My machine reads "error 8." What is the best way to handle this situation?
1063929
I have had wonderful success with calling the 800 number on the inside of your machine. Mine was above the coffee bean receptacle. I had my E8 for over 10 years and it finally gave up the ghost. My new ENA1 looks like a plastic toy but has a smaller footprint and makes the best espresso ever.
1063930
My Impressa E8 has the same problem. Initially "error 8" was occurring intermittently and powering off for a minute would resolve the error, but after several months that workaround fails and your only option is replacing the brew group assembly for a few hundred dollars.
1063931
My Jura E8 had the same problem a couple of years ago. Took the machine apart, removed the brew group, and mailed to an eBay seller juracapressodoctor. He rebuilt the unit and sent it back. I installed and no more Error 8. The cost was $75. So far I have consumed 17,450 servings from the E8.
1063932
This error is related to the brew unit, unfortunately it usually means your machine needs a good cleaning, the kind it can't get from a simple descale or "clean" . Jura charges a lot for this service, I however can replace your brew unit with a new one for much less. You can get ahold of me using google's mail and my name is benjaminbdavis.
1063933
Turn machine off, turn the main power switch off and unplug machine for a minute. * Turn machine on again. If the error message comes up again try one more time. * If the message persists, call customer service. Here's a website with a complete troubleshooting guide: http://www.manualslib.com/manual/80594/Jura-Capresso-65349r3.html?page=34.
776391
We just opened our machine and tried to use it and we have the SAME PROBLEM. :/
1377159
Hmmmm.....I just got the same error and I can not even open the tray door as well. Did you by chance get a fix for this error or does anyone know what it is? I have done search after search and can not come up with anything. GRRRRRR
294855
You might try a repair install of Windows. Perhaps try System File Checker first, but if your Windows installation is corrupted sfc won't fix it. Btw, you go to Run, then type cmd in the field, then in the DOS window you type sfc /scannow and hit enter. This is something to do just for yucks every now and then as routine maintenance.Also, don't forget to defragment as another necessary maintenance item to do routinely.
780632
I agree with Donna. The ONLY way I could make this error go away was with the 1.5 patch. Just look for it in Google, download, and you'll be fine
2184480
I am running it on Windows 7 with no problems, but haven't upgraded to 8 yet. Wish I could be of assistance
557056
you can go to the technical service, i have the same problem, ocasionally, i dont know what to do with this failure
1456290
Can't begin to tell you - this computer was shipped to mom, who lives in a nursing home, in another state. the staff there reported more issues using Microsoft 8. Sorry to be less than helpful.
2115181
Maybe a virus? I'd take it into a repair shop to make sure, then claim warranty if it applies
50064
Sorry there has been an error as we don't own this machine so unfortunately we can't answer this question. Regards
104319
make sure your OS is supported..if running in win8 use compatibility mode. if you are using a usb hub try going directly to the computer
602520
I can't really remember if I got an error message at all. I think my computer would just not turn on. Or it would but wouldn't last long. My IT friend figured it out right away and installed. Haven't had any problems since!
1657216
you need to replace the chip. if you still get that error message there is something wrong with chip or how you installed it. check the install of the chip again.
2204533
I'm using Win 7 64-bit with no issues. You do have to download the software from the site instead of using provided disk but was self explanatory. I don't believe there would be an issue on win 8 though.
1352630
The computer is refurbished from a third party vender.. having some problems with it working i.e. recognizing the optical drive and password over writes in Window 8 start up... when it works it is a nice machine ... will take it some where for a fix
2228232
After doing a bit of research on your error code..... My suggestions are pull all your ink cartridges, turn off your printer, reinstall all your cartridges left to right or right to left it really should not matter, finally restart your printer if error is gone run clean printer head. Remember not touch the metal chip on cartridge. Good Luck.
1612282
What kind of errors? I don't have any problem. I even used a different hard disk to test the mirror feature.