Mine has what looks like undissolved clear jelly like particles. Is this normal? It does not mix in with the rest of the cream.
1033018
I find a few of those every time I use it. Mostly on my hands. Not enough for it to be a problem, though. I'm not sure what causes it.
1033019
No, that is not normal. It should be white, and it has a thicker consistency than hand lotion or conditioner. Definitely return it. Im sorry you got a bad batch!
1033020
I've never known it to look like that. It's usually a sticky creamy texture and look.
1033021
No, it should just be a white cream, very smoooth and dissolves well in the hair, it must have been exposed to some heat.
1915040
No it didn't turn watery after sometime, it came like that. Everything else from the package is fine, except for that the sunscreen isn't good, all that comes out is water, even after I tried mixing it by shaking it, it won't mix. All that comes out is water and pieces or chunks of the cream separate, so it cannot be applied to the face, due to the fact that it won't smear.
523131
I have had mine for about a year and so far it is just the same as it was when I got it. As long as it is still a thick, creamy consistency it should be fine.
1893928
I honestly did not check, but the consistency is fine and there is no odor or odd smell to the cream. I have very sensitive skin, so I
1176776
It's supposed to be smooth and creamy, no lumps. Your container shoud not have a hole in it, I would send it back and ask for another one. The Shea Butter is very good maybe you received a bad batch.
202295
There may be a fine white residue lining the inside of the bottle which is added to keep the gelcaps from sticking in moist conditions. This is normal. If the capsules are stuck together, or your dusty residue is heavy or not white, send it back.
1469017
I had the same problem and returned the unit. I did, however, take that "milky" mixture and froze it and it was an OK ice cream .......not how it should be made !!
206447
This one in particular is not like the regular GSE that is a clear liquid. This is a concentrate so it's color is yellow and a more thick liquid. When you put the drops in water it should start to dissolve quickly in the water and disappear once its mixed. But if it's really jelly like..I don't know maybe it's expired? Check to see if there is a expiration date on it.
2042693
Yes, the gel should be clear but over time Hydroquinone can turn the gel a dark color. My gel was clear for about 10 months then it started turning dark. I threw it away and ordered another bottle.
1573188
I mixed it with coconut oil, Shea butter and almond oil. It doesn't appear white.
2141028
Hello Beth,Thanks for contacting me. The cream in the tube is indeed pretty light, but not white though. Perhaps you did get a bad tube. Can you try some on your hand to see if that changes anything?I love this skin toner and it makes me look younger.Good luck
1176780
Hello! The African Shea butter should be smooth and creamy. Mine did not come with lumps but I don't think it's anything to worry about. It's very thick and has somewhat of a gritty feeling to me with a dark yellowish color.
1691386
Hi, mine also appeared whitish, but upon using the dropper it was clear and went on smoothly. I think it's fine!
1373036
I have noticed that too, but I'm quite sure it's because it has had time to settle, and the heavier part of the almond butter with the small pieces of nut go to the bottom. Once you stir it up and the tiny pieces get incorporated well into the rest of it, it looks perfectly normal and tastes fine.
1106833
It looks like it's supposed to be translucent, but I find that any translucent powder I use gives a whitish look. I usually don't get translucent, but wanted to try this--I just use a small amount. Hope this helps!
2025175
It totally changed, I used it for years so I instantly saw a difference. I usually mix a bit with my makeup and my old regenerist would glide beautifully. This new one immediately left itsy bitsy particles like when the skin peels from a sunburn. That was odd. It went right back to the store. I'm searching for a new cream.
1125857
I use this cream and have always found it creamy with natural ingredients. What you are describing sounds more like a wax?! It does not seem like the same cream.