I purchased this item in May 2013 and it's not working properly. Can I get it fixed?If yes, how?
1294103
I have no idea why Amazon sent this to me for a response. I had one for about 6 years and it died so I bought a new one.
1626873
We would suggest contacting the manufacturer for technical support. Or if within the sellers policy you may be able to exchange the item.
523255
Hi, I purchased a 3 months ago, but I don't have this problem. My suggestion is that request a change with Amazon. Regards
1899034
I've had one for over a year now, I think your best bet is to return it since I never ran across the issue it might just be a defective piece.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
798425
Same happens to me. It will not work again properly. At the end I bought it from apple.
1530357
First make sure you have a connection to the web. If you do and It does the same then I don't know what you can do yourself but you can do some other things. Contact the seller and tell them the problem. If you had this for too long a time then they may not do anything for you. If your past your guarantee time then I would just go to an electronic store. Be very polite and ask them If they can help you solve the problem. If they say a part needs to be replaced then It's up to you If you choose to repair It. Personally, I would toss It out. It may cost more to repair then what you paid for It. Life's lessons can sometimes be costly. Never buy a cheap gadget again. There's a reason why It's cheap. I didn't buy mine for myself but for a relative. I told him over and over to not buy It but he did and It broke. Better to save your money and buy a better one with a better brand and a good warrantee. Other then that.... Good luck!
2155372
I've had this issue since I bought it a year ago. It's a piece of.... If you figure it out let me know cus I was never able to.
1191363
That item should have a warranty! The one I purchased is still working properly. Contact the seller or Amazon and they should respond and take care of your issue!
1628310
My advise? Return the item ASAP. Mine was also damaged but since I'm using it outside the US I took a chance and repaired it. It has been a nightmare, it is just not working properly and I've spent over $200 USD in repairs so far.
377663
Mine is two years and still going strong. Try taking it out and reinstalling
1419432
Doesn't sound normal. When did you buy it? If it within 30 days of purchase, I would take it back to where you bought it and exchange it. If it's been longer, call the company and they will tell you what to do.
1872316
I'm sorry but I can't help with that. The one I have works great. Never had any problems. Try contacting the seller.
85636
I have not experienced this problem either. You may want to swap it out...I really enjoy mine. It's worth the effort to get one that is working properly.
1583506
Yes. Same thing happened to mine. I bought that piece and it's working great!
1722938
I'm using it since may 2013, but not every day and i'ts ok with charge untill now... I like it so much and now as I hear this issue i really would like to know if you guys going to find any solution
723072
Thanks for your help! I've been reading some message boards, and it looks like that even though I didn't buy it until Sept, the item was manufactured in Aug 2006, so it's past it's warranty, and there's nothing I can do. =(