If my cat loses the key can I buy just the magnetic key without the collar? I can only find collar/key combinations for > $10.
1292523
I eliminated the need for the key and collar by disabling the lock on the door. Just pop a couple screws and pull the lock back and secure it with string or wire. I used a bread twisty. No need for a key or an unsafe collar on the cat.
1292524
The key is a magnet. Just buy a small, powerful rare Earth magnet as a replacement.
1292525
Yes. You can buy a pack of two magnets that I have done in the past through amazon. Here is the link. Cat Mate Cat Collar Magnets for Electromagnetic DoorsCat Mate (31)
1292526
Yes, a magnetic key w/o the collar can be acquired. I only sell the full kit (door, collar & magnetic key), however I managed to find a listing for just a key. Copy & Paste "Cat Mate Cat Collar Magnets for Electromagnetic Doors" into the amazon homepage search bar and click "GO". There may be other cheaper sellers, I am just trying to point you in the right direction to continue your search for one that meets your approval. I hope this helps, Todd (NBQ)
199206
I only bought one collar and it works great. I would send it back and ask for a replacement...most companies will replace it free of charge.
2238629
The way it works is you have one direction where anything can get through (for example, your cats can go outside if they are inside). The other way can then be set to where only cats that have the magnetic key on their collar can get back in. This requires a little bit of time for the cat to realize that he has to put his head up to the door in order to activate it, but once it's activated, he can push through. The only problem is if you have a smart cat or animal that is persistent, they can claw at the door and pull it open and sneak through without the collar to activate it. It's for this reason that mine is useless. The cat I wanted out was too smart for the door and just pulled it open when he couldn't push through.
232233
Not a collar for the cat. But, screws, magnets and everything you need for installation and use. The magnets for the cats collar are there as well. Just don't count on using a metal food or water bowl. The cat won't like clanging and sticking to it at feeding time. Our door works great - just ad advertised.
563848
It comes with a magnetic keyboard. Be careful. The magnet isn't that strong, so it tends to fall out.
1671741
Our dog got sprayed by a skunk the other night right on the collar so i searched for a replacement and found just the collar replacement (without the remote) on amazon for i believe $20. But then i found a new upgraded version of the whole thing with blue backlit remote and upgraded charger for 45 so i went with that.
607670
no collar. Plus make sure to get a collar with no metal on it. I had to get a "kitten" collar. They tend to be more light weight aka not metal
2161331
Hi, If you can zoom the picture and see you can find a esc key in the place where you expect it to be. I cannot answer by looking at the key board since I had bought it as a gift to someone else. May be if this can help you.
772600
Mickey, You may need to contact first alert with the number on the face of your lock. You can also get keys made using the same number, http://www.easykeys.com/ is a site that I have used before. The other option is to drill it out ( use safety glasses) and purchase a new lock for the box, this may be cheaper. I hope this is not Mickey's kids trying to get the keys to the Corvette : )
764543
Have you contacted the supplier for additional keys. I am not sure what to do in this situation. Good Luck!
556806
Yes. It's the price for one collar. You won't have to change the collar or treat for fleas for up to 8 months. My cat has been wearing hers since the second week of May 2014 and I have not seen ONE SINGLE FLEA!! no flea dirt no scratching nothing. I used Advantage 2 before this and this collar is way better. I know $50 might seem like a lot of cash, but do the math, I was paying $65 for 3 months of Advantage, that's over $20 a month, so far I'm in my fifth month with no fleas so if it stops working tonight, that's only $10 a month. And I'm telling you it works better than the drops and no oily mess for her to try to lick off!! Yes. It's the price for one collar. You won't have to change the collar or treat for fleas for up to 8 months. My cat has been wearing hers since the second week of May 2014 and I have not seen ONE SINGLE FLEA!! no flea dirt no scratching nothing. I used Advantage 2 before this and this collar is way better. I know $50 might seem like a lot of cash, but do the math, I was paying $65 for 3 months of Advantage, that's over $20 a month, so far I'm in my fifth month with no fleas so if it stops working tonight, that's only $10 a month. And I'm telling you it works better than the drops and no... » Read More Yes. It's the price for one collar. You won't have to change the collar or treat for fleas for up to 8 months. My cat has been wearing hers since the second week of May 2014 and I have not seen ONE SINGLE FLEA!! no flea dirt no scratching nothing. I used Advantage 2 before this and this collar is way better. I know $50 might seem like a lot of cash, but do the math, I was paying $65 for 3 months of Advantage, that's over $20 a month, so far I'm in my fifth month with no fleas so if it stops working tonight, that's only $10 a month. And I'm telling you it works better than the drops and no oily mess for her to try to lick off!! « Show Less
1185384
the other one only goes down in the presence of the magnet. thats the whole point of the door, to only unlock for your cat wearing the magnet.
2190179
I'm sure they're available, but mine didn't come with one. Mine actually uses an odd size key and it came with the wrong one.
2055510
The unit comes with 2 tags on small key rings. All I did was pick up a couple collars at petco. It took a couple of tries with one cat having never worn a collar. You are also able to order 2 more (different frequency) tags from the seller to support up to 4 pets. The tag needs to hang down. The range is very limited. In order for the feeder to read the tag it must be placed directly in front of the bowl. In most cases I have seen it has to be close enough to make contact with the feeder.
830135
I bought 2 sets because my cat has destroyed a few! Ha! I don't think there are replacements for sale.
2110854
Yes. You will have to buy an additional collar for the second cat. At one time we had 3 cats with the collars and it worked fine for all 3 cats. I had the same problem where the cats began to urinate in certain rooms and this was an ideal solution to keep them out of those areas. When the batteries run out on the collars so I order replacement compatible batteries on Amazon which are much more affordable. Good luck!
1603128
I used to buy mine at Radio Shack or PetCo. Not very expensive and they last a long time if you don't constantly have it on. My last collar lasted over 15 years!!!