DO NOT BUY IF YOU VALUE YOUR PHONE.
924846
Do not buy this case!! We had just purchased this case and a couple of days later, the phone fell out of my son's pocket. The case did not provide any protection whatsoever. The iphone hit the floor, popped straight out of the case, and shattered.  It was severely damaged. The screen did not just crack, the phone came apart completely.
2451552
my phone fell on ground from like 50mm height. and the screen broken. DO NOT BUY.
793718
Not only phone was used. It was also broken. Back camera does not work. Can not delete any voice or text massages. Do not trust this seller. Save your time and money. Go buy it from anyone else but this seller. Total rip off.
3337145
Put the case on the phone the first day when I received it. Within hours of use, I dropped it twice. The case has no grip and  is very slippery. Went to return it the next day and the seller deducted 30% from the original price because it wasn't returned in the original condition. All I did was take the plastic off and put it on my phone. So, unless you do not take plastic off the case to try and put it on, don't buy because you won't be able to get your money back if you don't like it.
98541
I purchased this Samsung G7 from what was touted as "Amazon's choice refurbisher".  I thought I would get a phone in good working order, not fraught with pre-existing conditions.  The first problem I saw when unpacking was that the glass cover over the camera was broken.  The phone would take pictures, and I don't take lots of pictures, so I decided to keep the phone even with this issue.  I need a phone for my business, and I didn't want to take the week delay that returning and getting another phone would take.
The second problem was that it became quickly apparent that they didn't change out the battery in the "refurbishment" process.  Even in the first month of using the phone, I could seldom get through a day on a charge.  I am not a huge internet surfer, or even one to spend more than an hour or so on the phone each day.  I just use it for keeping up with my emails and, by millenial standards, low level texting.  I read several articles, and I went in and removed and disabled every app that I could in order to make sure the problem wasn't some sort of background use of the battery.  Even doing that, the situation continued to deteriorate to the point of the battery only lasting a few hours.  I got an external battery, and just kept the phone connected to that in order to be able to use the phone.  Again, it was painfully obvious that the "refurbisher" neither change the battery , nor even checked to see if the battery was shot before reselling the phone.
The final straw is that now, in September, 5 months after purchasing the phone, the display has gone out and the phone is now completely un-useable.  I am now spending my weekend to move my stuff over to my old Samsung G5 in order to get me by (I have to have a phone for my business), until I can order another phone.  Of course there is no warranty protection for this phone, even covering it for 5 months.
The bottom line is - don't buy a "refurbished" Amazon phone.  Find a lesser expensive phone that you can afford that is new.  These phones have been returned because of a problem, and Amazon is simply selling them as-is to unsuspecting customers.
818369
This phone is fake. It's not new, it's not unlocked, and internal components looks completely different than they should. Don't buy this phone.
2603263
The 2 pieces of the case do not fit together, so the case does not stay on the phone and provides no value or function.
1439494
BUYER WARNING: I bought this phone for my son last year thinking that it was a good deal. I was completely wrong. The phone, now just beyond one year of use, has shut down and does not turn on. The phone was not only defective, but it was also an international phone. We received no information that it was from Austrailia, and because of this I have spent HOURS with LG's customer service, but they tried their best to get rid of me since it was not a U.S. phone even though I bought it in the U.S. and it has not left the country. If I would have known that this was an international phone, I would have returned it immediately. However, that was not the case and I have now wasted almost $300 for a phone that lasted barely a year. I would strongly recommend looking elsewhere for a phone.
504774
The phone is very scratched and beat up.  I'm really disappointed.  The phone part works so I kept it for that reason, just to get me by until I can upgrade. I overpaid $29 for junk.  When I had my contacts transferred over they looked in shock that I actually paid for this phone.  I'm usually easy to please, but I would not buy from this company again.
3353454
The phone offer is a racket.  Exactly a month from my purchase (which leaves me outside the window to return or exchange the phone I purchased), the phone's charging mechanism has crapped out.  I am only able to charge my phone when it is turned off.  You get what you pay for, and it is unfortunate that Amazon is offering such a shoddy product to its Prime members.
3826511
I was concerned about buying a 2nd hand phone but figured that if it was Amazon, then reseller would be reputable and verified as such. I received the phone in August 2013 but it would not update to the IOS 7.02 and despite innumerable attempts, it remained bricked.

As I am now in East Africa, I could not take it to an Apple Store (nearest one is 3000 miles away) but when I finally did so in Jan 2014, I was told that the phone had already been tampered with by an unaithorised technician and contained fake, non-original Apple parts.

I contacted the seller about this but they have not bothered to respond or acknowledge my emails, despite resending, which only adds further to my conviction that the phone is not all that it was promised to be. Looking at the reviews, I see that I am not alone in buying a defective phone and receiving zero customer care afterwards.

I am very disappointed, and considerably out of pocket, so would like to advise all potential buyers not to buy this product from this reseller unless they would like to be as equally disappointed and swindled of their hard-earned money as I currently am.
2218314
After an approximately three foot fall from my bed to my carpeted floor, my case cracked and the corner of the phone underneath was damaged. All Otterbox will offer to do is replace the case (for about $8 after shipping/fees). I was getting ready to trade in my phone and now the phone has no trade in value due to the damage. They say they stand by their product but won't do anything to make it right. Especially since this is the 'drop protection' defender case.
4470542
I bought this phone November 21st for my son who works construction and usually purchases a stronger phone or case. On December 10th the phone fell off a 2 1/2 foot pony wall onto a shower pan liner (30 mil rubberized material) in a bathroom that he was working on and the internal part of the screen broke. The phone will make sounds, but no screen in any way. Samsung and At&t both claim the phone is drop resistant up to 4 feet onto a flat surface. This was less than that onto a flat rubberized surface. Neither company will even look at the phone for less than another $160. This was the first Samsung device we had ever purchased. I had also bought a Samsung BluRay player. I am returning the BluRay player tomorrow to help fund the repair of my sons $650 paperweight. After my experience with both companies, I will never purchase or recommend a Samsung product again and I will be switching from At&t as soon as I can find a company willing to buy out our contracts.
1164496
If I could give this  review 0 stars I would. My biggest problem is that I gotten a used phone with thousands of scratches. Do not buy this phone case.
878214
After contacting Amazon to ensure that this product (when sold directly by Amazon) was new, I decided to order this phone. This item is not new and comes with parts not original to the phone. The box was not original. The phone did not work properly. The trackball would not scroll in certain directions, so the phone was basically useless. Thankfully, Amazon has a great return policy, if you purchase the phone directly from them. They refunded my full purchase price. I do not know who is actually selling these phones, but whoever it is, they are pulling a big scam. Do not order this phone.
3721003
Tried purchasing repackaged OnePlus 2 phone listed as "Very Good" condition by Amazon.  Received wrong charger...got an HTC standard USB charger instead of a OnePlus USB-C charger.  Makes it completely unusable as I can't charge it.  Fifteen minutes later, I I find the fingerprint sensor doesn't work at all.  Lemon.  Do NOT buy a repackaged phone.
2146540
The rear battery cover will not fit on the phone. If you attempt to push it on the screen will break. It is crazy that this product is sold as an a fully functioning phone. If you have a game app open and attempt to exit the app by pushing the home button you better have 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 seconds to wait for it to process the simple command. I moved my game apps to my 32 GB SD card to try and speed up the process but, that was unsuccessful. The phone freezes, crashes, doesn't stay charged and is all together unresponsive to input several times a day. I am at a loss, I could go on and on. In short I have to purchase a different phone.