My filter is making a sound like it is sucking up air but It is right below the max level and nothing I am doing is helping. How do I fix this?
1294923
Have you tried filling it over the max level? Mine always made some noise, but as long as it was full it was more quiet. I'm sure that you already tried cleaning it and everything else that I would think of... Good luck!
1294924
Sounds like the pump. There is a fly wheel [you can see this through the top [a round hole] that may be stuck. Try forcing water or a burst of air through it. Some times all it needs is pulling the filters up and down to get it started.
1294925
First make sure the 2 filters are NOT all the way down into the holders they should be about 1/2 inch off the bottom you can adjust them with the lid open til the water flows normal. Also make sure air isn't leaking from the tubing on the pump. Chances are the filters need to be lifted a little.
446404
I recently washed the post filter and the samething happened. The suggestion regarding blowing out the filter with an air compressor worked perfectly. Its been a month now and the filter stays in place. I believe the washing of the filter (even when the directions are followed) caused the dust/dirt to harden over the pores so the positive pressure just blows out the filter. If you don't have a air compressor, try those computer dust cleaner or wash the filter more aggressively than what the dyson instructions suggest.
34293
No- make sure the filter is in correctly. That caused problems with mine too!
276947
Not sure but maybe you need an additional air cleaner? Mine is fairly new and I am thrilled with it, and am considering getting another one for the other end of my place.
2166738
Hi Patricia...I had the same thing happen to mine but the high pitched noise eventually occurred on all of the speeds. It was not constant...it would come and go but it was very annoying. Couldn't figure out a way to get into the unit to see what was going on. Seemed to me to be some sort of lubrication issue. In any event we really liked the air purifier so we just purchased a new one. It works great and it's one of the least expensive on the market.
145664
I recommend you clean out the entire filter system, wash out the dirt , etc and place everything back in, and fill it with water before turning it on. Also check you hoses and make sure the top is lined up with the filter trays inside.
87742
Sorry to hear about your trouble, try to run it on max without the ion function on for 15~20 min after you clean the filters. Good luck
2262267
Be sure your water level is to top of tank. I used 2 filters in mine for extra clean tank. I also opened top strainer 1/2 open. Mine is so quiet I have to check that it is running. If noise continues I would contact the company for a replacement.
290224
The air filter is on the top. If you are getting a clean the filter error code and the filter looks clean then yo might have the same problem I and many other owners of this product have had.
2247423
It clogged mine up, but nothing I couldn't clean the filter on. I would suggest use a shop vac at first and then go over with your good vacuum.
1343159
My husband just dealt with this today. Apparently, somewhere in the back part of the filter there are some tiny holes in the plastic. They get clogged easily but it's essential they stay clear for it to work. He took a pipe cleaner and cleared them out. Now it runs fine again.
446410
Ok, I THINK mine is finally fixed. I had to send it in for repairs (thank goodness they have a 5 year warranty!) The tech comments are: Found motor malfunctioning. Replaced motor. Test operation. Found problem with air flow and filters/repair/replace filter.Test and verify good air flow and suction OK. Bad motor causing damage to filter.I just got it back last night and have only used it once but the filter didn't pop off!
1272369
Sorry ! Mine works just fine! As a matter of fact , I am thinking of buying another one Do you clean the filter? That might be your problem?
446403
There is not enough air flow across the filter. If it can not go through the filter it creates a higher than normal pressure on the inside of the filter. This higher pressure is greater than the latch holding force and pops off. Our vacuum did this after washing the filters. There was still to much moisture on the elements stopping the air from passing through. I blew it out with my air compressor and it fixed the problem.
177078
Interesting. My filter unscrews quite easily. Perhaps give it a better tug. Good luck.
1693093
It sounds like there is no suction. You may need to clean or replace the filters. That was my experience.
1543338
I had that problem. There is a filter in line. Cleaned it and the flow was fine again.