Poorly Designed - Expected way more from Black and Decker
935521
Sad to say that I am very disappointed in this toaster oven.  I am replacing an older B&D toaster oven that gave 15+ years of service and finally gave out.  I would have rated that version a 5 star, but this new and improved version is crap.  Quality of a product starts with a good concept and solid design.  This has neither and many changes made for either change sake or obvious cuts in cost (manufacturing not purchasing).  Not sure why they got rid of the great things the older version did, but they need to bring back this simple design of a toaster oven.

Problems with this model:
-One heating element on the top and one on the bottom.  Bagels come out with a toasted stripe on the top and bottom where the element was lined up and the rest barely toasted.  If I increase the toaster setting by one to toast the rest, the strip is now a burnt stripe.
-Digital controls are not precise.  Toaster settings are 1-5, not an analog dial like every other toaster I have owned in my life.  Problem is a "3" is too much and a "2" is not enough.  Need a 2.5, but obviously it doesn't exist.  The dial could be adjusted to an almost infinite setting to give you perfect toast.
-Opening the door does NOT turn the toaster off.
-The toaster rack no longer slides in and out with the closing and opening of the door.  The older model would do this.  So now, when you open the door to get your toast out, the oven stays on AND you have to stick you hand into the hot oven.  Oh sure, you can turn it off ahead of opening the door and use tongs, but why did they get rid of these nice features that made the old version nice.
-The crumb tray is NOT removable.  It simply drops down and is hinged on the back part.  Yes, you understand that correctly that you can not remove the crumb tray to dump the crumb and then was the tray.  Frosted breads and danishes that drip - forget it.
-Space saver in the sense that it mounts under the cabinets, but is about 25% larger than the old version.  Yet because of the rack placement, it doesn't hold as much.  Oven baked pizza bites that my kids use the oven portion for now come out burnt because the rack is too close to the heating element.
-"Stainless" portion of the unit is limited to the control panel. Other parts are simply painted silver and black.

Would not purchase again even though B&D has a lock on the space saver market.  I would rather have a good unit that works and sits on the counter.
2276551
I have owned three of the previous models (no fault of the manufacture for owning three, they just wear out after 8 - 10 years), and thought they were one of the finest appliances in our kitchen.  Each time I got a new one, I slid it into the under-the-counter fixture with no hassle. This one is absolutely inferior in design in all aspects, complicated where it does not have to be, and non-functioning where it should be. If I would have owned this one first, and upgraded to the original model, I would have thought, "Gad.  What an improvement".  Instead, Black and Decker went backwards.  The engineers couldn't even adapt the old screw pattern so we did not have to put extra holes in our cabinets.  Now I have eight holes, no functioning under-the-counter toaster oven, and the product was sent back.  Thank goodness for Amazon's and Macy's no hassle return policy.  I will be buying more products on the Internet from Amazon in the future because of their great policies, but avoiding Black and Decker entirely. It is time for some new product engineers in that organization.
4779968
Suction is only so-so & battery or switch failed just past the 2-yr warranty. Also it is cumbersome. It is way overpriced even if it performed well. The designer should be fired.
4863668
Been a Black & Decker fan for years but this product is inferior.....I am dealing with Black & Decker, this is not a mark against Amazon.....
3363670
I purchased the Bissell 3-in-1 vacuum about 7 months ago, and after regular use, it's still going strong.  So, why the 2 stars?  Well, to start with, the plug inserts into the wall upside down.  It's annoying and confusing.  I'm guessing they don't all do this - mine is just a fluke.  You don't realize how habit oriented you are, until your world is thrown into turmoil by a plug.

It's difficult to store, as it will not stand upright.  So, it must 'prop' in a corner.  I was prepared for this, due to other reviewers, but I thought it would be worth it.  Well, since I'm not that crazy about the vacuum, it's not worth it.

For the vacuum's performance itself, I find it worthless on carpet.  I purchased it for my carpeted stairs, & find that it is just not up to the task.

For hardwood & ceramic floors, it does great - even with pet hair; however, I have to take the head attachment off.  It simply doesn't pick up small items with the head on.  With the head off, it does well, but does not cover as much surface area at one time.  Therefore, it takes forever to do a room without the head on it.

One would think that I could at least use it for small clean ups - like a handheld.  The problem with that is that you end up with way too much handle for small cleanups - it's just not comfortable to hold for that type of thing.

It is easy to clean and empty the filter trap.  It is lightweight.

I purchased this for the house that we bought and were doing projects in.  I thought it would be an inexpensive way to maintain the new home without having to haul my upright vacuum as well as a broom back and forth between the 2 homes.  I mean, we weren't living in the new home yet, how much vacuum would I really need?  Well, I ended up hauling the old upright back and forth & just purchasing another broom - it ended up being easier and quicker than using this 3-in-1.

I really wanted to like this, but I couldn't.  I purchased it based on its description, because that was exactly what I needed a vacuum to do.  Unfortunately, it did not work as described, making it way too time-consuming to use - even before we moved the pets in.  I definitely wouldn't purchase this again.
810882
This is my third Hoover FloorMate. This one is disappointing. The cord is too short. The handle is uncomfortable to use. It is hard to grip and slides back and forth in my hand. My thumb gets sore, since I have to grip it fairly hard while pushing and pulling the scrubber. The on/off switch isn't very easy to use. I wish I had purchased the other model that has a longer cord and wider scrubbing brush.  I think that one may be more similar in design to the units I'm used to.
3271038
Bought this to replace my previous Black & Decker that I've had for over 15 years. It broke upon first use. Made incredibly loud weird noises. Not even worth the cheap price. Returned.
81744
Based on all the positive reviews I purchased this Black & Decker edger several years ago and used it three to four times per year. While the unit does have lots of torque, I noticed several shortcomings that other reviewers  have already mentioned :

- Cheap plastic handle; broke after the first year
- Unit tips over easily (balance weight inside motor housing is not big enough)

Yesterday, the edger started to make a high pitch noise and no longer drove the edger blade. Looking at the parts diagram I suspected that the reduction gear between the motor shaft and the blade shaft had been damaged, so I disassembled the unit. Sure enough, the large gear had been completely stripped by the smaller gear, and Black & Decker no longer provides this service part. The large gear appeared to be made of aluminum (soft metal), whereas the small gear attached to the motor appear to be steel.

As a result, I had to throw away the entire unit which still had a perfectly good electric motor.

I cannot recommend a product that is not repairable because of lack of service parts, and I can't believe Black & Decker is still selling this edger, even though
some of the critical service parts are no longer available.
4156662
You have to cut what your chopping to small pieces first in order for the blades not to get stuck and you have to open the darn thing. Would not but again. I'd rather use the small electric Black & Decker model.
3356562
First of all the pre-drilled holes on the handle don't align. It goes together ok but as a result of the misaligned assembly holes the handle is always slightly turned to the right. We got this product so we could avoid repeatedly leaning over to collect dust, pet hair, etc. in a dust pan. Unfortunately the on off switch is not on the handle where it belongs (think Swifter Wet Jet). Instead you have to bend over to turn the broom on or off or switch from the floor setting to the carpet setting. Then there are these tiny wheels on either side of the brush unit. They quickly get hopelessly tangled in pet hair but the design does not provide any way to remove the hair (I use scissors). Then there is the dust collection unit. It seems to me that it would have been simple to create a way to detach the brush unit (think Dustbuster) from the hand held unit. You can't separate the two and that makes using the broom without the handle clunky and nearly pointless. Finally, pet hair so quickly clogs the brush unit when on the "floors" setting that you have to repeatedly turn it over and remove the hair. Using the "carpet" setting does not help. I would recommend university engineering departments use the Eureka Quick Up Cordless of an example of poor product design.
2399611
Does not fit all the installations that are claimed in the description. The Black & Deckers
3749260
I was pretty excited to get this as pir new place has ceilings that slope from 8-12'. It seems sturdy and was a good price. Unfortunately there are some huge design flaws. First it seems like this eould be easily interchangable with the reg lift column. It is easy enough to swap but it was entirely unclear that id have to cut the cable to do so! Cutting the cable and redoing the cable stay hardly make this a job to job changeover.

Also, heres the biggie: i bought this for easy one man installation. Im 5'10" and in average health and fitness. To load a sheet of drywall i now have to lift it above my shoulders! In the vertical position the holder hooks are 60" off the floor. Im working with 68lb 12' sheets and it is dangerous and murder to lift them like that! Two people sure, but the point of the lift is one person operation.
2147502
There are two design flaws with this item: 1) The blade attachment screw/nut and keeper for this nut; and 2) The blade lock.  I used these trimmers to trim my 20 crepe myrtles this winter.  I noticed about half way through that they stopped cutting cleanly.  Upon further inspection, I saw that the tightening nut had started to come loose (despite having the keeper tooth in place upon receipt).  I tightened them up, tightened the keeper and started back at it.  In another 10 minutes, the same thing happened and I had to re-tighten them.  This happened two more times during trimming.  The problem with the blade lock is that it rotates too far, interfering with the handles when trimming.  This item is poorly designed and I cannot recommended it, especially at this price point.
3833696
I have not used the drill yet.  I do have faith in Black and Decker.  However, I do not like the way the drill and the recharging cord are stored in the  side of the carrying case, nor do I feel the clamps (those black clamps at the top) that hold the drill-storage side to be of the any tremendous quality, as the clamps are rather loose.  The drill is delivered inside of the drill compartment side and is secured with cardboard for shipping.  There is a empty space along side of the cardboard insert where the charging plug, cable, and attachment can be "stuck" for shipping.  This full, empty compartment is one big space once the shipping cardboard is removed (and surely, this cardboard was not supposed to take the place of proper construction), without any built in support to hold the drill, nor any small containers for the charging apparatus.  There is not space to store the charging apparatus in the compartment with the drill bits and attachments; else that's is where I would have found it to begin with.  Unfortunately, I rate the product case as an one-star, and hopefully the drill and the bit equipment will be a five star-rating.  Honestly, I equate this poor construction and lack of careful planning to be equal to the effort I saw on tv recently where the outside security camera at someone' house recorded the FedEx employee throwing what appeared to be a new tv over a 5 foot high fence, and walking off without a ounce of concern.  The three pictures included with this evaluation:  one; storage of drill and charging cord without the supporting cardboard, two; with the cardboard-which I believe is for shipping only, and three; how the large space does not provide construction support for the drill and the charger.  I purchased this product for the ease of storing the organization of the tools, but I rate having to place the recharging cord in the same compartment as the drill, and the drill being non-secured, as a product "defect".  Will this all "work", I suppose.
3148581
With a name like Black and Decker, you expect high quality.  But, in this case, as was the case with another review listed for this product, the product was clearly not high quality.  I was able to use the extractor safely to extract 3 screws, but on the fourth, because the screw was tougher to get out, I broke the small extractor.  I then used subsequently larger extractors, and in the end I had broken 3 of the 4 extractors.
I had to continue to drill a bigger and bigger hole in the screw, and use the larger extractor tool.  In all cases, I was not applying extraordinary force, simply using a T-handle to turn the extractor, and it broke (3 times).
I am returning this product for a refund.  It is simply not usable in any challenging application.
1302379
I WANTED TO LOVE THIS BUT THERE ARE SO...MANY THINGS WRONG WITH THE DESIGN THAT I DON'T KNOW WHERE TO START! I HAVE THE LARGE DYSON BALL ( ABOUT 500.00 BUCKS-SHIPPING ETC...) AND I DIDN'T EXPECT THE SAME THING( ALTHOUGH FOR THE 300+ PRICE TAG I EXPECTED SOMETHING BETTER THAN A DUST-BUSTER!)  (1)THE OFF/ON BUTTON: ONE HAS TO HOLD THE BUTTON DOWN CONTINUALLY IN ORDER FOR THIS TO WORK,IF YOU HAVE ARTHRITIS (I DO NOT) OR ANY KIND OF HAND /WRIST ISSUES ,THIS MACHINE IS NOT FOR YOU!) (2) THE THING IS TOP HEAVY! I'M A CHICK WHO CAN BENCH PRESS MY OWN WEIGHT (160) AND I FOUND MY ARM GETTING REALLY TIRED HOLDING IT UP OVERHEAD TO DUST/VACUM CEILING FANS,WINDOW BLINDS ETC..WHO DID THEY GET TO TEST DRIVE THIS THING ? WOLVERINE?THE HULK? ENGINEER-GUYS :WOMEN ARE WHO YOUR'RE DESIGNING FOR, MOST OF MY GIRLFRIENDS CAN'T CARRY 2 1GALLON JUGS OF MILK INTO THE HOUSE AT THE SAME TIME!(3) THIS THING RUNS ONLY 8 TO 10 MINUTES AT A TIME ( NOT ENOUGH TIME TO TOUCH -UP YOUR FLOORS IN BETWEEN CLEANING WITH YOUR BIG DYSON) AND TAKES 4 HOURS TO CHARGE!!! IS IT ME??? IT'S NOT ME - RIGHT? THIS IS BOGUS! THE SUCTION IS GOOD- ON MAX -FOR THE 8 MINUTES ITS RUNNING! (4) THE CANISTER DOES NOT RELEASE THE DIRT/DEBRIS EASILY,I HAD TO PUT MY FINGERS UP INTO THE CANISTER (YUCK) TO PULL THE DIRT OUT! GIRLS WATCH OUT FOR YOUR $25 DOLLAR MANICURES . AFTER 4 WEEKS THE THING STOPPED RUNNING ( SWITCHING OFF AND ON BY ITSELF WHILE RUNNING ) A SHORT IN THE WIRING? THE ONLY POSITIVE THING I CAN SAY IS THAT JAMES DYSON IS KINDA CUTE -LOOKS LIKE STING'S SLIGHTLY OLDER BROTHER,JAMES YOU OWE ME FOR 3 MANICURES!
1046491
despite being a nextec fan on the Multi-tool, THIS was a gr8 disappointment. I was replacing an older B&D 3.6 volt, thinking this 12 volt would supercede it. caught it on sale at sears for $10 less. This poor excuse for a drill wishes i'd kept the old B&D. It continuely drops bits out of the chuck, has little torque. The ONLY feature I liked about it was ergonomic grip and lightweight. Otherwise its a DUD. Fortunately, I can use the charge and extra battery to use for the Nextec Multi tool, which IS a quality product.