Instruct: Classify Amazon reviews into positive or negative sentiment
Query: WinFax Pro Problems from the Start

I am sitting on hold with Symantech tech services as I write this. I installed Winfax Pro yesterday on a new computer with an 866 processor and 256 of RAM. Problems. 1. The thing runs slow as molasses. 2. The "send fax as e-mail feature" doesn't work at all. There are tons of people on their on-line question board plaintively calling for the same help I am seeking now. 3. The cover page editor is a joke. There isn't one convenience built-in. Creating your own cover page is a tedious and annoying process. 4. You can't stop the phonebook from inserting the name of your recipient in Last Name, First Name format. Thus, you can't stop from being rude to your recipients