I installed my faucet and can not get the sprayer to retract? Also can not figure out what this gravity ball is? The instructions don't help...Please help me!?
1040188
Unsnap gravity ball in half and place on sprayer hose at almost lowest point under sink. This should cause sprayer to retract.
1040189
The gravity ball comes apart and goes back together around sprayer hose under the sink. That is the weight to retract the sprayer. If you have more concerns email me at hilbilly29@yahoo.com.
1040190
You need to attach the gravity ball on the sprayer house underneath the sink. It's heavy enough to pull back or retract the sprayer. Make sure you mark the hoes after pulling the sprayer the length you want out, then attach the gravity ball (2 pieces that snaps on around the hose). FYI- I used the old gravity ball as well to retract the sprayergood luck
1873456
I initially had trouble with the pull-out hose catching on a valve under the sink, but I arranged things under the sink to prevent that. Now I just went and tested it and realized that I have to gently push the hose back into the faucet to get it to retract. The hose has a braided covering that is not perfectly smooth or tight, so it drags a little. It really does not cause a problem for me, but I don't use the pull-out constantly, only once or twice a day. It is not difficult and only took a day or two to get used to. The supplied weight and the position of the weight is definitely a factor to consider. I love the faucet and it works very well for me. I initially had trouble with the pull-out hose catching on a valve under the sink, but I arranged things under the sink to prevent that. Now I just went and tested it and realized that I have to gently push the hose back into the faucet to get it to retract. The hose has a braided covering that is not perfectly smooth or tight, so it drags a little. It really does not cause a problem for me, but I don't use the pull-out constantly, only once or twice a day. It is not difficult and only took a day or two to get used to. The supplied weight and the position of the weight is definitely a... » Read More I initially had trouble with the pull-out hose catching on a valve under the sink, but I arranged things under the sink to prevent that. Now I just went and tested it and realized that I have to gently push the hose back into the faucet to get it to retract. The hose has a braided covering that is not perfectly smooth or tight, so it drags a little. It really does not cause a problem for me, but I don't use the pull-out constantly, only once or twice a day. It is not difficult and only took a day or two to get used to. The supplied weight and the position of the weight is definitely a factor to consider. I love the faucet and it works very well for me. « Show Less
1255421
Sorry I didn't have this problem. Are you turning the water flow to the sprayer off after use? Mine leaks some if I don't. Good luck!
1820033
That was a huge problem for us. We finally had to have a plumber install the faucet. We love the faucet, but it was impossible for us to figure out the install it ourselves. Sorry I can't be of more help.
2105094
A very firm push stops the drip. I agree with other responders that it was annoying@ first but now it's automatic. Love my faucet!
1039026
The sprayer is heavy and works well. Like this faucet. What I don!t like is the soap dispenser I put in to go with it. It stops working every three mos. and has to be replaced. Get the faucet and sprayer and forego the soap dispenser.
430796
Unknown I haven't purchased one love that faucet though, sprayer sucks..:0)
2110067
Just twist it counterclockwise. My sprayer quit working completely, so I bought a new spray bottle and transferred the contents to it.
458575
You kind of have to twist it then pull it off. Also if you use the concentrated nozzle try not to take it off and on too much. Eventually mine wouldn't even stay on. Hope this help!
1240020
Hi Edward, The nozzle unscrews the other way - turn it to right to loosen it. I know it's counter-intuitive, but try wrapping a rubber band on it, and turn it to the right, and it should loosen. It's odd that it should come assembled. Hope this helps.
1198873
We did not have this issue or have to puncture anything - we simply removed the sprayer portion, filled with water, replaced the sprayer part and used. You may have received a defective bottle?
1835855
I assume that you are dialing 1, or 2 on the dial and water is not coming out. If this is the case, ensure that the sprayer/nozzle is coming down, and it does not stay retracted. I read in the instructions that you may have to pull it down the first couple of times. Mine worked fine the first time. Hope this works.
1904288
I have seen mixed opinions about the water flow. I personally had this same issue. But I took the filter off the faucet then took unscrewed the filter out of its housing and made sure all the water was out of filter then did the reinstall steps like I was puting a new filter in. I then put the fu lter back on the faucet. Then very slowly turned the water on to slowly fill the filter with water. And behold I got my flow back I had before. I think there was a air pocket in the filter. Give it a try see what you think. i hope this helps let me know.
1106647
Try going in the other way.....not sure which end you're referring to, but as I recall, I had to put it in backwards, then attached the sprayer......easy, but very directional, as I recall...hope this helps...
2105018
You have to squeeze the handle for spray option.. It doesn't pull out either just stretches due to metal coil. I love the faucet but it sounds like you need one with spray head that can stay engaged without holding it:)
554842
i guess i do not understand your question, if you purchased a sprayer it will unscrew from the bottom.
1509859
you need to hold the shaft below the ball with pliers and unscrew the ball. Pull the assembly out of the spout and put the new one back in reverse order. When you tighten the new ball hold the shaft with something to protect it from getting marred. Hope this helps