ok I plugged this into our system and turned on the phantom power but it does not work I have tried changing chanels and still no go. have 10.3 vdc ?
2021360
The base of the microphone has a blue light on it if it is not lighting up you're not getting power to the mic.
2021361
Mine did the same thing could not get it to work and they would not refund my money
2021362
John, There is a blue light on the base of the microphone, make sure that is on to verify you have good power to the mic.
744364
make sure it is connected to a video source, yellow plug. other than that i dont know. maybe defective? i would try a few different things before sending it back. turn it off then on, letting it warm up, etc
29790
Yes, it does have phantom power; the other answer is wrong. +48V per the official documentation.
460587
Although I read about this sort of thing from some other reviewers, I did not have this problem. I added the charged batteries, turned it on, and it worked. I don't know if there's a remedy other than exchanging the product. Sorry.
1865417
mine didn't work. I got a faulty converter that never worked. sorry can't help.
816842
One review said just plug in and go..I plugged mine in and nothing happened..Can someone tell me how do you get this thing to work...
1104528
I agree with JR, check/swap your wiring/power supply. If it still doesn't work send it back. Quality control on this camera is not good, Ordered 2, one was bad right out of the box.
1961034
Sorry for getting back to you very late...I plugged the AC adapter into the light and it did turn on, but this does not say that it is running off the adapter and not just the battery. I would suspect it was running off the adapter. I could experiment and drain the battery then do this again. I modified my light by replacing the internal 750mAh battery with two external 2000 mAh batteries. Each will keep the light going for about 1:45 mins for a total of about 4 hrs of use. That is good for my long ghost hunts.
2033823
I have a kind of unique setup, I have an HDMI to VGA converter plugged into the output on the switcher going to my projector. It seems the power draw was too much with the converter in the mix and there was no signal on the projector even though the blue LED lit up and I could select input on the switcher. After plugging in the 5v power it is working correctly. So if you have a setup similar to this you might think about the powered unit, I was lucky enough to have a plug laying around to provide power to the unit to get it working.
1410078
I am having the same problem with mine, except mine has never worked. I got the E-2 error the first time I plugged it in. Have you figured out what the problem is?
1248783
that is a power splay if it doesn't get connected maybe isn't right one go to YouTube and open YouTube video and log one how can I connect power splay of your model computer do you have . I hope you get the problem solve .
2182010
I wish I could help you. a friend installed mine as well I have no idea what he did but it works flawless every time.
1707863
Thanks, If I can get/keep a connection I'll try downloading the driver. Already did the power saver. No luck for me there.
956588
This hasn't happened to me, maybe your power or negative source came loose. Check those connections .
483997
You need to get a charger. I didn't use the battery's I ran the wires straight to my phantoms power source
474982
You have to use the XLR cable for the output. Then just make sure your mixer phantom power is on and you're all set. I haven't used mine with a battery yet. Good luck!
380649
The meter was stuck in the red zone for me only when using the XLR output. I discovered that the problem only exists when plugging directly into my amplifiers and not my mixer. I noticed that the amplifier specs explained that those channels put 15V of power thru those XLR channels to power condenser microphones, if need be. When I plugged the Art Tube MP into my Tapco mixer, I had normal readings on the meter, so I'm guessing the phantom power might be the cause of my problems.... just a thought.