Did you replace the battery?
936289
Yes. My battery was depleted after 1000 power cycles, and I went to Apple to replace the battery.
2131220
Did you change the code? If not, take the battery out and roll it in your hands. Replace and try again.
1605121
Perhaps the battery has been moved, maybe during delivery it was banged a few times. It really is a simple to use device. If it's new I would suggest to return it and buy a new one.
1682030
It's inside the back cover to the right of the battery? If it's not there, you should send it back & ask for a refund/replacement of the entire unit.
178830
Check your battery ,sounds like battery not properly connected...or dead/damaged.
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
1019573
Yes ,get a new battery,they don't have long shelf life Good luck and HAPPY NEW YEAR
933277
to speculate it appears your battery is defective.Hopefully,it is still under warrant
834107
Did you change the batteries? We had that happened twice and it is all fixed with new batteries.
1762853
Are you inserting the batteries correctly? If not contact Amazon to arrange to send it back for replacement. Mine works fine.
524243
Ours was no longer taking a charge, replaced the battery and now it works great!
1537144
When I took my old battery out it said BH5X on it. What did yours say? Maybe you got a dud or you phone is broken.
742056
My unit was shipped without the battery. Did you make sure it has a battery?
1088164
change the battery and try it again, and the battery has to be the same model
1634265
Yes, mine didn't work at all and I even got a new battery and still no good, am about to return it.
1197268
Interesting, actually mine did not turn on either, however, I just assumed mine was to replace the battery. Which I have not done yet. I have had mine for 6 months or so. Did you change the battery?
1300838
Unfortunately, I can't help on this one. After I received the new battery - ahead of schedule, I might add - I determined that it was not a battery failure which caused my cell phone to fail. It was the phone itself. Sorry I cannot help.