Since GlaxoSmithKline "Improved" Biotene Gel, it's gone from really good to... awful! Are they trying to run the product into the ground?
2033107
They sure have priced it out of the market. I'll be darn if I'll pay $8 for 1.5 oz. This went from a helpful product to a luxury. This economy has taught me how to cut out luxuries.
936332
They changed the formula for the capsules it's new. I don't particularly like the new ones they don't work the same to me. However it is my own opinion,it may work fine for others.
2025175
It totally changed, I used it for years so I instantly saw a difference. I usually mix a bit with my makeup and my old regenerist would glide beautifully. This new one immediately left itsy bitsy particles like when the skin peels from a sunburn. That was odd. It went right back to the store. I'm searching for a new cream.
223646
They changed it!!!!! It is not nearly as good as it was before. They turned it into a clear plastic like substance that smells different then before. I would buy the product again if they would change it back to how they had it before.
731868
I think they changed the product to better meet the shelf life. I don't think it means it's older but fresher. Dr Ohhira must have made a discovery in how to keep his probiotic fresh for longer periods of time. It's still the same inside. They just changed the outside.
2190395
The new formula not being as good as the original is a huge understatement. They say it's creamier, they should say "GREASIER". I immediately returned the bottle for a refund, called the company and told them it was crap. I also called other resellers to see if anyone had the original. So far, no luck.
1292567
Stopped using this p.roduct after they changed it to VERSION4.. And took out the EFFECTIVE HERBS/supplements. Worse, they wanted us to believe it was more effective..that has been several years.&#128532; Version 3 seemed to be EFFECTIVE.
253113
Sorry...it's the nasty new and allegedly improved formula. I asked a similar question a few weeks ago, and if you find it, I posted a link in the answers on that thread where you may find some of the old stuff.
1385421
I saw an answer to this question in an earlier thread saying that Biotene got sold and the name was changed, but that Orotene is the same thing under a new name...
817458
I'm on vacation so can't check, but I'm pretty sure it's from the old batch... guess I'm taking my chances. A lot of times "new and improved" means they change the original formula and then it turns out to be an allergen for me. Right now the old formulated Bufferin is the ONLY analgesic I can tolerate.
1185843
I personally didn't know the formula changed. I subscribe to it maybe every 3 months or so. And had a doubled up order awhile back. And so I haven't gotten a new one yet. Maybe that'll be obvious? If the "flavor" is off or it gets the white crustyness I'll have to look
1224491
Dear chas , I know the instruction book was inclufed but not the gel . I really wanted to keep it but I need an all over face . I am still waitinhg for refund
2007056
All the Biotene Gel I received from Amazon was the new formula and does nothing after about 10 minutes. The manufacturers switched over a year ago and the old product cannot be found.
821625
Hello! We are not sure when we will receive that product as of yet because will still have the old formulation in stock at this time. We update the information once we are informed of the change. We thank you for your time! Have a wonderful.Kayla P.Swanson Health ProductsCustomer Care
622273
The cream I tried in the mall kiosk almost immediately reduced fine lines and puffiness. It was fantastic; I've never had anything work like that before. The one I bought from the seller advertising on Amazon in late 2013 was not the same thing. Even with continued use I didn't notice an improvement. I notice that this product is now coming from a different seller, however.
2101033
Exactly... I figured it's settled product in the tincture but it's kind of gross. I actually have not bought this product in a while because I feel it has stopped working. Disappointed. And what ARE those floaties?! :/
1637273
Their Version 12 was phenomenal.But from what I understand, the company was sold and is under new ownership, so product isn't quite what it used to be.Good luck!