Beware of warranty does not live up to the Hype
923038
i bought this protect a bed 6 months ago after buying a very expensive mattress, the price tag of the protect a bed was $115 dollars thinking since it was expensive and the warranty states they will replace the mattress or have the mattress clean  if leakage occured was enough to convince me that this must be a superior brand compared to other less expensive brand. I WAS WRONG!!! My kids sometimes sleep in my bed and knowing that accidents might occur i decided to buy a protector (which there was) i started noticing that the protect a bed was not living up to my expectations. I called the company and they instructed to send the product back to them on my expense and they will test the product to see why it failed. they did send me a replacement and 3 weeks later sent me a letter stating the damage occured as a result of heat damage....and case closed... I explained to them that i followed the care instruction and nowhere did it state in the product did it say , do dryer....hoping to have my mattress cleaned at least , they declined and their decision is final ...So next time just because it has a expensive price tag and alot of promises in their warranty does not mean anything to this company..
71637
For the price paid, you'd expect a durable product, but it isn't what you get.

The enamel surface on mine chipped and cracked badly, and while in theory there's a 30 year warranty, if you read the fine print, almost anything you would need the warranty for isn't covered.

It's too expensive to be disposable, and too delicate to be expensive.
3420972
I have gone through many of those earphones and they were purchased at a much higher price. It was OK while it works. One lasted three months and one less than 2 months. The longest one I have ever had was about one year, after reenforcing the junctions with wrinkable plastic tubes.
Although the headphones have two year warranty, the fine print was that Klipsch will find every way NOT to honor it. Here is an email I received from them: "Unfortunately the dealer (Thevarietyspot) you purchased the headphones from on Amazon is not an authorized dealer.  Our warranty is non-transferrable and is unfortunately void when purchased from an unauthorized dealer.  You may want to get in touch with this dealer to handle your warranty claim.  I do apologize; however, this is our policy."
DO NOT BUY THEM AGAIN!!!
294902
Buyer beware. Warranty not that great. If you need to return this camera under warranty you will first need a return authorization(RA). You will only get a RA after an interrogation by their customer service dept. about your battery purchasing choices, SD card brand, and SD card formatting skills. You will also be required to preform a 5 step set of instructions to "reset" the camera which includes an overnight time period of "rest." IF you are lucky enough to get permission to return the camera you will get a used one in return. Your "new" used camera will also have no additional warranty.  Not impressed by the camera, it would only take a picture if the subject was within 2 feet of the lens, even less impressed by Stealth Cams replacement policy.

The following is a copy and paste from their web site: "WE ARE NOT RESPONSIBLE FOR ANY PRODUCT SENT TO US WITHOUT AN (sic) RETURN ATHORIZATION"
4401760
Product worked great for 14 months, then apparently lost its refrigerant.  It has a 5 year warranty on the sealed system, but getting it honored isn't easy.  The first ten times I called the warranty number the answering system says an agent will be with me shortly, then goes to voice mail which will not take a message.  The eleventh time I got hold music for 42 minutes and then got cut off.  On the 12th call I got a human after a few minutes who took my info.  After four days I called back to check status of my warranty.  Got hold music for 35 minutes this time before reaching human.  I emailed a photo of my invoice and the product label after the previous call, but it was not reflected in my claim.  They found the email and then asked me to cut off 6 inches of the power cord, peel the label off the back of the unit, and mail it in, which I did the same day.  About six weeks later I got a refund check for the purchase amount less tax.  My previous dehumidifier was branded SPT, which is an identical unit internally from Home Depot.  It also failed in about a year in the same way.  I replaced the dehumidifier with a Frigidaire brand unit.  Before ordering it, I called for warranty service to see what happened.  They came on the the line within about 10 minutes and were ready to honor a warranty.
4539432
I bought the switch because Netgear has a 5 year warranty on it. I got it in May 2016, and it failed in August 2016. The support call went to India, and it was very hard to hear the person who was taking my information. He took the information and then put me on hold to see what he can do about my problem. I found this to be strange that they don't know what to do when they answer the phone. I am on hold now and waiting for the verdict.
Before he comes back to the phone, know that a warranty, no matter how long, can be worthless, or valuable. In order for a warranty to be worthless, you have to understand what can happen. If you pay $30 for the part, and they want you to pay shipping to them, or they might try to blame your other equipment and make the case drag on until you give up, that time and aggravation is not worth the cost of the product.
In my case, I had to say that it was dead and had no lights come on. I started telling them that the switch would not pass traffic, but then they go into a big troubleshooting routine that takes a long time. In my case, I had already determined that the switch was at fault and replaced it with a spare, so my switch was not plugged into my network. In the end, they did not have a replacement part, so they said I have to call back. What kind of support is that? Save your money and buy a cheaper switch. It will have a short warranty, but in the end, we will get the same thing.
286525
Before the one year warranty has expired the agitator and components burned up. Panasonic has expected me to go way beyond limits so they can honor their warranty ie, their nearest service center is over 1.5 hours one way from my home, they expect me to pay for shipping to this service center if it is too far to drive. Both outcomes cost me almost as much as the vacuum itself. I am thoroughly disappointed thus far with the product and how a very large company like Panasonic is handling this issue.
2206185
Will be able to tell you more, as time passes. No problems as yet so I can not tell you if the warranty was worth the money.
4354939
When the player did work, it was excellent.  Sharp playback, screen, etc.  If you buy this product, BUY THE EXTENDED WARRANTY.  The player comes with 3 months of labor warranty, and when you see the Code: H03 appear on the screen, you will be glad you purchased it.  It has to be rebuilt - on your nickel.  Panasonic has produced an inferior product that breaks.  Unfortunately, I didn't read a review like this prior to purchase.  It will cost $150 to fix.  Seeing as how I just dropped over $400 four months ago, it is completely unacceptable.  Shame on Panasonic, which is a great company with great products, for producing something like this.  They don't stand behind what they build.  Buyer beware.
2954379
It will break and Ihome screw you once you need to use the warranty
3036061
I loved the monitor, but 1 year on and it is failing (backlit is going in and out).

Of course this was within days of the warranty expiration, so I am stuck with this POS since repairing will cost more than it's value.

I will avoid LG products in the future, I have NEVER had a monitor fail in less than 3 years... and I have had many.

LG's quality is simply not there...  It's too bad becuase it looked great while it lasted.

Conclusion: I may have gotten a lemon, but I doubt it (since lemons do not last a year before failing).  So I would simply recommend avoid this monitor AND LG products in general (Reason: Their 1 year warranty seems to indicate to me that they have no faith in their products since monitors in this price range generally come with 3 year warranty minimum).
2351007
PROS:

(1) Excellent warranty service provided by APC / Schneider Electric following initial failure of unit after three months of ownership
(2) Stated three year warranty
(3) Smart, stylish unit
(4) Ethernet based connectivity
(5) Fully compatible with Ubuntu APCUPSD software (installation very simple)

CONS:

(1) Entire unit failed after three months use
(2) Power cut off by unit failure
(3) Battery of replacement unit failed after eight months (eleven months following original purchase)
(4) APC / Schneider Electric refused to replace failed battery on replacement unit, told me that replacement parts were not covered by the original warranty AND told me that I should continue to use the failed battery even though it provided no backup and caused the unit to beep repeatedly. After I pointed out the complete absurdity of their response (in three or four separate emails), they then shipped me a replacement battery with a paid RMA.

I run a UPS in order to insure uninterrupted operation of my server and related networking devices. At a practical level, I have had maybe one or two hours of actual outages in the past five years. So when my three month old UPS failed in March 2013 and, in doing so, shut off power to all of the connected devices for several hours (until I came home and heard the beeping in my office), I was not particularly happy.

APC / Schneider electric worked with me to promptly provide a replacement unit which cost me nothing (other than the return shipping costs on the defective unit which are not covered after 30 days). I considered the support following the initial failure very effective and professional. When eight months later the battery (supposed minimum life: three years) on the replacement unit failed, I had a completely different (and quite unexpected) response as noted above.

I can't escape the reality of two major failures in the first year of the product's life. I have owned maybe a half dozen different APC backups over the last 13 or 14 years and never had this kind of experience.
2902095
When it worked for the first six months it was fine.

When it died suddenly, I contacted Mediasonic about the problem. Since it was less than a year old, I was told that it was still under warranty and they would send a replacement upon receipt of the tracking number for my package to them with the defective unit. I followed these instructions and sent them an email on 12/2 with the tracking number. On 12/5 I contacted them and asked if the replacement had shipped. Yes! It had, except that it shipped on 12/5, when they received the defective unit, not when I sent in the original tracking number. To compound this delay problem, they sent the replacement unit via Fed Ex Ground (slower than the Pony Express) and it is now predicted to be thrown at my door on 12/15, a full 10 days since it was mailed and almost two weeks since it should have been sent to me. I emailed Mediasonic about this and how frustrated I was and just received an emailed apology. For the price point, it is not worth this hassle dealing with the company for warranty issues.
42576
I just got off of the phone with the Kitchenaid "service' line.
This is the fourth mixer that I have had since approximately  April, 2008.  I kept moving up the product line hoping to find one that would work well in making bread since I had invested quite a bit in the attachments for the product.

The first mixer, an Ultra, failed completely approximately one month after the warranty was over.  I purchased a new Artisan to replace it, thinking that I had just had some bad luck and that the slightly larger Artisan would be more robust.  The Artisan, which was purchased on September 9, 2009 failed on May 13, 2010.  I requested a warranty replacement on that date.  After a long series of delays, including lost paperwork and the shipping label being undeliverable because the wrong address was used, a replacement was shipped on June 30. 2010, more than 6 weeks after the problem was reported.  The replacement unit produced a "clicking" noise when working from the beginning, but the sound has been getting worse over time. I checked on the KitchenAid forum, where it was suggested that this indicates that the worm gear is failing.

The warranty indicated that " Your replacement unit will also be covered by our one year limited warranty", which I believed meant that it was covered for one year from the time the replacement unit was received.  However when I contacted the customer service call line, they pointed out that my original unit was 40 days past the warranty period from the original purchase and the replacement unit warranty only covers the original warranty period.  If I was aware of this, I would have sent the unit back when I noticed the clicking on the first use, rather than waiting and hoping it would get better.

Another unfortunate consideration is that the original mixer had been purchased by Visa, who doubled the length of the warranty. But the replacement unit was not the original unit and so was not technically purchased by Visa.  So, the original unit would still have been under warranty with them, but the replacement one is not.. .

I fixed this unit and gave it to my daughter for light work and purchase the professional 5 model. However, I read a review on Amazon http://www.amazon.com/KitchenAid-KP26M1XNP-Professional-6-Quart-Nickel/dp/B0002Y5X9W
indicating that the problems I had been having with heavy duty work were likely due to a problem withthe gearbox casing that was being repaired in some units.  I phoned Kitchenaid customer service on February 15, 2011, while my mixer was still well within warrenty,  to inquire about changed metal gearboxes. If I had one of the "unfixed" units, I was planning on returning it (which was an option at the store I dealt with) and buy a different machine. The woman on the phone line indicated the only way they could tell if the switch to metal gearbox cover had been made was to take the machine apart.  The woman indicated that they would make a note on the file and that if it failed past the warranty they would address the issue. Sure enough, it failed in Feb, 2013.  I phoned the customer service line, with the notes that I had made on dates of calls, etc. and was told that they had no record of any such note and would do nothing since the unit was off of warrenty.  Basically, but not unexpectedly, I was lied to by the person on the phone in line and am again stuck with a non-functioning unit that does not do the job it was meant to do. The annoying part is that I had the opportunity to return the machine at the time, but naively believed that when they said they would make a note on the file and stand behind their product, they would keep their word.

Would I buy anything from Kitchenaid (or Whirlpool or Jenn-Air, thir other lines) now?  What do you think?
256028
After several months of using this laptop, the hard drives were not functioning properly and my computer kept crashing. I sent the laptop to ASUS warranty for the first time only to have it returned with my 2nd solid state drive (SSD) still broken. Yes. STILL BROKEN!!

When I called to have it sent it again for a 2nd time so they can replace this second faulty SSD, they return it STILL broken again.

After almost 2 months, and calling over ASUS customer support over 15 times, ASUS now refuses to fix my laptop, claiming that the laptop was manufactured with only 1 SSD. This is actually not true since I contacted the seller in Amazon who said it was manufactured this way and the laptop was not upgraded in anyway. I researched multiple websites (BestBuy, Newegg, TigerDirect) which also sell the laptop with 2 SSDs. One of the representatives told me to read the warranty on their website for this product and no where does it claim that I shouldn't have my laptop fixed.

Customer Service was also very unhelpful and a waste of time. In fact, they were dishonest multiple times where they would claim my laptop was fixable in the beginning or when they said they will return my call within 3 business days only to have me wait 2 weeks to call them again. I even spoke with the supervisor who claimed he would get back to me within 48 hours, only to not have any reply and it has been 2 weeks. At this point, I believe they are dragging my case since my warranty ends in about 3 weeks.

Overall, I would warn everyone about ASUS and their products. Please note that this laptop is really NOT cheap. It would be different if this was built to last, but from my experience it doesn't. I researched my problem and it seems many people have had their ASUS laptop hardware eventually die as well. And since ASUS REFUSES TO RESPECT THEIR WARRANTY, it is definitely not a sound investment. I'm sure my case is not one of the worst, but I can say that I cannot trust sending my laptop back for a 3rd time even if they asked me to.

I wish you all the best in terms of finding a good laptop that will last. I hope my review will save you the troubles that comes with ASUS and their expensive, faulty products.
262364
SUMMARY OF RATING:
I've had this robotic vacuum for 4 months now and I can't say that we've had a great experience with it so far.  This is mainly due to its poor reliability.

ISSUES EXPERIENCED:
We've had 2 RMA replacements so far and each time was for a different issue.  The first RMA was due to the vacuum not being able to turn on anymore and not responding to being charged.  The second RMA was due to an issue with the dust bin detector.  To elaborate, during the middle of a vacuuming cycle, the vacuuming would stop because it thought the dust bin was not in the vacuum.  Pushing down on the top of the dust bin would resume the cycle, but once I lift my hand and remove the pressure, it thinks the dust bin is out again.

CUSTOMER SERVICE:
Something worth mentioning about their customer service is the fact that they will charge for shipping for the replacement beyond 30 days of ownership.  Our first RMA occurred within 30 days, so shipping was free.  However, our second RMA is costing us twenty-five dollars(!) in shipping.  This is very disappointing, but I had no choice but to pay.  The alternative would be to have a five-hundred dollar doorstop sitting around the house.

VACUUMING PERFORMANCE:
As for the performance, it does a great job picking up crumbs and dog fur off of our hardwood-throughout first floor.  After conditioning the battery per the instructions, it has enough charge to cover approximately 1,400 sq. ft. of furnished living space.  It does sometimes get stuck under a piece of furniture just tall enough for it to wedge itself under, but I've placed the magnetic strips down to prevent this.  It does well against base trim and has no problem hopping on and off of a thick area rug that sits on top of a rug pad.  It is a decent navigator, but it does sometimes need help finding its way home.

CONCLUSION:
We're currently awaiting the 2nd replacement which would make the third BotVac 80 we've had since May 2014.  I'll provide an update after a couple of months of use, but I'm not confident it will be issue-free.  This experience leaves me wishing I waited longer for a better model either from Neato or a competitor.
2692405
I would strongly urge anybody that is considering an Epson printer to be cautious.  Although I certainly do not EXPECT your experience to be the same as mine, as an active consumer I wish to convey my frustrations with Epson care/service/support.

About two years back I had an Epson Stylus Inkjet (forget which model now) that failed while still under warranty.  I mean, the printer FROZE my computer and there were HUNDREDS of crossed out (RED) printer icons all over my screen.  Then I began getting code imposed over my desktop screen with words like "printer failed" in the message.  Yes, at the time I had an Apple computer, but that's of lesser relevance...

I called Epson, as my printer was still under warranty for about 8 more weeks.  They said they recognized this sounded bad and wanted me to send the printer in (at my expense, start the tab running $).  I did.  On the same call, they said they could either send me a new printer, or I could- under THE CIRCUMSTANCES I had- go buy one from a local store to have immediately and they'd reimburse me.  I opted to buy locally.  I bought ANOTHER same model while mine was in transit to Epson (tab $ increase).

Then came the true frustration.  Epson spent NEARLY 3 months in "processing" my return authorization.  They acknowledged they had received it.  They would NOT reimburse me for a new one.  They claimed that they needed to determine if my printer was failing due to defect or negligence (I included SCREEN SHOTS in the return box of nasty printer icons covering my frozen computer, how can that be negligence?).

After many, many calls to Epson service, they continued to say they could not yet reimburse me.  At one point, they even tried to say that I should NOT have bought one locally as their standard procedure would be to send a warranty replacement from their warehouse.  On this point they quickly withdrew, since I had phone records of who I had talked to.

Needless to say, after several months go by, I was told with finality that:

"Epson would not repair nor replace my printer because it was no longer under warranty."

Now, I had a relatively NEW printer from them (this one started having printer head alignment problems in the first few months) and they had held my returned inkjet printer from OVER A MONTH from BEFORE my warranty expired.  Now, instead of being out only the original $250 for my original printer, I had patronized a company that had given me difficulty with ANOTHER $300, and also about $20 shipping, and about 50 hours of my time.

I've had a Canon i950 6-color inkjet with borderless printing that I am extremely happy with since then.  Cheers.