Is the volume control supposed to move? mine is locked into place
1039006
Mine did not move either. Also the left side did not make any sound at all. So I returned it.
1039007
If you are referring to the dials themselves on the volume control "brick", mine spin no problem. Though, if you are referring to the position of the volume control "brick" itself, it cannot be repositioned on the cord of the headset.
1039008
No, you just hold it to one side or the other. This will change your Windows volume setting, not the headphones themselves.
1721588
Yes and it stays there fine contray to one reviewer comments. Just turn the button to the wall position. It is also volume adjustable which helps this old goat.
459587
Not suppose to be there at all. It should be quiet. Unless the volume is maxed it shouldn't do this at all.
929112
Yes but i cant manipulate my volume controls with thr case on:( im returning it
620742
If you are talking about the drink button, mine does not move side to side. I do believe that sounds like a defective issue...:(
1916900
When pushed it will stay slightly depressed. Also there is a faint blue glow around the volume control when the unit is on.
649703
The volume is adjusted on the device you are using. There isn't a separate volume controller.
1654572
This happened to me as well. Somehow I think they manufactured the speaker to actually install buttons that don't do a darn thing. My speakers buttons don't do nothing as well its jus not yours. Hope I was at least of some help.
2177579
It's locked in place. Twist the green ring until it snaps out of the lock position, then it should move up and down for you :)
1458112
The volume on mine is adjustable to a quite reasonable low volume, however the volume control is tiny and imprecise.
451082
I plugged mine in and the sound works. I would say that yours has a defect. There is a button to push to adjust the volume of the sound. It is explained in the manual. You can check that incase it is just turned down. I doubt that this is the problem, as it is probably set at a default volume. Return for an exchange. I really like mine.
1996639
Sorry...I've never had a problem with my headset. Maybe gently tapping at the top to release it or try to use some tweezers. Wish I had a better answer. Best wishes.
731856
It took me a few tries to get mine to click/lock into place. If it really won't then it could be defective. Mine fell flat like that too until I was able to connect them properly.
922441
Hi Vanessa! The power button at the top has to be pushed a little harder but not really a big deal in my opinion. The volume buttons work fine. Hope this helps!
1484528
It may need to be tightened, there are screws on the side. Mine was actually missing but it has worked out ok. That is all the advise I can give you and you can walk into a music store to check it out before returning.
1285177
Maybe you didn't lock it at the proper position (there's only one spot on the handle where you can do this, you should hear and feel it click). Otherwise you should send it back
471019
I flipped mine around to test, and that section of the flap is soft enough where the buttons still work. If you still find that difficult, a sharp utility or exacto knife would cut a clean, small window for the volume buttons.