I can't lock my drawers. I closed the top and locked it but the drawers remained opened, what am I not seeing?
1043462
It did that to me the first time. I opened top all the way and made sure all drawers were shut then closed the top. Works great.
1043463
The only thing I can think of besides a defect is this. With mine I have noticed that it is very easy to think you have the drawer COMPLETELY shut and it need to go in just a fraction more in order to catch the locking mechanism.
1043464
The top cover is linked to locking bars that is probably blocking the closing of the lower drawers, so unlock and open the top cover. Then the lower drawers can be fully closed and the top cover can then be closed and locked.
2072447
Only the drawers lock. The top and sides do not. The key inserts from the side door. There is a mirror in the top that they do not show. However the piece is beautiful and very well made. I was very surprised by the quality. I plan to order a second.
1817602
I have the same problem with the one I bought. It ended up in a drawer. :-(
1165626
Hi Tami, there are 2 drawers, if you open one the other one is locked, so you never can open both drawers at the same time. But you do not have the opportunity to actually lock the drawers that nobody else can open it. Best regards, Gabriele
781328
Not all drawers lock. The top right drawer and the bottom lateral file both lock. The two small drawers on the upper left do not lock.
1422935
I didn't know the answer to this so went and tried it. It stops when the drawer is fully out. I don't know if there is a way to take out what stops the drawer when it is fully out or not.
1230977
I tried but could not remove the drawer. Might have a release that is not obvious.
1169577
all 3 bottom drawers open none of the top drawers. Iwas able to plumb it in myself and I'm not a plumber.
1067951
Yes, they are supposed to lock- mine still moves sometimes. If you purchase this make sure to be really careful when assembling the drawers because mine breaks a lot.
1071214
I have the same problem. There doesn't seem to be a solution to keep it from slipping out without limiting the function of the drawer. Just open it carefully.:)
2072446
No the sides do not lock because the lock where you put the key in to unlock the drawers is in there.
1381136
It just the top drawers locked when you close and lock the lid!The lower part has one included panel to lock separately.
1969296
There was no lock on mine. One disappointment I had with file drawer is that once I put files in it, a few days later it stopped closing completely. Feels like it's off track, but if I lift it up higher it will close. Very inconvenient if you use the drawer daily so mine now remains open about 2-3 inches. Other than that, I love the desk.
1896378
Sorry, I forgot to look at the drawer when I was in the store tonight. It does have a key & I seem to remember being able to open the drawer with the key.
1467939
The lidded top drawer is the only one locked - the side compartment and bottom 3 drawers can still be opened
229777
Hi. Mine opened with no issues. I don't recall if the bottom drawer has a lock. I don't physically have the item at this time, but if it indeed has a lock, I believe the key was on one of the watch slots. I really think however that the drawer doesn't lock, and you just pull it out. I didn't have problems with mine; you may want to contact the seller and let them know you received a defective item. If it was ordered through Amazon Prime, the exchange process is pretty seamless and returns are free. I'm still very satisfied with mine (had it for a few months now), have had no problems so far, and it accommodates even the big "boyfriend" watches. Hi. Mine opened with no issues. I don't recall if the bottom drawer has a lock. I don't physically have the item at this time, but if it indeed has a lock, I believe the key was on one of the watch slots. I really think however that the drawer doesn't lock, and you just pull it out. I didn't have problems with mine; you may want to contact the seller and let them know you received a defective item. If it was ordered through Amazon Prime, the exchange process is pretty seamless and returns are free. I'm still very satisfied with mine (had it for a few months now), have had no problems so... » Read More Hi. Mine opened with no issues. I don't recall if the bottom drawer has a lock. I don't physically have the item at this time, but if it indeed has a lock, I believe the key was on one of the watch slots. I really think however that the drawer doesn't lock, and you just pull it out. I didn't have problems with mine; you may want to contact the seller and let them know you received a defective item. If it was ordered through Amazon Prime, the exchange process is pretty seamless and returns are free. I'm still very satisfied with mine (had it for a few months now), have had no problems so far, and it accommodates even the big "boyfriend" watches. « Show Less
229778
I don't know what is wrong with your item. I bought it too and the bottom drawer works perfectly, I did not have any problem at all