I just bought this and the flaps seem to have a gap between the flap and the brush material on the side of the flap. Is this a defective item?
1031743
I would first think that you have a defective flap. But, you say flaps...don't think both flaps would be bad. Make sure you install it in a square opening. If out of square then flap wouldn't shut proper.
1031744
Yes. Mine fit with no gap. Even with no gap it is not a tight air barrier so with a gap -- that would be most unpleasant.
1031745
Plastic flap should be flush with the brush material, slightly pushing into it to minimize air leaks. At least it is on mine.
1913233
My experience is with the extra large door (weather extreme). I have three dogs (110 LBS EA) and they use the door all day everyday! In my case the flaps do get worn or pushed to one side and it will create a gap. This is fixable by adjusting the small screws at top of flaps. The flaps DO create a decent seal so I guess it will depend on the amount of use the door gets. Hope this info helps!!
1634033
Mine is doing the same thing but it's under warrenty and I have sent it back twice now to be fixed , I got it back this past Friday and it still doesn't work they said they replaced the top housing where the flappers open and shut on top they allow it to go forward and reverse. This must be a big problem ugh
1038981
I don't have that problem. I suspect that the blade cover (housing) is not properly inserted into machine. The gap between blade and blade cover is pretty small such that only minimal debris is collected. That has been my experience.
1164084
My model is only one heavy flap for the extra large opening. However, if the integrity of you flap(s) are in good condition I would suggest using Clorox Clean-up to remove the mold.
778450
That depends. Are you plugging a hole, or reattaching a loose flap? If the latter, it should be fine for a while. It hardens with a certain flexibility, so it should work. Dunno firsthand, though.
212870
It paints on like thick glue. My suggestion if it's a gap, rather than a crack, is to patch it and paint with this all over the patch.
1488531
This one's the right picture. Unfortunately my product may be defective as the flap doesn't close perfectly everytime. It doesn't snap into place like I thought it would. Rest is fine.
1013323
Sorry for the defect, take it back to the store & get it replaced, if not contact the company direct. My mirror does not have such an issue.
423582
The flap sort of "snaps" in, so unless you push it in it will not completely close. Same with the Defender (I have both). But if it does not snap in, either the case is not properly fitted (take it off, put it back on) or there is a manufacturing defect (return it, they ain't cheap).
524558
I would agree with the others. I did a quick google search and it does sound as though it might have something to do with the layers possibly not fusing together properly. Definitely not normal! I thoroughly enjoy mine, so you may want to give some thought to giving them a second chance and have them replace it. Good luck with whatever you decide! :)
466764
I have a problem with the lid sometimes too. I noticed when I leave the top flap open also when I screw the lid on it doesn't give me that problem as well.
1677801
It is not defective, but it is very difficult to get the cover open. I just openned in less that a hour but I could not tell you what I did. it just suddenly oppened. Try to knock it gentlely, pray and do not curse. Luck.Nelson
1410517
two suggestions. 1. Clean the seat of where the flapper sits with a scour pad gently, not the flapper. If any slime or dirt, this may make it have a good seal. OR 2. Your overflow tube may have a crack in it. This will give you a bad day if you are not willing to take the upper tank off and replace the overflow assembly. OR 3. your flapper was mismade and had an air bubble in it.
313123
It sounds like you have a possibly defective product. The edges should be finished smoothly so you don't get cut or scraped! Hope this helps. Gina
1574830
You may have a defective piece. Ours lined up perfect. I would contact the seller.
145513
I think if you flip it over to expose the brush there should be some screws that can loosen to remove the plastic opening around the brush. Make sure it's unplugged. Or just pull out the build up of hair etc. by hand.