I bought buld on Oct. 1 2013 and need a warranty replacement. How do I need to go about doing this?
1288645
I sent mine back via Amazon with no problems whatsoever. Then again, mine only lasted about 20 minutes, so I'm not sure if 2 1/2 months is too long or not. Contact 'electrified' and see what they say. Best of luck!
1288646
I could not find out how to get a replacement so I just returned it and got a different one
1288647
Good luck. Amazon wouldn't replace because it was over 30 days for me, and when I emailed the company selling the part, I was ignored. It is false advertising. They claim there is a 150 day warranty, but there's not. I never heard back from them and ended up throwing it away.
1631486
Contact step 2. They might even replace for nothing. I have found that when you go back to the manufacturer for things like that they sometimes just send it to you or charge you very little.
1530357
First make sure you have a connection to the web. If you do and It does the same then I don't know what you can do yourself but you can do some other things. Contact the seller and tell them the problem. If you had this for too long a time then they may not do anything for you. If your past your guarantee time then I would just go to an electronic store. Be very polite and ask them If they can help you solve the problem. If they say a part needs to be replaced then It's up to you If you choose to repair It. Personally, I would toss It out. It may cost more to repair then what you paid for It. Life's lessons can sometimes be costly. Never buy a cheap gadget again. There's a reason why It's cheap. I didn't buy mine for myself but for a relative. I told him over and over to not buy It but he did and It broke. Better to save your money and buy a better one with a better brand and a good warrantee. Other then that.... Good luck!
1618471
The warranty issue are handled by the manufacturer. They will most likely have you take the item to a service center nearest you.
898404
That is what I ended up doing. I contacted the Back to Basic warranty through email with no response.
1702105
I don't have the warranty paperwork anymore, but you should be able to contact the manufacturer/vendor's customer service department. Log in to Amazon, navigate to the Afunta mall page: &lt;http://www.amazon.com/gp/aag/details/ref=dp_mi_seller_details?ie=UTF8&isAmazonFulfilled=1&seller=ATQWPUY890LK5&gt; then click on the 'Afunta Mall Customer Service:' link on the right hand side. They should be able to help you with any questions.
1569934
If you are not satisfied they will replace it. No time limit on warranty. You just need to send them the old one.
1604203
You should have the warranty certificate - go to the web site and enter the warranty request.
890480
Debra look at your receipt and send them an email they helped me that way. I also sent a request for warranty and deffective parts through amazon on your recent orders list they are great about responding they did for me. Good luck
498250
If you still have the box/instructions, I'd email or call whoever they list for warranty replacement. The unit I bought is working perfectly so I really have no experience with this manufacturer.
1352092
Just write to their customer service asking for a replacement. Give your original order number and address wherea replacement sshould he shipped. They are pretty good about it.
853793
I think your best bet would be to contact the point of purchase. They should be able to help you with warranty questions.
770618
My understanding of their warranty is that they will replace it one time, regardless of how long ago you purchased it. You would need to prove that you purchased it from an authorized seller.
1538602
I registered mine online for warranty & kept the box in case of trouble. All of my info. is in a folder but I am not where I can access that exact information to help. Sorry
1084895
I'd call the company direct. Should be on the web. They should back warranty is they want to sell on Amazon.
58936
you can't until the warranty runs out....I think its 90 days....don't quote me.
2159057
You contact the people you got it from... From what I understand they are good on there warranty work and should send you a new one at there cost.