I tested my battery, it is charged, but when installed into the tank, no response from the tank ... any suggestions? Are there any lights on the tank
238001
the one we got, has some problems too. all these tanks seem to have different issues. You might want to send it back if you can for a refund.
1887739
Mine arrived charged and has operated without incident since I installed it. Sounds like you may have a charger issue.
1411310
Same problem here, my battery seems however not to charge at all. Did you find a solution/problem?thanks!
1779709
Mine never worked at all. My advice would be to do like I did: request a refund, then throw this battery in the garbage and spend a few bucks on an Anker or other decent brand. :-) Seriously, you may want to remove the battery while the computer is plugged in and see if it changes anything on the status display. If it changes, you know the battery is bad, if not, I would suspect a problem with the computer.
1817599
Yes, when I charge the battery the light shows a full charge, but the battery is still dead.
2195677
don't count on any new battery to be fully charged! mine had a charge but I'm sure it was not 100% charged. Once installed your system should start charging it.
21576
I think you may have gotten a defect battery because I only charged mine for an hour or 2 when I first got it. (I disconnected it because the charged light turned green) and I was able to use it all day yesterday and today. I still haven't gotten the low batter indicator.
1341323
You have to be careful not to have over charged the battery. If you did overcharged the battery by 30+ minutes the battery becomes useless or you'll notice a diffrence in power. If you know forsure that its not the battery then get yourself a circuit tester and start following your battery circuit flow, you may be able to narrow it down and hopefully find a quick fix.
2195009
Is it possible the battery is not charged? The instructions suggest it is necessary to discharge fully then recharge. It may be it came discharged, and must be on charge to be recognized, I bought an inexpensive battery and it lasted about three days, then began indicating it should be replaced. The only other possibility would be an incorrect battery? Best regards, Sammy
2062353
sounds like a problem in the ecig. to me. test the battery with a meter and you'll know for sure.
657313
I would suggest contacting the seller. Sounds like it might be a bum battery.
1633330
Buying a battery might be a cheap fix. Make sure the charging unit is plugged in and it lights up when the unit is placed in the charger. If the unit is new, send it back.
2195011
Is it possible the battery is not charged? The instructions suggest it is necessaryto discharge fully then recharge. It may be it came discharged, and must be on charge to be recognized, I bought an inexpensive battery and it lasted aboutthree days, then began indicating it should be replaced. The only other possibilitywould be an incorrect battery?Best regards,Sammy
1955398
Sounds to me like you may have a faulty one. Mine charged up just fine, and I am still doing well with it. I would contact the company. Sorry I could not be of more help.
1066646
Mine did the same thing. It is charging, but the software doesn't recognize it. I installed an app called "coconut battery" to tell me when it was fully charged.
648903
Mine worked fine right out of the box after ten or so cranks. You might try placing it in sunlight for twenty min or so to charge the battery. Make sure the little charging LED is lit when you do. If all else fails return it for a new one
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again