My Sansa Fuze won't turn on!!! Anybody have any advice?? My battery had been showing at just under half. Then I see it flash low battery and shut off in red. Turned it off, went right to the computer to charge it, and it won't charge and it won't turn on...Is it toast? It isn't even 3 months old! My Sansa Fuze won't turn on!!! Anybody have any advice?? My battery had been showing at just under half. Then I see it flash low battery and shut off in red. Turned it off, went right to the... » Read More My Sansa Fuze won't turn on!!! Anybody have any advice?? My battery had been showing at just under half. Then I see it flash low battery and shut off in red. Turned it off, went right to the computer to charge it, and it won't charge and it won't turn on...Is it toast? It isn't even 3 months old! « Show Less
2014336
With lots of electronics, you can try holding the power button to reset it. Good luck.
2014337
I was actually able to reset mine. Had to search around the Sansa website to find out how to do that. (Hold the on/off switch up for several seconds. It will eventually show it resetting.) Once it was reset, I was able to charge it and it has been working ok since. Very frustrating though!
1340264
Hold the power switch to off for 15 seconds. When releasing the switch you should see it power on. Mine did this and this process fixed it. Had mine for over a year, no other problems and it's surviving Afghanistan and all the dirt just fine.
2014338
Mine wont turn on my computer does not even show it as plugged in it's just DEAD!! im pissed it's not that old either.
2014339
Solution (Sansa @ 1-866-726-3475 helped me with this situation):Hold the "on" switch to ON for 25 seconds, then switch to "lock", thenswitch to "on". Problem should be resolved. It worked for me.
2014340
DaveC You're awesome!! I thought my Fuze was completely dead but after reading your comment, I did what you said. It worked!!! I was looking online for a replacement and you saved me a lot of money. THANK YOU!
629963
I have had my fuze for about 6 months and it is working well for me. I use it mostly for audiobooks. When I turn my fuze off and back on the audiobook I was listening to it asks me if I want to resume playback and it goes to the place where I was. The only time it doesn't ask is if I take the memory card out and reinstall it. This is my third sansa mp3 player and I have given them to others. I have only had one bad one.I had a e240,e280 and now the fuze. I love it.I like the fuze narrower profile.Check and make sure you have the most current updates
409676
I have had nothing but trouble with battery life on this "monster". I received it as a Christmas present, charged the battery for at least 3 hours initially, then used it for an hour or so. When I tried to use it again the next day, the battery was so low the device would not boot up. Recharged it to 100% capacity, closed it down to sleep mode, tried to use it again after about 24 hours. The battery was again completely discharged. This has happened 3 times. Who wants a device that you have to charge for 3 hours EVERY 24 hours in order to use it 6 - 8 hours?? I don't recommend anyone buying this item! I have had nothing but trouble with battery life on this "monster". I received it as a Christmas present, charged the battery for at least 3 hours initially, then used it for an hour or so. When I tried to use it again the next day, the battery was so low the device would not boot up. Recharged it to 100% capacity, closed it down to sleep mode, tried to use it again after about 24 hours. The battery was again completely discharged. This has happened 3 times. Who wants a device that you have to charge for 3 hours EVERY 24 hours in order to use it 6 - 8 hours?? I don't recommend... » Read More I have had nothing but trouble with battery life on this "monster". I received it as a Christmas present, charged the battery for at least 3 hours initially, then used it for an hour or so. When I tried to use it again the next day, the battery was so low the device would not boot up. Recharged it to 100% capacity, closed it down to sleep mode, tried to use it again after about 24 hours. The battery was again completely discharged. This has happened 3 times. Who wants a device that you have to charge for 3 hours EVERY 24 hours in order to use it 6 - 8 hours?? I don't recommend anyone buying this item! « Show Less
1158491
On my unit the clicking is the overload breaker and the battery never charges. If I measure current it goes to 300mA then clicks, stop and starts again in a couple seconds.I found out that it is due to the winter! My charger worked fine in the summer, not this winter. I verified this by bringing the charger inside, warming it up and then it works! But only for some hours till it gets cold again. My recommendation... for this price, buy a different unit.
1674929
I, too, had this problem. I called Zune support and after 15 min of trying to restart/reload the software they told me I have to send it back for repair. They are sending me a shipping box and said it will take about 15 days for a return. It had some charge in the battery when I opened the box but would never take a charge and the software on my computer could never see the Zune. After a day of trying to charge it the screen went to the plug icon and would not turn on or off.
1409022
Hmm, good question. I wonder if the connection to the battery is bad? Maybe it was connected for the first 14 hours and then got jarred loose somehow? I would probably take the battery out and put it back in, making sure that the contacts seem to be clean and touching. If that doesn't do anything, I would call a local battery store and see if they have any way of testing the battery to see if it is good. If there is nothing obvious wrong with the battery, I would probably call the company that installed the unit and see if they have any suggestions. Sorry I couldn't be of more help.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
1472468
Dead battery? Get a jump! haha Seriously now.Are you sure its the battery? Does it work when its plugged in? As soon as you unplug,does it stop working? If that's the case,I'd take it in to a computer shop to get looked at.Is it still under warranty,& if that's the case,send it in.I haven't looked at my own manual,but can you change the battery yourself? I'd see if I could do it first myself,instead of paying omeone for something you might be able to do yourself.
1792831
I really dont know why thats happening but you got lucky . At less urs still working . My laptop was working greet but after i install that damn battery it never works again why i dont know !!!Have you try to reinstall your old one again ? And see if its gonna start charging or no ... And pls let me know if its work with u .
885094
The battery may be dead. How long have you had it? Generally when a battery dies, it doesn't just completely stop working - it'll deplete faster than normal or have inconsistent durations. I imagine your only options would be to try a new cable first and if that doesn't work, try letting it charge overnight and see if it picks up a charge. Last resort would be to reflash the firmware and hope for the best, but please make sure that you are flashing the correct firmware if you do choose that route, as it can damage the device if it's the wrong file.
2203295
We just had a similar incident with one of ours. we just let it run itself down till there was NO battery life left. I almost threw it out because I thought it was broken! I decided to charge it one more time to see if I could get it to work and it had reset itself and came on and worked properly. just let it go till it is dead dead dead and then try recharging it and see if that works
699955
I don't have a clue why but my first one sparked when I plugged in an aux source and didn't work. It was RMA'd and the new one worked and is still working great. Besides the bummer of having to wait for a working one I also had to pay for th ereturn mail. Still, the one that's working is really great. Get an RMA and send it back for a new one.
999386
Are you positive it is the cord and not the battery? A dead battery will not charge. If you're certain it's the cord, contact the manufacturer on the warranty and tell them what happened. I have had this cord for a couple of months and so far, no problems. It might just be your cord is defective. If you're not sure it's not the battery, you can tell by the little battery icon in the task menu tray on the bottom right of the screen when the cord is plugged in. If there is a plug next to it but it's not charging, it's likely your battery needs to be replaced. Also, make sure the cord is fully connected at every juncture. My cord tends to slip out of the outlet sometimes and the connection to the power box loosens sometimes. Another thing to look for is the green light on the power box. If that is on when it is plugged in, the cord is still getting power. If that's off, it's dead. If you want the cord "asap", you will have to order another one. Not likely the manufacturer will act quickly. They aren't expensive. You might end up spending just as much in shipping costs. If the battery is the problem, they sell the battery on Amazon too. Just turn off your computer and remove the battery. The model number on the battery should be there. Just type it into the search window on Amazon and it will come up. I bought both within the last 9 months. One more thing. Make absolutely sure the cord you are using is for your computer. If you still have it, check the model number on the cord that came with the computer. Type it into the Amazon search window. I was using the wrong power cord for a while and it died and I got this one because it was the exact model number of the one that came with my laptop.
435750
Add me to the list - not sure when it started, a few weeks ago we noticed it b/c we charged it and then it was dead. Figured it got bumped in wife's purse or hadn't charged long enough but now I've been trying to charge it and see the on/off cycling going on. No answer, just sympathy and hope for a fix!
790440
Hmmmm..it will only turn on when it is dark..you might need new battiers or maybe u got a lemon :( I luv mine, they work perfectly:)
686164
Try to charge it again. The red charging light should lit. Goes off when charge completed. If the red light stay on for days that means the battery is not charging. Remember the LED lights only turn on in "DARK" when unplug from outlet or no electricity. The unit is designed for emergency usage (no electricity , total darkness). LED lights won't turn on under daylight or normal room light. Call them for replacement if you think it is defective. I have half dozen of these for three years. And they still working in good order. I hope they will last for couple more years.
1489558
Hi, I think there´s something wrong whith your battery Or maybe the source from where you charge, the product manual says: [Note: Some low-power USB ports may not be able to provide enough charge power.]. I got mine for christmas too and battery works great, It gave me about 10 or more hours whith music/photo and video playback, Exelent Player!