How can I get the soft close drawer out?
1089503
There are 2 undermounted drawer rails for the drawer. Pull out the drawer & look underneath at the rails. On each rail there is a screw (usually located nearest the drawer face) that holds the drawer to the rails. Remove one screw from each rail to release the drawer from the rails. Then, give the underside the drawer a light upwards tap. The drawer should pop right out. Thank you!
267207
Rosemary,The front of the unit slides out like a drawer. Little flats on each side is where you grip it. Please don't feel stupid,NOrm
902329
The drawer cannot be placed any way except the originally intended way. I find the drawer is very difficult to pull out and push in. I have removed it completely, made a solid thin shelf to replace it. I use it as a convenient niche for my remotes. I use the drawer for a basket.
2153352
Is the drawer hitting the edge of the cainet? Or maybe it has lost one of it's magnets or metal tabs for closure. Other than that, there is not much that can go wrong with it. Mine closes fine and I have not had that problem.
1086148
There's a black lever visible when you extend it all the way. Push it and pull the slide out for mounting on the drawer.
1533582
Oh wow, not had that happen. Is the top drawer fully pushed inward? Maybe toy around with the top drawer to see if that helps.
896462
No it doesn't. It's also kind of hard to close the drawer when your drawer is full. You have to wiggle the drawer so it can fully close.
1697001
one thing you could do is place it upon a sliding tray or drawer and then you could pull it out of cabinet/space, open it and get stuff, close then slide it back in.
1846532
When you pull the drawer out as far as it goes, there will be a plastic stem on the track closest to the drawer front. You just have to push down one side and up on the other and pull on the drawer and it will come right out. Hope this helps.
1846531
Pull drawer out as far as it will go. This will allow access to the plastic levers located within the slide on each side, that you either push up or down releasing the slide portion attached to the drawer allowing the drawer to slide out.
1179560
It does not connect to the drawer. I use double sided tape to keep it in place.
809109
There should be a button sticking out of the top step (front left). Just push that down and push the steps and it'll easily close. Hope that helps.
992736
I had the same problem. I actually broke one of the slides trying to get the drawer in. Had to order a replacement from the manufacturer. It will work but I suggest patience.
1077628
Yes, I had difficulty with this myself. If you pull the drawer out until it stops, you will see on either side of each drawer a very small black piece of plastic (about 1/8 inch by about 1 inch long) in the middle with the silver metal rail behind it. If you lift that on both sides, the drawer should then come forward and you should be able to remove it. Hope this helps.
1924878
You need to make sure all of the drawers are pushed all the way in. The same thing happened to me the first time I tried to lock mine. But like Michael I prefer to leave mine slightly ajar so I can have the top closed and still have access to the tools in the drawers.
560650
No. You cannot pull the drawers all the way out. It stops there when you reach the end.
896463
The drawer does not come all the way out of the box, but it opens up three quarters of the way. You can, however, easily reach into the very back of the drawer. You just can't pull the drawer all the way out of its casing. Hope this helps.