Instruct: Classify Amazon reviews into positive or negative sentiment
Query: company support is POOR

I own three products form this company-- only one works-- its not because they break but because the company STOPS allowing you to down load drivers for them. It's not that the company stops updating them, they actaully make them so you can't down them. So if you want a product that will have its support pulled out from under you in as little as 3 years go head and buy one. For me, I've given this company its last dime that it will get from me.