I had a problem with the filter collasping to the bottom in aheap and thus not filtering any more. I have seen other users report the same issue.
2025074
If your filter is collapsing due to it being glued not being stapled, contact the company and they will send you a replacement. It also took me a few times to get the filter lined up correctly so it slides in right. Once I got it lined up correctly, the filter felt very stable.
2025075
Same thing happened to me with the filter collapsing--I plan to check status of filter every so often and apply glue if needed. I believe the glue dries out prematurely.
2025076
I would think the only way it could do that is if the cords holding it together were to break. If the top piece is firmly mounted on the rails nothing else should cause this.
2025077
I've not had that problem with it. You need to be careful getting it properly mounted on the upper tracks, but once it appears to be installed properly, it works for several months until the next filter.
2025078
Sorry to hear that ours were and have been great! I would call ac people to confirm fit with your unit.
875557
I have not had this problem. When you replace the filter the meter "comes back to life". If that is not the problem go to the Mavea web site and pose the question. My "guess" is that you will have to replace the whole unit.Good luck
1693724
it is my opinion that your R/O membrane is not working properly. I have only used Watts (Phoenix) filters in the past, and when my system was new, it reduced TDS by 92% or more. After many years, I replaced the membrane with a new 75GPD filter, and my rejection ration was 94%. I expect this new filter to last at least 10 years, but it cost $115.00. It would appear to me you got what you paid for, and the results seem to be very poor.
321162
Try removing the mineral stones on the bottom. Clean the container and rinse the 5 stage filter. Refill. Should be fine
869941
Next time improvise a filter in front of it, like a cloth or some screen on it so it won't get dirt, and you just need to clean the filter you had place. :)
1250548
No, no problems whatsoever. Maybe you should reinforce it with a little bit of scotch tape around the part inserted into the filter base.
1875460
No mine has worked fine since I bought it in 2013. I use it almost everyday.Perhaps the front where filters go isn't closed properly or its unbalanced.
1230228
I had the same problem recently and replaced the filter and "flo thru unit" and it work fine now. The entire unit is available through Amazon. I think the "flo thru unit" just wears out over time.
659449
Make absolutely certain you don't have two filters. Sometimes they stick together. I wet my finger a little before trying to separate them. If the filter feels like it's thicker, you probably have two filters stuck together. At least, that is what I found the problem to be when mine did that. They also have a little device made for picked up only one filter at a time. Not sure where to get one, but they work well too.
1190427
I had a similar issue in a minor way with my first one. It stopped very soon. I figured it was just minerals that weren't secure. No big deal. The minerals are what alkalinizes the water. It's either just a minor flaw in the construction of the filter or some minerals got in there that were too small for it.
794027
Yes. If u continue to fiddle with the filter's placement n closure, it should resolve.
2064420
I haven't experienced this problem yet...be sure to rinse the filter as instructed prior to placing it in place; and be sure you haven't installed it backwards...not much help--I know, but all I can think of.
90664
Had no problems with mine. You may not have twisted the filters back into their fully seated positions.
1870541
To tell you the truth, I returned this filter. There was old model and not supported by manufacture warranty. There was problem after installation and manufacture which is Amway refused to give me technical support as it was discontinued model. Good luck
210763
When I washed mine, it kinda fell apart. Now I am trying to figure out how to find new filters. Otherwise, the machine is WONDERFUL. I keep it going non stop in my office area. It's been two years, with no problems except my throwing the filter in the washing machine! Don't do that! Wash by hand.
1232464
We had the same problem - evidently we may have waited too long to change the filter and so much pressure built up in the chamber that it ruined the plastic threads in the cap. We had to use some large channel lock pliers to turn the cap out and ruined the threads in the process. We contacted customer support about the problem and they replaced the unit - hope this helps
1516351
I had the same problem upon arrival from amazon. Called Saeco and they set me up within a new port filter, and it works very well!!!!