Is this product kept cold during shipping?
2042257
Probiotics are not shipped refrigerated. However, please be assured that when a manufacturer formulates a probiotic, they are aware that the product will not be able to be refrigerated 100% of the time. The manufacturer knows that products will not be shipped refrigerated, therefore there is a very decent amount of time allowed so that a product can be shipped and still exceed its potency. Please also be assured that this product is stored at our Swanson facility under refrigeration at all times. As long as your product is sealed and not in direct sunlight, its potency and integrity will not be compromised.
524472
Probably not. Most places don't send it in a cooler. It needs to be kept cool. If the shipper is Kirkman, they will send with ice pack but add quite a bit to the cost for this. Even so, many times the ice pack is no longer cool when received, especially during hot weather.
88218
Hello Kristina, No, we do not ship with cold packs. However, the manufacturers are aware that products are not going to be refrigerated 100% of the time, especially with companies having to ship the products, and the bacteria exceed the label claims at the time of manufacture to ensure that the bacterial are still viable and as quoted on the label up until their expiration date. We hope this information is helpful!Best in Health, Jessi V.
954079
Hello!In order to maintain the potency of this product, we do require refrigeration once the item is received. However, we do not ship any products in cooled packaging. We have found that the delivery time is not long enough to damage the quality or potency. We hope this information is helpful. Take care. Swanson Health Products
250822
Hi it does not need to be refrigerated, but is much better cold. Each package has the expiration date on them.
1824120
the product is not ship ice pack by can be done additional cost as long as the product the Sealed it does not require the ship cold the potency will remain as long as it isn't open
2022820
Hello, No it does not Require refrigeration, and no it is not shipped in a cold pack. Thank you for your interest Quest Products Inc.
1537959
Yes we keep under refrigeration but do not ship with any refrigerated container. For the short time during shipping refrigeration is not required as per Renew Life.House of Nutrition
629207
B12 is not shipped with ice to keep it cold. Sorry. It is typically stored at room temperature.
1227827
It does not arrive cold, but I store mine in the freezer to keep the potency.
1867876
I received mine on no ice. But with it being in the 20's out I didn't think it would matter since it was a 2 day shipment.
673122
No ......It's not shipped with a cold pack. I will Not order from this side again. It took 5-6 days to get to my house and it was not protected.
1169107
HiWe ship all of our cold product in a Styrofoam container with ice packs. We ship them at the beginning of the week to try and prevent them from sitting in the postal office. The product can be left at room temperature for a few days with out losing its strength.
1698242
The storage handling on the label states to store at controlled temperatures. It would be assumed that shipping and handling should also be at controlled temperatures. However, "controlled temperatures" is not clarified. I store mine where it will be cool and not frozen or subject to hot temperatures.
1280341
Refrigeration is only needed after opening this product to maintain its high potency. However, this product is not shipped refrigerated. Thank You,Customer Service
1225332
No, mine was shipped to me in box with other items and not cold. Which makes it useless...
1116291
I dont think they keep it cold. I used to buy this from here and it did work wonderful for my daughter when she had constipation. But now i go to the Vitamin Shop and purchase there because at the Vitamin Shop it is refrigerated.