Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Breaks after a few years

Love the Intuos3 tablet, but my mouse right-click started getting glitchy after less than 2 years of use. This led me to come here and look at buying a new one. Couple of things I found out:1) Intuos3 mice are known to break (read the other reviews)2) You can not use an Intuos4 mouse with the Intuos3 (I thought maybe they fixed it in the next version)3) Intuos3 tablets come with a 2-year warranty!I went to wacom's website and filled out the support form asking if this could possibly be a software issue (Completely thinking the support would be worthless after reading the comments here).Wow, amazing support! - within minutes I got a reply from wacom asking for some details so they could check the warranty... and the next email back from wacom: a UPS tracking number - they are sending me a replacement mouse! It was the easiest warranty replacement I have ever done.