amazon probably lost a great customer to be, over this order. beware
934487
Very shady company, tracking package was difficult. Took nearly a month to get. Sized in asian sizes, not good, becareful of anything associated with Zeegoo. Put such a sour taste in my mouth that I will most likely never order from amazon again. Customer service from amazon was a bad experience, with a follow up from supervisor Shawn, from washington state call center that never happened. Many attempts to get my concerns over business practices as well as to get the followup with no luck. Amazon is not good with keeping their word
1007371
My Fire TV Stick was working fine until I moved. Then, it would not hold the WiFi signal at my new location. (All my other wireless devices connected and held their connections.)  Although the technical support staff tried to trouble-shoot, their conclusion was to replace the stick. Days later, I discover that the item is no longer in stock, and there is no date when it might be available again.

This has proven to be my worst experience with Amazon ever. I have been a customer AND a book seller on Amazon since the 1990s. So, I am dumbfounded to experience such a level of failure to communicate. I should have been told the item was no longer in stock. I would have appreciated some suggestions about alternative items...and I still would appreciate suggestions. Chances are HIGH that I would take the suggestion and purchase it from Amazon. But I must let it be known that Amazon dropped the ball on this one. This makes me think the Fire TV Stick must have been discovered to be flawed or have lots of bugs.

This experience is not at all typical of the service I usually receive from Amazon. Everyone is entited to a bad day now and then. I do hope the company will address this issue, though. That would be standard operating procedure for Amazon.
1404525
Folks, if you want your text book on time, and being delivered as ordered, go with Amazon, pay the price and be done!
I have had some terrible and costly choices trying to save a few bucks ordering from other business entities (through Amazon connections).  Really, it is not worth the trouble.  I refrain from mentioning the book store on this review, but be assured, I will make my mention accordingly.
Herb
3847827
Be careful if you want to order this product because Amazon has not existence of it, although it is offered in 2 or 3 weeks. I placed my order in March (two months ago)and never arrived. Finally Amazon cancelled my order. What can I do?
3882948
I am not sure how amazon can recommend these kind of shoppers.
First of all the product did not reach me for 5 weeks. After few calls, it was shipped and finally I found that the received product was not the product I ordered.

Finally I bought my required somewhere else because I did not want to wait another 5-6 weeks to get a wrong product.

Hope amazon will take this feedback seriously.
2114137
The product I purchased from Amazon has been working very well. Time will tell if it holds up. My only problem is the notice Amazon and Bill Me Later no longer are doing business. Why I don't know, and I don't know who broke it off. Thank You
2932603
I purchased this item from the Reader Site through Amazon.  I had gone to my local bookstore, which has a Spanish section, to see if they had it.  They did not, but told me they could order it, and I could have it in a couple weeks.  I decided to go through Amazon instead, always having had good experiences in the past.  THIS WAS A MISTAKE IN THIS CASE!  I was told the item would arrive within a month.  When it did not, I wrote to the Readers Site, which said it had been shipped and to give it another day or two.  When it still didn't arrive, I was sent a USPS tracking number, which I had to call the USPS with to find out the status(why the Readers Site couldn't do that, I don't know).  USPS had no record of the tracking number.  I wrote the Readers Site and told them this and that I expected a prompt response.  After four or five days, I finally contacted Amazon, who did an investigation, and I was refunded the money.
3064185
It's unbelievable to notice Amazon Customer service is bad! Yet another outsourced service! The rep, had no clue on matching the price-drop!
3317828
I have been an Amazon prime member for a few years now. For a few years when Amazon promised to deliver in 2 days they did. NO MORE. I have had multiple deliveries not make it when they were supposed to. I am careful to look at when an item will deliver, sometimes finding a different option if it won't deliver on time. Today I waited for a delivey all day which tracked as out for delivery by 8. At 8 sharp it changed to say it was late and now will deliver in a few days. What crap is that. I even called Amazon when I ordered it, as the delivery date changed right after I ordered it and I needed this item in the 2 days I pay for by being an Amazon prime member. I Called Amazon, nothing they can do as they used USPS and they aren't open till Monday. I will be going on my trip without the item which I really needed for my trip. For my inconvenience they offered $5.00 credit.  No thanks, that doesn't do anything for me. Screwed by Amazon. This was a really important delivery.
4105783
usually amazon does a great job when it comes to sending the correct item to me, but this time they failed...they weren't even the ones that I ordered.....so upset
2752974
I don't know how the hell Amazon gets away with taking my money and not shipping me what I paid for.  I never got, my journey never got it.
4821590
Sorry, the book is great.  But it is pure frustration with Amazon.  Third time I have been ripped off with orders only partially fulfilled and charged fully.  I ordered 6 of these books for gifts, paid for 6 books, and only 3 were delivered.  I complained.  No response from Amazon.  Similar event happened twice before in last 6 months, after 10 years of shopping almost exclusively with Amazon with no problems.  There is either an internal gang ripping them off, or total collapse of management competence.  If this had been the first year of operation, this level of incompetence would have doomed the company, it will now, it just may take longer. Sad.
4055914
I regret that I placed this order. Totally bad experience. I need it so badly when we lost the power. Therefore, I ordered online and believe it will deliever on time with one day shipment so I paid extra shippinig fee. I shouldn't becuase I am Amazon prime member and the item I ordered was eligible for 2 days free delivery. Now, I paid more without knowing where is my order. I ordered on Nov 1 and they said they delievered and I will received by Nov 8. This is not even 2 day delivery. They should refund me the money. The worse thing is I can't contact vendor at all, so I can only left a feedback. Actually, this order completely useless. I don't need it now and I still haven't received the item yet. No customer service, no tracking and no allow to make any change now.
They should tell customer this is not available with one day shipment because either they don't have any stock or techinically, they can do one day shipment for whatever reason. They shouldn't cheat customers and still charge us.
2782690
This was an unfortunate experience that Ive had with Amazon. 95% or the time its spot on.  I wasn't going to say anything either until I received a notification from Amazon asking me how my experience was on this specific product. Which is kind of bizarre considering I purchased the Redbull about a month ago, and this has been the only recent problem that Ive had with Amazon. Also, out of all my recent orders, this order was a birthday gift to my boyfriend. The box was soaked with 3 exploded Redbull. Also, I received and still have a redbull, unopened, yet 1/3rd filled. My boyfriend was happy I got the Redbull for him,  but was disappointed that he only got 8 Redbull... when I paid for 12. Maybe it was Redbulls fault, maybe it was Amazons. Who knows. Amazon, if you asked me about my recent purchases... juul skin, screen protectors etc... I would have said 5/5! Awesome, great, thanks... But some how you knew Amazon, that I wasn't happy with the Redbull. I guess thats my fault for being lazy and not going to the grocery store for it.
1897907
If you google for this product you will see this: This tipe of cable doesn't exist.
I got the product in mail today and guess what? IS NOT WOOORKING  !!!
This guys "eForCity.com" stolen my money. And to be honest... AMAZON is involved in this to. they sell their products. Is 3 time when this happen.
They make you to pay for return which is more then the product.  So, WHAT NOW ????
2609161
Received shipment today of 2 cards but even though outside is labeled Class 6 inside were Class 10 cards.  This would have been a bonus if my device could have used them but unfortunately it cannot.  Left feedback but cannot locate a contact seller link.  Amazon is sending a return label to eliminate personal expense but will now have to wait 10+ days for a refund.  I'm not sure where the error in packaging happened but I don't have confidence to order a replacement from this vendor.

As usual when problems arise this was a time sensitive need.  I'm confident that eventually this will all get straightened out but it is doubtful that it will happen in time to meet the original need.  If there is a way to contact vendors it would be great to make it easy to find on the order page or as an option when something needs to be returned.  This is the first problem I've ever had with an Amazon.com purchase but it still doesn't feel good when it happens and the delay for the refund just makes it more unpleasant when it means the need date will be missed.
534209
I called AMAZON AND this vendor first thing after ordering (AFTER FIRST PHONING AMAZON WHO SAID I HAD TO CONTACT THEM DIRECT), when I discovered I had ordered the wrong part -- no response, but lo and behold I was charged immediately...and did receive the product.

Please have your seller contact me and send a pick up tag -- I should not pay for return shipping and do expect a complete refund.

VERY, VERY BAD SERVICE ON THE PART OF AMAZON AND THE END SELLER!!!!!!!!!!!!!!!