I have a slimsonic rechargeable toothbrush and it stopped charging after 2 yrs. what do I do?
1089553
If yours lasted for two YEARS you should be doing a happy dance! You got your money's worth. Mine died almost immediately and I never could get customer service to ever call me back.
1089554
Inside the slimsonic is an AAA 700MAh NiMH rechargeable battery. However, the 2 poles are glued (soldered) to a wire (+) and a metal plate (-), you can try to replace the battery, it might worth the effort, if you are pretty handy with this kind of small repair work. The trick for long rechargeable battery life span is to not leave the battery constantly charged. So unplugged after charging is done. It can easily last 4+ years.
1089555
I am sorry, I had the same problem. I ended up throwing it away and ordering a new one! I did not see any way to open it and replace a battery.
1089556
Mine quit after less than 2 months, so I threw it away and chalked it up to lesson learned. Don't throw away box and instructions/warranty.
1089557
I've had mine for less than two years but only the brushes have needed to be replaced.
748992
Try a different cable, or a different charger, maybe discharge it completely and recharge.
1179367
We regret to read about your shaver. If the battery only holds a charge for a short time we would recommend replacing the shaver as the unit is not designed to used a replacement battery. If it will not charge at all then you may have a non-functional charging stand and could obtain replacement part number - RE7-43.
915719
I am having the unevenness in power just two months after the two year warranty expired :(I still like the Oral-B toothbrush but I think I will buy a cheaper version! I mean if it's going to die every two years.... *shrug*
147464
i think you should start with trying another charger. since its a micro-usb port it shouldnt be too much of a problem finding one. you should also try different sockets... the electrical output may differ a little bit. if the problem still persists, i assume its the battery. try discharging it and (however) charge it again up to 100%. your next option would be buying another battery... good luck!
2111576
Just guessing ...Does another brush head work? Maybe one was defective. Otherwise, maybe the toothbrush needs a recharge or is itself defective.
1618003
Test the toothbrush works on a rechargeable battery. The base stand is the charger
1880103
Sorry, I do not know the answer. I have had the toothbrush for over 4 years and it has worked fine.
1244982
Try charging the battery before buying a new battery. Mine needed replacing because the charge wouldn't last for more than 15min.
973670
It could be the charge controller , they are cheap and easy to replace . You can contact the razor for any generic type that is the same volts
2105430
We have been using Sonicare for many years. I bought the battery-powered toothbrush, since it's much more convenient. I have some brushheads from the maybe 10 year old rechargeable, and they fit, and work. I've not actually used them on a daily basis, but I did try one. I'm not surprised that Philips try to sell new brushes, and for all I know, the older style brushes don't work as well as the new style. Doesn't matter to me - usable or not - I love the new battery unit!
1721873
I no longer have the toothbrush or the charger, but my old original toothbrush and charger looked like this: Philips Sonicare Elite 7500 Power Toothbrush . If this is your toothbrush and is over 5 years old and the base of the toothbrush is a perfect circular shape (with no angular straight edges cut into the base) then this is probably the replacement charger!
1904417
No the battery cannot be replaced. The battery should last years so if you have a new unit and the battery is not holding a charge I would call Philips directly. Also, make sure you leave it on the charger long enough to get fully charged (24 hrs or so). Philips states that a 1 hr charge will give you enough power for a 2 minute brush.
14354
Sounds like time a "Factory reset" with paper clip *off charger* If no Change Contact Phillips sorry friend Just a question. ..how long have you had it?
2004804
you charge it via the USB - which i think you are probably clear on... but if the internal rechargeable batteries ultimately fail, then i believe it is time for a new speaker... i do not believe you can replace them.j
710912
Call up the Phillips 800/888 number. They will send you a new one. Did you put in new batteries? Also you may need to take off the brush head and dry the inside well. Any water leaking into the well where the magnet sits will cause it to short. Clean that area and the prongs for the batteries at the bottom.
2040151
My showerpik also stopped working. I have yet to contact waterpik to ask for assistance, but plan to do so and will share their response. My thought is that they will not replace but am only surmising.