Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Nextar MP3 player

I am not pleased with this product. The manual says it is supposed to load MP3, WMP, etc. formats - BUT IT DOESN'T!It only does MP3. I called the 800 number Tech Support line and was told by a recording that they were busy and someone would return my call within 48 hours - NEVER HAPPENED!I DO NOT recommend this product!