Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Horrible Product

I bought this product thinking "An All In One Sharing Capible Drive" NOT the case!! How do they expect to sell any of these with a propriatary file system?!?! the access on the drive is SLOW. Thier Tech Support is worthless (took me 30 minutes to talk to an ACTUAL PERSON) and they still couldnt resolve the issue i was having after a hour long phone conversation. I know have a very heavy papper wieght. THANKS LINKSYS!