I'm having trouble opening the bottles. They will turn about 3/4 turn and come to a hard stop. Can anyone tell me how to open bottles?
1295894
I agree with Jennifer. I have arthritis in my hands and am no stranger to having difficulty turning caps. These were n more difficult than others, tho I have a round rubber circle that was made for such tasks an it works fine. Also we pour the oil into a pretty decanter with a stopper. It shows off the oil and looks very pretty. We keep it out of the sun tho.
1295895
I'm guessing you might not be turning the cap hard enough to break the seal. I have trouble opening bottles with caps like this, and I use a piece of rubber non-slip shelf liner to get a good grip on the cap to be able to turn it hard enough to break the seal.
2210303
Sry about that. Are you twisting it into place? If that's not working I'd contact britta for a new top portion of the bottle.
1662802
You have to pull pretty hard to get them open. I dont know anything about kombucha but cant imagine it would make it impossible to get back open.
1331252
I have the same problem - i just twist & pull at the same time. It is even more difficult when there is water left inside because you are not to tilt it .
1675483
There's a slight click when you turn them to the open or closed setting. It seems like it's gotten just slightly harder to open them as I use them more. But that could just be the result of holding with one hand and trying to open with the other (non-dominant) hand, without putting the pitcher down first. Instead of turning, you can also fairly easily lift the lid out, move it to the open position and then put the lid back in. That's usually what I do now.
1146281
This may help. I've discovered a Stop Line just under the white pump assembly on the cap that tightens down on the bottle. If you loosen the cap all the way, it slides on completely and allows the pump to seat better on the bottle. NOT loosening it enough caused the problem some of you are describing. Loosen all the way, drop the pump on bottle and tighten as usual.
650636
What kind of bottles are you using? I've been using Sierra Nevada and Firestone Walker bottles and they go down 180, but some 22oz bottles don't go all the way. Even for some that cap and don't go 180, they were fine. After you cap a bottle, try really hard to twist it off. Shouldn't budge; if it does, use a different bottle. Hope this helps.
1366023
They recommend not to do so.... I did and my bottles warped with the bottom piece. I loved the older bottles that were standard buy they are discontinued. I highly recommend the Dr. Brown's over anything! I love them! Never had an issue yet.
1759500
If it does not turn on it could be an electrical connection problem. Make sure you have juice in the outlet (plug in a table lamp or a hairdryer that you know works). Then make sure that the connector is sitting all the way in the unit.Also keep in mind that it takes 15-20 seconds for the unit to start spinning from the time you put the bottles in
163445
Well, I just opened mine and you are right. Mine has a big hole as well. And it is hard to purchase droppers for these bottles, darn it.
324543
You just gotta keep twisting it and it will pop open. I had the difficult time trying to open it as well. :) hope this helps.
52584
Turn the bottles so they curve in - then you won't hit them. A bit harder to pull out while running but not a big issue.
21221
It is very odd to open I had trouble when I received mine also. Instead of using the lip on the lid, grab the smooth sides beside the lip and pull to open.
1644574
Sometimes they are a little tough to begin with. Make certain that the side wires are lined up in their holes. Using both hands I hold the bottle from the opposite side and use both of my index fingers or thumbs to flip bail down. You actually want them to be tight to prevent leakage, etc. I have not had any problems with mine and am really pleased with them for Kombucha storage.
1117051
This is what I did. I poured a small amount of oil into the top area where the stopper feeds into the bottle. I slowly tried to move the stopper so the oil could get in between the glass. Eventually the oil will loosen the stopper. About once a week I try to make sure that this area is oiled up so that it doesn't happen again.
856258
Make sure you don't squeeze the bottle when you put it in so you don't create a vacuum the machine can't overcome. Take the bottle out and put it back in without squeezing it and see what happens.
1374512
Try pushing down on the top then opening at the same time. I think that it is a safety feature. Hope that helps.