The arm for opening is stuck in the open position any ideas on how to fix this. It is stripping the screws out of the hinges.
244956
I have not sold one of these yet on amazon. I do not know, the only thing i can suggest is to try and remove stripped screws with channel locks or pliers and put new screws in it. Sorry i do not know what else to do.
242608
You may want to check your installation because my unit went together fairly easy and everything fit okay. I do know that there is an adjustment on where the glass doors slide into the metal hinges. There should be a screw that secures the hinges to the glass. Could that be the problem? I actually put mine together quite a while back so I don't really remember some of the detail.
605440
Is there a trick on getting the memory door open...i took out the screw...and the door will only slide 1/8 of an inch and I do not want to break it?
2108445
so you can't open the door from the inside or from the outside ? if that is the case then the cable that runs from the door handle to the latch mechanism at the rear of the door behind the actuator has been knocked loose from the lever .
1079847
I have the same problem. I couldn't fix the safety hinge . If anyone can help will be highly appreciate Thanks
1011190
I don't have mine open now, but recall that the secret was to remove more screws and wires, which I think allowed separating the desired section. I initially tried what looked like the easy way with just a few screws, but the opening was not large enough to take it out that way, because protruding parts prevented mine from sliding out. If that's not clear enough, I can open mine again to refresh my memory.
361589
When I unpacked the unit, the door was attached. I noticed the door was slightly skewed with the top left corner of the door too far to the left. Loosening the screw on the pin on the top of the unit. I was able to rotate it counterclockwise and the door aligned perfectly. The choice of sending it back is certainly yours but I would put a couple of washers around the bottom pin to sufficiently raise the door so the top pin engages. I would do this as long as the door seal fit properly against the body of the unit. Good luck. The unit is very quiet and spacious.
274106
I had the same issue with a different model. I forced it open slightly manually once and it was ok. I know it sounds crude. But it worked in the past.
1640845
Rotate the arm 1/4 turn and reinstall the thumb screw. Refer to instruction sheet if that does not make since.Thank you!
1291966
Along with what everyone else has said about using a screwdriver and hammer, try opening the door slightly. When the door is closed there is more pressure on the pin than when the door is slightly ajar. Good luck!
2136008
I had trouble at first too .. I think there are clear stickers/tape that hold the top and bottom of the tray together that you need to remove before it will open easily. Look very closely and see if you can find and remove them and then try again!
2284295
I had a similar issue with mine as well. I had to really squeeze the housing together to get the screw to start. Can't be anymore help than that
609451
I initially thought it was stuck in the closed position, a defect. It was very difficult at first, but you need to turn it to the open position. Now it opens and closes easily.
1636512
It's probably just stuck. Pull the round knob gently and it should come loose and work fine.
1374512
Try pushing down on the top then opening at the same time. I think that it is a safety feature. Hope that helps.
25807
Unscrew it partially. Do not take screw completely out. Then push it in an it will release a catch. Then you can swing the front open.
592857
I would check for mechanical binding first. You can disengage the mechanical drive and try to move the door up and down manually. Possibly the drive didn't get fully engaged after repairing the spring.