I inserted an sd card into the slot, but when I turn on the headset and set it to the proper mode nothing happens. I've tried pressing all buttons.
1302038
I would suggest that you remove the SD card out of the slot and re-insert it into the slot. Please make sure that it is well inserted to the proper mode. Please do not hesitate to ask any further questions that arise.
1302039
First make sure there's music in the ad card that is compadible with the head phones and take them out of any folders they may be in
796229
First off, is you cell phone Blue Tooth compatable? If so, that setting must be on before you try to start up the headset. Then, make sure the headset is charged up. When this is done, push and hold the button on the side of the earpiece untill you hear the tones, and when they stop, let go of the button, and the phone and headset should be connected. I too had a little trouble figuring this out when I first tried to connect. If you still can't connect, I'd talk with the dealer for your phone next. If that doesn't work, you should contact Amazon by going to their "Let Us Help You" section and click on "Help". First off, is you cell phone Blue Tooth compatable? If so, that setting must be on before you try to start up the headset. Then, make sure the headset is charged up. When this is done, push and hold the button on the side of the earpiece untill you hear the tones, and when they stop, let go of the button, and the phone and headset should be connected. I too had a little trouble figuring this out when I first tried to connect. If you still can't connect, I'd talk with the dealer for your phone next. If that doesn't work, you should contact Amazon by going to their "Let Us Help You"... » Read More First off, is you cell phone Blue Tooth compatable? If so, that setting must be on before you try to start up the headset. Then, make sure the headset is charged up. When this is done, push and hold the button on the side of the earpiece untill you hear the tones, and when they stop, let go of the button, and the phone and headset should be connected. I too had a little trouble figuring this out when I first tried to connect. If you still can't connect, I'd talk with the dealer for your phone next. If that doesn't work, you should contact Amazon by going to their "Let Us Help You" section and click on "Help". « Show Less
2194876
After you install the new firmware to the card, power the unit up while holding down the play button. Then press the >> button once and press record....give it about 5 seconds and then power it off and then back on and it should work just fine.....just sort of did it by accident!
1871556
did you buy an Sd card for it? it will not work without it. Try doing that. The screen you are supposed to see is one that has all the options on it.
1058102
enable bluetooth detection on device, then hold the button on side of headset untill it is blinking this should enable it to connect.
1722724
Try resetting the phone. Unplug the system for at least 15 seconds. (I would go longer) Plug it back in, and allow up to a minute for the headset and base to reset. Got this out of the manual. Hopefully it'll help.
328987
Sorry I never put an SD card in mine. Only way I can think of is to take the SD out and put it into an card reader. Or keep looking in the menu.
723972
I'm having the same problem. I contacted the company and they said the headset isn't designed for Windows, and that you may not be able to get it to work even with the correct drivers. Annoying!!
185322
(Updated) Yes, I tried mine several times now. You need to slide the mode to "PS3" to be able to use it. Important!! Here is where I mess up (I treated it as a regular USB headset device), unlike using it on PS3, you don't need to plug in the optical cable to get the sound from PS4 (PS4 will detect it as a "headset" and changing the sound output settings on PS4 to "output all sound"). However, this setup will make the surround sound position reverse or inaccurate, for example, you will hear right sound source from your left headset. After doing some researches, I found out that you DO need to use the optical cable and make sure the sound output setting is "chat only", this will solve the sound position issue. (Updated) Yes, I tried mine several times now. You need to slide the mode to "PS3" to be able to use it. Important!! Here is where I mess up (I treated it as a regular USB headset device), unlike using it on PS3, you don't need to plug in the optical cable to get the sound from PS4 (PS4 will detect it as a "headset" and changing the sound output settings on PS4 to "output all sound"). However, this setup will make the surround sound position reverse or inaccurate, for example, you will hear right sound source from your left headset. After doing some researches,... » Read More (Updated) Yes, I tried mine several times now. You need to slide the mode to "PS3" to be able to use it. Important!! Here is where I mess up (I treated it as a regular USB headset device), unlike using it on PS3, you don't need to plug in the optical cable to get the sound from PS4 (PS4 will detect it as a "headset" and changing the sound output settings on PS4 to "output all sound"). However, this setup will make the surround sound position reverse or inaccurate, for example, you will hear right sound source from your left headset. After doing some researches, I found out that you DO need to use the optical cable and make sure the sound output setting is "chat only", this will solve the sound position issue. « Show Less
714905
Only 3 possibilities my friend. 1. Youre putting it in backwards. 2. Youre using the wrong size SD card. 3. The spring mechanism is faulty. If its under warranty you might send it in but if you have a good "We fix IT stuff" store nearby, you might try them. Good luck.
479613
I forgot to tell you that it may ask for a code. Use 0000. I did not have to use a code. Once it is connected, your phone will say that it is paired. Always have headset turned on first before trying to make a call.
2195846
This worked for me also. I accidentally missed step 3, but it found the headset anyway. I had trouble getting it to connect (right click on headset in bluetooth device menu -> Control then pushing the connect button), but after a couple off/on cycles of the headset and hitting the connect button after turning on, it finally connected and now I have music playing. Thanks to OP for solution.
31627
Do you have an SD card inserted? Try plugging into another adapter to a wall plug.
1664218
Im also having the same problem. When I remove the headset, my speakers audio dont work anymore.
967945
If I remember right you need to get your phone in the discovery mode first and make sure the headset is charged up, from a off position, boom folded hold the button shown surrounded by blue as you open boom and that blue light should be purple. Once your phone picks up the device need to enter code its 0000 zeros not capital O, then it should be paired. Sometimes it takes a couple of tries to get it to work.
1625997
Changing the SD card was not suggested by Logitech support but I will try that.
1326985
You need to have your phone in blue tooth mode and let it scan the same hands free while driving the button on your headset. Follow the instructions.