This worked for a while. April to September is not a long life span for this type of product. What to do to fix?
2018725
I sent mine back without even opening it because my father had to go in a nursing home. I explained this to the seller, but they would not give me a refund because 30 days had passed. They wouldn't bend on it, and we had a lot on our plate at the time. My father has since passed away. I'm sorry I can't help you. Good luck in dealing with them!
933276
The exact same thing happened to me during winter. I thought that I would have to call customer service or buy a new trimmer. Now, during summer, everything is back to normal. I don't have an explanation except to think that maybe the temperature affected the battery or machine's circuits.
1668619
Uh.. ye-ah! Seriously, this things dont last forever. What's the alternative.. get it repaired? Good luck with that. I'm not being a smart ass.. I'm realistic. At the price you originally paid, a unit with reparable parts would be 2 -3 times more expensive.
939629
I'd contact Amazon--it should last longer than 7 months. They should be able to give you a name to contact, if Amazon won't take care of the problem. That's the same month that I got mine.
1634035
I bought mine in July 2012, loved it and this also happened to mine, I got about a season and a half out of it before this happened. I spent the entire summer last year at the repair shop and they say nothing is wrong with it. Very disappointed!!!
718724
Call the company when in doubt, most are 1 year. We had one for many years with no problems, that is why I bought another one.
2104496
Really no, the product after three month, did not function more.......and we have send a lot of email to amazon and we have not done answer......my recomendation is not to buy it.....
89793
I have had that problem in the past. I let it dry for a few days and sometimes it works but often times it does not. I just replace the unit. Not a good solution, but it is a solution.
497951
Well the first thing to do would be to contact clam case. They provide a one year warrenty on the product. If it's out of the year your outta luck.
2206000
Mine did the same thing. Another user posted a link to this video in the comments. Following these steps got mine working again, and I now do this every 3-4 months (or more often as needed): https://www.youtube.com/watch?v=TYyTFv_u3Sw
1930948
Try running plain water in it. Also let white vinegar and water sit for 60seconds. Wipe out and than try running it. If that doesn't work I'd call Amazon. Should last longer than a month. Have two for 8mths now.
917391
I am sorry that you're having such issues. Ours has worked find since we started using it last October, and we use it daily, sometimes more than once. I would definitely call their customer service.
1530728
I tried to purchase replacement parts as well, to no avail. I ended up just purchasing another entire unit which only lasted 11 months. I do not believe the product is meant to last long term. I gave up and bought a toaster/broiler oven.
1974261
It sounds like you got a lemon my friend. I would call Amazon and return through them and you should have a replacement in a few days. It only took 3 days for them to send mine during the height of the return season in January and February. The second is working like a charm....knock on wood. LOL!!!
1591167
Mine have been in for 6 months and still working. Use some Duracells to prolong the operation of this unit. I hav e ought a few of these types and like this one the best. GOODLUCK
928524
Ours worked beautifully for about a month, then seemed to loose effectiveness. I did refill the cartridge several times and replaced the battery. I needed up buying another one.
329906
Call Sunbeam..mine has worked for years......it has a 1 year warranty--I think? They should offer another one if stopped before the Year was up!Good Luck--they are great!