does it come with a key to reset the combination
1035461
Yes. Make sure you read and follow the directions carefully. I didn't the first time and a 5min combo change turned into an hour.
1432048
It is a 4 digit combination on the bottom of the lockThe instructions included are very simple & clear. It comes with a key that is only used to reset the combination. Open the lock with the factory set combinationOnce you have the combination entered, push the Shackel into the lock to open. To reset the combination the lock has to be open. Then you will need to insert the key and turn 90 degrees. Then set the combination to the desired digits.Turn the key & remove it. The combination has been reset.In order to lock it you have to scramble the numbers.Hope this helps It is a 4 digit combination on the bottom of the lockThe instructions included are very simple & clear. It comes with a key that is only used to reset the combination. Open the lock with the factory set combinationOnce you have the combination entered, push the Shackel into the lock to open. To reset the combination the lock has to be open. Then you will need to insert the key and turn 90 degrees. Then set the combination to the desired digits.Turn the key & remove it. The combination has been reset.In order to lock it you have to... » Read More It is a 4 digit combination on the bottom of the lockThe instructions included are very simple & clear. It comes with a key that is only used to reset the combination. Open the lock with the factory set combinationOnce you have the combination entered, push the Shackel into the lock to open. To reset the combination the lock has to be open. Then you will need to insert the key and turn 90 degrees. Then set the combination to the desired digits.Turn the key & remove it. The combination has been reset.In order to lock it you have to scramble the numbers.Hope this helps « Show Less
1742577
As I remember my locks came set on zero waiting for my combination to be set. If the one that won't open was set to another number and the key pulled then the only way to open it is to try every possible combination. I'm sure Amazon will replace it as defective.
1635439
Yes it does ,comes with two keys . Don't do like I did , I put them up can't remember wher I put them.
1833032
I didn't receive a key of any kind, however you can register the combination to the safe on a secure website. This will allow you to access the combination in case you forget or lose the combination.
19396
Reset screw is in the center of the handle. However, you cannot go into the reset mode without first knowing the current combination. Same with the resettable padlocks. Just having the reset key won't let you re set the combo. You have to first know the current combination and open the lock to re set it.
953010
As far as I know, no. Unless you have a copy of the original key. To be able to re-key the lock, you have to be able to insert and turn the key, and only the original (or copy of it) would be able to do that...(unless of course you have some kind of thieves tools...)
1493932
There is no key option. The combination is in the owners manual. If you don't have the owners manual or have forgot the combination you are just S.O.L.When you buy it is comes with the combination , but if your buying used makesure that the seller includes the manual. Also the combination is set at the factory and you can't change it
1329208
the owners manual shows you how to do it, you use an internal button then reset comes with two keys also
953012
No. You must have the original key first to set it, then remove the original key and replace it with the key (another one) of your choice, then turn it back to complete the recoding.
1207810
Not sure if it had keys. It actually comes with a very easy method to re set the lock to use existing keys. I reset and just use the other keys that work on other locks in the house. Very convenient.
1887703
Hi Vicky. While there are 10,000 combination possibilities the reset button is on the inside. You will need to contact Masterlock and id the product with the serial number unique to you, which is in place for your security. They are very helpful in getting what you need. I hope it works out. Peninna
953005
Only if you have the reset tool. If you do not have the reset tool, you need to have the original key or working key.
2047702
Yes you can change the combo and re-key the lock. There are no instructions on how to change the combo but it is possible. After some trial and error I was able to set mine to the combo I desired.
1386390
There is no master key. I also had a very hard time locating customer service number, and was on hold a very long time before I just hung up. I would say just dont forget the combo!!!!
1049629
Yes, it comes with a key. We have "forgotten" our password and had to use the key. It's not a problem.
761866
Yes, it does. It comes with 2 keys. This is a great option, especially when you forget the code like I did last week :)