I purchased this diffuser and it has now stopped working. Is there a waranty? What can we do? It's only a few months old.
1655706
Have you tried cleaning it? Also, make sure you are not putting it on a towel or cloth...it will overheat.
1655707
I washed the inside really well and when I plugged it in again,it worked. Good luck. Finally bought another in case it stopped again.
2141309
Hello. You can buy replacement atomizers. Here is one link. I hope this helps. I love my diffuser for over a year now. http://diffuserworld.com/markets/store/aroma-acetm-essential-oil-atomizing-diffuser.html
435558
First, make sure there is water in it. It won't work without water. The first diffuser I received looked like it had been used, it was missing a pad on the bottom,... they replaced it because it was defective. I received a new one for the defective one I had received, it has been working so far. I clean it about every 2 days. Important to note, I use it every night... and I use a filtered water, never tap water.
1936653
Return it. My diffuser only lasted about a year before it started making a loud motor noise for the first 35 seconds every time we turn it on. My youngest is afraid of it now.
2270203
We have had ours in daily use for months. No problems. I would contact the seller and see if you can get a replacement. If you don't get satisfaction make sure to leave feedback. I would expect the seller to be reasonable if you have not had it too long.
1341999
Fortunately I've never had that problem but when my unit stopped creating mist I called the company and they promptly sent me a new unit that unit has worked very well for the last two years. Good luck!
1706607
Mine has quit working too. We have used citric acid, cleaned the filters, etc.
2277392
Mine does not make any sound at all. However, when not in use I have it unplugged. Sounds like you may have gotten some water into the electrical portion of the diffuser. Always wipe it out with a dry towel when not in use and never take your diffuser to the sink to fill it...bring the water to the unit then add whatever you're diffusing. I would ask to have the unit replaced. I hope this helps.
780373
Go to the feliway product site for this information. as of yet it is NOT on the market and you will still be able to get the old diffusers for a long time to come. also note that the diffuser Must be changed every 6 months for optimal use. The mist will eventually clog the pores of the diffuser not allowing a consistent flow of mist. Hope the info helps :) TimelesstoysLLC
1791707
Christina,It sounds like it needs replacement. Please request a return through Amazon and we will get a new one out to you.
2277658
If you've been able to use it before and this just suddenly happened, it's probably broken. The same thing happened to mine after only two weeks. I had cleaned it twice before this occurred, so I know that wasn't the cause. I returned mine to Amazon.
1197269
Contact the Wahl company.Explain you only had this trimmer for 6 months.Tell them you used it correctlty,but it died.They 'should 'send you a replacement.Make sure you have your Amazon order num.& Date you purchased it.This info.will be on your Amazon account.Good luck! :)
2030023
The one we bought stopped working after only a few months. Amazon has only a 30 day return policy so we contacted the manufacturer and they are supposed to replace.
2255817
I have had mine since October. It does not work well. The auto shut off does not work and I have to go over and shake it around a bit to continue the mist. I would not recommend buying this particular diffuser.
403123
We ran into the same problem.. I bought for my sister and she said she had hers for about the same amount of time and then it stopped working. I would go with a different brand if I were you!
244171
I had the Whisperlight hair dryer and tried several different diffusers that are supposed to fit and every one of them came loose while drying. They said they were having problems and I exchanged for a Power Light dryer that comes with its own diffuser. I like the Whisper Light better for my hair but don't know if the diffuser problem has been solved! Has anyone bought one recently?
1575337
I think you have a defective diffuser! Directions came with mine. Top should remove very easily. Return that for a replacement!