Product received with issues
920990
I received the product with some issues (breakdowns). The main part of the furniture (top) is cracked in two places.
3457618
As I have yet to receive the product ( I am informed that there are some problems with this product and that amazon are unable to provide it) I have therefore paid for but not yet received it - would be grateful for some advice!!!! Because of this, I am wary of ordering any further products until sorted out or I am advised otherwise!!!!
4922462
The product that I received it has a problem with the hardness I could not get it to work.
1742679
The product is acceptable in performance, however there are chipped porcelain surfaces in multiple areas.  Some of these areas appear to have shoddy attempts at being repaired prior to shipment. We have photos if you would like us to forward those please let us know.
882924
The product has a couple of defects.  The liquid is a bit cloudy.  There is a large air pocket inside the globe.
3927511
I was excited to receive this, however it was broken so it's being sent back, other than that the product works.
3000338
Received a defected product(looks like an used one), tried to contact CS but no response. Gonna return this thing, not recommended.
758836
Product was not that that was displayed in the picture. Due to my circumstances I am unable to send the product back for a refund or exchange.
3170503
Just so you know that I received this product with parts missing.  I have emailed the seller but have not heard back after a couple of days.  Not impressed with the customer service to say the least.
3626819
I haven't ACTUALLY been able to test out the Internet Gateway portion of this product yet as the power cord does not fit the receptacle of the Internet Gateway. This was a BRAND NEW product that was unopened from the original packaging. The wall unit was installed and working fine, but when attempting to get the Internet Gateway setup, I ran into this Quality Control issue. I don't believe that I am on the only one here. It would seem that this has happened to a couple of different people as well.

Will update rating when I hear back from Chamberlain. I emailed support with this issue. Will try calling their support line tomorrow.

EDIT 02/17/2017: I called the technical product line for Chamberlain (located on the product manual) and talked with one of the gentlemen there. It would seem that I am not the only person having this problem. It would seem that this is an issue that is occurring with multiple people and it was said that I will get a call back from a product escalation employee within 24-48 hours. In this case, I already initiated the return process with Amazon and received the replacement through Amazon today. It had the correct power cord.

One thing to note is that the product manufacturing date on the bad package was dated 11/16 (i.e. November, 2016). The second product received today was dated 12/16 (i.e. December, 2016). Be cautious that when receiving this product from Amazon, it could be hit or miss.

But being able to install the last half of this system and test it out is truly awesome. I like it and it provides a piece of mind when leaving the house. I am actually able to close the garage door remotely even if it is only partially up. Great product.
2037952
As far as the product is concerned, I will need to wait a while to find out. When the product arrived all four of the legs were bent so I had to send it back for an exchange. A nice hassle. Hopefully the second time around will be better.
3672799
Product received was not what was pictured.
2737103
I had issue with product but pleased with customer service overall.
2420907
Overall the product is fun and the reason the product did not receive a 5 star rating for rating the game overall is an issue with the drum pads that already need to be replaced. Contacting EA concerning this has not been a problem but just having a problem with hardware this quickly is somewhat concerning.
4862098
Product is good but received items damaged and missing two cans as noted in picture too much of a pain in the neck to return to Amazon but won't be ordering this again
3512131
Lots of damage to product upon recieving.  Don't think it was a shipping issue.  More of a made cheap manufacturing issue.  Just not handled properly.
2429653
My unit was installed and was determined to be not functioning out of the box.  Aonecer had contacted me and we had tried some troubleshooting.  It was determined there may be a broken piece and a refund would be issued.