Right Headphone Stopped Playing Music: Can I get a refund?
26702
I was gonna leave a reply to this but then I saw the date...... But hey some people would like to know as well so I'm going to reply anyway. Every skullcandy product has a limited lifetime warranty. You do not need a receipt and it doesn't matter where you bought them or if you found them in the garbage whatever it does not matter. Now with that being said, if the problem is a factory defect you will get a FULL refund of the price at which skullcandy originality priced the product. If it is YOUR fault then you will get HALF. So how do you redeem the warranty? Go to skullcandy.com then look at the bottom of the page and click the contact button. The page should have some red type about getting a RMA number and the word here should be brownish looking click here then just do as it says. After you fill out all the info you will need to go check your email and print out a form to mail with the product. You will need to pay for shipping. After being mailed you wait. Keep checking your email and in around 3 weeks or so you will have a email saying that you were given an certain amount of credit and you need to login to use it. There should be a password needed. Just so to skullcandy.com and login with that then go to my account and how much money they credited you should be at the bottom. This money can be used at any time and never expires. You can use all of it at once or bits and pieces here and there. How do you use it? This money can ONLY be used on skullcandy.com towards ANY of their products. When you check out you will have a pay with points option. (this was my experience with shoe blue skullcandy buds your experience may vary but they credited me $38 so i had more than enough for a new pair) I LOVE skullcandy so im sticking with the brand :)
1436302
I guess you'll have to let it run out, and then recharge it. If the problem persist then something is wrong with the headphones.
1520060
If the battery is dead the NC won't work. Contact bose they will get you a new pair at a discounted price bc yours no longer work properly. It's gauranteed. Good luck :)
1925337
I don't have that problem! Maybe the sound software needs updating? or headphones defective?
154452
Contact Bose customer service directly. They are very helpful - I got a rapid response when I sent them an email.
68783
I'd like to know the same. It happened to me exactly you described and my headphone only plays on one side and it's very disturbing to have to fixed it every other stroke. If you find that out let me know. Tks Claudia
376431
it doesnt matter because these stopped working after 2 months of use (bad cable). I am trying to look out for you and prevent you from buying headphones you are just going to have to replace soon after anyway
1998958
Accessorypower.com is the company site. Register your headset and they will send you a new one if less than the warranty period. I caution, this will keep happening though.
1589934
My headphones broke (again) and I spoke with customer service and they said they ran out in all of their warehouses so they issued a refund. May still come with a warranty, not sure, but either way they are out of replacements and the headphones are almost guaranteed to break within a year.
697481
I had a mechanical problem, the headphone jack began to crackle when the headphone plug moved at all, and finally one channel began to go out when the headphone cord moved at all. SanDisk technical support did a quick bit of troubleshooting on the phone, and then gave me an RMA for returning a device. I'm awaiting a new one.
806154
I bought this product few months ago .Have not used it even a few times. The ear bud broke and I can not use it.Can I send for repair or get my refund.
1703687
Your best bet is probably the seller (Audiosynq). You can contact them by going to your "Orders" page, selecting the order for that item (view order button), click on " Seller Profile", "Seller Help", then "Contact this seller". Good luck!
929622
Unplug the red wire and see if it works. Overall, these are junk headphones and I'd try to get my money back if I were you.
461966
My attempts have gone unanswered. My headphones were great...for 2 1/2 months. Broken without any wear or tear on the plastic sheet of the wire at all. Useless company. AVOID!!!!
453238
Man trust me dont but these headphone 80% of people i know we all have the same problem right earcup doesnt work i know you can be a little bit excited about it but trust me dont it will stop working within 3 month for sure
1711751
Yes. Call them if something is wrong with the headphones. Ship it to them. It will take a couple months for skullcandy to get them back to you.
1466422
I am able to listen to my music, but the microphone feature on my headphones did not last long. After a week or so, I was unable to speak into the microphone or use it's controls.