I can not get the humidifier to work
1075674
it stopped working for me after one night. So return it, that is the best you can do.
1075675
Well, I would return it if you are still in the "grace period". Mine just kept falling apart - the head just kept falling off. I kept putting it back together but inevitably if it got even touched lightly, the head of it wobbled off again. Finally, I got so exasperated with it, I decided it was a piece of junk and threw it in the trash. Lesson learned!
1075676
You probably have checked this but just in case, there's a red switch in the back, make sure your water tank is placed correctly and the inlet/outlet piece's spring is moving freely. If you've checked those things already I would probably go for the diffuser assembly to make sure it's correctly attached. Hope I could help!
1075677
The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight,... » Read More The reservoir may be too full, or not full enough. Perhaps the plastic cover part connected to the tube is not seated correctly. I hate to suggest it, but make sure the separate toggle switch on the back of the unit is in the ON position. It could also be broken - I don't get the impression that the unit itself is very well designed or crafted. I don't even use the humidifier function on mine anymore. It's almost impossible to keep clean. It gets moldy in the transfer tube very easily. I wish I could return it and get a designated humidifier that was designed for that purpose. In hindsight, I would recommend that you avoid this gimmicky product. It promises way more than it can deliver. « Show Less
1559093
The oscillator is likely broken. I had the same problem. The fan was working, but no vapor. I called Venta directly and he told me to take the cartridge out and try again. Still got no vapor. He said it was the oscillator. It was just over 1yr old, but I had only used it a total of about 4 mos the previous season so it was out of warranty and I was out of luck. I had one previously for almost 6 years and it worked great. I wouldn't trust this model anymore. To expensive for a one year warranty when so many seem to fail.
1341996
I had this same problem. I have two of these humidifier and had them for two years. Both of them started make a grinding sort of noise after two years. I researched online and was ready to buy a new one, but wanted to know if there was any way of fixing it. The answer is yes!!! Check out this video and this could solve the loud noise your humidifier is making: https://www.youtube.com/watch?v=EjRDjOL8nCY. I followed the video and it fixed the noise problem and humidifier works great and quiet!!! Very grateful for this video!
1263664
I just use my city tap water and it has worked fine (it's not especially hard or anything, which helps). If you have issues with the 'white dust' that is common with ultrasonic humidifiers, switch to distilled water and that should solve it. So far I've had good luck with the unit.
1453888
We are very sorry for this inconvenience. We'd like to replace the humidifier with an updated version. Please email support@satechi.com for further assistance. Thank you, Satechi Technical Support
594614
Fill the tank with water. Soak the blue cartridge in water for a few min until full. Fill the base with water. Seal up the tank and place it on the base. Turn the humidifier on. It may take a few minutes to start seeing the mist.
2274204
Sorry, but I haven't tried the humidifier yet. Heater capacity in a larger room is disappointing
1811650
Hi this is Steve at Aqua Products. We suggest that you a) unplug the unit and then re-plug it in. If that does not work please call our 1-800 line at 1-800-845-4856
1502884
Very simple. Remove the used filter by sliding it off and slip the new one on. If I am going to use the humidifier immediately, I usually soak the new filter in water before putting it on. That way, the humidifier is ready to go. Be sure to fill the water reservoir with fresh clean water. If your water is particularly hard, you might want to add a softening solution, such as "Golden Solution Water treatment". This is available at Amazon.com.
1609690
You did not do anything wrong. My unit worked the first time or two and then leaked from the bottom. I believe the humidifiers are poorly designed.
1397379
I can't help, I don't have a pro care replacement humidifier. My replacement wicks don't have a plastic wick. Good luck.
608589
Mine did too, I called company and they sent me a new humidifier very quickly and new one is working fine.
1218785
I have this humidifier and while it works great, I cannot say how well the ionizer works... Sorry
400745
Make sure the seal is tightened all the way; I purchased 2 humidifiers with no issues.
1151167
I would suspect that yes, you need to replace your humidistat. I have an Aprilaire humidifier and my digital humidistat went bad. Since my humidifier was aging, I replaced it also. I went back to the "manual" humidistat since it's simple and no electronics to go bad. The only thing the digital humidistat buys you is an outdoor temperature sensor (thermocouple) that automatically adjusts the setting based on the outdoor temperature ...sounds good but not that big of a deal. I set my manual humidistat a couple times ...when I expect the temperature to routinely get below 20 deg and then when I expect it to be above 20 deg. Never had a problem with that. Good luck!
1937664
Unacceptable that your humidifier beeps all the time--Send it back to the manufacturer (we had to do this once) and get a refund (or your humidifier back!Good luck! Joan
2277662
When I first got mine, I set it up in the kitchen under some lights, filled the water tank, and then turned it on to confirm it worked. I ran it for a few minutes and then unplugged it and carried it to my room. I noticed that it wasn't blowing out much mist. Like you are noticing now. I proceeded to empty out the basin and try again, and it worked like a champ. See, in carrying it down the hall with the water tank full, when it gets jostled around with the valve open, more water gets into the basin than should be and the ultrasonic platter can't work through the higher levels of water. Just empty out the basin, put the water tank back on and turn it on. Also, the more you turn the knob, the more mist comes out. Turn it until it stops turning, that's full power.