I'm having a huge issues with putting the tent back together, any quick hints on how to put it back how it 1st came? This should come w/ directions!
1283644
Our shipment came with instructions. It involves folding it in a special way and then twisting two parts together. I do not have the instructions with me as I am travelling to Europe, but once you get the hang of it it works well. If you didn't find instructions, I would suggest you request them from the manufacturer. Otherwise, we have found this a great product. RAM
1689222
Start over take it apart recheck directions, and read them slowly. You may have something upside down. Don't get frustrated, or annoyed, it will go together, if all pieces are placed in right direction.
551213
I was stuck on how to disassemble the rack for a couple of minutes also. I don't have it in front of me right now to give you a better explanation, but I remember pushing in the parts that fold. I think I just gave it a little wack like it was the inside of an elbow. Sorry I couldn't be more specific. Ill try and add to this later when I go home this weekend.
2233188
Dear Jamie,Good day. Cherry here.Many thanks for your interests in our product. Actually it's better to set this tent on the grass ground. By the way, in order to make it stronger,you may need to use some sand bags or weights when bad weather. Hope you can understand.If anything else needs our help then,just contact us freely.Nice dayCherry
746691
I would file a claim with amazon. The instructions suck but they should be there along with round poles and the zip cover. I noticed the box mine was in was pretty beat up. Guess I just got lucky.
1054673
I didn't have much problem getting it back into the bag. Lay it out flat. Then get the storage bag and lay it next to the tent so you can see the size it needs to be when folded. Fold both sides of the tent in toward the middle until the width of the tent is a little less than the length of the storage bag. Then roll it up very tight and it should fit into the bag.
2124952
Contact them directly. They have a modified part now and will be sending the whole new piece to you (more than likely) they did for me when my hammock didn't line up properly.
40868
Yes it can be done alone, I do it often enough. Just grab one corner, lift so only one is touching the ground and walk it back. At some point one of the other legs will start to drag. From there just set it down and start walking around the tent, and pulling each corner out until they start latching into place. A little more time consuming than when you hae help but not that bad.
1390641
Folding it is my only complaint--I can't fold it like it came. The best I can do is a flat heap with the elastic band holding it together. I'll try to explain -with the 2 sides folded together, grab the top right side with one hand, and the bottom left side with the other. Bring your 2 hands together while twisting the shade toward your body. Now scrunch it flat and get the elastic band around it to hold it together. Like wrestling an alligator! I have to say that each time it gets a little easier. Good luck.
1374697
I wound up making one out of tarp. The brown / silver type that you find at a home do it yourself store. Pitch the tent, place it on the tarp, mark the outline and cut. I used webbing/strap material and used a gromet tool to attatch to the tarp and grommets on the strap to where the poles are. Came out trick and at a really good price point...
807109
I found that there is no parts for this tent. I had the same issue as well. Because of the price, it's a throw away item
98206
Hi Chris! First stand in front of the tent facing inside the tent. Use your right hand and grab hold of the diagonal corner and pull towards you/ entrance of the tent. The tent should begin to collapse. It should then have two panels, fold that and twist. It should collapse into the oval shape.
436141
I have taken mine apart a lot during the set up process. I misplaced the directions and put it together and took it apart around 3 times until I got it right. It takes a bit of strength to pull the pieces back apart but other than that its awesome!
2168437
I'm sorry, I wish I could help, and answer your question. I bought this tent as a gift for a friend and i do not know anything about it specifically. I do not think he has had a chance to open it and use it yet. If I do get any feedback from him about it, I will post it on Amazon. I'm sorry that I can't help you out. I know I would like to know all I could about something before I bought it, too.
1445761
Sorry to hear you bought the kit and it had no instructions. I think the vendor is pretty cool and will probably refund you if you haven't asked them to yet. Just a thought. We didn't buy the kit but instead just used some straps we painted to match the color of the shade (tan) and some ratchet clips and put one to the house; one to a tree and one to a post we attached to our fence and it worked really great. Hope they refund you if you try and return.
2241627
There were set up instructions included. About to go camping with mine next week. Can't wait. It's a great tent.
2050550
Mine came with instruction to put it together. If yours didn't come with any sort of instruction than I would recommend contacting the company directly. They could email you a pdf with instructions.