When I press the Receiver Button on the remote nothing happens. The red light doesn't go on. Can I assume the remote is broken.
1679998
I don't believe anything is supposed to show visibly. It just changes the mode of the remote to control the receiver rather than the main zone. That is indicated in the manual on their site. That manual is much more detailed than the Quick Start guide shipped with the receiver.
1679999
When you press the receiver button on the remote, it doesn't turn the remote on or off, or actually change anything. It's the button you have to press before you use the numbered buttons on the lower half of the remote to switch between various sound and speaker features. It helps a lot to find the manual online, because it explains things much more thorougly.
1097058
Did you receive an instruction manual, we just pushed the button with the red ring around it. Is this button not working for you? If this does not turn it on then there is something mechanical or electrical wrong with it.
2261094
Mine works fine, I just have to make sure that I point it at the right angle. Double check bateries in remote and clean receiver on remote, if your still finding difficulties contact the seller.
1193620
I don't think so. It needs to be programmed I guess. What do you mean by not working. broken? If not, did you try replacing battery of the remote. I never had a problem so far been using it more than an year.
473499
My remote did not function at all. Amazon arranged the purchase of a new one and refunded the money to buy it. That one was delayed in arrival. In the end, I had to do an exchange for the unit in order to get the remote.
778989
Remember to have the fan powered to high and the lights switched to on when installing a remote. Try pulling the pull string for the lights once in case it is currently in the off position. If that doesn't fix it, check the wiring between the receiver and fan, and the power wires and the receiver.
1153596
Dale, Mine worked fine out of the box. I would like to suggest that the battery in the remote might need changing. Other than that, the only thing that is possible is turn it off, unplug everything to let it reset and plug it back in. If this doesn't get it something is busted and the unit has a decent warranty.
1344831
Welllll, we have this problem too. I called the company and got a new remote and it still didn't work all the time. We put a titanium battery in and it's now working all the time but I really don't know if that's why.
2245394
I think the car comes factory with that feature. Perhaps the remote itself is damaged. Does the red light come on?
38026
Mine works fine and I have 5 of them. The remote does need to find that "certain" spot to work. Try aiming the remote a little lower or higher.
1689306
If you are using the remote, check the batteries. If you are using the buttons on front, be sure that you have it set in the right mode. Otherwise call manufacturer.
2152472
I tried programing to my receiver and could not make it work. I am considering purchasing a new receiver and controller.
141896
Thank you for your response -- I am still trying to figure out why my remote wouldn't work. I sent the TV back to Amazon.com since we couldn't get the remote to work. Where did you have your Uverse receiver located? I had mine on a shelf directly under the TV -- don't know if that makes a difference or not? This is very mysterious as no one else seems to have had this problem.
1481343
The remote is IR. Have to point it at the receiver for it to work. Covering the end of the remote and turning away from the receiver, renders the remote nonoperable.
369165
Sorry to hear that. All my remotes did work. I would go to your account and under your orders select the option to return or exchange. I am sure they would be happy to replace them if they are not working.
772176
I have not had this problem so I may not be of much help. However, did the sreen suddenly stop working? Do you get any sound? I assume you tried both the remote and the button controls on the top of the box. Do your voltages match? (Assuming you are in S. America and not Columbia, Tennessee, USA!)
774741
Hi, you may have downloaded the incorrect remote, I had the same issue until I downloaded the correct remote. It took a litter guess work. Joe.