Cannot close the pole it appears to be stuck. Is there a quick fix?
1064129
Haven't had a problem with ours. Perhaps loosen the connector nut. Hold the Ice scrapper portion in one hand and bang pusher pad on the ground?
996448
It is difficult to unscrew it but keep trying. I actually had to take a plyers and gently hold on to the post and hold onto the base with a towel so it doesn't slip and then turn it. I found that after I got it unscrewed the first time it seems to come apart much easier now. Good luck.
1362545
I recently bought mine and have had the same problem. Due to the awful weather, I have taken mine down. I have coated the end of the rod with Vaseline and will use the tape as others suggested when I put it back up. Also, I dig down a little in the soil before putting the pole up to give more support.
1460209
What assembly are you trying to do? I just took mine out of the package, put the pole with the umbrella into the other pole. That's it. Then you use the crank to open or close the umbrella.
1107083
I already have it installed so I can't check the underside of the pole. The pole does not look welded on the top side where it joins to the mounting bracket, but may be welded or simply screwed on from the bottom side of the bracket. Either way, it cannot be "easily' removed for a "quick change" scenario. Perhaps others kept the installation manual and it may have a view of the underside of the bracket/pole assembly.
202640
It is a little tricky. It is most easily performed with the pole completely collapsed. I screw the base on from the bottom, holding the pole above with the other hand. Getting the threads to match up may take several attempts. I can usually get it on no problem, although there have been a few occasions where i timed out on my frustration limit and had to come back to it O.o My girlfriend has much difficulty attaching it. As for mine, there is no error in manufacture, rather, just a tricky connection. Assuming your threads have been properly machined, you should be able to get it with some practice. Good luck,Dalton It is a little tricky. It is most easily performed with the pole completely collapsed. I screw the base on from the bottom, holding the pole above with the other hand. Getting the threads to match up may take several attempts. I can usually get it on no problem, although there have been a few occasions where i timed out on my frustration limit and had to come back to it O.o My girlfriend has much difficulty attaching it. As for mine, there is no error in manufacture, rather, just a tricky connection. Assuming your threads have been properly machined, you should be able to get it with some... » Read More It is a little tricky. It is most easily performed with the pole completely collapsed. I screw the base on from the bottom, holding the pole above with the other hand. Getting the threads to match up may take several attempts. I can usually get it on no problem, although there have been a few occasions where i timed out on my frustration limit and had to come back to it O.o My girlfriend has much difficulty attaching it. As for mine, there is no error in manufacture, rather, just a tricky connection. Assuming your threads have been properly machined, you should be able to get it with some practice. Good luck,Dalton « Show Less
2239763
I couldn't get mine to unlock at first either. Finally I gave it one last try, and yanked hard. You have to hold the bottom of the pole and turn the upper pole to the left while yanking. It will eventually unlock. Then extend your pole and twist the upper pole to the right to lock. After you get in unlocked the first time you will not have to struggle to unlock it again. I am a 66 year old lady and I got it unlocked.
486493
Wet the cup to get maximum vacuum. Rotate the pole in a jerky manner to apply force in pulses. If it is still stuck, get out the ladder. A little No-Ox, the lube sold for joining aluminum wire, applied to the bulb threads will help prevent the problem in the future.
431909
Sounds like its defective, ours is tight (it was to be for waterproofing) but not unreasonably hard to get off. Perhaps try a pair of pliers?
41242
you have to remove the piece that's screwed on the top of the pole before you can place the box piece on it. You can basically discard it... Then just open the screw as much as possible until the top piece clicks into place and then tighten the screw to secure.
1824272
there is no release. you need to turn the black grip in the middle of the pole counter clockwise and then the pole will telescope. It can get pretty tight and when wet even more so.
506912
On the one I received there is a round tightener that needs to be loosened and then you slide the legs down the pole until they extend to whatever amount you want. If there is resistance when you try to do this then the screw needs to be loosened further. Also check that there is no damage to the legs or pole, there should be no problems at all and is just a very smooth sliding up and down for the legs to extend and then collapse back again.
2257435
I have never had the rake get stuck. I would think turn it off and back on again. If not, check with manufacturer. Sorry I can't be more help.
432826
if the pole itself isn't damaged you could try stripping the rope off and apply new rope over it!I see it's stapled at the top and bottom but I've no clue if it's also glues onOR you could go out and buy some round fence poling cut it to size cover it with rope and drill in the holes for the screws to go into it!.......ya I've altered it some and will some more.
1012207
Call the customer service. You might have to wait on hold for a bit.but Just tell the customer service person your problem and they will send you a replacement pole.
1429349
There can only be a few things. Either the pole is not installed straight. Check the level to make sure it is level vertically. 2nd, take the pole down and check the ceiling plate to make sure it is spinning with ease. 3rd check the pin at the base that turns form static to spin and make sure that is not being held up. Lastly after you check all that make sure you don't have the pole to tight where it is not moving. Try that and report back. Thanks
1831602
Try to push on end of the holder. If I remember correctly, it is spring loaded and with a little force should move back releasing the bulb.