Anyone have a product manual? The "NET" menu on mine will not load anymore. Screen just goes blank.
224434
Manual says: Press the Fn *function button on remote to Network mode. Net will appear. AFTER SHORT PERIOD the network program will begin. You can also connect to wireless access. It says you can check your network status by selecting Settings Option from main Menu, then select Network then Network Test. If you can me to scan these two pages, give me your email via my email - Quig555555@aol.com.
665501
I had the same problem. Sent one back and got a replacement... Same problem. Also sent an email to the company about it and got no response. Also if you try and secure the network it doesn't work either. Still haven't been able to do it and I don't recommend anyone buying this product for those reasons.
1684392
i have not had that problem / issue , , ,maybe u can find answer on the internet try some diff searches, , ,there is a pdf users manual on internet, also maybe reboot the thing, if after multiple trys call amazon they can help u, and may be u need a new machinelike exchance for new one mine has a warranty included so it is insured right now
1904332
You may want to ask Winfun for a download or new copy of the manual. I would send you a copy of mine but it's gone.
2036836
I was told to reload the software update & believe I lost power before the update completed... now I have a fancy "dust collector" as I cant even get it to power up(although I can here it going through some type of start-up process) but the display doesn't show anything now ...not even "Hello" on the front LCD!!??
2214556
Sorry to hear you are having this issue. So the display is not working at all? No blue light? If so, there is definitely something wrong. I will send you a message to discuss replacement.
616591
same on mine. I just installed mine, setting up the master code/user codes as directed, and it did respond as the manual. but no code work at all. can't open the door at all.
1667663
Call customer service for Net 10 or send phone back for exchange. I have had one for 3 years, replaced it when buttons wore out.
1009455
Thanks for the thread. Just set ours up and was having the same problem. Glad to know I didn't mess something up on installation.
128135
Occasionally a defective net ships out--- that might be the case with yours. Please send a note to our customer service dept and we'll replace it for free. Go to the site and click 'contact us'. Thanks, Chris
1229449
To fix this issue, get a hammer and beat the crap out of it until you feel better. Then, go out and buy a tablet that actually works. I bought 3 and none worked 6 months later. The company does not respond to emails and their phone customer support is non-existent. Worst waste of money I have ever spent. Do yourself a favor and trash it. It's not worth the heartache trying to fix it. Also, the boot manager/menu is non existent. They won't tell you how to access it and no combination of keys work. Good luck!
18611
I have same problem. What can we do to solve it, I tried to find the manual with no success.
467434
I believe because it has been refurbished. It works excellent though & Net10 also gives the 1 year warranty with it... so well worth the purchase.
2260619
I'm having exactly the same problem. I can get the menu to display (the DMPort menu), but no video or pictures.Interested in any feedback from anyone who has tried this.
1438258
Amazon replaced the first net that I had because it broke shortly after I bought it. The second time it broke they didn't because I had it longer guess you could try the manufacturer.........I gave up in disgust after the second one broke.
965703
I have given up on this product. I have similar problems with the service dropping out. Trying to get a response from Nettalk is impossible. They are no help. I wish you better luck than I have had.
818061
Ensure you open it up again and check and make sure all the connections and nodes are connected and tight. Also check YouTube videos for step by step guide on how to do it . I am not selling screen. I bought one and fixed it and it's been working really very good.