arrives broken. wife and counselors say this is right ...
921407
arrives broken. wife and counselors  say this is right up there with vacuum cleaner for christmas, toothbrush mouthwash combo for valentines day, it usually is totally my fault but this time i think the thing broken was too much
3805715
Received broken and the website indicates it is not eligible for return or replacement. I have tried other avenues of communication and will udate this if there is a satisfactory resolution
1860955
We bought one of these locally, and my wife really likes it.  She ordered two for some friends.  Both arrived broken, and we had to get a refund.  Sadly, she ended up giving store cards to her friends.  Can't comment on the packaging, because I never saw it.  Can't assign any cause for the breakage.  If you can get it intact it is a really nice product.  Would have gotten 5 stars if both arrived safely.
3327413
Item arrived broken, seems it was shipped that way by the way it was packaged, no way to simply fix it.
995817
First order cane in with the light bar and filter frame welds broken.  Shipped back and received a replacement.  This one came with the left front corner seam weld broken.  No way we could have used it since this was facing the kitchen.  Third one is on the way.  Holding my breath this one comes in in tact......... If not, I'm done........  These are nice looking units, but either the workmanship is flawed or UPS is handling them too rough........  Both boxes were damaged, but not to the extent that it should have caused this much damage............  I spoke with the supplier and they assured me they would make sure this one would be packaged better.............  Guess I'll know on Tuesday.
1526603
It was broken in the package  my husband fixed it. We have hadto return several items tired of returning .
3770007
Came cracked and broken despite the careful packaging so I'm a little suspicious. I am posting this review within 5 minutes of it being delivered (9/17/17 11:35am). I applied wood glue and will mend it with some duct tape but if that doesn't work I will probably return for a refund. See picture.
3472904
This bulletin board arrived today and I actually had to refuse the package because arrived broken down the middle.  Not a little chip, not a little dent, not a nick, a scrap, a blemish - but broken CLEAN IN HALF, with the box torn right open at one end. I could literally almost fold the thing in half.  I notice one of the other reviews mentions some damage upon arrival and another mentions a weird/odd smell. Maybe when the stars are aligned just-so the product is great, but how rarely do they align I wonder.  Given my own experience, I can only warn you that, in my opinion, this is a decidedly risky purchase.  I elected against submitting a replacement order for this very reason.

Footnote: Amazon customer service gets 5 out 5 stars for immediately issuing me a refund on my ill-fated purchase.
1795857
Despite heavy packaging, the astray arrived broken in four places, lid and bowl. I'm going to have to return it.
2501244
This arrived broken.  The front of the drawer was broken off.  Extremely easy to return.  Just repacked and sent back with UPS picking it up.  Not sure how it broke off, but looks like the drawer slid too far in during transport and snapped the front off which tells me it may be a little too cheap.  At this price however, it may serve it's purpose.  Had it not arrived broken it may have been a great experience.  I since then ordered a metal stand with no drawer.
883403
Arrived in nice package, broken inside package.  See photos.  Very disappointed in this.

I needed to use this tomorrow.  I opened the nice looking packaging, only to find it was broken in the package, which says to me that damage was probably done at manufacturer.  POOR QUALITY CONTROL.  Also found a random piece of plastic in box, still have no idea where on the workbench it should go.  (See other picture)
2236548
It came broken right in the center of the table. The package seems not holding properly all pieces together.
131931
I ordered 2, 1 is perfect- the other broken.  It will cost more to ship it back than it cost.
2768170
I'm hoping to raise this to 5 stars soon. However, I just received my package and one of the jars arrived broken in half.  The other 5 look ok.  I have reached out to the seller and am hoping for a replacement jar to be sent for the broken one.  Hopefully this goes smoothly and I can give a 5 star review, all depends on the seller.  The other jars look good and are just what I needed.
I will update my review once this issue is resolved.
1797252
I did like it, but it arrived broken. I was unable to exchange it, and it just became another errand to drop off at UPS... I wish I had listened to the reviews of it arriving broken! It was poorly packaged!
880758
It arrived broken.  looks like it might have been ok
1305663
I waited about two weeks to get this. That is longer than I am used to with amazon. But as a professional truck driver I am constantly having to grease my truck. It finally arrived three days ago. And although I haven't used it yet,, It seems to be a quality item. What really is disappointing is that the storage case arrived broken. One latch is busted off and not repairable. The back is also broken. The case is beyond repair. Do I send it back to get another case, or buy a canvas bag to put it in? decisions decisions.