I have always seen this prodcut in the refrigerated section of health food stores. How is it kept cold for shipping?
932115
Hi Marcy, we are happy to help! Air, heat, and light are the three elements necessary to cause a product to go rancid, according to Barlean's Customer Support. Barlean's does not ship their products refrigerated. They state that their products are stable up to 300 degrees Fahrenheit and their take on shipping is that a few days in a UPS truck is not going to have an effect on their organic oils. It is not necessary to refrigerate their oils until the bottle is opened, exposing the oil to air and light.We hope this helps! -Jessi V.
932116
We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival.
932117
Hi Marcy, we are happy to help! Air, heat, and light are the three elements necessary to cause a product to go rancid, according to Barlean's Customer Support. Barlean's does not ship their products refrigerated. They state that their products are stable up to 300 degrees Fahrenheit and their take on shipping is that a few days in a UPS truck is not going to have an effect on their organic oils. It is not necessary to refrigerate their oils until the bottle is opened, exposing the oil to air and light. We hope this helps! -Jessi V.
1989708
I have ordered florastor which is the same product and they did not ship it refrigerated. Apparently, it does not need to be kept cold.I am no expert however.
1664251
I know they are kept refrigerated in health food stores and some vendors ship them in a cool wrap. I honestly don't know about mass shipments via commercial trucks. I have purchased mine without the chill pack and refrigerate them after I get the shipment. I suspect they would be more potent if always kept refrigerated but I still have been very happy with the product and it seems to work for me.
2271770
When you buy them at the health food store they are refrigerated so I have always kept them in the frig. They aren't refrigerated during shipment however. I'm also not sure if the box says they need to be refrigerated so I guess I'm not too helpful. Sorry
1227825
It does not arrive with ice packs so I do not order during the warmer months. All high quality probiotics should be kept in the refrigerator to maintain the good bacteria. I have read that you can keep it stored on the shelf and it would be fine. However, I do know that when probiotics get warm, over time they lose their potentcy.
2110205
Linda..we keep heat sensitive products refrigerated until shipping and ship them with an ice pack
1056743
Hello, Thank you for contacting Swanson Health Products! We are happy to explain. The products are kept in a temperature-controlled environment at our facility right up until the time they're shipped to customers. We hope this information helps! Have a great day! Rubi G.
1869974
Hi Cinthia. We ship this product in a box with an ice pack in it. Could you please let us know where this supposed to be shipped to? Thank you for your inquiry. Please let us know if you have any more questions. Nutricelebrity.
1501208
GREAT question..... No they DON'T. So buy it somewhere that keeps it refrigerated, before AND during shipping.
946497
When I receive it is cold so I can only assume that they store it that way. I have now started to order it through my chiropractor.
1227827
It does not arrive cold, but I store mine in the freezer to keep the potency.
1513268
It should be refrigerated or kept in freezer. It depends on where you get it from. Some places will keep it cold with ice packs on shipping, and some places just ship as is. It can go rancid faster if it hasn't been kept cool.
84046
It's in brown paper in a box which is fine in the winter. It doesn't have to be refrigerated, it's just a good idea. This company guarantees the bacteria are alive by the exp. on the bottle, not the day it leaves manufacture.
941952
Yes...BUT... Like all unprocessed oils cold preserves the integrity of the omega 3 content (I keep mine in the freezer for maximum preservation because it stays liquid), however, unlike most perishables it does not need continuous cold to prevent spoiling. This is why it can be shipped in a normal box. As long as it is kept cold most of the time and especially after it is opened it will be fine (same goes for flax oil). If it gets warm after opening it needs to be used up pretty quick or it will start to go bad. I recommend alternating between hemp and flax for maximum omega fatty acid nutrition. Yes...BUT... Like all unprocessed oils cold preserves the integrity of the omega 3 content (I keep mine in the freezer for maximum preservation because it stays liquid), however, unlike most perishables it does not need continuous cold to prevent spoiling. This is why it can be shipped in a normal box. As long as it is kept cold most of the time and especially after it is opened it will be fine (same goes for flax oil). If it gets warm after opening it needs to be used up pretty quick or it will start to go bad. I recommend alternating between hemp and flax for maximum omega fatty acid... » Read More Yes...BUT... Like all unprocessed oils cold preserves the integrity of the omega 3 content (I keep mine in the freezer for maximum preservation because it stays liquid), however, unlike most perishables it does not need continuous cold to prevent spoiling. This is why it can be shipped in a normal box. As long as it is kept cold most of the time and especially after it is opened it will be fine (same goes for flax oil). If it gets warm after opening it needs to be used up pretty quick or it will start to go bad. I recommend alternating between hemp and flax for maximum omega fatty acid nutrition. « Show Less
1971240
Hi MatthewThat is confusing about refrigeration. It should be kept in refrigeration while in inventory and especially after opening should be kept in refrigerator at all times. The short time during shipping and not be under refrigeration does not harm the product. There have been many tests on this subject by many companies and especially Renew Life well documented. I have been shipping these products for 20 years and we have never shipped with any type of refrigeration and there have not been any problems with products.Bobby House of Nutrition
1134624
I presume it is refrigerated prior to shipping as it is recommended to refrigerate upon receiving to keep it fresh. Each bottle came packaged in small bubble pop envelopes but not in cold packs. I don't think it is critical for short term but over longer periods. I ordered about a half dozen of them at once and refrigerated what wasn't being used.
1139671
We actually sell this product directly out of our New Life Vitamins warehouse. The probiotics are kept refrigerated here until shipping out to customers. When shipped we send them priority mail with an ice pack in the package. We are not exactly sure how Amazon stores their live probiotics but this is our process here at New Life Vitamins.