control button will not work
1046307
There are all kinds of issues with this product. First it doesn't work anything like advertised! Second, there is absolutely no support from Shark. Very disappointing!
1272556
Dear Sandeep, So sorry to hear that you are having an issue with the remote control. One thing that I'd like you to double check--there are four buttons near the top of the remote, labeled (Stereo, Cable/Sat,TV and CD). If any button other than the Stereo button has been pushed, many of the functions on the remote will not operate. See if pushing the Stereo button alleviates the issues you are having. If that does not solve the issue, let me know and we can look into warranty options for you. Did you purchase the unit from us? Regards, Eric Cohen World Wide Stereo
1930949
Is there a trouble shooting guide in the instruction book? I had to send mine back because the buttons broke.
1651872
If it used to, but doesn't, its probably broken and does it matter if on or off? If it never has, it is probably set up wrong. For apple, download free E version of "The Missing Manual" for your OS version (10.7 on) and worm your way to how to set up buttons, you can get all 5 to work
764020
have you tried resetting it? This happened to me and I pushed the reset button and it started working again. I cannot remember for sure where the reset button is exactly but I know it is in the instructions.
1252177
Connect it to both usb ports and then push the ps button in the middle. If that doesn't work then push the other two buttons. If that doesn't work then you have a faulty controller and you should send it back
860169
I'm sorry you had an issue with your buttons -- that is definitely unusual. If you are having any more problems, please contact support[at]mybasis[dot]com. Thanks!
1538097
press the button and hold it that way forabout 5 seconds or so. it will work! :-)
1363734
I had the same problem, replaced the control board and opener works as it should.
1376121
I could not find anyway to do what you want in the settings for the buttons.
1581068
I sent two back because I could not get the "set" button to set. Then I used a pen as answered here and it worked. The instructions ought to inlcude this info. Thank heavens we have friends out there to help. Thanks!
1999836
X-Mouse Button Control. I loaded it on my Windows 7 and it is working for non-gaming purposes. Thanks to Rawr for the advice.
14351
Try resetting you device, you can use a needle or paper clip to push the button, and that should work.
1260856
Only the middle button works, but can function with multi-press to start/pause, next, previous. The volume keys do not work.
394547
The controls are cheap. It's not supposed to do that. Mine works properly sometimes. But not all the time.
2236892
The keyboard will type, but the program to bind keys to other functions will not work at all.
695007
is it still in teach mode? Make sure button on bottom is not still in test.