Is the sealer valve supposed to just be loose or should it lock in place? Steam constantly comes out from there when cooking. What is wrong?
1065544
I have no clue. My purchase was a used product - which I didn't catch. It came with no instruction manual & didn't look fit for a garage sale. I wish you luck. Mine has been once by my husband because I am scared of it.
1492135
No, sounds like something isn't in tight. I've never had a problem with any of mine leaking. Give the company a call
355271
It should definitely not leak from there. Remove the lid and close it again to make sure it is sealed tightly. Only the steam shod be coming from the pressure piece at the top. If it continues it may be faulty and you should return it. Pressure cookers last for a several years. So I would double check that. Hopes this helps.
11305
I haven't had any problems with my Steamboy leaking, I've been using for a month now. I noticed that two black seals are supposed to be on the cap (extras were included attached to the instruction manual.) I would check to see if they are on and the cap is screwed on tightly. Sounds like you both got a defective product and I would return them.
957516
Is your ring under the lid, clean/debris free? Is your heating element/flame under the pot hot enough? I crank the heat up as high as it can go and slightly massage the locked handle (there should be a little slop with the two handle halves upper and lower sliding past each other maybe an 1/8" and inch). If you do that you can see the little orange pin in the handle locks it from opening under pressure start shaking around until the pressure building finally causes it to pop up. If its just spitting tons of water you are not using enough heat to get it to seal. You will get enough steam to condense around the valves and rim to spurt out though. So crank up the heat, massage the handle with the handle switched to lock when the orange pin starts to jump around, AFTER the pin completely pops up and you have a true seal, THEN turn the heat down. That's all I got.
589234
My container locks but not tight. There is a steam release vent on top if you do not want the steam to come out the side of the container. Steam should come out the side if the vent on the top is closed if it didn't you would create pressurized vessel and it could cause injury. I wait a few minutes after sterilizing my bottles to remove it from the microwave so it isn't steaming hot.
470972
I always place the setting to "II" and start timing when the opposite safety valve pops up AND a small stream of steam begins escaping through the adjustable valve (a very small amount of dripping from condensation will appear around the seam of the handle.) Turn the heat down to low to low/medium at that time and watch out for overpressurization, evidenced by a buldging appearance of the silicone rubber sealing ring through the lid "window". If this occurs, just keep turning temperature down.
2001836
Mine is somewhat loose, but I think that might be part of the design to let some of the steam out. It really works great.
2073485
Mine became loose, as well. I carefully removed the gasket, then placed a rubber band on the lid. Lastly, I carefully placed the original gasket on top of the rubber band. It now has a tighter fit than when I first purchased it.
2216197
I have a same problem. If, still under warranty, exchange an other one. Made in China won't last. I have to modify a different steam cooker.
1328718
Look at other slow cookers, not many have what you'd call a tight-fitting lid. It's usually just a thin glass lid that can rattle a bit when cooking on Highl. I have an earlier HB Stay or Go non-programmable model with a hole, no probe, no problems. There's no stream of steam that escapes, nothing seems to come out of it, even cooking on High.
817695
Yes, I've had two of these steamer's over the years and the same problem exists - they redesign the unit once in awhile but they do not correct this problem. Best advice: turn the machine upside down, look again at the direction for securing, and gently work it until it goes in the right groove.
905300
On this crock pot my husband got me, there is a tiny hole on the top that lets excess steam out but to be honest i have never seen the steam come out.
395866
Weird. Is the hot water valve all the way open after installation? Do you have good pressure with cold water? If not is something under the sink pinching the hose? Never heard of anything like this. BTW I'm just a consumer not a plumber.
1046930
not sealing to allow the water to build up steam to force all the water to flow though the center tube. check the gasket on the upper pot where the filter is. hold the bottom securely while using the upper pot to tighten.
47756
The lid on my cooker fits on the cooker so that steam does not escape.However, I can move the lid slightly backwards and forwards. The lid always stays over the ceramic bowl. In other words, there is never a gap between the lid and the ceramic bowl for steam to come out of.Maybe this can help you determine whether there is a manufacturing defect.
957514
My suggestion is that you check the seal on the lid and make sure that you are seating and locking the lid on properly. As far as the steam making a mess---you are probably not letting the pot cool down enough before you release the pressure. Please, read the book!