I purchased & it started to bubble when working outside (and it wasn't hot)! Seems like a defective cover and no returns available. Suggestions?
1056757
I have not used my Mac outside with the covers, so I don't have an answer for this problem. The case has been wonderful.
1056758
I would contact the seller with a photo of what happened to the product and go from there.
863181
Mine doesn't have any play in it. Maybe there is some type of defect? It might be worth it to do an exchange on it....after you hear from other purchasers to see if any others have the same problem. Sorry I could be of more help!
659004
My return was through amazon soon after the purchase. I believe you need to register the product with the company (if you haven't already) and contact them for a replacement. Even though they have a guarantee, I believe it's for defects only...good luck!
2195352
Supposedly, but I've been using the case for two and a half months, and I have gotten the "check battery cover" pop-up message informing me that the seal is not intact more times than I can count, despite correct installation and with no provoking incident. I have no faith that the water-resistant seal is maintained with this case, which is why I will be returning it--I think it will be better protected from spills with the original back.
869890
I had the opposite problem where the cover shrinked from weathering and didn't fit the grill. I had to buy a new cover. If you leave it out in the sun it will eventually shrink; however, you need to ensure that you buy the correct size cover in the first place. Check out the specifications for your grill and then match with the cover specifications.
797785
I didn't have this problem. My problem was condensation which occurred between the plastic cover and the phone screen. I broke down and went to Apple store for a CSS and I'm very happy now.
11783
I bought cover as well.i dont use cover much unless I travel wth tablet. I ve not had any problems wth overheating. Works great!
1225466
I was really worried about that too but it worked just fine! There must be a return option if something is wrong with it right? Just be careful with the film. Idk what happened maybe the heat? Some of the pics were sort of striped...
465167
Same problem here; one battery swelled while in use, enough to pop the back off the phone case. It was hot to the touch; I thought it might burst. I came on here looking for warranty information.
1941376
I just did. Be sure to seal it well and submerge it in a bucket or your pool for a few hours to see if bubbles come out. Since it is LED it an be tested while up outside the water for extended periods if need be, but it is not really recommended still.
1073197
I agree with the advice that Sharon offered. If its just the plastic cover, use it without it. If for some reason youcan not, buy a new one. New is more fun. Good luck Gerry
530677
same happened to me as well. I'm returning it for another reason though which is it leaks from everywhere!
231437
I have the same problem. The foam is now buckled under the cover. Lots of money for inferior cover.
668427
I wondered this myself. I don't have any damage, but the cover doesn't completely wrap around all posts. From other comments I read you can contact the manufacturer Jewitt Cameron, and they may replace your cover at no cost. Try that.
301018
I haven't had that problem with mine, maybe just make sure the plastic seal on covers are secure
1519367
Same issue here - I'm going to try and get a refund; the issue is that the thing has so much of an electrostatic charge, that unless you're in a clean room it WILL attract particles from anywhere. Once it gets onto the back of the screen, good luck getting it off without leaving permanent marks on the back, which of course are very visible once applied.
1328734
If you did not get 3 in the 3 pack, you should definitely contact their customer service. They will help you resolve this and may either refund your money or send you new ones. As for the bubbles, if done properly, there should be no bubbles. I watched the cited video twice and I have only one small bubble on the outer portion (which does not affect anything). If you follow the instructions to a dime, you should have very few, if any, bubbles. And if you do, the video will show you how to take them out.