Is the container supposed to be sealed or unsealed upon arrival? My UPS box had a hole in. Container not sealed. Concerned about contamination.
1109504
You need to contact Amazon immediately, assuming that it is still within the 30 days. Anytime you receive a product, especially a health care product, that is not sealed, there is a problem.
621417
The one I received is sterile. It's packed exactly as you said. There are two pieces in each individually sealed package.
2196543
Mine was sealed. If you continue to have to the same issue, chewy.com sells it and pet supplies and has very fast shipping. Everything i buy from chewy is sealed properly and their customer service is nice. I bought the zymox on Amazon, this time around, and it came in fine but the shipping took forever.
706265
I have a sealed box and it works great. I've had zero issues and it's run like a champ for many months now. I'd choose sealed because it's cleaner quality and takes up less space. Hope this helps
1611926
Yes, mine had a hole too. But I opened it way after it arrived (I was away when it was shipped) so I just decided to deal with it.
1925371
no, our unit did have a damaged box from the UPS shipping, but luckily whatever it was that damaged the box never made it deep enough to damage the AC unit. I have a problem with stuff being damaged from shipping all the time. It is part of ordering stuff online.
226021
I would say that ball has a leak....NOT NORMAL...You should notify the shipper! There was no sand in my box
926365
The best by date on my recent purchase is January 2015, but I have stored previously purchased packages for at least two years unopened with no deterioration of quality whatsoever. Once I open a box, a transfer to a glass cannister with a screw on lid to make sure nothing gets in the package. We live in Florida and seal everything and have never had a problem.
124768
Yes, mine came sealed and I had to break the seal to open. It is NEW and the same that I have gotten from the company.
545313
I don't know. I finished both my containers and disposed of them. If you already have bought it and cannot find the info on the container, then just go by how fresh it is. I had no problem with freshness.
1502435
I don't recall the tin being sealed. There is a plastic bag in the tin that I think had a twist tie on it. I do remember having to dig for the scooper though. Hope that helps.
1982933
Hi John, Your product should be sealed. If it isn't, please contact Amazon so they can send you a replacement. Mike
1633242
It is sealed. If there is ever an issue, you need to send it back to Surefire and they will fix and/or replace the unit as necessary.
595395
Item was leaking and UPS put it in an additional package to prevent contamination of other items. Way under protected for a liquid.
992861
I'm not really sure how to tell. I usually just go by all the reviews and make sure the seller has a really good rating. I always look up the product on their website and try to check out the pictures and packaging. The packaging must be sealed.
2175604
The package is sealed by a 'ziploc' type fastener and is also sealed airtight by the plastic seal above the zipper. However, it's not vacuum-sealed.
1921563
Michael The box seemed ok, mine came through just fine.I have been buying on line for several years and have never had a problem with UPS. Doug