My Truman Infrared 1500 SQ Heater will not stay on. Can anyone help?
2019777
If you are using the remote you might want to check the timer setting. if that is not it I heater has a very good customer service department. here is the website. www.iheaterstore.com/
2019778
I have the same issue that you are having with your unit. I have tried their web address listed below, and have had no luck at getting through. Site keeps kicking me off. I have tried every way I know how to make mine work such as moving it away from every piece of furniture out to the center of the room,setting ,checking timers, and still no luck. I guess they are like cars. You get a lemon every now and then in the best of things. I bought a smaller unit from SG, that is a different brand unit, that works great. Good luck in your quest. I hope that you can get it fixed or at least returned.
2019779
I have not had that problem, but this is what I would try. Turn off the heater, and unplug for 15 minutes. Remove batteries from remote leave out for 15 minutes. Replug in your heater, and try turning it on with the controls on the heater. If it stays on the problem is your remote. If that does not work do the reverse unplug everything remove batteries wait 15 minutes, plug into wall insert batteries into remote, and turn on with remote. Hopefully if it's just needs resetting and if so this should do it.Hope you get it fixed
1228016
Not sure what the problem would be. Did you make sure the wire from the panel to the heater is the correct size? I had to run all new wire to mine as the old was too thin.
1492923
Check the red over load button on the back of the heater. Check the power supply of the outlet plugged into. If that checks out ok, it is defective and you need to return it under warranty.
1505896
I'm sorry that your heater has quit. Only the Manufacture can answer your question. I purchased two one year ago. One has just quit and was sent out with the garbage.
1299892
Heater will come on and shut off once temp is reached and when it falls will come back on. Does this help?
421384
Hello, You might try to unplug it from the wall outlet for a minute and plug it back in again. If it doesnt work try it again. If that doesnt help your control thermostat on the front panel on the unit might be defective. I never liked the Lifesmart Heaters because mine was bought defective right out of the box new. It increased my electric bill too because it ran constantly. I will never buy another one again. If you need a new thermostat control you have to take the whole unit apart. If you have some warranty left on it they might fix it at the factory if you ship it to them. My Lifesmart Heater has a help number located on the back panel or check your owners manual. I hope this helps you out.
1769249
Suggestion: my heater did the same thing and I found that the front 'dome' and inside [where the blower motor is >> you will have to take off the outer cover], had a minute layer of dust that the unit somehow sensed. I used a dust brush, clean paint brushes, and some compressed air and blew what seemed miniscule particles away... IT WORKED. [my indoor parabolic quartz heater had the same problem which led me to try this....].. GOOD LUCK
551425
Only thing I can think of is the room is too big for the heater or the internal thermostat is defective.
1177356
Beverly, you didn't state your model or how old the unit, but one common weak link is the on/off switch may be faulty, the second primary failure mode would be the heater coil/thermostat and would generally be cheaper to buy a new one than try and fix. If you have a handyman around he should be able to check out the on/off switch.
1177280
I did a test with my Lasko full circle heater layed it on its side and it still ran. I even let it fall about one inch from the floor and it did not stop running, I let it stay there about a minute. So as far as my heater goes it did not stop running. Other then that I really like it. I hope this helps you out. Have fun !!!
1870992
Mine worked only for a month or two, and the thermostat went on the fritz, so instead of turning off with legs down, it stayed on. Lucky my dog smelled the burning, or could have been a problem! I threw it out and haven't bothered with another. Sending it back wasn't an option for as I am in Bermuda. I see the other answer said it was sent back and the new one has been working for 4 years! Shame, cute idea, though the little scraping noise of the legs going in and out drove me crazy!!
1055310
My alarm light came on and stayed on after couple months of use Doing a search on Google tells me that this is a very common problem for this heater. It is suggested that the problem is in the thermal shut-off fuse located behind the dish (underneath the cap with four screws). This fuse shouldn't cost no more than a few dollars but I haven't been able to find a matching replacement fuse.
322010
Contact customer service I have heard they are very good about replacing defective units, mine is still working without any problems. I have read about complaints of heater unit failing, I'm crossing my fingers my unit is still working okay.
29531
You need to use a lot of pressure on larger end, but then once switched over it should stay on until you're ready to replace again. Good luck!
777094
I could be an overheating issue.....when left in the on position for awhile it generates so much heat it turns itself off. I now have one that wont stay on more than 4 seconds on high and around 30 seconds on low..then the overheating sensor shuts if off. It seems once this happens it will always shut off instantly going forward.
775237
A wire inside has come loose and it is not heating. This is an easy fix as heaters are very simple. 1. Unscrew the bottom 2. Look inside and slip the loose wire back onto the tab 3. Put the bottom back on 4. Happy sealing.
389537
I bought my replacement on Amazon. Check out, Infrared Patio Heater Replacement 1500 Watt Bulb (Gold) (14"H x .5"W x .5"D) Sold by: Mister Patio