BAD. Beware of Panasonic's deceptive customer service.
920490
It is with great frustration that I am writing this product review. I have had too much trouble with the battery for the cordless telephone handset (Model KX-TG2700S) and I have complained to Panasonics as described below.

March 8, 2005: I made the first call to Panasonic (1-800-211-7262) to explain that the original battery (Model N4HKGMA00001) for my telephone's handset had stopped working. In particular, since December 2004, in less than one year from the initial purchase, I was unable to charge the battery from the base unit. The customer service agent I spoke to promised to send me a replacement battery free of charge.

March 31, 2005: When after three weeks of my March 8th call I did not receive the battery, I called Panasonic again. This time, the customer service agent told me that there had been an error in processing my order. The agent then went on to process the order again and provided me an order number.

April 16, 2005: Once again I did not receive the battery even after two weeks of my March 31st call, so I called Panasonic again. This time, the customer service agent told me that Panasonic had stopped sending the batteries for Model KX-TG2700 as of March 19, 2005.

Hence, I am now concluding that Panasonic customer service has been giving me a run around to save Panasonic a mere $15, the cost of the battery. I complained about the defective battery on March 8, 2005, before Panasonic's March 19, 2005 decision to suspend sending out the replacement batteries. I think Panasonic's modus operandi is quite disgusting. I bought an expensive phone believing it to be a good purchase. Now I am realizing that it was a big mistake giving my business to Panasonic. I do understand that the batteries have to be replaced from time to time, and I also understood when I bought the phone that the original battery would last for at least 2 years (as reiterated by Panasonic's customer service agent during my March 8, 2005 call!).

I believe that Panasonic is willing to lose a customer who would buy more products in future to save a mere $15. It is now abundantly clear to me that Panasonic works on deception and cheats its customers out of the value of their product. In light of the lousy customer service provided to me, I will not buy any Panasonic products in future.
4873594
product door doesn't open and Panasonic is charging me 9,95 cents to talk to a agent. don't buy this product
1649031
Camera broke after two months. Panasonic was extremely unhelpful. They offered to repair it, if I paid for the shipping. They refused to replace it, even though its obviously a dud. Disgusted
2662490
Great picture, great all-around.  Then, 5 months out of warranty it stops working.  I'll post an update once the service company comes and I find out how much it costs to fix.

By the way, Panasonic customer support: worst experience imaginable.  Impossibly annoying and non-functional automated phone tree, if/when you finally get a real human being, they can't even hear you.  This is supposed to be a technology company?

****update 050515**** Repair was about $300. But since then it's running like a champ, and that was well over a year ago. So, take your chances.
950660
I currently own four Panasonic cameras including a GX8 and have had great luck with them. That is fortunate, since the one time I have used customer service has been frustrating. The ZS50S that I bought for my wife started having issues that would require the camera to be turned off and back on to work. It would work for awhile, but then seem to malfunction during the best photo opportunities, which made my wife pretty mad. This was during the warranty period, so they had me send it in for service and it was returned after several weeks with no explanation. It worked for awhile and then started doing the same thing. I again contacted customer service and they told me to send it in. I explained that that seemed unreasonable since the "technician" didn't seem to be able to fix the problem. My wife continued to use it with periodic problems that I heard about and it finally stopped working. I called customer service and they said they couldn't help because it is no longer covered under warranty. I obviously complained about that decision since it never worked properly, so they said they would have McAllen Service Center contact me and that was 10 days ago with no contact yet. The story is not over yet, but my guess is I will continue to work with customer service until I finally get frustrated enough to just go out an buy a Canon or Sony and move on with life.

Update: Customer service responded: "The average repair estimate on this particular model is $287.50. Unfortunately, we cannot provide you with an exact cost for repairs until the unit is inspected by our technicians. *Diagnostic fee of $75.00 may apply if unit is deemed unrepairable, revised estimate is declined, or any other service option is accepted."

Since you can buy a new one for $284, spending an average of $287.50 would not be a wise move. If that is an average, I wonder what the repairs are on the high end and who would have paid more unless they had a sentimental attachment to the camera. I don't, so hammer meets camera tomorrow. Time to move on.
2959534
I purchased this phone on Amazon about 5 months ago.  Although I did a great deal of research and read reviews I found that from the time I got the phone the signal in my house was not nearly as good as my previous cordless phones but I decided to just keep the phones.  After several months the cordless phones would not charge on the bases and subsequently would beep constantly because of a low charge.  This happens at least once a day with both cordless handsets.  I didn't really have time to deal with them so I would just take them off the base for awhile.  I finally decided I needed to try and call panasonic about trouble shooting or replacing the phones.  I was told that I could send the phones back at my expense and they could look at them and determine what to do.  This is not acceptable as a solution because I am not willing to incur the expense for sending the phones when they have had a problem since the beginning, also I am not able to be without any phone for several weeks as I work out of my house.  I spoke with a supervisor and he told me the same thing.  I am EXTREMELY disappointed with not only the phones but with the lack of service from Panasonic. I will be purchasing new, non-panasonic phones and putting the money I would spend towards shipping on new phones.
4846751
Would I buy this again no and customer service is my major problem. Always a 30 minute wait time with the panasonic call # recieved with the product. I need to add that the vcr recording when playing back is of the poorest quality. I need to play with the tracking over and over.
2175249
I purched the Panasonic TH 42PZ700U in Sept 07 and had power supply problem during Nov 07 and finaly got my replacement coming today 12/19/07. I am not happy with the long waiting in service. The boards kept burning out after trying to replace to fix power supply. Once you have this problem, it can not be fixed by Panasonic.
3881258
I purchased this device and was never satisfied with it. Firstly, it was very expensive (>$400).  The biggest initial issue was it was extremely slow loading BlueRay discs.  Overtime, it stopped loading them completely (i assumed because the firmware was defective).  So I tried updating the firmware.  Whomever came up with the update procedure should be forced to provide on-line customer service for this POS unit as punishment.  FYI, the techs who do actually handle support aren't PhDs either.

This is the second Panasonic device that I am unhappy with which surprised me as I thought they had a good reputation.
1367521
I bought it less than a year ago.  Just got the "seven blinking lights of death".  Turns out the circuit boards died.  Known issue with these TVs.  It's been 2 weeks and now I find out the parts are back ordered for another 3 weeks.  That is 5 weeks.  When I called Panasonic back I just got "I'm sorry there is nothing I can do about it".  How about even trying to appease me in some way.  Never buy another Panasonic product.
1885567
Service was fabulous but rather disappointed in the Panasonic product.  Sound is very poor and have to always  turn it way up to hear programs until commercial time; then I'm blasted.  This has been the case from day one I received the tv.
3001203
Two years ago I bought a Panasonic Viera TCP55GT30 from Amazon.  Paid $1566.90.
It is my second Viera and had a beautiful picture.
Last week it refused to start, showing the "Seven Blinking Lights of Death".
Look that up in Google.
 Panasonic first said they would not service it, and offered a "Loyalty Discount" on a new tv.
This is a two year old set!
Later they called me and said to have an authorized service center evaluate it and they will see if they will pay for part of the repair.
I did that and the SU and SC cards are bad.
$300.00 just for the parts.  $515.00 total repair cost, plus $95.00 for the evaluation.
Also the SC card is on back order.
I don't know when I will get my set up and running.
I don't know how much I will have to pay.
If it is 50% or less and the SC card arrives soon, I will probably have it fixed.
It is all very annoying.
But I have seen similar complaints about other brands.
May end up just replacing it with another brand and hoping for the best.

One week later:
This is to add additional info on this product.
I heard from Panasonic, and I will credit them with being prompt.  It only took them  2 days after they received my paperwork to give me a call with their verdict.
 Of the $515 it is going to cost me tto fix this TV, they will eat only $175.  Not even half.  So, I am faced with spending $340 more to fix a 2 year old set.
I am going to do it, since the alternative is four figures to replace it.
But, this is strike two, one more, and it is a new TV for this house.
So, the one star remains.  Panasonic should spend more on engineering, and less on advertising.
1418728
I used to think that Panasonic products meant quality. However after buying this phone, I am very disappointed with the quality control at Panasonic. The unit looks okay but after I charged the battery and tried to set the base unit, the handset failed to communicate with the base. It kept giving the same error "No link to base. Place on cradle and try again." again and again. The manual says to go near the base, raise the antenna etc. I was trying the setup with both the units practically next to each other. Panasonic support was the worst. They couldn't help at all and wanted to insist that the unit was fully functional and it seemed like I was doing something wrong. Since the unit was purchased more than 30 days ago, I had no option other than to scrap it and purchased a Uniden phone.
1665699
I'll give the oven 2 stars for working fine until the LED display started going bad at about 9 months in. If Panasonic customer service wasn't the absolute worst I've ever experienced, I might add a star or two even, because I did like the oven. It's taken me about 2 weeks of chats and phone calls to get a shipping box delivered to me. Looks like it will take almost 2 weeks for me to receive the box. I expect I'll have a fixed unit in about another month, if I'm lucky. In the meantime, I'm using a relative's older Panasonic unit, which evidently never had problems like this one. I'd say pass on this and look for one with fewer reports of failure in the first year.
400689
The Microwave stop working after two weeks of purchase and it gave me error code "H98". I did some research apparently lots people have the same issues. And Panasonic service really sucks.....TAKE MY WORD DO NOT BUY>>>
564612
The Panasonic DECT phones are a disaster.  Each time the phone rings it kills XBOX 360 Wireless connections and interrupts wired DSL connections even.  It causes interruptions with VPN software causing multiple application crashes.  In addition after 2 months the speaker phone comes on and can not be turned off.  To make it worse it comes thru as a shorted buzzing connection.  This is the phone from hell.  Panasonic will not respond to my inquiries.  One star is rating it way too high.
3008179
Terrible Product - the first three days I spent about 12 hours, mostly on hold to Panasonic's help number trying to get it to work properly. The final representative I spoke with admitted that it is defective and won't work well and should be returned for replacement. I explained that I bought this for my business, and if I return it for replacement I will have absolutely no telephone at all and that they should send me a new unit and once I receive it I'd return my old one. She agreed that would be a good idea and said she would try to get that okay'd. But I've never heard back from her I am now of the opinion that  Panasonic's customer service is that absolute worst, this product is defective but I can't operate without it so I'm muddling through, not getting features I paid for. I think this is an example of the absolute worst that American business offers to it's customers. I cannot say enough bad things about Panasonic!