I plugged it in, but it says there is no internet access. I intially set it up by going to a setup page through the genie's IP address.
264130
I'm not sure what you mean by genie, but you will need to use the setup disc. are you using a pc or Mac?
264131
If you plugged in both units and connected the smaller of the two units to your router with an ethernet cable then it should work. No setup was required for me once I understood the small one is wired to the router and the big one goes far away where I want the wifi coverage improved. I had done the opposite (big one wired to router and small one far away where I needed improved coverage). The other thing is to try different power outlets, and look at what the lights are telling you about signal strength coming to the remote unit.
264132
I would suggest checking the Netgear website for the newest install instructions
507779
Nope, just link it to your router, I had no problems with this unit, I am still using it today, no problems.
816842
One review said just plug in and go..I plugged mine in and nothing happened..Can someone tell me how do you get this thing to work...
833167
I was never able to get mine to work. If you got yours to work please tell me how. I can be reached at Terminalvelcty@aol.com
997962
It works now--I just received mine, and it was essentially plug and play. Try connecting yours again.
1952230
I bought that for my mom who an older laptop & no internet. All she did was plug it in & it worked.
1549078
We have a genie but I do not know how it is hooked up. It does work for us. You may just have to use different plugs until you get the right audio out one. We really like this wireless headset.
915158
I would like to know this as well because I have NO Internet when I have it plugged in, so glad I wasted my money for something that doesn't work, sorry Marco but glad I am not the only person this happened to
1952234
I dont know. I just plugged it in then it started working. You may want to check your computer settings under the control panel options to enable it.
52971
Update: This thread got me wired just now...Wireless is in the works. [ndiswrapper isn't so friendly to this one for some reason - perhaps I nabbed the wrong wireless driver..]http://ubuntuforums.org/showthread.php?p=7409939
369250
I am having the exact same issue. I autoconnect to my router, enter password and everything looks to be connected. Yet I have no internet access and can't figure out why.Any suggestions!?
513695
Did u bring up the Web page on the router plug router into cumputer click on connect in right corner bring up the connection double click zoom routwr should bring up page it was cunfuzzing for me to mest with for a mounth couldnt get it to work then left alone for abit went to Web site read very carful follow step bY step but double click on the zoom router should bring up page I dont even think it has to be on line,no not on line hoped that help I use my for teather smartphone more stable connection than free hotstop
644639
I still havent got it working as far as the Wifi is concerned. Works as long as its plugged into computer. I got some pointers from our IT guy where I work but just havent had time to try it again.
1578713
I am sorry but I had to have help setting mine up. I am not a tech smart person. I don't have an answer to help !
2121550
You can find the installation instrucions on Genie's website... http://www.geniecompany.com/data/products/accessories/manuals/37374R_new-emergency-release_37392500131.pdf
786681
mine worked fine. All I did was put in my password and I was all set. What kind of condition is your router? You also might want to look at additional settings in your system preferences.
840348
I have never set up a gateway before, looks like you just need to to the internet connection from it and turn off its wireless function. I would call netgear support .. You might have to wait on hold for a while but i bet they know what to do... Sorry..