Instruct: Classify Amazon reviews into positive or negative sentiment
Query: It doesn't work as advertised - so what are you paying for?

I bought the Bose to have a small elegant unit in my living room, where space is at a premium, and lose the clutter, CD's etc.My system is a little over two years old. Just before the one year warranty ran out, 30-40% of DVD's (new commercially produced, not copies, or burns) gave a "format unsupported" error and would not play. After multiple weeks of software updates, Bose took the system back, and returned it after about 6 weeks. Needless to say it is now as bad as ever, and the warranty is now long gone. So now one of the key functions on a $5,000 ( after professional Bose install) purchase is defunct. I now have another box cluttering up the room, and another remote to control a $100 DVD player which works just fine!Find another solution and don't waste your money - I feel like I've been taken for a fool.