Hello, I am wondering how to use your Warranty exchange. The tip chipped after a few days of use and is not charging properly anymore.
2020018
I don't know the specifics, but my charger stopped working and I e-mailed Pwr+'s customer support. They happily shipped a new charger quickly.
1263809
I'm not sure if your charger broke or if shaver went bad. If the product was purchased less than 12 months ago we can exchange the shaver. Send us an email to skullshaver@gmail.com if exchange is needed. We will need your order number.
2230144
Never like hearing these stories. I don't recall a warranty myself, sorry. It's over six months old, and I'd be doubtful on a warranty but worth a try with the vendor and let them know if it stopped charging suddenly or was the computer telling you all along there was "X" amount of life remaining. Just as an FYI, the recommendation is it is good for the battery to use it on Battery Only mode to wear it down and do a recharge rather than keeping the computer plugged in all the time. Good luck, J. J.
1664973
Unfortunately, no. I've only had mine about a month. My suggestion would be to try contacting their customer servive and/or research on the web. Sorry that I can't be more help.
991680
Sorry you had such a bad experience. Mine works very well. If it is not the charger, perhaps you could send it back. Good Luck.
445284
Cleaning the charging area of the watch using Q-tip with alcohol has worked for me. If it doesn't help and is still under warranty, they will replace it for you. They replaced mine when data dowload stopped working.
1103745
Contact the vendor right away. It should be listed under the Seller's information and tell them the problem. You might need to go under Your Account in order to contact the vendor. Also, there is a section on Amazon for Returns & Replacements. That might also be a good place where to start. Hope this helps. Sorry to hear about your issue. I have one and no problems. Love it.
1204498
My set is new enough that has not become an issue. That sounds like a tricky repair. I would certainly attempt it, but seems like you need Sena's cooperation in getting the replacement. I think I would call support ans see abt sending it in or getting the correct battery. I dread when mine needs it, so have kept it charging most of the time. The reason I wrote, which isn't exactly an answer, is that you can get a cable and use it plugged into a "cigar-lighter" power outlet while riding if you'd like a stop-gap solution.
1468733
They should replace it free of charge if you only had it a month. Of course if you have had it a long time the probably will not. It is worth calling customer service and talking to them. They are nice.
1665062
D. Steelman- I don't know what's going on but I'm in the same boat. I ordered this because it was supposed to be a smart charger that knew when to stop the charge. It doesn't. It seemed a cheap alternative to the fancier La Crosse. Instead I feel like I threw away the $22 I paid. (I see now it's going for $10-$11 more, and not sold directly through Amazon.com.) Anyone know the best way to get this exchanged for the advertised model?
1744731
Yes, I had this problem a few weeks ago. i posted my comments under my purchase Dec 2013 and a great guy named Matt was able to assist me with a new replacement and prepaid RMA. As of now, I am waiting for the unit to arrive and then will return the original. Give them a call, they aery very nice and understanding. Check out my review/post on this as I will do updates. I think the company will work with you. Good luck, Jeff
2021096
Mine wouldn't charge either, and I read from many others that had the same problem. I returned mine and Amazon gave me a full refund, but unfortunately I was not able to reorder.
1952622
See if they will send you a new one. I try to make sure my son keeps his charged so far no problems.
1188749
The charging circuit that is built into the unit is defective. I had the same problem with the unit that I purchased from Amazon.However, if you contact: LectrolLounge support via the Amazon marketplace e-mail thet may be able to exchange the unit under warranty. This is what happened with the original unit that I had. LectrolLounge provided a free warranty replacement that worked properly.
183869
Please replace the pen tip with the removal ring that came with the tablet. If the problem still shows, please send us an email from HuionTablet official for further assistance. Thank you!
653057
I would call them and see what they could do to help you out. we live in the USA and we only charge it one time and we had it for a month.
1682443
I can think of 2 places where you might be able to find a replacement tip if you can't find a vendor listed on Amazon. 1. Would be the Samsung Store and the other place would be the Cell-Phone Shop. I hope this is helpful to you.