Do I need to reset the system after I replace carbon filters? I put two new ones in but the "Replace Carbon" light is still on. Can someone help? Than
1311423
You have to hold down the button next to the replace carbon warning light for a few seconds and it should reset the timer. At least, that's how it works on the small air purifier. I assume it's the same for the larger one.
1943289
Turn it off, remove the filter, clean it (I use a little dustbuster or a regular vacuum on a gentle setting), put it back, turn it on, and press the filter button (the light will go off). voila!
878830
The unit includes one HEPA and one carbon filter. I ordered the additional filters for replacements. The carbon filter should be replaced after three months of continuous use, and the HEPA should be replaced after 12 months of continuous use. Note: The front panel has lights to indicate when a filter is due to be replaced. It glows yellow for a several weeks then changes to red, so you get plenty of advance notice that a new filter is due.
1265600
Mine did this too. I bought a whole new one instead of filters. It's only a few bucks more and you dont have to mess with the filter even if its a little wasteful.
2041929
Sorry, I cannot help you. I have never had to replace a filter at all. I wash mine, let them dry and then put them back in the unit and turn it on.
669866
According to the booklet, when to replace the HEPA filter depends on hours used, air quality, and location of the unit. In most cases the unit will need to be replaced annually, and it should be changed after the 'change filter' light comes on. For best performance change the carbon pre-filter every 3 months. It warns specifically: "Caution, do not wash and reuse the true HEPA filter or the carbon pre-filter as they will not work effectively." Having said that, I have vacuumed the carbon pre-filter with a vacuum cleaner attachment since it collects a huge amount of dust. I haven't needed to change the HEPA yet. According to the booklet, when to replace the HEPA filter depends on hours used, air quality, and location of the unit. In most cases the unit will need to be replaced annually, and it should be changed after the 'change filter' light comes on. For best performance change the carbon pre-filter every 3 months. It warns specifically: "Caution, do not wash and reuse the true HEPA filter or the carbon pre-filter as they will not work effectively." Having said that, I have vacuumed the carbon pre-filter with a vacuum cleaner attachment since it collects a huge amount of dust. I haven't... » Read More According to the booklet, when to replace the HEPA filter depends on hours used, air quality, and location of the unit. In most cases the unit will need to be replaced annually, and it should be changed after the 'change filter' light comes on. For best performance change the carbon pre-filter every 3 months. It warns specifically: "Caution, do not wash and reuse the true HEPA filter or the carbon pre-filter as they will not work effectively." Having said that, I have vacuumed the carbon pre-filter with a vacuum cleaner attachment since it collects a huge amount of dust. I haven't needed to change the HEPA yet. « Show Less
938624
Yes I had a similar issue when I changed the filter. Call the sevice and they will help you.
641704
There is not a lot of carbon in the filter cartridge but it is very fine. I rinsed mine only because I always have done it, buy it is better to rinse away the carbon dust. In other words, it takes seconds, yes.
1201867
The manufacturer suggests changing the filter every six months. I waited for a year. A light will come on to let you know the filters need to be changed. After you change them, you will need to reset the light.
873735
You need both filters. I purchased the recommended pre-filters and they are not the same and my light is on to change the filter all the time. They may be working fine but they are different. I ordered the main filter and haven't received it yet so am not sure if it will work.
1334539
The replacement light simply runs on a timer so it is likely just a coincidence that it came on now. There are no sensors that measure the quantity of water through the filter or quality or water output. Simply reset the filter reminder on the panel and wait till the next time that it comes on to replace.
917001
Hello. You just need to hold down the filter button until it resets. That should work!
1578636
Right below the red light is a recessed reset button for the light. Once you clean the filter stick a pencil or an object that can fit into the recessed button below the red light to reset the cleaning indicator. Took me an hour of fustration to figure that out >.<
2084001
Unscrew the system off. Take out the filter drain the water and reinstall. If that doesn't help call waterchef customer service they are Greta they helped me install mine
1535515
It may be the carbon filter. It will take a little time for the carbon "dust" to rinse through the system.... it's the same idea in fish aquarium filters, you always want to rinse them before installing them in the tank....
890404
First time user as of yesterday, but, in past use of other filters, I would say the insert fiber wasn't rinsed well enough or you got a "bad" one. I rinsed my 1st filter and made sure it was soaking wet and moved the carbon around while rinsing. Try netting the water surface, remove filter insert, rinse and try again. If this doesn't work, get a new insert and rinse really good before use. Hope this Works for ya' !
454291
From what was told to me from "repairmen" ...can push button next to green light, several times to reset ...light to green ....and definitely if the water tastes "funny", change filter. Manufacture recommendation is ..."change every 6 months"...but I personally am @ the 10-month "mark" and light is still green and water has no "funny' taste ... I recommend have a new filter "on hand" ..just be proactive/preventive ...