Installed mine per instructions and am not getting power to the 2400 through the cable. Tried three different lengths of cable. What's up?
1676103
assume you wall outlets will power other devices (ie, night lite). length of cable, within reason, should pose no problem. power adapter or 2400 unit possibly bad. may have to return for repair. with shipping cost, etc.... If it were me, I'd go to radio shack and pick up cheap 15 VDC 300 to 500MA adapter and try it on unit....you would need to adapt to coax = tell salesman what your doing = maybe he can help.
1676104
A volt meter will help here. First, check the 120 volt AC outlet that the transformer is plugged into. Do you have voltage? Also, be certain that the outlet isn't on a switch. Next, plug in the power adapter to the the outlet and check the voltage at the coax outlet of the adapter. No power probably means a a bad adapter. If you have power, place a piece of coax on the power adapter and check for the proper voltage at the end of the cable. No voltage probably means a bad cable. Disconnect the power adapter from the outlet and connect the power cable to the proper connector on the 2400. Plug the power adapter back in. It should work. A volt meter will help here. First, check the 120 volt AC outlet that the transformer is plugged into. Do you have voltage? Also, be certain that the outlet isn't on a switch. Next, plug in the power adapter to the the outlet and check the voltage at the coax outlet of the adapter. No power probably means a a bad adapter. If you have power, place a piece of coax on the power adapter and check for the proper voltage at the end of the cable. No voltage probably means a bad cable. Disconnect the power adapter from the outlet and connect the power cable to the proper connector on the 2400. Plug... » Read More A volt meter will help here. First, check the 120 volt AC outlet that the transformer is plugged into. Do you have voltage? Also, be certain that the outlet isn't on a switch. Next, plug in the power adapter to the the outlet and check the voltage at the coax outlet of the adapter. No power probably means a a bad adapter. If you have power, place a piece of coax on the power adapter and check for the proper voltage at the end of the cable. No voltage probably means a bad cable. Disconnect the power adapter from the outlet and connect the power cable to the proper connector on the 2400. Plug the power adapter back in. It should work. « Show Less
1676105
Sounds to me like you don't have power coming out of the transformer; have you checked it to see if there is voltage present right at the transformer before connecting a cable to it? Is so, check for voltage at the end of the cable before you connect it to the 2400 unit. If so, the 2400 unit is most likely defective. Also, do you have power at the outlet you are using; make sure it is not controlled by a wall switch.
1676106
Check that you are getting electricity to the drop amp via the power adapter plugged into the wall outlet. The drop amp should be warm to the touch if there is electricity. Next check that the correct RF Input cable is connected to the drop amp. The RF Input cable is identified as the home entry point cable coming from the street. Hope this helps.
2153696
Hello my friend! I am sorry but I don't manage this kind of technical information, but I assure you that is serving my everyday electrical needs. I believe that the information given by my predecessor is about the same on of the cable.
1310667
Hi Dominic,......... Rodgers - INFO is right just make sure all cables making a good connection , glad we can help you,Happy Holidays to you all :) .........
1346407
We've got the same issue here. We're thinking that it's a cabling problem and continue to search for the answer. Please post any solutions!Best!
114856
The power supply supports 240, should be able to use a plug adaptor or substitute power cord
158539
Did you crimp your own cat6 wires? If so that could be your issue...If its a store bought wire try another one. Also make sure you have the injector power adapter plugged into the wall!
2226282
I don't. There has to be a problem with the installation. Probably a ground cable wrongly connected.
184685
sorry it took so long to get back, just make sure u got all the connectors plugged in and have a good power supply. try to test the power connectors if there not a name brand on something u know that works to rule out a fault power connector
192040
Same answer as others. My electrcian installed. It did not seem to be a problem 4 him though
949462
We've got the same issue here. We're thinking that it's a cabling problem and continue to search for the answer. Please post any solutions! Best!
668874
Check all the cables. Make sure the switches are hooked up properly. It's easy to knock 1 or 2 loose without seeing it.If all is hooked up properly and power applied to the PSU it's possible there is a short / ground.
1189430
Hello,I made the same mistake, check that you have ALL the cables connected. There are three total- HDMI- Power- I forget the name if the last. But there are three cables to be connected.
1191667
I only have channels 3 and 6 on the low end 2 thru 9. (get 3 diff channels on 3 out of psu. Only 11 channels total avail here in rural central Pa. I will try to get more in the spring by rotating it.
959743
The Instructions are a little confusing, I had to just go by what each wire does: I used Conventional Diagram! I also Double checked connections On the internet utilizing how my old one was connected & tagged the wires with the corresponding letters shown on the wiring diagram? I don't know if I have confused you more O actually helped you? Good Luck! =O)
1882687
Hi there, I found out that all these cables are useless! Only the converter device worked for me! Of course I have not checked them with every equipments, but I wasted money on five or six different cables, and none of them actually worked for any degree of satisfaction! And I was too lasy to return them, mainly because I lost the track of them when I bought them and what was the name of the cable!
1368591
I called them but they said you need a different cable. is there a 240V cable? I thought its just the different plug pin configuration? the manual says to contact the miami office for this. anyone know? The back of my TV has the sticker than mentions 100V for north american and below has 100-240 for others. i hope that means it'll work with 240 and just use a adapter for the american pin
1358455
Yeah, or maybe the cables. I have all 4 being used and all 4 work fine. As the other responder said too, they might be older cables or some aftermarket junk. Try the working cable in different ports. Good luck