where can i buy replacement poles
916797
Yeah, you have to call the manufacturer. You can find the number online at Eureka tents. The tent poles are not substantial enough for the tent. Mine broke during the second season. First the back one and then the front. You could order thicker tent poles ($$) or use a sleeve at the pitch point to take the stress off the pole. The sleeve is bigger than the poles and slides over to where you want to leave it. Best to tape it in place.
916798
Go to the manufacturer's web site. There is a customer service number listed there. I called them after first emailing them about a tent pole that broke during the first time the tent was used. I have never received a response to that email. However, upon calling them, I was rewarded with friendly and efficient customer service. The replacement tent poles are on backorder and I am to receive one asap.
916799
I had to go to the manufacturer. They were very good about it. I am on my second one
916800
Try their website. or even amazon might have them. or you can just buy the tent poles and cut sections off to make them the correct size
916801
mine broke too.so I just called Eureka and gave me replacements, with no hassel
916802
Don't even bother getting factory replacements. they will just break again. Go to http://tentpoletechnologies.com/ and tell them you want replacement ALUMINUM poles for a Solitaire. They will ask you to specify what year. I did this. Cost $50 but worth it since factory replacement poles are $30. The aluminum ones are very nice and come precurved.
2038147
Home depot and might try lowes. Make sure you have the tip size example .035
705836
Hi Sandra, we purchased ours at Home Depot. I don't know if that is an option for you, if it's not let me know and I'll do more research.
1517975
As far as I know, OXO does not sell replacement parts. However they sent me a free shelf holder that had cracked when I contact customer service at oxo.com. I do wish they sold replacement parts since the pole will likely last for years and years while the plastic parts wear out!
777013
Replacement parts are available directly from Woodlink. Look them up on the internet. They are very helpful. All you need is the model name and number.
1558629
I have not needed a replacement, but I have found similar tips at Lowe's or Home Depot. Take your stick in with you and ask a sales person to help. Jim
379556
I tried calling the company for replacement parts since our tent took flight after our party with a freak windstorm that bent two of the poles. Customer service stated that they would check their warehouse for extra replacement parts, and then never got back to me. Perhaps if you are on them constantly you will get some more response than I did.
2234470
Please contact your distributor who sold you the item for a replacement pole, if available. Otherwise, please contact the manufacturer: Kittrich Corporation (714) 736-1000
600239
Sorry, I do not know if you could buy poles separate, that is something you would need to contact Shelter Logic about.You could measure the diameter of the poles and check to see if anything comes close to fitting at your local hardware store.
1345922
I may have one for you as I looked to replace damaged connectors ... couldn't locate any .... so bought a new 10 x 20 last year....Poles have a length and Diameter and a Letter code .... so be specific and I'll see if I have a spare for you .... Tom Drew
962046
Bought one on Amazon to replace one that got broken....... Originally I bought all of mine at Home Depot but I'm sure Lowes carries them too.....actually they are near the same price I believe..... It was just convenient Buying it on Amazon......
807108
Tent Pole Technologies will make any size you need. Also check the Rio site for customer service. And Amazon carries replacement parts.
151416
Shirley B. You should be able to find replacement parts for your trekking poles here http://www.pacemakerstix.com/collections/pole-accessories
1467474
I replaced mine with camping tent poles. I cut the elastic cord and cut the sections to fit over the existing poles to the size I needed ... Might be a workable solution using them . Cheapest replacement poles were at K Mart, camping section .hope that helps.
1422278
I would try the manufacturer - sometimes they have them available. Good luck.
632490
I would actually like to know where to buy the poles as well. When I purchased the net I just assumed the poles came with it.
292961
I do not have replacement parts. However you can use Electrical EMT Conduit with slight modification to fix bent or missing poles.