Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Support is horrible

I've had this print server for a few years and it was working fine, but when I got a new router it could no longer recognize my printer. I tried everything to fix it (I used to work in IT so I have a decent understanding of TCP/IP, etc.) and finally decided to call tech support. The support guy was so unbelievably rude and condescending that I'm just going to buy a print server from another company. I don't ever want to deal with ioGear again.