Good Phone but crappy screen glass and equally bad service
921266
This review is basically for i747 purchased in contract from AT&T. The phone is good. Very fast and smooth.
My only regret on buying this phone is the crappy screen glass. The glass is very fragile which cracks very easily. My phone's screen has cracked 2 times. For the first time, the phone fell on my carpet and the screen cracked. I got it repaired from samsung by paying $170.
The second time it again cracked just after 1 week of repair. This time cause of no fault of mine. The glass just cracked itself. Seemed a manufacturing defect on the stress ditributon. Samsung is not ready to own their mistake. Their representative even quoted that Samsung manufacturing is so perfect that there can be no manufacturing defect in any of their products. I am confused, why then give warranty on the phones or any of their products for that matter if their products are so defect free??
They are demanding $170 again for the repair. Going by this, I will be shelling out $170 every week for the repairs. This is my first and last Samsung product of my life.
I have decided to live with the cracked screen.

Very bad and arrogant reponse from Samsung service.
3941206
Good design, good screen, good camera, but poor hardware for the price of the phone
1265726
Everything was great with the distributor and UPS and I was so excited to receive my phone. The night I received it, I began setting it up and it immediately started with its touchscreen glitches. The phone began freezing, the screen flashing on and off. Just a total pain and extremely difficult to use. Looking online for help, many sites reference these and other common problems with this particular phone model. Unfortunately, it's indeed all truth. Such a bummer, because besides the issues I've mentioned, the phone's screen and camera was spectacular (when the phone wasn't having a seizure) and had many impressive specs I'd been looking for. Just Too bad I guess..
1886804
I bought this phone from Amazon wireless in April. Used it for almost 3 months

Pros:

1. Voice quality is Good
- Update on Voice: - Today morning, I used this phone to make overseas calls  (7) (Via Reliance Global), many times they could not hear me properly. Everyday I use this phone to make international calls, don't have any problems).
2. Easy to use - Good Operating System
3. Apps - I use very few apps so I don't have any problem
4. Good Look and feel

Cons:

After call is done, when i try to End call, call is not ending and touch screen freezes. I have to restart phone all over again an then touch screen works. Usually for shutting down, we have to hit button on right and message appears on screen "Slide down To Power Off", since touch screen won't work I cannot slide down.

I need to hold that button continuously to shutdown phone. After some time it restarts. By the way when screen is frozen, phone won't charge even though it is connected to power outlet and question mark appears on battery.

Thus issue is happening  frequently and some times there is gap of few days.

I called Amazon customer Service, they said that 30 days warranty is over and I need to call AT&T. Did the same and I was redirected to Windows Mobile support. I was directed to reset and when I explained my problem again and again she told me to go to ATT retail store, if rep calls Windows Mobile they will think of replacing Phone

As I mentioned, this issue is not reproducible when ever I want and once when I went to ATT retail store, they told me to restart and it worked fine.

ATT told me that this is not known issue and work around is to restart.

Summary: I am not at all happy with this frozen screen issue, otherwise it is fine.
4099345
the phone is pretty good but it has its problems i mean ive only had it for a month and it got damaged twice first there was this thing in the phone controlling the hole phone it didn't let meh use it so i had to reset the whole phone then i had a whole other problem cause this is kinda like a mini computer so if u gonna buy it u have to install an antivirus so it doesn't end up like mine and another thing u cant install lots of apps cuz they aren't available in this phone like....clash of clans, snap chat and u can install kik and instagram but they have their issues cuz the app looks weird  and u cant do lots of stuff in the apps tha phone is not the best i didn't like it that much it has lots of issues but it has good stuff besides these problems well the phone is fine but mine already got problems in the sistem twice and it screen broke ima have to buy a new one cuz i cant fix the problems it has
4005246
I bought 2 phones - both AT&T at Zero down payment and got them unlocked by paying up ETF.... essentially costing me $650(i.e $325 each). The first phone screen developed a "shaking segments" issue (shown on youtube )and became unusable in the 13th month. LG support said that the replacement screen costs $200 as it's just out of warranty(i.e. 12 months). The second phone's screen, in it's 6th month, got heated-up upon using it for more than 1 hour. Although i am( now 'was') an LG loyal customer( i own LG LED, LCD TVs, Washers, Dryers etc), this experience had left us very disappointed.

Upon investigation on various screen issues written on various websites, it appears that LG has been offloading these "GSM phones with defective screen" on various websites & by not providing an official kitkat upgrade to THE UNLOCKED G2.

UPDATED after my 02/14 experience on ebay where two 'sellers, with supposedly 99% good feedback', are pushing it as 'BRAND NEW' or 'NEW OTHER' for $209. I wrote to them about their warranty and LG warranty which they replied "is for 60DAYS only".

Also after posting these 'warranty' questions i noticed that the seller had disabled me from BUYING and when you tried to add them into the cart, it displayed " Unfortunately, this item can't be purchased because the seller isn't accepting bids or offers from you right now."

Am shocked that ebay allows such indirect conning. So I would urge you to consider buying the AMAZON FIRE phone for $199 instead which is a better and durable phone than LG-G2.
959311
Very good phone at a great price! The Phone is new with very good packing!
I had to downgrade because of the product's performance. It worked well for a couple of months, but after that there are a lot of issues with this phone.  It keeps restarting, it restarts in the middle of typing an email, or text message, or doing something important, this is so frustrating.  I had to wait for it to restart & start all over again. Some apps do not work at all, I cannot open them at all, if I do, the phone will hang & restart.  These apps are not third party, they are downloaded from Google play.  Well, I guess that is what you get for this price.  I would certainly not recommend this phone to anyone who wants to do a few more things other than just reading email, listening to music & watching videos.
637628
I really loved the experience of the Windows OS, it ran smooth and clean, but the phone has some key issues:

Pros: Clean and smooth interface. Camera is quality with good lighting.

Cons: WiFi Calling/Texting doesn't work, cheap plastic feel, no front facing camera, no flash on camera.

I would recommend this phone to someone who doesn't need the WiFi calling, but unfortunately I do. It's a feature that shold work, but Nokia has messed something up somewhere that causes it to not work. Shame because I could have overlooked the cons if I could have gotten service at home, I mean let's face it the budget phones have crappy front facing cameras and all cell phone flash sucks anyway. If you want a budget Windows phone and get service without the need for WiFi help then get this phone. It's nice. Otherwise look elsewhere.
3330577
I actually like this phone a lot it takes awesome pictures, smooth functionality from going to one app to another, and the battery can last me day of being on it constantly. My the lack of variety to peotect this phone as far as screen protectors and cases. The only one that is heavy duty and does the job, is heavy, the metal casing messes with the gps, and it's hard for people to hear you during a phone call. I switched to a wallet case needless to say I have a busted screen and no way to fix it. I called sony to find out they don't have a repair center in the U.S. maybe in the end of june they might(hopefully). After going to three different repair shops none could get my screen to even replace it, so just be aware if the headache this phone comes with on that spectrum of things
2617159
Terrible Screen, Will not stay sync'ed with phone, terrible app support,
4613531
My daughter had a full glass screen smartphone for years before we upgraded to this, no problems with dropping. We actually put a case that put a buffer edge around the front of the screen, and it still broke in less than 2 months just from falling out of her handbag! The glass is solidly glued to the digitizer, which is a $200 part, so forget fixing it yourself.  The insurance deductible is $199!  This phone is KNOWN to have issues with breaking easily. One slight jolt after the glass shatters, and the digitizer fried!  Some phones can go years with a broken screen, NOT this one.

I put 2 stars, because the OS and apps work flawlessly with a decent amount of memory, and the phone was holding a charge well, although it's still only 3 months old and having to be replaced.
2459133
**update** After half the screen stopped working I turned off the phone for several hours and when I turned it back on the problem was resolved. The next day, the same thing happened again and luckily the screen went back to normal.. I never ended up contacting the manufacturer because the phone seems to be working properly now, except when I get notifications the drop-down menu still appears in place of the notification, but that's whatever. As long as the phone continues to work, I'm happy. Don't know if I would recommend the phone though, seems like a gamble as to whether the phone will have issues or not.

Original review - This phone was working pretty well up until just now. I have had this phone since January (it is now March) and half of my screen just stopped working. There is a straight line diving the screen perfectly in half and the whole left side is just fuzzy (like when an old tv shows static). Yesterday it started acting funny - instead of pop-up notifications that it usually shows when I get a message, the drop-down menu would come down half way on its own and get stuck. And now this. I am going to contact the company and see if they can help me with this screen problem, although amazon is telling me that my product support window closed at the beginning of this month. Figures that it would stop working shortly after the service window closes. I will provide updates if I have any luck with the manufacturer.
I saw a lot of negative reviews for this phone before I bought it. I proceeded to purchase it because other phones in this price range that I was looking at also had some negative reviews, and I figured some people just get unlucky. Well, I am now one of those people, and I really wish I had chosen a different phone/company because I've only had this phone for 3 months and I'm out $400. I do NOT recommend buying this phone, because you could be in my shoes if you do!
3050765
Purchased the phone when it came out and it has been going down hill from there.  First the glass cover for it was recalled because it did not stick - that should have told me something.  Second thing it has to be restarted on Facebook two or three times when trying to check messages.  Other apps and programs have issues when trying to open or using them.  I spend more time restarting the damn thing.  Contacted Verizon and they admitted the phone has a lot of issues and the last update sent other phones into turmoil.  Now we can't return the phone, many facilities are no longer selling the phones until they are fixed. So now I am stuck with a damn phone that sucks more than the LG2 I upgraded from.  Samsung - stood by most of your products, but this one sucks and you need to fix these issues.  DO NOT PURCHASE UNTIL IT IS FIXED/
260552
I just went to US for 2 weeks for vacations, before come back to Mexico I bought 2 of this phones as a gifts, that was a terrible mistake.

Phone 1: It Works properly, but it has a 1 mm bubble inside the IPS screen that is annoying to seen, how that could be possible?

Phone 2: this phone doesn't have a bubble inside the IPS screen, but the problem is worse than that, I hear nothing in an incoming call, to be able to hear the voice of the person who is calling me I need to use the speaker mode, also I tried a Skype voice call and I was able to hear it just a Little bit, but the quality of the sound also is pretty bad.

At this point makes no sense for me to talk about of the pros of this phone, because I only found frustration.

I hope you guys understand how a waste of time and money this is for me, also makes me look dumb give as a gift an useless phone, how we can fix this problem if I'm in Mexico?
Who is going to pay for the return of the product?

I'll upload proofs of this later...
1067470
I have 4 Blu phones and 3 of them work fine. They really are he best for the money!  But the company in Miami is just the contary! Customer service does react - if at all - extremely late, communication = zero!  Any technical question is answered after at least a week  or more and a repair of a broken screen is still pending after 1 month! It is really a shame that a company offering great products is not able to handle technical problems professionally.
4486308
I have only had the phone for one month. I had to have it serviced because the screen is not working properly. I also had to find a sim card for the phone.
1488709
i wish there was enough room or words in the world to describe how much i love this phone even tho it is a older model. i went out of my way to buy another one after i broke the screen on my 1st one. you cant get screen replacements now the ones on the market now are very poor quality and very easy to brake. the screen is all one part connected to the frame lcd the touch part buttons everything, if the measurements are off the screen does not sit flush it sits raised off the top and makes it even easier to crack or brake and the replacement glass is super poor quality . if you brake the screen the phone will not respond to touch anymore OR it will slowly fidget around and never work right again. but i average 1 1/2 half to 2 days battery life and 12 solid hours on youtube. replacement battery's are easy to have put in but a pain to take out because of the adhesive they use to hold that in. if you try to replace just the glass there is a huge possibility the LCD screen will have some yellowing to it because of the heat gun used to pull it off best to save the time and money and get a new one. but i will keep buying these as long as there still on amazon