Can I get a refund or a replacement now that this card has stopped working after 2 months? UPDATE: I went through the RMA process with SanDisk. It was quick and painless and my new card works fine so far.
1047092
Contact SanDisk. You have a 5 year warranty through them. Amazon might not be able to accept it as a return but it doesn't hurt to check.
437468
Yes. I am having the same trouble too. The card is now solid red and the video won't work on the camera. I have tried my other transmitter and it doesn't seem to work.
107404
As Andy N. said: Your best bet is to contact Gigabyte support and they will issue an RMA (return merchandise authorization) they will repair it, or get you a new one.
2189593
Mine works perfectly since switching to a faster SANDISK card. When I used other (cheaper) grades of not so FAST memory cards, I experienced problems such as missing recordings during a stretch of driving. All went away with the SANDISK Ultra line of memory cards.
517948
I've had the same problem. I don't have the patience to call tech support so I just bought new SD cards. Each time it fixed the problem. Not ideal due to cost but it works.
948592
Re-seat the card and make sure that the power you connect to it is good. If you can't get good results, try in another computer (if you can) or send it back as defective.
2202292
I have been using my new card for a little over a month and so far no problems. I bought it to replace a SanDisk card that was full. Have another camera I have used for about 10 years and always use Sandisk cards with no problems.
1301039
nothing you can do....your issue is a little different...do an RMA for refund or replacement.
2196731
Gigabyte supports card less than three years old just record card serial number should you need to call them. I've called them about their used cards I've purchased and have gotten good support. I'm using three of their video cards and a couple of motherboards and got excellent support on all of them. Haven't had to return anything so far, its always been software or installation issue. I've always had good luck with Gigabyte and will continue to use them for all my PCs. Good luck.
1294796
The camera belongs to my mother and she asked me to order her the card because the place she bought it from was out. She just said it didn't work. She has since sent the camera and everything she bought for it to me to see if I could get it to work, but haven't had a chance.
333633
I don't know. My first guess would be: Is the card firmly in the slot? Is the card any good? Is the card locked? (Little tab thingie on the side.) Can you read the card on your or any other computer? Are you feeding the pictures picture side up? Have you plugged in a usb cable and seen if it even scans? Does the unit even power up as per the instruction sheet?
300197
Who on earth told you that? I bought the sandisk extreme at a great discounted price, it has been working until to-date since the last few months, without any problem. I have been buying from Amazon and so far I have not faced any problems on return or refunds. Have faith and trust in Amazon, it is one of the most reliable internet portal. Read the reviews before you order. It should be reliable and gives you a good idea.
861624
I paid $30 for a Sandisk 8GB card, and when I tried to take a video, after one minute, it shut down and said that the card doesn;t write fast enough. Is this a defect of the camera or the card. In any case, I feel burned by this and feel like sending the camera back to Amazon.
107402
Your best bet is to contact Gigabyte support and they will issue an RMA (return merchandise authorization) they will repair it, or get you a new one.
844674
Mine stopped after 2 months. I didn't get the chance to try to get a replacement. Anyone know how I can go about this?
1655030
Check to see if you are inserting the card in the correct slot. Make sure you are using a working USB port. Try inserting an external hard drive in the same slot and see if it boots up. Also make sure you have current USB 3.0 drivers installed. Check your card with another computer or a card reader you know works. If you have the card in the correct slot, have the cable in a working USB port, have the current drivers and can't access your card, but the card works with another reader then it's possible you have a defective unit.
1362567
Mine died (the USB) and I sent it back for replacement. No problems since. That has been 6 months ago. I think they had some issues that may have been corrected.