How do you replace the battery when it dies? Do you have to mail the rice cooker back to the manufacturer to have a new battery installed?
244617
Mr. Choy, unfortunately, I can't answer your question. I checked my cooker and cannot even find the battery. Also checked the internet but received no help there. However, I will contact a friend who lives in Korea to see if he knows the answer. According to my manual, the lithium battery should last for three years. Not sure how to reach you once I get a response, but I will save the email from Amazon and try to post a better response at that time.
1965376
Sorry about your cooker. I purchased mine for Xmas of 2012 and its still working. The only suggestion I have is make sure the plug is secure in the back of the cooker. Try a different outlet as well just in case you have a GFI circuit and its tripped. I hope it comes back to life for you. Since it'd only 3 months old maybe Amazon will replace it for you or Nesco should honor their warranty. Good luck. John
240183
There are some guides online to tell you how to replace the battery. It involved de-soldering and soldering, so really only do-able for advanced DIYers. I tried and failed (but learned a lot about soldering on the way, so the $15 I invested was not completely wasted). Of course doing so will also void any warranty, so it's really only something that you will want to attempt if you have nothing to lose.
821591
If there's a way to change the battery, I couldn't find it. Mine died after about 4 months. I like the unit, so bought a new one but if its battery dies as soon I'll have to try another product.
727927
just keep it plugged in to the usb, I can't see how to replace the battery, no answer from vendor.
1997756
There are some batteries that can be replaced. There is apparently another internal battery that can only be replaced by sending back to factory. It is claimed to have a long life.
1222061
Did you ever figure this out? Mine died and I'd like to try changing the batteries but I also don't want to invest much, in case that's not the issue.
558523
I got a hold of the company directly and they sent me another battery. The first one died about 3 months after getting it and so did the new batteries. Love the knife but the batteries are no good. You can try ebay. Someone may have some extras.
556639
You replace it. Extremely easy to do, just slide out little tray at tab. Got 2 replacement batteries at Walmart for $4. The original battery lasted 2 weeks for me & I used it around the clock (15 minutes on & 20 off) for 3 days for siatic pain.
819407
Check batteries. If batteries are not problem contact company. I am unaware of any warrantee, but if you have proof of purchase and date of purchase and your appliance is not more than perhaps 90 days old you should be able to get it replaced. I am very satisfied withy my purchase and have had no problems using it.
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.
1427670
If it is a new unit, try a different new battery (as the battery could be defective), followed by a different new unit.If it is an old unit, I would suspect it has failed (i.e. reached its lifetime, say over 5 years), and needs replacement.
1356785
It is a built in Lithium battery. So, I'm assuming no way to replace it. They are asking me to assume the charge of shipping and send a $9.95 check for possible repairs because mine stopped working. That would probably be what you would need to do if yours needed a new battery. Since I've had mine less than 6 months I'm not a happy camper. Probably will not send it back. (This is their idea of a guarantee, I guess.)
1864400
Try inserting a new battery. When I first received my unit, the battery was dead. Good luck:)
819408
I've used my for years with no problem at all. I would contact Amazon directly, but there must be a place to replace the battery. No? (I'm not home to check.) if not, Amazon, I'd check with the OXO company. I hope you get this figured out, because I use mine all the time and LOVE it.
1364566
I need to replace one of the batteries. Unit was purchased in November 2014. How do I get a new battery? Floyd T
750640
Probably not a useful answer ... but maybe check with an authorized Krups repair location: http://www.krupsusa.com/repairs. But it's liable to cost almost as much as a new one and won't have a good warranty. Or maybe see about replacing the electronics yourself, if you're handy: http://www.ereplacementparts.com/krups-rk7009507d-rice-cooker-rice-cooker-parts-c-144838_145181_145206.html. Seems that "electronic board" is only $17 though there is risk that will not fix it...