Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Hard to use

This box sounds like a great Idea and the lights, tri-pods and case are very nice, but the actual "tent" is too hard to deal with. It is made with very thin wire that is hard to twist without damaging so that the box cannot be returned to the tiny case it is supposed to be stored in, so there is nothing portible about the box. The company was no help. When I complained that I could not get the box back into the case, they sent me instructions on how to set the box up. When I finally asked to return the product, which in all fairness, was after 30 days, I never even received a reply. I will not deal with Adorama Camera again.