Somebody got to help me?got this unit about three years.just add a water softener.then no hot water at all why?.?
1095209
Check your flowmeter the turbine is probably stuck remove it and clean it you should be good
1095210
Did your breaker trip? As long as water is being supplied and drawn, it should get hot unless there is no electricity! Have you cleaned out the filter on the intake, it may be clogded and no water going thru! Trying to think what might cause the problem.
1095211
I can't answer your question. I believe you would need to have a professional come in and look at the unit. If you are not getting hot water, it sounds like either no power to the heating elements or the elements have gone bad. In either event, a professional could trouble shoot the unit and tell you.
1095212
I have had this happen to me before with a different unit. Not enough water was going through the unit to make the heaters start up. Have you checked to make sure you don't have lime build up?
1095213
Check with the manual if they allow water softener? I just remove my unit from the shop after 2 months use because I need bigger size. my unit is like new condition If you interest I can sale it to you. Good luck
1095214
When U demand Hot Water, does the red light come on over the temp selected? If not, no water is flowing!
247833
Or purchase a new in box discontinued unit through amazon. My system died after 3 years of use I believe i purchased my new one for around 150 bucks. . Better then dealing with chlorine tablets
39351
This happened to me as well.... unit heats up fan doesn't begin then unit turns off with hot water in pot. Seems like a fuse problem where the fan isn't able to detect the temperature and begin cooling. Probably need to get a new one. I called Westinghouse and they said that they discontinued the product for good reason. Also, remember that the charging and electrical units are all in the pot so do not get that area wet otherwise it will likely mess up the electrical components. This happened to me in less than 1 year! So go figure. Good luck
1150155
I suspect that the water is not hot enough, either because of the washing machine settings or because the water coming out of the water heater is not hot enough, or both. I am not a technician but this can be the cause, specially if you tried different bottles. Otherwise it could be just one bad bottle.
1056245
have no idea - plugged in wall...check! turn timer on... check! water turns to steam within minutes.. check! possible problem with your machine and may have to send back
1177942
They are an inexpensive appliance with a limited life expetancy. How old is the unit? They have a heating element just like a hot water heater or oven and it will eventually just burn open. If not still covered by the warranty, it's best to just replace the unit. The part to fix it will run as much installed as a new one. Call manufacturer and see if they will do anything for you.
1599773
Hi Steve, Yeah it does the same at my end. I just brought water softener resin, I have not exchanged to it as of yet but it would make sense that after 16 years of use the resin is shot. This maybe one of my ideas that ends in me calling a plumber and buying a new softener. Good luck to you, Dennis.
1176355
Sounds like your filter may be misaligned. Try taking it out and reinstalling it again. Never use hot water as that will damage your filter.
1730673
Well, I had the same problem, but instead no cold water, I had little hot water. After change the valve my problem was solve. I guess you have a valve problem.
971873
Hello Yara,Thank you for your question. Simply press the buttons on the front of the unit to adjust the water temperature output.Please let us know if we can assist you further with your hot water needs.Kind RegardsRossGadgetsGoP.S. If you have found my answer helpful, please prefer us when you purchase.
1226554
In 20 years, I have replaced my unit 5 times. They do not seem to have much longevity. I suspect that minerals in the water may come into play, as the heated water acquires a distinctive smell shortly before it stops heating.
1389823
If it is not getting any hot water at all it is probably a problem in the burner or lighting mechanism, if you are getting warmer water then the tap water you might not have a large enough gas line to the heater.
756716
I own this and have found to fix must replace the whole unit.... This summer2014 will be our second replacement in two years. It was suggested to me to bypass thus pump and draw water thru. But use a sand filter... Might try that instead
463352
I want to say "NO" but it really could be my water supply. The faucet still works, and I love how it looks, but I will be replacing it soon because the buttons to change the water stream no longer work. That in itself is frustrating, we live in the city, have city water and a whole house filter but no water softener. If I had it to do over I would've went with something better.
723109
I don't know. I would do two things: the first would be to contact the manufacturer and return the unit for a replacement while it is still under warranty. The second would be sure that you have a plumber who knows how I don't know. I would do two things: the first would be to contact the manufacturer and return the unit for a replacement while it is still under warranty. The second would be sure that you have a plumber who knows how to install it properly, including the plumbing at the furthest point where you want instant hot water.
539379
I think you have a bad unit. If you just bought it, get it replaced. If you had it awhile and it's in warranty, call Primo and see about warranty service. If it's out of warranty, the cost to repair will probably not be worth it. Considering all the bad reviews posted, I've been very lucky. So far no problems. I have had mine over two years and use 3 or 4 bottles a month (5 gallons). Water is still cold. Heater worked when I used it, but I rarely did and turned it off to save power. I believe the pump is a bit noisier than when it was new, but it's not what I consider terrible for a pump. Even then, it doesn't take long to fill and turn off. I think you have a bad unit. If you just bought it, get it replaced. If you had it awhile and it's in warranty, call Primo and see about warranty service. If it's out of warranty, the cost to repair will probably not be worth it. Considering all the bad reviews posted, I've been very lucky. So far no problems. I have had mine over two years and use 3 or 4 bottles a month (5 gallons). Water is still cold. Heater worked when I used it, but I rarely did and turned it off to save power. I believe the pump is a bit noisier than when it was new, but it's not what I... » Read More I think you have a bad unit. If you just bought it, get it replaced. If you had it awhile and it's in warranty, call Primo and see about warranty service. If it's out of warranty, the cost to repair will probably not be worth it. Considering all the bad reviews posted, I've been very lucky. So far no problems. I have had mine over two years and use 3 or 4 bottles a month (5 gallons). Water is still cold. Heater worked when I used it, but I rarely did and turned it off to save power. I believe the pump is a bit noisier than when it was new, but it's not what I consider terrible for a pump. Even then, it doesn't take long to fill and turn off. « Show Less
753040
Is the machine new? If it's old, did you clean the machine and prep it for storage last year? If you didn't you can try the cleaning fluid or get some very hot distilled water and try to clear the machine. BTW, did you use distilled water last year? If you used tap water you may have scaling build up which may not be fixable.