Mine stopped working. It is vaccuuming out the air, but won't shift to "hands-free" nevermind actually sealing. Is it fixable or should I toss it?
1071923
There is/was a tab sticking down from the top lid that fits into a hole on the left side. Ours broke off, we found a piece of plastic to put in the hole and them hold down the lid VERY firmly to make it work again.
1071924
It isn't fixable, toss it. This has happened to me with the numerous seal a meals I have purchased. It always seems to happen a little over a year after purchase, just beyond the warranty! But for the price I always buy this brand as I have tried others and they are even worse!
1071925
Does it seal the bottom of the bag (if you are using a roll) or will in seal an empty bag? If it won't toss it if it is over a year old(See answer from Kelley). Otherwise, it may be operator error.
1071926
Toss it, mine did the same thing as soon as I got it. HUGE waste of money. Got to Target and but the cheap rechargable bags. Its half the price, take up less space and is much easier to use...
1071927
If it's a year or less old, I"d call them and see if you can get a refund or low cost replacement. I would call them regardless. I had the same happen to my old one (which was 5 years old). I tossed that and purchased a new one (this is the new one and actually works great).
473254
To fix mine I just had to smack it against my hand (without the brush head on) on all four sides a few times. I think something may have been pressed against the sensor and causing it to stay on.
1633189
Haven't encountered this problem. Our vacuum is working just fine. Might want to try cust. support.
1285175
I find that only happens when I pull the vacuum back and bump it with my knee, so I just try to be mindful not to tap it and I don't have issues. If that doesn't help, perhaps the button that holds it in place is worn and you need a replacement handle, I can't imagine it being very expensive. It may be free if your vacuum is still covered on warranty.
1137412
I found out that there are multiple items within the vacuum that need to be cleaned once a month (depending how often you use it). Make sure you are cleaning the container out so the hose doesn't get clogged. There is also a filter that needs to be cleaned and that is what I found out I needed to clean in order to get mine to start working again. Otherwise, I would take it to an Oreck shop and see what they can do. I bought mine the same time that you did.
2229410
I'm thinking you pulled it out way past the red mark on the cord and broke it. I did that to my vacuum cord, I had to put a pinch clothes pin on that. Sorry.
46904
Never had this happen. My original finally just deteriorated after 12 years and I had to replace. Maybe wrap it in duct tape?
1234391
The top spins off the base. If it has been awhile it is probably stuck on the sealing surface of the base...good luck
301984
I would try cleaning it by wiping it and even using a can of air on it to make sure nothing is stick inside. If that doesn't work, I would contact costumer service at Logitech and see what they say. If it's a common problem, they should be able to give you better advice on it.
1880478
Dyson has replaced my battery and various electronic parts 3 times now. And right now it still doesn't work. So I don't know what is happening with yours. They thought mine was a charging problem but it really isn't. It works just fine now as long as it has a good suction on the floor. Customer service is great. The product is great when it works. But it is an inherently flawed product.
1976744
Same thing happened to mine . . . took it apart and let it air out -- no success! I think there's a flaw in the design because it should be waterproof or not able to get water in it all . . . this thing is terrible!
1057885
I purchased my Dust Buster hand vac about a year ago and now it will not hold a charge. I am looking into Manufacturer warranty (2 years) to see if they will fix/replace vacuum.
1025249
When I rinse mine with water and dry it for 24 hours it has really good suction.... That doesn't sound right. Maybe you could try a new filter to rule that out, but to me it sounds like a problem with something else in the vacuum.
2061028
That happened to me a couple of times. I found that if you simply press down lightly on the front when you press start it'll create that vacuum seal.
291452
Send it back. They should replace it. I have had mine for more then a year and it stays closed.Henry
705533
When I got mine I opened it slowly and carefully and could hear the vacuum seal break. So it was sealed and I didn't have a issue using it.
1024152
I've had my vacuum for about a year now. I bought the 1st vacuum like this one 2yrs ago and returned it while under warranty because the brush unit stopped spinning even though the vacuum was still sucking air. I purchase a 2nd one after that and here I am a year after that and again this vacuum has stopped working. Same problem. Is there an easy fix? I see that the belts are available through Amazon, but I don't want to order this part unless this will absolutely fix the problem. I actually like this vacuum and am disappointed that it stopped working. Any advice?