I've misplaced the warranty information on my blanket. Does anyone have a website, email address or phone number they can share for this blanket pls?
255222
If there was any information, I certainly do not remember it. Normally, I am very good about keeping pertinent information, but I don't think there was any in my package. Sorry I could not be of any help.
255223
Their web site is: http://www.pfisleep.com/warming-products.php. Their email address is: custserv@perfectfitindustries.com. The phone number is 800-299-1378. The address is on the web site. It is in North Carolina.
665671
I ship via USPS Priority mail. The blanket would be there in 2 to 3 days. If you give me the size and color you are looking for I can verify that I have it in stock before you order.
1452026
I have the same situation here. Just ONE blanket instead of "Two Pack" as advertised. It came packed in the box. I've contacted with customer service and they sent me another parcel for free. But after that they opened a return procedure for the previous package (by mistake), which means: i have to return a previous package or my card will be refunded. So I contacted Customer again asking for help me to figure out, whats exactly happening. But customer service representative wasn't sure, how many blankets would be in this package. ... 01:36 PM(GMT) Shruthi(CSA): Yes, you'll receive 2 blankets. In this case, I'd request you to wait for the package to arrive and see if there are two blankets and then return the original single blanket... If you only receive one blanket, contact us again and we'll cancel the return for you. ... ... Days after, I recieved a replacement parcel and it was still ONE blanket instead of TWO PACK. Customer servise told me that was a wrong labeling and I don't need to return anything and will not be charged. (thanks, Amazon) ... For now, Amazon made a corrections for description of this product. It's 1 blanket, not 2.
332713
I do not know how to claim the warranty. Can you please email me this information?
2218108
I bought one of these. The package insert makes no mention of a warranty. The website of the manufacturer is http://www.naturalcomfortcompany.com For my King size Ultra Deluxe Mulberry Silk Filled Comforter, Summer Comfort, from the Natural Comfort Bedding Collection, the RN# is 33818. Mftr address: 3925 Cypress Drive, Petaluma, CA 94954. Hope that helps.
643395
really don't remember what the warranty was - mine did not come with a cover but I had one I was using from the other bed. My son loves his mattress.
917356
bought the blanket in king love blanket. company bought from was not as good.
99100
I tried to get a spare roller cover. I contacted the manufacturer by e-mail or phone - I don't remember. I didn't get a response from them.
1538602
I registered mine online for warranty & kept the box in case of trouble. All of my info. is in a folder but I am not where I can access that exact information to help. Sorry
34594
Hi Kathleen, I just replied that I didn't know about a warranty for our blanket. I did a quick search about the blanket and found one review that had the following text - "The product is backed by a five-year warranty, and several users report the customer service department was at least friendly, though perhaps not always helpful." Digging a little further found this note - "5 year guarantee from the manufacturer, Perfect Fit Industries (since 1932)."Finally, here is the contact information regarding the manufacturer:Perfect Fit 8501 Tower Point Dr.Charlotte, NC 28227 800-864-7618 custserv@pfisleep.comBest of luck resolving your problem. Roy Hi Kathleen, I just replied that I didn't know about a warranty for our blanket. I did a quick search about the blanket and found one review that had the following text - "The product is backed by a five-year warranty, and several users report the customer service department was at least friendly, though perhaps not always helpful." Digging a little further found this note - "5 year guarantee from the manufacturer, Perfect Fit Industries (since 1932)."Finally, here is the contact information regarding the manufacturer:Perfect Fit 8501 Tower... » Read More Hi Kathleen, I just replied that I didn't know about a warranty for our blanket. I did a quick search about the blanket and found one review that had the following text - "The product is backed by a five-year warranty, and several users report the customer service department was at least friendly, though perhaps not always helpful." Digging a little further found this note - "5 year guarantee from the manufacturer, Perfect Fit Industries (since 1932)."Finally, here is the contact information regarding the manufacturer:Perfect Fit 8501 Tower Point Dr.Charlotte, NC 28227 800-864-7618 custserv@pfisleep.comBest of luck resolving your problem. Roy « Show Less
767166
the blanket was working great now nothing . any warranty? purchased in 2011.
20234
Please check thos link.http://www.themojack.com/warranty-information.html?page=support/warranty-information.aspx
845012
When I looked for the warranty info it says you can contact the seller directly or go to the manufacturer's website. I bought one for my parents for Christmas and they've had some trouble too. Mostly pictures not showing up because of size or something but it's a hassle. We may be returning it as well. Sorry I can't give you more information. I will assess theirs when I visit this summer.
1167347
That's a great question. I went back to search for the return policy and couldn't find it. Since the bedding comes from an outside vendor I guess you go to their website and then track down their policy, but it was not upfront. I do a lot of shopping on line and learned a big lesson with this vendor, having to pay for return shipping, insurance and a restocking fee.
393458
Same here. Just got a very vague message that if I recently purchased this unit, I should have received an email with the new customer service contact information. I have not received any email. There was another thread on here that had a phone number, 610-385-8080, for a company called Heat For Less. I had to leave a message, however, so we'll see what comes of it.
922437
You would have to contact the company at www.cloud9mattresses.com (I think that's the website - if not, do a google search of "cloud 9 mattress toppers" to get the exact website. Then contact the company. They have a good customer service dept and will be helpful.
633381
I would try contacting Bella's customer service at: 1-866-832-4843 help@bellahousewares.com