Can someone tell me what comes with this...cover, steps? Has anyone had trouble with the heating unit?
1044243
Nope no trouble with the heating unit! Had mine for two years in Oklahoma and we get some COLD winters. Had inches of snow on the cover and it kept on going just fine! As far as to what comes with this i'd honestly look all around the internet if you know what I mean. I THINK the one here is the base model and it'd come with the cover, basic lighting with changeable lenses to change the color, and probably not steps as I think thats an extra. If you order on other sites like wayfair or walmart you can find it with an ozonator, LED lighting (LOVE mine), the steps, and an extra filter. I HIGHLY recommend getting one with the ozonator. Helps keep it a lot more sanitary with less chemicals.
428113
I have the rug buddy and the feet for my couch are on it and I have not had any problems with the heater. You are supposed to have the rug mat on floor and then the rug buddy heater and then your carpet so there are a couple layers for protecting the heater coils.
715592
I have not had any problems in the 6 months I have had this unit. The unit comes with a parts list, so I would think you could order what you need from the manufacturer should the need arise.
1622898
I've never used a cover. I place the heaters directly under the dog beds, no problems.
1906906
Hi, Haven't had ours for long enough to have any problems. However, knowing what little I know about electrical heating elements, if it's making noise that's probably not a good sign. Would take the time to send it in either for repair or replacement. These aren't complicated devices, but the potential for fire is always lurking the background. Don't want to overkill, but wouldn't take any chances... Jay Miller
1351728
Yes. We have 2 units that the heating element went out. You might be better to shop around some more.
904335
Ive covered mine with a cover I bought for like 20 dollars on amazon. Obviously wait till its completely cool before covering it. The Covers helped so far !
1997262
They are out of business, I believe. Since the motor of unit I bought burned after 6 uses, I trashed it but I may still have the cover. if you need it, please send a money order for $14 to cover the unit and shipping costs. A. J. Attar 3400 Swift drive Raleigh, NC 27606
2207736
The heating element is in the base. I usually allow the unit to cool a bit after using it but the hose is quite thick and remember... you're dealing with hot oil if you don't let it cool! I have had no issues with this unit and recommend it.
1693781
My unit is almost three years old, but I haven't had that problem. You can purchase replacement parts on Old Smokey's website and in several places they encourage you to call them so that they can help diagnose what's wrong. My guess is it's either the heating element or the control. Both are $23 (each) for replacement parts.
1085316
the fan comes with the unit . the unit will heat with out the fan.this is a great unit if you decide to buy i think you will be very happy with it.
2030840
You will have to take the cover off to get to them.Most of them are in the back held in with screws.Usually have 3 elements and if one is bad the others will not last long ,so I replace them all. I have did this with 2 of the three I've got and the oldest one is 3 yrs.old.They both were not getting as hot as they should like yours seems to be doing.
2261197
NO. My water heater did not come with a cover. The seller must be the one to determine whether or not it comes with a cover.
2083787
Be careful of cheap covers. The ones B&N; sells are much better quality than some of these companies just trying to make a buck off a new item. Spend a few bucks more and you won't have to replace it in a few months
85529
There is a manufacturer's warranty if professionally installed. The installer has to provide their business information and you should keep a copy of their installation invoice for your records. If you install yourself, you can save $500 (my install fee, removal of old system that was different brand/configuration, re-plumbing, set up, etc.) but you should not count on warranty help if you screw up something. Spend $500 and know you got it backed by warranty or risk your cost for the heater... was easy call for me. Don't remember the length of warranty, would have to look it up and I've filed those papers...
1509795
What I did was go to a CW Store. I talked to the salesman there and gave him my Make and Model of AC Unit. The Salesman assured me his cover would fit my unit, and tried to sell an identical cover his from store at a higher price. I had no problem installing my cover. Denny
1476209
This came as a package unit, yes. It also had wiring diagrams to follow so that the step will extend and retract as advertised. Mine is still working great with no problems. Great step.