Clouding and J&amp;R Delivery: First of all, has anyone had a TV delivered by J&amp;R?
223122
WB, I just ordered this TV and so far the process has been great. I placed the order the day before yesterday, got a confirmation email this morning saying it was shipped, And a phone call from the shipping company M.. something asking me when i wanted it delivered .. I could of got it by this coming thursday but i work and am goin outa town next weekend so they work around ur scheduel to deliver when your at home. (If someone isnt home the day they deliver and they have to come back you can get hit with a double shipping charge - That y the person on the phone scheduels a day/times for ur delivery. I'll be getting mine on the 11th of June. From what the shipping company they told me on the phone they expect you to fully inspect the TV and you can refuse it if there is a defect to get a replacement...only after you've inspected the tv the delivery person leaves after you sign a piece of paper saying your happy with it. If you do refuse it they'll send it back and you have to contact J&R and tell them why ect... I'll keep you posted when i get the tv and check it out on the 11th. So far everything has gone by fast and smooth. I was a little sceptical too cuz its alot of money. UPDATE : 6-12-07 The delivery is top notch. the tv arrived new and no defects..i would recomend it. It comes with a year and a half warranty thrrough sony so if u have issues find ur closest sony style store abd pick up the info on who u contact etc in ur local area. DC
2163163
Oh, nevermind everyone. I looked around and found this on the website: "Currently Unavailable: This item is currently not available for ordering, and we don't know when or if this item will be in stock again." Well, then. Crap shoot it is. I'll wait it out and cross my fingers or look for another TV.
1169907
Top Hat, I'm having the same experience you did. My HDTV was supposed to be delivered tomorrow. Even tho the Amazon product page says the item will be delivered via White Glove, the trucking company said it will not. I've spent the past 90 minutes on the phone, being passed from Adorama (the seller) to Amazon to the trucking company back to Adorama back to Amazon back to the trucking company. It turns out that the product page is misleading. It's only when you buy your TV from Amazon.com that you can get the WG service. BUT, here's the tricky part. You can't just add the item to your cart and go through checkout. You have to click on the list that says "18 New and Used," or whatever the number is. Then you have to SELECT amazon.com as the seller. Isn't it nice that this isn't mentioned ANYWHERE on the product page? I couldn't find anything in the Help section, either. So, I've cancelled my order with Adorama so I can place the order directly from Amazon.com, thus making sure I get the White Glove service. What a PIA!!!
1673984
I ordered a 4071f from them, and it appeared to be a brand new tv. It was in very good shape. I decided it was too small for my living room, but it was in really good condition. That has been my experience.
822353
I ordered one from J&R; on 5/8 when their website said "In Stock" and "ships in 1-2 days." I started getting a little nervous when I checked back on the site later that day and the status changed to "ships in 3-5" days, and yet again to "out of stock." I called them 5/11 and they told me that the product had been delayed and they had no ETA of when they would be getting any in. They canceled my order without any issue (so far), but I just wish they had been actually truthful about it being in stock when they accepted the order.
36462
Dagnabit! You got my TV! ;) I hope you enjoy it and post a review. In the mean time I will be RSS feeding this product page to my home page so I can snap it up as soon as it's available. It would be great if you could also post your experience with Amazon's "white glove" or "enhanced" or whatever they choose to call it - delivery service. I've been curious about the details of how that works. Thanks
6463
Hello George. Talked to Sony customer service three times today. Gave them Model & Serial numbers of our Vega Triniton. They confirmed it was a projector TV that entitled people to a free tv with free shipping. Our TV was not a projection TV. Suppose yours was? Anyway, the TV is at the curb for the City to pick up on Wednesday. Sony and I are no longer going to do business, but that's OK. Thanks for all your help.
1341942
Thanks! I found the number and called them. They can't give me a refund. the only thing I could do is to refuse the package from the first shipment and order the t.v. now at the new price....but it's not worth it to me. I would rather get the t.v. sooner than later.
379393
I just had a very bad experience with the "White Glove Delivery." I live in Maryland. The item started out in Pittsburgh, PA, then was shipped to Columbus, then to Atlanta, then to Jacksonville, FL. After 10 days, I was wondering when the expected delivery date would be given this circuitous route. When I called, I was told they did not have my phone number on record, and that the item was damaged and would have to be replaced. After calling Amazon, I was told that the replacement would take up to 2 months to be delivered to me. Obviously, I asked for a refund instead. I'm sure the TV is a great product, but I will be purchasing it from someone other than Amazon. This was the first time I was attempting to buy a big ticket item from Amazon, and it will probabaly be my last.
1051257
Bought a 32" Vizio from Amazon had NO issues with delivery. Amazon is the only way to go in my opinion. Also ordered a blu ray player no delivery issues.
120373
You are right about the 4665 price fluctuations. I got it from Electronics Express (through Amazon) for $1950 + shipping, problem is they are out of stock. It's been 3 1/2 weeks since my order. Normally I'd cancel and go through someone else, but I now can't find the tv in stock for any less than $2450! I'm not willing to pay an extra $400, so continue to wait for EE to get a new shipment in.
1673987
I ordered a 'very good' condition Samsung LCD tv through Amazon Warehouse Deals. It arrived today just loose in a box with barely any packaging. Needless to say the TV is covered in dents and scrapes and of course doesn't work. Not impressed, I'd suggest ordering new.
1643468
My tv was just picked up! Called Samsung and got the same response they gave you - a repairman would come out and if it couldn't be fixed it would have to be sent away for service. As you, I did not think I needed to have a brand new tv sent out for repair and decided to return it. I am now watching my old 19" set (gave my 26" away when I got the Samsung!). Have you had any luck yet? I am considering Toshiba.
771766
I actually got my TV with no problems at all. We called them ahead of time instead of waiting for them to contact us though. I have heard that they are much better on the west coast than they are on the east coast.
2145760
Update on my kdv2500 for anyone who cares.. my first one developed 3 dead pixels(2 red, 1 blue), so i exchanged it within the 30 days and bought the extended warranty as long as i was there, having learned my lesson. now the new one has 2 dead pixels (1 red, 1 green) and that infamous "clouding" issue when the screen goes or is supposed to go all black. I'm going to exchange it one more time and if there's an issue with the next one I'm probably gonna go with the 46' model or another tv all together. BTW i called Sony Support to see what they cover in terms of dead pixels and the said they won't do any service unless at least 10 blow out. IMO that's ridiculous. It should be like 3 or something, not 10. Update on my kdv2500 for anyone who cares.. my first one developed 3 dead pixels(2 red, 1 blue), so i exchanged it within the 30 days and bought the extended warranty as long as i was there, having learned my lesson. now the new one has 2 dead pixels (1 red, 1 green) and that infamous "clouding" issue when the screen goes or is supposed to go all black. I'm going to exchange it one more time and if there's an issue with the next one I'm probably gonna go with the 46' model or another tv all together. BTW i called Sony Support to see what they cover in terms of dead pixels and the... » Read More Update on my kdv2500 for anyone who cares.. my first one developed 3 dead pixels(2 red, 1 blue), so i exchanged it within the 30 days and bought the extended warranty as long as i was there, having learned my lesson. now the new one has 2 dead pixels (1 red, 1 green) and that infamous "clouding" issue when the screen goes or is supposed to go all black. I'm going to exchange it one more time and if there's an issue with the next one I'm probably gonna go with the 46' model or another tv all together. BTW i called Sony Support to see what they cover in terms of dead pixels and the said they won't do any service unless at least 10 blow out. IMO that's ridiculous. It should be like 3 or something, not 10. « Show Less
1336915
I received my TV about a month ago from Amazon. I'm a prime member so they delivered the TV, unpacked it, and waited until it powered on. Everything is great so far!
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I bought my TV from Amazon, but it was delivered by Electronics Expo. The delivery experience was poor because I never received a tracking number from them or notification that it was sent. I had to call and ask for the tracking number and then tracked on my own with the freight company. The freight company was good as they arrived on-time and driver was very nice. I checked out the TV before I signed the delivery form and everything worked out great. I posted a middle of the road review for Electronics Expo and they asked me to remove it, stating that it was freight company's fault not sending the tracking number. I bought my TV from Amazon, but it was delivered by Electronics Expo. The delivery experience was poor because I never received a tracking number from them or notification that it was sent. I had to call and ask for the tracking number and then tracked on my own with the freight company. The freight company was good as they arrived on-time and driver was very nice. I checked out the TV before I signed the delivery form and everything worked out great. I posted a middle of the road review for Electronics Expo and they asked me to remove it, stating that it was freight company's fault not... » Read More I bought my TV from Amazon, but it was delivered by Electronics Expo. The delivery experience was poor because I never received a tracking number from them or notification that it was sent. I had to call and ask for the tracking number and then tracked on my own with the freight company. The freight company was good as they arrived on-time and driver was very nice. I checked out the TV before I signed the delivery form and everything worked out great. I posted a middle of the road review for Electronics Expo and they asked me to remove it, stating that it was freight company's fault not sending the tracking number. « Show Less