Has anyone experienced the toy not starting with new batteries?
922064
I bought new C-cells and put them in to try this thing out. It doesn't appear to work. I can sometimes get the thing to move a little but it mostly just squeeks.
922065
Yes, I did. If you call their customer service at 866-587-2315 they will replace them if you let them know what happened. I asked her if she got these kinds of calls a lot, and she hesitated, then told me occasionally. Also, those positive reviews are all the same person... Erin. They are crap. If the new ones are crap I am sending all of them back for a refund.
922066
YES, I just bought it, put new batteries in and it didn't work, bought more new batteries(in case the one's I bought were old) still doesn't work. I am fixing to research if I can get my money back from Amazon.
922067
Yes, we had to throw ours away. Didn't buy it on Amazon, but at a local pharmacy and we threw away the box the first day. Toy stopped working on the second day, and new batteries make no difference.
922068
I did. I took the thing brand new out of the box, went to Best Buy and bought brand new C batteries put them in, pressed the button and nothing. Big piece of junk.... don't buy!!!
662848
did you change the batteries??? the same thing happen to me just a moment ago. i changed the batteries and the problem was resolved.
425377
Yes, unfortunately these models have a history of coming with with dead batteries. We had the same problem when we bought ours a year ago Oct 2012. We were told it was a temporary problem and would be fixed by 2013. Sounds like it didn't get fixed. Sigh...
1088015
We still have not had to replace batteries yet. My wife played with just 4 cubes until we got a replacement for the cube that came out of the box with a dead battery. We got a replacement for the dead battery around 1 Jan, and she has been playing with all 5 cubes since. We are still using the original batteries, but I have no clue how many actual hours of playing time.Has anybody tried the inexpensive batteries that are available on Amazon yet? (See 4 Jan post above.)ww
1028952
I would see about contacting the seller and see if they can send you a new one. I had no issue with my nieces. We put the batteries in and it worked great. Sorry yours is having issues. I bet the person you bought it from will give you a new one in exchange of your not working one.
1057213
I say it depends on how many toys your kid has other than this, as well as their attention span [thus how often they attend to/play with the toy]. Then again, play with it or not, I have had mine for what like 2 21/2 years? now. I think I have MAYBE replaced the batteries twice. That is a big maybe. I honestly think it was one time. AND I NEVER TURN IT OFF. IT IS ALWAYS ON.
2180403
I haven't had this problem but can imagine two solutions: - check the batteries if not already done so - open the toy and check the speaker connection, re-solder if the wire has come loose (use an electrician if need be).
937695
It happened to me a couple of times. The first time I had to double check the batteries and then replace them, the other time the game wasn't all the way in. I would try the game first a it still does it when my twin boys don't push theirs all the way in and if that don't work try the batteries. If it's not either one of those I would send it back for another. Hope this helps!
1017093
The battery is in it. I don't think you could change the battery, so once it's used, the glowing aspect of the toy is over.
334400
Hi Deana, yes there is always the possibility that it might be broken, but just in case it's not, try new batteries first. If it still doesn't work, then send it back and get a new one.
1373320
My apologies for the delay in reply. Been having internet problems. In answer to your question, we've never experienced any problems except my boys leave them on and the batteries go dead. It would appear that you received a defective set if you have already tried putting new batteries in them. Do make sure that are on the same channel as well. Hope this helps you.
279367
No, mine works great. Try opening the Velcro on the belly and check the batteries.
307477
did you check that the batteries are in right? Maybe it's a defective one? If you recently got it, you could get a new one
829673
Did you put the battery in correct way? Check it,if still not work try in different way and see. Or try new battery and check the connection ( contact) of battery. If still not work then could be problem of the set. My set has no problem to start.
1182322
mine has not worked either :( as far as I know there is no battery to change.
339241
Battery always disconnected in toy .we can ship without but how you will use toy ?
1686029
Have you removed the batteries for about an hour and then put new ones in? So far mine I think is working well..