Is it possible to get the top cap off once it's been locked on? Daughter put cap on without the fabric.
1300637
Mine was sent with cap on also. We did eventually get the cap off with a little gentle persuasion.
1300638
yes, twist n turn pull up. we use it without the fabric because if your cat has claws it is easily ripped and creates problems.what I like to do for our cat is tie a little ribbon onto the tail, get rid of the fabric and let her spin as desired. my cat loves this toy!
1701795
No don't saw it off! Remove the lencap. Then twist counter clockwise. And finally give it a slight squesse and pull. It doesn't come off easy but it does come off.
646194
You do not have to remove the cap. Th e cap is Punctured when you place the water container upside down on top of the cooling unit.
1669066
No. I had the whole top come off. It's only held together by a couple of plastic bubble pieces.
1535859
Loosen the string through the loops. The string can be removed from the cap and the cup itself that way.
1538749
So glad you asked that question. I just got my unit and have been trying to take the top off for the past 15 minutes. Finally looked here and was relieved that it's not just me. Finally I got it off - no secret - just brute strength. :-)
1673056
I have trouble getting my cap off sometimes too. You need to pull hard on the bottom of the handle.
224998
It has a small translucent cap on the end that does not look like it comes off. But it does come off without trouble. That may be your issue as we tried it with the cap on first too.
356078
I have never tried another cap but you could cut the plastic bit that keeps the top attached and it wouldn't affect how it works.
95993
The top comes off but it is really on there tightly. Keep turning it until it loosens enough to be removed.
862502
The cap does not unscrew, it it tight fitting. You just pop it off and it has an internal piece that keeps it attached. I tested mine by dropping it in the pool while it was playing. It bobbed and then floated, music never stopped and no problems since, that was two weeks ago.
1930401
I'm sorry, I haven't tried a cap yet! It does have pretty good hold, I've done towels and little onesies - and you can stick and unstick until the placement is right. I just don't know about caps, so I'm afraid I'm not much help on this one...
885482
Yes, I have had trouble getting the cap off. I will try the suggestions listed below. Thank you so much.
1510940
The cap is threaded but it needs to screw onto the collar. It will lock as well. They are very good - I have had no problems with them.
2062449
Nope! The top stays on pretty tight. Also, the green part that attaches to the plastic squeeze tube turns to the left to tighten, so when a child takes the orange cap off (which you loosen to the left), they don't also take the green part off (if that makes any sense). We've had ours for about 6 mos. Don't use it every day, but it's held up nicely.
88888
Yes. Just leverage the plastic cap with a knife or a sharp tool. Sorry, my english is not so good.
55828
It has a pressure lock on the cap. You cannot unscrew it until the tank has cooled and depressurized sufficiently.