How is this shipped? I've heard it must be frozen...
1068163
These are shipped in a Styrofoam cooler with enough dry ice to ensure product arrives frozen within 2 days of shipping.
408760
I don't know if it won't freeze but I ordered mine in Jan and its been cold here. It arrived fine. You can ask the company. They're great about helping.
1350859
I don't know how it is shipped. I order it through Amazon, and I always get it very quickly. So I assumed it was always shipped by air. Sorry I can't be more help.
1489057
1) Yes, it does ship frozen in a styrofoam cooler with dry ice to keep it frozen up to 5 days. It is in cryovac packaging to protect freshness, taste and tenderness. 2) It is not cooked or prepared. There are easy-to-follow preparation instructions available on the label / packaging, along with a link to online recipes.
1889899
depending on the size you order, the chances of it freezing are not great, they pack it with alot of insulating packaging, but it won't be harmed by freezing as I have left my small one in the car by accident on extremely cold days and it was not affected by being frozen.
426074
It will solidify at room temp. It probably just got too warm while shipping.
1935998
If you can purchase an insulated box from them. I ordered mine when the weather was warmer and they were sent open to the air in a net bag. Worked fine then but I am afraid they would freeze now. It took about 5 days to receive.
325848
It is recommended by the manufacturer. If you order the item as a "fulfilled by Amazon" unfortunately the item will not be refrigerated while in-transit.
743587
When I shipped express I got it overnight. It was funny as it was cheaper to ship express then it was two day and it got there faster. Ice packs were still hard.
153732
Dear Valued Customer, To answer your questions: no, this product is not shipped in Ice and it will take 3-4 business days for delivery from our warehouse to the zip code provided. Thank you and have a great day. DrVita Customer Service
942114
Mine came packaged fine and still frozen, it did not weigh much- I really don't recall. It was enough for a large pan of paiea
1561583
I just ordered this in the summer. It arrived in an uninsulated box with no ice - and was simply a bag of pricey chocolate ooze. I'd say stock up in the winter or find a seller that ships with an ice pack.
480045
You need to store it in a cool dry place, not refrigerated. I,m sure it gets hot in the transport but unless you can get it local you would have to order. Fast delivery will hopefully prevent to much deteriorization.
1013385
Yes this is shipped with an ice and we ship priority, and not over the weekend
1656671
I put the inside packet tightly sealed inside a zip-close plastic bag; then in the tin it comes in [because I really like it]; then put the tin inside a 2nd zip-close bag; then put it in the freezer. I've kept it in virtually perfect condition for at least a year. Also have an unopened tin in the freezer for backup!
1869974
Hi Cinthia. We ship this product in a box with an ice pack in it. Could you please let us know where this supposed to be shipped to? Thank you for your inquiry. Please let us know if you have any more questions. Nutricelebrity.
1807281
I know there are products that maintain the temperature at a safe level, such as small filled pouches with dry ice. I think this is how most shippers will use when sending their products.