i was told that this plastic purple filter is counterfeit and the genuine is the glass blue filter is this true?
2013481
These are identical to the one that came with our refrigerator. I have since ordered a couple of more. We have a Kenmore unit that was mfg'd by Whirlpool. I am completely comfortable that these are the correct ones. I hope this helps. You can get 2 almost for the price of one from the vendor we bought from. Our water here is very hard and has a heavy lime content. I am supposed to get 6 months but so far they have only went for about 3-4 months. Good luck!
2013482
Mine was original and if it was counterfeit they did an amazing job. Works great as always.
2013483
Mine was the exact match to the one that came with the refrigerator when it was new. Now just wanting to see if it REALLY lasts six months. I replaced it April 1st 2014.*Update* 09/14/14 The alarm to order another filter went off on Sept 1st 2014 and I am still getting good tasting water and ice. Seems I will make it 6 months between filters.
2013484
To get to the bottom of this issue I contacted Whirlpool directly about confusion surrounding the spelling error.They confirmed it is a genuine mistake printed on the packaging which you can verify directly on their website here:www.whirlpool.com/-[W10295370A]-1021687/W10295370A/They do not make the old blue ones anymore, just the purple plastic ones now and they may feel lighter initially as they have not yet had water flushed through them.
2013485
I've heard that you can tell if it's counterfeit by looking at the writing on the unit -- the word "disposable" is spelled wrong...typically with the 3rd and 4th letters switched. I think it varies by seller...from the other comments, this appears to be a good vendor, or at least they carry a counterfeit version that works really well!
2013486
All of the filters I purchased from this seller have been Cobalt Blue. Never leaked and water/ice tasted great!
2013487
All indications lead to conclusion that the parts are genuine and work perfectly.
2013488
Wow ! You know Denise.....I never paid attention to the first filter I replaced being glass or plastic?!?! However, I think you are right. These I ordered are plastic and you cannot see through them like the glass ! Thank you for asking this question ! I won't order any more !!!! I am going to try and get my money back !
1521591
perhaps, hate to do that to you, mine was I just ordered and tok a chance, if it one of the filters that has a casing around it, Hardened plastic, oddly shapped, its worth a shot
2054319
Carol- I do think that there is a misprint. When I got my composter it came with one extra replacement filter and it looks just like the 7320 filter. Hope this helps
2228920
I've purchased mine on Feb 2014 and I'm a heavy user of this product. Just recently (a few days ago) i tested the water and it gave me a 8-9ph (the test consists on drops you add to a little bit of water to check the ph, and its color coded: purple bring ph 10 and blue 9 and so on. Mine was blue) you can purchase the filters (pack of 3) for less than $80. Hope this helps
557863
Sorry Arthur...I think you're right! I ordered a spare filter back in June and thought nothing of it. Then, I went to change my filter this morning and the one they sent me was wrong. My old filter has an opening on both ends and the new one does not. Plus, the part number is different. Maybe it's a new design but I'm not putting it in until I find out. Thanks for making me aware of this. I wouldn't put your's in either. Please let me know if you find something out from the company.
653502
Sorry for the late response, i ordered the GE filters but received ULTIMA Brand CBC-10 Carbon Block Filters made in Taiwan. I contacted them and got a full refund and they told me to just keep the filters.
1436469
Annie, this is not a genuine SONY part...nowhere it bears the SONY mark or seal. When I compare the original part with this, there is a lot of visual difference. Having said that, I've been using it for almost two months and it's been working fine.My only disappointment is that it didn't come with the Filter that was promised.
1287892
As far as I know it is genuine. Like the other respondent, only problem I had was with the pump, but I've had that issue before with this product. That problem in and of itself makes me pretty sure it's authentic. I love the product. Interested as well in the organic product...
436775
For years I went with the official replacement. The benefit of that was that it had a replacement filter too.Now, I am trying the CreatorUV compatable replacement. Works fine, but have only had for a month, so I don't know life.
1893792
No. Something may be wrong. Is the plastic it come with off completely? check inside. Make sure the filter is in correctly.
528404
They came in a genuine Keurig filter box so I would suspect they are the real deal. I use one every other month and so far they are working great.
1436473
This is not a genuine SONY part...nowhere it bears the SONY mark or seal. When I compare the original part with this, there is a lot of visual difference. Having said that, I've been using it for almost two months and it's been working fine My only disappointment is that it didn't come with the Filter that was promised.
1939372
What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available." What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use... » Read More What I did was vacuum the actual blue filter thoroughly as it really didn't look very dirty even though I got a "change filter" message. Then I washed the plastic grid piece it fits into thoroughly and let it dry. I reassembled it and still got a change filter message. However, I discovered there is a tiny "reset filter" hole near the top of the inside of the unit where you place the filter. I stuck a paperclip in the hole and pushed, and now it's behaving as if it has a brand new filter! I think maybe if this is done on a regular basis that you can get a lot more use out of this unit, even though the filters are "no longer available." « Show Less
182616
The one I received was a genuine Clairisonic, my suggestion is, if you have any concerns, make sure you check the refund policy in case you have to send it back.
925151
I have the blue and green. Both are the same just different color models. Both have the same filters. Cost varies from time to time and from seller.
1724972
Yes Ma'am. According to Royal Purple's website, 10-2867 is the correct filter.
1949184
Yes they appear to be clones as they came in unmarked packaging. However they were properly individually packaged in cellophane and appear to be an exact replica. We've not had to replace the filter yet as the refrigerator is just a couple of months old