I saw a review of someone who said what they received was not the same as the picture. Is the product that will ship the same as the picture?
2027463
Hello! Ensure makes many different products. In regards to your question, I think the person who received something different than was pictured might have made a mistake while ordering. In all of my experiences, what I order is exactly what is shipped : )
2027464
We received exactly what was depicted on the original offer. Perhaps Mary Neufeld is correct, and you may have made a mistake in ordering. I have never had any negative experiences in my long history of doing business with Amazon.
2027465
i ordered the ensure plus also,but they sent me the theraputic kind ,im not a diabetic but i know i ordered the regular ensure plus an i t didnt say theraputic on the bottle,they sent me the wrong kind.
2027466
My Mom who i had it shipped to said it was the ensure Plus that she recieved. I personally did not see what was sent.
596485
I'm not sure if it's exactly the same thing I got, but if it was only about $10.00, then no. You will be greatly disappointed. It's junk. I hope this helps.
69107
Nope - I ordered it thinking it was the same thing and it's not - I have since returned it to Amazon and purchased the real stuff from another vendor.
926773
I think they mean the picture on the package may be different from time to time. Last time I received multiple boxes and they all looked the same. I remember the old box had more of a blue background rather than a green background and the photo looks different. I have been ordering these on Amazon for over a year and they always come in the same size and shape light weight cardboard box.
712683
You'll have to check with the item (if ordered) that YOU got from what was advertised on Amazon. Hopefully the two will be the same. If not, I'd consider my alternatives...either to keep or return the item.
1472361
I received what was pictured and since I can't see what you received it's hard to tell what it is. However, if you received something other than what's described/shown contact Amazon for a return/refund and purchase something else. If you're at all uncomfortable using it then I'd buy something else. Amazon will likely just give you a refund and tell you to do whatever you want with the item you received.
1448264
I would note that this item is not the same as pictured on Amazon as far as dimensions. I sent my back because of this. Beware of $35 non-refundable shipping charges even if this item is not the same as posted on Amazon. I advise you to contact the vendor directly to get any information you need and note it just in case you have issues with item requested.
1977998
Sorry I just looked up my order and I see these are different than I received, so I will take my comment back.
2019305
When I purchased from the seller the box was not a clone. When you get it you will know and if it is return it.
1299018
I didn't have any problems with the one I ordered and used; I saw no differences in my order and what the advertised photo showed. I was very pleased with this product.
1028279
I can't find the product you want to compare this product with, but it must be a different vender. The product we bought for my sisters wedding arrived as scheduled and in great condition. It was just what we wanted and expected.
510536
Yes it is. At least that is what I received when I ordered it in May 2014. It seems maybe some other people received something different.
2120861
You could ask but by experience, it's a good chance you won't even get what you were expecting. The picture I ordered was drastically different and not as depicted.
417779
Hi! When i ordered this, the packaging looks exactly what it does in the picture! Hope this helps!
14029
Read review of the company selling it before buying. There is one company whose picture and description of product are not actually what you receive. The review should tell you all you need to know. There are companies who are selling the whole package.
90022
I received different colors and shapes in different orders. I uploaded a customer image showing the differences. Good luck getting the one that you want!
399387
Mine was folded and what I got was not what was pictured. Also creased. I don't know if they will ship rolled