Good Product GREAT Post Sales SUPPORT
930141
--Update---------------------
Actual item purchased was the version that included the power adaptor
https://www.amazon.com/Anker-Wireless-Charging-PowerPort-Charger/dp/B01IURWPHK/ref=sr_1_1?ie=UTF8&qid=1499295592&sr=8-1&keywords=Anker+Wireless+Charging+Pad+PowerPort+Wireless+With+12W+Wall
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I have been using this for some time at the office and it has been working beautifully. I have gotten used to the placement and it became second nature for use on my desk. That said... recently I noticed a burning smell coming from the charging pad. I unplugged it and put in with Anker for an RMA.

I was presently surprised with the RMA experience. I had written a fairly detailed letter explaining the situation and send a photo of the back of the device and a screen shot of my Amazon invoice. Anker support responded with an e-mail advising me that they were shipping out an updated version (https://www.amazon.com/gp/product/B01N06CHQ0) and requested as a courtesy that I return the defective product using the return label so they could investigate the root cause for the sake of product development.

As of now, I have the replacement product which works beautifully with both my S8+ and S7 edge and does not have any issues with placement on the pad. I actually received the replacement before I shipped off the defective product.

I will definitely shop Anker first in the future.

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--- Original Review 3 stars
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I also purchased a wireless charger (TechMatte 3 Coil Qi Wireless Charging Pad) that was rectangle in shape and large enough to encompass the entire phone which worked much better. the biggest problem with this one is it is a little more finicky about where the device sits in relation to the battery in your phone. (Galixy s7).
Its not a major issue but a few more bucks to not have to think about how I set down my phone is worth it.
3912442
Great product.  Responsive costumer service. Buy with confidence.
4302255
They have very good phone support and Austin was very helpful in getting my camera back up and running after it had been off for six months. The product needed a software upgrade that I was unaware of and Austin was able to diagnose and fix the problem quickly.
4457637
It works good.
I had some issues to receive the package, but the support received was good and they have solved to problem.
2021998
The product is great along with good support from the supplier. I originally had a problem with the product not coming off the backing paper and when I mentioned it to Advanced Product Design, they sent me another set of foil socket labels that were fine. I use my tools everyday and what a great benefit to me with old eyes. Thank you APD.
2014557
Great product and great support in getting a replacement.
4774250
Really happy with this so far good customer support they emailed me a few days after I received it making sure all was well & that I was satisfied with it emphasizing that they have a solid warranty customer service guarantee that's ALWAYS a big plus for me.
Also they info me that one of the 4 charge lights will normally appear less bright due to being so close to a USB port I was wondering if mine was defective in some way
Seem solid I'll know better after a year of emergency responder drills & the light works well I can never have enough lights
Going to test drive this baby so if it works out I very well may buy a few more for myself & gifts
Got one for my girlfriends birthday with flowers got a bonus TX appreciation LOL
2402498
Amazing customer support and good product, you can't go wrong with these guys.
1563799
Great product.  I had issues with the stereo sound, contacted support by eMail, and the advice led me to find the problem in one component of my audio chain. Support responded quickly.
1460362
Customer service was very patient with me after a false start on my part.  So you can rely on these folks to help you out when you are having problems.  Very considerate of your needs.  The product works as promised.
3627109
Received screen.  There was a glitch a misunderstanding with the seller.  they fixed it and everything is working out just fine.  It is one thing to have an issue but better when you have an issue and they fix it.  I am glad they are standing behind their word.  Thank you!  Essential Sales4you helped right away and was responsive.
3048614
This company made good on the sale price I originally ordered this product under but returned it because it was missing an integral part.  Originally they charged me the non-sale price because the sale had ended.  I have received an email indicating they will refund the difference.  The product is as advertised.  I have since purchased a 2nd chair (at the non-sale price) and my end user is very satisfied.
1405609
Excelent product, excelent post-sale. They resolve my problem when I was wrong with the purchase.
4803701
My wife bought this product a couple of months ago and she loved it because it just worked.  Recently the bracket that holds the two haves of the device together broke.  I wrote to the company and explained the issue and with no questions asked they took care of the issue.  This was all done in a matter of a week.  Very impressive in this day of customer service nightmares.
1854482
product is stylish and appears exactly as advertised. I did have a problem with my model , however the support staff were fast to send me the forms to get the product in for repair. cant argue with the speed of email response. I liked the product. support staff was able to set me up with an additional 15 month warranty after helping me. this was greatly appreciated.

Service was more impressive than the product, which is quite a complement.
3881704
This is a good product.  The techical support ofr it is  also nice the agent AR004680 really was very helpful.
288855
Great Value and Excellent Customer Service Support.