If you forget the password to connect the camera? is there a way to retrieve it or restart and create another password?
2023698
There's a tiny hole to the far left on the face of the camera base where the green lights are. Use a toothpick or whatever will fit and depress the reset button insid for several seconds. You'll have to rescan the code on the bottom of the camera or manually enter the serial number.
621129
I don't have a direct answer for your issue but ... have you tried to "reset" the camera? There should be a small hole in the back near the ethernet port where you'd need a paperclip to get to the button and hold it in for about 3 - 5 seconds and release it. That may help with the configuration page. The other issues... I have no answer except to contact customer service.
603425
Try resetting camera by using a needle. Insert needle in little between usb port and memory card. Worked for me.
715520
I am sorry I can't help you with that. I have not been able to use the camera because I can't figure it out either.
1576930
It should be the same as for unlocking the password: take out the battery for a few seconds, replace & enter a new password at the prompt.
1754766
There is no password. I have to go to setting and connect before I open the app for it though.
277190
No. I have my camera for 1 year and still can't set it up. My computer won't recognize the software.
354054
There is a on/off button on the left frame, long press it to turn on, then short press to take picture, long press again to record. after finishing, long press it again to turn off, then connect with PC, you will see the video in storage . if all not working, there is a hole for RESET, this is very important when you can not operate the device. find a needle press button in it, it will work again.
210279
Yes but i was nevet able to set a new password for the lovk even after following the instructions. So i just use the default password 0000, which suvks because it doesn't feel as secure to me.
2135900
try going to you tube and tipe in cant remember a password,and go through the videos and you will find out how through command prompt
399507
If you lose the password, informate sorry there is no way to access. but this is very good article. regards
1052422
Reset the camera to factory defaults by pressing and holding the reset switch near the camera's power jack with a paper clip for at least 15 seconds. Then upon the next power up the camera should work. As soon as you connect it to your router, your router will automatically give you an IP address. Hope this helps
1978121
I threw away the camera 4 or 5 years ago after one year use. The camera could not be turned on to take photos. It will cost me more to repair. Sorry, I can't help you.
702489
The password can be changed by going to settings where you can turn sound on and off, change your password, or change the auto off time. You can also use a pen tip to push the reset button. If all else fails you may need to remove the battery for 30 minutes to see if the unit will allow you to start from scratch.
409513
yes, just turn the camera off and on again and it will reset and start recording again. make sure your sim card is not full.
725066
If you forgot the password that you entered, turn the calculator over and push a pin or a small paper clip end into the small hole. This will reset the calculator.
1748086
Oh gosh I wish I could help. I don't even have the same computer anymore, so I no longer have the zip file. I do remember spending 2 days to get it straightened out. I would buy a new camera before going through that again. I see some good deals on newer cameras. Good luck!!