Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Worst experience ever to own this poor-quality TV

I got this 32" Philips Plasma TV back in May 2004 as a gift. After I got it, I seldom used it and I believe I only used it for less than 100 hour before it went dead in June 2005. Since this is out of warranty based on the purchased date, I talked with Philips Customer Support Center several times but they refused to repair it. I also sent the complaint letter to Philips headquarter in July but so far there is no response. So I sent it to local Philips Authorized Service Center on August 02, and got the following result on August 29:Defective part: CBA SCAVIO Module @ $1409.83Defective part: Display (not available)So based on this diagnosis report, my plasma screen was dead for less than 100 hour usage, and the worst part is that Philips did not do anything, not even try to reply my complaint.