The USB cord does not fit the port on the side of the keyboard?? It is not possible to charge/use. ???????
1308440
The keyboard charges separately from the IPad mini. However, one can charge the iPad mini within the case. I hope this helps.
1308441
The keyboard case come with usb cable to charge it with. The usb cable is different from the apple mini usb. The keyboard usb is same from android usb phone. You only use the keyboard case usb to charge it with. Its not meant to plug into ipad mini usb slot.
1308442
If it doesn't fit one way turn it the other way, I broke mine by trying to plug it the wrong way. I did use it for a couple of months and I really liked it. I'm going to have to get me another one.
446449
I honestly have no clue.. I bought the keyboard for a friend... Tho he ended up just getting a new laptop.. Not sure why.. Apologies I can't help more..
1960868
look carefully on the side of the keyboard (edge) . there is a mini-usb port that can be used to charge it. It charges in pretty much less than an hour.
1699802
I'm not entirely sure. Try and make sure his surface's settings allow for the keyboard. Maybe restart it? And try cleaning the metal connectors on the keyboard with a qtip and some rubbing alcohol.
359077
Sorry I am an unhappy customer also. I have not been able to get the keyboard to work. Haven't been able to find the right cord for it to hook to tablet. It was advertised as universal but they really ripped customers off. I bought 2 of these things.
2272333
My keyboard is out of battery and it said it run by lithium battery and I need to know how I can change it as the sleeve of this keyboard is enclosed tight. Also, I noticed there is an outlet for it to charge but when I bought this keyboard it didnt come with it in the package, how can I order it ?
2043465
Try putting it in different usb ports. Sometimes it just needs to be plugged in a few times or plugged in for a longer period of time to be recognized that it is there. Also, you could try to shut down your machine and start it back up with the keyboard plugged in. Hope this helps.
1620345
Yes, you can plug the USB adapter into the left side of the keyboard dock. The keyboard has a native USB connection on the right side. I attached flash drives in the USB adapter and in the native keyboard USB connection. They both show up as drives D: and E:
1641463
This laptop does _not_ have the full-sized keyboard. I noticed this too... Amazon is listing one or more incorrect images.
683051
I'm sorry i had the same problem and the keyboard i never got to work.. i really liked the product but not able to use it correctly.
822051
There is a little usbport on one of the edges of the keyboard. The other end of the cable plugs into a regular usb ac adapter like the ones you get with modern cellular phones. Or you can plug it into a usb port on a computer, but that method of charging is usually slower.
699428
Hi Javier,The usb on keyboard is only for charge the keybord. You can´t use to plugin HD or wifi mouse !
1993344
connecting the keyboard is tricky and has to be placed just right once you connect use the charger to charge both units at once. Or trying charging the tablet and key board separately then join together. I love mine and use it all the time. I hope this helps
2023518
I purchased a keyboard case for my nook color and also got adapters. No luck with the keyboard working. Please let me know what else i can do.thanks, Pam from PA
1473891
i am sorry to say that i still cant get the keyboard to work with the tablet, apparently its not charging.
1232744
Please try to recharge the keyboard with the USB cable in the package. If there is till problem. please kindly contact us via email. Thanks
798923
There is a power switch on the keyboard face above the delete key. Consult the instructions. If there isn't a cord for charging, then likely you have been shipped someone else's return. It utilizes a micro USB cord.