HP XB 2000 was a catastrophe!!!!
925242
I bought this for my son, who has a disability and uses a laptop with voice recognition software.  Voice recognition software files are huge, and we thought the 250 gig hard drive would be a real good thing to have to back them up.  Well, evidently, the XB 2000 is not compatible with the voice recognition software.  As soon as he installed the base, his VRS crashed, and we haven't been able to recover it.  HP phone support quite simply BITES!  All the tech could tell me to do in his English-as-a-second-language accent was to run system restore, then blame the software.  So now my son has lost ALL his voice user files, just in time for his first semester at college.  Angry doesn't even begin to describe how I feel about this, but was glad to find out how crappy the support is before we bought another laptop from HP for the next kid.
3219167
Like all HP monitors it fails in less than 2 years, do not buy its pure garbage I suggest you spend your money elsewhere
399778
Literally zero storage. I don't have a single thing saved on this laptop (in terms of documents, pictures and such) and almost ALL of the storage space is taken up with Windows 10 updates and system files. I can't delete anything on the laptop in order to get the latest Windows update. I've tried disk clean up, defrag, tons of advice/videos on how to clean up the laptop to create more space. All to no avail. Turns out that there are a ton of people out there that have the same issues. "Glorified Paperweight" is true!!! Worthless. I will NEVER purchase an HP laptop again. Lenovo and Dell are all I need! Thanks for helping me make that quick decision HP!
2433509
I received this laptop 2 days ago, was very excited about it. The bottom of the laptop was missing 2 screws out of 4, was kind of odd, but oh well it's a refurb. Tried turning it on, it would shut off after 3-4 seconds. So, I took of the back to see if I can find anything wrong. Guess what?? BOTH MEMORY CHIPS WERE MISSING. It came with zero memory instead of 8 GB. I also noticed that ALL THE screws were missing from the hard drive case, which was the wrong hard drive anyways. I just submitted a refund request.
How can it be a certified refurb if it didn't have memory chips in it and it wouldn't even turn on???
4764542
We have an HP All-in-One.  We had repeated issue with it not booting up during the first year we owned this computer..  A blue screen would come up saying HARD DRIVE ERROR.  I called HP several times, they would run a Hard Dirive Test, it would start to work, and then say it was a software error. I hired Quotec, HP's 3rd party software repair service.  They have worked on it many times, but just after the year warranty expired the hard drive issue became permanent.  We could no longer get the computer to boot up. I had the hard drive replace at my own expense, and now we are having the same issue with the new hard drive.  This is the worst computer I have ever purchased.  I will never buy another HP.  I have 2 Lenovo all-in-one computers that have never given me any issues.
3708843
I've made this printer purchase Nov 28, 2011. The moment I ran into problems with this printer I should of called HP tech support instead of procrastinate until now. So I am at fault at that. However what I am about to say about this is blasphemous and total malpractice of retail sales.

When I got the package the box itself containing the printer seemed to be semi-opened but I shrugged it off not caring much about it. Boy was I wrong.

When I bought this machine it was never disclosed to me or titled that this machine was 2ND HAND OR REFURBISHED. If I had knew I WOULD NOT AT ALL BOTHER TO BUY IT. I NEVER EVER BOUGHT REFURBISHED PRODUCTS IN MY ENTIRE LIFE!

I called and HP tech support told me this machine was registered February 2010. Going back to my purchase date of November 2011 I've been cheated for almost 2 years before I got my hand on this machine.

I work as IT for a living. I recommend HP for almost 2 decades to anyone looking for personal new printer/workstation machines. I am not stupid or complete total tool but this machine is a PIECE OF JUNK that is not even worth my time to fight with HP getting this junk replaced as I would rather get a sledge hammer, smash it and piss on it. The software for this machine is extremely bugged, the built-in wifi is horrible, and the hardware inside the printer par at best. I CANNOT GET THIS MACHINE TO PERFORM CONSISTENTLY GOOD EVERYTIME. Either the machine can't pick up paper with the rollers from the paper tray, wifi configuration information gets wiped off everytime I power off or restart the machine or the information screen just freezes and I have to just unplug the machine from the power cable in back.

Now even if this machine was label as refurbished and assuming it had gone through proper HP inspection for certification as proper working refurbished item wouldn't they or at least shouldn't they extend the warranty prior for release from the company? If this thing was refurbished I am going to assume problems will occur again with this machine whether its same problem or not.

In the end not only am I totally uphappy at HP and the "tech support" but I am dearly sadden to see Amazon screw me over like this. Shame on you. Such dirty tactics and for better lack of transparency with their products I feel that this is a stab to the back. I understand that there is just way too much inventory coming in and out from their warehouse but I am sure that when you receive these shipment of printers HP should have disclosed to you the condition of the printers they gave to you.

I will continue to be customer at Amazon as I am always looking for better deal but I will never ever purchase another HP printer or make any printer purchases from Amazon again.
1234893
As soon i was able to build my system up I found out that my mobo wasn't able to detect and use an official supported ram... Asus QA process for the motherboards needs to be remade from the ground up. And even more the little brother of the rampage extreme....
3968322
The specs on this laptop are awesome, but when I turned it on and started loading my programs it started to freeze, then the BSOD. I don't remember the last time I had a BSOD. So I did everything I could short of formatting the hard drive and SSD and reinstalling windows. This included restoring windows to factory, updating the BIOS and all drivers and the problem still existed no matter what I did. I contacted the seller and they basically said tough S***. If I can fix this problem it might be a decent laptop, but if I can't, its $900 down the drain. I would say stay away from this laptop and seller.
1927722
It takes a person to have a computer for over a year in order to even tell you about it.  Yes when you first get it, the computer is limitless and amazing. Long battery life gives you absolute happiness.

THE BATTERLIFE WAS CUT WITHIN 6 MONTHS!  I went from 5-6 hours to 1-2 hours.  ON THE SAME ENERGY SETTINGS!

ALSO, right when the 1-year warranty expired my computer started acting up.  It takes 5 minutes to boot, the fan keeps running and KEEPS running and MAKES AWFUL NOISE.  I tried to clean it and even had the need to open it up, but when I tried that I couldn't get to the fan (AND NO IM NO AMATEUR TO FIXING COMPUTERS IF ANYONE FROM HP WANTS TO ARGUE WITH ME).

OH! The webcam actually fell down into the screen's frame.  For some reason when I was trying to use it all I could see was black.  The cheap sticky solution they used to keep the webcam in place wasn't good enough!  I had to fix it myself... because all this happened THE DAY RIGHT AFTER MY WARANTY EXPIRED!

THE LEFT HINGE ALSO IS COMING OFF! I can't close the top properly. and the alluminum is weak!  A 60 pound dog stepped on a corner of it and it instantly bent and can't be unbent.  I HATE IT

Yes it's all nifty at first but the computer doesn't even last a year!  Computers should at least have a life span of 3 years.

I am switching to Apple officially and getting a MACBOOK. I loved PCs intill now.  This is the final straw.  I have an even bigger rant on my blog.

Sorry KEWLLET PACKARD but you use poor quality parts.  And I'm never buying from HP again. THIS IS MY FIRST AND LAST!
236405
After 4 months of buying it new (from Best buy) the hard drive was replaced because it could never read discs (dvds). This problem was fixed until recently. Then, the internet was funky. After a few weeks of the comp disconnecting from the internet by itself and crashing when I play a movie, I call Hp support. Yesterday the guy tells me that since the internet is unstable, my last option is to reset it to factory settings. Tonight, i try and the computer is not responding so that i can finish the process. THANK GOD i did not spend my own money on this thing. IT IS THE WORST COMPUTER EVER MADE. Since getting it, I hear nothing but how terrible HP is! I normally do not do reviews but I hope this company goes out of business. I have only had my computer a year (as of next week) and will most likely have to ship it off to the manufacturer AGAIN.
Do not buy this computer!!!!
3904520
I purchased this computer almost 2 years ago, and it starts freezing up and eventually crashes every 4 to 5 months.  It has had 3 motherboard's replaced!  Now, it is out of the extended warranty period (HP extended it because of the motherboard problems with this computer) AND THE MOTHER BOARD IS GOING OUT AGAIN. This is actually motherboard #5, so if you don't mind being without a computer for weeks at a time, then buy this computer, and you can also have fun staying on the phone with the wonderfull customer service dept at HP!!  Only this time, mine is completely out of waranty, so I'm going to have to replace this nightmare. Sure do wish you could give this zero or Minus stars, it doesn't deserve a "1".
2618236
Maybe it was my bad luck but I can't trust any used electronic parts anymore!! this video card was in very poor condition and failed to respond!
I wish the best to all the old Mac Power PC G5 owner, since we all payed top dollar for it less that 10 years ago, but now, you can't upgrade anymore, not much software support it, and........!!
83189
I was thrilled to buy this laptop over a year and a half ago.  It replaced a reliable Compaq laptop that lasted me over five years with no problems.  This computer looks gorgeous but the numerous bugs have been a huge issue for me.  The quick play does not work consistently- it tends to launch the entire computer - not conserving energy as it is supposed to.  The Light Scribe sounds good but is complicated and annoying to use.  The large screen is beautiful, but the computer is heavy as a result, and it gets very hot if you put it on your knees or legs.  Therefore, I spend time hunched over a table when I'd rather be holding the computer on me.

My hard drive completely crashed and HP replaced it under warrenty- but as a result- I lost all of the programs that I had paid to have cleaned and installed at Best Buy.  What a nightmare.  I am still having a problem that HP says they never noticed with their so called "diagnostics".... the caps lock will occasionally turn on without me pressing it.  When this happens, I have to either type in CAPS without punctuation - or shut down and restart my entire computer.  When this occurs mid-e-mail, believe me, it's VERY ANNOYING!!

I recently bought a new wireless printer and decided to buy an HP- thinking it would be most compatible with my laptop.  Ironically, my five year old Mac desktop found the printer, completed the software installation and printed a test page in less than half the time the software install on my HP Pavilion took.  The HP Pavilion laptop gave me 3 error messages and made me restart my computer to get to the same stage the Mac did easily and flawlessly.  I've been torn between the two formats for years - but this confirms it for me.  HP SUCKS!!!!!!!!!!!!  Avoid them.
2894995
I've had this PC since last Christmas and will NEVER buy another HP in my life because of the issues with this machine.  I should have listened to the salesman at FRY's electronics who told me a couple months earlier when I began shopping for an all-in-one computer, "I know you like HP, but his thing is not good.  It overheats since it has no fan and crashes on a regular basis!  Many people I know that have them to used their recovery disk on several occasions.  Go with something else."  But did I listen, NO.  I bought the damn thing and have experienced exactly what he said.  The PC has crashed, yet again, and since I've had the recovery CD out so many times I have no idea where I put it and can't find it.  That's okay, HP will sell me the CD for $45 plus shipping!  How nice of them.  I would run away as fast you can from this disaster.  My sister has a DELL without a problem.  Hers is older than my HP.  I'm done.  This experience has separated me from HP for life!
3855353
I have had this laptop since October 2011 and the power plug just broke off in my adapter this morning.  This is the only problem I have had with this laptop since I purchased it, but come on, this is a major part of a notebook/laptop that gets used daily!  It should be made from quality material so that it won't break under normal use!!!!
I will update this after I see how ASUS support handles the repair.  I have an RMA and the laptop gets shipped to CA today for repair.
4-23-2012
The laptop has been at the ASUS CA repair depot for over three weeks now and they say they are waiting on parts to complete the repair!  A repair depot that doesn't stock repair parts...you have got to be kidding me!
This power connector issue seems to be more of a problem than I noticed in the reviews when I purchased the laptop.  This is a very frequently used part that is of inferior quality and ASUS doesn't even stock the part that they know is inferior....OMG!
Update after I receive the laptop back....hopefully soon...yeah right...
5-7-2012 Update
My notebook is still at the depot awaiting parts.  They have "escalated" the RMA twice and I still haven't received any phone call that I was promised would happen.  This has turned into a joke.  The ASUS support website has become totally unusable.  They are obviously making changes, but the changes are preventing accessing any pertinent information on the status of the RMA at all!  I have spoken with numerous "help desk" personnel that obviously have no clue as to what is happening with my notebook.  They are reading a screen and that is all they are good for....not much at all!
I am actually speaking with a "Romaine" today that says that there are numerous people with the same issue and due to this, the parts are high in demand and hard to keep in stock.  Oh boy, doesn't that sound like an excuse for substandard parts?  It sure does to me!
If I could rate this below a "1" I would!!!!
4913153
The front right arm went up in flames so I ordered this replacement but it was bad and would not operate right at all.... Stay Away From The X160! Lesson learned after 200+ dollars :-/ wish I could do 0 stars
2199468
I bought 2 HP laptops and have had nothing but trouble.  1 laptop had to go back to the shop three times:  once because the bracket connecting the screen to the keyboard broke, once because the hard drive was defective and once because the sound card was defective.  One time I sent it to HP and they returned my computer still broken.  My other laptop had to be returned to the factory because the hard drive was defective.  I have had to do so many system restores (and in fact did one last night) and lost programs that I had to buy (Word Perfect).  Even though it was supposed to have been repaired, my itunes library still doesn't play right.  The music will skip.  This computer is a huge disappointment.  I don't even use the computer anymore because it is so annoying. Vista makes it even worse (although I think hp finally realized this.)