How do you get the filter cover back on when you put the filter in? Mine will not screw on. It's like it's too small or something??
945089
It just screws on. Are you sure you have the filter seated properly in the unit? If the filter isn't seated properly you might have trouble getting the cover back on.
945090
UGH, I do not know what to say but contact Dupont or send it back if it is defective. If you twisted it off when you received it, I don't understand why it wont go back on. sorry. I have only had good results with them, maybe you got a bum.
945091
Make sure when you put the new filter in, you can see the 200 through the top little window, then you know you put it in correctly. Then, it should screw on.
945092
I just kind of forced it in. It's really weirdly made I remember when I first bought it I had no idea how to work the digital display and it turns out all you have to do is turn the faucet on. I'm not sure if that helps all that much but once you get it one make sure you run the faucet for at least twenty minutes before drinking or using the tap.
615523
I actually returned this one and got the other one. I didnt like it but it is complete. Clean the filter out weekly. Hope this helps.
145664
I recommend you clean out the entire filter system, wash out the dirt , etc and place everything back in, and fill it with water before turning it on. Also check you hoses and make sure the top is lined up with the filter trays inside.
346770
It should unscrew in the counter clockwise direction. Try tapping the filter gently with a wooden spoon or something like that to break it free.
2158999
I have had difficulty re assembling it. Just need to make sure that the filter is shoved in real tight and then try to line up the nubs to snap back together. Patience is a virtue!
1460684
I am honestly not sure on the model of the filter I have. But I do know the "cover" comes off and that's where you usually stick the filter. Now- I should note- these particular filters seem to be "thicker" than the regular ones... and I actually had to tape the cover to the base so it would stay on. Other than that, it works great!
2187383
This same thing happened to me. Regarding the previous commenters suggesting that it was just a tight fit or that I wasn't lining up the rails correctly was not the case. The filter I received was literally 3-4 inches too wide and was also only 4 inches tall. I think I just received the wrong size.
102108
You have to unscrew something and add the filter in.not difficult at all.i did it on my own. Works beautifully.
911244
The filter slides out easily for cleaning. If you look at the picture of the unit on Amazon, you'll see a small tab on the right side about halfway up from the bottom. That's the tab for pulling out the filter. A light tug and the filter slides out to the right. After cleaning, it slides back in and clicks in place. This is a great little unit! I hope this helps!
2025075
Same thing happened to me with the filter collapsing--I plan to check status of filter every so often and apply glue if needed. I believe the glue dries out prematurely.
1055660
There is a cover that slides over the filter and holds it in place. It is part of the vacuum (does not come with the filter). Is your cover missing?
1452148
Hi. Place the filter in and then the rubber should fit snug around the filter.
1099053
Unless they have changed the design since I bought mine, the plastic tab that holds them together screws apart to remove them. Look at both sides of the tab, on one side it is slotted to put a coin or screwdriver in to take it apart. Unscrew the tab by holding the back side and using a coin or screwdriver take the tab apart and then remove the filter you want and screw the tab back together to when finished. Don't over tighten it when screwing it back together.
846649
Hopefully there is no sand in your filter, that would mean it broke! There should be a screw to anchor it down with on the outside of your filter.
431019
Hi Mona, Make sure that the main unit or the charcoal filter inside is not in backwards I did this once and it drove me nuts late at night. I came back in the morning and found my problem. ALso the cover should slide without any resistance.
399169
My model has the filter in the upper right corner in the fridge. I was able to push in and the filter releases and comes out. Then place the new one in and do the same. Push in and it will stay in place. That is it. Most simple filter change I have ever done. Hope this helps as some models are different than others. Good Luck.
1726226
I had a lot of trouble also. The the inside filter has to have that extended plastic piece straight to the backBy the suction hole the top filter has to have the two extended pieces like ears to the left and right of the topRelease button. Good luck