how do I get the watch to turn back on? I've had it charging all day and it won't turn on.
1099454
I didn't know it turns off. I think that maybe you didn't have the charger lined up right on the contacts. When its charging there is a status bar indicating what percentage the charge is up to.
99264
This is a known issue caused by a feature that turns off the battery after the watch has been in the box a long time without being used to keep the battery from going bad. The first fix is to press and hold all four corner buttons simultaneously. Try this at least 10 times. If you see something show up on the display, then the battery is back on and you just need to leave it charging overnight. If you try this a few times and nothing happens, then you have to send it back to the company which will fix it for you. It can take 4-6 weeks to get it back, but once you do, it's a great watch.
733642
We never could get this watch working. I am hoping I didn't wait too long to return it.
2165468
Agree with other 2, make sure it charged because that's how you turn it on. I've had no trouble with mine, works beautifully.
1706300
Try removing the battery and reinstall it...mine stopped working after few days and that worked for me.
985701
Youre supposed to let it charge for a few hours the first day you get it. If that doesnt work maybe you should contact the company and get a new one.
301223
I've had TONS of issues with charging. The charging nodes corrode fairly easily (on the charging cradle, not the watch itself) and the 610 has a nasty habit of DE-charging when plugged in (e.g., you will see it go from 90% to 85%...etc.)
505157
Bonnie, obviously you must have a defective watch. I have two of them and they both work fine after 6 months to a year. Good luck to you. Smile
2009049
Did you make sure it was fully charged before you wore it? You can email customer service too, and they will get back to you within a day
1723359
U should have a clamp like looking charger. On the back of the watch there are 4 pin holes. The clamp fits into the 4 pin slots. U can either plug it into a computer or into an electrical outlet.
1933695
Make sure it's fully charged and use the on off switch opposite side of where you charge it. I hope this helps.
2156086
That's a new one. Call their customer service. They were very helpful when we had a problem charging the watch.
318825
Make sure you charge it and also turn it on. The button on the bottom turns it on.
996373
Have you tried charging it? If it is not taking a charge you need to contact the company & exchange it.
1945111
Try putting it on the charger. If you can get it to stay on do a factory reset on it
835654
The watch phone I bought is not working well. Since I got it, the blue tooth and other features are not working as how they suppose to work. I don't know what to do with it.
505156
Normally, the battery in this watch will last at least a year perhaps longer.In my experience, you have a defective unit. Contact your seller.