Mine didn't come with a lumbar pillow, it's supposed to. How do I contact the manufacturer? How do I get the pillow?
1306391
Correction: There is no LUMBAR pillow. There is HEAD pillow. Contact the manufacturer and they will replace a missing pillow.
1306392
I bought mine thru Paradigm. They can probably answer for you. Paradigm Health & Wellness, Inc. 1189 Jellick Ave.City of Industry, CA91748 USATel : 626-810-2100Fax : 626-810-2166
1306393
There is no lumbar pillow. There is a pillow for behind your head. Contact the manufacturer. Mine was damaged and they quickly replaced it.
1306394
I don't think that this model comes with a lumbar pillow, look at the description again.Product FeaturesCombination inversion table and ab training system for reducing back stressExtra-wide oval tubing steel frame and 2-1/2-inch nylon backrest with memory foam10 different inversion locking angles; inverted hand grips for maximum stretchHeight-adjustable frame up to 6 feet 6 inches; supports up to 320 poundsRemovable lumbar pillow; measures 35 x 62 x 58 inches (W x H x D); weighs 111 pounds
1306395
I did not recall that it came with a lumbar pillow and mine definitely did not have one.
1306396
Mine did not either. When I purchased mine the pillow was not included, and I knew that. I was able to purchase it separately, but I did not need the pillow anyway. As far as returning the table, no way, not worth the hassle. I love this table.
1306397
There is no lumber pillow with this Ironman inversion table. There is a head pillow. Mine was damaged. I contacted the manufacturer and they promptly replaced it.
1306398
I had two units. One had the pillow, the other didn't. It was either taken off or added to the production units. I found the company to be very helpful. Try contacting them.
199268
sorry it took so long to answer, i guess my amazon stuff was in my spam folder. it does not have lumbar support so i bought a heated lumbar cushion at the time i purchased the chair but discovered i don't need it because this chair fits me so well being able to raise my feet up. my lower back is right up against the back and it reclines in a lot of positions, so for me, lumbar support isn't an issue. the lumbar cushion i bought is actually bothersome but i use it on occasion if i have stiffness.
83720
I have to get another pillow cover. Problem you might ask InteVision company.
1657986
Mine didn't have it. How did the box look when you received it? It'll help in determining if it's a shipping issue or if it's from the manufacturer.
2195356
This one does not come with a pillow case. I have seen this pillow sold with a pillow case but I bought mine separately. They also sell the pillow itself in different colors.but I'm not sure if that is available on Amazon. Go to the manufacturers web site for more info.
1464330
I did some looking around and did not find anyplace that sells replacements. I do plan in the near future to replace the innards of my pillows with memory foam though. When I do I will post my results.
981426
Orig. purchased pillows & covers on Downlitebedding.com. Today, on that same site the cover is mentioned as available--under Wedge Pillow listing. But there was no listing for it. I suggest call them directly--1-855-931-3636 and ask if they will carry it again. Also keep your eye on Zulily--occasionally i have seen the same wedge pillow & cover listed there. Too bad these items are so hard to find--the cover is a definite need for the pillow--fits perfect & velcro makes it so easy to put on & take off for laundering! It is the BEST WEDGE PILLOW for quality & comfort that I have ever found.
1257038
the instructions for mine came with the item-if yours is missing I would contact the manufacture. they should be able to email it to me..
2139632
I had exactly the same complaint about my old pillow, and exactly the same dilemma as yours: which height and firmness I should specify for the new one. I'm also a (mostly) side sleeper. I believe the "right" answer will end up being a matter of personal preference. What worked for me may not feel right to you. That said, here's my experience: I rolled the dice and ordered the High and Firm pillow. I unpackaged it and thought "This thing is too big and hard" but I followed the manufacturer's reco and let it sit, unused, for a couple of days. Then I gave it a try and I found it to be perfect from Day One. 19 months later, I'm still loving the pillow.
1867659
I would recommend contacting the company to see if they have any options to make it less fluffy for you. Their customer service is amazing, truly amazing, and they may be able to suggest something that would help. It is a fluffy pillow, and we haven't had ours long enough to know if it flattens, but it is worth a quick note to them as the quality of this pillow is excellent!
1034341
I didn't get one either. Since I ordered it through Amazon, I sent it back through Amazon and got my money back. This way Amazon will know to look into this company and possibly not sell their products any more.
1242537
My suggestion to you is to call the manufacturer directly at 1-800-544-8434. It is completely washable I honestly swear by this pillow! All u do is stick it in the dryer every so often and it keeps getting fluffier.
1072144
Go back to amazon. The paperwork I received wasn't clear about who the supplier/manufacturer was when I bought mine. Mine seems to be a good product, lousy instructions, and unclear who the supplier was I just know I got it from Amazon,
642864
Same thing happened to ours. Call Britax directly. They will send you new (& improved!) ones. Just need to provide manufacture date from side of chair. ;)
568202
If the foam is shown in the picture, they should come. Apparently, they are shown in the picture, you should get them with the order. Else you can always contact the vendor.
319445
Well i got this 2 months ago and i haven't had a problem since. what you see in the picture is what i got , a very large full body pillow. i think this other person is just mad at life or need to contact them and let them know you didn't get a pillow ... I ENJOY THIS PILLOW EVERY NIGHT P.S I'M 6'5 & it get my hold body well sleeping :) . A MUST HAVE IF YOU LIKE PILLOWS ...:)
2137068
Thanks for your question, After searching this product, I found the neck pillow in black here: Duro-Med Relax-a-Bac, Lumbar Back Support Cushion Pillow with Insert and Strap to Properly Align the Spine and Ease Lower Back Pain, BlackI hope this helps!