the unit is jammed, resetting it does't help, how do you remove the object jamming it.
914051
Disconnect the power source. Remove the sink insert and shine a flash light inside the unit. You should be able to sight the item that is jamming up your unit. Pu your hand inside if it is small enough and the power is disconnected and remove the item. If your hand will not fit you will have to improvised with a tool that will work to remove the item. I hope that this will assist you.
779344
I had problems w/the lock just keeps recycling the bolt.thw mfg told me to unplug pin wire that goes to the board and that helped for awhile.try that and then reset it.
1080829
Try winding it until it clicks only a few times like once or twice, if that doesn't work you can get a new one or take it apart and see if you can fix it
1791375
I started having the same problem with mine. I think the unit needs to be returned.
683160
That means that there is BBS jammed inside the bolt, I had the same problem and I returned the gun for a refund. You could try disassemble the gun and try to unjam it. Try using the UN jamming rod. if it dosen't work try contacting the company or amazon for a refund. This happened to me the first time I used it thought it was a defective gun but maybe they aren't made good.
260182
I had the same issue. I had to wiggle it a bit. Ot worked for all of 1 hour. I suggest getting a new one and return this. Sorry about that
1525372
If it is jammed, there is a hex wrench included in the kit. With the plug pulled out for safety, insert the wrench into the bottom of the motor from below. See if you can make it turn to dislodge whatever is binding the chopper. Pull the rubber drain insert and use a flashlight to see if there is a spoon or something wedged in there.
1701988
I have a problem too. We tried everything but it is just not a good product. I am looking to replace the unit.
1499018
Put your fingernail under it, pull, and lock it. If it doesn't work, it's defective.
1118183
Have you tried unplugging the unit for a few minutes and let it reset when turned back on? Try cleaning the contact points on the cartridge and the printer with a touch of alcohol on a q-tip, let it dry before putting it back in the unit.
1634343
First make sure there is not a piece of paper jammed. If it looks ok then shut the printer off and unplug it for a minute. Plug it back in and turn it on, should clear it.
1182439
If the unit is closed I think you are stuck. I'd contact the manufacturer....
903234
I had one and mine stopped working too the manual didn't help its probably jammed inside mine kept jamming inside so I got rid of it sorry I wouldn't get another one
2014336
With lots of electronics, you can try holding the power button to reset it. Good luck.
1902101
I've never had that happen. I do stop the disc from playing first and then eject it because I had read some people were having trouble with jammed discs. I'm sorry.... I don't know how to unjam it.
1882776
Contact the seller, I am sure they would replace the unit or possibly give you a refund.
690308
Unplug it. Turn up side down. Lightly tap corners against hard surface. Spray it with "Electronic compressed-gas". I do this all the time to clean it. If that still doesn't work. You can pop off the key(s) that are blocking the particles, carefully. It will pop back in place.... I hope this helps. Mahalo