Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Expensive doesn't always mean good.

I bought the red version in November. Today I decided to try it out the first time. I got my yoplait berry mix and the milk. Put it into the jar, plugged the blender in. And IT DOESN'T WORK!How about that? A $100 blender from a supposed top brand seller and the unit comes DOA? What kind of quality control allows a non-working unit to ship out?I called Kithchen Aid, the lady was nice. She said she's sending a replacement but not to expect it in about 2-4 weeks! My freaking goodness! So what will I do with the berry mix and milk in the jar now? Once the new unit arrives, I plan on sending it back to Kitchen Aid with the berry mix and the rotten milk.Thanks KA, just ruined my day!