Hat was sent folded up which leaves deep creases in the brim. I called Tilley who said it should not be sent folded. Any problems with creases?
12801
I didn't have this problem, but I doubt I would care if I did. Given the abuse I'll probably give it, how it looks just doesn't matter to me.
12802
My hat arrived "flattened" in a bag, and it pops up fine when I put it on. I've not had a problem with creases in the brim, however. You may want to return it if you haven't already. The vendor should know better.
12803
Mine was not sent folded, so I did not have that problem. Why not send it back and tell them to send you a new one?
12804
I had the same problem , write to amazon tell them about it and they will send you another properly wrapped
12805
Thank you for asking. My hat is great, beautiful, fits perfect and nooooooooo creases.So in love with it.
12806
Mine came flat, in good packaging. Folding sounds like a v. Bad idea. Someone is not in the right job.
1163202
NO! I ordered them twice and only received one hat in each order! And because they are not from Amazon but a third party I had to go through the hassle of sending the one hat back twice.
1281418
Ours came folded in a canvass like bag. Regardless, you will have some creases. We have a stand and bought some small bungee cords to stretch the wrinkles out from the sides.
2169491
folded, but I did NOT experience the issue of "seeing daylight" that the previous answer gave. I didn't have any issues with mine.
1617948
The short answer is yes. I've seen people fold it up into a sandwich sized ziplock bag, but I prefer to roll up since it takes a short time for it to return to its normal shape. There is a thin, probably plastic, wire running through the brim that can temporarily cause the hat to be misshapen if you scrunch it too tightly, but it's not a huge drawback.
262571
Mine is on canvas, and since it came folded there are creases and wrinkles in it. I steamed the back of it and then used clamps to tighten it and get the wrinkles out. I plan on rolling it up to avoid the wrinkles in the future.
538207
I really like this hat. Fits well and is super cute. I have never packed it so don't have an answer for that, but have another similar hat from SD Hat Co which claimed to be packable which I did just that...it has never retained it original shape.
535101
Jenna, I do believe you were sent the wrong item. I've ordered several pair of these and never have I received a pair that fold in the middle. I would contact customer service at Amazon and describe the situation to them. I'm sure they will replace them for you.
1703003
I actually worried about the same thing. When folded the legs extend past the iron rest so there is not problem with it being in the way. I love this ironing board. You will need to add a pad as the one that comes with it is very thin and when you look at the same board that is at Bed Bath and Beyond it has a much thicker padded cover. When I added one I was much happier.
1839071
I happen to live in Hawaii, so don't know if it is the heat and humidity that helps to go back to default shape. I have a smaller brim hat that I have used for travel for several years. I have this hat hanging up right now unrolled just in the circle with velcro and it seems to have gone into the correct shape by itself. Maybe a light spray of water to soften and then shape? Sorry no real answer.
1368198
We had folded it up when not in use, it seemed to "crinkle" and not work properly the next time until we flattened it out by hand. Hope that helps.
799734
There were fold creases but I don't believe wrinkling was an issue. The sheets were folded and packed very well.
2147928
Don't remember of it was folded. Wrinkles came out just fine. I LOVE this flag! It's cheerful. You can't go wrong with it.
538208
Not really. Perhaps I just stuffed it in instead of fold it nicely. Try it out by folding it nicely? Other than this, its a good functional looking hat! I recomend it.
54387
I don't know about 'fold up'. I put it in my suit case all the time and it looks great. This is not a formal hat. This is a working, out door hat. It is made to be laundered.
668807
I haven't had problems with the brim of my hats.I found it's best to wash them either by them selves or with just a few other clothes. Not a full load. I then remove the top portion of the plastic cage & let them air dry using the bottom half to retain their shape.
776192
I have two of these pillows and neither one has a crease like foam is damaged. So I think what you have is not normal. Kathy