Instruct: Classify Amazon reviews into positive or negative sentiment
Query: wrong region

This product is unusuable -- it is programmed for Region 2 use and we are in Region 1. I had no idea there is a difference -- but this copy will not play on my computer without making changes to my computer. If I change my computer to Region 2 -- then none of my other DVDs will play. My computer says I can only change the region 4 times and then we are stuck on that region for the life of my computer. I have easily ordered many DVDs from Amazon without problems -- but -- this is a BIG hassle. I am now uneasy about ordering from Amazon.