Has anyone had any issues with it not working? Just bought one, put 2 charged batteries in and attached it to my camera, which will not turn on.
1669623
Never any problem with it from day one. It has been great. I use it with my Canon 70D and always use Canon brand batteries.
1669624
I have not had an issue with the battery pack, but did have issues with batteries after an update with my 60D. I have dealt with Newer products & been happy. Check the batteries first. Sometimes if there is an issue with the first battery it will not work. Good luck
1669625
I can't say that I have. From the time I pulled it out the box, up to this point 18 months later, I've had no issues with it.
1669626
Yes, just got mine and it would not work. HOWEVER, I discovered the problem ... If I leave the the little latch/key (for the Grip's battery compartment) in the OPEN position, power was supplied. Locking it would causes it to have no power. Obviously this is defective and is going back. Weird, but definitely the issue ... at least for mine.
1669627
I have used mine a couple of times with no issues. I know the generic batteries seemed to run down more quickly when stored in the grip. I just checked it again and saw that the grip also has an ON/OFF slide switch that much be turned on. It's below the camera LCD screen. Hope this helps!
554069
I charged my new camera according to the instructions, 2 hours, and now a month later the battery is dead and it won't recharge. I read on another online site about lith. batt. they should be charged 12 hours, taken out of the camera, reinserted and charged for another 12 hours, and then do it again to fully charge the battery. No one else has had a problem with the battery?
436858
I had a similar problem. The sony analyst walked me through power resetting and pulling batter + memory card. None of the checks corrected the problem. I used the 'tap it on a hard surface' technique and it is back up and working. The pulling the camera lens did not work so the tapping technique will be used until we tap it into its grave.
1325635
The same thing happened to me. I bought 2 of them and 1 don't turn on . I also replaced the batteries and it still doesn't work. I don't know how to replace it eather because the packaging has been taken out to the trash.
1157631
Our camera is still working beautifully; I have not heard whether others have had issues. Good luck!
1627549
Did you try charging it?? Cause when I ordered mines for my sister, it didn't turn on either, then I went to go charge it, and it turned on. If it doesn't work that way, you can try resetting it, though like I said before, I have a MP610, that one is better, than this one, my sister has this one, I found that one more complicated than the one I have which is the MP610, hope I was of help..
1203186
Definitely try it with a USB cable to your computer first just to see if the camera is even going to power up. I had one of these for a month and the camera quit working altogether. Due to the amount of time that had passed since I purchased it, the unit had to be shipped back to China which took 3 months to get back to them. E-Prance was very tough to work with so if you have to contact them, do it through Amazon instead of contacting them at the e-mail address they provide on the slip of paper that comes with the camera, this way Amazon will have copies of all correspondence. E-Prance does some shady things. Good Luck! Definitely try it with a USB cable to your computer first just to see if the camera is even going to power up. I had one of these for a month and the camera quit working altogether. Due to the amount of time that had passed since I purchased it, the unit had to be shipped back to China which took 3 months to get back to them. E-Prance was very tough to work with so if you have to contact them, do it through Amazon instead of contacting them at the e-mail address they provide on the slip of paper that comes with the camera, this way Amazon will have copies of all correspondence. E-Prance... » Read More Definitely try it with a USB cable to your computer first just to see if the camera is even going to power up. I had one of these for a month and the camera quit working altogether. Due to the amount of time that had passed since I purchased it, the unit had to be shipped back to China which took 3 months to get back to them. E-Prance was very tough to work with so if you have to contact them, do it through Amazon instead of contacting them at the e-mail address they provide on the slip of paper that comes with the camera, this way Amazon will have copies of all correspondence. E-Prance does some shady things. Good Luck! « Show Less
1701040
Fortunately I have not had this problem. I would suggest attaching it to the charger one more time to see if you can get it to charge. Otherwise I would return it for an exchange. I bought an extra battery and have had no problems with the charging of either one.
1584511
Lex:Mine worked with no problem. Check the compatibility with your camera and if it is compatible, they may be defected. Sorry to hear about your trouble.Bahador
1959248
I hate to answer you question with another but - are you sure it was inserted correctly? Does the charging light turn on? I have never had a problem with a Canon battery.
1724714
Same here I've had mine about a year and still works perfectly! It comes with a rechargeable battery already in the camera.
1882948
The first thing I would check is wether or not the battery is charging when plugged into the wall charger. I had a problem charging my camera and through a process of elimination established the fact that the camera itself was bad. I found the same camera on Amazon and ordered it. If you have a National Camera Store near you or a Batteries Plus you could have them check the battery itself to see if it is in fact at half charge. Best Buy also has batteries but I don't think that they can check the charge.
257592
Mine did not work either. I returned it and ordered batteries from another vendor. They haven't arrived yet. I suggest returning it.
1596889
Hate to state the obvious but make sure the batteries are all charged and facing the correct position. Mine did this once. I took out all the batteries and put in fresh and it has worked since. When you depress the "on" button hold it for about 2 seconds before releasing.
1535697
Mine works fine. Just returned from Africa and took 846 pics, that battery lasted 3 1/2 days on one charge Constant picture taking. Charged up with charger that came with camera. Everything worked perfectly.
637807
I've had no issues with mine at all. Try replacing the batteries first then disconnect the clip where it connects together leave off for 30 sec. Then plug it in is what I'd do. Good luck
322071
I had a similar problem. Sometimes it works sometimes it doesn't. You must have your camera set in Timer mode for it to work. Point at the front of the camera where the sensor is. Kind of worthless to be honest.... Luckily it didn't cost much. Probably should have returned it. I bought one for myself & my son. Never of us use it... Timer on my camera works better.