why won't it display lights
1314523
It is terribly picky. They caution that it takes a while to develop "the touch" to get it to work. I am getting better at it, though sometimes it will light up without me even touching it! Go figure! You have to touch it like Goldilocks...not too hard and not too light, but just right! And if you can't get it to work, sit near the dingle and look at your results from the readout there.
1314524
Can't answer Davids question because the gadget never would sync any data. Right now, it is on a shelf in the closet and I no longer use the website. Really a bad, stupid purchase.
1314525
I had the same issue occasionally. I would tap and tap and tap, and nothing! So that I wouldn't end up throwing it across the room, I would just walk away from it and try again later, and it would work. I would suggest contacting spark people about it, and not take my word for it.
1314526
I used to be able to "tap" it about 5 times and the lights would display. Now I have to "tap" it about 10, but they will eventually light up.
1314527
I had problems with mine so I returned my spark activity tracker. There are more trackers out there that work better and that are accurate. It was just a lot of trouble.
1314528
Hi there,Did you tap it gently five times? That usually does it for me. If it still doesn't light up when you do that, it could be the battery, I'd try changing that next. (Be careful to get the clip well inside its little groove before you replace the top), if that doesn't work, I think I'd call customer service. I'd probably call them anyhow, and ask them to send you an additional battery. You should have received two working batteries with a new item.
1314529
Maybe a dead battery? There is trouble shooting area for the Activity Tracker on the SparkPeople website.
641668
Make sure your usb port is supplying 5 volts. Lights should be on when charging, if they are already or reach fully charged no lights.
1917330
I would make sure the bulb is connected. Otherwise, it should just turn on. If not, I would send it back. :)
1593768
Sorry, I tried.I can't find lights that are on.Try putting the part number in google images.
1491941
Did you remove the plastic tab in the battery slot? If so, you may have bad batteries. Otherwise just push the button on the light module to choose the light pattern. Good luck!
1486796
Try 2 things: Check the switches on the light to make sure they are in the on position. Check the light bulb.
1624126
Mine worked fine. Maybe its the light bulb that needs to be replaced. I don't know how to do that. Return it if you can.
331818
I have one and I'm pretty sure it is just a light sensor. without messing around with the electronics it only lights up if it is dark.
1079626
Sorry but you have to test The circuit maybe The battery is dead try with another battery. Mine is weak it only light 3 hours.
1539739
Since this is a powered hub, you must ensure that you have it 'powered up' Mine had a small red LED that lite when it was plugged in. If connections are good, and your LED is lite (and unit still fails) you need another one.
1083593
Either you connected it wrong, or you have a dead battery. The two lights should be indicating a problem with charging.
1994414
I have the same question. Looks like the lights are gone with out notice. In fact I thought it's not working since there to light, but looks OK afterwards. What is disturbing is that as an owner of old model I was not aware of the missing lights...
1062324
You have to make sure you screw the light bulb on right if not it will not work. I had the same issue.
476031
Like some of the other responses... It sounds like a power supply issue to me. Check the power line to the controller is aligned correctly. Confirm that the controller has power (the lights are on). Be sure to turn on the power switch. Be sure to push one of the cycle buttons. Good luck.
1262160
Your display should have a blue background and should be super easy to read. Perhaps try replacing the battery and if that doesn't work, I'd request an exchange.
1036681
I've consulted with an electronics technician. He says a part that controls the power to the LED is the problem, but it'll be tough to identify and replace (and cost more than the light itself). The LED on mine is actually still good (it lights up dimly, same as yours).
793886
Make sure it's unplugged, unscrew the face plate, and examine the lightbulb. It may have been loosened from the connection or it may have broken. The bulbs are expensive so in the future be really careful not to drop it.