Brand new shredded first full basket, emptied it, 1/3 through second basket the motor won't start. Tried unplug/reverse. What should I do?
1674127
The same thing happened to me.. It was really upsetting. I unplugged it then very carefully took tweezers and cleaned out any shreds from the teeth. Then I took my pastry brush and spread some canola oil on the teeth. Please understand that this is against the instructions, but other shredders recommend oiling periodically. You can buy the expensive shredder oil, or just use canola. After about an hour I tried it again and it was fine. Since then I always let it stop and rest for a while, that seems to have prevented the thermal protection shutdown. Good luck with yours.
1674128
I'm not really sure I bought this shredder for someone else. So far he hasn't had any problems but make sure the blades aren't clogged up with anything or it might just be defective. Hope this helps!
1674129
In my experience, it gets "tired" and needs to rest for a few minutes. After that it should continue to work again.
1674130
Had similar issue but I found if you kept it on AUTO all the the time issue never occurred again ..
566810
First try a tiny bit of oil or WD-40.If it's somehow welded shut or won't move at all, return it for a new one.It's supposed to open a few inches, as in the picture, not all the way.
1448889
I had the same problem. What I did was unscrew the motor from the base and and use compressed air to clean the motor. Sometimes a piece of lead would get stuck inside the motor mechanism.
243709
I had the same thing happen. I ended up plugging it in to a different outlet and then it worked just fine, but I did have to set the vacuuming schedule back up. Originally I thought it was the outlet, but had it checked out and it was working fine. Italy be worth a try for you.
1832195
Same problem I had with my first one. If you call Dyson, they will have someone walk you through taking it all apart and cleaning it etc. I had already done this so I knew that wasn't the problem, but I did it again anyway. Still wasn't working. I finally returned it and got a new one. My new one actually stops occasionally too, but not like the old one. I'm not sure if you can still return it for a new one or not, but I would if you are able. Good luck.
494340
Have had no problems with the two I bought. Was the previous motor 6v or 12v ? Is battery fully charged ? And does spinner spin free by hand? I did have a controlled box go bad that did the same thing wasn't letting enough power through .
123571
We have had ours for almost a year now. A few weeks ago ERR showed up on the LCD screen with the low battery light flashing. We changed the batteries and it worked for a few days and then ERR again. We use smaller pellet food and thought maybe it was jammed. We took it apart and air dusted the crumbs. It worked for 2 days and then ERR again. The motor has died as far as we can tell. Maybe something has gotten shaken loose or food bits have interrupted a connection. Try cleaning it out with canned air, gears, battery terminals, and wire connections. Helped for a bit for us.
1247235
is it still under warranty? did you send in the registration postcard? contact the company. if it's relatively new, i'm sure amazon will help with a replacement dryer.
2249137
I know I am late with this but was not around my comp. I don't know if you accualy checked the voltage at the motor but if the motor is a few years old they will cease up and you can use wd-40 to free it. If it is free and the key is on when testing then u have a problem.
1926241
i'm mechanically inclined so i'd tear it apart and find the problem area. start at the back of the unit and follow the owners manual breakdown of parts (schematic).
213633
Sorry if this sounds too basic but if you dont depress the silver button first then the levers wont go up enough to start the machine also check the circuit breaker in your homes panel. If its not either of those, I would return it. Mine runs great!
1735888
try putting a paperclip into the small hole in the back. this will reset the unit and it should be good as new
1851878
I think I solved it. Once you clean it as the manual says you need to reset the system. With it plugged in but NOT turned on, put a paperclip or something in the reset button and press the (I think) Timer button. Should work then. The reset procedure I just described is in the manual right after the cleaning instructions.Thats funny V. Montez, I did the same thing - put it away for a cpl months and finally decided to tackle that damn blinking red light. Its all working well now!
904347
Sounds like something is hooked up backwards. No problem with that here while it was running, mine died after 2 months of use, motor burned up.
1784976
Sounds like the gears are bad ....or the motor has a short. Switch pasta machines and see if there is still sparks.
1534086
Sounds like the motor burnt out due to the faulty bearing under the blender blades.It will be an on going issue. I agree with M. Sloan.
1520665
Same problems here fat boy tools sold refurbished ones as new. As I was informed by makkita when I sent it out for repair. Got it back and same day it broke. Switched to ridgid no problems.