Who is this company? Choosing between this and Fridgiaire, any comments. Warranty? Need for basement want longevity!
1680402
I have used this dehumidifier in my basement all summer. It has been working very well. It has run continuously since the day it arrived in my home.
1680403
Before you deal with any company for a dehumidifier, look up their history with recalls based on fire hazards.
1327577
I read the same reviews and was concerned as well. Mine was delivered on time and in perfect condition. I received it around 6 months ago. The distressed look matches our cherry wood laminate floor and mushroom colored walls. 100% satisfied. HerbW. Goodluck
158943
No idea. If the system would have worked for me I might know. I replaced mine with the Trusty Warns which is top end when it comes to protecting you. I do not want to have to tear up my finished basement again
810765
This (DDR7009REE) is our second Danby dehumidifier that we purchased. We've had this one since June 2011 without any problems. We use ours in the basement during the summer months only (northern Ohio). Prior to this one we had the Danby Silhouette and that one lasted from August 2005 until Fall of 2010. We tried to have that one repaired but it couldn't be fixed. Therefore, we purchased the DDR700-REE before the following season.
765591
Oddly enough, I can't find any information as well. I am a pretty good Google sleuth, and have come up empty handed. I did receive a "please submit a review" from Brian and Hannah Kay, but with no contact information. Looks like the seller is Perella's, but that search yielded little information as well. I would suggest you contact Amazon. Makes me wish I would have looked on the packaging for warranty information :/ Good luck!
1336795
I spoke with Remanufacturer in New York. They seemed like a top notch company. I called regarding returning the old core. When I told him what I paid he said that was less than dealer cost. I did not run into a warranty issue though.
1003738
It last a long time in the house and I am not sure about basement except to say weather the basementis damp or not. If dry it would last quiet awhile. I use it in my screen room and it gets cool and hot livingin Florida but have not had to replace it in the last 3 months. I really like the product. I never tried it to repel squirrels only mice. For outside critters you want one that has Fox urine in it.
1352432
This is straight from the Frigidaire user's manual (available at the Frigidaire website): "The unit is designed to operate between 41 F (5 C), and 96 F (35 C). The unit will not work properly if the temperature is out of this temperature range, or the performance of the unit will fall greatly." That said, my experience is that the unit WILL form frost/ice on the coils - you can't change the physics of how it works. But it has a sensor built in so that it simply will stop the compressor for 3 min, leave the fan running, and de-ice itself before resuming operation (all without harm to the dehumidifier). The unit is shipped with the humidistat set to "Continuous." Frigidaire recommends running the unit in continuous mode for the first 2-3 days to remove most of the moisture from the air, then dial down to an actual value appropriate for the area. (I use 45%.) Consistent with Frigidaire's instructions, once the unit starts removing water from the air, the moisture available to cause frost/ice on the coils will diminish, and, if you have an icing problem, it will lessen. In my experience, these units are good for about 500-600 sq ft. If you have a larger area that especially is damp, you may need more than one dehumidifier. That's my situation and my solution. I also keep my shop heated, and that helps reduce the relative humidity. Hope this helps! Added 8 Jun 13: Pam's question about coil icing and ambient temperature prompted me to explore the Frigidaire website as well as the owner's manual and my own experience. I discovered Frigidaire publishes the wiring diagram for the unit, and it's available for download. It's a block diagram, not detailed or with part numbers, but it's enough to troubleshoot the unit. In stark contrast, the most logical competing unit, Sunpentown, puts the wiring diagram on a decal behind the condensate water bucket, but they publish nothing. Finally, I don't know what happened to the price, but on 23 May 13, I paid $218.98 for the Frigidaire unit. Now it's over $250.
501854
inconvenienced: Sorry to hear of your problems. Did you buy from Amazon? Maybe they will help. Amazon has been very helpful when I have problems with their goods.I wrote Whynter last year about Warranty or Guarantee and never even got a reply! That was enough red light for me.The double tube units are the only ones to buy - but ONLY if there is provision for the unit to offload condensate automatically - and dependibly. My Fujitronics was great until the pump failed. It was then that I found that Fujitronics doesn't respond to requests for help. And doesn't have parts lists. And doesn't sell parts!There is room for a good portable airconditioner. For sure.Maybe someone knows of and can recommend one. inconvenienced: Sorry to hear of your problems. Did you buy from Amazon? Maybe they will help. Amazon has been very helpful when I have problems with their goods.I wrote Whynter last year about Warranty or Guarantee and never even got a reply! That was enough red light for me.The double tube units are the only ones to buy - but ONLY if there is provision for the unit to offload condensate automatically - and dependibly. My Fujitronics was great until the pump failed. It was then that I found that Fujitronics doesn't respond to requests for help. And doesn't... » Read More inconvenienced: Sorry to hear of your problems. Did you buy from Amazon? Maybe they will help. Amazon has been very helpful when I have problems with their goods.I wrote Whynter last year about Warranty or Guarantee and never even got a reply! That was enough red light for me.The double tube units are the only ones to buy - but ONLY if there is provision for the unit to offload condensate automatically - and dependibly. My Fujitronics was great until the pump failed. It was then that I found that Fujitronics doesn't respond to requests for help. And doesn't have parts lists. And doesn't sell parts!There is room for a good portable airconditioner. For sure.Maybe someone knows of and can recommend one. « Show Less
1479567
I'm gonna go with faux, $156.00 manufactured in China...faux.Mine are holding up very well & look like new.I love them & are perfect for our basement space..would buy again.
1226552
In my experience, the company (The parent company - Anaheim Mfg) has been VERY liberal on their warranty period! I've had some issues, but they have taken great care of me in the past! I'll probably write a full review at some point, but I would surely buy this unit again! WAAAAY better than the ISE!
2108731
Yeah, there is a warranty, but I got a notice that this one and lots of others were being recalled--something about a fire hazzard. Maybe it's resolved, but I'd call to find out before buying any dehumidifier. I'll be doingthe same thing because we need one in our basement.
832507
Funny you should ask! I went down to my basement the other day and the light was OUT! The unit is supposed to be under warranty for 5 years. It's been two years since I had it installed. I have already spoken with the folks at Intermatic and will be sending the unit to them for their tech guy to take a look at it to see what went wrong. No matter how this goes, I won't regret having the unit -- if it took a hit that would have taken out my well pump or septic pump, it's still worth the cost of replacing it. But there's still some hope that Intermatic will find that it was a defect in the unit and perhaps it will be repaired or I will be compensated somehow? Hey, if they repair it, I'll keep it just in case there's a problem going forward two more years from now! So - you're right - there is no reset switch and the units are NOT serviceable by the consumer - However, the company is really good and if you send them the unit, they will investigate what happened! Jury's still out on whether I'm just out the cost - we shall see!
701772
I'm wondering the same thing.Considering the purchase if I can run on it in the basement.
1319106
I gave up on LG dehumidifiers. The original broke under warranty but it still cost me $75 to replace it. That was the service department charge to tell me it was shot. The replacement LG died within a year. I have switched to another brand which works well.
431427
Yes, same problem!! Issue began at about 18 months. Unit only has one year warranty, so nothing but kind words from customer support. Of my three dehumidifiers this one lived the shortest life, it's next predecessor was recalled (different brand) and my first dehumidifier (15 years old from Sears [i think]) just needs a fan. --maybe I can cannibalize the SD-65E and get the Sears unit back on its old feet? :)
245762
We also have two floors and a full basement. We run one unit in the basement and the other on the stairway to the second floor. We get good coverage on the first floor (if your floor plan is open) and we can also smell the ozone on the second floor. If the area is not "open", I'd suggest one unit on both floors. These work great! If there is ever a problem with the unit, they are incredibly quick about offering repair. One of ours had a rattle in the fan, they paid for shipping, called and told us what they had fixed, and returned the unit promptly. Mammoth is a very good company to deal with.