remote does not work
1300597
The soundbar has one weakness, out of the box the remote has a limited range. The problem is not the remote, it's the IR receiver on the soundbar -- it hasn't got a clear line of sight to the remote from all directions. Vizio committed an engineering blunder here, but this is easily solved. - Carefully remove the speaker grill. It's connected with rubber plugs that hold it in. Start from one end, it'll come right off. - On the bottom right side of the front of the soundbar you'll see the LED lights and to the left of the lights, you'll see the little black IR signal receptor. - The back side of the grill is a plastic honeycomb. Just cut a square out of the honeycomb to make room for the IR signal being careful to avoid cutting the speaker grill cloth at the same time. I used a pair of wire cutters. Once I did this simple manuevuer I had an excellent signal from the remote from all directions.
1300598
We went ours back, and did not get another one. We could not get it to operate.
1300599
I contacted Vizio customer service. I provided proof that I purchased the sound bar just a few months ago. I am waiting to hear if they will replace the sound bar. My husband found advice to hold down the on/off button simultaneously with the volume up and down button to reset the sound bar. Unfortunately, it appears that there is no power getting to the sound bar... even though the transformer is definitely getting power.
863531
A couple of things. Check the outlet with another device like a table lamp. Change the batteries in the remote. If nothing works, I would send it back. These are refurbished units and the people selling them don't repair them so they will likely send you another unit. Mine works great
1085933
I had a remote that stop working, I changed the battery, still did not work. I order a new one. Sometimes thing just goes out. Good luck.
2028147
Good question. I can't get the remote to work either and am interested in what you find out. Other than the remote issue, the transmitter works well.
1263941
The remote control does not work...and sometime the projector turn on by itself
1909645
The remote doesn't work i have tried every possible way to try to make it work and it never has i just ended up throwing mine away
1153596
Dale, Mine worked fine out of the box. I would like to suggest that the battery in the remote might need changing. Other than that, the only thing that is possible is turn it off, unplug everything to let it reset and plug it back in. If this doesn't get it something is busted and the unit has a decent warranty.
613551
First off I did not buy the remote model. I have the Harmony One. I have not found anything I can't program with it. You may have to use learn IR command, but it has always worked for me. You can go to http://www.logitech.com/harmony/components and check for a device there.
1956181
Yes it has a remote. It worked when I was testing the unit - but haven't used it since then.
2095860
Be sure u r using remote properly....if u r sure its malfunctioning replace unit.
2135042
Try unplugging your Roku for about a minute, and plugging it back in!, I don't have a Roku 3, but my remote worked right out of the box. Hope this helps!
38026
Mine works fine and I have 5 of them. The remote does need to find that "certain" spot to work. Try aiming the remote a little lower or higher.
524479
not that I know off. Have you checked all the connections and the settings on the remote?
258723
You may be able to use the external sensor that came with the unit and see if it will pick up the remote. Mine worked fine out of the box, but if something is blocking the sensor on the front of the unit, you will have to use the external one. Hope that helps
801956
Mine did not come with remote, I do not remember if it said it was supposed to or not though.
1193620
I don't think so. It needs to be programmed I guess. What do you mean by not working. broken? If not, did you try replacing battery of the remote. I never had a problem so far been using it more than an year.
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.