Why does the paper keep jamming? It also takes in multiple pages as well and I'm only putting in about 5 at a time
1042095
I haven't experienced the same issue. Note that we need to expand the paper holder for letter size. The default size for the paper holder is A4.
1042096
I believe that Thomas Pan is correct. You need to ensure that the paper tray is fully extended (it will project a bit from the rear of the printer) and check to make sure that the paper lies flat in the tray. If it is bent or arched in any way the tray is not fully extended.
1042097
Great printer ... until the first jam. After the first jam, the rollers get misaligned and the printer is a glorified and over-sized paperweight.
1042098
The problem might be that the paper tray is not fully extended. If you take out the tray you will see the tealish green extender and to the right of it is a smaller tab that you push down and pull back to extend the paper tray. Once done it should fit a stack of paper fine and shouldn't jam. Make sure to add a little more clearance to the back of the printer for the extension of the paper tray adds more length to the overall size of the printer.
1042099
I was unable to fix this problem. I think this printer manufacturer is putting out a lot of defective units because some people love it and the rest of us hate it because it won't work. I sent it back and bought another brand that was basically the same printer, and this one works great...
1042100
I have no trouble with paper jamming on my unit, but I can recommend that you should fill the printer tray up and not only put a few sheets in it at a time.
1241399
Yes it will work. Mine will jam so my advice to you is use a few sheets of paper (10) at a time to help mitigate that from happening. If you find it's a problem. Have fun.
1256968
never jams unless paper tray is overfilled. or using cheap recycled paper. With HP paper it never jams.
93456
I have only printed two envelopes and they came out fine without jamming. The manual says you can print a maximum of 3 at a time (face up) using the front multi-purpose tray and adjust the width to match the envelopes width which is easy to do. The inconvenience is that you have to open the back of the machine (this is where the envelopes come out). I say this is an inconvenience because my printer has the back facing the wall which means I have to rotate it 90 degrees so I have room to open the back cover. I think most people place their machines with the back facing the wall. Otherwise, performance wise, it's 2/2 without a jam. I'll repost if I run into any problems.
1486772
Try reloading the paper and add more if there are less than five paper left then press menu and print again. Check also if the paper is at the bottom of the slot. If all fail, the feeder is the problem.
541417
Franklin, I bought this printer a year ago and my problem is annoying paper jams, over and over and over..... which means I have to remove the back and extricate the paper. As far as your print head is concerned, I experienced that once. I turned off the power, unplugged the printer, removed both cartridges and waited about 20 minutes before powering it up again. The printer seemed to recognize that it was missing the cartridges and immediately rebooted to receive them. In the final analysis, I have regretted this purchase.... good luck. BILL
613558
My previous answer of yes was a mistake. I have experienced no paper jams as of yet
1353728
I'm sorry I wish that I could help. Mine did the same thing after about 20 pages of lamination over the past 6 months. I ended up throwing mine away and now I have a whole bunch of extra laminating sheets. Eventually I'll replace the machine. I'm usually a huge fan of Amazon but I will certainly not get another Amazon laminating machine. I hope you are able to salvage your machine.
163686
I have . The major problem is you can't put very much paper in shut and it jams frequently.
1974657
I'm getting a paper jam too -- fresh out the box.*Edit: Problem solved. I called HP and they had me reset the firmware. To reset the firmware unplug the machine. Hold down buttons # and 6. Replug in the machine while the buttons are still held down. A line should appear across the screen (for this model printer). And then it worked for me. Good luck all.
1579629
Try turning the pages. I had to do some trial and error to write on the right side, it doesn't work on one side.
1784983
I've had that problem on occasion usually when there are folds in the paper. My solution has been to put a slight crease in the document length wise first. I think it handles paper better than the other scanners I've used but still not perfect
1815884
I am having the EXACT same issue - jams after printing the 1st page. Called EPS customer support. They were nice, polite, and are sending me a replacement.
45188
It sometimes works. Mine jammed continually with normal paper, color printing. It's now in the trash.
367611
There should be white plastic rollers on the inside that roll down and pinch the paper once it is slipped into the rail. Pull the black end cap off and see if the rollers are jammed.
578834
I try to avoid jamming it, so I usually don't put more than 2 or 3 max. But I stagger them (I put one after the other with a small overlap at the end of each paper), that way I go fast but without jamming it. It has worked well for me of small office/home shredding.
1634344
If you haven't figured this out by now, use your on screen manual that should have loaded to your computer program list when you loaded your printer. I've not had this problem, but did have one and after hours of researching on Google I brought up the manual and followed the directions - viola, problem solved. I did have a paper jam once and couldn't see it until I opened the back of the printer. Also, always remember to push the flashing button when you've completed any task - it let's the printer know to proceed. (Richard's wife, deb)