I just received this cooler and it smells awful! Like fish. It appears to be new-- is this normal or should it be returned??
1649981
I remember mine being a bit odd smelling, but I don't remember fish! I sort of remember a card inside saying to air it out when you get it, but can't remember for sure. Maybe check on www.polarbearcoolers.com or contact them at leslie@polarbearcoolers.com or 1-888-438-7924. Good luck!!
1649982
Ours certainly didn't smell like fish when it arrived. No problems with it at all.
1649983
Ours did have an odor, like plastic when we opened it but it aired out quickly and certainly didn't smell like fish.
1649984
The inside of mine smelled pretty bad when I first got... I think se hot soapy water will do the trick.
398226
Mine did not smell different. U may have gotten a bad one or something. Probably see about an exchange and gage from there.
1488231
It shouldn't have any smell at all. Please call Amazon and get a replacement. When I had it, it only had a very slight aroma...nothing bad.
2268562
I've never experienced that before! :-o That sounds disgusting! I've ordered it online and bought it from Traders here in CO and fortunately did not have that experience! So sorry, AG!!
666351
Mine seemed to smell fine - so I'm not sure what you're experiencing is normal for the manufacturer. I'd consider asking for an exchange to confirm it's not something off on that unit. Just my $0.02 :-)
71965
I always use thus and it should be very light with little to no smell. I would return it if I were you. Do you mind telling us which Seller you bought this from? I just bought a new one myself and it's fine. Just wanna make sure I stay away from whoever you bought from. :-)
1770483
Something must be wrong with it, I've never had any bad tastes with any of the bottles that I've purchased. Maybe contact seller about a replacement.
1770482
Something must be wrong with it, I've never had any bad tastes with any of the bottles that I've purchased.Maybe contact seller about a replacement.
849152
Not sure, maybe it's old? Mine did not and doesn't smell bad now. Good luck.
1893790
there may be some plasticky smell off a new unit. that just means it was recently manufactured instead of sitting on shelf for awhile. try letting it run on low for awhile. i just keep mine on overnight. it eventually goes away. if it continues still, ask to exchange.
1647526
Were you using a little bleach to clean it? If so and the oders remain, then in a cup, try using a little baking soda and viniger, swish it around in it, you can let it soak if needed, then rince it well, if the smells stry in it after that, then my guess is its defective and I'd try sending it back for a replacement.
1872170
I received my unit today, and got the same smell after my first gallon of water. That prompted me to search for some answers. Someone suggested to replace the plastic container with the glass one. I've done that, but the smell seems to be present in the glass bottle too. I wonder what material the pipes inside the unit are made of. The only hope it might get better with more usage. We'll see.
1893797
Hmm it shouldn't smell like rubber. I would bring it back to the store and exchange it for a new one.
915706
what smell? mine had a faint new smell, nothing bad. just smelled like packaging for a few days but that happens to everything
1537251
Hi BirdzFan, This company doesn't accept returns for any reason, even if the package is unopened (for health and sanitary reasons)....not to say they don't compensate for damage or defect or something like that, they just won't accept a returned product. So I'm certain what you're smelling is off-gassing from the various plastics. They should dissipate soon. We've purchased two so far and couldn't be happier.Hopes this helps!Kate
341574
Had no smell on mine. How could it smell so bad through a plastic bag, and cardboard box as to offend a ups driver? If it is that bad send it back!
2002710
I would send it back and ask them to replace it, but call first. I just smelled mine and I wouldn't call it good smelling either....