Instruct: Classify Amazon reviews into positive or negative sentiment
Query: DO NOT BUY THIS PROGRAM!!!

If I could this product would receive -5 stars. While it seems to install without a hitch, in actuality that is because it doesn't recognize your equipment and will not work. The authorized modem list consists of less than 12 modems and only one of those is a PCI modem, needless to say not mine. SO! It never got up and running, and being opened software it can't be returned for a refund. Caveat emptor.