I just got my set and 3 of the boxes have 1 side that won't stay closed, it pops open by itself. Is this typical or do I need a replacement?
1311303
The only time that the lids have popped open is when I put then in and slide them forward. They hang on the grooves inside the tray. If I slide each box down into the groove at each placement then I don't have to slide them forward and that fixed the problem. I do like these boxes very much. No problem here.
201348
My sets came in the straight packing box with dividers instead of the fancy box in the packing box.Kind like bulk buying. I think that is what it means "frustration-free" packaging.
568252
I have heard some sets have bugs...I bought this set on Black friday and working flawlessly...none of the problems people mention. I would talk to Amazon....get a new set if its not too old...they are awesome for returns...so easy...I would check about replacing because things could get worse on that set you have....hope that helps!
544028
Sounds like you're not closing it all the way, you should hear a snap when it's closed all the way. I have 3 & none of them leak, they've been great!
415702
Sorry, my boxes don't have any black. You should probably contact Amazon to get a replacement.
757435
The sides do open, they have magnets, you have to push in and they pop out so that you can open them. Maybe there is a packing piece keeping it closed, perhaps the tape previously mentioned. I too love it.
267833
Turn them straight up and down, then use a small flathead screwdriver to pry it out the first time. I had to use needle nose players to even turn them the first time. After that it opens fine.
2077800
Did not have that problem. The set was a gift but she says all works fine. Might check to see if you are pushing them down far or hard enough to actually lock. Good luck!
2283026
All of mine were different. I would contact amazon about returning your set and getting another.
674719
I had a dickens of a time getting it to close as well. I had to eventually, but mindfully paying attention and pushed them together with a little bit of force. They are hard to open too. I would say I hate the aggravation of that immensely, however, that also means it isn't going to give easily if dropped!
1688902
No we have had ours for over a year now and they are as if they came out of the package. My daughter still plays with these almost everyday. We have had no issues with any of the items separating.
201350
My sets came in the straight packing box with dividers instead of the fancy box in the packing box. Kind like bulk buying. I think that is what it means "frustration-free" packaging.
1762282
Zamorra, I looked into this when I got the box for my husband. It really should not have happened with it being so new, if nothing else they should still be kind of tight to open. But the manufacturer MedcenterSystems.com should stand behind the product if they do not then they do have replacement boxes. Seriously look into it and at least give them the chance to make it right. Good luck.
2104854
Try to contact vendor and explain the situation. I have both two sets of these and I love them. Never had that happen to me but am pretty sure the vendor might be able to so something.
2072793
I actually have two boxes, different packaging. My apologies. YES! There are markings on the back of this type. I had them confused.
1216869
well, the spring clips on the side... did you bend them? like permanently out of shape? once they go into the slots, they stay spread open and hold up the plastic face. if you bent them though, i'd suggest bending them back? Can't see how the face doesn't stay up and closed unless you had bent them out of shape?
27010
My son says there was a seal on it he had to break open. He says it is the same seal on the YouTube videos made by skulshurtagultcg, who orders the same boxes and opens them in the videos.