I just tried to use it, but it won't turn on (green light does not illuminate) - has anyone had this problem?
1651318
Make sure the lid is all the Way snapped into place and also that the processor part is all the way snapped in. It won't turn on if not all the way locked in.
1651319
It won't turn on if the lid and container aren't in place. You've got to turn it hard and make sure everything is line up. If the lid is on backwards it won't work. I assume it's for safety, but its pretty annoying.
1651320
The one that I had quit working after using it 3 batches!! I sent it back and used my food processor. You could use a blender to! I just steamed the veggies and stuff in a pot on the stove and blended them up works great!
1651321
Is the container snapped in properly? There is a safety mechanism that doesn't allow it to turn on without the container/bowl snapped in, I believe.
1422014
I just got mine too but I did not do anything to it...just switch it on and it works fine...I think u should contact the company to exchange a new one for you.
2280018
No, we had the same problem. We exchanged it for a new one hoping it was just defective but the new one has not worked either.
528346
On mine the green light does not stay on and it synced just fine. There might be something wrong with the one you have. I have had zero problems out of mine and it has worked perfect .
1110462
I'm sorry to hear that. Mine seems to be working fine. I've used mine for more than 6 minutes. Make sure it is fully charged before using it.
1059399
Maybe try unplugging it and then plug it back in...usually when the green light flashes it is because of the timer...it will automatically shut down after an hour then you have to power off and then on again....let me know if this helps if not we can try something else
2072669
mine won't even turn on. I don't know if the indicator light is just weak or what but right now its doa. and what do you do when the battery runs out?
1497333
I've had the same problem. At first, I took it out and put it back in but after a few times of doing that, it didn't work any longer. I also tried turning the switch on and off and that worked at first, but alas, no more. For this much money, can't Mattel get it right?
257684
i had the same problem, the red light stayed on & couldn't get the green light to show until i adjusted the float knob (the white knob)...then it worked perfect!
399274
it won`t work also.... I pressed the turn on button but nothing happens... no light no sound... Please help!!
530398
Sometimes when I first got it I had to flip the switch a few times to get it to turn on but no problems since then. It may not be super high quality but works great for me so far. I wouldn't worry. Return it if it doesn't work! Good luck
818396
Aimee, My remote never lit up, except for the small green light under the channel (A/B) switch. That's the battery indicator and I know you've switched the batteries in the remote. It's very possible there's a loose wire/damaged circuit. One of two things you can do. If you're adventurous (and lucky), open up the panels on the remote and look inside to see if there are any loose wires, connections, etc. If you're smart, get in touch with customer service at Amazon. It's possible you received a dud and it just needs replacing. I know it's a hassle but this "toy" is really a lot of fun. Let me know how it goes!
1310681
Im sorry... No suggestions... That sadly is exactly what happened with me. I just threw it away after about a week of it not turning on showing any motion with the lights. Maybe flip the black switch on the bottom and it may work.
2214556
Sorry to hear you are having this issue. So the display is not working at all? No blue light? If so, there is definitely something wrong. I will send you a message to discuss replacement.
2133948
I found that, the green light will only come on when your battery is near dead. You have to let the battery completely run out. Weird, I know.
66547
Take out the battery and reinsert. If it still won't work use a fresh recharged one. If it still doesn't work you need to call them and probably need to have it repaired.
1944943
If you've recently bought it, send it back for a refund (the whole unit). Otherwise you may have to contact Amazon. It's pretty common that this unit fails in some way. I had two arrive "dead on arrival" before finally getting one that worked.