I purchased this and love it but the tank is wobbly. I had it professionally installed. Has anyone else had this problem? If so, help!
826085
I have the elongated model. I think you should call the professional installer. He or she needs to come tighten something before it leaks.
826086
I installed my own and left the tank a little loose, so it does move a little. The rubber gaskets are quite large and I felt it was better a little loose than to over compress them. It could be tightened down but then it is porcelain on porcelain....I was afraid of chipping if the tank was bumped. As long as it does not leak, I think it is personal preference.
826087
There is nothing wrong with this toilet. Look at the comment from NY Lawyer, he is right on. Follow the instructions exactly. Put a level on top of the tank. You will have to tighten each nut a little at a time making sure it stays level. Once the points on the bottom of the tank barely touch the bowl, the tank will be secure and will not wobble. Don't tighten anymore. I am a homeowner and installed this myself with no problems. Toto makes a great toilet, just make sure it is installed according to the instructions. RAF
826088
Not one problem. Your tank was not installed properly and you should discontinue use until the tank is properly secured!
826089
Yes, After installing mine it also seemed loose front to back. The reason is the rubber seal between the base of thetank and toilet will not compress enough at first to allow the tank to mate with the toilet. I didnot want to overtightened the 1/2 nut under the toilet, so I waited a month to allow the seal to compress alittle. I tightened the nuts again until the "bumps" touched. (you must look to find the bumps and watch them make contact asper the instructions. Do not over tighten! Good luck..
826090
I found the tank to also be difficult to tighten so very slowly I took it one turn at a time until the tank was secure. Be patient and do not over tighten as you certainly can crack the tank. Call that professional back and have him do it if you are not comfortable doing it yourself.
826091
Yes, we had the same problem and also had it professionally installed. They "shimmed it" and charged me more for it. I cannot recommend this toilet.
1843612
Mine did not wobble, but it did go dark after a few rounds.I think it's a glitz in the battery compartment. need to get it worked out.
645655
I would have to agree, it sounds like the gasket isn't sealing properly. Just be sure there is no obstruction in either the lid vent or the vent hole of the weight. Mine has worked very well with no problems for a while now. Sounds like the seal isn't quite aligning.
542686
I have the same problem. I just wrote to Homedics to ask them where I can get it. I couldn't find it on their website even though they have a section for parts. In the meantime I've been using it anyway. I don't fill the water tank too much and just quickly put it into place. It seems to work okay this way but you have to be doubly careful to not let it tip over. Hope that helps. Patricia
1674745
My unit is wobbly as well. I would suggest attaching the flat cover for the back and bracing it to wall. Once my baby was about 6 mos n moved more so did the unit.
1139826
You can always call customer service at American Standard as they are always very helpful. Did you follow the directions exactly when you attached the tank? If the tank seems a little loose, I would tighten those screws a bit - the same on each side. By the way, each side must have been tightened equally to begin with with. use this web address for customer service. Copy and paste to your browser. http://www.americanstandard-us.com/contactus.aspx
1961370
Well, mine doesn't rock, so it likely is a defect. Maybe you should rinse it and then put something heavy on top for a day or two!
1149818
Oh, mine also came badly broken. But I bought the same one from a store locally. I would not recommend ordering an aquarium if at all possible. I ordered 3 from 3 different places, all came broken.
35005
I have two seats with no problems. You must have installed with the seat leaning forward. Reposition the seat screws so seat back is leaning against the tank
2231224
Hi. First of all I think I had the lamp shade upside down. The light bulb was showing. My husband turned the lamp shade over and the light bulb doesn 't shoe but now the lampshade wobbles. I have to take time to figure it out. I love the lamp but it 's just not right
100855
If it is not on there just right it will not suck the water up. Take it off and try putting it on again. It makes a different noise if the tank is hooked up correctly. Just make sure it is on there good and snapped in tightly. Also if the top of the tank isn't snapped on there correctly it wont work right. Put it on from the front first and you should hear it snap into placeHope this helps, I love mine!
2010596
Mine did not run at first. It had the circle with the triangle and the water drop indicator. According to the manual the means the tank is full on the tank is not positioned correctly. We are using the gravity drain, but I did notice that the Styrofoam block was in a position where is could not "float". I freed up the block by bending the plastic a little and replaced the tank. Voila.
2045260
The best advice I can give you is to buy a different tank. I have come to hate this tank and have bought a different one.
1494551
Mine wasn't seated good and was letting a small amount of water leak into the bowl. Once it's gets low on the float you hear the tank filling back up. That's the only way I would think of it alarming you.
1466298
I haven't had this problem. Tank stays in place and no leaks. Are you putting the bottom in first, then rotating the top of the tank back and then lifting the round lift/handle located on the front/top of the tank? The seals for the tank and soap are the two small round O-rings. Check to see if they are damaged. But if your tank isn't staying in place I suspect that you're not locking in in place properly. If you are and it still leaks contact the seller and exchange for a new one, but be sure to have them walk you through any troubleshooting before you exchange - just in case you're not locking the tank in place properly.
1926631
no. i havn,t seen anything like that. i,ve had three of theses tanks. if it already looks like that--what is it gonna do in the heat. i would send it back for another.
1398489
We have an adaptor for a big tank for ours...but never had any problems. All I could imagine is that the tank is not screwed in correctly....sorry prob not very helpful