We bought this Dvd player 5 months ago now the remote will not work and that is the only way to work this thing. I have replaced the battery in remote
258723
You may be able to use the external sensor that came with the unit and see if it will pick up the remote. Mine worked fine out of the box, but if something is blocking the sensor on the front of the unit, you will have to use the external one. Hope that helps
258724
Before calling Boss to see if it's under warranty, I would check the plugs in the back. There should be one that is connected to the remote sensor... it could be loose or maybe came unplugged!? I've spoken (and emailed) with Boss customer service about other issues and they have been very helpful. It's a small team, so you may have to leave a message and wait for return call.
258725
My remote still works. You should be able to operate it from the front panel. If not contact boss or try remotes.com.
258726
A piece of junk! Mine didn't work at all from the start! Thro it in the trash!
1085934
Try to change battetirs ,I think Zeki remotes has problems in less than 3 months I changed the batter is twiceZeki. Streaming box is bad brand my advice to u of u still have the receipt return it
1889307
No...but it DID happen after residing in the couch for a couple of hours. But still..I ask....is the remote damaged or did it shoot some signal to the player damaging it? Intriging mystery. The remote replacement company states that in 1 in 3 remotes....if you take out the batteries, and punch EVERY button on it , then re-insert them, it can fix it. Let me know if this works for you. I must be that other 2 and 3. ;-)
1575422
Make sure the volume on the box itself is turned up. I had the same issue, I thought, then after adjusting the volume on box itself, I found that the remote worked again. Hope that solves your problem.
1042969
I advise you to send this thing back mine worked for 4 days and went out but you have set the dvd player up with the remote
852209
I did purchase this DVD player a few months ago, used it twice and on the third attempt it ceased to operate. As I had it for a few months, saved the original box but had stupidly disposed of the receipt and rather than going through a lot of uneccesary changes threw the inoperable DVD player in the garbage. But to get your question answered properly, I would suggest that you ask someone who is electronically educated. Sorry, I could not help you.
1323389
Have you tried cleaning the remote?If you have a remote that does not function as it did when new, you may need to take it apart and clean some oil or grease off the smoother side of the circuit board and from the rubber piece that makes contact with the circuit board since using the remote while snacking can cause it to get dirty. Mine works like new after cleaning it. No solvents, just paper towel or lint-free cloth (like a cloth diaper). Before cleaning, its buttons had to be pressed hard and / or several times.
546019
Check the battery. One of my remote stop working also but for all three to not work is kind of unusual.
2038360
Yes Change the battery ... Open the remote in two .., is a little hard but it will separated. Hope this help you.
488173
No, Paul, you are not the only to have to do this. In addition, because my remote is intermittant, sometimes I have to get up and press PLAY on the player. I tried another Sony DVD remote, it worked but had the same problems so I believe it's the player that's at fault. It's still a great player for the $30 I paid for it. Great picture quality, features, and plays scratched DVDs!!!! All the best.
459720
The remote won't play the blu-ray disc. All the other remote features work. But the play will not.
1650604
thank you. The one i currently have, remotes quit working, tried different ones. But think i need to replace old unit, with a newer version.
600764
Negative, you will need to point the remote directly at the unit. On the plus side, given the lifespan of the DVD player you won't have to do it for very long
1759286
It is not the battery. Try reinstalling the firmware.If that does not do it there is a problem with the circuit board in the remote. I had to purchase a new remote.
2151836
Funny you should ask Peter. I've been trying for over three weeks, to figure out how to get the DVD player to do anything. Obviously I'm not the one they should have guided you to. Sorry.
572856
We're having the same problem with this product. More than half the speakers don't work and the remote doesn't work. I'm sorry I purchased it.
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.