We ordered the charcoal and when received them they looked ...
922681
We ordered the charcoal and when received them they looked more brown than anything.  Didnt keep packaging.  Sold them to some (discounted) that needed brown curtains.
3852898
This gloss charcoal gray didn't quite match the stuff that comes in the quart.  Its probably close enough though.  It is also much lighter than it ought to be for something being called charcoal gray.
1910716
I would have rated this higher, but images on amazon were not what the style for this bag actually was.  The Carbon Full-Cycle Twill has images with brown trim, greenish bag color and a brown timbuk2 logo.  The bag I received has black trim, and the timbuk2 logo is red.  I was dissapointed to look at the timbuk2 website to see that the Carbon Full-Cycle Twill was actually the color scheme I received, not what amazon advertised.  Otherwise, this bag rocks
246882
When ordering these we did not get the ones like on the picture at all. They were supposed to have the zipper on the check like in the picture that zips down and also the zipper from the hip down the the ankle. What can we do to reorder these but to get the ones that we do need/want?
4376473
the shoes were the right size and what was wanted, HOWEVER, I had ordered BLACK, was shipped BURGUNDY. these were ordered/purchased for a friend overseas at his request. [unable to obtain them in Brazil]. we had to contact him as to whether he wanted that color, as the time was too short to return for ordered color. he wanted them, so we kept them., although, he will be having a shoemaker re-dye them to BLACK.
otherwise we would have needed to return them, due to the fact that whoever processed our order did NOT see/catch the color preference!
1933542
We ordered the Chrome Superman, and the one we received wasn't even close!!!...
the one we were sent is a "sketch style"...like from a black and white comic book...but, we like it  too
819173
I was expecting a glossy finish on the grills like what they look like on the pictures but when they came in they are flat black.
4537771
Package arrived torn open and held together with tape, and soot was leaking all over shipping box. Charcoal is low grade - small pieces, lots of dust. When burning it cracks and emits large sparkles that can cause serious burns.
4834732
The charcoal shawl is not charcoal--it's black with white stitching throughout. Very different color and texture than what is visible in the photos of this online.
1156698
The rugs I received didn't look like these which is what I wanted. They were lighter slate blue and fuzzy. I wanted the grey/blue combination. I returned them.
2565250
Ordered Chestnut you sent me grey. Returned them. Ordered Chestnut again and you sent me grey. Wow--can you help get this corrected?
264573
My boyfriend said they fit a little tight. The inside badding off of the bottom was not stitched down, so he took them out. He said that gave a little more room for him. They shipped quickly and had a nice dark charcoal color.
1376987
Boots are made of good quality. However, I ordered a charcoal gray with pink laces for my wife and received a brown/black boots with black laces. Very disappointed with the color of the boots. Item did not arrive as advertised.
4816008
I selected black for a costume but it real looks charcoal. I went back to make sure I selected the right color and I did but it just seems to be the wrong color
237211
The canisters looked like white and black.  They were white and brown when they arrived, would not work as for a black and white kitchen.
1852722
I ordered the Red for my Husband, and the ugly Brown came... not sure how it cooks but he was fine with it. I noticed the Red was little more tha. Brown, so disappointed that I didn't receive what I paid for. Just hoping it cooks as well as the reviews say.
705203
This product showed up and the charcoal was falling out of the filters and all over the package it was shipped in.