end.

Overall if it wasn't for the damage issue it would have be rated at 5+ stars...
4849659
Ordered when it said one left and now after a couple days I get an email saying it's not available. It was for a client and time sensitive and now I need to search for other options. I'm sure product is great but whomever is selling is a 1 out of 5 star! Unbelievable!
3132244
The product it self was great. Set it up immediately and was impressed with it's display and the speed and accuracy.  However, the package was not hand delivered as claimed, but found on the front stoop as I went out to due some yard work.  I don't mind having the package delivered the way it was, but you shouldn't claim it was handed to me or my spouse.
4472
The actual product is wonderful! I love it! But the reason I give it 4 stars is because (and keep in Mind I don't know whose actual fault this is) FedEx is who shipped this product! It sat at my neighbors house for 4 days because it was shipped to wrong house! And luckily I have honest neighbors! Might want to reevaluate who ships ur product! I have also contacted fedex on this matter also!
1955891
I would have given these 10 stars, easily... but I received 27" instead of the promised 6 feet. I contacted the seller and will update once this is resolved (I hope!) Otherwise the actual product is stunning - crystals and connectors are high quality and look a whole lot more expensive and high end than expected. They also arrived fasted that promised in the order confirmation email. I love the product beyond words, I just don't like that I got less than what I actually paid for...
2486179
We ordered 2 packs of 5 Keystones and only 2 keystone jacks arrived.
We hope the supplier will correct this by sending the missing 8 jacks we ordered.

2 * 5 = 10 Keystones
2 Keystones Received
8 Keystones Missing

It appears they don't pay attention to their orders. Beware.

***Update after several e-mails the vendor sent the missing 8 Keystones. It took almost two weeks but they did show up.
My technicians really like the keystones and based on their feed back we will be giving the supplier another chance in the future.
We are raising from 1 star to 3 as the product is good.
1778591
The product has been great.  Very pleased with a wide screen.  Was sorry that I had no idea that its super clarity wouldn't be supported on my computer, which is only 4 years old - its internal workings cannot be changed.  I specifically got one with better resolution, etc., wanting a crisp image and wishing to avoid eye strain, but its potential is wasted on the current equipment.

I have been very pleased with the product, tho its arrival was uncertain.  I had looked for a way to make it a 2-day delivery, but cdn't find a way before I clicked order.  I was to leave the country with it, and it BARELY made it in time.  I was not happy with the inability to contact someone immediately before it was processed.  I tried everything that first half hour, but to no avail.
3796322
Love it. Im still waiting for the other piece for my sectional and I ordered it last Tuesday!! :( I think usps lost my package and they won't ever solve my issue nor ever pick up their phone. Other than that the product itself is great .
3314652
great looks and works.  had under 6 months and keyboard on off button fell off and screen constantly slides in sleeve so covers camera due to it stretching.  Now I need to buy another solution.  Frustrated!

Now I contacted the seller and was blown off with it's over 90 days.  I understand that but the quality is extreme and vendor should at least pursue.  Very poor service!!!!!!
239943
The product itself is very good, fits the Arc mouse very well and protects it well.  My dissatisfaction is the fact that this was intended to be a Christams present.  Prior to purchasing, the seller showed the delivery time as December 13th--plenty of time.  After I clicked on the button to finalize the sale and place the order, the window refreshed and all of a sudden displayed the delivery date as Jan 9th through Jan 22nd.  What??

I thought this was a very suspicious practice for this seller.  Be careful ordering from them and be aware that apparently this product is shipped from overseas.  Overall, it arrived right after New Years, so it was earlier than their Jan 9th estimate...but this was a far cry from December 13th, the date that was originally displayed and would have had it to me prior to Christmas.  If I had known it would have taken 3 weeks to arrive, I would not have placed this order.
2863270
Great product and service. Highly recommend. You want be disappointed.
2184910
The GPS device seems to work well and the functions are adequate.  The problem I had was with their customer service.  The GPS unit I received did not snap into it's holder.  Hence it was not secure when used on a bike or attached to wrist.  I emailed customer service twice.  I did not receive a reply to either email.  DO NOT RECOMMEND THIS VENDOR!
2198528
I can say that I was extremely pleased with the vendor. They not only met the in hand date to me but they beat the date by several days. I was expecting the item to arrive on Wednesday but I received it on the Friday before. So as far as delivery time I rate them at 5 Stars! The product does not come in the "Official" packaging as the picture insinuates. It is NOT an official Phillips product. It works OK and that is the biggest issue. I understand that it is not the $200.00 bulb that is an official manufacturer bulb but I was still disappointed in the brightness of this product. I expected it to be much brighter than it is. I was expecting it to be, if not on par with factory, then just slightly less bright.  Unfortunately it is at least 30%-50% darker than the factory replacement. That is my personal opinion and not a measured fact but it is much darker than it should be. This is the biggest problem with these "Old" DLPs. The original bulbs are just to expensive to justify their cost. You can put those dollars towards a new and better TV. So for now I will keep chugging along with this but I am not happy with the replacement bulb situation and I am looking at simply replacing the TV at my first opportunity.

***UPDATE***
I purchased this bulb back in January 2015 and it failed on me today August 28, 2015. So it lasted 8 months for me. I don't know if that is good or bad for a third party replacement bulb but that is the life I got out of it. It was getting dimmer for the past few weeks so I knew we were coming to the end. Just wanted to share my experience with this product to help you make your decision.
247789
The delivery of the product was refused because the Vendor charged about $28.00 to send the remote which cost about $8.00 and could have be sent USPS for about $4.00! After being notified by E-mail refuse to cancel the order!

The shipping costs were not shown until I received the confirmation of the order from ?? & as stated above which E-mail the cancellation immediately sent, but not complied with! Only after I disputed the charges with AMEX, was there any solution! I will continue to purchase items thru Amazon, but don't

understand you leting the vendor get away with not considering the effort on your business their shipping rates have on your customers!

Respectfully, Marion Randall
2311178
5 STARS DO THE PRODUCT.
I very much like these steampunk sunglasses. They are well-made for being an inexpensive pair, fit my face with no issues, and I get compliments on them regularly.

3 STARS FOR THE VENDOR.
Only one problem:  I did email the vendor with a minor complaint about delivery time (I paid for expedited shipping), and received a rather snippy reply in return. That's not the way to ensure a satisfied customer, and most certainly not the way to garner RETURN customers.
2377386
They messed up my order numbers times. The product was great and i definitely recommend it but the supplier could have been better.