Do you provide any type of warranty or return option with this screen? Also, does it include the connection wires?
265566
Hello Jeremie,We guarantee it does not have any cracks or bad display areas ie shadows or ghosts. So it should be pretty much like a new one. The only connector is the one shown in the picture which is the main feed from the display. There are no other cables or harnesses supplied.Sincerely,Jay OwnerCompuMatter
265567
The two power backlight connection wires were included for my screen (attached) and then the connector to slip the flat flex wire into. I watched You-tube videos to see how to replace it. It worked fine and fit fine. I can't remember the warranty, but the item came prepared to be returned encase it was the wrong one or pixels were not functioning. I was satisfied.
265568
Not all screens fit the way they say they do. Just make sure to match the model number in your old screen computer located inside behind the screen. And yes it should come readily to assemble.
265569
I do not know about the warranty. As for the connection wires, that doesn't apply to laptop screens. Any wires that need to plug into the screen are reused instead of being plugged into your old one. In the case of this screen, you plug the molex plug from the red and black wires into the molex connector of the red and black wire on the screen, and then a flat wide cable to a connector in the top on the back.
2283440
Thank you so much, everyone!! I really appreciate your replies :). I went ahead and ordered a screen.
208633
hi, I let someone at a Comp shop with plenty of experience replace my screen.He was not expensive $25 for all the whole and no problems. My screen was damaged and I only got the replacement screen--no cables.Less than a 1/2 hours of work
1404463
I don't know if it comes with a warrenty but the screen is great, but make sure you are careful, if you drop it the screen can disconnect
1754600
No warranty, avoid the cable. It's cheap and the HDMI connector fell apart after a month with it.
1245347
My son replaced with this screen it had lines going thu the screen checked ribbon was connected good removed put his old screen back in it worked fine we returned for refund and ordered a different brand waiting for it now
1950943
Believe there is a 30 day return with amazon and 3 year warrenty with Asus. I had dead pixels with my monitor when i first got it. Contacted amazon and it was replaced within 2 days. I would reccomend this monitor and size. For me i just wish i went bigger but not regretting purchase.
2200966
Seems that there is a huge problem with it, the screws holding the screen are too tight as I've read. There are guides on how you solve it,,, but its not your job as a customer to fix a product, and you risk losing your warranty.
1148549
I'm not seeing any warranty , The computer have a problem once ina while the screen blackout. going to put a complaint to the provider.
2059133
Sorry for the tardy reply. I purchased this monitor earlier, but find no paper insert showing warranty details in the box.I did check on newegg web-site for warraty details for this monitor and find that it has a 3-year manufacturer limited warranty on parts and labor.I hope this info helps.
1998217
Goodluck!!! They never got back to me and my wire faulted so I can't use the monitor but because I bought it from Amazon they helped me out &#128522;
882836
I am not aware of any issues with Dell re: the warrantyBTW - I love the monitorsYou might contact Dell directly and ask them
207234
I'm not sure exactly, but I called the manufacturer directly and they helped troubleshoot when my screen was displaying something different. They ended up shipping me a replacement part as there is a 5yr manufacturer warranty. Great customer service.
311957
I personally haven't had this issue, but I've read reports of screen issues like that. You might need to send it in for replacement. I hear customer service is easy to work with.
725531
Yes it is a very good screen, only be carefull when you exchange to not touch the wireless cable. Thanks
1998219
It doesn't have a warranty. My screen doesn't work and nobody helps me to fix it, I don't recomend this monitor
96357
Yes, you can buy the screen from them. Just call customer service. I got a replacement for another one I have. I had no problem with any other parts.