Hi, I bought this phone and I've been having trouble with it. Should I talk to the amazon people or sony? I'm from Venezuela and there's no Sony store in my city (dont think there's one in the country actually #thirdcountryworldproblems :) )
1059177
Yo compre el celular y lo lleve a Mexico. Solamente me duro 2 dias y la pantalla se descompuso... Te recomiendo regresar el celular a amazon y pidas que te regresen el dinero. Muy mala experiencia con el celular, no lo recomendaria para nada. saludos
1377706
I am happy with the phone. Sony is an excellent company. Strange that you have problems
894011
Hola, en Venezuela utilizo el cargador perfectamente. Se daño el original que viene con el teléfono y adquirí otro por Amazon, ambos funcionaron sin problemas.
473347
I have the same problem I am from Venezuela and my phone also came locked and they did not inform me that when I sold it, I'm upset about it
1284515
Good day Amanda. This phone works wonderful for me here in The Bahamas. So far I haven't had any problems with the phone and at this time I would net change it for no other phone in the world. What problems do you have with this phone?
1206881
the same happend to me they dont sell unlocked phones and amazon knows it, the seller replied when i requested the same question your asking, but after spending 10 dollars tru unlocked phones website, he said that i refund will be granted and still none to this day, all you have to do is spend 10-15 dollars true unlocked sell phone site and thats it, PS i have an extra code to unlocking this phone hope it works #12998744
725700
No, it's not an unlocked phone and now I'm trying to find a place to unblock the phone. In fact I bought the phone at Amazon site and I'm very upset because I've requested tho the site to sent me to the unlocked area and I bought the wrong phone based that!
1329741
Hi Miguel Duharte, Please send us more details about your concern at socialsupport@am.sony.com, give us your contact details and the exact model number of your unit so that we can assist you further. Thanks. &gt;Joffrey
2069245
I don't think its Amazon's fault for the shipping issue. I called customer care with Amazon and they explained that Nokia has been backordered with this product and they are waiting for more to arrive. My delivery date was suppose to be 6/8 thru 6/18. Most likely they will get a shipment on 6/25 like the page says. I also preordered an N97 from nokiausa.com, and that order has NOT been shipped also. I plan on rejecting my nokiausa.com order (so much for preorder), but they will not let me cancel the order. So I have to wait until it arrives to refuse the shipment for me to get my money back...very disappointed in Nokia. Btw, not to burst anyone's bubbles...there are quite a few bugs on the current firmware posted online. Nokia may be rectifying these issues before their next shipment comes out...but who knows...
1371545
I whant to contact you but I don´t know how. I am very upset wiyh Amazon because the phone that you sold me doesn´t work. It was turning of several times until the last one when doesn´t star over any more. For me is a kind of robber. I spend a "good" money for nothing.
557731
Hi there! I really appreciate your post. So I am wondering though, you did not have no problem buying this phone on Amazon and dealing with At&t;? It seems that everything went smooth for you! Is there anything else that I need to know. Thanks L.Beltran!
2247484
I had the same problem, mine was a week late and then when I took to my phone carrier they said it wasn't unlocked. It was asking for an unlock code and said it was frozen or something. I am sending the phone back just waiting on a prepaid label to send it back because I refuse to pay for shipping back to them.
771476
This phone comes with US warranty but you need 2 register it with sony.com to ensure its fully secured! But what normally happens is that you dont get a full year unless you show them your proof of purchase and then Sony will honor amazon warranty status or a seller! Thats it my friend!
2151158
Hello Melanie, I ordered a RAZR from Amazon for my wife for Christmas. When we went to activate it at Verizon we discovered Amazon had sent me a stolen phone. I returned the phone, got my money back, but no apology from Amazon. Ruined our Christmas. Amazon could use a heart transplant.
681566
I havent been able to purchase a sim card that works for it nor will it keep a charge for more than an hour. Also they wont give me my money back or a replacement phone that will accept an U.S. sim card or phone service plan. So in saying that do some research before buying any phone from amazon that was made and or used in japan. Sorry. Very disatisfied.
122353
You should be able to take the ad at face-value. In other words, if it says its the Verizon version, it probably is. If you're still worried, take a screenshot of the ad and buy the phone. If its the wrong version, you should get a full refund, and I'm confident Amazon would support you. PS I love my Trance, I've had it many years, have replaced it 3 times with the same phone and will use it as long as I can replace the ones I break/drop/submerge or otherwise abuse :)
867407
It appears that Amazon keeps cycling between unavailable and 1-2 weeks. That must be their way of internally "resetting" the clock for when the item will ship. I don't know of anyone else selling this phone unbranded.