When I installed this drain plug, the rubber washer beneath the plug protruded long before I tightened the assembly. It seemed that the washer is too large and stretches as I tighten it. It doesn't look very nice. How can I stop that from happening? When I installed this drain plug, the rubber washer beneath the plug protruded long before I tightened the assembly. It seemed that the washer is too large and stretches as I tighten it. It... » Read More When I installed this drain plug, the rubber washer beneath the plug protruded long before I tightened the assembly. It seemed that the washer is too large and stretches as I tighten it. It doesn't look very nice. How can I stop that from happening? « Show Less
2024320
Washer goes on under assy. On top of nut underneith sink Not in the sink. You can use plumber putty in sink.
2024321
That didn't appear to happen with mine.At least I don't remember that.Matt Glancy
2024322
Could you check out the YouTube video entitled: Installing a Pfister 4" Centerset Bathroom Faucet with Push & Seal Drain - Selia Collection. This video was uploaded by Pfister Faucets. Installation of the push and seal drain starts around 2:56 on the youtube video. This helped me and my son figure out what to do. I hope this help you.
2024323
I had the same problem when using it in a vessel sink. The rubber washer kept water around the drain causing hard water lines, so I returned these and ordered some Mobile Home drains which was a perfect solution. They arent the same quality but it looks better.
102908
I don't know about that. We did not have leaking, rather the drainline was constantly getting clogged. We replaced this washer with another brand after 2 1/2 years due to ongoing problem.
51710
The rubber gaskets should sandwich the berky body. The washer goes between the gasket and the nut so it will tighten correctly and not bunch up the gasket. (working from memory) Be sure to check with food color to make sure the filter doesnt leak unfiltered water into the filtered water compartment which happens frequently.
989914
I just had the same problem, but switching the washer to domed side up helped. It may seem like the screw has gone as far as possible but with some muscle it should screw in tightly. A ratchet-type screwdriver was very helpful in properly tightening the screw while holding the nut with pliers with my other hand.
1866979
ok, thanks for responses! Bought 2 units for 2 sinks and neither package has directions, and plastic washers/seals, not rubber. That was my confusion. Looked at drains at Home Depot and they all had rubber seals. Apparently thinks were changed. Thanks.
2104545
I wish I could help you, but it was a few months ago, and I don't recall the details of the connection. It must have been the same size since the only difficulty of installation I remember was the typical one of working on my back under the sink tightening the fixture. It is remarkable that a plumbing supply retailer wouldn't have all possible reducers for various plastic hose transitions. I would try other plumbing supplies outlets. Perhaps you could "google" the problem and see whether others may have encountered and solved it. I hope you are successful. It is an excellent faucet -- high quality. Again, sorry, but good luck. I wish I could help you, but it was a few months ago, and I don't recall the details of the connection. It must have been the same size since the only difficulty of installation I remember was the typical one of working on my back under the sink tightening the fixture. It is remarkable that a plumbing supply retailer wouldn't have all possible reducers for various plastic hose transitions. I would try other plumbing supplies outlets. Perhaps you could "google" the problem and see whether others may have encountered and solved it. I hope you are successful. It is an excellent... » Read More I wish I could help you, but it was a few months ago, and I don't recall the details of the connection. It must have been the same size since the only difficulty of installation I remember was the typical one of working on my back under the sink tightening the fixture. It is remarkable that a plumbing supply retailer wouldn't have all possible reducers for various plastic hose transitions. I would try other plumbing supplies outlets. Perhaps you could "google" the problem and see whether others may have encountered and solved it. I hope you are successful. It is an excellent faucet -- high quality. Again, sorry, but good luck. « Show Less
2196216
Did you notice a rubber washer? It sounds like the washer may have not been seated properly so water leaked in it.
984660
i really dont know, its a really odd washer, probably a gimmick to get to buy a special washer at a inflated price from them. what i did was grind off the metal part to make it flat, then a normal washer works just fine, even if you grind it off, it can still be removed with a socket wrench, your just grinding off the screwdriver part....
1636513
What is the problem? Looking at the mechanism it is different than the normal cupping setup. There seems to be a a molded plastic piece glued or melted in place covering the sealing washer and red valve piece. Typically the red piece gets stuck. You move it manually up or down using little pressure to free it up. The assembly does not look like it can be removed.
261830
I noticed the one that I got was tight and when I studied it I saw it was deliberately machine stamped on the end to make it tight. I presume its similar to a nylon nut or lock washer to prevent unwanted loosening
1126306
I found I had to tighten the hose on the outlet, which is a pain where it is located, to keep it running smooth. Use a wrench, but no so tight you break anything. We also have to keep the hose situated so it drains down the whole length of the hose, no rises as it goes towards the open end. Hope this helps
504847
The only remedy I could recommend would be to get a new plug end & splice it onto the current cord. Of course, once you put electrical tape on it, the plug won't "roll" all the way back in.
1500981
Be sure you put all the washers back in the right position. I remember when I did it I was careful to disassemble in logical order so I could duplicate during reassembly. Unfortunately I'm not sure I remember exactly. Maybe some trial and error with water will do the trick? Second, be sure there is no build up, chips or cracks in the area where the assembly attaches. Good luck.
2013261
I have not had this problem. It is firm, but when you squeeze the side "clips" tightly, it comes out fine on mine. I would make sure that both the plug & socket are clean, and then perhaps try a very light coat of lubricant that is safe for plastics (silicone or similar) on the exterior of the plug only, on the sides where it contacts the socket. That should help. You could try to contact WORX and see what they recommend. And if little adjustments that you try don't work, then it is obviously defective and should be replaced- it was meant to come in and out without major effort.
1316380
I have installed several of these in both cast aluminum and steel drain pans. There is a term called "snug" which applies. Tighten it firmly, but not too tight. The worst that will happen if it is not tight enough is a leak. Then you tighten it just a hair more. If you overtighten it, you could strip something - although not likely. The supplied washer works fine. I have never had a leak! Enjoy the valve. It makes oil changes a breeze.
1292459
Two things to check if this happens - make sure that the rubber washers in the connectors are seated tightly and properly for optimal seal. Secondly, you must tighten the plastic connectors a bit more than 'hand tight' - use a 'channellock' pliers to gently tighten both the top and bottom connectors for optimal seal. There should be no water leaks once you've taken these two easy steps.
961610
The washer may have been packed separately. If it doesn't have one, definitely put a new one in. You might also wrap the connection with Teflon tape (plumbing section of the hardware dept) which is always a good idea at any hose/faucet connection.