Has anyone else had problems removing this filter after using for some time?? I have had a Swift Green installed for a while and the light recently came on to replace. I bought a new filter but can not get the old one to budge, we have now broken the...
1083789
I don't think this will be helpful to you now, but I recently replaced my Maytag filter with the Swift filter and it leaked instantly. I took it down and replaced it with another Maytag filter and its doing great now. I'll only buy the Maytag filters from now on. Best of luck to you.
329889
The taste with the Swift replacement was worse than no filter. I used one of the 3 pack for about 3 weeks and the taste did not improve. I removed the filter and replaced it with the original equipment Maytag filter bought at Home Depot, and that solved the problem.
1606568
Did filter quit working or light or both? If it light you can easily replace the light. If it filter i would call manufacturer. See about getting replacement
1503460
I am not an appliance technician. Possibly the problem is with the o-ring seal. Not the filter. If you still have the old one try swapping the o-ring from the filter you removed. Other than that I have no idea.
2068589
Never had the problem with algae. I buy usually every 4-6 month a new filter, can tell on the taste when I need a new one. If it's a replacement filter maybe you bought an off brand which I did one time too, but the quality of the filter is not the same. Maybe it could also be the disc with mineral stone. You have to boil the stone before you use them. It also needs to be reboiled every 6 month. Personally do not use the mineral stone disk, don't like the taste of the water with it. Hope could give you an insight with it.
1661584
yea! dont buy it we have had the same issue poor design we did contact tetra and all total we have had three replacements and guess what the third same thing all total four filter with uv next season we will buy external Uv . We had even taken the glass tube and reseal around glass tube where the glass meets the green plastic i will say tetra did send a replacement more then once but we could keep doing this but they have a design issue and this will continue as I said we plan to replace next season with external UV best wishes on this matter .
2281173
When the carbon filter is full you will need to replace. The LED light will turn red that's the time to change. Depending on usage i think mine lasted about a year.
2252528
So far I haven't had that issue. I just clean off the filter - wipe off with paper towel or hand and replace it. I haven't had it longer than about one month.
1943288
Well, as the light suggests, you should clean the filter. Then press the filter reset button to reset the timer. All it does is remind you to clean the filter after every 10 hours of use....
1232464
We had the same problem - evidently we may have waited too long to change the filter and so much pressure built up in the chamber that it ruined the plastic threads in the cap. We had to use some large channel lock pliers to turn the cap out and ruined the threads in the process. We contacted customer support about the problem and they replaced the unit - hope this helps
399169
My model has the filter in the upper right corner in the fridge. I was able to push in and the filter releases and comes out. Then place the new one in and do the same. Push in and it will stay in place. That is it. Most simple filter change I have ever done. Hope this helps as some models are different than others. Good Luck.
1513590
If you are talking about the O ring that is in the fixture, you may have to use a jewelry or optical screw driver to remove the O ring. As it relates to the filter itself, there are no consumer repairs possible, and a new filter has to be used.
2013617
CharlesouTou are welcome. This has been a great filter. I have had it running continuously (other than cleaning) for more than 7 years with no problems.Mark
1857003
Is this the first time you've used the unit? If so, I wonder if you didn't install it correctly...? On the other hand, if you've been using the filter for some time, it probably needs to be cleaned. Remove the filter, let it dry, then scrub with sandpaper, rinse in plain water, then re-install. At least, that's what I do when the filter stops working. Eventually, I need to buy a new filter.
2124371
Nothing like stating the obvious but did you allow your filter to dry out completely? That would be an important step and if your not sure try washing it thoroughly and dry at least over night to 24 hrs. I've washed mine and honestly let it dry out a few days before I attempt using it. I hope that helps.
234876
I've not had a problem with green stuff since I had this filter. I have seen other water coolers with green stuff (algae) usually in the reservoir. This was the result of the water in the water cooler being too warm. Algae forms when that happens.
95681
We've not had this problem. I'm sure I don't need to say it, but perhaps a good filter cleaning would help. Maybe there's some manufacturing residue on it or something like that. I hope you're able to resolve this issue because it truly is a great heater.