I have been running my units for about three days now and I discovered all this black on the front and on the Ion filter...What is it???
1319734
This is not usual from my experience. You might have a defective unit. Or (I'm speculating) do you have a fireplace? Maybe carbon from the air is landing on the unit surfaces. At any rate this has never happened with any of the units I have owned. Before panicking perhaps give the filter a wash using the recommendations in the handbook and restart them. Good luck.
1319735
I have no idea, I have had mine for a little over a year, and have never seen that. I would wash it in the dishwasher, and let it dry well. We spray with glass cleaner complete, rince with real hot water, and then put it in the dishwasher, and run a cycle. Be sure dry before installing back in. Hope this helps
1319736
I have no idea. We have never had that happen. My husband cleans ours once a week with Windex and rinses with hot water and shakes it out and stands it up to dry. After several hours we put it back in the unit. I've used the hair dryer to finish drying it if it isn't dry by bedtime.
591892
I purchased mine so long ago that I don't recall any specific smells other than getting used to the ions. That may be what you smell. It fades over time. Also be sure that you've removed any plastic on the filters.
1926510
I don't really have an answer but I have replaced my filter twice and it did not run black either time. The instructions said to run it several times prior to drinking the water. My guess is that whatever made it run black also quickly clogged the filter causing the replace filter light to come on.
1112855
Not sure what you mean? Mine appears to be working as expected - still collecting dust per my black filter
1998613
The first of two new filters flashed red, then all lights stopped. Second filter from same package showed no lights at installation or during use. We clean all parts before each install. We think our faucet unit may have worn out (it's five-year's old).
619639
Could be a filter. I don't remember anymore. I got rid of the unit a while back after it quit on me after 6 months.
421756
Return it. I didn't have that problem. In fact, the air should be cleaner when its running because of the filter.
1359690
may need to clean filter in back. use amonia. also if yours has glass plates take them out and clean in amonia
890401
I have this up and running and have never seen what you are speaking of tho maybe it might help if you could say where the bubbles are at. Where them seem to be coming from. Might be able to help if I had abit more info. Had fish tanks for over 30 years and seen alot of different things with different filters.
916334
This is difficult to answer. First, is this a new unit that has just been put in service? If so, during the setup procedure did you remove the upper housing and insure the filters were not wrapped with a protective cover? Is, then I suggest that you select each of the 3 different fan speeds and see if the air flow changes. If not it may be a defective control unit. In any case, if you can not determine what may cause the problem and this is a new unit I would call the manufacture and explain the problem to them.
1504064
i havent noticed that, but then my dog fountain is navy/ black.i don't see anything but rice etc that falls from my dogs' mouths when they drink. maybe contact the manufacturer? it could be a fault, like one that should not have passed.perhaps open your filter and check?
504015
This happened to me as well on the 2nd day. Initially, I soaked my filter many times and that didn't help. Eventually it finally stopped today after I shook the filter. It was so frustrating. I guessing maybe this has something to do with the fact that there are 3 layers of the filter materials. Perhaps the mineral particles shuffled to the very bottom but they're supposed to be at the top, according to the pic in the brochure. This is just a guess.
1993949
Sounds like you have air trapped in the system. You could try taking the filters out and flushing the system with water and reinstalling the filters. I'm assuming that you have no leaks in it.
1497555
I have not changed the filter in my units yet. I have cleaned them, meaning I have knocked the dust off them. But I have not replaced them. There is a small somewhat fragile one in there that you want to be careful with as I guess there is no replacement. The other is larger, maybe paper although I don't remember for sure. This is the one I have knocked the dust off.
221324
sounds like the motor is crapping out. i used this thing for a short time and didnt like it and went back to old faithful "whisper 60s", they last forever, work great, are mostly quiet, gotta pull em apart and clean up good every once and a while but they really are the best hang on filters u can get. ive been in saltwater forever and have used EVERYTHING you can imagine, stick with whispers..
151867
Robert, it is hard to tell with this fan. I have had another air filter and could notice the difference. I purchased this because of styling, the oscillation, and auto shut off features. When I run the fan I usually turn on the Ion feature. Good luck with your decision.
1993948
As Capt Sacto mentions, that sounds like an air bubble. Mine did this. I shut off the water, removed the cartridge, turned it upside down and drained it as good as possible, then reinstalled it. Flushed the system with water again and everything was fine.