i bought a few months ago, and the plastic container was so hot, and leaking water under the machine ,after that, only comes water from the hot water e nothing from the cold ,what I can do,
1654023
Contact the company and see what they will offer to correct the problem. Make sure you hare the date of purchase, model number and any other information on the unit and it's purchase.
109375
I dearly wish you had asked this two weeks ago. I received my Thermos and the liner was pulverized. I tried desperately to find a new liner, but they are no longer made. You have to buy a whole new Thermos. So I finally threw away a perfectly good brand new container and pump assembly. I hope your note goes out to all who order your Thermos. Some of them will certainly arrive with broken glass liners. People need to know that SOMEONE can use the parts. I REALLY HATE throwing away good stuff. I tried giving it away to no avail. It SEEMED worthless without the liner. SORRY! Ivan
1739659
i used cold water. i have not every had a problem with mine. i'm hot natured and have hot fl she's. i have had and problem. i'm sorry u r
634228
I bought one of these about a month ago, and this things never leaks. I don't even see where it could leak. If yours is leaking, it could be that there is a faulty part that you should replace, or maybe you have a piece out of place from when you cleaned it last. If it's very old, maybe the seal around the heating element is failing. But other than that, all the water is held in a solid plastic housing that couldn't leak unless it was cracked. Hope that helps.
95359
no. it's cheap and it leaks with even cold beverages. plastic wouldn't hold up to hot.
195891
Whereever the cheapest materials could be found. The top didn't seal properly and I burned my hands on the boiling water that leaked through when I turned it upside down. I do not recommend this thermal. I got a $15 one at Harris Teeter, that works great.
1854168
I would call Electrolux, my steamer is in the shop right now. It was not getting hot enough, & Electrolux had me bring it to a repair shop. Maybe they can help you?
539379
I think you have a bad unit. If you just bought it, get it replaced. If you had it awhile and it's in warranty, call Primo and see about warranty service. If it's out of warranty, the cost to repair will probably not be worth it. Considering all the bad reviews posted, I've been very lucky. So far no problems. I have had mine over two years and use 3 or 4 bottles a month (5 gallons). Water is still cold. Heater worked when I used it, but I rarely did and turned it off to save power. I believe the pump is a bit noisier than when it was new, but it's not what I consider terrible for a pump. Even then, it doesn't take long to fill and turn off. I think you have a bad unit. If you just bought it, get it replaced. If you had it awhile and it's in warranty, call Primo and see about warranty service. If it's out of warranty, the cost to repair will probably not be worth it. Considering all the bad reviews posted, I've been very lucky. So far no problems. I have had mine over two years and use 3 or 4 bottles a month (5 gallons). Water is still cold. Heater worked when I used it, but I rarely did and turned it off to save power. I believe the pump is a bit noisier than when it was new, but it's not what I... » Read More I think you have a bad unit. If you just bought it, get it replaced. If you had it awhile and it's in warranty, call Primo and see about warranty service. If it's out of warranty, the cost to repair will probably not be worth it. Considering all the bad reviews posted, I've been very lucky. So far no problems. I have had mine over two years and use 3 or 4 bottles a month (5 gallons). Water is still cold. Heater worked when I used it, but I rarely did and turned it off to save power. I believe the pump is a bit noisier than when it was new, but it's not what I consider terrible for a pump. Even then, it doesn't take long to fill and turn off. « Show Less
2153779
I also have this problem and I have two of these machines. It is horrible, I washed it and replaced the water and a few hours later the same smell and metallic taste, Im sick about it. I have been using this for my newborn for 2 months!! It is either the steel plate at the bottom or its the plastic, either way, its awful! I called the company and they said wash it out with vinegar, still doesn't work.
1697834
While I don't have the unit (bought it for a friend), if the item isn't working, and you can't return it - if the item is heating, I'd try to see if "maybe" the water spouts became clogged? If you have no other recourse, you may wish to check with the manufacturer and ask them what they suggest? It may be something as simple as steam-cleaning the machine with something they've found works well?
2139052
i lost mine too, but it seemed to function okay without leaking. however it may eventually. i would look for a replacement if you are going to keep the unit.
40247
When mine arrived it didn't work either. The water didn't get hot also. At the time I didn't have time to return it so I was out my money. I wouldn't recommend buying this to anyone.
2259529
Return it if you can? From what I understand, it wasn't meant to make the water hot, but just keep the hot water you put in there, stay warm. It's a piece of junk anyway...
715675
Call Aroma thay will mail it to you. I lost the little clear plastic cup that catches the water & I ordered another one from Aroma for about $700 & got it in the mail in 4 days.
1131919
Buy a new one. the purchase will pay for itself in the amount of water you are loosing. The mechanism is probably old enough and you don't need to spend money and waste time. I replaced the mechanism and now I am saving about $ 15.00 a month.
2203035
We've had the same issue with our coffee maker. Unscrewed the plate on the bottom of the machine and found an orange "rubber" water hose had cracked and is leaking. I was able to remove the hose, off the cracked portion and reinstall with just enough length remaining, though this will probably happen again. I will go to a hardware store to look for replacement hose materials, its not too hard to replace with a needle nose pliers or forceps are best. I don't know if this is an issue with cheap materials or city water issues, nevertheless I was disappointed and will not be buying another Cuisinart. Its only about 1.5 yrs old.
2010852
We bought two, both of which immediately began leaking from the top. (Which was our problem to begin with.) We paid so little for the part, (under $20) that we didn't bother with the return. What we did was put glue on the top which was leaking and it has worked just fine. Its been about 3 months.