I wrote my review about the box being open and barely kept together. What I didn't realize was that some of the towels had grease spots Replacement?
915811
I'm so sorry about the problem with your order of these towels. You can exchange an item through our Online Returns Center:
1762282
Zamorra, I looked into this when I got the box for my husband. It really should not have happened with it being so new, if nothing else they should still be kind of tight to open. But the manufacturer MedcenterSystems.com should stand behind the product if they do not then they do have replacement boxes. Seriously look into it and at least give them the chance to make it right. Good luck.
1420357
Sorry for the delay in responding. The box was not of the best quality. The box I received was defective and would not shut properly.
2211664
It's the same material as most plastic containers, so you might find that issue if you leave oil on it for a while. I personally hand wash my box and haven't noticed residue on my part. I guess it just really depends on the food. Sorry if I can't offer much insight in this.
1353909
I will check this afternoon when I am near the item. The box was long ago recycled.
276957
I used mine the first day that I received it (few weeks ago) and it currently has a can of grease inside without any leaks or noticeable damage
1625380
If there are any marks I have yet to find them and I have had this item for years.[edit] I see that there is one on the bottom. If you're going to stare at the empty container I suppose that might be a problem, but that'd be pretty strange.
1784246
Yes, I did. I cut it open with tin snips and poured it into another container. That seems to happen a lot anymore with soaps, etc.
1989886
mine was in a new box. looked good from what I could tell but the wife let the kids open it. so there was nothing left of the box when they got done.
2005593
Because the filter is such an important part and the top was really scuffed up, I decided to get a replacement from Amazon. For future reference, the replacement had no scratches of any kind, but I do smell a little grease. So I am guessing the latter is normal. Now that I think about it, the first one was probably new, but like I said not worth taking a chance for me. Thanks for all of the answers, they were helpful.
1890000
I'm in agreement most likely mold. Soaking in bleach my clear it up. I had a cup with a form of clear plastic lining that developed mold like that. I tried bleach with didn't seem to work. It might be in your best interest to just replace like you should replace cleaning towels. If this happen to me I will probably replace the thing if bleaching it doesn't work.
1682727
I would not go to that much mess. I would not go to that much mess. Dig the old grease out with a narrow blade, take soft absorbent cloth and a screw driver and wipe the excess out and don't worry about some being left behind. It is not contaminated grease.
1868729
They are not sealed; you can see this in the product photo. However, I guess you could relubricate them.
501716
It's been a while but I washed and dried mine before I used it the first time because it smelled "new." Once it's been washed and dried it won't be as small as it was in the original package.
1855241
No...there were small dings in a couple places. Nothing I would return it for, but you probably wouldn't have this issue if you bought something locally and picked it up or had it delivered. Packaging appears adequate, but it's obviously not up to the rigors of shipment.
1078162
no, but i can tell you the box came soaking wet as the top was not put on tightly and much of it was gone! grrrrr!!!
1352200
If I recall correctly, mine had grease or some coating to protect from rust but appeared to be new. Great product.