First time buying ink from Amazon/defective product!
923116
Worked great a few times. We don't print much, or often. After about a month I went to print something and its no longer printing colors. The black ink on the same order is barely showing up. Not even gray-ish. Disappointing. I have only bought ink from brick & mortar stores prior to this purchase. Guess Ill be back there again.
1529935
The color cartridge didn't work properly, especially the color red.  The black cartridge worked fine. I waited too long to return the ink cartridge; I suggest you try it out as soon as you get it just in case.
4878180
Only 2 of the 5 inks worked in the printer?  I am in the middle of printing and am unable to print.
3952728
There doesnt seem ti be any ink in the cartridge. I have purchased ink many times from Amazon and had never had a problem. My copier is not reading the new ink cartridge and when I shake it into my hands....no ink comes out. Unfortunitely, it is too late to return it and I don't want to repurchase it and the same thing happens.
833056
bought the correct epson ink cartridge refills and the printer dosen't recognize them. did some checking with other customer reviews and it seems to be happening with 60% of these printers. why is amazon even selling such an unreliable piece of crap. why!
2242574
I bought ink and it was not defective. There were no problems with it. Very happy with my purchase. Thanks!
3690786
I don't label much, but when I do, I expect the cartridges to work. I purchased this product in April of this year and the 1st cartridge, worked wonderfully. I am just getting around to opening and using the second cartridge today, to my surprise, it was totally defective! Jammed on print-out and even after trying to correct the problem, it just simply would not print. Not even one label! Good grief, I hate wasting money!!!
4500318
It worked for the first entire ink tube but after I changed out the ink, I cannot get it to work at all!!! I am very disappointed coz this has happened after my return window has shot down!!
348714
I ordered these cartridges and they arrived in 2 days.  Before installing I read instruction sheet and it said upon installation I would get a low ink signal on the black ink which I did.  The instructions told me to ignore that signal and to just use the cartridge as usual.  I did as instructed and I got exactly 5 pages done correctly before the black cartridge ran completely dry.  This is first time I have ever had a problem with a product ordered through Amazon.
1155935
Ink cartridges wouldn't dispense ink. dried up?
I don't know, but I won't be buying ink from Amazon ever again.
4963551
The 3 of the 5 cartridges I received were Ok, however the other 2, yellow & magenta cartridges were defective, hence unusable.

I would appreciate it if OSIR replaces the two defective cartridges.

I do hope I get a positive response from OSIR.

I do think that OSIR will be great source for ink cartridges, for me & others, at reasonable cost, provided issues such as above is resolved promptly

Thank you for your consideration.

Garo

PS: I would reissue my review, once this issue is resolved satisfactorily.

Thank you

Garo
3845589
We bought this printer and arrived on time, we set it up today 01/04 as we were abroad and the printer would not print the test page after only once doing the cleaning the print heads the problem was solved but we got an immediate warning that the ink levels were low, we even had to choose to print through color combination because the black cartridge was too low.
Is this the norm for this product or it was an item sold as new when it was not?
3530676
Not sure if I got a defective one, but it was dry from the start, no ink!
22911
Purchased the black 920XL ink cartridge from this buyer Murphy's Market.  I installed it in my printer, and when I print with black ink my pages are blank.  I purchases color ink from the local Target store a day later, and install, no problem with the color ink.  I have done everything the manufacturer recommends when the ink isn't printing.  Cleaned printer heads, aligned printer, and done many test prints.  I usually read reviews prior to purchasing items, but didn't think I would need to for ink.  I now see there have been many issues with the black ink cartridges not printing.  I also noticed after installing that the back of the ink cartridge box has a stamp that says China May 2017, and the box in general looks different than the ones I have purchased locally from the store.  Not sure if that is the "good" date or the supposed packaged date. (See picture) I am not happy that I spent $34 on a cartridge that didn't work.  I am going to try to buy another cartridge from a store, and will update the review.
1223620
I just received my ink today and the black did not work either; however, after some troubleshooting, I was able to solve the problem. After the maintenance of cleaning heads and print test was not successful, I went to the control panel and changed the paper to glossy and believe it or not it worked.
1845329
I am disappointed that Amazon does business with fraudulent companies such as this. I ordered replacement ink (that clearly said it was NEW, in FACTORY packaging...nowhere did the product description ever say it was refurbished or refilled.) I also bought some for my mother who has the identical printer we do. I figured since Amazon had the little section to make SURE the ink was compatible with my printer, no problem. Ink arrived and I should have known something was wrong, when the black cartridge was clearly NOT in factory packaging...just the little cartridge wrapped in some tape. The orange cap just about fell off in my hands...but at that point, how can I return it when the only way to test it in your printer is to open it? Put it in the printer, and printer spits out error message saying this cartridge is for an older model of the printer. My mother had same problem with hers. This company is clearly ripping people off and there are many, many other reviews that say the same thing. When is Amazon going to do something about it????
4363599
I purchased this set and needed it immediately to print for business reasons.  The black ink cartridge was defective, which means I'm now in hot water.  If you're going to sell these cartridges, can you please at least make sure they function properly.