Did anyone else have a problem with connection? The coax cable on mine won't stay secure so I have had to tape it. Reception comes and goes alot.
1036244
I would replace your coax cable with a secure connection. That should solve your reception problems!
962883
I have not experienced any reception problems on any of the three units I own. But here are a couple things to be aware of.1. Coax cables are fragile. Be careful to not pull them out during installation.2. If you leave your device powered on (like I do), interacting with an iphone can cause the device to intermittently detect sound such as button clicks and attempt to play the sound on your radio and thereby disconnecting the antenna. To avoid this, you can use the power switch that comes with the product, use the TransitBlu app to disable it, turn off Bluetooth, or remove Bluetooth pairing. I have not experienced any reception problems on any of the three units I own. But here are a couple things to be aware of.1. Coax cables are fragile. Be careful to not pull them out during installation.2. If you leave your device powered on (like I do), interacting with an iphone can cause the device to intermittently detect sound such as button clicks and attempt to play the sound on your radio and thereby disconnecting the antenna. To avoid this, you can use the power switch that comes with the product, use the TransitBlu app to disable it, turn off Bluetooth, or remove... » Read More I have not experienced any reception problems on any of the three units I own. But here are a couple things to be aware of.1. Coax cables are fragile. Be careful to not pull them out during installation.2. If you leave your device powered on (like I do), interacting with an iphone can cause the device to intermittently detect sound such as button clicks and attempt to play the sound on your radio and thereby disconnecting the antenna. To avoid this, you can use the power switch that comes with the product, use the TransitBlu app to disable it, turn off Bluetooth, or remove Bluetooth pairing. « Show Less
1113245
I have mine connected through a reciever for a whole bunch of devices and sometimes the signal only shows 2 channels. I had to turn off everything and turn it back on then it works fine
131093
Try the learning mode first, Check the antenna connections. Mine came loose and it made static.
1162615
I didn't have any kind of problems. I suggest you check the installation again, step by step. If you still has the problem then get longer screws or return the antenna for exchange.
269891
Mine is sitting in the junk room. Most of the time the audio came through just fine for me. My issues was that sometimes the audio was so far out of sync it wasn't even watchable. It's a great concept, but a total POS in reality. Like Clayton said, try updating the drivers and see if that helps. I gave up on mine though. A 15' HDMI cable is cheaper and way more reliable.
761561
Since my original post, I've gotten the package & set it up. I didn't experience any of the problems I thought possible. I have a portable phone, wirelee PC, wireless printer, wireless sub & my wireless router (all within about 4 feet of each other). I haven't had any issues whatsoever with any of piece of equipment, so far. Currently the TV is connected to the net with an ethernet cable to the router, so I don't know if I ever go wireless with the TV connection, if it will present a problem.I did notice, somewhere in one of the manuals, that if a channel conflict were detected it would look for a clearer one. Again, I'm happy as can be with all facets of this setup. The TV & soundbar are unbelievable! Since my original post, I've gotten the package & set it up. I didn't experience any of the problems I thought possible. I have a portable phone, wirelee PC, wireless printer, wireless sub & my wireless router (all within about 4 feet of each other). I haven't had any issues whatsoever with any of piece of equipment, so far. Currently the TV is connected to the net with an ethernet cable to the router, so I don't know if I ever go wireless with the TV connection, if it will present a problem.I did notice, somewhere in one of the manuals, that if a channel conflict were detected... » Read More Since my original post, I've gotten the package & set it up. I didn't experience any of the problems I thought possible. I have a portable phone, wirelee PC, wireless printer, wireless sub & my wireless router (all within about 4 feet of each other). I haven't had any issues whatsoever with any of piece of equipment, so far. Currently the TV is connected to the net with an ethernet cable to the router, so I don't know if I ever go wireless with the TV connection, if it will present a problem.I did notice, somewhere in one of the manuals, that if a channel conflict were detected it would look for a clearer one. Again, I'm happy as can be with all facets of this setup. The TV & soundbar are unbelievable! « Show Less
1362435
Shouldn't be the screen causing this. Maybe the antenna connection needs to be checked? Mine worked great! Good luck.
1570367
I have had similar issues and thought it might have ben the monitor itself... the problem is that the HDMI cable was moving ever so slightly as we manipulated our rig and the weight of the HDMI cable itself helped it to wiggle out just a little bit and lose connection. Nothing a little gaffer tape couldn't fix. After figuring out what was going on we have yet to see it lose signal again.Hope This helps!
629527
Greg, I heard of the problem and the attempt fix. Inside there is a tail that is the antenna that may have too much plastic covering on it that needs taken back alittle off the bare wire to expose it to let the radio wave through. Check it out and see! You've got to take the black cover off to expose the black antenna covered with black plastic and attached on one end. Pull the loose end out and cut off some off the plastic and hang it out when you put the black cover back with the arrow towards the green props. Then screw in the 4 screws back with the antenna hanging out. Good luck! Jerry
145935
do you have it set up through your cable or dish? i don't and it works just fine. i didn't want to go through all the re-connecting because ia can never get it the same. i just put it through the game poet on the side of my tv.
984179
I bought the same junk. Mine doesn't work either. I am not climbing a 50' tower to bring it down and send back. Amazon has been no help in this matter. I refuse to order any more merchandise from Amazon due to their not caring attitude for long service customers. The antenna is just plastic junk never designed to work properly. Many of us have been fooled.
1936638
I didn't have any problems with it. I used a FireStik and pre-terminated coax. Worked great.
1990776
I had zero issues with mine, definitely remove the radio again and check your antenna connection
54907
lot of factors can influence it (building type, distance to station, etc.), but for starters, did you hook up the included external wire antenna? Also, make sure you switch the switch on the back to "external" if you do. The default is "internal"
966237
If you installation is good - good coax and connectors, I would say there is nothing you can do, other than raise it higher off the ground. I sent mine back.
1080058
You need to try it at different locations as well as angles (of the antenna) in the room. Run a coax cable to the the other end and try as well. You'll need quite a bit of patience. Good luck.