Instruct: Classify the given Amazon review into its appropriate rating category
Query: Something new

I purchased these because of the included frame that looked like it would be a great help applying the shield. I was mistaken. I had difficulties with bubbles underneath - maybe because I wasn't used to the frame. But I have never had any trouble applying the protective shields before. When I watched the video, it wasn't for using the frame. Otherwise I am satisfied and they are nice. The frame is the only reason I gave them 4 stars instead of 5. My advice - don't use it.