How do you install this thing? that strip with the hook is way too small for the ceiling box. Tried larger strip but no hook on them. Help!
932165
Yes I have to improvise. I install the small one and a large together like cross. that way the large one hold the small one. Hope this help.
932166
I believe my husband may have used the existing one from previous lamp. Try that!
72198
The one I bought has HD (3/8") lag-type hooks that thread into a ceiling joist. Make CERTAIN that these are very secure, as they will be holding a lot of weight. I added gorilla glue to the hole before threading the hook into it. I am constantly checking these to make sure I don't have any problems. None so far - 3 years.
2249833
The fixture comes with a nice little round piece that goes on the ceiling but if you want to use a medallion there is a formula for knowing what size to use. You can go on line and find out what it is. Try putting in "How to size ceiling medallion". I called a lighting store and one of the ladies told me how to do it but I do not recall how to do it. Hope this helps
1901773
They don't hook together. There is a channel and they slide together back and forth. I taped mine together. I suppose you can tape additional one to make a longer vent. The key for me was taping them together. If you don't, they won't stay in place. I also taped it down to the floor.
654498
Ummmm i would contact them or amazon will make them send them to you. Or take one of the handers to hardware store and look for something that fits like maybe screw on electrical or cable clips that hold wire or cable to walls.. Hope that helps
950599
Okay J - Thank you so much! I am a visual learner and I had no idea how those metal things attach/clip, whatever and if it is hanging from the ceiling already, I guess it's not for support, but just to: Raise The Curtain if you will. Got it. Thanks
741401
The hooks are in the Box!! Hope you find them. My friend got his lights out and Burned his box along with his hooks they were taped to the box if I remember correctly. He looked at mine and picked some hooks up at Wal-mart, if that happen to you there is still hope. Also do not get over a 15 watt bulb in them!!!
1058941
No, either the nut is missing or the holes aren't tap correctly if you use the extension bar. This is for lower bolts that attaches to the ceiling bracket. I'm returning mine. The instruction is horrible and there is no customer service telephone number I can locate. NOT RECOMMENDED.
874755
Andy, You can do this. At the point where you make the turn, install (2-) 4" x 1/4" long screw eyes if you can put in backing. If not, use 1/4" x 5" toggle bolts. You will need a nut and fender washer on the finished ceiling to tighten the toggle. These should be 3 1/2" apart and sit at a an angle so that the wires run parallel. Take a few minutes to get this right. The fixtures come as brushed aluminum. If you choose just spray them the color of your choice, as well as the eye bolts. Hope it comes out right. Good luck and these are nice lighting and you can install a regular dimmer. Email me for photos. papadave@outlook.com Andy, You can do this. At the point where you make the turn, install (2-) 4" x 1/4" long screw eyes if you can put in backing. If not, use 1/4" x 5" toggle bolts. You will need a nut and fender washer on the finished ceiling to tighten the toggle. These should be 3 1/2" apart and sit at a an angle so that the wires run parallel. Take a few minutes to get this right. The fixtures come as brushed aluminum. If you choose just spray them the color of your choice, as well as the eye bolts. Hope it comes out right. Good luck and these are nice lighting and you can install... » Read More Andy, You can do this. At the point where you make the turn, install (2-) 4" x 1/4" long screw eyes if you can put in backing. If not, use 1/4" x 5" toggle bolts. You will need a nut and fender washer on the finished ceiling to tighten the toggle. These should be 3 1/2" apart and sit at a an angle so that the wires run parallel. Take a few minutes to get this right. The fixtures come as brushed aluminum. If you choose just spray them the color of your choice, as well as the eye bolts. Hope it comes out right. Good luck and these are nice lighting and you can install a regular dimmer. Email me for photos. papadave@outlook.com « Show Less
1512874
We mounted ours with some large eye hooks that we screwed into a carrying beam in our kitchen ceiling. The hooks do not go directly into the ceiling... you will needs something to hang them off of.
379078
Hey!In your box you should have recieved a small bag of metal pins with white gloves, and metal strins to hang the crystal balls off of. The metal string have an end with a hook that clams at the top of the unit box that would be mounte ti the ceiling. The bottom has a small loop. Slide a metal pin thru the loop. Then slide the loop thru the top hole of the glass ball. Simply bend the excess metal pin flush on the crystal ball and around the string.
328573
We are the seller. Thank you for the question. We just added an instruction on how to install the anchoring hook in picture gallery. You may follow the 3 step instruction to install the anchoring hook easily.
1838384
I had the same problem. You have to wedge the hanger over and through the bottom wires. The hook goes over the first bar and under the second. It took me a while to figure out. If you zoom in close on the picture, you can kind of see.
1446961
Important to find a beam because although this is very light, imagine if you roll over and some weight is pulling on it, could pull right out of most ceiling plaster. Try Google or YouTube to see if there are instructions. Suggest you get a hook from the hardware store, the shape of a tea cup hook, but larger, and screw it into the wood of the beam. If you are a renter, no worries, you can patch the hole when you leave.
1581866
There were no hooks with my light. I purchased hooks from Home Depot in the acoustical tile section which came with T-clips so I could hang the light from the T-rail. Works great.
1052978
My two are hard wired to 1/2" thick round ceiling boxes mounted in the wall. They give you a black plug for the hole for that method and then you can throw away the down-tubing and plug wire. Otherwise, if you want to plug it into an existing outlet, use the down-tubing and plug wire with a thin surface-mounted box.
894124
Since the ceiling support rod that comes with the package wasn't adjustable besides the standard height, I had to also go to the local hardware store and purchase a new one. I bought one that was fully threaded and matched up the pieces to get the right diameter. You should be able to buy a fairly long rod if you choose to solve the problem this way and just switch out the standard rod with a new one.