I can't seem to get the update button working on the software. Followed all the steps, audible sound when connected and ready to upgrade screen ...
1680538
I'm happy you found a solution. I'm a Mac guy so I'll see how it goes on that system.
1680539
I wasn't aware there was an update so I haven't tried. I'll be looking into this though. If I find something out ill post or reply.
1171258
i had a similar problem and contacted the seller about this issue. they replied that the OS update had not been completed. i suggest that u find a tech who can do this.
1137014
I'm also struggling. First how does one know if one needs the firmware update? How do you know what version is currently installed on the unit? When I run the update wizard from the Jabra web site, it just gets to the place where is says, "When the device has entered firmware upgrade mode Windows will install a device driver needed during the upgrade process. When the driver installation is completed the firmware download will begin automatically." But nothing ever happens. So I'm just as stuck. Sorry this is of no help.
1639291
I have never had this happen, have you updated the software? Unit must connect to the Internet and go into the settings screen to have the unit get any updates.
413283
I just experienced the same exact problem with mine. I was routinely checking for updates by using the webupdater and now I get the same message "SYSTEM SOFTWARE MISSING", does anyone have a zip file with version 4.70? Webupdater claims my version of 4.80 is corrupt... Funny I downloaded it from them...
834592
hi, were you able to update it? did you need that in a way to use it? (im asking as Im trying to define if I should or not get this unit...) thanks!
40236
i read somewhere theres some update, not sure if it works, mines still on the way
1921523
I tried updating the reciver, but so far has no update, If someone discovers how to upgrade or find another way let me know.
1969503
I am having the same problem. I am trying to update via USB and having trouble.
2202512
I didn't need to update mine, it just took a few restarts and one crash. It does seem to take a few minutes for the pc to recognize it when i start up though.
1202709
I never try to upgrade it i did not know that u can ever upgrade it. I dont think u can. Try and call android they very helpful . They will let u know whethet u can upgrade it. Good lunck.
349919
No luck yet...I've even tried rebooting. I guess the next step would be to doctor it, in case some other app update somehow affected it.
2036836
I was told to reload the software update & believe I lost power before the update completed... now I have a fancy "dust collector" as I cant even get it to power up(although I can here it going through some type of start-up process) but the display doesn't show anything now ...not even "Hello" on the front LCD!!??
1649791
What is ur build version etc? If you can give it then I will let you know how to proceed with the update accordingly. If you can check my review on Nexus One then you can see if urs is the same as I mentioned. If so, u can proceed. Otherwise, do let me know and I will guide properly :)
1413370
Ok so all I need to do is connect the player to the internet and get the update?? Will that solve the problem?
551831
This was my biggest beef. For such an expensive item and in todays world we should be able to get firmware updates. I am not aware of any way to update the firmware. I hope someone can prove me wrong. I do own it despite my concern.
1211880
I had to give it a couple of tries myself. It's a zip file if I recall correctly. Expand it first on your computer, then copy the files to your SD card, start the frame and then go to the menu of "update" and it should work from there.