Instruct: Classify the given Amazon review into its appropriate rating category
Query: Not as expected

I'm starting to think ordering online is not the best choice. This fern came broken and the leaves were browning. As you can see it looks nothing like the picture. It didn't even come in a nursery pot, just plastic wrap and tape. It was shipped in a box that crushed the top leaves. I hope I can keep it alive or I've wasted money. I wouldn't buy from this company again.