So what did everyone do who didn't get a cord? I wrote a message to the supplier & found the reply confusing, and it didn't answer my question about the cord.
1034341
I didn't get one either. Since I ordered it through Amazon, I sent it back through Amazon and got my money back. This way Amazon will know to look into this company and possibly not sell their products any more.
1034342
From the statement I read that a cord did not come with the extra large pad? It sounds like the product when manufactured, did not have a cord. When product was shipped ny supplier (not manufacturer) they did not inspect the product for defects. {1} From whom did you order the product from? If it was thru Amazon then get them involved. [2] Was it thru Light Relief here is a link: http://www.lightrelief.com/request-custserv.html?src=affiliate&aid;=14626 The only problem is that it is a customer seervice center. A call may help if you ordered from them.
1034343
I got the cord. Just return the article. Ask for return and they will send you a return for mailing and send you a new one.Cub
1034344
I own the Light Relieft system, and purchased this accessory which plugs right into the base unit.. Works great for lower back pain, and you get the best heating when plugging the base unit into an electrical outlet. The batteries don't give you the amount of heat that you get when it is plugged into to an outlet. The smaller one, which comes with the base unit does fine with batteries... Hope this answers your question. Sounds as though you don't have the Light Relief base unit, if there is no wiring to the pad to connect to the base unit it is un useable.
1034345
contact Amazon customer service before the supplier - I have always found them to be responsive
1034346
I think the pad plugs into a power box that you buy separately. It is still unclear to me. They need to do a better job marketing it. I would still like to use it.
948910
No _ I don't believe so. I did not get a cord with it. It works great with a new battery vs what is sent with it. I will check it this evening to see if there is a place for as cord.
238122
I had similar issues myself. I just messed with the cord a whole and it started back working. This was a waste of my money.
2249101
I did not, i would contact the manufacture, and if you cant find their contact info an amazon, try asking amazon customer service.
674705
As amazon could not supply the item I requested, I do not know the answer to the question¡¡¡¡¡¡
1611940
It may be good to contact the manufacturer then. We received the stand (charger), the wand, and the cord for the outlet. The device lifts out up of the stand. Sorry it is troubling.
1998217
Goodluck!!! They never got back to me and my wire faulted so I can't use the monitor but because I bought it from Amazon they helped me out &#128522;
937632
I simply used the cord provided. If you need a different cord for outside the US, contact the seller and they may be able to assist.
1743558
Yes had same problem. Ordered Power cord and they sent wrong one. Then the company in * LaMarque TX* we got it from never returned our calls. Our son just uses it for decoration only. Frustrating to say the least. Sorry I couldn't help more.
429080
Yes. They actually forgot to send 2 of the cords but sent them immediately after I let them know :)
1314025
Sorry, I got mine with power cord and I'm very happy. You must contact Amazon.
1803037
Don't have an answer for this one, but consider exchanging it with the seller?
52257
are you all you need to do is call amazon he will take care of you have always taken care of me and they have been beyond perfect when it comes to this kind of stuff I could not remember if it came with a cord because they gave them as gifts but I assume that they too so like I said just call amazon and I guarantee you they will take care of it and take care of it very fast
1887652
Hey let me know if that other cord here on Amazon that was suggested doesn't work (it should) & then maybe we can work something out on mine as I'm using it right now. Good luck Demi.
387895
My best guess would be to contct the company, the cord should have been included in the box.
435259
If you purchased from Oodelay and are missing the cable, please contact us directly and we will get it resolved for you as well. - oodelay support
230767
I'm the purchaser, not the advertiser/seller, so I'm not sure why I also received the question (which I see has been answered). Unless there's a second one for sale, I guess you may be too late. :o)