What is the warranty period when purchased through Amazon Prime? Will the security companies service and warrant this item if not purchased from them?
1684380
Works great, easy to setup, no problems. Setup DIY did not notify security company.
1684381
Its a good question. I think the warranty is 90 days but I've never had an issue. They all come security sealed (white security strip on box) and factory tested. If the seal is intact, it will work. Here's what you need to know. You MUST know the installers code on your panel. If you had an dealer install the system they will have setup a special 4 digit code. I can't stress this enough. No dealer code, you can't change the system. If you don't know it, don't buy any of these sensors since you can't have the system learn any new sensors or make changes to existing ones. You're going to be stuck with them and not be able to use them. The code will be 4 numbers from 0000 to 9999. I'm with XXXXXX Security and I do know mine. I asked the tech to change mine and for some consideration he did. ONLY with the Dealer Code can you learn new sensors. You will also need the correct key pad. I dont know what panel you have but if its a GE Concord 4 you need the full Alpha Numeric Keypad, not the cheap smaller one. Dealers will usually install your own sensors but you'll pay a large install fee of about $150 to show up and $200 and hour. They will then charge you for service. Your best bet is to get the Dealer Code and install yourself. If you have a Concord 4 I can send you very easy instructions on how to do it. If its another panel, check online. Learning the process is easy. If you adding one or a few sensors, just pay your dealer. If your like me and added many new ones, I saved a fortune by getting the dealer code.
402679
I'm just a customer (and a happy one), not the vendor. Did you mean to ask me this? Anyway, I remember shipping was through the Amazon warehouse, so cost will depend on whether you are a Prime member......like anything else. My experience has always been that Amazon handles all returns and if it is not what you want, they will take it back very easily. I don't imagine this thing would be any different. We really liked it though.
26462
Warranty realistically should be longer than 30 days for a product of this nature. Certainly Amazon being the highly regarded company it is would expect a product of the type to last substantially longer than 30 days.
1411774
Actually the one I purchased did not have warranty, didn't see one available , I never have trouble returning things to amazon, but I would ask amazons customer service if your interested!
1732196
I have never had a problem with any warranty when I purchase from Amazon....
1934998
I have been looking through lots of reviews and through their policy, and it seems like you can't. Amazon warranty is for amazon products. I think you've got to buy it directly through their website. It'd be rad if they actually write that down somewhere obvious.
2070509
Hi. I'm not sure why I'm being asked to respond to this question, since I am not selling this item. I would presume that if the item is being purchased new on Amazon from an authorized dealer, it would come with a warranty. This was the case with my purchase, Otherwise, I'm not sure. I think you would have to contact the seller directly to get an answer to this question.Sorry I can't be of further help...
844673
Mine died after TWO days! I have Prime so as soon as UPS logged that they had received it Amazon emailed that my account was being refunded. Best reason to become Prime eligible.
1578919
It entirely depends on if you ordered it from amazon directly or from a seller direct. Amazon prime shipping is only guaranteed 2 day if ordered from their warehouses. If you order an item from a seller directly the normal shipping time applies which depending on the service chosen can be up to about 7 business days. I hope this helps!
1729175
I have no idea about the warranty. If it is like most things purchased on line GOOD LUCK!!
1975726
how to get 3 year warrantee if I buy from amazon and get installed by a licensed contractor
2059131
That is an iffy question. Amazon may offer a 1 year warranty package to purchase with it, and Acer might have a limited 1 year warranty itself. I honestly don't know. However you usually get 1 month to return it to Amazon. It all depends on the seller, because like ebay, some don't even accept returns. Make sure you know what you are buying, and an extra $20 to save this baby is worth it. It is s good monitor without audio for the price.
310699
No warranty from amazon as far as I know. Havent looked into it much though.
1996441
I emailed them (they replied by next morning!) and said that it doesn't matter where you buy the item at, you can get the warrant through Amazon. So I am hanging on to that email in case I ever need proof of what they said. I would suggest everyone do this and keep a copy of their reply with your receipt!
499418
This item is Prime eligible, meaning it is fulfilled by Amazon. The quality of the seller is irrelevant at that point, since Amazon acts as a proxy on the seller's behalf.
330460
According to the manufacturer when purchased through amazon there is no warranty. Thus the reason for the difference in price. That was per there customer service people about a mo b th ago
2028570
I got this from amazon marketplace, it is prime eligible. http://www.amazon.com/gp/product/B005ODHJFM/ref=oh_details_o01_s00_i01?ie=UTF8&psc=1