No-one, including HP, has been able to solve my problem. Are any of you having trouble with the screen scrolling by itself since using this mouse?
1041464
How old is your mouse? I had the same problem with my HP Comfort mouse. HP Wireless Comfort Mobile Mouse (Moonlight)After 2 1/2 years the mouse died. To be more precise, it is very erratic. The pages that I'm on go all over the place, up and down and back up at any time. Time to start using the spare one I purchased...
1041465
I am very pleased with my purchase and I have never had the issue of the screen scrolling by itself. If I were experiencing this I would be contacting a computer technician regarding the issue for repair as it sounds like it may be a computer issue.
1041466
Plug in a different mouse to insure the mouse is the problem. If scrolling only happens with the HP mouse it has become defective, replace it!
1041467
No and I'm on my second. If you push on the scroll wheel, that might make it behave strangely. Or maybe it is your OS?
1041468
That is strange. I have actually had no problems with mine at all. In fact, I really like it. Do you think you have the speed set on your mouse pointer too high or maybe the button to roll the screen in the middle is somehow stuck? Looks like you could get it replaced at least.
406782
No issue with the scroll wheel. Try taking battery out and then re-inserting.
2014003
Not as far as I could tell. (That is why I returned it!) I searched and searched Online & downloaded the Logitech Software and I never could get it to scroll. Because "Scrolling" is one of the most important aspects of a mouse - it was a "no-brainer" to return it. I had gotten "Free" shipping costs and - so - had to bite the $8 pr $9 in shipping costs & sent it back anyways.
858213
No I doesn't. And that is how it is with alot of people who bought this mouse, including me. It freezes because it's cheap. It's a horrible mouse, if anything try and return it.
1909504
I haven't had any issues with mine. It sounds like you have a short circuit happening in your mouse that's depleting the power.
2149546
Wish I had a answer for you. Their support is terrible plus I am on my 3rd mouse in less than one year. I would return it and try someone else's.
1702777
I dunno. I'm a technophobe myself with all the ignorance inherent in the description. The mouse works just dandy with my HP Mini. That's all I can attest to. Sorry. - jeri
347979
I use a Logitech Anywhere wireless mouse. But it takes over some of the functions of the mouse pad. Like scrolling is assigned to the mouse, and finger gestures no longer work. I don't mind that much. Since I prefer the mouse to the pad . I haven't found a fix yet. Maybe it's a Logitech software issue. Haven't tried any other mouse.
802809
I have had no problems with this mouse, I suggest returning it as it should not do that
1662826
I had an HP bluetooth mouse that worked quite well. Did try a Targus for awhile but it seemed to disconnect when left idle for any amount of time, but would reconnect when you move it but if your playing a game that get frustrating. The HP mouse just didn't live through the 8 foot drop I put it through by accident. OOPS.
1956345
If your hyperscroll mouse ever scrolls two in one click, you have a defective mouse and need to warranty it. My friend's G9X has this problem.
1719409
I don't have any trouble with the scrolling... just the occasional missed click and i've had that with every wireless mouse.
1598634
Same problem i had .. Never fixed it .. just abandoned and got another Laptop - Certainly not HP
686988
Mine intermittently does the same. I have to switch it off and then back on, sometimes a couple of times. Eventually it reconnects, but it is very frustrating especially as HP has nothing about it on the website.
76553
The only suggestion I have is for you to turn off the 'Tapping' function on your mouse pad as you might be accidentally tapping on it as you use your space bar. I haven't had any problems with the two laptops we purchased from Asus, but I did turn off that function on both of them. Hope this helps.
1072267
Nope :( That's the main flaw of this mouse. Scroller is like any other mouse, even the clicking sound.
1486197
I have absolutely no problem scrolling with this mouse best I ever had just use the wheel at the top of the mouse to move up or down. Make sure you have a mouse pad that is recommended for the mouse and you are good to go