Is there a way to get the sides to lock into place? The sides collapse into the fold up storage position, and it leans so the bottom is usually at an angle instead of sitting flat. So far the seat seems uncomfortable for my poodle/chihuahua mix. Any one else have these issues? Is there a way to get the sides to lock into place? The sides collapse into the fold up storage position, and it leans so the bottom is usually at an angle instead of sitting flat. So far the... » Read More Is there a way to get the sides to lock into place? The sides collapse into the fold up storage position, and it leans so the bottom is usually at an angle instead of sitting flat. So far the seat seems uncomfortable for my poodle/chihuahua mix. Any one else have these issues? « Show Less
1094087
I don't have a problem with the sides at all, but that could be because my dog is larger than yours. When I fold the seat out, the sides stay rigid and so does the bottom. I also have the bucket seats in my car and truck, so the seat usually lays at a slight slant. You might try adjusting the belt that goes around the back. That is how I got it to lie flatter. Good Luck !
1094088
I put a soft bath towel in the bottom of the seat for my 4 1/2 lb Yorkie. You do have to adjust the seat after you get it hung on the headrest and strapped around the bottom of the seat so it doesn't sit at an angle. I leave it hanging on the back of the driver's seat so it doesn't fold up. I absolutely love it and it makes traveling with Prissy Lou so much better. She doesn't pant or pace anymore on car rides.
1094089
It might help to make sure the seat is positioned more upright. When I repositioned the seat for the dog, it should be level so the dog is looking out and not up at the ceiling of the car. Also, pull the strap on the back of the seat down and then secure it tightly. Hopefully this will help.
1094090
I had the same problem. The front keeps dropping. I looked at the instructions and they show a support which goes into two little tubes. However, I never received this piece. I contacted the seller who told me that it would be sent, but it never arrived. I don't use this seat anymore because of this.
31423
I've been using this seat for about 5 years now and have never had these issues. Mine sits much like the pic.....with 6 pound yorkie to boot! I've never had the sides fold in....it stays in this open position all the time, even when we take it off the seat & throw it into the backseat when not in use. I can actually attached mine to the seat & position it straighter than in stock photo. Hope you are able to resolve your issues....it really is a great booster seat!
1094091
I have a 12lb. yorkie and I haven't had any problems with the seat. It stays in place. I also use it in my back seat because my back seats will lay down (my car is a 2011) I keep it in the back seat all the time and it stays open and sits like the one in the picture. Good Luck I hope you can get it to work, our dog loves it she will ever fall to sleep in it.
1244905
I had the same problem, but if you look at you picture of the cage it goes together easy. Lay the sides together, then the front and back. Bolt them together and the rest of the parts just seem to fall into place. It is a real nice cage our bird loves it.
1067336
Obviously pulling the handle up with raise & lower. To operate the tilt, pull the handle straight out horizontally. This will allow you to rock it. Bring the seat back to an upright position, push the handle back in horizontally and it will lock. Hopefully this helps you!
591274
I haven't bit I've found that they work best for me when I fold them in a way where the back is wider. Then when I put it in the cover I fold down the front just a little. This way there is more coverage in the back for poo and a fold in the front to prevent pee from leaking at the top. Hope that helps.
911167
I remember thinking it seemed inconvenient at first, fortunately now ours is front facing (meaning no more rebound bar in use) so it's not a problem... I agree that it is placed awkwardly though & made it more difficult while using it rear facing. Once I got a feel for it though, it was easier... It is definitely more difficult than it was on our Chicco key fit which we were using prior. I agree with others that I resorted to trying not to adjust it - but would also state that I shouldn't have to do that, other car seats it's easy to adjust as you please....this issue has been my only lil complaint about this car seat...only consolation is, it does resolve itself when you flip it around... I remember thinking it seemed inconvenient at first, fortunately now ours is front facing (meaning no more rebound bar in use) so it's not a problem... I agree that it is placed awkwardly though & made it more difficult while using it rear facing. Once I got a feel for it though, it was easier... It is definitely more difficult than it was on our Chicco key fit which we were using prior. I agree with others that I resorted to trying not to adjust it - but would also state that I shouldn't have to do that, other car seats it's easy to adjust as you please....this issue has been my only lil... » Read More I remember thinking it seemed inconvenient at first, fortunately now ours is front facing (meaning no more rebound bar in use) so it's not a problem... I agree that it is placed awkwardly though & made it more difficult while using it rear facing. Once I got a feel for it though, it was easier... It is definitely more difficult than it was on our Chicco key fit which we were using prior. I agree with others that I resorted to trying not to adjust it - but would also state that I shouldn't have to do that, other car seats it's easy to adjust as you please....this issue has been my only lil complaint about this car seat...only consolation is, it does resolve itself when you flip it around... « Show Less
921125
I would think that the height of your lab would be the issue. My Standard Poodle weighs 53 pounds and is 23 inches from the shoulder. He does fine: can turn around and lie down but is unable to stand up in it unless he needs to jump out. Hope this helps!
128790
You need to fuss with it some and do it opposite from what you think. The Bottom is really the top./.....and the sides fold in a little. I wish I had pictures for you but I don't from where I am today.....
546006
So it kinda collapses on itself. Once it's flat, twist opposite corners and it should fold up into itself. Hope that makes sense.
1291741
It took me awhile to figure it out --- you actually need to fold the sides in the opposite direction that they sit in their flat stored position. If you look at the emblem on the bag butler, and read the directions (look at the emblem's location in the pictures) -- then it's easy to figure out.
1806498
Honestly, I think the others are being too generous, I read these answers before buying and now that I have it see that to even if you fold the legs together you still have to remove the foot holder part to really store it, since it is prevented from going to 180 degrees by the front brace you see in the picture. Better than nothing, but to answer the question I would say no it is not that easy to fold and store.
1796199
I bought this bed and returned it as the sides would not stay on. It looks nice until the dog gets in it and I have a standard poodle 65 lbs and it was big enough, but we returned it.... I was sad because it was the color I wanted.
347289
Has anyone had a problem folding unit down. We slid frame lock release while squeezing lock release. Releases side locks, but will go no further? Any suggestions?
616818
mine stays up,sometimes hangs a bit low but my dog (beagle)just sticks his nose under and in he goes,best to put in a corner as can sometimes lift up at front,once dog got the hang of it,no worries,loves it
2045266
I think there is no perfect solution because although the mesh goes above, not below and into the bed area, it limits the headroom of the dogs if they're standing up. My dogs are small but tall and the canopy, when folded back, hits them in the head and makes them have to hunker down. I wish they could design a piece of mesh that could swing up and over the top of the canopy, not accordian-fold into the top. That would really take it out of the dogs' way.
616812
Ours stands up fine and we have 2 mini dachshunds going in and out of it and even had a German Shepherd laying on top of it when she visits. She is old and don't think she realized she could go into it or didn't feel it was worth the effort for her old bones!
1960293
Hope you got it right. Hold the silver part so that you are seeing the heart shape upright. Fix the harness so that it is not twisted. Then your dog's head should fit through between the back and then front harness. My dog actually got used to it so that even when I use other harness she tries to stick her head out for me to put the harness through her head even though the other ones don't required that.
1847318
It depends on how tight you cinch up the straps that go to the dog from the latch system. We tend to leave them fully expanded so our dog can lay down but where it gets tricky is if they want to flip around - and lay in another direction. It is hard for our 90lb dog on longer road trips to remain comfortable.