No Suport from liteon trial software
920797
I can't say to much about the Burner. The Nero software is a demo, with bare necesities. Software update costs almost as much as the unit. The over all combination is very slow to transfer data to the burn file, & even slower to burn to disc. If you have good software it may be ok, if not look for one that has more information about the software. There is no number to call liteon, so for support, good luck, and don't hold your breath.  They will not take it back, because the software was down loaded, & the unit was unpackaged, all packageing is in perfect shape, but they will not even respond to that, on the live chat.  Last liteon product I will buy.  Burn me once, shame on you, Burn me twice, shame on me!!!
1302036
I was unable to use the software, due to it no longer being compatible with any banks.  It also refused to import any of the download files the bank was offering.  I don't know if this was a lack of functionality, or due to not being able to properly set up the accounts due to the incompatibility mentioned earlier.  Unless you need a coaster, save your money.
898765
Can you help me ?? I ordered & received the download but after two unsuccessful (and lengthy) tries, I am still without this service. When the download, second try, was almost complete I left the screen for about an hour. When I returned, I found a message saying " An unexpected error........." so I'm back to Zero. Can you advise how I can reach the vendor to explain and get the system installed...... Please.
Thanks for any assistance you can render.
1404141
I download the Free Trial and it worked flawlessly for 30 days.  I decided to buy it off Amazon, due to its better deal.  Guess what?!  It won't even install!  I checked my system...nothing wrong.  $46 down the drain and an activation key sitting herecompletely useless!
1530024
I wanted to get up and running with a better solution then my spreadsheet.  Easy to buy, but the software won't let me login on line.  There is some kind of server error.  Apparently the software won't even work in that case.
4904763
I installed the software and it slowed my Gateway Netbook to the point of it being useless. I tried the Web support and was hopeful when I got an em telling me: "We believe that we have diagnosed your issue and are sending you a suggested solution." My enthusiasm quickly waned when I read the so called solution: "Please call 1-866-612-4227 Monday through Friday between the hours of 7am and 6pm MT and one of our agents will be able to assist you." Nevertheless I dutifully called, and was told that as one of the unfortunate users who try to get free assistance the waiting time would be 25mn. At that point I gave up. If anybody knows how to exersice the "30-day money back guarantee" my em is "louisyp@aol.com".
3564820
I purchased this scanner and installed the software on my computer and was unable to download the latest updates. I tried contacting Actron support and after 2 days of not being able to talk to a representative I gave up and returned the item.
4716637
Did you know if you by the CDROMs you still have to download it?
And many updates after that?

And then after the download and installs it still won't run without a connection to the Rosetta Stone servers?

and even if your computer and internet connection are fine, but the connection to the servers are fine, you can't use the software?

Guess what, this really expensive software that you are supposed to install on your computer won't work.  Support will be confused and unable to help you because their servers are having an issue.

I'm going to get this charge removed from my credit card.
3903706
I was unable to install in my computer, so I just paid 9.99 for nothing. How can I get a refund?
4222407
Joke no software. Wasnt even for my Bmw! Company issued me a free trial app and the next day boom $$$$$$$. Coils destroyed also rendered car moot.
2590441
Uhm, it's telling me that I have to pay the full price or something? That this is only the trial version. WTH?
1190905
I think the title says it all, the setup CD wasn't working and I couldn't find any online support. Pure wasted money
1823619
Steer clear of Norton/Symatec products.  My HP came with Norton SystemWorks 2006 trial version and I thought it wss fine.  Assumed the installation of the product would be quick and painless.  Don't remember all that went wrong, but one thing is that I was told by customer support after the fact that I should have uninstalled the trial version before installing the version I had purchased. It took forever to install even when there weren't problems.  After suffering with a computer that had slowed to a crawl I was able to determine that it was due to a setting in my Norton Internet Security 2006 program. I finally stopped using it even though I had purchased a two-year version.  The Windows uninstall program chugged along for quite a while before announcing that the program could not be removed.  Got the Norton removal tool from the web and that's what I'm doing right now.  I had not been using the product for months, but it is so hard to get rid of, that I hadn't done so.
2067620
The trial demo should have been available from the start.  After three months and many complaints, they finally offered the demo at the same time as the "Winback Weekend" promo.  {Good planning Atari and Cryptic.)

  I downloaded the demo software, which took all day Saturday (absurb with a 12 meg download connection).  Finally, the next day, I install the demo and try to get on, and the server is down!  Strike three

 Also, there is no way to contact anyone, no references on the forums, Epic Fail!

  This is just for a trial demo...

  I would expect complete failure and closure of this product by years end!
915152
Still have not been able to get the temporary of this software always requires me to reload it nothing but crap
3758330
Just learned, in the hard way, that Liteon stopped supporting this model. I sent my unit out for repair, for the second time in six months, and was informed that Liteon will replace my unit with a newer model. Unfortunately the "newer model" does not support PAL or multi region formats. Liteon refuses to even try to repair my unit. Very rude customer service.
Stay away from this manufacturer.
2709266
Ordered this program for my Windows 8.1 64 bit computer. Tried it on both a laptop and desktop running the same operating system. The registration code was no recognized. I contacted the company and they were no help. I got a full refund, but I really wanted the software program to track my DVD collection. The manufacturer ignored all of the inquiries that I made through their website.