How do I get warranty service? Fan is seizing up first unit I have had this problem with and it's a few months old
936990
I have no special knowledge about that......I have purchased 6 in the last 5 yrs....all for different family members(3 for myself) in California.....have never had a problem with any of them....
936991
I had this happen to mine as well, but it happened straight out of the box! I contacted the company through Amazon and they sent a replacement, which worked for a year, then the same thing happened, but this time it was out of warranty so there was nothing left to do but replace it, with a Vornado. No problems with that one.It's a shame, I wish Air King's quality was better. The fan is the style I want, but I would not suggest buying one after the two I had failed so miserably.
936992
I would contact Air King directly and explain the situation. They should stand behind it.
936993
I'm not sure, my fan has not had any issues. I assume you could check Air King's website. Good luck!
936994
I'm not aware of any warranty service facillities. I'd contact the seller you bought it from and ask to have it replaced with a new one.
439471
No idea. Try getting a new unit from Amazon. Better yet, forget it and face reality. On the other hand, if you like the idea of hot, raising air moving a little fan, buy a dozen of them...then you will always have parts to spare.
1725857
Did you try calling Hunter on the phone # on the manual from the fan ?? They should b able to ship one to ya!?! Good luck.
517591
I bought this fan (used) from low_baller and after a week it started to rattle a bit. I sent them an email describing the issue and in less than a week they sent me a new unit and a return shipping label. About to buy the combo pack as I need a 2nd fan and in bad need of a filter.
1857365
Julie, I have the whole fan unit that I installed but a customer didn't like it, you can buy the one I have. It was barely used. $30 cash ok? Greg - acrescue@rocketmail.com
145497
I dont know, but I had their fans fail twice and had to fight with them over their warranty,which stated three years when I purchased it but was changed after I bought it. So far the third one sent me is still working and I am keeping my fingers crossed. I paid approx $200 for this fan and I feel it is way over priced.
148290
You might try this place but looking at the prices. You might want to buy a new unit. http://www.altex.com/AdvancedSearch.aspx?skey=fans
1531459
If you're within the 1 year replacement warranty, they'll replace it with a new one. NO CHARGE AT ALL! They have excellent customer service! I'm not a blogger, nor did I receive this for free (wish I did, though). This fan was actually sent to me as a replacement/upgrade from my old ozeri that died on me. Again, at NO CHARGE. I sent them my old one in the new box packaging, slapped their prepaid shipping label, and dropped it off at UPS.
1101660
I think you are one of the unfortunate ones with a defective unit. If i were you i would look into the warranty for the unit.
2117285
I would call hunter directly. their number should be in the booklet that came with the fan. last time we had a problem w one of their fans they resolved it for us very quickly by sending us the part free of charge.
1890168
Mine does this too, I was told that the fan is turning on and for some reason it is surging. It only does this when in standby mode, does yours do it when in use as well or just stand by?
1618471
The warranty issue are handled by the manufacturer. They will most likely have you take the item to a service center nearest you.
583225
Check the manual here for the troubleshooting section: http://www.soleusair.com/Manuals/2011%20Manual/SG-DEH-30M%2045%2070-1A%20Soleus%20Manual%203-31-2011.pdf Sometimes I think it's just the fan kicking up a speed every once in a while.
2138129
Send it back. Had one that did the same thing , it was a burned out motor . Sounds like you still hxve a warranty.
1586376
I've had mine since November, the only issue i have with mine is that one of the smaller fans sticks/freezes on start up. With a small "bump" it works fine. Other than that i have no other problems with my unit.
2152636
You probably have two options. One is to see if there was a parts list included in the packaging. If so, you may be able to order a new one. And, sorry to say, the other option as a last resort would be to buy a new fan. I am going to assume though that there is a parts list. Good luck!
1420751
Lucky you! I only got one year. If the fans work, the temp readout works, light works, everything works but doesn't cool it is a $5 dollar part. I spent $8 total to fix mine. I will try to include some links to help you. You can buy the parts on Amazon. http://www.youtube.com/watch?v=KBhVS7GhCOM