Instruct: Classify Amazon reviews into positive or negative sentiment
Query: It NEVER came

The seller(Iron Horse Helemts) managed to send the wrong helmet,the wrong size, the worng color, the wrong brand. This seller was terrible to deal with, I traded the helmet he sent me at a local place, and had to take a loss. I don't know if the helmet is any good or not. I DO know the helmet I ended up with is great! Do your business in person, it's much more satisfying!