The latches are very difficult to hook and unhook. Is it just me? I'm afraid to unhook them when the food is hot.
1066406
You are correct, I have the same problem. It would seem that the lids don't exactly fit the bottom, as it's difficult to line them up to snap it down.
1066407
mine is not difficult to hook and unhook. I love mine, I take my lunch in it. Everything warms up better with the air vent.
1066408
You have to make sure the vent is still open, then wait a minute or so and then lift the hinges ( or claps ). The lid should open, but be careful because the food will be hot. Deb M.
1066409
be sure to open the vent and cool for a couple of minutes - the food wiil remain hot. The clips on the plate I have are not difficult to open at all - however if steam builds up inside, the pressure could make them difficult to open. If the issue persists, I would contact Sistema and ask for a replacement
381738
Nope, the locking parts are stuck to the lid and sometimes flop down and get in the way a bit. They are supposed to fit in a little slot to stay put, but mine don't. Not a big deal and am used to it now. I think that they have a similar model without the locks though.
1920652
Not unless you have very clever critters. The latch is substantial and takes a good press to get it open.
674719
I had a dickens of a time getting it to close as well. I had to eventually, but mindfully paying attention and pushed them together with a little bit of force. They are hard to open too. I would say I hate the aggravation of that immensely, however, that also means it isn't going to give easily if dropped!
694656
It is too big; have you considered using metal tongs, even taking them apart (mine detach) and using one side? Might be the solution you are looking for. Good Luck-
2272001
I would like to but I only have the one that is on my cooker. I have found them to be hard to deal with myself. It just so happens that a friend of mine bought the buy one get one free special. Since she went for that offer,they would only give you one set of utensils. I called the number I had gotten off of the internet and the gentleman said I had the wrong department and he connected me to the right department but, honest to goodness I waited to talk to someone about ordering just the utensils and some of the other acessores for mine.This is no joke but after waiting on the phone for 15 minutes or more I just hung up the phone and gave up. I like to fix omlette's with mine but there is a problem with that. When I go to make omletes the bottom is done but the top is still like raw eggs. I have seen the commercial but what I find kind of strange that they can cook a steak in it. It looks like to me the bottom would burn and top wouldn't get done? What I find strange is that they don't even use a meat thermometer to check the internal temperature. That is very risky. Someone could get really sick eating food that hasn't met the health standards. I am going to use mine until it dies and then I will have no further contact with the company. Maybe someone that has had better luck with theirs would be able to suit you. I am sorry I couldn't be of any help.
1695305
Mine were difficult to get in, too. I had to gently tap them with a hammer. Worked great!
1262852
My solution was to get rid of them. As I also stated in my review of these rings, they don't work well at all, and I'm not a picky consumer. It would probably serve you better to use some metal cookie cutters instead (of course by using cooking spray on the inside first and tongs to lift them.) These were more of a hassle than a help. But these silicone rings need something placed on top so the egg won't leak out the bottom, or they just need to be made heavier to prevent the egg from spilling out. I realize my response is late but I figured I'd drop my two cents anyways, just for a different suggestion. Good luck! My solution was to get rid of them. As I also stated in my review of these rings, they don't work well at all, and I'm not a picky consumer. It would probably serve you better to use some metal cookie cutters instead (of course by using cooking spray on the inside first and tongs to lift them.) These were more of a hassle than a help. But these silicone rings need something placed on top so the egg won't leak out the bottom, or they just need to be made heavier to prevent the egg from spilling out. I realize my response is late but I figured I'd drop my two cents anyways, just for a... » Read More My solution was to get rid of them. As I also stated in my review of these rings, they don't work well at all, and I'm not a picky consumer. It would probably serve you better to use some metal cookie cutters instead (of course by using cooking spray on the inside first and tongs to lift them.) These were more of a hassle than a help. But these silicone rings need something placed on top so the egg won't leak out the bottom, or they just need to be made heavier to prevent the egg from spilling out. I realize my response is late but I figured I'd drop my two cents anyways, just for a different suggestion. Good luck! « Show Less
1880560
In the few months that I've got it, the "hook" has never unhooked itself during use. Not even once. Hope this helps!
484532
I find it a little difficult to take off. As Pat answered, it's easier by keeping the one end against yourself, but if you have baked a casserole, the pan would be too hot to do this. Overall I like the pan, but the problem with the lid would discourage me from using it for a casserole.
413952
Yes, yes, and more yes! I have very weak thumbs, and I couldn't imagine trying to cook without it. I haven't come across anything yet that it hasn't been able to open. I think because the strength in your hands isn't as important as the leverage you get with it.
1949629
I found it easier to take the lid apart once I realized I need to pull the top off, not try to pry the bottom. I'm talking about the very top part of the lid. Just pop it from the rest. Once my husband showed me, I had to laugh at how frustrated I had been trying to get it apart. Good luck.
2087924
What do you mean by "hard"? Pressure wise? The latch gets caught? For ours you just have to be reasonably firm, but you shouldn't encounter very much resistance when opening or closing.
179573
I can't imagine you are too weak. With mine, you turn the black top piece in one direction to pop it up for use, and push it down and turn it the other direction to lock it when not in use. When in the popped up position, you don't turn it to chop. You push it down. (See previous comment about what to do if food gets stuck)
1382615
I believe I used my channel locks to slide those holders off the end of the handles. It was tricky at first, but I recall getting the second off quite easily. It's night time now, but I'll look in my shed tomorrow and get back to you. I bought mine in August, so my memory is fuzzy. I have two pair of channel locks and may have used both. Play it safe, but don't cut through the orange handle grips! They are a "must" in helping you use these great loppers!
2058427
It's a little difficult due to the firmness of the waterproof seal. You might try pressing down on the door when you move the latch. I have some difficulty with it, and you might need two hands, but it will open.
284701
It is hard. Resting on the table, I pull it into my stomach (to steady it) then push into the bottom below the upper lid's tab with my right hand and pull the lid up with the left. This helps you get past the top's tab that secures it to the bottom pan.