I bought this item and it is doing nothing... No noise, steam, or magic... Did I get a lemon? The instructions are crap.
1679925
How long have you waited? For the first time it may take up to 15 minutes for it to actually start doing "something". Also, if it is still not working, try adding a pinch of salt to the water. It maybe that your water doesn't have enough salts in it.
1679926
Did you fill it with water to the line and add a pinch of salt? It's not a lemon. Give it a few minutes to warm up too.
1679927
Add a large pinch of salt (1/2 tsp or so) and voila, full steam ahead! The more salt, the more steam, but don't overdo it.
1679928
Have you tried adding a pinch of salt to the water? The humidifier requires water with minerals in it to function properly. If you have "soft water" (little or no minerals) it wont work. The humidifier uses two electrical posts and passes a current between them to heat the water quickly and produce steam. Pure water is not conductive and the current cannot pass from one post to the other. Adding salt to the water provides the necessary minerals to make the water capable of carrying an electrical current. It should produce visible steam within 5 minutes.
1075805
Mine never worked... sent a complaint to Amazon/supplier and never got a response. This is a waste. I advise new buyers to keep their money in their pockets!
870787
I didn't get an instruction manual with mine either. I googled for it! Good luck!
282375
I bought the digital one and I can't understand how to use it. There were no instructions.. It isn't really working well, but not sure if I cant make it hot.
2235708
To be honest, I don't even think my PlasmaWave feature works. Or at least there is no way for me to tell other than the indicator light being on. It does not make any zapping sounds or anything. I'm thinking its a scam?
2148772
mine did not work either. I contacted them and they said that they would send me a return label but could not find my email address after they sent me the answer. I will never buy from them again good luck
483023
I bought this control and sent it back. It sucked. No information was included no directions and I couldn't get it to work. Maybe you'll have better luck.
467895
I gave up on trying to get mine to work. The unit was hot, even when it wasn't turned on, then it just stopped working. Very disappointing. Too late to return it through Amazon. From here on out, I'll buy my diffusers from a local store where I can more easily return them should they stop working after a short amount of time like this one did!
947936
Hi! It doesn't even Work as it is expected. I sent a note to the seller asking for a refund and didn't get an answer so don't waste your money.
1080638
I honestly couldn't say, I could NEVER get this to work. My suggestion is to save your money and pay for a better unit. This one has no instructions. I actually got went through two of these thinking maybe the first one was just bad, but the second one did the exact same thing. I would not recommend wasting your money on this.
1362147
I cannot get mine to get passed a very little warm sensation and it is a useless rip off if you ask me! I have never been so disappointed with an item as I have this one. I think that this should be taken off Amazon all together! Sorry I cannot help with your question and sorry you have been ripped off too!
2100173
I honestly cannot tell you because mine still does not work. It did not come with any kind of instruction.
1725838
Neither could I. I wasted many hours on this piece of crap. I'm extremely tech-savvy, and it defeated me. It was never tested properly, and simply doesn't work. Save you time and sanity and send it back.
259343
Contact the manufacture who is on the amazon seller imfo cause i have the same problem they gave very bad instructions I've contacted them with several problems they really didn't help!!! This is not a good product because of the very poor non-existent user manual if i were u i'd get my money back cause goldengulf is a very poor company they make very poorly made electromics then don't provide instructions manuals you are on your own when it comes to operating it!!!! So keep on bugging them about basic operations!!! I will mot purchase from them until they make a better product and provide better instrucion manuals!!!! I hope this was helpful to you!!!
2148773
mine did not work either. I contacted them and they said that they would send me a return label but could not find my email address after they sent me the answer. I will never buy from them againgood luck
1327591
I just had the same issue with the steamer not working after a few uses. I did what others suggested by blowing air into hole using an ear syringe and it worked. Note that some people mentioned blowing air into the hole on the water tank. I tried that but it didn't work. Instead, I needed to blow air into the hole on the unit itself, i.e. the hole into which the water from the tank feeds into.
257685
We have used this unit for month, it always work well. There are 2 control switches. One is the power on or off. One is a round one, this one will control the "steam". I think you can try firstly on the power switch see if you did turn the unit on after you plug in. Secondly, if you did turn on the power, try turn this round switch to left side all the way, and then turn on right side to adjust the steam. Good luck!