Why does it burn up when you use the supplied power adapter ?
2043804
Mine works just fine, sorry you are having trouble. You may wish to check the polarity and voltage from the power adapter. Should be about +5vdc to the center of connector.
2043805
It's under powered, if you plug in a few things and they have more than the rated amps it just gets really hot and then stops working.
2043806
We'd like to know too - we just bought a second one and 4 of the ports stopped working within the week!
2261993
If you had it plugged into a computer it probably used the power from that. It didn't work for me without the adapter being plugged in. If you don't need it, just put it aside just in case you do at some point.
729377
I haven't had that issue. It sounds like you have a faulty adapter. I would try to RMA it.
1326997
I have not experience any problems with this power adpter. Can't help. Follow David's advise.
1608893
The one I bought seems to be just warm and not hot to the touch. Temperature seems to be like other laptop adapters I have.
2222096
Sounds like the adapter blew. If the green light is out, that has to it. My guess is they would send you a new adapter.
1559030
This is also a fail safe if you have too many volts going to the unit. Are you using a stock adapter or a different one you purchased?
1494000
My power supply is similar and I have been using it for about a year now with no issues. I also use dual monitors. I'd at least try it out.
620490
I've had this adapter for two years with no problems. Check your USB cord, maybe not plugged in completely ?
2080554
No problem with mine. I only use it with a power supply, and it works perfectly.
722662
i have the same problem... i think the adapter is damage. hope amazon don't refuse to take back or exchange.
586678
I have not idea? The power supply is pretty nice and I am very happy with it but I am only using it on at P7-300.
1786861
Unplug the power adapter from unit, leave it unplugged for about 5 mins and plug it back in. This procedure has worked for me
822647
I believe I answered this once. The item you mention does not have a power adapter and does not work well with one. Plugging in a powere adapter seems to interrupt the output. It is strictly a portable battery powered device. Deric
1279012
This is not a question. You overheated it. Use a lower power for a little longer and you will reduce the likelihood of overheating.
2263703
Do you have an adequate power supply for the device? If so then it may be defective.
1509476
I have not had to do that. All I do is apply power and it works just fine. Yours must be defective.