can you charge the battery with usb? i get a sreen indicator that it's att'd but no red light
917596
I had trouble with mine not charging as well. Contact the seller and exchange it.
917597
I've charged the battery from an electrical outlet with a USB adaptor and that works. I haven't tried charging it from the USB port of another device.
1560398
If the red LED light doesn't light on the battery recharger/ receiver then I would say there is an issue with the unit or the USB port. The USB port could either, not have the correct driver installed or may need to reset. USB's can turn themselves off or trip, just like a breaker in an electrical panel, if there is some sort of an issue with a device plugged into the USB
1609205
Yes you can charge the battery normally via USB. No need to take the battery out of the phone. Works twice as good as my stock battery for my Sensation 4G.
32343
After you plugged the attachment did you reboot the phone before trying to charge? are you judging it is not working because the lighting symbol is not showing up? that happens on my first gen MotoX... i use a third party app (Curve fish battery widget) to indicate that charging is happening.
615312
Marco, I have AT&T; phone, and I have used this product with out any errors or indicators from the phone that there is a problem with the battery. Very good product. Also when the battery arrived I labeled so I could compare it to the one I received with the phone.
1827317
It's a rechargeable battery so just need to charge it. There should be a charger in the box. Or I use the Samsung USB phone charger.
641668
Make sure your usb port is supplying 5 volts. Lights should be on when charging, if they are already or reach fully charged no lights.
974737
No, the USB charges the battery and it won't work w/o battery. Although you can work with it while charging, but it is recommended not to do so, to increase the life of your battery.
233885
Sounds like you need a new battery or charge the one that's in your phone. Is the battery strength indicator at the top of the display empty of red lines? If so, the battery needs charging.
2201962
Unfortunately, I have the same problem and no amount of charging is fixing it. It almost feels like there is actually no battery inside, or it used up its number of possible recharges. Returning it to Amazon. Will try one more time to order this thing.
1335161
Red light comes on when charging. It doesn't sound like you have it plugged into a good power source if it died while plugged. I ran mine for 3 days plugged in then on a 7 hour drive in the car on battery. Try plugging the USB into another charger or make sure if you are using a computer that it's powering the USB port.
149617
The red light should turn on. Perhaps you don't have it set well? That happened to me. It took some twisting and turning to get the light to come on. Check the phone. It should show the phone charging if it is working properly.
323323
Yes you can, when I do I make sure the batt case is on after plugging it in, just make sure to push button on so the lights are lit and the phone charge bolt icon is on iPhone on top right corner
869624
The only way I know to charge/recharge the battery is to use it in the device you bought it for. The batteries came partly charged and worked fine in my devices.Currently AT&T; cordless phones.
243010
Yea the res light should be lit. My old one didn't light up and it wasn't charging
501425
I Purchased this product and it stop working after 3rd charge it is defective or poor product can I return for a replacement? jimmyhernandez5@att.netI have check connectors and they are making contact with battery.
1597017
Hello! From what I could tell, the light is red when charging. Once charged, the red light goes off.