Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Buggy Quicken 2003

I've used various versions of Quicken for well over ten years, upgrading just about every year. Quicken 2003 is a huge dissapointment. I download transactions from my financial institutions and then reconcile the online balances. For some inexplicable reason I periodically get the error message "The total of the previously cleared items in your register no longer matches with the ending balance of your prior statements." I very much suspect that Quicken 2003 has a bug in its reconciliation module and that this problem is not due to operator stupidity, as I never had this problem with past versions of the software. Technical support for the product is miserable.