Negative reviews don't know how to use product
933118
I can't believe how many people write, " I put the tank in and it worked well initially but the tank slowly lost pressure." You only crack the co2 cartridge right when you need it.  You don't leave it installed!  This is basic bicycle maintanance.  This is the best inflators on the market because you can use cheap 12g co2 cartridges.  Don't listen to people who don't know how to use it.  I have one and am ordering two more!
2973863
Don't take these 4 and 5 star reviews seriously.  And don't take my word for it either.

These positive reviews are obviously written by Roxio company hacks.  If you want real opinions, check out the discussion boards on Roxio's own website.  See the frustration at a product that was not ready for prime-time.  This product was not even ready for beta testing in my opinion.

I bought the product to burn my Tivo recordings.  It simply does not work.

On their Discussion groups page you will see many postings from people who now are wishing and hoping that Roxio posts some update that fixes their problem(s).  If that doesn't tell you something about how bad the product is, nothing would.

Just click on the Easy Media Creator 8 link on this page: [...]  It is almost funny to see the moderators there try to keep the discussion positive and suggest solutions when the only obvious solution is to uninstall (if you can - many have problemes with this too).

I have uninstalled the product and periodically check the download area for an update.  I shouldn't bother. I wasted enough time and money on a bad product.
2122291
Reviewers seem to be missing the point, which is to rate the Vendor of the product based on your experience with THEM.

You may not iLoks or the software developers who use them to prevent piracy, stay in business and GET PAID for their considerable efforts. If so direct your negative reviews to Pace, the maker of iLok, or to the plugin developers. The company you are rating here simply sells the product; and at a very good price.

I know that noone here would ever want their music stolen, how would you eat? I'll bet you're jelly because you can't but an iLok on your own band's digital downloads.

JMHO
4495878
Stay away from this product. They pay for reviews, rather than make a good product
2787976
I really wanted to get this scrubber. The positive reviews were pretty compelling. But the recent batch of negative reviews by verified buyers led me to contact Hoover. The agent was unaware of the negative reviews. We do not have authorized repair service where I live, so I would have to send the unit in if there was a problem. The agent didn't know whether shipping was covered within it warranty period. I just couldn't risk it given what the community here is saying, including the one reviewer who said he is sorry that he didn't heed what the reviewers were saying.
77599
I rely on Amazon customer reviews to make my purchases. Thus, I am quite concerned when it appears that some reviews may not be what is expected. That appears to be the case here and I am concerned that reviews for all cmsHome products may not be reliable. Read on and you will see why.

I recently purchased this product from CMS and a card enclosed offered a new free product for an honest review. However after responding to that offer, I received the following from cmsHome,

You are wondering what do you need to do to participate..it's EASY!!  You do need to qualify and you are part way there already.  We select reviewers from interested buyers who have already left a review on the product listing.  Understandably, it may take a little while to form an opinion.  When you have done that, please let us know and we will take a look at it.  Make sure that you tell us what you reviewed, and how we can identify your review.   If your review meets our requirements, you will be offered an excellent product free of charge, to purchase completely free with a promotion code in exchange for a review of that product. 

So, the offer is if a customer's review "meets our [cmsHome's] requirements, you will be offered an excellent product free of charge".

Is this an effort to provide a free product for a positive review? Decide for yourself if this cmsHome offer is trying to influence customer reviews.

In light of this, it appears you should take any ratings for CMS products with that proverbial grain of salt!
2297132
Stay away from this product and this company.  Not only do they re-sell used/returned products, but they refuse to answer emails or calls when trying to contact them.  Companies like this bribe consumers with free offers to write good reviews - don't fall for the hype.
4814601
i just don't know how to use it... and there are no instructions.
4810572
This is basically a balancing review.  A product should not be rated negatively unless you've actually used it. Since a couple of people unscrupulously decided to give this item 1 star based on nothing more than their outside opinion, I've decided to give it 5 stars based on mine.  I can certainly see this hitch being useful in several situations, particularly with older vehicles that don't have back-up cameras and when you want to easily access the cargo area of some SUVs.  A product review should be based on the item's ability to deliver on its promises, not the opinion of someone who has never used it.  Feel free to disregard my review, but you should also disregard the two stupid and ridiculous 1 star reviews.  If you do that, this is a 5 star product.
2406003
I bought this product (SIM card and adapter) and I almost put the adapter inside my phone, because in the description of the product, THEY DON'T EXPLAIN ANYTHING. I could have damaged my phone permanently. So, if they assumed that EVERYBODY knows why and how you have to use the adapter, they are mistaken. I am NOT a tech geek. So, I presented a complaint about it and they send me an e-mail saying: "The adapter costs only a few cents. If you would like a refund for $0.50 then please confirm so that we can proceed. The SD adapter is for use with your computer in case you want to transfer files to and from your PC.". Really insulting message and terrible customer service. Update: the seller (SoCal Trade) just sent me an e-mail saying: "If you are not familiar with memory cards, then you may google the info. But it is not required to put direction on how to use memory cards on Amazon's listings". What??? Really???
1673840
When you buy a new product  you never know how it will work. The literature makes it sound like it will be simple to use. Things probable will get better when I use it more.
2618111
One start out of the goodness of my heart!
They didn't send the applicator kit, only one refill pack, they over charged me for that and didn't respond when I complained. I had to complain directly to Amazon. Then I read the product reviews (which I admit I should have done first) and discovered that there were numerous negatives about the kit and the fact that it didn't work as advertised.
473037
They're full of the free time it takes to bash products for no reason other than the fact they cannot afford them.

So cheer up Apple.  The people that hate you can't even afford to be one of your customers anyway.

  If you don't like a product because it didn't function as you expected, by all means, leave a review.  But don't spend your day going to every apple product (i've seen some of the same faces in the review section for every apple product I've viewed) just to give bad reviews.

  Get outside a bit more, find a hobby...or a job.  Then you may have enough money to finally experience what all the Apple fans are raving about (i.e. all the OTHER reviews about this product).

Have a nice day.  :)

BTW - I gave 5 stars because I'm still rocking a 2007 Macpro that functions like the day I got it.  It's also still worth a nice chunk of money.  Oh, and I run OS X and Windows on it with no issues.
1853595
Dear Chemical Guys,

Today, I decided to use the InstaWax bottle which, I must mention arrived broken to my doorstep to begin with. Lo and behold, the bottle REFUSED to spray the wax, no matter what I did.  On top of that, when I tried to open the bottle to POUR the liquid onto my microfiber towel, I found that it has an intensely tamper-resistant screw lock.

CHEMICAL GUYS.  DO YOU EVEN CARE ABOUT YOUR PRODUCT USER EXPERIENCE?  IN THE TIME IT TOOK ME TO FIGURE OUT HOW ON EARTH TO OPEN AND USE THIS BROKEN BOTTLE OF PRODUCT, I COULD HAVE DONE A PROPER WAXING.  THE WHOLE POINT OF THIS PRODUCT IS TO GET THINGS DONE QUICKLY, NOT TO WASTE A USER'S TIME.  YOU SEEM TO CATEGORICALLY REFUSE TO UPDATE YOUR SPRAY BOTTLES, DESPITE NUMEROUS REVIEWS THAT SHOW YOUR BOTTLES DO NOT WORK AND BREAK CONSTANTLY.

I'm going to continue to use products from companies that actually put effort into making a seamless user experience, including 3M and Meguiar's.  Not only are the products themselves of good quality, but these companies actually put the time into making sure their use cases are well-understood and execute flawlessly for the task at hand.

Normally, I would not be this irate.  But it hurts to find a company so out of touch with its own customers and have so much unrealized potential to succeed.
4493285
Please find this review helpful! Nobody ever finds my reviews helpful! It's awful, I try my best and people don't like them. It's not that hard, really! Just mark "yes" under "was the review helpful to you." Pleeeeeeeease do it. It would really make me happy. Nobody EVER finds my reviews helpful!

I had to repost this review because Amazon deleted it before.
2040380
I would love to write a review about this product--however I can't even use it! I just opened the box and there are no instructions (or recipes) on how this operates. So now I am stuck with a machine that I don't know how to use.
2554367
I have not actually bought this yet but found out about them from my sister who served us a salad with these that was fantastic. I am sure they are great because of that and will be ordering when mt McCormick supply drops - my review is to counter another reviewer who gave 2 stars and said;

"Nothing wrong with the product I just bought the wrong thing for what I was trying to do."

As I stated in my reply to that review, there is nothing that bothers me more than someone who gives a trash review on a product because they ordered the wrong thing! When a product has only 4 reviews and you leave a 2 star review - stating the product was fine - you have relegated this product to struggle. A 2 star review when it accounts for 25% of the reviews can be devastating to a new product. I'm not sure why people insist on leaving negative reviews in situations like this. If there is a level of literacy that allows them to go online and post a review then I would guess they understand the very definition of "PRODUCT" review.
sigh...

disclaimer - I am not some advocate of slighted vendors. In fact, I have spent the last year or so busting and calling out all the fake reviews being left on Amazon. In my quest to point out the broken system it made me even more sensitive to totally inaccurate reviews. I'm not sure whether a bogus positive review or a unjustified negative review is worse for the Amazon community. I just know they both stink!
Why do I even care?I am a shareholder and a customer since 1999.