The lid on the carafe doesn't seem to close properly once I've poured a cup. is ths normal?
1670317
First off I love this coffee pot; great that is it kept warm in glass lined thermos. To keep coffee hot for a couple of hours, per the directions I always fill with hot water to warm pot before making the coffee. In regard to the lid, I would check if it is twisted on properly and only push down for coffee to flow. No need to twist or open the lid. Hope that helps.
1670318
I'm not sure what your lid is doing, but every once in a while ours will stay popped up a bit after pouring. It only does this sometimes and when it does I just tap lid near the spout and it seats down again.
1670319
Don't know but I can tell you that the carafe never kept the coffee hot for long. I returned the product.
1670320
You shouldn't have to take the lid off to pour the coffee. Push down the little lever and it "rocks" open enough to pour. The lid may seem wobbly because of this functionality. I wouldn't try tipping the pot upside down if it had liquid in it because I'm sure it would come out.
1670321
To remove the cap to the carafe, you have to give the cap about a quarter turn and then it comes off easily. I then fill the carafe with water and load the water into the coffee maker. Put the cap back on the way it came off. The carafe does not slide easily into the hotplate. But with the right angle, it goes in. When I pour the coffee, I press with my thumb the part of the cap that tips the cap upwards from the spout and allow coffee to come out. Release of the thumb area works fine and I jiggle the carafe to get it back on the hot plate. I hope this helps. The cap should be relatively secure after you pour but it's not a tight fitting lid that snaps in like some other coffee makers. To remove the cap to the carafe, you have to give the cap about a quarter turn and then it comes off easily. I then fill the carafe with water and load the water into the coffee maker. Put the cap back on the way it came off. The carafe does not slide easily into the hotplate. But with the right angle, it goes in. When I pour the coffee, I press with my thumb the part of the cap that tips the cap upwards from the spout and allow coffee to come out. Release of the thumb area works fine and I jiggle the carafe to get it back on the hot plate. I hope this helps. The cap should be relatively... » Read More To remove the cap to the carafe, you have to give the cap about a quarter turn and then it comes off easily. I then fill the carafe with water and load the water into the coffee maker. Put the cap back on the way it came off. The carafe does not slide easily into the hotplate. But with the right angle, it goes in. When I pour the coffee, I press with my thumb the part of the cap that tips the cap upwards from the spout and allow coffee to come out. Release of the thumb area works fine and I jiggle the carafe to get it back on the hot plate. I hope this helps. The cap should be relatively secure after you pour but it's not a tight fitting lid that snaps in like some other coffee makers. « Show Less
1670322
To remove the cap to the carafe, you have to give the cap about a quarter turn and then it comes off easily. I then fill the carafe with water and load the water into the coffee maker. Put the cap back on the way it came off. The carafe does not slide easily into the hotplate. But with the right angle, it goes in. When I pour the coffee, I press with my thumb the part of the cap that tips the cap upwards from the spout and allow coffee to come out. Release of the thumb area works fine and I jiggle the carafe to get it back on the hot plate. I hope this helps. The cap should be relatively secure after you pour but it's not a tight fitting lid that snaps in like some other coffee makers.
675187
I have the same problem because I don't screw on the lid. The lid is hard to clean with all the plastic parts attached to it so I just pour the coffee in cup without it. Since it spills out, I pour it over the sink when I want coffee then set it down on a paper towel. POOR DESIGN!!
1716246
Run the cycle of brewing a cup of coffee, you should be able to open the lid than, it happened to me once and that's how I fixed it. Good luck!!
2249757
Contact the company. Mine doesn't leak. Are you overfilling the water reservoir?This machine will not drip coffee if you pull the carafe out in the middle of brewing.
88175
Hi. The lid of the carafe detaches but not the top of the coffee maker where you put the water in. That lid is stationary. Hope this helped :)
1861826
If the carafe is full you are compressing what little air there is inside. I find it easy to snap the lid on if you open one of the spout lids first.
654777
Hello Donald, mine will also occasionally leak as well. When this happens, I have found that the pot was not entirely empty when I made a fresh pot or I filled the water level too high. It will also "spring" a BAD leak if the components (water tank, filter bay and coffee pot itself) are not completely seated in their proper alignments. Check all of these things EACH time you make a pot of coffee and I think you will be as pleased with your coffee maker as I have been. Also, I always make coffee for my guests instead of letting them try to make it themselves! They ALWAYS make it leak! It just takes a little getting used to and being careful each and every time! Enjoy! Hello Donald, mine will also occasionally leak as well. When this happens, I have found that the pot was not entirely empty when I made a fresh pot or I filled the water level too high. It will also "spring" a BAD leak if the components (water tank, filter bay and coffee pot itself) are not completely seated in their proper alignments. Check all of these things EACH time you make a pot of coffee and I think you will be as pleased with your coffee maker as I have been. Also, I always make coffee for my guests instead of letting them try to make it themselves! They ALWAYS make it... » Read More Hello Donald, mine will also occasionally leak as well. When this happens, I have found that the pot was not entirely empty when I made a fresh pot or I filled the water level too high. It will also "spring" a BAD leak if the components (water tank, filter bay and coffee pot itself) are not completely seated in their proper alignments. Check all of these things EACH time you make a pot of coffee and I think you will be as pleased with your coffee maker as I have been. Also, I always make coffee for my guests instead of letting them try to make it themselves! They ALWAYS make it leak! It just takes a little getting used to and being careful each and every time! Enjoy! « Show Less
1914785
The coffee is hot but not too hot to sip after pouring a cup. Also, if the carafe leaks around the top, contact Cuisinart and they will replace it. At least they did for me.........
1786446
Yes. That's part of the sealing system. Allows the coffee to brew into the carafe while keeping it sealed. When your pour, the ball rolls back and you can pour the coffee. Perfectly normal.
582580
I can only guess that there MAY be a plastic/rubber gasket where the metal base meets the glass, however, it is not visible. So, I really can't say for sure. I would suggest you contact the manufacturer. My carafe has never leaked.
1717202
This one does not have the same issues as the last one, and my husband is not always the best about cleaning it every time we used it, like we HAD to be with the last version. The carafe has a fairly large lip that the lid sets into, which would catch any leakage when pouring. (everything goes out the spout, even if it did leak, which I haven't seen that it does)
647573
I did not have that problem. My problem with this is that it did not keep the coffee hot and it shut itself right away. I consider it not a great carafe that did not have the insulation properties to keep the coffee only "warm." Poor quality control so I returned it before the end of 30 days.
1830363
Hi Karen, I see! Make sure the basket is sitting correctly. The basket has a small stick-out/handle, that should sit tight into the gap of the holder of the basket. You can see it at around 2:00 direction (if you face the coffee maker). Once it sits correctly, the valve will be dropped at the right height for the carafe to reach/push up. Hope this helps!
1630443
I've had this happen on occasion. If some grounds get stuck in the lid opening, it blocks the coffee from entering. Just a bit of debris can make the little moving flap stick in the closed position. Rinse out the lid under running water and shake it to make sure you can hear the flap move. As I've noted before, this coffeemaker can be very temperamental because it has a number of little parts that, if even slightly blocked, can mess up the whole operation.
279085
When I first started using the Coffee Maker it did this from time to time. Now when I close it I press on the middle and the end to get a secure snap in place.
2214949
I returned mine, I had problems with it . It didn't brew at all. There is a warming session right after brewing due to the stainless is may have to be hotter than a glass carafe. A heating light should stay on to warn you it is still hot to prevent injury. If not send it back and choose another.
1033844
Yes! There is a problem. Seems like a new design and it is not right. Call Cuisinart and get another lid for carafe & a mesh holder, just inc ase there is a problem with that too. They have a 1-800#.It will not work right unless replaced!! somebody's idea of a new design doesn't work!!