Instruct: Classify Amazon reviews into positive or negative sentiment
Query: several cases were broken when received

Bought 50 and 5 were totally broken in the box. I'm pretty busy and didn't get a chance to open the box right away. I needed cases for basketball games we are recording for player review and have only pulled the cases out of the box as I need them. I thought it was only the first five that were broken, but each one I've pulled out since has had a hinge broken or had cracks of one sort or another. I through the first five away as I'm just too busy right now to go through the whole return routine.