The information says the product is damaged on the bottom. Does that mean that the box/bag is damaged? or the bocce balls themselves are damaged?
225057
Dear Customer,Please provide us with the ASIN or link of the product.Thank you.Ann D.Customer Care
985194
It shouldn't be mailed without the original box, it sounds like it was used.. You should call amazon and get a refund or a replacement right away. You deserve to get what your money is worth.
1305278
My box of pop chips was crushed and the packages were damaged. I contacted the seller and reported the damaged goods, but had no response. I did not receive compensation for this loss. My answer is that the chips were mostly crushed. I am disappointed that my order was not replaced and extremely disappointed with the seller for not acknowledging my loss.
1816787
No the wheels were busted off by U.S. Airways and the box was total damaged. Very mad and I will never order this again or through this company it came from as its on my account.
226019
The ball may have a tear/might be damaged. Lift the ball up out of the box. If the sand flows from it then return! The sand actually supports/weighs down the ball so it doesn't slide/wobble all over the place. Good luck.
2168784
Yes mine was boxed the same way! Its so cheap. I sent mine back in april and just now got my refund last week. I will never buy there trash products again.
1551615
mine was not damaged it was in excellent shape maybe you should check with ups because they are the ones who delivered mine. it was a gift for my son and he has had the table for almost a year now and the table still looks like new.
1478701
Mine came in a box as well but there is damage on the side without a photo. Now I have to get another one.
1476763
Mine was not crushed. I assumed they changed packaging based on complaints.
1767194
In my case, only the packaging was damaged. There was a small tear in the box that was taped up. The vendor warned me before he shipped it. Great product by the way.
1924829
I'm sorry I don't know how to accommodate your request. The basketball I am selling will be shipped directly from Amazon. I am certain it was partially inflated in the manfacturer's packaging. I don't envision Amazon opening the package and deflating the product because then it would no longer be new. I could check.
383683
I bought mine a few weeks ago and there was some minor damage to the package, but not to the table inside. I think it is difficult to avoid damage when shipping such large and heavy items. I would give it a shot anyway as this is a terrific table.
2258136
They were just loose in the box, and the packages thrown in. They weren't damaged, but thought it was kind of weird coming from Amazon. They have good stuff. It said EL on the wrapper. Hope that helps.
1522560
Hi Julie. That should not be. There definitely should be a ball present as that is how the game is played.The ball sometimes get stuck between the transparent casing and the maze when in transit. Hope this helps.
809481
Mine was delivered by a special-handling freight carrier and the box was still completely beat up. It's too heavy/dense to go regular ground, so it gets handed off to a local company in your area. Unless you can contact them about picking it up, don't plan on the box being pretty when it gets there. Nothing was damaged inside, but the box was in terrible shape.
801745
Mine was in perfect condition: no dents, tears, scrapes or breaks. I am sorry yours arrived damaged.
2142146
If there is no physical damage done, best is to contact the company as it has not been even 6 months since your purchase and I am sure they would try and resolve the issue. They seem to be a company which cares for their products and their reputation.