Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Fantastic... until they break

The z2300's sound fantastic for the price. If I were writing the review two weeks ago, it would be a five star review. Unfortunately, the wired remote recently failed (it only outputs audio on the left channel now), and my speakers are out of warranty. I contacted Logitech asking about purchasing a replacement remote, and was told that my only option was to buy an entirely new set of speakers - they will not make replacement parts available. While I hate to pan an otherwise great product for a single issue, this policy is wasteful and unfriendly to customers, and has ensure that I will not only not replace my z2300s with another set of Logitech speakers, but I'll be avoiding all Logitech products going forward.