I am unable to open the top to this bird feeder. I can open the bottom easily. Can you give me some help?
1315046
The top opens exactly the same way as the bottom, by twisting it or the seed cage in opposite directions. If you are having a hard time, it is because it is stuck. I had the same problem. Empty any seed inside, then turn it so you can see what you are doing and try again. If it won't come loose, put a little oil (vegetable oil probably would be best) on the parts that won't loosen and try again. If necessary, give the top a gentle tap on a hard surface to jar it loose. -- When you put it back together, be sure to avoid twisting it too tightly.
1315047
If it's like mine, look under the top ring and you'll see how it unscrews at the wire mesh.
1315048
I found that if I removed the bottom, the top more easily twisted off. Maybe something about the way the screen section can tweak without the bottom support? I don't know. Once I had removed it the first time, I replaced the bottom, filled it, and did not have further problems with twisting the top off and on.
1315049
Get someone stronger to twist it. Use some of those jar gripper things. Keep saying bad words to it until it loosens up. ? ;)
216906
I have had two problems with this feeder - and I only feed black oil sunflower seeds so I attributed the problem(s) mostly to that. One is that the wire which controls how much upward pressure is on the landing keeps slipping out of the groove; I bent it so it pretty much stays where I put it (now). The other problem was that no birds went to it. I discovered that the openings they allow for the seed to progress to bird access were too small. I inserted a flat blade screwdriver into each spot and forced (bent) the opening larger on all access points. Really easy fix and it worked! ... or the combination of them both did. The birds now are consistently active at the feeder. I have had two problems with this feeder - and I only feed black oil sunflower seeds so I attributed the problem(s) mostly to that. One is that the wire which controls how much upward pressure is on the landing keeps slipping out of the groove; I bent it so it pretty much stays where I put it (now). The other problem was that no birds went to it. I discovered that the openings they allow for the seed to progress to bird access were too small. I inserted a flat blade screwdriver into each spot and forced (bent) the opening larger on all access points. Really easy fix and it worked! ... or... » Read More I have had two problems with this feeder - and I only feed black oil sunflower seeds so I attributed the problem(s) mostly to that. One is that the wire which controls how much upward pressure is on the landing keeps slipping out of the groove; I bent it so it pretty much stays where I put it (now). The other problem was that no birds went to it. I discovered that the openings they allow for the seed to progress to bird access were too small. I inserted a flat blade screwdriver into each spot and forced (bent) the opening larger on all access points. Really easy fix and it worked! ... or the combination of them both did. The birds now are consistently active at the feeder. « Show Less
566272
Yes the tray pulls out for easy cleaning. No, there is no opening to the top. The bird must go through the front door.
930209
The top of the feeder were the O ring is unscrew's. My 90 y/o Father in law can do it!!
1325398
Hi Misha. We got this feeder a few months ago. The thimble-sized top, with the ring in it, is actually a bolt that holds the cap onto the top of the feeder. So grab that top knob and unscrew it. Then you can pull the cap off and fill the feeder.
418955
I just buy regular bird seed and fill it in the top...I also put electrical tape around the bottom as the first time I filled it came loose and I lost all the feed on the ground and that really helped it and the squirrels haven't bother it since.. I really like the feeder
1467026
You may want to send it back for a replacement. I myself, as well as my pet, love this feeder and I would recommend this feeder because not only is it a healthy way of feeding but it holds the right amount of food for my pet. The people who designed this feeder are very concerned about satisfaction and wellness of your pet.
729787
Hi, it can be a little awkward to open. On the handle side (not the hinge side) under the handle there is a stand, the the handle which is longer has a lip ( Make sure you hold the handle at the tip), then pull the bottom, where the stand is away from the handle that juts out a little farther. Hope this helps
1470732
Hello. Just raise the top until you hear a click, them you just fold the bottom into the top part. It was really easy once I figured it out.
418954
It can be tricky. I pull the top up and to the side so that the top is partially open. Then I balance it against something so it'll stay standing up and fill it from a bag. Creating a funnel out of paper might help. This is my second birdfeeder. I always seem to manage.
1468825
I wish I had a clear answer for you but I just believe that as convenient the feeder should/could be it's just not that well designed. I would suggest asking the manufacturer or sending it back and getting a new one or a refund.
418950
The top of the feeder pulls off very easily. There is a spring inside that prevents it from falling off completely. You can pour the seed in the top after removing it. I use a #10 tin can to fill it.
1677796
mine opened very easily--just tried again. turn it counter clockwise --push to the right where it says open
673626
You can't open the top is only partially open...I don't recommend it...I suffered a lot to feed my Betta because it was hard for him to figure out that the feeding only happened at the center opening which is about 4"x6" ...Also hard to clean the glass inside...I hope it helps.
1182137
We had an old wooden bird feeder that fell apart from the rainy weatherMy husband was able to salvage part of the base and then attached the metal one to the wood and tgen to the tree. So maybe if you could attach it first to a piece of wood that would help. Rayofjoy25@gmail.com
1340080
It is a bit hard to open, so give it a good pull. Hope that helped and you get it open.
1924220
Wow, it would have to be one smart bird to figure how to get the food, but not impossible I guess. I would bet(heavily) not though because the door is weighted and a bird wouldn't be able to push/hold it open and get the food. This should indeed solve your bird problem.