I had to reset my iphone and lost my devices that were memorized. Now my headset won't connect. Any ideas?
2043419
I have lost the device in my iPhone 5 before as well. all I did was to follow the pairing instructions that I originally performed. My iPhone found and successfully linked the device. I assume from your request, you already tried that but you were not successful. That is the only advice that I can suggest. I haven't tried nothing else. The only other thing that I would say, is try doing it a couple of times before giving up. Mine didn't connect with the first try, it took a couple.
2043420
All I can offer is to make sure the Bluetooth settings are correct... That fixed my issue...
2043421
I actually got rid of the headset because they weren't doing what I needed it to do.
1589269
Use the reset pin hole on the back of the device. That should reset everything. It will wipe everything you have off of your device which is unfortunat, but you'll be able to get back in. If that doesn't work I can't think of anything els.
172637
Make sure that all other devices Bluetooth are off including your phone. It should connect after that
15087
Assuming the process is similar to the iPod:Enable Bluetooth on the iPhoneHold the telephone button on the headset until the blue and red lights flash quicklyTap the Connecting... icon on the iPhoneThat's really all there is to it. When the iPhone indicates it has Connected to the headset, you are good to go. The lights should stop blinking on the headset, too. You can now use the headset.
232759
i am sorry to say ,my i phone would not connect , the odd part is my ipod did.....i have since sold the car
488407
Go in to your Bluetooth settings on your iPhone or iPad disconnect the device turn off Bluetooth turn back on reconnect and see if that works. hope this helps
1058102
enable bluetooth detection on device, then hold the button on side of headset untill it is blinking this should enable it to connect.
1255448
I had the same problem. I returned it to Mophie and they sent me another one. The new one would not connect either. I have it to someone in my office, and they had the same problem.
488077
This gave me some trouble as well...but here is how I got it to work Turn OFF Bluetooth on iPad After charging the headset.....press button on top and wait until it blinks red/blue.....don't stop pressing that button when you see it blinking blue....keep holding it until you see it blinking red/blue Turn on Bluetooth in iPad You will see your new device Click to pair Then enjoy
32700
I have the same problem. I have also had it not connect with my iPhone until another device makes a connection first. I have not found an answer yet but will keep an eye out and report back here if I do.
488073
This gave me some trouble as well...but here is how I got it to workTurn OFF Bluetooth on iPadAfter charging the headset.....press button on top and wait until it blinks red/blue.....don't stop pressing that button when you see it blinking blue....keep holding it until you see it blinking red/blueTurn on Bluetooth in iPadYou will see your new deviceClick to pairThen enjoy
501175
I work at a cell phone store and I've seen some iPhone with Bluetooth problems. Best thing to do would be to erase the Bluetooth connection on the phone and re-pair the headset. Hope that helps!
1437978
one headset works OK, the other headset won't bluetooth to my phone anymore so can't use it.
2035989
I bought a phone set with a headset earpiec with it. Around a month ago the blue light that tells you that works it is gone. The model is LS6475-3. I tried the reset button and everything to make it works again but I do not know what the problem is. Any suggestions are welcome. Thanks.
1568266
try and reconnect the device by turn off and reinstalling - if not check and make sure you have the Bluetooth turn on.
267826
Follow Jon's answer . Turn your Bluetooth on and off and same with your headset. It worked for me. Marc
1314807
You have to use your bluetooth option on whatever device you are using and the bluetooth should "locate" this headset and then you connect -- I think I held down the middle button till it says 'connected" - Hope this helps.