This isn't working and hasn't since the first time I used it. Also WHAT kind of water (brand plz) will fit this thing?
925091
It sits on top of an ice mountain bottle just fine for me, I don't screw it in. It took mine a few minutes to start up, the water filter has to be saturated before it can start, might also want to check that the filter is pushed in all of the way
925092
I bought Evian, fit perfect, they said even if it doesn't fit it should work......I guess not
925093
Read instructions soak white tube like thing in water 24hrs then put it on plug into outlet ur charger that is use reg bottle water but white stick must stay in water at all times I love mine
191720
Hello, The one that I got was defective and had a leak. I was disappointed. try it if you come across a problem then just return it.
1503457
Not sure what tour question is, but am wondering if you turned off the water supply before installing. I've forgotten this step and had it leak. Once I redid the installation process, it worked quote fine. If that's not the problem, maybe it is a defective filter? Wishing you luck.
2218082
The same thing happened to mine when I was using tap water in it. Even though they say you can use tap water I couldn't use it in mine because it stopped working. I ordered a new one and only used distilled water in it. It's been working for a couple of years now. If you contact the Shark people, they will fix it for you but you'll have to ship it back to them.
435558
First, make sure there is water in it. It won't work without water. The first diffuser I received looked like it had been used, it was missing a pad on the bottom,... they replaced it because it was defective. I received a new one for the defective one I had received, it has been working so far. I clean it about every 2 days. Important to note, I use it every night... and I use a filtered water, never tap water.
1408691
Think it should work but mine was water damaged and ordered a replacement and did not work. Think it was defected. They couldn't send me a new one just refunded my order which was a pain. Good luck!!
1137234
Not sure why it isn't working other than you may have a bad unit. DO both units light up? If not, then it's bad. And I don't mean a good bad. I've had 3 of these so far since one got water in it but have had no other problems. Good luck!
715675
Call Aroma thay will mail it to you. I lost the little clear plastic cup that catches the water & I ordered another one from Aroma for about $700 & got it in the mail in 4 days.
927786
Make sure tank is full and seated correctly AND run a clear water mug through with no capsule. See if that helps. Contact company if not. Good luck.
374542
I have the same problem. After going through 1 gallon of fluid, it stopped working all together.
1672092
I'm not sure what might be wrong with your machine, I can only tell you that mine worked the the first 4-5 times I used it and then did what yours is doing. I even bought new arrays thinking our hard water may have ruined them but it has still never worked. Mine also had no warranty no return address or any helpful instructions. I personally feel like it was a not so cheap piece of junk. Sorry I can't help you with it. Hope you have better luck than I did.
899745
Make sure you're not using distilled/reverse-osmosis or high-alkaline water, the vapors won't come through if you do. If straight tap water yields the same results, return the defective unit.
1857003
Is this the first time you've used the unit? If so, I wonder if you didn't install it correctly...? On the other hand, if you've been using the filter for some time, it probably needs to be cleaned. Remove the filter, let it dry, then scrub with sandpaper, rinse in plain water, then re-install. At least, that's what I do when the filter stops working. Eventually, I need to buy a new filter.
904653
This uses an American replacement but any brand of this type works. I do not use the filter as the distilled water is already pure.
1897034
I would also try following the descaling recommendations in the manual, then run several tubs of just water through it. Mine doesn't have this issue, but I did run plain water through it before I used it the first time. Hope you figure it out!
1343632
I have 2 water-piks. one is 30 years old and doesn't work will any more. The sinu-pulse replacement sinus irrigator works fine in it but I had bought a new one . It is a "Water-pik Water Flosser". It will not stay in this one. The part that goes into the handle is not long enough to catch. I wish it did fit. My od water-pik is dying. I'm not sure what a "regular water-pik" is, so maybe it will work if I had the right one. Wish I could be more help. Sorry Brother Steve
1372216
I had a bad time with this pitcher. The water didn't taste right. I didn't test it- just compared by taste test to other water and tap water tasted better so I returned it!! Good luck.