Is there a warrantee on this product? I've had my second one for two weeks, haven't dropped it but it developed a crack for some unknown reason.
2029461
Znitro products are covered under warranty through Znitro website. They do however charge a $12.95 replacement fee. Here is a link to their warranty information. https://www.znitro.com/customer-service#answer3
2029462
Mine cracked on installation. They're kind of known for that. Just contact them and they should be able to get you a refund or replacement like they did for me.
1665901
Hi! When we got this there was not warranty. I think there was an offer for a protection plan that you can add on.
2129844
I got a warranty with my DVD player, because the last one I had, the screen cracked when I accidentally dropped it. I bought a new one and got a warranty with the new one.
636893
If you ordered it through amazon, your order history might be a source for paperwork? Not sure if there's a warranty, but ours should of held up for more than a month, planning on contacting otter box directly :/ piece of junk!
2037659
I haven't had a problem with mine but I knew this was temporary until I could get the one case I really wanted. There is no warranty on the case as far as I know. Sorry you are having problems with yours.
701358
The original one broke when I caught it on something, I bought two at $6.00 each so I have a spare. I would have no expectation of a warranty unless it was broken out of the box so to speak. In that case it would be defective, in which case Amazon would most likely stand behind it.
1188839
found two of those cracks and Amazon gave fabulous customer service and has sent me a new one immediately. Think its a design flaw personally as holding it puts pressure on the frame.
2224248
Unfortunately I am having the same issue with the cracking top left bracket, and I have NEVER removed my iPad since I got the case just 1 month ago. I tend to treat my technology very well so it's definitely a manufacturer defect. That being said, Logitech offered to ship me a new one for free so for now I won't complain. I'm hoping that maybe the next one won't have the same issue (although I'm pretty sure it will because the plastic seems to be a bit flimsy- a bigger or rubber bracket would likely have done a better job).
2133439
I have actually experienced two cracked ballistic screen protectors and when I contacted Ballistic about it they wouldn't warranty it either of thier protectors. infact, the second cracked screen protector still on the phone while tipying this up. I strongly suggest against buying one of their products, Personally I won't buy another Ballistic product. thanks
465832
Yes, but mine has cracked 2 different times and I never dropped it. But it might just have been mine
250528
I didn't see a warranty in the packaging but it's a good question. I have replaced two already but think it's a great product so I continue to buy. My daughters also have this product.
639412
I'm not sure about a warranty but I've dropped my phone at least 4 times and with the shock absorbing corners it works. Dropped my phone in the parking lot and nothing happened. Hope it helps
1087358
I sughest sending it back to amazon. my daughter cracked hers as well, but the shipping and replacement cost isn't worth the hassle.
2086487
Mine cracked after a year. I bought a replacement one from same seller on Amazon (there are several you can find online)
2183637
I've had mine for at least 2 years now. It works just as well as when I had bought it even though I've dropped it more than a few times now (I do use an Air Case on it). I'm guessing some of you guys must really abuse it or something.
1868607
If its cracked, you can have someone fix the screen. I wouldnt bother and return it asap tho. Its flimsy as iz.
732948
I have not had a cracking issue but can see how it could easily crack.Seems like a question for the manufacturer .Brian