Several comments complain about the pump and say you need to get creative to get the lotion out. Can you just unscrew the top if it stops working?
2024468
The pump is a slight problem and should be improved. you can take top off. no problem!
2024469
When I get close to the bottom of the bottle I find there's still a fair amount left that can't be pumped out. Even after unscrewing the top and tapping it upside down into my hand it was too thick. I added a teaspoon or two of water and gave it a good shake after which I was able to get a lot more lotion out, not with the pump but by unscrewing the top and tapping into my hand.
2024470
I've never had a problem with the pump not getting lotion out. When the bottle is new it takes quite a bit of pumping to get the lotion to come out, but after that it works every time. It's thicker than other brands of lotion, so it takes a bit more effort to get the lotion up the pump (kind of like how it takes longer to drink a milkshake through a straw instead of water/coffee/soda/etc.).
432847
The top"lid" doesn't come off, so no access from there...it has no point really. When you remove the reservoir the bottom unscrews for filling. I use a bottle brush/long handle scrubber with hot water and a DROP of dish soap. Hard to get all the soap out otherwise, especially without using a TON of water. Hope this helped :-)
771612
Hello. First of all nice pillow idea, i've never thought about that. To answer your question, the pump has a valve that is really easy to screw in and out to keep air in or let air out either wide open or a little bit to fine tune the comfyness. Also you can just unclip the top the same way as if you were going to clean it or fill it up and roll it up tight.
1061167
I do not think so. I know when I turn it back on the pump needs to be restarted.
420516
Yes, the top part comes off. You put the water in to the fill line, then put the top back on, matching up the black dots (and not pressing down! Just letting it hang.) Then you turn it on.
1759799
Hi Lorena, You may need a new pump. H How long have you had it? A new pump can easily be attached to the bottom where it pulls out. Contact me at crizbooth@gmail.com Thanks
1341560
Yes. I've never done it, but if you unscrew the top it should removable from the bottom.
1712969
Yes, you press down and twist - sounds like you might have a non functioning pump which happens more then we like.
294863
Try to put it into warm water for a while and then try to unscrew it. Good luck.
1807344
Unscrew the top where there water goes in and dump it OK ! I broke one of my fittings where the O-rings are so I can't use mine the company doesn't back up are respond there worthless.
772732
The round part just below the plunger is the lid and it will unscrew. My wife added a liquid soap designed for women private parts. Unless you use it more than once a week, it will plug up and then you have to take it apart and clean it. Others have experienced this same problem. Be careful not to cross thread the lid when putting it back on.
1907509
Hard to say. These pumps do come apart in 3 or 4 pieces for internal cleaning. I had to use an old part on the new pump I got one time. When and if you take it apart, don'tforce getting the cover off, as it will come apart. If you force it, the piece with the flow control lever could break. I also had to trim some plastic on the new pump body because the old one had a slight ovalness to it. Good luck.
488820
Take it apart ...there is also a toolOn the bottle cleaning section you can purchase very small to clean the spout
580389
Hi Lorena,You may need a new pump. HHow long have you had it? A new pump can easily be attached to the bottom where it pulls out. Contact me at crizbooth@gmail.comThanks
868976
You just have to unscrew the top each time. Not convenient, but the thermos is worth it!
1068578
I would turn the bottle upside down and then pour product into another bottle with a pump on it - or - if the pump is broken just throw the pump away and pour some of the liquid into your palm for each use until it is all used up.
1798276
You would remove the plastic bottle that contained the sealent along with the filler tube, discard that and replace that part only. The pump is NOT disposable.