Instruct: Classify Amazon reviews into positive or negative sentiment
Query: PNY does NOT support their products

While I am pleased with the performance of my PNY card, I ran into problems when I had a problem with it and tried to get support.1: PNY has NO email address posted on their website for support or any other topic.2: Calls to PNY only resulted in a "We don't support that" answer.This means that the lifetime warranty offered is absolutely meaningless.It also means that it is a complete waste of money to buy their products because they will NOT be supported.After more than 25 years in the repair of computer hardware, I have never seen a company that absolutely refuses to support a product the way that PNY did.