Has anyone had problems with Suunto not honoring warranties for those who purchased the Suunto core from amazon.com?
609520
I haven't actually needed to contact suunto for warranties, but I have heard about others having difficulties because of Amazon not being an authorized retailer. It never hurts to ask though.
609521
I had issues with my watch resetting every hour or so randomly. I sent them an email and they gladly replaced my watch with a brand new one!
609522
Depends on who the seller is, not whether it was bought on Amazon or not. If the seller is any authorized dealer warranty claims will be no different then if you bought it directly on Suunto's website. However if seller is non-authorized (anyone selling discounted is usually a non-authorized as Suunto does not allow their authorized dealers to discount) that is when Suunto won't honor the warranty claim as they only honor warranty claims for purchased made from an authorized dealer
609523
Had a problem with a button failing to work, I contacted Suunto. They paid for shipping and repaired it for free. Took a couple weeks to get my watch back.
609524
I had problems with the previous version. I sent it to them for a little problem, and they sent it back saying it water damage. I was pissed considering I live in a desert environment and the watch was in a (dry) drawer for months before I sent it in. I got it from amazon. As much as I want another suunto I just don't want to risk their crappy warranty service. (Their compasses have held up fantasticly for me.)
909924
Cardo Systems will only honor the warranty if the units are sold by their 'authorized' retailers - you can find the list on their website. I had a unit fail, contacted Cardo Systems and was told my unit wasn't covered. Amazon, on the other hand, took back the units and provided a full refund.
34037
As soon as you buy it the warranty should be valid but there is not warranty through amazon only if you buy from the official website
1413823
I called and spoke to someone on the phone and they told me it has to be an Amazon purchase, however someone else asked this same question and there was a bit of discussion on the topic. I decided to buy the warranty here on Amazon and just give it a shot. They did accept my registration and my receipt from a product purchased somewhere else. I sent them a copy of my receipt as part of the registration and then called to confirm that everything was good to go. Personally, I'd much rather buy electronics here from Amazon whenever possible. The only reason I didn't buy my computer from Amazon was because they couldn't match the student discount I got elsewhere.
106659
Great question. I cannot confirm it, but I just chatted with Amazon to see if they could and here was the response: "Asheesh:I have escalated this issue to the management team. I request you to wait for 7 days.We will correct this as soon as possible."If I get a response, I'll post it.
1732196
I have never had a problem with any warranty when I purchase from Amazon....
1518322
Not really Amazon's fault passed the 30 day grace period. Just take it up with BlueAnt. I'm sure they will honor the warranty
293385
Mine failed three weeks into their use and Cardo would not warranty it. About 4 months later the working units headset failed (helmet piece) and again they denied warranty. Replaced them with Sena units and man they are much better than Scala for about the same price. No failures either. Avoid Amazon Scala. Also a dealer offered to swap units if I would upgrade to G9x units and pay the difference. This after he asked how I liked the G9's I had on my helmets.
1476697
You can try. They will do everything they can to not honor the warranty--a terrible company! I'd return it to Amazon if you bought it recently.
300234
I would send back to amazon if it was that way when you got it other wise contact the life proof company. To get warranty you have to go on and do the online quiz also.
1971118
There is a 1 year manufacturers warranty and 100% satisfaction guarantee. So far mine is working just fine. Haven't found enough info myself on returned items to see how people are treated. Usually if you buy through Amazon, there isn't an issue. Also if you purchase with a credit card you sometimes have an additional automatic warranty. Just some thoughts.
1702104
I don't have the warranty paperwork anymore, but you should be able to contact the manufacturer/vendor's customer service department. Log in to Amazon, navigate to the Afunta mall page: <http://www.amazon.com/gp/aag/details/ref=dp_mi_seller_details?ie=UTF8&isAmazon;Fulfilled=1&seller;=ATQWPUY890LK5> then click on the 'Afunta Mall Customer Service:' link on the right hand side. They should be able to help you with any questions.
1423690
Interesting. Mine broke too. I had forgotten about the 100% guarantee. Pls post what you find out.
305848
Yes that happen to me too and neither amazon nor sony are taking responsibility. I have lost money and information, also pictures from last vacations. Totally regret buying it
534641
I didn't register. But somehow they have a system to track the purchasing information. I sent it back to them twice for repair. I just have to call them and get authorization number.
909922
I have not had a warranty problem, however the costumer service is excellent. I was helped in setting up my unit. Believe you can return also if there is a problem.
1934998
I have been looking through lots of reviews and through their policy, and it seems like you can't. Amazon warranty is for amazon products. I think you've got to buy it directly through their website. It'd be rad if they actually write that down somewhere obvious.