hello has blown me the flash tube where I can get a replacement, thank you.
1305752
cowboy studio...if its under 90 dayz they will replace this unit...but i would call cowboy studio 1st
1305753
Well the obvious would be to contact your seller but Home Depot or Lowe's may carry compatible ones too. They do for my Alien Bees
1305754
Mettle Strobe The Mettle brand strobes are the same as the Flashpoint II strobes, just rebranded under a different name. If you search, you'll find the battery pack, modeling light, and flash tubes are interchangeable with the comparable Flashpoint II models.
1305755
http://www.cowboystudio.com/product_p/replace%20flash%20tube%20mettle600.htmThis site should help you!
2106114
Hilarious, I just broke the glass and was going to go see if there was glass tubing available... Hopefully we will both find out soon. Good luck.
1819731
Kathy, I'm sorry for not knowing the answer to your question but if that had happened to me I'd contact customer support dept of the distributor here in the USA. Just explain your circumstances and ask them if they'd be willing to sell you a replacement or (better) courtesy one out to you at no charge.
44348
send it back and get another brand. Thee flash is a piece of crap. I had two and both broke within a short span of time
1022755
hiYou can replace the current bulbs with another stronger as I did. I'm not used to video. I used it for photography. But I expect it served
748296
I think you should contact Amazon either by phone or email and tell them you need a replacement.
1359599
I had to have mine replaced twice and the third one broke as well. When I called up, they told me this device was defective ( I guess all of them) and they would exchange it for the silk n' flash lux with 120,000 flashes and credit my account for the difference. So yeah, it's probably best to just buy that. I did notice a difference after only one use though, so it's a good investment...maybe just not this model.
1238205
Mine also came in the tube. If yours was missing or you misplaced it I would contact Twelve South for a replacement.
1112352
Yes, but you have to send the unit to China, so it costs more for shipping than to just buy a new one. Also, I do not recommend this flash. The light quality is very poor, with a slow, sloppy fall off and hot center. While I love other products from this company, this one is a dud.
119781
More than likely contact bev factory and have them ship you a replacement or truble shoot.
68539
Hi, the tube should open. It may be defective. Please submit a request to Amazon to replace it.
200020
I am unable to provide info regarding te FCNIK flash cord, as the unit that I received was broken and had to be returned.Sorry.
803819
I've never had a problem with my flash before they enlarged the cutout. If they have made the cutout larger, it must have corrected some issue someone thought they were experiencing. I guess that means 'yes'. :-)
1022754
hi You can replace the current bulbs with another stronger as I did. I'm not used to video. I used it for photography. But I expect it served
1954693
Hello David,Thank you for your support,we are apologzie for the inconvenience caused to you by this.After received your message,we had sent one replacement to you ,please notice this.If others issue,please contact us freely, we will work with you to solve any problems.Thank you very much.HUACAM
1032505
THE battery holder inside of the flash light broke the contacts fell out when I tried to replace batteries can I replace this thank you
2141410
I emailed the company at sales@radcycleproducts.comThe clamp that holds the vertical tube broke and they sent me a replacement right away. I just needed to send a picture of the broken part and a copy of my invoice.