Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disppointed and returned for refund

The item arrived with a damaged coupling. Checked it and found that the coupling for connecting the hose to boiler is very weak, Definitely it is a defective design on the materials. Cannot use it and spent time to return it. I purchased a Conair GS7 fabric steamer with slightly lower price, it works as I expected.