Disappointing experience
938822
I ordered this product believing the product I received would look similar to what is represented by the listing's multiple photos.  When I opened the box I immediately noticed the lack of the oval rack and no basket for the top.  Well, contacting the seller with the facts only lead to greater disappointment and frustration.  No offers of adjustments just "understanding of how I might have concluded the product was misrepresented by the photos topped off with an insult! ". I suggest buyer beware when dealing with this vendor.
788925
This is my second experience with one of these devices. The first was not very pleasant but this time was truly disappointing. Reacquire hardly any article of iHealth. The latter came damaged. Configuration has serious problems, in short a disaster.
4055208
Pretty watch. Feels and looks nice. Poor experience with the watches I recieved. First watch seemed great, pristine condition, new box, and overall very good presentation. My boyfriend however came to notice (after we'd gotten it resized) that the "1" marker in the interface was chipped (damaged). I filed an exchange request and asked that it is seen to that I get a new watch with no imperfections in the interface. The watch they sent me in replacement had a nice looking interface but it was anything but new. The box was beaten up and had remnants of poorly removed stickers on it. It didn't come with the owners manual and tags and protective covers the first one did.  It was immediately obvious that it was a used watch. After another 15 seconds of the most basic scrutiny (i.e. making sure it worked) I found that the second hand didn't run smoothly per second, but twice back to back like a heart beat for every 2 seconds. Refurbished watch. Not worth the money and I'm very disappointed that my requests were blatantly ignored but since amazon is usually so good with pleasing the customer I am left to assume that they did the best they could with an inventory of defective and damaged watches. I filed for return.
3798073
The phone had several major defects when it arrived. The flash in the camera as well as the flashlight didn't work. Also the touch screen is not always responsive to the touch.  I contacted the seller about the problems, but 5 days later I am still waiting for the response. This phone is advertised as new, but I'm suspecting this is not the case. This was a very disappointing experience.
3272539
Unfortunately my experience was less than satisfactory, and I have already returned the tablet to get a refund. I have also purchased a brand new version of the same tablet.

My product arrived in excellent condition, at least as far as the cosmetic features are concerned. There were two tiny nicks in the casing which I assume came from the refurbishing process, but the screen and the rest of the casing were in perfect condition. For the first 24 hours I was quite pleased with my purchase. Unfortunately soon after I started using the tablet regularly it began to freeze and force itself to restart. This usually happened when I was navigating to or around the home screens. It would also happen when I changed the orientation of the screen immediately after unlocking it.

At first this was a minor inconvenience, but as the days went on it began to happen more often. Sometimes it would force itself to restart, then get to the Google logo, then shut down and restart again. This process would then repeat a few times before it would finally get to the home screen. A few days before requesting my refund I did a complete system wipe and reset. After restarting the tablet I installed just a few applications, but it didn't take long to start freezing up and restarting again. On the final day I tried to use it the tablet it forced itself to restart so many times that the unit became extremely hot. I put it on the charger long enough to do one more system wipe and reset, then I powered it down and packed it up to be sent to Amazon.

I'm giving the two stars because my package arrived promptly, with everything included in excellent condition. Otherwise this was an unfortunate waste of my time and money. I appreciate that I am to get a refund for my return, but I can't recommend the product to anyone else at this time.
2611235
I expected a great deal from this computer. In some ways my expectations were met but I had 3 major gripes with this that made me have to return it.

This computer arrived and I was extremely excited to get it open (carefully, of course). I pulled it out of my box and opened up the case to inspect for any damage/oddities. The hard drive was loose and unconnected upon arrival. Whether or not this was intentional is uncertain. There seemed to be evidence that there was damage. First, the SATAIII cable was broken (as in the plastic plug was split open) requiring me to dig behind the wiring for  another SATAIII plug to use in place of the broken one. The plastic hard drive mount had seen some bending (white creases indicating weaker structural integrity). Beyond that, I managed to get the hard drive properly mounted and connected.

I plugged the computer in and turned it on and voila! It started running. Windows 8 began running as expected - it put me through the steps of booting up the OS for the first time. One major problem though: the whole screen was plagued with graphical glitches and vertically aligned green splotches (think the Matrix). I couldn't bring the computer's resolution up any higher than 1280 x 800. Upon a little bit of surfing - I figured that this was due to damage/a defective graphics card. To confirm, I pulled up the computer's device manager to check and found that the graphics card NVIDIA GTX 960 had a problem. I installed the drivers but the graphics card remained unresponsive.

My last gripe (which isn't really CyberpowerPC's fault) is simply how loud the fans were. Other reviews on Amazon hinted at this but I had to hear it for myself. And man were they right. The fan in this thing is LOUD. To put things into perspective, I can leave the computer on in my room, walk outside to my living room (about 180 ft away), and STILL hear the fan! I actually had some household members check up on my room because they were wondering what kind of power tools I was using. The fan is likely to do a great job with keeping the system cool but I simply could not have something this loud running in my home.

To sum it up: 2 instances of physical damage of the PC were observed: repairable damage to the hard drive and its associated cables and irreparable damage to the graphics card. Basically, somewhere between the computer's assembly at CyberPowerPC to the Amazon warehouse to my home, the computer had taken damage. Another issue was the loudness of the fan but that was simply my personal taste. At the end of the day, I decided that I simply didn't want this computer anymore and had it returned. I had high hopes for this computer and I really did want it to be great. But I was already fed up with it shortly after startup.

This computer may work very well for other buyers but for those prospective buyers here, beware! You may or may not receive a damaged product!
2591099
I ordered this camera for my 25 days trip to Australia. I got one 128 GB and two 64GB memory cards and was excited to record a lot of good memories and take great photos and videos. My orders arrived just on time for me to fully char have the battery and format the cards before my flight. I read the owner's manual on the plane with excitement. First evening in Australia I tried different settings of the camera taking photos of ordinary different objects in my room. Day two of my 25-day trip after the first two photos I noticed thin vertical lines pattern on the monitor and through viewfinder. I went through the manual again a through trouble shooting tips with no avail! Next day I found a camera shop in Sydney and asked if there was anything in the settings that I did not know how to get rid of that screen pattern. The person looked at it and said the camera is faulty and needs to be sent for repair!!!  I am back in Sydney now with a chance to write this review before my flight to Los Angeles in couple of days. On this once in a life time trip that I was supposed to enjoy every moment of it I felt disappointed, frustrated, furious and bitter seeing all those sceneries, event, artifacts, animals, etc. and not being able to use my camera and record anything, while other tourist were shooting away! I have not had time to take my grave disappointment and frustration to social media yet. But this is the earliest that I found time to let other buyers who are thinking of getting this camera know about my bitter disappointment. How could Amazon, the seller, and Panasonic compensate for the trip of life time and 25 days of frustration and bitterness with continued sadness when I think of all those wonderful moments that I could not make any records of? I wish I could give black negative stars.
382133
I really wanted to like this device.  The good news is construction is excellent and the screen is easy to read.  However, it arrived without a cable and minimal instructions.  More critical is the fact that I failed to note that it assumes that the user is running Windows instead of Mac OS.  Firmware update process was not clear and basic navigation was confusing.  I spent a lot of time on the Internet seeking clues about its use and connection to other system.  I still have not mastered a connection to my home entertainment system and use it chiefly as a playback device like an iPod.  Very confusing is the process for getting the device to recognize new music copied to the micro-SD card.  I have not yet figured out the playlist process and do not find a way to randomize the play list.  Knowing what I know now, I wish I had found another solution.
1187212
Had to return item poor customer service. Overall  very unpleasant experience.
1719983
While the set up was easy, my item was defective, so I can not comment on the quality of the sound. There were numerous issues: 1) The controller is defective and only produces sound from the left side 2) the speaker wire had clearly been cut - one was > 9.5 ft. long while the cut wire was <4 ft. long 3) the rubber stoppers for the front speakers and subwoofer were not included 4) the protective cables for the front speakers were not included 5) one of the two front speaker stands was bent, so the two speakers are misaligned and 6) the item was delivered later than expected and did not conform to the Prime 2-day shipping guarantee. The packaging was atrocious, and after wasting two hours on setting up the system, I am not looking forward to repackaging it to return to the seller. Very disappointing.
4900669
I have been ordering items from Amazon for a while now with good success.  Ordering this book for my son's class has proven to be quite disappointing.  By the time it arrives it will have been a month.  Although the business offered to void the delivery charges it still did nothing for my son's assignments or for my satisfaction.

Unfortunately I do not see myself ordering from this location again.  "First impressions are important and this has left a lasting impression".
1931485
The Good:  I purchased this item before taking a 3-1/2 week trip to Australia.  Prior to departure, I tested the device to see if it performed as described, and I was pleased to find that it did; maybe even a bit better.  Though the recharge took a bit longer than expected, the difference was minimal.  I was confident that I could now charge my electronic devices (headphone, a Nook, and an iPad) during the 35 hours of travel time (each way).  The flight over was great...no issues.
The Bad:  The departure flight was the last pleasant experience with the RAVPower 3rd Gen Deluxe 15000mAh.  Upon arrival, the device needed to be charged, so I plugged it in (using an EU to US adapter that I have used for phones, and other electronic devices with no problem).  To my dismay, the following morning, the device was only 50% charged.  After another 12 hours, the device appeared to have fully charged.  However, it then drained to 25% after two charges of an android phone.
The Horrible:  That was the last charge the device would take.  The next time I tried to charge the RAVPower, the status lights would faintly blink once and then go out.  After our return from Australia two days ago, I checked the status and found that no status lights would illuminate.  Ever the optimist, I tried once more to charge the device.  This time, when I plugged in the device, all four status lights illuminated, staying lit without blinking.  After hours of leaving plugged in, the device still shows no charge whatsoever.
The Even Worse:  To top it all off, I find that we are less than two weeks out-of-warranty, but I hold out hope that the Manufacturer will step up and do the right thing.  I will post an update.

UPDATE 12/9/2014: (From 1 star to 5 star)

The Very Good:  As disappointed as I was in the initial failure of this product, the incredibly prompt, courteous, and effective customer service as turned this purchase into a very satisfactory experience.  Not only did the company contact us first, they replaced the item free of charge, including 2-day shipping.  The replacement was brand new, not a rebuilt nor previously owned version.  Truly, customer service has been nothing short of amazing.

The Good:  Of course, customer service means little if the product does not perform...and happily, the replacement unit is performing exactly as advertised.  I have a Nook; wireless Bose headphone, an iPad, and my husband and I each have an iPhone.  All have charged fully.  Charging times of all 5 devices are more than satisfactory.  We travel frequently and this device is EXACTLY what we need.

The ONLY negative I can think of (no, not the weight, the weight is fine), is that the recharge time of the RAVPower Deluxe 15000 mAh is a bit long (about 10 hours when discharged to 25%).
2883225
Upon opening the package, I found the back of the case well-worn and scratched. Moreover, the cable connecting the lightning adapter to the case extends several millimeters beyond the bottom of the case when the adapter is inserted into the port. I've filed for a refund, but since the seller requires purchasers to pay for return shipping, it's hardly worth the effort.

A rather disappointing experience, all around.
3326686
This was the most disappointing experience with Turbo Tax that I have ever had.  There was something wrong with the download.  It would save what I worked on (the return) but then each time I returned to it, I had to remove the software from my computer because of the fatal error and re-install it.  I have never had such a bad and cumbersome experience with Turbo Tax before.  I don't know if is because this was an early release through Amazon or not. The Health care portion was not updated and didn't ask for that information.  Next year, if I use Turbo Tax I will go directly to them. All the trouble was not worth the $50 I saved by buying it via Amazon.
3851212
i paid for a new cell phone and get a refurbished one with a lot of problems. it was a disappointment experience
151206
Ordered this product for a Christmas gift.  After several inquiries (where I was told that the product was on backorder and being processed) I was finally informed that my order was being cancelled because it was unable to be shipped.  The runaround took so long that buying  something similar was a too late to purchase deal. What a disappointment! I will not try ordering anything from this company again.
4618289
I ordered 2 copies of this book for Christmas gifts.  Amazon promised that it would arrive by December 19.  I placed the order based on this promise.  After the order was shippped, I checked the status to see that it will instead be arriving on December 27.  I'm very disappointed in Amazon for false advertising.

In addition, I called customer service to inquire about this and the call was equally as disappointing.  The call came from over the internet and had a very poor connection.  I could barely understand the customer service person.  I think from what I could make out, the customer service person recommended that I reorder the products and have them shipped express.  I couldn't understand enough to verify that I would receive a full refund (including the shipping) for the previous order, and not be charged for the express shipping on the new order.  So, out of frustration I hung up with nothing being resolved.