How do I replace the ink? I'm afraid to pull and brake the mechanism. Thanks!!
1301929
Just pull the empty ink right out. The new one will pop back into the same opening. You won't damage the mechanism.
1301930
To replace any ink tube, just pull. Hard. When inserting the refill, push. Hard! Don't worry.
1301931
I've never had the pen run out of ink before I either lost the pen or someone used it and kept it. Sorry I can't answer your question.
1301932
Twist all the way open to unscrew then pull out the used cartridge and replace it. It didn't break.
60401
I had the same issue. I took the ink out, shook it and unplugged the printer and replugged it. Good to go. Hope it works for you.
2272348
Oh my I had the opposite problem! I was getting the ink system failure message before which made me consider a new printhead. I didn't know Amazon had them so I've ordered a new printer. Since it didn't help you maybe it wouldn't work for me. The reason for my problem-using remanufactured non OEM ink, the black cartridge was leaky. I thought it would be alright after wiping off and I did print some pgs. The problem was when I tried again about a month later..that's when I got the "ink system failure" msg and nothing I did took it away!
2210605
You can try cleaning the print heads (google the model of your printer along with "cleaning print heads" and you should be able to find instructions") and try a better quality ink. It may or may not work. It did not work for me. I ended up having to replace my printer after using this poor quality ink. Good luck to you!
348059
On my Cannon there is a little plastic covering over the ink roller. Mine just lifts off. I don't know if yours is the same.
1069823
I just had this happen to me. I called Canon technical service. They talked me through removing ink cartridges, print head, waiting, then trying it again. )Don't do that on your own, there were several warnings along the way about what not to do.) Unfortunately, after I did that, I got the same error message. I was told I have to take it in to a service center. Ugh. Or, there is a "customer loyalty program" they offer with a discount and free shipping on a new printer. Canon number is: 800-652-2666. Customer loyalty program number: 866-443-8002. Good luck
932380
I believe there is a clear plastic seal glued to outside of passage where ink should go into printer.I removed that seal carefully with penknife. It is glued very well; it may take a few minutes to take it out.
1529934
I called the seller and the answer that they gave me was to just wait until the printer says the cartridge is empty then remove it and replace it. You have to physically check the cartridges to see if there is enough ink.
1763100
Do you have an online manual? All the answers can be found in it. I believe you can press and hold the STOPbutton to clear it. Check your paper and ink, too.
834317
The last time I bought "compatible" ink it was not only terrible but wrecked my drum as well. You may have to buy a new drum. I only buy Brother brand now. Even tho it's outrageously expensive.
21246
On the side of the cartridge there should be a green or black lever. You have to pull out the plastic cover from the ink cartridge then it should click in place. Also check inside your printer, it may have fell off that's why you don't see it.
555922
I am not an expert but I had a bad paper jam and I ended up almost taking the whole printer apart. I figured if I broke it and had to get a new one it would be cheaper than calling a computer tech over to fix it. Not sure if the help job aid will help - if you can access it it should give you instructions on how to get the paper out. Good luck.
1187211
It is possible to remove the ink cartridge cover without breaking it, but it is rather difficult. I just snapped off a little piece of the plastic which allowed it to come of easier. This really doesn't matter though because once you take the cover off, you're not going to be using it anymore. And, if for some reason you do need to use it, you can still put it back in place and have it functional. Hope this helps.
172465
If you are printing a lot , then go this way. But if you set up your printer and dont print a lot then it will gum up and then have troubles. I even had problems with the kodak ink here on my printer when i left it and didnt print a lot. It seem to me that I was going thru so much ink on my end here. Then I realized a helpful tip that might help you out. Here it is keep a empty printer cart handy for if you dont print a lot. That might help you stretch the ink a ways. Then on your full ink cart turn it upside down where the ink stays on the bottom and always sealed. Here I have stretch a ink cart for 4 months this way. Hope this helps you out there
2103178
Call Technical support. They have been absolutely wonderful with me on every occasion! and, the only other thing I would suggest is with the new cartridge of black in place, disconnect your printer from the electrical outlet and shut down your computer. Then, restart your computer and restart your printer to see if that makes a difference. Otherwise, call KM. They are wonderful! And, these printers are wonderful although a bit "sensitive."
1994617
The strip on my cartridge pulled straight out and I had no issue. I am not sure what else to add. It took a bit of tugging but I would be careful not to pull too hard and have it break inside the cartridge leaving you with nothing to grab. The manufacturer should replace it if you can't get it out.
288324
If the cover is cracked or broken, contact amazon and ask for a replacement. The ink willdry up and the foam will ddeteriorate. They are very honorable with their customers. My item lasted many many years. Enjoy yours.