I used this once, washed it and it totally rusted... so now what? what did I do wrong, it came just bare in a cardboard box, no instructions?
1685523
I got rid of it due to rusting. I've heard that correctly seasoning it with oil can help, but I was unable to do so.
1685524
You must dry straight after washing and I put oil in bottom of pan and wipe it all over with a piece of kitchen towel. We don't have any rust and if I did just use metal scourer ti remove and season the pan.
1685525
Our wok came with instructions. We seasoned the wok before the first use, wash it in cold water using the brush after each usage, and dry it immediately; we have not experienced rusting.
1685526
There should have been instructions on how to season the pan. You heat the pan up, put in a tablespoon of oil and rub it all around the inside. Let the pan cool for 5minutes, and repeat. Do this 3 times. This makes the pan non-stick. When you wash it, don't use soap or anything abrasive. Just gently scrub, avoid soap, and rinse. Towel dry. Occasionally you will want to season it with heat and oil as before, like cast iron. Do not put in the dishwasher. Hope this helps.
1685527
I called Amazon and was granted permission to return it, even though it was after 30 days. There was a restocking fee, so I still lost money, but not all of the money. I purchased the less expensive Joyce Chen non-stick wok, and have been very happy with it. Good luck!
1685528
before using it, the wok needs to be seasoned (see included directions or go on line). If it is left wet it will rust, but the rust washes out. After cleaning it, always apply a light coat of vegetable oil, to keep it non-stick.
1288671
I plan to remove mine and try to rust proof it. I did not believe the post but mine has started to rust...not cool. Something needs to be done by manufacturer.
1118033
RUST??? Never if you know how to act. Once used immediately hand wash and dry and put in a sealed container.Simple and the container will assure you of always knowing where all of them are.All of this takes 22 seconds.With respectLowell GARNER
1576795
I never washed it, it is broke, returned to company for replacement, still waiting
253643
probably it rusts because there is no such a thing as stainless steel... and in my experience, new wave enviro will not replace it
278525
Mine did the same thing. Rusted on first washing in dishwasher. I put all kinds of stainless items in the dishwasher every day, no issues, just with these. Hell, my dishwasher door is stainless steel!!
1906829
I would contact them directly for a correct answer. I love mine and I've ha it for two years or so and it's never rusted and it's easy to clean. I'd buy this again. Hope this helps!
1899805
Do you have the correct heat on your iron? I use this product a lot and have never had a problem. The other thing is, have you prewashed the fabric? These are the only things I would know. Good luck!
1107521
Jeff, I've had this for about three years now and I don't remember. But, that comment and question, "What's up with the rust?" That's not a joke. By the end of the 1st year, we began to see it. Maybe there is a way to deal with that, but I haven't discovered it. Honestly, who expects stainless steel to rust?
352198
I have not been able to remove the plastic piece but I didn't really try. I have not noticed any rusting at all. After using the press, I tend to wash and air dry and then put away again. Will try to remove the plastic piece and respond to this thread again.
1058322
I have had mine for 5 months now, we use it regularly and have zero rust. I wash it out and let it air dry after every use.
306287
Sorry--I just saw this inquiry (was traveling abroad). I never used the product--returned it immediately upon inspecting saw how very shoddy construction was. I is supposed to be cast iron--dishwasher would cause it to rust. These products are found in Asian markets--considerably more $$ but heavy and has deeper drip pan to prevent flare ups. Save your $, this product is JUNK. I see it at thrift ($1 stores) for $5 to 6 dollars...
1287365
I checked and there was no washing instructions...probably wipe with a damp cloth.
1005654
I bring mine in during the winter months. It was outside for 1 summer and now has a different appearance than when I first bought it. Its more of a dirty rust now. Can't imagine what a winter would do to it. I live in WI. and we have some pretty harsh winters. I guess it's your call!
1526167
Send it back. I had mine for just a few months and it rusted. I had it in my house and nowhere near water. It's junk.
1578433
I just washed it out with dish washing detergent then let it dry. I put in the dish water. Lol I rinse it out first the swished it in the water. Idk
1767333
Instructions for mine were on cardboard wrapper so easy to throw away. Told me to not put in dishwasher but to wash with warm soapy water before and after each use. Also said to use a spray with flour and worked great.