Only works if it's attached to my pc ! Any ideas how to fix?
2030442
Hi Greg,The one I bought has the same trouble. I suppose it has to do with the lifespan of the battery. Remember batteries have limited amount of life charges. Every time you charge it is one life less for the battery. Since it happened recently I am still doing some research on how to change the battery without losing the impermeability.Hope this answer was useful, and if my english isn't good its because I am not a native speaker.
104319
make sure your OS is supported..if running in win8 use compatibility mode. if you are using a usb hub try going directly to the computer
193269
See if the pin configuration on your cable matches the pin configuration on your PC. If it does, your good to go. What you may have on your PC is a VGA port and that will not work.
1895155
Try restarting your computer with the usb plugged in. And if it does not work check your desktop for an icon of the keychain and double click on that. However if it doesn't work don't just unplug your device from the computer it could damage it. Go to "File" and look for an option that says "eject" and click that. I apologize if that is obvious to you but, I mention it just in case
590688
Sorry, I am unaware that we have this issue since I purchased it for my work location. I can state that the computers at my location are no more than three yeats old and this was specifically purchased for use on a Windows 7 laptop.
1193799
Its possible that yo might be putting it in the wrong port. Make sure its the input port if that's not the problem it may be defective
1415776
I plugged it up and it worked instantly. Try using a different Slot, look to see if there are any updates. Or restart your computer with the device still plugged in.
1433476
windows 7 should automatically recognize it. if it doesn't then the usb port might need to be enabled or is not working properly
1901232
I simply plugged it into my laptop and it worked fine. You might have a defective unit?
1678877
Well I have only used it with pc. So I really don't know. Wish I could of been more help
2113631
HERE HERE HERE! For some reason, it flat out refuses to work, or if it does theres a lot of static. Not sure if its a mobo or case issue though.
1196872
Check your cables and connections. Mine has worked reliably since I got it. Try googling the problem
1357368
Several possibilities (not an exhaustive list): Push the "connect" button on the reverse side of the keyboard / the USB port where the receiver is plugged in may not be active; try putting the receiver in another port / the perennial "try restarting the computer" / the batteries that came with the keyboard and mouse may be old; try replacing them / finally, try whether the keyboard and mouse work on some other computer
921696
Try disconnecting power supply and reconnecting. if that does not work, I would return as defective due to internal circuitry failure
782604
You can try turning it off making sure that there are no downloads needed for the PC (Macs don't tend to need them in most cases), then if needed and installed or not turn it back on make sure the bluetooth button on the bottom is pressed and the PCs bluetooth is on and discoverable. If it still doesn't see it access the "bluetooth window" (in yourPCs system utilities and try to have your PC see it that way.~Hope that was helpful.
1801007
Can't help specifically, but it is a USB2.0 hub, so as long as your PC connects with 2.0 connector, it should work.
198649
Can you confirm if you got a solution for your problem? I have the same situation, lost the usb receiver and I'm trying to look for a replacement as well. let me know how you figured it out.