how do i ship this broken stand back
1287711
Please go to your Amazon account, click on Your Account, then click return or replace items. Answer the questions and Amazon will provide a shipping return label. OR...call Amazon custom service. Because this item was shipped from Amazon, all returns are handled by Amazon. Thx! -Mary
1653718
good morning my friend, well i'm having problem because they sold me an item and it came damage. i'm waiting for a new one but it hasn't arrived here yet. i have almost 2 months waiting.
1084893
Call them and send it back they should pay the postage. Talk to customer service.
141818
I LOVE it, but it is impossible to disassemble because it is glued (bonded). I would just wait and have it shipped to your new address.
207300
I agree with Dessiree. The arm broke off on hours one day after the return date. But if you still want to order then Click on the company that is selling it, then click on the company name, contact us,and then call customer service.
112485
Shipment came broken unable to answer. Will no reorder if through other than Amazon
868677
Sorry, can't help you out as the unit we received had broken pieces. They sent replacements, but they were also broken. The return shipping allowance they gave us did not cover the cost of returning the item, even though we only returned the unbroken parts. The whole experience was a nightmare.
2165435
Your best best is to contact USA freight forwarder and have the unit shipped there
2259114
I finally got ahold of someone at Amazon I think through email and they sent me my money back, then I could order a new one, but I passed. I had two broken when they arrived at my house. They do not pack them well at all.
249782
If the fan was bought through Amazon, their customer service rep will work out a way for you to get the parts. But if it was damaged in transit, you should file a damage report with the carrier.
1241320
Mine came in perfectly! sorry to hear that yours were damaged. maybe contact them and ask what the deal is and what they are willing to do to remedy the situation.
575292
Call the number on your contract or go to their site on the internet. I called and they gave me two options, one was to send it in and one was to take it to a local service shop and they would reimburse me, I chose to send it in because there were no authorized service centers near by. They emailed me a shipping label and I just dropped the package off at a local UPS shipping store. They emailed me regular status updates from the moment I dropped it off at the shipping store.
1112480
You should contact the manufacturer. There should have been information included in the packaging because the manufacturer doesn't want you to return the whole desk, due to one broken or missing piece. I didn't realize this when my first desk arrived with both glass panels broken, and I shipped the whole thing back. Hopefully, they will replace the broken piece free of charge, but I would take action sooner, rather than later.
1574181
I don't remember, but to get my money back it would have involved boxing it up and paying to ship it back. The time involved plus the cost of packaging and shipping subtracted from what I might get back wasn't worth it to me.
1240964
return it. Go to the Returns link to notify Amazon and the seller. They will provide a shipping label to put on the box and drop off at any UPS store. You will get full credit back after it is received by the seller.
2101681
Hello, You would have to use UPS or Fed Ex to have the item returned. The item is about 60 pounds to send back. It depends on where you are located as well. Thanks
641248
click on your acct, then orders affter you find the item in orders a pop up should open that has the option to return. you may have to contact the seller since its a warrenty.