my grandson forgot his password. google recovery dont recognize his signon, how can i get help to unlock this tablet. he is nine,.
2023352
On the back of the tablet is a pinhole...Sticking a paper clip in there should reset to factory settings...You will lose all saved files and information though.
2023353
Don't know, we can't get any customer service when we call kocaso. They won't even call back. Sorry I can't help. We got rid of ours.
1733566
The tablet is not in my possession. I had to send back to Latte Zone. Perhaps you can reach out to them.
1345210
Or try a hard reset hold the power button and the down volume button down for twelve seconds tablet will reset itself. It didnt work for me
1738198
For it to be asking for a password, you must have made one. Otherwise it doesn't ask you. You would have to just slide the screen. Has someone else been messing with your tablet?
1576930
It should be the same as for unlocking the password: take out the battery for a few seconds, replace & enter a new password at the prompt.
564709
I think I just ran into the same password problem. Were you trying to restore factory settings? I tried that under Menu &gt; Settings &gt; Restore Factory Settings, but the phone said "Input phone password". Searched online and the manual, and did not see what to do next. But upon trying a few combinations, apparently the default password is "0000".
1575576
Try turning off the tablet and turn it back on. If you have tried that, might as well give AGPtek a call. Their technical support staff should be able to help you out. Best of luck.
374364
Go to www.leapfrog.com has place for phone assistance for you. I feel they latch us into their systems purchases when not interchangeable ...purchased many online for my sister who has 7 great grands under age 6 ...Grandma's Library.
2213314
Dear! Stephen J. if your son tablet stop working you should contact the company that you bought from i know my grand daughter tablet did that a couple times i really think it`s got to do with some app that you down load from play store some app`s form play store so what i did is down load avg from the play store it well scane the app to make sure it`s safe sence i did that it don`t shut off nomore
2235982
I would advise calling the company and seeing if they can walk you through what may have happened? Or go to the store and trade it in for a new one. They can transfer the number and everything pretty much right there. I had no problems when my daughter's acted up. Honestly have no clue why there would be letters/numbers under the lock screen? Try rebooting first, leave it off for like 30 minutes and see what happens. Otherwise, follow with my other 2 choices. Sorry, thats the best I have on that. :)
2073842
how do I put wifi back on my childs leapad ultra when I have forgotten my parent lock number
806143
I should add.. it wasnt that he had a hard time figuring out how to do things, more than the tablet itself was difficult. The screen is difficult to get to work with the pen. Its not sensitive enough.
2014948
Unfortunately, you'll have to do a hard reset in order to disable the password. But that means you'll lose anything saved on the tablet memory. Good luck:-)
399507
If you lose the password, informate sorry there is no way to access. but this is very good article. regards
118997
I wish I could help but I gave it to my grandchildren at Christmas and it wont scan things. I tried to get it replaced but no one was willing to help me so they still have a gift that wont work. Hope you have better luck than I had.
2175160
I have a chromo Inc. tablet and set a password and forgot the password how can I reset it
917491
Try to reenter your password. If that doesn't work than you need tech support.