My bucket seemed to be partially collapsed in the middle. I assume due to the vacuum. The box was fine. Is this normal?
1095606
Actually I was informed by the company, for the same problem the following explanation:Hi, we contacted Augason Farms and they stated that they package their products at an elevation of 4400 feet and when the product goes to lower elevations sometimes the pails suck in or "inhale". If the seal is intact then the product should be fine.I hope this was a help, as it was for me to understand the weirdness of the situation. lol...
1095607
No. The Mylar bag inside is vacuum sealed, not the bucket. The bucket should not be deformed.
1095608
Yes, oxygen absorbers helps in removing the air thus extending the shelf life.
746805
I'm sorry but I haven't had this problem so I'm unable to offer a "real" solution. I would suggest, however, that you be certain the area you're cleaning has been vacuumed very thoroughly prior to cleaning.
495767
One time I looked at my sweeper bag and the dirt was all in the bottom. So I loosened it up. Also when I use attachments and the hose is not connected to the sweeper, dust comes out. So I just put a rag in it and it seemed to take care of that.
2109144
One of these days I will learn that a Gold Box Deal is not necessarily a "real deal." Will try the vacuuming solution and see if it helps. Thanks!
194719
I have just checked a new unopened canister and it seems to have settled. I turned it over a couple of times to unsettle it and the container appears fuller. I generally do this a couple of times between uses.
787230
That happened to me too once. Think it's jut really compact. Mine ended up being fine once opened!
999635
It should be fine in the box. I have had kits waiting for an empty bucket a couple weeks, no problem.
62919
My hard drive was not packed well. Air bag underneath and on top but no sides so the packing had slipped to the side of it and the hard drive was touching bare box. I was very concerned when I opened the box but the drive appears to be ok.
285746
Mine was a little flat too. I think if you just leave it sitting out, it should fluff up and be ok.
552262
It should hold close to full after the first. You still may have had air inside taking space up.
1868632
Mine lined up just fine, so I think there may be an issue with your lid not being on properly. I never had the problem with the lid not lining up when I replaced the bags. I would contact the manufacturer about the issue, or talk to a person where you bought it. Hope I helped. Thanks!
1061316
I'm having the same problem . Don't know why . Just bought last year. Not happy with product, seems like the hose isn't long enough. Tried with regular vacuum hose and it worked a lot better but not great . Found it easier to just do it the old fashion way.
311665
Hi Millie,Some of the items inside the bucket are boxed and/or wrapped. When you remove the box/wrapping it opens up quite a bit of extra space. I've been able to add a few extra items such as an extra first-aid kit, batteries and a roll of duct tape with room to spare. I hope this helps!Regards,Ben Amp
2270094
I am far from qualified to answer but here goes. That has happened to our Riccar (very expensive vacuum that was constantly in repair, hence buying a cheap Dirt Devil) and every time it was the power cord. Usually it somehow came disconnected at the point where the cord enters the vaccume. Because Riccar is made entirely if metal parts excluding the frame it was cost effective, to a point, to have it repaired. The wonderful little Dirt Devil costs less then 1/10 of the price so, IMHO, you may as well buy a new one.
2264192
The floor tool needs to be lowered to the lowest level. Make sure it has auction to the wand. Sometimes the canister becomes unmatched and not seated properly
1012350
I opened the little round button and put the vacuum hose on it, covering the whole circle. I also sealed the bottom tightly. Hope this helps.
68566
I am not sure if it's normal or not but I have never had any issues with it. I just make sure to set it in the space, wiggle it around to make sure it's in there properly and then go about my cleaning. It's never come out, leaked, or done anything else I would be concerned with.