Instruct: Classify Amazon reviews into positive or negative sentiment
Query: daaveedee

I have been ordering books and DVD's from Amazon for years. I am very disappointed in this seller. They claimed I should have noticed their information regarding foreign language. I am an American, why would I order a DVD in another language. When I saw that it was not in English, I ignorantly opened the package, thinking it had subtitles. The DVD did not even play, it rejected saying error on my HD screen TV.Daaveedee advised no refund without a shelf fee of 20%, since package was opened. This will be the last time I order from these folks, and the first time I have been disappointed by a seller on Amazon. Thank you.Paul A. Toth