Did people who rated this high have the problem of getting a premature "Low Toner" message like those who gave it a low rating are complaining about?
258084
I actually have had this same situation with other laser printers, other brands....think it may just be a built-in reminder to have a replacement on hand. I simply continue to use the cartridge until it is fully empty but I do have my replacement on hand and ready. I may look at it differently but I don't see it as a complaint...am VERY pleased with the overall usage and the COST of usage.
258085
It ships with starter toner, which goes pretty fast, so get your self a new toner cartridge to go along with it. This thing is awesome by the way. I don't recommend using a toner refill kit.
258086
I think it does give a low toner message prematurely. The solution is to keep using it until the toner runs out.
258087
Yes, HP wants to sell toner so it's in their best interest to have a low toner message early! Just ignore it and keep an extra cartridge handy. Machine is worth the price of otherwise.
258088
No problems with it at all. Best combo device I have used in my office yet. I also use the cheaper/non brother toners - lasts long
1261495
Mine works, but the unit does flash an error about the toner sensor...I just ignore it.
1728130
Mine started getting streaky at 5,200 pages with 5% toner left. I am sure I could have cleaned, shaken, and gotten a few hundred more pages out but I did not want my print quality to degrade. It has performed flawlessly and for the price I recommend it. Same print quality as factory HP toners.
550040
I do not sell the printer, I bought one three years ago. I have had no problems with the printer. It is very reliable and has many capabilities not found on more expensive machines. The machine will say it is low on toner long before the cartridge needs to be replaced. Simply remove the cartridge from the machine, rock it back and forth and side-to-side, then reinstall it. I do not replace cartridges until the copies start getting too light.
923317
Mine were all fine. I don't think its an issue. They just missed this once. Everything I've ordered is fine and if not, contact customer service, they feed my issue.
1815883
I kept getting that message, too, when I first installed, but finally figured out the problem was with the way I was installing and not with the cartridge. Unfortunately, I can no longer remember what I was doing wrong, but before giving up, start from ground zero and carefully go through each step again. You may have inadvertently overlooked something that will seem obvious after you notice it; that was my experience.
1239408
Definitely, I buy printers for my employer and essentially every printer I have ever purchased (Brother, HP, etc.) all ship with a dumbed down toner, I don't know exactly what this one is but it would be a safe guess to be in the 2,000 page realm.
741973
Ruth, I have seen this problem in the past with other printers, so it would not have been an issue for me this time HAD it happened. I am pleased to say that NO ink error messages have occurred after purchasing and installing this! I hope you are as fortunate should you purchase it.
1383257
I've read you can put tape over the toner sensor to not give the false "toner low" settings.
1730772
My black cartridge is low right now (though not empty) and the printer is working. I haven't needed customer support at all because set up and installation went very smooth for me so I can't answer that question.
93744
I get the same message too. I just ignore it. This has to do with the " remanufactured cartridge " . HP does not recognize that.
1355909
I don't think you'll have an issue at that volume. We have a few of these and I think they get at least that much usage each month, and haven't had any problems. The only thing we've ever had to do was replace toner cartridges.
1575294
Mine did the same thing. I contacted the supplier and they told me how to override it. I did that and it did not help, so they replaced my order. I was quite happy that their customer service was so good. This cartridge lasted a little longer, but I got the low ink message again. I overrode it and it is still going. I don't know if this is a cartridge issue, or just a flaw of this particular printer. Fortunately, I don't do a lot of printing or it would definitley be an issue.
1912404
That hasn't happened on any of the envelopes I've printed. I'm wondering, if toner was purchased from a different company OR maybe the wires need to be cleaned (I can't remember the name for the "cleaning wires"??)
1204120
I have been using this and other such toners for my canon from or through Amazon with 100% satisfactory results -- no difference in any way (to me) from Cannon originals. Emptys, I would assume, results from a manufacturer's error. Send them back and get replacements, or call Amazon customer service -- I have found them accessible and responsive.
1613305
Hi Gaye V. I have not had to change toner as yet, so have not encountered the same issue. Will let you know if I do.
525751
I'd say you're probably in the 3-5% group of defective toner cartridges. The failure rate on a name brand toner is around 1%, so 1 in every 100 or so fail, leave streaks on the page, or will not work. The failure rate in remanufactured cartridges increases that rate to 1 in every 20-35 cartridges or so. I'd return it, and either ask for a replacement or a refund.