Instruct: Classify Amazon reviews into positive or negative sentiment
Query: not very happy with this company

the product was fine & shipped very quickly. But i was sent the wrong size. I couldn't get in touch with the company by phone. Instead they e-mailed me a few days later & said that I could mail the product back & when they recieved it they would mail out the replacement, but i did explain that I needed the costume sooner than that. I was also told that I would have to pay for return shipping again & then shipping for my new product. I don't think that's right when I was sent the wrong size!!