Treating the water first? I'm not quite sure how this works. Don't you need to treat the water before you start putting it back in? Is there a way to do that with this product, or are you putting straight faucet water in there? Treating the water first? I'm not quite sure how this works. Don't you need to treat the water before you start putting it back in? Is there a way to do that with this product, or are you... » Read More Treating the water first? I'm not quite sure how this works. Don't you need to treat the water before you start putting it back in? Is there a way to do that with this product, or are you putting straight faucet water in there? « Show Less
928825
I have been using water treatment to the water immediately after filling it back up, and so far no issues. I have done this method for 2 years now. The product cannot treat the water first.
928826
Try to match the tempurature of your tank with your faucet/tap water by a couple of degrees +/-.As far as treating the water, do so after the refill, and follow the instructions as you would when you initially set the tank up.For example, if you have a 100 gal tank and you're doing a weekly 25% water change, add enough dechlorinator for 100 gallons, not just the 25 gallons of fresh water you're putting in.
928827
I was wondering the same thing. In my area there is a lot of chlorine in the tap water, (you can smell it). Plus, don't you have to let the water settle to the same temperature as your tank? I've got a lot of money invested in my fish and I'm kind of hesitant about risking killing them all by mistake. I called PetSolutions.com to ask and they said it had to be filtered water. What I started doing is setting the refill buckets up on the platform of my 6 ft. aluminum ladder and letting it siphon back into the tank, that way it doesn't disturb anything.
43717
I don't know if anyone has answered this for you or not. The treating you do to the water is to remove chlorine from it. Chlorine will not instantly kill your fish. I usually put in the dechlorinator after my tank is refilled. I put it directly into the fish tank. 2 years and I haven't had a problem yet :) I have a 30 gallon tank.
1927050
You use hot water as you normally would, it comes right out of your faucet. Nothing will run through this filter, hot or cold, until you want it to. You have to "turn it on" so to speak.
1841991
Off the top of my head I think it needed a 1:1 ratio with water (1 part G12 to 1 part water). Its best to use denatured or distilled water for best results.
2050668
I fill mine with water from my faucet, which is our city water. Also, make sure the filter is installed correctly. Carbon filters. I know when it's time to change the filter because the water starts tasting bad, when I drink from the gallon after distilling. When replacing the filter I run the first gallon and don't drink it ...I usually use that one to water my house plants. Hope this helps. Good luck.
2253530
Might be suggested but I would believe no...we started with filtered water...than just used tap. Albeit our tap is descaled and softened.
568935
The instructions are completely lacking. mer's and T. M. Brendlinger's answers are correct. I was very confused about how much water to put in. I fill it to the top, then put the cylinder in and screw on the metal top. I'm still using cold water, straight from the refrigerator, into the chilled container and shaking it 25-30 times after releasing the C02 filter. Despite there being poor and lacking instructions I still think this is a great product and environmentally one of the most sound ways to enjoy fizzy water. I even transfer the fizzy water to another bottle with a cork stopper and then I always have 2 bottles of fizzy water in the frig ready to go. The instructions are completely lacking. mer's and T. M. Brendlinger's answers are correct. I was very confused about how much water to put in. I fill it to the top, then put the cylinder in and screw on the metal top. I'm still using cold water, straight from the refrigerator, into the chilled container and shaking it 25-30 times after releasing the C02 filter. Despite there being poor and lacking instructions I still think this is a great product and environmentally one of the most sound ways to enjoy fizzy water. I even transfer the fizzy water to another bottle with a cork stopper and... » Read More The instructions are completely lacking. mer's and T. M. Brendlinger's answers are correct. I was very confused about how much water to put in. I fill it to the top, then put the cylinder in and screw on the metal top. I'm still using cold water, straight from the refrigerator, into the chilled container and shaking it 25-30 times after releasing the C02 filter. Despite there being poor and lacking instructions I still think this is a great product and environmentally one of the most sound ways to enjoy fizzy water. I even transfer the fizzy water to another bottle with a cork stopper and then I always have 2 bottles of fizzy water in the frig ready to go. « Show Less
1599853
I just used water from the tap. When I went to a doctor they too just used water from the faucet. It's important to use warm water though otherwise you may get dizzy and fall. Red the directions on the package for more info.
183109
The actual install was pretty simple; the product comes with a selection of fittings, so you can find the one that works for your faucet. You screw on the fitting, then connect the unit - push upwards until you hear the click. Install the filter and you're off and running! Be aware that many people are experiencing leakage from the faucet fitting; if you call PUR Support, they even have a message about the parts they can send you to try and fix it. For me, the replacements didn't work and there is now so much leakage all the time that I am replacing the unit altogether. Hopefully, you won't have problems! Good Luck! The actual install was pretty simple; the product comes with a selection of fittings, so you can find the one that works for your faucet. You screw on the fitting, then connect the unit - push upwards until you hear the click. Install the filter and you're off and running! Be aware that many people are experiencing leakage from the faucet fitting; if you call PUR Support, they even have a message about the parts they can send you to try and fix it. For me, the replacements didn't work and there is now so much leakage all the time that I am replacing the unit altogether. Hopefully, you won't... » Read More The actual install was pretty simple; the product comes with a selection of fittings, so you can find the one that works for your faucet. You screw on the fitting, then connect the unit - push upwards until you hear the click. Install the filter and you're off and running! Be aware that many people are experiencing leakage from the faucet fitting; if you call PUR Support, they even have a message about the parts they can send you to try and fix it. For me, the replacements didn't work and there is now so much leakage all the time that I am replacing the unit altogether. Hopefully, you won't have problems! Good Luck! « Show Less
1931270
Hi Brenda, it's easy to figure out how to use even without the English instruction. I use normal type water as I don't have distilled water. Just remember to leave the parts to dry completely before keeping the item after use.
197585
I believe it says in the instructions you need to move it closer to the filter to get a water flow / movement but I may be wrong. If that doesn't work use a flat head open and clean if it was a used one.
1910770
I was confused too, but I believe you add water to activate it. However I believe that you don't want to do it until you're ready to use it.
1535514
My water was cloudy for the first gallon. The instructions said something about running the water for the few minutes in order to clean everything out. If you followed this and it's still cloudy, I guess you should contact the company. Good luck!!
381057
You should not have to treat the water if you fill them with your house tap water, which has already been treated. Check the water every 6 months or so and replace it if it looks slimy or cloudy.
129279
I hired a plumber. Unless you have at least a basic knowledge of plumbing, I would hire a plumber. It should be attached to a wall upstream from all pipes going to various faucets and the water heater, etc. This is normally on the pipe that is just downstream from your main water valve just inside your house. I have city water that the city softens, so I do not have a water softener. It's important that if you sprinkle your lawn, especially if you have underground irrigation like me, to not have the system filtering the water going to the sprinklers or the underground system. I've had mine installed only since December, but I plan to replace the filters once a year. I hired a plumber. Unless you have at least a basic knowledge of plumbing, I would hire a plumber. It should be attached to a wall upstream from all pipes going to various faucets and the water heater, etc. This is normally on the pipe that is just downstream from your main water valve just inside your house. I have city water that the city softens, so I do not have a water softener. It's important that if you sprinkle your lawn, especially if you have underground irrigation like me, to not have the system filtering the water going to the sprinklers or the underground system. I've had mine... » Read More I hired a plumber. Unless you have at least a basic knowledge of plumbing, I would hire a plumber. It should be attached to a wall upstream from all pipes going to various faucets and the water heater, etc. This is normally on the pipe that is just downstream from your main water valve just inside your house. I have city water that the city softens, so I do not have a water softener. It's important that if you sprinkle your lawn, especially if you have underground irrigation like me, to not have the system filtering the water going to the sprinklers or the underground system. I've had mine installed only since December, but I plan to replace the filters once a year. « Show Less
1135795
Hello C. Christopher, it's not recommended to run hot water through the filter. Just run cold water when you switch to use the filter. And also, when you first installed the filter system on, let it run on cold water for about 4-5minutes, that's only when the filter is new, after that it will be ok. But again don't recommend running hot water through it ever. I hope I have answered your question and helped a bit. Have a nice one.
2198189
I seem to have a problem with my filter being clogged. It squirts all over when I try to filter water (even trying to run a very small amount of water thru the filter) so I tried to backflush it but water will not flow thru at all. What seems to be the problem? How do I fix this issue if I can't backflush it?
848424
i agree with the prevoius response. It is always preferred to have your water in the proper balance before use. You should try to maintain this throughou the season.