is there something wrong with it? Or auto off at some point? Mine is always stopping with the read light off, I have to move or shake it.
1677589
It does automatically turn off when the water level gets low. Even when full, ours sometimes won't turn on until I wipe the little round styrofoam-like piece in the base. I hope that helps.
1677590
There is not an automatic shut-off on this unit. I have used multiple penguins for several years and have not encountered that problem. Sounds like a short or some sort of internal problem, not likely something you can do anything about yourself. If it were me, I would return the faulty unit and ask for a replacement.
1677591
There may be too much water in the base, empty it out and let it refill, hope this helps!
510460
Sounds like a defect, I would contact somebody and get a new one. Hopefully they'll take care of you because this is a great light. I ordered mine months ago and carry it with me everywhere and it works like a champ! I haven't had to change the batteries yet either!
1555615
You could try to change out the battery. It could have been on it's way out. Also sometimes I have to push the button a couple of times to get it to respond. And then it's seems if the eye is in too much light it won't work properly either.
1278929
Yes it seems to be a common problem, I recently had mine fixed twice, and finally it is working properly, good luck.
264457
Must be a common defective problem with this item since mine is doing the same thing!! Very frustrating!
597172
I turned off mine to go on vacation, then when I returned it didn't want to come back on. It finally did but stopped half-way through some paper. Its not all that old, either. I'm cleaning it out now to see if that makes a difference, but if there are any suggestions I'd like to hear them. I'd really like a manual but can't find mine so its either misplaced or I never had one.
1899034
I've had one for over a year now, I think your best bet is to return it since I never ran across the issue it might just be a defective piece.
2257676
if the lights went off,probably broken!send it back for a new one.mine is working perfectly the lights are on everytime.check it out too if there is sound coming out the speakers.if not,simply send it back coz that thing is broken!
1649335
Mine is starting to malfunction; the LED light is not responding correctly, even after I reset the SMC. When it works, though, it works great. It just seems that even the slightest motion will cause it to stop.
634180
I have never had that problem. Best advice i can give is shade the device with your hand to eliminate light to it. Should be very easy to read then. Good luck.
1952220
I have this lamp for a few months & have not experienced the problem that you mention. I have unplugged it on occasion & no problem when plugging it back in. When I saw your note I unplugged the lamp & then plugged it back in & it went right on.
1201058
Try putting in all new batteries. Normally, when the light starts to go on and off, it means the batteries need to be replaced. If new batteries do not stop the problem, the light is very likely to be defective.
2091319
I initially had this problem, too. There is a tiny switch on the body that changes the output. Change the position of the switch ... or maybe you just have a faulty product.
837727
I keep mine in the "AUTO" position. When in the holder during daylight hours it remains off, in the dark the "Night Lite" stays on unless there is a light on in the room. At any time, day or night if I grab it out of the holder the light is a constant "ON". When in hand I will turn the control to on or off depending on what I need. When it goes back in the holder I put it back to "AUTO". This question got me wondering so I went around the house and checked them all, they are all working properly. I don't see a way to replace the battery, I'll look into that.
1835208
I thought mine was broke also. I tapped it in my hand and squeezed it while it was open. I'm thinking its something in the on/off switch. Once its on, it stays on though.
1486793
Same thing happen to me make sure switch is on light/lamp I had the switch on the light/lamp in the off position Good luck
2160813
I am guessing you have a defective one. Mine works perfect; on/off and nothing more.