I'm concerned about the negative reviews about model 25092 mower. Where would one get it repaired and where is Greenworks manufactured?
227587
We had to take our mower 42 miles away to have it repaired when it stopped working shortly after purchase, which was really annoying.
227588
I was sent to a local repair shop in my area but they could not get new batteries to repair the ones that was bad . So I picked it up and called Greenworks myself and was sent new batteries for the one that went bad. Batteries do not last very long before they go bad.
227589
The warranty is for 4 years...just had a adjustment know replaced. Is there a problem now or are you just wondering for down the road. Their customer service team is top notch, would ask them .
1601303
Just buy an adapter plug. I have bought my GreenWorks about 8 months ago and it works great, using it every 2 weeks and no problem and stay sharp to.
997249
I bought mine from Amazon and it works very well, am still using every time mowing.
1929966
Check out chainsawsdirect.com.......I've bought new chains there for greenworks chainsaw....
1943154
It looks like Greenworks products come with a 4 year limited warranty. Here is a link re: warranty information. http://greenworkstools.com/warranty
1591485
Yes, I did. I got one locally. They run about $500. A little spendy but work great. I am very pleased with the mower.
2076650
Hi Barbra, not this model but there is a self propelled model that is a step up from this one. The Greenworks self propelled model is 25272 and it costs approximately $370.00. It's the same model except it's self propelled.
1584462
They say they have. The machine I bought they made in China and it is garbage. They say they now make them in the states and fixed the problem. I have not been offered any proof of this and definitely not received any means of fixing my problem. I quit calling because you never get through to a person on their customer service number.
2001340
http://greenworkstools.com/cms/uploads/documents/25222%20-%20GW%2024V%2020in.%20MOWER%20-%20E.MANUAL.pdf
298432
- The Electric Chainsaw I bought is: "GreenWorks 20182 Enhanced 24V Lithium-Ion 10-Inch Chainsaw". I am delighted with it! I see at Amazon Site, that one may request "Warranty" info from either "Amazon" or "Earthwise"! Try That! Cheers, Jim -
1666104
I believe it is made in Greenville, Ohio. There is a facility out in the middle of a corn field. You can bring in your old unit and get credit towards a new or refurbished one, or they will buy it from you.
1288692
Greenworks Model 29423: 21-Inch Lawn Mower Blade http://www.amazon.com/GreenWorks-29423-Replacement-Mower-21-Inch/dp/B00PBYZE6K
490238
I know this is an old thread, but here is the Customer Support number to call: 800-618-7474 (the American Mower Co.) When the lady answered I told her my mower model and how it had a broken handle, and she knew IMMEDIATELY what I was talking about. Gave my mailing information and received a replacement in a few days. Not just the broken part -- they sent all the necessary parts to replace the ENTIRE handle, from the base up to the foam handle. And it's also a new design which looks a lot more durable.
2114918
I purchased mine from Sears and bought their extended warranty. Home Depot and several places on the internet advertise an extended warranty for this mower. So far, I have not needed any service work or repairs beyond changing the oil, sharpening the blades, lubrication, and change filters. I believe this is my third season and it has 130 hours on it now. Mine has Lugg Handles wheel weights on the rears, gator mulching blades, and the optional headlight kit. I really like the halogen headlights.
288976
Your question would be best answered by Greenworks. They can be contacted directly at 888-909-6757.
1930132
Yes, this is a quality mower.This is my 3rd battery operated mower in over 20 years. My first was a Ryobe which which I had for 15 years until the electronics gave out. My second was a Neuton which I owned for 4 years until the plastic parts started breaking. GreenWorks is my third mower which I owned since Sept 2012. I am very pleased with the product. It is made of strong metal deck and handlebars. The plastic parts are also strong and I've had no problems with the batteries. They are much better than my previous lead acid batteries.The only cheep item on the mower is the handle bar's grips which I immediately wraped with electrical tape.Hope this helps!Matt- Yes, this is a quality mower.This is my 3rd battery operated mower in over 20 years. My first was a Ryobe which which I had for 15 years until the electronics gave out. My second was a Neuton which I owned for 4 years until the plastic parts started breaking. GreenWorks is my third mower which I owned since Sept 2012. I am very pleased with the product. It is made of strong metal deck and handlebars. The plastic parts are also strong and I've had no problems with the batteries. They are much better than my previous lead acid batteries.The only cheep item... » Read More Yes, this is a quality mower.This is my 3rd battery operated mower in over 20 years. My first was a Ryobe which which I had for 15 years until the electronics gave out. My second was a Neuton which I owned for 4 years until the plastic parts started breaking. GreenWorks is my third mower which I owned since Sept 2012. I am very pleased with the product. It is made of strong metal deck and handlebars. The plastic parts are also strong and I've had no problems with the batteries. They are much better than my previous lead acid batteries.The only cheep item on the mower is the handle bar's grips which I immediately wraped with electrical tape.Hope this helps!Matt- « Show Less
617345
Go to the greenworks website. They have the manual online which includes warranty info