Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Will not work

I ordered this based on all the positive reviews. But after two days I could not get it to work. At first the computer wouldn't recognize the modem, then the modem wouldn't find the phone line. Drove me crazy. Finally I packed it up and sent it back. Then I checked online for other reviews. I found this:HiRO V.92 56K Internal PCI Data Fax Voice Modem (Microsoft WHQL/Vista/RoHS) (H50003)(Microsoft WHQL/Vista/RoHS) (H50003)[...]Ordered it, installed it and within an hour sent my first fax.