Why are there dirty pieces of scrap foam inside my new Hotel Comfort Pillow?
927991
man, i have bought 8 of them and i have not had anything like that in any of them. if you got it from amazon, i would send it back.
925197
Not sure what bad smell others are talking about, I have not had that experience. Both my pillows are fine, and have no smell, however, when I want an oder out of something I put it in a garbage bag with a bunch of baking soda poured in it and leave it for 3 days, then check it. If I wash something I use vinegar to take smells out. And, yes I've washed down before, the trick is getting it dry. I hang it on the line all day, and it must be a fairly hot day or it won't dry.
948823
The information with the pillow says to take the zippered cover off and wash. The pillow itself can only be spot cleaned with mild soap and water. Do not immerse the pillow in water, this breaks down the foam.
1904763
It is small chucks of memory gel foam, packed inside a case. The pillow I have feels like a memory foam pillow, but is looser than the single piece foam pillows. It's not too cool for me, perhaps the shredded filling allows better air circulation? Before I bought another pillow, though, I would probably buy an inner zipper case and cut the existing foam into small pieces, and stuff those in the zipper case. Make your own shredded memory foam pillow.
152065
I don't know. I haven't had it long enough to require cleaning. Like someone else mentioned, I keep double pillow cases on it and so far it is clean. Suggest eHow or other sites that specialize in How-to questions like this. That's probably what I'll do when I need to find out for myself.
1584338
Hello! If you are talking about the foam that you can see when you look inside from the front of the unit, no, that belongs in there. I wondered the same thing when I first noticed it since it looks almost like packing material! Leave it in, plug it in, and cool down! I bought the Arctic King last year and I love it. I hope this helps!
1296941
I have never washed my pillows because of the bamboo cover can be removed and washed. The pillow itself is very heavy and the weight of it wet is one thing that makes me think it would be hard on a washer.. Also the foam is made in China so a lumpy bumpy pillow after laundry is on my mind.
890121
These pillows are filled with shredded memory foam. In my opinion because of this, it is much more comfortable to sleep on than the solid foam. I have bought several of these pillows, so I have spares,that's how great they are!
430965
If the pillow ships with the foam, pre-blended with the hulls, how do you separate the foam from the hulls if you do not want to use the foam?
1134637
Hi Marilyn, All foam products will have a very temporary and light "new foam smell" as with many new materials. We recommend removing the zippered cover and letting the foam open air for a few hours if you have sensitivity to smell. We will gladly accept returns which have any defects.
362848
These are the instructions from the Cabeau FAQ section about washing the pillow:Yes. The cover is removable and machine washable and the memory foam can be surface cleaned by hand. To wash the cover, open the zipper on the back to remove the memory foam pillow and machine wash the cover on gentle, cold cycle.
1584802
If I remember correctly, it can only be spot cleaned... not put in the washer. I must say my grandchildren told me love their pillows... and then they can fold it up with the Velcro fastener, to look like a plush toy. LJK
1638143
There is a smell, but I think it's from the actual buckwheat hulls. I didn't care for smell, but it tends to dissipate in time. That aside, I didn't care for the feel or weight of the pillow.
1245399
Mine aren't dirty enough to warrant a cleaning. Suggest send it back to manufacturer or buy a new one (doubt they take trade-ins, eh...)
1641015
There is a zippered case around the foam, however I use an extra large pillow case over that.
468290
I haven't noticed this at all with mine. My guess would be that your sheets or sleepwear is made of would be the culprit. The pillow cover is probably mostly/all polyester (I don't have the tag in front of me to look) If your sheets or sleepwear is also polyester the chance for static build up is fairly high. Your options are to replace the pillow cover with something all cotton, replace your sheets with something 100% cotton or try washing the pillow cover with some fabric softener to see if it helps reduce the static. Good luck!
2144372
I put a mattress pad on it. It will keep the foam clean longer. I suppose you wouldn't have to. But I do