Instruct: Classify Amazon reviews into positive or negative sentiment
Query: great, but...

My 6-month-old son loves this swing, but the ropes are a mess! As other reviewers said, the ropes are twisted or uneven or something. The swing swings a little lop-sided. I almost put the swing back in the box and returned it to Amazon, but my dad twisted the ropes before hanging it on the hooks, and it works a little better. The crookedness doesn't seem to bother my son, so we'll keep it...