Anyone else with trouble acquiring satellite signal - TomTom XL335? Would not pick up a signal.
524339
Just (recently) bought the 335T and I have had no problem acquiring satellite signal with this unit. In fact, that was one of my prime motivations to switch from my old Garmin Nuvi 350. I was having a lot of problems with just that issue. My two major complaints about the TomTom vs. the Garmin are: (1) You can't spell out a specific point of interest) like a Chili's restaraunt, for instance, which you can do with the Garmin. This was a MAJOR plus with my old unit and I used it all the time. Of course, it's possible that I just haven't firgured out how to do it yet, because, (2) the TomTom has very poor user documentation. I'm going to have to go online to try and figure some of the functionality out.
1898085
Maybe you need only to wait until it finds your location? Or maybe it is having trouble getting a signal? I haven't used the GPS myself. I tried a few online searches to find instructions, but really didn't find anything useful. Ground EFX does have its own website though, where you can speak to a representative or ask questions. (Groundefx.com) I hope you find your answers soon so that there would be no problems making an exchange if it is defective. Good luck. I will be back to give a better answer if I can find one.
1140858
Just (recently) bought the 335T and I have had no problem acquiring satellite signal with this unit. In fact, that was one of my prime motivations to switch from my old Garmin Nuvi 350. I was having a lot of problems with just that issue. My two major complaints about the TomTom vs. the Garmin are: (1) You can't spell out a specific point of interest) like a Chili's restaraunt, for instance, which you can do with the Garmin. This was a MAJOR plus with my old unit and I used it all the time. Of course, it's possible that I just haven't firgured out how to do it yet, because, (2) the TomTom has very poor user documentation. I'm going to have to go online to try and figure some of the functionality out. Just (recently) bought the 335T and I have had no problem acquiring satellite signal with this unit. In fact, that was one of my prime motivations to switch from my old Garmin Nuvi 350. I was having a lot of problems with just that issue. My two major complaints about the TomTom vs. the Garmin are: (1) You can't spell out a specific point of interest) like a Chili's restaraunt, for instance, which you can do with the Garmin. This was a MAJOR plus with my old unit and I used it all the time. Of course, it's possible that I just haven't firgured out how to do it yet, because, (2) the TomTom... » Read More Just (recently) bought the 335T and I have had no problem acquiring satellite signal with this unit. In fact, that was one of my prime motivations to switch from my old Garmin Nuvi 350. I was having a lot of problems with just that issue. My two major complaints about the TomTom vs. the Garmin are: (1) You can't spell out a specific point of interest) like a Chili's restaraunt, for instance, which you can do with the Garmin. This was a MAJOR plus with my old unit and I used it all the time. Of course, it's possible that I just haven't firgured out how to do it yet, because, (2) the TomTom has very poor user documentation. I'm going to have to go online to try and figure some of the functionality out. « Show Less
2267953
I have had a little luck, but being in a "deadzone" for signals I ended up using satellite.
535026
Verify you have your feed horn set up correctly. Some satellite feeds are weaker then others. Try a strong feed first.
986497
I would suggest a couple of things. Check for power. Check that you are receiving a satellite signal. Do you have Garmin Express loaded on your computer? Are you connecting to your computer correctly with USB cable? If you are still having trouble, go to garmin.com, register the unit, and contact support. It's just a phone call away:)
349114
I'm so sorry I can't give you an answer...I have satellite service so didn't run across this issue :(
662247
Honestly I haven't noticed any issues with the signal, I mean I've only recently been using it but that doesn't seem to have happenes yet. I live in miami maybe its just location strength?
279479
Mine was A&T; E sevice (extended range) and resulted in no apprent signal gain whatsoever
2001594
Thanks for the suggestion, Mickey. I tried the same thing, but still no success. I've restart, reset, and doublechecked everything I can think of, but still no connectivity to the station list. Argggg...
2080203
Just yesterday my grandson noticed that he had signal 2 blocks away, driving away. There was a large brick building between us and the house. If you have lath and plaster walls, that might reduce your signal a bit. I'd guess it will work just fine.
210330
You have to see what kind of signal they use. This one is 315mht. Look it up. Hope this helps
68874
Hi Mary, Make sure the spoke magnet gap is set correctly. It needs to be close enough to the sending unit in order to produce a signal. You can also pull the battery out of the receiving unit temporarily to reset it. Good luck and I hope you get it working. I have two of these and both work well. I did have to reset one of them after a long winter of inactivity but it functions fine now. Bob
1978362
Did you try unplugging it sometimes you have to reset the signal and if that doesn't work make sure your wires are plugged all the way in hope this was helpful
958415
I believe it always needs a GPS signal to operate properly. My recollection is that the GPS antenna comes plugged in, inside of a cover on the unit. If the unit is by a window and has a good view of the sky, its possible it can consistently obtain GPS reception. If the unit is away from a window, the GPS antenna could be removed from the unit and there was a cable that can be used to connect the GPS antenna to the unit. The antenna could then be by the window for reception, while the unit itself is further away from the window.
2209895
I have this tomtom and love it! I almost never connect it to my computer and it seems to still work fine. I have only noticed slightly longer connection and route calculating times (maybe 30 seconds) by not regularly connecting it
2177529
Mine has been working for over four years without interruption. Suggest checking your registration and contacting customer support. It could also be a problem with the cord/"antenna" piece that picks up the traffic information. Hope it helps.