Instruct: Classify Amazon reviews into positive or negative sentiment
Query: A real pain to use

I wish I hadn't bought this product, but now that I have it, I'm kind of stuck. It's enormously unintuitive. It only fitfully downloads information from my bank account. It won't let me delete old, defunct accounts. It's difficult to navigate its menus. But, I will keep it since it lends some organization to our finances.