Hi I just got this in my house Ipon this day purchased here on Amazon but not on, does not work, s help??
1308797
What is the exact problem. I purchase this unit and it works in accord with the price. Sometimes jams when down to about five balls or on first running but not a real problem
1308798
I could never get mine to work either!!Immediately gave bad review. Amazon should stop carrying these.
1308799
You will need to describe in more details about the problem. "does not work" is too vague. Power doesn't come on? Motor not turning on? Balls are not shooting? Balls are shooting only once in a while? Balls shooting at bad angles? Once you provide that information, then maybe someone can help you.
1308800
It works for me. I put 100 balls in. Turn on. It shoots balls until about 2 or 3 left.
1308801
Hi, I'm sorry to hear your iPong isn't working properly. For us to better trouble shoot the problem, please email our customer service department at CS@joolausa.com explaining the issue in more detail, along with your name and number and we will reply back to you. Thanks.
1308802
why not work? too fast or ball cannot land on table? did you use right power supply? you can re-install the system and try again.
1834208
Best bet, send it back and ask for a new one. Mine has worked fine since day one. You deserve for yours to work also. Hope this helps bro.
1385778
Check the connections. First. Then press C on the remote and if it doesn't turn on then press A. If it still doesn't turn on then there is a problem with the product
1526505
You probably need to unblug it and turn it back on. This might work. Good luck
376600
Contact the seller where you purchased it, probably have a defective unit. Maybe they will replace it for you.
1424554
I just opened this up. I've not Even turned it on. I'm sure u can get one from amazon or best buy.
1217632
Unplug it for a time and plug it back in. If that doesn't work it sounds like it is defective.
1786859
Same here. Unplugging for a night used to work. Now I've waited a full day after plugging back up and no luck. Seems like mines is now dead :(. No reset button or anything on this box
831564
I also charged mine for 24 hours, actually longer cause I charged it in the guest bathroom. Anyway, I pressed the button and while holding it you slide it up and it turns on. Maybe charge it longer and if that doesn't work it might be a defected one. Hope you can figure it out, otherwise you'll have to send it back and wait to get another one. I love mine, so it would be worth the wait if you had to return it.
1406758
Ok sorry I have had mine a while and works! I bought several items like this and used them through xmas! They all worked fine I would contact seller and ask for exchange or return? Sorry that's all I can do
993002
Sorry to be the banter of bad news, but it does sound as though you have a defective unit. The good news is you are still under warranty. Do not waste another minute; call the store where you bought it and have it returned. This device is a no brainer; you plug it up, turn it on and watch it go...the spray should work with ease and percision. Buying defective items does happen in life; sorry you had to experience that. Best wishes with everything.
2181354
Mine didn't work at all. I would call the manufacturer or the place you bought it from and ask them for help.
724756
Return it to the seller and explain the problem. They should replace it with one that works properly.
2046497
Send it back before your 30 days are up! The same thing happened to me. It did not work right out of the box, but I didn't get it sent back in time.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
289954
it could be anything, defective item, electrical problems, ect. I suggest you contact Amazon for an exchange. Mine is working perfectly till this day, we bought it about 5 months ago. I haven't ran into any problems..
427373
I am having the same problem, even brought a new battery and it still does not come on. Warranty is up, so what can I do.