Why does Amazon still sell this item? It seems to be a fire hazard from reading the customer feedback.
1301378
I personally use this item and can vouch for it. The only way this is a fire hazard is if people do not use it correctly. Yes there will be defective units, yes there may be accidents, but overall most fires started by these are caused by people who shouldn't even own pets. Putting a towel over this device or putting stuff around it is not smart at all and is in fact dangerous. The device itself as far as I have seen does not catch fire, and in fact does not produce enough heat TO catch on fire. I put blame on the users, not the item or manufacturer except in the case of defective units sold. Hope this was a reasonable answer. I love this product. UPDATE: Adding to my previous comment, it seems as though there was a curse on this company as a whole bunch of people got faulty devices, poor things. Mine is still working great, no shorts. Seems to me like there were assembly issues within the manufacturer building or they got some terribly made pieces to construct these with. I am only glad that mine was not one of the ill-fated defects!
1816794
I purchased this item from you /// I think you have been misdirected. I don't sell anything. how ever I bought one and i'm still happy with it. I bought mine from amazon.com
724399
Amazon sells the item from different suppliers. You have to verify whether it is Amazon itself or a secondary provider supplier during purchase. Mine was sold and shipped from Amazon itself. Read everything before buying. Not everything is sold by Amazon itself. I can not emphasize enough. regards
2144547
Hi Theresa: No one at AmazonCom LLC reads anything posted here or anywhere else for that matter. See my answer to 'Snyder L' for the rest. Cheers!
441905
Questions like this are not appropriate for Amazon to send to"citizen" reviewers. These questions should be sent to the manufacturer. I would assume they have performed reliability tests at extreme temperatures to be able to answer this question with some scientific data. Asking the lay reviewer such questions is asking us to guess and pass on our guesses to other customers. Amazon, direct such questions to the manufacturer.
2035461
You got the wrong thing, or someone is selling the wrong thing - report it to Amazon and they should refund you!
1573737
for what? I get this email asking me if, as a reviewer, can i provide an answer to your question. yet it doesn't tell me anything about your question...like what item you are speaking of or anything. lame amazon...very lame.
2242915
Right now I have started this post to try and tackle the issue. i figured posting at the source of the problem would attract the most people and help raise awareness the best. I am still waiting for Amazon to reply back to my 3 customer service emails and 2 customer service phone calls (one semi helpful the other complete waist of time).Alright I just got of the phone with another Sales Rep and she said she had just received and email that stated that the issue is currently being addressed and that when an agreement they will be contacting people via email. Not sure how this is going to turn out but it cant hurt to contact amazon via phone or email and voice your opinion. Right now I have started this post to try and tackle the issue. i figured posting at the source of the problem would attract the most people and help raise awareness the best. I am still waiting for Amazon to reply back to my 3 customer service emails and 2 customer service phone calls (one semi helpful the other complete waist of time).Alright I just got of the phone with another Sales Rep and she said she had just received and email that stated that the issue is currently being addressed and that when an agreement they will be contacting people via email. Not sure how this is... » Read More Right now I have started this post to try and tackle the issue. i figured posting at the source of the problem would attract the most people and help raise awareness the best. I am still waiting for Amazon to reply back to my 3 customer service emails and 2 customer service phone calls (one semi helpful the other complete waist of time).Alright I just got of the phone with another Sales Rep and she said she had just received and email that stated that the issue is currently being addressed and that when an agreement they will be contacting people via email. Not sure how this is going to turn out but it cant hurt to contact amazon via phone or email and voice your opinion. « Show Less
297624
I had this same issue twice in a row, Amazon does not know what to do about this issuembut they keep selling it?? Weird
143385
I am wondering the same thing. I think there must be a typo, but I am unsure of how to bring it to Amazon's attention.
1033345
Why is Amazon asking us, the consumer, if we sell replacements? What in the world? They should answer the question!
169569
There was a recall on this item from the manufacture. It was starting fires.You hade to cut off the cord, to include the safety sticker and pry the serial number off the back of the unit and send it in with a self addressed envelope for a refund. I did all of this and have never heard anything back. No money, no refund, nothing, except a humidifier that causes fires.You might want to call the manufacture and check on the recall.
1492169
this unit has been recalled by Gree and was supposed to be pulled off the shelves. I am waiting for my refund now. They are a fire hazard, do not meet the energy standards as stated, and have overheated causing fires when in an not in use. Do not buy this unit. 3A was a horrible seller to deal with. If you have purchased this product go to: www.greedehumidifierrecall.com to request your refund. They will have you give the tag from the back and cut the cord with the warning label to return in a pre-paid envelope. I was told by Soleus Air, this product was pulled from shelves and should not be being sold any longer due to this recall. Heed the warning and do not purchase. this unit has been recalled by Gree and was supposed to be pulled off the shelves. I am waiting for my refund now. They are a fire hazard, do not meet the energy standards as stated, and have overheated causing fires when in an not in use. Do not buy this unit. 3A was a horrible seller to deal with. If you have purchased this product go to: www.greedehumidifierrecall.com to request your refund. They will have you give the tag from the back and cut the cord with the warning label to return in a pre-paid envelope. I was told by Soleus Air, this product was pulled from shelves and should not... » Read More this unit has been recalled by Gree and was supposed to be pulled off the shelves. I am waiting for my refund now. They are a fire hazard, do not meet the energy standards as stated, and have overheated causing fires when in an not in use. Do not buy this unit. 3A was a horrible seller to deal with. If you have purchased this product go to: www.greedehumidifierrecall.com to request your refund. They will have you give the tag from the back and cut the cord with the warning label to return in a pre-paid envelope. I was told by Soleus Air, this product was pulled from shelves and should not be being sold any longer due to this recall. Heed the warning and do not purchase. « Show Less
1230025
Why would I be selling spare parts? I posted a review as a user of the item. I'm not a technician or a parts store.
1683648
There is No picture, No brief explanation of just what the hell we're talking about? What dumbass is in charge of "feedback questions" there at amazon?
1976208
I also have a question. Why did you not contact the seller about this, or Amazon, or both?are you experienced ordering online? That is how problems are solved, by contacting the seller or the sales site customer service people,as reviewers like me do not work in the order department, so to speak. Also, Frieling might want to know about this mix up...contact then online at FrielingUSA dot com.
428876
I tried to put a review with the same problem Amazon knows about it and still selling the item ... they sent items without any protection to the item ... no label returning ... I had to return the item without any refund ... I am so dissapointed with Amazon.