This filter works great and is very easy to install. But, I've noticed when installing the filter that the marks on the filter NEVER line up with the "lock" marks on the fridge. Does this happen to anyone else? Filter goes on EASY, but I'm always...
2013416
Here is the answer we got from Samsung tech who was called to the house when the new fridge water tasted terrible. The filter has to be inserted and turned to catch, THEN PUSHED UPWARD AND TURNED TO ENGAGE THE FILTER COMPLETELY. Then the arrows will line up. We knew something was wrong when there was no water in the original filter when first removed. Apparently, the guys who installed the fridge never fully engaged the filter, and I followed their lead. The filter works perfectly now. We were also cautioned about "generic" filters that are knock-off quality and not able to filter as well or as long. There are duplicate Samsung filters made in Korea that are low rated but look exactly the same. Genuine Samsung filters with a higher rating are made in Mexico. Hope this helps.
651495
I use this filter in line to my fridge icemaker. Suggest you try FILTERS FAST .COM FOR THE . ON FAUCET model and buy from Amazon.
27919
I just went through this issue as well, with the New and Improved filters...as Special Etc mentioned, it was because I hadn't pushed down on the filter enough to create a seal. I could actually see water leaking out the bottom, in addition to it pouring out the 4 holes. After pulling it out, re-inserting it and pushing it down hard, it sat much better and the filtering was back to normal again.
143092
I have not had this issue with these filters. Is it possible the filter slipped out of the slot holding it. I have had no problems with the filter, been using them about 2 months and I am getting ready to replace it with a new filter
1230228
I had the same problem recently and replaced the filter and "flo thru unit" and it work fine now. The entire unit is available through Amazon. I think the "flo thru unit" just wears out over time.
1844885
i am serious when i advise the following: the rubber o rings on end may need a little lubrication... wet them and really push the filter in and turn. if ya have to use some pliers and gently turn to twist. ive changed many filters and as long as filter is correct for the refrig follow what i suggest.
2222804
My first question would be if you primed it according to the instructions that should have come with it (I think they're on the box)? If not, do so. If yes, something I've done to prolong the use of mine is to gently scrub the filters with a clean wet dish cloth. I'm assuming your filtering tap water, but if your filtering dirty water then flow can diminish quicker.
683986
Not sure how that filter gets in stalled. I have a filter I installed before the spilt to the heater and cold so it works on my set up.
2025074
If your filter is collapsing due to it being glued not being stapled, contact the company and they will send you a replacement. It also took me a few times to get the filter lined up correctly so it slides in right. Once I got it lined up correctly, the filter felt very stable.
177078
Interesting. My filter unscrews quite easily. Perhaps give it a better tug. Good luck.
554141
I found the image and checked that way. It was easy to install. The hardest part was removing the casing that hangs it in the back of the fridge (it can be difficult to unscrew).
339166
I ordered this replacement and it works http://www.amazon.com/gp/product/B000B8URLI/ref=oh_details_o06_s00_i00?ie=UTF8&psc=1 I have read that you are supposed to replace the filter 1xper year, but who knows what kind of usage they are basing that off of. I replaced mine after only 4 or 5 months (when I started noticing a considerable difference), but I hadn't realized until afterward that you are supposed to reverse the filter every 30 days. I am hoping if I do that it will last at least a few more months this time.
1439940
I just put a piece of blue tape with the install date on the filter and replace in a year or if the flow slows appreciably (which in my usage/experience takes > 1 year). The filters have gotten more expensive - I used to get them for $70-80 so now I wait longer to replace :)
2262070
Did it crack around the threads? Mine did also after a year or so, probably due to me constantly adjusting the angle and maybe hanging or pulling too hard on the head. I patched it for a little longer use and then eventually just bought a new one after a year or so usage. It was time for a new filter anyway and the whole unit is the same price as a replacement filter. GL!
1041867
I am sorry to read that you are having problems. Mine was very easy to install with a full turn. The placement of the filter at the beginning has to be right, then twist & lock; maybe you should try priming it in your sink. Good luck. It can also be defective.....
2211784
Mine hasn't been working either. I thought maybe it was because the company sent me a replacement filter because this one was out of stock. It had the same "button" you push to get the indicator started but it never changed.
365145
This will happen with virtually any filter medium, for a little while, whenever you first add the new filter substrate.....You can reduce {but not eliminate}this effect , by rinsing the filter media prior to installation....