i can charge the portable battery by wall (red light goes on) but when i plug into phone, no light comes on and it doesnt charge...?
232407
Try using the designated USB cable that came with your phone instead of the one that came with the battery. You should see a BLUE light when a device is connected. Hope that helps!
1115378
There's supposed to be a light that lights red when it's charging, but mine never worked. Yo uprobably have a defective product if it isn't lighting up.
1467257
Make sure you're using the input USB. Should charge automatically. You only have to turn the power on to use the device for charging purposes.
244777
I believe you are supposed to use the USB connector from the Trent device and plug it into your computer it the wall adapter. Once connected, the lights on the device should light up in a series to indicate that it is charging. In my case, it stopped working after a month or so. I would plugit in to charge and the lights that indicate charge would stop after a few seconds. I would leave it plugged in for hours and come back to a non charged portable battery. It's now a paper weight.
891237
I have been using the charger for my phone and charging via the USB. I believe the issue with my tablet not charging was actually something that occurred internally and that it was not the wall charger.
1050638
Try reversing the way the battery fits in the charger. Turn it updside down and put it in and it will charge. Topside will only display a green light and will not charge it. Hope this is clear enough!
2052005
Hi i used the same adapter with a usb port that i plug into the wall from my cell phone. I noticed a red light inside the item but it never turned green or even cut off to let you know it was charged. Hope this helps!
1167433
Check your charging cable and (if applicable) the USB Wall Jack. I had this issue a while back, where the wall jack connector was not providing constant power (it'd provide it in a pulsing fashion). I later had a bad cable. Once I replaced the bad cable, it started charging with no issues.
1899343
If the light on the front is off, then it is not charging. Check your power cord.
1386073
I have the same phone the charger was also broken when someone sat on it while it was charging, I have many extra charfers the same size but none of them work to charge the phone. The best advice I can ive you is to get a universal camera battery charger and just charge the battery while it is separate from the phone. If you do figure out where to get a replacement please let me now. Good luck.Danny
1335140
Mine has been charging for 6 hours and still red, not sure what to do...Only time I saw green light was when I first put the batteries on the charger while still unplugged. I thought this was odd.
1416483
I've try one from a wall socket & both Micro USB still didnt charged. I'm really mad about this cost me $7 bucks and cant even charge it when using it
125591
That was one of the problems... nothing appeared to indicate it was actually charging. So I just made sure I had it plugged into a good socket and let it charge overnight... But the next day it still didn't work, so I returned it.
1243603
Usually it is the battery. Take a battery you know is still chargeable and see if it recharges.
1487771
You have to charge it. It comes with a cord to plug in and a red light indicates that the portable charger is being charged.
373243
The rechargeable battery is not charged, or you have a bad battery, or your wall charger is bad.
641667
The battery might just be fully charged. That was the case with mine.Use the battery a bit then plug it back into the charger. Make sure the charger is plugged into the USB port.