Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Lid is a problem

This percolator would be great except the lid was too tight and extremely difficult to remove. After only about a week the gasket around the glass window in the top cracked from having to pull the handle so hard to get the lid off, and coffee leaked out through the break as it perked. I called customer service and they said they'd replace the lid but it is on backorder...I have been waiting for over two months now. I don't know how you are supposed to get the lid off without using the handle, though, so what's the point.