Where do send back this battery for the warranty?
1683734
I have no clue I bought it to replace a battery in my sons lap top for school and he does not have the information on it no more plus he is in Las Vegas and I am in Florida so with me not with the battery its hard for me to track info on it sorry. He has had no problems with it so far.
1683735
The paper work you got with your battery should tell you where to send it in to . You can also check with the person you bought it from.
1739063
Get a refund if possible then purchase a gorilla gadget battery. It has been a good battery since the day I got it almost 2 years.
777181
I don't recall a warranty to be honest and I didn't try to contact the supplier because I had decided I would cut my losses and get a new battery at BatteriesPlus. I've heard that Samsung doesn't really make these batteries anymore and someone else puts a Samsung sticker on it. Mine would no longer take a charge after 6 months.
1023355
I don't know...I was trying to figure out how to send mines back for the warranty but I don't have the information.
683433
I would recommend you contact the seller. They are really quick at replying. Great battery but I followed the charging instructions to a tee.
978263
Thanks Scott. I sent my info to you & it was forwarded on to Josh at HP. He sent me a replacement battery which I just got. I really appreciate all the help.
1356785
It is a built in Lithium battery. So, I'm assuming no way to replace it. They are asking me to assume the charge of shipping and send a $9.95 check for possible repairs because mine stopped working. That would probably be what you would need to do if yours needed a new battery. Since I've had mine less than 6 months I'm not a happy camper. Probably will not send it back. (This is their idea of a guarantee, I guess.)
898404
That is what I ended up doing. I contacted the Back to Basic warranty through email with no response.
1946429
The battery failed Feb 21. The Amazon return policy ended Jan 31, so now I have to pay shipping, and get only a partial refund. Don't trust the image. There is NOT a 24 month warranty.
2140383
Send back bad battery, Batery will cause several problems or contact seller
43647
If capacity is diminishing after you've power-cycled the battery, I would contact uNu customer service. They usually ship out a replacement and ask you to return the faulty device with a prepaid label. Hope this works out for you.
1785030
Hi Thomas, This product is fulfillment and sent by Amazon. You may contact Amazon. They may help you. We are so sorry about the inconvenience and thank you for your interested in our products. Regards, Battery Superstore
1250251
If its still under warranty you can send it to manufacture and probably get a new one. Unfortunately, it's not cheap to send back.
1380331
You should contact the seller. The seller I purchased from actually affixed a 1 yr warranty - call 800-xxx-xxxx sticker right on the top between the terminals. If you do not have the information right on the battery, I would suggest checking your invoice to see who you bought it from and contact them for details.
131683
Call/email their customer care.They'll replace your defective battery.My battery had same issue.
114055
If I remember correctly, I had a 30 day replacement. I would have to go back through my purchase information. I can tell you as of now, I have had no problem what so ever with this replacement battery
854395
Don't buy it in the first place. It is a crapy battery which does not hold a charge. I didn't waste my time trying to get a warranty and just took it as a lost.