Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Pretty good with some flaws.

The multi-plier arrived with a defective set of scissors so I had to immediately send it back at my cost for shipping to Gerber. However, they did promptly fix it and send a replacement. I have used it several times at work and so far its holding up just great - the knife is superbly sharp and the pliers seem very strong. The "black film" on the hands that some people are experiencing is just the excessive lubrication they put on the tool before shipping to ensure ease of one-handed opening. It's easily wiped off with a rag and can be re-lubricated as necessary. The one-hand opening action varies from easy to stiff from tool to tool and you may have to adjust the sliding screws and add or remove lubricant as necessary, but once tuned it works great.