Has anyone had issue with the steamer producing brown burnt smelling water? I saw some people with the single unit had the problem. Review to follow.
946543
No problems at all. Works wonderful and saves time because of the two containers. You can mix the fruits in one while you are steaming the veggies.
946544
One of the other users asked a question about mold in the water reservoir. I wonder if that has something to do with it.
946545
I never had that problem. Did they clean it out before using it? The guide suggests steaming water by itself before 1st use.
236884
Hi Jo,I don't know because out unit does't have those smell.Is it brand new? Maybe that's one of the reasons. Let it work for a while and see how it's gonna happen. If it doesn't change at all, you should send it back soon! Hope this help!
603455
I picked one up in July and the smell was terrible. After running water, coffee, and vinegar through it for the last month on a daily basis the smell is still there! Instead of the coffee aroma wafting through the house in the morning there is a burnt plastic smell that ruins the fragrant ambiance of morning. I would love to hear the solution for this one too.
1805933
so far, mine has been fine but i did read a few reviews that others had this problem before i got the hang of it, had trouble closing it and figuring out the steam non-steam valve and it would not even go on but subsequently - after getting help from my grand-daughter it is fine. is there a problem with closing and/or the gasket - is it clean?
2258750
I don't use mine very often, but I've used it a few times at least with no problems. But a couple days ago I used it and I think I've got the same problem you are describing. I could hear that it was not working right and I could see that water was not getting sucked up. I picked up and reseated the water tank assembly. Then it worked fine again. The problem is, I had to do this several times as I cleaned our small living room. I hope this is not going to be a continual problem because the machine is very new and has seen very little use.
907885
run water thru a couple of times when you first get it and make sure you are using distilled water. Wait till completely heated and a good stream of steam is coming out before placing infront of a client. Try using the ozone for a fuller stream of steam. I haven't had any problem with mine Check all conection are tight.
868972
I learned from a previous steamer if use tap water which have mineral deposits. What you use is vinegar mixed with water. Put in the steamer resivor and heat it up. Then let it cool and and sit for a about 30 minutes. Then turn it on again try to get it to steam. This has always worked for me for all the different type of steamers I have or owned. I also have owned this Sunbeam steamer for many years. When it works steaming again rinse the resivor a few times to get the smell of vinegar out. Vinegar unclogs the steamer of these mineral deposits. sunbeam does not make these steamers anymore. And some of the steamers out there are not as good as this product. I have had my Sunbeam steamer brake and found a used one on Amazon.
2126198
I haven't experienced this. Is the water level getting low or have you noticed that the "Steam Ready" indicator light is off (meaning that you have used up the available steam and must wait for the unit to build up steam) ? Other than that, I can't think of a reason for the situation you describe.
1602614
Sorry to hear you had trouble -The first one I had seemed to be very slow, but did not burn out. I bought a second unit and it much better than the first one - cooks better and actually toasts bread - I love it!
868973
Any of these types of steamers will clog up over time, especially if you use tap water. Quicker in areas with lots of minerals in the water. If there is at least a little steam coming out you could try steaming CLR through the unit. I found these Sunbeam units to be hit and miss. I have used a few of the past 15 years. For the past few years I have switched to a Rowenta steamer and always use distiller or at least bottled water - more steam and no leaks of hot water.
1697834
While I don't have the unit (bought it for a friend), if the item isn't working, and you can't return it - if the item is heating, I'd try to see if "maybe" the water spouts became clogged? If you have no other recourse, you may wish to check with the manufacturer and ask them what they suggest? It may be something as simple as steam-cleaning the machine with something they've found works well?
1659002
I just got mine a couple weeks ago and have used it 3 times. I do see and hear the steam when using it, it sounds like something might be wrong with yours.
814969
That would be my guess as well. Had it happen only once and did let it heat a while before using. Think the excess water turned to steam and all was well. I love my steamer.
315083
I have not had the same problems. It sounds like you need a little more water. I have not had the chance to cook brown rice with it but with white rice i make sure the water level reaches the number inside the rice cooker that matches the number of cups of rice I use. I hope this helps.
2146423
Hello, I found out when I called the company, that their filter when "old" builds up a bacteria (that is no harmful but tastes awful) They told me to change the filter more often. However I found that after only a week it would smell bad. To bad, because I love the idea of this filter, but they haven't perfected it... So I went back to Britta filter and no bad tasting water anymore ;)
1520352
The bad taste is only if you did not follow the directions and purge the system correctly. If you are a manly man like myself this may be an issue. If you follow the directions and don't do what so many of us do then the water is amazing.... Truly... I have had mine now for 3 years without an issue. Several bypassed the UV because it was heating the water when it sat in the system for a long time. The newer system and the sensor they were nice enough to send to previous customers, has fixed it from heating the water because it now turns on and off. This makes it an on demand type of thing.
1327589
Sorry, I have the same answer as many other victims. My steamer didn't work and both lights were on. The head of the steamer would get hot but no steam. If it's been less than a year, you can contact Conair to replace the item but you will have to pay for shipping. Unfortunately, if you read some of the reviews here, that sounds like a waste of money too. I had to throw mine away.