Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Chip on the back edge of the bowl

Love the bowls but one of them was chipped on the back edge of the bowl. I have not been able to find the right place to file a complaint or to get a replacement, I do not want to go to the trouble of shipping the bowl back. Dissapointed it did not arrive in perfect condition. These bowls are expensive and I expected better.