Why my 500 can not play video(in SD card)? The format, size and everything looks correct but it show 'error' when i try to play video.
936877
Sorry cannot help on this one. I haven't tried the SD Card Slot for videos. I've used it for music only (32GB) and that works very well. I'm sure your aware videos are locked out while driving.
936878
Try playing the video while the car is parked, with the parking brake on; if it works, then your problem is that the built-in safety features of the unit are preventing you from viewing while the car is in motion.If the video still does not play, your video is probably encoded using a less-common or unsupported codec. Try a different video file to see if it works. I'm not exactly sure what is and isn't supported, but I'm pretty sure that Flash video (.FLV) is not supported; try playing an AVI clip instead.If you can't browse your list of files on the memory card, your SD card may not be formatted correctly. Try formatting it to FAT32 in then see if it reads. Try playing the video while the car is parked, with the parking brake on; if it works, then your problem is that the built-in safety features of the unit are preventing you from viewing while the car is in motion.If the video still does not play, your video is probably encoded using a less-common or unsupported codec. Try a different video file to see if it works. I'm not exactly sure what is and isn't supported, but I'm pretty sure that Flash video (.FLV) is not supported; try playing an AVI clip instead.If you can't browse your list of files on the memory card, your SD card... » Read More Try playing the video while the car is parked, with the parking brake on; if it works, then your problem is that the built-in safety features of the unit are preventing you from viewing while the car is in motion.If the video still does not play, your video is probably encoded using a less-common or unsupported codec. Try a different video file to see if it works. I'm not exactly sure what is and isn't supported, but I'm pretty sure that Flash video (.FLV) is not supported; try playing an AVI clip instead.If you can't browse your list of files on the memory card, your SD card may not be formatted correctly. Try formatting it to FAT32 in then see if it reads. « Show Less
770234
Yes problem memory SD card....the internal storage doesn't have enough space please release some storage. I don't know it hard time
1792301
i formatted a 64gb card as fat32 and it reads it perfectly. once 128gb micro sd cards come down in price im going to try that as well. the limitations on the cards were set because those were the largest cards at the time, and everything above those sizes generally cant be formatted in a readable format for the player without using 3rd party software (which you can get for free)
1976698
Save it as a jpeg before putting it on your SD card and it should work? We love ours!
954244
I have the very same problem. There must be some type of program error. I did a lot of research and gave up. I just pull the SD card and plug into my PC. There was no warranty on my camera when I found out it would not work with my PC or TV.
2105166
The SD card has to be formatted. If it still says SD full, then more than likely the card is bad. I had that happen to one of my cards. A new card fixed it. Thanks, Jim
658472
Mine has been working without a problem for almost a year, you may have a bad unit, try to use a different memory card if that doesn't work you may want to return it.
1961665
Wade, have you tried just loading the SD card after you have got video or photos on it to the computer? I do that instead of putting what is on the disc on computer. I get the videos and photos that way. Mine works awesome that way. I hope I explained that right.
2012529
Download vlc media player I use this and have never had any problems. It can run almost every video format. Just google vlc media player and it comes up . Then select your operating system and it'll download. If that doesn't work you probably have a problem with your computer.
404189
this card can't play sound and video together on 1080. let alone play video on a 4k. I had it replaced and the new one is the same way.
23483
John: I'm using a normal sd card, with 32 GB capacity. Try to buy a fast one. Regards, I hope this help
394147
The USB and the SD card drive is for pictures and music only. You cannot play your mp4 or any other video format on the system. I have to return mine back because it won't play any other video format.
394983
i can not get my video to play it says not supported i tried to save it different ways but wont work
2274001
I find it amazing that you are able to use a 32GB much less a 64GB. I'm using a Kingston Digital 16 GB Class 4 microSDHC Flash Card with SD Adapter (SDC4/16GBET) that was sold a a bundle and have no problems with the card. The dash cam is ummmm. Hmmmm. You get what you pay for. Don't upgrade the card. Upgrade the camera and card or it won't be worth your money. Put the videos on your PC and format the card FAT32 after.
2231509
If this is from the External SD card to your hard drive, could it be that you used that card in another video recording device too? Or, if it's copying to your DVD drive, older drives may require conversion from AVCHD. I don't have such a drive, so I cannot test what the error message would be in that case. I sometimes use it to record in MPEG2 for use on older DVD players, letting the camera do the conversion. Maybe that's what you have to do.
734660
Does the card work in another device? Some devices may not be able to use the 32GB size. Try formatting it in a windows computer.
265180
I've tried a few different video file formats, including some MP4, and it's played them fine from a USB thumb drive. Since the screen itself isn't HD, I haven't tried any HD files in there, but I can verify that up to DVD quality resolution it plays media files just fine.