why is my cleaner going around and on the sides of the pool and not through the middle and what ca i do about it
2023364
It is tricky and I may not be the best to answer but I had the same problem at first. Every time you twist each hose section you will change the direction in which it will ultimately go so you have to play with it. Not every time, but in a 5 hour cycle times 5 days it should cover most of the pool. You and I are ultimately stuck with having to finish the job any ways once a week.
2023365
I am not sure, ours goes everywhere. But, this is our second one. Other one was blue and just stopped working. You can double check and see if the tubing can reach all places at the bottom. Also if the sucking works when it is at the bottom. Sorry I don't have more.
2023366
1) Attach the weights that were included in the package to the hose as shown in the directions2) If the weights are on, try moving them closer to the cleaner head3) Reduce the vacuum pressure to the cleaner by turning down the flow to the cleaner. There's usually a set of valves by your pump and filter assembly. This should be the first step if your cleaner is making a very loud thumping noise! NOTE: It will always make some noise.Good Luck!
2023367
Try adjusting you weights. and make sure you are not storing the hoses in one piece which causes curves in the hose and it has a tendency to follow the curve in the hose. What worked for me was to adjust the weight periodically.
2023368
Have you used the right number of hose segments for the size of your pool? You only need to use all of the ones included if your pool is big enough.
1108179
The pool I have is an above ground with hard sides. It did not do any damage or snag the liner of the pool. The piece of equipment has rounded edges and wheels that help it glide around the sides or the pool with ease.
838482
try twisting any one hose 1/4 turn and repeat until you get the movement you want. it should move in different directions as it cleans
617940
It helped me with stopping the DE (the filtering element from the filter) getting back in the pool. In your case it could be a problem with the filter also. The gasket in my valve was worn out and letting some of the water coming from the pump to bypass the filter and get straight back in the pool and some water from the dirty side of filter to get to the pool also. The new gasket fixed the problem. It was a challenge to take the old one off because it was glued to the valve.
951275
Clean filter might be dirty. Check for leaks in the tube extensions, regulate suction between bottom drain, skimmer and creepy crawler. Make sure there is suction in the line, if none or little it won't move.
1949171
I have an above ground pool and the bottom middle is not much deeper than the sides, so I do not have that problem. My husband does move it occasionally to help it out.
1847378
Hmmmm !!!! Not sure the question makes sense to me BUT ,,,, lets try to address this ok on all poles at the end that goes into the water there are two small holes opposite one another ..... if this is NOT the case you have a problem with the POLE..... moving on .....on the OCEAN BLUE connection there are two plastic "bumps"you squezze these bumps inward and place the pole over these "bumps"and release the bumps when they line up with the holes on the pole therefor LOCKIONG the pole to the ocean blue. Hope this helps ... another thought is to take the ocen blue & the pole to your local pool supply place and let them solve your problem..... have a good day :-) Hmmmm !!!! Not sure the question makes sense to me BUT ,,,, lets try to address this ok on all poles at the end that goes into the water there are two small holes opposite one another ..... if this is NOT the case you have a problem with the POLE..... moving on .....on the OCEAN BLUE connection there are two plastic "bumps"you squezze these bumps inward and place the pole over these "bumps"and release the bumps when they line up with the holes on the pole therefor LOCKIONG the pole to the ocean blue. Hope this helps ... another thought is to take the ocen blue &... » Read More Hmmmm !!!! Not sure the question makes sense to me BUT ,,,, lets try to address this ok on all poles at the end that goes into the water there are two small holes opposite one another ..... if this is NOT the case you have a problem with the POLE..... moving on .....on the OCEAN BLUE connection there are two plastic "bumps"you squezze these bumps inward and place the pole over these "bumps"and release the bumps when they line up with the holes on the pole therefor LOCKIONG the pole to the ocean blue. Hope this helps ... another thought is to take the ocen blue & the pole to your local pool supply place and let them solve your problem..... have a good day :-) « Show Less
1681330
Hi this is Steve at Aqua Products: While our unit may work under floating covers Robotic cleaners have floating cables and the cover will most likely affect their ability to move about the pool. So in sum I recommend not to use it while covered. Hope this helps.
1304470
I had the same problem with the Kreepy. It will happen with this model too as they are virtually identical in function. In my case I solved the problem by filling a bucket with water (for ballast) and setting it near the edge on the top step to keep the floating hose away. When the pool is used or company is over I take the bucket out. This cleaner does a great job at a third of the cost.
2016135
i make sure i clean the filter before i vacum the pool and after..you can try that
1515025
The Poolcleaner spins around every so often, and heads off in a different direction, and automatically frees itself. My old Kreepy got stuck almost every time, the poolcleaner has never stuck - I love it.
1098433
I have the same problem. When I'm in the pool I sometimes move it manually.
1642876
First turn off pump. Then attach hose to cleaner and hold cleaner under water till the bubbles are released throught the side of the cleaner. Next submerge the cleaner and allow it to sink to the bottom of the pool. Hold the hose vertically and push it under water untill you reach the end of the hose. Water should start running out of the hose end. Now the hose should be pushed onto the suction outlet making sure to not raise the hose end above the pool suface. Now you can start the pump and after a short time the cleaner will start to move.
858961
I have an above grond 12x18x4 saltwater oval under 3 large mature pecan trees. We have experienced similar problem at first. Then realized that the Leader hose was getting forced to one side from both, the side mount drain adapter and the outlet flow of the pump. I had to omit the side drain and connect direct to the pump. It really does get about 85-90% of the pool clean. The rest we clean by controlling it manually. Yes we have to stand there for a short period of time and simply twist a hose segment while holding the adjacent segment. It is a great deal better than cleaning the entire pool.
2198498
i cannot endorse this cleaner enough, all debris - however rocks i don't know as i didn't have any in my pool
1695566
Sometimes debris will get past the skimmer and get caught in the plastic grating where the water leaves the pool. Unscrew the cover inside the pool where the outlet is and you may find it is clogged with hair and stems from leaves etc. If that isn't the cause, try changing the filter and/or opening the valve on top of the filter housing to release any air that may have built up in the pump.
774131
The instructions say not to leave in the pool btwn cleanings. The longest I have left mine in was abt 12 hrs.