How do I request a roll without splices? I don't see a comment section on the order portion of Amazon.
259588
After you place your order send us an email letting us know your order number and that you do not want any splices.
674705
As amazon could not supply the item I requested, I do not know the answer to the question¡¡¡¡¡¡
1993997
Can't remember but should show up on ordering page when you choose shipping method.
1920250
Amazon doesn't have a form to fill out. Once you place your order, you can email us with your customization or wait until I send you an email asking for it. I'm usually pretty quick with my emails, depending on the time of day. Thanks so much. Lisa
872026
Hello,Due to the nature of your query, please contact customer service directly. They will be able to assist you with your order.Here's a link to their contact form: https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&nodeId;=508510&Thanks.
839885
I went to the final page after you review your order. All my payment information had already been entered. The next step was to place the order which was over $4oo more than it was suppose to be. I emailed amazon and their response was to go ahead and place the order then I could contact them and they would apply the promotion. I didn't want the inconvience of trying to do that so I didn't order it. I checked back a few days later & the promotion had changed. I wonder why!
1943907
There are 2 different sheets being sold under the same listing. I contacted both Amazon and one of the sellers, and both confirmed the problem. Since Amazon mixes inventory provided by sellers for identical listings before shipping, some less than honest sellers are piggybacking off the positive reviews left for the flat/heavy sheets and sending in cheap/flimsy jelly roll sheets instead. If you get the one with the gutter, you can send it back to Amazon and request the proper item in its place, free of charge. To make it easier, simply do what I did and contact Amazon as soon as you submit the order. I received the correct one! There are 2 different sheets being sold under the same listing. I contacted both Amazon and one of the sellers, and both confirmed the problem. Since Amazon mixes inventory provided by sellers for identical listings before shipping, some less than honest sellers are piggybacking off the positive reviews left for the flat/heavy sheets and sending in cheap/flimsy jelly roll sheets instead. If you get the one with the gutter, you can send it back to Amazon and request the proper item in its place, free of charge. To make it easier, simply do what I did and contact Amazon as soon as you submit... » Read More There are 2 different sheets being sold under the same listing. I contacted both Amazon and one of the sellers, and both confirmed the problem. Since Amazon mixes inventory provided by sellers for identical listings before shipping, some less than honest sellers are piggybacking off the positive reviews left for the flat/heavy sheets and sending in cheap/flimsy jelly roll sheets instead. If you get the one with the gutter, you can send it back to Amazon and request the proper item in its place, free of charge. To make it easier, simply do what I did and contact Amazon as soon as you submit the order. I received the correct one! « Show Less
303215
I asked the same question in an email to Amazon, and the response only quoted the title line in the add. I ordered it last night, but I'm having doubts.
281445
It's an online thing in that when making a claim I am asked to supply the Amazon order number as well as the purchase date and description of the item. In talking by phone it seemed very straight forward but nothing came of it as did the online form on their web site. There has been no further communication from them either way. It's not that I was given a run around, it's that no action was taken on their end.Did this answer your question?
387420
received pkg today thru amazon and no card was included. I have no idea who sent it. Bah!
616857
Julie, I am sorry...amazon allows me to download orders but they don't say what the were. I will keep looking for you as I would like for you to get the ones you want.
373605
Yea, I'm a little pissed. There was no link to the listing, so I couldn't add it to my cart. I sat here with my finger over the button waiting until 5, and the page refreshed and it told me all were taken!!!!Edit: This is not an answer... just a gripe. I didn't realize it was an "answer" box and not a "comment" box.
639388
I'm sure everyone will get a different response from their respective customer rep. on this topic. Mine agreed to give me the free update, but only after I fax him a receipt, which in this case is the Amazon return slip. So heads up, this "free update" doesn't seem to happen automatically...you have to ask for it.
1516898
As I think back, mine was not in cellophane wrap. I trusted that amazon and their suppliers would do the right thing, knowing that the purchaser thinks the item is new and not refurbished. The honest and honorable card should be given first and foremost.
2173973
I just clicked on the reply button that your message contained. It went to this web site:http://www.amazon.com/Does-intention-utilize-hanging-files/forum/Fx1C3FDJVDV2BFU/Tx23H8C975T7AF3/1?_encoding=UTF8&asin;=B0035YI8WA&cdShowComment;=Mx3MS39B0B804F6&cdSort;=oldest&ref;_=pe_623860_70668520#Mx3MS39B0B804F6 What I was wondering, is if I saw something I might want to buy, but had a question about it, how would I get to the place that I could ask the question. Do you go to the "review" of the product, down at the bottom of the page and click on one of the reviewers ID/person's name? to get to a block to write your question? I just clicked on the reply button that your message contained. It went to this web site:http://www.amazon.com/Does-intention-utilize-hanging-files/forum/Fx1C3FDJVDV2BFU/Tx23H8C975T7AF3/1?_encoding=UTF8&asin;=B0035YI8WA&cdShowComment;=Mx3MS39B0B804F6&cdSort;=oldest&ref;_=pe_623860_70668520#Mx3MS39B0B804F6 What I was wondering, is if I saw... » Read More I just clicked on the reply button that your message contained. It went to this web site:http://www.amazon.com/Does-intention-utilize-hanging-files/forum/Fx1C3FDJVDV2BFU/Tx23H8C975T7AF3/1?_encoding=UTF8&asin;=B0035YI8WA&cdShowComment;=Mx3MS39B0B804F6&cdSort;=oldest&ref;_=pe_623860_70668520#Mx3MS39B0B804F6 What I was wondering, is if I saw something I might want to buy, but had a question about it, how would I get to the place that I could ask the question. Do you go to the "review" of the product, down at the bottom of the page and click on one of the reviewers ID/person's name? to get to a block to write your question? « Show Less
1637080
Please contact us through your Amazon.com Buyers account directly with your order number so we can help you with your request. Otherwise we will not have access to your order information. Thanks a lot.
1605428
I don't work for Amazon, but I've noticed that they never include an invoice with orders, just a packing slip that doesn't include prices. In fact, most packing slips nowadays don't include prices. I only see prices on packing slips from clothing companies.There's definitely a "gift" option when ordering from Amazon, even if they don't gift-wrap, so maybe that includes even less information.