The mouse on our toy is nearly worn out. Is it possible to get a replacement mouse?
260884
I don't know why someone is asking me this question. Im not the maker or seller of this toy. Contact them. Glad your cat got use out of it. My 3 cats couldn't care less about it.
260885
Our mouse did not hold up either. My other Cat 'N'Mo0use was over 12 years old before the mouse disintegrated like this one. I can't figure out how to replace it either.
1706597
Not really. When toy arrived, the mouse was not attached to the spindle. Managed to get it on, but should toy end up upside down, mouse is off the spindle again. Not the best quality toy. Last one I bought looked like it had been used. Use to find a really good quality one that would last for about a year before I had to replace it, but haven't found it. This one is really poor quality.
1950294
I went to the Zowie site, and purchased from a listed where to buy Zowie. As far as I understand, as long as you can show when you purchased the item new, you enjoy the warranty. I really love the mouse.
1713681
I would try and call Hasbro for a replacement or to purchase. Last year our Furreal Pony had it's brush chewed up by the dog....i called them up and they sent me a new one.
1932634
From what I understand you can just replace what is missing. I believe you would have to use the connect button on all items to make sure everything is going though the same receiver. That is if I understood what manufacturer wrote. I believe if mouse is missing and replaced it, it would come with a receiver also, but I'm real sure on that.
353307
The support page for M305 says no replacement parts available.<http://www.logitech.com/en-us/support/wireless-mouse-m305?osid=14&bit;=64&crid;=398?
1543303
Please contact us Tech'n'Toy for replacement part or visit techntoy.com for more information.
858214
This is probably because the shotty wiring in the mouse and it not fully connecting. You can file a complaint and easily get another one. Unfortunately no matter what you do you won't be getting your money back though.
2265761
Mine stopped working about 2 weeks after I got it; so I had to return the mouse. :\
1776218
I have not replaced and have had for a few months. That is why we replaced the one we had before (not this kind) it ate batteries every few day. Have not had problem with this one at all. Very pleased with this mouse!!
118654
I am sorry that mouse you got is not working properly. I think that you got a defective unit. I have mine for couple of years now and it works fine.
298635
I would try the Fisher-Price web sight. I know they make replacement wheels, batteries etc.
709231
I'd hope most likely you could get a replacement sent or if not maybe find a spare usb piece. if not that's just plain stupid because that piece is smaller than the tip of my finger. if I didn't use the mouse all the time and keep it plugged in my laptop, that usb would probably been long gone. Oh J Berry, this is how you program the mouse for any computer. First, open the door next to laser lens on bottom, insert 2 AA battery, and return and close lid over battery compartment. Okay! Okay, joking aside, insert USB plug into any USB port you have free(note: easiest to reach, seems to work great). Alright, turn mouse over and find switch which has 3 options; off, on with battery save(no lights), and ON( screw energy saver, this mouse is bomb), turn to either Ons. Bam mouse now works with you pc
482665
You might try contacting Fisher price directly. Some companies will let you purchase replacement parts.
503853
I purchased mine and after a week of use it stopped working, received a full refund. I honestly want to love this mouse bc the design is unique and unmatched, but after much research I found out the laser is piss poor in longevity. If you purchased it new, you can contact Mad Catz for a replacement within 2 years with proof of purchase
1866012
"Poof-Slinky" has a "contact us" page at their website where you can call, email, or write them. Here is there email: sales@poof-slinky.comHere is there contact page: http://poof-slinky.com/contact-us/Hopefully they can supply a replacement or a download link for one. Or maybe someone can send you one who has used up their kit? Good luck to you!
1075014
If you have tried re-installing the drivers or tried another USB drive in the computer and the mouse is still malfunctioning, please contact Sharkk and a representative will assist you in replacing the product given that you provide them with necessary documentation needed to proceed.