This thing works great; but it won't come off! I've tried everything! What should I do?
237083
Use a piece of tape on the corner as a tab to pull it off. They come off very easily using this method.
237084
You know... I have not had this problem. I removed my screen protector from my "Note II" no problem when I had sold it. Have you tried contacting the company for support or checked their website for an FAQ? Maybe I'll try to remove the one from my "Nexus 5" just to make sure and just reapply the second one. I'll respond back if I do it this weekend, if it works no problem, you might have a defective one?
237085
You know... I have not had this problem. I removed my screen protector from my "Note II" no problem when I had sold it.Have you tried contacting the company for support or checked their website for an FAQ?Maybe I'll try to remove the one from my "Nexus 5" just to make sure and just reapply the second one. I'll respond back if I do it this weekend, if it works no problem, you might have a defective one?
237086
Get something sharp to peel it off at the edge or just use your nail. That's all you could really do.
237087
I haven't really tried. try with a little sharper tool or finger nail to start from a corner end.
861851
Mine came off once, and it took a minute or two to seat it properly, but it has not come off again. Check to make sure that it is seated properly. Sorry I'm not more help!
1915224
You'll have to gently twist and pull. It should come off fairly easily. It may take some wiggling back and forth, but then you should be able to twist it off.
459207
I've never tried to remove it, but it is stuck on there pretty good. Sorry I'm not much help.
1416301
It shouldn't be sticking... I would call the manufacturer. They should be able to tell you how to fix it or send you a replacement part!
454396
That happened to me at the beginning. I just held it in when I picked it up. Then after it had been in there a couple weeks, it never tried to fall out again even without support. Give it a little time?
185418
I havent had any problem with any part of it falling off. Im sorry to hear your having so much trouble with it :(
431909
Sounds like its defective, ours is tight (it was to be for waterproofing) but not unreasonably hard to get off. Perhaps try a pair of pliers?
945090
UGH, I do not know what to say but contact Dupont or send it back if it is defective. If you twisted it off when you received it, I don't understand why it wont go back on. sorry. I have only had good results with them, maybe you got a bum.
1465328
Sounds like it might be defective. Mine comes off very easily by pulling slightly on each side of the clear plastic cover
1777567
Mine used to fall off too. If you haven't already thrown it out, call them and have them send you a new replacement adapter that is metal. They know about this issue and will send it out for free.
1473937
I've tried pliers and even a hammer and it still won't budge. If it is not on tight, then it leaks. But as it is nearly impossible to remove, am tossing out the unit today and have canceled my subscription for the filters.
288274
I caught mine in time to peel it off. Maybe reheat it and try to get it off. Good Luck.
380732
when I remove mine & put back up I have this problem. I use Elmers stick glue & it works great & washes off.
2148058
I took mine off, but it didn't come off completely. Maybe with a lot of elbow grease...
830159
Try pushing down on it, up and down, several times. I think that is how you release the glue.
2077521
You could try checking the tension using the instructions in the manual. If it's too loose it will come off.