Where do the batteries go? I bought one and doesn't turn on and on the directions, it says not to open the device. HELP!!
1662963
In the handle. You'll have to pull a little hard, but it will come apart at the seem. 2 AA's.
1662964
Pull the bottom third of the handle off and batteries go in there. It's not clearly stated at all so understand your confusion. Hope you love the product like I do!
1662965
There is a seam under the on off switch, the entire bottom part / the handle pulls off and the batteries go inside there :) good luck!
2166032
No - I keep getting "low batteries" and the device will not take a reading. When I installed the new batteries, say issue. I've submitted a request to Withings to get their help
922066
YES, I just bought it, put new batteries in and it didn't work, bought more new batteries(in case the one's I bought were old) still doesn't work. I am fixing to research if I can get my money back from Amazon.
206115
I believe you have to plug it in. I don't see any place where batteries can be put in. I always plug it in.
1324752
Check to see if the batteries are lose. If it still does not work.......i suggest buying a new one.
2203295
We just had a similar incident with one of ours. we just let it run itself down till there was NO battery life left. I almost threw it out because I thought it was broken! I decided to charge it one more time to see if I could get it to work and it had reset itself and came on and worked properly. just let it go till it is dead dead dead and then try recharging it and see if that works
1823987
First u open by turning it to the right and take out the paper it have in it that protects the battery....then u close it to by turning it to the right until it comes on!!!
1225460
Hi there! Sorry for the late answer :)Please watch this review where everything is explained: https://www.youtube.com/watch?v=QigDxFWdPKoDid you put in the battery's? Maybe the ones that have been delivered aren't good anymore, we had the same problem and replaced them with new ones.Greetings
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
1138641
There is a reset hole on the back use a paper clip or tooth pick for 10 sec and make sure it has a full charge first ..also turn it off when you re set it ///I ve seen that help I ve had no issues ..THANK GOD ..for 80 bucks I LOVE MINE
910430
I would call the company of the device in which you are replacing the batteries. I would not mess around without checking first because you could destroy the device. You might want to call a place like Batteries Plus in case they could guide you. Good luck.
322186
Think everyone has this problem. Below the display is a small button like protrusion, push in on that and, volia, the battery door opens on the other side. The plus side of the battery goes down in the holder. You'll love this guage, it works great.
1117950
Very easy...turn the device over..there is a round cap with a slot in it..place a coin in the slot..turn it counterclockwise..the cap will pop off.. pry the battery out taking notice which side of the battery is facing up..replace the new battery the same way.. replace the cap. It is a good idea to check the battery in both the sending and receiving units..I own 3 of these.. and 2 of them had weak old batteries rite out of the box.. I really like them.
1519792
You give it a little twist in the middle. That's where the batteries go. Had so much trouble with mine that I finally threw it in the trash.
1540610
It's such a great mouse but they did design the battery compartment like a hidden passageway and yet so simple to open once you know the secret. On the bottom there is a square button in the center beneath the on/off switch. Push that and the battery compartment on top of the device opens. I hope this helps.
1834930
Try a coin. It is kind of hard at first, but if you push up on it, it snaps out. There looks like two openings for the battery, but it's the upper one. The lower is for the little circular stand that comes with it.
1835208
I thought mine was broke also. I tapped it in my hand and squeezed it while it was open. I'm thinking its something in the on/off switch. Once its on, it stays on though.