I have a Zojirushi and after 6 month it stopped working. It seems to be an electrical problem because when it is plugged in the warm light does not come on and it does not cook. I contacted the company and they told me I had to sent it in for repair....
1681516
cooking element relay is not engaging, cooker has two modes. cooking and warming modes.
2024913
It happened to me after two years. I called the manufacturer and was told that means it is done for, dead. Still I like it better than any heating pad I have had, and despite that, and the unlit dial, I. Might purchase one again.
493931
You are lucky ... mine lasted less than six months. Apparently the fuse needed replacing but I would have to send the whole thing back to the factory. I decided the $170 was a sunk cost and just threw it out. Never liked the fact that it had no on-off button nor temperature control nor removable liner, making it very difficult to lift and move. I now use a crock pot and it has all those things and only cost $20.00
2066900
I used mine twice. On the second use it died. I can't get it to work at all. I put some almonds in with the white rice. About a small handful. My husband took it apart and cleaned it but it still won't work. And yes, we pushed the breaker button on the bottom.
1657629
I would love to buy anyone's that has stopped working somehow. I've bought 2 and my lights keep going out. I'm looking to cannibalize another to get my lights working again. I NEED my lights to work. It seems so simple inside, seems like a repair person could fix it easy enough. I could fix mine but I don't feel like learning to solder.
1274651
I would guess it is an electronic problem. I would ask for a new one if relatively new, or it could be just a buildup of particles from cooking, etc.. Contact Kidde.
1156272
Yes! We've only had our Mini Zoji for about a month but all of our initial breads came out with dark, almost burnt, thick crusts. Using the light crust setting only helped a little. I read on the Zojirushi web site that they recommend either using milk in place of water or reducing the flour amount by 2 Tbls. I haven't tried these options yet. What has worked for us is to check the bread's temperature with an instant read thermometer and stop the baking when the temp gets to about 195 deg F. This has consistently shortened the cooking time by 8-9 minutes but is producing very nice loaves. So now we just set our own timer to 8 minutes less than what the Mini Zoji is showing. Not a very elegant solution but it works.
243149
...I think so...regardless, don't buy this product. It cooks unevenly. It is a shockingly poor product, as we had a Zojirushi product for 20 years that cooked rice properly; it finally wore out.
147366
Have you contacted the company? I am trying to figure out what do so with mine -- bought it in dec, it died a month later. Horrible product!
1006077
Hi Eric: Mine is about the same age as yours and is still working although I don't use it very much. I have another one of a different brand and had a few problems caused by flour contaminating the circuit board. After some "treatment" it now works. Try that with the C
921712
I also had this happen after months of use and thought I'd just used it to death. I came back to buy another one and tried this and it is working perfectly again! Just unplug everything. I let it sit for about 15 minutes (plugging it back in immediately did not work) and then plugged in the pad, and plugged the pad into the wall. No more blinking light, it turned right on and started heating up right away. Thanks for this tip! Hopefully it can help someone else, too!
2021865
I use mine almost every day since I bought it in February of 2013. I love it, mine has not chipped or peeled. I wash the pan by hand, with mild gentle soap, never in the dishwasher. Is yours still under warranty? If it is, I would call the Zojirushi Company. Explain to them what happened and ask for a replacement pan. Good Luck! Hope this helps. Thanks!
904586
happened to me too...i contacted the seller and they told me that it usually shuts down if it over-heats and should work after some time...but that never happened to mine so i returned it and got a refund...
2193045
Same here. Purchased (for $180) in 2009. It's been in storage for 2 years. Used it to make soup today. It worked fine at first. Then we heard a loud clicking noise coming from the kitchen. The display was flashing and it wouldn't respond to any buttons. Unplugged/replugged with same result. It's not been used more than 10 times at most. Someone posted a video on YouTube of this device with this problem. Lots of commenters with same issue.
316084
I don't know. That kind of technical question might be best answered by Zojirushi. If I had the same question I think I would go to zojirushi.com, click on the support tab at the top, then select customer support, ask them. I am sure they will have the answer to your answer.
493930
You are lucky ... mine lasted less than six months. Apparently the fuse needed replacing but I would have to send the whole thing back to the factory.I decided the $170 was a sunk cost and just threw it out. Never liked the fact that it had no on-off button nor temperature control nor removable liner, making it very difficult to lift and move. I now use a crock pot and it has all those things and only cost $20.00
123571
We have had ours for almost a year now. A few weeks ago ERR showed up on the LCD screen with the low battery light flashing. We changed the batteries and it worked for a few days and then ERR again. We use smaller pellet food and thought maybe it was jammed. We took it apart and air dusted the crumbs. It worked for 2 days and then ERR again. The motor has died as far as we can tell. Maybe something has gotten shaken loose or food bits have interrupted a connection. Try cleaning it out with canned air, gears, battery terminals, and wire connections. Helped for a bit for us.