Does NOT work on the stairs
933413
It does not work on stairs.  It is okay but not great for regular use.  Not very sturdy
4870179
There is nothing wrong with the Pet Stairs, except my dog will not use them.  No matter how much I encourage him, he just will not use them.
23171
Unfortunately, these steps are not sturdy enough for my hardwood floors and my dog refuses to use them.
1039173
This would work great if my pool didn't have any steps. Not only would it not climb up the steps, it would get stuck where the steps would start. I used this for 1 week, and had to pick it up and move it away from the steps every time.

I contacted customer service and they said they have had experienced this problem with other customers before, and there basically wasn't anything they can do for me. Customer service responded quickly, but wasn't very helpful.

All the pieces fit well together, easy enough to assemble together, but if you have steps in your pool, do not buy this product. I am in the process of returning this item now.
4922975
The covering on this item does not fit the stairs at all.  Cannot get the covering on without http://www.amazon.com/review/guidelines/product-links.htmltearing the material.  I don't know where to go from here.  Will try to return the item and do not recommend others purchasing this item.  Quality of the steps may be good but the covering is cheap and does not fit.
2856470
Very heavy duty, but it's weight makes it harder to use on the stairs. It does what it says though
1331403
it would not connect to the internet when up stairs in the babys room.  It would only connect when right next to the router.  Very dissapointed never used it wish I would have returned it.
2700105
I was very disappointed ,as the picture is deceiving the lower step is not as long as it appears and the description doesn't really tell you measurements . It's not working for my  2 dachshunds
351346
It works although the small stick on buttons at the bottom of the steps really don't stick or work well at all.
2151341
This product does work, but it might work better on carpet. We have hardwood floor which causes the rubber feet to tear off quickly and then the stairs slide around when our dog walks on it. I ended up using double stick adhesive from 3M that is meant to hang stuff on walls to adhere the stairs to the floor.
669736
This will fit the model 10102, but only after breaking off the welded support for the first rung, not sure why they put it there to begin with, since none of the others have a support. My ladder also has wheels which prevents the leveler from being fully functional on stairs, I still had to use a 2x6 under it to make the ladder level. For what I paid, they could have invested more time engineering this device.
4429245
It is a bit narrow, and the steps are angled, which make my dogs very uncomfortable climbing up and down. They avoid this, but have used other stairs without problem. It could stand to be 3-4 inches wider to accommodate dogs over 15 pounds, and I think having flat steps instead of downward-sloping steps would be helpful.
2186051
The product was built well and easy to assemble, but, it doesn't work on bare floors.  My 7 lb. Chihuahua tried to go up and down on it and the product slid backwards causing her to have to jump.  It might work OK with a non-slip rug under it and my dog would go up and down slowly but she is not a slow mover and causes it to jump and move when she attempts to use it.  Should work fine on carpet but don't have any data to back that up.  I might try a non slip rug and see if it works better.
3098736
Bought this after the one that came with my Shark quit working. Although it works "ok" on my fabric and suede couches, it does not have the power and suction that the old one had. I spend twice the time going back and forth trying to pick up dog hair. My old one also worked great on my carpeted stairs. This one doesn't seem to pick up any dog hair on my stairs. I'm disappointed knowing I spent the money on it and will have to buy a new vacuum anyways.
2809116
Seems nice and sturdy but I did not see anywhere in the product description that the rack would not work with step through frames.
1850194
The carpet treads are very flimsy and do not stay in place. I ordered a non-slip tread because I didn't want to have to tape down the treads to the stairs as I had just spent hours removing the glue from the tape of a previous installation. I thought non-slip meant that that the tread would stay in place but that is not the case. In all fairness when I step on the tread it does not slip. However, when I lift my foot up the tread moves all over the step.
4585661
I did not like how slanted the steps are so my husband attached a board to the bottom towards the front to make it more level. She still won't use it but I will keep the pet stairs. Maybe in the future we will try again but for now we do not have it by the couch for use, our boxer still jumps to get on the couch.