Has anyone that got their service de-avtivated from Straight Talk ever get it activated again? How long did it take?
223420
My phone was "deactivated" because of a stolen card I bought here on Amazon. I contacted StraightTalk and after going though the customer service reps, I finally got to the fraud prevention dept. They asked for the Amazon seller's name and were very familiar with the seller. Then they asked for proof of purchase so I sent a pdf scan of my Amazon invoice as well as a pdf scan of the actual cards , which I kept just in case. They said they would evaluate the info and get back to me within 48 hrs. The next day I got a txt message that my service was back . I checked my time balance and the full time was back in my account. So the response wa very quick, under 24 hrs. Hope this helps My phone was "deactivated" because of a stolen card I bought here on Amazon. I contacted StraightTalk and after going though the customer service reps, I finally got to the fraud prevention dept. They asked for the Amazon seller's name and were very familiar with the seller. Then they asked for proof of purchase so I sent a pdf scan of my Amazon invoice as well as a pdf scan of the actual cards , which I kept just in case. They said they would evaluate the info and get back to me within 48 hrs. The next day I got a txt message that my service was back . I checked my time balance... » Read More My phone was "deactivated" because of a stolen card I bought here on Amazon. I contacted StraightTalk and after going though the customer service reps, I finally got to the fraud prevention dept. They asked for the Amazon seller's name and were very familiar with the seller. Then they asked for proof of purchase so I sent a pdf scan of my Amazon invoice as well as a pdf scan of the actual cards , which I kept just in case. They said they would evaluate the info and get back to me within 48 hrs. The next day I got a txt message that my service was back . I checked my time balance and the full time was back in my account. So the response wa very quick, under 24 hrs. Hope this helps « Show Less
223421
I don't know the answer, but check Howard Forums in the forum section. The topic might have been discussed.
223422
Took about 24 hours. ST promised to give people 60 days of service for submitting their amazon receipt along with other information (sim#, phone#, etc) and an additional 30 days for sending the card to them.
223423
I just did. From the time I called to the reactivation was about 48 hours. It was over the weekend though. They were very helpful as was Amazon in getting this resolved.
223424
I got mine activated back again but I had to send them the order confirmation I got from Amazon to prove that I bought the refill card from amazon. It took a few hours to get it activated again after they recieved the email.
223425
Unfortunately, my luck with them was not as good as some of the other responders. Went through similar situation-card purchased on Amazon and got cut off by the fraud department. After jumping through all the required holes, it still took 3+ calls and was finally turned back on after 4 days. CS is not Straight Talk's strong point.
1666964
Have you checked to see if it has been unlocked? I use mine with straight talk bring your own phone and I don't have any problems. They just had to register the iemi #to my sim card and then I had to manually inert the numbers for the best work. It wasn't had at all
1353752
I used a Activation kit, it had two sims card in it and I used the Big one. Call your service provider and they can walk you thru it if your having a hard time, I did. I used straight talk. and they were very helpful. Hope this help.
2250164
It came with 20 minutes free for activation, but we use the 40 minutes/3 month option with double-minutes to get 80 minutes (19.99). It has been all I need. You will need to set up an account though and keep it active or you will lose the number. Mine has cost me about 6-7 bucks per month.
2116837
You should contact the service provider you wish to use. I activated mine on straight talk I just had to buy their sim card.
1252308
Either go online to straight talk.com and activate that way or call them ...
290267
I did that today. My phone is active right now WiFi only. I received two free texts from Verizon, so I know the phone is working. I also bought a 15 minute card, but didn't activate it. I set up an account at MyVerizon. They didn't ask for any money.
237728
I am not sure what "Straight Talk" is. If you you mean asking the phone to call someone.mI would say not very effectively. I try it now and again, but it usually messes the request up.
803636
They supplied me with one after months of arguing with them about dropping my phone calls. I did a factory reset, new phone, then new sim card and nothing worked. I should be receiving this from Verizon today and hopefully it solves my issues. I had no issue with my service the first year I had the phone then they believe they lost a contract with a tower which made my signal drop down.
473346
I didnt have to do anything--it came unlocked and ready to go and i went to t-mobile (which has no contracts.) to get it activated. It was not connected to an AT&T; contract. When you buy an unlocked phone it cost more, but you arent obligated to ATT. If you bought a locked phone i believe you will have to get it activated at the AT&T; store.btw--its been a great phone!
965149
If I understand your question correctly, when we received the phone, it wasn't locked and we were able to activate the phone. It didn't mess up our plan since it was a replacement for a stolen phone. I hope this helps you.
1761317
Well, I didn't, when I first purchased mine. But I had to buy my minutes from Verizon. Worked quite well for a time; but now, since I quit using so many minutes, Verizon has arbitrarily (VERIZON HAS), change me to a "contract" basis and I have had no luck purchasing minutes like I used to. I call that a really bad business decision. So I agree with the folks that call it a "rip off". I spent over an hour on the phone with Verizon and the results = No Minutes available. Rip Off City!!!
2222047
U have to the settings , then from there restart the phone. If this doesn't work u have to call verizon customer service from a different phone and activate by the phone it's take 5 min
512943
If I remember correctly after 6 months of comtinuous non usage the sim card will be deactivated; however, it should be as easy as calling in the new sim card or typing it in on your my tmobile page to reactivate it and use it again.
2195895
Mine did activate to for me to straight talk but you can't fix date or time on it so I sold it on ebay
1486477
This phone always did that for me too..had a lot of problems with out.had to buy a new one..but different brand from straight talk
377175
I actually was on AT&T; so, I moved the sim in and they typed in the *activation number - I know that was an issue for me but, I got it. Now mine are on T-Mobile, similar - wasn't just turn it off - the time-zone had an issue with this as well. Hope this helps.