Mine got hard and dried out, using daily and about ten after I started using it what was left in the bottle got hard and dried out. Is this normal?
2013587
As soon as mine arrives I open bottle and set it in a pan of warm water and use a utensil that allows me to stir until everything is liquid. I then pour it into a jelly jar that I can stir with a spoon. This makes it possible to use all of the goodness. Just be sure that you don't over heat the liquid as you don't want to change the pre-biotic effect of the Yacon Syrup.
2013588
100% normal with that brand. I switched to Raw Food World organic Yacun . It's way better , fresher without that hardening
657308
I just checked mine and it was silky smooth. I would contact the distributor. My bottle is fairly old (6 months) and my prior bottle did not seem to have any granules.Hope it works for you, I really like this product!
1673940
Mine looked more like a flower to me. Actually, I found the bottle unacceptable, as if the oil hardended, it was time consuming to warm it up to a more liquid state. Perhaps yours has a chunck of coconut shell???
1787802
This was the first time I had bought neem oil so I'm not sure what the consistency should be, but mine is thick as well. I think that for whatever reason this is the consistency of neem oil. I'm sure you could put the bottle in hot water to liquefy it.
1042030
I think it is NOT normal. Did you clean and dry your face before applying the product?
899037
My husband, who uses the stuff, says he's never noticed any deterioration (he usually starts the last bottle in the bulk package about 3 months after we bought it). We do, however, store the unused bottles in their original boxes and in a dark closet, which could help protect them.
957345
We had that problem with a vial. Turns out when we cut the top off, some of the medication was actually thrown out stuck in the top (was all over my hand). Be sure to shake it down before applying. Also, we ordered a shipment that just came in the box. It should have a sealed plastic casing around it. If it doesn't, it might have been tampered with. Return it in that case.
138617
'Forever' it's dry and dormant. I've hydrated some when I got it and some about a year later both were as successful.
2014494
If you are adding the ingredients in the order specified.. So liquids first I'm not sure what the problem is. I've had mine for months now and use it just about daily with no problems. If it hasn't been too long since you received it I'd see about switching it out. Call their customer service.
509314
I'm not sure cause I use mines faithfully everyday and when I'm about to run out I already had ordered another bottle but Im on my 3rd bottle and I still have good results. It's been a year now since I first used it and I have great results and people want to know my secret.
1793097
It will harden with age, just sitting on your shelf. Or it might have come to you from old stock. Once the tube is opened, it will dry out and harden quickly. Probably need to get a new container.
1295957
I have not found that the product dries out as long as it's closed properly. I have had this product for a long time now and it's still ready to use. Hope that answers your question. Have a great day!
1788804
Hello. As to your question. It dried out after about 20 minutes. You will know when it's all used up. It turns into like a dry paper towel. I really like these. Sometimes I use twice a week. Usually once a wek though. I have been using these now for a couple of years. They do make your skin really soft. Enjoy them. For real refreshing put in your fridge and relax with these cool on your face. Sometimes I actually fall asleep. Good Luck and hope you enjoy them like I do.
792273
Mine became very thick and goopy within a month, but I use it almost daily. I just ordered the Seche Restore to fix that problem. It is totally worth the slight headache and luckily, the manufacturer has a solution.
954209
Hi there! It's already dried so it will last a long time. I divided it up into MANY airtight containers and it's worked out beautifully.
1176774
Mine was smooth but when I took the lid off it cracked and chunks of hard plastic went everywhere. I just bagged it to keep it from getting dry. I make creams and as I used my last batch it got clumpy and crumbly but performed just as well.
1191945
I would suggest an e-mail directly to the company. The woman who runs the company is very proud of her product and service. Consequently, I'm sure she will give you all of he help she can. I have used one bottle over about 2 months and it has been just fine--but I've also followed their instructions and have kept the oil in a cool spot in the house--Not hard in Mt!. I've been extremely satisfied with the product, both in terms of quality and price and in fact have recently ordered 2 more bottles.