What do I do with constant image acquire shut down messages? Tried to uninstall get same message can't even do that Please help!!!!
2027296
I have no idea. We returned the unit as soon it failed, several days after setting it up. I would suggest you call the manufacturer, which I had no luck in getting anyone to return my messages. They are the least responsive company I ever dealt with!
995818
I also had this happen when I downloaded the images and reinserted the sd card. Either i didn't remove all the images clearly or it remained after downloading. Another friend told me that when it happens it is caused by a corruption in the SD card. In any case, I would use a new SD card.
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
328856
Same thing here, haven't found a solution and it came wirhout any type of user guide, nothing.
2235982
I would advise calling the company and seeing if they can walk you through what may have happened? Or go to the store and trade it in for a new one. They can transfer the number and everything pretty much right there. I had no problems when my daughter's acted up. Honestly have no clue why there would be letters/numbers under the lock screen? Try rebooting first, leave it off for like 30 minutes and see what happens. Otherwise, follow with my other 2 choices. Sorry, thats the best I have on that. :)
1060635
Remove ALL cartridges and reload. You my need to do so more than once to get around the message.
614810
Thanks Mom2ck. I had the problem with env2 also. I tried turning the power off/on for my phone after I saw your post and that worked for me.
226601
Return it. Not trying to be sarcastic the only other thing to do is a reset and see if there are any software updates.
200264
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --&gt; Can't use or login --&gt; Can't get replacement because not logging in. Go figure.
2222795
You got it! Can't turn the @#$% thing off once it is connected. Have to shutdown the computer and then unplug it. I plug it in and do a weekly backup, then shutdown and unplug it. A pain, I'd rather just reboot before my backup then eject the thing.
722865
Mine is doing the same. It flashes the image for a second and the image disappears...only to be replaced with the *no image* image. I tried all the different settings and wiggled the tray around, but to no avail. I am looking to call technical support. There is very little help, or FAQ online.
349913
Yeah.. this is also the same issue I am facing. Please help if there are some solution to this?
1038555
You can't do anything about the message. The battery works fine, it's just a small annoyance when you boot up.
1318391
it stops when you release, good news - bad news - the one i order didn't work at all. well it work briefly after i uninstalled and tested it on the work bench. it worked so i re-installed , it didn't work. so i got my money back. steve
1301692
Well, I have had mine 2 years now works great!! I hope you did not drop it. Or you should reset the system if it is locked up. But, if you chose to do that you may lose all that you have downloaded.
1456262
It wants to download something from the internet, but can't. Seems to be some sort of file/information "ping". Mine does it too. However, I'm still able to use the application. I have the impression that Adobe is no longer committing resources to gathering data on this old software's use.
272121
I also have the same problem. Did you ever find the download for the original software?