What year was this heater made? The picture is a green heater and the new ones are black. Are you selling and older model Heater?
1052602
I will check my owners manual and let you know. I have had it now for one year. The one i have looks a little bit bigger than in this photo. Please standby until later tonight or tomorrow if that is ok
1052603
I checked and it is black with some gray in front. I can sen you photos if needed.
611715
Loren, Good morning. The picture is a generic one and shows the heater with an optional thermostat. If you desire said thermostat, please order the DTKSP (DTK-SP). Please let us know if you have any additional questions or if we can assist you further. Thanks, Jeff Cousins Operations Manager
417369
Well Ms. Linda C. I dont know what to tell you because I have been using my heater for three years now and I dont have the slightest problem with it. My heater works very well for me. B.K.Delley
1205053
The PCB on the ram I received is green. Not sure if I got an older Model. Yes, new Models should ship with Black PCB.
750936
We have not heard that advice. I will say that our heater doesn't do the job of our previous one which we had for several years. We have had the current heater for six years and have never done anything with it since it was installed.
1921622
This is my review I posted on these heaters....you will probably need an new transformer/ignitor part #75-025-0100...see my review below I purchased the smaller PT-55-SS Pro Temp Sun Stream version new and within 6 months it needed a new transformer which costs $75 w/shipping and are on a 6 month back order so I purchased another one called a Heat Hog which is the same as the Sun Stream and after running about 3 tanks of kerosene through this one it also had the transformer go out so I waited for my back order transformer to get here and when it did I installed it and once again within 3 months that one failed also...I followed all the instructions which include letting the heater go through its "cool down cycle" when turning it off and before restarting and they still burned out. My old Knipco heater lasted 15+ years with very little maintenance I should have never replaced it with these overpriced throw away models from Pinnacle. No use trying to argue your case with Pinnacle customer service since no matter what it cannot be their fault you must not have been using the heater properly.
1598485
Don't know. But I'm sure you can google it. It is a fantastic heater. Exceptional.
591069
YES it is an original SP-1000 Breckwell called the BIG E Home Heater. Would you like to buy one?
1109728
The picture is "not" the actual heater that I got when I ordered it. It is not glass, it's made of a much heavier solid material, with a heat on and off light in the middle of it. I was shipped the "pro" version of this heater. :) I love it!! Great price for a great heater!
996361
Sorry, I dont have this heater. Yes, I did place the order, however not for my use.
1174103
GO to www.usaprocom.com OR call 1-866-573-0674 My manual that come with the heater has parts in it. BOB
1985119
That's a great question! I was faced with that for years because I am a constant consumer of this heater. I found out, or I "think" that it's basically the same heater and a company just slaps their logo on it. I could be wrong....but I've had many of these heaters, with many different "company names" but it's always been the same heater. So I think that what you see in the pic, is what you will get.
1529400
Great question, which I failed to ask. What I received when I ordered this unit was the green unit pictured here. The other photos of the darker unit were not this product.
1715177
the older units had a black control knob. The new model has a red knob but lights the same as the older model. everything connects at the same position as the old.
2244821
I have not had a problem with mine but definitely call the company and explain to them what has happened. Be firm but not rude in letting them know that you are not satisfied with the performance of the heater. I am sure they will do something to rectify the problem. Good luck.
1084394
I just spoke to Atwood Tech Support. This is their part number 96163 for that model GCH6A-10E. They were not aware of a 220V version, which was listed in the specs on Amazon while searching for GCH6A-10E--which is listed for slightly less money. I believe that other heater was listed in error. Unfortunately, while I prefer to order from Amazon, their pricing is too high on these.
1996710
I had a heater like yours and it did not run it. I was so disappointed with the unit, I sent it back and received a refund. BTW, it's made in China.