The device is not turning on unless plugged into the computer even though the battery power shows it is full and the device says, ready. Suggestions?
1064566
Make sure it is not locked. Look at the switch on the left side. Make sure the switch on the left side is up and then hold the power button until it turns on.
1310934
Try a "battery re-boot:' Shut down the PC, unplug it, remove the battery, plug in the laptop, boot up, shut it down again, unplug it, insert the battery, plug it in, and reboot. I'm not sure what operating system you're using, but to be safe, generate a restore point.
1476611
Unfortunately you have not provided enough info on your problem. In general, if it is a hardware problem, like it no longer turns on, it is not worth spending my on repairing these gadgets as it would be more money fixing them than buying a new one. If it is a configuration problem, then you can download user manual from the web or if you have backed up your unit, then reload your old configuration.
2047365
What method have you been using to charge it? Usb to pc or usb to power adapter? Also, have you tried using a different cable? I would try holding the power button down a bit longer than usual just to see if it eventually comes on. Hoping it fires back up for ya!
820058
You Should First Try To Make Sure You Have Fully Charged Your Battery Then Try To Hold The Power Bottom 4 30 Seconds It Should Turn On.Hold Power Bottom Untill It Turns On.DO NOT Try To Turn On While Charging It Will Not Turn On Properly I Hope This Helps
2269746
I do not know what the problem might be in your laptop. But if the battery is fully charged & plugged in, it will not charge (since it does not need to). If the battery is not charged and does not charge when plugged in, I would contact the seller.
356518
Make sure the keyboard is on and charged. i did not have any other steps other thanpairing with mine.
1138728
I ran into a similar issue but fixed it by plugging it in and holding down the power button until it turned on. You might try holding it for 15 seconds or so.
589136
Try to reset device by holding power slide shifted enough long to see change on screen. Then loose it, and shift it again to power on. If you are unsure of enough battery power, charge device for a while before trying and keep it plugged while resetting.
1182054
Is the red led power-on indicator lit?If so,your problem is most likely with the device.A volt-meter would help.
1014205
Jim, when you plug it in the device will turn on, however, as one of the reviews had mentioned that electric supplied cird is faulty, so you may have to buy a separate plug for that device.I hope this helps with your buying decision.
879746
When you plug something into it and it does not work try resetting it. If that does not work try replacing it.
1973317
Did you attach the small USB to the computer? It is in the battery compartment as well.
1305139
First make sure you charge it for a couple hours. While it's plugged, press and hold the power button until you hear a vibration, then release the power button, wait for 6 seconds, it will turn on.
1197268
Interesting, actually mine did not turn on either, however, I just assumed mine was to replace the battery. Which I have not done yet. I have had mine for 6 months or so. Did you change the battery?
259384
try disconnecting the power, remove the battery , then replace the battery and the power , restart and if it does start call dell and have them remotely check out your laptop
2263703
Do you have an adequate power supply for the device? If so then it may be defective.