Where does it ship from? I noticed that they require &gt;5 dead pixels to be considered for warranty replacement. If it ships overseas...more potential
917093
Hi Thank you for your interest. We are Official Dealer of Crossover. This monitor ship from our south South Korea shipping center. We test the monitor before shipment if the monitor's pixels and working properly. Thanks.
2059133
Sorry for the tardy reply. I purchased this monitor earlier, but find no paper insert showing warranty details in the box.I did check on newegg web-site for warraty details for this monitor and find that it has a 3-year manufacturer limited warranty on parts and labor.I hope this info helps.
671462
Thank you for your email, and sorry to hear that. As we shipped the item from Hong Kong, it will take 7-10 days to delivered, is it acceptable for you?Any other question,pls feel free to contact us, weooking forward to your reply, we will try our best to serve you.Best RegardskakaHBetterTech Grop
879123
I really looked hard and I can't see any dead pixels. You could always return the monitor if it has problems.Amazon is extremely fair about returns.
1743899
Do we have a clue when this will actually ship? It's between the 553 and 554 for my this Christmas, and with the way the 553 is selling, I worry that it might be out of stock if it becomes clear the 554 isn't going to make it.
1929003
The one I bought from China did not. The seller retained the warranty, and offered to have the camera repaired there if I need it. So there would be a double shipping involved, if they are still in business. I'm hoping not to need it. A friend later bought an all black one from Henry's in Toronto with North American warranty. Henry's is a solid, reliable retailer in Toronto. Whether they have them in stock now, I don't know. I am quite enjoying the camera.
1001862
I have called amazon 4 times now... nobody knows anything! It says all over the internet that the Samsung models HAVE been released, and it's the Acer ones that have been delayed... no one seems to know anything. I'm tired of checking my orders 20+ times a day, I'm ready for them to ship it! I mean I preordered it June 9th and everything... it should've been delivered to me tomorrow :[
917281
Just got mine today and noticed some dead pixels on the LCD as well. Have yours gone away? Did more show up?
2230770
Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies. Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return... » Read More Hey,I bought mine about 2 months ago and got a defective screen. (It showed white scrolling lines which sounds similar to one of the other posts) It performed great while it worked, but the HD screen going out is kind of a biggie. At least they have an awesome warranty (including both way shipping) The damn RMA repair service takes 14-16 business days plus time spent in shipping I'm looking at almost a month w/o the computer. If given the choice I would probably buy it again, because any computer risks issues like this but not all the companies have as nice return policies. « Show Less
1056926
Hi good day! I'm on vacation in the United States and wanted to buy a macbook pro as this equipment in good condition. edtado wanted to know where this screen and if you have dead pixels. Also the battery life and DVD optical drive running smoothly. You can make a price cut as the currency is very low nuedtra next dollar. thank you very much will edtar in Los Angeles as sending takes?
18812
i'd send it back. mine didn't have that problem. I would also push for them to pay for shipping (you'd have to send it to singapore!)
937843
The Ghosting issue is common enough that Lenovo stated that it was a know issue with the unit. They did however fix the issue in 3 or 4 days, i've never had an issue where I need to ship back a product taken care of so quickly!
237990
If you purchase it from MNW Global, we offer 1 year warranty and we cover shipping cost for 3 months free return if the monitor is not working well. Thank you.
1099246
the exchange/return policy is really great. They barely ask you any questions when you want to exchange whether it's dead pixel or you just have problems with the set -best of all it's free. The delivery guy just drop off the new TV and pick up the old one at the same time.
2073146
Mine went out and they said they are shipping me a new one. I am still waiting but the tracking number says it should be here today. Sooooo... The person I was interacting with via email was polite and ready to make sure I was a satisfied customer. I can answer this question better once I receive it.
1068784
I spoke with Samsung E-Commerce today. The product has been "released" to the extent that it is now available internationally. However it has not yet been shipped to any retailers in the U.S. They are estimating some time around mid-November.
715735
Be careful buying the international version. Mine just died today and I'm finding out that it is not covered under any Samsung warranty, at least not in the U.S. Ask the seller what type of warranty it has. Better yet call Samsung first. $700 down the drain!