I received the bike, but I have two problems. First, the seat is too forward relative to the backrest. Wondering if the company has seats with the screw holes in better locations. Also, the heals of my feet hit the floor if I'm not really careful while riding the bike. Any input? Thanks in advance. I received the bike, but I have two problems. First, the seat is too forward relative to the backrest. Wondering if the company has seats with the screw holes in better locations. Also, the... » Read More I received the bike, but I have two problems. First, the seat is too forward relative to the backrest. Wondering if the company has seats with the screw holes in better locations. Also, the heals of my feet hit the floor if I'm not really careful while riding the bike. Any input? Thanks in advance. « Show Less
228740
hi sharon i noticed the same problems and i use a cushion on the back and gotta watch my feet also but i got big feet size 12 so i figured i just gotta be aware also fyi the console is a little difficult but i can still exercise on it while watching the tube beats a couch potatoe hehehe
228741
Adjusting the seat location is difficult. I asked my grandsonl to make the adjustment for me, which he did, but I still need a back cushion. The bike is not as efficient as I might like, but it works well. Different programs are simply too vague to be helpful. I just ride while watching the tv. I also use a treadmill and a shiatsu massage chair and trade off one device at a time. Dorothy
1743883
Have the same problem with mine. I agree with the others....still like the seat. Perhaps we should contact the company and they will modify the design.
2065173
No. Your back does not rest on back rest and the seat is too high from pedals and seat is positioned too far back for your legs to reach pedals comfortably unless you wear high heels - which is what I've been doing. And it hurts my back because I have to hunch forward and down to pedal. We will likely return this Fitdesk soon. Very disappointed as I like to exercise and was hoping this would complement my working at the same time.
1371338
Sorry to hear about your experience. Fortunately the bike i purchased for my son works well even though he does not use it. The only thing i can think of is to have a mechanic or tech guy look at it. They may be able to tell you which part is defective and then you may be able to order a new part and have them install. Sorry
829816
I don't know if you've found a solution for yourself or not, but maybe this will help someone else in this situation... If you strap your feet into the pedals while the pedals are horizontal and parallel to the floor (with your legs perpendicular to the pedals and knees directly above your feet while sitting with the seat rested near the digital readout) instead of with the pedals at their resting position (at an angle), it seems to work infinitely better. I did this last night and was able to make it through the workout without my feet coming out of the pedals. Seems to have something to do with the feet secured flatter and with the weight on the heel rather than looser and more weight on the ball of the foot.
766111
Thank you very much for the information. I have the bike, but the seat is so uncomfortable that I rarely use it. I have been unable to find any contact information for the maker to get information on a proper seat for this bike.
2219878
Jay, I am 6'4" with a large frame and had knee replacement surgery in Oct 2013. I was having trouble finding a bike that was reasonable priced and could handle the leg length. I read some reviews and decided to take a chance on the bike. I extend the seat all the way out and it is fine. It would be nice to have another slot to move back but is adequate for my rehab/ exercise. Positives are it is easy to put together and is very quiet. I can ride it in the exercise room and you can not hear it in operation outside the room. Some comments have been made about the display being difficult to see but I find it adequate for my needs. It is a dated design but if you want things in color you will have to pay a couple hundred bucks for a upgrade. Good luck and hope this helps.
1779938
Everything was easy xcept the seat. Help! How do you put together? I feel like there are too much hardware on a tiny screw that holds together with a but but not to me. Help! I just got this bike I cannot figure it out. There's a seat separate hardware and somehow you stick the hardware in the seat and attach the seat slider....how?????
1203146
I had no issues assembling this bike, there were, however, parts missing(nuts and bolts) i replaced those got the bike together and went for a short ride to test it all out before i let my GF(who the bike is for) ride it. Well i immediately regretted buying the bike. The frame is bent and pulls to the right. i should have spent a little more and got a better bike. She seems to like it overall but she also regrets the purchase and i probably wont ever buy a bike off amazon again because of it Local Bike shops for me from now on. the 6 speed gears are a plus. having the baskets is nice but the whole bike seems poorly engineered. I had no issues assembling this bike, there were, however, parts missing(nuts and bolts) i replaced those got the bike together and went for a short ride to test it all out before i let my GF(who the bike is for) ride it. Well i immediately regretted buying the bike. The frame is bent and pulls to the right. i should have spent a little more and got a better bike. She seems to like it overall but she also regrets the purchase and i probably wont ever buy a bike off amazon again because of it Local Bike shops for me from now on. the 6 speed gears are a plus. having the baskets is nice but... » Read More I had no issues assembling this bike, there were, however, parts missing(nuts and bolts) i replaced those got the bike together and went for a short ride to test it all out before i let my GF(who the bike is for) ride it. Well i immediately regretted buying the bike. The frame is bent and pulls to the right. i should have spent a little more and got a better bike. She seems to like it overall but she also regrets the purchase and i probably wont ever buy a bike off amazon again because of it Local Bike shops for me from now on. the 6 speed gears are a plus. having the baskets is nice but the whole bike seems poorly engineered. « Show Less
2036086
We had an issue with the bike only going in reverse. We had to take the seat off and check the wiring, it was loose. I would suggest doing the same. I eventually sold the 2 I bought for $5 at a garage sale. The back wheel never stayed on. Worst money I ever spent. Good luck and I hope your child does enjoy their toy.
1487089
Check again, they are all 3 now available at another place... most frequent GOOGLE result and for 200 less than here. I just bought the large, and I am 5'10, but I have a 30" inseam and it fits ok and I have even had to adjust the seat up quite a bit more than I was expecting. I added a diamondback pillowtop saddle, since I am new to biking also and the saddle that it comes with was killing me. If you are mechanically adept, you can assemble the bike easily but it is good to have a REAL bike shop look it over, the box store assembled mine and it ended up scratched, with under inflated tires, the brakes squeaked, handle bars were not aligned properly, and the deraillers needed adjustment Check again, they are all 3 now available at another place... most frequent GOOGLE result and for 200 less than here. I just bought the large, and I am 5'10, but I have a 30" inseam and it fits ok and I have even had to adjust the seat up quite a bit more than I was expecting. I added a diamondback pillowtop saddle, since I am new to biking also and the saddle that it comes with was killing me. If you are mechanically adept, you can assemble the bike easily but it is good to have a REAL bike shop look it over, the box store assembled mine and it ended up scratched, with under inflated... » Read More Check again, they are all 3 now available at another place... most frequent GOOGLE result and for 200 less than here. I just bought the large, and I am 5'10, but I have a 30" inseam and it fits ok and I have even had to adjust the seat up quite a bit more than I was expecting. I added a diamondback pillowtop saddle, since I am new to biking also and the saddle that it comes with was killing me. If you are mechanically adept, you can assemble the bike easily but it is good to have a REAL bike shop look it over, the box store assembled mine and it ended up scratched, with under inflated tires, the brakes squeaked, handle bars were not aligned properly, and the deraillers needed adjustment « Show Less
1410076
oh man, I wish I had found these posts before ordering one of these as most of the reviews are positive. It's on the way, should I just immediately send it back and eat the shipping charge? I wouldn't be surprised that these are on sale now as Schwinn prob has fixed models out now. I am assuming that if I keep this bike it will crap out shortly. If I do keep it, should I immediately call for the new motor and then the control panel before even using it? Will the original motor work with the new panel? uggggh. not looking forward to this. Any chance we can convince you to put up a website with pics of the fixes?? ; ) oh man, I wish I had found these posts before ordering one of these as most of the reviews are positive. It's on the way, should I just immediately send it back and eat the shipping charge? I wouldn't be surprised that these are on sale now as Schwinn prob has fixed models out now. I am assuming that if I keep this bike it will crap out shortly. If I do keep it, should I immediately call for the new motor and then the control panel before even using it? Will the original motor work with the new panel? uggggh. not looking forward to this. Any chance we can convince you to put up a website... » Read More oh man, I wish I had found these posts before ordering one of these as most of the reviews are positive. It's on the way, should I just immediately send it back and eat the shipping charge? I wouldn't be surprised that these are on sale now as Schwinn prob has fixed models out now. I am assuming that if I keep this bike it will crap out shortly. If I do keep it, should I immediately call for the new motor and then the control panel before even using it? Will the original motor work with the new panel? uggggh. not looking forward to this. Any chance we can convince you to put up a website with pics of the fixes?? ; ) « Show Less
1300772
I just don't know. I bet though if you reach out to the manufacturer, maybe they can detail your issue with some pics you provide? I don't recall ever needing extra for my traditional seat post, but just email them.
1756005
My husband is 5'11" and he had to add a 3 inch riser to the handlebars and put the seat all the way up to make it fit....He wished he would have had a 4" riser instead of the 3". We both got the same bike, I am 5'4" and had to put in a new lower seat post. The suspension on the seat post didn't allow the seat to be low enough for me. We both got new saddles as the ones that came with the bike were very uncomfortable....All that being said, we are very pleased with the bikes after making the adjustments. Even the guy at the bike shop who went over the bikes after my husband assembled them said they were a good deal for the price. My husband is 5'11" and he had to add a 3 inch riser to the handlebars and put the seat all the way up to make it fit....He wished he would have had a 4" riser instead of the 3". We both got the same bike, I am 5'4" and had to put in a new lower seat post. The suspension on the seat post didn't allow the seat to be low enough for me. We both got new saddles as the ones that came with the bike were very uncomfortable....All that being said, we are very pleased with the bikes after making the adjustments. Even the guy at the bike shop who went over the bikes after my... » Read More My husband is 5'11" and he had to add a 3 inch riser to the handlebars and put the seat all the way up to make it fit....He wished he would have had a 4" riser instead of the 3". We both got the same bike, I am 5'4" and had to put in a new lower seat post. The suspension on the seat post didn't allow the seat to be low enough for me. We both got new saddles as the ones that came with the bike were very uncomfortable....All that being said, we are very pleased with the bikes after making the adjustments. Even the guy at the bike shop who went over the bikes after my husband assembled them said they were a good deal for the price. « Show Less
791571
Sorry, it's been too long since I assembled it to remember. I do, however, remember assembling the bike twice and thinking, how would someone who is not extrememly careful ever assemble this bike without breaking something? I would take S. White advice and check out the YouTube.
1094090
I had the same problem. The front keeps dropping. I looked at the instructions and they show a support which goes into two little tubes. However, I never received this piece. I contacted the seller who told me that it would be sent, but it never arrived. I don't use this seat anymore because of this.
1584463
Because they don't care Mark. This bike has serious design flaws and is stocked with sub standard parts from China and Pro Form makes (Made) a lot of money off this bike. I wish I had never purchased mine. I suggest you put a complaint on their FaceBook Page, you might get some help to repair one if you own it but they will not refund your money, it's gonna take a class action lawsuit for that to happen...sorry