Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Very Disappointed too

All my electronics are Sony, so I was expecting great things. My primary reason purchasing this DVD Recorder was to transfer all my VHS tapes to DVD. But, as the other reviewer noted, I have experienced quite a few problems. The disc freezes during Finalization when you are done recording a VHS Tape to DVD and you have to unplug the unit to reset it (not a big deal if the plug is accessible). I have wasted too many DVD's having to re-record them. Sometimes the original VHS tape is better quality than the DVD copy. I returned my first one and was refunded my first purchase and sent another one. I am now having to send the second one back to due to sound issue with it. Sony is no help at all, they don't want to admit there is a problem. I am having my 3rd one sent today and if the problems persist, I am done with this Sony product! Wish me luck.