What is the actual model number of this Dahua camera? The model number is needed as I purchased three and need the recent firmware.
1099689
Hi, thanks for your question. I did some searching on the manufacturer's website and found that the model number is IPC-HDW3200S. I hope this helps to get the correct firmware!
271443
Not sure what you mean. The one that I bought on Amazon was basically new (the packaging had been opened, but the camera itself wasn't used). You would need to contact the seller DIRECTLY to find out if the camera is new, used, refurbished, open box, etc.
235366
Firmware is the operating system that runs your camera. You can find your version by going to menu > setup > Version Disp. It should be Version 1.1. I have tested this battery on Version 1.1 and it works just fine.
901983
I accidentally left off a zero in the camera model number I gave you in my previous message. The correct model number is 960-000921.
1768331
http://www.hikvision.com/UploadFile/image/2014011001572397147.pdfYou should by from one of the authorized resellers, though. If you buy Hikvision cameras intended for the Chinese market (most of the non-authorized products are re-imported from China), do not have English language firmware (of if they do, it is a hack, and will revert back to Chinese when it is updated) firmware. Most importantly, HikVision USA won't support the warranty. Besides, if you try AVSupply, they are actually cheaper for some of the models. It was the best option for me.
1656284
I have never looked into that. I imagine that if there are firmware updates you could find them on Panasonics website. Probably best to have the camera registered first.
2116328
Sorry; don't have a clue. I would call Canon. In my experience with the DSLR's, Canon's TSR's have good phone support and are very helpful (800) 828-4040 and listen to the prompts for the correct department.
787739
How about here... http://downloads.smartwaressecurity.com/CCTV-IP/Dahua/Firmware/IPC/HDW3200S/
963770
Sandeep,I am also trying to decide between the three cameras you mentioned above, and looking at the date of your post, you probably went ahead and purchased one of these. Would you be kind enough to tell which one you bought and in what ways you're pleased or not?Thanks
56778
My camera came with firmware 1.5...I think that is the firmware than prevents the G1 from using third party batteries.
752341
Thank you very much for the reply. I took the one back that I purchased at wal mart and ordered the same camera from buydig.com. Saved almost 100.00 bucks. I really haven't had a good chance to try it out yet but will. Your post really helped me feel better about the camera.
338410
I have the HSC 200 . . . but I do not remember the model number that was advertised. This camera met all my expectations.
426871
If you email the company you bought it from ( via Amazon ) they should be able to help. Be aware the site is in Chinese so you'll have to ask in advance for a translated link... I hope this helps. I don't recall the link nor did I save it but I was sent one... It wasn't really an update... they took the firmware back one step and it seemed to help though it has not totally corrected the problem. My camera will work fine for a while then go through a phase of restarting and losing connection. I have to unplug it, count to 30, and then plug the ac adapter in again and it will work again for a while. Very problematic with no apparent resolution available.
1673201
Lester, I am sorry but I don't know. I updated the firmware couple of months ago and didn't make a notation of either the original firmware version or the latest version downloaded. I have found there is frequently a more recent of firmware than the one loaded at new. Makers sometimes suggest doing a firmware update when making the original setup which I think is a great idea since there maybe something to do with security in the latest version.
58067
Not sure from this seller. But yes from this seller Dahua Outdoor 3MP Bullet HD IP Security Camera IPC-HFW1300S
1105925
Dianne needs to describe what it is she bought,,the photo image is too small to identify,,and What is shared asking Type D,,What,??? It appears to be Hdmi mini,???,,She needs to Contact the Camera Manufacturer and identify what it is she needs to download the camera to computer files,,Cannon have excellent Web Sites that list everyy need,,for interface for example,,Type D,,Type D What,????
25704
Purchased two Hikvision DS-2CD2432F-IW from Alptop and they were both Chinese versions in brown box. Amazon took them back and claimed it was their fault because they fulfilled the order. I'm not so sure about that. I purchased from CondorD and Nelly's and they were both the English version, in retail packaging (red and white box). I contacted CondorD by email before I purchased and they confirmed that they only sell the English version. (No listing at the moment for this camera)