If you order it new you'll be very satisfied. The problem was ordering an open package product
933926
Ordered an open package. What could go wrong...right? didn't show up until a week after the tracking system said it was delivered. Prior to its actual delivery amazon credited my account for non-delivery. It finally showed up a week laterr but was so damaged I couldn't use it or fix it. If I could I would have honored my purchase with Amazon. But all I could do was put it in the trash. This was my second order of the product and the original order was well beyond my expectations. If you order it new you'll be very satisfied. The problem was ordering an open package product..
788153
The item works as advertised the only disappointment was tha the package was already cut open with only a cosmetic item missing. The item purchased was supposed to be new. I kept it because it worked as published.
1268490
I am sure the product works as intended as I have used instant paper mache products before and the feel of this one was the same.  I only gave it 3 stars as the package came opened (which is why i was able to feel the texture on it).  I did return the opened product so I never used it.  Hassel free return
703148
My package arrived and it was open, completely unprofessional.
100761
My box had been opened and there was a fold in the main piece at the top. I want new when I pay full price for something
2176537
I ordered a NEW label maker. My label package was open as well as the cartridge casing. Unacceptable. I will update on how it works later.
4751470
Product was advertised as new.  Received a previously opened box WITHOUT a network wire, and with a unit that had been configured with a password.  No big deal to an IT guy.  The thing works, but I don't appreciate paying for NEW and getting REFURB.
397487
Ordered a new one of these. Got an open box that was damaged and the speaker was scratched up.
1738051
It's great to order something on line and be very pleased with it.
238357
Over All The Bag Was Grate But The Only Problem Was That My Package Was Open So...
348578
This is an open box item and I paid the price for the brand new one. I need to ask some refund.
787230
UPDATE: I was issued a full refund for my trouble. The product was good, not the experience. If I need more struts, I will get them from BOXI.
The box had been opened and one strut had been removed from the sealed plastic it was in. The strut was scratched from a previous install attempt. I installed both and they work as required. I just hate to buy something new, only to find out it is an "Open Box" item. 3 stars.
2827234
I ordered a new item but it came used and was leaking it's contents. What I could use from this was fun for the kids, But if you order it make sure they send you a new item if that's what you ordered.
4350123
This came in what appeared to be an open box and was not the product I purchased but something similar.
2492403
Concerned that box opened while in shipping to me; as the product seems to be intact.
1080656
I bought a opened package. save your time of research and get a complete kit why only do 1 thing when you so far in!
2851122
I would like to compliment Amazon.com for a wonderful first experience at purchasing on line...Not only are the products offered well detailed, but Amazon backs up any issues with quality, availability and in particular customer satisfaction with services. Specifically, one of the items I ordered and received had obviously been previously sold and returned to the vendor and resold to me because the packaging was already opened when I received it. I followed website instructions to file a complaint and received a refund for that one item plus shipping costs.  The instructions were clear and I received a prompt response.
I know I will surely continue to use Amazon for future purchases...