I got this set couple of weeks ago, when I cut chicken legs, big cutting board broke in to 3 parts, what should I do?
260961
You should take it back...or call the company and explain what happened...maybe they will send you a replacement or refund
260962
I have not had any problems, so maybe you received a defective board. I would contact the seller or amazon and see if they will replace it for you.
1036525
Send it back and get a replacement set. Amazon should be able to help you there.
465136
Like Java's answer, I just pull it out. However, you may have some residue buildup that has caused it to stick. Consequently, you might try running some hot water over it in order to separate it. Once separated, thoroughly wash and dry all pieces before reassembling. In addition, you might try spraying cooking spray on the pieces before reassembling them.
1333542
The part that you cut off will require some additional pieces to work so it's cheaper to buy another set than spend the money. The main part you keep should work fine. If it's not working then check where the white joins the black. You may have it backwards
1639081
I would contact manufacturer and explain problem. I have done this several times over the years with different itemsand often times a replacement is sent. Hope it works this time for you as this is a very handy tool!!!
2086897
The same thing happened to mine. The plastic on this feeder gets very brittle after a short time of usage. Let me know if you get a response about the replacement parts.
1766588
Once it warps unfortunately not much you can do. This cutting board requires a good coating of oil and wax to keep it in good condition. You may want to contact manufacturer and see if they will replace.
1280411
What kind of foam board? Usually a serrated knife works well for that, or scoring and breaking. I think this would just melt it and make a mess. Sorry!
1657094
I guess you could try to contact the manufacturer, but I doubt it. How'd you manage that anyway? For future reference, I put it in the basket where the utensils go.
1088209
Did you use metal utensils ? Or put them in the dishwasher ? If you saved your paperwork, you can ask for a new set from Rachel Ray, maybe you'll get lucky. I've had my set for a while, no problems yet. I'll cross my fingers. Hope you can get this fixed soon, good luck.
1310048
No, it is not normal, return it for a replacement or a refund. Fix it?---do you know how to weld? It's primary use is to cut butter or shortening into flour. What else did you have in mind for it?
2235896
I also think your product is defective. The plates should close without any gaps. I would send it back and ask for a replacement.
1949189
I never had that problem, but I would go to Home Depot or Lowes to see if they could cut you another piece of wood that size. They cut wood any size you want for free.
1172715
Hello,I'm not sure if your able to get parts for the peeler. If I were you, I would contact Amazon and get it returned for a replacement!!!!
2159658
Im no expert, but try checking out the container for cracks, take the blade out using the wrench, clean it up and put it back in.
521742
I had the same problem. I do not know why. Ended up cutting a hole in it the last time I used it... bummer
581843
I had the same problem ,use wood glue and drill New holes or return it .Low quality .I've bought these before with no such problems