Are the Dyson AMO5 Hot Cool Heaters that are currently available on Amazon post-recall models? That is, has Dyson resolved the problem in these?
1109978
More than likely they are the recall models and not post. Unless somehow they pulled them from the shelves which I doubt.
1109979
This is the response from the serial # search on Dysons recall website.Your heater isn't affected by this recall.Don't worry - your heater is a new model that isn't affected.
1109980
I think that they have recalled all the models that were the problem fixed or repaired or replaced them all. It's a great product I was a big problem behind them.
1109981
Hello - Yes, I researched and saw the Recall date: April 01, 2014. I recently purchased my AM05 after the recall was resolved but I was still concerned so I checked my AM05 serial number at Dyson's recall website https://www.dysonrecall.com/
832373
Manufacturer: The recall limited to units produced before May 2014. This effort was voluntarily initiated by ThermalStrike based on one customer experience. At the beginning of our investigation, all product was removed from sales channels (including Amazon) while engineering sought a root cause and product improvements. The validation of the solution was coordinated with the U.S. Consumer Protection Agency. We are proud of our response to the situation, thankful that the event leading to the investigation was minor, and our happy that our product is more safe and robust as a result.
1164008
I noticed the same thing. I don't think they are making them anymore and everyone is out of stock . The new LHB975 won't be out until May sometime. And may be until mid summer when you can get one. So it appears those vendors with this list $599 product jacked up the prices. Yesterday there were a couple refirb units and one used on Amazon for around $500. Today there were none. I just happened to look tonight late and a used unit came up for $518 shipped. Amazon Warehouse who guarantees it to work. So I snapped it up as I am ready to convert over and if the 975 is that much better can use it in my bedroom and get one of those. Very strange indeed. The used unit won't be available until Mar 20 so I'll keep looking and maybe things will open up again. Guess lots of others will too. Good luck or it might be awhile before we see something with this capability.
2244067
Mine was in the recall. Very simple Dyson.com asks for serial number on bottom and will say yes or no. Mine was yes so I took it to Fed Ex free shipping and they had the box. Mine was returned in two weeks. Very simple Duane
829570
Same problem as everyone else here with a Pulsonic unit - peeling paint & broken trimmer. I was hoping a new model would come out, but they just keep renaming it and calling it "New". I am thinking it is time to give up and switch to: Panasonic ES8109S Vortex Wet/Dry Shaver with Nano Technology and HydraClean System
1241442
Does only cold. If I recall, dyson discontinued the model with both heat&cold.;
1689142
I received a non-MK2 version from an Amazon seller. I called Dyson customer service and the woman had never heard of the MK2 designation. After putting me on hold and asking around, she told me that the MK2 is just an Amazon designation for a particular version they sell. She explained that the "Animal" designation indicates that it comes with the extra attachments, so that is important, but as far as she knew, the MK2 designation wasn't significant. I don't really trust this answer.Another answer here noted that both versions were available at Costco, which would seem to contradict what the Dyson rep told me. I received a non-MK2 version from an Amazon seller. I called Dyson customer service and the woman had never heard of the MK2 designation. After putting me on hold and asking around, she told me that the MK2 is just an Amazon designation for a particular version they sell. She explained that the "Animal" designation indicates that it comes with the extra attachments, so that is important, but as far as she knew, the MK2 designation wasn't significant. I don't really trust this answer.Another answer here noted that both versions were available at Costco, which would seem... » Read More I received a non-MK2 version from an Amazon seller. I called Dyson customer service and the woman had never heard of the MK2 designation. After putting me on hold and asking around, she told me that the MK2 is just an Amazon designation for a particular version they sell. She explained that the "Animal" designation indicates that it comes with the extra attachments, so that is important, but as far as she knew, the MK2 designation wasn't significant. I don't really trust this answer.Another answer here noted that both versions were available at Costco, which would seem to contradict what the Dyson rep told me. « Show Less
145126
I just got the brush off twice by Amazon customer service for two items that dropped in price ONE business day after I purchased them. I have been the recipient of refunds in the past (over a year ago) and now they appear to have discontinued this courtesy. I am seriously considering returning the items purchased and washing my hands of Amazon for good.
307955
The information I have now is that this unit, which I LOVE, is NOT INVOLVED in the recall. I got this information from the internet, so go to Yahoo and enter "Frigidaire dehumidifier recall" and click on the posting from abcnews.go.com regarding the recall. The Frigidaire models covered by the recall, according to this information, were manufactured by Gree Electric Appliances between 1/07 and 9/08. So I am still using my unit. You can also call the CPSC hotline at 800-638-2772 if you wish. But that hotline is probably really hot with inquiries, so that may take some time.
535248
Good Luck with Dyson. We shipped ours back to them for an inspection, our Dyson was new. We also took pictures of our floor throughout our house and sent those along. Our flooring to replace is about $15,000. which was less than 1 year old when the Dyson started eating it. Never again will I own or suggest a Dyson to anyone and hope my story gets out to everyone. Anyone who sends theres in for an inspection should let them know this isn't the first complaint of the same issue. Please let me know what they say. I no longer have my Dyson, gladly got rid of it and purchased a Rainbow. Good Luck with Dyson. We shipped ours back to them for an inspection, our Dyson was new. We also took pictures of our floor throughout our house and sent those along. Our flooring to replace is about $15,000. which was less than 1 year old when the Dyson started eating it. Never again will I own or suggest a Dyson to anyone and hope my story gets out to everyone. Anyone who sends theres in for an inspection should let them know this isn't the first complaint of the same issue. Please let me know what they say. I no longer have my Dyson, gladly got rid of it and purchased a Rainbow.
2253617
Call Masterbuilt customer service for replacement parts for the unit. I think I read somewhere that the newer models have replaceable heating elements. I would call the company just to be safe.
1921719
I was never able to get a new heater. Amazon should be able to help you with a refund. Seller won't do anything.
1989486
I have admit I've not looked for a while, but last I checked the answer would be no. I'd suggest looking at Dyson's website to see if any such extension exists, then check Amazon for optimal pricing if you can locate a part number.
1330466
Yea happened to me too. I emailed them and they sent me a replacement part. I was told not to max out the heat temp. So I kept it less then a 100 deg. C from the max temp after I replaced the thermol . They did not charge me for the part either. So basically if I were you and if you have time to return it for a full refund and buy another one and keep it 100 c under the max temp you should be fine. You could email them and see if they will give you the replacement part but it was a little hard changing the part. But it can be done. It's been working fine ever since.
1024152
I've had my vacuum for about a year now. I bought the 1st vacuum like this one 2yrs ago and returned it while under warranty because the brush unit stopped spinning even though the vacuum was still sucking air. I purchase a 2nd one after that and here I am a year after that and again this vacuum has stopped working. Same problem. Is there an easy fix? I see that the belts are available through Amazon, but I don't want to order this part unless this will absolutely fix the problem. I actually like this vacuum and am disappointed that it stopped working. Any advice?
681845
Thank. I just returned mine to Amazon as well. I ordered another unit from another retailer (Amazon was out of stock) and am hoping for a better unit.
1420919
Does only cold. If I recall, dyson discontinued the model with both heat&cold.