my scale reads err and cant get it to go away
1664412
I would say it's broken too. I'm on my second one of these (someone else shattered the first one against the toilet) have never had any problems with them at all.
1664413
I have not had that problem, but maybe try removing or changing the battery,& also wiping off the bottom if there is some dust dirt or hair underneath, GOOD LUCK
1664414
I had to replace the battery that came with it, apparently it was dead, but mine still doesn't display the bottom portion of the numbers. Just not a good scale is what I came up with!
1664415
To weigh yourself, tap the top of scale with your foot, wait until the display reads 00, and then stand on the scale. Be as still as you can, and in a few seconds your weight will register. If you move too much while you're waiting for the reading, you will get an error message. Get off the scale, wait until the message disappears, and try again. If the batteries are almost dead, you will get an error message as soon as you tap the scale.
1726770
I'm sorry, I have not experienced this. I have tried the scale on carpet and tile and I get the same reading. Have you tried moving the scale to different spots on the linoleum or hardwood floor and see if you get different readings? Myself, I would use the lowest reading and feel better about myself.
579069
Hi to zero scale use the little wheel under the round Dial. adjust it every time u use it if u need accurate daily weights
1056084
any scale can be at sometime. Have you been stepping on it so it registers some weight, then stepping off and waiting until it zeroes? That was my original mistake...not doing this. Was about to toss it, but now it works fine and is consistent
161601
I had that scale for a few weeks only. It never worked properly, I tried on different surfaces around the apartment. It would show different numbers every time I weighed myself and it went dead in about a month. It's not reliable, so you can't really trust what the scale shows.
73957
The scale shuts off a short period of time after you step off of it. I believe it also quits connecting to your device at the same time.
238404
as much as I love the idea of the scale - I would recommend STAY AWAY. The readings fluctuate and it gives a negative reading!!!!???? forwhat I weigh on it
989660
IF and when it works. I'm getting errors which I'm sick of seeing. Plus it's so inconsistent. Time For a real scale!
503476
You have to recalibrated it. That should work. And try to put it in one place when you weigh yourself dont keep moving it to different places. I always take my scale in the bathroom and no where else, and I haven't had any problems since I purchased it. I had it for about 3 months Are you being careful how you handle it ? If not that could be the problem. And remember it has to be on a flat surface. You cannot weigh yourself on carpet or any surface that's not flat.
910025
It's my understanding that if you move the scale you need to recalibrate it. That, if I remember, involved stepping on it and then stepping off. It think as with any device or instrument of this kind the less it gets moved the better.
954048
Hello Pavan. I understand you are experiencing difficulties with your product. Perhaps there is a reason for the fluctuation. Have you placed the scale on a steady surface, free of movement and/or vibration? For further assistance, you can contact me directly via email [esty@measupro.com] or telephone [855-797-2253]. Kind regards, Esty Smart Weigh Scales
1393873
It should turn off. Mine displays my weight after I step on the scale and turns off a few seconds after I step off the scale.
1064264
I spray some "green" cleaner on a cloth and wipe the scale off. However I do get allow mine to get grubby. If you are weighing those type of things place a paper towel ( or foil) on it ( note the weight) and deduct that amount from your total after you weigh your product. You can even cover the scale with saran wrap.
547885
The scale calibrates when it turns on. Just turn it off, and then turn it back on again and you should be set. Also, contact Ozeri if you still need the instruction manual.
647499
most likely it is a locked system problem. you might need to get a replacement. I have had two different scales. one works great the other I sent back. If the previous suggestions of removing, waiting a few minutes and then reinstalling the battery might work. if not replace.
1178354
Unfortunately - no. It is so accurate because it is so sensitive. You need to find a flat place to keep it permanently - although it can be reset whenever you move it. It seems like a drag, but the other wonderful aspects of this scale far outweigh this one inconvenience.
834943
The scale will return to zero after you remove the package. There is also a tare button that will calibrate the scale back to 0 when you press it.