Can you tell me the reason why my printer give me the error message " toner cartridge not compatable"?
1657216
you need to replace the chip. if you still get that error message there is something wrong with chip or how you installed it. check the install of the chip again.
1657217
I am not sure, I am an user not the seller. Guess it might be some problems with the chip, that is how the computer recognize your toner.
1657218
Elly, did you replace the chip that was included with the replacement toner ink? That piece takes care of any "compatibility" issues.
1657219
Mine works fine with no issue on ML-1865W. But, I use Ubuntu and for each print it shows me annoying message that toner is ran out.
1657220
I could never get mine to work. The company offered to replace the chips, but I decided not to try anymore. I bought already filled toner cartridges from tonerpals.com. I got 4 for 104.00.
1657221
Assuming you have a printer model that works with the refill kit, there could be a problem with the chip you replaced. Is the new chip installed in the cartridge in the correct orientation? Did you try using the old chip instead of the new one?
1241357
There really aren't that many things to check on these machines. Make sure "the wire" is clean; don't use "compatible" non-Brother toner cartridges; check the "drum life" indicator under "machine info" on the soft key menu(s). The drum and toner cartridges work together. If you've exceeded the drum's rated lifespan, it won't matter how new/full your toner cartridge is. It's time to replace the drum.
1104612
There was no fix for me. My printer still does not recognize either cartridge and will not print anything for me.
1942303
Frank, I am sorry I am not sure. My Toner cartridge has never had/caused any problem. When I insert it, it works perfectly. I can only help you speculate but I did an online check and the Toner Plus USA has good reviews for customer service and gave this number to call; Call 1-800-796-0800 or Contact us.
1799073
I've had the exact same problem, although it took a few years to develop. I only use it on small print jobs. It began about the time I was running low on the original toner cartridges. I am very disappointed and sad to see there is no solution. A printer of this price point should last longer than a year or two, or even months before degrading to near uselessness. I really have not spent any serious efforts to resolve, but if after doing so, will report back if I have any success.
433871
I went thru the same thing. Contacted the seller and they sent me new ones and I had the same problem. I'm not happy with the cartridges OR my printer. Wish I could give you more help.
2048634
I would contact the seller and return it. I am still doing really well with mine. Often, when toners like this are produced in high volume, their are duds occasionally. I am certain the seller would be happy to remedy the issue with you. I have not had any issues like this yet, In fact, it worked right out of the box. Also always double check the cartridge number and model number. I hope this helps. If you communicate with therm they should fix this... Take care.
1534910
I believe your printer uses TN-750 cartridge. Check on Amazon to see if this is compatible.
1959993
You may need to install the little chip that came with the refile toner before it will work. I assume you used the original empty toner cartridge. If you did not then it may not work.Tony
2068205
It may be compatible if you haven't updated the printer firmware. I bought the cartridges after I had updated the firmware and the printer didn't recognize the cartridges.
1522905
I'm not sure my friend. Please do some more research to find the correct toner for your machine. Sorry I couldn't of been more help. Mike
1369742
I've tried compatible toners (from Cartridge World). They didn't work at all well as they didn't have the correct material for the fuser temperature. I threw them out after a month and got genuine cartridges. Expensive but work - except when dropping loose toner through the machine. Great features on this machine but it's going in the dumpster when it next runs out of toner.
1815881
Plug the old one back in and see if everything works like it's supposed to. That will tell you if it's a problem with the cartridge. Next step would be to try the other, new cartridge you got and see if it causes the paper jam alert. The other resource to utilize is the printer manufacturer. Ask a tech rep.
171373
I used it to look up my printer as well and list also said mine is not compatible; however I know for a fact that mine is compatible because I am currently using them with no problem. If it lists it in the description I would go with it.
1959991
Go to this link and you will see a troubleshooting guide. http://www.samsung.com/us/support/owners/product/ML-2525/XAA. Is the toner cartridge you are installing the one you removed or did you get is somewhere else? If so it might not be compatible.
1224943
So you have two Brother printers...I wouldn't see why not. Just be sure to dump all the old toner first~
1822281
Yes, I have successfully used compatible toners (LINKYO, but I heard that Cartritech may be better.)