I can't get these to work. If only one hearing aid has a T switch, could that be the problem?
1082177
That might be an issue. We bought these for my daughter who wears hearing aids and the audiologist at school set them up for us. I think she has a program on her computer to set them up on the hearing aids but I'm not 100% certain. I'm sorry I can't be more help.
1082178
No T-coil is definitely a problem, but if the aid with the T-coil does not work, you need to have your audiologist check this out.
1082179
I have used these for years with no problem. Do you have hearings aids with a T-coil and has your audiologist turned them on?If you have a T switch on only one hearing aid you should still be able to hear in that one ear, if the T switch has been turned on.
1082180
Yes you must have telex oil or "T", program for this to work. Depending on your hearing aid you may have it but it has not been programmed, if this is the case check with your hearing aid provider, otherwise these work as described on the "T" program, I enjoy mine and try to be gentle with them because they are not as durable as other inductive cables I have used but they are so much lighter and more comfortable, I guess that's the trade off.
1082181
They have to have program on hearing aid and they must be setup to function. They would have to talk to audiologist
1082182
Yes, that is the problem. They work best with t-coil so you may only be able to use that one side for quality sound.The side without a t-coil will have a poor quality sound in comparison.
1082183
Yes - must, I believe, have T-coil on both ears for stereo. When my son wears only one of his cochlear implant voice processors, he hooks both of the hooks on the one ear. (defeats the purpose of stereo, of course, but at least allows you to comfortably use them).
1082184
Hello,I sent my music link headset back within an hour of getting them. My hearing aids do not have a T switch and besides for the few minutes I wore them, I found them to be very uncomfortable.
127374
Unless the theater has a wifi t coil connection for a hearing aid it will not work/
585536
I have two devices that I use in alternation, one ear, then the other ear. I choose not to use both ear pieces at the same time due to the sound amplification beings "too loud". For me at least. But the devices work wonderfully well in amplifying high tone sounds and words, which is what I was lacking. Tom.
1487108
Ours worked with no issues. If you've tried another set of headphones with no success then perhaps there is a defect.
1964099
You may have to make sure the plug in is working, be sure both lights are on, on the charger. If they are not you may need to take the ear piece out & try putting it back in. If that does not work, let me know & I will send you my box.
1000012
Yes, They may not be properly hooked up, or you may have to reset the fuse in the back of the speaker. In any case you should hear something. OK.
1682586
I would check with Plantronics. It might be that the headset plug fitting is different. The T10 uses a standard telephone fitting for the headset plug while some of the other models use a different type of plug.
424298
make sure you are not pulling the ear plugs from the plug too hard. If you have you may have broken them. That is how I knew my last one was no longer viable. I was too rough with them.
929622
Unplug the red wire and see if it works. Overall, these are junk headphones and I'd try to get my money back if I were you.
821594
I have had no problems at all with mine. Send back and ask to just exchange the ones not working. Good luck!
739655
I can't answer for this particular model, but as long as it has a "T-switch" or "T-coil" that is built into the hearing aid, it should work just fine.
1646081
I don't see any reason for them not to work....you are patching from the transmitter to the speaker or amplifier,,,,,,
2028519
I don't own these (just looking at getting them), but I assume that it's because of the 4-conductor on these (extra conductor for the mic). The socket at the gym is made for 3-conductor (ground, left channel, and right channel), i.e. just audio. If you plugged these in and they didn't work, you need to test them to make sure they didn't short and blow something out.
2087802
Make sure batteries are in their slots correctly.Ear switch could be defective.
284689
Sounds like they are defective. You should return them as defective and get a new set.
2038746
Nope, your receiver is probably defective, I just plugged mine is and boom... working, great headset.
1971810
I agree with the other two posters, call the technical service and go over it with them. Since I have never bought a second set of headphones I'm not quit sure what the hookup procedure is. You could have defective headphones or there is a simple trick to make them work.Mike