For a 90 days refurbished unit warranty, who should pay the shipping fee?
1059513
If it is within the warranty period then they should pay but possibly will not. Best thing is to take it to a local service center, if they have one. Smartpool is pretty disgusting as far as providing repair and spare parts are concerned. They make every spare outrageously expensive!
1059514
In my opinion if it's under warranty, they should but my guess is that they'll put it on the customer.
1059515
They should but don't hold your. Breath with this sham of a company and their poor products
1827333
Based on the $183 price, I would say refurbished. In my experience, if you have questions after purchase, the company that provides the 90 day warranty wont respond and neither will the redistribution company. It's kind of a coin toss.
225967
Yes. 1 year warranty. I was able to register mine. Refurb units only have a 90 day warranty.
474249
I got a warranty on a refurb surround system on ebay. Everything else I've has been new. Squaretrade is the best.
1218407
Absolutely correct! This pricing with the high shipping cost equals the average selling price for the device, but the seller is only liable for a refund of $1.72. Probably you must pay $0.44 to send to them for return and pay them the higher postage ($5.00) for the replacement card. They still win!
828079
It has a 3 year replacement warranty. I believe they replace it with a refurbished unit.
1401123
At this point, you'll need to contact their customer support. It will cost about $14 to ship it with tracking. If it's past your initial 90 days, it's a $25 service fee. If it's after the 1 year warranty, it will also cost parts. Mine has had to be serviced twice. It is no longer cost effective for me to have it repaired and it's still within it's one year warranty. It would now cost me what I paid for the tablet.My recommendation, return it for your money back and get a better quality tablet.
2004528
The unit i purchased was refurbished but works as new. There is/was no warranty included with mine but it is rare, if proper care is taken, a person ever needs to call upon issues.
258324
yes, I've asked twice and haven't gotten an answer. I've returned a recall unit. If I could get a clean one, I'd buy it. I think it's a very nice product. But, I for one, am not going to pay retail for a "fixer-upper". At a "refurb" price, I'd think about it, because units below ser 3114200 are exactly that - refurbs waiting to be refurbed. I'm going to wait another week to see if I get an answer, and then just get something else. Sigh.
1425702
It's refurbished, not sure about the warranty. I don't know what the original purchase date was.
1884621
I'm not certain, but I did see another review that mentioned a refurbished Mac. I would give them a ring at 1-877-WARRANTY and ask.
1427672
the warranty is pretty much useless though.. they require you to ship back the unit at your cost along with return shipping paid by you.. you're better off just buying a new one..
1784457
The machine comes with a standard Sony warranty of 90 days labor/parts for refurbished computers. This warranty is for the hardware.
1258612
It was. Turnaround time was about 2 weeks. Still not happy with having to pay for shipping the unit back. A small white slip in the package was the only indication that work was performed on the unit, but it didn't indicate if replaced parts were new or refurbished.
243067
Really? I called a few days ago and they are shipping me a new one for free. I just have to pay to ship mine back.
1904493
I had the same problem and I contacted LENOVO . They. Had me send the unit in to the service dept. they provided me with packaging ,paid for shipping and repaired the unit under warranty. The only thing was that I had to do some running around to ship. It was shipped to my home. All at NO CHARGE. It took about a week.
1554903
I would buy now and take advantage of lower price. If the unit is reconditioned, then the testing and warranty come into play. However, Amazon has given me good service on things like returned items, without any problems.