my fan medium speed will not turn on with either the remote or chain, the slow &amp; high speed work great. is this fixable. or do I just go buy a new fan
237151
Troubleshooting is a pain but it's the only way to find your answer. First you have to check that all wired connections are done correctly and that all wires are making good contact with each other. Next you have to test your ceiling fan wired directly (without the remote receiver in-between) to see if the fan responds correctly at all speeds. Next you would have to test the remote and receiver on another ceiling fan (that works correctly) to see if you get the same issues as the first fan. That's a lot of work but I hope you can figure out the problem!
152058
I have one & when the speed control switch knob is between settings the fan does not run. I suggest turning the knob to assure it is in the right position
934147
I don't sell any parts. Most of the people answering questions are people who bought the same unit and are just trying to help others decide whether to purchase the unit. I would think the manufacturer could tell you where to get the part, otherwise I would remove the bad fan and see if the local electrical supply has one that will work. I haven't had any fan problems so far.
1445513
One of my misters doesn't work. I would like to buy mister outlet too. I called company and they don't make this fan anymore though I just bought mine and don't have replacement parts. I would like to know if you find place to get parts too.
1845046
Forgot to mention, the case fan is quite loud so I would either replace it with a quiet one or get a simple fan speed controller. This is what i got. http://www.amazon.com/gp/aw/d/B000292DO0
131556
I used the remote for a smaller fan of theirs. I didn't want to have wiring run. Works but I don't think I'm getting all speeds. They say I am. You can call or email their support. They are helpful
1818445
Sorry. I got a defective fan and so returned it. Didn't run it for anywhere near that length of time.
1054477
The switch itself is fine.... its the circuit board in the fan that is the problem. If you can avoid it buy a fan that doesn't need a specific/special switch.
8406
When I bought the fan, I had a remote. The original remote got stepped on. So I had to buy another. They guy who put my fan up was able to get the new remote to work with fan.
105550
Not sure if that is same model as mine. My fan is old and the remote will only turn fan on high and light must be on also. Fan switch work light and vise versa.
1008915
Yes - if your fan is not working and everything else is - then it is probably the switch - which is a part that can easily break. I tired to fix the old switch but that is impossible. Just be sure to mark where each of the four wires go to make sure you get them back in the proper place - otherwise you will be guessing through trial and error. Good luck
1201099
We put a dimmer switch (a toggle on wall) and use chain in the light for switching the fan speed. It works great. Of course, we had three wires running to the fan/light - a black, a red, and the white. We put the light on the red,and put dimmer in series with it, while the black wire is always hot (ie, no dimmer in the circuit) so the fan is "un-dimmer". You can install a fan/light dimmer remote device, but our light is in a guest room and we thought the remote might get lost (too many grand kids etc visiting).
1007777
I use the pull chain to change speed but have a wall switch for on/off maybe a reostat like a dimmer switch, I would check with Manufacturer to make sure the lower voltage doesn't damage fan motor
243937
i have the same fan,,this is not normal,,i would send the fan back,,i have no noise in any speed or operation from this product,,i have been thinking about getting a second one,,,sorry to hear your having problems.
2181448
i have the same problem. bought 3 fans less than a year ago and 2 failed in the last week. i will try and change the fuses but have put Amazon on alert just in case.
2152636
You probably have two options. One is to see if there was a parts list included in the packaging. If so, you may be able to order a new one. And, sorry to say, the other option as a last resort would be to buy a new fan. I am going to assume though that there is a parts list. Good luck!
307862
That's a new one on me. I haven't dug mine out for the summer just yet. I don't recall if there is a reset button anywhere on either the fan or the remote. Is your's brand new? I can't think of what to try. Maybe unplug it and pull out battery. Plug it back in and see if it works manually. Then see if it will shut off using the remote. I hope you can get it going.. I like mine...