I bought this last week but the only part 'scrubbing' seems to be the small wheels, I now have 'tracks' all over the pool, is this normal?'
2040081
Mine is doing the exact same thing. Been looking for a solution without any luck.The rollers are turing like they are supposed to, but not scrubbing anything. Just two little tracks where the sponge wheels are.
2040082
No, I have not seen that to say it's normal mine work great no tracks climbs and scrubs the walls
1648144
I have the same problem as the others here. I have to use a still-son wrench to get mine off. I have applied pool lubricate to the lid but it has not helped. It would be interesting to have the manufacture respond to this problem on this forum. How about it Amazon?
1644790
I don't see that just that it's dirty. I put it in a bucket- not too deep- in clean water and turn the machine on to clean. Hope this helps you. Sandy
1040320
Hi again Robin,Can you give any advice on how you used the steamer to clean your tub? I just finally tried mine out last night and it didn't really lift off the soap scum. Maybe it was just too much scum for it to handle?Also, it left residue from what it had picked up on the floor the first time. Any tips?Thanks for your advice!Renee
801657
Mine moves at a very fast pace and it is the best cleaner I have owned. It climbs up the walls and stairs and cleans very well. Maybe you have a leak in a hose piece or your pool motor is to small.
2188398
It's very course, gritty sand. Make sure you thoroughly rinse it before turning on the pump as the residue will go into the pool water.
1278611
I do not let mine get too dirty. It is a large pool and runs the whole cycle without emptying the bags. It does a great job. I highly recommend it.
1228463
Hi Joy, Well without knowing your exact setup I can only assume you have sand in the inside pipe and latterals (those are the white spoke looking things). I have read about this problem on another site and that's what the other person had going on. So how does that happen, well either the center tube got cracked during shipping or during the sand fill process, it is easy to do as the plastic tube is very fragile. I actually broke mine before I had the filter installed and had to order a new one fron Intex. It was about $7 and lol $8 for shipping. The other reason could be too much sand in the filter itself so the sand floats and then get sucked into the backwash process and sinks and then when you go to the filter process it get sucked up and out into the pool until its all gone. Finally, be sure you have the correct sand. My experience is you can only get it at pool supply stores. Hope this helps. Let me know if you have any other questions, I'll be happy to help. Jonathan
770315
sounds a little as if the suction pump isn't running or even blocked, amazingly I have stones in my pool, birds drop them in. I should also add that if you've got heavy duty cleaning to do then the bags fill up pretty quickly, likewise algae just goes straight through as the mesh isn't fine enough.1. Check pump is running.2. Check inlet isn't blocked.3. Heavy duty or algae give manual vacuum.
1811653
Mine has never done that. Sounds like you have a defective unit. I would contact the manufacturer if I was you. Normally they run for about a 1 hour cleaning cycle and shut off. I have a larger pool (18'x36' oval) and I usually have to run it through two cycles to completely clean the pool.
1862212
Hi Roger - could be several reasons.. chlorine level, the suction strength, and, the type of stuff it's picking up, etc. Seems to me that little twigs and even tiny pebbles will shorten the life, as they slowly rub against and wear down the rubber. It is unusual, though for just a 90 day life. How do you clear it out when stuff gets stuck in there, assuming this happens once in a while?
1346573
That's what I did and it has worked about as well. I've owned a pool for many years and have gone through more cleaners than I can count. This one works about as well as the next one. It seems to me none of them last as long as they should for what they cost and the parts cost to rebuild any of them is ridiculous.
969141
When I first started using the unit, and there was a good amount of debris in the pool, I needed to clean the filter every 2 days give or take. Once things got cleaned up initially, I could easily leave the unit set to run daily, and only need to clean out the filters every week or two. Your mileage may very depending on the amount of new debris that enters your pool.
669580
I would think it is probably the bearings in the motor. Most pool suppliers can replace bearings in the motor if they repair parts. Also check difusser and propeller, most likely the ceramic seat under difusser.
1484668
Have you tried looking under the suction make sure no leaves are stuck also use the pool stream to shoot out any debri...sometimes this helps..could be clogged..
1080262
No....we have been having lots of problems with ours....runs about 30 minutes then we have to backwash the pump to make it go again....not a good buy...we even spent the money to upgrade our pump, thinking it might be the problem...but it didn't change a thing...might want to think about another pool cleaner...I am not happy with this one at all.
2228646
Actually I have no idea about this question, mine has something wrong too right after we received the cleaner, I already returned the machine. Sorry about your cleaner, maybe u can ask the customer service to figure out what happened there. Good luck.