Is tech support included? Is there a charge for remote computer access for support? And who provides the support if bought from a 3rd party seller?
250350
Best I can tell you is I purchased from Amazon, I needed support on getting QuickBooks integrated and 1 call an 20 minutes later, mission accomplished. They were prompt, polite and efficient.
250351
yes, it comes included with one year Tech support provided by FingerTec directly, even you purchase it from Amazon. They have a great support team and they help you remotely via team viewer. they can be reached at 1800 921 4270 #2
250352
I've called them 3 times and there was never any mention of payment for support, nor any validation on where or when I purchased it. I think on one occasion they connected to my computer via team viewer to show me some settings.
250353
Isn't that what a time clock is for? Keeping attendance and hours? It exports to QB Payroll. At least that is what my client tells me, I'm just the hardware guy, I don't use the software, just install it.
2242143
I would recommend the support at the manufacturer/Vendor online. The software is pretty simple and I have not needed to update it therefore I don't have the knowledge to know how or where.Larry
2153625
I would not buy a computer from this site or their affiliates again. I like the machine itself.But mine had a processing problem and I bought a new one but I got a used and all messed up one. They refused to take it back! Do you believe that! Shame on them! Yes I do agree with you there are not enough ports either. You may have to get the portable ports. I hope someone has a better answer as to how you can put more ports in. Sincerely, Ripped Off!
1683659
Hi, Mine didn't work, Paid Lenovo $59 for tech support- they could not get it to work- they said there was no driver for it! Never gave me my $59 back like they said they would if they could not get it to work. Wrote many complaints on this Amazon site- NO RESPONSE!!! JUNK
659996
Yes. But be cautioned you might need set up help. And there is no original company behind the product to get it from. Been trying to get tech support help via email and phone (assenting machine) for 6 months.
456479
Sorry, I cannot answer that question. I'm just becoming acquainted with the equipment myself. I find their support to be pretty well useless.
509160
I believe the warranty is one year. Tech support is free and pretty good. Usually takes 15 minutes or so of being on hold. They can remote in to your computer and set up your remote viewing that way. I always have tech support do that for me. I have done about 30 of these systems. For the money they are well worth it. Cameras are pretty clear and good size hard drive. For the money you can't beat it. Tech support # 866-561-6881
1182447
If you phone the foscam tech support desk they will log into your pc remotely and set them up for you or they will talk you through the setup process. There's a bunch of technical stuff that we would never have figured out if they had not helped us.
162979
I'm sorry, I don't know. I'd call the tech support guys. They're GREAT.TomJV
856453
No, it's a separate policy, which, like I did, you can get through Amazon, but it comes from them [Square Trade]. I bought one on my external 3 1/2 disk drive (as I have old ones I want to use with my PC). If you have questions, you can contact them, as I did, either by email, or phone, they were pretty helpful on mine. Thanks for asking Jen, and have a nice day/evening, depending on when you sent this, and receive this reply.
1371722
I'm pretty sure that support is provided by individual resellers, and the level of support varies greatly among the resellers. Mr. Tang, the Amazon seller, is highly rated because of the impeccable service he provides to his buyers.
460403
Not sure they say it is,I could not get it to work.The installation showed successful,but would not let me copy a CD that I burned,wanted me to upgrade at a additional cost.Called in for tech support and they wanted $1.29 a minute to talk to them. I have Windows 7 and they showed that version was supported.I tried numerous times and still would not work,and I was not going to pay the $1.29 a minute to talk with tech support. I returned to Amazon and am looking for another product. I,am thankful Amazon has a great return policy on goods they sell.
291593
sorry that I cannot help. It has been some time since I received the computer and I do not remember. The sale blurb mentioned what did come with it.
1493184
I honestly don't know. I pulled up my computer type and this is what I was given as an option. I guess you would have to contact the seller directly.
1010848
Yes it is supported. Feel free to call me with any other questions at 845-915-3330. Happy to help. SteveIT Bargain Center
1138191
Yeah. That is all it came with. I was unable to get mine to work, due to software compatibility issues. Note that their customer support was basically Nonexistant. However, that may have changed since I sent mine back a few years ago. Definitely check with others for their experience.-Nate Hall
2036493
Not this unit. There is another SKU that has this included. This unit only includes 90 days software support. 1 year hardware.