Adapter worked well at first. Now the hard drive is not recognized when I plug it to various computers. Any ideas to try?
1662731
I am NOT an expert. I don't think there are any parts in the adapter that can wear out. It looks to be just electrical connections. So you seem to have either a bad connection or a bad drive. I'm sure you've tried reconnecting and jiggling wires and using different USB ports. If none of that works, my best guess is your drive went bad. I wish I had more profound advice for you. Can you test the adapter with another drive to help isloate the problem? If the adapter works with another drive, then I would say your original drive is bad. Bad drives are way beyond what I can deal with.
1662732
Sanoxy from amazon works well we try to place aformatted Hardrive in first than the computer will recognize the driver? !!! some usb slots are faster
1662733
try plugging it back to where it worked well. that's for checking if your hard drive is still good.
23536
Hello Kathryn, This cable never did work for me. I plugged it in and my laptop could not see the drive. Returning the cable was not an easy process so I just kept the cable. If your WD drive is less than a year old I'm sure if you called WD they would send you a free replacement if yours stopped working.
914719
Never had that issue with this item. try unplugging all cables and then try plugging the drive into the wall, with out any cables to the computer. If the problem persists, contact WD. Hopefully you are still under warranty, and they can get you a replacement.
2261699
I had some problems too, until I connected the power cable to the adapter and it worked for me after that. It seemed that if you didn't use the adapter with the power cable and turned it on, it wouldn't work. Hope this would work for you.
787362
Also, make sure the power cord is properly seated into the adapter. Since the power cord is separate, it may not be pushed in all the way.
1831835
Mine failed to operate the HD from a 2007 Dell desktop. My laptop recognized the interface as a device, but never saw the drive. My adapter/converter arrived with a faulty plug also. I knew most people have received defective units. For $8 or whatever it is now, I took the chance. I tried a different adapter a week later that worked for me.
1475072
My adapter works fine, perhaps yours is damaged. Write to the seller, I guess you still have a warranty period.
15306
I didn't have such problem but I'm sure that you can find particular adapter in your PC hardware store.Did you try that maybe?Denis
1881415
Hope this helps. Try contacting LAPTOP MATE directly as they confirmed for me which adapter was compatible with my system.
1365023
I found the adapter info on E-bay (follow the link) http://www.ebay.com/itm/US-Western-Digital-WD-1TB-My-Book-Essential-HD-External-Hard-Drive-Adaptor12V/171050533357?_trksid=p2047675.c100005.m1851&_trkparms=aid%3D222003%26algo%3DSIC.FIT%26ao%3D1%26asc%3D20131003132420%26meid%3D7247654651354539816%26pid%3D100005%26prg%3D20131003132420%26rk%3D2%26rkt%3D6%26sd%3D171050533357&rt=nc (you may have to copy the link to your address bar in your browser.) The link above gives you the details about the adapter.
524952
I had no problem using the adapter, all I did was remove the IDE dvd drive from my computer and replaced it with the new sata drive dvd. I then connected the adapter to the sata drive. I then connected the 4 pin power cable to the adapter and the Ide cable to the adapter . all works very well.
1721009
Hi, are you using the same insert/caddy that was originally in your laptop? The hard drive won't work unless you are using the correct/original caddy. Hope this helps!
122422
I bought this a few months back and used it with both IDE and SATA and it worked for me. I would say you may have gotten a bad one and just send it back. I'm running Win7 and only tried it only desktop. If I had more money to spend I would get one with out a power cord.
366037
I used a 2TB Seagate drive, and had no trouble recognizing it in Win 7. Both USB and E-SATA worked ok for me. Have you tried both interfaces? Might want to try connecting it to another system as well.
677061
I had exactly the same situation and the same mSata drive. It would not work. I contacted the seller and they have sent a replacement board (not the entire enclosure). I have not got round to trying it yet since the mSata is now in my laptop. Suggest you contact the seller.
1773409
I tried it with a 3.5 inch hard drive and couldn't get it to work. It uses the USB port to supply power to the hard drive and the sata drive would not start. I tried a different adapter that used power from an AC outlet and that one worked great. I was able to connect to my laptop via USB and get all the data off of the drive. Not sure I am allowed to say which drive that was but I can tell you it cost less too.
782725
It did not work with my 4TB external hard drive. Wondering if it worked for you ?