Mine turned itself off, now will not turn on. I've had it one month.
243708
I tried everything and had support on the phone . One thing I can say they are so helpful and will ship a replacement if you call them for help. Very good customer service. I love both of mine.
243709
I had the same thing happen. I ended up plugging it in to a different outlet and then it worked just fine, but I did have to set the vacuuming schedule back up. Originally I thought it was the outlet, but had it checked out and it was working fine. Italy be worth a try for you.
243710
I had a similar issue. Call Neato, they have great customer service. They shipped me a brand new unit after a quick phone call.
243711
If it gets stuck or confused it will shut down....if the dirt tray pops open...it will shut down. I have had mine for 4 months. It has mapped the first floor and only runs into trouble if I move a chair around. If it turns off I take it back to the charging station. Once recharged it is good to go. If you are in the warranty period I would contact the manufacturer. btw. I had purchased a refurbished "class E" model so it was already debugged.
243712
Mine did the same thing. I took the battery out for a few minutes, put it back in and then it powered on again. You might also try holding the power button down for up to 30 seconds to cause a hard reset.
243713
I'm not sure if any of this is helpful, but I've had a Neato for several months now and it's working great. If you're having an issue, where it doesn't want to come on, t can only think to make sure the internal switch wasn't inadvertently set to off position. Also, make sure that the unit is being charged when docked.
1706301
Return it. Mine has been going for over a month strong. Haven't even used the 2nd one yet
1147715
Mine lasted about a month then it stopped working at all...totally dead, caput, gone. The solar power didn't last long. I got rid of it and replaced it with a Sony. Good luck!
2264042
I had similar trouble. Was about to return and them it suddenly turned on. Have no idea but it has been a year since and working fine. Touch wood.My suggestion - unplug and try after a while. Nothing scientific.
292988
I bought it in March and in July it stopped working. I'm going. Email the company and see if can get a replace
96836
Sorry mines never worked. I threw it away a couple of weeks after it arrived.
181969
Both myself an a neighbor had this unit (the one before the recall and I never turned mine in) and we both had the problem of it appearing to not come on soon after purchasing. The solution for both of us was to turn the knob to the preferred setting and *never* use the knob again; only turn it on or off by plugging/unplugging the unit.
1824847
Mine turns itself off, which for me is very desirable. I can never remember to turn it off. It needs to be turned back on manually.
1792630
Mine died too in less than a month. It's a cheap piece of junk. I didn't have my receipt either. I threw it away.
309259
Mine have been in since I bought it, so over a month so far. They say two months, longer if you turn off when not in use. Mine has been on 24/7.
1142830
I don't remember. Mine worked for one week then wouldn't turn on anymore, that's all I remember haha
1073046
I've had mine for one month and I use it every night for 1-3 hours. It stopped working last night, and now when I turn it on it immediately produces a burning smell.
1197268
Interesting, actually mine did not turn on either, however, I just assumed mine was to replace the battery. Which I have not done yet. I have had mine for 6 months or so. Did you change the battery?
1681527
Mine was dead out of the box too. Extremely frustrating! I wouldn't chance it.
720769
Chances are it was accidentally turned on. Call the manufacturer, let them know and chances are they will take great care of you. They did me.
1253516
Mine does the same thing. I've had it for a month and it still works (although it has locked up a couple times and I've had to unplug it to get to to work again).
1571910
Yes you're right mine too stopped working. I loved it so much when it worked. I will not purchase another one.