Instruct: Classify Amazon reviews into positive or negative sentiment
Query: EVERYTHING Melted

My daughter fell in love with Toffifee while in Germany this past summer. I found it on Amazon, but it was called Toffifay, instead of Toffifee, but made by same company. I decided to take a chance. Luckly it tastes the same. Unfortunately the chocolates did not look the same. I am embarrassed to serve it to anyone but my kids.I'm sure it would have been good if the packaging were better. When I recieved the TWELVE boxes I ordered, every single one of them was completely melted. This was not the candy makers fault, but Amazon's packaging. I gave them packaging feedback, but they have not responded in any way.So, lesson learned: Assuming Amazon will not improve their packaging of meltable food products, ONLY ORDER THIS IN THE WINTER !!