I have had this frother about 6 months and I loved it. Now, it doesn't work. Same amount of milk. No holes in screen. What's wrong?
1072904
I had a similar problem after four-ish months because I was only rinsing the frother with water after using it. Now once a week I brush both sides of the screen with a toothbrush before pumping it through some water and it still works. I haven't changed the type of milk (2%) and I froth both hot or cold milk, depending on what I feel like having.
1072905
I have had this happen with other types of frothers too. Have you changed the type or temperature of the milk?
1072906
I'm so glad that you posted this. I'm having the same experience. The equipment looks the same. Nothing has happened to it, but it no longer froths.
1692957
I haven't heard of anyone keeping one for more than a year. They just stop working. Keep trying to find a frother that will do the job and last. I just bought another conpresso because I found it for 30.00. I'd pay a decent price if I knew it would last.
1811780
Depending on how long you've had it, how long in between usages, what kind of 'milk' or milk product such as Silk has been used, it's possible it just needs some special cleaning. I had to run a weak solution of vinegar through the coffee maker part of mine as well as taking the steamer nozzle apart and soak it in a weak solution of vinegar, then used filtered water to run some steam back through the nozzle to rinse it well. Hope that's useful.
1422519
The best advice I can give is to push the spring loaded plunger on the milk frother with a toothpick and make sure it moves freely. It not a bad idea to take it apart (the frother) and clean all the parts once a week or so.. However once the pressure release valve on the side goes bad there's nothing you can do as I have not been able to find replacement parts. Had to throw mine away
437485
More than likely a defect. We bought our Saeco without doing a lot of research. We didn't have it too long before we had to send it in for service. ..maybe a month. We got it back and about a month or two later, we had to send it back in. During that time we did do a lot more research and found there are many problems with this machine, to include frothing. We gave up and invested in a Jura... very much worth the money. We got our Saeco back after we bought the Jura and it had been sitting in the shipping box every since.
193456
I'm not being sarcastic but have you made sure there are fresh batteries in it or that the batteries are inserted correctly? There are so few working parts on this little frother I can't imagine what else could be wrong with it. I hope this helps. I've had mine less than a year but have had to replace the batteries twice. Hope this helps.
1344026
I have had my machine for just under a year and I love it! Unfortunately it started putting out more water than steam when frothing the milk so I ended up with watery milk instead of foam. I contacted Lello Appliance Corporation355 Murray Hill ParkwayEast Rutherford, NJ 07073201-939-2555LelloAppliances@aol.comThey were very nice and referred me to electra-craft.com who does their warranty work. I downloaded the repaire order from their web site and sent the machine to them this week ($20.00) for two way shipping and am waiting for it to return. I'm sure that they have parts. You can contact them by email or phone. Very good people! I have had my machine for just under a year and I love it! Unfortunately it started putting out more water than steam when frothing the milk so I ended up with watery milk instead of foam. I contacted Lello Appliance Corporation355 Murray Hill ParkwayEast Rutherford, NJ 07073201-939-2555LelloAppliances@aol.comThey were very nice and referred me to electra-craft.com who does their warranty work. I downloaded the repaire order from their web site and sent the machine to them this week ($20.00) for two way shipping and am waiting for it to return. I'm sure... » Read More I have had my machine for just under a year and I love it! Unfortunately it started putting out more water than steam when frothing the milk so I ended up with watery milk instead of foam. I contacted Lello Appliance Corporation355 Murray Hill ParkwayEast Rutherford, NJ 07073201-939-2555LelloAppliances@aol.comThey were very nice and referred me to electra-craft.com who does their warranty work. I downloaded the repaire order from their web site and sent the machine to them this week ($20.00) for two way shipping and am waiting for it to return. I'm sure that they have parts. You can contact them by email or phone. Very good people! « Show Less
878197
I have that same problem!!! I had descaled it, and 'cleaned' the machine parts with a paperclip (per instructions by rep on phone) and I still got short-cupped. I talked to the company a few days ago and complained, so they thought it could be a 'faulty k-cup holder' and they sent me a replacement. Well I put it in, and now my machine does NOT work at all! I called the company and they think the machine could be defective and are sending me out a new one. I hope THIS new one works!!!!
1557041
My old machine did that for couple of years and new one does it sometimes. I think you are ok. Sounds like it's building up pressure. Sometimes I think it gets clogged a little in the steamer and takes a little extra pressure to punch it through. Make sure you run your steamer for couple of second after you steamed your milk to clear up port.
604588
Call the manufacturer. More than likely they will ship you a new set for free. Mine got milk in them (user error) so I called thinking I had to buy a new one. But nope-they replaced them for free!
421248
Mine too - I've had 2. I thought the first one was defective so I exchanged it for a new one. The second one is the same so it basically junk. I'm looking for a new one. Best, Jenn
1117606
I'm not sure what you're doing wrong. I bought it after seeing my dau-in-law use it in Germany, and I've used it successfully several times, including this morning. Fat free works best with any frother (I also have a steam frother) and the fat content prevents the froth from forming. Heat the milk in a saucepan until hot, then pour it into the frothed and use the plunger vigorously for about 15 seconds. Mine came out creamy and frothy this morning.
1095845
That is strange. The only time mine ever leaked is when I filled it too much. I usually use the paddle because I don't like too much froth but, it shouldn't leak regardless. The frother that looks like a spring really does froth the milk a lot and I noticed that you don't even have to overfill by much for it to leak, especially if you're using non fat milk. I'm sorry I don't have an answer for you, try contacting Nespresso, or Amazon. I will tell you that mine doesn't leak and even my kids use it, so perhaps yours has a defect.
309909
I hope they aren't, I love my milk frother!! If my frother breaks someday I would buy a new one. Hopefully the people will be answering their phone again. When I ordered mine I received a call from a nice woman who was one of the owners. She wanted to make sure the order was processed right.
18666
I don't know what to tell you...I'm frustrated mine is acting up...it just gives hot water, ZERO espresso, something is not working. I wouldn't buy another Krups again, that's for sure.
2067613
This device is defective. I had two that I had to return. They stopped frothing after a month and the black rubber seal fell off. The second time when I returned it, they expected it and said no problem. It was great for one month.
22553
Contact Food Saver, your machine is broken. I have had several machines in the last 3 years, they are not very durable, but work great. I called them and they sent a replacement machine. Good luck.