I have tried everything & still having problems. Any advice??
2031132
I would return it I am thinking about returning mine I have tried everything to get it to go wireless I have even emailed the sender and couldn't get it to work
2031133
I got everything set up with no problem on laptop and phone. Did have to plug it into modem and download pixpo before I could use wireless. The picture is good --but no sound. And after getting the runaround from the seller...returned mine.
192792
You have to hard wire the camera to your modem initially when it is wired you can then set it up using your smart phone. You would have to download the "pixpo" app and then scan the barcode on the side of the camera to link it to your phone. After you have the camera linked and installed you an unplug from modem and move to any location and it will work wirelessly. Hope this helps.
1045512
I am having the same problem...in fact, I just went back and reread some of the reviews, because I can't believe I am the only one who is experiencing this. Everyone raves about this camera! I, too, would like to know what I am doing wrong.
197936
I would also call tech support - they are very eager to help with any issue you might be having. Good Luck :-)
1133850
I have had trouble-I contacted them they gave me some answers. did not do well with them- I finally gave up- marked it up to experience - Good luck with your complaint
253870
I'm having the same problem --- did you find a solution?jmybsy@omuonline.net
604486
check your connections if that doesn't work my best advice is to return it & get your money back
836549
I haven't had that problem, try calling or emailing them. I got a response from them in about 2 hours and they kindly resolved my issue..maybe they can help
2105093
Yes, I have had the same problem. I was hoping the over time it might smooth out.
707131
I have never been able to get it going and/or find the time to call for support AGAIN! Sorry I can't help you...good luck
92110
I am having this issue as well - but I didn't see any Q&A; that addressed this issue - are you still having problems and if not, how did you resolve it?
129742
I've had the same problem. It's not even worth it to try and complain on this one.....
1947527
Unfortunately, I have been working with their tech support on this same issue and nothing seems to work so far. Good luck to you.
101425
i'm having the same prob.. pls let me know if you figured it out.. i'll do the same
2215133
Sorry but I'm not having that problem either. You should call the company.......Good luck.
2228535
Same experience, have tried everything, nothing has worked. I very much regret this purchase.
2144743
Sorry to hear of your trouble....I have had no problems to date. Good Luck!
1823540
I have the same problem and it's frustrating... would love advice on this issue as well.