Defective and going back to Amazon
935619
This device doesn't work and is being returned to Amazon today. I installed it on my notebook computer with Windows XP without a problem (in spite of the manual), but the device won't recognize that there IS a disk in there. The green light on the device goes on briefly, then goes off. I can't get past the "Insert disk" message so, of course, nothing is copied. When I open the device, the disk is spinning, but it just won't recognize that anything is there, or that it's supposed to actually do something. Too bad! I'll try to find another brand/manufacturer because I really need device.
4062830
they are selling the defective products. I called amazon and filled a complain as well. I bought 6 of those and none of them were fine. either hole on it or missing bottom or something! unbelievable and unacceptable
1157114
I ordered this for a campout this coming weekend. It appears I received a defective unit - the button to turn on the white LED did not work. The light did come on right after I put in the batteries, but pressing the associated button had no effect. The red LEDs' button did work, and cycling the red LEDs' modes eventually caused the white LED to turn off, but I couldn't get the white to turn back on unless I took the batteries out and put them back in. With something clearly wrong, I went ahead and requested a return.
4439906
Defective.  Only one side worked.  The return to Amazon was very easy.
4507502
This was defective right out of the box! Very frustrating. Amazon as usual is great about returns. We went with another brand basking light and its working good so far!
1451461
Bought two, one is defective. The two components are not glued together properly so the holes aren't round. Amazon says it is not eligible for return. I would like a replacement sent free of charge and I will send you back the defective one. Do that, and once I see the deer run away, I will glady give more stars.
4899549
Although Amazon is amazing to deal with, sadly after going through a lot of moving of furniture and connecting this product, it was defective and did not work. Amazon will promptly refund my purchase price and pays return postage but it was a hassle to determine it was defective.
4283917
After questioning here if I was missing something, I determined that my unit was simply defective.  I attempted to order a replacement but the Amazon page kept returning a error with no explanation.  I tried every attempt conceivable to get the thing to work and then to get amazon to send me a replacement, I can only assume there are known issues with this product right now and maybe Amazon is not shipping replacement models out at this moment.

After 15 minutes of trying to select every shipping or return option in case there was a bad script on the page or something.. as soon as I clicked return for refund it processed.  Not the best experience so far for my first ever return to Amazon.
2806473
Mine was defective. Looked like it would have been nice, otherwise. I would have liked to try a replacement instead of a refund, but I had bought it on sale.
3964209
Asked for refund. Item defective/ second hand. Buy a <new> one!
3725948
first one didn't work, sent it back for being defective, and the second one didn't work either. . .
4138710
I received one from Amazon and it was defective out of the box. Would not charge. Returned it through Amazon's return process and received another one. Had that one for a little over a month and that was defective as well. Was no table to return it through Amazon's site because it was over the 30 day period. I called Amazon and they said they'd mail me a return slip so I could sent it back in. Two weeks went by and no slip. I called Amazon again and they gentleman said he had no record of them sending me a return slip. He said he's send one again. That was last week and still no slip. Right now I'm not happy with Iriver's product or Amazon's customer service.
2032124
Defective out of the box, won't even turn on. Also, my box was not sealed, and I'm not so sure I didn't receive a used / returned unit.
1013339
I've had a bit of bad luck with my first order of 2. One of the units was defective right out of the box and an entire day of bright sunlight failed to either  charge the unit or perhaps the unit lights are defective as it is inoperative no matter the rear switch position and doesn't light up. The other unit worked great out of the box, took a charge and illuminated all night, BUT it is the "old" design with a standard, regular blinking pattern, not the newer random blinking advertised here on Amazon.com which is a shame. The units shipped direct from Predator Guard so it is there quality control that is the issue and a call to them for support basically told me to return them to Amazon OR I could pay out of pocket for a return to them and they would fix or replace them. I have elected to return the totally broken one to Amazon and just live with the old design one that is working for now.
4300375
First order by an independent seller advertised as new but delivered an obviously used product which I exchanged for a new product from Amazon.  Amazon sent a product that was defective-the volume controls on the head set did not work.  I exchanged that for a new product from Amazon.  This time, the volume control only partially worked (down button is defective).  In addition, Amazon charged me for the replacement--they only paid for part of the refund.  I paid $61, Amazon reimbursed me for $48.  I only returned these due to the defects.  Buyer beware.  Amazon is obviously not doing a good job at quality control prior to their own sales.
4955181
Please know the poor rating doesn't belong to Amazon-the poor rating is for the product itself-Amazon- did a an amazing amazing job of sending the purchased product right away.  However The Neat Desktop Scanner was defective.  We purchased 4 of them...all four were defective...

Amazon was prompt on giving us a return for the product once we returned it.  We are very very happy with Amazon and will continue to use their business for our business!
3180032
VERY DISAPPOINTED.  This device was defective out of the box.  Missed the Amazon return window while trying to get it to work properly.  Now left with dealing with Garmin customer service.