I have set up the system correctly, but now I cannot hear voices on live sporting events and some HD shows. I can only hear background noise. Any idea what I am doing wrong?
1659195
Check that the speakers do work by connecting directly to device running the expected sound(shows etc). Then check that channel works if only that speaker is working through the pss6 on the same channel tested directly. Once you verify that one channel works you can test the rest of channels on the pss6. If all work and testing the rest of the speakers work and channels on the source work then the wiring in between is the issue. Good luck.
1659196
Elizabeth... Not sure exactly what the problem is. I have mine set up through an amplifier and is primarily used for music at a spa where I have several rooms with speakers. Maybe the amplifier has been switched to another setting where only background sounds are coming out as if it were surround sound speakers where only backgrounds are heard. Check setting on amp. Let me know what you find...Steve
1659197
It Is most likely the setting on your surround sound receiver. Try them all , for instance the volume seems higher on theater setting for mine.
1659198
If you are watching HD, the audio would be 5.1 surround sound. If you are just distributing the front left and right channels, that's all that would be in those channels-- background music, sound effects...etc. The main voices would be in your center channel. You would need to switch your amp to not be surround sound when distributing, but rather just be stereo (l&r). Or, try changing to the SD channel broadcast. Those are usually not in surround sound.
1659199
If you are watching HD, the audio would be 5.1 surround sound. If you are just distributing the front left and right channels, that's all that would be in those channels-- background music, sound effects...etc. The main voices would be in your center channel. You would need to switch your amp to not be surround sound when distributing, but rather just be stereo (l&r;). Or, try changing to the SD channel broadcast. Those are usually not in surround sound.
1451827
Hey man, i have the same set up. If you are running the puck from the Center/LFE channel then make sure you are only running through left OR right channel and not both. left is LFE (or sub, what u want). right channel is center and will try and play treble and middle as well. or vice versa!!
866540
Most of the audio issues arise from trying to play mkv's with AC3 audio. If you email NBoxPlayer@gmail.com, they'll hook you up with a patch that you can download and install. Works like a charm and they were really fast about it! Apparently the firmware update is under the "manufacturer's copyright protection" so they can't just release the link on the internet.
556306
Check you system preferences or TV setting. It's probaly one of those. Also you won't get sound through the TV unless you change your sound preference
183757
I had the same issue. It's preset for surround sound. If you change the # of speakers in output you will get sound. It's in the manual. (You can also google the manual)
428012
Sounds like maybe your input is on the wrong setting? My tv connects through an optical cable, so unless I chose the optical input, I won't hear it. Check your inputs and if that doesn't help re-check your connections.
119523
There is not much information here, but my guess would be that the system either has the internal speakers off or the system is set to internal mute because it thinks an external sound source is controlling volume. I assume you are receiving some sound and it is just not changing as you toggle volume up and down. If you are receiving no sound at all, I would bet it is a cabling issue and you do not have a sound source connected to your TV. Hope this helps despite not being terrible specific.
1550354
I remember having that issue when I first hooked mine up as well. I think the source for your audio on the TV is messed up. Make sure you have audio coming out of the TV and not through a receiver or make sure the receiver will play the audio. I have to turn off my TV speakers in order for the audio to play tthrough an external source.
1028477
This happened to me too! I have know I have my tv on the right HDMI setting because I can hear the audio but nothing else. I already tried using photo and video but nothing worked! I am using an iPod 4th gen. Please help!
1113975
I think the surround sound just makes all the background noise louder!!! I am trying so hard to figure out to just have the voices loud. So far I have found out that surround should be off and I play with the pop or flat settings and balance
426186
I get plenty of volume from my speaker. Sounds like there is something wrong with your setup. Check the TV connection to the transmitter, or try a different connection. If that doesn't help, make sure there's nothing blocking the line-of-sight IR connection between the transmitter and the speaker.
1357549
I do not have this problem. If it is only during sports shows, it is probably the settings not a defect in the TV.
1758567
You know this system has been a pretty big pain for me. Sometimes it will work and then it just wont depending on what I have it hooked up to (TV, computer, etc.) I havent had that problem but I do know that you can go into the system through the TV and adjust the volume levels. You can also do a test to check all the speaker levels. Also try pressing "optical" on the remote.
1843637
Rick, try going to your Sound controls from your "Control Panel" buttons. I recently connected to a TV through my HDMI and I find that I have to manually switch the sound there from "Speakers" (which is my computer sound) to "NVidia Hi-Def Audio" in order to get sound to the TV if I'm trying to watch something on Hulu over there. One annoying glitch though: The switch only allows for you to change your "Default" settings (be sure to hit default if "apply" by itself doesn't work... that's what I have to do.) so you then have to go through the procedure each time you change. Annoying, but workable if you don't have to do it a whole lot.- MJM Rick, try going to your Sound controls from your "Control Panel" buttons. I recently connected to a TV through my HDMI and I find that I have to manually switch the sound there from "Speakers" (which is my computer sound) to "NVidia Hi-Def Audio" in order to get sound to the TV if I'm trying to watch something on Hulu over there. One annoying glitch though: The switch only allows for you to change your "Default" settings (be sure to hit default if "apply" by itself doesn't work... that's what I have to do.) so you then have to go through the... » Read More Rick, try going to your Sound controls from your "Control Panel" buttons. I recently connected to a TV through my HDMI and I find that I have to manually switch the sound there from "Speakers" (which is my computer sound) to "NVidia Hi-Def Audio" in order to get sound to the TV if I'm trying to watch something on Hulu over there. One annoying glitch though: The switch only allows for you to change your "Default" settings (be sure to hit default if "apply" by itself doesn't work... that's what I have to do.) so you then have to go through the procedure each time you change. Annoying, but workable if you don't have to do it a whole lot.- MJM « Show Less
734554
Happens whenever I transition to a game. I get very brief signal error and then I hear that fart sound as you describe. I just ignore it since it doesn't seem to be causing problems otherwise. By the way, I am not using the soundbar. I get this same thing with the PS3 being connected directly to the Samsung TV. How do you like the soundbar otherwise? I am looking to get something that makes hearing dialog on movies and TV better. No matter how much I adjust the levels on the TV I can't get it quite right.
514118
When I say they are loud, they are loud. I can't even put them up to 50 without dealing with roommates or other people next door having to tell me to turn it down. I haven't had that happen unless on my game or watching TV. That's just me on the audio quality. I still need to mess with it to see if there's a way, if I wanted to, to change the audio to concert hall or some other kind of audio format option.
85003
Hmm, well the tv is only really a monitor and wouldn't have anything to do with sound in this case right? Wouldn't you need to get the dolby sound from the broadcast source like your cable or directv box? e.g. connect your audio optical cord to the cablebox directly & plug directly into your HT setup.