I don't understand the warranty? "5-year warranty, filter life of up to 10,000 gallons or 6 months"
909597
Could it be that it expires if you don't begin to use it for five years? The filters are fabulous, and will last up to 6 months if your water is normal. Ours is hard and full of rust, and it works for about 2 on average. Totally worth the 10 dollars.
909598
They recommend changing the filter every 6 months. I believe the warranty if for the entire unit. There is a filter inside that has to be changed.
909599
Try contacting the company and posing this question to them, I would if I cared. I think the warranty applies to the shower head itself and the filter has the 10,000 gal capacity or 6 months.
909600
5 year warranty on the shower head itself. what it means it can filter up to 10,000 gallons of water, or 6 months whichever comes first, we have 2 to 3 people useing our shower head, we have had it the first 6 months and replaced the filter, its all going to depend on how many people are useing it, on when you should replace it, we have really hard water, so we change ours every 6 months, works out great, i swear by that filter :)
2198192
I have never had one go bad yet. I usually replace them at five years, or when Sawyer invents a smaller filter. I think the filters are guaranteed to filter a million gallons. I will never reach that threshold.
1986245
I have three of these units. They run 24/7. I recently had one get noisy and quit working. I have looked inside and I don't believe there is anyway to fix the problem you have. Beyond working with the control pad I wouldn't advise doing anything beyond that if it is under the warranty. I believe the warranty is either 2 or 5 years. I don't have that info out at present. I called the number for service, the call taker wanted the number stamped into the plug on the unit, verified it was under warranty. I still had a box, boxed the unit up and sent it off. It cost me $49 to send it UPS but I got a brand new unit, new filters and all within a few days. For me, the shipping cost was worth it. I got a brand new unit for one I had had for a year or more as I recall.
1171399
I'm not sure about how long or what the warranty covers, however I will tell you that out of everything I have purchased on Amazon this company has the best customer service I have ever dealt with. I had my RO system for a few weeks and noticed that the output flow slowed down dramatically. I called tech support and discovered that the flow problem was a result of the stage 2 filter and was asked to use the spare that comes with the system. They sent me another set of spares and contacted my local water company to ask if there might be something in the water that caused the problem. Next thing I know my local water company dropped off a whole home filter that they give to anyone that asks or has problems with excessive build up of chemicals on filters. Long story to tell you, don't hesitate to buy this product. Best water I have ever had!
2023750
When I initally bought my "big" setup, I read that you should replace them once a year or max 1000 gallons. I replaced mine at the one year mark. If I were you though, I would order directly from propur. The customer service beats the other retailers. And by the way, im skeptical that these filters actually filter out flouride. Do your research
603446
no warranty, but I have been using mine for a good 6 months. I am a plumber. as long as you keep it well oiled it should last. it is a great deal.
1981564
It's a certain amount of gallons, but obviously no one is keeping track of that. I think the rule of thumb is every six months depending on usage (although with smaller families or couples maybe a year) but for me I just look at the filter. It will start a light color and very gradually begin to darken. I change mine when it gets completely dark, which is always around the six month mark.
652724
I am not really sure but I believe if you go to the vendor that sold it to you, you may be able to purchase a warranty. It already has a manufactor's warranty. I do not have an extended warranty. My previous Saeco lasted over ten years and wasn't really broken when I bought my new one. The tiny screw that holds the filter plate kept falling out because the tread in the recepticle was enlarged.
280780
According to the Berkey website, it's a sealed unit so the unit needs replacing. . . no replacement filter is available. The Berkey website also claims a life for this filter of 25,000 gallons, not 10,000 as listed. Also 99% chlorine reduction not 95%, so it seems calling Berkey to get the correct info is in order.
1939255
I never had to use the warranty. The only issue I had with this system is that it really isn't sufficient to be used with a 55 gallon tank. The turn over is not enough to keep it as clean as necessary. I think for a smaller tank the system would work well. Mine is now collecting dust in the basement and I have gone to a much larger system with a sump and an overflow box (since my tank is not a reef ready tank). I do agree about the noise also.
785111
I don't know. But now I am going to go and check. Indeed it probably is time I cleaned the filter. Just love the machine. Works like a charm. Keeps getting the water out of my basement and no problems. yet 6 months.
1182326
I actually not sure about the warranty. Suppose to be 1-yr. But for me it's not 1-yr. only 6 mos.
1813730
I don't know about the warranty but get the small filters as they are the perfect fit for this equipment
1242518
Most things carry a one year warrantee I haven't had to use it mine is still running fine and I have two cats plus I smoke. Just keep cleaning the bottom filter.
554392
I believe the warrenty is 5 years. You can contact the seller directly. He's super friendly. Great customer service too.
1212532
I have no idea what the warranty is/ was. I expect it was a year or so. Our unit is still working perfectly, is very nicely designed, and several friends have indicated they'll likely be buying one as well. I would have no concern about the warranty.
1975727
The mfr's warranty is three years, and they honored my pump without any problems. I am now having problems with the salt sensor/chlorinater, (same mfr) and will be checking on THAT warranty. My concern is that all this was sold to me as "Top of the line, high quality" would last many years, and I am having mutiple failures already.