my screwpull is not working, How do I get it repaired.
1105103
Go to le creuset website...http://cookware.lecreuset.com/cookware/contactus_10151_-1_20002....request an RMA# for service.... call 800# or email. Do not send it w/out the RMA# they will provide....it will only be returned.Good luck....they do respond quickly, and will likely replace your Screwpull, as that what they have done for me.
1983744
Go to a hardware store and get two new screws/bolts. Make sure you get two nuts to lock them down. I have always made sure the nuts are tight and have had no problems.
257310
Let me see. Well, just pull down the tinny bulging screw gently, if it doesn't work try to pull it up.
426639
same exact thing happened to me! where the screw mount meets the shaft seperated and when removed you can see where the "glue" had shattered and failed.ive tried to contact them but nothing in return. let me know if you had any better luck.
1007997
Contact the seller. They will probably be able to send the screws. Should have been included In the package
1019777
Mine doesn't work, couldn't get the screw on the shelf to support it properly
459924
I would call Amazon and check, sometimes they will just send you a replacement for the product without making you send it back, depending on what it us. Otherwise I agree with the others that it would be best to go get a replacement screw if you can. Maybe you can call the manufacturer? Probably not made in the US.
2246492
I'd suggest taking the screws you do have to home Depot or lowes, they could tell you which screws would match. Or contact the company, they might send replacements for you.
2159510
You press the button and twist the top. When its half way put the screws in. And twist till its right. Press the button while twisting it so you know its fixed
892334
No. But check the tension on all the screws. buck will fix it or replace it. Call their warranty dept and talk to them if you can not fix the issue.
947305
Any Ace Hardware should be able to take care of the problem. Bring a sample of any remaining screws or the assembly instructions will/should have the sizes of the parts needed - that should put you back in business. Happy shoveling.
1603570
I bought a precision screwdriver set from a dollar store. Or you might try a glasses repair kit.
1134278
I had the same problem so I replaced the side screws to screws with heads instead of flat screws. It seemed to do the job. Good luck.
1061188
I've had two screws fail on me. The second time was today. Opted to not try for a replacement. Going with Above the Tie : )
28822
The screw cannot be fastened , although you can use gorilla glue that should stop the problem.
163845
I would return it as it is obviously defective, unless it happened since you received it. In that case, I don't know about finding the replacement screw. Sorry I can't help.
622699
Jim: The nob on top of the cork screw unsrews. Once it's unsrewed all the way just slide out the old screw, and replace it with a new one. I'm not aware of any manuals.