Instruct: Classify Amazon reviews into positive or negative sentiment
Query: If I could rate this a negative number, I would.

I bought this as my first palm in October and was very happy for the first couple of months. Then it was like it developed a mind of it's own -Reminder alarms going off for no reason - - and no way to shut them off - - it just beeps until IT decides to stop.Buttons completely unresponsive - won't turn on, won't shut off - - sometimes.Sometimes it will turn on but in a diffrent application than what I attempted to access.When accessing the calendar, it will sometimes start fast forwarding past every day and won't stop until it has run through several minutes.The stylus may or may not work to access programs.Customer service? Forget it. Their recommendation is to buy a new one, and that is also the recommendation of service techs at Best Buy and others. I may have been behind the times with a paper-type Franklin Planner, but at least I was in control!