(36") Re. complaints re. plastic latches breaking...is it the plastic pieces screwed onto the gate bottom or piece that moves up & and down in latch?
229542
The latch is on the door. When the door is closed the latches slide down into a slot in the base. The crate that I received 6 months ago came with metal latches. The company is very good about sending you metal latches if you got an older crate.
229543
Piece that moves up and down. I've had one for 4 years and a smaller one for two years. So far, I've had to replace the latches twice on the big one and once on the smaller one.
229544
I was referring to the locking pieces that move up and down. If the gate should be dropped closed the plastic locking pieces can break. We also had problems with the rails that the door moves along seperating from the frame. It's a good idea and many people have been pleased with it. We were more displeased with the poor customer service(they sent the wrong replacement parts and would not correct the mistake then stopped responding altogether)
229545
I had one break and I emailed PetGear. They replaced all 3 with metal ones for FREE. Awesome customer service!!!
1756727
We used the mounting casters to prevent it from being easy to move, I imagine that if you skipped that step it would screw tight and loosen up like any other pressure mounted gate. We permanent mounted ours, it also depends upon your definition of 'a lot of time and effort', it will take a few minutes to unscrew and screw tight again.
1305865
Keep tightening(turning them out towards the wall) the top bolts. You actually have to flex/bend the bottom until the top comes together and the latch will catch.
2025029
It doesn't latch automatically. You must press the downward until you hear it click. Then to open it, you squeeze the latch from the top to release it. It actually works best if you squeeze down on the release button while simultaneously pulling up on the gate. Hope that makes sense.
1584585
i wasn't sure either but i think it's because it comes in a sturdier than usual box... i'm guessing to avoid bending the metal bars on the gate. but i LOVE the gate! especially the auto close feature. i highly recommend it!
2193296
My box has an entirely metal latch inside and out. Careful and very slight adjustment by pliers (with plastic sleeved jaws to keep from marring the finish) was in order for me so the door would stay latched and not fall open. No big deal.
1563029
The top latches. The bottom has a little lever that will either lock the gate, or make it only open in one direction.
2283812
No bars at the bottom. After assembly the gate is one piece the swing to open or close..
955992
While I did not perform the installation myself I believe the housing was plastic and the internal parts were metal. My latch has worked perfectly since the installation a few weeks ago. Steve
148828
We have the same problem. I have tried and tried to tighten the gate multiple times. All 4 sides are as tight as they will turn and still the gate does not latch. If you absolutely cAnt get it to work, I would return it. My husband threw away the box and so we couldn't.
2102075
We have this gate and we love it-it was a little difficult at first to open but it is good now. My husband said to make sure that the bottom bar is lined up w/the bottom of the gate before trying to close. Sorry we are not much help
1305868
Reinstall it again. Then adjust the tension nobs to tighten the gate. As it tightens, it will close the gap in the middle where it is supposed to click and stay secure. Leave about 1/4 inch in the latch so it can easily open and close automatically when you open it in either direction. when it closes, it will be a secure fit. I have one, and I just love mine. Read the instructions and take your time, you can do it, it will work out for you. D. Dellapenna
150077
At first I thought my gate wasn't very baby proof as I didn't need to use the button on top to open it. I just had to lift up and it opened. It also didn't swing close and lock itself. You need to make the gate tighter. You will notice a little lip hanging off the button on top. That is what is suppose to stop the gate from being able to just be lifted upwards and open. If your gate is at the correct fit to the door way it should swing close and lock itself. I hope this helps.
1305866
It just means you don't have it in tight enough. Keep adjusting the pressure parts to and eventually the gate will latch. It's harder than you would think it should be
401635
There is a bar on the floor that is necessary to stabilize the frame of the gate. I have three of these gates in use for several months, tripping has not been an issue for us or for anyone visiting.
1093883
The gate itself is metal. It does have some plastic coverings and the top slide latch is metal. Where the gate connects together at the top (where the top slide latch is) is one of the plastic coverings. We've had one of our many gates for 3 years and no one has noticed the minimal plastic and we haven't had any issues.
201139
Mine won't secure against the wall but the gate is pretty heavy that it doesn't move easily or fall over when pulled on.All corners latch secure and unlatch easily