parts missing, NO SUPPORT!
938628
Very Dissapointed. The radio came in a beat up looking box that had been shipped in a cheap priority mail envelope. I took the radio out of the box and immediately tried to insert backup batteries. There was only connections for the batteries on one side of the radio and they shook and rattled in the box and the radio would of course not come on because the connections for the batteries were missing. I immediately attempted to contact the company because I thought they might like to know that their product was missing parts. No one answered the phone and I receive a answering machine response recorded by a lady with a foreign accent directing me to contact Amazon for returns. I am terribly disapointed as reviews for this product seemed so favorable. Given the lack of produuct support, bad packaging and missing parts I will be returning this radio and not ordering another like it. Why would I want to take that kind of chance on a product that could save my family's lives?
709519
Parts (bolts, anchors) were missing and only option Amazon provided was to return for full replacement.  Contacted manufacture and they offered to provide missing parts for $10 plus 6$ shipping.  When I reminded them that this was a new purchase and I did not think I should be paying for missing parts I got no further reply.  Bought the missing parts and the bracket works fine.  Disappointing customer service.  There are many similar brackets available at similar or lower price - buy one of those.
1521171
They shipped a returned set- minus the assembly hardware and the ring parts that hold the legs together. Unfortunately, I only noticed the missing assembly hardware, which arrived several days after I complained. Whilst assembling the table, I noted the missing ring parts. I offered to pay for the parts since I didn't do an inventory of the package contents. Never heard from them. It stands but a coffee mug is about all you can use it for.
61084
Missing parts just like a lot of other customers. I'm disappointed and actually don't want to purchase this again. What a nightmare
1220046
60 + pieces missing - directions to build were woefully deficient - couldn't have been more disappointed
4475209
Missing assembly instruction and box was broken. When I statrted assembly I found carriage bolt is missing too
2747317
Bought a brand new chair, but it is missing parts.  Company 7 doesn't respond to messages so I do not recommend buying this product if you think you may EVER require any support.  Missing part?  You're out of luck apparently with Company 7.
857004
There are missing parts (4 out of the 8) and contacted them.
They sent me only 3 pcs., not 4.  I gave them up!
3317503
Paid extra for faster shipping so I could have it ready for the weekend. Take apart the box, line up the parts and start assembling it. And bam, it's missing 4 parts and I have to lug everything back into the garage because it can't be assembled. Looks like a great product, but that's what happens when a great product ends up with a crappy manufacturing/quality testing team. Mine was missing 2 screws/bolts that screw into the back and 2 back hinges/clamps that hold up the top. 2 Weeks to get the missing parts!
2843831
Horrible, no support whatsoever for a product which really needs support! I spent days editing a PDF and it all looked good until I tried (many times) to upload to Createspace. It wouldn't upload, despite the experts at Createspace. The file is apparently faulty. I tried to get to the on-line support for Wondershare, but in the true definition of insanity, the more I tried following their webpage instructions, the more it took me to nowhere. The only phone number they offer is for sales, and that is in CHINA! I waste of $70, plus days of labor.
4850545
Upon arrival, the stand is missing the pegs and screws for assembly. I am extremely unsatisfied with this purchase due to the missing contents of the package. For the price you should at least have all of the pieces.
612535
Missing parts!! And wrong color! Chips in the plastic! What a piece of junk!
3146741
I'd given a 1 star review due to missing parts; I received correspondence immediately as well as replacement parts. I put it together and am very happy with it.

This came with handles for the drawers but no screws to put them on with. Luckily I have some extras around, but whether they'll fit or not is still to be found out. VERY DISAPPOINTING
4324558
Missing every installation part, only thing that was delivered was the seat and instructions for installation. missing all the screws and bolts
4103950
I read the reviews for this item, however my experience with this product was terrible.  It arrived in two boxes, one of which had obviously been opened and re-taped shut.  Once we began assembly, we realized that the box that had been re-taped was missing ALL OF THE HARDWARE (screws, nuts, bolts, etc) and the three center support rods.  One of the long beams (which is upholstered like the headboard) had a tear in it.

We called Amazon's support number to have these items shipped to us, but were told they were unable to do so.  Received a $50 credit then spent $75 at the hardware store to replicate the hardware and create our own support rod system out of 2x4's.

Oh, and I did call the manufacturer's number to make the same request, but that number only goes to a voicemail.  I left two messages with my request and contact information and have not heard from them.

Because I couldn't figure out how to ship back such a large item, we kept it, but are extremely disappointed with this purchase and with the level of Amazon support to make it right.
3729766
Product missing multiple parts and others scratched.  Now we are extremely frustrated.
2651342
I was excited to put this together and organize my at home business. I was happy with the quality of the parts but then I started to assemble it and then noticed it was missing parts . It wasn't just one or two but 6 24" cross arms missing and two of the riser couplings missing . My options are to pack this up and send it back or live with a $100 half shelf. I was gonna order 4 more but not anymore.