How do you refill the grinder? from the top or the bottom? it is not immediately evident to me and i don't want to breakt the thing!
2041134
Pull the metal top straight up from the plastic base. I had to play with it also to figure out!
2041135
Julie: Just pull the top silver piece straight off and fill. Be careful as today I filled my pepper grinder and I pulled the top rather firmly and some peppercorns flew when the top came off. My fault as I was in a bit of a hurry. Hope you enjoy the grinder. Do you have both the salt and pepper ones? I have both. Had to order from two different vendors, but love them both. They are well worth the money spent. Enjoy!
2041136
Grab the top of the grinder with your thumb on one side and your index finger and middle finger on the other, touching only the metal top. Hold the body with your other hand. Pull straight up and it will slide off easily. Fill from the top.
2041137
Carefully pull the top straight off. If you pull it off to quickly, you will spill anything that is inside.
2041138
Holding the grinder upright, Firmly pull the top straight up. I do this over a sink in case some spill out.
194125
No idea, but a darn good question. I have not purchased the grinder yet, but am interested in doing so. This may sway my purchase.Good Luck!!
2255572
Not sure to which problem you refer; my wife accidentally spilled some salt when she moved the grinder - neither of us had noticed that the refill cap can loosen over time. Small matter in our eyes, as the good outweighs the minor inconvenience of tightening the cap every so often.
1501816
The grinder comes "set" and you have to loosen it a bit (read in a posting when I was buying it) to even use it. You should be able to set it super fine and may want to grind it twice. I'm still happy with it.
90134
You must apply pressure downwards from the top of the unit for the grinder to work.
2243358
You should be able to pop out the old grinder and push the new one in. But, our new one didn't fit as well--it got stuck and I couldn't take it out again to wash until at some point it expanded in the heat, and it came loose.
1501253
I had a similar issue with mine. I noticed that the cradle above the grinding element was not locking into place. There was a dense layer of packed, finely ground coffee that seemed to be inhibiting the cradle from locking. Once I cleaned that out (with a somewhat sharp wooden chopstick), the grinder started working.
1080488
Yes, and we had the same problem with our other grinder. There is a plastic top that you cannot see in the picture that covers the top. You remove the top and turn it over to dispense.
2257365
I know this is an old thread, but for those of you who are having this problem, drill a tiny hole in the bottom of the filter basket (not the inner layer, the outer layer is what you want.) The hole should be only slightly larger than the holes that are already there, and should not go through the inner layer. Problem solved. The larger grounds won't go through the inner holes at all, and the finer ones (usually there are a few) will flow out the hole in the bottom. Also use a good grinder. I use a Jura Capresso.
1910824
The burr is not fastened at the bottom. The grind is controlled/adjusted by a star wheel and spring steel keeper that moves the rotating burr into and out of the stationary burr. It works well and only took two attempts to get the grind to my liking.
514267
Hi Zan,Hi Zan, I replaced two receptacles on my burr coffee grinder, as of recently it seems that it has gotten hard to find the replacements so I'll tell you what I did I'm a outside the box thinker. I had a small pottery bowl that fit perfectly under the grinding mechanism and it is wide at the top so that the coffee doesn't fly out and that's what I've been using for the past nine months. Good Luck ;-)
1373697
Sandy, I haven't used the grinder for anything but pepper...but I will tell you I have not yet figured out the "trick" to fill this thing!....I am used to my old grinder which you just unscrewed and the top came off givving a wide fill opening. This grinder does not come apart and requires you to fill through the very small opening around the top...literally takes an hour to fill completely!....why do I stay with it?....it is a favorite on the table in its ease to use...the crank is great compared to the "normal" wrist turning required. Just wish I could figure out how to fill it easier!!! Sur wouln't be good for changing contents out very often.....
2214978
Gary, to adjust the grind, there is a large slotted screw head in the bottom of the mill (accessed from underneath ) that adjusts the grind. It works well. I have had this mill for well over a year (and ground a lot of pepper). The grind size remains very consistent for a given settng.
1562021
Due to it's shape, and a long crank, you CAN actually hold it in one hand (place your hand on the join between the top and bottom chambers) and crank with the other, which means you can do it easily while standing up. However, I have the best results by sitting down, and gripping the bottom of the grinder between my knees, holding it with my non-dominant hand, at the top of it just below the crank, and cranking with my dominant hand. Very efficient method of holding it steady, and I can grind it pretty quickly.
1591283
I have never had a serious problem with the grinder such as yours, but I would assume if you contact the manufacturer they would replace your product.
2260087
Same story, I've gotten multiple counters out of one set. The switch on my grinder went out pretty quick though. Always wants to spring off of lock mode.
1921876
This has been a problem reported by other reviewers and I also have had the problem when I over tightened something inside while cleaning. I had the grinder fixed. Since then, the grind has been very even. You can read the comments section of my review to learn the whole story.