Cannot use because I have a 2" thick handicapped door on my bathroom and the hooks included will not fit. Is there anyway you could get me 3 hooks that will fit the object and go over my 2" thick door? Please, I did not return because I tried to hang it with Velcro, but that only lasted about 2 days and fell to the floor. Love the product, but have to find a way to make it stay on the door.Thanks So Much! Cannot use because I have a 2" thick handicapped door on my bathroom and the hooks included will not fit. Is there anyway you could get me 3 hooks that will fit the object and go over my... » Read More Cannot use because I have a 2" thick handicapped door on my bathroom and the hooks included will not fit. Is there anyway you could get me 3 hooks that will fit the object and go over my 2" thick door? Please, I did not return because I tried to hang it with Velcro, but that only lasted about 2 days and fell to the floor. Love the product, but have to find a way to make it stay on the door.Thanks So Much! « Show Less
2025245
Janet, We had the same problem, but loved the product so much we went to a big box store (like home depot or lowes) and purchased over the door hooks that would fit.
2025246
I used 3 wood screws with large (1.25" diameter) washers to fasten it to my door that is only about 3/4 inch thick.
166950
You have to click on customer service. This question only goes out to other customers who bought this item.
386883
I have mine hung up with stick on hooks that you can find just about anywhere these days. They seem to be plenty strong enough for the weight of the product. I used wire to allow the board to sit flat if that is important to you. Hope this helps.
836489
I used the large white hooks. They have been holding for 3 months now. I use the regular tape that comes with them. I use them in the middle of the frame and the bottom to hold it against the door.
1778730
This style of hangers are more limited by weight than size. The way these work it is not like you need to have full width coverage on the back of the mirror (or other item being hung). Amazon has a wide variety of size choices, plus you can use multiple hangers if the weight or other conditions require doing so. You should easily be able to easily select one or a combination of these hangers to suit almost any need. The one I purchased has worked out well and I will have no hesitation in using these hangers again in the future as necessary.
959653
You cannot use shower hooks. You do not need them. The curtain will fit on the rod that you hook your shower curtain. You will have to be able to remove the rod. Then slip the the top of the shower curtain(which has large holes that fit a curtain rod through the holes. Then replace the rod at the same position as before. It is easy to do. You will be happy to never have to use hooks again.
1256473
The s-hooks supplies go from the ribbon hanger to over the round rod at the top of the shower. I think most shower door installations have square track at the top so it is unlikely to fit. Also the "shelves" that hold the sweaters may be too wide/long to fit in the door opening where they would have to hang. If it did fit then maybe an over the door type hook could be substituted for the s-hook.
1675696
It has 2 hooks that go over the door and can be drilled in for a unit that stays perfectly in place. No other hooks per se. I love the unit. Tons of storage. I am using in the bathroom, but you can use in kitchen or elsewhere.
1856713
I had this same problem and I ended up not mounting on the tile. I have ceramic tile so the probability of the tile breaking when screwed in is higher. I went above the tile and into the drywall. This obviously means you need a longer curtain instead of standard length, but there are lots of options out there for extra long curtains.
2127062
They must have upgraded, because mine arrived recently with an "s" shaped, metal hook. My only complaint is that the width of the hook is a too narrow for hanging on the towel bar or shower rod. I just hook it on a clothes hanger and use that to hook over the rods.
1008710
Mine arrived with 2 sets of door hangers. One for the average size door & another for a thicker door. If it's too large you can always fit cardboard under it to make it fit. My only problem was there is no anchor for the bottom part & it bounces back and forth with a swinging door which I easily fixed with some paracord.
1864395
Apologies for delayed response - another surgery. Per the product's description: "12in total lengthREQUIRES SMOOTH SURFACE: WALL TILES MUST BE 4" SQUARE OR LARGER". I don't know any product like this that will work when the suction cup covers the grouting. I've successfully used the larger 23" handle when the smaller 12" unit couldn't get a good line up on tiles. Also consider another surface: plastic or glass shower stall walls (excellent suction) or tops of bath. If no secure site can be found, I suggest having a professional install permanent handicap rails secured to the wall studs. I see no reason to take chances here. Best wishes to you. Apologies for delayed response - another surgery. Per the product's description: "12in total lengthREQUIRES SMOOTH SURFACE: WALL TILES MUST BE 4" SQUARE OR LARGER". I don't know any product like this that will work when the suction cup covers the grouting. I've successfully used the larger 23" handle when the smaller 12" unit couldn't get a good line up on tiles. Also consider another surface: plastic or glass shower stall walls (excellent suction) or tops of bath. If no secure site can be found, I suggest having a professional install permanent handicap rails... » Read More Apologies for delayed response - another surgery. Per the product's description: "12in total lengthREQUIRES SMOOTH SURFACE: WALL TILES MUST BE 4" SQUARE OR LARGER". I don't know any product like this that will work when the suction cup covers the grouting. I've successfully used the larger 23" handle when the smaller 12" unit couldn't get a good line up on tiles. Also consider another surface: plastic or glass shower stall walls (excellent suction) or tops of bath. If no secure site can be found, I suggest having a professional install permanent handicap rails secured to the wall studs. I see no reason to take chances here. Best wishes to you. « Show Less
1620978
Hi Cheryl, I had a very hard time with this also. I loosened the tension all the way & enlisted my wife's help. I held up the handles and my wife connected the hook. It took the two of us to finally get it. I think we were trying too hard; because, it just kind of went into place. Sorry, it's hard to explain what we did. It was very frustrating. Good luck
419304
It's a piece of garbage. I don't recommend it. Go on hsn.com and buy the one they have. It's a thousand times better, comes in tons of colors, and is cheaper, if you catch it on sale. To answer your question, it has over the door hooks, so you can move it, if you want to.
1835275
Good morning, Debra. You may use other hardware than a nail to hang the item. Please check with your local hardware store for further information. Thank you, Sarah | HearthSong Customer Service
393178
I might contact the company to see what they recommend, but I can say that personally, I was installing mine into the bottom of a fiberboard shelf, and just used two standard size c-hooks (like the ones you use to hang coffee cups from), one on each side. It's worked for me! Good luck!
1753016
Yes, I'm disabled and what I did was bought two hooks that are made for the shower and placed them side by side so the shower head would rest on them. I love this hand held shower. Over the years I have purchased several but never happy until this one. Well worth a little more money and time to place it on the wall.
39199
We bought these hooks:(http://www.amazon.com/gp/product/B00DVFPQ32/ref=oh_aui_detailpage_o09_s00?ie=UTF8&psc;=1)We have been using one of these suction cup hooks for 3 months now with no issues. We use the bathtub every evening for our baby and then hang the tub immediately following. So other than the 10-15 min that the tub is in use, it is hanging on the hook. The hook angle doesn't quite catch the edge of the tub but we attached a twist tie to the handle of the tub and hang that on the hook.