Hello, i purchased this item only in january - and it has suddenly stopped working. the amazon return is "out of date" - although it has only been 6mo
921292
Mine broke too--I had the same problem. I certainly won't buy this brand again.
921293
I also thought that mine was broken ad well after a short amount of time. mine doesn't seem to work if I fill it past the 300 ml line. I would suggest trying filling half. Thats how I get mine to produce the mist.
845489
Ropert, it appears there is a batch of either counterfeit or defective units being sold on Amazon. I had the exact same situation and now my 3 month old device is totally unusable. You will see in the recent review history a number of similar complaints and only a 1 month return window so S.O.L.
580390
Well I have the same problem. My unit just stopped working. I only used it for a few months and it stopped working. I looked at the other responses and may try to get it fixed. Just don't want to put money into it and perhaps still have it not work.
647470
Hi. I did found it cheaper from amazon and it is not working good so I want return it.
292988
I bought it in March and in July it stopped working. I'm going. Email the company and see if can get a replace
181972
Hello, I purchased the unit and it only worked for a couple of weeks. I returned it.
2245593
I had the same thing happen and had to return my unit which I did by contacting Amazon. If you look at the reviews of this product, which is great when it works, only lasts 1-3 months. There is definitely a problem here.
2001754
Mine quit working after 3 months. The co I bought from on amazon told me to send it back so I did took almost 5 months to get replacement and that was after several emails and threatening a bad review and threatening to contact amazon. Had 3 days later
268873
Haven't had an issue with mine; however, I would hope that after only six months of use, amazon would take a return and get you a new one! Amazon!?!
504918
It stopped working so I wouldn't buy it.. I will try to get a refund first. Contact me again I will let you know
1850442
I used it every work day for two to four hour, then it stopped working after about three weeks. At first the company sent me replacement parts, but it still needed work. I continued to call and email, but they stopped responding. I suggest you save your money and take a walk at lunch time. I wish I had!!
442870
It will work for awhile. Mines stopped working after a few months, please don't buy this. It's a third party item and Amazon won't help you. Also the company that makes this will never call you back, I'm still waiting on a call.
289954
it could be anything, defective item, electrical problems, ect. I suggest you contact Amazon for an exchange. Mine is working perfectly till this day, we bought it about 5 months ago. I haven't ran into any problems..
213461
Sorry you are having trouble with this. We just plugged ours in and it has worked for about 6 months now. Maybe its not compatible with your computer? Maybe you could try it out on a different computer and see what happens. If it doesn't work then, I'd send it back. Sorry if this wasn't much help, I wish you the best.
1739452
NOOOOOO this is not reliable. I cleaned it as instructed and six months after purchase it suddenly stopped working. Amazon only allows returns for 30 days on this item so it was a complete waste of money.
599435
I had the same issue had to return mine. I reordered another The new one only worked a few times and stopped working altogether. I honestly would return it and not get another. Awfully expensive for getting one that does work to only last a few times before breaking down.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.