Has anyone ever successfully got any sort of refund for water damage?
945715
Mine had a tiny door leak and the camera died immediately. I had bought extra batteries, case, wrist float, etc, so I was very unhappy to get a rejection from Pentax. I have NEVER gotten any help from Amazon.
945716
Mine had water damage while under warranty. I send it back and they replaced with the next generation Pentax WG-1. I took a while for them to send the replacement. WG-1 version seems to hold much better. I just used it during my vacation and did not get damaged by water.
945717
No. My camera lasted only 5 minutes in the water. I had to throw the camera away because it was probably going to cost more to fix it and they would not fix it. I had bought the camera 1 yr and 1 week earlier but had never taken it in the water. My husbands camera lasted slightly longer but it died about 3 months after first being in the water.
945718
Had Water Damage and sent it back to Pentax. They replaced it at no cost with the latest version and it has been working great.
945719
No! Twice now I have had it sent back for service (at my expense) and Pentax ignores my emails and voice messages! They have the worst customer service I have ever had the displeasure to experience!!!
945720
After a couple of months of use mine leaked through the door to the battery and killed everything (except the SD card which kept my photos). I emailed the manufacturer and they said to send it in, I did, and they replaced it with a more recent model. I was very satisfied with how they handled the issue.
538820
I did not use it as it was damaged on delivery and the company I purchased the carbon filter refused to refund the money. Will not deal with them again and having second thought about using amazon.com again.
1983452
I went in through my Amazon account and went to "Your Account" where there was an option to "Return or Replace Items". It seems like I had at least 30 days in which to return it for a refund. I just sent mine back yesterday because the side blew out. A friend of mine has the "green" one by a different company and she hasn't had any problems as of yet. It may be made better. She's going to let me know if it fails on her.
2159957
Make sure you go to a corporate Verizon store and let them QC the cell phone. The one that I bought had water damage as per corporate Verizon reps at their outlet in Manahawkin, NJ. Let the pros exam the telephone first for damage and let then also make an intelligent survey if the cell phone is okay.
2030986
There was nowhere on the package that said there was a warranty when I received the item. I did email them and they responded with saying they sent me a defective case so they sent me a new one. If you do buy, you should water test it beforehand. For $7 I'm pretty sure that it's just another case.
72302
Amazon has a 30 day refund policy, http://www.amazon.com/gp/css/returns/homepage.html/ref=hy_f_4
142266
How do I get refunded for this product after normal wear and tear created opening in the foam?
512178
I wouldn't do business with these people. I bought a shower head, it didn't work, I sent it back, they got it and I have not received my money back on the shower head and this has been going on since April 2014. If it doesn't work, don't expect a refund, find some other way to use the product.
1569778
Until now, it has not worked for me either. I recommend something, do not immerse in water. I did and I burned the screen
2159850
I have had no luck with mine either. It is' t worth the money I paid would love to trash it not pkeased.
1623568
In my experience i had to pay to ship a defective umbrella back and also include payment to have it shipped back to me
1796315
Hello,We do offer a 90 Day warranty on this product. Please contact us at pxh@game-group.com for our new and improved model that is 100% water sealed. Thank you
976288
I bought several, spent over $200.00 and all of them are bad. I did not let the water stay on. I followed all the directions. I love the concept. but they are all trash.
1024055
I've contacted the company. I'll let you know if/when I hear. Meanwhile, Amazon provided me with a full refund.
1890571
Go to squaretrade.com and check I do not believe so! Now they will no longer cover accidental damage as well!
186451
Not that I have found. Ours never did work & I haven't found a way to get it replaced. I have tried to reach the company multiple times but no response.
1615322
yes i got my money back this crap wasnt waterproof at all i called amazon ang got my money back called the company that made it and ordered it from them for the same money i had it for a few weeks but havent had the chance to put it on my car i got it after it started to snow etc so i dont know it this one is water proof yet but if not ill will be calling the company that i got it from and returning this one also . but amazon gave me my money back freeshipping also