Is this model discontinued? The software referenced in the packaging is no longer offered, doesn't work with Plantronics Hub.
934024
The only information we have on this item.( Product Description) If you need more information on this item Please feel free to contact the manufacture for more detail.
59181
I had this exact problem with other BT headsets in the past.If deleting & re-pairing doesn't work, try installing a different bluetooth (drivers) stack-- usb adapters usually load windows standard drivers, but there are better ones out there.I had luck with WidComm also BlueSoleil drivers(which can simultaneously connect with your cell & pc. you can then take calls & dial out cell calls thru your pc -- great for recording etc)Anyways, most of these are readily available if you google & often available on manufacturer websites (hp, lenovo, etc)Got mine workinGood luck with yoursI am using my original halos with a cheapo 2.0 BT usb adapter I got for $1 w/free shipping too !! I had this exact problem with other BT headsets in the past.If deleting & re-pairing doesn't work, try installing a different bluetooth (drivers) stack-- usb adapters usually load windows standard drivers, but there are better ones out there.I had luck with WidComm also BlueSoleil drivers(which can simultaneously connect with your cell & pc. you can then take calls & dial out cell calls thru your pc -- great for recording etc)Anyways, most of these are readily available if you google & often available on manufacturer websites (hp, lenovo, etc)Got... » Read More I had this exact problem with other BT headsets in the past.If deleting & re-pairing doesn't work, try installing a different bluetooth (drivers) stack-- usb adapters usually load windows standard drivers, but there are better ones out there.I had luck with WidComm also BlueSoleil drivers(which can simultaneously connect with your cell & pc. you can then take calls & dial out cell calls thru your pc -- great for recording etc)Anyways, most of these are readily available if you google & often available on manufacturer websites (hp, lenovo, etc)Got mine workinGood luck with yoursI am using my original halos with a cheapo 2.0 BT usb adapter I got for $1 w/free shipping too !! « Show Less
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Just keep looking on ebay. That's what I had to do! Another great product discontinued for no apparent reason!
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Newegg is ignoring the release date and selling them. There are 5 reviews up there if you wish to read them. I bought a pair and I'm pretty happy with them but the 7.1 drivers aren't available yet (probably the reason for the delay). They just install as USB Stereo headset at the moment. Bluetooth sounds pretty good on my phone (but still bluetooth). The PS3 ones cut out a lot over bluetooth attached to my Surface but these ones are better (although I still use the USB because it's better than bluetooth).
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I received the NOT bluetooth enabled even after the 2 rounds of exchange. Mine was supposed to be fulfill by Amazon and they said this is a special case that item does not meet the specification and it was under investigation in Sep-13. They could not fulfill me with a bluetooth Klipsch white headphone as the item was under investigation and in the end they refund me the full amount.It was a frustrating experience. Till now, Amazon still sent me this email to ask me to answer/comment assuming that I have the Headphone, what a joke.
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The faulty ones are the old version which jawbone has now solved the problem and released end of 2012 again . Thats why they havent been available for the past year.
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Same answer as Mr. Muhn provided. PS ... I no longer use mine because of the cost of having to replace the expensive batteries very often,, and also that the other person can't hear you until some time after the other has stopped talking. Plantronics has discontinued this product, probably for these reasons.
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For future firmware upgrades. AFAIK there hasn't been any released on SteelSeries' website.http://steelseries.com/support/downloads#audioFor the record, you can't connect the headset via USB directly to PC for wired audio.
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Bess D., I found a Plantronics headset that works. You have to find one that fits in the headset jack. I tried several others that plugged into the handset jack--none of them worked. The one that has worked, although it isn't the best sound quality, is Plantronics M214C Headset with Adjustable Volume.
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Sorry, don't know the answer to this one. However, Plantronics' techs are not that difficult to get hold of, and they are very helpful.
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I think it's more the fact that these appear to be discontinued by Logitech. At least, they're certainly not advertizing it on their site anymore.
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What is VOIP you using? Did you ever try changing the Bluetooth profile? If they work with Skype, I think they should work with others.
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Hi Ken, we haven't but I would suggest giving Plantronics tech support a call and they would be able to find out for sure. 1-800-544-4660
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Yes it works with both. Just need to download the latest firmware / software from the plantronics site
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i don't know, we have a different model. call plantronics cust support # and they can tell you. they're great!
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That is one of the main reasons I returned mine; constant disconnections and didn't work well with an iPhone. It also really lacked midrange. I next got the new Plantronics sports one (can't remember name and model, but they come in blue and green), and it's been wonderful.
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The headset did not come with separate software. if there is a software, it is within the headset or in your item operating system. mine is connected to my desktop, netbook, laptop, my blackberry fone and HTC international gsm fone. once you add or pair an item to your headset, your item will search, download and install the appropriate software for you. your item needs wifi or direct connection to the internet to search for the software.