I cannot figure this out...not easy...very frustrated....I put the app on my cell...went to settings..wifi clicked the Cam plus thing and said connected....little green check mark....then when I go back to ISecurity and log in it says..cannot connect...please help...no phone numbers to call for help anywhere!!!! I cannot figure this out...not easy...very frustrated....I put the app on my cell...went to settings..wifi clicked the Cam plus thing and said connected....little green check mark....then when I go... » Read More I cannot figure this out...not easy...very frustrated....I put the app on my cell...went to settings..wifi clicked the Cam plus thing and said connected....little green check mark....then when I go back to ISecurity and log in it says..cannot connect...please help...no phone numbers to call for help anywhere!!!! « Show Less
1083669
I think...and I can't really remember...you have to click your wifi off after the setup process and switch the switch on the back of the camera if I remember correctly. Here's a number to the seedonk/isecurity 18002932168. Good luck!!
662712
As of now, I just got this item and I also have an android phone. It said it did, but when I downloaded the app on the android it seems to not connect. So I am still looking into this.
1117336
I tried using the smartphone app for android and just could not get it to work (Evo 4G), an issue that seemed to be common based on forum posts. I just downloaded IP Cam Viewer from the Play store and it worked flawlessly after a simple setup. So if you run into the same issue, just grab that app and you're gtg.
426189
I just purchased this phone and it is doing the same thing. It worked for 5 minutes after we charged and then it went into the System is Starting mode and will not connect to Skype. If we reset the batteries, it will connect to Skype, then disconnect after 5 minutes. We have the latest firmware version and can't figure out what the problem is. I've emailed Philips, but if we cannot figure out the problem, we'll have to send it back. I really hope it doesn't come to that because I really want it to work!
1846235
You can download it as you need to set the cams up on your home network. I believe there is a thread I previously left regarding the cams. I have 6 and they have all worked pretty well. Love the ISeeU software for my iPhone. They do have downloads on their site, it just takes some looking for as it is not very easy to find.
1098290
Hi, it provide feature to do monitoring with camera using WiFi. I has 3 options - direct, indoor, outdoor. I checked direct and indoor and galaxy s3 and ipad (iOs7) - works great. You have to download everio sync2 soft. Then do some simple setting with you camera (connect to home router for indoor) and you can see camera image on your device. You can start recording and make picuters from phone or tablet. Very nice feature. For outdoor monitoring - you should have external static IP. Didn't try this option.
24608
There are a number of comments in the reviews about the lack of documentation, no argument there. If you read the reviews, there are a couple (including mine) that give pretty good detailed instructions. I found additional information doing a quick web search. Basically you need to connect to it with an ethernet cable, then configure the wireless settings, unplug the cable, reboot the camera and it should connect to your wireless network. If you provide more details about your issue I can provide a more detailed answer.
614946
I bought it at Babies r Us, and unfortunately when I got home (I live outside US), the camera didn't work at all. I cannot make it connect to my wi-fi home network. I wrote customer service, and they tell me "it's only meant to work in the US and Canada"...!!, which I believe is ridiculous, since you are supposed to connect to your home network. I complained that it doesn't says so anywhere in the product, and for answer got: "it doesn't say anything because it is only sold in the US!!", like nowadays nobody travels and buys things from one country to be used somewhere else!!!I do not recommend this product at all!! I bought it at Babies r Us, and unfortunately when I got home (I live outside US), the camera didn't work at all. I cannot make it connect to my wi-fi home network. I wrote customer service, and they tell me "it's only meant to work in the US and Canada"...!!, which I believe is ridiculous, since you are supposed to connect to your home network. I complained that it doesn't says so anywhere in the product, and for answer got: "it doesn't say anything because it is only sold in the US!!", like nowadays nobody travels and buys things from one country to be used somewhere... » Read More I bought it at Babies r Us, and unfortunately when I got home (I live outside US), the camera didn't work at all. I cannot make it connect to my wi-fi home network. I wrote customer service, and they tell me "it's only meant to work in the US and Canada"...!!, which I believe is ridiculous, since you are supposed to connect to your home network. I complained that it doesn't says so anywhere in the product, and for answer got: "it doesn't say anything because it is only sold in the US!!", like nowadays nobody travels and buys things from one country to be used somewhere else!!!I do not recommend this product at all!! « Show Less
2209663
I have never been able to set it up. I tried on my laptop, IPad and droid phone. Couldn't connect. I sent it to my brother in law who is a tetchy but he hasn't had any luck either. Look elsewhere.
2191218
Hi Jim, It all depends on how your wifi router is set up. You may have to turn on port forwarding if you want to see the camera view from outside your local network via the iPhone app. I had a bit of a hard time connecting to the camera at first, but I think that was because I had mac address filtering turned on on my wifi. Make sure you turn off mac address filtering. Once you find the camera on your wifi network you will have to configure the emaill setting if you would like it to email you a picture when it detects motion. You can see things live through the camera, but it doesn't really record video it just takes some images that it can email to you or upload to a server via ftp. If you are looking for a video recording camera, this probably isn't the product for you. Fell free to hit me back with any other questions and I'll try to answer them to the best of my knowledge. -Jack
909137
Sorry, I have not tried to do that yet, but you might try to google it and also check your data connection settings, it also has some instructions on p.11 of the manual...Good Luck
2222236
I'm having issues connecting the camera wifi to my wifi computer for some reason. if you figure it out please please contact me via Amazon let me know how you did it.
873990
The set up is too easy, just download the app and link it as simple as that. There is a video in YouTube explaining the set up.
449675
From the main screen press the left "menu" button &gt; scroll to wifi and press &gt; the phone will scan for available wifi and show a list &gt; if you have an open network just press the "connect" or center button. With hotspots like McDonalds you will need to check the "agree" box and the "connect" box to connect. If the wifi network is secure you will see a screen to enter info when you press the center button. It should have all the info to connect except the password. If some info is missing you will need to know that info and enter it in the appropriate box. Scroll down the screen until you find the box to enter the password. Once enter the password you will see either the center button or the left button with "save" above it. Press this and you should be connected. My home secured wifi network connects automatically when I turn on the wifi manually without needing to enter the password after I initially set it up with my password. Not sure about other secure networks you may connect to. No extra hardware on the phone is needed. Wifi will time out and need to be restarted and also will need to be restarted if you turn the phone off. The phone connects to most hotspots, but I have had a problem with a few that simply would not connect. Starbucks and McDonalds have been no problem. Maybe not a perfect system, but fairly simple after you do it the first time and get the fell for it. Hope this is a help.
2096442
You have to make sure WiFi is enabled on your phone first and then open the remote app. I have had issues with the remote app 2 app so am still using the first version. If both devices are connected to your home WiFi do another scan in the app. I don't really have any other tips at this point.
279905
I think you have to recreate a new Wi-Fi network, I haven't looked too deeply yet but the system is very unstable and not a very easy camera to set up in the first place, they even tell you it may take several trys, I think it took me 10-12 times but I also was setting up about 6 other Belkin devices at the same time, needs a clock so it doesn't run all the time, the alerts will wear you out. I am going to try and use a Belkin Wi-Fi plug that does have a scheduler to see if it wont knock it off line on a restart,
1039021
no i can not i have tried to connect with wifi and can not but i love the camera, maybe i just dont understand how