Purchased item November 2014. January 2015 found one blade had broken away from frame. Is this normal? Any way to fix? Only cut butter into flour.
1310048
No, it is not normal, return it for a replacement or a refund. Fix it?---do you know how to weld? It's primary use is to cut butter or shortening into flour. What else did you have in mind for it?
1310049
Hi Steve. I have owned this item for awhile now and although I don't use it a lot, I have not had any of the blades break.
1533420
Check with Longevity because when I bought mine Amazon had listed 5 years but I read on Longevity's website at the time that it was now changed to 1 year on the ones they were selling directly. I never really checked with them, I figure I'll worry about that when I need too. So far haven't had any issues and cuts great. I'm a home/hobby user so I don't really work it too hard though. Check Everlast's also they have great reviews and customer service and are a direct competitor with Longevity and I believe they carry a 5yr warranty.
1457141
Thank you so much for the response.The saw is new, I purchased it on the 8th. Over all I am very pleased with the purchase and thanks to you guys the problem is corrected.Thank you again.
745965
Haven't had much of any issues there. ONce I thought I had actually damaged the inside surface down toward the blades. No chance on that. Cleaned up real nice after running it through the dishwasher. Other than that, the other responses seem to echo mine.
1431708
I just looked at my cutter, and I don't understand how the blade "jams", unless it has been bent; there is nothing for it to hit, or jam against, unless something has changed shape. How long have you had the Stik? You might contact Fiskars. They have been very generous when I've spoken to them. If you need a replacement blade, they should be able to help you, if the movable blade is bent. If the stationary blade is the problem, I'm not sure if it can be replaced; the movable blade is held by one bolt, so I assume it would be an easy replacement.
784118
Use a cutting board. One you can easily replace. The Ulu is extremely sharp and made to stay that way.
2279091
Yes, this is most definitely a problem!!! It means that the tang of the blade ( the part of the blade inside the handle ) is broken somewhere in the handle. Either that or the wooden covering over the tang is broken. Both are serious flaws and will cause the sword to break if it is used. I bought the hand-and-a-half sword too from Amazon and it had the same flaw yours has. If you ordered it from Amazon, they will replace it as long as you've had it for less than thirty days.
1186037
Yes, it has happened twice. We called and they sent us a replacement blade unit. It seems once the rubber gasket comes off, the unit is useless because the problem just re-occurs which means you have a mess on your hands when you use it. So we have a couple of useless units now just gathering dust.
988021
I wish I could help, but I've never had a problem with the blade cracking. Perhaps, there was a flaw in the one you had.
1040896
I love those knives and keep them even when they break, wether because I dropped them or use them much for any reason cause I can use them for spare parts... if you didn't lose the part you can fix it youself. I often call these people to report fails too, hopefully they'll improve it... it's a great knive... not perfect though.
592441
I have not experienced this problem. Might try rinsing with white vinegar. I would also make sure there isn't any food residue stuck under the blade area.
527725
Gary..sounds like the left blade may have a nick on it..maybe. Also, you might remove the blades and reinstall taking care not to allow the blade tips to touch one another. If all else fails, contact the manufacturer..regards, Roger
2110155
Thanks so much for posting this. The butter knife trick worked like a charm. I didn't have a lot of luck working the two halves back and forth, but did find that inserting a thin flat screwdriver blade and using that to pry the two pieces apart made it easy (after the butter knives were installed). Thanks again!
1712468
I bought a blade and it cracked after a few months. I just put my food processor away in the garage. Another blade doesn't seem worth it, but hand chopping herbs is very time consuming.
1750430
I have had this happens with pans before that have a coating. I think it gets old after a while, and micro cracks form. I know generously prep all pans with butter and/or flour or use parchment paper.
1614814
I don't have that problem at all. I would say you have a faulty product and should return it for replacement. I've had no problems with the cutter at all.
1604824
Sometime in the future you may want to buy replacement blades. I use mine everyday and get about 12 to 15 months before I have to replace them.