I purchased this but isn't working right with windows 8.1 what do I do now? can anyone tell me what to do?
120465
I have Windows 7 and couldn't get it to work either so I returned it. Sorry.
1387624
I have this same problem... Is it because we are running on Windows 8? ..... Product description does not say it is compatible with Windows 8
1556916
Hi, you may should to download an other software for Windows 8. For the further help, please contact our customer service representative, thank you!
1857073
My reading of the specs does not indicate that it will operate with windows 8. If it did before you upgraded to windows 8.1, then I have no solution.
1163500
have you done all the windows updates, they said some times things are not compatible with 8.1 look up problems with 8.1 compatibility they might have a fix, or erase download and try again, mine works good, but that new 8.1 download can cause problems its not your CD drive, hope this helps Tony
892484
It worked for me in a Windows 7 64 bit install.... not quite the same, but if it worked without the included driver on CD installed in an older version, so I'd bet it works in the 8.1 as well, just plug n play?
651419
Tested OK with Windows 7. Don't know about Windows 8.1. Check DB Web site if they have driver before buying it.
719722
As far as I know no consistent solution. One rumour of improvement with windows 8.1 and new driversOnly USB wifi adapter seems to be definitiveSony accepted my computer in return within first month after purchase
2103857
Yes, I had windows 8 and it worked fine. Then I upgraded to windows 8.1 and it still works the same, no problems.
1629662
Perhaps you could check that all components of Windows 8.1 are working properly. I have no problem with 8.1 on my Lenovo Yoga Pro 2.
327566
I have Windows 8.1 and the mouse works but not the keyboard. I found a few other people with the same problem. I am not sure if i should refund or replace because its broke for me errr....
2108726
I'm using it with Windows 8.1. It'll work but it will tell you it needs to download some software i.e. drivers from Microsoft first.
1687299
I bought it for my daughter who uses it with Windows 8. She hasn't upgraded to 8.1 yet but don't see why it wouldn't work.
580300
It does NOT work for me. I have 8.1 windows. I don't know how anyone else has gotten it to work
1222588
I have one that is several years old and it worked great with windows xp but it will not work with windows 8.1. There are many discussions without remedies for this on the web. Maybe the newer ones are compatible but I would make sure before I bought.
1004087
Yes it works with Windows 8.1 after I received the right cable. I received the wrong cable from them on the first shipment.
1994715
I use windows 8, and had to download it from website. I recomend to do that, because the one that came with the device did'nt work, I searched the web and found couple of people with the same problem.