I bought this product 4 months back .Now it stopped working and I tried the red button also .What to do?
2030405
It does not work. I had to return the mixer because no matter how much you try it will not work. For me it stopped after 3-4 days only.I actually solved the problem by buying a very high quality mixer. I bought Vitamix. It seems difficult to spend 400 USD On a mixer but believe me it is very high quality. Any batter you want to make be it Idli, Dosa or grinding the spices. It does everything in minutes and with great ease and speed.We are very happy after buying Vitamix. I got it from Costco
2030406
Call the amazon customer service. They may replace the item. We had the same issue and got a replacement.
833061
Try replacing the batteries. If this does not work, contact customer service for replacement of remote under warranty.
4163
Mine stopped working and then randomly started working 30 minutes later. So I'd either wait and see if that works, or return it for a new one.
380002
Yes, had this same problem, sent in for a replacement, 3months later the same problem, now i can't return the product because the warranty has expired, stuck with a lemon and out of $144.00. Return the item and get your money back if it is not too late!
653494
Mine doesn't work either anymore. I've learned it's better to spend a little bit more and get a better product. I bought another popular brand a few years ago and it lasted two years.
1026341
I have the same problem. It only worked for about 2 weeks and gives me trouble. I have tried all of the steps and they don't seem to work. I may try a replacement, and if that doesn't work will go back to Logitech which always works and has a bigger keyboard.
653088
Mine stopped working also, so I sent the whole thing back, and got money refunded, would not buy that product, again
1596391
Yes, you should see the red light when you press a button. It took me a bit of tinkering with it, I had the same issue. It's pretty cheap, I just kept messing with it. Remove batteries put em back in, slap it around a little. I also could only get it to work in just one of my USB ports. Sorry couldn't be more help.
590419
Hi Ron, The first thing I would do is make sure the keyboard is fully charged. If the red light is on then you need to recharge the keyboard. If the light is blue (charged) I would make sure the bluetooth feature is enabled. You would do that by checking your settings. Once those two things are working properly you should be able to use it again if it worked before. Good luck with that!
2245593
I had the same thing happen and had to return my unit which I did by contacting Amazon. If you look at the reviews of this product, which is great when it works, only lasts 1-3 months. There is definitely a problem here.
771010
I bought mine in February, had the same problem and called. Customer service was great. I received a new one not long after I called. I would recommend hitting the reset button and if that doesn't work, call Customer service.
2206000
Mine did the same thing. Another user posted a link to this video in the comments. Following these steps got mine working again, and I now do this every 3-4 months (or more often as needed): https://www.youtube.com/watch?v=TYyTFv_u3Sw
377202
My did the same thing and I threw it out. I then asked them to replace it and the replacement didn't work either. Disappointment.
2089260
Well if i was you i would send it back to amazon. I bought mine a few months ago and it still doesnt work. So send it back and get your money back its junk.
1113574
if it's a recent purchase, you should be able to return it. don't try to fix it if its under warranty.
1260675
I wish I could help you. I was happy at first bit since it hasn't worked properly.. It keeps going red like there is something bad in air but it won't stop. I have gone to several shops to help but no one knows how to fix it. I have since been looking for a new one.
1525371
there is a little square red reset button on bottom try pressing it up and see if that fixes it