Instruct: Classify Amazon reviews into positive or negative sentiment
Query: 2 Days after warranty goes out, "SCANNER FAILURE"

So 2 days after my warranty goes out, I'm having "scanner failure" when I go to use the automatic feeder for faxing or scanning. This basically renders the fax function useless on this machine, since most of the faxes I send are multi-pages. So I am now stuck with a useless $500 piece of crap, and HP says they will replace this printer for $350 frickin dollars. I can't return it to Costco, because I lost the receipt. Good job HP, you have just lost a valuable return customer for good. Don't expect any more purchases from this heavy tech buyer again!!!!! Your customer service and tech support are the worst I have ever experienced, and that is saying something in this era of lousy service!!!