The "coupling " on the back of the coal car is "sprung"... what can I do about this? It will not hook up the other polar express train cars.
238528
You may have to have Lionel service that. Or if you just purchased, return it for a replacement as I did. Wasn't happy about it either!
238529
As a train collector my advise would be to find a local train shop to have it repaired. This is not an unusual problem but also not an easy repair. There is a locking pin that has probably broken off and a replacement is simple by a qualified repair person. Not a great DYI project.
1921181
The instructions were in the original toy (Polar Express in my case) booklet. Basically you remove the battery from the toy, connect the charger and let it charge. The connections are made so that + connects to +, etc so that you can't cross connect. Repeat with the second battery. Never charge the battery in the toy as charging generates heat which can damage the toy.
829619
Hello;I have yet to see the holiday express train or any of it's accessories anywhere. Sorry :-( -john
956769
There's a switch on the blue box where you connect the tracks . Make sure the batteries are in the right way . Also do not use it on carpet . Doesn't catch and the track won't swivel because the base slides
944102
I added 12 pieces of straight track and had no problems with the power around the track. Just make sure the connections between the tracks are tight. Hope this helps.
1399150
Make sure you have it on the track correctly. If that doesn't do it I wish I could help you....mine actually stopped working all together and could not be returned. Haven't replaced it yet....not sure I'm going to either.
1270396
I have one and it worked fine. I would hold it in the air and turn it on to see if the tracks move if not then something isn't engaging.
2277122
My personal opinion is that the O36 Fas Track section's radius is too tight a turn for the Polar Express Locomotive to efficiently operate (run) on. Key word, efficiently. May have problems with more than (4) cars, depending on car length and weight distribution.
1343090
It's possible the batteries may need changing. It is also possible that particles may get stuck in the wheel or track area. If you have a pet (a dog or cat) this could lead to minute hair particles or dust particles clinging to the tracks and then getting stuck in the wheel area of the locomotive.....just a thought.
745960
Has a transformer that plugs into wall current and runs through track at lower voltage. Harmless current because current is reduced. I've had a Lionel train sonce 5 years old. 52 years ago.
2265865
Take the trains completely off the track. Next, make sure each track is securely attached to the other track. It must snap and there can be no spaces.Finally carefully place the trains on the tracks. Line them up perfectly. That should solve the problem
2027561
The train we received works great. Its a toy train and you have to get the track set up correctly for it to work right. When you are setting up around a tree it is not the same as bolting the track onto a board as in a hobby room, so you have to work a little to get and keep everything connected. Great train though...I put my wife's engagement ring in one of the cars and asked her to watch the train. It took her about five loops to finally see the package...
2031201
You have to push it around the track. If you push the button on the smoke stack, it makes train sounds or plays music
362953
Kidkraft made the train. That is were my instructions came from. I would try that company.
573599
Try looking for a battery r us store or a batteries plus store. Bring in the old battery and they will get u set up with new battery and charger. Also go to the website of the train and see if they have replacement parts
394516
Try putting it in the track and roll it around the track several times FAST. If it's been sitting idle for a long time, this might bring it "back to life".
1552884
You don't plug the cord into the train. You must disconnect the battery under the seat and connect it to the charger, which is plugged in the wall.