Any issues w/ tightening nob not working? When in use, the base pole still spins around causing the umbrella to not stay in place/provide shade.
1200026
I haven't had this particular issue, but I am very careful about not using it in windy conditions. My deck is off the back of a bi-level house, which puts the umbrella at a good height to even catch slight breezes. However, I can say that it does not spin by hand if I use the tightening knob.
1200027
I simply twisted the threaded knob hard against the pole and friction keeps it in place. I imagine it would scrape the paint if it did twist. You could drill a hole in the pole if it wish to hold it that one position.
1727274
My umbrella also has an attached pole, but that pole slips into a slightly wider but shorter pole that is attached to a cross bar base. I slipped the water weight base over the cross bar base section and then lifted the umbrella & poke into position. If your umbrella has a similar construction, it should be fine.
2283729
No, the shade doesn't touch the base, there is a metal wire form or attachment in the shade that rests on the bulb area to keep it in place.
950431
I bought this with my cantilever umbrella and it works. The post on the metal umbrella stand goes through the hole on this water base. Bottom of this water base is indented so it snugs over the bottom cross bars of the umbrella stand. Once filled with water this holds the umbrella very well. I've tried it several ways and it does not seem to matter if you put the umbrella towards or away from the largest section of water base. Once, umbrella was open and a high wind did tip the whole thing over, but the wind was very strong and I should have lowered the umbrella in that wind. Hope this helps. I bought this with my cantilever umbrella and it works. The post on the metal umbrella stand goes through the hole on this water base. Bottom of this water base is indented so it snugs over the bottom cross bars of the umbrella stand. Once filled with water this holds the umbrella very well. I've tried it several ways and it does not seem to matter if you put the umbrella towards or away from the largest section of water base. Once, umbrella was open and a high wind did tip the whole thing over, but the wind was very strong and I should have lowered the umbrella in that wind. Hope this helps.
29680
I have had no problem with my shade. I try to roll it up of stormy, but it has gotten wet and dried easily.
1447736
i would make sure the bottom piece is in correctly, and the base is secured correctly. Sometimes mine will not vortex unless I make these adjustments. If it still doesn't work, I would call customer service. Good luck!
520691
Sorry it has taken so long to respond to this question. It sounds like you have a 'twist' in the frame. This can be fixed. You need to follow the frame from the top of the tent down to where you feel the frame begin to twist and work the twist in the opposite direction until it pops back into shape. The shade should be as good as new.
618572
I haven't noticed a spinning, but I do put the umbrella in collapsed position during windy days.
1140437
I never had a problem, it just screwed right in. I just unscrewed it to check: the bottom part definitely has threads on the outside of the pole part and the middle pole has threads on the inside. Must be defective. :( Have them send you another.
1248128
Never had that issue. I only leave it installed for the time it's in use though. At the end of the day it gets taken down, and removed from the pole. Maybe try a silicone lubricant.
1949276
Canvas would not fit down over post. I filed on the inside trying to enlarge it. It appeared to have been over crimped at manufacture.The grommet broke open and came out before it was large enough to fit over the mast. I got a pair of electrical reducing washersand glued them to both sides the canvas and put them on the mast and finished the assembly, Its working very well and I have noproblems with it. The material is a very good grade and my wife and I are very satisfied. Sure beat buying a new umbrella.Don't have measurements now as I would have to take it all apart and don't want to kick a sleeping dog in the butt.. Ken Wood Canvas would not fit down over post. I filed on the inside trying to enlarge it. It appeared to have been over crimped at manufacture.The grommet broke open and came out before it was large enough to fit over the mast. I got a pair of electrical reducing washersand glued them to both sides the canvas and put them on the mast and finished the assembly, Its working very well and I have noproblems with it. The material is a very good grade and my wife and I are very satisfied. Sure beat buying a new umbrella.Don't have measurements now as I would have to take it all... » Read More Canvas would not fit down over post. I filed on the inside trying to enlarge it. It appeared to have been over crimped at manufacture.The grommet broke open and came out before it was large enough to fit over the mast. I got a pair of electrical reducing washersand glued them to both sides the canvas and put them on the mast and finished the assembly, Its working very well and I have noproblems with it. The material is a very good grade and my wife and I are very satisfied. Sure beat buying a new umbrella.Don't have measurements now as I would have to take it all apart and don't want to kick a sleeping dog in the butt.. Ken Wood « Show Less
1248127
Its been a few months since I took it down. Twisting motion with an added lubricant should work, WD-40, Dish soap or hand soap would all likely work. I do like the product as my table had too much slack causing the umbrella to move all over the place, breaking the plastic ring. and marring the umbrella shaft.
2132506
Hello, There is a bolt that goes into the pole from the bottom of the base. There is a tool that comes in the box which will tighten the bolt. Let me know if you have any other questions. This light has been great! I have it in my living room and really like it.
376102
Mine only extended and went back 2-3 uses then locked up in the non extended 8uposition as well and leaks rust water from inside the pole now too. I originally thought it just froze up in the non extended position. But after allowing at the fall could not rotate the pole and pull it to extend it either. It was very difficult on the initial use to twist it and then to pull it to extend it but after that it just locked up and wouldn't twist to the stand any longer. It's a shame because I loved the idea and the use of it the first couple times I got to use it but I just need to make the pole out of something better to wear it will not lock up or collect water inside and leak rus twater everywhere. Mine only extended and went back 2-3 uses then locked up in the non extended 8uposition as well and leaks rust water from inside the pole now too. I originally thought it just froze up in the non extended position. But after allowing at the fall could not rotate the pole and pull it to extend it either. It was very difficult on the initial use to twist it and then to pull it to extend it but after that it just locked up and wouldn't twist to the stand any longer. It's a shame because I loved the idea and the use of it the first couple times I got to use it but I just need to make the pole... » Read More Mine only extended and went back 2-3 uses then locked up in the non extended 8uposition as well and leaks rust water from inside the pole now too. I originally thought it just froze up in the non extended position. But after allowing at the fall could not rotate the pole and pull it to extend it either. It was very difficult on the initial use to twist it and then to pull it to extend it but after that it just locked up and wouldn't twist to the stand any longer. It's a shame because I loved the idea and the use of it the first couple times I got to use it but I just need to make the pole out of something better to wear it will not lock up or collect water inside and leak rus twater everywhere. « Show Less
128879
I'm wondering if somehow your umbrella was not assembled correctly, because ours is easy to open and close. My husband is a mechanical engineer, so I always leave assembly of items up to him.
1787006
Hi we live in Portland Tx, Spring and Summer can be very windy here, 3 corners are anchored to the house and one on Post cemented and then anchor to a tree otherwise the post will bend, hardware used ( steel cable, turnbuckles, anchor mounts) bought at lowes... Haven"t had any issues so far, great shade cover.
28043
The umbrella will not rotate - in a way probably good since the umbrella is rather big and any wind would move it around....Used some garden stones to keep the base in place.We just love this umbrella and it gives plenty of sun protection !Easy to install and handle !