Instruct: Classify Amazon reviews into positive or negative sentiment
Query: BZY BEE BOOKS

I recieved an ordered book from Bzy Bee Books entitled "Heat Wave". The book was listed as "new". However, it came with bent and folded yellowed pages. The cover had seen better days as it was dirty, folded up, and frayed. The binding was also well broken in from use. How can this possibly be considered new?