Anyone else getting the "Eco" error? The device thinks the lid is unlocked when it isn't. I am not able to cook rice anymore with this expensive device.
1682605
It has not happened to us. Maybe the computer chip is defective. Contact Cuckoo. It is possible to unplug the cooker and wait 10 seconds then plug in and restart. If that does not work then contact cuckoo.
298323
I'm currently having the same issue. I bought a hand held gas detector & discovered that my new stove has a slight leak from one of the rings! I am waiting on a part from the stove manufacturer to be available (by next week) and will see if it changes the situation! I will recalibrate as directed by the supplier of the hood and will follow up here when I feel either all is okay or status quo!
2165739
I had similar issues. I stopped using as it had lots of trouble. I love the concept, but the product needs help.
1109712
I do not know where you can get a new rice basket for the cooker.I only use a wooden spoon so I don't scratch the basket.Have you try contacting Sanyo .
386487
The item died within 2 months of me purchasing it. It would be best to contact the supplier with the info on your rice cooker and let the company tell you if it's the correct model or not. It wasn't for me, but it was my fault for not contacting the supplier for more information first.
966206
I wish I could help, but I trashed mine after about a year of the thing not working except intermittently. Try snapping the lid out and snapping it in again. Also, make sure your disposable lid is firmly in place. Good luck.
597439
I had not used the rice cooker yet so I tried it last night. I put in 2 cups rice and 3 cups water, hit the rice cook button and machine set itself for six minutes. I let it do it's thing. With the pressure cooker, timer starts once temp is reached. Rice cooker timer never started. In an hour I had 1 big solid hockey rice puck. Not recommended for rice. I love the pressure cooker. The slow cook is not near as good as a crock pot
238738
Hate to say it, but I'm having the same experience. I'm definitely following the instructions correctly (correct measure, filling to the right line, fluffing, etc.), but my brown rice (all we use) is coming out mushy every time. I've tried a few varieties with the same results.Anyone have any ideas?
292223
I just sent it on 30 min (timed cook). I will try it with the white rice setting.
750640
Probably not a useful answer ... but maybe check with an authorized Krups repair location: http://www.krupsusa.com/repairs. But it's liable to cost almost as much as a new one and won't have a good warranty. Or maybe see about replacing the electronics yourself, if you're handy: http://www.ereplacementparts.com/krups-rk7009507d-rice-cooker-rice-cooker-parts-c-144838_145181_145206.html. Seems that "electronic board" is only $17 though there is risk that will not fix it...
1933005
No success so far. I have same problem with rice cookers. I positively will not buy non-stick, still looking for alternatives. Peter
2067663
Make sure you have the appropriate amount of water per type of food you are cooking. If that doesn't help cal them:) They have great customer service I would call them and they will probably send a replacement!
597436
Christina, one of your problems was that you should add two cups of water for every cup of rice. I've made rice in both the high pressure mode and the rice cooker mode and both work great. Brown rice does take longer to cook than white rice. Be brave Christina. try again. I prefer using the high pressure mode, I feel it does a better job. Refer to the manual's directions for making rice in the high pressure mode.
2137291
It sounds like a defective cooker. Apparently the temperature sensor inside the unit does not know what is going on.I would try contacting the manufacturer.
1687941
i love my wolfgang puck rice cooker thou i have never cooked rice in it i have cooked everything else and get it everywhere because the lid locks you are going to have to take it ou t of my dead cold hands before i give it up
441121
It was likely overloading the motor, I love my Kitchen Aid mixer but I have been beyond disappointed in the food processor. I tried to make peanut butter and it couldn't hack it the motor kept stopping. I had a cheapy $40 food processor before this one and it was better than this. Good luck, have you had any luck trying to slice veggies without them all getting stuck up in the lid?
614122
The literature only has instructions on cooking rice. The box mentions cooking soup but nothing in the instructions. I think you'll have to go to a multi-use cooker.