Defective upon receipt. No response from CS
922006
When I received and unpackaged this, the small bar between the power and volume buttons was cracked. Contacted Yesoo customer service and to this day have not gotten a response. It really troubles me that something made to protect your phone would be cracked before you even put it on, and the lack of a Yesoo response is even worse. I am thankful for the Amazon return policy, and it is now on it's way back, Ups even paid for by Amazon
4974011
The space bar is not functioning after 2 months. I have had to buy a replacement keyboard. I don't see anywhere that I can request a refund for a defective product. Please help.  I would never post a public review, but I don't see anywhere to get help.
3673338
I have received a defective item. Letter I & P aren't working upon receiving the item. I hope I can send it back for a replacement. Anybody knows how?
2148569
I ordered the Clamcase because I liked the slim design and flexibility of function. However, I shall summarize my complete experience for your perusal and consideration:
  I received the first ClamCase from Amazon in a timely fashion. However, upon opening the unit, I discovered there was a "hump" in the palmrest just in front of the right CMD and Alt keys which was high enough that when the unit was closed, it touched the iPad screen. I contacted Clamcase and they arranged an RMA...However, they made me ship it at my OWN expense (hmm, THEIR defective product I was being made to pay to ship back).
  They received my first one in its entirety (packaging, cable, instruction guide) and sent me a replacement...UPS Ground...from California...to Ohio. I received it and, being knowledgable with rechargable electronics, I charged it up overnight before trying it out. I paired it with my iPad, it worked fine the first part of the day...However by 7PM it was dead. I charged it again, overnight. I discovered by the third time through this routine that it wouldn't even last 12 HOURS in standby mode let alone the advertised 100 DAYS. It also had a hinge that seemed to be tighter then the first one. On a side note; I was unable to initially pair with my iPad when the iPad was detecting other bluetooth devices nearby. After relocating, it paired fine. Not sure if this was a ClamCase issue or just a bluetooth quirk.
  I contacted ClamCase again and politely, but firmly expressed my disappointment at receiving a SECOND defective ClamCase unit. This time they emailed me a return shipping label. However, it too was for UPS Ground.
As you can expect by this point, the 2nd REPLACEMENT unit (Clamcase #3) was sent UPS Ground. I opened it expecting "they've disappointed me not ONCE but TWICE, so they'll have personally checked this to make sure it was A-okay going out"....Alas, it was not to be. This one came with a bulge in the palmrest just like the first unit had. In addition to that, the spacebar was tight such that sometimes it didn't register unless I "jabbed" it with my finger or thumb (similar to other reviews I've read). Strangely, the first two Clamcases had satisfactory spacebars. Also, in this package, the instruction card was missing.
  I contacted Clamcase about the missing instruction card and while barely apologetic, they merely directed me to the website for instructions. I didn't bother to arrange for an exchange again instead opting to return the defective unit to Amazon. All told; in my 40 days of "owning" a Clamcase, I ultimately got around 5 days of actual usage on it.
  While I ultimately went with a Zagg on which I actually like the keyboard feel, layout, and response better, I still admire the Clamcase design better. Well, one day I hope they can get their production issues cleared up. Until then, I hope this helps the rest of you make your choice.
3685921
I got them in the mail yesterday. The right driver was DOA. I just sent LyxPro a Email. I still have high hopes for this product and will update my review after contacting CS. And again after I have a working unit.

Update: CS told me I would have to pay to ship the unit back. I will not pay for others mistakes. I will attempt to repair them myself and will update if I end up with a working unit.
1407159
Item missed manual and warranty: after negotiations, I am awaiting to receive payment to conclude a return and to complete a final review
277901
I purchased My Popcorn Hour C200 before Christmas; the unit was delivered to me on January 06, 2010. Unit was received with the front panel and remote control not responsive. I went to their online support. I stated my problem with the unit very clearly. The first reply from them a day later was "what color was the power button, what color was the remote and did you register the unit".  In the days to follow the question that they ask was as if no one read the blog. What frustrated me was I had to Waite for the next day to get another stupid question from them, same as above. After about 6 days of this, I decided call the California number; I received a RMA number from them. The unit was delivered on January 19, 2010. To Fremont, California. I am posting this on January 30, 2010. And as yet I have no C200 and no refund.
1534750
Keyboard is defective.  Replaced batteries.  Mouse worked great.  Very easy to install but a hassle to now uninstall and send back.  Recommend going with a more reliable product.

As of this writing, I have returned item, was emailed that a refund was issued, but still not processed or received.  Very concerning.
1884953
Quality control is horrible. I went through two orders, and tested them on different computers running different versions of MS Windows. Only the mouse worked on both occasions. In regards to the first order, the keyboard had problems connecting out of the box and eventually died weeks later. As to the re-order, the keyboard and number pad would never connect - only the mouse worked. In gist, good luck with this keyboard.
3337635
The device stop charging. Called cs and they send me a refurbished one. The refurbished one also has the same problem. When called customer service again they refused to help because it passed the warranty by 1 month. When I reminded the representative that I have been a loyal customer since 2005. They agreed that I am. In fact they have records of me placing over 570 orders through the past years. Yet my request to replace the defective kindle is denied.
2844605
The computer kept shutting off, the keyboard skipped. Many programs would not work on it because it was unable to be updated. The company however, was great about letting me return it for a full refund. I haven't received the check yet but I am confident it will arrive soon.
2814024
This is DEFECTIVE. It worked for less than 6 months. I don't know how to inquire about a refund either. I will try to contact amazon and or Sclage and adjust this review if I get somewhere...
1770081
Received defective piece - microphone not working and crackling sound. Tried to contact the seller and they replied once asking order #, but they didn't back after that.
28460
After recieving the disc's it would not load or respond to the command to open. wrote tech support twice with out responses. I'm either stuck with it or may send back for refund, but to who. It sounds like a good program/deal if it only worked. My computor checks out fine with other discs. Tech support is none existant so far.
2567121
Packet arrived. One unit functioned accordingly, The other did not function, period. I wrote a complaint but await a response assuming I would get a replacement.
Well........?
Any one reading these?
2909797
I read all the positive reviews about how this was the best chromebook in price range and everyone seems to love it.  Well my trackpad didn't work upon receiving and there was no mouse, tried the troubleshooting no luck its defective, returning to amazon in the morning.  While maybe all these positive reviews are correct I'm not about to give this laptop another chance if I'm already receiving defective ones straight out of the box.
2186124
Monitor shipped and started with a dead pixel near the center of the screen, so always visible when playing anything that wasn't a dark setting. Asus doesn't consider that a defect so there is no RMA even giving the past history of failed QA checks on the panels, so I would've been stuck with that on my screen in every game I'd be playing. Refunded and looking for something else that will hopefully work out of the box next time.