Has anyone been able to get the wi-fi to work on a laptop or desktop? i enable the wi-fi on the wand, but laptop does not detect it.
1067219
This is the response of the area that uses the wands..."We use the cord to connect the wand to the laptop for viewing images. I was under the impression the WiFi only worked if you downloaded the app on your phone (which we have used). I could be wrong, but I didn't think the WiFi worked any other way other than the phone app."
1067220
You need to keep the memory card in the wand and keep the wand "on" when you are downloading what you have scanned.
1067221
I have not had any problem. I plug in the USB from the wand to the computer and download all the pictures. I have wifi at my home and the compter is in the other room. No problems.
2256505
I had the exact same experience with my HP Envy Sleek book and Windows 8.1. However, I had emailed several times to HP support about the problem and finally received an email from HP with an HP wireless driver update. After downloading and installing the update I again had the option to "add wireless device" and followed the instructions to install the Actiontec and it worked!!! Another note is that it only works on HDTV screens of 40" and larger??? The software update info: Mediatek 802.11 WIFI adapter for Windows 8.1 - File version 4.0.100.1189 - Product version: 5.0.37.0 - 31.9 MB - Created 4/24/14 - Original filename: stub32i.exe - Once the Actiontec wireless device is loaded, it connects automatically. I have done several Power Point presentations and it worked perfectly!!! Good Luck!!!
1699604
Try the ethernet with any laptop, if it works then it should give you the wifi with this device ;p
2071736
I succeeded by going to System Preferences and Bluetooth on my MacBook Pro. When turned on, it showed that it was detecting a laser mouse. I clicked on connect and now it works!
630117
I couldn't get mine to work at all. I tried with a laptop windows 7 and a desktop XP. It never came on.
66968
Same with me on my PC. When I use this mouse, I lose my wifi. I unplug the mouse - wifi connects. Plug in the mouse - wifi disconnects ...
1258887
It is my understanding that will only work with the system base, meaning that will not work directly with WiFi. (NOTE:If someone finds the way to have this working directly on WiFi, I will be very happy learning how, since mine only worked with the base and as per the book for about a day and no more, so I am stuck with a system that doesn't work regardless)
12440
I am trying to get connection for this printer. It did not come with a USB cord and I don't see how to connect to my computer "wirelessly". Any info on what the "little deal" is, would be much appreciated.....
1337784
Only works wirelessly if your laptop has Bluetooth capability. Many laptops do not have Bluetooth, mine included.
131056
Hello Bill, The wifi on my device works but it does take a bit to connect, most of the time the slow connection is due to the wifi signal I am trying to use. I have noticed issues when using both wifi and Bluetooth at the same time. First, I was using a mini Bluetooth keyboard/mouse device combo but soon realized that it was better to use the on screen keyboard with a wireless mouse (with dongle) or wired mouse. I am guessing the Bluetooth/Wireless card might have difficulty running both at the same time. Also, if you are using the built in wifi connection setting on the device, try using a third party wifi connection app; if you are using a third party app, try using the built in setting. Hello Bill, The wifi on my device works but it does take a bit to connect, most of the time the slow connection is due to the wifi signal I am trying to use. I have noticed issues when using both wifi and Bluetooth at the same time. First, I was using a mini Bluetooth keyboard/mouse device combo but soon realized that it was better to use the on screen keyboard with a wireless mouse (with dongle) or wired mouse. I am guessing the Bluetooth/Wireless card might have difficulty running both at the same time. Also, if you are using the built in wifi connection setting on the device, try using a... » Read More Hello Bill, The wifi on my device works but it does take a bit to connect, most of the time the slow connection is due to the wifi signal I am trying to use. I have noticed issues when using both wifi and Bluetooth at the same time. First, I was using a mini Bluetooth keyboard/mouse device combo but soon realized that it was better to use the on screen keyboard with a wireless mouse (with dongle) or wired mouse. I am guessing the Bluetooth/Wireless card might have difficulty running both at the same time. Also, if you are using the built in wifi connection setting on the device, try using a third party wifi connection app; if you are using a third party app, try using the built in setting. « Show Less
239090
I have had mine a week also --- had it hooked up once only took 5 hours. Then I unplugged it to put it where I was to used it and haven't been able to get it up and running wirelessly since. Had the same issue with hp4680 which I sent back for this one and now I am sending this one back. NOTHING should be this hard ....glad you haven't had any issues because it is very frustrating when you do. I have Vista 64bit and I don't think it works so good with it.
126929
My wife uses hers wireless all the time. Her old pc had issues with disconnects and slow access sometimes. On the HP Envy (having changed nothing else with the wireless except replacing the computer with the Envy Touchsmart) and she has had no issues at all with it from the same location which is two floors up from our Fios router.
360549
The wand does not connect directly to the computer. It is like a digital camera that place the scanned image on a memory chip that you load into your computer. So it should be compatible with any operating system now and in the future.
1871579
I have not "connected" it to a home (Windows desktop?) PC but will try & let you know It has worked with Android & Apple devices. The big question is Does the device you want to use it with have a Wi Fi card?
1290502
Hey James, I'm gonna go through some basic troubleshooting with you. Make sure your mouse has AA batteries installed and the on/off switch is in the "ON" position. Once that is taken care of plug the usb transmitter into the usb port on your laptop/desktop. Make sure the mouse is not being used in glass. The laptop/desktop should auto detect the new hardware. Please let me know if that helped you. If not I'll give you some more info.
1217141
I used it with my laptop. No problems. I need to use the USB cable, though, my laptop doesn't have bluetooth. If your laptop has bluetooth, you should be able to set up a wireless connection.
1556713
The way it works is you connect it via USB to your computer, it sets up the drivers, then you would be able to connect to any router as if your desktop were now a laptop. So it should be able to connect to their wifi. Whether it is a good connection will depend on if it is in a good enough range and you can get signal there and you will need their password. So just like how a laptop connects to wifi. The last time I used one of these connectors it connected well but it ran hot (it will feel hot to the touch). Did this help?