Not very resilient to user error...
927826
Bought this a few months ago to use with my acoustic guitar at church.  Liked it.  Very convenient cause it mutes the output while tuning.  Then one Sunday I accidentally plugged in and out backwards.  I didn't notice this initially because I guess in "true-bypass" mode, the pass-through signal direction doesn't matter.  Eventually, I tried to tune and it didn't work (as one would expect).  At the end of the set I realized it was plugged in wrong, I fixed that and ever since then it "pops" whenever I click the switch to go into or exit tuning mode.  Seems to me the electronics inside should be able to deal with this.  While I admit I goofed, this seems pretty fundamental, and should not damage the unit. Can't return it cause I threw the box out; otherwise I surely would.
1708422
We installed this in a small office environment, just 5 users.  We're not IT experts but we're not stupid either.  This thing required hours of fiddling to make it work.  Now that it's installed it seems to work fine, but I wouldn't recommend it.
3756116
I am not going to lie, it could be operator error. I just couldn't get the hang of how to use this properly.
1424611
nice product,not as user friendly as advertised, takes a minor amount of coding knowledge but over all works flawlessly .
1655533
Ordered the BEFSX41 router from Amazon and was looking forward to installing what I perceived to be a rock solid router for my home office network.  However, I barely passed GO with this product.  I was able to connect to the web-based configuration screen.  Unfortunately, I kept getting javascript errors whenever I attempted to change a setting in the main setup page.  I've worked with routers before but never saw anything like this.  I made attempts to update the firmware, which ended in failure.  So I finally cried "uncle" and returned the router back to Amazon (they accepted the return as a defect without any hassle .... Amazon is very good in that respect).  I've since purchased a much cheaper D-Link router (DI-604) and have had no problems with it.
57457
I wanted to use this as an alternative to exchanging hard drives with my production team.  For some reason when you try to upload large files it errors out.  I could be doing something wrong but I tried everything.

No Dice.
1422946
The one which I have received shows error never gets leveled correctly. I still have to use level
1905010
When I first reviewed ZoneAlarm Pro, I gave it only two stars.  After further work with it, my opinion of it has improved somewhat.  It's certainly easy to use, and appears to be very effective in blocking unwanted attacks.  Steve Gibson's "Shields Up" website gives it a clean bill of health.

So why only three stars?  Because I'm still frustrated by a problem I'm having with dial-up access.  The first time I dial out, everything is fine.  Then, since I'm not interested in tying up my phone line all evening, I hang up.  Later on I dial out again, and the fun begins.  It doesn't happen every time, but eventually my ISP becomes unable to resolve my user name and password, and the connection times out.  This problem never occurs when I run Windows XP's built-in (and very limited) firewall.  So obviously there's a conflict with ZoneAlarm.  The only solution I've found so far is to reboot, which gets pretty old.  Sometimes I can go a whole evening without having to, and sometimes not.

Supposedly, one of the advantages of buying ZoneAlarm Pro, as opposed to downloading their free firewall, is that you get expedited technical support.  So far, I'm not impressed.  I filled out an online form detailing my problems, and several days later got a generic "cookie-cutter" response which was basically lifted straight from the FAQ page, and didn't address my issue at all.  It was like they hadn't even read my problem description.  So I wrote a more detailed response, listing out everything I'd tried.  Naturally, the first thing I did was download and install the latest version, since this is only common sense.

I have yet to hear anything from them, weeks later.  Not even a "sorry for the delay, but we're still working on it."  No matter how good the product, if the support is lacking, it's hard to justify paying them.  Unfortunately, I bought two copies from Office Depot, so my money's already in their hands.

So I've been trying other things on my own to make ZoneAlarm work.  I ran Windows XP's network configuration wizard, and now I can always get logged onto my ISP.  The problem now is that, when this maddening glitch rears its ugly head, I can't do anything with my connection, and I STILL have to reboot!!

My advice, then, is this:  if you're a dial-up user, go to ZoneAlarm's web site and download their free firewall.  Try it out.  If it works, great!  By all means, pay them for it by upgrading to ZoneAlarm Pro.  If it doesn't work, at least you aren't out any money.
3441390
I haven't used yet this myself, but my assistant has, and he question whether it's worth the trouble; given the time he's spent checking and correcting inaccurate scans, he probably didn't save any time compared to manually entering the cards. (If anyone's figured out how to do better, let us know.)
993047
Failed to work..maybe just a bad one, looking at other options
4561166
It works but throws the printer into error mode constantly.
276835
Not worth the money.  Not that user friendly for how simple it should be.
659667
I was sort of impressed by this deal, but maybe there is a hidden reason why?  Anyway, I received it quickly, but instead of being in the normal Windows 'first run' state, someone had already logged on and given a user with a unknown password.  No manuals.  I contacted the vendor and they promised to get back to me the next day (today) with a walk-through to reset.  No response.  Now it's the long weekend and of course I won't get a fix until at LEAST next Tuesday.  I'm the first reviewer here.  I should have known.
844368
It may have been user error, but there's not a lot to using this - was trying to repair an ribbon cable that came loose in an older Yamaha remote. No luck getting it to adhere very well, or make a working connection. Made sure the connection was clean - glue seemed more like thermal paste than anything.
4898959
Too primative
Not ready for prime time
Very limited web site use
Easier to navigate using your fingers on the keys
239420
They should contact Guinness on this one.  Almost every page has some type of error.  (Mislabeled IP addresses, mistyped configs, etc.)  It's amazing!  Seriously though, the content in the book is good.  However, the number of errors is bad.  If there weren't any errors, I would have given it a 5.
1046631
Not consistent on Windows 7.  I'd look for another offering.  Support is poor.