has anyone been able to repair this oven? I can't get mine to turn on. It's a shame to trash it.
1311896
It would be too expensive to get it repaired. KitchenAid's comment: "Just get a new one". I would have expected a KitchenAid product to last longer than a little over a year with limited use. We bought a Breville after some research, and are very happy with it.
1311897
I called the company and they replaced mine even though it was out of warranty. I wanted them to know that mine was not turning off and it was a fire hazard and not only did they replace it, but they extended that warranty for a whole year!
1197268
Interesting, actually mine did not turn on either, however, I just assumed mine was to replace the battery. Which I have not done yet. I have had mine for 6 months or so. Did you change the battery?
1688420
Has yours broken? I was just thinking about ordering one. It appears that they have heating element issues with the old one. Maybe I will wait to see if someone orders it for Christmas and posts responses. Let me know what you think of yours.
866106
We took extra good care of our oven, by taking it apart and cleaning it regularly. I see now they're offering the bulb for sale, but it's complicated to replace. I loved the oven, but after 2 ovens and 2 bulb fails. I got a NuWave
6533
As it was past the 1-year warranty, nope. We did, however, find someone who works on small appliances and said that he's seen this issue before and could fix it. He has had it for a few weeks now... waiting on a part of some fashion that was backordered... Hoping to have it back and functional in time for the holidays!
1325635
The same thing happened to me. I bought 2 of them and 1 don't turn on . I also replaced the batteries and it still doesn't work. I don't know how to replace it eather because the packaging has been taken out to the trash.
1226555
Hello, the exact same happened to mine after about 1 year of use. I removed the unit, drained it and opened up the top. On mine, one of the connections from the thermostat to the heating element had broken. I repaired mine with some silver solder and a small butane torch. It's been working great ever since. That was approx 2 years ago. My advice is, it's not working anyway, so just tinker around with it. Just remember to put the heating element in water before you power it up or you may burn it up.
1124010
Cwun, sorry i made a mistake. My earlier reply was for a pressure cooker i bought. This oven always worked fine. No problems. Whenever i want to cook healthy and fast i use it. Remember this oven uses hot air generated from a special lamp to cook. For the time of ownership see the date of my review and add 1 month more. I highly recommend. Good luck.
1786461
Hi back, sorry about the problems you are having - it sounds bad. I have not had that happen with my machine, so I expect there is a problem with yours. The over heating is worrisome, and that kind of thing has lead to fires in other appliances, so I strongly recommend you return it for a replacement! Best of luck to you. Just read other comments and it sounds like others have had that problem. I only make 1 loaf a week, so have not had to let mine cool down before making another loaf.
897714
I can't cook anything in our oven it only lasted for six uses and the lamp burnt out and it never workedagain. This oven is A piece of crap. Never got a chance to try anything but roast chicken,four timesGood luck with yours.pete K
497744
I ended up throwing away my Model KMTT200OB Kitchen Aid toaster after several attempts to repair it. I'm sorry you bought one of these because it seems to me to be poorly designed and constructed. If possible, I would return it.
475814
Hi Leticia,We've been trying to get a contact e-mail and preferably a phone number since last week. We can definitely help you get squared away, but I want to spend a few minutes troubleshooting what you're doing now so we can correct it. The oven will easily get up into hotter temperatures than you are achieving now, but that will depend upon fuel (chunkwood) selection and how you are monitoring the stone temperature. Can you contact our customer service line at 206-438-3587 so we can help you? Thanks!!
538570
Have you found any solution yet? I'm facing the same issue right now and I can't get it to turn at all. Anyone can enlighten? Greatly appreciated.
1143616
Other then a blown fuse or breaker I'm not sure. My oven finally gave up after a lot of years & heavy use. Mine had no internal fuses. My new house has a Emerson Micro, electric oven so I did not replace the Half Time. It gave me lots of good service. Check to see if you are wired to a GFI circuit.
690385
I sent my oven back to somebody in NJ as it was broken when I got it.They were all sold out so I couldn't get a replacement oven.
1773569
Nancy, I did not get your question, but I have had this oven for over 3 years. I love it! It is the best oven I have ever had. The only thing I have found is when I clean it, the highest cleaning level is too much. I have to use the medium level of cleaning. Other than that this is the perfect oven. When I get a new stove, I will buy electrolux. I hope this helped you. Any other questions, please ask.
672575
I threw mine away because it got glued to the bottom of my brand new oven the very first time I used it at less than 400 degrees !!It also left a white mark on it. My oven too has the self cleaning feature but I got the white mark off first using one of those spray on oven cleaner that can be used with a cool oven. The stain came out after the second treatment. I didn't dare to use the self cleaning feature with that stuff still glued to it. Just try and see what happens. Good luck!!