is the product in the original box sealed? I am a little concerned about a review I read since some of mhy orders from Amazon recently have had issue
1306273
Yes, it was sealed. It was great fir a while but then the cartridge got stuck and I can't get in touch with anyone to help me.
1306274
My product was in all original packaging and sealed. I use it all the time. One of the products that I really recommend others to purchase
349958
Mine was sealed in plastic so I would think your's is either used or tampered with in some form.
1639604
Yes all products should be new and packaging should be sealed!My best suggestion is to contact the seller for an exchange or what would best for your convenience.
1405533
mine was NOT sealed from the vet or from Amazon ... all seems the same to me ... still working wonderful for my three kitties and I will buy again from Amazon! I hope this helps.
693895
Mine was not factory new, but has been previously opened. My packaging was the same as noted by mani. I returned immediately.
994189
I received my original order and it was damaged inside the box even though it was sealed and the box wasn't damaged. The top lid had 3 deep scratches in it that were small but unacceptable to keep and Amazon sent me a new one next day that was perfect. Maybe others are damaged? My replacement is fine though.
1720344
I bought it and it wasn't sealed either, in fact the plastic it came wrapped in was a little wet. I was very suspicious and came back to this detail page specifically to check on this. Glad to see this is the first FAQ item! But yeah seems like there's no need to worry.
642227
Hi Kevin - All of our items are 100% brand new, un-used when we send them into Amazon for delivery to you. If the item came to you sealed in a black bag and then the box was still taped shut then NO. If it was not inside of a black bag and the box that was inside of the black bag appeared ripped open then you should return it. Before each one is bagged and boxed for selling the lids are opened, inspected and have the lubricant placed inside of the cap..... so it is possible that a fuzz ball from one of our employees shirts could have fallen in accidentally. Also sometimes there are small plastic pieces that get left in the caps of these from the manufacturing process, they tend to look like small fuzz balls as well. Regards, BAFX Products Support
1519783
I bought it through Amazon and it came on the original box, sealed and I am pretty sure it was the original. I don't know how they get to sell much cheaper on line, but it must be legal.
893001
The product I purchased were sealed & was the original wen that I purchased from the wen website. It depends on the seller, as I am having issues with another seller about a face product's quality.
2149092
Mine was in original packaging and sealed with factory seal - no issues. Just reordered my second bottle.
1836503
Original meaning that you're getting it in the manufactured box? No. I received it in a plain brown box with the label printed on the front and manual inside. It stated that it was new. No scratches, so I'm guessing it's "original". Other than that, superb product!
182289
When I bought mine, it was not opened. It was sealed in the box with plastic.
627697
Hello,Arun M.Is it a box of the products? The box of the product is unopened.Please examine it.Thanks.
1504728
Yes.It's sealed original packaging.If you dislike this product after purchasing from us, you can return this product to Amazom.com.Best regards,
2108801
Well it came New (unopened) but I'm unsure what exactly you mean by Factory sealed
1663871
No it's not the unit is sealed. I bought the 'membership' and it's been the greatest thing. Doesn't work no problem they send you a new one, doesn't work no problem phone Customer Service and they say the 3000 is no longer in production and they send you a 4000. Life time service and replacement for $20 at the time. Worth every penny.