Not working... All buttons work, but sound comes through the Iphone speakers... any suggestions???
1670236
Mine seems to pair, allows me to use the S9-HD to change songs but audio still comes from ipod touch 2dn gen speakers and NOT the SD-HD... Motorola sent me a replacement claiming that the original one that came with the device has an incompatible "firmware". Got the replacement D650 unit, but still same behavior... does anyone have any idea, thoughts, feedback on this issue? -Marcos
2129167
Just worked for me, thanks. Remember to get the earphones into pairing mode before you try this, turning them on won't necessarily start the pairing going. I didn't realise that hence it wasn't picking anything up the way it did with my iPhone automatically. Just to be sure I held the power button long enough until pairing started THEN I turned on the Bluetooth on my mini ipad and it paired right away.
1487465
You have to go into your phone settings. System&gt;Accessory&gt;Dock Sound needs to be checked.
661640
No it just never worked not even directly plugging the iphone on the dock. No sound comes out eventough i followed up all instructions b&w; gave me. The sadest part of the story is that the seller didnt respond about warranty.
733918
hi--yeah, I am seeing this as well, but I was able to press the "speaker" button and the sound comes back. it's really kind of frustrating, I am trying to figure out what to do about it as well.
677644
Is there something else already connecting to the speaker right now? This happened to me and it was because if was trying to connect my Ipod but my phone was in range connecting to it.
1530915
I would say best option to narrow down the source of the issue is to try other iPhones, preferably iPhone 5's like yours, to see if it's not the lighting cable port on the phone. You know it works with your iPad air, so, maybe if you know some other people with iPhones, friends or family, you can test the unit with their iphones. Turn off Bluetooth on your phone and hook it up. Reset the phone, home button and sleep button held down together until the phone turns off and you see the apple appear on the screen, try connecting it again keeping the Bluetooth turned off. Reset network settings, try connecting it again. I have an iPhone 5s no issues here. If the dock works with you iPad than I would assume it has to do with the phone. Try those things see if it doesn't help. Do you have issues connecting it with other things to transfer data, like iTunes? Maybe try a restore on your phone with iTunes just make sure you back up your phone, but it does sound more like a hardware issue than a software issue. Still, doesn't hurt to try a few things. Backup your phone if you do a restore though, and know that any unpaid music will be lost with that restore so consider that to before you do it. Hope I could help if you didn't already try some or all of those things. You can also try this tech article from the apple website to troubleshoot it gives a link on how to restore the phone. https://support.apple.com/en-us/HT203284 and if anything call apple for tech support they might be able to help you. Update your support profile so if you call the rep can find your information fairly quickly. You can update your profile at https://supportprofile.apple.com/ last I would say if all else fails find your device manual and call for support their. But because your iPad Air 2 works with it, I'm leaning more towards the phone as the issue.
440602
Make sure the speaker is charged. Turn off the Bluetooth on the phone. Shut down the phone and restart. Turn on Bluetooth again in settingand attempt to connect the device. I have a iPhone 4 & 5S and that is what I do when I lose the connection. Try it a couple of times, eventually it should paired. Hope this work.
1513751
Make sure the battery is working. Restart your iPhone make sure u have the newest version of software I have not had any problem with mine
19502
same problem... at low volumes with ipod touch 2nd gen. it has a terribly obnoxious static... nothing i do seems to correct the problem. using line in, it sounds great, but that kind of defeats the purpose of the system.
1506532
There's an iPhone app available from a 3rd party for $4.99 (but no audio). The web interface works with Safari / Chrome browsers, but no audio (at least I couldn't get it to work).
71230
MAke sure the volume on the recieving speaker is all the way up. Then control with the ipod. If that doesnt work. Tell your device to forget the bluetooth and re-pair.
70194
I just bought this for my 13 year old daughter and can't get it to play her iPhone 4. Is there a trick to it? When the iPhone is plugged in I can see that it is charging but there's no sound at all.
872874
Found a reasonable solution to the problem. I bought a dock extender cable (see product link below)that seems to have solved the charging problem while connected to the speaker system. Music plays and the iphone charges. All is good.30 Pin Dock Extender Cable-50 cm in White
587271
Once they are charged,connect them to your ipad etc and be sure to flip on the "on" switch on each speaker May be a loose contact so unplug and try again. Hope this helps.
690086
If this is your first AirPlay device then perhaps you didn't notice the little arrow inside a box. It appears inside the iTunes application and You tap that and choose your AirPlay device then turn the volume up and it should work. If this is not your first AirPlay device and you already know what I'm talking about then I do not know.
1654572
This happened to me as well. Somehow I think they manufactured the speaker to actually install buttons that don't do a darn thing. My speakers buttons don't do nothing as well its jus not yours. Hope I was at least of some help.