I bought one of these and the first time that I used it , the connector broke off ! Can it be replaced or repaired ?
1288546
my charger that I bought did not work and it was NEVER replaced or refunded. i the compreser does not work right and Amazon has done nothing. i feel the item is JUNK and Amazon has let me down on this too!!!!!!!!!!!!!1
178431
I have the same problem, have had the unit for about a year and this began happening rather abruptly. I purchased the Connector suggested in another answer but it did not fix the problem.
1276961
I fixed mine after it came out of the socket, but once it broke again I just threw it away. You can get one cheap enough to not worry about it.
1181960
Yes it should be. Call customer support or even better if they have live chat support let them know. They'll probably have you send the broken cable to them and they will send you a replacement
695424
I need a new cable because the cable broke free of the USB plug on mine, despite my careful handling- be warned people, it's a fragile element! It took some digging to find it, but here's the link to buy another one on the Antec site: http://www.antec.com/Detail.bok?no=379
1284436
Since mine broke the first time I used it and I trashed it....not a good person to ask. Good luck.
1126667
Sorry you got a bad one. Mine works perfectly. Hopefully you can get a replacement.
465281
I called the supplier (Back to Basics) and they sent me a new one for free, but mine was broken when I received the unit but I am sure they will sell you one. They were very positive in their customer support.
2098029
not sure, that never happened to mine, but a loose connection could be the cord....can you find a new cord online somewhere?
1247918
If the connectors are broken you can get replacements from most electronics stores. If they have simple come of its mostly trial by error with finding the correct slot for them. If you could be more descriptive as to th issue i could be better help.
339916
Mine broke pretty quickly - it was the main reason I gave this set a bad review. The connector piece is very poorly made.
2077699
This happened to me the day I got it. I called customer support and they said it's very common and you can't fix it without breaking it. It's just a piece of plastic junk.
1229436
Need to know more. Did it break off? or is it lodged in the computer? Is the pin still usable but the wire is broke? Could you be a little more specific? Maybe even upload a pic? Depending on how badly damaged the pin is you might be able to either get a new one from the tech division of Asus (or perhaps repair/solder the old/damaged one.) Go to their home page and try sending them an email. Good luck.
1479790
Hi Richard,We recommend you contact Sony about this matter to see if they can give you specific feedback about repairing this. We are sorry we couldn't be more specific, but we would hate to give you wrong information.
468881
Did you seat the connectors well? Try seating them again and if it doesn't work, discuss with seller a replacement/exchange/return because the digitizer may not function
44354
The mount rubber broke on mine, so I taped it on with electrical tape, the wire broke off so I put a radio shack normaly open switch on... Now I've smashed the unit case and its taped together with more tape. I have to change the battery... Oops, probably time to buy a new one.
1576851
I assume the replacement you are talking about is the probe. As I mentioned in my review, it appears to be fragile--I've also had multiple failures. By handling it very carefully, especially at the joint where the probe joins the cable, I've kept mine going for several months now.