my remote stopped working a month-does anyone stand behind this product
1686228
I haven't had a problem with the remote, but am not happy with the collar itself for many reasons. I honestly find myself torn as to rather or not the sell was a waste of money... have yet to decide.
1686229
Have no idea why it's not working. Ours is working fine. Both collar and controllet do need recharging from time to time.
1686230
I have not had a problem with my remote, in fact the collar allways runs out of charge at least 3-4 times before I have to charge the remote.
1686231
Sorry to hear this, I have had to contact PetSafe regarding the prongs being to long and the collar strap that holds the excess collar at the end and each time, customer service was most helpful. I believe they also said that since I had the collar less than a year, they would send me a new collar strap, they also sent me shorter prongs, both free of charge. I have never had a problem with the remote or the electronic part of the collar. Customer service was extremely helpful and very pleasent every time I have had a question and it appeared that Customer Satisfaction was their number one goal. Have you tried to contact them which resulted in poor results? I do not want you to think I have a half of a brain but was the plug inserted correctly? I charge both the collar and the remote at the same time. I wonder if the battery in the remote could be bad, it is rechargeable but who knows for how long its actual life is. Hope this is helpful but do try to contact Customer Service @ Toll Free: 1-800-941-4200, this # is from the Pet Safe web site," contact us". Hope you will have satisfactory result. I always have. Good luck and I would not mind hearing if they would help. Thank you
493755
I had to reset my remote control with the help of Customer service on the phone. I suggest you call them. They were very nice to deal with
900437
I have two of these units and the remotes one both are starting to work less effectively, the buttons just seem tired and don't respond as quickly as they should. Looking around for a replacement, you can no longer buy a genuine remote but I did find this:http://remotes.com/store/harman_kardon/go_plus_play.htmlThe non-genuine replacement looks identical to the original but since I don't have one (yet), I can;t comment on how well they work.
713378
I'm sorry that I don't have an answer for you. I am having the same problem. I just moved and can't find my remote. If you find out where to get it I w like to know as well
1279377
My remote seems to work fine after this mysterious update. You right, nothing seems to have changed.
1878936
We haven't had it that long. I'll let you know :) We did NOT get a remote with it, which is a wicked pain in the butt.
1791753
Don't know about remote problems, but the unit I had locked up regularly and I had to unplug it for a minute or so and then plug it back in to reboot. Then it would usually work okay for a while. As soon as the warranty expired, it quit playing DVDs so I got a new one (different brand) that doesn't have so many problems.
1482319
I haven't had to replace my remote yet but I hope so. I would contact the company.
1266048
I would recommend contacting D-link. Since they manufacture the device they can possible send/sell you a spare remote. I ordered a spare Sanyo remote recently by calling the manufacture.
1137874
I just responded to the question and I should have read the other answers first. From them it is probably a safe bet that your problem is the logic board. I would start there and try the replacement yourself. Not knowing your background I don't know if you are comfortable with this or not but it is fairly easy. And as I said their customer service is very helpful. I did have to reprogram the remotes but that is a cinch. Customer service walked me thru adjusting the stops, they said this is needed about 50% of the time.
2142918
Sorry about that. I bought 2 remotes from Coby and they did not work. I tried to use Master remotes I had already and they did not work. I threw the TV out. It was a waste of my time. Coby did nothing!!! Don't buy a Coby anything!
767077
My experience with this remote was a horrible one.....It works for only a few months before the buttons started going bad. It's a nice remote as it has the back-light and all but that's all i can say about it. The remote that works for me and still does after a year of use is this one...http://www.amazon.com/gp/product/B003L6VJLE/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc;=1
1072921
I have no idea ,did ur remote go bad for the tv ? . Im sure what question u are asking ?
1841151
We've had our Harmony 676 for about 3 years. I replaced the batteries early in December and got the "replace batteries" message again before the end of the month. Maybe the batteries weren't very fresh. That's the fastest the remote has used batteries.MJH
1085123
I haven't had such a problem, but I have experienced sluggish or incorrect response to the button control which was solved with the remote use. If your buttons work & you have after purchase warrantee, I would suggest using the warrantee to repair. If buttons work but not the remote then question the remote performance. Sorry I'm not more help. I have, however, purchased 4 units for myself and others and had issues twice that had to be resolved thru warantee use. Good Luck!
258725
My remote still works. You should be able to operate it from the front panel. If not contact boss or try remotes.com.
1012705
How can you be sure that the remote is the malfunctioning part of the whole gadget? As I posted back on June 10, 2014, here: