How does the remote work I seem to be having a problem with mine...
1282091
Is there a specific function you need help with? I found using the keyboard to be the hardest thing to figure out. Basically, it works like an old fashioned cell-phone in that hit a button repeatedly to scroll through the letters. Our remote is very slow to respond so this can be a frustrating process.
1282092
Hi Howard. I bought two of these devices and neither worked. I ended up buying a sony. But I can tell you that customer service from Philips was really good. Just have to call them when they are open because they don't outsource. So give them a call first. Then if they can't help return it.
167613
Never tried to open the remote, but have you checked the battery or tried a new battery? Mine was acting screwy until I did this.
234799
You have to swap out the battery/transmitter in your remote device with the one that is recharging in the bottom of the base unit. Mine lasted a couple of months before I had to swap it. Maybe that's your problem. Otherwise I don't know.
1466008
Try pushing different buttons on the remote. Mine is not in front of me but I seem to remember I had to do that. Also, make sure you have the positive and negative cables correct. You are using 12 volts, right?
1510012
Not sure what the problem is for you. I have this same television and U-Verse service and haven't had any troubles with my remotes. Perhaps you can get a replacement remote from AT&T or at least have them try a different one.
1385778
Check the connections. First. Then press C on the remote and if it doesn't turn on then press A. If it still doesn't turn on then there is a problem with the product
650971
I have the same problem. Not only that, but there seems to be an issue with the power button whether using the remote or pushing the button manually. I like its features when it works, but this power issue makes me think I got one off of the line from late Friday production run because it is crap.
473500
Hellow Jacqueline, try replacing the batteries, if that fails. Send the remote back to Amazon. GoodLuck Allen M
1575422
Make sure the volume on the box itself is turned up. I had the same issue, I thought, then after adjusting the volume on box itself, I found that the remote worked again. Hope that solves your problem.
25422
I have programmed at least four RF10 remotes with three different TV models and have not run into that problem. Perhaps it's the way the TV responds to the command.
1711614
If you are using the remote press the receiver button before changing the input source and see it that helps. It works for me.
774740
Hi, you may have downloaded the incorrect remote, I had the same issue until I downloaded the correct remote. It took a litter guess work.Joe.
626247
First, I would check the battery and ensure that there is power going into the receiver. Also check that the tiny pins are faced in the right direction. If you recently purchased this item, ask for a new remote/exchange/refund. If you can't get one, then order a new remote or receiver...I am pretty sure they are inexpensive. Hope this helps.
335473
https://www.youtube.com/watch?v=77etbCkjexs - It really is a simple set up, so it is probably a defective remote and you should get a replacement.
1650604
thank you. The one i currently have, remotes quit working, tried different ones. But think i need to replace old unit, with a newer version.
1756750
I haven't had a problem with mine I have 2 remotes used on the same tv are your 2 remotes the same model number? can you turn your tv on manually? do the remotes work independently one with batteries and one without? swapping them separately.
485688
The remote is bad. Sounds like its making constant contact somewhere. I would take it apart and blow all dust out from the inside then put it back together. If that doesnt help get a new remote.