Instruct: Classify Amazon reviews into positive or negative sentiment
Query: bad service no service kept getting hung upon

My wife and I liked the way it cooked but it quit working about 9 to 10 months after I had given it to her as a gift then she tried getting a hold of the company to see what we had to do for the warranty they put her on hold for about 15 min. and was hung up on this happened 3 times so she tried to e-mail them and nothing happened so if you are considering one of these you will love the way it cooks up a dish but I'll be trying a different company to deal with the next purchase of this type of cooker (tried to contact the company myself a few times but same thing happens get put on hold and hung up on wished I could get my money back)!Never again nUwAVE.