I just got 2 and I can't get either to turn on, the light wont flash or anything. Both are plugged in with new batteries AA and... nothing. Any ideas?
249113
Try one or the other. Don't plug in with the batteries. Use only batteries Or only plugged in. Let us know if that works!
249114
I had the same problem when using batteries. The AC adapter plug was pushing in the small tap that is suppose to tell it if you are on the AC or not. Worked this in and out a few times with a flathead screw driver and also took a little snip out of the plug so it doesn't come in contact with the tab. No problems since. I can tell you that th Blue Tooth connection will break when the batteries are down to about 30%. I use it on earphone plug to get mad use of the batteries. My AC adapter now works well too.
249115
Hello. If you hold the front button down for a few seconds and the unit doesn't eventually emit some beeps and a blue light doesn't start flashing, you may have a problem that I can't advise you on. Good luck.
1634317
I'd do this: Buy a replacement battery and try it to see if it works. Eventually you'll need an extra battery anyhow. If it doesn't work, return the light. If it does work, keep it. The time spent returning the item over just a bad battery probably isn't worth the time and effort.
554067
No i have been having problems with my battery also. In the manual it says that there is a small light that lights up when it is charging..i plugged it in accoarding to what the manual says and the light has never turned on. I charged the camera over night and it will only turn on it it is plugged into the charger....anyone have any advice on this?
600356
Yes, I did change the battery in mine because it wasn't working. I have two lights and one quit working. I bought replacement batteries and changed them with no problem, but the one still didn't work. Unless you know it it the battery for sure, I would not waist your money on new batteries if it just doesn't work.
2136942
Make sure that on the transmitter (thing that hangs out of one of the lights) that both are on the "on" position. I also would change the batteries in the transmitter as well as that created a problem for them both firing, for me. As for the model lights, you should be able to just turn the switch to that mode and they should turn on? Hope this helps.
1101740
Hello there - Are both batteries new? Even one battery that is not fresh can prevent this item from functioning properly. Did you try to hold the "on" button to on for 10 seconds, as sometimes first time use will take longer to turn on? Please contact the seller directly for further assistance. Kind regards -Vert Delivery
1704450
Did you ever resolve this? I have just tried to recharge my batteries after long non use - one seems to have fully discharged and unit won't come on. I stated to charge second battery and it too is discharging. I have taken it off charger in case I lose it too. Love to know your outcome.
1133849
Make sure you check the on/off button to turn them on. Ours worked fine. I had to figure out there is an on/off. It was not that obvious.
121151
Hi Nick I'm Thomas I had no problems with the light thou I only played with it for a short while(It's a gift for someone) the easy check the bube if you know for certain that the batteries are good. also stretch the springs a bit for good measure Those are my thoughts about your device good luck. Thomas
1657629
I would love to buy anyone's that has stopped working somehow. I've bought 2 and my lights keep going out. I'm looking to cannibalize another to get my lights working again. I NEED my lights to work. It seems so simple inside, seems like a repair person could fix it easy enough. I could fix mine but I don't feel like learning to solder.
1325391
I changed the battery in mine also. One lantern briefly worked but when dark after 2 nights. The other did not light, even with a new battery. Sorry!!
1119573
Mine were the same, tried new batteries, that didn't work so I sent them back. Too costly and I got frustrated with them. I really liked them when they worked!
1982299
Have you tried replacing the batteries first? If replacing the batteries does not work contact the manufacturer or seller for more help. I have had good luck with this flashlight and just bought another.
1523101
My first one had the same problem as yours. Red light on all the time, and froze! I returned it and bought another one hoping it was a defective piece.... My second one start to show signs of defective also! and this one I can't return b/c past return period. DON'T BUY THIS PRODUCT is my recommendation.
279365
I had the same problem with the one I ordered so I opened up the battery case to see if maybe the betteries were bad or missing. They has become badly oxidied in the case and so were obviously very old. I pried the suckers out with a screw driver, threw them away (being careful not to touch them with skin in case they were leaking any fluids), cleaned the inside with a clorox wipe, and popped some new batteries in and it has worked great ever since. Give that a try and I hope this helps!
2076031
The bulbs in mine quit working fairly reg. I sent a set back because the light went out within a week, they really need to improve the setup...The last few times the bulb quit I was able to get it working again by clearing the contact points (screw heads ) where the top connects to the bottom. I loosened the small Phillip's screws and retightened them on the wire then I used a tooth pick in the bulb holder to bend the contact points away from the side so it would contact the bulb. So far this has fixed mine the last 3 times they quit. As far as a bulb the only thing I found that MIGHT work is they sell a replacement lcd bulb for the old 3v MINI- MAG flashlights I found one a Lowes $5 for (2) but I haven't tried one yet..It is nice to have the Lights working I hope Hobbs fixes the poor workmanship of the lights I really like the salt & pepper set.
1110623
Mine just arrived and we can't get it to even turn on. Three people have tried. The batteries test good. What are we missing?