suddenly my head phones will not come in tune, all i hear is static. I have tried to play around with tuning but not working. Also, we have direct TV. If i try to watch a movie through the internet or a dvd i cannot hear anything. does anyone have any suggestions. I thought about contacting the manufacturer directly suddenly my head phones will not come in tune, all i hear is static. I have tried to play around with tuning but not working. Also, we have direct TV. If i try to watch a movie through the internet... » Read More suddenly my head phones will not come in tune, all i hear is static. I have tried to play around with tuning but not working. Also, we have direct TV. If i try to watch a movie through the internet or a dvd i cannot hear anything. does anyone have any suggestions. I thought about contacting the manufacturer directly « Show Less
1656849
When that has happened to me, I put the headphone back on the charger overnight, and it seemed to correct itself.
1656850
After several years of use our headphones did develop static, but I ordered a replacement headset (without the charger), and the replacement works just fine. You might want to contact the manufacturer.
1448821
Ordinarily Sennheiser products are the bar that similarly priced products are measured by. This one product, in my opinion, is simply a dud. My set would not give consistent sound, much less quality, to a cable reception television less that twelve feet away. DVD reception is just as bad. My set is back in the box collecting dust. Good luck with the manufacturer.
916602
Is it hooked into a receiver or directly to the TV? If it is the receiver try bypassing it and hooking it directly to the television. If not, try a different television. I have found this happens if the tuner in the receiver or television is of poor quality.
779522
Hi. I am not sure what parts are you missing or parts that need replacement. I would say if the product still under warranty you probably have to contact the manufacturer and I am pretty sure they would tell you what to do. I hope my answer helped you in any way. Thanks and good luck getting your headphones and Radio fixed.
2284705
Lucy,I found the source of my hum. I have Direct TV HD. I found that going into the menu settings/Audio/Sound Effects and turning that option off, I was able to rid myself of the annoying hum. The option has something to do with keeping the audio settings from channel to channel, while it is changing you hear dead air except for the hum. Nice and quit now. Love this receiver!Larry
979990
I Have had my phone for several months now, and various friends and family have also purchased one and use them a lot and we have had no issues. Maybe it is your phone. Try using some ear buds in the phones jack... if they don't work perhaps it is your phone. If they work than maybe you need to have the company replace your headset. Hope that helps.
188115
I have that same issue, I thought at first it was coming from the show I was watching but that wasn't the case. I'm debating on returning it for a replacement. The static can be quite annoying at times...
404137
My experience is very different. Maybe my pair is defective but I could barely hear any music over the mower. I was hoping to listen to audio pod casts while mowing but after turning on the mower, I quickly realized that was completely out of the question. The headphones seem to limit outside noise pretty well and turned up I could hear every blade of grass as I walked across the lawn. However, it didn't let me increase the volume of my music independent of the outside mower noise. Volume increases from my Galaxy Not3 3 was ignored. One volume adjustment wheel on the headphones and it reproduced all the outside noise and my music at the same volume. i don't understand how the others had a good result. My experience is very different. Maybe my pair is defective but I could barely hear any music over the mower. I was hoping to listen to audio pod casts while mowing but after turning on the mower, I quickly realized that was completely out of the question. The headphones seem to limit outside noise pretty well and turned up I could hear every blade of grass as I walked across the lawn. However, it didn't let me increase the volume of my music independent of the outside mower noise. Volume increases from my Galaxy Not3 3 was ignored. One volume adjustment wheel on the headphones and it... » Read More My experience is very different. Maybe my pair is defective but I could barely hear any music over the mower. I was hoping to listen to audio pod casts while mowing but after turning on the mower, I quickly realized that was completely out of the question. The headphones seem to limit outside noise pretty well and turned up I could hear every blade of grass as I walked across the lawn. However, it didn't let me increase the volume of my music independent of the outside mower noise. Volume increases from my Galaxy Not3 3 was ignored. One volume adjustment wheel on the headphones and it reproduced all the outside noise and my music at the same volume. i don't understand how the others had a good result. « Show Less
1450055
I know exactly what you're talking about and that happens to mine as well from time to time. You probably can't work the volume on the tv either while it's happening too, right? Usually, what I would do is unplug it for the night and the next day when I wanted to watch it, I would plug it back in and the lower right corner glitch would go away. I will say that is my biggest gripe with the tv, but it's just a glitch and unplugging it always worked for me in the past. Hope this helps!
1377430
Do you hear static only and no sound from the tv? or a combination when watching a tv show. Some TV's the sound has to be turned off and listen only thru the sound bar or you may hear an echo. Make sure your red /white cables are not damaged. I have no problems with my sound bar of this kind.
967052
Hello Janell: I had problems with the same situation. I unplugged the unit several times before I finally got a signal to the headphones. After that if your distance from the unit was over approx. 10ft I lost the signal and had to repeat the procedure above. My best advice is to simply buy a better wireless headphone set. I spent 11.00 hoping for something that I didn't get;and I know better. You get what you pay for. Sorry I couldn't be more help.
1327473
To Be honest, I have had problems with the TV ears. They only work half the time. I don't know why. When they work, they are fantastic.It just seems to be intermittent. It may be a problem with the connection we have. I just don't know.
2098028
Hello I am from Pyle and no it should ok have this static when playing music Please contact support from the Pyle website to send it back for being replaced.
1458250
If the device you're playing it I is close to other electronic that could happen, or if you're charging it. Happens with most devices. But if it's not playing music and making static noises a wire could be broken. But without seeing the problem myself I don't know what's up with with it. Maybe if you could record a YouTube video And respond again?
1978177
If you have connected tv, receiver, speakers properly, and initialized receiver and did the tone test and everything worked. Then make you chose thru your receiver to direct input signal from tv in receiver choose this setting HD-D.C.S i think this will take care of sound problem.
1758567
You know this system has been a pretty big pain for me. Sometimes it will work and then it just wont depending on what I have it hooked up to (TV, computer, etc.) I havent had that problem but I do know that you can go into the system through the TV and adjust the volume levels. You can also do a test to check all the speaker levels. Also try pressing "optical" on the remote.
801469
send the headphones back with the bill, ahd get a replacement pair. trying to get a knob is a lost cause, because the way the headphones are made by the mfg.
729268
if you are on cable or satellite, be sure the headphone transmitter is hooked up to the cable box or satellite receiver and not into your TV. Hopefully this will help.