Bought a winter pol cover August 2014. Dirt defender, 18' round. It tore at middle seem. How do I get warranty satisfaction?
263133
Mine didn't last one whole (first) winter either. I'm guessing the glue or whatever gave because an entire seam just came undone.
1526258
I haven't found much out on the warranty, but I wouldn't expect too much. I did have the belt snap and called the company who supplied another belt free of charge. Of course, we had to figure out how to put it on - which we did. But now this newer belt is already getting loose and skipping, so I'm thinking when it snaps again of just throwing the whole thing out on the curb for scrap collectors. My opinion has indeed soured on this item even more. If you haven't bought it yet - don't. If you have, then try calling their number which is in the booklet that came with the machine. They are relatively friendly, but I've had mine for about 2 years now and am sure I'm out of warranty myself. I haven't found much out on the warranty, but I wouldn't expect too much. I did have the belt snap and called the company who supplied another belt free of charge. Of course, we had to figure out how to put it on - which we did. But now this newer belt is already getting loose and skipping, so I'm thinking when it snaps again of just throwing the whole thing out on the curb for scrap collectors. My opinion has indeed soured on this item even more. If you haven't bought it yet - don't. If you have, then try calling their number which is in the booklet that came with the machine. They are... » Read More I haven't found much out on the warranty, but I wouldn't expect too much. I did have the belt snap and called the company who supplied another belt free of charge. Of course, we had to figure out how to put it on - which we did. But now this newer belt is already getting loose and skipping, so I'm thinking when it snaps again of just throwing the whole thing out on the curb for scrap collectors. My opinion has indeed soured on this item even more. If you haven't bought it yet - don't. If you have, then try calling their number which is in the booklet that came with the machine. They are relatively friendly, but I've had mine for about 2 years now and am sure I'm out of warranty myself. « Show Less
280375
If you got it from Laza, contact them. They sent me a new cover right away when I told them mine had broken.
1407628
I honestly don't know. You might want to contact the seller via Amazon and ask them. I have had this for 2 years, and have not had any problems or major wear and tear that would require me to use a warrantee.
1634922
You'll need to go through ArmorSuit's website. You can find links to start the process, depending on how long it's been since you've purchased it (not sure what if any difference it makes), at http://www.armorsuit.com/warranty/.
668427
I wondered this myself. I don't have any damage, but the cover doesn't completely wrap around all posts. From other comments I read you can contact the manufacturer Jewitt Cameron, and they may replace your cover at no cost. Try that.
659002
Contact the company to get it replaced. It has a lifetime warranty, but I'm not sure that covers normal wear and tear.
1318188
I ordered one of these in April 2013 and am now using it. It did not have any warranty papers with it but on the Amazon site futher down under the product it describes the warranty under "product description". I have looked online for this company's website w/o any success. I am pleased with the quality and performance of my cover; we have high winds around here and it has withstood much already this season and keeps all dirt, etc. out. The vinyl covered cable and "winch" is kind of "cheesy" but does the job. The gromets and sewn hem are holding thus far. For the money this is a decent product. I tossed the box it came in without meaning to so the warranty may have been printed on it. Hope this helps you. I ordered one of these in April 2013 and am now using it. It did not have any warranty papers with it but on the Amazon site futher down under the product it describes the warranty under "product description". I have looked online for this company's website w/o any success. I am pleased with the quality and performance of my cover; we have high winds around here and it has withstood much already this season and keeps all dirt, etc. out. The vinyl covered cable and "winch" is kind of "cheesy" but does the job. The gromets and sewn hem are holding thus far. For... » Read More I ordered one of these in April 2013 and am now using it. It did not have any warranty papers with it but on the Amazon site futher down under the product it describes the warranty under "product description". I have looked online for this company's website w/o any success. I am pleased with the quality and performance of my cover; we have high winds around here and it has withstood much already this season and keeps all dirt, etc. out. The vinyl covered cable and "winch" is kind of "cheesy" but does the job. The gromets and sewn hem are holding thus far. For the money this is a decent product. I tossed the box it came in without meaning to so the warranty may have been printed on it. Hope this helps you. « Show Less
529489
I bought the same brand protector for my 3DS and the life time warranty means that you have to send the damaged part of the cover to their address and pay for the shipping of the new cover. And the shipping is ridiculous. If I remember right you minus well just buy a new cover 'cause it's lower price. It's been two years since I got it. Keep your invoice to else they'll not replace it.
129074
I called the company and they gave me addresses (far away) to bring in for service. I only had this a year and paid over $300, so I was not happy. It turns out that the only problem was the mesh bag, it was caught in the inside gears. I fixed it easily myself. So I suggest you check that out if you have problems in the future.
1318186
The description says "Backed by a 12-year warranty (2-year full rated).". As with most warranties, I would think it would be a manufacturer's warranty, not Amazon. I don't have the paperwork handy to tell you how it works. Bought one last year and it worked as expected. It survived the severe windstorm we had as a result of super storm Sandy (fence didn't survive it too well). Overall, handled the snow as well once we entered into winter. Water was nice and clean and ready to go when Spring hit. It did a good job and price was very good.
1035533
Yes...my cover ripped after a short period of time and they replaced it free of charge. Kind of a hassle that I had to contact them, but experience went well.
643394
I am not sure about the warranty, I didn't check on it. It does come with a flimsy cloth cover that ties @ the bottom. I went & purchased a cover @ WalMart. We LOVE our mattress.
197726
Your best bet is to call Ducane directly and order from them. I bought the cover and it seemed to be a knock-off. It ripped within a couple of day and I ended up throwing it out at the end of the summer. My original cover lasted 6 years before it got all weathered and then started to fall apart. Save your money and call Ducane. You'll pay about $50. but it's well worth it!
1595524
To tell you the truth, I don't know about the warranty. I've had this cover for about two years and it is one of the best ones I have. I keep my wicker furniture covered almost year round on the patio. The cover is roomy and durable with no signs of wear yet. Well worth the money.
1034122
I saw the same lifetime warranty in the instructions that came with mine. I'd definitely try contacting them to see what they say.
437210
PolyPro III comes with a 3 year Warranty. There will be room for Standard original units. If there are add on antenna or larger aftermarket unit then the cover is not going to fit. They are measured against base model class b manufacture vehicles for the diameters. thanks, Lee