Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Norton -360 - Avoid

I would have rated this product lower if possible. I installed the product and it was working fine for about 2 weeks. Suddenly it stopped allowing me to browse to any site that is security protected. I followed the help on the Symantec website which told me to run Live Update. No change. So I used their Live Chat feature. The advice given to me made the problem worse. I was told to uninstall the product. I did, only to discover that now my computer was no longer recognizing my disk drive so I couldn't reinstall easily even if I wanted to. Now I can browse but can't do anything else on my computer. I will be asking for my money back and switching over to Kaspersky or Trend Micro's products.