Is there a warranty on this product? I just purchased it 6 weeks ago and it no longer grinds at all.
1291061
Did you buy it via Amazon, or one of their sellers? I would contact them as it should be under warranty.The only issue I ever have is with my salt grinder if I use the wet grey sea salt as it does gunk up the mechanism. But no problem with pepper grinder using tellicherry. We've used ours for several years now, but it needs to be refilled often.
1291062
The zassenhaus grinder has a 25 year warranty. Maybe before making a waraty claim you should check the following 1. Is yours a pepper grinder or a salt grinder? You can tell from a small letter on the upper nut. Make shure you put salt on the salt one and pepper on the one with the "p". 2. Some mills don't work propperly with large size grains. If this is the case try the mill with a smaller or just regular size of grain. 3. Try moving the set up on the dischrge side to the coarse side and see if it grinds. The step by step to finer. 6 is coarser 1 is finer. 4. Finnaly check if there are pepper grains in the grinder. ( it happened to me) specilly in the first load that comes with the grinder, it runs out quick and then one thinks that the mill does not work any more when it only needs a reload. 5. Try to make it work! You will enjoy the best pepper grinder arround... Regerds, a Happy user.
1526894
I've had my coffee maker for over a year now and have had no problems. Maybe u got a defective one. Is it still under warranty? I absolutely love mine.
1706873
Hi mark. Without knowing " how fast is enough" for what you are doing, I would hazard a guess that there is a problem with your grinder. They should have a max rotation of about 10,000 rpm max.
383359
My grinder works great. Regarding your problem, you could try replacing the batteries or possibly changing the type of salt/pepper your using. Good luck!
1983681
Mine did at first but with regular care it has gone away. Took a while though. Besides that I am completely satisfied with this quality grinder.
1018007
Sorry, don't know- I have several machines and just fix them myself, so the warranty was unimportant to me. After 2 months of use, approximately 150 hours combined use with diamond cupwheels and pads, the grinder bearings stopped working. I purchased new bearings and replaced them. The deck continues to work fine.
2254718
In 25 years the company may no longer be in business. The warranty reads as long as you have the disposal and you have not done something to break it, like trying to grind things that the instruction manual tells you it can't grind, it will be fixed or replaced. There is nothing, that I remember, in the warranty about proration. I believe the warranty also said it provides both parts and labor to fix it. I would go to the website and read the warranty on the unit. The plumber that installed it said it is one of the best disposals he has installed. This is a very powerful disposal, you will see that the first time you turn it on.
545941
No...it does not grind consistently and we've stopped using it. Not recommended.
1769295
Are you cleaning it periodically. The shoot where the coffee comes out can get narrow over time with buildup. Also, you must completely screw off the hopper to get into the burrs to clean them. Without cleaning the buildup will slow output and strain the motor to eventual failure. So are you doing this maintenance or does the problem lie elsewhere? I have one which I use daily but it is only 3 weeks old
1372245
I would say the one I have same one on the picture, and it isn't worth the money, it just went totally dead in few months, I replaced this with a grinder that I bought from starbuck in 1999 and it did ran perfect until july 2013 !!
161052
It has come with two and both are still in decent condition....so I would expect mine to last me anywhere from 6 months to one year...but I suppose it depends on how heavy a grinder you are. ( I was told I was a heavy grinder....but they have held up)
190729
That doesn't sound good, it sounds like a part is loose in the motor, I would personally return it. I bought 2 and they hummed and purred, there was no grinding noise at all. Hope this helps.
1335463
Mine only makes a quick, not too loud of a noise, right as it turns on... before it starts to grind. It only lasts a fraction of a second. I would be concerned if you have a continuing noise. I would exchange it, rather than worry every time you use it.
177995
I don't know but how much would you pay me for my entire machine??? Mine did not grind small enough for me and no longer want it! Are you interested?
490994
Perhaps we will find out which is apt to burn out from both our experiences with our particular model. I really do not know which is apt to burn out more quickly. You could be right in your opinion, we do not know yet. I use my grinder perhaps twice a year. When I do, I process a few hundred pounds of meat. Last year was the first time I used an electric grinder and the 3000 is the first that I have owned. Its performance was excellent. Only time will tell if it holds up. Good luck!
1554412
I think, it is one year warranty. I've been using this grinder for about 3 years and it is still great.
995517
Its a very sturdy grinder. I'm sure it would be fine. It might, however, make the lifetime warranty invalid.