I just got mine, it isn't very "powerful" steam isn't really "steaming out" more like a gentle breeze:). Is mine faulty or is that the way it works?
1319051
Hi, yes it has to be faulty, the only problem that I found with the one I returned is that the handle gets hot, but the steam was fine...
1319052
I wouldn't say that the steam is "forceful," but you should be able to see it coming out. I use mine pretty close to the fabric and rely on the weight of the garment to pull the wrinkles out. I guess the real question is, forceful or no, is it removing the wrinkles?
1319053
I think your steamer is working fine. It does not take much to do the job. I found that mine has more steam than my old one but the old one was not a Rowenta. You should be able to see a fine mist of steam
1319054
Hi: I thought the same thing...however, it really does a good job of pressing all of my clothes. It's not a fast fast press. I take some time but it does a good job. I recommend that you try going slowly. If it fails to press, it may be faulty...
1319055
I got it as a present fort wife, she loves it. I have not heard her say anything negative. Hope that helps :)
1319056
It should be good steady steam. Make sure you are using tap water as the directions state.
821079
My instruction sheet advised to let the steamer cool down a few minutes, and because of the extreme amount of steam from the unit after opening it, that made sense to me. You can find something else to do for just a couple of minutes. It's a safety issue I learned the dumb way. Besides, you'll probably be clearing debris steamed loose or drying windows, etc. Hope this helps. I had the smaller unit but love this one because it holds more water, don't have to stop and refill as often and it's still lightweight. Haven't found anything it won't reach or get cleaner. Particularly like the shorter attachment because it gets into tighter places like tracks on thermal windows.
1659002
I just got mine a couple weeks ago and have used it 3 times. I do see and hear the steam when using it, it sounds like something might be wrong with yours.
1688420
Has yours broken? I was just thinking about ordering one. It appears that they have heating element issues with the old one. Maybe I will wait to see if someone orders it for Christmas and posts responses. Let me know what you think of yours.
1069765
I would contact Heidi, the owner, about that. It does not sound like it is functioning properly. Is it fully heated up before you use it?
1071665
I am in same position as Charles, I haven't used mine enuf to really give a good response, however, it uses up water really, really fast which irritates me. I find I need to have the steam button pushed almost to the max to get any steam. Maybe setting it lower will help and using the button to release the steam. As I re-think this response....it must be giving continual steam when set to the higher steam setting if I am using water so fast....now, are we all confused....I need to use it more but overall, I am happy with the iron....it is my second Rowenta and, at this stage, I won't even consider another brand. I am in same position as Charles, I haven't used mine enuf to really give a good response, however, it uses up water really, really fast which irritates me. I find I need to have the steam button pushed almost to the max to get any steam. Maybe setting it lower will help and using the button to release the steam. As I re-think this response....it must be giving continual steam when set to the higher steam setting if I am using water so fast....now, are we all confused....I need to use it more but overall, I am happy with the iron....it is my second Rowenta and, at this stage, I won't even... » Read More I am in same position as Charles, I haven't used mine enuf to really give a good response, however, it uses up water really, really fast which irritates me. I find I need to have the steam button pushed almost to the max to get any steam. Maybe setting it lower will help and using the button to release the steam. As I re-think this response....it must be giving continual steam when set to the higher steam setting if I am using water so fast....now, are we all confused....I need to use it more but overall, I am happy with the iron....it is my second Rowenta and, at this stage, I won't even consider another brand. « Show Less
2126198
I haven't experienced this. Is the water level getting low or have you noticed that the "Steam Ready" indicator light is off (meaning that you have used up the available steam and must wait for the unit to build up steam) ? Other than that, I can't think of a reason for the situation you describe.
1327587
Mine stopped working also as seen below. Lights on and no steam. Emailed the company then decided to use a syringe and push air through upper tube. Did it twice and steaming!
2089736
if no steam comes out...regardless of whether or not it makes a sound....it's defective. Call amazon customer service and have them send you a return label and a new item.
1534110
My instruction sheet advised to let the steamer cool down a few minutes, and because of the extreme amount of steam from the unit after opening it, that made sense to me. You can find something else to do for just a couple of minutes. It's a safety issue I learned the dumb way. Besides, you'll probably be clearing debris steamed loose or drying windows, etc. Hope this helps. I had the smaller unit but love this one because it holds more water, don't have to stop and refill as often and it's still lightweight. Haven't found anything it won't reach or get cleaner. Particularly like the shorter attachment because it gets into tighter places like tracks on thermal windows. My instruction sheet advised to let the steamer cool down a few minutes, and because of the extreme amount of steam from the unit after opening it, that made sense to me. You can find something else to do for just a couple of minutes. It's a safety issue I learned the dumb way. Besides, you'll probably be clearing debris steamed loose or drying windows, etc. Hope this helps. I had the smaller unit but love this one because it holds more water, don't have to stop and refill as often and it's still lightweight. Haven't found anything it won't reach or get cleaner. Particularly like the... » Read More My instruction sheet advised to let the steamer cool down a few minutes, and because of the extreme amount of steam from the unit after opening it, that made sense to me. You can find something else to do for just a couple of minutes. It's a safety issue I learned the dumb way. Besides, you'll probably be clearing debris steamed loose or drying windows, etc. Hope this helps. I had the smaller unit but love this one because it holds more water, don't have to stop and refill as often and it's still lightweight. Haven't found anything it won't reach or get cleaner. Particularly like the shorter attachment because it gets into tighter places like tracks on thermal windows. « Show Less
582468
It is supposed to be cool. Mine made vey little steam. I can't really feel it and it stopped working after a week.
1170805
Did you put the fine film of oil on the lid? I originally missed that on my AA. I have only gotten a slight steam leak once or twice, but it seemed to stop when I got up to pressure. Sorry I can't help more.
2089738
Hi. On my unit sound is very minimal but you must see steam and very solid one. Your unit probably broken as mine after a month of usage. I would recommend you to return it.
2013188
Hi Susie, No, and that is the problem with this one that I bought. After about 6 weeks, I did have to hold on to the button that is 3/4 down to keep the steam going. Prior to that, the steam came out on its' own. Very comfortable on my back, and the triangular shape gets into corners nicely.
721753
did you ever get your steamer to work. I have to keep hitting the reset button. It only last a couple of minutes and the steam quits again. Someone said I may need a new thermostat. Just wondering if you found a fix or tossed it!
281704
This is not normal mine has lots of steam coming from it. Make sure the piece that goes over the heating element isn't pluged - just take out and rinse it off. Hope this helps.
43315
I LOVE my iron...I've had no problems with it, I always override the auto shut-off, and the steam stays on without keeping my finger on the button. I use it constantly and love it!