can you replace the dvd ?, the one received does not work
1068353
Probably not. The foot pedal burned out on mine very quickly and I couldn't even get a response from the company after I sent a letter explaining the situation. This isn't a product I would recommend at all.
173095
There is a way to purchase the DVDs and get the company to replace them. I have purchased from Beachbody and there is a fee of $9 you pay so that if the DVDs get worn out Beachbody will replace them.
2170906
The disc reder is bad. Return it for a new one. Some times they get broken while shipping.
164894
If it is a DVD you probably will have to get a dual layer blank DVD. Some if the DVD blanks that are single layer don't have enough space
1027335
I doubt u can. Send the complete box back and get a new one, that is what I would do.
637208
Mine doesn't work at all nor does the mini-disc they provided. You can have mine if you pay for the shipping.
1135809
I had same problem with a movie on a DVD.I changed a setting for the drive , I think in the control panel, and it works great now
462648
According to the papers all you have to do is contact support and they will send you a free replacement. Ill try to post a pic of it on Amazon here soon.
563377
hello&#65292; friend, please contact the seller you bought it from for replacement.
2118745
I have never had a problem with any dvd's unless they were copies Sorry I cannot help you
398900
I am not sure what you can do if you bought the download version. If it's the disc version as said in another one you can go into your orders and go through the list and find the return/replace and go through the steps.
160519
Yes. Mine broke and will not play anything. I would look at another dvd player.
1788981
Email their customer support. They are fantastic and will help you get everything you need. You probably don't need what was on that disc anyway.
1414678
Make sure your pc/laptop is identify. I have window 8 and also had partial the dvd was not function correctly and that i found to do extra steps to get it to final function fully. Here is the website that help on does extra steps http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03370738&cc=us&dlc=en&lc=en#N167 hopefully help you out.
454810
Send an email to help@meltmethod.com. You may have a defective DVD. They will help you get a replacement. Tell them about the book as well.
506397
Are you trying to replace the display or the whole thing. If you are trying to replace the player email me at skydart82@yahoo.com I have this and no longer use it
1918500
Yup....it seems there are problems. My player just stopped playing DVD video discs (ie any non-bluray disc). UGH...very frustrating. I must admit that up until now I've been very pleased with the player. All I can figure is that its one of the latest firmware upgrades. Back to the factory...