Has anyone else had this happen? After I charge the dispenser, I can't get the nozzle to go on to the dispenser. It won't go in all the way down.
942892
Only for a moment until I realize I'm pressing at the wrong angle. Sometimes I confuse the nozzle hole with the larger, more conspicuous charging hole. The nozzle won't fit there at all, but it's an easy mistake if I am distracted by talking, say. My best guess is you may be pressing at the wrong angle. Oh, and check that the circular cover is lined up over the charging hole. I hope your ptoblem has a simple fix like these.
181357
Ordered another dispenser...the same thing happened...will not buy another one.
1596171
Yes. That is normal. There is something wrong with their spray nozzles. I had the same thing happen to me.
799176
I had a similar problem, but it was due to my cross-threading the water supply hose. I was very careful, and it appeared to be threading straight, but it was not. I changed the water supply hose (plastic) to a new one, and the problem was solved. It was user error and not due to product.
1038839
I just rotated or twisted mine clockwise about half a turn and it popped up. Maybe you have a defective bottle dispenser?
310784
Did you apply tape to the top of the cartridge after you refilled it? I made that mistake and had blocked the vent hole on the top (it's forward of the refilling hole). Removed the tape from the vent, and it worked great after that.
1919847
in my case it is due to the hard water problem here. there is some white powder left and i suspect it is the residue between hard water and the disinfectant, which blocks the nozzle. so i removed the bottle and put vinegar inside the cabin where you use to place the bottle. then i waited for 10 min and the nozzle works again.
1852224
The base of the nozzle has a threaded area into which the standard hose is to be screwed into. If that area is smooth then your product may be defective.
1420350
I believe that always happens. I turn the bottle on it's side and slowly tighten the cartridge holder till I feel resistance. Then I screw it the rest of the way as fast as I can. It is a design flaw. They should have recessed the piercing pin further into the holder. I have not lost the whole thing yet but you really have to work fast to save as much of the cartridge as possible.
1546303
The same thing happened to me! I had another bottle that was almost empty so I was able to substitute one dispenser for another. I think that they are defective and should be returned.
493909
Check and make sure the valve is open all the way so the manifold gets full flow and make sure there are no leaks or cracks and the mister nozzles aren't clogged up , mine works great but the nozzles occasionally get plugged up with alge.If that doesn't work .....maybe a bad pump ?
1211279
I unscrewed the tip that was in there and screwed it in....the plunger was a little wierd to work, don't push too hard or it squirts everywhere
1680557
The nozzle on mine fell off too. I was so disappointed with the product that I just threw the whole dispenser away.
1896847
Did you unscrew the spout - counterclockwise. You may have to really hold the lid part while you do it. Then fill and pump.
1678432
My cartridges had same issue. When I compared print nozzle to original I realized it was defective. I immediately returned for refund.
1815882
I have not had this problem. Check that you have installed it correctly. Check for obvious defects. If all else fails, try the 2nd refill. Good luck...
466823
The dispenser may have sucked up full thickness soap or foam has gotten into theta air reservoir. I add the soap to the bottom line and add warm or hot water to 1/2" below the bottom line. You must not shake or create foam before adding the plunger. I mix the soap to dilute using a stick (chopstick), then add the plunger. If your top air reservoir already is filled with water and foam, you may be lucky enough to pull it open by slightly squeezing and pulling apart (with out cracking it...luck), then draining it. Reassemble and try again. Hope this works for you.