Instruct: Classify Amazon reviews into positive or negative sentiment
Query: They know its bad. They'll just try to con you.

I have an older version of MP3 Maker Gold. When I tried to resample something from 44100 to 22050, it cut the playback rate in half, i.e. it ran at half speed. I have other software that resamples it at the correct speed.I contacted technical support and they said cutting the playback rate was the correct thing to do. They continued to tell me that I shouldn't be using 22050, but should use 44100. They would never deal with the issue.This is like a contractor building a house, and part of the floor caves in. They then tell the inhabitants not to walk there and everything will be ok.Trashy product, trashy company.