I purchased a pair on July 27, 2014 , one ballast burnt out. How do I use the warranty?
1683052
You don't. Throw them away and buy something else. I tried with no luck. 55w ballasts are notorious for burning up and causing problems. Go with 50-80watt crew led bulbs or 35watt hids
1683053
I wouldn't even bother. I had the same issue in next to no time and ended up replacing one on warranty that went almost as quickly, whatever you do don't be afraid to spend a few bucks on a decent quality manufacturer
855884
play around with the ballast connections. when i setup mine, ballast connectors caused the same issue.
530119
I had the lights about 3 months before they burnt out, both at the same time. I went to a local mechanic and he said it was cheaper to just buy the entire assembly again instead of replacing the bulb (due to price). I just reinstalled the factory headlights because I don't have the money to replace the bulbs every 4-6 months (lifetime of the bulb)
1034217
Your ballast and capacitator need to be replaced. Although the lamps last forever, the current manufactuers of ballast are junk. Best to replace whole light as cost to have someone replace ballast is probally more than cost of new light unless you have a friend who's an electrician. I have had to get three replacements in last 22 years. The last two only lasted 4-5 years a piece. Neighbors have same problem. Hopefully you can get your money back for the bulb and photo cell.
97748
No surprise. My last one lasted two weeks. These cheap bulbs cause damage to your ballast. Expensive repairs resulted. Bite the bullet and buy the Mitsubishi bulb. Mine lasted for over five years.
281405
I think the warranty only extends to 1 year. You would have to purchase an entire new light.
588007
I don't know if there is a warranty on these headlights. If something did happen you could contact the seller and I am sure they would be willing to work with you. I have had them for 7 months now and love them. No problems whatso ever.
2013207
Yes there is a one year warranty on this unit, but both of the I-power ballasts I purchased burned out on me after barely a year of use. I would not recommend this product at all. I would go with the Apollo 1000 watt ballast instead. It has all the same features and it runs a lot better and is about the same price.
1210216
I did not get the warranty. I installed them 7 months ago and so far no problem.
1612147
I don't know anything about warranty. Can you share why they are not working? Thanks.
1472771
i had no issue with it working the flourescents i had a pair of them and it works great. your mileage may vary. also my flourecents used the newer ballast system instead of the old style.
617220
Not sure about the warranty as I never checked it. I can tell you I did have a couple of issues with the lights. I would recommend you buy them from a shop or store in your area. That way if you have similar issues you can return them much easier.
955850
This is a complex answer and frankly more than I am willing to go on at length about without a contract. However, if you Google static and electronic ballasts you will find a lot of info that will help.
2110315
My bulb's still going strong. Haven't had to use the warranty so I'm not sure.
770615
If u chave purchased them from a autorized deal of monster (check http://www.monsterproducts.com/warranty/default.asp) you can send them to the company and they will send you back a pair of working ones (may not be complety new but they will work great) for free this warranty can be used only once.
82149
I had problems with my OPT7 55W system. Problem 1: Bad Ballast. Trouble shoot by switching ballasts & lamps to detemine if this is a problem. Contact Opt7 & they will send a replacement. Problem 2: Power & Ground from existing wiring harness to Ballast. Eliminate as many connectors & splice wires directly to each other. Install relay to get power from a reliable source. Ground negative side to reliable ground point.
1374308
Yep, I haven't had any issues with the ballast yet but I've only had them in for about a month.