What is the return policy on these if they are duds like some people have mentioned?
1071930
Do I need to fully discharge these batteries after they run low and then recharge them fully so that they won't loose there memory?
1071931
I have to comment on the "duds." I bought eneloops from amazon and thought that I got duds. The things sucked. They lasted for 3 days and had to be recharged. This is because you have to "break in" new rechargeable batteries, I found out. The batteries need to be drained and recharged several times before they will reach maximum capacity. So before you return any batteries for being duds or knockoffs, make sure to "refresh" them using an appropriate charger. Otherwise just prepare to charge them fairly frequently at first until they hit their max capacity.
1436431
The ones I bought did. Only one other person seemed to think so too (among the reviews), so perhaps we just got a bad batch. On the positive side, I had no problem returning them for a full refund. I would suggest giving them try for yourself.
1738775
I would not purchase these. I purchased two a month ago and blew them up and they were lopsided I only weight 125 and could not balance they were so bad. I emailed asking to return them and they said I would receive a full refund if they found something wrong. Needless to say they only gave me 90$ and I spent 50$ getting them back to them. They are a very dishonest company and when I tried to contact them they told me that they assumed I only wanted them for a weekend trip so my refund reflects that. I have friends that have some and theirs work great so beware it seems to be a 50/50 chance of getting good ones. I would not purchase these. I purchased two a month ago and blew them up and they were lopsided I only weight 125 and could not balance they were so bad. I emailed asking to return them and they said I would receive a full refund if they found something wrong. Needless to say they only gave me 90$ and I spent 50$ getting them back to them. They are a very dishonest company and when I tried to contact them they told me that they assumed I only wanted them for a weekend trip so my refund reflects that. I have friends that have some and theirs work great so beware it seems to be a 50/50 chance... » Read More I would not purchase these. I purchased two a month ago and blew them up and they were lopsided I only weight 125 and could not balance they were so bad. I emailed asking to return them and they said I would receive a full refund if they found something wrong. Needless to say they only gave me 90$ and I spent 50$ getting them back to them. They are a very dishonest company and when I tried to contact them they told me that they assumed I only wanted them for a weekend trip so my refund reflects that. I have friends that have some and theirs work great so beware it seems to be a 50/50 chance of getting good ones. « Show Less
1504358
return them if they dont work. i purchased a set of these and they worked. dont pay for articles that do not work properly.
821594
I have had no problems at all with mine. Send back and ask to just exchange the ones not working. Good luck!
58511
Snds like a faulty pair. Mine are equally clear. I would contact amazon or dealer asap
1464944
I charged them as soon as I received them just to make sure that they worked as expected. If you waited until 30 days later, you would not be able to return them if found to be defective.
447006
I think these may be counterfeit, or if not, certainly refurbs. The two I ordered were scuffed up and the one I tested didn't sound too good on eithe end. I sent them back and ordered a different brand. I agree with an Gordon that Amazon is a very high quality Web retailer, and I don't think they knowingly misrepresented this product. They were great about the return...sent me a pre-paid label and everything.
562772
Return them by emailing Amazon and getting the manufacture's website. Let them know of your disappointment with their produce.
1869627
I had the same exact problem, I didn't bother to get in tough with the factory or Amazon because they were so cheap to purchase and I didn't want to waste more money on return shipping. They came from China.
2167110
The same thing happened to me. So I sent it back for a replacement. The same thing happened to that one! So I sent it back for a refund & just gave up on the speakers. I'll save up my money for a brand with higher quality standards!
209694
We have 30-days return policy. Plus manufacturer warranty......these are Best Buy asset. Buy with confidence... Regards Seller Support
2073040
I've had no problems with mine. I would suggest to send them back for a replacement; I am extremely pleased with the quality.
284460
If they have working batteries. Half of mine broke the first time I used them and company said they are non refundable and did nothing. I'd stay away
203347
Well, these are a discontinued model, so I think that the warranty and return policy will come down to the specific buyer. Hope that helps!
362885
I had the same problem. I had to send them back. They sent me a replacement pair and they worked fine.
1601117
My speaker quit working after only one day. Got in contact with Amazon, and they are sending me a replacement. Said I did not have to return the other speakers. Makes me wonder why I don't have to return them. Are they NOT good enough to return??? Anyway, I'm going to give the ones they are sending me a chance. If they quit on me too, I will not go with Logitech anymore. Anyway, you will not have any problem returning, or, replacing them.