I just get a slow flashing red light. Can't get any sound pressing the Vol+ button all the way up. It is plug in with a USB. What's my problem?
1681468
I recall depressing the blue tooth button until it sync's the light should go from yellow to blue. If the power button is red all the time, you may not be holding the charge. I haven't used mine in a while, so I really can't help much here.
244253
I have not h had this problem with mine since I have purchased it. Did you connect both USB connectors that could be the problem or if you have not installed the CD that came with it then try to install it that may help.
1851878
I think I solved it. Once you clean it as the manual says you need to reset the system. With it plugged in but NOT turned on, put a paperclip or something in the reset button and press the (I think) Timer button. Should work then. The reset procedure I just described is in the manual right after the cleaning instructions.Thats funny V. Montez, I did the same thing - put it away for a cpl months and finally decided to tackle that damn blinking red light. Its all working well now!
1649113
I got mine today. All I can get is a white screen. I am downloading the mp3 player recovery tool on creative's website right now. But I am thinking mine will have to go back.EDIT-- Creative's recovery tool didn't help. Nothing helps. Looks like this thing is going back to Amazon. I will see if I can get my money back.
2251581
There's not enough information here for me to determine your specific problem. Some general troubleshooting tips: try it on a different USB port. Try it on a different computer. Does the DPI light turn on when you turn the mouse on? Does the red light on the receiver turn on when you plug it into the USB port? Does it flash when you move the mouse?
3401
Thanks Dean, the drive was working so the format is probably OK. When you plug in the USB the charge light comes on but the data side is obviously not working as the drive is not recognised. You can hear the disks spinning but they are very quiet. Thanks again for your help. Regards: Brendan
399734
I bought one and plugged it right in and it worked, I'm even using one of the SFP ports. You might try a reset to defaults if that doesn't work return it or call support.
1832425
I think you may have defective product. I just plugged mine in and worked right away. Just contact amazon and get replacement sent
435745
Left mine playing its games until it was "Dead" flat.Rapid charged it via usb until it said it was full and then reset the time and date.Its behaved perfectly since!!!Odd but it seems to have worked!Good luck to all :0)
1483266
If the power cable is ok, a red light should be on, close to the power button. When you press the power button, this light turns to blue. If the "AUDIO IN" or USB cables are working properly, it should work normally. Make sure you turn the volume up.
373581
Sounds like it may be defective, mine has a faint light when it is working. Check to see if files are transferring.
448048
Mine goes straight to usb stick or to micro sd when I turn it on so you should not have to press menu- otherwise menu should cycle through all the options including the memory stick or card. It should say "read" when it sees it. Make sure it is fully charged and maybe even plugged in when attempting to read. Also maybe try a small drive with only a few songs at first just to make sure it's working. If none of that works you may have to return it.
45417
Mine works okay though the sound quality isn't very good. I had trouble with a flash drive that developed the problem of not being recognized by any of my computers. Found no remedy for it and the company would not replace it. Disgusting turn of affairs. Hope you have better luck. F. Burton
1526504
Most likely you may have to update it to the latest firmware or do a reset to its original state. If this does not work, contact the vendor or manufacturer for support or exchange if the unit is defective.
251583
Had same problem it maybe you are using wrong port. Try a USB 3 if USB 2 is not work they are faster speed
541635
I use the USB cord plugged into my computer or laptop and let it go. The red light on top will turn green when finished, usually about an hour or 2 max. I would advise that if the red light does not go away, first check your connection, after that maybe your device is defective. I really love my Brick, hope you figure this out, it's has nice sound and very compact. Good luck.
1399990
I plugged mine in and did get a light, but the drive was never recognized by my computer. I suspect the problem is the disk drive.