My lamp arrived cloudy. What should I do?
1307106
Return it for a replacement, they don't really clear up as much as claimed, if it arrives cloudy it's probably going to stay that way unfortunately, just send it back :)
1307107
You should throw the lamp away! I did everything I could think of to make that lamp look decent - and I'm a chemistry teacher. It was definitely a piece of junk!
1307108
Mine was cloudy too, but unlike the other 2 responders, after approximately 5 hours, it cleared and looked amazing. We may have been lucky though, I read some poor reviews of this lamp.
1307109
A little cloudiness is not cause for major concern and will often correct itself with normal use. If it is only mildly cloudy, try cycling it on for 8 hours and off for 8 hours for a week or so. I did that and my mildly cloudy lava lamp cleared up beautifully. If it is severely cloudy, I would recommend returning it. The oozinggoo.ning.com website is an excellent resource for advice from avid lava lamp collectors.
1588495
No there is nothing you are doing wrong as long as you know the lamp works so should the bulb. It looks like you have recived a faulty bulb just as i did.
911613
try pulling it back out and check the bulb. remember do no touch the glass. reinstall and secure the screws.
194902
Take a look in the back and see if the lamp is still working. If it's not it's supposedly easily replaceable.Have you had the concave screen problem I've had?
588326
Upon arrival of mine, the wax in the bottom was like a "Hockey Puck". I plugged the lamp in and within 4 hours the wax had melted and everything seemed to working perfectly. If your wax never melted, I think you should contact your place of purchase.
1088053
What's the date on the product? I don't think it's supposed to be cloudy. I would contact the seller for an exchange.
1406195
Hello and good day. After calling customer service,I ended up returning it to Toshiba to get fixed. Since then, no problem. I also had a faulty lamp.
139894
Sounds like you may have gotten a bad bulb. Contact iPower customer service and they will send you another one. My bulb was also damaged in shipping and I called them and they sent me another one. If that is not the issue their customer service will fix it.
2009411
Don't do it. I purchased a new lamp that only lasted 30 days. With electronics u have about that much time to b process a return. When I tried to make contact with the manufacture I got no response then got frustrated after a few attempts. I'm to busy to keep trying, so never again.
494612
I haven't had it get cloudy. Are you adding in a sweetener that could be doing it?
955381
Connect to Amazon, get return form, pront it, place it on the box with LED lamp and send it back to Amazon by any postal office or UPS.
913316
Mine arrived with a color changing light...do I just switch the light bulb or is that my only option? I have to unscrew the bottom to find out...I've had it plugged into my computer for about 15 minutes and the salt is cold.
1383596
Make sure that it is installed completely. The first time I put mine in, it did the same thing. It wasn't completely in the "slot" or whatever you want to call it. Open the side panel and re-insert the lamp. Make sure it fits snug. Also make sure to put the initial cover back on tightly. I didn't and the light just kept blinking.
1131571
Could be the lamp for sure. Is not likely if you replaced the lamp with the cage as one. Can be caused by the Color wheel being bad as we'll. never touch the lamp and always replace with the cage if you touched the bulb with bare fingers wipe it dry with alcohol to clean the finger oil off it. Hope helps you!
1770435
Dave, ours did the same thing. We figured it was the lamp going out so we purchased a new one and our problems were solved, its such and easy and inexpensive fix to just buy a new lamp. Hope this helps.
554217
Depends on the cause. Mine line my dock. It is obviously very damp near the water. If your lamps are getting splashed with water or getting moisture inside, I would solve that problem first. Mine were actually submerged under 3 feet of salt water during hurricane Sandy and all worked perfectly when the power came back on 12 days later. They were well sealed. If yours are not so well sealed, the best answer is as you suggest, replacing the whole lamp. But with as inexpensive as these are, that's not the end of the world.
2267537
buy a new unit. for the price of these new if you have a few of the LEDS go out you should just buy a new unit. they are not worth messing with. I have 3 lamps go out on mine after a few hours. they sent me a new one.