I bought this and it definitely brightened up the picture, but now it keeps going out. It comes back on, but then goes out again. Sometimes it stays on a while, and sometimes keeps going on and off. Does anyone have any suggestions??? I bought this and it definitely brightened up the picture, but now it keeps going out. It comes back on, but then goes out again. Sometimes it stays on a while, and sometimes keeps going on and... » Read More I bought this and it definitely brightened up the picture, but now it keeps going out. It comes back on, but then goes out again. Sometimes it stays on a while, and sometimes keeps going on and off. Does anyone have any suggestions??? « Show Less
1954677
I would open it up and reset the bulb. Dust off the inner connection also. It develops a lot of dust and the connection may not be there.
2021473
I had this issue with a previous version of the TV. We had service look at it and they replace the logic boards for the TV. Ultimately we replaced the TV on the service contact as a "lemon".
2021474
Not sure 100%. Make sure the product is securely pushed into its holder. Possibly a defective product.
45015
I have to agree that this sounds like your lamp is gone. I'm expecting this to happen to my TV soon as well. I'm now into my third year and the lamp does have to be replaced periodically. Since you have sound but not picture, it doesn't sound like a source problem.
1772902
Mine doesn't work very well either - maybe it isn't getting enough sun? There is a switch that toggles from max to energy saver output. Every once in a while I toggle that switch - just for fun, and I get a bright light for a few hours. Then nothing until I wait a few weeks and play with the switch again...
1268952
If you hold the light button on the remote it will get extremely bright. It goes slowly so just keep holding it.
5422
My guess is you got a defective one. They are fairly inexpensive to begin with, so it wouldn't be a long shot if you ended up getting one that was malfunctioning the way you are describing. My advice is to just send it back to Amazon so they can replace it with another one. I know it's an inconvenience, but in the end, you'll be glad you did. It's a great light, especially when it works the way it's supposed to.
1924054
I had no problem with mine. It has been up for a long time, and it's been shining brightly ever since. Looks like you might have gotten a bad one.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
2194041
It will fade in, but you can set it to go up to 50% or 100%. I use the 50% mostly and if you want more you just double tap the switch and it will go to 100% until it automatically turns off.
1697928
Based on my experience, the issue is related to how level is you Luma. If it is not level, then it will turn itself off. Try to make it as level as possible and test it again.
535237
You are correct. I have had mine and it did the same thing. Pushing the reset and timer button and the light went out. I cant find my manual. Thank You!
1741660
yea i noticed that in the onset, Sometime even when i changed the brightness manually it would stay the same. I restarted my machine and some pending updates were installed i don't kno if that fixed it but it has not happened since.
2015567
if you turn it on and off several times it comes back on and flashes, you have to keep pushing the switch to make it stay on. But if you use it then leave it sit for a few hours it comes on and stays on constant
918818
If yours isn't doing like this video at the beginning then return it. It should look like lighting in the sky quick flashes etc...Hope it helps...really is a great light!http://youtu.be/CZXFgRxgj34
487229
I would contact customer service. The one I bought was fine so I really have not had this particular issue. However many have told mr their customer service is outstading at Amazon. The chandelier is beautiful once you get yours up you will be happy, so don't give up on this one. Perhaps you can get a replacement even. Hope you get this resolved soon and enjoy your light.
2054523
My recollection is the color changes at certain points, say, 10 mins out, 30 mins out, etc. Maybe flashes too. It soon got so it was difficult to set (one click might set it a minute or 13 minutes or 29 or whatever. I junked it.
1555615
You could try to change out the battery. It could have been on it's way out. Also sometimes I have to push the button a couple of times to get it to respond. And then it's seems if the eye is in too much light it won't work properly either.
299352
Hi Joseph, not sure if this will post under my account or not, but responding to the email: You know, I've tried...it seems like it will work at the same time for a minute...but then it stops. It's also kind of schitzo, and confusing to work. I push the right button and it doesn't go on, or I push both and they both come on, then I push the left and nothing happens, and it's unclear how to reset it. I compare it to how you push all the buttons on your remote when the TV is frozen. Seems kind of like that. Since my posting, I've stopped using it all together, because I thought that I'd just make the double light come on and flash, just for visibility. But then I discovered that it wouldn't last but for a moment. Oh well. I'm glad this was a gift, because I would have felt frustrated and returned it by now. :(