Marked New, came Refurbished, still a great deal.
921223
First thing's first: I ordered this combo kit new. As other reviewers have experienced, the kit I received came refurbished. There was no packing slip, some of the bits were loose, and there were signs of wear on the base of one of the batteries.

The kit came with both tools, 2 batteries, a charger, and a soft Bosch bag. I like the bag, although the zipper mechanism is kinda weak and finicky. There are two openings on the front of the bag that will accept other items, like additional bits. There's more than enough space in the bag for the batteries, both tools, the charger, and maybe another pair of batteries and an additional drill/driver or impact driver.

The hammer drill itself is very straight forward. The directional/lock toggle has a very good action. It's easy to tell when the tool's drive is locked. Adjusting the chuck is simple. While the manual recommends you NOT actuate the trigger to quickly spin the chuck open or closed, I didn't have a problem doing so. The trigger is responsive and the LED light comes on without a hitch.

Setting the clutch to 1 allowed me to quickly drill through most of the scrap wood I had to test with. The bits I have are old and well worn, but the hammer drill was able to drill with them at a variety of angles .I didn't have any masonry that needed to get peppered with holes so I haven't tried the hammer function.

The Impact driver really opened my eyes. The chuck is straight forward; as in you actually pull it forward, seat the bit and let go of the chuck. You're done. The trigger is responsive and the hammer kicks in when needed. Torque builds up in this unit over time, so several seconds in you'll start to feel it really spin. I was able to drive 3 inch deck screws into wood with minimal fuss. When I say 'minimal fuss' I'm not giving the driver enough credit. This thing slams screws home with ease. I didn't have to apply much pressure with either the hammer drill or impact driver to get the bit or screw into the wood. The driver is also really light weight for the amount of power it puts out. There's a spot in the back to stow the included driver bit (it only came with a pair of philips head bits, one a direct philips bit, and the other a philips bit in a socket shank). The LED is also strong on this one and comes on without any issues.

The charger also charged both batteries over the course of 3 or so hours. Even new my Dewalt never charged this fast. The battery life indicators on the backs of the batteries are also very useful. Straight out of the box each battery had about 50% charge remaining. The single LED on the unit stays a steady green when it's unable to charge a battery further (because the battery or charger are too hot or cold, or because the battery is fully charged or has failed). When the light is flashing it's quick charging the battery. The unit has a built-in fan to control temps during charging.

Ergonomics on both units is excellent. The drill isn't overly heavily, and the impact driver is very easy to handle. The grips/handles themselves are very comfortable. The triggers are easy to actuate, as well as the directional controls, and the clutch on the hammer drill. The impact driver includes a belt clip but I had no reason to use it.

I can't close without mentioning the utility of having separate tools. Often I'd find myself pre-drilling holes and then switching to a driving bit and then finishing the job. Now I can merely pick up the other tool to drive the screw into the hole I just drilled. I usually have a sleeved driving bit on my drill to help line up the screw, but the impact puts out enough force to help me get even the 3 inch screws in straight the first time.

Amazon was able to help me resolve the issue with the marked New item coming Refurbished. Don't hesitate to reach out to them and they''l make it right.
1247197
Looks like new and a great value from nice people.  Thanks!
3103910
Love it. Very well built, relatively light weight and sturdy (not like the ASUS UX31, that's light but flimsy). Buying refurbished was a great idea - other than not having the box, it came looking 100% like new. Not a scratch, not even fingerprints. Clean and fresh. This is the first time I bought a refurbished laptop, thought I'll give it a try. Very happy.
3188050
For a certified refurbished its actually quite good just like new and everything seems to work just fine.
Though its only few days since i got this
I will have to wait and see the future.
4186797
Would not know this was refurbished.  Looks and plays like new.  Great deal.
4176851
Does everything I need it to do and a price that can't be beat.  Great condition for a refurb.  Let's hope I'm this happy with it in a couple of years, but as for now, I would buy it again and question the need to every buy a new one.  Love the fact that it comes minus all the clutter no one ever needs or uses.
366331
This is my 4th HP laptop. I have quite the experience with HP products. This company, when it says refurbished, it should say NEW, in my opinion. I have never seen a company make a refurb. look this good before ! I know looks aren't what count it's the performance. Well, that's just like brand new too !
1604378
This is a "certified refurbished". But it looks like it is brand new.  The company that refurbishes and sells seems to be quite thorough and well organized, as I received the product in two days wrapped up like a new one would be.  There's not a scratch, mark, or smudge on it. Looks as if it came from the Apple Store directly.  My computer was almost completely charged when I got it, but I wanted to make sure it charged properly.  I turned it on and everything is working well, no issues.  The iPad Air is the lightest tablet I've ever owned.  I bought it for my practice for medical notetaking, which is Internet based. The wifi worked seemlessly and I have used it this week without any issues.  this product comes with a 90 day guarantee that I think is more than generous.  Great price point for a product you could buy new for about $100 less, but why would you??
952748
I bought it refurbished. I really like it just like new.screen resolution and speed satisfy me I would recommend it.its 8 inch screen still bright and nice locus sound not super loud.but in general its good purchase
4575719
Good deal but the first one I ordered said new and the second I ordered later said refurbished.  It is a little on the noise side for hard drive seek noise
304559
Surprisingly good,  I would think its brand new if it comes with original packaging.
266073
Was glad to get a refurbished unit at a substantially lower cost than a brand new one. And the refurbished unit looks, feels and behaves like a brand new unit, so it's new to me!  :-)  I haven't spent much time yet reading on it, but so far so good.
1872326
I purchased this item refurbished. I have been wanting one for a few months, and when I saw it available for a lower price, I bought one and couldn't be happier.
292793
Bought it refurbished from Secondipity and looks and works just like a new one. It came with all the accessories and a 90 day warranty. The original box and user manual were not included but I didn't mind. A PDF of the manual can easily be found online if needed.
1953229
Don't be scared of refurbished.

Item came clean, ready to use, bright screen, and had the right price.  Will definitely buy from this seller again.
2153151
Very happy for the price (I got refurbished). I don't think I'd have been so thrilled if I paid full price, because people tell me it's hard to hear me clearly -- now, that could be because I'm driving a 13 year old car on a highway, and have a roof rack, so interior noise may be the factor. I'd buy from this seller again, refurbished is a great deal.
3572326
One word: awesome. Refurbished,  but looks and works like new. (Had borrowed a new. So did compare ). No. Issues. Fast delivery.