My printer won't recognize 3 of the cartridges. Any suggestions?
1678445
My printer, Pixma 4820, recognized the cartridges. Printing was fine for thing which are not kept, however photos faded badly and I've gone back to Canon ink. Jim Wilson
1678446
They have always worked for me. They do not last as long as the Canon ink. Just make sure the cartridges are clicked in properly. Sorry I couldn't be more help.
1678447
make sure all plastic and wrapping is off each cartridge and if still not recognized then go to settings on ur printer and preform Maintenance, it should clean everything and it will help it read the cartridges.
615134
It sounds to me like you need to contact HP support. I'm assuming you put in a genuine HP cartridge. You didn't say what kind of cartridge.
1285551
Sorry I just saw this. I have been using Canon printers since 'before Windows' and have always used generics and in all those years I think 3 cartridges have failed me. Be sure and type in the model of YOUR ink cartridge for your printer in the Amazon search bar and you should get many options.
805604
Hi Angela,, what I did when that happen to me, was, I took all colors cartridges out, yes even my empties, an put them back in, an made sure they clicked in place, try it, it worked for me, then restart the printer.
1180019
Yes but the printer reported empty cartridge. I'll try again .. no time at present.
52001
I have not had much luck with this product printer won't read ink level after I fill it tried three different cartridges.
847078
I had that happen. I had to take the ones out I had in. put different ones in. Then later when I put the original ones that didn't work- they worked. It had something to do with how the cartridges snapped in.
2061952
Using the cartridges is always interesting. The chips onthe cartridges need to perfectly match the pins in the printer. If you are getting "cartridge not recognized" that may or may not be solved by removing and replacing the cartridge. If you are getting noting, power down the printer, let things reset and then try the new cartridges. I consider these a boon when they work and am not too disappointed when they don't. You might also try cartridges from one of the other packs. I hope this is helpful - and if not, truly sympathetic.
376852
There are youtube videos out there that offer some possible solutions. The only time I had a problem was when the cartridge was not full. Make sure each cartridge is full, clean the contacts with a lint free cloth and alchohol, and carefully re-insert each cartridge. Also, unplug your printer from the wall for 5 minutes or so, while you are checking the fill on each cartridge.. hope this helps.
1529934
I called the seller and the answer that they gave me was to just wait until the printer says the cartridge is empty then remove it and replace it. You have to physically check the cartridges to see if there is enough ink.
1657221
Assuming you have a printer model that works with the refill kit, there could be a problem with the chip you replaced. Is the new chip installed in the cartridge in the correct orientation? Did you try using the old chip instead of the new one?
1361212
If any cartridge, after refill, is not recognized as being full, its a matter for the manufacturer to resolve. I would try to contact the manufacturer for a solution or a replacement. Missing colors suggest a clogged print head. I would suggest performing the various cleaning procedures described in the printer's owners manual which is often available on the manufacturer's website.
1675327
I had the same problem. My HP printer is prrogrammed to recognize generic cartridges and it refuses to work. I followed the instructions to remedy but it didn't work. They did refund my $. You know Amazon censors negative reviewsof products. Happened to me. It makes me very wary of trusting reviews. For example why is this company still selling cartridges that do not work?!
1936025
Hey joenaples,did you try removing the cartridges and put them in back?when doing that press each cartridge firmly near the lock until you hear a click for each cartridge,the chip on the cartridge's has to ground properly for the printer to recognize it,worth a try,it works for me..
493951
Buy or refill the color cartridges. It won't print black and white without them.
997347
sounds like there is a problem with your chip. try combinations of installing while machine is on and off. if it doesn't work, contact the dealer of the cartridges, they were helpful to me.
1480725
Take out all the cartridges and clean the connectors with alcohol.Turn printer off and on, shake all the cartridges well and insert them. You may need to redo the steps few times before printer recognizes the cartridge again. It even happens with the original cartridge sometimes. On another note Epson printers are the worst. Can't wait to replace mine.