Has anyone had problems with the screen turning off while you've got a few browser tabs open, such that you need to re-boot all over again? I've had mine for over a year, have been pleased with everything except this feature, which is fairly disruptive to using the tablet and having to constantly stop and re-boot. Please advise. Thanks! Has anyone had problems with the screen turning off while you've got a few browser tabs open, such that you need to re-boot all over again? I've had mine for over a year, have been pleased... » Read More Has anyone had problems with the screen turning off while you've got a few browser tabs open, such that you need to re-boot all over again? I've had mine for over a year, have been pleased with everything except this feature, which is fairly disruptive to using the tablet and having to constantly stop and re-boot. Please advise. Thanks! « Show Less
724755
this sounds like a memory issue .. seems the more tabs u have open , obviously more RAM is getting used up . so much so that when you use all your Ram memory up it causes the tablet to freeze, force close, or reboot. Id suggest trying a task killer as well as a Ram optimizer. You can download them from the google play store. Hopefully this fixes the issue. Goodluck.
2028030
Haven't had that problem. Mine wouldn't boot up when battery was low. Have you tried keeping the LePan plugged in while using it to determine if it is a low battery or bad battery condition that you are experiencing. It's a great device for the money!Mark
791408
They run a little hot,and after switching tabs a few times the screen would start to flicker i was putting it on a test run(you only have 15 days to return electronics and wanted to see if it could handle the work load and that's what i came up with so i returned it,and got another brand) on gateways behave it may have just be a bad laptop that got through but i wasn't going to try another one.I also believe gateway was recently purchased by "Acer" and is not a bad brand I have a "e-machines" laptop that is also made by "Acer" and haven't had any problems with it (it's about 4 years old now)So it may just be the manufacturer when i tried the gateway it was still under gateway maybe Acer will do a better job. They run a little hot,and after switching tabs a few times the screen would start to flicker i was putting it on a test run(you only have 15 days to return electronics and wanted to see if it could handle the work load and that's what i came up with so i returned it,and got another brand) on gateways behave it may have just be a bad laptop that got through but i wasn't going to try another one.I also believe gateway was recently purchased by "Acer" and is not a bad brand I have a "e-machines" laptop that is also made by "Acer" and haven't had any problems with... » Read More They run a little hot,and after switching tabs a few times the screen would start to flicker i was putting it on a test run(you only have 15 days to return electronics and wanted to see if it could handle the work load and that's what i came up with so i returned it,and got another brand) on gateways behave it may have just be a bad laptop that got through but i wasn't going to try another one.I also believe gateway was recently purchased by "Acer" and is not a bad brand I have a "e-machines" laptop that is also made by "Acer" and haven't had any problems with it (it's about 4 years old now)So it may just be the manufacturer when i tried the gateway it was still under gateway maybe Acer will do a better job. « Show Less
1786360
I am actually experiencing the same thing. I sent amazon customer service a message and I am waiting for a response. I think its a glitch in the tablet. I purchased 5 Tablets and only one of them is giving trouble.
375110
I have had black screen a couple times, but my problem is screen freeze or lockup so have to do a forced shut down, which I hate to do. My main problem is mouse cursor freezes, most of the time if I wait long enough it starts working again. So I bought a $40 mouse this time instead of $20 and the problem is still there. These same problems was also on my previous Toshiba and finally the techs gave up and said we can't help you.
1423000
Every once in awhile my tablet would freeze, but only after a significant amount of constant use. Does this person have alot of apps downloaded? There may be a virus or it also could be the internet signal. Can you tell me more about the specific of what its doing and the problem? I may be able to try to help. Cathleen Garcia
1834258
I had the same problem with one I bought around Christmas time. For that one I returned it. However, now my screen quit and I can't get tech help. At all. Nothing. If I had to do it over I'd return it and run.
933156
Hi, Valeria. I'm happy to say that after I purchased mine about 2 mths ago and installed my screen it was up and running perfectly and still is.
2005515
Yes and No. I first noticed the screen going off all the time. So I went to system settings and clicked on "Display" and then "Sleep" and up'ed the time to 5 minutes. No problem then except it dimmed down occasionally and just a tap got it back....Jamie Jansen
1229449
To fix this issue, get a hammer and beat the crap out of it until you feel better. Then, go out and buy a tablet that actually works. I bought 3 and none worked 6 months later. The company does not respond to emails and their phone customer support is non-existent. Worst waste of money I have ever spent. Do yourself a favor and trash it. It's not worth the heartache trying to fix it. Also, the boot manager/menu is non existent. They won't tell you how to access it and no combination of keys work. Good luck!
1469772
This is a problem I had as well. I called my Internet provider for tech support. Turns out it is an issue with the tab let's software. Contacted them. They were to improve this. Only solution offered was to make sure you completely power off and restart each time. Also to go into apps and clear caches and reinstall apps. Which I did every few days! I finally gave up and got an iPod.
1453831
Hey, I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies.
727638
So far I have had no issues.The only 'inconvenience' I have found is that if you turn off the keyboard and tablet, you may have to 'un-pair' devices and 're-pair' them...If this doesn't fix it, then I would contact the seller.
1504504
The only soultion I can really offer is just making your screen auto-turn off after a few seconds. I noticed that problem as well, though I don't mind it because I'm actively using the dock to display temp, speedometer, etc. so I don't really turn off the screen.And of course, you shouldn't have to, as the battery should be charging while it's docked.
56348
With my Galaxy S4, I find the screen repeatedly going off and on. It used to do it just went it was nearly fully charged, but lately it has been doing it more frequently. I've pretty much stopped using mine because it wakes me up at night. This is a know issue with them and is listed in the FAQs on their website. Customer Support emailed me to say they are working on it and will have a new product in 4-8 weeks.
241720
How do you hide the touchscreen turn-off display button. When the off button is displayed on the screen and you accidentally brush against it I turns the touch screen back on and you take many unwanted pics as you keep brushing against the now turned back on screen
850465
Had the exact same problem E-mail customer service they will mail you a start-up card that supposed to restore the tablet back to factory default setting. However I opted to return mine for a refund I could never fiqure out how to display my 3D pics and vids on it , since that`s why I bought it to begin with. But if your happy other wise with the tablet give the start-up card a shot. Good Luck....Al
1613361
Irene I wish could answer your question. I had to send my tablet back because of the flickering of the screen and charging problems. I didn't have it long enough to check what it could do