Poor/Android App Doesn't Work
921687
Update: I've taken this from four stars to one star because of these devices reliability, Android support and overall quality. The Android app just does not work. It does not work on an HTC One M8, and HTC One M7, A Google Nexus 7, A Kindle HDX, A Nexus Memo 527c, a Google Nexus 4, and the Android emulator for Windows. It just doesn't work. I could not get a single one of those to show a video from the archive, or live video. The reviews in the Google Play store seem to indicate that I'm not the only one with this issue. The app also hasn't been updated in quite some time.

I almost could have lived with that limitation except the device started locking up every night. I run a number of internet appliances that send alerts if there's a network problem...and all of them were working well. I created a separate network just for the camera and it still locked up about 4 a.m. every night. I'd come down, pull the plug, plug it back in and it would work until the next night. Once locked it would never recover. We use a wired network here, not WiFi for the camera. I tried changing ports on the switch, swapping cables, and the aforementioned separate network. No luck. I can't have a system I have to physically unplug and replug every day. Maybe the cameras we got were bad, but I'm not willing to keep experimenting especially when I got no valid response from the company support team.

The other minor issue, when the time change came the camera did not change time. Time stamping on a security camera is an important issue. This was the one time that tech support was helpful in that they told me I would need to change the time zone to a different one and then back to get it to work properly.

All in all, these cameras just weren't reliable. I don't need another hobby...I just wanted them to work. I'm sure there are many people that have had better luck than I...that's great. I hope it continues.

The camera itself appears to be well built and provides pretty good image quality especially during the day. The night shots are, of course, black and white, but of reasonable quality. Setting the camera up isn't very hard...with the most difficult task being to get and type in the long camera code to their website to initiate the account. Their site didn't play particularly well with the latest version of Chrome and some of my extensions, but did work with IE 11.

Once the camera is up and operating it does what you'd hope for when being viewed through the website. It's not the fastest site going, but it does seem to work. Once an alert has been triggered however it can take quite some time (an hour) in order to see the actual video from the archive. The email alerts seem to work well and do incorporate a still from the event that was captured.

The most glaring weakness is the Android app which, at best, is painfully slow. Most of the time it just doesn't work at all. We've tried it on three separate Android devices, on 4G or home wireless (100+ speed) and it's just bad.  I haven't had the chance to test it on an iOS device as of yet.

If you need a mobile app to access your camera this just isn't ready yet. Judging from the app reviews I'm far from the only one that is dissatisfied.  Hopefully, someone at Y-Cam will force their developers to actually use their creation and require it be functional.
2496766
Got my  camera today not able to get it to work keeps telling me a message saying it doesn't work error something along those lines my phone is a newer phone with the 4.4 Android or higher so I don't understand why it won't work if you guys can help me with this I will give a better rating it had me download two different apps and I can't get either one to do anything it just sends me an error code every time I try to do something
3972972
Program itself is great.  But, after downloading it to my pc, I tried to install it on my android tablet.  Wouldn't open there, instead it opened on my android phone. No matter what I did, the tablet (Kindle Fire HD)  kept saying "installed."  It wasn't.  I tried contacting AVG for help, seems there are two help sections... one for the pc & one for the tablet (couldn't reach them).  Short story, I messed up my phone trying to uninstall AVG. My provider helped me, but insists neither my Samsung android phone nor my Kindle need an antivirus program.  I hope they are right. So, did I waste my money getting the AVG ZEN?  No, because I got a really great price thru Amazon.
4783513
Seems the app is no longer supported buyer be aware. It worked great when I first got it. I quit using it for a while, but came across it. After installing the app impossible to login/create new account. Android.
3986603
I am a big TCM fan and loved the app on my old Kindle Fire. After purchasing this new Fire HD Tablet, I found out the app does not work on it. Plus, it has now stopped working on my old Kindle since I activated the new one. That app was a deciding factor in the purchasing any Kindle for me. Now I am considering returning this one.
2656395
Unable to get application with QR it does not list a website or app in the Play Store to retrieve the application. Do I need to return?
4798546
My fault, I thought that if you had Amazon fof Android running you could download and run any app. Maybe on other Android tablets, but the NOOK is locked up tight and I'm not enough of a Geek Squad wannabee to figure it out.
1524115
Doesn't work. I downloaded a couple different apps on my Android phone to try using this. None of them could connect to the device

Edit: this was a 1 star review. Bumped it up to four stars because their customer service was pretty good. They responded to my post about this failure, sent me instructions to try out. When it still didn't work they concluded I must have gotten a faulty device and refunded my purchase price.
4755695
Just received the device only two complaints. Dedicated app UI is terrible and very dated. In desperate need of an upgrade and update. Device has no native RAW file reading ability nor are there many, if any, tips on if possible to download any apps or programs to help aid in reading of RAW files for photography. Works well with lower resolution files and videos in the viewing and streaming.

Will keep but definitely considering getting the much more expensive Gnarbox to handle my main concerns unless the app gets a grand update and the firmware gets the same
2224236
Can I make a lower rating?  It doesn't work.  Doesn't pick up squat and the menu is not functional at all!!!!!
2533592
None of the features worked properly. Scope freezes up and must remove batteries when I try to connect to the Android App. Other times, horizontal bars appear across the screen and can only be cleared by restoring factory defaults
4443301
There is no way to run the app with my Samsung S6. The instruction manual is poor. I never answered questions
3415647
Constantly Crash the embeeded apps, tried to restore, but nothing. Amazon Says: Open a ticket on Samsung. Samsung won't help much.
606888
Works half the time. Currently I can't get it to connect at all. Poor English in app makes it hard to understand how to setup motion detection. Mine leaves gaps in footage when there is a lot of motion going on in a room for a long time. The product does stream at 3G however but only when it decides it will let you connect.
4099524
This is a very poor tablet, and I have extensive computer experience and I am returning this item.  And no one tells you when you purchase a table from Cruz that you can not download apps from the Android Store.  I am a stock trader and needed specific apps from them and I couldn't get it to work and I thought it was the tablet until I called support.  These issues should be stated in the documentation before you purchase it.  AND IT DID NOT COME WITH AN OWNER'S MANUAL AS STATED!!  I have purchased TVs, speakers, stereos, computers, and on and on, and this is the first time I have run into an issue like this with Amazon or any seller on the internet.  I am very disapointed.
4294885
I've had limited use, with this app, but it does work and is needed on my android device.
1332352
The companion app that is needed to take advantage of certain settings and updates on this device doesn't work. Check out the reviews for the companion android app before you buy.