how to get remote to work
1280461
I have not had a problem with my remote as of yet can you tell me what problem are you having?
76991
To pair the remote hold down the GREEN button the PLAY/PAUSE button and tap the RED button after the kit has come up the main screen.
1586141
Go into the roku setup menu and select pair remote. Follow the on screen instructions from there
1081733
Because the mouse uses bluetooth, establish the link between the two first by pressing one of the keys, then using your finger or thumb on the mousepad of the remote. If this does not work, try the procedure listed in the manual for pairing the remote with the unit.
1300456
My remote worked just fine. As soon as you get it set the proper code install batteries and that's it.
1820162
I did the same thing. I ordered a remote off Amazon and it works fine. Don't remember the website.
1759289
Sounds like the remote has a software problem that is affecting the battery. Try updating the firmware first then test it out with a new battery replacement.
1575422
Make sure the volume on the box itself is turned up. I had the same issue, I thought, then after adjusting the volume on box itself, I found that the remote worked again. Hope that solves your problem.
2136751
Are you saying the remote would not work? Or the unit itself? The unit gets plugged into the wall socket. If the remote won't work, I would contact the company.
1279377
My remote seems to work fine after this mysterious update. You right, nothing seems to have changed.
128413
I took the remote outside and placed it down by a cement step and it didn't work. I don't have any cement walls so I don't know how it would work.
613551
First off I did not buy the remote model. I have the Harmony One. I have not found anything I can't program with it. You may have to use learn IR command, but it has always worked for me. You can go to http://www.logitech.com/harmony/components and check for a device there.
774740
Hi, you may have downloaded the incorrect remote, I had the same issue until I downloaded the correct remote. It took a litter guess work.Joe.
294663
You need to make sure the remote is compatible with the system its self. Sometimes they are compatible sometimes not. Just make sure remember ita the system and the need control uou need to varify.
833061
Try replacing the batteries. If this does not work, contact customer service for replacement of remote under warranty.
258723
You may be able to use the external sensor that came with the unit and see if it will pick up the remote. Mine worked fine out of the box, but if something is blocking the sensor on the front of the unit, you will have to use the external one. Hope that helps
2117797
If you lost your manual, here's a link to a PDF with the pertinent info on using & programming the remote: http://remotes.com/remotes/documents/Onkyo/RC-738M.pdf