our chair no longer "locks" with the seat height adjustment, is there a warranty?
908644
Hi J.Pearson! Thank you for your inquiry! Manufacturer has 2 year parts warranty. They are able to ship any part needed to fix an issue. Aiste BisonOffice
1517884
I bought this chair for a friend and she has had several problems with it not working properly. I urged her to return it but she did not want to bother. I think most of the lift chairs have a lifetime warranty on the lift mechanism but the problems are always with the frame. I have not had any better luck with another brand that I paid $1300+ for. I'm fortunate that I have sons who are carpenters and they have been able to keep mine going. Sorry I can't be more help. If I were going to purchase it again, I would buy the warranty they sell with it.
966461
Peggy,I haven't tried to adjust the height as it was fine right out of the box. It does appear to be adjustable but not sure of the range. As others noted, it is not soft but I love how stable it feels (I'm a big guy) and it is one of the best business chairs I've ever owned.
701082
there is no way to adjust the chair. I guess new holes could be drilled but I have no idea what that would do to the stability of the chair.
401804
I have had this happen a couple of times, thinking it was broken. However, there are two things you can do. First, just twist the chair's frame a little to loosen things up. Also, for a long term solution, spray some WD-40 on and down the tubes that normally slide the seat up and down. The tubes just got a little twisted and have a lot of friction inside the other tubes - add lubrication. Good Luck!
423719
It definitely IS adjustable; if yours isn't you're either doing something wrong or the mechanism is defective. I've had two of these chairs - the mechanism has not been a prob.
1887484
The chair seat does not adjust for height. Only the leg/feet pieces height adjust for person's leg length.
1332288
I do believe that the chair is adjustable....Please contact the manufacturer.............
1936211
I had a problem with the straps and emailed Keekaroo directly (http://www.keekaroo.com/). The chair was new so they sent me straps free of charge right away. I would think if your chair isn't under warranty (which is 5 years) you could buy the straps from them.
1795650
Height adjustments are pre-set/pre-drilled. Don't have a yardstick handy to give you measurements, I can say very unscientifically (but relatively comfortably) that the lowest setting is slightly higher than a standard chair (at least the ones I have around me), and it has 3 additional settings that make it go higher. The lowest setting is fine for me (I am about 6'2").
726567
I am 6'9" and 330 lbs. I bought this chair 2 years ago and loved it until the gas cylinder failed, converting this into a low-rider. I tried to replace the cylinder myself using a "universal" cylinder; that failed; so I bought this chair a second time. The gas cylinder has again failed after one year. I love the chair, just wish I could find it with a non-adjustable post in lieu of the gas cylinder as I have no need to lower the chair. Really comfortable, though...
59287
The holes for the screws allows you to adjust it (move it out or in) by about half (0.5) inch on each side - so maybe 1 inch in all. However my particular chair has a problem - which unfortunately started after the time I could return the chair (about 3+ months after I owned it). It just randomly starts going down while sitting on it - without you touching the handles. I adjust it up, and after sitting on it for sometime it starts dropping again. I can't figure out how to fix it unfortunately.
2206203
I was just able to adjust mine to 16". The only difficulties I've found with the chair is that the seat tilts slightly down in front and the up and down lever is sticky. I used to have nice chairs at my work place (retired now) with all kinds of adjustments that worked smoothly. This is a cheap chair, but is serviceable.
1404311
I'm sorry, my husband took at apart and exchanged parts with other chairs. The height range was depicted with the information advertised when I bought it.
1487692
I haven't had a problem with mine and haven't looked at the mechanism that adjusts it. But, here is a link to a CMM1200 that might help you http://www.fixya.com/support/t13893004-repair_height_adjustment_cmm1200
37464
i was able to return my chair after I had it for 90 days.. Amazon Replaced it for me free of cost. The replacement we received has been very reliable and I have no complaints. As for the Manufactures Warranty I am not sure,, you may need to contact the maker of the Chair so they can answer your question(s) that you may have .
1181896
If the back does not fit in the slot, the chair might have been damaged in shipment. I had the same issue and tried to get the part replaced. No luck dealing with manufacturer. (although the documents state to not contact seller and to contact Manhattan Comfort directly. You might find going through Amazon is quicker and less troublesome.)