philips bdp5012 - cant play any blu ray despite firmware update: ive already upgraded to the latest firmware and i still cant play any blu ray disc. what seems to be the problem?
1095948
If its like mine, it won't play because the Philips BDP5012 is a piece of junk. I'm tossing mine in the trash and getting a Sony, maybe a PS3. Good luck
1330459
Peter, can you share names / websites of these independent sellers of blu-ray disc players? I'd like a blu-ray disc player that plays PAL and NTSC blu-ray and DVD discs from all regions (if such players are available). Thank you.
1728646
I have a problem with this Blu-Ray player, too... but my problem is different. The system sound is fine, and it plays regular DVDs just fine... but if we try to play a Blu-Ray, the play keeps getting interrupted and/or randomly skipping forward or backward by itself. We even took the batteries out of our remote control thinking maybe that was the problem, but the system still randomly stopped/skipped around in playing the Blu-Ray. Any ideas?
2139909
Am I crazy, or is it more than a bit offputting that, after buying a machine, you then have to start getting upgrades for it just to be able to play newer discs? My machine's about two years old, and the last disc I bought wouldn't load. Seems like a rip-off to me. And it's not like blu-ray sales have been strong enough to justify this sort of customer fleecing.
1500954
Hello Richard. Don't panic!!! I finally got mine to work. In order to play 3D movies, ALL your devices (including the receiver) should 3D capable and the firmware should be updated. In my case, the blu-ray player is connected to a receiver and then to the 3D TV. After a lot of time chatting with sony tech people, they sent me the upgrade for the reciever (which is a very complicated process, by the way) and everything worked fine. After that, I haven't had any problems. Hope this will help you.
815080
Try putting in a USB memory stick and then updating firmware. You could plug another blu ray player in to this device using an optical digital cable. I plugged an Xbox in that way, until throwing the whole thing away and swearing off LG devices in this line. The player is junk and LG washed their hands of it and orphaned it.
1795829
We've had this player for awhile, and just recently we haven't been able to play certain Blu-ray discs, either. Seems to be Universal discs. I feel like I'm wasting my money on Netflix because I've had to send back the last 4 movies without even watching them.
2178220
I've never had a problem until the last month when I realized I couldn't play Skyfall and frankenweenie because newer discs are unsupported. I don't think there has been an firmware update for this model since 2011, so the possibility of having a firmware upgrade to rectify this problem is slim.
939712
I have the same player you have and have played those very same blu ray dvd'sI would unplug the player.wait a few min. allow it to reboot........andtry it againif all else fails...I would try a different disc from that collection.and If that doest work you may have gotten a defective set of discs.
2159418
yvonne avery, We're sorry to hear that you're having issues with your Blu-Ray player. Without more information, it's difficult to determine what might be happening. Please reach out to the Samsung customer service center for live troubleshooting and further assistance. We look forward to helping you out. --Mr. S
1888952
updated firmware on Jan 20 2010 and now blu rays do not play and some dvd will not play either. I did the upgrad through either net and usb 3 times each. Do not buy one of these players!. I have had nothing but trouble since I got not even a year ago. Support was no help at all. I now know more than their support. They did not even tell me to try turning off BD live and using a usb stick. They just wanted money for the repair.
564955
It USED TO play both blu-ray and non blue-ray DVDs. All blu-ray players that I know of ARE SUPPOSED TO play both. After a software update, it stopped playing regular DVDs (other people mentioned this, too). After trying to find a FIX on the internet, we gave up and purchased a SAMSUNG blu-ray player. I recommend that you buy a new model (and not LG). They are inexpensive. Unless this model is FREE, you would be better off getting something else. [Note: LG might now have a correction for the software update problem. We dumped ours about 2 years ago.]
1429418
I'd like to know the same thing. I own the computer but have not gotten it to play a blu-ray movie. ??!!
164043
Perhaps you need firmware to play or disc is defective. To find out play disc on someone else's blu ray player if it doesn't then you know it's the disc.
1795823
Had the same problem with Universal discs... Tech support no help... finally found out that if I pulled the USB drive out they would play (without the internet features of course). Now I am finding the Star Wars Blurays won't play... All play fine in the Playstation though :|
650970
I have had my blu-ray player sent back 3 times to LG, and they "fixed it" twice and sent me a brand new player the third time. Band of Brothers still does not play (it is not the discs, they work on other blu-ray players). I have updated the firmware many times and it still won't play. I finally just recorded the show on my DVR when it was on TV. Big disappointment.
1099234
I encountered same problem. In June 2010 (18 months after purchase), my Sony BDP-550 stopped recognizing Blu-Ray disks. All other types of disks still work. Sony had me upgrade the firmware and reset device to factory settings. No effect. The Sony customer support people pretend that they have never heard of this problem. I sent them a dozen on-line reports by others who talked to Sony and were also told to upgrade the firmware without effect. Now, I am trying to get a written quote for the replacement of this defective BDP-550, but Sony will not provide it. They want me to mail them the player with a credit card number without ever providing written estimate.