If I cannot contact Brainy Trade by phone or e-mail to talk to someone about the product, what customer support can there be from Brainy Trade?
947052
I got off the phone with Amazon customer support earlier today. They were more than happy to help me and even gave me a phone number for the company but I didn't want to talk to Brainy - frustrated that they lied and sent me a used item. Just got my refund straight from Amazon and went on my way. On "Your orders" page there is an option to leave a feedback, then select 1 star and a link will show up "Please contact Amazon Customer Service and allow them to resolve any issues before rating.". Click on the link and you will be able to enter your phone number for them to call you. Click on "Call now" and you will be connected to Amazon customer support.
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VTech Customer Support... are you reading this thread?!? My child lost his stylus as well. Let's get on board. I'm use hundreds of these things were sold during the Christmas season and I know 5 people can't be the only one's looking for a stylus. I did call Vtech customer support and got the run-around in true automated response fashion. I did massive amounts for research comparing this tablet to the LeapFrog and I thought I was confident in my purchase.I've called LeapFrog customer service and had stellar service for even the most mundane of things. I love Vtech products as a whole and I just wish their Customer Service would step up to the plate. VTech Customer Support... are you reading this thread?!? My child lost his stylus as well. Let's get on board. I'm use hundreds of these things were sold during the Christmas season and I know 5 people can't be the only one's looking for a stylus. I did call Vtech customer support and got the run-around in true automated response fashion. I did massive amounts for research comparing this tablet to the LeapFrog and I thought I was confident in my purchase.I've called LeapFrog customer service and had stellar service for even the most mundane of things. I love Vtech products as a... » Read More VTech Customer Support... are you reading this thread?!? My child lost his stylus as well. Let's get on board. I'm use hundreds of these things were sold during the Christmas season and I know 5 people can't be the only one's looking for a stylus. I did call Vtech customer support and got the run-around in true automated response fashion. I did massive amounts for research comparing this tablet to the LeapFrog and I thought I was confident in my purchase.I've called LeapFrog customer service and had stellar service for even the most mundane of things. I love Vtech products as a whole and I just wish their Customer Service would step up to the plate. « Show Less
1794529
Yes since they were fullfilled by Amazon you will need to either talk with them or GBC directly.Thanks,Greg
1247466
I would contact them direct. Their support should be able to help. I wish I had contacted them prior to ordering.
2106620
I don't know - I would like to talk to txtmblweed. Sorry I was of no help at all
92010
No....I tried reaching out to the company fora replacement wheel and only got a Voicemail saying that the party I was trying to reach (customer service) was unavailable and to leave a message which I did several times but they never got back to me.
148288
I'm sorry but I have no idea. I have heard the company is difficult to get in touch with. Sorry I couldn't help.
504813
to contact customer service, click on Hello, (your name) Your Account (top, right) and scroll down to Let Us Help You, select Help, then Contact Us, find your order from the list in An Order I Placed, and follow the steps to chat. you can alternately call customer service, but the wait tends to be longer (I have neck, back, and shoulder issues, so phone chat and specially being on hold does not work for me). Amazon is usually very good at making it right, and will make sure the seller is too, if they initially do not respond to your issue. good luck!
2020557
You need to reply to who you purchased the product. We did not sell you this product so we can't help you. No one is going to be able to help you except the original seller.
1066194
I would go to the manufacturer's website and see if you can do their online Chat. Maybe they could help?
79374
Perhaps amazon can contact the seller for you ? Suggest you contact customer service on chat.
2117175
Hi, I am not entirely sure, it would be best to call or online chat- I find they are very efficient in answering questions. I used my credit card. Hope the gift card works.
1261395
I have tried several time to contact them about a broken part, no response from them at all. Phone number listed goes into voicemail box that is full.
1825402
I don't know, but I did find the phone support from the company to be very good. It would be worth calling them.
1281738
i think you can but try contact with their costumer support. they helped me with my issue.
1007856
Honestly, I am not educated enough on the product to answer that question. Have you tried to contact customer service ?
257355
This is a different forum... your problem can be fixed through a phone call to the seller or amazon.