is this brand new and does it have a full i year warranty with HP?
1686410
As far as I know, it is brand new (refurbished in the factory), but it does not have the full warranty. I got one in July and it`s working perfectly. I have other experiences with refurbished equipment and never had any problem. Maybe it`s interesting to contract a third-party warranty just as an addiitonal protection.
1686411
Hello Andrea,Yes, the product is brand new and comes with a full 1 year warranty.Hope this helps.
443244
Yes it has a 1 year warranty and is brand new. It is a very nice PC, I also purchased the Squaretrade 3 year warranty just in case, but I am very pleased with my PC's performance, very good deal on a great laptop!
1669451
According to the manufacturer's product page it comes with only a 90 day limited warranty.http://h10010.www1.hp.com/wwpc/us/en/sm/WF06c/A10-51210-64188-347705-64188-30038-30039-5125772.html?dnr=1&jumpid;=reg_r1002_usen_c-001_title_r0001
1788445
According to the HP website: http://www.shopping.hp.com/en_US/home-office/-/products/Desktops/HP-Pavilion/H3Y77AAThis is what it says:Warranty* 1-year limited hardware warranty and 1 year software support; 24x7 technical assistance available online or toll-free by phone; lifetime use of HP Support Assistant
1855715
I don't know because I only got to use it once when loading it. The next day it didn't work. I had to call HP to find out how to get my information off the hard drive before returning it. If you have not already bought the computer, don't.
2106091
I didn't order a brand new one, I got it refurbished, so no there was not a warranty. Everything was exactly as the seller said it would be, so I believe that if they tell you it will be brand new with a warranty they will hold to it. However I cannot speak for the people who reviewed negatively.
439262
Yes they are new, I have purchased HP920xl several times. I have also purchased the refills, believe they are labeled refurbished. I hope this helps.
1237515
According to HP this model comes with a 1 year next business day on-site limited warranty. Since this is a new unit and not refurbished I see no reason why HP wouldn't fully honor that even if you're buying it online as opposed to through Staples or some other physical retailer.
985524
I know it is hind sight but you had a year warranty on the laptop. Since you have opened the machine that could be waived, now. I sounds like a power or motherboard issue. Definitely go to www.HP.com/support and get the HP tech support phone number. You might try 1-800-474-6836
2056330
The other answers are good approaches. But don't bother with the HP Helpdesk--the warranty has expired on this printer. Also run the head cleaning option under "printer maintenance."
333736
Mine came with 8.1 pre-installed. There was minimal updating required. I believe this is because 8.1 has been out for a while now (long enough for HP to update its pre-installed software).
1308013
Mine was brand new with a warranty...which you will need because it is one buggy machine.
2125541
Not at all! I've owned it a few months and absolutely love it. I'm usually HP loyal, but I'm so glad I bought this machine. Very fast and very cool.
1433640
Hi Brad, if you go to hp.com you will find the basic warranty is 1 year. This info is under Accessories. Additional time can also be purchased from HP. Also Hp does NOT list this item as Energy Star rated. Check the specs. I don't have this monitor but after some research I will be getting it. Possibly a Black Friday special?
163068
Yes, it is a brand new printer and it included a one year manufacturers warranty. You have the option to purchase extended warranties at various prices based on the vendor you choose.
1875685
hi shamarr, this laptop is really good the accessories are : charger, battery and quick start guide all came in a hp box, i don't think that its refurbished it work very well i love the sound its amazing!
203243
The one I bought did not, but it was a used one. However, on HP's specs page for this laptop, under Productivity Tools it says: "Microsoft Office 2010: Buy Microsoft Office to activate Office software on this PC." That may mean that on a brand new laptop, there's a trial, and you would have to buy the software to keep using it.