perfect mix of firmness and comfort
919948
Very comfortable, does have a little bit of new chemical smell to it but it airs out within a week.  Matress offfers good support, and perfect mix of firmness and comfort
1759148
I just received this pillow a few days ago, and so far, so great!  I've been on an eternal quest to find a pillow that is good to my ailing neck (arthritis, disc degeneration and more), and I think this may be the end of my search.  This pillow cradles my neck in just the right way while supporting my shoulders.  I wake up feeling better than I have in years.  I've spent so much money on pillows that were more expensive than this one, but none of them work as well in terms of giving me just the right amount and kind of support in just the right way.  The best part of this pillow, of course, is that you can take out one or two layers of the memory foam so that the exact comfort level is obtained to give your neck what it needs.  I just love this pillow, and I can finally sleep well again without waking up, throwing one of my ten pillows on the floor and trying a new one--switching pillows all through the night.  This is the only one I need.  It is so incredibly comfortable--firm yet soft with just the right amount of support to keep my cervical spine alligned.  The only thing that may be a problem is that there is a smell to the pillow foam which is listed in the accompanying note as something that is supposed to go away shortly, but we'll see.  I was able to put a pillow-case over it which diminishes the smell somewhat, and I'll try airing it out.  I will still give it five stars because it feels SO GOOD for my neck.
2444514
I paired this with the Japanese floor futon from the same company and it's the perfect amount of firmness and cushion for me.
1031316
My husband and I love this mattress! It's super comfortable, but also firm. I'm not a fan of firm mattresses, but this is firm in a good way. The best way I can describe it is that we have a hard spring mattress at our vacation house. When I sleep on my side, my arm falls asleep. With the Resort Sleep memory foam mattress, I can sleep on my side without any part of my anatomy going numb. It's so plush, I don't want to get out of bed in the morning. We are going to order another one of these mattresses for our second spare bedroom. We already have the twin XL mattress as well as this queen mattress.

Update 12/6/16 - We ordered our third mattress and we have it out of the box and airing out right now. When you find a good product, stick with it. The price is right and the comfort is awesome. Thanks again for such a great mattress.
4447354
Oh yes,oh yes,oh yes.....so so comfortable, it's firm ish, yet soft and supportive and feels very luxurious. It's well made and good to look at before you sheet it. Totally silent in use which is a real bonus when one of you gets up in the night, as the other person will not be aware of any movement. We will be getting another for our other guest room without hesitation. We couldn't wait the 24-48 hr inflation time but you don't need to really...6 hrs and it was almost there, top tip is to unwrap it on the bed frame. No odours whatsoever by the way.
840640
I've had a memory foam mattress topper before that was cheaper and less dense and it gave me back problems, it was terrible. This one is fantastic, and I've had it for several months. It does feel less dense now but just from being worn in, not from losing its quality - I still sleep fantastically and miss my bed when I'm away. I can't sleep on a surface too firm or too soft, and this makes a slightly too-firm mattress perfect.

It IS warmer, though, to the extent that I needed to change my comforter to a lighter variety in order not to sleep too hot, but with that change it's not a problem at all.
3989454
The perfect combination of softness and support.  No neck aches since using these pillows.  Generous, king-size pillow, but not overly-stuffed, so my neck stays relatively straight.  Great value, too!
4559954
This is perfect.  It's the right amount of softness and support for my neck when sleeping, sitting up and reading or watching tv.  I haven't had any neck pain since started using this pillow!  Love that it comes with an extra!
353363
I have waited 6 months before writing this review to get a true feel of this mattress. I read a lot of reviews before purchasing which were all great but everyone seemed to only have had the mattress for a few weeks. My experience has been excellent with this mattress. It's the perfect firmness so my husband's back problems have disappeared. I even allowed my mother to test it out. She is over 300 pounds and it gave her back relief also. I was concerned that the sides/edges would sink or not be supportive while sitting. I'm glad to report that is not the case. Even when my mom sits on the side of the bed, the edges are firm. My family loves this mattress. We recommend it everyone that we know and I will be purchasing another for my mother.
4562899
This mattress topper is just the perfect addition to our firm mattress. While I enjoy the support of a firm mattress, I wanted something with a little extra "cush" to it, and this does the job perfectly. It's not overly stuffed--not to fluffy. The fitted elastic sides stay put perfectly on our mattress. It is just the right size for full coverage on our queen (60x80). I would absolutely order this again.
1776103
I love this pillow!  I am a back, side, all night tosser.  I prefer soft pillows and was concerned when ordering this medium.  This feels like a soft to me and I love it.  The medium might be a disappointment for someone seeking more firmness.  It arrived promptly and odor free. I have extreme smell sensitivity and am always pleased to find a bedding product that does not assault my sense of smell. I have the mattress pad and sheets/pillow cases from Exceptional Sheets and love the luxury and quality of their products. For me this is a five star purchase, but I would caution anyone who prefers firmness.  I read reviews indicating the pillow is noisy.  I have hypoallergenic cases on my other pillows and the noise level on this pillow is no different from my other pillows. There is an ever so slight sound, but even with my all night tossing, it is not noticeable or problematic. If you prop up in bed to read, this will not work for support. But if you want a good night of rest, this is a comfy, fluffy, and perfect choice.
3467737
I've been in need of a new pillow, and figured I wanted to try something a little nicer than the $5 budget pillows.  I prefer something a little firm, to support my gigantic heavy skull, so I don't wake up with a sore neck.  This pillow has a nice firm core, the memory foam is super-comfortable without getting too warm, and the shape cradles my head just perfectly for a great night of sleep.  Whether I chose to sleep on my side or my back, this pillow is incredibly comfortable.  Flipping the pillow further allows me to tailor how I sleep.  I'm very glad I decided to try this pillow out...  First night, and every night since, I've slept well thanks to this pillow.
1580448
I am a side sleeper, i.e. I always need tall pillows. But I don't like it when my pillow is firm as a rock. When I have the wrong kind of pillow, I end up waking up multiple times through the night because my neck hurts. This pillow is a perfect combination of those qualities that I have been looking for: it's fairly firm but somehow soft at the same time. No complaints. I wake up in the morning feeling rested.
1991045
This pillow is perfect for me.  I am a side sleeper that has been having difficulty over the past year finding a good pillow.  I've bought probably six different pillows over the year and had terrible results.  Most are too firm or lofty.  I want a pillow that is going to conform to my body, not fight against me.  The buckwheat is wonderful.  It moves around my head and neck, providing the support I need, but without adding bulk and craning my neck.  It's also not transmitting heat so it stays cooler than most.  I would recommend this pillow to a friend or family member.
471567
I'm in love with this mattress. It's perfect. I like soft mattresses and was a little skeptical about this one being too firm, but it's perfect. I hope it lasts a long time.
1198154
I wanted a firm pillow, but was afraid when they arrived that they would be too firm. They are not too firm; they are perfect!  My husband and I love them. They give gently when we lay our heads on them, but do not squish down, giving no support; so they are very comfortable all night long.
646971
This is a great mattress with the perfect amount of firmness. I would buy again and have already recommended this mattress to a friend.