We lost our lid latch strap (white). Where/how can we get a replacement?
253590
You may want to contact the maufacturer directly. There may be a customer service number on the booklet that came with the slow cooker or possibly on the box itself.
1520333
I haven't found them online as I saw in another review. However I did find a phone number somewhere else that said to call for replacement straws. I am not sure if they have them for this Thermos product but I sure hope so. Otherwise I will be passing on this product. The phone # is 1-800-831-9242
225126
I don't know where to find a replacement. Our's is still on good shape. It seems like if Amazon doesn't have it, DeLonghi would. You've probably have already tried that.
354920
The manufacturer does not list a specific replacement strap, but there are generic straps on the market the will work.
1187654
Sorry, but I am unable to help you with a proper reponse. What I can say is that I would no longer recommend this item to anyone. After very little use, the latch broke and was/is of no use.
1866280
They have replaced the magnet latch with a cheap plastic piece that does not work well. Please chime in if you are dissatisfied. I am trying to get Dahon to respond to my complaint.
1531901
I bought mine yrs ago. At that time, I was able to purchase a lid from Calphalon that fitted on the wok, but you may want to call them and see if that is still available
1569512
To be honest, I haven't searched for any replacement lids. Have you tried contacting the seller or manufacturer?
611147
Call Timbuk2. They sent me a couple of locked clips to replace the buckles at no charge. They were easy to install. I would assume you can order an extra shoulder strap from them as well.
131646
I need a replacement lid also but haven't really looked. Would love to know if you find one.
563781
Sorry, I don't know where to get a lid either, but I haven't had time to look. I am planning on purchasing a second one of these soon, and getting a lid when I find one.
1717313
I have no problem with my latch, so you might want to get a replacement or call cuisinart.
2190702
My best guess would be to contact the seller, or Nordic Ware directly to get a new lid. Good Luck.
1407008
I would try contacting Thermos. I found this online: www.thermosonline.com/replacement-parts.html Good luck.
487770
http://www.anchorhocking.com/contact_us.htmlHi Cindy, You may want to check Ebay or contact Anchor Hocking about getting replacement lids. I've attached the "Contact Us" URL from the Anchor Hocking website. Also, there's a 5-year warranty that may cover your replacement lids. Good luck!
155720
According to "http://askville.amazon.com/find-Thermos-Sipp-16-Ounce-Vacuum-Insulated-Travel-Tumbler/AnswerViewer.do?requestId=78022850", "I just spoke with Thermos customer service and they have a replacement lid in the mail for me, free of charge. I will update again if that doesn't come through, but they were great on the phone. Completely hassle free." Another reviewer mentions that there is a 10 year warranty.
1717337
I would contact Tramontina USA directly to inquire about a replacement lid...they have a corporate office in Texas. The phone number listed on their website is (281) 340-8400. Hope this helps! Fax: 1 281 340 8410 Sugar Land, Texas | USA