Firmware and board revisions Neato is coming/has come out with new firmware and boards. Is it possible to find out which version Amazon would be shipping?
1305544
Only once you get it. Click on the Menu, then click on Support and it will give you the version it is running.
1305545
Try shutting it down and rebooting it. This worked for me when it wouldn't navigate right.
1305546
What do you want to know? I haven't upgraded from 2.1 yet. It still gets lost sometimes, still doesn't always dock right, has stopped by the docking station and asked to be plugged in (not docked), sometimes goes in the wrong direction to get back to the docking station but usually eventually finds its way, sometimes gets confused and obsessive about a particular complex area usually involving chair legs. I've had it since Jan 9, 2012. Most of the power cuts to the vacuum seem to be over areas already cleaned or when stuck. Mine is scheduled to clean twice a week. I've got about 1550 sf shaped in an odd pattern so it has to recharge to finish it all. What do you want to know? I haven't upgraded from 2.1 yet. It still gets lost sometimes, still doesn't always dock right, has stopped by the docking station and asked to be plugged in (not docked), sometimes goes in the wrong direction to get back to the docking station but usually eventually finds its way, sometimes gets confused and obsessive about a particular complex area usually involving chair legs. I've had it since Jan 9, 2012. Most of the power cuts to the vacuum seem to be over areas already cleaned or when stuck. Mine is scheduled to clean twice a week. I've got about 1550 sf... » Read More What do you want to know? I haven't upgraded from 2.1 yet. It still gets lost sometimes, still doesn't always dock right, has stopped by the docking station and asked to be plugged in (not docked), sometimes goes in the wrong direction to get back to the docking station but usually eventually finds its way, sometimes gets confused and obsessive about a particular complex area usually involving chair legs. I've had it since Jan 9, 2012. Most of the power cuts to the vacuum seem to be over areas already cleaned or when stuck. Mine is scheduled to clean twice a week. I've got about 1550 sf shaped in an odd pattern so it has to recharge to finish it all. « Show Less
1305547
I just got my neato from Amazon f few days ago and it shipped with version 2.4.
1305548
Chris, you say you upgraded to 2.6. Have you noticed any difference in neato's behavior. I upgraded from 2.4 to 2.6 and neato has not been the same. Of course I only had neato for about 3 days before upgrading so maybe I did not observe 2.4 long enough. THanks.
1305549
You can download the firmware update and install them on your Neato with the mini-usb port on the back. I just ungraded from 1.2 to 2.6 this week.
1305550
Firmware issues. Confused, can't navigate, gets stuck, humps objects. Ever since they went from V1.X to 2.X this robot has been worthless.
769260
I beleive that is the model that I have, one on ech floor. Purchased the units about two years ago. No other issues except defective batterires. Appears NEato encourages us to buy off Amazon?
1127175
This happened to me too, I ordered what is apparently the old model (ASIN: B000G1EQ1W), but was shipped the new model that shows up as a different product (ASIN: B000ULJU0A). This was bought and shipped from Amazon, not a different seller.
468170
The company who sold this device should have included the drivers for said device. It will not allow me to update either. Amazon should contact the seller and have them make available at no charge the updating firmware.
1951340
Thanks for the answers. One more question, did any of you did a new install? based on the answers it seems that most or all of you just replace an old/broken board with this one. I am actually looking to do a new installation.
463205
The latest firmware is still 1.03, I believe. The one I got from Amazon back in June was the latest version 1.03.
966738
Hey Dave,Would you tell me how to find out which firmware is currently on my player?Thanks.
1788685
I need to get the other board to fix my problems. The purchase of this one has not help me yet. I don't know the software revision.
1649350
I received firmware version 3.AHL for Barracuda 7200.9. But probably doesn't mean you will get exact one.
769608
I have never had to update any firmware. I just load the copy and duplicate, I have never had to do that on any of my machines and I have been doing it fora long time.
633400
Hi,We have no idea. We received these from Moultrie 3 weeks ago so we believe they would be the latest version. We were not aware of a firmware issue.Thanks,
2141036
The new drives from amazon.com are shipping with firmware 1.5, currently the latest firmware. If by chance you get an older firmware version, it's easy to update it using OCZ's bootable tool.
434824
one i got from amazon was 1.2.1 but latest version is 1.1.1(2 antennas, gimbal lever and futaba ready) weird that a lower number is latest one but I now have both (1.2.1 and 1.1.1) and I can assure you the 1.1.1 is newer version.Double checked this fact with several dealers nationally and internationally as well. I'm returning the 1.2.1.
1210911
Sorry but I do not know that answer. You can probably contact Neat receipts and ask if they have a compatible version.
1527595
I think that the firmware is the latest at the moment of your purchase, the product is working properly for me but, if an upgrade were nedeed, you must returnt it to Darbee.
1851775
seriously, how about an update? I'd like to order it somewhere else if Amazon can't get any shipped out.
2063596
How can I find the date version of the current software I have?Is there a guide to how to isntall teh update from the mio site? So it is ok to update the US version with the European update?