We bought in June of 2013, how long is warranty ? TV shuts down after 15 minutes, if turn off and then back, plays
1750753
Elaine, The U.S. warranty for new models is 1 year parts and labor. However, for U.S. customers, if you register your set either online or through Samsung's customer service center, you can qualify for an additional 3 months of coverage for free. That will put you through September of 2014. Try calling the customer service center and registering if you haven't already, and then take advantage of the additional warranty to have your set repaired. Let us know if we can help further. --Mr. S
939645
I had the same thing happen to my Samsung LN40A650 40-Inch 1080p 120Hz LCD HDTV. THANK GOD, I have 6 days of warranty left. I have got the run around from Samsung reps. After a weeks worth of phone calls, I was assured that I will get my TV worked on under warranty. May be that this model is faulty. They should give us a hassle when we shell out mega bucks for these TVs, then they may would learn a bit of respect for the customer.
789691
The warranty was $59.99 and will be worth it if something goes wrong with the TV. We have had ours for about 9-months now and still works great. I would purchase again. Remote code needs some work from Heiteker.
1501235
I would check your audio connection in the back I have had no problems with the sound on the TV. I agree it should be under the warranty
62705
Amazon doesn't offer warranty, you need to get one from another provider. I do believe that the TV comes with 1 year from Lg company.
534682
I will call SAMSUNG Monday and see what they say. If the TV is RECONDITIONED i can see the " no warranty beyond 30 days, but an open box or cosemetic blem item should still have the normal warranty. You can go on line @ Samsung to register you product and someone said they'll extend the normal 1year (new TV) warranty to 15 months if you register on line !! That seems weird , but I'll ask them about that also . Hold Tight !
1855276
I bought a bulb and it went out a short time after as well.but I replaced the whole TV instead of trying to fight the tv. I didn't try to warranty the bulb. Sorry this doesn't help
2017512
I have one if you want to buy it... my tv stopped working after 1 month of use over a period of 1 year at our summer home.
1244803
I'm not a fan of extended warranties, but I bought one for this TV. It's a major purchase, and could be very expensive to fix in the unlikely event something did go wrong. I paid about 13% of the purchase price, but I saved 37% on the purchase price when I bought from Amazon. I still saved 24%, so it's peace of mind to me.
1089830
I agree that no one should buy this unit at this point in time knowing what's going on with it. HOWEVER, for those of you who have, remember you have a 2 YR warranty. Mine went out at 15 months and I was able to take it to a local authorized Onkyo service center and have it repaired for free. Runs like new now.
82803
When I got my TV in the user manual it states that there is a limited warranty for 12 months in the US and Mexico.
1863138
Look at the manual for your TV and it should give you the parts number. I think you get a 30 day warranty from most mfr. but you'd have to check with them to see if there's additional warranty.
1899505
Hello, I am on my third bulb all purchased supposedly with 1 year warranty and none were replaced. The first one lasted 30 days, second one 6 months. The last one I bought I am afraid to use the TV so I moved it to another room that doesn't get used much and bought a new TV locally, not from Amazon...Hope you have better luck then me. L. B.
1155944
I have no idea how the warranty works. I can tell you my TV started getting lines across it after 2 years of minor use. Warranty not in effect. Its not worth the money you save by buying this TV. I replaced mine with a Samsung model.
35437
I think it is a ninety day warranty. I'm not where I can check it to make sure. I use it mainly for a portable TV.
344217
I was in the same boat as you. But from my experience you just have to check once in awhile. Last June, i was ready to pull the trigger on it which has 2 years no interest, then it went away when i was ready to buy. I was bummed but after a few weeks 3 years no interest came up, went on to avail of it right away. After a few price drops, i got the TV for $1709 3 years no interest.
613387
If he TV does start to have problems, How do you go about using the two year warranty. In other words who you would contact? Amazon or TCL customer support???