When mine came, the magnet that goes on the plastic tail grip was off. Since the problem is internal, how can I fix that?
2050325
I never noticed a magnet off. I did have some arrive where I had to put the tail back on. I did that and it swam in water. I only noticed the magnets when we had more than one in same tank. I guess if the aquabot after the tail is on doesn't swim, I would return it.
2050326
I can't help you but my 3 fish from 2 different companies died within swimming about a total of 2 hrs. each. NO GOOD.
1530382
You should try the rod first that came with your gun, if not you could risk opening it up or try sending it in for repair
726600
Mine came right off when I pryed my nail under it. If the unit is faced down, I tugged up on the slot on the side. Or, try contacting the manufacturer. Their literature that came with the unit indicated they have good customer service. Sorry, wish I could help more.
1026132
Had this issue but found that the rubber seal on the bottom comes loose so take it apart and make sure rubber seal is in the groove and tighten really well
608182
i had the same issue and it fixed mine. but dont forget the open tray issue could also be a defective laser. if it is just dust then this will work.
740844
Have you tried forcing the coil back on? Mine has come off before, but I was able to put it back on
763810
Sometimes you simply have to trim it out even after you let it calibrate as level. Now if you have full trim and it still pulls then maybe the gyro is fubar and you should get it replaced.
1548547
John, the button cap at the rear unscrews......but, if it was cross threaded at the factory, it's froze on there.It's not worththe postage to send it back......give a pair of pliers a try.
978656
Maybe the magnets are out of line. My cover hasn't ever given me any problems. Maybe you can exchange it for another one that works better. Good luck!
2007820
Spoke with customer service who states this is a relatively common problem that occurs during shipping. Apparently, the magnet cap (inside the pre-assembled body) comes loose and gets stuck on fly-wheel. They gave me the option of having a special tool shipped to my home so I could do the repair myself, or have a technician come to the house to repair it. It will take 7-10 days to schedule an appointment (which I opted to do). They were very nice and helpful on the phone and I await the technician. Hoping for a good outcome. Will post results. Feeling hopeful.
70812
Make sure that the magnet is seated properly in the housing, also make sure the riser tubes aren't loose.
266717
I found this to be friction at the lever assembly and cable. Take off the part that snaps onto the handle. Remove both screws. Separate the halves carefully as not to lose the cams. Spray internals and cable with spray silicone lubricant. Reinstall, test. This is what I did to mine and it works again.
1832218
Try loosening the screws that hold the sheath to the belt loop. That was a problem mine had too. Almost to much retention.
342888
You might have an older one. I believe they updated it by placing magnets in both corners. I just received mine a few weeks ago and it has magnets in both corners, or along the entire edge of the cover-I can't tell.
1842983
I had to clean the magnet connection really good when mine did that and it seemed to fix it.
1745803
Contact the company for a replacement, sounds like a defect. I never had that issue with mine.
665221
Contact the company. I had a packaging issue with my mount and they were super in fixing the problem. When you contct the company, they will have someone call you back. Quick response.