when you plug it in does it give the "the accessory is not certified" message?
1307383
No. But that could be the charge causing that. I use an AT&T; charge sold for iPhone 5 and iPad mini
1307384
I bought this for my stepdaughter - and it worked for a while, then it stopped working and wasn't charging at all. I wouldn't recommend it.I don't think it ever gave her that message.
1307385
No. But that could be the charge causing that. I use an AT&T charge sold for iPhone 5 and iPad mini
1307386
Mine also did not show a message. One of the reasons I like this cable so well, it's long and sturdy and good quality.
1689270
Is the battery in right--- Is the dongle in? A red light should show on the bottom when it is on. Mine stopped working a couple of times, but I don't think it is worth the hassle of sending it back for what it cost me.
2220815
No it is not been now the newest update doesn't allow it to work due to the fact it is not certified by Apple. Been meaning to update my review.
461850
When I plug it into the iPhone 5s shows a message that says "This cable or accesory it´s not certified, so it may not work correctly with this iPhone" and doesn´t charge at all.
265847
I am not sure that it's certified, but it works very well with our iphones and ipads - so well that we may have to buy another one because our daughters have discovered mom's "battery thing" and often drain it and forget to recharge. We like it, and its worked with everything from the apple products to android and blackberry phones. Very useful when travelling or going on extended outings.
1452756
The power cord would not charge the device....it would show that it's connected but it wasn't charging the device. I tried charging it overnight but was still not charging!!!
1194414
I plugged mine in and it got recognized immediately. Sounds like yours might be defective. No apps that I know about are needed.
480430
I havent had a problem with it.. But i would make sure you plugged it all the way in... But other than that idk..sorry
2253217
It's only solid when it's charged and plugged in but goes out when unplugged. If it works ok, I wouldn't worry about it. If it bothers you, send it in for repair.
1586026
Send it back or request a new one because that should not be. Mine does not do that.
186565
its plug & play or maybe you got a DOA Return it for a replacement or go to manufacture site for info.
879592
i have the same problem. it doesn't work at all "this cable not certified and may not work reliably with this iphone"
1609285
It charges intermittent. Sometimes it cuts off and says it's not a certified apple product. The connection comes and goes.
856344
Mine started right away with no issues. I think yours might be defected if it's still not working.
768830
Sorry you are having trouble with yours, I've had mine for a while already and have not had any problems I would try unplugging it and wait 30 seconds and plug back in and try it again. Or return for replacement or refund.
836993
I didnt have a problem with mine, but my previous plug in I had to go into my settings and had to connect it manually to grt it to connect.
2257675
Don't know. Mine has worked perfectly since first plugged in--amazing for such an inexpensive device!