Installed US-EZ-4 2 months ago, brand new & using an electronic water boiler for drinking. Recently we notice white stuff in the BOILED water, anyone?
931598
We've had ours since Jan. No problems. You might try letting the water run for 10 mins. Before you use it.
937400
The only water I get is when I turn off the steam. The left over steam dumps into the bottom tray. No problems since I bought it 6 months ago. Just have to make sure you clean it and take care. A lot of the problems I've seen people posting could be cured by preventative maintenance.
317548
It is hard to say why it no longer lasts as long. I have not had that issue even with new filters. It could be something has gotten worse from your water source. Maybe your hot water heater is releasing debris. That is my best guess. Sorry I can't help further.
504102
I haven´t had to clean it yet. A great water-boiler though. Been using it daily for more than three years. :-)
709557
Sounds like hard water mineral flakes. Did you just install a water sofener?
1640531
The internal surface of the boiler is one of the stainless steel alloys, I believe that this is true regardless of external finish which is a painted white in my case. I don't know/remember the listed wattage of the unit which is mostly the heater but includes the condensing fan also. The unit can be plugged into a standard 15amp outlet but there should be no other high current devices on that circuit at the same time. I fill mine with hot water to reduce the cycle time and hot water won't have chlorine and has less oxygen in it than city water, so this should help reduce any corrosion. It is possible to do three runs during most people's awake time, but that is about it in my experience.
1568217
we have not experienced that at all, we only boil distilled water, from our own distiller, since we are very picky about brewing our tea and feel distilled water is best for that, perhaps your water is reacting with something in the vessel. If we notice anything like glitter in our water I will certainly get back to the company.
751117
Are you using FRESH water? Also, are you cleaning the kettle or pan you heat your water in regularly (every 1-2 weeks) with white vinegar? Neglecting both of these factors can greatly affect the taste of your brew.
1513304
Most likely is the juices of whatever your cooking mixed in with the water. If the interior surface of the cooker seems intact thats the most common cause. At high preassure this is pretty common.
977885
I had a similar problem. The water was picking up a rubbery taste from the tank (inside the tank is a rubber balloon like bladder that stores the water). Usually this is filtered out by the Stage 4 mechanism, but the wiring I did bypassed the Stage 4 - so I had to add a polishing filter right out to the tap.
1568214
In continuance to my last answer if it is in the water after it has boiled might be something in your water. Go buy a gal of distilled water boil it and see if there are any flakes in the pot.
95681
We've not had this problem. I'm sure I don't need to say it, but perhaps a good filter cleaning would help. Maybe there's some manufacturing residue on it or something like that. I hope you're able to resolve this issue because it truly is a great heater.
1818923
I do not think I have a fungus problem, but I have noticed some discolored stuff inside my unit. I wipe it out when I change the filter. It is the same color as the copper part of the filter, so I thought it was residue from that. Eek.
387651
I'm not a 100% certain what your issue is. Are you saying that your device is broken after having run a cycle in vinegar? If so, vinegar is not that acidic and it shouldn't damage the product, so trash it, it's probably defective. No reason to risk a fire. That's a bummer if your machine is busted. I have had mine for a couple months now, and I have never detected a plastic taste. If the taste is the only thing wrong with it, try using a different kind of coffee, or tea. I usually use a breakfast blend from starbucks, or loose leaf earl grey. I have noticed that cheap/generic coffee can make a burnt plastic/popcorn taste when using a hot drip coffee maker. You get all sorts of weird tastes out of generic brand coffee. Hopefully the machine isn't broken, but if it is, upgrade to a better one. This unit makes me uncomfortable due to it's lack of an automatic shut off feature. My OCD (not really) forces me to unplug the thing after every use to make sure that it's turned off, otherwise, I worry that I may have forgotten to turn off the heater element. Turned around a couple times on my way to work because of second guessing myself :-(
943591
I'm having a gigantic hot water leak in one of the connections above the water heater that's causing mildew. It started when I finally got fast hot water response in my shower. No one is claiming responsibility for this so that it can get repaired under warranty. BTW; my copper line is new!
620872
Sorry to hear about that, R. But it could be okay still. My pot has discolored also, and has what looks like bubbles in the finish on the inside bottom. It hasn't effected performance or taste. I would just clean it out good and try it...I'm sure you have by now. Let us know how it went.
1063045
I don't know. As bizarre as this sounds, we've removed white heat marks from our table by steaming it! Check on line for instructions.