Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Ugly and didn't work reliably

I have a gate to a children's play area in my yard. My kids are always slamming the gate and I cringe for little hands or fingers getting caught. I thought this might be the ticket. How wrong I was!It's huge and ugly, clashing with my nice cedar fence and gate. OK, I was willing to go with it, assuming it would do a good job. Sadly, it was very hard to operate. My kids struggled to open the gate and it didn't always close all the way. When it did close, its closing motion was not smooth. I finally uninstalled it when ripped the screws holding it out of the wooden gate post. Upon inspection, I found that the mechanism had bent due to the force required to operate the gate with this installed.