Can someone who is currently using this filter look in the top and tell me how high the water level is on the cartridge? The filer started making a noise so I raised the cartridge a little and now I'm not sure if is low enough in the water to operate correctly. Can someone who is currently using this filter look in the top and tell me how high the water level is on the cartridge? The filer started making a noise so I raised the cartridge a little and now... » Read More Can someone who is currently using this filter look in the top and tell me how high the water level is on the cartridge? The filer started making a noise so I raised the cartridge a little and now I'm not sure if is low enough in the water to operate correctly. « Show Less
1686892
I had this filter for a five gallon tank as a secondary filter. Mine started making noise as well, so I changed the filter. I did find that the lower it was in the wate::r the less noise it made. However the noise eventually got worse and became annoying, no matter what I tried! It may be better for 3 gallons or less. But I was dissatisfied with it. I hope this helps!
1582440
This filter didn't work out for me. Mine started making noises too. It then stopped working all together. I've replaced it with the Tetra whisper power filter. We have three tanks all using this filter and have had no problems.
1686893
Mine has been running for over a year the water level is at the top of the cartridge it does great for me on a 3 gallon tank.
1686894
Hello. The filter will start making a gurgling noise when you need to change it. They are small and seem to need changing frequently. If it is a new filter you also may want to add water to tank to stop the noise. Filter should slide in the grooves and all the way down. I don't think it's suppose to be partially pulled out
1686895
You should be able to see the water level both in the filter and in the tank around the filter. If the water level is too low the filter will start making crazy sounds to let you know you need to raise the water level. You should not have to actually raise the "cartridge" , just the water level.
1686896
If it is making a noise u need more water. Do you have one of those spinning wheels that helps keep the water moving? Call me. If u want. 818 280- 7993. Barbara
1686897
I find that whenever I hear the noice I always add water since the water do evaporate. I was told to use hose from outside and not filtered water since the outside water has nutrients in it that is good for the fish. If you fill a container with water and leave it for 24 hrs it will take out the chorine but I do add a couple of drops to the water just in case.
1208170
Seems like it's faulty to me. I just replaced my filter with a new one and the flow is the same as the one that came with the unit.
1921207
To be honest I have yet to change the filter. I clean the bowl with every filling and the water looks clear, so I'm not that concerned. They didn't have "filtered" water before, so if I see one next time I'm at the pet store I'll pick one up, but it's not on my list of necessities.
504015
This happened to me as well on the 2nd day. Initially, I soaked my filter many times and that didn't help. Eventually it finally stopped today after I shook the filter. It was so frustrating. I guessing maybe this has something to do with the fact that there are 3 layers of the filter materials. Perhaps the mineral particles shuffled to the very bottom but they're supposed to be at the top, according to the pic in the brochure. This is just a guess.
382603
Mine works fine! I probably will buy another one soon. I Think you have to use this filter in order to work properly.
1828915
I did not shake mine so I cant tell if it makes noise. Previous answer sounds right. If in doubt, call the factory. I am very pleased with the filter. You might want to buy a brass fitting for the water connnection. I dont like the plastic connector. I had a brass fitting from my old filter that worked perfectly.
864615
Mine was the same and caused me much concern at first. Just brush off the filters and wait until they become saturated. Within a couple days mine sped up to where it will now fill the reservoir within four hours or so. Been using it for a year now with no problems and am completely satisfied.
1236684
mine has great outflow, check your pump output?? pump size ample to do the job?? filter plugged??? is the red flag in the bubble showing the filter plugged??
2144529
it is a riddle yet..I'd like to have what the filter working inside.. and what will make the reading going up in case of tap water is 54, but the reading is at 94 around after filtering..do you know why?
1529958
After about a year of operation on my filter I noticed some water at the bottom of the gauge...pulled it out...shook the water out...after awhile it returned...shortly later the gauge stopped working altogether (would not register...just stayed at 0)....so I would say, from my experience at least, water in the gauge is a sign that the gauge is getting ready to die.
2238234
Don't go above the water lip or it won't filter & clean properly. If it get noisier, it may require more water or adjusting/cleaning the filter.
2137294
Ours is working fine. Did you put in too much water? The different water levels are a bit tricky to see.
157710
I did not notice any drop in water pressure at all, but I'm on a city system and my water pressure is actually to high! But I thing it all comes down to the filter cartridge, you use, the more they filter out the more restrictive, lowering your water pressure. Some filter cartridges filter out down to one micron and need changed monthly, may lower your water pressure. I use the ones that need changed every three months, and when they flushed our water lines, I had a lot of junk trapped by my filter. I also ran 3/4" pipe from the pipe interring the house to the filter before I tied it into my house system, which is using 1/2" pipe. No problems so far, I would recommend the Watts filter to anyone. I did not notice any drop in water pressure at all, but I'm on a city system and my water pressure is actually to high! But I thing it all comes down to the filter cartridge, you use, the more they filter out the more restrictive, lowering your water pressure. Some filter cartridges filter out down to one micron and need changed monthly, may lower your water pressure. I use the ones that need changed every three months, and when they flushed our water lines, I had a lot of junk trapped by my filter. I also ran 3/4" pipe from the pipe interring the house to the filter before I tied it... » Read More I did not notice any drop in water pressure at all, but I'm on a city system and my water pressure is actually to high! But I thing it all comes down to the filter cartridge, you use, the more they filter out the more restrictive, lowering your water pressure. Some filter cartridges filter out down to one micron and need changed monthly, may lower your water pressure. I use the ones that need changed every three months, and when they flushed our water lines, I had a lot of junk trapped by my filter. I also ran 3/4" pipe from the pipe interring the house to the filter before I tied it into my house system, which is using 1/2" pipe. No problems so far, I would recommend the Watts filter to anyone. « Show Less
1409986
Did you changed filter cartridges? Make sure your water valve is open all the way!! If is a new install it takes a while to built pressure!! There a lot of air in the lines!! Disconnect tank from plastic hose and drain any water inside also disconnect all three filters and start precidure. Sometimes filter don't lock properly!!
346968
If you turn the black knob vertical so that the water will be filtered and then turn on the water, the display should light up for a few seconds to tell you how many gallons you've run through the filter. The light doesn't stay on long though. If yours isn't doing that then, yes, I'd say you have a faulty filter.
2064420
I haven't experienced this problem yet...be sure to rinse the filter as instructed prior to placing it in place; and be sure you haven't installed it backwards...not much help--I know, but all I can think of.
1128164
Seems like a filter issue. Needless to say you've checked that water is flowing and that the filter is sitting correctly all the way in the base in the pool of water, right? Many after market filters don't fit well and you really have to stretch and really push them into the base.