i am worried about the faulty zipper everyone is complaining of. Is this situation fix
1114232
We have had two of these coolers for over a year and have never had any problems with the zippers.
1114233
This is the second one we have at home. Never had a single problem with the zipper. It is a good product and it cleans easily.
1114234
I have two of these units and one had a zipper that gets a little stuck from time to time. It doesn't amount to enough for me not to use the cooler. I may just have to play with it for a few extra seconds. The fact that the cooler works better than any of this kind that I have ever owned makes the zipper issue very minor in the big picture. I still recommend the product.
1447888
Yes the zippers are reliable I have mine for over 3months now no problem thus far works perfectly
908613
The zippers haven't caused me any issues thus far. I am sorry if that doesn't help much.
666858
I did not have a problem with my zipper, BUT having said that it seems all zippers are those tiny plastic ones now and it you're going to take it off once in a while I think getting the 12" deep would be a good 'just in case' solution. Plus, if you got a new mattress at some point you'd probably get a deeper one so you would be a head of the game. At some point (a year from now maybe) I will wash mine in the gentle cycle with cold water to see if it's possible to do.
744263
I too had a problem with the zipper in the cover breaking. I contacted the Armarkat help desk and their response was that they would send out a new cover if you email your purchase receipt with all the info date, order number etc. Also they want a photo of the damage emailed with the other information.
1077649
No. Notify the company & they will send you one that has been loosened. They have to know that this is a serious problem, not a one-off.
2211608
I haven't had many issues with the zippers it just seems to get more difficult to close with time. I've had both pens for about a year and so far, if I line it up before trying to zip it, it works just fine.
499619
I'm sorry this has happened, but unfortunately it is not fixable, or at least it wasn't a year ago. I had a previous one that had this same problem and I tried to get it fixed but was told by customer service at Deni that it was not repairable which is why I bought a new one. The previous one was about 6 yrs old so it wasn't an entirely unexpected problem; since I knew it wouldn't last forever. Occasionally, the bag wouldn't sort of "stick" to the wire after sealing and I attributed that to the problem, so now I hold the wire down with a finger before I lift the bag. This is probably something they should add to their instructions. I'm sorry this has happened, but unfortunately it is not fixable, or at least it wasn't a year ago. I had a previous one that had this same problem and I tried to get it fixed but was told by customer service at Deni that it was not repairable which is why I bought a new one. The previous one was about 6 yrs old so it wasn't an entirely unexpected problem; since I knew it wouldn't last forever. Occasionally, the bag wouldn't sort of "stick" to the wire after sealing and I attributed that to the problem, so now I hold the wire down with a finger before I lift the bag. This is... » Read More I'm sorry this has happened, but unfortunately it is not fixable, or at least it wasn't a year ago. I had a previous one that had this same problem and I tried to get it fixed but was told by customer service at Deni that it was not repairable which is why I bought a new one. The previous one was about 6 yrs old so it wasn't an entirely unexpected problem; since I knew it wouldn't last forever. Occasionally, the bag wouldn't sort of "stick" to the wire after sealing and I attributed that to the problem, so now I hold the wire down with a finger before I lift the bag. This is probably something they should add to their instructions. « Show Less
1220531
I have not had any issues with the zipper on my bag. I haven't had the opportunity to use mine as much lately so, I don't have a lot of wear. Right now, everything is solid.
2093280
My husband is on his second one of these. He has never said anything about the zipper being in the way. He actually wanted me to buy him one just like his first one.
2211612
It gets harder to close with time, I think because they walk on the zippered part to get in or out and the zipper becomes misaligned. I've learned to line it back up before I zip it and that seems to alleviate the issue.
1413197
Back a couple years ago I had an early version of the bag, and one of the zippers broke. Think Geek replaced it for free, and since then I've had no problems.
2218642
I would call the manufacturer. If you need to, maybe they can send a replacement zipper and you can get it replaced at a shoe/handbag repair shop.
389252
My zipper works just fine, so I think it's every individual quality differences. The fabric for me, I think it's all rit. But overall, if I had other options, this won't be my first choice.
972295
I will forward to my friend as I gave this as a gift. She is at work now and is almost positive there is a zipper, but will check and get back to us in the next few hours.
371037
This is definitely a problem for ours. On one side, the front zipper catches the internal flap. We just stopped using that zipper and zip from the other side. It was too frustrating to keep fixing.
1052721
I purchased about a year ago. I received mine the same way, I'm pretty sure it's defected. I got it at a good price so wasn't worth sending back, so I use small zip ties from harbor freight, works great. Hope this helps&#128512;