Instruct: Classify Amazon reviews into positive or negative sentiment
Query: not as expected

I had been using the product no more than 7 times when the rope just broke. It was cut where the rope begins to emerge from the handle. The other end of the rope also showed the same type of tear as it appears from the hole of the handle. Now I check each handle after each and every exercise and by last inspection I noticed some pressed markings at the mentioned sites.Another setback is the difficulty in trying to straighten the rope before use.