When using only the hose, do you set the carpet height to bare floor since no on/off switch for brush roller? If you leave the unit in one spot while using the hose attachments, the floor area where the brush is spinning may burn due to excessive heat. When using only the hose, do you set the carpet height to bare floor since no on/off switch for brush roller? If you leave the unit in one spot while using the hose attachments, the floor area... » Read More When using only the hose, do you set the carpet height to bare floor since no on/off switch for brush roller? If you leave the unit in one spot while using the hose attachments, the floor area where the brush is spinning may burn due to excessive heat. « Show Less
1060375
I agree mine does this too. I wish there was an off button but in comparison to other brands it still the best value.
1060376
I have never had any problem using just the hose. It was one of the reasons I really like this vacuum. I put it in the upright position and yes, I do put it to bare floor if I am using the hose for a little longer than a quick clean up. Hope that helps!
1060377
yes, I do set the carpet height to bare floor, and it seems to be working just fine. It don't usually leave the unit in one spot while using the hose attachments, since I am moving around so much with it, so I never experiences the floor area getting hot or burning.
1060378
If you set vacuum full upright it will lock in and the rollers don't contact the floor.
1255498
I did without incident.. in fact I now have it on a carpet rug on carpet since I am in a rental with nice carpet... but even direct on carpet I had no issues... it does mention in the instructions to put a mat under it on carpet incase of leaving marks from the motor... but has never been an issue for me and I have both the red and the black model.
711313
I use my vacuum hose. I also find using the vacuum also adds static to the brush head. Otherwise, take it outside and shake it.
610054
Any new products, especially ones made from plastic will have a bit of a "smell" during the first few usages. This eventually goes away. This brush is meant to be constantly moving and because the heat is very hot, you may want to only leave your rolled hair on it for just a few minutes for curls. You can also adjust to the next lower level, which is still hot, just not full-blast hot. I don't use the full-blast hot due to my baby fine hair. Hope this helps.
215264
There is a brush bar button right next to the on-off button that can be used for sensitive carpet and flooring. It defaults to on but just press it to turn off roller brush. Best vacuum ever!!
1996305
Hi Edward, There is a circular orange switch that is located on the lower right side of the machine. The forward position activates the roller-brush. I sometimes use the carpet/rug sweeper on the bare floors. It doesn't really hurt anything.
2201443
I love this vacuum because I don't have to be tethered to a cord, among other reasons. I have an extra battery when I need more power. The most important advice for this vacuum is always use it on the carpet setting, bare floor or not.
1625537
Great Question :) So when you snap the vacuum in upright position the brushroll will automatically turn off but no you cant "manually do it". However you never need to. So if you read the reviews you will read how people where amazed at how great it did vacuuming hardwood floors. So how it works is the brushroll will still spin but it will never make contact with the hardwood floors because of the rubber wheels and floating head. However from the amazing suction and brushroll spinning it cleans hardwood floors really good without putting on any tools.I hope that helps and let us know if you have any other questions :)Thanks DustinGreatVacs (seller) Great Question :) So when you snap the vacuum in upright position the brushroll will automatically turn off but no you cant "manually do it". However you never need to. So if you read the reviews you will read how people where amazed at how great it did vacuuming hardwood floors. So how it works is the brushroll will still spin but it will never make contact with the hardwood floors because of the rubber wheels and floating head. However from the amazing suction and brushroll spinning it cleans hardwood floors really good without putting on any tools.I hope that helps... » Read More Great Question :) So when you snap the vacuum in upright position the brushroll will automatically turn off but no you cant "manually do it". However you never need to. So if you read the reviews you will read how people where amazed at how great it did vacuuming hardwood floors. So how it works is the brushroll will still spin but it will never make contact with the hardwood floors because of the rubber wheels and floating head. However from the amazing suction and brushroll spinning it cleans hardwood floors really good without putting on any tools.I hope that helps and let us know if you have any other questions :)Thanks DustinGreatVacs (seller) « Show Less
1552090
Not sure exactly what you mean about the hose attachment, also renting the machine? It is a portable machine used basically for spot cleaning, it is not a larger machine for room size carpet cleaning. You must use an attachment on the hose, which one you use depends on the size of the area you are cleaning. A wider brush type attachment and a small, more like a crevice, type attachment came with mine. Hope this helped.
2183682
There are three settings: The top most is the Off setting. The middle setting is Bare Floor and the bottom most setting is Carpet. On my sweeper the top and bottom are the ones which you can click on. The middle setting is skipped. However, even though I have to use the Off and Carpet settings, cleaning the bare floors works just fine using the Carpet setting. I think the reason I thought the sweeper didn't sound right was the brush needed to be cleaned as my old sweeper was broken and I had no sweeper for several weeks. I really got a tremendous amount of dirt and cat hair when using the sweeper for the first time. There are three settings: The top most is the Off setting. The middle setting is Bare Floor and the bottom most setting is Carpet. On my sweeper the top and bottom are the ones which you can click on. The middle setting is skipped. However, even though I have to use the Off and Carpet settings, cleaning the bare floors works just fine using the Carpet setting. I think the reason I thought the sweeper didn't sound right was the brush needed to be cleaned as my old sweeper was broken and I had no sweeper for several weeks. I really got a tremendous amount of dirt and cat hair when using the... » Read More There are three settings: The top most is the Off setting. The middle setting is Bare Floor and the bottom most setting is Carpet. On my sweeper the top and bottom are the ones which you can click on. The middle setting is skipped. However, even though I have to use the Off and Carpet settings, cleaning the bare floors works just fine using the Carpet setting. I think the reason I thought the sweeper didn't sound right was the brush needed to be cleaned as my old sweeper was broken and I had no sweeper for several weeks. I really got a tremendous amount of dirt and cat hair when using the sweeper for the first time. « Show Less
1899399
It works fine on bare floors if you use the provided extension hoses and brushes. The hose plus extensions aren't very long, so I kept my steel attachments and long hose from my old vacuum. They fit and don't restrict my movements.The other thing to watch for is the small cap that hinges over the exhaust port when you use the hose - it tends to unclip sometimes.
592039
The brush head is not powered so it is not suited for carpet. Bare floors is what it is best for.
289249
It works for both. It automatically starts with the brushes spinning but you can hit a button to turn off the brushes for bare floors.
570404
Hello Keri-Ann, Whether it be tile floor, long carpet or all of my different rugs, I haven't had any issues. This vacuum has easily been the best one I've ever owned. For further review, check out the User Guide (http://www.bissell.com/cleanview-complete-pet-with-onepass-technology/). In the "Height adjustment" section it states: There are five height settings available for various floor surfaces. Turn the dial on the foot of the cleaner to the desired setting. * Lowest setting - For low pile carpet or bare floors. To pick up debris, it may be necessary to move up one setting. * Medium setting - For medium pile carpet. * Highest setting - For high pile and most shag carpet. There is also a height setting in between the Lowest setting and Medium setting, along with another height adjustment between the Medium setting and Highest setting to make up the five height settings.
2245148
There is no switch or button to turn it off. I checked the owner's manual and the brush just stays on. I have used it on hardwood and laminate floors with no problems. I don't see any scratches. No way to change vacuum height either. But I have used it on a high pile carpet that my old Eureka would not go through and it works great. Lots of suction and cleaning power!
2023411
There is a powerful rotating brush in the power head. Does a great job. You can select your carpet height. Low,med, high
1621368
What do you mean? I would need more details to help answer that. I've used mine on bare floors on the carpet setting & it worked great...maybe just try that & see if it solves anything.