my 3 samsung snh-1010n keeps going on and offline all day.just started doing it about 3 days ago. try restalling but did not help
1033916
The 2 1010 round cams I have disconnect also, My problam is the 1010n cams now will not connect to internet wifi had to run lan line to each, the other 1011n cams I have work fine. You can try calling samsung support line . I called twice, first guy actually tried to help me . But the second guy was a waste of my time,, he just said the cam was bad and pretty much tough luck. Maybe they coukd help, sorry I wasn't able.
1722726
my only suggestion is: do a factory reset. it will erase all synchronized data and will start fresh. u will need to redownload apps that you use. if factory reaet doesn't fix your problem. then there is something wrong woth the tv
947687
Don't hurry in doing so. I'd write Samsung tech support first and see what they say.Perhaps have a talk with a local electrician too.
1039059
I have had mine for 2 days now, instead of hitting reset button to make it work, turn on tv's first before , example blue ray player, this will work without hitting reset button
531203
I do not have that problem, and have 3 Samsung TV's in house. I would suggest calling Samsung direct, or store from whom you purchased.
1997711
Did the answer work for you? I have the same phone and the same issue. It only started acting up when I moved to Saint Paul, MN from IN though. My internet also does not work away from wifi. Did you have that problem too?
915500
I haven't had that or any other issue w/my Samsung. Without additional information, I'm not comfortable advising you on any specific fixes. You could try Samsung's website and contact customer support.If you have a pwr supply issue, you may need to take it out to an electronics repair shop if your warranty is expired, or return it to Samsung if your warranty is still active. Sorry I couldn't be more specific. Good luck with resolving your issue.
1690618
The same thing happens to me. Make sure you have updated the firmware once connected to the internet. It still hangs up from time to time after I did this, but much less often. Now it just requires a reboot of the system.
539644
This particular model is not internet ready. I'm sure that Samsung has another model that would meet your needs, if amazon prime needs it. They're great TVs.
1550467
I'm late to the discussion, but we had the same problem with stuck pixels. (A small thin line that grew to a long, thicker line, starting exactly a week after we bought it.) Amazon is replacing the set, and the new set should be here by 4 PM today. I tried Samsung too. They sounded like they were going to be a lot slower/more annoying about the whole situation. Now we are nervous about the new set but optimistic. Evidentially, it's not a widespread problem. I'm holding off writing my review until I see if this set manages to keep working!
1004645
My unit did appear to stop functioning at one point. I just fully unplugged for a few days and re-plug in and all was good. Maybe try unplugging for a few hours. I just forgot about it after unplugging.
225330
well still no luck obtaining the 1017 firmware, again the TV IS connected to the internet via the usb dongle, but it gives me the error code 107, and i am stuck with the 1013 firmware. Anybody have any suggestions on obtaining the newer firmware? Samsung customer service says it doesnt esist! would appreciate any help.
489115
I would call 1-800-SAMSUNG with your model number.... They have helped me a few times.... there must be a way to reset to factory settings.
255115
I agree with Jessica.... I had mine lock up after a firmware down load and I had to sent if back to NJ for repairs. What a PIA. Also had problems with my Samsung TV right out of the box and off it went for repairs. NO MORE SAMSUNG PRODUCTS FOR ME! Check out LG or Sony instead
802186
Did you hold the n down as it was rebooting? If that didn't work, try the afn forum website, they should be able to help, good luck.
2003692
Well, I had the same problem. The technician came to my house and replaced the capacitors. The TV still has problem but the technician asked me for $ 95 for home visit and since it doesn't seem to be capacitor problem so Samsung will not cover it. Samsung customer service is very unfriendly and won't help with this.
368737
Ditto for us - ours was bought in '08 and was taking longer and longer to turn on. I had seen in an earlier blog that someone suggested calling Samsung because they got a bunch of bad capacitors from China (hard to believe, huh?) and that they'd authorize a one time repair because of that - so I called and sure enough they did just that. The repairman came and took all of 10 minutes to fix the problem (capacitors) and now it works great again. I love this TV and am happy that Samsung recognized the problem and would pay for a repair. So I would suggest calling Samsung first if this is happening - but if you have the extended warranty, it shouldn't be a problem anyway. Ditto for us - ours was bought in '08 and was taking longer and longer to turn on. I had seen in an earlier blog that someone suggested calling Samsung because they got a bunch of bad capacitors from China (hard to believe, huh?) and that they'd authorize a one time repair because of that - so I called and sure enough they did just that. The repairman came and took all of 10 minutes to fix the problem (capacitors) and now it works great again. I love this TV and am happy that Samsung recognized the problem and would pay for a repair. So I would suggest calling Samsung first if this is... » Read More Ditto for us - ours was bought in '08 and was taking longer and longer to turn on. I had seen in an earlier blog that someone suggested calling Samsung because they got a bunch of bad capacitors from China (hard to believe, huh?) and that they'd authorize a one time repair because of that - so I called and sure enough they did just that. The repairman came and took all of 10 minutes to fix the problem (capacitors) and now it works great again. I love this TV and am happy that Samsung recognized the problem and would pay for a repair. So I would suggest calling Samsung first if this is happening - but if you have the extended warranty, it shouldn't be a problem anyway. « Show Less