Does anyone know how we can fix the suction cup that came off? It looks like the head of the screw should go inside the rubber part?
1059339
yes i just looked at mine and the head of the screw is inside the rubber part, and the end of the screw goes into the leg upside down and you twirl it until it's tightened....
1059340
Hi Courtney, I really appreciate you taking time to answer, however, I don't see how to get the head of the screw inside the rubber part. There's now way to open it and the hole is only big enough for the screw part. Any ideas?
96933
I have 2 and I've never had the suction cup detaching. Well! once when I was moving it. It was a little stuck but all I did was stuck back on and no other problems.
952306
Yup used to have the same problem, change the surface( the smoother the better ) and clean before put the suction cup.
152083
Should have 2 screws that attach the ball base to the suction cup. These should be included with the mount kit.
419493
Hi Steve,I bought it and fixed it with the help of a mechanic. Not sure if he used the same screws or used from his collection. I apologize that I couldn't help you with.Manoje
1427389
Ah mines falling off too. Seems like you can just super glue it back on if it's still in decent condition.
2084002
I'm really not sure I have not replaced mine yet...I now when I was installing it originally i needed to screw something on...try unscrewing?
1282132
There's a little tab that sticks out beyond the edge of the cup. Try to pick that up and slip your finger underneath all the way around to release the suction cup. If you can't get your finger in, try something soft so you don't scratch the dashboard, maybe something like a Q-tip.
1990213
...just push it Real Hard! Take the mount off the base first. does that help? Any luck? Let me know?
2168574
I would contact either the manufacturer or the vendor. Usually they offer replacement kits for screws and other small parts. No experience with this particular item.
1190408
Did you follow the instructions to turn the base? That locks the suction cup in place. Mine is on my mirror and is very sturdy.
163845
I would return it as it is obviously defective, unless it happened since you received it. In that case, I don't know about finding the replacement screw. Sorry I can't help.
1097623
Yeah, I've had a screw break off too high. I used a pair of flat nose pliers to grab a hold off the screw, then just bent the screw back and forth it broke off at the sub floor. Only happened once in about 400 screws
1173075
I think there is a rubber piece on the top. Pull that back and it might be in there. Haven't used mine in a while.
1445921
Hi there...I looked long and hard for the suction cups by themselves to no avail. Wound up buying another unit. Good luck!
1606906
It just detaches pretty easily after entirely removing the screw. Give it a few tries in and out and it should come out in no time.
1044809
It happened to me too. I used an old credit card (or something similar that won't scratch your windshield) to gently take it off. There was a black rubber circle on the windshield. I took my car to a glass repair shop and they took it off easily. The suction mount was slightly damaged, but it still attaches to the windshield (although the grip feels weaker).