If bought on Norton.com, Symantec provides free 24x7 chat, and phone support for 1 year. Do I get the same if I buy from you/Amazon?.
2043243
I know that there is phone service available any time if you get infected by a virus or spyware. Although, any other technical support is suppose to be handled through their online support.
1556852
You have to purchase 1 year of support. They have an 8x5 option or a 24x7 option. I would be cautious before purchasing this item. Everything is an additional cost, support is necessary, and in my experience (especially with content filtering) it doesn't do what I was told it could do. Also, paying for support doesn't free you from the pain of waiting through extremely long hold times to speak to someone.
1081404
just free trial for MS office 2010 and 2 months of Norton Internet Security. There is some HP stuff but nothing of any real value.
140137
You should see if you can upgrade THAT to Norton 2013 by now. If you have an existing Norton subscription you can upgrade the software by downloading it from their site free of charge
1197349
Not 100% sure, but it is a more advanced version. I suggest going on Norton's website where they have a video of what the differences is between the two. I may have even seen the video on Amazon. Their video convinced me to go up from the regular anti-virus to the security for more protection with internet buying and banking. Hope this helps.
213949
All Norton products come with a security code that needs to be entered before the product can be used. AS long as you have that code the license is valid for one year after installation. Hope this helps....AMaBargain.
477361
yes but fromy experience, I have had one for 2 years & support suckss. I use mine now only for internet calling. If you are trying tosave money, go with Magic Jack. One time $60 charge for hardware & 6 months free service with yearly cost of $30. It costs $60 a year to renew the number plus 2.3 cents a minute to talk. Big difference. My Freetalk probaby ran me about $120 a year and I would get roaming internet calls from scammers all hours of the day.
591108
I had a similar experience. I reported it to NetTalk customer service several times and they never did get back to me. Searching the internet I learned that the 12 month subscription is only included with devices purchased directly from NetTalk or from one of their authorized sellers which evidently doesn't include the Amazon seller(s) that you and I bought our devices from. Unfortunately I learned all of that after the Amazon window for returns closed so I was stuck with it. To make matters worse I had paid them $19.99 to port my phone number and they used the credit card information from that transaction for an automatic renewal after 60 days. I reported that to customer service as well and never heard back from them. I explained all of this to Amazon customer service so that they could correct the information on this listing but nothing came of that either. Return the device to Amazon right away and look into the other alternatives. I got an Obi202 here which has given me free service with Google Voice however that is ending in March so I need to look for another VoIP provider. (Unlike NetTalk and MagicJack the OBi devices are unlocked so you can use them with other providers.) The Ooma devices look very promising- Amazon is selling them for $115 and there is a monthly charge of $3 to $5 to cover govt fees for the calls. http://www.amazon.com/Ooma-Telo-Free-Phone-Service/dp/B002O3W4LE BTW with the NetTalk there was a 3-4 second delay between what was spoken on one end and what was heard on the other. You had to talk real s-l-o-o-o-w to avoid utter confusion. I had never noticed that with the MagicJack+ I had used for a year (I thought that was the absolute bottom of the barrel but I learned otherwise. :-( )
1318690
I'm also looking for this upgrade but I have a feeling we've been given bad information. I don't see anywhere on the VMware website about a free upgrade for recently purchased product. Only a paid upgrade. Chris L, where is it that you are entering your serial number online?
618787
How much is it? There's one that cost a little more that is the 12 service. Go to Nettalk.com, they now have customer support 7 days a week
2237362
I was interested in knowing the same. I contacted their online support and here's the transcript of the chat: Sunday, September 04, 2011 11:03:54 AM (9/4/2011 3:03:54 PM - GMT) Welcome to chat.parallels.com, Nitasha M. will be right with you. Nabeel Sheikh: We have just created trouble ticket for you. Ticket number: #1206266. Nitasha M.: Hello, Nitasha M.: Thank you for contacting Parallels Customer Support Nabeel Sheikh: hi there, as of today if i buy parallels 6 from amazon.com would i be eligible for free upgrade to 7 ? Nitasha M.: Yes,you can go ahead and purchase from amazon.
967570
No, not that i remember. they may be a free trial or something. I´ve always gone with AVG free protection. check it out
2239999
No. I have been a user of Norton security products for well over 20 years and Symantec since 1988. I have used Norton personally as well as professionally and have NEVER suffered from downtime due to a virus. Professionally, includes 16 file servers and over 350 clients (PCs.) The 360 Multi-Device will cover 5 individual devices (i.e. PC, smart phone, tablet in any combination. For your home network you have everything you need. Keep in mind that you can always add security to any network but this will do the job alone. Just keep it updated. Hope this helps!
250351
yes, it comes included with one year Tech support provided by FingerTec directly, even you purchase it from Amazon. They have a great support team and they help you remotely via team viewer. they can be reached at 1800 921 4270 #2
450610
I use Norton Internet Security 2009. I had an extra license as you get 3 with each purchase. I got it for $20 via pricegrabber.com. At the time, only a few security suites support 64 bit vista.The 2009 version doesn't slow down your system like previous versions of Norton. For sure, someone will say it's a resource hog. It's simply not the case for the 2009 version.
1592552
Yes.. It has It comes with Norton trial for 30 days. But I use Microsoft Security Essentials and Malwarebytes. Microsoft is free and Malwarebytes is $24.95 for a lifetime license.
1054702
It is basically only Amazon guarantee. The product has no serial number so you cannot register it. You can get 30 days of email support with valid proof of purchase. No telephone or chat support.