I am having a problem with my jelly fish swimming around, they seem to just stay bunched up in the opposite corner of the motor, any suggestions?
2033524
A few drops of dish soap stirred into the water and make sure there are no air bubbles on the jellies.
2033525
I put a couple more drops of soap and gently stirred them with a butter knife a couple times.
2033526
Ours did that also when we first set it up....we added a few more drops of dish soap and turned it on for the 4 hr cycle....the jellyfish were "swimming" after this....
2033527
Hi Sharon, I wish I could help but mine just sit at the bottom. I think the motor on mine isn't strong enough. I sent an email to the company but received no response. Maybe the motors are defected. Who knows lol my son likes the lights. I spent a lot of money just for lights lol
2033528
Make sure both pumps on top are working. They turn on independently every 6 seconds or so. Also you can use tongs or chop sticks to make sure all bubbles are off jellies. They do bunch up everyonce in a while till other pump kicks in and separates them;)
2033529
There is two motors that keep them in rotation... Seems like one of your motors burnt out
1024933
Have you checked the roller in the bottom of the vacuum? Could be tangled with hair. Secondly, the motor and canister areas need to be cleaned out or they will get congested with dust/particles.
362057
What I would suggest is try crush the flake a little smaller so that it does not get caught up in the chamber. I feed my fish pellets so I do not encounter that problem.
1256143
Well the lights dont make them move, The motor pushes the water that makes them move. Our motor is located on the right side at the top. Check that! Maybe your lights are working but the motor which makes them move isnt?... Just a thought! Hope this helps!
366416
Ours stays on a lot but it's not boiling the fish. LOL I really don't know what to tell you except to contact the factory. Good luck!
1968979
Make sure there are no kinks in the hose. Try moving the cuda to the end of the pool so the hose is straight. Also , it does get stuck in corners you'll just have to move it away. Even the expensive ones get stuck. Hope this helps! :-)
1647730
Make sure that you have no kinks in the hosing, and then you turn the water on all the way so it's shooting out the bottom stick in the tank and turn the blue switch and it should begin suction. If not double check to make sure all connections are done correctly and tightly. If all else fails contact the company for support and possible product replacement. The best of luck to you once it's working its a wonderful product
338674
Mine is at the same level you might have a clog somewhere that is causing less waterflow to the rear try rinsing your bottom spong with aquarium water. or check your pumps flow rate might be too high
721923
Mine was hard to keep straight as well. I no longer have it but one of the things I was going to do was to reposition the front skirt by removing it and inflting the boat and then put it back to make sure it was level. Try that and it might fix your problem.
1662708
I have not experienced that problem...just had great success.I bait with very small amount of dry dog food and tiny piece of uncooked Bacon.maybe try fresh batteries and be sure unit never gets wet.good luck.
1827648
I haven't had that problem with mine, maybe you got a lemon. Try another space ball to see if you have that problem with another one.
689484
Have you tried washing the sensor? Just use water, nothing else. My sensor got dirty and I had this problem. Cleaning off the sensor did the trick. And don't forget these are warranted for five years. When my motor died, they sent me a new motor with instructions how to change it out. Piece of cake.
1363896
If your fish rest upright rather than laying down, they are probably alright. Mine stopped swimming and I discovered a major kink in the poly hose where the top sits on the tank. Also, I removed the light bulb cover and used needle nosed pliers to break off the plastic restrictor on the poly hose that's connected to the min/max knob. The plastic plate had permanently flattened the hose. The hose ends are not easily accessible so I removed the three screws holding the pump and swung it out so the hose was straight and cut out the flattened part. I inserted hard plastic tubing to replace it and reassembled. The fish are now swimming their hearts out! If your fish rest upright rather than laying down, they are probably alright. Mine stopped swimming and I discovered a major kink in the poly hose where the top sits on the tank. Also, I removed the light bulb cover and used needle nosed pliers to break off the plastic restrictor on the poly hose that's connected to the min/max knob. The plastic plate had permanently flattened the hose. The hose ends are not easily accessible so I removed the three screws holding the pump and swung it out so the hose was straight and cut out the flattened part. I inserted hard plastic tubing to replace it... » Read More If your fish rest upright rather than laying down, they are probably alright. Mine stopped swimming and I discovered a major kink in the poly hose where the top sits on the tank. Also, I removed the light bulb cover and used needle nosed pliers to break off the plastic restrictor on the poly hose that's connected to the min/max knob. The plastic plate had permanently flattened the hose. The hose ends are not easily accessible so I removed the three screws holding the pump and swung it out so the hose was straight and cut out the flattened part. I inserted hard plastic tubing to replace it and reassembled. The fish are now swimming their hearts out! « Show Less
721302
I've NEVER had a problem with my betas getting into the other side of the tank. Just make sure that you position the divider properly. There are small grooves in the bottom of the tank that it fits into. If these grooves get gravel in them, the divider could possible be moved enough by the fish to slip into the other side.
1219873
I think you must be doing something wrong. I never had any trouble, and I've recharged them a bunch of times. I gave mine a really good workout, too, because I had a turtle, and they are very, very nasty animals...hard to keep. Mine was a rescue, but after a year and a half I released him back into the wild in the ultimate pond! I swear by the Seachem pouches. Try soaking them longer and see if that helps. I made sure to always have a spare, too. Also, are you sure you're using the Prime to treat yours after the bleach soaking? Make sure you use enough of the Prime, too. Good luck! I hope this was helpful.
2228616
change the direction of the arms and then run water thru it...make sure they are turning in the correct direction in order for it to move forward...I've done the same..... also make sure that the stop underneath it is not triggered/stuck
1252484
We found that different settings of the wheels/axle resulted in more or less twisting. Generally, the more the robot turns, the more the cord seems to tangle. Try adjusting that, where you start the robot in the pool, or how long it cleans. For our pool (18x36 rectangle), making the wheels turn hardly at all and starting the robot at one end rather than the center kept the cord from tangling but still got our pool clean.