I got product but according to the Manual, before the 1st use,you've to charge it for 16 hours & now it doesnt work.It didn't have enough charge.why?
852192
Maybe you didn't plug it in properly (at either end). Maybe your GFI was tripped and needs resetting or replacement, or maybe you have a defective unit. Hard to tell via email. Mine works.
1884206
Well I let it charger like 2 hours .unless that your charger is broke. Try to power it on to see if it work.
1163003
Mine did the same...not happy with it doing this but the first one I had didn't do that.I charge it now and works for 18 but not great.
452323
Did you try draining the battery all the way down to 0 % power? That was one of the things it said to do in the instructions if it doesn't charge properly. I actually did do that and it was fine after. It can take awhile to go down to no power though. if you did do that then, I'm not sure.
94147
Hi, I think theres something wrong whith your battery Or maybe the source from where you charge, the product manual says: [Note: Some low-power USB ports may not be able to provide enough charge power.]. I got mine for christmas too and battery works great, It gave me about 10 or more hours whith music/photo and video playback, Exelent Player!
313395
I'd give it a few hours plugged in time to charge the battery. If that doesn't work, I suppose it's defective.
1133086
I can't find it in the manual but I would charge it for a couple of hours first thingout of the box. That's what I did.
935029
I didn't get a chance to find out because it didn't work properly to begin with, and so I returned it. It took maybe 4 or 5 hours to charge completely which is what your suppoosed to do before you use it for the first time.
247753
mine wouldn't charge when I got it sent back...maybe that's what happened to it was overcharged before I got it??
2158889
If your battery is completely dead,charge it 6 hours.I found this to be adaquate.Problem is at full charge battery will only last 20-30 minutes.
1409022
Hmm, good question. I wonder if the connection to the battery is bad? Maybe it was connected for the first 14 hours and then got jarred loose somehow? I would probably take the battery out and put it back in, making sure that the contacts seem to be clean and touching. If that doesn't do anything, I would call a local battery store and see if they have any way of testing the battery to see if it is good. If there is nothing obvious wrong with the battery, I would probably call the company that installed the unit and see if they have any suggestions. Sorry I couldn't be of more help.
2246075
If the battery is seated properly it should provide at least 3 hours of charge upon arrival. This is a replacement part so it may need some manipulation to seat it otherwise the problem may be in the other portion of charging assembly as suggested above.
1701040
Fortunately I have not had this problem. I would suggest attaching it to the charger one more time to see if you can get it to charge. Otherwise I would return it for an exchange. I bought an extra battery and have had no problems with the charging of either one.
1525965
If you just got it, you may need to charge it longer than that for the first initial charge. I let mine charge for about 12 hours or more. Not the goal, I just didn't need it right then and I forgot about it. It worked fine when I used it about 3 weeks later after being in my purse all that time. And it fully charged my cell that was at 10%. Be sure to recharge it after use though. The light indicator should work also......And like the others replied, be sure to hold the button once you connect it to what you are charging.
887647
I had the same problem! I purchased the Vitality on June 30th and charged it till Monday when I used it for the first time. It ran for about 20 seconds and quit. I put it back on the charger and tried again that night. Nothing! I returned it and bought another Vitality at a different store (hoped theirs would be from another batch). I charged this one for 20 hours before the first use. It worked! When I used it that night it worked less than 2 minutes. I put it back on the charger. This morning. Nothing! This is really getting frustrating. And the packaging really is a pain to open.
197492
You are doing nothing wrong. The same thing happened to me, it seemed to never fully charge. I went through the website I bought it on and reported the problem and started the return process. I returned the unit as instructed. They replaced the unit free of charge
1493717
Mine turned on right away. Try to give it 2 hours of charging. Otherwise you've got a defected one.