I NEVER GOT THE CORD. No one answers the phone at Anker....it just rings and rings and then cuts off. HOW DO I GET THE CORD???
1050851
Not good news. They ought to answer the phone, so they can explain to customers what we need to do.
1050852
They changed the design of this product. The one I bought had another port so you can charge the Anker portable battery. So does the cord that comes with the Anker portable work for this?
1475214
Would like to help but Amazon will not release my e-mail. My suggestion is contact Black&decker; or a repair center to order one. Wish I could of more help cause I have a extra charger
1719806
Yes I have the Charger, but the phone no longer works!!!! I will never deal with this Company again (Phone sales.com) and be careful with refurbished phones. I didn't have a good experience at All.
1879315
No, my friend, I did not, I hooked the Anker to a USB port and was able to charge it just fine! I hope that helps you. I thought about buying a charger,but,did fine without it! Good luck!
1097402
Mines never worked before at all. And they wouldn't send me another one so I paid for something I never got to use. And can't get in touch with anyone about it.
627330
i wish i could help...my unit stopped working 3 weeks after purchase and has not worked for the past ~month. i will most likely throw it in the trash can. the manufacturer said they would send me a power adapter. i never recieved it. i am thinking twice about ordering anything from amazon as they appear to not care at all for their customers. it maybe time to revisit the brick and mortor stores. sorry for the venting. i wish could have helped
1497479
No one has sent me a response on where I can find a charger. Can i return this item?
2053246
When the charger arrived there were no instructions of any kind. No contact number, no paperwork at all. We are just experimenting with it until we figure it out. Wish I could help.
991680
Sorry you had such a bad experience. Mine works very well. If it is not the charger, perhaps you could send it back. Good Luck.
769420
The only suggestion is to find a plug end that fits and give it a try. The cord I have is very short and plugs into the wall outlet. The only other option is to find a vendor online or on Amazon and contact them. I just looked at my cable and it's not marked at all. I will say this, if you are able to charge it, keep your fingers away from the metal strips on the side. Yep you guessed it and it hurt like heck and it didn't even get the full dose as I released it as soon as I felt the jolt. It ached for a good 3 hours afterwards so I wouldn't and don't want to know what a full dose would feel like. good luck The only suggestion is to find a plug end that fits and give it a try. The cord I have is very short and plugs into the wall outlet. The only other option is to find a vendor online or on Amazon and contact them. I just looked at my cable and it's not marked at all. I will say this, if you are able to charge it, keep your fingers away from the metal strips on the side. Yep you guessed it and it hurt like heck and it didn't even get the full dose as I released it as soon as I felt the jolt. It ached for a good 3 hours afterwards so I wouldn't and don't want to know what a full dose would... » Read More The only suggestion is to find a plug end that fits and give it a try. The cord I have is very short and plugs into the wall outlet. The only other option is to find a vendor online or on Amazon and contact them. I just looked at my cable and it's not marked at all. I will say this, if you are able to charge it, keep your fingers away from the metal strips on the side. Yep you guessed it and it hurt like heck and it didn't even get the full dose as I released it as soon as I felt the jolt. It ached for a good 3 hours afterwards so I wouldn't and don't want to know what a full dose would feel like. good luck « Show Less
2228324
When I got mine that didn't happen.About 7 months later it did stop charging tho. Id return it or have someone look at it. It might just be the charger, you never knew!
356109
It's not suppose to. I checked and rechecked mine before answering your question. You shouls get in touch with Anker's support. They usually give a reply within 24hours.
1786433
I had the same problem. returned the battery to amazon. in the past I purchased an Anker battery and it worked great, but couldn't find that brand available now.
1404615
yes, it didn't charge. I didn't know what to do, so I called the Anker company and they reimbursed me.
1287993
Had a little trouble pulling out the cord for the Iphone too. Just tug a little harder, it get's easier the more times you plug it in.
1034343
I got the cord. Just return the article. Ask for return and they will send you a return for mailing and send you a new one.Cub
210892
Hi, I had this same problem and it was suggested I talk to CrazyOnDigital about getting replacements. I contacted their customer support through their Amazon storefront with my Order Number, explained what I was experiencing and they've told me they're sending me replacements. I haven't received them, yet, but I'm hopeful the new cables will work.