I bought four of these and two of the transformers don't work. How do I get replacement transformers for the dead ones?
927096
Hello, would you please provide your order # to me? And if there is any problem about our items, as a reliable seller, we are willing to do our best to resolve it for you.
927097
I would email the manufacturer through Amazon. I have found them to be very responsive.
1372775
You can get a replacement LED on Amazon.com. If you take apart the lamp, you will find that it needs to be soldiered... (also, unsoldier the non-working LED. Are you sure it's the LED and not the transformer?
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.
119340
I bought this one two years ago, and have no idea, what kind of transformer it has, because whatever comes with it we just installed it and that was it, I am really sorry that I am unable to help you any more, thanks ;you
1897505
The transformer should not smoke so I would advise that you play it safe and have it looked at. Go to lionel.com to find the nearest Lionel service station. Bring a copy of your receipt and they will be able to provide warranty service. This is probably easier than sending the whole set back to Amazon.
476032
probably plugged in wrong. the plug to the transformer will fit in about three different ways and only one way works. there are unreadable arrows showing the proper way. i marked the right way with white marks-a-lot.
1838838
I was able to get a replacement transformer by going to the contact section of their website (http://www.lighthousehydro.com/contacts/) and sending them an email. Tell them the model of the light and that you need to purchase a transformer and they will send you a purchase order that you can pay thru Paypal. Then they send you the transformer. They cost $20.00 when I did it. The 240W light has 2 transformers.
1784330
Hello There, Yes you might be missing the little plastic pieses, that fit in the little you see on the timer. there are two in it. one red to turn on and the other is black to turn off.or the transformer is dead.replace it. check one of the lights to see if the bulb worksBrent
2214532
Most items sold on Amazon have a 30 day return policy. I am curious as to why you think the transformer might be blown as it is built into the unit. One of the units I got had a dead remote battery so it wouldn't turn on the light. I used a new battery and the light turned on. Maybe try that?
101244
It's fairly simple. Once you find the original check the wire colors and match them up to the original. You may need a pair of wire cutters to separate the old wires. The old transformer should be screwed down. Remove the old one and bolt the new one in place. Use twist on wire caps to put the wires together. Viola your done.
1559278
If they were missing from buying new contact the company. If it's because you bought it second hand, try eBay and amazon. They have replacement parts for this model.
526489
You need a 12v transformer. Mine are direct wired transformers that I have up to four lights wired to.
1657629
I would love to buy anyone's that has stopped working somehow. I've bought 2 and my lights keep going out. I'm looking to cannibalize another to get my lights working again. I NEED my lights to work. It seems so simple inside, seems like a repair person could fix it easy enough. I could fix mine but I don't feel like learning to solder.
1501887
Why would they be dangerous? Only danger is if you deliberately contact the output. I've been around transformers all my life with no problem
2074755
The lights state they are DC voltage. This transformer is is AC. They will not work.
1203656
I just bought the same thing and am having the same problem. The only way I can get control (and only briefly) is to unplug the transformer and plug it back in. I even changed the battery in the remote.
2152887
I wouldn't think you need a new transformer. Batteries only last 3-5 years no matter what. The transformer either works or it doesn't to supply power to the alarm, the battery is just back up in case the power goes out.