I bought this a year ago and love it. It seems to not be producing as much ozone anymore. Does it eventually wear out or need new parts?
947682
thats a really good question. i have been using mine quite a bit over last year and i have not noticed an decrease in out put. there are parts inside the unit that do wear out over time but i have no idea what the cost to replace them are. Im thinking your ozone strip plate may need a cleaning and thats why output has decreased. I'm guessing here...
947683
Mine stopped working after 6 months and there was no service or parts available that I could find. If you do find someone who offers service and parts, please post the information.
939378
I bought mine in January 2006. I love it and it is still working great. I have not had to replace anything but the filter in the dirt receptacle. I wouldn't have had to replace that if I hadn't rinsed it with water. If you live in an area that has clay soil, just tap it out. Never get it wet.
118737
How long is the warranty? Also very much want to understand the ozone feature as more dusting is not what I need.
1554908
I would ask the manufacturer. Depending on how old it is, they might replace it. If it is a few years old, you might want to replace it!
183662
I have been using mine everyday for well over a year, and I have not needed to replace anything on it. I have not looked to see if there are any replacement parts available, so I can't give you a good answer on that. All I know is that I love this thing! This is one gadget that works like it should, and that is coming from a mechanical design engineer.......
918932
No Ozone, ( Ozone overused is not good for you). But I seem to notice the air "Tasting" dryer if it's on 24/7. So I just run it a few hours a day.
1718245
Eventually the filter will need to be replaced. As long as you take care of it it last a long time.
1953783
Yes. It is time to replace it. I have the same problem now. It is supposed to last seven years.
1716805
We've had ours for about a year. No issues yet, just need to change the filter.
2189572
I haven't had a problem. Had mine since July 2013. It may have to do with the cleaners people use on it. I use an all natural cleaner.
440928
Sounds like it needs to be cleaned. Follow the directions for cleaning that came with the pump, and go through the process twice. Good Luck! I've had the same problem after several years of use at which point the pump just seems to wear out.
1530728
I tried to purchase replacement parts as well, to no avail. I ended up just purchasing another entire unit which only lasted 11 months. I do not believe the product is meant to last long term. I gave up and bought a toaster/broiler oven.
978129
If you have owned this 5 years plus or minus a few months the unit might be going out. There was someone that wrote how to take it apart and clean it. Could be calcium build up. I have an old one that went bad that I need to figure how to do what the guy did in the write up.
2107605
Mine is still pretty new but I have used Clorox clean up on my old one and it works pretty good. Had my old one for over 15 years
1996037
We have had this unit for 2 years and the last year it has become noisy, although we have cleaned it somewhat regularly. I think it is about to die, which might be why it only has a 1 year warranty.
1624293
I have well water and a softener, and high iron content. I purchased this product about a year ago, and it worked great for a few weeks (strong ozone smell). Then the ozone smell stopped. I sent it back to greentech environmental and they replaced it free of charge. Then the same problem occurred. They recommended I "backwash" the unit, where you reverse the connections, and flow water backwards. This fixed the problem! Apparently small particles can clog the ozone generator. Now I backflush the unit after every 4 loads (once a week), and that has worked over the past 9 months. Also am using a smaller (1 micron) sediment filter, instead of 30 micron, ahead of the softener.
1438798
I would contact the company and ask for a replacement if you have had it less than a year. I burned mine out by putting too much moisture into the oil and having it burn out. Bought a replacement and kept the parts from the first one.