I just received my Nano, and can't get it to turn on. I don't know if it's defective, or I'm just challenged, should it be that difficult?
1094715
Did you charge it? Did you follow the directions? It shouldn't be a problem.
149198
I personally returned mine after it froze ten minutes into playing around with the functions, and bought another player with the refund.If you haven't already, you should hold the reset button for ~10 seconds (as opposed to just pressing it) and see if that does anything, like commutergirl suggested.Also, maybe double-check to see that it was plugged in properly for charging? Sometimes USB ports can be weird.In any case, good luck! I hope it's just a temporary thing and that it works soon for you!
255432
fannie lou, sounds like you got a lemon. I'd return if it was me. And regardless would return it since you already have docking systems. The charging issue is a known one, if you have older docking systems, it may likely not work. New docking systems will most likely work. That does suck. My attitude is that the Nano 4th gen is great for first time ipod users like myself (who will buy new docking stations anyway), not so good for existing users.
427373
I am having the same problem, even brought a new battery and it still does not come on. Warranty is up, so what can I do.
801187
I had the same problem, and returned mine. It started off barely charging and then would not even power on anymore. There is obviously a defect.
2203295
We just had a similar incident with one of ours. we just let it run itself down till there was NO battery life left. I almost threw it out because I thought it was broken! I decided to charge it one more time to see if I could get it to work and it had reset itself and came on and worked properly. just let it go till it is dead dead dead and then try recharging it and see if that works
2140551
I have also noticed that it can be finicky when turning it on, but I usually just move my finger slightly on the "I/O" button and press again and it eventually comes on. Don't give up on the first press, and remember to hold it down for a couple of seconds.
856344
Mine started right away with no issues. I think yours might be defected if it's still not working.
822431
try reseting it... if it doesn't work then it might be a problem with the device.
1114751
Does it power the device--so your mini operates? If so and it doesn't charge I would guess you have a bad battery.If it doesn't even power the device so that it turns on I would think the power supply itself is defective
1133969
Mine worked fine when I plugged it in. No issues like you are having. Mine is awesome. Good luck.
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
766499
I am also having the same problem, but sometimes mine will turn on and say "LD error. Please insert sd card and restart system." I have tried it with and without an SD card and still nothing. I even tried it with an AC adapter but all I get is a blank screen. I'm guessing it's defective and will have to be returned, but if anyone has figured out how to get it to work in the meantime, I would love to hear it!
1737288
Sorry for your problem. Mine has worked fine with no problems. Send it back. May have gotten a bad one.
197492
You are doing nothing wrong. The same thing happened to me, it seemed to never fully charge. I went through the website I bought it on and reported the problem and started the return process. I returned the unit as instructed. They replaced the unit free of charge
587011
If you're still hearing sound from the nano's internal speaker, that would tell me that the connection has not been made. Once it's connected, the internal speaker is disabled.
519601
I have/had a 4th generation nano and the same thing happened. I called for support and was told that the headphone socket needed to be replaced. I found detailed repair videos on youtube and everything else I needed EXCEPT the part. The part was discontinued and I've not been able to find it. However, it is my understanding that if you bring your ipod into an apple store that they can/will replace the part for something like $80.00