Can I buy a replacement heated liner? It doesn't work anymore but the base is still fine?
2014537
Farm Innovators, Inc. sells this as a replacement through Amazon. It is located on page 4 and can be ppurchased used or new for $38 - $45 plus shipping.
2014538
We haven't had a problem....so I don't know. Have you contacted the seller?
2014539
I don't know the answer to that yet. We have not run into any problems. This is our 1st season with it. Sorry.
986625
No I have not ever had to replace the heater unit, I use mine everyday ( Cause of such a cold winter) and it still runs wonderful. Comfort glow is such a great company, call them and I'm sure they will tell you how to replace, but looking at mine, I would say the bottom?
923445
Ooooo. Sorry. Don't know, and would not try it. Liner is ceramic - very large and heavy. I've read that it costs about $60.00 to replace, so I'm very careful with mine.... I even hand-wash it. It would not fit in some microwaves - because it's so large. ..6qt. and oval - shaped. Hope this helps.
268361
Contact the manufacturer, information on the box and literature. They replaced ours.
1162009
You should contact the seller/manufacturer they may be able to send you a replacement part...worth a shot!
625733
I would recommend contacting the manufacturer. Sometimes a manufacturer has replacement products that can only be purchased directly from them.
1511363
Go on line and contact the company. My friend purchased a grill after I told her how much I liked mine and she just got hold of the company to purchase the aluminum liner and brickets. When Lowes still carried the grill I purchased extra brickets when I bought it, and then they ordered new liners for me less than a year later. They won't do that any longer.Surprised more places don't sell grills like this with all the condos and apartment dwellers around the country.
315586
I'm a customer. But, I would strongly suggest you contact Amazon. Generally, they will replace your item. You will most likely need to send the old one back, but I can't say, for sure. Amazon usually covers the products that were under their jurisdiction. (When I first opened mine, it went too far, and turned inside out, because I didn't know how to use it correctly, but, it went back down correctly, and was fine. Please contact Amazon! They are great to help! :) Best of luck.
1824198
I purchased mine from the manufacturer and it was easy to replace. They also suggested running a little antifreeze through it before storage to prevent damage by freezing temps.
1002689
Most likely the heat element burned out. Local repair shops would not fix it even tho still on warranty. Returned the unit to Oreck. They sent a new one which works ok.
1097055
The liner cracked on ours, and they wouldn't fix it. They tried to sell us a new liner for more than the price of a whole new unit off Amazon. We own CrockPots now and aren't buying anymore HB products.
1100137
Depends on the model. Go to zojirushi website they have a parts department that is how you can find out if a replacement liner is still being made.
1438798
I would contact the company and ask for a replacement if you have had it less than a year. I burned mine out by putting too much moisture into the oil and having it burn out. Bought a replacement and kept the parts from the first one.
896488
I googled "Cuisinart" and found the company's web site. You can order the replacement liner there!
1921719
I was never able to get a new heater. Amazon should be able to help you with a refund. Seller won't do anything.
1002027
call or email the company itself. according to my understanding, they'll repair or replace it for you. there is a life guarantee.
1665620
I did not have that problem-mine lined up perfectly with the 2 different liners I used. I would double check the liner first-and then if it's not the liner-return it stating it's defective-Amazon can send a replacement even before they get the return (which they will send you a shipping label, or arrange a pickup) go to your orders under your account, and process return there.