I am disappointed, so I called the manufacturer and they said ...
931562
The horn worked well at first, but performance deteriorated and within 3 weeks, the horn was dead.  I am disappointed, so I called the manufacturer and they said if I sent it to them, they would replace it.  That seems fair, so I'll see how it turns out.
26738
I ordered this product to replace my failing tuner on my TV.
I called the manufacter and they said they would have to look into the problem.
I am returning this product .
851280
This wind chime arrived with the supporting pieces bent, and the top would not screw together evenly.  It leaned to one side.  I telephoned customer service and although they stated that I would have to wait 6 minutes, after 15 minutes, they continually stated there is a delay due to business booming... I rather doubt it as I believe the calls are ignored and problematic issues are not addressed in an amicable fashion.  I am donating this disaster.
2265682
I just got my shipment for this item.
I opened it, and put it on my kitchen shelf only to realize that it kept shifting left and right.
I looked at the bottom, and saw that rubber is only on one set of diagonally opposing corners, as shown in the attached pic.

Perhaps this is their 'money-saving policy' to reduce the cost of manufacturing.
If that is the case, they should at least update their product picture because it their Amazon picture I can clearly see that all rubbers are supposed to be present on all corners.

I am thoroughly disappointed.
4257976
I am disappointed with this purchase. I used the headphones barely for 3 months and they became dysfunctional.

I initially thought it might be some battery problem, so I replaced the battery. I still hear terrible noise while playing music. I can barely hear anything.

I'm still in the guarantee period, Is there anyway I can get the defective piece replaced ?
2902308
I am very disappointed. I ordered (5) fans with remotes and light kits for my new shore home after Storm Sandy destroyed my home. The fans arrived quickly but the builder did not open the boxes until weeks later when they were ready to install. One fan was missing parts and the glass was cracked so but I am past the return date by a few weeks and now come to find I cannot return or replace. So I am stuck with a broken fan.  My advice open the box right away to check for damage.  I cannot even call anyone ?
2542609
UPDATE
I really like these bulbs, I hope they work this time...
Santaro contacted me immediately after I posted the bad review below. I give them credit for making it right. They acknowledged the mistake and sent me new bulbs at no cost. They actually appear to be constructed better. I will give them a shot and see how long these last.

MY EARLIER REVIEW
2 have failed and they are not even 6 months old. Amazon won't issue a refund! I contacted Amazon to return them and they said there was only a 1-month return on these bulbs and I should contact the manufacturer.  I asked the Amazon agent for the contact info for the manufacturer (I had previously tried to locate the manufacturer but had no luck)  the agent declined and said they didn't have the info. How do you not have the contact information for a product you are reselling??? After pressing the Amazon agent, he did give me a phone number -- IN JAPAN! So I need to make an international call ($$$) and send them back INTERNATIONALLY ($$$). Not worth the $30.

Also very disappointed in the Amazon's policy. This is a green product that is supposed to last for years and save money. Oh well, off to the landfill.
1778314
I read the reviews and bought it anyway. I am disappointed with the product. The spray bottle had a defective sprayer. The company said it would send a new one and I am still waiting, a month later. I have used the system several times and three out of four times I get the F1 error after it reaches the 95% done phase. I read this going in and was convinced it was user error and I would not have any problems. I wanted it to work, but it doesn't. It causes more annoyance than anything else. It may be a good product, but it has severe problems.
4283994
I would like the manufacturer to contact me, I was gentle and read directions and this cracked on me.
1753923
Honestly, I am more disappointed in the customer service.  Our unit stopped working March 15, 2014 after purchasing in late August of 2013.  Today is April 15, 2014 and there is still no resolution.  We were informed today that they will send out for the fourth time, a technician to give a second opinion based off of the first technicians three assessments.  The first technician replaced three of the major components as instructed by KitchenAids tech sheet.  This has put us in a very difficult situation since each time they schedule a technician we get one of those typical 4 hour window responses of when they will be there.  I guess our time is not important to KitchenAid as we should just be available at their convenience.  I would really love to just get my money back and purchase another brand.  I want to say that we went with KitchenAid due to brand recognition and felt that this was a brand we could trust.  I no longer feel that I can trust or depend on them.  As a home consumer, what good is a brand without trust or dependability and timely customer service follow-through?
2798253
I ordered three sets of these bulbs to use on my RV. When they arrived, very promptly I might add, I removed the lens from the front directional, removed conventional bulb and inserted the LED bulb. I noticed the bulb was very loose in the socket. When I tested the bulb it worked when I held it firmly in the socket. I figured it was a bad socket; let me try the rear directional, same problem. Bulb just does not seat firmly, hence poor contact. I called the company and I claimed the bulbs were defective, the reply I got, and we sell thousands of these bulbs they have to be good. I could get a refund, but they would not pay return postage. I kept the bulbs to remind myself not to deal with this vendor. I went to the local auto parts store, purchased a replacement bulb for the RV, it worked just fine in the socket. , vendor
Draw your own conclusions.
473703
I find plastic filings all inside, and more pieces would fall if my equipment touches the inside, or my guess is that if you use if for a while. I am extremely disappointed the manufacturer / reseller did not have the respect to clean this before shipping, nor keep such a absurd thing under control to customer.
I could have broken my own equipments in the most absurd way because of this case. I bought something to protect my gears, and it end up being a trap to ruin my gears and defeat the whole purpose of my purchase.
I am expecting manufacturer/seller to give some type of compensation, as i am too tired to waste all the time to bother returning them and try a new one. They should not impose so much hassle on customers, and hope they can make this right.
Especially now that I see two other customers had this same issue. and i saw "The seller commented back how sorry he was but obviously that was just sales talk. He did nothing to correct the problem."
3476386
I wrote a product review thinking that there was something wrong with the stepper. Now, I can't remove my bad review (sorry). I would actually like to contact the manufacturer before I return the it. Hopefully, I will be able to keep the product. If so, I will update my review.
1495664
I was excited for my floor lamp and really wanted to love it. I spent time reading the manual and putting the fixture together but it would not turn on! I cannot contact the manufacturer as their information is nowhere to be found either online, on the packaging, or on the user manual. The worst part is that I have to spend my time to pack this up again and send it back to Amazon. Stay away from this manufacturer and product.
99731
Ok, look I was kind of disappointed with the order I got because something was wrong with it BUT when I talked to the company that made the headphones they gave me the option to return the headphones and get a new one and they were friendly too. My point is even though I got messed up headphones, I solved the problem by talking to the company and returning the headphones and getting a new pair of headphones.
2390522
Finding a non-glass, food safe tea set for my young daughter was next to impossible. I found this one and purchased it online. When she began using it, we found that the design of the teapot is faulty. They screwed together two pieces of plastic, making part of the joint run the length of the spout. This causes the tea to pour through the seam every time my child tries to use it. (If you look at the picture, the line on the side of the teapot is actually a seam, not decoration, as I had believed.)

I gave this three stars, rather than one due to customer service. I emailed the company on January 11 and received a prompt response that a replacement teapot would be sent. The new teapot (with an entirely different design) arrived January 15. The new one works beautifully.
2884211
I wouldnt know how this waffle maker really works because the two that I have bought, from different companies, have been broken, or used/refurbished. I am disappointed, and was really looking forward to using this excellently rated product. I won't be trying a third. Sorry Calphalon, you need to do a little cleaning house, or improve your quality...something!