Superior Customer Service
922062
Really like the integrated cables. Can charge up to three devices at a time, two via integrated the cables (1 lightning, 1 micro), and one through the standard USB port. Recharges quickly and gives quick charges to iPhone and iPad. Had connectivity with integrated lightning cable after 8 months. Very pleased with the superior customer service. Highly recommend this product and would buy again.
4113075
I would just like to say that this company is without a doubt the best to deal with that I have ever encountered. The customer service is outstanding! I had a small issue with my Holy Stone HS110 and contacted them last night, almost immediately I received a response. I sent pictures of the problem and again almost immediately I received a response saying that they would send a new drone and for me to keep the one I had as a spare!
 I love the drone, it has features of much more expensive drones and performs like a dream. I highly recommend dealing with this company and their products, to me they are second to none.
3989513
Superb customer support. Shipped and arrived early and as advertised if not better than. Very impressed by the quality of my purchase. Will use 2ndLife for my next phone purchase and highly recommend them to my friends and family
3997753
To all,

Inkuten's Customer Service representative called me within 24 hours of my last review.  They prove to me that UPS was the culprit of the mishap of mine not receive the products that they have sent.  They quickly overnight the replacement and also apologize for something that they did not have control over.  I'm highly impressed with their follow-up and provided a above and beyond meaningful resolution to a mishap caused by UPS.  In addition, they even gave me a 50% refund for all the grief that I have not having my products in time.  I thought an apology was already way too much let alone a 50% refund.  THAT'S WHAT I CALLED ABOVE-AND-BEYOND the call of duty.

Thank you very much and you have won a loyal customer for life.
4647085
I love the product, and they have spectacular customer service!
3796944
I usually don't do reviews unless there's problem.  That's because I "expect" good service and merchandise.  The Highline seemed of  very good quality and worked very well, however, the case began to deteriorate in about 6 months (of daily use).  I contacted Kenu via email and they said "that's not supposed to happen"!  They also promised a new case, an improved, stronger version.  There were a couple of hiccups in the replacement process, wrong size sent, but the mistakes were corrected, follow-up was superb, and in a few days I had my new case.  Clear, Lexan type case, thicker and apparently stronger.  Anyhoo, I was very, very impressed with the product and most especially the service. I feel they went above and beyond and I highly recommend these folks.  (I also got one of their little tripods, nice.) And finally, Thank You Kenu!
3342114
I purchased this product and didn't get to use it until after the Amazon return window.  I needed a replacement due to damage during shipment that I didn't notice until inflating.  I was worried that I would be out of luck but when I called the Customer service number, they were so understanding and friendly and they sent me a replacement no questions asked.  This seller is tops in my book!!!  : )
1787703
Great robe! Superior customer service. My boyfriend loves this green robe. He somehow managed to lose the robe tie (I have no idea how). It is actually really difficult to try to purchase a replacement robe tie. Most companies don't offer that as an option. I contacted TowelSelections and they replied within 24hrs. Then sent me a robe tie for FREE. I didn't even pay for shipping. That was very nice of them as they were under no obligation to do so. Also, they didn't ask me to leave a positive comment. They didn't ask for anything other than "how can they help" and "what is my mailing address so they can send the robe tie." Awesome!
4616870
Beyond the excellent performance of this receiver, ONKYO offers unbelievable after purchase customer service. This receiver has brilliant sound and a multitude of features that connect all of the audio and video components of a home entertainment system. 3D passes through in full splendor, accompanied by theater quality sound. With all of the complexities of technology today and the extreme capabilities of this very reasonably priced THX receiver, one of the best offerings of ONKYO beyond the excellent quality of this receiver is the customer support offered 24/7 on a toll free customer service number. I called the toll free number and all of my questions and concerns were answered with no time holding on the phone! I even had a question about an older ONKYO receiver that was covered as well.  Truly superior customer service after the sale is priceless!
2215602
This item looks even better in person! Superior customer service and communication! I couldn't be happier and exactly no complaints whatsoever! THANK YOU!
463478
Customer service and satisfaction an A plus!!!!!
4363997
I initially recieved the copter with a defective motor and I was very pleasantly surprised by the high level of customer support recieved. They were aggressive in resolving the problem, shipping the  replacement parts needed quickly and giving me a link on how to install the part. Very impressive. The copter now functions as advertised and I am very happy with it. Thanks Holy Stone for the  great customer support!
1135903
Incredible customer service. They were prompt to reach out to me when I was having small issues with my product standing upright. I appreciate great products, but amazing customer service is so valuable to me. Thank you Emartinc.
1874376
This company gave me awesome customer service. (The product is also good quality & reasonably priced). I had not seen that my item had arrived & asked the company to please track it or replace it. Without question they took care of me. I later found the original item. I contacted them to apologize & offered to pay for the replacement they were sending me. They e-mailed a response stating that they did not intend to charge me for the replacement item & just asked me to give them the opportunity to serve me in the future. They absolutely get my business.
3149369
Quality merchandise. Excellent customer service.
4134913
I purchased this on prime day, and it was honestly much higher quality than I expected -- solid and durable and attractive on the phone. However, the inside protective sheet would not peel off after many attempts. To avoid breaking or scratching it, I contacted the seller, they immediately sent a replacement and paid for return. To me, a company's efficiency is not just in the quality of the product but in how they deal with inevitable problems that arise with all businesses or products. Great customer service! Great product at a good value.
732918
I don't know what I appreciated more.  The customer service, or the product. The product itself is phenomenal. A huge upgrade over OEM. The service was also exemplary. I had several questions and they responded promptly and directly. HIGHLY RECOMMENDED.