So what am I suppose to do with it. when It won't turn on after charging all day I have hit reset and nothing blank screen. I have not dropped it or gotten it wet. I purchased the Creative Zen M300 on Jan. 16, 2013
149204
If I were you I would send it back and buy a different model. The one I had was a piece of crap. I threw it out.
996875
I also bought one and my phone did not charge, nor did the desktop dock work when the 3.5 mm plug was inserted. I could return the part to Amazon for a refund, but not for exchange, so back it went. After posting my review, the seller contacted me and offered to replace the unit. I received it today and it works just fine.
62304
If it's new, make sure the brush head is firmly seated. If it has been on the charger for 24 hours and still won't turn on, it may be defective. If it isn't new, my best guess is that it has died. That's how both of mine have failed -- one day they just wouldn't turn on.
1764585
The charging light in mine actually didn't work, so I tried turn it. Since in had a battery in it I cound send it through the mail. I contacted AMAZON and they sent me a new. The new one works perfect....
1388105
I purchased it on line a couple of years ago. I used it once, when the battery went dead I put it on the charger but it didn't charge or the charger is bad. It hasn't worked to this day. Does anybody know what is wrong with it! Please let me know.
587403
I called the Samsung company, and he told me to keep it plugged in the wall, and eventually it was a steady light and it started to charge. I let it charge for a while and it was totally charged. So try this before you go out and buy a new battery.
2093420
Have you tried the reset button? It's a little pin hole on the bottom. Also as weird as it may sound I've removed and replaced the SD card when having various issues with mine including not taking a charge or coming on and things worked fine after that. Makes no sense to me but that has worked.Goes with out saying but are you sure the charger is still working?
2276030
I had seen similar postings but have had no issues. I replaced the battery in my daughter's Zen and she uses it frequently and has had no issues.
917596
I had trouble with mine not charging as well. Contact the seller and exchange it.
2224901
Charge it overnight using the USB cable with the smaller connector plugged into the cube and the USB end plugged into power source. If it still only play for a little bit after charging over night then you may have a defective battery.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
2013698
Make sure its fully charged. I only figures this out after testing it out and seeing very short videos of the test. I know there has been some complaints of malfunctioning, but mine works fine.
2072669
mine won't even turn on. I don't know if the indicator light is just weak or what but right now its doa. and what do you do when the battery runs out?
444657
Mine was working immediately after charging. You might need to replace yours.
1248684
It has an issue. You cannot allow it to fully charge. If it is then the entire screen goes blank and you cannot do any thing unless the charge comes down. It works fine if it is partially charged.
456037
Mine won't charge anymore either. I think the product may be defective. How are you charging your device?
1386129
Hi. Yes it has a black screen that never turns on even if you charge it completely :(