I'vd only had mine for 8 weeks and now the lid on the entire machine will not close! Really? Anyone else?
1103378
I have to use a rubber jar opener to get a tight fit. I've also had to replace that lid a couple times. The rubber gasket gets loose. Good luck!
1103379
I have the same problem. The rubber gasket on the lid expands causing it to jam up when you try to screw it on. unfortunately they don't just sell the replacement gaskets, you have to buy a new lid.I bought a replacement lid for mine and I rotate between the two and that helps. I'll use one lid for a couple weeks until it starts getting tight and then I'll switch to the other lid. This gives the rubber gasket on the lid not in use time to shrink back down to normal size.
1103380
Try removing, cleaning, and re-installing the rubber o-ring. Make sure it is seated in its groove. How it could work for 8 weeks and stop working, I don't quite get, but there must be something out-of-kilter. For sure, remove the o-ring and then simply test whether the lid goes on straight-away, if so, the o-ring is most likely not seated well.
2104372
I bought one for my Mom, slightly different. They actually opened up a store locally and they said sometimes they get them in broken and will sell the lids then, but there aren't replacements to buy. If it broke during use, I would contact Teavana, they may replace it for you as I've had mine over 2 years now and it gets used every day and I've not had any problems with it.
158091
I haven't see the lid by itself, but I have a feeling that if someone would contact Nordic Ware directly, I bet they could help you with a new lid. I have had great success with going direct to handle a problem. Give it a try and good luck!
2272692
My lid broke as well and I haven't even had it a year yet! I contacted the company and they said they would replace it if I had the receipt. They said I would have to mail the non-working lid to them along with a money order for $9.95 and the receipt. I think it's pretty crappy that I have to pay to ship the lid back to them and pay for them to ship a new lid to me. I have emailed the company my thoughts on having to pay for shipping both ways so we'll see what they say. It sounds like lousy customer service to me.
771833
My husband says he just opens and closes machine a couple of times and it comes off.. Hope this helps
1424796
Thanks much for the tip. I'll give it a try. I too am not too concerned about the inside of the lid.
1264675
I've owned mine for over a year and I have experienced that seal failing once. I expect that it is going to fail again soon. This does seem to be their weak point. They replaced it with no problem but I couldn't make my daily green smoothie for more than a week.
1398716
I didn't repair it. I emailed Progressive and explained the problem. They sent me a new lid no questions asked. I got great customer service.
1334462
Same thing happened to me on the large one, my husband is very handy and he took the lid apart and there was a wire that got disconnected, he was able to fix it, if it wasnt for him than it would still not be working. If you filled out the product registration than you can contact the company and they will replace it.
1095849
I've never had this problem with mine. In fact, I don't even use the lid anymore. I just put milk in until the stirrer is barely covered, and the the milk doesn't slosh over the edge. Is the lid's rubber gasket seated correctly? Be sure not to fill it above the "Max" line?
659675
I'm not having any problem with the lid on mine. Sorry your having trouble. Send it back
793564
Thanks for the info.Mine just stared leaking.It is nice looking, but it is a cheap piece of garbage. The hour on the clock changes whenever, also. B&D; used to make quality products-what happened?
1195129
I've had two lids break on me. I LOVE the water bottle too, but this is definitely a weak point of the product. Try contacting the manufacturer. I reached out to the manufacturer and they were kind enough to send a replacement for the first broken lid. They need to step it up though and offer either additional replacements of the option to just order lid replacements. The weakness of the lid is borderline product defect IMO.
2239416
I'm sorry you are having such a hard time with your cookware. If you purchased this second set thru QVC, they may take it back,although I don't know how long ago you made your purchase or perhaps it's just this one particular piece and lid that you can have replaced, I would contact QVC since you bought the cookware through them. I personally have not had any issues at all with my cookware, I have been delighted since I took them out of the box. I hope you can get your situation resolved! Lori
1186042
Mine leaks juice around the cup no matter how tight I screw it on and it runs down into the machine when it's blending. Anyone have a solution for that?
1067371
I haven't noticed but I wasn't looking for it. I usually like to leave the lid attached but sometimes if I go too far it comes completely off. I will check if I remember next time and then update here.
711154
I would check and make sure the rubber seal is in place. Mine comes off after each use and I have to reattach it. Also try the dual lid trick. Otherwise mine works fine. Please note if the plastic has a crack, the jar sealer will not work.