I can't get release door opened just got this can anyone help me,i have seen pic of it opened thanks
946867
sometimes they open hard when they are new, try taking a pair of plyers and slide the door open.you can put some lube grease or wd40 on the track,you can bend the edge of the track so it's notso tight . i have had to do a little fine tuning on these traps from time to time . these traps reallywork and worth a little fine tuning. i have 5 of these traps and have cought hundreds of mice over the years. pry it open there tough, well made.years
946868
Do you mean to get the mice out after they are caught? if so.. Step 1: Slide top of trap away from release door just enough to clear lip. Step 2: Slide release door UP.
1120618
I have no problems with this, but there are two ways to open/close the door. One is manually on top of the unit, and the other is by remote control. You may narrow down the problem by seeing if one or both of these methods don't work.
2197083
Put a little WD 40 on friction point. If it still doesn't release easily, you may need to use a screw driver. If the plate on the bottom is pinched too tight on the connecting rod. Pry it open a little. Tie a piece of string on the door. Us it to pull the door up. Always were leather gloves.
908848
Now that you mention it, it was in there pretty tight. I did use the correct type of screwdriver to eventually open. Im looking at the screw that was rremoved and its stripped. I guess I will tread lightly next time the screw needs to be undone. This sounds like its a defect overall in the product workmanship. Good luck.
1209018
the root cause of the problem seems to be you putting your key inside the safe. ever. why would you do that? ever? i assume you have figured a way around getting the door open, but have you solved the "real" problem yet?
1291966
Along with what everyone else has said about using a screwdriver and hammer, try opening the door slightly. When the door is closed there is more pressure on the pin than when the door is slightly ajar. Good luck!
1677796
mine opened very easily--just tried again. turn it counter clockwise --push to the right where it says open
2164492
When I received mine I could not open it either. I returned to Amazon immediately. I would call Amazon customer service for advice.
1305868
Reinstall it again. Then adjust the tension nobs to tighten the gate. As it tightens, it will close the gap in the middle where it is supposed to click and stay secure. Leave about 1/4 inch in the latch so it can easily open and close automatically when you open it in either direction. when it closes, it will be a secure fit. I have one, and I just love mine. Read the instructions and take your time, you can do it, it will work out for you. D. Dellapenna
674892
Try prying it open with a screwdriver or a butterknife.try pressing it down then pry up.
1978513
I followed the instructions and set it to TREE but my lock wouldn't open either. Only after I went online and watched a youtube video on how to get it open using other methods did I see that THIS persons lock was originally set to SHED. I tried it and sure enough my lock opened up no problem. I think its just a manufacturing error with the instructions but SHED should open your lock if all else fails, seeing that this is a common problem.
1274988
did not open for me either....tried it too late to send it back...Bummer...
1978512
I cannot open mine either. Can't send it back as it is over a month since I bought it. I ordered a different kind of lock. Very disappointed...Alma
722037
I know im WAY behind yall, but that was the fix for mine, i just cut a small piece of plastic and stuffed it on top of that "door closed" switch inside the batery compartment and now when i shut the door, the switch is pressed... all fixed!!
389145
Contact either the manufacturer or the vendor from whom you bought it. Sad to say it sounds like you may need to drill a hole into the door and then cut it open. Maybe you can cut the Sheetrock underneath and pull the door down. Good luck!
2257664
I have a couple of different types of these. This one is a little stiff to open. Some of them you have to press down on the cover while turning to open it. Try that. If it doesn't work I'll get mine in hand and talk you through it.
616591
same on mine. I just installed mine, setting up the master code/user codes as directed, and it did respond as the manual. but no code work at all. can't open the door at all.