How many dead pixels do you cover? If there will be just one dead pixel, will you replace that monitor with the new one?
925591
I bought this monitor thru Amazon with filfullment through "The Nerds". The HP monitor I received had 1 dead pixel in the upper left hand corner. "The Nerds" had me ship the monitor back to them at their cost and replaced it with a new monitor having no defective pixels. The monitor is a great monitor and both Amazon and "The Nerds" provided excellent service.
718648
Does the monitor work? Are you connecting it were another monitor was already connected? Already mentioned but is the monitor set to the right port? If you have more then just a new monitor you need to eliminate everything that is different in your new setup. Have you used the display port before? Is this a new cable? You already said the monitor was new.
99487
We had the same problem after a month. I took it back and got a new one. I am hoping maybe we all got lemons, because I otherwise love this monitor.
852718
I like this monitor, however I had problems with the first one I ordered. I ordered a new one and at times the screen will display broken images. Almost like the Monitor has damage. Not sure how else to describe it to you. I have to turn it off and turn it back on to get it to work properly. As for the extra equipment, we never purchased anything other than what came with the monitor. Good luck! and Congratulations!!
917281
Just got mine today and noticed some dead pixels on the LCD as well. Have yours gone away? Did more show up?
246488
I've had mine for a few months now and am pleased with it. Just know that your two monitors will act as one single monitor. It does not bother me and have learned,to work with it.
1397004
There were a couple of dead pixels on the screen. I know I could have shipped it to Asus. But I kind of have an issue with having to ship a brand new laptop back for "repair." The laptop itself had no problems, and I am quite pleased with it. I honestly cannot find one problem at fault with the laptop. The dead pixels on the screen is an issue any LCD panel could have, so I don't place blame on them.
1345245
Buy a new one. It cost about the same for a new screen. Hopefully you bought the warrenty
2030794
I would check the back of the monitor too, making sure that nothing got changed there. I've had mine for over 2 1/2 years and it still works perfectly! I love it!!! If you check the back and everything is as it should be, definately contact the manufacturer and get it replaced!
792798
VIZIO does not have a zero dead pixel policy on all TV's. I have a single dead pixel on my Vizio 55 inch TV model: VF552XVT I spoke with a rep today via their online chat and this was their response. Rep: Ok so there is just one dead pixel? Me: Yes, in a very visible area of the TV Rep: So it dark? Me: yes, it stays black all the time Me: The purchase price was; $1583.58 with tax Rep: Ok here is the thing, our pixel policy for dead pixels is you have to have 5 dead pixels on the screen before we consider it a defect of any kind so we cannot replace it. Me: Sorry to have bothered you, I tried to find out that information from your warranty information page, and it was not listed. Can you show me where I can find that documentation? Rep: It is not, that is for internal use only. Me: Ok, thank you for your time.
1170586
I use two for gaming. No it isn't the highest-end monitor and yes with the impending 4k rush it will become obsolete, but it is hard to beat the price point and any artifacts present don't inhibit me or my ability to enjoy gaming ;)
2025764
I'm not sure about a replacement monitor but I know that the cameras will only connect to one system.
481570
No, the general symptom that would cause one to replace this part would be the monitor works but the image is very dark. I think flicker rate might be associated with the video cards scan rate such as 60 hertz. The higher the hertz the better the flicker rate or refresh rate. Play with different screen resolutions and refresh rates to get a smooth screen image.
1967292
I would no rush to replace the power adapter just yet. If you can-try a similar power adapter with the same power and plug. IF you have one you can try it and see if the monitor fires up. If you have a compatible battery you can also try that. Normally the power adapter is OK. It is probably the monitor itself. I have never found a defective power adapter in all of my 52 years. I have seen circuit boards that are faulty on new products. If all else fails-ask the gift giver to exchange it for you.
352294
I cannot get any picture on the 2nd moniter. I am positive I have all DPcables connected properly, yet nothing on moniter 2 It just displays the same maddening message: "No DP connecter". I have ordered the $76+tax Startech MSTMDP122DP Mini DisplayPort to 2x DisplayPort Multi Stream Transport Hub. Pissed off here. Dell effed up with these monitors
358609
I am responding to you on the one i bought . I'ts bright never had any problem with this monitor. my guess you have a defective one. sorry.
579779
I have never had that problem. It is probably just your particular monitor. You need to contact Amazon and they will get you another or do something to help you out.