My power is on and I have the music source selected but it won't charger my iPad or iPod and there is no sound how can I troubleshoot
1072766
It seems like your source setting is incorrect. Recommend looking at manual and/or YouTube video.
1072767
I never could connect my 16pin Ipod video or my Galaxy Tab.. I always use bluetooth wireless only for listening to music. You might want to the same.. it's very easy to connect wireless. Good luck!!
940256
1: Make sure that the right out put is selected weather it be CD AUX or whatever you are trying to get sound from 2: Make sure you have to right type of speaker this power amp only uses one type of ohms If this doesn't help and even the radio doesn't work get a return auth from Amazon and have them send a new one I did have problems with the first unit I had and the second one has been working fine
2240523
When I received mine last year around this time, the same thing happened; no power. My advice to you is to send the product back and get a refund of your money.
682801
If you get a inexpensive power adapter you can use it for i pod an the aux input but the reciever section will not work.
2197025
Not apple user but I would try to reconnect unpair/pair and make sure the audio and music are set to ON.... make sure it's setup by the book like any cables needed to support iphone
872874
Found a reasonable solution to the problem. I bought a dock extender cable (see product link below)that seems to have solved the charging problem while connected to the speaker system. Music plays and the iphone charges. All is good.30 Pin Dock Extender Cable-50 cm in White
710800
if the devise you are charging does not draw enough power it will shut off. I have an older ipod that does this . if you plug in an additional devise to charge that normally works on it fine it should stay on and working .
889529
Try charging it - the keyboard, not the ipad. That happened to me. Let it charge for a few hours and it should start working again.
840019
Try plugging into the very first USB post nearest connection, if still won't charge then indicates that your iPad's fire-wire require direct plug into power source, if using thru the secondary USB won't charge.
765511
Check the power port and make sure it is not bent and that the power plug wires are not torn, try the adapter for the mobile plug.
1182882
Use your regular cable that runs up from the bottom and will work just fine. I have charged iPad, iPod and also my Andriod on it so far and just had to change the cable. There are 2 USB ports so you can actually charge 2 things at once. Hope this helps
1861410
Same thing has happened to me. What I did was wait and tried again, held power button down. I also made sure charge was full. When u plug in charger there is a small red light. Be worried if the red light doesn't show
786719
Yes, but when i did, Ipod / Ipad would not play, no volume, my Samsung Note worked, but no sound from ipad
769197
Be sure it has power, either batteries or AC adapter... press the power button ( first button on the left). Then select your source, IPod or FM radio
1906980
The most likely problem would be the AC DC adapter power cord is broken. Try replacing it with a new adapter of the exact specification (also jack size).
665764
Hi Fred I'm having the same problem with my gig.It won't charge. I need help as well.
1162586
First of all was this a new device or used when you purchased it? I've bought many iPads through Amazon and sometimes little things do slip through the cracks. The charger or charger cable is one easy to over look item. Both are inexpensive to replace from Amazon If I were you I would go ahead a purchase a "new charger and cable". Worse thing that could happen is you have an extra cable or charger. Speaking from experience, Apple products are usually very tough but, chargers can burn out and cables can kink or short out. Please let me know if this works. P.S. You'll know immediately if this was the problem. The iPad will make a loud ding indicating charging in progress and a lightning bolt or plug image will appear in the battery icon.