How do you get it back to liquid once it dries? Half way in the syrup gets hard and won't come out .
2034327
I switched to raw organic Yacun by Raw Food World, much better. I had the same problem with the other brand turning into a brick
2034328
First of all, every time I use it I shake the bottle so there is only a little bit that gets hard. I put some water in it and zapped in the microwave for about 10-15 seconds. It all gets liquid again.
2034329
I know its very frustrating. I add a little water then microwave it for ten seconds then shake!
2142570
It sounds like you have a defective bottle. It should easily squeeze out of the bottle.
1808672
Twist the top half about 1/4 turn until it comes out. I always empty the water as soon as I finish to make sure it is fresh to work the next time
1268751
I have the same problem. I take out half of the can, put in a plastic container and freeze that. Then the other half is good until he finishes it off.
2195363
I fill a coffee mug with very warm (not hot) water about 1/3 full, and then place the bottle into the mug for a few minutes. This helps the yacon syrup to flow more freely, without actually diluting it.
751774
Just pull and it will comes out. May be your didn't changed for a longtime so it might be glued in. Pull hard.
1971180
Tammy,I figured out after that happened to me was to get the motor running and pour the mixture in using the slot in the top. I haven't had any more trouble with it sticking. It does seem to freeze up quicker than the time it says in the booklet. I scrap it out with a rubber spatula and put it in a container to finish in the freezer. I got a good hint from another web site to put a little acholol ( rum or tequila)in it to keep it from freezing rock hard. Hope this helps
310439
I have never had this problem just keep in the covered tightly in the kitchen cupboard and shake it every time I use it,make sure you check the dates on the bottle for freshness.i would send it back and try a different seller.you never know how they store there product.
1068503
This same answer was provided by Clint in his advice, but it was the same problem I had when first using my machine: Make sure that the tube that goes into the fluid reservoir (a/k/a tank) is reaching the liquid in the reservoir. This can get pulled back up through the cap (or may just never have been positioned correctly) so that it doesn't reach far enough into the reservoir to pull the fluid out.
402998
I put the water in first and then dump all the formula on top. And like the other poster said, make sure you adjust the little stopper piece so you can pull the blade all the way up if you're making a larger portion. Just push it up and down slowly the first few times so the formula doesn't creep up the side and then you're good to go.
2181699
mine has never turned to a liquid form . It is on a bathroom shelf , normal temperatures and still solid .. Just a bit on the fingertips works , does not take much .
1542967
Maybe add a little alcohol (vodka) to the water and create a hostile environment for the mold, seal tight in ziploc baggie. No really good idea though, the long term storage combined with the sugar in the syrups compounds the problem.
1471783
Did you refrigerate it after opening? This is a possible cause. Without seeing the syrup, it could also be caused by simple evaporation if the lid was not secure, similar to the whitish encrustation around the neck of the container from dripping.
41883
Sounds like it froze too fast. Try turning the handle the other way until you get good movement, then reverse direction again. I find that some very rich ice cream batters will be much stiffer than sorbets or batters with a little alcohol added. When I made maple bacon bourbon ice cream a couple of weeks ago it never really firmed up, but the pistachio I made last weekend got firm and hard to crank right away.
1434037
Have you tried running hot water over the mold? I have only frozen ice and juice mixed to beat the heat, but I have to take the individual pop and run the blue mold under hot water and rub it and then am able to remove it. I think leaving it out for a few minutes may help too.
1678884
Imagine dumping a bottle of pancake syrup on your table. That's what you're dealing with. It has reasonable surface tension and it's pretty thick but it will dribble off the sides.
1379551
I do it 2 ways. I either wait a few minutes so I guess it's considered "slightly" melted and it comes out....Or I kind of pound it on the counter like ice cubes and it comes out.