Would it be better to purchase the mega from amazon or walmart, because I purchased a phone through amazon and bought a warranty and was not able to get it fixed once my screen cracked? I just want to be able to protect myself as well as my phone if that problem occurs again. Would it be better to purchase the mega from amazon or walmart, because I purchased a phone through amazon and bought a warranty and was not able to get it fixed once my screen cracked? I just want... » Read More Would it be better to purchase the mega from amazon or walmart, because I purchased a phone through amazon and bought a warranty and was not able to get it fixed once my screen cracked? I just want to be able to protect myself as well as my phone if that problem occurs again. « Show Less
2015951
I cannot comment on the warranty. But the ones I bought from Amazon are perfect. FYI I bought two and doing they are good. My phone fell on hard surfaces several times but nothing happened to it as it was covered with rubber cover that you can get from Amazon
2015952
You may have purchased the incorrect warranty. To cover cracks, drops, spills, and other accidentals, you must purchase that specific warranty. One is for the phone's functioning (software) and the other is for the phone as a whole.
968856
I cannot comment on the warranty. But the ones I bought from Amazon are perfect. FYI I bought two and they are good. My phone fell on hard surfaces several times but nothing happened to it as it was covered with rubber cover that you can get from Amazon
1216994
Cancelled my order and purchased from another site. Why is Amazon so shady about this?**Edit**Cancelled the order on the other site and purchased at a brick and mortar store for $279.99 (Micro Center in St. Louis, MO). Very happy.
516163
if you're talking about the smart phone replacement screen....it was what I ordered but hard to put on takes all day to remove the broken glass... look up on you tube how to replace one of these and it'll show you... maybe this helps you out....if we're talking about the same purchase item!...???
220729
I normally don't recommend purchasing an extended warranty and don't buy them myself BUT...if you are buying a computer or any other expensive item from Amazon I feel you should buy the best extended warranty you can. I did not do that on the last computer I bought from Amazon and I now regret it. it was a name brand computer that I had excellent results with in the past. Even a good company can sell an occasional lemon.
1098612
Make sure phone is actually unlocked, as amazon is selling phones s for dealers wh o are mis representing the items. Good luck, you'll need it. I wontbemaking another purchase from amazon, accessory cases both broke on first use.
962312
I went to the Ballistic website and looked up the phone number and called them. I talked to a nice person who sent me a new protector at no cost. I was told that I needed my receipt to get a replacement, which I didn't have, but as a courtesy they would send me a one time only screen protector. Pretty good service if you ask me! If I had a copy of the receipt to send them, I believe that you are covered more than once.
1070244
I ended up returning mine because it was defective (it happens), but it is not warrantied by the seller - you may get a manufacturer's warranty but it would be limited.Also bear in mind that t-mobile will NOT give you equipment protection for this phone - they only insure their own phones, not items bought on Amazon through third party sellers.
1821272
Yes as long as u brought the item 30 days or less ago. Squaretrade is always my first choice. I also have Att mobile insurance (Att contract phone) if ur phone is under manfacturer warranty they ask u call them first but they know how manufacturer warranties work (cover mechanical issues not associated with damage) and the odds of u getting a repair or replacement is usually slim if the product has the slightest stratch on it. So they understand if u choose to not risk a manufacturer evaluation for repair or replacement. I highly reccommend squaretrade they are very real life.
1340520
It is safe to buy drom Amazon without worring, if you going to get it or not. i prsonally bought a Note 3 for my girlfriend and she is having great time. I do recomend.regards,Antonio Lello
316790
The manufacturer does have a limited warranty and Amazon has a 90 day return policy if it has a manufacturing defect or something like that. Ihave had no problems at all with the phone. I would recommend you get a Square Trade warranty for unlocked smart phones for a peace of mind. With Square trade, anything that goes wrong with the phone is covered completely. You simply file your claim, mail the phone to them with the paid shipping label, andwithin five days you have your refund via Amazon. You can also opt for a mailed check. However that is about two weeks to get. I use Square Trade all of the time and have filed several claims. It is totally worth the money. The manufacturer does have a limited warranty and Amazon has a 90 day return policy if it has a manufacturing defect or something like that. Ihave had no problems at all with the phone. I would recommend you get a Square Trade warranty for unlocked smart phones for a peace of mind. With Square trade, anything that goes wrong with the phone is covered completely. You simply file your claim, mail the phone to them with the paid shipping label, andwithin five days you have your refund via Amazon. You can also opt for a mailed check. However that is about two weeks to get. I... » Read More The manufacturer does have a limited warranty and Amazon has a 90 day return policy if it has a manufacturing defect or something like that. Ihave had no problems at all with the phone. I would recommend you get a Square Trade warranty for unlocked smart phones for a peace of mind. With Square trade, anything that goes wrong with the phone is covered completely. You simply file your claim, mail the phone to them with the paid shipping label, andwithin five days you have your refund via Amazon. You can also opt for a mailed check. However that is about two weeks to get. I use Square Trade all of the time and have filed several claims. It is totally worth the money. « Show Less
269929
It will be through Amazon and you should get a pop up asking you if you want to add a protection plan when you add the phone to your cart.
2149339
I'd never buy through Ktom. Sites like that typically have "restocking fees". I bought a $300 blender through the webstaurant store, returned it and was charged a 30% retocking fee!!! 30%!!! Never again will I buy from them. There's no such contingency with Amazon. I bought my slicer through Amazon and the item was delivered damaged. They took it back without question and placed an order for another machine. Ive been using it for one year now and it still operates like it did when it came out of the box. Other than that I cant tell you what the mechanical warranty is from Presto offhand. I'll see if I can dig up the paperwork tonight and get back to you. I'd never buy through Ktom. Sites like that typically have "restocking fees". I bought a $300 blender through the webstaurant store, returned it and was charged a 30% retocking fee!!! 30%!!! Never again will I buy from them. There's no such contingency with Amazon. I bought my slicer through Amazon and the item was delivered damaged. They took it back without question and placed an order for another machine. Ive been using it for one year now and it still operates like it did when it came out of the box. Other than that I cant tell you what the mechanical warranty is from Presto... » Read More I'd never buy through Ktom. Sites like that typically have "restocking fees". I bought a $300 blender through the webstaurant store, returned it and was charged a 30% retocking fee!!! 30%!!! Never again will I buy from them. There's no such contingency with Amazon. I bought my slicer through Amazon and the item was delivered damaged. They took it back without question and placed an order for another machine. Ive been using it for one year now and it still operates like it did when it came out of the box. Other than that I cant tell you what the mechanical warranty is from Presto offhand. I'll see if I can dig up the paperwork tonight and get back to you. « Show Less
1345246
No much you can do. My daughter sat on hers just a couple months after purchasing. Bought it at Walmart. Nabi did not cover a broken screen. Not even Walmart would even though I had purchased the extended warranty. You can get a screen on e-bay. It takes a little research to find the type and number of screen needed. It costs about $40. However when you get the screen, you have to take it apart. It is put together like a tank and you will have to break tabs to remove screen. Then it may work when you install it, it may not. I was very unsatisfied all around with the Nabi and its support. Good luck. No much you can do. My daughter sat on hers just a couple months after purchasing. Bought it at Walmart. Nabi did not cover a broken screen. Not even Walmart would even though I had purchased the extended warranty. You can get a screen on e-bay. It takes a little research to find the type and number of screen needed. It costs about $40. However when you get the screen, you have to take it apart. It is put together like a tank and you will have to break tabs to remove screen. Then it may work when you install it, it may not. I was very unsatisfied all around with the Nabi and its support.... » Read More No much you can do. My daughter sat on hers just a couple months after purchasing. Bought it at Walmart. Nabi did not cover a broken screen. Not even Walmart would even though I had purchased the extended warranty. You can get a screen on e-bay. It takes a little research to find the type and number of screen needed. It costs about $40. However when you get the screen, you have to take it apart. It is put together like a tank and you will have to break tabs to remove screen. Then it may work when you install it, it may not. I was very unsatisfied all around with the Nabi and its support. Good luck. « Show Less
1424938
Very hard to find! Got first one reasonably priced, marked "Verizon", on Amazon, but apparently they went quickly and there wasn't a big supply. Found another that was ridiculous on eBay ($25 I think) which I bought..."just in case". Good news is that battery life is dramatically better with the big battery. I'm probably going to break down and get a new phone not too far down the road so my "extra" cover/door is now available. Good luck
976452
If you're looking to buy the boxed version, I'd say you're perfectly safe buying from Amazon.The serial number is included in the box, and should work with no problems.The download version might be subject to an occasional glitch as far as the serial number is concerned because of the delivery method, but even there I wouldn't hesitate.Amazon is probably THE BEST place to buy on-line, and should a problem arise, I have no doubt they'd solve it in a heartbeat. I've only had one issue in the 10+years of buying from Amazon, and they solved it immediately.Jack
2097387
http://altegobrand.com/warranty/ You might find your answer, at the url, I provided. However, I do not know if you're covered, if you bought it off Amazon. Amazon unintentionally voids warranties, with some companies. Amazon will void by making you the third party and some companies, like Otter Box, will not honor the warranty. Hopefully this has been helpful. Doesn't hurt to talk to the company. Godbless.
74576
Return the product to Amazon immediately (assuming that you bought it from Amazon). This happened to me. We had purchased the product through Amazon Prime. Amazon was fulfilling the sale for another company. Amazon refunded our money and permitted the return even though we had opened the package and attempted to install it. Make sure that you tell them that the product is apparently not valid for sale in the US. If you look on the box or on any outer labels, the version you have is likely valid for sale only in Asia or Australia or some other region rather than the US.