What color is the LED when it is working?Mine worked, gave it to my mother, & now it does not work.Thought the light was green but now it is red.
1086031
This unit only has a red LED light installed to show when its transmitting the signal. Verify the dip-switch setting to make sure they match yours. If it still doesn't open try reversing them and you should be in business. Please call, 828.537.2537, if you have any further questions.Thanks...Matty
1086032
red. it only works on muticode openers your mother must have something else.
467003
My lights turn green on mine. I have 2 of them and they both work the same way.
1963215
The light on top was alternating red/green. I thought it might mean the batteries, but I checked & they are fully charged.Now, I can't get it to work at all, no lights, no pump, nothing...yes, the batteries are installed correctly. Any ideas?
1143505
Mine does the same (and judging from review so do everyone elses). I believe this is the 730nm LEDm which is just outside of the visible spectrum, so it is mostly likely on and working, you just can't see it.
49628
I'm not sure why you are getting a red light. My light (on the back) is green.
1883885
Mine is green all the time, unless I pull it out of the wall and use it. Then when I plug it back in, it's red for a time and then goes back to green. So I assume red is "charging" and green is "charged."
1015434
The LED light on my unit remains red until the battery is charged, at which time, it then turns green. I don't know how a new battery would solve the problem. Is the unit actually charging the battery? It may be the LED light on the charger that is the problem.
1839494
Sorry, mine just stopped working pretty sooner after purchase. Took it to designated repair shop, no parts available. Greenworks sent me another model for replacement, no problems so far, better design.
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
1710108
Hi Montana, does the LED light work now? If the light works well, the device should be OK. Is there any Warnings or notes popped up on your screen? You could go to www.supereyes.cc to download software.
1215347
The LED light will only light up once its connected to the computer. I'm not sure if it needs to be recognized by the OS first, or if it just needs to draw power from the USB in order to light up. As for the color, nope. Only a bright red. Good luck!
1862784
I had this issue before, and when asked a friend who had installed he same wire he said his does the same, however, and after 4 months my wire gave out and stopped working... when i got the replacement, the red (alert) light stayed off and only the green light is on unless there is a real alert.So I am not 100% sure if it is defective, but the red light should come on only when there is an alert.
520200
Mine has a red yellow and green light across the top and in the shape of a small battery. This is to ley you know you know the condition of the battery. Red is needing charge,yellow is to let you know caution and the green is full charge. And none should be lit unless you press the check battery button. I hope this helps answer your question!!!!
1865495
Certainly sounds like you wired it correctly. Just remember that LEDs are polarity sensitive, so make sure your positive is on the red wire. If that is confirmed, then I have nothing more to suggest.
597971
Does it blink green then go away totally and then the red light stays on or just no light period, and is there sound during this ? Because I changed one out and it blinked as you say then went to red and was defective bulb. So I sent it back for a replacement. Another time I replaced one and it did something similar and I think it wasnt making a good connection so I took the bulb out and used attachment to vaccum out all the dust that had accumulated back there and re-installed bulb and it worked great.
1327735
I think it is greenish reddish kind of light. According to the user manual and I verified on my unit, it is supposed to be orange --indicating it is charging. When completely charged it will turn red. I guess they tried to create orange with combining the two led lights...Hope that helps. Best bet is to let it charge completely, and it should turn red. Make sure your unit is in OFF position before you start charging. Hope it helps.
498477
The light supose to come on red. When its charging and when its fully charged it turns green. But the ones that i got didnt turn on at all