Where/how can someone get the on/off switch fixed?
973781
Not sure. I have had very experiences dealing with the company. Might want to start there.
2032290
There is a repair kit they sell on Amazon. Not hard to do, if you pull the pump take the switch cover off and check to see if water got in there.You can plug the pump it and activate the switch manually to see if it is working if not buy the replacement switch. I would buy another pump and see if I could repair the old one to keep as a back up.
579018
Jerry;Other than pushing the light bulb button net to the power button, I see no user fixes. Sorry, these things can be vexing. Good luck.Al
163925
there is on off button switch. check their website for the full explanation and video on it.
92655
Their is a very small panel on the side near the top. You need to open this panel and the on/off switch is behind it
722866
There is a power on switch that is not all that intuitive. Is yours on? I had a different model ION before this one that had a burned out lamp. If so, it must be repaired at the factory; it was not user replaceable.
236900
Sounds like on\off switch is defective. Try using some canned air around edges of switch. May have a grain of sand holding it open. Just a thought. Jim
1636684
Mr. Fix says check with the manufactor for parts. If your handy try retrofitting the parts from a hardware store. How'd that break anyway? Good luck.
2127359
If you are comfortable with electronics, just replace the switch. I am thinking at the most $8 and your time.
373485
i took it to the geek squad at best buy (in london uk) and they fixed it w/ no problem, it SHOULD be an easy thing to do, but obviously it is not, it's a bit tricky, i would take it somewhere RELIABLE and have them do it, should not cost that much
281167
I can't be very helpful I'm afraid. It's unusual for a manufacturer to replace parts or offer to fix things anymore. (Which really sucks, but...) You may be able to find a business that fixes electronics that could do this for you.
1002027
call or email the company itself. according to my understanding, they'll repair or replace it for you. there is a life guarantee.
305253
had mine for several years with no problem - check wires and for good power supply (the transformer that runs it). operate the switch off/on/etc. a couple of times
1486793
Same thing happen to me make sure switch is on light/lamp I had the switch on the light/lamp in the off position Good luck
1835208
I thought mine was broke also. I tapped it in my hand and squeezed it while it was open. I'm thinking its something in the on/off switch. Once its on, it stays on though.
410980
I'm almost positive that you need all switches to be replaced. I know there is information on the smarthome web site on things like this.
264018
You dont replace the switch. Take a small flathead screwdriver and pry the button out. You will find a small metal connector that a spring holds down. Chances are that sprinf came loose. You need to find a way to keep the spring in place. I used tape. Try and get creative with it.