Freeze Anyone had their m240 freeze up on them? Mine freezes at the "Sansa m240 1.0GB" screen. Nothing seems to work after that, except the power-off buttom. Can't get a menu, can't see it connected to the PC, etc. Changed batteries, etc., but nothing changes. Any way to reset?12-26: After receiveing a useless response from Sandisk (they clearly had not read my description of the problem), I called. After only a 10 minute wait, I got through to someone who led me through a couple of steps. One was to remove the battery, press and hold the menu key for 30 seconds, then reinsert the battery. Assume this was going to cause some sort of reset. Didn't work for me, so back to Amazon goes my highly-rated-but-broken Sansa player. Freeze Anyone had their m240 freeze up on them? Mine freezes at the "Sansa m240 1.0GB" screen. Nothing seems to work after that, except the power-off buttom. Can't get a menu,... » Read More Freeze Anyone had their m240 freeze up on them? Mine freezes at the "Sansa m240 1.0GB" screen. Nothing seems to work after that, except the power-off buttom. Can't get a menu, can't see it connected to the PC, etc. Changed batteries, etc., but nothing changes. Any way to reset?12-26: After receiveing a useless response from Sandisk (they clearly had not read my description of the problem), I called. After only a 10 minute wait, I got through to someone who led me through a couple of steps. One was to remove the battery, press and hold the menu key for 30 seconds, then reinsert the battery. Assume this was going to cause some sort of reset. Didn't work for me, so back to Amazon goes my highly-rated-but-broken Sansa player. « Show Less
920153
Mine is doing exactly the same thing. Removing battery, inserting into USB port, etc. has no effect. Worked great for three weeks. Back it goes...
920154
After having it happen to two players within a week after receiving them, I purchased two from Samsung. One is working fine, the other stopped allowing songs to be uploaded to it after four days.
920155
Same thing has happend to 2 of our M240's my kids recieved from circut city. So maybe there is a bad batch???They only worked for about a week.
920156
Sounds like Sam W J found yet another problem with this MP3 player. Both of mine failed and the USB was not disconnected. Also there was no way to tell if there was a 0 byte file on the player because the computer couldn't see the player.In the meantime I'm using my Creative Zen Nano Plus -- transfering old cassette tapes, Recording FM radio programs, as well as using it for all the features of the Sansa. It's menu is quite different but all in all it's a better player.
920157
Same thing here. I will be returning it and getting a new one as it was a gift bought from Amazon. I loved it while it worked!!! My husband has the same one and his is still going strong after 1 week! --Hope it lasts! After 2 days I had 240 songs in it for it to go down. Frustrating. Maybe a bad batch? Hope the new one is better.
920158
There are two different device firmware types: 3.X.X and 4.X.X. If you have a device with 3.X.X firmware it doesnt need updating. This version does not have the freeze issue. The Firmware 4.0.44 and 4.0.45 needs to be updated to 4.1.08 to prevent freeze problems and to fix other bugs.If you use the Sansa updater it will automatically apply the correct firmware for the product you have. You should be using the updater application to install firmware generally.
2135158
Hi Charlene, I too experienced the very same issues you mention. For me, I noticed that the biggest cause for the lag/freezing was MotoBlur. Even if you dont use it, it is constantly sucking up resources. You will have to do a factory reset (make sure you back up your contacts and pics/videos prior!) and when you start your phone again, SKIP signing up to MotoBlur by pressing the menu "button" (the one left of the home button) and choose to skip-then continue as normal. 2. once you see the home screen, go to apps and open up task manager. Whatever apps you see running and dont need constantly "on" (like youtube, media share, maps etc.) simply add to auto-end by checking the box and choosing auto-end. This will help you free up some precious RAM. 3. Install a custom launcher. I use ADW launcher but you can try and install different launchers and experiment to see what works and looks best for you. I now have a very clean and attractive interface without lag and have been freeze-free since. Other tips which helped me: Avoid using a live wallaper, theyre pretty but also a drain on resources. Dont allow apps to auto-update Do not update the music player. Do not use "panoramic-camera" apps Do not keep huge logs of your sms, this stuff can get cluttered especially if you send/recieve a lot of pics. Avoid the Skype app. Enable data but not backround data (settings --&gt; battery & data manager ---&gt;data delivery) this will keep whatever apps you install from constantly running without your input. I hope this helps :)
74012
It froze on you. You have to press both center and up arrow buttons together and hold for about 10-12 seconds. Once done, it will reset and work fine afterward. Hope this helps you, and that you still have the ipod.
2095125
I got my Logitech speaker mm50 three days ago , by itself , it's battery is charged seem ok , all lamps work properly but whenever I inserted my Ipod into mm50 , it freeze all my Ipod functions also it did not charged ipod's battery at all . I had a mm50 more than a year and it still working fine ,my Ipod is working with the old one flawlessly . I am very dissapointed with this one , $43.99 price is too good to be true . I will asking for refund .
709451
Thanks for your response, but I do not understand what MSC or MTP modes are or how to access them. :( Do I open windows media player and then plug in my sansa? Is there a step by step instruction anywhere for people who are totally computer and mp3 illiterate?
2126933
Hello: Could you tell me what MAC you have please? I can not get my Sansa e280 8gig device to connect with my G4 emac. The screen of the Sansa says connected but nothing showing on my Mac. It did show as a volume a few times. Why only a few times I don't know. I have the USB mode set to MSC.Thanks for any help.
989154
After replacing my LCD mine was blank as well. It seemed to work because I could hear sounds. I was fortunate to have another mini so I mapped out the screen (location of buttons) and was able to unlock the mini and reset it. The screen works fine now. I guess the software just needs to be reset. Maybe a full power down and back would work as well but you would need to identify where you need to swipe to power it off.
2090787
My experience with these is that it needs to be reset. For my 8 gb I have to hold the on button for 20 seconds and then turn it on as usual. Yours may be different. I googled how to do it and it sent me to Sansa's website. I'd try that first.
1236203
don't format! the radio probably isn't broken; you probably just "paused" it. you can tell if there's a square shaped icon under the station ... would be a lot less confusing if they used the standard "||" pause symbol ... hit "|| >" and you should play fine. ALSO, there's a sansa forum out there ... now we know
842524
My 2Gb nano that is just a few weeks old also freezes up. I had just synched it not that I think about it. I've had it freeze about two other times but when I did the reset it worked ok. This time, it will not even reset. I guess I have to let the battery run down because it is frozen with the screen fully lit up. I loved my last iPod but swore I would not buy another one because of the problems with the 20 Gb HD. I got another one because I thought with the flash memory I would not have as many problems. Rats.
1057614
It was my Hubbys tablet. Yes it did freeze quite a bit. He gave it to our Daughter who never uses it either. My Hubby ended up getting a Galaxy bundle from ATT which included a Galaxy tablet. He loves this one. My suggestion is save your money and buy a better tablet with a higher processor. Hope this helps. From Becky S
1346745
PJC, My assumption is that the USB connector was not made to the correct specification. I make this assumption based on my overall displeasure with the charging unit. In short.....it doesn't work. I plug my Sansa Disk into a USB port on my computer and in an hour or so, I'm at 100% recharge power. I have actually monitored the charge on my Sansa Disk using the outlet plug-in charger. I would allow the MP3 player to recharge for an hour and to my dismay, the MP3 actually lost a significent percentage of its charge while plugged into the wall outlet. Frankly, the plug-in charger is worthless, in my opinion. I'm not surprised that the quality control on the size of the USB connector is dismal. Sincerely, cmp
1710959
Have you been able to find any more suggestions on a frozen zune? I have tried your ideas, but it's still frozen. I would appreciate any more info you might have to offer.Thanks!
2183631
I'm assuming you have used the reset button when your unit crashes? I've had to use mine twice (after heavy editing) so far in my 1 month of ownership, and all my data was there, just waiting for me. The button is on the back, it's tiny, and has to be pushed with the tip of a paper clip.
1786851
Thank you for the tip. I just upgraded my firmware and I am very please with the added bookmark feature. The Sansa Clip was a good little player before the upgrade...now it is darn near perfect!
97022
I bought one that was a refub and have to downgraded the firmware to get MSC (usb). Here are some links to downgrade the firmware:http://forums.sandisk.com/sansa/board/message?board.id=c200&thread.id;=2028http://forums.sandisk.com/sansa/board/message?board.id=c200&thread.id;=2029http://www.youtube.com/watch?v=OXbfXMbXFRk
586275
Had the same problem w/ the Sandisk Sansa 250, but only after the Sansa started freezing up. Ended up sending it back for a refund, after contacting Sandisk.