Cleaned and greased my Helicomatic but did not have to take apart. Freewheels in both directions and locks up every now and then. Help ??
1031600
Should not freewheel in both directions,only one direction.Other direction should engage wheel. Sounds like freewheel shim/shims broken inside freewheel. Take the freewheel of & have a look. You should find two sets of spring loaded shims which engage the wheel in one direction. If these are broken or damaged you will not be able to fix as no spares are now available. You will be look at buying new wheel/cassette.
1525372
If it is jammed, there is a hex wrench included in the kit. With the plug pulled out for safety, insert the wrench into the bottom of the motor from below. See if you can make it turn to dislodge whatever is binding the chopper. Pull the rubber drain insert and use a flashlight to see if there is a spoon or something wedged in there.
1902615
I haven't had that problem, althought mine has come apart several times. I push the part into the upper piece and turn it in the direction shown by the arrow on the lower part to lock it. I'd offer the suggestion to firmly seat the parts together and then twist the two pieces in the direction shown by the arrows. That's all I can offer.
1392017
Didn't have that problem, Lilo but might you look at all 4 wheels to make sure that they are installed with the bars on the inside of the wheel and the safety bar is not being engaged when you try to close it. I'll look at mine tomorrow and see if I can give you any other suggestions.
1747890
the gear teeth on the motor shaft I found out was grooved out, no meshing of teeth.Helo. just spins.
694091
My bike had the exact issue. The part proform suggested was $500 and did not come with a guarantee that the issue would be fixed. The part cost more than the bike. Proform was horrible to deal with. They were insulting and unhelpful. I ended up spending a little over $500 for a new Nordic track. Love the new bike. Sorry to hear you are having the same issue. We took the bike apart and tightened the belt ... Checked everything online for answers ... Nothing worked.
1580395
Additionally, to all of the other suggestions, try taking about 10 medium size hex nuts and put them inside the tube shaking it around the entire burner loop and back to the opening. Make sure if you put 10 in you get 10 out.
1795288
As far as I can remember as its been since last October since I used mine, I just twist it and it comes off. As I have limited space, I need to remove the motor and put everything back into its original boxes for storage. Sorry I can't be more help.
2281847
No haven't had mine quite that long. BUT if you haven't taken it apart and cleaned it i would. Sometimes the gas bulbs/whip cream can leave residue and buildup. Might be causing the handle to stick open. If you can't fix it just learn to love lots of whipped cream :P
183855
I had the same problem. After using a wrench to get the whole thing off, then used more tools to get it apart, it leaked like a sieve after I screwed it back on. I'd like to know the answer myself because I bought a new one.
520425
Maybe it's just a little stuck? Try lubricating it a little , mine was like that too but after it worked just fine
1590822
We actually have had the same problem. After about 4 minutes, it was terrible!! I read someone else's post which said that he was having the same problem and realized that he was very picky about making sure that everything was tight, so he loosened the screws a bit on the handle bars a quarter turn each until the squeek disappeared. We thought that we would try that. We did tonight, and it totally worked!! We loosened them on the handle bars on top and where they connect to the flywheel. That has made a tremendous difference. Prior to that, we had used WD40 and grease, but nothing seemed to work. Try to loosen the screws and see what happens. We actually have had the same problem. After about 4 minutes, it was terrible!! I read someone else's post which said that he was having the same problem and realized that he was very picky about making sure that everything was tight, so he loosened the screws a bit on the handle bars a quarter turn each until the squeek disappeared. We thought that we would try that. We did tonight, and it totally worked!! We loosened them on the handle bars on top and where they connect to the flywheel. That has made a tremendous difference. Prior to that, we had used WD40 and grease, but nothing seemed... » Read More We actually have had the same problem. After about 4 minutes, it was terrible!! I read someone else's post which said that he was having the same problem and realized that he was very picky about making sure that everything was tight, so he loosened the screws a bit on the handle bars a quarter turn each until the squeek disappeared. We thought that we would try that. We did tonight, and it totally worked!! We loosened them on the handle bars on top and where they connect to the flywheel. That has made a tremendous difference. Prior to that, we had used WD40 and grease, but nothing seemed to work. Try to loosen the screws and see what happens. « Show Less
331251
Mine doesn't do that at all! I can press it and leave it without holding it. Sounds like something is wrong with your motor I would send it back!
1393310
Mine did the same thing. I took it apart and lubricated the mechanism inside with a little bit of 3 in 1 oil. The lubrication helped a lot, and I am able to use it again. It would have been nice if the design of this switch would not have made it so difficult to turn the knob though.
675533
That tells me that one of the locknuts has come out. Take off the rubber bottom and look at the mechanism. You can probably figure out what's wrong by watching it and seeing where it jams. They have a one-year warranty. If you bought it online, you have to send it back to the manufacturer for repair. I fixed my first one many times! Hint: Try not to put too much tobacco in the slot! When you have to pull hard, it wears out those little horseshoe shaped pieces.
1578538
Sorry i can't help with this. Did you take it completely apart when cleaning it?
1928517
The metal front (silver) part of the housing on one of mine is loose, but it has had alot of use. Mine should probably be disassembled and the bearing(s) checked - then lubed or replaced , along with retightening the housing. The shaft will always have alittle play as normal.