I'm getting gold-like flecks of metal coming out of the shower head from the filter. Is that normal? Does it ever stop doing that?
1112878
The gold flecks you are seeing is the KDF media inside the filter cartridge, which is a combination of copper and zinc. Some loose granules might come out when you first flush the filter. If the media continues to come out of the shower head, you should check the cartridge inside to ensure it is not cracked or broken.
323883
I didn't like this unit as the "silver" filter did not remotely filter out the minerals so there is a super fine dust that gets everywhere. For example, It got inside the display screens of my AV receiver (between the front glass and the digital led display) - it's impossible to get this dust out. The marketing/advertising says there is no mineral dust because of the filter, but that simply isn't true. And I had 2 different units because of a return and they both did it. I regularly cleaned the unit and still had the issue. Not to mention some of the metal parts that sit in the water rusted super quick (within 3 months of having the unit). So, poorly marketed and poorly designed. Stay away!! I didn't like this unit as the "silver" filter did not remotely filter out the minerals so there is a super fine dust that gets everywhere. For example, It got inside the display screens of my AV receiver (between the front glass and the digital led display) - it's impossible to get this dust out. The marketing/advertising says there is no mineral dust because of the filter, but that simply isn't true. And I had 2 different units because of a return and they both did it. I regularly cleaned the unit and still had the issue. Not to mention some of the metal parts that sit in the... » Read More I didn't like this unit as the "silver" filter did not remotely filter out the minerals so there is a super fine dust that gets everywhere. For example, It got inside the display screens of my AV receiver (between the front glass and the digital led display) - it's impossible to get this dust out. The marketing/advertising says there is no mineral dust because of the filter, but that simply isn't true. And I had 2 different units because of a return and they both did it. I regularly cleaned the unit and still had the issue. Not to mention some of the metal parts that sit in the water rusted super quick (within 3 months of having the unit). So, poorly marketed and poorly designed. Stay away!! « Show Less
1785835
Yes, You can find the chrome color here: Sprite Showers HO2-CM High Output Shower Filter Water Filtration
1559730
I have no such issues. However, the shower heads do get dirty when you have hard water. The flow rate slowly diminishes. We love these shower heads: a very innovative invention.
1144894
I haven't had that problem... I believe I'd had this faucet for almost a year now and the finish is still brand new. Sorry you are having that problem. I will pay closer attention to mine now :)
503242
My daughter has has this shower head since Christmas of 2012(9 months approx) and still has not had any issues with it. The plastic piece that the water goes through is yellow....probably from the minerals...should probably clean it with some CLR or somthing, but aside from that no isses. Water still is colored rather appears to be via the lights as the lights work fine.
1803357
I have no idea but the filter is made of metal and that is the majority of the filter
2064420
I haven't experienced this problem yet...be sure to rinse the filter as instructed prior to placing it in place; and be sure you haven't installed it backwards...not much help--I know, but all I can think of.
1219663
I purchased the 300 model which was a little more money (about $5) than the chrome one - few months ago. The 300 is metal/nickel finish. Not sure how much 'nickel' is in the metal but it appears to be a metal device (metal parts). I purchased the nickel one because I thought it looked like a stronger filter. The bracket (lower portion of the filter) that inserts into the water pipe looks and feels like metal/very strong/hard - but I am not 100% that it's metal. It does make a very strong fit/seal into the water pipe end. I hope this helps.
95681
We've not had this problem. I'm sure I don't need to say it, but perhaps a good filter cleaning would help. Maybe there's some manufacturing residue on it or something like that. I hope you're able to resolve this issue because it truly is a great heater.
877160
It's definitely the filter, if you have a new filter replace it if not take the filter out and see if it still happens, I had a exact same problem, replacing the filter took care of it. I even tried to clean the filter but that didn't help.
1133486
If 1ppm solute of unknown identity went in and 59 more came out, I'd bet it's the carbon from the carbon filter. Nothing to worry about. Your water is still absolutely drinkable and mostly pure.
231014
Hi Sharon, We had that problem 7 months ago. Called Cuisinart and they felt it was black insert which hold the gold filter. Take the black insert out...you'll see on bottom of it there is a gadget that goes up and down...ours stopped going up and down (ha) and the water was not getting thru. If your's is under 3 yrs. they will send you new one. Hope this helps. Pat
2240470
Not normal. I have had mine for almost a year and use it in and out of the shower. Still looks brand new.
1310699
I found this: "Dissolved iron and iron bacteria are often causes for metallic-tasting water, and can often be solved with an iron-reduction filter. Learn more about iron in water, how it gets there, and what you can do about it."- http://www.culligan.com/en-us/d/problem-water/. ...SO the bacteria test in this kit could help. Good luck!
1219662
I purchased the 300 model which was a little more money (about $5) than the chrome one - few months ago.The 300 is metal/nickel finish. Not sure how much 'nickel' is in the metal but it appears to be a metal device (metal parts).I purchased the nickel one because I thought it looked like a stronger filter. The bracket (lower portion of the filter) that inserts into the water pipe looks and feels like metal/very strong/hard - but I am not 100% that it's metal. It does make a very strong fit/seal into the water pipe end. I hope this helps.
2180525
I don't see any metal parts in this brush so I am not sure where the rust came from. May be it is just some discolored water left at the bottom of the holder from the brush after you use it. I always make sure I shake the water off before I put the brush back to the holder.