I've been reading about unsealed filters. Are filters purchased through ZeroWater via Amazon sealed and therefore, uncontaminated?
251109
Yes, the filters are packaged in a plastic wrapper and therefore are uncontaminated.
251110
The filters I received via Amazon were individually sealed and all performed as expected. I've added them to my Subscribe and Save order.
251111
They may be sealed when when packaged, but mine were all open and two were wet on the inside when I received them. If I had to guess, I would say the top cardboard rings cut through the plastic during shipping. Very poor/cheap packaging.
251112
Hi David, Yes, everything was sealed. The outer package and then each filter was covered in a sealed white bag. My complaint is really centered around the performance of the filters.
251113
Our filters had a safety seal on the outer box and the filter inside was sealed in plastic. Total confidence.
251114
The ones we have purchased have been sealed in plastic and are working just fine for us.
2120795
I gave my unit with white filters away because I didn't trust it after my friend had her water tested and it came back unfit for human consumption. They refunded her money and sent her black filters but I never got the results after the filter change. My understanding is the white filters water and the black purify water. It was too late for me to exchange mine and the cost was not worth taking a chance on paying for replacements. Good luck.
150646
You did nothing wrong. The filters suck. You would have to run them for days until they clear out. I gave up. Glad it was cheep. I went to Petco and bought a Tetra whisper in-tank Filter. Cost a little more but works just fine.
1524049
I recommend googling for the Berkey website and it will give you a description of what is removed since getting the wrong information in this case could be deadly. I have never seen any sort of demonstration of filtering really mucky water though.
515653
This is the second time I've gotten this question, and the answer is the same: This is a USED filter. Who ever Amazon is listing as the seller Amazon should look into because they are selling used filters & should not be selling to people on Amazon! Please notify Amazon about the issue so Amazon can take the seller off the site. There is no reason that water should be dripping out of a new filter!
962726
The new filters are the first ones I have purchased. I've had no issues with them.
1525998
yes it is, when you order filters or any parts for you system, just make sure they are made and shipped by Zen Water. I hope this helps!
1134205
I apologize to you that I am unable to answer this question for you. I ordered the filters but I had someone else install it for me, so I have no idea of what you are asking me. I am so sorry! The person I had install it, had no problem at all and it works super great for me! I just cannot answer your question. I would try contacting the company and asking them.
1574459
I purchased two of them and neither were sealed either. I didn't think anything about it at the time. But I've been using it for weeks and haven't had any issues.
1423931
Hello, All Water Sentinel filters Thrifty sells are brand new. There may be price differences from various retailers as they have their own pricing strategies. Keep in mind all water sentinel filters come with a 90 day warranty and are all made in the USA. They are carry the NSF rating as well so rest assured, you are getting a high quality replacement water filter at roughly a 40% savings. Thank you for your question!
1740016
Yes. The filters are the same in my other zero water products. There is one note. Zero water changed their filters in about mid-2012. My water cooler had to have a minor adjustment to use the newer filters. When I put the new style filters in my old Zero Water pitcher, it wouldn't filter the water to the full level in the pitcher. No problems with the 6-cup space saver, though.
1176646
i stopped buying them a while back...i just used without filter and cleaned it out weekly. About a year ago, i bought them on amazon.
445108
Dear Valued Customer, Sawyer states, "The Sawyer Water Filters feature a 0.1 Micron Absolute Hollow Fiber Membrane, which uses medical technology developed from kidney dialysis. When the water is drawn through the filter, it flows through the side walls of the Hollow Fiber tubes. Sediment, bacteria, protozoa, cysts, and other contaminants are filtered out exceeding all applicable EPA recommendations. NO CHEMICALS, NO WAITING, NO PUMPING, NO WORRIES!" We hope that this sufficiently answers your question. Please let us know if you have any additional questions. Thank you for your inquiry. Sincerely, Thunder Mountain (ThndrMntn) Sales and Service
1562901
http://www.zerowater.com/faqs.aspx, that link tells you what zero water is certified in removing from the water. I hope that helps.
1781448
Nope, Ive now had mine for quite a while and everything is working just fine. No filters needed.
535650
All I can say is I have bought several filters. One I dropped and it was an empty ceramic shell, no carbon. Another was mad in China. I gave one to my sister and she had the filtered water tested at the local filtration plant and it did not pass the test as being usable.
656278
Amazon is mistaken. I do not own this filter so I cannot answer your question.