Just got mine and it won't hold to the 'straight out' (top) position, but flops down to the next click. Is this normal?
1300390
It should hold the top, straight forward position. Notify the co. at orders@brightmedic.com and they will send a new pivoting back piece/ battery cover. You will have to switch straps which is easy
1300391
This is not how mine behaves. Mine actually holds the top position such that it feels like you are going to break it just before it moves down a click. Perhaps they were trying to remedy my extreme and resulted in yours.
1740003
I've had mine since last Christmas and it seems fine to me. I don't use it much as I have opted to a small wireless internet mouse which allows me to page forward or back with a rocker on the side of it.
917495
I think you have a defective model. I had to send my first one back because it would NOT scroll to the item after I clicked on the first letter. I have a feeling a whole bad batch of these got past QC, which is a shame. My advice would be to send it back, or get in touch with Tech Support if they have one, or the manufacturer. Good luck!
1843483
Mine just recently stopped scrolling altogether, but when it did scroll, I pushed the scroll button down, it moved the page up. Logitech isn't what it used to be.
2077243
I had some trouble with this too. U have to pull out as u clicks on the 2 buttons on the side. Hope this helps!
283286
I just purchased it. Returning it for this reason. I tightened it to the max and it still does not hold it's position.
731856
It took me a few tries to get mine to click/lock into place. If it really won't then it could be defective. Mine fell flat like that too until I was able to connect them properly.
2072966
Has not screwed up mine nor husbands but I would not recommend this mouse of the desktop version. This model broke quickly. The response is not good either.
554332
Mine stays where I put it, but if you "put it" too close to the fully open position, it sort of "wants to be open". Clear as mud?
636263
The top or bottom of the case is likely upside down. Try it and see if it fixes the issue. It happened to me also until I inverted the top piece
195657
It's toggle-able between smooth and click scroll. Click scroll may be loose depending on your preference. Seems fine for me.
494790
I have buttons that keep popping off the top row. I advise you to save up and buy a better quality keyboard. That's what I am doing.
472003
Mine is pretty secure inside both covers. I definitely noticed issue 1 though. I was tearing out my hair wondering what was wrong with the mouse and why it wouldn't switch profiles. :o
2284130
no I thnk that is not normal. Mine has no problem swiveling, even tho i rarely do turn it
85636
I have not experienced this problem either. You may want to swap it out...I really enjoy mine. It's worth the effort to get one that is working properly.
1774399
That is not normal, never happened on mine. Try and exchange it for another one asap.
961792
Picked one up today and it does the same thing. They should at least mention it in the manual. I wasn't sure if it was normal. Apparently it is. Thanks for bringing this up and thanks for your follow up.