In locked mode, if I turn the keypad knob should it rotate? On unlock (green light) should it make a mechanical noise? Cant get this thing to work!
1047317
Make sure that all 4 batteries are put in the correct direction according the markings in the 2 battery cases. I messed with it for an hour before coming here and finding that out.
1047318
In locked mode it will rotate but it will not open. On unlock, it makes a beep when the correct code is entered.
1047319
In locked mode, from the exterior side of the door the knob will turn and will make a beeping sound, however the door will not unlock until the correct code is entered. When the correct code is entered after pressing the # key there will be a single beep, at which time the door will unlock, momentarily, for entry. As for the interior whenever, the knob is turned, YES, the door will open.
1047320
Even the LED lights up or make a beep ... The most common error in installation: batteries are NOT placed correctly. Please check the +/- marking carefully for ALL FOUR batteries. Please visit our website for more FAQ.
1047321
I just ran into the same problem until I read the comment from the manufacturer, dated March 15th. I had all the batteries in but one was upside down. Unlike many items which will not work at all with the batteries misaligned, this makes all the right beeps and colors but the unlock does not work. Check the alignment very carefully and it might be your problem. Thank you SoHoMill.
1715859
"To lock/unlock the keypad, press the center large button and then the star button." - Agilulf, thanks for answering your own question (since it's in the comments, I thought it would help everyone to repost here).
2092191
Try flipping the key around. The key basically has to twist 180 degrees in order to unlock it. It will only fit in the keyhole in one particular direction to allow turning 180 degrees. The other way, it will not reach 180degrees and will not unlock. I found that out the hard way, too, after panicking at a Starbucks.
868463
All you need to do is match the codes. In the instructions says something about it. If I remember you need to press the lock key for a few seconds while you switch the M1 buttons. I still need to do it myself. I havent been able to do it because my unit doesn't have a signal.
273794
The keypad is the four buttons on the right. You can create a combo using those. The key part is under the handle. The handle is held on with a tiny hex screw on the bottom. You remove the handle and use the key to turn the lock. A bit difficult to open that way but doable.
95198
To my knowledge there is no way to make it come on when you open the door. More frustrating, in order to turn on the light you have to "unlock" the keypad before it'll work. This entails holding down the + and - buttons for three seconds first, then you can turn the light on and off. It's a nice little cooler, but i've essentially written off the light feature given what a pain it is.
1650268
The system is very poor system....even the one I bought still not working till today...the one you bought is it working? Meanwhile I dont where u can gey the replacement..am very confuse...even the white frame keypad doest come with CA4KT1 I bought from amazon...infact it was a rubbish system.Thanks
1416585
You have to make a scene in which the door sensor is controller of the key on the keypad link. I do all my programing via ISY994i but I'm sure that you can do that without the controller. Also you need to reverse the sensor.
1295599
Don't know, but the sound manipulation by the touchpad is doing the same to me. I tried to find a disabler for it with no luck. I did download the supplemental control program from Logitech that goes with the keyboard. Plan to look at it again to try to disable, just haven't got to it yet.
2003705
You have installed it wrong. Mine did this and I went back and read the instructions and I had the mechanism inside installed 180 degrees off. Reinstalling it correctly solved the problem. This feature (pushing the logo button) allows you to lock the deadbolt without entering the combination and it should only work once for locking the door. If it works all the time anyone could walk up to the door - push the button and open the door. Please check your installation.
192200
Return it for a new unit. Mine started to only do MANUAL mode, and I called T-Fal and they confirmed they've been getting calls about this. I had just got mine, so I returned it for another one.. so far, everything is working fine again. I suggest buying from Bed Bath and Beyond since they will allow you to return past 60 days if you keep your receipt. Hope this helps!
1336114
mine relocks, but I do have to turn the knob back to original position, and it stays locked until pin is typed in again
582945
I ran into the same problem. At the end, I concluded that battery was not the issue. The pad was. One of the keys on the pad was not working properly. So I entered a new passcode bypassing that bad key and it worked. Hope this helped. Barry
902825
The superpad jack is slack. This also happens to my superpad, so what I do is hold the cord and twist it at an angle until I see the green light come on and then let it go. After doing this you have to give it at least a half hour before it comes on.
407368
well you press and hold the button for a few seconds and the keyboard will lock. Then follow the onscreen instructions to unlock. Actually I used it for the first time today, so that I could answer your question. Remember to hold it for a few second 3-5 should suffice.
685482
I have had to fiddle with the key several times. Make sure the key is "fully" inserted and try to turn. Depending on how you threaded the cable through it may need to either be removed one way through the lock or the other way as I have had it lock two different ways.
1662563
The keypad does not speak the name of the sensor. It does beep when the entry sensors are tripped, but the speaker is way too quiet and is very hard to hear in my opinion. This is one of the more frustrating aspects of the system, and has contributed to several inadvertent alarms at our home. I have spoken with SimpliSafe and there is apparently no method to turn up the volume on the keypad. We have used a GE/Interlogix system in the past where this is not a problem, but the SimpliSafe keypad is definitely ineffective as an alert that you have tripped the alarm upon entry. Changing this should be a priority for any new design. The keypad does not speak the name of the sensor. It does beep when the entry sensors are tripped, but the speaker is way too quiet and is very hard to hear in my opinion. This is one of the more frustrating aspects of the system, and has contributed to several inadvertent alarms at our home. I have spoken with SimpliSafe and there is apparently no method to turn up the volume on the keypad. We have used a GE/Interlogix system in the past where this is not a problem, but the SimpliSafe keypad is definitely ineffective as an alert that you have tripped the alarm upon entry. Changing this... » Read More The keypad does not speak the name of the sensor. It does beep when the entry sensors are tripped, but the speaker is way too quiet and is very hard to hear in my opinion. This is one of the more frustrating aspects of the system, and has contributed to several inadvertent alarms at our home. I have spoken with SimpliSafe and there is apparently no method to turn up the volume on the keypad. We have used a GE/Interlogix system in the past where this is not a problem, but the SimpliSafe keypad is definitely ineffective as an alert that you have tripped the alarm upon entry. Changing this should be a priority for any new design. « Show Less