Instruct: Classify the given Amazon review into its appropriate rating category
Query: I loved the product I have dropped my phone many times ...

I loved the product I have dropped my phone many times before with different cases and somehow my phone breaks yes it may be expensive but it's worth it it comes in very fancy packaging and comes with a phone holder it's an amazing product but there is one problem I had is that the design over times starts to come off and you are ending up having a clear Samsung galaxy s8 plus case.