This is a great case, but Turtleback does not stand behind their product.
925985
I had to change my rating of this case from 5 to 2 stars.  Here is why.  I bought this case 2 years ago.  When it was brand new, it worked well.  It's protected my Droid and I have not had issues with the holster coming off my belt easily.  I recently started having problems with the clip not staying on the back of the case.  If my holster caught on something, it would pop off my belt quite easily.  The holster is in great shape, with some expected wear after almost 2 years but overall good.  I emailed Turtleback support thinking they'd stand behind their product.

I received an email from their support team later in the day, basically stating I was out of luck since they only back their product for 1 year.  I'm not a throwaway person.  I'm well over due for an upgrade on my phone, but see no need since it functions just fine.  If the case had held up, I would have kept it another 1, 2, 3 years or however long I kept my droid.

LL Bean backs up everything they sell and if a product you buy from them fails do to normal wear and tear, they will provide a replacement no questions asked.  This case didn't even last 2 years.  I hope it was worth saving the few dollars on not sending me a replacement case Turtleback!!!
4257128
Beware!!! This is my experience,  the case fell apart after 5 weeks of normal use. I like the design and colors, but the top layer has peeled and cannot stay on. There is a supposed to be a three year warranty. but no apparent way to contact seller/manufacturer directly to get a replacement or refund. Sent issue to amazon. they offered no assistance except to contact seller, yet they allow a potential false 3 year warranty claim on their site and also fulfill the order but don't provide readily available sellers/manufactures contact information on the site. when you click the link to contact the seller it goes to amazon customer service from the order page.
4714357
This is/was a great case, actually the best, but they are having some quality control problems as they extend the production line. Mine blistered up in the rear case after a few days. However. the return/refund procedure was quick and smooth, and I bought another. We'll see.
1483983
I purchased this case for my husband 6 months ago and the rubber trim on the case has already peeled away from the backing. The case is poorly constructed and I would not recommend this case to anyone. I emailed customer service twice regarding this issue and have not gotten a reply.
2453783
I purchased directly from Lifeproof in November.

The fit of the rear cover to the front was so poor I could not get the two halves to fully engage. I called and after taking lots of pictures of the failure they agreed to send me a replacement. The replacement came in two weeks, no rush to satisfy a customer here!!  The replacement was better but still the fit was too poor to use. Really? For $89 this is the best they could do? I emailed to request an RMA, I figured I am done, I will look at other brands. To top it all off, they gave me an rma and then charged me $5 to ship it back!!

I have had many lifeproof cases in my family for iPhone 4 and didn't last very long. Honestly they are only good for intermittent use.

The attached photo shows the poor fit

The cons completely outweigh any pros at this price point.
3822651
A great case, just don't count on Element Customer Service. The case looks like a million, and fully protects the phone, as far as any non-waterproof, semi-open face case can. It's easy to get on and off, and the open bottom allows good port access. All my Lightning and headphone plugs fit, and even an Apple 30 pin to Lightning adapter. The case also allows the phone to fit on my Sinjimoru dock. I have one of the great Tech Armor 0.33mm ballistic glass screen protectors (http://www.amazon.com/Tech-Armor-Premium-Ballistic-Protector/dp/B00BT8L2MW/ref=sr_1_1?ie=UTF8&qid=1393703031&sr=8-1&keywords=tech+armor+ballistic+glass+iphone+5s) on my 5S, and this case fits with it on - snugly, but it does fit. Tempered screen protectors can be chipped if hit from the side, but this case covers the edges, so there are no weak spots. The case is made up of a polymer wrap around bumper, carbon fiber back plate, two aluminum sides, and connector pins. The back plate attaches to the wrap bumper, and the side plates hold it all together. Metal never touches your phone, so there is no risk of scratching. No adhesive is used, and rash guards not needed. Just be careful about losing the silence button, which is a separate piece. Beware of fake Element cases out there. They're everywhere.
768195
The case is great for protecting your phone, however, the tabs that hold the case together are awful. They are very small and too much force when taking them off will snap them. I've taken my new case off a total of two times since i got it, to clean it, and I've snapped a tab on both occasions. And I can't return the item to the seller because the Amazon Return Policy has expired and now i have two options; Deal with it or buy another one. Next time, I'm going to try LifeProof.
1418174
I've had this case for about 6 months now. At first, I loved it. It's nice and sleek and works GREAT with the provided holster.

My huge giant problem with it, is this: I'm not perfect. I drop my phone from time to time. When you drop your phone, the most likely point of impact is on the corners and that's where screen cracks typically occur. The shell covering here DOES NOT protect the corners of the phone and that is why I cannot, in good conscience, give this product a better review.
3803574
The case is awesome and is made well. The rubber insert covers the sleep/power and volume buttons after 2 months the rubber piece that covers the sleep/power button fell off. I tried contacting the company maxboost (3 times) to take them up on the lifetime warranty and have received no reply in over a month.
15329
I loved my Otterbox commuter for the iPhone 4, It was perfect.  This one is too floppy below the home button.  I bought 3 of these for my folks and I.  Pulling it in and out of my pocket, the piece of rubber is not secure enough and comes loose by the home button, and occasionally activates SIRI.

However, Otterbox as a company is awesome!  My case recently broke, within 3 months, and their customer service was super quick to replace it.  I stand by the company, but have had a poor experience with this specific case.  I will buy future products, but not before seeing one.
3374311
It fits great and looks great, but does not work properly.  It takes at least 6 times the power to press the buttons with this case on than with it off, if it even works at all and I don't have to press the button again.  With my other cases on, it takes the same or even less power to press the buttons as it does with no case.  Plus, when I decided I couldn't deal with that, it was almost impossible to remove the case from the phone; I had to use a tool to carefully separate the case without breaking it off.

Pros: Fits great, Looks great

Cons: Buttons do not work properly, unnecessarily difficult to remove phone from case
------------------------------------------------

I got this from Karen Deals because their price was cheaper at the moment.  What a mistake.  Do not purchase this from Karen Deals.  This is not reflected in my rating of the product, this is just FYI.

1) Saturday Feb 28 - Order Placed
2) Wednesday March 4 - Shipped notification
3) Monday March 9 - Received
4) Monday March 16 - After trying the case and it not working properly, asked for refund through Amazon
5) Thursday March 19 - After about 2 emails per day, for 3 days, back and forth with Karen Deals telling them the case does not work properly and them telling me how to operate a phone case by pulling out silicone etc (as if it's a difficult thing to do), telling me about their good reviews of the case and their seller ID (as if I didn't see that when ordering), having me send them a picture of my phone (as if I don't know what kind of phone I have), telling me to ship the case that does not work properly at my own expense (and me saying no), they finally emailed me a label to ship the defective item back for a refund and I shipped it out the next day (Friday March 20)
6) Thursday March 26 - They received the package
7) Saturday April 4 - I emailed Karen Deals to ask what the hold up is for my refund. They apologized for the delay and said they will do it now, and they did.

PS The person handling my request seemed like a very nice person, I just don't like the company's business practices when it comes to resolving issues with defective items.

That was the most difficult return for an item that didn't work properly that I have ever had on Amazon.
1555745
Well I wish I could say I liked it more, it is my first Life Proof case but I have heard very good things about older cases and now see the same can not be said about this one(the old ones do not have the problems this one does, as I am told).
1- The audio is terrible.
2 - It does not support the phone very well seeings as my phone bent(slightly but enough to notice) while in the case.
3 - Going of the second problem, since my phone is now bent it has obstructed the channels for the microphone and everyone has trouble hearing me when I make calls.
4 - Bottom latch for charging port has broken and no longer will it stay shut. Only one side broke at first and it would still close but after about 2 weeks of that the other side gave out.
5 - The little bit of rubber that is on the case has started to peel and fall off.
6 - The front camera hole is very small and extremely hard to clean.

I am very disappointed in the case. That being said I would try another Life Proof case if they came out with a new one addressing these issues, because I really did like how it felt in my hand and the over all size of the case was good. Much smaller than an Otterbox. But until then its back to the trusty Otterbox.

The only reason this review got a 3 rather than a 2 or even a 1, was because their customer service is great. I filled out the warranty info online and with in about 12 hours a new one was being shipped to my house.
However if it is between Otterbox and Life Proof for you, definitely Otterbox. Not only are they owned by the same company(and have the same customer service) but I think they have put more into the Otterbox for the 6 plus, with its size bending is a real problem and in 5 months my phone did not bend with the Otterbox. With the Life Proof it was less than a month before it bent.
3687034
This case is well built and provides great protection and the a very good screen protector.  However, I feel the stand on the back is a very poor design.  On the back of the case it has a 1 1/2" diameter round knob that sticks out 5/8" from the back of the case that the stand is attached to.  When you sit the case down on its back it does not sit flat all the way on it's back, but sits on the protruding round knob and makes it wobble and not too secure.  Look at the pics and you'll see what I am talking about.  You can unscrew and remove the back stand, but that kind of defeats part of the functionality of the case.  There are a few more extreme duty cases on Amazon that do have a better designed stand on the back.  I wouldn't recommend this one.
944327
I have owned this case several months now and liked it initially. However, after extended use I noticed that the back and sides of this leather case began to get very dirty. So dirty that I was self-conscious about using my phone in public. I contacted Benuo about cleaning methods and never received a response. In addition, a friend has the identical case, except in a different color, and the interior card slot has torn with minimal use. So the bottom line is that light colored leather cases, like this one, can get very dirty over time and Benuo customer service is not up to par with other case manufacturers.
2064841
This is a great case but a main problem is that if you scratch the front it scuffs the plastic. And after a while it gets a little hard to see what's on the Apple watch screen. Other than that it's a great case but not the one for me.

Update was given a refund without asking. I love when a company stands by their products
3150738
The three star rating needs some explanation. The case itself is fantastic. Fits snugly. Does not hinder the screen at all. Very nicely designed. And I can confidently say that my phone is protected ...

.. But .. and you know there was a but coming ...

The kickstand is horrible. It is so small and thin that the phone can stand only while laying sideways and only in one direction and even then the slightest touch will knock the phone down. There were plenty of other good cases around but I specifically bought this case because I like to have my phone stand up in landscape and portrait mode while I work. Its also great for watching videos etc. And in my mind the bad design for the kickstand took a lot of functionality away from me.

So if you are buying the case for protection you won't be disappointed. But if you are buying for the protection + the kickstand, stay away and look at other options.
3824718
Purchased this case to transport a 15" MacBook Pro. Case is nicely designed to accommodate a 15" MacBook/Macbook Pro plus an iPad and the MacBook's power brick. There are pockets to store cords or even a portable hard drive. The case is designed to absorb mild bumps during travel. The case material is a semi-rigid or actually flexible composite material-a kind of thick plastic. The inside of the case is lined with a fabric like material. The outside is coated with urethane. The wrap-around zipper is a weather seal type making the case virtually waterproof.

On the down side, the urethane coating on the case exterior is highly susceptible to peeling. My case is 9 months old and has numerous places where the urethane coating has been rubbed off or is peeling. This is not simply cosmetic as the peeling coating exposes the interior material, compromising the weather integrity. The zipper is another issue. The zipper coil on my case has started to unravel. This renders the case unusable.

I contacted Thule Customer Service, and I was directed to the CaseLogic warranty/repair. They asked for a couple of photos and an online warranty repair form. A replacement case was sent to me right away. I'll use it until it breaks but will probably not replace it with a Thule case.