The Same Fluff You May Already Know
928291
I started off with a great deal of hope for this book, and nearly finished with it I am very disappointed.  If I would have sat down before I read this book and listed some common sense principles related to teams, I would have put down about 90% of the concepts in this book.  That doesn't necessairly bother me about this book, because business isn't always rocket science.  The problem is the book is long on fluffy discussions, and short on the nuts and bolts aspect.  What studies support their assertions, what does the research say about teams?  Even beyond that, give me some ideas for how to accomplish what you say about teams.  Give some kind of practical use, or practical application of your theories.  I think what was the final straw for me, was when they began rehashing some basic motivational theories withouth mentioning them by name, or even fully discussing them.  This book tries to be a lot more than its title proclaims it to be, or it is capable of being.  Robbins is a psychologist, who I thought would really be able to add some understanding to what goes on in teams.  Unfortunately, that is all but absent from this book.  Finley, appears to be one of the dime-a-dozen business writers who reword common concepts and try to resell them.  Most of the book winds up blaming management for the cause of team failure instead of helping people become more effective teammates.  I usually stick to reading books about specific companies, because those contain real world examples and are usually written by much more credible sources.  I strayed in this case, and got burned.  Hopefully you won't.  If you have an MBA, skip this book, you have already heard it.
859519
With only 75 pages, this is more a booklet than a book. While it is nicely written, there is more relatively unimportant fluff, IMHO, than substance. Also, I think it did not adequately address my concern of rippoff companies that advertise these jobs on the Internet, but seem to really only be interested getting your personal information in their databases for God-knows-what skullduggery. Be prepared for the subsequent spammage when you respond to their ads...

I'd say that the information MAY be worth the cost at (way) under $10, but the $19.95 printed price is quite a stretch. I paid $15 for my used copy, and I don't feel I got my money's worth. This is the only "book" I've read on Mystery Shopping, but if I had it to do over, I'd try another one instead...

In all fairness, since I decided against entering this field, I did not have a chance to try out the author's suggestions. If the info in her book(let) pans out in actual practice, then the $20 is a moot point. But based soley on what the reader gets for the money, I can't recommend it.
4746491
Same ole information everyone gives you.... Clear your mind (but not how to), breath deeply, relax (easier said than done!  Same info as the other book (maybe books) he's written but no down to earth useable stuff.
2834483
A quick read if you already know where you are going and extra info that you may not have known!
983609
When I read the first volume of this series I was amazed by the depth of authors' knowledge, so I rushed and bought the second part and frankly - I was rather disappointed.

This book is mostly a rehash of the same material from the first volume (sometimes repeated verbatim), so if you've already read the first part - save you money, nothing new here....

I do warmly recommend reading the first volume though, if you haven't yet.
542581
Stupid and mundane -- This is simply more of the same old stuff we all already know.  It just happens to be rewritten and repackaged to sell again.
1174020
The book is a simple compilation and narration of information you could otherwise find online if you do some basic searches.
47163
first off let me say that i don't think most of the reviews below are legitimate. maybe some of them are, but i think most of them were written by the book company. read them yourself and judge for yourself. to me they all read like excerpts from a press release (and none of them have written any other reviews...not that i should talk because this is my first review). secondly and most importantly this book is just the same old same old. i read a lot of these kinds of books because i have a lot of time on my hands but even the title is kind of pretentious. it's not a BAD book and there's actually some good advice here. but for my hard earned money, there are a lot of other books i'd reccommend before this one. just one mans opinion though.
3042962
the info is Ok, mostly the same stuff that is in all the other books, it is convent to have on the kindle but nothing new here
1048899
Not bad. The title oversells it. This is more of a primer to decide if this is the path for you.  There are a couple of nuggets of info for sure.
4473104
Repeat of the same things you heard all through life with some interviews thrown in to fill some space.
865169
Both books contain about the same information. Either books is okay without the other. I'll probably just pass one one when I find someone who wants it.
2585726
I really wanted to like this book.  But nothing new here.  Just the same stuff you've read before.  Worth reading just for the reminder
897052
Just a repeat of other books in a much shorter version.
4278666
Just another book pointing out the obvious and enumerating common sense with no real incite or new information.
682371
There is nothing new or groundbreaking here. If you have common sense you can figure most of this out yourself.
4044225
Nothing new here.  Common sense tells you most of what is contained in this book.