How durable is the USB port? The last Mophie had lasted less than a month because the usb port broke loose and made it completely useless.
1081592
Don't drop your phone while charging the phone, b/c the micro usb is very fragile. I dropped mine the other day with it plugged into the wall and now it won't charge. So it may suffer the same fate as other cases with this micro usb. The Apple plug in is very durable but for the size wise they went with the micro usb. It looks like I might be in the market for a new one. These cases are not cheap (and very heavy) and not easy to just go grab a new one when this issue happens.
1081593
Ok. Little hard to plug in. Just don't get in a hurry. Extra batt time is sooo worth it!
1681079
It has not damaged my phone as of yet. I am using that USB daily to fast charge my phone. Theoretically, it could shorten your phone battery 's life.
603186
This mophie can accept any charger that has a USB connection on it. It's a great product. I used in on vacation and it came in really handy
789198
It's one or the other. I ditched my Otter box and went with the Mophie. My Mophie and iPhone did survive a 20' drop onto a concrete floor. Good luck!
1255448
I had the same problem. I returned it to Mophie and they sent me another one. The new one would not connect either. I have it to someone in my office, and they had the same problem.
440157
if you bought it direct from Mophie, they will honor a warranty for 1 year. I assume you bought it from Amazon - if they don't honor the mophie warranty, i would complain.
27249
No there is no USB port, that's the problem. However there is an iPhone socket which I dont find of much use
406633
Honestly everyone complains and I have not found a problem with the cord. My mophie still works after 4 months.
1563913
My first one lasted well over one year before it started to fall apart. Probably close to 2 years, but I am pretty gentle using my devices. I agree the low price is worth the length of time it lasted.
932810
Well, it's not a case.. It's a way to charge your galaxy when you're away from traditional power sources... But any device you cagrgr using a USB cord will work with the Mophie. We also charged our kid's kindles using the Mophie
1533355
I used mine for about 10 months with no problem. Then it started breaking apart. I ordered another one, though because I liked the pink shell... I can find my phone in my purse!
792598
Yes, works perfectlyAfter a days usage the iPhone is still 100%and the mophie still has 1 or 2. Lights on
458191
Hi there, only to let you know that I bought 2 of them about 2 years ago I have replaced both with other brands, because a usb port failure. My advice find another brand. Thanks
2032723
It's extremely safe. I carry it in my back pocket mostly, and it holds up well. I've dropped it to many times to count and it's still holding on tight. It doesn't stretch over the phone, it slides on and lucks in place. The instructions say to turn it on and off, however I never turn it off. I'm a realtor and on my phone a ton. It makes a huge difference for me. Honestly, I can't survive without a mophie. My first one lasted about a year. I hope to get the same life span from this one. So far, so good. I strongly suggest it �
1532522
I have the Mophie Juice Pack External I have the extension that came with it. No problem.
692522
My experience is that the usb port is so fragile that using the headset in this fashion will eventually result in the fragile port breaking. At first, the thing will still charge with some manipulation of the usb cord. Eventually, it will not work at all. I'm actually interested if the workmanship of this thing has changed in a year.
340556
It's better than getting a separate charger so you don't have to worry about extra cables and carrying around your phone and the battery charging pack. But I'd guess a Mophie external charger might be more reliable than this, given that it costs like three times as much. Depends on the charger I guess. Sorry I'm so vague. I've never had a regular charger.