MFC J4110 DW printer (brand new) doesn't easily accept the cartridge with the thick plastic seal over the ink dispenser. It resists being pushed in.
932379
I had the same problem. The instructions are poor on this, if you look inside the Brother cartridge slot, there is a male end that is supposed to pick up the ink. One of the YOYO inks was missing a seal inside that was visible on the other inks. You may have to create a small hole in the tough piece of tape that covers the round opening, just big enough to be able to push the cartridge onto the male end of the Brother ink slot. I think that it is supposed to fit snug so no ink leaks out of the cartridge. So don't make the hole too big that it fits loose onto the small male end inside the Brother ink tray.
932380
I believe there is a clear plastic seal glued to outside of passage where ink should go into printer.I removed that seal carefully with penknife. It is glued very well; it may take a few minutes to take it out.
932381
I had the same problem. The instructions are poor on this, if you look inside the Brother cartridge slot, there is a male end that is supposed to pick up the ink. One of the YOYO inks was missing a seal inside that was visible on the other inks. You may have to create a small hole in the tough piece of tape that covers the round opening, just big enough to be able to push the cartridge onto the male end of the Brother ink slot. I think that it is supposed to fit snug so no ink leaks out of the cartridge. So don't make the hole too big that it fits loose onto the small male end inside the Brother ink tray. I had the same problem. The instructions are poor on this, if you look inside the Brother cartridge slot, there is a male end that is supposed to pick up the ink. One of the YOYO inks was missing a seal inside that was visible on the other inks. You may have to create a small hole in the tough piece of tape that covers the round opening, just big enough to be able to push the cartridge onto the male end of the Brother ink slot. I think that it is supposed to fit snug so no ink leaks out of the cartridge. So don't make the hole too big that it fits loose onto the small male end inside the... » Read More I had the same problem. The instructions are poor on this, if you look inside the Brother cartridge slot, there is a male end that is supposed to pick up the ink. One of the YOYO inks was missing a seal inside that was visible on the other inks. You may have to create a small hole in the tough piece of tape that covers the round opening, just big enough to be able to push the cartridge onto the male end of the Brother ink slot. I think that it is supposed to fit snug so no ink leaks out of the cartridge. So don't make the hole too big that it fits loose onto the small male end inside the Brother ink tray. « Show Less
2182239
this printer is funny for some reason it does not work with 103 so if you are buying ink use 101 don't buy from dinsink Compatible With Brother LC101 LC103 10-Pack Compatible Ink Cartridge (4K/2C/2M/2Y) Compatible With Brother MFCJ470DW MFCJ475DW MFCJ650DW MFCJ870DW MFCJ875DWi toke chance for 40 us and non of the ink work in fact i got 103 and they advertize 101 so i ended up buying from smart toner Genuine Brother LC101 (LC-101) Color (Bk/C/M/Y) Ink Cartridge 4-Pack (Includes 1 each LC101BK, LC101C, LC101M, LC101Y) for Brother MFCJ470DW MFCJ475DW MFCJ650DW MFCJ870DW MFCJ875DW this printer is funny for some reason it does not work with 103 so if you are buying ink use 101 don't buy from dinsink Compatible With Brother LC101 LC103 10-Pack Compatible Ink Cartridge (4K/2C/2M/2Y) Compatible With Brother MFCJ470DW MFCJ475DW MFCJ650DW MFCJ870DW MFCJ875DWi toke chance for 40 us and non of the ink work in fact i got 103 and they advertize 101 so i ended up buying from smart toner Genuine Brother LC101 (LC-101) Color (Bk/C/M/Y) Ink Cartridge 4-Pack... » Read More this printer is funny for some reason it does not work with 103 so if you are buying ink use 101 don't buy from dinsink Compatible With Brother LC101 LC103 10-Pack Compatible Ink Cartridge (4K/2C/2M/2Y) Compatible With Brother MFCJ470DW MFCJ475DW MFCJ650DW MFCJ870DW MFCJ875DWi toke chance for 40 us and non of the ink work in fact i got 103 and they advertize 101 so i ended up buying from smart toner Genuine Brother LC101 (LC-101) Color (Bk/C/M/Y) Ink Cartridge 4-Pack (Includes 1 each LC101BK, LC101C, LC101M, LC101Y) for Brother MFCJ470DW MFCJ475DW MFCJ650DW MFCJ870DW MFCJ875DW « Show Less
2268225
Pat, I always assume the basics first and not knowing your expertise, just make sure you pulled the seal tape, have the right cartridge, reboot the printer, etc. Then I'd look at the printer's web interface, and the Windows troubleshooter before giving up and returning. If it's something you're doing, a new printer won't be any help.
21246
On the side of the cartridge there should be a green or black lever. You have to pull out the plastic cover from the ink cartridge then it should click in place. Also check inside your printer, it may have fell off that's why you don't see it.
419757
I found that I sometimes had to punch out the film covering the part of the cartridge where the ink leaves it. That helped me out. They are sometimes a little hard to "click" in. You may want to play with that part of the cartridge (pull it away from the cartridge or pushing it in firmly.) Hope that this helps!
2119934
My cartridges smudged considerably,so I tried to remove the plastic covers. They are firmly attached. Any help on how to fix this problem?
1984789
I have experienced that the cartridges are a little too large so they can be hard to secure into the printer, but the cartridges always seem to fit for me. Perhaps you ordered the wrong cartridges for your printer? If that isn't the problem I would tell the vendor what the problem is and ask if they will resend new cartridges.
1270361
It's been awhile since I installed the cartridges from that purchase. The printer may have asked me to confirm that they were 'epson' cartridges (which I probably would have said yes) or there may have been a warning about nonepson-ness where I had to say yes I want to install them. Seems like the clips or tape preventing ink leakage needed a 2nd look. Rebooting he printer before and/or after installing the cartridges may also help. Otherwise it sounds like a faulty chip(s) in the ink cartridges.
1910905
I believe you are referring to the plastic protect piece and yes that must be removed or the printer will not recognize the cartridge. It should also show you in your manual that came with the printer. If you are still having a problem go to Brother.com and you can call them and they will assist you. I have done that for other Brother products I own.
623509
Hi Dan you should be able to click on the cartridge when you change it. go to tools and you should see a button to accept the cartrige
498439
I was confused about what plastic to rip off or if I was just to shove them in. I had to push the cartridge in pretty firmly. Don't rip off the clear plastic first. I have already used mine so I can't look at one to remember what it looked like before I put them in the printer. But I remember wondering if I was to rip off the small round piece of plastic on the side that goes into the printer. My advice is to put it in the slot and give it a firm push. The little black lever on the top should pop up when the cartridge is seated. This is assuming you have the same printer and cartridges I do. I'm sorry I can't be of more help. Hope they work for you.
433869
My printer said the same thing. I was able to force it to print anyway. I think it is something the printer manufacturer has on their cartridges that isn't on these making the printer not like them. THey are trying to force you to buy the expensive ones.
1637025
Remove the yellow protection from edge you might need to poke slightly but really shake the cartridge and install may have repeat until ink comes out when printing. Be patient. Took me a while
1916762
I have the j4680 printer & fax , I can not install any of the ink cartriges , I tried to replace the color cartrage an would not go in so I removed the black to see if I was doing anything wrong . Now I can not get any one of them in , could the carrage be broken?
2002691
Another thing you can try, (that has worked for me when ink is so low that printer will not print, yet there's still ink in cartridge), is to place a small piece of duct or masking tape over the clear part of the cartridge. That's where/how the printer itself recognizes ink levels in the cartridges.
1784658
I used these cartridges in a mfc-j6710dw and they fit, but the poor quality of the ink ruined the printer.
101263
I had same problem on another printer however it was a compatible cartridge, I replaced it and it corrected the leakint.