Cuisinart splashguard: I love my mixer, but does anyone else find a problem with their splashguard?
1039320
I also have had some trouble getting the splashguard back on after removing it.....I wasn't pushing it in place properly, I guess....once I got it firmly on again, it did not fall off, nor did it wobble. I am older, and have noticed that I'm losing my strength in my arms and hands....after fiddling with it a few times, I was able to get it to stay in place. Addendum: The splashguard does wobble when the arm is up or the arm is down without the bowl underneath it. The guard does not wobble when the arm is down and the bowl is underneath it. I used my mixer the other day and realized that it does wobble....when not in use!
279087
That never happened to mine. Think that must be a problem. Call customer service at KitchenAid.
970044
We had to pull the wheel well cover out to get the splash guard behind the fabric lining. It was a little troublesome but well worth the effort. I love my splash guards. The way the Durango is built everything splashes on each side. Installing the splash guards have helped tremendously! Good Luck.
1220846
I haven't noticed that much splashing except when the spray function is on & you have it on full blast. If it does splash just turn down the force of the stream& it seems to be fine. So far it is loved by all.
1618442
My suggestion would be to make sure the ring that screws on & off on the bottom of the bowl is put on properly, maybe that's causing some sort of issue with attaching it to your mixer. I've never had a problem with attaching mine to the mixer, however it doesn't lock as tight as the metal bowl, however, once it's locked into the mixer I have no problem with it. I think if you were making bread or something that requires the highest speed you'd need to keep an eye on it so that it doesn't come unlocked though. I love mine, good luck hope you get the issue resolved and my suggestions help.
120862
I don't think that is a problem, but to be sure, you can look at the owners manual online before purchase. Or you can go to Kitchenaid.com and ask them. They are very friendly and helpful. I hope it works out for you as this is a very nice blender.
1821094
i am disappointed to hear all of this about leaking from a 400.00 appliance. I have been shopping for a powerful blender and was leaning towards the Blendtec but now am thinking the Vitamix may be the way to go.
1185643
I have not had that problem to date. I have noticed, however, that the only way for me to fill the water tank is somewhat at a slow pour rate so none of the water splashes out and into the body of the coffee maker. Could that possibly be the problem you are experiencing? A side note here...I, too, experience a continual blinking of the 'clean' light even after thoroughly cleaning the unit. I would NOT have purchased this unit except for the ability to fill the water from the front without constantly moving the unit back and forth under the cupboards just to fill the water reservoir. On the whole, I would NOT purchase this unit again...but it was inexpensive and ya get what ya pay for. I have not had that problem to date. I have noticed, however, that the only way for me to fill the water tank is somewhat at a slow pour rate so none of the water splashes out and into the body of the coffee maker. Could that possibly be the problem you are experiencing? A side note here...I, too, experience a continual blinking of the 'clean' light even after thoroughly cleaning the unit. I would NOT have purchased this unit except for the ability to fill the water from the front without constantly moving the unit back and forth under the cupboards just to fill the water reservoir. On the... » Read More I have not had that problem to date. I have noticed, however, that the only way for me to fill the water tank is somewhat at a slow pour rate so none of the water splashes out and into the body of the coffee maker. Could that possibly be the problem you are experiencing? A side note here...I, too, experience a continual blinking of the 'clean' light even after thoroughly cleaning the unit. I would NOT have purchased this unit except for the ability to fill the water from the front without constantly moving the unit back and forth under the cupboards just to fill the water reservoir. On the whole, I would NOT purchase this unit again...but it was inexpensive and ya get what ya pay for. « Show Less
1646609
So sorry. Mine is about the same as the one I replaced. I'd suggest that you contact Cuisinart's customer service, but they are a pretty pathetic bunch.
1617312
Can't speak for the mixer itself (yet), but you can jury-rig a paper plate to act as a splash guard very easily, just cut in from the side and cut out an opening for the beaters near the actual unit. If it gets cumbersome just use a piece of tape to stick the plate to the hand unit. Just my two cents :)
1508831
Sorry have not had a problem, yet Google Cuisinart and model number should come up with something
570975
I have the same issue. I think it is some flaw in the design of the way the bowl and drain connect through the counter top. I have tried several ways to correct the problem, but no luck.
1013497
Mine has started doing the same thing, only it worked really well for a few months. I think it's because I wiped the inner circle on the bottom, which the instructions say not to do. I did it lightly, because I want it clean, but apparently, this ruins the unit! VERY frustrating because now I have to buy a new one!
231014
Hi Sharon, We had that problem 7 months ago. Called Cuisinart and they felt it was black insert which hold the gold filter. Take the black insert out...you'll see on bottom of it there is a gadget that goes up and down...ours stopped going up and down (ha) and the water was not getting thru. If your's is under 3 yrs. they will send you new one. Hope this helps. Pat
1618237
Funny, I had the exact same issue - I had taken the filter out to clean it and the mesh just disintegrated when I rubbed it. So I looked for a new filter. You can buy them on the Aroma website - only two dollars - but you have to call them about it so that they can be sure to send you the correct one for your model. That saves mistakes I guess - but it doesn't inform you about any shipping charges. I did not call because then the on/off switch stopped working. The kettle still boils water but we really get good use out of this feature ( OK we are good at wandering away and forgetting we left it on)! SO now we are looking for a replacement. The kettle lasted us about 14 months. Funny, I had the exact same issue - I had taken the filter out to clean it and the mesh just disintegrated when I rubbed it. So I looked for a new filter. You can buy them on the Aroma website - only two dollars - but you have to call them about it so that they can be sure to send you the correct one for your model. That saves mistakes I guess - but it doesn't inform you about any shipping charges. I did not call because then the on/off switch stopped working. The kettle still boils water but we really get good use out of this feature ( OK we are good at wandering away and forgetting we... » Read More Funny, I had the exact same issue - I had taken the filter out to clean it and the mesh just disintegrated when I rubbed it. So I looked for a new filter. You can buy them on the Aroma website - only two dollars - but you have to call them about it so that they can be sure to send you the correct one for your model. That saves mistakes I guess - but it doesn't inform you about any shipping charges. I did not call because then the on/off switch stopped working. The kettle still boils water but we really get good use out of this feature ( OK we are good at wandering away and forgetting we left it on)! SO now we are looking for a replacement. The kettle lasted us about 14 months. « Show Less
20889
I was asked a similar question and directed the person to contact Cuisinart Customer Service. They did and received an answer.
2253682
I never thought to look for one...this bowl is deep enough that I've not had a splash issue. No matter what I am mixing, it has stayed in the bowl. As for adding say, dry ingredients; I add from one side or the other slowly/carefully. As stated above, its not been an issue for me. I hope this helps answer your question.