Both collars do not vibrate anymore, they can shock, but not vibrate. How do I get them to vibrate again?
1069221
I'm not sure on that. I have not had that problem. Maybe the buttons on the remote are not registering or the actual collars are bad. Check the warranty and see if you are able to send back for new ones. That's probably your best bet
1069222
Most likely the contacts for the vibrate buttons have failed and the remote will need to be replaced
1069223
Wow, I just got my collar up and running again. You have to unscrew the screw that holds the rubber plug to cover the charger opening. And then underneath this screw is a reset area. I inserted a small flat head screw driver gently pressed and the remote started blinking. Then I pressed the V for the side it was originally coded for and it now is working properly. Thank-you to the person who provided the info!
1254284
When I replace batteries in the collar, make sure the remote is on and hit the vibrate or tone. You may have to pull one battery out and retry. Your battery in the remote might be weak and need replaced also.
508743
Thank you for your question! To ensure that both receiver collars do not activate, we would suggest to ensure that the systems have different ID codes. To better assist you with this situation, please contact our Customer Care Center at 1-800-732-2677.
2144855
I think it would depend on what type of training you are using these collars for. I have used these collars for years and find that even with my older, well-trained dogs they are much more responsive if they just wear the collars (without even turning them on).
2144854
For our dogs, we are able to have the collars off at times. It depends on breed and temperament of course. Once they were trained to stop going off the property (we are on a ten acre farm) or stop chasing people (and their dogs) walking by our farm... the dogs only had to wear them and it was a reminder to obey. Then we could even take them off and they would listen and come back when called. After a couple of months our dogs did seem to forget the training and would start to wander. We just put them back on and have a refresher course for a few days. I will say that we have hardly ever had to use the shock button... the vibrate is very effective. For our dogs, we are able to have the collars off at times. It depends on breed and temperament of course. Once they were trained to stop going off the property (we are on a ten acre farm) or stop chasing people (and their dogs) walking by our farm... the dogs only had to wear them and it was a reminder to obey. Then we could even take them off and they would listen and come back when called. After a couple of months our dogs did seem to forget the training and would start to wander. We just put them back on and have a refresher course for a few days. I will say that we have hardly ever had... » Read More For our dogs, we are able to have the collars off at times. It depends on breed and temperament of course. Once they were trained to stop going off the property (we are on a ten acre farm) or stop chasing people (and their dogs) walking by our farm... the dogs only had to wear them and it was a reminder to obey. Then we could even take them off and they would listen and come back when called. After a couple of months our dogs did seem to forget the training and would start to wander. We just put them back on and have a refresher course for a few days. I will say that we have hardly ever had to use the shock button... the vibrate is very effective. « Show Less
174674
We don't know what happened, but ours never worked well. The controls were very finicky and we were unable to use them for training our dogs. In out estimation, these collars were a total waste of money.
1791433
I started with the vibrate only and moved up to 2 and on as necessary but only put it on when she barked so she would know the collar came on when she barked. Soon she just needed to wear it without turning it on or just show it to her and she would stop. Hope that helps
1674000
No vibrate, just "buzz" and shock. We are having trouble with ours. Seems the battery in the collar unit is defective.
1576222
As l remember the process to sync the second one is the same as the first, just with the second one selected. If you inadvertently synched them to one. You probably will need to reset the collar unit, should be Instructions on how to do that.
213069
They are junk collars, I bought one and it lasted one week till the shock stopped working. I am in the proccess of a return.
635506
The replacement collar will work - you just have to sync it to the new collar and directions tell you how to do that in the manual. I had to buy one to replace one that went fully and completely dead after a lot of use in 18 months time.
1690587
Usually I hit the beep button twice then it works. Make sure the collar is set to the right channel too if yours has three like mine does. Hope that helps.
1672786
YES!!!! You will need to get the 2 dog model or if it is cheaper get 2 one dog models. Train the females one at a time (let them know how it feels when you do something wrong). Then when you put on both collars and say your "stop/move" word they will remember what the collar does and no fighting! After awhile you will just have to use the vibrate function and no more shock. AWESOME!!!
1894441
I wasn't able to use collar -- my dog didn't weigh enough. I would call the Dogtra people and see what they say. Good luck!
1748233
I have Dogtra 282 pair. Just tried it buzz and zap. Not at same time but can do one collar the other very quickly.
519510
Hi! The collar absolutely does not shock. It sends a minor vibration at the throat and there are two settings for the extent of the vibration- the lower settings gets the message across. Only negative is the battery did not last very long even tho the collar got minimum use and now it is out of use until I deal with finding g a replacement battery and those specialty items are pricey.
34716
When you are programming the remote to the 2 collars you will be able to set up them up desperately.With the ability to send the vibration to different dogs at different times. I called the customer service number that is included on the box and a very friendly, helpful guy walked me through doing this. Took only a few mins.