Instruct: Classify Amazon reviews into positive or negative sentiment
Query: shorter than specified

This ladder is only 4 1/2 ft. as a step ladder(A-frame) and it's 6 1/2 ft. high as an extension ladder. It claims to be a 6 1/2 ft. A-frame and 10 ft. extension ladder but it is not.Bringing it down is difficult because lowering each side independently is not functionally easy for a few reasons.I sent it back and ordered an extend & climb for less money, extends a foot higher, has a clip-onhand-tote/carrier and is easier to bring up and down.