Anyone know how to remove the wings on this so I can change the batteries? We lost the instructions (if there were any) and have no clue how to remove the wings so I can change the batteries in this.I even searched on-line and watched too many YouTube reviews on this, just to see if they showed something. :(Any help (and minimal mocking) would be greatly appreciated. Anyone know how to remove the wings on this so I can change the batteries? We lost the instructions (if there were any) and have no clue how to remove the wings so I can change the batteries in... » Read More Anyone know how to remove the wings on this so I can change the batteries? We lost the instructions (if there were any) and have no clue how to remove the wings so I can change the batteries in this.I even searched on-line and watched too many YouTube reviews on this, just to see if they showed something. :(Any help (and minimal mocking) would be greatly appreciated. « Show Less
1047043
HELP! How does the rocket pack pop off? Are the green screws at the shoulders fake? I still can't get the ties off under the back panel by the shoulders!
1047044
I have the same question. I can't believe no one has answered this in 6 months. Additionally, on my toy, there are twist ties and tape stuck thru the wing area that cannot seem to be removed.
1047045
Yes, thanks so much for responding! I looked after I read his message and found instructions on the outer box. I meant to come back and post what I'd found.The rocket pack pops off pretty easily and the tape and twist ties were able to be removed once I had done that.Too bad there's no button to turn the volume down on this toy...
1047046
I just got one of these for my son.To change the battery pop the back of the "rocket pack" off. (The part that covers the collapsed wings. It is made to snap off and will snap back on). Once the back is off you need to remove one screw and the battery cover will come off.As for the twist ties:I had trouble with this as well. You need to take off the rocket pack (see above). My son's toy had one twist tie on each shoulder. Once the pack is off it should be easy to see how to untangle and remove each shoulder's tie separately. Once the rocket pack is off removing the tape should be easier as well.Hope this helps! I just got one of these for my son.To change the battery pop the back of the "rocket pack" off. (The part that covers the collapsed wings. It is made to snap off and will snap back on). Once the back is off you need to remove one screw and the battery cover will come off.As for the twist ties:I had trouble with this as well. You need to take off the rocket pack (see above). My son's toy had one twist tie on each shoulder. Once the pack is off it should be easy to see how to untangle and remove each shoulder's tie separately. Once the rocket pack is off... » Read More I just got one of these for my son.To change the battery pop the back of the "rocket pack" off. (The part that covers the collapsed wings. It is made to snap off and will snap back on). Once the back is off you need to remove one screw and the battery cover will come off.As for the twist ties:I had trouble with this as well. You need to take off the rocket pack (see above). My son's toy had one twist tie on each shoulder. Once the pack is off it should be easy to see how to untangle and remove each shoulder's tie separately. Once the rocket pack is off removing the tape should be easier as well.Hope this helps! « Show Less
2008820
Wow we've had ours for almost 3 years and have not had any issues besides battery changing from abundance use with 3 little ones. How long have you had yours & are you the only owners? I know the tail & heard can come off & I cannot find our manual but you should be able to Google the manual. Good luck
1705828
I haven't really noticed a spot for a battery compartment on the bird so I think that the best bet is to simply buy another. However, I have seen in other reviews that some buyers have contacted the company for a replacement, and they've received one.
1087588
Thank you for posting this! I tries to find out how to change the batteries another day but tonight I found your post and found the screw! The polar express is back in action!
432321
A quick search on YouTube and you'll find a few videos, but there isn't much to it really. Getting the back plate off is the hardest thing really. There's a special tool for doing it, but I just used my thumbnail. Start at one of the corners, and as soon as you make a gap you can start working it around the whole back plate until it pops off. You'll then see the battery connector. Pull very gently on the wires and it will slide right out. Now pull upward on the battery and it will resist. There's adhesive tape underneath it to hold it in place. Once the old battery is out, put the new battery in with the same orientation, reconnect the battery connection carefully, snap the back cover on again and charge it up! :)
1703177
Yes I found that it took a bit of time and patience to wiggle the battery out of its slot. I actually took two thin wooden wedges and was able to get the tip of each one both sides of the battery and slowly nudge the battery out of it's slot. When I put the new battery in I put some duct tape on each side of the base and fashioned a handle so the next time I could more easily pull the old battery out of its slot. It is just a matter of having a thin strong implement to wedge in the small openings on the side and work the battery out of its slot. Good luck
863900
To change the batteries, you need a very fine phillips screwdriver. It is like doing surgery, easy for something to slip out of place.
592520
If you can hover it fairly ok, after some time it will need more power cause the battery's start to go down a bit but it should never have a huge change in flying with out a control input. If it's hovering or flying slow and descends rapidly with out your command it's a problem most likely... Best of luck
798610
I don't know. My problem wasn't with the battery working......it was the connecting device. I was trying to find batteries for my fixed wing CHAMP rc airplane. I could not connect the rc plane to the battery. Now I'm stuck with them. My only recourse is to find an airplane that requires that battery.
578273
I do not suggest that you have this item in the child's bed because of the wings. I have mine on my child's nightstand. She loves it especially when I let her play with it in the dark under my supervision. As for the batteries, I haven't changed mine yet even though I have been using it at night before the little one falls asleep. It doesn't get warm.
937475
I had trouble with swapping the battery. I think I had two batteries of the right size, pried this open just fine, but once I FORCED the two batteries in, they were too tall (by the tiniest amount) and were constantly pressing on the chip's button. Has anyone run into that? I'll see if I can find those batteries that didn't fit and double-check their type.
1205723
Sorry I cannot help answer your questions. I even went to our owners manual and it does not say anything about opening the item or replacing a battery. It does say that the battery may need special handling??? it is a perchlorate battery is all it says! I would get in touch by email with the company. their email is www.petsafe.net or their phone # is 1-800-732-2677. Hopes this helps. Good Luck, Sue
780580
Connie, I'm honestly not sure. We tried to pry it open, because you can see a battery in there. I suppose you can change it- if you can get to it! Seems impossible to open.
1087916
Even with the extra battery you are only increasing the flying time 14 to 20 minutes. Overall you are still down 20 to 25 minutes not including the time it takes to change out the battery. There are larger, more expensive models that provide more flying time if you can afford them. My best suggestion would be to just relax and have fun.
2170145
I had the same problem and tried to replace the battery. Although replacement batteries are available, Norelco advises against doing so and now I know why. When I attempted to remove the original battery I found it either glued or soldered to the contacts. upon removal the contacts broke off and stayed attached to the battery.
140147
From the instructions: Remove the battery cover (located on Top) by turning it clockwise. Insert 4 AA batteries and replace the battery cover. If using with an adapter (6V 500MA) do insert the batteries and plug the adapter into the adapter jack on the item (next to the on/off button). Don't place the item near other light sources - place away from the area you are trying to keep insect free so the insect can be attracted away from your desired location. I hope this works for you - it didn't me!
1273620
hi, i just istalled and flew my phantom fc40 dron with one of these, i had to do special but very minor modifications in order to ensure safety for the battery case in the unit, i can send you pictures i made of the installation procedure and the modification i did to the battery compartment gate, just send me an e-mail to ricardo@villasenor.com and i can share the photos , the answer is yes, they work with fc40, i am still in process of evaluating if the battery efficiency is affected or not, i would think is very minor as per my experience so far, and is great if you fly over people so they can be aware of it. hi, i just istalled and flew my phantom fc40 dron with one of these, i had to do special but very minor modifications in order to ensure safety for the battery case in the unit, i can send you pictures i made of the installation procedure and the modification i did to the battery compartment gate, just send me an e-mail to ricardo@villasenor.com and i can share the photos , the answer is yes, they work with fc40, i am still in process of evaluating if the battery efficiency is affected or not, i would think is very minor as per my experience so far, and is great if you fly over people so... » Read More hi, i just istalled and flew my phantom fc40 dron with one of these, i had to do special but very minor modifications in order to ensure safety for the battery case in the unit, i can send you pictures i made of the installation procedure and the modification i did to the battery compartment gate, just send me an e-mail to ricardo@villasenor.com and i can share the photos , the answer is yes, they work with fc40, i am still in process of evaluating if the battery efficiency is affected or not, i would think is very minor as per my experience so far, and is great if you fly over people so they can be aware of it. « Show Less