Battery won't charge I like this monitor and don't want to return it, but I've had it two days and the battery won't charge anymore. We had to jostle it a bit to get it to charge the first time. Anyone have suggestions? Battery won't charge I like this monitor and don't want to return it, but I've had it two days and the battery won't charge anymore. We had to jostle it a bit to get it to charge... » Read More Battery won't charge I like this monitor and don't want to return it, but I've had it two days and the battery won't charge anymore. We had to jostle it a bit to get it to charge the first time. Anyone have suggestions? « Show Less
1109931
Just started to have a problem with charging at four in the morning of course. Tried taking out and putting the battery in, nothing. Got it to work as long as it's plugged in but disconnect it and it died. Just tried the suggestion from Mommy Jane and that little red light kicked on. So grateful. I know we need to get a new battery. Just doesn't hold a charge like it use too. We have had ours for over a year and a half and we like it very much. A few gliches but no real problems.
1109932
Start with calling the manufacture and see if they can send you a new battery and a new adaptor. If neither of those work, then exchange it for a new set.
1109933
Had a similar problem when I got mine. I emailed the manufacturer and they told me to slide the LEFT side in first so that the metal plates come in contact before you push the RIGHT side in. It fixed the problem for me. They said it's a very common problem and are updating their manual to prevent users from installing the battery incorrectly.
1128247
Try throwing it in the freezer overnight. Then thy re charging. If it still holds no charge. I would return it seller. It probably is defective cell/battery.
2203295
We just had a similar incident with one of ours. we just let it run itself down till there was NO battery life left. I almost threw it out because I thought it was broken! I decided to charge it one more time to see if I could get it to work and it had reset itself and came on and worked properly. just let it go till it is dead dead dead and then try recharging it and see if that works
1821522
Every time I'd turn the screen on it would be perfect, then after about 5 seconds the entire screen would become a dead pixel. The PCB going bad is apparently a common issue with these monitors. I told the seller about the issue and they paid to have it shipped back to them, no hassle. Got another one and it's perfect, no dead pixels.
687679
Ours is 3 yrs old, monitor on the parent unit is busted for the past few months, we still hear the noises ok though, and the battery on the parental unit went dead after 2 yrs, it was hard to find a replacement battery, they had to improvise at the Battery Plus store, but we are still using this monitor :)
1799745
Hello, I just plugged the computer in with the new battery and let it charge for at least 24 hours. It works fine!
377594
Is it not charging? I got the socket replaced, where you plug the charger in, and now it works fine. Plus I'm better about draining the battery completely before charging. I think they don't sell batts because it void the warranty if you open the case. I did order a replacement, though, from Screen Surgeons in Tucson, AZ. Got it in 3-4 days....
849246
After charging, you need to turn the monitor off with the switch in the back. Alternately, if this switch is off - the monitor won't charge at all. If you leave the switch on after charging - it will discharge the battery slowly. So the proper sequence is: plug in charger, turn on monitor with rear switch (LED should light up red on front), After charge is done (LED turns green) turn off switch in back.
1155943
Call the company from which the monitor came from. They will validate your warrenty and issue you a RMA number. Then you will be able to send the monitor back to the company. They will either repair it or replace it.
317968
How do I find out what is wrong with this battery? I did not know that you aren't supposed to use the regular battery tenders on these kind of batteries and I left it charging for a couple of days and now it is beyond dead. So if the tender didn't kill it, apparently (also read just now in the questions section) if it drops below 8% charge it is no longer anything but a paperweight? So tell me now if I should just go out and buy a new battery after wasting my money on the 1 ride I got out of this battery.
1910571
I suggest you contact Amazon or the seller for return instructions. I have had mine since may and have not had any problems. I do no if you leave your laptop plug in alot and leave the battery in it you will over charge the battery and ruin it. Sorry I couldn't be more help.
909256
First try reattach in the lcd cable but if that doesn't work then when you buy a new lcd test it by plugging it in before install an and make the battery has a chargeSteven
153954
I would write amazon directly and they are good about working things out. I have used my monitor for many months and have no complaints. Could be the item itself is faulty. Also try notifying the company who made it.
2090150
I assume the battery was inside the unit, I only had it for a few days as it would not work with my monitor Lillyput , I think you charge the unit with the USB plug, there was no way to open the unit and look at the so called battery. Hope this helps
1659182
I have played the unit for a good two hours with the battery. I almost always have it plugged in when I view it. I would see about returning the battery, or getting a new unit. Thats what I like about Amazon, I have never had a problem with a return or replacement.
1219412
I can't answer this, in my case once I use the charged battery, my charger/battery will not take a new charge, is this a normal problem and should I look for a charger?
852718
I like this monitor, however I had problems with the first one I ordered. I ordered a new one and at times the screen will display broken images. Almost like the Monitor has damage. Not sure how else to describe it to you. I have to turn it off and turn it back on to get it to work properly. As for the extra equipment, we never purchased anything other than what came with the monitor. Good luck! and Congratulations!!