Made sure the dimmer was off the Red and Black wires were separated. Plugged it in and turned it on..............nothing. ???????
921199
My first try didn't work either and I sent it back. Second try worked fine and has been working for over a year.
921200
Donna,FYI - I bought and installed this exact system with no difficulty. Your comment/question is too vague to answer. To recap the usual installation: the red dimmer wire must connect to the "+" side of the LED strip, and the black wire must connect to the "-" side. This is mandatory or else the LED's won't turn on. The dimmer is then plugged into the transformer, and naturally the transformer must be plugged into an active 120 volt outlet. Also, double check that you have good connections at the LED strip. If this doesn't help you, please explain in more detail how you have your system set up. I'd be happy to help you.Doobster Donna,FYI - I bought and installed this exact system with no difficulty. Your comment/question is too vague to answer. To recap the usual installation: the red dimmer wire must connect to the "+" side of the LED strip, and the black wire must connect to the "-" side. This is mandatory or else the LED's won't turn on. The dimmer is then plugged into the transformer, and naturally the transformer must be plugged into an active 120 volt outlet. Also, double check that you have good connections at the LED strip. If this doesn't help you, please explain in more detail... » Read More Donna,FYI - I bought and installed this exact system with no difficulty. Your comment/question is too vague to answer. To recap the usual installation: the red dimmer wire must connect to the "+" side of the LED strip, and the black wire must connect to the "-" side. This is mandatory or else the LED's won't turn on. The dimmer is then plugged into the transformer, and naturally the transformer must be plugged into an active 120 volt outlet. Also, double check that you have good connections at the LED strip. If this doesn't help you, please explain in more detail how you have your system set up. I'd be happy to help you.Doobster « Show Less
921201
Donna, Okay, l understand that you trying to light the LED strip using the black lead that was already connected to the strip. You can disregard my previous comment about the red and black wires, however, keep that info handy if you ever decide to do some cutting and rewiring. Let's test the transformer. Insert the short electric wire that came with the transformer into one end of the transformer. Then insert the other end of the short wire (the electric plug end) into your electric outlet. If the outlet is hot and the transformer is good, a small "green" light will appear on the transformer. If not check the outlet for power. If the outlet is hot and the transformer light didn't come on, then the transformer is probably bad, Return it to Amazon for replacement. If the transformer light did come on, then connect the strip black wire (female) to the transformer black wire (male). The strip should then light up. If so, you can then disconnect the strip from the transformer and add the dimmer connection. The dimmer has an "off" position when fully rotated counter-clockwise. Turn the round dial clockwise and the strip should light up. Hope this helps. Doobster
1928220
Well, I just unplugged it and plugged it back in. The lights don't come back on....at all. You have to press the "on" button to get the lights to come back on.
273976
Honestly, I screwed the one I had (I bought a whole new one because the knob on my dimmer had broken off) and just matched up the wires. Make sure you turn off the power source from your fuse box-I did not, and I got zapped.
345963
Have you considered that it may be just broken ? It should light up right when you plug it in. Play with the sensitivity ... If still nothing them obviously it's broken.
816842
One review said just plug in and go..I plugged mine in and nothing happened..Can someone tell me how do you get this thing to work...
179409
Hi Dale just join the two red wires together and run them to positive and the black wires to negative leaving the fine black wire not connected good luck Chris A.
117078
Did you push the reset button on the power plug? I think that has to be done. My LED lights came on when the unit started. However, since it is in my bedroom, I had to turn it off for sleep purposes. The LED lights are not on if the power is not on, I think.
1729696
I had that same problem! I tried different ways of connecting the wires but this light switch didn't work! So I promptly returned it.
399274
it won`t work also.... I pressed the turn on button but nothing happens... no light no sound... Please help!!
757821
that happend to me yesterday after cleaning it .. so i just unplugged and re prime it and it worked .. hope this helps ;)
695009
Try with the switch on the light assembly in all positions, if still not working recheck the wiring connections. After that I would probably follow procedures for returning a defective unit.
1865495
Certainly sounds like you wired it correctly. Just remember that LEDs are polarity sensitive, so make sure your positive is on the red wire. If that is confirmed, then I have nothing more to suggest.
2267180
i installed one and hardly see the red light - if at all. I looked on line for examples for various examples when i wired mine... and its worked ever since.
238817
I tested mine by going into a normal lit room, turn it on, then turn out the lights in the room, making it dark and then seeing if the light came on. That is how I tested it and it worked exactly as it should.
967480
It must be defective. Usually when lights flicker there's a loose wire involved. I would return it. Hope this helps.
1079626
Sorry but you have to test The circuit maybe The battery is dead try with another battery. Mine is weak it only light 3 hours.
1870239
I received mine today (2/7/14), plugged it in and it worked fine. Turned the dimmer switch off and it never turned back on again. So... apparently it is still an issue.