I have a difficult time pressing the sleep/wake button. Only way I can reach it is if I stick my finger nail in it. Same for volume and mute switch.
927394
Same here. I also had the connector fail after a few months. None too pleased.
927395
True. However, I believe the thickness of the case has preserved my phone through 3 drops now.
73409
All of the buttons are now very touchy with the case on. If you squeeze anywhere along the side, it's most likely going to click the power or volume button. I assembled and reassembled it multiple times. It has something to do with the phone case design. If you look closely at the phone installed within the plastic cage, you'll notice it doesn't line up in the corners. I suspect the inner cage is generic for several larger phones and they just made a different rubber boot. The battery is worth the small annoyance to me.
136022
Have you tried turning it up? Press and hold either the forward or reverse buttons for volume.
380808
Don't have that problem with the case. Had read about that problem in reviews before I purchased it, but thankfully it is not an issue, otherwise I would have returned the case. Very happy with case, can you adjust volume settings?
1248332
I haven't had any problems. At first I thought my wasn't staying paired until I found the "Wake" button (it's the first button on the key pad). Now all I do is hit the 'wake' button, and its wake's the pair up and it's ready to go. Other than that...I don't know. I hope that helps.
2274903
Just used mine for the first time and was about to ask the same question. I find it awkward to keep pressure on the so-called One-Touch Power Button while operating. May be a safety feature but I wouldn't have purchased if I knew that was how it operated. Plan to try it a few more times to see if I get used to it. If not, I will return.
2024122
Swipe your hand over the control buttons from left to right not even pushing down hard... and it comes off mute. I have no idea why this works, but it does.
1934765
Try making sure its locked, go to settings and somewhere it lets you lock buttons and touch screen. make sure you are not pressing down the back/next buttons while holding it
2006797
I just received mine today. Ordered on 11/3. I have the power button issue. Guess I'll contact the seller and see about getting a replacement or I'll get another brand. Too bad though because it's an awesome case other than this button problem.
899193
Nope. It doesn't line up with the volume down button either. You might want to pick another case.
1322744
Lisa, make sure your Kindle is in the case the correct way. If it is , you should be able to see the volume and off/on buttons in back. Mine wakes and sleeps by closing or opening the flap, most of the time. If it doesn't I just turn it off and on with the button on the back. Hope this helped.
128167
It is a little difficult to press certain buttons depending upon how far they stick out from the camera, I managed to use my nails to be able to press anything but my power button was hard to reach since it is flat.
922441
Hi Vanessa! The power button at the top has to be pushed a little harder but not really a big deal in my opinion. The volume buttons work fine. Hope this helps!
1813849
same with mine......but I love everything else about the thing......might exchange it....maybe just keep it and do the buttons
1300214
I had this same issue with mine last night. I finally had to Hold the power button down for 10-15 seconds for it to turn off. I also plugged it into the charger to attempt to turn it off. It finally did turn off after an hour of searching here on web. However, it will not move past the android guy in the middle of screen when turned back on. I am returning it today.
1631358
I also find it hard to take the case off the phone, but I think that's a good thing because I don't want the phone to accidentally come out of the case. However, I did accomplish it once by starting at the corner near the volume buttons. The case seems to be weakest there. Then I worked my way down that edge, pushing the case back as I went. (By the way, my original comment in my review was that I found it easy to remove the phone, in its case, from the holster. Some reviewers said they had trouble answering the phone because they could not pull the phone from the holster. I hope that I did not cause any confusion.) I also find it hard to take the case off the phone, but I think that's a good thing because I don't want the phone to accidentally come out of the case. However, I did accomplish it once by starting at the corner near the volume buttons. The case seems to be weakest there. Then I worked my way down that edge, pushing the case back as I went. (By the way, my original comment in my review was that I found it easy to remove the phone, in its case, from the holster. Some reviewers said they had trouble answering the phone because they could not pull the phone from the holster. I hope that I did... » Read More I also find it hard to take the case off the phone, but I think that's a good thing because I don't want the phone to accidentally come out of the case. However, I did accomplish it once by starting at the corner near the volume buttons. The case seems to be weakest there. Then I worked my way down that edge, pushing the case back as I went. (By the way, my original comment in my review was that I found it easy to remove the phone, in its case, from the holster. Some reviewers said they had trouble answering the phone because they could not pull the phone from the holster. I hope that I did not cause any confusion.) « Show Less
2017236
They told me to push the "volume up button", but that didn't work. I sent it back and they replaced it. This one works.