What size rubber washers did you use? My TV is rotating sideways and doesn't stay horizontal. Please help!
918063
Son in law said that you have to make sure that everything is tight and put together well, especially on that arm. He has no idea why your TV is rotating sideways. If your TV is the right size for your Sanus System and it's still doing it you should contact the Sanus people.
918064
I honestly don't know. My daughter and I installed it using whatever parts came w/ the tv. I called the Sanus company w/ another question and they were very helpful and interested in helping so I would suggest calling them.
918065
I don't see where washers would help on mine. There is supposed to be a knob on top where the TV connects to the arm to tighten it and keep it from moving once you have it level. Hope this helps.
918066
I agree with previous answers. There's a knob on top of the arm system right where its very close to the TV. I think this controls the tension on turning, tilting the TV. No problem with my 32 in. If your trying to hang a humongus TV off a small mount, well good luck.
918067
Goodness! I didn't put the system up, my wonderful son in law did. I'll ask him and get back to you. We even changed the TV, got a larger one, and it's still doing fine.
1059071
Your tv is too large for the screws provided do you can go to lowes and get a set of larger screws just bring the ones you have so you can match the tread and the new ones will work just fine
558470
Could not get the proper configuration between hose and power washer due to conflict with built-in strainers
1528903
I have not had such a problem. Be certain that one handle is fully open, the other fully closed and the rubber washers fully seated. Good luck!
1791555
Flushed/collapsed, it sticks out about 2-3 inches. If you look at the picture, between the outer part/bracket and the base that screws into the wall is a zig-zag arm that allows movement for the TV. I mounted mine in the corner and adjusted the arm so the TV is caddy cornered and centered in the the corner. I hope this helps out. I would also recommend getting some good drywall heavy weight anchors because the mount is on the heavy side and then you add the TV. I have the white PVC type anchors that you screw into the wall and then the screw goes in...each one holds like 75lbs. I put like 6 mount/anchors for extra stability. Flushed/collapsed, it sticks out about 2-3 inches. If you look at the picture, between the outer part/bracket and the base that screws into the wall is a zig-zag arm that allows movement for the TV. I mounted mine in the corner and adjusted the arm so the TV is caddy cornered and centered in the the corner. I hope this helps out. I would also recommend getting some good drywall heavy weight anchors because the mount is on the heavy side and then you add the TV. I have the white PVC type anchors that you screw into the wall and then the screw goes in...each one holds like 75lbs. I put like 6... » Read More Flushed/collapsed, it sticks out about 2-3 inches. If you look at the picture, between the outer part/bracket and the base that screws into the wall is a zig-zag arm that allows movement for the TV. I mounted mine in the corner and adjusted the arm so the TV is caddy cornered and centered in the the corner. I hope this helps out. I would also recommend getting some good drywall heavy weight anchors because the mount is on the heavy side and then you add the TV. I have the white PVC type anchors that you screw into the wall and then the screw goes in...each one holds like 75lbs. I put like 6 mount/anchors for extra stability. « Show Less
1135774
Hi John. Hi I do have the ones you need. Here is the link for the correct set for your washer. http://www.amazon.com/gp/product/B00JV1PFRM Thanks for double checking with your model number. It's appreciated. WARNING!!!!! There are other sellers now selling low grade cheap Chinese knock offs of my bearing sets. Please be sure you are buying from "FRONT LOAD WASHER BEARING KITS" when you check out. I am the only seller giving a 5 year warranty. I have them in stock and I still have time to ship them today. Many thanks. Cheers, James.
1142207
Hi Robert. I do have the ones you need. Here is the link for the correct set for your washer. http://www.amazon.com/gp/product/B00GSES3ZG Thanks for double checking with your model number. It's appreciated. WARNING!!!!! There are other sellers now selling low grade cheap Chinese knock offs of my bearing sets. Please be sure you are buying from "FRONT LOAD WASHER BEARING KITS" when you check out. I am the only seller giving a 5 year warranty. I have them in stock and I still have time to ship them today. Many thanks. Cheers, James.
559672
I wish I could give you an answer on how to adjust, but I was so disappointed with the wobbly stand and POOR picture, I sent my TV back for a refund within 24 hours of hooking it up! Best of luck.
1714272
No issues with mine. Either return/exchange at Amazon, or contact Rubbermaid.
1689972
These brackets attach to the TV using the wall mount nutserts built into the TV. Its "thin" think heavy-duty washer. The image gives a good idea of orientation but the are able to be mounted as left or right versus being designated one or the other.
1815857
I had the same problem. I added some washers to give your door space and create a square fit. You can pick them up at any hardware store. Good luck friend...
2281170
Oh gosh. I really Dont know. I just bought the part that matched my washer and its worked wonderful since. Just go with what is compatible with ur washer so u known u know u wont have an issue. Good luck and sorry I couldn't be of more help
1528902
Do you have good, new washers in both sides of the brass connector? Also, I am a 70 year old woman and I keep plyers handy to turn the small on / off taps as I have a little arthur in my hands.
2105334
I added a grip washer but tightened it with incredible force. I may not be able to loosen it
599125
Bill: I have mine on a 55" TV and totally satisfied. The unit uses ball bearing and swivels easily without any friction or roughness of operation. I have a smaller one (not this brand) for for my 40" TV as well. This particular item met my expectations and would purchase another one. I believe you will find this item meeting your needs for functionality and ease of operation. David
562058
I measured it last night with a plum line. The TV is 27" tall and leans 1 1/2" forward at the top. Doing the trig. gives you about a 10 degree tilt. It is obvious and unacceptable to me. I will be in discussion with the retailer later today and may have to return the entire TV tomorrow. I have mounted the TV onto the base three times with the same result each time. I see no adjusting screws to work with. Harvey
589945
I used mine to mount 39" tv in a wood cabinet. Worked just fine. Bought large washers and lock washers to go on the bottom side of wood and just really torqued it down. Only down side make sure u got room in the armoire for the telescoping bar going backwards into the armoire. Needs to be a deep armoire. Other than that these are built to last.