Never received item. Terrible customer service.
925507
I never received the item I ordered. I've emailed the seller three times and have never heard back. Not receiving the merchandise is maddening enough, but not getting a response from the seller makes it even worse. They're confirming that they couldn't care less.
1507658
I actually never received this item, would have loved it though.
2480027
How to review something you never got?????  No help from customer service and will not order again from them.  Out the money and the toy.  Bad business.
4564338
"After three emails still have not received the merchandise. I was told that UPS lost it and they have sent it again. I paid high shipping for the item and am VERY disappointed in the customer service received. I can not evaluate the merchandise since I still have not received it. Ordered 11/30 not showing delivery until 12/17 - too late to send as a wrapped gift for Christmas."
3643248
I cannot rate this product because I have never received this item. I ordered this for my wife, and it was delivered a few days later. The problem was it was never delivered to my place. I visited my apartment leasing office several times, and I even emailed the seller. However, it was not successful. The seller said that they would not send another one and told me to go ask my neighbors if it was delivered to them or go to the post office to find out who delivered and ask him where he delivered. I thought it would be too much for ten dollar accessory, so I gave up looking for it. Also, I will never buy from this seller again.
3286569
I never received the product at all and this was quite irritating since I paid for it. when i call the vendor they say its been delivered to my address this is shoddy work.....
3402687
These items were purchased and never received, now that it has been more than 30 days.!!! Buyer beware!!
4055914
I regret that I placed this order. Totally bad experience. I need it so badly when we lost the power. Therefore, I ordered online and believe it will deliever on time with one day shipment so I paid extra shippinig fee. I shouldn't becuase I am Amazon prime member and the item I ordered was eligible for 2 days free delivery. Now, I paid more without knowing where is my order. I ordered on Nov 1 and they said they delievered and I will received by Nov 8. This is not even 2 day delivery. They should refund me the money. The worse thing is I can't contact vendor at all, so I can only left a feedback. Actually, this order completely useless. I don't need it now and I still haven't received the item yet. No customer service, no tracking and no allow to make any change now.
They should tell customer this is not available with one day shipment because either they don't have any stock or techinically, they can do one day shipment for whatever reason. They shouldn't cheat customers and still charge us.
2083305
Still have not reveived and I ordered Dec. 17 and January 31 Is the last day for it to come. I am starting to worry if i am getting it or not. Terrible customer service.
576863
For a company whose business is engraving items, it doesn't make much sense to receive a plain business card case. I should have known that the company was sketchy when they said they shipped my correct order (that would arrive before the weekend before Christmas) but didn't provide me with a tracking number. Even worse, the correct order never arrived. They simply disregarded my email and made me wait longer for the correct item that probably wasn't even shipped out. Of course they were nice to offer me a full refund, but they were terrible in going about the process if it all. Instead of wasting more of my time with the company and mailing them the wrong item (as they requested without providing return shipping and rudely telling me to just tape it back up and drop it in the mail), I decided to keep it. So much for customer service...and I regret spending extra for expedited shipping for the wrong item.
930659
Terrible. Never received product from the manufacturer.
2027477
I never received the item and it took almost two weeks and 3 phone calls to get a refund.  There was no apology or explanation for the mistaken listing.  I will never purchase from this merchant and I would implore you to follow in my footsteps.  They should not be trusted and you should expect problems, followed by awful customer service.  Buyer be VERY aware.

If Amazon allowed me to give ZERO stars I would have gone with that, but 1 is the lowest allowed, so that is what they get.
717724
States item was delivered and it was not.  I would like a refund on this item ASAP.
2845587
I never received this order, customer service would not help at all. I will no longer do business with this company again. This company can't be rated, that's how bad I feel about this company,Buyers beware!!!!
1466997
I never received the item. Tried contacting the seller several times. Finally got a refund.
1823778
I never received what I ordered.  The customer service staff were professional and courteous, and I am currently waiting for my refund.  I would advise requesting or ordering a product with some sort of tracking number, because this would have saved me a lot of time in the end, and may have resulted in getting the product as well.  Lesson learned.
3660366
I never received my order , how can I get in contact with the seller