Silence button at the side of phone doesn't work with this (my third) Lifeproof case, what can I do?
1682384
I found that it had more to do with how I inserted the phone into the case, and which direction my toggle switch was. Try pulling the phone out and switching the direction (silent or loud) and reinserting. Good luck!
1682385
Have you tried pushing in while pushing forward? Remember the case is the opposite of the phone to silence it
1682386
I had that issue myself and made sure it (the phone switch) was in the "on" position before installation. Seems to have corrected my problem.
617254
Sorry my previous answer was incorrect. It will only mute will holding the button
691246
Thanks for the reply. I ended up putting a small adhesive form pad on the button to make it easier to press. That seems to be working.
2160416
Mine does the same thing. I found that it is easiest to insert the buttons first (so the top with the power button, and then the side with the volume buttons). I don't think it I supposed to come off on a regular basis, but I take mine off every couple of weeks in order to clean out the dust that works its way in.
1399531
Hmmmm.. I'm not sure why that is happening. Sounds like an issue with the iPad and not the case. The materials do not make contact with the power buttons. I hope it gets fixed.
1970933
Mine covers the home button. Sounds like you definately ended up with a wrong or defected case.
906498
by your description it sounds like you have somehow hit the "mute" feature...check owners manual to see how to un-mute the phone..
1676745
Andrew, mine was so tight it shut the phone down, by keeping the on / off button pressed. I actually worried about damaging my new phone, trying to get it out, after I wedged it in there. I sent it back.
1162916
With due respect the other two comments are wrong. Press volume up and volume down at the same time to mute or unmute. Directions are in the manual on page 9 and it works on mine.
635246
I had a problem with my case fitting! It squishes either my volume button, causing me not to be able to turn up or down the volume, or my power button, causing it to constantly cut on and off!
257897
I have a lifeproof case as well, & sadly the magnet doesn't work though the case. I put the magnet on the outside of the case since I don't like using the smart clip; even though it works just fine & doesn't affect the case.
1450471
Yes it's unfortunately a known issue. I modified mine by clipping the thin piece of black plastic just above the power button completely away. Removing this piece of plastic does not seem to affect the integrity or function of the case as mine works great now.
1301565
I have no idea why. The volume control & on/off buttons are on the left side. If it's not working properly there is definetly something wrong with it.
1380836
Yes, it does cover the silence but so what I did was turned it on from settings so I can access the silence button from the touch screen. Go to Settings, General , accessibility then assistive touch and push it on instead of off. From there, I was able to turn use my silence button
606821
Remove it by wedging a credit card on the righ side corner, between the phone and case. Make sure you're not damaging the volume buttons on the left, also be gentle when attempting since the case is fragile.
108858
Volume button is covered under binding while case is closed. Didn't notice before because I bought the Gear watch with my phone where I can control my phone from my wrist.
452464
Hi Mary. I just submitted an update of my review. Not one week after I first wrote it, the darn cord stopped working! I don't have a Lifeproof case, so I couldn't answer your actual question.