Is there a product warranty or guarantee? Mine loses power randomly and makes a popping sound at times. It's about 1 year old.
920669
Probably no guarantee at this point.. unless Amazon will back it, it's worth a try and a phone call. This are pretty much disposable after awhile. The loss of power tells me there is probably a short in the power core.. I really don't think you should be using it.. Hope this helps
433344
Don't have an answer for you, just think its interesting. We have really liked our system and bought it just over 2 years ago but it decided to just stop working all together today, no power at all. and it has been working great just today even. this is one of those times I wish I had bought the extended warranty, funny how the one you don't get it for is the one that quits working. Oh well. If anyone knows a fix let me know please. already checked all the connections and like I said was working fine earlier in day.
832508
There really isn't a warrenty, as surges could occure immediatly after installation...and surge-protectors are the 'Consumable', meaning every surge diverted shortens the device's life. Mine has been in service well over two years.
561517
There is only a one year warranty. I would call the company, but they will just troubleshoot by telling you to plug/unplug and try to reboot the system. Then they will probably say "Can't help you, talk to your installer [about how to buy a new one]". Ours has been dead for 4 months because we are unwilling to purchase another expensive, unreliable unit.
1324511
Mine stopped working in a little over a year (frayed wires from use) . So I didn't pursuit the warranty. I did open it up and fix it myself. Challenging but not impossible/impractical.
471410
I've only used it twice. The "popping" should stop after about 20 secs., and before it is used. It is a steam processor, so it does sound like a toy train engine. If it's stronger than that, there could be a problem.
2230005
I have the same unit for about a year and haven't had any issues. Are you having power surges?
358577
I registered mine thru Ipower and they say it has a 2 year warranty, but yea contact the manufacturer they should help you out, and probably replace it for you, don't contact the seller unless you got it directly from Ipower.
1967291
Should be under warranty.I would suggest going to Amazon for a replacement, assuming it was purchased from Amazon.
1980140
I have had mine for several years, and no problems whatsoever. It sounds like yours is defective and you should see about having it exchanged.
2069124
We haven't had any problems with ours. Works great. Doubt the warranty goes beyond a year. I would call them and see if you are missing something about starting it.
533491
I'm sorry it fizzled out on ya, mine is going strong and I've had it over a year now, I would imagine that the manufacturer has a warranty on it but I don't know what it is, go to their web site and see what you can find out, again, sorry I was not much help.
311217
When mine goes on, it makes a loud pop and then a very loud and noticeable vibrating noise, like from a coil or something. This dies down after several seconds, and then it runs quietly....until the next cycle. It cycles several times an hour. Have had the unit for 11 months, and it has made these noises the whole time. Negligible effect on my electric bill.
986867
Yes, I think there is warranty, but I would have a hard time understanding what kind of failure in your home might cause this product to fail.
907096
The unit has a one year warranty. I would assume you could contact them for a repair that you could pay for.
2007120
I believe there is a standard manufacture's warranty, however I don't have the paperwork nearby to review. This item went to a family member. In addition, Amazon has their own return/refund policy that is reviewable on-line. FYI, I purchased the product in October 2012, and has worked very well since. It was installed professionally, with additional electrical outlet added.
31654
When I called tech support back in October, they described the functionality as I stated in my earlier post. I guess I got lucky and got a tech that knew what he was talking about.I am, however, getting a intermittent popping noise now from the rear of the TV... It has always been there, but it finally started bothering me enough. My local warranty service provider will take my TV set again this evening to attempt to fix the problem. Evidently there is a new kit for it.