Do I need to call Comcast to setup the modem?
1280908
No, this modem is compatible with the Comcast system, you should not have to call them to set-up modem.
1280909
Once your modem is connected to the cable, you should be set. But if it isn't recognized (and you'll get an error message if this happens), then you might need to call Comcast. In that case, the tech you talk to should be able to recognize the modem and set it for you.
1280910
Yes I had to unless you know the process but they have a good deal on support it was 20.00 for the whole year much better then net gear. Of course the first set up help is free.
1280911
Hello. I have service with Time Warner. Usually, you would need to contact your ISP so they can obtain the MAC address of the modem. There after, it should be plug and play.
1280912
Yes, you need to call them. You will need the various codes on the back of the modem so be prepared for that.
1280913
Yes you do. They will need the model and serial # in order to add it to their network and begin sending it signals. It's really quick and easy though.
1280914
Yes-- they need the model, serial, and MAC address.Whole process takes around 30 mins.
1280915
Yes and make sure you don't call towards the end of the day to set it up as I found out. The people they have available 24hrs a day can get all but one part setup for you. For the last part you will have to talk to their billing people and they are only there 9-5 or close to that.
1197138
To install.. Shut down the system Run the cable from the modem to the computer inlet. Hook up your coax lead to the Modem,. Hook up the power to the modem and turn it on. Now call your cable company and ask them to seek and turn on the modem. They will ask for the # from the bottom of the modem base. It is best to get that on hand before you start. . When you give them that # they will access your modem and register it. If you have a router it is somewhat different.
1553589
This one does not. You will need a separate router, or else buy a combination modem + router model.
2241459
Yes it is but you have to make sure once you get it you call comcast and register it or it will not work properly. That is with any personal modem though.
1398982
Not true. Comcast installed mine. It was a replacement for one of theirs. I ordered the exact modem that Comcast had sipplied.
140412
Here is how I activated mine. Connect the modem to your coaxial cable from Comcast. Call Comcast (I think I dialed 1-800-XFINITY). There is an option in one of the menus to reset your modem. Use that. You do not even need to speak to a real person. After the command is issued, wait about 2-3 minutes. During this time, Comcast will download their own customized firmware into your modem. Also, the various lights on the modem will turn on and off. Finally, connect your computer to the modem using an Ethernet cable. You can then access the modem using a Web browser to configure it, if needed. I do not recall the modem's IP address, but I think it is 10.0.0.1 (look this up if I am wrong). Also, there is one small problem you may run into. Because this is the same brand of modem that Comcast rents to its customers, they may think it belongs to them and start billing you $7/month for it when it shows up on their network. No big deal. Just call their billing department and explain it to them politely.
264661
When I called to connect it, I was told that the modem was already registered with a Comcast account and I couldn't use it. Luckily, I called back and got a different technician who could connect it. So far, the device has been consistent and I haven't had any problems, but I almost wasn't able to use it. It might depend on the technician as to whether or not they'll connect you with service...Just a word of warning when buying used. It would have been nice to know that ahead of time.
35019
You need a modem and router. This works with comcast. Get a modem off this list of theirs that is d3 and IPv6 on the chart to the right. Then you need a router like this one. http://mydeviceinfo.comcast.net
481323
NO.. Actually I sent this modem back. I did replace it, however, with a "TELEPHONY" modem that is just like the one I was renting from Comcast. I didn't realize my error in reviewing this item until after I hit ENTER. sorry
551915
this is not a Modem, it is a Router. With Century Link you must use their router. However, you may turn their router into a Bridge, this you have to call Century link to assist you. Then you may use this device as your router. This is a router with substantial features and a bargain for the price.
1101724
Modem just arrived today and tried to connect with Comcast. They said they do not connect model numbers DPC2100.
1156083
This product does not have an integrated modem, if that is your question. It will still function as router and switch if you pair it with a dedicated modem for your internet provider, but it is not an all in one gateway device for Comcast. If that is what you want try something listed on the Comcast website. http://customer.comcast.com/help-and-support/internet/comcast-supported-routers-gateways-adapters/
1251897
We have had our modem connected to our cable now for 2 years and it's been working perfect. Our service however is not Cox it is Comcast. If you ever lose power to the home and have a wireless router you must power down both wait a few seconds plug in modem first wait until it is ready then power up router. Hope this helps.
28078
I wouldn't think so. This is a DSL Gateway/Modem (signal comes from phone line) Comcast would require a Cable Gateway/Modem (self explanatory)
2134362
Since you're using your own modem. There would be no fee from the cable company to rent one. The modem works just fine on Comcasts network. The cable company will probably try to talk you into getting a newer modem for reasons they don't understand themselves. Don't buy into their BS
734322
comcast is who to ask this question all i had to do is call my cable co and ask then call tec support to give the mac id of the modem which is on the modem you recieve.modem works great hope this helps.
1225319
While you might be able to get some of the routing and VOIP functionality to work the short answer is, no. This is an ADSL modem and Comcast would require a cable modem.