It died. Can someone help? It is unresponsive except for a red light that flashes when I plug it into the computer.
1077551
I tried LFJ's suggestion. It worked right away!!! My husband couldn't believe it, especially when he was ready to invest in the sony bloggie (I wasn't keen about the latter). It was a challenge getting the battery pack out (for those of you who are unaware, there is an unlock button on the bottom, then you slide the front bottom part out). After that, plugged it in the computer, and followed the 4 steps. Thanks!
1077552
It has been suggested, and demonstrated to work, by many that you should perform the following steps, which may help you too:1- Remove battery pack from device.2- Insert device into USB port on computer.3- After computer recognizes device, insert battery pack and [safely remove] device.4- Reinsert the device into the USB port with battery pack intact.It should then begin to charge and should respond as usual.Hope that helps!
1077553
I realize this was posted several month ago. My flip camcorder (same model) stopped responding at the same time yours did. The last video it recorded was on April 26th. I tried what LFJ suggested, but it did not work. I tried plugging the camcera into the USB port today (6/28/11) and, suddenly, it works again. Felt like Christmas. So if you have given up, ...give it one last shot and see if it works. Not sure if I can trust it, though.... Maybe it needed an update (which it did). Good luck.
444418
It has happened to us as well. Amazon handled the problem fast and provided us a new unit quickly. However it failed after two weeks ago. It also went dead. I am returning this one too.
981827
Did you try turning the power off first? If that doesn't help after turning the power back on then I would assume it's dead.
373581
Sounds like it may be defective, mine has a faint light when it is working. Check to see if files are transferring.
1247855
I got it, cut and pasted 300 gigs worth of backups to it saw it complete a bit later on and took a nap for an hour. Came back and it was dead along with all the backups. Will try to break it open and see if there was just a failure in the power unit. It was ac tho..
238816
I would send it back as defective, mine worked fine. Contact the company & request a replacement. Good Luck
808093
Check your control panel to see if it's still recognized. I've noticed that it always needs to be reawakened by pressing the trigger before anything else will work, but I'm sure you've tried that. The best way to know if it's alive is by seeing if it will work with any other computers. Of course, it also has a rechargeable battery.
1184391
The red light won't stay on. I've plugged it both in the wall and on my computer and I have no indication that the charge is holding. Is this happening to anyone else or should I return it? I only got it today.
1415776
I plugged it up and it worked instantly. Try using a different Slot, look to see if there are any updates. Or restart your computer with the device still plugged in.
775858
I too just had this start up this past week. I've had to jiggle and reinsert the plug to see if the connection will take. My laptop is only a couple months old, so I'll be calling to see what my options are for fix or repair.
86103
Well it may just be me, but I couldn't get it to work at all. I plugged it in and nothing. I will open up a support call at some point and try to figure it out. Answer here...
921696
Try disconnecting power supply and reconnecting. if that does not work, I would return as defective due to internal circuitry failure
81511
I would call the manufacturer. It sounds like something is wrong with the unit. Mine worked immediately with no issues, and I did NOT charge it before use....just plugged it right in and it worked. Sorry!!
1740495
That had happened to me as well. Just unplug and try plugging it back in. Took a few tries but back up in no time. Great purchase sounds great.
56134
The same thing happened to me. I think the computer shorted out. I ended up returning the item. Make sure you put the batteries in correctly and then turn it on and off two or three times. That worked for me but it crapped out about three days later.
1133969
Mine worked fine when I plugged it in. No issues like you are having. Mine is awesome. Good luck.
1446860
Mine appeared to be DOA. No signs of life. No LEDs lit. Even using the enclosed software for discovery, my PC did not recognize that anything was attached. I gave up. I meant to return it but forgot.I am quite experienced and, so far, no device that actually works has been able to defeat me, so this must be a dud.