Um, I bought this and now when I hold the power button it doesn't come on anymore... I've had it like a week? And yes I've tried charging it.
2047365
What method have you been using to charge it? Usb to pc or usb to power adapter? Also, have you tried using a different cable? I would try holding the power button down a bit longer than usual just to see if it eventually comes on. Hoping it fires back up for ya!
2047366
If you've properly connected cable to a charging source and you've depressed the on button for 4 plus seconds with no blue light then either cable or unit is bad.
2047367
Hi David, are you sure that you. Charged it correctly? By that I mean, have you charged it from a wall outlet? If you're charging it from a computer some computers require you to plug in the sound/speaker cable too. For example, when I plug it in to my laptop to charge I just need the USB cable and that it, it will charge. BUT if I am charging it from my Desktop I need to ALSO plug in the headphone/speaker cable. So you might think it is charging when it is not. If you're going to. Charge it from a desktop make sure you plug in the USB cable to the computer AND the speaker/headphone cable too. Also make sure the blue light is blinking. That will tell you that it is charging. I hope that helps!
2047368
Hi David, are you sure that you. Charged it correctly? By that I mean, have you charged it from a wall outlet? If you're charging it from a computer some computers require you to plug in the sound/speaker cable too. For example, when I plug it in to my laptop to charge I just need the USB cable and that it, it will charge. BUT if I am charging it from my Desktop I need to ALSO plug in the headphone/speaker cable. So you might think it is charging when it is not. If you're going to. Charge it from a desktop make sure you plug in the USB cable to the computer AND the speaker/headphone cable too. Also make sure the blue light is blinking. That will tell you that it is charging. I hope that helps! Hi David, are you sure that you. Charged it correctly? By that I mean, have you charged it from a wall outlet? If you're charging it from a computer some computers require you to plug in the sound/speaker cable too. For example, when I plug it in to my laptop to charge I just need the USB cable and that it, it will charge. BUT if I am charging it from my Desktop I need to ALSO plug in the headphone/speaker cable. So you might think it is charging when it is not. If you're going to. Charge it from a desktop make sure you plug in the USB cable to the computer AND the speaker/headphone cable... » Read More Hi David, are you sure that you. Charged it correctly? By that I mean, have you charged it from a wall outlet? If you're charging it from a computer some computers require you to plug in the sound/speaker cable too. For example, when I plug it in to my laptop to charge I just need the USB cable and that it, it will charge. BUT if I am charging it from my Desktop I need to ALSO plug in the headphone/speaker cable. So you might think it is charging when it is not. If you're going to. Charge it from a desktop make sure you plug in the USB cable to the computer AND the speaker/headphone cable too. Also make sure the blue light is blinking. That will tell you that it is charging. I hope that helps! « Show Less
2047369
If the LED doesn't turn on while you are charging it, then the unit itself might be defective. If it does, then try holding the power button for 60 seconds. If, again it doesn't turn on, then it is also a broken unit.
2047370
pull the cord out that you plug into the computer and then try the botton holding it in for the 2 seconds or longer that it says to hold it. The cord might be stopping it from contact. If that doesn't work contact the company you bought it from. I'm sure you have 30 days in which to change it out or send another one
801187
I had the same problem, and returned mine. It started off barely charging and then would not even power on anymore. There is obviously a defect.
2074644
I couldnt tell you..We didnt have it long enough..We had a problem with the power button sticking and when we went to press the power button the screen cracked..good luck..
1861410
Same thing has happened to me. What I did was wait and tried again, held power button down. I also made sure charge was full. When u plug in charger there is a small red light. Be worried if the red light doesn't show
2006797
I just received mine today. Ordered on 11/3. I have the power button issue. Guess I'll contact the seller and see about getting a replacement or I'll get another brand. Too bad though because it's an awesome case other than this button problem.
1497066
Never was able to turn it on at all..probably a loose connection, but I haven't found it yet. Might think twice about your purchase..
1884206
Well I let it charger like 2 hours .unless that your charger is broke. Try to power it on to see if it work.
1197268
Interesting, actually mine did not turn on either, however, I just assumed mine was to replace the battery. Which I have not done yet. I have had mine for 6 months or so. Did you change the battery?
754800
I agree him I back into itit can be touchy.I recommend turning it all off then plug in the wire to the first USB port on the left hand to your device then lightly touching the power button just one press and don't hold it. It should come on, at least it has for me in the past a number of times. I think one time it did. And I unplugged everything and plugged the Charging hdmi back in until all lights were lit then unplugged. Then repeated the first step above and it worked. Good luck and be patient. It charged even blue tooth speaker for me.
1958672
Hi, I am having the same problem with mine. I am sure these are defective items that are being resold. I have to shut it down, power cord in, turn it back on and then manipulate the cord just so. Sometimes it takes a few tries. When if starts to charge, I leave if alone, because it will stop even if lightly tapped. The charge doesn't last very long though. Very disappointed. I should have returned it when I got it.
1861413
The First Obvious Question Is charged? If u have a case protector that is really snug it's probably pushing down the volume buttons and that will prevent it from turning on. If that doesn't work then idk I would think it's broken or the battery isn't holding the charge. Good luck.
379998
Mine still charged but wouldn't power up. Had to send it in for replacement. Make sure to back up all your pictures on a regular basis! Luckily, I did that.
315300
My guess is that it's a bad bit of hardware (battery that isn't holding a charge) or the power button is malfunctioning. You have to hold down the "play" button for a long time to get it to turn on and I think that must put a lot of pressure on the button. I'd contact the manufacturer and tell them what the problem is and ask for a replacement unit.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
641003
When you try to turn it on do you hold the power button down until it makes a sound? And when I first got mine it took hours to fully charge
427373
I am having the same problem, even brought a new battery and it still does not come on. Warranty is up, so what can I do.
831564
I also charged mine for 24 hours, actually longer cause I charged it in the guest bathroom. Anyway, I pressed the button and while holding it you slide it up and it turns on. Maybe charge it longer and if that doesn't work it might be a defected one. Hope you can figure it out, otherwise you'll have to send it back and wait to get another one. I love mine, so it would be worth the wait if you had to return it.