I bought this to use with my Rosetta Stone on Macbook Pro. The sound seems to work but the mic is not working. Is it defected?
1281352
Possibly I suppose. Check whatever the i-equivalent of "control panel -- sound" is and make sure it's enabled correctly. I only use mine with Teamspeak/Mumble but it works great.
1281353
check your connections, and also check your software. It works fine with Dragon, but I don't know about any other software.
1281354
I use mine with my windows computer. I have found that apple products can need other software or may not work? Sorry!
1034403
This won't work in my experience. It gets recognized but no matter what 3.5" microphone you plug into it, it won't recognize the audio for chat... have anyone really test it? I did and that was my experience
1655511
I had two Windows machines to test this with. An ASUS 1A53E and a Sony VAIO VPCSB. On the ASUS, there are two separate jacks, one for headphones and one for a microphone. So clearly with that machine you would need an adapter of some kind if it's even possible. The VAIO only has the one jack, but it does not appear to recognize the presence of a microphone.On all of my Apple MacBooks, it just works - the microphone is recognized and used by the Apple Hardware. There may be Windows machines that recognize this headset, but neither of the ones I had on hand did.
1601575
macbook uses a 3.5mm jack, and this plantronics is a 2.5mm jack so its not compatible, macbook internal mic is very sensitive so you dont need an external mic but if you want a mic you can see the macbook compatible accessories
666146
Yep, this thing works great for Mac, just be careful with the Mic's Mute button, there is no indication that you muted it or not when you push the button (Except it will stop transmitting until pressed again)
420549
No, I had the same problem when I bought the same mic. I have gone to the website that is on the box. But seems to be only in Japanese. Go to Walmart and get a Logitech headset or go look for a Logitech mic on Amazon. This is a piece of décor nothing more.
195024
I have the same problem, I verified the mic works, and put it in again, and reset the plate. I guess this is why my unit was "refurbished"
638162
I am sorry I was not able to get to you as I was in Reno NV yesterday, however, I did test the microphone and it works beautiful. There are four things I can think off that might be the cause 1) change the battery and make sure is inserted correctly, 2) Make sure the stereo insert from mic to camera are pushed all the way, 3) Make sure that you check the settings of your camera, and perhaps test the mic on your computer or another camera, 4) The mic could be defective in which you should contact amazon for an exchange. Other than that, the mic works remarkably good for the price. It sounds better at 0 db. I hope that answers your question(s) and best of luck! I am sorry I was not able to get to you as I was in Reno NV yesterday, however, I did test the microphone and it works beautiful. There are four things I can think off that might be the cause 1) change the battery and make sure is inserted correctly, 2) Make sure the stereo insert from mic to camera are pushed all the way, 3) Make sure that you check the settings of your camera, and perhaps test the mic on your computer or another camera, 4) The mic could be defective in which you should contact amazon for an exchange. Other than that, the mic works remarkably good for the price. It sounds... » Read More I am sorry I was not able to get to you as I was in Reno NV yesterday, however, I did test the microphone and it works beautiful. There are four things I can think off that might be the cause 1) change the battery and make sure is inserted correctly, 2) Make sure the stereo insert from mic to camera are pushed all the way, 3) Make sure that you check the settings of your camera, and perhaps test the mic on your computer or another camera, 4) The mic could be defective in which you should contact amazon for an exchange. Other than that, the mic works remarkably good for the price. It sounds better at 0 db. I hope that answers your question(s) and best of luck! « Show Less
1122370
I did not buy the one with the mic.....but, there is nothing specific to apple devices about the mic that would prevent it from working....if you want further clarification, go to bose.com and get there 800#. they are really cool and will clarify no problem.
1908495
my mic works perfectly with no issues... if u tried messing with the settings and it still doesnt work it might just be a faulty product....
1026843
I only use Mac's for working on Audio. Check M-audio website, to see if it's compatible.
355635
Patrick's answer is correct for some MacBook Pros. However, keep in mind that some newer model MacBooks don't have an audio line in, so the mic still won't work even if you buy the Y adapter.Do some research on your model to verify before getting the Y adapter. You can get a relatively inexpensive USB line in/out adapter instead.Don't waste your money on sennheiser's adapter if it won't work.Specifically, my 2013 MacBook Pro 13" Retina does not have a universal in/out, only out.
1828424
I wish I had an easy answer for you, Roger. 2 suggestions: 1) I found the customer service via SimpleSoft's website (http://www.simplesoftusa.com/) helpful. They responded within a day. 2) Keep trying different ports. I had trouble with the bluetooth microphone, and through trial and error, found a workable solution. It involved calling my wife several times, and asking if she could hear me. If not, I tried a different port. Eventually, 1 worked. Frustrating - and poor instructions - but in the end, worth the effort. Good luck!
56950
I have this mic and would like to try that on my laptop. since it only has one plug (not two) - where exactly should I plug it in? I don't want to wreck it...What applications do you use it for? I really would like to see if it will work with dragon naturally speaking version 11.5
1473171
Check the volume of speaker. Make sure you plug in both the USb and the microphone into the computer. If problem still persist, call customer service.
462138
We have the 1300 and the mic does NOT work on either of our iMacs. Everything works fine when plugged into our Dell latitude running linux.
1473172
Hi, I plugged mine into the USB PORT for power and into the OUTPUT PORT for headphones/speakers and turned them up! That's all. Check to be sure you have the right port for headphones. My Mac laptop has two similar ports, one for input and one for output. The output has a headphone icon. You shouldn't have to do anything else. You can test your output to see if it's the port or the speakers by trying a pair of earbuds or headphones in the port instead. Is there sound? If yes, then it's not the port! Be sure they're plugged into the USB port too. That's about all I can tell you. I sure hope they work! Mine are nice little speakers and when I need to I use them on my Mac because it doesn't have very loud speakers.