Dont buy!!! HP doesnt support the computer ...
920731
Dont buy!!!  HP doesnt support the computer. Unable to connect a printer to it, called HP , "we don't support Chromebooks" Questioned their practice and they admitted it was "strange". No mention in Amazon ad about it not being supported, either and no comment from Amazon about their business practice. Then got stuck with gift card instead of refund to the credit card. See you later, Bezos!!
2185979
This was a 350 dollar mistake below is what I sent to HP support on this.

When I did the online support I still had 13 days left on the warranty they were rude and unhelpful not to mention they misunderstood what I was typing. This design would fail if the ethernet port was used for very long because it's made of soft plastic and the hold clip wear out fairly quickly. I'm guessing that HP figured most people don't use the ethernet hard connection much anymore which is true but this HP came with a cheap wireless card that didn't have very good throughput. I've only plugged into the ethernet port maybe 20 times the cable I used maybe had a hundred uses on several devices beside the HP computer. When I told them I've used the cable maybe one hundred times they immediately voided the warranty and said it was from abuse or at least eluded to that and it almost seemed like because I used the ethernet port it voided the warranty. This was unacceptable resolution so I called to talk to a agent that didn't speak english very well. At the end of this conversation it was agreed that HP would honor the warranty and a box would be sent out to send the computer back. This hasn't happened. I've bought HP computers for years but this was the first time I bought an internet special from best buy unseen. This was a mistake on my part because the quality of this unit is sub standard. This is the cheapest HP I've ever bought and figure at this price point you can't get anything that is constructed with decent quality standards. Because of how HP handled this situation I will no longer buy HP but I'm sure that doesn't matter to HP because you still have plenty of customers for now. I'm sure you get plenty of complaints but I will just go away after I file a compliant with the BBB and go with one of the many other brands of computers available.
3102994
I purchased this to replace a Lexmark AIO that would lose communication with the computer for no reason. To make a long story short,the HP never worked right ! I spent over four hours with HP tech support trying to get the printer to function,,, never happened! At one point after around four hours of trying everything they could think of, I was asked if I wanted all the features to work !!
 Needless to say the printer was returned. I doubt if I will ever buy a HP product again.
920327
We received the laptop and then could not use the on board mouse.  After many hours of effort and a useless outreach to HP Support we had to
download a new DRIVER so the mouse would work.  What kind of quality control do you have HP?? Bad experience
647458
A piece of junk, frequent wifi and software (drive) software issues.  HP customer supports are poor and useless.  I wasted 2 hours with 5 different agents.  Nobody was able to fix the drive issue and tried to charge me fee to fix the drive issues.
2327001
I had problems right out of the box for burning CDs/DVDs. I have sent the unit to HP and spent hours on the phone and it still does not work.  HP support in India and in the US have not provided adequate support in the process.  I would pick a different brand.
4323376
Never buy a computer or anything from HP.  I've had a HP printer, Camera and the HP Pavilion and none of them worked right for more than a month, then components start failing.  HP products are a total rip off and their computer hardware is garbage, the battery sucks, the keys and trackpad are anything but responcive and it's sluggish as hell.  Avoid HP, HP-Compaq, Compaq like the plague.  What did the HP/Compaq merger accomplish you wonder.  They still release the same garbage Compaq and HP systems but instead of HP's sub par junk hardware they use Compaq's bottem of the barrell hardware, then they designed an ultimate piece of junk the HP-Compaq series.  Crap + Crap = Crap.
802657
Does not work on my HP Pavilion AIO through the 3.0 USB port. I've tried downloading the driver, double checking the USB works and it still doesn't work. Don't buy....
337767
Have had nothing but problems with this computer since I purchased it. Sent it back in August to the factory because I was locked out of it and it could not be fixed remotely. Since then I have had it back it has not been working properly and now I have no access to it again. Was on the phone with an HP representative from New Delhi for about 5 hours yesterday with no luck. I'm supposed to call back today at 12. I am ready to throw this thing out the window.... HP has been cooperative but it has really been a problem, I wish I did not buy it.
3689266
Stay as far away from this laptop that you can. This is the 2nd HP I've bought. The desktop I bought in 2003 kept freezing. After spending countless $$ on it I found it was a recall issue after buying a new one. I decided to give them another chance with the Split 13 x2. Never again. After only 4 months use it began to have issues. Now it won't turn on at all. Stay as far away from the HP computers as you can.
906166
This didn't work out of the box. Called HP and was told "oh, just send it back and get another one".
Absolutely pathetic and on the day the shipment arrived I contacted HP and they said it was out of warranty in Dec 2015 already.
I sent it back to the seller.
4116517
WARNING: do NOT buy this printer! First of all you may never get it installed because HP software installer does NOT work. I can't install it on my PC but was able to install it on my Mac but only use it while plugged in via USB. Searched many forums and lots of others are having problems installing it. HP offers no assistance. Aside from installation the fax feed is not reliable...I have sent several important faxes and while it tells you all the pages were feed and sent they were not, I have had reported missing pages several times. I wish I could return this product, it is pretty much trash and a total waste of money. PLEASE do not waste your money.
1695185
I am sorry to say that this is not a good computer. I bought one used: like new. It is one year out of warranty and from the first week began to 'Vibrate' for no apparent reason. The noise would sometimes get loud and irritating. I thought the vibration might be connected to the fact that I have on the house Air Conditioning. Well, now, when I turn on the computer, there comes an error message: 'REAR CHASSIS FAN NOT DETECTED.' Do not purchase this HP USED especially, unless you want to be ripped off by some crafty seller who wants to simply Unload their DEFECTIVE PC. Have a nice day.
610039
Just received.  Got to the set up portion of this product only to receive message that the product is no longer supported by HP!!!!!! No indication of this on the Amazon web.  I replaced my old Canon that was still working because of this problem after an up date to El Cap.
1646087
Following directions on HP setup, I was directer to HP support website.  There I am handed off to, unbeknown to me, a third party.  This third party starts setup and all goes well until I am told there is an issue with my computer.  For $199.99, they will stay on the line and fix the issue thru their technical support.
Keep in mind I am just changing printer/scanner to all-in-one machine. ..... BOTH HP......
This is the worst scam I have ever seen on Amazon or by HP.
SIMPLY DEPLORABLE.
I know I could have just said No, but then would be without a Fax, printer etc for a day or two.
4524814
I bought this computer and encountered several problems.

First, I tried to add a PCI TV Tuner card and found that the

first PCI slot was not correctly aligned which renders it

unusable. The third PCI slot can't be used either, because

due to bad design a large plug (for front panel microphone, etc) prevented the PCI card from being fully pushed into the slot. So I have to use the second  PCI slot which is already occupied by a PCI modem card.

I tried HP's own PCI modem card and it won't install correctly into

slot 1 & 3 either, which is probably why it's installed in the second slot by HP! I called HP support and they said they will have to repair the motherboard/chasis! Fortunately, it's less

than 30 days and I can still return it as a defective product.

The second problem is that you can't partition the hard drive and reinstall the operating system to a particular partition with either HP's hard drive recovery system or their recovery CD.

Talked to HP support for quite a while to find out the above information.  In summary, if you ever need to upgrade your PC

later or need to partition the hard drive, don't buy HP's a13xx

series (I don't know about other models). And keep in mind that

no operating system CD is included, if you ever need to replace

your hard drive, you will have to pay HP $20 to get a set of recovery CDs.
1422041
the monitor is dell, not hp and it doesn't work. I just threw my money out in the window. Never buy used desktop from amazon