I just received my griller, I went though the break in cycle but noticed only every other roller get really hot, Is this normal?
1089765
That is normal for this griller. Ours does the same thing and the franks cook really well.
1089766
It's perfectly normal helps to not overcook your food. Soooo turn that baby on, get your mouth hole ready for some perfectly cooked tubular food products.....try taquitos, corn dogs, breakfast sausage etc...
1089767
All of my rollers get hot, but there are some definite temperature differences between my rollers. These differences are slight, and they do not affect my cooking experience to any great degree (no pun intended). I am still very happy with my purchase. I hope that you are too.
935827
Yes..first time using..temp is difficult to get over250, and drops to 150 immediately on opening grill top. Does anyone else notice that the back of the grill is open above the black backing? Heat is escaping, though doesn't feel like much. The food, hamburgers and sausage, seems to be cooking though, and nicely. What's the deal here?
1154028
Not sure if it is normal by your standards, but my three V2 (2 blacks & 1 red) do feel hot after a peiord of use, but they do cool down fairly quickly. Hope this helps.
595284
Hmmm. Mine is pretty well seasoned so nothing really sticks even when I overcook. I wonder what would happen if you heated it up again (with good ventilation so your smoke alarm doesn't go off!). Maybe it would burn off like what you'd do with your gas grill. It might even help to brush some cooking oil on the remnants to help them burn/flake off. Otherwise I guess you can try just scraping with something that won't scratch it too much; maybe try wetting the grills a little by placing some wet cloths on them (since you can't actually soak them); then either scrape or see if it will cook off once the burnt stuff is softer. Good luck. I hope I'll be able to see a response that states how you made out. Hmmm. Mine is pretty well seasoned so nothing really sticks even when I overcook. I wonder what would happen if you heated it up again (with good ventilation so your smoke alarm doesn't go off!). Maybe it would burn off like what you'd do with your gas grill. It might even help to brush some cooking oil on the remnants to help them burn/flake off. Otherwise I guess you can try just scraping with something that won't scratch it too much; maybe try wetting the grills a little by placing some wet cloths on them (since you can't actually soak them); then either scrape or see if it will cook off... » Read More Hmmm. Mine is pretty well seasoned so nothing really sticks even when I overcook. I wonder what would happen if you heated it up again (with good ventilation so your smoke alarm doesn't go off!). Maybe it would burn off like what you'd do with your gas grill. It might even help to brush some cooking oil on the remnants to help them burn/flake off. Otherwise I guess you can try just scraping with something that won't scratch it too much; maybe try wetting the grills a little by placing some wet cloths on them (since you can't actually soak them); then either scrape or see if it will cook off once the burnt stuff is softer. Good luck. I hope I'll be able to see a response that states how you made out. « Show Less
2060936
Neither on mine. The burners get luke-warm, not enough to cook anything. It's in the garage going to Goodwill.Wish I had better news for you.
1410285
For me, it gets hot enough that if I adjust it so that the rollers stay in one place for awhile, as I often do, I move it off that spot after about 5 minutes because it gets too hot. This is not a complaint, I love that there is adequate heat, and if I keep the rollers moving without stopping in one spot, it is a very nice warm heat without ever being too hot.
917944
that has not happened here with mine. Every item has come out perfect. I'm thinking you have a defective one that does not heat up enough. Oh Dear, now that is a hassle.
1865794
no -I only run it maybe 10 mins so I haven't noticed anything like that but I would not consider it a normal thing to heat up so much-ask the company
200477
I'll check with a thermometer later but it should be warm enough to notice. Also, it takes a few minutes to get rolling. I would suggest flipping the heat switch on and off about half a dozen times; the contacts may be oxidized if it was shipped through a moist location. Simply opening and closing the switch may be enough. I had the same trouble recently with some surge suppressors.
930275
The smoke could be due to a couple a factors: 1. Do you have excess meat or skin that could perhaps touch the element? 2. Do you cover the bottom tray with foil? The first time I used mine I also had smoke and even a flame, but when I used the foil, the problem was solved. Also, make sure there's no meat particles anywhere in the Ro. Be sure to use clean foil each time. Hope this helps!
903101
Sounds like it is broke to me. My rollers works just fine. However, I was very disappointed with the performance. It took longer to cook on the HDG150 then the time to fire up the BBQ and cook then. My hot dog cooker has been used only twice, and may be donated to Goodwill soon.
157991
Yes mine also got really hot. The engine had a non-related issue and is not running now but I assume it will still get hot.
742798
I've used it twice since purchase (about a month or so ago) and have not noticed the metal plate being hot when I changed the different length attachments. I'll pay more attention the next time I use it. Len
1310048
No, it is not normal, return it for a replacement or a refund. Fix it?---do you know how to weld? It's primary use is to cut butter or shortening into flour. What else did you have in mind for it?
491225
Mine did this also, after only a few weeks! maybe heated too much? maybe not well constructed? if you have the receipt, return it!
2060937
Neither on mine. The burners get luke-warm, not enough to cook anything. It's in the garage going to Goodwill. Wish I had better news for you.
480794
That must be a defect in your grill. I've not had that problem. It might be cheaper to buy a new one (I got one at BigLots for 28.99) than sending it back.