When I received my pen I charged and now I can not get it to record video. How do you reset it? The manual has to small of print, cannot read!
909374
make sure you format the sd card also check to see if you have one they dont come with one . hold the button down for about 7 seconds and let gothis shouldget it statred.
909375
make sure you format the sd card also check to see if you have one they dont come with one .hold the button down for about 7 seconds and let gothis shouldget it statred.
456969
I got the same one and it has the same problem it will take still shots but not any video.It might be a big in the software or a wire is loose some where in the camera.
2157682
Not sure if I can help you. I have no such issues with my camera. Did you order the item used? It sounds like it is not functioning correctly.
383103
how did you try to format it? In camera or using your computer? If it is defective Komputerbay will easily replace it. Their customer response time is, in my opinion, excellent.
2190192
The light turning off indicates that the pen is fully charged. If you are unable to get the pen to work even when it's fully charged, then please write to service@huiontablet.com and ask for a replacement. Hope this helps.
1627549
Did you try charging it?? Cause when I ordered mines for my sister, it didn't turn on either, then I went to go charge it, and it turned on. If it doesn't work that way, you can try resetting it, though like I said before, I have a MP610, that one is better, than this one, my sister has this one, I found that one more complicated than the one I have which is the MP610, hope I was of help..
1187514
Hi, thank you so much for the speedy reply! I have performed a reset on the camera, as well as removing both the battery pack and the watch battery, to no avail. I did think of trying an external flash unit, and am currently trying to borrow one from a friend who has a genuine Canon unit to see if this will work. I have also contacted a UK Canon-approved repairer to get a quote, so I should hopefully soon know how much I can expect to pay. Thanks again for your help in the matter. Kind Regards, Andy
2177480
I have run my pen down twice, and it has recorded 88 minutes of video both times, and it automatically broke the recording into about 4 clips, for a total size of 3.92GB each time :)
1319232
Unfortunately I'm having the same issue. It continually records but it breaks as a 2 minutes video clips. I just got this cam not too long ago so I will have to figure out how to fix this problem and I'll let you know.
1475060
I wish I could help you... the camera was working fine as I had tested it before my trip. The day before my trip I went to use the camera and could not get it to charge or work at all.
1625610
This was the exact same problem I was having. I charged it overnight, still no juice. Also, let me guess, it only has about 13 minutes of HD recording storage? Such a rip-off. I returned mine and amazon was really good about it.
961109
Hi Amazonian, sorry to hear this. Make sure that the batteries are inserted correctly. If it's correctly inserted and still will not turn on, then we suggest to setup the IC Recorder for service at http://eservice.sony.com -Vincent
967861
Way to go you rock... I just erased my Kodak zx-3 internal memory and then updated it with latest firmware all in disk utility on my mac mini.Reformatted my sd card in the camera ....Now it is good as new.It was stoping recording after one sec every time I tried to record...Now it is fixed thanks to you my friend..Rock ON!
1378643
I would at least contact the vendor. If no help, then the joby people. Maybe there is a defect. Be sure to check your camera's fitting, maybe it's stripped.
587404
I had this problem. Bought a new battery on ebay and charged and the blinking went away. I thought the problem was solved but after shooting 10 minutes of video the camera is dead. Neither battery works so I think the camera is defective.
1634789
There is a tiny hole on the right side of the Striiv. I used a paper clip to push into it and that reset it. Hope this helps :)
1455663
You probably have a bad battery. Same thing happened to me. I ordered two new batteries. Charged them and the Camera works perfect. If you purchased this item refurbished contact the seller and Amazon and have them refund the cost of the new purchased batteries. They refunded the cost for me.