Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Excellent coffee but there are drawbacks

This purchase was to upgrade from a previous grind and brew Cuisinart that I had for many years. The new one is sturdier and looks better. The thermal carafe is good and bad. It holds the temperature well for short periods, but tends to loose the heat over time. The pour is extremely slow, but okay once you get used to it. Filling the chamber with water from the carafe is sloppy. Unless you pour very slowly, water runs down the side of the carafe and all over the counter. Overall it is a good coffee maker, but there are some drawbacks.