My printer is not recognizing the ink cartridges- red light is blinking. I followed the instructions and it is still not working
930637
When I ordered these cartridges for my Hp printer they did not work I never got around to returning them. But my printer had the error.
930638
Because they are re-conditiond in China they will not woek with computer, That is what happened to me so I contacted Mfr.got a refund.Good Luck
930639
The same thing happened to me; it would never work. I am not going to waste my time and money; so I returned it to the vendor.
930640
Had the same issue with the Black Ink cartridge but the Color worked fine. Contacted vendor through Amazon and they sent me another Black Cartridge at no charge. The new one did not work either. Contacted the vendor once again and got a full refund for the Black Cartridge which was more than enough to order it from another supplier that had one which worked. Up side was I did not have to return anything. You might want to try another black cartridge from somewhere else? Dunno your printer. My printer was able to tell me which cartridge was not working. Good luck!
1766384
My instructions don't mention a yellow light. Not sure if this helps, but it says if the orange warning light is blinking, the ink cartridges may not be installed correctly. The cartridges need to be pressed in until they snap in place.
1378296
Here's what worked for me... Take the old cartridge out > Turn off printer > turn printer back on with no cartridge > wait until it tells you cartridge is missing > insert cartridge > It will again tell you it's not genuine ink, but this time it will prompt you with a message telling you basically what a terrible person you are, but then ask you if you want to use the ink anyways > click yes. Done.(Your first print may take a while as it adjusts for the new ink)
1335427
Same thing happened to us, and we had to replace the printer. We changed the ink out for first party manufactured cartridges, and it still didn't work. We were lucky they covered it under warranty, but it still doesn't make sense as to why it happened. Good luck.
944704
Yes. Mine very occasionally fails to recognize the cartridges, but I just push the ink button on the printer, then the white chip reset button on the cartridges, then the ink button again, and it resumes. When I first installed mine, the "ribbon" (ink tubes) would sometimes get caught under the print head as it made its pass, grinding the printer to a halt; I recommend putting something under the arm they supply that elevates it an inch or so. I used some epoxy.
2148068
I would trouble shoot this process: retry the old cartridge to verify the printer works; if yes, then retry the new cartridge and verify clean firm contacts; if still not working, then it is possible the electronic PCB board on the cartridge is at fault requiring a replacement.
1936026
I don't recall if I had any issues like that or not. I'm an IT guy/computer nerd anyway so if I did, I fixed it immediately. With that said, I would recommend turning your printer off and then back on. Even try some different things like putting old cartridges in when printer is on and then turn it off, pull cartridges out and replace the new cartridges just before turning the printer back on. Make sure that any tape that may have been on the bottom of the cartridges is also removed. You'd be surprised how many people forget that. One thing to look at also, if the problem persists, is to check the settings on the actual printer and look at the ink level. If the ink level is showing that everything is full, as it should be, then the printer is at least detecting things that far. Hope this little bit will help, if not feel free to post back. If you end up having to post back, let us k ow what you be tried, and the specific issue you're having. This way I, or someone else, can give more accurate advice to further troubleshoot the issue. :)
713317
I wish I knew too. I have the same problem. The ink just pools on the top. I'm going to try my laser printer to see if that works. Overall, I am really disappointed.
1116129
Not sure if the printer does "ink recognition". It only monitors the chip in the cartridge as far as I know. I do know that using ink from the earlier version of these cartridges (not 250 series) is a no-no.
110740
Sorry, but I never solved this issue. Just trashed my R1800 (for other reasons) and bought an Epson R2000. I have a brand new, in the box Red ink cartridge that I can no longer use. I also have six other partially full ink cartridges for the R1800. Will send them to you for, say, $5.05 Priority postage. Let me know and I will give you my address.
931497
i wish i had known that before i opened the box, i threw the box away, but i can tell you now...my printer doesn't recognize it now and it still has a full tank of ink left..i hope this helps
1747423
The non-oem ink cartridges usually has an Automatic Reset Chips. Take out the cartridges that are not recognized for 2-5 seconds and place them back in. This will trick the printer to recognize the ink cartridge as new.
1198960
I had the same exact thing happen, what you have to do is tap the side of the cartridge to loosen it up and just keep inserting and pulling it out until the red light goes away. I literally had the same problem, took me a good 8-10 minutes to get it to work, but after I got it working I started printing and the quality was excellent. You just gotta get past that hump, but yes the toner does work and works great!
1529934
I called the seller and the answer that they gave me was to just wait until the printer says the cartridge is empty then remove it and replace it. You have to physically check the cartridges to see if there is enough ink.
200990
I've never had a problem with the printer not recognizing the cartridges with these. Make sure you ordered the right cartridge number for your printer and follow the directions for replacing the cartridges. Don't forget to remove the strip that covers a vent hole before removing the hard plastic cover prior to inserting your cartridge. Try again.
997347
sounds like there is a problem with your chip. try combinations of installing while machine is on and off. if it doesn't work, contact the dealer of the cartridges, they were helpful to me.
912544
You did not provide the printer model.Now, did you try to replace the cartridges with ORIGINAL ones? Even empty ones will do, just to test if they are recognized by the printer.(ONE cartridge will suffice for this test.)If the printer will recognize such a cartridge (even an error msg. will serve as 'Recognize'), you know what I already know: never look at this vendor and his products again...