Lid does not sit evenly on top of the ceramic pot, which allows the heat and moisture to escape. Is this by design or it is defective?
1657651
My lid is heavy enough to kept any moisture from escaping. I don't have that problem with my All-clad. Sorry, maybe you should have them to replace your lid.
1657652
Heat should not escape from the lid. I had mine for just over a year and then it just died. I replaced with a much cheaper crock pot and have had no issues.
1400593
We have not had a problem with the lid. This is our second one, the first we had over 6 years and just wanted an 'upgrade' with the basket style. Perhaps the inserted basket to catch the fall off is not properly installed. If the lid is not closing, that sounds like a manufacturing defect and possibly could be contained to only a few units. We like it because of the large capacity and overall functions. I shopped for a capable product and ended up with T-Fal again. For us, it by far is the best buy for what we use it for. Good Luck
1942308
This happened to my lid handles from this crock pot and the other one I had from the same brand. I think there is something defective about it. If you look at the reviews you will see this happened to a number of people. Might just want to buy a different brand of crock pot.
904065
There is a metal piece under the lid vent mechanism and it feels like there may be a metal ring around the outer edge. The lid itself is great for those odd shaped pots. I have used mine on a 12" skillet and it fits perfectly. I don't think I would use it in the microwave and definitely not in the oven.
466764
I have a problem with the lid sometimes too. I noticed when I leave the top flap open also when I screw the lid on it doesn't give me that problem as well.
957515
Hi Jillofalltrades, just make sure that the rubber ring inside the lid is on correctly and that the lid does lock right. Don't fill the pot to the guide line put less water. When the cooker starts hissing and the steam starts lower the heat so that the hissing is still going on but not as strong. The lid will always have a little mess because of the releasing steam. Trust me your food will still cook.
2210460
The base is uneven-(seven small half spheres). Usually that is a problem if using it on an induction stove.
124549
I have experienced this happening, but I find it only a minor inconvenience considering the pan is the perfect size for the purpose it is used, heats evenly, maintains its shine, and is very easy to clean.
890985
We had this problem early on too, and it is very annoying. However, it happens because the bail (the metal wire hoop around the rim of the lid that holds the gasket in place) is not exactly in the middle or top of the V-Shape gasket all the way around. First step is to ensure it is by running your fingers around it and looking to make sure the gasket is as snug as it can be against the bail's wire. Next place the lid carefully on the pot, properly aligning the lug locks. Then twist evenly once it is level. We also found if we didn't put the lid on properly in the first go and fiddled with the lid, the probability of the gasket being mis-centered and failing to seal was high. Better to redo when you suspect the gasket may be improperly seated, than to go ahead with the doubt, heat up and then have to redo with a hot lid (un-fun, as you probably well know). The gasket and it's bail are more fiddly than sealing a pressure cooker should be, but that is the worst feature of the Secura. Once you get in the habit of ensuring the gasket is properly in place and get the lid set, and twist it to seal, it is a very reliable and wonderful cooking unit. So, now take a deep breath, properly seat the gasket, align the locking lugs, and smoothly twist. Set the time and mode, and you are done!
1811863
Water is not supposed drip into the Heating Plate , if happened, there are something wrong! That is my guess. I bought it and then return because the cover did not work well. When it is closed , it did not lock completely . Thank you
1090667
The lid should at least sit well. Most microwave oven has a lazy susan that turns around to get the food heated evenly. This product the lid slides off. This seems to be a manufacturing defect. I have bought a similar product before hence, and my old one still works fine.
786460
I have not used it in some time - but if I remember correctly the lid fits snug on the pot. Hope this helps.
530346
I think they must all be like that because mine is too. Its like its a little crooked or something. I still use it all the time and it makes great bread so I never returned it. I've had it a couple years now. The lid doesn't seem to effect the cooking, its more or less just one of those annoying things you get use to.
686424
I normally see quite a bit of steam coming out as it is coming up to pressure then just a little bit as it is cooking throughout the remainder of time. If it is coming through heavy, the lid is probably not on correctly (not locked) or the pressure valve may not be seeded correctly to the "pressure" setting. Hope this helps! :)
515206
There is a ring around the bottom, and I just tested to see if it left a warm spot in the middle, and it really doesn't. The bottom is designed not to be flush with the ring. Don't think it will be great for ceramic.....
2227502
Never had that problem, check to be sure the "button" that rests on the lid of the pot moves up and down and is not stuck. Be sure the lid is on the pot!
1720066
I would suggest that you haven't screwed the valve on to the pot firmly enough. It needs to be 'finger tight' so that it still allows movement up and down but does not come off even when it is washed.