has anyone encountered choppy sound or video using this computer?if so how did you fix it?
1649766
Choppy sound when? During streaming? Check your connection. If streaming 1080P, check that you're better than WiFi G or get on Ethernet. Mine has been flawless on audio. Music, Internet, Netflix, MP4's, etc. You need to provide more information of when it's happening and what you've tried. The question you ask is far too vague. Make sure your drivers are updated, are you on Win 7, 8 or 8.1? Does this affect headphones as well? Plugged in or battery? Both? Please be as detailed as possible.
1649767
No, me personally I've owned this laptop for about a year now, and haven't had any problems. If you do, you can send it back to Asus and they have amazing customer service imo.
1649768
Not really, haven't encountered any problems. Okay don't send me anymore questions.
1313338
Looks like all the earlier answers have the majority of the possibilities covered.The on board sound output went out on mine the first month I was using it for live streaming.After much troubleshooting by myself and Lenovo techs, they came to my place and changed out the motherboard. They were very helpful and prompt. If all else fails contact their tech. support.
206630
hmm havent had that problem.. mine has been working perfect even plays hd video on youtube very fast
1745876
I plugged in with a HDMI cable into my video card and it gave me the option to use the monitor through windows sound options. Did not have to do anything else to get that option. Sound is not so great but I love the monitor for the cost I paid a while back, under $100.
1823842
I would fix the problem by separating the audio track from the video track and shifting it as necessary to synchronize them. Any decent video editing software will have that capability. You may also want to consider recording the audio track to a separate file and then replacing the embedded audio track in the video. You can either use an external digital recorder to do that or use something like Audacity to create the audio track within the computer - no external equipment required.
293799
Nope, had it running for 2 wks, not an issue. Not even when watching 1080P movies
1491587
Yes, a GOOD sound card will fix the problem. I have been using sound blaster since it first came out
699473
I'm having this exact same issue with my TCL 40". If anyone has any ideas on how to to fix this besides buying speakers, it would be appreciated.
1536063
Have you tried to call their technical support? They were really helpful when I called them. Also, you can always return it. I returned my first one since I had some issues with the sound and got a replacement and it is perfect. Check the HDMI Cable too. You may need to try another one in case it is bad.
1747590
if you have PAL dvd, use the 1080i setting (assuming you are using HDMI) to avoid stuttering. everything else should be set to auto.
1203220
Both audio and video both work well just remember it works best with 720p and under with 1080 video stutters abit
1550222
I've got sound and picture simultaneously. Might be an issue with the unit you received. Good luck
2028832
i agree with the three answers before, this computer run smooth videos but will depend your internet connection. Regards to all
590689
The sound and picture usually get out of sync because of a slow processor speed, or, other tasks that use the same resources needed by the VC500. I have a HP desktop with 16GB of RAM. The VC500 works great in that environment but if I try to listen to a CD, play a game with sound, or watch another video while recording, it can cause the recording to be choppy or out of sync. I installed it on my laptop as well but I can't do anything else on the laptop while recording to maintain DVD quality in the recorded file. Hope this helps!
1860960
i haven't personally had this problem but i would suggest troubleshooting each component. try a different video card and a different board. ram can also cause this problem. make sure you have the correct ram on the board and that its seated well.
1648198
I've had mine about a month and have had no such issue. I would try a different video cable and power cord, then call Asus support.
2275628
No lag, just make sure you don't run your audio cables near magnetic/electrical interference or there will be constant hum, sometimes popping noises. It's a been a great external card so far. Basically turned my laptop into a 5.1 entertainment system. Combine it with some decent Logitech 5.1 speakers and you're all set. Also, I would recommend K-Lite Codec pack on your system to get the most out of this.