these arrived with broken straps.
930999
I knew these were cheap when i bought them.  But that does not excuse the fact that the straps on both snow shoes were broken.  One shoe was missing screws.  The package it had arrived in was barely held together and would not be surprised if the damage occurred due to poor shipping practices.
4511954
I bought these to use post surgery and they are huge disappointment. One arrived lacking a strap button and two others had large holes in the seams.
3797341
The item was very pretty and true to size. However the straps immediately tore off with no force added.  I would like an exchange.
4039816
The items came broken. They look like they were not made very well.
3372498
Earring clasps were broken when received on one of the earrings.  The other appears extremely flimsy/cheap.  Hope to be able to wear the replacement pair.
3529579
the ones that arrived in good condition are really cute, but expect broken ones as they are not packaged well.  I will not order these again.
271077
One of the straps on the bottom was broken upon opening the package and it looked like the other red straps weren't sewed on very well either. The material doesn't stretch at all, so a small barely fit around the waist. We returned it.
1055572
The strap broke as I was taking is out of the packaging.
2859892
Very disappointed - the straps seems flimsy compared to the Birks I own. The sandals arrived stained and had been worn - they went back immediately. I won't be reordering.
1721207
The product arrived with the strap broken on the case.  There is no way to exchange this item - it's processed as a return.  I don't want a return I want a working case.
2532215
Had to send back, the clasps were all bent and 1 was broken out of the bag.
1836263
These did not work for 10 minutes before the straps fell apart. Maybe I can modify them somehow and make them work so I do not feel like I was totally ripped off.
3654563
Two was broken when they arrive. Will not reorder this product.
761919
Pulled them out of the package and the straps were already falling apart, and the straps on the wrist guards were not elastic. Bought these for my 4 yr old, who is average size for his age and these are too big. The pads are decent, but the straps are all garbage. I'm trying to work out how to make some new ones myself so make these usable.
3789094
The grips are beautiful, however they did arrive slightly broken. Still trying to decide if I'll repair them myself or return them.
4598255
Bought 2 new in Dec. First used last week. New out of package, the strap was frayed and broken. I was left without at a wine festival. How do I get a refund?
192770
The item arrived very quickly, though when attempting to attach the strap, the band split and was irrevocably damaged.