Problems with Zen... Has anyone had a problem with this mp3 player going to the recovery mode? I'm not sure how to make it work again and I've only had it a month. Help!!!
297910
Does anyone know...I bought a new computer, and now I can't charge or do anything with my mp3.And I don't have the disk or anything else that came with the mp3, what do I do? Please help...
297911
I've had that happen once since I bought mine (feb 06) and I got it to work again by taking the battery out for about fifteen minutes and putting it back in and it was back to normal. I disagree about it not being tough though, since mine falls off the seat of my work truck and onto the floor at least twice a week and I use it every day.
83987
To get to the recovery mode, remove the battery cover and then hold the power button at the OFF position. DO NOT LET GO OF THE BUTTON. When the player says it is shutting down, remove the battery. Wait about 10 seconds and replace the battery without letting go of the power button. When the battery is back in, wait 2 or 3 seconds and let the power button go. This will take you to the recovery mode. Then you can select CLEAN DISK or REBOOT to get your player back to normal operational status.
297912
just got my zen yesterday and i am having a problem. about every 10-12 minutes the music will slow down to almost a stop. I have to hit the forward button to go to the next song and then it will play fine for about 10-12 minutes then is will slow again. the battery is showing fully charged. It is very distracting to have to pick it up and forward it about every 3 songs.
297913
Had the same thing happen, and tech support told me to return it, which i did...this is not a very, um, robust mp3 player, to say the least. There is no way to fix it, once that happens.
297914
Wow! It has worked on my old (2005) Zen Microphoto! Genius! Thank you kind Sir! (& thanks to Amazon for keeping these older posts!)
297915
once it goes to recovery mode, your computer will see it but none of the programs will be able to connect to it. therefore, you won't be able to update any firmware. You will have to return it to creative or the store you bought it at to get another one. Way to many bugs in the programs.
297916
thanks that more the advice than Creative offers. I had mine more the a year. Bought a extra battery for it too.
297917
THANK YOU! I was on this site looking for a replacement because mine would not turn on at all, and I was devastated--My Zen has been my constant companion for about 3 years . I came across your post and decided to try it. Whaddya know-- It came back to life! Thanks again! :)
54416
Actually it did not work properly from the very beginning. So i returned the item. I would advise that you spend the extra bucks and purchase a brand name mp3 player
257896
Am thinking about buying the Creative Zen and read where someone stated it was hard to bookmark on the SD card. Have you had problems doing this too?He said it was not good for audiobooks. I use my Creative Zen Vision W and iPod only for books and would like to purchase another.....Thanks for any info......
1116545
I have two Sansa players and have been very happy thus far. Owned an older Zen model, most unhappy, and because they've never had an FM radio, refused to purchase an Apple player.
149198
I personally returned mine after it froze ten minutes into playing around with the functions, and bought another player with the refund.If you haven't already, you should hold the reset button for ~10 seconds (as opposed to just pressing it) and see if that does anything, like commutergirl suggested.Also, maybe double-check to see that it was plugged in properly for charging? Sometimes USB ports can be weird.In any case, good luck! I hope it's just a temporary thing and that it works soon for you!
1251255
Sorry to hear about the not rewinding or fast forwarding. We did notice a slightly longer delay while holding down the switch to get this feature working, (compared to other types of MP3 players) but only by an extra second or two while the song is playing. I hope yours is still under warranty and SanDisk will honor their product.
1701604
I have had mine for over a year and play it every day and have no problems. Have you tried contacting Sony for some tech support? That would be my only suggestion.....sorry I couldn't be more help.
1224953
Hi... I was in the same boat, but finally found the manual amongst the software that got downloaded to your PC when you installed the played. When I installed the software, I got a set of folders which included one named "Creative ZEN V Series (R2).. Go into that folder, and you will find a folder named "Manual", and in that folder is a 497 kb manual.chm file. Just click on that.
962701
I just purchased this player... it works fine, but I have put two different 64gb cards in the player and it does not seem to read the music. What type of formatting is required to match the player?
1564412
THE PLAYERS ARE LEMONS since Nov. 10th 2006 , I have had 5 Sansa m240 Players do the same and fail to re boot. Waiting now for Sandisk to send another replacement.. returned one Sansa m230 that failed and got my money back. The longest any has worked was 4 and a half days... and as little as less than 2 hours.. THEY JUNK.. W.Pierce
1591460
I can't figure that out either! It would have been nice that they would include some instructions, huh? I think that part of the problem is that my computer is not compatible with this brand of MP3 player, so when I connect it up, nothing happens. :/ I haven't sent it back to Amazon, yet, though because it is always a pain to return stuff and I'm stubborn and still believe there's a way to get this thing to work! :)
1287940
That sux! I need my Rhapsody to go. And I know you say it works, but I wouldnt want to go through the crap if it doesnt for some reason. I also had a Zen for about a year and had to hit the reset button about 100 times. This one sounds cool, but not worth the risk.
65802
Unfortunately, for me, I have a terrible time with the Creative Zen. Since the interface of the Creative software is very primitive and ugly to use, I've been using my Windows Media Player 11 on my Windows Vista Ultimate. However, everytime I try to sync with the Zen, the Zen's screen would turn black. I could just use manual sync or the primitive Creative software, but why should I? This product obviously has problems with Vista, even with software and firmware updates. I bought this a month ago in January, and I plan on returning this product. Until Creative or Microsoft steps up their efforts to support their products, I suggest staying away from this MP3 (for Vista users anyway). Unfortunately, for me, I have a terrible time with the Creative Zen. Since the interface of the Creative software is very primitive and ugly to use, I've been using my Windows Media Player 11 on my Windows Vista Ultimate. However, everytime I try to sync with the Zen, the Zen's screen would turn black. I could just use manual sync or the primitive Creative software, but why should I? This product obviously has problems with Vista, even with software and firmware updates. I bought this a month ago in January, and I plan on returning this product. Until Creative or Microsoft steps up their... » Read More Unfortunately, for me, I have a terrible time with the Creative Zen. Since the interface of the Creative software is very primitive and ugly to use, I've been using my Windows Media Player 11 on my Windows Vista Ultimate. However, everytime I try to sync with the Zen, the Zen's screen would turn black. I could just use manual sync or the primitive Creative software, but why should I? This product obviously has problems with Vista, even with software and firmware updates. I bought this a month ago in January, and I plan on returning this product. Until Creative or Microsoft steps up their efforts to support their products, I suggest staying away from this MP3 (for Vista users anyway). « Show Less
1346186
Most likely you will need the most recent firmware upgrade. My zen died completely not long after installing the new battery. Unfortunately I had no recourse other than to turn traitor and join the iPod camp, and lost all the music stored on the Zen hd.
448048
Mine goes straight to usb stick or to micro sd when I turn it on so you should not have to press menu- otherwise menu should cycle through all the options including the memory stick or card. It should say "read" when it sees it. Make sure it is fully charged and maybe even plugged in when attempting to read. Also maybe try a small drive with only a few songs at first just to make sure it's working. If none of that works you may have to return it.
277922
Happy Birthday, Joey. I don't know, I haven't had that problem with my player. Of course the turn it off and then back on is the first thing to try. Have you heard the songs played OK on your player yet ? Because something might have happened when they were transferred or in the recording itself. Otherwise maybe try different equalizer (EQ) settings.
595016
I had it 3.5 hours before it froze on me. Wouldn't ever get past the SANSA logo screen after that. I would not recommend you get another of any of the M200 series at all. The discussions on them are the same as here. The M240 is filled with more like this. It's a bug in the production process or something. I wonder how many have had the same problem but not posted or given a review?