no mist coming out through the mist outlet! what should i do??
227050
We had the same problem. I forgot why my husband said it happened, but we sent it back to Crane and they replaced it with a new one that works perfectly. :-)
643686
I just assembled mine and tried it as well, the vapor is coming out the bottom, I tried the wiggle technique, but still no help. I emailed the company but guess I won't hear back until Monday.
1669661
The spray should come out with force. I would send it back for a replacement. Good luck!!!
462588
Flip the diffuser over...Pads slip under the little holders and face upwards. If you plug in upside down, they WILL fall out. ;-)
1350738
First, make sure you have installed the ozone plates correctly - I beleve there is an interlock there to prevent the operation if the plates are not aligned correctly. Check to make sure the rear switch is on, and the fan is also on. Also check your outlet and the cord to the unit. If it still does not power up, return it for a replacement. I had the same problem - the rear switch was bad, and they replaced the unit for me.
2254426
The mist comes out of the bottom vent on the front. Air intake vents are on the sides somewhat higher.
891119
Make sure that the little rubble black thing is solidly inside the opening in the back above the usb connection. If you have used it before, sediment may be clogging the tiny little hole where the mist comes out. I use a paperclip or something else that is slightly sharp to scrape across the hole to clear it. Usually this takes care of the problem and it will start misting after about 5 to ten minutes.
910039
I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure water never overflows when you are filling it). I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure... » Read More I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure water never overflows when you are filling it). « Show Less
643689
The same thing is happening to me. I noticed since last night that the fan inside the unit is not working. The vapors just collect at the bottom of the base and stay there. Guess have to open the whole unit and order the kind of computer fan currently used inside that unit.
1976744
Same thing happened to mine . . . took it apart and let it air out -- no success! I think there's a flaw in the design because it should be waterproof or not able to get water in it all . . . this thing is terrible!
1563233
That happened to my first one - you should return it for a new one - the mist should start immediately after you add water and replace the cover
1027111
The only thing you can do is keep it clean with the cleaner they sell. Outside of that, if it quits misting, there's usually not much you can do or replace yourself! Kinda sucks because I know they fail for no good reason, but it's my favorite humidifier when it works! You may try reseating the water container into the base unit and or jarring it a little bit to see if something is stuck. I wouldn't attempt to dis-assemble it. Messing with water and electricity is dangerous.
2180623
There are NO air or water jets, so there is nothing to clog. I use epsom salts and essential oils in mine
1563237
Don't use a towel or anything underneath the diffuser - there is a fan on the bottom that has to "breathe" if you will. Also, fill to just below the max line. Those were the 2 things that I found fixed that problem.
2079381
I had the same issue at first. I figured if you'll set something underneath the system it will help to even the flow and after a while take it out and it should work perfectly. Although it seem like it is evenly on the floor it tend not to work properly. I hope this helps.
46020
There's a stop valve ;it a bit awkward too operate! You don't have to use it but ;then u loose 15-20psi,just add fews psi that's why mist people do anyways!
194768
Make sure the tubing/vent openings are clear and clean. Use distilled water as directed, and change the water bottle, which may be helpful.