Where in the box is the sponge and measuring cup? None can be found in our box or inside the steamer. Thank you for any leads out there!
1056187
Hi, Inside your box there is supposed to be the measure cup, and sponge. Mine came with both. If you can not find either contact your seller.
661227
Did the suction cups come flat? I would send it back. I would imagine you could probably find them at any crafting store like Hobby Lobby, or michael's or something of that nature. Maybe try Home Depot.
513413
I'm unsure of the actual quantity, but it does come with a measuring cup. You can add 1.5 of those and you'll have a good 15 minutes of steam.
1105838
Something came in the box. I would have to search to find it at the moment and I don't have the time just now. I tried it and was not impressed. Good Luck!Good luck!
1802777
I may be able to find mine and make a copy, but have not used the directions for over a year. The unit comes with a measuring cup... and marking on the side for water...don't use either. Basically, I just follow the rice directions on the side of a package...select white (ok, I don't really eat white rice) or brown, add a tiny bit of oil to prevent boil over, and turn it on (being careful not to put too much in). It does the rest. I happen to like my rice a tiny bit moister, so usually put a small amount more water than suggested (as in under 1/8 cup for a 5 cup batch). It gets really hot, and then begins lowering the amount of heat until it reaches the end of the timed cycle...showing 1 minute remaining....it then continous to heat, until it measure the rise in temp from running out free water and turns off...pretty simple actually Cycles can take much longer than it initially shows, depending on the rice.
1722431
Have not used the steamer yet. Don't know. Maybe you can contact Aroma customer service.
395923
I agree Penny....this is VERY frustrating! They're not in the grocery store where I purchased the X-Large mop. They're not to be found on Amazon.....where????? Deborah
611775
Yes the steamer does come with directions. The steamer is very easy to assemble and use. I use the steamer every week. I love it! If you have any other questions or concerns, please feel free to ask me.
2162942
I pretty much had the same question myself after opening the product and reading the manual. The sponge given is different from the sponge that is listed in the manual. The manual says that there are two small sponges, and a large one. I find only the large one. That is strange!
1652492
I am not really sure because I found the steamer to be too heavy to hold up and use. Maybe using less water might have helped but I gave it away. Don't know what happened to it after that.
215037
about six oz - there is a small cup that comes with steamer. You'll be surprised at how long it last - on some projects... Others not so much.
45037
Hi. I can't take the measure cause it broke shortly after purchase. The upper spring fell apart. Buy the simple silicone steamers they are the best and very durable. This is my first disappointment with oxo, they usually have excellent products.
616201
Good question, but sorry I don't have an answer. There was a small rectangular packet that came with mine (not the storage solution). I'm assuming is a sponge it's about the same size. The Manufacturers web site http://www.tdsmeter.com/ , doesn't answer the question either. You can try asking them at http://www.tdsmeter.com/contact/ .
673772
Mine came with All accesories: single and dual wall filters, water filter, brush, PIn to clean the steamer, measuring spoon, 2 decalcyfier tablets, one stainless steel frothing mug, users manual and no blemishes/scratches. Hope this helps
581648
There was a sponge that was dangling when i opened it up. I just returned the product. Seems like the black sponge of yours wasn't even attached and just fell off.
1656800
We no longer have the box it came in, and it is not marked on the pan itself. We use it all the time and love it!!
1424150
You should have received a plastic measuring cup with your shark. I only put in the amount that the cup holds. I did not look back at my directions, but I think that would be explained there also. I would be careful about over filling. If you don't have the measuring cup or directions. I would not put more than 1 cup at a time. I also would try the shark website. The directions should be down loadable.