I can't get the rear (big) wheels to pop onto the metal stick, I put all my weight on it and it won't click into place, ideas?
1296079
If you're female have a guy do it. I had a guy so it for me it supposed to be easy..
1296080
I had a bit of a problem at first. I would measure the hole and measure the part that goes into the hole. If theyaren't the same, you may have to return it. I think we had to make the receptor hole a little bit bigger but I hadsomeone that could do that for me professionally.
1296081
I just pushed in the lever/release valve on the wheel and it unlocked and once I had it shoved all the way back I released the lever and both wheels locked into place. You don't push down on the lever to release the lock, you push it IN horizontally. The instructions said to just push the wheel onto the axel and that just did not work. Have to push in the little metal lever on the wheel base first
1296082
Hey there, sorry for the late reply. The back hub has a small lever you need to push in that will allow the wheels to seat on the axle. Hope that helps.
1296083
You shouldn't need that much force. I am a 60 yr. old woman and can't left over 35 lbs. I didn't have any problems. The only thing I can suggest is trying to reverse which wheel you put on the end of the shaft. If all else fails reread the directions. I know sometimes I miss something.
1296084
Hi, My son assembled mine for me but I will take a guess. Maybe the stick and the wheel need to be alined by a mark or a slot in both pieces. I hope this helps. Marsha.
1296085
Mine was not difficult to get on at all. I would call the company or get an exchange from Amazon.com
914425
Not sure what the issue is. I know we had to follow the path exactly that ours came out of. There were two specific points that had to be connected right for it to work. One was on the spring end and the little s shaped metal piece had to slide in correctly and the other was a clip on the back. Perhaps it is too long? I am not sure what else the issue could be. You might google/you tube to try to make sure it is connected right. Best of Luck
2227650
You have to make sure that the wheels "click" when you push them onto the "stick" - the axle. I have used mine often now and have had no problem with the wheels at all.
1666380
We bought three of these, one for each grandchild. The wheels were tough to get in but after watching the video my husband got them in and we haven't had any trouble with them staying in place. Don't be afraid to really use some strength on them. Make sure you have them in the correct position, it almost seemed to me that you are putting them in backwards. Once they click into place they are locked in and stay. Good Luck and I hope you get this mastered. The grandkids as well as the adults have had hours if fun riding these.
473286
I was totally unsuccessful in repairing the thing. I could reassemble it but the sections would not tighten into each other. So the stick collapses. If you can figure out how, please let me know - if I haven't thrown it out yet.
626359
If it does not work one way try it the other way and push a bit of force. It should snap into place.
1908915
I read a couple of other reviews of this product complaining about problems inserting the wheels into the holes. I didn't have a problem with it. My advice is to try again. You must be doing something wrong.
607943
Hi, I held mine by the wheel tightly and loosely gripped the body and mine slipped right apart. Try twisting it first to get it loose. Thanks!
1289829
Had that same problem in the beginning. Just make sure the cable underneath is attached and you can adjusts the tension, just use your hands to make sure the cable is on wheel
1695081
I couldn't get the front wheels to stay on, but the back wheels do go on, but I can't remember how I did it.
196191
We had that problem & found that the bottom horizontal struts were collapsed for shipping. There is a button on either side which, when depressed, unlocks the thing & allows you to slide it out to it's full wheelbase extension. Hope this helps.
439035
Hmmm not sure, I will try mine when I get home! Have not had an issue, mine was the wheel coming off!!
1893589
I never had any problem with the wheel coming off. I did have the wheels on wrong at the beginning and it was easy to fix. I had the wheels on the inside where you walk instead of on the outside. I took them out and they had to be put in on the opposite sides of each other. Maybe you didn't have them snapped in place. It shouldn't have anything to do with the weight. Make sure they are snapped in. You will hear it click when they are snapped in right.
1058036
Hi Roberta, As I recall, you kind of put them over the end of the axel (the long stick), and just push. They'll click in. The stand is already installed - it just folds up and down.
2252923
sorry, cant help you. Someone else put the wheels on for me, but it was fast.
243628
Mine sticks too try not to crank it up to its maximum height and while gradually crank it and push in the release handle at the same time it is fairly hard to push in.
873025
The rubber on the wheels should be secured properly with glue. What I did was to replace the rubber with the inner tube of bicycle tyres cut to fit and glue on with super glue. Hope that will solve your problem.