How does the delivery work with this product? Is it delivered right to your doorstep? Who do I talk to discuss the delivery date?
1105055
Hello Michael. If you purchase from us(Toscana Home Interiors) we will bring it into your home free of charge which is included in the purchase price. Regarding the scheduling of the delivery. Our delivery company will call you in advance to schedule the delivery at your convenience. Contact us at our customer service department if you have any further questions or want to place your order. Thank you.
2087798
Hi, thanks for posting your question.The delivery time will depend on your address as well as the method of shipping you choose.I'd suggest that you add this item to your Shopping Cart and select your address and shipping method. Then proceed until you reach the Order Summary Page. Here you'll be able to see your estimated delivery date.I hope this is helpful!
13761
Hi my friend Thanks for your message, it usually takes about 7-14 working days for deliver. Please understand it is a high season, the shipment maybe a little delay. Thanks for your understanding and patience, have a nice day. Regards
97143
I ordered today with prime and two day shipping, but now it said expected delivery is Nov 12th...not cool. I need to figure out whats going on because it says in stock and fulfilled by amazon. Please let me know if there are any more details i'm missing!
1161102
Hi, It depends who you purchase from. We normally deliver quicker but can take up to 3 weeks.
1600433
Hi, very sorry for the concern. 1-2 weeks is the right delivery time. Please ignore the ETA given by Amazon. It is wrong.
1176170
Ordered on the 10th. Expected to deliver on the 13th. Watching amazon for a status update. Would not be suprised if it got switched to backordered. Update: Amazon has updated the delivery date to the 16th today (This is on one-day shiping). Let the customer know the day it's expected to be delivered that it'll be delayed is quite dumb. Stay classy Amazon
1603079
Hello, if you are having this shipped outside of Europe if you pay for standard delivery it can be from 7-10 days but up to 21 days and if you pay expedited this normally takes 3-4 days ,hope this helps. Vitalife
1824141
Dear Alejandro,Good day. Cherry here.Many thanks for your interests in our product. If you pay the item later,we will do the dispatch for your item on Friday morning. It usually takes 3-5 business days to deliver our item from our warehouse to your location if no problem on the shipment. So if everything goes well,there will be no problem for your demands. Please don't worry.Welcome to your purchase then.Have a nice dayCherry
12621
I presume you are referring to the delivery. If so they took it inside my house. It was in a large box. Hope that helps.
2192749
I preordered this from Amazon when it became available, and got an e-mail yesterday saying that the expected delivery date was the 13th. Since I picked overnight shipping, I take that to mean that they expect to ship my order by Monday, but obviously can't confirm that this is going to happen.Edit: Like those below, got the order update the day after it should have shipped.
1147778
I didn't sit around all day. I found out which delivery company they used, called them direct, spoke directly to the delivery guy and he gave me a 2 hr delivery time range. It went smoothly. I live in the Midwest.
1351921
Hi Dennis, Thank you for your inquiry. The standard time for delivery is 2 to 3 weeks from purchase date depending on the country. We hope this information has helped, please let us know if you have any other questions and we'll be happy to help you. Regards, Glaiza
294821
amazon generally overshoots their estimated delivery dates. most times i've found things to arrive anywhere from 3-5 sooner than the projected time frame (if you used the super saver/standard shipping method). either way, i think the question has been answered
1448345
If people are having to wait an extended period of time for this unit to arrive it might have something to do with the carrier and the distance it needs to travel to reach you. I know you posed this question back in February so I'm sure you received the unit by now so I'm answering this question in case someone else is currently in a similar situation. If you were expecting it on a certain date and it's exceeded the e.t.a. by at least 4 days I'd try to contact the seller to see if they can shed any light on the situation. I'm about to order another one of these units for myself and I'll try and note the time from when I order it until the time it arrives. Hopefully this will be of some help. EDITED 12/10 I ordered the unit on 11/26 and received it on 12/9 so it took roughly two weeks to arrive, however, I'm not too happy with it. I'm about to do a review now to explain my experience with this (updated?) unit.
1796
Dear customer,the normal deliver date is about 7~12days which you will receive before june 27Any more questions,please ask us freely.Regards
1248530
Yes, my expected delivery date was suppose to be feb. 19. When I asked the amazon rep why my order had not shipped yet as of feb. 18 I got concerned. Her excuse was that there were many who had preordered and that they did not have enough to fill the preorders. I said that doesn't make sense, I preordered mine back in nov of 2013, how could I not have one reserved already? The only solution they suggested was to cancel my order and order from one of the other seller on amazon and they would refund the difference in total price paid. Which isn't a good option because if there were any issues with the item, I would have to deal with sending it back overseas and that would be more of a hassle in time and money. I'd much rather deal with amazon directly. What I think actually happened is their shipment has not arrived yet from their supplier whoever that may be and that's why our orders are delayed. They sent me an email that if they don't have the item by mar 21, they would cancel my order. If that happens, I will tell them to honor their first offer to refund the differnce I pay if order from another vendor. Because at that point I really wouldn't have any other choice.