mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even though i did put it on highest level.is mine defected or is it just the way it is?to describe my highest vapor:vapor goes down right after it comes out of the mouth(penguin) mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even... » Read More mine doesnt have strong vapor. is it the way it is or defected? i just got mine shipped and its working fine except for the part my vapor isnt strong like the video posted up there even though i did put it on highest level.is mine defected or is it just the way it is?to describe my highest vapor:vapor goes down right after it comes out of the mouth(penguin) « Show Less
122077
I have the elephant model and, after two weeks of use, it stopped coming out strong. I'm very disappointed; we got this because our 3 month-old was sick (and still is9 and the doctor recommended a cool mist humidifier.
122078
I have an elephant model and it is about two weeks old. It suddenly is not putting out vapor. It sounds the same but no vapor. What do I do now?
122079
I have the same prolem too. I think its the design of the penguin mouth. It is not tilted upwards enough.
122080
I got the same problem, my one is elephant model. no vapor come out suddenly after two weeks of use, so disappointed and dunno how to fit it!!!!!!
122081
My elephant too. I contacted the company. They said if you have the reciept, to email them and they will send you an email response with shipping address, etc. and they will send a replacement part. You likely need an entirely new base/body of the elephant. You will need to clip the wire and send it in with the reciept (less than 1yr so it is under warranty). Or, if you don't want to do all that, they told me I could return it to the store to return or exchange it. I think a trip tp the store sounds best.
1205967
I too, saw the "E2" warning. I unplugged it and cleaned it, to try again. Well, that's when it happened!! Unplug it, carefully place it back in the box, and send it back! Mine got so hot, it almost melted the counter top. (it did melt part of the smoker!) Send it back! Take no chances.
1647351
same here- tried cleaning it, no luck- when I first turn it on a lot of mist comes out and then hardly any, then puffs, then nothingedit- just poured out a lot of the water out of the cup and it works beautifully again! I think it requires a lot less water in the cup than you might think...I misplaced the measuring cup that came with mine. Although if yours doesn't mist at all that's probably not the problem....edit again- it ran out of water before the cycle was done...so that doesn't seem right to me either
1884134
The diffuser works wonderful. I love mine. The vapor does come out through the top but I don't believe it pumps air into the vase. Not sure about that. It works wonderful during cold, warm, hot weather. Just to make sure this is clear this isn't a nebulizer is a diffuser.
927785
the same thing happened to mine....and it is sitting in a box because I hate to throw it out.....mine was an open box item.....however, I have invested so much money on the pods that I have to replace it.
238001
the one we got, has some problems too. all these tanks seem to have different issues. You might want to send it back if you can for a refund.
2134759
No. It isn't a vaporizer or humidifyer. It doesn't heat up or steam. Air comes out. You cant see it but you should be able to feel a light cool breeze coming out of the vents.
736217
I've found that it only makes this sound when the water vapor is being released. You'll notice if you select an intermittent setting, it only makes the trickling sound when the vapor comes out.
1688420
Has yours broken? I was just thinking about ordering one. It appears that they have heating element issues with the old one. Maybe I will wait to see if someone orders it for Christmas and posts responses. Let me know what you think of yours.
2089740
You should be able to see the vapor. I agree with the other comment about contacting Amazon about a defective product.
1280475
Mine does not smoke like that. There is something wrong with yours and you ought to return it. My opinion.
1391170
Do you hear the motor speed drop as well? And are you running the hot air rework at the same time. It did it to me the other night I had the iron, rework wand, and the smoke absorber on all at the same time. And when the heating element kicked in my air would drop. Then come back when the iron turned off, then start again when the iron needed to heat. Did you remove the red plug from the bottom? And if that fails crack it open and see if any lines are loose, or cracked. If all else fails write me back and I'll help ya more if I can.-patrick
1042420
Ours wouldn't work at first either. No blue light, no smoke. I had to remove the saddle, change the foam cartridge and drain out the excess water. Once I did that, and it was reassembled, it started to work. It's definitely a pretty cool toy. We would have kept it anyway, but my son was very excited about the blue smoke feature so I'm glad I was able to get it working for him.
329160
I have had a the same thing happen, only mine didn't happen until several months after use. I'm not sure if this is the right thing to do, but I just "pop" it down with my hand kind of hard and it starts. As Scott said, it started doing that after I didn't get it sealed and it leaked. So I am guessing that there is just some "gunk" in there causing it to stick. If you wouldn't mind, please post what you find out from customer service. I am still able to use mine, but it continues to stick occasionally.
1327586
Mine stopped working on my second time ever using it. I looked through these comments and I didn't have vinegar or straws etc on hand. I ended up emptying out an eye drop bottle, sticking that into the supply tube and squeezed it a few times. It worked great after that. So basically anything that is small that blows air should fix the problem, although it's kind of sad that you have to do this on the second time using it.
50483
Sounds like it is broken. Send it back. You should at least see steam. It got the bottles to hot for me and I don't have time for that with a crying baby. Send it back.
1142174
Suprised it was damaged!! Mine was packed like a very well! As for the temp? I had that problem yesterday. Smoked a pork roast. Fired up just fine and was running too hot 250! Had both burners on low and both dampers open all the way. So, I turned the valve back on the propane tank. Next think I know the temp is at 150 and when I turn it up the temp will not increase. I shut everything down. Opened the valve on the propane tank all the way and restarted it. Worked fine after that. The propane regulators are very cheap now days and seem to have some issues. I have only used it 3 times and here are some suggestions. Keep what you are smoking if it is a small amount at the same level as the temp gauge. Only use 1 burner at a time. Why? When the 1st one burns out of wood chips you start the other. Then you can change out the chips and it is not hot. Wrap the pans in tin foil! They stay nice and it is an easy clean up when you are done. I am also looking into getting a very thin fire proof seal for the door. It is metal against metal and leaks some smoke. May not be worth the cost but a thought. Also..Make sure you burn it off!! Do it slow and work the vents and the doors as it heats up! They will stick! Hope this helps! Going to do a big turkey this weekend?! Yikes!!!