Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Cloudy, poorly packed

I received the bottle of Hoxsey Red Clover in an oversize package. It was wrapped in bubble wrap, not in a a box, I don't remember if there was a security seal.It was cloudy and tasted wrong. I used it twice and returned it. I have not received notification that my money has been refunded, nor have I noticed the refund on my Credit Card Statement.Would never use this shipper again.