I opened the bag and see that everything was hot and the controller power connector slightly melted. If you have any idea what happened please help!
942973
There are many reasons this could happen. The most likely is that either: 1) Your system is wired backward. 2) Your wires are too thin. 3) You are running too much current through the controller. The controller has a max amp rating that is 3x higher than it's continuous current rating, meaning, if you are always pulling full power from your batteries you will ruin the controller.
942974
There are many reasons this could happen. The most likely is that either:1) Your system is wired backward.2) Your wires are too thin.3) You are running too much current through the controller. The controller has a max amp rating that is 3x higher than it's continuous current rating, meaning, if you are always pulling full power from your batteries you will ruin the controller.
942975
I dont know why in the box you had this issue. But the 1000watt overheats and is not more powerful that the 800watt. I have both and they feel almost the same. The resistance that the currant makes because the cable is not anybigger than the 800 it makes the cables over heat and melt. The cable is the same size on both so it doesnt mater how much more power ether have it comes down to what the cables can transmit and also without overheat factor..... The company has a good return policy.... Get a newone.
942976
If the battery was not shipped in the box it was not an electrical short. I'm guessing you got a rebuilt part? Mine melted this summer also from high wattage use during summer. Rod
942977
I had the same problem. The insulation on the wiring did not keep it cool causing it to melt then the wiring melted together. I cut out the connector and hard wired the positive to positive and negative to negative seperately and insulated them very heavily. I am now keeping "ALL" the wiring away from eachother to make sure that never happens again. I hand-made a bracket to keep the controler away from the battery to eliminate some of the heat problem and it seems to be working. Good luck.
499618
I'm sorry this has happened, but unfortunately it is not fixable, or at least it wasn't a year ago. I had a previous one that had this same problem and I tried to get it fixed but was told by customer service at Deni that it was not repairable which is why I bought a new one. The previous one was about 6 yrs old so it wasn't an entirely unexpected problem; since I knew it wouldn't last forever. Occasionally, the bag wouldn't sort of "stick" to the wire after sealing and I attributed that to the problem, so now I hold the wire down with a finger before I lift the bag. This is probably something they should add to their instructions.
1247489
Mine started to melt, spark, and fume after 10 minutes of being plugged in. It is not compatible with any computer.
57817
I had the same problem. I replaced the ballast and it took care of the problem. I also discovered the old one had got so hot it was partially melted.
794692
Dont have an answer. I double checked my connections multiple times, same with making sure had proper wiring. nothing happened. removed controller and went with another option. money down the drain!
1214372
Send it back. Mine is horrible. All sorts of shorts and stuff. Will work for a few minutes then turn off. Check all your cables to make sure they are good cables and securely fastened.
155750
Make sure the bag is clean and there are no obstrctions around the fan. Otherwise is most likely a control board problem and will need factory repair. I'm on my second one after first lasted 3 years. Decided cheaper to buy a new one than repair the old one.
699846
Mine is hot too since I started to use it. I have to unplug it when I don't use it.
392893
Recheck the "constant hot" from the module. It is solid yellow and the same gauge as the accessory hot which is solid red. If there is no constant memory can not be maintained. You also may have to hard reset the module.
260961
You should take it back...or call the company and explain what happened...maybe they will send you a replacement or refund
1399888
Sounds like something got messed up during transport. I would have it sent back and get a new one.
1037574
Only thought I have is that you have the polarity reversed on the battery leads. If the leads are correct, the controller is faulty.
668541
Mine is warm to the touch but not excessive. The power supply is very warm though. I am going to look for a new one to replace it. Hope this helps.
1104560
I'm assuming you had something hot inside. That is not normal. It normally means you've lost the insulating capability of the unit. I believe these are vacuum sealed. It sounds like you've lost that seal.
1920037
I haven't had that happen to me. It could be an issue with your power supply not being able to distribute enough power while playing the game. Maybe try borrowing another high watt supply and test it?
2275212
Man, no idea. Did you get a power surge or something like that recently? I keep mine (and all electronics like this) on a suppressor protected circuit. Not much help for you now, though. You have my sympathies.
882090
Did you plug it in right? I plugged it in 1st time & it got hot!! Turned charger over & it charged up fine.