when charging my powerocks the light doesn't turn from blue to green why is that?
1307239
With my Powerocks Magicstick Blue color means that it fully charged, when charging it is Red or Orange.
1307240
The charge colors are as follows: Empty - LED offless than 30% charge - LED red30-70% charge - LED green71-100% charge - LED BlueSo according to your question, the LED should never go from blue to green (if its charging). So if the LED is blue for a long period of time during charge, unplug the device from the charge cable and press the button. If the LED is blue, it is fully charged, but if the LED is green, then it has a charge between 31% and 70%.Hope this helps, and remember, you can always contact Powerocks directly and they will help troubleshoot issues with the Magicstick. The charge colors are as follows: Empty - LED offless than 30% charge - LED red30-70% charge - LED green71-100% charge - LED BlueSo according to your question, the LED should never go from blue to green (if its charging). So if the LED is blue for a long period of time during charge, unplug the device from the charge cable and press the button. If the LED is blue, it is fully charged, but if the LED is green, then it has a charge between 31% and 70%.Hope this helps, and remember, you can always contact Powerocks directly and they will help... » Read More The charge colors are as follows: Empty - LED offless than 30% charge - LED red30-70% charge - LED green71-100% charge - LED BlueSo according to your question, the LED should never go from blue to green (if its charging). So if the LED is blue for a long period of time during charge, unplug the device from the charge cable and press the button. If the LED is blue, it is fully charged, but if the LED is green, then it has a charge between 31% and 70%.Hope this helps, and remember, you can always contact Powerocks directly and they will help troubleshoot issues with the Magicstick. « Show Less
1307241
The charge colors are as follows: Empty - LED off less than 30% charge - LED red 30-70% charge - LED green 71-100% charge - LED Blue So according to your question, the LED should never go from blue to green (if its charging). So if the LED is blue for a long period of time during charge, unplug the device from the charge cable and press the button. If the LED is blue, it is fully charged, but if the LED is green, then it has a charge between 31% and 70%. Hope this helps, and remember, you can always contact Powerocks directly and they will help troubleshoot issues with the Magicstick.
1307242
the colors on mine are red to blue. sometimes it takes along time, 8+ hours to fully charge the battery.
1411309
My light (green) stay's on when charging. It goes off when complete. Mine only blinks when the battery is low. It sounds as if your battery might be faulty.I never use tech support on anything. They usually know less about their products than we do!
680377
The charging light on mine turns green but I leave it plugged in overnight.
1984657
I charged mine last and the light wasn't showing green. I left it on longer and eventually the green light showed up. Mine was only a year old.
959066
There is a switch on the side. Depends on the model, some don't even have a switch, but if there is one, it turns it on/off and allows selection of green or blue color. Try turning the switch on the side....Otherwise it probably is defective, or that outlet is defective.
300343
I think it's when you turn the power on and the light is red instead of green. Just happened to me. I changed the batteries and the light turned green.
2027494
All of your devices has an charger with a USB connection.Remove your cord from the plug and connect the USB cord of the charger to the plug.Next connect the other end (the small one) to your charger.Plug in to wall power outlet and in the white area of the charger you should see a "Red" light.This is a indication that your unit is charging. when charging is complete it will turn "Blue".
2248660
There is only one light in this charger. When you plug it into the device, it will turn red and then it will change to green when charged. Check the side once you plug it in. Took me a couple of looks to make sure it was functioning - I did not think it had a light myself.
1879703
its not green light on the item you get the power indicator on orange lights' -The green lights for charging and fully charged .
1666218
When I charge mine, I plug it in & turn both power buttons on. When all three lights are bright I then considered it charged.
237067
There is a green light inside the power switch. When in use, the green light will flash to indicate a need to recharge. In charge mode, the green light will flash steadily to indicate charging. Then when the charge is complete, the green light will glow solid. Quite easy to understand and use.
975055
When you plug it in there is a red light on the end of device. It turns green when charged.
592084
Sorry to hear the LED light is blue on one of the chargers. We are afraid it is defective. Others who have purchased this item and are experiencing the same problem are also welcome to contact us.
301431
Hi Tom, when charging, the recriver light show red, and if full charged, it will turn to blue.
728629
If the light comes on red then you have the right contacts, if it is plugged into the wall it will charge but there is no indicator aside from the red light. It will change to blue when it is charged.
2011102
If it is the 24BC5000TF model, then the top light located closest to the edge is the charge light and should turn green when fully charged. If it does not turn green you could have a bad battery system.
1229608
No it should be blue when attempting the connection, green is indication it's fully charged and red means it needs to be charged.