My subwoofer suddenly became disable for no reason, can anybody help?
1670777
Ours is a piece of junk. It clicks off in the middle of movies several times. Looking for a different sound bar since we installed this one. Sorry.
1670778
1. Check the subwoofer power switch and that the plug is secured.2. Is the subwoofer status indicator blinking green on the powerbar? If so the wireless connection has been disrupted. Turn both the powerbar and the subwoofer off and then back on.3. If that does not work you have to re-sych the devices.4. To re-sych turn off the subwoofer. Press and hold the SYNCH button on the back of the bar for a few seconds. The LED should blink, then turn the subwoofer back on.
1670779
I called Polk Audio service when my sound bar stopped working and they were very helpful. The solution for me was to power cycle the system so that it would rebooted. I did this by unplugging the power cords and then plugging them back in. Hope solving your problem is as easy.
1670780
1. Check the subwoofer power switch and that the plug is secured. 2. Is the subwoofer status indicator blinking green on the powerbar? If so the wireless connection has been disrupted. Turn both the powerbar and the subwoofer off and then back on. 3. If that does not work you have to re-sych the devices. 4. To re-sych turn off the subwoofer. Press and hold the SYNCH button on the back of the bar for a few seconds. The LED should blink, then turn the subwoofer back on.
926471
Just make sure you are plugged into a sub out port on your receiver i.e. bypassing the amplifier. Also swap the cable with any old cable to see if you hear anything. If that doesn't work you may have a dud sub-out port or a dud sub. If you do, I would recommend getting a replacement because I have had this sub for 6 months and it is fantastic for the price. Good luck!
926472
Make sure when you go to your receiver setings where you change your speakers to larg or small taht you turn on the subwoofer input
1765038
Plug in external subwoofer on my ats-1010 ,but no sound coming out to my powered subwoofer?
1046487
I had problems as well. Thinking back, I believe I got them to pair by holding down the button on the soundbar then holding down the button on the subwoofer. Finally after a few more tries they paired...
1816345
There is a level adjust knob on the back of the unit, have you turned the knob up as to not be on "0"? Confirmed the LFE input is properly seated and also that the subwoofer power supply is plugged into your wall outlet?
1515351
Hi Chang Kyu Lee,This receiver cannot support passive subwoofer. Thanks. >Joffrey
1448060
Yup, had the same exact problem. I thought it was the speaker to speaker cables, the Coax or Toslink cable and then my computers sound card but it wasn't. It drove me nuts. If it's still under warranty, send it back and have them fix it.
2022522
Did you plug in the thin wire in the sub and sound bar? You can also adjust the bass via the controller. If you have done this and it still produces no bass I would suggest returning it
1821444
Subwoofer should connect automatically. If not, I believe there's a connect button on sub.
1774945
I have no idea as to why. I have never experienced that problem. The only issue I ever had was when the volume level of the sub-woofer was turned up to loud and I didn't realize it, LOL. Did you contact LG and see if they had a solution?
562608
I have no clue but i haven't tried that. Be sure to adjust your audio settings from the device (Pc, phone, tablet or laptop) first then adjust the subwoofer. It still sounds good for the price.
1537518
Mine, too, made a loud pop every time I turned it on. However, it was working otherwise until it lost connection to the subwoofer and started making the clicking (or popping) noise every second or so. None of my ideas for addressing the problem worked except for returning the unit to Amazon, which I am doing.
1544117
Mine too. My JBL Subwoofer is just sitting. JBL customer support find for me which is http://www.mcmelectronics.com/product/85-11312.Now I got a same problem with you that the replace fuse just get blow up immediately.(5 of them). I am keep contacting with JBL customer support again. I will update when I get the problem solved.
1575423
If the volume on the sub-woofer is all the way up and the volume on the computer is turned up, the remote should work . However, if the above is true and the volume on the remote was all the way off when the remote stopped working the unit can't be adjusted and as far as I know, no other remote works. Try changing the batteries before you give completely up.
2204446
Try switching speaker wires.....if still not working,it is most likely the unit itself.
1692364
Mine does the same thing and my sub doesn't work on Bluetooth. Not sure what the problem is I was thinking it was a manufacture problem.