Could someone please look at documents that came with the iron & find out how long the warranty is? Please don't just tell us you love the iron.Thanks
1280794
Hello, I think it is a month, because I had trouble with my iron, it started dripping water from the bottom, I wrote to amazon and I did not have any reply from them, I had to call costumer service. I had to fix it myself.
1280795
The warranty runs for three years!I am not so happy with the iron, the one I used to have in Germany, if the water tank was low, I good see from outside and fill up without have to turn off the machine or afraid that the steam would burn myself.
1280796
According the the limited warranty: "We warrant each appliance to be free from defects in material and workmanship. Our obligation under this warranty is limited to repair at our factory or authorized service center of any defective parts or part thereof, other than parts damaged in transit. In the event of a products replacement or return, the unit must be returned transportation prepaid. The repaired or new model will be returned at the company expense. This warranty runs for three years from the purchase date found on your receipt and applies only to the original purchase for use." I hope this helps. BTW, I love the iron. According the the limited warranty: "We warrant each appliance to be free from defects in material and workmanship. Our obligation under this warranty is limited to repair at our factory or authorized service center of any defective parts or part thereof, other than parts damaged in transit. In the event of a products replacement or return, the unit must be returned transportation prepaid. The repaired or new model will be returned at the company expense. This warranty runs for three years from the purchase date found on your receipt and applies only to the original purchase for... » Read More According the the limited warranty: "We warrant each appliance to be free from defects in material and workmanship. Our obligation under this warranty is limited to repair at our factory or authorized service center of any defective parts or part thereof, other than parts damaged in transit. In the event of a products replacement or return, the unit must be returned transportation prepaid. The repaired or new model will be returned at the company expense. This warranty runs for three years from the purchase date found on your receipt and applies only to the original purchase for use." I hope this helps. BTW, I love the iron. « Show Less
1280797
I got nothing but instruction documents and my iron broke in less than a year (steam controls on the iron stuck in the "on" position). I emailed the company and they agreed to exchange it, but then I got a call saying it was not available (it is still available on Amazon) and they wanted to substitute the Pro 300 model, which is not a comparable item. I requested a refund and am awaiting a response.
2045271
I ordered a flat iron and got a blow dryer instead. Idk about warranty. Good luck
1062163
Theresa: I did not use this iron personally. I purchased it for my nephew and his wife who like it very much. No complaints about it being cheaply made. I've seen the same brand being sold in Italian import stores so I would think it's well made and will hold up for a long time.
368985
It is a one-year limited warranty from the date of purchase that the steamer is free from defects in material or workmanship. Paulymak is correct, needed repairs outside of the warranty or the warranty period-the owner will have to pay for. That includes the return shipping costs. I only use it for travel, I iron at home.
886953
I received my flat iron in the original box and packaging. Paul Mitchell said that it would not honor the warranty but the seller on Amazon assured me that they would.
867884
Yes, that's a new thing with Rowenta. In my previous reviews, my last Rowenta was bought 20+ years ago. Rowenta is the only iron I would ever buy.
223682
I owned Rowenta Steam & Pressure Iron 5030,5080, 8030 & latest 8430, for normal use & well care, the 5030 lasted about 3 years, 8030 lasted 2 years, the pressure cover popped out (bursted) and now the latest one 8430 is leaking, only 14 months since I bought it . I love all of them, excellent performance & very efficient to all garments especially wedding & formal clothes to drapes & jeans but their life span is very short.If you really want the long lasting one, it is the industrial type but quiet heavy .
1634407
Hello, Thank you for your message. Sometimes the new irons are shipped directly from Quality Control, and a bit of solder remains on the tip after being tested. The units that we ship are brand new from the manufacturer. Please let me know if I can be of further assistance. Regards, Customer Service
2147021
I would contact oreck they should be able to help you best iron I every bought ----I have killed one with use and bought another and will buy another when this one dies
1961728
I had a Rowenta, actually I've been through 2 Rowentas, with that same problem. Also with both Rowentas not only did they leak, the on n off button didn't work either. This iron sooooo far very good. No leaks and irons better then a Rowenta
146384
I have this iron and love it. Never had any problems with it. My husband even dropped it and it was fine.
521373
I recently bought this iron and after several hours of usage, the clean message came on. I followed the instructions, but the clean message would not go out. What's up?
43315
I LOVE my iron...I've had no problems with it, I always override the auto shut-off, and the steam stays on without keeping my finger on the button. I use it constantly and love it!
458154
Two things: check the little switch on the heel of the iron - it might have gotten turned off. Sometimes after a while they just stop working. Don't know why. I sent one of mine back to Oliso and they replaced it.
1747395
This is an excellent iron and worth the extra investment. I don't use it daily, but to date is has been an excellent iron. I also believe that it irons better than the less expensive ones. I hated spending that much on an iron, but am glad I did, there is absolutely a difference between this one and less expensive one.
963725
The Brilliance New York website says under their lifetime warranty section, and this is a direct copy and paste, "WARRANTY DOES NOT APPLY TO ITEMS PURCHASED AT AN UNAUTHORIZED RETAILER OR ON AMAZON AND EBAY. If you purchased your iron from an unauthorized retailer you can purchase an add-on lifetime warranty for $49.95 here." There is a defect in these straighteners, which was brought to my attention by a seller I talked to where I purchased my first one, (When I went back to complain) and all of the straighteners were replaced by another brand. The defect has caused two different straighteners that I purchased to suddenly stop heating up, once after several months, and the other after just a few weeks. I'm very conflicted because when fully functional, it works wonderfully. However, I've ended up being disappointed time and again, so hopefully I'll find a better brand soon.
1899805
Do you have the correct heat on your iron? I use this product a lot and have never had a problem. The other thing is, have you prewashed the fabric? These are the only things I would know. Good luck!