I have this desk for couple of months now and I love it but one of the glasses was cracked a little from the delivery. I need a new glass. Suggestions
1112478
I boreke mine while assembled the desk. Call the number what's included in the shipping box and will be a free shipping to you with new glasses.
1112479
You can easily get a piece of acrylic or glass cut at the hardware store. Just make sure you have the exact dimensions, including the thickness of the glass.
1112480
You should contact the manufacturer. There should have been information included in the packaging because the manufacturer doesn't want you to return the whole desk, due to one broken or missing piece. I didn't realize this when my first desk arrived with both glass panels broken, and I shipped the whole thing back. Hopefully, they will replace the broken piece free of charge, but I would take action sooner, rather than later.
1112481
Yep - actually just grab your instructions - they will ship the part once you request it. As I recall all you do is follow the instructions by listing the part number that was damaged and they send a replacement. They do not even ask for the old one back which makes it handy. Just ask them and they send it :)
2216667
My glass was broken too, but I contacted the Westinghouse company via their website and they replaced it without a problem and fast. :) Great service!
665887
The glass top arrived broken. So, I sent it back and the next one was broken as well. I requested that the package should be wrapped better, but it arrived broken again on the third time. I finally gave up and decided to purchase a table from a local furniture store. I received a full refund. But the process of reordering and waiting on the table 3 different times was very frustrating and it spanned over two months.
1775170
Mine showed up broken and I returned it. I needed a desk right away so I bought one locally, but I bought it with intentions of using a laptop on it.
1636340
I would recommend buying one considering they're so cheap. I did cut mine up quite a bit, and the frame makes sure that glass sits evenly. So I would just incase. It will only take a couple more minutes just to replace
76141
Hi - Our set came with damage to the top of the smallest table. I sent a note to the seller and they sent me a replacement top right away.
1552573
They shipped it without putting any foam or cardboard between the pieces of glass. Also the box wasn't properly labeled as to "Fragile glass inside". So the was shattered glass all over when I got it. The good thing though is that they sent a new bar set right away. They were very understanding and helpful about that. Also nice bar set!
820794
When I ordered the set the glass and everything came with. My suggestion is to return it or call the manufacturer and inform them of the issue.
846223
This happened to me too. I wound up contacting the seller, and they offered to ship me a new piece and have the old sent back to them. The new one also arrived damaged, but that one still had some screws in the box, and I was able to get a screwdriver and tighten the screws in. The first one was completely unfixable as the screws were missing and the holes in the wood were stripped.
1344791
If not available at Amazon, I would contact the Landon desk manufacturers . My son-in-law assembled mine and I now
1050006
I would write or call the manufacturer. When I received mine broken, I simply went on amazon and went through a simple return/replacement process. The new ones they sent seemed much more stronger glass
1011105
You need to do a bit of assembly. I think some feet and the shelves. My issue was 2 of the mirror glass were broken in transit. Coaster had me get replacement mirror glass and they reimbursed me. Bad packing was the manufacturer's fault.
1737811
Its crystal, which is like glass and definitely not plastic. If any of the numerous crystals look blemished (there are a lot of pieces to put together) just call the company and let them know. I did and they immediately shipped out replacements for me free of charge and even included a few extras. They were great!
1504295
Yes - I have it arranged the opposite way. A day or so before you setup, do a full inspection of all of the pieces - it will be time consuming, but will give you time to request replacements. Two of the very large pieces on mine were cracked (one is on the top surface). It really takes away from the value of this desk, but not much you can do once in the heat of putting the monster together. It would be very difficult to take apart to replace, if you waited for them to send a replacement.
665888
Upon arrival, the glass top got broken, because it wasn't package well, so they took it back, I was left with the remaining. But as they told me, I got the glass top within 3 to 4 days as promised. The table is nice n stand well. After few weeks, it wasn't sturdy.it was shaking, I guess it was due to me not tighten it well. I re tighten it n it haven't shock since. Quick to get dirty tho, I have to use glass cleaner all the time cuz i hate my table dirty. But overall, I love it.
1619278
I honestly don't know... All I can tell you is that we have had the glass on our kitchen table for over a year, and it has been a perfect replacement for the one we broke by accident. I would try to contact the manufacturer if this is important for you. We have had no issues with ours though- that is all I can tell you... Hope this is helpful.....
893848
Mine was not broken -- came and looked better than I thought it would. We just have it on display on our bar at home, haven't taken shots out of the glasses, so don't know how well they wash.