Mine is fully charged (100%), but the face is blank (looks like it's off). How do you turn on the watch itself (not GPS)?
2020461
Also my watch has been working since I received it from the vendor.There is no way to turn off the watch unless you cut the battery connection, maybe your watch has a battery problem.
2020462
It should automatically come on. If it does not come on, then it's defective.
2020463
Dr. T, the watch cannot be turned off! The only way to "turn it off" is by disconnecting the battery. If the display is blank as you say, it is defective, and you must return it. It sounds like the battery is dead and no longer able to hold the charge.
1185600
There is an instruction sheet with the watch. We returned the 1st on because it did not work properly. They replaced it and sent another. The 2nd one did not last very so we went another route. I was not worth the hazzle to have them replace again.
503972
With the watch on step, press to "On/Off" button. The walker indicator should start to blink. It takes about a dozen steps before the display shows steps. If that doesn't work product is broken. hope that helps.
906747
YES! Changed the battery in my waist strap. It was easy to do. Haven't had to change the watch battery yet. I believe they even have youtube tutorials on how to do it.
1704646
No. I haven't looked at the battery yet. I was hoping that a place that sells more than one or two types of watch batteries might have them. If you know what they look like maybe you could Google it? Wish I were of more help. Let us know what you find out please?
775319
I believe the screen is supposed to 'Go Dark' and can be awakened but I am not for sure. The phonewatch was a gift and since the plan has to be renewed next month with a phone upgrade Cindy has not used the phone. Sorry about the Non-Answer
2189327
I received two different watches both defective the first sent back the second I got through ebay and the seller will not respond back . I'll probably be stuck with it . Good luck
1712829
Well to be honest I'm not sure what you mean by battery since the watch has no screws I can see to remove or place one, the watch turns on by just pushing the button, hope I helped :) the watch is really awesome btw!
2113403
Is it a usb plug? If so you can change the part that goes into the wall. The instructions are simple. Theres a barcode in instructions. Download barcode from the Google play store. Use the bar scan app to scan the bar code in the instructions. Once you scan it the app will appear on your phone. Open the and sync the watch to your phone. After just play around with the settings. Let me know if you have any more questions
445287
Hi I haven't any particular care and I have never experienced problems like you mentioned. Have you checked the cable ?. Also it could be useful clean and dehumidify the port in the watch before retry. BR Francisco
2013698
Make sure its fully charged. I only figures this out after testing it out and seeing very short videos of the test. I know there has been some complaints of malfunctioning, but mine works fine.
523026
You place your forefinger on the side of the watch and wait till it beeps. It has never worked that well for me though
99264
This is a known issue caused by a feature that turns off the battery after the watch has been in the box a long time without being used to keep the battery from going bad. The first fix is to press and hold all four corner buttons simultaneously. Try this at least 10 times. If you see something show up on the display, then the battery is back on and you just need to leave it charging overnight. If you try this a few times and nothing happens, then you have to send it back to the company which will fix it for you. It can take 4-6 weeks to get it back, but once you do, it's a great watch.
2156086
That's a new one. Call their customer service. They were very helpful when we had a problem charging the watch.
2105482
On mine it shows a battery icon. When it begins charging that icon is empty and flashes. When it's fully charged, the icon is full and ceases to flash. Hope this helps.
1032900
Push the reset pin. It's a little hole and the light comes with a little pin that fits it. It was charged when I received mine. Maybe you need to charge it up first if it doesn't work.
845111
I suppose it could be the battery but I'm not sure as this has not happened with the watch for us. So sorry!