how do i tell if the hinge is broken? a couple days ago i accidentally shut the laptop too fast and ever since then the right hinge has been acting "loose" eachtime i close it, i hear a "POP" as if its hitting something. is there a way to safely open...
913711
computer was not broken. after to receive the computer someone stole it from my house. I wanted computer id for the police
1372077
Hey, i didn`t have any problems putting on any piece, so you should check that your laptop is compatible, due to so many people didn`t read the description and bought it without knowing. If i were you, i`d check first the compatibility and if it is, then send it back for a replacement. Hope it helps.
594588
Have not had that problem at all. Laptop is working great. Sorry about your troubles.
970750
I'm not sure what you're asking- the laptop doesn't snap shut, or one of the case pieces doesn't snap in place? I had a little difficulty putting my bottom piece on. My solution was holding one corner in place and run my other hand along the front and sides, then used both hands to snap in the vent area. Hope that helps!
715615
Now that I see this picture, mine in black does seem to have same problem. It's really not noticeable...the hinge is just not real strong...I'm glad I bought this, but I'm not expecting it to last for years.
1386697
I wound up returning mine. The bottom hinges stuck after only a few days an would not lock in place. They offered to send me replacement hinges or a new one, but I decided to keep searching. The Furrino looked to me like it would be shorter in the fully extended position. I had wanted one to rest the bottom leg on the floor and have the computer over my lap when I was sitting on the couch so I didn't think it would work for me...I've ordered just a wooden top one with a cushion under it...not exactly what I wanted, but hopefully it will work ok. If you want to know for sure if you have the latest version I would recommend going to LapWorks website and asking them directly. I wound up returning mine. The bottom hinges stuck after only a few days an would not lock in place. They offered to send me replacement hinges or a new one, but I decided to keep searching. The Furrino looked to me like it would be shorter in the fully extended position. I had wanted one to rest the bottom leg on the floor and have the computer over my lap when I was sitting on the couch so I didn't think it would work for me...I've ordered just a wooden top one with a cushion under it...not exactly what I wanted, but hopefully it will work ok. If you want to know for sure if you... » Read More I wound up returning mine. The bottom hinges stuck after only a few days an would not lock in place. They offered to send me replacement hinges or a new one, but I decided to keep searching. The Furrino looked to me like it would be shorter in the fully extended position. I had wanted one to rest the bottom leg on the floor and have the computer over my lap when I was sitting on the couch so I didn't think it would work for me...I've ordered just a wooden top one with a cushion under it...not exactly what I wanted, but hopefully it will work ok. If you want to know for sure if you have the latest version I would recommend going to LapWorks website and asking them directly. « Show Less
2114313
I kindly suggest you take it off and perhaps clean under it. I find it very stranger only one key doesnt work so im inclined to believe there might be something under that key or on the laptop's surface not allowing for it to work. About shipping it back? i would contact the seller. Cheers!
517685
Am I to understand that the computer overheats with the lid closed? Or will it overheat with the lid open eventually? I'm new to laptops and X3 looks promising for what I want in a laptop. However I'm worried about the reviews talking about heating issues.
2088531
I just got a new one and it is also slightly jiggly at the hinge! I wonder if it should be returned??
778432
Rafael, I am a total Asus fan but I had to return the first laptop I ordered because the key board wasn't lit up and the keys didn't work properly (particularly the cap key). After researching this further I found that Asus is having some quality control issues on this and similar current models and and that they had numerous people complaining about any number of items. My life update wasn't working, some of the drivers weren't working so I returned mine to Amazon (within the 30 days period) and got a replacement. No issues whatsoever with the replacement laptop. If you cannot return the laptop to Amazon I urge you to get this thing fixed by Asus under the warranty ASAP. Sorry, wish I had better news.
1499608
How long have you had yours? I got my 32" after Christmas and it's been turned on a few times, hope the clicking goes away, I was going to exchange it for another one but Amazon isn't selling it now and I have only until the 31st to exchange it. Guess I'll have to live with it.
792290
Mine hinge on the right just cracked and I don't know how to fix it either. by the way, the pin on that hinge was never inserted through one of the holes, just a bit of plastic on the right was holding it together, and that was what cracked.
908848
Now that you mention it, it was in there pretty tight. I did use the correct type of screwdriver to eventually open. Im looking at the screw that was rremoved and its stripped. I guess I will tread lightly next time the screw needs to be undone. This sounds like its a defect overall in the product workmanship. Good luck.
1196658
I wish I could answer this one for you. It sound to me like your computer isn't recognizing the it as a disk and for some reason cannot open it. It could also be corrupt or broken. my advice is to To contact the company would you bought it through amazon and see if they can give you some advice.
1835208
I thought mine was broke also. I tapped it in my hand and squeezed it while it was open. I'm thinking its something in the on/off switch. Once its on, it stays on though.
606060
You close your laptop and it won't move. If you are carrying it open then make sure you carry the up right
1200128
Mine already arrived with a broken hinge. I'm contacting Amazon about it as I write this.