Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is marginally better, if you put it in your pocket while you are listening to it and move around too much, the headphones are not touching the "perfect" spot on the jack and you can't hear anything. I have tried many, many different headphones and still have the problem. Anyone else experiencing this? Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is... » Read More Problem with headphone jack - any movement and you can't hear anything I have returned my Nano once, the head phone jack did not hold the headphones, they fell right out. The replacement is marginally better, if you put it in your pocket while you are listening to it and move around too much, the headphones are not touching the "perfect" spot on the jack and you can't hear anything. I have tried many, many different headphones and still have the problem. Anyone else experiencing this? « Show Less
519599
I am on my second one now, and it is still that way! I'm going to try to return it AGAIN and maybe get a different ipod. I wish I knew what else to do!
519600
happened o me and took it to the Apple store. The Genius Bar technician took it into the back room and with a tweezers removed a bunch of lint from the jack port hole. It works again like a charm and didn't cost anything... try it!
865
Yes, but I thought I was just going deaf--I'm older probably, at 68, and enjoy listening to my iPodTouch for audiobooks, and it is frustrating to have the sound only periodically when you are listening to a good story. I am sorry to hear that the problem isn't me, but the product.
519601
I have/had a 4th generation nano and the same thing happened. I called for support and was told that the headphone socket needed to be replaced. I found detailed repair videos on youtube and everything else I needed EXCEPT the part. The part was discontinued and I've not been able to find it. However, it is my understanding that if you bring your ipod into an apple store that they can/will replace the part for something like $80.00
1153932
hey there! ya, i was about to write a follow up. i got an insanely nice woman on the phone at AT support (found the # on the website) and she sent me a replacement cable for free. kind of amazing really. i would expect to pay at least the shipping if it hapens again. it kind of feels like i got another Xmas present because i wouldve had to buy a new set of headphones if i hadnt found a replacement cable. AT has won itself a loyal customer.
1967412
I don't know. Is the earphone connection loose? I figured out that the newer ones have strange earphone jacks. YOu have to push the connector in really hard, seems like you might break it, to get it seated correctly. ON the way there, you may get sound out of only one side, or no sound. When you move, the movement of the earphone may be causing the sound to cut out. However, when it is firmly seated in the correct place, it plays correctly out of both earphones. It loosens up over time. Contact Sansa if that doesn't work. they have great customer support.
884137
It mostly works. Every other time when I switch from video to music it gets 'silent'. i.e. iPhone will show that it is still using MW600 as sound output, but no sound is coming out of headphones.Also, sound volume is not that hight.
2283513
Be sure that the headphone really is plugged in all the way. Athough I purchased the Ubuntu version, the hardware is identical. I noticed that it requires a bit more force to plug in the headphone than I expected, so the first couple of times, I got no audio, because I wan't really plugged in. If you still get no audio, that may be a product defect. In that case, contact Amazon or ASUS for exchange or warranty.
587011
If you're still hearing sound from the nano's internal speaker, that would tell me that the connection has not been made. Once it's connected, the internal speaker is disabled.
1256337
I don't have a Nano, 7th generation but looking at the specifications the audio connection is 3.5mm, the same diameter as the JVC 160A. The big difference is the Nano is Monaural(single channel), and the JVC is Stereo(Left and Right channels). You may not get any sound or you may only get sound in either the left or right side(ear), depending on if and where the contacts touch. If you've already have these headphones and really want to use them monaural(single channel), you may be able to get an adapter at Radio Shack or other big electronic parts store that would work. 3.5mm stereo to 3.5mm monaural. Good Luck, hope this helped.
1199153
Hi Kathryn K. My headphones worked well for about 6 months. Then left side start being mute, if I want to hear from it, than I have to tap it few times and then it works for a while and then it will mute itself again. To expensive for these kind of problems. But I guess it is to late to do something about it.
2263972
Only used it on my iPod nano and android phone. No issues while using the headphones with either devices. I returned it because of the sound quality
592942
I have not had problems with my ipod nano or my nexus 4. It is important to note I rarely use them on anything other than my nano. I use them daily for that purpose and have logged hundreds of miles with zero issues. I would buy another of these in a heartbeat.
188528
My headphone never worked right out of the box. I have to say that I opened the wrapping after 1 year I purchased it. So I did not even have the warrantee covering anymore and even if it was brand new Plantronics did not do anything about. I will not buy anything from them. If you do good luck!
1968357
I've tried both an ordinary headphone and a cellphone combined microphone/headphone. For the latter, the microphone is always recognized but the headphone doesn't always work (i.e. laptop continues using the external speakers). The same problem for ordinary headphone, sometimes it is recognized, sometimes not. It's the only irritating issue with this laptop, of course I'm not sure if I should use a specific type of headphone on this new jack.
444384
I had problems with my headphones jack about 11 months after I got my Zen Touch. But considering I dropped mine at least once a week during those 11 months, I can say that those problems were probably my fault ^^;
404137
My experience is very different. Maybe my pair is defective but I could barely hear any music over the mower. I was hoping to listen to audio pod casts while mowing but after turning on the mower, I quickly realized that was completely out of the question. The headphones seem to limit outside noise pretty well and turned up I could hear every blade of grass as I walked across the lawn. However, it didn't let me increase the volume of my music independent of the outside mower noise. Volume increases from my Galaxy Not3 3 was ignored. One volume adjustment wheel on the headphones and it reproduced all the outside noise and my music at the same volume. i don't understand how the others had a good result. My experience is very different. Maybe my pair is defective but I could barely hear any music over the mower. I was hoping to listen to audio pod casts while mowing but after turning on the mower, I quickly realized that was completely out of the question. The headphones seem to limit outside noise pretty well and turned up I could hear every blade of grass as I walked across the lawn. However, it didn't let me increase the volume of my music independent of the outside mower noise. Volume increases from my Galaxy Not3 3 was ignored. One volume adjustment wheel on the headphones and it... » Read More My experience is very different. Maybe my pair is defective but I could barely hear any music over the mower. I was hoping to listen to audio pod casts while mowing but after turning on the mower, I quickly realized that was completely out of the question. The headphones seem to limit outside noise pretty well and turned up I could hear every blade of grass as I walked across the lawn. However, it didn't let me increase the volume of my music independent of the outside mower noise. Volume increases from my Galaxy Not3 3 was ignored. One volume adjustment wheel on the headphones and it reproduced all the outside noise and my music at the same volume. i don't understand how the others had a good result. « Show Less
2023318
I'd like to know the same. It happened to me exactly you described and my headphone only plays on one side and it's very disturbing to have to fixed it every other stroke.If you find that out let me know. TksClaudia
2283512
Be sure that the headphone really is plugged in all the way. Athough I purchased the Ubuntu version, the hardware is identical. I noticed that it requires a bit more force to plug in the headphone than I expected, so the first couple of times, I got no audio, because I wan't really plugged in.If you still get no audio, that may be a product defect. In that case, contact Amazon or ASUS for exchange or warranty.
1748753
I contacted Sony, there were no reports of problems with sound!???? So I pointed out that there were many people having issues, but the only recourse is to send it in under warranty to see if they can fix it - even though it's a design issue, in my opinion.