Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DEAD DIGITAL ZOOM & NO MANUAL AVAILABLE (not even a pdf)

As a long time Casio digital camera user, I was looking forward to using my new EX-Z1000. Unfortunately, it arrived with a non-functional digital zoom. No, not user error, I assure you. It's just plain not working. (The Casio Tech Services rep I spoke to, while helpful, appeared to know less about the operation of this camera than I did.)While I didn't expect a full printed manual in the box, I was surprised that even a pdf version is currently (July '06) not available anywhere, here or the U.K. web sites.Here's the U.S. number to get a printed manual for this camera, when Casio finally gets its act together: 1-609-395-0154Feels to me like this launch has been rushed for some reason - to take advantage of the summer vacation selling season, perhaps?