I replaced the old modem and it's working when I plug it directly into my computer, but for some reason wifi is no longer working. Any ideas?
1062997
You need to register the new modem with your internet provider if you have done this already call them and have them reset it or do a diagnostic on it to see what is happening
1062998
I don't know, I just hooked it up and everything worked, router might be bad, I have a netgear router, very happy with it.
1062999
This modem does not have onboard WiFi (wireless). If you had wireless in your previous setup, either your previous cable modem had WiFI or you had a wireless router connected to the cable modem.
1063000
tl;dr:I had the exact same problem. Just call your service provider and ask them to send a reset signal to the modem. Then restart your wifi router.Longer answer: When you self-activate with your own computer connected to the modem, it puts the modem in static IP mode. At least that was the info I got from my Netgear wireless router while troubleshooting. When Comcast reset the modem, it started working in dynamic IP mode handing out an IP and DNS server addresses to my router.
1063001
Was your old modem a combination modem and wireless router? It sounds like you've already called your Internet provider to register your modem as the other person mentioned, and you've indicated that it does work when your computer is plugged in. This modem doesn't have wireless incorporated into it. For instance, with my setup, I have the same modem, AND a seperate wireless router attached to it. Without my wireless router connected to this Motorola modem, I would only be able to plug my computer in to the modem to be connected to the Internet. My Netgear wireless router that is connected to my Motorola modem enables me to have wireless access for my computer and all of my devices, like my Kindle and Android phone. I hope this helps and that I understood your question correctly. Take Care, Janice Brodowsky
1643484
I'd first unplug it and plug it back into the outlet. When we had problems this cleared it up -- consider it a reboot. If this doesn't work try another outlet. Not all outlets are the same (there may be a problem with the outlet itself). If the problem still persists it could be a signal problem -- for me, that means that it can't get the signal from your router to extend it. Otherwise, I'm stumped.
120807
WIFI worked seamlessly for me. I did nothing and it was running. But it is in the same room as the router.
426190
I figured out how to fix the problem here. We had the base station plugged into a switch off the router so I contacted Philips support and they suggested unplugging everything and then trying to connect to our modem directly. Well, our modem is not a long term solution so we compromised and tried plugging the base station directly into our router. Problem solved! We've now been online with the phone for three days and it works great! Hope this helps!
240117
Sorry, I'm no help because I couldn't get the wifi extener to work at all. Directions were confusing and not very helpful. Mine is in a box ready for the dump!
429305
It might just be your connection, as I never have any issues with Wifi. Does the issue persist at all wifi locations, or just at home/work? If it's just at home, it could be your wireless router.
510486
I had the same problem. I had to change my modem to another modem (although nothing was wrong with my original modem) to get it to work but before i did i carried the android to a place with open wifi and tried it and it connected without a problem. I also carried it by a friend and it connected there without a problem. I did that to ensure the android was not the problem. For some reason it doesnt connect to certain modems (or if there is a way to get it to connect to those modems then i dont know how). Sorry i couldnt be of more help.
1551020
I would look elsewhere. I bought this modem and it would not work and had no support. Went to Best Buy and am happy!
1861548
Bryan, I'm not an expert at any of this. Only once did I have any problem of this type. It came aboutafter I had re-set my wieless modem. I un plugged my radio for awhile and went back to defaultsettings . It found the signal and no problems since. I would check into the signal you are getting. ( if wireless) I'm still very pleased with this radio. It appears you are getting about the same advice Ted
131709
You might want to try and remove the program and then reinstall it. Making sure that the adapter is not pluged in. If that does not work then you may need to contact the tech for the computer and not the wireless adapter.
1258887
It is my understanding that will only work with the system base, meaning that will not work directly with WiFi. (NOTE:If someone finds the way to have this working directly on WiFi, I will be very happy learning how, since mine only worked with the base and as per the book for about a day and no more, so I am stuck with a system that doesn't work regardless)
314666
my modem wireless light is always yellow/ flashing yellow, and it works well.I have it since 9 months ago :)
960712
It is not a WiFi modem. It links by an Ethernet cable to a completely separate WiFi router (which I already had). As a cable modem I have found that it works very well; it was very easy to set up using the CD installation disk which came in the box with the modem.
481323
NO.. Actually I sent this modem back. I did replace it, however, with a "TELEPHONY" modem that is just like the one I was renting from Comcast. I didn't realize my error in reviewing this item until after I hit ENTER. sorry
1124215
I would stay away from this one. I found with Windows 7, that you have to unplug and replug this one in to get it to work again. I believe it could be with the right software, but it is very unreliable, unsupported, and doesn't work most of the time. I recommend find a different modem.
200539
the chipset (RT2070) this device uses is kind of old now, and it looks like the manufacturers website (www.ralinktech.com) is either down right now or they have folded. you may have better luck with something that uses a newer wifi chipset.
277834
If connect to USB for charge (connect directly to usb power), wifi is working find, but not USB drive. Only Wifi Drive.