I bought one, but it's not working. The light is on and turned it to heater high but never heated. How I can make it heat.
258646
There is not much to the unit, so if the light is on and the dial is to high, you may just have got a faulty one. I would try another outlet, in case there is a minimal power issue on that (to be sure), otherwise if its not heating up on your first try, it maybe defective.
668717
Hmmmmm I never tried mine until I installed it but that don't sound good. You made sure you had somthing in it to heat up because if there is nothing inside you won't feel any heat.
358944
The one I recieved does not heat up enough to even take the time to turn it on. I can barely feel any warmth at all, i will be sending it back.
1963433
Tried it once with another heater and was not too successful. In fact that is how I ended up purchasing this one. The other one got ruined and I threw it out. You can find instructions online if you research the subject.
1547502
I had this problem. Took off the cover & had an exposed wire that was shorting out. Ran new wire to the heater. Working fine.
986624
When mine stopped working, I asked my father (who was a small applicance repairman back in the day) to look at it. He told me it's a "closed system." He couldn't get the unit open to even look at it, let alone repair or replace it. Not sure the manufacturer could help. When I called them about mine, they told me that amazon would replace the whole thing - which they didn't. Amazon told me they don't carry this heater anymore and instead, gave me a refund.
1422009
Same Here Patricia. We just got ours last week and we let it sit for hours then turned it on and nothing!! It won't get cold, won't turn on and if it does have a light...it's not working either. I'm sending it back. Good luck with yours.
2072084
It takes a lot of power so make sure you have a heavy enough electrical cord attached to it. The heating element could also be bad. Mine had a faulty temperature gauge that never got past 100 degrees, no matter how hot the temperature was so you could also check that using a different thermometer.
1433109
Turn knob on right.............Heater is cheap made....if you have not bought it.....don't
658340
What is it doing? One of my controls doesn't shows a constant light. It lights up and then that goes out. The mattress still heats. Other than that, I would say to check all the connections.
1486250
My unit has not over heated. If its really hot, I would think it is a defective unit.
19292
1. Is it plugged in to a functioning outlet? 2. Is it turned on (light on after pushing top left button on control)?3) Have you selected a temperature (bottom right button on control)? If the answer to all three is positive, your blanket may be defective (mine works when all answers are affirmative)/
917946
that has not happened here with mine. Every item has come out perfect. I'm thinking you have a defective one that does not heat up enough.Oh Dear, now that is a hassle.
2259528
The heater on mine doesn't work either, I threw away the box otherwise I would have retuned it!
1327587
Mine stopped working also as seen below. Lights on and no steam. Emailed the company then decided to use a syringe and push air through upper tube. Did it twice and steaming!
1051176
I did not do anything special. I unplugged it for a short time, switched it off, plugged it back in, and switched it to low. I haven't tried that one on high again since low seems to do the job of providing heat.
19291
Make sure you have the connection ito the blanket right, because if it's not the blanket will not heat up at all. that's what happened to me, it can go in two different ways but only one way works...