Narrow-Amazon poor service
938942
The boot is very nice. I bought 6.5M and it was still too narrow. I returned them for that reason and also for another important reason: Amazon sent me one shoe size 6M and the other shoe size 6.5M. Amazon should train better their employees to check accuracy of product before shipping.
3357932
Very disappointed that after 3 or 4 calls to Amazon and several emails, I was twice sent a 15"X 16" grid even though the printing on the box was clearly labeled that size. A small white label was attached that said 19"x16" so Amazon apparently mislabeled the item. . No on was able to correct the problem and send me the proper size although I was originally told someone would do just that after they corrected the problem. Instead, Amazon took the item off their website and I am still looking for reasonably price 19"X16" sink grid. Will avoid Amazon in the future because of this experience.
1916541
Shoes were sized as 4E width, but were too narrow. This is the fault of the manufacturer not the seller. Have previously owned/ worn New Balance shoes that were 4E that fit perfectly. The seller made returning the shoes very easy and refunded my money promptly.
1612690
My feet are 10 to 10 1/2 and the 10 1/2 I ordered in these were incredibly narrow.  Unwearable.  Need to go larger.  Nice shoes though, I would have happily reordered them in 11 if Amazon let me.  Too bad.
2615092
These fit quite small. Order a half size up. I have a narrow foot and they were snug in width as well. Returned them 2 weeks ago and still waiting to hear about refund, which is unusual for Amazon products.
1564131
Package was completely damaged when arrived. Shoe is too narrow for it's size
3027705
I have narrow feet, so I ordered this shoe in a narrow width. Unfortunately, the AA width is too narrow. That's on me; however, I've requested to return the shoes and haven't heard back from the vendor yet.
3615147
Amazon guaranteed compatibility, but it did not fit on installation.
4376326
Only gave a rating bc amazon made me. I have purchased many screen protector sets from this company for numerous devices. This is the first time I had some that were completely incompatible with my device. These were the most expensive. They are too long, too narrow and have an odd cut out at the top. Irritated I have to go through the hassle of return, reorder and wait. Frustrating.
1662135
I love this shoe and have it in brown, so I wanted to order it in black patent ... when it arrived the right shoe is tooooo wide for my narrow foot.  So, I am having to return it and they no longer have it in my size for a replacement.  Bummed!
2856187
Run way too small.  This is the first item I have ever ordered from amazon that the return window closed before I could return it.  This was for my dad so it was 3 weeks before I ever got it from him.  Too strict.  I won't be recommending this brace for my older patients anymore.  What's the best thing about amazon?  Prime delivery, easy returns, and they have darn near everything.  This product did not meet the amazon standard.
2067461
I am a severe diabetic and must wear very wide boots. I orderd a pair of these boots on 10/30/12. 1 was billed $123.98 on my visa card. 1 discovered that the 2e size wa to narrow so i used the return label sent with the order after having the return approved. amazon has repeatly said that 1 did no return the item after after 1 had sent it back in the original box using their label Now they have deducted a second payment of $123.98 from my visa account even though they have the boots only tried on once  returned in new shape. their is no way to cantact them other than through this review. DONT BUY THROUGH AMAZON OR YOU WILL GET SCREWED!!!!
1551014
The quality of the boot appeared to be superb ... however,  combination of the long narrow shaft and the narrowness at the ankle made it impossible for me to get my foot into the boot. Had to return the boot and will look for another style. Amazon handled the return nicely, although UPS missed the scheduled pickup by several days forcing me to take them to a UPS store for return. Curious that having UPS pick up the package from my home would have been free, but bringing it to the UPS store incurred a "convenience" service charge.
3684578
This jeans has somewhat large (similar to Buffalo jeans) fit. Opening is too narrow and color is dark blue with orange tint instead of the grey as shown in picture. Amazon has great customer service but they need to do better job with product description and details.
2919221
I purchased these first walking shoes for my granddaughter for Christmas and I knew her shoes size was size 4, but I got the wide to be on the safe side since babies are known to curl their toes when you try to put shoes on for the first time. First, the shoes were too small even though her other shoes and sneakers are all size 4. Second, as soon as my daughter told me they were too small I contacted Shoebuy.com (through an email like the policy suggests) and requested a return label or instructions as to what to do and asked if they could just exchange them for a size 5 wide. After waiting 3 days and no reply from Shoebuy I contacted Amazon and told them what was going on. Thankfully Amazon has an amazing customer service with a return policy and satisifation guarantee. They immediately wrote up a report and said that they would contact Shoebuy themselves and if I didn't get an exchange or refund from them they would refunded me the money it cost in about 1-2 weeks. They also informed me to contact them if and when the seller (Shoebuy.com) contacts me. Well, it has been exactly 9 days and still have not received had a email, phone call or even a smoke signal from them! So, be very weary of buying anything from them and if you do decide to purchase anything you better make sure your purchase fits exactly or you will be in refund/exchange limbo like me. I did like the thought of buying a Stride Rite first walking shoe.
988780
They run eas way too narrow now. I was replacing the identical model, same size shoes from 3 years ago. They are now sized completely differently, a bit longer and much narrower. Had to exchange a standard width for a wide shoe, which is overall a bit bigger than ideal. Why didn't Rockport leave well enough alone?

Return process could have bring easier. Within the 2 days that I'd ordered the initial pair, the price increased by 20 percent. To their credit, Amazon credited me for the price increase, but the process took multiple phone calls to get right.
87349
Amazon's website would not accept nor allow my payment(s).  After over 4 weeks of continual ordering and speaking with customer service agents that could not understand english, My order was finally placed.  The Amazon website would not complete my transactions in order to place my order, there fore it never show my order being placed.  It would not accept any of my credit cards, all of which were completely open on the line of credit amount needed in order to complete the transaction.

Upon receiving the laser kit and installing it upon my gun, it was never set from the factory as so stated in the add at the length of 50'.  At 10 LF it was off over 8" Down and to the Left.

Pore Amazon ordering website.  Pore quality control. Pore customer service.  Simply pathetic.  If the instrument itself was not worth the hassle I would have canceled all transactions with this company from the beginning.

Christopher Stockamp
Fort Wayne, IN