My system is "dead". Shows a green light in the back, but does not turn on. It just went out as I was using it. Can anyone tell what happened?
1077100
Don't know sorry. If it is under warranty return it. If not check with a local computer repair shop.
1077101
Try this not sure if it will work for you but it did for me. The moment you press the power button and release it and hit the floor button which hopefully will have taken you to the boot menu select the first choice given and enter and it should allow you to login to your desktop. As this happened to me recently. If this does not work. I would suggest taking it in for repair. Also if your desktop is still under warranty I would see if they can help you on HP.
1684391
I'd just back up in the "Menu Tree" and try again. If that didn't work I'd Power cycle the unit to reboot it and start over. Good luck.
1149907
I would suggest Just resync it again. You May take the battery out for about 10 minutes and try again. I hope this helps. You May Also try to get in touch with there support Team.
1049304
Doito, went dead, no LED light indicates to me that your batter is nolonger connected, Check to make sure it has not disconnected, make sure it's not bad. Even new batteries are bad out of the box. I experienced this first hand as an electronics tech
329093
To be honest, it's way to old of a system to find parts. I had a rear speaker go out with a blinking light and luckily found a post online of somebody having the same issue. Blown capacitor. Mine is still going but when it goes, it's gone for good. Great system though.
1247855
I got it, cut and pasted 300 gigs worth of backups to it saw it complete a bit later on and took a nap for an hour. Came back and it was dead along with all the backups. Will try to break it open and see if there was just a failure in the power unit. It was ac tho..
1319416
Hi...I think the light turns off. I haven't seen a green light. I hope this helps.
1887737
Sounds like you got a DOA. Over nite should do it. Is the problem with the charger and not the battery?
2237288
Well, something like that happened to me. After a couple of uses and tow charges, it would not work again, only a green light on and a light noise. Nothing to be done. I contacted Sharkk, and they replaced it at no cost. Quick reponse.
383232
I think there maybe a defective battery. Mine came partially charged and then charged it to have the green light come on
1173814
Hmm, maybe try holding the power button until the green light goes away and then start it up again.
997099
There should be a small hole on the back ov the unit. For some reason the unit has frozen up. Use an unfold paper clip to trigger the manual reset. That's all I can suggest other than return it where you got it for refund!
1445780
No power at all, or doesn't completely boot up? Did you remove ALL the shipping packaging? Make sure you got everything; I know there's a lot, look again. Be sure you follow the instructions EXACTLY the first time you turn it on or you will cause damage. Especially the first time you connect to a PC to do the initialization process. And NEVER connect an SD card to the USB slot!
766498
Help! Same problem. Ours worked for less than 24 hours and will not turn on at all, no light, nothing. It doesn't even almost come on. Blank. Screen. Frustrated!!
1059399
Maybe try unplugging it and then plug it back in...usually when the green light flashes it is because of the timer...it will automatically shut down after an hour then you have to power off and then on again....let me know if this helps if not we can try something else
1740495
That had happened to me as well. Just unplug and try plugging it back in. Took a few tries but back up in no time. Great purchase sounds great.
433344
Don't have an answer for you, just think its interesting. We have really liked our system and bought it just over 2 years ago but it decided to just stop working all together today, no power at all. and it has been working great just today even. this is one of those times I wish I had bought the extended warranty, funny how the one you don't get it for is the one that quits working. Oh well. If anyone knows a fix let me know please. already checked all the connections and like I said was working fine earlier in day.