Instruct: Classify Amazon reviews into positive or negative sentiment
Query: unhappy

I have bought numerous card shufflers from you and the last one I got in January worked about 6 weeks and now just like the others it will no longer pull the cards thru, it is like the liitle wheels on top fall down just low enough they can't grab the cards. We all have problems with our hands and can no longer shuffle the old fashioned way. I would love to return this to you and order another one that is better made and will last a lot longer even if we have to pay a little more for it. I would like to remain a customer because you have been so fair with us. But we need to find a way to get one that will work. Thank your so much for your help.Josephine Hill