Hi. I ordered 2 cans on Jan. 6th. Package was damaged. Reordered 2 today. Can I expect better packing this time?
926158
If you mean not dented, probably not! I have ordered 3 of them , from 2 different stores on amazon, and they are all three slightly dented. Everything else was fine,quite delicious, but all dented. I wonder if they mail the dented ones and keep the nice ones for the store shelves??
926159
Both of my cans arrived in perfect condition. Hopefully, yours will too. It's worth the wait!
926160
No. I ordered and got a damaged, open can recently. The company didn't refund me. They said it was Amazons fault.
392391
I will have to check the packaging. I can let you know tomorrow or this evening after I get off from work.
115498
Would you like to receive them packed in a box melted , or packed in a cooler with frozen packs , shipped priority 2day mail to be received firm and in great condition. If you want them the 1st way, make a note when ordering and we will work out a partial refund to accomodate you being a servant of money instead of visa versa.
1035250
The cans from my latest order (a couple of months ago) are all dated "Best by Sept. 2017", which means that they are actually good beyond that...so I have no concerns there. Hope this helps!
2101173
I ordered 2 and received them in a few days. Went back to order 3 more after I was sure these were good cans and they were on Back-order. I had amazon email me when it became available again and it took a few weeks until they were available again. It seems they go on back order right before and after every major weather event.
1186154
I received a damaged tank. The surface on the out-let had a dent. I called the vendor. After seeing a photo of the damage they sent me an undamaged tank and a prepaid sticker for the return of the damaged tank. They were very efficient correcting the problem. You don't have to worry. Me second tank was received without any damages. You might think the shipping packing is marginal but it seems to work most of the times. OK, that gave me a delay in using the tank but that's only "problem" I had.
798338
Packing/shipping was perfect. It came as a box, within a box, within a box, surrounded by bubble wrap. I wouldn't worry about it being damaged. Amazon's CS is top notch, anyway, and would definitely help you out in the unlikely chance that something does happen.
593788
I did not have any issues with packaging or damage. I'll try and post a picture if the packaged product.
2103813
I ordered two and they both shipped in collapsible form. As long as they are consistent in their packaging I would expect it to arrive the same way for you.
1636250
I placed my order on July 24, 2013 and received it on July 26, 2013. The expiration date was 04/06/15 on the cans. They are not long term storage if that is what you are looking for. For short term supplies they would do very well. I hope this has helped you.
1250857
I ordered two, and they were great. Sorry yours was not. The packaging might have been open.Sue D
1349327
Mine arrived in perfect shape. That would be the carrier if they are crushed. Btw, thanks for reminding me, it time to change mine. :o)
916896
Good morning, CC. Any reports of damaged shipments have been forwarded to the proper department. We have not heard of any recent reports of damage to this item during shipping. I hope you find this information helpful. Adreanna, Plow & Hearth Customer Service
508137
It depends on the seller. The first order I placed, the container was not sealed and leaked inside the shipping box. The second container I received came in a sealed plastic bag.
1979538
Sorry I can't answer that. I can say I ordered it twice and it was great both times- I had to hide a few cans for myself because everyone kept going after it!
1345278
I don't think it's your responsibility to repackage just as you received it. Instead, get a cheap plastic cover and the shipping guys should take it as is. I may be totally incorrect here, but my answer comes from a October chat with Amazon customer service.
1121019
Your doing better than I did. Mine never arrived, said damaged in shipment. I did get a refund thru A-Z guarantee but will stay clear of these folks.