I am having such a hard time just trying to get the battery cover open on my new set. I've been at it for an hour now and it won't budge. Is it supposed to be this difficult, or is this headset just defective?! Geez!! I am having such a hard time just trying to get the battery cover open on my new set. I've been at it for an hour now and it won't budge. Is it supposed to be this difficult, or is this... » Read More I am having such a hard time just trying to get the battery cover open on my new set. I've been at it for an hour now and it won't budge. Is it supposed to be this difficult, or is this headset just defective?! Geez!! « Show Less
1677796
mine opened very easily--just tried again. turn it counter clockwise --push to the right where it says open
1677797
Lori Parker is right on. I've had my set for numerous years with great performance, only the headbands finally broke and I had to fix them with masking tape. I haven't bought another set due to the fact I was never able to get the battery compartment opened. The batteries I have are the original ones that still work but I have to charge them every night to make sure I can get performance for numerous hours. Well I did as Lori instructed, took the ear piece with the battery and place it down on my sofas soft armrest and put my palm down over the battery cover and sure enough it opened easily. Thank you Lori, now I can go and get fresh batteries. :) Lori Parker is right on. I've had my set for numerous years with great performance, only the headbands finally broke and I had to fix them with masking tape. I haven't bought another set due to the fact I was never able to get the battery compartment opened. The batteries I have are the original ones that still work but I have to charge them every night to make sure I can get performance for numerous hours. Well I did as Lori instructed, took the ear piece with the battery and place it down on my sofas soft armrest and put my palm down over the battery cover and sure enough it opened... » Read More Lori Parker is right on. I've had my set for numerous years with great performance, only the headbands finally broke and I had to fix them with masking tape. I haven't bought another set due to the fact I was never able to get the battery compartment opened. The batteries I have are the original ones that still work but I have to charge them every night to make sure I can get performance for numerous hours. Well I did as Lori instructed, took the ear piece with the battery and place it down on my sofas soft armrest and put my palm down over the battery cover and sure enough it opened easily. Thank you Lori, now I can go and get fresh batteries. :) « Show Less
1677798
Yes, it is difficult. The cover must be turned counter clockwise as indicated on the cover. Try pushing and turning with one finger in the indentation and another finger on the opposite side of the cover. This works for me. I'll try the palm method next time.
1677799
I had a hard time also, after messing with it for over an hour I set it aside until morning. Then I found lighly placing the palm of my hand on the cover and twisting in the direction of the arrow it popped right off. I don't know why this worked.
1677800
Put the foam-covered-side down of the ear piece that holds the batteries in one hand. Place your entire other palm down over the circular battery cover and make as much suction seal or tension from friction that you can. Then, twist the cover off by palm pressure only (not by grabbing the headphone in your fingers). As it is the first time the cover will have come off, be patient and be preparred to wiggle your palm for a bit, if you can't put enough tork and the right angle behind the initial try. If it makes you feel any better, the battery cover won't be popping off by accident!
1677801
It is not defective, but it is very difficult to get the cover open. I just openned in less that a hour but I could not tell you what I did. it just suddenly oppened. Try to knock it gentlely, pray and do not curse. Luck.Nelson
1400440
I would call the folks at Headsets.com. I believe they can guide you on replacing the battery.
1556955
When I first received it I couldn't get it off either. After working at it for awhile and a few unkind words I finally was able to remove it and put the batteries in. Now it is easy to open and close(I just went and tried to make sure) so keep trying or ask for help. I think that it was worth the beginning frustration.
428666
The same thing happened to mine. I emailed the company and told them the problem, they sent out another one and the same thing happen again. They are suppose to be giving me a refund but didn't get it yet. I sent both headsets back. I believe they all have defects.
51870
Press down with all of your force you can gather and maybe it will slide open. I had this problem also. I tried to reset my deffective machine by taking batteries out. This did not solve my problems. These machines are absolute junk. I cannot believe Amazon sells this dud. Boo to them also!
1607867
I know that the PS3 controller batteries have to be changed out at some point of use. You'll be able to tell when they won't hold a charge like they use to. I'm thinking that I am having this issue with this headset now. I've had it for a couple of years and the kids use it all day and night so I know it gets it's use. So I'm checking around reviews and whatnot to see if this is my issue with the headset... I've tried new cords just in case there is a short in the wire but a new wire doesn't make a difference.
2255318
I had the same problem. Swollen battery and I couldn't get it to budge. A google search that worked for me was to take a drill with a skinny bit and drill down into the battery, making sure you only drill down half way through the battery. Remove the drill. Use a hex key small enough to insert into the hole you made, or a skinny nail. I had the wife hold onto the remote and I took a hammer and started tapping on the hex key until the battery eventually pride out. I did slide a metal nail file under the battery to provide the lift needed to remove the batter from the compartment as it is sunken down in the remote. I ordered a replacement batter here for around 18 bucks. Hope this is helpful. I had the same problem. Swollen battery and I couldn't get it to budge. A google search that worked for me was to take a drill with a skinny bit and drill down into the battery, making sure you only drill down half way through the battery. Remove the drill. Use a hex key small enough to insert into the hole you made, or a skinny nail. I had the wife hold onto the remote and I took a hammer and started tapping on the hex key until the battery eventually pride out. I did slide a metal nail file under the battery to provide the lift needed to remove the batter from the compartment as it is... » Read More I had the same problem. Swollen battery and I couldn't get it to budge. A google search that worked for me was to take a drill with a skinny bit and drill down into the battery, making sure you only drill down half way through the battery. Remove the drill. Use a hex key small enough to insert into the hole you made, or a skinny nail. I had the wife hold onto the remote and I took a hammer and started tapping on the hex key until the battery eventually pride out. I did slide a metal nail file under the battery to provide the lift needed to remove the batter from the compartment as it is sunken down in the remote. I ordered a replacement batter here for around 18 bucks. Hope this is helpful. « Show Less
484448
I finally got mine open. I had to push in on the battery compartment cover so hard that I was afraid that I was going to break it, while sliding it outward.
625287
Nathan I don't have a answer for that. I took out mine and tried duplicating what you described; and I stopped about half in, it started to take an increasing amount of pressure to get it to move. I can ho that might have happened to you, since you had no idea what it was supposed to feel like. If you got it all the way in, you may not be able to get it out. I know by now you've seen the instructions on the end of battery housing. You might try adjusting the light so that is almost all the way back toward the top head strap. This is so you can hit the body of the light against the palm of your other hand. Grasp it tightly in your dominate hand, make sure the battery cap is off and pointing down. I was able to hit with a fair amount of force against my other hand. This may help dislodge the battery housing or get out enough so you can grab it with something. If that doesn't work you may have to try something that may damage the light itself. I'm sorry you've had this problem with otherwise excellent light. Good Luck!
362878
The following is from a comment from an Amazon customer who purchased the mouse: "I realize I wasn't thinking outside of the box enough, but it took me five minutes (I actually timed this) to figure out how to take off the battery cover. There's a button on the bottom of the mouse to depress, but when I pushed it, nothing happened. I figured the cover was stuck so eventually I tried prying it off with various sharp objects, but I succeeded only in gouging the plastic. Turns out that what appears to be the cover is not. The cover that comes off is in fact that part of the mouse you'll likely be holding when you press the cover release button. It's horribly counterintuitive, and the diagram in the directions does nothing to help you out here." Hope this helps.
1448104
I was stumped too at first. The battery cover is under the handle. Just lift it a bit and you'll see the edges of the battery cover. I remember it sliding off, although it's been a while.
2279484
Yes, I am in the same boat as you are. There was a battery terminal missing on mine in the inside of the battery pack. Called the manufacturer they said take it up with the people you bought it from, and so I did. I'll be returning mine for a full refund. Lots of disappointed people on this one, I'd say. On Christmas, too. Good luck, ya'll. But I'd say yes, there probably was a whole shipment of these that were defective...
2157095
I recently had to change my battery b/c I left the mic on over night accidently. I disconnected all of the bands that keep it suspended so I could have easier access to the front where the battery is. There is a groove for your finger to push the cover up and out, it took a lot more force than I wanted to be using on my new mic!
315015
Wanted a headset cause is hard to be talking to someone then trying to be typing info. and shuffling papers around for info to someone your talking to. Was the microphone was not allowing me to speak and the other person to hear me, said they could barely hear me. Still looking for a headset to fit my home phone, and if someone does not any issues would like to know what kind they have and where they got it.
123857
When I got my head set, the instructions were very limited. The print was so small I could not even read the instructions so for me it was hit and miss. I just kind of played with the head set to figure out how to use them. I charge them up the first time over night before using them. I don't remember for sure, but the first time I turned it on, it seemed I had to push on the button and had to have a blue then red light flash then back to blue to make it work. It could have been just blue, I have had mine for awhile so do not remember for sure. You have the volume buttons on the side and then you can touch the round button to answer and hang up your phone. Hope this has been some help. When I got my head set, the instructions were very limited. The print was so small I could not even read the instructions so for me it was hit and miss. I just kind of played with the head set to figure out how to use them. I charge them up the first time over night before using them. I don't remember for sure, but the first time I turned it on, it seemed I had to push on the button and had to have a blue then red light flash then back to blue to make it work. It could have been just blue, I have had mine for awhile so do not remember for sure. You have the volume buttons on the side and... » Read More When I got my head set, the instructions were very limited. The print was so small I could not even read the instructions so for me it was hit and miss. I just kind of played with the head set to figure out how to use them. I charge them up the first time over night before using them. I don't remember for sure, but the first time I turned it on, it seemed I had to push on the button and had to have a blue then red light flash then back to blue to make it work. It could have been just blue, I have had mine for awhile so do not remember for sure. You have the volume buttons on the side and then you can touch the round button to answer and hang up your phone. Hope this has been some help. « Show Less
51869
You aroused my curiosity so I checked my unit only to find that I also could not slide the battery cover off. I unplugged the cables, then took a thin bladed paring knife (with a dull cutting edge) and slipped the blade into the joint near the thumb grip. For safety I wrapped my thumb with several layers of a dish cloth, then I applied downward pressure and also pressure in the direction of the arrow while also applying prying pressure to the knife blade with the other hand. Before re-installing the cover I applied a thin coating of Vaseline to the slide areas and to the retaining catch. AVOID THE BATTERY CONTACTS! Hope this helps!
1814758
Jessica, the same thing happened to me yesterday. My husband finally managed to get it back on but it took a while and it wasn't easy. Mostly he was afraid of breaking it. Good luck!