Black Line Samsung 40" LCD: Will they take care of replacing TV or do I have to contact Samsung?
1296574
You should contact Samsung. If your TV is in warranty period, they would replace LCD Panel for free.
722992
Hi Tkh,I had the same problem as well. I got 3 black lines across the screen. I wonder how long does it take for them to replaced the lcd screen. At the same day? Thanks.
44382
Guy's,I need a little advice. I know nothing about LCD TV's. I'm moving into a house and ran into a guy that wants to sell a Samsung 40" 4061. The TV has been siting in his bedroom and is hardly used as he watches a bigger set in the living room. The set looks and works great and he's asking $500 for it. I think the set is several years old. Does anyone out there have any advice on buying this?Anything to look for? Is this a good price on a set with prices coming down this Christmas?Thanks for any input,Rudy
1065006
Need phone # to order parts for the 40 inch TV. JustT bought from Amazon and received it today and has no parts in it ( stand etc.)N
1128591
Yes- There is a standard Samsung warrenty- 1 Year parts-labor. for the 50 inch, service 'may-be' in Home (or carry in)
1516179
For all those who have experienced this problem - did Samsung fix this by replacing/repairing the frame? I am seriously considering buying this TV, and this is the only issue that is making me hesitate.Thanks
1346115
I don't know but the screen started going dark recently and there seemed to be no way to fix it (we tried the Phillips' website and they directed us to a sketchy TV repair business). The warranty had expired. Finally gave up a replaced it with Samsung.
1420625
May just need to call that support line, if the display panel is damaged they should replace it.
14803
Thanks everyone for the response, does this have warranty ? last year thanks giving i bought samsung 5300, last month my little one broken the TV LED accidently, but still TV is working fine,but with horizontal and vertical lines, i called samsung and they asked $650 to fix the TV, but that TV cost me only $327 last year, so i bought LG40LB6300 this thanks giving, this time i want to protect it.. also any idea is anyone ready to buy my cracked screen TV, since the other accesories might be helpful for others needy.....
775420
Same problem here. TV is out of Warrenty, and Samsung, of course, denied it was their problem. I had an Independent Technician come to pick up the TV, and brought it back two days later. Total cost $175.Now I have to call DIRECT TV and apoligize, as I was blaming them for the problem.
1802846
If the reason for the black screen is a fault with the screen. Then yes, I believe that's the part u will need to replace the screen.
624449
I am looking at both of these models as well. I bought a Samsung 42" LCD 2.5 years ago and it is now failing. (Estimated repair cost for 1 of the 3 problems it is now having is $850.) Not a good track record for my money. So, I will probably go with the Sony. Has anyone had any repair problems with the Sony LCD's?
107648
I suggest you call the manufacturer for advice so that you do not damage the TV. Please let us know what advice was given for the good of mankind in case any of us get in the same fix.
1453756
Call Sony to be sure. I bought the new 70" 3-D Sony, and they confirmed that they are the replacement for my TV.
702928
Could be a bad main board. Mine went out a year-and-a-half or so ago. It cost about $350 to replace it through a local repair company. Not sure if it is worth it though. I bought a new tv about 6 months ago and it was $650. You may want to check around.
49888
Same thing happened to me. My screen was just sitting on the stand and it cracked on its own followed by a buzzing sound. Samsung won't cover it even though it is still under warranty. I will NEVER buy a Samsung tv again.
2038689
The only warrantee you can count on is the 30 day from Amazon. They will get you a replacement. Past 30 days, good luck. No help anywhere. I have had no problems with the TV. The Samsung disk players and 3d players are a different problem. Throw away after 30 days was the help I got. I replaced the 3d one with a high end Sony and working fine. They designed Blue ray. I prefer the Samsung TVs. Just check them over and try them out completely soon after purchase. I have set my TVs up to where I choose when to turn on the internet. Samsung still tries to introduce new products in the middle of a show, but not continually. The easiest hack into your house is through your TV. Can by pass all your security. The only warrantee you can count on is the 30 day from Amazon. They will get you a replacement. Past 30 days, good luck. No help anywhere. I have had no problems with the TV. The Samsung disk players and 3d players are a different problem. Throw away after 30 days was the help I got. I replaced the 3d one with a high end Sony and working fine. They designed Blue ray. I prefer the Samsung TVs. Just check them over and try them out completely soon after purchase. I have set my TVs up to where I choose when to turn on the internet. Samsung still tries to introduce new products in the... » Read More The only warrantee you can count on is the 30 day from Amazon. They will get you a replacement. Past 30 days, good luck. No help anywhere. I have had no problems with the TV. The Samsung disk players and 3d players are a different problem. Throw away after 30 days was the help I got. I replaced the 3d one with a high end Sony and working fine. They designed Blue ray. I prefer the Samsung TVs. Just check them over and try them out completely soon after purchase. I have set my TVs up to where I choose when to turn on the internet. Samsung still tries to introduce new products in the middle of a show, but not continually. The easiest hack into your house is through your TV. Can by pass all your security. « Show Less