the pestle that I've gotten has a yellow dotted on it. Can it be clean? Please advise the way of cleaning. if can't be cleaned, can I replace?
1037564
Did this occur after using or before ? You may have to contact Amazon about it if you are unhappy with it.
1037565
If it's a surface stain, Soft Scrub Cleanser might do the trick. I use it on my white Pfaltzgraff dinnerware for food and silverware marks.
1037566
I haven't had any problems with mine and I just use hot soap and water to clean it
1037567
That yellow dot does not need to be cleaned. That dot helps to "grip" (for loss of a better word) for the pestle to grind. It will eventually wear down, so no worries. It's not a dirty spot.
1545077
I don't have that problem. The pot cleans out easily with dish detergent on all the red or dark brown sauces and it is sparkly clean without a trace of color in tge pot. I am very happy with this product!
222478
I have two Le Creusets. My old one, which I did not treat especially nicely, is discolored. Having learned from that, I never put the new one thru the dishwasher, and I do leave it to soak overnight. I make lots of tomato things in it, and it is not at all stained. I do use rubber or plastic utensils in it, so as to not scrape the bottom.
255691
I have the same item for the same amount of time and have had no issues with it. I clean it after each use just to make sure it doesn't get clogged up.
1601617
What did you clean in it?Did you try cleaning with a steal wool without soap on it. A fine grade. Can get it at any hardware store. Use dawn liquid dish soap.will have to scrub to remove black marks.The pot should be fine to use since you used dishwasher soap witch is used all the time for cleaning dishes you eat on.I have canning pots that change color because of chemical reactions and are fine just discolored.
1099252
I wouldn't know for certain - sounds like it could be oxidation. You could ask for a different pot. I use mine every week, but it had no marks brand new. It has a few pencil-point sized black dots now but it has had burned food when I did not watch it closely and had the heat too high or was cooking something too long by multi-tasking. The dots don't worry me, but if your pan came to you in that condition, I'd ask for a new one. Contact amazon. They can tell you how to send it back and get a new one. They have return labels you can print out. Whenever I have called them with a problem, they promptly call me and I have resolved every one of the few problems I have had. I hope I was helpful.
1587896
Mine is speckled and the pestle is a bit different in coloring than the bowl. Granite is a funny thing though. Albeit, it doesn't look bad at all. I am pleased.
1008934
Good question. The instructions say you should remove the bellows for cleaning. I can't see any way to do that. But after a year of not having cleaned it, I havn't been poisoned so I'm not too concerned.
1989289
No, mine looks great, almost like new even after a lot of use. I have quite of few stainless steel pots and pan and nothing like what you are describing has ever happened. In my never to be humble opinion it is not common.
1021527
I remember on the label it said to just send it in to them and they'd replace it. Mine is still PERFECT and I use it ALL the time, about every day, but some times more often than that. I love this pan. I use bamboo in mine, and it has not scratched at all, it's still as nonstick and smooth as when I got it.
1094916
yes it can be cleaned. It gives you the tool to open it up. I clean mine every time I add salt or when it tells me to. real easy to do. Mosst of the time nothing to clean. Just keep checking on it. We use muriatic acid to clean it when we see scale on it. Hopes this helps.
1452245
Return it. I got mine in unbroken condition, and I've used it for over a year now and have had no problems whatsoever. I've read the reviews from others saying their pot arrived broken. I guess I lucked out with a gentle deliver person. I think the tea pot is great.
1522532
I have not had any problems with mine. I clean it every once in a while with light dish soap, but that is all!
666987
I've had the same problem. I would tend to agree with Maggie Too9 - but am frustrated bc this is the best** tea kettles available to us throw-away americans. and i'd like to not throw this away. is it really rust???
983853
It is new. I have not cleaned it yet. I guess I should be able to wash it with water because it is made of gel on the inside.
1685523
I got rid of it due to rusting. I've heard that correctly seasoning it with oil can help, but I was unable to do so.
74768
Clean it well and then store with a slight film of oil to prevent the rust. Should be just fine, this is common. bone appetit