Revised my review because the seller is awesome
920803
Updated again (third input) I originally had a bad experience but an outstanding seller turned it around. I got ANOTHER winder from the seller free-of-charge with expanded instructions on how to get the wire in place. The new winder is excellent and I am so grateful to the seller for their excellent service.

I still only give it four stars because it was very confusing to get it set up right. With the new instruction sheet the seller sent it should be manageable now. I like this winder better than the more expensive U-NITT winder which I purchased as well. It does a good job but it takes up a lot of room (and it cost about twice as much.)Thanks again Oriental Touch!

[Earlier reviews below in reverse order]

Update (second input): I am very pleasantly surprised by the responsiveness of the seller of this product. After my review the seller left me a phone message with some suggestions to help make this product work. A day or two later the seller also contacted me by email to make sure I had received the message and the information. I had already returned the product before the phone call but I am very impressed with the responsiveness of the seller. :)

Original review: This is the second version (different style and seller) of the same type of yarn winder that does not work because the wire will not stay upright while being used. I pulled it out as far as I could but it does not lock into place and so it flops around. Eventually it fouls the yarn. I had a similar one for years that always worked superbly. I am sending it back.
4489257
The batteries didn't work for my application but the seller promptly made it right.
697355
The seller saw that I may have made a wrong selection and contacted me right away. We corrected it. The seller was very amiable and professional. I received my order earlier than expected. Great seller!&nbsp;<a data-hook="product-link-linked" class="a-link-normal" href="/Leg-Warmers-by-KD-dance-Makers-of-the-Finest-Knit-Dancewear-in-the-World-Double-as-Arm-Warmers-Fashionable-Chic-Rib-Knit-Stretchy-With-Nylon-Lycra-In-Over-20-Colors-Made-In-New-York/dp/B0026TFWV0/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">Leg Warmers by KD dance, Makers of the Finest Knit Dancewear in the World - Double as Arm Warmers, Fashionable, Chic, Rib Knit Stretchy With Nylon & Lycra - In Over 20 Colors - Made In New York</a>
129677
UPDATED: After my initial review below, the seller reached out to me and offered to replace my broken chopper. It shipped quickly and the new chopper is working great. Excellent customer service. The seller is very professional and courteous. I would definitely feel comfortable buying again and knowing the seller stands behind the product.

Disappointed. I bought this chopper because of the great reviews. I had a similar one of a different brand in the past that I really like. I use this pretty sparingly, but unfortunately the hinge mechanism that attaches the top piece of the chopper broke and is unable to be reattached. I will probably replace it with a different brand. I was happy with it prior to the hinge breaking.
1223919
I was in touch with the seller who was more than happy to help with the issue. When I was changing it was difficult to do the change over and had some issues, you really do need to be really patient. If you have any issues the seller will try to make it right.
678120
Great product and very awesome follow up from the seller to make sure Im happy with my product! Two thumbs up
9451
Well I had an initial negative experience with the condition of the "New" book I purchased, and sent an email to the seller regarding the same. I am glad to say that the "seller" answered my email with an apology and offered a satisfactory resolution to the problem.
4261916
I have earlier declared this product as a waste of money , but after experiencing amazing after sales service from the seller, I am now forced to change my opinion drastically. The seller has sent me a free replacement and the product looks fine now. I might have probably not handled the product well earlier by frequently plugging in and out of the car charging slot  while entering and leaving the car, hence it had broken down very fast. I will be now careful while plugging in and out of the slot, in fact will never plug out again. I would recommend this product now, just because of how much the seller really cares and listen.
1592710
The seller has great customer service.  I had an issue with this DVD reader and originally posted a review saying the button that allowed the disk to be ejected had broken off the very first time I used it.  The seller immediately contacted me offering to replace the reader.  I am updating my original post because I realized this is a manufacturing defect and no fault of the seller.
3707918
Awesome product love the view window and the seller is very reputable had a problem and is resending me my new one
761166
The nubs I'm reviewing are part of a package including the bamboo electronic writing pad.  When I first received everything, I didn't realize the extra nubs would be so small and in such small packages.  You see where this is going....I either threw them away on accident (likely) or they just didn't get shipped (not as likely).  So some time passed and I realized I was short!  I called the seller, explained my situation and before I could say "I'll pay for them", the gentleman was shipping them (probably for the second time) to me at no charge!  They earned my respect and they have a customer for a long while!  Nubs are nubs, and the seller is a hem''
3945534
I had a issue with my earphone and I contacted the seller. The seller was very professional and was prompt in addressing my issue. I am very pleased that the seller is taking care of the issue. I love these headphones and would like to continue using them for a long time.
4042715
It was great for the first week, then it got really loose and started turning and not holding shape.

Seller is understanding and kind, and sent out a free replacement. She has a wonderful disposition.
4746890
I'm giving 5 stars because the seller is  far and away AMAZING to deal with!!!! You couldn't ask for someone better. The product itself...probably more like 3 or 4 stars, considering the price. I expected some shedding initially, but this has constantly "leaked" feathers here and there (though it doesn't look more bare or anything), which is annoying but not the end of the world. However it just kinda looked flat and raggedy, and ever so lightly stained my skin (which DID wash RIGHT off in the shower). Again, however, considering the price it's not a bad deal and the seller is absolutely top-notch.
1337608
WOW! I not only love the lights (and my neighbor, too :-), but after one of the 3 seemed to have issues recharging (I tried a bunch of new solar batteries, but that didn't do the trick), i decided to contact the seller (7 weeks after my purchase). This seller rocks, they sent me 6 (!!!!) new ones as a replacement within a couple of days, couldn't be happier, now i will have a sort of disco going on on my back porch - and i immediately recommended product as well as seller to my colleague. Thank you for a cool product and great customer service! Will come back here any time i'll need things like this
270502
Great Seller!  There was a minor mix up but the seller more than made up for it, would definitely buy from them again, great customer service :)
4713728
satisfied with the item received, excellent seller A +++