How do I get the warranty honored since item no longer works?
1070416
I had to get the order number and/or confirmation number and call them and/or email them. In my case I just had to email them.
1011356
Contact the retailer they will make good on it. I had a problem with mine and they replaced it.
1340421
http://www.soulelectronics.com/They responded quickly and it seems like they will honor a repair or replacement.
1018712
Read the warranty and do what it says. You could Lso take it back to the store because it is so new still
2059012
Call the product support number, ask for brian woodruff and ask for a warranty replacement, as long as you email him the order information he will can get them sent
529736
just call them, they are a good company, they will send you a new one, I got mine at no charge. EE
844674
Mine stopped after 2 months. I didn't get the chance to try to get a replacement. Anyone know how I can go about this?
358058
I got one of these and in less than a year it no longer worked... I'd love to know how to replace it through a warranty.
646643
I would get in touch with the manufacturer or place where you ordered the item to see if the warranty is still valid. Not sure where I placed the paperwork from my tower.
2016625
this was asked in the wrong area, instead, click on the seller's name and ask them directly. more than likely they would send you a box to return yours and at the same time send a replacement or they may direct you to the manufacturer's website for them to honor the warranty and then they would likely send you a label that you'd put in a bubble envelope and return to them and they may also go ahead and send out a new one to you. I, myself, have gone through 3 but I think it has more to do with a failing laptop than the power supply and battery. Best of luck.
108747
Send it back to Amazon they should replace it for you. I believe it's a year warranty.
848618
Go to Classic Accessories website. There is info on how to apply the warranty in case of tear. It is very easy and if within the warranty period they will send you a replacement.
1626873
We would suggest contacting the manufacturer for technical support. Or if within the sellers policy you may be able to exchange the item.
926930
I forgot about the warranty period, might want to check the vendor. But I didn't count the warranty by the time of purchase. It looks to me like a "hit or miss" thing. If it works, everything will be rosy, if not ask for a refund. At least mine is still working after a year. Good luck!
1530357
First make sure you have a connection to the web. If you do and It does the same then I don't know what you can do yourself but you can do some other things. Contact the seller and tell them the problem. If you had this for too long a time then they may not do anything for you. If your past your guarantee time then I would just go to an electronic store. Be very polite and ask them If they can help you solve the problem. If they say a part needs to be replaced then It's up to you If you choose to repair It. Personally, I would toss It out. It may cost more to repair then what you paid for It. Life's lessons can sometimes be costly. Never buy a cheap gadget again. There's a reason why It's cheap. I didn't buy mine for myself but for a relative. I told him over and over to not buy It but he did and It broke. Better to save your money and buy a better one with a better brand and a good warrantee. Other then that.... Good luck!
701991
The vendor I bought from offered the warranty, so you should contact the vendor to verify.
125011
I would think you should have received a warranty card with the product. If not I would lppk up their 1-800 number online and give customer service a call.