Any advice on how to remove the old one? We are struggling to get it out of the tub...
1037717
The plug is held in place in the drain hole by the expanded rubber boot around the foot. Usually the aging plug shows hardened rubber that will crack eventually and the plug no longer works. I don't know what holds the plug in place that you refer to in your email. My gut feel is that lightly tapping some wedge, such as a screwdriver, between the donut washer and the plug top to loosen it. Theoretically nothing is holding the plug in place unless it was forced down thereby expanding the boot and that is all that holds it in place. Give it a tap and see what happens.
1037718
It should just screw out. Apply WD40 or Fluid Film to it and let sit for a couple of hours. Fluid Film is the best, works wonders. You can get it at a John Deere dealer or other tractor dealership.
1037719
There is a thread in the drain which I secures the plug. As I recall it is removed by rotating the plug counterclockwise. You might spray WD40 in the drain if its frozen or rusted in place
1037720
It is threaded and unscrews, just in case you don't have the new one in hand to see the threads.
514806
Personally, I think you would be better off using some silicone cement or 'RTV'. This stuff is very aggressive and expands rapidly and can be difficult to remove if you get it on you or the rest of the tub. Something like this maybe: Permatex 80050 Clear RTV Silicone Adhesive Sealant, 3 oz.
786885
No I've tried but I can't get the old one out. What ashame. I just bought new ones. Hope this helped.
741928
Okay hold the sides of the dermaroller where it detached at. Pull it down and out. Be very careful.
1139859
I called their customer service and they said the flow regulator that can be removed is the bright red piece, with a black o-ring in it, behind the shower head (where the big head connects to the arm). There was no white piece in front of it for me. It was difficult to remove. They suggested tweezers or a pen, but ultimately I used a sharp tool in my toolkit that gripped it well and popped it out. A large black rubber ring came out first which might have helped, and I put that back in afterwards, as well as a small metal thing that I didn't put back in. Good luck!
359719
I just take it out and wipe it off with a damp cloth. It comes right off. Nothing wants to stick to it. I love mine. Good luck.
1988183
Not too sure but if it is sticking it may have something either stuck in it or soap build-up or some thing similar....maybe running some draino through it or a strong vinegar/water solution in very hot water...if that doesn't work I think the stopper can be unscrewed out of the assembly....I can't remember for sure though....sorry I wasn't more help...good luck.
311990
There is a blue lever in the middle of the pole, pull it back. After you pull it back,take a hold of the pole and pull it out. The pole will become a lot longer and cleaning your tubs and showers should be much easier.
672931
Gary, you don't need any tool to remove it from de the main vacuum. Just watch how it is grabbed, and try to take it out with your hands. That's the only way to fix it.
590842
I was finding it impossible to unscrew the old filter, too. Then I tried putting the whole assembly in a bowl of hot water for a few minutes, and that did the trick! I also gently slid the edge of a thin spatula around the circle where the filter meets the housing, if that makes sense. Not sure if that did anything, but the warm bath definitely helped. I was thinking I'd have to trash it and replace the entire unit before I tried the hot water. Hope that helps.
1082087
I've tried everything to get mine to open. Like yours, it seems to "stuck solid." My solution is to buy some other model of shower filter.
649253
You may need more tape if you remove and try again. Once ours were up we never touch them because they are mainly for privacy and putting them up and down doubt the tape will hold at all. One of ours fell down just from steam in shower and we put new tape up to try again, seems to be holding.
1868846
You might try spraying with Pam and then work them apart. Or warm water and lots of soap. I've not had this problem, so am wishing you luck.
1754092
I have not had this problem. Try cleaning the surface of both the tub and the suction cups with a mild solution of Oxyclean. Best of luck.
1309144
Hold in the two buttons on the side and pull it out. It may take a little strength
772735
Hello Heidi; Look at the soap container, it has a blue sleeve on it. Above the blue sleeve is a white cap. Unscrew this white cap until it comes off. It might be a bit tight in the beginning so you might want to use something with grip to turn it without slipping. Do not jerk the cap off as the siphon is attached to it. Once open, fill the container with your soap/shampoo of choice and screw the cap back on tight enough so it won't leak but not so tight you will have difficulty unscrewing it the next time. Make sure that the siphon goes back where it belongs. Keep in mind that the soap is dispensed only from the front spray. I hope this helps :) Hello Heidi; Look at the soap container, it has a blue sleeve on it. Above the blue sleeve is a white cap. Unscrew this white cap until it comes off. It might be a bit tight in the beginning so you might want to use something with grip to turn it without slipping. Do not jerk the cap off as the siphon is attached to it. Once open, fill the container with your soap/shampoo of choice and screw the cap back on tight enough so it won't leak but not so tight you will have difficulty unscrewing it the next time. Make sure that the siphon goes back where it belongs. Keep in mind that the soap is... » Read More Hello Heidi; Look at the soap container, it has a blue sleeve on it. Above the blue sleeve is a white cap. Unscrew this white cap until it comes off. It might be a bit tight in the beginning so you might want to use something with grip to turn it without slipping. Do not jerk the cap off as the siphon is attached to it. Once open, fill the container with your soap/shampoo of choice and screw the cap back on tight enough so it won't leak but not so tight you will have difficulty unscrewing it the next time. Make sure that the siphon goes back where it belongs. Keep in mind that the soap is dispensed only from the front spray. I hope this helps :) « Show Less
1463345
It sounds like there's something wrong since you've been able to remove it but, as you say, "It's become harder and harder over time". I've not had a problem with mine. You may have already tried it but if not - maybe it would be easier to remove if the dirty water tank has been removed first. Good luck. Let Amazon how the customer service is if you have to contact them for repair. Thanks, Kay