What should I do if some of the keys do not work?
946335
But another. That's what I had to do. I hated buying something I knew would fall, but no other had same features for the price.
951220
I face this problem every 6 months or so ( I've had this piece of crap for 2 years now). Fixing it is easy, follow the instructions here:http://www.ifixit.com/Guide/Unresponsive+Keyboard+Keys/11932
1503986
There should be a disc inside that has the software to program it to whatever keys you want. Its a small disc and is easily missed inside the packaging.
1781066
Yes and no, the keys work but the rest of the buttons do not or atleast I have not been able to get then to
791816
I have had two of these keyboards and both had keys that did not work. Get another brand.
2188164
Never had that problem. I did have a problem with the / key but everything works fine now.
1140959
It's most likely a defect and should be returned, I've had no problems with the keys so far...
103610
they have an Old style key and a new style key. I had the same issue. I received 2 different keys. I contacted them, told them my situation, and they told me about the 2 key styles, and then sent me the correct replacement key. Good Luck.
2115461
Check to see if any particles is embedded between the keyboard. You can turn it upside down and flat hand pat the back if the keyboard while holding it up in the air. Might be a particle of a key is stuck. Lastly ...take out the usb chip and give Iit 5mins and reconnect.
1893274
Yes, though some of the keys don't match up perfectly. The F5 key is blank when it shouldn't be. But that's about it.
2022581
deblake60 has the best reply - regarding the num lock key with the green light on or maybe it is off! Person that asked should try that response. Then if it doesn't work, you can forget contacting the manufacturer for an exchange, or returning yours and getting what you paid for a working keyboard! Good luck, I have been trying for months to get the letter issue resolved and not one reply!!
1268054
I don't know but the keyboard on mine never worked, and at the time it seemed several other reviewers had the same problem.
320700
You cant take shortcuts here. Every keyboard is different. Remove old keyboard and get original HP numbers off it. Can use Amazon search or Ebay, et al for replacement. Don't buy from China even if cheaper..returns are rarely honored. Save old keyboard in case you loose a specific key.
183345
I would suggest contacting the manufacturer. They were very helpful in providing me with another keyboard.
761156
when I replaced mine, one of the keys was the screw holes/tabs along the top. If you have 2 or 3. might want to get to that point to take a look before you order.
1707393
After reinstall my OS, the fn key stops working. I guess we miss some drivers for the keyboard.
365707
If you are asking about the 'F' keys, I haven't had any problems with them. Mine are working. If you are having issues, AMAZON is wonderful about returning merchandise and taking care of their customers. I have had to return different things to them in the past and they have always been awesome. I hope I answered your question. If you need more assistance, pls feel free to ask. Thank you and good luck!!