I used this for the first time today. I could not get the flame even and there was a smell no matter what I did. Is this normal or do I have a bad 1
262295
there is a more expensive fuel that doesn't smell much you can buy if you want to run it wide open, but I don't think it's worth the additional money personally.
262296
First ran an hour in a breezeway, not in the house. Faint odor afterward indoors. We start it & shut it down outside too.
262297
if it smells strong, it's because of the fuel, you can turn it down a little and it won't smell as strong, we do not run ours on high because of that. I believe adjusting the wick will fix flame.
262298
You have a bad one. It should not have a smell as such but my flame is not even now.
262299
I have only used it once so far but the flame evened out shortly after starting. There is a faint odor when using but nothing really strong. Hope this helps.
262300
it is also normal for it to smell more the first time it is used because of the oil they put on it to keep it from corroding
1508681
Mine never smelled so I suspect yours.may have been accidentally exposed to something. I should tell you that I am very sensitive to smells, especially of chemical origin. I would return it.
1159655
It shouldn't smell at all. Either you have a leak, or it is not burning correctly. Good luck it should be checked.
288634
When I plug in the Feliway diffuser it begins to smell like something is burning. I touch the unit and it is warm but not hot. I then unplug it because I am scared it is going to catch on fire. Is this smell normal? The unit does not sag at all when plugged in so I do not know what could be causing this smell.
2112898
According to info at the Hamilton Beach web site, there may be a slight bit of odor during the first use or so and it is from the heating coils heating up for the first time and is normal....hope that helps.
1142174
Suprised it was damaged!! Mine was packed like a very well! As for the temp? I had that problem yesterday. Smoked a pork roast. Fired up just fine and was running too hot 250! Had both burners on low and both dampers open all the way. So, I turned the valve back on the propane tank. Next think I know the temp is at 150 and when I turn it up the temp will not increase. I shut everything down. Opened the valve on the propane tank all the way and restarted it. Worked fine after that. The propane regulators are very cheap now days and seem to have some issues. I have only used it 3 times and here are some suggestions. Keep what you are smoking if it is a small amount at the same level as the temp gauge. Only use 1 burner at a time. Why? When the 1st one burns out of wood chips you start the other. Then you can change out the chips and it is not hot. Wrap the pans in tin foil! They stay nice and it is an easy clean up when you are done. I am also looking into getting a very thin fire proof seal for the door. It is metal against metal and leaks some smoke. May not be worth the cost but a thought. Also..Make sure you burn it off!! Do it slow and work the vents and the doors as it heats up! They will stick! Hope this helps! Going to do a big turkey this weekend?! Yikes!!!
930276
I've used mine twice without a bit of smoke. How did you clean the unit. Spray 409 let it stand a while, spray again and let it stand awhile longer. Then take a wet Mr Clean kitchen sponge over the entire unit inside and out. Wipe dry for a brand new looking unit. I couldn't believe how clean the unit came using the 409/Mr Clean kitchen sponge. Smoke, there might be food touching the unit as it rotates which, I would like, would cause smoke. Make sure that no food touches the heating unit while the food is rotating.
1140918
Problem could be very, but check the ignitor to see if it is too close to the burner and did not make enough spark, the other thing to check is to make sure the wire is ground, otherwise it will not spark.
1520029
I honestly believe that is a defect - UNLESS you have a draft, then it is due to the draft. You can check for drafts using a candle, cigarette even, or incense. I have had mine in a motor home that was drafty and it would kick on and off because it was set too low so first try to raise the heater temp to the max (we had to do that and it didn't cost much either compared to our other heater). THEN if it still kicks on and off I would contact the company - we are going on 2 years with ours in Eastern WA state where it is very cold. Now that I am in a place with no draft, it doesn't kick on and off as much, lol.Hope that helps :) I honestly believe that is a defect - UNLESS you have a draft, then it is due to the draft. You can check for drafts using a candle, cigarette even, or incense. I have had mine in a motor home that was drafty and it would kick on and off because it was set too low so first try to raise the heater temp to the max (we had to do that and it didn't cost much either compared to our other heater). THEN if it still kicks on and off I would contact the company - we are going on 2 years with ours in Eastern WA state where it is very cold. Now that I am in a place with no... » Read More I honestly believe that is a defect - UNLESS you have a draft, then it is due to the draft. You can check for drafts using a candle, cigarette even, or incense. I have had mine in a motor home that was drafty and it would kick on and off because it was set too low so first try to raise the heater temp to the max (we had to do that and it didn't cost much either compared to our other heater). THEN if it still kicks on and off I would contact the company - we are going on 2 years with ours in Eastern WA state where it is very cold. Now that I am in a place with no draft, it doesn't kick on and off as much, lol.Hope that helps :) « Show Less
662095
I think that's normal, the plastic heating up for the first time. It's like turning the heater on for the first time in the fall and it has a weird odor for a day.
1872166
I just spoke with the Westinghouse customer service (E-mail: customerservice@saihomeproducts.comTelephone: 1-866-365-5339). I described this smell as rather a motor oil-like (this is what it reminds me). They say it's normal for the first cycles :-) It's a glue that holds the parts together and it gets burned initially. The explanation makes sense to me, so I will give it a try. No plans to drink this water, though, until the smell (and the taste) goes away. The idea was to drink pure water, not diluted glue :-)
1159656
I would suggest making sure your connections are tight and sealing properly. Stink is added to propane for your protection, telling you there is a leak. Not good.
1806836
Considering my burner created an open flame within seconds of plugging it in, I unfortunately wasn't able to have it on long enough to find out about the base. My particular unit may have just been a defective one, but be forewarned!
1129377
I saw the same problem, and it refuse to light and all i smelled was gas coming out. Wrapped the gap with tin foil; lights on the first press of the piezo electric starter. If I need a better fuel/air ratio, I will poke a hole in the foil.
2254368
m. kelly, i've had and used my grill for almost 2 years and have NEVER experienced this problem. one thing i ALWAYS do after each use is CLEAN all surface areas including the burners. i wipe them down and ignite the flame to make sure all burners are functioning properly. check the bottle gas and make sure it is tight on the threaded valve. i swear by mine, good luck. mc
141353
Same thing happened to me. It's a fire hazard. Plus, it puts out toxic fumes when it burns. I was not cooking on high (rarely do, because I use Henckel's ceramic ware). It may be a good product for some people, especially those with electric or ceramic stove tops. And it may be only a few of the items that tend to catch fire. But a few is too many for me. I wish I could return it.
723911
I had the same problem. I turned it on high setting and quickly turned it off when I smelled something burning. The next day, I turned it to low, then medium, then high setting with no problem. Not sure where the smell comes from.