Battery problem: I bought one, exchanged it, and am now having the same problem with the second that I did with the first: How long should it take to charge the battery *the first time*?
263179
I found that mine won't charge at all when connected to my computer at work. It DOES charge on both of my home computers, and I did install the Creative software on those computers. I e-mailed Creative's support to inquire if the software was required on a computer for it to charge the player, but I've heard nothing back from them. Since then, I've bought a second battery (non-OEM Lenmar battery) until I can find a reliable and inexpensive A/C charger (this also means non-OEM since Creative's prices are nuts).
1909153
It does not take long. Charge an hour or so before using and leave the second battery charging while you use the first one and then just alternate use of each.
264023
I would send it back if you can. I purchased same item and one battery will not charge and the other battery was dead out of the box and Amazon doesn't pay any attention to these messages or I would have heard from them from a previous message.
432017
Re read the manual . There are times you have to put the manual switch on for a few days to charge it to FULL capacity ....especially id you have the second battery attached to it. It always runs down slowly over a coule of months and will not charge if it is not down to @ 75% -80%. Then the manual setting will charge it to full. It may have come to you almost fully charged. Hope that helps. One more thing ..write or call My E they are very helpful w/ any issues.
1420271
I initially charged my battery once, for a full day. After that a normal charge takes 3-4 hours.
449914
Carol,I've had no issues with my batteries. I bought a second more inexpensive one (different brand) also without any issues. Sometimes I get as much as 8-10 hours. Hope that helps.Ed
445286
I have not had that problem, yet! Sometimes a battery will not receive a charge. I would buy a new battery for a cure>
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
1822352
Ours take a long time to charge, especially the first time. I bought two and couldn't. Get one to charge at all at first. However, once they were both charged they seem to hold the charge for a long time.
348319
Put the battery in the charger. Usually get some type of indicator light that it connected and charging. It seems like the batteries take 5 hours to fully charge.
1129489
How long are you letting it charge for? I let it charge for a few hrs the first time, since then I have rarely had to charge it. Try letting it be charged for hrs if you haven't yet...if that fails to make a difference, or if you've already done this, I'd attempt to return the item.
1280923
I know this sounds stupid but make sure the battery is inserted properly and that it is in all the way. My charge time has been 10-20 minutes. My original battery charge lasted 6 months.
1252353
It didn't take that long to charge my new battery. I would think a few hours would be good. Maybe you got a new battery that was bad?? Hope this helps...
2136716
I am also having the same problem, The battery I bought is also not charging.
1390090
Hi: I had that same question. So I just bought the battery thinking that would solve the problem. But it didn't. So I ended up buying the charger and that just prolonged things.MY advice, purchase BOTH at the same time and be done with it.JOHN
1821069
I bought this battery and it had a issue the first time I charged it . It didn't work good luck
1439041
Yes, I think you might have a problem. I have purchased 2, and both actually charged up with in an hour. Make sure the device you had it plugged into, to charge, didn't go to sleep, and stop charging.