Nice unit, but not new
936379
I purchased this for my daughter for Christmas because my entire family is into geocaching and I have a similar model, the PN-40, that I purchased last year. There is a bit of a learning curve for this device, but it is much nicer in my opinion than some of the other GPS units used for geocaching.  I have compared it to several Garmin products, and really like the PN-40 and PN-30 a lot more.  One person I know has to carry a Palm for to store cahce information on and his 60-CSX to locate them.  The PN-30 stores all that information on one device.  While it used to be true that it was easier to load up a Garmin with geocaches from the [...] website or from GSAK, this is no longer the case as the Delorme PN-series are now included in both and load just like the Garmin units do.  In addition to that, the PN-30/PN-40 also includes street maps, which the Garmin units do not, unless you pay an additional fee for them. This is nice because it allows me to drive to get close to a cache and then get out and search for it while walking all with one device that has everything you need to do so included with it. I have nothing against Garmin, in fact, I own a Nuvi that I use for trips, it's just that I honestly believe that the PN-30/PN-40 are better and nicer devices for geocaching.

I was a bit surprised and disappointed that the unit my daughter received was clearly a refurbished unit, even though Amazon did not advertise it as such. If it was being sold as a refurb, then it should have been advertised that way.  What I eneded up with was paying a new price for a refurbished device, although Amazon did make this right with me by refunding a portion of the cost.  The unit appears to work just fine (we haven't thoroughly tested it, but it loaded up maps just fine), but it is scuffed up considerably, especially on the back. The front and screen look fine though.

Overall, I'm not too concerned that it is a refurb though because this will work very well for her.  I also know from owning a PN-40 that had some issues with it that Delorme's support is second-to-none and that if there are any issues with it that Delorme will take care if them.  It is nice to work with a company that actually cares about it's customers, and Delorme sets the standard that others should try to achieve in customer support.  Amazon does as well! I had to send in my PN-40 twice, and on the second time requested a new unit and Delorme did that for me even though they did not have to.  Turn-around was quick both times I had to send it in and I have had no trouble since getting the new unit.  The first unit I had was bought as soon as the PN-40 was released, and the issues with those early models have been worked out now. Also, the PN-30 appears to run faster than the PN-40 does.

Since my daughter is using this for geocaching she doesn't have to deal with the Delorme software other than to load the maps onto the device.  This is very easy to do. All you do is select the maps you want, broken down by regions and states, and let them copy onto the device's SD card.  I would recomend getting a 8 - 16 GB card for it, though a 2 GB card is included.  If you do need to use the software, I do agree that it can take some time to learn.  For Geocahing, just use GSAK and the tools available on the [...] website and you'll be set. No need to use the Delorme software.

This unit is just like the PN-40 except that it does not have a compass that works when standing still or barometric altimeter on it, neither of which we use for geocahing anyway. If you need a compass, a real one would work better than an electronic one anyway. I think the compass on the PN-30 works if you are moving, but I have not verified this. If you want what I view as the best device for geocaching or hiking, then look no further.  The PN-30 is definitely it!
3057096
I bought a new unit, paid the price for a new unit and received a used one.  What's up with that?  As soon as I opened the box I could tell it was re-packaged.  Took the phone out and the surface was marred up.  Really???  Just what I want, a phone someone else has used, maybe didn't work properly and returned.....and is all marred up.
4818733
Came in dented but that is the chance you take getting a refurbished unit. Everything is working so far - but if you are thinking of keeping it out where people can see it buy a new one not a refurbished unit.
3954649
These appear to be used units.  Manufacturer's warranty seal is broken.  And there are wear marks on plug contacts.  Seller does not specify new or used, so buyer beware.  A little over priced in my opinion but is an exact replacement as needed for aging door control system PC's.  No DOA's, so far.
900718
The product worked fine, but the item was used and not new as advertised.
620595
Unit works fine but had scuffed up/marked up surfaces; shipping box was not damaged so unit must have been packaged that way
3158973
Thought I was getting a NEW one, but shipped in an home-made box wraped in plastic.  Not sure if  it is even new, reconditioned, or used but it worked. Planned to give as a gift, but not sure now  based on its packaging.  Discription Should be clear if its not in an Original Box.
1622477
The charger functions as advertised, but I obviously received a used, returned, or reconditioned unit even though listed as new.  The unit has many scratches and there was some sort of stick substance on it like dried out soft drink.
1334562
The counter works but it seems to be a repaired item. There was no protective plastic on the screen like and you can see minor scratches. The was also dripped solder on the cord which came right off but that leads me to believe that this is a repaired item, not new.
4851775
I was expecting something like a unit that was DOA when someone bought it and the factory fixed it. What I got was a very used unit. Rustable parts are rusted. Plastic parts are badly scraped and scratched. The unit is filthy. The solvent tube was coated on the inside with mildew. Spiders have nested in the cavity on the bottom of the unit. It was obviously stored in a garage or a barn. I don't know if it works like it's supposed to as it is the first one I have ever used but the physical condition causes it to be suspect. When I ordered it, my impression was that there is a one year warranty on it. What the paperwork that came with it says is that the warranty is the remainder of the first year following the date of the original purchase. I'm certain that the first year was over a long time ago. To be candid, I have bought a considerable amount of product on Amazon over the years. This product is not worthy of their sponsorship. Since I made the purchsase I've seen factory service pressure washers for sale at Big Lots for about the same money and a helluva lot better condition. I'm sorry that I made the purchase!
1557297
The item isn't bad, and it's in fully functional condition, but had there been pictures of the specific unit I was purchasing to let me know *part of the switch is broken off*, I probably would not have purchase it. Not sure who's to blame here, Amazon or the specific seller, but this should be addressed.
266073
Was glad to get a refurbished unit at a substantially lower cost than a brand new one. And the refurbished unit looks, feels and behaves like a brand new unit, so it's new to me!  :-)  I haven't spent much time yet reading on it, but so far so good.
861030
Watch out who you buy this from, it may come used and you will NOT be able to reset it.
817166
it turns on and works ok, but it's refurbished and the price and description was for new.  I complained about seller as well.  Gotta watch these things.
1407521
The product was damaged upon arrival and I noticed it had a sizable dent on the top cover. The HDMI port was also damaged and I could not plug in an HDMI cable in that port. The unit was supposedly "refurbished" but it appeared to be brand new except for the damage it got when it was dropped. I was able to repair the HDMI port and the unit works fine otherwise. Actually, anyone else would have returned the damaged unit. I am a retired engineer and had the skills to repair the HDMI port. However, the dents in the chassis and top cover are still there. See attached photo.
1903004
Sensor looks great, although the one I received looked like it had been used before (possibly one that someone had returned).
3555314
No longer available new in box.  Machines are now overstocks or refurbs.  Model performs respectibly but is no where close in sound quality to a AC powerewd unit.