shock fall, water, dust, Ice...any one have damage to camera the warrantee repaired?
1671591
I bought the Smart Guard Accidental Protection but when I tried to use it within the first year of buying it I was told that it would not be active until after the first year had passed. Amazon couldn't/wouldn't help me either. Luckily the Camera just started working again so I haven't had to use the Warrantee Repair. I can tell you that I do not have great hopes that they will help. Why would the product not be covered in the first year! I never thought of that as a possibility when I bought the Warranty and I didn't see it pointed out anywhere when I was considering buying. Hope you have better luck and if you haven't purchased it....just pass.
690007
No, we have never encountered this issue. We use the camera frequently for road and mountain biking. If you move/shake the camera while just holding it in hand I would say may be a manufacturing issue, I would return and request replacement. We have not had any issue with this camera and love it!
214117
Hi Paula, My name is Lonnie. I also bought the camera and waterproof housing. Mine is still good. Try here for a case. http://www.intova.net/ . If you can't find the case contact customer support and I'm sure they can help....
1157234
Would not go so far as to say it is normal, only that it has been experienced before :) and at least in my case has not apparently affected operation of the camera. However, for all I know this could have something to do with the fact that this camera has trouble staying in focus taking video sometimes. I'll never know - it's out of warranty now and there are still more pros than cons versus the alternatives available at the time so I'd have kept it anyway. :)
2225824
I checked this problem out prior to purchasing this camera. Found this YouTube video on cleaning the dust off the sensor.http://www.youtube.com/watch?v=q_sP4yLf6lAPretty common problem, easy solution.
745908
Yes, it's a year on manufacturing issues..but most situations are deemed user-caused, dropping, dust, moisture, etc. I purchased the extra protection for more years via Amazon that also covers camera operator mistakes/issues. On a piece of gear this expensive, its inexpensive insurance for the long haul.
1314722
I'm not selling the new camera. The old camera that was the same model no longer worked because I left it outside in the rain all night. The old camera was working perfectly until that point.
1157631
Our camera is still working beautifully; I have not heard whether others have had issues. Good luck!
1613068
I live in the northeast. We have had some bad wind/rain storms I have had no problems. This will be my first winter with the cameras. I will say putting cameras up was the best thing I did.
1529042
You have a one year warranty. However, I would call the hotline and ask them. They are really nice and will probably help you. What's wrong with it? I know a lot about this camera.
1707783
I've had good use if it. In fact, I just finished using it just last week. Have you tried the steady cam option on your dslr? have you tried it on another vehicle? when my footage started getting shaky, my vehicle obviously had suspension issues.
945496
I heard many complaints about this issue before I bought the camera. But I took the risk. So far no issues. But yes many websites show some steps to fix this problem. I would first use the warranty and then go for those options..
25073
This happened to me too!! Does anyone know of a cheap fix? I called Olympus and it will be $145 to fix it. One day it was fine, the next day it was internally cracked :(.
446488
Well, I used mine in the rain on a tripod pointed at a bird feeder. We got a MAJOR rain (historic flooding) and my camera died. Returning for warranty service; I'll cross my fingers that Bushnell will replace it.
224245
I got a US warranty. I suggest you go to Beach Camera and check out their warranty policy since this is where the camera comes from.
2199780
Did you drop the camera? Probably you have a mechanical problem , should be easy to fix
166127
Dear Customers: The camera no-waterproof.Thanks. Best regards Sincerely THG Limited