does this phone have roll over minutes, are you ...
935929
does this phone have roll over minutes, are you required to pay ever three months for a calling card, my husband uses a phone throught a company and he pays 320 a year and only used it 10 times this past month with less than 18 minutes
2002764
I WOULD NOT RECOMMEND THIS PHONE EXCEPT AS A BACKUP OR LIMITED USE UNIT. I HAVE CONTACTED CUSTOMER SERVICE RECENTLY ASKING ABOUT WHEN THEY ARE GOING TO UPGRADE FROM 6.0 TO A NEWER VERSION.  ALL THEY WILL SAY IS THEY ARE WORKING ON IT. THERE HAVE BEEN TWO EXTENSIVE UPGRADES SINCE I PURCHASED IT WITH 6.0 AND THEY HAVE NO CLUE WHEN, IF EVER, THEY ARE GOING TO UPGRADE IT. GRANTED IT WAS AN EXCEPTIONAL BUY, BUT 2 YEARS AND NO UPGRADE. ALSO, I HAVE A PROBLEM WITH THE PHONE SHUTTING DOWN  IN JUST A FEW MINUTES AFTER UNLOCKING IT IF NOT ACTIVELY TALKING ON IT. FORTUNATELY, OR NOT, I BOUGHT IT TO GET FAMILIAR WITH SMARTPHONE TECH BEFORE SPENDING HUNDREDS OF $ ON ANOTHER PHONE. NOT NECESSARILY THE BEST MOVE.
4645221
Ridiculous.  First one I had, after an update the battery only lasted a couple hours.  When I tried to get help via "chat" I had to explain the issue over and over, only to be told to send it back.  After explaining several times I had no packaging to send it back in, rep finally decided to send me a box.  (She kept saying I could use "any" packaging after I told her I had none).
New one came and having issues with it.  Now she is telling me I have to buy the SIM card again (even though it wasn't my fault the first unit stopped working) Had to tell them several times what my 4G network was, she kept saying another.  Then she disconnected the chat.
751410
The phone works horrible and it also works very slow...I want to return it...if possible. I dial one number and it put another number...if I press one it enters two and I only have had this phone two weeks. I thought that it was a droid phone that it would do well...but I guess I was wrong.
3095887
no sim card detection in either ports
it's time zones are wrong even on its auto correction (both gps and network) for instance I live in central time and it states it's four hours ahead of what it is and won't let you reset the time on your own.
perhaps if the phone worked for phone calls and said the right time, I would rate it higher
oh and it did not come with it's own sim card to activate.
2899281
I believe I got a dud with this phone. First of all, it is a 3G phone, not 4G as stated. It has pop ads that appear approximately every 20-30 seconds, making it almost impossible to use. I had to find a fix online  to get it to recognize the sd card. My phone company said they believe the phone was possibly refurbished, and probably full of viruses. I had read other reviews of this phone, not from this seller, and people absolutely love it. I think I might have, too, if it had been as truly advertised., Also, took over a month to arrive. Tried emailing the seller, got replies that were unhelpful, and practically gibberish. An expensive lesson to learn.
279337
Phone is decent. I bought it brand new but I can definitely notice its not new. Been trying go upgrade software. Nothing yet. This is OK if you need a quick replacement phone. That's all.
2809303
Do you want to know what is wrong with this phone - Everything.

First, try getting the battery cover off without breaking it, Good Luck.

Second try putting in 32gb sd card. It won't show up. I've tried three of them and they aren't recognized.

Third, Tracfons tech support is unintelligible unless you yell at them several times to talk louder and slower. Then they send you off to a new department and you have to repeat yourself over and over.

Fourth try adding minutes. Its been two hours and I still haven't gotten them yet.

Fifth, it doesn't play mp3's or video files.

Sixth, you can't download any apps or games.

 And these are the problems I've found in the first fours hours. lol What a joke. I sure got taken on this deal. Gimme more time I'm sure I will find more.

 Edit - Seventh, don't view any images from websites or you'll lose half your minutes. They go by size of webpages not time used. I lost 45 minutes on two websites CNN and MSNBC.
939288
I really do like this phone which I have had for about 3 months, however I cannot recommend that anybody gets a tracfone right now. The company is stealing my minutes like hot cakes!  Seriously, I liked the phone so much that I bought another phone for my husband to keep in his car and I was charging it for him. After the charge, the phone gave a few beeps and I looked at it and it said 30 seconds deducted. I didn't do anything to the phone but charge it so no time should have been deducted. Anyway, this went on for at least an hour so I shut the phone off. This morning I turned it back on to see I had 45 seconds left then they were quickly deducted too. Then I was told my minutes had expired! Very strange so I called tracfone. An hour later, no resolution. After passing me to three people, They told me I had to call back in 72 hours. All I wanted is my 500 minutes back. So I googled and found out that a lot of people are currently having this problem with their tracfone and there are a lot of angry people out there like me. So I would hold off from using them until they clean up their act, which is too bad because tracfone is convenient and cheap if you don't use a cell phone a lot.
2395717
Please don't buy a TracFone. The adds are misleading and if you buy something by mistake they won't give you a refund. I bought the 800 minutes card to go with this phone for $120. The phone says it will triple all minutes added. They would not triple the 800 minutes. For $160 I could have bought 1000 minutes that would have been tripled so it would really be stupid to buy 400 minutes for $120 wouldn't it. But that's really the whole point of this deal. It's to confuse the consumer and rip them off. I complained and they tell me that I really only bought 400 minutes and that was doubled to 800. They won't even upgrade to the 1000 minutes. Save yourself and and avoid tracfone altogether!
410921
Got the phone back in October, its now december, and the phone already doing stupid things. Won't allow me to call people without going thru my text messages. Says I only have up to a certain amount of apps to allow to do things before it doesn't allow me to. I don't think this was a new phone I think I was a certified refurbished phone which is not the same. It freezes up and stops working, so you have to shut it down repeatedly for it to start working again. My sister has the same phone so it's not like it's something the phone is known to do its just this one
3861619
The phone is a great phone I've had mine since day one.. ordered this one for my girlfriend and it keeps restarting on its own and keeps saying update needed even after it did it like 6 times.. Phone condition was pretty good for being old.
1948615
There have been major, service impacting issues in my area for over 30 days. VM has provided 4 different dates for resolution, cant tell me exactly whats going on, and there are still major service issues like no incoming call ring or vibration. They said I won't have to pay for time the service was out. Gee, thats generous. Im guess then if you shoplift from their store, all they would want is the merchandise back, no penalty.

This review is about Virgin Mobile, not the phone. Sorry, but I saw nowhere to comment on the provider service.
1559784
The phone turned on and within 5 minutes trailed off. Problems with the logic card. I'm in Venezuela. Le refund or exchange is expensive. Is refurbished.
3538557
When I first got it thought it was a great cell!! Tried to do update to kit kat & got message saying that I had the most current version.
Called Blu & was told to do a hard recovery by holding power & volume button at the same time to enter recovery mode. Did that & that did not fix it so just it go & would settle for Jellybean 4.2.2. Then a week later wireless update showed up, so I checked it & it was for kit kat 4.4.2. So I went a head & downloaded the update. I was so sorry I did as it changed the phone dialer to a different version that I did not like. Well that was an easy fix as found one I liked in play store, but the thing that I hated the most was that it changed my settings from 4G to only 3G speed. I called my carrier & they tried over the phone to help me fix it, but no way it was the way the phone was now & it did not support 4G anymore. I called Blu to see if they could help  was told it is my carriers settings. I asked them about going back to Jellybean & they wanted $25 to do so. If a phone does not work rite that should be covered under warranty. I ended up sending the cell phone back to Amazon for a replacement. I don't recommend doing the kit kat update as I read that sometimes the device does not have the hardware to support everything that kit kat has to offer. If you want the newer Android then buy a cell phone that has that version pre-installed so you know it has been tested to work with that version of Android. Got the replacement today & set everything up & so far is working well. I will write a review on the new cell after I have had it for about a week. I will not ever update an Android OS to a newer version again. I will just be happy with what the cell came with. PS I got my 4G speed back again.
4219291
After a month of telephone calls, Tracfone finally had to send a replacement phone. It STILL doesn't work right. Texts are either not going through or show up 30 minutes later. Time for a Smart phone!
3542351
This phone did not work. I could not call anyone. I had to return it for a refund. I think this phone may have been refurbished and was sold as new. Also, the battery did not last long at all and it took hours just to charge 15%.