Instruct: Classify Amazon reviews into positive or negative sentiment
Query: A Disappointing Christmas Gift

My 10 month old received this toy for Christmas. I was very excited about it since he has many other peek-a-block toys. When we got the toy out of the box and inserted the batteries the toy does not work. We have tried everything to no avail. So, next I tried to call Fisher Price, Good Luck There! I keep getting hung up on because they say they are having to high a call volume. You can't get any info on their website and my Mother-in-law threw the receipt away from amazon.com. My son does play with it as much as he can. For how much this costs, I expect it to work. I am extremely disappointed in Fisher Price. It looks cute but I wish it worked!