My son bought this, put it all together, but he cannot get the printer software to work with the printer? Is there a new software version out that he can try to use. He has had it since January, and keeps running into the same issue. Thanks in advance.
254406
I have great results with the "Repetier" software. The typical problem is "homing" the printer. For this I found useful to get familiar with the basic G-Code homing codes. Note that there are two types: (a) the ones that move the printer to its home position and then (b) the ones that tell the printer that now it is a the "0.0" position. What I found confusing at the beginning is that after you have invoked the (a) commands, the printer does not assume to be at the "0.0" position, and therefore you need to use the (b) commands. For (a) look at the G28 code in http://en.wikipedia.org/wiki/G-code. Make sure that you can use these codes first, from the manual commands window in Repetier. Hope this helps. This is a great printer. I managed to get prints of similar quality to the Makerbot 2X. It requires however, like most 3D printers, a bit of tinkering; which after all is part of the fun of it.
96217
I wonder the same thing too, I bought the printer for the same reason and am having the same problem, I just bought a tri pack Feb 21 and with almost no color printing it claims to be empty 4 months later. I've heard the printer priming itself from time to time especially when the computer wakes up from sleeping. I gues from now on i'll keep it off until im ready to print
1490189
I've had software conflict and couldn't print out. After all I returned the product. I use windows latest software. Hope it helps.
1311569
Sorry! It's just a cheap awful printer. It will not work more than it will. Abandon it and chop it up as HP doesn't make good printers anymore.
1463960
Cindy, I couldn't get it to work at all. They said sometimes the print heads have to be replaced. A printer would cost less...Bob
1042099
I was unable to fix this problem. I think this printer manufacturer is putting out a lot of defective units because some people love it and the rest of us hate it because it won't work. I sent it back and bought another brand that was basically the same printer, and this one works great...
1955069
Which SD card are you using, as it turns out we could not use ours either very well. I cannot remember how we got it to finally print, but we have purchased another picture printer as this one was slow and basically useless to us. Sorry for the bad news.
1775863
As a former technology manager, I would have a lot more questions for you. Has the printer worked before? If so, does it not print in any application. There's also the classic - turn EVERYTHING off (PC & printer). If still no good, what about making a copy - pull the USB cable and make a copy - if it doesn't copy - it's either the printer or possibly the ink cartridge is not snapped in properly.
1598597
At this point in time my printer has gone offline and its to much a hassle to upgrade . I would buy another one already upgraded. By this I mean the operating system I have us outdated I can't print wireless or get it to work . Not even hp tech line could get it to work. Hope that helps , they need to rewrite the program my opinion
2103909
We haven't figured it all out either cause it says you have to purchase the instruction and software seperate. We probably going to have to buy the book. Isn't that a pain. Sorry couldn't be more help.
197534
I too thought it would be as simple as plugging it in. After trying on my own without success, I called a neighbor who was able to get the new printer working in no time. He said to click on the computer control panel and where it says devices or printers right click on printer change to "default printer." I hope this works for you. Good Luck.
1157869
Unfortunately - as per the other response - mine also ended up in the trash. But more for reasons of problems with the downloaded driver and conflicts with the operating system. Over time the printing speed became worse and worse, and no matter how many times I deleted and re-installed drivers, there was always a conflict. Spent way to many hours trying to problem solve and finally lost patience - trash.
219524
My experience is that you can't get the printer to print anything! It's the only product I've purchased from Amazon that I had to return. I did some research and found that a myriad of people had problems with this device. The folks at DYMO gave some stale instructions that did not help. I WOULD NOT BUY THIS PRODUCT!!! IT DOESN'T WORK!!!
2094282
I have had no problems with the printer once I downloaded the current driver from HP. Normally the drivers that come with the device are out of date by the time that the devices are produced, packed, and shipped. I never load from the install disk provided. Go to the HP support website type in your model number and serial number and you will find the newest drives. Download them and install them. Good luck!
113457
Just received the MX860 printer and have to install on a new Windows 7 machine. Anyone who has installed this printer on a Windows 7 machine and can provide details of how they did it would be appreciated. I have downloaded all the Windows 7 drivers/software to a thumbdrive. What next? Thanks in advance.
132253
There is no answer, all it says is that answer lies with the software. The disk says my printer and he disks have a problem. Does not say how to fix the problem.
711855
Lia I too am looking for a new printer. I have searching the web for reviews and have found only a few which is not much of a help. It apprears the MP 620 looks, please let me know what you think. Thanks:)