What is your return policy if the thread doesn't work with a particular machine. Obviously I will have to try a spool to see if it works.
1654745
Did you email the seller? Because this question is going to people who purchased the thread, not to the seller. We can't answer about the return policy, only the seller can do that.
873951
No I am pretty sure that will not work in this machine....check mfg on that
1772986
Yes. I really love this machine. Self-threader no longer works, but everything else is working fine.
1281355
It sounds like the threads are stipped and we dont think htere is a remedy for that. If you send us your order number we can send a pre paid returnlabel to send it back for an exchange.
1868565
My advice, as mine did not work. Take your machine to a store, and test the device before you buy. Make sure it works, first. Greg
199406
They told me that the boards are either refurbished or pulled out of units that didn't sell. The one they sent me worked for about 5 minutes before it crashed. I could never get the laptop to stay running with it so I sent it back. I ended up buying a new laptop and scrapped the hp, which sucked because those were expensive computers when they were new. As far as whether it will work in your model, you can probably e-mail the sell with that question if you're still interested. They were okay to work with and were willing to refund my money.
1459622
I think it may work for your machine. You may give it a try.If it does not work you may request a refund. The customer care is excellent.
1877349
Send it back. Mine works just fine but others have found a wide variety of issues. I think poor manufacturing is a real problem.
1516951
The same thing happened to me, and I called the manufacturer. I got zero response, so I hope you have better luck. I had only had the machine a few months when it gave up.
500470
No, I've never had a problem with this machine (so far) Maybe it is just your machine and you should ask the mfg. to replace it? I'm sorry to hear that you are having problems.
485375
Reman looks like works great dont know bout warranty replace nout for power cable seems like wrong thread size
2078848
J. Richardson - we have had a few ask this or a similar question - but no feedback yet. If you would like to experiment with it we would be happy to offer you a full refund if it doesn't work. Thanks, Don
1508978
My machine is still not working from when I bought it. They sent new wiring, which didn't work. Now they are sending someone out to look at it.
1191510
Does your thread break at the needle, have you tried different thread, or is it the bobbins, I would try a different bobbin
1151523
I have the same problem, except Amazon gave me the following response "Since the return window of the item has been expired and it is not returnable, what I advise you is to contact the manufacturer for the replacement parts. " Stick with STAPLES, get service at a fair price!
451029
I order this ,for my friend machine,as she wanted one, but did not fit.I can ask her about model # and let you know in 3-4 days...works?
778992
Didn't work for me as I tried that also. I have 2 of the same machines and tried exchanging to the machine I don't use as often and it did not work. Good luck