I installed the protector and now it is really unresponsive about 15%. Does anyone know how to fix this?
1320180
There most be an application that is interfering with the program on your phone.... since I install this I have never had that happen to me. I hope this help.
1320181
Try wiping it with hand sanitizer or something with alcohol in it. When I installed mine i used the dust removal stickers it kinda left residue on the screen. If that doesn't work then idk
538092
Had the same problem. Could not fix it at a reasonable cost. Sold it for parts and bought a samsung tablet
1138728
I ran into a similar issue but fixed it by plugging it in and holding down the power button until it turned on. You might try holding it for 15 seconds or so.
180322
Yes, my screen is frozen. I have had it for a month. I am not able to use it.
1783338
Nothing is covered. I had the same problem. It is a worthless piece of electronics.
1324197
I just bought a new unit and not having the problem mentioned. Have you tried checking if there is a firmware update available and apply it?
549117
After I had mine installed the very next day the screen went black, however the music was playing. I contacted the seller and they allowed me to return it after two weeks I asked for the status they return my system however the touch screen does not work!
993873
If you can get it on, do a factory reset. If not search online for a hard reset sequence.
1554108
It's your case, why not. I would try and reinstall the case first. If that doesn't work, do it but remember it's not reversible , what you are doing.
1408419
Have had no trouble with ours. Possibly try reapplying it. Sorry we can't help more. Do you use a screen protector?
277200
You need to call Sensaphone...they have excellent and very quick and responsive team of Tech Support people. They have helped me many times solve problems.
2240351
Can you tell me how you resolved this issue? I'm having the same problem. Thanks!
1569778
Until now, it has not worked for me either. I recommend something, do not immerse in water. I did and I burned the screen
890579
i feel your digitizer must have gotten scratched during repair. i'm sorry to say, you might need to get a full replacement ie digitizer and LCD
277697
It's broken. I had exactly the same experience, and contacted them. They sent me a new one that works fine.
446371
You have to go to the manufacturer's website, and download a patch. Mine worked fine after that.
154637
It should be absolutely clear. next time u put it on rub the air bubbles out every 15 minutes. Try to get a replacement for it. That should not have happened.