Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Too Many Errors

I tried for hours to set this scanner up. If Visioneer made this one-touch 9020 for exclusive use with Windows XP, then why are there so many errors when installing it? Check out Visioneer's support website for this product. It speaks for itself. If this doesn't work, try this; if that doesn't work, try something else. YIKES!! It may be easy to use once you get it set up but I never got that far. And, to add insult to injury, their tech support number is a long-distance call. Returned the 9020 and bought the new HP PSC 1210 all-in-one. I was scanning, copying, and printing literally within minutes. And, at $99, it is an incredible value.