Was disappointed but they fixed that!
935523
I received them took them out of the box, out of the plastic bag and opened the arms. One of the arms broke off because the screw wouldn't stay in. I emailed them and they sent me two in replace of the ONE broken one. That is good customer service. They also didn't ask for me to ship the old ones back but probably because it would be more costly for them.
1255508
Meh, it's okay... It's easy to use but the first 5 times I tried it, the bottom panel disconnected itself from the main panel because the clips are really cheap/junky. I was halfway through Amazon's return process when I had an idea to fix it - I flipped the bottom panel over so that the clips point up (instead of down, like they come from the factory) and suddenly it works exactly like it should! :)

UPDATE: I had originally given this product 3 stars because of the above issue, and Ohuhu contacted me directly wanting to resolve the issue. I was extremely impressed with their customer service, and they sent me a replacement clothes folder. Unfortunately, that one had the same issue as the original, so although the original problem itself didn't get resolved, I will say that the company absolutely stands behind their product and wants very much to make sure you're a happy customer which is really nice. :)
3038855
Sigh.. I was so disappointed... I thought the quality will be better than this, because other review was positive. The size was ok though.  However, the company replace a new one! free!!! for me! That was so considerate, thay do think about us! that's nice:)
1787625
I was setting it up and the letters were not correct -- a c was a q, an m was a comma, etc.  I was so disappointed.  There was a support phone number.  After many menu items I got a live person on the phone and she told me about a special button to push to start over and everything was fixed.  I am a happy customer.
3196468
Updating my review below...
The company was great and fixed the problem after one email.  That means a lot!

Love the style of this faucet, and now we're stuck with it... Here's the problem folks. There is ONE TINY set screw at the base to keep this in place. (It's smaller than a grain of rice) It loosens quickly and the whole thing starts to wiggle around.  Hopefully you have the right tool to tighten once again, if not, you'll strip it and then you're out of luck.  So a truly nicely built and stylishly modern faucet becomes an annoying wobbly one.

Also wish the button for the sprayer would stay in spray mode and reset when the water is shut off.  As it is, you have to hold it down.

Love/Hate relationship for me.  Maybe there's a simple trick to fix this, but out the box, the "easy" installation has a downside.
2142834
buying this was so easy and arrived on time but it had to be fixed when it got here...my husband was able to repair it
383231
I received my kit today.  I assembled it and noticed the press is not aligned.  Furthermore, I found the crystal side part for 31/32 was missing.  Instead I had 2 of the crystal side 33/34.  I was looking forward to using this but i am now diaappointed.  Returning this item tomorrow.

Update.
The customer service of ohuhu is great.  They sent me a replacement unit even after I had returned the original to Amazon.  The replacement unit is aligned and it has worked well.  I am happy with the product for the price.
2691351
I am giving it 3 stars today because yesterday it was a good 5 stars.  Picture quality was terrific yesterday but today there are some jumping lines across the picture.  I will try to work it out with some screen quality adjustments but if not....I will be sending it back.  Update will follow.

This is an UPDATE  on my DBPower projector. I was having a bad time at first and very disappointed. All of that is in reverse. Everything is up and running great. Color is good, my grand kids love it and I love it. All I need now is a sound system. The sound system is ok but I want something a little better. So I am giving it 4 stars. I took 1 star off because of the jumping blue lines that would not go away. The company tried to help me but I was not satisfied. Now I am satisfied because they offered to knock off some money or a complete refund. The offer was good but I wanted it to work. Now it is working great so I refused the money and the refund. I am a happy camper!! I think I will give it 5 stars.
2737103
I had issue with product but pleased with customer service overall.
2107709
First of all the maker called my mom (Swing was to be a surprise for her) to let her know no fed x to her home!  Shipped it to me I had to take it to her 400 plus miles???? The wood was coming up on one wooden slat on the seat of the swing.  I had to glue it with wood glue and clamp to prevent a very large sliver from entering someone!!! Wish he would have e-mailed me the shipping problem.  Wish they would add a few extra screws and extra bolts with longer hanging screws!!!  After a few repairs the swing looked pretty good!
1484899
I bought this hoping the other reviewers were correct when stated the freezing/skipping issues were fixed.  They were not.  Received with the blue sticker on the bottom, which I understood meant it was the 'fixed' batch.  First disk, last episode, not 5 minutes into it, it froze, pixelated and wouldn't continue.  Tried to restart the last episode.  It would jump back to the first episode.  I was hoping this worked.  Love this series.  Hopefully CBS will release the rest of the series.  Really bummed.
3006317
A little disappointed in this item. Its large and very nice but the door isn't level and the stripping around the door allows a TONNE of smoke to pour out through the gap. You can see daylight between the top right corner of the door and the smoker.

**EDITED**: Not 10 minutes after I posted my review, I got a response from Char-Broil and they have fixed the issue for me with lightning speed! A new door is on its way!! Thank you again!!!
402252
Iam pretty sure they tagged this "New", but the sides of the are cut down, & it heavily retapped?!!!!! Like WTF!!!!!!
2866574
After a rough start, they corrected a faulty few, and they worked fantastc!
84859
I bought this product while the smart cover had issue and I brought this to their attention.  I was not very happy.

Two things that Invellop did:
1) Fixed the issue
2) Makes sure that their customers get the fix.

That's how you delight your customers and build loyalty.  Way to go!!!

5 stars
1278708
I want to change my review from a one star to a four-star because they are correcting the mistake ! Thank you !
4203295
Did not go together as nicely as other products I have assembled with the quick turn connectors.  When I tried to really tighten them up, they broke instead of locking in place!  Left this kind of wobbly!  Also has a corner on the top that looks like it was repaired by the factory!  What's up with that?