The Cyberlink PowerDVD10 software bundled with the product no longer reliably plays many blu-ray discs being sold. What is your recommendation?
1307006
You can go to a site like Download dotCom and get a DVD player software...like VLC Media player or Easy, etc.
1307007
I use VLC for Mac personally, but I believe the PC version works just as well. There's no use buying Blu-Ray playback software, so be sure you don't waste money on them. If there is still a problem with VLC not playing the discs, there is a workaround that is fairly simple.
1307008
I wrote the seller and requested an updated version of the software, since it's just an expensive DVD player without it. They were extremely helpful and immediately mailed me a new CD free of charge and it works great now.
626188
I use cyberlink power dvd 14 ultra media player, I got it at fry's for $69.99. It work's awesome.
2139909
Am I crazy, or is it more than a bit offputting that, after buying a machine, you then have to start getting upgrades for it just to be able to play newer discs? My machine's about two years old, and the last disc I bought wouldn't load. Seems like a rip-off to me. And it's not like blu-ray sales have been strong enough to justify this sort of customer fleecing.
738044
For free, the Daum "PotPlayer" works well for computer BD "playback". Odd name but a good program. If you are willing to pay for a program for that, or to burn blu rays, go to CNET and they have lots of them to choose from - both free and paid versions, and CNET rates them by users and Editors ratings to weed out the bad programs. I prefer free. PotPlayer does Win 7, 64 bit, too.
90633
Good afternoon. I have updated the firmware to the most recent edition and am able to play all bluray disc so far with the exception of 'underworld rise of the lycans. We really would like to be able to watch this movie. We have tried two different disc. Any thoughts?
1500952
I talked to Sony Support people and the problem is not the Blu-Ray. The player is working just fine, but since it is connected to a Home Theater, the receiver needs to be updated in order to play 3D movies. So, If some of you have a similar problem, Don't panic!!!, check the Blu-Ray firmware as well as the home theater.
1728646
I have a problem with this Blu-Ray player, too... but my problem is different. The system sound is fine, and it plays regular DVDs just fine... but if we try to play a Blu-Ray, the play keeps getting interrupted and/or randomly skipping forward or backward by itself. We even took the batteries out of our remote control thinking maybe that was the problem, but the system still randomly stopped/skipped around in playing the Blu-Ray. Any ideas?
1740230
Amazon emailed me to answer this question. I was very dissapointed in the LG BP06LU10. I cannot answer the question. I returned the LG BP06LU10 since it would not playback BluRay discs even though it would burn them. LG tech support was useless to resolve the issue and their solution was to spend another $100 for additional software from Cyberlink, and they couldn't tell me if it would then playback BluRay. The vendor just refered me to LG support so I returned the drive and got a refund. You might find support at Lightscribe.com, the inventors of the technology. Sorry I couldn't be more help. Apparently Amazon doesn't log when items are returned. Amazon emailed me to answer this question. I was very dissapointed in the LG BP06LU10. I cannot answer the question. I returned the LG BP06LU10 since it would not playback BluRay discs even though it would burn them. LG tech support was useless to resolve the issue and their solution was to spend another $100 for additional software from Cyberlink, and they couldn't tell me if it would then playback BluRay. The vendor just refered me to LG support so I returned the drive and got a refund. You might find support at Lightscribe.com, the inventors of the technology. Sorry I couldn't be... » Read More Amazon emailed me to answer this question. I was very dissapointed in the LG BP06LU10. I cannot answer the question. I returned the LG BP06LU10 since it would not playback BluRay discs even though it would burn them. LG tech support was useless to resolve the issue and their solution was to spend another $100 for additional software from Cyberlink, and they couldn't tell me if it would then playback BluRay. The vendor just refered me to LG support so I returned the drive and got a refund. You might find support at Lightscribe.com, the inventors of the technology. Sorry I couldn't be more help. Apparently Amazon doesn't log when items are returned. « Show Less
676286
i have this problem. what can we do? i got it refurb'ed in the mail yesterday and it plays BD/CD's just fine. DVD's "This disc can not be played" ??????
1209344
You will always need software for a computer Blu-ray drive to play actual blu-rays. I think power DVD supports Blu-ray now, but with a little easy work, you can download 2 plugins for VLC media player and it will play Blu-rays perfectly, and it's all free.
787487
you must have software to play blu-ray discs, i recommend cyberlink PowerDVD or you can download the VLC player its free, you must dowload the libbluray libraries to get vlc play Bluray.
1429418
I'd like to know the same thing. I own the computer but have not gotten it to play a blu-ray movie. ??!!
1545528
Thanks Richard! I'll try the reboot first. I almost bought a Roku but needed a dvd player so just got that. So I can hook up the Roku and still have the blu ray player while using the Roku for streaming?I appreciate your advice!
861471
Hello! I bought this Nero2014 for the very same reason. Out of the box, I was able to play Blu-Ray movies, however, after a software update, this ability was stripped away! I contacted Nero, and after much delayed email support, they emailed me diagnostics software to run. The diagnostic software created a file to email back to them for troubleshooting. They responded back to me that my graphics card is no longer supported. I have an HP Envy 27" that I bought in April 2014, with both an integrated Intel graphics card and NVIDIA graphics card. The system automatically switches based on graphics need. Externally, I have an Optiarc (Sony, the inventor of Blu-Ray) BD-RW drive connected via USB.
1198444
It cannot play bluray movies without additional software such as PowerDVD - $50. It burns regular DVDs and CDs with free software such as ImgBurn.
35900
I have since received the cd-rom from Panasonic to upgrade my DMP-BD35 blue-ray player and that solved the problem. It is now properly upgraded with the Version.7 firmware upgrade. If there are others having a similar problem upgrading their firmware, contact Panasonic.
1861056
Yes but you will also need a software like CyberLink PowerDVD to play the Blu-ray movies, which is not included with this purchase, this is only the hardware to read the Blu-ray disk you still need the software to play them. I have had mine for a while now and I love it and I have had NO issues at all with it.