22 I bought the goods, but there is no power plug, can you tell me how to deal with?
1662878
It is a special power cord and I do not think that it can be substituted. You will need to obtain it from the manufacture. Or return cooker to Amazon for complete replacement. dk
1662879
Hi Lilian, You should have had a power cord included in your fryer. This is standard, I would go back to who ever sold you the unit and explain that the cord was missing. If they do not mail you cord or compensate you in some way you should ask to return the item for a full refund with return shipping. If they are not willing to do this you should do a A-Z refund. I hope this helps. Best Regards, Joanne
1220485
you need to contact Kodak and tell them your power cord was not included in your order-they should ship it to you!
1333338
check your outlet to make sure other plugs work (cell phone, camera, etc.) If not, check with an electrician.
1747203
It should come with a standard power plug. If not, you may need to send it back. Mine works great.
1724801
Yes, a power cord was in the box when I opened mine. You should return it for a different one.
932661
You can't...my items came that way too. I had to send it back. I guess it's just defected...very aggravating to try and install a product that is missing a key component!
18809
Hi Selina,I would make sure you did not have a power surge in your home. Make sure the device is completely plugged into the socket. If there is a reset button on the power outlet then do a reset. Beyond that, I am really not sure. Contact the person who you purchased it from and request a new one.I hope this helps. Good Luck!
997896
Make sure the socket has power and that the cord is properly plugged in, try a another one if you have one, the size is pretty generic. But yes, either the unit is dead or it isn't getting power. In the off chance the bulbs have gone out you can see if it's charged by using the power meter.
1299367
Are you kidding?IF IT IS CORDED,PLUG IT IN!!!If it doesn't come on,Try the reset button!!!If it still doesn't come on then there is no power at the outlet!
627330
i wish i could help...my unit stopped working 3 weeks after purchase and has not worked for the past ~month. i will most likely throw it in the trash can. the manufacturer said they would send me a power adapter. i never recieved it. i am thinking twice about ordering anything from amazon as they appear to not care at all for their customers. it maybe time to revisit the brick and mortor stores. sorry for the venting. i wish could have helped
1647234
Dear buyer,Hope you well and thanks for your patient waiting. The power supply should be inside of the package. Do you see that ?Regards,Blue Twist Team
2082559
This isn't right. There should be a power cord and the charger. Contact the seller via amazon so you have a record of your request and explain that the power cord was not included. Wait for their response. They should ship you a new one, or a power cord. If that works, good. If not, contact amazon by phone. They will resolve the problem if the seller doesn't. They have excellent customer service.
27224
Go to the tropishade website and use their email customer service(same as sales). I had the same problem, but my tropilight umbrella was was shipped without the power supply. They sent a new charger to me at no charge. They may charge you something, but they seem pretty reasonable and were very fast in replying and sending me a new power supply. Good luck.
2008638
You need a power cord. It does not come with one but you can use thre regular powe cord.
2231736
My first thought would be to contact the manufacturer. If they say you can use a standard power cord, then buy it locally.
488974
I didnt get a power cable either! But you can use an old laptop charger (12v)
212045
When I receive mine, it did not have any other power adapter hardware inside it.... sorry.