Has anyone had a problem with cracks showing up all over the bottle? My entire bottle has cracks all over it and it wasn't dropped?
2050873
No. I've had no cracks appear. I have to say I wash my bottle by hand so unless I drop it I'm not expecting to see cracks anytime soon.
2050874
I didn't have that problem, and I dropped mine plenty of times. There were other issues with leaking, but not that. I did try to contact them to ask about issues, and I couldn't find a contact number or email address, so you're on your own with it unless you can find a way to contact them.
2050875
The first bottle I received broke near the top when I dropped it after a month. I emailed customer service with a photo and they replaced my bottle. They were helpful and responded quickly. The second bottle is still working fine after a year of riding to work with it in the cage on mg bike. Sounds like you might have a defective one that they would probably replace if you send a photo and an explanation. Hope this helps.
2050876
I have not had any problems, but for some reason Amazon does not seem to be carrying it any longer. If you go to their web site, i.e. http://aigehydration.com, under contact, you can send an email. I hope they fix any company problems, because I love the water bottle...
2050877
Mine got cracked at the bottom last night. Even though I don't even remember dropping it... The http://aigehydration.com site is not working. I wonder whther this company still in business.
1872337
I haven't had that problem yet, but ours has already cracked at the top so we decided to quit using it. Half the time it was difficult to open certain jars especially plastic lids. I feel its not worth the money and I advise you to return it for a refund if you can.
1191947
I've not had any trouble as yet ; I shake it every time I take it out of fridge to use it . I have 4 dogs I give it to every day . Try shaking the bottle before use ; this is the only thing I can think of ! Hope I was of some help for you !
149194
Melissa, mine was brand new. I am on the second season using this same bottle. I have used this product for more than five yrs. There may be something better out there but this one does what I want.
2269359
Mine did not arrive in that condition. I would suggest you exchange for another bottle.
1208452
Yes that is true! I wouldn't recommend buying this bottle due to the fact that I have purchased four within the last six weeks. Of the four two have been dropped and have broken. Nalgene customer service did replace one of them free of charge. I don't even bother emailing customer service about the second broken bottle. Just not as durable as they claim!
554368
Yes, mine cracked too after 3 months. I used it for water in the fridge. Too late to send it back. I only ordered one.
2015717
I have noticed this happens to me when the bottle is stored on its side rather than being stored upright. The first drop doesn't actually come out, it is almost as though there is an air bubble. The second drop, for me, is usually the normal-sized drop.
52483
I have had no problems only using part of the bottle. And I almost always only use part of the bottle because I mix the colors. So no worries.
2241760
I have not had that issue at all! In fact, my husband just used the ice bucket to chill some champagne. We left the bottle in the bucket along with all of the ice on our glass coffee table. The next day, the ice had all melted, but there was no mess outside the bucket. It looked like someone had just filled the bucket with water. I was very impressed! I highly recommend this ice bucket!
1510520
I have found that if you let the bottle sit around, or buy it at a discount from some untrusted source, it WILL get yellowish, and sometimes even will dry a little on the bumpy side (not sure how else to describe it). I've been using this product for 17 years, but I often misplace things and have a hard time complying with long term beauty regimens, so I have had had MANY opportunities to see that if you don't use the stuff, it will end up going bad after a few months. Find a trusted distributer and try always to buy from them and use consistently. I have to resist the urge to buy in bulk.
267871
Happens all the time. I also just had one break. They will replace for free but it takes forever for them to respond and about 14 business days before I will get the replacement. I like the bottle, but issues only after a few months.
195881
We apologize about the seal not sealing properly. We recently realized this problem and are currently fixing it. You can be assured that bottle has not been tampered with. The lid/seal manufacturer assured us they would seal over time, but we were misinformed. We are working diligently on this and again, we apologize.
463182
I would maybe buy a new one.. it could work but I wouldn't chance it. I always drink the full bottle before testing.
808100
I have had to get new bottles. There may be a way to rework the bottle top, but I don't know how. The refills are readily available tho.
192521
We have been washing ours in the dishwasher, and on two of the glasses, we've noticed there is a crack that runs all the way from the top to the bottom. It isn't leaking, and the crack doesn't appear to go all the way through the glass, but I thought it should be mentioned.
893828
That happens to me too sometimes. I think if its not sealed properly or if there's any residual ice left in the seal, it'll crack.