Why do covers come off when phone is dropped?
1085462
The only thing I can think of is if the impact produces enough energy that the case pops off as a means to disperse that energy instead of the phone bouncing a bunch of times. The point is, I've dropped mine a million times and the case pops off (mine is a Droid 4, so the case is in 2 pieces) but the phone has yet to get a scratch on it. I can pop the case back on all day long as long as it protects my phone!
455961
The cover does slightly twist to come off. Try twisting it clockwise and counterclockwise several times to loosen the cover. Then pull the cover off straight up while holding the bottom half. It will take some wiggling, but it does come off.
646006
There must be something wrong or off in your settings. The cover has nothing to do with the function of the phone at all. I have never had this problem of heard of this problem before. I would take your phone to the Apple store and speak to them about it.
788443
mine did not have that issue at all. i've had it for over a year and it is still in superb shape. not only makes my phone look so very nice, but i'm absolutely never concerned when i drop it.
220150
you have to take your back off the phone and then snap the phone into the case. It replaces your protective cover on the back
367351
Yes, those holes are not covered. Having said that, it's never been an issue for me. I've dropped my phone a few times and I have to say that I *love* this case. My only complaint, and it's not really a complaint per se, is that you really have to push on the power and volume buttons for them to work. Unlike an old case I had, your ringer volume isn't going to get pushed up to max while it's in your suit jacket pocket and you're sitting in a meeting. :)
394422
The case leaves a thick lip around the screen, so if you drop your phone the screen won't touch the ground and when you leave it face down the case raises the phone to prevent scratching the screen
1959903
If you drop your phone, you drop your phone. Any cover over the phone helps. I have dropped my Nokia 1020 twice, the case has taken the hit in both instances. The case popped off. The case absorbed the shock. The other cover which I intend to purchase is the camera grip for the Nokia 1020. That adds another layer of protection, probably a better layer, because it is thicker.
482230
Ann, When you put the tow covers together over your phone they should click and seal. You then put the phone into the clip face down. Seat the bottom of your phone into the curved part of the clip and press inward. You will hear a click and you phone is now secure. To remove, press the release clip on the top of the case and your phone will come out. I hope this helps.
1598352
No the plastic cover does not come off. Once I figured out how to take the cover apart, the phone fit perfectly with the plastic cover in place.
889204
No, it has not happened to me. I think it has a protective cover that more or less prevents that...
1894589
I have dropped my phone a few times with no damage. I also have a glass cover over the screen that I purchased at the AT&T; store.
2238571
The protective edge is thick enough to keep the phone in place and won't let it come in contact with the ground. In my experiences if it hits basically a flat surface there is no contact.
1302390
I haven't had a problem -- it comes off when I twist it. Perhaps something is stuck under the cover?
1523402
Hi, the best way I found to get mine off was to lay the phone screen down on a flat surface and push down just above the spot where the two pieces of the case come together. Once you push down on there, the bottom piece should slide off easier. I hope that helps
1537381
My daughter has this case and she actually dropped her phone the other day and the case came off. I have not seen her try to take it off other than that but since it came off that easily I would have to say that maybe your case has some kind of a defect or something. Sorry wish I could help.
908461
It doesn't effect the phone in any way. It only protects the device from drops and scratches. I still love mine!