Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Description Lacking Information

There was no mention in the description or details that the carousel does NOT rotate when open to load discs. This makes it akward and difficult to load the 4 and 5 slots. For anyone replacing a unit like mine, a Sony, this is an unwelcome surprise. I agree with John W. The packing was poor as well. is anyone at Amazon reading these reviews?