There is a powdery black substance on the underside that comes off when drying the skillet, even after repeated washings. What is that stuff?
945737
Tina I don't know what that would be. I've never had that problem, but I would definitely call the manufacturer and let them know about it. That is really strange. Sorry I couldn't help you. How long have you had the skillet? Can you return it?
945738
I never have that problem. I do not wash the underside. I wash the inside I cooked on. I love mine and use it often.
945739
I never experienced a powdery black substance rubbing off from the underside when drying the skillet. I love this product. I bought it for work (I'm a food/product demonstrator) and I use the skillet at home too. As a matter of fact I'm using the skillet Thursday for a demo.
945740
My skillet didn't work out of the box - never had a chance to use it much less wash it ! Whatever it is - must not be good - don't let it get into your food!
945741
it is from the filament. you should not be putting the underside in water. try to only wash the part that you cooked in and try to avoid getting the filaments wet. It will prolong the life if the skillet. If a little water gets on the underside of mine, I just let it air dry.. but the powdery stuff underneath it is normal.
1941605
Did you season it first with some spray Pam etc.. a high heat oil like canolla. it fills in the irregularities in the surface. Also since you have used it already try using Pam first for a while. When cooking do not put your heat as high as you did for your old pans For Cleaning: wipe out with a paper towel when still warm not hot with warm soapy water. Do not immerse in cold water when hot
976072
I wish I could help, but I've only had mine for three years. I can tell you that the inside coating still looks new: nothing sticks to them. The silver on the outside is dis colored....more of a tarnished silver look - but only where my gas flame touches the pan. (I cook 1-3 times daily so they get LOTS of use.) The silver sides and handle are shiny and new looking. I've even purchased more of these pans! (14 inch skillet and the griddle). All in all, three years into my investment and I'm still thrilled with these pans.
433526
If its something stuck on I will scrub with a scouring pad or heat it up with some water in it and it'll come off. Then once dry oil it up and I store it in my stove.
96820
i just cooked fried rice with this wok and I had black bits come off! I can see lighter metal where the black come off. I don't know how that's possible for cast iron.
1685523
I got rid of it due to rusting. I've heard that correctly seasoning it with oil can help, but I was unable to do so.
188516
Cuisinart themselves say this pan has a lifetime warranty: https://www.cuisinart.com/products/cookware/GreenGourmet/skillets_green/gg22-20.htmlIf you are getting sticking, it is a sign the pan needs to be re-seasoned. Scrub it out while warm exceedingly well to remove all residue. Then lightly oil the pan with a little clear vegetable oil on a paper towel. Put the pan on the stove on medium heat until the oil seems to disappear (again, use the absolute bare minimum of oil here.) That should season the pan and make it slick as new again.
1468217
I haven't noticed that kind of smell with this pan. Hmmm...not sure if there's a chemical reaction to certain foods with iron. Or maybe my sense of smell has declined. I clean the skillet with the chain mail scrubber and lightly re-oil the pan after each use. I'm not sure what else to suggest.
1454839
On the inside or outside. Mine is kinda that way on the outside. Did you wash and reseason it! I recommended doing that! If still feels odd, I'd ask for a replacement. I bought three of these, 2 as gifts and mine are smooth on the inside cooking surface
617787
I checked the skillet we bought several months ago ---- it would appear to be a rubberized coating over a polished aluminum handle. Without doubt , the best skillet we have bought ever!!
768635
Just received my skillet today. It cannot be submerged but, if you do a good job of seasoning it, you'll be able to rinse and wipe it clean very easily. It gets very hot, so use silicone tools and don't cook on high. Perfect little pan!
393264
I can't tell you. I checked the skillet for markings but there is nothing. The packaging is long gone. Sorry.
1876455
I have that when I use salt, etc. especially when I cook beans, that my pans leave a white sorta stain in the bottom too. This does come out though with a little extra washing. I usually don't worry about it because it will usually go away the next time I use it. Does not affect the taste of food.
249889
Not black paint. It is some edible oil. Seasoning the pan is curing it. When my wok arrived, I washed it strongly with soap and hot water, dried it with a paper towel or two, and then seasoned it with canola oil in the oven for a few hours at 325. I then let it cool and smeared Crisco on it for a second coating and let it cure the same as with the canola. I do not have any coating coming off with my foods. Unseasoned pans need some coating on them when shipped so they do not rust.
2125226
Never had that issue.....sorry, maybe it was from your ingredients or how you may've washed it?
840674
I thought the same thing, but it is non-stick. It's silver instead of the traditional black. You will see when you clean up the pan how easy stuff comes off.
78009
Hi Margaret: I have not experienced or at least, noticed what you are seeing. It sounds as if you are getting some stone-on-stone abrasion with the granite. My set is currently at home in New Zealand and I am at my other home in France where I have a high-fired ceramic set, however, as soon as I return to New Zealand I will check mine and get back to you. I rinse mine under warm water, dry it and then rub a little olive oil into it rather than putting it into the dishwasher. Also, I use mine mostly for things like ginger, garlic and spices, adding a little olive oil for lubrication.