hi just received this item and did not work on both my computers windows 7 and 8 its not installing properly,what are my choices?
255379
I didn't have any problems at all. Sometimes I know when I have USBs I have to flip them over, it's silly, but sometimes I have to flip them more than once.
255380
Mine didn't work either. Too much trouble to return, I chalked it up as a loss...
255381
I have no problem with mine using Win7 just plugin and let Windows download the driver.Have you tried different USB port? I suggest using USB 2.0 ports instead of 3.0. I Have the same problem with Windows 7 and found out I've installed too many USB devices to my system and there's a lot of drivers tied to my usb port that causing the issue using a different port works for me.
255382
Are you using the CD that came with it? I'm running windows 8.1 pro x64, and when I installed the software on the CD, it worked perfectly. You might have a defective product.
2006152
I cannot get it to run with either Windows 7 or 8. It does not connect automatically like the ad says.
771580
I have the same problem. Both machines are windows 8. No excuse for this not to work. Save your money and do not buy this product.
2176134
I run window 7 and it's works fine, not sure if it would work with Windows 8
1635804
No. Don't waste your time. I'm on W7, the drivers won't install. If you look up the forum, a lot of customers face the same problem.
2088041
I tried several pc with windows 7 64 bits, one pc works, two not. All three has the same operation system, win7 enterprise 64 bit . Haven't figured out what caused the problem.
1245940
I have windows 7 and it worked fine with that. Do not have an answer for Windows 8. Sorry. Probably should contact the seller.
1414678
Make sure your pc/laptop is identify. I have window 8 and also had partial the dvd was not function correctly and that i found to do extra steps to get it to final function fully. Here is the website that help on does extra steps http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03370738&cc=us&dlc=en&lc=en#N167 hopefully help you out.
335566
No idea. im running windows 7 and it works perfectly. The only problem is if you have windows preinstalled and u change the board you will have problems with "windows not genuine" error code. just something to think about.
1491599
You're using Windows 8! JK. It workes great on my Win 8 rig. The drivers it installs are for the HDD itself. Try using a different USB port. If that doesn't work check the Disk Management utility for your HDD and go from there.
1911548
I use Windows 7 and have no issues. I can't see why it wouldn't work with Windows 8 as well.
1137201
I like this ,but some item not working ,I thing windows 7 better them windows 8
2007948
We have Windows 7, and it works fine on this. I am afraid I cannot answer for Windows 8, sorry, and good luck!
1822975
everything should work with windows OS. drivers should be automatically downloaded with it. I have windows 7 so I cannot confirm this.
914238
Works just fine on mine. Win8 was able to recognize it and install the correct drivers without incident.
1218348
The Windows version is not the problem. Your computer must hook up to this sort of drive. If it does, this will work
78383
Thank you. So I ordered the drive and followed instructions for installing but it is not recognized by Windows 7 and the trouble shooting guide is useless. Then I tried it on a laptop running Vista and it started installing but finally gave up saying to contact the manufacturer. This is the 3rd time I have bought an item based on information from persons who claim to own the product that turned out to be a big mistake