Has anyone bought one from Amazon.com? And can you return it to amazon.com if you find any defects?
1047794
I bought one in December. No 'clouds'. It did lose its video scan (collapsed into a single white line at top of screen) after about a month. It was fixed by in-home warranty service. Otherwise, it has been fine.
1139797
You may want to contact the vendor you purchased it from. It could be defective.
2081362
I didn't have that problem with mine. it was in perfect condition. Did you buy yours new or used?
760317
Amazon has always been good about returns, I would send it back as defective and get a new one.
260474
Depending on who you bought it from, the seller should have a return policy of some sort. The reputable sellers will cover shipping if the product is defective, though they're not technically obligated to do so. Have you contacted them to ask?
268873
Haven't had an issue with mine; however, I would hope that after only six months of use, amazon would take a return and get you a new one! Amazon!?!
1564411
If you bought from Amazon recently try to return it to them.. They said they would give me a full refund because a defect is considered their error. Holiday return period ends January 31.
852212
Sorry to hear that your machine isn't working. Amazon has a great return policy and I've never had any issues with them providing a refund for defective merchandise. I know that this item is large and not easily returnable, but give them a call.
1987268
If it is Amazon Prime you can return it in a certain amount of time...call the manufacturer...I had one for over 8 years in the Las Vegas desert before I had to replace it.
1103745
Contact the vendor right away. It should be listed under the Seller's information and tell them the problem. You might need to go under Your Account in order to contact the vendor. Also, there is a section on Amazon for Returns & Replacements. That might also be a good place where to start. Hope this helps. Sorry to hear about your issue. I have one and no problems. Love it.
181767
i had the same issues with them had to return mine not sure why Amazon does not remove these defective products from its website!
1312078
Please Donna do you know if it is possible I can return it for another one? I am not sure even where to return it.
1241717
I tried returning it through Amazon by selecting on the Return button, but it said I had to return it the day after clicking it. I waited too late to pick up an envelope to ship it back, so I just tossed it. I did not try communicating with Dealgadgets directly.
534683
I just ordered one , so I'll let ya know when I get it. Hopefully its just an open box return. Too bad you cant go look at them . The Amazon Warehouse is an affiliate of Amazon.com , so I assume they are reputable and you can return it if not satisfied.Bob
434052
Send it back it is defective. Mine was fine. Yours is not the way it should be.
617546
We would be happy to assist if this was purchased through us at World Tech Toys, we respond to all inquiries through amazon within 24 hours so please let us know or go ahead and request a return if you believe it to be defective. We can either arrange a replacement or get a return authorized.Thank you for your inquiry and hope to hear from you soon!
1910570
I heard you can return it for a refund.. minus the shipping charge, if any....... have you contacted the seller and asked them?