Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Not Happy

I ordered the game for my daughter on 11/28/06 quite confident that her big item wish was bought and I could forget about it. I never recieved it and was never informed by Amazon that it was returned as undeliverable. So on Christmas day when she opened her presents, she asked where it was. I told her I ordered it and we started looking about the house as to where it was. After going on the computer to the website I then found out that it was returned and my credit card had been reimbursed. Shame on them. I will not use them again. I believe they got too big for their britches and the customers are the ones paying the price.