1) Does the warranty cover accidental damage? 2) What is the relationship between Amuras and Computer Upgrade King?
1293242
1. I think the answer is no; 2. I don't know either; be careful the noise level before ordering this computer
2186662
I really don't know as Purchase both the laptop and the warranty at the same time- both on amazon.
775874
I looked over the box and there is no clear way of knowing if it's either. If your asking because or warrantee coverage for US I would contact the seller of maybe dunu. I just got the additional coverage offered by amazon. They are great hardware, you'll like them.
1335340
I received my ADW card back as undeliverable... I admit, it was annoying that they include the wrong mailing address on the ADW card, you would think they would set up a forwarding address (I am able to figure it out when I move), but if you go to the website Deanna Morey mentioned above (adw.asus.com), you can fill out an online warranty card, just be sure to mail it in to the new address. I had no problem getting my warranty and rebate from ASUS. Their customer service has been good, but they do seem to take the full 48 hour turn-around time to respond.
186511
This model comes with a 3yr limited warranty from the manufacturer Asus. Generally speaking this is repair / replacement coverage for defects not related to negligence or physical damage.
871728
My tower is a factory rebuild. I don't even have it on line as yet. I got it from Craving Savings. It comes with a 90 day warranty for parts and Tech support and a 30 day return/replacement warranty.
1129492
Yes there is a warranty - I found that the ASus customer service and tech support is shall we say more than subpar. Be warned that if something does go wrong be prepared for a tough eMail exchange - they barely know their own product and would like nothing more than for you to give up. After months of emails and returns via mail. They finally shipped me a replacement mobo. Unfortunately, I am still waiting for the Bluetooth module that was my core problem - go figure. I have been wo a computer for about 3 weeks now.
356347
So, what is the question? If you are asking about the ASUS Eee computer I bought, put on the shelf for more than a year until the need to use it arose and when we hooked it up it failed to log in, I can answer that. No, it didn't. When sent in for repair. I was told it would be a $ 156 repair on an unused unit. I had it returned to be used for an expensive trot line weight and a lesson learned about the quality of ASUS products and service.
1652883
Hello Alex The one I received had a warranty void sticker that was removed and put back on sideways ?And one side of the box was crushed at one time . All the Serial# and batch# match, The CPU look like new ? But If there is a problemIt needs to be exchanged . I have not had time to assemble this Computer Yet! If this is bad CPU I'm going to be very Pissed!!!!Let me Know what's up here this is a very odd Question for Amazon to be asking !!!! respond ASAP
911794
I'm not aware of any warranty coverage other than the standard manufacturer's warranty. However, I'm quite please with the machine itself. I run 3 monitors and it performs nicely.
2053756
I think they have a 1 yr warranty. I love my computer and have had no problems with it. After I updated Windows (which took a full day because there were so many!) I sent it in to my IT guy and he put Windows shell on it to make navigation easier.
220728
The computer only comes with limited warranty. You need to get another warranty if you want to cover accidental damage
2052412
If bought through amazon you have both an amazon and dell warranty. I returned this dell for a full refund and bought an HP PC.
1454611
Same exact problem here. I will never purchase another Asus product again. I ended up calling the ADP phone number (the accidental damage plan), and they told me it would likely cost $200-$300 for a new motherboard. Unbelievable! I guess it's back to HP or Dell.
1397334
My statement stated that the AM04 was in new condition. The power cord appeared to be over wrapped very neatly. I don't know about the warranty at this point. It continues to work very well for my situation.
2038384
Sadly no it isnt (soldered on to the main board). Tinkering with the RAM would invalidate the warranty as Acer dont regard it as a "user serviceable part"
986562
I am from India. I had this same question while I purchased this from Amazon.com. I think some Asus rep told me "yes". After all this product is a beast. I don't think it would need a warranty due to its well build quality. Its been 6 months. No issues yet.