I ran it once, it ran out of water, i put more water in it a few days later and now it will not steam...any suggestions?
910039
I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure water never overflows when you are filling it). I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure... » Read More I'd contact the manufacturer or get Amazon to do that for you. First try unplugging it and starting over like it is new. It is designed to automatically shut off when it runs out of water and mine has done so probably a hundred times already since I've owned it. I just put more water in and away it goes again. Make sure you don't put too much essential oil in it - that can clog the works and you can run vinegar through a steam cycle once and a while to keep it clean and functioning properly. Wipe out with clean cloth or paper towel - don't let water get near the base or plug in (make sure water never overflows when you are filling it). « Show Less
910040
I always run mine until it runs out of water. Did you chech to make sure the power cord was attached properly? You also need to check that you didn't overfill it. Mine won't run with too much water.
910041
Sometimes it's very hard to see the mist. Can you smell it? If so, it's working. Also, I was told by Retha, the aromatherapist at Plant Therapy, to only use tap water, not bottled. It needs the minerals in it. If you are still having problems, PT customer service is amazing!
910042
Does it run for 2 seconds and then stop? Or it doesn't run at all. Make sure you fill it enough so the sensor doesn't automatically shut it off. Also don't fill it up too much otherwise it will spill over damaging the unit.
910043
This thing is useless. I used it about a month, and then it stopped working. I contacted the company and they said it was not repairable and to send it back. I haven't done that yet, but I need to.
740350
Make sure you follow the manufacture's instructions. Wait the amount of time specified and use the steamer. The steamer will stop working after a few minutes and you will have to wait until the water heats up again, but after this you should good to go a few minutes and not a few seconds. If it only runs for a few seconds, make sure the fittings are correctly installed and try again. After this I would call the manufacturer for assistance.
1477387
I had this too. I ran 2 full containers of just water through it. It's fine now.
247092
It's a mixture of water and cleaner. The manual suggests using warm water. There's definitely no steam, though.
1344185
I agree with the other comments. I would set the timer and the switch for the steam. Wait for the steam to start and that's it. If that doesn't work, then there is a problem with your steamer.
1286301
I had the sam problem. I wasn't using DISTILLED water. It is a MUST. Clean the glass bowl and with white vinegar. Run steamer again with a about a cap full of vinegar to clean out the upper tubing. It will work fine after that. Remember, ONLY use distilled water.
1410863
I wish I could answer because ours doesn't put out steam either and we only used it about 6 times. No warranty left so no repair or replacement. we're going to try to sell it at a yard sale as a vacuum only.
1872508
Mine did the same and they told me to put warm water init so I did that and it still didn't work so I sent it back and they sent me a new one and it runs for most of the night now.
2089736
if no steam comes out...regardless of whether or not it makes a sound....it's defective. Call amazon customer service and have them send you a return label and a new item.
763101
When you pump (push in and pull out) the handle, it should steam. If it doesn't, then it's not working correctly.
647564
You may have gotten water down in the electrical part of the diffuser. Empty all the water out, wipe it dry with a soft towel, and let it air dry for a couple of days and then give it a try. I knocked mine over and got water inside the electrical housing. It was working better after a couple of days so I emptied it out again and let it dry for a week--just to be sure. It worked fine after that. Otherwise, you may need to contact the manufacturer.
1038504
The hot steam does not work again. This is my second unit. I am returning the steamer and buying something else.
904585
Your heater is broken. This happened to me as well. I've gone through a lot of steam cleaners, but this had the shortest life span.
907885
run water thru a couple of times when you first get it and make sure you are using distilled water. Wait till completely heated and a good stream of steam is coming out before placing infront of a client. Try using the ozone for a fuller stream of steam. I haven't had any problem with mine Check all conection are tight.
1585746
I have never tried to steam with it, just watch the temperature, make sure you don't set it too hight. Make sure the heating element is submerged in the water at all time, so that the element dose not burn out. Don't let the water steam away and expose the element. (It works great with a Turkey)
776392
Make sure the water reservoir is pushed down ALL THE WAY. I had mine pushed down and the steamer worked, but the pump wasn't getting any water. When my boyfriend tried to push down the water reservoir harder, the machine started working! Good luck!
2210420
Give the tank time to heat up. Keep squeezing the handle for the water to flow thru the hose p,then it will steam.