Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointing

This phone was very disappointing. The handsets are unreliable. Every once in a while, for no explicable reason, they just won't connect to the base. Also, there is no speakerphone button, no hold button, and no quick shortcut buttons for frequently dialed numbers. I didn't really need an answering machine as we have voicemail, so the buttons on the base unit are useless to us.I have only had it a week but plan to return it today.