Please explain the manufacture 24 month warranty. What does that cover?
223552
All products carry a 2 Year / 24 month Warranty from Fotodiox. Our warranty provides coverage for defects in manufacturing only. Our warranty expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss or theft. I copied this off Fotodiox Inc Website. It was under shipping and returns if you want to read it yourself. Also under Full description of this particular item it says they only provide 12 month warranty. The warranty is not much to talk about but I would tell others to buy it because of the great price and also being that it is made of fabric. Which means there is no shine to the background when your outside or using light setups. As far as warranty questions I do hope this helps. Pretty much standard as far as a warranty goes. Good Luck. Vee.
739060
See all previous questions and answers. Several people said warranty was 12 months.
1983825
I Dont know if it comes with manufacturer warranty but I bought the plan that Amazon offered for 23 dollars and give you a 2 year warranty
1483734
Hi I think the warranty policy is 1 year. How ever I found this on the manual which came along with it. Check this out if this would help you in anyway.
2032343
If I'm not mistaken you have 1 year warranty from the manufacturer. Also check with the vendor.
1946424
Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an unexpected bonus.
1785880
It is 2 year warranty. I love mine, the company is very concerned about their products products. If you have or had a issue I would contact them.
1183141
This has a 2 yr manufacturer's warranty. Let us know if you have any further questions.
2186898
it is a 25yr pro-rated limited warranty. It covers manufacturer defects only.
650081
I think that the warranty is a year. Please read the site listing for the exact answer. Did you contact the seller yet? If not, that's the best place to start.
417783
I think it's still covered inder manufacture warranty call the company. I have three that are just over a year and they are all broken three broken. I would suggest finding another company for the future until they improve their product
666469
I think warranty is only 1 year. Call manufacturer and check on third party about warranty transfer.
1691772
I'm not sure, you will need to check with the manufacturer regarding the warranty.
1387924
If you purchased it through DealCutter, your purchase would be fulfilled by Amazon to claim 24-months warranty. So you would need to contact Amazon customer service. If you purchased from other sellers, you probably would need to contact the seller directly.
577158
Don't know what you want to know about the warranty. You can check the manufacturer's website or call them about that. It is a good product, I would buy again.
55207
I dont know what it's covered by the warranty, but it's a very good machine. We have been using it a lot for long periods of time and it doesn't heat up and works wonderfully.
131934
i'm guessing a year warranty but i don't really remember. i'd check the manufacturer's site to confirm.