Cartridge Problem: Does anyone know how to override these error messages?
244191
You can try to reset the machine by having it turned on, opening the cover to expose the ink cartridges, lift the lever on the cartridge holder then remove the ink cartridges, lastly remove the holder the ink cartridges were in then unplug all of the wires while it is turned on. This includes unplugging the power cord. Wait for a moment for the machine to reset itself. Plug the wires back in, put the ink holder back in, put the ink cartridge holder lever down then place the ink back in. Watch for a red light to appear on the ink cartridges as you place them in. If the ink cartridge does not light up the chip on the cartridge is bad and you need another one.
1297306
I had that problem once and I took the cartridge out and reinserted it and it worked fine. Other than not the only thing I can think of is to replace the cartridge with a new one.
158260
I hooked mine up and had the same problem. There's an adjustment on the cartridge that should fix the problem. It should be on the instructions. I thought mine was broken and after the adjustment it's been fine ever since.
1967791
i'm having those exact problems now...can't scan without cartridges, and can't print black without color cartridges. there MUST be a solution...anyone?
2228232
After doing a bit of research on your error code..... My suggestions are pull all your ink cartridges, turn off your printer, reinstall all your cartridges left to right or right to left it really should not matter, finally restart your printer if error is gone run clean printer head. Remember not touch the metal chip on cartridge. Good Luck.
847084
I have not had any problem yet. Try shuting off printer then turn on and reload cartiage.
93744
I get the same message too. I just ignore it. This has to do with the " remanufactured cartridge " . HP does not recognize that.
906430
The same thing happened to me. They are the wrong cartridges. The sensors are either incorrect or defective.
86882
My cartridge just stop working after 1 day or printing with a cartridge software error. LIke cartridge failed or unrecognized. Could do no print operations at all.
741973
Ruth, I have seen this problem in the past with other printers, so it would not have been an issue for me this time HAD it happened. I am pleased to say that NO ink error messages have occurred after purchasing and installing this! I hope you are as fortunate should you purchase it.
1666520
Yes, I had an error code come up before. I had to do a reset and replace with new cartridges. But my printer still works fine. Considering ordering this product again. I have an HP Photosmart C7280. But also be aware or which supplier or seller that you are ordering these cartridges from. That really makes a difference.
419766
I didn't have a problem. Just make sure to remove the orange tag on the back of the cartridge. Good luck.
132253
There is no answer, all it says is that answer lies with the software. The disk says my printer and he disks have a problem. Does not say how to fix the problem.
1335426
Save yourself further headache and return it and buy new cartridges. Thats what i had to do
1629659
What exactly is the issue you are experiencing? Please advise with the codes on the cartridges received and whether the fit your printer, as the ones you ordered are the correct one for it. Please contact us and if all the troubleshooting failed, we will proceed with the replacement instructions accordingly.
301649
I do not know how to override the empty cartridge indication. My print allowed me to continue to print until it went empty again. I use 240xl or 241 for my printer
525754
Before panicking, I would unplug the printer for 30 seconds after shutting it down, and do a reboot with the new cartridge in. If that doesn't work you can try it with the old cartridge in and then change cartridges after the reboot. I'm figuring you probably have this resolved by now, so can you tell us what ended up happening? Thanks.