Instruct: Classify Amazon reviews into positive or negative sentiment
Query: The Complete Series is Incomplete!

My husband is a huge West Wing fan and I got him this set. He's been watching the series on the weekends and it was only this past weekend (months since I purchased boxed set)that he finished disk 17 and eagerly loaded disk 18. Unfortunately - disk 18 was not included. Instead - another copy of disk 15 was where disk 18 should have been. How can a set be called "Complete" when there is a disk missing?