I bought the above 3 days ago and can't connect to my wireless. Iphone, Ipad and 2 pcs work fine. What's my problem????
1668942
Your router may not allow the total number of connections you're trying to make. You can test it by disconnecting the iPhone/iPad and then see if you can connect your computer.
1668943
Ok, I cked and I have both airport Ext and Ethernet card. I have a Fio verizon modum in the basement that is connected and running correctly. Do I set the the Connection to 1)Airport 2)DSL (don't think so) 3)Cable in modum of 4) Ethernet. There is nothing in the back of the computer and Apple said I didn't need anything just the wireless. I have pppOL, firewire and airport (whatever that means).
1668944
apple has great customer support, 3 days you are still under warranty and the wireless connection should be seamless. contact apple support
1668945
Go to the Apple symbol in upper left and click on "about this Mac" and scroll to the Hardware feature to see if you have the following cards on the motherboard: Airport Extreme for WiFi and an Eternet Card. If not that is your problem, probably.
597075
Probably because Consumer Reports tests products when they are new. Mine worked fine for a few mo. and then suddenly lost its ability to connect to the internet wirelessly. After several phone calls to customed support and ying to fix the problem remotely, I finally had to box it up and send it in fo repairs. Working fine now but who knows for how long.
1999413
Trust me I understand your problem. the first time you do it there maybe be a few issues. you need wifi to get all of the updates if you just bought it. if you try to connect to the server you want and it acts like it is connecting after you put your password in and then stops. try restarting it. if that doesn't work. click forget server and try it again. after you get the updates you should be good.
153932
I had the same problem. I was able to connect it to my router and to my phone via tethering. The module worked ok only for 6 hours and then stopped working. After a reboot to the system, the control panel continuously rebooted with an error message until the module was removed. Since I had another control panel with the same module that worked OK, I have filed a claim to return the item as I consider it defective. I will get another one.
1225089
I agree with Christian. The seller is great about customer service and treated me well - even though I also had a bad unit. They may even be able to help you with the connection issue with your device. Good luck!
790187
I had nothing but problems with mine. It eventually would not stay connected to wifi. I lost about $20 in games too. I returned it.
1118785
I have the same issues too....I think I am just going to return it...have gone round and round with customer service "online chat" and that was totally pointless....really a shame...but not worth the time spent to get it to work, finally got past the update software phase and now it can't connect to anything yet per the stats I have an "excellent" signal.
179879
Hi, I think there are better router choices around than this one. I found the user interface tough to navigate & it seemed like I needed to reset it quite a few times to keep it running so I ended up getting a different one from Netgear. I didn't try to use this with any Apple Products so I'm sorry but I don't know on that one. Take care!
971689
Hi Vespasian - I did have issues but what I found is that you have to be REALLY REALLY REALLY patient. I'm running the latest firmware (V2.0.5?) and for the longest time unplugged the device as I felt it degrgated my network performance and introduce other issues (i.e. I had issues connecting to the router that it the Sabrent was connected to). Today I decided to give it another shot. I ran SpeakEasy speed test (10x) on both routers that I have, the plugged in the Sabrent to the router (U-verse so it's the one "DSL modem" as well). The Sabrent showed it was connected to the router & I could access the internet on my laptop when connected to the Sabrent, working as a host. I then attempted to connect my laptop directly to the router which the Sabrent was connected and I couldn't - but I could when connected to the other router. I was ready to downgrade to V2.0.1 but on the time it took me to download and switch things around the issue magically resolved itself. YMMV but for the last few hours I have been able to access the internet on both routers (w/o going through the Sabrent) as well as stream music to multiple devices. There is still an issue with lag between my Airplay devices (laptop and jailbreaked iPhone 3GS running AirFloat which turns that into a receiver). Just be patient - my experience is that this isn't the fastest devices but in time my issues were resolved. Good luck.
905958
Mine never connected to any of our iOS devices. I didn't order from Amazon and ordered directly from Lose It and it took a few weeks for a response but ultimately that confirmed that many people reported issues with the device and they refunded my money. They didn't even bother to have me ship it back to them, they had me discard it. I would look for a different product.
1368569
So far, I can't get the WiFi to connect on mine. I've done the firmware upgrade, but that didn't help. It sees the router with a strong signal, but won't connect when I enter the code. So, I'm using the cable for now, but if that's all that works, I should take this one back and get the one without WiFi that is $70 less.
501384
I haven't had problems with wifi. You may want to see if you have the latest software for it.
2018684
i just purchased this tablet and i also tried to connect to the internet using 3G, and wasnt able to, the wifi isnt even working for me. if you find out the answer to your question please post it for everyone to read. Thanks
634213
I had same problem. Garbage.. I read that it needs updated. But you have to buy the hardware to update it or know someone who has it. I gave up.
286634
Me either. Thinking of sending mine back. I got two. I can't use Google Play Store because wifi not strong enough. Strangly, every other device in our house is worki fine with our current wifi set up, so it MUST be this device.
436450
Put me in the frustrated club. Like another commenter I did not spend a lot of time, but it became clear that my use was not one of the primary supported methods. If you're not in Apple world, I would be prepared to devote some time to getting it to work. It should be possible, but the quick-start easy-setup is not going to do it, and once you get past that, you're on your own to some extent. Docs are not extensive, I didn't see if they have support.
1871579
I have not "connected" it to a home (Windows desktop?) PC but will try & let you know It has worked with Android & Apple devices. The big question is Does the device you want to use it with have a Wi Fi card?