My steamer reaches a certain temperature, produces steam, then the high/low light goes out and I don't see any more steam. Is this to be expected?
2051566
I don't think so. Mine continues to produce steam until the timer goes off. Sounds like a malfunction. I guess maybe make sure it's got enough water (seems obvious, I know). Other than that I'd call the company!
2051567
The light on ours goes out when the top water reservoir goes empty and the bottom water reservoir drops below a certain level. I then turn the machine off, refill both reservoirs, then turn machine back on. I use both switches only to start the boil, then I turn off the high switch. It still boils but uses less energy.
2051568
my steamer does the same,, i was very disapointed because it happen right in the first use,, i fell that it was just a wait of money,,please help
2051569
It depends. Mine stopped once when my water level was too low. I would keep an eye on the water level
2051570
My light has never gone out. However, the steam cycle is on until it gets to your heat setting, cycles off for 1 to 2 minutes (steam dissapates/no more steam) and then cycles on again until it gets to your heat setting. I would compare this process to your home heating or cooling. The furnance or airconditoner works to get the home to the desired tempature; once the tempature is achieved it cycles off but cycles back on to get the home back to the desired temparture.
2051571
I haven't experienced that myself, and I don't believe that should be expected. I would contact the seller and see what they say.
907886
Same thing happen to me. You can not use this machine in this conditions, you can burn your face. My steam machine is sitting in my basement. You need to call the company to see if they can replace the item or refund your money.
1774733
If you mean no luck = no steam, check the hole in the bottom of the unit to see if it is even open. Mine was sealed shut with some type of plastic. I took a very small drill bit and with hand turning only (I did not put it into an electric drill) I was able to drill out the plastic and open the hole. Then my steamer began to steam. If water cannot get into the hole, steam cannot be made. I too owned a Caruso and this one works the same. The rollers steam up in seconds and by the time I have put one into my hair the next one is ready. I hope you are able to get yours to work!
1345361
I am not sure what the temp of the steam is but remember that there are different settings. I would recommend starting with the lowest setting and working up to the steam setting you need to get the job done. The steam adjusts in seconds so you don't have to wait long to know if you have the correct setting you need for the job.
1849588
Irfan- I have been using this type of steamer for years and have never had this 'wet area' problem that you're having. depending on how long you have had the unit, I would take it back to where you purchased it (hopefully you still have the receipt?) as defective and exchange it for another. Hopefully you won't have the same problem. Sorry I couldn't be more helpful. Good luck
1489141
I'm dissapointed. The steamer I bought cannot work absoultly. Steam cannot come out. Since it is not expensive and it is too trouble to return or exchange, I don't want to pay attention to it anymore.
1327587
Mine stopped working also as seen below. Lights on and no steam. Emailed the company then decided to use a syringe and push air through upper tube. Did it twice and steaming!
1038504
The hot steam does not work again. This is my second unit. I am returning the steamer and buying something else.
1578144
Steam does not come out if you are not pulling the trigger. The pad however is wet so getting it completely dry isn't really an option unless you put on a new pad. The other day I dropped the cleaner tank and didn't have an issue using it to help clean that up.
35763
I plug mine in and a blue light turns on. I pump the handle a few times after a couple of minutes and I can hear the slight "hiss" of the steam. By mopping back and forth, I pump the handle and keep the steam flowing. If I were to dragged the mop off in one extended direction and then another, I would not be steaming but just regular mopping. I can usually give the handle extra pumps to see the steam. I usually prime the thick, shaggy purple duster with a little extra water directly on the floor or fibers to get the mop moving well. I also flip the mop over to use the top if the bottom gets messy (so the mop handle looks backwards). The steamer works just fine that way too, as long as I continue to pump and keep water in the reservoir.
922042
Not tottaly shut off, the steamer stop to came out, and starts to blink a red light.Yes you can choose just one color for the light.
721753
did you ever get your steamer to work. I have to keep hitting the reset button. It only last a couple of minutes and the steam quits again. Someone said I may need a new thermostat. Just wondering if you found a fix or tossed it!
2126198
I haven't experienced this. Is the water level getting low or have you noticed that the "Steam Ready" indicator light is off (meaning that you have used up the available steam and must wait for the unit to build up steam) ? Other than that, I can't think of a reason for the situation you describe.
167952
You should hear the steam, but not necessarily see it. The floors don't get wet, the heat dries them pretty quick. Make sure you push the button all the way to the top.
428778
I've had the same issue! I had the machine only 2 months before the steamer wand stopped working. I was worried this could happen so have been very careful to make sure I clean the machine while it's still hot to avoid any clogging. I even ran the machine several times with just hot water and I still can't get it to work. It has been out of commission for 3 months now.
613030
Did it overheat? Perhaps the steam cleaner is drawing too much power? You should check the wattage of the steam cleaner. It is best to have a voltage converter that is rated at more than the wattage of the appliance. Also, check the back of the transformer to make sure that you have set the voltage selector correctly.
1234803
Probably missing adding adequate oil and/or butter to the mix, and spraying the hot iron with lubricant such as PAM. Or maybe it needs more time. Green light is essentially worthless, I took it apart and removed the temp contral. Wait for steam to end. Forget the green light. One few if only Cuisinart's hugh failures.