Is this shipped with cold packs? This product MUST stay refrigerated and to buy it when it's not cold is worthless.
252012
We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival. THDV Staff
418896
NO FREEZER PACK with this shipment. It was COLD Here in Washington when this was received.. We were surprised that it did not ship with FREEZE PACK
954078
Hello! In order to maintain the potency of this product, we do require refrigeration once the item is received. However, we do not ship any products in cooled packaging. We have found that the delivery time is not long enough to damage the quality or potency. We hope this information is helpful. Take care. Swanson Health Products
854892
I know the retailer ships the product to our company in a cold pack and I ship it to Amazon in a cold pack. I am not sure if Amazon also ships it in a cold pack. I have emailed them and asked them. I am awaiting their response and will let you know what they say.
88217
No. These products are room temperature stable and are not shipped in cold pack.
954079
Hello!In order to maintain the potency of this product, we do require refrigeration once the item is received. However, we do not ship any products in cooled packaging. We have found that the delivery time is not long enough to damage the quality or potency. We hope this information is helpful. Take care. Swanson Health Products
1561583
I just ordered this in the summer. It arrived in an uninsulated box with no ice - and was simply a bag of pricey chocolate ooze. I'd say stock up in the winter or find a seller that ships with an ice pack.
1893044
I would not order this product from amazon again. It was warm. Unless you pay extra to overnight it. No ice pack. I ordered it from vitacost which had an ice pack but it wasn't cold by the time I received it. My advice is to order it elsewhere & have it overnighted.
1776590
Jessica, We ship this item with a free cold pack, I am not sure about Amazon or other sellers if they do.
2112142
Mine was not shipped with a cold pack; however, the contents seemed OK for us. It was firmly packed.
1180214
I just came from a grocery store presentation of this product. For a cold pack they should be put in the refrigerator not the freezer. If put in the freezer they will burst like a can of soda. That's exactly what the factory rep. doing the demonstration said.
2254290
Hello Unfortunatly we do not have cold packs available i am afraid. Many thanks Gemma
760947
Mine came with a cold pack, but it was melted by the time I opened the package. It was sitting on my porch for a couple of hours on a 90deg day. I contacted the seller and they said try it, if it doesn't work (nematodes died), they'll take care of me. So I sprayed. This was 3 days ago, so I'll report back soon.
53586
Thank you for your email. We have previously been in contact with the manufacturer and they have reassured us we do not need to ship this item with cold packs. They have tested this product, and a short period of time out of refrigeration did not result in loss to potency. Once you receive the products you will simply need to store it back into refrigeration which will help prolong the shelf life. The products are stored in a refrigerator in our warehouse until the time it is ready to be shipped. I hope this answers your question. If I can assist you with anything else please let me know.
2144668
There was NO ice pack and mine took 4 days to get here. It clearly states on the bottle, needs refrigeration!
760943
No! Mine was packed with a tiny "cold pack" the was inadequate to maintain the proper temperature.
1893046
It was not shipped on an ice pack. I understand that this product is ok in room temp.