I have gone through 3 remotes for this soundbar. They worked for about 3-4 months each; then quit. Vizio does not help!
1073111
because of the special customer service from Vizio, I returned the whole unit. Someone else with more patience than I have might want to work with Vizio
1073112
Mine has never worked very good at all. Not to happy with it. Need a new one, this one works sometimes.
1635553
Vizio remotes appears to work with all Vizio, I have three different models and basically I use one remote for all three.
721397
not sure but I would avoid Vizio and buy a more reliable and reputable brand.
1933366
I am using it with Samsung smart TV without any problem. On the setup I selected the Onkyo brand from the list and now it is working control by the TV smart remote system (just on/off, the volume should control by its own remote). I am not sure that the Vizio have this feature or not. Please ask Google.
1670779
I called Polk Audio service when my sound bar stopped working and they were very helpful. The solution for me was to power cycle the system so that it would rebooted. I did this by unplugging the power cords and then plugging them back in. Hope solving your problem is as easy.
2026345
We had the same problem. Our remote was junk and fell apart. Tview wanted $90 to replace the remote. I haven't been able to get a universal remote to work with it either.
1650604
thank you. The one i currently have, remotes quit working, tried different ones. But think i need to replace old unit, with a newer version.
1003971
I would try changing the digital cable that connects your sound bar to the tv, cause if that cable is intermittently failing the sound bar won't getting any signal from the tv and will shut off thinking its not being use..
562662
I have a Harmony remote and it works fine for adjusting the volume on the soundbar. My Panasonic remote will still work on the TV if I want to turn up the TV volume but I have no need for that using the sound bar. I am hooked up optical and use the surround sound setting.
2019890
you have to look at the options for the programming of the remote. you should be able to tell from the choices that they give when in the programming mode. Vizio is one of the choices. This remote control controls my Samsung sound bar, however it won't turn it on or off, but it does raise and lower the sound level.
1552643
I tried using 4 remotes. 3 old TV remotes and one surround sound remote. It worked with them all.
2012167
My Denon died (no sound) after about 3-1/2 years. I won't buy Denon again. Also the iPhone app is lousy. Great idea if it would work. I have an XBMC remote that works flawlessly. Denon should be able to make something at least as good.
169091
I have not had any issues with my Vizio; are you using a sound system(sound bar or an add on surround sound system?) I use a Polk sound bar with wireless sub and the sound balance has been fine since day one..
1551590
I'm in the same boat. I called Vizio and they weren't able to help me. I found a really ugly 1980s looking remote that is said to work but it costs $40 and it is IR not bluetooth. The Vizio universal remotes don't work (I bought them and tried them). I am unable to turn off the bluetooth on my TV so it only responds to bluetooth. I am considering purchasing a logitech universal remote and doing a hard reset on my TV. There aren't many options. Vizio had a great idea of doing a bluetooth remote but because, I assume, of the higher cost they immediately switched back to IR, isolating this line of TVs. I'm in the same boat. I called Vizio and they weren't able to help me. I found a really ugly 1980s looking remote that is said to work but it costs $40 and it is IR not bluetooth. The Vizio universal remotes don't work (I bought them and tried them). I am unable to turn off the bluetooth on my TV so it only responds to bluetooth. I am considering purchasing a logitech universal remote and doing a hard reset on my TV. There aren't many options. Vizio had a great idea of doing a bluetooth remote but because, I assume, of the higher cost they immediately switched back to IR, isolating this... » Read More I'm in the same boat. I called Vizio and they weren't able to help me. I found a really ugly 1980s looking remote that is said to work but it costs $40 and it is IR not bluetooth. The Vizio universal remotes don't work (I bought them and tried them). I am unable to turn off the bluetooth on my TV so it only responds to bluetooth. I am considering purchasing a logitech universal remote and doing a hard reset on my TV. There aren't many options. Vizio had a great idea of doing a bluetooth remote but because, I assume, of the higher cost they immediately switched back to IR, isolating this line of TVs. « Show Less
435268
Same problem here. Remote worked great for about a year and a half, now a bunch of my buttons don't work - or when they do they repeat. I finally had to throw it away and am now researching for a replacement.
1170681
I really don't know. But recently I noticed that remotes from other brands work on my Vizio, so I think it would work. Good luck.
654881
I am sorry if you purchased this soundbar :( When I purchased mine, I put it next to the tv and it never moved from there. Within a few weeks the unit started failing, the sound was coming "in and out". Shortly there after, it quit all together :( The company was difficult and would NOT stand behind their product after 5 weeks of use, because they only guarantee it for one lousy month! I was OUT my money and a Sound Bar! If you haven't already purchased it, DON'T, go with a SoundBar that bares a brand name that you recognize, these people are NOT associated with Apple products even though the name suggests that they are, I got mine at Wal-Mart and I think they have quit carrying the brand. I am sorry if you purchased this soundbar :( When I purchased mine, I put it next to the tv and it never moved from there. Within a few weeks the unit started failing, the sound was coming "in and out". Shortly there after, it quit all together :( The company was difficult and would NOT stand behind their product after 5 weeks of use, because they only guarantee it for one lousy month! I was OUT my money and a Sound Bar! If you haven't already purchased it, DON'T, go with a SoundBar that bares a brand name that you recognize, these people are NOT associated with Apple products... » Read More I am sorry if you purchased this soundbar :( When I purchased mine, I put it next to the tv and it never moved from there. Within a few weeks the unit started failing, the sound was coming "in and out". Shortly there after, it quit all together :( The company was difficult and would NOT stand behind their product after 5 weeks of use, because they only guarantee it for one lousy month! I was OUT my money and a Sound Bar! If you haven't already purchased it, DON'T, go with a SoundBar that bares a brand name that you recognize, these people are NOT associated with Apple products even though the name suggests that they are, I got mine at Wal-Mart and I think they have quit carrying the brand. « Show Less