I bought a Medium one and didn't receive cross strap. I can't seem to find where to leave feedback and it is not returnable yet. Any ideas?
84464
I had the same problem. I called Timbuk2 customer service at 1-800-865-2513 and they sent me the cross strap for free.
84465
HI, The cross Strap is stored in the inside pocket of the bag. So if you open the bag, you will find a zipper. Open that and the cross strap is inside that compartment. Thats how i found out.
1635837
I can't tell you what size it is because like others have stated, I never received mine either. Same familiar story. They said it was damaged in shipping and asked me if I would like a replacement or a refund. I told them that I'd like a replacement and the next day I got an email stating that I would be getting a refund. I did get my refund, but don't know what's going on with this seller. I guess they don't really want to sell their product.
603938
If I remember correctly it said it didn't come with one and suggested I order one. So I did. Then when it came it did have one with it. I called or emailed about sending the extra one back and they sent me a refund and told me to just keep it. We ended up not even needing the center strap at all. So now I have 2 straps just gathering dust in a closet somewhere. Hope this helps.
253217
Sorry I never replied here -- but here's a link to some photos of the strap setup (scroll down to the bottom of the discussion):http://www.bikeforums.net/showthread.php?t=440646
559733
The strap has a 15 inch drop and its possible to add another eyelet to give it another inch. I am very heavy so crossbody is tight on me. Hope this helped
751751
If the strap doesn't fit then you can request the extra-large strap that covers up to 22", and It's free. They have you covered.
1367827
Well I never got mine from this provider. However I found this same thing in th Sears store. It did have a strap in the back all thow it's not really tight.
29954
Contact their customer service directly. After I explained that I received a faulty holster, they sent me a new one. And really, if it is only a clip, I can't image that they would not accommodate that. I was impressed with their service. This is a respectable holster.
1597491
Amazon directed me to Emsco's warranty department (800) 458-0839. I had to send a picture--that was last week and I have not heard back. The red straps were no longer available, so the replacement one would be black. Hoping to get a full refund instead, but according to Emsco that would have to come from Amazon. Not pleased in all this---it was a Christmas gift for my grandson.
311109
Dear client,you could buy the strap separately.Could you kindly contact us for more details ? Here is our email address : kattee.am@foxmail.com. Thanks in advance.
1888360
Sorry i dont know what there refund policy is because the one i got was authentic, trust me if it wasnt my girlfriend would have probably bit my head off. Dont be scared to purchase espiecally if the seller has positive feed back and the price is right.
1224786
the strap us easily removable and not that noticeable once removed.I think it could be universal; it neither looks masculine nor feminine. Happy Easter. I took a couple photos, I'll look to see if I can upload them for you.
434329
Mine has a neoprene strap on it, but the picture for my product showed that's what I was getting. I wonder if they're carrying a different model now. Mine is over a year old. I'd like this one better as well.
1118524
The one I ordered on here did not come with the strap. If you order it direct from Life Saver it will come with the strap.
1612597
My strap was its apart of the brace so it should come with it if it doesn't send it back
135660
I did not like the strap as I prefer the wrist strap..I purchased mine from Black Rapid....a good one
2258304
I don't have the regular. I only have the soft strap. I love the soft strap, it is very comfortable and I forget that I am wearing it. My vote is to go with the soft strap.