Is there any indication that shows when the controlled outlets are on/off? I am using this, and the controlled outlets are always on.
1305735
The controlled outlets work off one device, which is plugged into the "master" outlet. I have my CPU plugged into that one, since I don't use the peripherals when the computer is off. Theoretically, you could plug anything into it, even a lamp, and when you turned it off all of the controlled outlets would go off as well. The outlets do stay on for 90 seconds after the "master" is turned off. Perhaps that is what is confusing you. Hope this helps.
1305736
There is no indication. You can plug a radio or a lamp when you are setting up your system though to make sure it working properly. I think the master/control device you have isn't completely turning off. I use my television, and I had to turn off the quick start up feature to get this to work. If whatever device you're using has something like that, then it won't sense that the master device has ever shut down, so there will always be power to the controlled outlets. Hope this helps.
1305737
The item plugged into the Master outlet must be manually turned off or on. Approx 90 seconds later the controlled items should turn off. It should be obvious whether the controlled appliances are on or off.
1630655
I had mine plugged in for a few months - only using it occasionally - and one night when I wasn't using it, started flashing red in the middle of the night - it didn't turn the heat on while it did this. It didn't stop when I used the control so I unplugged it and replugged it in and it's been fine. Nothing in the manual about that. If it does it again I will call the manufacture.
1325761
Both outlets turn on simultaneously. There is no separate control for each outlet.
927966
I have not had this issue, but I do not leave mine plugged in. I would check to see if a power surge took out the unit, or a battery issue
1787057
Hi K. G Holt,The 4 programmable outlets all run off the same settings so they would all turn on or off at the same time. Hope this helps!Best,Alan Globe Electric Customer Appreciation
2054179
No. I do have on plugged in to an outlet which is controlled by a light switch; that's handy.
1876358
Check the power plug at the base of the unit. Sometimes the plug will back itself out and disconnect the power. It looks like it's plugged in, but the plug isn't fully seated.
830123
There is a low volume tick when the timer activates/deactivates the outlet. But it is silent otherwise.
1339518
Hello E. R.! My sincere regrets on hearing about the issue. A little more information about the actual state of the equipment would be very helpful in assisting. If there is not any backlighting apparent when turning on the unit, it could be a faulty contact under the "On" button or a blown fuse. Was anything spilled on the controller or have you ensured the quality of A/C coming from the wall? If you can, please provide more details on symptoms and what you have tried thus far in troubleshooting. Thanks, and best of luck! :)
1256675
For me, I ain't have any power on/off issues on mine.You need to check if it has been misused unknowingly.Mine still remain ok.I have two of it, they are very ok
780750
only if you have it on a power switch controlled by another device. AKA I Control mine for resets from a Micasa Vera 3 zave controller with its own modem. Since outlets cannot be controlled via internet after the modem is turned off you would have an issue. Please note in 2 years I have NOT had to execute a reset.
215425
Mine is on as well. I expect Steakman is correct and this just means surge protection is active.
1399987
There is an on/off switch. Is it in the on position? Otherwise might be a bad unit (assuming you know the USB port is good).
356226
Yes, there are two "black" outlets "always on" for this purpose alone. The master "green" outlet is the one that controls the rest of them.
74323
I agree with the previous response. If you know the outlet is good and its fully plugged in and you push the on button and nothing happens most likely the power supply in the unit is bad. Time to return it.....
1298974
The indicator light comes on when it is plugged in and switched to on. When its plugged in but switched to off the light is off.
1789961
Since I use a timer to control the period of "charging", I do not have that knowledge. The timer, of course, has to remain ON all the time to keep the time. I doubt that the power goes off in the smartstrip "always on" group or the name would not be "always on".