why is the tv stuck on "retrieving data"?
237407
What function are you performing? Are you scanning for channels? Do you have something plugged into the USB port, such as a hard drive or thumb drive? Try unplugging the set and plugging it back in. I've never had the problem, and have owned this model for over a year. Contact JVC to see what they advise you and to find out if you have any warranty coverage. Another thing it could be is your cable or satellite television box having a problem, if that's what your TV is hooked up to. It may be the cable/sat box that is displaying that message. Try the box on another TV, if you have one. Also, make sure your cable box or antenna is hooked up properly to your TV. Sometimes the coax cable attached to the TV gets loose and the TV can't find the broadcast signal.
2000366
This happened once when I was leaving the smart Apps page but after 10 seconds it responded. I powered off and on and it came back on normal. Have you updated the TV firmware? I think they rectified some issues there.
2101011
I had the same issue except with satellite tv. Seems to me it was a matter of having the unit tuned to either ch. 3 or 4. I think I called their not so helpful help desk.
1446047
To be honest, I have no idea why. Mine just took it out of the box and connected my ps4, and the from there my 2 tvs, nothing else connected. Everything it's been working fine.I haven't touched or moved since I installed. Sorry for your issues.
7338
did you get this resolved? i have Uverse also and dont want this TV if that cant be resolved.
765854
Vickie, In the end I was not able to resolve the issue. I had 2 technicians out to try to fix it, but they weren't able to. Sharp is sending me a new TV (which is being delivered tomorrow afternoon). I'll let you know if it works any better.
243431
Try a file manager such as Astro or ES Explorer. I had the same issue with an Android 4.0.4 based TV Dongle and found both of those file managers to be quite helpful. They are both available in Google Play as well. Hope it helps.
1495512
I apologize for this inconvenience. It may help to re-scan for channels by: disconnecting the antenna, scanning for channels, unplugging the TV from the electrical outlet for 1 minute, reconnecting the antenna and plugging the TV back into the outlet, then re-scanning the TV once again. For further assistance, please contact support@satechi.com.Thank you,Satechi Technical Support
272906
I'm having the same problem and it's intermitent. Sometimes it works and sometimes it doesn't. When it doesn't work, I have to turn the TV on and off several times and then it will work. Then sometimes the TV just turns on by itself. We have a Samsung technician coming tomorrow to check it out - hopefully I can post the solution...
2089322
Please provide more details. Is TV connected with a receiver or something else? Or was on for a moment then black out?
598516
I have had my TV two days. I love everything about it except that it has this memory loss problem. I am somewhat relieved to hear others have the same issue. It means I won't bother to get a replacement. But in fact I see no alternative in the market so will probably just keep this and bear with resetting stations. I think we should all be contacting Haier, however, to assure that they fix this thing in future models
1976426
Try upgrading the firmware on the TV: http://www.samsung.com/us/support/downloads/LN40C630K1FXZA
922289
No I have not. Everything is fine. Try different inputs and cables etc. also you can run the image retention bar ( thru menu).
1889901
I don't know what the current firmware version is or where to find it. I never had to do anything ,but set the television up. if anything updated it didn't know it.
1845863
Unplug it and reinsert.up to three times giving the phone and chip in hdmi cord time to reconfigure like several seconds. Also read the troubleshooting guide that came with or one on the web for hdmi cable. If no resolution restart tablet/ phone device. If this fails restart a second and up to a third time but wait to plug in until the mobile device has fully booted and started all functions eact restart. If you have over 50 apps.on your.phone / tablet give it more time. I tend to keep around 200 on my 3 phones and 2 tablets and they can interfere if there are latent issues from crashes, hangs or resource.fighting but usually its the TV or Digital.tuner receiving signal just not recognizing the lower signal power level these mobile.devices use. Make.sure.your all up to date on app updates and always restart at.least once after app installation. If no resolution try it on another device setup known to work good if still not.working then it.might have broken wire from accidental handling or bad connector pin (s).
1998817
I haven't had any problems myself. Has your TV been updated to the latest firmware?
132814
Did u try to update it ? When I first got mine , it would turn off then come back on again . Then I updated it and it stopped . Go to the samsung web site and go to tv updates . Then see if you have the latest firmware . If not , contact Samsungs costumer service . I hope this helped you out . I'm still enjoying my set .