Noticed a metal part under the screen that slides back and forth as the lamp is tilted. Is this a functioning part or defect?
256625
I am not sure what you mean, which screen? What projector do you have, I am surprised you can tilt the lamp. Mine just slides in and out.
256626
Without taking my lamp out and looking, I don't recall any moving parts, other than the screws to tighten lamp in mounting. Once installed it is not subject to tilting.I have now purchased and installed my second lamp. the first one after 750 hours still worked great. 2nd one is for backup and wanted to make sure it is ok. so far just fine. When I get a 200+ hours, I will reinstall the first lamp. I have had no problems with other one. Far more cost effective than $340 one from Epson. Had 3. none of which lasted more than 600 hours.I
256627
I have seen this on all my bulbs and it appears to be functional and helps regulate bulb temp.
1074603
Correct, the shape of frame near the bottom edge of the screen prevents your finger from sliding up the menu that flips on the light. I worked around this problem by installing a flashlight app. Otherwise the case is awesome.
187774
No. Just the metal part if the lamp. Both of my lamps work great and I have had no problems.
921949
I have had a mag lamp that did the same thing in the past (shed metal shavings). I replaced it with this lamp in question, and have been very happy with it! I can't speak to longevity, as I have only had it a few months, but couldn't be happier with it.
691513
I didn't have that problem, but I will say that the shade is never on tight enough so that it isn't wobbly. I am not happy and when I contacted the company they were not very helpful. I went out and bought some rubber washers but could only put one on otherwise it was to high and couldn't screw the shade screw back on. I am not happy overall with this lamp but it is very pretty and they wouldn't take it back said no returns. I asked for extra crystals and they never sent them just ignored my request since some of them were missing or broken. I would not recommend this lamp or buying from this company ever again. Customer service is the worse ever. I didn't have that problem, but I will say that the shade is never on tight enough so that it isn't wobbly. I am not happy and when I contacted the company they were not very helpful. I went out and bought some rubber washers but could only put one on otherwise it was to high and couldn't screw the shade screw back on. I am not happy overall with this lamp but it is very pretty and they wouldn't take it back said no returns. I asked for extra crystals and they never sent them just ignored my request since some of them were missing or broken. I would not recommend this lamp or buying from... » Read More I didn't have that problem, but I will say that the shade is never on tight enough so that it isn't wobbly. I am not happy and when I contacted the company they were not very helpful. I went out and bought some rubber washers but could only put one on otherwise it was to high and couldn't screw the shade screw back on. I am not happy overall with this lamp but it is very pretty and they wouldn't take it back said no returns. I asked for extra crystals and they never sent them just ignored my request since some of them were missing or broken. I would not recommend this lamp or buying from this company ever again. Customer service is the worse ever. « Show Less
10076
Make sure the lamp housing door is securely closed. I had the same issue, and it turned out that it was because the lamp housing door wasn't closed.
1307541
Make sure the plug in the back of the lamp is securely plugged into the base. It can become loose sometimes and I just push the little plug in so it is a better fit. Good luck with this problem.
1771920
At first I thought this was kind of a funny question...but then I went and picked up my backlight, and sure enough, when I tilted it back and forth it does sound like there is something very small inside that is moving! My BF says that it is the ballast and that it is perfectly normal.
1082048
it should just sort of clicked in. I had to adjust it a couple of times because even after I thought that it had seated properly the bulb would turn off while watching television causing me to worry that the bulb was bad. I also checked the wiring and pushed from the back of the housing toward its front which makes me believe that the wiring would not make proper contact to the male end that's built into the television. Hope this makes sense.
778053
loosen the nut at the center of the actual mount location that mounts to the tv,moniter etc.. it will tilt SLIGHTLY.if I had your email address, I could send you a picture as to what I am referring to.
894701
The screen is metal, but has a plastic cross shape across it. I knew it wouldn't work with my larger heat dome lamp, so bought a separate screen top without plastic bars, glad I did. If you have smaller heat dome lamps it might be ok
7290
Yes! I feel your pain, I kept looking and looking for the place and on the schematic it seems like it was on the part that made it turn from left to right. It is not there, it is actually in between the metal part somewhat hidden and recessed at the highest point of the articulating arm where it connects to the monitor and tray. Think of it this way, if the top/head of the arm was a donut... the adjusting weight screw is in the middle or hole of the "donut". Turning to the right adds tension. Make sure to adjust when you have your final monitors and keyboard as thats the weight you'll be working with me. Message me if you still need help.
1169873
I agree wit the others.....sounds like your unit is missing the metal piece. Good luck!
1696267
Yes Amanda it is. Still working after almost 2. Months, but the screen still show the message that " replace the lamp"
790720
Ha, yeah, the bottom covers slide sideways to uncover the battery bays. They don't explain it very well. But the lights work well, as long as they aren't defective. My replacement light worked just fine. Hopefully that helps.
602555
You know what. I've had that happen before. Seems normal. It's an amazing lamp. If you're still worried I would go straight to the source at www.philips.com and click on the contact link at the bottom and chat with them.
2149444
did the tv do this before the lamp was replaced? Same results using the old lamp?