Have had this three days and it successfully charged an iPhone once, on a clear sunny day. Now when I plug it in, phone says "charging not supported"
2040804
Get an externle battry from EasyACC male sure its tells you it is for your device the battery in your device is a little to big for the smaller 3v off the panels its what I had to do brighT side is now I have a back up win the power is down for a while I hope this helps
2040805
Mine said the se Thing. Don't work. We have to spend more money for better solar charger sorry mate we lost out on this.
2040806
Ive seen this issue when I do not have good constant sunlight. When this happens I need to unplug and reconnect my phone for it to work again. It is annoying but still seems to work well enough. If you have direct sunlight try a different cable or maybe a defect.
2040807
Mine said the seThing. Don't work. We have to spend more money for better solar charger sorry mate we lost out on this.
1701040
Fortunately I have not had this problem. I would suggest attaching it to the charger one more time to see if you can get it to charge. Otherwise I would return it for an exchange. I bought an extra battery and have had no problems with the charging of either one.
2222849
suggest trying a different cable first. also try charging something else with a different connection like mini usb to rule out it being only a Apple product charging issue.
1848494
Firstly I would ask if you have gone through the correct power up procedure, pressing and holding the main button till the blue light comes on (or for couple seconds more and the blu/red light comes on seeking a pairing) assuming you have tried this I would then check that the USB source actually outputs power (or enough power to charge the device) try this by lugging say an iPhone charger in and seeing if it sends charge to the phone. If this has all been tried then my next step would be to return it to the seller for replacement/refund. Unlikely as you have had it for at least 50 days but worth a try. Lastly if no refund or replacement was offered I would purchase another one as I do rate this device very highly for what I need it for (see my review). Hope this helps. P. G.
645525
Sounds like it got wet. That doesn't mean it was damaged. If it charges and lasts a half day with use or a whole day on standby its prob working as well as mine does.
54852
Nope . I actually had the same issue with one of my iPhone 4S and took it to a repair shop to get the battery IC replaced which normally causes the issue with the battery getting hot n draining even though it's on the charger. I ended up spending 120$ to try to get it fixed but the issue was still there. What I ended up doing was selling the device AS IS on craigslist and at least made 90$ for the device
2117024
I tried to charge a iPhone 5 and an iPad Mini and it fried the charger out. Mine could of been faulty and it may not be a common problem.
670020
I was able to successfully charge my iPhone; but there is a very important step not yet mentioned here. When you crank fast enough, the lightening bolt icon will appear and let you know that you are successfully charging your phone. The problem is that the newer IOSs have software that restricts non-Apple third party devices and will stop your phone from charging (Stinky Apple. I love to hate you). To bypass these restrictions in the software, you must do the hand-crank charging while the phone is off. I did it and it worked! After turning it off and cranking it for a few minutes, I was able to increase the charge by a few percent (about 1 percent per minute). I was able to successfully charge my iPhone; but there is a very important step not yet mentioned here. When you crank fast enough, the lightening bolt icon will appear and let you know that you are successfully charging your phone. The problem is that the newer IOSs have software that restricts non-Apple third party devices and will stop your phone from charging (Stinky Apple. I love to hate you). To bypass these restrictions in the software, you must do the hand-crank charging while the phone is off. I did it and it worked! After turning it off and cranking it for a few minutes, I was... » Read More I was able to successfully charge my iPhone; but there is a very important step not yet mentioned here. When you crank fast enough, the lightening bolt icon will appear and let you know that you are successfully charging your phone. The problem is that the newer IOSs have software that restricts non-Apple third party devices and will stop your phone from charging (Stinky Apple. I love to hate you). To bypass these restrictions in the software, you must do the hand-crank charging while the phone is off. I did it and it worked! After turning it off and cranking it for a few minutes, I was able to increase the charge by a few percent (about 1 percent per minute). « Show Less
1614665
same thing happened to me and it's past the return date. I unplugged the unit and removed the battery and then it worked....for a few days and now it's back at it again....won't charge my phone.
189009
Something wrong here as it works fine every day on mine. Be sure the battery is properly attached as the little clips can be tricky. Also make sure it's positioned properly for charging. Wiggle it around until you here the sound.
635312
Most likely, you need to charge it longer. It does take a while for both the external battery and the phone battery to charge. Make sure to charge the case while the iPhone is in it as well. If that doesn't work, then take the iPhone out of the case, and download the app associated with the case to check on the actually battery percentage. The lights may not be functioning correctly, but the battery could be. Good luck!!
992882
Make sure you are charging from the right port. If that's correct. .make sure it's charged for 24 hrs. ..If not successful. .its faulty. ..assuming that your charging a device has a good battery and the voltage is correct
135879
I bought it for my 2003 Victory to charge my iPhone 5. It worked for about a month, but now I get the "charging is not supported with this accessory" message. I do not get that message using the same charging cable in my car or in my home, so it has to be this outlet. Perhaps because there is no voltage regulator? I don't know what the solution is, but my phone clearly doesn't like it. Any other iPhone 5 users having trouble with this outlet?
269182
When I plugged it into my iphone4 it said the device did not support it. Hope this helps
147463
Hi Marie. With my phone I haven't had those kind of issues. The only problem I've faced is that the battery seems to last a lot less now (understandable, given the fact that the cellphone is a little old now) Did you try using another charger, cable or even a computer? If so, and the problem persists, it could be: 1. the battery or 2. the actual port of the phone. For #1 I've seen some batteries not that expensive in Amazon, but again, if the problem is #2 you may want to look for a technician or start searching for another phone. These things are sturdy, but unfortunately, nothing nowadays is designed to last more than 2-3 years. I'm sorry if I can't be more helpful. Bye.
1664743
One of the problems with my q3 is with the on-off switch. Sometimes everything is fine, sometimes it works every second time, sometimes it just doesn't work. The only way I've found to get it back to life is to plug it to charger. Then things get back to normal.
65376
I have never had a problem and I've used mine for over a year. My iphone is 2 years old and I have found that I have to replace my battery chargers on occasion. I've had to replace 2 in two years. At first I thought it was the wall outlet, but no problem once my charger was changed. They are guaranteed for a year, so save your receipt if you decide to go that route. Good luck!