Does anyone know where the sensor is for full basket? Mine is reporting basket full when it has no ice in it. Thanks.
1101579
Make sure the basket is fully seated down. The sensor is the clear little bulb on the right side. Make sure it has no obstructions. Or packaging tape on it from when you opened it.
1140859
I just installed this ice maker and am having the same issue. The ice comes off in a big block and does not separate without beating on it with the scoop. Still does not completely separate. We have reduced the temperature and it is a bit better. Going to reduce the temp a couple more degrees and see if that is the fix.
297974
Sorry. Don't buy it. It consumed batteries (costly) and after a while the sensor is not functional anymore as expected. Better buy one with foot mechanism. It will last longer. Hope that helps.
1670099
I'm guessing it's a defect. I inspected mines and it is level on the bottom basket.
1923355
I should have added that I bought a freezer thermometer to keep inside and see how cold it was - worked great. They should at least include a thermometer that is readable from outside to avoid opening up to see if it is working - and letting hot air in / cold air out.
2270834
The sensors might be dirty or perhaps the unit is too close to a vent or air source. I took the front panel off of mine and blew on the sensor then relocated it slightly. It hasn't happened since.
268958
It could be an issue with the float that indicates whether or not the unit is full. Honestly the float system is pretty cheap, but working on that might fix your problem.
114801
This a wonderful gadget. I don't think you will be disappointed at all. The only problem we had was snow blowing into the sensor window during a bad storm.Wiping it out fixed it.
597173
Make sure bits of paper arent clinging or stuck in a place such that they would prevent the sensor from sensing. If u are handy. take the cover off and make sure a wire hasnt come loose or anything gone awry. If so, fix it! But most likely ur unit needs to be replaced or repaired by a Service Tech. I'm assuming its out of warranty - if not contace Royal. I had a small problem when mine was new and the resolved it over the phone.
1697927
I just bought this unit in December and I have the exact same problem. I love the unit. It is on my bedroom carpet so I am going to try to put a mat underneath it to see if that helps and I will try to change the water level a bit as another person suggested. My guess is that the water sensor works well and the system needs to be level. Someone else told me to put it up at the highest setting and that may help. I really don't want to have to replace it and its too late to return. It really is an awesome unit. Looks great too
1258526
Lake may be to choppie, the boat has to have full contact with water in order to activate the sensor. Hope this helps. Mark
1730405
I ran a thin bead of grease along the edges of the sensor component (the magnet side has no electronics to worry about) and riveted the assembly to an outdoor gate in Michigan. It's currently well below zero and everything works like it should. The Aeon Labs multisensor doesn't handle sub zero weather readouts very well, but the contact sensor just keeps on doing it's thing.
534088
Well, in my humble opinion we (Jandy owners) have been taken to the cleaners on everything they sell salt-wise. Did you clean the cell with diluted acid? If so try that. Did you install the sensor with the new chip adaptor? If so, take off the adapter. It is a really bad fix. It seems to make all the bugs that everyone complains about worse by increasing, rather than decreasing, the sesitivity of the sensor. I got a few months (my non-heated season) out of my sensor (with one cleaning midway) by removing that jumper. I too am now getting a 121. I am going to clean the cell tomorrow, make sure the three prone plugs are clean, reboot the whole thing, and see what happens. If it doesn't fix, I am turning the whole thing off, saving my money, and buying something that works. Good luck.
233156
Yes. It is not a holding freezer. You need to empty the basket into your ice chest when full. You can turn it off and the ice will melt into the water tank below the holding basket. Any other questions let me know. C.B.
1941818
We have two Homedics here but only use one sensor to operate the two, suggest either buying another complete unit or checking with manufacturer for just another sensor
1383780
How many months you got? My experience with this device is unhappy and I am still waiting for the alarm to go off. I trusted this thing and it read 2 degrees below zero all week, come saturday I went shopping and got some frozen food, went to put it in freezer and it was like a sauna in there...been that way all week. I went and checked the readout on the monitor and it still insisted that my freezer was 2 below zero. I junked the freezer and am stuck with the monitor.
65981
Sorry I have no idea since the last sensor I had never wore out. Anyways I think this product is a waste of money now given apps like RunKeeper.