I've unscrewed the nuts and removed the washers but the glass won't come off for cleaning under it. Any suggestions?
1064300
I think that's overkill...... unless you see something growing, I'd just do the soap/water combo. BTW spray a little PAM or similiar on the glass before popping and you can actually SEE the popcorn instead of the lid steaming over.
1064301
I wash it without disassembling it. Lots of soapy water and rinse well. Done. Even will put it in the dishwasher. Comes out fine. I would not take it apart.
429417
The washers are removable you put the outside washer on the inside and just the nut on the outside rotate dado by hand when done to make sure it does not hit anything. Be careful!
1017673
I had the same problem. I tried to remove it as they showed in the commercial but I ended up breaking it. :-( Too bad because this really is the best mop I have ever used. Very easy to use.
1105574
I have it under my washer & dryer which are stacked & everything seems to be fine. Hope this is of some help to you.
600812
I wouldn't know how to fix it. I have two. The silicone washer under the cap fell off,reason unknown. I called Bodum and they sent a replacement right away. I would suggest you call their customer service and advise them the problem. I'm sure they will take care of the problem. Other than the minor problem, they work great.
2250797
Round black nuts unscrew on the arm bottoms. Partially loosen them 2-4 turns, tap upward and the spindle will slide up to loosen the black washers. The arms are spring loaded so be careful. Drop a towel below each arm to protect the floor. I'd consider a synthetic lubricant.
773643
I'm having trouble with this too. Just did a little experiment: the problem is the glass cup and not the steel handle, because no matter which handle I use on one particular cup, it slips off. Washing and drying the exterior of the cup didn't help.
183855
I had the same problem. After using a wrench to get the whole thing off, then used more tools to get it apart, it leaked like a sieve after I screwed it back on. I'd like to know the answer myself because I bought a new one.
1578538
Sorry i can't help with this. Did you take it completely apart when cleaning it?
1637469
Hold the bottom with one hand and the top with the other hand then turn the bottom or the top while holding the other part steady. Turn and pull apart at the same time. You have to pull and turn very hard. That removes the base then unscrew the glass container.
989907
Hi, Make sure the taper end of the screws go in from the bottom ( On the flat size that goes agains the food ) Then put the handle on then flat washer and tap. The taps should tighen fully and the handle will be firm. I hope this helps with the problem.
416346
try a long bolt with washer . if the broken parts is the plastic good luck !!
1071075
Unscrew glass from base. Make sure to loosen the set screw on shroud first.
2088929
I had the same problem when I got mine. turns out i had to clean the cups and the window a bit better. then they stuck with no problem and haven't come off since!
2150293
Unscrew it! Sometimes they do become difficult to twist because of the proximity to heat and grease buildup. Clean the glass bulb as well as you can and grab something like a rubber grip jar lid remover and push slightly against the bulb and twist.
324225
Just line up the 2 pieces of plastic on back of lid and wiggle and push it on. I take mine off too clean
257106
If you're talking about the little coolie hat-shaped thing inside the cup that holds the whole beans, I couldn't get that off to clean it. It was too tight. I searched for instructions but couldn't find any. Sounds like you got it off and the cup too. There must be a peg on the bottom of the cup that fits into a hole if you get it all lined up right. I'm sorry I can't be more helpful.