How do I make the sound work? I have plugged this in and downloaded the software... when I plug int he USB cable nothing happens.
1294082
this keyboard is a controller it makes no sound. It only send midi notes and control messages. Typically, you would plug the Usb into a midi in port on a midi or audio interface with midi ports. Then you would tell your Daw software to recognize the midi it port. If you do not have a DAW you can dowload a copy of reaper, which is a trail version and reasonably priced. I use this keyboard with my IPad and I am pleased with it.
1294083
If you don't use a program then its not going to work also if you do go to settings midi and a Q49 should be there and enable that.
1294084
I don't think you've given enough information. What software do you want to use this with (e.g., Garage Band)? What kind of computer? If you're expecting sound to come out of the keyboard, it won't, it will come out of the computer.
2195846
This worked for me also. I accidentally missed step 3, but it found the headset anyway. I had trouble getting it to connect (right click on headset in bluetooth device menu -> Control then pushing the connect button), but after a couple off/on cycles of the headset and hitting the connect button after turning on, it finally connected and now I have music playing. Thanks to OP for solution.
50388
Mine is not working at all, also. I can't make it produce any sound. Tried to contact harmanKardon.com. No answer from them..
1667239
What are you using it with? I just plugged it into my machine and it shows up in my sound control panel and on audacity.
1168691
I am using mine on a laptop. Once the software is loaded it will set up the USB unit as default. It over-rides the laptop sound chip. My sound chip still works but not when this unit is on. I have solved this problem on other laptops with with cheaper usb devices that give you no-frills sound. You might want to try one of those to make sure a device like this will work. If so, I highly recommend coming back and buying the x-fi.
585951
Did you insert the blue tooth USB adapter? I use the speakers with my IMac and have problems. Try Creative web site for tech support.
1550883
Kermit, it should work as it is USB plug-n-play. If you looking for average sound then this is good, but if you are looking for better sound output then would suggest to look for something else.
543115
Yes, I purchased the same one and it works perfectly. When plugged in, the MP3 will turn on automatically and the computer will find USB drivers. You might have hidden adware, spyware and or virus(s). try a good cleaning of your computer first. It is possible the cable is bad but mine works perfecly. Good Luck!
1885898
I don't know. To make it work with a computer, you have load the software, so I would try to find a USB adapter that is plug and play
1389251
Hi Susan sorry to hear of your problem, but my first unit had to be returned to store as it did not function, the second works fine on XP and with my ROBERTS sound unit,hope you get sorted soon
397584
I think the USB only charges the unit. I have only successfully played sound with the aux
86103
Well it may just be me, but I couldn't get it to work at all. I plugged it in and nothing. I will open up a support call at some point and try to figure it out. Answer here...
45417
Mine works okay though the sound quality isn't very good. I had trouble with a flash drive that developed the problem of not being recognized by any of my computers. Found no remedy for it and the company would not replace it. Disgusting turn of affairs. Hope you have better luck. F. Burton
173290
I just set mine up and it works fine. I use the USB connection and you need to click the input monitor in the lower toolbar so you can hear it. If that button is not lit up you won't hear it. You don't have to record it. My computer has speakers attached. I have Windows XP.
369936
Plug it in, insert disc & install make sure it's fully installed. Then headset will be ready for many things. Also works for ps4. If that doesn't work then try uninstalling it & try again or unplug to plug back in. Maybe a different USB port?
1108910
I would say contact customer service but the line is perpetually down. Is the music in the correct format? Is the device showing up in "My Computer" (assuming you use Windows)? Which program are you using to sync files, if any?I would really advise you to ship it back to Amazon and get a refund because this thing is a piece of junk.
1457991
First look at see if any wires are cut or sliced. Try using another USB device. If you don't know the installer personally, he'll just give you the run around. If it still doesn't work contact Autosound directly. Mine came dead out of the box. I had to return it, they replaced the motherboard on it. My USB port works, flashdrive, smartphone etc.