Is the item pictured the one for sale? The "new model" looks exactly the same. ***** Thanks for all the replies. I already contacted the seller and the one pictured is discontinued. So if you ordered 1+ ago it is the one in the picture.
1807693
I'm not sure exactly what "new model" you are referring to, but other than a slight change in the Genie logo at the bottom of the unit, this is identical to the one I bought just over a year ago and the one I bought about 2 years before that. I have one on both my house and detached shop and both work great.
1988036
It sounds like the seller you originally purchased from was a 3rd party seller and not Amazon. You just had a bum 3rd party seller. Simply re-order from the seller that has it in stock. You can leave seller feedback. Please don't leave a negative review of the seller on this product page.
1641731
The one I bought looks like the picture-it's flat. That doesn't mean they will sell you the same thing since it's been a long time since I bought mine. Need to ask the seller.
1803218
I didn't receive the one that I ordered from Amazon. I was told it was on it's way, then damaged in shipment. The seller said he was out of stock so wouldn't send a replacement but, when I checked his total he was still showing inventory. So, I ordered mine from Ebay. I would buy another one, the ones I've had in the past were around $500.00 and this one does the same thing.
17121
That is the one I have. I don't know if it's the newer model, but I think that company offers different ones than the one pictured here.
1270846
I did some googling and see what your version looks like. I think you do have the new version. Mine looks exactly like the one in the picture. My understanding is that this model was discontinued, so maybe what happened is they brought it back again and changed the appearance slightly. For what it's worth, I think this is my #1 favorite tool in my woodworking shop. Solid, reliable, and fits perfectly in the hand. I'd be curious to know if there are any functional differences between the old and new models.
172774
I just ordered one two weeks ago and got a relief model not the one on the picture which is relief core plus. It was with one vendor. I called amazon and they said since the vendor posted now is a different one, I could try it again and see if I get the one on the picture. So I reordered it again thru a different vendor. It is due to arrive any day now... So first time, no I did not. I will let u know if I do this second time I do...
1468698
I agree, this is a new model, even I was confused with it. Hopefully Amazon.com will correct it.
530107
Frankly, yes these are all "knockoffs" of eachother, there is no "real one"....many many manufacturers producing almost identical versions. Most of them are awesome. I suspect you were very happy with yours once you saw how it performed, but it is very likely if you ordered another one today it wouldnt be exactly alike, you'd notice tiny differences.
58845
I am assuming you are referring the the current model of this product pictured- as this is an ancient picture and amazon should update to the modern picture current version. There is only one original being produced - only old pictures and listings on amazon.
707529
As far as I know they are not recieving the new updated model and I just base that on others peoples reviews here on amazon..The new 275lm model just came out a few months ago I think...if you ask me I think people will keep getting the old model until they run out.
2013406
The response for confusion is the seller switched models using the same item number. You have verified purchasers of the previous model answering questions about the new model
1304532
Yes picture is right. I think they have one newer model but this model works great in my opinion.
1737070
It is not discontinued. As a seller I ask the same thing as you " why does Amazon show it as discontinued?" We still have them is stock a always will. I tried to update the listing but Amaozon won't let me.
403005
I just spoke with customer service from Bernzomatic and they informed me that this model is not discontinued. There must be a listing error with Amazon.
332039
Yes, I noticed this as well. The picture gives a bit of false advertising. I purchased mine over a year ago so they really have no excuse if the product changed to update that photo.
1612156
Yes, it is the older model. You can tell by the buttons. I don't know why it is being sold as new when it is clearly not the new model. Save the $3 and buy it from an honest seller.