are repair costs worth the trouble? ok, do i ship this off for repair?
920995
Alot of them got wet in shipping somehow, call them for another or refund, they know about the problem.
1181196
Just got mine, so I couldn't say, but I will comment that the warranty becomes pro-rated after the first 2 years and doesn't cover the cost of shipping the cover back to them. Also, they have to agree that it's a manufacturing defect that caused the failure, so I'm suspicious it could be pretty difficult to make a claim and have it be worth paying for the shipping.
1602305
I hope you bought it from a place where you can return it without extra cost to you... because the alternative is to pack it up and ship it to manufacture for fixing... You pay the shipping cost both way... Lousy Company Guarantee policy...
532595
It must be. Hang on to that paper, I discarded all but the manual (which you will need to set up and operate.) Mine worked fine, so did not have to worry about the warranty. These kind of things either work from the get go or send back to the vendor for another try, for the price wouldn't worry about longer term issues.
1099393
If they send it correctly built, I would estimate an hour. I got stuck at about 20 minutes in with a manufacturing default. It appears it's going to be much faster (as in a week), to get Amazon to redeliver the entire thing, than to even get an answer about how long getting the defect repaired will take.Adding: If everything comes correctly manufactured, a drill with a low torque setting or a power screwdriver will really help make the process faster and easier if you have hand/wrist problems. It's a 2 person job, but doesn't take much strength.
923569
Get it replaced instead of spending more money. They should repair or replace the whole thing.
1708064
I believe there was a piece of paper with an address that you ship it to for repair. I'm also pretty sure there was a small fee that you send along with the item for return shipping, think it was less than $5. I've been using mine for about 5 months, with 10 keys on it 5+ days a week. I doubt I'm going to have to look for that information any time soon as this is definitely a quality product.
868677
Sorry, can't help you out as the unit we received had broken pieces. They sent replacements, but they were also broken. The return shipping allowance they gave us did not cover the cost of returning the item, even though we only returned the unbroken parts. The whole experience was a nightmare.
1749726
According to Waring service, they Replace these units, not Repair them. If you're near one of the service centers (see owners manual) you can take it to them ($10.00 fee for "processing") -otherwise cost to ship it back to them (or factory) + $10 fee is almost, if not more, than the toaster cost new. Its NOT a well made machine, so I wouldn't even bother with replacing it - it WILL break again. Good Luck!!
905883
Funny you should ask! I just had to send my unit in for replacement. The warranty is 1 Full Year on everything. They will repair or replace the unit at no cost. They even pay to have it shipped in.
112220
I didn't even bother with trying to "fix" it. Mine was same right out of box. Out of box hassle like that is not needed in my opinion, just return it and get a better model!
1379441
Depending on how long you have owned it, I would first go to the vendor on a warrantee concern. After that see if you could either purchase the component or canabalize it from a defective unit.
1726210
I think that really depends on what is wrong with it. If it is something wrong with the system itself due to manufacture error then they would be responsible for the fix, however if it is due to something that you did or didn't do to maintain it then probably not. Give it a try, that is the only real way to know for sure.
2224727
Yes...Mine had some damaged, and after calling the company, they replaced it, at no charge...You should call them, Good luck, Bily
1379439
Depending on how long you have owned it, I would first go to the vendor on a warrantee concern. After that see if you could either purchase the component or canabilize it from a defective unit.
1238037
In my opinion, say goodbye! Probably the condenser unit is bad and the cost of repair would most likely be more than a new unit.
580979
TRy rebuilding the unit. The rebuild kit sells for about $200 and you have a brand new unit. It only takes an hour to rebuild and well worth the price.