Problem with losing wireless connection-am I the only one? I like this radio but after a few hours of operation it will drop the signal-I can direct back to that station or another and then the Icon for the signal turns blue or red and I have to disconnect it from the power source and leave it off for a few minutes. It will then start working again. Can anyone guide me to an answer? Thanks. Problem with losing wireless connection-am I the only one? I like this radio but after a few hours of operation it will drop the signal-I can direct back to that station or another and then the... » Read More Problem with losing wireless connection-am I the only one? I like this radio but after a few hours of operation it will drop the signal-I can direct back to that station or another and then the Icon for the signal turns blue or red and I have to disconnect it from the power source and leave it off for a few minutes. It will then start working again. Can anyone guide me to an answer? Thanks. « Show Less
263387
while the squeezebox seems to be a nice radio, i too had connection problems with it way too often. i went another route and am happier (grace mondo). no, i don't work for grace. the mondo doesn't drop connection often (very rare and it is usually the internet), comes with a remote, the battery lasts much longer, and is much easier for non techies to deal with. i'm not sure which radio is better sound quality wise, but i just couldn't deal with the squeezebox signal issues. i don't have that with the mondo.
263388
I think I may keep it. I want to keep it anyway. I downloaded the newest firmware update which is supposed to deal with some of the issues with alarm presets and lost wifi connections so hopefully this will work. The battery pack finally was just made available on the logitech web site and I really like the idea of being able to use the radio anywhere for up to 6 hours with the rechargeable battery. I just ordered the battery pack so I will just try to wait it out to see if there are any more problems with the radio.
263389
Someone needs to tell tech support about the blue circle vs the red circle..... I called tech support last Oct. and they kept insisting my router was the reason the radio would not connect to mysqueezebox.com.... I told them my itouch, my Roku radio and Boombox etc. all connected.
263390
I just purchased this radio and it has been dropping the wifi signal as well. The network signal shows blue so I'm assuming from miket's post that there is a problem with the radio connecting to the squeezebox network. Funny thing is though I have a squeezebox boom as well and it never has problems connecting like this one does. I think there is something wrong with these radios and from the reviews I have read it seems to get worse over time. I think I will send mine back as well and just get another boom.
263391
After a few months of perfect service my Squeezebox is suddenly losing its WiFi connection. Nothing else in the house is having that problem, so I assume it's this device. I've connected it via Ethernet cable, will see if this works better. I have the latest update, will keep an eye on this discussion for hints or fixes. Thanks for posting your experiences!
263392
The 99% stuck issue does happen from time to time. Just trun off the Radio (press and hold POWER), then turn it back on and re-download the FW update. It should work the second time.To verify you have the current FW version go to Settings > Advanced > Software UpdateIt will tell you if you have the latest FW version or not.
263393
I don't blame you for wanting to return it. Maybe return it and wait a few months, see if it improves.There are supposed to be "fixes" for WiFi, MySB, alarms, etc... in the just released SBS 7.4.2, but who knows.For audio quality I'd take the Boom any day! :)As for my Radio, it *never* loses connection to my WiFi (RED indicator), but I do get the occasional BLUE indicator (loses connection to MySB).My main issue is the "looks like it's playing but it is not" problem. Even then it is not as often as others have reported, for me anyway.I'm also running 7.5 beta and 7.4.2 beta so that may be why I don't have as many issues with the Radio as others, hard to say. I don't blame you for wanting to return it. Maybe return it and wait a few months, see if it improves.There are supposed to be "fixes" for WiFi, MySB, alarms, etc... in the just released SBS 7.4.2, but who knows.For audio quality I'd take the Boom any day! :)As for my Radio, it *never* loses connection to my WiFi (RED indicator), but I do get the occasional BLUE indicator (loses connection to MySB).My main issue is the "looks like it's playing but it is not" problem. Even then it is not as often as others have reported, for me... » Read More I don't blame you for wanting to return it. Maybe return it and wait a few months, see if it improves.There are supposed to be "fixes" for WiFi, MySB, alarms, etc... in the just released SBS 7.4.2, but who knows.For audio quality I'd take the Boom any day! :)As for my Radio, it *never* loses connection to my WiFi (RED indicator), but I do get the occasional BLUE indicator (loses connection to MySB).My main issue is the "looks like it's playing but it is not" problem. Even then it is not as often as others have reported, for me anyway.I'm also running 7.5 beta and 7.4.2 beta so that may be why I don't have as many issues with the Radio as others, hard to say. « Show Less
263394
My Radio has difficulty connecting to My SqueezeBox.com sometimes.....my Boombox doesn't...... I am beginning to doubt I'll be able to use the radio on my screen porch while I'm in my pool ( the reason I bought the radio )...too frustrating to interrupt swimming to mess with the radio. Last summer I used my itouch to play Pandora or my Nokia internet tablet Rhapsody App on my porch and they worked great...but I liked my Boombox and the Radio would have been simpler with it's speakers and rechargeable battery ( eventually)
263395
I bought it yesterday at Best Buy and had the same problem Janice L. Cox, M.Birch and Andrew had. After connecting to my wireless network, the device randomly disconnects, even when the rest of my devices are still connected to the wireless router without issues. Sometimes to reconnect I have to power-cycle the device altogether, or go to settings -> networking -> find my network again -> re-enter password.
1786860
This happened to me once, too. It'll come back. I unplugged mine for a while, then tried again (like, the next day) and it was fine. It still occasionally gets stuck in limbo, but it usually only takes a few minutes without power, then plugging it back in.Also, I've noticed it does this less often if I take out the Bluetooth thingy in back. There's a little cover you can remove on the back with a little USB Bluetooth receiver in it. It's tricky to get your fingers in there, but once I pulled this out, my unit started working more reliably.
1897625
I've unplugged it from time to time (really just to move it) and haven't had to reset it up. Since I've written the review, I have seen some AirPlay disconnects (even with setting a static IP address). I know that setting a static IP is the way to go, but again have had a couple interruptions of music.
2128040
Here is my question? Does this work really well? I am having all kinds of issues w/ my wireless connection signal strenght says 100% but my bars fluctuate so I was thinking about purchasing this to see if this stablizes anything.
1515290
mine has great connectivity. i have no problems with my wifi connection. signal strength although sometimes are not good but this is due to the signal strength of the provider i connect to.
703909
I have had mine for 7 months and have never had to touch it. Do you turn your wifi off every day? If you do I could see having to reset it also, if not then it must be defective.
93137
Good responses from other owners. Also consider whether the radio is getting the signal at all. In my case, it didn't work except on a wall facing Colorado --in my case, west -- and had a nearby window. Now it updates consistently withno problems. If I have it in any other location, it does't receive the signal and doesn't update.
2143596
Yes I have. I use mines everyday it has happened to me before but only twice and of that happens you just unplug the whole thing and turn off the tv as well for 10 mins. It could be that you don't have good wifi service.
1906565
Never had that problem. Only issue I had after about 4 years+ of ownership was that unit would turn off after 10-15 minutes but would come back on after I turned it off and on. In my recent experience, Tivoli is no longer servicing these older units but did give me a 50% discount on any replacement which was not bad considering the many years of use I got out of it. I was able to but a new radio for about what the service would have cost. The other thing is that many of the other quality radios that were competing with the Tivoli over the last five years are no longer available. It means a lot to me to be able to get service or replacement products and support so I'm sticking with Tivoli. Never had that problem. Only issue I had after about 4 years+ of ownership was that unit would turn off after 10-15 minutes but would come back on after I turned it off and on. In my recent experience, Tivoli is no longer servicing these older units but did give me a 50% discount on any replacement which was not bad considering the many years of use I got out of it. I was able to but a new radio for about what the service would have cost. The other thing is that many of the other quality radios that were competing with the Tivoli over the last five years are no longer available. It... » Read More Never had that problem. Only issue I had after about 4 years+ of ownership was that unit would turn off after 10-15 minutes but would come back on after I turned it off and on. In my recent experience, Tivoli is no longer servicing these older units but did give me a 50% discount on any replacement which was not bad considering the many years of use I got out of it. I was able to but a new radio for about what the service would have cost. The other thing is that many of the other quality radios that were competing with the Tivoli over the last five years are no longer available. It means a lot to me to be able to get service or replacement products and support so I'm sticking with Tivoli. « Show Less
2018191
I had a similar problem a few years ago. I went to their website and found a firmware update that I then applied to the radio and it has worked ever since. It took some configuring and a few on/off power cycles, but it is running as I write years after the problem. hope that works for you.
633296
I had the same problem and tried everything to remedy the issue, even shutting off all wireless networks and devices in the house- nothing worked. I sent it back and was sent a new sound bar and had the same issues. I gave up and suckered my I.T. department to come to my house...it worked for 6 hours. It was great for those 6 hours. Wireless subs are very sensitive, my issue may have been the copper pipes (in floor heating).
1990775
I haven't experienced that. You might want to check the antennae connect because sometimes that does get loose or disconnected when installing the radio back in. I noticed the antennae cable does not reach that far
1990776
I had zero issues with mine, definitely remove the radio again and check your antenna connection
1861546
Having too many problems with the radio. Right now it's been loading for over 10 minutes. NOTHING. I tried many options. I went back to factory reset and I re-booted my Modem and router. My computer and the radio, Grace, show WI-fi signal 100%. Computer is fine NO problems next to me is the radio still shows connecting. I'm playing i-Heart on my laptop. Radio shot doesn't work at all. Some Christmas gift. Worked fine for about six months now worthless. GRACE what can I do besides lose $150.
238000
Hi B Brown,I have tried holding it for a minute also and no luck. Now every time I plug the repeater into my mains outlet it completely disables any wifi communication I had in the house. I tried to return it to seller but guess I missed the deadline by about 5 hours and he won't take it back. It is a brick on the floor right now. I intend to contact Diamond multimedia but haven't yet. Not Happy in MN,MJ
325054
I bought my WRT54G router back in October. Hooked it up to a desktop running on Windows XP and a laptop running wireless with Windows Vista. Without fail practically every moth since purchase, I will lose the wireless connection and end up having to call Linksys. They do walk me through correcting the problem, but this takes an hour, hour and a half out of my day every time it happens. I've heard all kinds of stories from the Linksys techs as to why this keeps happening, but bottom line... I'm looking for a new router.
1216489
That happens on and off with mine, I have this product for a good 4 years now, when it happens I restart the computer and it has worked for me, I have the transmitter in my lap top with Windows Vista. My conclusion on the issue is that a stronger wave cuts into it and it causes it, move the transmitter to a different location, remember we are bombarded by radio waves all the time.