Love the chairs, we managed to damage the base. I googled where to find a replacement base, couldn't find anything. Do you have any suggestions?
230473
You can contact the manufacturer (Roundhill Furniture) for replacement parts. The first set that we ordered contained a "bubbled" rubber lip around the bottom of the base. Just call them up and they can get you hooked up with a replacement piece.
1774527
I have this chair and do not have this issue. You may want to contact company.
1995420
Hello Courtney, we bought chairs from another store. They are similar to the one I've seen on Amazon.
887065
I have not had a problem with the chair.Contact Amazon,that have helped me out in the past...Good luck
976776
I bought one in Sept 2013. Coaster broke, they sent new ones....now the gas lift if no good. Waiting on their response. Does anyone know what size replacement could be used in this chair. Love it if it would stop breaking:)
2081783
I would guess you would contact stork kraft or recover what's on it. Ours never lasted long enough to worry about replacing the cushions. The whole chair was thrown out after the back frame broke
1243002
I would contact Coaster and asl if they could send replacement. Just send product description and model #. Hope they have good customer service.
945185
Try 800-971-4630. I had an issue with mine and they sent me a new controller. It didn't solve the problem and they ended up sending me a new chair. I don't know what the warranty is, but I had mine 7 1/2 months when I had issues with it.
1647646
We have had to remove the chairs and I will be returning them. One of them came in with the leg broken and the second one broke the first time someone sat in it. These chairs have extremely weak areas on them and, at the risk of being sued, we removed them and would like to return them.
820807
I found chairs on Amazon, but from a different retailer. They were quite costly.
613795
We were very happy with our chair.sorry cant help with your question.maybe call the manufacturer
642864
Same thing happened to ours. Call Britax directly. They will send you new (& improved!) ones. Just need to provide manufacture date from side of chair. ;)
1517806
I hope that they do make replacement chairs available. I am buying this for my niece, and her dog tends to chew on small plastic items. I'd like the comfort of knowing that I could find a replacement chair if one should meet an untimely demise.
1626087
thanks Nadine for your comment. I never fixed the chair. I gave it away to a friend, hopping that she can fix it and use it.
1181896
If the back does not fit in the slot, the chair might have been damaged in shipment. I had the same issue and tried to get the part replaced. No luck dealing with manufacturer. (although the documents state to not contact seller and to contact Manhattan Comfort directly. You might find going through Amazon is quicker and less troublesome.)
1416531
Metal base and wood legs for casters. I would recommend buying these chairs. The chair that a friend was sitting on collapsed. Our efforts to have the chair replaced were met with every effort to dismiss the claim by putting us through numerous exercises. Answer a plethora of questions. Questions answered were met with more questions. Their (Furniture Creations, Amazon) final (final because I had exhausted my patience-their strategy all along) response involved me taking the chair, all three parts including the cracked wooden piece, to a Goodwill type place and get a receipt. This would generate a refund for the broken chair. This is much more than you had requested. If you're so inclined let me know what you decide. email me at 1pajm1@gmail.com with what ever you do. Good luck!
1784923
i never looked for replacements but i did break the locking mechanisms off the wheels which helps a little. Still doesn't roll well but at least the wheels don't lock out all of the time. OK chair but there are probably better options out there....