I'm having trouble unlocking the legs once in place (for stand up use, not as insert on toilet). Any tips on how to unlock easier?
1684148
I had trouble at first too. I found for mine was to unhook one clip at a time instead of trying to do them both at the same time.
1684149
I had the same problem at the beginning, it does takes a little more strength than I expected but I just pull it out strong enough until it snaps off, I try it to contain the whole thing with my body (unless it has touched something nasty). Most of the time the legs snap out completely and I just pop them back in.
990868
I'm not sure I can help, but yes I noticed a slight problem when putting the legs. The center leg is retractable, make sure that you push to its maximum, then R2-D2 would stand properly :-) Also the side leg can rotate, from vertical to a back position.
1025595
Hi, The feet / arms slide through openings at each corner of the seat when you assemble it. The seat is not fixed to the legs. the seat rests on your existing toilet seat or the toilet itself. Thanks Frank
11571
My advice would be to watch YouTube videos of potette plus set up. Once you have the legs in the stand up position, you need to push them up into the potty ring part. You should hear 2 clicks per leg, one click on each side of each leg. Once you get those 4 clicks, the potty is extremely sturdy & I believe supports 70 pounds!
131131
Hi - there is one simple latch which you need to engage when using it in chair mode. I put a felt pad (one of those packaged self stick ones) on the legs. We really think it's sturdy!
187568
I found they sometimes get a bit stuck. Normally they should come out by pushing them lightly. Usually it helped when I unscrewed that bit just slightly until the legs drop out and then screw it up again.
1235111
It never locks. You have to support yourself until you are completely inverted. I wouldnt want it to lock. Might get stuck. I would suggest wearing work boots when locking your feet in. Takes the strain off your lower legs and feet. Much more comfortable too. All in all its pretty good for the price. Just make sure when flipping back up to stabilize yourself half way for about a 5 second count. Allow your blood to flow back into your head slowly.
184699
Thanks for your post - I just tried it now and it works! I had always thought it would break if I force it up because it seemed to be really stuck. But since you described how to do it I was more confident, and it now works! thanks again
1816910
Hi Helena, I guess theres no trick...too much of muscle power.. I had this problem, i somehow forced it into the base and it is stuck forever now i guess the two side bars went inside the middle one is out...but its locked
2249519
I have just purchased the toilet and installed lately, have not thought about replacing yet. Try direct to Thetford, or my last toilet I went to home depot and bought an elongated seat. A slight medication and it worked. That's all I can offer. Bud
80082
Yes I'm having the same problem also with the elephant model. tried to get the bottom off to look inside but it was not detatching around the feet and I couldn't figure out how to get it off. Unfortunately I'm a little past my warranty.
1138994
I am not mechanically inclined and I love this product. You lift the toilet seat (you don't have to remove it) and then put the handicapped seat in the bowl. There is a projection that hooks under the back lip of the toilet bowl. Then you tighten a clamp (like a vise) in the front with that black knob. And it is just as easy to take out. Just loosen the knob, tilt and lift out. The handles snap on and off easily enough so you can store it back in the box for the next time you want to use it.
893443
I LOVE this toilet, it is VERY sturdy and you won't have a feeling it will tip over. Looks great too. Only issue I have si with the seat, I still can't get it connected properly. Slides when connected. Not the toilet I just don't understand how to connect the seat properly. I would purchase it again..
1078705
Here is a link to some instructions that should work for the stool (from another bar stool--from another company). Just be sure to remove the black cap from the hydraulic lift column (not in the instructions), as the stool won't work properly with the cap still attached. I had to use a large pliers to twist it off, as it is pushed on there pretty tightly. I hope this is helpful. http://www.atlanticshopping.co.uk/assembly-of-bar-stools
11570
That means you're really not clicking it into place. You have to push very hard (and pull really hard when clicking it out of place) If you look at the very top the legs, there will be a little circle with a hook like thing on botg sides. That has togo into the little blue space at the top. It's really tricky but you will hear the click and make sure it's clicked on all 4 sides
1895279
I struggled with it too (all pieces are heavy). My solution was, instead of trying to screw the poll in, I kept the poll steady and span the marble base the opposite way which snapped on pretty easy. Getting help from someone else should make it easier too. Hope this helps.
2239763
I couldn't get mine to unlock at first either. Finally I gave it one last try, and yanked hard. You have to hold the bottom of the pole and turn the upper pole to the left while yanking. It will eventually unlock. Then extend your pole and twist the upper pole to the right to lock. After you get in unlocked the first time you will not have to struggle to unlock it again. I am a 66 year old lady and I got it unlocked.