I just got this gimbal yesterday. It worked for 20 minutes. Now it is unresponsive and it wont connect to the computer. What is going on?
1042517
Mine lasted a bit longer but eventually it also stopped working in mid flight. Green light comes on showing power to the board but nothing else. There are other gimbals out there and you always get what you pay for.
690090
It is probably because it doesn't work. The one I bought wouldn't even connect. You could try resetting the whole thing. Otherwise you may have to return
2097470
Try a new battery. Mine has worked fine. Be sure camera is set on remote connection so the remote and camera "see" each other.
505154
I would send the machine back. My machine has never worked and I cannot get them to respond at all. Contact amazon and let them know as well. I think is is a bad seller.
1612345
Have you been able to connect to your computer? I used their program but it is not even recognizing the device. I think their usb cable is defective. huh. I have had nothing but trouble with the pictures. the video direct burner is fine though, if you don't need to edit.
2018244
Yes! I have the whole set up...Zenmuse H3-3D Gimbal, Part 9 hub, iOSD and video transmitter. All the parts plug directly into the hub, including the drone's internal cable that you would normally plug into the gimbal. The iOSD plugs directly into the CAM-HUB as well as being connected to the hub. It's all really dummy-free and couldn't be easier to set up! You will enjoy it greatly! I will offer this heads-up though....yesterday DJI had a live announcement video set up on YouTube. I missed it but I am almost certain it had something to do with the new generation. Depending on whether or not you have already purchased all this equipment you might want to wait for the Phantom 3! If you need anymore advice or want me to send you pictures of how I have all this put together feel free to ask. I'd love to help.
949620
No J.M. it's actually gotten worse. The latest software update causes the gimbal to literllay die if you even touch it. I now am the proud owner of three of these gimbals! It generally takes 2 or 3 rounds of unplugging the battery and re-pluggin it in to get the gimbal to staly activated. Then, the great part is the gimbal will just go dead in the middle of a flight! You have to land the Phantom and go through the whole battery deal all over again to get it to work. That said, from what I have been reading, most of the other gimbals have just as many problems. There is no customer service to speak of because DJI doesn't respond to it's dealers who then can't respond to us.
1027040
sorry it is disconnected now and I don't use it . however, when you use it don't have any other controller connected (like a mouse) because it couldtear the rubber band inside the camera .
2157682
Not sure if I can help you. I have no such issues with my camera. Did you order the item used? It sounds like it is not functioning correctly.
867613
Well, and to be clear this will void any warranty (suspecting that it has expired anyway), I had the same, opened it up and as mentioned in other places, replaced the springs with rubber bands, it now works better than ever. And, it feels much more natural, much more actual plane like. Here is a link: https://www.youtube.com/watch?v=IXNaKxtUNMg
920790
If you read the previous thread, I stated that "I" had an issue with the unit not responding. The way "I" got it to function was by connecting the USB after I had powered the PC up. As to the reason why; it works that way for me. As to the technical reason you would have to contact Tascam support and ask them. If you have the problem of it not working with your application, try what I indicated - I don't know the reason why I have to do it that way. In any case, it should not work that way unless there is specific instructions by the manufacture that state to do it that way . . . They did not indicate that. If you read the previous thread, I stated that "I" had an issue with the unit not responding. The way "I" got it to function was by connecting the USB after I had powered the PC up. As to the reason why; it works that way for me. As to the technical reason you would have to contact Tascam support and ask them. If you have the problem of it not working with your application, try what I indicated - I don't know the reason why I have to do it that way. In any case, it should not work that way unless there is specific instructions by the manufacture that state to do it that... » Read More If you read the previous thread, I stated that "I" had an issue with the unit not responding. The way "I" got it to function was by connecting the USB after I had powered the PC up. As to the reason why; it works that way for me. As to the technical reason you would have to contact Tascam support and ask them. If you have the problem of it not working with your application, try what I indicated - I don't know the reason why I have to do it that way. In any case, it should not work that way unless there is specific instructions by the manufacture that state to do it that way . . . They did not indicate that. « Show Less
2258553
DO you have other cameras and are they operating alright? Naturally check all the connections both at the camera and the recorder. Also look for any nicks or cuts at the exposed wires. I experienced a problem once when all the cameras stopped working and it turned out it was the power adapter that went out. I replaced this item and it worked just fine after that. This is a good camera for the money. I have two of these and they have been working for just over a year. I'm even thinking of replacing the other two cameras with one of these so please let me know how this turns out. Good luck
1321539
Replace all the batteries, it that does not help then you might have problem with the control unit itself. I could never get my flying because even that motors were running, the quadcopter did not respond to the commands from the control unit. I returned it.
576185
I suggest you return it immediately, or just back it up and throw it away. Mine crashed without warning a few years ago and I lost thousands of dollars worth of information.
1214372
Send it back. Mine is horrible. All sorts of shorts and stuff. Will work for a few minutes then turn off. Check all your cables to make sure they are good cables and securely fastened.
2219553
I had the same problem and found the controller was not connected well. The battery connections are not very user friendly either. I took the motor and connected directly to the battery and it worked. I then checked power out of controller when I forced a turn on, all worked fine. So, it knew it was a bad controller to motor connection. I kept on messing with the connector , controller to motor, and it finally started working. I am talking about the connection inside the hopper that connects motor to controller.
1982630
Send it back, buy another camera. Mine did the same thing I have to push it really hard for it to stay in. Also now it won't focus. They are poor quality and support is even worst. Send it back.