My t bar is not staying in between its max and lowest settings. what can i do? we just got a brand new scooter for my son's birthday
2034664
Hi Anna, Thank you for contacting us! In response to your inquiry, anytime you are using the handlebar *in-between* the top and bottom height settings, you must tighten the clamp in a particular manner: 1) First, unlatch the handlebar clamp 2) Next, raise to desired height 3) Tighten clamp with No. 5 Allen Key **before** closing latch 4) Finish by closing handlebar latch-- this should be somewhat difficult if the appropriate amount of handlebar tension is achieved Please let us know if you have any other questions, we are here to help-- we have a toll-free telephone number, 888-236-5657, and are open Mon-Fri from 9am to 5pm Eastern Standard Time (EST). Cheers!
2034665
Hi Anna,Thank you for contacting us! In response to your inquiry, anytime you are using the handlebar *in-between* the top and bottom height settings, you must tighten the clamp in a particular manner:1) First, unlatch the handlebar clamp2) Next, raise to desired height3) Tighten clamp with No. 5 Allen Key **before** closing latch4) Finish by closing handlebar latch-- this should be somewhat difficult if the appropriate amount of handlebar tension is achievedPlease let us know if you have any other questions, we are here to help-- we have a toll-free telephone number, 888-236-5657, and are open Mon-Fri from 9am to 5pm Eastern Standard Time (EST). Cheers! Hi Anna,Thank you for contacting us! In response to your inquiry, anytime you are using the handlebar *in-between* the top and bottom height settings, you must tighten the clamp in a particular manner:1) First, unlatch the handlebar clamp2) Next, raise to desired height3) Tighten clamp with No. 5 Allen Key **before** closing latch4) Finish by closing handlebar latch-- this should be somewhat difficult if the appropriate amount of handlebar tension is achievedPlease let us know if you have any other questions, we are... » Read More Hi Anna,Thank you for contacting us! In response to your inquiry, anytime you are using the handlebar *in-between* the top and bottom height settings, you must tighten the clamp in a particular manner:1) First, unlatch the handlebar clamp2) Next, raise to desired height3) Tighten clamp with No. 5 Allen Key **before** closing latch4) Finish by closing handlebar latch-- this should be somewhat difficult if the appropriate amount of handlebar tension is achievedPlease let us know if you have any other questions, we are here to help-- we have a toll-free telephone number, 888-236-5657, and are open Mon-Fri from 9am to 5pm Eastern Standard Time (EST). Cheers! « Show Less
1291865
Don't really know how to answer this question. Can you set it on a higher setting and then manually bring it down??? That is all I can think of. Probably best to call the company and explain to them. Hope that work for you.
961792
Picked one up today and it does the same thing. They should at least mention it in the manual. I wasn't sure if it was normal. Apparently it is. Thanks for bringing this up and thanks for your follow up.
2164712
We had the same problem. Then we realized that we had the bottom metal bars where the top ones go and vice versa. Make sure you have the right bars in the right places.
1687975
Scooters are made to "wiggle" a bit where the bars+fork meet the deck. Pull up on the handlebars, if they aren't secured properly to the fork then you may have to tighten the clamp. Always refer to the instructions that are provided in the user manual before using the product.
970747
if turning using the front handle bar does not give you a small enough turning radius, then do as you would with a car making a Y turn: back up and then realign the front handlebar. You may need to do this twice if your ara is too small. OR: (tricky) keeping your immobilized foot out of action, and bracing with good leg and foot on the ground, lift the entire scooter and re-aim it. This assumes proper assembly, which was a time consuming major challenge; and the brakes did not work and despite repair paid for by me still do not fully work.
561093
Mine is off more then the specs say it should be and there is no way to physically adjust for it. I should have returned it but I didn't.
1402903
I got a throttle cable loosened the throttle above the carb so it springs easy drilled a small hole in it and swedged the cable. I was able to work it well with my go-kart. I got the throttle cable from amazon and the swedges from lowes.
1033449
Interesting thing...I experienced this issue yesterday as well. The wire which opens throttle for auger and connected to the bar which engages it gets a bit loose. Try to pull it with your hand, you will see the difference. That being said, there is a metal plate with holes under the rubber cover on that wire where you can adjust tension of the wire connected to the throttle. Please note it is not easy to do, sometimes, if no one helps you. But it is doable. Let me know if you have further questions.
816197
I have the same issue. It is just one of those things you're going to have to deal with. You can try maybe looking at the owners manual but I have never seen anything for it. Sorry I couldn't help!
1367987
I would first check the X4 for any damage, if ok then go back and recalibrate/reset your controls using the owners manual as a guide. That worked for me.
772033
Try wiggling the wheel on the back, but if recommend returning it. I hated mine.
2061601
Try removing one of the bars inserted into the side rails to make it shorter. That worked for us.
1761826
I had the same issue and what I had to do was recline my back seat in order for it to level out. Sorry if this doesn't help.
381142
We have had our unit for almost a year now and have the same problem. Ours will get down to about 62 or 63 at times but never lower. We have tried it under all conditions, auto, continuous, and normal. If anyone gets back to you with a solution please let us know. Thanks
1353300
I have had this problem also.. could also be why my handle recently came off from the constant up and down. Mine never went down all the wsy just a notch or 2
89119
Is the green light on? If not, you need to unplug and start over. You should gain 1to 2 bars