My HP Photosmart printer gives an error message: 'Print cartridge missing or not detected.' Know how I can get my HP printer to ignore that message &amp; print? Thanks!
93745
It has to detect the cartridge before it can print. You can try removal and reinsertion as well as resetting the printer but if that fails all you can do is use another cartridge.
1811913
Hi Stacy, I work for HP. If I could be any assistance to your issue please send me your contact and product info to PSGSocialmedia@hp.com. Please include your username. Thanks, Scott B.
2263561
Download an updated driver from hp. But it's hit or miss. Doesn't always work.I eventually used a cable to print.
1892011
Two PC's and this model Photosmart. It will not scan from the printer and refers to the computer. The computer pops up with a Destination Component problem, will not scan and asks to have the printer reinstalled;done with no effect. Some esoteric remedies on the internet which I may try. Conclusion: not worth the hassle. UPDATE: I borrowed this solution from another blog and it worked for me. Since I am a novice, I am not sure which problems it will solve: Tried to go into the log file, but said access is denied. So, tried making a new admin account through Start -&gt; Control Panel -&gt; User Accounts -&gt; Manage Accounts -&gt; Create New Account. This was done in classic view of control panel. Made the account, logged onto it, tried to scan and it worked fine.
920787
My black cartridge has nothing coming out, even though it registers full. Put a new one in & it works so it is not my printer. Did you send me a cartridge that is empty? What can I do?
1542476
It is the Windows 7 driver running in "Windows Compatibility Mode". It's very common with printers, to not have a specific driver, due to the number of models. I am a student of Computer Information Science. Here is a link to HP, http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01796821&cc=us&dlc=en&lc=en&os=4063&product=305312&sw_lang= http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=443002&lc=en&cc=us&dlc=en&lang=en&cc=us Try to copy and paste that and it will show that the driver that is built in to Windows is actually for the PhotoSmart 330. If you search PhotoSmart 330 you can see the drop down box had both Windows 8 and 8.1. I have used it on my computer on both Operating Systems without even needing to download drivers. Just Plug and Play using USB 2.0, but since the drivers overlap, you could download the PhotoSmart 330 driver too. Again I hope this is helpful. Feel free to send me any other questions. Thanks!
1693031
I have been researching this and even coming from the HP Forum help section, there seems to be no fix for this. It came to a dead end of confused, tired, and impatient users who demand an answer but yet to have receive one. The best they could come up with is revert to the previous windows which I wouldnt do just for a photo printer. I would just utilize the card slots. Sorry and I hope I helped a little if any at all.
1635802
i agree i love hp printers, i have the hp photosmart all in one, im useing the windows 7 , i was just lucky to install the drivers, but a pain in the-=---other hp printers, just for photos singel use. mostly the desk tops, for get it !each time on my screen will not install. or needs a better upgrade on the pc..? what? dont bother with this printer, before buying a hp be sure, i feel like its hit or miss. many offers say free hp intanks inside , there all refiled, hp will not back up damages, i dont blame them with that!! free online live suoport??$$-- dont bother with this printer or hps that are like a may be? ask your self? do i feel lucky? aint worth it-- i agree i love hp printers, i have the hp photosmart all in one, im useing the windows 7 , i was just lucky to install the drivers, but a pain in the-=---other hp printers, just for photos singel use. mostly the desk tops, for get it !each time on my screen will not install. or needs a better upgrade on the pc..? what? dont bother with this printer, before buying a hp be sure, i feel like its hit or miss. many offers say free hp intanks inside , there all refiled, hp will not back up damages, i dont blame them with that!! free online live suoport??$$-- dont bother with this... » Read More i agree i love hp printers, i have the hp photosmart all in one, im useing the windows 7 , i was just lucky to install the drivers, but a pain in the-=---other hp printers, just for photos singel use. mostly the desk tops, for get it !each time on my screen will not install. or needs a better upgrade on the pc..? what? dont bother with this printer, before buying a hp be sure, i feel like its hit or miss. many offers say free hp intanks inside , there all refiled, hp will not back up damages, i dont blame them with that!! free online live suoport??$$-- dont bother with this printer or hps that are like a may be? ask your self? do i feel lucky? aint worth it-- « Show Less
1967797
If it doesn't want to print try pushing the OK button which acknowledges that you got the error message.I buy my ink from CarrotInk.com Total for all 5 cartridges $76.75I'll have to check out Office Max.
2094282
I have had no problems with the printer once I downloaded the current driver from HP. Normally the drivers that come with the device are out of date by the time that the devices are produced, packed, and shipped. I never load from the install disk provided. Go to the HP support website type in your model number and serial number and you will find the newest drives. Download them and install them. Good luck!
1002628
Sorry to hear about your problem, I never had any problem with mine recognizing the ink cartridges. I have ordered 2 different package deals and they both have worked. I would say that you have a problem within the printer itself. To have it fixed would cost more than getting another one. Unless it's still under Warranty.
911803
Well, I downloaded a new driver, and that solved the 6c10 error message -- for a week or so. And now it's back again. And now my older Canon pixma 3000 has a similar error message. So I have two Canon printers taking up space. Does anyone make a decent, reliable printer? Canon has been absolutely of no help.
849307
My printer has lights above the empty cartridge, if it's new there should be an order listed in your directions. And it should also tell you on the printer, or at least mine does. Are you sure your printer takes a grey cartridge? Not all do.
667303
I just read this post from the product review section on amazon from "Traveler". Hope this section of his review helps with your problem as well. DJ UPDATE JANUARY 23, 2012: After over 5 hours with the HP Help Center, not arriving at a solution to the printing errors and scanning problems, I was ready to return the printer to HP. However, I persevered. The printing was perfect as long as I did not let the error messages bother me. The scanner was not functional. Then a few days ago, I came up with an idea. IPv6 has been in the news lately due to the lack of internet addresses under IPv4. I wondered if my laptop and desktop were using the same IP versions. Sue enough, the laptop that did not have problems was using IPv4 and the desktop had IPv4 and IPv6 activated. So, I disabled IPv6. Ever since, the printing errors have disappeared and the scanning functions perfectly! YEAH! I am not ready to declare 'VICTORY' yet, but after a few days, everything is still good. So, I will raise the product rating from 3 to 4. Too bad that the HP Help Center and their diagnostic software could not have saved me so many hours of frustration.
830721
I'm not sure what you mean but I do know that my printer shows empty even with the new cartridge. It does print
905771
Oh, thank god, this worked for me as well. This was driving me nuts. I had just bought a replacement large black tank and all I'm trying to print is text, but it wouldn't work because one of the photo tanks was out. (And I couldn't just buy that one, would have had to buy the pack of all four colors for $60)... I was about ready to just buy a new printer!
2182360
When I installed this cartridge in my HP M1212nf MFP, the printer display said "Non HP Cartridge Installed" or something to that effect. I pressed the OK button on my printer & the message went away. The message has not returned since & my printer is printing without issue. I also installed these cartridges on 2 family member's printers which are also HP Printers, but different models. One did not give a message at all & just worked. The other gave a similar message like my printer did & again I just hit the OK button, the message was cleared & the printer works normally.