Anyone having issues with the speaker not holding a charge? Mine works for a little while and then suddenly turns off, even if it's plugged in.
1039346
Let it charge all the way until all led white lights from the back are lit up. It may take a while but just leave it be for a while. P.S: when I first got my JBL I tried playing it immediately, I plugged it in and it synced and noticed that it died even though it was in the charge. Well I waited for it to charge about until it at least got 3 leds in the back and then it played music all day practically. I'm guessing it just needs a lot of juice before it can actually play otherwise the music via Bluetooth will kill off the battery quickly so it just needs enough power to keep it alive first. Let it charge all the way until all led white lights from the back are lit up. It may take a while but just leave it be for a while. P.S: when I first got my JBL I tried playing it immediately, I plugged it in and it synced and noticed that it died even though it was in the charge. Well I waited for it to charge about until it at least got 3 leds in the back and then it played music all day practically. I'm guessing it just needs a lot of juice before it can actually play otherwise the music via Bluetooth will kill off the battery quickly so it just needs enough power to keep it... » Read More Let it charge all the way until all led white lights from the back are lit up. It may take a while but just leave it be for a while. P.S: when I first got my JBL I tried playing it immediately, I plugged it in and it synced and noticed that it died even though it was in the charge. Well I waited for it to charge about until it at least got 3 leds in the back and then it played music all day practically. I'm guessing it just needs a lot of juice before it can actually play otherwise the music via Bluetooth will kill off the battery quickly so it just needs enough power to keep it alive first. « Show Less
1039347
Mine did exactly the same thing. It turns out the charger chord was bad. My windows cell phone uses the same charger so I tried it & now the pulse charges faster & actually holds the charge.
1039348
Not at all,,check Ur charging cables and out let,,,,also there is an app for the speaker
1039349
I never listened to a full charge. I sent mine back after one hour of low quality sound. Other reviewers noted there's did not hold a charge for long though.
1039350
I have never experienced what you are, just a guess, I would ck out your charger and cable. It sounds like the charger is not working.
2004804
you charge it via the USB - which i think you are probably clear on... but if the internal rechargeable batteries ultimately fail, then i believe it is time for a new speaker... i do not believe you can replace them.j
927273
No did you pair the speaker with your phone? I believe you put the speaker in pairing mode by holding down the power button. Check the manual. Be careful with the charging port when you charge it. After about a month mine came lose. It's lightly soldered.
1727688
I think we all have that problem. It only works when plugged in. They are notorious for not holding a charge.
733918
hi--yeah, I am seeing this as well, but I was able to press the "speaker" button and the sound comes back. it's really kind of frustrating, I am trying to figure out what to do about it as well.
1901428
I have it plugged in now. It will play with it plugged in. It stays charged for a good 3 hours and depending on the volume, it could go longer.
1420252
I also had this happen and I believe it's because they won't keep a charge so I had mine exchanged. I charged them 3 times and right after I unplugged them I could pair them but it would only last a minute or so. That is why I figured they are not holding a charge.
1958672
Hi, I am having the same problem with mine. I am sure these are defective items that are being resold. I have to shut it down, power cord in, turn it back on and then manipulate the cord just so. Sometimes it takes a few tries. When if starts to charge, I leave if alone, because it will stop even if lightly tapped. The charge doesn't last very long though. Very disappointed. I should have returned it when I got it.
665767
I don't know the technical answer, but there is something wrong with the battery or the battery cord interface. I tried two different charging cords and neither worked. There are many purchasers of this item that had the same problem (see Amazon reviews). I think mine took one charge and that was it!!! I wish it didnt have the problem, because I liked the speaker.
1271648
I have two of these speakers. The first one I bought stays on all the time. The second one turns itself off after awhile. No idea why.
1553604
I did not have mine long enough to get to use this option. My usb port like all the portable speakers I have gotten online all seem to get loose & disappear into the unit. I had to return mine 3 weeks into owning it & did not repurchase another one. I am sorry I couldn't be of any help on this & hope if you do buy one you do not run into the same issue. Blessings, Kristie
1479614
My battery won't charge and sometimes the speakervmode won't work. What do I do?!?
2111733
I have this issue as well. Occasionally the speaker will start skipping (about 1/8 - 1/4 second of music goes missing, once ever 30-60 seconds) and will continue to do this. During some sessions it won't do this. I've experienced this with an iPhone 4s and various Windows Phones. This is the only Bluetooth speaker I've seen this skipping on, and I've used a lot of different Bluetooth speakers and headphones.
2129168
Is it losing connection while in use or after you shut it down and then it will not reconnect? If it has been paired with another device and that device is still active, (example iPad is in use or sleeping but not off) the speaker will attempt to connect to that device and will not connect to another until the previous device is deactivated or it's Bluetooth is shut off. Loss of Bluetooth connection can be caused by multiple devices attempting to connect, weak signal, too great a distance from source etc. I have two of these speakers and have not had a problem with either one. I use them with my iPad, phone, and with a laptop computer using an "old" external Bluetooth adaptor in a USB port. I'll mention battery state of charge too but you likely have charged it to see if a low battery was the problem. If the problem continues I'd contact the manufacturer. http://www.hensonaudio.com/index.php?route=information/contact
949044
I bought 2 and immediately had a problem with one of them (which I returned). I do notice it doesn't hold a charge very long these days. I've had mine about 6 months but only use it on occasion. Good luck :)
2057620
Dear Arshad,Thanks for your inquiry. And yes. The speaker work when it is plugged in for charging. Patuoxun provides 45-day money back and 1 year manufactured warranty on all the products to make sure that customers could buy with confidence.Please feel free to contact us if you need any help. We will try our best to serve you.Thank you.Patuoxun
1111817
Could be: any part of the power cord may have been dislodged, dead battery charge if you're trying to use it without the power cable, or perhaps (this happened to me a few times when I first got it) the ipod didn't respond to the speaker for some unknown reason. After tinkering with it for a few minutes I got it to work again and it hasn't happened since. Or also you may have gotten a lemon. Hope you get it figured out because it is a decent piece of hardware.