We have difficulty performing the registration of the Sibelius 7 license acquired in August 2013. So far we can not use
1657943
Check to make sure it's the correct version. I was sent a student package instead of educational package. It slowed me down. I hope this helps.
2239339
Depending on the EULA of the current OS, you might be required to purchase a new copy. Even if not required to buy a new copy of your OS, you'll probably have to reinstall it so that is matches the new components.
200265
Good luck! I had the same problem. Here's what happened: I bought two of these, neither of which worked, neither of which the company will stand behind. It is a huge rip-off. Tech support denied me a replacement or upgrade because I hadn't logged in to the program even though my previous calls to tech support were to ask for help in getting the product to work. Catch-22: Product defective --> Can't use or login --> Can't get replacement because not logging in. Go figure.
1641685
You can always upgrade to the next year's version if you have a valid license with time on it from the previous year. After installing the 2013, just download the new version and save it. Then uninstall the old version, making sure that the box about saving the activation code is checked. Finally, install the new version you've downloaded. It should find the activation code automatically. I've done it many times over the years. It's never failed. Be SURE that you match the type of new product with the old for it to work!! For example, if your old version is Anti-virus, be sure you don't replace it with Internet Security if you intend to use the same license. Also, if you have one year, 3 users, be sure to stick with that, too.
161246
When I called Mattel's customer service, they indicated that the item was probably used because the registration code was used. I was horrified because the mp3 player was completely untouched. Anyway, Mattel generated a new registration code and emailed it to me, but that one didn't work either (it came up with an error stating it had been used too). I think it's a glitch of some sort, but I'm leaning towards filing a complaint through the Better Business Bureau because they still haven't resolved the problem.
1019658
So sorry. It does indeed appear that Sienzo is no longer on the net. I went to cnet.com and clicked on the link there for sienzo.com as well as the support link. Nothing there. My copy gave me nothing but trouble for a few years, constantly reverting to "demo mode" causing me to have to reactivate my license key. I wrote the somewhat negative review talking about the problem and after that I don't think mine failed again! Go figure. Wish I could be of more help, but if you can not just click the "help" and then click "about" on your program and go to the web site to reactivate there is nothing else I know to do. So sorry. It does indeed appear that Sienzo is no longer on the net. I went to cnet.com and clicked on the link there for sienzo.com as well as the support link. Nothing there. My copy gave me nothing but trouble for a few years, constantly reverting to "demo mode" causing me to have to reactivate my license key. I wrote the somewhat negative review talking about the problem and after that I don't think mine failed again! Go figure. Wish I could be of more help, but if you can not just click the "help" and then click "about" on your program and go to the web... » Read More So sorry. It does indeed appear that Sienzo is no longer on the net. I went to cnet.com and clicked on the link there for sienzo.com as well as the support link. Nothing there. My copy gave me nothing but trouble for a few years, constantly reverting to "demo mode" causing me to have to reactivate my license key. I wrote the somewhat negative review talking about the problem and after that I don't think mine failed again! Go figure. Wish I could be of more help, but if you can not just click the "help" and then click "about" on your program and go to the web site to reactivate there is nothing else I know to do. « Show Less
897028
This is answered at the Sibelius FAQ web page: http://www.sibelius.com/products/sibelius/faq/index.html#46 Q: Can I use Sibelius 7 on more than one computer? Yes, in these two cases: (i) you can install a single-user copy of Sibelius on two computers for your own use only; (ii) Site licenses are available for schools, colleges and universities. Apart from in these cases, you are not allowed to use Sibelius on more than one computer. Apparently the install DVDs come with both Mac OSX and Windows versions, if you use both platforms at home you should be good to go. When I rebuilt from scratch my Macbook Pro to a new OS, I don't recall having to unregister the original install in the old OS (Lion) order to reinstall in new OS (Mountain Lion). Your mileage may vary.
883931
If you already have the software it might be cheaper to just call them and get another license. You can do this from within the program or call 1-866-379-6635. I am not sure, but it may be cheaper to get it from Intuit, otherwise buying another copy of the software should also work, if that is the cheaper route.
2183765
I don't have the cover any longer. It appears that the license is for more than one computer but it may be limited to one user at a time.
1997295
I haven't been able to register. I bought while wintering in Arizona and have no access to a computer can you help
1110601
Mine said it is not legal and will not load on my computer. Said license has expired.
1123586
90 Days, and you have to register on their website within 30. Sorry this answer took so long, had to dig out the manual... ;P
303388
If I recall the license allows 2 installations but read it carefully bc if you need to reinstall on an existing computer that would use up the other installation. We load all our languages on one computer for that reason
2273555
You need to uninstall the software first from the old computer, for the license to be get de-activated on Naunce Server and the install it on the new computer. If the old computer does not work anymore, you need to call customer service and they will free you a license so you are able to installed on a new computer.
2134667
I did buy/download/buy computer and had to redownload. The WRITE WAY PRO people sent me my license no and allowed me to redownload - since I couldn't find the one I had previously - THEY MAKE IT VERY EASY!
1974785
In order for your Sibelius to run you must submit proof that you are a student/teacher. The easiest way to do it (I did it) is using your school's email address, ie. tiara_still_fly@yourschool.edu. They want to see an edu ending. They will send you your activation key through that email. You can also fax/email your school ID card and they will send you the activation key the same way you sent your ID.
279094
Basically it's an activation system. You have to deactivate the license on your old computer before you install the Vocaloid software on a new one. If you can't, e-mail Yamaha's customer support about it.