Why did it start to have hot spots? I have been making caramels in it for 3 yrs and never burned a batch until now.
1669731
sorry, can't help--never had hot spots or burning of food. i've only had it for months tho so who knows.
549811
Yes ours melted a couple months back, bought a replacement and it wouldn't cool down inside. We found out another friend had the same issue about a month after us. It must be a defect.
1888125
The sistema company told me he products are meant to 'heat up' rather than 'cook'. It seems that food getting too hot will cause problems with the interior plastic. I've bought a lot of their products, too- I use them with caution now. QVC made them seem flawless and indestructible! I also hand wash them.
1411440
After the first heating, I noticed the plate getting really hot in two places first. then I noticed the cupping in those spots. When you clean it up is when you will notice it the most.
2229181
I think it will burn because the bottom is not thick. I served rice and had to add water to prevent overdrying. Maybe filling this dish with hot water and placing caramel inside other dish will keep it warm? Just an idea.
1234803
Probably missing adding adequate oil and/or butter to the mix, and spraying the hot iron with lubricant such as PAM. Or maybe it needs more time. Green light is essentially worthless, I took it apart and removed the temp contral. Wait for steam to end. Forget the green light. One few if only Cuisinart's hugh failures.
1983626
Might be some burnt on residue from your previous cookout. Make sure you wash you sheet on both sides real good after each use with warm soapy water
2215365
I also think you should contact the seller. I've never had that problem. Either it got really hot in transit or it's from a old batch. Good luck!
141353
Same thing happened to me. It's a fire hazard. Plus, it puts out toxic fumes when it burns. I was not cooking on high (rarely do, because I use Henckel's ceramic ware). It may be a good product for some people, especially those with electric or ceramic stove tops. And it may be only a few of the items that tend to catch fire. But a few is too many for me. I wish I could return it.
1099033
My honey was very crystalized when I got my new pot. I was very careful to heat it slowy in the microwave so it did not get too hot. 15 seconds on high then stirred to see if it needed more time. I gave it 15 more and the pot was warm, not hot but the honey was runny. Set it out on the counter for a while and it was perfect!
783852
Something must be wrong with the bottom heating element. When I first got mine, the bottom came out burnt and the top was not baked.I modded it so that I can turn the bottom element off after baking 45 sec. Leave the top on for a total of 3 Min.
982796
My coffee tended to take on a plastic taste to it after it sat for a bit. Others noticed it, so I then knew it was not just me. It really does get incredibly hot.
22893
I have not had that problem with mine, look around the metal plate under aluminum bowl and see if anything got in there that's melting or burning.Have you tried calling customer service about this?
881952
I think because it is poping to long. Try to get unit hot first then put in mix and watch it. you may get alot if kernels left over.
373224
I've had two of these grills and same thing happened to both. (once the top and once the bottom stopped heating up...) It couldn't be fixed.....Love this grill except for that reason...I'm moving on to something different unfortunately...
1641900
doesn't sound normal - especially the textured surface. It wouldn't let for proper making of crepe.After a couple of uses the whole surface should be black - that doesn't go away. And it should be equally as hot throughout.
1602614
Sorry to hear you had trouble -The first one I had seemed to be very slow, but did not burn out. I bought a second unit and it much better than the first one - cooks better and actually toasts bread - I love it!