Can I use it as an upgrade (replacement) for my current box or does it have to be a new activation (new account) ?
1302987
Just call tech support when you're ready to activate the box and they'll take care of moving your existing number.
1834946
Yes. This license cannot be installed as an upgrade, it must be a fresh install.
1754410
With your existing account contact customer service to register the new device.
1268101
I ordered my copy from another online retailer. The activation code was included in an email from that retailer. I would think Amazon would handle it the same way but this is just a guess on my part.
385540
Yes you have to call before removing/installing. The tech support will walk you through it. They record info on your new one than activate it at their end
1201710
No , you need to buy a box with kodi already have been installed on it or a box that is more upgrade.
75349
First you need the serial # of the box, then you need to call DirecTV (verify it can be used, if it's owned, deactivated & account in good standing) & don't be satisfied with the info they give you (it's unreliable, from personal experience). Ask to be transferred to the access card department (to verify the same info).
2144118
You need to download the package from Amazon which will contain the your serial number. You don't need to reinstall. You can simply enter your serial to activate the trial you already have installed.
1357953
Yes you can as long as you have the activation code or product key that you will receive with your original download.
1781192
My current box appears to have an Exp date of about 6 months out. Not sure if they are all about 6 months, or if this is an older or newer box.
610586
I believe this upgrade is a single user license (it says so on my box) but you should check with Microsoft.
1330166
Yes you can. You have to call the Trace phone number to activate the new one. They will ask you some questions - be sure to have the serial number of BOTH phones ready to give them.
1339939
The download link is what you get and it will upgrade to the latest version (whatever it is or becomes). You get a license activation number with this purchase.
1641685
You can always upgrade to the next year's version if you have a valid license with time on it from the previous year. After installing the 2013, just download the new version and save it. Then uninstall the old version, making sure that the box about saving the activation code is checked. Finally, install the new version you've downloaded. It should find the activation code automatically. I've done it many times over the years. It's never failed. Be SURE that you match the type of new product with the old for it to work!! For example, if your old version is Anti-virus, be sure you don't replace it with Internet Security if you intend to use the same license. Also, if you have one year, 3 users, be sure to stick with that, too.
173836
if you don't want to upgrade then you can do the double install. the first install chose a new install and do not enter the key. at the end of this you will be given 30 days to activate. run the disc again and this time chose upgrade and enter the license key. this is a work around issued by ms for people that could not upgrade such as having a 32 bit system and wanting a 64 bit new install
1180132
The box is correct. The ad is for the older model but you get the newer model.
1457532
This lil box is outdated...they wont let you activate it or use it I was told by the company that amazon is not a authorized seller and I basicly wasted my money I would not recommend this to anyone