Instruct: Classify Amazon reviews into positive or negative sentiment
Query: STEAMING FUNCTION DOES NOT WORK

I purchased this iron based on the reviews but was greatly disappointed. The first time I used this iron, I wanted to use the steaming function so I filled the water chamber up to just below the max fill line. As soon as the iron heated up and I turned it down to begin ironing, the water just started pouring out all over the place. I proceeded to try various settings including the "no steam" setting and water continued to just pour out of the base. Maybe the iron I received is defective but it's definitely not a minor defect; the iron made a huge mess to clean up.*EDIT* Using Amazon's EASY return process, we were able to receive a new iron on the same day that we sent back the old one. The new iron does not have the same problem, so the first iron must have been defective. Beware of this issue and be sure to request an exchange!