directions to connect. I have to reconnect everytime I turn it on. I have to put new code in and go through settings to reconnect. Is this normal?
2046534
I have no problems at all with it. As soon as I turn it on it connects right away.
2046535
I don't ever remember putting a code in or going through any settings. I just turned it on and it worked.
1568265
Mine connected initially just fine, then after 3 months of use won't connect to ANYTHING - rebooted, disconected etc - all devices say it there, but not able to connect..........;0(
555294
I was told the way to get it to connect was to clear out ALL other devices from whatever you are trying to connect the Weksi to. Then hold down the button until the lights flash blue and red rapidly. It will then find your device. It is a painful process and should NOT be this hard to connect but it eventually will.
1358416
Sorry for the delay. Have you been able to connect? My wife hit connect and typed in password and it connected right to our router.Let me know if you are still having issues and I will check to see exactly what she did. Thanks
708972
I'm having the same problem. I just rebooted it and used it for a while, browsing the embedded web server, then watched it go dead as soon as it entered sleep mode. I woke it up by tapping the touchscreen but it still doesn't reconnect. Its wireless status screen shows it connected with an IP address. Pinging that IP address gets no response. Very frustrating. UPDATE: Rebooting my Netgear N600 (Model WNDR3700) router seemed to fix the problem, even after the printer went back into sleep mode.
1052594
You're lucky you can unplug/replug and get it to work every time. Plenty of times it simply disconnects me altogether and I have to restart my computer, several times per day.
516161
On mine I slide the on/off button to the right then press the connect button. It turns on and then connects.
1381690
I have the same problem. Work-a-round is to power down the base station for about a minute. Reconnect. The cell phone may or may not automatically reconnect. If not, use the base station Bluetooth menu, Active Devices choice to cause a reconnect. However, the problem will eventually re-occur. Must be bad firmware.
1255448
I had the same problem. I returned it to Mophie and they sent me another one. The new one would not connect either. I have it to someone in my office, and they had the same problem.
407082
I am also seeing this issue. The thing is, mine used to work correctly. Does anyone know of how to do a hard reset or something of the kind.
802574
also just remember if you reboot or allow your computer to sleep you will have too reconnect it every time with the little reconnect button on it no one has talked about this it takes about 1- 5 min to connect it depends
578098
Check the conection .disconnect and reconect maybe this solves your problem
1208476
Hold down the power button for 5 seconds. It chirps and the LED flashes. You then spin around three times and chant "Connect, Connect, Connect" in a very low gravelly voice. It never fails to connect.
875224
I haven't had a problem with coming back into range with my phone and it reconnecting. Like all things, you have to set up your devices to connect automatically. There have been a few times, though, that I've had to reset the modem because the WiFi wasn't connecting but my desktop PC was (because it's hard wired). It's just one of those things. It even says in the instructions that you should reset your modem at least once a month.
424073
You have to press like for 3 seconds and it will say "waiting for connection" so you pair it with your advice, and it will tell you "connected" to turn it of you press for like 3 seconds again and it will make a sound. :)
2204340
I think there is a way to sync it...You may want to read the instructions...I had this problem the first time.
1786862
This happened to me once, too. It'll come back. I unplugged mine for a while, then tried again (like, the next day) and it was fine. It still occasionally gets stuck in limbo, but it usually only takes a few minutes without power, then plugging it back in. Also, I've noticed it does this less often if I take out the Bluetooth thingy in back. There's a little cover you can remove on the back with a little USB Bluetooth receiver in it. It's tricky to get your fingers in there, but once I pulled this out, my unit started working more reliably.