I just opened the box and pulled out this pillow and it is hard as a rock, not firm, actually very hard, no way to sleep on it, is this normal? okay, follow up, it was indeed cold and after a few hours it warmed up &amp; softened up quite a bit &amp; I have...
3370
Is the pillow cold? Was it sitting outside on your porch in the middle of winter? Memory foam is notorious for getting rock solid when exposed to cold temperatures. Wait for it to warm up and test again. It should be softer. If this is not the case, then you might have a faulty product. Thank you for taking the time to read my answer; I hope it was helpful to you!
3206
The 4 of these pillows I have purchased have been a rather firm and heavy foam, and firmer than most regular pillows I've had, but definitely not "hard as a rock." They softened quite a bit after they warmed up from sitting outside in the box as well. Try it out for a couple of nights - I would return it for a replacement if it seems unreasonably hard.
1883636
I believe you would still find the bed very firm. It is on my son"s bed and he described it like this yesterday, "if I lay there long enough, it will mould to my body but if I roll over, I feel like I am on a table.". I believe we will be removing the topper this weekend. He finds the mattress softer without it. spend a little bit more money and get a better quality one
1492296
This one is soft, it's been awhile since I had mines, it wasn't firm enough, it was to soft to me, I like mines firm like a travel neck pillow to support my neck, I had to stuff more crap unit to make it firm, to soft to me, you can take some stuffing out to better suit your needs..
1795311
I have similar problems. the pillow is 5 1/2" thick. it's really perfect, because it's a very firm pillow. yet it doesn't feel firm once you put your head on it. it really is difficult to explain, when I don't even understand how it can make such a difference. after years of waking up with neck pain that would make my tendons so tight it caused severe migrains, I would tense up more and add back pain to the mixture. it is the best purchase I ever made, and I haven't had pain since 1st night I got pillow. I really recommend it, and I can't think of any other product that helps pain that I would ever recommend. GOOD LUCK I have similar problems. the pillow is 5 1/2" thick. it's really perfect, because it's a very firm pillow. yet it doesn't feel firm once you put your head on it. it really is difficult to explain, when I don't even understand how it can make such a difference. after years of waking up with neck pain that would make my tendons so tight it caused severe migrains, I would tense up more and add back pain to the mixture. it is the best purchase I ever made, and I haven't had pain since 1st night I got pillow. I really recommend it, and I can't think of any other product that helps pain that... » Read More I have similar problems. the pillow is 5 1/2" thick. it's really perfect, because it's a very firm pillow. yet it doesn't feel firm once you put your head on it. it really is difficult to explain, when I don't even understand how it can make such a difference. after years of waking up with neck pain that would make my tendons so tight it caused severe migrains, I would tense up more and add back pain to the mixture. it is the best purchase I ever made, and I haven't had pain since 1st night I got pillow. I really recommend it, and I can't think of any other product that helps pain that I would ever recommend. GOOD LUCK « Show Less
455952
It seems to me that it is packed in very tightly. You would have to rip out seams in order to accomplish and then I don't know how the pillow would feel. It is very firm.
1241326
I actually have not done it.... I bought it for my ex-boyfriend who is a long haul trucker... He absolutely LOVES this pillow but if it was to get washed it would be by me, not him... lol! I would put it in a gentle warm cycle and then air dry... I was a big skeptic on buying this pillow.. But once it arrived and I used it that night (before my boyfriend came home) I was sold!!! Him and I are very picky pillow people... Lol...you wouldn't think a pillow with a bunch of cut up pieces of foam would be comfy at all... But it truly is!!! Hope this helps ... You won't regret buying it!!
2139632
I had exactly the same complaint about my old pillow, and exactly the same dilemma as yours: which height and firmness I should specify for the new one. I'm also a (mostly) side sleeper. I believe the "right" answer will end up being a matter of personal preference. What worked for me may not feel right to you. That said, here's my experience: I rolled the dice and ordered the High and Firm pillow. I unpackaged it and thought "This thing is too big and hard" but I followed the manufacturer's reco and let it sit, unused, for a couple of days. Then I gave it a try and I found it to be perfect from Day One. 19 months later, I'm still loving the pillow.
1794013
I've found this pillow cooler, but note it's something like resting your head on a firm bean bag; it's not fluffy or soft. In fact it's a heavy pillow that would injure someone in a pillow fight. I still like and use mine, but its just a different experience.
2076717
The pillow is pretty thick and hard...too hard for me. I have never used it and have been wanting to sell it on Craigs List. I have had neck surgery and have always liked using a thin down pillow that I could bunch up under my neck for support where I needed it. Want to buy my pillow at a good price?
2154141
The whole pillow is VERY HARD- I should have returned mine- can't use it-- It's like laying on a log. I guess it depends on your own neck & your issues
285299
No clue. It's been awhile since i purchased mine and it may have been overpacked, but I don't remember anything truly memorable. The pillow itself is dense. It was cold when mine arrived and I thought it was going to be like the other memory foam pillows, but when it warmed up, it got much softer. By far the best I've purchased and I think this is the fourth or fifth in my search for a wedge pillow that isn't too hard.
605446
The bottom of the pillow is flat, the top of the pillow has two supportive humps, one side is smaller than the other and firmer than the other. I have to use the smaller side, the bigger side gives me a headache. I got my first pillow like this, this brand, through a chiropractor and now it's the only one I can sleep on. For me, they will last for about 3 years before I replace them, but that's me. It's not a memory foam where is sinks down, it's a foam, but it's a very supportive foam. I highly recommend this pillow, but keep in mind, different things work for different people. Good luck and if I can answer anything else, just ask and I will do my best!! The bottom of the pillow is flat, the top of the pillow has two supportive humps, one side is smaller than the other and firmer than the other. I have to use the smaller side, the bigger side gives me a headache. I got my first pillow like this, this brand, through a chiropractor and now it's the only one I can sleep on. For me, they will last for about 3 years before I replace them, but that's me. It's not a memory foam where is sinks down, it's a foam, but it's a very supportive foam. I highly recommend this pillow, but keep in mind, different things work for different people. Good luck... » Read More The bottom of the pillow is flat, the top of the pillow has two supportive humps, one side is smaller than the other and firmer than the other. I have to use the smaller side, the bigger side gives me a headache. I got my first pillow like this, this brand, through a chiropractor and now it's the only one I can sleep on. For me, they will last for about 3 years before I replace them, but that's me. It's not a memory foam where is sinks down, it's a foam, but it's a very supportive foam. I highly recommend this pillow, but keep in mind, different things work for different people. Good luck and if I can answer anything else, just ask and I will do my best!! « Show Less
1176669
I wasn't uncomfortable sleeping with the cloud pillow from the first night but for me I would say it took a week for the pillow to fully mould to my head/neck and for this weird smell that came with it to go away. I read all the pillows have a smell when you first open it but it does go away. i just febreezed my pillow in the beginning. Also for some reason this winter my room has been very cold (my bed next to a window) so my pillow gets frozen like it doesn't mold right away so I put
458527
It's not supposed to be rock hard, I would contact Amazon and tell them what happened, they will give you your money back, it sounds like the product is defective. We are using ours again when it gets to warm for our dog.
273699
I didn't notice anything like that but I HATE this pillow. Its too fluffy. What toddler sleeps on a pillow this fluffy? I wont give it to my kids...does this thing flatten after use?
417525
I'm a bit confused. Are you saying the pillow went flat and /or your husband is flat as in not a heavy man but thin? I don't understand fully but if you are a large person the pillow of course will flatten a lot , especially if it is sat on for more than a few hours at a time. Sweetie, there are a lot of things people sell that are in your words "no good" hehehee. Like alcohol for instance. After it flattens all you have to do is jiggle it around and fluff it a bit and it should go back to normal. Mine does. Anyway, i'm sad it doesn't work for you but millions of others love it.