I ordered and they were extremely hard and difficult to chew, but from the doctor, they are soft. Where do they come from and what's the exp date?
1295858
I never have had this problem in almost a year's ordering. I do get them from Bariatric Advantage and you should check the expiration date, but if they are hard, then I would write directly to them (or better yet, call) and nicely ask for a replacement bag as your bag is inedible. They are a big enough company I'm sure they would be happy to help you. Yes, they should be soft and chewy. I do keep mine in a plastic container after opening the bag to help preserve freshness for the month's supply (and I only order one month at a time). Good luck! I love mine!!
1295859
The expiration date for the product should be listed on the outside of the bag. Our product is direct from the manufacturer (we order new product monthly).
1295860
I ordered mine on line and they were not that hard to chew, never got any from the doctor so nothing to compare to. My bag is all gone so I don't know when they expired. Best thing I can tell you is find something that works for you no matter what and stick with your bariatric program nutrition guidelines for best results. Good luck! :)
338497
I think they are sour. But honestly, they taste just like what we had as kids...flintstones, remember those? And wont most kids eat sour gummy worms or sour patch kids...? To me they didnt leave a bad or sour taste afterward they were just a bit tangy during eating them. My two year old son who has a very specific pallet (due to sever acid reflux) will eat them no problem.
313475
Yes, they are relatively soft. They're not like the rock hard mass produced ones we were buying before we found these. We have a very old Jack Russell and a middle aged Yorkie (who has had dental work for bad teeth) and they have no problem with them. The treats are in varying sizes, some quite large, but we cut them up into bite size pieces.
610406
Our dental chews have an 18 month shelf life from the date of manufacture and there is a Best By Date stamped on each package. If you ever receive an expired product, please contact the seller or give us a call at 866-473-3643. Thank You.
40739
You need teeth, they are hard. Just the right crunch. I love them with dip. I prefer this brand to any of the others.
1794165
I don't remember. It has been a while, but I did not have a problem swallowing them. Sorry to not be more help.
264280
I dont currently have a bag of these that I could tell you that. I use 6 chews a day post WLS so they never last longer than a month for me. Right now I am using Celebrate calcium chews just for variety
1776266
They are soft, but you have to be careful to watch the expiration date on the packaging. If it is not several months out then they can become dry. I stopped buying them online first because of the price change (but has since gone back down), but also it's hit and miss with the softness. I only buy in the store where I can see the expiration date and look at the color of the treats. The darker the softer.
156485
Once you open, eat within a few days or they lose the crisp texture. I'm not buying again bc we can't consume them fast enough. Don't recall about expiration dates though. Truly a natural food.
1020633
I'm glad you asked, I just received my order, the exparation date is 01/23/15. I didn't realize i needed to eat them that quickly. They are very tasty, but spicy. Hope that helps.
2062050
My guess is that the price is going up due to a shortage in supply. If you look now (Jan 2014) these chews are out of stock everywhere. I just got off the phone with the manufacturer, Virbac, who said they are on backorder for an "undetermined" amount of time because they are undergoing a "reformulation." They really had no idea when they might be back in stock, so if you can find these anywhere, I'm sure they'll be expensive. In the meantime, I ordered Enzadent brand chews hoping they'll be similar, but I haven't received them yet so I'm not sure. Hope this helps!
2102770
These product is made with gelatin "skin" with a liquid filling (kind of like a soft gel) The liquid is flavored and you can chew the capsule or leave it in the mouth for a while and it will start dissolving. If you live in Texas and take this in summer, it may be soft. If you live in Montana and take it in winter, it may be hard, indicating that the temperature of its surroundings can effect the texture as well. My advice - leave it at room temperature and then take it and it should be soft (unless its stale product) Enjoy -STEVE
1666303
These are hard candies. If you don't get them wet, it should be a long, long time. Over a year.
1737592
I still have some left over from last year in an air tight container and they're still as fresh as the day I bought them, still crunchy. So it depends on how and where you store them. They are composed entirely of sugar which is effected by moisture and air. So its up to you on the shelf life. Put them in an open bowl in an even remotely moist environment and they wont last a week. Unless you like them without the crunch and soft.
1666306
They are hard candies. They may last longer than me. I have some in my purse and have had them there for a while. It is hot and humid where I live now. I was at the movies today and reached for one. Was worried it may have squished up and gotten gummy. I opened the little plastic wrapper in the dark and the candy was dry and perfect. If you order them they may not last long anyway. I have some left from my last order because I kind of hoard them.
666967
They are hard, but not as hard as a raw hide. My 10 year old carries it around for awhile, and then eats it in one sitting.
737297
Yes, they are hard, but then they are dental treats and are to clean the teeth. My cats haven't had any troubles. Maybe like your cat is used to something softer, or like another person said, you might have a stale bag.