I can't get it to align with my GS5. What am I missing? Does it require a setting to be changed or an additional part? Is set squarely on top.
1654011
Hello. You need additional part. The back cover has to be changed. They sell them here as well.
1654012
I believe the issue is that the induction pad on the card (inside the GS5) needs to be within a certain distance of the induction pad inside the Koolpad. I found that I need to offset the GS5 so that the printed text "Qi Wireless Charger" on the Koolpad is just visible at the bottom end of the phone, and the top end of the phone is therefore extended past the top end of the Koolpad. It now works perfectly every time. The thing to keep in mind is that the Koolpad was made to work with many different phones of different sizes, and the card that is installed into the GS5 is what determines where one needs to place the phone on the pad. Hope this helps. I believe the issue is that the induction pad on the card (inside the GS5) needs to be within a certain distance of the induction pad inside the Koolpad. I found that I need to offset the GS5 so that the printed text "Qi Wireless Charger" on the Koolpad is just visible at the bottom end of the phone, and the top end of the phone is therefore extended past the top end of the Koolpad. It now works perfectly every time. The thing to keep in mind is that the Koolpad was made to work with many different phones of different sizes, and the card that is installed into the GS5 is what... » Read More I believe the issue is that the induction pad on the card (inside the GS5) needs to be within a certain distance of the induction pad inside the Koolpad. I found that I need to offset the GS5 so that the printed text "Qi Wireless Charger" on the Koolpad is just visible at the bottom end of the phone, and the top end of the phone is therefore extended past the top end of the Koolpad. It now works perfectly every time. The thing to keep in mind is that the Koolpad was made to work with many different phones of different sizes, and the card that is installed into the GS5 is what determines where one needs to place the phone on the pad. Hope this helps. « Show Less
1654013
I've got an S4 and there is definitely a sweet spot but I haven't had any issues finding it. This may be a stupid question but did you buy the receiver for your phone? It's not built in.
1654014
You need a wireless charging cover. http://www.amazon.com/gp/aw/d/B00ITI24EK?pc_redir=1413853742&robot;_redir=1
1654015
The point where the S5 charges is about 1/2 inch outside of the matt. Depending if you place it on one side or the other, it will sound a buzz and the LED will turn blue and the charge will start. And, keep setting your phone squarely although off center . You soon will be able to put your S5 on the exact spot.
1654016
I have a GS5 also. I had that problem with a round charger, but have not had that issue at all with this one. It should not require any additional settings. I will tell you, however, that it charges VERRRRRY slow, and really gets hot, so I hardly use it.I also see the prior answer, and assumed you had the receiver in the phone. If you don't, you need to buy one. It's a very thin card, sits on top of the battery, and will not increase the thickness of the phone at all. Costs about $15 on Amazon or Ebay. PThink Ultra-thin 0.5mm Qi Wireless Charging Receiver Card Coil for Samsung Galaxy S5 SV (0.5mm) I have a GS5 also. I had that problem with a round charger, but have not had that issue at all with this one. It should not require any additional settings. I will tell you, however, that it charges VERRRRRY slow, and really gets hot, so I hardly use it.I also see the prior answer, and assumed you had the receiver in the phone. If you don't, you need to buy one. It's a very thin card, sits on top of the battery, and will not increase the thickness of the phone at all. Costs about $15 on Amazon or Ebay. PThink... » Read More I have a GS5 also. I had that problem with a round charger, but have not had that issue at all with this one. It should not require any additional settings. I will tell you, however, that it charges VERRRRRY slow, and really gets hot, so I hardly use it.I also see the prior answer, and assumed you had the receiver in the phone. If you don't, you need to buy one. It's a very thin card, sits on top of the battery, and will not increase the thickness of the phone at all. Costs about $15 on Amazon or Ebay. PThink Ultra-thin 0.5mm Qi Wireless Charging Receiver Card Coil for Samsung Galaxy S5 SV (0.5mm) « Show Less
1654017
The galaxy s5 doesn't have wireless charging built in, you'll need a charging back or a Qi adapter card on the battery. I went with the Samsung back, but it makes the phone too thick for most cases to fit properly
1654018
Additional observation: I am using the GS5 on 3 different types of chargers. Incipio Ghost 100, Incipio Ghost 210 and the Koolpads. All without a problem. Link up immediately. Sounds like a bad receiver or misaligned with the contacts in the back of the phone!!!!
1654019
I had no problem with my wife's GS5. Could be you don't have the gold contacts in the Qi receiver lined up inside the phone properly, or you have a faulty Qi receiver. Double check the contacts inside the phone with your receiver and see if they are making contact. Both my GS3 and GS5 work flawlessly.
1701191
yeah thats how i did it the only thing is does yours fit your screen cause mine goes out 1/2" out in every direction and i cant figure out how to fix that
768771
I had to put mine on a few different ways until it looked right. YouTube probably has videos on how to put them on. Sorry I couldn't be of any more help
1761365
Update on my answer. The bottom rests move so your Galaxy will fit. My were already in that position so I didn't realize I had the bottom rests.
2100504
Dear customer Stephen, from my experience, I do not think it is due to installation of the S-View Cover! My phone works perfect with a similar cover! Please try to find out another fault or cause! thanks.
1729583
It is standard but the corners r square. The standard is round corners. So u may need to re-chisel the corners depending on current handset.
169246
I had this problem a few times. The position in which it works is very specific. Carefully put the battery in and male sure all corners are in. Then put the rest of the case on before you try it. That's what works for me, hope it helps
76182
I believe the camera opening is in a different spot. look for case specific to your model phone cause each Galaxy phone has camera or speaker in a slight different spot. but there so many on amazon you should find something you like at a great price, hope that helped
1057696
You can adjust the mount to landscape, but I have the Galaxy S5 and I did not fit the mount.
1408247
Lanscape mode yes, portrait might be.My galaxy s5 doesnt stand in portrait mode
1415230
Hi..Sorry for the late reply ! It might be a little hard with the phone standing vertically in the stand. I tried it myself and it was a bit awkward. It does work nicely horizontally. I ordered mine because I used a bluetooth speaker it was nice to easily see what music I was playing instead of constantly picking up the handset. Hope this helps.
921271
Rebecca...first place the soft rubber skin on the phone by snapping two opposite corners over the corners of the phone, then stretch the other two corners over the phone one at a time. Adjust the cover for a good consistent fit. Then snap the hard plastic back over the back of the soft rubber skin, you will need to press the middle of each side from behind until the edges snap in. As before, once it is on you can adjust to have all of the features aligned between the two parts of the cover. Also important - when you place the phone into the holster the face of the phone should be pointing inward toward the holster. You can do it!
469914
I have trouble keeping sync also.I also have trouble getting it aligned properly
984559
Hello it actually bothered me too. However I decided to place it on top, since the screen is heavy and is not moving at all at bottom. I am in agreement with other comments if you feel that is going to move the other two at bottom would certainly solve this problem. Hope this helps.
1301037
I believe you have installed the protector upside down. The side facing out is slick glass, the side facing the screen has an adhesive to make it adhere to the phone's screen.
2086640
I have the Galaxy S5 as well and it works just fine as the screen shifts to accommodate the orientation. I also cut out the plastic screen after a few uses for better contact with the gorilla glass. Over all very happy with this product. In fact, just ordered a second so I can have one in the wash, and one to wear.
1537383
I had the same problem too one time look at were you have you button on your phone and were you have the Everything must be aligned perfect or the case will get stock...how I took it off last time I got a skinning knife and with the Tip of the knife I pushed it out it popped open..... Try that it help for me