my dishwasher has a piece at the bottom where it opens and then there is another small piece of metal. Has anyone had to cut it? can you send pics
1305014
We do not have any pictures of this item being altered and it is not suggested.
253204
No, don't cut to open. Keep looking for opening. It is a really tight zip lock on the bottom. Pull it apart. That is why it is so watertight - because of the tight seal.
2144104
I used a knife once, but was gentle in cutting and didn't have a problem. I would think if you can find some kind of plastic tool to cut it might be safer.
2169958
Hi Jon, I have not been able to use my food slicer yet, though the box was not damaged the blade was out of alignment and would not turn. The box did have additional taping on top of the original. Anyhow, after disassembling the blade and guide I found that the blade had gouged/cut into the safety rim. I'm not sure if that indicates the item was used at some point or bad Quality Control during assembly. I called Chicago Food multiple times and had a long wait time only to be disconnected each time so they do not seem to want to take customer calls. I'll update/Amazon when or if I ever get the unit running.
1084352
I have no problem using the top shelf of my dishwasher. You are looking at the assembled unit, this breaks down to four stainless steel bowls and one lid.
348225
I never had that problem with this slicer. It is sturdy and I wash it in top rack of dishwasher. Does not have plastic pieces and dos not loose any of its cutting power. Love it!
174772
Nowhere on the plastic does it mention dishwasher info. The spaces for the knife to move between all the plastic spacers is so narrow that if they warp at all from the dishwasher heat the knife would no longer move freely for slicing. Personally I wouldn't risk it, especially as you are just dealing with dry bread crumbs left on the unit and a hot soap and water rinse ought to do for any sterilization needed.
1974593
I've put ours in the dishwasher, comes out just fine. You did have to take it apart.
1003108
Hello,I have the habit of washing the cutter immediately after I use it or at least soaking it at the sink. so, I never tried to use the dishwasher.I will use the dishwasher next time I cook Pizza and will be glad to forward the results. I imagine that for being a stainless steel tool it will wash perfectly in the dishwasher, provided that it is placed in the washer in such a way that the washing water will drain perfectly from the curled section. I mean, placing it in a slant position and washing in the hot setup.
1088209
Did you use metal utensils ? Or put them in the dishwasher ? If you saved your paperwork, you can ask for a new set from Rachel Ray, maybe you'll get lucky. I've had my set for a while, no problems yet. I'll cross my fingers. Hope you can get this fixed soon, good luck.
2157355
My dishwasher has 2 also. One has a door and one open. For me, it's the one that has a door. You would put it in the one for the main wash not pre-wash, if that makes sense. Hope I answered your question...T
2220512
take it to your hardware store. they can cut it for you. My mom did that and it was perfect for her!
1724955
Mine was on the left inside edge of the dishwasher when you open the door. Kind of the frame of the inside of the dishwasher. I noticed that mine is starting to come off so maybe that's why you can't find it. These should be put on better than that.
603784
We purchased this dishwasher about a year ago and the lines that came with it to connect to the sink were horrible and ugly! My husband is very familiar with plumbing so he was able to buy a few extra parts and hook up to the sink line which worked perfectly. It is now in a cabinet out of sight! I do not know what exactly he purchased, but I can ask him and get back to you, if you'd like?
158148
The dishwasher ruined my first one. I would recommend hand washing this. The metallic top separated from the rubber when using the dishwasher, in essence destroying it.
238046
Dishwasher posed no problems. Stayed sharp 2 or 3 months. Maybe I tried to cut stuff I should not have -- I seem to just grab a knife for "whatever"
1219549
I had to run the knife to remove the bottom also. A 'totally clean' removal I would say is not possible. I went to YouTube to check out demo's of making one and found this to be the norm. Hope that helps.