How quick is their repair turn around time?
1306576
Hi, with my computer it was about 7 days after it arrived, but its is something that depends on the problem they will fix and also the modrl if the computer. In other computer I had an accident they could not fix it and they paid me back what the computer cost me when i bought it.they do a vey good job with the computer they fixed it has been working as new.
666528
Mine had to be adjusted under the warranty. The service was quick, effective and, so far, permanent.
6528
My husband called Krups after his was out of warranty and they covered the repair 100%. Now, as you can see we didn't get a positive answer the first time, but at the suggestion of another amazon member I called back and we got a much better response. All he had to do was take it to a shop they found to do the work and it's been fine ever since... That was over a year ago.
1223557
You will want to contact MSI directly for the repair. They do include accidental damage on this model so it may be covered under that, but they do require that you registered for that within 30 days of its ship date.
1729058
Does anyone read the question.. How is the customer service when you call for repair and replacement.
1002134
It depends on how much you pay a repair person. My son is a repair person and did the work for free. if he had charged me it would have saved forty dollars compared to a new one
2134122
I received my parts a few days ago and am awaiting a technician to come install them. Customer service was great, and the rep submitted my problem as fully under warranty even though my labor warranty has expired. The problem is that the main pully inside the housing is not perfectly straight, causing the rubber belt to move off to the side of the pully when it's turning. The clunking sound was the belt being snapped back over the pulley's V grooves by the other pulleys which are in proper alignment. I was surprised to find out that the main pulley is actually made of plastic, so I hope this isn't something that is going to happen again as a result of normal wear and tear on a cheaply made part. I received my parts a few days ago and am awaiting a technician to come install them. Customer service was great, and the rep submitted my problem as fully under warranty even though my labor warranty has expired. The problem is that the main pully inside the housing is not perfectly straight, causing the rubber belt to move off to the side of the pully when it's turning. The clunking sound was the belt being snapped back over the pulley's V grooves by the other pulleys which are in proper alignment. I was surprised to find out that the main pulley is actually made of plastic, so I hope... » Read More I received my parts a few days ago and am awaiting a technician to come install them. Customer service was great, and the rep submitted my problem as fully under warranty even though my labor warranty has expired. The problem is that the main pully inside the housing is not perfectly straight, causing the rubber belt to move off to the side of the pully when it's turning. The clunking sound was the belt being snapped back over the pulley's V grooves by the other pulleys which are in proper alignment. I was surprised to find out that the main pulley is actually made of plastic, so I hope this isn't something that is going to happen again as a result of normal wear and tear on a cheaply made part. « Show Less
1364897
buy a new one; repair estimates on my used one were almost as much as the repair!
1369555
No...I figure generally that if it is not worth the trouble. I bought mine new from a third party link on Amazon and found out later that the warranty was void because of this. Mine lasted a little over a month new, so I do not expect a repair to last much longer. Good question though. I would love to hear about a positive repair experience...it may change my opinion. Good Luck.
166189
Can be returned with a 30-day satisfaction guarantee. 30-90 days repaired or replaced, parts & labor @ no charge.
1873334
About a minute. It was very easy. Contact me at DBaker3000@ aol.com, if you have any problems
2007816
Took 5 days for technician, mostly because of my scheduling. Fixed it in 10 min now works great> They were polite and courteous. Free fix without having to re-pack or re-ship. Definitely recommend!
1387322
Have you called the companiy? I ordered a replacement part and it came in a few days
1432327
Greetings this equipment is repaired? tube and use that time? Greetings I hope your answers ...........
468850
Am still not fixing my Avital, l took it to mechanic and they were changing about $350.00. The best way is to find someone who's know how to fix it. Am sorry.
1099392
I'm not great at these types of assemblies but it took maybe 1 hour 20 min? A power screwdriver will help speed that up. It's definitely straight-forward.
698952
My doors are nice and even, it took some adjusting. I would say about 15 minutes to get them right.