I've just got the DCD970kl. The was a red sticker on the outer carton wrap and the drill had no bit.Is it possible it's reconditioned/refurbished ? It might have nothing to do with Amazon.
266868
tony c. all dewalt fac. reconstructe. drills are very clearly marked, with various labels. refur, and a code which identify it as fully reconstructed [dewalt does not repear the problem. they open it and replace the etire iner components. alsow bits are sold separetly [dont recomend dellat bids] unless willing to invest on theyr titanium daimond tip. line. from $22 to $170 per bit.
266869
tony c. all dewalt fac. reconstructe. drills are very clearly marked, with various labels. refur, and a code which identify it as fully reconstructed [dewalt does not repear the problem. they open it and replace the etire iner components. alsow bits are sold separetly [dont recomend dellat bids] unless willing to invest on theyr titanium daimond tip. line. from $22 to $170 per bit. Tony C. answered on March 15, 2013
2279485
Just returned ours to Walmart. Our packaging was completely ripped up. It took a diamond drill and two of the guys from the worlds strongest man competition to get the thing opened! So we put it all in a bag, and took it back. Shame - it looked cool, and my son was excited about trying it out. Good luck to the rest of you!
351851
No I don't think it is, I think that is somewhere in the description. I bought this one though and it hasn't given me any trouble. I guess once it eventually dies I will have to buy a new one but at the moment I couldn't afford to buy a new one. My advice, if you can afford the new one go ahead and spend the extra, but if you are strapped for funds at the moment and really need a drill, this is definitely a great buy!
1371558
I had the same issue. Received my mop and noticed the "factory recertified" sticker on the box as well. Not impressed at all seeing as how the listing doesn't mention a thing about refurbished. I called Amazon and they were willing to refund my purchase but I asked to get a partial refund and keep the mop, which they agreed too. Can't fault Amazon much beyond allowing a shaddy vendor to use their service. I'm happy with Amazon but unimpressed with Firemall!
368498
Be smart and mail it to Milwaukee. These have a five year warranty on them. I have 3 of these, 2 of the matching drills and one of the 90 degree drills in my shop. Love these things. find your paper work, and/ box if possible and ship it off. Milwaukee will replace it free of charge in about 2 weeks or less. j at grace aviation
120727
Jesus my order was a remanufactued or a returned item that was reboxed. The unit was not represented to have a case but was represented to have the assorories....30 pieces. When the drill arrived there were no assorories included. The drill worked fine. Mine came from the Amazon store so I contacted them about the missing pieces......no response. I could have returned it but didn't. The charger with my drill is smaller than pictured which is better in my opinion. There you go. Charlie
1336795
I spoke with Remanufacturer in New York. They seemed like a top notch company. I called regarding returning the old core. When I told him what I paid he said that was less than dealer cost. I did not run into a warranty issue though.
1569375
I believe your question is, does it come in it's original box or packaging? If you are buying a brand new product, it should come in it's original factory packaging which is a small box with Milwaukee labeling on it. Generally the seller will state in the description if the tool does (not) come with original packaging. If you are buying a used or reconditioned tool, they generally will come in a generic box or sometimes none at all. If it is a concern, then I would contact the seller and ask him. Any questions, you can go to milwaukeeelectrictool.com or call 800-sawdust. Good luck!
1647698
What is "THIS" that you refur to? The Bosch HDB180-02 drill is a great tool. But I would need to know what you want to refur it to. You can't go wrong with Bosch.
429887
I suspect your thought Is valid. Mine is in a Brother box but no way to be sure if new or remanufactured...Amazon ought to find out from supplier.
1477997
Hi Suzanne,I never took possession of the item. However, the company was very helpful during my research phase. I lost track of how many times I phoned them. Every person I spoke to at Generac was quite knowledgeable and eager to please.By the way, my sister purchased a refurbished Dewalt from Home Depot for a fraction of the cost. It's more powerful then this Generac model. All of the refurbs at Home Depot or Lowes are completely reconditioned as new and come with a warranty. You may want to consider this option.Michael
21538
I got my 765T today and the shippng box list the return address as "Amazon .com Returns Center. My receipt also says Amazon.com Returns Center. The unit have a screen protector of Gramin Map. I hope it's new. The manual was in a taped plastic bag which didn't look like if it was tampered. The back of the unit have a little scruff mark but don't have any finger prints to indicate if it was a used model. I did not have a sealed tape on my box.
990394
Go to brand name of the drill and see if they have a website for replacements
1999106
My 400E burned a motor at 11 months. The folks at Billiou's (pronounced Bill u's), the western distributor at 800-554-6723) were very nice and said they would send me a replacement chainsaw. That was a very nice offer, but it has been nearly 2 months and still no chainsaw. I keep getting told "it's on back-order from the factory". If that is true, why is it available through other retailers? The Billiou's service rep says they will call me back with an update but they never do. Amazon says to take it up with Billiou's. Not happy with Billiou's or Amazon, I should have gone to Sears instead.
412518
I don't know the answer, I ordered a DC330B XRP 18 Volt regular Jig Saw for $105.00. The box said DC330B XRP, exactly what I ordered. When I opened the box and inspected the Bare Tool, I noticed that it was all scuffed up, and not even the right tool, it said it was a DC330. It looks like someone swapped the tool. I called Amazon to complain about the error and they sent me a paid postage through my email address....I haven't heard anything since. my email address is dwightbyron@hotmail.com
2037918
Mine came in a hard case about a year ago, although this definitely looks more like a bag. DeWalt could be switching formats, because my dad got a set with hammerdrill and impact driver about six months after I got mine, and it was in a bag. It could be that DeWalt is switching formats. Not to worry, though. From my Dad's experience, the bag is quite sturdy and arguably more convenient and versatile than the hard case.
837809
Carol H., Thanks for asking my opinion. My DEWALT DWd520 I/2 inch drill only came in a small box, just big enough for the drill itself. If this is a gift for a male, tell him it has enough power to snap off a 1/2 inch DEWALT bit with a straight shank. Enjoy the drill !!