I love the case but is there anyway, I can get replacemement for the volume button on the left side? It came off and is lost.
1680705
I don't think you can unfortunately. I think you would have to buy a new case. But email the seller, they might replace it for you
1089834
There's a flap that covers the top and it lines up perfectly with the headphone jack on my S4 Active. If I could attach pics I would.I find the volume control to be rather responsive but headphones with volume control? Never thought of that. Thanks for the suggestion, time to shop...
1731998
You buy a new clip at Amazon. I dropped mine and it broke but the case on the phone was but I found a replacement for around $10.
1623452
I`m sorry, Frederick, I have a different case.What I can say is that I bought a used one -"like new", and it broke in less than 4 weeks!!!!Will never buy from this seller again, for sure!
172732
The silver power button on back fell out. How can I get a replacement silver power button or return the case for repair because it is only 45 day old?
1245007
The audio ports are not covered by the case. I like the case but mine cracked at the left hand corner.
429549
You have to pull on every corner and side and "loosen it up" then I usually put both thumbs on either side of the volume hole and pull it apart. It feels like it is going to break, but it hasn't broken for me
1199818
I had the same problem with the volume. The case is too tight for the phone to fit in without it pressing on the buttons when you put it together. I didn't want to take the chance of breaking the buttons so I returned mine.
687062
It fits perfect, good job!!! The only thing is the pen holder I think it would be better on the same side as the volume buttons. Good luck!
1883130
Your case is defective.. There should be a cut out.. Mine came with cut out for power button
1617870
The case that the seller provided with the iNEW PHONE is very "Cheap and Flemzy" ,Lt fell out twiceI was luckey both times!!!.I'd Contact Seller Thru AMASON They can relay your massg. And THEY'llrespond very quickly...(My best shot).. TERRY
906746
Hello Joy,We developed the silicone case to make it easy for you to access the volume button. It also is easy to access the screen since it is open.Thanks,Mediabridge Customer Support856-216-8222support@mediabridgeproducts.com
427763
Hello. Yes, the case has buttons along the side of the case to allow you to easily adjust the volume as needed. If you look at the image on the listing, along the left side of the case you will see two symmetrical buttons which are the up and down volume buttons.Thank you
638573
Technically yes, mine actually won't turn off if it's in the case even if I'm depressing the button (I don't know what the technical cause is behind this) - so I have to slide it out of the case to turn it off. Additionally, the material is not rigid, so it does cover the buttons sometime. I can access the volume button though.I actually recently ended up getting a new case. This one was really cool, but the inconvenience became a little too annoying for me.
1518851
I've had no issue with my side button coming off when removing the case but I've only taken it off twice. I'd ask for a new one, doesnt seem normal.
429552
Get a butter knife or coin and slip though the little opening on the right side the slide it a little and the case shall come apart ..( I just tried and it worked)
1805226
I think the new face is the problem. Because is thicker. I bought this product because the volume button broke. Is original and fits perfect.