What is the warranty on this chair. We haven't had it for a few months and it squeaks excessively. I've lubed the moving parts and tightened everything but it still squeaks. thinking about getting a refund.
229005
I'm not sure about the warranty but return it while you can. I regret not returning mine but I was too busy with my newborn. This chair is a waist of money. I bought another one.
693584
Call the company, it may still be under warranty and they can send you a new chair. Otherwise they should at least offer a solution to the problem. Glad you are using your chair. Sorry you are having problems , i hope this helps out. Find your paper work and call them. Good luck.
1742258
the piston on one of these chairs (I own 2) went bad after 9 months use. called the manufacturer and they sent me a replacement piston in about 2 business days. could not get the old piston out of the tilt bracket.. called again, they are shipped me an entirely new chair in 3 business days!
1437298
the chair is actually pretty comfortable, but when I first received the chair I had issues with the legs not being even and it wobbled.I had the company send me to replacement legs I attach them and they still wobbled. I contacted the company they ended up refunding half of my money and sending me a $25 gift card to Amazon at that point I took the chair to one of my friends who is a furniture repair person and he even out the legs for me.
1474594
Don't remember what the warranty is. Also sinse I used a much longer shock then OEM I'm pretty sure that's what caused my squeaking problem.
329560
I've had this chair for five months and so far have not had a problem. I've been happy with it. I do have a cushion in the seat since I have a back problem and maybe that has helped save on the wear.
133019
At first this bed didn't squeak. I have had it about 10 months and about a month ago it started squeaking when I roll over. Within a week the squeaking became noticeable with every movement. We've checked the screws and everything is tight.
976000
If you can, try taking it apart and starting over. If not, I think it's jammed and therefore broken. Mine work. But, I have had other chairs that just simply break/do not go up and down.. Good luck.
1693437
I don't know what the warranty is for this item. We used ours (two) all little league baseball season and loved them. Makes sitting on bleachers much more comfortable. One of the chairs arrived with slight damage and Amazon replaced the chair immediately. Next day delivery. We love these chairs.
55519
I've only had these chairs since the summer, but so far they are holding up extremely well. The rattan is definitely more flimsy than other, much more expensive chairs I've seen, but so far holding up well. You would need to contact the manufacturer or retailer for the warranty on them. I'm not sure what it is.
1474591
It's just from the weather. Spray some wd-40 over the coil and shock or squirt oil on it. I had no warranty. The squeak didn't effect the quality of the equipment.
801720
Not sure about a warrantee, but with Amazon, I think it is 30 days. This is a very well made chair and extremely easy to push. I did order an additional cushion for added comfort.
1634893
I've had the chair over a year. I don't have easy access to paperwork. The name on the case is Best Massage. Can you e-mail the seller?
1301703
I had squeaking that sounded like it was coming from those wheels, but I did some research online and saw some people suggested loosening the screws on the pivot points just a half turn. I did that and the squeaking went away during the next workout (it took a few minutes but it did go away). I guess over-tightening them can cause squeaking where the pieces rub together. That's my experience anyways!
714294
I purchased this bike for my mom 2 years ago and we have not had any issues with the seat being squeaky. She had the bike assembled at a bike shop though so I am not sure if that made it more sturdy...Actually we havent had any issues with any part of the bike being squeaky. Its a really cool and smooth bike, my mom says it reminded her of one she wanted when she was a teenager.
9478
Ours too, not too bad though, but check gaps between slider parts make sure nothing is rubbing and body of chair and glide parts.
669337
Squeaks really really bother me. I cannot have a machine that squeaks especially repetitively or rhythmically. Users please comment and also about returns for this reason. Thanks