Manufacturer apparently makes no effort to secure pin for shipping ...
937376
Manufacturer apparently makes no effort to secure pin for shipping. One unit discharged on UPS truck, another discharged in my car.
379691
The reviews on this board are extremely positive. I based my purchase upon those reviews. Unfortunately, I have had a 'less than satisfying' experience with the board. The board itself is perfect. It functions exactly as I had hoped. However, the metal shelf pen holder is problematic. It won't stay hooked on. Rather it droops down at such an angle that it is totally useless. There were no instructions in the box. It doesn't seem complicated to hook it on. However, I was simply never able to get it to attach properly. I went to the Board Dudes website and sent them an email through their 'Contact Us' option. They never answered. I then sent them a letter by snail mail. Again, no answer. Really? That is probably the most disappointing part of the entire purchase. How can a company sell an item and then totally ignore the customer who purchased it? Unacceptable. No reflection on Amazon, just an absolute poor commentary on the Board Dudes.
1968137
absolutely no instructions - trial and error to figure out the pins in back.
4872694
Pins don't stand up....it was put back in the container it came in and I haven't seen it played with since.....
3957709
It does not allow me to change the pin. This sucks. And customer service sucks too. They dnt respond to your email or call.
4782188
Product arrived extremely fast.  It is currently installed, but it was not easy due to the pin location being different.  I don't know if it was incorrectly marked as a compatible product or what.  But the items 5th pin position was 1/2 inch off.  I had to use pliers to encourage it to be in the correct spot.  Works flawlessly now, with zero issues.
2398803
Pin that connects to the axle broke during installation while tightening with a ratchet. I wasn't even close to the torque spec listed in the instructions. The steel the pins are made of is to soft. When I called Rough Country they provided me a part number that they said I could pick up at my local part store. No luck. Two more phone calls and they said they would ship me a replacement. I waited over 2 weeks and no replacement pin ever arrived. These are junk. Buy Skyjacker instead.
2030357
Pin has been in use since last summer. This weekend the pin fell out. causing connected equipment to fall. Fortunately no damage resulted, but could have been much worse.  upon inspection I found the retaining balls are now missing.  Do NOT rely on this pin in applications where retention is critical. I am replacing with either a standard clevis pin with split ring, or an aircraft-grade quick release from a trusted company (I have used one such pin for over a decade with no problems)
154949
No instructions included, even though the packaging says so.
281344
The pin itself is nice enough, when you shine it up. It arrived with smudge prints on it but shined up nicely. The biggest problem is when my niece opened the clasp to see how it would look on her wedding plaid. The clasp broke off in her hand. I contacted the seller, Goldfinger Jewelers, and was informed they were sorry for the inconvenience and would send out another pin immediately. Six emails and three phones calls later, I still have not received the replacement pin, received a refund or heard anything further from the seller. Buy at your own risk, especially from this seller.
559648
OK if you don't have to adjust length - no tool to adjust and now that I bought one, I can't get the pins out.  Am returning.
4694553
Get what you pay for apparently.  The box felt a bit empty so I took them all out and counted.  87 total, 8 of them have no pin, so it's just the push part.  You would think there would be at least some quality control on these.

Never again.
22610
Ours arrived w/o the cap in the packaging -- a few email/web forms, calls, and a letter to manufacturer for a new cap; and never a response.  I won't buy another.
3280126
it's a locking pushpin rather than something you hammer in. It seems to be holding up fine and hasn't come undone without intentionally trying to take it off.
1240939
I had ordered these pins from Lacis a couple of years ago and they were great.  This time, some of the pins were incompletely formed (quality control problem?) and there was very little protection of the plastic storage containers for shipping.  Consequently both the containers are broken apart and not usable at all.
2795568
Works fine, but the spare pin that is mentioned in description was not included. Unfortunate, as these pins bend and break easily. Also, was different colour than pictured (black).
1665502
Holders are good, but no pins included so now I have to find and buy those for the holders to be functional.  Id have been happy to pay a little more for a complete solution.