No audio Anyone know why, out of the blue, we get the picture but no audio? I am ready to throw the whole thing in the garbage unless there is a simple fix that I can do myself.
171963
what do you mean? when does this happen ? what inputs and what mode are you on?
1135696
I had same problem, and use second optical cable running from my receiver to my TV
779890
My experience with some older players Like a JVC just wont play the recording ! Try contacting JVC !
2006956
We've had nothing but trouble with ours...... now ours will play for a few minutes, then the picture goes black while sound still works (IF you turn it off, then it will come back on for a couple minutes before going black again)....... getting ready to purchase a new one (NOT RCA THIS TIME!).
2173288
I don't have that problem. I just have a problem with it not recording sound. The video is great, doesn't have blurry issues, I just can't get audio recording. But other than that, it's a good video.
1495410
Rick, try going to your Sound controls from your "Control Panel" buttons. I recently connected to a TV through my HDMI and I find that I have to manually switch the sound there from "Speakers" (which is my computer sound) to "NVidia Hi-Def Audio" in order to get sound to the TV if I'm trying to watch something on Hulu over there. One annoying glitch though: The switch only allows for you to change your "Default" settings (be sure to hit default if "apply" by itself doesn't work... that's what I have to do.) so you then have to go through the procedure each time you change. Annoying, but workable if you don't have to do it a whole lot. - MJM
1585097
I installed mine today - optical out from TV to XT1 - and also get audio delay. No changes to settings (TV or XT1) will improve audio delay. My guess is TV is sending audio through optical too late for XT1 to pump it out and catch up with the picture. I will be returning this soon unless I find a solution. Not impressed.
1612345
Have you been able to connect to your computer? I used their program but it is not even recognizing the device. I think their usb cable is defective. huh. I have had nothing but trouble with the pictures. the video direct burner is fine though, if you don't need to edit.
935649
If the previous solutions didn't help, I recommend that you start at the beginning. Do you have good cables, try swapping the red and yellow at both ends so you are using the red for video and yellow for audio. Make sure that you do have the connections correct video out to video in. Make sure you have the USB plugged into a good USB port, it supplies the power. Without power the audio may work but the video won't. If you can try to connect to a different device or input to make sure it is not the TV or whatever that is having the problems. If still having problems email me.
359642
No Sound.....Hence the no HDMI. I've hooked up through DVI and it's an AWESOME picture
960266
So, what is your question? Why is there no sound? Could be many things. I know that my cable came broken and that I had to keep the cable still to prevent it from losing connection. Have you made sure that the cable is the problem (i.e. trying the cable on another device to see if it transfers sound)?
747156
you sure you don't have the cable in the audio pc/hmdi input (this connection is in "input 5" box, just above and to the right of the digital audio output; i believe this is the same connection type...) judging by the lack of picture instead of audio, that is my best guess anyway. someone correct me if i'm wrong (my tv is hanging and i cannot really see the connections), but i do not believe this device has a standard audio output (besides the headphone out)...
1649113
I got mine today. All I can get is a white screen. I am downloading the mp3 player recovery tool on creative's website right now. But I am thinking mine will have to go back.EDIT-- Creative's recovery tool didn't help. Nothing helps. Looks like this thing is going back to Amazon. I will see if I can get my money back.
1598154
Thanks BlueDemon.I have actually been following the thread on AVSForum since it began. While there are some reports of loose HDMI connectors, muting, etc; it really isn't much (actual content-wise vs. wishing/hoping-wise). Amazon had a yellow note on their HT-CT500 page for a while saying that no orders were being taken because of Amazon customer-reported issues. I was curious to see what the actual issues were (causing a suspension of sales), in case any of those customers returned here.Thanks~Bill
1743116
Without knowing a lot more about what you are connecting, I can only offer things to check. It worked out-of-the box for me. Check these: Is the 3.5mm plug into the computer headphone jack, is that volume all the way up and selected as the playback device? (Plug a set of headphones in to make sure). Not knowing the TV for playback, it seems you can see the image, yeah? Check that the TV is set for internal speakers, audio set from HDMI and the volume is up. These are things you might have already tried, including a different computer/TV setup. Lastly? Try a different adaptor although I'm leaning towards an incorrect setting on the computer or TV.
25174
Why do you connect audio separately? HDMI should be sufficient to give you both video and audio if you hook it up through a common receiver. At least it works in my case. Try that. Bob.
431525
DO you mean USB or cable or plug for power??ALso, I been having issues with the quality of the picture on the screen when I connect my dvd player, or camcorder to the TV. THere is sound and picture, but it is terrible. Do you have this problem also?
2247105
I also had problems with the digital audio connection. I was never able to get any sound out of that output. I read in other forums that only TV audio will come out from that connection and it won't work to pass through audio from other sources (hdmi). Ultimately, I had to connect my devices' audio directly to my home theatre system. This work-around was not ideal, but got the job done. Just a little more hassle to change a/v sources since I have to change both the TV and the home theatre receiver.