I received the fan in its original box, not ...
937774
I received the fan in its original box, not suited for shipping because it had a broken selector switch. I cannot turn off or select speeds on the fan. Tried to fix but impossible without replacement part.
Contacted manufacturer and a replacement fan was here within 2 days. Very responsive and easy to communicate with. Even though the initial product was broken, the customer service was exceptional. Would recommend highly.
701421
The case broke during installation and came with no instructions. It isn't entirely broken and the fan works fine. I *would* buy again, but I'd expect a second one to break as well.
2423341
I bought this one based in reviews and urgently since my new apartment is oretty warm! It came with the base of the fan broken, I can tell this item was already returned once since the power cord was not wrapped properly and the remote didn't habe baterries. The fan seems to work ok, but I paid for a new fan, not a broken one! Returning and running to Walmart to buy one for tonight!
3557184
Fan arrived without the special power cord.  Contacted the manufacturer stating that I had thought the power cord came with it and was wondering where I could go to purchase it.  They sent me one for free.
2278709
The new fan for my scan tool got hung up at the post office, "Delivery Accepted". A quick e-mail and they sent anouther, I ended up recieving two fans and they paid the shipping back for the one that wasn't used. I was thrilled with the quick responce.

BTW, the fan works well too.
1544874
still testing, but it missing part of the product, how can I put the fan in my case without the screws ? well at least it was send as it describe but need the screws to put it to the case.
267242
This fan stopped working.  I'm upset that I purchased it used as if I purchased it new I could have it returned and replaced.
859151
The fan did not work from the start. :( Maybe I got a bad one.
485036
The cooling fan arrived promptly but didn't turn on when plugged in. I am exchanging it and will change my rating if the new fan actually works.
548607
I ordered this in Feb. 2013 and did not get around to opening it until a week ago. The box it was shipped in and the internal box it was packed in were perfect.

First time I turned it on, the fan blades made a terrible sound like they were hitting something internally, so I quickly turned it off.

Went to Amazon to see about this and they have totally blown me off for over a week.

So much for the "we will contact you within 12 hours" fairy tale..

Come on, Amazon, this is really easy to fix and make me a very happy Prime member..

DF
3056750
I read the reviews about missing screws and thought "that is a one off situation.  It will be okay" and ordered the fan,  The box arrived in terrible condition.  It had obviously been cut open and taped up. Torn open in the place where the remote and screws might have been. The styrofoam packaging was broken onto pieces.  No screws. No remote. No assembly instructions.  The box is in such bad shape that it will surely be in shreds when it arrives back to wherever it cam from.  BUST
3328690
Just received the package, not sealed, no packing material to protect it, one of the fans factory sealed, the other not. No invoice, paperwork, nothing. I suspect it feel out of the snagged box. Not happy
903005
This fan took weeks to arrive and had too much tape on the box to be new. I paid for/ordered new but bottom of this was scratched so it was not new. I had to call manufacturer to get the screws to assemble the base.  I guess fan works OK although top does come off the base so have to be careful if moving.
503898
I had to modify the fan to fit and it didn't have all the wires of the old one. Now the fan runs at full speed all the time because the missing wire apparently controls the fan speed.

HP Pavillion G7T-1300
2537611
Awful!  Arrived in perfect packaging, but fan was broken.
3157373
Factory packaging is awful. The fan I received was all bent up and wobbled badly. Box was crushed prior to shipping as the larger shipping container was not crushed. The power cord receptacle will not stay in place. For twenty bucks it was hardly worth sending back. I will repair it the best I can and glue the power receptacle in. The fan wobbles when turned on and makes a terrible racket. I assume that when the metal frame is straightened out the noise and wobbling will stop, if not then it will live in the garage.
3471333
This is the feed back I gave Amazon on the the first fan I received:

I ordered this fan from Amazon directly and to my surprise it was missing items from the box I assembled the fand it sqeaks and rattles and the way the box itself was so overly taped and not in anyway new looking it is apparent I was sold a used item I am not please I spent over 50$ for a fan and the base is cracked its missing screws and its sqeaks and rattles I would love this thing if I wasn't so obviously sold a used item. the box was mishaped the poorly packaged and had so much tape on the box in what I do believe a child could have done a better job at. Amazon you have truly let me down I could have bought a used fan for less but choose the new one cause I didn't want to have any issues well looks like I have to return something I really like...

AND NOW...

I received my new fan and DAMN this thing is quiet. I mean I pressed the button on the remote and didn't think it was on until I sat down and could feel the air. I was sitting about 10 feet away and felt a steady stream of air and its is freakishly quiet. This fan was purchased as a bedroom fan for me when I sleep and I am certain this fan will perform like a champ. Every company makes some mistakes thanks for fixing this one for me Amazon.