Hello! My pitcher is good, the problems were the cutter which were split, the new pitcher brings the cutter??
383885
I do not think so.!! you may be have the same problem that I do. But we can fix it and also have another option, when you blend just hold the pitcher while is blending and order the new bottom part which I'm going to order as well, they are chip but you also have to order the tool to change it.!! Hope I was helpfull.
786754
Always contact the seller for questions like that. You can email them at sales@grosche.ca, they are really nice and appreciate that you bought their product. I'm certain that they can help you, and get you a new ring for the pitcher.
727394
No. My pitcher was room temp and I poured boiling water in it for tea and the whole bottom cracked. Another one bites the dust.
1639081
I would contact manufacturer and explain problem. I have done this several times over the years with different itemsand often times a replacement is sent. Hope it works this time for you as this is a very handy tool!!!
1152674
it's plastic....put it can still break. . . as I found out this evening. sigh. I'm sure it'll be cheaper to just buy a whole new unit rather than replace the pitcher. I may decide to get a nutri ninja. I may just get nothing. #sadface
1954435
I discovered the pitcher was not faulty. I filled the pitcher and some water went into the handle. All is well and I love the brita pitcher. Thank you for your follow up.
2257477
It is ment to ungam the cutter blades. There is a place in the center of the bottom to insert it. Turn the wrench ether way and it should start again.
787295
I agree with woodworks46. The cost for a new pitcher is not that much compared to the filters since you to have to change the filters once a while in the future, but it worth it! Buy a new pitcher if you can afford it. Hope it helps.
1631078
If the water is not flowing down into the pitcher, the filter is clogged. If you mean that the filter is stuck to the top, you must turn the filter to remove it. You cannot pull the filter out. You must twist it out. If it is hard to twist it because it is wet, take a dry cloth and hold onto the blue filter and twist it out.
2198528
I have never had that problem but maybe just check that there is nothing in the ice compartment and that the pitcher is seated properly in the base.
1452782
OK so we solved the problem. We got angry and just pulled. The black round thing with the blade does come out if you just give it a tug or use a spoon to pry it up. Then you can simply remove the bottom part and rinse/wash it. Hope this helps anyone who is as frustrated as we were, but if you could still send the manual and recipe book that would be great. Thanks. -elizabeth
1891378
The sliding shaft broke??? Wow, that's almost inconceivable but contact the seller, they put a lifetime guarantee on their product. How did you manage to break that? Were you trying to juice a baseball?
2085401
Greetings: Everyone else seemed to respond correctly. Both need to replaced at the same time. Thank You, Lou Fishman
1661710
No. The coupler on the bottom of my pitcher between the glass bowl and the base motor unit is a metal piece that has several metal "spokes" (or fingers) that fit down onto the rubber extensions on the base motor rubber coupling. You will probably have to either obtain a new pitcher assembly that includes the blade unit or perhaps you can simply get a replacement just for the blade assembly alone. However, given that my blender is quite old, it is possible that your pitcher may have a different connecting piece.
821538
The pitcher and base are separate. The answer to your question is Yes, it becomes base & pitcher. Very handy.
1779574
Does the drive socket on the base look worn? If it isn't, then replacing it may not make a difference. Hard to say for sure. I replaced mine after it got worn from the kids repeatedly removing the pitcher before the motor had completely stopped spinning and rocking the pitcher while it was blending. The gear on the bottom of the pitcher didn't wear much but the drive socket got somewhat chewed up near its top. It seemed like the pitcher's gear wasn't fully engaging it and it was noisier than when we first got it. Replacing the drive socket fixed it for my blender.
1174117
You've probably blown out the cutting stick (the red bar). It comes out. Use a pen and stick it in the hole at the end (it's hollow) and pry it out;i t's easier to get at in the end near the handle. You should be able to rotate it 8 times before you have to replace it.