What color is this gel supposed to be? Mine starting out from the bottle clear but now it is black. Is that normal?
2042685
The same thing happened to mine, the change in the color of the gel was too drastic for me so I threw it away.
2042686
I have been using for months, and gone thru 2 bottles. It should be clear! something wrong with black color, and I would definitely send it back and get refund.
2042687
Should be clear. After a period of time I think it goes bad. Mine did that very quickly and I tossed it.
2042688
My gel is clear. I don't think bye to black is normal. I suggest you call the manufacturer and log a quality complaint call.
2042689
Mine was clear; it's not uncommon for these types of creams/gels to turn color after a while (I have another one that was white and now is brown). I don't know what it means once the color changes - is it less effective? Is it dangerous? I would call the manufacturer if I were you.
2042690
No. I've had mine for 4-6 weeks and it is the same color as when it arrived; clear.
2042691
It was clear. It did not work for my dark spot so it is in the back of the drawer and I need to throw it away.
2042692
Hello, how long have you had the bottle? I've only been using mine for almost 2 weeks now and it is still clear. It does have Hydroquinone which oxidizes easily by the air and can turn a brown color, does not affect the bleaching effect...but this bottle is pretty air tight. I've had a 4% prescription strength in a tube for over a year now and that is still the same color. As far as a black color I have no idea...sorry
2042693
Yes, the gel should be clear but over time Hydroquinone can turn the gel a dark color. My gel was clear for about 10 months then it started turning dark. I threw it away and ordered another bottle.
339204
It should be a gel, not liquid. There is a spray version that I know of, but this one is definitely a gel. You should return it or talk to Amazon or the seller, if not Amazon.
423511
It's neither... It's kind of like a cloudy fog color. You can definitely see the level of liquid in the bottle... you can even see the color of the liquid... but it's not clear like glass.... it's "foggy". I guess like FROSTED plastic. I hope that makes sense.
518207
the serum is usually very light in color when new. by the time i reach the end of the bottle, it's a darker more tan color. i assume it darkens as it 'ages'. if a new bottle is a darker more tan color, maybe it's old?? that would be my guess.
350924
My bottle says softgels and that what they are. Mine are orange in color, and not a cap..
2109446
Mine is CLEAR. I have ordered twice and both bottles have clear serums. Two week update: The remaining serum in my first bottle has turned very slightly yellowish. I think this is because of exposure to light, so I am taking care now to store the bottle away between uses.
1072460
The bottle I received is clear as water and I definitely am seeing improvement in my skin. The lines in my forehead or most definitely fainter and the lines going up from my lips are fading too. But I had read somewhere that combining pure hyaluronic acid serum is what makes it all work. As to the vitamin c serum not being clear I would definitely return it and insist on an exchange. Now the brand of vitamin c serum I got was Cosmedica and the hyaluronic acid serum as well. Just make sure you got that brand. But I sure wouldn't use it if it's colored in any way. Sounds like it might have gotten contaminated somewhere. The bottle I received is clear as water and I definitely am seeing improvement in my skin. The lines in my forehead or most definitely fainter and the lines going up from my lips are fading too. But I had read somewhere that combining pure hyaluronic acid serum is what makes it all work. As to the vitamin c serum not being clear I would definitely return it and insist on an exchange. Now the brand of vitamin c serum I got was Cosmedica and the hyaluronic acid serum as well. Just make sure you got that brand. But I sure wouldn't use it if it's colored in any way. Sounds like it might have... » Read More The bottle I received is clear as water and I definitely am seeing improvement in my skin. The lines in my forehead or most definitely fainter and the lines going up from my lips are fading too. But I had read somewhere that combining pure hyaluronic acid serum is what makes it all work. As to the vitamin c serum not being clear I would definitely return it and insist on an exchange. Now the brand of vitamin c serum I got was Cosmedica and the hyaluronic acid serum as well. Just make sure you got that brand. But I sure wouldn't use it if it's colored in any way. Sounds like it might have gotten contaminated somewhere. « Show Less
2030493
My bottle was all liquid, applied easily with the sponge applicator and dried quickly, That was two weeks ago, it still looks fantastic. It has not peeled or rubbed off, all the green, moldly finish is gone. You must have gotten an old bottle. The product did what it proclaimed and is the best product I could have bought. I would contact the company. It is all I said it was, so sorry it did not work for you,
1033019
No, that is not normal. It should be white, and it has a thicker consistency than hand lotion or conditioner. Definitely return it. Im sorry you got a bad batch!
683173
Always been kinda dark the whole time I've used it and inside the cap. I think it's just drying out?
241491
I just received mine and it is almost an orange color. Definitely not the clear liquid it was last time I ordered it.
448039
No, it's supposed to somewhat of a clear or cloudy white color but not orange. Unless I'm mistaken, maybe I have an oxidized product but I've ordered 3 serums now and from what I read they should have a clear or cloudy color to them.
1691385
Hi, the bottle I purchased it was cloudy. I didn't even notice it was clear in the picture. It is thick solution. Nothing is wrong. I have used half the bottle and have purchased a second bottle to have on hand. Hope this helps.
235339
Mine is clear.. I am not sure if the formula has change but I am happy with the results :)
872709
Hi Bridget We ran out of white bottles so we had to use black bottles for some batches.Besides the color of the bottle, the rest is exactly the same.
32084
The liquid should be a translucent blue-purple like color; the color is very settle. The texture is very similar to light weight hair styling gel and has a menthol scent to it. If you let some of the liquid dry and crystalize around the lid you'll see the color.
690599
I questioned that also, the reply was no! It was suggested I buythe one with crystalline. Almost finished my first bottle, sometimes I see a lot more color. I'm not there yet, stilloptimistic though. Wish you all luck!