I'm having issues with audio sync on the 60 inch I have had two weeks now. If anyone else has seen this, how did you resolve it?
1652905
are you having on tv as broadcast, or on streaming movie from a pc that was recorded ?
1652906
Please test the TV with multiple devices and inputs to determine if the sync is related to the source, cables used, or external audio source.
1529202
Thanks for your reply. It happens to us when we go from non HD to HD and from HD to HD. Very annoying. We've dropped back to using the component cables, but I sure would like to use the HDMI. I was hesitant about complaining to Samsung, since our cable is so sketchy, but now I think I will.
426529
I'm assuming the picture lags behind the audio, which is fairly common with HDMI. Use the A/V sync feature on the receiver (it's under Audio Adjust); 40ms is usually a good starting point.
1550354
I remember having that issue when I first hooked mine up as well. I think the source for your audio on the TV is messed up. Make sure you have audio coming out of the TV and not through a receiver or make sure the receiver will play the audio. I have to turn off my TV speakers in order for the audio to play tthrough an external source.
269891
Mine is sitting in the junk room. Most of the time the audio came through just fine for me. My issues was that sometimes the audio was so far out of sync it wasn't even watchable. It's a great concept, but a total POS in reality. Like Clayton said, try updating the drivers and see if that helps. I gave up on mine though. A 15' HDMI cable is cheaper and way more reliable.
211942
Tried this approach to get a good sync and no go. Philips is clueless on this issue. Support had never heard of it. I've tried two different Philips Soundbars and get the exact same problems.If anyone ever fixes this I'd love to hear it.
2110663
Scott, glad you found the post useful. I believe the Wii's max resolution is 480p, so there's some conversation going on, maybe? Like you I don't really understand the details on this stuff. I do know that I haven't had problem at all with audio and video being out of sync using the 720.
1585097
I installed mine today - optical out from TV to XT1 - and also get audio delay. No changes to settings (TV or XT1) will improve audio delay. My guess is TV is sending audio through optical too late for XT1 to pump it out and catch up with the picture. I will be returning this soon unless I find a solution. Not impressed.
1638549
Hi Tom,I've done everything you said and that I can think of and still no dice. So I'm done trying to figure it out. I used to get pretty good surround from the the TV programs that are broadcast HD 5.1 but it seems to be gone also. I have to say that the despite all this, it does sound pretty good if stereo is what I was going for. Thanks for all your help. I really appreciate it.Take care,Dennis
1261479
Check your dvd player to see if it has an audio sync/delay feature. I've seen some that do to adjust for the audio/video delay via HDMI. I haven't had any audio sync issues, but I'm also using optical audio to a separate stereo.
1536063
Have you tried to call their technical support? They were really helpful when I called them. Also, you can always return it. I returned my first one since I had some issues with the sound and got a replacement and it is perfect. Check the HDMI Cable too. You may need to try another one in case it is bad.
132817
I am sorry but I have not seen the problem you describe with my flat screen. It does not sound normal for the TV. Good luck.
87059
It is strange that I only get audio if I set the refresh rate to 30Hz (at 1920x1080). If I change it to 60Hz, I get no sound. This is a connection from HDMI on the graphic card to HDMI of Samsung HDTV 40"...
1034554
I had somewhat the same problem. It looked like my audio cable was working but really was not. They sent me a new cable and now it works fine
92035
Have similar issue, seems the hdmi out port is to blame, changed all the cables (several times) to no avail. This started after only 6 days, bought because of a relative small number of problems, only to encounter one myself. I have yet to find a fix and not willing at this time to have it repaired will prob send back for a replacement
1598154
Thanks BlueDemon.I have actually been following the thread on AVSForum since it began. While there are some reports of loose HDMI connectors, muting, etc; it really isn't much (actual content-wise vs. wishing/hoping-wise). Amazon had a yellow note on their HT-CT500 page for a while saying that no orders were being taken because of Amazon customer-reported issues. I was curious to see what the actual issues were (causing a suspension of sales), in case any of those customers returned here.Thanks~Bill
1062663
I have never had a problem like this before. I think very highly of this sound system. I'm thinking about buying another one of these sound systems for my other TV which has a worn out sound system. Hope this helps you out.