Instruct: Classify Amazon reviews into positive or negative sentiment
Query: top is toast-bottom is still white

Bought this oster WOW so nice looking! (That is where the star comes in.) Yes it gets HOT but it doesn't claim to be cool to the touch either. Bottom line, the top 2 heating elements are close together and centered on the top, the bottom two heating elements are about 5 inches or so apart and towards the back and front, sooo your bread toast perfect on the top side and the bottom part of your bread is WHITE.. We tried moving the rack closer to the bottom and it didn't do any better , just burnt the bottom edges of the bread... I would have kept this toaster oven if it only TOAST better. As for an oven it heats up, (there is the second star.)