My vacuum picked up a squishy doggie bone and I turned it off and removed the bone. Now it will not pull.Motor runs fine, but brush does not rotate?
929292
I wouldn't recommend this vacuum for anyone. It was cheap, and I got what I paid for. The motor runs fine on mine, as well. but the brush will not rotate. I've had this problem with it from the beginning.
929293
You have a broken or belt that came off. Flip it down so you can see the bottom of the vacuum. Remove the bottom plate and you will see the Brush and a broken or off belt. Probably have to order a belt cause if you have a sears store by you I'm sure if you go in there they will look at you with a stupid look a day give you the wrong get part
929294
Its a direct drive = no belt In would flip over and make sure there is nothing else hanging beater bar.Cautsion unplug from wall
238123
Its a Suction issue. Haven't had this vacuum for 1 yr & its already useless. Local Repair recommends to buy new over repairing. I'm going back to bagged vacuums, This bag less concept has been a nightmare from the getgo
1987327
i had this problem a few months ago, however if you remover the brush and remove the hair from it, it works. Hope this solves your issue.NB I watched the YouTube video on how to clean the brush
459356
There is not a rotating brush. The front of the floor nozzle has a border of brushes but it's more to protect wood floors. The vacuum does have a powerful suction and I've been able to get pet hair up on the carpet I have which are not thick / shaggy carpets.
2074787
Video instruction for DC07 Animal, the same one I have. shows you how to take apart and replace the belt also, and how the brush replacement tool is useful.https://www.youtube.com/watch?v=7_CtaFcc5HU
2076537
If you are talking about the main hose that has the crevice tool fitting on it, it is a left handed thread. Tighten by turning it counter clockwise. Maybe try some silicone or soft glue. It is one of the flaws of this vacuum. And honestly, frustrating..
896085
Jayne, the first time my wife tried taking the canister off she couldn't get it turned either. Once I removed it and snapped it back in place a few times she was then able to remove it herself. I hold the vacuum handle in my left hand, with the snout pointing away from my body, grab the canister with my right hand and turn it left, or counter-clockwise. It only moves about an inch and then you pull it towards the front of the vacuum - towards the snout -to remove it. Hope this helps.
1517731
I guess you have considered a broken belt? Also, were both top buttons turned on? Is anything binding the brush (something- like string or other soft item) the brush? I haven't had that problem so I'm just throwing things at the wall. Good luck.
1179136
Ths Slim in my opion is the best upright Dyson of all. When turning it may scratch if front wheels on nozzle are sliding left-right when vacuum is not being pushed forward/backward. The front wheels roll in a straight line and are not castors and so the vac needs to be pushed and turned together to help prevent scratching (not always but sometimes this can be a problem). If pushing/pulling vac while turning - all will be fine. The Fix: Careful when turning or use a Dyson nozzle on the wand when vacuum hard surfaces. This is what I do and it works very well. Brushes on floor nozzle work better at removing sticky dust vs. the rubber blade on Slim (under nozzle). Please reply and let me know if this helps.
162556
Carpet would imply that the brush works as it should. Never has. My fingers are bleeding from pressing the reset button and it still wont spin. Disassebled, cleaned (not much to clean as it doesn't have much suction) still no good.
144598
Where the stick handle meets the body of the vacuum there is a little black flat piece, pull the top of that black clip back and it will release the handle. I hope that helps!!
1987326
Mine spins but it stops every time I use it and I have to remove the brush, clean off the long hairs it has picked up, and put it back in to make it work. As in 1 8 x 10 room rug makes it stop every time. You need a coin to turn the lock on the bottom and pull the brush out. I wouldn't buy a Dyson again due to this issue, I had an Oreck for years that never jammed. Hope that helps?
522002
I've never run into the problem you're having. But, since this type of swivel sweeper is easy enough to take apart and put back together; you should be able to remove the brushes from the the sides and find out what the problem is? It could be something as simple as a piece of string getting tangled in the roller, or it could be something else. All I know is we've used ours countless times and have yet to run into the problem you're having. Just take a good look at the side roller and find out if there is something that is either tangled or has wrapped itself around the ends where it connects that may keep it from spinning properly. I've never run into the problem you're having. But, since this type of swivel sweeper is easy enough to take apart and put back together; you should be able to remove the brushes from the the sides and find out what the problem is? It could be something as simple as a piece of string getting tangled in the roller, or it could be something else. All I know is we've used ours countless times and have yet to run into the problem you're having. Just take a good look at the side roller and find out if there is something that is either tangled or has wrapped itself around the ends where it... » Read More I've never run into the problem you're having. But, since this type of swivel sweeper is easy enough to take apart and put back together; you should be able to remove the brushes from the the sides and find out what the problem is? It could be something as simple as a piece of string getting tangled in the roller, or it could be something else. All I know is we've used ours countless times and have yet to run into the problem you're having. Just take a good look at the side roller and find out if there is something that is either tangled or has wrapped itself around the ends where it connects that may keep it from spinning properly. « Show Less
855693
The attachments are made to be a part of the handle. For the brush attachment, you just have to make sure it's straight before putting it in its spot (it rotates 360). I haven't had an issue with the attachments.falling off, but I suppose its all in how you handle the vacuum.
94489
We had an old one from Fuller Brush that we could not get a replacement head for. Too bad. This one doesn't swivel as well as our old one. It does pick up our Shetland Sheepdog'ss hair, but it is hard to shake it off. We wonder if the treatment is the reason and when we wash it that it won't pick up as well. I'd like to hear from Fuller Brush on that last comment. Oh, and they could fix the swiveling feature.
2096892
Mine broke about a month ago and I've never paid attention to which way it turned. I groom dogs and have never had a problem with it turning the wrong way but I'm used to using both hands.
226059
I also purchased this and love it! My vacuum works so well. Perhaps yours has a glitch or is a lemon for some reason. I know one thing, the manufacturer stands behind their product. Simply contact them through their website and let them know what has happened. They will definitely help you out.They are a family owned company with great values. Contact them!