changing PIXMA MX870 ink cartridges Directions in intro booklet are too vague. Does anyone know how to get to the ink cartridges to replace one?
256817
These are some of the easiest ink cartridges to replace. You open up the lid and the printer carriage moves to center itself for easy access. The cartridge(s) that are low on ink will have a blinking light. Simply push up on the outside tab to remove the spent cartridge. Then remove the new cartridge from it's sealed bag, remove the orange tape, remove the protective plastic piece at the bottom by twisting it off, insert the cartridge and press down on the installation tab. You are now good to go!
256818
To J. Cunningham: I am not certain, but I would guess that the PGBK cartridge may only be for printing black on the Photo Glossy print setting and the BK cartridge is used for standard print settings.
256819
did you find out the answer to this? we have the same problem now....thanks!
256820
Make sure the printer is ON!! That was my problem also...I just changed mine for the first time....
256821
I have a problem that I cannot find addressed anywhere. We recently changed both of our black ink cartridges, and now our printer does not print in black or color. If we attempt to print from the computer, fax, or copier it makes the usually sounds, but spits out a piece of completely blank paper. I have tried removing and reinstalling the cartridges-- they all seem to be installed correctly. I can't imagine that the print head has a problem because it was working fine prior to changing the cartridges and we did not touch it. We have changed no settings on the printer or computer. Does anyone have any other ideas? I have a problem that I cannot find addressed anywhere. We recently changed both of our black ink cartridges, and now our printer does not print in black or color. If we attempt to print from the computer, fax, or copier it makes the usually sounds, but spits out a piece of completely blank paper. I have tried removing and reinstalling the cartridges-- they all seem to be installed correctly. I can't imagine that the print head has a problem because it was working fine prior to changing the cartridges and we did not touch it. We have changed no settings on the printer or computer. Does... » Read More I have a problem that I cannot find addressed anywhere. We recently changed both of our black ink cartridges, and now our printer does not print in black or color. If we attempt to print from the computer, fax, or copier it makes the usually sounds, but spits out a piece of completely blank paper. I have tried removing and reinstalling the cartridges-- they all seem to be installed correctly. I can't imagine that the print head has a problem because it was working fine prior to changing the cartridges and we did not touch it. We have changed no settings on the printer or computer. Does anyone have any other ideas? « Show Less
256822
With regards to the ink jet cartridges, it seems that the smaller black cartridge and the larger black cartridge have to have ink to run the printer. Right now, the larger one is out of ink, but why does it not continue to print from the smaller black cartridge? Is there a setting for this or did I do something wrong during my initial installation of these cartridges?
256823
Lift up the top[srring loaded] then lift the black top w/glass " see release button on left side" make sure machine is turned on. the ink carriage should advance.
256824
you open the top of the printer. Once you open it up with the power on, the ink thing moves to the center and then you just push the tab.
1069823
I just had this happen to me. I called Canon technical service. They talked me through removing ink cartridges, print head, waiting, then trying it again. )Don't do that on your own, there were several warnings along the way about what not to do.) Unfortunately, after I did that, I got the same error message. I was told I have to take it in to a service center. Ugh. Or, there is a "customer loyalty program" they offer with a discount and free shipping on a new printer. Canon number is: 800-652-2666. Customer loyalty program number: 866-443-8002. Good luck
259887
Yes, it's really easy. The ink compartment is on the front, right hand side of the printer. You can just pop open the compartment and insert the ink cartridge into the appropriate slot (they have color-coded tabs). You can hear the cartidge click into place when it's locked. When you want to change out an empty ink cartridge for a new one, simply press the appropriate color-coded tab and the cartridge will be unlocked, and you can pull it out and insert a new one. You can buy the ink cartridges separately; I think my printer came with some ink cartridges when i bought it.
563664
I have a Canon Pixma MX870 printer. Sophia Global ink works very well with it. But read the installation directions carefully! Even though it looks like Canon ink, it installs slightly differently and will make a mess if you don't follow directions (sad experience speaking).
1529090
I Just replaced my black ink..Printer is ON, lift that large top lid... plus the part with CANON written on it...Both inks move to center...Once lid (top) is up you can plainly see both inks--Color's on left, black ink on right. Lift the old one out and once you have the new Black one in hand slip it into the black compartment--turn downward slightly and push gently into slot. Close lid, then lift the small lid on the right front of the printer/be sure it is turned to ON---green light shows. PRESS ON, OKAY and BLACK if it is a black refill you have replaced. Close top lid & allow printer to do its thing as it prepares that new cartridge for another few months. DONE. I Just replaced my black ink..Printer is ON, lift that large top lid... plus the part with CANON written on it...Both inks move to center...Once lid (top) is up you can plainly see both inks--Color's on left, black ink on right. Lift the old one out and once you have the new Black one in hand slip it into the black compartment--turn downward slightly and push gently into slot. Close lid, then lift the small lid on the right front of the printer/be sure it is turned to ON---green light shows. PRESS ON, OKAY and BLACK if it is a black refill you have replaced. Close top lid & allow printer to... » Read More I Just replaced my black ink..Printer is ON, lift that large top lid... plus the part with CANON written on it...Both inks move to center...Once lid (top) is up you can plainly see both inks--Color's on left, black ink on right. Lift the old one out and once you have the new Black one in hand slip it into the black compartment--turn downward slightly and push gently into slot. Close lid, then lift the small lid on the right front of the printer/be sure it is turned to ON---green light shows. PRESS ON, OKAY and BLACK if it is a black refill you have replaced. Close top lid & allow printer to do its thing as it prepares that new cartridge for another few months. DONE. « Show Less
2139103
I replaced the starter cartridges with the no-names and have yet to get the printer to recognize them. If there is a road map or what it takes, it would be useful for the manufacturer to put it on a web site somewhere.
681134
You do not have to remove any screws or take off the back. Just slide paper guide to the rear and remove. Flip out ink cartridge and replace with new one. Replace paper guide. That's it
1429293
Ok so the refill kit worked for someones MX430 but DOES IT WORK SPECIFICALLY for the PIXMA MX432??
332534
Well, start with the fundamentals: Is the black cartridge in the correct slot where the black cartridge should go? If you put the old cartridge back in, does it work? Do you see the ink level show up when you query the device?
433871
I went thru the same thing. Contacted the seller and they sent me new ones and I had the same problem. I'm not happy with the cartridges OR my printer. Wish I could give you more help.
1939581
If you are talking about the actual ink cartridge (not how to get to it), there is a little tab (arch...kind of like a rainbow shape) on top of the ink cartridge that is currently in your printer that you can stick your finger under and flip up. There will be two of them (a pink one on the left for color & a black one on the right for black). Once you flip the tab up, the empty ink cartridge will be slanted so you can take it out and replace with the new one. Position the new ink cartridge in the same position as the old one was in (slanted position) and push down the tab (ink cartridge will pop into position on its own). Good Luck. If you are talking about the actual ink cartridge (not how to get to it), there is a little tab (arch...kind of like a rainbow shape) on top of the ink cartridge that is currently in your printer that you can stick your finger under and flip up. There will be two of them (a pink one on the left for color & a black one on the right for black). Once you flip the tab up, the empty ink cartridge will be slanted so you can take it out and replace with the new one. Position the new ink cartridge in the same position as the old one was in (slanted position) and push down the tab (ink cartridge... » Read More If you are talking about the actual ink cartridge (not how to get to it), there is a little tab (arch...kind of like a rainbow shape) on top of the ink cartridge that is currently in your printer that you can stick your finger under and flip up. There will be two of them (a pink one on the left for color & a black one on the right for black). Once you flip the tab up, the empty ink cartridge will be slanted so you can take it out and replace with the new one. Position the new ink cartridge in the same position as the old one was in (slanted position) and push down the tab (ink cartridge will pop into position on its own). Good Luck. « Show Less
1384383
I am honestly not sure. I bought it for the MX870 and ended up throwing out the printer with over $100 of fresh ink and this cartridge after trying everything to make it work. The online suggestions to fix the error my printer was giving were taking a sledgehammer to it, throwing it out a window, and driving over it with a truck. I thought they were joking... they were not. :( I really wish someone had told me to just go buy a new printer because once all of the replacement parts and inks are open, they cannot be returned and we spent less on a new model printer than we did on the parts attempting to fix the old one. Best of luck whichever way you choose to go.
1039715
Go to the ink settings and once you there it should give you an option to change cartage and it will move to the center on its own
1371351
I got the same error code. I checked the ink levels & found that the black was low & needed replacing.
972231
Just had the same problem about 3 or 4 months ago. I went through all manual instructions and web suggestions. Clean head, run goofy printer maintenance etc. Just barely prints black and no color. Would be nice if their software would just fix their stinking printer. Was speaking to my ink guy (he has become rich off my Canon ink needs) and he said he would try to fix for free. Yes, scared me also. I am taking next week and if he can I will try to determine what he did and let you know. Otherwise it is just a rotten Canon printer. Almost makes you think they have a program that checks the date and when a certain date .... Maybe I am getting paranoid.. but after using a PIXMA that can happen. Just had the same problem about 3 or 4 months ago. I went through all manual instructions and web suggestions. Clean head, run goofy printer maintenance etc. Just barely prints black and no color. Would be nice if their software would just fix their stinking printer. Was speaking to my ink guy (he has become rich off my Canon ink needs) and he said he would try to fix for free. Yes, scared me also. I am taking next week and if he can I will try to determine what he did and let you know. Otherwise it is just a rotten Canon printer. Almost makes you think they have a program that checks the... » Read More Just had the same problem about 3 or 4 months ago. I went through all manual instructions and web suggestions. Clean head, run goofy printer maintenance etc. Just barely prints black and no color. Would be nice if their software would just fix their stinking printer. Was speaking to my ink guy (he has become rich off my Canon ink needs) and he said he would try to fix for free. Yes, scared me also. I am taking next week and if he can I will try to determine what he did and let you know. Otherwise it is just a rotten Canon printer. Almost makes you think they have a program that checks the date and when a certain date .... Maybe I am getting paranoid.. but after using a PIXMA that can happen. « Show Less
760632
Follow printer owner manual instructions at it's manufacturer's website ... they go step by step
437806
It doesnt bring instructions ...it has three black ink bottles but I dont think it has the photo black. Also unless you know how to change ink I dont recommended