Has anyone had problems with the microphone? My customers have been complaining that they can't hear me and end up picking up the handset.
915676
I had the same problem and found that there are some little dials you can set for mike and headset. While it is still a little softer than I would like, that basically solved the problem.
915677
Yes, occasionally, but in those cases switching to the handset only marginally improved the quality. For me the problem seemed to be that the conference bridge service and my digital phone service didn't work well together to maintain call fidelity. When I switched to my cell phone for the call, the audio fidelity was satisfactory. Go figure.
915678
There are little control dials on the bottom of the unit that you can adjust for both listening and speaking volume. They actually provide you with an 800 number that you can call that will help you determine the proper level. You can also just adjust the volume when you are talking with someone and ask them when it sounds best. I just received mine today and I'm pretty impressed so far.
915679
My secretary and I both have used them for the last 2 years and we haven't had any problems so far.
1085089
Sorry - don't know what to tell you, I have never had any difficulty with my answering machine. I think I'd return the system, as it sounds like it is defective.
330442
Whoever installed the part must have messed up the mic. This part have absolutely nothing to do with the mic. Reopen the phone to make sure everything was reconnected properly
533885
I've had my phone for 8 months and haven't had a dropped call yet (not that I use it terribly often, but certainly more than 16 times ...), and although the ringing tone is very quiet I have never had trouble with volume or quality of voice. Sounds like you either don't have good coverage where you are or you got a bad phone - have you tried a different phone under the same circumstances?
2017235
The issue is probably on your phone itself or you have the mic positioned too far away from you. It needs to be within 3 feet. Mine is probably a little over 2 feet away from my mouth and as long as the volume on my phone is turned all the way up I have never had any issues being heard.
1502920
I have mine and I do not have any problem talk through it;however, this handset is for phone and you have to set your office phone to have access to headset piece.
1954652
Hi It must be your Cellphone after market RingtoneThis item is very simple a R & L earplugs plus a Microphone.If you have pinched the wires and have caused a shortage that is not a manufacture issues its a damaged issue by whom who has handled it whether a retailer or person who owns itGood Luck
2259448
Are the headsets compatible with phone you're using? If you're getting any kind of audio, they should be. Also, is there a mute function on the connecting cable or headset? I recall having the same problem but this fixed it.
1908495
my mic works perfectly with no issues... if u tried messing with the settings and it still doesnt work it might just be a faulty product....
1136256
Have you tried to adjust the volume of your computer? I didn't have such problem with this device. If you recently purchased this device, and you are having problems with people unable to hear you, you might want to call the manufacturer. I believe Amazon.com may have the toll free number. Hopefully my suggestion helps.
1734480
Wow, things have changed! Hope those of you who hung in there are happy with your service now. I've had only good experiences with customer service, the web site works well, and all the promised features are now working. I'm very sorry things weren't like that for you months ago, but I hope they are now working well. I'm very happy with my Telo and Telo handset.
1097893
I don't know the actual reason of your problem but I can share the little issue I had and hope it helps. Initially few time I was able to hear the other end but they won't be able to hear me. I started dialling with the speaker on and then changed to handset as required.
990459
Just received - how do you work this? I've tried on 2 calls and both could barely hear me... I am not sure if I have it plugged in correctly. Advice? Thank you!
1734478
I had the exact same issue. I got other handsets and they work just fine. Ooma handsets are horrible.
481895
Yup, I had the same problem. It was bad enough that I returned mine and haven't replaced it yet, since the one person I talk to the most also complained the most about the echo.
2274484
so far i haven't had any problems with my voice recorder, i bought it referbished on amazon and bought a mic for it as well, it works very well for what i use it for, much nicer then those ole tape recorders :) . try another pair of ear phones, i bought a good set and have no problems with them so far. if that dont work for you, you might want to get it looked at.
2074558
Have you adjusted the volume on the side? For awhile this seemed to help me. Unfortunately this hand set I purchased no longer worjs, so its a toy phone my 3 year old plays with.