I just bought one and it wouldn't spray soap no matter what I did. What could be the problem? I even diluted the soap in case it was too thick.
1678885
A couple things could be the issue here. First check to see if your water pressure is at it's maximum at the source. Second make sure the adjustment on the hose end sprayer is adjusted so that you get maximum flow through the sprayer. After that ensure that your siphon pick-up tube is inserted into the housing properly, and you have the adjustment dial turned to E to start. The last thing to check, is if you have a well source, or municipal water source. If your water pressure supplied to your home is less than say 40psi you might have an issue with not having enough flow to initiate siphon of the soap/detergent. Let us know how this helps!
1678886
A couple things could be the issue here. First check to see if your water pressure is at it's maximum at the source.Second make sure the adjustment on the hose end sprayer is adjusted so that you get maximum flow through the sprayer.After that ensure that your siphon pick-up tube is inserted into the housing properly, and you have the adjustment dial turned to E to start.The last thing to check, is if you have a well source, or municipal water source. If your water pressure supplied to your home is less than say 40psi you might have an issue with not having enough flow to initiate siphon of the soap/detergent.Let us know how this helps! A couple things could be the issue here. First check to see if your water pressure is at it's maximum at the source.Second make sure the adjustment on the hose end sprayer is adjusted so that you get maximum flow through the sprayer.After that ensure that your siphon pick-up tube is inserted into the housing properly, and you have the adjustment dial turned to E to start.The last thing to check, is if you have a well source, or municipal water source. If your water pressure supplied to your home is less than say 40psi you might have an issue... » Read More A couple things could be the issue here. First check to see if your water pressure is at it's maximum at the source.Second make sure the adjustment on the hose end sprayer is adjusted so that you get maximum flow through the sprayer.After that ensure that your siphon pick-up tube is inserted into the housing properly, and you have the adjustment dial turned to E to start.The last thing to check, is if you have a well source, or municipal water source. If your water pressure supplied to your home is less than say 40psi you might have an issue with not having enough flow to initiate siphon of the soap/detergent.Let us know how this helps! « Show Less
571344
You might need to add more water. If there is too much soap and not enough water then it tends to dry up fairly quickly. You need an even balance of both soap and water to build up a lather that isn't to dry yet isn't too wet.
1452086
Had the same problem with several soap brands. Seems as though the underbody dispenser apparatus gets plugged up and allows the pump to be depressed, but has insufficient spring left to allow it to back come up again: thus you get a short stroke/minimal output problem. I tried cleaning it, oiling it, etc... nothing worked. Just replaced that part from Moen's website. Hopefully its a fluke, because it isn't even a year old yet.
720634
Is the plunger all the way up into where the lever is? Check that first. If it still does it then you might have a defective one. Play with it and see if you can get it to work properly. Good Luck!!
1329935
Try spraying it for a longer period of time. When I first spray it, it does that. Or try a different kind of oil.
1603846
Not enough water vs soap ratio. Dump some soap, add more water. Hope it helps
1694636
The hose didn't stand up to pressure of shower. Did not have a problem with soap scum I keep it clean with a soak .
271238
You may have inadvertently lost the very tiny white plastic bead that sits loose inside the pump assembly at the bottom of the spring piece. Same thing happened to both my units. So I used a round pinhead from a decorative hatpin. Just pulled it loose from the pin and dropped it into the bottom of pump shaft and all worked again. The bead prevents the pump from pushing air back into the soap reservoir instead of out the dispensing tip.
1963214
Put some soap in it and try to run soap through until it comes out. You may need to pull down on the dispenser tip
1353636
Mine is just stained from use. I'd imagine you'd have to wash it after every use to keep it bleach white. I've tried all types of soap and it's just stained.
1603844
I initially had the same problem. When I first added the soap and water, it came out as just diluted soap. I opened it back up and poured off a bit of the mixture (allowing for more air for foaming). When I tried again, it worked fine after a few pumps to get the air back into it. Not sure if this will help those who are having trouble getting it to foam, but it worked for me.
1293332
Maybe it wasn't mixed enough? I use someone else's tip that works well for me; mix your soap with warm water and swirl but never shake.
1998927
From my experience it wasn't very compatible with soap. It quit working after about 3 months. Pass on this one. Not worth the money.
1494990
I've had 3 of these which worked for a while before I wound up throwing them away. Longest was about 1 year. Common problems were (1) uncontrolled pumping the entire soap reservoir out, and (2) not pumping anything while the motor was running. Sometimes the second problem was cured for a while by washing and gently pulling on the small button on the lip nasal while manually pushing the pump button. Others have had success with a lighter weight soap or running only water in the dispenser to try and clean out any build up of prior soap, if you can get it to pump at all. Unfortunately, while I really like the unit when it worked, I finally gave up on the product and am waiting for a higher quality unit.
140051
My wife usually washes it and sometimes soap residue seems to remain. Pretty awful when that happens. I think take other recommendations here - especially about holding down the trigger, and then only rinse it well with hot water to clean it!
553585
I had difficulty getting enough steam built up to get rid of soap buildup. It seems a bit underpowered. Hope this helps.
1396656
join the club! I've spent a lot of time trying to figure that out and I never did. I cleaned all the hoses and the heater. I even replaced the pump, but it still does not spray. I had only used it twice and cleaned it well before storing.