We Waited FOUR MONTHS for a Product Refund!!!
919762
The coffee machine was fine, until it broke after only five months. The poor review is because it then took another FOUR MONTHS before we ever received our refund for the returned item (we were told the refund would be issued within a few weeks). This is a pretty shameful way of conducting business!
2460062
Bought this in Oct. and finally unpacked it today to use for the first time. The Vac/Seal feature doesnt work. The only way itll work is if I hold the locking lever down. But what really makes me angry is when I called Amazon to ask about returning it, the window for the return had passed about 3 weeks prior. I hadnt unpacked it and used it until today. I can understand if someone had used a product numerous times and got bored with it and tried to return it, but this product just didn't work the way it should. And at almost $100, I should get a full refund. They sold me a product that doesnt work. Heck, I have 365 days to return a pair of $27 flip-flops to Zappos! Not well played, Amazon!
2712149
I purchased this product AS ADVERTISED knowing that the price shown was way below value. Once I received the product is was NOT what I ordered it was a much lower level scanner that was overpriced. But, that is not my problem, I sent this scanner back as requested and it has been over a month and I STILL haven't received a refund. I've made over 6 phone calls to FOGDOG and was promised that my refund would be forthcoming soon. They NEVER return calls and I AM STILL WAITING for my refund.

I would love to speak with a representative from AMAZON about this problem but you CANNOT speak to a live person. The saying goes never say never but I promise that I will NEVER buy anthing from FOGDOG again and I am thinking of adding AMAZON to this list as well.
4936549
Terrible, two months later I did get merchandise!!!TERRIBLE
3206733
this prodt stopped produceg after 3 months  well past the return date amazon had placed on the item. so we spent $130.00 for 3 months of use
448081
Loved the product per se, however, after about four months it did not charge anymore.  I wrote to the company twice and also texted to their twitter account to report some problem.  No answer.  So if you expect the company to have any sort of customer care programme - FORGET IT.  They obviously are only after your money and drop you like a hot potato.  Moreover, they advertise their after sales service but that is really just a bunch of lies. In summary - poor product quality, and miserable after sales service.  They do not deserve your money or trust!!!
3306014
I do not understand why I do not receive a refund of my money. At least I understand that you say that I request the cancellation of the order when you are the ones that failed to hurt my business and the relationship with my client. I am bored with this issue with you are a mediocre and incompetent company aimed at cheating people. I paid them on March 22, I've been in this for two months and you're still scamming the available product.<a data-hook="product-link-linked" class="a-link-normal" href="/Led-Light-Bar-20-quot-126W-ECCPP-Adjustable-Off-Road-LED-Work-Light-Bar-Auxiliary-Driving-Lamp-Flood-Spot-Combo-Beam-For-4x4-Jeep-Cabin-UTE-SUV-ATV-Truck-Car-Boat-Fishing-excavator-engineering-vehicle/dp/B00OZCK676/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">Led Light Bar,20" 126W ECCPP Adjustable Off-Road LED Work Light Bar Auxiliary Driving Lamp Flood Spot Combo Beam For 4x4-Jeep Cabin UTE SUV ATV Truck Car Boat Fishing excavator/engineering vehicle</a>
4682884
First of all - i loved the products from the beginning. I was recommending it to friends and 5 more of them went into friends' houses.
Well, the situation changed very fast. Two of 5 were broken in several weeks after delivery and went back to Amazon. One for refund, other for exchange. Exchange unit went back in two weeks broken for refund. So 3 defective units after first month of use. Nice? Well, that's not the end at all. So after one month we have 4 units of 6 total purchased remaining. The 30 days to return to Amazon are over.
About 6 weeks after delivery two more are having problems (one if moving just in rounds and other stopping every minute). And now...  We have to deal with LG service department which is really-really bad. How they work? Here is short description of typical call to them (i already had like 20 of them trying to get this crap fixed). After spending 20-40 minutes on the phone you get somebody usually with very poor english. Then you have to spend another 10 min explaining them situation and another 10-15 waiting for them to find possible solutions in they help-lists (of course they never find it as number of options is very small). Then they take your address and promise to send box and label for shipment. I had to call back 3 times in 3 weeks to get first box. Got it. Send bot to them. Waited about 2 weeks. Got it back in damaged box. It worked a week. Then the same situation as before - nothing was fixed, no parts were changed, they just made some easy-fix and returned it.
And you know what? Two of other 4 had same situations. 1 is going to service 3rd time and second 4th time!!!

Sorry for so many words. My opinion is very simple. This is awful lemon product. LG service is awful and not helpful.
For sure no more LG bots and i will try to avoid this brand in other products also.
501817
I returned this as I felt it was greatly overpriced for the quality. Update: my return was received on Dec. 29th and my refund was received on Feb. 26th even though it stated I would receive it in 3 to 5 days.  TWO MONTHS?  Just went from two stars to one - only because zero is not an option.
1415260
This vacuum is garbage, I have owed it 4 months and it does not work, and try and get a hold of them on their 1-800 number imposiible, also their web site has been down. Once I get thru I will be asking for a full refund on this product.
984230
I ourchased this unit last October and loved it until June. In june the HDMI up sampling started to cut out. After a month of figuring out it was the reveiver, I called support. I was given the number of a local service center in Baltimore. (By local they meant a 45 minute drive to the other side of town). After a month of waiting I was called and told that there is a problem with this line and they are waiting on parts that are on back order. I called Onkyo cutomer care and was very rudely told that there was nothing they were willing to do I would have to wait for the parts to come in. They are projecting that the order will come on September 30th so I am guessing it will be mid October before I get my Receiver and that is if there are enough parts to get to mine. The Baltimore shop has six other units alone.

The product is great, if you have a problem you are going to be on your own, service centers are very spread out and the customer care is non existant.

Spend a few extra dollars and get a product with better service.

I have filed a complaint with better business but wanted to warn people abotu the service.
4589191
This was the reply I received when trying to return this coat that was 4 sizes smaller than it ought...

Hi, thanks for your contact. in order to save time and maintain good customer satisfaction, you don't need to return the item back to us(since it costs time and you also need to pay the return shipping cost),we will give you a partial refund of $9 within 7 business days,and you can also keep the item,no need to return it to us,how do you think about this?

I paid $70 for this coat and they want to saddle me with it and give me $9 back?! And there was no invoice in the pkg when I received it. These folk are awful. RUN!
4655087
We were confirmed amazon-a-holics, until today.
I haven't been this angry with a business in a long time.  We are a nine (yes..NINE) kindle family, ranging from one of the first kindles sold to a recent Fire HDX.  And thousands and thousands spent with amazon annually, ,not only in books but across the board.
My son's kindle stopped functioning right before he left for university this summer.  He was desperate to have it replaced  before he left.  When I called I was told that it was a model that was no longer being serviced but that they could offer me a new (small) Fire HD for a great price.  He was happy with the replacement.  Until he asked for a magnetic origami cover for Christmas.  He's hard to buy for so we were happy to have a good gift.  Christmas morning it didn't fit his Fire.  After almost two weeks and multiple conversations, inquiries and chats, Amazon finally admits that no matter what information we were told, what we were sent was a first generation, obsolete model of a Fire.  Do they offer to make it right...even with me offering to pay the difference to return it for the new model.  Nope...after hours of dissembling their best offer is 80% of what we paid to return it, on the theory that we are over the allowable return date.  Funny since the only reason we knew that they baited and switched us is because the case didn't fit.  Did we ever get an apology...no way.  An explanation for why even our order history information doesn't note that they sent us an out of date/obsolete item?  Not...they now confirm that they sent us the obsolete item, but no apologies.  I should ahve somehow intuited that it was an obsolete item by looking at it.  We are done with Amazon...and this is our warning to you that perhaps you should be too.  Say goodbye to our business Amazon.  What could have been a 10 minute transaction, results in a total fail for you and your customer service.  I say buy an IPAD...at least you know that Apple stands behind their products and behind their customer service agreements.  If there's one thing I can't stand it is to be lied to and patronized.
3517992
What is happening with my refund?  I've returned this item more than 2 weeks. ..the item is really nice but didn't fit as expected. ..I need my refund asap. ..why is it taking so long?
4633199
I got the Zen Touch 40 gig about 1 month ago. Like everyone here, I did some research, and decided this gave the best bang for the buck. Which it does. But.

1) I bought an accessory: FM Wired Remote Control.

Glance at the name. Do you, like me, assumed this implied a gadget that's wireless? So you can maybe activate your player from across the room? I freely admit its my fault for not reading carefully enough, that the product was a "WIRED" remote control, but put wire and remote together, and what comes to mind?

2) The MP3 player had great sound. Then on day 2, when I was out walking, a song suddenly skipped once. I shrugged. 15 minutes later, it skipped again, and this time the screen froze. I couldn't shut down, couldn't do anything.  Since I got a lemon, and was not completely satisfied, I decided to return it for a refund.

3) I returned it on the next business day, emailed and called. The product was broken, but I had to pay shipping.

4) Creative customer support refunded my purchase, less the warranty purchase price in 1 week.

5) By the way, their phone support only works Mon-Fri business hours. I decided to both phone and email to ask for a refund of the warranty.

6) Phone support told me my warranty refund is in process. Then tonight (2 weeks after my first email/phone call) I received an email telling me if I want a refund for the warranty of their shoddy product, I have to send in serial numbers and T&C I no longer possess and get the details to them by snail mail in 2 days time. If this reaches them after 2 days, I lose >50% of the warranty purchase price.

------------------

So, this sums up my experience with Creative.

1) Product is cheap, but with a reason. They skimp on product support and customer care.

2) They practise dishonourable methods to screw customers out of their money.

I strongly advise you not to buy this mp3 player.
3049842
ordered it 3/31, checked on it several times, never rec'd. NEVER got a response from the vendor, NEVER got any communication (other than autogenerated) from Amazon.

WE ARE SHOPPING ELSEWHERE NOW. But sure would like to know if we will be able to get our money back....

A LITTLE HELP, AMAZON???
3567706
Am waiting for a return shipping label to be mailed to me asap so that I can return the item back for a full refund!!!