Just installed and it won't open during the wash cycle. I figure it must be defective.
237600
That's possible. However, before returning the item, double check that you installed it correctly in accordance with the instructions.
1107134
Tighten a little more and make sure the crush washer is crushed or remove and try again but when comes off remember where the logo is and add a 1/4 turn before starting over
1110769
Don't remember having any issues opening it. Maybe you have a defective package.
375340
Try a penny or a small flat tip screwdriver and gently lift at the seam. It should open easily.
258413
There are small screws on each handle base. Try to tighten them. The unit is under warranty and company will cover any defects if this doesn't work.
267831
Have you properly twisted the two latch tabs (one on right, one on left)? This should allow your unit to open easily
1082092
my housing is different than the picture, it's split right in the middle instead of towards the top, but there's no trick to opening it, sometimes it's just harder than others, be sure and put some vaseline on the rubber washer when you reassemble
989914
I just had the same problem, but switching the washer to domed side up helped. It may seem like the screw has gone as far as possible but with some muscle it should screw in tightly. A ratchet-type screwdriver was very helpful in properly tightening the screw while holding the nut with pliers with my other hand.
1677796
mine opened very easily--just tried again. turn it counter clockwise --push to the right where it says open
1401689
I had the same problem! It slides open in two u shaped sections as I recall. I just turned and pulled until opened up
568521
It might be installation. You do have to pull the handle straight up to open. I wasn't pulling hard enough or straight up at first.
664373
I had the same problem but it want break just pullit a part at the open slot on the sides it will take a few saconds but will come apart
60512
Gee i have 3 of them and hasn't happened. My first suspicion is maybe the bolt hole is a little too snug. I'd check if you have the same issue with the door open. Then loosen the plates a little to see if you still have the issue. Several things could cause it, but maybe when they originally drilled the holes they were a little off?
470781
It's been awhile since we put ours together. But I think there is another O washer that looks similar, I think they were mislabled, and we just switched the two and it worked. You might give it a try. Good Luck.
2240811
Sometimes you have to take the lid off and pull the pieces apart... it is made to do this when you wash it... then click it all back together and it will work.
1210000
Did you lift up the little clear door to expose the vent? It should lift up to form a little wedge. If it is still not working it may be defective. I can see mist as it operates on mine. Good luck
1677801
It is not defective, but it is very difficult to get the cover open. I just openned in less that a hour but I could not tell you what I did. it just suddenly oppened. Try to knock it gentlely, pray and do not curse. Luck.Nelson