My son loved this tablet. Until we broke the charger. I can not find a replacement charger. The one I ordered does not work with it. HELP?!!?
2021681
6 Feet Extra Long (6h) High Quality Power Supply Ac / Dc Adapter Battery Charger with Round Jack Plug Fits Matricom..
1016439
My daughter's tablet worked as soon as we plugged this new charger in. She broke the one that came with the tablet and I ordered this one from Amazon and it worked right out of the box.
2108049
I wish I knew. My only thought is that maybe it won't charge because something is wrong with the tablet ... Or if it doesn't fit maybe its the wrong model. Wish I could help but don't really have an answer ... Is it possible the new cable is defective?
717990
I had the same problem before I realized the charging port was damaged. The port gets shoved back into the unit and no longer takes connects to the charger. I can't say this is what is wrong with yours for sure. The unit I had was a piece of junk. We rarely used it and it was just over the 1 year warrantly when mine broke. If yours is still under warranty, I would return it and get a different tablet.
351500
Greetings. Could you please help to contact us @ betterstuff.amazon@gmail.com and inform us your order details? So we can ship you a replacement charger.
1960553
The charger was ok as far as i know. My daughter only had this tablet for about 4-5 days tho before it broke. Didn't have any problems with the charger, just the screen.
313011
My best guess is to contact the company. They seem to be very active in gathering consumer support as they e-mailed me twice asking me to rate their product. I gave them two separate reviews, both rating the product as excellent and I am sure they will replace the charger.
2044468
I returned the tablet for a refund after 3 weeks. It was supposed to be "new" and it wasn't. After 3 weeks it would not turn on or charge. My advice...don't trust it
1190833
Good news - bad news. Contact AAA Mart,whom I assume we're the "seller". Are if you have had it less than 30 days you can get a refund from Amazon. Check Amazons A-Z gurantee. If that is an option, take it. AAA Mart has replaced mine twice for the same reason, will not charge and I am afraid to operate the third. I hope you have better luck than I have had with this tablet I think Amazon.listing this brand and I have told them so, but....... good luck from a fellow sucker
519015
Hello send it back. It's defected, that tablet loads right away! With no hesitation!
1434874
It may only be the charger. The charger is pretty common on a lot of models. If you know a friend or someone, get them to plug their's into your tablet. If it falls out then it probably the insert where you plug it in gone bad. I had two of these models and one completely locked up. The other one is doing fine. If another charger plug in falls out then yes it is the tablet. Not sure if it would be worth fixing because of the cost.
1878222
If you are still under warranty the company may send you one for free, they did for me when my nextbook stopped charging. Otherwise look for a universal charger. Honestly my nextbook7 is so old, out of date, and slow compared to other tablets and even compared to my cheap phone, that I would just replace the tablet:-)
2025208
We have the same problem. I was going to try to find someone to salvage the tablet due to it quitting not long after we got it. But finding someone to replace the screen has been the biggest problem. Even custom shops have not been able to do anything with it. If you find anyone, please share. I wish you luck in your endeavor.
891237
I have been using the charger for my phone and charging via the USB. I believe the issue with my tablet not charging was actually something that occurred internally and that it was not the wall charger.
1294027
I never had a chance to find out. The tablet arrived damaged, and the seller ignored my request for a replacement. So I ended up just getting a refund from Amazon. Sorry!
1066809
I'm not 100% on this one. I have a connector that plugs into the charger port on any tablet which has a port for usb devices, and an HDMI port. I can't remember if it has a stock USB port though, but if not, buying one of these multi-connector ports would be the best possible solution if you're sticking with this tablet. Its basically plug and use no download required. Hope this helps. -Sin
1191499
i just returned my keyboard and tablet because it stopped working on me completely. The charger quit working for the keyboard and the tablet as well. It would not hold a charge unless plugged in.