Does anybody know what the return policy is for dead pixels?
514533
... if you buy your Apple from Best Buy their warranty (about $30 higher than Apple Care) covers dead pixels and all damage to the outside ... power surges, heat damage, etc. The salesman @ BB was going to work for Apple the next day and gave me this hint about BB's warranty (in home also) extended coverage over Apple Care.
1153774
Just received mine today. It is RGB, however it has two dead pixels. I will try to get it exchanged.
471062
They should be able to return it for you, I returned mines back and got a refund.Good Luck Larry
901664
Do not buy this. It took five weeks to get delivered. And there is a line of dead pixels running all the way down the middle of the screen.
879124
None here...As with any thing that is shipped in mass not all of them are perfect..just return it if you do have dead pixels and don't give up on the monitor it is awesome.
534040
All I can suggest is that you send it back.I don't know much about return policies, but you should be able to do something.
1433684
Email invoice to info@myivation.com for RMA # and return address... HOWEVER, I warn, this is likely a waste of $5 postage. All the defective units I've returned have been replaced by units that work for 24 hours or less. Honestly.
798848
No but I had a similar problem with a different item from amazon and I filed a disput and Ammon refunded me my money. So maybe try that?
768724
No, I don't have any dead pixels either. I have no way of knowing if that's typical, or I got lucky.
1449974
They're in stock. Ordered the 55" and has scratches all over the glass display. Received a replacment and had the same problem with additional scuff marks, scratch on the bottom button area and a bright red stuck pixel.
260474
Depending on who you bought it from, the seller should have a return policy of some sort. The reputable sellers will cover shipping if the product is defective, though they're not technically obligated to do so. Have you contacted them to ask?
705585
I know..that is my dilemma. This company is not being helpful regarding the refund and return process. My next step is to call Amazon regardin the issue.
1249871
I recieved the replacement screen originally. It didnt work properly, Amazon sent me the return documents. Its been over 45 dsys and I have not been replaced nor reembersed yet. Still want the screen or the money bsck.
1198976
Return it for refund if you can and only buy new products at computer supply stores if possible...ordering online is always a risk...IMO
1255575
Use amazons excellent return service to return it in due time before purchase...I believe for ur case it shud b 30days.It takes approx 3 days for them to get it.Check ur refund poilicy.U can get a full refund or a brand new pad or something else in exchange for that just do it quick.....They are going to give u a barcode, print it, pack it, then take it to ur nearest amazon accepted dealers eg:UPS.Good luck.
1620463
Maybe go to refund on Amazon purcahse and that will lead you to contact seller, where you can send them a message.
925591
I bought this monitor thru Amazon with filfullment through "The Nerds". The HP monitor I received had 1 dead pixel in the upper left hand corner. "The Nerds" had me ship the monitor back to them at their cost and replaced it with a new monitor having no defective pixels. The monitor is a great monitor and both Amazon and "The Nerds" provided excellent service.