Item states "12 month warranty" it's been 4 months and over 1 month battery doesn't work correctly. How can I warranty replace it?
2051280
I can't answer that, I received a molded plastic battery instead of what was advertised, I didn't contact the seller, just marked it up toexperience and wont buy from this seller again
2051281
Contact the seller is always a good place to start. I don't believe mine came with any real information, they should have something. Good luck!
383357
Amazon customer service should be able to put you in touch with the company. I've had mine since Aug, and it works well. Had to change the batteries after two months, but I use it a lot.
540724
I would ask them for a replacement. Obviouslt a problem with the battery. i have found they are either great or duds.
1837714
you need to contact the seller requesting a copy of the warranty if you purchased the battery from the seller. otherwise you need to contact the manufacture directly. Explain the problem to the manufacture. Most likely they will try to work out something with you.
2283877
You did better than i did, mine only lasted me one year. However you have to be careful not to over charge that battery. That's what damaged mine. Good luck.
1472468
Dead battery? Get a jump! haha Seriously now.Are you sure its the battery? Does it work when its plugged in? As soon as you unplug,does it stop working? If that's the case,I'd take it in to a computer shop to get looked at.Is it still under warranty,& if that's the case,send it in.I haven't looked at my own manual,but can you change the battery yourself? I'd see if I could do it first myself,instead of paying omeone for something you might be able to do yourself.
1225175
Call 18003190476 or 15864277560 they are in warranty for one year. They are very helpful and should be able to sell you the battery.
723072
Thanks for your help! I've been reading some message boards, and it looks like that even though I didn't buy it until Sept, the item was manufactured in Aug 2006, so it's past it's warranty, and there's nothing I can do. =(
2010786
I called Optima and was told I needed to work with Amazon concerning my warranty issue. Optima may or may not have changed their stance on the issue, that was about 6 months ago. Amazon simply refunded my money 100% on the product, didn't have to ship the battery back or anything.
1322253
My battery's have lasted well over a year and are still ok. Possibly the battery contacts inside has been bent. You can fix it if you open it up.
1147802
Hi there, I think Wahoo says the battery should be good for at least one year so you may have a defective battery (or old stock). The batteries can be replaced easily you just need to follow the instructions supplied with the kit for replacing the battery with a new one. I had the same problem and that cured it. It is a slightly unusual battery size from memory (CR 2050?) check the specs and good luck. I don't think Wahoo warranty covers batteries :-(
1878182
I am not sure, I would like to claim warranty because I bought my battery last september and i dies last month :(
783212
Had mine three months and it said to change battery. Changed battery and still won't work
592763
Warranty card states "Battery packs are guaranteed for a 12month period only"
1406451
I believe the warranty is for 1 year. I had this battery for a week and it only lasted about an hour. I notified Anker of the problem and asked for a refund. They emailed me a return label to send the battery back. I just put it in the mail yesterday so I haven't received the refund yet. I would recommend you contact Anker to let them know of the problem.
1244982
Try charging the battery before buying a new battery. Mine needed replacing because the charge wouldn't last for more than 15min.
2211256
I don't know, I have had mine for a least 6 months and charge it every week. Maybe you need to contact company where you ordered it.