I bought the plan with my tablet 7 months ago I'm having technical problems with my tablet, how can i use this? I'm so confused! I NEED HELP please
1303152
I also had problems with my tablet. I contacted the plan I believe by the email address I had. There was not a problem. I returned the tablet and was given a credit for the full amount on Amazon. That is where I purchased the tablet so that worked fine. It was a lot easier than I thought it would be. At first I thought I would have to send the tablet in for repairs, but I was told with the type of tablet I had and since it was a cheaper model that it would be best to send it back and get the credit.
2040712
If you have this old Nextbook 7 model and your warranty has expired then you might as well buy a new tablet because the battery is not replaceable. If you are somehow still under warranty then contact nextbook usa for a replacement tablet.
1384312
I would NOT recommend this tablet at all!!! I have had it less than 7 months and on Friday night it just quit working! The screen went black and after that I couldn't get it to turn on at all! I even tried running the battery out (let it sit unplugged for 24 hours) and replugged it into the charger--I let it recharge a good 10 hours and again, couldn't get it to come on at all! As for email, it would let me view the email but I could never answer the email. I used it to try to retrain my hands (I have a disability and I'm trying to keep my hands & brain going) with games such as Sukudo and for movement Cooking Dash. The back of this tablet has "T-Pad" written on it. I think they are trying to compete with I-pad. At least this tablet didn't cost me much. Yesterday I went & ordered a Samsung Galaxy from Staples. I got a 3 year warranty on it too. I basically now have a glorified "coaster" with this T-Pad. If I were you, I would make sure what ever device you get, get the warranty! Sorry I don't sound to happy about this item but I wouldn't want anyone spending money on a product that they will only have for a few months. BTW, this product was NEVER dropped, stepped on, left out in a car etc. I am almost home bound so it sits on the coffee table when I am not using it and when I am, I am seated on the sofa. Hope this helps in your decision!
454390
i am afraid i can't help you a whole lot. my tablet took a charge but didn't last long, and when it did you could not download any google android etc... the screen would go blank and also freeze up. needless to say i sent it back. but i also had a problem on the refund with the supplier. all in all it was a bad experience to say the least. if it were me in your position and your within the 30 day window of return i would do so. sorry about the lack of helpful info to figure out the thing , i just got tired of messing with it.
349839
Since the creation of the tablet you have, Google has updated a lot. If you can.. Google Play, and update what you can. Then hard reset it after and try to log in.
1721625
You can call thec company before returning it to the place where you purchased it from. So far have not that problem with the tablet. When you turn it on you get a screen with default apps on it.
834261
broke, try to default it. Tablets, computers and other electronics are not human, so they are not moody, or do not have a mind of their own, most likely the internal ROM is scrambled, for whatever reason, just do a reset, and it should be fine, you will loose your data, but if you have Gmail, everything is backed up automatically, so you will not loose anything, after entering your account information into the tablet.
554834
I am sorry I can not help. The tablet I got lasted less than 90 days and I got mine in July 2013.I have nothing good to say about the product, yet maybe others might have had better luck.
569963
Yes. You have already fulfilled the original plan by getting the replacement so the new tablet needs a new plan.
1243711
If you haven't had it long I recommend contacting Fast Touch company, maybe they send you a new charger or tablet. There is paperwork with the tablet usually has customer service number. If you just got and it was Amazon purchase Amazon usually will send you a different tablet. Some tablets have to be off to get a proper charge.
2239834
There was an app that you have to use. Should have came pre-installed. Sorry I can't help more. I returned this tablet back to the store.
1260695
U have to download the app for the tablet. If u try to do it through the website it won't work due to compatibility issues. However, if u download the app from the app store u can get on through that app. I hope this helps u.
1352877
I am sorry but I never received the tablet as it was canceled. Go to Sony.com /support and they should be able to help you?
106879
sorry, I can`t achieve anythin because the provider of amazone that sold me the tablet, was`t sent the bill, so I didn`t recieve yet my tablet. please solve this issue
975980
Hi, I was able to speak with a tech at the number provided with the tablet. If you didn't get a number contact the seller through Amazon dispute process.
1547036
I have gotten no satisfactory answers myself and I am not really happy about it. I can't charge the tablet. Any ideas?
1740902
Hi, I am sorry to tell you that I do no own this tablet any more. Why? because it is no good.If you didnt buy yet, dont buy it. Jucimar