How do you get it to turn on? I have connected everything and presses the remote on button but it doesn't' t come on?
2018119
Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the problem I would return it for a replacement. Good Luck. Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the... » Read More Two thoughts first press the red button on the top of the black little box where the power cord attaches to the LED Board. It should come on immediately; unless something is seriously wrong with the board. Then check your remote control open up the battery compartment there may be a piece of the plastic tab still in there or the battery may have come loose during shipping. If you open the battery compartment and there's no plastic in there and the battery is in the proper place you may simply need a new battery. Mine has been up and running since day 1. If none of these seem to be the problem I would return it for a replacement. Good Luck. « Show Less
2018120
Did you pull the clear plastic piece out of the remote so that the battery becomes active, and did you also hit the red button on the Infrared controller. These were things I did to turn mine on.
2018121
Hi Tim, The battery might need to be replaced. If that does not work, you may want to return the board for a new one. Hope this helps. sea
2018122
The problem is not the board it's the markers that are dry. That happened to us in the beginning.
2018123
There is a little piece of plastic that needs to be pulled out that is protecting the battery. There is also a switch on the board that you can press to turn it on when it is plugged in. I used this method if I'm using my board at night because I don't want to loose the remote control.
2018124
There is a red reset button on the transponder on the back. Perhaps pushing that, but I had no problem turning mine on with the remote. I tested all the different colors and configurations and everything worked just fine. Hope this helps and let me know if I can assist you any further. Paul Nahmias
640856
Try unplugging the clock and taking out the backup battery. Wait a few minutes and plug back in so that it can re sync with the remote. It may take a few minutes. Make sure the remote is nearby during the process.
609212
Make sure the remote is seated all the way into the caller. If it's a little loose it may not charge. Seat it tightly and it should charge fully. I had that happen once to me. Next time I made sure it was fully inserted into the caller and it charged fully and turned on right away.
1344831
Welllll, we have this problem too. I called the company and got a new remote and it still didn't work all the time. We put a titanium battery in and it's now working all the time but I really don't know if that's why.
662918
Press the SRC button to turn it on. If it does not work, it might be bad wiring or problem on the product itself. There is not many reasons that might cause it to go bad
2136749
Mine worked fine, but it sounds like you have a defect remote. I would suggest contacting the vendor. They will probably just send you a new one.
1177597
You need to plug the remote wire in also or it won't work. Plug it into an unused fuse spot and put the fuse back in. Or put it in the stereo fuse so it turns on every time you turn music on that way you save battery. It's kind of a hassle but that's how you do it.
1842526
I suspect that the remote is broken. Unfortunately there is no pairing required, so doubtful it is programming related. Try unplugging everything and see if that helps. This company is no longer in business you out might be screwed. I will look at my unit and if I get any pearls of wisdom I will send them your way. Hope it works out...
1559033
Mine did that and I just played with the remote for a while and it starting working again try hitting the RED , GREEN or BLUE button
1149197
Is the receiver connected to the motor yet? Once that is done, you program it the same way you would with the motor (after you wire it, don't put the receiver cover back until the programming is done). Hold the button in the middle down, when the receiver light starts blinking release the button. Hold the remote close to it, press and hold the remote button. I believe the instructions say to hold the button until the receiver light stops flashing, but I held it for a good 30 seconds to be sure. It worked the first time on one of my remotes, but took a few tries on two other remotes until they would work. Hope this helps. Is the receiver connected to the motor yet? Once that is done, you program it the same way you would with the motor (after you wire it, don't put the receiver cover back until the programming is done). Hold the button in the middle down, when the receiver light starts blinking release the button. Hold the remote close to it, press and hold the remote button. I believe the instructions say to hold the button until the receiver light stops flashing, but I held it for a good 30 seconds to be sure. It worked the first time on one of my remotes, but took a few tries on two other... » Read More Is the receiver connected to the motor yet? Once that is done, you program it the same way you would with the motor (after you wire it, don't put the receiver cover back until the programming is done). Hold the button in the middle down, when the receiver light starts blinking release the button. Hold the remote close to it, press and hold the remote button. I believe the instructions say to hold the button until the receiver light stops flashing, but I held it for a good 30 seconds to be sure. It worked the first time on one of my remotes, but took a few tries on two other remotes until they would work. Hope this helps. « Show Less
215409
Only the power button lights up when buttons are pushed. Nothing else on the remote lights up.
320828
First insure the wires are connected correctly. Make sure you have good batteries in the remote, if that doesn't work move it manually with the buttons on the box. If these don't work send it back for a new one.
516161
On mine I slide the on/off button to the right then press the connect button. It turns on and then connects.
2136751
Are you saying the remote would not work? Or the unit itself? The unit gets plugged into the wall socket. If the remote won't work, I would contact the company.
235858
Double check the batteries in the remote, to be sure they are in correctly. Mine is working great, and I love it.
1308353
it happen to me in the begining also, i had to try to program it 5 times untill it finally worked.make sure that you do the exact steps with the key switches and the remote... did you got any respond from the first steps?
713497
Don't be alarmed...it takes a minute....especially when using the remote.....if u push it again...you turn it off....Try not using the remote as well.My tv remote will.on occasion make it come on