Is there any special set up for the mics? Ours aren't working so figure they are defective.
1054631
No special setup should be required, you may try disconnecting the phone and plugging it back in to restart it.. If both of them are not working could be the cord, or the phone as well.
1054632
I didnt have to do anything. It was plug and play. As soon as we plugged them in they were working.
1054633
This set is pretty much plug-and-play and there isn't anything further to do once they are connected to the 7937 Conference Station. Sounds like you may have received a defective set.
1054634
None that we had to do...just plug in. Main phone needs to be connected first before aux ones work. Connections were tight so make sure the plugs are all the way in.
1054635
There is no special set up required. When we first set them up we found one worked and one didn't. The plug design allows the cable to be plugged in either way, but only works one way. Try plugging the speakers in again by flipping the cable over.
1054636
it is simple set up, I just follow the instruction. make sure the light is on. good luck
722044
You are probably right! In any event the sound was not acceptable. You may want to re-consider purchasing an external phantom powered unit to power your microphones.
506920
I have heard from those I talk with on skype that the mic is buzzing a lot, and picks up background noises. It could be that my sound card isn't good enough to handle it, or that some of my settings are wrong (though I have tried to fix it for a while without luck).
848990
Mine works fine, besides a bad power supply from the start. They promptly sent me a new one. These do not record audio though.
1614910
Um... It's worth of try, in advance. They broke on my, but the left side and mic works. The right one doesn't.
2051053
I bought a lapel mic at Radio Shack to use with ours, but couldn't get enough sound. I don't know if it was a microphone issue or the voice amplifier that was the problem though.
2270675
The microphone on the one we boought did not work. Don't know the reason why. It could have just been a defective unit. The jack was the correct size but it just didn't work
195024
I have the same problem, I verified the mic works, and put it in again, and reset the plate. I guess this is why my unit was "refurbished"
1774262
No problem at all. Check the conection on the back. They are two holes and only one will be for the Mic.
224895
see if the headphones are messed up . they should work, trust me mine work perfectly fine. you should have it fixed or looked at by someone that works at a place like radio shack.
543010
Maybe what you need is a mixer to balance the volume of all the different mics and then record from the mixer. Sorry I can't help you further!
1522666
Hi, It seems there is no input for a mic, you will need to go to the next level, the http://www.amazon.com/gp/product/B005Z29TYG, that has a mic input
1330983
I had the same result. I resorted to using the boom mic that was shipped with it. I don't know who's problem it is but I would assume it's Microsoft's since I have other issues that require constant rebooting.
432605
Unplug them immediately unless you have purchased the XLR adapter from us. A standard XLR adapter will pass 48v phantom from the USB interface into the mics and burn them out. This is not covered under warranty. We do offer these mics with XLR connectors and we also offer the correct XLR adapter if you need this. 800-213-3021
459586
I have not had any issues with my set. You should make sure you do not have another microphone hooked up to same system. That would cause feedback through headphone. if feedback is not the case I would return.
1338378
Try changing the frequency - there are 3 settings on each mic pack and receiver. Mine does that when the frequencies don't match. Also happens when the battery gets low.
2111605
I haven't had this problem other than a con-call with someone who accidentally had muted his mic. All I can suggest is that you check your sound system. It doesn't sound like a problem you are going to be able to fix at your end.