do you have brand new product in stock? I am concerned because one reviewer has received used product
1041638
there are brand new, but due to Indian company they do not have good finish and it look like used, or some searches, factory in India do not work in dust free environment.
1589788
No. I only have what was originally shipped. I would contact the manufacturer directly
1259163
No, your question came to me because I was "a person who has purchased this product in the past." Contact the seller!. I was just stating how my order came. I have nothing to do with the selling of this item!
2262799
Hi KAS!Thank you for your inquiry!All of our items are brand new from a manufacturer.AisteBisonOffice
1891002
Strange, it has changed between my original post and now. Creative is saying they were never in stock and it was an error. Something shipped to me (or at least UPS thinks it did). Will see if it turns out nothing ever really shipped and it was just a pre-printed tracking number.
277066
If you click the link immediately under the details that says "X new from..." or "X used from..." you can see a list of those sellers offering the product and in what condition. There is usually even a small description of what you'll be getting if it's a used product. The currently offered used one does have a pretty detailed description. Refurb (used) items will usually include everything unless otherwise stated, but it's a good idea to check the seller info to get an idea what is included in the box you will receive. Sometimes, annoyingly, the only time you can contact a seller is after you've ordered.
1377452
Hi, we are so sorry about that. What we can say is only that the item is new and fresh. Please look at the expiration date which can assure you that the item is new. Thank you.
1391962
I purchased mine new. The website does not say so you'll have to ask them directly.
841406
I sell those used or refurbished , Please read the comment on the item before you buy.
1890855
Yes. Mine was packaged properly. Contact the seller and notify them of this. You don't want a used product if you paid full price.
1150823
Hi, the one we have in stock is Used. Does not come with original packaging.
1324362
We are so sorry to hear you did not receive the product you ordered. I see that your review is more than a year old, but if you ever have this concern again in the future, please contact the seller so they may look into it.
1941961
I don't have an order from you - perhaps it was another company? We actually do not have any in-stock at the moment though. I apologize!
763605
It SHOULD be new unless specifically stated otherwise. However it is best to check with the particular vendor to be sure.
1850951
Thanks for your contact! I do have multiple machines in stock - so, I can send you some photos - but, they would only be an example of quality, not necessarily the exact unit you would receive. All these machines are in good used condition - no damage or defects - just minor signs of handling due to use/testing/shipping/etc. Please don't hesitate to get in contact with any further questions. Thanks!
165815
I haven't seen the "under review" item. I just see that it's out of stock. I got mine yesterday. No problems I can see.
1765200
Hello Andrea, Because the items we sell are used, our inventory is constantly evolving. If we do not have the item you are looking for at the moment, please check back as one may become available shortly!Thank You!