Instruct: Classify Amazon reviews into positive or negative sentiment
Query: terrible customer service

If you want to get a migraine and be stuck without a mixer for the holidays this would be the company that you would order from. It is now january 18th and i have yet to receive the mixer or refund on the purchase of this product. i have called and called and called jr electronics and to no avail i still havent received a refund for this product.