Is this an OEM drive? We are a re-seller wanting to know if the 5 year warranty is covered on this product. Thank you
1095163
We are not a manufacturer. We are replacing an old drive that went bad in one of our servers. I hope that answers your question.
1095164
I do not know where those drive are OEM or not. I have not carefully check out the warranty too. But, it works so far.
1412384
I ordered a 500 gb hdd but received the SATA III version instead (new). I had planned to return it but decided to keep it and now have it in a RAID configuration with a SATA II version. So for me it wasn't a used drive and therefore I can't tell you history. My understanding is that it is a 5 year warranty unless expressed otherwise. Hope that helps.
803028
I ordered four drives, after receipt I ran their numbers through the Warranty Validation page on the Seagate Partner site and received the following information: "The product you identified was sold as a system component. Please contact your place of purchase for service. Seagate sells many drives to direct OEM (Original Equipment Manufacturer) customers. These products are usually configured for the OEMs only, as components for their systems. You must contact your place of purchase for any warranty support on these drives."
2182817
I just purchased a WD RE 4T drive from Amazon (Amazon reseller Aeon Micro Inc.). I went to the Western Digital site to register my drive and after entering the serial number, the registration confirmation indicated that my warranty is for 1 year. After registering, the only option provided on the WD site is to extend the warranty for one additional year for $24.95. The drive appears to be a new OEM drive. The 5 year limited warranty indicated on the Amazon product description is false. It is 1 year with an option to buy 1 additional year. Other than the misleading warranty information the product seems great and a good value. I just purchased a WD RE 4T drive from Amazon (Amazon reseller Aeon Micro Inc.). I went to the Western Digital site to register my drive and after entering the serial number, the registration confirmation indicated that my warranty is for 1 year. After registering, the only option provided on the WD site is to extend the warranty for one additional year for $24.95. The drive appears to be a new OEM drive. The 5 year limited warranty indicated on the Amazon product description is false. It is 1 year with an option to buy 1 additional year. Other than the misleading warranty information the... » Read More I just purchased a WD RE 4T drive from Amazon (Amazon reseller Aeon Micro Inc.). I went to the Western Digital site to register my drive and after entering the serial number, the registration confirmation indicated that my warranty is for 1 year. After registering, the only option provided on the WD site is to extend the warranty for one additional year for $24.95. The drive appears to be a new OEM drive. The 5 year limited warranty indicated on the Amazon product description is false. It is 1 year with an option to buy 1 additional year. Other than the misleading warranty information the product seems great and a good value. « Show Less
721282
Hello, I went to Seagate's site, typed the model and serial #'s in from one of the drives I ordered. The site shows the warranty will expire 12-21-2018.The drives arrived sealed in anti-static foil surrounded with foam in plain wire cardboard boxes. Have installed 4 drives so far with no issues.
583316
Good points. It's still relatively new, and I wonder especially how the hard drive model has held up. My new one arrived DOA, and now I'm really struggling over whether to ask Amazon for a refund or an exchange. This baby may be intended to be Solid State all the way, which means the hard drive models will be unwanted period pieces in another year or two.
1456422
Western Digital offers the 5 Year warranty and is based on the manufacture date and the serial number of the drive. You check check directly with WD on their website for warranty coverage here http://support.wd.com/warranty/index_end.asp?lang=en
59836
My Hard drive was brand new. 2009 is year the drive was manufactured. According to the seller you get a 2 year warranty. You can also do what I did. I bought an additional 3 year warranty from squaretrade for about $4.
1761416
If this is the case, what happens if the original drive fails? Can you just replace that drive or do you have to reinstall everything?
1888297
Warranty info is at: http://support.wdc.com/warranty/policy.asp?custtype=end〈=en The date is dependent on the Serial Number which you can check at: http://wdsupport.wdc.com/warranty/warrantycheck.asp?custtype=end Then, of course, know exactly what the return/warranty policy of the vendor you are buying them from. You may have to deal directly with the manufacturer. It's been my experience with only a single failure though, they replaced it within about two weeks after I return the failed drive.
300348
They never show the back cover of the drive in the photos - no wonder there is so much confusion. Open the drive and the warranty is void. They shipped SEALED from the atmosphere, be sure of that.
803031
NOT from this seller - I checked both serial numbers on Seagates Warranty Validation page and see "The product you identified was sold as a system component. Please contact your place of purchase for service."I have a failed drive, and no response from the seller - can't send it back to Seagate.. uh oh.
327045
yes it is. we are an apple authorized repair facility and I sell and install these drives all the time. Hope this answers your question.
1423604
Hello Mr. Fong,If you have a Crucial branch office in Singapore, then they will honer the warranty for this drive. If not, then you will have to deal with the nearest Crucial office to you, or ship it back to us and we will fix it or replace it, and ship it back to you. But you will have to pay for the two-way shipping. Thank you.Regards,RRI06/04/2014+++++++++
1128924
That raises the question: What is the "proper packaging" for this drive? And the corollary question: How do you know it when you see it? What I do know is that mine has worked without a qualm since I bought it.
2182823
There is, and has been for many years, a 5 year warranty on Enterprise class drives. I'm unclear what you mean when you say "official". If you mean does the warranty originate from the manufacturer, yes.
1893691
goto western digitals website and you can check the warranty status with the serial number that is on the drive. Most drives I have bought usually have 1 1/2 to 2 year warranties