Has anyone else had the problem with the mouse not working at all after some time? Is there a way to fix it?
2030023
The one we bought stopped working after only a few months. Amazon has only a 30 day return policy so we contacted the manufacturer and they are supposed to replace.
2030024
Have you tryed to update your windows or going to Razer and looking for and update of the mouse?
1952955
I'm also having a problem with this. Been using a week. Been fairly happy with this mouse. UNTIL... I went to play a game. Cannot play this game with this mouse. There is a single click-button on the bottom of the mouse that controls left/right click. Mouse knows which side of mouse your pressing when the button is clicked. When you then press on the other side of mouse, the press is not detected since the button is already depressed. Too bad. Must return the mouse. FAIL!
1223238
Nope. Time to replace the mouse, which is too bad. I bought a couple of extra ones prior to MSFT discontinuing this mouse. I still really like it.
1758752
The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but usually, you get what you pay for. :/ The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but... » Read More The only issue I have is that the mouse sometimes begins to act erratic. I have to move it closer to the dongle, then back again, and then it's okay. Happens every couple days. In the beginning, the mouse was doing it constantly, and the keyboard would miss keystrokes. To fix, I had to install a separate USB bracket in a rear expansion slot (plugged into a USB header on my MB) so the dongle was not in close proximity of other plugs/cables going into my PC. Keep in mind...my PC is on my desktop about 2 feet away from the keyboard/mouse; shouldn't be ANY problems. Well, not always, but usually, you get what you pay for. :/ « Show Less
1782412
I have not had this problem with my mouse. My mouse has worked for a long time.
619034
Hi, I bought this mouse as a gift for my husband and it was broken 2 months later. I am not sure if I recommend you to buy that!
1760208
Try to re-install the driver and Logitech SetPoint software to see if the issue gets fixed or not, otherwise will need to contact Logitech for replacement if the mouse is still under warranty.
867056
Have not had a problem at all. I use this mouse for shooter games, I would have noticed that problem immediately and would have returned it.
1971514
One thing I notice is that the mouse seems to become unresponsive after a set period of time. However, all I have to do is perform a left click and it comes back online. I have rarely (if not never?) had a problem where I need to pull the USB receiver out of the computer to get it to work again.
2157706
That's weird, my mouse worked right when I plugged it in. Make sure its on (switch on the bottom), plugged in (wireless USB reciever), and the light on your mouse is on. If all of those are working, then I have no idea.
719286
hi I sent this to my little granddaughter if the mouse did not work I wont be pleased as I bought it with a working mouse I think my son would have mentioned it, thank you for letting me know I will look into it and get back to you
1334474
J. Bravo, I don't have a problem w/the mouse functions, even w/the neuropathy in my hands. Probably personal preferences. Yes, I think over a period of time--because I'm using the mouse from the defective suite--it will "loosen" or "get smoother" w/in a few months, if you use it often. Mice are not my problem, but I do like this one better than others. I hope this helps. Be safe.
1232273
unplug it. plug it back in. tern it off and back on via the little on/off switch on the bottom of the mouse. if none of that works get a refund.
1179688
It very well could be the mouse but before you get a new one change the mouse pad that the mouse sits on. Sometimes they become rough and wornalthough you can't see it. That would slow it down. I have had other instances where my computer was not working properly at all and as soon as I changed the mouse, PRESTO! everything worked fine. Sometimes they just go haywire or get corrupted in some way. A simple little think that can cause some major distress.
1544219
I have the same mouse and it is great. you should be able to copy and paste just like any other mouse that's how mine works. if that doesn't work take a look at your settings.
683825
No issues at this time, however, I have disabled the keyboard lighting. The mouse does not last that long though, perhaps 5-6 days before it requires a charge. The keyboard battery is long lasting. I like this combo, just wish the mouse lasted a tad bit longer. Hope this helpes
1254044
I haven't had that exact issue but I did have problems with the mouse/track pad not working right all of the sudden and I called ASUS tech support and they had me re-install the drivers for it which fixed the problem immediately. Maybe you just need to re-install some keyboard drivers, call ASUS they will walk you through it step by step or find another solution. Good luck! 888-678-3688 or customer service 877-339-2787