Instruct: Classify Amazon reviews into positive or negative sentiment
Query: TERRIBLE phone!

This phone has been a nightmare from day one. I had to return the first one I bought because the handset often refused to turn on and the answering machine was acting up. The second phone was good for about a month, then the battery refused to charge all the way, the sound quality became horrible, and the phone began cutting out on me frequently. If I sit right next to the base, turn off my fan and do not move an inch when talking, sometimes I can hear a caller through an entire phone call. On long calls I often have to hang up (or I get involuntarily cut off) and call back in order to try and clear background noise and static. The answering machine ocassionally blurts out "Please leave a message" of it's own accord--creepy late at night. I will NEVER buy another ATT phone again!