My Airocide made a crackling noise while running, a puff of white smoke came out and now the unit does not turn on. It had worked for 4 months.
2043187
Sawlman: First of all; please let me apologize for any inconvenience you have experienced in relation to our product. I want to make this right for you. Please send me an email at support@airocide.com with your shipping address and I can get you a brand new Airocide within 24 hours. Additionally, I will provide you with a return label to get the defective unit back to us. Once we receive it; we will get to the bottom of the issue so this does not happen again. Thank you for your business.
2043188
I have had no problems but have only had the unit for 30 days or so. I would hope that Amazon would immediately replace the unit in god faith based on its price and repution as being developed by NASA. I know that is what I would expect knowing amazon's excellent repution for selling only quality products.
2043189
Yeah, I would definitely return it. Have had mine for almost a year running 24/7 on high setting and no problems so far.
1226555
Hello, the exact same happened to mine after about 1 year of use. I removed the unit, drained it and opened up the top. On mine, one of the connections from the thermostat to the heating element had broken. I repaired mine with some silver solder and a small butane torch. It's been working great ever since. That was approx 2 years ago. My advice is, it's not working anyway, so just tinker around with it. Just remember to put the heating element in water before you power it up or you may burn it up.
33731
My unit ran nicely for 4 hours out of the box. After that, it wouldn't restart no matter what. I hope this helps.
2039817
Mine is still fine after almost a full year. I'd suggest you check the installation and if it still doesn't work well contact the manufacturer for a replacement unit.
1638088
I had the same thing happen to me but the right side stopped working. I couldn't change temperatures. I wound up purchasing a new one for $100. I assumed that I had gotten some drywall dust in the thermostat when i was working in the area. I looked at the ribbon cable and everything looked fine.
836273
I tried to use the heater over the last Winter only to have sparks and flame shoot from it. The AC unit was not affected. Obviously, I'm not going to try and use the heater again.
1343091
Exchange it. The same thing happened to me not even a month after I purchased it. Along with; failed smoke and immobility
560290
My heater never lasted through one winter season, we actually bought it in april, used it a few times. it quit working, makes a rattling noise and does not blow any heat. tried to email the company several times, but they never responded. I also called a few times but didn't get through
1124676
Mine ran about 7 or 8 occasions, for about 4 minutes each time, over about 3 or 4 months, then quit working. It came with NO warranty, nor a repair facility to return for repair. I was left with no choice but to throw it in the trash. I would strongly advice not buying this item!!!!
639359
You may need to clean it again. Besides the main piece, there's a smaller rod that pulls up that also needs to be wiped clean. Since it can't be removed for cleaning, I use one of those electrostatic dusters. The first time I noticed the crackling sound, I cleaned only the main part and the crackling continued. Once I cleaned that smaller rod, it stopped. Hope that's helpful.
1801612
I'd return it sooner than later. Ours did the same thing and completely dead within 4 months. 1 month past their warranty and they wouldn't do anything about it. We're going direct to roomba as they have a year warranty on their batteries.
2013857
Mines quit working a month ago. I have nothing good to say about it. When the vendor we had.
1742443
That has not happened with this unit. Something similar occurred with a different unit and it failed not long after. The whistling that time was coming from a circuit board. My advice is to watch and wait. It may be temporary.
705912
Mine started with a high pitched buzzing noise and now after 4 months the motor is not running right and mist output is low. I am having it replaced as I like the features. If I get one that works and does not make the noise, I will be very happy! :)
705714
Time to replace it. That's what mine did a few months before self-destructing (smoke, heat, etc). Probably a capacitor going bad, but that's just a guess...
680674
Allow me to dance around your question: my unit started out great, however it quit after about one year use. Don't have time to ship back even it is under the warranty.
43269
If your heater is making noise there is something wrong, or it's a piece of junk. My ViaAqua makes no noise and is working. I suggest exchanging the defective unit.