Got deffective item..... Excellent customer service though
920870
Tried several times but this doesnt charge all of my rechargeable batteries. It is really frustrating. The indicator shows that the batteries (brand new) are full but when you use the battery it is not working.  Excellent custumer service though. Received a reply from the customer service after i posted my review.  Got my refund right away after i decided to have a refund instead of a replacement unit. Thanks.
4860074
I ordered these 4 weeks ago but in 2 weeks within having them one side stopped working. I was disappointed. I contacted customer service through email when it malfunctioned. Let me just say that they were excellent. I told them my problem with the headphones and they gave me advice. It didn't work still and they sent me a replacement free of charge and shipping. I'm recommending this product to other people.
4428607
Update.

Excellent Customer Service.  Replacement Case (Clasp type) works better for us.
3362188
Excellent customer service.  When there was a problem with the remote, it was corrected immediately.  One of my 3 lights is still unresponsive to the remote, but that is ok
1042098
Although the product was not what I expected, the customer service was excellent! I was very satisfied by the outcome.
4959318
This item did not meet my expectations. "Customer Service was Excellent" Would love to try this item again...!
3853233
They were what I expected. Excellent customer service
3028601
The numbers that were on the listing were not what was on the actual charger I received.  A second one was sent and neither worked for my laptop.  The customer service however was excellent and did pay for me to send both back and gave me a refund!
1282982
It was okay but just not what I wanted.  Wonderful customer service!
3496153
Although this item did not solve my problem the service I received was great
3418746
Had an issue and customer service immediately replaced item with improved version.
4239007
Haven't used these as they are a gift. I hope they work well. Customer service very good, though.
4786014
I had to return it, because the color didn't suit me. Great customer service though :)
2913500
I highly recommend this seller because of the excellent customer service I received.  Initially I was disappointed because the book I bought was not in as good condition as I expected based on the product description.  I contacted the company and they took steps to completely satisfy me.  Thumbs up!
1151859
The pieces I received were different from the photo in the ad. After posting this, I was contacted by the seller and was quickly offered another, better set. They found a few sub-standard sets and pulled them from inventory. I consider their pro
prompt initiative to resolve my issue for an inexpensive item to be superior customer service. I will gladly buy from them in the future.
887135
I bought this item and apparently was unlucky to receive one DOA.  I originally posted a review here that stated it was junk and just to spend a few extra bucks buying a different one.  I made no attempt to return the power supply nor did I contact the seller, but shortly after writing my review, AspenTek shipped me a new one free of charge.  I was definitely taken by surprise that a company would take the time to read what their customers gripes were and strived to make a mistake right.  So, even though they sent me one DOA...as could happen with any electronic device...I have to give them 5 stars for the new product they sent as a replacement (which works as advertised) and for the excellent customer service.  Thanks!
3373385
Ok, I after sending an e-mail on Amazon re: customer service issues, I just heard from Al @ Claret.  He was very apologetic re: the lack of response, and has resolved my issue.  The product itself works fine.