Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Good quality BUT

I love this product it actually tight some what the skin BUT teh customer service is very poor, I wrote to them and ask if they have a program for customer that order in a consistence basis there products mayeb it will be a litle economical (shipping wise) and their response was liek I wa asking them fro them to give their product FREE sometingI did not expect eitehr ask for, to me tehy need to put somebody that have the skills to answer to customer porperly I wont order any of their product again sometimes a litle curtesy comes a long way I am going to order somewhere else may not be the same product but the quality better and their customer service better