Arrived today, not removed the ball from the box yet and there is sand everywhere, the bottom of the box is covered with sand. Is this normal?
226019
The ball may have a tear/might be damaged. Lift the ball up out of the box. If the sand flows from it then return! The sand actually supports/weighs down the ball so it doesn't slide/wobble all over the place. Good luck.
226020
There is sand in the ball, but I didn't find any in the box. Could be a shipping issue.
226021
I would say that ball has a leak....NOT NORMAL...You should notify the shipper! There was no sand in my box
271097
It's fairly dusty, and you would spend a LOT of $ to get enough for a sandbox. So, no. Check at Home Depot or look up play sand in a search engine.
408225
It sounds like you received a defective ball. The distributor (Plasmart) will replace it - they are good to work with. You can contact them through the website at perplexus.net and explain what happened.
1258392
Looks like the ball part could be. And the handle maybe not. There's really no way I would know for sure. I've long thrown the packaging away.
893367
It's been so long, I can't remember. I bought this for my granddaughter for a sand box. You might want to try it. It's very clean sand but don't quote me on this.
1595802
The ball was shipped to me deflated in a white mailer bag. I didn't know what it was until I opened the bag because I assumed it would come in a square box. Once I inflated it it looked fine!
367243
As picture shows, you can see an air pump next to it. It will arrive in the box flat and deflated. You will have to pump it yourself. So it's air. If it was sand you wouldn't be able to lift it, it's pretty big to be filled with sand
1264732
mine arrived without sand. however, I believe you can order with sand at a higher cost and shipping expense. play sand works well and it is very simple to fill yourself.
1234212
no that's not normal, but I've had that happen with other brands. it's possible the powder package wasn't sealed good. I would believe the product would be fine to use unless the outer box was damaged.
1717673
The ball is still pretty crappy... just used reg small balls... I found it had to get the top screws in
6955
Dear Amanda, the sand is totally fine, I like it with sand, because the ball doesn't shift on the floor and doesn't roll under my weight. I had no problem with sand at all. The ball is sturdy enough to use as a chair. It won't burst. I am recommending it. Just keep the spare closure pins found in the package.
1145644
its not real sand, just an overpriced smelly sand like polymer, save your cash and just get your kid some play doh
1136991
I got mine on ebay and also got a smaller ball. I'm hoping the answers are correct and it will stretch out. I know the ball I already had seems a lot thinner than this one. So maybe that's why.
1963938
No, the sand and the box are sold separately. The box is nicely made and you will need something to keep the sand in while you're "playing" with it.
328565
The ball should have come with a needle for inflation. You will need an air pump to fill the ball. Only fill the ball slightly. When you pull the needle out, it should self seal.if not send it back for s new one. .
2245464
Make sure that you reset the ball to make sure it isn't near the end of the game. Otherwise, it takes awhile to get it done. I gave them as gifts and they were a big hit
1800358
Pop the ball out of its spot and clean ball and holding space with cloth lightly moistened with alcohol... Might help ...but I'm no expert!!!