Battery problem I bought one, exchanged it, and am now having the same problem with the second that I did with the first:How long should it take to charge the battery *the first time*? The manual says a charge should take about five hours. I've had mine plugged into the computer's USB port for eighteen hours now, and it's still showing less than half-charged. Exactly the same thing happened with the first unit I owned. Has anyone else had this problem? Battery problem I bought one, exchanged it, and am now having the same problem with the second that I did with the first:How long should it take to charge the battery *the first time*? ... » Read More Battery problem I bought one, exchanged it, and am now having the same problem with the second that I did with the first:How long should it take to charge the battery *the first time*? The manual says a charge should take about five hours. I've had mine plugged into the computer's USB port for eighteen hours now, and it's still showing less than half-charged. Exactly the same thing happened with the first unit I owned. Has anyone else had this problem? « Show Less
401206
You can get a charger for $9.99 through Creative labs...lol. That's pretty inexpensive.
401207
No need to get a separate adaptor. Many basic USB chargers for cell phones also fit this device. I use my Motorola Razr phone charger to charge this mp3 player. Works just fine.
401208
Buy a regular wall charger. Your zen will not charge as fast when hooked up to your PC. When you use a regular wall charger, you will hae it charged FULL in about 4-5 hours.
263179
I found that mine won't charge at all when connected to my computer at work. It DOES charge on both of my home computers, and I did install the Creative software on those computers. I e-mailed Creative's support to inquire if the software was required on a computer for it to charge the player, but I've heard nothing back from them. Since then, I've bought a second battery (non-OEM Lenmar battery) until I can find a reliable and inexpensive A/C charger (this also means non-OEM since Creative's prices are nuts).
401209
Thas one problem with this mp3 player.It doesnt come with an a/c chjarger. When you charge via the usb cable it takes much longer since very little current is passed through it. Try buying an a/c charger separately. You might find cheap ones at bizrate.com
1240374
I threw mine out because I could never get it to charge again after the first time. The first time, you should charge it for about 12 hours.
1082594
I bought one to! It runs slow, need to charge after ever use. If you don't use for a day or so, the power goes down. You have to hold the on and off for 2 seconds. Some thing to remember, "Never over charge." It should take about 20 minute. But if you leave it over night! You'll burn the battery! I'd hope this can help. As I have had this problem on other products!
279720
Sorry, I've never really timed it. I know it is at least 4 hours, and maybe it is more. But the last computer I used had had a bad battery for so many years, that I had almost forgotten I could ever use a computer that was not plugged in. Not that it matters, but I purposely ordered this computer with Windows 7 because I did not want to use Windows 8 on a computer that was not touch screen. I have had the computer for about a month and haven't had any problems so far, unlike the person who wrote the previous comment.
1619958
I have had this computer for approximately 14 months and my battery holds charge now for only about an hour to 90 minutes. I am having difficulty finding another one, can someone please tell me what replacement battery would work? thanks!
1680485
It needs to be charged a full 24 hours when you first get it. If you charge it less than that the first time, the charges won't last as long. A battery can have a memory. If you charge it a short time, you will only be able to use it for short times. Be patient and charge it for 24 hours first, after that keep it in the stand and it will stay charged. In my kit there's a bright yellow taped instruction on the box that held the charging base where it says to charge it a full 24 hours before using the first time or the warranty is void.
1379566
Sorry for your problem with the battery install. If the new battery is not defective, sounds like the main unit is defective. I obtained the batteries as a gift for my daughter. She installed the new batteries and selected the option of new batteries installed. Then left the unit in the home dock, charging overnight. Went from running less that 5 min to completing the whole area for approx 50 min never having to go home for a recharge. Runs like new again
2218043
Then there is something wrong with it. It should only take a few hours to fully charge. I don't know any other way other than with the charger it comes with. Sorry
1030247
Did everyone try charging the unit while it is powered off?It seems to make a different to me. I bought three(3) and so far all battery seemed to be decently averaged out around 2.5 hours or so (mainly net surfing and video conferencing) after few months of usage. Power on while charging seems like charges don't hold too well even it shows 100% charged.Try it out...it may make some different.
1074685
My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look for another brand vacuum if I had it to do over. My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look... » Read More My original battery lasted about a year, too. I think it is time for you to buy a new battery, but that seems to be a problem, too. I have bought two that will not charge properly. I am about to return the second one. Amazon issued full credit for the first one I returned in less than 30 days. The second one never charged. I wish I knew how to test the charger just to be sure; however, from reading the reviews on the replacement battery it is obvious that many people are having problems with these batteries. It is a good vacuum, but the replacement batteries are a big problem. I would look for another brand vacuum if I had it to do over. « Show Less
508362
Did you charge the battery for the length of time indicated in the instruction manual prior to use? The first time or two I used mine the battery ran down pretty fast. After recharging it, the battery definitely held a charge longer than it did initially. If it continues to not maintain the charge as long as you think it should, I would contact the manufacturer or return it.
2126785
THE REGULAR CHARGER TAKES A COUPLE OF HOURS AND CAUSED ME A TIME PROBLEM. I ordered a couple of new battery's and a new 30 min. charger and solved my time issue. That way i always have a charged spare plus one on the charger. Works out very well. thanks
1328508
I have not had any trouble except changing the battery. As soon as I put the usb port in my computer.I was ready to go.I hope you find the out the issue soon.
1129489
How long are you letting it charge for? I let it charge for a few hrs the first time, since then I have rarely had to charge it. Try letting it be charged for hrs if you haven't yet...if that fails to make a difference, or if you've already done this, I'd attempt to return the item.
1346254
Since you didn't formulate a properly grammatical sentence, which prevents me from answering your question simply: ill answer the two ways it may be meant. 1) If you mean, how long did it take to charge the battery the first time: none. It was already charged. 2) If you mean, how long should i charge the battery, then up until its 100%, then drain it fully.
702527
I checked with my daughter, since I bought it for her laptop and she's the one who installed it. She did not get that message, but did mention that the battery needs to be charged before it will work. I don't imagine it would charge, though, if it's "not detected", but maybe you could leave it on for a while and see. You can probably tell I'm not very "techy". We didn't know until after we bought the battery that the laptop would work perfectly well just plugged in, with the battery uninstalled. If I'd known that, I probably wouldn't have bought the battery at all. Sorry I can't be more help. I checked with my daughter, since I bought it for her laptop and she's the one who installed it. She did not get that message, but did mention that the battery needs to be charged before it will work. I don't imagine it would charge, though, if it's "not detected", but maybe you could leave it on for a while and see. You can probably tell I'm not very "techy". We didn't know until after we bought the battery that the laptop would work perfectly well just plugged in, with the battery uninstalled. If I'd known that, I probably wouldn't have bought the battery at all. Sorry... » Read More I checked with my daughter, since I bought it for her laptop and she's the one who installed it. She did not get that message, but did mention that the battery needs to be charged before it will work. I don't imagine it would charge, though, if it's "not detected", but maybe you could leave it on for a while and see. You can probably tell I'm not very "techy". We didn't know until after we bought the battery that the laptop would work perfectly well just plugged in, with the battery uninstalled. If I'd known that, I probably wouldn't have bought the battery at all. Sorry I can't be more help. « Show Less
2004888
A charged battery should power your machine for at least four hours so if your battery is inserted correctly, it should give you at least 4 hrs before charge is needed. If this is not the case, your battery may be defective. Do you see if the computer is actually acknowledging the battery under "power management? Hope this helps..