i bought one 3 weeks ago and it already stopped working. what do I do?
1084892
I have not had a problem with the actual cooler for the two years of use. However, I did need to replace the power supply due to a faulty/poor wiring job in its contruction. You will most likely find that this is the problem. If the fan is nonfuctional on the cooler, check the power supply and replace.
1084893
Call them and send it back they should pay the postage. Talk to customer service.
1084894
Sorry to hear that. My first lasted for years. My second still works. Try calling the company and if they are nonresponsive, leave a bad review on their website. Leave a bad review on Amazon.com. Google Koolatron complaints and see if anyone else posted problems. Companies hate bad publicity.
1084895
I'd call the company direct. Should be on the web. They should back warranty is they want to sell on Amazon.
1519835
I don't know where to buy a replacement, but it's not worth it. Call or email company you purchased it from.
1492668
I'm not sure why it stopped working, I wish I knew, I also thought maybe the company would contact me but that hasn't happened either. I loved it when I first recieved it, would love another but now afraid to spend money on something that stops working after a few months.
1232742
I would return it if you can. I noticed that after working for a couple days mine stopped working correctly too I am going to try it again tomorrow and see if its fixed but if not then I plan on returning it too.
981403
My suggestion would be to send it back, the one I purchased for my daughter did not last a month.
2209579
The one I bought flat out didn't work. I suppose you could return it to Amazon if yours is a dud too.
376600
Contact the seller where you purchased it, probably have a defective unit. Maybe they will replace it for you.
1381665
I would send it back, or contact the manufacturer. The one I purchased was fine.
2257322
Yikes! Mine still works. Contact the seller - they should be responsive. Good luck!
1113574
if it's a recent purchase, you should be able to return it. don't try to fix it if its under warranty.
1212730
Yeah, get rid of the f'ng thing and buy one that works. I f'ng hate this product. It stops working intermittently for no reason..
1961531
Call amazon they send new one . Like they send me when mine was broken Thanks amazon .
61294
Mine did the exact same thing and was bought at the same time. I took it to a local hardware store and they fixed it (not sure what they did to fix it) then it stopped working again after 2 weeks. I ended up just trashing it and plan to get a new one from a different company. It cost me $25 to get it fixed and it didn't make sense to pay another 25 for it to not work again :(
102599
I suggest you buy another brand...mine quit working after maybe three weeks...I'm not impressed with this one at all...I too will be getting something else...
653088
Mine stopped working also, so I sent the whole thing back, and got money refunded, would not buy that product, again
1758489
Definitely return it. I returned mine via Amazon after using it for a month (it stopped working) and it was super easy.
2090828
Send it back. I haven't had any problems with the one I bought. Sorry yours doesn't work.