Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not XP certified, no tech support

This is a nice little camera with tons of problems on installing if your OS is XP professional. Try to find solutions at their web site is a waste of time as the FAQ sections consists of mere three entries, none related to the webcam.Finally, once that you are upgrading or trying to upgrade the drivers, here comes a warning: "IT IS RECOMMENDED NOT TO INSTALL THE CAMERA BEFORE INSTALLING THE DRIVERS."I am not impressed with the technical support from this company