Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Ultimately disappointing

On one hand, I really like the protection the Otterbox affords. I'm not a swimmer, but am a disgustingly profuse sweater when I work out and the case has served my iPod well. However, the headphone connection on the Otterbox seems to wear out over time producing poor sound quality (e.g. static, loss of sound on one side). I'm on my second case in about 14 months and am again experiencing the problem. The company was nice enough to replace my first Otterbox at no charge, but at this point I'm ready to look for a waterproof alternative.