We are not able to get this to work. My husband put the battery in it... no luck. Any suggestions out there?
2046495
I have owned one of these for a while. For future reference sometimes the cam gets stuck. If you are past the 30 days and your quits give it a little whack or two just below the cutting head and that normally gets it running. It works fine with any AAA battery I have had to replace the original. It is cheaply made, but works really well.
2046496
It should work with the given lithium battery, if not, try another triple A battery (those work too). If none of the batteries work, it may be defective - send it back and ask for another one.
2046497
Send it back before your 30 days are up! The same thing happened to me. It did not work right out of the box, but I didn't get it sent back in time.
2046498
did you try the "lithium" battery it came with? I do not think it works with a standard battery.
2046499
Mine didn't either. This is a piece of junk. I complained until they refunded money, then tossed the product in the trash.
293614
I just tried mine, and it worked fine. Be sure that the button end of each battery is against the flat contact, not the spring contact, and that they are in securely. Spin them in their slot. That fixes a lot of problems. I spent 30 minutes yesterday, trying to fix a toy we had found. I put new batteries in, to no avail. I took the entire electronics apart, even soldering on jumpers to bypass the circuit board. Nothing. Finally, I put a meter on the output of the battery box. No output!. I spun the batteries in their seats, and Voila! Also, the button end of the battery holder goes in first. Be sure the button contact on the battery holder springs back when you push it in. That's really all that can go wrong with it. Good luck!
435749
Nothing useful to add unfortunately. I have just bought mine, charged up the battery, and now it keeps turning itself on and off. I was going to try leaving out the battery, but will also try a firmware download, as suggested. Thanks.
1634265
Yes, mine didn't work at all and I even got a new battery and still no good, am about to return it.
21054
You may want to contact the seller. I didnt have such issues. You may have already done this, but to double check unplug the power cord just to make sure the battery is working.
1116220
You probably got mine...Mine works when it's not hooked up. Sounds like you got a model without a battery. That is what I wanted because it is supposed to do better in the heat......Delivered the wrong one to me. I contacted them about it and no response.
472291
Richard it did not work for us. My husband could not get it to work and we sent it back and Amazon sent us another one and we had the same problem. We gave up. Sorry I couldn't be of more help.
46924
Good luck finding a replacement battery. Mine never worked, so I put in the trash. Customer service is a Joke!
1818257
Ours is still working. Sorry I can't help you, but you might try checking the reviews to see if someone else had that problem and the responses they got.
87299
I had the same problem and had to return the battery. I went and purchased a whole new unit. Careful if you order a battery because if you have to return it, Amazon doesn't let you because it is a hazardous item. I went through a lot trying to return it to the vendor. The one I received was also broken. Good luck.
930488
Try disconnecting the cord and using the battery option and see if it works. If so, that means the problem is with the cord. Call the company, either you can purchase it, or like me, they sent it to me free! great costumer service (at least for me)
1469194
Ours stopped working all of a sudden. Changed batteries, repositioned and it still will not work. Called the company and I have yet to get a call back about it!
473502
Change the batteries and try it. Return unit if it still doesn't work properly.
1706300
Try removing the battery and reinstall it...mine stopped working after few days and that worked for me.
2198023
screw bottom off. put battery in. screw bottom back on. if it works, hooray. if not, try flipping the battery. battery should be 50% or newer to get the best experience. if it still doesn't work, you may have an d.o.a... contact your seller.
251567
I agree. Send it back. Mine has been perfect. Changed the battery once and it works great.
86103
Well it may just be me, but I couldn't get it to work at all. I plugged it in and nothing. I will open up a support call at some point and try to figure it out. Answer here...