I would love the computer if it was not falling apart
923091
I would love the computer if it was not falling apart. DO NOT buy a warranty on a computer from Amazon. They don't respond after at least 4 tries to get help. Go to Dell directly. They have an awesome warranty program.
4456248
I bought one of these exactly a year ago. It was perfect for my needs. I loved it. Then one night I attempted to turn it on, and pfffttthhhtthht. The lights would come on, the fan would start, but it wouldn't boot up. I had tried everything recommended on the HP site, plus additional swearing and prayer. I checked for a solution online - surely, there must be something, right? And there were hundreds, thousands of people who had bought the same computer, and about a year, 15, 18 months in, were having the same thing happen. Turns out this is due to the defective GPU soldered right in the middle of the motherboard. Now, there was a BIOS update that caused the fan to run constantly, which postpones the inevitable until juuuussst after your warranty expires. I took mine to my main nerd to make a backup of my hard drive (which I couldn't very well do after it died) and he confirmed that "yeah, your motherboard is toasted."

But since this is a known defect in the NVIDIA chipset, HP will take care of you, right? HAHAHAHAHAHAHAHAHAHAHAH not really. Some people have had luck with case managers or appealing directly to the CEO, but most of us are SOL. They still won't acknowledge that this is a problem with this model. They will deny it to you directly, and claim to have never heard of such a thing. But, as you can see from the other reviews, there are a bunch of us sitting here with $1000+ paperweights, wondering whether HP still wants customers at all or not.

 So, if you want your heart broken, this is the machine for you!
2571473
Enjoyed the computer until I had difficulties necessitating 2 service calls the first year.  Next the port for charging broke off and I was told that it wasn't under warranty!  Should I spend over $300 to repair a computer with so many issues.
330076
I have owned this machine for 15 months, just three months past the warranty, and now it is dead. I liked the laptop quite a bit, but he motherboard inexplicably, and unexpectedly, failed. It was used daily but moved seldom, was never dropped or abused in any way. I have contacted Toshiba but have not found the right person to talk with yet. Their telephone staff has simply stated that there is nothing that they can do, except to charge me even more money to have it repaired.
Since the laptop failed so quickly it seems obvious that the machine was defective when it was sold to me. A motherboard should not simply fail after only a year of use. Toshiba needs to step up and repair or replace the laptop free of charge. I am hoping with this review that a Toshiba rep will contact me to help resolve this issue. It would be great to edit this negative review in the near future to say that Toshiba recognized their
responsibility and made things right. A review with a positive turnaround could help counter some of the negative press Toshiba is currently receiving.
3702252
Falling apart after a month and a half. Screen not holding up to gentle regular cleaning.
1675603
I like the computer and what it offers. What I don't like is the fact that I had to send it back for repairs 3 weeks after receiving it! The rotation screen stopped working. I hope this isn't a sign of more problems to come...
1334323
loses contact with computer regularly for the price i paid would have expected it to be better unhappy with it .
3415715
This computer is not stable, it is slow and tends to be unresponsive.
I have reset it twice,, a real inconvience , not sure if it is windows 10 or some other part of this system.
91364
Only give 3 stars because computer defective and does not work at all.  Tried to just get replacement of that part but was told had to return the whole bike for replacement.  The rest of the bike is OK.  Declined that.  Having a computer that works not essential, but would be nice.  Was give a partial refund for that instead.  Cannot see why you cannot just replace the computer, but that is the way it is. A real pain getting this all resolved.
314506
I purchased this computer on September 28th, and it has certainly had its moments when booting up. I'm not sure if this is a known issue with W10, or if the issue is with the actual drive itself. I checked Event Viewer and didn't see any critical disk errors, but I also hadn't checked in the last two weeks because I hadn't had any issues. Today, I booted my computer and it continuously loops when trying to boot up the OS, leading me to believe the drive is not functioning correctly to boot the OS. I'm not sure what I can do about that, but I'm frustrated that I have had this machine for merely two months and it's possible the hard drive has already failed? I owned my previous computer (which I built myself) for 8 years, and never had any issue like this. I purposely paid for a pre-built setup to save myself the hassle of assembling a bare bone kit, but I guess I got what I paid for! Needless to say, I will not be purchasing from Cybertron again!
2980503
Let it be known that as I type this review, the computer is being shipped back to me from Acer after having to send it in to be repaired.  I will update this review after I get it back and have a chance to use it a bit more and make sure it is in proper working order.  Below is my review of the limited time I had the computer and my experience with customer service.

The first thing I noticed after I took it out of the box was how sharp and sleek the computer looked, it was also fairly light weight compared to other laptops I've used.  The advertisements showed that it could be adjusted into 6 different positions and I was very curious to see if that was true, and I am happy to report that it easily moves into each of the positions.  The flexibility of the computer was pretty amazing and I was also impressed that it switched seamlessly into each of them.

I was also very curious about the touchscreen feature of the computer.  Very much to my surprise it worked extremely well and wasn't slow to respond to the touch.  The cursor wasn't tripped up by switching back and forth between the pad and the touchscreen either.  I was worried that I would smudge the monitor constantly but it seemed to stay fairly clean.

Admittedly, I am coming off using 'another brand' of laptop computer that has a different operating system and I was quite nervous about the transition.  In the 1 and 1/2 weeks that the computer worked, the Windows 8.1 was pretty user friendly after being off of it for a lot of years.  The new look of it was a bit difficult to use but you could adjust the settings to make the old (or the way I was used to) come up.

The computer worked very well, speed was very good and had some features that I really enjoyed.  Battery life was strong, at least 8 hours and the keyboard was back lit which is also very helpful.  I never really dove deep into the included features as I am a pretty basic computer person.  My main focus while on a computer is internet surfing, emails, shopping, entertainment and document, beyond that I don't really use much else.  Everything that I used it for was fantastic, until...

After a week and half of use, I was typing a document and got up to do something else for a few minutes, when I came back the computer was off and did not reboot.  None of the lights were on despite it being plugged in.  Nothing happened at all.  I couldn't believe it, a brand new computer stopped working.  Nothing was spilled, it was never dropped or was it in any sort of distress.  In frustration I sent a tweet out on my phone and it was immediately answered by Acer and they gave me a number to call.  The customer service agent was very helpful and gave me clear and direct instructions as to what to do.  The computer has been in their possession for almost a week and a half and I received an email that said it was being shipped back to me today.  None of the shipping or repairs have cost anything and the customer service, both social media and over the phone has been great.

All in all while the computer worked, I loved it.  Everything it advertised worked very well.  I am however, worried and concerned about a computer that completely stopped working for no reason so quickly after receiving it.  I am optimistic that the repaired computer will work and be a great laptop for the household.

I will update this review after some further use...
310163
This PC was fixed under warranty, but even then it never worked right. you can hear the hard drive spin up to super speeds and then it crashes.
935693
I am not extremely gentle or rough with my laptop, but after 5 months of use this thing is falling apart.  It is cracking all over and breaking apart.  I will likely need to get a new case within the next month.  If you are looking for a case that will last the long haul I would not advise getting this thing.
3019381
You will read a lot of good reviews about this product. If I had written one when I first got this machine, mine would have been good too. I have owned this tablet for about a year and a half now. I want to love it. In fact, I do love it, when it is working properly, but it breaks over and over and OVER. Here is a list of parts that I have had replaced on my X61, in a year and half of normal use:

-power cord
-battery
-plastic bezel around the screen
-plastic door that holds in the hard drive
-hinge (kind of critical for a tablet)
-hard drive
-motherboard

Bad engineering or just a lemon? Who knows. But the minute something breaks out of warranty, I will be replacing this with another brand.
1647392
I've had so many issues, software wise, with this laptop.

All the screws fell off the bottom too, and the hinge broke. The screws won't even go back in because the screw holes broke (cheap plastic). ASUS wouldn't help, and it was still under warranty at the time too.
3961083
Product worked initially w/ decent video quality (day and night vision) but then when I attempted to connect to my computer it stopped working. Product would intermittently lose connection to PC when I first plugged it in. After this the video recording capability stopped working all together. I think it lost connection while installing the drivers which broke the device. Just grateful it didn't screw up my computer. Anyways this could have been a great product but surely not built to last. It could be I did something wrong, but if its that fragile against malfunction then the instructions should really be better at clarifying potential issues with the operating the device - really really really poorly written intsructions....
3636749
I thought the computer was great and gave me all the information I needed, although, I agree that the user manual is incorrect but you can figure it out if you just play with it for a while. Unfortunately, I noticed that about halfway through my ride the other day the computer had stopped working. When I looked, all the wires had somehow pulled out of the unit. I don't know how this could have happened since it was working fine at the start of the ride. The wires connecting the the computer are much longer than they needed to be for my bike so who knows if they got caught on something. I won't be getting another one. Maybe wireless is the way to go.