I bought this cat on October 14, 2014 to present to the daughter on birthday on April 21, 2014! ! ! Yesterday we unpacked it, and it doesn't work! ! !
1103831
Mine didn't work very well either. It would purr, but not always walk. I was pretty disappointed, but my daughter didn't care. Did you try changing the batteries?
1103832
the cat walked for 3 seconds,stops and needed to be ]touched in the activation area to walk and purr again.my grandaughter thought it would do more and activate for a longer time.would not recommend
1103833
I also bought this for my granddaughter's b-day in November 2013. She loves Lulu and has not had any problems with her kitty.
1103834
I had the same problem with this item. Bought it for my daughter for Christmas and it didn't work when she opened it. The wrapping also indicated that it had been opened before - didn't seem new. Perhaps it was a return from someone else and they tried to refurbish it. There was packing tape all around it.
1103835
We were disappointed in the short time of movement of this cat but it did help a bit when we remembered to move the switch from demo to "on." TheFur Real Dog is much more active and entertaining for children in my opinion (even though I am a cat lover). Hope this helps.
1105684
We have had that problem, try smacking it a good one. Seriously. Also, it "dies" regularly, just stops working and/or won't start. We've learned to actually "twist" the button when we want to turn it on and that seems to help. My son has literally tripped over it several times and that has started it. The silly thing is frustrating as all get out, but our cat LOVES it. When it isn't working, she lays down right beside it and croons to it. When it is working, she pounces on it and gives it a good shellacking (spelling?).
544317
send it back--we (santa) bought 2 and they were great for 5 days. Then my kids learned that santa gifts can be returned to amazon. They both stopped working.
1919483
That's a common problem, see the other reviews. I had the same issue. It would feed my cat successfully, at BEST, maybe 70% of the time. A lot of the time it would get to one minute before a scheduled feeding, then switch to 12:00AM, no matter what time it was, and the cat would go hungry unless we manually fed her anyway (which defeats the purpose.) A lot of the time when it did turn on at the right time, the motor would run, but no food would come out. This is a terrible, terrible product! 80% of the reviews are bad ones. If you can still return this item, DO SO!!! If you go on a trip and leave it with an animal, they WILL go hungry. That's a common problem, see the other reviews. I had the same issue. It would feed my cat successfully, at BEST, maybe 70% of the time. A lot of the time it would get to one minute before a scheduled feeding, then switch to 12:00AM, no matter what time it was, and the cat would go hungry unless we manually fed her anyway (which defeats the purpose.) A lot of the time when it did turn on at the right time, the motor would run, but no food would come out. This is a terrible, terrible product! 80% of the reviews are bad ones. If you can still return this item, DO SO!!! If you go on a trip and... » Read More That's a common problem, see the other reviews. I had the same issue. It would feed my cat successfully, at BEST, maybe 70% of the time. A lot of the time it would get to one minute before a scheduled feeding, then switch to 12:00AM, no matter what time it was, and the cat would go hungry unless we manually fed her anyway (which defeats the purpose.) A lot of the time when it did turn on at the right time, the motor would run, but no food would come out. This is a terrible, terrible product! 80% of the reviews are bad ones. If you can still return this item, DO SO!!! If you go on a trip and leave it with an animal, they WILL go hungry. « Show Less
1829103
My daughter said that this toy did not work from day one. I guess that someone else had a problem also but she did not say what the problem was. Sorry
2197236
I'm sorry to hear that you're having trouble with this cat toy. Does it run in one direction, pause, and then go the other way, or does it just stop? If it is stopping, then that isn't normal. Try switching out the batteries; if it's still stopping, I would contact Amazon and return it. Best of luck!
2107860
Good luck. Plan on having to return it. I have had three and returned all three because the motor is to weak to move the litter. It has been months since I requested refund which they acknowledge I should receive. Just can't get them to mail it. WIll talk to a supervisor tomorrow. Keep your receipts.
1792629
I got rid of mine after it died. My 10 lb cat also killed it ultimately. I couldn't find any reset switch and never heard from the manufacturer. I only had mine for about 4 months before it died. I wasn't happy with this toy for multiple reasons, and it dying so soon was one of them.
2154250
It was two years ago as a joke Christmas gift ... I just don't recall. Sorrt
1744515
I purchased on Amazon on December 30,2014. It stopped working in February 2015. I have another one that works fine. Disappointing that it only worked 6 weeks and there was no return.
829688
It's a piece of crap, don't buy it. It quit working while I was away, and my cat nearly starved to death. Had fresh batteries in it, it just quit. Lasted about 6 months before it died. I bought another type, it seems to be working fine for the past 3 months. Don't remember the brand, but email me and I will look into it and make a recommendation. Oh, and it's battery only. JerryBozeman@hotmail.com
1939019
I'm not sure. I've had one about 10 years and just bought another one in April for another cat & they both work great! I know that doesn't help you, but both of mine work as expected.
818638
I just ordered a case - same exact kind as before (which my cats loved). My older cat won't touch this new batch. - My kitten ate some of it and has had the 'runs' for two days. Does anyone know - will Amazon take the unopened cans back?
1242219
The same thing happened to me. They put a sticker over the date that says 2/2014 with a sticker printed with 2/2016 and this definitely causes the seller to lose credibility with me. It's a darn shame because this supplement combo is very important for people with autism, now our search continues.
1724512
Unfortunatly, I do not have the packaging any longer, I'm sure that would have said it. But unlike the other reply here, my 3 1/2 year old cat LOVES these things! She has played with them daily, all day long, for about a month and a half now. She hardly touches any of her other toys. Best $2 I ever spent!
1533375
My first one lasted 1 month, the replacement I just received did not work straight out of the box. Going by the condition of the boxes they came in I'm guessing they were somebody else's rejects. I have one kitten, so it wasn't due to heavy use.
363215
The one I still have some of was packaged in 2014, I just checked. I am not sure when I bought it, but it was in 2014, maybe I did an old form on Amazon and did not check the date, but all cat food I have gotten has been fresh, sorry for any inconvenience