I am getting a media paper jam error on my printer how do I fix it?
1073859
As much as I would like to help, I'm afraid there is not much advise I can offer. If you have the device on the rear of your printer that permits printing on two sides of the paper, I suggest removing it and looking for any paper stuck in the device or up in the printer itself. Be sure the reversing device is reinstalled ind latched well. There is not much more that I can suggest. Bob
1073860
My answer would be the same as Bob. Also be careful of the hinges on the lid. They break very easy and can't be replaced. It is a flaw with HP.Loved this printer, but had to replace it because of the lid.
1073861
A lot more information is needed to even address your problem. I suggest that you go to one of the online HP blog sites and query that user group. You need to carefully outline the specifics of the operating configuration when your error occurs, like your printer model, does it have duplex printing, what have you tried already, etc. The quality of the replies that you get will depend a lot upon the how clearly you describe your problem.
1073862
As much as I would like to help, I'm afraid there is not much advise I can offer. If you have the device on the rear of your printer that permits printing on two sides of the paper, I suggest removing it and looking for any paper stuck in the device or up in the printer itself. Be sure the reversing device is reinstalled ind latched well.There is not much more that I can suggest.Bob
653802
I've only printed a few pages, and am getting this same message. If you go to the Solution Center software/app you can bypass the error message. Will not order these again.
1507462
I experienced the same problem and cannot print quality pictures, as a result. I am still trying to figure the problem out. I would suggest contacting the makers of the item for assistance. If you find out before I do please let me know. Thank you!
1256967
The only time the printer jammed was when I tried to print on INKJET photo paper, not LASER photo paper! Trust me, lesson learned!
172169
Call the help desk; they are really good at walking through any issues with the printer. Great service.
45188
It sometimes works. Mine jammed continually with normal paper, color printing. It's now in the trash.
795887
My is loud too.Have problem of paper jam a lot. and damage the drum, makes a lots of dots on following prints.No Solution.
1815884
I am having the EXACT same issue - jams after printing the 1st page. Called EPS customer support. They were nice, polite, and are sending me a replacement.
1763098
When the paper jammed or is jammed (and needs to be cleared from the printer), when you need to replace ink cartridges, etc. Probably after you clear the paper jam or replace the cartridge, just press the OK button and that may clear turn off the light. When that light goes on, it should prevent you from printing until you turn it off. That's the OK.
1623817
Sounds like you need to have a technician check it out. I have had this printer for a little over 2 years of daily office use and have never had a problem with jams unless I try to stuff too much paper in the bottom tray.
2108023
I think that the paper catch is malfunctioning. I would return the printer and get a replacement. Mine works fine BTW Also, if you are not able to use the wireless feature you may have made an error setting up the printer. It isn't connecting properly to your wireless router. When you get a replacement check the user manual that Dell has online for instructions about making the wireless connection.
1486772
Try reloading the paper and add more if there are less than five paper left then press menu and print again. Check also if the paper is at the bottom of the slot. If all fail, the feeder is the problem.
487373
You can try reset your printer by restarting your computer and your printer. You may also need to reinstall the drivers or install a new updated driver
1179212
I have used 110 weight paper and the printer jams on and off...especially when printing large quantities.
1042100
I have no trouble with paper jamming on my unit, but I can recommend that you should fill the printer tray up and not only put a few sheets in it at a time.
80887
I've never had a paper jam. I would look to see if something got caught where the paper goes. I would also make sure all the paper is aligned correctly.
1069822
I recently got the B200 error on my MX860. My printer is about three years old and worry free until the infamous B200! Based on other posting on the web I guessed that I had fired the print head. One of the ink cartridges was dry and a sheet of paper was jammed in the printer right before the error. I took a chance and ordered a new print head off eBay for about $56 and sure enough this fixed my problem. The print head will go bad over time and you will speed up its dismise if you continue printing until the ink completely runs out. This can burn out the print head nozzel and cause a B200. Good luck. I recently got the B200 error on my MX860. My printer is about three years old and worry free until the infamous B200! Based on other posting on the web I guessed that I had fired the print head. One of the ink cartridges was dry and a sheet of paper was jammed in the printer right before the error. I took a chance and ordered a new print head off eBay for about $56 and sure enough this fixed my problem. The print head will go bad over time and you will speed up its dismise if you continue printing until the ink completely runs out. This can burn out the print head nozzel and cause a B200.... » Read More I recently got the B200 error on my MX860. My printer is about three years old and worry free until the infamous B200! Based on other posting on the web I guessed that I had fired the print head. One of the ink cartridges was dry and a sheet of paper was jammed in the printer right before the error. I took a chance and ordered a new print head off eBay for about $56 and sure enough this fixed my problem. The print head will go bad over time and you will speed up its dismise if you continue printing until the ink completely runs out. This can burn out the print head nozzel and cause a B200. Good luck. « Show Less