Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Good coffee but hard to find refills.

I bought two of these, one for home and one for office. They are quick and easy to use but refills can be hard to find. My reason for choosing this machine is the availability of tea, latté, cappuccino and hot chocolate in addition to coffee. I wish it had more flavored coffees. The only choice is French Vanilla. While some stores carry two or three choices of refills it is hard to find a variety. You also need to check the expiration date before purchasing as some stores have old stock. You can buy direct from Tassimo but their processing is very slow. I suggest placing an order a month in advance. Be aware that hot chocolate, latte and cappuccino does leave chocolate and milk residue in the machine. The cleaning routine alone will not clear this away. You need a soft toothbrush and paper towels for a proper cleaning.