What is the best way to put the water into the system? I have tried through the little opening at the top where the arm goes but water just drips everywhere. I also have pulled out the container &amp; put water directly into it but getting it back on was a...
357442
The little thing with the indent is what you turn either clockwise or anti-clockwise and pull directly upward at the same time. When you take that little cover off, that is where you pour the water. Took me a while to figure it out too. :-) It is a fantastic unit when you figure out how it works.
1904288
I have seen mixed opinions about the water flow. I personally had this same issue. But I took the filter off the faucet then took unscrewed the filter out of its housing and made sure all the water was out of filter then did the reinstall steps like I was puting a new filter in. I then put the fu lter back on the faucet. Then very slowly turned the water on to slowly fill the filter with water. And behold I got my flow back I had before. I think there was a air pocket in the filter. Give it a try see what you think. i hope this helps let me know.
1188955
If you purchased a "portable unit" it DOES NOT get Installed....you just keep it handy and run water through it, into a jug or a glass or a Britta pitcher...and Bingo...you are drinking "structured water." &lt;3
2136009
I got the same issue at first. I managed to open it up this way: Hold the bottom plastic/clear at the point (the spout) with one finger in one hand, and your other hand is holding the the stainless/metal part, then pull the clear plastic part away from the stainless /metal part. Good luck. Hope it works for you.
906791
Jeffrey's suggestion is best. Anytime I had a leak it was always because the lid had been screwed on incorrectly. Gets tricky sometimes. If you just can't get it to quit, I'd suggest catching the water so you can just pour the "leaked" water right back into the pool.
953510
I simply drilled a small diameter hole into a 3-gal plastic bucket from a home improvement store, and slid the waterer in. There was a plastic nut that secured it from the inside. I assume it is the same for the cooler. Just remove the original cooler tap and slide the waterer in. I've had mine for two years and it works great. I'll buy another when mine ages.
1802470
I tried using a mountain dew 2 liter and as soon as I put it on it just kept poring into the reptifogger. I may have been doing it wrong, and I've heard other people have success so give it a shot! I may try a different bottle next!
1657631
Mine did the same thing. Only had it a week. I don't think it got any water in the housing or anything, it was just sitting in one spot on the shelf. Seems to be rather cheaply built. Disappointing!
69702
I just put it into the base with the water. Make sure to clean and dry it well if not using for while. I used mine for a week, put it away for a month, and it stopped working when I brought it back out again. Good luck!
1511139
Mine did the same thing. I just pushed them back in and that worked. It was rather difficult to do, but they went in. Just make sure to push at the base of the yellow spigot. If you try to press ON the yellow spigot or the metal piece that sticks out you may damage it and it could start leaking. I hope that works for you!!
2115435
I believe there in instructions on how to do this included. We currently just pour water in as needed. We are pleased with this product!
125970
It sounds like some water has leaked into the unit making it unstable. I've had this problem and discovered that the seal around the top was the problem.I actually had to pry it open enough to get the water out and then re glue it. Good luck.
1216022
Hello Madlin: You are not getting water into the hose leading from your water supply to the unit. I wish I could help but I had a plumber install mine. I believe that the plumber may have hooked my cold water line into the tank. Then the hot into the water line under the sink. Try phoning the store. I got mine at Amazon. Sorry Madlin, and good luck. JK
1925631
When the pitcher is fully assembled, take the lid off (not obviously easy - I have to get my fingernail between the lid and the pitcher to lift it up). With the faucet on slowly, fill the top portion until it is about to overflow. The water trickles through the filter and then collects in the clear portion of the pitcher. Any time the water volume gets low, just refill the same way. It's OK if water sits in the top "blue" portion, because it will eventually pass through the filter. When you pour water out, it is only coming up from the water in the bottom, already filtered portion of the water. I do not plan to need to wash the pitcher, until the filter needs to be replaced. Hope this helps! When the pitcher is fully assembled, take the lid off (not obviously easy - I have to get my fingernail between the lid and the pitcher to lift it up). With the faucet on slowly, fill the top portion until it is about to overflow. The water trickles through the filter and then collects in the clear portion of the pitcher. Any time the water volume gets low, just refill the same way. It's OK if water sits in the top "blue" portion, because it will eventually pass through the filter. When you pour water out, it is only coming up from the water in the bottom, already filtered portion... » Read More When the pitcher is fully assembled, take the lid off (not obviously easy - I have to get my fingernail between the lid and the pitcher to lift it up). With the faucet on slowly, fill the top portion until it is about to overflow. The water trickles through the filter and then collects in the clear portion of the pitcher. Any time the water volume gets low, just refill the same way. It's OK if water sits in the top "blue" portion, because it will eventually pass through the filter. When you pour water out, it is only coming up from the water in the bottom, already filtered portion of the water. I do not plan to need to wash the pitcher, until the filter needs to be replaced. Hope this helps! « Show Less
300786
I had to take a water hose and kind of prime mine where the intake is, squirt water in there and it will evently pick the water up! Good luck !
579901
Chances are you have air in the line for your input. Try either filling the canister up with water beforehand or use the hose you use to fill your tank to force water into the input once you'be turned it on.
2141172
Reseat the bin containing the water. You probably didn't push hard enough or align it properly. After a couple of times you'll get used to it!