Can anyone help me. I was away for a month so the box was off. I tried to start it would show the logo of Ugoos and then it would be just black.
1032218
i Don't know, i threw mine in the trash months ago, i got a M8 that works great.
1032219
You can try to reset it if it doesn't work. Resetting the box will return it to factory settings and erase all aplications and data you have saved in the app. To reset: 1) turn off box in the switch behind, 2) press and hold the reset button by inserting a toothpick in the small hole behind the box, 3) while holding the reset button, turn on the box and wait 15 seconds, 4) in the recovery screen that shows up on TV, go down to the "Factory data reset" option (3rd from bottom) and press OK, confirm on next screen. The box will reset and then you can restart it. Hope this helps.
1032220
You need to flash and use new frimware iwill send instraction how to flash may be tomorow
1032221
Get in touch with their customer service, the service is amazing... Had some problems with the adaptor which here in Costa Rica is around $50(believe it or not) and was amazed when they sent me one without charge.. Will definetly be buying from them again.
2283040
If you haven't done so already, make sure you download the latest drivers from the official website. Uninstall the one from the box before doing so.
1229449
To fix this issue, get a hammer and beat the crap out of it until you feel better. Then, go out and buy a tablet that actually works. I bought 3 and none worked 6 months later. The company does not respond to emails and their phone customer support is non-existent. Worst waste of money I have ever spent. Do yourself a favor and trash it. It's not worth the heartache trying to fix it. Also, the boot manager/menu is non existent. They won't tell you how to access it and no combination of keys work. Good luck!
2275415
I have installed the device, works well. Now I need to purchase a package. the web site will not let me in, I have called the numbers left a message no response yet. Can any one advise me on what to do from here??
101953
I have no idea. maybe there is something on their website? fwiw mine is still as good as the day i got it :)
1649113
I got mine today. All I can get is a white screen. I am downloading the mp3 player recovery tool on creative's website right now. But I am thinking mine will have to go back.EDIT-- Creative's recovery tool didn't help. Nothing helps. Looks like this thing is going back to Amazon. I will see if I can get my money back.
183626
"and Have EXTRA patience when first turning them on outta the BOX, it takes several resets and trys, took about 20 minutes ! IT WILL COME ON..."What are you talking about?!?! Maybe you had issues, but I never did at all, I took it out and charged the battery like you are supposed to, and then it worked perfectly afterwards and has ever since (just over a year now). I never heard of anyone else having this initial start-up issue, I was a regular on the Archos Fans forums and never saw multiple discussions on this (meaning it was *not* a big problem that lots of people were having). Don't try and tell people that *everyone* will have this issue happen to them, that is so not cool... "and Have EXTRA patience when first turning them on outta the BOX, it takes several resets and trys, took about 20 minutes ! IT WILL COME ON..."What are you talking about?!?! Maybe you had issues, but I never did at all, I took it out and charged the battery like you are supposed to, and then it worked perfectly afterwards and has ever since (just over a year now). I never heard of anyone else having this initial start-up issue, I was a regular on the Archos Fans forums and never saw multiple discussions on this (meaning it was *not* a big problem that lots of people... » Read More "and Have EXTRA patience when first turning them on outta the BOX, it takes several resets and trys, took about 20 minutes ! IT WILL COME ON..."What are you talking about?!?! Maybe you had issues, but I never did at all, I took it out and charged the battery like you are supposed to, and then it worked perfectly afterwards and has ever since (just over a year now). I never heard of anyone else having this initial start-up issue, I was a regular on the Archos Fans forums and never saw multiple discussions on this (meaning it was *not* a big problem that lots of people were having). Don't try and tell people that *everyone* will have this issue happen to them, that is so not cool... « Show Less
1884953
I couldn't get anything on it to work except youtube. I sent it back and am waiting for my refund. I spent a week dealing with customer tech service at Little black box. Nothing they had me do got it to work. Good luck.
931594
I had the same problem. Was a new sealed package. Sent it to my daughter in South America and it was DOA. Coby is no longer in business, so it may be tough to resolve.
909375
make sure you format the sd card also check to see if you have one they dont come with one .hold the button down for about 7 seconds and let gothis shouldget it statred.
1684391
I'd just back up in the "Menu Tree" and try again. If that didn't work I'd Power cycle the unit to reboot it and start over. Good luck.
743274
Same problem. Thinking about returning it. That's a product defect, and the video shows the first thing you'll notice in opening the box is the documentation!
2046497
Send it back before your 30 days are up! The same thing happened to me. It did not work right out of the box, but I didn't get it sent back in time.
1113800
I would suggest returning it and getting a larger one for starters (I thought 120g would be enough but it's really not.) The one I ordered will tell me it's an unformatted device from time to time and I have no idea why. I often have to reset my console for it to recognize it and that doesn't work sometimes too.
1674929
I, too, had this problem. I called Zune support and after 15 min of trying to restart/reload the software they told me I have to send it back for repair. They are sending me a shipping box and said it will take about 15 days for a return. It had some charge in the battery when I opened the box but would never take a charge and the software on my computer could never see the Zune. After a day of trying to charge it the screen went to the plug icon and would not turn on or off.
261619
Heyy, try using just a regular battery. Positive is red or with a code written on it and negative is the solid black. I tested all before installing and only one didn't work. Hope this helps :)
856105
Thanks everyone. However, I KNEW I where to press to turn it on. My problem was I charged it for 16 hours and when I pressed the button it did NOTHING. I messed around with it and then took the chance on charging it for about 12 more hours. I put it on the charger and smashed it in real hard and now I think it's working. Maybe I didn't have it fully in the charger. It seems weird that it just sits in there with no connection port. We'll see. I appreciate everyone taking the time to try and help. Happy Holidays.