Remote stopped working after one year and six month. Where to contact?
1659612
Try Bidetking.com - I got mine from them (my bidet seat anyway) off Amazon.com. There are also controls on the right side of the seat.
1659613
If changing the batteries doesn't fix the problem, there is a contact info on their website http://cleansensebidet.com. I recently emailed them about the bolts that attach the seat to the toilet because they got broken, and they sent me free replacements in a few days.
873688
Email the company. They will send you one. They also forgot to send the remote with mine.
537655
I haven't owned this remote for awhile (I have a new camera), but I think if you look at the battery, it's a large button type and will have a numberon it. I believe if you take the battery to a place like Walmart or Target you can easily get a replacement for it at the jewelry counter or in the electronics section. If that fails, try a battery store like Interstate Batteries or Batteries+.
270578
I can find no reset button. Suggest you call the 1-888-819-2442 number and seek their advice. If you are out of warranty, then just hope they can provide a replacement remote at a reasonable price?
60033
There's the help feature in Harmony Ultimate One. You may find more information from the link belowhttps://support.myharmony.com/en/using-the-harmony-help-feature-to-fix-a-problem-with-your-activity#hub-remotes
2136752
everything worked fine until recently. then the remote stopped working. the machine itself still works fine from just the base platform and being plugged into the wall.
1889305
I'm having the same problem. Do you know if you unplugged the unit while it was on? This happened with mine, and it is the only thing I can think of that happened to it. It still doesn't answer the question of whether replacing the remote will help, unfortunately.
1961129
Have you tried universal??? My son's wit working a yr after I bought it. Power button quit working...I may still have remote....
667087
Clear the memory and start over programming the remote. I needed to do that as I had a similar issue.
473500
Hellow Jacqueline, try replacing the batteries, if that fails. Send the remote back to Amazon. GoodLuck Allen M
495005
I had the same problem. I had to reprogram my old remote too and did it a couple times before both of them worked.
768144
1-877-299-1296 this is the phone number of the company. They will be able to order a new remote for you. They are very prompt and a great company to do business with.
1482319
I haven't had to replace my remote yet but I hope so. I would contact the company.
1280326
I know how this sounds but the manufacturer may have them if you ask nicely. I was able to get a replacement last year.. if not go for a generic remote or other. Sorry that is all I can advise.
268594
I can only assume that your programming has been corrupted. You should try re-programming the remote or call your original installer who programmed it who may have the program backed up and would only require a reload.
385267
You should contact "www.iLiveElectronics.com" for another remote. My remote has no numbers or codes on the face or back. Phone support1-888-999-4215. Email parts: partsinfo@dplinc.comEmail support: prodinfo@dplinc.comThat's the best I can provide for you.
1561753
I would suggest buying a Battery. Not being funny, but you have very little invested and the Battery being Dead; it stands to reason you should just replace it. The Remote probably works fine, or send it back.