Is there any warranty/coverage via your company or the manufacturer, for this item regarding accidental damage?
253782
When you purchase the item they give you option to purchase a protection plan
253783
i tried to get mine turned in and repaired, they supported no costs and the cost of shipping it plus the repairs are well more then what your paying for
2224727
Yes...Mine had some damaged, and after calling the company, they replaced it, at no charge...You should call them, Good luck, Bily
1917711
I highly doubt you could repair it or that a warranty would cover it unless it was a factory defect. At least you aren't out lots of money like if you purchased other like brands.
275401
I wish I could answer your questions but I have the same concern.There is no information on contacting the manufacturer regarding the warranty.
1025752
Yes, the manufacturer provides a 2-Year Limited Global Warranty, and has a 1-Year Accidental Damage Warranty if registered within 60 days.
1362890
Yeah that is not normal. You need to check in with the manufacturer and make a warranty claim
1259814
The company may have repair parts. It is unlikely it can be repaired under warranty.
1890570
Go to squaretrade.com and check I do not believe so!Now they will no longer cover accidental damage as well!
2220165
There should have been a warranty sheet with this product. I don't know it will be covered because its outside the normal wear and tear policy from what I remember. Its not a manufacturer's defect it was dropped. You could change the light bulb to see if that is the problem. Many times when the item is dropped the bulb is the first thing to go.
1120387
Hi! I purchased this item one year ago. I did not pay attention to the warranty information, so I can not answer this for you unfortunately. The item worked great, therefore we didn't worry about it. It came brand new, with all original packaging, twist ties and so on, so no, no signs of damage or wear.
193630
I have without thinking about it and haven't noticed any damage. I would suggest that a hot pad is used to protect it.
1905449
Send a picture of the damaged toy to the company. They will send you a replacement.
525595
should be against manufacturer defects and shipping damage. check with place of puchase.
417783
I think it's still covered inder manufacture warranty call the company. I have three that are just over a year and they are all broken three broken. I would suggest finding another company for the future until they improve their product
2151993
I would contact simple human by email from the Amazon site. They might consider that it is covered because it didn't take much to cause a break or malfunction. Can't hurt to ask. Mention that if they replace it you will leave a review at amazon. Leverage never hurts, they love free advertisement. All the best.
212809
I not sure, you should e mail the manufacturing company send proof of purchase information if you have it . I have found most companies will honor the product even if it is past the warranty..
1843985
I have never used it for accidental damage but I recently read where it does cover two instances of accidental damage but there is a $45 up front charge. But again I haver never used it for that. It's great for tech support. If you have a problem and can figure out what's wrong you are free to call them at any time with a charge.