how to clean the tank? I love my cow humidifier, but after one month I found there is some pink stuff at the bottom of the tank. How can I clean the tank and get rid of that stuff?
558700
I don't have the cow, but I do have the frog. The top of the frog's head can be twisted off, revealing the channel where the water mist comes up. I use a toothbrush with some toothpaste to scrub off any algae or mold in the hard to reach areas in the channel. For the tank, I use some white vinegar and shake vigorously. You can add some rice to the tank to increase the scrubbing power. For the bottom where algae tends to grow, I just sock it with vinegar and bruch with toothbrush again. Vinegar cleans well and does not irritate the air passage way as much as bleach.
558701
Use hot water and vinegar and a bottle brush it works perfect and do it weekly if you can.
558702
I too have the frog and lost the paper instructions but found a soft copy on-line. Everyone that said use vinegar was correct. Here's the link: http://crane-usa.com/use-and-care.html
558703
But HOW??? None of these things open up, and you can't reach around corners with sponges or hands through these tiny openings. Can someone please explain this to me? Is it a design flaw with literally ALL humidifiers or am I missing something? How do you get into the damn tank to clean the brownish/pinkish sediment that begins to coat them?Thanks!Melissa
558704
I have the EXACT same problem....did the vinegar work? I can't find my user's manual.......
1703302
Remove and wash the tank. Then flush the system with tap water (fill tank full and run a few batches without coffee), there may be some contaminants in the system from the manufacturing process or storage. Good luck.
184528
The instructions say to wash the tank in cold water on a regular basis. I have noticed some scale build up in the lower unit, so I usually remove it by wiping the area with warm water. I also wipe the metal plate and rubber gasket the same way with the unit unplugged. On an irregular basis I empty the lower unit and let it dry out. Finally, if I see any black mold growing on the bottom of the tank, I wipe that off with warm water.
87743
Best thing I have found to do is if you are using the humidifying feature to always keep water in it. it only got smelly when the humidifier ran and the water ran out. Also once you fill up the water and run the unit for 20-30 min the smell goes away. so far it seems to be the only problem I've experienced with this unit.
703526
There is only a small hole on either end. Barely large enough for 2 fingers. My dirty tank cannot be cleaned, I've tried hot water, soapy water, spongers... nothing can reach it. The clean water tank stays clean... Obviously :-)
1588414
Mine doesn't get mold or mildew, doesn't smell or taste bad. I look it over when I refill it with water to ensure there isn't any mold or other problems developing. I clean it every 6 months by washing the plastic and wiping the filters off with clean paper towels and I change the filters yearly. The water tastes great and this clean and change plan has worked good for me. I did have a problem with the float that screws into the bottom of the tank and shuts off the water from the tank to the cooler when the cooler is full. It wasn't sealing and allowed the cooler to overfill and leak out onto the floor. Mine doesn't get mold or mildew, doesn't smell or taste bad. I look it over when I refill it with water to ensure there isn't any mold or other problems developing. I clean it every 6 months by washing the plastic and wiping the filters off with clean paper towels and I change the filters yearly. The water tastes great and this clean and change plan has worked good for me. I did have a problem with the float that screws into the bottom of the tank and shuts off the water from the tank to the cooler when the cooler is full. It wasn't sealing and allowed the cooler to overfill and leak out... » Read More Mine doesn't get mold or mildew, doesn't smell or taste bad. I look it over when I refill it with water to ensure there isn't any mold or other problems developing. I clean it every 6 months by washing the plastic and wiping the filters off with clean paper towels and I change the filters yearly. The water tastes great and this clean and change plan has worked good for me. I did have a problem with the float that screws into the bottom of the tank and shuts off the water from the tank to the cooler when the cooler is full. It wasn't sealing and allowed the cooler to overfill and leak out onto the floor. « Show Less
345665
Remove the tank, then remove the mist tower. There is a spring-loaded latch under the tank.Very simple. Cleaning is the hard part. Minerals build up very fast so you need to clean at least once per week.
381060
This item doesn't stop the odor. It sounds like you have a problem with hard water or a calcium buildup in the bottom of your tanks. You need to drain and flush the tank several times to remove the buildup.
607844
YES! If it is what happened to me it is coming from the lid. All of a sudden our tank leaked and we discovered that the water is traveling from the filter area down the side of the tank. The only way I could resolve this was to not press the lid all the way down - just rest it on top. Bummer cause otherwise I love this tank!
600716
There is a basket in it. I take it out and let it air dry. The tank is easy to clean. You just wipe it dry after using it.
1997096
was told by Dolce Gusto customer service that we should never leave water in the tank, in other words, just put enough water to brew coffee and then remove tank, empty it and replace. Mine's been taken away today and I won't be seeing it for nearly a month. Hope they can fix problem as I have a large stock of coffee that cost me a lot of money.
1027111
The only thing you can do is keep it clean with the cleaner they sell. Outside of that, if it quits misting, there's usually not much you can do or replace yourself! Kinda sucks because I know they fail for no good reason, but it's my favorite humidifier when it works! You may try reseating the water container into the base unit and or jarring it a little bit to see if something is stuck. I wouldn't attempt to dis-assemble it. Messing with water and electricity is dangerous.
2181925
I have had great success with the Caswell tank sealer in metal and Fiberglas tanksI am not sure what plastic tank you plan to treat but if there is bubbling under the finish could be other problemsWhat make, model of motorcycle tank do you want to treat and is the tank painted?Or is it a tank like the Malcom Smith Desert tank where the color is transparent and moulded into the tank?Thanks and please get back with me
1816603
There is a balloon like lining in the tank itself. You fill this with water. As you are cleaning this empties & the dirty water fills in around the outside of the liner. Just dump out the dirty water , rinse & refill. Works great.
131606
Yes I had the same problem and ditched it and found a better humidifier. Our unit leaked from the very same spot. Other people have had the problem. We've had this one for about 6 months: Crane Drop Shape Ultrasonic Cool Mist Humidifier with 2.3 Gallon output per day and it seems to be working well. No filters. It's a little bit of a pain to clean, but a little bleach solution and voila, it's clean. For our needs, this has been a much better humidifier and NO LEAKS!!!!
1075677
The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight,... » Read More The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. « Show Less
396981
Some people do, but I didn't for my aquarium. You don't have to, and some people prefer to keep it dirty. Just a heads up, your tank will be very cloudy for a few days, but this is perfectly normal and it will settle on its own. Just keep your filter running.