Hi. I just received my wireless keyboard and I can't get it to pair with my Note III. I followed all troubleshooting tips and still nothing. Help!
908364
I Never paired mine I just sold it... cos I left like it was extra for me... so I never knew how to pair . There should be instructions
908365
I did not experience any problems pairing. I used very often. It may be a problem with the device because I have a note 3 also and I know that is a super phone:) I advice you to send it back and try a new one.
908366
You hold the very top right and the button below it at the same time. It should be marked. It will pop up on you Note III and you pair it
908367
Make sure blue tooth is on on your phone and of course turn the power on the key board.
908368
That's really interesting. I didn't have a problem at all. Perhaps try charging them both for a good while, reset the battery in the Note 3 and try pairing again?
1375092
I can't connect them either. Instead, I removed the USB from my Windows tablet and attached it to the keyboard. Next, I set up my tablet for Bluetooth. Then I pressed the "fn" and "E" keys (for Windows) the same time. The tablet and keyboard are connected via wi-fi.
39846
I have this and use it with my Galaxy Note 10.1. The best thing to try in my opinion would be a bluetooth keyboard. I tried a couple adapters on the cradle and couldn't get them to work. Like my USB wireless mouse. The only way that would work was with the adapter plugged in directly to the Note. I haven't tried a keyboard. Good Luck
1830303
Ok, I returned this product but I will try to help you to the best of my ability. 1. Make sure your phones bluetooth is set to on and discoverable. 2. Turn the keyboard on, there should be a key or a button on the bottom/side either on the keyboard or next to the charger port and press it so that the keyboard is in sync mode. 3. The keyboard bluetooth should pop up on your phones screen and then you follow the process. It should prompt for a security code which I believe is factory set to 0000. This is a standard bluetooth set up for most devices. Hope this helps. Let me know how you make out. Ok, I returned this product but I will try to help you to the best of my ability. 1. Make sure your phones bluetooth is set to on and discoverable. 2. Turn the keyboard on, there should be a key or a button on the bottom/side either on the keyboard or next to the charger port and press it so that the keyboard is in sync mode. 3. The keyboard bluetooth should pop up on your phones screen and then you follow the process. It should prompt for a security code which I believe is factory set to 0000. This is a standard bluetooth set up for most devices. Hope this helps. Let me know how you make out.
1948165
Keyboard should be charged. Turn it off and on, It will start pairing. I think it goes to power save mode if not being used. so turning off and on again will make this work. Thanks
1060309
I followed the instructions and successfully paired it. I charged it the night before. But now even though the tab is recognizing the keyboard, when I try to type its not doing anything. Not sure if this related but the blue light is not staying. I followed the instructions but not sure why it is not working. This is on top of the fact that they did not include the screen protector that was promised...but I want the keyboard to work.
634955
U have to sync it via bluetooth with the tab then download an app to override the keyboard that comes with the tab so its not so distracting. Also, make sure the keyboard is charged so it has power to it. If u still cant gwt it to work u may have to exchange it.
1021347
Make sure it's connected. Go to bluetooth settings and make sure it's on. You may have to hit the pair button on your keyboard. I've had this happen to me once before when the pairing was interrupted (no idea why, but it only happened once in 7 months of use so I'm not worried about it).
488075
I had the same problem. It never would pair. To late to send it back. Sorry I can't be of any help!
356522
Jenn, thebest thing to do is to turn on your keyboard first and then turn on your bluetooth, if it says paired then that means the tablet recongnizes it. but its still not connected. If it says it is not connected to input device then click the little bluetooth button next to the on and off switch, a little blue light will start blinking, hit scan on your tablet and bam, it should connect.
1986104
Hello Michel I bought this for my daughter, you have to sync the keyboard with the Bluetooth settings on your tablet...Turn on your keyboard and the tablet>go to settings on your tablet>Select Bluetooth>pair>it should pick up the keyboard because you will see a little icon that looks like a keyboard...Good Luck
1436567
I never got one of this brand because they were out of stock and wound up getting the one from Poetic. It looks exactly the same - probably all from the same manufacturer with different branding. You have to be a little bit patient. Make sure you have pushed and held down for a few seconds the button to the right of the on/off switch on the keyboard after you have turned it on. Settings has to say it is "paired" not merely connected. When everything is working, the blue light on the keyboard does not flash; after pairing, wait until it stops flashing, then try it again. Hope this helps.
188860
First, let's make sure we are on the same page. My unit is the Samsung Galaxy Tab3 10.1. The keyboard is wireless Bluetooth. Step 1 is to fully charge your keyboard. Turn on your keyboard. Turn on your Samsung. Go to settings and select Bluetooth. With a little luck your keyboard should show up as a device. Select keyboard and the Samsung tablet should pair up the device. Good luck. Bob
131588
Try turninng off the bluetooth on your keyboard then pair it, if not the do the same on your device. Finally remove your keyboard from the "paired devices" on your computer, then do a fresh scan for your bluetooth keyboard as if you were doing a new install of it. Usually the last one worked for. I guess entry that was in the computer memory was stale and needed to be flushed out. Good luck.
1135982
My wife had a problem but I didn't. I rebooted everything since I didn't know what she had done. I turned the keyboard on. Make sure the status light on the front is green. Then press the bluetooth button behind the power switch. Then the green light blinked. BUT, it still wasn't pairing so I removed the keyboard from the list in bluetooth settings forcing the ipad to find the keyboard again. The ipad found the keyboard and by touching the Folio 5 in settings, it connected. This should do it.
1751842
sorry. please use the keys on the keyboard. The manuals are for many different models keyboards. Please just refer to the bluetooth connection instrustions.Thanks
2279940
Hello, I'm typing my response on a Samsung Galaxy Tab 3!FYI, it is running Android 4.4.2. I need to re-pair it, but perhaps that is because I use it infrequently.