Can't get this product to work on my laptop or home computer?? What am I doing wrong?
1075969
You specifically have to plug it into the Line In on your soundcard (usually the light blue port). Also, make sure in your volume settings that Line In is not muted, and that its volume level is high enough. I'm not sure what speakers you have, but the jack on the front/side of the speakers are usually for headphones.
1033121
I ran into the same problem. I ended up contacting the seller. I ended up upgrading to an iMAC or HP product.
229718
should be pretty plug n' play. Maybe it's defective. Try a youtube tutorial. Good luck!
1206190
I could never get it to work either. You should try to get your money back. Although I should say I did not try the solutions that the other users made.
1161859
I'm not sure which version you are using but the device is a plug-and-play. I've been able to pop it to my computer at both home and work and get it running. I'm using a windows 97' for home....not too sure about the one at work though. hope it helps! good luck! :)
992056
I tried it, but havent been able to make it work. . . I will keep looking if there is a way to get it to work though.
333632
Hi Rena,This is going to be a shot in the dark. There are some computers that are not compatible with some equipment. If you don't see anything in the card, and all your connections are correct, it may be this little scanner is not compatible with your system. I hope this helps
1184232
Hi Steven, This should work with both desktop and laptop machines. Windows, Ubuntu & Macintosh.
1868890
I never got mine to work... but from what I saw on YouTube presentations it works from your computer.
771580
I have the same problem. Both machines are windows 8. No excuse for this not to work. Save your money and do not buy this product.
634631
I am having the same problem. It won't show up on my control panel and the computer won't detect it as a hardware device. I have some pretty important stuff on it too. I don't suppose you found out how to make it work since you posted this comment?
2018319
I'm using Windows 7, 64 bit and was able to get it to work. It's not hooked up now so I can't give you any further help, sorry.
903808
I gave this purchase a poor rating because I have not yet found a driver that installs successfully... please let me know if you do...THX... Jay
1145518
Have you tried using it on another computer? Or perhaps a different USB port? Is your computer fully updated? Do any other USB devices work when plugged into the same port? If all else fails, it may have a defect and you will need to exchange or return it.
2117956
Did the earlier answers solve your problem. I would do exactly as S. Berry mentioned. Also, you may try first connecting both pieces together, then insert into the HDMI of the TV and finally to the mini display of the laptop. Sometimes this works only in this order. Then try restarting your laptop. It might work.
619803
I got it for a friend, they looked it up first to see if it would work on their computer and it did. I ask them and they didn't know since their computer is a different one. Sorry I couldn't be of more help.
1881415
Hope this helps. Try contacting LAPTOP MATE directly as they confirmed for me which adapter was compatible with my system.