I purchased this product as a christmas gift. It worked great but now it is dead. Won't work even when plugged in. Can this be fixed
1101660
I think you are one of the unfortunate ones with a defective unit. If i were you i would look into the warranty for the unit.
1101661
I bought two. Both gave me problems. One is full dead. Was a huge dissapointment because it had great reviews.
1995156
I'd comtact the seller and get a refund or get them to give another device. Could be defective. Not sure but mine works. Could try unplugging and retrying. Or if your not using the correct power adapter to use that. Not much details on how you have it hooked up. Main thing here is to contact seller to find the best solution.
1406758
Ok sorry I have had mine a while and works! I bought several items like this and used them through xmas! They all worked fine I would contact seller and ask for exchange or return? Sorry that's all I can do
2280018
No, we had the same problem. We exchanged it for a new one hoping it was just defective but the new one has not worked either.
1049304
Doito, went dead, no LED light indicates to me that your batter is nolonger connected, Check to make sure it has not disconnected, make sure it's not bad. Even new batteries are bad out of the box. I experienced this first hand as an electronics tech
768830
Sorry you are having trouble with yours, I've had mine for a while already and have not had any problems I would try unplugging it and wait 30 seconds and plug back in and try it again. Or return for replacement or refund.
981827
Did you try turning the power off first? If that doesn't help after turning the power back on then I would assume it's dead.
1740495
That had happened to me as well. Just unplug and try plugging it back in. Took a few tries but back up in no time. Great purchase sounds great.
147940
I left it in a bowl and nothjing happened. I never had any luck withn it, I followed the directions and even called the vendor. It still died on. I hope you have better luck.
419861
I'm not sure why it died. I've used it almost everyday but never faced any issue. May be u got a faulty item. If u want anything else let me know.
291976
The same thing happed to me. I replace the batter (which wasn't cheap) and it worked for about a week then died. Not sure that it can be replaced.
1196655
Sadly it's probably dead. These things do wear out after a while! Try it on a different computer, but it's likely just done - sorry! :(
2009527
I purchased it as a Christmas gift. I just learned that it doesn't work at all.Sorry - no help with your warranty question.
1652726
Call the company if it doesnt come back on. Ours had to be returned - we paid the postage. In our case it was several months before it was replaced. Good luck. The replacement has been working great.
1133969
Mine worked fine when I plugged it in. No issues like you are having. Mine is awesome. Good luck.
1588496
Sounds like it's a dud. I have a lot of these and, fortunately, have never had a problem. I'd contact the seller and ask them to send a replacement. Good luck.
1690492
I'd send it back. I've never had any trouble with the one I bought. Worked perfectly then and still does now.