Instruct: Classify the given Amazon review into its appropriate rating category
Query: Easy to install with a solid feel. Poorly packaged and slightly damaged in shipping...

The bad: The package arrived beat to death and one spot at the bottom of the left side stair runner was bent and the powder coating was chipped off of it. I was able to straighten it out with a block of wood and a rubber mallet, but it's still bare metal now. I will likely just spray paint the spot. The good: Installation was a breeze and the stairs are far superior in stability versus the factory fold out ones. They are easily adjustable for different terrain and the large landing step is great. We've spent about two weeks camping with these installed so far. I really like the stable feel of solid steps over the factory steps. They do squeak a bit and have some slight movement when you rock your feet front to back while standing flat footed on each stair. This leads me to believe they may start loosening up over time. I will amend my review later if this is the case. So far my wife and I like these steps and are glad we bought them. Time will tell on the durability.