I can't connect to my IPCC-7210W. When I try to run IPCam Search.exe, Norton says it's infected with Sonar and removes it from my system. ????
1654458
"SONAR is the abbreviation for Symantec Online Network for Advanced Response. Unlike virus signatures, SONAR examines the behavior of applications to decide whether they are malicious or not. The IPCam Search.exe search utility is scanning your LAN to find the IPCC-7210w IP camera address, and is interpreted by your SONAR Norton application as a malicious acitivity, which in reality is NOT. 1. You can use the IPhone/IPad/Android application P2PIPC to discover the IPCC-7210W. This will not involve the Norton SONAR program. To accomplish this, your smartphone will have to be connected WIFI to the network. In the P2PIPC app, you need to tap the "Add Camera" button, and when a new screen is opening, select LAN Search. This will bring up the IP address of the camera. 2. You can use any IP Network Scanner application for a PC to accomplish the same. (in that case you may get the SONAR block the other scanning program. (for example the Free "Advance IP Scanner" app will do the same). 3. You can check the list of attached devices to your LAN, on your Router Management console. You will need to have the IPCC7210W attached to the router using the provided cable in the box. 4. You can disable the Norton SONAR for a short period of time, run the Search Tool and find the address, and turn back on the SONAR again. If you still experience a problem, please call the Technical Customer Service at (855) 464-7226 ext 100.
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Do not have Norton (had it in the past and always trouble). I ran AVAST and no problems with my IPCC-7210W.Iwatch the camera with desktop,notebook,ipad and iphone. Never had a better camera for that price. You should be able to adress an exemption to norton.
1654460
That sounds more like Ipcam Search.exe it infected not the camera. try to uninstall ipcam Search.exe and get a new ipcam tool you might also try to get norton to fix it rather than deleting it
1654461
Norton always interferes with apps. Use free AVAST. It's recommended by IT specialist. I never had a problem with a virus.
145372
I use REAPER, I tried to load the Sonar CD and my computer spit it out, if that happens, it means it's garbage. There are a lot of DAW's on the market, you can use anyone you want, but if you want my recommendation, REAPER all the way.
174901
Have you contacted Norton T/S and asked for their recommendation? I have used this tool before and it works very well particularly for removing Registry entries. However, I have only used it based on T/S's recommendations. About three to five years ago there were continmuing problems with Norton's software apps (see Customer Reviews) especially Norton Anti Virus. For me the problems always occurred after Live Up Date ran (at least monthly). When I called T/S their solution was always 1. Uninstall the software using Add/Remove Programs in Control Panel, 2. Run the Norton Removal Tool, 3. Re-Install the software appllication. Starting in 2009 Norton has resolved those problems and my experience has been to just install the new software (the removal tool is not needed). I recently received an e-mail from Norton that provided me with a website that would allow me to update and use NIS 2011 for the remaining subscription time on my NIS 2010. Here is the URL http://updatecenter.Norton.com/manual/AutoDetect While the NIS 2011 installation program was executing I did notice that one of the program steps was "Uninstalling previous version." I recently purchased my NIS 2011 from Amazon. When my NIS 2010 subscription expires I'll just enter the product key for NIS 2011 and I'll have a smooth migration. Bill Atlanta GA
643205
I have the temporary norton security, but once the trial runs out you need to purchase a new one.
899563
It comes with norton or mcafee, im not sure. I have a different software i use.
1612345
Have you been able to connect to your computer? I used their program but it is not even recognizing the device. I think their usb cable is defective. huh. I have had nothing but trouble with the pictures. the video direct burner is fine though, if you don't need to edit.
351840
I wouldnt use Norton at all! I had problem with the install on my brand new computer, contacted them and they wanted to. Harge me $70 to fix their problem! I ended up purchasing Webroot and am very happy!
338477
I returned the Linksys. After spending almost an hour with their customer support, discovered they wanted to sell me a protection plan against virus's. The desk told me someone was maliciously sharing my network, etc. Called my computer engineer son, and he informed me that nothing was wrong with my wireless network and this was nothing more than a sales gimick. I'd advise you to steer clear!
1707865
This exact thing happened to me. I was incredibly frustrated and spent hours on it trying to figure out the problem. I was never able to connect to the internet, so I gave up and returned it. I was so disappointed. I ran Windows diagnosis and kept getting winsock errors. I'm not computer savvy enough to try and fix it, so back it went. :(
2126826
CAUTION: telnet is open but ONLY for remote access by Wanscam personell to update the firmware.. User's admin userid & password won't open a session.. Hummm? Block ports 32099 and 32100 outgoing from your ipcams to the internet.. The cams visiciously try to make 6 individual internet connections.. The clincher.. After some allotted time has passed where the cams actually do communicate with the 6 internet addresses they then start their underhanded action.. Apparently they receive a list of IPS to call out to.. Why..?? Don't know know..! Some are valid IPS and others are bogus.. Wanscam is pulling a fast one.! I have repeatedly documented this fact many times.. Each time a new list of IPS is sent to the ipcam.. And who's hosting this blantant spying act..? None other than amazon itself at amazonaws.. I don't know if they have knowledge of this..!
305297
Well, that is too general to give any piece of advice. Connect, reconnect, try at least reaching the Admin interface - Does that work ? Pings mean nothing as that (the NIC card) only needs to be energized to respond to ping. Try resetting the configuration, see if you get the Web Admin Screen obviously your IP will change. Good luck.
1236862
Hi Kona! This is what I did and I REALLY like Windows Live OneCare. I went to the Norton site and printed out the "uninstall" directions. After it was uninstalled from my 'control panel', I noticed there were still some .dll files on my computer - DON'T WORRY! Leave them. I rebooted after uninstalling the Norton. Then I installed Windows Live OneCare and then rebooted. It is fast and does everything simply. I would imagine that you should uninstall SpyBot the same way. One program at a time. Windows Live OneCare is BETTER than SpyBot. I'm really happy - let me know how it goes! martyhogan@sbcglobal.net
302824
I installed the update to 8.1 on my W700 with no problems with the updating itself. After upgrading Norton 360 would no longer work. My Logitech wireless trackball would not work either but I downloaded a new driver for it and it works OK now.
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
430671
Yes, I used it with XP, but they pack so much OTHER Junque, in with the Norton Program, that you have to be careful when you download it and run the program, so you can eliminate all the periferal stuff that you don't want. wbr
708971
I'm having the same problem. I just rebooted it and used it for a while, browsing the embedded web server, then watched it go dead as soon as it entered sleep mode. I woke it up by tapping the touchscreen but it still doesn't reconnect. Its wireless status screen shows it connected with an IP address. Pinging that IP address gets no response. Very frustrating.UPDATE: Rebooting my Netgear N600 (Model WNDR3700) router seemed to fix the problem, even after the printer went back into sleep mode.
257839
Sorry, I'm in the same boat as Glenn Barefoot. I gave it as a gift over 2 years ago now & know it's still working strong. Though I had no part in the set up. Good advice calling technical support.