Does anyone know why I keep cleaning out my unit, 15 gals.of water(had it for a year) and I keep getting icky white stuff out of the hot water drain?
946926
You might have a defective unit. Mine works great. I have had it for a year now and it works great! Haven't had to clean it once.
1543341
Nina--I've had my hot water dispenser since Jan of 2011. So far I've not had any trouble with it. One of the things you could check (or have a handyman?) is the water line could be clogged somewhere along the way. Other than that I really don't know. I just read the other suggestions & I agree with them. I think I'd contact Waste King & see if they can help.
300804
If you have hard water (high mineral content) they all leave a white residue--it's the result of the water evaporating leaving the calcium carbonate and other minerals in the water. The exception is units built into a HVAC system that only evaporate part of the water and wastes the remainder. I have soft water, but eventually there is a minor amount of residue present. I don't notice it on the floors or surrounding areas, but I've cleaned the top of the two units I have once in three or four years. The units are very quiet. I hope this helps.
1997387
We installed & connected everything without an issue - and the entire system has been working flawlessly since it was installed close to a year ago. Something must be wrong - might be time to consider shipping it back or asking them manufacturer to ship out a replacement drain piece. Just an idea. Good Luck!
1170944
We have very hard water and have cleaned our unit a couple of times with vinegar. It works fine. About a quarter cup of vinegar and fill the unit with cold water. Turn it on and let it shut off automatically. Be sure to rinse thoroughly. I may use Louise's suggestion to run plain water in the unit but I haven't had a problem. this is a great unit. We use it several times a day.
1833781
I haven't had to clean it yet. We have GREAT water. Vinegar will desolve mineral deposits.
1520353
Hey Dennis I have not had this problem however if you are or they are not using the water that is being filtered and stored in the reservoir then they maybe the issue! I have been in the habit of pulling all the filtered water out once a month to ensure water quality! Simply let the faucet run until empty ! By the way if you have a older unit with out the pressure switch for the light that could be the problem they have offered a fix to that problem and is available from ispring! Richard
426312
I'm pretty sure it's mineral build-up from your water. Try letting a diluted vinegar solution sit in it (not hot) for 30 minutes or so, clean it out with a sponge or rag, then rinse. You don't need anything super abrasive but sometimes a little elbow grease is required.
709557
Sounds like hard water mineral flakes. Did you just install a water sofener?
110987
Yes, I see the buildup on my own unit. That is what the unit was designed to remove from the water. If you want to find out what it is, send a sample to a Water Testing Laboratory.
465001
Hi Margaret, please follow cleaning instructions that came with your machine. Thats what i do. Put clean water in tank and flush system after use....
929243
I haven't - it's probably deposits from your water supply adhering to the kettle while it's boiling I use only RO water (reverse osmosis) in my kettle and it looks brand new after more than a year of daily use. Try cleaning it with some CLR - that stuff works great on rust and hard water deposits
1204457
So far I've just run hot water through it with a little dish soap. No build up in the few days I've been using it. I don't see how else you could clean it though.
1194343
I can't explain why your water is smelling bad, we have not had any similar problem with our unit. Since the unit just heats what comes into it's tank, I would look for a source of odor from the water coming to the unit. That's my best guess, sorry I can't be more definitive.
1136069
It's possible that your water is already above the temperature that the heater is set for. Either that or it's a defective unit, like the other answer said!
528420
Unplug the unit and take it to the sink, pour the old water out then take the unit apart, I use about a Tablespoon of vinegar mixed with about a cup of water take an old wash cloth and wipe around the inside, it will have a built up of water deposit around the heating element and where it get's really warm at, I take an old toothbrush or cotton swabs and try and get as much off as I can but you won't get all of it off and that's ok. and pour a little of the cleaning solution in it then rinse all out of everything. I do this once a week. To keep the water deposit from building up use distilled water. Then fill the tank up and it's ready to use. Hope this help's. Unplug the unit and take it to the sink, pour the old water out then take the unit apart, I use about a Tablespoon of vinegar mixed with about a cup of water take an old wash cloth and wipe around the inside, it will have a built up of water deposit around the heating element and where it get's really warm at, I take an old toothbrush or cotton swabs and try and get as much off as I can but you won't get all of it off and that's ok. and pour a little of the cleaning solution in it then rinse all out of everything. I do this once a week. To keep the water deposit from building up use... » Read More Unplug the unit and take it to the sink, pour the old water out then take the unit apart, I use about a Tablespoon of vinegar mixed with about a cup of water take an old wash cloth and wipe around the inside, it will have a built up of water deposit around the heating element and where it get's really warm at, I take an old toothbrush or cotton swabs and try and get as much off as I can but you won't get all of it off and that's ok. and pour a little of the cleaning solution in it then rinse all out of everything. I do this once a week. To keep the water deposit from building up use distilled water. Then fill the tank up and it's ready to use. Hope this help's. « Show Less
1956319
I also run mine with the cool setting off for a few minutes before shutting it off to dry out the machine. I drain it regularly and don't let old water stay in the basin. There was a smell for a couple days when it was new but it went away. I'm very happy with the purchase.