Recommend this product, but poor communication when there's an issue
919290
Great product and good quality, but I was missing the pink lanyard! I wrote them about it and never got a response.
1138786
This is one of those things that seemed practical at first. I bought it for my wife to help her more efficiently type complex emails. She initially used it for that purpose, but now it's collecting dust in a corner.

Edit: Anker customer service contacted me with concerns that there was an issue with the order. To be fair, there was no issue with the keyboard itself, so I'm bumping up my review to four stars. Their concern about customer satisfaction alone deserves a bump on its own. The issue was instead related to its usefulness (or lack thereof), and not to a product defect. It works as expected.
3156170
I have had two older models of this product for a few years now. They sometimes worked, other times did not. They were not very easy to install and setup initially, but when they did work, they provided a good value since it lowered significantly the money I spent on international calls and they gave me the option to have a landline phone in USA without a monthly fee, but only because google voice provided that kind of service free of charge. Recently, the system has stopped working to receive and place calls in USA. The devices would stop working every now and then, but the issue would quickly be discovered as being lack of internet connection due to the internet router, modem, internet company or lack of electricity. Other times the issue would be more difficult to find and solve and it would require entering the account on the obihai website to try to troubleshoot the problem. I just had to do that again today, after putting off for a number of weeks. I do not need this service or device to work that badly. I have a cellphone, internet connection and international calling plans I use much more often. When I did log into my account on the Obihai website, they had this warning message written with red bold letters:

"The OBi100 and OBi110 has reached it's end of life (EOL) status and are no longer supported.
Please upgrade to a more recent OBi device to receive support.
Recommended devices to upgrade to:
OBi200
OBi202"

This makes me wonder if they actually switched off their devices to make me buy other ones that they will switch off in a few years like it seems they did these ones, just because they would want me to buy some other crap (bad products, bad services) from them. Of course, it could be google that turned off their free voice service, but from my troubleshooting on the obihai account page, that does not seem to be the case and Obihai shamelessly turned off the devices or the service from these devices. They surely do send quite a few uninvited and unsolicited emails with advertising to my email addresses. I think I tried to unsubscribe a few times, but they shamelessly keep sending them, so I had to set up my email account that their emails go straight to the junk folder.

If one really needs VoIP products and services, I think one should look somewhere else since this company is not a reliable one. I am thinking  I might have to try Cisco. I actually worked as low end VOIP technician at one point in my life and I remember switching to their more expensive products made a huge difference in up time in the company I was working at the time.
3681496
The sound improvement achieved from this product is very good - that's why I'm purchasing another after only 7 months of use.  In my case, however, it stopped working - faulty connection to both my ipad and iphone.  Going this route to avoid the hassle with customer service.  Agree with others that the VERY brightly lit button is a major distraction, especially when watching videos on the ipad.
4652159
like the title goes, this thing works perfectly....when it's actually working. i've had this product for over a year and for the price i paid, i was hoping for a decent functioning wireless headset.

pros:

comfortable, great sound, great mic, secure, convenient

cons:

loses sync constantly no matter how close or how far you are from the receiver. you know it's happening when you the sound from your music/games/tv shows/movies start to become really broken up. it sounds like the sound was dipped in water or something. then the sound cuts out and you hear a high pitch "eeeeeeee" noise. after that, the headphones try to re-sync with the receiver and everything returns to normal. if this happened once in a while, i would be ok but this happens very sporadically. sometimes it happens once in a few hours while other times, it's going on and off every 2 minutes. reading through the forums and trying to get help through tech support doesn't provide a fix. supposedly it has something to do with the other wireless devices being on the same frequency that are interfering with each other. after i changed the frequency on my computer settings, it still does that and the manufacturer doesn't seem like they'll be addressing the issue at all.

i was planning to get a second one shortly after getting this one and i'm glad i refrained. i would not recommend this product to anyone that has a wireless router, wireless keyboard/mouse, cell phone, tablet, or anything else that is electronic and wireless around their house.
3375996
Great product, works as advertised. But I have two problems with this device. Not only does it give a faint but noticeable ringing noise, it also drops my connection every hour which is a real deal breaker to me as a gamer. I will be returning the product for a different extender.
1544628
*EDIT*  I am bumping up my review for this product due to the company's conscientious service and support.  The company responded very quickly to my original review, and worked with me to resolve my issues with the product.  As it turns out, the cable does not work with my drive due to excessive power draw from the drive itself.  This was identified by Inateck after sending them a photo of the drive specification label.  Inateck has taken steps to resolve my issue, and I am extremely impressed with their high level of service -- especially for such a low-cost item.  Some companies care about their customers, and I add Inateck to that very small list.  GREAT SERVICE!

*Previous Review*
I could change this review if a work-around is discovered, but I have not had good success using this with my Macbook Pro.  I'm connecting it to a Samsung 500 Gig SSD.  I've tried using it with OneDrive and as a simple storage drive, but for some reason, it looses connectivity during transfers.  I've formatted the drive as ExFAT and NTFS, but neither works properly.  Transfers of data halt in the middle.  OneDrive locks up, and simple bulk file transfers stop in the middle.  Switching to an NTFS-formatted external Seagate BackupPlus drive with USB connection works fine, so it's not the port, OneDrive, or file transfer method.  The drive came from my PC and ran fine for a year in that device, so it's not the SSD itself.

Very disappointing.  I gave two stars rather than one as the design of the cable is very well done.  I just wish it worked.
242877
When I first purchased this product, I would have given it 5 starts, it's impressive and fit the need. We had to bounce a TV Signal from the bedroom, to a spare room and worked great. The picture and sound on point, and we were very happy that we didn't have to run a physical to this odd location. After about 8 months, we began to notice that the sound went off, in and out, occasionally, then about 2 weeks ago the video and audio both began to drop out. There were no external causes (new devices/interference, temperature change issues) and we temperature remained the same in this location, but I noticed that the receiver ran hot. I'm suspecting this was the issue, and reached out to Nyrius.

This is when I moved to two stars. Their customer service requires significant improvement. These devices are not cheap, and very novel, therefore you should be able to reach someone on the phone. Their chat option was very slow to respond, and the when I told them what was going on, they suggested to place the product "in a cooler place." It summer time, and we keep the air conditioners on constantly. In addition the chat person suggested that I start a repair order, which would take 4-6 weeks. Aint nobody got time for that!

Now i'm just dealing with re-setting the units constantly when I want to watch TV for awhile, but it will only stay on for 15-20 minutes before losing signal.

For the price I paid, there should be more longevity, and assistance from the company when help is needed.
190085
The great thing is it arrived exactly as described. It also was already charged, and paired very easily with my iPhone 5 and MacBook Pro laptop. The features all work as described.

Except.
Sometimes phone usage through it was static-y, even when only a foot away from the phone.
Using it occasionally interfered with my bluetooth keyboard and mouse - unexpectedly, and erratically.
And it is not compatible with the primary feature I wanted it for - so that I can switch back and forth from my phone to Apple Messages audio chat. It works as a microphone for Apple Messages, but not for sound output. It reverts back to the laptop's internal speakers, defeating the whole point.
After numerous exchanges with both Plantronics and Apple, Apple decided their answer was 'it is not compatible." Plantronics has yet to offer any kind of valuable feedback.
And now that I have tried to find a solution to this one issue for a MONTH, my return period has expired.
Anyone want to buy it from me? =)
3732761
Provides excellent phone service, HOWEVER, customer service is extremely weak.  Tying to port a number is a mind numbing task that takes forever..  Part of issue is Vonage not giving up number easily, the other is just poor customer service...

If not porting a number, product sets up quickly and clarity is excellent
1998816
When it works, this product is very good (4 stars).  However, it didn't have a great range from my wifi/modem (45 feet, no material walls to interrupt the signal), so I subsequently needed to also purchase a wifi booster which solved the initial problem.  However, when it recently stopped recording for reasons unknown to Ring Support, I learned it needed to be reset which requires your physical presence at the doorbell, including dismantling the doorbell cover, pressing a reset button, and more.  Having purchased this device for a vacation home where I am absent for many months at a time, when the doorbell for no apparent reason went offline after the first 6 weeks, it became essentially useless unless I find someone to go to my home and follow the various instructions as to how to reset the device.  And of course, if it happens again in a day or a week, or whatever, then the reset drill has to be repeated.  I had anticipated that if these devices went off line due to a power outage, internet outage or otherwise, they could be reset remotely either automatically or via the Ring App as can be done with other remote cameras of similar price, however, apparently this is not the case.  I never would have purchased this product if I had understood these shortcomings.  One would think people who buy these types of items would need them to work/keep working on an ongoing basis, otherwise it defeats a good portion of its purpose.  Ring Support basically told me: sorry, that's the way it is/they can't do anything about it.
2658369
Setup was easy and product looks nice.

However, as other folks here have reported it frequently drops connection and takes a few moments to reconnect. It's happens so frequently that while it does technically extend the range of my network I can't stream, transfer large files or even effectively surf the web as I'll often have to wait for this unit to reconnect.

I noticed that other people here that have mentioned this same problem got a comment back on their review from Netgear saying to email them at amazon@netgear.com. I thought that was a sign of impressive customer service so before posting my review, I sent an email to that address. However, I got an immediate bounce back message from their mail server. I was willing to hold onto this item and try to troubleshoot with their help until that. At this point, it's not worth the effort.

I will be returning this item as faulty ASAP.

Also, just for the sake of you the reader, I'm an IT professional with multiple networking related certifications so it is definitely not user error.
2114980
Product worked fine, initially, for a while, and then I suddenly experienced a repeated failure of my device (iPhone) to connect with the extender. The message "no internet connection" kept popping up while attempting to use the extender to connect to WiFi. It appears that there may be an issue regarding the channel settings (40, 44, 153, etc.) for WiFi bands (2.5 GHz and 5 GHz) on the extender and my wireless router. To be clear, it wasn't a MAC filter issue or firmware upgrade issue either. It seems that others have had similar issues and there are a couple of fixes, with the easy one "appearing" to be (best-of-luck!) a change to the channel settings for the WiFi bands on both the extender the wireless router (some experimentation required!). The other fix is much more laborious and not worth the trouble. From reviewing the correspondence among the Netgear community support website, it seems that Netgear tech support has been aware of the issue, but not provided a solution regarding this...OR...informed extender buyers about this potential issue. Troubleshooting this issue has taken a good bit of time and Netgear should do more to address this issue. This is particularly annoying for non-tech individuals who are looking for smooth ("seamless") integration of the extender with their existing wireless router and connected devices.
3491472
I read many wonderful reviews about this particular headset before buying it. It has received top rankings at many review sites, so I thought the purchase was a no-brainer.

When it works, it works well. For about the first two weeks, it paired with my iPhone4 perfectly and the call quality was great on both ends.

A few days ago, I started hearing a LOT of static coming through the headset during calls. To ensure it wasn't just the call quality, I turned off the headset and switched to using the iPhone. The calls were very clear when not using the jawbone. So then I started web searching. If you simply do a web search for "static in jawbone bluetooth," you'll run across many sites that talk about this problem. Apparently, it's a very widespread and well-known issue. I can't believe it isn't discussed more here in the Amazon reviews. The most irritating thing is, one of the top sites that turns up with that search is a forum on the jawbone website. They have responded (nothing helpful), so they're aware of the issue ... and the forums have been running for several months now. This problem has been around for quite some time and it seems they're doing little to fix it. Either that, or they're just not communicating. Either way, it's very frustrating. I would absolutely not purchase this product without monitoring the forums and waiting for them to find a fix.

If they fix it, they have a great product on their hands. Everything else about it is as advertised.
1260872
These units worked very well in "practice runs".  However, during a move, we were in two separate vehicles and had troubles communicating, especially in areas where there were mountains around us.  I don't want to blame the units entirely - it could have some "user problems".
1230821
this product works really well for others, but i got a faulty one, so it didn't work. i would have given it a lower rating, but the tech support was superb, and the sellers gave me a prompt refund when i returned it. i'd consider getting another one.
3213722
The product works fairly well and the audio sounds good.  I tested at the park and got about 200-250' range.  Only two stars for two reasons:  the transmitters are cheaply built despite the good range and decent audio, one transmitter quit working suddenly less than a month after purchase, and when I attempted to contact customer service, I got no reply.  It's a decent product for the money, but they need to improve customer service.  If I ever hear back from them, maybe I'll improve my my rating.