I have a Zeno. It didn't last very long. I'm not sure what model I have. Maybe I just need to replace the head. From the reviews it doesn't seem like it's worth it. Also where do I get the heads or find out what model I have? I have a Zeno. It didn't last very long. I'm not sure what model I have. Maybe I just need to replace the head. From the reviews it doesn't seem like it's worth it. Also where do... » Read More I have a Zeno. It didn't last very long. I'm not sure what model I have. Maybe I just need to replace the head. From the reviews it doesn't seem like it's worth it. Also where do I get the heads or find out what model I have? « Show Less
255997
I'm not sure how you find out the model, but you can't get replacement heads. It is a disposable item. Once its done, you have to junk it and buy a new one. Mine did not work at all (you can see my review from last week), and I would not buy another one. If it worked for you and you want to continue to use it, I would not spend more than $15.00 to replace it. But as I said--it did not work at all for me. See if you can get a prescription for Benzaclin from your doctor. Works a lot better.
255998
If it's a "Hotspot", I'm almost certain you cannot replace the tip. You have to buy a whole new device. From what I understand, there is the Zeno Hotspot (the mini with 80 uses-- usually blue or pink) and the reusable silver Zeno that you just buy new cartridges for. The regular Zeno has replaceable components, but the Hotspot is done when it's done. If you've only used it MAYBE 10-20 times and it's not turning on, I find that with the new ones I just have to replace the batteries and it's good to go for the remaining 60.
2183468
In time I bought the shaver head RQ12 (1290)cost $50 for one, now I see about $100. It is unclear for me what's happen after 12 months, but at least will be some alarm, then as I think, some possibility to reset the shaver. But I am not sure. I use the shaver once at three days, so I believe, after after 12 months the head must be OK. If shaver locked after 12 months this thing will be trashed immediately and I buy some from another company (or do not shave at all).
77843
I am looking into purchasing another. My globe lasted 5years. Manufacters have stop making them, so it must be a design defect. Others have complained that theirs lasted one year or shorter. I am use to it and miss it. But realisticly speaking I do not want to purchase something that is not reliable. I do not have the instructions around, but will look for them and let you know. I am told you can download the manual. Check out those on sale on e-bay. That't where I found out about downloading the manuel.
297917
THANK YOU! I was on this site looking for a replacement because mine would not turn on at all, and I was devastated--My Zen has been my constant companion for about 3 years . I came across your post and decided to try it. Whaddya know-- It came back to life! Thanks again! :)
454102
If you're going to spend that much, buy a MIELE brand. I'm looking to replace ours, which is about 10 years old. It's easy to use and lightweight with great suction. I'm looking to see if any other brands are equivalent and cheaper possibly for replacement. I saw your comment and thought I'd comment.
1701885
It looks like Amazon and Braun are using the terms interchangeably. The pictures clearly show what you'll be getting. I've replaced my shaver's head/foil/cassette twice now. It takes seconds to do and is well worth doing every 12-18 months or so, depending on usage. Other than the motor, the head is what makes the electric razor do its job, so replacing it periodically is like getting a new razor. And, the price for replacement heads (etc.) has come down while the price for razors has gone up. Well worth the price.
548730
I just read the manual online at Zeno's website (myzeno.com, click on support), and unfortunately, yes, the product is meant to be disposable. That means 80 uses and then into the trash it goes. According to the website, they are planning to solely market this product moving forward, which strikes me as a cynical attempt to squeeze a bit more money out of their customers. I couldn't find any suggestion anywhere on their website that the Hot Spot is a superior product to their older products. Plus, it seems odd (could that be a euphemism for greedy and insensitive?) at a time when the world is moving toward more sustainable reusable products for Zeno to be heading in the opposite direction.
859827
I am not a reseller. But as far as I can remember, I have seen some replacement heads on the internet. It should be easy to find googleling.
151751
I sent in a photo of the broken head to the companies customer service in England, they send me a new on, with 5 new blades, I had mine under a year, you might try to send them a picture also, I am very careful with mine now and make sure I do not drop it because I love this razor, this company is one of the best out there for razors and quality ! Good Luck
2028224
(a) I don't know. (b) Yes. (c) I remember that the number was not exactly right, but I took a chance and the replacement heads fit and work well, if somewhat noisily, after their "breaking in" period. Allow plenty of time for shipping. I feel I got a good deal. Good luck to you!
2021939
Hi. I've bought replacement heads at dazzlepro.com. They send me e-mails and run lots of sales. I'm really pleased with my electric toothbrush. Hope you enjoy yours.
838105
I think the pivot heads are good. As mentioned in my post, I had a previous model and the only problem I had with the heads was after dropping the shaver. I can tell you it did not pass the drop test. The heads on this razor are a little bulkier and could be a little more durable but I would suspect dropping it will damage the heads. Regarding the cleaning station, I've never used the Norelco cleaning station but I had a cleaning station from another mfr and my experience was not good. The heads are really easy to clean, they flip open and you can rinse them under running water. I do it after every shave and they stay perfectly clean. I think the pivot heads are good. As mentioned in my post, I had a previous model and the only problem I had with the heads was after dropping the shaver. I can tell you it did not pass the drop test. The heads on this razor are a little bulkier and could be a little more durable but I would suspect dropping it will damage the heads. Regarding the cleaning station, I've never used the Norelco cleaning station but I had a cleaning station from another mfr and my experience was not good. The heads are really easy to clean, they flip open and you can rinse them under running water. I do it... » Read More I think the pivot heads are good. As mentioned in my post, I had a previous model and the only problem I had with the heads was after dropping the shaver. I can tell you it did not pass the drop test. The heads on this razor are a little bulkier and could be a little more durable but I would suspect dropping it will damage the heads. Regarding the cleaning station, I've never used the Norelco cleaning station but I had a cleaning station from another mfr and my experience was not good. The heads are really easy to clean, they flip open and you can rinse them under running water. I do it after every shave and they stay perfectly clean. « Show Less
1031710
I do not believe you are missing a step. I had issues where two of the heads failed, one overheated so bad there was oil dripping out. I reached out to Fotodiox and they replaced both heads with no cost and no hassle. So my advise would be to contact them, they appear to be very responsive.
1736658
I tested the one I got and it works great! I thought my original had gave out but upon further inspection it was a loose connection. So I keep the new one as a spare; wasn't too concerned about warranty. However, the seller does say you can use amazon's return policy or contact them for further item details; they may offer you a warranty.
1864201
best bet is to buy a new replacement----the new ones are very reasonable----or pick up a used one on craig's list-------
83906
I would say to look for a used one on ebay. I've not had to replace mine as yet.
436775
For years I went with the official replacement. The benefit of that was that it had a replacement filter too.Now, I am trying the CreatorUV compatable replacement. Works fine, but have only had for a month, so I don't know life.