I just purchased this basket and I really like it but one of the legs does not have a small plastic cap on it. What can be done?
1111538
I experienced the same issue. I have contacted Amazon Customer Service via email and I am currently waiting for their response.
1941641
Dear Zaphod, I am sorry to notify you that our engineer was not able to make the new cap. Reason before, we are searching for the right balans between the plastic and stainless steel. We are working on several aspects of the design and hope to release it anytime soon. But whenever it is ready, you do not have to worry about it. Just send us an email with your order-id, and whenever we are ready I will send you one out free of charge. Please let me know if this answer satisfies you or if I need to to elaborate anything else. Kind Regards, All Times Finest
893357
There is a circular metal piece that goes around the center of the basket. There are "hooks" on that circular piece. Those hooks connect to the basket allowing it to stand upright... Good luck.
616030
The bottom basket is not longer than the top basket. Hope this response helps.
279655
The screw that is used is a Phillips head, and the plastic cap has a "stem" that is shaped to conform to the head of the screw. Try rotating the cap until it "settles" into the shape of the screw head. It might still be somewhat loose, but it's the best you can hope for.
1318560
At first, when mine arrived I thought the same thing. Then I noticed, what I first thought was just some packing tape stuck on the end, was indeed the screws. Now if yours was not the case (i.e. the screws are indeed missing), then I would hope that the manufacturer would supply them if you contact them . If for whatever reason they would not send you the screws, you can purchase 2 thumbscrews at any hardware store. Hope this helps and enjoy the basket!
771857
Sorry, not sure. I didn't do the installation. But I know it was a quick installation. Basically the legs were just inserted into the holes on the bottom of our sink, I think the legs were adjusted to the height of the sink, then the caps screwed on the bottom of the legs. I didn't do it myself but my employee had it complete in just a few minutes. Hope this helps
162275
yes, there are black plastic caps on the legs. the bed frame looks great and is perfect for someone my size (petite).
1224370
I looked online and I did not see anything regarding replacing just the cap, maybe call Brita at 1-800-24-BRITA to see if they can help you?
1040400
Believe it or not I have 1 new basket and one slightly used (still looks new). I will sell the new one and keep the slightly new one for my replacement. I also have an extra outer basket. I have had my melitta for 7 years and other than a few small issues, it has worked flawlessly. I would be willing to part with it. I am posting this email to all three of you that are looking for the same item. email is bjohn@mcsi.net.
522045
I'm sorry to hear that. To make this as easy and painless as you can I would first contact the seller to have it sent to you. If that doesn't work go straight to the manufacture for a replacement cap. KAJ Shooting Straight
1290007
I just saw this question and I'm sure you must have it on by now but wanted to answer for others out there...I had a difficult time as well bc there's only a picture for instruction. But, I had also ordered a second small basket that came with its lid on so I looked at how that was on (just like the picture instruction) and realized I needed to use FORCE to snap it in. That's all it needed to go right on.
177909
There should be a cap about the same diameter as the actual leg of the stool and then there will be another cap inside of that which is not supposed to be removed. It is part of the apparatus that lifts and lowers the seat.
1038956
Does anyone know where I can purchase a replacement basket? I lost mine and have been using papertowel squares... which isn't bad since I just throw them in the trash when I'm done, just would like to have the basket back.
739429
Line the top part of the black bracket up to the silver bar on the basket so it just sits in place, you may need to move it on a slight angle for it to line up. Once lined up and just sitting there push it downwards causing the red locking section to grab onto it snapping it in place. After a few practices it works easily and well. Enjoy!:)
706603
I push down on the plastic piece and it seems to come loose and pop loose. They dont tell you what to do ...I hope i am doing the right thing. I do love it though. This is the second one that i have had. The last wasdifferent. I am sure you will like it.
1173075
I think there is a rubber piece on the top. Pull that back and it might be in there. Haven't used mine in a while.