especially after she told me about her disappointment of her Keurig coffee maker
920443
I had purchased this as a gift for my sister while I was visiting her, especially after she told me about her disappointment of her Keurig coffee maker. She researched drip coffee markers and selected the Bold Drop  because of its high quality construction, the kettle's versatility for other uses and its reasonable price - she is so very happy she did! The taste of the coffee is superior to any other makers she has used over the years - drip, percolator, French press and the single serving Keurig. Even though it make take a little longer to complete a brewing, the rich flavor and smooth finish are the gratifing rewards. We highly recommend it!
712555
After a lot of research because I'm not a heavy coffee drinker I decided on this coffee maker. I have had this coffee maker for about 6 weeks have only made 8 to 10 cups of coffee / tea, went to make a cup of coffee tonight and the lights went on it said it was brewing nothing ever came out and it turned off. Did it again and the same thing happened.... nothing!!! It is going back somewhere soon and I guess I will have to go ahead and buy the Keurig!
401255
The coffee is fine but several times now there was damage to the cup causing coffee grinds to back up into my Keurig and flooding on my counter, floor etc. After cleaning the mess, I need to run water through the machine five times to clear out the grinds. I inspected the remaining cups in the box and noticed an indentation 1/4 to 1/3 inch long like caused by machine used. Some have small tear which is causing the problem.

Is the manufacturer willing to reimburse me or send a complimentary 72 pack box for my loss AND NEED TO CLEAN UP THE MESS?
1035279
First day I used the machine it would only make a half a cup of coffee. The machine made a lot of noise but would not work properly, went through all the instructions but never solved it. I call customer service and the women said they have had a lot of issues with this machine so she was not surprised. I returned it at her suggestion.
John
1180172
Had a Keurig for a while and didn't use it for a year.  Wanted to use it again and it wouldnt work. The machine stopped working. I bought a new water holder and a lot of new pieces and the machine wouldnt work.
178644
I was given this coffeemaker as a gift.  We used it TWICE before it started to jam.  After following the cleaning instructions, the grinder still wasn't doing it's job.  I had to use the vaccuum to remove all of the jammed coffee particles.  After my frustration ended.  My hubby wanted to try it again...it worked ONCE more before it jammed. Coffee grounds and water all over the countertop.  I ended up calling Cuisinart and the gentleman that was helping me told me that it wasn't the coffemaker, it was the coffee I was using.  The coffee I was using was too oily.  What!? Where was that warning in the brochure? So, I found out where the gift was purchased and returned it.
4725090
I was extremely unhappy with my Keurig,  for one it runs a little loud. I had a different one for years and loved it.
4884906
I also am disappointed.  Coffee is wonderful when there isn't a problem with the pods but so far only 50% of the pods have worked in my Kuerig.  I have NO problems with any other pods.
4592815
So disappointed! I was a loyal Keurig user for years and years after my initial purchase of the Klassic model at Costco. Recently I gave away my reliable beast and downsized to this model. Biggest mistake ever. It is constantly giving me the same error message. I youtubed how to clean out the cup compartment and needles, I have done the maintenance and I've only had this thing two months. The error messages  began in week two. I should have returned it, but I loved the size and look and hoped maybe it was just new machine kinks.
I have gone from a loyal and loud Keurig supporter to a disappointed reluctant Keurig user. Maybe it's the lack of coffee I've been drinking! Save yourself the headache and wasted $ on thrown away k-cups and skip this machine.
4837208
I love Keurig Coffee and had a Keurig coffee maker since 2010. Since this coffe maker went over the coffee maker rainbow bridge, I ordered this one. After trying to get the thing to work for 30 minutes to no avail, it didn't recognize that the water tank was full, and asked for more water, I called Keurig customer service. The representative was friendly enough, and we went to about 5 gallon of filtered water, filling and emptying the tank, yet the machine still didn't recognize that the tank was filled to the hilt. Upon recommendation I used tap water instead of filtered water for the last round of troubleshooting, but obviously the machine doesn't recognize water containing contaminants such as chlorine either. The final solution is that Keurig will send me a replacement coffee maker within 3-7 business days, and I only have to send the brew head back, as proof that the just purchased, and not functioning machine is actually not in use. That step I find somewhat ironic, as the machine never worked in the first place. 3-7 business days for the delivery of the replacement coffee maker is an eternity for a coffee addict like me. I would have appreciated an overnight delivery, since I just paid a 3-digit amount for a coffee maker that is defective. From several reviews here, I noticed that my people with this coffee maker is not an individual case. Keurig obviously knows that this particular coffee maker is prone to defects right off the conveyer belt. It would speak for good customer service to simply put this series off the shelves completely, until they have figured out what the problem is. Instead they let customers go through the motions, let them develop frustrations, and send out a replacement of the exact kind in hope that it is not one of the many lemons they obviously produced!
I will update this review, once the replacement arrives. Currently I can't recommend buying this coffee maker, unless you are a true sucker for frustration.
3081996
It came to to replace an aging, dependable Keurig that was 5+ Years old, in my opinion its was like separating with a loved one. But no worries, a new keurig with more gel,s a whistles would easily help forget my dependable coffee maker, right? Wrong, this replacement is by far, the worst and least dependable coffee brewer if ever owned. Made my $20 Mr Coffee seem like a $600 Espresso machine compared to this Keurig. 1st issue is the dreaded needle under pressure error that prevents you from making a cup of coffee at 4:30 am until you clean the needle. No worries, it comes with a bulb thing that helps manually clean the needle, 1 minute later, I should be brewing?, no, in addition to that process, make a playing hot cup of water as well, and yes, its now 4:40 and that first cups almos done. You would be concerned if this happened occasionally, but I deal with this every 3 days, thats even after doing a full cleaning, with filter change, and descalling on Saturday, yes, Rhys is the second time since this ultra cleaning its ran into this issue. 2nd issue, the display goes wonky, and you cant read the screen, its like the windows Blue Screen of death, and yes, requires you to unglug the machine to fix the issue, which means resetting the clock as well. If your thinking of buying the 475 or 575 , donate the money to the Red Cross, Ive never gotten screwed by the Red Cross, but fit 7 months, the people at Keurig laugh at me for buying there junk. This unfortunately is my last Keurig, sines I feel buying  a $799 espresso machine is more cost effective and pays for itself in 7 months, if I factor the Jet Fuel k-cups I buy every w weeks, at $60 buck a case. The coffee is a 5 star for you coffee aficionados that will pay top dollar for an exceptional bean. The draw back Is what those plastic k-cups are doing to our landfills. If you're still thinking this review is crap?, then buy that Keurig machine and get the Jet Fuel coffee, go ahead an splurge, since your obviously setting yourself for dissipate Snd a gluten for punishment after buying it after I warned you, but if you find this spot on in 7 months, and see this review again, stop in and review my new Espresso machine.
4297015
Just got off the phone with them and had to write a review (which I hardly ever do).
Yes the coffee is brewed great and it's so simple to use.
But the best is that when my unit stopped shutting off properly a live person picked up the phone, took my info and promptly sent out a new unit.
She said to take whatever parts are reusable and don't worry about sending the defective unit back.
I'm still in shock.
715323
Sometimes I can be a bit nave. I noticed that my K550 was not taking my old K-Cups so I called Keurig customer service to get answers. I was told that I cannot use these K-Cups so that the company could guarantee the "quality" of my coffee. I quizzed the customer service representative on what he meant by quality, then I tried again with his supervisor when I could not get a logical answer. Does quality mean better tasting coffee; Stronger or weaker coffee? This 2.0 issue was quickly becoming an intriguing mystery. The supervisor read from the same "script". I suggested to him that the word "quality" is so generic that it has become almost meaningless. Why would the Company keep throwing out the word quality without an in-depth explanation? I apologized to the supervisor for not comprehending and tried again with a different question:  What advantage does the new 2.0 Brewer have over the old one? The older machines I then discovered could take all the K-Cups. The older machines could accept the refillable cups so that I could use my favorite blends at a lower cost. The older machines are not limited by the 2.0 RFID/DRM restrictions!

It finally occurred to me that the reason Keurig switched to the 2.0 DRM restrictions was to limit the competition and increase their profits. 2.0 does not increase the quality of the coffee, but the quality of Keurigs profits. I found out too that Mr. Coffee and Hamilton Beach also manufactures K-Cup coffee makers that are also sold on Amazon.

If my fellow Amazon shoppers are interested in a more in-depth explanation of the 2.0 RFID/DRM restrictions, Peters mommy did an insightful and informative review that also describes how to circumvent the imposed restriction.

This review is for 2.0 Brewers
This brewer does not work with older k-cups and non-Keurig brands...however there is a way to get around this. There is a link that shows you how and explains why they did this.
"Keurig released its brand-restricted 2.0 machines last June, and the RFID/DRM restrictions turned out to involve a special type of proprietary ink. Although Keurig wouldn't explain the specific details of how it worked, one executive did say that it involved shining infrared light on the ink and measuring the wavelength reflected back.

Why did Keurig make the switch specifically to add restrictions and limitations to its new-model machines? At the time, Keurig executives and spokespeople said the restrictions were intended to protect ordinary consumers from whatever low-quality horrors are inherent in non-Keurig-branded beverage-pod products. Meanwhile, everybody else on the planet suggested it was because Keurig got greedy.

Keurig's patent on K-cup technology expired in 2013, which is why off-brand or refillable K-cup-style coffee pods exploded all over the market since then. That's also why Keurig's fourth-quarter results for fiscal year 2013 suggested that up to 12 percent of all coffee or tea pods brewed in Keurig machines came from unlicensed third-party sources.

So Keurig tweaked its machines to ensure that, instead of working with any properly sized pod, they could only work in the presence of special-wavelength infrared ink."

Make sure you check out this link!!!!
www.consumeraffairs.com/news/heres-a-super-easy-way-to-get-around-keurig-20-drm-restrictions-121214.html#social-link

We Amazon shoppers have to stick together and keep the manufacturers honest!
Hope this helps, Ron
4353366
First I LOVED my little Pixie  - coffee tasted great and you can choose from a wide selection of coffee. Unfortunatly it started pressing capsules and destroyed them rather than forcing water through it so only a little water ended it my cup and a lot of coffee ended flowing all over the counter. Since a now found many reviews from people having the same issue I won't give the Pixie a second try. I coulnd't just send it back because it's been past 6 weeks you can just send it back so I chatted with costumer service, got a call back and will get now a refund for it. Amazon doesn't want the machine back so I guess that's not a sure sign for everybody interested NOT to buy the pixie. I don't have any experience with other nespresso machines and not sure what to buy now... I am glad that Amazon handled this easily and I don't need to go through a lot of trouble with warranty etc. So I will definitly buy at Amazon again.
2552674
SOME OF THE DIFFERENT CUPS DON'T FIT THE
Keuring Brewing System and it said that it would, so i was disappointed, becsuse i want to try some of the one's that didn't.
405254
And he absolutely loved this coffee maker.  Wish I could tell you more, but if he wasn't happy with it, I would have heard about it!
3416364
My cousin has a coffee pot. It has, in all likelihood, never been cleaned. I always wanted a Keurig coffee maker. That cold November morning when I wanted some coffee was the turning point. There were things growing on that coffee pot that modern science could not identify. That was when I ordered my most awesome Keurig. And it has turned out to be a fine idea. You can do better. But I don't know how. Enjoy.