Has anyone had problems with the motor failing? Has anyone else experienced this same problem?
271649
Yes, we've been using our swing for 7 months and our motor just went today. I called fisher price service center at 1800-432-5437 and they 're sending us a new motor housing for free. All swings are covered for 1 year. When you call have the product# and the date code ready. They can be found on the motor housing opposite side of the battery compartment. They're going to send our part out tomorrow and I should get it in 7-10 business days. If your swing is older than a year, you can order the motor housing at www.service.fisher-price.com for $25.00 NOT including shipping. I hope this helps you!
1571214
Sorry to say, but I think you have a bad motor. I would return it if possible or call Proform to replace it especially if you recently purchased it.
2138129
Send it back. Had one that did the same thing , it was a burned out motor . Sounds like you still hxve a warranty.
1879629
Yes, when the motor went out on mine on the second use I had no problem getting it replaced.
1881595
A friend of mine just had the same problem, he flew it, replaced battery with a fresh one, and nothing... Sorry to say this but his main rotor motor went bad...But if you're lucky the transmitter batteries may be low enough to give you a problem try replacing them...(Don't pay much attention to the bars for your transmitter batteries , it lies)
1195376
I also had the same problem! I called support line and they said it was likely a broken motor. So they sent us a new motor and (after 3 weeks) a repair guy came. He couldn't fix the bike (because a pedal arm was stuck so he couldn't remove the casing). Called them last week to tell them repair guy could not fix the bike (he also called them). They told us they need to have a meeting to see how to next proceed. That was 7 working days ago. Still no word from them. Not impressed. Let me know how it goes for you guys!!
1533376
I had mine working perfect for almost a year. But when I took apart the motor the problem was NOT that the motor burned it. Dust had filled the gear box so badly that it stripped the gear of it's teeth. I poured out tablespoons of litter dust build up! Regularly take apart the motor house and clean out the dust and you shouldn't have a problem with it.
1742331
Motor needs replacement. Very common with these models. My firstly motor lasted 2 yrs
2244811
Yes. I recently used warranty service via (US based!!!) Customer Care Center @ 1-800-732-2677 and they provided replacement motor as promised. I like it when I encounter truly good customer service. :-)
983761
I would call Drinkwell and ask if they will replace the motor. 5 months is not longBut , I will tell you I don't think the motors are the best made. I am on my second one .
1951121
I do NOT know why they requested I answer this question for you. I however have not had any motor trouble. Mine every once in a while will vibrate way to loud. But I don't run mine 247. I keep it off most days. It's on to allow the cat's or the kids that are over here to have a little fun & watch it but other than that I don't keep it on 247 it makes more noise than I prefer. I hope you are able to get your motor fixed.
1328923
Sounds like it's defective. I would contact the company. Mine works pretty well, tho I haven't used one in this price range before. The attachment of the brush to the motor sometimes vibrates loose while in use. I bought a couple of extra brushes so hope the unit lasts a while. The included travel brush is less robust, but performance is ok.
723741
I never had. The first one I had lasted me 10 years. I just bought another when the motor seemed to have failed.
705912
Mine started with a high pitched buzzing noise and now after 4 months the motor is not running right and mist output is low. I am having it replaced as I like the features. If I get one that works and does not make the noise, I will be very happy! :)
1417012
Mine worked great for ~1.5 years. Similar to others, the motor died, and now I need to find a replacement.
2211219
Yes. I believe the early ones had problems with the motors. Mine has worked wonderfully. Love it no problems
835790
I wrote to the company that made it. The motor was not working, they sent one right out. Just look up Mama Roo. They can probably replace it. By the way our great grand baby thinks it's the best thing ever.