Anyone have difficulty opening the cap to the reservoir? I have tried two of these mops so far and have not been able to open the cap!
1103149
No. I haven't had that problem at all. Are you turning the cap counterclockwise?
74294
Me neither until I had issues with the o-ring on the inside of cap. We would put cap on and click it twice but turn back to take cap off and it would just fall off like it wasn't sealing down.
209747
Not really sure, but maybe there is too much of a vacuum. Try popping the sipper seal a few times and then screwing off the lid.
258852
the directions I found said to stand on the strands and tip the mop handle to the side...................NO NO. I broke the handle. My dear husband is trying to get it glued back together but I'm thinking it will need to be a new handle. I will try the screw driver next time. Thanks
273586
Wish I could help but my H2O mop quit working and I called the company and they said my model is discontinued (after 2 yrs.) I would not buy another one from them! They should stand behind their product or get out of the business. I called around and found that repair co. do not want to even look at it. Therefore I am out of luck !
664190
i imagine that the pressure would subside in time to get it open again .... or maybe the fit of the cap screw is not alined ... i'd check with manufacturer ... i just bought another one great filter
17602
Suzanne, I am having the same difficulties with this vacuum. I usually cannot get it open to take out the dirt and dog hair, so I end up pulling it out with my fingers - YUK! I finally was able to get the entire thing apart to wash it all and there is debris behind the screen that I have no idea how to get out, so I just kept forcing water through it...very frustrating. I am sorry that I bought this vacuum. It was a lot of hype over nothing.
1846895
It sounds like you may have a clogging issue. Try inserting a different bottle to see if it is the bottle first. If it still doesn't spray you may have a defective mop. I haven't had that issue...yet. Like others have said too...it has to be pushed down all the way.
1773396
Have you tried pushing down the cap and turning once or twice, then just normally? It's got a catch or something that you have to push it down under to then unscrew it from how I get it openHope this helpsSofia
2172908
The cap is supposed to act like a seperator of sorts , first make sure the system has zero PSI , or maybe some thing is wrong with the cap ,opening to small or large. Call distributor they have parts and answers
1548819
I have been having the same problem. I was thinking it was missing a part on the end of the nozzle that the attachments attach to, if that makes sense. Good to know others have got it to work. I'll keep trying.
21218
Hello Kathleen, I had the same frustration for a few minutes until I accidentally squeezed the cap and, "Pop!" It opened. Now, I realized that the design is clever to prevent accidental opening from pulling on the cap.Hope that helps.
1954760
I bought mine last year and have had no trouble. I love my mop. They are a little tricky to get on the handle, though, but they worked very well.
635552
Yours must just be stiff. I just get a firm grip on it and turn the top opening to the left. However, you will then need to re-pressurize it by pumping it up. Maybe you have too much pressure in it - try opening the little pressure valve first and then it should unscrew more easily.
651885
I had the same problem. Here's what I did to fix it. After you fill it up, while the dish is filling, loosen the top cap for a second then tighten it up pretty tight. I think this causes a vacuum and it works like it should. Hope this works for you!
958340
One reviewer I read was told by the company to put plain water in the mop w/o the reservoir being attached and spray a few times. This worked. Hope that helps.
776311
I'm not sure if we've had that issue with these mops, but other similar mops we've used in the past have gotten rusty. Maybe put some CLR on it to loosen any rust?