Okay, so I just received my AC unit; installed it and turned it on. It worked great for all of 5 minutes and died. It won't even turn on. Short of just letting it fall out the window into the alley; can anyone suggest any troubleshooting tips or am I basically SOL? Thanks in advance! Okay, so I just received my AC unit; installed it and turned it on. It worked great for all of 5 minutes and died. It won't even turn on. Short of just letting it fall out the window into the... » Read More Okay, so I just received my AC unit; installed it and turned it on. It worked great for all of 5 minutes and died. It won't even turn on. Short of just letting it fall out the window into the alley; can anyone suggest any troubleshooting tips or am I basically SOL? Thanks in advance! « Show Less
731235
it sounds as if something tripped the reset button on the plug end of the power cord. See page 3 of the manual. page 3 also says to be sure the AC sits upright for an hour before running it. If it had been stored on its side, put into the wall and immediately turned on this could cause a temporary overload that would trip that switch. If the switch seems ok, check house fuses going to that line. read page 12 and if nothing there helps try calling the manufacturer.
213461
Sorry you are having trouble with this. We just plugged ours in and it has worked for about 6 months now. Maybe its not compatible with your computer? Maybe you could try it out on a different computer and see what happens. If it doesn't work then, I'd send it back. Sorry if this wasn't much help, I wish you the best.
1944799
Check for a warranty, if you would be organized enough to claim on it. FWIW, we had extremely good service out of the ones we bought years and years ago. Not sure if manufacturing has changed. My child was a toddler when we bought them, and he's almost out of the teen years old now. A few times through all those years, we've noticed a few bugs and unplugged it and plugged it in and it's started working again; or plugged it in for a couple of weeks in a different area of this house when I started seeing a few bugs in far flung areas. (My limit is 3 bugs before I react.) We JUST ordered a replacement for one unit. I started seeing a few bugs this Summer. The lights on the unit were not acting as they had in the past. (There's a pattern to the lights if you watch it.) This time, unplugging it did not reset it -- not sure if it finally failed or if that unit got hit by lightning. This time, the electronics guy here said it had really failed. Of course, with any electronics, no telling if the newer made units are manufactured elsewhere or with different components. So I can't predict quality of the newer units. It's worth a try imo because two of these units have kept my large house bug-free (other than spiders in the ceiling and ants coming in the back door), never sprayed any insecticides, for... 16 - 18 yrs? I hope the new units give as good service! (Said engineer is going to open the failed unit up and see if it's simply a capacitor or something repairable when he gets time. Just curiosity. The schematics are available online now if you search for the patent. But we just went ahead and bought a new unit. )
1855072
It's probably not dead. Reset unit and it will come to life. Mine did this frequently. Give it a try.
2160146
I haven't had a problem with mine at all. I would probably do what another person suggested. Unplug it for awhile, and then try it again. Sorry I can't be more help.
56134
The same thing happened to me. I think the computer shorted out. I ended up returning the item. Make sure you put the batteries in correctly and then turn it on and off two or three times. That worked for me but it crapped out about three days later.
543749
I hope this is the issue I'm having. I've already had the technician out last week to replace the main board for this problem. The remote seemed to have worked for 5 minutes, like you said, and literally as he was leaving my driveway I tried to change the source and the remote didn't work again! I was so frustrated, and thanks to you I will be geared up with this information so perhaps he can fix it this time!
971578
The unit I received never worked. Tech support never got it to work either. I have returned the unit. Sorry, I cannot be of help.
46697
I left my Neuron plugged in to recharge the battery overnight to see if it will power my mower again just to make sure and it started again after I press the start button. So I don't know why it did not start yesterday. I thought it had died. I am so confuse right now. My be the connection between the battery and the mower was loose. I will try to do some mowing just to make sure that it will run OK. Sorry for all the trouble.
509070
Your basic questions have been ably answered by others, but I have to agree that I would not recommend this product. For me, it starts out great but drops out after just a little while. The only way I've been able to recover it is to power cycle. Unfortunately, there is insufficient documentation supplied with the unit to know whether I did something wrong during setup or if it's just bad.
2025078
Sorry to hear that ours were and have been great! I would call ac people to confirm fit with your unit.
2098221
That happened to me after a few months of use. I called wild game innovations and I explained to them that it wouldn't power on and they asked I send it in to them. Promptly after I sent it into them they sent me a brand new one. To this day the new one they sent me works perfectly!
1146406
Doesn't make sense to me. Probably your AC circuit is dead. You're reading "No AC" from auxilary battery power. Did not have that problem at all. My installation (replace Rain Bird) went seamlessly. Good luck.
2161484
This is one of those duh questions, but we've all done it. Did you flip the power switch on? If so and it's not working, you may have gotten a defective unit.
1909982
Hi Russ, Try removing the battery completely, holding the power button down for about 15 seconds and then plugging the AC Adapter back in. If you're still not getting any power, contact our service team for additional support. http://us.acer.com/ac/en/US/content/service-contact
681845
Thank. I just returned mine to Amazon as well. I ordered another unit from another retailer (Amazon was out of stock) and am hoping for a better unit.
1880580
The co said it was defective, I have a third one now, I'm afraid to take it out of the box.The first one stopped working after2 months, the second one I turned on once and it wouldn't shut off.I unplugged it but it never worked so they sent the 3rd one. They didn't ask me to send the others back, so I feel they don't know either. The only suggestion they came up with is "don't plug into a surge protector strip". I wish I could help, other than contact the company, not who you bought it from. Good luck