My bidet worked fine. I noticed today a drop of water dripping from the nozzle and the dial was completely turned off. It worked o.k. before.
1077029
I had this problem when I installed. I had to push the dial down and it snapped into place.
1077030
Yeah. Sometimes you have to turn the dial a little harder and it stops. Hope it works for you!
1077031
I have mine a few months, and it works just fine. I had returned one from another company, that cost twice as much as this one, got a full refund, and purchased the Joy. If it lasts a year, it will be well worth the small cost. If any problems develop, such as your problem, I'll simply order another one. I suggest that you call the company. Amazon can give you their phone No. if you don't have it. I'm sure they will tell you what to do, or even send you a new one if within the warranty period.
1077032
Check the round rubber or plastic washer at the joint...may needs to be replaced
446248
Mine also broke after a few months of use and what I did I emailed the seller and luckily he told me he will send a one time replacement free of charge; try it. If this doesn't work, try Lowe's, Home Depot, or call your plumber, they should have replacements.
1375611
The bidet works with a simple T connection with the same diameter as your pipe. It should therefore be ok to sad a new connector if it has the same standard diameter
1743035
Yes that was the unfortunate thing that happened with us also. We went to lowes and got a new one to replace the one that came with it. Also we had to go back in and reseal so it worked with the plumbing. Kind of a pain. But we love the sink. Good luck !!
1435625
When I purchased one for my brother, his light stop working also .What he did was took the shower head and put it on another shower and it worked. His water pressure was low so the lights didn't work. So check your water pressure
1529486
thank goodness! I would have lost sleep over the idea there was no shut-off....enjoy...ps: I miss having a real bidet but mrs.bidet is ok...the only problem I found with it is that even after raising the seat to use the spray, some water would end up on the bottom of the seat, the bottom of the lid and around the rim of the bowl...you can prevent that by keeping a plastic bag nearby which is large enough to slip over the lid and seat before you use the spray...then wipe the bag and the rim dry and return the bag to wherever you store it...
1749341
The washmate bidet does not contact the water. I use dish washing detergent to clean it.
2074970
yes, mine just started turning off and I can not get the buttons on the hose to work. My unit is just over 2 years old. I really love it when it works, but not so much right now.
1298926
Sounds like a connection issue. Just check where the bidet goes to the tank.
89793
I have had that problem in the past. I let it dry for a few days and sometimes it works but often times it does not. I just replace the unit. Not a good solution, but it is a solution.
1906277
This is a pretty simple device, and I have not experienced anything like this. Assuming that your water supply has a constant pressure, I would suspect that the pump may be failing and is "locking up" intermittently. I would check and see that the hose from the water supply is not kinking and the hose to the nozzle is also not kinking, though either of these would be fairly conspicuous.i would think. The first one of these I bought failed completely after about 8 hours use, I returned it for a replacement and have had no problems with it.
154414
Hi Aimee , Just go home. Will check for you. The one I have works well and no problems. Will contact you later. Went running and need a shower. Ron
1919845
We've had our mop for about a year, and last week it suddenly stopped spraying. When we'd squeeze the trigger, it seemed jammed or struck.I almost bought a new mop, but in one last desperate move I got a thin sewing needle and poked it into the center of the spray nozzle. That fixed it!Give it a try if yours stops spraying.
2159951
The water flow should resemble what you see in the advertisement photograph on the Amazon item page; make sure the spray/flow buttons on the retractable faucet nozzle are pressed-in all the way plus verify that the momentary water flow on/off is not stuck in the closed position. I've had my faucet for four years and it has worked very well; the nozzle became clogged with water deposits after about two years but I was able to replace just that part.
1693316
You have not gone wrong. The toilet is a BAD DESIGN. I fought a loosing battle for 12 years, trying to stop the leaking and trying to clear the swirling water of the sewage. I hope you have more luck getting it to work than I had.
1492132
I had the exact same issue with mine. Make sure the quick disconnect is seated properly and the hoses aren't kinked. Also, taking out some of the sponges helps a little and increases the flow. That worked for me for a little bit. I eventually filed a warranty claim and within a few days API had sent me a brand new one and it has never leaked. You may need to do the same.
1035773
We have not had that problem. It sounds like your faucet is not completely turned off. We do keep the nozzle handle positioned in open position when off so the hose completely drains.