Does anyone experienced dropped calls with Ooma?
1079782
I have not experienced a dropped call. However, keep in mind that this phone goes as your internet service goes. If the internet is interupted then your service will be too.
1079783
This system experiences a huge amount of trouble with dropped calls and poor voice quality, they lack any sort of real support group to help if you have trouble. This is a really frustrating system with poor support that just blames your internet provide whenever there's problems.
1079784
I have not had any problems with Ooma and love it. I bought one for my mother-in-law that connects via wifi in her building. It does require resetting sometimes when the wifi reception gets bad.
1079785
I've been using OOMA for many years without any issues until recently. Since I'm not getting a Blue Light I'm guess the box is having issues. Lately I get calls and they will connect and work for about 30 sec to a minute and then I just get disconnected. Not happy :(
1079786
Yes, I have had Ooma for three years and this past year calls began dropping out...dead silence....either I can hear the caller and they can't hear me or vice versa. It doesn't happen all the time on all calls. It does happen frequently.
1079787
No dropped calls. We got the Bluetooth option but never set it up because the base station is right next to the Ooma device.
1079788
I have owned my Ooma for over a year and never had a dropped call. Occasionally there can be short bit of Change in sound quality... Like a tunnel sound.. But it is very rare.
1079789
On occasion. I've been using Ooma for a year now. I've had several dropped calls, usually occurring within minutes of each other. In total perhaps about 5.
1079790
Yes - I have had Ooma for a few months now, and I will be on a call for work and suddenly the "Ooma chime/dial tone" will come on. Very frustrating. I am successfully surfing the internet when this happens, so I know it's not my internet connection. I am getting close to returning my Ooma Telo to see if it's the device.
984021
My experience has been that it will stop dialing once its call is answered.
564451
In my experience, using the white list, it only passed calls that matched the ones that were in the white list, it just hangs up on the others.
718625
I have never experienced that event. However, I never got the machine to block numbers that were a nuisance. I found that having ID Caller on my phone to identify the caller. If it is someone/thing I do not know, I do not answer. Works every time!
1881662
Hi J. Amos,I've had this phone for almost one year now and have had no problems with "call waiting" or anything else. I love this phone!
710916
Yes. The reception was good. Never had any problems with reception or calls being dropped.
1286319
I am using this with T-Mobile in southern Minnesota. I can say that the internet does not work well, but I have never had a dropped call.
1089232
Yes, this happens to me atleast once or twice a week. I also have to press the talk button several times before the phone answers an incoming call, sometimes it hangs up on me when I do this. We are not happy at all with this phone. I have another phone hooked up next to this phone that I use sometimes even though I can't hear good with it, that's how bad it is.
1938672
I have had this phone for over a year and not one dropped call. I am with strait talk and chose AT&T.; I suspect it is either your carrier or your area..... could be both.
315213
I initially had a land line. Last week I set up a Ooma phone (VOIP), and it did call out the alarm to the three designated numbers. I was able to cancel the call out during that call. So far, the only thing that is a little less reliable is if you call into the alarm during an alarm situation. It took several times to get that to work. I am satisfied with its functionality on the Ooma phone. I did install a power back up system for the phone set, router and Ooma station. So it should work during an outage for long enough to send out the call--unless cable is down too.
1518442
I'm sorry to hear that you are having problems with your ooma HD2 handset. I have not experienced any problems with mine. I have three HD2 handsets one on each floor of the house and all work great. Don't have anyone calling me for longer than an hour which is rare so it has worked just fine for me. I always put it back on the charger when not in use.
599385
I use VoIP through Ooma and it calls out through my home line just fine. I would think Ooma and Vonage are similar.
397547
Yes, the phone drop calls, drops connection with my bluetooth, and the phone is slow when navigating from one app to another.
2057423
Hey Gil,No issues with call quality. Web is slow because of no 3G. I find that with my gmail account, if I have the auto retrieval set for every 5 minutes, the connection drops every 24-48 hours so I need to reconnect. If I have the retrieval set for every 30 minutes, no drops. Also tried installing nokia's new email service and it didn't work...this may be a Tmo issue but I haven't had time to look into it yet. Wifi rocks! Also it does lock up every once in a while. I installed the upgraded firmware but no difference. I bought this phone based solely on the reviews. Unfortunately it is not fully living up to my expectations yet. Hey Gil,No issues with call quality. Web is slow because of no 3G. I find that with my gmail account, if I have the auto retrieval set for every 5 minutes, the connection drops every 24-48 hours so I need to reconnect. If I have the retrieval set for every 30 minutes, no drops. Also tried installing nokia's new email service and it didn't work...this may be a Tmo issue but I haven't had time to look into it yet. Wifi rocks! Also it does lock up every once in a while. I installed the upgraded firmware but no difference. I bought this phone based solely on the reviews. Unfortunately it... » Read More Hey Gil,No issues with call quality. Web is slow because of no 3G. I find that with my gmail account, if I have the auto retrieval set for every 5 minutes, the connection drops every 24-48 hours so I need to reconnect. If I have the retrieval set for every 30 minutes, no drops. Also tried installing nokia's new email service and it didn't work...this may be a Tmo issue but I haven't had time to look into it yet. Wifi rocks! Also it does lock up every once in a while. I installed the upgraded firmware but no difference. I bought this phone based solely on the reviews. Unfortunately it is not fully living up to my expectations yet. « Show Less
1156631
Hi - I have had no problem with it. I really like it when I call places that seem to leave me on hold! Conversations are clear. Good luck.
1368726
I am using mine with my Ooma. All features seem to work fine. With only one line plugged in, the phone Line 2 light blinks constantly. To eliminate, I plugged both lines into the Ooma with a splitter. This solution did not confuse the phone software - all calls come in on Line 1. The Ooma does not need two lines to work its call-waiting feature, as the calls are held in the Ooma base. The call-waiting works as intended - a beep is heard when the second call comes in.
965703
I have given up on this product. I have similar problems with the service dropping out. Trying to get a response from Nettalk is impossible. They are no help. I wish you better luck than I have had.