There is a discussion about the unit producing a "wet dog" smell. How long have you used yours and have you noticed this?
1305995
I have had this unit in my kids room for the last year and it has never produced any type of unpleasant smell. So that' a NO to the wet dog smell. We are a pet free home though. Oh by the way, unit is on 24-7. We do love this unit. Hope that helps answer your question.
1305996
I've used mine for around 2 years and still going strong. Never had a problem with a 'wet dog' smell, or any other smell actually. I think the smell others are talking about comes from the foam or filter inside somehow getting wet and mildew forming. But, no problems here!
1305997
Absolutely. I actually had to stop using it due to the horrible smell. This occurred about 6 months after I purchased the unit. I even had washed out the " lifetime filter" , but it has continued shortly after. Was thinking to purchase a new filter and see if that helps. :(
1305998
Yes, though we think it smells more like a fishy smell. Bought a new hepa filter and it went away but came back after 2 years even though the hepa filter is suppose to be a lifetime filter.
1305999
I returned it because it made to much noise. We had it in our livingroom and couldn't hear the tv. Didn't have itlong enough to have any smell.
1306000
Do not buy this unit. I did not give it a good review. Buy the Whisperpure 510 by Whirlpool. It is more expensive, but worth every penny of it. Keeps the air clean and is very quiet. My daughter has had one for several years and is still working.
1306001
There is a smell, but it doesnt seem to bother me or my son. I did have this unit for one year and one week and the motor caught fire, unit shut itself off, I happen to be rained out from work this day, smelled the burning smell, pulled the plug, contacted Kaz, who I think owns Honeywell, was sent a prepaid ups postage ticket, sent back the defected one ( I believe in the maker to take back the defected product and have a tech rip it apart and find out why it did what it did to make the product better), as soon as kaz saw tracking number, they sent a new one out to me. I wanted a refund, but kaz said replacement was my only option.I will have to watch the unit now. It does work well, pre-filter grabs so much dust,dirt,hair and has to be replaced every 3 weeks. I don't mind replacing pre-filter every 3 weeks. I see all the stuff it grabs, and seeing all the hair,dust,dirt on the filter, I know it works. Maybe take some pure lavender mixed with water and spay the larger main filter, let dry and see what happens.
1306002
Haha! No, I haven't noticed a wet dog smell...BUT, I have a dog and sometimes he smells, so I'm probably not the best candidate to answer that question. Also, I purchased the unit because we had a musty odor in our old house and I was concerned about mold. It took away the musty odor completely and I swear I slept better once I started using it in my bedroom. My only concern with the unit is that it can make this crazy shaking sound if it gets bumped or moved, and then requires some finessing to get it "back on track." It's also gigantic. Other than that, it's a fantastic air cleaner for the price. Hope any of this helps.
1306003
I had it for 2 years and never encountered this. I could see how it is possible for a unit to put out a slight ozone smell, like the smell just before it rains. No detectable smells have come from my unit, however.
1306004
I leave mine on over night usually. I don't have a wet dog smell; it makes the house smell clean.
1306005
I have been using mine for over a year and, while I've had other problems with it, it has never produced a "wet dog" smell. However, it could be that humidity contributes to such an odor and I live in New Mexico where it's arid.
1306006
Had mine for 2yrs_ worth it _ no smell buy_ like my other unir_ high food button needed up Sony work_ only médium World_ manufacturer issue No dog smell works great
1306007
"Wet dog" smell? It was have some funny smell begging but not too bad, now ...I don't have any problem with it...I have it all most a year.. Love it..
1306008
Haha! No, I haven't noticed a wet dog smell...BUT, I have a dog and sometimes he smells, so I'm probably not the best candidate to answer that question. Also, I purchased the unit because we had a musty odor in our old house and I was concerned about mold. It took away the musty odor completely and I swear I slept better once I started using it in my bedroom. My only concern with the unit is that it can make this crazy shaking sound if it gets bumped or moved, and then requires some finessing to get it "back on track." It's also gigantic. Other than that, it's a fantastic air cleaner for the price. Hope any of this helps. Haha! No, I haven't noticed a wet dog smell...BUT, I have a dog and sometimes he smells, so I'm probably not the best candidate to answer that question. Also, I purchased the unit because we had a musty odor in our old house and I was concerned about mold. It took away the musty odor completely and I swear I slept better once I started using it in my bedroom. My only concern with the unit is that it can make this crazy shaking sound if it gets bumped or moved, and then requires some finessing to get it "back on track." It's also gigantic. Other than that, it's a fantastic air... » Read More Haha! No, I haven't noticed a wet dog smell...BUT, I have a dog and sometimes he smells, so I'm probably not the best candidate to answer that question. Also, I purchased the unit because we had a musty odor in our old house and I was concerned about mold. It took away the musty odor completely and I swear I slept better once I started using it in my bedroom. My only concern with the unit is that it can make this crazy shaking sound if it gets bumped or moved, and then requires some finessing to get it "back on track." It's also gigantic. Other than that, it's a fantastic air cleaner for the price. Hope any of this helps. « Show Less
236885
We have had this unit for over a year now and not experienced any of the smells you mentioned. Have you tried removing the filter and giving it a good clean, also double check that you got all the packaging off it as it has a tendency to leave little pieces stuck in the nooks and crannies.
1712851
No this is not normal. I have had my unit going on two years and I have not experienced any smell like freon. Try some soapy water around the attachments to see if you have a leak.
823103
Hi. Per manufacturer, it is normal to smell a plastic/electrical small from this unit when it is new.As you use the unit, the smell should become less and less. Eventually you should not smell the plastic/electrical smell any longer. Thank you!
353644
I had a smell in the beginning but as they say below it wore off...if it continues I would contact the manufacture for another model. Make sure to check for melting plastic...also make sure the outside doens get hot.
1688653
Because I also read complaints re: odor. I opened up the Krate and left it to air out prior to letting my dog in it. I haven't had any unusual odors, since!
1840063
I was also concerned about the smell other posters said. Mine did not have any smell to it and I talked to a friend that got hers before mine and she said hers did not haveany smell to it. I have a very active Lab and we used a metal crate first. Then switched to this one.
226567
Ours smelled TERRIBLE. It was a very moldy smell. There was no wet film though. We've had ours for a little over 2 months. We thought airing it out would help. While the odor is not as noticeable as it was originally(you could smell it upon entering the room!), it's still there. I smell it when I sit on it, and the smell transfers to items touching it (blankets, clothes, etc). Yuck!
2191527
Hello MPollack, Thank you for contacting Tools for Wellness. Sometimes a new unit will emit a light odor, it's because of the heat of the ceramic core and the outer shell of the Air Purifier being plastic. This occurs generally when a heat source is first introduced into a closed area. Please be assured that the smell is not harmful in anyway and will dissipate within 1 week, if not sooner. If we can be of further assistance let us know. Thank you ! Gail
1712852
I haven't had any issues with my unit and I doubt that smelling Freon is normal. It would indicate a leak in the system. If it's leaking Freon it's only a matter of time before it stops cooling.
1956319
I also run mine with the cool setting off for a few minutes before shutting it off to dry out the machine. I drain it regularly and don't let old water stay in the basin. There was a smell for a couple days when it was new but it went away. I'm very happy with the purchase.
2191523
Thank you for contacting Active Forever. I just talked to the manufacturer and they told me that the new units can give off a slight smell because you are introducing heat to the ceramic core. The smell should go away in about a week and it is not harmful in any way. If we can be of any other assistance, please feel free to contact us.
1620536
Mine didn't smell like any of the odors you mentioned when I got it. It still doesn't smell like that today, after 1 year of use. I occasionally air it out - without dirty clothes in it. The only issue I've ever had to deal with was I put damp towels in it and forgot. So the bottom got moldy. I just sprayed the moldy part with hot water, scrubbed it with a tiny squirt of laundry soap, wiped it down and let it dry. It's good as new. I don't know why yours has that smell.
1992739
I never noticed an odour. Have you had any issues with the supply hose coming away from where it goes into the seat? I have had 3 floods in my bathroom because the hose pops out.
1956320
Mine had the odor for maybe a couple days but if you use it frequently, the odor goes away. I try to run it with the "COOL" setting off for a few minutes before shutting it down when I am done with it. That seems to work for me as I haven't had any odor from it for weeks.
498889
I don't seem to have this issue with mine. While it does lose a little bit of the smell because the water is evaporating, It's not that much different than when first turning on. Another thought would be that maybe you are "used" to the smell after diffusing for a period of time that it doesn't seem as strong.
119262
I have 2 dog's that have access to my whole house also. I run my unit on low (both controls), and have not had any problems with either of my dogs. My house smells so fresh, even on the low setting. I was told by my dog groomer that it would be best to run it on that setting (low). I plan on putting it in my basement also, but will put it on a higher setting down there as they don't have access.