I just received my unit from Amazon, no manual or warranty in box. Should I have received them? Can they just be sent to me?
1039181
There should be a manual in the box. While it is limited in information, it does provide helpful information such as which speed setting to use for different applications. It also indicates which color pad to use for polishing, waxing and finishing. I would contact Amazon or Griot's Garage direct.
657345
If you can't get them returned to the vendor for a refund, get an RMA from MachSpeed - have patience - and get them replaced. My unit was finally accepted by SquareTrade from whom I had purchased an extended warranty, but I had to wait until the original one-year MachSpeed warranty expired.
487659
Hi Kira, I'm looking at my owners manual and I do see a toll free number to call about warranty service. It couldn't hurt to ask them if they could either mail you a copy of the manual or e-mail you a copy. Here is the phone number...877-246-3700...office hours are Monday through Friday, 9am to 5pm Central time, I hope this helps you. Meschell
1146441
If you did not paid for the warranty package,i dont believe u can claim a warranty.what u can do is contact amazon customer service and try to get your problem fix....
1568388
I would exchange them through Amazon, mine have been working great since the purchase.
2195586
I didn't receive any "papers" with my box either--I love this box though. Using it is pretty self-explanatory. I don't recall any warranty promised by the vendor. I've had mine probably about 6 months without any complaints. PP
1580230
Gee, I'm sorry to hear of your problems. Mine came "ready to go" and I've yet to need to replace the batteries. If you received the wrong batteries for the unit, I suggest you contact Amazon. They are quick to resolve any problems I have ever had. Good luck.
675258
That's what Im afraid of. Were they still under warranty and did you try to return? thx!!
2004528
The unit i purchased was refurbished but works as new. There is/was no warranty included with mine but it is rare, if proper care is taken, a person ever needs to call upon issues.
2249101
I did not, i would contact the manufacture, and if you cant find their contact info an amazon, try asking amazon customer service.
2255591
I had the same problem, still under warranty, and the company refused to fix them. Do not send them back to B&O; (who wanted $50 to fix mine). Go to a local electronics repair shop. I did that and had them fixed for $5.
380661
Call customer support, the same thing happened to me and my box was fried I had to get a new one they replace it for free and it's shipping. They have a lifetime warranty on them. Take about an hour to get a hold of them but it is worth it their base in Illinois and are very helpful.
2236376
You cannot find them. Send it back and get a different model that has all of the components. That is what I did..
650090
I was sent a replacement from Pioneer. I assume all units shipping from Pioneer have been fixed. Other retailers may have older units and they may not be able to tell if they are fixed or not.
1309142
At Audio Video Communication our Unit Its Brand New. Amazon did not show the Option to sell it as New. We reported to Amazon but nothing yet. Buy it from us. We will send you a current and new unit.
564421
Quick question! I see NO WARRANTY....but what happens if I get it and it doesnt work?
1151759
I do own the unit but, I have not taken it out of the box. It may be a limited warranty and the information should be in the box of your unit