Is there a warrenty on this item? We bought 3 of these and from week 1, half of one unit has not worked?
2048465
Yes, they have a one year warranty - http://www.dryguy.net/warranty.html. Ours is three years and going strong. Good luck.
1204345
I would call them or send the whole thing back. You can't do anything with the unit if the code isn't working.
1509524
I'd say it is a bad unit. I bought 3 and 1 appears ro be bad as well. I will be sending it back myself.
551506
Same problem here. I had it happen with two of the units over a 4 year period. Not going to fool me again.
1000129
I do not know !..The odds are in favor of unit reasonably working a reasonable lifespan...They have replaced'' defective --on receipt ''units ..
2028662
Without seeing or hearing the problem, I would call a professional. Worst case, there is something wrong with the unit, which can be a fire hazard.
579597
No. I' ve bought 2 times and so far all worked. For $12, tske a chance. U have to replace before it runs completrely empty. Good luck.
882080
I really don't know, we saw them on sale and bought them, so when our old units fail we can just replace the whole thing. Sorry.
2036660
The condition here described was not present on the unit we bought. I suggest you contact the company to replace your unit.
620141
I have 2 of these and each operates as it should. If I was you, I'd try one more time, ensuring you following each step as outlined in the manual. If it still does not work - I would contact the seller.
872914
I've had to replace mine in the past. Sometimes they just stop working. If it was within 1year of your purchase, they should send you a replacement at no charge.
1841460
Valued Customer- Replace the entire unit. (new or used) The price isn't enough to replace parts. Thanks for your inquiry. Good Luck
1775025
Sorry - I'm only another customer of the unit, so I don't know. Has never happened to me, so I suspect yours is broken. Call their cust service phone #. They're very nice and helpful.
23673
We have not had any issues like that, and we have a few of these. I would call for warranty repair.
664238
I would get in touch with the company that made it and see if you can get another..... or they can fix it....for free...... it should not stop working in a month or so .....they need to make good on it...or they can send you another one...... and you can send that one back......vince
444418
It has happened to us as well. Amazon handled the problem fast and provided us a new unit quickly. However it failed after two weeks ago. It also went dead. I am returning this one too.
1128335
I have installed 1 of the 2 that I bought and it seems to be working fine. Might be a defective piece.