So I bought the scale and it was working properly but then after a few weeks, every time i weigh myself, it keeps displaying 28 lbs when i weight 160.
945039
Try taking out the batteries and putting them back in or replace them all together
1849722
Hi Julie I think if when you weigh yourself it doesn't look right. I would return the scale. Which is what I did I have a scale called thinner which I bought 10 years ago from Bed Bath Beyond. It gives accurate weight as well as fat content
285413
I have the same issue.... I usually step off let it reset and then check my weight again...
1175662
I believe. So as my weight has varied from 155 to 175 since I've had it and I've had no problems. It is kind of heavy
2062686
My testing indicates the scale will reach 11.5lbs before displaying an "Err" message.
187556
My experience has been that the number moves around quickly until it has calculated the precise weight - - but then it stops. Is your scale on a flat, hard surface? Please think about calling the EatSmart Products Team at (201) 465-4381 for help. They state that they are there to help.
1590378
My scale has worked flawlessly. Make sure there is no stress (e.g., pulling to one side) on the power plug that goes into the scale. Also make sure that the plug is fully seated.
1774007
I haven't had any problems with mine. I can weigh then wait a couple minutes and still get the same result. You might contact the manufacturer. I've heard they are a small company and really easy to help with problems.
187554
I have experienced the same problem and finally had to have the scale replaced. I have had a replacement scale two weeks not experienced a problem So far.Respectfully,DR. Stephen
490022
Hi Christa, To calibrate the scale: Press "MODE" and "ON/OFF" at the same time to turn on the scale and release the keys until the LCD shows ISN. When ISN is stable, press "ON/OFF", the LCD will show "30lb". Then put a 30 lb weight set unto the scale and press "ON/OFF" again. LCD shows "PASS", the calibration is finished.
2146174
Hello Pavan.I understand you are experiencing difficulties with your product.Perhaps there is a reason for the fluctuation.Have you placed the scale on a steady surface, free of movement and/or vibration?For further assistance, you can contact me directly via email [esty@measupro.com] or telephone [855-797-2253].Kind regards,EstySmart Weigh Scales
830837
I would try to take the battery out then place it back in. I know for sure that the results I receive is accurate because after weighing myself for about a week, I went to the doctors and the scale read exactly the same. I do know that where you store your scale is also major. The bathroom is not good. The moisture and hot steam will disrupt it's normal function. I had one similar and the bathroom destroyed it. I hope this was helpful.
1364026
I have had this scale for two months and love it. Today it gives me an error message of 0-Ld and the weight swings wildly. Put in a new battery but it doesn't help!!! Can it be fixed?
463872
My understanding of the product for accurate weights recommends the scale is stationary when taking a weight and also whatever you're weighing is not moving (Ex: fish). Anytime you are pulling and imparting more stress it will register it, but you would have to be looking at the scale to capture that information. I hope that helps.
1651037
Some time scale are different but 40 lbs is way off. My scale is with .10 of my weight when I go or leave the doctors office. If with a lb I feel it is right. I have see a different in my weight with hours if I am bloating up to 10 lbs. I am with Liz below on what maybe the problem, move locations. Also I agree with Muttchow below, Not all items that you get is good. But try different thing before contacting Manufacturer. Try taking out batteries, so the scales may reset itself if location is not the problem. But do contact manufacturer and try others before condemning product like Muttchow says. Goodluck help this help. Have a nice day. Sure he did not have some heavy in his pockets. Some time scale are different but 40 lbs is way off. My scale is with .10 of my weight when I go or leave the doctors office. If with a lb I feel it is right. I have see a different in my weight with hours if I am bloating up to 10 lbs. I am with Liz below on what maybe the problem, move locations. Also I agree with Muttchow below, Not all items that you get is good. But try different thing before contacting Manufacturer. Try taking out batteries, so the scales may reset itself if location is not the problem. But do contact manufacturer and try others before condemning product like Muttchow... » Read More Some time scale are different but 40 lbs is way off. My scale is with .10 of my weight when I go or leave the doctors office. If with a lb I feel it is right. I have see a different in my weight with hours if I am bloating up to 10 lbs. I am with Liz below on what maybe the problem, move locations. Also I agree with Muttchow below, Not all items that you get is good. But try different thing before contacting Manufacturer. Try taking out batteries, so the scales may reset itself if location is not the problem. But do contact manufacturer and try others before condemning product like Muttchow says. Goodluck help this help. Have a nice day. Sure he did not have some heavy in his pockets. « Show Less
626146
This happens to me every once in a while. I just tap the scale itself so it has to recalculate the weight. I go with what it first comes up with. Also make sure your scale is out of the way of direct airflow. I have had that cause problems for me before too.
167767
It takes a new measurement every time it is used. I have weighed myself before and after dinner. After it shows your current weight, it shows the previous weight.