When I add this to my cart, why is the light pictured totally different from the one advertised? Do you know what "BAIT &amp; SWITCH" is?
1662762
Yes, I know bait and switch is. I would not get the light again, no matter what. Had to be worked on out of the box.
12184
I don't know why that would be happening. I tried it myself, went to the item and added it to my cart, and the picture looks the same there as it did on the description page. You might want to contact Amazon customer service and ask them about it to make sure you get what you think you're ordering. Sorry I can't be of more help.
167697
The photo/pic is different and for that reason, I would avoid it. I have no idea why they changed the photo but they better clarify it. I would if I were selling the thing.
9794
the original add shows more items. It is extremely misleading! I was about to buy for of them and I read I customer review thankfully I did so because if I had received this with out all items shown in the original at the I would have been extremely pissed-off! might I suggest fixing the photos so as not to misleads some other sucker!
99627
I apologize for the confusion. The one you clicked on to ask the question was the rug. Be sure once you add the item to your cart that it says rug and you will be fine.Thanks,KathyBath and Window Direct
2038800
No, it is an accessory item for now it seems only available from softech direct. I am getting one directly from them. I only found out about it when I opened the light and looked at the set-up instructions.
1650947
I got one that was gold and black, and the stand was different than pictured. There was also no blue light as pictured. They showed a different picture too when I bought it though.....
1825801
I ordered this HemingWeigh and what was sent was an unnamed brand that was $7 cheaper than the one I paid for. Unless HeminWeigh send them in unmarked boxes? Not sure how to identify an authentic Himalayan Salt Lamp (if you find out, please let me know too). But the lamp gives a really nice glow in the room, and I sense it has some benefits, just that I can't have it on right now as it's too humid in the house so any extra heat is not welcome! Looking forward to the fall and winter - Sorry I can't tell you for sure as I didn't receive what was advertised. I did call Amazon and they did credit the difference from what I ordered to what I received. I guess you can only try knowing that if you don't get the genuine and advertised item at the price you paid, Amazon will cover the refund/return.
296909
Yes falsely advertised. Just a drop light with out a cord,not cordless !!!I cannot beleve snap on let's them put there name on such junk !!!
2187002
It says Philips, and it's sold as a Philips bulb assembly.If you discover it is not, report to Amazon you were sold a fake, and Amazon will correct the error or see that you get your money back. Amazon does not take fraud, lightly, and unlike other auction sites [the big B, comes to mind, that could care less], Amazon will make it right. Their solid reputation, is built on consumer trust, and they are not going to throw that away, for some two bit scammer.
576552
I did buy one of these before from target. I bought this one from amazon, but we are moving so we haven't put it together yet. on the one from target, the switch was a small rubber button about a third of the way down the post. it wasn't easy to see, but if you find it just push it and let it go. if you push it more that one time it gets brighter. mine Is in storage or I would try to figure it out for you. good luck, treen
606646
They're not the same visually or price wise, but the Delux is labeled L10 in it's description. Delux has the window that the shows if it's lit. Ask the vendor about it, if there was fraud I think Amazon will handle it
228029
I asked this very same question to amazon myself. What they told me is, they have no way to differentiate between the different 'torch color' units (and I can tell you first hand, the boxes have no details on the outside about which color it is). They said to me, if they send out the wrong thing, that they are pretty amenable to do a refund. As of right now, it is a grab bag about which kind you are going to get.
360949
I don't know if you guys realize the package of which the new one's light pattern is covered by a piece of paper compared to the old one's light pattern showing clearly. Do you guys think it means something? although it is absolutely genuine and it is not that bad, I feel not so good for this unannounced change. Actually, the old light pattern 500G does exist, but its box is using entirely plastic packing just like the special edition version. Both of them are sold in my local bestbuy store, so I can compare them head to head. In addition, the new one's bottom and sides are plastic, but for the old version only the sides are plastic. It looks like I did too much researches, but just for fun. XD I don't know if you guys realize the package of which the new one's light pattern is covered by a piece of paper compared to the old one's light pattern showing clearly. Do you guys think it means something? although it is absolutely genuine and it is not that bad, I feel not so good for this unannounced change. Actually, the old light pattern 500G does exist, but its box is using entirely plastic packing just like the special edition version. Both of them are sold in my local bestbuy store, so I can compare them head to head. In addition, the new one's bottom and sides are plastic, but for... » Read More I don't know if you guys realize the package of which the new one's light pattern is covered by a piece of paper compared to the old one's light pattern showing clearly. Do you guys think it means something? although it is absolutely genuine and it is not that bad, I feel not so good for this unannounced change. Actually, the old light pattern 500G does exist, but its box is using entirely plastic packing just like the special edition version. Both of them are sold in my local bestbuy store, so I can compare them head to head. In addition, the new one's bottom and sides are plastic, but for the old version only the sides are plastic. It looks like I did too much researches, but just for fun. XD « Show Less
230517
It is not "Our" add. Another party changed the original picture. We are still the lowest with shipping added.
1454954
Not sure why yours is any different than mine. Mine are just fine. Unless you got shipped the wrong light. The only part that will show is the light itself with the lip on the outside. The rest is irrelevent. If it's not what you want or dont like the look, send them back!
1533914
Stephie, I contacted the manufacturer and it is not. But I went to Lowes and picked up light that were really accent lights instead. I only wanted these for my bedroom near our night stands so we had more room. What I bought worked really great, good light and about 20% of the cost. Try that otherwise the cost is rich.