MY FIRST REVIEW WAS WRONG IT WAS CORRECTED
919119
THE COMPANY IS GREAT, AND THE MATTRESS WAS REPLACED RIGHT AWAY WITHOUT ANY PROBLEMS. ONE IN A MILLION WAS WRONG. BUT THESE ARE GREAT ENCASEMENTS FOR BED BUGS.
VICTORIA
3760037
Changing review. I originally said it was not working but I was able to fix it myself. Taking off one star for the fact that I had to mess with it to get it to work.
3753558
I had a problem with my order, they contacted me immediatedly and corrected the problem to my great satisfaction. Thank you.
994353
ordered 2 copies (different dates)  The first was exactly what I was looking for,

the second one was the wrong book, but it is possible that I made a mistake.
1548151
Had a tiny problem with one and it was immediately corrected!!  Love that!
4921081
Great company . The first gauge I received was not aligned properly when assembled. However when Jaco heard of this from my first review, they gladly sent out another gauge to make it right. This is a updated review and I am really impressed with this company and would defiantly recommend  them or any product they handle. I may have jumped the gun with the first review, but I believe in sending out proper information as best as I can. This is why I feel it necessary  for the update. If you do have a problem, give them chance to make it right. Im sure they will meet your needs. Thanks, Jaco
2009840
My original review would have been a 1 but I was contacted immediately by their customer service group and they were more than willing to rectify the issue. Not every thing can go right with every order you place, and I get that, so the willingness to make it right is very much appreciated. I would buy from them again!
3668943
At first I gave this a poor rating, after being contacted by the business I purchased the book from,>  I have changed my rating! There was simply a miscommunication about where it was to be sent. I appreciate the fact that they did contact me.
4045358
I left a review on this that belonged on another. I received these and they are wonderful. Sorry for the mix up.
3632160
This is an amended review from my first unsatisfied statement. After posting my disappointment of the instructions only being written in Chinese and myself not being able to determine how to use the different switching options I posted a very negative review. Soon after that , Mr. Young from the PROsmart company emailed me directly and made things correct by supplying me all the information I needed . Once I had that information the vest worked flawlessly and I am happy to say that I am pleased both with the product and with the PROsmart company and I will be keeping this vest.
4037321
They sent me the wrong one a couple times, but they were very considerate and nice when I contacted them. They are in the process of sending me the correct one :)
3391729
Didn't work at first, had to adjust it; then it worked perfectly.
1122825
I like the distressed look on my cards, but the deck that came was different from the one I ordered. I ordered this one, this is supposed to be the error version. I liked the distressed look of the error version more, so I bought this one. The item I received was the corrected version, which isn't bad at all. I just expected the one I bought to be the one I received. Not sure if you all will receive the corrected version or not, but i did.
614963
My first one was bad, but the company sent me a replacement and it works with no issue.  I originally listed a review as 1 star, this is my correction.
215665
I made a mistake in my order with this seller and sent a bad review. I am now correcting my review and state for the record this product was as ordered and I am sorry for the mix up. Margie
752796
The product changed appearance and I received actually what I order and I'm very happy.
1675979
Looks like it was not your fault...I correct myself and give you the highest rating.  2 Amazon orders switched around by leasing office.