One month ago, I bought this helicopter. Now, it doesn't work right and it was not a break of component. The engine of the tail sometimes work, sometimes doesn't and when it works, it is irregular... Impossible to take the control. The helicopter just spins all the time.I liked this toy and I want to buy other, but I want to know if it happen again:1 - Have I any warranty if the helicopter got a problem in a short time? (Because in this case it was not my fault, maybe it is an electronic problem, the engine when works, works irregular)2 - Will all new components be the same type of old helicopter that I have (like battery, control, etc.)? Thanks One month ago, I bought this helicopter. Now, it doesn't work right and it was not a break of component. The engine of the tail sometimes work, sometimes doesn't and when it works, it is... » Read More One month ago, I bought this helicopter. Now, it doesn't work right and it was not a break of component. The engine of the tail sometimes work, sometimes doesn't and when it works, it is irregular... Impossible to take the control. The helicopter just spins all the time.I liked this toy and I want to buy other, but I want to know if it happen again:1 - Have I any warranty if the helicopter got a problem in a short time? (Because in this case it was not my fault, maybe it is an electronic problem, the engine when works, works irregular)2 - Will all new components be the same type of old helicopter that I have (like battery, control, etc.)? Thanks « Show Less
911855
Hi if it hasn't been to long you can file a A to Z claim. Just go to your orders and you should see the file /view claim button there. It is where you bought the heli from, it is where you check the tracking at. I hope this helps.
528243
I've haven't had this problem yet but I have read that the tail motor and main motor can go bad and they do,there are three things you can do get ahold of wltoys and tell Them the tail motor went bad buy a new tail motor they have them almost anywhere and they're only a couple bucks or what I'm going to try to do is buy a hobby grade replacement motor for the tail and mane motor the one that fits comes from a helicopter called the Solo Pro ,,so more or less you're going to put a hobby grade motors into your toy grade heli and upgrade it
911856
those tiny motors in the tail spin at amazing r_p_m's if the helicopter isn't that old I'm sure that they will send you a new tail motor and if they don't they only cost a couple bucks you can get them on Amazon
911857
Ask Amazon if they'll take it back, but at this point probably not, they figure you've crashed it enough that you are the problem. I bought a second one without a control box, and installed a new rotor, this way you have one to look at that is fine. Now I have two. Fly one then the other, neither engine getting too hot. If you're going to get into this, you are not just the pilot but the ground crew too. Stuff happens...
911858
The tail rotor motors do wear out, but typically when they die, they die. It may be the gyro on the main board isn't functioning properly which will ultimately result in poor control of the tail rotor/motor. If you wanted to buy a replacement, search for a v911 BNF (bind and fly) version. It will come with only the helicopter, which you can bind to your existing transmitter to save $20 or so.Alternatively you can buy a whole new setup, and as long as you buy the version with the "new" plug on the battery, you can use your old batteries with the new heli.
911859
1) Possibly, but it's really most likely that the damage occurred during a crash, so it would be kind of you not to expect the seller to cover it.2) Most parts from the older version will fit the newer one, with the exception of the battery. If your batteries have 2 metallic strips that make contact in the heli, then the newer style (uses a small white plug) will not fit. Otherwise, you're pretty much good.Check out the forums at RCGroups. They have a HUGE thread for this heli that will answer all your questions.I'm active there as CX2Mike if you need any help, but the folks on the board are all very helpful. 1) Possibly, but it's really most likely that the damage occurred during a crash, so it would be kind of you not to expect the seller to cover it.2) Most parts from the older version will fit the newer one, with the exception of the battery. If your batteries have 2 metallic strips that make contact in the heli, then the newer style (uses a small white plug) will not fit. Otherwise, you're pretty much good.Check out the forums at RCGroups. They have a HUGE thread for this heli that will answer all your questions.I'm active there as CX2Mike if you need any help, but the... » Read More 1) Possibly, but it's really most likely that the damage occurred during a crash, so it would be kind of you not to expect the seller to cover it.2) Most parts from the older version will fit the newer one, with the exception of the battery. If your batteries have 2 metallic strips that make contact in the heli, then the newer style (uses a small white plug) will not fit. Otherwise, you're pretty much good.Check out the forums at RCGroups. They have a HUGE thread for this heli that will answer all your questions.I'm active there as CX2Mike if you need any help, but the folks on the board are all very helpful. « Show Less
911860
if the helicopter its good will work well. sometimes they comes bad and you have to change. the helicopter, in good conditíos will work well and have a Long live.
911861
Answer here...Got rid of mine, will never buy one of those small helicopters again. Waste of money and a headache.
911862
Sounds to me like the electronic board is out or the servos are bad! You could try to send it back to the manufacturer but I don't know about warranty??? Maybe you just got a bad product! I don't even fly mine for now due to tail rotor motor burnout! It was a pretty sturdy little helicopter while it lasted! I crashed it a bunch and kept on flying! They are cheap so in the end you get what you pay for! I thought about buying a couple of them then you could use a broken one for parts. Hope I answered your question! Sorry my response is so late!
911863
I don't know about a warranty, but Amazon's return policy is pretty liberal. The spinning problem sounds like the tail rotor is probably jammed with hair or something. The intermittent contact sounds like you got a defective set. Try a return saying "defective "... The components for the V911 and H911 are the same... Don't give up. These birds are a blast when working properly.
1994173
It doesn't work at all. My son got it for Christmas last year and got to play with it on Christmas Day and never again. It broke very easily and it did come with replacement blades but after we got the blades changed it needed to be charged again:( then let it charge and took it to fly it again(or try to) and it wouldn't do anything like the battery was dead even though we just took it off the charger. Repeat above change batteries repeat ... Never got it to work again longer than about 2 mins???
638135
I have two suggestions for you. 1. Remove the plastic rotor. Make sure there isn't any hair wrapped around the post. It's amazing what these things can pick up when flying! 2. Purchase a new rotor because yours might be bent, keeping it from rotating. This happened to us before. You couldn't see the bend but when we replaced it, voila! If you've had this helicopter for awhile, it's possible that it's on its last leg. We have had these for several years and one is finally not turning the back rotor and it can't be fixed. We've gotten our money's worth out of it. However, if it's brand new, return it. Hope this helps!
1700689
Try going on MI Technologies web site. They may sell parts. I purchased this copter and the main transmission came apart. I fixed it but it happened again. Personally, I wouldn't waist money on repairs. All this copter is good for is parts. Good Luck.
114902
It's a simple operation, if you consider messing around with the tail rotor control until you get it just right.You may get lucky the first time and you're ready to go. Then again, it might be fifty times. ew...Patience is the key. Move the control to the right (or left) and make tiny adjustments from there. You should hit it easier that way.Good luck and keep flying,Dale
1516082
Is your heli completely charged? Is the throttle all the way up? If so, try holding the heli in your hand, throttle all the way up and let go. If the heli spins and drops, you have a loose motor gear and it needs to be replaced. This is a pretty simple repair, I've done it on 3 of my helis, but if yours came this way new I would have it replaced.
1931527
simple. Your power is weak. Change the batteries with new good batteries. A friend of mine had a similar problem and once we changed to new good batteries it flew flawlessly. Smooth copter handles easy.
2095513
If it is brand new, then you have a problem it could be a battery issue. call them up and ask for a new one. If not(and you have been flying it till now) you likely need a new battery. Buy one online.
1474650
I purchased this one from Amazon and found it was defective too. From the beginning, it did not make sound or move easily, i.e., you have to press its paws or somewhere really very hard to get it to act. After a while, it did not move at all. We contacted the toy maker and they sent us a shipment tag to mail the toy back. They are willing to refund it as the toy is not in inventory. But we have not received the refund check yet. It may take a while though. We ordered the second one from Amazon for our daughter as she really loves this toy. The second one is wonderful. She has it for over 2 weeks and it is perfect still. I purchased this one from Amazon and found it was defective too. From the beginning, it did not make sound or move easily, i.e., you have to press its paws or somewhere really very hard to get it to act. After a while, it did not move at all. We contacted the toy maker and they sent us a shipment tag to mail the toy back. They are willing to refund it as the toy is not in inventory. But we have not received the refund check yet. It may take a while though. We ordered the second one from Amazon for our daughter as she really loves this toy. The second one is wonderful. She has it for over 2... » Read More I purchased this one from Amazon and found it was defective too. From the beginning, it did not make sound or move easily, i.e., you have to press its paws or somewhere really very hard to get it to act. After a while, it did not move at all. We contacted the toy maker and they sent us a shipment tag to mail the toy back. They are willing to refund it as the toy is not in inventory. But we have not received the refund check yet. It may take a while though. We ordered the second one from Amazon for our daughter as she really loves this toy. The second one is wonderful. She has it for over 2 weeks and it is perfect still. « Show Less
324447
First make sure that your Remote Control has batteries installed. It comes with no batteries installed. I cannot remember whether the batteries are supplied with the helicopter or whether you have to provide the batteries.The Remote Control has an A-B switch on the front which controls the frequency on which it transmits. It is possible that the switch is in the wrong position for your particular helicopter.The Remote Control has an On/Off switch. It may be in the off position.If you installed the batteries a while ago and left the switch in the "On" position the battery may be discharged. Or the Remote may be defective. I cannot think of how you might test to see if the Remote is not working properly.The First make sure that your Remote Control has batteries installed. It comes with no batteries installed. I cannot remember whether the batteries are supplied with the helicopter or whether you have to provide the batteries.The Remote Control has an A-B switch on the front which controls the frequency on which it transmits. It is possible that the switch is in the wrong position for your particular helicopter.The Remote Control has an On/Off switch. It may be in the off position.If you installed the batteries a while ago and left the switch in the... » Read More First make sure that your Remote Control has batteries installed. It comes with no batteries installed. I cannot remember whether the batteries are supplied with the helicopter or whether you have to provide the batteries.The Remote Control has an A-B switch on the front which controls the frequency on which it transmits. It is possible that the switch is in the wrong position for your particular helicopter.The Remote Control has an On/Off switch. It may be in the off position.If you installed the batteries a while ago and left the switch in the "On" position the battery may be discharged. Or the Remote may be defective. I cannot think of how you might test to see if the Remote is not working properly.The « Show Less
1247919
My only suggestion would be to contact Syma. I have 2 of these helicopters and never had this problem.
926888
It uses batteries in the controller to charge a capacitor in the helicopter. The charge lasts more than long enough to break the drive gears in the first or second flight so it will no longer fly. I had no response from numerous email and calls to world tech toys. Save your money...
592520
If you can hover it fairly ok, after some time it will need more power cause the battery's start to go down a bit but it should never have a huge change in flying with out a control input. If it's hovering or flying slow and descends rapidly with out your command it's a problem most likely... Best of luck
392792
Yes it is. I experienced this problem with two different models and each time the motor did burn out. Brand new this quad-copter is great fun and easy to learn to fly. I can not believe how high I was able to get it to go and still maintain control of it. If they could work out the motor problem, it would be a great toy for anyone.
826352
I understand your frustration with this toy, as we have experienced the same issues... I immediately changed the batteries, which helped, but overall it's just a very cheaply made toy. It still works, several months later, but only when stroked lightly with the stick not by hand. I was expecting more, but in the end, my 3 year old likes it well enough the way it is, so we kept it. She actually played with it just today! Hope this helps.
24496
Hi Cuda - we had real problems with this unit right out of the box, and we were beginnners. It immediately flew 'crazy', and we couldn't figure out how to trim it correctly, and within 2 days were too frustrated to continue. We looked at numerous youtube videos in trying to trouble-shoot, but never got the issues resolved so we sent it back. We then bought the Traxxas 6608 LaTrax Alias Quad-Rotor Ready-To-Fly Helicopter, and had zero problems with it. The learning curve is virtually the same as the 180QX so for a beginner I would recommend it. It's very durable and hard landings haven't been an issue (as long as it lands on grass). Hard landings on asphalt or concrete will damage it (as expected). Hope this helps...
448741
I don't know, I am still on my original helicopter with no problems. I take care to be gentle when I charge it but I have not had any problems with the helicopter at all.