Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Aweful!

Purchased last week after it went on sale. This is the third CHI I've owned, but the first purchased from someone other than my hair stylist.It looked ok when opened, but did seem a bit dirty/scuffed (like maybe it had been opened at some point).At first use it burned a huge chunk of my hair and the ceramic plates seperated from the iron (I had had it on warming for under two minutes when this happened).I'm so grateful it was only my hair that was burned.Amazon was great about the return process and was good enough to launch an inquiry - I won't be repurchasing!