I want to remove the flosser but it will not budge from the shower spout. How am I supposed to do this?
926380
I have no interest in taking mine off, but it seems you would just remove the shower head and twist off the flosser. The person who installed mine used some pipe tape to be sure it didn't leak and that also should help with removal. I am surprised there is difficult with removal. Not much help, but that's all I can figure out. Unless you hate the product or are moving and want to take it with you, why are you removing it? the suggestion to use two channel lock pliers makes sense to me.
1400259
Use a black plastic spudger like you use to open phones and tablets. Hook the cup over the first retaining flange, then use the spudger at the dips (where the flanges aren't) to ease the cup over the remaining three flanges. if you don't have a spudger get a few. They're real cheap on a well known auction site, and handy for all kinds of little things.
772735
Hello Heidi; Look at the soap container, it has a blue sleeve on it. Above the blue sleeve is a white cap. Unscrew this white cap until it comes off. It might be a bit tight in the beginning so you might want to use something with grip to turn it without slipping. Do not jerk the cap off as the siphon is attached to it. Once open, fill the container with your soap/shampoo of choice and screw the cap back on tight enough so it won't leak but not so tight you will have difficulty unscrewing it the next time. Make sure that the siphon goes back where it belongs. Keep in mind that the soap is dispensed only from the front spray. I hope this helps :) Hello Heidi; Look at the soap container, it has a blue sleeve on it. Above the blue sleeve is a white cap. Unscrew this white cap until it comes off. It might be a bit tight in the beginning so you might want to use something with grip to turn it without slipping. Do not jerk the cap off as the siphon is attached to it. Once open, fill the container with your soap/shampoo of choice and screw the cap back on tight enough so it won't leak but not so tight you will have difficulty unscrewing it the next time. Make sure that the siphon goes back where it belongs. Keep in mind that the soap is... » Read More Hello Heidi; Look at the soap container, it has a blue sleeve on it. Above the blue sleeve is a white cap. Unscrew this white cap until it comes off. It might be a bit tight in the beginning so you might want to use something with grip to turn it without slipping. Do not jerk the cap off as the siphon is attached to it. Once open, fill the container with your soap/shampoo of choice and screw the cap back on tight enough so it won't leak but not so tight you will have difficulty unscrewing it the next time. Make sure that the siphon goes back where it belongs. Keep in mind that the soap is dispensed only from the front spray. I hope this helps :) « Show Less
1005676
What if you want to remove the unit from the wall? I hope that there are some directions for removing so it doesn't destroy the shower wall....
1504609
I did not open from the top but I broke the perforated line in the back in order to remove the floss container. Hope this helps!
626994
There is a set screw under the spout. Just unscrew it so that you can pull the spout toward you.
626991
Look on the underside of the spout. There will be a small hole to unscrew some type of screw. Loosen the screw then turn the spout to the right.
337367
Just slide them off the shower rod is easiest, if you have a tension rod. Hope that helps.
435582
Mine had did that also. I moved it away from the shower but at the end of the shower head and every time I use it I push the plastic holder in so the suction is stronger. Hope that works for you.
449938
Yes, I have done this twice. It is a little harder to remove the tank than other products, but this has made my daily use easier. Maybe it was designed this way.So far, this is the BEST water flosser on the market. I have used 4 waterpiks model 100 and quite a few other models. None of the others is as effective and reliable as Matwave V-20G. I am very pleased with it.
2190365
Take a tip from my Scotch Mounting Tape instructions. It's a different product, but I imagine the advice would still work: "Use a piece of dental floss or wire, held tautly between two hands. Pull back and forth, to split the foam, and release the mounted object. Remove the remaining material with citrus cleanser (after testing in an inconspicuous location)."
756236
it is just stuck. turn it hard or put it in a vise if needed. you wont hurt it. will come off.
1610101
There's a small notch right below the brush head that you're supposed to push/hold down and pull off the brush head. Your tooth brush should have came with a small plastic piece for this that you lay against the tooth brush and press. If you don't have that piece you can use something to push that little notch down. Hope that helps.
1824937
I have a very thin brush that works great on it. Before that, I used long q-tips. If neither one is around, try rolling up a paper towel real thin, and pull that carefully through the spout.
1139859
I called their customer service and they said the flow regulator that can be removed is the bright red piece, with a black o-ring in it, behind the shower head (where the big head connects to the arm). There was no white piece in front of it for me. It was difficult to remove. They suggested tweezers or a pen, but ultimately I used a sharp tool in my toolkit that gripped it well and popped it out. A large black rubber ring came out first which might have helped, and I put that back in afterwards, as well as a small metal thing that I didn't put back in. Good luck!
1092476
There is no release mechanism on the unit as far as I can tell. I just kinda wiggle it back and forth and pull until it slides off. Unless I'm missing something. : )
1465908
I use a toothbrush, hot water, and if necessary a little soap, and rinse well. Both ends come off on mine.