how do you get the lights to work? tryed hitting the light button and on the remote but nothing happens?!
1319685
Hello John Thank you for your inquiry. You would first turn the lights on by pressing the button labeled "Lights" on the front left side. Once the light button is on you can adjust the color of the lights by using the remote provided.
238817
I tested mine by going into a normal lit room, turn it on, then turn out the lights in the room, making it dark and then seeing if the light came on. That is how I tested it and it worked exactly as it should.
67746
We had the same problem. I have two lanterns, one is fine. we do not use the lights, but have to activate the spray by physically pushing the button in front of unit. after that the remote will work. the perfect one hangs on a stucco wall, the difficult one hangs on a aluminum patio frame.
2257676
if the lights went off,probably broken!send it back for a new one.mine is working perfectly the lights are on everytime.check it out too if there is sound coming out the speakers.if not,simply send it back coz that thing is broken!
476031
Like some of the other responses... It sounds like a power supply issue to me. Check the power line to the controller is aligned correctly. Confirm that the controller has power (the lights are on). Be sure to turn on the power switch. Be sure to push one of the cycle buttons. Good luck.
818396
Aimee, My remote never lit up, except for the small green light under the channel (A/B) switch. That's the battery indicator and I know you've switched the batteries in the remote. It's very possible there's a loose wire/damaged circuit. One of two things you can do. If you're adventurous (and lucky), open up the panels on the remote and look inside to see if there are any loose wires, connections, etc. If you're smart, get in touch with customer service at Amazon. It's possible you received a dud and it just needs replacing. I know it's a hassle but this "toy" is really a lot of fun. Let me know how it goes!
1812885
What are the exact keys need to turn on the lights? Im having trouble figuring it out.
1729696
I had that same problem! I tried different ways of connecting the wires but this light switch didn't work! So I promptly returned it.
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.
546020
No light goes on on the remote. But they do break all the time. Sorry, man! Money wasted. Same happened to me.
1928220
Well, I just unplugged it and plugged it back in. The lights don't come back on....at all. You have to press the "on" button to get the lights to come back on.
2281667
Hi,I believe your doing everything O.k. . Just that , if you are using the remote , i would try pressing the button dierctly from the box??Have a good day.
220113
Remove the cover with the palm of your hand (twist counter clockwise).Unscrew the little bulb and replave with a similar type. Put the cover back on. Note: at least your lights work; mine I'm still figuring out why they don't light up!)
772176
I have not had this problem so I may not be of much help. However, did the sreen suddenly stop working? Do you get any sound? I assume you tried both the remote and the button controls on the top of the box. Do your voltages match? (Assuming you are in S. America and not Columbia, Tennessee, USA!)
596928
Take the top off. On the bottom of the top tere is a little plastic strip that needs to pulled out. This makes the light work. I don't think the instructions really tell you that. The lights are off during the day and as soon as it starts getting dark...they will work. If I can be of any further assistance let me know. Gook Luck. CA
863531
A couple of things. Check the outlet with another device like a table lamp. Change the batteries in the remote. If nothing works, I would send it back. These are refurbished units and the people selling them don't repair them so they will likely send you another unit. Mine works great
1538096
Try holding the power button for a couple of seconds. The light cycles they 3 light settings.