I have one, and it started leaking, can I get a replacement insert?
1078205
I would just contact the vendor/manufacturer- KONG. I am sure they can send a replacement insert.
1078206
If you bought it within the past 90 days it's covered by Amazon's return policy. I would recommend a refund over an exchange, however. These things are flimsy and if your dog broke one it will likely break any replacement. You're better off buying one of the classic plastic e-collars.
826348
I had leaking issue. They replaced my triple unit. Haven't dared to use this one.
315301
Mine leaked on day one and never worked again. Try contacting the company...they said that they had a "bad batch" and have corrected the problem.
344129
If you kept the materials that were shipped with it, they tell you how to get it replaced. I think you are past the timeline but I am pretty sure that they gave it a 6 month guarantee. Please look again for the inserts and directions that came with it. Sorry to hear you had trouble.
1569577
Replace the entire unit; at least, that's what the folks at InSinkErator told me. The unit I had did not feature a replaceable connection at the top which is where it leaked.....
406737
I have no idea about ordering inserts only. The company sent me complete Squeezy Freezy cups when ours were shown to be defective. I expect it would be easier for them to replace the whole thing than to mail the insert, but I don't represent the company so who knows?
130574
Mine leaked. You might need new gasket rings. Mine always broke and didn't seal completely.
1721788
make sure it is threaded on right mine will leak if not on correctly otherwise works great do you have the white colored inside part screwed on tight ?? that will cause it to leak it may be defective but I had to redo the white insert because I didn't have it on tight and it leaked all over redid it and no leaks at all used all winter with no problems
100265
I bought mine at Sur la Table. They replaced it for me. I suggest you do a Google search. I'm sure you can find the Manufacturer.
1285396
My first one leaked like yours. I threw it away and bought a new one. The new one has not leaked I would say return it!
1993
Because it is leaking. I had the same problem and called Hamilton Beach and they are sending me a new unit. Had a choice of whether to wait until the end of the month when they will have a new improved one of the same model or a different model. I chose to go for a different model. All I had to pay is $13.00 for shipping.
1204656
It doesn't seem like they're sold separately in stores. Try contacting Kuhn Rikon, like Steve mentioned, and asking them to replace the insert.
1915556
Get in to your Amazon purchases and go to the plunger purchase. In that order page there SHOULD be a "contact seller" button. If not write a review and tell Amazon of your problem. They are very good about replacing items. I have had to return only a few, but my experiences have been good. Hope this helps!
854145
I haven't bought a replacement, but you should be able to get one from Amazon or ebay.
1110238
Mine would also leak sometimes for no reason. It would stop leaking even though I did nothing to it. I never replaced it
1612634
Had the same problem and could not find a replacement pump! Had to revert to table spoon-sorry. Never tried going to the manufacturer themselves
313010
Call Toilettree @ 845 268 5983 & talk to Kelly . they will send you a replacement