I got my card charged, now I have it plugged into my phone & the power switch turned on, blue light on the back but it isn't charging my phone. Help?
1050625
I'm sorry to hear that. Mine too and I only used it for three days and I don't have time to returned or exchange it. Wish I can u you but I don't know what to say
505701
I've notice that it won't be able to charge a high end phone that requires more than 0.7 amps. It won't charge my Moto G but it will charge my cheap LG phone that uses 0.2 amps.
767621
hi i bougth one too but as soon as i got it i try to charged it, it charged but when i tryied on my phone it didn't work, i pluged it again for 24 hours put it back on my phone didn't work either and when i was just about to trew it away i discovered that the on button has to be press until it start charging the phone, besides when you chaged and unplug it, you have to be sure it's off otherwise you waste your charge and time. im from colombia south america living there, so i hope i was useful and hope it ll work for you, best wishes
2215321
Absolutely, I had the exact same issue, both the supplied power adapter and a back adapter failed. I bought this one and it's charging since then. I would recommend trying this.
700138
You need to charge the case and on the bottom of the case there should be a switch and you turn it on and it will charge your phone but make sure the case is charged and to do that is there is a little black button on the back of the phone and you press it in make sure all the lights light up and then you turn the switch on when your phone is in your case .
1736467
Try plugging it into a lead and make sure the power and record light come on, if so the problem could be with card. The lights are located under the removable back cover.
1899343
If the light on the front is off, then it is not charging. Check your power cord.
2209122
Hi! Put it in the charger and when it is full the try it again. If it still was going on and of you better return the item.
877703
Try it with another card. If the same problem occures than probably the card slot damaged. If it works with another card than the card is damaged. Ask for a replacement of the damaged device ...
416747
I charged mine via computer.make sureYou push in small dial like switch for a few seconds , blue light should start blinking! Control volume from phone.I hook up directly to iphone because I have not gotten a memory card.Let me no how you make out! Also makeMode button is not on silent again let me know! Great product instruction wellMine came with none!�
295770
Not sure why it's not charging? Mine works fine for over a year now. I'd check your charger first. Make sure all connections are correct & tight. Then, if still no luck, purchase a new charger-the least expensive fix. Make sure the 4(four) metal prongs on the right side of the pass-through box are straight & in-tact. Good Luck!
1593808
You might need to replace it. Mine charged no problem. and I haven't had to recharge it in over a month. Yours may have a faulty battery.
2013698
Make sure its fully charged. I only figures this out after testing it out and seeing very short videos of the test. I know there has been some complaints of malfunctioning, but mine works fine.
2182809
With the power on try switching it to "in" mode, then eject the SD card and reinsert it. I had to do that to get mine working once. That's about all I can tell you. Hope it helps!
947510
I don't think I can be of any help, but maybe the charger is bad. Usually when you charge a phone it tells you if the phone is charging and when its fully charged.
468005
I just installed the battery, connected the phone to charge it, and used it a few minutes later with no problem. Not sure why yours won't power up. You might want to have the battery replaced. Does the old battery power up? If it does, you definetely will need to have the battery replaced for a new one as it might be defective. :(
1952918
Check your owners manual to see what should happen when charging. If not try a quick Bing or Google search for the exact model # online and believe me people in most cases will have similar questions and many times good answers above and beyond owners manuals. Again if there is a charging problem make sure you take it into the carrier store in your area to have them check it before something happens due to a defect.
1294037
I cannot say what is wrong with yours...but I just tested mine. The extra battery charged fine in the cradle portion of the device. I then attached a USB charging cable from the USB port to my phone and it also showed a charging current. So mine does appear to be working properly. Try a different cable from the USB port, and if it is not providing any power "out", then I suspect your item may be defective.