I got the rotisserie basket and it did not come with thumb secures/ how can I get 2
1318559
I would go to Ace Hardware - or the Home Depo places should also have same in their hardware drawers. Take the basket just to be sure of machine screw thread.
1318560
At first, when mine arrived I thought the same thing. Then I noticed, what I first thought was just some packing tape stuck on the end, was indeed the screws. Now if yours was not the case (i.e. the screws are indeed missing), then I would hope that the manufacturer would supply them if you contact them . If for whatever reason they would not send you the screws, you can purchase 2 thumbscrews at any hardware store. Hope this helps and enjoy the basket!
1318561
I think the quickest way would be go to your nearest hardware store (true-value,lowes,ace,ect) and buy one or find the Mfg if in the US and e-mail them for a replacement .
1204656
It doesn't seem like they're sold separately in stores. Try contacting Kuhn Rikon, like Steve mentioned, and asking them to replace the insert.
1681793
Either something is probably bent around the basket ... straighten it out .... or ... there might be a small metal spur around the moving parts that will have to be twisted off with needle nose pliers or filed off with a small metal file. Push comes to shove, and you don't have a metal file .... try the file on a pair of fingernail clippers. (It's worked for me before) ..... or .... call "Amazon Customer Service" and they will be happy to take care of it for you with a new one.I do like mine a lot !
102882
There is a piece that you push with your thumb. It has a safety as well so you can't close on your thumb. Very easily used with one hand, I do it several times everyday.
2022970
i didnt get one either??? Why would you sell this without a pin??? Makes no sense!!!!
243642
It's been so long I forgot about the spring pin that needs to be disengaged before you can slide the grips off. There are several videos on utube that should help you. As someone else stated it did come with a tool but a credit card or any thin piece of plastic should work.
796601
I have been buying this product for years and have never had this issue like this one. Some one strong than yourself to open it :-)), or a rubber lid gripper you can find in most grocery stores. Good Luck, it's a great product!
1543911
It isn't required, but I did get two. That way I can hold on to things better. These are non slip, and easily cleaned. So much easier to pick up heavy things in the oven.
1645245
Hold the little button and turn the black part counter clockwise insert the bit and turn clockwise until you hear a click and it will be secured
890161
I didn't get one either, so I contacted them..turns out this model does not have a rack. (a mistake in description, but will be fixed) But they are all over the place where you can get one.
387892
Go into your account & find this order & contact the seller. If you see no way to contact the seller, contact Amazon using your help option to have them call you. Ask them for the seller contact phone #. I'm sure Amazon can help you get the Basket.
1912248
http://www.amazon.com/gp/product/B00B0WMDDO/ref=oh_details_o02_s00_i00?ie=UTF8&psc=1 works great. Unfortunately, it does not come with a screw to hold it in place. Go to Lowe's (or anywhere really) and find a 10-32 x 1/2 Thumb Screw. Came in a bag of two for only $0.68. Perfect fit and no screw driver needed! The thumb screw I bought is this one ----&gt; http://www.lowes.com/pd_137353-37672-880948_0__?Ntt=10-32+x+1%2F2+thumb+screw&UserSearch=10-32+x+1%2F2+thumb+screw&productId=3012554&rpp=48
44844
Mine just arrived and, in addition to the pull up bar, it comes with two natural grip handles and two loose steel plates. I guess i can figure it out but a simple instruction sheet to avoid any doubt would be helpful.
1481006
I have a spare basket. Your welcome to have it at no charge. Its up to Amazon and their lawyers if they can share our email addresses. Let me know. Mike M.
274258
I went into the Hamilton Beach site and they have a permanent basket you can buy. It had a different number than this one. Probably should check it out with Hamilton Beach to make sure.
610823
Mine was just delivered, and it doesn't have the hooks either. I suspect they've just eliminated them from the latest manufacturing runs. The picture on the box does not show the hooks; in the user guide some illustrations include the hooks, some do not. It's irritating because that was one of the reasons I bought this particular toaster oven.
736847
Did you ever find the replacement thumb latch replacements? I broke one off and I'm trying to find a replacement. I purchased new from amazon but it did not come with any replacements.