Why did some customers receive a different bottle that pictured and with serial/ bare code missing or altered? I really want to purchase but concerned
43219
deceptive. do not purchase. the package that I paid full price for was definitely previously opened / used. the online code was removed from the package.
43220
It looks like Amazon or the Vendor are cutting out the code that is inside the box that allows you to get refills and register your product. It also means the seal on the box was never original and was replaced. Deceptive indeed.
1951514
I've purchased from 2 different vendors. One time it was the tin bottle. The second purchase I did not pay attention to the photo and it was a glass Bottle.
1727866
I also got a knock off "magic decanter" It was from a "shipped by amazon" marketplace seller. The seller put a label on the top that says Vinturi, but the box is clearly magic decanter. Also there is no logo on the item itself and the Vinturi has it's logo on it.
175342
I am not selling this, I just purchased one from Amazon. There must be a mixup.
562428
Yes they are, mine came from "Medela" company, they seem to be an older version. Maybe they are just getting rid of them? The are just like my other bottles except there isn't any writing on them(The pic has writing). So happy, but now I think I want more!
1386635
Its been awhile back when I ordered mine. I do know I received three bottles. I do think that's how it was listed but can't remember for sure.
2179893
This is interesting. You're right to spot this problem. I got my bottle of Olay and it is not this one. How my review got attached to this product, I don't know, unless I made an error. I usually don't review, though, until Amazon asks me. If you look down below on the page, you will find other bottles of Olay and there is one that is the exact product that I bought and have used for years. The description fits and the bottle fits the description, so I assume it is broad spectrum. It's the same price.
2121357
Well, the picture on the link says 10/2014.....but I don't know if the bottle you will receive would be the same unless you contact the seller and verify that.
737745
If you item came wrapped in cellophane, then you received a authentic product. Sometimes, the manufacturer has a bad batch and a few don't smell the same. All of our merchandise comes directly from the manufacturer. I suggest you exchange it for another bottle.
1978617
Hi P.A., The barcodes on my bottles are covered as well but I have no doubt this product is from the ENJOY Company. I have checked the fine print for the company name and these products are made in the USA. I have used ENJOY off and On for quite some time and the same quality is there as far as how my hair feels leaving it soft, shiny and feeling thick. It may be because of the discounted price they had to type in the dollar amount instead of scanning. Some companies may sell their products in there stores for a higher price than what they would sell them for on the internet. If they scan them in the store using the bar code that would be the higher price. When they sell on the internet they key in the dollar amount for the lower price. I am just using that as an example for a possibility. I prefer purchasing ENJOY on the internet for the better price. I hope I was able to help. Thank you.
178927
I received these exact bottles. My order came directly from Pureology, not a distributor. Hope this helps.
1253119
The two bottles I bought don't have "+" on the bottle. I hope it is the one you're looking for.
1564088
Stella,There is no contact information on the empty bottle I have left. There is also no information on manufacturer other than a website.I did try the website, only to get this weird page stating the domain has expired and the site was created by someone who used a godaddy.com account.I won't order this again. Did nothing for me and who knows what I was really taking since there is no way to contact the maker.Scary !
444177
That had happened to me before after adding it to my cart, not sure why but I've always gotten the newer bottles!
1564085
Stella, There is no contact information on the empty bottle I have left. There is also no information on manufacturer other than a website. I did try the website, only to get this weird page stating the domain has expired and the site was created by someone who used a godaddy.com account. I won't order this again. Did nothing for me and who knows what I was really taking since there is no way to contact the maker. Scary !
1514795
Don't risk it - and if you do only order from a seller that is "fulfilled by Amazon" (so you can return it, because you will probably need to). I received bottles that looked like the real ones (but it did NOT come in the packaging that the official duo comes in), but when I compared the scent of this to an authentic bottle it was very apparent that this it was not the real PM product. And with the volume of reviews that indicate others have had the same problem, I think it is best to stick with official Paul Mitchell suppliers (which you can find on their website - the price isn't that much more than the ones on here). Don't risk it - and if you do only order from a seller that is "fulfilled by Amazon" (so you can return it, because you will probably need to). I received bottles that looked like the real ones (but it did NOT come in the packaging that the official duo comes in), but when I compared the scent of this to an authentic bottle it was very apparent that this it was not the real PM product. And with the volume of reviews that indicate others have had the same problem, I think it is best to stick with official Paul Mitchell suppliers (which you can find on their website - the price... » Read More Don't risk it - and if you do only order from a seller that is "fulfilled by Amazon" (so you can return it, because you will probably need to). I received bottles that looked like the real ones (but it did NOT come in the packaging that the official duo comes in), but when I compared the scent of this to an authentic bottle it was very apparent that this it was not the real PM product. And with the volume of reviews that indicate others have had the same problem, I think it is best to stick with official Paul Mitchell suppliers (which you can find on their website - the price isn't that much more than the ones on here). « Show Less
1415129
The same thing happened to me (you can read my review, if you are interested, as I will not re-type it once again). I mean, if they aren't going to send the exact item in the picture, why don't they change the picture?"Currently unavailable", that's what it should say in this case.