Where/how do I get replacement filters? Ours worked great 'til just after a year of heavy use and assume that's due to 1year old filters?
234629
Hi, go to the manufacturer's website. http://www.theperfectwater.com/Replacement-Filters/ they have filters available for the system you purchased.
234630
How do you know it's not working by the way? Mine is 1.5 years in on a well and going strong.
84568
yes there are two diffferent filters to be replaced , depending on use . one is a HEPA filter and the other is a charcoal one , looking at about $35.00 for filters . they can be found on amazon or other online sites.. filters should last about a year under normal use..
1808849
I think you might have posted this as a general question. From your posting, I can't even see which filter you purchased. You should direct your inquiry directly to customer service. Better yet, call them at 888-280-3321....Alan
1928720
Look under Brita Replacement Filters for UltraMax. My larger filters are for PUR.
355189
if you keep the filters cleaned on a regular schedule they should last for many years. check your cleaning requirements (very simple and easy to do)
589325
I habe not bought replacement filters yet, but I would contact the 800 number for your hepa filter. Or do amazon search with model number and "replacement filter."
339166
I ordered this replacement and it works http://www.amazon.com/gp/product/B000B8URLI/ref=oh_details_o06_s00_i00?ie=UTF8&psc=1 I have read that you are supposed to replace the filter 1xper year, but who knows what kind of usage they are basing that off of. I replaced mine after only 4 or 5 months (when I started noticing a considerable difference), but I hadn't realized until afterward that you are supposed to reverse the filter every 30 days. I am hoping if I do that it will last at least a few more months this time.
943526
We have two of the units and find that the filters cannot be cleaned and reused; instead, they must be replaced. It would be nice if re-usable/cleanable replacement filters were available.
1337847
I haven't replaced the filter in either one (I have two). I have had them more than a year.
2005481
Honestly not sure. I'd contact amazon. Although, a replacement filter wont be very expensive. Also try n clean it let it dry out for a few days. Then try again. Good luck!
517967
Hi Karen, we found replacement filters at a spa store. Take the old one with you.
1413360
Call the company and ask for them to repair it. They will charge you money, but it's worth it, because it covers shipping and when you receive your unit back, they insert a new filter. So consider the price to fix it, the price of a new filter. Actually, you never know. They may not charge you to fix it....email/call and find out!
1212126
I can't find them either. Washing the filter is fine but eventually it needs to be replaced. I wouldnt' buy this product again on that basis.
1802844
Personally I havnt had to change the filters as of yet and my machines run 24/7. I'm figuring every few months or so. The machines do come with replacement filters:)
380992
Go here to get a replacement adapter: http://www.pur.com/support#request. I had to make a separate request for each filter I have and they sent them really fast - little over a week I think. You get metal A and plastic B, C, and D adapters.
457664
Never had any problems when I replaced mine perhaps some dust needs removed???? from under where the old filter was?
1064808
I've owned a unit about two years. I replaced the filter after year 1 and just replaced it the second time. The unit seemed to work OK, but the filter does get a little "grungy". I'd say replace at least once a year (I only run the unit during the winter and early Spring months-November to April)