Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Unreliable company

I had ordered this for my son in December he has gone to the mailbox every day looking for the magazine. I called to find out where the magazine is and still no magazine. I was given an excuse that the address was corrected but i did not change it. I was told i would be contacted and a magazine would be delivered this month,no contact and still no magazine.