I've opened the package, pulled the plastic strip out completely, but I get blank pages when I try to print. Any suggestions ???
1284390
Sorry, I cannot help. I did not have any problem as you describe, the one I have works fine on my HP 1020. You may need to contact the vendor directly.
1284391
pulling the strip should 'activate' the cartridge - you may have simply ended up with a bad cartridge. good luck. incidentally, ours lasted 2 weeks instead of the OE 13 weeks which is commesurate with the 1/6 difference in prices. good luck!
45319
I haven't used it enough to run out of ink yet and also it isn't working at all at this time. It was printing fine (from my living room) then one day I tried to print a recipe and it would not print. I don't have the know how to fix the problem and hope I can find someone that can help. My ex daughter-in-law set it up for me but is no longer available.to print a recipe and it wouldn't print. I have no idea HOW to get it working - it's all greek
541417
Franklin, I bought this printer a year ago and my problem is annoying paper jams, over and over and over..... which means I have to remove the back and extricate the paper. As far as your print head is concerned, I experienced that once. I turned off the power, unplugged the printer, removed both cartridges and waited about 20 minutes before powering it up again. The printer seemed to recognize that it was missing the cartridges and immediately rebooted to receive them. In the final analysis, I have regretted this purchase.... good luck. BILL
1351635
What I have done is to take the cartridges out and wipe the bottom. Sometimes I give them a shake. You could even clean the print heads with a clean towel. Or, turn the printer off for a couple of minutes, then back on. If none of these work then the print just doesn't want to recognize the cartridges. Unfortunately, it happens.
1795844
You can try taking the print head out and cleaning it, but I have not had good luck with it fixing it. Sometimes it helps and then the next time I use it, it won't print black again. Basically, these are useless printers. The print head is about $50 to buy a new one and they don't last very long. I'm limping along with this and then I will buy a different brand. Sorry. Maybe cleaning it will get you a little more use.
418889
perhaps you have a defective printer, but mine works just fine ... open the front door, place paper on the tray, open the top of printer, and ready to print ... if it keeps jamming, I would request a replacement ... good luck!
1834077
Carl! I just did it... took out the color cartridge and it printed a B/W image....hey thank YOU it is good to know just for general purposes. BTW it is darn good little printer and if you can find it on sale as I did (40 bucks) also there is a vendor here that sells both cartridges for under 20 bucks including shipping...they wanted 48 bucks at Staples for the dang cartridges themselves for cryin' out loud........:>}
238972
I don't really know, but if it were my printer, I would unplug it and see if it would reset itself. If not, re-install the computer with the disc. I use mine a lot with eBay and use cheap ink, cheap paper and it does a decent job. For real quality, I use another printer. This printer seems to be a faithful work horse.
1634344
If you haven't figured this out by now, use your on screen manual that should have loaded to your computer program list when you loaded your printer. I've not had this problem, but did have one and after hours of researching on Google I brought up the manual and followed the directions - viola, problem solved. I did have a paper jam once and couldn't see it until I opened the back of the printer. Also, always remember to push the flashing button when you've completed any task - it let's the printer know to proceed. (Richard's wife, deb)
300439
I have printed in only black and white. Just now, I removed the 3 color cartridges, and it would not print. May be missing something, but I think all the cartridge slots must be filled.
220420
I had same problem. Took it all open and nothing was there. Called company for help. She told me to do same as online instructions which didnt solve it. Then the cartridges wouldnt move anymore and her solution: replace it. OFFERED REFURBISHED ONE FOR $88.Mine was 13 months old. Why would I want another inferior product? It is in the trash and I bought a new Epson. Never to buy Kodak again.
541416
reboot your printer then it should release and re adjust itself. same for paper jam open back and remove paper incase.
1033086
You probably need to let your printer "Learn" the way it works. And if not, do a test print and see which way to put the paper back in... OR print on two pieces and glue the inside one to the middle of the fold.
2210603
Take them out to see if there is any ink left...and reset them that might help.....I'm not an electronic person though so I have no idea
1246159
+1 for scrubbing the 3 pick-up rollers with WD40 and a coarse, lint-free cotton cloth. I got to the point that every other sheet would say "paper jam tray 1", and the paper was either not pulled out of the tray, or maybe lifted just a tiny bit. I cleaned up all of the dust I could find, and then cleaned the rollers with a damp cloth like Brother suggested, but no change. Here's exactly what I did to fix it: * I moistened the cloth with WD40 - (don't spray inside printer or you'll get drips) * I scrubbed sideways on all three rollers (one grey, 2 black) * feed 1/4 turn, then scrub again, all the way around. * Repeat this cycle a second time, just for good measure. * Verified no greasy, oil slick left on any of the rollers * I scrubbed over the tray pick-up pad. * Reinstalled paper tray and everything is printing like normal
341743
this is an old issue with epson printers. it is the printer - not the cartridge - which decides when it is empty. because third party cartridges often hold more ink, they appear to be defective. what you should try to compare is the page count. are you getting the same number of pages?
498437
same issue here. they do not work. printer will not accept them. dont buy. even tried the 2nd black without ripping the small plastic and firm push. waste of time and money. will try get a refund from amazon.