I cant get the iceshaver to stay on long enough to make 1 drink. It shuts off after several seconds &amp; I have to turn it on again and again.
1041850
I had this problem also but it worked better when i had it set for multiple drinks.
1046671
It will run through the frozen drink cycle and then stop. The whole blender doesn't power off when the cycle is through.
1794787
I have left mine running for a while on high and it shut off. I think there is an overheating sensor or maybe even a timer of some sort. The two pre-programmed settings have a set cycle and shut the blender off automatically.
423003
I did not try to make any frozen drinks, however I did attempt to make a strawberry/mixed berries sorbet, and it was a disaster. The machine would not chop and blend the berries with the ice even after 15 minutes of pounding the daylights out of it with the tamper as instructed in the directions. Actually, the recipe book used the word, "vigorously." I tried for 30 plus minutes to get this mixture to blend, and it never did. I ended up finishing it in my Kitchenaid blender. We ended up drinking the result because it never became a sorbet. The item is big, ugly, light weight and very,very cheap looking. The bottom line is that it is a HUGE waste of money, and I so wanted to like it. I did not try to make any frozen drinks, however I did attempt to make a strawberry/mixed berries sorbet, and it was a disaster. The machine would not chop and blend the berries with the ice even after 15 minutes of pounding the daylights out of it with the tamper as instructed in the directions. Actually, the recipe book used the word, "vigorously." I tried for 30 plus minutes to get this mixture to blend, and it never did. I ended up finishing it in my Kitchenaid blender. We ended up drinking the result because it never became a sorbet. The item is big, ugly, light weight and... » Read More I did not try to make any frozen drinks, however I did attempt to make a strawberry/mixed berries sorbet, and it was a disaster. The machine would not chop and blend the berries with the ice even after 15 minutes of pounding the daylights out of it with the tamper as instructed in the directions. Actually, the recipe book used the word, "vigorously." I tried for 30 plus minutes to get this mixture to blend, and it never did. I ended up finishing it in my Kitchenaid blender. We ended up drinking the result because it never became a sorbet. The item is big, ugly, light weight and very,very cheap looking. The bottom line is that it is a HUGE waste of money, and I so wanted to like it. « Show Less
365663
You can go on line and ask Shark any questions you may have. I did that and they were very cooperative in helping to solve my problem with my first one. They offered to replace it but shipping to return it was too expensive. I have had 2 of these. If you will only use distilled water and always run it until the water has all been used it will last indefinitely.
480755
You need to make sure the top clear plastic lid is slid to and locked in place, and it should power on. Plug the unit into wall socket, and rotate the plastic lid from side to side. There's only one way for it to lock in place, and when it's in this position the unit will start. Also, you should lift UP the middle portion of the unit. Take plastic lid off, and the middle section lifts straight up. You will then see the gear on the main body of the unit, and the gear on the middle section. On the middle section there is a center knob with arrows on it. Make sure this knob is twisted and secure in it's place. This middle section is where ice cubes are dropped in, and they fall into an open hole where the ice shaver blade chops up and forms either shaved or slushie ice. Put the middle section back on, and the top plastic lid. Slide the bottom plastic bowl in place, and rotate the handle to the far left until it stops. At this point you should be able to plug unit in, and hear the noise from the gears rotating indicating that it is powered on. Unplug, fill middle section with ice. Choose between slushie or snowcone ice, plug back in. WATCH through the plastic lid to see when you need to refill with more ice. IF you have done everything described and unit does not power on, box it up and return. You probably have a faulty/bad unit.
1140859
I just installed this ice maker and am having the same issue. The ice comes off in a big block and does not separate without beating on it with the scoop. Still does not completely separate. We have reduced the temperature and it is a bit better. Going to reduce the temp a couple more degrees and see if that is the fix.
1358285
It sounds like the base, cup and lid aren't connected properly. If they aren't, it won't run. Make sure they are aligned properly, if it don't run, do it all over. I guess it is one of those safety features. Mine did that about a month ago, then I got it to work! Good luck, I sure hope I was able to help you. :)
1223332
Seriously doubt your drinks would be cold for very long in that situation. First, this isn't a fridge but a cooler. Myself, have never had reason to use this without it being hooked up to electricity. If you must unplug this while in use, suggest using some of the blue ice items to help keep your drinks cold. That should give you an hour or more.
1486578
If your problemis that the unit doesn not maintain the desired temperature, my unit's temp did the same thing after a month or so. having nowhere to turn, I solved the problem by putting one of those frozen containers that come with plastic beverage and food coolers on the top shelve of the left compartment. I then kept entering the desired temp several times for both compartments. It took two shots with the frozen pack, but it worked. Both sides now hold their set temp.Goog luck.bluefox803@aol.com
1112208
I've not had that experience either. I do know that the instructions said not to run the blender continuously for more than 5 minutes (I think). Maybe you're running it for too long?
793426
I'm not sure why but I do know that it does not keep the ice/beverage cold for long. Especially being an "insulated cup". I wanted one real bad so I paid what I did to get it!! I couldn't get one anywhere at our local Starbucks.
180923
I had that one, I used it once and it broke. I called them and they replaced it with a much nicer one, which holds about a quart of water, lasts all day and scents the entire room and beyond. Get the better one.
1278579
I had the same problem. What i did on my second bottle was to shake it each time before using and then when it was getting close to the end was adding a bit of water and shaking and micorwave for 10 seconds, seems to get it all. I hope this helps.
561616
I happen to have a small bar sink right next to my machine so I pop it off, run it under the tap for a couple seconds, shake the water out, and then pop it back on the machine. If I know I will be making multiple drinks that morning (or evening) I will just leave it on until I am done making drinks. I will note one other related issue. I stopped using the supplied Thermos. Reasons: a) it doesn't hold that much milk and b) frequently it produces an inconsistent froth. I am lucky that I have a fridge drawer right under my machine so I pop out a half gallon milk jug, drop the tube in the jug make my coffee and then drop the jug back in the fridge. Very convenient. I happen to have a small bar sink right next to my machine so I pop it off, run it under the tap for a couple seconds, shake the water out, and then pop it back on the machine. If I know I will be making multiple drinks that morning (or evening) I will just leave it on until I am done making drinks. I will note one other related issue. I stopped using the supplied Thermos. Reasons: a) it doesn't hold that much milk and b) frequently it produces an inconsistent froth. I am lucky that I have a fridge drawer right under my machine so I pop out a half gallon milk jug, drop the tube in the jug... » Read More I happen to have a small bar sink right next to my machine so I pop it off, run it under the tap for a couple seconds, shake the water out, and then pop it back on the machine. If I know I will be making multiple drinks that morning (or evening) I will just leave it on until I am done making drinks. I will note one other related issue. I stopped using the supplied Thermos. Reasons: a) it doesn't hold that much milk and b) frequently it produces an inconsistent froth. I am lucky that I have a fridge drawer right under my machine so I pop out a half gallon milk jug, drop the tube in the jug make my coffee and then drop the jug back in the fridge. Very convenient. « Show Less
326648
I guess I just learned that I should have used distilled water. Mine's clogged from using cold tap water, but I had it for over 10 years. (I think mine was the first model. I remembered that I ordered it from one of those commercials). But it does still work for the first 15 mins, than the reset button constantly lights on.
1818165
Mine quit after one use so I sent it back for a refund. I had no luck with mine...sorry!