Hello, I wanted to complain about the Huawei phone you buy on July 20, it has a fault, when I am about to call the phone screen turns off and I can not end the call or do anything else, I have to get the battery to hang the call. What it would have to...
1078422
I have owned two Huawei Ascend Wi phones, but I don't think I will be much help. The first one had a problem of the screen scrambling while I was on a call. I had to take the battery out to get my screen back. This did not happen all the time. I accidently ran over my phone with the car. The phone still worked. I could text, check email etc., but when I placed or received a call the screen went black. I had to take the battery out to get my screen back. I used the phone for about two weeks while I waited for my new phone to arrive. I am not having a problem with the new phone even though it is the same model. There is a cell phone forum that you might use to post your problem. http://cellphoneforums.net/phone-database/Huawei/
221472
Idk u will have to ask the seller. But the one I bought from them wasn't a fully functional phone at all. They lied & I over paid for the phone. I also never heard back from them. I tried to get the money back for at least the parts. They're jerks & should b banned from Amazon for selling things.
1080684
also - a different phone, but I bought on amazon - had the touch screen stop working, it was still under warranty and Virgin Mobile sent me a new one to replace ( I sent malfunctioning one back) and it didn't cost anything. So it makes no difference really. If you are hooking up to VM they will provide great customer support, has been my experience anyway.
306978
I had this phone and I hated it. I think it screwed up the battery running so hot. Good luck.
1271014
I'm not sure about a warranty on this battery, and I no longer have this phone. I will say that, after I installed the new battery, my battery life didn't seem to get much better. Perhaps it's just a lousy battery. :-( Another piece of Chinese crap.
1766150
Unfortunately, the phone that I bought came with defect. The phone will not turn off! I asked for help but did not respond.
1911199
Heather, did you get an answer? I have the same question, but went ahead and ordered as I guessed people would be complaining if it didn't. I should have the handset by 1/3/13. I'll answer the question then, so that others will know.
545615
I had the same problem and I changed the 2 AA batteries in the handset and problem solved. I had assumed because the LED display said it was fully charged it was, but the batteries didn't hold the charge. I was just about to buy a new phone when I figured that out!
270382
I found all this quite reassuring . The display stays on and the logo in the bottom right hand corner continually flashes because i haven't downloaded the data. I'm still pleased with mine, but I would have thought todays technology would be able to provide a 'stand by' mode . 1st battery relaced after 3 months - because i thought the flashing logo was a low battery indicator ! - perhaps i'll update you in a few months !
744225
The HUAWEI phone is imperfect... is blocked. I can´t use it. I can´t use it doesn´t recognize the chips. I hete it.
868259
This is a tech question and should be answered by the company. "FoundersTelecom.com" I have no way of knowing that. F.Y.I. I just ordered a new battery which was half the price of buying a new phone. It didn't feel like it lasted too long as I rarely use this phone. Caveat emptor, if you haven't bought the phone yet. BTW, sorry it took me so long, but I wasn't sure I could recommend this product or what the problem was with it.
571985
Hello, I bought the phone and the batteries would not charge no matter what I did.i switched batteries etc and got a $13 refund out of $49.99 that I paid( phone acted up from day one) . I went to radio shack and got a new phone. Thanks,Ray
1618867
I don't know about your particular problem but I received a bad battery. The phone would show 5% and charging and after a few minutes would say it was fully charged but the phone would not boot up. I returned the bad battery and ordered another one from the same vendor. The new battery worked fine. Not sure if this is any help but wanted to share my experience.
790279
We had two, and experienced constant issues with the phones shutting down. They would shut down like as not any time you snapped them shut, were trying to text, or twisted/ bumped them in any way. I read that LG had issues with the battery connectors on this phone, and I think normal use of the phone, like opening/ closing the cover caused the battery to briefly disconnect. Great other than it shut off constantly, and if you did not notice it off, you missed calls. Maybe they eventually fixed it, but Verizon just gave us some BS when we brought it to their attention( no longer with them!) We had two, and experienced constant issues with the phones shutting down. They would shut down like as not any time you snapped them shut, were trying to text, or twisted/ bumped them in any way. I read that LG had issues with the battery connectors on this phone, and I think normal use of the phone, like opening/ closing the cover caused the battery to briefly disconnect. Great other than it shut off constantly, and if you did not notice it off, you missed calls. Maybe they eventually fixed it, but Verizon just gave us some BS when we brought it to their attention( no longer with them!)
78027
I always personally test my phones before selling them, but in case you have any problem during the first 14 days after you get the phone, we can give you a refund. Let me know if you have any question, thank you.
2014591
I lost my phone 60 days old. The phone will turn off suddenly. I could not turn it on again. Change the screen and nothing. These phones seem rebuilt.Be carefull. I lost my money.
1219459
I hope that helps. I had the same problem. That is why I ordered the new battery. Battery was fine. It was my 8 month old phone which was still under warranty. Now I am scared so I took out insurance. I know have a spare battery if I ever need it.