There wasn't an invoice or return instructions in the bag ...
936099
There wasn't an invoice or return instructions in the bag.  I have no idea how to return it.  Also, I guess I ordered the wrong size...I haven't worn a small since I was about two years old.
613704
This item showed up without packaging, instructions or any cords.  I had no idea how to charge it, for how long or what to do to pair it.  I sent it back and ordered something else.  Not sure if that's iFox's fault or Amazon's but either way it wasted my time and I didn't want to risk reordering a replacement so I changed to another brand.
2914047
Nice bag but missing shoulder strap.  No information in bag on who to contact if issues.
4341531
One of the bags came EMPTY. It was very disappointing. I still have the closed empty bag to prove it.
2711204
I did not receive an invoice and the size should be right but too large. I've never had to return an item and not sure how
286653
I think I may have received the wrong bag: it has no handle, and it DOES have a back zipper/compartment where the pictures show none. Looks like it would be a good bag but without the handle, it's a no-go.
4772204
The alert is deafining  . I want to return it BUT there was no packing slip enclosed.
3195761
Inside the mail envelope came a small plastic bag, without name, without instructions on how to plant the "power" seeds.  Just a plain zip lock little plastic bag!  Not happy!
154949
No instructions included, even though the packaging says so.
1788221
Did not receive this item, bag was completely different shape, size, etc.
2685257
I paid for 7.29 for an empty zip lock bad with lanyard. No remote anywhere to be found. I expect a replacement or refund because I did not consent to paying $7.29 for a plastic bag.
288435
I did not receive an item. I opened the box and there was nothing but tape and a plastic bag. I couldn't even use the product because it wasn't there!
1082934
A $8.40 item charge $7.00 to process it.  The bottom line is, they ship me only a empty bag.  when I realized I was cheated and returned it.  They hold the $7.00.  Be careful who you are dealing with - a cheater.

The company later refund the $7.00 and changed the picture which reflects what a buyer will get.  They correct their mistake. In this case, I'll not call them cheater but a honest mistake; even the price and shipping and handling fee is still way too high.
1422040
Well it came in the mail in the specified time so that was a good thing when i went to open the pacage some of the plastic bags had holes in them and had to hunt around to find some screws and still not shure if everything is there because of the fact that there was no instruction book with it so i will be having to go to my local shop to see if they can help me with it. I tryed to find a number to call the saler but there wasn't one. So hoping for the best but isn't turning out to be the best birthday prestent.
2400155
these bags arrived without any company name  or micron sizes marked on the bags as they have always been before.  While Ive used these for years and know the colors/micron size of each bag,  someone else may not...purchase with caution
738701
Bag is gorgeous!  I don't think I'm the first owner however. This may have been returned by another customer as inside there is a gift receipt from "Jackie." I paid for this myself  and it wasn't a gift. Neither do I know anyone named Jackie. Disappointing.
63232
I had to send back. Bag was sliced and didn't have the 1 root in the mixture. Didn't have a problem sending back or getting my refund.