Hey i bought this summer speakers from you and i broke my remote what i need to do?
1654544
Get your money back. Oh that's right you can't I'm still waiting on a call tag to return this because it doesn't work. Been waiting since May 25th
527989
Try this On your remote down toward the bottom find the "surround" button. Click over till your screen shows "Multi Channel Stereo" that is the setting I put it on for all speakers to work.
992302
Did you purchase this item recently? If you did, contact JBL directly because the unit has a year warranty and they can ship you a replacement free of charge. If you get a new remote and it does the same thing, it is not the remote but the soundbar. You will then have to contact JBL again and request a replacement unit; again what I have told you reflects only on a unit that has been purchased within a year's time.
473500
Hellow Jacqueline, try replacing the batteries, if that fails. Send the remote back to Amazon. GoodLuck Allen M
2114674
happend to mine also. only 90 day warrenty...so its over probably. its just junk. it has bad wiring. u can take apart and fix yourself..i did and the speakers were blown....we just waisted 50 buck sorry
32884
My remote control stop working, I changed the battery but fail. HK support page don't offers replacements. I will appreciate any help??
898360
Honestly, buy a new receiver. You need this, and then you can continue using the speakers you have. Trying to do this any other way is not a good idea, and will end up costing you the same amount of money and continued frustrations on lack of HDMI inputs and outputs.
2172120
Try pressing the "A.F.D/2CH" button on the reciever remote. Try making sure the "pure direct" button on the reciever isn't on. If you have an hdmi cable connected to the tv you can access plenty of speaker and sound options if you press the "home" button on the remote. Hope this helps!!
326900
I also needed a replacement, got this reply. I haven't ordered yet but you may want to try: Thank you for contacting Insignia Customer Service regarding your Soundbar Model: NS-SB212. My name is Brandon, as I understand you are trying to acquire the remote control. It'd be my pleasure to help you with this inquiry. Our parts are available at http://www.PartStore.com and you can input the following part number in the search bar:600-SB212*-05B. It is the original remote for your Soundbar. After selecting it, you will just need to click on Add to Cart and follow Internet purchases check-out procedure. You can also place your order by calling our Parts department at 866-933-5552, open every day from 8am to 9pm CST. If you have any other inquiry or comments, please feel free to e-mail me back. I am committed to provide you with the highest level of customer satisfaction possible. Sincerely, Brandon Insignia Customer Care For more information about your product, please visit http://insigniaproducts.com/productSearch.html?query=NS-SB212
837643
Check your wire connection manual for your head unit there's a color coded wire for speaker and for your remote going to your amp's
1536062
Contact harmans customer service by phone, i found them very helpful the few times i did.. It could be a software update that you could do yourself or something small that an authorized repair center near you can for a lot less then the cost of a new receiver..good luck with it!
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.
492857
Not sure about getting a replacement. However, you can set up you others remoted to work almost like the remote that came with the speakers.
1313844
Sounds like the receiver and the remote are not communicating.Sorry I can not help...
1238584
Hello, well, that just happened to me, it was working fine until one day I couldn't turn it on at all. There is one thing the makers of this Soundbar forgot and that is : Manual Controls. Somewhere in the Bar should have the Controls so, in cases like this, the owner could turn the Bar on and manipulate the Volume, Bass and Treble and the other Features. I called Philips and they sent me a new Remote Control but, unfortunately didn't work. In my opinion due to the fact that the Circuitry inside is very Sensitive any Fluctuation in the Electrical Current like a Sudden Blackout, etc. could damage the inner system. I don't remember having in my neighborhood any Blackouts but anything is possible. I notified Philips concerning the outcome of the new Remote Control so they advised me to let Amazon know my situation. Amazon did a good response, something I am very grateful. Thank you. Joe.
237585
I would either contact the seller you bought it from, OR ... contact RCA directly. Best of luck.
2280925
If you have any questions call Simply Speakers help line ( 1-800-511-3343) I was really pleased with their product. Made my speakers like brand new.