Great only if it works!
930076
Seller is very sincere of replacing defective product. I can understand that it is fragile and it can get damage from shipping. Free return and it was replaced immediately. Second time, it works and great though this is like a light bulb just replacing any regular bulb, so it is compatible just above any ceiling light. Thinking of replacing all my ceiling lights in my entertainment room with this type of bulb. I am not just sure though if this was approved or inspected by National Electric Inspector or something similar to make sure it is safe and not catch fire. I guess just use it with caution.
1236860
Bought three. Two have already failed. When they work, they are great. I just wish they would work.
529620
This thing is great...if you're lucky and can get it to work. It boosted our signal to the wifi (located far away) but there are so many problems that we've had and zero customer service that was useful. The throughput will often stop giving us feedback (data) and the entire thing won't work even though we can connect to the wifi for a moment (at one bar without the adapter) before the signal goes away). It will work, but we never know when it's going to stop working for days on end before suddenly it'll start working again.
Very unreliable and hard to fix. I'd rather pay more for something that we could use without wondering when it'll stop working next.
2582774
I got this product the first time it wouldn't come on. Requested a replacement. Once I received the second one after 20 days or so it did the exact thing, it wouldn't come on. By then seller wouldn't replace or refund the item. It's a great product when it works!.
4296550
Great if it works as advertised. Replaced both sides one a few months after the other. The first one worked great the second one once replaced started causing the abs to kick in at slow speeds so I'm guessing it had a bad wheel speed sensor.
822601
Love the product when it works! I got one for my wife and another for me. The one for my wife has been working well. Mine was defective, so I returned it because the touch pad on the right was unresponsive. The second one, I returned because it would not charge. I am ordering a third one and hope it is not defective. It would be the last chance I give to this product since I really enjoyed it before it stopped working ....
3409037
This seamed to be the only one advertised to work with a TV without having to hook it up, turn it on every time you use it and keep it charged. GREAT! if only it actually worked.
I got it to connect at first, but the sound would not get very loud, and there was a half volume hiss in the background. You could turn down the headphone volume until the hiss was only heard at quiet moments, (still very annoying) but at that volume I didn't need to have headphones, I want to hear clearly without waking people sleeping.
The next day a found they would not connect, the instructions say you may have to "wake it up" by pressing the top button, which I tried, then I tried to re-pair it, then I tried a full clear to start over. Only only paired twice (According to my headphones) but was silent, and only last a few seconds.
The Bad:
1. When it worked, it sounded bad.
2. Volume was too low
3. Top button felt cheap, the plastic piece on top, rubs the sides of the case.
4. Quit working at all.

The Good:
1. The switch to go from charge to external power.
2. Good looking design.
3475516
I initially ordered one of these but it didn't work when connected to any device. I tried my PC as well as my PS4. I tried all manner of troubleshooting methods. It was simply a dud drive. Contacted Amazon and they sent me a replacement within the next two days for free, I just had to return the old one within a month.

As a product? Somewhat unreliable. Amazon's customer service made up for it though.
270571
When it works, which it does most of the time, this is amazing!!  When it decides to stop working for a few hours a week, it is very frustrating.
1538612
I have owned three of these in the past 5 years.  The Very first one worked great out of the box, and ran flawlessly for two years.  One day the machine it was connected to just failed to recognize it (or any other machine I connected it to.) My second purchase could not be used on my Windows 7 machine.. however worked great on my Windows XP machine for just over two years, when the open/eject mechanism started failing ultimately forcing me to purchase another one.  My third and recent purchase: Worked flawlessly for exactly three weeks.  One day it just decided that it cannot recognize that it has a disk loaded in it.  The insert a DVD disk message appears regardless of disk brand or type  i.e. -RW +RW etc, and the drawer flies open.

I would like to say it is a shame.  Probably the reason the manufacture quit making them.  I love the size, is substantial enough that it does not slide away from you when you try to access it yet does not take up too much space, buttons are easy to access, and when they work (the drive).. they are above reproach!  Alas, I am shopping again and will probably try a different brand.
2098089
Great fun while it works.  The fan went out on ours after just a week or two of average play.  The music still works but nothing happens.  Luckily Amazon was extremely helpful and is sending a  replacement.  Hopefully it was just a bad one we got and the new one will last.
4130626
When I originally received this USB 3 hub, it worked great.  I tested it by transferring files back & forth from a USB 3 FOB to the computer HDD and to another USB 3 HDD.  It worked fine and had good transfer rates.

Today, aprox two weeks after I plugged the device in, I went to use it and it didn't work.  The hub is detected as a hub device by the computer, but the devices that were tested previously are no longer detected when plugged in.  Also, the blue lights no longer come on.  The hub is getting power (at least the hub goes on/off-line when I unplug power), and it's detected as a device, but otherwise it's dead.

And now unfortunately Amazon is saying I can only return it for credit.  No exchanges.  So shipping is going to be at my cost.

I feel bad for the manufacturer, but I also feel pretty ripped off.  I'm left either with a piece of garbage (and no working USB 3 hub) or paying return shipping for credit, then shipping when I order a new device, which almost adds up to the cost of the product in the first place!

USPEED:  If you'd like to contact me thru Amazon, please do!  I'd much rather deal with you than Amazon!  Please make this good and I'll be happy to update my review.

UPDATE 10/4/2012:  The seller (LaptopMate) reached out to me shortly after I posted my review and quickly shipped me a replacement which is working fine.  So I'm updating my 1-star to 4-stars (minus one star for the initial quality issues) because I like the product when it works and the good customer service.  (Thanks Amy!)

Hopefully this replacement unit is more reliable.  If it fails I'll update this review.  Hopefully I won't have to do that.
788571
Great product if you get one that works. Seems like the QA department is slipping. My first purchase has been installed and working for about 2 months without issue after a couple mishaps where the fan unexpectedly shut off after making a change on the controller. I was still happy with the purchase and decided to get another. The fan arrived on time and I rushed to get it installed only to find that the controller seemed to have a short in it. The fan plugged in alone worked fine but plugged into the controller it got no power. I returned the unit for a replacement and received a new fan and controller with the same issues. I'd hate to find another vendor, but QA needs to come off vacation.
861490
The product works really well, but only if it actually works. Started using this right when I picked it up from my doorstep. The extra ports are great to use and doesn't take up much space on my workstation. Unfortunately, the ports randomly stop functioning throughout the 1st day and the only way I can reliably fix the problem (temporarily) is by unplugging the hub and replugging it. I naturally thought it might be a USB problem on my desktop, so I decided to test it on 2 of my laptops, and the same problem still comes up. I would be upping the rating on this product to a 4-5 with no doubts IF I didn't come across this problem. I am sure its an isolated issue (hope so, or else quality assurance will be in question here) Shortly after, I decided to buy the 7 hub version and didn't come across any problems on that so far. Wish I can get a refund on this product considering the malfunction of the ports, but I threw away the box :[

Update Jan 3rd: the submit button didn't work, but revising the rating to be 4 stars instead of 3. Customer service reached out to me and happily offered a replacement for me despite me initially not wanting one. The new unit works as originally expected, customer service is top notch :).
1305828
I had to try a couple of times to get one that worked from Amazon and it only worked for a short moment and not well; ultimately had to return it to the manufacturer and have them ship one to us.  Once we got one that works, we've had it for 3 years and it's a fantastic product!
2245091
It worked great and we loved it until it burned out!! Got it Friday hooked it up and Monday I came home and its out, not working, no good. It was turned on during the days and off at night. No I don't recommend a product that only last the weekend.

Update 1: Amazon has sent me another one which I was very pleased about, once I get it I will posted another review since maybe I just got a lemon the first time!

Update 2: This item is JUNK, its now gone out, no longer works and I am out the money! I also checked and its pass any sort of returns so I am stuck with a 3ft stick!! I would strongly recommend maybe spending a little more money and get something that truly works and will stay working....

Amazon took care of my dead stick issue and I must say they impressed me very much, you can buy with confidence that Amazon will do you right. My only suggestion is once or if you start having issues with something contact them and let them know what's going on. Thanks Amazon!
3783492
My husband was so excited when he opened it this morning! Come to find out it does not work. Hopefully we can get a replacement