The lights come on, but the mouse and buttons won't move or work?
1075013
Was a tad bit wonky on first use. After I installed the driver/config software it work okay. What OS are you using? I am not sure if it is completely Win 8/8.1 compatible.
1075014
If you have tried re-installing the drivers or tried another USB drive in the computer and the mouse is still malfunctioning, please contact Sharkk and a representative will assist you in replacing the product given that you provide them with necessary documentation needed to proceed.
683825
No issues at this time, however, I have disabled the keyboard lighting. The mouse does not last that long though, perhaps 5-6 days before it requires a charge. The keyboard battery is long lasting. I like this combo, just wish the mouse lasted a tad bit longer. Hope this helpes
1611909
double tape the top left hand ,coner of mouse pad a little light will come on then you can use the mouse!
1290501
After checking the batteries I checked the on/off switch. I slid it back and forth realized the light flickered so I used my fingernail to slide it with a little more force to the on position. Then left click the mouse and it should work. Now that is the routine.
747912
You need to find the drivers on the Dell site and download them however my key board adapter did not work right either,the mouse is okay.
728892
Probably it is not working properly, mouse light should be on. Warranty is directly apply with Lenovo support center.
324055
That happened to me and the dealer responded with another mouse on the way before I told him what was wrong. The other one presented no problems and started operating right away. Did you turn the switch on?
1944047
Plug the wireless piece into an empty USB port. Turn the mouse on and it should work. If not then you may need to charge it by plugging the cable into the mouse and a USB port.
566670
Mine was a little slow to start accepting commands at the beginning, but I just worked with it awhile and it started working. All I can say is keep trying, and try unplugging and plugging the power cord for the main unit also. If that doesn't work the only option is to return it for another one. Does the lights come on in the viewing window when plugged in, you should get something.
993038
This is common issue with the switches used in this mouse (early fail). It's still under warranty. Contact Genius and open a trouble ticket. It will most likely get replaced.
2042436
There is a 3-position switch On {mouse function} Off and On {Mouse function with LEDs}
1221073
Make sure you have installed the drivers. So go to your mouse in your add hardware,or add mouse and reinstall it. Mine works fine on windows 8.1 or win. 8. I hope this will help. Have a great day!
1307354
I am not sure however the mouse part of this keyboard did not work ever since I got.
895385
My first question would be, what game were you using the mouse on? I have found that some games just can't see all the buttons on the mouse, even with the software installed.
19459
The keyboard is only blue LED, same with the top led of the mouse, but the logo on the mouse constantly cycles through multiple colors. This cannot be programmed.
1186551
my keyboard and mouse work great.....If yours is slow all I can suggest is to make sure the usb dongle is in range and/or replace the 2 aaa batteries in the back of the keyboard...if this does not help then I would assume the keyboard could have a defect.
1960815
No English instructions, it is plug and play. Can't seem to turn the lights off, and two of the buttons seem to have some odd function attached to them so I can't get them to work right for games. Its also a large mouse.