Return policy? What's the return policy for this mattress?
1310835
I bought this mattress from Amazon. Since last two weeks I am trying to return this amttress with no success. Amaon is issuing RMA# and request to UPS. And on other side UPS guys refusing to take this mattress, its mattress is in full size about 60"x80". UPS parcel service can not take this large size product. Amazon is offering me 50$ refund on 345$ product and asking me to keep the product. What good tis gonna do. This product is lying on my living room since last two weeks with the hope UPS guys will pick it up some day. I put it out outside of my house every morining and put it back in my house every evening. AMAZON representatives keep scheduling UPS guys who come and go or call me that size is too large , UPS can pick up this size prduct contact your shipper (amazon). So i pass this message to amazon rep and they will reschedule again.....same thing since last 2 weeks and 4 representatives. Very frustrating. I will say dont buy any mattress from amazon.
1395878
Once the mattress is out of the container (it expands to it's true size) it's yours! It can not be returned to Amazon. I think going through the company that made the mattress it's 10 yrs if I remember correctly.
1024160
You would need to contact the company you purchased it from for their return policy.
1889237
Excellent for me - equal pressure across back and side - BUT Get a mattress from sleep innovations or other vendor. Not a linen spa mattress. - they DO NOT honor the warranty policy. They will state "Not a manufacturer defect." So buyer beware. Buy a sleep innovation or other brand
305715
I just talked to Amazon Customer Service (the 1st agent had to trasfer the call to the Large Items department I believe).Within 30 days, if I'm not satisfied with the mattress, I can return it and the amount to be deducted from my refund is $59, which is whatever the carrier charges Amazon (I'm in Dallas, Texas).Amazon is able to send a carrier that would take care of this large item, instead of UPS.Hope this helps.I think I'll go to a couple of retailers in my area, and then make a decision.
560764
Thanks for your question! Return policy varies depending which seller you are ordering from. Most sellers align with Amazon's return policy which means you can return an item within 30 days for a refund. Here is a list of the sellers that are currently selling this item:
915610
There was virtually no order with this mattress. We have only had ours for a few months
350165
I did the same thing and took it back last night. Since there was a 30 day return policy they took it with no questions asked. Try the retailer you purchased it from.
1240499
I purchased this mattress for a hospital full size bed, they advertise it for a hospital bed.The problem is the mattress is about a foot short, and when you elevate the bed of course the mattress slides to the bottom.I contacted the company, because of their advertisement for a hospital bed, they wanted me to ship back the mattress, i had no problem except i didnt know how to ship it. Well that was the very last i heard from them. Im so displeased, Make sure you measure the length of the mattress.
1944636
Hi John,Our return policy can be reviewed in full here: http://www.amazon.com/gp/aag/details?ie=UTF8&asin;=B007JL37N0&isAmazonFulfilled;=&isCBA;=&marketplaceID;=ATVPDKIKX0DER&orderID;=&seller;=A2EWV2F6W3KVX6&sshmPath;=shipping-rates#aag_shipping.Please note that while you are able to return the vanity within 30 days, you would be responsible for there return shipping cost. This amount is quite high, given the weight of the vanity. We recommend that you make sure this vanity will fit in your space prior to ordering.Thank you!Kitchen Bath Collection Hi John,Our return policy can be reviewed in full here: http://www.amazon.com/gp/aag/details?ie=UTF8&asin;=B007JL37N0&isAmazonFulfilled;=&isCBA;=&marketplaceID;=ATVPDKIKX0DER&orderID;=&seller;=A2EWV2F6W3KVX6&sshmPath;=shipping-rates#aag_shipping.Please note that while you are able to return the vanity within 30 days, you would be responsible for there return shipping cost. This... » Read More Hi John,Our return policy can be reviewed in full here: http://www.amazon.com/gp/aag/details?ie=UTF8&asin;=B007JL37N0&isAmazonFulfilled;=&isCBA;=&marketplaceID;=ATVPDKIKX0DER&orderID;=&seller;=A2EWV2F6W3KVX6&sshmPath;=shipping-rates#aag_shipping.Please note that while you are able to return the vanity within 30 days, you would be responsible for there return shipping cost. This amount is quite high, given the weight of the vanity. We recommend that you make sure this vanity will fit in your space prior to ordering.Thank you!Kitchen Bath Collection « Show Less
1008328
I am considering a purchase of the Sleep Innovations Memory Foam Topper for my son's dorm. When it arrives, before we use it, what is the return policy?
1173051
Yes, the company offers a 30 day return policy. We are in the process of sending this back now.
534040
All I can suggest is that you send it back.I don't know much about return policies, but you should be able to do something.
793151
I spoke with a "Prashanth T." via online Chat at Amazon.com and he said the following just now "If you're not satisfied with the item, you're eligible for a full refund upon returning the item within 30 days of receiving it. If the item is not upto your expectations, please let us know so that we'll provide you a prepaid return label to return the item back to us." and "If the item is not able to be returned by the usual UPS drop off, please let us know so that we will be able to help you return the item in one or the other way. We have a special team to handle the shipping Large items and items that require special handling. They'll be able to help you in returning the item." (I had the chat log e-mailed just to be safe)
835470
If you get it from Storite they offer 30 day returns and one-year warranties: http://www.amazon.com/gp/aag/details/ref=aag_m_as?ie=UTF8&asin;=&isAmazonFulfilled;=&isCBA;=&marketplaceID;=ATVPDKIKX0DER&seller;=A36CB5VVA8ZISE
1246545
I returned mine unopened. Found water damage to the bed frame, so could no longer use the mattress. Sorry to not be of help.
1452240
Get a return merchandise form and send it back. Look at yhe bottom of the Amazon home page for "returns are easy."