Is there some sort of trick to getting this light set up? I've now had two sent to me and neither seems to work.
1100532
solo colóquele las baterías y enciéndala, utiliza 3 baterias AAA, que se colocan en el mango del sable!
1100533
It took me a few tries but got it to work after 5 minutes or so. I had to make sure all connections are intact and that the batteries have good contact with the metal clip and spring.
1100534
I bought two of these for my boys and both worked just fine. Assembled according to instructions.
1100535
Sorry to say no one probably has an answer. I do not believe any of them work. Do not miss your chance to get a refund...
1100536
Followed directions when we assembled the toy. Had to make sure batteries were in properly. Had no issues. Maybe shipping provider handles packages roughly. Seems like all ups packages that I get are in shambles... pathetic...
1100537
my husband couldnt get one of them to work either....i took it apart wiped it with a cloth and then put it back together...worked fine after that.... i dont know if there was something on the connections or if he had batteries in backwards. but i didnt have a problem with mine...fyi the remotes run outta batteries pretty fast....
1963458
I would try looking through the ambx forums. Some users have worked through various issues with these lights and have documented their fixes. Make sure to download the latest software and follow their install instructions. Good Luck!
1491941
Did you remove the plastic tab in the battery slot? If so, you may have bad batteries. Otherwise just push the button on the light module to choose the light pattern. Good luck!
1569045
For some reason the connections shake loose in shipping inside the light. You could try making sure they're all connected properly. UNPLUG the light, remove the 4 screws and just wiggle all the connectors to make sure they're tight. Replace the cover and try it again. I did this on the 2nd one (same problem) and it fixed it! Good Luck!!!
336868
If I remember correctly, there is a small pin-size hole in the device that you have to insert a pin (should be in packaging) into to start the light working the first time. Good luck!
2136942
Make sure that on the transmitter (thing that hangs out of one of the lights) that both are on the "on" position. I also would change the batteries in the transmitter as well as that created a problem for them both firing, for me. As for the model lights, you should be able to just turn the switch to that mode and they should turn on? Hope this helps.
360867
Am having the same problem I brought 18 light only 8 working I can't get d rest to work
1634317
I'd do this: Buy a replacement battery and try it to see if it works. Eventually you'll need an extra battery anyhow. If it doesn't work, return the light. If it does work, keep it. The time spent returning the item over just a bad battery probably isn't worth the time and effort.
1123522
Sounds like internal wiring issue inside the lamp itself. Make sure your connection has good ground. I'd try powering the lights with a separate pwr source, if they still don't work return for warranty.
528568
We got two that had different lights colors. They sent us a new light component. That fixed the light problem but the plastic shells were different. They sent us two new ones free of charge. We now have three that match. They were super nice and understanding. Send a photo, you will probably get two more. God luck.
605932
I also have two but in different locations. One of them buzzed so I changed the light switch and that seemed to have fixed it. So you might try installing a brand new light switch.
1332631
both my lights work fine check the wiring make sure there not wired backwards and if you are sure you got a good ground then i would contact the manuf. and ask them
1772896
This is exactly what happened with both of my lights!!! Had them for 3 months maybe, then one stopped coming on and a few days later the other one stopped. I called technical support where they had me take the unit a part then test, and determined that both units were bad. They sent out two new units with postage paid for return of the defective units, and they reset my 1 year warranty to go with the new units. These lights are not bright at all and I am somewhat disappointed in their brightness...I'm thinking of replacing with wired and move them to the rear of the house.
347313
You have to purchase new lights. Bummer, because 2 of ours did not work when we got them. We tried, and we are very handy but no luck.
1136236
I ordered a pair and when they got to me one did not work. If the red light in the lamp does not come on after everything is hooked up correctly and you have charged it for several hours, the light is probably defective. I notified the seller of the defective light and received a new one within a few days, no cost.
1650797
I can't get it working with anything. bought 2 sets of lights and still can't get the thing to go...
2195222
Have you checked all the connections to make sure they are tight? My husband loves his light and luckily no problems. If we had a problem we couldn't fix would have a lighting shop check it out, since we like it so much. Sorry I can't help.