The mold inside the handle is disturbing, and it looks as though it cannot be cleaned. Is this correct?
223614
Once a week, I run vinegar or listerine (amber only) through the unit. On a daily basis, I let all the water run through and then I put the dial on high and let it run without water for about 10 - 15 secs. I also hold the unit upside down, shake out the water in the line, and store it with the handle upside down. I haven't had any mold, but perhaps running the vinegar or amber colored (original) listerine will help to get rid of it. Speak to the manufacturer about suspending the end of the handle in a mixture of bleach and water for a few minutes.
1093357
I'm not pleased with mine. I had more than a few refuse to seal no matter what I did. I'm in a desert so I don't know about mold/mildew.
2243924
I've been using mine for over a year, maybe two. Mine has mold on it. It varies so its not like the whole thing is molded. So far it hasn't affected the sturdiness. It doesn't really bother me but I was under the impression this would not happen.
1177319
I get pink mold, but white vinegar takes it right off. Also, I remove the interior part that comes out (not the water tank) and put it in the dishwasher.
1009441
I had the same problem so I first used bleach an water which killed the mold and smell, then I used CLR which did a great job of cleaning it. Hope that helps
1091466
Hi,please kindly note that there is a small hole beside buttom of the handle, please kindly prick it with a pin then you can remove it
2036453
I had the same thing happen recently. Just make sure you change the water every 3 days, and that should take care of the mold.
1009437
That's a good question. The handle and grater screw apart for cleaning and might be reversible. I will look when I am at that house this weekend and post answer here.
772236
I did not find a way to take it apart for cleaning... The best method I found was put to it in a jug of water with a bit of bleach and let it "dispense" the bleach solution. After repeating a few times, the odor went away but I'm not sure the mold did.
328558
I had a problem with mold in mine only once. I believe if the water gets too low, below the lip of the butter cup, then the air gets into the butter and mold begins to grow. Unfortunately, I tried to clean mine with vinegar. Do NOT do this. I am now ordering a second one, as the inside was etched quite badly from the vinegar.I think the answers above are correct that it's a matter of changing the water out, however I also think it's not so much from the water itself, but from the level getting lower, especially in hot weather.
973710
I have never seen mold. As previous people have said there really isn't an inside that water can get in to. The ducky also pops off (its how to change the batteries) so you can clean it if you had to. Also, you need to dry it off after using (otherwise it won't turn off and the batteries will die eventually), so mold shouldn't grow anywhere.
1286116
I have never had mold or mildew on mine, probably because we always hang it on the towel bar after each use. However, I think that it could easily be removed with a clorine solution.
1484020
I've been using mine for a long time. I hand wash them in warm water and air dry. Never experienced mold. Just keep them clean and don't leave anything in for too long and you should be fine.
900024
Wow, mine has never gotten moldy, so the only thing that I can suggest is that you make sure you pour all the excess ice and water out and make sure that it is dry. I don't use mine every day so I don't know how much extra work that will add to your usage. Sorry I can't be more helpful.
1735133
I'm going to guess probably. My molding is slightly damaged from use. I would imagine damage would be worse without any molding. I probably should have put a towel or something between the bar and the molding to prevent wear.
108139
I have had mine for almost a year and I haven't noticed any mold. It does need to be cleaned out every so often, but I just spray it down with disinfectant and rinse it off. Comes clean every time.
1449356
Never had that problem. It's simple. Just before removing the mold, run it under warm water at the faucet. It should slide right out.