Are all the unhappy reviewers speaking of this Product? It seems some reviews are on the As Seen on TV retractable hose?
254707
I think you have it right. I bought two of the 50' lengths, best utility/garden hose I have ever used. Much lighter to use and manipulate even when charged. No complaints here.
254708
I think you have it right.I bought two of the 50' lengths, best utility/garden hose I have ever used. Much lighter to use and manipulate even when charged.No complaints here.
254709
Thank You For The TRUTH!!! - The Other Hoses or The (XHose) Just Sucks!!! I Bought 2 at $55.00 Each and Both Literally EXPLODED - LOUDLY in My Face!!! Talk About ANGRY!!!!! -
254710
I have personally owned 9 of these hoses, three original and 6 replacements that the company sent me to replace those which burst at the connectors. I love the hoses, they are lightweight, but until the company figures out how to make the material stronger, they will continue to have problems like this. I finally gave up and threw all 9 hoses into the trash and went back to a standard garden hose from the home center. By the way... I think most of these positive comments from reviewers are due to the fact that they review the hose before they own it long enough for it to burst. I loved my hoses for about 6 months, but then they all burst. Sorry.... just trying to help. I have personally owned 9 of these hoses, three original and 6 replacements that the company sent me to replace those which burst at the connectors. I love the hoses, they are lightweight, but until the company figures out how to make the material stronger, they will continue to have problems like this. I finally gave up and threw all 9 hoses into the trash and went back to a standard garden hose from the home center. By the way... I think most of these positive comments from reviewers are due to the fact that they review the hose before they own it long enough for it to burst. I loved my... » Read More I have personally owned 9 of these hoses, three original and 6 replacements that the company sent me to replace those which burst at the connectors. I love the hoses, they are lightweight, but until the company figures out how to make the material stronger, they will continue to have problems like this. I finally gave up and threw all 9 hoses into the trash and went back to a standard garden hose from the home center. By the way... I think most of these positive comments from reviewers are due to the fact that they review the hose before they own it long enough for it to burst. I loved my hoses for about 6 months, but then they all burst. Sorry.... just trying to help. « Show Less
254711
The Tuff Guard is not retractable even though it may appear that way. Hose gets an A+ for me. Brass fittings B- since at least one has leaked. I tried to contact the company to no avail so that takes the hose score down a little further. Good luck!
254712
I agree---I was given one as a gift and ordered 2 more! They are wonderful. I did try the retractable last year and tossed it. OCB
254713
I like the concept of these types of hoses, but this one blew apart at the end right after I received it. So thus I didn't care for this product. I like the fact that it doesn't kink, but if you can't use it what difference does it make if it doesn't kink?
72614
After using this hose for about 3-4 weeks, I have been satisfied with it as it has performed as advertised. However, to be honest, after hearing about the various problems associated with similar hoses to the Rumford I keep waiting for a problem to occur. But...so far, so good. Hope this is helpful to you
1061316
I'm having the same problem . Don't know why . Just bought last year. Not happy with product, seems like the hose isn't long enough. Tried with regular vacuum hose and it worked a lot better but not great . Found it easier to just do it the old fashion way.
1059935
To the best of my knowledge, the hose itself does not have a release button, however with some use it will ease up. I have carefully extended it to the max length a few times before use and it seems to be easier to extend. Note that you don't it to be too loose or it will not store as well. I agree that a spring load mechanism of some type to allow for easier retraction and extension would be a good innovation.
1229635
I had the problem with the hose not fitting my unit. I returned it with in the return period, I believe it was within 30days of order date. They refunded my money no problem. But be aware that you will have to pay to ship it back which is not cheap (cost me $60 from WSH).
229136
I have to imagine there would be a better way to achieve that. First, I don't think this product is of high enough quality to handle constant pressure, it's really just a hose hook up. Second, as a tenant I would reset mine as soon as I found it.
1126305
Mark, I second what Michael said. Couldn't make the hose work in the unit I owned. It stopped working and the cost to repair was too high so I ditched the unit. While it works well the downsides are too many. I am avoiding anything from Haier as their customer service proved very poor.
1592725
Ours lasted for about 2 months then exploded. The fitting did not seem to be the issue but the hose itself was obviously faulty. Many other reviews said the same thing. Amazon needs to cease selling this product.
1269463
I'd give it a 4. I have had the whistling sound happen but only when the suction regulator on the nozzle is slightly open. (It does slide open fairly easily so -1 for that). I use it almost daily and it has worked just fine. I don't find it particularly heavy or loud and it is much less cumbersome than the standard hose. It also does not get kinked or tangled like my standard hose does. The picture currently shows a metal nozzle and mine is plastic but it fits all the regular accessories.
2206571
Answer here...I have had three of them, and they all sprung leakes. I have given up on them. Other folks I know have had the same problem. Best to order the "original" -- DapX Hose -- I have heard of no one having trouble with the DapX.
1485814
Ours works very well and makes it easy to put hose away. It seems to unwind easier with water pressure turned off.
1250183
Yup. Same thing here. They are just stock hoses. They are always terrible though. Invest in some good nommar ones
1035772
I would disagree with the other person who answered you. I contacted nexgen about one of the hoses leaking and they mailed another hose immediately and did not tequire me to return the leaking hose. I would not call that a fake company. We have only had problems with one hose and we have three.
1106651
for some reason some people, including myself are having this issue... i was able to get the hoses in and out after taking the faucet apart and using a pen to manuever the end through. however, everything is so tight that i am unable to retract the hose and use the faucet as a handheld spray. really is a terrible design i am astonished how bad it is. i am not looking forward to replacing this hose which is inevitable happen again in the next few years.
2060135
I've had mine for about 6 months and still love it. The retraction works because of a weighted ring on the hose under the sink, so that should stay in working order.
255919
My suggestion to you is not to buy these expandable hoses that consist of the plastic fittings. I've experienced first hand that this hose is nothing but garbage and everyone that I know that purchased one had the same problem (leaks). Continue with the heavier but reliable hose until some company can produce a reliable flexible hose that will last for multiple years.
958438
Shark has them BUT I called them yesterday on the same issue. There are sending me another hose. Maybe they have had problems with the hose. Mine came apart from the connector piece. If your issue is the same go on the website and get the phone number for parts.