Hello I bought this vaccum cleaner from Amazon LLC on April 1 2014. After 3 or 4 uses this vaccum cleaner does not work? I have passed the re
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I also purchased this and love it! My vacuum works so well. Perhaps yours has a glitch or is a lemon for some reason. I know one thing, the manufacturer stands behind their product. Simply contact them through their website and let them know what has happened. They will definitely help you out.They are a family owned company with great values. Contact them!
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My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look for another brand vacuum if I had it to do over. My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look... » Read More My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look for another brand vacuum if I had it to do over. « Show Less
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It seems to work pretty well. I love this vacuum but i've already had trouble with it and is now being repaired. I bought it in April... It does have a good warranty and i expect it will be repaired and will work great!
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I have an older version for more than 8 years, use it at least 10 times a year and it works perfectly. I would contact the manufacturer asap and make lots of noise, politely of course, since you have the option of reviewing the product online at various sites including Amazon - that should get their attention.
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Hello,I got this vac and have had no problems. There was a bit of a smell the very first time I used it, but by the second time there was nothing noticeable. Mine has been a wonderful machine to use with absolutely no problems. I hope that you have the same experience.
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I just purchased the SteamVac Spin Scrub and used it a month ago and it worked fine. Tonight, the recovery tank did not fill up with any water; hence I got no suction and my carpet is soaked with the cleaning fluid. What did I do incorrectly?
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Machine is a piece of junk. We went thru three of these and finally said that is enough. Suggest you do a descaling with a good quality descaler. Looks like your mechanism is beginning to clog.
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After moving the purifier several times while vacuuming, mine has also developed a louder whirring noise. It is obvious at all levels. Level one used to be very quiet, an almost unnoticeable hum, but now it sounds like the motor is grinding and working overtime. As it's been less than a year, maybe less than half a year, I am planning on speaking to the manufacturer about it.
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I have vacuumed it a couple of times.i am thinking about 2 or 3 times with the vacuum is about it.then have to replace.
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I have not change, and I have only owned mine for six months. My red light went on and I took my vacuum cleaner only once to clean.
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Wish I could help you. The unit stopped working completely the third time I used it, just past the 30 day warranty. Amazon was nice enough to make it good and refund my money. Great company, Amazon.
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I just keep an eye on mine every time I clean the machine. I did not replace it for 10 years, but it got pretty dirty. I don't use my machine any more than 2-3 times a month...until I need a good cleaning. I've been told that the dirtier it gets the better it works as a filter, but I'm old school: I won't let it get that dirty again. I suggest, if you use the machine often, replace it at least once a year. Of course, you can always go to the Hoover website and investigate their FloorMate instructions. Happy cleaning!
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Ok, I THINK mine is finally fixed. I had to send it in for repairs (thank goodness they have a 5 year warranty!) The tech comments are: Found motor malfunctioning. Replaced motor. Test operation. Found problem with air flow and filters/repair/replace filter.Test and verify good air flow and suction OK. Bad motor causing damage to filter.I just got it back last night and have only used it once but the filter didn't pop off!
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I tried to clean as directed and it failed almost immediately. The next one I just rinsed with water alone and it lasted longer...(a few weeks - maybe 5-6 uses)
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It sounds as if you need to clean the filter. This vacuum is sop powerful for such A small appliance. I need to clean the filter very well after each use. I also put this filter in the washing machine about once a month and it comes out looking like a new filter. So, try emptying the filter more often.
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I have had it for 14 months. I used it earlier this week. Today, it does not work, will not turn on. Checked all electronic connections, they were clean and tight. It is 2 months out-of-warranty, nearest Panasonic Svc Center is over 250 miles away. Even before this incident, I could not buy bags locally. Had to special order them and it took forever to find a supplier, even tho I live in a major city. I was not happy with that, but "Hey, it is a great vacuum cleaner!" Not any more. A vacuum of this price should last more than 14 months, especially when it is used once a week! Update, 2/20/15. Used a local vacuum cleaner repair company. There is a circuit board in the on/off switch. A rheostat burned up. I had them bypass that, which meant it would be only one speed, HIGH. That's okay. It works now. Cost $69. Hate to see what a new circuit board would have cost.
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When I rinse mine with water and dry it for 24 hours it has really good suction.... That doesn't sound right. Maybe you could try a new filter to rule that out, but to me it sounds like a problem with something else in the vacuum.