Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Had two- both broke.

This printer is terrible! The first one I bought showed an error message that was not only incorrect (it said there was a missing ink cartridge when all were properly installed) but could not be cleared. Canon had me send it to them and in return they sent me a refurbished unit. The refurbished unit does not scan properly. The scanner gets "stuck" after about 2/3 of the page and the unit must be turned off and turned back on to resume printing. The result is a copy (or scan) that is muddled and blurry on one side.The really terrible thing about the "new" unit is the noise it makes when the cartridges return to the original position after printing. It sound like the buzzing of a child's wind-up toy, only 100 times louder, and lasts 15 seconds. I cannot make a phone call or carry on a conversation while printing for this reason.The only good point: it did print well for about a week before breaking!