Unit installed fine, printed one page fine then quit printing black ink. Everything seems fine, no error messages.
1075078
Most likely air bubble in plastic tube carrying black ink. Follow instructions to clear air from lines.
1075079
Did you prime the cartridge with the syringes? I found I have to leave the caps open on the ink to keep from having to reprime it every couple of sheets.
1075080
I am starting to believe these units are faulty. I am having a 75% success rate with often head cleanings. I am very disappointed with this unit over others I have used.
1730770
I haven't had to use customer support yet. All instructions have been easy for setup. So far, I have run low on only one cartridge, the black one. The printer asked if I wanted to use a combination of the other colors in order to obtain the black and I responded yes and the print continued. I thought that was quite neat!
1704883
I just shut down the printer prior to the installation. I did not have to do anything with the chips. This cartridge seems to be able to reset ink level w/o problem. At first I only replaced the black cartridge, it printed out okay for two pages and then gave me a message that all color inks were all low, then it would not print until I replaced color ink cartridges. Then I tried copying a color page, all colors printed out okay. I helped my neighbor install the same cartridge set on her Lexmark printer (a different model). We had a little difficulty to place the cartridges in place, it seems that the fitting was not as tight as mine. The original cartridges were 100 not 100 XL. This cartridge set works on her model too. It requested for Head Clean after turning the power back on. I BYPASS that and just use COPY for testing.
1242557
At least the black cartridge DOES NOT WORK on my J870DW printer. Thinking the first one might be a dud, tried a second one. That too didn't work.
1490054
I've installed one of these cartridges in my EPSON XP-400 Nov 14, 2014 and it stopped printing adequately last week... seemed to be out of ink but the Epson said it was half full. I don't use my printer every day (mu son uses it at times though) so maybe the ink dried up, or maybe the Epson does not accurately sense the level... but I don't think I've used enough ink to run out... still the price is adequate for the value so far... I put in a new cartridge and it works fine... time will tell.
1973071
my epson nx 625 stops printing when it notifies me that a color cartrige needs to be replaced even when the black cartrige is full. hope this is useful.
847084
I have not had any problem yet. Try shuting off printer then turn on and reload cartiage.
357692
Hm...I have had my 3050 All-in-one for years, and the only time it printed an alignment page was after having replaced an ink cartridge. Otherwise, it never printed said page. Try: www.hp.com/support
972498
If you place your black catridge in the correct spot and keep the color catridge empty your printer should operate. Mine does. Hope that helps :)
1221337
From what I know about my printer is leave the empty color cartridge in there and it should just print black & white. At least that's what mine does.
477543
Most times when mine does that I just hit the little green button and tell it it's fine and it goes on printing. It is irritating though. I have also noticed that this unit as opposed to my former 7310, will stop printing when the ink is low even though there is still ink in the module. I found that if you pull the offending ink cartridge out about an inch and re-insert it will continue printing until you really run out of ink.
963116
Both are true. I did not know at the time of my post that any different action was required, but one black cartridge has malfunctioned by leaving partially unprinted streaks in the lines of print. I removed it, wiped an accumulation of ink off it, reinstalled it and got some good printing, maybe 15 or 20 pages before it did the same again. I disposed of it so I would not have that frustration again. Jon
256821
I have a problem that I cannot find addressed anywhere. We recently changed both of our black ink cartridges, and now our printer does not print in black or color. If we attempt to print from the computer, fax, or copier it makes the usually sounds, but spits out a piece of completely blank paper. I have tried removing and reinstalling the cartridges-- they all seem to be installed correctly. I can't imagine that the print head has a problem because it was working fine prior to changing the cartridges and we did not touch it. We have changed no settings on the printer or computer. Does anyone have any other ideas? I have a problem that I cannot find addressed anywhere. We recently changed both of our black ink cartridges, and now our printer does not print in black or color. If we attempt to print from the computer, fax, or copier it makes the usually sounds, but spits out a piece of completely blank paper. I have tried removing and reinstalling the cartridges-- they all seem to be installed correctly. I can't imagine that the print head has a problem because it was working fine prior to changing the cartridges and we did not touch it. We have changed no settings on the printer or computer. Does... » Read More I have a problem that I cannot find addressed anywhere. We recently changed both of our black ink cartridges, and now our printer does not print in black or color. If we attempt to print from the computer, fax, or copier it makes the usually sounds, but spits out a piece of completely blank paper. I have tried removing and reinstalling the cartridges-- they all seem to be installed correctly. I can't imagine that the print head has a problem because it was working fine prior to changing the cartridges and we did not touch it. We have changed no settings on the printer or computer. Does anyone have any other ideas? « Show Less
1230297
Mine work fine. Let me verify... Yes I am on my second black. Truth be told I feel like I'm getting about 50-75% of the ink of OEM but for the price It works. Sorry to hear that you've had trouble. Do a head cleaning with an old cart. Hope this helped. Tommy :)
359897
I installed the cartridges and tried to print and nothing printed on the page. Bought two new HP cartridges and they worked fine.
250359
Either the cartridge is defective or you need to clean the printer carefully. It is odd, because if the cartridge is defective, then it would happen on all the pages. Did you put the old cartridge back in to test printer?
1936026
I don't recall if I had any issues like that or not. I'm an IT guy/computer nerd anyway so if I did, I fixed it immediately. With that said, I would recommend turning your printer off and then back on. Even try some different things like putting old cartridges in when printer is on and then turn it off, pull cartridges out and replace the new cartridges just before turning the printer back on. Make sure that any tape that may have been on the bottom of the cartridges is also removed. You'd be surprised how many people forget that. One thing to look at also, if the problem persists, is to check the settings on the actual printer and look at the ink level. If the ink level is showing that everything is full, as it should be, then the printer is at least detecting things that far. Hope this little bit will help, if not feel free to post back. If you end up having to post back, let us k ow what you be tried, and the specific issue you're having. This way I, or someone else, can give more accurate advice to further troubleshoot the issue. :)