Instruct: Classify the given Amazon review into its appropriate rating category
Query: This product will damage your device during installation

I am extremely unhappy about this product. DO NOT purchase it for your surface Book 2. This product is not well designed and will actually damage your laptop during installation; It tears apart the aluminum coating. Also, it is nearly impossible to get this product on my device without filing off a component. If this component was not filed off, I would not have been able to get this product on my device without seriously damaging it. I should be requesting a new laptop, but I will be requesting a refund instead. Stay away from this case, it's not worth it.