I just bought this machine and it leaks from the seals. It is a steady stream. How can this be fixed without returning the unit?
1074114
Mine does the same thing - did it from day one - very frustrating for a machine in this price range.
1074115
Call Hoover customer service and explain the situation (see my review) - they'll send you a whole new water tank with functioning seals for free.
1074116
I bought this model a few years ago and although it cleans beautifully, the seating of the clean water tank is sooooo difficult. If you don't set the container perfectly aligned to fit on the seals the soap starts to leak out. You will have leakage no mater what you do until you correctly seat the container. When you are holding a gallon of water in it, you want it in place quickly because it's heavy. I am researching other models and brands because I am sick and tired of cleaning up after the machine after cleaning my carpets. surely the engineers can redesign this major flaw. I cannot recommend this machine until this problem is solved. Hoover may lose me altogether. I bought this model a few years ago and although it cleans beautifully, the seating of the clean water tank is sooooo difficult. If you don't set the container perfectly aligned to fit on the seals the soap starts to leak out. You will have leakage no mater what you do until you correctly seat the container. When you are holding a gallon of water in it, you want it in place quickly because it's heavy. I am researching other models and brands because I am sick and tired of cleaning up after the machine after cleaning my carpets. surely the engineers can redesign this major flaw.... » Read More I bought this model a few years ago and although it cleans beautifully, the seating of the clean water tank is sooooo difficult. If you don't set the container perfectly aligned to fit on the seals the soap starts to leak out. You will have leakage no mater what you do until you correctly seat the container. When you are holding a gallon of water in it, you want it in place quickly because it's heavy. I am researching other models and brands because I am sick and tired of cleaning up after the machine after cleaning my carpets. surely the engineers can redesign this major flaw. I cannot recommend this machine until this problem is solved. Hoover may lose me altogether. « Show Less
1074117
There are two parts to the seals on the clean water tank, the spring operated valves and the rubber seating seals. The spring operated valves close when the clean water tank is removed from the machine allowing the water and solution tanks to be filled. The seating seals around these valves are supposed to keep the liquids contained within the machine when the tank is installed. The spring valves can stick and may be prone to be held open by small particles such grit or plastic shards left by the factory. You can exercise the valves when the tank is off the machine and empty by pushing them gently up and down from below with finger. You might also try this with some water in the tank to test whether the spring valves seal. The seating seals around the valves on the bottom of the tank may be prone to collect dirt, tearing or folding. You can only really inspect them to ensure that they are clean and not folded up in some way. If the machine is new possibly there is some excess plastic left by the factory that needs removing. You should also make sure that the plates on the machine that the seating seals sit on are clean and not scratched. These plates are the flat round areas on the clean water tank shelf. Lastly, the tank must seated properly and be locked in place with the tank handle. This opens the spring valves and compresses the seating seals. If the tank is not placed correctly it is possible that the seating seals will not seal against the plates but the spring valves will be held open. Wiggling the tank slightly when its locked in place might fix that. In my case I had the opposite problem of the water valve not opening at all until I exercised it. This is not a recommendation since it is not mentioned in the manual but I suspect the seals may benefit from a light application of waterproof silicone grease such as you might use on kitchen faucet O rings.
2033554
Not specific enough to answer. Is the leak coming from the unit, or external to the unit. If from the unit, call Rinnai and get the names of authorized Rinnai installers who should be more familiar with Rinnai products.
1276665
Mine did this at first. I turned it off, took off the lid and reseated the motor to the top of the unit. No more leakage. I believe I just did not have it seated properly the first time. It has been working absolutely fantastic.
912529
Yes ours is leaking also, what have you tried? My husband thinks he needs to tork the screws tighter. Wanted me to see if anyone else had this problem and how they fixed it.
293824
Seems to be a common problem with this unit. If you look closely there are two holes on the bottom. Mine started leaking from one of those. A safety feature perhaps, but seems to be a flaw also. I ended up replacing mine! It started leaking about 14 months after purchase. I used it every day.
458703
Sorry to hear about the leak! It could be caused by dirty debris wrapped around the brushes or underneath the unit. Try cleaning the bottom and if you are still having issue please contact us so we can help. http://www.bissell.com/contact-us/?cid=ccsocial2107
2108131
How has it been installed. Mine leaked there until I run the system. There are 3 check valves that open with a screwdriver. Try bleeding them and see if it fixes your problem
1492132
I had the exact same issue with mine. Make sure the quick disconnect is seated properly and the hoses aren't kinked. Also, taking out some of the sponges helps a little and increases the flow. That worked for me for a little bit. I eventually filed a warranty claim and within a few days API had sent me a brand new one and it has never leaked. You may need to do the same.
735627
what part of the unit is the water coming from. turn off the water tank, check all connections. I've had two leaks from defective/broken parts. The company replaced these parts free of charge. If parts are broken and you purchased through Amazon, go to Amazon web site. prior orders, contact supplier. explain problem. When I did this the company emailed me within 24 hours. hope this helps/ good luck/Craig
906790
There is a gasket on top of the pump, sometimes it get's stuck inside the lid. Plug the hoses and drain the water from the pump. Take the gasket from the lid and put it back I to the groove in the top of the pump. That should solve the leak.
1279963
we've had the same issue on rare occassion. I have no idea why it is leaking and we have also checked it, cleaned it, etc. it seems to be more of an issue when it is overly full.
1993
Because it is leaking. I had the same problem and called Hamilton Beach and they are sending me a new unit. Had a choice of whether to wait until the end of the month when they will have a new improved one of the same model or a different model. I chose to go for a different model. All I had to pay is $13.00 for shipping.
2002321
What I noticed on mine is that there is a spring loaded lip on back of the machine that is meant to divert leaks of water from the join on the lead to the drip area. This water is to be routed back but instead leaks to where the warmers are and when full leaks out of the machine
2139052
i lost mine too, but it seemed to function okay without leaking. however it may eventually. i would look for a replacement if you are going to keep the unit.
1412433
Sounds like the seal was somehow defective or broken. Have used mine multiple times and depths without it ever taking on water. Removal likely to make situation worse and result in loss of buoyancy.
315301
Mine leaked on day one and never worked again. Try contacting the company...they said that they had a "bad batch" and have corrected the problem.
987164
Mine also started to leak. I sent it in for repairs and it has worked fine without any leaks since.