How do you connect it to your computer? i've seen reviews of it having two usbs coming out of it. do you just plug it in and download the software?
1073483
Hey George! The keyboard has two usb's, one is for the lighting and the other is for keyboard functions. You can unplug one of the usb cord's to just use the keyboard, the software is so you can customize your hotkeys and colors!
1073484
You need to connect 2 usb. I have Windows 7 and just plug in to start working. If you want to switch colors, made macros, etc... you need to download and install the software.
1652867
it must be USB 2 on both to work. It is not software based. I could never get it to work period.
45646
I was having some "issues" with mine, nothing serious. Just occasionally disconnecting and then reconnecting. Checked which USB I had mine in, and it was in my USB1. Changed it to a 2.0; and haven't had a problem since then. So, in my experience, it worked with USB1; but was a little "funky" from time to time.
816842
One review said just plug in and go..I plugged mine in and nothing happened..Can someone tell me how do you get this thing to work...
1423203
You just have to plug it in to the usb, no software needed. It works really good. I bought a headset with a microphone as well since the webcam does not have one.
1320923
You switch the USB cord around and then plug it into your computers USB port. I was confused at first too. Lol
1978548
how did work out? I am travelling and I have been trying to download video but with no luck on my laptop(mac G4). I tried the 4 pin to the usb, 4 pin to the 6 Firewire, and a couple other connectors.
1999325
The previous people writing on this are wrong (at least for this 2014 model), you do NOT need to connect it via the USB port to your PC. I plugged it into my network, went to the MagicJack web site, and it "found" it via the network, no USB connection needed. It really was trivially easy to get it working. You do not even need a PC to get it working, or when using it.
198649
Can you confirm if you got a solution for your problem? I have the same situation, lost the usb receiver and I'm trying to look for a replacement as well. let me know how you figured it out.
847436
How did you format it and what type is it? The cheap ones will not work, I found there is actually a big difference in the quality of USB sticks and its no surprise the cheap ones don't even get recognized by MMI....
1913531
Does anyone have the current software to download? So I can get mine to work again. I now have a new computer and I backed everything on to MyBook portable hard drive.
460652
I got a USB cable with mine. It connected on the side of the device and I could plug it into my computer or my car, which has a USB connection. But it didn't do anything when plugged into the computer so I'm not sure why it's included. Mine came with it, it's in the box.
1277912
You have to buy a separate "dongle" that plugs into one of the USB ports. It's about $25 on amazon. Look for "users also bought..." Works perfectly
1439343
i never tried to hook it to my computer. it doen not look the usb port hooks up to alot of devices though
1015916
Use an usb adapter and connect it to the usb port. You will see it as a unit on your pc.
119612
Hi Erica, Mine came with software installed but NO adapter, so the software was basically useless. The computer itself however has been working great. Hope this helped you. Jeff
1907229
I bought one and learnt a number of thingsa) NooElec has an external website and if you poke around long enough you will find software for this USB device.b) NooElec obviosly still has not figured out to at least include a scrap of paper with the shipment listing the web link.c) amazon scrubs all web links so I can't give it to you now, even though I have it. d) h t t p : / / w w w . n o o e l e c . c o m / s t o r e / s d r / n e s d r - m i n i - r t l 2 8 3 2 - r 8 2 0 t. h t m le) My USB device was not even noticed as an unsupported device by Windows 7 so I know is was defective.f) I returned it and got most of my money back.g) NooElec seems to have a number of aliases also. Amazon really should clean this up. I bought one and learnt a number of thingsa) NooElec has an external website and if you poke around long enough you will find software for this USB device.b) NooElec obviosly still has not figured out to at least include a scrap of paper with the shipment listing the web link.c) amazon scrubs all web links so I can't give it to you now, even though I have it. d) h t t p : / / w w w . n o o e l e c . c o m / s t o r e / s d r / n e s d r - m i n i - r t l 2 8 3 2 - r 8 2 0 t. h t m le) My USB device was not even noticed as an unsupported device by Windows 7 so I... » Read More I bought one and learnt a number of thingsa) NooElec has an external website and if you poke around long enough you will find software for this USB device.b) NooElec obviosly still has not figured out to at least include a scrap of paper with the shipment listing the web link.c) amazon scrubs all web links so I can't give it to you now, even though I have it. d) h t t p : / / w w w . n o o e l e c . c o m / s t o r e / s d r / n e s d r - m i n i - r t l 2 8 3 2 - r 8 2 0 t. h t m le) My USB device was not even noticed as an unsupported device by Windows 7 so I know is was defective.f) I returned it and got most of my money back.g) NooElec seems to have a number of aliases also. Amazon really should clean this up. « Show Less