The oil in the pouches I received isn't pourable and has solidified . Is something wrong with it or is it old?
1088855
When the oil gets cold it solidifies. It's not spoiled. Just take it out and let it warm up and then use it. I keep mine in the refrigerator to prolong it's life.
1088856
no problem, that's normal. I keep mine in the fridge and it's also solid, it's just because there is some coconut oil in the mix.
1088857
This is perfectly normal. The pouch contains a mixture of high smoke point oils, but is primarily coconut oil. Because coconut oil's melting point is 77 °F, it will be solid at standard room temperature. I typically use a small scissor to separate the oil pouch, snip across the wider end, then squeeze the solidified oil into the kettle from the narrow end.
1088858
The oil gets a little thick but it doesn't seem to be old, the popcorn taste great and my customer's love it. Just squeeze it into the popper it's fine after it heats up.
1088859
It should be that way. It's coconut oil, and remains partially solidified at room temperature. Just squeeze it out as you would squeeze a toothpaste tube. Hope this helps.My husband is less of a salt lover than I am, but he agrees that the seasoning salt is perfect. We use a Whirly Pop popper. (I sometimes add a bit more table salt to my portions. <smile>
1088860
No, nothing wrong. All of mine are the same way if the ambiant temp is lower than about 80 degrees. I do suggest not using all of the salt packet tho. It makes the popcorn way to salty for my taste.
1088861
Yea, what I do is just squeeze it out. It's messy but for the price you can't beat it. I'm not sure about the solidified. Mine is kind of thick. I don't worry about it because once I squeeze it out it all liquified and still taste good.
1790987
Indeed. But upon checking, I think its is a thin membrane that becomes loose after in contact with the oil and thus loosened and floating in the oil. I used a clean forcep to remove it and also remove the lining in the cap. Maybe you can try. Its definitely not contaminated. I am sure the seller / mfr could look into this to eliminate customers anxiety. Hope this helps.
1087924
I never had any problems with a smell, but maybe one of the pills cracked and oil leaked out. That could be causing the smell. I would just pour them all out and check.
2025408
I think that depends on the thickness, heaviness of the oil used. you might need to dilute it.
860829
Yes, the oil I purchased is cold pressed and can be used in its present state, or you can warm it up to melt it.
1037779
I have no idea. The paperwork with it did not mention oiling and I can not find a spot to do so.
2276140
Did you use just oil or have oil & spices? I've been using mine for months with no problem. I have to pump it pretty much every time I use it. Sorry yours doesn't work. I'd send it back.
2121387
I have not used any oil with mine since I've had it. Not sure where you can get it.
1475053
no, I had nothing like that in my bottle. The oil is smooth and nothing is floating. It has an organic, kind of nutty smell to it. I love this product. Maybe you got a bad batch? If there is such a thing. Perhaps you should return for a replacement? Not sure.
1546659
I have not had this problem, however make sure it is not overfilled, and that oil residue is wiped away with a tissue after each use.
321988
Maybe it possibly has been sitting forever and there is a big chunk in the bottom not breaking up with shaking. You could try using a long screw driver and stirring it to check. If not send it back. I recommend meguiar's NXT Tech Wax 2.0
227662
Google it or xall themanufacturer.... as far as oil I'm certain you will need the oil ..... Andit's possible the seals are ruined anyway
1185498
Mine needed oil to be added. I would think that yours was test run and they forgot to remove the oil before shipping it.
1923380
I had a bit of oil on mine and I just burned it off. I think it is there to stop it from rusting while in storage. Hope you like it, I love mine.
410437
Unfortunately the same thing happened to me the first time I ordered this a few years back. I ordered it in July, so the oil melted and leaked from the jar a bit (but most of it was still in the container). I use this for my hair, so I only need to order every year or two--so i try to avoid ordering in summer.
842804
Mine did the same yesterday. Something in the air? HA! I sprayed it with a dry lubricant and kept working it and now it's like new. Of course mine is outside (gate) so not totally unexpected. I have always heard not to spray regular oil as it gathers dust. You can find dry spray for locks (graphite) at Amazon or your local hardware etc. Good luck.
353635
Jojoba oil will easily solidify in colder temps. Try putting it in a warm spot or placing the bottle in a container of warm water for a bit and see if it liquefies again.