my question is my son rode this for 1 day for his 7th birthday and now today the recoil broke, what am I to do about getting this fixed, broken heart
1673556
We are more than willing to replace any broken parts within the parts warranty period.
1673557
You may not like the answer. But I had problem with rear wheel bearing. After one weekend bearing literally disintegrated. I could not find part on web site and tech support was unhelpful, needed picture of it???? Probably last Chinese bike I buy
1476186
I have the same problem. I bought two and they both have the same issue. I feel I was sold defective products, my grandkids NEVER got to ride the junk.
1155657
My 10 year old son had to prop it up but loved it until it broke and they couldn't fix. They did refund our purchase but not the return shipping so we chose another gun.
1416529
Don't know mine is broke down first time I tried to test it. Recoil starter fell apart. Waiting for pro trade to respond.
1530382
You should try the rod first that came with your gun, if not you could risk opening it up or try sending it in for repair
2200826
Bought one few years back sat on the shelf for over a year put it on my 7mm and the damn cross hairs wouldn't adjust took it in to the gun shop and they said it was broken. I don't know why or how I won't buy another one
529150
ar-10 nice firearm check surefire search used fair price on competitors web site ,its what the military and law enforcement use dont embarress yourself by giving a monstrum as a gift. sorry it took so long to respond im a truck driver and went home for thanksgiving and promised no phone or internet. i put it on my 9 yr old red ryder bb gun.wish people would give better responses. and in the future check reveiws on any product you may consider spending your hard earned money on merry xmas to all
707887
You cock it back by pulling the slide back. It's not hard for a kid who's at least 9. Our trigger mechanism broke in less than 2 days. I would say not to expect much more than looks.....
2273622
Mine still works fine, i made sure i bought the original Disney company toy, my son handles it rough and throws it hard on the carpet/bed - hopefully it stays good, but if yours broken for what ever reason, try calling amazon / company, not necessary they should replace it but you never know.....
1565431
contact the suppler. It should be avaaible on line. Mine was all torn up also. Lucky for me I figured it out.
298912
Just contact Hasbro ASAP - this is a defect in the product, and they will replace it. It's a little gross as you have to decapitate it and send back the head, they then send you a whole new pony. Our new pony worked just fine, still does, 2 years later. The grinding clicking ones are just defective, that's all.
160761
NOOOO! My son played with this thing for about an hour before the whole thing went bad. The shells are a joke. Don't waste your money on cheap airsoft guns. Spend the money and save yourself a great deal of hassle and time. Good luck.
1371338
Sorry to hear about your experience. Fortunately the bike i purchased for my son works well even though he does not use it. The only thing i can think of is to have a mechanic or tech guy look at it. They may be able to tell you which part is defective and then you may be able to order a new part and have them install. Sorry
57108
My advice is to send it back. My Bounce back lasted less than a year before the springs started ripping thru their supports. Champion said tough luck. Find a different brand.
1801051
We have the same issue, but did nothing to cause it and it stopped working. It was cool for about a day! Expensive to die so quickly. (This was for my husband, and he was careful with it.)
1089183
This particular gun doeant hurt that bad. But u can play with the fps on it and make it shoot further and harder. Ive added some mods to mine and I can knock a tin can off a kids head at a little further than a football field long
2155512
I wish I knew...eventually, all the darts get lost or get stuck in the barrel and will no longer work, as they tear. I have contacted the company, but no one speaks english well enough to understand. I will buy another, then return my "broken" one and hope that the new one works better than the older one. Good luck!