Instruct: Classify the given Amazon review into its appropriate rating category
Query: 2 months and still haven't gotten them

I ordered 2 of these 2 months ago and still haven't gotten them. I contacted the seller, and they said they had a problem with them being stuck at USPS, but they'd promptly have them delivered within the next few days. That was almost a month ago. I had to contact them again, I'm waiting to hear back. But I'm really upset about it. Especially given how expensive it was.