Help! Basket and filter are stuck and I cannot get it out
1678239
I don't know if this helps, but , did you put the filter cup in properly? The only way I know for it to get stuck is if the handle of the filter cup and the orientation of the cup is wrong....I'm afraid that the only way to get it out is to pull until something gives.......wish I could help more
1678240
If your unit is a brand new then you've got a defected one; otherwise, you will need a thin metal plate strip but stiff enough to push down the permanent filter to slide the cone out since u may insert the permanent filter incorrectly.
1572606
There are two flat areas that align with the tabs. Rotate the basket until the flat areas are at the tabs and it will lift out.
407838
Just take the top off and there should be a black flap. Undo the flap and replace with new filter. Make sure u take the plastic wrapper off of it.!
839084
1. Open the lid where you pour the water.2. Locate the filter holder (usually is black).3. Grasp the filter holder and pull straight up. ****NOTE how the holder is in position.4. Open the small basket that holds the filter.5. Remove filter.6. Place the new filter in the basket and close.7. Place filter holder back.
744152
There are two tabs on the bottom of the basket. These tabs are used to attach the struts that attach to the front wheel to support the basket. The tabs can be removed. It will take some effort to remove them. Good luck.
2176364
There are two filters. One square and the other round. To remove simply grab close to the outside edge and begin to pull it out all the way around. To insert new ones simply begin stuffing it in and work your way around the lid. Use a finger to straighten out any part that did not go flat.
1262970
pop the top(the "handle" it takes a little effort!)then take off the clear plastic part. The cap on the bottom acts as a funnel to help! let me know if that helps!
1155755
I just took apart mine. There's two screws on the sides for the bottom section, two on top in the handle and one on the bottom on the bottom section. Takes those out then just force it apart. It's hard to force apart, but that's the only way.Sorry for the year late reply
1445561
I used some pliers. They are very tight. I had to tare off a chunk of it and keep pulling on it until it finally came off. Good luck.
1082087
I've tried everything to get mine to open. Like yours, it seems to "stuck solid." My solution is to buy some other model of shower filter.
96573
If you have one that sticks, the best way is to pull out the fork or prong part with cap still attached over the trash.(good to do this always so you don't lose the top!) Empty the filter out by pushing with one finger from bottom and I usually tap both parts to remove grains (prong and cap still connected. then quick rinse in sink and again poke the cap out with finger under the Fawcett. I hope this helps! I have several and use them every day. I also turn the green part bottom side up, then place the fork on top forks up, and lay the cap horizontally to dry .It really works quite well and dries quickly! Margaret If you have one that sticks, the best way is to pull out the fork or prong part with cap still attached over the trash.(good to do this always so you don't lose the top!) Empty the filter out by pushing with one finger from bottom and I usually tap both parts to remove grains (prong and cap still connected. then quick rinse in sink and again poke the cap out with finger under the Fawcett. I hope this helps! I have several and use them every day. I also turn the green part bottom side up, then place the fork on top forks up, and lay the cap horizontally to dry .It really works quite well and... » Read More If you have one that sticks, the best way is to pull out the fork or prong part with cap still attached over the trash.(good to do this always so you don't lose the top!) Empty the filter out by pushing with one finger from bottom and I usually tap both parts to remove grains (prong and cap still connected. then quick rinse in sink and again poke the cap out with finger under the Fawcett. I hope this helps! I have several and use them every day. I also turn the green part bottom side up, then place the fork on top forks up, and lay the cap horizontally to dry .It really works quite well and dries quickly! Margaret « Show Less
135835
The top lid pops off from the bottom part holding the filter -- ours was so loose it kept falling out -- so we had to bend it out a little to hold in the filter. Just use a screwdriver or something -- should come right out. Hope this helps.
41232
I have found I need to stick a pin in the basket to clear out the hole. There is only one, in the center, you can see it clearly from the bottom.
1657094
I guess you could try to contact the manufacturer, but I doubt it. How'd you manage that anyway? For future reference, I put it in the basket where the utensils go.
346770
It should unscrew in the counter clockwise direction. Try tapping the filter gently with a wooden spoon or something like that to break it free.
97505
Remove the filler tank and locate the filter at the bottom of the rubber tube. You should be able to easily pull it off. It not, just take some scissors and clip it off as close to the filter as possible. Hope this helps you. Mine is still working fine and does what it is supposed to do.
1232769
Had that problem too. Lift the handle of the basket and make sure the ends go completely into the recessed area for them.