Is this shipped with cold packs? This product MUST stay refrigerated and to buy it when it's not cold is worthless.
252012
We ship all probiotics with an ice pack. However, in accordance to the manufacturer's shipping policy, the ice packs will not remain frozen. As long as the probiotics are shipped with a frozen ice pack, there potency will be maintained during transit, even if the ice pack is completely warm and thawed upon arrival. THDV Staff
1824120
the product is not ship ice pack by can be done additional cost as long as the product the Sealed it does not require the ship cold the potency will remain as long as it isn't open
927722
Hello, Unfortunately, we do not offer ice packs within packaging. Shipping time is not long enough to have a significant impact on the quality of the products. We test our products throughout the shelf life to ensure they meet the label claim. We ship our products to Arizona to be tested for potency and purity by independent third party labs. Please be assured the potency is still meeting label claim despite shipment in high temperatures. We hope this information is helpful. If there is anything else we can assist you with, please let us know! -Anna H.
854892
I know the retailer ships the product to our company in a cold pack and I ship it to Amazon in a cold pack. I am not sure if Amazon also ships it in a cold pack. I have emailed them and asked them. I am awaiting their response and will let you know what they say.
2110205
Linda..we keep heat sensitive products refrigerated until shipping and ship them with an ice pack
188457
It stays cold for quite a while. I personally freeze it. Unless you're not wearing a lot of layers I'm not sure you'd be able to feel as much relief from the pack with just refrigeration. I will say you need to be careful about leaving it on too long- I once fell asleep with it on and woke up with minor frost bite on part of my leg that was directly exposed to the pack.
111628
Hello, Yes, that item is stored in refrigeration and is shipped in a thermal envelope with a cold pack.
1893045
No...no ice pack so I called n they gave me the answer that it is refrigerated until shipped...but I live in the desert ...Also sat in my outside mailbox for a day....bottom line its better if u buy at store...
706566
I ask the same question thinking the probiotic would need refrigeration. No. It doesn't ship cold.
88218
Hello Kristina, No, we do not ship with cold packs. However, the manufacturers are aware that products are not going to be refrigerated 100% of the time, especially with companies having to ship the products, and the bacteria exceed the label claims at the time of manufacture to ensure that the bacterial are still viable and as quoted on the label up until their expiration date. We hope this information is helpful!Best in Health, Jessi V.
88220
Hello,Thank you for your interest in DrVita. We do not ship using cold packs. Let me know if you need anything else, and have a great day.-Kaylan with customer service
582376
Not shipped cold but you do refrigerate after opening. Nothing on the label indicates preservatives are added. We have found it helps to reduce leg cramps.
500134
No. This needs to be refrigerated, but is the best product I have found. There is only one place that ships refrigerated and it is pureformulas dot com. They also have the best prices.
130154
Order from Vitacost.com. They ship with a cold pack. Watch your mail for when it arrives so it doesn't sit there.
1893046
It was not shipped on an ice pack. I understand that this product is ok in room temp.
1776589
Jessica,We ship this item with a free cold pack, I am not sure about Amazon or other sellers if they do.
2254290
Hello Unfortunatly we do not have cold packs available i am afraid. Many thanks Gemma