Hi, I bought this product a month agao, and is not working anymore. How you manage this situation?.. also the screen had som chinesse letters on it. Regards,
1080362
I have the whole phone its not working right now but the screen is probably still usable
317243
Not sure if a fix exists, but if your screen is still under warranty, I'd RMA right away. Why mess around with hacks when you are entitled to a fully functional device?
869597
it was works good for first 3 months for now not working, I took awayall the time turn on.I want exchange or refund
431509
Please do not make the same mistake I made... it seems that you are in need of a screen replacement not a new LCD (since it still functions). I bought a new LCD to fix my mini only to learn, once I had changed it, that it had nothing to do with the damage.
1508168
I have been having the same problem along with many others. The touch screen on mine even broke and cannot be used at all anymore. It happened after the warrenty ran out so if you are having problems with it and you can still return it I would do so.
406617
I am sorry but you are asking the wrong person! My husband bought this for me in July and it's been returned twice since. I'm waiting for it to come back now. :( The touchscreen stopped working both times.
248827
Buy it locally!! That way if it doesn't work you can return it easily. Or you can take the few dollars it costs to buy it from Hong Kong and flush it down the toilet because it probably won't work.
1834258
I had the same problem with one I bought around Christmas time. For that one I returned it. However, now my screen quit and I can't get tech help. At all. Nothing. If I had to do it over I'd return it and run.
272806
I agree with the other person. Get your money back while you can. I had trouble with it turning on after I had had it a little while and contacting them. Then it started working again so I kept it and then right after the date that I could return it, it stopped working again and they would not take it back. So I lost all my money. It was very aggravating.
2200966
Seems that there is a huge problem with it, the screws holding the screen are too tight as I've read. There are guides on how you solve it,,, but its not your job as a customer to fix a product, and you risk losing your warranty.
1664973
Unfortunately, no. I've only had mine about a month. My suggestion would be to try contacting their customer servive and/or research on the web. Sorry that I can't be more help.
2126135
Send it back...that is what I did, I had the same problem. You should have thirty days. It is cute but too bad it is junk!
1354950
All depends whether the product is still under warranty, if it is still under warranty, then send it back to Amazon for repair and or replacement, if not you a free to do what you please with it. It is a bit strange here that Amazon should send this question out to reviewers to comment on, they should have answered this themselves.
530
I am not sure exactly what the problem you are describing is, but I had a problem with my touch screen. For me, it would just stop working. At first I re-installed the driver, but that only worked for a short time. I contacted Acer customer support and after several attempts to fix it by reinstalling things, they said it was likely a hardware issue and that I would have to send it in for repair. I had only had my computer a couple days when this happened, so I returned it.
113866
I had the same problem. And for not being very careful I ended up cracking the digitizer (the part of the screen that detects your touching it.) so that made buy the whole part, meaning the digitize and screen. i got it from a company in china that sell real oem parts.hope this helps!!
791982
I am so sorry Cynthia,i can't help you because i bought rhis for my son and he has been very disappointed also. He said he has to run it all night to keep it working. He has a newborn and wanted to monitor his daughter as needed but the screen keeps going black. Im embarrassed to have bought it even though my son is pretty tech savvy, i think he's embarrassed also. So sorry again. I will forward your problem to him and see what suggestions he has. Talk soon. Mary
54987
its a realy cheap model mine bricked within a month... i tried to rma and its not as easy as most sites these days good luck