Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great Box, Rough Shipping

The clam shell box with 3-Rings is great for storing old documents and photos in Acid-free covers. I have a lot of old pictures, hand-written letters and documents from family history research. This box works better than a scrapbook because it is light weight, made of sturdy cardboard material. The only problem I have is that it was shipped in a Large envelope, rather than a box. so it arrived damaged, The company does refund, but you have to pay return shipping. Because it would cost another $8.00 I decided to keep the box. I am hoping they send a coupon for another box that is shipped bubble wrap.