Perhaps this is a silly question, but is it supposed to come with *zero* hardware of any kind and no setup instructions? Because mine came with absolutely nothing... o.O
1095801
There is supposed be setup instructions, nails, screws and brackets. You should be able to contact the seller and have them send an assemble pack to you instead of sending the whole thing back.
1095802
You will have to use your own tools: No.2 Phillips Screwdriver and Hammer; however, the bookcase should come with the Assembly instructions which contains the "Parts identification" and "Hardware identification" sections. Additionally it should come with the screws, pins, plugs, fasteners, angle brackets and safety brackets.
1095803
No, there is supposed to be an instruction book and a bag full of parts...nails, wooden dowels, etc.
1095804
No. Its suppose to come with both hardware and instructions. Did your box come damaged, might of slipped out. Just call sauder, they probably will just send you hardware and instructions
1072301
They have an install video on their website under customer support. However, it is rather self explanatory (and comes with instructions). If you do not get it on the fist try, you should be able to figure it out easily for the second go round.
1912614
Mine didn't come with hardware. All you need is a couple of sheet rock anchors and screws.
1753386
Not sure what you're talking about. Everything was included in the package for complete set-up for me. I did not have to order any additional items to install it as it came.
1412297
Did you follow the instructions on setting it up? There are some helpful videos on Youtube about it.
525593
Mine came with instructions...have you tried searching for them online? I've found many missing instructions for stuff online.
2010160
There was no hardware (other than the cable shown) or software that comes with this. It was 'plug and play' and works well
1578713
I am sorry but I had to have help setting mine up. I am not a tech smart person. I don't have an answer to help !
1706934
That's exactly what I'm doing and why I bought this; however I am certainly no hardware guru. It takes a while for it to show upon explorer (4-5 secs), windows needs to read it, etc. I would go to the internet and find a forum that has a topic for hardware, giving them the model, intent, etc. Let me know what you find out. I am interested. My final goal it to set up a RAID, still need one more hard drive.
1138192
Yeah. That is all it came with. I was unable to get mine to work, due to software compatibility issues. Note that their customer support was basically Nonexistant. However, that may have changed since I sent mine back a few years ago. Definitely check with others for their experience. -Nate Hall
1786363
I got this same message upon setup. Never got to download anything. Sent it back. If it had these issues right out of the box it was faulty and not worth my time. Sorry.
1009455
Thanks for the thread. Just set ours up and was having the same problem. Glad to know I didn't mess something up on installation.
433587
You must have a defective one. It should be attached, probably glued. There isn't any hardware.
246875
My daughter set mine up. It came with instructions on the computer. My wife lost it for a bit and I replaced it andit worked fine, so I would say no.
971644
Thanks a ton. Very helpful. In your opinion, is this worth a DIY adventure or is there not much to be saved in calling someone to setup?
173650
I am not tech savvy at all. I cant get this system going and the cd wasnt included. I want to set up is there a place it will walk me through the steps?
1957093
yes mine did, but if not you can google it for instructions or even You Tube it to see how to set it up.