Why is Amazon still offering counterfit/defective product?????
1665895
The case that I ordered was not defective or counterfit. It was the real thing.
1665896
I received my case in the original legitimate packing and it works like a charm. I don't believe this product is a counterfeit or defective.
1665897
Mine came in the original Lifeproof box with the legitament paperwork. Mine is not a counterfeit and is not defective.
834402
I just realized they still have a presence on Amazon. You can contact them in your order history. I'm not sure what they will tell you. If they do not resolve it, contact Amazon and they will might refund it, but I'm not sure.
1010946
I'd really like the deal to come back seeing how the Amazon Store Card's poor implementation is what prevented me from taking advantage of it last week. Response in 30 seconds? Try 5 days, after which the deal was over. Not to mention I got denied because GE Money Bank couldn't "verify my identity". What a joke.Amazon, you should realize you're probably losing more sales than just mine because of this garbage company.
1976208
I also have a question. Why did you not contact the seller about this, or Amazon, or both?are you experienced ordering online? That is how problems are solved, by contacting the seller or the sales site customer service people,as reviewers like me do not work in the order department, so to speak. Also, Frieling might want to know about this mix up...contact then online at FrielingUSA dot com.
1644762
It's been more than 3 YEARS and Amazon hasn't bothered to fix the mistake!!!! DUH!!!! ....... :(
1797129
Did the "false advertising" cause you to lose money? I ordered mine and received them on Monday of last week. It sounds like they are trying to make good by informing you of the shipping delay and showing you how to cancel the order should you choose to do so. I do not believe there was any deception intended on their part. I have been buying from Amazon for about 3 years now. I have Amazon Prime and I get free shipping on all items that are sold by Amazon. I once purchased a GPS and a month later the price went down by $50.00. I made a call and them cheerfully gave me a credit for the price reduction. Poor inventory management perhaps, "false advertising"... not a chance. I wish you luck with your complaint to your States Attorneys Office. Let us all know how it turns out.
428876
I tried to put a review with the same problem Amazon knows about it and still selling the item ... they sent items without any protection to the item ... no label returning ... I had to return the item without any refund ... I am so dissapointed with Amazon.
1683345
I'm not pissed. I'm sure it was an automatic thing. Probably after 30 days, they assume its a failed backorder, and cancel our orders assuming the manufacturer isn't delivering. Its still pretty stupid and lazy on the part of Amazon to cancel all our orders on a product thats just late. Putting us all at the back of the line, and even worse, not accepting more pre-orders. But, I'm telling you, go to Bing. Do a search on Adorama Lowpro. Then select the cash back link next to Adorama, for 11%. Then shop, and buy the S10 (on pre-order for $429). You may need to(as I did) create a .live account. I'm getting back $45. Bye Amazon. Thanks for canceling my order. :)
2236415
That's just the way Amazon works sometimes. Not everything makes sense. They may be very overstocked on the cheaper one.
939398
I find this entire conversation to be incredibly sad because NEVER has amazon reacted to any of the reviews I've reported for being actual garbage. Yet they find the time to repeatedly remove your review. Obviously, the customer isn't as important to amazon as the reseller.
167287
Im in the same situation pre order sep 18... still waiting, the same messages as you guys. The only problem with amazon is that when you send an email to know whats going on they always answer with the generic emails of were sorry, bla bla, you can cancel anytime... I really wanted to have this cam before dec 5th... now ill have to travel for a month with out it.
2235048
I'd really like the deal to come back seeing how the Amazon Store Card's poor implementation is what prevented me from taking advantage of it last week. Response in 30 seconds? Try 5 days, after which the deal was over. Not to mention I got denied because GE Money Bank couldn't "verify my identity". What a joke. Amazon, you should realize you're probably losing more sales than just mine because of this garbage company.
1155660
Amazon denies any fault in this matter. Customer service says it's their policy to list what the manufacturer provides - and they will not make good on any errors. I'm very, very disappointed in Amazon for how they've handled this.
95377
I'm sorry, but that isn't helpful. Details? How did they cheat you? What claims did they make to deny you a rebate. How did they differ from what you were promised. Has Amazon responded to any contact you've made? Just saying you were cheated doesn't give the independent reader any way to judge the merits of your claim or any information on why Amazon's rebates can't be trusted.
1954651
Possibly a manufacturing issue...contact Amazon and begin the exchange process.
624444
Idon't understand that. But you could have contacted amazon and they would have assisted you immediately to ascertain what went wrong and then take measures that would satisfy you. Amazon cares about their customers and is always happy to stand by the products they sell.
825820
WATCH out for these crooks. I had the exact same thing happen. They charged me IMMEDIATELY for this warranty yet my Amazon shipping status shows a delivery date of November 27. I cannot submit a negative review because "This item has not been released yet and is not eligible to be reviewed."I contacted Amazon and demanded a refund. I am supposed to have my refund within 3-5 business days. Funny, it took less than one day for them to charge me. Perhaps they are in financial difficulty?Avoid purchasing this product until you have your device.