the copycat scanner software does not recognise the usb connect from the copycat scanner
2027980
You can try restarting the computer. Sometimes windows 7 has a hiccup. If that doesn't work try running a search for software downloads. Majority of them are free. Good sites to try are ION's site, Microsoft (apple.com if you are using a Mac), and CNET.com. Good Luck.-P.L.L.
2027981
I have never had this problem and I am not sure how to answer your question. I plug the scanner into a USB port, click on computer and click on that drive (for example Removable Disk drive E) and you should be able to open it and get your information. Then you can copy it to where ever you want it. If you are not sure which drive is which, the computer will show you which drive has information in it. As you can see, I am not an expert. I just have to feel my way along. I hope that helps some. It works for me.
1893444
Correct. You do need to install software and drivers on PC for the scanner to work. Connect the USB to scan.
1108222
you will need to download software on both computers & find a usb splitter.
1270735
Hi, the product does not come with a USB cable, you'll have to buy one. I bought one but my PC doesn't notice when I connect the scanner to the usb port, so I haven't been able to update the scanner and neither can I get the scanner to recognize my car (toyota corolla 2008).
1433476
windows 7 should automatically recognize it. if it doesn't then the usb port might need to be enabled or is not working properly
145671
This great little scanner uses a USB connection to a computer. It has no internal memory, so you can't use it as a stand-alone item. It depends on computer drivers to work.
1327781
Hi Ben, we never managed to get the scanner to work as our technical help was unable to find the correct driversSorryAnn
1972318
Yeah, I just clicked on the link, I have the version BEFORE this one, mine does not have USB cause I was gonna test it for ya, sorry I couldn't help
1303084
Mine came with a usb receiver, looks like a thumb drive. I plugged into my computer and was able to scan. Also need to charge handheld scanner with included cable. But instructions are vague.
1218016
Try disconnecting the USB transmitter, restart the PC and reconnect the transmitter. I have never had any connecting issues with mine.Hope it helps.
733860
It might be best to contact their technical support on this. Have you tried disconnecting the scanner and then pairing again?
412217
Try shaving the end of the cable and then check whether it is connected fully to the surface USB. That made the trick for me.
1249469
When you connect EasyCap to a USB port in XP in the Device Manager it shows up under the USB Controllers as a 'Composite USB Device'. It should be showing as 'Device is working properly' there. Reinstall driver if necessary. Then under Control Panel in Scanners and Cameras there should be a Syntek STK1160 #X where X can be 1, 2 or 3. Right click on this icon > Properties > Image > Image Source should be NTSC/M. If you have the correct driver and are able to get these configurations in place, it should work.
1218015
Try disconnecting the USB transmitter, restart the PC and reconnect the transmitter. I have never had any connecting issues with mine. Hope it helps.
429481
The USB stick is a little bit bigger than a flash drive. In the box comes the barcode scanner, the USB stick with a lanyard, a USB charging cord, and an instruction booklet. You CAN NOT use it wired. This scanner works well for the money
2256385
I have the same problem and it also doesn't recognize anything that plugged into the USB slots
28886
Hi, I have tried with Win XP, WIn 7, and Linux. IT should pretty much work with any OS except maybe the very old which do not support or have trouble detecting USB connections.Regards.