just bought this, plugged in appears to be charging but it wont turn on. how do I turn it on?.
243947
As you are looking at the screen, in the top right hand corner, there should be a power button/power indicator. Press that button to power the system on.
243948
I have had the same problem with the unit I bought from Costco. The off on button does not always respond. I have been able to get the unit to turn on by unplugging and replugging.
243949
Hold your finger on the round light in the upper right corner of the screen...
1243142
I think if you bought it new it should have a charger. check the instructions to see. I bought mine so long ago i dont remember.
1050638
Try reversing the way the battery fits in the charger. Turn it updside down and put it in and it will charge. Topside will only display a green light and will not charge it. Hope this is clear enough!
189010
Make sure the battery is connected properly in the back. Make sure the battery is also charged. And press the button on the battery pack in the back to turn it on
2231311
You have to manually turn the switch on. Otherwise it will just be charging and not on
1861410
Same thing has happened to me. What I did was wait and tried again, held power button down. I also made sure charge was full. When u plug in charger there is a small red light. Be worried if the red light doesn't show
985701
Youre supposed to let it charge for a few hours the first day you get it. If that doesnt work maybe you should contact the company and get a new one.
357786
Have you plugged it in to charge? After it is charged you need to set it up. The "home" button will tell you what to do.
1217632
Unplug it for a time and plug it back in. If that doesn't work it sounds like it is defective.
831564
I also charged mine for 24 hours, actually longer cause I charged it in the guest bathroom. Anyway, I pressed the button and while holding it you slide it up and it turns on. Maybe charge it longer and if that doesn't work it might be a defected one. Hope you can figure it out, otherwise you'll have to send it back and wait to get another one. I love mine, so it would be worth the wait if you had to return it.
2224901
Charge it overnight using the USB cable with the smaller connector plugged into the cube and the USB end plugged into power source. If it still only play for a little bit after charging over night then you may have a defective battery.
2136716
I am also having the same problem, The battery I bought is also not charging.
1032900
Push the reset pin. It's a little hole and the light comes with a little pin that fits it. It was charged when I received mine. Maybe you need to charge it up first if it doesn't work.
1493717
Mine turned on right away. Try to give it 2 hours of charging. Otherwise you've got a defected one.
1196390
Well what is it doing? Is it coming on, not coming on? Once you charge it and still does not come on then yes return it. Can you please provide description of what its doung or not doing.
299882
Take the battery out for five minutes. Pres and hold the power button for 30seconds and but the battery back in. Turn the device back on and it should began to power up and charge.
350076
Just plug it in and its ready to go. It may need charged but mine didn't. Mine is a trickle charger very low amps. Good luck