This faucet is leaning and has come out of place. What can be done to fix this. I have granite counter tops it was installed about 2 months ago by husband.
2051389
Assuming the hole(s) in the granite is only slightly larger than the water lines and threaded rod extending be;low the faucet, access the retaining nut under the counter; loosen it and the metal spacers above it or take them off to start completely over. Refit the faucet vertically using the escutcheon and O-ring or 3-Hole Deck Plate on top of the counter. Under the counter: place the metal spacers around the 2-water lines and arrange them so they bear on as much of the underside of the counter below the base of the faucet as possible - space them evenly. Tighten the retaining nut to keep them there.
2051390
Assuming the hole(s) in the granite is only slightly larger than the water lines and threaded rod extending be;low the faucet, access the retaining nut under the counter; loosen it and the metal spacers above it or take them off to start completely over. Refit the faucet vertically using the escutcheon and O-ring or 3-Hole Deck Plate on top of the counter. Under the counter: place the metal spacers around the 2-water lines and arrange them so they bear on as much of the underside of the counter below the base of the faucet as possible - space them evenly. Tighten the retaining nut to keep them there. Assuming the hole(s) in the granite is only slightly larger than the water lines and threaded rod extending be;low the faucet, access the retaining nut under the counter; loosen it and the metal spacers above it or take them off to start completely over. Refit the faucet vertically using the escutcheon and O-ring or 3-Hole Deck Plate on top of the counter. Under the counter: place the metal spacers around the 2-water lines and arrange them so they bear on as much of the underside of the counter below the base of the faucet as possible - space them evenly. Tighten the retaining nut to keep... » Read More Assuming the hole(s) in the granite is only slightly larger than the water lines and threaded rod extending be;low the faucet, access the retaining nut under the counter; loosen it and the metal spacers above it or take them off to start completely over. Refit the faucet vertically using the escutcheon and O-ring or 3-Hole Deck Plate on top of the counter. Under the counter: place the metal spacers around the 2-water lines and arrange them so they bear on as much of the underside of the counter below the base of the faucet as possible - space them evenly. Tighten the retaining nut to keep them there. « Show Less
1590006
I bought this sink and itbis installed with small side of sink in th right....you can.turn.it. th inky advice i have is to be sre to make th hole where your water fixture goes in th center. Without thinking i put it centered on th big part of th sink and it cant reach th small part...my granite guy didnt offer up this thought. It works though because i have fixture with pull out to reach th small side....which is where i have my disposal! Good sink for th cost....it does get scratches....this is typical for this gauge of sink/stainless.
1424669
Mine is under mounted with granite counter tops. It is fantastic !! I think you can have it either under the counter or over, pretty sure it can be done both ways. It's a big sink and I can't tell you how many people make comments on it . Just get it, you don't regret it. I tried to attach a photo but can't for some reason. I'll send you the photo if you send me your email.
1961370
Well, mine doesn't rock, so it likely is a defect. Maybe you should rinse it and then put something heavy on top for a day or two!
1590742
If the whole assembly is loose on the basin- NO - Look under the sink and find a nut that tightens the bracket that holds the faucet assembly to the sink. I had a similar situation when we installed it. Had to tighten a couple times - if you are familiar with thread locker, you might want to put a dab of the blue, non hardening nonpermanent locker on the stem where the nut tightens. I might have used a dab of pipe compound or even soft permatex - forgot which now but its stayed tight for a couple yrs now. Good luck with it.
2085788
I am not a plumber, but my faucet does not want to stay put either. Kid of think it has something to do with the weight that makes the nozzle retract. Have actually got use to it. Otherwise it is a beauty.
524604
Unfortunately that's one of the problem I had with the faucet. The parts cannot be found at local hardware stores or plumbing supply store either. Unfortunately only thing I could suggest is return to vendor if it's within exchange time frame .
707053
Sorry to hear that. Maybe your counter is higher than typical 32" bathroom counter or wall valves lower. Plumber are notorious for put things where ever they feel like it. The only standard they seem to all do is waste line for WC at 12" off the wall.Re: the faucet. It works well and looks good.
1770055
I bought this great faucet 2 yrs ago and have moved since we installed it. I'm sorry I couldn't be of better help.
906099
Definitely, Our countertop dealer measured and drilled the countertop prior to installation. we have the faucet in the exact position. We used the single faucet that has the pull out rinse built in.
845504
Not sure I understand. It's an undermount. My faucets are mounted in the granite to the side of the sink.
1091084
I am having the same issue with one that I installed approx two yrs ago for my Mother. It has worked well until the last two to three months, the screen looks clogged at the moment and I am trying to find out how to remove or unclog the screen. I hate to punch through it as this area is known for having stuff in the lines. Would rather not subject the faucets valves to grit if possible. Feel I have located problem but still have no solution to fix it yet.
1573870
I installed the sink/faucet. They work very well. My wife and I HAVE NOT encountered any loud noises when turning the water on - in fact our faucet runs rather quietly. Has anyone encountered the sink not fitting flat, having a slight wobble/turn? Thanks
698698
Agreed. We even looked online for better direction. Unfortunately the quality of the fixture was also disappointing. We finally gave up-decided to buy another faucet with similar lines at Ikea. Good luck!
731238
Looks like a granite top. I suggest you find something else though. Cheapest thing I have ever bought. Huge gap between the counter and the sinks, and I had to cut the rear frame out in order to install the faucets. VERY poorly constructed.
530722
I have the same faucet and no issues whatsoever. Could it be a part is missing on not properly installed? Good luck!
1752538
We installed this sink (or our contractor did) by cutting out an old undermount sink from the existing base and removing the false drawer panel in the front. It also solved the problem of what to do at the back of the sink where the faucet had been installed in cutouts in the granite. The sink fit all the way back to the backsplash and covered the old faucet holes. If I could figure out how to do it, I would send you a picture of the finished product, but I can't attach it to this message.