This product is defectivebydesign?
1293841
I haven't had any problems yet. I was used to windows vista so the way its organized takes some getting use to. I noticed my Chrome is not working right but the Internet icon is fine. It claims to have its own malware protection built in. No problems there so far. Hope this was helpful.
1358685
You should contact the seller of the product and explain the problem to them, ask them what can be done to rectify the problem and offer to send the nonworking item back to them.
664921
Return it. I had the exact same problem, your problem is not an isolated incident. This is a poorly constructed and deceptively marketed, defective product. The best thing you can do is get your money back and stop supporting the company so they either improve their product, or are driven out of business for failing to produce a worthwhile product.
227728
I don't know what to tell you as I have had no problems with this. I suggest that you contact Creative.
1846549
Sounds like a faulty product. Get back with the ppl u got it from. U should get a replacement. Also complain to Amazon, and write comments on the company profile abt this product. Also, maybe the company will send u postage so u dont have to pay anything, that is, if the company is a good one
1522302
Defective. You should ask for a new one. The ones I have are very well built. Like anything. Things happen. But you'll be happy once you get a replacement.
2222035
Maybe the language but the comment is true. try to get any satifaction from Creative and you will turn blue. I bought a Zen V Plus and the display crapped out..went black. This is a design flaw. Does Creative back up their product? Sure they want to charge you $25 to send it in and then decide if they want to fix it(costing more $) or replace it if they decide you didn't do anything wrong. What a joke. Don't spend money on a poor product! Buy just about anything else and you'll be happier.
1169163
I haven't noticed this happening. Tell them you think it's defective and you want a new one.
807703
The company will not. Email amazon and they will refund you and you must send the defective item back
946719
This is a common defect, you should be able to return for a replacement or refund.
2180104
I have the same problem, but have not yet reached out to the manufacturer. Not sure if it is a defect or a poor design.
1694818
You really should just return in... If it doesn't work, it's defective like 90% of other ones of these sold. Sorry. :(
2235896
I also think your product is defective. The plates should close without any gaps. I would send it back and ask for a replacement.
1899034
I've had one for over a year now, I think your best bet is to return it since I never ran across the issue it might just be a defective piece.
2164711
I had no issues with this product this is my second one. Sorry for your problem maybe you had a defective one. Ok have a nice day
1905846
Try returning it to the store. They know how susceptible this product is to failure.
1189263
My opion is to return it as I had problems with mine read all the reviews on this product and find that people have returned this item becauseof flaws! Read reviews