Instruct: Classify Amazon reviews into positive or negative sentiment
Query: defective

the mouse did not work properly. It constantly jammed and would not retract. when I tried to retract it the wiring broke from the mouse itself. I would like another mouse but do not know how I can get another one from this company. I only had the mouse for less than one month. Please help me resolve this matter. I have had retractable mice before and never had this problem. I am not sure if I would purchase a mouse from this company again.eleighsa Scriven