can acer replace a broken screen by warranty? my laptop was under a small presure and the 8.9" screen does not work. may need to replace it. please tell me what to do.
1222860
How long have you had it? I'd check to see if it's covered by Acer. At worst, they'll just say no, and maybe give an estimate to fix it.If you bought it with a credit card, some of them carry some kind of replacement benefit on items purchased. I've never tried to use it, though. It would be worth a try to check on that, too. Good luck!
1222861
I bought my netbook back in November 2008. Opened it up today to use and discovered the screen is cracked. I hadn't dropped it or anything. I'm wondering how much it will cost to have the screen replaced.
1222862
Cracked screen? Plug in an external monitor and move you files to a new Acer Laptop. Then buy the warranty for the new one if you want to. These Acer mini-notebook computers are so cheap they are not worth fixing. It is cheaper just to buy a new one. Most laptop screens for other computers cost more than this computer does to start with.
1222863
I left the screen as is on the netbook. The crack is up in the left hand corner so it can still be used and my son is the one who now uses it. I would never buy an Acer product again and in fact got myself a regular sized HP laptop.
1222864
Then, as posted already, you could try phoning the credit card's customer service # and explain what happened and see if it's covered by the credit card perks.
1222865
My Acer screen cracked from simply shutting the lid. Acer has stated they will not cover it.
589816
They don't cover it. By definition (their definition), a cracked screen means abuse, which is not covered. Google Acer Aspire One cracked screen, and you see that others had cracked screen for no obvious reasons.
1170486
It comes with a standard one year manufacturers warranty, and depending on where you purchased it you may also have an additional warranty. You call Acer customer support for the country you purchased it in.
2119924
If you think that you might possibly crack the screen, spill something on it, drop it, or any of that, then it's worth it. We had a laptop screen crack, we made a 5 minute phone call, shipped it to them, and they sent us an amazon credit for the amount of the computer. I used the credit to order a new one and had it at my door so fast. It was 1 week from the phone call to the new laptop in my hands, and I only had to purchase a new warranty. As far as I'm concerned, the warranty is very much worth it.
897013
That is very interesting. I had it 14 months and the screen has about 50 vertical lines on it and can barely be read. I am very unhappy being I may as well get a new one for the extra $49.00 to have it fixed. It is interesting that someone says Amazon will not be selling them any longer. I wonder why? Does any one have any idea how to fix this or is it un-fixable?Does anyone know of a better one that doesn't break as soon as the warranty is void?
2043244
I believe it comes with a 1 year limited warranty, but you can look on the Acer website to make sure.
1492827
Probably not because you broke it when you installed it . If it was cracked or damaged before hand then maybe the company will honor it. I once had a glass screen I installed have one of the ribbons tear loose during install from apparent bad QC on the manufacturers side and the vendor replaced it for me
311957
I personally haven't had this issue, but I've read reports of screen issues like that. You might need to send it in for replacement. I hear customer service is easy to work with.
729460
Hi Amazon Customer, Thank you for your interest in one of our products. We would be more than happy to find a screen that is compatible with your laptop. In checking for screen compatibility, it is best that we go by the "part number" of the screen to ensure accuracy. You can find the part number at the back of the screen once it is taken out of the laptop. We look forward in doing business with you. Thank you,
1559751
If you can only display on an external monitor, then I'd call it DOA. Send it back for a replacement.Acer or Amazon should have you set. Just make sure you register the Acer on their website if you plan to get a new one from them.
1345245
Buy a new one. It cost about the same for a new screen. Hopefully you bought the warrenty
1884329
I would say NO. I am skilled/handy man and my attempt to replace screen failed. further investigation has revealed some tech experts have also failed. Mt suggestion, see U tube then send pay a repair shop.
902688
You will need to order a new screen. But be very careful taking it off as you can damage the LCD. You can get some YouTube video to help guide you!
1471970
Hi Christian,Thank you for your interest in one of our products. We would be more than happy to find a screen that is compatible with your laptop. In checking for screen compatibility, it is best that we go by the "part number" of the screen to ensure accuracy. You can find the part number at the back of the screen once it is taken out of the laptop.We look forward in doing business with you.Thank you,
1249871
I recieved the replacement screen originally. It didnt work properly, Amazon sent me the return documents. Its been over 45 dsys and I have not been replaced nor reembersed yet. Still want the screen or the money bsck.
699165
Did you check the screen before completing the install. When I installed mine the screen is very delicate and easily broken. You will need to send it back as a defect.
57787
How old is the unit? If its over a year old there most likely is no warranty, if its under that time frame, is the screen cracked or broken? If so, this is not a covered item, if the screen just went out, that would be covered under a warranty. Hope this helps
1038047
I would contact Lathem directly about a replacement. You might be able to get a new screen. They have always been helpful when I call.