Tablet has been frozen all nite-will not respond or shut off
1300212
Ours has not done this. Have you tried taking the battery out and then putting it back in? I hope ours (my Grandkids) doesn't do this!
1300213
Hey Judith, My answer for you is.... send it back, get your money back..I ordered two , one kept shutting off by itself, the other, the speaker crackling bad... sent them both back and bought a Samsung Galaxy Android, more expensive, but you do get what you pay for, for sure!! bought two of them, no problems whatsoever!!! Walmart...sorry Amazon! :) I do love you Amazon, but for the money, and a good product..best one out there, reviews and all!! hope this helped you! Wilmasue
1300214
I had this same issue with mine last night. I finally had to Hold the power button down for 10-15 seconds for it to turn off. I also plugged it into the charger to attempt to turn it off. It finally did turn off after an hour of searching here on web. However, it will not move past the android guy in the middle of screen when turned back on. I am returning it today.
1607642
I gave this tablet to my god-daughter, and the same thing happened to her. I bought a new wall power adaptor, but that didn't solve the problem either. Sorry, can't help. Next purchase will be a different, higher quality brand.
331069
I have the same problem 7 months old touch screen not responding. any idea on how to fix it?
886236
do a Hard Reset. You'll have to google How Been a while. I think you Press and Hold the RESET BUTTON while pressing the power button. but a quick search will tell you how. Yes you will lose all data on the tablet.
538091
Sadly I have had the same issue and am replacing the tablet. Not a happy camper. The charging options on this tablet are awful, it's pretty much orphaned as a product -- I gave up.
1954910
my cruz tablet did the same thing all you have to is reset it and hold the power at the same time until comes back hold it for awhile about 15 to 20 second and it should respond.
1625641
I've had nothing but problems with this tablet, I bought it for my niece for Christmas. Charged it and it worked for a few days then completely stopped working. I'm getting the run around on replacement as well. Good luck!
1820227
You need a needle and there is a small hole at the back. Gently push the needle or small push pin in the hole and hold it for at least 5 seconds. This should reset the tablet. Hope this helps.
1049666
Return it, I had the same problem with this tablet....turned it on once, set it up, let the battery run down, charged it overnight and then when I went to turn it back on it wouldn't turn on. I did notice that the little light that indicates charging next to the screen would turn green when I turned it on and if I were to turn it off it would turn red. This indicated to me that it was charging but something was wrong with the screen or a connection somewhere. I know it's frustrating but I would just return it and get a refund and purchase a different one! Good luck!!
2025208
We have the same problem. I was going to try to find someone to salvage the tablet due to it quitting not long after we got it. But finding someone to replace the screen has been the biggest problem. Even custom shops have not been able to do anything with it. If you find anyone, please share. I wish you luck in your endeavor.
510487
I bought this and had the same problem so I sold it haha. It's not a good tablet. Sorry you wasted your money :(
2067371
I bought this as well and I can't get my tablet to work on it either. It has been sitting, unused since the day it arrived. I contacted the seller about this issue and they told me that I might need another plug for it to work. I would have expected this item to be in working condition, not have to spend more money to get it running. I wish I could help you more with this issue, but it looks like we bought a nice case with a keyboard for decoration.
1324302
My sony tablet is fully charged & I have done the reset button & have tried doing the power button & volume button at same time but nothing happens.
1417319
I haven't had this problem but maybe you can turn on the tablet and then plug it in?? Hope that works.
787105
Hi their is a small pinhole to the back of the tablet you need to press it for about thirty seconds and then try to power it on back. I hope it works
1679446
Actually, you may want to contact coby about this problem. They can get you a new tablet that will be fixed. Good luck!
519015
Hello send it back. It's defected, that tablet loads right away! With no hesitation!