I purchased this hair dryer burns my scalp. It has two settings cold and burns your head. Do I have a defective hair dryer?
2048265
I think you should not let the hair dryer too close with your scalp, if not, it still burn and too hot for you , have to return and replace other one. I use the echim for my clients, i don't havevany problem as long as i keep a distance reasonable from their scalp.
2048266
sounds like it.. I found that it does not get too hot.. just right.. you must - it is a quality hair dryer.. professional grade
2048267
Sounds like it. I can say that they are very strong hair dryers but mine doesn't burn my scalp.
2048268
There must be something wrong with the dryer. The two settings on mine are cool and warm enough to dry the hair, but definitely not hot. I've never burned my scalp or my hair. I really like this dryer, so maybe you send it back or contact the company.
1687357
Yes like any other hair dryer, the heat will burn your scalp if you turn it on high and hold it on your scalp area for an extended period of time.
682939
No it's not, I've bought it for my mom who lives in Iran and this is not working properly and burnt her hair and also the diffuser has MELTED even though she was using the LOW heat! I have a picture of the melted diffuser and I'll post it after I check with the company to see if something was wrong with that specific dryer or this is general and can happen to everyone?! (because I have the same one here in US and it is working very well).
1269031
It is imperative to get any hair from the the hair dryer, ESP the air intake screen at the bottom. My hair is long so it doesn't get anywhere I can't easily pull it away. If hair gets on the heating elements it weakens them, will overheat & eventually burn them up. You may want to let your hair dry more before using this dryer. I use a more powerful one to do the majority of blow drying & use my infinity to smooth straighten & sculpt. Maybe use less product or until after you dry it. I love mine too! I also run it in the cool setting after each heat use.
1214966
I think this dryer gets very hot. I Have to turn it down to warm. And I think it does dry the hair faster. And because I dry my hair in the garage I stand up and read a book and turn around to dry it faster
889207
I've never had that problem with any hair dryer, including this one. But I have short hair, if that makes any difference
1757044
I had the same problem and used cord to turn it on and off. When I burnt it out traveling overseas I replaced it with same one anyway. It's a shame because it's a great straightener. Maybe company will help if you contact them. I never tried.
1055425
I'm currently having the same problem with mine. I think I figured out that it has to do with the cord at the base of the straightener...there must be a loose wire or something and when you turn it a certain way it shorts out, then comes back on to "off" when the cord is moved again. Took me a while to figure out. I tried contacting HSI but apparently this seller is unauthorized and they will not honor the warranty. They told me to notify Amazon of this and "demand a full refund".
679995
I have used this device for many months and have very short hair. I have never had it burn my scalp. While the hot air is hot indeed, there are lower settings that can be adjusted. This is the only Hot Air brush that I have used that I didn't burn my scalp or my fingers. I like it and besides, the barrels are so easy to clean. Hope this helps.
915586
my hair is probably inbetween thick and thin. there is no temperature control, so this things heats up quick and gets super hot. if i were you i would look for one that has better temperature control so you don't fry your hair off.
98173
I don't like the dryer. I can't use it on high it would burn my hair and on low it takes so much longer to dry. Also you can't lower it down to where I would need it, so I have to set on pillows.
1621317
When I purchased this hair dryer I thought it did have the cold burst, but NO it does not. It is still the best hair dryer I have ever owned.
184297
For best result it should be dry.To speed the drying process you can use hair dryer on low/mid temperature setting making sure it is not too hot.
98174
No. What I don't like is that there are only 2 settings low and high. They are both hot and the high is really loud. other than that, it dries hair.
811882
It FRIED when I straightened it. And I straightened It on the lowest lowest heat. I looked like dead hair after I straightened it. And brushing gently or not d u didn't matter it just made it a little Poofy after you brushed it
920283
I think you might have received a faulty one. Mine isn't too loud...I would say it is a little quieter than my hairdryer
771751
I don't work for the company, just commenting as another customer. The hair dryer might be the issue. Even small ones are 600+ watts.