We are having a problem with the range. We have an old house with VERY think walls. The thermostat will not connect from the 2nd floor to the base unit in the basement (but will connect from the 1st floor). Is there a range extender available? Or any suggestions regarding how to extend the signal to the 2nd floor? We are having a problem with the range. We have an old house with VERY think walls. The thermostat will not connect from the 2nd floor to the base unit in the basement (but will connect from the... » Read More We are having a problem with the range. We have an old house with VERY think walls. The thermostat will not connect from the 2nd floor to the base unit in the basement (but will connect from the 1st floor). Is there a range extender available? Or any suggestions regarding how to extend the signal to the 2nd floor? « Show Less
1063677
I'm not aware of a range extender. I had the same thought as given in the previous answer, install the base unit on the first floor. Or, try moving the base unit to a different place in the basement.
244089
I know of no range extender....as for a solution.....my only suggestion is to remove the unit off your heating unit in the basement and have an HVAC professional hard ware it on the first floor or call and talk to a tech at Honeywell....sorry i guess thats not much help...Good luck
1137506
im not a expert but i think the directions tell you to mount the sending unit on your furnace, so it should transmit to a normal location in most homes, but what i did was mount the sending unit where the old thermostat was and relocated the new thermostat receiving unit at a better location because we put a addition on our home and it needed relocated to keep the home at a comfortable temperature thru out. hope that helps you !
1973219
The range is going to depend on the layout of your space , the composition of the materials in your walls, floors and ceilings -- so it will be somewhat different for everyone. In my case, I have a single story ranch style house, about 3,000 square feet. The router is at one end of the house and the range extender is in the middle. There is no direct line of sight between the two - there are a few walls between them and it works just fine to cover the rest of the house. I get a good signal at approximately 60-70 feet.
1722974
Hello - I bought one of these units (base station and 3 sensors) for my parents. They live about 800 feet off of a main highway with the base station in the house in an interior hallway and it works fine. They had one 7 years prior to that and it worked fine too. I don't think you have to have the sensor and the station in "sight" of each other as most people have the base station in the interior of their home. Hope this helps - Alan
526708
My main router is in my basement. I put the extender upstairs, on my first floor which is about 200 feet away from the extender. It reaches another 1,000 feet to our second floor guest rooms. Best purchase we made and the company is extremely helpful.
1032183
Hi Chris,Two suggestions to your inquiry.It is possible your cellular company provider may have a signal extender unit that can be placed in the basement location of the Pit Boss, like a cable router.If not, then the only other option is running the wire upstairs were you have good signal strength. This may require you to purchase additional wire. I would take the whole unit with you and explain your situation to the departments electrical staff. They may suggest either the same size wire or a slightly thicker wire based on the wire length needed. I hope this helps, good luck. Hi Chris,Two suggestions to your inquiry.It is possible your cellular company provider may have a signal extender unit that can be placed in the basement location of the Pit Boss, like a cable router.If not, then the only other option is running the wire upstairs were you have good signal strength. This may require you to purchase additional wire. I would take the whole unit with you and explain your situation to the departments electrical staff. They may suggest either the same size wire or a slightly thicker wire based on the wire length needed. I hope this helps,... » Read More Hi Chris,Two suggestions to your inquiry.It is possible your cellular company provider may have a signal extender unit that can be placed in the basement location of the Pit Boss, like a cable router.If not, then the only other option is running the wire upstairs were you have good signal strength. This may require you to purchase additional wire. I would take the whole unit with you and explain your situation to the departments electrical staff. They may suggest either the same size wire or a slightly thicker wire based on the wire length needed. I hope this helps, good luck. « Show Less
1413828
I cannot answer that question, but will say I have been having more problems with mine besides the range. It seems devices that spend extended time in the area that is almost in range loose connectability when brought into range. Other devices move in and out of range with no issues. Sorry I could not help.
2104847
A basement installation would work for the everything above the basement but would be limited on its broadcast outward. The higher you can get your Access Point the more coverage you will allow it to broad cast to. Look for a chase from yourbasement like a exhaust flu from your furnace or plumbing. If you can get it to ground level that would help. If you are only able to place it in the basement mount it on the ceiling as close to ground level as possible. Good Luck Ron B
1304691
Mine is working. I've only had them for about 6 weeks but no problems. However, there are a few things I've found. I have an old house, and old wiring. Speeds from 2nd floor to basement are not great (5-10MB). I read that crossing circuits in your house reduces speeds. I have not tried mine on the same circuit to verify this. Surge protectors and UPS seem to filter out/interfere with the signal. I read not to use extension cords but I am using a 14 gauge 12' extension cord and it seems OK. I get the same speeds with or without the extension cord. They were easy to set up. I just plugged them in and plugged in the Ethernet cables. Mine is working. I've only had them for about 6 weeks but no problems. However, there are a few things I've found. I have an old house, and old wiring. Speeds from 2nd floor to basement are not great (5-10MB). I read that crossing circuits in your house reduces speeds. I have not tried mine on the same circuit to verify this. Surge protectors and UPS seem to filter out/interfere with the signal. I read not to use extension cords but I am using a 14 gauge 12' extension cord and it seems OK. I get the same speeds with or without the extension cord. They were easy to set up. I just plugged... » Read More Mine is working. I've only had them for about 6 weeks but no problems. However, there are a few things I've found. I have an old house, and old wiring. Speeds from 2nd floor to basement are not great (5-10MB). I read that crossing circuits in your house reduces speeds. I have not tried mine on the same circuit to verify this. Surge protectors and UPS seem to filter out/interfere with the signal. I read not to use extension cords but I am using a 14 gauge 12' extension cord and it seems OK. I get the same speeds with or without the extension cord. They were easy to set up. I just plugged them in and plugged in the Ethernet cables. « Show Less
1032179
Hi Chris, Two suggestions to your inquiry. It is possible your cellular company provider may have a signal extender unit that can be placed in the basement location of the Pit Boss, like a cable router. If not, then the only other option is running the wire upstairs were you have good signal strength. This may require you to purchase additional wire. I would take the whole unit with you and explain your situation to the departments electrical staff. They may suggest either the same size wire or a slightly thicker wire based on the wire length needed. I hope this helps, good luck.
1291235
I can't help you with that question, I return to mine because the range was very poor would not connect across the room.
1842637
Yes. I do. The door sensor transmits an open signal and can be read by as many detector/indicators as you want. The range however is limited. My second detector won't work in our bedroom which is at the opposite end of the house, about 50 feet away. So I located it in a spot I would see in the evening a little closer to the doors. If I were you I'd start with one and try it in the places you might want. If it works fine buy another. I like the system. I really thought it was going to be so so because the price was so resonable. It has been completely reliable I the past 6 months.
657610
Without getting too technical, can someone explain why it does not work with the 9000 series? Is there an extender available for those (I own KX-TG9392T)? Alternatively, is there a 2 line system that does work with a range extender?Finally, is there an alternate solution to getting broader coverage? Thanks.
1527468
Mine was the same way. I found a different solution by using a wireless chime. It was a lot of work. I rigged the button to connect to the wired chime. It only worked for one door. Not 2 doors like the extend a chime. But at least it could be heard. Sometimes this stuff doesn't work. What are you going to do?
471052
Julie, that is why I installed the product. With a metal roof, I had no signal. This is supposed to extend/boost the signal. After I had mine installed, I have signal in my basement! Now there was an app " Open Signal" that I used to find where to install the antenna to get the best strength. So, I would say he didn't install it correctly. Mine works well and so does my sons and one of my clients installed his in a shop with a metal roof to get a signal. Have him come back to install properly!
1175719
My house is 8,500 ft consisting of 2 floors, concrete, steel beams and concrete between floors. I have uverse they just changed our router to a new ATT2..... And they installed a Netgear N300 which improved WiFi. Someone told me I should place repeaters in every area. Will this work, is that true or did he mean something else?
371321
Hello - I find using this device very sporadic .. meaning my wifi kicks out every single day.. if I am away from unit say 100 feet - I am NOT very happy at all with the performance - BUT I say this .. not knowing if it is in fact our main router - although I did have another much less expensive device that I used (Securifi Almond-Touchscreen Wireless Router extender) and that worked so well .. but it was not meant for the outdoors. I wish I had done a bit more investigating .. for the money spent .. I am not happy ..sorry ..