Does WD provide 3 year limited warranty like it says in "Product Features" ? Why does Amazon also offer me 2-Year Warranty for $5.99???
265327
It used to. But after January 2, 2012, WD has a 2 year warranty instead of 3
1893691
goto western digitals website and you can check the warranty status with the serial number that is on the drive. Most drives I have bought usually have 1 1/2 to 2 year warranties
2182817
I just purchased a WD RE 4T drive from Amazon (Amazon reseller Aeon Micro Inc.). I went to the Western Digital site to register my drive and after entering the serial number, the registration confirmation indicated that my warranty is for 1 year. After registering, the only option provided on the WD site is to extend the warranty for one additional year for $24.95. The drive appears to be a new OEM drive. The 5 year limited warranty indicated on the Amazon product description is false. It is 1 year with an option to buy 1 additional year. Other than the misleading warranty information the product seems great and a good value. I just purchased a WD RE 4T drive from Amazon (Amazon reseller Aeon Micro Inc.). I went to the Western Digital site to register my drive and after entering the serial number, the registration confirmation indicated that my warranty is for 1 year. After registering, the only option provided on the WD site is to extend the warranty for one additional year for $24.95. The drive appears to be a new OEM drive. The 5 year limited warranty indicated on the Amazon product description is false. It is 1 year with an option to buy 1 additional year. Other than the misleading warranty information the... » Read More I just purchased a WD RE 4T drive from Amazon (Amazon reseller Aeon Micro Inc.). I went to the Western Digital site to register my drive and after entering the serial number, the registration confirmation indicated that my warranty is for 1 year. After registering, the only option provided on the WD site is to extend the warranty for one additional year for $24.95. The drive appears to be a new OEM drive. The 5 year limited warranty indicated on the Amazon product description is false. It is 1 year with an option to buy 1 additional year. Other than the misleading warranty information the product seems great and a good value. « Show Less
1972685
Are you asking if we offer a 3 year warranty or if Lacie Direct does? We offer a 3 year on this drive.
2182825
I have purchased many Western Digital drives from Amazon over the years. Until my most recent order, all were eligible for Western Digital's 5 year warranty. When I attempted to register the last drives I purchased, the Western Digital website indicated that the "Products were not eligible for Registration". This generally means that the drives are being sold outside of the region where it was originally shipped. I am returning these drives to Amazon. The warranty is really important because WD will replace any drive that fails within the warranty period. I've had it happen & WD handles it quickly and painlessly. In my opinion, enterprise drives without a manufacturer's warranty should not be put into service. 8/29/2013 Update: Amazon shipped my order for multiple drives from different fulfillment centers (presumably they didn't have sufficient quantity on hand from their primary shipping location). The drives that came from Lexington were not eligible for warranty. Those that arrived a day later from North Las Vegas were able to be registered for warranty coverage. The labeling on the WDC boxes was slightly different, so I conclude that the Lexington drives were `gray market'. I hope this is a onetime aberration, but for the foreseeable future, I'll by my enterprise drives elsewhere.
1888297
Warranty info is at: http://support.wdc.com/warranty/policy.asp?custtype=end〈=en The date is dependent on the Serial Number which you can check at: http://wdsupport.wdc.com/warranty/warrantycheck.asp?custtype=end Then, of course, know exactly what the return/warranty policy of the vendor you are buying them from. You may have to deal directly with the manufacturer. It's been my experience with only a single failure though, they replaced it within about two weeks after I return the failed drive.
1888298
The drive I purchased was a 1 TB unit (DOA), from Aeon Micro. WD indicated no warranty, but Aeon shows a 1 year warranty, presumably with them.
1888295
The warranty period starts at the date of manufacture of the drives. I believe these drives were discontinued in about 2011-12, so while they potentially came with a 5 year warranty, several years have already been used. If you can get the vendor to send you the serial number you can check online. Finally, if they were destined for a non-US market they will carry no warranty from WD
1140979
It depends on the vendor. I got this drive thru a 3rd party seller on Amazon. That particular vendor has a 3 year manufacturer warranty and tracks the drive thru the serial number. I would recommend looking carefully at this before purchasing since the hard drive market has gone thru so much consolidation lately and most manufacturers are dropping their multi year warranties on most drives they sell now. It will be hard to get a drive with a full warranty. With the emergence of SDD there are only 3 IDE manufacturers left really. WD, Seagate and Toshiba. They have bought up everyone else. So far Toshiba has been good about drive warranties for most products from what I can tell. WD can be very finicky and seems to only push the longer warranty on their more expensive enterprise drives. Seagate is in between. I guess they figure since they are the only 3 players left that they can avoid warranties and make folks buy new drives more often. Either that or move to SDD.
1767980
Honestly I don't think I ever paid attention... but I would assume it came with standard 2 year warranty. In any case, these hard drives don't tend to fail months after purchased, either they're DOA (dead on arrival) / die in the first few hours of use because they're defective, or they last for years. My last Seagate external HDD lasted me for TEN years, hence why I bought this one. I wouldn't worry about it too much, Seagate has pretty decent customer support.
1196314
Yes, It's covered by the 3 year warranty. The reference link at WD is: http://www.wdc.com/en/products/products.aspx?id=810I have both Red and Black drives. The Black drives have a 5 year warranty.
1667134
Reading the Warranty Limitations for WD I got this:"WD will have no liability for any Product returned if WD determines that:" "The Product was not sold to you as new."From when the warranty strat to apply:"The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller and extends only for the period of time set forth in the Product documentation."I hope this help.
1818503
2 Years if the EX2 is complete. If you buy a 0T and add separate drives they will be warrantied separately. You can see the table here - http://support.wdc.com/warranty/policy.asp?wdc_lang=en&fid=wdsfMyCloud_EX2
2093694
3 yr Limited, but I've received an RMA on WD drives before that fell outside the "Limited" restrictions.Hope this helps.
1293158
Bulk pulls come from a preconfigured computer or server. Depending on where that computer was destined, the drives may or may not have any warranty. The ones I purchased were listed as no warranty on the WD website, but when I contacted my vendor, they indicated they would handle any concerns during some portion of the time period. It is also worth noting that these drives were discontinued in about 2011-2012, so the longest available warranty you could possibly have is about 3 years.
847396
WD's website is the correct one @ 5 yrs. I purchased two caviar black 1TB drives a little over a week ago, and the warranty check on WD's website shows both are valid until 12/24/2014
59835
I'm perplexed why you are asking me that question, for I'm not the person who sold it to you??? However way back I purchase two such hard drives for raid (0) they are operating excellent so far. Now to follow up your question when somebody sell you an Item it doesn't mean it has to specify to be warranted for numbers of Years??? If they tell you it is NEW it means never been opened from the original packaging even if the product was sitting on the shelf for a number of years. I hope that I understood your question correctly. As for the warranty I didn't have to recourse. Sincerly