does this come in the mail? i got my phone and no canopy 2 year protection what should i do?
226144
I bought a protection plan on a Brothers printer, and received an email with a confirmation number and link to the Canopy website. Once on the Canopy website, the registration process is pretty straight forward. There was no paper work involved, everything is digital. Hope this helps.
226145
I received an email verifying the purchase and a downloadable copy of the policy.
226146
I received confirmation on the Fax and the protection at the same time by email. The policy came by email also and I received that before the Fax machine was delivered. Check your confirmation notice. There should be some contact info on that. Sounds like a slip-up somewhere.
226147
They should have sent you an email verifying the purchase and they suggest printing a copy of the email for your records or save it someplace on our computer.
2161067
Give them time. They are HORRIBLE responding, but all of a sudden you'll find the missing item in your mailbox. That's how it happened with mine, anyway. They actually have pretty good customer service, just SLOW and UNRESPONSIVE.And to add to the previous response, if you go to buy a replacement, expect to pay around $25. Your cell phone charger won't work unless your phone is 10 or 12 years old. These take a different size "plug" that the newer phones don't come with. I bought a replacement when mine fell apart, and it cost about $25 at Best Buy. (Much superior quality, but expensive.) Give them time. They are HORRIBLE responding, but all of a sudden you'll find the missing item in your mailbox. That's how it happened with mine, anyway. They actually have pretty good customer service, just SLOW and UNRESPONSIVE.And to add to the previous response, if you go to buy a replacement, expect to pay around $25. Your cell phone charger won't work unless your phone is 10 or 12 years old. These take a different size "plug" that the newer phones don't come with. I bought a replacement when mine fell apart, and it cost about $25 at Best Buy. (Much superior... » Read More Give them time. They are HORRIBLE responding, but all of a sudden you'll find the missing item in your mailbox. That's how it happened with mine, anyway. They actually have pretty good customer service, just SLOW and UNRESPONSIVE.And to add to the previous response, if you go to buy a replacement, expect to pay around $25. Your cell phone charger won't work unless your phone is 10 or 12 years old. These take a different size "plug" that the newer phones don't come with. I bought a replacement when mine fell apart, and it cost about $25 at Best Buy. (Much superior quality, but expensive.) « Show Less
377229
You will have to call Canopy for an answer to this question. You can either call Amazon for a telephone number or look it up on Google. Canopy is located in Canada and has an 800 number.
86072
Send you a clear piece of very thin plastic that you must off and apply to protect the front of phone from getting scratched and you got to put it on without air bubbles under it and if you peal it off so many times, you get a big air bubble under it. I think they're hard to put on just right but then that's just me.
2273481
After reading up on Square Trade they insure just about any item. New or used and purchase from anywhere. My phone was used & unlocked smartphone, good luck.
823068
I am sorry that I can not help you. Mine was purchased at Christmas time and is working great. For $4.99, I did buy the Canopy Protection Plan just in case.
1245284
I have several plans for different items purchased. The wording is different for some. For example for office equipment the Canopy protection technically goes into effect after the manufacturer warranty expires. Except in the case of a power surge issue, the manufacturers warranty doesn't cover that issue at all, so the Canopy protection would kick in and cover that and any other issue not covered under the regular company warranty. For a laptop, the manufacturers warranty wouldn't cover if I dropped it and broke the screen, but the Canopy would, even though again the actual coverage didn't start until after the manufacturers warranty expired. You need to look at the terms and conditions to see how it all works together. You can go wrong with this protection coverage. I get the coverage on anything I can possibly cover.
943583
I never received my 2 year canopy plan from this seller, period.! NOW, I cannot return the printer I bought (9 days over the 30 day period)..... so, my advice to you is do NOT, I repeat, do NOT, NOT, NOT buy from this rip-off person. I still have never received this plan ~ 2 months later!!!! And I don't see AMAZON.com DOING ANYTHING ABOUT THIS SITUATION AT ALL!!! HAD the "Canopy Protection Plan" arrived on time,(or AT ALL FOR THAT MATTER) ~ I MAY have been able to return a printer made for an office,not my home.Either way, AMAZON did not protect ME!!!! I would suggest that you do not buy from this person/site. I got ripped off, and you too, probably will be also. I am more than extremely unhappy about this whole situation.... sorry, but i speak the truth, and expect others to do the same....
634889
NOT covered! Just did online chat with them and it is NOT COVERED. They are working with Amazon to have it removed as an option!! Wish I could post a screen shot because I saved it.
146154
To GTR Paul, I'll bet I'm newer to this then you are, don't know what Square Trade is, never heard of it. I bought the Canopy protection when I bought a set of 3 phones and they're holding up just fine. Sorry I can't help you. Al Beach.
146153
I really can not say, I have not received Canopy's contract but have paid for it.
1014697
I never received mine, I got an iPhone case instead. Sorry I couldn't help.
1885824
I have not receive my galaxy note 3 brown flip case, It's been 2 months since I put in order. Can some let me know what is going on. If not sending it. I want my money put back on my card. Thanks.
406535
They dont have warranty they would ask for pictures of the damaged after severe calls maybe they send u a replacement part. So you are the second customer with me! who has problems with this company . this company charges for shipping and handling and no packing on appropriate way the canopy result damaged product .I never on my life I will buy any item from this company again after my bad experience with this canopy company.
1194158
Contact Luvvitt via their website (Amazon has no authority over their warranty). Email them and tell them you need a new case. You may be required to send in your old case so they can see you need a new one (like with most other product warranties), or you might get lucky and only have to take photos of your damaged case (and email them these photos along with a copy of your invoice). Either way, they are very responsive, even on the weekends.
2136685
No but I got a protection plan through SquareTarget (2 year plan for about $45.00) when I bought it.
1968360
Just called SmartGuard. This plan DOES NOT cover the DJI Phantom 2 as they say it's not a camera. She told me it would be wasted coverage and they do not offer accidental damage warranty for quadcopters. Amazon should really stop offering it as it is useless.