How do you get this phone to work on AT&T? I bought this phone for my mother and took it to the AT&T store but they couldn't get it to work.
1314883
My mother-in-law already had service with AT&T;, so she had an old phone with an AT&T; sim card. We simply place the old phones's sim card into the new Emporia Essence Plus phone, turned it on, and it worked on the AT&T; network. Hope this helps.
1314884
I sent it to a friend outside the country, they told me that they could not get it to work on their GSM network over there, so I think the phone is garbage, return to Amazon to get a refund.Mine is outside the country, so I could not return it like I wanted to.
1915859
Alycia did you have success getting this phone to run on straight talk? You can answer by hitting the comment link below. Thanks!
488463
I have the same problem with an ATT phone. I had to download a messaging app in order to send or receive pictures. Very frustrating. Also, my phone won't vibrate when I get a call or text. It's either on loud or silent.
1935862
Hello, and thank you for your interest! However, this phone is LOCKED to the AT&T; Network, therefore it will not currently work on the T-Mobile Network. We hope this helps!
550195
I have a T-mobile sim card on the phone and it works fine. To the best of my knowledge T mobile and AT & T are GSM carriers so the phone should also work with AT & T. It will not work with CDMA carriers.
1729545
i remember when i purchased the phone, i was using an at&t; sim card. i just popped it in and could start calling right away. however, i would also email the seller to confirm as well just in case, because it has been a while since i purchased it and im not sure if the sellers are the same anymore.
1354823
I did the same thing, ordered 2 phones that didn't work--went on the internet and found the phones that matched--they will tell you !! which ones work and the ones that won't
918207
I have the AT&T; version but a friend of mine picked the T Mobile version and the SIM card was bad so he called TMobile and they sent a new SIM card. after that his phone worked GREAT. Hope this helps.
1632017
Yes, it does work AT&T. I have AT&T now and so far I haven't had any problems - however, when you get away from an AT&T coverage area it is far easier to lose your signal. If you do a lot of traveling this phone may not be for you.
1154770
Bought it. Brought to At&t worked but stuck with only 3g+ hspa. Att said they don't know why lol.
936275
ok i recently lost my phone. it wasnt a smart phone or anything but i just got a new sim card today. If i were to buy this phone, can the sim card work with it?? im apart of a family plan for atnt. i know nothing about phones. haha.
742231
I bought this phone on November 21 2011 for a gift for my friend and will not work for ATT is there something that can be done?.
498108
I have AT&T.; Every other phone, including LG, I have used with my service has worked everywhere I go. This phone did not. This leads me to believe there is a problem with this particular model of phone. I would stay away from it.
1027715
Yes, I went to the AT&T; store because it didn't seem to fit like the instruction said. The girl who helped me at the door took 10 seconds to place it and I was connected. Not all my numbers transferred so I must have not saved them to the sim card. I'm happy with the phone because I don't need the data service and I don't text a lot.
562991
ive seen the phone that works with AT&T, its the r800a, this phone (r800i) works on all carriers. but i dont know if it works on all carriers 3g, i have 3g with 900 MHz, i have not probed it on other frecuencies.
1248714
I just spent 6 hours talking to AT&T...; This phone does NOT work with AT&T.; Do not buy an unlocked version, unless all you're wanting to do is use it as a phone. The mobile data will NOT work on AT&T; from an unlocked phone like this.
1667809
I had a similar situation with that phone. The guy at the independent cell phone store unlocked it and added a t-mobile line to the phone. At that time, the phone worked on voice calls and text. However, the picture messages did not work. That was not the major problem.......That phone was unable to connect to the internet. Therefore, it tried to connect the entire time it was powered on. Draining the battery in minutes and overheating when I charge the battery.Please be sure ALL of the functions are working properly before you leave the store!