Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Disappointing

This item is so disappointing that I tossed it in the trash and simply ate the financial loss. This item is designed to look like quality paper towel holders, but those are much heavier and have a far less maddening screw top knob on the top. I have a much better holder that looks exactly like this one on the surface. As depicted on the Amazon site. I thought I was ordering a quality unit like the one I own. (This was to be a gift for a family member.) But I was fooled. Don't you be!