Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Bad service

A good router but not worth the frustration their technical support folks will cause you if you need help. This has got to be one of the worst tech experiences of my life and I've been in computers since before Bill Gates left school. Rude, uncaring, illiterate and unattentive about sums it up. It took 4 calls before my problem was corrected and we still don't know what caused it. That I accept. Their attitude I can't.Although the reviews on this item were good, I personally will steer clear of all Trendnet items from now on.