Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not a good first impression

I haven't even used it yet and already give it a low score. First, the door does not stay shut and it hit me in the head while I was trying to store it above the counter. And second, it did NOT include 3 accessories that were clearly stated on the box as being included! Unfortunately, since I didn't purchase it-- it was a gift-- I cannot get replacement parts unless I buy them. Not a good first impression!!!