Never allow Amazon to ship FedEx Smart Post
928561
This product was shipped June 27 from Fernley NV, that is approx. 750 miles from my location. The product still is not here (July 8, 2009). I was informed it would go via USPS, which would have related to five days. This has turned into a nightmare.
Amazon gave me a runaround, FedEx answer is the post office, even though it took five days to transit from Fernley NV to Denver CO (1000 miles), then it sat in the Denver FedEx sorting facility for five days.
Then it was sent to SLC to a USPS sorting facility on July 7 and yet, today, it is still not here.
At least Amazon did give me notification via email that I can refuse delivery and have it returned and a full credit will be issued to  my account.
So, if you try and figure shipping times by how a retailer outlet is from your location, it won't work using this process. It appears they intentionally allow the package to sit for days before forwarding it on to the next location.
As for the software, I'll write a review once I receive delivery from another retail outlet that does not screw you on delivery times.
3776273
I cannot comment on the speaker because it was never delivered. The company required a signature and fedex did not allow that to be waived or give me an opportunity to pick it up before they sent it back. not a good process for working people and not a good site that makes the bizarre shipping rules clear.
524356
After unpacking, I quickly discovered that the plastic frame -- which is also a hanger bracket -- arrived cracked and broken in the top left corner, which is also the mounting point. It is truly absurd that a mail-order company (the item was shipped in a factory original packaging) is unable to design a box that would adequately protect this fragile item in harsh shipping environment. Here's the problem: there is absolutely no cushioning material (other than the thin cardboard of the box) to protect the board from sliding along the longer edge. Once the item is placed on a hard surface (e.g. my brick porch), even with some moderate impact, it will crack like an egg shell. I do not blame Fedex. They cannot baby every single package they handle. These guys move fast. It is naive of this manufacturer to hope that placing stickers or tape with a label "fragile", will do the trick for any delivery guy/gal.

Universal(R), fix the packaging!

It would cost you say 50 cent to add some cushioning material around all 4 edges to properly immobilize and cushion the board inside the box to protect it from moving around and impacting hard surface. And then you wouldn't have to deal with cost of restocking, returns, fixing and waste! Not to mention bad feedback, disappointed customers, and Amazon having second thoughts if they should deal with the company. It just makes no business sense whatsoever.

I'm giving the product 2 stars and not 1, because the board itself is quite nice -- for the price. The surface (in my case) was smooth with no dents. The mounting instructions seemed clear and simple. So, I think (but couldn't say for sure...) that I probably would have been quite happy with the board... if only I had a chance to mount it and use it.

And kudos to Amazon for making returns painless. Print out the authorization barcode. Put it into the box. Seal the box and wait for the UPS driver to pick it up tomorrow. No cost on my part. No hassle. Thank you Amazon -- that is exactly why I remain a loyal Prime member.

Would I recommend this board? I've seen other reviews of customers complaining along the same lines as I just did... And based on the box I have just witnessed and evaluated myself (I'm an engineer), I estimate your chances at around 50/50: You might get a board which is intact. Or you might get a board which is damaged in shipping... It's a lottery.

Shame on the manufacturer for not designing properly protective box. What a waste and inefficiency.
3271048
WARNING: If you cannot be always connected to the internet, or value your privacy, do not use this hub. Their support representatives can modify settings for your hub and operations from the cloud and do not always communicate this. If you lose internet connection (or block the port) the local app cannot read the status of the hub connected on the same network. Nor can it control any of the *already registered and configured* local z-wave/zigbee devices. Nor can it communicate in any way whatsoever with anything else on your LAN.

This is not your typical high-quality zigbee product line; while the hardware quality is superb, the absolute idiocy of the processing ONLY happening in the cloud is disappointing and the clear communications from them that show securities holes make me doubt the quality of a company that chooses to demand that my smart house be always-on and always talking, *to them*.

To be clear, I own many 'smart' things; my Hue operates when the bridge is offline (the app has to be on the same wifi network, but does NOT have to be online to change any of my two dozen bulbs' settings). My Nest never needed to be on the internet to be adjusted. My Zigbee washer/dryer don't either. Why does this hub? They claimed that it was 'very clearly explained' on their amazon page that you "have to be constantly connected to the internet", but it's ONLY on that description at this time in the customer Q/A section (they don't write that bit)
865531
I will never buy this plan ever again. I sent my item in a month and a half ago and every time i call they tell me i have to wait 5 business days to get a call back. Never once have they ever called and i call every single day now. when asked to speak the manager, that i already spoke to, they hung up on me. I will never give Smart Guard another dime
1554126
I ordered this watch as a gift from Amazon.  The first time they sent it, nicely gift wrapped, my wife opened an empty box.  It was embarrassing to say the least.

After a call to customer service and being transferred twice and disconnected once, I was shipped a replacement.

The replacement arrived, gift wrapped nicely, and my wife opened a box with a watch that didn't work.

I will never order from amazon.com jewelry department again.  This is unacceptable for what should be higher end items.
139042
I can't post what I want so all I will say is, Stay away from amazon magazines. It is a third (if not a forth) party purchase. I went direct after this blunder!
946377
CAUTION - Amazon sent me 2 books I didn't order. They made me pay the postage to send back the 2 extra books. I could find any way to notify them. There is no place to mark on the complaint form that they made the mistake. They have set up the form so that it's impossible for a person to get their money back. Amazon debits your credit card. You have no way to fight those charges. There is no way I can get this money back. It was their mistake and they make me pay. NEVER again will I order from Amazon.
2405876
I don't know who screwed up the estimated delivery date but that sent me into a panic. I paid for next day shipping on feb 20th and the estimated delivery date I got was feb 24th- 25th so I started looking for who and why all i found was Komputerbay's contact info so I sent them an email to say that if its not delivered by the 21st some one has committed fraud. Then Fedex sent me an email on the 21st saying they tried to deliver but no one was home. I was home all day just waiting for it. They didn't  call me or leave a notice at my house basically I think they can't find me so I had to drive 30 miles out of my way to pick it up after paying $25.00 for delivery. I've have had nothing but problems with Fedex. But this fiasco all started with an incorrect delivery date and I believe that was Amazon's fault. All is right with the hardware and i would likely buy from Komputerbay again but I cringe at the thought fedex might handle the shipping!
3484853
Amazon's fulfillment center obviously are in capable of following instructions.  I asked for a message to be put in the card and it was not there.  Maybe they should start reading the orders!!!!
331383
Going to close my Amazon account if this is not removed. And call for all of my friends to do the same!
2994930
Wayfair customer service is awful.  I tried to buy a sample here and for a $3 tile, they require signature so FedEx couldn't leave the package at my house or ship it to my office.  Since I live very far from the FedEx pickup center and I would have to rent a car to pick up a $3 tile, I asked them to waive the signature requirement.  I got an unhelpful email telling me that it's FedEx's issue (not true) and that I would have to pay for return shipping.  I basically am just not getting this tile and they took my money. Wayfair offered to do nothing to help.
I highly recommend buying this tile through someone else, as I will be doing.
2991470
I'm waiting for my order and now the GLS says that it is in the branch near venice and I have to wait tomorrow to bring it. I ll never use amazon prime again.
4676429
I wasn't that taken with them  In fact. I wAnted to cancel the automatic shipping  but didn't know how to do it.  When I first ordered I didn't I intend it to be a forever order.
2760909
The poduct's fine. But, Amazon, PLEASE stop using UPS. The driver left this item at the end of my driveway rather than bring it to my front porch. I realize he's afraid of dogs,, and I usually keep them in when I'm expcting a package. I didn't expect this item until tomorrow. Unfortunately, the dogs were outside. I heard them bark and went to check on them. He was leaving the package near the road instead of bringing it to the house. Had I now checked on the dogs, the package would have remained there and probably disappeared during the night.
PLEASE STOP USING UPS! It is the most unreliable service I've ever encountered, and this driver in particular is especially rude and undependable.
1845642
I will never order from The Wire Zone ever again and I will make sure all my friends and aqaintences don't either
866368
Unable to subscribe with Amazon for the 6 month extension will not take my password keeps saying error for Washington Post