I just purchased this and I do not see even a slight red glow from the unit. How can I tell if it is working? I do not want to install if I have to ta
1664172
Suzanna, when powering the light, are you in a dark room ? If not you will not see IR illuminate. Also the angle you look at the unit play into the equation. If further help is needed please feel free to contact me by e- mail at 511securitymanagement@gmail.com. Have a great day. Sgt. John R. McGrath
1664173
The frequency of light emitted is beyond the range of human perception hence 'infra' red. But when dark you an see a bit bleed into the shorter wavelengths not quite a glow but something.
1664174
You will only see red LED's when in a dark room. The sensor does not turn them on until it senses darkness. Additionally, your cameras needs to be 850nm to use this unit.
1664175
Susanna, all the answers below are addressing you testing the light during the daytime. If so, they are correct. One item that you may want to consider is how you have the light powered. This is a powerful light, and at night time I can stand 300' away from my house and see it clearly. So, if possible make sure you are using the correct power source that came with the light, and also, if you have it in a power strip it does not always receive the power it needs. Try plugging it in to a single outlet, and you will probably solve the problemm. Good luck. Dan
1664176
If you have a digital camera or a camera phone look at the light through some typ of digital ca,era you should be able to see if its lighting up.
1664177
Take it in a completely dark closet and turn it on. Look directly into it. You should see a faint red light from each little diode. If your use is a camera, take a picture in the closet. If it is a night scope, try it.
1173258
I just plug mine in the red light comes on and then I leave it there till I need to use it. Yours might be defective...
697218
if it was installed correctly, the backlit showed be on. There is a wire that is connected to the power, that should be properly inserted into the small connector on the circuit board.
2182010
I wish I could help you. a friend installed mine as well I have no idea what he did but it works flawless every time.
1539739
Since this is a powered hub, you must ensure that you have it 'powered up' Mine had a small red LED that lite when it was plugged in. If connections are good, and your LED is lite (and unit still fails) you need another one.
2088736
There should be a little red light that turns on and it flashes until it goes solid that means its ready. If the light doesn't turn on and it doesn't get hot then it doesn't work. I would send it back for a new one. There should be a warrenty.
390504
Hello, I just received my unit. I plugged it in and the Power Light was flashing red AND the blue UV-C light was flashing. Resetting the unit by pushing and holding in the UV-C Button changed the power light to green but the UV-C light is still flashing. Any suggestions? Possibly the bulb was damaged in transit and needs replaced? Thanks for any help!
218387
Honestly, I cannot see it in the dark. My ++ review was based on ease of installation. Maybe if it was exposed to light it would glow. Unfortunately, how do you expose it to light in the dark? Sorry I could not help. I am staying with the factory sight.
1399096
David if you are getting the logic board for your unit it doesn't have a light on that part. The light is on the other end of the unit. Make sure you put a surge suppressor on your unit, they are very sensitive. Hope that answers your question.
238817
I tested mine by going into a normal lit room, turn it on, then turn out the lights in the room, making it dark and then seeing if the light came on. That is how I tested it and it worked exactly as it should.
1328785
I would return it if it is not even lighting up. Mine works well with the batteries. It sounds like something might be wrong with the unit. It has to light up to work. Good Luck!but
1256585
My unit has the same dim red glow. I added a piece of florescent lighting diffuser panel (used in overhead lighting) the same size of the LED face. This widened and smoothed out the lighted image seen with the camera. This unit is still working, since 2008. Great product. You should buy the best camera you can then worry about the illumination after it is up and running. A high quality day/night camera with a very low lux rating (&lt;0.001) can produce amazing images in very low light. The better the camera you start out with the more effective the illuminators will be.
1249573
There is a sealed on/off switch on the top of the unit for the U/V. just turn it on. You will know if it is working as a small LED light by the switch will illuminate.
1781092
Only one red light functions on my unit also.. I also don't get the flasher function..
1211736
Mine worked fine. If you don't see a light inside the unit when you plug it in, either the unit is defective or it not connected properly.
1613802
Mine does that the LED power meter, though it doesn't appear to light up at all. As the other person responded, is better to have the power meter icon in your system tray in lower right corner, easier to read, more informative, etc.
1865495
Certainly sounds like you wired it correctly. Just remember that LEDs are polarity sensitive, so make sure your positive is on the red wire. If that is confirmed, then I have nothing more to suggest.