Problems with Zen... Has anyone had a problem with this mp3 player going to the recovery mode?
83987
To get to the recovery mode, remove the battery cover and then hold the power button at the OFF position. DO NOT LET GO OF THE BUTTON. When the player says it is shutting down, remove the battery. Wait about 10 seconds and replace the battery without letting go of the power button. When the battery is back in, wait 2 or 3 seconds and let the power button go. This will take you to the recovery mode. Then you can select CLEAN DISK or REBOOT to get your player back to normal operational status.
1734134
I can't help you there, mine connects just fine, but I hope you didn't format the MP3 player beforehand, I remember seeing something in the instructions booklet about it. I don't have personal experience with your error but I would refer to the manual for any troubleshooting of that sort.
1591460
I can't figure that out either! It would have been nice that they would include some instructions, huh? I think that part of the problem is that my computer is not compatible with this brand of MP3 player, so when I connect it up, nothing happens. :/ I haven't sent it back to Amazon, yet, though because it is always a pain to return stuff and I'm stubborn and still believe there's a way to get this thing to work! :)
1089688
I disagree about Creative Labs being "excellent player". I have had a CL Zen for a year now and I'm ready to replace it. The Zen locks up once a week. The controls seem to respond randomly when you press the main function key. I had a great offer for a Zune, but after reading all this crap (pro and con) I have decided to live with the Zen for another 6 months ...
1710957
THANK YOU!!! my zune has this same problem and i did that and it worked perfectly, exactly as you had described :) thanks so much
262070
Boris...I found your comments helpful. I got the 8GB Zen about a month ago. I really like it. My biggest qualm is the SD card. I find that the player freezes very often when I play from the SD card...especially when I play video. I've had no such issues when playing off the internal memory. I got a generic SD card brand. I noticed that the product page on the creative web site has a compatible list of memory cards... should i stick to them to minimize the 'freezing' incidents ? I am interested to know what brand you are using. thanks in advance.
65802
Unfortunately, for me, I have a terrible time with the Creative Zen. Since the interface of the Creative software is very primitive and ugly to use, I've been using my Windows Media Player 11 on my Windows Vista Ultimate. However, everytime I try to sync with the Zen, the Zen's screen would turn black. I could just use manual sync or the primitive Creative software, but why should I? This product obviously has problems with Vista, even with software and firmware updates. I bought this a month ago in January, and I plan on returning this product. Until Creative or Microsoft steps up their efforts to support their products, I suggest staying away from this MP3 (for Vista users anyway). Unfortunately, for me, I have a terrible time with the Creative Zen. Since the interface of the Creative software is very primitive and ugly to use, I've been using my Windows Media Player 11 on my Windows Vista Ultimate. However, everytime I try to sync with the Zen, the Zen's screen would turn black. I could just use manual sync or the primitive Creative software, but why should I? This product obviously has problems with Vista, even with software and firmware updates. I bought this a month ago in January, and I plan on returning this product. Until Creative or Microsoft steps up their... » Read More Unfortunately, for me, I have a terrible time with the Creative Zen. Since the interface of the Creative software is very primitive and ugly to use, I've been using my Windows Media Player 11 on my Windows Vista Ultimate. However, everytime I try to sync with the Zen, the Zen's screen would turn black. I could just use manual sync or the primitive Creative software, but why should I? This product obviously has problems with Vista, even with software and firmware updates. I bought this a month ago in January, and I plan on returning this product. Until Creative or Microsoft steps up their efforts to support their products, I suggest staying away from this MP3 (for Vista users anyway). « Show Less
225619
Ok great thanks for your comments; was getting scared, thought that this version was coming out with problems. BTW, what do you think about the Zune or the Creative Zen? do they match with iPod?Thanks once again
1311763
7 months of usage here, never happened once. I get the feeling it's likely caused by corrupt mp3s
297912
just got my zen yesterday and i am having a problem. about every 10-12 minutes the music will slow down to almost a stop. I have to hit the forward button to go to the next song and then it will play fine for about 10-12 minutes then is will slow again. the battery is showing fully charged. It is very distracting to have to pick it up and forward it about every 3 songs.
257896
Am thinking about buying the Creative Zen and read where someone stated it was hard to bookmark on the SD card. Have you had problems doing this too?He said it was not good for audiobooks. I use my Creative Zen Vision W and iPod only for books and would like to purchase another.....Thanks for any info......
602008
Hi, sorry for the issue you are having. Could you please send an email to support@zendure.com with the serial number? We'll resolve your issue ASAP. Many thanks!
1674929
I, too, had this problem. I called Zune support and after 15 min of trying to restart/reload the software they told me I have to send it back for repair. They are sending me a shipping box and said it will take about 15 days for a return. It had some charge in the battery when I opened the box but would never take a charge and the software on my computer could never see the Zune. After a day of trying to charge it the screen went to the plug icon and would not turn on or off.
1717622
depending on what happened. Maybe your button got stuck within, continuously pressing the motherboard. Or maybe you hit mp3 really hard multiple times. Mines finally broke due to hitting a lot in the gym and putting inside laptop case where it ended up getting its button getting stuck within mp3 device.
980447
I've had the Zen Vision W for about 5 moths. Never had a problem simply dragging, dropping and playing .mp3 files. Viseo files need to be transfered using Creative Media Explorer. But the "The" will sit at the beginning of the filename, and sort with the T's.
1417329
You and drop files in however for some reason or other you may have to install the driver that the Zen comes with to pull files out or rename. Overall simple mp3 player with all the bells and whistles, minus the accessories that he ipod has >< but still better then the ipod as a single product.
1746170
I have the same issue, pressing and holding power for a bit usually fixes, it locks up frequently though.... Going to call Kenwood for warranty because CD player has stopped accepting CD's