I have bought 2 collars and the LED lights didn't work on either one when I bought it. Can't read what it is set on. NOT ANY NUMBERS SHOWS UPWhy
935416
Make sure the battery is in correctly and the unit is charged. The is the second shock collar I have used and I have to tell you is if inconsistent and difficult to use, I wish I had never purchased it.
935417
If the lights are not blinking on the collars, make sure they are fully charged first. Then firmly press the power button on each collar. There will be an audible beep once they are turned on. This is how mine works; hope that helps.
213069
They are junk collars, I bought one and it lasted one week till the shock stopped working. I am in the proccess of a return.
2110243
I'm not exactly sure which model you have, but in general the LED is the key to understanding how your collar is set up. With respect to charging, RED means the collar is charging and GREEN indicates that the collar is charged. BarkLimiter owner's manuals are usually available online and pretty helpful.
2164068
I only know my own experience. The 3 collars I purchased before Tritronics was purchased by German worked great. The two I tried afterwards were both abject failures. I switched manufacturers and am very pleased.
65904
I had this problem too! At the botton of the block or box with the prongs there is a clear circle. You will need a screwdriver or you could possibly move it with a fingernail. Turn it and it will activate the collar.
2136754
You have to be in very close proximity to the collar with remote. Almost touching. Other than that, is the battery in the collar fully charged and is the remote battery old? If so change it out. Good Luck, sorry I cannot be of more help.
436466
You should get a red light indicating the collar battery is charging. It turns green at full charge. If no light, the problem may be with the charger and not the battery in the collar.
2208054
I did the same thing for my 2 dogs and taped their name above which side cote old their collar so I wouldn't shock the wrong one. Lol a couple things to let you know... The clasps are cheap plastic and break easy. Idk what kind of dogs you have but I have a black lab with a thinner neck and it works good for her. For my Dachshand it doesn't work well because it is too big and even being tightened to the max is still not enough. For my American bulldog with a larger neck it is not big enough and would be tight at first and now he can't wear it at all. Sorry for such a delayed response. I have been so busy. Hope this info helps. I did the same thing for my 2 dogs and taped their name above which side cote old their collar so I wouldn't shock the wrong one. Lol a couple things to let you know... The clasps are cheap plastic and break easy. Idk what kind of dogs you have but I have a black lab with a thinner neck and it works good for her. For my Dachshand it doesn't work well because it is too big and even being tightened to the max is still not enough. For my American bulldog with a larger neck it is not big enough and would be tight at first and now he can't wear it at all. Sorry for such a delayed response. I... » Read More I did the same thing for my 2 dogs and taped their name above which side cote old their collar so I wouldn't shock the wrong one. Lol a couple things to let you know... The clasps are cheap plastic and break easy. Idk what kind of dogs you have but I have a black lab with a thinner neck and it works good for her. For my Dachshand it doesn't work well because it is too big and even being tightened to the max is still not enough. For my American bulldog with a larger neck it is not big enough and would be tight at first and now he can't wear it at all. Sorry for such a delayed response. I have been so busy. Hope this info helps. « Show Less
365946
I have a different collar than came with my system and it works fine. So i think it should work. Hope this helps
54087
One thing is for sure. It will only work with products from "Pet Smart". I would call them to make sure of any questions of compatibility with different collars.
1254284
When I replace batteries in the collar, make sure the remote is on and hit the vibrate or tone. You may have to pull one battery out and retry. Your battery in the remote might be weak and need replaced also.
1691435
If the item is lost, I think you probably have to buy a new one. If it was defective, they usually replace it (but you have to send in the old one). If that is the case, you can contact the seller via Amazon. If you need to purchase a new one, this should be the link: Extra Collar for Esky® EP-1000R-B1 1000M Range Waterproof Rechargeable LCD Remote Shock Control Dog Training Collar System I hope that helps!
868904
I would say that is a question to ask the manufacturer. I know when I wanted to get a second collar for my dogs they were more than helpful answering my questions. There should be customer service number to call for information in your box or google the Dogtra. they have a store site and that's where I got my information.
493146
Hi David, sorry I took long time to answer your question. The red part of the collar light up red, like a bright light bulb covered by a red container. Its very bright, I hope I answer the question if you have any other question please don't hesitate on letting me know. I will try to post a pic of my pet wearing the light.
1258630
There is a red LED that is activated with the correction. You may not be able to see that when the collar is on you dog but if you remove the collar and run the area where the sensor is (a small circle near the petsafe logo) over a piece of cardboard or other rough surface you should see the LED light up. Then you will know that the collar is responding correctly. I also always make sure that the logo (and sensor) are closest to my dogs mouth it seems more consistant if put on that way.
1921727
Joe, never got a chance to use it as my dog passed on. A friend of mine told me about the collar and that was when I purchased it. Most dogs hate the cone collar and the blow up collar didn't work at all, maybe because my dog had a long neck. Regardless, good luck to you and your dog
874450
I am sorry that I don't know. I looked on the collar for a number without luck. I think it is vibration as you must have the "box" on their throat area for it to work. Hope that helps.
1686231
Sorry to hear this, I have had to contact PetSafe regarding the prongs being to long and the collar strap that holds the excess collar at the end and each time, customer service was most helpful. I believe they also said that since I had the collar less than a year, they would send me a new collar strap, they also sent me shorter prongs, both free of charge. I have never had a problem with the remote or the electronic part of the collar. Customer service was extremely helpful and very pleasent every time I have had a question and it appeared that Customer Satisfaction was their number one goal. Have you tried to contact them which resulted in poor results? I do not want you to think I have a half of a brain but was the plug inserted correctly? I charge both the collar and the remote at the same time. I wonder if the battery in the remote could be bad, it is rechargeable but who knows for how long its actual life is. Hope this is helpful but do try to contact Customer Service @ Toll Free: 1-800-941-4200, this # is from the Pet Safe web site," contact us". Hope you will have satisfactory result. I always have. Good luck and I would not mind hearing if they would help. Thank you