I thought the one shown in this picture would be the one I recieved :( I don;t want one without the rubber handles, or one that won;t function or work
1031508
Although I am not the vendor of the one you purchased. But, the one I have for sale is fully functional and has foam rubber on the rolled handles, and rubber handles on the straps.It sounds like you need to return your item.
1031509
Hi Susan, I ordered and received the one shown in the picture. It has rubber on the rolled steel metal handles. If this isn't the item you ordered call customer service and/or the 800 number.
1197025
I expected the one pictured, but they sold the cheaper new version to me. Bait and switch rip off.
1112720
I bought this from Amazon a year or two ago and both the description and photo showed handles but it had none. So I returned.
558435
I have the same problem and I just called Bissell and they are sending me a new handle. We will see.
1175721
The one that I received from Amazon is not like in the photo. Mine has a small round knob on the extension. The knob at the elbow looks to be like the photo. I don't have any complaints about it.
155371
The one I received just recently has a different handle and the smaller 6" wheels than the one pictured. The handles are necked down in the middle instead of straight down as in Amazon's picture. The chute doesn't operate very smoothly, seems to bind a bit as it rotates; don't know if that may be part of ay redesign or not though.
652217
I am not sure..but the one I received--the handles are solid...and I love it...
836274
Sorry man, no idea what you are talking about- the one I received looks like the one in the picture.
27542
The one I have is longer than the one in the picture. It came with only one.
2118264
Not sure what the updated one looks like but I believe mine is the one pictured.
2138946
Came without handle, which was upsetting since it was advertised as on the picture with handle. Complained to Amazon with no success: Amazon was out of stock and replaCement would take 8 weeks... Ended up buying a wooden handle at a local hardware store. Modification works well. Advertised product is definitely misleading.
17121
That is the one I have. I don't know if it's the newer model, but I think that company offers different ones than the one pictured here.
444039
The one pictured would probably fit, but that is not the one I received. By the time I realized the mistake, it was too late to return it.
1721602
have you received it? i ordered one , and I am afraid it is the older style.. will they send me they current model?
898350
That's the handle I saw, purchased and received. As long as the design is the same I don't think it matters, Mr. Wiseguy. Guess it depends on the manufacturer. I love mine. Doing a pineapple-o-lantern for Halloween!
799451
i just received my order yesterday but have not opened the box because the model pictured on amazon is not the exact model they are shipping out. look at the handle bars, the seat, and the breaking mechanism. these are all different. seems like they are shipping out an older version of the same model. I contacted customer service and told them to change the picture yesterday but no change yet. they did reply quickly and told me i could return it as they do not have the model pictured. my first real bad experience with amazon, not cool.
1585935
I've only seen the one handle. But to answer your question, the same wooden handle as pictured in the ad.EDIT: I think I understand what you are asking. The pictures of the customized handle were added by a customer and not actually what is being sold. The un-customized handle that is in the ad picture (first picture) is the one that you will get.