thermal carafe I had my coffee pot 2 years and love it. My problem is that I tried to clean the carafe and the black liner started to peel off. It is now unusable. Before I order a replacement, I was wondering if anyone else had this problem. I used baking soda because the pot started to have a burnt smell which effected the taste of the coffee. Has anyone had this problem? Any suggestions? thermal carafe I had my coffee pot 2 years and love it. My problem is that I tried to clean the carafe and the black liner started to peel off. It is now unusable. Before I order a replacement, I... » Read More thermal carafe I had my coffee pot 2 years and love it. My problem is that I tried to clean the carafe and the black liner started to peel off. It is now unusable. Before I order a replacement, I was wondering if anyone else had this problem. I used baking soda because the pot started to have a burnt smell which effected the taste of the coffee. Has anyone had this problem? Any suggestions? « Show Less
1058291
I've had my Cuisinart Thermal coffee maker for a over a year. Like all of you, I saw how the inside would get darker and darker over time. I used Dip-it Coffee pot cleaner and boiling water. Worked great. Vinegar works wonders on a good cleanup of the internal system. This is one of the best Coffee makers for the price.
1058292
We have had two carafes where the black handle part came apart from the stainless part WHILE pouring hot coffee! Hot coffee everywhere even our hardwood floors!! Severe burn potential too. Company has been made aware and does not seem in the least concerned. It has now happened with the second carafe that they sent us. Wants US to foot the $12 bill to return the carafe - Unbelievable!!
1058293
I have had mine for over a year with no problems. I clean the whole thing, including the carafe, by occasionally running white vinegar through it. I fill the reservoir with vinegar, put an empty coffee filter in the basket, and turn it on.
1058294
the black is simply baked on coffee. clean your carafe by filling it with hot water and 1 tablespoon of oxy clean. let it set for an hour or so then rinse thoroughly - you will be amazed at what comes out and how clean it gets!
1058295
Soak inside with hot tap water, a scoop of dishwasher detergent and, for added benefit, throw in some baking soda. The black innards of my stainless carafe come out sparkling clean every time. It's a miracle! We have had our Cuisinart DTC-975BKN coffeemaker for about ten years and use it two to three times daily. We like it so much that we have ordered another one for backup.
1058296
I have owned this coffeemaker for over a year now. There is some discoloration on the stainless steel, but I have been cleaning the thermal carafe pretty thoroughly with a good bottle brush every other pot or so. When I forget and leave coffee in the carafe for a couple of days, that staining/residue DOES get worse and I need a more thorough cleaning. The vinegar treatment for the inner works did do a nice job on the carfe as well. I love this coffeemaker!
1058297
Denture cleaner works wonders too. Add 4 or 5 tablets fill with water, let sit for several hours and clean with a bottle brush then rinse. You will be amazed at the black crud that comes out.
151665
I just got mine and last night my kitchen had a faint burning plastic odor. I turned the thing off. If the smell dose not go away in a few weeks I'll return the unit. I expect more from an $100 coffee pot. Its possible that other people haven't smelled it because they're in a building with air conditioning where the air is always being moved around.
363956
I have the same problem! It doesn't keep the coffee hot for long. I had another model stainless steel carafe also no hot plate that kept my coffee hot much much longer. Very disappointed in thst!
1608547
Do use more coffee grounds than suggested on the package. Also, if you still have your old coffee maker try that too. The newness of the coffee pot may also affect the taste.
425971
Hello, Sara. I have used my Bonavita fairly exclusively for the six months that I have had it, and the only time I noticed condensation anywhere was when it immersed the coffee pot in water; it took some time to drain it completely. They do warn against immersion; I forgot. After I cleared up that problem, it has been smooth sailing...Judging by my experience, it sounds as if your coffee-maker has a defect. Perhaps a crack somewhere? Hope you find an answer! Margaret Warren
363954
I agree. The thermal carafe is a major shortcoming; coffee is only lukewarm after one hour. Why is it that my $10 thermos from CVS keeps coffee HOT for 5 hours. One writer has the right idea: heat the carafe with very hot water before brewing. Had I known this I would not have bought this product --- the 2nd Cuisinart appliance I purchased that did not fulfill its promise (the other one being the fairly wretched waffle-maker.) No more Cuisinarts for me!
1611995
I have the glass lined thermal cafe, and I like the coffee very much. My son has the glass carafe, and wishes he had the thermal.
1165929
This thermal pot did not work the way it should. You have to keep restarting it throughout the brewing cycle and therefore it is not a convenience. However, I used to break coffee pots frequently and I now only hand wash them because they were breaking in the dishwasher. I no longer break coffee pots. Hope this helps
363958
The thermal carafe will not reliably keep the coffee hot for more than 2 hours. BUT, it never lasts more than 30 minutes in our house so it has never been an issue.
663305
1. Turn off and unplug the coffeemaker. Wait for the warming plate to completely cool before cleaning. 2. Combine warm water & a few drops of dish-washing liquid. Dip a clean, soft cloth or paper towl into the mixture & wipe the warming plate until the burned-on residue is gone. 3. Apply a small amount of vinegar to a cleaning sponge if the cleaning mixture does not remove the burned-on residue. Scrub gently to remove the residue. 4. Dampen a clean cloth or paper towel with water and wipe the warming plate. 5. Allow the warming plate to air dry completely, or dry it with a towel before turning the coffeemaker on. Good Luck! 1. Turn off and unplug the coffeemaker. Wait for the warming plate to completely cool before cleaning. 2. Combine warm water & a few drops of dish-washing liquid. Dip a clean, soft cloth or paper towl into the mixture & wipe the warming plate until the burned-on residue is gone. 3. Apply a small amount of vinegar to a cleaning sponge if the cleaning mixture does not remove the burned-on residue. Scrub gently to remove the residue. 4. Dampen a clean cloth or paper towel with water and wipe the warming plate. 5. Allow the warming plate to air dry completely, or dry it with a towel before... » Read More 1. Turn off and unplug the coffeemaker. Wait for the warming plate to completely cool before cleaning. 2. Combine warm water & a few drops of dish-washing liquid. Dip a clean, soft cloth or paper towl into the mixture & wipe the warming plate until the burned-on residue is gone. 3. Apply a small amount of vinegar to a cleaning sponge if the cleaning mixture does not remove the burned-on residue. Scrub gently to remove the residue. 4. Dampen a clean cloth or paper towel with water and wipe the warming plate. 5. Allow the warming plate to air dry completely, or dry it with a towel before turning the coffeemaker on. Good Luck! « Show Less
1585086
I always go to manufacturer websites and read user manuals before purchasing. It's a good thing I do because there are so many errors here. The thermal carafe do not have a heated plate. Please read your manual. The glass carafe does. It has three temp settings. Also, if you read the manual you will see it turns off after 2 hrs.
1865935
I have the glass carafe, and they easily develop cracks that you only see as soon as brewing starts!-I never brewed without water, and don't put it on the hot plate until it's cooled off.The replacement carafes (3) were Pricy from BV's Espresso Supply link, and appear to be defective/cracked/... BV rejects!
1424009
My husband does a medium grind with the coffee beans. I pour out the last 1/2 cup of coffee from the carafe as it is nothing but black sludge for lack of a better word. It settles to the bottom of the carafe soon after the full pot of coffee is brewed. To me it is bitter and unappealing.
2156955
Same thing happened to me. I could not find one and eventually had to dispose of the entire thing. You're better off buying them at the store and making sure replacement carafes are available. Sorry I could not be of any more help.
1782647
I'm sorry to hear that you had a problem with your carafe. I know they sell these parts on Mr Coffee.com. I would also write to customer service and let them know what happened. Maybe they'll replace it for free. Good luck!
715275
We pre-rinse the thermal pot with hot water just before making the coffee. The thermal pot keeps the coffee hot for as long as we want it. We did not want the coffee to sit on a heated base as we think that makes the coffee bitter. So if you have a thermal pot with no heating tray, I think you need to pre-rinse the pot with hot water.
400309
With respect, BJRohner's answer is incorrect. The carafe on this model IS a 12 cup thermos, and should keep the coffee hot for several hours. That's one of the benefits of this unit: it doesn't need a "burner" under the coffee, and can't produce horrible burnt coffee. If you've noticed a change in its performance since it was new the vacuum seal is probably broken, and the carafe should be replaced.