I bought this in July and didn't use it until April. The unit was reconditioned the pump was shipped without oil &amp; fried. Where do I get a new pump
324096
go to your local lawn mower repair shop. It is only 3 bolts to drop the pump. The pump should cost $140.
440928
Sounds like it needs to be cleaned. Follow the directions for cleaning that came with the pump, and go through the process twice. Good Luck! I've had the same problem after several years of use at which point the pump just seems to wear out.
494063
I have this pump and have had this problem periodically. There are some moving parts that are lubricated at the factory. Some of that lubricant is washed away over time (especially if you have flushed anything soapy). If the pump is stiff (and maybe squeaking), then your piston o-ring needs to be lubricated with petroleum jelly. Once you do that, it will be good as new. Do a Google search for your manual for more detailed instructions.
150508
You should return the package to Amazon for incomplete packaging, parts are missing. I received my product with 2 plugs, the pump and the chart as well as an instruction sheet. Return the entire product and request a new one. When you return it indicate parts are missing.
2050990
I know this is an old question but for the sake of others looking at this, THE PUMP IS SEALED and the oil is non serviceable. It is a sealed system, do not add oil. This information comes directly from Briggs and Stratton technical support. I called them, they double checked. Bolt this on and away you go...
483544
I think Amazon sells the replacement pumps. Or TOM Aquatics has an amazing support person whom I've talked to, and he has given me guidance on the running of my filter. Go on their website, and go to Technical Support, and that should get the ball rolling. The guy will personally call you, and help you out.
843366
Could be a faulty pump. I would either return the pump for replacement, or buy a new pump. They are inexpensive. I have not had any problems with mine. I would alos recommend buying an external power supply like Pyramid Model PS-4KX. I have one of these and I never have any troubles.
2050988
The old pump that I replaced had to be filled. I filled it with oil but it still didn't work. The new had no place for oil and appears to be sealed. I have run it for 30+ hours and it is still working great. I still question if it could be filled but assume that it doesn't need oil out of the box.
708965
Make sure the cap is on tight. If it's still under warranty they will make it right. Other than that the pump has went out, no way to fix it. That's what happened to ours. As luck would have it, ours was out of warranty! I think they should put better pumps in there machines. Good luck.
247834
I would call intex. They have supplied me with parts for my pool. Actually your unit is warranted for 2 years. Need to email them photo of receipt
950608
It is heavy. Not plastic. My pump does not work. Looking for replacement. Any ideas where I can get one?
1505793
I have never needed a replacement part but I would try to contact the company that manufactures the pump.
1670840
The original pump was oil filled and required a gasket. The new pump is a sealed unit and does not need a gasket between motor and pump. Just bolt it on and have at it !
39892
I had to replace the spare parts on mine after about 6 months of very heavy use. It's also good to have a spare parts kit on hand just in case anything happens. Not fun to be stranded without a functioning pump! Loved this pump. It served me well for a year of heavy use and is still going strong.
1025613
Hi Paul H,Is there any update ? Have you talked to your technician ? It's almost a week and that pump is still not doing anything, I really want it to work.Thank you.
1185498
Mine needed oil to be added. I would think that yours was test run and they forgot to remove the oil before shipping it.
1115524
Pool pumps generally have a 1 YR warrenty from manufacturer. The pump was new.