I've misplaced the warranty information on my blanket. Does anyone have a website, email address or phone number they can share for this blanket pls?
255222
If there was any information, I certainly do not remember it. Normally, I am very good about keeping pertinent information, but I don't think there was any in my package. Sorry I could not be of any help.
255223
Their web site is: http://www.pfisleep.com/warming-products.php. Their email address is: custserv@perfectfitindustries.com. The phone number is 800-299-1378. The address is on the web site. It is in North Carolina.
1922947
The company should be able to send uou one. They have great customer service. Im sure you could google them. When we ordered ours it was missing a cover and they sent one right out to us.
136675
I've talked with Amazon twice regarding the lack of warranty and instructions. They don't seem to know anything. There's certainly no knowledge of a warranty.The tag on the mattress cover states it was made in China and imported by Merchsource LLC. Businessweek shows the address of Merchsource as 19511 Pauling Foothill Ranch, CA 2610-2619. This may be some sort of mail drop as at least 8 other businesses are listed at the exact same address. The listed phone number is 949-587-9207.
205290
Hi! No matching twin blanket. And not sure of the name of this one. Sorry. But my daughter absolutely loves it! And you cant beat the softness to it.
1642672
Dear friend.you can write email to sales@kltmall.com ,then we will help you with your warranty.
1875708
I have two mats - both still in new condition EXCEPT that both are raised up around all edges. I don't remember ever even having a warranty info. Has anyone contacted the company and heard back from them yet .
1731903
I looked for the package where I received the cover and doesn't have any information about the manufacturer. Try to contact the seller.
393458
Same here. Just got a very vague message that if I recently purchased this unit, I should have received an email with the new customer service contact information. I have not received any email. There was another thread on here that had a phone number, 610-385-8080, for a company called Heat For Less. I had to leave a message, however, so we'll see what comes of it.
940094
The warranty is for the bed flattening out. If you received the wrong size bed you can send it back to Amazon thru their returns.
951237
I trow away all paper that came together with that blanket . Only thing I remember that this company in CA. I'll look for the name of the company and I'll let you know. One more thing about that duvet it is nice , but the wool indide shifts from edges to the center after a while use.
440559
Initially yes but after 5 weeks the right stopped working entirely and they wanted be to pay to return the entire blanket for repair but all I needed was new controls. Very very disappointing. Worst customer service ever. Run don't walk to find another manufacturer. I have bought other makes for years and NEVER had a problem under warranty or out of warranty like this.
874937
Hi, yes, the blanket is just like the picture and I thought it was a good deal. In fact, now they're back in stock, I plan on buying another one. Hope that helps and good luck to you.
20234
Please check thos link.http://www.themojack.com/warranty-information.html?page=support/warranty-information.aspx
2191579
Just email or phone the company that produces it. Just find it again on the net and it will give you the address and phone. They are exceptionally great for customer service. Just had to get a new pad, no questions or hassle, just sent replacement ,at no cost.
1023355
I don't know...I was trying to figure out how to send mines back for the warranty but I don't have the information.
332144
Hey Bart, sorry to hear about the tragic end to your cord but there are two options. It sounds like it wasnt a warranty issue so you have two options. Contact the manufacturer who's info should be listed with the manual. But I would contact amazon because their customer service has always been outstanding when ever I've had to deal with them. See if they have any returns that may have had problems with the blanket but not the cord. Since its a return or "used" item you might be able to purchase it.
1994163
Warranties are typically covered by the manufacturer, so you should contact them and not Amazon (which is just a middle-man, right?). I don't have the warranty info for my dryer as I've thrown out the box. You should check out their website too.