I never received my oven thermometer, even though it says it was delivered weeks ago. It never arrived! Is it possible to have a new one shipped?
257355
This is a different forum... your problem can be fixed through a phone call to the seller or amazon.
393458
Same here. Just got a very vague message that if I recently purchased this unit, I should have received an email with the new customer service contact information. I have not received any email. There was another thread on here that had a phone number, 610-385-8080, for a company called Heat For Less. I had to leave a message, however, so we'll see what comes of it.
1485922
Contact Amazon regarding the delivery status regarding the product. If they can't help you, make sure to keep checking the tracking for it. :) The tracking is your best bet. :)
1653718
good morning my friend, well i'm having problem because they sold me an item and it came damage. i'm waiting for a new one but it hasn't arrived here yet. i have almost 2 months waiting.
1803936
i had the same problem return the thermometer to taylor, but you have to say on them or they will forget you. i did get a new one and it works fine. good luck
58670
when someome buys or retuns an idem to a store there sent back to the manufaturer, there repacked ans refurbished if nessisary. the one i got was never used and it works great, have it about 6 months ps i dont use the stove oven anymore,
212576
Good luck I went to a site that is listed as their home page and tried calling the two customer service & order phone numbers that was listed. One number was a Toyota dealership the other was no longer in use. I also looked up issues an where to repair oven if needed and found nothing. Me being the skeptical person that I am decided not to deal with a company that seemed sketchy to me. I just posted a new discussion about the Secura oven.
259253
Did some web checkng and am not finding anything. A site called replacements.com used to carry. Perhaps it's time to buy an updated model. I know--this is a great slow cooker. Don't know why they stopped making them. Sorry I couldn't be of help.
1175433
Needle moves fairly quickly. What's your hurry? Put thermometer in when you begin pre-heating the oven. I found it to be very accurate. I am very happy with mine.
470228
I have a window but still couldn't read the thermometer. I put it in the middle of the oven on a rack and then preheated the oven. Then I opened the oven and pulled the shelf out very quickly. Found out my oven is 25 degrees off and I didn't feel that opening the door made that much difference. My food didn't cook in the time allocated before thermometer so reading was in line with my findings.
560656
Same problem here. Although I have temperatures already stored in the memory from 2012. A bit concerning considering I bought this thermometer in 2014 and it's supposed to be new. Eww. This thermometer is pretty much useless to me without the ability to store temperatures in the memory. Very frustrating since I waited a month for it to be shipped to me. I will contact the seller for refund :(
1194245
Hello, Our oven motor went out, so we have a plug I will sell you for $5.00 + $2.50 for shipping if you are interested. Let me know your email address and I will set up a PayPal invoice for you to make payment. I will also need your mailing address as well. Thank you, Aaron McGahee
1692500
I was able to get a replacement part from a company called Goodmans. It was backordered and I had almost given up, but after a number of months, I received an email that it was being shipped...so grateful! I love my Farberware coffee urn too. cs@goodmans.net
1249187
Hi Colleen, The instructions and recipes are meant to be automatically mailed to you, I've sent them to you manually via email and will follow up with Amazon to see what's happened. Thanks for querying before leaving a review! Sherry
2230090
Don't bet on it being delivered at all. I ordered mine 6 days ago, and they just got around to telling me tonight that they were cancelling the order. Supposedly was supposed to be delivered this week, or so they originally told me. Very professional.
144231
You could probably use a regular oven thermometer. My Sun Oven came with one though.
2111136
I e-mailed the distributor and explained the problem of having something that I couldn't use and they e-mailed me not only the directions but recipes. It's easy to use once you know what you have. Hope you have as much success as I did. I use it very often and really like the convenience and the fact that it doesn't heat up my kitchen. I live on the desert so hate anything that adds heat. Good luck