Why are there so many bad reviews? Can't you fix the problems ?
1311250
I find it a real problem to change mop heads and the spinner seeems to lift half of the mop out of the bucket. It doesnt spin as easily as it shows on TV. I'm discusted.
1311251
the hurricane mop to me is a great item. i like the the way you clean the mop. the only thing i wish it came with is an extra mop head. bernie
1311252
I think the hurricane mop is GREAT! I have absolutely no complaints. Everything they say in the advertisement is true. You put water in the bucket, wet your mop, pop it into the hole but make sure you position it just right so that it's straight in, pump the lever on the side to wring out the water, and then mop away. It goes under, around, behind, and does a great job. I am very happy with it! And I don't need to wring it out with my hands, or get on my hands and knees to get a good clean floor.
1311253
I think the mop is great! I have two new puppies and it has proved to be wonderful. It took a little while to figure out the spinning process- it kept locking on me but I figured it out.
1311254
I don't know why there are so many bad reviews I love my hurricane mop. it works great on lamiate and it is the first thing I have found that does. You still have to sweep before you mop which is different from the add but it works great and I love it
1578784
Why is everyone asking me questions when I'm the one who left negative feedback!!! Yes you can, there are plenty of different 3rd party apps that you can find to do this as well....
1439194
Because it's a poorly built piece of crap. A little sarcastic, but true. Good luck with customer service. If you have the option of returning it for a refund, you should.
258324
yes, I've asked twice and haven't gotten an answer. I've returned a recall unit. If I could get a clean one, I'd buy it. I think it's a very nice product. But, I for one, am not going to pay retail for a "fixer-upper". At a "refurb" price, I'd think about it, because units below ser 3114200 are exactly that - refurbs waiting to be refurbed. I'm going to wait another week to see if I get an answer, and then just get something else. Sigh.
1411391
Sorry, I've never had a problem with mine. I think, like Patrick suggests, if you contact the seller they might be able to work something out for you. Good luck!
36352
Some of the reviews are posted by larger customers and they haven't reported any difficulties. Good luck with it!
2052114
Yeah I have noticed that someone always has a problem with there game consoles. I was looking at my other option and someone was having a problem with their PS3. My primary use would be gaming and blu ray so I am cautious to sink five hundred plus in a system and not have it working fantastic. I probably will still get this one and hope for the best. I hope you figure out the situation.
2052012
The description here says they have fixed the problem...guaranteed...So Id assume if you buy it and its not fixed, you could contact them and they'd take care of you. If you're unsure, why not give them a call before purchasing
1899434
keep after them. I had the same problems with them. keep going up the chain of command. post negative ratings and tell them you will. they finally gave in and swapped mine out.
776135
My only suggestion is to check the reviews. If there is a large number of reviews and the good outweighs the bad you should be fine.
833920
It does not surprise me that you are having problems. Mine was non functional and I returned it.
2151250
I was never able to get it running - it requires a software update download from them, but there is some kind of bug or quirk to get it to install. I was on line with their help desk for hours, installed it on three different computers - no luck. endded up returning it.
1099434
We haven't experienced these things ....yet.Are you thinking of buying one or are you having problems with one you already own?
583316
Good points. It's still relatively new, and I wonder especially how the hard drive model has held up. My new one arrived DOA, and now I'm really struggling over whether to ask Amazon for a refund or an exchange. This baby may be intended to be Solid State all the way, which means the hard drive models will be unwanted period pieces in another year or two.
1776423
Mine was fine. I had no problems with it. Maybe you got one that had a defect.
828416
Yah but dont waiste your money... first off its worth what they sell it for...if u get it installed its just a ticking time bomb before the mass amounts of.problems occur
84832
Might of just got a bad one. As long as everything before you did anything worked fine, then you'd probably just want to exchange it. But honestly it sucks! I had to replace it after two months. Buy one that's more expensive. It'll be worth your time and money