have you done anything to resolve the door sticking??
2043256
We have 3 of them that my kids got for Christmas 2012 and we've never had any door-related issues (or any other issues, actually) with any of them.
2043257
My grandson, as far as I am aware, never had any problem with the door sticking. After a year, he still loves it and, in fact we have purchased the Zillionz ATM bank for my older grandson this year.
1893772
I would check any screws involved if they are too tight it may make it stick.
6770
I took mine down to fix the velcro strips cause I had put it in the wrong place. When I removed the velcro strips it did not leave a sticky residue around the door frame.
1416301
It shouldn't be sticking... I would call the manufacturer. They should be able to tell you how to fix it or send you a replacement part!
1173535
I have not. It may depend on the style of door. I have a newer cabinet door.
1189686
Make sure it's placed correctly. My cats use the door and I constantly open and close the door to clean it. I am not careful or take good care of it, and so far everything about the door works fine. Is not supposed to get stuck at all. If you keep having problems return the item. It might be a damage.
852387
Both of mine are having the same problem. I actually taped a peice of and old tshirt around the ends to not damage my doorway.
631731
I need to update my review because I've found on unused surfaces it works great (windows/doors toy dont use/etc) but if you use the door frequently it'll make the door stick like crazy. I took it all off the door unfortunately, I'd change my review to about 3 stars.
1313470
Are you talking about the molding or trim around the door possibly being damaged or the actual top of the door frame snapping?
899281
Try manually pushing the switch on the left side of the door with the door open. It may be broken.
273276
Try putzing with the door safety; I had to remount my unit in the RV because RV-mfg just set unit in place and rough road conditions bounced unit around, jarring my door switch.
2088929
I had the same problem when I got mine. turns out i had to clean the cups and the window a bit better. then they stuck with no problem and haven't come off since!
1652480
I bought some magnet strips and hot glued them to the existing strips. Makes the space between the magnet strips on the flaps and the door less. better chance to seal. I did it and they stay shut no problem. Good luck.
1067210
No,and I found the doors hard to attach. I finally just left the door off. It works for me.
128299
Hi, simply slide the door door seal exposing the heads of the screws...from there it's simple! The seal goes back into place easily.
1913302
I called them on the phone with a minor issue and the customer service was terrific. I'm sure if you call, they will help you. The H/P rating of the door shouldn't have anything to do with it.
1377984
I did repair my door with the hinge kit. It has worked fine ever since. There are two styles of hinge kits, so make sure you get the right one. I ordered both before figuring out which one worked for my door.