I bought the lamp on Oct14 2014.Now its stop working . Does anybody knows about 180 days warranty? Please Help
1677069
According to Amazon's page on this item: " Please contact the seller directly for warranty information for this product. You may also be able to find warranty information on the manufacturer's website." Not much more to say.
1677070
Sorry, I haven't had any problem with the lamp from Glamps. I would contact company direct and if no satisfaction, Amazon will insist on the company doing what is advertised.I have had 3 of the projector lamps purchased directly from Epson for over $300 each. Claim was that they lasted 4,000 hours. Original one in projector lasted 600 hours, which Epson replaced. that one lasted 1,200 hours next ones never lasted more than 700 hours. The Glamps is already at 275 hours Making it very inexpensive for cost per hour. I just bought another one yesterday for backup to avoid any delay whenever the current one fails. Sorry, I haven't had any problem with the lamp from Glamps. I would contact company direct and if no satisfaction, Amazon will insist on the company doing what is advertised.I have had 3 of the projector lamps purchased directly from Epson for over $300 each. Claim was that they lasted 4,000 hours. Original one in projector lasted 600 hours, which Epson replaced. that one lasted 1,200 hours next ones never lasted more than 700 hours. The Glamps is already at 275 hours Making it very inexpensive for cost per hour. I just bought another one yesterday for backup to avoid any delay... » Read More Sorry, I haven't had any problem with the lamp from Glamps. I would contact company direct and if no satisfaction, Amazon will insist on the company doing what is advertised.I have had 3 of the projector lamps purchased directly from Epson for over $300 each. Claim was that they lasted 4,000 hours. Original one in projector lasted 600 hours, which Epson replaced. that one lasted 1,200 hours next ones never lasted more than 700 hours. The Glamps is already at 275 hours Making it very inexpensive for cost per hour. I just bought another one yesterday for backup to avoid any delay whenever the current one fails. « Show Less
1677071
According to Amazon's page on this item: " Please contact the seller directly for warranty information for this product. You may also be able to find warranty information on the manufacturer's website."Not much more to say.
947976
If your talking about your Original Epson lamp ( 2yr warranty ) you need to call their customer service . If its the Genie lamp good luck guess Amazon would handle that .
947975
Hi, I received a refund through amazon because the lamp I purchased didn't work from the minute I installed it. Because I had travelled with the lamp the return was no longer an option therefore amazon refunded me in 50% of the cost of the lamp. I hope this is helpful.
869830
Of course like most manufacturers they have made the pins on the lamp special or propieitary. My lamp went out within two months and the three year warranty on the lamp worked out just fine. They shipped me a new one for free. I think the replacement from them is like (don't hold me to this) $16. Hope this helps. BTW, love the quiet power of the fan!
1280457
There is no warranty. It doesn't even last that long. The lamp blew already.
666596
Don't know, cost of the lamp was so reasonable did not consider the warranty
904761
This comes with a 1 year warranty. My button on the lamp stopprd working and i contacted melody and the sent me a new one once I returned the old one.
1274181
I bought two lamps. One is still working perfectly. The other one was also working just fine until about a month ago and it blew out as well. Still waiting to hear about any resolution to the issue.
194902
Take a look in the back and see if the lamp is still working. If it's not it's supposedly easily replaceable.Have you had the concave screen problem I've had?
989876
Dear Terri, For this situation, you just need to contact us by support@taotronics.com with your order ID, we will arrange you to return and then replace a new lamp for you after the return. Best regards, Sunvalleytek
583401
Yes, the lamp needs to be replaced due to a limited lifespan. It is included in the 1 year parts & labor warranty. However, I wasn't anticipating having to replace it after just 6 months. The owner's manual shows how the customer can replace it themselves. They run around $150. Samsung Customer Service states they are dispatching a Home TV Repair service to replace our lamp under Warranty.
459278
Actually my experience with this lamp was awful. The bulb as far as I remember about 4 months but that is not the problem. The lamp stopped working. Just like that. Good looking lamp but that is all.
602751
I don't remember. It seems like it should have lasted at least 2 years.It turns out our first replacement likely failed because the lamp COOLING FAN failed.Since the cooling fan is fixed, we have only tried the more expensive 2014 replacement lamp, and have not re-tested the previous two $50 lamps.INFo: "4 blinks" of the red LED means that the FANS need replacement.There are supposed to be 4, but we only found 2 and replaced the 4 inch fan only.
723352
My guess is that the warranty is only for workmanship and not length of service. Just my guess .. I am very happy with the lamps, am using several of them.
10075
Well, the company you bought it from may have sent you bad lamps. You also may have it installed wrong and that is why it wont work. The lamp must be installed properly and the screws from the housing fully tightened into the back of the TV before it will work. A lamp normally lasts me at 2 years but the last company I bought from it only lasted 4 months and I sent the bad lamp back and even though they said there was a year warranty on the original lamp I bought they told me that year year warranty is only good for one replacement lamp in that period. I will never order from them again.
989875
Dear Terri,For this situation, you just need to contact us by support@taotronics.com with your order ID, we will arrange you to return and then replace a new lamp for you after the return.Best regards,Sunvalleytek
1441976
The first on I received did that also. The company saw my review on Amazon and replaced the lamp. The second one has been working fine. I really like this lamp but I don't know what is up with the quality control at the company.