Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Cuisinart Customer Service (????)

Do not expect to get any sympathy from Cuisinart Customer Service (????) if you have a defective pan, as we did. Their refusal to swap out a factory defective pan for a new one has caused us to NEVER purchase anything from Cuisinart again, and to let other, potential customers, know about their lack of support for us customers. BUYER BEWARE!!!!!!!!