Cleaning the Venta Disks I've used the machine for a year and the disks have this slimy yellowish residue on them that is not affected at all by the Venta cleaning solution. Any suggestions for getting the disks clean? Cleaning the Venta Disks I've used the machine for a year and the disks have this slimy yellowish residue on them that is not affected at all by the Venta cleaning solution. Any suggestions... » Read More Cleaning the Venta Disks I've used the machine for a year and the disks have this slimy yellowish residue on them that is not affected at all by the Venta cleaning solution. Any suggestions for getting the disks clean? « Show Less
930583
Fill the unit with white vinegar and water (40% water:60% vinegar) and run the unit for 45 minutes. Dump the mix out and refill with water.This should help.eb
930584
I have the same issue, and am looking for solutions. Obviously don't want to use chemicals in the air washer--so maybe white vinegar, to dissolve these deposits?
930585
The Venta UltraSonic cleaning service removes all residues of all types. I didn't see it listed on their website, so I called and they continue to offer the service. It is about $60 today and shipping insured from southwest PA to Aurora, IL cost about $32. Expensive but effective. I have run the disks through the dishwasher with less successful results. To prevent warping, I turn off the water heater (during the prewash, wash & rinse cycles) and cancel the dry cycle. My water heater was set to between 120 & 140 degrees F.
930586
I was looking at the LW44 in a store today, and the clerk said the disks could be cleaned in a dishwasher. Does nayone have a comment on that?
930587
I've just washed the disk and base unit in the dishwasher at 50 degrees (1 hour 30 min program). Some areas of the disk are now warped, and only about half the deposits were removed.
930588
My husband uses vinegar & water and I use a qtips on the wheel as well. We clean it about 20-30 minutes once a week and then once a month we soak in our large sink and wash with a brush from home depot. Those pipe cleaner brushes are awesome for stuff like this. Its work either way and you DON'T need the chemicals at all. They to me, cause more stuff to be on the wheels.
930589
Just remember, as with any humidifier, there will be some cleaning involved. No humidifier (that I know of) is completely maintenance free.Another big suggestion is to oil the bearings in the motor. This requires some mechanical skill and some light motor oil, but I have been running the same motors 24/7 for 6 years with no breakdowns. The only problem I have is with the finger gearbox thingy, which seems to just start stripping after about 2 years (took the first one apart to try to fix it; it is plastic and there is no fix); but I get free replacements from Venta, so no worries there... Just remember, as with any humidifier, there will be some cleaning involved. No humidifier (that I know of) is completely maintenance free.Another big suggestion is to oil the bearings in the motor. This requires some mechanical skill and some light motor oil, but I have been running the same motors 24/7 for 6 years with no breakdowns. The only problem I have is with the finger gearbox thingy, which seems to just start stripping after about 2 years (took the first one apart to try to fix it; it is plastic and there is no fix); but I get free replacements from Venta, so no... » Read More Just remember, as with any humidifier, there will be some cleaning involved. No humidifier (that I know of) is completely maintenance free.Another big suggestion is to oil the bearings in the motor. This requires some mechanical skill and some light motor oil, but I have been running the same motors 24/7 for 6 years with no breakdowns. The only problem I have is with the finger gearbox thingy, which seems to just start stripping after about 2 years (took the first one apart to try to fix it; it is plastic and there is no fix); but I get free replacements from Venta, so no worries there... « Show Less
930590
they can be, but make sure the dishwasher is at its lowest heat setting or the disks will warp.
672575
I threw mine away because it got glued to the bottom of my brand new oven the very first time I used it at less than 400 degrees !!It also left a white mark on it. My oven too has the self cleaning feature but I got the white mark off first using one of those spray on oven cleaner that can be used with a cool oven. The stain came out after the second treatment. I didn't dare to use the self cleaning feature with that stuff still glued to it. Just try and see what happens. Good luck!!
1152378
The air bubble look goes away. No yellowing. You have to clean it intermittently, as it seems to attract dirt.
1358996
Greetings Stephanie,First, we love the De Longhi. Returned the first two espresso machines that I purchased, but this one is a keeper. We use it every day.Perhaps mixing some white vinegar with water and run it through the machine will clean it out.
1528011
If you cleaned it you may have damaged the little silver disk on the bottom. I don't think there is a fix. I would let it dry out completely, then the next day fill it up again and let it sit for a few hours before you try turning it on again. I have had 1 break because I was not gentle enough when cleaning it. If there is a fix for damaging the little silver disk, I don't know what it is. Sorry I couldn't be more help.
911804
Yes, if it's still under its one-year warranty, take it to an authorized service facility. It is more than likely the purge unit. Mine had the same problem. The facility replaced the purge unit with an updated one and so far so good.
930276
I've used mine twice without a bit of smoke. How did you clean the unit. Spray 409 let it stand a while, spray again and let it stand awhile longer. Then take a wet Mr Clean kitchen sponge over the entire unit inside and out. Wipe dry for a brand new looking unit. I couldn't believe how clean the unit came using the 409/Mr Clean kitchen sponge. Smoke, there might be food touching the unit as it rotates which, I would like, would cause smoke. Make sure that no food touches the heating unit while the food is rotating.
378697
The only time mine have looked hazy after using Bona was when there was already something on the floor that hadn't been removed well prior, such as tracking from snow/salt, etc., or the pad on my mop needed changed. Changing the pad and re-cleaning usually resolves the issue.
1533376
I had mine working perfect for almost a year. But when I took apart the motor the problem was NOT that the motor burned it. Dust had filled the gear box so badly that it stripped the gear of it's teeth. I poured out tablespoons of litter dust build up! Regularly take apart the motor house and clean out the dust and you shouldn't have a problem with it.
495276
When it appens to me there's usually a smudge ion the disk, cleaning fixes it. Probably not much help.
1072906
I'm so glad that you posted this. I'm having the same experience. The equipment looks the same. Nothing has happened to it, but it no longer froths.
2169122
I haven't noticed that. I have had mine for over a year. You might try running vinegar through it then lots of water.
1678464
I'm sorry ours has never done that. But I would just make sure the cd is clean, and then check the manufacturer's website or google it.
1027671
Yes!! After about a year of use. I've tried scrubbing it clean, but it still has black discoloration. Any ideas about how to resolve this?
1928180
I always wait till it is cool to touch before I reheat the disk which is good for a few hours. However, I do know of someone who was reheating the disk when it was still warm and resulted in damaging the disk and the liquid came out.
6905
I have the same problem. Called Tassimo and was told to order a new service disc. I did that and still have the same problem. I'm still using my machine but the descaling light stays on. Is this a malfunction or just a stuck light?
410054
Mine started discoloring also. I wish I could help you but I haven't been able to clean mine as well.