Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Missing CD-ROM and Invalid Registration Code

I purchased this item thinking I was also getting a CD-ROM and an online subscription. The image shown indicates this and so does the title of the item (Merriam-Webster's Collegiate Dictionary, 11th Edition thumb-notched with Win/Mac CD-ROM and Online Subscription). However, no CD-ROM was included with the item and the registration code was invalid for the "Free Digital Download".