Was looking forward to a great item. it arrived with all the threads tangled ...
929521
Was looking forward to a great item. it arrived with all the threads tangled up so badly that it was impossible to untangle it and I had no alternative but to discard it..
391164
This company has failed to deliver, the quality is just not there, the stitches on the edges and corners have excess or misses, I feel like it's going to unravel. Too expensive for this poor craftsmanship. Right now I do not have anything to sleep on and torn from returning. I am wondering did I get a reject while others have good review. I expect perfection in quality when it comes from Japanese company but then again production is from China. There's a huge loss in respect with quality. Shipping was fast, I wonder again did they ship me a reject?!?! Ugh!
2788037
I received mine in a tangled mess that literally took over an hour to "untangle". It was a lot like trying to work a puzzle to get back into it's original design. After I got it straight, I discovered that one of the chains was actually broken and it does not fit as shown on the mannequin display. The chains actually fit more like a necklace (in my case not even reaching my bust line as shown).

I will say though that the Customer Service process was great! After taking pictures of the broken piece, my money was returned.
4677988
The thread is great but a number of spools had tangled thread loosing 30 to 40 ft. of thread. Also the thread ends were all most impossible to find to find.
3813472
This item arrived open inside the shipping box There were only 3 of the five needles I purchased, and they were rolling around in the box unwrapped. Im assuming the others fell out of the box. Im concerned that the remaining three will be blunt from rolling around uncovered in a cardboard box. Very disappointing purchase.
4907370
I wanted this to be great, I really did!  unfortunately, it will be returned on the day it arrived due to a terrible leak which left the device completely empty within an hour.
2470415
Everything seemed fine with this item, but one the strings was broke upon arrival. The packaging with the styrofoam seemed great for it, so I would assume that they shipped it broken, which is deeply disappointing. One might be able to hold it together with super glue, but this is still unacceptable for me. I should not have to repair an item that I paid full price for.  I will be returning this shortly and will hopefully find something more reliable.
2408176
Looks cool. The only thing that sucked was that mine was used. The box was torn. It was unable to screw the both silver parts together. I am vastly dissatisfied and disappointed for excitingly waiting for something like this.
874774
Item looks striking, but quality control leaves much to be desired.  I had to send this back due to defects with the support poles and connections to the top half of the lamp - support poles wouldn't event connect correctly.  I REALLY dread doing this because it was a pain in the butt to unpack and try and put together and made a huge mess all over my office floor (despite every attempt to unpackage in the box).  Here's hoping attempt #2 is better than the first.  If it's not, I'm cutting my losses.
1606421
Great delivery, but the thread is pretty poor quality and is difficult to work with. It snags, doesn't separate well, and the stitches don't hold. It's just a pain. Pretty, but a pain.
2121901
I was very disappointed in this item.  Lightweight and cheaply made, but most importantly very loose uneven tension of thread winding.  Sending it back.
4484614
Was excited to receive item. After about a week of use, a ton of tiny threads came undone on the inside, almost like it was unraveling. I have trimmed all the threads, but regardless, new ones pop up everyday. Its only a matter of time before the material starts falling apart.
3976659
Never got to use it since after opening the package and unfolding the item, noticed a seam that had been improperly stitched and was unraveling.  Sent it back immediately.  Won't be reordering for fear this might be a repetitive manufacturing glitch.
3658279
Beautiful item, however the threading on the head came in messed up and does not fit. returning immediately and not ordering another one.
424556
I really wanted to like this thing, and took a chance despite some mixed reviews. Apparently I received a REALLY defective one. Not only was the pusher pin bent (in not one, but two places), mine is also missing the cutout at the end, so there's nowhere for bracelet link to go. (See attached photo). I emailed the seller, and received this charming response:

Dear customer,
We are sorry to bring the incovenience for you. Now is the Chinese New Yearwe are on holiday. So we are sorry that we can't solve you problems soon. We hope you can understand. When we normally go to work, we will respond to your message at the first time. To express our apologize to you again. Have a nice day.
Best Wishes

I'm returning this and going with a different seller, hoping for a better outcome next time.
4584743
I bought one as a replacement back in January. Put it away for Spring..My Son said he would hang it for me...So I opened it a while ago (expecting it to be in at least a good a shape as the three I purchased a couple of years ago. (this new one was a replacement for one that was damaged in the wind last Summer.)..
ALL 14 STRANDS OF THREADING THAT WEAVE THE BAMBOO TOGETHER WERE LEFT UNTIED AT THE TOP..not even one knot!!!.PLUS....there was a break in the threading on one side with around 5-6 slats loose.. I just spent the last hour  tieing and retieing all these unfinished and broken strands. I couldn't afford to ship it back once it was out of the packaging so attempted to fix it myself...not being a weaver I have no idea if this will hold together once I put it up on my porch...Oh..and one of the plastic things is cracked..so I'll have to tie off the part that rolls the blind up and down...I had to do that on each one of the other three blinds I had previously purchased, but that wasn't such a big deal considering the price.... this one, however, really has upset me. I realize they are not the most expensive blinds, but they should be able to serve some purpose other than the purchaser having to finish the job of those who supposedly put it together.
3630512
Very disappointed.  Expected delivery wasn't until March 25 - April 10th (ordered Feb 27) so I was quite excited to receive this today, (I ordered 2) until removing each from the plastic they were in. The first bracelet, the anchor charm was not attached on one side (bottom of anchor in middle of the bracelet ). The only way to tie it is visually unappealing and obvious not how it was supposed to be. I put a small drop of crazy glue to hopefully keep the knot from becoming loose and unattaching again but I don't have a lof of confidence that it will stay together.  The second bracelet seemed to be all together despite extremely loose knots. I ask someone to hook the bracelet and pop, two of the "ropes" came detached. Now I have 2 brand new bracelets that are unable to be worn.
The total for the two bracelets was under $3, the shipping just under $4...with a final total of less than  $7...I'm not going to waste my time with returning or exchanging.
 I really like this style bracelet  and have ordered others from different companies before. I certainly WILL NOT order from this company again :(