how is it that the machine works but no coffee is coming out?
1670509
It needs to prime first. Follow the instructions to a T. Run it without a coffee first, just to test. It's what I did.
1670510
My machine does not work - does not make coffee. It does nothing. Even worse is there is no one to talk to at CBTL. Do not waste your time or money
1670511
Make sure your pod is inserted in the correct way & that you are pressing the correct button for the type of coffee you are making eg, brew is only the bottom 3rd button & buttons 1 & 2 are for espresso only. Be careful not to mix them up.
1670512
I'm with L. Sampson...the very first thing to do is prime the machine according to the instructions in the manual. The machine will not work if this has not been done.
1670513
Hi Rachel, Without knowing how old the machine is--two things could be wrong--the water pump may be defective--not getting the water out of the reservoir. You may also check the tubing it may be blocked. If it is still within warranty I would ask for new one.
1670514
I have called them several times, and I always get an answer promptly with no waiting. Are you calling the correct number? 1-888-520-2285? And calling during west coast business hours?
708493
The carafe is glass. It will beep just a couple of times when the coffee is finished dripping, then another quick beep when 2 hours is up and machine automatically turns off. However, this thing has proved to be unreliable -- just stops working from out of nowhere, then might start working again if you try a week later. On my second in a year; figured the first was a fluke, threw it out and got a new one, then the same thing happened. I just happened to try the second one once again before going about trying for a return, and all of a sudden it was working again. Very good machine otherwise, but who needs one that might just not work? The carafe is glass. It will beep just a couple of times when the coffee is finished dripping, then another quick beep when 2 hours is up and machine automatically turns off. However, this thing has proved to be unreliable -- just stops working from out of nowhere, then might start working again if you try a week later. On my second in a year; figured the first was a fluke, threw it out and got a new one, then the same thing happened. I just happened to try the second one once again before going about trying for a return, and all of a sudden it was working again. Very good machine... » Read More The carafe is glass. It will beep just a couple of times when the coffee is finished dripping, then another quick beep when 2 hours is up and machine automatically turns off. However, this thing has proved to be unreliable -- just stops working from out of nowhere, then might start working again if you try a week later. On my second in a year; figured the first was a fluke, threw it out and got a new one, then the same thing happened. I just happened to try the second one once again before going about trying for a return, and all of a sudden it was working again. Very good machine otherwise, but who needs one that might just not work? « Show Less
1759149
Over the years, and many Krups expresso machines. I learned to stop the flow of coffee when carafe is half full and turn on the steam. you will get plenty of frothy milk. Then return to making coffee and the machine will clear out all water. (I heat my milk first, a no no). also be sure to use filtered water for your coffee and your machine will last longer
2216959
Just make sure that the coffee holder is snaped down in place before you start the machine. If it does not click in, is not seated properly and will leak. After two years of ownership with no issues it may just be worn out.
1158243
Eric it sounds like when you initially set it up you did not add enough water and there may not be enough water in the reservoir. Or you do not brew coffee enough and water is evaporating off between brews. I would check the Bunn Web site as they were quite helpful when I needed them.
19916
Our machine seems to make it hot (hot enough that I can't hold the glass cup bottom). I will say, though, that the FIRST espresso after we turn it on seems cooler than the subsequent attempts (still very warm; just not hot). I imagine there is some water in the lines that isn't heated, but I don't know that.
1044855
Maybe if some type of a filter is used. From the very beginning of using my product I noticed that the. Appliance doesn't keep the coffee as hot, like if the heating element is not working right.
1121538
There is a reservoir that holds the brewed coffee. It comes out. All you have to do is remove it, empty and rinse. Put back in and brew another pot. Really easy.
1121540
Just put a cup under and drain until no more comes out. Also, the part where the coffee is comes out I believe. It's easy to maintain.
587183
hmm not sure, all i know is you have to have the machine on for atleast 30 mins before getting a hot cup of espresso
776389
just got mine out of the box and i'm having the same problem. the filter holder is hot, the steamer seems to be working, but water isn't going through. i thought i tamped the grounds too much, so i have now tried with a loose tamp and with no coffee grounds at all. All I get is a horrible noise. I'm very frustrated!
1158241
Add more water a cup at a time... No coffee. When it finally starts coming out you have filled the resevior.
638692
Rebecca, Use the scoop to measure your ground coffee and put it in the small basket. Behind the basket is a small open tank and that's where you put your water. I just use my own measuring Tablespoon and follow the amounts given on my coffee can (Folgers regular coffee + 1Tablespoon coffee grounds per 6 oz water. Then flip the red button and it will light up so you know its on. It wont do anything for several seconds but then you'll hear it start to brew. When its done brewing you have to flip the switch back to the off position. It will not turn off by itself. Don't leave it on as it could be a fire hazard if left long enough. After using it for awhile if the brewing gets slow you can brew a cup of half white vinegar and half water (no coffee.) Let half of the vinegar-water brew and shut off the machine. Let it sit a few hours or overnight. Then turn the machine back on and let the other half of the vinegar-water brew all the way. Then shut it off to cool a little. Then run a cup of plain water all the way through. Repeat the plain water brewing until it doesn't smell like vinegar anymore (usually just 2 brewing cycles.) It will run like new again after you do that. Doesn't need it very often. I adore my Caf Uno and hope you enjoy yours.
347730
Easy fix. Just run a few squirts of hot water through the frothing tube before you start to pump your coffee. (Middle switch to the left and pump switch to the right to squirt water through the frothing tube. Middle switch to the left top switch to the left to pump coffee.) When you do this, it resets and clears the thermal block. I simply do it every time I make a cup. I usually make a cappucino, froth the milk, clear the system by squirting a bit of hot water into my cup to warm it a bit, dump the water and put the cup in place as I turn the top switch to the left to pump the coffee. Works like a charm! Great espresso, great crema, great froth! Easy fix. Just run a few squirts of hot water through the frothing tube before you start to pump your coffee. (Middle switch to the left and pump switch to the right to squirt water through the frothing tube. Middle switch to the left top switch to the left to pump coffee.) When you do this, it resets and clears the thermal block. I simply do it every time I make a cup. I usually make a cappucino, froth the milk, clear the system by squirting a bit of hot water into my cup to warm it a bit, dump the water and put the cup in place as I turn the top switch to the left to pump the coffee.... » Read More Easy fix. Just run a few squirts of hot water through the frothing tube before you start to pump your coffee. (Middle switch to the left and pump switch to the right to squirt water through the frothing tube. Middle switch to the left top switch to the left to pump coffee.) When you do this, it resets and clears the thermal block. I simply do it every time I make a cup. I usually make a cappucino, froth the milk, clear the system by squirting a bit of hot water into my cup to warm it a bit, dump the water and put the cup in place as I turn the top switch to the left to pump the coffee. Works like a charm! Great espresso, great crema, great froth! « Show Less
1601560
I believe that the coffee pot is defective. The last measure of coffee is not deposited into the pot instead, is dribbled onto the platform causing a significant puddle.
1333474
Not sure about your specific situation, but you have to follow its very specific order of events. 1 - plug it in. 2 - push the "brew" button. 3 - put the water in the reservoir. 4 - open the filter/cup case and insert your coffee and allow the water to flow into the machine. 5 - close the filter/cup case. It should brew if you follow those steps in that order.
268436
no noise what so ever when it is done. It sounds like a regular coffee maker then silence