I lost one of the screw knobs coming back from my outdoor compost piles and can't find it in the snow. How can I get a replacement knob? Next day:Today I found a very similar cabinet knob so I thought I would use that as the top knob and move the top to the side to match BUT the cabinet knob does not fit. The screw is way to long and the old screw doesn't fit the cabinet knob. Then I took the compost out to the bin with a flashlight because it was after dark and there it was in the compost among the leavings from yesterday. Yippee! So, the person that recommended the flashlight is the winner! Thanks so very much. And, by the way, I loved the magnet idea. Next time I lose the knob I will try that.Thanks everyone for your help! I lost one of the screw knobs coming back from my outdoor compost piles and can't find it in the snow. How can I get a replacement knob? Next day:Today I found a very similar... » Read More I lost one of the screw knobs coming back from my outdoor compost piles and can't find it in the snow. How can I get a replacement knob? Next day:Today I found a very similar cabinet knob so I thought I would use that as the top knob and move the top to the side to match BUT the cabinet knob does not fit. The screw is way to long and the old screw doesn't fit the cabinet knob. Then I took the compost out to the bin with a flashlight because it was after dark and there it was in the compost among the leavings from yesterday. Yippee! So, the person that recommended the flashlight is the winner! Thanks so very much. And, by the way, I loved the magnet idea. Next time I lose the knob I will try that.Thanks everyone for your help! « Show Less
442881
I suspect that you will have to improvise,perhaps with a knob meant for cabinetry. Once the snow melts, if you know the general area, you may be able to find it with a magnet. I keep an old stereo speaker magnet with its frame in my shed; it is strong enough to locate just about anything steel that might fall outside. A flashlight after dark works well on shiny objects, too. Good luck!
1612862
It doesn't look like they offer a replacement knob for that. I'd suggest this : http://cookware.lecreuset.com/cookware/product_Signature-Small-Phenolic-Knob_10151_-1_20002_62653___replacement%20knob_search : Based on the size, or try and contact Le Creuset directly for a replacement.
320044
Sorry, I sold the piece on which I used them, but cabinet screws are a standard size (these were standard) so you should be OK. If the screws are too wide, just drill a slightly larger hole. If they are too small, the knob itself will cover the hole on the front, use a washer on the back if needed (unlikely) and make sure the knobs are screwed down nice and snug. Length is more what you have to be concerned about because of the variability of the drawer/cabinet thickness. But that's a problem that can be easily solved by buying longer (or shorter) screws. Most knobs come with longer screws that "snap" off these days. Can't remember what came with these.
2268021
Wish I could help but mine is brand new. I always make sure I keep it lubricated so it doesn't dry out or rot, etc. I heard it's interchangeable with westinghouse parts...maybe you can call them and see. If nothing else..but some rubber weather stripping and just cut it to fit and put the screws back thru it.
468538
I haven't had my composter long enough to know. But, thank you for the heads up! I might try to get it 'under cover' before the snow comes.
1114015
I am not fluent in hardware speak, so I just took my screw to our local hardware store and told the man how much too long the screw was and he got me what I needed. Sorry I can't be more specific. I do love my cabinet handles!
2168574
I would contact either the manufacturer or the vendor. Usually they offer replacement kits for screws and other small parts. No experience with this particular item.
2180848
Hi Amy, If you contact the seller they will mail you the replacement screws. I had the same issue, best of luck.
2079907
Amazon is good about replacing things so asking them is worth a shot. You may have to deal with the individual vendor. If they turn you down try contacting the manufacturer. Lastly you can hit the hardware store. Good luck!
850004
Try a Google search for Heath Outdoor Product, get their contact number and see if u can order parts from them. Since u ordered from Amazon they make them handle it, which means returning the pole pack to Amazon for a replacement. Good Luck!
846223
This happened to me too. I wound up contacting the seller, and they offered to ship me a new piece and have the old sent back to them. The new one also arrived damaged, but that one still had some screws in the box, and I was able to get a screwdriver and tighten the screws in. The first one was completely unfixable as the screws were missing and the holes in the wood were stripped.
1055512
bring it to only hardware store, if you have the screws you can match the proper ones, if you don't just see which ones screw into the threaded holes. anyone at any hardware store had been more than helpful to help me find what I'm looking for. so don't be afraid to ask for some help. Daniel Daire-Smith
163845
I would return it as it is obviously defective, unless it happened since you received it. In that case, I don't know about finding the replacement screw. Sorry I can't help.
1296065
Check a hardware store. Take it in and they have screws for everything. Lowe's or Home Depot should be able to handle it for sure
331512
Dear Don, Thank you for your letter! We are sell the knobs ,you can search knobs in our store. Have a nice time. Warmest regards, Emma
597875
There should be a big plastic bag with all the screws taped to a piece of wood as I recall. If it's not there you should have them swap it out or send the bag
1042372
I keep adding to my compost all winter. I just don't turn it over as often, maybe once every 2 weeks or so. While nothing will "cook" during the winter, you'll have fresh material on standby for when it does start to warm up. I suppose my only tip would be to make sure you add material to it during the daytime and make sure your composter stays in a sunny spot. The door can freeze "shut" at night due to the lower temperatures and any moisture along the track.I've already been through one winter with it and I sincerely had no issues and didn't have to make any changes to the way I used the tumbler. I keep adding to my compost all winter. I just don't turn it over as often, maybe once every 2 weeks or so. While nothing will "cook" during the winter, you'll have fresh material on standby for when it does start to warm up. I suppose my only tip would be to make sure you add material to it during the daytime and make sure your composter stays in a sunny spot. The door can freeze "shut" at night due to the lower temperatures and any moisture along the track.I've already been through one winter with it and I sincerely had no issues and didn't have to make any... » Read More I keep adding to my compost all winter. I just don't turn it over as often, maybe once every 2 weeks or so. While nothing will "cook" during the winter, you'll have fresh material on standby for when it does start to warm up. I suppose my only tip would be to make sure you add material to it during the daytime and make sure your composter stays in a sunny spot. The door can freeze "shut" at night due to the lower temperatures and any moisture along the track.I've already been through one winter with it and I sincerely had no issues and didn't have to make any changes to the way I used the tumbler. « Show Less