I have had mine for about 4 years and the underside of the glass is hazy and spotted. How do I get the glass out to clean it.
1686569
You can disassemble it and clean it there are small screws you need to remove, but other than that it is easy to clean.
1686570
You will have to disassemble the scanner to get to the bottom side of the glass plate. You will have to use a dish soap to clean it as the plate will get hot from the light source. The best thing to use is the lens cloth for camera lens or eye glasses if you have them and most people do not. Dish soap works well in any case. Make sure everything is dry before you put it back together. Do Not Touch the lamp when you disassemble the scanner as you will ruin it. Do you notice if there is any transfer to the page from the the plate? If there is none you do not need to clean the plate.
2074501
the thing is less than twenty dollars. get a new one. and no, they do not sell new glass.
2282423
I think mine was doing that as well. We threw it out. I scrubbed it and it was still discolored.
1288800
Pry it off is best, puncture it if you have to. Need a good tight seal for re-use as it evaporates readily.
1135420
You should clean the glass in place without taking it out of the plastic frame. You squeeze the metal strips and place them in the slots they came out of, the spring action will pull the frame back in place.
22116
We clean our glass lined Thermos by putting in about 1/4 cup of baking soda & then filling it with really hot water. We put the pump in place, close it up and let it set for a day or so. This will loosen any built up coffee film. Before we rinse it we pump a few pumps of the baking soda solution through everything. After pouring out the baking soda/water mixture we rinse it with really hot water and pump some through the pump system. You can tell by looking in the Thermos if the glass liner is clean. If it's stained really badly you may have to repeat the process. Doing this whenever you notice a film starting to build will keep the liner clean and improve the taste of your coffee!
906038
Honestly I have never had to clean it. Im thinking a heavy duty degreaser or some type of acid base cleaner might do the trick. Maybe even bleach and let it soak. Sorry I couldn't be more help. Almost four years running nonstop and its still going strong.
1091084
I am having the same issue with one that I installed approx two yrs ago for my Mother. It has worked well until the last two to three months, the screen looks clogged at the moment and I am trying to find out how to remove or unclog the screen. I hate to punch through it as this area is known for having stuff in the lines. Would rather not subject the faucets valves to grit if possible. Feel I have located problem but still have no solution to fix it yet.
678561
I have owned three of these for about 3 years now. I hand wash mine daily but once in a while i put it in the dishwasher but I remove the rubber gasket before I put it in the dishwasher. Repetitive dishwasher washing will eventually start to remove any paint/graphics on the outside. Thorough hand washing is best. The nice thing with the lid is that you can press and pop out the small piece that slides back and forth to cover the sip opening and remove the gasket and thoroughly clean the pieces. If you soak the rubber gasket in a baking soda and water solution you can remove any coffee odor that might remain after washing. hope this helps. I have owned three of these for about 3 years now. I hand wash mine daily but once in a while i put it in the dishwasher but I remove the rubber gasket before I put it in the dishwasher. Repetitive dishwasher washing will eventually start to remove any paint/graphics on the outside. Thorough hand washing is best. The nice thing with the lid is that you can press and pop out the small piece that slides back and forth to cover the sip opening and remove the gasket and thoroughly clean the pieces. If you soak the rubber gasket in a baking soda and water solution you can remove any coffee odor... » Read More I have owned three of these for about 3 years now. I hand wash mine daily but once in a while i put it in the dishwasher but I remove the rubber gasket before I put it in the dishwasher. Repetitive dishwasher washing will eventually start to remove any paint/graphics on the outside. Thorough hand washing is best. The nice thing with the lid is that you can press and pop out the small piece that slides back and forth to cover the sip opening and remove the gasket and thoroughly clean the pieces. If you soak the rubber gasket in a baking soda and water solution you can remove any coffee odor that might remain after washing. hope this helps. « Show Less
383072
Hi Janice, the glass has adhesive tape on the back. It wasn't difficult to change out. I used a hair dryer to get the old glass off. Be Sure to take the old glass off someplace where you can capture all the shards, I'm still finding glass splinters months later. Any ways take your time and good luck! Benjamin
1185298
Stop washing your crystal in the dishwasher. One drop of suds, wipe, rinse, air dry. Have pity on the poor glass!
915340
mine does not do that ... however it is so stuck that I cannot separate the glass from the plastic holder in order to clean it.
2254395
I found using Goof off does a really good job and doesn't damage the cup. You might also try polish remover, too.
361834
Fill it up with isopropyl until the internal glass tube is submerged, let it sit for as long as you can, see it helps. .. temporarily
1253151
Believe it or not, try Goo Gone. Make sure the glass is warm (sun shining through it, or use a hair blow dryer). You'll need to use Windex again, of course. I hope this helps!
410589
Probably contact the manufacturer. I've had mine for years and haven't had that problem, but if I did, that is what I would do.
284090
I've had mine for 3 years. It has not fogged up nor has it discolored--it's a clear and beautiful as the day it arrived. There really hasn't been a need to clean it. Typically I used a feather duster on it weekly. Anything I've had to wipe off of it, I've done with microfiber cloth and a small amount of water.