Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Samsung DUD - NOT Recommended: Support Sucks

We purchased this TV through Amazon for the in-laws and the in-laws have had nothing but T R O U B L E. The TV spontaneously reboots approximately once every 1.5 hours. The error code in the bottom right hand corner of the screen do not match anything in the product manual. Samsung tech support punts us to Amazon. Amazon tech support punts us to Samsung. WTF? Calls are probably routed to Samsung & Amazon of India.Tried using the online tech support feature for Samsung. There is no apparent way to input the serial number for the product information portion of their repair request form. We can't even manually submit a repair request!We are so dissatisfied with Samsung and Amazon that we are boycotting both companies. I invite anyone having issues with either company to join our boycott.Yours Truly,A Very Dissatisfied Family in Texas.