I have had these over 60 days and they have stopped working. How do I get them replaced under the one year warranty?
1669059
Go to alpatronix.com then click on contact us. Send an email explaining your issue.
770615
If u chave purchased them from a autorized deal of monster (check http://www.monsterproducts.com/warranty/default.asp) you can send them to the company and they will send you back a pair of working ones (may not be complety new but they will work great) for free this warranty can be used only once.
1720797
They have a one year warranty. If you are like me and go through head phones regularlyI recommend getting any additional warranty you can. Especially Best Buy which will give you a new headset.
651748
No idea... But when they worked, I loved them.... Then they didn't, after about 15 hours of use.
413626
I am not sure. Mine worked when I got it and I have not had to replace them yet.
1568388
I would exchange them through Amazon, mine have been working great since the purchase.
1012753
Got mine in April and one side stopped working this week -- I've only had them for 4 months. Customer service has yet to respond. I'm not impressed.
820558
I would try contacting customer service at the company that makes the speakers.their name should be on the paperwork that came with the speakers.I hope they can fix or replace them.
86154
I ended up returning them (not Amazon) and am waiting to see if they'll send me replacements. I called Coby's tech support and it was a hired out firm. They didn't know the answer either and couldn't help me.
1210216
I did not get the warranty. I installed them 7 months ago and so far no problem.
1448633
Wish I could help you with that question but mine are new and I have not had a problem with them. I would begin by contacting the company itself. Good luck with it.
509853
It happened to me also. Sorry, no solution. If you want to try them again, I suggest purchasing an extended warranty from some place like best buy.
1005078
The warranty, if I remember correctly, was only 30 days. You are correct that these things were WAY too expensive for that. My pair stopped working after a little over three months. Unfortunately, we both are out quite a bit of money thanks to Panasonic's cruddy policies. I replaced them with a pair of BOSE headphones which had a 1-year warranty. I'd say that's a much better choice.
2023833
I have only had mine for two months, but personally I would contact the manufacture and return for a refund or exchange. Make sure you didn't get shotty used ones. From what I remember, there was a number to call for issues in the packaging. Good luck and sorry to hear that.
1533741
Well shoot, I'll try sending them back for a replacement. Thanx! I never really expect companies to stand by their products these days. I'll post back what happens. Cheers!
1956830
Go back to the company that you purchased from. They should replace. If not complain to Amazon. They will stand behind the purchase.
1857963
I bought a used pair off of eBay, and one day the right side quit working. I called Bose, they took my serial number, and told me they were three years old. They said they don't repair them, but they replace them on a prorated basis. I got a NEW pair with a 1 year warranty for $99!