did anyones drill work when they first got it? or did you have to charge it? this thing is so crappy customer service is HORRIBLE and takes forever
934744
It came on but the bit didn't lock in. Therefore it's not usable This is like buying a gag gift but the joke is on u!
934745
Hi, I should have but since I don't live in the US it'd have been more expensive, so I put it in the garbage :(
379929
too long... even if you have a backup battery. The one connected to the drill will drain faster than the one you are charging at the same time...
351851
No I don't think it is, I think that is somewhere in the description. I bought this one though and it hasn't given me any trouble. I guess once it eventually dies I will have to buy a new one but at the moment I couldn't afford to buy a new one. My advice, if you can afford the new one go ahead and spend the extra, but if you are strapped for funds at the moment and really need a drill, this is definitely a great buy!
2260464
LoL, this is NOT a cordless drill. This is a drill that MUST be plugged into a power outlet.
1553409
not mine. My drill lasted about a week. it switches to hammer drill when you don't want it to.
965159
take the drill to the nearest Dewalt authorized dealer, if drill under warranty, you bay nothing, if not you will pay the repair.
1623424
I believe it's a 3 year limited warranty, the same the drill I got from DeWalt...am sure DeWalt can verify that info... 1-800-4DeWalt or www.dewalt.com
532871
Use a good drill bit and don't push it and it''l work fine. Use some oil on the hole if larger than ~1/4 inch. Otherwise it is a continuous duty type motor that I have drilled a series of holes over a period of time and driven dozens of screws in short order. Doesn't heat up and keeps a good charge.
1624543
My unit came with a cord that plugged into the handle of the drill. The battery is charged while connected to the drill. My son has an identical drill that came with the same charging set up.
1725814
Wow, mine didn't do that, hey are you having any battery problems? This drill is better than my old Milwaukee if can believe it? Never and I mean never bogs down, but I bought 3 spare batteries, only one holds a charge. Thought I would try the newer lithium what do y'all think?
1879262
Personally, where I've seen this situation fail is the fault of the drill bit or screw itself stripping out. Not the drill being too weak. Never used it for Masonry. Amazing battery life. I get it out something like once a month for a light project. Haven't recharged in over a year.
1327499
The one I bought did not come with a charger and that was clearly stated. I had the drill already. Great product.
1194900
Hi! Really nothing can be done for that...My daughter got frustrated a lot too, so I would start the bit for her and let her finish it. She figured out how to hold it on her own with time!...a month or so.She has actually started helping me with me real drill, closely supervised of course. Best of luck to your kiddos!
1848570
I wish I could answer. Amazon shipped me a corded Milwaukee drill which had to be returned. It was nice to see the future outlined by Amazon CEO Jeff Bezos, where your order will be delivered via drone, in just minutes. How's about just getting my order correct once in a while. I have had very bad experiences on Amazon.......wont order anything from them again.
1206497
The one I bought was a replacement for the identical drill I have had for 5 years that finally broke. I got a bare tool only. I believe it was from a full set that had the charger and battery sold separately to someone else. The drill I got was just what I thought it would be, a new drill with handle. No box, no instructions, no battery, no charger. The drill works great and was much cheaper than even the bare tool only from a local store. No complaints from me.
496013
Sorry. Though I've had mine for awhile I've not used it. My 14v would no longer hold a charge and I'd replaced the batteries twice. I have an 18v trimmer and thought it made sense to buy the 18v drill too.I hope it's good. Today I ordered another for my 2nd home.
1693335
I would get a hold of Amazon and let them give you direction on what to do. I built a deck on three sides of my summer cottage with the compact driver but haven't used the drill that much. I haven't had any problems with either though.