I bought this and it had what I could only describe as "crescent moon" shaped light spots (like backlight) on the screen. anybody else notice this? Or did I buy a defective monitor.
249515
I have had no problems or issues like you described and am very satisfied with my monitor.
249516
I didn't get that on this monitor, but I've had it on other Acer monitors before. contact Acer and they should honor it under the first year warranty as a screen panel defect.
249517
I didn't have this issue, and I own two of the monitors. It may be defective, and I would also wonder which model you have (there are some S230HL models that have two DVI ports, some with two HDMI ports) as some were manufactured at earlier points in time. Personally, I'd return it and see if it was just a fluke.
249518
Sounds like a bad screen. I have 2 of theses with no issues like you describe...
617996
I find it interesting that this question came over my email a few days ago and I had also started having issues with my monitor too. For a few months when I turned on the monitor it would start going through the menus on its own sometimes changing the settings. More recently when I turned it on it would light up to start and then turn itself right off. The monitor worked pretty well for me up until about four months ago so it looks like once it passes a certain age or level of use it just stops working for some people
1490403
I don't see it unless there is light shining on it. The light from the screen does not light it up. My office is somewhat dark and the frame looks almost black. I really like this monitor.
722992
Hi Tkh,I had the same problem as well. I got 3 black lines across the screen. I wonder how long does it take for them to replaced the lcd screen. At the same day? Thanks.
2095479
I've had multiiple problems with this model. First I had the "white dot" problem. At first a few white dots show on the screen. Then every day there are more and more until the screen is a star field. The DLP chip had to be replaced to fix this. Then I had the problem you're describing. It wasn't the LED which lasts about 10 years (unlike the non-LED models which have a bulb that needs to be replaced every 3 years). It was either the motherboard or DMD board. I forget which, but I ended up paying $600 to have it fixed. It was out of warranty.
358609
I am responding to you on the one i bought . I'ts bright never had any problem with this monitor. my guess you have a defective one. sorry.
1568077
I had the XE700T1C-A02US and had some major issues with the screen - including strange artifacting, a "light shadow" along the entire outer frame of the screen, and a dark spot in the middle of the screen. Definitely exchange it. Amazon took mine back and didn't hassle me about it at all. :)
2134275
We have the same problem with our TV. The screen is normally very dim, then gets very bight. We've never had the screen go black. We have also noticed the same phenomenon that J. Wu mentioned about the lamp.Have either of you solved this problem? Were you able to exchange it?
232281
I don't remember having to do anything special when I first got my monitor, but it has been quite some time so I am not sure. Did you recive a set up disk with the monitor?. Again I'm not sure if I did or not. If not, I would go to the Dell website and click on support, and it will guide you to there downloads. I would try doing that, however, I am thinking that you probably do have a defective monitor. I would try the download first though. Kind of vague, but I hope it helps.
230862
Maybe they're phasing it out or coming out with a newer model or product. I won't recommend this particular model, even though I have the same one. It started giving me a Service needed display as soon it was almost a year after purchase. Then have to pay another $139 to have it fix. A whole lot of wasted money for a crappy product they claimed is the best. Just my 2 cents.
2181828
Yes, The LED24G45RQD also has the horrible viewing angle problem, so if you are 15% off directly viewing it, images will look like negative pictures and will be purple and black. If you are looking at it straight on, which is harder with a smaller screen it is fine.
317242
Mine got a vertical and horizontal lines at the center of the display and I suspected that the damage is from shipping since Amazon did not double box it. Anyways, just get onto your amazon account and ask for replacement then amazon will ship you a new one. My replacement is double boxed and came in within two days.
565677
Mine was a new purchase two years ago and has performed better than any of my previous monitors. I would attempt an exchange with your supplier if you had eliminated possible video card, power or cable problems. Good luck, great monitor.
1618833
Have you tried any older systems to see if they look okay/have lag?Anyway, thanks for the info! I may have to go for this, although I'm a bit nervous not being able to return it if there are dead pixels or whatever.
435665
Sounds like a defective lcd display. The one I received worked right away. U may want to exchange it. Sorry about the tools. They weren't that great. Luckily I had my own.
221496
Mine flickered SO badly, I had to replace it. I do NOT recommend this monitor. Samsung was NO HELP whatsoever. It's very likely the last Samsung (anything) I ever buy. It's too bad, I used to like Samsung products before this fiasco.
1568078
When I first turned mine on, I had a lighter 'frame' about 1" around the edge of the display that was visible on a black or dark screen. It eventually went away, but now there's a little bit more concentration of light along the left bottom edge but only slightly noticeable. I've seen the same kind of 'stage lights' effect with a retina iPad, so it's probably normal.