I just re-read the info on this pillow. It has a one-year guarantee. How do I go about getting it replaced?
1316150
Good question. Try the route from the previous respondent, but I would guess that it is more a buyer beware. Tho, I have ordered 4 total, and only one out of the 4 died earlier than a year. Don't leave them in the car for long periods of time with extreme temps, at least that is what I have done differently, and it seems to help preserve its life.
34595
Hi Kathleen, I just replied that I didn't know about a warranty for our blanket. I did a quick search about the blanket and found one review that had the following text - "The product is backed by a five-year warranty, and several users report the customer service department was at least friendly, though perhaps not always helpful." Digging a little further found this note - "5 year guarantee from the manufacturer, Perfect Fit Industries (since 1932)." Finally, here is the contact information regarding the manufacturer: Perfect Fit 8501 Tower Point Dr. Charlotte, NC 28227 800-864-7618 custserv@pfisleep.com Best of luck resolving your problem. Roy
1553962
I've had mine for 3 years, and it's in the same condition it was when I bought it. I don't know the technical answer to this question, but I think I'll have my pillow for 20 years, more or less, before it needs to be replaced.
1015783
I don't know if there is a warranty or not. I am pleased with this inflatable wedge bed pillow and have had no problems. I use it when I travel and am away from my own adjustable bed. When deflated it weighs less than a pound I would think.
838312
Contact Thank you.If, it is not guaranteed if you broke your own.If you have a warranty of one year, please contact the manufacturer.
691327
I have the same issue and am trying to contact the seller for a replacement. 1 year warranty?
362816
I get one... and i do not get any issue with it, the pillow area works for me... the only issue i get now its deflating a lot...and i can not get the hole maybe is the valve... i do not want to loss it.. but i don´t know how to replace it and even if there is a replace for it
210952
My chiropractor told me to replace it every 2 years. He recommended that I write a date on it, so that I know when it has been two years. I put mine in an allergy free zippered case and then in a regular pillow case, so that I don't have to wash the actual pillow, Washing, even by hand, increases wear.
371981
I had the same problem at the end of the winter. I was within 2 years of purchase and they replaced it free, no questions asked. Look at the return procedure on their website.
1602082
I don't remember there being any kind of warranty in the packaging. I will tell you from past experience with memory foam products (several pillows) that they only last a couple years before they break down and get flatter in the spots you sleep on the most. Because of this I turn my mattress topper every time I change my sheets (once a week) I turn it end for end and flip it over also. Seems to be working so far. Hope this helps you.
544115
I am not sure about duration of the warranty. I've been sleeping on it every night for almost a year with my son. No issues thus far
1531459
If you're within the 1 year replacement warranty, they'll replace it with a new one. NO CHARGE AT ALL! They have excellent customer service! I'm not a blogger, nor did I receive this for free (wish I did, though). This fan was actually sent to me as a replacement/upgrade from my old ozeri that died on me. Again, at NO CHARGE. I sent them my old one in the new box packaging, slapped their prepaid shipping label, and dropped it off at UPS.
55300
I have no idea about the warranty. I bought this pillow out of desperation because my pinched nerve was so severe. I tried physical therapy, pain medicines, and nothing relieved the pain. I spent over a year sleeping in a recliner because i could not sleep in a bed. Within a very short period after receiving this pillow and beginning water aerobics in my own pool, i was able to start sleeping a few hours in my bed and eventually an entire nights sleep. It has been several years since i purchased this pillow and when i try to go back to a regular pillow it only takes minutes to realize i have to have my cervical pillow. We just bought a travel trailer so i plan on getting another pillow to leave inside the trailer for fear i might forget my pillow which would ruin our trip. If you purchase this pillow just remember to follow the instructions and use it for a very short period in the beginning. For me it didn't take very long before this pillow was the only thing that would calm the pain. I truly hope this will be the answer to your problem.
343995
The buyer should contact Amazon, or if Amazon suggests it, the company Amazon obtained it from. Knowing Amazon's reputation, I am sure they will replace it for you at no cost.
684134
Sorry but you would have to contact the manufacturer for information regarding the warranty. As for the mattress it was a great buy - but a year later sleeping on it hasn't been the best for my back. I don't know about anyone else's experience as i use it for my daily bed.
1123582
Send it to the warranty company you take out the insurance with. Also, write to Amazon/support/help if you have more questions.
770618
My understanding of their warranty is that they will replace it one time, regardless of how long ago you purchased it. You would need to prove that you purchased it from an authorized seller.