Not charging! I bought mine last year with tax return and now it doesn't turn on past the Visual Land screen.
1301692
Well, I have had mine 2 years now works great!! I hope you did not drop it. Or you should reset the system if it is locked up. But, if you chose to do that you may lose all that you have downloaded.
1301693
We had to toally reboot ours when this happened...will never buy this product again .It's slow to come on ,slow to go to the games slow to do anything Amazon should not even back this produt or offer it for sale.sorry
996373
Have you tried charging it? If it is not taking a charge you need to contact the company & exchange it.
222704
Mine worked right out of the box without charging. After 6-9 hrs it should be fully charged, sounds like you got a bad one
845581
Sorry I can not help you. I recently bought it and had to return it because mine wouldn't charge at all.
1800618
I would return this product to the supplier. If it is not recognized and does not charge, it is useless. Amazon's guarantee should solve your problem.
1801688
Must be a problem. Try disconnecting the unit and pressing the charge % indicator button. A digital display should light up and advise the % of charge. If it is 99-100% you should be good to go. Turn the unit off and wait for the opportunity to amaze yourself and others with the power of your "toy".
609216
Probably won't charge and its dead. Mine had charging problems which is why I sent it back.
2247215
make sure it is charged. if it is, contact the company and they will repair it free of charge. i had a problem with mine not charging and sent it back. they fixed it and i've not had a problem since.
1327732
It means it's already charged. The problem I had though, with two that I ordered, is that neither one would charge at all or even indicate they were plugged it. I ended up returning them both. I think they were scrappy refurbs or simple repages of previously broken returns, but can't prove it.
101452
I charged mine for 3 hours , but could never get it to play.I had to return mine.
1318273
Mine never charged, even after a week. Had to buy a replacement. Others had the same problem.
985703
I believe you were supposed to charge it for several hours when you first got it. I can't locate the paper that came with mine right this minute but I'm pretty sure that's what it said. In any case, it sounds like its no good and you need to return it.
656304
I am having the same problem. I cannot charge it and I'm so lost without it.
1049666
Return it, I had the same problem with this tablet....turned it on once, set it up, let the battery run down, charged it overnight and then when I went to turn it back on it wouldn't turn on. I did notice that the little light that indicates charging next to the screen would turn green when I turned it on and if I were to turn it off it would turn red. This indicated to me that it was charging but something was wrong with the screen or a connection somewhere. I know it's frustrating but I would just return it and get a refund and purchase a different one! Good luck!!
1248684
It has an issue. You cannot allow it to fully charge. If it is then the entire screen goes blank and you cannot do any thing unless the charge comes down. It works fine if it is partially charged.
1899343
If the light on the front is off, then it is not charging. Check your power cord.
1605813
You may have a faulty device. I have had mine for about 7 months and still works great. I've never had issues with it not charging, and always lasts quite a while. Reach out to Amazon or the seller for a replacement. Best of luck!