Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not a good product

I ordered this DVD player before reading the reviews here, and that was a mistake. It plays normally about 50% of the time, and the other 50% it looks like it has a tracking error, even though there's no such thing on DVD's. My experience with Sony trying to get this fixed has been laughable, as they always say it's the DVD's, which always play fine on my PlayStation2. Support is terrible, so I'd recommend against buying this unless you like a nice looking paperweight.