led light doesn't work on new walking stick. Can I get a replacement light?
1088915
Hi,I don't know. My light is temperamental but responds when I tighten the casing. Try jiggling it. mask
1088916
Is it a matter of replacing a battery or bulb? Otherwise, I think you'll have to call the company. I cannot find my stick right at this moment (I have a couple of different ones) and so I can't check if it's even possible to replace those parts. I imagine the company would replace the whole stick for you - if the light just doesn't work.
1088917
I have that problem, too. Imagine changing the battery might help. Haven't tried it yet, since I don't really need it.
1088918
My stick does not have an led light, so i can't help with this issue. Sorry...
1088919
When my stick first shipped, it got broken in shipping. The customer service people were awesome and replaced it immediately. I would suggest you contact them about a replacement light. My experience was that they want to say yes!
1088920
I have no idea. I would contact the manufacturer with this question, since it is about workmanship, not use.
1088921
Mine just arrived. I can't make the light work no matter which way I put the batteries in, nor is there a switch or button to push to turn it on if it did work. What's the story with the "5 LED" light?
1677621
Did you just buy it? If yes let the charge waste all the way and when it is done put it on charge if it charges it then the charge works but the light feature is defective. You can always contact the seller and request a replacement and if it was sold by amazon call them and tell them that you are disappointed and you want a new one with next day shipping at no charge and they will accept because it is their fault. If it is a 3rd party seller ask them to ship one at now charge to you and if they say no then threaten them with a 1 star rating. Good luck
1724775
I would plug the old one back in and try that. It will blink fast with the led but if its getting power then you know that you have a bad unit.
1332627
One of the LED bulbs could be bad. Pull the light apart and check they all work, its easier than it sounds.
1372775
You can get a replacement LED on Amazon.com. If you take apart the lamp, you will find that it needs to be soldiered... (also, unsoldier the non-working LED. Are you sure it's the LED and not the transformer?
1764585
The charging light in mine actually didn't work, so I tried turn it. Since in had a battery in it I cound send it through the mail. I contacted AMAZON and they sent me a new. The new one works perfect....
591577
Buy a new one. When these have anything go wrong, it is cheaper to buy a new one than try and fix. I had problems with the light on mine, and it was not the light, but something in the wiring. I purchased a new one from Amazon. Very happy
1268146
Makes sure batteries are in correctly, leave to charge overnight, if it's still not working, contact seller with the problem. If they don't satisfy the issue then contact Amazon and they will take care of a refund and return for you. Hope it's only a battery/charge issue. It's a great little light!
379812
Try googling for a "LED driver", rated for the correct wattage... Maybe if you take out the stock one you can match it up. If your under warranty contact the seller and get a replacement (2 yrs I believe).
816841
same here..only thing that works is the knob for the led..?Did you ever figure it out?!
955983
wow- I've had different LEDs for as long as 4+ years now. None dead. I'd definitely contact whoever you bought it from. they should replace it if they;re decent...
363670
Well what you could do is take an old usb cord and a small usb power brick which could work which is what i tried or u could just buy an led power supply but i mean itt can be a hassle
111747
Try cleaning contacts on flashlight but also what specifically doesn't work. Contact the seller as well
510460
Sounds like a defect, I would contact somebody and get a new one. Hopefully they'll take care of you because this is a great light. I ordered mine months ago and carry it with me everywhere and it works like a champ! I haven't had to change the batteries yet either!
504781
Mine doesn't work anymore either. I was thinking about buying another one from Amazon power pack for led lights. It has 5 volt output 8 amps. Should last longer for 14.99
1724923
I would ask the seller. These are LED lights so they can't just be replaced. If its new the unit may be bad. Sorry
1144838
I have no light on mine. You may be able to buy one from Hunter that attaches to the bottom. Contact them: http://www.hunterfan.com/Support/Contact-Us/