brew basket holder hooks broken, can you get a replacement?
907891
Yes. Technivorm shows the part. http://www.moccamaster.com/us/details/product/12602/
907892
http://www.moccamaster.com/us/catalog/contact/ Try emailing info.us@moccamaster.com
907893
Sent ours back before warranty was up because too much plastic for what it cost, maybe google it.
907894
The glass vessel on the top left hand side of the coffee maker was cracked when we received it and we cannot replace it here in NZ we did not break it it arrived like that and we do not think we should have to pay to replace it!
907895
Yes. Seattle coffee gear sells replacement parts on line. Their website goes by that name plus dot com. edited to add- I just did a quick check and it looks like just about every site I looked at, including Technivorm's, is sold out. Price is in the $20-$25 range.
501994
Yes, Mary, you can get a new one. (Mine broke, too, after just a few weeks of use when I accidently tapped it on the side of the sink while washing it. Maddening!)Go to the Zojirushi website (which I warn you is not user-friendly), so you may need to search around a bit. They call it a "Coffee Jug", SKU 8-ECA-P370. Price: $14.50, plus shipping. The link is http://www.zojirushi.com/user/scripts/user/product_list.php?model_id=33. If this link doesn't work, the website has customer service phone numbers. Hope this helps. Colleen Chase
347728
you have to be sure that you are not over packing the coffee grind into the basket. Clean and use the pin to make sure you have a clear hold for water to pass. Before brewing place basket into place as if to brew a shot and just run water through to make sure it works. Repeat this process until it works. Also the baskets do come apart with a screw driver. be sure to take apart clean and reassemble.
902792
For broken ones? Yes I imagine contacting the company would yield some helpful results. As far as for something like a second bar? Wouldn't recommend it due to the size and and relatively lighter duty construction of this rack, but that's not my place, so again I'll say yes. I imagine you could order any kind of J-hook you wanted but contacting the company would be better I imagine.
22774
Not sure where you could find a replacement, but we had a similar issue (the broom was being used in a manner it shouldn't have been, to pry something -and it bent). My husband pulled the black end cap off the handle, straightened it as best he could, and was able to force a wooden dowel down inside of it (it was hollow). It works great now!
1297374
I have used it for all sorts of loose teas to include bulkier herbals and found it very effective .The basket part is removable after brewing for drinking. I don't know of a replacement basket but certainly could be if available.
1314743
I am sorry I have not had that problem. The holders are not that much just get another one.
3513
I had to order a separate rack, and use the hooks from the second rack for the first one. If anyone knows how to acquire separate hooks for this rack, I'm all ears.
2193547
If you can't find a replacement quick release bracket for the Schwinn wicker basket at Amazon.com, you might try www.schwinnbikes.com
315712
Try a coarser grind. If it's too fine, it will just clog up the holes in the portafilter. If that doesn't help, try flushing the brew head a few times and letting the portafilter basket soak in hot soapy water for a while. Something make just be gunked up. Should none of those remedies work, your best bet would be to contact the manufacturer.
1555529
http://www.uline.com/Product/Detail/S-17649/Store-Operations/Large-Suction-Cups-Without-Hooks?pricode=WV011&utm_source=Amazon&utm_medium=cpc&utm_term=S-17649&utm_campaign=Retail%2BBags%2B%2F%2BPackaging
1076179
Try contacting OXO. You can google their website. Also try e-bay. Good luck. With shipping and handling it would probably be close to the cost to just buy a new one.
1555527
http://www.uline.com/Product/Detail/S-17649/Store-Operations/Large-Suction-Cups-Without-Hooks?pricode=WV011&utm;_source=Amazon&utm;_medium=cpc&utm;_term=S-17649&utm;_campaign=Retail%2BBags%2B%2F%2BPackaging
568833
I would try contacting the company directly. Did you try super gluing the handle back together?
1908980
Unfold the basket by pulling up on the top ring and then unfold the legs (or possibly the other way around as it has been awhile since i did it). Align the loose ring with the hooks on it in the middle of the basket (where the basket folds) and attach the hooks onto the basket. You want to attach the hooks to where it pulls that middle part out to prevent it from collapsing. The last hook is always the hardest.
1959316
Check the website and/or contact someone there. They are very helpful. And I suggest purchasing the basket from them as well- more affordable
1088218
Amazon, williams and sonome and crate and barrel carry them. Search for "Enclume pot rack hooks". You can also get simpler ones at IKEA. They do the work.