Just brought it and enough water in it, but the red light flashes intermittently with the green light ? Or stay in red light for minutes!!!
519091
I would call their customer service. They will send you a new one but, only put a 90 day warranty on it after. This is why I will never buy from them again. They don't stand behind their product. I bought one and it failed within three days... Good luck.
519092
I started getting same issue with duck one after one week and in two week it completely stopped working. Then I returned and ordered frog one and that is working good since one month. I will suggest to return it and go for frog.
62798
Mine has only red and green lights. If both lights are on, it's cooking. If you put in the appropriate amount of water as specified by the doctor, the unit stopped in about an hour (too much water would take longer). After that the red light goes off. Green light only means warming. Shouldn't warm more than 2 hours.
2269022
I had a similar issue. I took it apart, cleaned out the rotor and siphon tube, and it seemed to fix the problem. The flow control in the siphon tube had caught some algae and quickly plugged up the system.
373581
Sounds like it may be defective, mine has a faint light when it is working. Check to see if files are transferring.
1772122
That is odd. Did you let it sit for a while? I remember blinking lights for sometime before the constant green light came on.I'd contact Amazon or the manufacturer to see if you can exchange it. Personally, I love mine and even gave one to my best friend for her birthday. I use DuraCell batteries.
2029239
Give it some time, how big is your tank? The red light goes off and on. If it continues to not warm up, return it
40247
When mine arrived it didn't work either. The water didn't get hot also. At the time I didn't have time to return it so I was out my money. I wouldn't recommend buying this to anyone.
2277662
When I first got mine, I set it up in the kitchen under some lights, filled the water tank, and then turned it on to confirm it worked. I ran it for a few minutes and then unplugged it and carried it to my room. I noticed that it wasn't blowing out much mist. Like you are noticing now. I proceeded to empty out the basin and try again, and it worked like a champ. See, in carrying it down the hall with the water tank full, when it gets jostled around with the valve open, more water gets into the basin than should be and the ultrasonic platter can't work through the higher levels of water. Just empty out the basin, put the water tank back on and turn it on. Also, the more you turn the knob, the more mist comes out. Turn it until it stops turning, that's full power.
877530
If the light is on and the water flows through it, then it is functioning properly. You should check to see if there is no water in the glass bulb compartment.
554862
Yes, we have had the exact same problem. I'm guessing this relates to a problem with the water sensor or the electrical connection between sensor and indicator light.
1184391
The red light won't stay on. I've plugged it both in the wall and on my computer and I have no indication that the charge is holding. Is this happening to anyone else or should I return it? I only got it today.
2196215
I purchased same unit. The blue light at bottom would come on when plugged in. I took it apart to clean filter and the clear washer didn't seat properly so I got water in glass and bulb blew out. I purchased 2 bulbs on Amazon for about $25. Put in new bulb and made sure no water could seep in tube and its been going strong for over 6 months.
324739
It happened to me also. I bought this steamer a few month ago.I emptied container and let it stand for a few hours unplugged , then start over again.So far its working, I'll see what happens next
64539
I contacted Pur & they told me that after the light turns red (about 30 days) to watch the water flow from the filter & change filter when it starts to be a small stream. If your light truly IS NOT WORKING then contact Pur via their web site since this seems like a manufacturing problem.
49616
On my unit the light is red, and it starts flashing red when I place a drained battery into it for charging. Once the battery is charged it turns green and stays green until I remove the battery to use it.
1528013
The flashing light means it is empty...or not level...or perhaps needs to be cleaned. I have noticed that after I efill mine, it needs to set for a mniute or two before it starts working again, as if the water needs to settle inside.
1772121
That is odd. Did you let it sit for a while? I remember blinking lights for sometime before the constant green light came on.I'd contact Amazon or the manufacturer to see if you can exchange it. Personally, I love mine and even gave one to my best friend for her birthday.