Bought one for my son and a couple of weeks after I gave it to him it stopped charging, is there a fix for this? The computer stopped recognizing it.
2024186
Nope it is the exact reason I trashed it. Mine also kept restarting after I would press play from a pause. Cheap interior parts.
211855
Direct answer, I don't know. Not had that issue, might try draining it completely and then a full recharge. Depending on how long you've had it, might be worth reaching out to the outfit you bought it from for a replacement. Most want to maintain a high rating and good customer services will go a long way.
992476
Try downloading the bug fix upgrade. Seems to have solved my problem, which was charging overnight with either OEM or after market dicks and cables. Through the PC was just fine always.
191512
I just checked mine out as it would not charge. The negative post on the battery is corroded right off.
434140
Good luck. The one my grandson had was missing a charging port connection. My attempts at getting a solution were futile. I fear you wasted $18 on a POS.
178785
It sounds like it is dead. Mine would not take a charge after 3-4 weeks. I just found the receipt so I can send it back. I'm of the opinion that these have a high failure rate.
528513
The one I purchased did not work, however, I had it for approx. 4 months before I tested it. It fits into the computer and begins to charge and within 5 minutes it stops charging.
56650
I would think that you could get a replacement. I would make a claim. It is simple and fast. That's to bad. My son uses his daily and has never had a problem. I hope this doesn't discourage you to just replace instead of refund.
1077552
It has been suggested, and demonstrated to work, by many that you should perform the following steps, which may help you too:1- Remove battery pack from device.2- Insert device into USB port on computer.3- After computer recognizes device, insert battery pack and [safely remove] device.4- Reinsert the device into the USB port with battery pack intact.It should then begin to charge and should respond as usual.Hope that helps!
1958672
Hi, I am having the same problem with mine. I am sure these are defective items that are being resold. I have to shut it down, power cord in, turn it back on and then manipulate the cord just so. Sometimes it takes a few tries. When if starts to charge, I leave if alone, because it will stop even if lightly tapped. The charge doesn't last very long though. Very disappointed. I should have returned it when I got it.
2196005
My brand new one was faulty. It was either the battery or the charger. I sent it back to Amazon (thanks Amazon) and replaced it with one that works
653240
All I can suggest is to check and make sure you're using brand new batteries and that they're inserted properly ie + & - at proper ends. If its not a battery problem then I'd return it for either repair or replacement. The one I bought my son at Christmastime works great and he loves it.
1117582
Mine quit charging a few weeks ago too. I'm in the process of getting it replaced. I didn't realize this was such a common problem.
1797665
Mine worked great. I did charge it when I first got it, but it also worked right away.
1937103
I had the same problem. My first attempt at solving it was to order a new charger from Newton. It seems to have solved it for now, although now I have to keep is continually charging to keep the charge level in the green area. I'm not sure why.
1321897
Mine has stopped charging. I have ordered a new adapter, but the machine is deadafter 20 months.
808093
Check your control panel to see if it's still recognized. I've noticed that it always needs to be reawakened by pressing the trigger before anything else will work, but I'm sure you've tried that. The best way to know if it's alive is by seeing if it will work with any other computers. Of course, it also has a rechargeable battery.