Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Compatibility

I purchased this camera and sent it back after spending 10 hours trying to connect it to my computer. I tried 3 different computers and when I called customer support that is only available 8 - 5; M-F and they suggested that I had a bad cable but couldn't be sure so I would have to wait 7 - 10 days for a solution to my problem. (The cable is not available through any standard camera stores or office supply stores.) This obviously defeat the purpose of buying a digital camera so I sent it back after only having it for a week. I am very computer savvy and have been able to work with a Kodak camera with out any problem. My frustration came from the lack of customer service from the company to help me solve the problem quickly. I need the pictures for a marketing piece that deadlined the next day. I ended up going to Wolf Camera in Littleton where they were able to extract the pictures for me on a piece of equipment that would have otherwise cost me $100.00 just to retrieve the pictures.