Instructions say insert the seat back cylinder then lift to a point where it does not fall flat. Mine won't sit up on it's own. Is it defective?
731855
We have no response. The one we bought was a gift, a d we have no data to suggest that it wasn't OK.
731856
It took me a few tries to get mine to click/lock into place. If it really won't then it could be defective. Mine fell flat like that too until I was able to connect them properly.
2229411
Give it a little tug that should set it in place. Any way that works for me.
946461
I haD the same issue with my bike as well. seat will always come loose no matter what you do to it !!! Sorry to say but this bike isnt of high quality . i wish I would have spent more money and buy a more sturdy bike.
61435
I also purchased a U shaped bar that attaches underneath the back of the seat to stabilize it. I took it to my local bike shop and they put the seat and bar on for me, as I did not know how to do it. If they used anything additional, they did not tell me or charge me. I hope this helps.
1076765
You have to open the top where the seat is the legs should spread apart. You may have to twist the extension to loosen it.
1621455
I had the same problem. Look down from the top of the chair into the hole the seat back should go into. You should see a clear oval passage (matches the shape of the back post). If that is partially blocked, the locking mechanism is misaligned. Look next at the ends of the locking mechanism -- both the knob end and the opposite end (plastic, D-shaped pieces on my chair) should be flush with or stick out a little bit from the square metal bracket. line up the D-shaped plastic pieces with the matching holes in the metal bracket and then tap the end that sticks out too far until things line up better. I had to loosen/tighten the knob to get things lined up properly before tapping into position (it need a pretty good whack to be honest). I ended up using a rubber mallet to persuade compliance! once the mechanism is aligned, you may need to loosen the knob to allow the back to slide in, then tighten and you should be good to go.
1761826
I had the same issue and what I had to do was recline my back seat in order for it to level out. Sorry if this doesn't help.
35004
I have the same problem. I just installed a new seat on my Eljer toilet. I tried using the metal washers in all three positions, to no avail. The seat will not stay up. I called tech support, but they said the only adjustment is the metal washers. Not sure of my next move--I put the old yellowed, faded seat back on.Update: Amazon sent me a replacement and I am having the same problem: Lid stays up fine, but the seat will not stay in the up position! No Adjustments that I can see---moving slotted washers does nothing. I guess I will send this one back and get a non self closing lid.
18887
run it with the seat empty and see for yourself if it just a placement issue, you might just need to move the attachment further back (or move yourself further to the front).
817117
Seat is difficult to lift initially, just keep pulling firmly. We got a manual with ours. Try online and see if you can download one.
13854
Be sure you have it completely seated in place. Mine doesn't bounce at all.
1305528
It just sits in and then you tighten the screws ,,,maybe try tightening it more of maybe yours is defective. We didn't have any difficulty with ours.
574808
I'm guessing that you used the lever on it to lower it? Try doing it when your not sitting on it. You'll need 2 people though. That's why I returned it. It's very difficult to use. Good luck
1298868
On the right side, underneath the seat is a lever. This lever controls the height of the chair and also locks out the tilt feature if it is pushed inward toward the user. Pull it out (ie away from you) and this should fix the problem. If it does not, then there is something mechanically wrong with your product
396310
This has happened to me before, and I usually find that adjusting the seat completely upright and making sure the canopy is all the way back does the trick. Hope that helps!
1600075
Double check the installation or return. Ours go down smoothly with the lever while sitting on it.
2130352
Make sure the horizontal stabilizing bar is up, pull the seat up in the middle and the chair folds right up. Never had any problem. If your chair is particularly tight right out of the box, maybe put a small drop of lubricant on each joint?