Cleaning the Unit: Has anyone have a problem with the interior tank?
1055157
If you get calcium deposits, I've found it best to use the pot to heat up a vinegar/water mix. It gets rid of the deposits and is probably much less toxic than using actual soaps/cleansers on the inside of the pot.
95681
We've not had this problem. I'm sure I don't need to say it, but perhaps a good filter cleaning would help. Maybe there's some manufacturing residue on it or something like that. I hope you're able to resolve this issue because it truly is a great heater.
1354712
I have not had an issue with mine. i do a good cleaning a few times per week. I love the sink and recommend it!
947844
You have to clean it frequently- like at least every week. It gets murky otherwise. The filter is a piece of crap and the tank is little.
993095
i put the tank part in my dishwasher to clean it. works every time! the bottom i clean out with paper towels and white vinegar.
1291500
I got two of these units to replace the existing Model #1275's that I had for 10 years. I never cleaned the inside and wouldn't recommend doing it because of the sensitive electronics inside. I would vacuum the outside. The units should not be painted. The only time the cover needs to be removed is to replace the 9 V. battery every 1-2 years. Removal instructions are imprinted on the cover. The cover twists off so the battery can be replaced and is held by a wiring harness and connector. The connector does not have to be removed from the cover to change the battery. I hope this is helpful. Regards, Bob P. I got two of these units to replace the existing Model #1275's that I had for 10 years. I never cleaned the inside and wouldn't recommend doing it because of the sensitive electronics inside. I would vacuum the outside. The units should not be painted. The only time the cover needs to be removed is to replace the 9 V. battery every 1-2 years. Removal instructions are imprinted on the cover. The cover twists off so the battery can be replaced and is held by a wiring harness and connector. The connector does not have to be removed from the cover to change the battery. I hope this is helpful.... » Read More I got two of these units to replace the existing Model #1275's that I had for 10 years. I never cleaned the inside and wouldn't recommend doing it because of the sensitive electronics inside. I would vacuum the outside. The units should not be painted. The only time the cover needs to be removed is to replace the 9 V. battery every 1-2 years. Removal instructions are imprinted on the cover. The cover twists off so the battery can be replaced and is held by a wiring harness and connector. The connector does not have to be removed from the cover to change the battery. I hope this is helpful. Regards, Bob P. « Show Less
2254439
I have never had a problem with the unit leaking. Just make sure the tanks are seated properly before you begin.
1013497
Mine has started doing the same thing, only it worked really well for a few months. I think it's because I wiped the inner circle on the bottom, which the instructions say not to do. I did it lightly, because I want it clean, but apparently, this ruins the unit! VERY frustrating because now I have to buy a new one!
66618
I have not had any problem and I have two of them. Maybe it's the cleaner you are using?
1241670
Mine does too but it will go several days before I need to take it apart and clean it. I've found that if I take it apart every couple of days and let it dry between uses, that solves the problem. When I do need clean it, I also spray the interior with Lysol.
2258750
I don't use mine very often, but I've used it a few times at least with no problems. But a couple days ago I used it and I think I've got the same problem you are describing. I could hear that it was not working right and I could see that water was not getting sucked up. I picked up and reseated the water tank assembly. Then it worked fine again. The problem is, I had to do this several times as I cleaned our small living room. I hope this is not going to be a continual problem because the machine is very new and has seen very little use.
1435702
Haven't cleaned ours, but I was thinking of taking it outside and cleaning it with a can of air. Hope that helps
993097
I believe the instructions recommend cleaning it weekly but I definitely forget about it for a month or two at a time. To clean it, just put some white vinegar into the tank with a little water, place it back on the base and let it sit. Any minerals will wipe off easily and then just rinse out the tank and base- super easy!
33509
I'd had no problem with mine so don't know how to fix it. When you say 'new',how new is that? If it's still under warranty, go that route. Someone mentioned cleaning it and I think this is important. I do it every Sat. morning without fail.
478218
Does anybody have the instructions on how to clean this unit? I lost the box with the instructions in it... Thanks in advance
1392556
There is a screen in the bottom of the tank. Use an old toothbrush and GENTLY scrub it clean. Rinse the tank out and that should fix your problem. :)
1386261
I have not had any problem with mine. maybe try rinsing it with reasonably hot water and pumping hot water through it. I still am really happy with mine. good luck!