Bonus circle does not work. Has anyone else had this issue? Mattel sent us another one and it still is not working.
908462
Don't understand why because the bonus circle worked for my grandkids (6&8 year olds). The Hot Wheels Carcade Track Set works very well. Did you put the correct batteries in the right place? The only problem I had with this set was putting it together. It took me two hours, but it works very well.
1152359
Your "Hanabi" slot machine appears to still be a Pachislo machine, or Skill Stop Slot Machine. I would have to say it still might be an issue. I would check a few other sites which give a little more detail on these specific coins. Believe me, I wanted to buy them too, but the last but had real issues with the return process because they didn't work. These tokens work for slot machines, but could cause issues with the Pachislo machine.
557089
I gifted to hubby. You will get an email with a set of codes for each expansion. I believe hubby went to play station store and had an option to redeem codes.You will get instructions on redeeming with your email. If you wanna package it cute, u can always write the codes down on a nice card :) I was too impatient lol just gave him the code off my phone.
2166481
Unfortunately it does NOT come with the pre-order bonus. Which sucks, since I ordered this in March. I had to buy the DLC separately on July 16th.
788290
This has happened to ours as well. We've tapped them back in a couple times. I think I'm going to contact Hasbro. Everyone else that is having this problem should too. The company should know about this so they can fix it.
1707031
Sorry-I have already wrapped this as it is a gift. Your best bet is to check at the mattel site or even toys r us in the description.
1700965
I just emailed fisher price customer service asking about this today (9/1/14). When they get back to me, I will update my response to you. You can email them yourself, also. customerservice@fisher-pricestore.comI received an email from Mattel wanting to know the model # of the item and shipping info in case they had a remote to send. Here is the email address that responded to me: MattelConsumerService@Mattel.com
1532908
Hi Michelle! I'm not sure, but I would start by going to http://service.mattel.com/us/ContactUs.aspx I hope they can help you!
1119534
I am wondering if the set you bought is made by Mattel. Anything Mattel is always a good product. The cards I have are of the same quality as Hoyle cards, they are a little hard to shuffle being new but will eventually be okay. We've played games with ours and enjoy them and find no problem with them.
161242
We have the same problem!!!How frustrating!!! This is the one toy my daughter really wanted for Christmas and it's not working!!Can't register the code nor will they send me the confirmation email!
2118243
Hi, Steve ! Bought this game as a gift. Try contacting Dick & Holly at rubydowitcher@bellsouth.net
553118
I also have the same problem! I bought this game at June 28, 2015. I applied the DLC code and this didn't work. I'm very upset about that.
161248
I thought I was having the same problem that all of you had-I had bought one for my daughter for Xmas from an auction site and the registration went flawlessly. But then, knowing my 7 yr old would want one, I bought hers from amazon. I had a hard time getting for the registration and spent nearly an hour on the phone with a mattel rep. I was trying to put the code in the special code section of the barbie girls website instead I should have put the startup cd in the computer and plug in the mp3 player. So, that might be something that you might double check. After you register, you can put the accessory codes in the special code section (where you see the key on the top) of the website. I thought I was having the same problem that all of you had-I had bought one for my daughter for Xmas from an auction site and the registration went flawlessly. But then, knowing my 7 yr old would want one, I bought hers from amazon. I had a hard time getting for the registration and spent nearly an hour on the phone with a mattel rep. I was trying to put the code in the special code section of the barbie girls website instead I should have put the startup cd in the computer and plug in the mp3 player. So, that might be something that you might double check. After you register, you can put... » Read More I thought I was having the same problem that all of you had-I had bought one for my daughter for Xmas from an auction site and the registration went flawlessly. But then, knowing my 7 yr old would want one, I bought hers from amazon. I had a hard time getting for the registration and spent nearly an hour on the phone with a mattel rep. I was trying to put the code in the special code section of the barbie girls website instead I should have put the startup cd in the computer and plug in the mp3 player. So, that might be something that you might double check. After you register, you can put the accessory codes in the special code section (where you see the key on the top) of the website. « Show Less
1713213
I ran into the same problem myself. I had it in my cart yesterday and was waiting to hear back from my brother for his input before buying this for my niece. I assumed I had plenty of timer with the Prime and even pay $3.99 for Next Day but it automatically filled in the Amazon Prime standard 2 day shipping. HOLD ON!! I just tried adding it to my cart again just now and the problem's fixed!!! You can even get it by tomorrow, Saturday for $4.99. Unfortunately I couldn't wait any longer and already bought a different gift for her. Hopefully there's still time for you. I should just refuse delivery on the other gifts I bought instead and order this one now. I ran into the same problem myself. I had it in my cart yesterday and was waiting to hear back from my brother for his input before buying this for my niece. I assumed I had plenty of timer with the Prime and even pay $3.99 for Next Day but it automatically filled in the Amazon Prime standard 2 day shipping. HOLD ON!! I just tried adding it to my cart again just now and the problem's fixed!!! You can even get it by tomorrow, Saturday for $4.99. Unfortunately I couldn't wait any longer and already bought a different gift for her. Hopefully there's still time for you. I should just refuse... » Read More I ran into the same problem myself. I had it in my cart yesterday and was waiting to hear back from my brother for his input before buying this for my niece. I assumed I had plenty of timer with the Prime and even pay $3.99 for Next Day but it automatically filled in the Amazon Prime standard 2 day shipping. HOLD ON!! I just tried adding it to my cart again just now and the problem's fixed!!! You can even get it by tomorrow, Saturday for $4.99. Unfortunately I couldn't wait any longer and already bought a different gift for her. Hopefully there's still time for you. I should just refuse delivery on the other gifts I bought instead and order this one now. « Show Less
892212
I went to the Hasbo website and chatted online with a rep. She suggested holding down the refresh button and holding down the tongue at the same time, but that did not work for me. That was her only solution. She offered to replace it with another Hasbro toy of equal value, not even a guarantee that it will be another Furby. They don't have any more Furby Booms to replace it with. I suggest ordering another one and sending back the broken one. So sad :(
1423354
I have had the same problem. I purchased another one and the same thing happened. Call Fisher Price and they will refund your money once they receive the product. So disappointed. I will try another brand.
1700963
I just emailed fisher price customer service asking about this today (9/1/14). When they get back to me, I will update my response to you. You can email them yourself, also. customerservice@fisher-pricestore.com I received an email from Mattel wanting to know the model # of the item and shipping info in case they had a remote to send. Here is the email address that responded to me: MattelConsumerService@Mattel.com