Is there a satisfaction guarantee? Return option if not happy?
1108136
Hi, we're offering 90 money back guarantee for any product we're selling on AmazonMike
1108137
i know that, but, i saw your comment and we'll cover the money back guarantee option after 90 days too.
1501542
I bought mine through Amazon and they usually have a satisfaction guarantee with anything sold through them. However, it's worth the price to at least try it...and I doubt you'll want to return it. It takes such a little that it lasts a long time!
1141420
Yes, Emotiva will offer the same guarantees that are available on their website. Great company to work with, I was 28 days into ownership and they dropped the price $100.00, I called and they gave me a $100.00 refund even though I was past the 15 day window that they offer price matches.
2254272
You can buy it and if it does not work for you amazon would give you a refund based on their 100% guarantee. If it works for you, then you don't have to do anything.
2268199
Absolutely. 100% money back guarantee if you are not satisfied for any reason!
2030422
I was unable to do it. I contacted the seller immediately and was surprised by the response, "I'm sorry for your experience with that company, I am simply a seller on amazon and do not work for that company. I am happy to assist you in trying to contact them."I contacted him again as soon as possible but was told that I could no longer return it ," I have a 30 day return policy and cannot accept returns if the order is older than 30 days."So much for customer satisfaction. I have never had a seller expect the buyer to contact the manufacturer rather than enable me to return the product immediately for a refund. Hopefully you will have better luck; I am giving mine to a thrift shop. I was unable to do it. I contacted the seller immediately and was surprised by the response, "I'm sorry for your experience with that company, I am simply a seller on amazon and do not work for that company. I am happy to assist you in trying to contact them."I contacted him again as soon as possible but was told that I could no longer return it ," I have a 30 day return policy and cannot accept returns if the order is older than 30 days."So much for customer satisfaction. I have never had a seller expect the buyer to contact the manufacturer rather than... » Read More I was unable to do it. I contacted the seller immediately and was surprised by the response, "I'm sorry for your experience with that company, I am simply a seller on amazon and do not work for that company. I am happy to assist you in trying to contact them."I contacted him again as soon as possible but was told that I could no longer return it ," I have a 30 day return policy and cannot accept returns if the order is older than 30 days."So much for customer satisfaction. I have never had a seller expect the buyer to contact the manufacturer rather than enable me to return the product immediately for a refund. Hopefully you will have better luck; I am giving mine to a thrift shop. « Show Less
1212782
Hello Donald - Our product has fully money back guaranteedhttps://rezvera.com/return_policy.phpWe want to make sure all customers are happy with our product
2134644
Speaking as another customer, if you're dissatisfied, pack it back up and return it. Ask for a replacement - tell them you ordered a new item, and they sent you a used one.
1579642
Hi Clark, the return policy is stated near the description of the item (amazon's). Just wondering, after reading the reviews, is there something else you wanted to know? Something that would be a deal breaker?
670018
Evidently not because when I asked to return it, I was told I could get a refund only if the product was not used. WELL, how else would I know if I had a bad reaction or not? I would not count on a money back guarantee, if you open it and try it.
1971118
There is a 1 year manufacturers warranty and 100% satisfaction guarantee. So far mine is working just fine. Haven't found enough info myself on returned items to see how people are treated. Usually if you buy through Amazon, there isn't an issue. Also if you purchase with a credit card you sometimes have an additional automatic warranty. Just some thoughts.
212180
Thanks for your question! According to their seller page this seller aligns with Amazon's return policy which means if you're unhappy with the item you can return it in 30 days for a refund. For more information on Amazon's return policy, check out our help page here:
1164018
No problem! Glad to help. Fortunately, Amazon's return policy is more than fair and very easy. You would have to accepted return shipping charges (unless something is actually wrong with the unit), but I have NEVER had a problem with returning things to Amazon. One reason they get a huge amount of my business.Good luck!
2089795
Thanks for your inquiry but sorry to say, with the 30 day satisfaction guarantee, it is too risky to loose money on the returns. There is a chance that it will be available on Amazon UK in the next 6 months. Feel free to check back and remind me. This is still a start up so it's very difficult to keep up with requests. Thanks for your enthusiasm.
1285159
Thank you! I'm glad Amazon didn't give you an issue with the return. I was concerned about that. Was there an issue with the program? Was there something you didn't like?
729029
Amazon has always accepted returnd of thie type in the past. I see no reason why you would not be able to obtain a refund or new unit...
30708
Probably not a 100% guarantee, but your best bets are to either buy a "sold by amazon" or send an email to the seller before buying.