Some people said they have a lot of steam &amp; leaks coming from the machine from the back, sides, and top. Would appreciate some responses to this.
1310622
I had a defective unit which did this. The defect had to do with the water level sensor, and it would generate massive amounts of steam at the end of every cycle. What made the defect obvious was the Clean light would come on at that time even though it is only supposed to come on after 90 cycles. Mr. Coffee sent me a replacement unit -- in 2 days and postage paid both ways -- that works perfectly. Just before any normal coffeemaker would start to make a lot of steam (and noise) this one beeps 3 times and shuts off. NO STEAM AT ALL! This is a wonderful coffeemaker with many design improvements over its predecessors. And Mr. Coffee should me some great customer service when needed.
1846363
Mine leaked too. I called the manufacturer's customer support phone number and they gave me a new one free. I also had a problem with the soap dispenser. I did the same and they sent me a new one. I must say the customer service is pretty good, but why do we as customers have to go through all of this? They have to improve quality control of their products.
185146
We've not had any issues with ours leaking. I think the leaking problems were in earlier model years, ours hasn't has any issues.
1176943
They're all like that. Piece of very faulty engineering. Mine also leaks out the end of the handle, dripping coffee on the counter unless I remember to put something under it. 2 weeks ago, just short of a year I've had it, it QUIT.
458703
Sorry to hear about the leak! It could be caused by dirty debris wrapped around the brushes or underneath the unit. Try cleaning the bottom and if you are still having issue please contact us so we can help. http://www.bissell.com/contact-us/?cid=ccsocial2107
259779
I have the same problem on my first one after 6 months, replaced it under warranty, and the new one starting having the same problem after 3 months. However I by chance found the fix to this problem as I suspect that it is caused by the steam built up if you left the machine on too long. Here is what I did: 1. Turn the switch to activate coffee/hot water flow. At this moment no water is delivered to the filter as stated in the problem. 2. Place a cup under the steamer wand. Rotate the steamer/water flow knob on top of the machine to deliver hot water from the steamer wand. There will be both water and steam coming out of the wand and the steam will make quite a bit of noise. Wait for all the steam to come out (and the noise should be gone) and only hot water is delivered. Rotate the knob to stop hot water delivery. 3. Now the hot water should be able to run though to the filter. You can turn the switch back to heat up mode to wait for the green LED before making coffee. Hope these steps help.
1601559
Definitely a lot of steam rises from the top as I hadn't noticed until I made a fresh pot and stayed in the kitchen instead of getting dressed. I had to move it way from my newly refinished cabinets before any serious damage was done. Needless to say I'm not very pleased with the product and am going to research and "ask" this question prior to replacing this unit. Don't they test this kind of thing? Just amazing.
572059
That's NOT good. My system has never leaked. You should contact the manufacturer.
1794809
I have found condensation does tend to drip down the back when you open the lid to remove the basket. I put some paper towels under the machine when I set it up because I read other reviews with this problem. The coffee this machine makes is so good I'm willing to overlook a little leaking condensation issue.
2001835
mine does too, but if you look closer, there doesn't appear to leaking steam. working well.
43312
I see someone was complaining about the auto shut off. If she would read her book you can over ride that and I do it al the time. I have had mine for 3 years. Every Rowenta I had started leaking in about a year. Company keeps changing their advise to stop this. None I found worked. I will never own another rowenta
530677
same happened to me as well. I'm returning it for another reason though which is it leaks from everywhere!
1055540
i'm lazy, I don't. so far, no leakage at all. but if you are doing a good sized job, there will be minimal water left. they do tell you to use distilled water, or you can boil water, let it sit to cool and then use that. this is a decent machine.
1411449
My unit was leaking water as well. If you remove back and side panels off there is a tiny tube that goes to the condensing area, it gets clogged. When it does the unit leaks. I bought a small plastic tub that goes under washing machines for mine. The unit works great, the company just never tells you its going to leak badly and ruin your carpet.
793564
Thanks for the info.Mine just stared leaking.It is nice looking, but it is a cheap piece of garbage. The hour on the clock changes whenever, also. B&D; used to make quality products-what happened?
836827
It's not actually steam per say...it's more of water being sprayed out, like a wet vac. Hope that helps!
778623
That is a good sign I'd say: also excessive steaming out of the vent port. It shouldn't make any sounds except the sort of gurgling sound when the coffee is brewing and filling the upper chamber.