Problem with headphone jack - any movement and you can't hear anything: Anyone else experiencing this?
865
Yes, but I thought I was just going deaf--I'm older probably, at 68, and enjoy listening to my iPodTouch for audiobooks, and it is frustrating to have the sound only periodically when you are listening to a good story. I am sorry to hear that the problem isn't me, but the product.
1148148
our unit is flashing muting on also and i can't get any sound out of my ipod. i have had it working so i know the set up is correct, so i am assuming it is related to this muting on situation.
1365739
I too have the iPhone (6) and I noticed that if the phone is playing music and plug in the jack, the music will go to the (pause=) position. You need to hit (play&gt;) on the phone again in addition to making sure volume is turned up on both headset and phone. After you unplug the jack in either the phone or headset, the music will again go to (pause=).
2197023
Not apple user but I would try to reconnect unpair/pair and make sure the audio and music are set to ON....
1994707
Yes. All other speakers go mute when the headphone jack is used. Practice away!
890864
make sure batteries are on connected good,try different batteries,makes sure the other device is close to headphones when it syncs up....
455599
Hey Dano, I have this same issue on the my pair as well. Once the music starts playing its no longer noticeable.
220460
Have you tried using your headset, after you unplugged it? Because it doesn't take days to charge it? If its not working then your head phonesare dead. Because my headset did the same thing.
960266
So, what is your question? Why is there no sound? Could be many things. I know that my cable came broken and that I had to keep the cable still to prevent it from losing connection. Have you made sure that the cable is the problem (i.e. trying the cable on another device to see if it transfers sound)?
884137
It mostly works. Every other time when I switch from video to music it gets 'silent'. i.e. iPhone will show that it is still using MW600 as sound output, but no sound is coming out of headphones.Also, sound volume is not that hight.
1748753
I contacted Sony, there were no reports of problems with sound!???? So I pointed out that there were many people having issues, but the only recourse is to send it in under warranty to see if they can fix it - even though it's a design issue, in my opinion.
1103334
Unfortunately mate, the headphones did not work at all !!! Sorry to say but I have not been able to use them at all.
697481
I had a mechanical problem, the headphone jack began to crackle when the headphone plug moved at all, and finally one channel began to go out when the headphone cord moved at all. SanDisk technical support did a quick bit of troubleshooting on the phone, and then gave me an RMA for returning a device. I'm awaiting a new one.
225086
I am having the same problem (I hadn't noticed the volume level though). Anyone have any ideas?
2009438
The problem is the headphone jack is faulty. It behaves as if you have headphones plugged in, shutting off the the speakers. As the previous comment suggests you can try blowing air through it with a vacuum or compressor. I found stick a headphone plug in and wiggling it and then removing it can restore output to the speakers. BTW, if you have headphones and you hear nothing through them while plugged in then you likely have a dead amplifier. It's probably not worth fixing since it's old technology plus the remote user interface is awful. Denon's produce excellent audio but their home theater remotes are horrible compared to the competition. The problem is the headphone jack is faulty. It behaves as if you have headphones plugged in, shutting off the the speakers. As the previous comment suggests you can try blowing air through it with a vacuum or compressor. I found stick a headphone plug in and wiggling it and then removing it can restore output to the speakers. BTW, if you have headphones and you hear nothing through them while plugged in then you likely have a dead amplifier. It's probably not worth fixing since it's old technology plus the remote user interface is awful. Denon's produce excellent audio but their home... » Read More The problem is the headphone jack is faulty. It behaves as if you have headphones plugged in, shutting off the the speakers. As the previous comment suggests you can try blowing air through it with a vacuum or compressor. I found stick a headphone plug in and wiggling it and then removing it can restore output to the speakers. BTW, if you have headphones and you hear nothing through them while plugged in then you likely have a dead amplifier. It's probably not worth fixing since it's old technology plus the remote user interface is awful. Denon's produce excellent audio but their home theater remotes are horrible compared to the competition. « Show Less
2023318
I'd like to know the same. It happened to me exactly you described and my headphone only plays on one side and it's very disturbing to have to fixed it every other stroke.If you find that out let me know. TksClaudia
1807195
It could also be your phone. Check to see if there is any update and restart it. That might help. You can also unpair and repair the earpiece. Hope that helps.