Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Pretty bad

This is my 5th year using Tax Cut. In the past I've been very happy with it. This year however, the updater is just awful. This disc, as purchased, isn't close to being up to date. After several attempts to run "update" and not being able to do so because of an "unexpected error", I went to their web site for a down load that took 2 hour and 45 minutes.Now that I've run the updater the program is still saying I can't file untill I fix some items, items that I KNOW have been completed correctly !!!I just might return the product directly to H&H; Block for a full refund and buy Turbo next year.