defective when received but I was taken care of by ...
930966
defective when received but I was taken care of by the seller. The tuners didn't hold the strings in tune as they should have. Some may argue it's a toy but a child beating on the strings still wants them to resonate whether or not they know what they are doing.
1595794
For the price, its decent. I use it for indoors, and only occasionally so I can't speak on the life of the bulbs.

Quality assurance is a little poor, of the 3 I ordered, 2 did not work. One was missing the adaptor, completely sheared off. They were quick to send a replacement without any hassle.

The other had wiring issues, the sensor was not working, but i managed to disassemble it and repair it on my own.
1214883
Initially received a defective item but SHARKK's customer service went above and beyond to rectify the situation. Buy with confidence!
3180136
The first battery I ordered only lasted a few weeks, also past the return date. After contacting the company, they promptly sent me a new replacement. I understand occasionally a bad item gets by quality control and even though it was past the return period, the company recognized the battery should have lasted longer than a few weeks. I would order again knowing they have excellent customer service. :-)
1619870
I recieved the replacement unit today and I'm very satisfied with it's operation. Thank You for your prompt attention to replace the defective unit.
4675990
I had a problem with this item being defective, and according to what I read on the site it was only waranteed for 30 days.  However, 3 months later when I had a problem with this item, and the company became aware, they immediately offered me a replacement or refund.  Any item, no matter what, can be defective.  I am impressed and grateful for the way in which this company is resolving this issue.  I would purchase again from them anytime
4705625
The production came with slight defect. I contacted the company and get an replacement the following week. I am glad to do business with this company.
516305
Product received was defective. Amazon immediately took care of the problem and refunded my payment.
2953530
I actually had one that was defective but the vendor replaced it for me for no charge and the new one worked great. Bless vendors that do this for their customers.
4157358
It was what I ordered but it was defective. They did give me my money back so that was good!
1414559
It seemed to be ok quality but we happened to get a defective one that didn't work.  they took it back immediately and gave us a refund.  might have been a fluke but I haven't had much luck with any parts ordered off of here so I think quality may be sacrificed for price and convenience
2853317
Only giving 4 stars because first product was defective after only having a few weeks. Customer service was five star at taking care of the defective one.
4092528
The first one I got was defective, but the supplier was great and got me a new and better one right away!!!
1398575
Replaced defective component and prevented need to buy expensive replacement.
96945
Original review:
Not satisfied with my purchase, I received a defective product. Tried multiple charge ports to make sure it wasn't the cable that's not working but the cable really won't work.

**UPDATE** (11/22/17):
Great customer service! Reached out to me asap and offered me to try out a replacement. No issues with the replacement and it charges my devices perfectly.
3988404
I ordered two and one of the two had little defect and usable. I didn't ask for replacement but the customer service was very nice to replaced a new one for me.
1276935
At first my rating was 1 star because of the defect remote, but to the customer service was very helpful and requested to ship me another one!