Bad product, bad company
923097
I loved these things until the charging port broke and now it won't charge them, just after the return policy ended. I called the company, no one answered so I left a message and no call back over a week ago. I'm extremely disappointed and as a professional video editor I took excellent care of the headphones, they always went in the case when travelling and I was always careful when charging. But this just proves that sometimes it's better to buy from a reputable source and company.
2345123
Product has gone bad. Causes problems that power cycling does not resolve. Runs way to hot. Try to call their support and you're on the phone for over 20 minutes. Tech company have an online RMA process? Hell no. It will be the last d-link product we buy.
2931460
this product came damaged and looked used, not happy at all.  the company is not customer friendly.  they apparently have a 7 day return policy, something I wouldn't even have looked at since I was ordering the product for christmas and it would have been well past 7 days when the item was opened by it's receipient.  the item arrived at my husbands work hanging out of the box, when he brought it home and I saw the damage I immediately reached out to the seller for some type of assistance, they refused a refund or return.  I reached out on the 9th day from shipment, 2 days past this "return policy"  they wouldn't budge.  I wasted my money with  this company and had to go out and purchase a simillar item elsewhere at the last minute.
733612
Very disgusted with this company. I will NEVER, EVER purchase another product from this company--EVER!!!!!!!!!!!!!!
I had to return 2 computers within a few weeks due to manufactures defect and to make matters worse, I was told by ASUS representative to return the 2nd computer to Best Buy (where I purchased). Best buy told me they wouldn't send it back to ASUS to be serviced, that it was my responsibility. I was also told by another of ASUS reps that i would be refunded for shipping costs. NOW, I am on hold being told another story (yet again) from ASUS rep. that I will NOT be reimbursed the $20.00 for shipping. This company has THE WORSE CUSTOMER SERVICE and exports their calling centers to poorly trained reps. You will be given courteous service but uninformed, inflexible, unhelpful, and simply poor customer service. The product is flimsy and you won't even be getting your 200-300 dollar worth of product. The first computer I had, the screen went blank within 3 days. The second: the W, R, and SHIFT keys stopped working. Stay away!!
1053162
Customer service stinks!  Stay clear of this & buy a different brand.
2998845
This company does not stand behind it's products.  I bought a Jawbone Up a little over a year ago and I was an enthusiastic user.  Unfortunately, the Up band stopped working after about 3 months.  After much back-and-forth troubleshooting, I was finally sent a replacement band, which worked fine...for about 9 months.  Again, the band just stopped working.  After spending the last couple of weeks dealing with Customer Support, they have told me that there is nothing else they can do for me and since it is past 1 year from my original purchase, there would be no replacement.  So, essentially, what you have here is a disposable fitness band that will need to be replaced every year or so.  This company is despicable.
2000575
Zero stars for this company's products!  I was sold a product direct from them that was incompatible.  I have spent hours in arguments over refunds, etc.  Sales reps and Cust Sevr untrained.  They DO NOT STAND BEHIND THEIR COMPANY/PRODUCT!  BEWARE.
1339562
I bought this product last November, didn't use it until Jan/Feb, it stopped working in March.  I followed the instructions and did everything I was told to do.  The company did work with me and in August they sent me a new battery, which I re-charged one time and it stopped working.  Now they won't return my calls or emails.  Do not buy!  doesn't work and company won't help.
1240856
I bought the hood aND the installation went well. After a week, the switch is broken. Called support, they said they will have a third party to come out to fix. After waited for nearly two weeks,, someone called and said they will come few days later. So far no phone call and no show. Terrible support and cheap product. Stay away. You have been warned.
2176932
Bad product, Bad support. Mine appears dead out of the box. I call their tech support number. It was a Saturday. I was surprised they appeared to be there.  Their prompt told me to wait for the next available agent.  I put the phone on speaker and started working on a project.  An Hour and half later I hung up.
Today I got an email answer from them. I had also contacted them by email.  I have responded to that email and have not heard back after a couple of hours.  I called their support line only to be prompted to wait. 40 minutes later I hung up.

Poor support.
4015624
one of the worst products i have ever bought. Belken as a product mfg is terrible and their customer support is even worst. after selling me a router which constantly had problems i was told that i need to pay them for their support after the 90 day window. i complained and called customer service numerous times during the 90 days, none of their support helped the situation. once the 90 days were up they insisted that i pay them to fix their sub-standard product, when i asked to speak with a manager to ensure that if my product doesn't work after the pay help i would get a refund, i was told no one could give me that assurance.

I suggest using any other company, this companies tech support is sub par. the technology is old and faulty and they don't care about their customers, nor do they care if their products function as intended. please keep in mind i call them 3 times asking to get to a manager so i can get some asurances no one was able to assit me.
2062765
The picture is not very clear, and the system started giving recording error messages after a month of usage.  The customer service support is really bad on this product, and system is impossible to update.  The app on the phone is a nuisance to use as well.
4696827
This is beyond the worst thermostat product I have ever owned.  What is sad is the customer support is even worse than the product.  I have never got anyone on the phone by calling them; every time I have had to leave a phone message (after waiting on hold a minimum of 15 minutes) and wait for them to call me.  Do not be fooled by the live chat feature on the web they offer; no one ever answers the live chat.  It makes me sad because I used to think highly of 3M. Unfortunately, it is now obvious to me they do not care enough about the customers to have a large enough team to handle their problems.

Poor products are one thing; poor customer service and support is another.  I am not willing to use a product from any company that will not properly support their product.  Unfortunately it is past the return period; I am going to throw this product in the trash as soon as I buy another wireless thermostat.  Terrible, terrible, terrible.
2903537
It gets the job done for the most part. It's the company I cannot recommend. Why bother having an email, a sales line, a tech support line if you don't plan on returning messages of any kind? This company's support is a joke. My computer crashed and I'm trying to re-install the product on a new unit and it won't activate the old code. Without a return call on any of the phone numbers, or an email I'm stuck. I won't re-buy and cannot recommend a company that takes your money and runs.
3519366
terrible product worked for a week stopped working.  have been trying to work with their customer service for over a year with no resolve.  terrible customer service
407077
It was the most harrowing experience dealing with this products customer service, they gave me run around for good month and a half and then said now the product is out of warranty and nothing can be done. It was really disappointing to see that a Company has to get down to such cheap tactics to delay a valid customer claim to buy time, especially for such an expensive pair of headsets. After use of these headsets for some time there was no sound from the right ear bud, I switched ear buds and discussed that the one in the right earpiece was not working as the left one worked fine even after switching it to the right side. I looked closely and noted that their design is really screwed up as one of the bore holes was choked with wax and there was no way to get it out which I thought had muffled the output. And then my most harrowing experience started dealing with the customer service folks at Logitech who just kept on delaying by asking for frivolous information and questions to say now it's out of warranty. A $400 premier set of headphones and the Company is not even willing to honor its commitment. There was no half or negative stars here, else would have given them that.
441670
If this humidifier is working, it works well.  However, that is a big "if".  My machine spontaneously stopped working--it just would not turn on one day.  Upon speaking with Air-O-Swiss, I learned that this was a common problem.  To make matters worse, Air-O-Swiss's repair service is just awful!  It took them over a month to fix my machine.  Further, they provide inaccurate information--they claim they will send back a repaired or new humidifier w/in 10 business days of receipt of the broken one; they failed to do so.  They also claim that when the humidifier is returned, the package will not require a signature; it does.  Stay away from this terrible company and its defective products!