Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Don't count on the lifetime warranty

I have many all clad products. Like thousands of dollars worth of pans. When my non stick pans stopped working, i thought "no problem, they are under warranty" i called All Clad, explained the issue, and they sent me a shipping label. I sent in my pans and over six weeks later they return my pans back saying that I must have have used more than the low heat that is stated in the warranty. First of all, hat isnt true. Second, All clad doesnt have spy cams in my house to tell me i am a liar. HORRIBLE customer service. The nonstick pans are an incredible waste of money considering they don't honor the warranty. They lost me as a customer.