Printer is plugged in w/green light on transformer box, but why will the printer not turn on?
1668323
Beth - There is power on button lower left on the control box. Is a circle with line coming down from the top. Try that and advise.
1105892
mine does not have a green light, just the red one, I assume you are talking about the board... I would verify that you have 12 VDC and ground to the board, if so, hold the button down on the board, if the light does not come on or start blinking I would suggest getting it replaced under warranty if that is an option..
1695166
The printer comes with a small power transformer. Mine had at the time I bought it (some years ago) came with a small USB printer cable. It didn't need any special drivers to install it. There was additional software supplied with the printer, ie a cd that had on it DYMO's postage program and a labeling prgram. I tried to use both and found them to be cumbersome and clunky. I never could get an account at "Endica" (Dymo's postage site) to work right and ended up using "Stamps.com" which I have used for over 5 years.
330160
I checked the box mine came in, and the bottom and back of the printer, and found no indication of line voltage specs. My on-screen manual says "AC 120-240 V, 50/60Hz"
1590987
Without seeing the connection on the printer itself, I really can't say one way or the other. Take a look at the connection on the printer that connects to the power supply, as long as the connection is the same and if the rating for the power supply is what is suggested then you should be fine.
1766385
I has the same issue. I unplugged it & after it was replugged in it stopped. But every once in a while the yellow light starts blinking again. So far it has not effected the printer's ability to work well. Hope that helps.
1590986
Without seeing the connection on the printer itself, I really can't say one way or the other.Take a look at the connection on the printer that connects to the power supply, as longas the connection is the same and if the rating for the power supply is what is suggestedthen you should be fine.
2001559
Check the a/c unit, when the cables get bent or crimped, items tend not to turn on or off. If you can, flex the cable while plugged in, find the 'sweet spot' and tape a Popsicle stick to the cable (or anything else that keeps it in the correct position to work. IF the pwer supply is dead, read the back and see what amp/volts it has and use a substitute that matches. Worst case scenario search on amazon for a new charger. If there are none, let me know what the volts/amps are and I will list the one I removed from my printer and list it, if I still have it. I have 2 medium sized tubs of just power supplies from stuff that died. : )
437821
If any cartridge is empty, the printer will no work. I always have cartridges on hand, but you should get a warning that one is running low
1118183
Have you tried unplugging the unit for a few minutes and let it reset when turned back on? Try cleaning the contact points on the cartridge and the printer with a touch of alcohol on a q-tip, let it dry before putting it back in the unit.
1943099
Sorry I can't help you. I never got the printer to work at all so returned it.
1650505
I have this same problem. Do I need to replace the main circuit board or the display board. I can get all readings, just no lighted buttons such as power, generating etc.
762861
Mr. Anderson, Thank you for your respond, I haven't connect my laptop through the printer. I try the "activity monitor" you mentioned. I appreciate your reply.
1766382
Maybe you can find an answer from the manual you can download. I bought one of these printers and had to return it and purchase another one that works properly. Sorry I can't be more helpful.
636122
Sounds like you have a bad fuser unit. The maint. kit may fix this, however the one I ordered lasted less than a year. I just tossed out our old 8150N and replaced it with an HP M603. We love the new printer! I wish we did this sooner.
713342
There is a plate on the back of the printer that needs to come off and then you can attach the battery to it . the power cord charges the battery when it is attached to the printer
1078208
Hello Elise, this usually means that the USB cable is plugged in, but the power cord is not. Once that is confirmed you will also need to make sure that the printer is loaded with receipt paper and the cover is closed.