Hello, I purchased this product in June &amp; it works great! I put the cover in the dishwasher &amp; melted it. May I purchase that piece only (round disc)?
1085470
I've never seen them sold separately. I bought mine in The Netherlands in a market and they told me that if it ever failed to just bring it back and they would replace the whole thing for free right there. I would maybe just buy another and then you have an extra base and one cover piece?
634784
Hi Janice, Thank you for contacting Bright Solutions Shopping Network LLC. We are sorry to hear that you received the package in which the plastic dish was broken and it is not usable. To help you further we would need your Amazon order id. Please let us know if we can be of further assistance. Kind regards, Vikram Bright Solutions Shopping Network, LLC
1310635
I have ordered additional discs and I would suspect you can order parts also by contacting the company directly. The address and phone number is in the book that came with your machine. If you cannot find it let me know and I will look it up for you when I get home and let you know.
1561582
I just ordered this from Vitacost and it came melted. They gave me a refund but no offer to resend during hot months.
1505915
I think the meaurement should be made while the cover is open. I called their customer support team to ensure I was buying the right thing before striking. They were able to take the model number off of the old part and cross reference it.
1812356
I've got several of these holders, I've had most of them for many years and my discs are holding up just fine, I do try to be careful but I'm not to crazy about it. hope that helps you I really love mine.
930586
I was looking at the LW44 in a store today, and the clerk said the disks could be cleaned in a dishwasher. Does nayone have a comment on that?
2255605
I do nothing to the disk until it does start skipping, or the player will not recognize the disc. When it comes to cleaning, I always start with the shortest spin time, and the least abrasive solution. Then look at the surface after a final cleaning. If still scratched, make another pass. So far, nothing has been too far gone to save.
1688419
The majority of the posts are positive. However, a few fuss about "breakage" and/or the heating element dying out after a couple of uses.What model is yours? I am begining to comprehend the proper uses and the best recipes, but "model numbers" are not given with the posts.MML
668794
Try this link...you will have to copy and paste...the answer is 'yes' http://www.thegourmetdepotco.com/cuisinart/dlc-842tx-1-2mm-thin-slicing-disc/?gclid=CJrGtrm_3boCFStBQgod7mIAfw
1267235
I don't think that should happen. I haven't had trouble with mine. It may happen if it said it isn't dishwasher safe and you put it in there. Contact the seller and return it.
542746
Customer Service told me that they don't do discs separate from the pans, unlike Norpro. I'd look for Norpro replacement discs online, although they're about $2 each.
2076445
Glad you asked. Did the same thing to my disc as well, you have to tear the entire thing apart if you want your disc back. =[
1829348
Answer here...I am still waiting for working glass and bowl lids to become available again--no one in the company seems to know. I check back once a month. I will be wise enough to stock up next time!!
50169
I handwash all of it as reccomended by the manufacturer. Other reviews I've read said people had problems with melting in the dishwasher. Better safe than sorry, handwashing only takes a short time and will save you the hassle of replacing it should it damaged in the dishwasher.
1941755
Yes, because the content on the disc is permanent. Just make sure that when you order it used that it comes with the second disc, and also make sure that the disc isn't too scratched up.
827539
don't put it in the bottom rack, mine partially melted doing that, put top rack in the dishwasher was not a problem for me