How do you invoke the warranty? Can't find a phone, email or anything. 3 year warranty is great if one can actually use it. ??
941478
http://www.brightechshop.com/support Here is a real website, which seems legit "shrug" guess I will find out. However there seems to be too much effort put into it for just a fake, you decide
941479
I have no idea how to invoke the warranty. My solution was contacting the seller via AMAZON.com for a refund by having sent it back. As you implied, essentially, the unit is not very well documented. I bought the Creative WP 250 Bluetooth head set (which I use with the Creative Zen Bluetooth player which could explain the compatibility given they're bot Creative products. The point is I couldn't get this set to pair with my unit. The process of returning anything with Amazon is very simple. That's what I suggest. The WP 250 headset is only $11 or 12 dollars more. It doesn't cost anything to replace the merchandise you have. Amazon will e-mail you a pre-paid mailing label. Hope this answers your question.
941480
Nice little headset otherwise too, huh? I found them to fit pretty comfortably myself, I liked them for the price and so forth; wouldn't pair for beans though. What a shame. That stinks. Either way: you're welcome.
941481
Actually I have had no need to do so... And you are so right about warranty being so great but worthless...
941482
Try contacting "Avantree". They have a near-exact pair of these head phones, just with a different brand logo, and their website suggest they are a professional company. The company that made these headphones, "Brightech", seem to not have any contacts, almost like they do exist. I think they are a copy of Avantrees headphones, so Avantree may be able to help you on getting through to "Brightech"
1848160
The warranty guaranties the phone and whatever happens to it or happened to it, but it didnt even last up to 3 months. The phone itself took forever to recieve picture messages and is just like flip phones are descrided, only for calls and texts.
1409223
No Warranty !! This seller whom i have got this device is BIG CHEAT and he handed me a device which cannot be updated.When contacted Amazon or seller they could not do anything to get me another device or refund my money.Dont buy from the buyer from whom i have bought !!I tried on AT&T; and it works !!
2029062
Talked to Smart Guard today. In order to transfer the warranty to you I have to supply them with your information, name, address, telephone. You may send that to me at my personal eMail address...cod...iroc...at...gmail
328990
To the best of my knowledge, there is no warranty, although in all honesty, I may have missed seeing it somewhere. The phone works perfectly and I really like it.
1691436
Sorry its taken so long to respond. maybe you have already found out but ill tell you what I have. My warranty card says to send a e-mail to their customer service to info@hisgadget.com explain problem an they claim they will contact you. Good Luck in your Quest!
2036622
Mine came in the box, did not require me to sign a contract and appeared to be brand new. I do not believe there is any warranty, but a great phone tho. Also, I've had refurbished phones before and this phone operated so well that I'm not sure if it was refurbished..
25072
Interesting....I noticed that other people had the same problem as me also, that's why I was questioning why they didn't fix it under warranty.Do you think it's a problem that I do not have my receipt anymore? I got this as a gift and the gift giver didn't save it, never thought there would be a problem.
316790
The manufacturer does have a limited warranty and Amazon has a 90 day return policy if it has a manufacturing defect or something like that. Ihave had no problems at all with the phone. I would recommend you get a Square Trade warranty for unlocked smart phones for a peace of mind. With Square trade, anything that goes wrong with the phone is covered completely. You simply file your claim, mail the phone to them with the paid shipping label, andwithin five days you have your refund via Amazon. You can also opt for a mailed check. However that is about two weeks to get. I use Square Trade all of the time and have filed several claims. It is totally worth the money. The manufacturer does have a limited warranty and Amazon has a 90 day return policy if it has a manufacturing defect or something like that. Ihave had no problems at all with the phone. I would recommend you get a Square Trade warranty for unlocked smart phones for a peace of mind. With Square trade, anything that goes wrong with the phone is covered completely. You simply file your claim, mail the phone to them with the paid shipping label, andwithin five days you have your refund via Amazon. You can also opt for a mailed check. However that is about two weeks to get. I... » Read More The manufacturer does have a limited warranty and Amazon has a 90 day return policy if it has a manufacturing defect or something like that. Ihave had no problems at all with the phone. I would recommend you get a Square Trade warranty for unlocked smart phones for a peace of mind. With Square trade, anything that goes wrong with the phone is covered completely. You simply file your claim, mail the phone to them with the paid shipping label, andwithin five days you have your refund via Amazon. You can also opt for a mailed check. However that is about two weeks to get. I use Square Trade all of the time and have filed several claims. It is totally worth the money. « Show Less
1208353
I would think that verizon would take it back and offer you a replacement. Or perhaps HTC. I've had mine for about 2 years and no problems. Email customer support on the htc website and maybe attach a pic of your receipt. Maybe they will help. Must just be a dud.
1491106
Nope, it does not have warranty, it's a great phone. l won't care for warranty, I care more for the device.
316789
The manufacturer does have a limited warranty and Amazon has a 90 day return policy if it has a manufacturing defect or something like that. I have had no problems at all with the phone. I would recommend you get a Square Trade warranty for unlocked smart phones for a peace of mind. With Square trade, anything that goes wrong with the phone is covered completely. You simply file your claim, mail the phone to them with the paid shipping label, and within five days you have your refund via Amazon. You can also opt for a mailed check. However that is about two weeks to get. I use Square Trade all of the time and have filed several claims. It is totally worth the money.
341382
Pretty sure the original mfg warranty was 1 year. It was already a year old when I rcvd it as a gift almost 2 yrs ago. This tablet is great to play with but it was abandoned by Google/T-Mobile. No support. You will never get any software updates for it. It's obsolete.
2111911
Personally who cares? They have absolutely no customer service. Unless it has changed they do not answser the phone or emails. You could not give me a product of theirs for free. And I found out afterwards the screen is not clear, it is fuzzy.
332432
I had no problems accessing the warranty page... try a different browser...
1120046
Three years is good. I am thinking of buying this toaster, for that reason. I want to know how to cash in on the warranty if I need to, and it looks like I wil need to. Do I have to send it back to amazon and pay shipping or what? Can someody from amazon help me with this ?Thnaks
700513
The previous answer here is incorrect. Sony will NOT honor any warranty for this phone in the US, as it is a "grey market" import. If you need a US Warranty, you need to wait until Sony sell's the handset via their own website (sonymobile.com). Seems to take a while though...