I bought this kettle and it smells strongly of chemicals. Did you have this problem? Any solutions? I tried boiling with water, then water & vinegar.
230297
Mine didn't smell, only broke after using it for a a couple of weeks, so I returned it.
230298
I have had no problems with chemical odors. Perhaps you could try bottled water. I have very hard water, here and am unable to drink water from my faucet because of "Bleach" taste. I always use filtered or bottled water especially for a cup of tea.
230299
I don't recall my kettle having any smell. We washed it before using the first time and it's been fine for almost a year now.
1734353
Mine didn't smell at all. I would try hot soapy water or some vinegar and baking soda for the smell. If it doesn't go away amazon may exchange them. Good luck.
453522
I had the same problem. tried cleaning, and using it. The bad smell and taste never went away. So i sent it back. I agree smells like burning plastic.
964855
I have used this electric kettle every day since I received it a few weeks ago & have had no trouble with an odor.I washed it thoroughly before using it though!!
1299599
Ugh, yes!! I ran four batches of ice through and a couple cups of vinegar hoping it would help but it hasn't! I am afraid to feed the ice to my kids because of the toxic smell!! How in the world do we get it to go away!?
567847
I did not notice any taste or smell. We have well water which gives us great water. I think it depends a lot on that. As a tea drinker only, I simply love this tea kettle. I would boil a kettle full of water several times to see if that helps.
929243
I haven't - it's probably deposits from your water supply adhering to the kettle while it's boiling I use only RO water (reverse osmosis) in my kettle and it looks brand new after more than a year of daily use. Try cleaning it with some CLR - that stuff works great on rust and hard water deposits
363156
i wouldnt boil vinegar..it was like that for awhile, but hardly noticeable now, squeeze lemon in your water, taste better!
310466
So the kettle is beautiful. Really beautiful. On the other hand, it's slower than you can possibly anticipate. I use mine several times a day, and I've never experienced a smell or metal flakes. My guess there is that people don't know how to clean their kettle, or how to de-scale them.
585381
I had the same problem even though I have a Brita filter on my faucet. Customer Service said to go through the de-scaling process with vinegar and water, as written in the owners guide. I did it twice and got rid of the "hot plastic" smell.
1673231
What is happening is VOCs (Volatile Organic Compounds) are off-gassing or releasing from the plastic water tank. I recently purchased a barely used B150 and I noticed a strong PVC smell and plastic taste to my mochas. The smell comes directly from the tank and no where else. Now I know why someone sent this brand new unit back. Did a little research and this seems to be widespread. Currently I've left the water tank empty, lid off and the unit ON. The PVC smell in my kitchen is STRONG in the air. I'm going to let it off-gas for a couple of days and run 40 oz of straight Heinz White Vinegar through it. Several people have reported success doing that. I've also ordered a new 'pour over' tank from Keurig to replace the direct line one that doesn't have a grip inside for removal. Mine is no where near a water source and I wanted the 12 oz cup option with a pour over tank. I'll let you know how the new tank smells when I open it. I hope to rid the existing tank of the plastic smell as much as humanly possible and hope the new Keurig direct tank is a different plastic manufacture.
2242027
I didn't have this problem, sorry you are. I did wash my pot with Fit vegetable wash and have used it for other plastic items with odors. Hope it helps.
2129669
I haven't had the issue but here is what I might try if I had.1) boil the strainer (quite a while, at least an hour) in water with some dish soap. This would hopefully remove any acidic and neutral materials contributing to the taste2) If that doesn't work, try the same thing this time using vinegar (clear white) which would remove any basic materialsI hope that it works for you
603455
I picked one up in July and the smell was terrible. After running water, coffee, and vinegar through it for the last month on a daily basis the smell is still there! Instead of the coffee aroma wafting through the house in the morning there is a burnt plastic smell that ruins the fragrant ambiance of morning. I would love to hear the solution for this one too.
1649984
The inside of mine smelled pretty bad when I first got... I think se hot soapy water will do the trick.
353644
I had a smell in the beginning but as they say below it wore off...if it continues I would contact the manufacture for another model. Make sure to check for melting plastic...also make sure the outside doens get hot.
223201
i did. the kettle cracked in just 4 months. i don't know if it was from high heat or a defect in the glass.