How can we be sure to get the authentic case and not the knock-off?
931217
Hi Andy, Griffin Tech posted an answer to this question on their website ( see attached website for info) http://griffintechnology.com/blog/uncategorized/protect-yourself-from-fake-products/Per Griffin to ensure you do not get a fake, the case should bought from them or authorized vendors.
931218
the Authentic one have a big G in the back of it. If it doesn't have a G then it a knock off or not real
941478
http://www.brightechshop.com/support Here is a real website, which seems legit "shrug" guess I will find out. However there seems to be too much effort put into it for just a fake, you decide
1748736
Yes, you can IF the case you have is an AUTHENTIC LifeProof case, not a cheap fake imitation. The LifeProof website states that Amazon.com is an authorized distributor of their products only if you buy from stores that state: "Ships from and sold by Amazon.com" or "Ships from and sold by LifeProof." So beware of other vendors, which often sell fakes! My case was "shipped from and sold by Amazon.com" so I can know I got a real LifeProof case. I was able to register my case online with LifeProof, using the 3 different serial numbers they requested (one on the box, one that is inside the front of the case, and one that is inside the back of the case; you have to look for them before you snap the case together). When I first tried to register, I accidentally omitted one of the digits (there are 3 different serial numbers to look for, and they are tiny and also very long) and got an error message that said to "enter a valid serial number." So the site will not accept a serial number that is not correct. When I re-entered the serial number correctly, the website accepted it, and my case got registered.
863969
I purchased what APPEARS TO BE an original Otterbox. It has the name, logo and packaging. It appears well designed and nicely constructed. As I have never purchased one before, there is no way I can tell you with 100% certainty. There are people who counterfeit handbags and watches so well that only an expert can tell the difference. I'm not saying this was a "knock off", I'm just saying that it appears to be original and I have no reason to say otherwise.
142992
I just bought one and it was 100% authentic. I would just make sure that the seller is Amazon and not some other company.
1884706
I bought a speck case from AT&T; and loved it but wanted another color eventually so I decided to look online. The reason I ordered from Amazon is because it was WAY cheaper than what I paid retail at AT&T.; I can tell you the Speck case I received from Amazon looks and feels exactly like the one I bought retail, the packaging is the exact same including the little leaflet of instructions inside. If it is a counterfeit, its a great one and I'm still more than happy with it
535032
I have bought two of these Neo Hybrid cases and each one comes with a serial number you can use to check if it is genuine on Spigen's website.
1834880
I guess looking at the previous answers I didn't realize the counterfeit are that close to the real deal? Whatever it is I got, it's exactly like my old Speck case, so it's a really close replica if it isn't real! Works, fits perfect, does the job.
2033811
We have the case and it looks original. I think the manufacturer offers colors that are not big sellers or popular on sights like Amazon. We absolutely love this color.
1834879
I honestly can't answer that question. I got one at the phone store when I upgraded my phone and it cost about $45 if I remember correctly. My wife purchased this one for about half that cost, and we do not notice any difference between them. (For me though, it is just a case for my phone so I honsetly would not care if it were the "real thing" or a counterfeit.)
187320
Yes but you need a magnifying glass to accurately read the serial number. I personally verified via telephone with life proof that the case was authentic. Hope this helps.
1435128
Not a fake. We got ours and it is the same color as the pic shown here. I would assume this was probably a color discontinued by otterbox and why it doesn't match the color on their website. As far as the Sellers reviews, I had No problems at all with the transaction.
2034798
To be honest I just assumed I purchase on original item! How can I tell the difference?
1435580
LeAnn,My FAKE case came off easy, it did not click together but it was not original as mophie does not have an authorized retailer on amazon. Yours is definitely a counterfeit as mine if it was purchased in amazon. I'd send it back and get a refund mine charged only once, there was a gap between the two parts, led lights lit up randomly when I pressed the status button etc.
1880086
Only if it is purchased from LifeProof through Amazon. Otherwise it may not be an authentic case.
603043
Don't know. Like I said before, I just ordered mine yesterday and if that's amazon is doing then I think Imma go somewhere else and order my case. I am 99% sure that I can find the same exact case elsewhere for cheaper.
429769
Buy directly from Amazon & not a 3rd party seller. That's the only way to be sure it's genuine.