I purchased two of these. One has an annoying pink line that runs horizontally across the screen. Is there any way to delete this pink line?
260792
It sounds like there is a prob with the pixels.. i would return it, and get a replacement.
260793
I would say try to return it but watch out for these guys. I had the same problem and sent it back, they than said I broke the on-off switch and charged me 20% restock fee. Bought a samsung galaxy no issues.
260794
The problem is in the screen itself. The pixel row has an addressing defect. The only way to correct it is to replace the screen, which you are not likely to do. I would get a replacement tablet.
478714
I have not had that problem , But I have had a problem seeing the screen through the bubbles on the screen. The company sent me an email stating that it was a defect and they would replace the defective item if I responded to the sent email. I have yet to hear from them or see a replacement . I do not trust this company.
311957
I personally haven't had this issue, but I've read reports of screen issues like that. You might need to send it in for replacement. I hear customer service is easy to work with.
1075483
You received wrong user manual? I had to returned this item because the screen was horribly scratched as if it was a used by someone. Actually I bought two, blue and pink and had to returned both items because both was looks like a used items.
699164
I had this as well. On that white line there will be no "touch" capability on your screen as well. I returned mine a few days ago. I noticed the adhesive wasn't holding on the back side of the piece but decided to see if it would work anyway. I would just return it and reorder. I'm still waiting on my new screen
1157881
I did the exact same thing....there were thick lines across my IPad screen so I took it into the Apple Store and was told it was from my cover. I took the screen cover off and the lines were gone. Now I still get them but I just wipe them off. Love the cover except for these lines . Gin bin
579779
I have never had that problem. It is probably just your particular monitor. You need to contact Amazon and they will get you another or do something to help you out.
722992
Hi Tkh,I had the same problem as well. I got 3 black lines across the screen. I wonder how long does it take for them to replaced the lcd screen. At the same day? Thanks.
2048765
I have two LCD's and one of them does this.I returned to Asus twice and I still have the issue.It may be related to dual display.It is not the operating system or video card.
1062446
I have a similar problem.. but it's not in the red portion. Mine looks like it's separating from the black edge that meets the screen edge at the bottom portion of the bezel. Amazon is sending out a replacement as we speak but I hope this isn't going to be in the replacement as well.
1749794
We haven't had the red issue but we have had the screen turn colors and the black vertical lines happen. The unit has cheap capacitors in them. If you can solder it is a $5 fix. If you canT and you buy the new board about $120 fix. Very easy fix though. Look it up on Youtube and you can see what I am talking about. Youtube instructions stepped me through it....super easy
1006305
Mine shows pink as well I don't think the led color is a defect. The LED turns blue on full charge.
1144793
It may have been defective. My touchscreen worked, but had a greenish tint to it. I pulled it off and am using a screen guard. You should contact the vendor and request an exchange. Good Luck.
2129657
I had spots appearing in random locations on the screen. Not sure if this is your problem. I pretty much narrowed it down by googling my issue and all solutions pointed to the digitizer.
1781302
Thanks. I was wondering if you could leave it on all the time or just test the line and then remove it.
1618833
Have you tried any older systems to see if they look okay/have lag?Anyway, thanks for the info! I may have to go for this, although I'm a bit nervous not being able to return it if there are dead pixels or whatever.
1041468
That is strange. I have actually had no problems with mine at all. In fact, I really like it. Do you think you have the speed set on your mouse pointer too high or maybe the button to roll the screen in the middle is somehow stuck? Looks like you could get it replaced at least.