Product stopped working after 2 months, service great
924054
I was disappointed that the remote stopped working after a short time.  Some buttons suddenly stopped working and it seemed random across the remote.

However, the item was easily returned and the company reimbursed the return shipping fees.

Interestingly, where the picture shows 'Vizio' across the bottom left of the remote, the item I received had a part number instead.  I replaced this one for a slightly more expensive one via a website that Vizio support recommended and that remote does have 'Vizio' as the label.
4620382
Really liked the ergonomics and handy to swap back and forth between Macbook and other devices.  However, mine stopped working after about two months, which has never happened to me with a USB before...
3238300
Hello , I bought it 2 months ago and now it is not working. Suddenly it started  not to work.
1777868
I wrote an excellent review about this product before, and here I am changing it. It was working perfectly for about 2 months, and I am not a heavy user, suddenly, the Bluetooth got disconnected, and I can't reconnect it at all. I tried everything listed in the manual, but no use. It still works with the wire, that's why I gave it 3 stars instead of 1. I saw many other reviews having the same problem, so I guess it's common
4133120
I enjoyed the product for the 2 week period it worked, however the product became less enjoyable when it stopped responding.
*edit: I was able to get a very quick and friendly response from customer service and was issued a full refund*
2995390
Very disappointed. Product worked well for 2 months (1 hr use every 2 to 3 days at the gym) but stopped working a little over 2 months after purchase. It was very abrupt and did not show any signs. Now I hear the 'power on' voice but the headphone won't connect to the Bluetooth phone anymore.
3728218
I've had this for 2 months and now it doesn't work.  Please contact me for a refund or replacement.  It was great when it did work
2396935
The speaker was working great when I first got it in December.  Now,  it's February and in 2 months it completely stopped working.  How do I get a replacement.  I think this one I have is defective.  It won't charge now,  and my phone can't connect to it.
3722416
Item worked great at first, but after 2 months, the lightning metal pin detached from the cable arm.  Jackery service responded and sent me a replacement, which was great.  I really like the convenience of the built in cable.
288311
Worked great for a couple months, and then it stopped :(
210492
This cord was great for about 2 months, and seemed to charge my devices faster tha usual. Unfortunately, after about 2 months the cord no longer functions. I be tried it on a number of different power sources with no luck. I'm giving it 2 for the mere fact that it was great while it lasted. Within hours of writing my review here on Amazon Omaker contacted me via email letting me know that they were sorry for what happened with my charging cord. Keep in mind this is about 4 months after I bought the cord. They offered me a full refund or another product. Since I was so happy with it intially, and due to their exceptional customer service I decided to give them another chance. The cord was delivered in 2 days, and has been working great...IT REALLY SEEMS TO CHARGE THE IPAD/IPHONE MUCH FASTER!! GREAT CUSTOMER SERVICE!! I'm upgrading my review to 4/5, and the only reason I'm not giving a full 5 stars is becasue of the issue I had after about 2 months of usage.
42116
stopped working right after 2 months, but it wasn't that bad while it lasted
2662750
This product worked great when we purchased it two months ago, but it just stopped working last week out of the blue.
4976693
the cord lasted 2 months, help? The error message "this device may not be supported" popped up, then the cord quit working altogether.
4459858
UPDATE: After less than one month using this replacement product, it too no longer turns on AGAIN. It worked for a little over three weeks and the green light indicates it is fully charged, but will not turn on. The exact same as the previous pair. DO NOT BUY.
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UPDATE: Seller immediately reached out upon negative review to make right. This company has displayed the ultimate customer service skills. They provided a replacement product without being asked. So far, the replacement product works as it should. I'm changing my review from 1 to 4 stars, as I'm pleased with the product, but am also cautious about its performance in the long run based on the prior defective product.
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Have owned for two months. All of a sudden won't even turn on anymore. The connection started going in and out every few seconds on music. Very disappointed as they were really great for a month.
1071764
This product worked great for a couple of months then stopped working completely!
1969950
This product stopped working after a couple months and I don't know how to return for a replacement or refund.