Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Works good but...

I have used this watch for 3 marathons and all the training that went with it.Great watch. Don't need any separate item for the GPS link like timex or polar.The bad news is that customer support couldn't fix my software on my computer so I can't download any of my data from the watch anymore. Support said they would need to remote in to my computer to try and fix it except they are only available weekdays during normal working hours which is inconvenient personally.Last bad thing was the cradle that is used for recharging won't connect any longer so I have to use vice grips to force the connection. Granted I have used this watch for well over 1000 miles of running without one problem. My current problems just started so other than that it's a good buy.Note that I have friends that have the garmin 405 and don't like the functionality of it so I probably won't switch for now.