Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Doesn't Work Properly

I ordered this product because I have already owned one just like it. But, the problem I have with my old one continues on this new one. When I put a cd in, it says NO DISC and I cannot play many cd on this item. What is wrong with it? Since buying it I have a very sick husband and have not taken the time to do anything about it. Thanks