There seems to be an additional part in my package that is about 2" long and 1" high that is not part of assembly instructions. Any clue as to what this is?
1044699
I just posted instructions on how to use that "mystery" extra part. It's titled "Mystery Part" Use Instructions (step by step photos are included). It's in the "reviews" section and posted on April 13, 2015
1044700
The part fits over the peg in front of the valve. Like you, I found nothing in the assembly instructions as to its purpose other than something that could be lost. It looks like something could be attached to the piece but I had no extra items remaining once I completed the assembly process so you have the option of placing the piece over the valve peg or putting it in a drawer for safe keeping.
1044701
If it is tube-like, it may be the attachment for adding more hoses with sprinkler heads (that you purchase yourself) to allow the water spray to cover a larger area.
1044702
I was unhappy with it so I returned it. I do vaguely remember an extra part and I never figured out what it was for
1044703
The "extra" Piece is an optional mount for the sensor to mount on the solenoid valve. Not sure why it's not in the instructions or what difference it makes to mount it there.
1044704
J. Moore (thank you!) contacted the manufacturer and revealed its purpose in the Comments:"You might be interested to know that after contacting the manufacturer, I learned that this extra part is a spare mounting bracket in case you want to mount the sensor control lower onto the valve assembly. They sent me a variety of pictures (too voluminous for me to send to you here) describing exactly how one would make this attachment change. If you need to know more, you could call them at 1-800-488-6156 (7am-5pm MDT/Mon-Fri). They couldn't have been more helpful."
120305
Not sure. Mine is fine. But of course I did not assemble it. Had someone do it.
645592
We had no instructions either. I contacted the seller, and they emailed them to me while we were on the phone. It went together fairly easy, and fast. All is great with ours. Hope you were able to get what you need.
536485
Yea I have no idea Either. Took it apart and couldn't figure it out. Just put to side for future just in case.
1295454
I didn't assemble it. My handyman did. I think he had to "rig it" with a part from the being replaced because it didn't hang the way we wanted it to - I have sloped ceilings. Didn't the assembly directions come with it? If not contact the company. They should be able to email them to you.
498402
I didn't face this issue, however, most any hardware store should have what you need for less than a reasonable price. If you prefer to wait, I am sure the manufacturers address and phone number is on the assembly instructions pamphlet somewhere.
1838150
I thought it was crazy that they were listed as a part (L) and then were not included in the directions! I did find a YouTube video on assembly of this product that specified where these parts go. That was the only way we figured it out. Just type the name of the product into YouTube and it should pull it right up! :)
573451
Mine didn't have instructions either. However, as long as you have all of the brackets (mine did NOT) then you can figure it out easily. Perhaps, like mine, yours is missing a bracket. If that is the case, what I did was contact amazon who had one sent to me from the manufacturer. I hope this helps.
2241568
My unit didn't have any assembly instructions or game rules either. Yes you can do a web search for it, but manufacturer should do some QA on their shipments.
551741
Don't know exactly what you mean, but I'm not having any problems with the one I got; all the parts came separately and it was easy to assemble.
2007817
I have the same issue. How did you contact the technician? Was his help free? I really don't want to send mine back after taking hours assembling it.
2191570
I have the same problem. Bought 2. Tried to assemble one and ran into difficulty. I tried to follow the picture but was unsucessful. No writen instructions came with the units
953561
No there are no instructions and all the parts are mixed up in a package. I thru mine away.
1538087
Your order should have included assembly instructions. Please contact Prepac directly or the seller of your order, they will be able to get this for you.
1674438
Same problem! I am returning this! The box was semi-open! The part were semi-assembled! This was a used unit! not a new one!
1739653
How is it possible that there are three different answers to the same question ? I found no good instructions, only one foggy picture on the box .. Took a while to figure out what the pieces included were . still have not figured out what the white piece of plastic is for I only needed a pliers.,I think I assembled it correctly .
1618602
yes, this would be useful to know, as they state the shipping size is the same as assembled size, but this is suppsoed to be a product that requires assembly - what's up with that?