Instruct: Classify Amazon reviews into positive or negative sentiment
Query: JUNK & POOR CUTOMER SERVICE FROM BLACK-DECKER

Very poorly make. Made in China. Hinges broke and missing out of the box. waited for over a month for parts... Several calls later... was told parts are no longer available.They wanted $7 handling for warranty return and me ship the waffle maker back.How are they to warranty this for two years if the don't have parts?Save yourself some trouble and look somewhere else besides Black and Decker.