The screws to attach the arms are missing. Must I haul the whole seat to the hardware store to find some that will work or are there descriptive words
258118
Call customer service and they'll send you another screw package - we encountered the same problem
46550
Just call the manufacturer and tell them you're missing the hardware and I'm sure they can help you. It's not a lot of metal as it only takes a few bolts to hold it together. Strathwood can be found on the internet.
892326
replacement screws came with the purchase of your training system. A good hardware store. might be able to help you. Good Luck
603983
Just to be sure...first remove the old seat. You shouldn't need any tools, but a screwdriver to hold the top screw while you reach underneath the seat and tighten the bolt to the screw.
479190
Actually, when we received our shipment, none of the hardware was in the package! There was a hole in the box and apparently it slipped out there. We contacted Amazon and replacement hardware was sent but my husband went to Home Depot and bought some hardware which worked fine. So as far as replacement parts, we were able to duplicate ourselves. You might contact Amazon or the seller and see what they can do for you. Hope this helps!
2132269
You might try contacting the company. Depending upon which part you need to replace, you may find a suitable substitute at a local hardware store.
1349242
I believe that you have to buy the whole thing. Maybe try going to a hardware store to see if you can get just the parts you need. Thanks! Scott
947305
Any Ace Hardware should be able to take care of the problem. Bring a sample of any remaining screws or the assembly instructions will/should have the sizes of the parts needed - that should put you back in business. Happy shoveling.
806100
Just hold the seat down (firmly) and start screwing in the screws. That will work.
591725
I bought one just before heading to Ragbrai last year. (Procrastination is my avocation) The hardware was missing 2 screws, and had other screws for what I had no idea. I found the screws I needed in my leftover screw collection. If I had to shop for them, I would have been very upset. The instructions may be intuitive to some, but not to me. It took more time to install than planned, but it worked out extremely well and continues so.
1046583
The screws are not included. You may be able to find them at Lowes or any harware store. If you have at least one to compare to what they have.
2277268
Contact the seller Or email me at alseapony@yahoo.com and I will send you file of the one that came with mine. Spare parts may be a issue.
2031600
No, the arms hold the seat back and seat together. If I remember correctly, only four screws are used ( two on each arm).
2012075
Ummm, my seat is green and did not come with any extra screws. Sorry I cannot help you.
231408
you would have to contact amazon and let them know that your missing those parts. im suprised the bolts were missing.
1318560
At first, when mine arrived I thought the same thing. Then I noticed, what I first thought was just some packing tape stuck on the end, was indeed the screws. Now if yours was not the case (i.e. the screws are indeed missing), then I would hope that the manufacturer would supply them if you contact them . If for whatever reason they would not send you the screws, you can purchase 2 thumbscrews at any hardware store. Hope this helps and enjoy the basket!
2180848
Hi Amy, If you contact the seller they will mail you the replacement screws. I had the same issue, best of luck.