I also need a replacement part for the very top piece that holds the ice. Where can I get one?
1038482
never recived my order. never received my money back as well. don't buy it.
1038483
Try Coffee and Toy Company. Mfg in China is Generic but I think contacting Coffee and Toy is probably the best. I had a broken part that held the coffee when I received it but contacted seller through amazon. They quickly responded and sent replacement. Good Folks at that company. They will probably help you as well. Go through Amazon and they will also help. The device is wonderful but as you found out fragile. I use rubber mat when cleaning as we have a cast iron sink. Hope this helps! Happy New Year! PS Don't use ice just cold water and it works fine.
1038484
I too broke the top by putting ice in. Thin glass. Searched the net to not find replacement. Ended up upgrading system.
2017631
I am sorry but I have never had the need for replacement parts so I am not certain where to look. Good luck!
1902378
As far as I know there is nothing you can do to fix that other than to replace the part. You might find the occasional well-stocked hardware store that would have the part you are after but the better bet would be to contact Thermos directly at: 1-800-831-9242 or visit www.thermos.com. I have been handwashing mine - not sure if that absolutely needs to happen but so far there have been no issues doing it that way. Good luck!
275730
it would be best to call thermos company and talk to them about spare parts - they will be able to tell you where to get replacement straws.
526599
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00J7DQMIK Please let us know if you have any other questions. Thank you!
1099887
I purchased the glass top to replace a broken glass top that we had, I am not a seller; sorry, I have no idea where that set can be purchased.
1988811
You should be able to contact them and get one. I was able to order the parts I lost.
2271776
sorry i dont know where u can get the part,but u may try talk to amazon see if they can do something for u
953030
I honestly do not know where to purchase a replacement, if it is truly available. Maybe try on line. Maybe at a specialty store. Some "mart" stores have replacements. Or something that fits. Maybe write to the manufacturer. It just could be " hey, if it breaks, you gotta buy a whole new unit." Or sometimes the unit goes and you are left with an unuseable carafe. You just have to ask. I would still try the "mart" store.
677576
My best guess would be to contact the company: http://www.evriholder.com/ and ask if replacement parts are available for purchase. Good luck!
744510
I haven't seen any replacement parts on their website, http://stonemansports.com but you can contact them directly to find out how to get what you need.
962889
Yes, I've replaced mine. A local sporting goods store (sportsmanship warehouse) had the part.
925731
If you can find one. The only place we found was very expensive. We felt that the company we bought it from should have offered to replace it cause we had not had it long or used it much. Good luck.
582634
Amazon should carry them but if not replacementparts.com will. Hope this helps
1896983
If you google the company, they have their own site and also a contact me for info. I see no reason you wont be able to replace the broken part. Everyone that sees me using it thinks it is the greatest thing ever. I agree. Good luck.
1215305
Hello, Thank you for your question. Here is a link for the replacement part: http://www.amazon.com/dp/B00DNGS5EQ Please let us know if you have any other questions. Thank you!
1793270
You can order them from the manufacturer at http://www.gldproducts.com/index.php/parts/pockey-table-parts.html I have had to replace a few myself.