Can I get a replacement pump? Just stopped working.
2014664
I do not know, all I can suggest is to ask Cuisipro if they have replacement pumps.
1025613
Hi Paul H,Is there any update ? Have you talked to your technician ? It's almost a week and that pump is still not doing anything, I really want it to work.Thank you.
2124800
Check to make sure that the pump is fully submersed in water. I had the same problem and mine is working just fine :)
1293761
Turn the pump off and then your old return should just unscrew. Then you screw The Circulator back in. IF you have any problems or concerns, they have the best customer service ever. Worst case scenario: you might need an adapter. NO WORRIES. They'll take care of you. No matter what. (561) 208-6535
2015976
Press down on it. It's a pump. If your's doesn't work, it's probably broken.
483544
I think Amazon sells the replacement pumps. Or TOM Aquatics has an amazing support person whom I've talked to, and he has given me guidance on the running of my filter. Go on their website, and go to Technical Support, and that should get the ball rolling. The guy will personally call you, and help you out.
2126429
yes willie...how do i do to replaced pump with low voltage pump. it's too strong pump. i have probllem with water flash out on floor. thanks you for asking.
708965
Make sure the cap is on tight. If it's still under warranty they will make it right. Other than that the pump has went out, no way to fix it. That's what happened to ours. As luck would have it, ours was out of warranty! I think they should put better pumps in there machines. Good luck.
539623
Hi, just be aware that it may fail also with little use. As soon as my warranty was out, my pump failed. They replied to my Amazon review that they'd exchange it but then only offered a discount. Not an honest company.
1988093
Yes there are replacement pumps available. Go to http://www.pioneerpet.com/ProductDetail.jsp?LISTID=800002BE-1283442648 cost $18.99. You may also want to watch-- http://www.youtube.com/watch?v=TYyTFv_u3Sw here they show you how to properly clean the pump. Improper cleaning shortens the life of the pump. the video is simple and clear. GOOD LUCK
799457
I just googled it when looking for parts. Here is the link where I purchased mine from.http://store.petsafe.net/drinkwell-360-replacement-pump?utm_source=google&utm;_medium=cse&utm;_content=PAC00-13206&gclid;=CIrou4-2pr4CFaZlOgod1yUA9g
1716802
I owned this pet fountain for less than a week and the pump stopped working. I returned it. Water levels were fine.
1689045
Wow...I don't know. You could try a bike pump, but I thought the pump came with it....I have like four of these and four pumps as well. Where do you live? I can send you one of mine. I don't need four.
1694668
Purchase a new pump at their website http://www.khpet.com/cleanflow-water-filter-pump.html
1092945
Hi, we ran into similar issue with this pump - the Philips service center here in Singapore was very helpful and confirmed the unit has global warranty as long as you have your receipts/invoice in place. For us they repaired it and loaned the unit till they could order and deliver a new one to us. The new exchange unit took 2+ weeks to arrive.
510346
Sounds like what happened to me. I disassembled the pump with ease and one of the shafts was broken on the rotor. Easy to replace. Good luck.
1270288
Yeah, I feel pretty sad about that too. I just bought a simple pump, the battery one, and cut off part of the medium-size connector... It seems like a little bit stupid, but it works. Hope my words can help you.:)