Is the tray really a huge hassle? Is it difficult to 'slide' it out or to clean it? Only concern at this moment is the problems with the borders, is it THAT much of a big deal?
65260
I would not recommend using the tray at all. Rabbits should be litterbox trained. House Rabbit Society has information on this.
65261
I used this cage for baby rehab wild rabbits. I found the tray to be rather flimsy and had the potential to warp over time, making it difficult to remove. Cage is great, tray not so sturdy over time.
65262
It is not difficult to slide in and out. Ease of cleaning depends upon the pet and cleaning product. Urine calcifies and sticks to the tray, as it will to all plastic and metal surfaces.
1429275
Mine is like that too. There's a semi-gross looking circular border all the way around the sticker and it contrasts with the wood incredibly poorly. I just needed somewhere to store my records though so I'm not complaining.
693404
Actually I did not realize the tray came off until I read the other replies. It never seemed to budge when I've cleaned it so I've just left it alone.
784570
No problem so far, but I find difficult to clean, especially between the two layer of glass. Mine came already assembled.
1973926
Mine has warped at the ends. Not safe without adding material at the ends so it doesn't trap a foot and chop it off. I have five of them and they all have done the same with warping. My bottom tray is not staying in place either. the track at the bottom doesn't hold it in place. Will be looking at a different brand.
173733
i had that problem for a while but just kept raising the tray and pulling and it would come out, or jockey it back and forth. i no longer have the problem though. make sure it is on a flat surface.
1941074
I just looked at mine. The only suggestions I have are: Is the track that guides the tray in bent? Are the little balls that ride in the tracks sliding within the tracks properly? Other than that, I don't know what it could be.
1759245
I don't believe there is a removable tray. Should be easy to clean however (in my opinion!)
2170641
Don't try to use both trays at once. It seems to take at least 5 minutes (or more) per tray.
654216
Sorry for the delay in answering your question, but was on vacation. The expandable trays are plastic and very easy to wipe clean. The inside of the lid and bottom are covered with a black vinyl-type fabric which can be wiped with a damp cloth. I had mine on vacation with me....very easy to keep clean.
1830882
The tray is not padded on the bottom. There are configurations on the bottom due to the indentations that are made where the silicone padding hold the plate and cup/glass etc. The silicone holds on to the plate, bowl, cup, etc well avoiding spills and sliding. The tray is not flat so it's to the discretion of the owner to determine whether it is a serving trayo or not. The tray has handles on both sides making it very easy to handle. The designs are colorful and pleasing. The most disappointing thing about this tray is the fact that our can be purchased on particular shopping network where you can get two for the price of one. The tray is not padded on the bottom. There are configurations on the bottom due to the indentations that are made where the silicone padding hold the plate and cup/glass etc. The silicone holds on to the plate, bowl, cup, etc well avoiding spills and sliding. The tray is not flat so it's to the discretion of the owner to determine whether it is a serving trayo or not. The tray has handles on both sides making it very easy to handle. The designs are colorful and pleasing. The most disappointing thing about this tray is the fact that our can be purchased on particular shopping network where... » Read More The tray is not padded on the bottom. There are configurations on the bottom due to the indentations that are made where the silicone padding hold the plate and cup/glass etc. The silicone holds on to the plate, bowl, cup, etc well avoiding spills and sliding. The tray is not flat so it's to the discretion of the owner to determine whether it is a serving trayo or not. The tray has handles on both sides making it very easy to handle. The designs are colorful and pleasing. The most disappointing thing about this tray is the fact that our can be purchased on particular shopping network where you can get two for the price of one. « Show Less
551387
Well...you can remove all the trays and top....every tray comes off. I don't know how much more apart you would need it to be.
1626096
I was unable to get just the tray replaced when mine came the same way. Go to the site where it was purchased (mine was Amazon), tell them your problem. They will email you a paid return sticker. Put it on your box and return the entire unit. You should receive your replacement soon.
75415
For my 16 lb 8 month old we don't have to completely remove the tray, just pull it back a bit, slide them in and push the tray tight. I had to learn to make sure their knees weren't up even a lil bit or the tray would bump themail because it's rather thick, which isn't a problem in anyway, just something we found.
787085
The cubes are a bit bigger than those from a plastic tray because they have more room with only the metal divider between them. However, the metal slider attached to the handle slips off easily and often and we found it so hard to use (you can get cut on it) that I now use silicone trays.
1404484
Hey!,Yes, the tray and tray insert is removable. In fact there is a clear tray insert that can be removed and cleaned by hand or simply put in the dishwasher.-Anthony at Joovy
2115876
I received the same problem. Have you tried re-ordering or finding the tray somewhere else? Still no luck on this end.