Instruct: Classify Amazon reviews into positive or negative sentiment
Query: NO SUPPORT AFTER THE SALE

I bought this in 12/05. within a 2 month timeframe a pixel had gone bad. after literally hours of time on the phone with hourly employees and supervisors i was forced to ship back at my cost. brand new and I am paying for this. Oh well I sucked it up and shipped it back for the $15. Upon return of the item it had a washed out appearance in the cornmer of the screen that had the bad pixel. The bad pixel still existed, even though they informed me they fixed it. After being on hold for 40 minutes, Jason informed me they have a 4 pixel policy in the warranty. I searched my copy up and down and it says nothing about this "4 pixel policy". He outright refused to accept it back for repair!!! It has been the most absurd runaround i have gotten from any big company, and i have gotten many run arounds. These people absolutely will not stand behind their product.