Mine showed up with what looks like water inside the plastic wrap, and on the outside of the unit, but not inside or on the box, should I be worried?
1283091
Honestly, I have had my maker for a year or so (more or less) but I don't remember anything that looked like water in the wrapping. I can tell you that my husband uses is EVERY morning and makes about 3 or 4 lattes so he loves it. No problems with the unit at all. I know this really didn't answer your question. Sorry
2256410
Funny you say that..I ordered this espresso machine last Christmas and had to return it because when I opened it it had water all over in the box..I figured the box got wet in shipping. Amazon quickly replaced with no hassle.. how strange!
349958
Mine was sealed in plastic so I would think your's is either used or tampered with in some form.
1845602
I _think_ my second unit had water drops in the tank when it arrived. Both units that I have bought (both of which are operating fine and I love) came from the Amazon Warehouse rather than Amazon itself, and were out of their factory packaging, so I expected some abnormality and didn't think much about it.
1007466
no, I've recently noticed a little bit of leakage. Still like the cover, though but I'm not sure where the water penetrates from. Maybe it's a seam.
1225466
I was really worried about that too but it worked just fine! There must be a return option if something is wrong with it right? Just be careful with the film. Idk what happened maybe the heat? Some of the pics were sort of striped...
2219645
Hmm I think that's odd and it makes me think your unit is leaking. I personally would replace it. I don't think you can add water...
12804
I had the same problem , write to amazon tell them about it and they will send you another properly wrapped
478949
I've had no problems like this. It seems there may be something else going on with yours. Was anything spilled on it?
401095
odor ... ummm mine has no odor what so ever perhaps you should check the package and see if it got wet or something
431596
I just sprayed mine with water then rubbed it dn with my credit card hope this helps mine turned out great
1888209
I just looked at ours and it appears to be completely sealed. Hope this helps!
386917
I am currently trying bleach and water. I have had this for a very long time and the bottle has become dingy. Looks like maybe mold. So I bought the newer version but the bottle leaks so we use it outside. Hope the bleach works to remove the brown dingy stuff from the inside.
1573272
If store-bought packaging, be sure the wrap is dry before applying the label. Not a problem with new wrap.
486147
I agree with Sally's answer- condensation from the lid. I checked all the seals and tighten everything , but there is still water is there.
74406
Sorry but I can't help because the new one I purchased to replace the plastic one has been installed. I would have to remove it to check inside. However the plastic model does route the water through plastic to the discharge. It was still functional, so I kept it as a spare. It was replaced only for cosmetic reasons because the chrome plating was coming off of the plastic.
1768356
I followed the seam all the way around, just to be sure they were sealed. The issues isn't just the water seeping in, it the condensation that builds up inside. Just my 2 cents.