Is the screen supposed to light up? The one I received does not light up. Is this right?
1062313
We got this for our Granddaughter for Christmas last year. To the best of my recollection, there was no back lighting in the display. You could read the display just fine with normal room lighting. I would suspect that this is normal so that the battery life of the recharge lasts the longest time possible. At least this was my reasoning when she opened and used this constantly for many days. A year later, she still loves this. Hope this helps.
1004561
no, just checked ours in a dark room and it doesn't light up. love everything else about the laptop though
243004
Yes, it is supposed to light up, but it doesn't necessarily go off when it's charged, I've noticed. My original one turned green when it was charged, but this one doesn't. It may not be charging or the light may be faulty. Mine stays red even when charged in the recent one I bought.
1756899
I just got it, I am trying to figure out how to get it working. the screen is dark and barely I can see anything. I contacted the company to get answer, I dont know what to do. first time when I bought the small one, it worked good, till it brook, this time, I thought, I would be the better one but so far, it is not working
1689270
Is the battery in right--- Is the dongle in? A red light should show on the bottom when it is on. Mine stopped working a couple of times, but I don't think it is worth the hassle of sending it back for what it cost me.
1434494
Hi Jeff. . I think so because I bought one and when I turn it on it shows on the screen. ..
373581
Sounds like it may be defective, mine has a faint light when it is working. Check to see if files are transferring.
344817
Hi , mine is working very well . I put to charge , the light is off when is charged . I'm using mine 6 months and bought more 3 . Maybe yours came with something wrong
1949542
It must be. Every time I turn it on, the light doesn't appear but it still works for me. Did you try to see if it still worked?
711912
You SHOULD charge it just to make sure its actually working. It could mean nothing that you received it that way.
338186
Yes, the screen does light up. I also want to add that it runs on batteries and on an a/c adapter.
200894
Hi Beth. I bought this for a nephew. Unfortunately for me, although I bought it "new", there were several missing pieces. Ours never lit up. Sorry I wasn't much help.
1654173
I would send it back. I have had mine for some time and have had no issues with mine. Sounds like a bad light sensor. Good luck.
1386129
Hi. Yes it has a black screen that never turns on even if you charge it completely :(
1249871
I recieved the replacement screen originally. It didnt work properly, Amazon sent me the return documents. Its been over 45 dsys and I have not been replaced nor reembersed yet. Still want the screen or the money bsck.
345963
Have you considered that it may be just broken ? It should light up right when you plug it in. Play with the sensitivity ... If still nothing them obviously it's broken.
443117
The volume button on the left side you push it in lightly. I had a issue with the screen not lighting up after i had mine off for a while. Unplug it, plug it back in give it a second and then lightly off that button in. worked for mine.