Did anyones else Machine break? Two times of using it, and now its totally broke. The red weaver thing broke, and now the whole machine is toast.
1061443
Yes mine broke the first time I used it. The little knob that you push to reverse went flying across the living room never to be found {probably accidentally vacuumed it up}. This thing was a piece of junk and I got my money back right away. I would steer clear of this product if you are a potential buyer...even for light use it does no better than a flimsy handheld unit. Spend a little more and get a REAL sewing machine.
666615
I am sorry to say that the same thing happened to me and I could find no info on replacement parts. I ended up junking the machine which was a shame as I really liked it. Sorry I can't be od help.
365710
Yes. happened on the second one that broke. I didn't bother to send the second machine back. Just bought a new machine that wasn't a fire hazard. Very bad luck with 2 of these machines. Very disappointed
1626613
Same Exact thing happened to me after just 2 uses. Perhaps contact the mfgr?
399754
This just happened to our YouBrew, it is the second time. The first time it happened about a year ago and Breville replaced it. I just called Breville and they are replacing this one as well. We do descale the machine on a regular basis. I will say that their customer service has been excellent.
1390467
It's a great saw, but a delicate piece of machinery. .that happened to mine, I sent it back to get repaired. They fixed it.
1262337
We had a problem and I spoke to the manufacturer's rep. They will not refund your money or replace the machine but they will allow you to ship it to them so they can look at it and I guess repair it. I was extremely unhappy with the manufacturer.
1174854
We faced the same question... found that is was much easier and faster to purchase a new machine. We found one site that supposedly sold parts but there was no one to contact and every time we put in an order... it failed to complete.Go with a new machine.. :)
505154
I would send the machine back. My machine has never worked and I cannot get them to respond at all. Contact amazon and let them know as well. I think is is a bad seller.
41651
Hi Annette, The one we received was broken. I haven't read the other reviews so I can't verify how common of an occurrence it is. I hope that helps. Best, Brett
2165754
Ditto other reply. Nothing wrong with the machine, it did exactly what it was supposed to do. I bet it never happened other than the one time when conditions were just right to cause your problem.
1115496
Mine broke too. :( I would love to know the answer to this question .. anyone know how to contact the seller?
312786
Mine did the same thing and I am so angry. I got it as a gift two years ago and quite frankly forgot I had it until about 6 months ago while re-organizing cabinets. I thought oh cool a new gadget I forgot I had. Used it and loved it and now its dead. Way passed warranty period. No one used it but me and I never dropped it. Can't even make toast. The lights flash like they are supposed to but water stays cold and toaster never gets warm . So disappointed.
852212
Sorry to hear that your machine isn't working. Amazon has a great return policy and I've never had any issues with them providing a refund for defective merchandise. I know that this item is large and not easily returnable, but give them a call.
1577272
I'm sorry I can't help you, I do not like this machine because it's not sturdy and gets too hot while holding it down, after my first use I stored it away so I have not had to replace anything, had I used it as soon as I bought it I would have sent it back.....quickly!!!!
45666
Mine broke after my second time of using it. My guess is that it's broken.It's not durable at all.
1745487
Hey, got the same problem with my machine and it is very sad .....the next time it will be a more expensive and better machine