Why does it leak around the seal for the motor housing? This is a ridiculous design. Their is only one way to attach, and it leaks like a faucet.
2032863
Check the O-ring. Also watch for cracks in the "U" tube along the seam as it will suck air and cause the GPH to go way down. Mine started to suck air along the seam shortly after getting it. I contacted AquaClear and they wanted me to purchase a new one even though it was less than 3 months old and still under warranty. Terrible customer support. I avoid AquaClear (and all Hagen) products like the plague now. Both my 30 and 70 models have the same issue and now sit in the very box they came in.... sadly I purchased nearly $200 in filter supplies/media for these as well. I just cut the stuff open and use it in my new filters. Return it if you can.
2032864
Check the O-ring. Also watch for cracks in the "U" tube along the seam as it will suck air and cause the GPH to go way down. Mine started to suck air along the seam shortly after getting it. I contacted AquaClear and they wanted me to purchase a new one even though it was less than 3 months old and still under warranty. Terrible customer support. I avoid AquaClear (and all Hagen) products like the plague now. Both my 30 and 70 models have the same issue and now sit in the very box they came in.... sadly I purchased nearly $200 in filter supplies/media for these as well. I just cut the stuff open and use it in my new filters. Return it if you can. Check the O-ring. Also watch for cracks in the "U" tube along the seam as it will suck air and cause the GPH to go way down. Mine started to suck air along the seam shortly after getting it. I contacted AquaClear and they wanted me to purchase a new one even though it was less than 3 months old and still under warranty. Terrible customer support. I avoid AquaClear (and all Hagen) products like the plague now. Both my 30 and 70 models have the same issue and now sit in the very box they came in.... sadly I purchased nearly $200 in filter supplies/media for these as well. I just cut... » Read More Check the O-ring. Also watch for cracks in the "U" tube along the seam as it will suck air and cause the GPH to go way down. Mine started to suck air along the seam shortly after getting it. I contacted AquaClear and they wanted me to purchase a new one even though it was less than 3 months old and still under warranty. Terrible customer support. I avoid AquaClear (and all Hagen) products like the plague now. Both my 30 and 70 models have the same issue and now sit in the very box they came in.... sadly I purchased nearly $200 in filter supplies/media for these as well. I just cut the stuff open and use it in my new filters. Return it if you can. « Show Less
2138307
You bet it's defective, Our 1st one we have had a year, we have had the 2nd one 7 months, neither on leak so if you can I'd exchange it.
689943
Mine leaks too at the shut-off valve. I had the washers in place and I believe they were rightly used. It seems that there is another washer below the hex nut (which is not visible) and in my case perhaps that washer has issues. I can see water coming out from below the hex nut.I tried several times but could not stop the leakage. I am returning this piece and ordering another one. Let's see how is the other one.
898566
Mike: that can be 3 problems: Float set to high, to many pumps on the primer or a bad gasket.To set the float: take the carb out of the engine, remove the bowl and with the carb upside down the float should be a little bit up from level. ckeck on youtube for a video on how to do it.Try to start the engine with only 2 pumps on the primer.If still leaking send it back.Hope you fix the problem.Marcelo.
753836
I've had mine since November and have never had a leakage problem. Could be faulty?? or over tightened?
2222724
it may be a bad female connector but look at the male connector inlet tip for visible damage, it could be the source of your leak.
1840417
Good morning. It's impossible to answer that question directly... there are just too many variables.... Exactly where is it leaking? how bad is it leaking? and so forth..... That being said, this product solves a lot of problems for a lot of people... It's always worth a try before going to the expense of breaking down the engine for repair. Eric
356076
I would removed both gasket on each side and do it again and tighten it enough so that it does not leak. If it still leak, go to any hardware store and just get a new gasket.
1036951
Amazon asked me to answer this question, but others did it very well. So..."ditto". Great faucet, by the way! I've had mine for several years, with only one ceramic disk replaced to stop a leak. I'm hard on things, so you might not have that problem. If you do, it's not hard to fix yourself, if you have even a little know-how. Enjoy!
1029864
I haven't noticed any particular leakage beyond what chair saws usually look like. Maybe there is a small crck in the cap. If you think it's excessive, try putting washer/gasket on it.
259682
Rob, if you are saying water leaking from where the two housing meet, it is possible that ceramic seal is not sealing properly. make sure to check it again and clear it of all particles. Are you able to put a picture, I was not able to fully understand your problem from your description.
1710609
Where is it leaking from? Are you making sure the lever is closed all the way? Sometimes it can be a little difficult to close all the way
1636513
What is the problem? Looking at the mechanism it is different than the normal cupping setup. There seems to be a a molded plastic piece glued or melted in place covering the sealing washer and red valve piece. Typically the red piece gets stuck. You move it manually up or down using little pressure to free it up. The assembly does not look like it can be removed.
27911
don't know if you're still worrying about this, but in case you haven't gotten an answer: it might be because you aren't pressing down hard enough to create a seal. water may leak through the sides and down into the "filtered" section.
183855
I had the same problem. After using a wrench to get the whole thing off, then used more tools to get it apart, it leaked like a sieve after I screwed it back on. I'd like to know the answer myself because I bought a new one.
379363
Dear Mr. Gillian. Motorkote Hyper Lubricant was designed to protec against friction. Does not has any effect with leaks.
1336590
I had the exact same problem and is was leaking until I really torqued it down. With the extremely course threads, typical for this connection, it was a matter of maybe a millimeter between sealed and not. We chose not to use it. I may try another, thicker, gasket and try it again but I don't know if that will help or not. I have not encountered this problem with other hoses or connections. I was replacing the same hose and connections that was in good use for about two years and never had this problem before. I was replacing the previous hose because the hose itself just wore out due to high usage. I had the exact same problem and is was leaking until I really torqued it down. With the extremely course threads, typical for this connection, it was a matter of maybe a millimeter between sealed and not. We chose not to use it. I may try another, thicker, gasket and try it again but I don't know if that will help or not. I have not encountered this problem with other hoses or connections. I was replacing the same hose and connections that was in good use for about two years and never had this problem before. I was replacing the previous hose because the hose itself just wore out due to... » Read More I had the exact same problem and is was leaking until I really torqued it down. With the extremely course threads, typical for this connection, it was a matter of maybe a millimeter between sealed and not. We chose not to use it. I may try another, thicker, gasket and try it again but I don't know if that will help or not. I have not encountered this problem with other hoses or connections. I was replacing the same hose and connections that was in good use for about two years and never had this problem before. I was replacing the previous hose because the hose itself just wore out due to high usage. « Show Less