i can't connect the charging cable to the charger cradle it won't go in, can someone help?
2036842
Its a tight fit. Check to make sure the nub inside the cable plug is lined up with the notch on the cradle plug and rock them back and forth while you force tgem together.
2036843
Mine is a very tight fit. I remember being forceful with it. Even now its a very tight fit. Hope that helps.
2036844
The cable plug is quite tight-fitting. Just line up the pins on the cradle to the holes on the cable and wiggle the plug on.
1339994
I don't remember getting a charger with this. I'm pretty sure you use the one that came with your device. That being said, I'm glad I bought the cradle and have been very happy with it. You should be able to find a standard USB charger to plug your cable into just about anywhere these days.
1705647
That happened to me once. I think perhaps the battery wasn't fully pushed into the charger. I can't speak with certainty to your case, but could that be a possibility? I would try charging it again on the charger and see if it works. if not, contact the seller. I love my charger, and only had a problem the one time. The USB port on my phone has since ceased to work, so I am really glad that I got the charge - it is now a necessity! It has worked perfectly except one time, and I think that the battery wasn't fully pushed into the charger then.
1889743
First you need to remove the multiport cover and replace it with an adapter which allows you to drop the tablet easily into the cradle. The port in the cradle is in the center so it matches the location of the port on the tablet.
92158
I have no problem with mine you have to use the USB out on the charger to the power connection on your device. If that's right try plugging it in and rebooting your device eith it attached Please let me know if that was a help or not. And if not I would say you have a defective jackery bar and exchange it
1078622
Did you look at the back where the connections are? As long as they match, it should charge. I have used several cradle chargers, even from old phones.
991680
Sorry you had such a bad experience. Mine works very well. If it is not the charger, perhaps you could send it back. Good Luck.
831710
Did you push the charger plug in all the way? I made that mistake once, thinking something was wrong. Good luck!
1977536
Found this solution: Don't worry! Easy fix. Hold down volume button and power button, and plug charger in and wait. Recovery menu should pop up, select start and off you go :)
1392593
The same thing happened to me and I bought a replacement charger. That worked for a while but now will no longer charge the tablet. I say return the tablet, that's what I need to do.
2171350
I didn't have mine attached to a computer. I used the charger that came with the phone and plugged the dock into that. But never had any issues with the cradle.
748992
Try a different cable, or a different charger, maybe discharge it completely and recharge.
717990
I had the same problem before I realized the charging port was damaged. The port gets shoved back into the unit and no longer takes connects to the charger. I can't say this is what is wrong with yours for sure. The unit I had was a piece of junk. We rarely used it and it was just over the 1 year warrantly when mine broke. If yours is still under warranty, I would return it and get a different tablet.
387794
Hi, Cyril! My charging cradle quit shortly after I got the Mint. I've had no annoying sounds. Did you try plugging the charger cord directly into the Mint to see if it still makes the sound?
1567070
It is not truly a charger, as you must have a working charger that plugs into the cradle, Once charger is plugged into cradle, you then can use the cradle for charging. The cradle is handy, as you need only plug your charger into it once, then leave it there. Saves a lot of wear and tear on the charger. Hope this helps you! :)
573266
I have had that a couple of times and my solution was to remove the back plate and make sure the charging contacts are fullyy engaged. In my specific case I have the charging pad mounted to the underside of my back plate not to the battery. Ive also bent the snout of the charging pad (where the contacts are located) away from the underside of the back plate so when mounting the back plate the contacts can line up better. This is not necessary if youve taped the charging plate to the battery. If youve taped the charging plate to the battery and your confident the charging contacts are fully engaged then I would look to the
1075765
After plugging your device in you need to press the button on the face of the charger. If that doesn't work it is probably defective