more than an hour ago I received my air purifier put it to work and when I return to my room smells too ugly is normal? I think the smell is bad for m
234366
Hi. I had the same issue with smell. I did not run the machine right away. I took it out and cleaned the filter in Lysol and let it sit for about 30 mins. Then rinsed really well and put it back after it dried completely. There was a slight smell for a few days, but it has gone away. You may want to put it outside or wipe down with baking soda and water just to help get rid of the smell.
234367
Yes, unfortunately it is. Try using the optional charcoal filter, not the sponge one, or wash and dry the sponge one and try again.
124493
Can't say that I had this experience, but I would not be concerned. Everyone has different sensitivities to smell, but I can tell you I have had mine installed for the past two months, and it is great....would highly recommend this product.
863290
Mine had no odor and I have a sensitive nose, It is likely either your diffuser is defective or your outlet is. No one noticed a smell in my apt, we wondered if it was working because we were expecting somekinda smell but the cat calmed, so it must have.
786619
I ended upwith 2 units, and neither had any objectionable odor. I completely understand your concern in general, having bought products with that problem before, but my specific experience with this product, at the time I bought it (> 1yr ago), from this vendor, were very satisfactory, and his customer service was outstanding.
559928
Mine was pretty smelly too...and then it completely fell apart after a week so I tried to get a refund. Amazon only gave me 20% since I couldn't return the item (as you know, it's big and heavy and once it's assembled it's kind of tough to put it back in the box). So...if yours still isn't assembled I'd advise returning it before you're stuck with a bad product.
1592472
Mine has no smell whatsoever. Just received it last week. Maybe you should send it back!
83279
Hi, the one I bought has the same smell. I think that's normal. It does not bother me.
1508682
Personally, I would exchange it. When I first opened the package, mine had zero smell to it. Absolutely none. Which is exactly what we're paying so much extra money for, right?! I would assume there's something wrong with yours. I absolutely love mine.
113103
I got mine, opened the box and was almost knocked over. The smells is horrible so I took it out of my house.I'm hoping that over time it will go away, but it can't be good to breath that smell in,, it's really that bad. I wouldlove to send it back.
1087921
I don't know I haven't noticed any horrible smell coming from mine. I think I would notify the company.
560496
Hi, I have exactly the same problem with the Healtmate Plus which I received and the noise. I was told by the seller to run it for sometime. Is the smell from your machine gone by now?
137797
I wish I could help you concerning the odor. I never opened the one I bought up. It was a replacement for someone in the family. I accidentally Machine WASHED hers and it Ruined it! Don't wash it, take it to the cleaners and ask them is my suggestion.
745171
I noticed it too, I only own it for about a day or two. I will give it a week or two max before returning it. No way I can live with this smell, it smells like brand new plastic x1000.
539050
Mine had a little odor when arrived. I left it open for a few days then it's gone.
803193
It maybe intrusive but Hey..if don't want it work well..then don't keep it 3ft from the wall..understand the air will be grasp around it..if it only comes from one direction..then your not getting the full effect of the purifier ..and you might as well not have one. Anything that circulates better air quality needs to grasp from various directions..I hope you have figured something out by now. I just happened to see this. Mine was in the middle of the living room ..but in understanding what the unit needs to do and for me to get full benefits. I'm totally pleased.
236884
Hi Jo,I don't know because out unit does't have those smell.Is it brand new? Maybe that's one of the reasons. Let it work for a while and see how it's gonna happen. If it doesn't change at all, you should send it back soon! Hope this help!
46790
I don't recall mine having any kind of smell, however, I have read that you may have that smell during the first two or three weeks. If it continues after that then you may have a problem. My guess is that smell will gradually subside over a period of three weeks. Especially if it is continually running 24/7 - which mine is.