I printed as directed and then waited 24 hours. It seems like the dry ink is smearing. Should I Scotchgard?
263680
Hi Mary! We had no problem with smearing, but it was probably a week later that I spit on it and tried to smear it. You might try that first. Just guessing that ScotchGard might do the same thing as spit, since it is a liquid. Good luck with the experiments!
1914143
I have written on wet paper and have rubbed it with a wet sponge. The ink stayed and wrote well. The paper gave out before the writing did.
1873235
I doubt if the ink has dried up. The reason it stops writing, is that the pen barrel is basically sealed inside the utensil and not allowed to vent. Just remove the pen barrel and blow into it. It'll start writing again until another vacuum occurs. Yeah I know it's a pain. I seriously doubted that the manufacturers only put in 1 mm of ink into a 2 1/2" barrel and ink that thick doesn't dry out that easily. I also think the reason that BIC pens have a little hole in its side is to avoid the vacuum problem.
599984
I have had this problem before with ink I purchased from Sam's Club. I brought back the ink and they replaced it. Appears to be some type of problem with who's making the ink. I guess you'll have to contact the person you purchased the ink from and go from there. It's a real pain but there is not other choice. You may want to bring the ink to a store and see if they will replace it. I'm sure you (I) are not the only ones with this problem. The larger stores will know about it, just hope they own up to it.
1947713
This probably sounds silly, but did you place the cartridge in the slot with the snap in front as seen in the picture of the cartridge? If so, be sure to push it in so that it clicks. If I remember correctly, the snap "pulls" forward and makes a clicking sound. Also, be sure the ink is facing down in the slot, being careful to keep it off your hands.
1773036
Probably a good question for Sophia Global. However, I have some unopened waiting to use, and the ink is still quite 'fluid'. Hope this helps.
459170
Mine used a lot of ink & it takes a while to print a page. Maybe I got a bad printer because mine has been a disappointment & already broke. I hardly printed, I printed maybe like maybe 5 pieces of paper a week & my black ink was all out in a few months, I didn't even go through a third of printer paper. it was specifically for home use like bill receipts & a few return labels. I would never recommend this for say a student as it takes forever to print as it was not even reliable for minimal home use. I had a more reliable & faster printer before & I really think there are better ones than this one unfortunately. Mine used a lot of ink & it takes a while to print a page. Maybe I got a bad printer because mine has been a disappointment & already broke. I hardly printed, I printed maybe like maybe 5 pieces of paper a week & my black ink was all out in a few months, I didn't even go through a third of printer paper. it was specifically for home use like bill receipts & a few return labels. I would never recommend this for say a student as it takes forever to print as it was not even reliable for minimal home use. I had a more reliable & faster printer before & I really think there are better ones than... » Read More Mine used a lot of ink & it takes a while to print a page. Maybe I got a bad printer because mine has been a disappointment & already broke. I hardly printed, I printed maybe like maybe 5 pieces of paper a week & my black ink was all out in a few months, I didn't even go through a third of printer paper. it was specifically for home use like bill receipts & a few return labels. I would never recommend this for say a student as it takes forever to print as it was not even reliable for minimal home use. I had a more reliable & faster printer before & I really think there are better ones than this one unfortunately. « Show Less
756950
Not sure; but I am now getting a "red" alert on my printer. It shows "low on toner", so I will keep an eye on it and if it doesn't clear and runs out of ink, I will have to send it back. That's not a bargain if it is out of Ink so soon! So just to let you know to be aware, I may have gotten a "fluke" refill, but time will tell. I don't use that much Ink so it's way too soon to run out.
1772337
I had to remove my print head because my ink has run out and died by spraying it down with alcohol. I Have had no problem with mine working after that
972231
Just had the same problem about 3 or 4 months ago. I went through all manual instructions and web suggestions. Clean head, run goofy printer maintenance etc. Just barely prints black and no color. Would be nice if their software would just fix their stinking printer. Was speaking to my ink guy (he has become rich off my Canon ink needs) and he said he would try to fix for free. Yes, scared me also. I am taking next week and if he can I will try to determine what he did and let you know. Otherwise it is just a rotten Canon printer. Almost makes you think they have a program that checks the date and when a certain date .... Maybe I am getting paranoid.. but after using a PIXMA that can happen. Just had the same problem about 3 or 4 months ago. I went through all manual instructions and web suggestions. Clean head, run goofy printer maintenance etc. Just barely prints black and no color. Would be nice if their software would just fix their stinking printer. Was speaking to my ink guy (he has become rich off my Canon ink needs) and he said he would try to fix for free. Yes, scared me also. I am taking next week and if he can I will try to determine what he did and let you know. Otherwise it is just a rotten Canon printer. Almost makes you think they have a program that checks the... » Read More Just had the same problem about 3 or 4 months ago. I went through all manual instructions and web suggestions. Clean head, run goofy printer maintenance etc. Just barely prints black and no color. Would be nice if their software would just fix their stinking printer. Was speaking to my ink guy (he has become rich off my Canon ink needs) and he said he would try to fix for free. Yes, scared me also. I am taking next week and if he can I will try to determine what he did and let you know. Otherwise it is just a rotten Canon printer. Almost makes you think they have a program that checks the date and when a certain date .... Maybe I am getting paranoid.. but after using a PIXMA that can happen. « Show Less
557079
I'm having the same problem with the black ink. I paid handsomely for this printer, and the Company should stand by their product. Let's see if they do. If I can't find a solution to the problem, I will address Brother. I suggest you do the same as it appears we are not alone.
1205436
110% agree. I have printed about 50-100 (and that is a high estimate) pages with very little color and I am already getting one of the ink wells is empty messages every time try to print.
1262254
My black print was horable as well. My 3e BK was not printing well at all. I followed the instructions above removing all inks removed the print head holder and began to clean the bottom with rubbing alcohol and q-tips. I then took the two screws out of the head pulled it back and took my air comresser and held an air tip to the inside of the holder onto the where the ink goes in and sure enough a clog removed itself from the 3e port. My printer is like brand new. Don't bother calling Canon they want to charge you 9.95 to answer questions.
176842
I would certainly not try to write on the paper after such a short time. The 24 hour recommendation is something I would follow. As I said I have never tried to write on a print, and I didn't mean to suggest that you could write on it after a few minutes. Sorry if I misled you - I was thinking of a few hours, rather than a few minutes.
1873234
Hey Caitie. I rarely use the pen so the ink hasn't dried up yet. I am sorry. Good luck and let me know if you find any replacements.
60401
I had the same issue. I took the ink out, shook it and unplugged the printer and replugged it. Good to go. Hope it works for you.
2272348
Oh my I had the opposite problem! I was getting the ink system failure message before which made me consider a new printhead. I didn't know Amazon had them so I've ordered a new printer. Since it didn't help you maybe it wouldn't work for me. The reason for my problem-using remanufactured non OEM ink, the black cartridge was leaky. I thought it would be alright after wiping off and I did print some pgs. The problem was when I tried again about a month later..that's when I got the "ink system failure" msg and nothing I did took it away!