Hello, I just got my package, but the Itam have some damage, the cover have rupture . how can i do ???
288324
If the cover is cracked or broken, contact amazon and ask for a replacement. The ink willdry up and the foam will ddeteriorate. They are very honorable with their customers. My item lasted many many years. Enjoy yours.
1099335
i had a similar situation ,but my case wasn`t even a cracked , just a little bit on the side where you don`t even see it , but after i contacted seller and explained them , they just asked me for a pictures of the damage and Yes, they did send me a new one. I`d definitely give a 5 star for the customer service
917278
probably. I would contact the company. If the item was damaged during shipping, they will probably replace it for you. It should be insured.
1073197
I agree with the advice that Sharon offered. If its just the plastic cover, use it without it. If for some reason youcan not, buy a new one. New is more fun. Good luck Gerry
1673662
I would suggest charging it a little longer. If it does move after that, then it must be damaged.
551746
I own this case & I love it. I really don't know how u can repair that. Mine is in top shape
93077
I sent the pkg out of town...didn't open...under picture press "BOSE " go to "CONTACT THIS SELLER" They will help you...sorry!
801745
Mine was in perfect condition: no dents, tears, scrapes or breaks. I am sorry yours arrived damaged.
1500718
Your quite welcome! Yes, Amazon had the best price when I was needing my cover. Hope it takes care of your problem. Mine is working like new again.
1337771
There should be a place to pop it up on the edges. Use a table knife to pop it up if you don't have long enough nails. It kinda goes in at an angle then snaps down. Then replace cover. Hope this helps!
2006166
I'm glad Amazon was able to give you a refund! I assumed since my covers were labeled a final sale that I wasn't entitled to a refund, but it certainly is worth asking now that I've heard about your experience. Maybe if enough of us speak up, Amazon will no longer allow them to carry their faulty covers.
917647
I would contact Amazon or Logitech. Was it torn upon purchasing, or was it torn after using it. Did you set it on something that might have poked a hole or torn it? Amazon is great about returns...
985194
It shouldn't be mailed without the original box, it sounds like it was used.. You should call amazon and get a refund or a replacement right away. You deserve to get what your money is worth.
1622459
I'd return it! If it came fr Amazon they need to know & if it came fr one of their vendors they need to know! What a waste. Go up your acct online & look up your past orders & click to return it! I've had mostly good but a couple bad packaging experiences. They often send follow up emails to rate just the packaging on irders. They care about that stuff. Do it!
2596
Wooooow. Sorry to hear that. Mine is still holding up well and it was purchased w/a deep discount because it was slightly damaged. Good luck in your quest for answers.
353273
I received mine a few hours ago. The pretty much put the box shown in the gallery in a packaging box with little or no protection. I dropped my box when I was picking it up, but I don't think it affected anything. There are plastic things that absorb shock from the drive in the manufacturer's box.I'm not sure how I can explain it in a better way.http://ecx.images-amazon.com/images/I/61owr2hat9L._AA300_.jpg
976697
Mine had a rip on it too. I didn't look into replacing it. I certainly wasn't going to return it since I put it together. I would like another also.