The case itself is great, but the handle shredded easily with moderate-regular use
921253
The case itself is great, but the handle shredded easily with moderate-regular use. Was used for carrying a portable am/fm Sony radio.
4632483
I was really liking this case but after just a few uses the handle is ripping off.  It is handy and fits the grill well but durability is poor.
3329202
Great looking case.  Fits perfectly on my Samsung S5.  The main bummer is the little place where the handle attaches has ripped out with only moderate "wrist usage".  I mean, the handle is to put around your wrist when carrying occasionally, right?  Well sadly that didn't last long.  But the case is still pretty.
3272221
I got this case, and have filled it near to the brim with old games and movies.  It's stylish, it's tight so everything stays in place, and it's portable.  Only problem is I've had it for 2 days and have barely touched it besides putting DVDs into it, and the stitching on the handle is comming undone right where it attaches to the now heavy case.  Waiting for it to just tear off and the case to drop.
3623117
This is a nice case that fit perfectly and was relatively easy to get on and off after some practice. I used it daily for about 8 months and even though I experienced no major drops or bends during that time, the outer hard plastic part broke, leaving just an ugly, black, soft plastic sleeve. Wish that it would have lasted a little longer, but happy with it while it was intact.
375498
The aesthetic on this case is fantastic, and it seems very durable -- it could take a good knock on the corner and the phone would come out fine.

The only drawback deals with the side buttons. First, it took about an hour or two of fiddling with the phone at first (perhaps loosening something up?) before I was able to get the volume rocker to function properly. It still seems a little bit skewed... as if the button isn't lining up 100% or that the rocker doesn't have full range of motion. Second, the power button seems to be very easy to accidentally hit -- not a huge deal, but it was a little bit more difficult to accidentally turn the phone on without this case.

Overall, I like it a lot and there aren't any cases I would prefer over it. It adds nearly zero bulk and slides in and out of the pocket very easily.

Edit:

After a few months with this case, unfortunately it broke. The weak point was near the battery, where the shell around the perimeter of the case is at its thinnest. The case broke at this point, leaving the metal perimeter to fall off. Without that perimeter, the buttons are unusable and the case is effectively useless.

I liked this case while it worked, but that was a lot of money to spend on case that wouldn't hold up for even six months.
640506
I carry a knife daily for very moderate use opening packages, cutting small diameter rope.  The knife works well for that and the "skateboard" grip is very practical.

The downside is that the knife started falling apart after only a few weeks of carring.  I found a very small screw in my pocket and assumed it came from the knife but could not see from where.  I had to take the knife apart to see the internal workings.  The external screws were very loose already and once inside I realized that one of the screws had already fallen out and was lost, and the other was very loose.  If they would use a little lock-tight on all of the screws it would be a much better knife but right now I am walking around with a knife that is missing an internal screw and I practically had to rebuild it myself after only about 4 weeks of carrying.
960493
I want to preface the majority of this review by saying this case excels in its intended function - no matter whether my guitar flew as a carry-on or had to be gate-checked, I was able to rest easy. The hard shell fits the guitar like a glove, and provides ample protection for the contents.

However, the brilliance of the case is directly undercut by a flaw in the handle. After limited use (2 trips to and from airport), one of the metal rings connecting the handle to the case came loose, causing the handle to pop off infrequently. This was at first just a minor annoyance; however, continuing to use the case weakened the ring further, leading to more frequent instances where the front end of the handle would pop off kid-stride after I had seemingly just fixed it.

I sought out a local hardware shop and attempted to fix the problem by using a set of pliers to push the metal rings together; while this temporarily solved the handle coming off suddenly, such a fix weakened the ring further and led to increasingly frequent instances of the problem as time went on.

After a month of use, I have been essentially dragging this case around Europe. Trying to reattach the handle is pointless, as repeated attempts to clench the metal rings tight means they slip off time and time again. While I quite enjoy the durability of this case, the logistics of having to manhandle it through airports and city streets isn't worth the trouble.
1047622
At first, I really liked this case. I was so happy because it exceeded my expectations on first use. I usually do not like the color pink and I found the case quite visually appealing. However, after only 3 days of use, the case started cracking. The exterior is tough, but the interior wears down quite quickly. I am a bit disappointed because I like products that are durable. Would be a 5/5 if it was more durable.
2506483
Son loved the case and was excited about using it when it arrived.  Unfortunately, the outer holder was too loose and allowed the phone to fall out of it.  Within days the clip broke off.  The actual body case fits well and is of good construct... if the holder had been the same quality would have easily given this a five star.
11684
The brush head on this grill brush does a great job of easily cleaning off residue.  However, I am only giving it 3 stars because after just one week of use the leather tie at the end broke off (I needed it to secure the brush to my grill) and the plastic handle melted while resting on the tray next to the grill.
1514787
The case itself was my favorite case on my phone I've ever had. The fit and the feel was perfect all around, I even got several people to mistake it as a new iPhone upon seeing my S4 in the case. The reason this item gets only 4 stars is because the plastic frame broke quickly. Every time, you place the case on and off, you risk the frame cracking in half. Also, if you're using a non standard s4 charger, like one of the older or shorter Android chargers, it will NOT fit with this case on, meaning you will have to take it off and risk cracking the frame.
613160
Great case but the clip broke within weeks- not happy because I loved it so much
2856001
I love the look and functionality of the case -- I felt like it protected the screen well in my purse, and I even dropped my phone a few times with no real damage. There is one unfortunate issue, however, and I think it might be a deal breaker. About 5 months into the purchase, the right side of the clip-in holder started cracking/breaking, and it finally just fell/broke off entirely (on both sides of the top now). So the phone can slip out very easily now. I think this is just from the wear of removing the phone occasionally (this is the only case I use for it, so not removed very often). I get a lot of inquiries and compliments on this case, but sadly until that plastic is more durable, I can't see myself purchasing again. Everything else about this purchase was excellent, however... I hope they improve the materials soon!
2290985
I've bought this case 3 times for different people, mostly because of the Wirecutter review.  My case cracked around the camera hole after about half a year so the company replaced it.  The replacement lasted about a year before cracking on the corner. It's...fine but I wouldn't expect more than a year's use. I upgraded to something a little thicker with soft edges, I think the hard back case makes it more likely to crack.
4580777
The case breaks so easily that I have to replace after a month or two. Other than that, everything is great.
2336299
I loved this product and originally gave it 5 stars. However, after several months of use, the part that connects the strap to the case frayed and was hanging by only a few threads. Luckily I noticed this before it completely broke and my laptop came crashing to the floor. I ended up have to cut the strap off and now have to use it with just the handles which is very difficult for me! I need a laptop case with a strap that is reinforced and will not rip about over time! :(