Critical wrench missing. Cannot properly mount projector without it.
922494
An M4 or M6 size Allen wrench is needed to properly tighten the screws that attach you projector to this mount. It was not included in the package I received.

Im not sure if they no longer include it or if its just a manufacturing / packing issue, since there seems to be  a location in the plastic bag for the wrench (S3706-4 in the photos) and the section for the wrench is unopened but there is no wrench. And the installation guide seems to indicate that it should be included.

Most people wouldnt have this laying around in the house as it is a specialed wrench.

I had wondered about all the 5-star reviews until I saw the Free Gift offer.
2538354
Missing part #1 (stand bracket) unable to use. Sealing tape was cut upon arrival indicating product was  'Open Box'.Very very dissatisfied with this purchase
https://www.amazon.com/dp/B01F6V704G/ref=cm_cr_ryp_prd_ttl_sol_0
1689336
Looked good.  But missing the screwdriver I received on last order.  I did have a major issue removing the old screws.
4481709
Not universal. Does not have the small screws for other types of projectors. Could not form a triangle configuration.
802695
I wanted to return this as soon as it came because this was missing one important screw that fits the bottom piece with the stand. It was also missing the rubber or whatever three feets that should be underneath the triangular stand. Unfortunately, I needed it because my speakers were coming in the next day so I went to Lowe's and bought me this M8-1.25x50 Philips head screw (the original was a socket screw, but this works just the same) that fit perfectly on the bottom (and the top in case you need that one too) and was the right length for it.

I couldn't do anything about the missing feets but that wasn't a big deal. Nevertheless, this is an irresponsible seller judging by the other reviews and in hindsight I don't know if I would've bought  it but they were the only ones selling one stand which is all I needed for the center channel (placing my TV on top of a low level table on top of my other stand was not an option) and therefore the cheapest.

So, if you don't mind getting the screw for this since I'm not the only one this happened to, that is the screw you need.
479434
The screwdriver is not philips. Ur better off using an eye glass kit screw driver or a texh deck tool haha. Just go to the 99c store they probly have it there
2811148
The housing arrived on time and it was a great fit, however the memory card no longer reads and as a result I lost a lot of functionality .Adding to my disappointment was the fact that it arrived without the tool. Amazon was kind enough to give me a partial reimbursement for the value of the missing parts.
2147716
Can't use it has a missing bolt that holds the handle on.
4282812
The description says "Tools include". No tools were included. So I have a screen I can't use. These are tiny screws requiring something you don't typically have around the house (I have down to a T6, which is too small.)
1930706
Did not have all the tools to mount, I'm not going to go but extra screws etc that should have been included.
21637
Mounting plate won't adjust. Monitor arm is useless unless I want my monitor to face the ceiling.
930000
Cute projector that no doubt works, but it requires a non-standard sized HDMI cable that does not come with the projector. Strangely, the projector came with a micro-HDMI cable - but there is no micro-HDMI ports. Nor is there a standard sized HDMI port. I sent tech support a picture and they couldn't explain the odd size either. Probably a counterfeit product.
3697009
The kit arrived missing the 1/4-inch spinner handle.  Unfortunately, I didn't notice this until I needed to use the sockets with this handle, which was one day past my window to return the full kit to Amazon.  Note to all... check for all the components once you receive the kit.
1201318
I did not open the box for several months and when I did, this afternoon, in order to install the TV into a remodeled room, it was missing the actual TV mount.  Amazon is going to credit/discount 20%, otherwise what I have is useless.  I now have to go buy another stand. And since it has been so long since it was ordered/shipped, it is too late to return.  Amazon also was unable to find the number for the manufacturer.  So, now I must go find another stand and throw this one in the trash.
2534927
Spindle is fine, but it showed up with only the mounting screws.  No locknut, spacer, or blade bolt to be found?!?
592580
I received this today, all excited about being able to mount my phone in a convenient place on my dash. Unfortunately a part was missing and I'm unable to mount the Portagrip to my VSM. The instructions refer to (and show) a part called the "T-Button Tipper", which connects the grip to the AMPS mount. Because it's missing the product is completely unusable for my need.
453664
Receive product and noticed the box didn't have a handle only the little stubs where the handle suppose to go.  installation was like how all the others are simple! My issue was one of the projectors had bad threads so the lock nut felt like it got stuck coming off and won't spin back on after you get it off, but finally got it to spin on with a lot of frustration which leaves plastic residue powder everywhere getting inside the housing area, otherwise its an affordable projector lens kit.