it won't suck any water. it is almost 23 years old, do I need a new one?
1668619
Uh.. ye-ah! Seriously, this things dont last forever. What's the alternative.. get it repaired? Good luck with that. I'm not being a smart ass.. I'm realistic. At the price you originally paid, a unit with reparable parts would be 2 -3 times more expensive.
1668620
I am no expert but what good are they if they don't suck water? From the research that I did after 23 years for the same pump the money that you would spend having someone fix the old one you can get a knew one. You can google the problem and research it yourself to decide especially if you are mechanically inclined and can do the work yourself which I am not. This was easy to replace I did it myself, Mine was at least 16 years old when I replaced mine, I don't know how long it had been here before I moved in. Good Luck
1668621
Yes, you need a new one. 23 years is a long time. I think you got your money's worth.
1668622
If the motor runs and the screen is clean then the impeller is worn out. I have no idea as to replacement part availability and/or cost. Mine works like a charm. Hope it lasts half as long.
1668623
If it turns on and doesn't move water, then I'd have 2 say you probably need a new 1.
1668624
Uh.. ye-ah! Seriously, this things dont last forever. What's the alternative.. get it repaired? Good luck with that.I'm not being a smart ass.. I'm realistic. At the price you originally paid, a unit with reparable parts would be 2 -3 times more expensive.
539379
I think you have a bad unit. If you just bought it, get it replaced. If you had it awhile and it's in warranty, call Primo and see about warranty service. If it's out of warranty, the cost to repair will probably not be worth it. Considering all the bad reviews posted, I've been very lucky. So far no problems. I have had mine over two years and use 3 or 4 bottles a month (5 gallons). Water is still cold. Heater worked when I used it, but I rarely did and turned it off to save power. I believe the pump is a bit noisier than when it was new, but it's not what I consider terrible for a pump. Even then, it doesn't take long to fill and turn off. I think you have a bad unit. If you just bought it, get it replaced. If you had it awhile and it's in warranty, call Primo and see about warranty service. If it's out of warranty, the cost to repair will probably not be worth it. Considering all the bad reviews posted, I've been very lucky. So far no problems. I have had mine over two years and use 3 or 4 bottles a month (5 gallons). Water is still cold. Heater worked when I used it, but I rarely did and turned it off to save power. I believe the pump is a bit noisier than when it was new, but it's not what I... » Read More I think you have a bad unit. If you just bought it, get it replaced. If you had it awhile and it's in warranty, call Primo and see about warranty service. If it's out of warranty, the cost to repair will probably not be worth it. Considering all the bad reviews posted, I've been very lucky. So far no problems. I have had mine over two years and use 3 or 4 bottles a month (5 gallons). Water is still cold. Heater worked when I used it, but I rarely did and turned it off to save power. I believe the pump is a bit noisier than when it was new, but it's not what I consider terrible for a pump. Even then, it doesn't take long to fill and turn off. « Show Less
1500541
The one we just replaced was at least 5 years old. We have another one that is still being used . The leak was very small and we could have fixed but we felt a new one would be better.
867541
If you use it alot go to your local industrial hose shop and have one made. Take them the old one. They can probably use a higher quality hose as well
1935325
It may just be too cold so the valve shrunk. Keep it warm and if it still doesn't work try contacting customer service and see if they can help you
2106427
I'm 240 and after a year of use it is starting to lose its hydraulics and it slowly drops to the ground all the time. I'm replacing it as a result.
2219645
Hmm I think that's odd and it makes me think your unit is leaking. I personally would replace it. I don't think you can add water...
939378
I bought mine in January 2006. I love it and it is still working great. I have not had to replace anything but the filter in the dirt receptacle. I wouldn't have had to replace that if I hadn't rinsed it with water. If you live in an area that has clay soil, just tap it out. Never get it wet.
431421
Yes I had the exact same problem. It worked for a little over a year and then stopped collecting water. I had it checked out and found out there were holes in the condenser piping and all the freon was gone. This is why it stopped collecting water. It was too expensive to fix so I bought a new one.
735949
The is a common problem with average or low quality motors especially when the filter becomes old. The resolution is to replace the filter, clean the motor thoroughly, let it dry, re-install it with a new filter and make sure the water level is correct. In addition please make sure you are keeping the tank clean by following the guidelines using a vacuum etc. This will keep the motor from "clogging" up fast. Hope this helps.
1528014
When I got mine out this winter it was doing the same thing but I had put new filters on it and think them weren't soaked yet. I changed the water and restarted it and the thing has been working ever since so that is all the help I can be.
458705
Depending on the age & where it's leaking from you may be able to have the seals replaced. I wouldn't put much $ into repair though. If it's not very low cost just replace it.
1885285
You should replace with newly treated water. If your close to five years start to consume / use the older water so you don't waste it.
86896
I've had mine for about 4 years, it now has leakage from a hole in a bottom corner. Time for a new one.
291239
Sounds like either it's not heating up and building pressure, or like there's a leak in the system. Either way, for an inexpensive machine like this, it will likely cost more to fix than to just replace.
1759799
Hi Lorena, You may need a new pump. H How long have you had it? A new pump can easily be attached to the bottom where it pulls out. Contact me at crizbooth@gmail.com Thanks
2258750
I don't use mine very often, but I've used it a few times at least with no problems. But a couple days ago I used it and I think I've got the same problem you are describing. I could hear that it was not working right and I could see that water was not getting sucked up. I picked up and reseated the water tank assembly. Then it worked fine again. The problem is, I had to do this several times as I cleaned our small living room. I hope this is not going to be a continual problem because the machine is very new and has seen very little use.