My remote is not working? Is there any trick?
263894
Are you sure it's the remote? If I remember correctly the lights can be shut off at each light. Maybe the lights are off so the remote appears not to be working. I have mine in a ceiling mounted candle fixture so it is a bit difficult to check the lights out thoroughly...sorry.
2281667
Hi,I believe your doing everything O.k. . Just that , if you are using the remote , i would try pressing the button dierctly from the box??Have a good day.
893432
This is a relatively inexpensive remote that will work. http://www.amazon.com/gp/aw/d/B00MRA0JCA/ref=mp_s_a_1_4?qid=1418175049&sr;=8-4π=AC_SX110_SY165_QL70
2079121
Check the battery in the remote. I think it's a cr2032. Replace it and see if that helps.
235858
Double check the batteries in the remote, to be sure they are in correctly. Mine is working great, and I love it.
320828
First insure the wires are connected correctly. Make sure you have good batteries in the remote, if that doesn't work move it manually with the buttons on the box. If these don't work send it back for a new one.
1455382
Yes. I purchased a replacement remote and looked up the instructions online. Very simple process.
258723
You may be able to use the external sensor that came with the unit and see if it will pick up the remote. Mine worked fine out of the box, but if something is blocking the sensor on the front of the unit, you will have to use the external one. Hope that helps
720589
Cinda, upon reflection, I would purchase a Vizio remote through Amazon. If it doesn't work,odds are it can be returned for a refund. They are good about returns. Good luck. Hansford
1085124
No, our remote still works, however, we do not use it much. If you are still under warranty I would suggest getting it replaced/repaired under warranty. If you bought it with a Visa you might have been given an extended warranty that Visa will cover.
2131223
Maybe you accidentally erased code previously setup for the other remote. You will probably have to reprogram it (the older remote). A very good short video showing and telling how to program it may be found at the following link: https://www.youtube.com/watch?v=aORPeq9j2MM
2136751
Are you saying the remote would not work? Or the unit itself? The unit gets plugged into the wall socket. If the remote won't work, I would contact the company.
848992
Try flipping the battery over! I had mine in upside down! Otherwise call the company. My sister got a replacement remote for a different product from them.
2095860
Be sure u r using remote properly....if u r sure its malfunctioning replace unit.
2026345
We had the same problem. Our remote was junk and fell apart. Tview wanted $90 to replace the remote. I haven't been able to get a universal remote to work with it either.
495005
I had the same problem. I had to reprogram my old remote too and did it a couple times before both of them worked.
2090762
If you already tried new batteries , then I would contact the company and send the remote back for a new one. You shouldn't have to do anything with the remote to get it to work properly. Did it work before?