Instruct: Classify the given Amazon review into its appropriate rating category
Query: Got Two Defective Ones. What A Coincidence!

I ordered two sets for my wife and I. Oddly, both packages had problems. One box contained a defective battery insert: one of the slots had no spring. The other box arrived with no batteries. A strange coincidence I suppose but it's indicative that this product is cheap crud. Returned them both.