HOW DO i CLAIM A REPLACEMENT UNDER WARRANTY
947974
Call the company direct that it shipped from and they will be more than helpful to swap it out. At times you might have to purchase an oem bulb. Some after market ones aren't as bright.
947975
Hi, I received a refund through amazon because the lamp I purchased didn't work from the minute I installed it. Because I had travelled with the lamp the return was no longer an option therefore amazon refunded me in 50% of the cost of the lamp. I hope this is helpful.
947976
If your talking about your Original Epson lamp ( 2yr warranty ) you need to call their customer service . If its the Genie lamp good luck guess Amazon would handle that .
947977
go to your amazon account, then go to your orders. On your orders page it will show your order history itemized by product, then choose your item and there you can contact the seller, file a claim, return your product and/or leave seller feedback. Here depending how long it has been since the purchase you can return the item if defective or file claim if they offered a warranty if you are in the warranty period.That should answer any service questions or returns.
947978
I had to use the "direct line" provided on a card with the projector when it was bought new.
1018712
Read the warranty and do what it says. You could Lso take it back to the store because it is so new still
2201
I'm sure you can just call them up and ask for a replacement. Or just look up the company website.
1552141
my lost my washier too, I couldn't find any on the market. I email the company, and was told to file a claim through their web, I filed twice, didn't get anything, maybe I was out of warranty,who knows
1519835
I don't know where to buy a replacement, but it's not worth it. Call or email company you purchased it from.
900228
Same thing happened to mine and you just contact them, send it back and they'll give you a new one
449188
I'm not sure . You should call Amazon directly and explain the issue with your order and see if they can provide you with a replacement.
387714
there is a website called replacement LTD. you can look for a single replacement from them, but you may pay for the shipping.
325821
I have same problem - company want £25 for replacement!!!! Told them it was still under 2year warranty - now despite numerous emails from me - they won't answer
529736
just call them, they are a good company, they will send you a new one, I got mine at no charge. EE
86196
I don't remember what the warranty was. Assuming I would have to pay for shipping to return it, I thought that even if it was under warranty trying to get a replacement would not be worth the trouble. Currently I am without a caller ID.
770618
My understanding of their warranty is that they will replace it one time, regardless of how long ago you purchased it. You would need to prove that you purchased it from an authorized seller.
741829
Go to: your orders Click the order you have an issue Then it should give you option to return warranty etc.
2159057
You contact the people you got it from... From what I understand they are good on there warranty work and should send you a new one at there cost.
358058
I got one of these and in less than a year it no longer worked... I'd love to know how to replace it through a warranty.
1113574
if it's a recent purchase, you should be able to return it. don't try to fix it if its under warranty.
1967293
Should be under warranty. I would suggest going to Amazon for a replacement, assuming it was purchased from Amazon.