For the units that kept stalling, what was the problem? how much did it cost? and how did u find a service center????
1648662
Apparently air got in pump. Had to constantly shut off and purge system. Again this was with unit ten years ago. Eventually trashed unit didn't try to fix it.
1648663
Don't buy Generac.My son just got one went to fill the gas tank and it leak.waiting for a new gas tank
599936
Call customer service they will help you. You might have to wait on hold for a while. Just be sure to check your card to make sure they don't charge you for a whole new unit.
405059
Okay, here's was my strategy. Replace them all. The complete lot of switches and fuses was $15. The heating element was $17. A service call in my area is $80 before parts. Simple math says . . .
542669
My return is still in the process.....they say no restocking or add on fees. I live in a rural area where shippers do not regularly go, thus the delays. I had 14 days to send it back, it failed in 6, they tried to send a tech to fix it, again my location influenced that. Ultimately with all the negatives reviews about this make and model we elected to send it back and move on.Good luck.
1275617
i installed unit, and after 8 months it froze up.../dont know what to do now....warrant.??? not sure any clue aaaaa/
1414687
I have had issues like this in the past. I contacted the seller and they just sent me a new one free of charge, so that is where I started. Also, these units are generic and surfing eBay can yield all kinds of surprises. I paid too much for my unit here, as I found the exact unit on eBay today for less than half price of here . That being said it may be more reasonable to purchase a new unit.
284339
we had numerous problems with this item.. we had to call direct .. they came from way down by seattle and it cost us several hundreds of dollars to set it up.. then next time we went camping it did the same thing.. so we returned it and used our old one and forgot about hd...
1701988
I have a problem too. We tried everything but it is just not a good product. I am looking to replace the unit.
1275616
i installed unit, and after 8 months it froze up.../dont know what to do now....warrant.??? not sureany clue aaaaa/
1226889
I have had a few problems with it as well.I didn't overly try the unit but my guess would be related to possibly a download from the manufacturer.
1674911
I had that problem called tech support which is very good I migjt add and they walked me through it. Ive called tech support 14 times and every time it was worked out.
921277
Yeah, I addressed that return policy in my review, but nobody sees reviews 3 or 4 pages deep : (. I was actually able to reach the company for a control unit replacement, they were pretty good about it. I'd try them, and see if they'll RMA it for you.
875787
I have the machine talked about here, but I'm at a wall....Good luck. Maybe get a new one
1090872
The shops I physically took my unit to were as follows...first couldn't do it. The second wanted me to leave it & charge $60.00 just to go into the unit & the 3rd gave me an estimate of $100.00 to repair.
708828
Thanks for your reply. There aren't any authorized service centers in a reasonable driving distance from me, I will not purchase the machine. I fixed my Dyson.
1407904
we tried to find parts. Our freezer broke after 2 months, we called and they said turn dial all the off and on like 5 times, then unplug for 2 or 4 hour. That actually worked. Worked about a month and broke again. Called them to get fix and they said they have no one local. They only way to repair is to box it up and ship it to them. I said you got to be kidding, we should be able to get fix somewhere closer and they said warrenty says ship back. We can fix but they do not pay. So it is now sitting in our garage waiting to be dumped.
1334287
No clue. They sent me a new one as soon as I started having problems. I think I started having problems with the old unit at about 3 months. New one has been going strong ever since.