After I plug in the cord, the red light keeps on blinking. The wrap doesn't turn on or heat up. How can this be fixed?
921708
Might have to unplug the cord from the wrap as well as from the wall to reset. Thought I read that somewhere.
921709
Sounds defective if you have gone over the directions and this problem still persists I would return the item. My blanket only partially heats up. Personally I'm not impressed with this item.
921710
That'll happen if you first plug the cord into the wall before plugging the cord into the pad. Unplug everything, then plug the cord into the pad, then plug the cord into the wall. (And they insist that you not use an extension cord or strip. They say it might cause the unit to malfunction.)
921711
I have encountered the same problem ever since i received it, and it cannot be solved even after i unplugging everything. Should i just ship it back for refund?
921712
I also had this happen after months of use and thought I'd just used it to death. I came back to buy another one and tried this and it is working perfectly again! Just unplug everything. I let it sit for about 15 minutes (plugging it back in immediately did not work) and then plugged in the pad, and plugged the pad into the wall. No more blinking light, it turned right on and started heating up right away. Thanks for this tip! Hopefully it can help someone else, too!
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
1383596
Make sure that it is installed completely. The first time I put mine in, it did the same thing. It wasn't completely in the "slot" or whatever you want to call it. Open the side panel and re-insert the lamp. Make sure it fits snug. Also make sure to put the initial cover back on tightly. I didn't and the light just kept blinking.
1707000
Mine has never gotten warm, Im not convinced it was more than just a red light
504847
The only remedy I could recommend would be to get a new plug end & splice it onto the current cord. Of course, once you put electrical tape on it, the plug won't "roll" all the way back in.
1625252
I had the same issue. I found this video on YouTube which helped me out. Be careful not to pull the cord too far when starting. I pulled my daughters pull start all the way out the first time. :) Good luck!!
2031028
Unfortunately, I ordered this for a family member. Not working, though seller tried to go through various attempts to resolve issue.She sent it back and now I am waiting to hear results.Were I in your situation I would send it back for a refund. I am not impressed. NEVER ignore blinking lights w/electrical wires next to your body. Good luck.
577663
I have had mine a couple of months now, and the red charge light stays on all the time. Before you send theses back, consider plugging into another outlet in your house. Good Luck:))
1232110
Sounds vaguely familiar. If you press the button, does the light turn on at all? Have you tried removing the batteries, waiting a few moments, then reinstalling the batteries? If it's the problem I think it is, I think it's the light's circuitry going into a protection mode. When you charge the light, do you plug the charger cable into power source, then plug the mini-USB plug into the light? Or do you connect the light to the cable first, then connect the cable to a power source? If the former, then I suggest switching to the latter to avoid the problem. I suspect it's an issue of the powered cable touching part of the light it shouldn't if you're not inserting it "cleanly" into the charging port, tripping a protection mode.
534553
I have looked at the Use and Care Instructions to see if there was anything about the red light blinking and found nothing. I would suggest that you call the Germ Guard company and let them help you. 1-866-603-5900. Sorry I couldn't help you.
1772122
That is odd. Did you let it sit for a while? I remember blinking lights for sometime before the constant green light came on.I'd contact Amazon or the manufacturer to see if you can exchange it. Personally, I love mine and even gave one to my best friend for her birthday. I use DuraCell batteries.
1837520
Sounds like the cord or connecting device is not making good contact. The outlet may not be installed properly if this happens to all devices. The light comes on when the device is actually drawing current. If the light is blinking, the draw is intermittent, unless it is a faulty outlet. Try different devices. If they all have the irregular flashing light, then it is likely a faulty outlet or installation of the outlet. If some have a steady green light, then it is the device or cord that is causing the intermittent connection.
1323499
I dont have any problem at all. It should not blink. I wonder if there if short circuit due to moisture. Try to dry it up back panel and battery and you can use hair dryer to make it fast. Then close the lid tight
764362
I recently purchased this product but have not installed it yet . Right out of the box all the parts fit together and the light worked right off the bat ,before any charging . My pull switch works but is a little hard to pull it on or off . Maybe you need to but more pull into it ? The last resort is to return it .Good Luck
1251027
I don't know because the cord smoked out just as soon as the first plug in. I had to take it back. There must be a fuse to make the cable plug light up and that is what got blown. Try Sears or a home improvement place.
2281447
That is absolutely a faulty warmer, I'd get a functional replacement ASAP. Mine exhibits none of those characteristics when switched on.
526996
My red light goes off after about 20mins of charging I would contact seller and see what's they say.