Win 7 Won't recognize 2 Seatgate FreeAgent Drives: Any ideas on this?
127406
I had a similar problem on Windows 7 after using a USB portable drive on a trip with my XP laptop. I plugged it into my Win7 desktop and the device was recognized, but did not come up with a drive letter. Using the control panel disk manager, I found and error message that it was offline because of some kind of a resource conflict with another drive. I was able to correct the problem by using a right click in the disk manager to put it online. I think this is a Win7 bug, not a problem with the drive.
1925004
sorry Christopher P. I have Win 7, and it works. I would go to Rosewill website or Google, but I'm sure you already did that.
1928747
Don't know why. My Windows 7 laptop routinely forgets the super drive and jump drives for no reason other than it's driven by Windows.
209842
If you have any other drive(s) in the system, it/they could be the culprit. I have found on many occasions that Windows will get confused in some way and not test the new SSD as the "primary drive". If possible, disconnect any other drive so that Windows will be certain to see the SSD as your primary OS drive and re-test. Your disk subscore in the Experience index should be something above 7.
619165
You have to open the back and look at how the first drive is mounted. Make sure there are connection wires available and connect it the same way the other one is set up. If you have any difficulty, check with Gateway or a Computer geek shop in your area. EC
1820683
Sorry Rickk, it's been a long time since I owned these and I don't recall. My guess is that there are multiple drivers. Jeff
366038
I do not have an answer to your problem, but with both seagate and WD drives I just attached the drive enclosure and the hard drives were recognized.
891989
I do not have the 3TB version of the drive so I never ran into the problem which only seems to happen with drives over 2TB. The Microsoft Community site has people with problems with Vista and 7 on one of the pages and the answer is to make sure the motherboard drivers are up to date (particularly Nvidia chipset motherboards) and if that does not do it to try downloading and using a program called "Easeus Partition Master Home Edition 6.0.1".I am not sure if it is entirely applicable to your format problem but making sure drivers are up to date wouldn't hurt anything at least. I do not have the 3TB version of the drive so I never ran into the problem which only seems to happen with drives over 2TB. The Microsoft Community site has people with problems with Vista and 7 on one of the pages and the answer is to make sure the motherboard drivers are up to date (particularly Nvidia chipset motherboards) and if that does not do it to try downloading and using a program called "Easeus Partition Master Home Edition 6.0.1".I am not sure if it is entirely applicable to your format problem but making sure drivers are up to date wouldn't hurt anything... » Read More I do not have the 3TB version of the drive so I never ran into the problem which only seems to happen with drives over 2TB. The Microsoft Community site has people with problems with Vista and 7 on one of the pages and the answer is to make sure the motherboard drivers are up to date (particularly Nvidia chipset motherboards) and if that does not do it to try downloading and using a program called "Easeus Partition Master Home Edition 6.0.1".I am not sure if it is entirely applicable to your format problem but making sure drivers are up to date wouldn't hurt anything at least. « Show Less
1065546
You shouldn't have to. Try a different port. And also wait up to 60 seconds for the drive to be recognized.
1457606
I don't remember any. It is all on the drive. All I had to do was plug it in and it was recognized. Win7 64. Probably get it off of Seagate's web site too.
1885992
Drivers for this device are supplied by Microsoft Windows 7 update. The drivers should automatically be installed when Windows 7 recognizes the newly installed drive. If Windows incorrectly identifies the drive, try uninstalling the mislabeled drive in the 'Device Manager' and restart the computer. Windows should then detect the new drive and automatically install the correct driver.
556784
TonyP - With great appreciation for Matthey Dittrich's post of the following URL. URL: http://www.cavalrystorage.com/en-cahdd-u3c.aspx It will resolve this issue. Scroll down to the list of Features. The last bullet item states '"Support current model 3TB hard drives". So that is that. and Matthew posted this URL back in March of 2013. It pays to read through all the responses. I hope this helps you. Best Regards TP
316371
It auto-detected and istalled in Win7 for me. I think Windows supports and is bundled with most "stardard" drivers (eg. FTDI?). If it didn't detect/install I suspect you either have a conflict(check device manager) ot the device is broken.
78383
Thank you. So I ordered the drive and followed instructions for installing but it is not recognized by Windows 7 and the trouble shooting guide is useless. Then I tried it on a laptop running Vista and it started installing but finally gave up saying to contact the manufacturer. This is the 3rd time I have bought an item based on information from persons who claim to own the product that turned out to be a big mistake
860461
If the old drive worked I can see no reason why the new one wouldn't do the same. Make sure all your drivers are up to date. GK
47711
I just put a 3TB Seagate drive in one of these and it worked. One of my laptops had a weird issue, but other machines did not. TDMSERVICE.EXE consumed massive amounts of RAM (3+GB) a few times before it acted normal. A different laptop of the same make/model did not have the same problem. That first laptop has issues adding hardware anyways, so I don't think it's a combination of the enclosure and drive.
590688
Sorry, I am unaware that we have this issue since I purchased it for my work location. I can state that the computers at my location are no more than three yeats old and this was specifically purchased for use on a Windows 7 laptop.