My first bad experience with an order from Amazon
926402
Item came on time but was warm, wet and had a strong sour smell. Not something that I would order our tell my friends about.
213702
I had requested priority shipping, which according to the site, would deliver within 2-3 business days of the order being confirmed. I ordered this item on December 18th and did not receive it until late December 24th. I was charged extra for expidited shipping and did not get what I had paid the extra money for. This was my first purchase with Amazon.com and also my first impression. Unfortunately, I am not at all impressed and not sure if I would ever use this site going forward.
3267508
I thought I was ordering the actual book, NOT the study guide. Once I received the study guide I returned it unopened. I was told by the seller if I returned it within the month I would get a full refund. UPS charged me $16.72 to ship it back. I still to this day have not spoken to someone directly about the issue, they will not give me a number, just email me. They still have not given me a refund for the book or the amount it cost me to ship back, upon their request. Now they are mad at me for giving them a bad review. It seems like a scam to me if I cannot even speak with someone over the phone to resolve the issue. I will never order from Amazon again because of this.
464471
PREVIOUSLY, I ordered this product twice from Walmart when, at that time, was a little cheaper than offerings on Amazon (currently, as of 11/03/11, Amazon offerings are cheaper).  That was a BIG MISTAKE!!!  BOTH shipments through Walmart's selected shipper were severely damaged.  When I tried to contact them, their ONLY automated reponse was to bring the damaged paper into one of their stores and they would arrange for replacement.  Since I am handicaped and have to pay for transportation, this was, at the very least, very disappointing.  There was NO RESPONSE to my submitted feedback on their site!!!  Inexperienced people on the phone were no better!!
Let me share an Amazon experience with you.  Only ONE time out of MANY orders through Amazon did I receive a damaged product.  When I contacted Amazon, they had a replacement sent to me the very NEXT DAY.  This was before any arrangement or requirement that they receive the damaged product before taking any action, as is the usually procedure before replacing damaged items.
I strongly recommend Amazon for service and dependability.
4487932
I just received the package today and as I went to use the skin i found that it was actually stuck together in the back. There is no adhesive protection behind the item. The item was folded in middle to the back and was stuck together. No way i could use that item.

Returning it tomorrow... First worst experience from Amazon...
836201
This is the very first time that I had a bad experience with Amazon. The big bag had a hole punched through both sides, the smaller bag had cracks In the leather. I was very disappointed. Hopefully this will be the last time it happens. I will give Amazon another chance because I've had good luck in the past with them.
2184216
Highly dissatisfied. My tee seems to be burnt and there are holes in it as well. It's my 1st bad experience with amazon and I am not happy at all. I want a new tee.
76304
!!!!!BEWARE OF BUYING PRODUCTS,NOT PROVIDED DIRECTLY FROM AMAZON!!!!!!

First of all I Couldn't rate it zero stars, If I could I would've.
Second I haven't received the products I ordered yet, this commentary is over the liaison connection
between Amazon and leather up ( In this case).

When you're shopping at Amazon, and somehow make a mistake in your order, you're allowed to make changes to your order (within a reasonable time frame) as long as (obviously) they have not been delivered yet. In my specific case I had an issue with an order so I went to my account to retry my transaction, and while doing that the order changed my shipping speed, from standard (FREE) - to Expedite ($50, even though the purchase was over $150 and would've got a better S&H rate for individual purchases) and popped a MSG OF ERROR IN RED LETTERS and simply wouldn't let me do any changes regarding that order. one second later after I rechecked my account and realized I was going to be charged a considerable amount for the shipping change so I Stood 2 hours (1 am - 3 am) trying to change it back or else cancel the order (Send 3 emails to both customer services within 30 min after the incident with no results, at the moment).

First thing in the morning I checked my inbox and found two emails from leather up, 1st one was timed 1:08 am, congratulating me for changing my shipping speed and the other one was an answer to one of my emails, which said I could modify the transaction through the leather up website after I logged in; Which I did and got to they're account site to find out I couldn't change anything EVEN THOUGH THE ORDER STOOD AS "PENDING" FOR SEVERAL HOURS BEFORE CHANGING TO "PROCCESING" AT WAREHOUSE STATUS, the one thing I could do was " ORDER AGAIN" ?????.

I tried to get a hold of customer services and could only talk to Amazon's (twice & amazingly efficiently) and they told me I had to get in touch with leather up staff  to correct the mistake. After several attempts to contact them since  (They're automated system, keeps you on hold with a promotional recording for several minutes to tell you later the system is out of recording space and is exiting and simply, kicks you out).
Eventually I got to speak with one of their customers service reps (Who sounded tired and pissed), and after listening to what I had to say about the whole incident... DILIGENTLY TOLD ME: " There's nothing we can do to modify your order" and the order is shipping from our Kentucky warehouse.

I'm a long time Amazon customer and never NEVER EVER had any problems with Amazon what so ever;

UPDATE: Ironically I haven't tried the jacket or the Pants (Exactly why I didn't need to rush the Shipping)
The product looks even better that the images, I couldn't tell you at teh time how well do they work, but when you wear them you feel like a GI-JOE. Plus I also got the kevlar gloves to go with the outfit.
Pay special attention to the sizing, pants fit a little tight, good thing I ordered 1 size up.
Being honest they look and feel like high quality products.
534209
I called AMAZON AND this vendor first thing after ordering (AFTER FIRST PHONING AMAZON WHO SAID I HAD TO CONTACT THEM DIRECT), when I discovered I had ordered the wrong part -- no response, but lo and behold I was charged immediately...and did receive the product.

Please have your seller contact me and send a pick up tag -- I should not pay for return shipping and do expect a complete refund.

VERY, VERY BAD SERVICE ON THE PART OF AMAZON AND THE END SELLER!!!!!!!!!!!!!!!
318019
I ordered this product and paid extra for Dec. 24th delivery.  When I tracked this package turns out it was delivered to the wrong UPS facility, one located less than 45 minutes from my house.  So instead of sending the package on Christmas Eve, as was scheduled, they decided to hold the package until the next business day, Dec. 26th.  How incredibly DISAPPOINTING.!!  They actually told me even though I paid for guaranteed delivery on Dec. 24th, it actually means a guarantee of 2 business days.  ARE YOU KIDDING ME.  Needless to say, this was a gift for my mother that did not make its way under the tree. This is one of the first times I can truly say I am disappointed in Amazon's performance.  I did not get what I paid for.
3290081
My order was to arrive here on Sept 20, Today is Sept 25 and my order still has not arrived, I am very very disapointed I will never place am order with Amazon
ever again, I'm still hoping to receive the order I PAID FOR ON SEPT 3.!!!!!<a data-hook="product-link-linked" class="a-link-normal" href="/Wagner-Power-Products-0417005-HVLP-Control-Sprayer/dp/B000DZBP60/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">Wagner Power Products 0417005 HVLP Control Sprayer</a>
1782474
This was one of the most horrible experiences buying online I have ever had. The couch is cheaply made as well, I expected much better for almost a thousand dollars. Twice UPS freight tried to deliver without an appointment. They lost it about 17 times in one week. Then when they found it and finally scheduled and appt. to deliver they lost it again without telling me. I waited all day till 3 when it was supposed to deliver at 11 to call only to find out they lost it once again. I have had to call UPS freight constantly and do all the leg work to find where it was only to have to call them back and tell them where it was. I got ahold of a supervisor who found it, they just forgot to load it on the truck. I only have 1 day off per week that they can deliver and was told I could come pick it up then if I needed it that day. By the time I got done with him they promised to deliver that night as soon as a truck came back from all its deliveries. When it finally got there the boxes were torn up from the 13 times it was loaded and unloaded but believe it or not the furniture was not torn up. Do not depend on the instructions to help you because everything is wrong. I had to put screws in all the back supports and line them up with the holes on the seating sections which by the way are not labeled which one is which, you have to guess by lining up the screws to the holes. Looking inside there are straps cris crossed  which support the cushions which I sat down and I only weigh 120 lbs, half the cushions sinks down to where you are almost falling over. Again very cheaply made, worth about $300 at most. I purchased this from AT HOME MART which was no help at all. I contacted them for help because UPS freight kept trying to deliver and I had no contact information to call them, AT HOME MART just told me UPS freight was supposed to call and schedule an appt. I emailed back asking them to please contact UPS freight and have them call me for an appt. to deliver. I was then given contact information to call UPS freight myself because AT HOME MART didn't know my schedule. I then lost it and emailed them back that I didn't ask them to make my appt. just to have UPS freight call me like they are supposed too, but never mind I will do their job myself and don't expect a good review and finally I got an email back saying they would contact UPS freight and have them schedule and appt. on my behalf. This is the response I should have received the first time I asked for help not the 4th time. AT HOME MART sucks at customer service, don't expect anything. Don't expect much from this furniture even though it is pretty when you get it together and don't expect anything from AT HOME MART.
3310334
How can something be worse than bad you might ask. I ordered this product on Jan 24, 2013 from Amazon. I was told it would be shipped from China and I could expect a longer delivery time.  It finally arrived on Feb 26. The tablet did turn on but could NOT be charged.  I was told by Amazon that I would have to contact the seller.  The seller responded that I would have to ship the item back to China at my expense which I did ship it back and kept my proof of mailing and it cost another $30.96.  I shipped it back on March 1, 2013.  It is now May 1, 2013 and the seller via email keeps telling me they will refund my money (less $30.96) "as soon as they receive the item".  Well, guess what? After 60 days I do not believe they will ever receive the item.

So this is how it can be worse than bad.  Amazon will do nothing and the seller will do nothing and I have lost my original purchase price plus another $30.96 so that I might be able to participate in this scheme.  The seller is better off sending crappy product that gets returned.  He is out nothing.
 WHAT A SCAM AMAZON HAS ALLOWED BY PROCESSING MY PAYMENT AND OFFERING THIS PRODUCT - AMAZON SHOULD BE ASHAMED.
3583226
This was a nightmare from the start. I ordered with Amazon Prime on Thursday or Friday, they claimed Monday delivery if ordered within the next 23 hours. I ordered and paid. Waited until about Sunday before I emailed customer service, because I hadn't received shipping confirmation yet, and when I went back to the original part on amazon, it now said 4 to 6 weeks for delivery. Amazon emailed back and said the address I provided would not work because they needed to be able to have a tracking number for it. Please tell me what shipping service ships things without the ability to track it. None right? Sure you have to request it but it's doable. The next email I got said, we can't ship it to a P.O box so we canceled you order if you would like to reorder it you can. Keep in mind that I have 3 other mailing addresses on my account, so instead of asking would you like to use one of those addresses they just cancel it.

Now fast forward a week or so after I reorder and receive it. Initial impression, nice looking box, good packaging. Pick it up and there are loose parts rattling around inside the computer.... always a great start for electronics. From there it just gets worse, plugged everything in, and had to change the outlet for the screen, it would not play off the motherboard (this comes back into play later) it only works with the video card. Ok it's plugged in a running, good to go right. Nope, now I have to figure out why the windows 7 is not an official copy and the numbers on the stickers on the tower are not working to verify it. Also, the keyboard was set to type different that what the keys said, when I pressed the @ it typed " weird right. Looking into it further just gave me a headache, luckily there are computer technicians where I work and they were able to work some magic and get it running. They got the keyboard to play nice, and went deep into the computer to make it recognize windows 7. The date in the corner is still messed up, but at this point it is functional. Until 2 days later.... now it won't turn on. So I call the computer technician back at work and tell him your not going to believe this. ... he comes over again and verified that the internal power supply went bad. He removed it and installed a new one to check it out. When he did, he noted three things, first the burned smell, second the rattling around of loose parts, and finally the sticker on the side that says warranty void if seal is broken was broken. Emailed amazon again, updated them with the news they suggested a few options, I opted for the 30% refund to purchase a new power supply vice shipping everything back and having to reload everything again. Ok all good now right..... lol not even close. New power supply comes in from Amazon, install it, it powers up right away, the fans come on the lights come on, but no dice on the screen booting up and showing the desktop screen. I'll spare the troubleshooting, but the computer technician came back and found that the motherboard was fried. Ok, I'm officially over this computer at this point I start the refund process with Amazon, and everything goes smoothly... pretty much. I had to help them with the math on the refund a few emails back and forth, but they eventually got it right. While I was going over the orders I realized that the new power supply I ordered was not the one I received. It wasn't even the same company, color, or same number of fans. Sent that back too. Still waiting on the refund for that, and the warranty I bought with it.
2968311
The item is nice but I am very disappointed in Amazon's shipping and customer service.  It took 11 days to get the items I ordered.  Thankfully I cancelled most of the order when I found some of the things cheaper somewhere else.  My parents are elderly and I have been helping to decorate their new house because they don't get out to shop. This move is very hard on them and I am trying to help as much as I can. I found this pattern for their bathroom.  I first ordered the trash can and that was here in the blink of an eye.  I was so pleased.  I then ordered things I could not find other places, the guest towels, tumbler and a little dish.  All very cute.  I tracked my shipment and it said it should be here on or before May 18.  The 18th came and there was no package.  I sent a note to customer service to see if they could help track and they pretty much patted me on the head and said I chose free shipping so they sent it the cheapest way and don't worry it'll come.  The 19th came, no package, there was no shipping on the 20th.  Luckily it came today and just by accident we got it today.  What they are doing is sending it Fed Ex Mail so the PO is delivering it even though it's on the Fed Ex truck, it makes no sense to me.  UPS is doing the same thing.  Fed Ex will not help  because they say it's the Post Office's problem even though it's on their truck!  The only reason I got my package today was because our Post Lady had a break and went to see someone at the other PO.  The Fed Ex truck was there and she asked if he had anything for our PO and he did and my box was on the truck [All beaten and battered and ripped I might add, thankfully nothing fell out].  If she didn't meet the truck when she did and my husband didn't go over right before closing I don't know when I'd get the package since Fed Ex comes so late in the day, sometimes after the PO closes.  The items are fine, very pretty but I feel if Amazon is going to offer free shipping when I spent almost $70. for bathroom items, over $100. if you count the trash can, they should pick a carrier that is faster than the Pony Express.  I also feel their customer service people should not treat customers like 2 year olds, I did not need to be patted on the head I needed to know why they chose to ship my package by this crazy way and why they offered no other help.  I now know that if a person [I won't ever do it again] orders anything that can't be shipped by mail then I'll order it somewhere else because this shipping method with no way of finding where a package has ended up is crazy.  My package sat in Allentown PA [2 hrs away] for FOUR days, we could have driven there for it if they'd let us.  So my review is the tumbler and other items I got are nice but Amazon's free shipping on bigger items is a joke because you'll be lots older by the time you get them.  I am under pressure to get this done for my parents and they took their good old time getting the package to me, I would have paid for the shipping if they told me the way they were going to ship it but I wasn't told, the trash can came Priority Mail I think so stupid me assumed this other stuff would too.  I bought things on e-bay and had them in one day.  I guess that is the way to go from now on.
946377
CAUTION - Amazon sent me 2 books I didn't order. They made me pay the postage to send back the 2 extra books. I could find any way to notify them. There is no place to mark on the complaint form that they made the mistake. They have set up the form so that it's impossible for a person to get their money back. Amazon debits your credit card. You have no way to fight those charges. There is no way I can get this money back. It was their mistake and they make me pay. NEVER again will I order from Amazon.
456711
Let me start out by saying that this is the first time ive ever orderd anything from amazon.com, I'm sure my experience isn't the norm.  I placed an order for a schrade "old timer" pocket knife as a christmas gift for my grandfather. I open the box and pull out the knife to see if it is the correct item I orderd, of course it was and I proceeded to look it over and check its working order. I open one of the blades and hear a crack and see a peice of the knife fall onto the table infront of me. guess thats my luck.  I don't know how to go about getting a replacement, hopefully typing this is the correct way to go about it. I also have pictures of the item fresh from the box showing the broken peices if that helps.

  -Aric-