I LOVE this bag but my stupid dog peed on the strap. How do i get another one?
2026117
Honestly I just looked up pink computer cars when I found mine!! Good luck it is a cute bag.
2026118
I suggest emailing the vendor and/or manufacturer to ask about a replacement strap. It is made by a company called K-Cliffs Lifestyle and here's the link to their home webpage: http://www.k-cliffs.com/ From there, click on the "contact us" link and ask if you can just buy a strap replacement. Good luck and hope this helps.
929392
After receiving your question I checked mine out to see if there are any tears and it looks like the day I got it. Honestly it's the best bag I ever owned. I think they have a lifetime guarantee so get with Maxpedition to see if they will repair or replace.
248965
I wish I could help, but we haven't been able to use ours very often. It's really difficult to get the leg straps on my dog since he can't stand to put them on. I'm still using a sling to get him outside. I hope you find a solution soon!
428741
I don't know about a replacement strap, but the heart rate monitor snaps onto the strap so you can definitely wash the strap.
1010700
I am unsure if replacement bags can be purchased. We love this unit because we can remove one bag or take the entire unit in out of our closet. This is a nice quality unit for the money and it would be easy to remake a bag later on if necessary.i might just pick a different color fabric for colored clothes. Contact manufacturer for bag replacements.
1284858
I called the company and they sent me one. probably last year. said I had the bags but could not find the holder. a.f.
1698634
I never had that problem. I wanted my doggy to be very comfortable and I purchased a real comfy bed at TJ Max to go inside the Pet Gear bag. My dog loves it, I take him with me everywhere I go and he sleeps most of the time and I feel good that he is comfortable and safe. People stops me when I go shopping and always ask where did I get that bag??? We both love it.
1383084
Thanks for the info. We have 2 dogs and I'm worried that I'll have to change the bag once a week! It seemed like I was constantly dumping out the bagless one, a chore I really didn't like! I don't mind removing the bags, it's just that the cost of buying a lot of them can add up. We'll see how it goes - vacuum just arrived today!
1495123
Mine didn't come with the strap either. Like someone else commented, I don't think they do unless you order them directly from Seat Pets' web site.
2236762
I emailed the manufacturer at their website. I was told that you can buy the bags from a medical supply company. Also was told that the manufacturer does sell bags, although you do have to pay a flat rate shipping, so maybe best to order 2 or 3 bags. Price quoted for the bags could be considered expensive for such a bag, but significantly cheaper than replacing the whole unit.
483551
Since you did not purchase from our store I'm really not sure. I would contact Oliver's Pet Care for a replacement or refund.Kind Regards,SheriCustomer Support
552739
I have this bag in blue. No it did not come with a shoulder strap. And I don't think it would be comfortable for your dog to try to carry this on your shoulder. However you probably could add a shoulder strap if you wanted to. My little chi is only 3.5 pounds, and he loves his bag!! And so do I!! It has 2 roomy front pockets, and also a fair sized zipper pocket on the front side!! And when completely closed up, your dog is not visible at all! So you can take your dog anywhere, and people don't even know it's there unless it makes a noise!!
1844138
The replacement straps only come in one size, but you can custom fit it for your dog. Since they are nylon, simply put it on your dog and adjust till you get the size you need. Cut the strap about 4 - 6 inches longer than the circumference of the dogs neck and seal the cut edge by running a flame across the cut edge. This will seal the edge and keep it from raveling. All Cutting and sealing of the cut edge should be done when the strap is OFF your dog.
715397
I would just attach your whole thing to your leash. then when you need a bag pull one out. When you're done un attach till the next walk. hope it helps.
801396
Try to contact the manufacturer in regards to the raincovers. Look up the company on the web. The straps can be ordered on amazon but you have to know what the part # is for that bag .
1168951
I believe there are replacement bags to purchase. They also give you a couple of extra bags with your purchase.
358757
I couldn't get it back in the bag either, no matter how much help I got. I ended up getting a big enough duffle bag at walmart and separate compression sack ends to go with it. Either way about it, it takes up some room.