I think my mouse died. I bought it in August 2014. The light is on but nothing is moving. How long do YOU have a working mouse?
930060
My very first mouse, a ball mouse, lasted for five years. My second mouse, a motion type, lasted for seven years. I'm not sure what makes a mouse last or not last, to be honest.
930061
Over many years computing, my only mouse failure was caused by dropping it on a hard floor!
709231
I'd hope most likely you could get a replacement sent or if not maybe find a spare usb piece. if not that's just plain stupid because that piece is smaller than the tip of my finger. if I didn't use the mouse all the time and keep it plugged in my laptop, that usb would probably been long gone. Oh J Berry, this is how you program the mouse for any computer. First, open the door next to laser lens on bottom, insert 2 AA battery, and return and close lid over battery compartment. Okay! Okay, joking aside, insert USB plug into any USB port you have free(note: easiest to reach, seems to work great). Alright, turn mouse over and find switch which has 3 options; off, on with battery save(no lights), and ON( screw energy saver, this mouse is bomb), turn to either Ons. Bam mouse now works with you pc
1599344
I bought that same mouse and I really like it. I'm not a mouse expert, but I game with it and haven't been disappointed with it at all. I've had mine for about 7 months or so.
185292
Another user said 3 years. This is certainly not the case. Mine quit working after 2 years, and they would not replace it. After doing some research, I found out that this mouse dies around the 2 year mark for almost everyone. I would definitely NOT purchase this mouse.
1357369
I just plugged it in and it worked! Did you put in new batteries? Both the mouse and keyboard need batteries.
1971514
One thing I notice is that the mouse seems to become unresponsive after a set period of time. However, all I have to do is perform a left click and it comes back online. I have rarely (if not never?) had a problem where I need to pull the USB receiver out of the computer to get it to work again.
2053399
I bought it on December and it is totally not working, I specifically bought it for mice in my house but it became there toy.
253165
We bought two about a year ago. They are still plugged in (just in case a mouse would like to return), the red light is still blinking, and as far as I can tell, they are working fine.
1832424
It should work right out of the box. There's an on/off switch on the bottom of the mouse for the lights but if the mouse is not working at all then you may need to return it, hopefully you can.
1179691
What is your definition of sluggish? Did you purchase the mouse on Amazon? I would send it back for a replacement if it's only been 10 days.
1290501
After checking the batteries I checked the on/off switch. I slid it back and forth realized the light flickered so I used my fingernail to slide it with a little more force to the on position. Then left click the mouse and it should work. Now that is the routine.
316073
I'm not too sure if your mouse is defective. I've been using this mouse for while and it's been fully functional for me. I would try switching between user profiles on the mouse which also change the color of the mouse lighting. It may also be a software issue.
1546639
I had mine for about a year before it stopped working. It would seem in some cases a reinstall of drivers helps a lot. What you need to do is verify you didn't get a doa and if so get the rma started asap. My symptoms were, upon boot or plug in, lights would work momentarily then all feedback would stop, lights would go out, and Windows reports an unrecognized device. Some more testing might have been prudent on my part but I was to frustrated to give it the time. Also, no experience with the keyboard.
2137548
Mine stopped working as well. It lasted for about 6 months. Sometimes it decides to turn on. When it does, after some time, it flickers on and off and then shuts off completely.I have a second one, that's just as old, that is working perfectly fine.... for now.
1437740
Yes, I have. The pad does not work at this very moment! I use a wireless mouse. Earlier this week, it did not work. I replaced the battery and it works again. Regarding the pad, have you tried the computer's built-in troubleshooting process?
1625040
I bought a red one and a white one and I threw them in the trash today. It's a piece of trash. I'll never buy another one. You're right the light comes on but the mouse does not respond to command. Can't really complain. You get what you pay for.
719286
hi I sent this to my little granddaughter if the mouse did not work I wont be pleased as I bought it with a working mouse I think my son would have mentioned it, thank you for letting me know I will look into it and get back to you