Dead pixel guarantee? Vizio has this Dead Pixel Guarantee thing where they will replace your TV if there is a dead pixel. Does Sony offer this? This is one of the main factors I need to know when deciding to purchase a Sony. Right now I have a Vizio 47inch 120hz HDTV but man there is SEVERE motion blur and that thing where you can see the outline of a person when they move. So thinking of upgrading to a Sony (even though the Sony I want is an inch smaller, since it's a Sony I consider it an upgrade ;)). Also I live on the top floor of an apartment building so if anything goes wrong with the TV, it'll be a bitch to bring the thing back to a store to return/exchange it or whatever. Any info? Dead pixel guarantee? Vizio has this Dead Pixel Guarantee thing where they will replace your TV if there is a dead pixel. Does Sony offer this? This is one of the main factors I need to know when... » Read More Dead pixel guarantee? Vizio has this Dead Pixel Guarantee thing where they will replace your TV if there is a dead pixel. Does Sony offer this? This is one of the main factors I need to know when deciding to purchase a Sony. Right now I have a Vizio 47inch 120hz HDTV but man there is SEVERE motion blur and that thing where you can see the outline of a person when they move. So thinking of upgrading to a Sony (even though the Sony I want is an inch smaller, since it's a Sony I consider it an upgrade ;)). Also I live on the top floor of an apartment building so if anything goes wrong with the TV, it'll be a bitch to bring the thing back to a store to return/exchange it or whatever. Any info? « Show Less
20173
I'm not sure about Sony, but I just bought a Vizio myself. It's brand new and there is a dead pixel in the middle of the screen. Whenever the screen's black, the pixel's white, and vice versa. I called Vizio and they said they have a FOUR PIXEL MINIMUM before they will do anything about it. Hopefully Costco will replace the set. I paid a lot of money for a brand new flawed item...
2097943
i have gone through 2 Vizio Blu ray players. The first one stopped playing blu rays although, it still played DVDs. I looked it up online and it said that it needed an update. I went to the website, and looked it up and no update. I contacted Vizio directly by emailing them. I was unsatisfied as I had only had their product not even a year. The guy told me that I was basically out of luck. He said that they no longer offer updates on this model and that I would have to purchase a new blu ray player. I was not satisfied with that answer as it should have been still under warranty. I called Vizio. I talked to a Supervisor. This guy immediately apologized and sent out another blu ray player. Haven't had this a year and the SAME issue. Only I am getting an error when I try to update it, that says it cannot update it. : / I will NEVER buy a VIZIO blu ray player again. I have an LG blu ray player that has been wonderful!!! Haven't had an issue yet. If you haven't had this player for a year then I would call them and tell them your issue, especially if it isn't updating.
188523
Amazon will take this TV back within 30 days of purchase and refund your money. They will even give you a pre paid shipping label as far as I know. Vizio's warranty is 1 year parts and labor. I would suggest an extended warranty for any new TV. Square Trade is reputable. In the end if they can't fix it, you could end up with a newer model if this TV is no longer in production. I don't know how Vizio handles warranty claims, I have never had to use them yet. I have read good things about them online and also bad things. Same with every brand really. Good luck!
1541920
I always thought that consumers had 30 days (sometimes 14 depending on the store) to return an item for any reason so why would you not just return the TV and get your money back? I cannot believe that Amazon would not work with you in this instance. This is a reply to William C. Reitz Jr. "Techie" post above. EDIT: I found this on the Amazon.com returns policy area: "Televisions 27 Inches and Larger Amazon.com cannot accept the return of televisions 27 inches and larger after delivery. Upon delivery, please inspect your television carefully for damage while the shipper is still present. If you discover any damage, please refuse delivery and you will receive a refund. Your signature on our carrier's delivery receipt acknowledges that you understand our return policy. After the release form has been signed, returns of televisions 27 inches and larger will not be accepted. If you accept delivery and later find out that the television is not working properly, please check the paperwork that came with it to see if the problem is covered by a manufacturer's in-home service warranty. All televisions 27 inches or larger come with one. If you are unable to locate warranty information for a particular model, contact the manufacturer." How in the heck can Amazon.com get away with this? This is totally ridiculous! I will NEVER buy a TV from Amazon!
1599582
Great question. Best to wait until HDMI 2.0 is in these TVs (later this year). I was told by a salesman in HHGregg Samsung will be charging for the upgrade, not sure about Sony.
541611
No there is not a working browser! I'm hoping for a future update with a new app from Vizio... You can't navigate to any web pages unless taken there by way of the pre-installed apps. This was an oversight on my part as that is something I expected but didn't ask the question. Otherwise, this TV is nice for a bedroom with no issues to date.
737890
I'm about to order this TV, but I'm getting confused! So, to see less blurring while watching action sports, I have to switch the TV to "movie" option to activate the 120hz? I've owned the 40" 550 model for two days, and it's going back. I watched one period of hockey yesterday and got a headache from the blurring. But does the 120hz noticeably change that while watching sports??? Seems like lots people are on both sides of the fence on that issue, and I'd hate to spend $300 more for this TV and have basically the same problem (I realize that all LCDs have this issue to some extent). Thanks for the input! I'm about to order this TV, but I'm getting confused! So, to see less blurring while watching action sports, I have to switch the TV to "movie" option to activate the 120hz? I've owned the 40" 550 model for two days, and it's going back. I watched one period of hockey yesterday and got a headache from the blurring. But does the 120hz noticeably change that while watching sports??? Seems like lots people are on both sides of the fence on that issue, and I'd hate to spend $300 more for this TV and have basically the same problem (I realize that all LCDs have this issue to some... » Read More I'm about to order this TV, but I'm getting confused! So, to see less blurring while watching action sports, I have to switch the TV to "movie" option to activate the 120hz? I've owned the 40" 550 model for two days, and it's going back. I watched one period of hockey yesterday and got a headache from the blurring. But does the 120hz noticeably change that while watching sports??? Seems like lots people are on both sides of the fence on that issue, and I'd hate to spend $300 more for this TV and have basically the same problem (I realize that all LCDs have this issue to some extent). Thanks for the input! « Show Less
836254
The 554 is NOT currently available per Vizio's own website you lying troll."This item is Coming Soon." http://www.vizio.com/led-lcd-hdtvs/xvt3d554sv.html
1032873
No idea. I talked with customer support and they said they didn't know when or if it would be back in stock.It would suck not getting the deal, but after the deal deadline, I'd still be happy with just the TV from another seller. I'd just keep checking back every day.
1992990
Hi Jason, I actually just spent two hours on hold waiting for Sony to get to the bottom of the 24p/120hz issue for me, and this TV indeed runs at 60hz, which means it really is not True 24p, because the frame duplication is not equal for every frame, as it would be for 120hz (i.e. each of the 24 frames per second would be replicated five times per second as the TV refreshes 120 times in that second....24x5 = 120). This model is 60hz, so the frames replicate at something like 2:3:3:3:2 and so on (not quite sure how correct that is). I am actually very dissatisfied with this, because the whole reason I upgraded to this TV and Blu Ray was to have ACTUAL True 24p. With the Sony 32 and 37 inch models, they are falsely advertising completely...But most people would never notice a difference. 24p from Blu Ray still looks incredible on this TV, but there ARE times where something just doesn't QUITE look right...and I do notice it. I would have saved up a few extra hundred dollars for the larger, 120hz TVs had I known the technicalities of this back then....
1065826
I don't know as my Vizio computer's touchscreen display went out 6 months after I purchased it ON Amazon, but from a "non-authorized" vendor. This means, I have no warranty. So, I am looking at my $1,000 paper weight. I do not recommend this computer.
358661
I just purchased the m470nv model last night.I see on some sites they include a sony remote and other sites show enclosed a vizio remote. could someone give me the headsup here please n some secure words of wisdom containing that i won't experience ramdom shut off actions.
1724548
I would purchase a warranty with Square Trade. They are great as far as customer service. Had an issue with a previous Vizio TV and they worked with me no issues.
583545
Thanks JoeThey are in stock tomorrow I think, I got an email that my Vizio will ship tomorrow I will get to watch the NFL season on my new TV. Thanks Amazon!!!I recieved a call from CEVA today and my New Vizio will be delivered Tuesday the 7th.
1839042
Be very careful, as the first guy said, about buying through a third Party. There is absolutely no warranty with Vizio. Their service dept. will walk you through some steps to reset the speaker, but if you send them your Amazon receipt, and it shows you purchased through a third party like techNGnet, Vizio will not honor any warranty. Next, TechNGnet has no warranty at all, only a 30 day return policy. Last but not least, Amazon has a 90 day A-z guarantee but that includes your shipping time. I bought this unit. it lasted 83 days and no longer powers on. Now it's trash, I have no recourse to get a new on or get my money back.
1348881
I literally just ordered a KDL-W3000 52 inch television 1 hour ago. I did 3 months of research and although I am not sure how I'll fell when I get the television, I can say that I went for the w3000. I looked at some seocnd tier brands first, but quickly moved on to the main brands.... settling in on the Sharp D64 or a Toshiba 167 or the Sony W3000. Of course the Sony was the most expensive of the brands I was looking at. As far as picture and blur: I can not even tell you if I could see any difference between the w3000 and the XBR, so I went for the XBR. I did see one scene in a movie where I saw a slight amount of motion blur, so I am sure it exists.. the quesiton is, "how bad does the blur appear to you and what is it worth for you to minimize the blur" ? For me... the answer was in my order.. I went with the W3000. The price was $2309 no tax, no delivery fee.
1827332
VHT510 has been discontinued by Vizio, so you are most likely getting a refurbished unit. You might want to ask if it is Vizio re-certified it or it was a 3rd party. I have bought 2 of these one was all problems the other worked perfectly.