Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not what I pictured it to be

I purchased this changing table for my daughter. She was expecting our first grandchild and this was something that she wanted in her baby's room. When the item came in, it had marker marks on it, chips on several pieces, and both corners that face to the front were cracked and smashed. We assambled it because our grand child was born and my daughter did not want to send it back and wait for a replacement, she just wanted the room finished. I wrote the company and sent pictures of the changing tables damage around the 10th of July 2012. I am still waiting for their response. I will not buy another piece of anything from this company.