Outstanding Customer Service
929203
Outstanding customer service.  Purchased this screen protector in 2015.  2 1/2 years later edge cracked.  Called customer service and inside of 2 minutes I was off the phone with my replacement on its way.
875520
The customer service is excellent. A small missing part was replaced within in no time and is the most courteous fashion. Product is very well made and an amazing value for my money. Same products in a big sporting goods store was almost twice the money. It is a fantastic product from an excellent seller.
4650177
Excellent quality and exceptional customer service!
24652
Customer Service is outstanding!!!  I had a problem with an ink cartridge that I had purchased from ONGO and ONGO went out of its way to contact me and promptly resolve the issue. I am absolutely shocked that this type of high quality customer service still exists in today's world where profits appear to be more important than people. ONGO is making good on it promise to replace the cartridge and reverse charges.  I recommend ONGO to anyone who needs to make a purchase of anything it carries.  The best customer service I've experienced in years!
1938557
Everything came as described, and the product fits my wife as expected. The customer service with the seller was outstanding! After ordering, they sent an email to let me know that if there were any issues at all, they offer a 100% money back guarantee. This is a very nice touch of customer service in my opinion...they weren't annoying blowing up my email, just a nice, reassuring email.
3342114
I purchased this product and didn't get to use it until after the Amazon return window.  I needed a replacement due to damage during shipment that I didn't notice until inflating.  I was worried that I would be out of luck but when I called the Customer service number, they were so understanding and friendly and they sent me a replacement no questions asked.  This seller is tops in my book!!!  : )
3020352
This is a quality unit with the highest charge capacity that I have ever owned.  The unit did not charge my Iphone after 3 months so I wrote a email to Auskey directly as it has a 18 month warranty.  I received a email on FRIDAY night around midnight from Candace in the service department asking if I checked the cable.  She mentioned that no matter the problem they would replace the unit regardless.

After another email exchange she said they will send a replacement unit as soon as possible.  This is a great company with very responsive service people who are extremely customer oriented and very courteous.

I have two of these units now and will buy another one very soon.  They are the best value for the price and you will get quality at a reasonable price.
2906536
I put up a review earlier this morning and within an hour or so I was contacted by one of the reps wanting to make it right. I just wanted to say that customer service is rarely seen these days and the service I have received from this company blew me away with kindness. What a fine example of what customer service is all about. Thank you!
2331895
Excellent quality of material and exemplary customer service. One of the parts broke accidentally and they sent a replacement immediately.
Very impressed!
2356074
Great product and outstanding customer service!
The bag is as advertised.  Provided great protection from the rain for our luggage and other items on a recent 800 mile trip. We had a problem with a bungee and I cannot say enough about the responsiveness of their customer care. Very nice to see that kind of quality service.  Thanks
4020305
Excellent qualty for the price. These guys have outstanding customer service. I couldn't be any happier with the product I received.
2500514
Outstanding product, excellent customer service and even better pricing.  Thank you!!!
1448356
I do not normally write product reviews (I tend to write only if I am very happy or very unhappy) but Satechi's customer service is so outstanding that I felt compelled to write.  The product works as described, but I did have a problem (that I may have caused) with one of the units I purchased (I purchased two, one for my desk and one for my car) and Satechi took care of the problem very quickly and pleasantly.  They actually went out of their way to make sure I was satisfied.  This is the best customer service I have had from a company in a very long time.
2577802
I was so impressed with this product initially I bought a second one. It did not take long for my I am impressed with this product to there is nothing special with this product. After following the suggestions provided by customer service, my tv reception has improved.  There may not be a one size fit all but the customer service provided was extremely outstanding. I give them 5 stars for customer services.
1564688
Excellent product and outstanding customer service.  After a small chip appeared on the edge of the glass, a replacement was sent without question.
2563944
Very pleased.  The vendor and I experienced a 'hicup' with the product ordered and their customer service in correcting the issues was exceptional.  Thank You !!
1500071
I got a defective unit. We all know it happened. The customer service was exceptional. They sent out a new one before I asked. That is the type of company I will buy from repeatedly. I can only say thank you for being so efficient. I will purchase other items as well. Excellent customer service.

John