AM i the only one having issues with the ferris wheel? mine doesnt do a full rotation without the "seats" hitting the plastic on the bottom
1673217
I just looked at my daughter's, and that looks to be by design. The Orbeez come down the spiral chute, get funneled through a small space right before where the seats hit, and as you turn the Ferris wheel, that is supposed to pick them up, which is why it drags...so it can catch them. I can't attest to it working well, but that looks to be what it is "supposed" to do.
2201225
We just got ours, but owned these years ago, and I noticed right away it didn't spin right. The plastic around the tip of the feathers that attaches the swivel is too high up on the swivel thing (technical term ;) ) so I just trimmed the plastic back a bit, and it spins perfectly now.
674385
Had problem with the front wheel. It locked up several times before the ball bearings actually came out of the wheel. Amazon replaced it promptly, and we haven't had any other problems yet, but it's definitely an issue that KaZAM needs to address in production.
1150251
I don't think that's normal. Mine does spin for awhile, but only until it gets to slot 1. I'm not sure why yours is malfunctioning, but you should probably contact the manufacturer and/or seller. Hope that helps.
1870391
No, I do not have this problem. perhaps you got a faulty swing. Perhaps you can trade it in for the same model..ours is great, I'd stick with Little tykes!
841332
I haven't had that problem with mine. Make sure the green slider button above the roller is fully to the left.
2101329
We have that problem now after a gazillion times down the spiral. I checked out a YouTube video by Braille Skateboarding that demonstrates how to clean ball bearings on boards that I am going to try. The young man suggests cleaning with a mild citrus orange cleaner followed by a lubricant. Makes sense to me.I am also going to be cleaning the spiral and then use a gentle polish on it. My grandsons love this toy.I will post in a couple of days to let you know how this maintenace works, but I am pretty confident it will.
1389985
I've had a little trouble with it. It seems like the front wheel just doesn't swivel like it's supposed to.
1329477
I had this problem too. I contacted Britax to get a new wheel and it works much better now!
1392017
Didn't have that problem, Lilo but might you look at all 4 wheels to make sure that they are installed with the bars on the inside of the wheel and the safety bar is not being engaged when you try to close it. I'll look at mine tomorrow and see if I can give you any other suggestions.
1446243
I think if I can get the seat stabilized it will be comfortable. Have tightend the screws as noted above. Up/down movement has stopped, but the seat still moves left to right when riding. Anyone else having this problem?
1593992
To be honest, I'm in the same position myself. A wheel is not working anymore and I'd like to know, too...
1941074
I just looked at mine. The only suggestions I have are: Is the track that guides the tray in bent? Are the little balls that ride in the tracks sliding within the tracks properly? Other than that, I don't know what it could be.
457759
I had the same thing happen. I don't recall what the issue was exactly (I was working an had a mechanic frien look at it). Turns out I had to get a new rear wheel assembly (under warranty). The new wheel worked for us. My initial thought was the battery wasn't charged enough, but it was a manufacturing issue. Hope this helps a bit. I would ask for a new wheel. I still have the old one (didn't have to ship it back. Makes me think they are well aware of the issue and don't want it either. Good news is I didn't have to pay to ship it back).
382145
Same problem here. Sorry to say we've had no luck getting the wheel(s) to stay on. Keep reattaching, but still no luck.
1768362
Hi. I'm not sure if it should move on you??? I have to manually spin mine. It doesn't just spin easily. My guess is something is loose or there is a defect. I hope this helps.
1301699
Just assembled it. Right wheel was squeaking. I unscrewed both the wheels and noticed the one squeaking is loose because it was defective. Unscrew just the 2 wheels and compare side by side, check if one of them has a deeper hole or not. Will be trying to order the defective part. Wish me luck.