Is the a genuine Brother drum unit or a generic/compatible/refurbished?
2018408
I have bought 3 of these in the last 2 years at the same price. The first two were genuine OEM in unopened boxes. The last one was refurbished, wrapped in bubble wrap and taped up. It still had spilled toner on it from the prior user. If they cannot even bother to clean the old toner off before reselling it, I have little confidence in the quality of these refurbished units.
2018409
The unit I received was genuine Brother unit in original packaging. Worked perfectly!
2018410
mine appears to be a brother unit, but likely remanufactured. did not come in brother packaging and had no brother literature. was wrapped in bubble paper and strapping tape.
2018411
Definitely NOT a genuine Brother drum unit, despite the box shown in the picture. The vendor's misleading you and other purchasers with this.
2018412
This was a used drum, and had toner in unit when it was delivered. It was not in original packaging, it was wrapped in bubble wrap and shipped in a plain box. It did not work properly in our printer... I would not recommend buying this item.
2018413
Genuine and the ability to send the other one back to them for recycling at no charge.
2018414
DEFINITELY NOT a new Brother Drum and even better mine was already used! Oh they packed it like it was new and genuine to try and fool you, but I guess you get what you pay for!
483667
The one I had was brand new...but returned it 'cause it was incompatible with my system.
48714
it is oem (ORIGINAL) not remanufactured or "no frills" brand. I tried that one time and I'll never do that again. the toner started to run and bleed on the paper and that affected the drum. It's just not worth it.
1241357
There really aren't that many things to check on these machines. Make sure "the wire" is clean; don't use "compatible" non-Brother toner cartridges; check the "drum life" indicator under "machine info" on the soft key menu(s). The drum and toner cartridges work together. If you've exceeded the drum's rated lifespan, it won't matter how new/full your toner cartridge is. It's time to replace the drum.
1095575
Hello Debra,Thanks for your interest! Our item states the following:Used-AcceptableINCLUDES: drums with ac adapter only. has some cosmetic wear with a few scratches on surface. tested works great. $99.97We hope this helps make your shopping decision easier!
1185356
We replaced our drum in our MFC-9970CDW and it works fine. You had a typo, maybe that was the issue? ("CWD" vs "CDW").
1463244
usually the machine will give you a message that you need a new drum, did you use the OEM toner cartridge ? this may casuse a problem
716472
I believe this is a genuine factory produced Brother cartridge, not a refill.
822686
It is my impression there is only one drum unit for this device. I only received one drum unit- looks like a tray. So, one part in the package and this part "fixed" my error code.
1868723
All Brother machines require both a drum and a toner cartridge. And, no, you do not have to replace the drum as often. I changed mine about 2 times per year and we print a lot. There are other economical remanufacturered type cartridges but we have always stuck with the Brother brand name.
887543
I found it very simple and easy to replace the drum. You just take out the old one and plug in the new. Not sure why your printer is printing dull gray pages. may have other problems besides the drum.
2149184
I'm not sure what model that is. Maybe a Brother dealer or their website could help
1195917
It is not marked "Brother", but it seems to be new and not remanufactured. It fits perfectly and has been operating correctly. No error messages from the machine!
370946
Yes, the DR-221 CL is listed as the right drum for the MFC-9340CDW on the Brother website.
1182788
Like others, I've only bought the Brother version, so I can't vouch for the aftermarket ones. Brother version works just fine, and since I don't do heavy printing with it, the price difference isn't important.
1632065
None. I tried shaking it as well, loading and reloading the cartridge on the Brother. Nothing worked. I will say that I received an immediate refund from the company that sold it to me.
804830
You mean when you buy it new? It comes with the drum unit and a cartridge that will get you less pages than the usual one. You won't have to replace the drum unit for a long time, but you will need to replace cartridges regularly depending upon how much you use it. Don't pay high prices for cartridges; there are places to get comparable ones for good prices.