After installing the ball valve &amp; thermometer, I filled my kettle with water to check out the spigot action and nothing came out! Please help!
1085560
That is odd, make sure there is nothing blocking the spigot hole. Did u use Teflon tape? You could of done it wrong and now it is blocking the hole. When you open the spigot u should be able to see right through and into the kettle. Other then that the spigot I'd pretty cut and dry open and close. So it should be simple to troubleshoot it. In the end if you can't figure it out you most likely received a bad valve. That would have to be a first!
1759503
When I bought mine last year I had the same problem. Even level it didn't work. Called company and they sent me two little pieces of PVC pipe that were cut to fit over the places where the water tank nozzles are pushed up and are supposed to empty. Not explaining it well but basically if it won't work after being level, call the company and they can help.
1087891
hmm sounds like it is broken. our cow kettle had no loose parts, still works great...the sound is like a hooo...not a moo. ask seller to send you a replacement. good luck
356374
Probably not the valve. I had the same issue and the problem was the outlet tube was clogged with carbon. I would check that first.
1916682
Try re-seating the kettle in the heating cradle. The light will come on when it starts heating. It may take a couple of tries to get it to work at first, but it should work pretty good from then on.
1518841
You have to use the Teflon thread seal tape where the pipe nipple screws into the ball valve. Use enough such that the last few turns are difficult. If the valve turns easily all the way to the hex nut, it will leak. You should also make sure about half the pipe is inside the kettle and half is outside to make sure you have enough thread available. If you ran out of the tiny amount of thread seal tape that came with the kettle, you can buy a whole roll of it at Home Depot for about $2. Lastly, I only used the silicone ring between the inside hex nut and the inside of the kettle wall, not on the outside. You have to use the Teflon thread seal tape where the pipe nipple screws into the ball valve. Use enough such that the last few turns are difficult. If the valve turns easily all the way to the hex nut, it will leak. You should also make sure about half the pipe is inside the kettle and half is outside to make sure you have enough thread available. If you ran out of the tiny amount of thread seal tape that came with the kettle, you can buy a whole roll of it at Home Depot for about $2. Lastly, I only used the silicone ring between the inside hex nut and the inside of the kettle wall, not on... » Read More You have to use the Teflon thread seal tape where the pipe nipple screws into the ball valve. Use enough such that the last few turns are difficult. If the valve turns easily all the way to the hex nut, it will leak. You should also make sure about half the pipe is inside the kettle and half is outside to make sure you have enough thread available. If you ran out of the tiny amount of thread seal tape that came with the kettle, you can buy a whole roll of it at Home Depot for about $2. Lastly, I only used the silicone ring between the inside hex nut and the inside of the kettle wall, not on the outside. « Show Less
1237563
The top button is your answer, sounds like it might be faulty. I'm sure you've already tried to just take it out and unplug it and let it sit an hour or so then 1) put it back in the water for 20-30 minutes, 2) plug it in and set the temp. I love mine - and 78 works for my Beta but it will cycle through the choices just fine. I like the way it blinks at a different temp to show actual water temperature.
349595
I had a similar issue just the other day. It seemed the water temp wasn't moving. I unplugged it, let the heater sit (in the water) unplugged for about 20 minutes. Then plug it in again. I think the heater needs time to get acclimated to the water temp, before the filament or whatever starts cooking. Give that shot before you start slamming the heater against the wall. = )
1225169
Pull water container and insert back. Sometimes that does not fit properly and does not produce steam. Use only filtered water. My is perfectly working so far.. Call Black and Decker for trobleshhot your problem...Good luck
483251
Before connecting it to your Keurig did you try turning it on while connected to a water bottle and see if any water was being pumped? If you cannot get water coming out before it is connected to a brewer, then the unit is defective. Frankly I do not recommend this unit, they seem to have a very high defect/DOA rate. Try the FloJet BW4000 Bottled Water Dispensing System PLUS instead. It is a bit more expensive but it will work and last a long time.
279559
I would have to think the valve is not working. I would open it and try a pipe cleaner from the outside. Also check the handle to see if it is turning the valve.
1946697
Look at your water tank. It should have a plug and then the ring around it to screw it closed. Maybe there is something wrong with the gasketing mechanism?
347731
Difficult to tell. Check the wwater reservoir connecton with machine. Also make sure you drained the stam out throug wand. There is a valve that prevents water from coming out when steam is present. I.e there is preasure build up.
308798
Sounds like you got a defective one. Mine was easy to swap out, no issues. I made sure the center post was properly inserted into the bottom of the valve. I swapped out my old one because it was doing the same thing, letting water out of the waste when in filter mode. It seemed to be related to the lack of spring tension keeping the handle down vs anything else. Good luck.
524482
There's a plastic lever on the left side of where the wires hook up. Make sure the valve itself is seated properly., and slowly pull the lever down. You should hear the water rushing through the system and your heat will work until u figure if your thermostat is bad of the wiring is not right. Good luck
1032949
I had this problem, too, until I realized I wasn't opening the spout completely. Try pushing down on the black push button on top until it's completely depressed, then pouring. I had no problems after that.
740352
First question are you using distilled water? Any other water will partially plug ducts and spit and sputter. Second, is it fully heated? If not then give it five more minutes or so. If it is still not working as it should, your machine needs some repair. My machine provides continuous steam. Good luck...when working properly, the machine is great!