My toy box is missing the shocks that hold the lid open. Will you send just those?
243841
I'd like to know the same thing. We had one break off shortly after we assembled it. It works fine with one, but two would be better. We definitely like the toybox.
243842
Send it back and get something else. This toy box is cheap. I sent 2 back before I gave up.
581942
I don't know that either. the seller some how can find the parts but doesn't give any info out as to where. do you still have your box? maybe the info is on that.
950101
So sorry for the bad service. We are just now putting ours together as we have been on vacation. I will be sure and make sure I have all the pieces before I start thanks to your question. I hope you are able to get those pieces
1166239
yes its orginal, but when they sent the box some parts are missing. Don't buy this crap as you might be disappointed.
655590
Nothing can be done. Unfortunately you received a defective toy like i did. The only thing to be done is to return it. I didn't want to go thru that trouble and crossing my fingers I ordered a second set which came in good condition. I don't understand why the company doesn't make sure all the parts work before shipping.
1057331
Good afternoon, Unfortunately we do not carry the required part is our stock. Kind Regards, Customer Services Spares4Appliances
1627953
I could send them out tomorrow, I have them in stock but I will not promise that they will be there by Halloween. I guess it depends how fast FedEx would be.
2115219
Although I did not have this problem, I would suggest calling the seller and they will likely mail you the missing part.
1905449
Send a picture of the damaged toy to the company. They will send you a replacement.
37392
Sorry Tidda, but I am just a customer like you and just provided a review for the product. You will have to contact the manufacturer or distributor of the product to obtain the part you are missing. I do not have that contact information.
694379
I am sorry I can't help. This was a present to my grandson in the States and I never saw the box.
1027335
I doubt u can. Send the complete box back and get a new one, that is what I would do.
59003
Sorry I don't have the packaging anymore. The toys were a gift so I don't have them with me
863753
I had the same problem the last year! I only got one box. It said 2 of 2! But when I called to Amazon they send me two new boxes 1 and 2 in only 3 days because I have my son' birthday Party at home.Scott Bueling I need to ask you something please can you send me your email to my email ? My Email is jesaor22@hotmail.com.
1232733
I ordered the same toy and I also was missing the plastic bag for the doctors tools. I called Amazon and they send a brand new one out with all pieces. No hassles. There definitely is a bag though.
1173214
i did not unwrap the box yet i got it for a future toy project sorry i dident help you
1589788
No. I only have what was originally shipped. I would contact the manufacturer directly