I bough 2, one has worked fine, the other I can't even get my computer to recognize I have a USB device plugged in?
1110128
maibe your pc is the fault.... so u can do this... unplug your laptop put out the baterry and leave it like so for 15 min ...atfer put in the battery and plug in the usb ..it should work...
1110129
never had any issues with it, can not really advise, maybe return to seller or write them and get their advice.
1110130
I've never had 2 working simultaneously, but are you able to try the second on on a different computer? Maybe it's one per program. Are you using there software for this?
244253
I have not h had this problem with mine since I have purchased it. Did you connect both USB connectors that could be the problem or if you have not installed the CD that came with it then try to install it that may help.
859586
It's windows basically reinstalling the usb devices. I don't think there's anyway to fix it
1717913
It could still be your USB port and/or cable, try another cable and/or different port. I've had the same thing happen and it was the cable, but on my other notebook it was the port.
1614048
Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps! Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the... » Read More Are you sure that you used the USB cable correctly? You need to plug both USB cables to your computer for the drive to work. One would only provide power, and the other would be used to transfer DATA, neither one can work on its own. As a troubleshooting step, try to use a drive in the enclosure that you know for sure is not dead, if that one works, and the other one is still giving you problems, then it might be a problem in the drive itself but not the enclosure. However, if the drive that you know is working well, still doesn't show up on the computer, then it might be a problem in the enclosure. Hope this helps! « Show Less
1351514
One end is USB, but where does the other (old fashioned) looking end plug in at??
322499
It depends on your computer. My lap top is the same as yours, one usb on each side. For me, this device works with one usb connected. THe second is for power inn the even it does not get the power needed.
534124
So apparently per Microsoft, you just have to make sure you plug it into the USB 2.0 port and not the USB 3.0. Haven't tried it myself but think I'm going to.
422487
No. If you look at the picture it shows the two retaining pins on the same side as the USB symbol which would work, but mine came with the pins on the opposite side which will not work
198649
Can you confirm if you got a solution for your problem? I have the same situation, lost the usb receiver and I'm trying to look for a replacement as well. let me know how you figured it out.
2010926
Is it ( the memory card) recognized by the computer when it''s plugged in? If not likely a cable/connection problem. Is the USB port working? Try a thumbdrive with files already on it.
1517558
First, make sure BOTH plugs are plugged in. Mine won't work with only one. The only other thing I can think of would be to restart with it connected. Unless you're running Linux. If so you probably have to mount it.
922221
my PC has 2 USB ports that are 3.0 if that's the question you're referring to
1580622
Unplug and replug the cable into the hard drive and the computer. There are many tiny connectors, and sometimes if the plug is even a little crooked it won't work. If that doesn't work, try it with another hard drive, to see if it's the adapter, or your drive. Also, if you are trying to use only one USB plug, use the one in the middle of the cord. The plug on the end is just for extra power (in case a single USB port doesn't have enough juice to power up the drive; I've never had to use it).
1985282
It may be that you need to use a powered usb hub, if that doesnt work I would, if you havent already, google the problem and see if other users are experiencing issues or if it is just you
1133971
I guess the first question is do you have both plugs for the kb in. If so try plugging them into known working usb ports
2190976
This doesn't work. No any power on when I inserted USB into computer. Can I return it for replacement?