Just installed this replacement toner on a DCP-7065DN. I get a gray band on top .5" of page, but only on front, not back? Any suggestions?
1048125
I got that band at first, too, (along with the paper jam notice others have commented on), but after trying repeatedly, and re-installing with excruciating attention to the installation directions, it seemed to cure itself. Now it works like a charm.
1048126
Thanks. Liz I contacted the company Tuesday when I put the cartridge in and then they called me back right away and sent me a replacement which I got today Thursday and now it prints fine when I do double sided printing.The defective cartridge printed fine as long as I did single sided printing.
1048127
Liz, EPS offer lifetime warranty. Just contact company directly, they will assist and give you a replacement very quick. Company contact info is on the box. Phone # 1-800-827-3680
1048128
I installed the same toner cartridge just a few days ago, and I get exactly the same problem! (My printer is a Brother HL-2270DW) Unfortunately, I've been too busy with other things to follow up on it yet--or return the cartridge as defective. Hope someone else has an answer for us both!
1048129
Ian, we do apologized for the issue. EPS offer lifetime warranty with 24/7 customer support. Contact company for any issue, we will expedite the replacement for you.
1048130
I have exactly the same issue with my Brother HL-2270DW. Unfortunately I did not see this before trying drum cleaning procedure from Brother's website. I wasted a lot of time with no benefit.
1913220
The green light on mine blinks when it is receiving data as does the large blue circle. If it is blinking at other times, check the manual to see if it is indicating something like low toner,
1306151
Well, I took out the Color Ink and the printer just sits with an error message. A color ink cartridge must be in place. The only thing I can suggest is to let the color cartridge run out of ink, then choose a "faxable print" option in the program if it's available. You can try the greyscale option, but I don't know if the greys use the black (lighter) or if they use the color ink. If you already own this printer, play around with these options. If you HAVEN'T already bought this, try a different printer. If you do A LOT of printing, you may want to consider a LASER printer. The BLACK ONLY ones have become quite affordable and the toner roll lasts a very long time. Well, I took out the Color Ink and the printer just sits with an error message. A color ink cartridge must be in place. The only thing I can suggest is to let the color cartridge run out of ink, then choose a "faxable print" option in the program if it's available. You can try the greyscale option, but I don't know if the greys use the black (lighter) or if they use the color ink. If you already own this printer, play around with these options. If you HAVEN'T already bought this, try a different printer. If you do A LOT of printing, you may want to consider a LASER printer. The... » Read More Well, I took out the Color Ink and the printer just sits with an error message. A color ink cartridge must be in place. The only thing I can suggest is to let the color cartridge run out of ink, then choose a "faxable print" option in the program if it's available. You can try the greyscale option, but I don't know if the greys use the black (lighter) or if they use the color ink. If you already own this printer, play around with these options. If you HAVEN'T already bought this, try a different printer. If you do A LOT of printing, you may want to consider a LASER printer. The BLACK ONLY ones have become quite affordable and the toner roll lasts a very long time. « Show Less
597935
I did what Philip suggested + HARD RESET. My absorber were super colored even I just installed the cartridges. So I wetted them with the tip of my finger using Monster ScreenCleaner and soaked up the color. Rinse and repeat like 20x until the absorbers were clean.Then I did HARDRESET as described here:http://www.fixya.com/support/t4097826-aborber_full_error_messagetook me two tries to get it right.It seems to be fixed now and the printer runs ok.Good luck
807643
I looked up the "spec" toner for the DCP-7065DN on Staples, and it is the same as for the HL-2240 (which is what I have) . So, this compatible toner should work in the DCP-7065DN.
383599
This might be the issue - when you pull out the cartridge like assembly from the printer it is actually both the toner and the drum. The toner cartridge is grey and the drum is the black frame and mechanism around it. My Brother HL-2140 has a green button on the left that you push to release the toner cartridge, allowing you to lift it out and swap it with the replacement. Hope this helps!
1731223
There are work arounds to make the printer "think" that you have put in a new toner. If you are not getting stripes on the pages or faded ink, and feel you probably still have toner in the cartridge - follow the steps that you would do when you add a new toner cartridge and you will be up and running again. I do it and sometimes print for MONTHS longer depending on the color. I never replace my toner color until you can tell it's needed when the ink is barely printing any longer. :)
585431
I looked up the part number for the black toner and did a search. It says the same toner is used on the CX310, CX410 and CX510. If I were you, I would look up your toner part number and see what it fits. If they are new, you could always resell them online. (Or take this opportunity to change to a different printer manufacturer. One that does not use up all your color toner when printing black and white. I won't mention any name brands here.)
566514
Another trick is to take out the toner cartridge and shake it (horizontally) back & forth to re-distribute the toner inside the cartridge. I have routinely gotten several hundred more pages out of toner cartridges after the 'replace toner' message appears !
483679
yes, but my problem was resolved when I added the correct toner color. Sorry, I hadn't read the message correctly
2242784
I did firmware update before installing. And the cartridges do not recognize. Which company did you purchase from? And what do the chips look like on yours that do work? Mine look like wavy pattern, while genuine Epson have 9 island pattern. Thanks for response!
1166594
Depends on how they're uneven. If there are lighter and darker areas on each page, it's possible that the toner is already low - it's only good for about 250 pages of text and less if it's graphics.Check the cartridge capacity in the web page for the printer on your network and make sure you have more than 10% toner left. Take the toner cartridge out of the printer and slowly rock it side-to-side to distribute the toner more evenly.
1352058
You should take paper sticking side of toner off or cut it first. I fixed same problem by doing this.
1438830
I had the same problem there is a drum component of the toner cartridge that electrostatically "spreads the toner" before it is heated and fused to the paper. I believe the drum unit is defective. I returned my cartridge to Amazon for this reason. I had smudges and what looked like double images on the paper.
161784
I also own an MFC 8710DW, and there is a big sticker pasted right on top that says to order TN-720 or TN-750 toner cartridges. (I haven't needed a replacement yet, but I intend to purchase the TN-750)
795101
For the DCP-7065DN model....1. Open the front door to access the toner2. Press the "Clear" button.3. Press the "Start" button. (When you press START the screen should clear.)4. Press the "↓" or "Down Arrow" button.5. Press the "↑" or "Up Arrow" button. (When you press the down arrow an `E0′ should appear, which will change to '00′ when you press the up arrow)6. Press the "OK" button. (When it say s `ACCEPTED')7. Close the front door. For the DCP-7065DN model....1. Open the front door to access the toner2. Press the "Clear" button.3. Press the "Start" button. (When you press START the screen should clear.)4. Press the "↓" or "Down Arrow" button.5. Press the "↑" or "Up Arrow" button. (When you press the down arrow an `E0′ should appear, which will change to '00′ when you press the up arrow)6. Press the "OK" button. (When it... » Read More For the DCP-7065DN model....1. Open the front door to access the toner2. Press the "Clear" button.3. Press the "Start" button. (When you press START the screen should clear.)4. Press the "↓" or "Down Arrow" button.5. Press the "↑" or "Up Arrow" button. (When you press the down arrow an `E0′ should appear, which will change to '00′ when you press the up arrow)6. Press the "OK" button. (When it say s `ACCEPTED')7. Close the front door. « Show Less
1158401
Try the old toner and drum. Do they work? Make sure you have pulled the strip that released the toner into the unit, some do not have that requirement. If none of that helped, maybe the laser failed or other electronics. Could even be a software or driver issue, can you print a test page?