It keep with the logo of Android y doesn&acute;t work. Can you help me with that?. Because The tablet a warranty.
1109808
If it has been dropped. even with no visible signs of damage. Warranty is best option. If not look up how to perform factory reset, before trying warranty option.
1679445
I thought the charger was durable, looks unbreakable. I think contacting Coby may be best option. Also want to mention square trade it would replace your tablet if anything happens to it. Best luck! I'd be lost without my Coby
1301157
I bought mine with the 4.1.1 Jellybean already installed. The bigger issue is with the firmware updates from Asus. With the trouble I had with mine I had to download the new firmware to my desktop computer and unzip the file to a micro SD card and then insert it into the tablet. It automatically identified the update and installed it with no problem. I am happy with the tablet over all except for the Bluetooth connectivity and rebooting issue. I would think that a company like Asus would offer to replace a product after it had gone to their repair facility and returned to a customer and it still has the same problem. JMHO.... I bought mine with the 4.1.1 Jellybean already installed. The bigger issue is with the firmware updates from Asus. With the trouble I had with mine I had to download the new firmware to my desktop computer and unzip the file to a micro SD card and then insert it into the tablet. It automatically identified the update and installed it with no problem. I am happy with the tablet over all except for the Bluetooth connectivity and rebooting issue. I would think that a company like Asus would offer to replace a product after it had gone to their repair facility and returned to a customer and it... » Read More I bought mine with the 4.1.1 Jellybean already installed. The bigger issue is with the firmware updates from Asus. With the trouble I had with mine I had to download the new firmware to my desktop computer and unzip the file to a micro SD card and then insert it into the tablet. It automatically identified the update and installed it with no problem. I am happy with the tablet over all except for the Bluetooth connectivity and rebooting issue. I would think that a company like Asus would offer to replace a product after it had gone to their repair facility and returned to a customer and it still has the same problem. JMHO.... « Show Less
1268756
I sent that tablet back. It was crap. If you call amazon, they should set you up with tech support number
866568
android 4.2.2 came out for this tablet, so you can update it. I am using 4.2.2 now.
850465
Had the exact same problem E-mail customer service they will mail you a start-up card that supposed to restore the tablet back to factory default setting. However I opted to return mine for a refund I could never fiqure out how to display my 3D pics and vids on it , since that`s why I bought it to begin with. But if your happy other wise with the tablet give the start-up card a shot. Good Luck....Al
1154333
Do not buy this product! Whatever the warranty might be, the company does not honor it. Just try calling their number and see if anyone answers? I sent mine in for a repair which I paid for upfront and have never received my tablet back!!!
1229449
To fix this issue, get a hammer and beat the crap out of it until you feel better. Then, go out and buy a tablet that actually works. I bought 3 and none worked 6 months later. The company does not respond to emails and their phone customer support is non-existent. Worst waste of money I have ever spent. Do yourself a favor and trash it. It's not worth the heartache trying to fix it. Also, the boot manager/menu is non existent. They won't tell you how to access it and no combination of keys work. Good luck!
519015
Hello send it back. It's defected, that tablet loads right away! With no hesitation!
619677
I had the same problem. The reality is it isn't a very good tablet. You buy a 99 dollar tablet...you get a 99 dollar tablet. I had mine for 5 months and it stopped taking a charge. I learned my lesson.
560879
I am sorry but I do not own thsi Tablet anymore. The Ematic was of poor quality and I had to get soemthing else.Sorry I could not help.Good LuckJacob Arnon
2065324
My tablet has not work in about 3 months. They wouldn't take mine back. Good luck
1036210
i believe u can go into ya settings and u should be able to reset tablet....or check youtube their the only ones ive seen w vids on this tablet. any other questions feel free.
1195594
Sorry I can't help. I ended up sending the tablet back when it all of a sudden quit working. Good Luck
927110
You Can't :( In Other news, I use to love this tablet but it has now been nothing but painful. Has now gone back to the manufacturer 4 times :(
454390
i am afraid i can't help you a whole lot. my tablet took a charge but didn't last long, and when it did you could not download any google android etc... the screen would go blank and also freeze up. needless to say i sent it back. but i also had a problem on the refund with the supplier. all in all it was a bad experience to say the least. if it were me in your position and your within the 30 day window of return i would do so. sorry about the lack of helpful info to figure out the thing , i just got tired of messing with it.
2222419
no. but you can always download it from the play store. Sabre your money and buy a better tablet. These are junk. I must now wait 4_6 weeks for a warranty repair!