I purchased this phone, but when I make a call no one can hear me and my phone is not muted. Is there something I need to do like in the settings?
1089663
in my experience, there is nothing in the settings of the phone that would cause this. first off, i would recommend making sure that all film from the packaging have been removed to make sure nothing is covering the microphone. if that is not the issue and you have tried calling several phones and none can hear you on the other end, then it would be more likely a problem with the microphone itself. hardware is more likely than software for the culprit here.
501503
I had this problem. The person on the other end of my call always complained of hearing a delay/echo when speaking. I turned off noise suppression (settings>networks tab>call>noise suppression) and poof, no more complaints. I had had this phone for only a couple days at that point so I'm not sure if it was really something to do with the case, or just something quirky with the phone.
912343
Same problem..can not figure out how to Accept a call waiting call. Read and re-read manual-no mention. Nothing on web site. I'm really starting to upset callers.Love the phone beyond that little quirk.
2189625
You can recieve the calls normally, but you won't be able to hear them through the speakers, unfortunately. I tried..
857301
I had the same issue and investigated till find out it is a locked cell phone. I have no idea of the operator it's locked to, but seems it can't be unlocked, therefore useless phone. Do you know if it's possible to unlock? Anyway I suggest you to return it and request refund.
432660
Yes, you have the option of either having the message volume on or off. You can decide whether you want to be able to monitor your calls by hearing the message and the reply or you can set it for a silent mode and check it at any time later.
906497
Is the other party able to listen to you? If so, try increasing the volume. To do this, during the call, press UP on the directional arrows several times, until you are able to hear the call. As for the X next to SIM2, make sure the SIM is properly cut and not loose. Just in case, if by any chance, you have only one SIM installed, that X on SIM2 is normal and should have no effect on the functionality.
1513893
When there is an incoming call and you answer, it will switch to the call and you can hear them but you can't speak back because it does not a speaker to accept audio. Hope that makes sense and helps!
1886780
Restart your phone and try it again. Make sure that your phone is set for call audio and media audio
1731247
Had the same problem. Tried all the usual solutions with no luck. It was well past warranty time, so I just bit the bullet and bought an individual replacement phone. Probably not what you wanted to hear.
138516
Hi!At first the reception was pretty bad. Not sure if it was the area I'm in or the phone, but it did get much better. Under the settings there is a sound mode that can be adjusted. You can give the phone a try and if it doesn't work, there should be a money-back guarantee time frame so you can return the device. Hope this helps.
1089233
I have a problem with incoming calls (not being able to hear the caller) more often than not. It is very annoying!
1706277
Sorry that I am not able to help. I did not purchase this phone. Reason: my wife's hearing situation.
457469
My phone is on silent mode. When someone calls I don't hear the message and I'm pretty sure that you wouldn't be able to hear the message if it was in standard mode. The only reason I even have the phone is because my cable bundle comes with telephone. It is a nice phone though with lots of nice features!
1291188
People can hear you. It's just that it comes out muffled sometimes. I think it's because the cover is so tight on the phone.So what I do is undo the bottom clip. Once I do that people can hear me clearly. Then when ur done close the clip and it continues to protect your phone.
1073301
I think it does not enter a number on all handsets. Reason is probably because different users may want to enter different numbers. Now: Sound on the one handset I have fades to near inaudible no matter where I have the handset. I'm going to call to ask for a replacement. Sorry I bought this item, but CR said it was good. Maybe this is just one defective set.
416037
I bought this phone a coupple of months ago and I can´t make it to work. I can talk but I don´t have internet, the service provider says it´s not fully unloked, that the internet service is attached to Verizon. Any help before I ask for a refound!!!