Has the Quality of assembly and packaging been corrected? I am concerned based on the customer reviews.
259175
I never had a problem with packaging or putting the product together. I thought it was of good quality and its been over a year now and my daughter is very rough with it and its still in perfect condition. We love it.
2267221
It has been fixed. I have purchased a box myself. Besides, like stated before even if it does happen again Amazon is very very good about fixing problems like this without you even having to talk to the seller.
1213285
No, mine was sent boxed and packed very nicely and securely but i believe i went with a 100% satisfaction buyer who fulfils through amazon, which i try always to do, especially on equipment. But if there's a problem, even from a third-party seller, report to Amazon and they will refund you without question.
1986645
yes, but I found out the hard way that the company & their personnel are not very responsive to their quality control. They finally had to send out a local tech to fix (took them eight days) a problem that should have been done at the factory . Electrical wires had not been connected during the assemble phase. Did not get much help from their so-called tech reps that I had to call.
980044
Absolutely, if fact, mine has been off since I put it together. I really like this unit. Blessings !
732779
Mine came exactly as advertise. I agree with Joseph it's well made for the price so no complaints from me. I would suggest putting a claim Thru amazon not as advertise and let them handle it. Good luck
547187
When I bought mine it was completely assembled, and I have not had a reason to change or replace them.
1476763
Mine was not crushed. I assumed they changed packaging based on complaints.
1855241
No...there were small dings in a couple places. Nothing I would return it for, but you probably wouldn't have this issue if you bought something locally and picked it up or had it delivered. Packaging appears adequate, but it's obviously not up to the rigors of shipment.
27261
Mine is perfectly fine. Unfortunately, I can't guarantee that yours won't be defective...it was produced by imperfect people. The seller seems likely to make sure you are happy, if you do run into a problem.
1031589
Yeah. I would say problem. Mine was completely intact. You're going to be shooting it all up anyway so some people would probably be ok with it but since they will literally come to your house and pick up a return I would send it back. Mine looked just like the picture.
1083214
Yes. Inspect the product upon arrival if it is not perfect don't receive it.
1599317
I didn't have any assembly issues. Everything lined up. The banner at the top is loose and one of the sides is loose as well but everything is still holding together.
1528611
Mine arrived broken, it wasn't Amazons fault, the item had obviously been dropped during shipment because the box arrived all re-taped and messed up. Amazon arranged for the pickup for the return and overnighted a new one. I was very pleased with Amazon's customer service. The new one arrived intact however the top shelf weld is slightly too thick and it makes the top shelf a tad off kilter, but not horribly, and since I don't want to deal with sending it back again, I'm using it as it is. It looks good on my deck.
967790
I have mine. The legs broke when putting it together, but have the clear plastic that goes around it is brand new.
350465
To be honest with you the dresser was packaged well but still had damage. The seller sent another one and it had less damage but there was still some dings. I have to say the construction and wood is not top notch and too fragile on the corners. It's a beautiful dresser just not something I would buy again due the quality. Hope this helps.
1062686
Ours came intact. It's really nice. Maybe it was just an accident during shipping? Send it back and have them send another I'm sure it will be fine.