I bought my daughter one for christmas and when she tries to do load games from play store it give error message what how do we fix that?
1032517
must choose factory configuration, but deletes all the save in the tablet witch music, videos...another option is to upgrade the store.
1032518
Make sure your parent control is not locked. It happened to me and as soon as I took that off it worked fine.
1032519
must choose factory configuration, but deletes all the save in the tablet witch music, videos... another option is to upgrade the store.
2270073
I never could get mine to work and I don't know which games are on there. Sorry!
1508170
This has been my biggest frustration with this tablet. I cannot get Google Play to work on the Contixo. It was one of the main reasons I bought the tablet so I tried returning it when I couldn't get Google Play to work. They said I just needed to reboot the tablet. I followed all of the instructions they gave and still can't get it to work. When I told them that, they pretty much said, "Sorry." I never got the error message you are getting. It would just act like it was trying to load the videos I had downloaded but would never actually download them. I wish I had better news for you! This has been my biggest frustration with this tablet. I cannot get Google Play to work on the Contixo. It was one of the main reasons I bought the tablet so I tried returning it when I couldn't get Google Play to work. They said I just needed to reboot the tablet. I followed all of the instructions they gave and still can't get it to work. When I told them that, they pretty much said, "Sorry." I never got the error message you are getting. It would just act like it was trying to load the videos I had downloaded but would never actually download them. I wish I had better news for... » Read More This has been my biggest frustration with this tablet. I cannot get Google Play to work on the Contixo. It was one of the main reasons I bought the tablet so I tried returning it when I couldn't get Google Play to work. They said I just needed to reboot the tablet. I followed all of the instructions they gave and still can't get it to work. When I told them that, they pretty much said, "Sorry." I never got the error message you are getting. It would just act like it was trying to load the videos I had downloaded but would never actually download them. I wish I had better news for you! « Show Less
1572025
Dear Rachel, I am sorry to hear that you met this problem. This is not a problem of the tablet. It is the Google play's problem. You can solve it by clear cache. Here is detail steps: 1.Go to Applications (or Apps) &gt;&gt; All (far right) 2.From all apps select Google Play Store &gt;&gt; Clear Cache and Uninstall updates 3.Again, from All&gt;&gt;Download Manager &gt;&gt; Clear Cache and Data 4.Finally, All &gt;&gt; Google Services Framework &gt;&gt; Clear Cache and Data 5.Switch tablet off and restart Or you can refer to solutions on google play: https://support.google.com/googleplay/troubleshooter/4592924?hl=en&rd=1
652542
Yes. Went Online & Downloaded The Amazon App Store. I then downloaded several games with no problem.
1958674
I bought one for christmas and it froze on the android page so no I can't help you. I think we got took
885399
I have tried the factory reset and clearing the cache of the Google play. We even called Google and they said this manufacturer is not licensed for Google Play. I certainly hope that is not the case as it is advertised as having Google Play on them. I bought 2 for my kids for Christmas and was beyond frustrated this morning. Any other ideas?
249124
there could be an app to load to do this but it doesn't come with anything that would do itBut my grandkids have had no problems loading anything from the google play store on them and using the loaded apps
981402
i am in the process of returning one myself. didnt even load up. the new one they sent me works perfect.
382870
It has the Google Playstore but when we tried to install games from there most wouldn't load. The few we did get took ten minutes each.
483035
Hey... I too faced this problem.... This is because you tried to login with more than one account into google play store. Here is the solution.... Delete all the accounts from account settings... Then try to login with the first account...and try to download apps/games... It should work... If you still see the problem... Again delete all the accounts from account settings and try to login with second account .. and try to download it should work..... In future if you see the problem again repeat the procedure... Hope this helps...
1092373
My son is having trouble with that too. He finally got Polly to accept one. Now at least he knows it can be done. Make sure you turn the sound for the correct picture on. Can you save the game? We havent figured how to save it.
1499809
send it back this tablet its a totally joke i got one few months ago and i got the same problem and worst if u try to download a app from google play store...im sorry for the seller but this product its the worst investment we can do
2060225
I never downloaded anything, but I guess you could retry it. If that doesn't work, re-install the game, or call customer support.
1572024
Dear Rachel, I am sorry to hear that you met this problem. This is not a problem of the tablet. It is the Google play's problem. You can solve it by clear cache. Here is detail steps:1.Go to Applications (or Apps) >> All (far right)2.From all apps select Google Play Store >> Clear Cache and Uninstall updates3.Again, from All>>Download Manager >> Clear Cache and Data4.Finally, All >> Google Services Framework >> Clear Cache and Data5.Switch tablet off and restartOr you can refer to solutions on google play:https://support.google.com/googleplay/troubleshooter/4592924?hl=en&rd;=1 Dear Rachel, I am sorry to hear that you met this problem. This is not a problem of the tablet. It is the Google play's problem. You can solve it by clear cache. Here is detail steps:1.Go to Applications (or Apps) >> All (far right)2.From all apps select Google Play Store >> Clear Cache and Uninstall updates3.Again, from All>>Download Manager >> Clear Cache and Data4.Finally, All >> Google Services Framework >> Clear Cache and Data5.Switch tablet off and restartOr you can refer to solutions on google... » Read More Dear Rachel, I am sorry to hear that you met this problem. This is not a problem of the tablet. It is the Google play's problem. You can solve it by clear cache. Here is detail steps:1.Go to Applications (or Apps) >> All (far right)2.From all apps select Google Play Store >> Clear Cache and Uninstall updates3.Again, from All>>Download Manager >> Clear Cache and Data4.Finally, All >> Google Services Framework >> Clear Cache and Data5.Switch tablet off and restartOr you can refer to solutions on google play:https://support.google.com/googleplay/troubleshooter/4592924?hl=en&rd;=1 « Show Less
2093155
You have to go to play store and set up gmail account then download apps be careful it runs hot and then freezes up and can get stuck so watch temperature
936514
I haven't been able to get Google Play Store to work. And I haven't tried to play movies yet.