Is there a warranty on this sensor? If so, how long?
1059869
It's an OEM part so I am sure that there is a warranty but I don't know what it is.
559748
I did reset mine but I probably didn't need to. I also covered the sensor with a piece of tape.
245010
Some places like Costco or Pep Boys have the tool to program it. I went to costco and they replace and program it for $15 each sensor.
119652
I do not recall, however a friend of mine did have to replace a couple of sensors and they gave him the replacements immediately. Hope this helps.
597173
Make sure bits of paper arent clinging or stuck in a place such that they would prevent the sensor from sensing. If u are handy. take the cover off and make sure a wire hasnt come loose or anything gone awry. If so, fix it! But most likely ur unit needs to be replaced or repaired by a Service Tech. I'm assuming its out of warranty - if not contace Royal. I had a small problem when mine was new and the resolved it over the phone.
1487495
The two sensors that are on the far right of the unit might be crusted with deposits.I would fill the base full with 1/2 water and 1/2 vinegar (if it's real full it will cover thesensors) or you can chip it off but be careful about damaging the sensor).
975371
If nothing works , then it must be your sensor .. Call the 1-888-852-5340 or 1-508476-7829 and ask for replacement for damaged sensor.
2143023
yes you can leave the sensor in long term, i have had my sensor in for about 6 months.
2040123
Bob, Thank you for your interest in Goedekers. I'm not sure what you are asking by do the sensors go up after 2 years?
1068012
It should tell you on the instructions. On the back of the sensor part should be a dial than you can turn with a screwdriver and adjust it from 1 minute to 20 minutes
1903925
The upper temperature sensor broke down in about one year. I went back to NewAir asking for replacement part. They never replied after several email request. I gave up eventually.
1422723
I used the same brand. The sensors after about 10 years will begin to fail. After discussing the issue with tech reps from the manufacturer I replaced all of the detectors with the new replacement model and have had no problems.
1669557
Not sure of the warrantee but this wasn't my issue. I had a bad board that wasn't sending the infrared signal. You may want to check that before you buy.
457073
It appears there is something wrong with the sensor! I will be contacting the manufacturer since it has a warranty.
279456
I've had mine for 8 months -- it's been rained on, went through a winter, and now is sweltering in the heat of an Arizona summer and is still working. Perhaps you did get a bad sensor.
1509525
I agree with Jose. We also bought 3 and 1 was bad. Honeywell replaced it with one that works. Looks like the magic number is a 66% rate of good sensors. Hopefully Honeywell will improve their quality control. The units that function properly work very well.
79371
I tried to program it and could not. I took it to the dealer and they told me it was the wrong part. Amazon took it back, no problem there, but it cost almost $300 to replace one sensor. I don't know if I was scammed or not. Proceed with caution.