One of the arms has stopped working. I'd like to swap it for another under warranty.
249592
I got a replacement control board for my unit under warranty. They were prompt and courteous. I did have to pay to ship the old unit to them.
358058
I got one of these and in less than a year it no longer worked... I'd love to know how to replace it through a warranty.
853793
I think your best bet would be to contact the point of purchase. They should be able to help you with warranty questions.
1110049
Call them and ask for a replacement. IIRC the unit, like most if not all, is a twist-off. Should be easy (for a guy or an adept woman) to swap out).
1736658
I tested the one I got and it works great! I thought my original had gave out but upon further inspection it was a loose connection. So I keep the new one as a spare; wasn't too concerned about warranty. However, the seller does say you can use amazon's return policy or contact them for further item details; they may offer you a warranty.
810702
I'm not sure but it doesn't appear to be something I would try. If one is damaged, G-Force will replace it with a rebuilt unit if it's in warranty.
1597022
There is supposed to be a one year warranty. I had the same question and couldn't find where to request replacements under the one year warranty.
2018861
I would suggest starting with contacting Pachmayr. I know they are a good co. and should stand by their products. It may cost a few bucks to replace but would be worth it. I have these grips and love them.
1688035
You can contact the company and they will replace it. I broke mine, and they sent me another for no charge. Look them up on the internet. Call the corporate number, and they will connect you with customer service. I had to call them twice to remind them to send it, but they were very nice about it.
1275158
Mobo website offers replacement parts. Replacement of one of the arms (right or left) plus shipping costs ~80% of the original unit price from amazon. I just ordered a new unit through Amazon prime so I know it will get here fast. I will use the unbroken parts from my initial unit as spare parts for the future.
330107
I would contact Graco to see if you can exchange it for a new one, or ask where they purchase your gift and exchange there. Otherwise you can buy one here on amazon.
1503756
The key components you would replace, namely the blades, motors, and the entire "arm assembly" (which I generally replace) are interchangeable. I have one of each, and have maintained them each from one stash of parts.
1626873
We would suggest contacting the manufacturer for technical support. Or if within the sellers policy you may be able to exchange the item.
375302
Good luck finding one that won't cost you half of what you payed fot the original item. You could try (depending on how long its been since your purchase) request a replacement.
1401277
Yes - as Paul said - please contact us and we are happy to assist you with this. We can ship out a replacement at no charge as it is covered by the warranty. Our business hours are Monday - Friday 9 - 5:30 CST. Regards, Sarah 1.877.33.CHAMP or Sarah@ac-mn.com
1319519
I doubt it would be cost effective to replace or repair out of warranty. This was never a great product and is already functionally obsolete.
985936
I have no clue sorry your best bet would be try calling the manufacturer and ask them if not you next best bet it buying a whole new one.