Somebody said this laptop has a problem with connection to WiFi, is it true? If it is due to software problem, then it cannot be repaired, right?
241254
This laptop came with wireless problem and I didn't know how can I resolve it. I am not having a solution from Dell too, however I didn't have the opportunity in calling them.
241255
I cannot speak for every unit made however the one we received had issues with the wireless. It could not stay connected. If you look up the model on the internet you will see there are various complaints about the wireless on those models. The only way to fix it is if they change out the receiver. This seller is good but the product was not good.
241256
I've had this for a year or more and never had a problem connecting to WiFi.
1556772
I didn't have any problem with the keyboard. My problem was with the wifie (I lost connection one every 2 hours aprox), but I solved it updating the wireless driver
2017098
turning off wifi might help, but this seems similar to the issue I had (faulty battery). I bought a replacement and it's fine now.
320788
I would stay away from this laptop. If you research it there is a serious issue with the wireless. I bough it thinking I could deal with it but had to return it. That was 6 months ago and I just saw another samsung model with the exact same issue.
501384
I haven't had problems with wifi. You may want to see if you have the latest software for it.
113687
My wifi often drops on this lenovo when I close the laptop (sleep mode). Sometimes the only way I can get it back is to restart the computer
445271
I just bought this laptop and I'm having the same problem. It runs fine and suddenly freezes and nothing works. The only way out is a cold boot with a prolonged unsuccessful Windows 7 repair attempt. Any ideas how to correct this problem?
2101813
bought the laptop used and, promptly returned it. As the laptop was manufactured some time ago, I doubt whether it has wifi capability. It may - check the internet pull down connection and you may find your answer. I bought a new battery from the manufacturer and was mistakenly sent 4. So, if you need a new battery or two - let me know. They remain unopened in their original shipping packages.Susannah. shoshanah1@verizon.net
1506015
I have never had a problem connecting with wifi. Since I am not a "techie", I would call Samsung support.
1812073
No. The wifi is pretty bad. My wifi will only work if I disable the inbuilt wifi card the computer comes with and plug in a usb wifi adapter (a dongle). Lots of people have the same issue.
1780367
I can't get this to connect to wifi at all now, at home or work. I hate to do a factory reset, I think I'll lose everything right. It's been fine for about a 1.1/2 years. Maybe time for new one.
363636
I haven't had a bit of a problem with my computer, The best one I have ever had. Send it to the Mfg and see if they can fix it.I'm sure Amazon can help you with that. Might be a bad bunch.
1922397
Yes. Wi-Fi IS a problem. I did a fresh install of Windows 8.1 and could not get the Wi-Fi to connect. I continued to download drivers etc. It was frustrating but I eventually got around the problem. I wish I could elaborate but I set up the laptop months ago. Once you get it to work I haven't experienced any of the "spotty" problems. It connects on startup and doesn't lose it. If you're fine with the typical bloatwear that comes with a laptop I don't think you'll have a problem.
2083930
First place your finger on the WiFi signal bar and hold it. It sould come up with a statement, troubleshoot WiFi. Let the Asus do it's thing and it should correct the problem. I am sure you have but make sure the security code is right for the wireless modem. I have used mine on several different WiFi locations and once or twice I had to troubleshoot, it corrected by itself. Other than that no problems.
2176368
try download the driver for the wifi. but it won't solve the problem 100%. also upgrade to windows 8.1
1812075
Unfortunate the wifi is hopeless. Lots of unhappy Sony customers of complaining of this all over the internet. Sony have not been able to fit it. The only way I can connect to is to use a wifi dongle. There is a super small wireless used cad called something like Edimax. Disable the internal wfi card which comes with the lap top and used the dongle, if you want to use wifi on this laptop. Its crazy - so crazy the retailer gave me all my money and let me keep the lap top. The retailed paid up because I wasted a lot of time an money trying to get a fix from Sony which never came. Regards Tonu
978072
I work at best buy and have refurbished 4 of these computers for wifi issues. The wifi issues are real.