does anyone know how to get in touch with this products warranty department? amazon gave me the run around and google searches are not helping either
2053173
Can't remember the specifics, but I went to the GE Lighting website and searched until I found a contact us or place where I could email. They were actually very prompte and good in getting back to me with a satisfactory result.
739061
There was no warranty statement in the box it came in. There is nothing on their website about a warranty for this product, either.
935088
Seems like terrible customer service. Best bet to reach them is contact amazon customer service, and amazon will contact them
1614402
This was a gift to a family member, I would contact the seller and request a warranty from the company. This info is found where you view the item and it's details before purchase. Last attempt, try contacting Amazon customer service to help you get a warranty from the company that sales through Amazon. Good Luck!
228792
Contact the vendor listed by Amazon in your purchase record. If it's under warranty, and the product was not abused, I'm sure the vendor will replace it. If you don't get any satisfaction, you'll have to pursue it through Amazon.
510624
Yes, there is a warranty. Just go on their site, describe the problem and they'll set up a return authorization for you. They're very responsive.
1934998
I have been looking through lots of reviews and through their policy, and it seems like you can't. Amazon warranty is for amazon products. I think you've got to buy it directly through their website. It'd be rad if they actually write that down somewhere obvious.
310699
No warranty from amazon as far as I know. Havent looked into it much though.
807194
I could not find any place where it mentions a warranty? I would believe it doesn't have one.
80790
If the warranty is from the seller of course contact them first. If it is from the manufacturer you can contact them at (626) 571-5100 to see how to proceed.
125011
I would think you should have received a warranty card with the product. If not I would lppk up their 1-800 number online and give customer service a call.
151086
You know, I never really thought about it. I would contact the seller to start with. If they are no help, there must me a number on the package to call for warranty help.
1158342
I had a control go out and emailed them They had me a new control out in two days. You may want to try their customer service email they were very responsive that way. But if its out of warranty I dont see why they would do anything other than charge you for the part and ship it out...
31568
Get ahold of amzazons return department, and have them direct you. They must know how to contact the manufacturers warranty department.
36770
Jim, I was unable to get the manufacturer to sell me individual parts and the distributor wouldn't honor a warranty claim. I ended up appealing to Amazon and getting a refund. I suggest you give them a chance - just don't waste much time if you don't get good service. It would be great if you do, so good luck and let us know how it goes.
526377
I contacted Amazon about warranty. They said they will warranty it for 1 yr and they gave me a partial refund for the trouble. I got $20 back.
398771
Hello Michelle, Please contact the Outsunny directly for warranty information for this product. You may also be able to find warranty information on the manufacturer's website. thanks, New-Age Advertising