Instruct: Classify Amazon reviews into positive or negative sentiment
Query: bird bath de-icer

bad item, it did not work. Water got inside and it froze in the birdbath. I had to wait for it to thaw and when I brung it in the house it leaked water from it for 2 days. Shame on me, at 63 years of age, I open box and threw everything away and expected it to work. I do not know how to get it replaced now. Never will I order something like this again. I'll go to a store from now on.