My tablet has been turned on for an hour and still says Rca with a black back ground a flashing lights. Can I fix this? If not can I get a refund?
1072277
Take the tablet off look for reset button you need a paper clip or needle. Mine did the same haven't had any problems since. Good luck
48242
you need to reset it, on the bottom by the USB port is a small hole, take a small paperclip and push in hole. The tablet will reset, if it doesn't you need to contact Acer. I've had to do that to mine, then it works fine
1194419
No unfortunately you might have got a bad item or it doesn't support that tablet. It should be plug and play
1679446
Actually, you may want to contact coby about this problem. They can get you a new tablet that will be fixed. Good luck!
1036210
i believe u can go into ya settings and u should be able to reset tablet....or check youtube their the only ones ive seen w vids on this tablet. any other questions feel free.
869497
No problem! I'll try to do some more testing tonight, but so far I've only tried charging the tablet itself. The only way I was able to verify that it charged was to make note of the battery life before plugging it in, then check the numerical status after 20 minutes. During that time, my battery widget showed an increase from 94% to 97%. I'm not sure if the keyboard dock needs the full 2 A to set off the LED charging indicator (since that's what the OEM AC adapter ouputs) but I'll try it out tonight and report back. Either way, if you're interested in picking one of these up, I just got mine for $60 shipped from buy.com No problem! I'll try to do some more testing tonight, but so far I've only tried charging the tablet itself. The only way I was able to verify that it charged was to make note of the battery life before plugging it in, then check the numerical status after 20 minutes. During that time, my battery widget showed an increase from 94% to 97%. I'm not sure if the keyboard dock needs the full 2 A to set off the LED charging indicator (since that's what the OEM AC adapter ouputs) but I'll try it out tonight and report back. Either way, if you're interested in picking one of these up, I just got... » Read More No problem! I'll try to do some more testing tonight, but so far I've only tried charging the tablet itself. The only way I was able to verify that it charged was to make note of the battery life before plugging it in, then check the numerical status after 20 minutes. During that time, my battery widget showed an increase from 94% to 97%. I'm not sure if the keyboard dock needs the full 2 A to set off the LED charging indicator (since that's what the OEM AC adapter ouputs) but I'll try it out tonight and report back. Either way, if you're interested in picking one of these up, I just got mine for $60 shipped from buy.com « Show Less
1190833
Good news - bad news. Contact AAA Mart,whom I assume we're the "seller". Are if you have had it less than 30 days you can get a refund from Amazon. Check Amazons A-Z gurantee. If that is an option, take it. AAA Mart has replaced mine twice for the same reason, will not charge and I am afraid to operate the third. I hope you have better luck than I have had with this tablet I think Amazon.listing this brand and I have told them so, but....... good luck from a fellow sucker
1466291
I had the same problem. The power supply burned up. I got a new one and problem solved. I found if I don't keep the tablet plugged in all the time and let the battery the power supply should last a lot longer.
1417319
I haven't had this problem but maybe you can turn on the tablet and then plug it in?? Hope that works.
885815
I had the same problem. I have no idea what the answer is. I returned mine because the screen stopped working after less than a week. I really wanted to love this tablet.
260794
The problem is in the screen itself. The pixel row has an addressing defect. The only way to correct it is to replace the screen, which you are not likely to do. I would get a replacement tablet.
1956173
You may need to do a hard reset. There should be an access point in the bottom (usually pin hole sized). Keep in mind there are several version of the tablet so the re-set may be different on yours. I've had mine since September with no problems. Not a fast tablet and it can be buggy, but it was cheap and serves it's purpose.
1972657
my rca tablet rct6103w46 do not have a serial number on the back and I can't turn it on so how can I get the serial number
1249865
Check your charger cause it could be its not a strong enough cord for the surge and also turn your tablet completely off when charging. This to may help. And don't use another type of charger to charge your tablet cause it may widen the outlet.
1721628
Try the reset button on the back. These tablets are pretty terrible. All kinds of problems with ours. Good luck
454390
i am afraid i can't help you a whole lot. my tablet took a charge but didn't last long, and when it did you could not download any google android etc... the screen would go blank and also freeze up. needless to say i sent it back. but i also had a problem on the refund with the supplier. all in all it was a bad experience to say the least. if it were me in your position and your within the 30 day window of return i would do so. sorry about the lack of helpful info to figure out the thing , i just got tired of messing with it.
975980
Hi, I was able to speak with a tech at the number provided with the tablet. If you didn't get a number contact the seller through Amazon dispute process.