I have an 3 innotek zones receivers model M024901. My collar is not working. Is there a collar that I can purcase that will work with this receiver?
1316751
Not sure how old your current collar is. I had mine for around 8 years and it stopped working. May have been moisture from dog wearing it while going outside occasionally. I bought a replacement Innotek collar and the replacement collar works fine with the old zones transmitters and some newer zones transmitters.
1316752
Thank you for your question! While the model collar you are looking for is no longer available, the newer style Pawz Away Barrier Receiver collars use the same frequency and are compatible with your innotek zone. These collars can be found here: PetSafe Extra Collar Receiver For Pawz Away Outdoor Barrier (white box only) .
1640622
The two prongs unscrew from the receiver separating the receiver from the collar. You can use the plastic tool that is provided or any crescent wrench will work.
1686229
Have no idea why it's not working. Ours is working fine. Both collar and controllet do need recharging from time to time.
1617155
you would need 1 collar for each pet you need 1 receiver for 2 collars.. if you have 3 or more pet's you will need additional collars and rceivers
1691435
If the item is lost, I think you probably have to buy a new one. If it was defective, they usually replace it (but you have to send in the old one). If that is the case, you can contact the seller via Amazon. If you need to purchase a new one, this should be the link: Extra Collar for Esky® EP-1000R-B1 1000M Range Waterproof Rechargeable LCD Remote Shock Control Dog Training Collar System I hope that helps!
199206
I only bought one collar and it works great. I would send it back and ask for a replacement...most companies will replace it free of charge.
1274808
We did on one...it should have came with a adapter to plug into wall...if not call Aetertek or Amazon and get another one...we had a collar it quit working so we returned and got another it had a weird plug in but it also quit working so we got a 3rd one it has a normal plug and works for now...love these collars but went thru hell to get one to work!!!
65904
I had this problem too! At the botton of the block or box with the prongs there is a clear circle. You will need a screwdriver or you could possibly move it with a fingernail. Turn it and it will activate the collar.
1172250
Hi, the product description says it will work with any in - ground Petsafe brand receiver collar:
413698
The prongs on the receiver screw out. So, just unscrew them, put the receiver into the new collar, and screw them back in.
555403
Kay If you are looking for a Innotek rechargable collar receiver it is sd2225 Look at your control devise(where the wires go to to find the model number above number fits sd2100 & sd2200 may work with others also
1686231
Sorry to hear this, I have had to contact PetSafe regarding the prongs being to long and the collar strap that holds the excess collar at the end and each time, customer service was most helpful. I believe they also said that since I had the collar less than a year, they would send me a new collar strap, they also sent me shorter prongs, both free of charge. I have never had a problem with the remote or the electronic part of the collar. Customer service was extremely helpful and very pleasent every time I have had a question and it appeared that Customer Satisfaction was their number one goal. Have you tried to contact them which resulted in poor results? I do not want you to think I have a half of a brain but was the plug inserted correctly? I charge both the collar and the remote at the same time. I wonder if the battery in the remote could be bad, it is rechargeable but who knows for how long its actual life is. Hope this is helpful but do try to contact Customer Service @ Toll Free: 1-800-941-4200, this # is from the Pet Safe web site," contact us". Hope you will have satisfactory result. I always have. Good luck and I would not mind hearing if they would help. Thank you
1209471
Thank you for your question! You can find an additional receiver collar for this unit at SportDog SDR-AC Add A Dog Collar - SDR-AC
1666950
Just out of curiosity, Kendall, did you have the boundary width on the transmitter set to its maximum? And how about the correction level on the collars? The Stubborn Dog containment system transmitter may be a bit less powerful than some of the other Petsafe transmitters. Maybe one solution ($ though) would be to get a more powerful transmitter that would allow for a wider boundary, and then to use the higher correction levels available on the collar.
1008729
Sorry I have no idea how this unit sends/recieves signals between the collar and unit. I recently upgraded to the alpha 100 that has the shock and track in one collar. It's the best collar so far. I would look into that model as it is priceless for hunting and training. Have a nice day!! Aloha, Kalsey
767548
Yes one collar can work in multiple zones. You just need to purchase an extra "disc" (ZND-1000) for additional zones since the original collar/disc set only comes with one disc. There are two "frequencies" for each disc "A" and "B" so you can set the collar to respond to "A" or "B" discs (you set the disc to "A" or "B") or both. Then place the disc where you want to deter the pet from. In our case we have one dog but 5 discs (basement, upstairs, cat liter box, cat food, and library). Each disc has a radius setting for how far away from the disc (1-6 feet) the beeps/shocks happen. If you have multiple pets and each has different restricted areas then that is where the "A" and "B" settings come in play. Dog "A" (collar set to "A") will only get beeped at by discs set to "A" or "A/B" and Dog "B" (collar set to "B") will only react to discs set to "B" and "A/B" settings. So it sounds like you need at least 2 discs. Put one near the doorway of the baby's room and one near the entrance to the family room and the collar will respond to both.
1821186
I use mine on an Innotek system. Replacement transmitter actually says Petsafe. Not sure what the Petsafe directional system is.