Any one know how to purchase spare parts? We are missing one of the black supports for the side drawers/tray after moving.
1290146
I would go to Alvin & Co. Tel: 860-243-8991 or www.alvinco.com. They are in CT. If you have the same model as I have it's either CM40-4XB, 4WB or CM40-3-WBR
1626096
I was unable to get just the tray replaced when mine came the same way. Go to the site where it was purchased (mine was Amazon), tell them your problem. They will email you a paid return sticker. Put it on your box and return the entire unit. You should receive your replacement soon.
2038654
I wish I could help but I'm afraid mine is in a drawer somewhere for the exact same reason. Buyers be aware..
1358318
I've never tried to get replacement parts from the manufacturer, but I did get a few side panel screws from Orchard Supply. I just took one in and said, "sell me about 20 of these." (I'd stripped many of the heads trying to figure out how it went together.) They didn't have any trouble finding a match.
479190
Actually, when we received our shipment, none of the hardware was in the package! There was a hole in the box and apparently it slipped out there. We contacted Amazon and replacement hardware was sent but my husband went to Home Depot and bought some hardware which worked fine. So as far as replacement parts, we were able to duplicate ourselves. You might contact Amazon or the seller and see what they can do for you. Hope this helps!
1176202
I have not found anywhere to get spare parts. Sears use to carry the system. Not sure anymore. I just bought another set and then I have plenty to go around
892938
Oh gosh, sorry, I really don't know if you can buy a part replacement...but it seems very sturdy and I pretty much use it everyday and so far nothing has broken etc. - another customer has helpfully provided an 800 number below so I hope that helps you.
2079907
Amazon is good about replacing things so asking them is worth a shot. You may have to deal with the individual vendor. If they turn you down try contacting the manufacturer. Lastly you can hit the hardware store. Good luck!
1959316
Check the website and/or contact someone there. They are very helpful. And I suggest purchasing the basket from them as well- more affordable
201999
Send him an email or contact Amazon about your issue, they will take care of it. If you've only had it for a month or so, just call Amazon and explain, i've never had a problem with them taking care of my problems. If you bought it from DesertOasis, you should've got an email from them after your purchase explaining how to assemble it and also how to contact them for assistance. Let me know if i can be of further help...Darryl
1863616
Dear friend, our company have no spare parts on sale at present. If you need the replacement, we can order it from our supplier and send it to you from china. Best regards
1057899
Did you ever find replacement legs? One of my table's legs inexplicably crumbled... Thx!
1692500
I was able to get a replacement part from a company called Goodmans. It was backordered and I had almost given up, but after a number of months, I received an email that it was being shipped...so grateful! I love my Farberware coffee urn too. cs@goodmans.net
1205132
Hello. I bought two of them from the same supplier. One had it, the other didn't. I attributed the missing one as sloppy assembly.
2236166
Yup, happened to me. Call the store and they will give it to you. The store was pretty far from me so I went to the hardware store and got what i needed. It was cheaper than driving to the nearest ikea.
2040755
I agree with Nicholas. Can't hurt to contact the seller and ask. But at this price point, I doubt they would bother with spare parts. Best of luck.
153649
If you purchased it new, it should come with all the hardware you need. If not contact seller for replacement of the missing items. Beyond that I assume you can check the instruction booklet to see how to order replacement parts or go to a hardware store and wing it. Sorry.