Where is the warranty, how does it work, has anyone used it? Could not find any Amazon warranty info?
1318186
The description says "Backed by a 12-year warranty (2-year full rated).". As with most warranties, I would think it would be a manufacturer's warranty, not Amazon. I don't have the paperwork handy to tell you how it works. Bought one last year and it worked as expected. It survived the severe windstorm we had as a result of super storm Sandy (fence didn't survive it too well). Overall, handled the snow as well once we entered into winter. Water was nice and clean and ready to go when Spring hit. It did a good job and price was very good.
1318187
The description says "Backed by a 12-year warranty (2-year full rated).". As with most warranties, I would think it would be a manufacturer's warranty, not Amazon. I don't have the paperwork handy to tell you how it works.Bought one last year and it worked as expected. It survived the severe windstorm we had as a result of super storm Sandy (fence didn't survive it too well). Overall, handled the snow as well once we entered into winter. Water was nice and clean and ready to go when Spring hit.It did a good job and price was very good.
1318188
I ordered one of these in April 2013 and am now using it. It did not have any warranty papers with it but on the Amazon site futher down under the product it describes the warranty under "product description". I have looked online for this company's website w/o any success. I am pleased with the quality and performance of my cover; we have high winds around here and it has withstood much already this season and keeps all dirt, etc. out. The vinyl covered cable and "winch" is kind of "cheesy" but does the job. The gromets and sewn hem are holding thus far. For the money this is a decent product. I tossed the box it came in without meaning to so the warranty may have been printed on it. Hope this helps you. I ordered one of these in April 2013 and am now using it. It did not have any warranty papers with it but on the Amazon site futher down under the product it describes the warranty under "product description". I have looked online for this company's website w/o any success. I am pleased with the quality and performance of my cover; we have high winds around here and it has withstood much already this season and keeps all dirt, etc. out. The vinyl covered cable and "winch" is kind of "cheesy" but does the job. The gromets and sewn hem are holding thus far. For... » Read More I ordered one of these in April 2013 and am now using it. It did not have any warranty papers with it but on the Amazon site futher down under the product it describes the warranty under "product description". I have looked online for this company's website w/o any success. I am pleased with the quality and performance of my cover; we have high winds around here and it has withstood much already this season and keeps all dirt, etc. out. The vinyl covered cable and "winch" is kind of "cheesy" but does the job. The gromets and sewn hem are holding thus far. For the money this is a decent product. I tossed the box it came in without meaning to so the warranty may have been printed on it. Hope this helps you. « Show Less
1318189
I think the warranty is threw amazon. This is the second one I bought in 3 years because I ripped the first one.
731580
Been happy with mine - but don't expect much warranty coverage except Amazon's refund conditions. Blow it up - it is out of warranty! Probably 90 days?
127653
I have not had to inquire about warranty, my son has used this every day since August and it seems durable...he loves it. However, any item I have purchased on amazon thus far, I have had no problem returning except one recently they charged me a 20 percent restock fee, which was ridiculous.
1275542
I didn't know if it comes with a warranty or not. Let me know if you find out any info on it, cause I could use warranty on mine. I think the warranty is for if it breaks with in a year.
1946424
Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an unexpected bonus.
784626
Great question... I checked the Instruction Manual to find that there is no mention of a warranty... It's a lazy Sunday afternoon (August 17th, 4:34 PM PDT) so I called Amazon Customer Service (1-800-216-1072)... The very nice lady who answered (Marya) tells me that while the warranty information does not appear anywhere on the Amazon website, there is a one-year warranty on ANY AmazonBasic product, including the 6-sheet cross-cut paper shredder (ASIN# B00HFJWKWK)... Good to know... We've had this unit a couple of months and love it... Only challenge is that we generate a whole heckuva lot more shreds than we imagined... Would be great if we could order a basket about three or four times as large... Great question... I checked the Instruction Manual to find that there is no mention of a warranty... It's a lazy Sunday afternoon (August 17th, 4:34 PM PDT) so I called Amazon Customer Service (1-800-216-1072)... The very nice lady who answered (Marya) tells me that while the warranty information does not appear anywhere on the Amazon website, there is a one-year warranty on ANY AmazonBasic product, including the 6-sheet cross-cut paper shredder (ASIN# B00HFJWKWK)... Good to know... We've had this unit a couple of months and love it... Only challenge is that we generate a whole heckuva lot... » Read More Great question... I checked the Instruction Manual to find that there is no mention of a warranty... It's a lazy Sunday afternoon (August 17th, 4:34 PM PDT) so I called Amazon Customer Service (1-800-216-1072)... The very nice lady who answered (Marya) tells me that while the warranty information does not appear anywhere on the Amazon website, there is a one-year warranty on ANY AmazonBasic product, including the 6-sheet cross-cut paper shredder (ASIN# B00HFJWKWK)... Good to know... We've had this unit a couple of months and love it... Only challenge is that we generate a whole heckuva lot more shreds than we imagined... Would be great if we could order a basket about three or four times as large... « Show Less
904763
I checked on line w Amazon and the text said there was no longer a warranty. I did not try to contact the provider. Let me know if you get any positive response please.
1722772
The warranty is the amazon 30 day warranty. Beware though, that the seller will not help you if it's b even longer. I had to google the manufacturer and emailed them several times and never got a response.
2090826
I got a hold of Amazon mine started doing the same thing after about 6 months, I was told who to contact the company and they said it only had a 90 day warranty, I could ship it to them to look at but was going to cost 75 dollars, now why would I do that, So I wont buy from them anymore not a good recomendation from me sorry
280043
Good question... I did not see any kind of warranty in the package... Where can I have it?...
633795
I do not think amazon gives a warranty. It is vendor warranty only. What has gone wrong or what is not working? I have bought about 20 sets and all is good. If it does not work right out of box then you might be able to return to amazon but not after 8 months. I find they work great. it can be a bit tricky binding tag to Tx but it does work.
433630
As far as I can tell, there is a 30-day return policy through Amazon. After that, they say that you can contact them about an extended guarantee. It doesn't appear promising to me about a warranty that far out. I've had mine for about 2 months. Works great, so far.
227584
From the Amazon website there are additional warranty options available. I did not need any of them so I cannot offer any additional information.
1803813
There was a warranty when I bought mine in 2006, but I have no idea today. Amazon says it is now sold by a company called Speedy Mobile, whom I know nothing about, but you may be able to learn more about them and any possible warranty by clicking here &gt;
2273314
I never did see or looked for a warranty. However, if you are a prime customer of Amazon and you buy anything that is not what you expected Amazon is great about returns and total refunds. This is a very heavy and strong feeder and I cannot imagine anything would happend to it.
2190777
I don't know if there is a warranty. I would suggest contacting the seller to find out, but after having owned it and having my own issues with it and owning a better one, I would personally buy something better, its a better value in the long run. Hope this helps.
1228573
I bought a slightly used one $52. As for as I know there was no warranty with it. It has worked well the half a dozen times I have used it sense august.