mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even though i did put it on highest level.is mine defected or is it just the way it is?to describe my highest vapor:vapor goes down right after it comes out of the mouth(penguin) mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even... » Read More mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even though i did put it on highest level.is mine defected or is it just the way it is?to describe my highest vapor:vapor goes down right after it comes out of the mouth(penguin) « Show Less
122077
I have the elephant model and, after two weeks of use, it stopped coming out strong. I'm very disappointed; we got this because our 3 month-old was sick (and still is9 and the doctor recommended a cool mist humidifier.
122078
I have an elephant model and it is about two weeks old. It suddenly is not putting out vapor. It sounds the same but no vapor. What do I do now?
122079
I have the same prolem too. I think its the design of the penguin mouth. It is not tilted upwards enough.
122080
I got the same problem, my one is elephant model. no vapor come out suddenly after two weeks of use, so disappointed and dunno how to fit it!!!!!!
122081
My elephant too. I contacted the company. They said if you have the reciept, to email them and they will send you an email response with shipping address, etc. and they will send a replacement part. You likely need an entirely new base/body of the elephant. You will need to clip the wire and send it in with the reciept (less than 1yr so it is under warranty). Or, if you don't want to do all that, they told me I could return it to the store to return or exchange it. I think a trip tp the store sounds best.
1075677
The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight,... » Read More The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. « Show Less
1157613
Hi sorry to hear about the issue. If you have tried everything with no luck, would suggest swapping it out for another. 1 of 3 I purchased we ended up returning. Now, we got ours at a local store so I didn't have to hassle with repackaging/shipping. My sister bought one and had issues as well. I commented on the table top version of this fan that unfortunately the manufacturer is not very consistent, or that QA is lacking. Despite the little issue i had, I am very very satisfied with my purchases. Good luck and I hope you get to enjoy your fan soon!
709605
The vapor pads sits right down through the top of base, sits over the two little white plastic posts the sit right on the base, then put the plastic part were you put your mouth. It just sits there. I hope this helps, keep me informed if it doesn't help you.
736217
I've found that it only makes this sound when the water vapor is being released. You'll notice if you select an intermittent setting, it only makes the trickling sound when the vapor comes out.
2117019
Same here. I bought this yesterday, filled with tap water as high as the MAX water line, put some salt before going to bed. It never actually vaporized, even though I added salt again. This morning I added even more salt, and I got neither steam nor sputtering.I think it's been about 4 big fat pinches of (Redmond Real Salt) salt so far... I'm afraid of adding more in case it damages the vaporizer.Ugh, I'm so tired, I keep waking up at night with a stuffed dry bloody nose.
1039731
Mine only makes noise when I forget to add water, and all my pods have always grown and done well. Ive had it for a couple years now. Love it. The only plant that didn't do really well was dill. But I still got some off it
477165
I have yet to get a successful flight out of mine, and I've flown my night vapor and larger scale Sensei and home built foamies pretty well. Part of it may be this one being more sensitive to the wind. But I haven't damaged it... Yet.
367156
you might have to play with the regulators...i noticed when i have the burners off and turn the tank on that you will hear a click and i think the pressure needs to equalize before trying to start it. it happens when i change tanks and i usually wait and then it gets hot, if i start it right away i have trouble getting a high temp. also watch the wind, i have my door face the wind and play with the dampners on the sides. i have been using mine in 10 degree weather and it is heating just fine. as far as damage i didnt experience that.
1076766
If neither of the other answers here works, you might have bent the top tubes. That happened to me and one actually BROKE. Don't try to get the manufacturer to make good on his warranty. He'll tell you that you used it wrong and it is not defective (see my other review: http://www.amazon.com/review/R2217KI7AHEUHY/ref=cm_cr_pr_viewpnt#R2217KI7AHEUHY)
2257916
Thanks all for your help and advice. I called 3M and he said I should return it to the store. Sounded like the urethane had hardened in the tube. Returned this afternoon. Got a new tube with a current lot number. Haven't opened it yet. Here's hoping.
1856716
David, my suggestion is return it and ask for a refund. Mine worked for half a glass of juice and then there was more juice on my walls and ceilings than my glass. So please return it, ask for your money back and buy another brand.
1087923
My answer is the same as the other foks. You got a bad batch and like someone stated, 1 could have opened up and air exposed as this can happen with capsules. Please return as you do have a money back guarentee. I have no issues with any of this companies products. Hope all our answers help you, just return and get another one.
1042420
Ours wouldn't work at first either. No blue light, no smoke. I had to remove the saddle, change the foam cartridge and drain out the excess water. Once I did that, and it was reassembled, it started to work. It's definitely a pretty cool toy. We would have kept it anyway, but my son was very excited about the blue smoke feature so I'm glad I was able to get it working for him.
1952425
I noticed that happening to mine and upon closer inspection I saw vapor coming out of the bottom of the "face" plate. I wiggled the face around until I seemed to get a good fit and it hasn't happened since then. That was about a week ago.
219832
Yes, we have experienced a few times that we were not able to light it. It seems to be similar to our Bar-b-que in terms of our inability to light it up. Which usually points to one of two things: either bad lighters or bad operator. I'm afraid it may be more of the latter! I know it's frustrating but we keep a lighter near the unit in case it doesn't light.
1104830
When it is on, there is a soft blue light. It turns red when it is empty. Also, no vapor will be coming out of the top (you can feel when it does/doesn't)