Right Headphone Stopped Playing Music: Can I get a refund?
26702
I was gonna leave a reply to this but then I saw the date...... But hey some people would like to know as well so I'm going to reply anyway. Every skullcandy product has a limited lifetime warranty. You do not need a receipt and it doesn't matter where you bought them or if you found them in the garbage whatever it does not matter. Now with that being said, if the problem is a factory defect you will get a FULL refund of the price at which skullcandy originality priced the product. If it is YOUR fault then you will get HALF. So how do you redeem the warranty? Go to skullcandy.com then look at the bottom of the page and click the contact button. The page should have some red type about getting a RMA number and the word here should be brownish looking click here then just do as it says. After you fill out all the info you will need to go check your email and print out a form to mail with the product. You will need to pay for shipping. After being mailed you wait. Keep checking your email and in around 3 weeks or so you will have a email saying that you were given an certain amount of credit and you need to login to use it. There should be a password needed. Just so to skullcandy.com and login with that then go to my account and how much money they credited you should be at the bottom. This money can be used at any time and never expires. You can use all of it at once or bits and pieces here and there. How do you use it? This money can ONLY be used on skullcandy.com towards ANY of their products. When you check out you will have a pay with points option. (this was my experience with shoe blue skullcandy buds your experience may vary but they credited me $38 so i had more than enough for a new pair) I LOVE skullcandy so im sticking with the brand :)
1263626
yes find but issues is that I cannot hear from one side of the headphones. hopefully no such issues happened to you.
794560
There's a 1-year manufacturer's warranty against damage due to the company. If it came broken, you can contact KK Music store, and file a claim.
485307
Yes, you can return the headset for a new one, I did, if your purchaser is still under warranty. The problem is that the ear loop attachment detail is weak, and the ear loop will break off rendering the headset useless unless you like to use your hand to hold it against your ear. Mine has broken off twice without any abuse whatsoever. It appears that many other purchasers have had the same misfortune.
2191474
Without looking into it, I would call Bose about a replacement. Their customer support is great and very friendly.
1828707
I had them for few months, then something went loose in the right earpiece. Now I have crackling noises all the time.Oh, and I lost the music cable. I had to prepay for a new one (approximately 60 USD), then it took the full six months until I got a new one. And what is a headphone without music!?
86407
I can't say because they were a gift...The recipient said the right earphone didn't work...That is all I know...Sorry...
604214
I really don't have any answers for your problem but if you could provide the model # of your headphones I could research it.
1875366
Contact AKG directly - I had the same problem and they replaced mine and honored their warranty without any hassles.
303629
Well check your warranty, I'm not sure what it is.You got a year out of em, based on my experience you didi pretty good. I've never had a pair of headphones last a year. I hope you got the service plan. I got it on my beats but since they only lasted two months, I took them back and never used it. Headphones are notorious for failing, if you spend real money, next time, get the plan. I suspect you're s.o.l.
760351
I know I saw then listed as discontinued....perseverance in internet searching, Ebay may get you some where. But my daughter tells me that it is a regular audio jack on either end, so it may not have to be a Skullcandy item, you may want to try looking for another cord like that? Good luck, I'm sure I'll be looking for one for myself in the future!
2042569
The right earbud don't sound. How can I take the warranty? I live in Ecuador
1764902
My unit has a headphone jack on the right side, although I've never used it. Just got mine last month, so maybe a newer model.
1593340
Same thing happened to me...and I am sure Skullcandy would have sent me a new one, but I went to the A/V section (electronics) at Target (could use Walmart as well) and got a new 6 foot cord for about $7. Works GREAT! Just get any A/V cord with the same adapters on the ends. :DAND You can get one even cheaper here on Amazon:Belkin Mini Stereo Dubbing 3.5mm Plug Cable for Kindle Fire, iPod, iPhone, iPad, Android, Smartphone and MP3 Players -6feet
825390
These guys do not honor their warranties. Noisy headphones anyway. Get some Sennheisers, or Skull Candy those companies are good
1560086
Yes, but you have to get the replacement by contacting Bose. There is information in the manual about how to do this.
1153932
hey there! ya, i was about to write a follow up. i got an insanely nice woman on the phone at AT support (found the # on the website) and she sent me a replacement cable for free. kind of amazing really. i would expect to pay at least the shipping if it hapens again. it kind of feels like i got another Xmas present because i wouldve had to buy a new set of headphones if i hadnt found a replacement cable. AT has won itself a loyal customer.