bought this for my mom.worked fine for 6hrs now is stuck in work offline.keeps saying failed query tcp/ip what do i do
1102390
Jeff, who was the dealer you bought this computer from? I bought my piece of crap from CravingSavings. I called him and he told me I need a new hard drive. I had no way of getting the computer back to him so he sent me a new hard drive, which I had to install myself! Since thenm, I have had nothing but problems, it wasn't just the hard drive. There is so much garbage on the computer itself which was never cleaned off. Recently I had to call someone to fix it, because it froze on me and would not work at all. I wish I had the knowledge to help you with your problem....all I have to suggest is you contact the seller! Good luck I hope this helps!
1102391
My suggestion would be to reboot, go into windows in safe mode. Once in safe mode, go to device manager, check for any issues. If you have another computer or laptop that works fine, find any drivers (network) from dell. Use a thumb drive and transfer the drivers to the machine with issues. you will be able to install in safe mode. NOTE: this all could be done from your regular boot. I use safe mode a lot to check things...
1102392
Jeff, who was the dealer you bought this computer from? I bought my piece of crap from CravingSavings. I called him and he told me I need a new hard drive. I had no way of getting the computer back to him so he sent me a new hard drive, which I had to install myself! Since thenm, I have had nothing but problems, it wasn't just the hard drive. There is so much garbage on the computer itself which was never cleaned off. Recently I had to call someone to fix it, because it froze on me and would not work at all. I wish I had the knowledge to help you with your problem....all I have to suggest is you contact the seller! Good luck I hope this helps! Jeff, who was the dealer you bought this computer from? I bought my piece of crap from CravingSavings. I called him and he told me I need a new hard drive. I had no way of getting the computer back to him so he sent me a new hard drive, which I had to install myself! Since thenm, I have had nothing but problems, it wasn't just the hard drive. There is so much garbage on the computer itself which was never cleaned off. Recently I had to call someone to fix it, because it froze on me and would not work at all. I wish I had the knowledge to help you with your problem....all I have to suggest... » Read More Jeff, who was the dealer you bought this computer from? I bought my piece of crap from CravingSavings. I called him and he told me I need a new hard drive. I had no way of getting the computer back to him so he sent me a new hard drive, which I had to install myself! Since thenm, I have had nothing but problems, it wasn't just the hard drive. There is so much garbage on the computer itself which was never cleaned off. Recently I had to call someone to fix it, because it froze on me and would not work at all. I wish I had the knowledge to help you with your problem....all I have to suggest is you contact the seller! Good luck I hope this helps! « Show Less
2131575
Hi Well i gear Just fine with my i conect and Thats all . Try to disconect and conect again maybe works
1862309
Got mine to work thru our corp firewall by using the direct connect function, specifying my IP address (as given to me by my ISP) & using port 8111 (Netmeeting). Good luck!
2159407
I ran CMS & it found it. Suggest hooking to computer with crossover as backup & chk for default IP in manual. Good luck
2263700
yea. it's probably defective. it works good on my end. no issues, no freezing. The connection might have a failure or switch the power cord. That might have the failure. Test it out.
1126526
I couldn't get it to work at all. Their technical support said it would be fine shortly and 12 hours later still Nothing. Had to fight for a refund which came late and reluctantly.
657569
Sorry, GG, mine lasted far less than that. We switched to a TP Link. Hope you can do the same.
1643483
@ John S.: Try turning off router for one minute then turn back on. Sometimes this is a cure.
887534
I haven't updated/connected to my router in a while, so I'm not sure what version I am running and I would need to drag out my laptop to check it. If you had no problems with 1.88 I would try going back to it. If that doesn't work then contact support/RMA it.
2019186
FYI - I was using mine as a repeater and ended up returning it due to constant loss of connection with my main router. Every day I had to reboot it, and by the following morning one section of the house was offline. after a week of that BS I sent it back for a refund.
775523
In most cases buffering and failure to connect to server are internet issues. A Wi-Fi signal booster will help. I purchased a Amped Wireless for about $85 and have not had any buffering issues since. This should solve your problem
578098
Check the conection .disconnect and reconect maybe this solves your problem
2100237
My Buffalo unit is independent of the internet. It is connected via an RJ-45 network plug to my computer. The internet is just another component of my network. If anything fails on the network, everything else is still OK.
568675
Hello, I would suggest going to Rain1 or Irritrols website. They have some great pdf's that you could download or print to help out connection and troubleshooting. Please let us know if this helps. Thank you,Customer Service
616307
Check your internet connection (wired or wireless) and try to shut everything off and then start it again. I have no problems with mine
146271
Got the computer for my mom she said it last for about 6 hours. Not sure about replacement.
616305
I have the same problem since yesterday (Feb 3rd). sometimes they get disconnected like this for a day or so.