Just received my vacuum. Went to fill out the warranty card--no sticker with a serial/model number to be found on the machine?!?
1070874
If I'm not mistaken it's on the bottom of the canister. You have to release the canister and it should show the serial # and product # there. I only found it because I had to call customer service for assistance.
241783
It looks like what I purchased and I love it. Very sturdy and well made. Does a wonderful job and cleans up easy. I would check out the website: www.lemproducts.com or contact their customer service. There is no model # on the box which I keep it in and all my paperwork is packed. Sorry I couldn't be of more help. Good luck and if you purchase this machine, I don't think you will be sorry.
688283
Contact Dyson. Mine was on the recall list. Dyson sent me all the info I need to return the unit to them. I brought my unit (unpacked) to the local UPS office. They packed it and sent it to Dyson (no charge to me). In about a month, Dyson sent me the repaired unit (again, no charge to me).
2114634
In the booklet I received with the vacuum "For Authentic Monster Replacement Parts, Call 888-896-8786. I called this number because the first machine I got did not have a filter. I as told to call the company I bought it from which I did to no avail. I finally got refunded for the first order but the company never did send me a return label, so I still have the first machine. I got the second one from the Vermont Country Store and it had the filter.When I call that number about the filter I was told that each filter cost about 16.99. I found this kind of hard to believe. So I'll just wash mine and see how long it lasts. The little machine is not really a very good product. It heats up too fast. In the booklet I received with the vacuum "For Authentic Monster Replacement Parts, Call 888-896-8786. I called this number because the first machine I got did not have a filter. I as told to call the company I bought it from which I did to no avail. I finally got refunded for the first order but the company never did send me a return label, so I still have the first machine. I got the second one from the Vermont Country Store and it had the filter.When I call that number about the filter I was told that each filter cost about 16.99. I found this kind of hard to believe. So I'll just... » Read More In the booklet I received with the vacuum "For Authentic Monster Replacement Parts, Call 888-896-8786. I called this number because the first machine I got did not have a filter. I as told to call the company I bought it from which I did to no avail. I finally got refunded for the first order but the company never did send me a return label, so I still have the first machine. I got the second one from the Vermont Country Store and it had the filter.When I call that number about the filter I was told that each filter cost about 16.99. I found this kind of hard to believe. So I'll just wash mine and see how long it lasts. The little machine is not really a very good product. It heats up too fast. « Show Less
1205613
Google vac motor with part number to find part suppliers. My old GUV motor gave out and a replacement motor was 2/3rds of the new unit. So I got a new GUV a couple of months ago.
395932
Bernie, the model number should be on the underside of the base unit, or you could look at your receipt.Mike
1371558
I had the same issue. Received my mop and noticed the "factory recertified" sticker on the box as well. Not impressed at all seeing as how the listing doesn't mention a thing about refurbished. I called Amazon and they were willing to refund my purchase but I asked to get a partial refund and keep the mop, which they agreed too. Can't fault Amazon much beyond allowing a shaddy vendor to use their service. I'm happy with Amazon but unimpressed with Firemall!
1024152
I've had my vacuum for about a year now. I bought the 1st vacuum like this one 2yrs ago and returned it while under warranty because the brush unit stopped spinning even though the vacuum was still sucking air. I purchase a 2nd one after that and here I am a year after that and again this vacuum has stopped working. Same problem. Is there an easy fix? I see that the belts are available through Amazon, but I don't want to order this part unless this will absolutely fix the problem. I actually like this vacuum and am disappointed that it stopped working. Any advice?
2163275
The one I received was the same as the photo image. I've been using it in the vacuum and it has worked well. ***Edited part***: Hello Christopher F. If I am understanding you correctly you wanted to purchase the dust filter and they sent you the HEPA Filter instead. What I can tell you is that I have a Hoover Mod. #UH70120 Vac. and I purchased the dust filter (not the HEPA Filter) that sits on the top of the dust tank from the seller: Vacuum Fix. I had no issues with them or in sending me the correct part. If you were sent the wrong filter contact that seller and have them make things right. If not call Amazon Customer Service and they will assist you in this matter they have been very helpful in the past. Also I learn this a while ago, when buying things try to buy items that are "fulfilled by Amazon" or sold by them directly. This way you have there complete backing on the item being sold. Fulfilled means that Amazon is acting as the middle man between you and the seller. This usually is listed next to by who the item is being sold by. Hope I helped and good luck. Show Less
430608
Mine had factory stickers on the box. And, there was nothing about it being refurbished. To me it was new.
1554912
I don't know that they offer any warranty on refurbished machines, but you can call Dyson's number at 1-866-693-9766.
265957
if you registered your vacuum with dyson, then have like a 5 year warranty on parts. we have about 5 dysons, and here and there on each of them some little part has eventually broken or worn out, and as long as it was a machine we registered, dyson sent free replacement parts. they were excellent about that! NEW machines have a 5 year warranty, i just double checked it on their site...
1375493
No, mine don't either ... there's a sticker on the bottom of one that says "1011" but that's not likely to be the serial number.The much higher-end Weller equipment (WX1xxx series, for example) IIRC have serial numbers (we have two of those at work). I suspect that Weller uses the same warranty card for all of their equipment.
1868390
This brand/model vacuum died on me twice... I never got to emptying it. It's a piece of junk...my experience. Sorry I can't help.
2060618
The model number should be located on a tag on the back of the machine. Otherwise I'm not sure.
1025802
I don't remember if I had one or not, but probably at least some kind. I think if you are buying a refurbished one, it should say how long for that particular machine. Hope this helps.
1267596
Hello: I have always taken my Hoover to a vacuum cleaner repair shop, one that is "Hoover Authorized" when anything was wrong with my vacuum, I used to live in Berkeley, CA until recently, and I took it to Berkeley Vacuum Repair on Berkeley Way just off Shattuck Ave. They were always fair & honest with me. Thank you for asking! Laura