I bought this set 1 month ago. The handle for the soup ladle fell off. Where can I get a replacement?
1302092
I agree on contacting Hape. They seem to be a really great company and would probably be willing to work out a way to fix the problem.
275730
it would be best to call thermos company and talk to them about spare parts - they will be able to tell you where to get replacement straws.
2126807
My handle broke also but I was able to superglue it back on. So far it's holding up. I would contact Rival with your question and/or look for a possible new/used replacement on eBay.
496821
Mine also failed. The handle broke at the base attachment. I loved the opener but would like it replaced (hopefully a re-enforced version). I think the product must have had manufacturing defect as it was not abused or overused. Now I can't find any phone number or address to inquire about warranty. Anyone have any leads for me?
2106506
You can buy as many replacement handles as you like from Stanport's website. It sells for $14.99.Here's the link. http://www.stansport.com/r-0002.html
1407008
I would try contacting Thermos. I found this online: www.thermosonline.com/replacement-parts.html Good luck.
515553
I was not able to find replacement parts. I got a second set from Amazon just so I could fix broken handles.
2070096
I checked the West Bend website. They do offer replacement parts for this item. Go to westbend.com. Look up Blenders, then replacement parts. I hope they have what you need. Best regards, SPinHP
1483067
I would call or post the company! It sounds like your helper handle was attached incorrectly. Mine looks like the picture and I cannot see how the lid fits if the handle is tipping towards the inside. Good luck!
1457920
Have you tried Saladmaster.com? I'm pretty sure they have the parts. They will not be cheep. Ours was only15 years old and we had the same problem. The handle was broken as well. It was very little more for the Maxam vegetable chopper. So we got a new one of those.
345023
I suggest you contact Sunstone through their webiste, http://www.texasbbqwholesalers.com. I purchased a grill, sideburner, 2 sets of doors, and a sink from them through Amazon last year. The knob on the side burner was bent in the shipping and the sink had a defect. I contacted them and got replacements right away. They were great to work with. Their site also has a section for parts and accessories, so I'd bet you can get the handles through there.
1271301
So far, the only way I've been able to find them is only as the set. If you have one that has broken, contact L'Equip. They have excellent customer service!
773645
I have the same issue. I use one cup more than the other 3 and after one month of usage the metal handle popped off. I tried to put it back but it would not stay on. I'm trying to contact the seller but I don't know how to?
1036525
Send it back and get a replacement set. Amazon should be able to help you there.
1383685
maybe at a saint vinnys. i am also looking for one. i melted the handle on the stove, oops!good luck
1910438
You don't return it to Amazon. Contact Calphalon and they should be more than happy to ship you replacement parts. : )
73756
im sorry Cliff i have no idea weer one might get a replacement handle for it. but my best bet would be getting a hold of the seller and asking him