definitely did not perform, and company will not stand behind it's product
930654
We too had the same issue where it didn't work.....We bought 2 for $40 two weeks ago at the AZ Home and Garden Show and they tossed in a cute little one as well that they said will be selling soon.....and during the demonstration they did the same thing showing how easy it was to make the firm whipped cream from FAT FREE milk (so they said).  Ya right.  Got home, tried it, and nothing, runny barely frothy milk.  Even added sugar to try and get it to froth.  Whipped for about 5 minutes and realized this would not work at all.  Emailed the company and their spokes person said the same thing.  They do not refund since they are the manufacturer.  BS.  I know many mfg companies that will refund when they have an unhappy customer.  Buyer beware yes...do not buy this product.  Again, for $20 or $30, get yourself one that plugs in and get your exercise another way!!
4606631
I purchased this item and paired it up with an Amazon Echo. Everything seemed to work well at first, but I can't recommend this product.
The first bulb died within 3 months.
I thought, "No problem, there is a one year warranty."
So I proceeded to fill out a warranty claim.
Philips created a ticket and asked me questions about its setup, pictures of the bulb, and for the receipt.
I gave them pictures of the fixture, the bulb, the serial number, receipt, everything.
It was used in the correct kind of fixture, used exactly as it was designed for.
No response.
The second bulb died two months later.
I filed another warranty claim.
No response.

I cannot recommend this product that will die on you while the company ignores warranty requests.
Completely unacceptable.
4058243
terrible, if I could make it negative stars, I would. The only thing "stunning" was the amount of problems from this purchase and company
1083638
Not only does Iomega ship brand new products that don't work at all.  They don't want to fix or replace them either.  Fortunately, I screamed loud enogh that they sent me an RMA, but I had to pay the freight on a brand new unit.  The replacement they sent was bad as well.  They made me jump through hoops and I still have no working unit.  Terrible company!
3088015
I almost never review anything, but my experience with this product was so bad, I feel compelled to warn others. I tried using the CD I bought, and also tried using a boot CD I created from the original one. I was able to change the BIOS so the computer would boot from the CD. It flashed the Drive Scrubber information and then the screen went blank, and the program never opened or did anything. I emailed their tech support and received no answer for about 10 days. Then I got a generic email suggesting I read 3 articles in the help section, none of which were helpful. I emailed back within a few hours again asking for help, this time I got an email back within a day telling me to use the CD that came in the package, not the boot CD I created. Again, I emailed back immediately saying that both CD's did the same thing and asking for help. That was 2 weeks ago, and there has been no response. Please, don't waste your money on this product.
1095880
I have been the unhappy owner of this laptop for around two and a half years now. And have (by the looks of user's complaints) experienced every single one in the book. So it works for the first 10 months, in which time it has a bug in the bios software, where if the volume is raised too suddenly, it will freeze the system. Gateway, a year later, released a fix for the problem. Then the harddrive started powering down at random points. I found that pressing really hard down on the lid of the unit gave me about 30 seconds to save what I was doing, and shut the thing down. I thought that it was the hard drive, so I bought a new drive, and within two weeks, it had fried the controller board of that drive due to the cable being misaligned (I *did* have the HDD auto recognition on), so I put the old drive back in, and continued with it's unreliability, until it just got ridiculous. So I emailed them, and they emailed me back saying I needed this free drive connector replacement kit, and I had to do it myself. I was like ok, please send it. So they replied saying I needed to include some customer service number, they included several numbers, so I just attached the email, they refused to even read it until I had emailed them about 8 times with different numbers. Then I included my address and serial number so they could send it to them (at this time I was living in Canada), and they sent a confirmation email that it was going to someone with a different name who lived on the other side of the city. I wrote back saying they had got it wrong. No reply. So I try again in a few weeks time, they get it right in the confirmation email, but I wait 3 months, nothing arrives. At this point I move back to europe, and no, they can't send it there. So I have some friends agree to take delivery of this thing, and it never arrives either - after I have ordered it the second time. So I look on the internet, and people are trying to sell these things off like crazy, and the replacement drive cables sold by independant retaillers cost 50 US $. No Way! Other problems I've had with the laptop, the display lid no longer supports itself, it will just flop backwards unless supported against something. It was dim all along - a cheap lcd they put in there. The headphone jacks broke off, so I had to solder them back on myself - after which, the touchpad and power lights no longer work. To sum it up, this laptop sucks. Gateway should be sued for their negligance, lack of service and refusing to replace faulty products. They do not even publically admit that there is a problem in the design of this line of laptops. Do not get yourself into this mess by buying one of these terrible computers.
1228641
I received my Neptune V2 mp3 player in late April of this year and it worked fine for about a month and a half.  Then when I next tried to turn it on it was dead. Figuring it was just drained, I connected it to charge but nothing happened. I left it on the charger for two days and it magically came back to life.  It worked fine  for the next two months until I decided to change my playlist.  When I connected it to my computer I received a failure message saying the USB device I connected was malfunctioning, and it wasn't being recognized and I could not add new music.  I contacted FINIS and was told I had to send the device in so they could test it to determine if it was defective and it would take two weeks for that process. They also told me they would not provide a return label. I said the device is within the warranty period and they should be replacing it.  They said that's not their policy.  I eventually contacted Amazon, where the Neptune was purchased from and they allowed me to return the device for a full refund after all of the headache I experienced dealing with FINIS.  This company is disreputable and not concerned with the quality of their products and even less concerned with the satisfaction of their customers.  I wish I had read all of the reviews outlining the problems people have had with this product and this company before purchasing it.  Please heed the warnings that have been written by all the victims of this company.  Save your money and spare yourself the headache, I wish I had done so.
2275926
We originally bought a new hard drive made by this OEM in 2007. However, the unit failed well within the warranty period, and was sent back via an RMA (#48653). Unfortunately, in its place, we received a used (and presumably reworked) replacement unit. This would have been fine...if the thing had worked. Another RMA was requested, and a second used unit was sent to us...which did not work as well. Then, this unit was returned as well, and a third unit sent to us...which also did not function! This unit even came in a box that had an RMA number written on it, but was not the one we submitted. Therefore, I can only assume it was a faulty unit sent in by another customer...and it was simply sent out to us.

To verify that each unit was truly a dud, the replacements were tested on multiple PC's. One unit was even taken to a computer shop, where it was verified that it was indeed faulty. In all three cases, the unit has been tested on a brand new PC.

To make a long story short...I requested a full refund. This company already has a record of how much we paid for the unit, since a copy of our receipt was sent to them.

I feel that I had been more than willing to work with them to resolve this issue. HOWEVER...since they have failed to respond to my third and last attempt to get this matter resolved, then I had to contact multiple consumer protection/anti-consumer fraud agencies to get the matter resolved.

Finally, I have since learned that this company has received a rating of "F" by the Better Business Bureau due to their very poor business practices. I invite anyone considering buying one of their products to check this out for themselves.
182220
I had the same problems as everyone else who used this product. I had Version 1 for just under 90 days and worked with Level 1 tech support numerous times to get the thing steady.  Tech support seemed to try to keep me trying things until I got to the 90 day point, at which time they seemed like they weren't going to help me. They kept asking me for the date that I bought it. I didn't want to get to the 90-day point, so I demanded a new router at about day 89. They complied quickly (no CC needed) so at least they have that going for them. The original router's problem wasn't that it rebooted, as other users reported. In my case, it simply didn't allow you to connect to the Internet by either not giving you a DHCP address when you started up or by just bombing out and freezing up at random times. The problem really could happen at any time. Sometimes it worked for 24 hours, sometimes for 2 minutes. You never knew when it was going to freeze up on you. If you power-cycled the router, all was well again.

I quickly got a new unit from Netgear (another V.1) and the same problems quickly appeared. I followed hrd2k's simple instructions (set the preamble to long preamble vice automatic) and now the system is stable for weeks at a time, which is as long as I've tested it. I'm satisfied with unit, but they definitely sold it with bugs. Auto 108-mode wouldn't work until a recent s/w update. That meant that the unit would only work in a mixed B and G environment at 54 Megabits. Also, the logs only monitor port 80 and only monitor outbound connections. If someone is using AOL IM or telnet on your system, you can't tell. Hey, if it's a firewall, I would like to see what's going out and trying to come in. The log only holds about 40 recent outbound connections, so it you surf for 5 to 10 minutes, the logs are overwritten. You can mail yourself the logs if you want before they're overwritten, but most people won't care about this. If you want to see what your kids surfed today, they had better have been using port 80 and doing whatever within the past 5 minutes.

So, with these kinds of problems and these limitations, why did I rate it a 2 instead of a 1? I like the fact that you can restrict access to certain MAC addresses and that the wireless range is better than the MR314 that it replaced. I also like the fact that you can reserve a DHCP address for a particular machine. This is handy for me because one of my machines shares a printer and I have the other network machines find that one by IP address.

Anyhow, it's now a nice unit thanks to hrd2k. I wish Netgear support knew about this fix. Hey, who would have suspected that changing something from automatic would fix it? Good find, hrd2k, and thanks for publicizing it. You saved me some money by not having to purchase a Linksys or D-Link to replace it.
3333050
I was excited to get this item to complete my archiving of a few thousand 3.5 disks. With anticipation I plugged in this device, and popped in what I had hoped would be the first of many insights into data I had deemed worthy enough to keep. The drive made a horrible buzzing noise, and then after a period of time Windows dinged saying simple that it could not communicate to the drive.

I contacted the manufacture and they said "You probably got a bad drive, send us an email with the proof of purchase, and we will test a drive here and replace it.". I thought WOW that is great customer service. So I complied. After a week of not hearing back I called them. Got the same guy on the phone, this time he said "When did you buy it?" to which I replied on 8/19, and he said" Oh send it back to them and get another one.

So I sat for a week expecting them to at least reply to the email I sent, waiting to get a replacement that they had no intention of sending.

The moral of this story is simply AVOID ANYTHING MADE BY SABRENT.
1009760
I can't really tell you what my experience was like since mine arrived dead/bricked. After several hours attempting to charge it, it was also obvious it wouldn't take a charge and was simply a lemon. After two support emails over nearly a week, the company also couldn't be bothered to reply. You'd be better off buying 100 lottery tickets.

UPDATE:
Withings sent me a replacement model which, arrived a week after the first one (which they required me to mail back to them at my own expense...).  I immediately charged and then greedily pressed the button hoping that, this time, it would work.  Nope.  The *replacement* was also dead.  Do not waste your money or time.  I have one of their scales which is a great product.  This one is a waste of perfectly good plastic.
1602522
DVR stopped recording within 5 months and "outdoor" camera was not water proof.
Do not purchase this product or any other Swann product for that matter. The company has been a joke to work with. I purchased my 8 cameras and DVR package less than 6 months ago and am having to return one of the cameras and the DVR itself because it is not putting out any signal. While troubleshooting the person on the phone told me that to test the Hard Drive the DVR required a computer with VGA input which I don't have. I told her that my TV has HDMI and VGA input but that my Mac does not. She suggested that I borrow a neighbors computer with VGA input, which I told her was completely unrealistic. Why sell a device for five hundred dollars for its new technology when it requires older cabling to try and fix. After an hour on hold/on the phone with the first person, she couldn't wait five minutes for me to get the receipt from 5 months ago. She assured me she would mark all of the information so that I wouldnt have to repeat it when I call back in five minutes. Unfortunately that was not the case and after waiting fifteen minutes to talk to the second person I needed to explain again the purpose of the call and the models, serial numbers, and purchase information. She told me that after they received my broken DVR and Camera it would take 7-10 business days for them to ship a new or the repaired device back to me. When I inquired about the amount of time being without the DVR, which deems the working seven cameras worthless if they aren't recording, she said I could call back during the week and request for them to ship a replacement so that Im not without cameras for three weeks. I did as instructed, just to be informed by the now third person that the option is only available to customers within 30 days of purchase. I explained my concern and the lady said, Well its just a camera that you're without I told her that the DVR was what I was wanting sent early and she told me that only a camera was included in the RMA for them to repair/replace. After taking down the DVRs product informationfor the 3rd time, Swann now has everything correct and is waiting for me to send my broken product back to them at my expense since they apparently only expect for the product to last for thirty days after purchase. My suggestion is go with another company, Swann is not on top of things when it comes to customer service and warranties.
3556331
I had to send it back, because it didn't work. I have received no correspondence from the company to date.
2810309
I'd give this company and this product a zero if it were an option.  I received this TV as a Christmas present.  The main purpose of purchasing this unit was the DVD player for the RV. So this spring we took it out of the box and installed it in the RV as intended.  Yep... you guessed it...the DVD didn't work.  I contacted SuperSonic Tec support and they gave a few things to try.  They determined that it was an internal problem and that the unit was not able to read the disk and would need to be repaired or replaced.  "Oh", but guess what, it only had a 90 day warranty.  It never occurred to me that they would send me a unit that didn't work, nor they were unwilling to stand by their product. What they were willing to have happen was for me to send the unit back on my dime, send $40. and then be responsible for shipping it back.  So now I have a worthless piece of s***.  Lesson learned.  Never again will I purchase a product for SuperSonic.  Check every item immediately after receiving it from Amazon and "you get what you pay for".
4642399
Worked perfectly for one year. Then extremely diminished bandwidth. No streaming, etc.
Tried to contact their "customer service" and that is a complete joke. Figuring out how to tell them what you have is quite the ordeal in the first place, so I tried to register the unit. No matter what I tried, the serial number was incorrect. So I tried to e-mail them (which also would require your serial number if the system even worked (at all). So I tried to complain about their customer service, and no matter what I filled out all it would tell me was "Cannot be empty" and ignored me.

I would rate the unit highly (when it worked), but this level of complete incompetence on a major brand's customer service is just not acceptable. One star it is.
2219095
I used this to power a low-wattage shop light 2 or 3 times, then it stopped working.  Through email with the company, they told me that the inverter had failed and they wouldn't replace the unit without a reciept.  This was a gift to me, so no receipt and they refused to do anything more to help.
2969272
The product worked well randomly for about two weeks (off and on) and after that, it basically stopped working completely. When I considered returning the product, it was too late.

Performance is completely inconsistent. If the software worked with the product the way it should, it would be a great product. I would not recommend this to anyone until the manufacturer fixes the defects/discrepancies.

According to other reviewers who were in contact with the manufacturer, it works best with an Ethernet cable, but if two options (Ethernet and USB) are provided they both should work the same (or this manufacturer recommendation should be noted in the instructions/manual).

Other reviewers with smaller companies mentioned not running into any issues. There is a possibility that if you have a company with maybe five employees it will work for you, but if that's the case there are also free alternatives (like apps) for smaller companies.