Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor quality

Product arrived as per schedule. However I was very disappointed with the Quality of the tools. Some of the items were broken. Some of them were soaked with oil. Packed stuff back on the same day. I am glad I purchased from Amazon for hassel free return and credit. I bought Craftsman from Sears though it cost me twice, I am satisfied with this replacement.