how do you stop it from collapsing ? as soon as I push on it when fully stretched, the handle just collapses and I cant find way to keep it stretched
1670965
Just used mine yesterday - I extended it out and gave a little twist - it never moved on me while I was using it - twisted it back and collapsed it when I was done
108845
Sorry, I can't help with this. I have noticed the handle isn't very strong so I steady the case with my foot when I tip it back to wheel it.
1980131
Did you unscrew the parts of the handle? It can be tricky to put back together. Check your manual for an exploded view.
1241361
I think you should fold it down flat, press down on the edges while turning counter clockwise and it should come apart. It may take a few tries to get it back together, but be patient. Good luck!
1934209
Its really hard, you really have to force it. Just make sure you've got the handle bars facing the right way or it won't work, or it may break.
366769
This happened to me the first time I used it. Push down on the handle and then slide the safety lock. Hope this helps.
1488280
Didn't have that issue but I do remember having to really push and lock the handle into place. Hope that helps.
1345211
I've had no problem with mine. Just had to plug it in and make sure I touch switch is flipped to ON and when you wrap your hand around the handle it should lower. One finger touch won't trigger it. You need to touch where the dots are or on the bottom of the handle. The sides of the handle won't trigger it either. I am literally using mine right now. I use it almost daily for my sewing projects. I just purchased it from Amazon a month ago and have had no issues with it raising and lowering. It's possible you got a faulty product.
602548
I had the same problem but realized that there was not enough pressure. If you tighten it more it should lock into place, also make sure the door is pressed down all the way before snapping the handle down.
1861155
I just split up about 20-30 logs, and smacked the handle at full force a bunch of times with nothing occurring but a marred finish. The hollowness actually helps to dissipate the force and it just bounces off.
1977639
No, if you pull the handle to the out position, it should lock in place until you push the button to release it! If this is happening, I would send it back for a replacement.
261177
When you psh down on the bar for folding the handle it also releases the handle to slide back in. It is a little stiff at first and you will probably have to wiggle it from side to side while applying downward pressure but it wil work itself out in time so you won't need to wiggle it.
1508766
I have had no problems with the handle. It doesn't get hot and hasn't loosened at all. Please note however that when I tighten the upper portion to the bottom I do not use the handle for leverage. I grip the body of both the top and bottom to tighten. Also what is difficult to see in the pictures is that the black plastic on the handle is made of two pieces which run vertically along both sides of the handle and leaves a strip of the metal exposed. It doesn't seem to affect usability though. It's just something that was not apparent from the photos.
931650
Turn the top portion of the handle above the black ring until it loosens and pull the top portion upwards (careful not to hit yourself or anyone near you). Once it's at the height you desire, turn the top and bottom portions of the handle in opposite directions to tighten it. Once you're done, you can collapse it back down by loosening the top portion again and sliding it back down towards the black ring.
2218220
It is a little difficult, but you have to turn that center piece in just the right spot to fully extend the handle. I know this doesn't help and you have already done this but I had this happen to me and you just have to take a deep breath and fiddle with it until you find that magic spot. After the 2nd time, I never put it short again.
98388
This is a tough one to explain but I will try. On the handle in the center you use 2 hands and squeeze the middle button, then use both hands to rotate the mechanism forward. The unit will collapse. Hope this helps. I kept doing it over and over until I had it down. It is NOT easy.
675525
You are probably filling it too tight, I have noticed when I do, the handle gets very hard to push-pull. I have only had to clean out mine once, cause of this and try not to fill it too tight. Try this and see if it works better for you. Also after every use I lift a corner of the mat and empty the dust and particles that collect there.