Have you had a positive customer service experience with Autel?
234465
yo check this out I have over $20,00.00 worth of tools in my garrage this Autel Md802 is one of me sweetest possession yet, i do have a code reader who looks just like that because I didn't know any better, treat yourself you'll love it.
234466
Haven't had to deal with Autel for any reason but this is a very powerful tool for the money.
1540017
Yes it did. I came looking brand new to me. Haven't had any problems, and the good things was AT&T; was able to provide me insurance once I recieved it...just in case anything happens.
1354318
Yes I have. It works very well. It's been more than one year since I bought this phone. It still works like new phone. I would certainly recommend this phone to anyone.
947049
I called and they use ATT.I had a very positive impression of the company from my conversation.They don't outsource customer service!
941699
Yes, but I think it is the interface with Phone Power that makes it work. I've had mine for over a year and a half and have found the service to be very, very good and options better than I had with my former phone carrier.
2020608
I'm not sure. Contact their customer support via phone or email. I've had excellent results when dealing with them.
413285
I did the same thing, I called and waited about a half an hour; but I have to be honest I thought that their customer service was very good, they corrected the problem in about 5 minutes and I haven't had any issues since.
1786100
I have no idea- I'm not a part of the company, just a satisfied customer. You'd probably have better luck contacting the company directly; I'm not sure if they see these questions automatically.
1900207
Hello, I used their service and It was GREAT!! believe me, they are reliable and they do a high quality job. Don't hesitate!
1323412
probably my experiences always involve lengthy phone calls because they want to short my minutes last time they wanted to give me 800 minutes when i had 2600 after 2 days and a lot of frustration i found someone who knew their job and fixed the problem. i'm looking to upgrade my phone but am fearful of going through that again.
2198901
i'm not sure, their tech reps are pretty good at answering questions, i'd call them directly.les
2252095
No regrets here; mine works fine. I can't say about customer service as I have had no problems.
922065
Yes, I did. If you call their customer service at 866-587-2315 they will replace them if you let them know what happened. I asked her if she got these kinds of calls a lot, and she hesitated, then told me occasionally. Also, those positive reviews are all the same person... Erin. They are crap. If the new ones are crap I am sending all of them back for a refund.
228790
I would contact their customer service. Their communication was great when I dealt with them.
600555
Yes, it's got quite a good answering machine. Surprisingly, considering all the hype about volume controls and equalizer, the telephone sound quality is not that great. In fact it's less than adequate.
1497395
I've had a very bad experience with this product. The first one sent was defective. Customer service didn't answer their phones or return voicemails or respond to emails. When I finally spoke with customer service, they sent me the wrong replacement part. Subsequently, I was asked to return the product and after a long delay, I received the replacement, which was also defective. I've given up, as when I asked about refunds, the customer service people said I have to deal with someone else who sells the product, not them. It has become too costly and time-consuming to pursue this further. The product idea is a very good one, but in my experience this brand and model is a piece of junk. I've had a very bad experience with this product. The first one sent was defective. Customer service didn't answer their phones or return voicemails or respond to emails. When I finally spoke with customer service, they sent me the wrong replacement part. Subsequently, I was asked to return the product and after a long delay, I received the replacement, which was also defective. I've given up, as when I asked about refunds, the customer service people said I have to deal with someone else who sells the product, not them. It has become too costly and time-consuming to pursue this further.... » Read More I've had a very bad experience with this product. The first one sent was defective. Customer service didn't answer their phones or return voicemails or respond to emails. When I finally spoke with customer service, they sent me the wrong replacement part. Subsequently, I was asked to return the product and after a long delay, I received the replacement, which was also defective. I've given up, as when I asked about refunds, the customer service people said I have to deal with someone else who sells the product, not them. It has become too costly and time-consuming to pursue this further. The product idea is a very good one, but in my experience this brand and model is a piece of junk. « Show Less
1857192
Unfortunately none but have already checked out company customer service, and so far so good.