I have bought this Grinder 7 months back and now the knob at the top of the grinder was broken. What should i do for the replacement?
1650145
Hello Roopa , Did u buy protection plan along with the wet grinder ? If so they would fix the knob or replace with new one depending upon the protection plan.
1650146
call east west usa store in California 1-408-261-3003 they carry all premier parts at good price
1218176
Sorry, haven't had to replace the grinder wheel. Have you contacted Melitta - https://www.melitta.com/en/Contact-Us-1613,69333.html
2156353
my grinder won't even operate!!! am i missing something? should it just come on when I press "on"??
732358
Yes the Upper Burr Asm can be replaced. It is about $40.00 and made my 6 year old grinder work like new again. The best price is directly from brevilleusa.com. http://www.brevilleusa.com/parts/beverages/coffee-grinders.html
399756
Call Breville directly, If you've had the coffee machine less then a year I would call the company tell them whats going on with yours, my first one did that after 30 days Hope you are still in the warranty time frame. They are junk! Im on my 3rd one and I really would just rather get my money back.
1501253
I had a similar issue with mine. I noticed that the cradle above the grinding element was not locking into place. There was a dense layer of packed, finely ground coffee that seemed to be inhibiting the cradle from locking. Once I cleaned that out (with a somewhat sharp wooden chopstick), the grinder started working.
683449
Ok. Your coffee maker is still under warranty. Return it to where you bought it and get another. If they don't cooperate, contact Mr. Coffee, online, and they will make arrangements to send you a new one. I just did this very thing because of a bad heating plate that rusted out. Best of luck!
917389
I have owned my grinder since January 2014. I use it twice every day, at least 3 times a day on weekends. I have had no problems.Yours may be defective. Definitely call customer service and give them the opportunity to make it right.
1619957
I had the same problem and was able to get a replacement. I called the vendor who sold the product (it's on the Amazon invoice), told them what happened, and they ordered a replacement which was sent directly to me.. Great customer service! The wheels shaft break because they don't fit snugly into the slot at the bottom of the leg. The wheel then slips out and breaks when you move the file. After you replace the wheel, try to crimp the slot with a pliers where the wheel is inserted. That may be tough to do. Try inserting flat sided toothpicks into the slot next to the wheel shaft and snap off the ends. This will create a tight fit for the wheel shaft. I had the same problem and was able to get a replacement. I called the vendor who sold the product (it's on the Amazon invoice), told them what happened, and they ordered a replacement which was sent directly to me.. Great customer service! The wheels shaft break because they don't fit snugly into the slot at the bottom of the leg. The wheel then slips out and breaks when you move the file. After you replace the wheel, try to crimp the slot with a pliers where the wheel is inserted. That may be tough to do. Try inserting flat sided toothpicks into the slot next to the wheel shaft and snap... » Read More I had the same problem and was able to get a replacement. I called the vendor who sold the product (it's on the Amazon invoice), told them what happened, and they ordered a replacement which was sent directly to me.. Great customer service! The wheels shaft break because they don't fit snugly into the slot at the bottom of the leg. The wheel then slips out and breaks when you move the file. After you replace the wheel, try to crimp the slot with a pliers where the wheel is inserted. That may be tough to do. Try inserting flat sided toothpicks into the slot next to the wheel shaft and snap off the ends. This will create a tight fit for the wheel shaft. « Show Less
2270203
We have had ours in daily use for months. No problems. I would contact the seller and see if you can get a replacement. If you don't get satisfaction make sure to leave feedback. I would expect the seller to be reasonable if you have not had it too long.
1938182
It could be either, Mine just stopped grinding one day, after taking it apart and ordering a new grinder bowl as shown here. I just went and bought a new coffee maker grinder on Ebay. works great. normally speaking, they last two to three years depending no how much coffee you make. I love the fresh ground coffee taste so, bought a replacement. good luck hope this helps.
1104225
I don't think you can. I had the same problem happen to me and ultimately solved it by throwing the grinder into the trash. If you're feeling electrically-inclined, you could take the whole thing apart and glue in a switch from Mouser or something, but the design of the grinder is such that you'd need to fashion some kind of guard to keep stuff from getting inside the case... not worth it. Even working, it's a pretty crappy grinder.
410954
The company has gone out of business. My grinder broke and was supposed to be replaced under warranty, but after a year no go. They changed the name of the grinder from Deni to Elite. Same chinese crap. They had me cut the cord off mine unit. The blade holder broke along with the blades. Buy a food processor, you can grind meat (frozen, cut in small pieces) much easier.
1706873
Hi mark. Without knowing " how fast is enough" for what you are doing, I would hazard a guess that there is a problem with your grinder. They should have a max rotation of about 10,000 rpm max.
1501256
Ditto...the same happened to me. I had mine replaced once. I ended up giving the grinder away once I found out that this grinder can't grind fine enough for my espresso machine. The water just blasted thru the portafilter too fast even when I had grind on finest setting.
1961997
Not sure of the problem. Make sure that are not any beans in the grinder area preventing the hopper from setting in place correctly. You have placed hopper in place felt it set down into the groove and then turn the knob inside the hooper? Hope this helps...
121344
A tightening knob was broken on mine to. Perhaps a common shipping issue. Good fan though, no idea how to replace it, sorry.