1) Is there a way to retrieve the cork if it gets stuck? 2) Does this product come with a warranty?
2041552
I have had corks get stuck inside the unit. It just spins around and around when pushing the button to expel it. However, I finally figured out that if that happens, you just need to insert something in the cylinder to put pressure on the cork while you are pushing the button to expel it. Hope that helps.
2041553
When my cork gets stuck, I usually get some pliers and pull down while using the extraction button on the opener. This always gets the cork out.
2041554
Hi - to retrieve the cork, simply push the button on top. It's surprising how fast it comes off. I hope this helps.
1158436
I measured one of mine: 5/8 inch diameter at bottom to a little less than 3/4 inch diameter at top by 1 3/8 inches long. The one I measured also is not perfect--its straight up and down on one side, angled on the other if you can visualize that. Still works as a cork. Hope this is the info you were looking for.
2135920
The Wine Opener has dealt with all types of corks. I have had no issues or problems with this device. It has preformed very well.
801568
What's not clear is what the current position of the opener is. You have to readjust your grip if the cork is not coming up when lifting the handle. Can you send more detailed information?
1619208
Glad you got the answers you needed. I keep a pair of tweezers in the utensil drawer. This is beneficial in relieving a stuck cork.
828904
Very easily. Just lift the handle and the cork is released from the device itself. Smooth as silk. I love this thing!
1027616
Wow, I am shocked! This is the best wine opener I have ever owned. I have no idea on warrenty, since it didn't cost much
620605
I purchased this for my husband and we have used this on several types of corks both long and short. We haven't had any problems at all. It even releases the cork right in your hands. We love it. Hope this helps.
754621
The bottom of the bottles comes off - to get the cork out, you have to remove the plastic seal on the end. It is fairly easy to push the cork INTO the bottle. Several recipients did get everything out through the small end, and boy did I hear about their struggles.
1619206
You need a small Philips screwdriver to remove all of the screws, and once you pull apart the body use the screwdriver to push down the cork while pressing the 'up' button that would ordinarily eject the cork. It's a pain in the neck to do, yet possible with patience.
2150848
I have opened several bottles of wine with various type corks and have no issues with cork particles. Sounds like the bottom of a cork is drying out. Store bottles on there side to prevent the cork from drying out. Enjoy!
890320
Sorry, I did not purchase this item. My cork holder is in the shape of a wine glass and I just drop the corks into the top. Janet
2091968
it's a 1 year limited warranty but i had my first one about a year & 1/2, so i think it depends on how often it is used, i use mine frequently ! i backed up my last order as it's the best wine opener i've found ( so far :)
2070756
The cork is not secured but I think its big enough for it not to be lost. I havent had a problem so far.
1977088
I disassembled the wine opener. There are 4 Phillips head screws covered by rubber plugs on the back side that you have to pry out carefully. Then there are two screws on the end. Remove the screws and the wine opener will be in halves. you can unscrew the cork from the wine opener and while you have it apart, slide the contacts for charging down or bend them a little with a pliers. If you re-assemble the wine opener, it might charge and work again. Still underpowered but it might work.
1326200
Sorry, I can't help you with answers to either question. I can tell you that it looks good, has a reasonably tight seal and serves our purposes quite nicely. Our purpose is to pour cheap wine into an expensive decanter. Why not try the vendor or manufacturer?
1362868
Feel free to contact Air Cork directly at anytime. We will ALWAYS make it right. Please reach them directly through the contact button at aircork.com or email eric@aircork.com