How can we stop litter from falling between the box and the receptacle? The receptacle doesn't stay directly in place when attached to the box.
256036
The receptacle is supposed to click into the bottom tabs. To bottom has to be free of litter where the receptacle attaches. Then click in the top of recepticale to the box. Hopefully you have the right recepticales. I put a small no shag rug under the whole box for easier cleaning. Hope this helps.
256037
It's not possible. Ive not used this type of box for quite sometime. I've used the litter robot for over five years with no problems and three cats. I would only change if they came out with something better!
1748632
The inside (where the litter goes) is smooth. However the bottom on the outside of the container has a raised perimeter and a raised X that goes from corner to corner
248634
one thing you can do is to rearrange the litter daily to "re-activate" the crystals. I have done this and it seems to help. If you are buying the premium kind, I know I haven 't had that problem.
1317358
I haven't had that problem since I first started using these so I'd guess it might be the litter you're using. Might want to try a different brand.
2060323
I'm not sure... if you can figure out how to install a higher side on the inside of the litter box (maybe some thin plastic and some e6000 glue), that would be the solution... but if it's not a feasible alternative, maybe this is a bad litter box for your cat. Which is too bad, because we STILL love it. :) I hope you find a solution!!!
995400
No, but it doesn't slip. I anchor it under the litter box, and it works just fine. Really appreciate it.
1605080
I have not had any problems with that. My cats are notorious for tipping the litter box over when I had a smaller one with shorter walls. This one has been fine.
1021823
I've found many of the clumping litters cling to the bottom and sides of the box when there's not enough litter in the pan. If there's not enough to let the litter clump before it "puddles" in the bottom of the pan it gets sticky oversaturated. I generally keep a minimum of 4-5" of litter in the box.
1803251
I do not have any issues with tipping over, however, if you encounter the problem, I would suggest drilling 2 small holes in the high side and attach the box to an exercise pen or whatever caging you use, with 2 shower curtain hooks. Make sure the box is not treated or impregnated with Microban, which is very toxic to rabbits. Some manufacturers use it to contain odor, but rabbits may chew the rim of the box and ingest it. I found the large boxes at Tractor Supply and they are chemical free and Amazon may offer some sellers too.
616506
I've had this problem with most litters as well, this one included. It's not usually very bad, unless I wait more than a couple of days to scoop.I switched to using a sturdy metal scoop instead of the plastic one that we started out with, and that helped a lot with scooping bottom clumps. It scrapes the bottom more easily, and if needed, I can put more pressure on it without running the risk of flinging litter and clumps all over the place.Other responses say that if you keep the litter deeper, it won't be quite so bad, but the box has one really low wall (for ease of entry/exit, supposedly), so that's not really an option for me. Litter is about 2" deep. I've had this problem with most litters as well, this one included. It's not usually very bad, unless I wait more than a couple of days to scoop.I switched to using a sturdy metal scoop instead of the plastic one that we started out with, and that helped a lot with scooping bottom clumps. It scrapes the bottom more easily, and if needed, I can put more pressure on it without running the risk of flinging litter and clumps all over the place.Other responses say that if you keep the litter deeper, it won't be quite so bad, but the box has one really low wall (for ease... » Read More I've had this problem with most litters as well, this one included. It's not usually very bad, unless I wait more than a couple of days to scoop.I switched to using a sturdy metal scoop instead of the plastic one that we started out with, and that helped a lot with scooping bottom clumps. It scrapes the bottom more easily, and if needed, I can put more pressure on it without running the risk of flinging litter and clumps all over the place.Other responses say that if you keep the litter deeper, it won't be quite so bad, but the box has one really low wall (for ease of entry/exit, supposedly), so that's not really an option for me. Litter is about 2" deep. « Show Less
590491
If you use fast clumping litter the clumps aren't strong enough to handle the conveyor belt. But any other type of litter should be fine. I had to switch when I noticed that happening and haven't had a problem since. I use cheap litter from Sam's Club.
1229081
I never followed the directions. I simply removed the old one and put the Clevercat in place. I never had an issue. Maybe try removing the old one, putting litter in the new one and see what happens. If she has an accident, bring back the old one. But if she is already fastidious about going in the box, you shouldn't have a problem.
1001109
Hello ..... just make sure you do not put too much litter in the box. This is the most inexpensive and the best "automatic" litter box I have used and nothing mechanical to break down. You will always get some litter (mostly wet which is heavier) in the tray and finding the right amount will greatly help. Clear the litter about every two days and try to clean the box and put in fresh litter every week, very two weeks at the most. Every time you clear the litter you may have to put in some more for the lost litter but don't over do it.
1616482
There is a hard plastic tray with a hole in one end that corresponds with the hole in the stand. The waste is then automatically scooped through the hole(s) to fall in the bag below. As another user explained, there is no hole in the traditional boxed litter set up that the automatic litter box is designed to use.
1113451
I got this new litter box 2 months ago and haven't had any problems with it. I was reading a lot of reviews of the cat litter you mentioned earlier though, and I suspect that may be the cause of your cat's problem. It is recommended that when switching cat litters you do it gradually, starting with a mix of 1/3 World's Best and 2/3 your regular cat litter, and from there up the ratio of World's Best over a period of a few weeks. I'd suggest you try emptying out the new litter and mixing it as the manufacturer outlines--see if that solves the issue. Good luck.
1644616
In my opinion, the sides are too high for most cats to be able to do that....unless there was a lot of litter in the box to bring level of waste up high. Does that make sense? I hope so. Hope this helps you.
1317353
I have the same problem if I don't dump after each potty. I use less litter than recommended so there isn't as much to get soggy. That sort of works. I'm getting ready to use the crystal litter to see if that helps. I'll update after I try it. The unit is pretty easy to disassemble so I take the grate off and wash it off too. I clean the entire unit once a month with disinfectant and dry it. It still beats the littermaid for me.