I bought this together with an international charger for EU. I was able to use it once and next time the light was off and no charging. What is wrong?
1035626
If you plugged the voltage adapter into the wrong voltage, you could have burnt a circuit. Voltage must be compatible.
1035627
I don't know. Email the company and ask. Have you tried plugging it in in another outlet? I had a blow dryer and the same thing happened. The blow dryer couldn't take the voltage difference. Sorry I couldn't help you much. Good luck!
992882
Make sure you are charging from the right port. If that's correct. .make sure it's charged for 24 hrs. ..If not successful. .its faulty. ..assuming that your charging a device has a good battery and the voltage is correct
1961458
Without knowing the state of your battery it would be hard to say. Try the recondition button to see if you can get the battery to work, press the large button until recond light is lit. It takes a while to recondition the battery. Modern battery chargers will not charge bad batteries. If you started with a dead battery, then recondition may help. If the battery was okay then you have a bad unit. I would try it on a good battery before sending it back
831563
When I first got mine, I charged it for a least 24 hours. The On/Off switch should function easy to turn the device on/off. I am not sure WHAT is the problem with yours. It very well may be a defected device......?Sorry, Wish you luck...!
945033
Suire you checked that the charger wasn't the problem. I would contact Sena and see about returning the bad unit.
1701040
Fortunately I have not had this problem. I would suggest attaching it to the charger one more time to see if you can get it to charge. Otherwise I would return it for an exchange. I bought an extra battery and have had no problems with the charging of either one.
721083
Well I ordered new one & tried without charging it but still it was working, & I charged after that & was working perfect.If you tried for 18 hrs, than check your charger. May something wrong with it.
425027
If you charged the charger first, it seems abnormal. I test it just before, it supposed to get lightening.
1977391
Make sure your connection to the charger is locked tight. Push it again then check lights.
176439
I had same problem...it's either an internal battery or charger issue and it's not fixable...just return it. The new one I got (same model) works though.
2196007
This may seem a bit obvious but ensure the battery is inserted in the charger the right way round. Assuming this is not the case, determine if the charger is faulty(if you bought a second battery this will be easy)I have had no issues with mine for the last year..
1599225
I'm not sure, Xela. Is the light working ? Use common sense. Charge when it gets weaker. I think a 4 hr charge every month should do the trick, as long as you don't use it constantly on full power. My light fell off a ladder and broke. I fixed it but the charging light had to be disabled. Maybe try another respondent ?...C
1767668
I just got one and the user manual is ridiculously lacking in details. So humor me...how do i check charge status? I turned it on and all lights blinked once. I plugged it in the wall and only 1 light is blinking. How do I know when it is fully charged?
67009
We have bought and used two of these with no charging issues. So I'm suspecting that your voltage is different than what's required. I would contact the company. See this link:
85883
i have charged mine several times with no proplem. perhaps you want to check to make sure it was off when charged otherwise i know your bulb will take a hit. try turning on the side light and leave it on, even though it might not light up, it will discharge the overcharge if that is the problem good luck.
1677621
Did you just buy it? If yes let the charge waste all the way and when it is done put it on charge if it charges it then the charge works but the light feature is defective. You can always contact the seller and request a replacement and if it was sold by amazon call them and tell them that you are disappointed and you want a new one with next day shipping at no charge and they will accept because it is their fault. If it is a 3rd party seller ask them to ship one at now charge to you and if they say no then threaten them with a 1 star rating. Good luck
1683262
Reading the other responses, I would suggest the same thing. Make sure the battery is connected to the electrical charging points on the charger. I had that problem. Paul Crutchley