Instruct: Classify Amazon reviews into positive or negative sentiment
Query: More support w/ a dish towel!

I'd give this zero stars if that were an option. I ordered this product to use on an 11 hour plane ride to Australia. To say I am disappointed is an understatement! I would get more nect support from a dish towel draped around my neck! It might be the right shape, but the product is flimsy & floppy....and this is supposed to give support....NOT! I will be returning this item for a refund. If anyone knows of a REAL neck support pillow for sleeping during travel, please reply ASAP!