is the roller brush under warranty? ours seems to be wearing out
265957
if you registered your vacuum with dyson, then have like a 5 year warranty on parts. we have about 5 dysons, and here and there on each of them some little part has eventually broken or worn out, and as long as it was a machine we registered, dyson sent free replacement parts. they were excellent about that! NEW machines have a 5 year warranty, i just double checked it on their site...
1804995
If the brush has stopped turning you either have something stuck between the brush and the bottom housing, not likely, or the band that turns the brush that is attached to the motor has broken. I keep a spare because in all upright vacuums these thick black rubber bands brake from time to time. You can buy one on line from Amazon, they don't cost much so buy two so you always have one on hand.
909359
I have not had to replace the roller but then again I quite using it because it did not work
1682927
I doubt that this product has a warranty. The flexible plastic part of the sweep on the first one I bought began to tear fairly soon after installation (within 2-3 months). However, when I installed a second one, I took the time to trim it precisely around the door jam (I have a swinging shower door) and so far (about 6 months since I installed it) it its hold up well.
354468
There is a metal plate covering the roller brush. The rest of the underneath is plastic.
891229
Brushes have a life span. If you overuse them they do wear out. I have had this equipment for years and have had no issues with the brushes or pads.
626552
I've had one for two years and the bristles haven't gone bad and I use it every day. I am ordering another as the cord is showing wear from the way I have stored it and wrapped the cord around itself. I don't think you can order another replacement brush.
2044615
I am starting to already notice my rollers are weaker and I have only had it for about 4 months. I am guessing it is just worn out.
935236
we got a few. Just be sure to "brush" it off after use. The extra coarse roller is great for the tough spots!
814944
Hmm? Im not sure? I have had mine for about 6 months, and so far, its been the best vacuum i have ever owned...good luck to u:)
631279
mine appears to be, except the roller is not. its been in the dishwasher a handful of times and only the roller has been affected.
2261842
Only recently, the tangling brush attachment has started falling off on ocassion. I figured it was just me, my hair is quite thick.
144374
I have not had to replace it yet, I use mine almost everyday. purchased it almost a year ago. It is very sturdy, I have other brands handles break. I love this brush.
2055718
Yes, after 9+ years, I have finally had to replace this hair dryer (which I bought in Japan), not because it has burned out or stopped working, but because the comb attachment has had it. Like any regular hairbrush, you want to replace them after a couple years. This one lasted 9+, so I had to buy a new one. Mainly for the attachments. :) Enjoy!
533491
I'm sorry it fizzled out on ya, mine is going strong and I've had it over a year now, I would imagine that the manufacturer has a warranty on it but I don't know what it is, go to their web site and see what you can find out, again, sorry I was not much help.
1813324
No That part of it works well. I only had my brush for 5 months and it stopped working. I have to send it back to the manufacturer and they will fix it or replace it. I have to pay to send it back.
769894
I just cleaned it with a handheld vac, but I think they need to be replaced every six months, haven't had it that long, but it's doing what we wanted it to do.