Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Stopped working after 13 months (purchased new)

We bought one of these new from Amazon and it was okay for a little over a year. Then it simply stopped grinding. I called Cuisinart customer service and was told not to even bother shipping it to them for repair because Cuisinart didn't repair them. Another piece of shoddy merchandise that ends in the trash because it didn't stand up to a year of infrequent and careful use. There was a time when the Cuisinart brand meant something. I don't feel that way any more.