i like this device, but the volume is not loud enough. when i swim, i can barely hear it. do you have another option that i can exchange this one for?
1675142
I have to put the volume on max (Level 32) to avoid this (though sometimes I don't need to do this). Also, to avoid this problem, I make sure that the volume is high on the source audio when I transfer the mp3s to the device. I notice that low volume is a problem if the original recording was recorded at low volume levels. Hope this helps.
719054
Water does get in your ears slightly, but overall I have really loved the device. I purchased additional earbuds when I bought this device, but have not felt the need to try them yet, so apparently the small amt of water that does get in is not to a point to bug me. Hope this is helpful.
1471701
Not a problem. I do laps in a saltwater pool, and the sound quality is fine and the device still works.
1871357
Mine does not work without being pulled into the device as well. Also, the volume is so low I don't even use it, and trust me I don't like things really loud. I just need enough volume to play in a classroom. I feel a bit like I got stuck on this one. However, it is not worth the cost of returning it. Sorry I can't be of more help. Julie N.
1987122
I have the same issue with my iPhone 6. Can't get the volume low enough. Reasonably loud for a small room or nothing.
1132900
The volume is slightly lacking. I used it at the Indianapolis GP and 500 and was able to hear fine when the cars were not there, but I had to have it turned up all the way. When the cars went by you could not hear it. However, I was only using ear buds. A headset with a volume booster may help. I will be going to the Milwaukee Indyfest in August which will put the cars in constant earshot and I will report back how it does in that situation.Update: was OK, but again was only using ear buds. I would definitely recommended noise cancelling or amplified headset.
87222
Hi, you might have a problem one, I can turn mine right up, when I did it by mistake when I first used it nearly blew my ear off !!!, may be ask for a new one ?? any other quires, just ask, Richard , have a nice weekend
1881461
I bought it primarily for the amplification, the visual features were an unexpected bonus. I always have the volume turned up loud. If you can wait 2 weeks, I'll try it at low volume and let you know. Otherwise, I would call Plantronics technical support who were very helpful.
1416337
Hi, Josh have no problem with this device. Can have my phone as far 15 meters before I start to get some crackling in the sound. The quality of sound coming through is awesome and I use it everyday to my workout I love it. cord could have been a touch longer otherwise I'm satisfied with the product.
451082
I plugged mine in and the sound works. I would say that yours has a defect. There is a button to push to adjust the volume of the sound. It is explained in the manual. You can check that incase it is just turned down. I doubt that this is the problem, as it is probably set at a default volume. Return for an exchange. I really like mine.
393879
Didn't try it but my suggestion for you is to look for another device. Even the cheapest headset I've had for 20$ was way better than this one. Just an advice.
678932
The only reason I can think of is if you have overfilled the device, otherwise it should not make that sound. Hope this helps-D
1883810
I think you got a defective one -- I'd ask for a replacement. Mine has close to the 30ft range -- that's supposed to be the standard for Bluetooth devices.
190105
Ann,I had trouble getting music to download but handed it to my granddaughter and she did. I can tell you there is a delay when you press the center button to turn it on and the first time I had to play with the volume. I love mine. Hope you get it to work because I love mine for swimming! Good luck.
19085
There is not a way to increase the volume with this device. Only by increasing the volume of your phone and the device its connected to can you increase the volume. But I have never encountered his issue before. What device are you connecting it to.
19084
This device does not come with volume options. I would ask you to check the volume of your output device to ensure it is up. Additionally check the 3.5 mm cable to ensure it's not defective. I've been using mine for quite a while now and I love it. Let me know if you have additional questions.J.
1854118
There are two volume settings on the iTour - basic and louder. Your mobile phone (or other input device) is really the way to fine tune the volume.