I can't get the touch function to work. I am using it with an HP Envy and Windows 8.1. Any suggestions before I return it to Amazon?
232279
I had the same problem using Win 7-64. I returned it. I purchased another one, it worked for 5 days then stopped. I returned it. Not worth the price seeing you have to keep paying to ship it back. Try another brand. Now I'm waiting to upgrade to Win 8 until I can afford a better monitor because you really need a touchscreen with windows 8.
232280
Plug in the video and USB cable. Usb carries the touch control information. If you are hooked up to the internet, the computer will find the lastest drivers. If not, use the disk. That should get you up and running - or touching.
232281
I don't remember having to do anything special when I first got my monitor, but it has been quite some time so I am not sure. Did you recive a set up disk with the monitor?. Again I'm not sure if I did or not. If not, I would go to the Dell website and click on support, and it will guide you to there downloads. I would try doing that, however, I am thinking that you probably do have a defective monitor. I would try the download first though. Kind of vague, but I hope it helps.
232282
You have to connect both the VGA and USB cables for the touchscreen to work.
232283
DearIt is necessary to connect the USB to your computerTouch feature only works when you connect the USB to your computerThere Cable UBS with accessories in the package.I use the screen with Windows 8.0 and 8.1 Pro screen without any problems working perfectly.Method of installation:* Connect the HDMI cable to any computer* Connect the USB cable to your computerYou will get feature of touch.Good luck
335999
Hello. I have had my Acer Aspire One 10" for a few months. Has been fine until recently, the touch pad works for navigating, clicking. But the scroll function along the right and top of the touch pad have stopped working!!! Anybody know how to fix this problem? Thanks!
1077343
The touch function is powered by the USB cable that came with the monitor. You need to plug that in, too.
577939
I think you may have a problem with the touchpad. Mine works fine right out of the box. You shouldn't have to do anything to make it work.
1941381
I have HP Envy 15 (no touchscreen) and it works fine with Win 8.1. I wish it were usb 3.0, but oh well.
330478
What did you upgrade to? The IPAD? I just got my HP Tablet today and was not aware they were discontined. It's really cool but I'm worried about the warrenty and lack of support.
437340
Make sure you have the USB connected. The monitor should come with a USB cable. You have to plug that USB in for the touch to work. If it still doesn't work, restart your computer. If not after that, you have a defective model. It should be plug and play like you said.
2072286
Hi R.C.: I bought this for my wife. The touch screen can be very tricky to use. I'm not sure the touch response would be good for games. Ultimately, I returned the unit. Maybe I just don't like Windows 8, at least not yet. Good Luck.
1324474
Having used a tablet and a UMPC before I can safely say yes. A touch works just like a left click on "normal" apps like excel.Since this device uses a touch screen you can't really hover the mouse pointer over things but everything else works like you'd think.
2180776
I can only say that mine responds to very light touches. You can try plugging into a different usb port and let it reload the drivers, but I have not found any settings for touch sensitivity. You may want to talk to their customer service and get it replaced. Sorry I can't help more.
1421902
This device is not touch capable, it's a low resolution second screen. Acer and Dell both make great touch enabled monitors. good luck
421522
The monitor will work but not as a touch monitor since only windows 8 has touch capabilities. Otherwise I really like the quality of the monitor.
2038728
I have ni idea Cheryl. Do not know what the touch is. Try contacting customer service for that answer
1194417
I bought mine for my child who has an HP tablet and we had almost the same problem. At least your lights flickered lol. His never even flickered and wouldn't work at all and within the first 10 minutes it had loose keys that started popping off. It found it's way in the trash can very quickly and it's not something I would suggest to anyone.
293335
No. i just bought it for this reason and it doesnt work.. updated wacom drivers, removed small stylus, rebooted, etc. Nada.
1158847
I have Windows 8.1, and it works properly (I don't have the touch screen, though, so I'm not sure how that would respond).
1160941
I have not encountered the problem of the touchpad, Can you elaborate point?Move the mouse or gesture is not responding?would you ever connected to the official website updated driver?after my operating system installation finished, the machine automatically connected with the official website of a major update, I do not know whether I can help you.