Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Dad couldn't hook it up.

My father asked for a fax machine for his 59th birthday. I got him the all in one. I should have just gotten him a fax machine. He said it was too complicated and he still hasn't gotten it to work yet. I wish I could help him but he in in North Carolina and I am in California. The hotline was not helpful. His birthday gift was a bummer. I wish I could return it and just buy him a fax machine.Simplicity is best.