How is it shipped? Does it require refrigeration?
2034019
Michael, Our Gel is shipped USPS and does not require refrigeration. The Gel should only be worn using custom made trays from your Dentist according to enclosed instructions. You may refrigerate the Gel for long term storage to maintain shelf life.
111628
Hello, Yes, that item is stored in refrigeration and is shipped in a thermal envelope with a cold pack.
1280342
Refrigeration is only needed after opening this product to maintain its high potency. However, this product is not shipped refrigerated. Thank You,Customer Service I saw this answer to a customer's question. Where does it say that on the bottle that refrigeration is only needed after opening product?
1201290
Nothing from Amazin ships temperature sensitive. It only needs to be refrigerated after opening.
442088
No, does not need to be refrigerated. Bottle says to "keep it in a cool, dry place"
1752539
Hello Valued Customer, We do not ship any of our product cold-packed or refrigerated. You can be assured the ship time is not long enough to require any kind of temperature-controlled shipping. After much testing, the quality is not compromised during shipping times.
1537959
Yes we keep under refrigeration but do not ship with any refrigerated container. For the short time during shipping refrigeration is not required as per Renew Life.House of Nutrition
852467
Hi Teresa, You do not need to keep this refrigerated. We just recommend that you store it in a cool, dry place and away from heat. Thank you. Best, AJ
2001
According to the material I read, yes it does need refrigeration. However it also said it can go without refrigeration for up to 2 weeks if you are traveling. So I keep it in the refrigerator. When I travel I take out what I need for the trip & leave the rest at home.
1828148
No....that is the beauty of it. No refrigeration needed. I keep mine in my cupboard. :)
1648210
I dont think it has to be refrigerated. However, I did it the day before and kept it in the fridge overnight. I think it will stay as long as u need it to.
1897325
I bought this product twice, and it did NOT come refrigerated either time. This was last year...I don't know if shipping practices have changed since then.
779717
This item does not "require" refrigeration. Therefore, shipping will not affect the quality of the item.
1191658
Refrigeration not necessary....does not suggest that anywhere on the packaging.
801466
Hi Patricia! Thanks for contacting us! I am pleased to hear that you are interested in purchasing this item from us! Unfortunately, this item is shipped out just like everything else, in a regular shipping box with packing material. I'm not sure why it's refrigerated at the local stores you've seen them in but our site ships this product out the same way its shipped to us directly from the manufacturer. I hope this answers your question. you have any additional questions or concerns please feel free to call us at 1.800.SOAP123 (762-7123) or email us at: customercare@soap.com. We're here 24 hours a day 7 days a week and are ALWAYS happy to assist a fellow soap.com family member! - At Your Service, Suzzette C. Customer Care Team
416141
It arrives in the same box--sometimes--with other Amazon products. Not-refrigerated. It works fine for me. Does it really require refrigeration--or just cool storage?
954079
Hello!In order to maintain the potency of this product, we do require refrigeration once the item is received. However, we do not ship any products in cooled packaging. We have found that the delivery time is not long enough to damage the quality or potency. We hope this information is helpful. Take care. Swanson Health Products