Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Product was old and they charged too much

I have been using this product for many years and when I had to order on line from these people I was thrilled to get it. Unfortunately the product doesn't work like all the other I have used. It doesn't work like the other I have used. My nails are in terrible shape for the first time in 6 years. I also have never paid more than $8.00 per bottle.