Hi, how do I I submit a warranty request for this drive? I purchased this less than a year ago and the drive has failed on me
597805
Go to the Seagate website. Go to support.There you will find an RMA request area. Fill in the form. Then print the return package label. On the label will be your RMA number. Then return to Seagate.
597806
You can go on line to: http://www.seagate.com/support/warranty-and-replacements/, also check where you bought it, if it is a dealer they may be able to help you.
1888297
Warranty info is at: http://support.wdc.com/warranty/policy.asp?custtype=end〈=en The date is dependent on the Serial Number which you can check at: http://wdsupport.wdc.com/warranty/warrantycheck.asp?custtype=end Then, of course, know exactly what the return/warranty policy of the vendor you are buying them from. You may have to deal directly with the manufacturer. It's been my experience with only a single failure though, they replaced it within about two weeks after I return the failed drive.
2037721
Manufacturer was Seagate Technology LLC. I didn't see any warranty. I gave the hard drive to someone.
1538603
Unfortunately, I think the warranty needs to be purchased ahead of time. So far my hard drive is doing alright (knock on wood). If you did order from Amazon.com perhaps they have a warranty??? Sorry, hope things work out!!!
2182826
Bare oem drives are quite different when it comes to warranty. Either buy the extra warranty offered or get the retail package. WD will not replace a bad OEM drive. TRUST ME, personal experience everyone.
1675938
Well, I am just a customer and I don't offer any warranty to you (sorry). The problem is that the company's "warranty" does NOT work well either. I had a problem with my B800FS within a few months of my purchase. I called the tech support and I realized that the company has layers of tech support (called tier I, II, III etc.). By the time my problem went to the higher tier of support, no one knows my problem any more and I have to make multiple phone calls..... Is my problem solved after all? NOOOOOO! This backup unit does NOT have its own backup system - IF you cannot access the data via network (for whatever reason), you are stuck! If you have NOT purchased the system yet, think AGAIN, before you spend your bucks
1412381
In regards to warranty - here's what the western digital site says - NOT 5 YEAR !!!!Serial No Model No /Product Name Status Exp Date(MM/DD/YYYY) WMAY01638535 WD2003FYYS-02W0B02 TB WD RE4 SATA Hard Drive In Limited Warranty 4/22/2016
1936145
I was so disgusted with the manufacturer I did not make a warranty claim on WD. There is no reason to expect a WD replacement drive to be any better than the original. I replaced the drive with one from another manufacturer.
1456423
I bought a hard drive from Go Hard Drive and had a problem. I tried to get warranty from WD and in fact returned it to them and they told me it was not one of their drives. I returned it to Go Hard Drive and they replaced it. Please, if you want a genuine WD drive, make sure you are buying it from a genuine WD dealer. Then verify the production date when you receive it and update the warranty with WD.
838693
It should come with a 3 year warranty, mine did. I have had my drive for a year now and have had great service from it with no problems at all.
1653108
the drive i bought was sold by amazon and was in a sealed package. the first thing i did before opening it was to verify the serial # with wd's website. this has happened to me once before, i sent it back & got reimbursed, but had to pay shipping. always make shure it is OEM product so you get the warranty.
1322936
call the company....they are very helpful or email them. I own two of their drives and have been very happy
1293159
In the case of the two drives I just purchased through Amazon but sold/shipped by "New World IT", the drives were manufactured 2-2011 and only have 1 year left on the manufacturer's warranty. Considered returning but since they were so cheap and for the specific purpose I need them for isn't critical, I'm keeping them.
1883350
I just received a 320GB drive which, when checking the warranty status for this serial number on the WD site, shows the factory warranty having expired 14 months ago.
2182822
I bought 2 drives from Platinum Micro and they did not have the warranty after checking on the WD site. However, that did not stop Platinum Micro from claiming they did carry the 5yr warranty in their specific listing. Just be careful and plan on returning the drives. I ended up paying a little more and purchasing from Newegg to ensure a quality product was delivered.
647174
The drive is warranted- it has a serial # and if it fails you take it out, send it back, and get it replaced.
1882757
Search Seagate ST2000VN000 Warranty, and it takes you to their web site where it clearly states '3-year limited warranty'