Instruct: Classify Amazon reviews into positive or negative sentiment
Query: I was sent the wrong DVD

I ordered the DVD of the 1994 FEDEX Orange Bowl and was sent the 2000 Sugar Bowl DVD. I did receive a return tag to send it back, but no way to talk to anyone. Great price, but was probably not worth saving a few bucks when you have to go through all the hassle just to get the correct product you ordered.