Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Your worst nightmare!

Hard to get going intially, all upgrades have caused the program to crash. Most recent crash led to massive data loss. Support section available at company website but they don't respond to email requests. No phone number provided--you must pay them via credit and then they claim they will call you back--they never called me back! They just took my money! Apple considers this third party software & therefore they do not support it. Keep in mind the following summary: hard to install, upgrades crash the program, risk of massive data loss, no email support, no telephone support. This is your worst nightmare; caveat emptor (buyer beware)!!