Battery compartment is broken after the first time I tried to open it. What should I do?
1285285
Amazon has a great return policy, usually. I would return it. Or call Honeywell and get a replacement.
627569
Make sure the battery is fresh and inserted correctly. By the way, access the battery compartment at the rear by the switch, not at the lens.
428720
Flip the metal piece out, you'll see a panel you can remove to reveal the battery. I think there is some kind of plastic thing to keep the battery from draining prior to first time use. Just pull that thing out, replace the panel and you're good to go.
456764
I have added a photo showing the remote with the battery compartment open. That should help.
638997
It must be broken - if you put new batteries in, should work. Contact seller.
354205
I had that happen after a year or so. I took it apart and gently lifted the springs that hold the battery to reset them to hold it tighter. It worked. AND clean the battery contacts with a pencil eraser.
790721
There are two little tabs on the back side for two battery locations. Just pull on the tabs and it will open.
1904418
I removed the battery (it's a Sony US14500VR2) myself using only kitchen utensils :-) I used a butter knife to open the unit (twist it like you mean it, but be gentle), and a pointy knife to separate the battery from the tabs that are soldered to the circuit board. No need to de-solder anything -- be careful not to damage the circuit board!I inserted the tip of the knife in the middle of where the tab is soldered to the battery, and gently separated the battery and the tab by wiggling the knife and tapping it with the back of a heavy screw driver. Once you get the battery out, replace it with something better (e.g. "Tenergy Li-Ion 14500 Cylindrical Rechargeable AA size 3.7V 800mAh"). I removed the battery (it's a Sony US14500VR2) myself using only kitchen utensils :-) I used a butter knife to open the unit (twist it like you mean it, but be gentle), and a pointy knife to separate the battery from the tabs that are soldered to the circuit board. No need to de-solder anything -- be careful not to damage the circuit board!I inserted the tip of the knife in the middle of where the tab is soldered to the battery, and gently separated the battery and the tab by wiggling the knife and tapping it with the back of a heavy screw driver. Once you get the battery out, replace... » Read More I removed the battery (it's a Sony US14500VR2) myself using only kitchen utensils :-) I used a butter knife to open the unit (twist it like you mean it, but be gentle), and a pointy knife to separate the battery from the tabs that are soldered to the circuit board. No need to de-solder anything -- be careful not to damage the circuit board!I inserted the tip of the knife in the middle of where the tab is soldered to the battery, and gently separated the battery and the tab by wiggling the knife and tapping it with the back of a heavy screw driver. Once you get the battery out, replace it with something better (e.g. "Tenergy Li-Ion 14500 Cylindrical Rechargeable AA size 3.7V 800mAh"). « Show Less
35801
I had the same problem. I took a small screwdriver and used it to pry it open
134737
reboot...re insert batteries, check their orientation. If all fails contact them cos mine works brilliantly
2076730
you can fix the battery yourself. if you have about 10 mins and a soldering iron. 1.use a small razor knife, work around battery casing cutting through the glue. corners are the hardest part. dont cut all the way through. be careful not to cut your pinkie and use care when trying to open casing. Just go slow and dont force anything. you need the old casing!!!!after opening clean off ledges on casing. the batteries have a part number on them. go on line and buy a couple. under $3 apiece. use solding iron to remove and install new one/ones. note how they are wired up and install same way,,, put back together and use just a dab of crazy glue. peace you can fix the battery yourself. if you have about 10 mins and a soldering iron. 1.use a small razor knife, work around battery casing cutting through the glue. corners are the hardest part. dont cut all the way through. be careful not to cut your pinkie and use care when trying to open casing. Just go slow and dont force anything. you need the old casing!!!!after opening clean off ledges on casing. the batteries have a part number on them. go on line and buy a couple. under $3 apiece. use solding iron to remove and install new one/ones. note how they are wired up and install same... » Read More you can fix the battery yourself. if you have about 10 mins and a soldering iron. 1.use a small razor knife, work around battery casing cutting through the glue. corners are the hardest part. dont cut all the way through. be careful not to cut your pinkie and use care when trying to open casing. Just go slow and dont force anything. you need the old casing!!!!after opening clean off ledges on casing. the batteries have a part number on them. go on line and buy a couple. under $3 apiece. use solding iron to remove and install new one/ones. note how they are wired up and install same way,,, put back together and use just a dab of crazy glue. peace « Show Less
1785600
I would take the battery out...let it sit. Then after 5 minutes put back in and see if it works OK...
2095906
Can't help. I returned it because I couldn't even figure out how to open the battery compartment!
280107
The 9v battery that comes with it is in the compartment, but is sealed in plastic and not connected (they wouldn't be able to safely ship or store it otherwise). If that's not the problem, try another battery or it might just be dead.
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.
1386940
I had the same problem and couldn't remember how to get the battery out.The unit separates at the point where the light gray meets the darker gray. Just pull hard enough at that point and the battery compartment will pull out. What probably happens is that it gets residue on the plastic or age just causes it to become more difficult due to not opening it frequently. If you pull hard enough, it will open. It is a single AAA battery that is needed.
268597
Reload program if you have access to it. Pull battery to reboot remote is another option to try.