I ordered this last week and got it today...one of the back feet is all black and stained?
1297823
No. Mine is not soiled. All the feet are same the color. Return it. Amazon is good about replacing or refunding. Sorry this happened to you
891514
It is stained the same color as the rest of the unit but is pressed material not wood. It doesn't look totally finished from the back but wouldn't look bad I would say. If you have someone handy, you could likely easily modify it to make it perfectly finished. We love love love our unit!
1038184
it is black. i have not heard anything from my last respond to you. i'm really disappointed of the way that has been handled.i should had gotton some refund of this purchase. it showed some damage after i put it together. E.
1904654
The feet on the dead unit are as you described. The rubber inserts are on the front legs. There appears to be a place for them in the back feet. Maybe it was a cost reduction.I suggest that you put felt pads on the back and then check that the unit is level. I have quartz counter tops and do not want it scratched.As an aside, I got the unit apart and while the wiring was not burned and the electrical area was clean, the temperature control seemed to have burned up. The part may be replaceable only if you have a quart of blood and transfusion kit; unfinished edges are yet another cost reduction. Be very careful when picking the unit up.Now to get some stiches in the back of my hands and fingers-OUCH! . The feet on the dead unit are as you described. The rubber inserts are on the front legs. There appears to be a place for them in the back feet. Maybe it was a cost reduction.I suggest that you put felt pads on the back and then check that the unit is level. I have quartz counter tops and do not want it scratched.As an aside, I got the unit apart and while the wiring was not burned and the electrical area was clean, the temperature control seemed to have burned up. The part may be replaceable only if you have a quart of blood and transfusion kit; unfinished edges are yet... » Read More The feet on the dead unit are as you described. The rubber inserts are on the front legs. There appears to be a place for them in the back feet. Maybe it was a cost reduction.I suggest that you put felt pads on the back and then check that the unit is level. I have quartz counter tops and do not want it scratched.As an aside, I got the unit apart and while the wiring was not burned and the electrical area was clean, the temperature control seemed to have burned up. The part may be replaceable only if you have a quart of blood and transfusion kit; unfinished edges are yet another cost reduction. Be very careful when picking the unit up.Now to get some stiches in the back of my hands and fingers-OUCH! . « Show Less
1231146
In that case, you should contact the seller. It's a defect, the company should be able to repair it. It sound like a workmanship problem.
59759
I've had the same issues, so I took my to my neighborhood shoe maker. Old timer, who fixed it with ease. better than it was before. Did try local sporting good stores to no avail. Hope this help you.
1973607
No. My order arrived stained and obviously used when I asked specifically asked for new. Please beware.
314797
I don't know. I returned this item as there were unremovable stains on it. I doubt if it's brand new condition.
129813
I called customer service and the rep told it was indeed black, so I purchased it today. It will arrive in 2 days and I can confirm then. Did you already purchase and receive yours, was it indeed black?
865952
Same thing happened to me although much faster (after a week!) I contacted Monoprice b/c I'd ordered directly through them and they are sending a new one. Not sure what they would have done if I'd had it longer.
427980
mine appear to have been turned from a solid piece of some light wood, and then stained dark brown. They are not made of what we old timers call 'beaverboard'
846223
This happened to me too. I wound up contacting the seller, and they offered to ship me a new piece and have the old sent back to them. The new one also arrived damaged, but that one still had some screws in the box, and I was able to get a screwdriver and tighten the screws in. The first one was completely unfixable as the screws were missing and the holes in the wood were stripped.
598455
Ive had it about 6 months. Its looks at a bit worn. Some dark color stains. Maybe it would have been best to have had it stained. But I still like it.
83874
That sounds sketchy...I think I would have noticed that. Id do a return as damaged and have them replace it
869182
I had that happen to one of mine and fortunately I was still under the return period so they sent me a new one. Hopefully this helps. If not I'd contact the seller.
1412672
I just got mine today. The Backrest Board has a small tear above the embroidered company logo which was sealed with heat-glue. I am going to contact the Manufacturer tomorrow to have it replaced. There were scratches and scuff marks towards the top of both (left and right) upright beams where a person would set a barbell; It's possible someone owned this before me and returned it. I was impressed with the packaging; Everything came in its own plastic bag; But perhaps thicker plastic would do a better job (if the scratches and scuffs were from transport). Everything 'else' looks brand new.
460744
My tabletop is black and it has never stained. Its a tile-top so if it stains i would just suggest like one of those clorox sponges or you could even use a scouring pad but lightly because its almost impossible to scratch the tile.