and service has been excellent. One of my favorite espressos
919177
I have bought 4-packs of Lavazza Qualita Rossa from this vendor multiple times now, and service has been excellent. One of my favorite espressos.
3566231
What I can say, it does the work. I was worried before I tried it but it gave me an excellent espresso and the way I want it. Im so happy to have a good machine with so little money. Even with a starbucks regular and not espresso coffee it gives an excellent result.
1897592
It is a very good espresso machine. Easy to use, the taste of the coffee is good. I used a similar one for years before without any problem.
4581628
Great coffee, great price, great service...what else could you ask for.
4478786
I'm pleased with the espresso maker and the espresso it makes. As you might expect, having to change the basket that holds the espresso to be brewed becomes a little tedious after a while since you can only make one or two cups at a time. Despite this, I'm still glad I purchased it and am pleased with the espresso it makes.
4116448
So good!! Please please come out with an espresso!!!
3961804
Great espresso, great price, attractive packaging., quick delivery.
3925590
This grinder is a little pricey compared to so many that you can get for less, but fully worth it. It is solidly made, easy to use, will last for many, many years, and comes from a great company. I have had mine 2 years, and use it almost daily. The grind is extremely consistent, and the adjustments allow going from espresso grind to french press and back very easily. Recently, mine suddenly stopped working, and it is a full year out of warranty. I called Baratza, and within 10 minutes they confirmed was was wrong, and sent me a replacement powerboard with two days shipping for no charge. Their customer service is amazing. I purchased a Virtuoso grinder for my parents, and they have loved it for years, and have had similarily excellent customer service from Baratza.
2622349
Ritual as a provider of this French press is superb. I purchased this press a week ago, while putting it in the dish washer the second time, I accidentally hit the rim against a tine on the top dishwasher shelf. This caused the press pour section of the rim to crack and break. I emailed the co owner with the details of my incident. Within an hour, I had a response and the same day they processed a replacement order for me. This is exceptional customer service and a great replacement guarantee! The press is beautiful, simple, and effective. I'm hoping for many years of use with my replacement, and I think the business will help me if I have problems. What more could I ask...
4605019
Makes an excellent cup of coffee.  The carafe leaked when I got it so I called Cuisinart and they replaced it free of charge immediately.  Really like the taste of the coffee it makes.  Also like the gold reusable filter.
2632183
This coffeemaker makes the best coffee. So, I was very upset when it died a couple of weeks ago - about 4 months outside the 2year warranty. Since Bonavita has an actual customer service phone number I called, got voicemail, but left a message.  I never expected to get a call back, but 20 minutes later Tami called me. I told her that after two years and four months the brewer just quit working. She told me it should probably have lasted for 5 years. Then she asked for my email address and delivery address so that she could send me a new brewer.  No questions, no proof of purchase.  The new brewer arrived yesterday - with a new thermal carafe (even though I told Tami ours was still fine). This is a great company with excellent customer service.
1938593
I went with the recommendations/reviews rather than basing my purchase on price. I appreciate what people had to say because what I found in this machine is what I was hoping for. It is compact, easy to use, and delivers fantastic espresssos. I am very happy with my purchase because the quality of my coffee makes me feel like I wouldnt miss anything if I never visited another Starbucks in my life. The machine takes a few minutes to brew the coffee (you gota let it warm up) but once it starts cracking it, it's fast. Lots of beautifuly, rich, favorful crema. Only complain is that I cant fit a regular size cup under the coffee filter/outlet. So if you purchase this machine, you may want to get the small espresso cups. I don't mind so much because I love my espressos and small cups make the experience that much more authentic. Buy this and enjoy. It's a good value for the quality of coffee.
4228611
I have upgraded my rating to five stars because of the excellent service I received on my dead grinder. The manufacturer, Baratza, really shows care for it's customers by providing high quality troubleshooting information posted on their web site. Their troubleshooting instructions are detailed and even go into checking components on the motor power supply/control - something normally labeled "no  consumer serviceable parts". This is great for me as I'm handy with a  multi-meter and don't mind getting my hands dirty. Though the guides they post online are not full technical manuals, they are a great help in troubleshooting the device and cover 99% of the troubles you may encounter. I determined my motor was bad, emailed their support group and had a refurbished grinder on the way to me the next day (UPS ground took a week to deliver) under warranty. I would have been happy to get a motor replacement and did not expect a whole grinder. I'm not complaining!

This grinder and brand are especially important to me because I know that even after the warranty is up I will be able to service and repair any fault it may have. They are interested in keeping their appliances out of the landfill. I wish more manufacturers cared like this. Parts appear to be affordable and readily available. Highly recommended - 5 stars!

OLD REVIEW: Purchased November 2016 and died in July 2017. The grinder does drip grinds well and is good for expresso but only at the first two settings. Adjustment is not nearly fine enough on the bottom end of the scale. Now that it is a door stop, I'd recommend that you spend more for the next step up. I will pursue warranty replacement and an upgrade at cost if possible.
3129131
Well balanced, flavorful but not bitter, makes an excellent espresso.
3322734
An excellent product. I just love it's simplicity and style. Makes excellent, coffee, various teas or Chai ~ hot or cold. I just love it. The customer service is wonderful, starting with the initial contact via email. Very personable and kind. Their customers matter to them.
3301446
We like this grinder. It is well made and makes great espresso. The service we received from Wine Reserve was good too - ships on time and as they said.
976489
I ordered this espresso machine last year when I thought that my old espresso machine (very same make and model) had given up the ghost. That being said, the old one did not die for another year, and I just started using the new one a couple of months ago.  This wonderful little Cuisinart espresso machine lasts a very long time! The first one that I purchased, lasted over 7 years and made great espresso! I hope this one lasts just as long. I will purchase another one and keep it in reserve.  The first one that I bought was $175 and the second one was $174, both stellar deals.