I don&acute;t know if I am doing something wrog but the device is not working at all, when I try to sync it, only move one page and the stop working.
1076600
Check if the blue light on the USB stub is still flashing. It it still flashes, sync is not okay. Normally for windows PC, it can take quite a while for the system to recognize the remote control.
277697
It's broken. I had exactly the same experience, and contacted them. They sent me a new one that works fine.
759936
The problem is in the device your trying to sync with, try working with the tablet, phone, etc., end of the problem. It's not a keyboard problem I would guess, because I had the same problem at first. You need to turn something on in your device that you are trying to sync with.
1737288
Sorry for your problem. Mine has worked fine with no problems. Send it back. May have gotten a bad one.
1871178
Assuming it's not dead try plugging it into ur computer and reboot ur device
1073103
Same here at first. Look at the directions. There is a little button on the back that you have to push to sync it the first time. Hope this helps.
462760
no, sync does not work, the steering wheel still working but not all funtions
1494814
Please, check the bt connection no the gt turn on. Pulse the power button 5 seconds to active discover mode on keyboard. Check on gt the search of new devices and join it
1768341
I would guess that the app has been updated, but I'm not positive. Is contact the tech support for the product.
718831
Specifically, I don't know. My suggestion is buy it, try it, and if it doesn't work send it back for a refund.
1305545
Try shutting it down and rebooting it. This worked for me when it wouldn't navigate right.
238921
Dfwggreg, I dont see why its not working, but did you check the specs of everything? Thats what I would usually do to find where/why it would not work. Hope that helps. Sorry that I couldnt be of much help!
944722
I had a very hard time. I held the sync buttons down for a while and it worked once then never would sync again. If you want your money back , contact customer service (Amazon) immediately
164389
Definitely hook it back up to the computer and see if it needs a software update or a repair. Hopefully you don't have to contact LeapFrog tech support, they are useless.
2147895
Fortunately mine has been working fine since receiving it. my suggestion would be to send it back for an exchange or a refund.
1303121
I would suggest shutting down the computer all the way, not just logging off but shutting it down completely. Connect the devices transmitter to the computer. Wait about 30 seconds and then turn it back on, let it synchronize and it should work just fine. After that, make sure that the transmitter always is plugged into the same port. I would also make sure that it is NOT plugged into a hub, but directly into the PC. Good luck!!!
2015596
I agree with Duane make sure it's not trying with another device.I had the same problem