Does anyone have a solution as to how to get the all in one 5300 to print, I have gone through the head cleaning several time, new ink ... won't print
936973
That depends on what computer you are using. If you are using an Apple computer get rid of the 5300, Kodak promised to develop support for the Apple computers and they never did. They only work with Windows machines that is why I GAVE MY 5300 AWAY and switched to a HP. Kodak does not keep their promises.
936974
It's crap after you have it over 6 months you have to replace the print head. Kodak makes crap products now do not buy.
17959
I have an older Epson and was wanting to replace it for that very reason. I can't print anything when any color is out. So it says I need to replace the light blue and won't let me print anything until I do. Since I never use color, I'm guessing the blue just dried out. At any rate, I can't figure how to override that and just use black. Maybe it is just an Epson thing, as you said, to get us to buy more ink. I'm with you, I want to keep going until the ink fades and I can really see it is almost out.
1988155
I had a similar problem for my 4600 series and after messing around in the menus for a bit I got it to work better. I still have problems with getting ink dust all over the place when I change cartridges, but after running a few pieces of card stock through the ink residue comes off the roller. Hope this helped you.
1152423
I'm sorry, but about half the time, I have the same issue. I have to agree with Bitterauldqueen, below. I have had it refuse to print one job, while it prints a previous job over and over, sometimes, even after I have deleted the previous one (or thought I had). I'm sorry you're having problems, too, but at least I'm glad to know it's not just me doing something wrong. I wish I could have an answer for you. I used to like Lexmark, but I'm beginning to think I'm going to try a different brand in the future.
198973
Lois, check out this link, scroll down to porfo's answer. Just be careful when you detach the printer head wires, I jacked mine up. http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/My-Officejet-4620-will-not-print-the-black-ink/td-p/2235905
1463960
Cindy, I couldn't get it to work at all. They said sometimes the print heads have to be replaced. A printer would cost less...Bob
1795844
You can try taking the print head out and cleaning it, but I have not had good luck with it fixing it. Sometimes it helps and then the next time I use it, it won't print black again. Basically, these are useless printers. The print head is about $50 to buy a new one and they don't last very long. I'm limping along with this and then I will buy a different brand. Sorry. Maybe cleaning it will get you a little more use.
1742150
It was no longer printing black (except photo black worked). After cleaning it as best I could, and doing all the tests that I could find online, the only conclusion left was that the black ink part of the printhead had burned out, so I got a new one. It now works normally again with the new one.
1741925
My first set of OEM ink cartridges did something simliar. I had to run the "print head cleaning" utility like 5 times before all the colors started to show up. Maybe the ink primer in the print mech is not working properly.
1780539
I'm not sure - I know one of mine acts up occasionally and I have to raise the lid then shut it again so it resets. If you have a newer one, it could be that your cartridge is out of date and the printer refuses. Unplug it, remove the usb, put it all back and try again. Good luck. The printer manufacturers have been running the biggest scam the last few years with the chips they put in the cartridges to read if they are out of date - It's absolute extortion. You can't even buy generic anymore. Until there is legislation, buy older printers or you have to use a cartridge that is current.
713317
I wish I knew too. I have the same problem. The ink just pools on the top. I'm going to try my laser printer to see if that works. Overall, I am really disappointed.
796089
Not sure with so little information. If you recently bought slme offbrand ink it may have clogged the printhead. The printer has a self cleaning mode. Look that process up online and try it two or three times with new ink. If that does not work you may have to buy and replace the printhead mechanism. That will cost close over $ 125.00 Good Luck
1335427
Same thing happened to us, and we had to replace the printer. We changed the ink out for first party manufactured cartridges, and it still didn't work. We were lucky they covered it under warranty, but it still doesn't make sense as to why it happened. Good luck.
403959
Sometimes you have to take one out, power cycle the printer, and put the cartridge back in (sometimes more than once) to get it to recognize it as good. If there's still problems, I would suggest that not all of them be removed at once, just one. Also be aware that much of the time, the printer seems to not recognize the ink level of the cartridges unless it thinks the cartridge is empty and you "replace it" after it tells you to. Just filling them up (in or out of the printer) the printer doesn't really refresh what it thinks the ink level is.
436531
That happens to me before, I did ran the cleaning in my printer 5x and it fixed it. you can also call their customer service if it won't work.
1026192
Have you tried restarting the printer? You might need to clean the heads, use your printer software that came with your printer and it will self clean.
1775863
As a former technology manager, I would have a lot more questions for you. Has the printer worked before? If so, does it not print in any application. There's also the classic - turn EVERYTHING off (PC & printer). If still no good, what about making a copy - pull the USB cable and make a copy - if it doesn't copy - it's either the printer or possibly the ink cartridge is not snapped in properly.