What am I doing wrong? Anyone else experience this problem?
1048164
I think that is probably because you may have not installed the software first. Windows needs a driver for that device. Once the driver (software code) is installed, plugging in that software will allow windows to discover the plugged-in device and configure it for use.
1549587
I'm sorry, but I have never had that problem using this device and can't imagine what would cause that to happen. Works perfectly for me every time.
536121
I don't think you're doing anything wrong, you might have a defective unit. Hopefully you can send it back and get a replacement!
174592
I have the same problem, I just got mine. I don't know why it does that, did you ever figure it out?
629283
John, I'm having the same problem. If you get the answer first, let me know. I'll do the same for you.
750917
I've had the same issue and I can't seem to find a cause either. It kind of seems to be hit and miss.
1055966
I have not had this problem- It may be a defect. I would exchange for a new one and see if you encounter the same problem!
168769
I've had the same problem too but unfortunately haven't found a solution. Sorry.
587673
Haven't had any problems , I think you may have a defective unit. Hope this helps
48053
I've had the same problem with the same results - good luck in finding an answer
120108
I have the same trouble and was going to ask the same question. I was wondering if you found something that worked for you...
2279730
I have the same problem as do others. See the reviews. I believe it is an inherent problem with the device.
46439
I'm having the same problems... googling the nets for solution and came across your post first.
508812
I have had problems with that as well - sorry I cannot remember what I did. Perhaps someone else can help?
1942950
Beth - did you end up having this fixed? Mine started having this problem also, but it doesn't seem very problematic....
1659857
Was this a question? I'd love to help you troubleshoot. Not really sure what the issue is.
1122608
I am also having this same issue... I'll let you know if I find a solution.