i thinnk i droped my mouse beside my desk, it was fine, i acidentally did it before, but it messed up. it turns on but it doesn't move the mouse help
1300612
Well the mouse turns of every five minutes of being idle. Just click the mouse to turn it on if it doesnt work. Try putting new batteries in or cleaning of the bottom of the mouse where the light is
2203431
My mouse like that never worked that great. After a week or so I got annoyed and threw it away. As I removed the plug from my USB port it broke in two.
491930
I had the same type situation. I did have another keyboard with usb and have mice of both kinds, so had no problem.
463675
Great question. Ironically today I got back home and didn't have the mousepad out under it yet since I was lazy and it worked on my desk. So it should work unless the surface doesn't allow for it.
468182
Hi: If the pointer doesn't move it's because the mouse has gone to sleep. If you click the left top button it should become active again. Anyway, that is how mine works. It took me a while to remember that. I would slide the mouse around and the pointer wouldn't move. Then I would remember to click the button and the pointer instantly became active. If what I suggested doesn't work, you will have to call the manufacturer. I haven't
1971514
One thing I notice is that the mouse seems to become unresponsive after a set period of time. However, all I have to do is perform a left click and it comes back online. I have rarely (if not never?) had a problem where I need to pull the USB receiver out of the computer to get it to work again.
2243260
hmm..:/ make sure the mouse has new batteries and the light sensor is working on the bottom. I also know that the little usb drive that is included with the mouse installs the device or file onto your PC so you can use it. It worked in seconds with my ASUS laptop, but im not sure about apple products.. sorry
1689273
My mouse does not have an "on" switch. After you put the battery in and put the usb adapter into the laptop click the LEFT top button on mouse and wait about three seconds - it should then work fine. If I leave my computer for any length of time it will silence itself and you must click the left top mouse button again to get it going. Great feature as it helps extend the battery life. Good luck! ** ALSO ** if working properly there will be a small red light illuminated on the underside of mouse - just flip it over and you will see it lit up if working...
2265761
Mine stopped working about 2 weeks after I got it; so I had to return the mouse. :\
1135748
that is what happened to me too the keyboard worked but the cursor didnt i checked online to see what i could too and found nothing.
1909504
I haven't had any issues with mine. It sounds like you have a short circuit happening in your mouse that's depleting the power.
2225594
My mouse pad stopped clicking as well. It worked again when I removed the laptop cover, pulled the battery aside without unplugging it, then gently pushed the underside of trackpad
1357369
I just plugged it in and it worked! Did you put in new batteries? Both the mouse and keyboard need batteries.
1033120
Well that certainly sucks. Mine works fine. If your batteries are good then you may have a bad mouse. Try it on another computer I guess. If it still doesn't work then I'd return it.
858214
This is probably because the shotty wiring in the mouse and it not fully connecting. You can file a complaint and easily get another one. Unfortunately no matter what you do you won't be getting your money back though.
600697
It probably depends on what you have plugged into it. Note that certain things won't work in this hub - I don't have a single mouse that will work when plugged into it, and mine is connected to the power supply. Call their customer service and I'm sure they'll be happy to assist (although I'm not sure about on a Sunday). Good luck, Claudio. Sorry I couldn't be of more help.
1872297
The mouse trackpad failed on two of these that we had. See if you can return it.