I'm so disappointed I have to buy a new one now
924311
Haven't even had it for 2 months already the case has cracked! I'm so disappointed I have to buy a new one now.. I don't recommend this product
3400177
I bought this coffee maker after my older model which was a trusty and loyal product for many years finally started it's old-age decline. I have to admit I'm really disappointed in this new one. First of all, some malfunction in the pump mechanism caused the water to literally BOIL over (this happened a few times until my husband figured went all handy-man on it and figured out the problem) and I'm constantly having to worry about how it will work since then. Secondly, the lid doesn't even close correctly and finally, it seems to leak water onto the hot pad where the coffee collector sits (not sure how that's happening). Anyway, I'm just super bummed bc I was really determined to get this model/brand since I've had great luck in the past with it and now I wish I'd kept my old one bc it was WAAAAY better than the new one :(
739548
I bought this beautiful clock that I had wanted forever. I saved up and bought it. Only to be so very heartbroken and disappointed. It doesn't work, the first one I bought in Jan. 2016 it stopped working in may 2016. I contested the seller Quick Buy, they did exchange it for me and got my beautiful clock again. But it's November 2016 and guess what clock not working again only plays about 3 bars of music and has no motion at all. And guess what Quick Buy won't help me at all! I guess saving $145.00 on social security was a big mistake on my part. Loved the clock when it worked. Very sad now it doesn't. I don't want my money just a beautiful clock that would work more than 3-10 months
4574261
It does not work!  Is there someone I can call about getting a replacement??
2502215
I'm very sad with that product...I was expecting a new one and it's Not a new one....I don't want to buy any more cell phones on amazon is not a big deal..it is not honest
1351429
I purchased it march 9th.its now march 26 and its already broken :(
2185852
2nd one i've purchased in 6 months, just spontaneously stopped working in just over a month this time.  How do i return this????
4159574
The original one lasted 5 years, this new one only 2.5 intact and right now looks worse that the one I replaced. needles to say the quality was terrible
2326104
I had to buy a new one cuz it would not change unless the controllers is sitting just right but even if that it will not charge I will never buy this again
608984
I'm so upset, this came today and the helmet it cracked and has tons of scuffs on it.  I don't have time to order a new one.  He has a Halloween party to go to tomorrow, so I can't wait for another to be shipped.  I'm furious that it looks to terrible.
1293257
I suppose I should have noticed, but this hasn't happened to me before.  I had to toss it.  It was really disappointing as I cannot afford another one right now.
1499196
I bought it in February and it now has a leak.  I can't even figure out how to call support to get a new one!!!
4426677
Only works for a few weeks thought I was getting a brand new one but received a refurbished one instead
2544144
I have a similar one when I wanted to replace it no longer served, was much smaller and the new version does not fit the old ...
4025259
i used it once and then broke and so now i have to buy another one for ipod for the car
275492
I need to buy another unit,the I bought two years ago, just failed today, even with careful maintenance per book.
143583
Sad to have to give only two stars at the moment, but I think it all has to do with the fact I bought one of the refurbished units.  It arrived in due time and seemingly good shape.  Upon unboxing found multiple issues-bent water inlet (leaked badly), front molding around power switch broken and poorly glued on (fell off immediately), GFI tripped, missing cleaning tool, scuffed bottom and rust in the nozzles and line.  I understand some of these come from being a "refurbed" item, but the busted inlet killed the deal and it is being returned for a new one.

I have bought used/refurb items before and have been happy with the result, this in not one of those times.