how long is the warranty? Purchased 14 mos ago and it has failed.
940402
We offer no warranties with any of our products. Our suppliers will honor warranties only when parts are installed by a Licensed HVAC Technicians employed by a reputable HVAC Contractor. Great pricing is one of the advantages of online purchasing, that's most like why you're here. The same parts purchased through a HVAC Contractor cost as much as three or four times what you can find online. Those higher HVAC Contractor part prices have the warranties built into them. When you purchase the part online for a fraction of the cost and when a qualified HVAC Tech is not installing the part then the warranty options are simply not available.
940403
We offer no warranties with any of our products. Our suppliers will honor warranties only when parts are installed by a Licensed HVAC Technicians employed by a reputable HVAC Contractor. Great pricing is one of the advantages of online purchasing, that's most like why you're here. The same parts purchased through a HVAC Contractor cost as much as three or four times what you can find online. Those higher HVAC Contractor part prices have the warranties built into them. When you purchase the part online for a fraction of the cost and when a qualified HVAC Tech is not installing the part then the warranty options are simply not available. We offer no warranties with any of our products. Our suppliers will honor warranties only when parts are installed by a Licensed HVAC Technicians employed by a reputable HVAC Contractor. Great pricing is one of the advantages of online purchasing, that's most like why you're here. The same parts purchased through a HVAC Contractor cost as much as three or four times what you can find online. Those higher HVAC Contractor part prices have the warranties built into them. When you purchase the part online for a fraction of the cost and when a qualified HVAC Tech is not installing the part then... » Read More We offer no warranties with any of our products. Our suppliers will honor warranties only when parts are installed by a Licensed HVAC Technicians employed by a reputable HVAC Contractor. Great pricing is one of the advantages of online purchasing, that's most like why you're here. The same parts purchased through a HVAC Contractor cost as much as three or four times what you can find online. Those higher HVAC Contractor part prices have the warranties built into them. When you purchase the part online for a fraction of the cost and when a qualified HVAC Tech is not installing the part then the warranty options are simply not available. « Show Less
940404
Thank you for taking the time to answer my question. Your answer was clear and thoughtful.
1611300
i do not remember as i through it away as it went out in 14 months, just out of warantee
1612178
Mine went 6 months after the warranty expired. I bought a new power supply, no dice. Don't buy this machine!
3687
I can not find any warranty information in the manual. I would Google the manufacture information and contact them directly. I have had this unit for over two years and it works great.
1476613
Agreed....This product worked great for a couple years and now doesn't. Called Tech Support and got the big goose egg that my model is discontinued and is no longer supported even though the product is clearly with in the 3 year warranty.
1181196
Just got mine, so I couldn't say, but I will comment that the warranty becomes pro-rated after the first 2 years and doesn't cover the cost of shipping the cover back to them. Also, they have to agree that it's a manufacturing defect that caused the failure, so I'm suspicious it could be pretty difficult to make a claim and have it be worth paying for the shipping.
1946424
Hopefully Amazon will honor it since the "Warranty Card" included with the manual is a poorly-written and ill-formatted translation that offers no contact or return information. However, it does specify in vague terms that the warranty is only valid for one year from the date of purchase and covers manufacturer defects only (at their own discretion). The 24 month claim must originate elsewhere. I'm assuming, given its price and lack of instructions, that I'm on my own to fix it and/or replace it regardless of when or how it fails. If Amazon honors the warranty, I'll consider it an unexpected bonus.
433344
Don't have an answer for you, just think its interesting. We have really liked our system and bought it just over 2 years ago but it decided to just stop working all together today, no power at all. and it has been working great just today even. this is one of those times I wish I had bought the extended warranty, funny how the one you don't get it for is the one that quits working. Oh well. If anyone knows a fix let me know please. already checked all the connections and like I said was working fine earlier in day.
1323255
I don't remember how long the warranty was, but I havn't had any problems with it since I installed awhile ago. Don't let that stop you. It's a good product, but check the net for best prices.
550816
I believe it carries a 12-month warranty. I'm not sure what problems you're seeing, but we ran into a small issue after owning it for about 6 months. It would just rotate water repeatedly. I unplugged it, reset the tray and plugged it back in. That solved the issue. It's run strong ever since.
1691013
I had to call them for something else and the tech said I had a 14 month warranty.
1777510
I'm not sure, we haven't had any problems with ours and we've had it almost two years. I would just try contacting them. I think most companies want to make things right.
1957568
it has a warranty of one year, but its passed 6 months now. Hope to keep it going safe.
1314126
I'm sure that is why there is no warranty. I bought one because my neighbor recommended it. I should have investigated it before I bought one, because it seemed too good to be true. I won't make that mistake again.
1609167
It had a 30 day warranty. Stopped "talking" after 14 days, so I returned it for a full refund and purchased a second one. This one is working. There was no mention of a repair process and since I didn't have it more than the automatic return date, I don't know what became of the first one.
787678
I do not know. I've had mine for a year with no problems. And had the one just like it before this for 15 years.
304566
George, I'm a consumer and purchased mine in early 2014. Fortunately I haven't had any problems with mine.