3 Year Old Dyson DC14 and Brand New Carpeting: Is there any way to adjust the brushes on this model?
1080731
I was about to post the same complaint! We got our DC14 back in February I believe and at first it was great on our old carpeting (14 years plus). Then in August I got new carpeting in 2 of our 3 carpeted rooms -- this new carpet is a good quality Anso Nylon, and I love it -- except that the DC14 takes a lot of muscle power to push around on the new carpet. I mean seriously, I expect my shoulder to give out! It often makes that horrible grinding noise when I try vaccuming this carpet. Also it doesn't seem to pick up nearly as much pet hair on the new carpet as it used to. I have pored through the manual but it only says that the DC14 may not be good on area rugs because they are not secured to the floor. It suggests raising the rotating brush for the hardwood floor setting. This isn't helpful to me in my situation. I tried that, same results. I know the vaccuum itself is still fine because it works wonderfully on the one room that still has the old carpeting. That old carpeting was installed by the our house's previous owner so I don't know what it is made of, but I suspect it's polyester. I believe that the DC14 just isn't good on certain kinds of carpets. Do you know if your new carpeting is nylon? If so, that may be it. Dyson really needs to address this problem if I am correct about the cause. Either that, or the box AND Amazon's product page should have a very visible warning that this vaccuum is not good for Nylon carpets. So if anybody can recommend a vaccuum that does well on an Anso Nylon, I'm all ears!
1209221
There is a picture on the side of the vacuum. It's tricky and you need the tool to grab and twist it on, but it can be done. Hope that helps.
1393412
sorry, i don't know but if i needed to find out, i would call Dyson, they can tell you. I have noticed that their attachments often don't fit different models.
1640541
Yes there is an adjustment dial to move the bristles up and down it goes from very high to low I have not tried it on the high setting to see if it contacts the carpet or not but my carpet is pretty flat
1950351
On some models you need a small universal adapter which is reasonably priced. Go to the Dyson website and type in your model number. It will guide you to the parts. You can look it up. The attachments are compatible with most models for I have owned several models.. I hope you find this information helpful. 3.
469497
Yes, you can. Right beneath the handle of the vacuum there is a gray band that adjusts. Turn the adjustment to the pile of the carpet. You might have to experiment on your deep pile carpet. I use the extreme suction on my deep pile carpet as it pulls from the deep fibers but then, that is my preference. NOTE: When the band is fully closed the power suction is greatest. When it is turned slightly, the suction dissipates for different flow. Check your manual as it explains how to use the gray adjustment band. Hope this helps.
1857728
I have model # U4160H2R4 Type 7. I just compared the photos. Works like it's brand new. You will have to disassemble the bottom of the unit for the new install and clean out before installing the new parts. You will notice that the brush has two guide plates on both sides of the brush with the words old & new. I set it to the new setting. Installed the new belt and bag , and it works great ! About 30 minutes to change the parts out. Make sure you remove the side access cover for the belt, remove the old one and clean up the motor drive spindle of old rubber before installing the new one. I hope I have been helpful.
294783
I have a DC 15--the first ball. Just got off the phone with Dyson and they said the attachments will not fit the DC41. BTW, Dyson gave me an additional 20% off and arranged for me to trade in my old DC15. Have to buy directly from them, though.
1059282
I find dyson to be exceptional on low profile rug / hardwood floor. When it comes to house carpet.. I think you are better off using vacuum with motorized brushes instead of vacuum/air driven brush.
1572745
I have the DC45 cordless and wanted the pet brush attachment, I called the customer service department (number is in your manual) and they got my vac and the attachment put them together to see if it would work, (even though the pet attach. wasn't meant for the cordless) and it worked! I would call and ask Dyson directly, they will help you. I plan on calling them myself to ask if I can use this.
709723
What is he difference between the MC-CG917 and MC-CG397? If the 937 has controls on the handle and better suction at the corners of the carpet attachment, then that is the one I want. I have a very small apartment and must be able to get under and around immovable furniture. I would also like to buy an extension house. The houses on vacuums are always too short.
294784
Sorry. I don't know as this is the first Dyson that I've owned. I would contact Dyson and ask them. I have dealt with their customer service department and they are very helpful.
1164048
None, but there are attachments that can be purchased separately. I purchased mine from a local vacuum dealer. I took the vacuum in and asked what could be done. Many attachments fit multiple models and brands. Still in love with my vacuum.
309132
Is that an upright? It didn't fit perfectly with my Dyson 18slim, but it came with an adapter which took care of that. But now I lost my adapter =( But it does fit perfectly with no adapter with the DC31 handheld.
1989486
I have admit I've not looked for a while, but last I checked the answer would be no. I'd suggest looking at Dyson's website to see if any such extension exists, then check Amazon for optimal pricing if you can locate a part number.
1238969
No. The unit has been terrific for a few years. Have you tried to remove the bar with the brushes and re-insert it? Maybe the gear that drives it is broken or not far enough in. Have you spoken with Hoover service. They may have a quick and/or simple diagnostic or corrective suggestion. b.cooper
789100
Yes. I've found it somewhat difficult to unlatch at times... But for a myriad of other reasons, I just use my Shark Navigator instead. I really hate my Dyson at this point.