I got this and I can't get the bottom drawer open. It is not locked. How do I open it?
242486
It should open easily by just pulling it out.. That part does not have a lock so you're right.Try to pull it a bit hard but not too hard.. it tends to get stuck a bit sometimes.. but if it still does not open, contact the seller it might be defective.
242487
I'm not sure to how to answer that question, ours came fine has the key to lock it up all together but we didn't have any problems with it, you may consider taking it to a jewelry store and have them look at it.
1028266
Same thing happened to me. I just started to take it apart to clean it then the bottom part released. Hope this helps
1340080
It is a bit hard to open, so give it a good pull. Hope that helped and you get it open.
366223
If you can take the drawer out and have enough clearance to set the latch inside the frame, you could put the locking mechanism in the drawer and reinstall it. If you can't remove the drawer, these unfortunately might not be the solution you're looking for.
495326
If I remember correctly it's locked with the little silver bit on the front of the lid. Pull that bit out til the edge is flush with the rest of the lid. Hope it works/helps!
66208
You need to use the longest screws in the pack (4 of them total), thread them through the smaller,circular, gray plastic piece through the hole on the inside of the plastic drawer frame. Then, screw that in place into the larger, circular, gray plastic pieces that you put into the side panels (B & D) in step 4. I had my boyfriend hold the drawer in place while I screwed everything together. The drawer is a little heavy to hold in place while screwing it into place. The two circular plastic pieces should rotate against each other without friction, allowing the drawer to move smoothly. I hope that helps! You need to use the longest screws in the pack (4 of them total), thread them through the smaller,circular, gray plastic piece through the hole on the inside of the plastic drawer frame. Then, screw that in place into the larger, circular, gray plastic pieces that you put into the side panels (B & D) in step 4. I had my boyfriend hold the drawer in place while I screwed everything together. The drawer is a little heavy to hold in place while screwing it into place. The two circular plastic pieces should rotate against each other without friction, allowing the drawer to move smoothly. I hope... » Read More You need to use the longest screws in the pack (4 of them total), thread them through the smaller,circular, gray plastic piece through the hole on the inside of the plastic drawer frame. Then, screw that in place into the larger, circular, gray plastic pieces that you put into the side panels (B & D) in step 4. I had my boyfriend hold the drawer in place while I screwed everything together. The drawer is a little heavy to hold in place while screwing it into place. The two circular plastic pieces should rotate against each other without friction, allowing the drawer to move smoothly. I hope that helps! « Show Less
674892
Try prying it open with a screwdriver or a butterknife.try pressing it down then pry up.
856537
Just check youtube on how to open it so you don't break it.It's very east once you get the hang of it.
708155
I just looked. It won't work. I don't even have to try. Not enough room for the handles to intertwine. Can you use the bottom drawer if you aren't loaded with serving pieces ?
1846535
open the drawer and look at the rails, there is a small lever on each side. Either Push down or pull up and hold them in that position while pulling the drawer forward out of the frame.
1043463
The only thing I can think of besides a defect is this. With mine I have noticed that it is very easy to think you have the drawer COMPLETELY shut and it need to go in just a fraction more in order to catch the locking mechanism.
515824
Is there a drawer if so remove the drawer and If it is like mine you can turn the locking part off by pushing the red button. There may be dust in the mechanism because of the age of it.
1077628
Yes, I had difficulty with this myself. If you pull the drawer out until it stops, you will see on either side of each drawer a very small black piece of plastic (about 1/8 inch by about 1 inch long) in the middle with the silver metal rail behind it. If you lift that on both sides, the drawer should then come forward and you should be able to remove it. Hope this helps.
600654
My husband took the drawer out to get to the power cord. There are two clips one on each rail that you push in to get the drawer out. It took my husband a little while to figure this out. It would have been nice to have some directions to tell you how to do this.
2176616
Ask the seller, or, fill out a form On the amazon customer service site. Depending upon how long You have had the drawer, they may just send a new one.
1969296
There was no lock on mine. One disappointment I had with file drawer is that once I put files in it, a few days later it stopped closing completely. Feels like it's off track, but if I lift it up higher it will close. Very inconvenient if you use the drawer daily so mine now remains open about 2-3 inches. Other than that, I love the desk.
1160109
I have a very similar drawer block to this, from William Sonoma, and the only issue is that if someone puts the wrong knife, such as a boning knife in one of the top slots by mistake then you cannot open the drawer!!! The handle jams on the top lip of the drawer and you are in a very difficult situation. Love it other than that issue and of course if you have people helping you in the kitchen then this could easily happen especially if you are not there to warn them. Be aware of this if you have teenagers or a house cleaner that might put things in the wrong slot.