SUNTEK: Bought this twice for Dell XPS L702X (No instructions in box). Shows: 75% full, NOT charging. What do I do with this non-functioning battery?
911545
Run the battery till the light comes on for you to charge it. Then you should be able to charge it up to 100%
911546
Try this: shut down your laptop. Remove the battery then hold the power button for at least 10 seconds. Put the battery in again restart and see if it charges. If not, return it.
911547
i purchased a new one and problem went away so if you purchased it twice and doing the same thing i have no answer sorry
1623218
only a dell brand will work, they do not charge the non dell replacement batteries.
1201348
I bought same battery for my Dell xps m1330 and works perfectly fine. I have no issue so far and it has been over a year.
1751806
Yes, you can remove the battery, no need to take it to the store. On a Dell XPS, the battery is located in the back on the underside of your laptop. There is a sliding switch below the battery that will release the current battery - then go ahead and fit the new battery in and it should click right in. All of this said, when I ordered this same battery (non-Dell) it had an error message each time I booted up my laptop and didn't hold a charge for even an hour. I sent it back but wished I had read some of the reviews. Buyer beware.
1306428
This seems to be a true Dell replacement battery according to the packaging. I have used it for a couple of months continuously and it seems to be working fine. I have, however, started to have issues with my computer. Unsure if this is a battery issue or because my laptop is almost 5 years old and I'm just needing a new one.
227680
According to information printed on the brown box I received, my battery came from Hong Kong but it does have the Dell logo on the side of the battery. I have no idea if it is an OEM battery or not but I imagine Dell would get pretty upset if someone was selling batteries with the Dell logo on them that were not from Dell. I almost sent it back because it would not "wake up" after hibernation mode. I would have to remove and replace the battery each time. So, I just stopped it from hibernating. It seems to hold a good charge and I am generally pleased with it. I was going to sell my laptop and didn't want to sell it with a dead battery so I opted for one less expensive than OEM from Dell but more expensive than the $25.00 knock-offs. Hope this helps.
2175769
I have the same model and battery worked fine without any bios changes. Charged it and used it.
668579
If it's in a Dell, and you aren't using a Dell charger, that could be related. There is a test Dell makes with chargers, and if the charger doesn't pass, it doesn't charge. My battery has been working fine.
2049094
I followed the directions and charged and discharged it twice before using computer. There are several models in L755 series.
1751805
On my Dell XPS there is a switch/button that pops the battery out for you. Just make sure your computer is off so and that you've saved whatever you were working on!
2246078
There may be two separate issues with the system. You may have had a bad power supply from the beginning, and the new replacement battery cant get a charge from the faulty power supply any better than the original. My Dell 6400 did put-up the message about not recognizing the battery, but the battery works and recharges fine in spite of the message.
1473242
My new battery says exactly the same as you have described: Dell, J1KND, 11.1v, 48WH. Have had it for 3 months- fully charged is 3 hours. Happy with my purchase. Pat
228909
I'm using the original charger that came with the DELL. It worked initially with the battery but after a month and a half it stop charging.Sorry I couldn't be of more help.
484464
Same thing happened to me. I just bought mine from Amazon and received it yesterday. If fits into my husbands DELL though.I have no answer.
43720
The battery I got worked for 2 weeks then quit charging. It was from Tech Rover, and they promised to honor the warranty, but despite my repeated requests after I shipped it back, they never did. I ended up ordering a more expensive one from Dell, but at least it has worked. I notice that this one is not shipped by Tech Rover. Hope this helps.
1473241
My new battery says exactly the same as you have described: Dell, J1KND, 11.1v, 48WH. Have had it for 3 months- fully charged is 3 hours.Happy with my purchase.Pat
763392
Really don't know what could be causing this. A guess would be a defective charger or some other hardware problem. When I got my battery, I just took it out of the box, put it in the computer and let it charge. Been working fine ever since. Perhaps you could look on line with Dell 1545 laptop not recognizing battery." Usually, other people will experience similar issues.