Anyone else having the valve/straw portion come loose all the time, so your child needs you to open and push it back in?
267870
Yes!!!! For that reason I will never buy again. I have two they both pop out. U really need to shove straw in to get it to stay slightly longer
267871
Happens all the time. I also just had one break. They will replace for free but it takes forever for them to respond and about 14 business days before I will get the replacement. I like the bottle, but issues only after a few months.
267872
Not for me. My problem was that it's broken and customer service rep promptly contacted me and offered a replacement. You can try and talk to them.
267873
Yes. We quit using the straw, but now the gasket has come off and is incredibly hard to put back on. Now the cup leaks so cannot be used. Disappointed in this cup.
244181
Mine doesn't snap in place either. My son pulls it out all the time to play with it. It hasn't broken yet and he's pretty rough with it.
1763603
I too love these cups (we have six or so) but after two kids I need to replace the clear plastic top/straw that fits into the colored screw on ring-lid. Where can we get just this part?
1854010
My experience is that the valve inserts are quite finicky and even when they are seated in properly, they are very difficult to drink from. Our 4/2 year olds had trouble getting much out with the valves in. Liquids flow freely without the valves, so much so that it spills out when tipped.
1499451
Well you know you have to screw the top on to the bottom. And sometimes I caught myself using the handle to traits it. Which might cause it to get loose. I have never had the valve blow out tho
1381515
No, I have never had a problem with it leaking. Try to keep it upright. Make sure the straw is down.
1788634
I've never taken it apart. The straw pulls out very easily. Then I just throw it in the dish washer or use a bottle brush. The straw is wide enough I've never had a problem with it being cleaned out. If you have stuff stuck in the straw then I would suggest a pipe cleaner or they do sell straw cleaners...not sure what they are called. I see them with sippy cups for kids all the time. I just looked to see if I could pull the straw out of the grey part of the lid and I'm not sure it's supposed to come out. I could wiggle it, but when I pulled it didn't budge at all.
747516
I detached the head and started trying to pry off the clear plastic part on top, but I think it will crack so I stopped trying that. I ended up using a compressed air can. The straw fits pretty well into the slot and that blew larger chunks out the back. Then taking into a bucket of water and shaking it around took out some more, but it's really not a great design for cleaning.
1420351
Is it leaking the 'air' at the point where the aluminum bottom threads into the black top? If so, I would (which you may have already tried) try to make sure that the inner "straw/stem" piece is seated/centered properly and the top is as snug (without breaking it, obviously) as you can get it. I've had the situation - where mine also leaked as it was pressurized and I had to take the top back off and re-seat the stem piece. Now that I'm more careful to make sure it's seated right, I haven't had any more trouble (and I use it all the time). Also, make sure there is no debris that may be keeping the seal from seating properly. Hope this helps. Good luck.
468915
Nothing comes out if the child turns it upside down and shakes it. The only problem we've had with it is that liquid just comes up and out when it's closed tightly. Pressure issues? Other than that it's a great soppy cup and I can just give baby the cup without worrying about her spilling everywhere.
2201530
This is an old question but... I believe it twists so when they drop it, it won't just pop out. The tommy tippie cups are similar but the valve only pushes in so when my kid throws it from his high chair the valve pops out and drink goes everywhere. So its a good thing!
342688
I also used a pipe cleaner (the kind with a few metal strands also works best), to stick in the folding plastic part (not the bite valve). As this gets gunked up also. If you take the long plastic straw off, you can actually get the pipe cleaner all the way through, and you can pull it back and forth. I love this bottle also, but it is something you need to keep up with the cleaning on.
889696
Mine was so tight and I couldn't squeeze open that I'm pretty sure they never cut open the valve at the factory. So I just poked a hole through with a car key (be careful not to go through the other side of the ring).Now I just have to stick my tongue over the hole when taking another breath.
1141670
I have th same issue. This is my only issue tho. I think as long as it doesn't slide around while my babies sit on it then I can live with resetting it. Shy of using duct tape, not sure anything can be done. I think the company should create a tighter or permanent fit.... and recall the loose ones to be exchanged for a better fit at no cost. Because the toddler seat is recessed in the Ltd there is really no reason for it to be removable.
1145002
the mechanism is: you need to slide the "lever" to the middle position, where you can depress it down to release the liquid. I usually check it once in a while to ensure it remains locked and sometimes I found it was sliding to the middle, but not much. And never got an accident. I think better you teach your kid not to attempt it, and in worst case, they will teach themselve a lesson.
2195272
Two thoughts... First, try sucking more. Each time you fill the bottle, especially the very first time on each filter, it takes me 4-6 sucks to get the water up through the filter. Another possibility is that the straw part is not open the whole way. For some reason, it has a point the it stops that looks open but is not all the way, then you pull further to open completely. It is like the way some cars have two levels to push down to open a car window a little or the whole way down.
2184150
My top, the end with the little funnel, comes off as an assembly with a quarter turn to the left (lefty loosey - righthy tighty). As Lionel says, the assembly is glued, although my funnel slips off (not glued). There is a rubber seal that may be the reason yours is sticking so tightly because I've had a similar problem with whole house water filter that wouldn't unscrew due to a tight rubber seal.