My frogs died the first night. What did I do wrong?
252090
Did you rinse the tank, rocks and plant with Mountain Spring water? You must also fill the tank with room temperature mountain spring water. I have had two frogs in my classroom and they are doing great. I feed them twice a week (6 pellets each time) and I have not had to change the water yet.
252091
Our frogs were dead upon arrival. In the future do not order from this company.
252092
I'm sorry to hear that! But I don't have an answer for you. Did you use spring water? I think that's the key. I rinsed everything really well in spring water, and filled the aquarium with it as well. I've changed the water twice so far, and the frogs are doing great (6 months now).
252093
Tap water can be used, but you need a water conditioner like API's Stresscoat. It's even better if you use API's Stresszyme, as well. That adds helpful bacteria to the water. Plus, you must be sure the water temperature is the same as in the tank. Frogs are cold blooded, and the temp change can kill them.
252094
Not sure....did you use spring water....not distilled or tap? That is very important. Did you slowly acclamate them to the water temperature by putting the whole bag in the water for a while before adding the frogs? Were you careful not to touch the frogs?
252095
I am sorry your frogs died. 100 percent sure you did nothing wrong. Just consider how these frogs had been kept, the stress of shipping, lack of oxygen, water changes, and many other possible factors which could have all combined to kill them. They were probably also starving from the poor food they had been given. Providing a years supply of food in the kit only means that this "food" has no nutritional value left. Also providing a "lucky bamboo plant" did nothing. It is just a con. A 4"x 6" container is too tiny. I am just sorry these poor frogs died and how sad it was for you. Thanks for caring. Please look up how to care for this kind of frog. Best of Luck! I am sorry your frogs died. 100 percent sure you did nothing wrong. Just consider how these frogs had been kept, the stress of shipping, lack of oxygen, water changes, and many other possible factors which could have all combined to kill them. They were probably also starving from the poor food they had been given. Providing a years supply of food in the kit only means that this "food" has no nutritional value left. Also providing a "lucky bamboo plant" did nothing. It is just a con. A 4"x 6" container is too tiny. I am just sorry these poor frogs died and how... » Read More I am sorry your frogs died. 100 percent sure you did nothing wrong. Just consider how these frogs had been kept, the stress of shipping, lack of oxygen, water changes, and many other possible factors which could have all combined to kill them. They were probably also starving from the poor food they had been given. Providing a years supply of food in the kit only means that this "food" has no nutritional value left. Also providing a "lucky bamboo plant" did nothing. It is just a con. A 4"x 6" container is too tiny. I am just sorry these poor frogs died and how sad it was for you. Thanks for caring. Please look up how to care for this kind of frog. Best of Luck! « Show Less
252096
Did you fill the water all the way to the top cover? The frogs need oxygen that they get from the surface of the water. Also need to use bottled water or filtered water, not just plain tap water.
252097
Not sure, maybe they were harmed in transit? Did you add a water conditioner to the tap water or use distilled or bottled spring water? Plain tap water contains chlorine etc that can harm them.. That's about all I can think of. I would call them and see if they will send you a new pair. Good luck.
2148990
It kills by cutting through their exoskeletons and drying them up from the inside. It's not like a poison that kills immediately. Also there are eggs that are still being laid, and it will take a while for all of them to hatch and be exposed. Just have patience & it will work.
1260459
I put mine outside right when I got it and it got frostbite so it died so I think if you do bring it inside a little bit and throat it outside when it's bigger hop this helps
2112235
The ones we ordered died the first week we had them. I returned them for our money back.If you have gophers, and want something that will work....guaranteed, try these guyshttp://www.thegophinator.com/
1801051
We have the same issue, but did nothing to cause it and it stopped working. It was cool for about a day! Expensive to die so quickly. (This was for my husband, and he was careful with it.)
633464
Sorry, mine died. The other 4, from a different co. are fine. Perhaps the water spray for the larger ones was too much for the little red one.
2109943
That's unfortunate. I have two platys and they approached the cf when I first put them in, but the cf turned around, put up their pincers like boxers ready for a fight and the fish thought better of it. They haven't approached the cf since.
2156058
I' m not happy to answer because it all died, i try but it not work , so how ???
300723
I have had 2 frogs for 17 years now. That is NOT a typo - I said 17 YEARS! Received them as a gag gift from my sister and they will not die. Now I just keep them to see how long they will go. 17 years and still counting... hahaha
1459401
Mine frogs came at the same time, you should ask the company if it's possible.
773528
I had the same problem with a few of them. At first I figured that the few were just stupid or clumsy. Then I surmised that possibly I wasn't feeding enough or often enough. Whatever..... Check them often and make sure to draw off the liquid in the bottom or the little buggers might drown!
1325636
yep same problem here! it died after only 2 days of moderate use. Leapfrog were fairly unhelpful and wanted us to pay shipping charges. We decided to return the unit to Amazon and plumped for a replacement which arrived in good time. However, it was dead on arrival!!! We will be returning this one too. Maybe the 3rd time will be the charm....
179206
I have three african dwarf frogs and a couple of amano shrimp and they all seem quite happy. I did have to get a heater though, since this does not come with one.
1744191
I turned on the pump, added plants and waited a couple of days. I prefer the Jungle Brand water conditioner. It says on the lable it neutralizes chlorine and chloramine. If concerned put in a couple of 20 cent goldfish, and after a week or so the water will clear. Most pet stores, Petco etc will take back the fish..and guarantee them for a few weeks....P
147940
I left it in a bowl and nothjing happened. I never had any luck withn it, I followed the directions and even called the vendor. It still died on. I hope you have better luck.
1612704
I've had noproblem with that; had them only three months, but I researched that before ordering. I've seen no babies at all yet. My other snails were so bad...two kinds, that I ended up changing all my gravel this week. I sifted thru every little bit to make sure I wasn't throwing away Assassins. They like to hide in the gravel until the lights go out, so I look for them when I turn off lights & just have the blue lights on. They're much more attractive than the other snails, & they'll eat algae as well. Check out this website for more info: http://www.aqualandpetsplus.com/Bug,%20Snails,%20Assassin.htm I've had noproblem with that; had them only three months, but I researched that before ordering. I've seen no babies at all yet. My other snails were so bad...two kinds, that I ended up changing all my gravel this week. I sifted thru every little bit to make sure I wasn't throwing away Assassins. They like to hide in the gravel until the lights go out, so I look for them when I turn off lights & just have the blue lights on. They're much more attractive than the other snails, & they'll eat algae as well. Check out this website for more info:... » Read More I've had noproblem with that; had them only three months, but I researched that before ordering. I've seen no babies at all yet. My other snails were so bad...two kinds, that I ended up changing all my gravel this week. I sifted thru every little bit to make sure I wasn't throwing away Assassins. They like to hide in the gravel until the lights go out, so I look for them when I turn off lights & just have the blue lights on. They're much more attractive than the other snails, & they'll eat algae as well. Check out this website for more info: http://www.aqualandpetsplus.com/Bug,%20Snails,%20Assassin.htm « Show Less
1219871
I think you must be doing something wrong. I never had any trouble, and I've recharged them a bunch of times. I gave mine a really good workout, too, because I had a turtle, and they are very, very nasty animals...hard to keep. Mine was a rescue, but after a year and a half I released him back into the wild in the ultimate pond! I swear by the Seachem pouches. Try soaking them longer and see if that helps. I made sure to always have a spare, too. Also, are you sure you're using the Prime to treat yours after the bleach soaking? Make sure you use enough of the Prime, too. Good luck! I hope this was helpful. I think you must be doing something wrong. I never had any trouble, and I've recharged them a bunch of times. I gave mine a really good workout, too, because I had a turtle, and they are very, very nasty animals...hard to keep. Mine was a rescue, but after a year and a half I released him back into the wild in the ultimate pond! I swear by the Seachem pouches. Try soaking them longer and see if that helps. I made sure to always have a spare, too. Also, are you sure you're using the Prime to treat yours after the bleach soaking? Make sure you use enough of the Prime, too. Good luck! I hope... » Read More I think you must be doing something wrong. I never had any trouble, and I've recharged them a bunch of times. I gave mine a really good workout, too, because I had a turtle, and they are very, very nasty animals...hard to keep. Mine was a rescue, but after a year and a half I released him back into the wild in the ultimate pond! I swear by the Seachem pouches. Try soaking them longer and see if that helps. I made sure to always have a spare, too. Also, are you sure you're using the Prime to treat yours after the bleach soaking? Make sure you use enough of the Prime, too. Good luck! I hope this was helpful. « Show Less