We tried to assemble the umbrella at the beach this week and the two poles won't stay attached to each other. Only one hole and pin?
909759
As I remember the pin is used as a handle to twist the bottom pole into the sand --- I just slid the top pole into the bottom -- no problems
909760
The umbrella has been completely redesigned in July 2015 to address these problems - See new descriptions and photos on listing.
909761
The hole is only used to help screw the anchor into the sand. You put the metal rod through the two holes, and it makes it easier to twist the anchor pole into the sand. You use the plastic clamp on the side of the pole (just above where the 2 holes are), to tighten the connection between the top and bottom poles. Just push the clamp down after you have put the top part of the umbrella into the bottom pole. Another thing that would probably be helpful is to angle the pole slightly toward the direction the wind is coming from. That will prevent the wind from getting underneath the umbrella top and lifting it out of the bottom pole (if the wind is too strong). The top part of the umbrella is pretty heavy, so gravity should help keep the two poles together properly, as long as you angle the whole thing towards the wind a little bit. But it is too heavy to angle it toward the wind too much, so we are only talking about a few degrees. If you do these things, it should help. Good luck!
909762
Honestly, we had the same exact problem !!! It doesn't stay up even with the slightest breeze - return it !
2129431
There are two separate extensions for each pole. You have to loosen and extend each independently from the other extension.
1254940
There are two thumb screws on the lower stand tube. When these are tightened, the umbrella pole is held tight and doesn't turn or lift. Just keep the screws tight!
112237
I'd be surprised if there were a problem. The umbrella screws into the bracket/clamp at many different angles and should do the trick. Quality made.
1677540
keep twisting the pole until the holes match up with the pegs...its a bit tricky...but they are there...
108585
The part of the bar you see in the picture coming off the pole has like a plastic clamp that you can open...move the umbrella to its desired position side to side and then clamp it secure.
1433520
I'm not 100% positive but I think the umbrella pole might be too thin....it's kind of a narrow rod...truth be known tho this umbrella is more ideal for the pool than the beach. It's nice but the rod seemed kind of flimsy for a constant wind at the beach
370986
I am not sure if you are just putting this up for an event or keeping it up for an extended period of time. If it is just for an event, then I would use sand bags tied to the bottom of each of the poles. I live in Vancouver, Wa near the Gorge and we get High winds about 4 to 5 times during the year, and my canopy is set up year round and acts as another room off my patio, and we have the canopy bolted to the house in several places on one side of the canopy and several steal stakes in the ground on the other side where we taped the poles to the stakes. It has servived 2 springs one summer, and a winter. I am very happy with this one, and over the years we have tried several other canopies. Hope the sand bag idea is helpful, dress them up if this is for an important event. 20 lbs per pole is my suggestion. GOOD-LUCK !!!!
1561346
NO! there is a screw right in the middle. Not to mention that it is much too small overall, to accomplish anything once you had a hole drilled in it. Look up "patio lazy susan umbrella" on Amazon and there are ones already made and of a usefule size.
244235
Yes, the pole separates in two sections. It really is a nice umbrella. The best quality you can get for the price.
662410
I did not have that problem. The poles were tapered on one end and assembled easily by pushing the spring loaded peg flush with the pole's outer surface then pushing the pole in the other pole so that the peg lines-up with the hole in the other pole. When the compressed peg reaches the hole, it pops up locking the poles together.
1754611
Partially collapse the frame, put on the cover, it will not fit the hole, just lay on top of it, and open the umbrella. We could have cut a larger hole, but this method is working. We've had our umbrella over a month, 2 months, and have lots of wind, and it is just fine. No problem with it just laying there.
1809221
That would be 1.3" There is a set screw to tighten pole. But the anchor works so well I would recommend inserting a solid pipe inside, my umbrella actually broke at the top of the anchor. Most companies use hollow poles so they are lightweight. I stuck a piece of rebar in mine, works great, some give but won't break. Get big winds in FL If you can find an umbrella with solid pole would be better. Had to cut off part of mine where it broke, so a bit shorter, but rebar solved problem. Hope this helps. Mark
1006857
Depends on the base you have and the size of the opening for the pole to go in. The end of the umbrella is not squared off but is in the shape of an auger for screwing it into the ground or beach sand.
34783
I have two of them. I tied the two together and also tied one side to a post. It's not going anywhere.
1847375
Hmmmm !!!! Not sure the question makes sense to me BUT ,,,, lets try to address this ok on all poles at the end that goes into the water there are two small holes opposite one another ..... if this is NOT the case you have a problem with the POLE..... moving on .....on the OCEAN BLUE connection there are two plastic "bumps" you squezze these bumps inward and place the pole over these "bumps"and release the bumps when they line up with the holes on the pole therefor LOCKIONG the pole to the ocean blue. Hope this helps ... another thought is to take the ocen blue & the pole to your local pool supply place and let them solve your problem..... have a good day :-)
97344
Put the baset at the highest position and use a wrench to attach. I also put a folded towel over the top of the pole, as the force of letting the spring go could cause some damage to your hand if it struck the top of the pole. (If you are trying to assemble this, you will understand what I am saying!)