Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Fell apart just sitting on my counter

I bought this Bamboo Steamer because of the Fox Run brand. Other items that I've used made by that company have always been satisfactory. This was purchased Jan 9, 2013 and sat on my counter unpacked but unused. Today I picked up the top tray and the bottom just fell apart. Did not use it one time and the time limit for returning expired Feb 9. Any ideas for a bamboo steamer with a broken tray bottom? You sure can't cook in it.