I bought a pair of this but it does not power on. Want to know why?
1305139
First make sure you charge it for a couple hours. While it's plugged, press and hold the power button until you hear a vibration, then release the power button, wait for 6 seconds, it will turn on.
846516
Check your connection n make sure u have them in right order if not light will not come on
675258
That's what Im afraid of. Were they still under warranty and did you try to return? thx!!
1133849
Make sure you check the on/off button to turn them on. Ours worked fine. I had to figure out there is an on/off. It was not that obvious.
71872
Mine did something similar. I was only able to use mine three times and they would not turn back on. Very disappointed.
1349556
I have no problems with mine. I would check for a loose connection or possibly the plug to Wht ever your running it to may be worn out
1111817
Could be: any part of the power cord may have been dislodged, dead battery charge if you're trying to use it without the power cable, or perhaps (this happened to me a few times when I first got it) the ipod didn't respond to the speaker for some unknown reason. After tinkering with it for a few minutes I got it to work again and it hasn't happened since. Or also you may have gotten a lemon. Hope you get it figured out because it is a decent piece of hardware.
2152210
You're supposed to leave them plugged in, or at least remember to check their charge once a month or so, but you should try and charge it up. If its just low it can take a full day to power up. If it's dead, it would have set off a loud warning beep as it was going past the point of no return.
1406758
Ok sorry I have had mine a while and works! I bought several items like this and used them through xmas! They all worked fine I would contact seller and ask for exchange or return? Sorry that's all I can do
1520060
If the battery is dead the NC won't work. Contact bose they will get you a new pair at a discounted price bc yours no longer work properly. It's gauranteed. Good luck :)
229112
I just received a pair, and wrote about it here before I saw this. Your story sounds just like mine. Sound is terrible. I wrote Amazon about it. I guess I'll see what they (Amazon) are made of. As what to do. Send them an email. Look for "Contact Us" on one of the help pages.
1907533
I'm sorry, I don't know what could be the problem, I gave them as gifts and they are working fine. Maybe take out the battery and replace it?
765511
Check the power port and make sure it is not bent and that the power plug wires are not torn, try the adapter for the mobile plug.
1474956
I had the same problem, still under warranty, and the company refused to fix them. Do not send them back to B&O (who wanted $50 to fix mine). Go to a local electronics repair shop. I did that and had them fixed for $5.
152823
Try fully charging the speaker first.If that does'nt work,get in touch with the seller you bought the speaker from.
1314356
Plugged in to the battery lead and the the batteries have power, if they are then showing nothing, you either have the negative wrong or they are defective. One or the other. I would send a email and they should send you replacements.
1755940
Haven't experienced any problems with mine, maybe you've been unlucky with a faulty pair.I am currently waiting for a new pair I've bought.Cheers