Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointing

We never received this product. I suppose it was lost in the mail and now if we want it we will have to go to the post office (imagine going to the post office at this time of the year, and have them research it. Knowing our postal service, this will create more of a mess then the product is worth. At this point, we both agree that ordering anything thru Amazon is not reliable and we probably will not use your service again. I think it is better to go to a store and have the product in our hands when we leave.