what do i do if my screen turn black n my camara stop working also the screen malfuntiion on the three dat i bought
2023832
I would definitely contact the company, to find out what support number you could call with regards to the issues. I would not be happy if this had happened to any one of the tablets we gave to grandkids for chriistmas. Hopefully they will help you, either by replacing item or credit. Hope you have good results.
2023833
I have only had mine for two months, but personally I would contact the manufacture and return for a refund or exchange. Make sure you didn't get shotty used ones. From what I remember, there was a number to call for issues in the packaging. Good luck and sorry to hear that.
786303
I have the exact same problem, I thought I received a broken camera but now seeing that you have the same problem there has to be something else
1581108
The canon camcorder its not working, how you sale broken equipment like that , l am mad
1384008
Try using a power supply of 2000mA+. And it may be your video/power cable. Use the largest cable you can find. You may have too much resistance for the length traveled. It fixed my issue. I too thought it was the camera going bad. Its just a power hog!
894561
I'd be surprised if the camera was to blame. Try R-studio program to recover files if they are irreplaceable.
501951
The best I can tell you is to double (triple) check that the batteries are fully charged and inserted properly (which you say they are). Take it to a camera store nearby; check the phone book, and they should be more than happy to help you. If the camera was sent to you defective, you'll be eligible for a refund. Whoever sold it to you will swap it, or you can call Canon - they have great customer service.
1203184
Have you actually connected to the came to a computer using a USB connector? This would let you verify that the camera is good and the cable is bad. Of course if the camera does work, you are correct, the cable is bad. You should then contact Amazon to get it replaced. Good Luck.
2030274
that means that u have ur camera cable hooked ... u need to disconnect the camera cable and hook the pink c ble directly to the black ground cable and it should work fine .the problem is the way u have the cables connected .
584410
It could be the power adapter. Get in touch with the manufacturer. They'll replace it. They had a recall for the original adapters. Before you do that, try to power cycle the device. Unplug all your cables, check all your connections then reboot. Always check the HDMI cables as they can be faulty. Hopefully that'll work for you. Best of luck.
526798
I am having the same experience. I guess I'd better return this camera. I mean, if it won't even turn on, what good is it? What a waste of time. My husband bought me a Vivitar pocket camcorder for Christmas, it works. I guess I'll just stick with that. After all...it works...kind of a basic requirement.
1343284
The radio works good, but the camera does not work. I was never able to put it to work. The GPS is not updated. Also AMAZON NEVER RESPONDED ME FOR THE CAMARA'S GUARANTY. Be careful with that.
1690886
I've never had this problem before. Take the grip off, reset the camera to see if the screen will be normal. When you get the camera screen back to normal, turn off the camera, set the grip back on, turn on the camera to see if it works.
1366811
Yes I have the same thing happen to me just remove the battery and put it back a turn the camera back on This works with other issues as well Hope this helps
2230947
My experience: return/sell the camera and buy anything else. Sorry I couldn't help more - but the camera is very poor quality.
379058
@Dj M: It sounds like you either have dead or "hot" pixels. This means the pixel will by change colors or remain "black" or "white". While the TV may function normally, the damaged pixel will not function correctly ever. I would contact Amazon.com and get an exchange or refund on the unit as it arrived damaged (you have 30 days to get a full refund).
1008112
the camara reception it not ok, the camara no turn on because the battery not charge; and ican´t find the battery in my country ;
88865
This is a pretty embarrassing story. About 6 months ago the screen went black. I took it to a store. I was going to get a new one. At the shop, it slipped out of my hands and it clattered onto the glass counter top! I turned it on and there was the screen working again! It has been working ever since! I love this camera. Weird, huh?