Did anyone get an unusable stereo cable? The longer cable jack does not fit the headphone. Wonder if it is a Sony issue or a seller mix-up.
927992
Sorry to hear about your predicament but mine is fine. All square in my package...all jacks fit...
927993
You probably have to use the other end of the cable. Don't know why they did it but that's what I found. Works fine that way. The headphones are great.
927994
I just received 2 cables of the same length: one straight and one with button for smartphones. Both cables jack fit the headphones
927995
Have used every component that came with the headphones and everything works fine.
740270
my cable doesn't even work at all... i was waiting for feedback from amazon, but it's been so long that i had forgot about it. i was wondering is it too late to return it for another one or a refund.
875547
Dear Muhammad, good morning, I missed the request for information is not PS2, is cable terminal P2. Many apologies for my mistake. I would like to ask if you know a good Headphone with terminal P2, whose brand cost 100 dls.Fico very grateful for his atenção.Big hug. Olindo
362522
I have been having a problem with mine. The sound keeps kind of cutting out and cutting back in. It goes to a lower volume with lower sound quality and then goes back to normal. Has anyone else been having this issue or is my headset defective?
878000
Have no idea have not had anything like that happen to me. I would contact the company if you can and talk to them about it. I just have not had any problems to date with my headset.
362886
Try REVERSING the cable. The SHORT plug should be inserted in one of the headphones, left or right, and the LONG plug into the music source. Just a thought.
1623784
The same thing happen to me but it happened to one of the two I purchased two years before. I don't think it should have happened but, I got good use out of them before it happened. As a result, I bought two more Sony MDR-RF970RK headsets and they are doing fine now after six months. I may have been rougher than I should have or maybe not. Would I buy the same headsets again. Yes, are better than anything else I have tried and now I am more careful. Should they be replaced, hard to say. I think in the long run the individual is the only one who really know the answer to that.
188528
My headphone never worked right out of the box. I have to say that I opened the wrapping after 1 year I purchased it. So I did not even have the warrantee covering anymore and even if it was brand new Plantronics did not do anything about. I will not buy anything from them. If you do good luck!
473328
I had the same problem with these headphones, one of the pair would work and the other would not. I returned them and finally got two that worked. Unfortunately they won't allow you to return one and keep the other. Both will need to be returned.
229113
Just wanted to pass along that Amazon took back the opened package. Others I've listen to didn't sound anything like the crappy ones I received.Amazon has first rate customer service. I'm going to try a different pair from here. Any suggestions?
165352
I just received my headphones from "StashurCash" and I too think I just got ripped off. I haven't opened the packaging yet, but I might just ship them back and hope I get a refund.
1103334
Unfortunately mate, the headphones did not work at all !!! Sorry to say but I have not been able to use them at all.
985741
Ok, be sure the headphone is in the charger correctly. On the bottom of the left earpiece, there's a opening on the bottom that has to fit in to the power strip in the holding stand. I had trouble at first until I realized that if it is correctly, a light at the base of the charger changes color. To test it; slightly lift the headphone and if the light goes out, it's correctly lined up. Again, I had the same problem until I realized I wasn't lining the opening of the headphone with the thingy on the charger that's only on one side of the bottom. Good luck.
500682
First, did you order the correct headset for the device? Second, were the ends of the headset folded sharply? If they were then you probably have a "pinched end". The "tearing" of wires inside the jacket could be the cause of malfunction. I woukd ask for an exchange.
580147
This happened to me as well. After doing some research, and not wanting to fiddle with all kinds of software solutions or return the unit, I bought a USB sound card. Amazon sells the Turtle Beach Audio Advantage micro for $29.99. I just downloaded the driver from their website and "bam" all my headphone problems are solved. Not only that, it also boosts the sound volume and quality remarkably. The other great thing is that your headsets will stay put. i found the Asus headphone jack to be incredibly loose. Hope this helps
331187
Hi, Veronica. First you should probably check to see if they headphone jack is inserted completely. However, from what you just described, it could be possible that they are either broke or it is a manufacturing issue, because the pair I had also had the same issue after a few months.
1971810
I agree with the other two posters, call the technical service and go over it with them. Since I have never bought a second set of headphones I'm not quit sure what the hookup procedure is. You could have defective headphones or there is a simple trick to make them work.Mike