Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Beware of Seller!

I would make sure if you order this product that you do not order it through eSource Wellness. My thermometer was simply put in a thin oversized envelope with no padding or protection. When I opened the envelope, the box of the thermometer was destroyed, the plastic protective case was shattered and the thermometer itself was just loose in the envelope. The company's website was not working so via Amazon, I emailed them on two different occasions about my order. This was two weeks ago and I have yet to hear back from them.The thermometer itself is functioning but I'm suspicious about it's accuracy. Regardless of the time of day, the reading is always 98.2 or 98.3. I ordered this thermometer because the one I bought from Walmart (different brand) fluctuated so much even after consecutive readings.