I just used the tripod for the third time and the screw for tightening the legs broke off. Should this happen to a new item?
266009
Yes, this is a common defect with these models, it's a combination of the polymer used and the design. Yes it will happen to newer items, don't buy this. I can't say about their other models that employ a different design, use at your own risk.
266010
This is called infant mortality in manufacturing. A certain percent of manufactured items die in the first year. That is why it is stupid to buy extended warranties. If an item does not die in the manufactures one year warranty then it will last for many years. As far as your problem goes it is what we call being screwed. But the good news is that Amazon.com stands behind their sales. You can get a replacement free of charge including free shipping.
266011
You must be talking about the screw that locks the spreader in place. There is no good reason for something to break off unless you are forcing it past the breaking point. If you determine that you didn't over tighten the screw, I would return it for a refund.
266012
Nothing should come off or break off? are you talking about the leg clamps that allow the legs to open and close up?
309248
I had the same problem (Failure of the clamp) and just bought another tripod.
2149361
Yes mine is new in the last couple months and has the screw mount that mounts to my tripod.
2237488
You can give it a shot. The piece in the pic comes off by spinning it. So perhaps you can put it on the plate that would normally go on the camera on the tripod..Great idea by the way
1002066
It's not the base that needs to be thicker, some of the screws did not have deep enough threading. If yours doesn't work contact JB - his service is very good. he sent me two replacement screws that work absolutely fine with a tripod plate. He said everything shipping now will have the compatible screws as well.
939660
I bought this tripod on May this year. I installed it in a setup with a Gopro and Diving lights so I could use it while Scuba Diving. One of the legs of the tripod broke after 3 months of use, probably 4 diving trips. I sent an email with pictures of the damage to Joby and they replaced the tripod without cost. Once I got the new one I compared both tripods and definitively the one received from Joby is clearly of better quality. My purchase was shipped originally by Berrys Sales deals HK which I don't see it among the suppliers now that I made a search of the same item on Amazon. I suggest you check the suppliers first before ordering so you don't have to go through the guarantee claiming process if you receive a defective product.
1350714
You can buy it extra... I don't know if the one I got was defective but it would not hold the camera still (when attached the camera would still be able to rotate freely on the tripod).
2002055
Yes, I got this and it works great. Note> the tripod broke off at base due to to thin machining. but works altho flimsy. other than that I have no complaints. don't count on a great tripod!!!
1412139
Try tying a nylon string through the straps's rectangular ring and attach it through the camera's shouler strap ring for extra insurance in case the tripod fastener loosens by accident.
516245
Hi ingeborgdot, the manufacturer's warranty of the tripod is for exchange within 90 days upon date of purchase. Thanks_Mitch
1550159
Yes, there is a triangle shape knob at the top of the 3-leg assembly that needs to be loosened to allow the legs to slide back up. The same goes for letting the legs down to make a tripod. You need to loosen the knob, push the legs down and then tighten the knob to keep the legs in place.
26758
Yes. The tripod is very sturdy as long as once it is position all the clamps are clamped down and screws are all tightened. I have used mine for years and it is a great item for the amateur photographer. Cheers.
1852956
I didn't have any problem, but as I took it apart I laid it out in the same order that I took it apart. Then put the new one back the same way. I also took a photo with my camera before I started. The new part works great. The repair shop was going to charge me $60 to replace my part. Glad I did it myself. Good Luck. Ray
574471
2 legs broke off. I sent e mail for 2 new legs but have not heard from anyone, please look into this.
501662
Yes, you may remove it from the tripod. -I have it right here with me, and it definitely does- The object is made up of chains of ball-and-socket joints. There is a larger ball-and-socket piece between the three-way hip and the light-module. I've noticed that the leg-pieces fasten less well if they're removed too often, so that presumably applies to the socket for the light-module, too.
1090787
yea clip needs to come off. I think you can add a additional add-on to place the tripod clip.
1783121
Hi. The amount of weight the tripod can hold May be due also to the head chosen. I suggest going to the tripod manufacturer website and look at theMax weight per head and the fully extended leg height Best place for your specific questins