Why does my door sometimes not work?
929475
Read any ONE of the SEVEN one star reviews for this product, for a detailed explanation of the many KNOWN issues this opener has. If you had it installed (and it's still under warranty), see if you can get it replaced with another brand. That is what I did (with a very reliable Chamberlain). Genie continues to sell this model despite the "known" circuit board issue that so many have had problems with . . . . Good luck.
515825
Chance are there is a little pressure on door due to misalignment or loose hinges. Push in on door while positioning magnet, I am sure this will work. Once door open adjust hinges fully to tighten closing of door.
1796395
No, we have not had that problem. But I would check to make sure the door prongs are all the way into the holes, as the others have said.
2108445
so you can't open the door from the inside or from the outside ? if that is the case then the cable that runs from the door handle to the latch mechanism at the rear of the door behind the actuator has been knocked loose from the lever .
274106
I had the same issue with a different model. I forced it open slightly manually once and it was ok. I know it sounds crude. But it worked in the past.
42929
I would say yours has a problem. With ours you just push the release and the door actually "pops" open. You shouldn't need both hands. Send it back.
1291966
Along with what everyone else has said about using a screwdriver and hammer, try opening the door slightly. When the door is closed there is more pressure on the pin than when the door is slightly ajar. Good luck!
1120618
I have no problems with this, but there are two ways to open/close the door. One is manually on top of the unit, and the other is by remote control. You may narrow down the problem by seeing if one or both of these methods don't work.
2058620
If I remember correctly, there are hooks / grooves that you have to line up along the sides before clicking the tab at the top. Take the door off and you should see the additional hook/groove/tabs that need to be lined up for the final click. Sorry, it has been a while but I do remember that issue. It was a very simple "ah ha" fix.
2101570
I have not had any problem with the door. Maybe your toaster oven is defective. I find it very usefull.
1752667
try removing & re-installing the batteries Make sure they are properly installed, positive & negative direction Make sure the door is closed tight for a good connection
1467802
My husband has been fighting with his too for weeks now. He's tried re-setting several times with no luck. We have been manually opening our door ever since we bought this one!
1633430
i don't think it works well. i was able to push the door in when it was unlocked. of course when it was locked it wouldn't move but neither would the door.
1509165
It will not work on a door that opens out. I didn't realize that when I bought mine.
1436042
I do have problem in getting battery door to close. Not sure I'm doing wrong and it's a defect one.
1170626
I installed several of these and there's no sound when I open or close them. Either something is binding in the door or the mechanism may be bad.
375068
What I can tell you is that when I press the button to turn on stuff connected to it my garage doors don't go up and the lights in my living room and bedroom that operate by remote don't turn on. It all depends of signal frequency. At one time a neighbor of mine had a garage door opener that would also operate my door. I forget now how we resolved it, but I do know we solved it somehow.