Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Targus Turn Upside Down

I have owned other Targus laptop Chill Mats and/or Pads that have worked very well for me. With the exception of this particular Chill Mat. I have been using this Chill Mat for four or five months now and have noticed that it was actually hotter using the mat than without using the mat. After comparing it with other devices, I noticed one single flaw. The device pushes air upwards towards the laptop. I saw a Technology Demonstration on Youtube.com, and I was using the mat in exactly same way as it was demonstrated. I have since turned the Chill Mat Upside down[opposite the mat direction as orientated in the above photo]. After turning the mat upside down, it is now pulling the heat down away from my laptop, making the laptop tremendously cooler. Either the Targus Chill Mats were improperly designed to push air upwards, or I received the Mat that missed the quality check. Either way, make sure the air is being pulled downwards and this device will work fantastically.