Both my computers crashed but was fixed right after putting cd in
925421
It fixed the problem I had no more blue screen both my computers completely crashed then was fixed after putting cd in didn't take but afew minutes
2590466
had to format and reinstall due to a virus. This worked.
310163
This PC was fixed under warranty, but even then it never worked right. you can hear the hard drive spin up to super speeds and then it crashes.
622387
Wont stop crashing on windows 7,  Im a long time amazon customer and am really disappointed that they sell this.  I'm also a computer technician and have tried everything but still the same crash.  No wonder theres no refunds take my advice and find an other solution
3226816
Purchased this computer about a month ago, started it up started loading software and files from my old computer and the fun started. The computer would randomly freeze up for no apparent reason, the mouse and keyboard were unresponsive.  Went through all the normal trouble shooting with no luck and finally opted to return it to the store I purchased it from thinking it was faulty.  The store gave me a brand new computer and for about the first 24 hours it seemed to be working fine - started the software load, and file transfer and it started freezing up just like the last computer.  Removed everything I installed and any registry entries with no change - the computer froze randomly.  After about a week of messing around with the thing and trying to troubleshoot with help from HP I returned this computer to the store too and picked up another computer that was totally different than this one.  My new computer is a quad core Pentium and it works just fine. I think this may be a situation where the hardware isn't compatible with Windows Vista as advertised.  Maybe it works fine with XP but if you're running Vista or intend to in the future go with another box.
896090
Is a piece of junk didn't realize it but has caused me to have to recover my computer twice and now won't work at all.
3505138
my computer has been working fine, until last week when it did an automatic update. when it finished it went to a blue screen saying " there was a disk error," to wait while it repaired itself. when it was done it completely wiped out all my files and apps, it erased a years worth of school work. I have tried to do a system restore but it says there is nothing to restore. Has anyone had this problem? If so or if not, can someone please explain to me what to do to recover my files....
Thanks
3339689
After using the computer for less than 6 months it crashed. Had my technician look at it and it appears to be a software problem. Nothing was recoverable. How do i go about returning and receiving a refund on this?
3052182
Was working fine with my MAC but all of a sudden it stopped and I was getting a Disc error when I booted up my desktop.  Wrote to tech help and the only advice they could give me was to reset using a paper clip which I did ... That didn't work!  They further suggested that if I was still having problems I was to return it to the seller...  Now the process of fighting with Amazon to get this thing off my desk, back to them and get a refund to my account.
924306
Dropped right in and solved the 'no boot' problem.
28460
After recieving the disc's it would not load or respond to the command to open. wrote tech support twice with out responses. I'm either stuck with it or may send back for refund, but to who. It sounds like a good program/deal if it only worked. My computor checks out fine with other discs. Tech support is none existant so far.
3416843
The rest of my programs would not function after I installed Kaspersky.
I had to unistall it to get them to work again.
201726
after just copying 20 gb it crashed and not working anymore , i tried to formate do all what it can do it refused to respone
4443928
One big Headache...Had to download the software, since it came only with Windows version on a mini-CD. Ugh!
Then when I hooked it up it crashed BOTH computers. I returned it and replaced with a manual switch.
3628864
I ordered this product and installed it via the web, no CD and also had Norton on my computer, it tried to uninstall Norton and never completely was installed due to this and now my computer has a blue screen given me an error code 0xc0000185 on my Toshiba and I've tried everything to have it fixed, blue screen stays on and I can't even restore to my factory setting on my computer...very unhappy with what has happened, I've wasted 2 days trying anything and everything I can find on the web to have this fixed.
3924752
Help!  I put the first disk in, and the tray won't come out. This has eaten my CD. Now what?
1537508
Just like the reviewer above, my CD 5 is broken.  This is a known error.  They apparently shipped a large batch of these with defective CD 5.  If you call the tech support number, which isn't toll free, they'll ship you another CD for free.  It's not a deal breaker but extremely annoying.  Hopefully you guys have better luck.

Pete