Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Doesn't work as pictured

I purchased this display case for a NFL regulation-sized autographed football that we were giving our grandson for his birthday. Unfortunately the case was a bit too long, and the football didn't "suspend" (as the picture shows) inside the case. It just fell to the side. A cradle on one of the long sides at least would have allowed the ball to rest securely, so I used velcro tape to create one. Although unattractive, the velcro worked as long as the tape stuck to the ball. In theory, this is a simple, inexpensive display case that should allow a ball to be viewed on all sides. In practice, it doesn't work for a NFL regulation ball.