is there a way to replace one of the three pieces of this set? My husband broke the tent with the bottom, and I would like to buy a replacement.
1302327
Hello Julie. This was bought by me in England for delivery to one of my granddaughters in North Carolina, so I've never seen the tent! So unfortunately, I cant help you but would suggest you contact the manufacturers, Schylling.
1656740
You could try contacting the manufacturer for a replacement piece... http://www.petmate.com/
336609
Ms Jasmine , your is the only reply I received. I purchased a used one at Good will. Except for missing the tent it looks brand new. And since the children didn't know about the tent attachment. We are quite happy with what we have . Thank you for responding.
1015220
I have one broken too. I would thing you can contact the company. Look it up on Amazon. I love mine but they are very fragile.
1930656
Contact the manufactorer. Mine came with a broken guard, and the company sent me an entire set for free. :)
103961
You can contact the seller and they will replace one piece or the other. From what I read the the reviews they are very good at replacing items that do not match.
2086895
Contact manufacturer directly. They do not sell replacement parts, but may replace the new bottoms for you. They had a great customer service area when I needed a replacement for my feeder.
944303
Supposedly the manufacturer will sell individual replacement pieces. At least that's what it says on their website. However, I cannot say for sure if they will since when I had a part break, I emailed them (even offered to pay for the needed part) and they told me I needed to contact Amazon because that was where I originally made the purchase from. When I reached out to Amazon, they said they could either replace the whole thing or refund me what I paid for the product, but nothing to help me with the broken piece in question.
1517378
I had the same situation and couldn't find anyone to replace it so I just bought the whole thing. Since then I thought of perhaps a boating replacement for seats etc might be able to do it.
797745
Sorry to hear about that you middle section is broken. I know how easy it is to break, it's pretty delicate. I haven't seen it anywhere to get replacement parts, but try to contact the vendor, perhaps they can help you out.
1310584
There are many poles in this tent and some are bent very specific to the tent. I thin k your only chance to be whole again is to get the factory parts. Below is the link: http://www.coleman.com/Parts/1520/cabin/2000004666/elitereg-weathermastertrade-screened-6-tent
1496681
Yep,you can..I brought my set from Aosom Direct an they can help can assist..they have replacements
1957626
You cant buy a set that I know of. I replaced mine but getting a kit at Walmart and Academy Sports. I did them myself, it isn't hard.
2104854
Try to contact vendor and explain the situation. I have both two sets of these and I love them. Never had that happen to me but am pretty sure the vendor might be able to so something.
336232
If it is broken you might need that broken part.And i believe it is kind of hard to find that piece but you can try searching it online sometimes people take parts out of their old ones and sell them online.
1479121
If you're talking about the cloud plastic pieces, they are not sold individually. You'll have to try to rig it up another way...or try calling Mattel. Maybe they can help you out by sending you parts.
850004
Try a Google search for Heath Outdoor Product, get their contact number and see if u can order parts from them. Since u ordered from Amazon they make them handle it, which means returning the pole pack to Amazon for a replacement. Good Luck!