I purchased this and installed the cartridge. There is a black 2 inch large area that goes the entire length of the page... happens 1 in 3 prints...
250359
Either the cartridge is defective or you need to clean the printer carefully. It is odd, because if the cartridge is defective, then it would happen on all the pages. Did you put the old cartridge back in to test printer?
332534
Well, start with the fundamentals: Is the black cartridge in the correct slot where the black cartridge should go? If you put the old cartridge back in, does it work? Do you see the ink level show up when you query the device?
2219170
good question, but I have never counted the pages. I just watch the printer gauge and when it says I'm out I just change it. I might try to count them the next cartridge .
98673
you can change the settings of how it prints in the print function. You can select 'fit to page' or 'none'. I have had to play with this a little bit to get it to come out right. Seems to not always do the same things depending on the document. Hope this helps answer
158260
I hooked mine up and had the same problem. There's an adjustment on the cartridge that should fix the problem. It should be on the instructions. I thought mine was broken and after the adjustment it's been fine ever since.
1261325
That's a good question! I have two of these printers and both have been nothing but trouble. I have one that can't see the full black cartridge now. I just read the note about contacting Lexmark support. I'll have to give that a try. Best of Luck!
628700
Wouldn't think it would be the cartridge. Check the rollers inside for ink buildup or debris that would keep it from running the paper through normally. :)
817159
try running a print head clean with a new cartridge, otherwise you may need a new print head
1044378
A few things could be wrong.Either the paper is not in the right section or the paper is in there crooked ...The ink cartridge could b messed up also.
563840
My experience has been that it just stops dead in the middle of a print job if ANY cartridge is "empty". This is very annoying, especially if (as is often with me) I'm only printing B/W.
948021
I can't say how they are supposed to look. I had absolutely no problem lifting out my old 36 black cartridge and sliding in the 36 XL. The printer is working perfectly. Sounds like a problem for Lexmark. Sorry.
1168012
Sounds daft but have you pulled the tab off the new cartridge properly? Theres sometimes a clear film over where the ink comes out for stopping it drying out whilst on the shelf. Try print head alignment through the maintenence function
1834077
Carl! I just did it... took out the color cartridge and it printed a B/W image....hey thank YOU it is good to know just for general purposes. BTW it is darn good little printer and if you can find it on sale as I did (40 bucks) also there is a vendor here that sells both cartridges for under 20 bucks including shipping...they wanted 48 bucks at Staples for the dang cartridges themselves for cryin' out loud........:>}
2183612
I suppose you have to buy new cartridges. I hope you like your printer better than I like mine. Mine sounds like a truck starting up when I use it.
49237
Sorry, I can't be much help. The ones that came with the printer didn't last long. Figured I'd get the bigger ones. Have to say I'm very displeased with the amount of printing from one cartridge. Perhaps the cartridges that came with the printer were some sort of sample size.
1637025
Remove the yellow protection from edge you might need to poke slightly but really shake the cartridge and install may have repeat until ink comes out when printing. Be patient. Took me a while
1033452
I am showing there are 18 different sellers on this particular listing. You will most likely want to check who had shipped your cartridge and contact them to report the issue.