AMOST ALL of the bad reviews of these phones where by people who do ...
932811
I have read most of the reviews that I could find about this phone (Which actually helped), before I purchased it. So, this might be a little lengthy for some of you. This review is simply about the transitioning from iPhone or Android to the new Windows format.

  Firstly, If you DO NOT already use Windows 8 or 8.1 on your personal computer, before buying this phone, you will have a few problems with it. Hence, AMOST ALL of the bad reviews of these phones where by people who do not use a windows 8/8.1 machine. Meaning the new windows format is a little difficult to understand. But, When you add a windows OS to a phone, there will be a lot of problems if you don't already use Windows8/8.1 I would suggest that you use a windows 8/8.1 machine for little while before buying this phone. But, that is just my opinion!

  However if you DO use windows 8/8.1 on your personal computer, you will have a much easier time with the transition from iPhone or Android to the Windows Operating system on a cell phone.
  Personally, I do use Windows 8.1 on my Laptop. So it was a WAY easier of a transition to this phone. Oh! and for the IPhone and Android people: At the least, this Windows phone  IS  A LOT FASTER!!!

  Yes, this windows phone has some issues (the annoying type), But so does the windows Operating Systems on computers! But, like every new product on the market, There are adjustments that need to be made (Also known as UPDATES!!!).

  I've had this phone for about 3 weeks now. But, The bugs are being worked out already. When I fist received the phone, I notice a few glitches(Like being kicked off of the internet while browsing.) But, after doing the updates a couple of times, It stopped kicking me off. So, the fixes are in progress.
  If you are a die hard windows 7 or Vista user, YOU WILL BE DISAPPOINTED BY THIS PHONE! It is nothing like the operating systems of old.

  In Closing, My suggestion would be to try using windows 8/8.1 for a while (Like 2 weeks or so), If you like it, you should have very few issues with the new phones.
  If you think this is just a fad, and refuse to upgrade yourself. Then you will be left behind like the NOW OBSOLETE WINDOWS XP!!! Yes windows XP was a good operating system. It has run is life course and is now time to bury it! It is called Progress People!!!

  Just remember, If you are getting this phone, DO THE UPDATES!!! It will fix most of its issues.

  OK, Good luck, and remember,
  WORK HARD, LIVE LIFE, BUT, ALWAYS HAVE FUN!!! Otherwise what's the point?!?!?!
2478672
I was extremely aprehensive about buying this phone after reading the negative reviews.  I am new to the smartphone experience but knew that I didn't want to pad Jobs' pockets any more than they already are so I wanted an Android device.  I know battery life is said to be an issue with all smart phones, but most reviews say that this phone is particularly horrible.  I would have to disagree, if you are a moderate user like me.  I get more than a full day's use from a charge and I surf for approx. an hour or two a day and use apps/play games for another 1-2 hours.  If battery life is the only reason you are not considering buying this phone and you do not plan on using it as your primary business computer you should purchase this phone.

I have been using the device for a couple weeks and could not be happier.  I would recommend this to anyone who wants a functional and aesthetically pleasing phone.
1850316
I am sorry to see such bad reviews for this phone because I bought it over a month ago and it has been great so far. However, the service i'm using is not T-Mobile so maybe it's the wireless provider.

The things I love about this phone are the relatively good picture quality, ability to download stuff,animations for text messaging and the recall feature when your call doesn't get through. I like all the features though. Plus it's real easy to find the applications you want to use. So far I haven't had a problem with the screen or ring tones.

The bad thing about is that it's hard to change the face when you're tired of seeing blue all the time. Plus, so many people are buying this phone I'm seeing it everywhere I go!
297553
I cannot warn potential buyers strongly enough to avoid this phone.  I purchased mine in February 2012 through Amazon from Unlocked Cell Phone Kings. I am a professional who relies on my smartphone when I need to be out of the office.  Specific problems:

1.  The phone was very slow to ship.
2.  When I did finally receive it, the phone would not recognize my sim card.  Phone support at Unlocked Cell Phone Kings was evasive and did not call back with tech support as promised.
3.  The phone's battery cover came bent and does not stay on.
4.  Eventually I got the phone to recognize my sim card, and realized then the phone was not really unlocked; it is an AT&T phone, and as such is programmed to not let you install standard apps that you buy an Android phone for, such as wifi tether and internet radio.  You are forced to use the AT&T programs, which will not work if you do not have AT&T service.  (I have T-Mobile.)
5.  I spent several hours finding and installing the Z4 root program that would temporarily root the phone, in order to load functioning programs onto the phone.  The root worked such that I could install a few basic essential apps, such as a wifi tether; and I was able to delete some but not all AT&T proprietary apps that were consuming the phone's memory and operation.  Some programs such as internet radio, simply will not work.  The phone will allow the wifi tether to work about 1/3 of the time.
6.  The phone continues to be terribly unreliable:
  a.  As others have said, it spontaneously shuts itself off.
  b.  It can take as long as 30 seconds after you touch a command button for the phone to react and execute the command.  This includes making phone calls, WHICH MEANS THE PHONE WILL FAIL YOU IN AN EMERGENCY.
  c.  As of today, the battery indicator has stopped working.  The battery is fully charged, but there is a big question mark on the battery symbol on the phone.
  d.  The phone is telling me its memory is full, although I keep it purged of old data and cache files.
  e.  The phone has stopped receiving text messages.
  f.  The voicemail indicator will not go away, even though there are no messages in my inbox.

I have ordered a new phone from a completely different source, and am attempting to return this phone.
209043
i ordered this phone as a phone to just call and text.  however when i tried turning on the phone the screen remained white. i pushed buttons and it made noise as if the phone was working but the screen remained white. i charged it and turned it on and off again but all to no avail. i was extremly disappointed and looking at most of the reviews this phone got it didn't work for most people either. i do not recommend this phone it does not work and costomer service is terrible as they will not get back to me to give me a new phone that works. TO ALL THOSE LOOKING INTO THIS PHONE DO NOT ORDER IT!  eventually i just ordered a second phone thinking it was just phone that didn't work but yet the 2nd one wouldnt even turn on for me. i am done with this phone and this company. this phone is a disappointment to all and i warn everyone to stay far away as you can and consider a different phone such as the verizon stratosphere which is much better (it actuallly works!!) and has much better costumer service.
1864436
Why so many bad reviews for this phone.  I held this phone the same way as most of you customers did, and As long as you don't hold it tightly you shouldn't dial any numbers.  The volume is great.  I am hearing impaired and I am able to hear the conversations on the lowest setting.  I just wish the ringer could be a bit louder but that is okay.  This phone gets a perfect 5 stars.  You can't beat this price for under $12 and free shipping
651830
This phone does not deserve to have an avg of 2 stars because some moronic people are putting 1 star reviews for VERIZON AND NOT THIS PHONE!!! People wake up, this page is not for a Verizon wireless review as a company but specifically for a Samsung Omnia phone  - its hardware and software features!  If you disagree with Verizon's mandatory $30 fee, then go with another service where you will pay $30 less for a bad phone and bad coverage and constantly experience dropped calls.  But hey, you'll save $30.. DUH.. Read the fine print, every company has one.  Its not a "hidden fee" as everyone called it, its a FINE PRINT and living in this country, you should know by now to check fine print for everything you sign.
- very frustrated.
41754
Just like most people, I bought this phone for two reasons: 1) Because of all the Bells and whistles it has (which really are great), and 2) Because its Google and I wanted to get away from repressive iPhone.

By all means, this is a great phone.  Though not as pretty in terms of the UI as the STC Desire S.

So why the 1 star rating?  Simple;  Google's customer help/support/service is downright awful.  How bad?  Lets put it this way:

The Samsung Nexus S has a factory flaw.  Every once in a while there is a device that becomes stuck (by stuck i mean ZERO control whatsoever), and the only way to reboot the phone is by physically taking out the battery and putting it back in.

You initially experience this a few times a day, but soon enough you begin experiencing it over 10...20...30 times a day.  Eventually, the device becomes completely stuck and no longer boots at all.

This incident is what's happening to me, but I'm not the only one who's experiencing it.  Many people have submitted this complaint to Google on their support site (listed below) with ZERO feedback from Google regarding the matter.

If you want to risk being one of those unlucky few who have to remove their battery more than ten times a day, then maybe this phone is for you.  However, be warned: Google is notorious for not replying to its public regarding its products.  This is happening now with this freezing issue, it is happening now with low availability of other languages on the phone, it is happening now with the inability to connect the phone to an ad-hoc network, and it happened before with the inability to purchase a Nexus One phone back in the day through Google's website.

Do note, all of these issues are non-existent on the iPhone.  I personally left the iphone because i thought the Android would be a better choice...i was wrong.

Take it from me, stick with the iPhone.  its a lot less headache and you don't have to put up with the huge amounts of problems the Android has without getting a single feedback from the developers.

Freezing issue: [...]
3261864
Edit: after using this phone for only 4 months I have since moved to an unlocked Moto G4. The reason being battery life is horrendous. Less than an hour screen on time per charge is terrible and I simply cannot recommend this phone to power users or people who use their phones even moderately. I have given this phone to my father who is not the most technically advanced and he likes it well enough. He just keeps a charger with him. I simply cannot do this as my job requires me to have a reliable phone and the LG G4 simply isn't the answer I was hoping for.

I bought this phone from Amazon stated as "used like new" condition and that is exactly how I received it. The box had a tiny dent on it and that was it! Very much worth $50 less than new!

The phone itself has an excellent UHD display, everything is crisp and clear and the colors 'pop' about as much as you would expect from a flagship phone.

I bought the black leather back and I've been loving the look and feel of it, not only does the phone look very cool, it also makes it easier to hold with one hand and keeps it from sliding out of your hand. I have yet to put a case in it, and I'm reluctant to ever put one on because of how nice the back looks.

The camera is one of the best cameras on any phone period, and that's true from what I've seen, the 16 mp display makes some seriously good photos on auto and manual it's about as good as you can get besides a DSLR camera.

Hardware is pretty much what you would expect from a flagship phone as well, the phone is snappy and I have not witnessed any slowdowns even while playing Deezer along with other apps all working simultaneously.

This phone takes a micro SIM card which is standard with today's phones, my micro SIM card I used with a previous phone works perfectly in this, all I needed was to plug it in and the phone did the rest automaticlly! If you are using this phone on AT&T or Cricket you will not have a problem.

Battery life is unfortunately only average, I never let my phones die let alone get passed 30% battery life, and unfortunately it's a bit hard to reach a full day without dipping below that 30% mark. This is with looking at facebook every now and again along with other apps and WITHOUT music playing. If there was anything to complain about with this phone this would be it.

I have never owned a flagship phone before, the most expensive phone I have ever bought was right around $100 and that is pushing it. My last phone was an Alcatel One Touch Idol 3 and I loved it, but this LG G4 puts it to shame in every category.

Just as a side note, if you are a heavy music listener these headphones work super well with the ActionPie earbuds, they are by far the best sounding headphones in its price range and actually sound as good as headphones that cost 5 times as much, the amp in this phone drives them really well, and they get LOUD!

Thanks for reading, if you have any questions just comment and I'll try my best to answer your question!
3632295
I have been with this phone for three months and it started shutting down and turning on by itself. I paid almost three hundred dollar and here I'm after three months looking to buy another phone . this is a bad phone please don't  buy it!!!! warning!
2264780
This may well be the worst messaging phone on the market.  There are many poor reviews of this phone, including many on ATT's own web site. However, ATT insists that there are no problems with this phone.  Repeatedly shuts down during use simply saying "oops, an error has occurred." Phone also has a long delay between the keystroke and rendering of the character on the screen. Stay away from this phone.
3166861
This is the world most horrible phone,wgen the vattery is in 100%,it goes down with in 45 mins,it constantly freezes,stop and its slow down a lot. Horrible batterry and phone.
2459133
**update** After half the screen stopped working I turned off the phone for several hours and when I turned it back on the problem was resolved. The next day, the same thing happened again and luckily the screen went back to normal.. I never ended up contacting the manufacturer because the phone seems to be working properly now, except when I get notifications the drop-down menu still appears in place of the notification, but that's whatever. As long as the phone continues to work, I'm happy. Don't know if I would recommend the phone though, seems like a gamble as to whether the phone will have issues or not.

Original review - This phone was working pretty well up until just now. I have had this phone since January (it is now March) and half of my screen just stopped working. There is a straight line diving the screen perfectly in half and the whole left side is just fuzzy (like when an old tv shows static). Yesterday it started acting funny - instead of pop-up notifications that it usually shows when I get a message, the drop-down menu would come down half way on its own and get stuck. And now this. I am going to contact the company and see if they can help me with this screen problem, although amazon is telling me that my product support window closed at the beginning of this month. Figures that it would stop working shortly after the service window closes. I will provide updates if I have any luck with the manufacturer.
I saw a lot of negative reviews for this phone before I bought it. I proceeded to purchase it because other phones in this price range that I was looking at also had some negative reviews, and I figured some people just get unlucky. Well, I am now one of those people, and I really wish I had chosen a different phone/company because I've only had this phone for 3 months and I'm out $400. I do NOT recommend buying this phone, because you could be in my shoes if you do!
3503062
Issues
phone ruines sd card
Bad reception
No software upsate
Glitchy software
Bad return policy
Bad costumer service

I looked up the phone online before purchasing. The only issue anyone mentioned was the fact the reception wasn't good on the phone. I figured thats not a biggie. Well guess what the reception is all right but, why is it that no body spoke about the countless software issues and how glitchy it is? There is no thought process what so ever behind it. It also broke my micro sd (32gb) by corrupting data on it. Then it decided to do a factory reset on me.

 Worst part is this the second one i got from them. The first one i gave back but instead of a return policy of any sort their policy is what ever is wrong can be fixed with free service and a new phone of the same model. Which is retarded and such c$#p. I complained about my second one and the said we will send you a brand new one. I don't understand how they plan on fixing the issue all it does is send me a new worthless phone and which makes know sense if the new phone has same issues. They refused to send me a different phone even a cheaper mode.

 There also hasn't been a software update in years with no plans for a update so your stuck with froyo. Which wouldnt be so bad if it weren't for the countless glitches
2693107
This phone is a well-built.  I've never had a problem with it or others like it that I have owned.
3997878
DO NOT BUY THIS PHONE!

I have had it for less than 30 days and the battery has already died on it. THe bluetooth accessory which cost me 60 bucks doesnt even work! I have had sprint phones, samsung phones etc....never a problem. This phone is junk! Motorola must be making bank on this phone. Its  NOT USER FRIENDLY. THe buttons are not in good places for the volume and for taking photos. Horrible design. its a BEAUTIFUL LOOKING phone, but its function past that is zilch. Stay away from it.
2144223
This is the worst phone!!! I read the reviews and thought this phone would be great. It was the worst!!! No Bluetooth and it had a bunch of crazy crap that didn't do anything. The data was ridiculously slow. It was on straight talk and websites took forever to load, and forget about downloading anything. It showed a dead android screen the first two days in a row, and each time I had to reload everything and start from fresh. It quit working after 37 days and no refund could be obtained. DO NOT BUY TGIS PHONE!! I think the reviews must have been rigged!!!