I purchased it and plugged it in and it doesn't work. Cords are in securely. Anyone have an idea?
1312733
Maybe your wall jack is defective, or not connected to the phone line.Plug another working phone (or a phone line tester) to verify the jack is working
1312734
Check the phone jack in the wall with another phone. If that don't work it probably is defective. Both of mine work just fine. Good Luck
683341
You should buy a new one from Amazon. My replacement cord works fine. No issues at all.
2091686
You may want think about re-installing it and make sure all connections are good. If not, return it for a new one.
2127651
I'm no expert, but I think it's defective. As soon as I plug mine in, the little red light turns on. It works immediately if it's plugged in and it works without the cord after it's been charged. The problem might be with the unit or it might be with the cord/charger. Good luck.
2147895
Fortunately mine has been working fine since receiving it. my suggestion would be to send it back for an exchange or a refund.
1486847
Sounds like you received a defective cable. I would exchange it for a new one.
1349556
I have no problems with mine. I would check for a loose connection or possibly the plug to Wht ever your running it to may be worn out
401386
Have you tried connecting it with the USB cord? I returned mine because once I took it off the cord, it shut off, and wouldn't go back on.
1410078
I am having the same problem with mine, except mine has never worked. I got the E-2 error the first time I plugged it in. Have you figured out what the problem is?
1149075
Only thing I can think of is the cord is bad, you should read through the manual to see if there is something you need to do to get it setup first and if it still doesn't work contact the company.
430860
I dont know why you are having that problem, i had no such issue. Once i plugged it in using the cord that i received with it, it picked up just fine and i was able to open it. My advice woukld be to contact the seller and explain the issue you are having.
1832425
I think you may have defective product. I just plugged mine in and worked right away. Just contact amazon and get replacement sent
1740495
That had happened to me as well. Just unplug and try plugging it back in. Took a few tries but back up in no time. Great purchase sounds great.
1901232
I simply plugged it into my laptop and it worked fine. You might have a defective unit?
1546657
I have not had any problems with mine. I think I may have read a review which listed this problem. It would be nice if you could try a different cord. I hope you are able to exchange the item free of charge. Good luck.
840869
The cords it came with are the only ones that will power it. I tried hooking mine to my computer and lap top and it didn't work.
662925
try to see if its you hdmi cord you have plugged in with it, that happened to me or well something similar and it was the cord, went and got a high quality one and it worked perfect