i bought this item in july 2013. i have some technical problems with 55mm lense. it is making some noise. whom should i contact for this?
1052207
Thanks for your question, Because more than 30 days have passed since you received this item, we are unable to assist with the technical problem you are experiencing. I'd recommend consulting your owner's manual and/or contacting the manufacturer to see if the problem in question is covered by the manufacturer's warranty. Most manufacturers list contact information on the product packaging. If you can't find the information there, you might want to try doing a web search to find their phone number or website. We hope to see you again soon.
2105492
I have not had this problem. I would suggest some cleaner. Perhaps the manufacturer can make a recommendation based on the exact materials used to make the lenses.
722034
If the lens doesn't retract all the way, slide a piece of paper in between the lens barrels. Try turning it on. This fixed mine tonight. I think the lens wasn't seated properly.Don't do this unless you are sure it's out of warranty.
167660
i finally sent it to the nikon repair center (look on their main website for information) along with a photocopy of my warranty card and they fixed it and returned it. i hope yours is still on warranty! otherwise i have no idea how much it would cost to fix it. i've lost the "fun" momentum anyway and no longer even enjoy it. a hundred dollars down the drain. good luck with yours.
682599
I agree with the prior answer. The Cine version should not click. Was the lens purchased through us? If so call our customer service department and we will look into this. 800-991-3350. Hope that helps.
1598105
Hi Chris,Is this lens new or used? Because as of today it's malfunctioning while zooming in-out
1378643
I would at least contact the vendor. If no help, then the joby people. Maybe there is a defect. Be sure to check your camera's fitting, maybe it's stripped.
1564043
I haven't had anything like that happen to mine. I was just looking at the lens and honestly I can't see what might fall off in the way of a thin, plastic circle or ring. If the camera is still operating properly then I'd say keep taking pictures. With hope the now-missing circle/ring hasn't left an opening where dust and dirt can get into the lens or the camera itself. Keep us posted.
33265
I don't remember seeing anything concerning a 6-year warranty, but I probably overlooked it - I often do that. I have not offered the lens for sale. In fact, I haven't even used it yet, so I don't know what it will do. OK?
447637
My Sigma 1.4 lens isn't focusing properly. Purchased it Oct.9th. Won't focus past 6 feet. I have to send it to Markam Ontario for repairs. And it will cost me for repairs. No warranty?????
240939
I've only had mine for about a month but no problem so far. I would definitely contact Olympus support. I had a question about the camera when I first received it and they could not have been any nicer. If that doesn't resolve the issue, I would then contact Amazon for an exchange.
1865429
Turn it off and back on. If there is dirt in the lens mechanism this will cause the error.
520950
I believe it is a MAJOR problem.I would go to either where bought or a camera store.
2157682
Not sure if I can help you. I have no such issues with my camera. Did you order the item used? It sounds like it is not functioning correctly.
932035
Tokina USA will not warranty products purchased through Amazon - I found this out when my lens failed and I sent it in for repair. Try BH Photo or Adorama instead.
1716465
I don't know since my lens works fine, I have not had to send it in for repair. Sorry, I can't help you.
1972160
I didn't know. The lens I brought was used and had fungus on the inside. You can always return the item if it doesn't work.