THEY STAND BEHIND THEIR PRODUCT
932961
stopped revolving almost immediately.  ---------  NEW::::
AFTER THIS REVIEW, THEY SHIPPED ME A NEW ONE-- IT WORKS PERFECTLY, THEY STAND BEHIND THEIR PRODUCT
3589426
I have to admit that I never expected a company to come through after the warranty had expired but Anker has done just that.  My original charger failed on some of the ports and after publishing a review, below, they sent me an email and wanted to make things right.  Thats what this country needs more of.  If they are willing to stand behind their product like that, then I'm willing to keep ordering from them.  So far I have ordered 3 chargers and 1 replacement battery from Anker, and will continue to do so in the future.  THANKS ANKER for proving that customers matter and for being AWESOME!!!

I did like this charger for the first year but now it's let me down. 2 out of the 5 ports have quit working and 1 is barely hanging on. I haven't been unplugging the cords that are in it, so I have to believe that this is an internal issue. I moved my cables around and discovered that the first and middle port are the bad ones.
944508
They get the job done, and the company truly cares about their customers. I will be buying this product again for sure.
1233453
I had my dispenser for almost a year when it began to have some issues.  I contacted Simple Human customer support and they were very responsive and friendly.  I explained the situation and they advised me to send the unit in for repair - which I promptly did.  As it turned out, they were not able to "fix" the issue with my dispenser, but they did send me a replacement as the product was still under warranty.  It is great to see a company that really stands behind their products.  This is especially great when it is a product that I really enjoy and use daily.
4037412
Arrived DOA (which I didn't discover until just past the Amazon 30-day return period), but manufacturer (not seller) is replacing the item.  Kudos to Accutek.  Seller a disappointment that it wouldn't stand behind its product.
1805626
I had written a previous review of the product. ..see below. Since than the manufacturer contacted me and I was very impressed with their care and product performance.  The manufacturer sent me a new battery to make sure I would be satisfied and to assure they stand behind their product.  This was very impressive.  I feel that regardless of the circumstances with the baytery. They are ready to make sure you are satisfied and stand behind their product.

Great job! !! And thank you! !

Initially the battery worked great. After 6 months the battery continuously dies about 6 minutes after a full charge. My initial battery worked for 3 years. This one one did not meet this standard.
4770310
I purchased this in December and it doesn't work already and am not able to get it replaced. It is beautiful but they need to stand behind their product better.
3594993
Company stands behind its product 100%. Detailed information provided by seller.
3828872
I was pretty impressed with this company. I had a problem with a product I purchased. One has to realize that  problems happen and its how the manufacturer responds makes the difference.  I'll update once I receive the replacement.
1576808
Progress lighting does not stand behind their products.  I am a contractor, installed several brushed nickel outside lights for a customer in 2014.  Returned in 2017 to paint exterior, and found all of them to be rusted... some really badly.  I jumped through the hoops with their customer service dept, sent photos, purchase record, etc... was told a manager would make a decision on replacement once she returned from vacations.  I reminded them a week later, and was told their warranty is one year.  PERIOD.  These lights were not cheap.  It was a significant expense for my customer, and I am disgusted that Progress feels they hold no responsibility for selling a defective product... even beyond warranty.  These lights should have gone out of style long before they turned to rust.  I will convey this message every time I see an opportunity to do so.

Dave Beck
Founder-in-Chief
Classy Craftsmen LLC
Cincinnati OH
3826088
I like the product. It does what it's suppose to do, but then I knew that.  This was a replacement that I'd found elsewhere and of course 'elsewhere' stopped carrying it.  My complaint comes in the products packing. The first replacement came and both canister's seals were broken.  Amazon replaced that and I met the postman at the door, the package was also damaged.  I refused the product.  Who's at fault?  Who knows...

However, with what I have left, it still works beautifully and safely.  I don't have to worry about my grand kids or pets being exposed to toxic chemicals.
3866878
they don't hold up very well. they get a hold and there is nothing you can do to save it.
1945868
I picked a neutral 3 star rating here because this is only an informational update on this product's manufacturer, not the product itself. Buyers should be aware that although the product is still being sold the manufacturer, a South Korean company, filed for bankruptcy protection as a result of a fraud case against its executives in October, 2014 [...]. Users on the products Facebook page report that the site is no longer accessible and customer support numbers have been disconnected [...]. Please be aware that you may not be able to receive manufacturer support on this product. I am uncertain whether the optional warranty extension coverage will be usable either, since the situation implies that spare parts and engineering support may not be available. Too bad, the product seemed like a great home cleaning automation option.
2583502
Had a problem with the product but they resolved it
Had a problem with the product but they resolved it
Had a problem with the product but they resolved it
Had a problem with the product but they resolved it
Had a problem with the product but they resolved it
401375
Company won't stand behind the product. Ours developed a bubble and leaked air. Was just past the warranty so they would not do anything and you can't buy just the liner. Have to buy the entire thing again.
2412043
I bought a 3 piece Linon Plasma TV Stand and Towers in August of this year.  The pieces were pretty good quality and had actual hard wood.  Unfortunately, one of the towers had a long side piece that was warped, so the shelves were not supported by the side piece.  After many emails back and forth with Cymax and a phone call, I finally got a replacement piece in the first week of November.  I really had to be persistant and I think the final nudge was saying if I did not get my replacement piece, I was going to pack it up and send it back for a full refund.  When an item is received without any damage, the experience is great, but when it has damage and one needs customer service, not so good.  After this experience, I do not think I will be purchasing much of anything else from Cymax.  I do not want a repeat like this on any high price item again.
4930403
I loved the product when I first got it last October. Now, the company Zizo won't stand behind their Limited Lifetime Warranty, that the case is crack and chipped. The reason I am getting is because I bought it off of Amazon and not through them. I say FOUL, on them. I have an Otter Box and Lifeproof cases. Both of those companies stand behind their Warranty. They don't care where you bought your case. They want HAPPY CUSTOMERS not like ZIZO who would rather lose a customer over a few dollars. I call that bad business. Now, I'll tell everyone I know that ZIZO don't stand behind its warranty and treats you like you a POS.