Why does mine only work intermittently...it is terribly frustrating and a huge time waster? I have fresh batteries, so that is not it. This has been happening ever since I purchased it. At this point I am ready to purchase a different brand, seem to have negative experiences with all Logitech wireless keyboards and mice. What gives? Why does mine only work intermittently...it is terribly frustrating and a huge time waster? I have fresh batteries, so that is not it. This has been happening ever since I purchased it. At this... » Read More Why does mine only work intermittently...it is terribly frustrating and a huge time waster? I have fresh batteries, so that is not it. This has been happening ever since I purchased it. At this point I am ready to purchase a different brand, seem to have negative experiences with all Logitech wireless keyboards and mice. What gives? « Show Less
1297791
I had similar problems. I plug the reciever into one of the ports on the front of my computer and the problems went away. It looks like the range is not that far. At least that was what it was for me.
1297792
It can be because device and dispositive conecctor are very far away. Probe its more close. Use short cable USB. Please. Logitech is a very good mark.
1297793
Logitech's quality has really gone to crap lately in my experience a ton of response lag in the mouse movement and as far as keyboard goes I would notice that some letters would be completely missing when I would type something out. In general I don't even mess with wireless keyboards or mice anymore I went with a much better setup with a wired keyboard and mouse from Corsair I recommend the K70.
1297794
The two times that I have had issues with a Logitech wireless desktop, I contacted Logitech customer service and they have sent me a replacement keyboard
1297795
I have my wireless for a long time. I have had no problems with it. However if transmitter and receiver are not close, I would have problems as other are discussing. When I move them closer together it takes care of the problem. I hope this helps.
801382
For me batteries last about 2 weeks (sucks them dry very quickly). This is the type of mouse you really need to turn off after using it, something I always forget to do. I don't think it has a sleep mode, the bluetrack light is always on, even after hours of being idle, this probably contributes to the short battery life. If it wasn't for the battery life, this mouse would be very good. For now, i'm stuck changing the batteries out constantly, give the logitech touch mouse a look!
58909
Mine stopped working pretty quickly as well. I purchased mine used from an Amazon seller a few years ago. I have always had confidence in Logitech products. I don't know what happened with the Lapdesk. Sorry you had problems too.
1186551
my keyboard and mouse work great.....If yours is slow all I can suggest is to make sure the usb dongle is in range and/or replace the 2 aaa batteries in the back of the keyboard...if this does not help then I would assume the keyboard could have a defect.
478948
I haven't had that issue yet; however, I am finding out that I do not like the "touch" of the keyboard. Rather have my old large Microsoft ergonomic keyboard with the ten key attached, but it became too large for my keyboard tray. In fact the separate ten key pad has stopped working. It might require batteries but have not taken the time to find the battery compartment since I rather use the number keys on my keyboard. One other thing that has happened to me is my keyboard totally stopped working for awhile. Found out it could have been my USB port that went bad. Reinstalled in the software in another port and it is appears to be working fine now. Sorry if this isn't any help to you. I haven't had that issue yet; however, I am finding out that I do not like the "touch" of the keyboard. Rather have my old large Microsoft ergonomic keyboard with the ten key attached, but it became too large for my keyboard tray. In fact the separate ten key pad has stopped working. It might require batteries but have not taken the time to find the battery compartment since I rather use the number keys on my keyboard. One other thing that has happened to me is my keyboard totally stopped working for awhile. Found out it could have been my USB port that went bad. Reinstalled in... » Read More I haven't had that issue yet; however, I am finding out that I do not like the "touch" of the keyboard. Rather have my old large Microsoft ergonomic keyboard with the ten key attached, but it became too large for my keyboard tray. In fact the separate ten key pad has stopped working. It might require batteries but have not taken the time to find the battery compartment since I rather use the number keys on my keyboard. One other thing that has happened to me is my keyboard totally stopped working for awhile. Found out it could have been my USB port that went bad. Reinstalled in the software in another port and it is appears to be working fine now. Sorry if this isn't any help to you. « Show Less
1469783
two notes. The wireless feature goes off and on on occasion. So the Keyboard and/or mouse won't work for 30% of the time :( approx 70% of the time it works great and the other 30% doesn't work good or work at all for that matter. The Keyboard is very quiet.
1437740
Yes, I have. The pad does not work at this very moment! I use a wireless mouse. Earlier this week, it did not work. I replaced the battery and it works again. Regarding the pad, have you tried the computer's built-in troubleshooting process?
203132
Call Logitech. I had the same problem and even putting a new rechargable battery in did not solve it. Logitech is sending me a new keyboard. They were very helpful and responsive. I had my keyboard for 10 months when this happened.
2282236
The keyboard I think isn't the problem as I've had the same batteries in it since I got it and they are fine still. Now the mouse doesn't shut itself off and I've gone through 4-5 batteries in it to the one in the keyboard. If you are having a problem I suggest taking the battery out every time. Yes inconvenient but saves on the battery cost for sure. I'm lazy therefore 4-5 batteries in the mouse. There are no shut down methods that I know for either. but for the price... Try Emailing the company itself they might have a solution.
744983
Although my keyboard worked perfect from the start,sounds like yours is defective. I would return it if i were you. Sorry you had a bad experience.
359241
I had the same problem. It seems to work for me if I turn the power off in-between each use--meaning when I'm done working I turn it off and then turn it back on when I'm ready to use again. I've found that I need to do this if I have not used the keyboard for longer than an hour. Additionally, I always need to do this if I move my laptop to another room and then bring it back to my desk. This is an unfortunate problem because I really like the keyboard, except for this problem. BTW, I purchased the Bluetooth Sculpt Mouse at the same time, and I've never been able to get it to connect properly for longer than a few minutes. I had the same problem. It seems to work for me if I turn the power off in-between each use--meaning when I'm done working I turn it off and then turn it back on when I'm ready to use again. I've found that I need to do this if I have not used the keyboard for longer than an hour. Additionally, I always need to do this if I move my laptop to another room and then bring it back to my desk. This is an unfortunate problem because I really like the keyboard, except for this problem. BTW, I purchased the Bluetooth Sculpt Mouse at the same time, and I've never been able to get it to connect... » Read More I had the same problem. It seems to work for me if I turn the power off in-between each use--meaning when I'm done working I turn it off and then turn it back on when I'm ready to use again. I've found that I need to do this if I have not used the keyboard for longer than an hour. Additionally, I always need to do this if I move my laptop to another room and then bring it back to my desk. This is an unfortunate problem because I really like the keyboard, except for this problem. BTW, I purchased the Bluetooth Sculpt Mouse at the same time, and I've never been able to get it to connect properly for longer than a few minutes. « Show Less
1735612
I'd like to help very much but I'm not as computer savvy as you would hope!! However I do know this mouse is a crappy thing, it has a mind of it's own & will work if it wants to & won't!! Try another mouse to see if you get the same problem, the mouse I have also had the lights on but yet nobody was home!! Try another mouse from a friend if you don't have one & the best I can tell you is to buy another mouse that's value is $15. or more 7 it doesn't come from any part of Asia!!! Good luck & sorry you have the same bad luck I did!!!
471537
I have not had a problem with my mouse. I would try putting in fresh batteries.
1758752
The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but usually, you get what you pay for. :/ The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but... » Read More The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but usually, you get what you pay for. :/ « Show Less
108218
Every wireless keyboard I've ever had seems to lose use of keys or send erroneous keystrokes once in a while. There is a cure. Take out the batteries and gently tap all of the keys as if you were typing. It's important to hit all the keys a few times. I know this sounds weird, but there is a scientific reason for this. Wired keyboards are not connected to ground, so over time static electricity can build up on the key switch contacts. This either causes the keys to stop responding, or sends erroneous keystrokes to the wireless radio. By depowering the keyboard and typing you dissipate the static charge. I've developed the habit of swapping out the rechargeable batteries I use in mine every 6 weeks or so, and when I do this, I spent a couple of minutes quickly tapping on all the keys.
1394997
I had the same problem. It seems to work for me if I turn the power off in-between each use--meaning when I'm done working I turn it off and then turn it back on when I'm ready to use again. I've found that I need to do this if I have not used the keyboard for longer than an hour. Additionally, I always need to do this if I move my laptop to another room and then bring it back to my desk. This is an unfortunate problem because I really like the keyboard, except for this problem. BTW, I purchased the Bluetooth Sculpt Mouse at the same time, and I've never been able to get it to connect properly for longer than a few minutes.
118654
I am sorry that mouse you got is not working properly. I think that you got a defective unit. I have mine for couple of years now and it works fine.