I have ordered this light and the company sent me a how to use email/Sadly I accidently deleted this/is there a special way to use this light?
1032040
It's best to use the light in a darker environment to see any stains. So do it in the evening and turn the lights out to get the best results and prepare yourself as it could be pretty shocking. :)
1164484
Colton, I know it is confusing. Geeez, I wanted a flashlight not a computer program. Actually, Jeff Hunt gave you the correct answer. I sent mine back and got a led light that does one thing...cast bright light!
1019094
When you order they should send an email asking. If they don't contact the vendor and let them know what you want. That's what I had to do. Enjoy!!
423851
I don't know, but the people at LightPortal are extremely helpful. Email them.
630771
Hello! I would be pleased to share with you the experience of communication with a lantern. Unfortunately, the company Amazon lied to me. I paid for a flashlight, but two months later they sent me three sets of children's glasses. I do not know how to understand it, can simply mockery. So, what shall I say nothing.Dennis Arzhaev, Khabarovsk.
2143630
im not sure why you are having that problem. I didnt have any problem with this product. Contact the Hitlight customer service directly, they are excellent about answering questions and getting back to your email!
1677621
Did you just buy it? If yes let the charge waste all the way and when it is done put it on charge if it charges it then the charge works but the light feature is defective. You can always contact the seller and request a replacement and if it was sold by amazon call them and tell them that you are disappointed and you want a new one with next day shipping at no charge and they will accept because it is their fault. If it is a 3rd party seller ask them to ship one at now charge to you and if they say no then threaten them with a 1 star rating. Good luck
515790
I also received a defective light. I ordered 3 because I really like the light and wanted to have spares. One of the lights also would not hold a charge. I returned the light throughout Amazon and asked for a replacement and actually got the replacement before I could mail the bad one back. Great service. Just go to your account and look at your orders. Then mark that you want to return or replace the light. The new light worked just like it should.
360947
I have the same problem. I bought the silver 500G (2/13/10) whose LED lights were totally different from the picture of product! then I googled this "new" one. nothing showed up excepted this discussion. Furthermore the official site has never showed this kinda model. What happened?! I got a fake one?
2230032
I wound up changing the whole fixture so I believe I just threw it away. I'm on vacation right now but I'll check when I get home. I do remember the company was difficult to deal with so don't purchase from them. I'll send you mine if I still have it and you can just cover the shipping.
1896756
Sorry, can't help you with that. I sent my work light back the day after I opened it.
265144
I believe they have another product to gradually awaken you with increasing light. You can check out their website. DONT DONT DONT use a timer, that voids the warranty and that is how I broke my light.
1175491
Sorry, I bought the light for someone else and I can't get an answer out of them. If it were any other business besides Amazon I'd tell you to buy it anyway and return it later if it doesn't work, but Amazon is a nightmare if you want to return anything. Good luck!
1088919
When my stick first shipped, it got broken in shipping. The customer service people were awesome and replaced it immediately. I would suggest you contact them about a replacement light. My experience was that they want to say yes!
2082718
Did you contact Lightinthebox? I order from them a lot and they have always come through with the part, or where I could get it. If you don't mind my asking, what part are you looking for?
2092976
sorry, but i can't locate the instructions for my own flashlight. All I can suggest is to contact the manufacturer. They most likely have a website or an 800 number.
1312177
Sorry didn't check email for a long time. My flash light would have light after only 2 hours of sun charging