the hot steam didn`t work in the second time when i use it...Is there something wrong? Is that normal?
1038504
The hot steam does not work again. This is my second unit. I am returning the steamer and buying something else.
2089736
if no steam comes out...regardless of whether or not it makes a sound....it's defective. Call amazon customer service and have them send you a return label and a new item.
2051566
I don't think so. Mine continues to produce steam until the timer goes off. Sounds like a malfunction. I guess maybe make sure it's got enough water (seems obvious, I know). Other than that I'd call the company!
907886
Same thing happen to me. You can not use this machine in this conditions, you can burn your face. My steam machine is sitting in my basement. You need to call the company to see if they can replace the item or refund your money.
1438062
How long have you had it? If you are still inside the return window, that is what I suggest. I had two heating elements go out within about 6 hours of work. Returned it and got a Hakko. No regrets.
1319051
Hi, yes it has to be faulty, the only problem that I found with the one I returned is that the handle gets hot, but the steam was fine...
559556
Maybe not heavy duty enough for you, the unit only stays hot with steam for 10 minutes at a time. Then you have to refill it with water and wait 10 minutes for the unit to heat up again.
815186
I have not notified anyone yet but it is currently not working for some reason. It was great last Winter but I just took it out last week and cannot get it to steam at all
957514
My suggestion is that you check the seal on the lid and make sure that you are seating and locking the lid on properly. As far as the steam making a mess---you are probably not letting the pot cool down enough before you release the pressure. Please, read the book!
1566723
Mine died before warranty ended and I received a new one. I haven't had any problems since. There seems to be a problem, if you read many of the reviews, between it switching between hot and cold mist. Obviously, if you can, return it. Sorry can't be more helpful.
642785
Just reset the button to re-heat a 2nd time. But be careful. It gets really toast. ;)
175114
Yes, its fantastic. I use it allllllll the time, max setting low steam. You''l love it!!
1648973
Sounds like its clogged up. It might need to be descaled. Since I bought it I only use distilled water and haven't had any issues. I love this little steamer.
814969
That would be my guess as well. Had it happen only once and did let it heat a while before using. Think the excess water turned to steam and all was well. I love my steamer.
1304077
I got the same problem?? I don't even see steam for more then a few seconds???
1194672
Mine did not work, tried numerous outlets to no avail, just would not release any steam. Very disappointed.
1071666
Steam always comes out. I have never had to press the steam button. Are you cleaning the iron at the end of each use?