I'd like to hear from the mfr (contact?) as to how to deal with water spots/calcium. My mirror is only 3 months old and is already pretty cloudy.
259749
Wipe it down with a used fabric softener sheet. Gets rid of any soap scum, water deposits, etc. Probably easier on the surface than toothpaste too.
259750
try toothpaste seems to work well to clean up water spots. Hope this helps.
259751
My mirror has not become cloudy. But there are two products my wife and I use for spots and film left by water: CLR and Lime-A-Way. From our experience, both work well on tile, glass, synthetic bathroom materials and stainless steel. White vinegar is another option. However, I do not know how any of those affect the mirror coating. I am just guessing, but I think CLR, Lime-A-Way or vinegar applied to a damp rag and then wiped over the mirror surface would clear it easily. With all that said...I would consult Michael at the source of this product. He is very helpful and very polite. And he responds quickly. My mirror has not become cloudy. But there are two products my wife and I use for spots and film left by water: CLR and Lime-A-Way. From our experience, both work well on tile, glass, synthetic bathroom materials and stainless steel. White vinegar is another option. However, I do not know how any of those affect the mirror coating. I am just guessing, but I think CLR, Lime-A-Way or vinegar applied to a damp rag and then wiped over the mirror surface would clear it easily. With all that said...I would consult Michael at the source of this product. He is very helpful and very polite. And he... » Read More My mirror has not become cloudy. But there are two products my wife and I use for spots and film left by water: CLR and Lime-A-Way. From our experience, both work well on tile, glass, synthetic bathroom materials and stainless steel. White vinegar is another option. However, I do not know how any of those affect the mirror coating. I am just guessing, but I think CLR, Lime-A-Way or vinegar applied to a damp rag and then wiped over the mirror surface would clear it easily. With all that said...I would consult Michael at the source of this product. He is very helpful and very polite. And he responds quickly. « Show Less
59561
Hi J.,We would suggest giving it a little rinse with warm water and rubbing your palm over it as it runs under water. **Additional Cleaning - The ongoing problem with *all* fogless shower mirrors is that they don't last forever, but the way to extend their lives longer is with the rinse and wipe technique above and also giving it a light wash with 50/50 vinegar and warm water. This will keep your Fogless Mirror fighting for your shaving freedom for a long time.Best Regards,JoyceCustomer RelationsCassani Company
28563
Good luck! I thought my bulb was bad and finally found one at Bed Bath & Beyond. It cost about $20. I replaced it and the light still did not work! The store would not refund the bulb. I finally trashed the mirror and bought a Conair model.
1307106
Return it for a replacement, they don't really clear up as much as claimed, if it arrives cloudy it's probably going to stay that way unfortunately, just send it back :)
301276
Hello!I bought this mirror a couple months ago and my roommate and I greatly enjoy it, but we both moved and had to take it down...I tried to save the silicone from the tube it came in, but unfortunately it got lost somewhere in the moving process. I just happened to read this post about the company sending replacement adhesives, and I was impressed by their great customer service, so I was wondering how I go about receiving replacements...I might be moving again later on this year so I was wondering if I could be given extra material just in case I do need to take the mirror down again. What's the process for doing this? Thanks!Christian Hello!I bought this mirror a couple months ago and my roommate and I greatly enjoy it, but we both moved and had to take it down...I tried to save the silicone from the tube it came in, but unfortunately it got lost somewhere in the moving process. I just happened to read this post about the company sending replacement adhesives, and I was impressed by their great customer service, so I was wondering how I go about receiving replacements...I might be moving again later on this year so I was wondering if I could be given extra material just in case I do need to take the mirror... » Read More Hello!I bought this mirror a couple months ago and my roommate and I greatly enjoy it, but we both moved and had to take it down...I tried to save the silicone from the tube it came in, but unfortunately it got lost somewhere in the moving process. I just happened to read this post about the company sending replacement adhesives, and I was impressed by their great customer service, so I was wondering how I go about receiving replacements...I might be moving again later on this year so I was wondering if I could be given extra material just in case I do need to take the mirror down again. What's the process for doing this? Thanks!Christian « Show Less
1535514
My water was cloudy for the first gallon. The instructions said something about running the water for the few minutes in order to clean everything out. If you followed this and it's still cloudy, I guess you should contact the company. Good luck!!
1137224
Wow thank u, good to know/keep in mind, i just purchased mine a couple of weeks ago. Maybe try wiping down the surface? Maybe its been de-sensitized?
655083
Yes I am having the same issues. I have replaced it twice. I wrote the manufacturer and they sent me a new base. But they are not lasting more than 3 months. They told me that they make quality products. I believe they need to go to a glass with metal base.
1658397
The time on the directions doesn't work for me either. Does part the crown image wash away when you scrub the gel off under water? If so, then you need more time under the lamp for the first side. I would do 20 seconds instead of 6 and then probably 85 on the back side. Let me know if that works for you. I had to practice a lot to get the right formula and write down everything so you can remember what works.
238740
Thanks.I should have updated this. We've been using less water and have been much happier with the results.\Anyone who is less than 100% satisfied should experiment a bit :-).-jpr
1300900
Try warm water, shake excess water off and reapply. I did that with mine and it worked. YMMV...good luck !
2073339
Emily, I urge you to please invest in another mirror . It had arrived cracked,and I was alright with that because it was in the corner. Then the whole mirror stand started getting loose and the mirror section began spinning and would not stay in place. I asked my husband to try tighten it, but he couldn't find any adjustment apparatus. Long story short....I'm looking for a new mirror. I sincerely wish I could've answered your question..
328519
Hello W. Huang, because this is a serum it will not be 100% clear. It will have some cloudiness to it and this is totally normal. Please don't hesitate to let me know if I can help with any questions you may have. Thank you, Craig
930951
This is my second Fogless mirror and none have ever got moldy. I empty out the reservoir after each use, turn it upside down on a towel for a couple of minutes and put it back in place. PS..Excellent Customer Service!
1091084
I am having the same issue with one that I installed approx two yrs ago for my Mother. It has worked well until the last two to three months, the screen looks clogged at the moment and I am trying to find out how to remove or unclog the screen. I hate to punch through it as this area is known for having stuff in the lines. Would rather not subject the faucets valves to grit if possible. Feel I have located problem but still have no solution to fix it yet.
2231754
No, I don't think it's normal. Mine was clear first time. My guess is, if you use cloudy water, there is a leak there somewhere, most likely to be the filter elements or the plugs(holes - if you use 2 elements instead of 4) not tight enough. If you use clear water then I'm not sure...if you didn't clean the elements and primed them then may be dusts would have got int there and make it cloudy...I hope this helps
961111
I cleaned it weekly with a solution of mostly vinegar and water. It's not difficult to clean. You just have to do it weekly if you have hard water like we do. If you keep up with it weekly then there isn't any calcium buildup. This is always the difficult part in my opinion. Messy as it flakes everywhere and can be difficult to remove. Hope that helps!