Worked perfect for 1 year changed the batteries and now it doesnt work anymore!! Whats wrong?
2033165
I just thought of something else. Cleaning one of the units we have, I forgot to turn on the soap again, and my husband thought it was broken. He did not know that you can turn the unit 'off' by pressing the soap amount dispensed until it shuts off. Might you have done that unawares that it has that feature??
2033166
You probably have it set for zero after changing your battery. You need to fool around with it a bit and will probably discover it was off. Of course unless it's actually defective but both mine have worked without a problem but I too had to replace a battery and it turns off. Hope this helps.
2033167
I hope you did not wash it if you did just buy another they work great for the price
2033168
If you put new batteries in it and then turned it back on and the screen will not come off all the bars or the screen doesn't even come up after new batteries, its dead. I've had one that lasted 5 years and another 6 months. Its basically a cheap electric device not meant to last forever. I just buy a new one and move on. They are great though. Love it in the kitchen!
2033169
Assuming you have the batteries right side up/down, try cleaning the contacts with an alcohol wipe on both - the batteries and the device.
2033170
We had ours for six months then it started going off on its own until it spilled all over the place. We tried replacing batteries and making sure nothing was on the sensor to no avail it still kept leaking all over the place. We threw it in the trash because of mess and frustration. Sorry I was no help to you!
1868612
I'd suggest removing the batteries and then reinserting them and see if it resets. If not, then I think you might as well throw it away. I sent an Email to the manufacturer once about a problem I was having and they didn't respond.
334400
Hi Deana, yes there is always the possibility that it might be broken, but just in case it's not, try new batteries first. If it still doesn't work, then send it back and get a new one.
637807
I've had no issues with mine at all. Try replacing the batteries first then disconnect the clip where it connects together leave off for 30 sec. Then plug it in is what I'd do. Good luck
351849
mine has worked fine for over a year now. HOwever, I purchased one for my son with the same model number and it looks and acts totally different. this unit is 6 months old. It also came with one dead battery. Appears the service charge to resend the unit and or battery was not worth the money so we are dealing with my 2 that work and his one.
51868
You are lucky. Mine didn't last long enough to need new batteries. It was a complete waste of money. Sorry I couldn't help.
872914
I've had to replace mine in the past. Sometimes they just stop working. If it was within 1year of your purchase, they should send you a replacement at no charge.
1406425
If it stops working, change the batteries. You should do that every so often anyway.
792644
This happened to me too. I noticed that the batteries were really loose. I just took a screwdriver and pushed the little metal part of the battery contacts out more so the batteries would be in there tighter, put brand new batteries in it, and it worked. I haven't had any problems since. I'm not sure that's the same problem you're having but this worked for me.
1794343
I have bought 2 one lasted almost 5 years and im on the 2 , change the batteries and see if that corrects your problem.
1427670
If it is a new unit, try a different new battery (as the battery could be defective), followed by a different new unit.If it is an old unit, I would suspect it has failed (i.e. reached its lifetime, say over 5 years), and needs replacement.
834107
Did you change the batteries? We had that happened twice and it is all fixed with new batteries.
528068
Don´t know how long you´ve been using it for. If it is 1-2 yrs max with a minor-moderate usage I suggest you contact the manufacturer. I did it once at the beginning and they provided a great/quick service. If you´ve used it for several years then you have to understand that all batteries have a life. Maybe you´ve drained it a few times and it´s over now.
714391
I had the previous version of this remote and changed the batteries maybe once or twice a year. I've had this one for a few months now and I've not yet changed the batteries even with the garbage batteries it came with. Sounds like you had a defective glo remote (I had one of those and it certainly didn't eat batteries that fast).
540724
I would ask them for a replacement. Obviouslt a problem with the battery. i have found they are either great or duds.
279365
I had the same problem with the one I ordered so I opened up the battery case to see if maybe the betteries were bad or missing. They has become badly oxidied in the case and so were obviously very old. I pried the suckers out with a screw driver, threw them away (being careful not to touch them with skin in case they were leaking any fluids), cleaned the inside with a clorox wipe, and popped some new batteries in and it has worked great ever since. Give that a try and I hope this helps!
993642
Sorry to hear your having trouble brother!! I have owned mine for almost a year and I just checked it, working just fine with the original batteries plus I still have the 2nd pair which they included. The best thing to do is contact the manufacturer, I've talked to them and they have a great customer service dept. I think they will be more than willing to help. Good Luck