Amazon Packaging of Seagate Drives: I want to make sure that I get a working, undamaged product when I open the box, so can anyone attest to a change in Amazon's packaging for these?
1038143
No they have not. I just received a 500GB Seagate today. The packaging is completely defective. The drive itself was in a cardboard box with extremely flimsy inner dividers that were suppose to "suspend" the drive in the middle. One of the divider tabs was broken (quite clearly due to poor design) and my drive was sitting on the bottom of the box. There was no form-fitting plastic clam shell. This defective box was then put in an outer shipping box which had plastic air bags only on top. This means my drive was effectively shipped with ZERO padding. The only thing between the drive and the hard ground was two pieces of cardboard. I'm sure the postal carrier had great fun with it. It boggles the mind that anyone could ship a hard drive like that.
401189
there is no firmware! It is plug and play. If your BIOS does not see it then your mother board is shot or to old. Go to Seagate.com they have software that will allow firmware checking.
1494172
This is an OEM drive, no retail packaging. It will likely come bare in a box. But in my experience they are well packed.
1894889
I just checked www.wdc.com Typed in Serial Number from drive I received. Answer from WD: "The warranty for this product has expired. The product is not eligible for replacement. If you need technical assistance, please send us email." So either Seller is warranting this drive OR NO ONE IS!!! I, for one, would like to hear from the seller on this matter!
4005
Mine was just a drive in a box. However, Seagate drivers are online with good support, especially Seagate Tools, which is why I prefer this brand.
488909
There is no optical drive. For some reason in the Optical Drive field Amazon says "Brand New with Manufacturer's Warranty". I think they meant to show this for the condition of the product, it has nothing to do with an optical drive, because there is none.
1888294
According to Technodeals, the company which is actually selling and shipping the drives, these are "bulk pulls" and classified as "New - other". They provide a 3 yr warranty and 30 days for returns. I don't believe WD provides any warranty for these drives. If WD was providing any type of warranty I would think Amazon would have listed it somewhere on the product page but there is absolutely no mention of any warranty with the exception of the $6.40, 2-year warranty offered by a third party. Look by the "Add to Cart" button on the top of the page. I've used a number of these drives, all "bulk pulled" and have never experienced any issue. Hope this helps and does not confuse the issue. According to Technodeals, the company which is actually selling and shipping the drives, these are "bulk pulls" and classified as "New - other". They provide a 3 yr warranty and 30 days for returns. I don't believe WD provides any warranty for these drives. If WD was providing any type of warranty I would think Amazon would have listed it somewhere on the product page but there is absolutely no mention of any warranty with the exception of the $6.40, 2-year warranty offered by a third party. Look by the "Add to Cart" button on the top of the page. I've used a... » Read More According to Technodeals, the company which is actually selling and shipping the drives, these are "bulk pulls" and classified as "New - other". They provide a 3 yr warranty and 30 days for returns. I don't believe WD provides any warranty for these drives. If WD was providing any type of warranty I would think Amazon would have listed it somewhere on the product page but there is absolutely no mention of any warranty with the exception of the $6.40, 2-year warranty offered by a third party. Look by the "Add to Cart" button on the top of the page. I've used a number of these drives, all "bulk pulled" and have never experienced any issue. Hope this helps and does not confuse the issue. « Show Less
2182821
I just had a similar problem. I purchased what was advertised as a new drive and received a drive marked "Recertified". When I when to register this drive I found it only had 3 years remaining on it's warranty. This is my eight WD 4TB Re drive. I'm very happy with them and I have purchased most of them from Amazon. In two other cases I received an OEM drive and had to exchange it. In all the other cases I received what I ordered. Getting an OEM drive or a Recertified derive "by mistake" seems to be a common problem. The warranty is very important to me. I own a total of sixteen HD's on three computers. Over the past 15 years two have failed under warranty and WD replaced them. I just had a similar problem. I purchased what was advertised as a new drive and received a drive marked "Recertified". When I when to register this drive I found it only had 3 years remaining on it's warranty. This is my eight WD 4TB Re drive. I'm very happy with them and I have purchased most of them from Amazon. In two other cases I received an OEM drive and had to exchange it. In all the other cases I received what I ordered. Getting an OEM drive or a Recertified derive "by mistake" seems to be a common problem. The warranty is very important to me. I own a total of... » Read More I just had a similar problem. I purchased what was advertised as a new drive and received a drive marked "Recertified". When I when to register this drive I found it only had 3 years remaining on it's warranty. This is my eight WD 4TB Re drive. I'm very happy with them and I have purchased most of them from Amazon. In two other cases I received an OEM drive and had to exchange it. In all the other cases I received what I ordered. Getting an OEM drive or a Recertified derive "by mistake" seems to be a common problem. The warranty is very important to me. I own a total of sixteen HD's on three computers. Over the past 15 years two have failed under warranty and WD replaced them. « Show Less
1279694
I am having this problem as we speak. Seagate just finished telling me that they believe the power supply is dead, and the warranty department says we need a new one. Unfortunately, they don't have any in stock, and they "don't know" when they will have then again... maybe a month, maybe more. What the HELL am I supposed to do to access my data until then? DO NOT buy this stupid thing. I had maybe 10 hours of use on the power supply before it died. Seagate told me immediately that the problem was the power supply, so they absolutely know this is an issue. GGGGGGGGGRRRRRRRRRRRRRRRRRRR!
1879559
That's interesting. I just kept mine in a box, but that was fortunate because when the new drive failed they were able to retrieve my data (again) from my original drive. I would think a computer place that does repairs could help you.Sounds like a great idea, good luck.
34418
I ordered the 1TB for a friend a few months ago and I'm pretty sure it came in retail packaging. I would guess 2TB would come Retail too.
1995473
Hi D. Petitpas,I was wondering if anyone would ever reply to my post. I didn't know that these drives were shipped pre-formated and I don't think that it is listed in it's description here on Amazon. Thank you so very much for setting me straight!
326667
I ordered from Amazon directly - no third party. The bad inner box was due to Seagate. The bad outer box was due to Amazon.
191938
I installed 2 "Seagate Backup Plus 4TB USB 3.0 Black Desktop Hard Drive STCA4000100" and it seems to be working fine. I found it cheaper to pull them from the housings.
1436376
Some people are saying they have received the drive without retail packaging. I really need to order two 2TB drives. I wish there was a way of knowing what they are shipping right now.
803031
NOT from this seller - I checked both serial numbers on Seagates Warranty Validation page and see "The product you identified was sold as a system component. Please contact your place of purchase for service."I have a failed drive, and no response from the seller - can't send it back to Seagate.. uh oh.
1412385
I have purchased several of these drives and they are new in factory packaging. if you do have a problem amazon and wd support are very good. they run at 100 to 110 mps speed and are very quiet.