Instruct: Classify Amazon reviews into positive or negative sentiment
Query: Great Bread, Lousy Durability

This machine has made excellent bread for us, but within six months of buying it, the right clip holding the pan broke. We've limped along with one clip for a year now, since we could never get any information from Zojirushi about repair. The left clip is now giving up, causing us to wake in the middle of the night with the pan clattering around during the knead cycle. And since I'm complaining, the machine cooks at such a low temperature that it's been impossible to make a quick bread.I like the horizontal loaf, and I love our Zojirushi rice cooker, but the problems with the clips, the peeling paddles, and the awful customer service ensure that I won't buy another ZO product with moving parts.I'm currently researching other options, because we've grown to love fresh bread so.