Another question, does anyone know if Hansgrohe will honor their Lifetime warranty if purchasing from Amazon? Apparently Moen will not...
1081937
We had an issue with our spray head not going back to stream from spray, and they sent a new head immediately free of charge.
1081938
They should, email the co. They are a 1st class outfit from what I can see. A warrant is a warranty I would hope. Real nice faucet!
1081939
Your question might be a good one to ask Hansgrohe. My faucet is relatively new and has been without problems since its installation.
1278171
Call the Hansgrohe 800 number. They have technicians who can talk you through potential problems/fixes.
1284863
Before you purchase call Moen they have the best warranty and may send the parts you need at no cost, they did so for me.
672426
The Moen Limited Lifetime Warranty extends to the original purchaser with proof of purchase. Therefore, if you buy the product new through Amazon and provide proof of purchase your Moen product will be covered under warranty. If you need warranty assistance, please feel free to contact Moen direct at 1-800-289-6636 (1-800-BUY-MOEN) or email us through our website Contact Us page. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday and 9:00 a.m. - 3:00 p.m. Saturday EST.
671522
I had the same problem. Call Hansgrohe customer service at 1-800-334-0455 and describe the product and problem. They will send you a set of plastic bushings to replace the original ones that hold the spout in place. It is a fairly simple process and the directions are good. Mine works perfectly now.
1149178
if no one responded, I can definitely copy mine for you and email it to you - our plumber said our faucet looked refurbished however after two weeks of use, he confirmed its good quality and fingers crossed it stays that way!
1532044
I'm not sure if I completely understand your issue, but I do know that I had an unconventional faucet and this youtube video solved all my problems! All it required was a pair of pliers. In fact, I didn't actually have to buy the part she buys in the video, so pull yours out and see if you need to buy one before you go out and spend the money. https://www.youtube.com/watch?v=bYG12CoNQW8 If this isn't what's going on with yours let me know and I'll see what I can do to help.
308618
I have no idea but would try Moen. I was told to never unscrew the reservoir to refill as it would strip the threads.
376411
I keyed in grohe 47080 into my web browser and the amazon result shows exactly what you want. Shipped from usa so price in dollars. I don't know if you got my previous reply but if you do get that weird looking part try scrolling down to what other people bought and that shows the part you want. Just unclick the part you don't want and add the part you do want to your basket. Good luck.
1336628
Sorry. I cannot give you an "expert" answer to your question. But I cannot see why not. Moen has a tool free phone number you can call for technical support. They are VERY good about assisting customers with questions like yours. And their customer support is domestic, not overseas. Because of this fact (domestic technical support) and their quality, I won't use anything bu Moen.
2074334
We just installed the faucet last week. It seems to work great no complaints. It was part of a bathroom remodel so was installed by the contractors. It was pretty tight fit on the hose length. We had the ceiling opened up (faucet went upstairs) in the downstairs so they were able to complete installation from that. Not sure how it would have all worked without that being opened up. I was charged a customs bill on this from DHL, I have been told it will be refunded to my credit card but haven't seen it yet.
1531119
Hello! wells I got 2 of the 8342 commercial posi-temp 3 function and I'm really happy with it. moen customer service is 5 stars, they sent me one missing part without many questions...I really recommend it.
1017722
Since I am a "packrat", still have the box..checked and there's no paperwork. My husband did say it was simple to install..did find "Spec" sheet in my files stating Warranty, Standards, Flow, Operation, Description but not sure that's an official Warranty. I keep with receipt in event there is a problem. Your receipt from Amazon should indicate if the condition is "New"..for more info check www.moen.com or 1-800-BUY-MOEN. Must say, I love this shower head and have had no problems in 5 months we've had it.
248707
Hello Curt B., Great choice in the spa you are considering. It is a frequent and fast seller receiving high ratings by customers - a full solid 4 stars overall! ========================================================================================== To Answer your question: The Manufacturer states the following: Structural Warranty: 10 Year Surface Warranty: 5 Year Plumbing Warranty: 5 Year Equipment Warranty: 2 Year Labor Warranty: 6 Month ========================================================================================== Unfortunately, we here at QualityAssuredProductsUnlimited are not able to offer the spa you're considering at as low a price as others on the same Amazon product page. And while we would of course be happy to fulfill your order if others can not (for whatever reason), you may want to compare the lower prices of what others are able to sell it for. Either way, we're ALL here to serve you - that your shopping experience at Amazon more than meets your expectations, and has you coming back again and again. Please do not hesitate to write again with as many questions as you may need have answered. Aiming to please, Isabelle (Team QualityAssuredProductsUnlimited)
524604
Unfortunately that's one of the problem I had with the faucet. The parts cannot be found at local hardware stores or plumbing supply store either. Unfortunately only thing I could suggest is return to vendor if it's within exchange time frame .
2140229
I don't know but suggest you call Moen directly. They were very helpful with me on the phone to make sure I got all the right pieces I needed.
695534
I'm sorry, but I don't know. Have you tried going to the Moen web site and looking up the products to compare?