Instruct: Classify Amazon reviews into positive or negative sentiment
Query: New book looks used

I purchased this new, and expected it to be sealed. Not only was it not sealed, but a couple of pages were folded. I would have returned this item. However, I bought this as a gift and was on a timeline. I also purchased a new CD which came in a busted case. I have always trusted Amazon, and been very satisfied in the past.Very disappointed.