My parents bought this lamp. Their floor lamp only has 3 levels, low, high and off but if does not work under any condition.Suggestions?
262554
Is the brightness level controlled by a rotary switch? Some lamps with varying degrees of brightness are "touch lamps" which have dimmers inside them. If the 3 levels are controlled by touch, the lamp may not be compatible with the dimmer. If it's a rotary switch then there should be 2 "off" clicks and 2 "on" clicks. (This sounds silly- but also make sure it's screwed in all the way. I've had lamps in older sockets that I thought were malfunctioning but simply needed to be screwed in a bit more forcefully.) Hope this helps. Best of luck!
262555
The bulb may not fit properly in all sockets. This is an A21 bulb, which is larger than your standard A19 bulb; it also has a flared base which may be problematic in some fixtures. If it's not lighting at all, it may not be making proper contact with the lamp socket.
262556
Unfortunately your floor lamp gets to it high and low levels with an electronic dimmer and will not work with these LED bulbs. The complex circuitry in these new bulbs makes them difficult to dim. In many cases, a typical dimmer switch (now called a legacy dimmer in the electrical industry) won't work properly, if at all, with LED bulbs.
262557
The bulb may not fit properly in all sockets. This is an A21 bulb, which is larger than your standard A19 bulb; it also has a flared base which may be problematic in some fixtures.If it's not lighting at all, it may not be making proper contact with the lamp socket.
1494138
I bought a "Bell and Howell Sunlight Floor Lamp" for $69.99 on Amazon. The electrical connections shorted out in the base of my old lamp. Turns out I didn't need a new bulb.Richard
1441981
Usually if you touch the center part of the dial the lamp turns on and off. If that doesn't work, your unit is defective.
1462928
Same thing happened to mine. I ordered a replacement sensor - called a TOUCH LIGHT SENSOR by OK Lighting from Amazon (Prime). It's the same thing that is in the base of the lamp now. I'm only going to try one replacement sensor because I read that these touch lamps should not be left on all the time. I was using it for a lamp during the day and a night light at night so I guess I wore it out (in only a little over a month)!!!!! I really like the lamp and it will be a shame to have to trash it !!!!!
1930433
I think you contacted the wrong person but..... This is a GREAT floor lamp, it's tall and has a light on the top that we put a blue bulb in and the smaller light coming off the side takes a smaller bulb and is PERFECT for reading and the one on the side is adjustable and can be put in ANY position. I have it bent all the way down to highlight what's on the table in front of it - it moves in ALL directions very easily. It's a GREAT lamp - I HIGHLY recommend it. I purchased it a while ago so I don't remember the manufacturer but whomever it is they did a GREAT job. BUY IT !!
910295
My 3-way switch stopped working, which is why I went to this option. But it seems like a 3-way switch would work once you got the lamp turned on with the foot switch. The foot switch is just for ON/OFF.
829306
Hello, thank you for the question and interest. Maybe try a search for CH18A518-FL2, CH33313VI18-FL2, there are no exact looking floor lamps from Chloe Lighting. Also, try Chloe Lighting Floor Lamps
622325
The 18w R bulb does not fit the older floor lamps. I ended up breaking my lamp to try and fix it. Take your lamp to a lighting store that will help you
1962594
I have a Happy Light and a full spectrum floor lamp. I turn the floor lamp on every day over my houseplants to give them light as the days are so dark, but I don't use the Happy Light for that. I also would suggest going to the website for Verilux and asking them. I can't tell whether or not my plants are flourishing but they are still alive at this point and look as good as they did in the fall when I brought them in, so you might give it a try.
947975
Hi, I received a refund through amazon because the lamp I purchased didn't work from the minute I installed it. Because I had travelled with the lamp the return was no longer an option therefore amazon refunded me in 50% of the cost of the lamp. I hope this is helpful.
1274182
I also have that touch lamp and mine works perfectly. Love it. There could be something in the wiring in the pole part of the lamp, that is giving you a short.
820443
That lamp worked for me once after that I couldn't get it to work, it's collecting dust in my garage :-(
1873689
I sent mine back for a full refund. I was with in a month of sending it back. Contact Amazon and see what they can do for you. Then look for a different lamp manufacturer and test the lamp right away. Or if you can afford a new tv I would do that since they are phasing out these types of tv's. There is no vested interest in making a good quality replacement lamp. That's why they are so cheap these days. Hope this helps.
1223329
I don't but send it back. The wind or someone broke the lamps. We cannot get replacements. We had to buy a whole new set from a local store. Good money after bad
2023626
The lamp doesn't allow adjustments neither in the level of light nor in height. Does this answer your question?
315615
I agree with the reviewers below. Try changing the batteries first, then make sure the lamps are fully charged. If that doesn't work, return them.
1486794
I agree with previous two answers. If their suggestions Don' t work, make sure the lamp works in an standard receptacle and if it does, you should contact customer service. If it doesn't try changing the bulb first and the light itself next.