I recently received this product in the mail. After the 45min installation was complete the software will not allow me to register. Whats the fix?
250106
I had the exact same problem when I purchased the product by mail through Amazon! I sent the manufacturer an email directly stating the problem and my frustrations. They sent me a product code with a link to download an updated version of the product. It worked just fine after that. However, it was somewhat difficult to navigate through the settings on their website to do it. As long as you can provide something that shows you purchased the product, the manufacturer will provide you assistance. (If you purchased it through Amazon, it will be on record anyway.) It's a pretty good product overall though as a supplemental learning tool for Spanish! Best wishes! -Charlie
904826
When I try to install this software, I get a message saying something about missing Bill of Materials. Any ideas? I'm running 10.3.9
592667
Dear Rodney, I already sent the recovery software to your email, please go to check whether you get it. If there are more problems,please also feel free to contact with me! Best regards! Lizzy
1518100
That's the first I've heard of having to register your product. I'm assuming though that they would send instructions with the product. If not then try contacting them for instructions. I couldn't find a phone number but email worked. Maybe this is another excuse for them not to honor their warranty. Good luck.
1377159
Hmmmm.....I just got the same error and I can not even open the tray door as well. Did you by chance get a fix for this error or does anyone know what it is? I have done search after search and can not come up with anything. GRRRRRR
1493114
Try the manual download. I had the same problem and after downloading the software to my desktop it worked.
798996
I downloaded the 60 day trial version from microsoft (about 30 min for complete office 2007) and then entered my product code from purchased version. Worked fine!
1002537
Sorry, but that would be a great question for someone much more technical than i, I am just a user and got lucky, but several people chimed in to help and it worked perfectly. Also try YouTube for help installing, it was amazing and easy to do. Good luck.
1797536
Registration, after installing the product. Before using it, it will direct you to register
1171280
Yes, i have the original box, but the problem is that I never got to register the software because the serial was already used by the original owner
1985069
I suggest you contact ESET. It has been several months since I installed ESET and I was given an activation code with my disk. I did not install through a download.
636237
i've had so much problems with login every time i tried. i'm thinking to give it other use!! i bought it due to disccount!
860785
Answer here...im having the same problem who can I call about the install process
772770
Hey man whats up, I never got a question before, but it is supposed to be the software. I just got approved so I will let you know soon, just respond to this message and I will let you know when I do download it
592668
Dear Rodney,I already sent the recovery software to your email, please go to check whether you get it.If there are more problems,please also feel free to contact with me!Best regards!Lizzy
1997295
I haven't been able to register. I bought while wintering in Arizona and have no access to a computer can you help
2251902
Same problem here. Got it installed once but it stopped working. Couldn't get it installed again.