Why do I keep getting the NO1 error from my cloud app? And how can i reset my password for the camera? I wrote everything down but it wont except it
1300129
no dev nor support for this product. Had been complaint with no respond and fix. My cloud app not working for 3 months now and I have 3 of this expensive and now useless web cam. I finally switched to dropcam. so easy to co figure and has continued support and dev.
713257
I could not download it because it requested a password and no came with the camera!!! SORRY
1684894
Thanks for the reply. We actually ended up returning the camera to FP after calling the help center and trying different cards. The card reader must have been broken, because the replacement camera they sent us, read all the cards we had tried in the old one... FP did send the new camera with no problem.
1289746
Double check to make sure it's not on "no flash" (lightning bolt with circle and slash through it) which youcan change by pressing the circle with the ok in the middle. If that doesn't work, turn the camera off, take the battery out,and then put back in and turn on. also make sure your camera is well charged. Otherwise, get service.
130028
Well hello there, im percy and I bought the same camera and the same thing happen to mine and when I wanted to play pack the videos it said error and couldnt do anything about it until the battery die That's why I return it back and got my money back.... hope thiss helps
954259
The camera needs to be set up initially while it is hardwired to your modem. Once it is set up "hardwired" you can disconnect and unplug and setup "wirelessly". Perhaps that is why you are receiving an error message. Also, the username and/or password are case sensitive. Hope that helps.
15237
Dear Gerald: I've got the same message error, and I Just Don't know what can I Do about It. I Have a Sony DSC HX20V and works perfectly with my old batteries. If you have some Info, I appreciate that you could share it to me.
1118200
I agree. The site is down. However, my C601 P2P is still working. One a month, I reboot my PC the reestablish a link the the camera. You might try that. lock219
1722687
Call the tech support, they were really helpful and will configure your camera for you and also answer any questions you may have. Hope this helps, Mark
1189843
What phone do you have? You need to connect the camera to an Ethernet cable, then to the router. In the initial set up, it will ask you for user ID ( default is admin), and password. The default setting is no password. You can just leave the password blank, scan the barcode, then click done. You should be able to see the image at this step. If you still have questions, please call 9724169988 for help.
1894792
Hello friend ... Until moment my camera not present any problem ... Send back for waranty !!! Good luck
1497613
There should be a manual factory reset button somewhere on the bottom or back of the camera. Most devices have them. Will be a little hole. Use a paper clip and push it in for 30 seconds or so.
1733408
Hi Michael, my apolgies for the late reply. I have updated my review and went from 5 stars to 1. Out of 2 cameras, I am now on my 3rd replacement. One of my replacements is a V2 and that one has been working well with no issues for 2 months now. I just got my other replacement last week so early days and amazingly it was a V1. I emailed them and they said they were out of V2's and the V1 should be just fine now. I am hoping I will have no more issues - they otherwise work very well.
1127320
I have not seen that error code before. I am currently using a standard 1GB SD card (not a SDHC). This camera does support SDHC class 4. Have you tried using a different SD or SDHC card?
130928
So I believe that camera talks over port 1024 do you know what I'm talking about?? Reason I say that is I set one up and only opened 1024 thru the firewall. Grab the cameras ip address and perform a port scan ending your the top of your range @ 1025 cuz there are 65k+ ports. So paper clip it it before you start in case it's messed up & let me know & will see what happens, feel free to ping me
2285089
Sorry, I don't have that camera as of yet... HooToo was supposed to mail it to me but I never got it as of yet.Sorry I can not be much help.
1330807
I am seeing Same issue. I wasnt able to take a single "background defocused" snap yet in a month. :(