Someone reported a problem with the black cartridges not having a true black color anyone else experience this.Thanks!!
1045099
I have not noticed this if it is true. Probably depends on exactly what you want to print. For my needs, it's just fine.
1045100
I have now used 1 full black and started a 2nd and it all comes out as true black. If someone is having that problem it's most likely because they have their printer set wrong. If you try to print in black but the cartridge is empty or not installed correctly the printer tries to make the black using the color ink.
299596
Now the black cartridge doesn't go in at all. The other cartridges fit in. I have gotten frustrated and dismantled the printer. Thanks for replying.
1472879
I have not run across this problem yet, but I believe if you print in black you should still be able to print without replacing the color that has run out. Hope this helps.
573999
I have never experienced this problem and suggest you contact the seller. These cartridges have always proven very good and reliable for me as I am a repeat user.
1538174
I wish I had a solution for you but unfortunately I had to scrap my HP Officejet for the exact same issue. We tried changing all of the cartridges, including the black twice, just in case it was just a bad head and we even updated the software. After dealing with this ink-guzzling monster for over a year we junked it and got the Epson Workforce printer. We're having much better ink use with the new printer.
321905
I used 1 black ink just fine. My second black ink rejected it and refuses to print..... as did the 3rd cartridge. However at least I got 1 full cartridge use out of it before the rest were rejected. I even tried renaming my printer in the Control Panel Like hted suggested. Still wouldn't print anymore.
376850
Had the same problem. Be patient. Remove the cartridges and re-install the cartridges making sure to seat them fully.
298950
The best way I have done this is keep an empty cartridge in the color slot and a full black in the black slot.. Since it wont work with an empty slot. Black on Black may cause problems.
1287216
I have had problems with the black banding unless I print it as photo quality which ends up using more ink. So far two has exhibited this behaviour.
332534
Well, start with the fundamentals: Is the black cartridge in the correct slot where the black cartridge should go? If you put the old cartridge back in, does it work? Do you see the ink level show up when you query the device?
805604
Hi Angela,, what I did when that happen to me, was, I took all colors cartridges out, yes even my empties, an put them back in, an made sure they clicked in place, try it, it worked for me, then restart the printer.
1936026
I don't recall if I had any issues like that or not. I'm an IT guy/computer nerd anyway so if I did, I fixed it immediately. With that said, I would recommend turning your printer off and then back on. Even try some different things like putting old cartridges in when printer is on and then turn it off, pull cartridges out and replace the new cartridges just before turning the printer back on. Make sure that any tape that may have been on the bottom of the cartridges is also removed. You'd be surprised how many people forget that. One thing to look at also, if the problem persists, is to check the settings on the actual printer and look at the ink level. If the ink level is showing that everything is full, as it should be, then the printer is at least detecting things that far. Hope this little bit will help, if not feel free to post back. If you end up having to post back, let us k ow what you be tried, and the specific issue you're having. This way I, or someone else, can give more accurate advice to further troubleshoot the issue. :)
1730767
I called support one time when I had a question about changing an ink cartridge. Customer Service was very helpful, and answered my question. The printer continued to print until the black cartridge was empty. Then it asked if I wanted to print by combining other colors to make black, OR It was time to change the black. Then it walks you thru the change. It is amazing!
950082
I have only used the black cartridge to date. I am not qualified to rate the others
1433100
I don't about that but I do know that they did not preform for me. I only used the black cartridges a few times (5 or 6 maybe) and they were dry. I don't think it is a good buy unless they are doing something different now.
1602589
I have had trouble with the cartridges.....sometimes shortly after I replace, it says empty!! It is taking too many cartridges. My biggest complaint is the quality of the color.....poor. Wish I had bought the HP.
897020
They have worked so far. However, I did have an issue with the black ink cartridge. What is troubling, is that there is no way to contact the company. They seem to be the proverbial, fly by night outfit.