It says this phone is new but the pictures show a cracked screen. If i buy the phone new which one am i gonna get.. ????
1070136
Jessica, Absolutely Do Not Buy this Phone! or any other phone on Amazon unless it is Brand New! & Directly from the Cell Phone company. I have gotten Ripped Off Big Time here! I bought this exact phone & it is said "Excellent - Condition Used" What I got was a an EXCELLENT FAKE/COUNTERFEIT/STOLEN/BROKEN Phone (Thinking I won't say anything)- I have no idea how Amazon or eBay Let's SoonerSoft Electronics sell phones here especially since SoonerSoft has a RipoffReport.com Report! & BBB.org which says exactly what I am saying & they advertise they buy broken phones & even The Boxes to misrepresent the sell to unsuspecting customers Like you & Me. I returned the phone back to SoonerSoft, because they told me to send it to them so they can fix it & Once they recieved it, They Refused to send me back to me. (Probably so I have no Proof & they cannot be Prosecuted) & They Kept the Phone & Did Not Refund Me no matter what- I told Amazon about this & They do not want to do anything about this. I have so many customers emailing me about this phone, I wish I could save every customer customer, If I can I Will! P.S. I want to add here Amazon is a Fantastic Company & 99% of the Time I got wonderfull deals on here - This was the only time I ever got Ripped off here. Thank you so much!
767838
I tried to download my I tune file for my music and other video. I had some problem, the seller asked mo to go the Apple store to check out. I was told my apple that this phone is previously owned. I bought fro Amazon as new. I dont know, if this is actually pre owned. Seller should tell it new or used. I bought it as new per the seller.
1767382
The one I bought from Brown Box Bonanza (Amazon) was new. The warranty is one year. You can go to the Samsung web site (Samsung.com) and read my review titled "Very good phone but misleading box contents and features". One other word of caution: although the phone is sold as "unlocked", it is locked to the AT&T; network. I fiddled with it for three days until I came about the right way to get an unlock code from AT&T.; I was lucky because I am an AT&T; customer and met some other of their requirements, otherwise I would have got stuck with a worthless paperweight.
1659401
My phone did, it will say in the details what it comes with. Hmmmmm I don't think my phone was refurbished though, if it was well it looked brand new
2138135
I ordered 3 phones. All came new in unopened boxes. I would check with the seller on the warranty issue.
1323919
Be careful though. These phones are manufactured by different countries. Some versions are better than others. If I were you, I'd run a little search first because the first one I had was a lot better than the one I own now
332172
For truly new phones, it most definitely will include the original accessories. If it is a certified refurb, something "like new", from a known retailer it MIGHT include the accessories. If it says a refurb from a dealer or ma/pa store chances are something may be missing. If ever in doubt, email (or use the preferred contact method) the seller and ask prior to purchasing. It's better to be safe than sorry when buying a "new" device or phone.
2270755
Yes, the phone is new with the plastic wrapping over the screens, Pretty sure it didn't have any minutes on it, but it did not come in the retail box.
1788226
Yea, the problem is not the phone itself its the dealer who advertising this phone as a brand new phone but its a used phone.They're not trust
1412427
I don't know yet because the phone came with damage,I'm waiting for a new one!!!
1653377
Hi, My build phone was an used one but like new and it does not come with original packeging.so i was aware about this.cheersJoaquim Tiago
1016585
I think mine was refurbished and the front screen had a noticeable crack. It worked fine so I didn't get another.
1604649
If the purchase truly is new, you should receive the original box and original charger. My phone was not new, it came in a Verizon phone box and with a cheap replacement charger (I ended up buying another charger)
564422
hi kristina if it was a new phone you need to send it back! but if its used that's all u get some times ..
1114647
Not a brand new phone. It's refurbished. I bought one and it crashed one week later. Tried to resolve something with the seller but to no avail. Trick is he's selling it as a new item and when I removed the battery cover it says refurbished.
296906
When I purchased this phone it was listed new in box. That was NOT the case. I had a problem with my phone charging that the retailer effectively resolved by sending me a functional replacement battery. At that time was when I learned it was a refurbished phone, which is why there is no warranty. Since my purchase the retailer has changed the listing to refurbished. I declined to give positive or negative feedback.
914080
It is not new!!! please, be carefull!!! the phone I bought had a samsung usb cable data and the screen was apparently refurbished