Instruct: Classify the given Amazon review into its appropriate rating category
Query: I wanted to love this product

I wanted to love this product. We have had the carpet and hardwood floor cleaner for several years. We get a new carpet cleaner that no longer cleaned hard floors. We got the Hoover floormate to make cleaning easier but it’s been anything but easier. The floormate doesn’t like dirt. This is even after I vacuum or sweep before I use the floormate and heaven forbid I ask it to clean a spot off the floor. Even with the tile and grout brush it cleans as good as spilling water on the floor and sucking up half of it. When you turn off the floormate it just keeps leaking water leaving a puddle of water waiting for you to slip and break your neck. I wish I was exaggerating but I’m not. I want to throw this in the trash because it’s just more work cleaning up after it.