Instruct: Classify Amazon reviews into positive or negative sentiment
Query: A great idea put together by some dumb people

I read the reviews to this product before I purchased mine and I thought those people complaining about the software problems and everything were just not good with technology. However, I've found that downloading the songs to the player is near impossible if you have a problem with installing the drivers. I've spent nearly an hour so far and the only real directions it gives to how to use this device are online. The product comes with a couple [weak] pictures that make the process look rather easy. If you have no problems with the installation or downloading the songs this product would be a good investment. If not you are in for a world of headaches like myself.