Just received this item, charged it via outlet and solar yet unable to turn on. Suggestions?
1310680
I have bought two of these. One for myself and one for my daughter. We love them and they work flawlessly. I'm not sure what is wrong with yours. Maybe a lemon.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
1310682
Try holding down the button on bottom left for a second or two. It should light up and show how much of a charge it has. Push it again and the flashlight will come on. Again and it turns off. But if memory serves me, you should just be able to plug your connection in without "turning it on". Now I found after a short while that my charging connector became loose and if I didn't place it just so, it wouldn't charge up. I've had mine for some months and it still works great when charging from the wall. Never figured out how to do it with the solar part. Hope this helps.
1136237
As soon as you plug the light into the solar panel cord a small little red light should come on ( in the light). If not something is wrong with the cord, connection or the battery.The battery is in the solar panel case. You might check to see if its pluged in or hooked up. Good luck Ken
1299367
Are you kidding?IF IT IS CORDED,PLUG IT IN!!!If it doesn't come on,Try the reset button!!!If it still doesn't come on then there is no power at the outlet!
2154478
bummer. are you sure the electrical outlet you've plugged the charger into is working ok?
634949
Double and triple check the battery positions. They can be tricky. Otherwise it should turn on no problem.
618663
Possibly the 'buddy' battery needs to be charged. My 'buddy' turns on immediately when I press the 'power on' button located on the right side of unit when looking at thescreen. Given my two comments you may have a faulty unit.
863531
A couple of things. Check the outlet with another device like a table lamp. Change the batteries in the remote. If nothing works, I would send it back. These are refurbished units and the people selling them don't repair them so they will likely send you another unit. Mine works great
2165468
Agree with other 2, make sure it charged because that's how you turn it on. I've had no trouble with mine, works beautifully.
513126
it doesn't matter; just leave it in the sun to charge it! IF your unit won't charge from the sun, then there are 2 possibilities: 1. your circuit board is faulty and you need to replace the whole unit. 2. you live in a place with latitude above 41 degrees or so, so solar power DOES NOT WORK in the winter because the sun is too weak. Seriously though, it uses a pair of AA Nickel-metal hydride (NiMH) batteries but THE UNIT IS SEALED so you can't really get to them.
1558907
The battery is not being charged.... You need a bigger solar panel or 110 volt power supply
458677
Make sure it is fully charged before you turn it on. Mine worked for only a few weeks though.
648903
Mine worked fine right out of the box after ten or so cranks. You might try placing it in sunlight for twenty min or so to charge the battery. Make sure the little charging LED is lit when you do. If all else fails return it for a new one
2101821
No help here. Ours worked just fine. Regarding the previous comment we did fully charge ours before we used it.
1493717
Mine turned on right away. Try to give it 2 hours of charging. Otherwise you've got a defected one.
524587
Hi, I replaced the batteries AND the solar panel with something like this => ML9-12 - 12 VOLT 9 AH SLA BATTERY WITH 12V SOLAR PANEL CHARGER.All problem solved !!
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
764364
Have same issue. Charged the solar panel in very bright sun light for 12-14 hours over two days. Light will not come on... Pulling string feels as if nothing is happening and light does not come on. See red light but that is all...