When i received this and opened it, only half of the container was filled. Is that how it is supposed to be or should I go and give them a call?
930326
No worries there buddy. It's just like going to the store and buying a bag of chips, it's always half way filled. It's just the way these supplements are made, all of them form pills down to protein supplements. You should be looking at about 31.2oz at about 885g about a net way of 1.95lbs. It's more then enough to last you a month depending on your goals and how many grams of protien you are intaking daily per pound of body weight. And for the price your paying for, you can't beat it :) Your Good, no need to contact them.
1483067
I would call or post the company! It sounds like your helper handle was attached incorrectly. Mine looks like the picture and I cannot see how the lid fits if the handle is tipping towards the inside. Good luck!
1903607
I've ordered quite a few and have never had this problem. Products such as these are usually weighed before shipping and do settle down somewhat, but if you have a serious question about your container, you might communicate your concern to the seller.
1220082
I have no clue as to why this happened. I have bought this several times and it's always clear! If I were you I would call the 800 number on the container and ask the manufacturer about that.
552262
It should hold close to full after the first. You still may have had air inside taking space up.
985194
It shouldn't be mailed without the original box, it sounds like it was used.. You should call amazon and get a refund or a replacement right away. You deserve to get what your money is worth.
825523
Hi, I ordered this product twice and it does not come full to the top. It might seem like it is half full but there is actually quite a bit in there and it will last quite a while. I know it is hard to see how full it is through the holes in the top, but it should feel like there is a lot in there.
334035
I dont think so, i would ask for another bottle. I love the product but dont recall the bottle being half full.
821187
I purchased another one at a local store that was just fine, but the one I got from this seller was defective and had no way to fill it at all. Probably just a fluke.
1340636
I suggest contacting the seller to let them know, there may have been a mix up/mistake with the packaging. If the seller is uncooperative or doesn't respond I would contact Amazon and see what options are available to you in this situation.
361588
Wow - I would say "send it back" - it sounds like there is a quality control issue here. My door fits perfectly. They may be able to just send a new door, but maybe the fridge body posts are set wrong, so I would request an entire new fridge - body and door.
2193524
I would contact the company before handling the contents of the container or you can search to find smaller containers sold by the company.
1596168
No, I would say that 1/3 full is NOT normal. Everyone that I've bought have been completely full.
978537
Thanks! It probably is a design flaw, then.I've attempted to contact Krups and just received a generic reply to ship it to a service center. Too much of a hassle to do that or try to return it for another (not even sure where my receipt is at this point).It's more of a nuisance, not knowing that the thing is almost empty--especially when entertaining guests! Otherwise, it's great! Guess we'll just have to be sure to have a spare keg on hand at all times :)
15323
I bought this product a year ago, and I don't have the container. I don't know why Amazon directs questions to me, because I think the supplier would do a better job answering any questions. If you contact the seller, they would be able to help you. Sorry I couldn't help.
1014796
There is some settling in shipping. Ther cans I purchased were about 3/4 full. I think that 1/3 means that is wasn't filled properly to begin with. I would complain.
1265401
Unfortunately the open cans sound like an issue with customs. I've received 2 perfect boxes of Elecare and will continue to order from this seller. Like someone else said you might need to find someone to hand carry this to you or at least contact the customs dept for advice.