Worst blender ever. Do not buy!
925423
I used to be a die hard KitchenAid fan since using my mother's stand mixer that finally bit the dust after 40 some years. However, their products are not made like they were. This blender worked fine for a few uses, but whatever attaches the blade to the base loosened or broke and it leaked horribly. I contacted KitchenAid customer service and they told me I could take it to a repair shop. Terrible products and terrible customer service! Do yourself a favor and buy a Vitamix instead!
4254283
This is the worst blender I've ever owned. It basically cannot do smoothies, everything just sits there and you have to shake it to get items to move. I don't even want to give it one star.
2912014
I purchased this blender after my Kitchenaid died leaking black oooze.  I have used this blender less than 50 times.  I was making a smoothie with ice, milk and mocha syrup.  I have always carefully used the auto pulse to start crushing the ice so I would be gentle on the blender.  It started to smell, so I turned it off.  Now liquify and autopulse only work while you hold them.  contacted the snotty reps at Breville.  they offered me a 30 per cent off a new one.  I could get better pricing here on sale.  Offensive smug customer service.  NEVER BUY one of these overpriced pieces of junk again!  Have purchased a Waring xtreme 1200.

I purchased a Sears Kenmore Elite 900 watt blender for my second home.  It comes with a 5 year warranty on the blender parts and a 10 year warranty on the MOTOR!  It has an ice crushing setting.  I have used it for crushing ice into smoothies and am very pleased.  Sears will take a return if you do not like it so you are not stuck with something that does not suit you.  Sears has the best warranty on the blender market and the blender does almost as well as my Waring Xtreme 1200 at 3.5 hp!  Both of my new blenders are light years ahead of this overpriced Breville piece of junk!
4078198
This blender is a cheap piece of junk. I didn't expect much. My mother needs to drink shakes for medical reasons. This blender is so weak it does not completely blend shakes. The shakes come out gritty. There are no speeds just pulse and on. It takes forever to get a decent shake. Plus the motor smells hot while it's being used. This was not what I wanted out of a blender...complete waste of my time and money.

Here is what sucks about this blender :

* Plastic jar feels and looks thin and cheap and no handle
*  Weak motor with only pulse and stay on as an option
*  Motor smells like it's burning when operated

Only saving grace it was easy to clean.

Save your time money and sanitty and springer for a better machine. I am about to return mine to the bullseye for a better model.
901191
I got this blender combo for Christmas and I loved it for the grater and food processing it did. But the other night I was making smoothies and about half way thru crushing the ice with the ice crushing button the blender (full mind you) popped up off of the rotating blades which made both sets on the base and the blender melt and shred each other now the unit is completely useless!
880252
We received this blender as a gift and used it 4 times, at which point the coupling shredded despite proper use. Any attempt to remove the coupling without a toolbox full of tools was moot.

Furthermore, KitchenAid should be ashamed of their poor customer service.  Even though we had this blender in storage for a bit, and began using it recently, they refused to replace their shoddy equipment, as they hold strict to their warranty policy, and have no use for customer satisfaction or loyalty, apparently.  You just lost me as a customer, KitchenAid.

We're buying a BREVILLE HEMISPHERE.  Cooks Illustrated, who rated this blender as a winner a few years ago, even agrees with this sentiment, and moved this blender to the junk pile.  You should do the same.

We're buying the
2018754
Cheap, cheap cheap!! I bought an older, far better made model of this one in 2009. I finally put the jar on it wrong too many times and wore down the rubber feet. 6 years for a $19 blender that I personally ruined, pretty good.  I am guessing most the great reviews for this product are the older model. I thought the red one would be the same. NOPE! This new, much cheaper model is shoddily built, felt cheaper and more clumsy. Today, with three ice cubes, it decided to stop working. I didn't let one jam and let the motor spin and spin and spin, just a second of being caught and now it is trash. I had this for 5 months with light use, maybe I used it 15-20 times if that. I knew it was cheap but didn't think it would give out this soon. HB must have known they had a good thing but decided to swap it out with a piece of junk. Not going to buy this again and I wouldn't recommend it unless you're blending up pudding and only expect it to work 15 times.
2955438
We owned this blender for about 3 years and only got to use it about 6 times before it broke down completely.  I contacted Black and Decker and was disappointed when they told me that the blender was no longer covered under warranty and that I would have to purchase a new one.  They also had to do a recall as the blender blades were breaking off during regular use.

If you have the opportunity, I highly suggest avoiding this product.  I was truly disappointed by Black and Decker's response (since the blender was clearly either defective or very poorly manufactured) and the product itself is unreliable.  Save the trouble and buy a quality product that will work consistently and last for several years.
901851
This blender is SO LOUD it makes my ears ring. The only way I can tolerate using it is to put a tea towel or dish cloth under the base, which muffles the sound a bit. Even then it's super loud. Not very easy to clean compared to the Couisinart it replaced. Rubber gasket gets stuck to the base if you put it away and store it with the bottom cap on too tight, then the only way to remove it is to push the blade downward from inside the pitcher using some utensil. Also the optional milk shake blade is worthless. The blade that is included is way better.

It blends just fine, though can't handle as much ice cream as I'd like to use to make two milk shake servings at once. This is my first Amazon review and I just got done using the blender for maybe the 10th time after owning it for just over a month. I just finally felt like I needed to post about using this blender out of frustration.
3352496
I despise this blender. It won't turn on (the on/off switch just flashes red), and it is very difficult to screw the pitcher part onto the machine part.
3031617
TOTAL JUNK. Please let me update my review.  After 3 months (purchased July 3rd), the blender blade went totally dull and will not blend melted butter.  Since October, I have made 2 phone calls and sent 4 different emails and still no one can seem to figure out what blade my blender requires.  I have even sent them pictures of the blade that I need and still received 2 exact same WRONG blades.  I now have purchased a Cuisinart hand blender and it works great.  Wish I would have just gone that route first.  I am so disappointed.  I own several other B&D items and they worked well.  Guess they need to stay out of the kitchen.  Amazon won't help and neither will Black and Decker.  Lesson here: this is not the place to go cheap and save a buck.  By quality, you get what you pay for here.  JUNK.
3897959
After researching this blender. It is not any good. Stay away from buying this . I wish i hadn't purchased it. just like throwing money away!
2998373
Very bad quality product. Stopped working in 3 months with normal usage (no rough handling). When you call warranty support they want you to ship the cord and service tag at your expense to Canada rather than domestic within US for a refund. Guess what i will pay more for shipping than what i paid to get the blender. Stay away from buying this useless poor quality blender.
3658521
I bought this and gave away my mini-prep and standard blender to make baby food and hopefully use it for my own cooking after my baby is done with purees. I am regretting it.

This thing is so poorly designed - it's a standard blender blade with smaller blender jars. There is nothing smart about it, as the name would suggest. It's a slightly modified blender that just doesn't work as well as a standard blender. Most standard blenders have a simple rubber gasket that sits between the jar and the blade base. In all the blenders I have owned, it's easy to pull this gasket out with your fingers to do a thorough job of cleaning the thing after you're done using it. With this Cuisinart Smartpower System, the gasket sits in a recessed area in the blade base and the only way I have been able to successfully take it out is with a small paring knife. You have to clean it every time you use it because food gets trapped around the gasket. If you're making baby purees pretty often this is annoying beyond words, especially for proteins that stick like no one's business and won't wash out without a good scrubbing.
3726776
Can you say this is one of the worst blenders I've ever used. The customer service is terrible. I called them after having a problem with my blender. I only used it a few times in the 3 months that I got the blender. The motor burns- this was from making a smoothie. In my attempts to receive help the customer service representative offers to sell me a refurnished model of a blender I already have which stills broken and unrepaired in its original box. I will update once I get this KitchenAid to repair the blender. So far my experience has not been a pleasant one. I an weary about purchasing another kitchenAid product because of the customer service.
2909451
What a piece of junk!

I bought two of these to stock a Tiki Bar specifically because the promotional info raved about its power, for smooth-blending and ice-crushing for drinks. They were about $45.00 each, which seemed a fair price if they performed as described. I read the directions, but one of the two blenders NEVER WORKED AT ALL, no matter how the jar was "seated" or the blades installed or the number of "clicks" heard when putting the blade component together. I took that one back.  The other one worked about 6 times, and THEN went dead while blending already-crushed ice and mango juice!  So much for the superior power and the special ice-crushing blades!  DON'T BUY THIS BLENDER, even if it's dirt cheap. Read the reviews!
1586228
DO NOT buy this if you're thinking of blending anything frozen.  My first one failed after nine smoothies.  I figured it was just a fluke so I tried again -- same result with the second one.  What a waste.

Basically, if you push it too hard, there's some sort of clutch in there that burns out.  It's like when the clutch on your car is slipping -- the motor spins, but if you put even the smallest amount of resistance on the blades it disengages.