I received the new headset but the SN is invalid on the Monstercable website. What's wrong with this pair?
236607
You may run into the same issue that I did which is - if the pair breaks, there is no warranty from Monster.
236608
I had the same problem and I purchased a pair from Target. They'll replace your first pair for free.
714020
You have to make sure that you have the correct extension cable. I had the same problem with my first extension cable and had to order a different one, which then worked. There should be two separate inputs on your phone (or at least there is for mine). One is for the handset and the other for the headset. If you have the wrong cable it will work in the handset jack (if I remember) but will not work in the headset jack. The one that worked for me is the HIS-1 adapter cable. If you already have that one then it's the other one, but I'm pretty sure it's that one that you need.
1610554
Read this guys:http://www.head-fi.org/forum/thread/508796/monster-turbines-questionApparently the boxes were misprinted (an old batch perhaps). The box has since been updated (on the monster website). The earphones however, are what they were supposed to be, straight connectors and no cable slider.
2070157
Sound channels are wrong? Is it because you are unable to match up the proper channels to those on the card? I ran into this issue for a bit but eventually found the right channels. Part of the issue is that I don't think the coloring is universal and 2 of the channels required using conversion cables. Otherwise I have 7.1 playing pretty well through these headphones.
772645
Try to use normal pair protocol (turn on the units, then hold down the button for a few seconds until the light begins to flash rapidly), and see if they connect. Be sure there aren't any other Bluetooth units on nearby). I've never tried to pair headsets, but I think they may have to have some sort of router. If you don't have the manual on the headsets, try searching the manufacturer's website for one, or look for a discussion forum specific to that brand.
1342072
When I first received this, I also thought it didn't work - however, I started looking at the switches on the side. Turns out, the channel numbers were mismatched; the channel switch on the base must be set to the same number as the switch on the headset. After matching the settings, all was well. Also, be sure the batteries are installed properly, and have been charged for a few hours. As far as warranty, if it doesn't work after the above, return it to Amazon.
1694303
The only other thing I would check are the volume knobs on the side of the earpieces. If that doesn't work then I think you may have a faulty pair.
229117
I just ordered these myself yesterday from Amazon (not a 3rd party) and hopefully I will not receive a fake pair. Did you order yours directly from Amazon and were there any visable signs on the packaging that would help me identify mine as fakes, before i open and remove the headphones from the package? The Sennheiser website has a description of the authentic packaging for comparrison. I also contacted Amazon to see if this problem can be addressed, hopefully before they ship my order. I look forward to reading any future posts to see how Amazon handles this.
2159173
ohhh.this is so bad...i suggest contact to seller, because if your ps3 not detect the devaice, i think have a problem them the headset
1507898
Just checked there is a protected port on the side of the hand set. Thank you for bringing this to our attention. Let me know what you're able to pick up as a headset.
504665
I never had luck with APEX. I agree could be for an update or try another cable. Even if cable is new, doesn't necessarily mean they work.
1326571
I really have no idea why. I have had the same headset for more than a year and have no problems with it. My son also has it, and both work perfect.
1643287
My headset snapped in two after about two days. I have read that many other people are having the same issue with the headset. Has this issue been corrected?
1978597
I just ordered this headset and the mute button does not sync with Lync. Has anyone else had this problem?
227875
Hi, I tried to go to the url http://www.amazon.com/Sennheiser-RS120-Wireless-Headphones-Charging/dp/B0001F, but for me it led only to an Amazon message saying that the page is not valid.Sorry,Jerry
188528
My headphone never worked right out of the box. I have to say that I opened the wrapping after 1 year I purchased it. So I did not even have the warrantee covering anymore and even if it was brand new Plantronics did not do anything about. I will not buy anything from them. If you do good luck!
447005
I have to agree with the suspicion that some of these are either resold returns, or that they may even be counterfeit (my suspicion of the latter is due to Bluetooth's generally good reputation). Mine (ordered from DBROTH through Amazon) has been a tremendous disappointment and, due to DBROTH's chinzy return policy (restocking charges, no shipping refund) the resulting refund woule be paltry. My old wired headset works much better, but I'll be shopping around for a different model or brand wireless set.