I just bought this treadmill, and I'm having the electric shock problem. Did anyone solve this? Retailer wants to sell me a mat.
1688192
If your getting a static shock the mat could help, but only if the treadmill is setup on carpet. Static shock can be eliminated by using a static braclet as well. If your getting an "electric shock" the treadmill has a 1 year labor coverage. I would call Lifespan direct and setup a free service call to diagnose a potential ground issue.
1147595
I don't know if I understand your question. I purchased a gym mat and placed the treadmill on top of it. I have an impression that I could just have placed the treadmill directly on my carpet and that it would work fine. Please elaborate further if you'd like more help.
91178
We bought this treadmill the beginning of December, so I can't speak to others out there. However, we haven't had any of the issues that other people had. No problems with set up, my 14 year old son put the treadmill together. There were additional instructions about how to get out of demo mode, and 2 others that I don't remember, but our son didn't run into problems. No issues with updating, we just had to calibrate twice, or getting it to work. No issues with iFit. Love this machine.
1785231
I'm sorry, the last dynamometer that I sold was on sept 29. So you probably made a mistake with your email.... We can't find anything to your name. Please send us your order number so we can help you, if you bought fram us.
495306
I have light colored carpet as well and recently moved my treadmill and there was no problem with the mat bleeding color on my carpet. I had it in the first location for about eight months and use my treadmill daily, hope this helped you. Happy Running :)
970363
I'm sorry. I haven't had this problem. Mine has worked fine. I would contact the manufacturer.
351308
I do not have this problem, but there are two tension adjustment rollers to fix your issue. They are at the rear of the unit and require the large hex key that was supplied with the treadmill. You should read the manual to see how to do this adjustment. I hope this helps.
2224569
I solved my problem - faulty safety switch - by buying a different mill. Even if you fix the start switch it seems certain you will soon face another problem. I decided to cut my Losses.
440932
Be heartened - you are doing absolutely nothing wrong. The mechanism is not working. This happened to me, also. I returned it to Amazon using the prepaid postage label they sent me to print off and they replaced it. The second unit worked just as it was supposed to. Sorry I couldn' t give you a magic fix. But once you get one that DOES work correctly, it IS fabulous!
373724
OK so I have this treadmill, when the belt is making noise it means that it is unbalanced on one side. In other words, one side of your treadmill is higher than the other (left side or right side.) To combat this, there are little feet on all four corners that you can mess with to change the level. What happens is that the belt just moves closer and closer to the lower side and then it rubs. So try to push the belt back into the middle and see which side it starts to move towards as you walk on it. Then increase the height of that side.
1976518
I's surprised that you got a shock from a 9-volt system. Could the shock have been a static discharge? In any event, remove batteries & unplug from wall. Wait a minute, then plug in the cord and then follow Owner Manual directions for a new setup. If this doesn't work, then you've probably blown a chip and need to return the unit for a warranty repair.
50761
I'm not sure in your particular instance what the problem was. In my case, I was hooking this up to a treadmill. As it happened at the point I was tapping into the system (power going to the motor) the amperage was too great for this device. I would have burned it out. So originally I used batteries to run it. I got tired of that solution and it occurred to me that a AC/DC switching power converter could provide the solution I was looking for. I found one on eBay and hooked it up to where the power came into the treadmill (before the motor board). I then used this as my power supply for this device and it works great. Perhaps something like that could work for you? It was only $9.98. In my case I was looking for something small I could install inside the treadmill. I was able to bolt it down in the same general area as the motor control board. I've been using this solution now for almost a year and have had no problems.
1429620
We have 3 of these machines in different houses and that never happened to us. If it is within the Amazon return time I would get a new one. They are great machines.
1182191
Yes. Biggest problem I have with this treadmill, the safety key, treadmill fails to recognize it, won't start, frustrating !!!
595119
I was using a J/M iFit card and I was overriding the program [increasing the incline when the program was trying to reduce it and the machine stopped working, so I took the card out and took the key out and restarted the program. That worked for the NordicTrac treadmill, but the card quit working then. So, I had to buy another iFit card. Never had any problems with any card since [knock on wood]. Is it only with one particular card? Could be a bad card, they are simply SD cards after all.
1366702
WhitneyRead more reviews about power mats. I cannot remember why but i did not end up buying one because of poor quality. Think about it. Does anyone you know own one? Be thorough Whitney :)
1712516
Hi Hazel -- I wonder if you ever resolved this problem. I have been using this treadmill for a few months now and loving it but today it started making a clunking sound when belt running. I found the user manual online but there is no mention of the problem. You call it 'clicking' I call it 'clunking' but I think we could both be having the same problem, so am wondering if you ever resolved this. Any advice you might have would be much appreciated.