Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great features, lousy quality

This cordless phone has great features - speakerphone on base and handset, caller ID, memory dial.Sound quality is quite bad however- even with the great features, I had to return it. Tinny sound to the handset, the speaker on the handset sounds abysmal, and the quality of the construction seems poor. Really small handset, and somehow didn't feel as comfortable as my old cordless phones. Finally, didn't like any of the 6 hyper pitched ring tones.