Does the connection/electrical plug to the light come off or is it fixed in?
1101242
The cord comes directly out of the light fixture for approx 3-4 feet, then plugs into a transformer not unlike a laptop. Then there's another 3-4 feet of cord going to the actual wall plug that goes into the electrical outlet.
1101243
The wires come out of the light itself, however the connection from the wires to the control panel do disconnect. There is about a yard of wire that extends out of the light.
1255615
not sure what you mean. 5 bezel I expect you to mean at the top where the light bulb is. I'm not aware that this comes off and it is not indicated in the instructions. If you mean unscrewing it in the middle below the adjustment ring, mine works very smoothly just as it does at the bottom of the flashlight battery compartment. If either one of those has thread problems, then yes you may have a defective unit that should be replaced
1057093
I have not had the problem..I would probably take it to a lamp shop...or an electrician.
2110021
yes, there is a screw or nut when remove bulb. make sure power is off for safety.
2219240
If you turn it on, unplug it and plug it again then you have to turn the light on again because it's still be off when you replug it
1954677
I would open it up and reset the bulb. Dust off the inner connection also. It develops a lot of dust and the connection may not be there.
1170465
light burnt out, bad connection to light, does it heat the oil? If heats is the light. Possible poor magnetic connection on "safety" Plug for incoming power from wall outlet.
1897674
Kristen,as far as the light goes there is the two pieces of foam holding the light and the plug . The plug can only go in one way.You may have a defective bulbs.
932308
The wires inside the base were not properly grounded and were touching the metal. The problem occurs when the light is twisted into place. I re-grounded the wire and capped it off. Its worked perfectly since.
1636752
Shut the light off at the source. That is what I have done. When I need it I switch it back on. Otherwise call the company.
1400330
Just remove the cover plate, disconnect the plug, pull the lamp out and replace. Very simple.
200892
The light in ours shuts off as well. I believe it's supposed to shut off. Hope this helps.
1319417
Honestly I'm not 100% sure, but I think it goes off. I remember charging ours and noticing the light went off after a while.
1654173
I would send it back. I have had mine for some time and have had no issues with mine. Sounds like a bad light sensor. Good luck.
1250911
It's in the fixture near as I can tell. The power cord screws on the outside of the unit.
533215
The wire basket can come off the light fixture part. It unscrews. I really do like it once i put a plug on the end. I think u have to buy the whole thing though.
1493537
start by making sure the light is unplugged and has no power running to it. at the ends of the light you will see the end caps , simultaneously twist each end either clockwise or counter clockwise and the light will come loose where you shouldbe able to slide out. Hope this helps