what happens when ther ball no longer lights up? Is there a way to replace it? My cat is no longer interested in it since the ball doesn't light
2048843
How did you get one that lights up???? Wouldn't that be cool!! Mine is a swirly pattern. Hard. No light.
2048844
The one i have is just a hard ball with no light but a friend had your problem, she coated it with luminous paint and her cats have a great time chading it as night.
2048845
The Play Circuit comes with one non-illuminated ball. I ordered the Catit Design Senses Illuminated Ball - 2-Pack separately. There is no way to replace the batteries in the light up balls once they burn out, the only option is to order new ones. The company that makes the Catit branded toys sells most replacement parts at www.hagen.com and even covers their larger toy designs by warranty, but they don't seem to sell the illuminated balls on their website. Amazon.com is the only place I have looked for them and they cost just under $11.00 for two.
1747507
Hello! My cats don't really use it, either. So that string toy thing with the wand on the end I just use by first putting catnip in it first and then use it by just waving it around in the hole on the top or if your cat sticks his/her head in one side you can also wave it around on the other side where they can see it and they'll run over and through this crackle chute to play. My cats honestly have even tried to sleep in it. So I wouldn't worry about it too much. They'll get used to it
1954677
I would open it up and reset the bulb. Dust off the inner connection also. It develops a lot of dust and the connection may not be there.
394515
I have even purchased some of these at local stores. There should be a tag that needs to be pulled out, then I have found the ball needs to be shaken before putting it in the toy. Shaking the ball will activate the battery. If it still doesn't work (especially if it didn't come with a pull-out tag in place), it's probably a dead battery.
1605369
Can y'all send me a new one i will pay just gave me a discount i will send the non workin light back to sow is true the light is no longer working: (
565871
The ball must have a battery in it, but you can't replace it. Once the battery dies, the toy is still fun, but without the lights.
1089542
This has happened to us(btw cat food is they're fave bait) make sure when u turn the unit in the light flashes once. Also when you saw the bait was gone was the light in too of the trap blinking? It may be you need to change the batteries and yes you really do have to use the lithium and it really goes thru a lot of batteries
852789
like petdoc said, it's supposed to light up but the only time my cats got it to light up is when I put both balls in the track and one smacked the other really hard. I will say this though, the one that's supposed to light up travels smoother through the track than the other one
1792082
That sounds truly strange as these balls are very sturdy. Is it possible it was defective in some way? I did, however, purchase a bigger ball. So far, it has held up pretty well. Check how long you've had it to see if it is still covered under their warranty, and let Gaiam know about your experience.
1958559
Leave it out in an area that your cat frequents. Try moving it around the house from time to time. I find that old toys can suddenly become interesting again when placed in a new room :)But keep in mind some cats just may not be interested. All cats have their toy preferences.
1021280
sorry for delay on your response. This ball is a strange toy the first one broke when it fell of my bed onto the hard wood floor and now the second one does work when my dog starts to chew on it or when you walk by it. You may have a dud return it and get a new one.
1770435
Dave, ours did the same thing. We figured it was the lamp going out so we purchased a new one and our problems were solved, its such and easy and inexpensive fix to just buy a new lamp. Hope this helps.
2107857
I have used one for over 10 years and even bought a back up in case - our cat refuses to use the new style - she is a main coon and set in her ways - on yours - sounds like the switch is stuck or fried in the on position - check out or repair the switch. good luck to you
2197236
I'm sorry to hear that you're having trouble with this cat toy. Does it run in one direction, pause, and then go the other way, or does it just stop? If it is stopping, then that isn't normal. Try switching out the batteries; if it's still stopping, I would contact Amazon and return it. Best of luck!
1792629
I got rid of mine after it died. My 10 lb cat also killed it ultimately. I couldn't find any reset switch and never heard from the manufacturer. I only had mine for about 4 months before it died. I wasn't happy with this toy for multiple reasons, and it dying so soon was one of them.
1360475
If it's LED based, then you can't replace the bulb because there isn't one. If it doesn't light up, it's hard to say why. It sounds defective. Check with the manufacturer.
422937
It's working when the light is on. Mine isn't activated until the cat is very close to it, but it certainly gets her attention when it goes, she runs in the opposite direction. This only happened a few times, she doesn't go anywhere near it now.