they need refrigeration....do they ship cold?
1280341
Refrigeration is only needed after opening this product to maintain its high potency. However, this product is not shipped refrigerated. Thank You,Customer Service
1280342
Refrigeration is only needed after opening this product to maintain its high potency. However, this product is not shipped refrigerated. Thank You,Customer Service I saw this answer to a customer's question. Where does it say that on the bottle that refrigeration is only needed after opening product?
1280343
Refrigeration is only needed after opening this product to maintain its high potency. However, this product is not shipped refrigerated. Thank You, Customer Service
1191658
Refrigeration not necessary....does not suggest that anywhere on the packaging.
605434
Even though they can be packed with ice, are they kept refrigerated while in storage before we even purchase them???
1840934
They tolerate heat a bit better than cold. If you think it is cold enough for the culture to freeze, I would wait to order until it is a bit warmer. Or make sure you will be at home when it arrives.
264303
They are supposed to be stored at cool temps & I received mine in a super hot box. Whatever live bacteria existed were destroyed without a doubt. They should ship them with cold packs. I returned them for this reason & the replacement arrived exactly the same plus was left out in the sun. Would be great if they took care of their product. I won't be ordering again.
1070216
They don't need to be refrigerated. I have used these in the Gobi Desert, Central America and the South Pacific. They had no problem holding up to heat. They of course should not get wet.
1356196
Sorry we do not ship this product with any refrigeration or cold packs....House of Nutrition
433781
No. They are individually wrapped and do not require refrigeration. They are also yummy! Love them. Convenient to use and take with you if you travel.
418897
I did not receive a cold pack with mine (it arrived in the winter so it was plenty cold from that). If you put it in the fridge upon receiving, the integrity of the product shouldn't be compromised.
1031644
Hello John! As with most other supplement companies, we do not ship products with a cold/ice pack. Manufacturers are aware that products are not going to be refrigerated 100% of the time during transit, therefore the amount of organisms exceeds the product label claim to ensure that by the time the product gets to you, it will still contain the amount indicated on the label. We hope this information is helpful! Jessi V.
2043898
No, they don't require refrigeration but I put them in the fridge. I finished the product so I cannont tell you the expiration date
398312
No. Only refrigerate after opening. However, I like them better cold, but it's not necessary.
1215140
Hello! We do not use refrigerated carriers to ship orders. Please be assured that the product is hermetically sealed and the probiotic count exceeds the label claim to ensure all label claims hold true at the point of receipt for the customer. Refrigeration is recommended once opened. We hope this information is helpful!
88218
Hello Kristina, No, we do not ship with cold packs. However, the manufacturers are aware that products are not going to be refrigerated 100% of the time, especially with companies having to ship the products, and the bacteria exceed the label claims at the time of manufacture to ensure that the bacterial are still viable and as quoted on the label up until their expiration date. We hope this information is helpful!Best in Health, Jessi V.
2156149
I ordered mine in the cooler weather but they arrived in uninsulated packaging so I would say "No" to your question. Mine arrived in great shape but, as I said the weather was cooler when I ordered them.
2213421
I just leave them in the freezer until we need them. But they should be cold enough within an hour or two.
1169107
HiWe ship all of our cold product in a Styrofoam container with ice packs. We ship them at the beginning of the week to try and prevent them from sitting in the postal office. The product can be left at room temperature for a few days with out losing its strength.