Hello, i ordered this item on nov 1, and just recieved the base but not the bottle, does it ships separately and i need to wait for it? Or return it?
2017077
Mine was all together in one box. Sounds like yours should be returned for a new one.
2017078
This happened to me too. Call and tell them that you are missing the bottle, they will send you an entire new unit, and you send back the base with a label they provide.
375656
one bottle comes with the order. You may need to keep using product if it works well for you.
1461960
I got a dropper! Ordered it last year, it was in the box, not on the bottle.
1702404
11/2016, I just received my bottle a week ago.....The date of your bottles should be on the side of your bottles.
7803
Mine just arrived. The code that is suppose to be inside the top cover was ripped out of BOTH boxes. BOTH bottles do not look like the one I first purchased from Macy's. It does not smell the same. I hope Amazon or Tuccini will allow me to return them.
1922676
I think they are Tue same just some bottles are not in the same order. I am sure you can contact the seller to confirm.
45545
I have the same problem. Any ideas?Also, there was no base included, even though the photo on the product page shows one.
1437730
I got the 510 mg Bpi. they seem to buttholes and not send the pictured bottle!
1720346
Mine wasn't sealed either and when I shake it, seems like the bottle is only half full. I'm concerned that I got a bottle that has been used and returned. :-(
841101
It should have but mine did not. I had one from another bottle. How do you like the product?
1397832
Hello, Unfortunately we are unsure which seller you are ordering the product through. We have this item listed at $5.49 + $4.99 shipping per bottle ordered. This would be making the total $31.44.
409719
The bottle should have came as seen in picture.If you have no spray tip they messed up. You can buy an empty spray bottle and just transfer the liquids.
1822748
Simple. Use the complete bottle. If it is not effective for you - simply return the empty bottle after 30 days. You will get a 100% refund - including shipping and handling.
1531363
I had planned on ordering until I saw the shipping duration. I talked with customer service and she had confirmed it. It's probably coming from "overseas" as most products do, but 6 - 8weeks is too long. The company should have stocked up long before summer.Did you order and how long did it take to get delivered?
1548314
They sent to me the wrong one as well. you need to get one for the bottle size. I bought it itswhere
1266722
Thank you for contacting us about this. Amazon sells and ships our product for us. We have very high quality control standards when it ships from our manufacturing facility - but it is out of our control until it reaches you. Please contact us for a replacement bottle.
1932703
mine did not, you could have sent it back and asked for another bottle. I think customer service is Important to them.