Does anyone know if they have a repair kit? I need to replace parts that have worn out.
1093596
Your manual should have a 1-800 number. They're very helpful and sometimes if your unit is still under warranty, they should fix it at no charge.
1935587
That's happened to me also. You can purchase the part you need to replace the broken part.http://www.amazon.com/gp/aw/d/B0015A6YN6
1393502
You can purchase a repair kit online. I have found you need to do this every year!
1198754
I have the same broken part but am unable to find a place that sells replacements. I have not contacted the manufacture, but may give that a try.
1025915
My answer is only a guess, but have you contacted the mfg ? The only problem with replacements parts for an item so inexpensive, it might be easier just to buy a new one.
1015716
Hi Candace,I am running into the same problem. What parts did you have repaired or replaced?
2267247
I have not had a need to replace any parts yet. However, you may want to reach out to the distributor from which you purchased the item and or the agency, I found this website - I hope this helps. http://www.minkagroup.net/faq
308119
I just mailed mine back to manufacturer. They are replacing my motor and hopefully cleaning it. I don't know if you've called them but they have excellent customer support. That's where I would start.
580979
TRy rebuilding the unit. The rebuild kit sells for about $200 and you have a brand new unit. It only takes an hour to rebuild and well worth the price.
815345
Sorry, can't help you. I would just purchase a new one doubt if you can find parts. Good luck.,
308684
sorry i am not sure about that, maybe you can contact the seller on the item and they can help you, we just bought the repair kit from him.
1822526
I'd start with contacting Amazon (and complain about this issue) and then contact Step2. Step2 has a spot in their website for replacement parts.
2217259
I don't think there is any way I personally can help you. Mine is still working well and it is used often. I would contact Sunpentown directly if you need parts.
1559278
If they were missing from buying new contact the company. If it's because you bought it second hand, try eBay and amazon. They have replacement parts for this model.
923569
Get it replaced instead of spending more money. They should repair or replace the whole thing.
1172714
Progressive International has replacement parts. I contacted them at information@progressiveintl.com and they were very helpful.
2032462
What happend that you have to replace that? I don't have any parts over. Good luck