The arrow keys doesnt work. Has anyone else had this problem?
1662410
I didn't really got a chance to use this. I returned the keyboard because the charge light indicator was defective.
2115460
I have the same issue plus some extra issues as well. My keyboard never worked ok. I ended up without using it. Is still on the original box because i cannot work like that. Nice design but with too man problems. Not a good keyboard.
1274892
No. Everyyhing is ok except for the keyboard. I can't figure out how to make it function properly. Sometimes I press akey and then the option for that letter gets typed. Love the screen and resolution.
2181676
I sent mine back and went to a wired solution for the keyboard. There were too many issues with it to be counted. The biggest is that it has a small footprint and I have large hands. The other reasons were lag times. I know that wired is old school for my desktop this was the best solution. My laptop I use its kb. I hope this helps.
340517
Hi I purchased two of these for family members and they both say the keyboard works great and they aren't having any issues. I believe yours may be defective.
1758750
I have no problems with the keyboard. I notice you said that you removed the batteries and plug them back in, did you replace the batteries?
327566
I have Windows 8.1 and the mouse works but not the keyboard. I found a few other people with the same problem. I am not sure if i should refund or replace because its broke for me errr....
1100820
Not specifically. Go to the website for details. Last I checked, some basic keyboard features may work, but others will not. No guarantees.
237630
The one i have only does text , key strokes, nothing else...and not every key. maybe defective?
1325296
character and keyboard viewer in the top bar, if it is a certain way, it creates a problem, go into keyboard preferences and check to see how this is set, I had some problem with that, once I got it set, it works great!
1462593
Not 100%. Top function keys didn't work but the numbers do. Enter sign does not work.
2236892
The keyboard will type, but the program to bind keys to other functions will not work at all.
66932
I had a keyboard with the same problem, I just bought a new keyboard, there is no fix.
2067370
Mine did not work at all (and some of the keys stuck after pressing) so I returned mine.
1991160
I am using it with Windows 8 and am having no problems, but since I'm not sure what "mouse keys" are, I am hesitant to answer this question.
1546637
I don't own the keyboard. With the mouse you could try uninstalling the software/drivers and starting from scratch with a fresh install. If you don't know how to do any of that then call genius tech support at 1-800-756-4115. Mine has worked fine for a long time so they're your best bet.
227685
Does the arrow jump to the corner or does the mouse just not fo anything? You probably hust have to restart your computer and then it should be fine. When i first had mine, every now and again it stopped functioning and had to restart, I think my mac just had to 'get used to it'