Instruct: Classify Amazon reviews into positive or negative sentiment
Query: great for office managers

This is a quick read. about 62 pages not including the test at the end that is filled with cartoons and side notes repeating the text. It goes into good detail with office lay out and how the environment impacts the worker. It also covers how to communicate to the people under you in the office. If your are in sales (as I am) I would pass the book by. There is very little in this book that will help you with one - on - one interaction with a client. Again, this book is great for office managers with LITTLE time to read - I had the whole book read in just over an hour thanks to the large text and cartoons. IF you are looking for help in sales go elsewhere.