Great chandelier, great customer service. Awful instructions to put together.
920521
Love this chandelier.  It is beautiful and great in our girls bedroom. The crystal or glass is not cheap and I was impressed at what I got for the price. The packaging was sturdy and great and it survived a move and a week in my kids rooms. The seller was great as they confirmed shipment and they checked in twice to make sure everything was good and there were no questions or issues with install. The only reason I did not give this five stars for the product and the seller was because of the directions to install and put this thing together.
There are 3 pages which have a picture and hard to read diagram. It took a while to figure out how to put the crystals on right with trial and error.  And the wiring looks right but it is not what was pictured in the diagram provided but there were no extensive written instructions so we had to make it work.
If you can figure things out easily and don't mind trial and error then this is a great buy. If you have to have easy install or very step by step instructions I would put this into consideration before you buy and give this product a poor rating. It is truly a great product and company. Will be buying more from them.
1683924
We bought this Chandelier to replace the one we had in our foyer and we love it. We opted to use a lower watt candle type bulb. Do not buy the round bulbs, because the round will be harder to fit. You will not have the room to get your fingers on the side of the bulb. It takes work to put each glass part up, because it must be screwed in with a plastic nut (that are provided). I would say this chandelier goes best in a modern or contemporary setting. The chandelier is heavy when assembled, so take care to install the bracket into wood. In our case, our installer opted to bolt the box to the rafter. Chain is provided, but we had to add chain to center the chandelier in our clerestory window.
3667798
I rated the desk 3 out of 5 because of how difficult it was to put together. The desk took me about 2 1/2 hours to assemble due to awful instructions. After its built properly it's a great desk. Looks beautiful can hold my desktop and monitor. And works perfectly in my home. The instructions absolutely suck. The company definitely wanted to save money on paper - one sided - four steps/pictures of how to assemble it.

The instructions clearly don't state how to position some of the pieces to connect the next piece with it. So don't tighten pieces all the way until the end.

The worst part of building the desk is the keyboard tray.
DO NOT connect the sliders to the tray until you've connected them to the metal bracket first or you will either end up bending it so the sliders won't slide out unless you use force (happened to me)

Also the screw threw the metal bracket for an average healthy person could still be extremely difficult.  If the company just put the keyboard tray together for you as assembled the entire desk assembly would probably be cut in half.
379782
Light looks great!!  Instruction were ridiculous!  No words.  Just letters and a confusing diagram.  I went to YouTube and found a video that showed me how to install.
518510
I purchased the 6 light chandelier in black for my entry way and I can say that I'm satisfied so far.  The look is amazing and exactly what I was looking for, however the installation could have gone easier.

Upon opening the main shipping box I was immediately impressed with the packaging.  It was double boxed and fortified with Styrofoam.  I removed the foam to find the light double wrapped in plastic with additional cardboard to lock it in place.

After unwrapping and reviewing the minimal instructions, I immediately took notice of the label for the "hot" or positive wire.  The wire doesn't have an actual printed label on the jacket like most other wires.  Instead, this one is labeled with a cheap sticker that could easily come off, which in my case did (Houston, TX on an 90 day with 100% humidity).  Thank goodness I had marked it myself with a Sharpe or else I could have wired the light backwards.

Once everything was wired up, I noticed some of the "jewels" for lack of a better word, had became tangled during installation.  I carefully untangled each one to see that I was now missing a few.  Luckily they wound up on the floor under the ladder, however I couldn't find the wire that holds them together.  After looking for an eternity, I decided to give up and use a small piece of guitar string I had laying around, which worked fine.

All in all the light looks amazing, which is what it's there for right?  I just wish the "jewels" were put together a little stronger and the manufacturer would label the jacket itself instead of using stickers .

I would buy this item again.
1570098
I really like this chandelier.  This is the second purchase I've made of a light fixture from amazon.

I did have some problems, but fortunately amazon was around to help out.  Unfortunately, some of the glass arrived broken.  They sent me a replacement within a few days - problem solved here.  I wouldn't buy breakable things on amazon like this unless I knew they stood behind getting broken things replaced.

The finish - chrome, is very nice.  No complaints here.  I inspected everything closely, and the manufacturing quality does not look like cheap Chinese manufacturing (it is made in china).  The quality is really quite good.

The mounting hardware really was a bit of a pain.  The weight caused it to "pull down" from the ceiling and created an unattractive gap between the light base and ceiling.  After mounting the hardware, I had to bend up the mounting bracket so the heavy chandelier wouldn't have a gap from the base to the ceiling.  However, this difficulty doesn't really detract from the attractiveness or anything, a 1 time pain upon installation.

The other sort of knock on this is that if you put in a pretty bright light (I have CFLs that do ~1500 lumens) that the glass turns from the very attractive deep blue and other colors to a light sky blue - which I hated (this is only when it is on, due to light passing through the glass).  I remedied this by lining the inside of the glass with aluminum foil. A cheap but perfectly functional fix for this issue.

Overall, I really like the look of it, even though installation is a bit of a pain and I had to do the above mentioned fix to keep the color of the glass the 'dark blue' I like when turned on.
2531570
I'm probably not adding anything new with this review but can confirm most of what others say.  I'd like to give this product 5 stars because it really does look great in my room.  However, like others have reported, the "instructions" are laughable at best.  It's fortunate that my husband and I do a lot of DIY and have installed other light fixtures in our home.  The product arrived with a cotter pin missing (this is a small part that holds one of the strands of "crystals".).  I contacted both Amazon and the company Light in a box.  Amazon offered 2 options, return for a full refund and reorder or they would refund 40% of the purchase price if I chose to keep the light.  It was not worth the hassle of returning in my opinion so chose the 40% refund.  I was able to buy a new cotter pin at my local hardware and install the light.  Although others recommended putting the "crystals" on the light prior to installation, I found it easier to put them on after the light was installed.  You do have the option of hanging the crystals at any height by simply removing or adding the "crystal' links.  Having a good ladder and nimble/flexible hands and fingers are helpful!  As long as you don't mind the "crystals" being plastic I think this light is a good lower cost option to some other lights that I was looking at that are similar but they cost at least twice as much.  I like the light even more given the fact that I ended up paying about $84. (after the 40% refund).  I had considered purchasing this light directly from Light In The Box, but opted for going through amazon based on the reviews on here from others; I'm glad I did.  Amazon has yet to disappoint me on anything I've purchased through them.
2497066
Beautiful fixture! Very pleased with it! Lost one star due to the difficulty of putting all the crystals together then hanging them! Took me days!!
4825073
First, I must say the company has exceptionally good customer service. Within a minute of my processing of a request to return it, I received a call from their CSR, Daniel, who promptly processed it and arranged to issue full refund. Having said that, the problem started when I opened the box. The instructions for assembling it are absolutely horrible. I had ordered a flush mount fixture and they had packaged all the parts for it whether it is flush mounted or hanging off a rod. Also, there was no detailed parts list with quantity or numbers, exploded view or step-by-step process to put it together. To make the matters worse, parts did not match or fit. I had a professional electrician helping me with the assembly and installation. After struggling with it for over an hour, we both gave up. I have seen better instructions on a $6 cell phone screen protector than this fixture that costs well over $300.
415473
Gorgeous chandelier but installation/assembly instructions could be better as that was more time consuming than hanging the individual crystal strands... great purchase overall and may purchase a 3rd since we should be pros at installation/assembling now after installing the 2 we bought..

*pls ignore the 2 bulbs as we were testing it to make sure the wiring was correct as both wires are transparent contrary to instructions stating 1 red and 1 black
3883296
We live in a 108 year old house and the downstairs bathroom doesn't have an exhaust fan so the ceiling paint always peels. The wife decided we needed a pressed tin ceiling with a small black chandelier, our bathroom is all black and white. (and I of course always say "yes dear").

The faux pressed tin ceiling was a total pain to install but, the chandelier wasn't that bad.

Yes the instructions aren't very good, but if you have ever installed a ceiling fan you should be able to do this. I called customer support about some pieces I didn't recognize and it took a little while to talk to someone but, the guy was very helpful and said that they want 100% satisfaction.

There are a lot of pieces most of which are the crystals.

Overall the assembly and installation wasn't that hard at all.

The wife loves the chandelier, and I even think it looks very nice. (OK, I love it too but, don't tell my wife)
3359983
I love it except that it was a nightmare to put together........ you must pay attention to screw lenghts closetset to the edges because once your done screwing them all in it will not close correctly nor do you have finger or hand space to do and undo. Tips of my moms and I's finger could not take it anymore..... instructions suck... not that you really need them. But overall once up and turned on the lamp is AMAZING!!!!! got to have patience for this.
3695752
It looks real nice and the price was great, however it is a real pain in the butt to assemble and the instructions are not that great.  There are like a thousand pieces that need to be assembled...that may be a slight exaggeration, but not by much.  This took 2 hours to assemble and I am very handy.  One piece of crystal that holds a light was broke, but I just glued it back together and that was easier than returning it.  I would have given this thing 3 stars, but the price was very attractive compared to other options.  Once you are through with the nightmare of assembly, the thing looks great.
492392
Beautiful chandelier, however, it took forever and lots of bending and arranging to get the arms straight.
2926202
Is a good  chandelier but  has a lot of pieces and the package is bad, all the pieces came out of your site.
4315895
We are not new to changing out lights ourselves and after hours of frustrating attempts, we called an electrician.  It took him a full hour for the fixture itself (no crystals) and I helped him.  Instructions were not as clear as they could have been as the wires were not colored, rather one "smooth" and one with "ridges", granted not a problem for an electrician.  Part of the difficulty was getting the suspension wires even so it would be level and another difficult part was the drum shade sliding off while trying to install it.  Also, the crystals were incorrectly packaged and labeled.  Initially it appeared we were missing several of the crystal strands, but we were able to lay them out and count to match the instructions pretty quickly.  All that said, it is a gorgeous light once up and the crystals are better quality than I expected for the money.  I would still recommend it, along with a recommendation to let someone else hang this one.
4785746
I absolutely love this light fixture. The product would get a 5 if it wasn't for a couple of issues.  It's getting a 4 star for two reasons. First, it says "easy installation" and that could not be furthest from truth. Instructions were faded and very vague! Took me a long time to install. Second, a piece was missing and I got into this HUGE issue with Amazon  trying to get the piece, getting a refund, etc etc. and the issue still hasn't been resolved. Aside from that, beautiful and it's just what I expected.