I bought from the same company the "hard" version of this large pad. It quit after infrequent use and I had to throw it away. Has anyone had any luck with this "soft" version lasting for more than a year or two?
584518
The pad I purchased is still working (I don't remember when I got it; maybe 2 years ago). I have it outside on the porch in a small cat house, which the cat uses every day. It is only plugged in during the winter months. She seems to like it a lot.
472423
that is a good question. maybe because the plastic is super thick? but the seller will definitely answer if you ask them. they contacted me before i had received my pad. i wish you luck.
584519
We have 4 of these installed in outdoor "cat homes." 3 have been trouble free for 2-3 years of November-March use (NorthCentral WV climate) One pad's controls went haywire during the first heating season and literally caused the heating coils to deform (melt) the plastic The distributor in Colorado Springs replaced it since it was within warranty. (I did have to ship the defective unit back.) Haven't had any problems with the others, so I'd say "quality/longevity" might be "hit-or-miss." The cats like 'em, but you should probably not be surprised if the control circuit fails *just* after the warranty expires. We have 4 of these installed in outdoor "cat homes." 3 have been trouble free for 2-3 years of November-March use (NorthCentral WV climate) One pad's controls went haywire during the first heating season and literally caused the heating coils to deform (melt) the plastic The distributor in Colorado Springs replaced it since it was within warranty. (I did have to ship the defective unit back.) Haven't had any problems with the others, so I'd say "quality/longevity" might be "hit-or-miss." The cats like 'em, but you should probably not be surprised if the control... » Read More We have 4 of these installed in outdoor "cat homes." 3 have been trouble free for 2-3 years of November-March use (NorthCentral WV climate) One pad's controls went haywire during the first heating season and literally caused the heating coils to deform (melt) the plastic The distributor in Colorado Springs replaced it since it was within warranty. (I did have to ship the defective unit back.) Haven't had any problems with the others, so I'd say "quality/longevity" might be "hit-or-miss." The cats like 'em, but you should probably not be surprised if the control circuit fails *just* after the warranty expires. « Show Less
23761
I have not had to change it on this one however I had one a few years ago for another cat. She used it for years and I replaced the pad dozens of times. I know they look flimsy but they never broke. Pull the pad out from under one and then gently pull/wiggle the rest of the pad out. Good luck (again, they are stronger than they look).
689434
Check on the purerest.com web site for lots of sizes of pads. I used their crib pad for nearly 10 yrs and it's still perfect after many many hot/dry washings. It's just a flat pad (not fitted) but I love it and it works very well for diaper leaks, without even needing anything waterproof. I also love that it's 100% organic cotton (no other types of fabric or chemicals).
1562227
My controller also broke after one season. It would go on for a few seconds and then turn itself off. I called Serta to purchase another controller, but they gave me the number of Perfect Fit, since they are the ones who manufacture it. Too many people have had the exact same problem with the controller of this otherwise nice mattress pad. Save yourself a lot of trouble and get a different brand.
1388775
I had to go to the shark website and contact them. It was really easy. I used the chat option. I asked them what reusable pad would work with my mop and the gave me the model number of the pad. I came here to amazon and entered the number in amazon search and it came right up. I had a ton of trouble finding the right pad before I did this. I was also shopping at wal-mart, so that can attribute to alot of head ache as well.
40513
I have no idea but I've had my heated pad for at least 3 years and no problems!
2169580
I have used the current one for close to a year of daily use 5+ hours mostly for FPS gaming and it has worn what I would call the first couple layers down to where it looks smooth in a couple spots. You can't feel these spots while moving the mouse but if the light shines on it you can tell its worn down some, at this point I simply flipped the pad over and had a new pad again because it is so large I only use half of it to begin with. I just noticed they were on sale so I grabbed another one with the purchase of my new mouse I would recommend this pad to anyone for anything. I personally HATE the feeling of the cloth pads if you are looking for a harder surface that will last this is the right one for you! I have used the current one for close to a year of daily use 5+ hours mostly for FPS gaming and it has worn what I would call the first couple layers down to where it looks smooth in a couple spots. You can't feel these spots while moving the mouse but if the light shines on it you can tell its worn down some, at this point I simply flipped the pad over and had a new pad again because it is so large I only use half of it to begin with. I just noticed they were on sale so I grabbed another one with the purchase of my new mouse I would recommend this pad to anyone for anything. I... » Read More I have used the current one for close to a year of daily use 5+ hours mostly for FPS gaming and it has worn what I would call the first couple layers down to where it looks smooth in a couple spots. You can't feel these spots while moving the mouse but if the light shines on it you can tell its worn down some, at this point I simply flipped the pad over and had a new pad again because it is so large I only use half of it to begin with. I just noticed they were on sale so I grabbed another one with the purchase of my new mouse I would recommend this pad to anyone for anything. I personally HATE the feeling of the cloth pads if you are looking for a harder surface that will last this is the right one for you! « Show Less
752625
I broke my back in 2004, I have been using these pads since then, this is my 5th one, the controler stops working after a year or so, I sit in my chair with it on low and my back is on it, I love it because it is long enough to get my broken lumbar too. Hope this helps, I have tried others but they bunch up. These used to be made by the KAZ company they were heavier and better , since new company took over they are flimsy and don't stay in place as well. I wish they would have kept the same quality of pad.
2064958
What they don't tell you is the pad has a limited life. It comes in a 45, 90, or one year life cycle. My unit came with a 45 day pad. I assume the duration is due to the internal battery which is not replacable. A fact they neglict to inform you.
1828051
I had the exact same experience as Liz. Customer service said replacement would be a case but lo and behold, 1 pad again :(Submitting for full refund now, avoid this item until it's fixed.
118308
We have been sleeping on this gel foam pad for 3 years or more. I honestly haven't noticed that it has changed at all. I would say it will definitely last more than a year. � hope you enjoy it as much as we have�
118307
We have been sleeping on this gel foam pad for 3 years or more. I honestly haven't noticed that it has changed at all. I would say it will definitely last more than a year. &#128521; hope you enjoy it as much as we have&#128549;
37625
I dont think there's anything you can do about that. . . . maybe just pray that it slowly reaches normal size. Btw, the one I had became soft after about a year of use.
765619
gave one to my mother-in-law 23 months ago that just this past week stopped working. She used it 3-4 times a week and had nothing but praise for it. She's often commented it's the best heating pad she's ever had. I just ordered her another one. She primarily uses hers on the neck/shoulder area and has never mentioned any problem with the fit.
2191580
Just email or phone the company that produces it. Just find it again on the net and it will giveyou the address and phone. They are exceptionally great for customer service. Just had to geta new pad, no questions or hassle, just sent replacement ,at no cost.