Instruct: Classify Amazon reviews into positive or negative sentiment
Query: ZERO stars! Poorly designed product prone to failure!

Quite simply, there should be a class action type lawsuit against Epson for selling this unquestionably substandard printer that has given legions of consumers so many headaches and problems. It is more than coincidence when so many customers describe the same exact failures and malfunctions of this exact unit. Even a recall of the product and customer reimbursement would be in line. Ours just failed 'out of the blue' after just a few months right after we inserted a new cartridge! The printer would not print at all, and it made a very loud annoying noise which sounded like rocks being tossed about inside the printer! We have a business with 110 employees to run, and this printer's failure caused us some downtime and dollar losses, being it failed us during an important printing task. Call and/or write & e-mail Epson and demand they hold themselves accountable for this unreliable, shoddy product which is failing in droves!