Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Can't get it to work on xp

I don't know if it's because my PC is Windows XP Spanish but the installation software fails to even start. So in the end, I can;t use this little bugger.I yet haven't tried it in my Windows 7 English, but I don't expect a successUPDATE: I tried it in W7 English. The software does install but when I run it, it shows the message: Photo Viewer can't open or is owned by another program, or something like that. That message does show in the troubleshoot manual, but I can't solve it the way they mention.I never get the option to select USB Charge or Update. My frame only shows: USB Connected and that's it.