Can you please tell me how you get the system open to clean the filter? Having a really hard time to open it
2017191
The filter tends to jamb. First turn off the water. Then relieve the pressure by turning on the spigot that delivers water. When the system is dry you can use the plastic wrench to remove the casing. Make sure you're turning counter clockwise while holding the top still. If this doesn't work, have someone else hold the top firmly. Make sure to avoid damaging the intake and output supplies. When you reassemble your filter after cleaning, don't tighten it too much. It only needs to be hand tight to be water proof. It'll be easier to remove next time.
2017192
It should have come with a wrench shaped to fit the canister. Use it to turn the canister counter clockwise. If it's been a while since you had it off then it may be very tight like mine was. I had to hold it tight & bang the wrench a bit to get it started loosening the last time i cleaned mine, but never had an issue before that.
2017193
I honestly do not know. My husband is the one who cleans it. I do know that the casing the cartridge is housed in twists off the hanging bracket. I tried but it is on too tight for me. I would suggest emailing the manufacturer directly.
2017194
Assuming it's the same model, it's kind of tricky to visualize which way to turn the filter to remove it. It should have come with a weird, hoop wrench which you slide up the filter casing and then rotate to the left (lefty loosy). You can only really get enough torque if it's mounted in its bracket. Be sure to turn off the intake valve or the water main first and open up the filter spigot, in case this additional pressure seals the filter casing tighter. Hope the helps!
1706608
I've had this machine for years and this problem is due to the basket/filter assembly getting clogged. As Mike Wilkens says, take the whole thing apart. What I do is while the water is heating up, I take that apart and put the metal filter, the plastic bit and the plastic nut (but not the rubber part or outer metal cup) and put them in a cup and swish it around under hot water from the tap, running. By the time the machine has water at the right temperature, put it back together and load your grounds. I've found this to be the most reliable way after trying many others for years (including running white vinegar thru the machine, etc. etc.) I've had this machine for years and this problem is due to the basket/filter assembly getting clogged. As Mike Wilkens says, take the whole thing apart. What I do is while the water is heating up, I take that apart and put the metal filter, the plastic bit and the plastic nut (but not the rubber part or outer metal cup) and put them in a cup and swish it around under hot water from the tap, running. By the time the machine has water at the right temperature, put it back together and load your grounds. I've found this to be the most reliable way after trying many others for years (including... » Read More I've had this machine for years and this problem is due to the basket/filter assembly getting clogged. As Mike Wilkens says, take the whole thing apart. What I do is while the water is heating up, I take that apart and put the metal filter, the plastic bit and the plastic nut (but not the rubber part or outer metal cup) and put them in a cup and swish it around under hot water from the tap, running. By the time the machine has water at the right temperature, put it back together and load your grounds. I've found this to be the most reliable way after trying many others for years (including running white vinegar thru the machine, etc. etc.) « Show Less
2084000
The filter housing could be opened by hand...but if you have a hard time opening it, try to wrap cloth around the housing, then use a wretch to open it
231907
Hold the filter with a dish cloth and push in and turn towards you. It should release. Once released from the unit you an pull the propeller out of the filter.
2247080
You would need to remove the "cell" and then the filter is exposed. Try using a small screwdriver or knife, slide into filter, lift up and out.
2084001
Unscrew the system off. Take out the filter drain the water and reinstall. If that doesn't help call waterchef customer service they are Greta they helped me install mine
274509
It is very difficult to open the container. We had algae growing in ours, so it needed to be opened and cleaned. I first used a few butter knives and loosened the sides. Then filled the lower container with water, without the filter. Then replaced the filter and flipped the Britta upside down. Then shook it violently, making sure the water stayed in (there is an overflow slot that you have to block with your finger). Make sure you are not holding the container in when you shake. After a lot of shaking the lower portion came loose. Was not easy at all. Design flaw. I recommend cleaning everytime you change the filter because of algae and mold. It is very difficult to open the container. We had algae growing in ours, so it needed to be opened and cleaned. I first used a few butter knives and loosened the sides. Then filled the lower container with water, without the filter. Then replaced the filter and flipped the Britta upside down. Then shook it violently, making sure the water stayed in (there is an overflow slot that you have to block with your finger). Make sure you are not holding the container in when you shake. After a lot of shaking the lower portion came loose. Was not easy at all. Design flaw. I recommend cleaning... » Read More It is very difficult to open the container. We had algae growing in ours, so it needed to be opened and cleaned. I first used a few butter knives and loosened the sides. Then filled the lower container with water, without the filter. Then replaced the filter and flipped the Britta upside down. Then shook it violently, making sure the water stayed in (there is an overflow slot that you have to block with your finger). Make sure you are not holding the container in when you shake. After a lot of shaking the lower portion came loose. Was not easy at all. Design flaw. I recommend cleaning everytime you change the filter because of algae and mold. « Show Less
664166
Sorry, I can't help with this. I returned the item due to poor performance and didn't have it long enough to have to clean the filter. Good luck.
869941
Next time improvise a filter in front of it, like a cloth or some screen on it so it won't get dirt, and you just need to clean the filter you had place. :)
1452019
HiTo clean the filters, first push bottom to release filter. Clean both parts with running water. Let dry and reinstall.
1678239
I don't know if this helps, but , did you put the filter cup in properly? The only way I know for it to get stuck is if the handle of the filter cup and the orientation of the cup is wrong....I'm afraid that the only way to get it out is to pull until something gives.......wish I could help more
1413360
Call the company and ask for them to repair it. They will charge you money, but it's worth it, because it covers shipping and when you receive your unit back, they insert a new filter. So consider the price to fix it, the price of a new filter. Actually, you never know. They may not charge you to fix it....email/call and find out!
135835
The top lid pops off from the bottom part holding the filter -- ours was so loose it kept falling out -- so we had to bend it out a little to hold in the filter. Just use a screwdriver or something -- should come right out. Hope this helps.
1571487
Standing in front of the unit, look down. On the back of the unit on each corner you will find a triangle. Press on them and push away from the unit and the back will open. The filter is in the section you just removed.
1250301
try putting a little faucet grease on the "o" ring and then push up and turn the cartridge to the right into it's locking position. I do this always it helps when removing the filter to replace it
901571
The filter is under the front panel. There is a button at the top that, when pushed, opens the front panel
1510830
Right below the red light is a recessed reset button for the light. Once you clean the filter stick a pencil or an object that can fit into the recessed button below the red light to reset the cleaning indicator. Took me an hour of fustration to figure that out &gt;.&lt;