mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even though i did put it on highest level.is mine defected or is it just the way it is?to describe my highest vapor:vapor goes down right after it comes out of the mouth(penguin) mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even... » Read More mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even though i did put it on highest level.is mine defected or is it just the way it is?to describe my highest vapor:vapor goes down right after it comes out of the mouth(penguin) « Show Less
122077
I have the elephant model and, after two weeks of use, it stopped coming out strong. I'm very disappointed; we got this because our 3 month-old was sick (and still is9 and the doctor recommended a cool mist humidifier.
122078
I have an elephant model and it is about two weeks old. It suddenly is not putting out vapor. It sounds the same but no vapor. What do I do now?
122079
I have the same prolem too. I think its the design of the penguin mouth. It is not tilted upwards enough.
122080
I got the same problem, my one is elephant model. no vapor come out suddenly after two weeks of use, so disappointed and dunno how to fit it!!!!!!
122081
My elephant too. I contacted the company. They said if you have the reciept, to email them and they will send you an email response with shipping address, etc. and they will send a replacement part. You likely need an entirely new base/body of the elephant. You will need to clip the wire and send it in with the reciept (less than 1yr so it is under warranty). Or, if you don't want to do all that, they told me I could return it to the store to return or exchange it. I think a trip tp the store sounds best.
636094
Based on my experience with the product, I suspect that the review you reference was done by someone who either had a defective unit (I don't know how good their quality control is, or who didn't ensure that the seal was tight before starting smoking. Mine arrives with a fairly loose fit between the lid and the pan, but I followed the instructions in the instruction manual and I haven't had any problems with too much smoke escaping. Some escapes, certainly, but not enough to result in anything more than a slight smell of smoke (which I don't mind). Keeping a window open nearby (if your local weather allows it) should eliminate that problem entirely. Based on my experience with the product, I suspect that the review you reference was done by someone who either had a defective unit (I don't know how good their quality control is, or who didn't ensure that the seal was tight before starting smoking. Mine arrives with a fairly loose fit between the lid and the pan, but I followed the instructions in the instruction manual and I haven't had any problems with too much smoke escaping. Some escapes, certainly, but not enough to result in anything more than a slight smell of smoke (which I don't mind). Keeping a window open nearby (if your... » Read More Based on my experience with the product, I suspect that the review you reference was done by someone who either had a defective unit (I don't know how good their quality control is, or who didn't ensure that the seal was tight before starting smoking. Mine arrives with a fairly loose fit between the lid and the pan, but I followed the instructions in the instruction manual and I haven't had any problems with too much smoke escaping. Some escapes, certainly, but not enough to result in anything more than a slight smell of smoke (which I don't mind). Keeping a window open nearby (if your local weather allows it) should eliminate that problem entirely. « Show Less
1761722
not sure why your unit doesn't fire...have you checked the igniter? Mine only refused fire once because I wasn't releasing the igniter correctly...I used a long nosed gas grill lighter that day...then I figured out to push and release the igniter correctly and have not had any problems since Really do like this gas grill!!
411826
might be the way your packing the tobacco is forcing the tube off, tobacco should be not too loose, not to packed, avoid too much of the fine power. sometimes it just takes time to master if your new, avoid forcing handle if it gets stuck, lastly I believe their website or YouTube had an instruction video, might be good to review.
2134759
No. It isn't a vaporizer or humidifyer. It doesn't heat up or steam. Air comes out. You cant see it but you should be able to feel a light cool breeze coming out of the vents.
1566723
Mine died before warranty ended and I received a new one. I haven't had any problems since. There seems to be a problem, if you read many of the reviews, between it switching between hot and cold mist. Obviously, if you can, return it. Sorry can't be more helpful.
1386262
I haven't refilled yet but I know in the instructions it is very specific about not turning the bottle upside down...I wonder if there is an air bubble in there or if something is clogged? Send it back to Amazon before the warranty is up...I have made the mistake on waiting on other products and I was out of luck.
1609691
I would return it. Mine worked well for about 3 days and started doing it. It hasn't worked since. It seems like a lot of people are having issues with these humidifiers.
1205967
I too, saw the "E2" warning. I unplugged it and cleaned it, to try again. Well, that's when it happened!! Unplug it, carefully place it back in the box, and send it back! Mine got so hot, it almost melted the counter top. (it did melt part of the smoker!) Send it back! Take no chances.
275128
Hi John; sorry to hear about your problem. I suspect, that you have a humidor; with a larger capacity. In my humidor, with a capacity of 150 cigars; I have four of these and my humidity is between 68 and 70%. A second thought; was to ask, if you replaced the shipping caps with the perforated ones supplied. I have had guys ask, why I broke the seal on the caps. You have to, to put on the perforated caps. Moisture is supposed to pass through the tubes' body; but I suspect most of the moisture passes out, through the perforated caps. I don't know if my comments will help; but I sure hope they will. Let me know, if you can. George
1647353
Not surprised. Mine isn't producing much mist and I expect it will quit any day now. Unhappy with this purchase and not cheap. I would send it back or email the manufacturer.
50483
Sounds like it is broken. Send it back. You should at least see steam. It got the bottles to hot for me and I don't have time for that with a crying baby. Send it back.
198858
I have noticed black debri and I think it's from the hard water we have in our area. My vaporizers don't last that long here that's why I'd rather spend a few dollars then get an expensive one all the time. With our dry weather I need one most of the year.
927785
the same thing happened to mine....and it is sitting in a box because I hate to throw it out.....mine was an open box item.....however, I have invested so much money on the pods that I have to replace it.
1187840
Mine just blew up!!! I bought it on October 16th and like ten minutes ago it started smoking and shooting sparks and it even left black burn marks in the table it was on!!
675532
Mine only does that when I put too much tobacco in it. Try putting less and see what happens. I know of 5 others who use this item and they all work well.
1203525
Hi Michael: That is not normal. I'd see about getting a replacement. Mine ignites very quickly and well.