I am having a huge problem with this battery - it will not hold a charge - it will not even power up the phone!!!!!
257591
Please send us an email message from "Contact The Seller" and i will be happy to help fix the problem and i will have the order number to look up the order. Sorry for that.
257592
Mine did not work either. I returned it and ordered batteries from another vendor. They haven't arrived yet. I suggest returning it.
257593
my mom just said the same thing to me I am contacting the company today to see what there response is. My mother's battery had expanded.
2254521
Gene,I'm not sure which battery that was because I made an error and ordered the wrong battery from them for the phone that I had. I returned the battery ( they were good about that and I explained it was my error), I paid for shipping and they credited me for the battery. I then placed an order for the correct battery. As it turned out the problem was with the phone not the battery. They accepted that return same as the first. I threw out that phone and bought something else. I guess I can't answer your question but they will definitely work with you if there is a problem.
427786
My suggestion is to power the phone off remove the battery and wait a minute, replace the battery and the power up... If it doesn't solve it I'd say there's an issue in the phone itself.
222709
I had the same problem, the battery does not hold the charge, I returned after trying to charge it for 48 hours
1504910
Battery is good but the phone is not this is the second one I got not happy with it!
1351139
I also have a different model. I've already retired this battery due to errors and not holding a charge.
669042
I honestly do not know what this means. I do know that you will not get any support from the company that makes it. There are major battery issues and after multiple attempts to get it replaced, I have given up. I think the company has gone out of business as they do not respond to the phone or email. My battery imploded after about a month of use. There are many others with the same problem. I would not recommend buying this!
6064
I bought this same one and it doesn't hold a charge unless on the charger the entire time. This a bad battery
73981
Both of mine are junk they are not holding the charge, I tried to recharge themail and shows full charge but my X4 goes into error lights blinking won't work I thought maybe since I crashed it that I wrecked it, I had 1 good battery from when I bought it and it works ok so my new batteries are junk!! Don't waste your money
2107213
This seller was horrible. I had to try and contact them several times and each time they said it was in the mail but clearly wasn't. I finally got amazon customer service involved and it arrived but the battery wouldn't hold a charge. I would not give this seller a good recommendation. Good luck!
2071233
It turned out to be my phone, not the battery's. The company sent me 4 more of them, and they didn't last long. Get a new phone.
781351
I'm sure it may have been a decent phone.......at some point. I bought this for my girlfriend and it kept freezing up on her plus the battery wouldn't hold a charge. Not only that but the internet wouldn't work 90% of the time so I returned it 2 days after giving it to her. I would look to a different phone altogether if I were you.
2028840
The battery fits perfectly, however, it is not holding it's charge. What should I do?
1300838
Unfortunately, I can't help on this one. After I received the new battery - ahead of schedule, I might add - I determined that it was not a battery failure which caused my cell phone to fail. It was the phone itself. Sorry I cannot help.
476927
I dont know. Mine is working fine. I would suggest that you disconnect the battery from the phone (if you have not done allready. ) and try charging it separaty to varify that the phone is not causing the dis charge. The next thing us to call the manufacturer to get help or to replace.
1770307
I'd like to help, but my screen is fine, it's my battery that doesn't stay charged. Good luck getting in touch with the company, they haven't responded to my request either!
417493
DEFINATELY NOT NEW! The 'new' one I received discharges FASTER than my old battery did! I am so very disappointed because it will NOT charge over 1/2 and will NOT stayed charged for more than an hour! SO disappointing! WILL NOT PURCHASE AGAIN!