The filters seem to put out an oily substance. It floats on top of the water. When I take the cartridge out, the oily stuff stops flowing out of the filter. I rinsed the filters really well to get rid of any carbon dust. Any ideas?
1304572
Hmm... it may be something with your pack. I've never experienced this with these filters before (i've ordered them 3 times). I do get an oily film on the surface when I add a water conditioner - but it doesn't sound like you are adding that to your water. I'd recommend trying to get in touch with the company for a replacement - sounds like you may have a bad set of filters.
1885815
The CO2 will leak out wasting a cartridge. Also, over time there may be some seal leakage. I have not had a problem.
1208172
Hello! Well I will tell you. I ordered two replacement filters about three weeks ago and I have that same issue. It seems to filter the water and then it does come out slower. I don't know if its a real issue but I know exactly what you are saying. I am going to call culigan and find out for sure. Thanks
2120709
I've been using PUR filters for a long time. I don't have any problem with it. After installation, please don't forget to let the water run for the recommended time.May be you have a different issue. Sorry, I don't have a definite answer for youGood luckN.T
431087
I have never had to do that, I put seachem carbon into this and then use white filter floss or filter pads in this cartridge, seal it close and then rinse under water. I've never had any carbon leak out. I suppose it all depends what size carbon you use. Marineland and API can be small and possibly come out, but I've never has a problem with Seachem's Carbon
380989
I think they leak because they're poorly designed. Mine leaked from when it was brand new. It started out just weeping a bit and gradually got worse. Now it leaks a lot, plus the LED no longer illuminates to show you whether the cartridge is good or not.I used to really like PUR filters, but then the one previous to this started cracking and leaking and it was just past the warranty period. This one seems to be even more poorly made, but I kept it because I had spare filters to use up. They're now gone and so is PUR.I don't think I'll ever buy any of their products again. They're just coasting on their good reputation from years ago. I think they leak because they're poorly designed. Mine leaked from when it was brand new. It started out just weeping a bit and gradually got worse. Now it leaks a lot, plus the LED no longer illuminates to show you whether the cartridge is good or not.I used to really like PUR filters, but then the one previous to this started cracking and leaking and it was just past the warranty period. This one seems to be even more poorly made, but I kept it because I had spare filters to use up. They're now gone and so is PUR.I don't think I'll ever buy any of their products... » Read More I think they leak because they're poorly designed. Mine leaked from when it was brand new. It started out just weeping a bit and gradually got worse. Now it leaks a lot, plus the LED no longer illuminates to show you whether the cartridge is good or not.I used to really like PUR filters, but then the one previous to this started cracking and leaking and it was just past the warranty period. This one seems to be even more poorly made, but I kept it because I had spare filters to use up. They're now gone and so is PUR.I don't think I'll ever buy any of their products again. They're just coasting on their good reputation from years ago. « Show Less
2222803
I'm guessing you didn't get enough water pressure through those two ceramic filters to start with or else you have the muddiest water. I've had my Berkey for 2 years now and it also is starting to slow down. Haven't even taken the filters out yet to give them a rinse off. I swear by my Berkey. Pure bottled water taste and hopefully purity and the filters just keep on going.
941934
You may need to flush the whole filter- run the black plastic part under hot water. Or... Is the black stuff the charcoal leaking? Or is someone over feeding the fish?
977885
I had a similar problem. The water was picking up a rubbery taste from the tank (inside the tank is a rubber balloon like bladder that stores the water). Usually this is filtered out by the Stage 4 mechanism, but the wiring I did bypassed the Stage 4 - so I had to add a polishing filter right out to the tap.
1498519
I order the filters from Home Depot. You can also vacuum the cartridges and the felt pre-filter and get a little more life out of them. Remember to push in the reset button by holding down the end of a paper clip into the hole till it beeps.
45948
The prefilter is there to catch sediment before the water passes through the carbon filters. This prevents the carbon from getting clogged up prematurely, extending the life of the unit. We recommend replacing the prefilter cartridge at least every 3 months. Actual interval will depend on your incoming water quality.
28744
The correct way is to replace them, although I'm sure you could rinse them without any damage to the filter.A new filter comes with the unit. Hope this helps ~
150646
You did nothing wrong. The filters suck. You would have to run them for days until they clear out. I gave up. Glad it was cheep. I went to Petco and bought a Tetra whisper in-tank Filter. Cost a little more but works just fine.
1671320
Mostly because they are worried about rinsing the beneficial bacteria off of their used filter cartridges. I don't do that, I just rinse it off in tap water, but generally you clean the filters at the same time you do water changes, so it works out that you have the tank water hanging around. In my opinion, if the beneficial bacteria can be killed in your tank by rinsing the filter cartridge with tap water, then you have a very weak tank and maybe need some supplement.
955004
The filters micro-pores sometimes get clogged up with calcium deposits or other stuff. I take my filters off and scrub the outside with a white scotch-brite pad. Then I run a lot of water through the filters, priming them at least 60 seconds.Berkey recommends doing this if the flow rate slows.Not sure about sediment, but I would try cleaning the filters, as above and then see if it clears up.Good luck
2107625
You should add some ceramic rings in a tray and add some carbon in another tray. This should really help. There is a fiber sheet provided for each tray that works well, but I like rings and carbon to better clarify the water. You have the ability to set this filter up the way you prefer.
659449
Make absolutely certain you don't have two filters. Sometimes they stick together. I wet my finger a little before trying to separate them. If the filter feels like it's thicker, you probably have two filters stuck together. At least, that is what I found the problem to be when mine did that. They also have a little device made for picked up only one filter at a time. Not sure where to get one, but they work well too.