Instruct: Classify the given Amazon review into its appropriate rating category
Query: Bad customer service-have too call the activate

I bought 2 sim card from this First one I had too call to activate because it said that my amazon order # is incorrect. Then, the customer service sent an emailed to different departments to solved it. Second sim card I had to call them too because is had the same problem like the first one. However, they said that I have to take the screenshot by myself and send it to different department to solve it, he didn’t even want to do it while he can. This sim card from this company too complicated to activate, and the customer service is very bad.