Is there a warranty on the Secura 4 qt water boiler SWB-43? What is it and does anyone have experience with their customer service?
691699
The product is good and I have no problem at this moment, which means I have not contacted with customer service. As I remember the warranty is one year.
723109
I don't know. I would do two things: the first would be to contact the manufacturer and return the unit for a replacement while it is still under warranty. The second would be sure that you have a plumber who knows how I don't know. I would do two things: the first would be to contact the manufacturer and return the unit for a replacement while it is still under warranty. The second would be sure that you have a plumber who knows how to install it properly, including the plumbing at the furthest point where you want instant hot water.
719618
I would never buy one again. Definitely buyers remorse. I accidentally cracked the water inlet, and sent the company a check for the new part. After a Month or two (I broke it in the fall while putting it away) I realized I never received the part. I called the company line would just kept ringing never any answers. I emailed multiple times same thing no response. Canceled the check but never know we if it made it there or not. That was a few years back. Still no answer from them. They were out of New Jersey at the time. Mike
2090811
I have 2 but they are in a commercial installation and that affects the warranty. If you go to the Rinnai website the warranty details are there. Excellent units. The expense is in the install as they have to be within 9 feet of the meter and if you are replacing a tank type unit some plumbing will need to be done. Once that is done if you ever need to replace one down the road there are 3 unions and 4 screws involved in the replacement. Depending on the minerals in your water they do need to be de-limed occasionally. If you watch a plumber do it once you can go online and order the kit, about $150 which is less then a plumber will charge each time, and do it yourself in the future. It tells you when it need to be de-limed. Overall an excellent investment which should save you money over a tank type heater and supply unlimited hot water. There is a switch inside that allows you to increase the temp of the water from 120 to 140 degrees or anywhere inbetween if you want really hot water.
657795
If you are asking about the Honeywell thermostat, it came from Plumbing Planet, so you would need to contact them about a warranty. Use the following information to reach them: CustomerService@PlumbingPlanet.com.
2258229
Our original unit purchased in 2004 had a two year warranty for the heater but I see no information regarding the waterer itself. We purchased a new unit recently for our daughter's barn and is being installed now. I did notice a warranty card with the information provided but did not pay attention to the actual terms. Might visit their website for additional information or call Brower.
979814
I think there is a 1 year warranty - give them a call - 1.800.433.1626 - I had a question and found them to be very responsive. My units have performed well so far and worked fine through one very hot summer running 24 hours per day
297410
I don't think on site warranty is available. However your technician may be able to call Klimaire's technical help line. I did call once(even though I am not a technician)and talk to them after a long wait.
2030986
There was nowhere on the package that said there was a warranty when I received the item. I did email them and they responded with saying they sent me a defective case so they sent me a new one. If you do buy, you should water test it beforehand. For $7 I'm pretty sure that it's just another case.
74105
sorry, I don't understand your question. But I have had no problems with this double boiler and I just love it. Clarify and ask again if you need to.
1788174
I did not find any paperwork about the warranty. Honestly I was too distracted that they sent me the wrong type of Borla pipes to think about it. The pipes I got were nice but not the ones in the pic. By the time it was installed and I noticed it was too late. Amazon gave me $50 back. lol
1205138
Yes, it should have a limited 3-year warranty. If you would like to ask about it you can contact customer support at http://www.cuisinartwebstore.com/detail/CUI+CSB-75WM I had my first one for many years beyond the warranty and used it frequently. I'm sure this new one will be just as reliable.
909922
I have not had a warranty problem, however the costumer service is excellent. I was helped in setting up my unit. Believe you can return also if there is a problem.
1112462
No warranty info available. But you can call customer service at 1-80022lyman and they should be able to tell you. Also, this is a very well made unit. I doubt that you will have any trouble with it. And, you will love it!
1417837
Let me quote the last para of the Owner's Manual, for your general information: "This heater comes with a 3 YEAR LIMITED COMPONENT WARRANTY. if your unit does not appear to be working properly, please contact our service center by calling 1-800-317-1688. Prior to your call, we encourage you to visit our service related website drheaterusa_com for troubleshooting tips and possible service instructions if needed."
2173950
not sure about the warranty, but it's running right now, & has made a world of difference for our heating needs. Been running it for about 2 seasons now without issue. I recently Looked at a smaller Life Smart unit that had continually shut down after running a while, for a family member, only to find the filter completely plugged & the unit was over-heating. That one is once again up and running, & is on it's third season.
273586
Wish I could help but my H2O mop quit working and I called the company and they said my model is discontinued (after 2 yrs.) I would not buy another one from them! They should stand behind their product or get out of the business. I called around and found that repair co. do not want to even look at it. Therefore I am out of luck !