all of a sudden my steps aren't recording why
2045476
I would notify the help desk on the fitbit site. I had one break from too much moisture. It should be under warranty if you have had it less than a year. Otherwise, they will probably give you a deal on a replacement.
2045477
I wish I could help you. I have the same problem and have not been able to find help on-line. I reset it a couple times but that did not solve the problem. Fitbit has a phone number but all I get is a recorded message 1 877 623 4997. Good luck!
2045478
I wish I could help you. I have the same problem and have not been able to find help on-line.I reset it a couple times but that did not solve the problem. Fitbit has a phone number but all I get is a recorded message1 877 623 4997. Good luck!
2045479
Android users can download this free app. It works very well for basic steps and distances and keeps a log. https://play.google.com/store/apps/details?id=jp.gr.java_conf.kino.walkroid&hl;=en
1972372
All I can think of is you might need to try "rebooting". There is a tiny hole in the bottom of the camera (inside the place where you would screw in a tripod). Try sticking a paper clip in the tiny hole a push for about 5-10 seconds. Mine has frozen before and that resets it. Do that, then try hooking it back up to your computer.
1432411
Sounds like a problem with the tension cable. there is a black knob under the stepper, play around with it to see if it helps.
1452055
Have you tried factory reset? Would recommend backing up all your pertinent data on your computer first. Good luck!
249207
Hi, actually the Auto / Manual Track button did not work so it wouldn't record. I sent it back. But I am thinking of trying a new one because it really is a nice unit.
1787250
be sure it is not in silent mode. That is on first menu page at bottom left. Then the light menu should show up in the record settings menu
1592199
It could be a software update. Or it could be your hard drive is going. If you are still within warranty get it checked out asap.
616080
If it were me, I would try unplugging the console module to clear and reset the entire thing. Good luck
2206000
Mine did the same thing. Another user posted a link to this video in the comments. Following these steps got mine working again, and I now do this every 3-4 months (or more often as needed): https://www.youtube.com/watch?v=TYyTFv_u3Sw
1339396
I don't think you are doing anything wrong. I would guess the rods that pull that step flat are disconnected. I've never had that problem, all 3 steps work ok.
724570
I wasn't able to record any paranormal activity in my home. Your results may vary
1923064
I had sent that unit back within a week!...Mine wasn't recording right and I don't remember much now about its funtions. sorry I couldn't help!:)
133070
As other posters have commented before you disconnect battery, make sure you press record off. If this still doesn't record a file, reformat the sd card and try again. Also do not remove card while copter is powered on. If none of these fix the issue then there is something wrong with the copter
1226017
I no longer use this tracker at all--keeps wrong steps and little else works except telling time. I've not owned it over 8 months
1440318
Look on the base bottom there is a reset button. Same thing happened to me : )
190776
email the company and tell them what is happening.I had to do it with ours. we also were having problems with intermittent alarm going off when there is no movement with cameras. the company has been great in helping us and repaired and or replaced them. that is the only thing I could tell you to do. but overall I did not think that there would be so much wrong. return the whole thing if you can.
822431
try reseting it... if it doesn't work then it might be a problem with the device.