Did I get a dud? (doesn't turn on) -I connected it to a wall outlet and a floor lamp (nice & simple) and on/off toggling on the module has no effect
1667940
You probably need to return it. The lamp should turn on/off when you toggle the module button.
1576836
Yes. Must be a dud. That should work wetter or not it is connected to a network.
1852879
I am not having that problem with mine it has not blown any circuits, it is plugged into a timer and then into a wall outlet. However mine does flicker and dim on occasion and I am not sure why. I check the connections and it seems fine then one day it is bright again.
1528366
Dont know, sorry. Have you tried unplugging it and restarting. Sounds like wiring problem
697218
if it was installed correctly, the backlit showed be on. There is a wire that is connected to the power, that should be properly inserted into the small connector on the circuit board.
1864601
The button does, indeed, barely depresses at all t turn the lamp on so, maybe that isn't the problem. This lantern can operate with only 4 batteries or with the full complement of 8. Please check your battery installation and make sure that the batteries have been inserted correctly and are all good. Also be sure that the bottom of the unit is screwed on very straight. I remember that this was the most dificult part of the assembly and others have commented on it. If, after you have done these things and the light still does not come on,you may have a defective switch or some other connection which is not making proper contact. Stay with this light, it is great. The button does, indeed, barely depresses at all t turn the lamp on so, maybe that isn't the problem. This lantern can operate with only 4 batteries or with the full complement of 8. Please check your battery installation and make sure that the batteries have been inserted correctly and are all good. Also be sure that the bottom of the unit is screwed on very straight. I remember that this was the most dificult part of the assembly and others have commented on it. If, after you have done these things and the light still does not come on,you may have a defective switch or some other... » Read More The button does, indeed, barely depresses at all t turn the lamp on so, maybe that isn't the problem. This lantern can operate with only 4 batteries or with the full complement of 8. Please check your battery installation and make sure that the batteries have been inserted correctly and are all good. Also be sure that the bottom of the unit is screwed on very straight. I remember that this was the most dificult part of the assembly and others have commented on it. If, after you have done these things and the light still does not come on,you may have a defective switch or some other connection which is not making proper contact. Stay with this light, it is great. « Show Less
959064
It should glow immediately. If it's not then something is either wrong with the outlet or the item itself. :( We live in an old apartment and certain light switches need to be on in order for some of our outlets to work. If you're new to your home that could be the issue.
102009
Maybe you need to turn the pipe around. As for the lamp not working, mine did not work either. So it was money in the drain. Complained about it, but never received a reply.
1682571
hum, well if you have charged it, and put that pin in and a light click is heard its turned on. its possible it could be defective,i havent had a problem with mine. sorry i cant tell you anything more. oh or wait till dark and go out and put that little pin in hole and you should hear a light click and it should then come on.
1497330
Everything seems to be fine with mine,no problems at all. You might try unplugging it for a minute and then plug it back up,see if anything resets.
301580
Make sure the module is plugged in tight to all connections. I had some weird things going on at first but solved them all by making all connections click. It is a very tight fit.
1865495
Certainly sounds like you wired it correctly. Just remember that LEDs are polarity sensitive, so make sure your positive is on the red wire. If that is confirmed, then I have nothing more to suggest.
1117976
not sure...when you installed the battery was the unit plugged in or not? if it was plugged in, try unplugging it after powering it off, intall battery, then try the power buttonwhat happens next? is it just dead or do you get lights at all even for a moment? mine just worked and was not an issue.....did you dbl check the model numbers? and it fits ok, not wobbly?mine has been working like a champ....no complaints at all!!!!
566670
Mine was a little slow to start accepting commands at the beginning, but I just worked with it awhile and it started working. All I can say is keep trying, and try unplugging and plugging the power cord for the main unit also. If that doesn't work the only option is to return it for another one. Does the lights come on in the viewing window when plugged in, you should get something.
1390613
Not to start off sounding like a smart a** but make sure it's plugged in to a working outlet. Second push the button on top once. If you can't tell if it's working turn the lights off. You should see a faint bluish glow in the dark.
563554
Verify that the outlet it's plugged into is good would be the first thing to check. Mine has worked all the time with no trouble but if the outlet is good and working then look on the unit for a fuse maybe but not sure what else to check unless you take it to an electrical technician.
1952222
I just received the lamp, I have plugged it for 15 min but it doesn't work, I could see those orange colored LEDs for the dimmer and I could change them dragging right-left, however, the LED lamp itself doesn't work
19292
1. Is it plugged in to a functioning outlet? 2. Is it turned on (light on after pushing top left button on control)?3) Have you selected a temperature (bottom right button on control)? If the answer to all three is positive, your blanket may be defective (mine works when all answers are affirmative)/