Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Access to grief

Cisco really outdid themselves. This device is so buggy that we gave up. It's sitting on a shelf; waiting for the next time that I have six hours to work with a Help Desk guy. The language problem doesn't help either. The instruction manual is a joke and a classic help desk response during problem determination was: "just go online to our Knowledgebase. It tells you there that the install instructions don't work with Windows XP Professional."Gee, why didn't we think of that?Stay away from this piece of junk or prepare to spend a long time on the phone.