I just received my new cable and am having difficulty using it with my Samsung LED TV. The cable doesn't seem to connect to the optical port properly
224995
Dear Joanne,Thank you for your question regarding our BlueRigger TOSlink cable. Please contact us and we'll be more than happy to assist you with the issue.Please contact us at service@bluerigger.com if you have any additional questions.Thanks,BlueRigger LLCservice@bluerigger.com
224996
On my Samsung TV, using a similar cable, the port cover hinges aside when you push the digital optical plug in and allows it to connect. The port has a red glow around the cover when external sound is chosen in settings and the TV sound goes off. When you plug in the optical cable there is a red glow at the other end of the cable showing the optical signal is going through. I need a 10 foot cable and am ordering this one as the plug looks the same as the one I am using.
224997
Make sure you are putting it in the optical port properly it will only go in one way don't try to force in if it doesn't go in turn the cable and try again till you get the correct way
224998
It has a small translucent cap on the end that does not look like it comes off. But it does come off without trouble. That may be your issue as we tried it with the cap on first too.
224999
Hi Joane,Sorry I'm not very technically savy. got mine to work with my Panasonic TV so not sure if this cable works with Samsung LED. Hopefully someone else has same TV can help Robin
25324
I couldn't get my optical in to work at all, you're asking a lot of this cheap dated little card. I returned mine. I wish you the best of luck on this one. My hope is to save you the trouble of an RMA.
1568211
Agree with the above. First need to be sure signal is going through the cable. Make sure that the source is set to optical out.
1991665
The cable didn't work on my TV. On a computer monitor it looked amazing. Only way I can see it working is with a VGA to HDMI adapter, but you have to dish out some extra bucks. The cheap ones do not work. I tried two and the colors had a yellow hue. Test the cable first on a monitor, if its clear it works. If its still bad its possible you may have a defect.
16109
The only other thing to try would be an alternate HDMI cable, else contact AMAZON for a return/refund. good luck....mine worked great out of the box.
2137391
Have not had that issue. I have an issue with a 3D TV where the HDMI handshake on the TV end is problematic. It's mainly an annoyance as I can either delay turning on the cable box until the TV is fully up or just turn the cable box off and back on. Other than that it works fine. I would suggest trying another HDMI input device if you can for a test to eliminate any issues with your current device and try a different cable for the input. If you have more than one output device connected start with just a single output device until you have it working solidly. Also make sure that the power adapter if firmly plugged in. If the power LED also comes and goes then it might be power related. If you have another power adapter with the same plug size and polarity you might try that just to eliminate any power issues. The vendor was very responsive (as was Amazon's tech support) with troubleshooting my HDMI handshake issue so try them too.
428012
Sounds like maybe your input is on the wrong setting? My tv connects through an optical cable, so unless I chose the optical input, I won't hear it. Check your inputs and if that doesn't help re-check your connections.
465705
Signal source is Antenna. I will try the optical cable. Thanks for the response.
2271348
Same thing happened to me. Returned my cable, but haven't yet ordered a new one. Could not figure out if my tv was incompatible or my cable was defective.
997693
Make sure you are on the right component input. If that doesnt work then try it on another tv. It will let you know if the cable is bad or tv input is bad.
740270
my cable doesn't even work at all... i was waiting for feedback from amazon, but it's been so long that i had forgot about it. i was wondering is it too late to return it for another one or a refund.
1213173
Thats weird, i'm not sure, I have had a few different issues that might be cable related... just flickering out and back in. Also sometimes after being on too long... it will cut out then I have to leave it off for a bit and turn it back on maybe overheating. I have not seen this issue yet, I would change the cable, if not that probably RMA.
1414094
I got a new 25 foot HDMI cable (Mediabridge Ultra series) and it solved the problem. thanks so much
991432
I am having the same issue. The cable seems to have a kink in it. I am going to splice the wire or cut it & then reconnect it with the two freshly cut ends. Don't know if the sale just the cable
2013870
It's always possible that you got a defective cable. Try contacting Pioneer.
1613032
Have you tried to change the optical cable or the type of connection you are using. I am not sure if that would help, but you might try that. Maybe the optics are not working correctly. The delay button on the remote may also be the solution, but if it does not work maybe the cable is the problem.
197269
I bought the TV Samsung LN46A650 and I am trying to connect my laptop through this cable (Cables To Go - 43096 - 10ft HD15 M/M UXGA Monitor Cable with 3.5mm Audio: http://www.amazon.com/gp/product/B000EI7SE4),but it isnot working. Do you know if the cable is wrong or if there is any installation needed?