Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Poor Quality

This product simply does not work. Mine worked for less than two months. The battery on the parent unit won't hold a charge. The base also goes through batteries in a matter of hours. Plus, mine does not stay powered up even when it is plugged in. I contacted Graco and they agreed to replace it, but then never followed up to send me the instructions to return it. I e-mailed them again and they wrote back saying that someone would contact me within 72 hours. Then -- they didn't. Please don't waste your money.