how do I hard reset the tablet.. Is stuck on screen with android symbol.
259342
You have to let it die or get it to shut off. There is a pin hole in the back to that you can sick a pin or paper clip in to reset. But if I remember right I had to let it die and recharge for a long time. Like a day.
259343
Contact the manufacture who is on the amazon seller imfo cause i have the same problem they gave very bad instructions I've contacted them with several problems they really didn't help!!! This is not a good product because of the very poor non-existent user manual if i were u i'd get my money back cause goldengulf is a very poor company they make very poorly made electromics then don't provide instructions manuals you are on your own when it comes to operating it!!!! So keep on bugging them about basic operations!!! I will mot purchase from them until they make a better product and provide better instrucion manuals!!!! I hope this was helpful to you!!!
259344
Contact the manufacture who is on the amazon seller imfo cause i have the same problem they gave very bad instructions I've contacted them with several problems they really didn't help!!! This is not a good product because of the very poor non-existent user manual if i were u i'd get my money back cause goldengulf is a very poor company they make very poorly made electromics then don't provide instructions manuals you are on your own when it comes to operating it!!!! So keep on bugging them about basic operations!!! I will mot purchase from them until they make a better product and provide better instrucion manuals!!!! I hope this was helpful to you!!! Contact the manufacture who is on the amazon seller imfo cause i have the same problem they gave very bad instructions I've contacted them with several problems they really didn't help!!! This is not a good product because of the very poor non-existent user manual if i were u i'd get my money back cause goldengulf is a very poor company they make very poorly made electromics then don't provide instructions manuals you are on your own when it comes to operating it!!!! So keep on bugging them about basic operations!!! I will mot purchase from them until they make a better product and provide... » Read More Contact the manufacture who is on the amazon seller imfo cause i have the same problem they gave very bad instructions I've contacted them with several problems they really didn't help!!! This is not a good product because of the very poor non-existent user manual if i were u i'd get my money back cause goldengulf is a very poor company they make very poorly made electromics then don't provide instructions manuals you are on your own when it comes to operating it!!!! So keep on bugging them about basic operations!!! I will mot purchase from them until they make a better product and provide better instrucion manuals!!!! I hope this was helpful to you!!! « Show Less
349839
Since the creation of the tablet you have, Google has updated a lot. If you can.. Google Play, and update what you can. Then hard reset it after and try to log in.
210955
Turn it on hold done the button next to the switch till a blue blinking light. Then look for it on the tablet
199458
Go to home screen by pressing the little house icon on right side bezel then from homescreen press the settings button which is one button below the house icon button then go to Privacy then Factory Reset. It will erase the tablet and put it back to original factory condition.
1345210
Or try a hard reset hold the power button and the down volume button down for twelve seconds tablet will reset itself. It didnt work for me
818924
You need to get a either a paper clip or a safety pin and reset your tablet by pushing one of these items into the reset hole.
369659
If it works like my similar tablet, click on Settings, then Security, and of the list of items that it displays, it should have one that says Lock or Locked Screen. Click on that and it should have a choice to create a password or a PIN number to unlock it.
454390
i am afraid i can't help you a whole lot. my tablet took a charge but didn't last long, and when it did you could not download any google android etc... the screen would go blank and also freeze up. needless to say i sent it back. but i also had a problem on the refund with the supplier. all in all it was a bad experience to say the least. if it were me in your position and your within the 30 day window of return i would do so. sorry about the lack of helpful info to figure out the thing , i just got tired of messing with it.
2025208
We have the same problem. I was going to try to find someone to salvage the tablet due to it quitting not long after we got it. But finding someone to replace the screen has been the biggest problem. Even custom shops have not been able to do anything with it. If you find anyone, please share. I wish you luck in your endeavor.
2263440
try hitting the reset button you will need a paper clip to press it in. Don't press to hard that most likely will fix this issue
1945111
Try putting it on the charger. If you can get it to stay on do a factory reset on it
1401122
There is A reset button on the back. You will need a paperclip or other small pin. Give that a try. Should reset to factory standard.
1757056
On the back, upper right corner thee is a small hole. Using a small bent paper clip, press on hard reset/reboot button for several seconds. If tablet has adequate charge, unit should come on and boot up. You will have to reload some software.
1979701
The Android screen stays on longer than a normal boot screen. You should see the light and dark effect of the "Android word" as it scrolls. If it stays stuck on that screen, I would completely discharge the battery and recharge the battery. That may reset the boot problem. You should also try the reset hole.
1194180
Can't answer your question, because mine was not hard bricked. But service worked for me. I would check Android forums for advice.
541771
Hi, I am from venezuela, try it, push power button+ volume button by 10 seconds. That re start the tablet.
802747
Alexis, I am not around my tablet at this time; but I believe somewhere around or next to the power button, there's a very, small hole, big enuff for a paper clip or a pin. Press lightly and it should reset the tablet. Please make sure tablet is "fully" charged...meaning that it really takes an hour to three to be charged appropriately. If these two solutions don't work, contact technical support at the url on the lower right-hand corner of your manuals cover. Good luck and this worked for me. Oh, Google Play Store isn't on my tablet...had to use 1mobile.com for Android market.