My unit has a few stretched areas in the mesh like they were snagged a bit during construction. It seems like it would still work, but is this normal?
938739
The mesh is quite strong. Mine arrived in perfect condition. I would mention it to Amazon. They are very good at mitigating issues like that. Don't be shy. It's a big investment and you should be happy with yours.
938740
It may be where the seam is. I'm sure it will work fine. I love mine. (I use it for making yogurt)
938741
The first one I ordered had the same issue, I think; an area of the mesh is slightly smushed or disfigured. The replacement I just received has the same issue. I'm reluctant to return it yet again, but I just can't believe this should be normal or expected for such a high quality (priced) item. Plus, I'm sure it works just fine, but it's going to irk me every time I see it. I'm really surprised Matfer distributes them in plastic bags and not boxes.
938742
I had the same thing so I ordered another and sent the first one back. The second one was quite similar, but since it's way towards the top and it looks like the way it's manufactured, I kept it and it's worked great since.
938743
Not on mine. Nothing that stands out to me anyway. You may want to send it back for another one. Amazon has a good return policy.
938744
if you are talking about the stretches that are where it "curves" (4 in total) I think there are normal due to the curves themselves, because I already bought 4 units at different times (the 3 last for gifts).. and I noticed the same marks in all of them, but they work just fine, I use mine mainly to strain homemade yogurt and nothing gets stuck there, hope it helps.
17581
I've never experienced this problem with mine. I just make sure I don't exceed the "MAX FILL" line.
595930
I just checked mine and there seems to be a tiny bit of stretch. Given the price and how well they work, I would give them a whirl. Good luck.
1144068
Never had a problem, perhaps you tightened some of the bolts too early and caused it to be out of shape a bit.
2130517
Hmm. It seemed like mine loosened up once it was a little warm. I'm not sure though. Did you ask the distributor for feedback?
776001
No, it appears something might be loose inside or not functioning. Return to manufacturer for repair for your safety.
2144984
I've never had this problem. My question to you would be: Is your line old, frayed in anyway, or kinked? Try to release the line out all the way and respool it, going from right to left on the spool in a tight and even manner. Let me know how you make out.
2087843
I didnt have any issues with mine, however, sometimes the finish is thicker at the end of the bars, make sure this isnt the issue.
935452
Hmmmmmmm I have not noticed this on my unit. Mine is fairly flush to the unit body
1613548
no, that is not normal. ours is steady and works very safely. contact seller.
1627826
It may be normal depending on the height of your run and the number of bends. If you have tall ceilings, a lot of bends in your piping, or perhaps a weak seal somewhere in the installation, you will get different results.
560251
There's nothing defective about your unit check the second comment for contacts. I own several of these and the internal component isnt lined up correctly. Best of Luck. Stick with it. The reward is worth the trouble.
1098432
Maybe the hose is too long? Mine will curl up in a circle sometimes when I put hose up wrapped up but if I stretch it out straight it seems to help.
1934257
Hi Sam, I had a similar situation with mine. I noticed it was getting a little loose. I opened the jaws of the pliers all the way and placed the head of the rivet on my vise and used a large centerpunch and "re-peened" the rivet. Since it is a stainless steel rivet it worked very well and hasn't loosened back up since then. You just need to make sure the centerpunch diameter is large enough so it won't just hit the center of the rivet. Hope that helpedKevin
1934259
Hi Sam, I had a similar situation with mine. I noticed it was getting a little loose. I opened the jaws of the pliers all the way and placed the head of the rivet on my vise and used a large centerpunch and "re-peened" the rivet. Since it is a stainless steel rivet it worked very well and hasn't loosened back up since then. You just need to make sure the centerpunch diameter is large enough so it won't just hit the center of the rivet. Hope that helped Kevin
815302
Have not had any trouble with that. Did you apply the strips? I think that helps keeps the seams together, so far so good here.
1829605
We also had this issue. I turned it over and drilled a couple of holes in it. Not ideal I know, but it worked for us. :)