I just use this product for two weeks and now it just stop functioning. Can i get warranty from customer service in Malaysia?
1092945
Hi, we ran into similar issue with this pump - the Philips service center here in Singapore was very helpful and confirmed the unit has global warranty as long as you have your receipts/invoice in place. For us they repaired it and loaned the unit till they could order and deliver a new one to us. The new exchange unit took 2+ weeks to arrive.
1092946
Yes,My wife had the same issue too, the motor doesn't function correctly with orange light keep blinking.For malaysia warranty, visit http://www.kinderdijk.com.my/ at sri hartamas, bring the amazon receipt and invoice. probably 1-2 weeks for warranty.
1998756
Mine never worked properly from the beginning and I just considered it as a loss. I am not sure if it has any type of warranty.
1340420
If you didn't purchase an additional warranty from the seller you're going to have to contact the manufacturer directly and that maybe tough as the product is discontinued. But is goggle their contact info and try anyway. And you'll need your receipt.
633480
I'm sorry, but I can't answer that question. I just bought a new one when mine went bad, so I don't know how to get a warranty replacement
1410079
My bike worked just one week and then E-2 error showed up. I tried to contact with the company consumer service and hope they can help me to solve the problem soon.
1691436
Sorry its taken so long to respond. maybe you have already found out but ill tell you what I have. My warranty card says to send a e-mail to their customer service to info@hisgadget.com explain problem an they claim they will contact you. Good Luck in your Quest!
1232742
I would return it if you can. I noticed that after working for a couple days mine stopped working correctly too I am going to try it again tomorrow and see if its fixed but if not then I plan on returning it too.
146687
it stop working like in 2 weeks. i took it as a lost. Dont think i wanna order from this person again
1088588
Hi Palash, no, the manufacturer's warranty of this product is only valid in the country of purchase. Thanks_Mitch
1744731
Yes, I had this problem a few weeks ago. i posted my comments under my purchase Dec 2013 and a great guy named Matt was able to assist me with a new replacement and prepaid RMA. As of now, I am waiting for the unit to arrive and then will return the original. Give them a call, they aery very nice and understanding. Check out my review/post on this as I will do updates. I think the company will work with you. Good luck, Jeff
1089553
If yours lasted for two YEARS you should be doing a happy dance! You got your money's worth. Mine died almost immediately and I never could get customer service to ever call me back.
429531
Mine is working fine so far, had over a year. I suggest you contact the company and they should replace it if it is only 2 months
802568
My stop work in 2 weeks after I did install,have got no answer from seller .nothing.
2071496
Hi Mert!I am not sure if their warranties are international, but here is a number you can call to get more information. 1(877)-927-7268.
1680217
Try to buy this mobile from your country I use it just one month after that the mobile was not working I got red light that's why I perfer to get it with local warrenty , I bought anther one from local company and I have warrenty they can repair it any times .
2265761
Mine stopped working about 2 weeks after I got it; so I had to return the mouse. :\
953715
I don't know, its only worked two weeks out of the three months or more months I've owned it.