Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Pulls your hair!

While I don't have this EXACT model, I have one very similar that is made by the same brand. It heats up quickly and can straighten the curliest of curls; however, where the ceramic plate joins the plastic holder there is a little gap. This gap always catches my hair as I'm pulling it through. It hurts and does a lot of damage. I paid over $100 for my model, so more money doesn't always mean a better product.