Also, when you first open the box, does the gate look like its worped...the lock does not meet the gate? thanks
1685270
It won't line up properly until the gate is installed and the tension bolts are tightened. At that point everything should be square. It actually works as a nice guide to know if you have tightened the bolts enough because the lock won't latch until you have.
1685271
Yes, I think a lot of people have this observation. It is designed this way. It lines up as you tighten the bolts on either side.
1685272
The lock does not meet the gate for a reason. You place it in the doorway and tighten the screws until the the lock and gate meet. You need to tighten equally on both sides.
1036505
Yes, it stays open. There is no closer on the gate...just a really nice latch.
2025029
It doesn't latch automatically. You must press the downward until you hear it click. Then to open it, you squeeze the latch from the top to release it. It actually works best if you squeeze down on the release button while simultaneously pulling up on the gate. Hope that makes sense.
592569
Both sides have to be locked for the box to be secure, but you only have to unlock one side to open it from that side. I haven't found it to be any trouble at all. Mines about 18 months old now, locks are just as smooth as the day I bought it.
2138110
No, but it is strong and has more storage capacity than you think. The lock is made of metal and the plastic of the box is better quality than I thought it would be.
198972
You might have an issue with the latching side fitting properly into the lock mechanism. The gate is must sit fairly straight into the lock mounted onto the wall. 6 inches might be too much of an angle.
982442
Yes it is, the lock slides with your thumb, then the handle lifts up. Great gate, I own three of them!
22552
I would have to say no. The gate top/bottom have to be level in order for the gate to lock closed.
1178746
Sometimes the gate will not close all the way but it should. I think ours did this but after some use it stopped. Hope that makes sense.
1305868
Reinstall it again. Then adjust the tension nobs to tighten the gate. As it tightens, it will close the gap in the middle where it is supposed to click and stay secure. Leave about 1/4 inch in the latch so it can easily open and close automatically when you open it in either direction. when it closes, it will be a secure fit. I have one, and I just love mine. Read the instructions and take your time, you can do it, it will work out for you. D. Dellapenna
2102082
The only think I can think of is to check to see how you have it adjusted for the span of the opening so that it is not putting pressure on the frame and distorting it to where the closure is binding up. Or, you can check the pins where the gate pivots and see if they are binding or need lubrication. I have not had ANY issue with opening / closing the gate.
148829
When u tighten it against the wall, you need to do it until the latch and bar are the right distance from each other. Same with the gate side so the gate hook at the bottom reaches correctly. If it is not reaching I suspect you don't have the correct number of extension for the width u are enclosing.
526635
No it does not lock. The door holds pretty tight but I feel sure you could not put a lock on it either. A good jerk would pull it open and it is just plastic so not a good idea to install one. But it is a very nice mailbox and doors do hold pretty tight.
1097880
No, it is a bit finicky sometimes, but overall I love having the gate. I can open it with one hand, and it is much easier on my back, and safer than trying to climb over carrying my grandbaby! Just make sure the hinges between the gate and the panels are straight, if not it is very difficult to open and close. I had one set wrong and was cursing the darn thing until I realized what was happening. I leave it open a lot so that my granddaughter who is 10 months can go in and out, which she enjoys. I only close it when necessary.
140805
If you install it not quite vertically aligned, with the top bar tilted towards the side of the room you want the gate to stay open, it will stay open due to gravity. To shut it you'll have to push the gate to catch the bottom latch, but the top gate latch may not close then. A child will not be able to open the gate, because you have to lift the door to disengage the bottom latch. I just installed it yesterday and it does not close. I intend to correct it today though, as it is not recommended.
593512
This is not a gate. It is an octogan shaped play yard. Once it's set up its freestanding. Hope that helps :-)
548211
Oh....welll... Reading the other responses I guess I stand corrected. I use my gate for a dog so there is no issue with them figuring out how to work it.